WEBVTT 1 00:00:10.080 --> 00:00:19.920 Yeah, ripped of bad news, need advice, so you don't 2 00:00:19.960 --> 00:00:20.280 have to. 3 00:00:22.280 --> 00:00:23.079 Come running. 4 00:00:23.280 --> 00:00:27.920 Just as fast as we can, show Shooter's gonna help come. 5 00:00:28.480 --> 00:00:30.320 Man, this is. 6 00:00:30.280 --> 00:00:34.240 The Troubleshooter Show Now, Tom Martinez. 7 00:00:33.840 --> 00:00:37.240 We the welcome my friends to the only show. It's gad. 8 00:00:37.280 --> 00:00:40.719 We're here the South problems, answer questions, take your complaints. 9 00:00:40.759 --> 00:00:43.479 Our goal in life is to make your life just 10 00:00:43.520 --> 00:00:44.320 a little bit better. 11 00:00:44.399 --> 00:00:44.600 Man. 12 00:00:44.679 --> 00:00:46.920 I love Fridays. It's car Dave. We've got some great 13 00:00:46.960 --> 00:00:51.719 guests in. We've got Sheridan Auto Tech, Kevin Kulkin, Jeff Vick, 14 00:00:52.200 --> 00:00:55.479 we have in from Kimber Transmission. How are you guys doing. 15 00:00:55.719 --> 00:00:57.079 They're good, They're good. Friday. 16 00:00:57.399 --> 00:01:00.880 We've got Suzanne answering the phones. We got Deputy dock 17 00:01:01.000 --> 00:01:05.120 in studio. We got Deputy Dmitri. We are taking on 18 00:01:05.200 --> 00:01:08.640 all of your problems and concerns at three oh three, Martino, 19 00:01:08.920 --> 00:01:11.280 it's simple as that. You guys realize this. Over three 20 00:01:11.359 --> 00:01:16.959 hundred million dollars cash merchandise exchanges refunds directly due to 21 00:01:17.519 --> 00:01:18.920 this show. 22 00:01:19.040 --> 00:01:20.840 No estrogen in his room today. 23 00:01:20.680 --> 00:01:23.959 Markt No no estrogen. Well, Suzanne's on the other side 24 00:01:23.959 --> 00:01:27.400 of the class, right, So there's that and then Shannon 25 00:01:27.480 --> 00:01:30.680 of course punching the buttons on the other side. That's 26 00:01:30.719 --> 00:01:33.280 a lot of estrogen in a lot of ways. Three 27 00:01:33.400 --> 00:01:36.439 oh three Martino, Yeah, I see you in there. Any 28 00:01:36.560 --> 00:01:39.159 calls you got, We got lines open right now. We've 29 00:01:39.159 --> 00:01:41.200 got a bunch of what we refer to as outpound 30 00:01:41.239 --> 00:01:44.359 that are coming up. I'll go ahead and admit what happened. 31 00:01:44.879 --> 00:01:47.480 I'll admit what happened. I was running a little late today. 32 00:01:47.519 --> 00:01:52.120 I left my phone in my car, and in order 33 00:01:52.200 --> 00:01:55.959 to log in to our call tracker and everything we 34 00:01:56.120 --> 00:01:58.840 use to do this show so I can see who's online, 35 00:01:59.319 --> 00:02:02.760 who's online one, two and three and everything, I left 36 00:02:02.799 --> 00:02:06.599 in the car. So Suzanne was an angel, like she 37 00:02:06.719 --> 00:02:12.039 is an angel on this Valentine's Stay. Hello Angel, Howdy howdy. 38 00:02:12.400 --> 00:02:14.280 And she's faster than we are too. 39 00:02:14.560 --> 00:02:16.560 She ran down and grabbed my phone, so now I 40 00:02:16.560 --> 00:02:18.319 could log in a bit old. Take a minute. Guys, 41 00:02:18.319 --> 00:02:19.840 what's going on in the car business? 42 00:02:20.080 --> 00:02:22.360 Same same, you know, just fighting parts. 43 00:02:22.599 --> 00:02:25.759 You came in. You came in to get some coffee 44 00:02:25.759 --> 00:02:27.879 in the office, you know, a couple of minutes before 45 00:02:27.919 --> 00:02:30.199 the show. He's like, you won't believe what happened. We 46 00:02:30.319 --> 00:02:33.240 ordered a transmission. It was for an all wheel drive. 47 00:02:33.280 --> 00:02:35.360 He came in for a two wheel drive and we 48 00:02:35.400 --> 00:02:39.400 already had the car up. The transmission was actually ordered properly, 49 00:02:39.639 --> 00:02:42.120 but and and the part number was correct and the 50 00:02:42.159 --> 00:02:45.000 part number, but they boxed it wrong at the manufacturer 51 00:02:45.000 --> 00:02:45.719 of the rebuilder. 52 00:02:45.800 --> 00:02:46.000 Yep. 53 00:02:46.159 --> 00:02:48.439 So now you have a car torn apart up on 54 00:02:48.520 --> 00:02:49.719 the lift that you can't use. 55 00:02:49.840 --> 00:02:51.439 No, we got it. We'll just have to move it. 56 00:02:51.439 --> 00:02:53.879 But yeah, it's just annoying, you know, it's just just 57 00:02:54.159 --> 00:02:56.080 every time we turn around. This week we were having 58 00:02:56.280 --> 00:02:59.039 parts are miss box. Parts are supposed to be part 59 00:02:59.080 --> 00:03:00.919 of a kit, and it doesn't include the one part 60 00:03:01.000 --> 00:03:02.960 you need. It's a frustrating week. 61 00:03:03.199 --> 00:03:05.240 So when I had the Good Years, we had one 62 00:03:05.280 --> 00:03:08.639 store in Peoria that when I purchased it, they were 63 00:03:08.680 --> 00:03:10.919 actually already they had a tech there that would do 64 00:03:11.199 --> 00:03:14.000 We wouldn't rebuild a transmission, but we'd order one from 65 00:03:14.120 --> 00:03:17.800 Jasper or even a rebuilt engine. And I learned pretty quick. 66 00:03:17.840 --> 00:03:20.560 I did the math one day, and most Good Years 67 00:03:20.560 --> 00:03:22.319 aren't set up for it. But if you have the 68 00:03:22.439 --> 00:03:25.280 right technicians, it really doesn't matter. But here's what I 69 00:03:25.360 --> 00:03:28.000 found out, And tell me if you agree. I know Jeff, 70 00:03:28.319 --> 00:03:31.039 he's got a completely different business model. I mean, you 71 00:03:31.159 --> 00:03:32.479 rebuild transmissions. 72 00:03:32.520 --> 00:03:34.039 That's you from the ground up. 73 00:03:34.120 --> 00:03:38.800 Yeah, your drive train, you rebuild transmissions. And I would 74 00:03:38.840 --> 00:03:42.000 get a bay. And let's say we sold a used engine, 75 00:03:42.080 --> 00:03:44.400 and let's say we sourced it and the engine was great. 76 00:03:44.919 --> 00:03:47.639 That vehicle, though, would still tie up one of my 77 00:03:47.759 --> 00:03:52.039 eight bays in that particular store for at least a 78 00:03:52.080 --> 00:03:55.840 week if I was lucky, maybe ten days. It just 79 00:03:55.960 --> 00:03:59.439 always turned out that way. I don't care why something 80 00:03:59.520 --> 00:04:02.919 might show up late, but it would take X amount 81 00:04:02.960 --> 00:04:05.479 to pull the old engine, put it in, get all 82 00:04:05.520 --> 00:04:07.719 the kits in. Let's say it was done in one week, 83 00:04:07.800 --> 00:04:10.840 dropped off on Monday, gone on Friday. And let's say 84 00:04:10.840 --> 00:04:15.360 on that job, I made three thousand dollars net, that's 85 00:04:15.400 --> 00:04:17.759 what I made. I charged six I had three in 86 00:04:17.879 --> 00:04:21.920 it minus payroll. Blah blah blah. The problem was I 87 00:04:21.959 --> 00:04:24.680 did the math one time. If all we did was 88 00:04:24.759 --> 00:04:27.439 break jobs out of there, you know, five six break 89 00:04:27.519 --> 00:04:30.800 jobs a day, you know, and then throw in alternators, 90 00:04:30.839 --> 00:04:34.199 throwing some of this really quick moving stuff, my god, 91 00:04:34.279 --> 00:04:36.360 I could have made a hell of a lot more so. 92 00:04:36.399 --> 00:04:38.680 It really did take up my time. 93 00:04:38.800 --> 00:04:41.240 Now you got to have the right people, because the 94 00:04:41.240 --> 00:04:43.399 heavy guy that I have, he could he could turn 95 00:04:43.439 --> 00:04:46.560 and burn three to four engines a week, or three 96 00:04:46.600 --> 00:04:48.959 to or six or eight transmissions in. 97 00:04:48.959 --> 00:04:51.680 Well, that changes the math. That the math is completely different, 98 00:04:51.759 --> 00:04:53.680 completely different. That would make sense. 99 00:04:53.720 --> 00:04:56.040 And he but he can't die anything, So I mean 100 00:04:56.079 --> 00:04:58.040 to check ins the light issue something like that. That's just 101 00:04:58.079 --> 00:04:58.319 not his. 102 00:04:58.560 --> 00:04:59.240 For another guy. 103 00:04:59.279 --> 00:04:59.920 It's another guy. 104 00:05:00.160 --> 00:05:01.959 He's pure heavy line, pure heavy. 105 00:05:01.759 --> 00:05:03.480 Line, and he's very very good out. He makes a 106 00:05:03.519 --> 00:05:03.920 lot of money. 107 00:05:03.959 --> 00:05:05.879 I bet he's got some muscle too, like for real, 108 00:05:05.920 --> 00:05:08.160 he's a big guy. Yeah, Hey, Jeff, how long does 109 00:05:08.199 --> 00:05:11.279 it take someone comes in with the transmission problem and 110 00:05:11.319 --> 00:05:14.279 you ultimately I assume that day they go over to 111 00:05:14.360 --> 00:05:17.959 Kimber Transmission. They usually hear back from you within twenty 112 00:05:17.959 --> 00:05:19.160 four hours what's going on? 113 00:05:19.399 --> 00:05:19.600 Usual? 114 00:05:20.360 --> 00:05:22.680 And then let's say it needs a full rebuild. So 115 00:05:22.759 --> 00:05:25.120 at that point you got to pull it, tear it down, 116 00:05:25.399 --> 00:05:27.759 rebuild it, put it back in correct. How long does 117 00:05:27.839 --> 00:05:28.879 that typically take? 118 00:05:29.240 --> 00:05:32.319 You know, typically, you know, prior to all the parts 119 00:05:32.399 --> 00:05:34.240 problems we had out there, usually we had them for 120 00:05:34.240 --> 00:05:35.000 two or three days. 121 00:05:35.279 --> 00:05:37.439 Okay, you know, so you do now could be. 122 00:05:38.000 --> 00:05:40.480 Now I tell everybody plan on five to ten business days. 123 00:05:40.519 --> 00:05:41.800 If we can get it done faster. 124 00:05:41.680 --> 00:05:44.240 We will. What's the benefit? And I want to ask 125 00:05:44.240 --> 00:05:47.519 you this, what's the benefit of having a rebuilder? And 126 00:05:47.560 --> 00:05:49.839 I've been to your shop numerous times you help me out, 127 00:05:49.920 --> 00:05:52.240 not not even a couple of weeks ago. I mean, 128 00:05:52.439 --> 00:05:54.519 I bet I've been to your shop in Kevin's both 129 00:05:54.600 --> 00:05:58.519 a ton. So what is the benefit of using a 130 00:05:58.560 --> 00:06:02.680 rebuilder like you compared to going to someone that's going 131 00:06:02.759 --> 00:06:06.920 to order a rebuild transmission from someone like I say 132 00:06:07.000 --> 00:06:10.480 Jasper Disc because that's who I remember. But someone like that, somebody. 133 00:06:10.279 --> 00:06:12.160 Like h well you know, I mean, we're able to, 134 00:06:12.560 --> 00:06:15.040 you know, actually attend to your needs, not what everybody 135 00:06:15.079 --> 00:06:18.000 needs in a box. So whereas you go to somebody 136 00:06:18.040 --> 00:06:19.879 like Jasper, you got a box price, it's going to 137 00:06:19.920 --> 00:06:22.519 cost X number of dollars for the transmission, plus X 138 00:06:23.000 --> 00:06:25.639 number of dollars for the labor. You know, you're total 139 00:06:25.680 --> 00:06:27.759 out the door. You're six grand whatever it is. 140 00:06:28.480 --> 00:06:30.000 And you might have been able to do it for 141 00:06:30.040 --> 00:06:30.600 a lot less. 142 00:06:30.639 --> 00:06:32.800 Strip it down and you know, if you don't need 143 00:06:32.839 --> 00:06:35.439 components abenc or if this can be rebuilt as opposed 144 00:06:35.480 --> 00:06:38.519 to be replaced, you know, we may come in, you know, 145 00:06:38.800 --> 00:06:40.160 twenty five thirty cheap. 146 00:06:40.639 --> 00:06:45.920 What's the most expensive part of rebuilding a transmission? In general? 147 00:06:46.000 --> 00:06:48.920 I realize they're all the same, but like the torque converter, 148 00:06:49.079 --> 00:06:52.360 what's not besides the actual casing, what's the most. 149 00:06:52.120 --> 00:06:54.399 Expensive that's going to vary from unit to unit? 150 00:06:54.879 --> 00:06:58.439 What's the biggest failure part? Same thing, the same thing. Yeah, 151 00:06:58.720 --> 00:07:00.600 how about like kind of Chevy truck. 152 00:07:00.839 --> 00:07:02.920 Right now, with Chevy trucks, we see a lot of 153 00:07:02.920 --> 00:07:06.120 torqueverter failure. And now the reason for that is they 154 00:07:06.199 --> 00:07:09.120 started turning on a torqueverger clutch at too lowest speeds, 155 00:07:09.360 --> 00:07:11.279 so it puts too much of a demand on that clutch. 156 00:07:11.360 --> 00:07:12.360 And that's the computer. 157 00:07:13.040 --> 00:07:16.319 Yeah, that's the computer. You know, say a Chevy half 158 00:07:16.360 --> 00:07:19.519 ton truck with a six lady the second gear you 159 00:07:19.560 --> 00:07:22.839 can get you know, torqunverter clutch to apply at twenty 160 00:07:22.839 --> 00:07:25.600 five miles an hour. It's way too soon, too much stress. 161 00:07:26.040 --> 00:07:29.399 Now a lot of guys are programming that out so 162 00:07:29.439 --> 00:07:31.800 that it doesn't come on until fourth year, fifth year, 163 00:07:31.839 --> 00:07:32.240 or sixth year. 164 00:07:32.279 --> 00:07:33.000 So you can do that. 165 00:07:33.120 --> 00:07:36.439 We can do that. However, there have been threats from 166 00:07:36.480 --> 00:07:40.120 the EPA, and supposedly they've actually come come after people 167 00:07:40.480 --> 00:07:45.639 that we're tampering with fuel emissions. I bet, I bet 168 00:07:45.720 --> 00:07:46.680 you don't want to touch that. 169 00:07:47.160 --> 00:07:49.360 Yeah, that's true. I mean, that's a big fine. But 170 00:07:49.720 --> 00:07:53.959 it's kind of weird thinking that a fix to save 171 00:07:54.040 --> 00:07:58.600 you thousands upon thousands of dollars someone would frown upon. 172 00:07:58.720 --> 00:08:02.879 Most people would call that manufacturers defect. But I guess 173 00:08:02.879 --> 00:08:06.360 the reality is if the EPA, so they do that, 174 00:08:06.439 --> 00:08:08.360 what purely for emissions, I mean. 175 00:08:08.560 --> 00:08:10.439 Supposed supposedly for a mission. 176 00:08:10.680 --> 00:08:12.759 I think it's worse on emissions than if they would 177 00:08:12.800 --> 00:08:14.800 have just left it, because you're constantly trying to accelerate 178 00:08:14.839 --> 00:08:15.920 out of it. 179 00:08:15.480 --> 00:08:19.040 The whole emission thing drives me insane, especially that we're 180 00:08:19.079 --> 00:08:22.480 California missions thanks to Actually I can't even blame Polis 181 00:08:22.519 --> 00:08:26.040 on that it was Hick and Looper, but even just 182 00:08:26.079 --> 00:08:29.720 emissions in general. Don't people understand that we could be 183 00:08:30.240 --> 00:08:33.320 the best stewards of the Earth period. We could have 184 00:08:33.519 --> 00:08:37.320 zero missions here. It means nothing. When China and India 185 00:08:37.759 --> 00:08:41.240 and where all the people are, which is basically all 186 00:08:41.320 --> 00:08:45.720 those places. India and China together probably have more people 187 00:08:45.759 --> 00:08:48.879 than the rest of the world. Easily. Those are the 188 00:08:48.960 --> 00:08:51.399 people that have all the emissions. We could be the 189 00:08:51.440 --> 00:08:53.799 best in the world. It all gets mixed up in 190 00:08:53.840 --> 00:08:56.639 the sky. So it's kind of crazy that we've got 191 00:08:56.639 --> 00:08:58.679 to pay for stuff that doesn't affect anything. 192 00:08:59.120 --> 00:09:04.080 But he for those CVT transmissions less expensive to fix 193 00:09:04.120 --> 00:09:05.879 in the regular transmission typically not. 194 00:09:06.759 --> 00:09:10.639 No, they're comparable. Yeah, in some cases of even more. 195 00:09:10.720 --> 00:09:12.720 I mean we've talked about the superdoos. I mean there, 196 00:09:12.799 --> 00:09:13.080 but you. 197 00:09:13.000 --> 00:09:15.679 Don't have to repair those, right, you replace them? 198 00:09:15.960 --> 00:09:18.600 Well, right now, most of them are replacing because of 199 00:09:18.600 --> 00:09:20.879 a lack of available parts. Yeah, no, we will build them. 200 00:09:21.320 --> 00:09:23.720 Uh you know if one big exception being the Super 201 00:09:23.759 --> 00:09:25.720 dus is most of those parts we cannot get, so 202 00:09:25.799 --> 00:09:27.799 you have to replace the unit and that can be 203 00:09:27.879 --> 00:09:28.879 nine to ten thousand. 204 00:09:28.600 --> 00:09:31.960 Dollars and explain in layman's terms. And we got to 205 00:09:32.000 --> 00:09:33.879 take a break. Three oh three Martino. I'll go to 206 00:09:33.879 --> 00:09:36.240 the phones after this. Three oh three seven, one, three, eight, 207 00:09:36.279 --> 00:09:38.480 two five five. We got at least three lines open. 208 00:09:38.519 --> 00:09:40.840 It's a great time to call any car questions, bad 209 00:09:40.879 --> 00:09:43.240 contract or bad landlord. You get the idea of three 210 00:09:43.320 --> 00:09:48.000 oh three Martino CVET in thirty seconds described. 211 00:09:47.600 --> 00:09:51.840 It's basically like a snowmobile technology a centrifugal clutch, except 212 00:09:51.840 --> 00:09:54.960 we're controlling it hydraulically in order to change the size 213 00:09:54.960 --> 00:09:55.360 of the policy. 214 00:09:55.399 --> 00:09:58.480 I love how I said in Layman's terms, and everybody 215 00:09:58.519 --> 00:10:01.039 out there is just, oh, it's like a snowmobile, which 216 00:10:01.080 --> 00:10:03.960 I've never driven and have no idea how that works. 217 00:10:04.159 --> 00:10:06.159 Let's try once again, please, So. 218 00:10:06.159 --> 00:10:08.480 Basically, you have two opposing pulleys, and we change the 219 00:10:09.039 --> 00:10:11.879 inner diameter of the size of those pulleys to create 220 00:10:11.919 --> 00:10:13.759 a gear ratio as opposed to actually we're. 221 00:10:13.639 --> 00:10:15.440 Going to break. We'll be back after this. 222 00:10:20.879 --> 00:10:24.440 If you're living with dry age related macular degeneration or 223 00:10:24.519 --> 00:10:27.879 dry AMD, you may be at risk for developing geographic 224 00:10:27.960 --> 00:10:32.320 atrophy or GA. GA can be unpredictable and progress rapidly, 225 00:10:32.600 --> 00:10:34.519 leading to irreversible vision loss. 226 00:10:34.679 --> 00:10:36.360 Now there's something you can do. 227 00:10:36.360 --> 00:10:40.519 To slow down gated going slower. 228 00:10:40.799 --> 00:10:43.480 ISERBA is proven to slow GA progression. 229 00:10:45.759 --> 00:10:47.159 It's gin slower. 230 00:10:47.480 --> 00:10:51.039 ISERB or A vassencapted pagel is a prescription eye injection 231 00:10:51.200 --> 00:10:53.240 used to treat GA. Don't take it if you have 232 00:10:53.279 --> 00:10:56.000 an infection or active swelling in or around your eye. 233 00:10:56.200 --> 00:10:59.840 ISERBE can cause eye infection. Retinal detachment or increased risk 234 00:11:00.080 --> 00:11:03.600 wet a MD. Iserve may temporarily increase eye pressure. Your 235 00:11:03.679 --> 00:11:06.320 vision may be impaired after an eye injection or exam. 236 00:11:06.559 --> 00:11:09.639 Don't delay ask your doctor about iserve today. 237 00:11:10.000 --> 00:11:12.360 R It's g. 238 00:11:14.840 --> 00:11:16.480 Visit iserb dot com. 239 00:11:16.519 --> 00:11:21.840 That's I Z E R v A Y dot com. 240 00:11:21.840 --> 00:11:26.399 Mark Schamansky, the owner of Genesis Total Exteriors. He's got 241 00:11:26.440 --> 00:11:28.519 a special we're going to talk about. You know what 242 00:11:28.600 --> 00:11:31.519 I was thinking about this Mark Valentine's day to day? 243 00:11:31.759 --> 00:11:34.679 What what what a better thing to do for your 244 00:11:34.720 --> 00:11:37.440 loved one than have some improvements to your house. I'm 245 00:11:37.440 --> 00:11:39.919 not kidding. The gift that will keep giving and giving 246 00:11:39.960 --> 00:11:42.600 and giving. Flowers die? What are you offering? 247 00:11:43.840 --> 00:11:46.240 Well, I tell you you're right, Mark. You know flowers die, 248 00:11:46.360 --> 00:11:47.360 Candies get eaten? 249 00:11:47.559 --> 00:11:47.840 Yep. 250 00:11:48.000 --> 00:11:49.799 And what do you have left to show for it? 251 00:11:50.320 --> 00:11:53.279 And what's your a better thing to do than get 252 00:11:53.279 --> 00:11:56.840 in Europe? 253 00:11:57.639 --> 00:11:57.840 There? 254 00:11:57.960 --> 00:11:59.960 Yeah, you broke up a minute, Keep going, Mark? 255 00:12:00.600 --> 00:12:03.679 Oh sorry? Yeah? And so what better thing to do 256 00:12:03.799 --> 00:12:07.320 then call Genesis right now and schedule apploytments and have 257 00:12:07.399 --> 00:12:09.879 some work done in your house. That way, every morning 258 00:12:09.919 --> 00:12:12.799 when she wakes up, she sees improvement. In the house, 259 00:12:12.879 --> 00:12:15.240 something more beautiful than what it was before. And it's 260 00:12:15.279 --> 00:12:17.320 giving back every single day of the year. 261 00:12:17.519 --> 00:12:19.639 All right, Now, we got a special ada. 262 00:12:19.720 --> 00:12:22.840 We got special right now. We use two painters per day. 263 00:12:22.960 --> 00:12:26.440 Normally it's nine to ninety five for the month of February. 264 00:12:26.600 --> 00:12:29.159 You're gonna get it for seven ninety five. Now, this 265 00:12:29.240 --> 00:12:31.759 special works the best one inside your house. You're you 266 00:12:31.759 --> 00:12:33.919 gonna get a couple of bedrooms pan it. You'll get 267 00:12:34.159 --> 00:12:36.399 or a living room painted, or a great room something 268 00:12:36.440 --> 00:12:38.279 like can get painted. We got a lot of phone 269 00:12:38.279 --> 00:12:40.919 calls for people asking for the outside. This program doesn't 270 00:12:40.960 --> 00:12:42.840 work so great in the outside, but it sure works 271 00:12:42.840 --> 00:12:45.320 great to freshen up the inside look of your house. 272 00:12:45.399 --> 00:12:48.519 That's unbelievable. Think about that. Two painters to your house. 273 00:12:48.720 --> 00:12:50.519 You get a few rooms done, you get some of 274 00:12:50.519 --> 00:12:53.039 those great rooms done. Now does that include like the 275 00:12:53.120 --> 00:12:55.799 little touch ups, like you know, if they had something 276 00:12:55.879 --> 00:12:58.519 holding a picture frame up, you guys are gonna fix that. 277 00:12:59.039 --> 00:13:00.799 I assume it in all of that. 278 00:13:01.919 --> 00:13:03.960 Yeah, so you get two guys for eight hours. 279 00:13:04.000 --> 00:13:04.399 I love it. 280 00:13:04.440 --> 00:13:06.440 Whatever you want them to yeah, whatever you want them 281 00:13:06.480 --> 00:13:07.759 to do. If you want them just to go into 282 00:13:07.759 --> 00:13:09.759 your house and fresh in the woodrook around your house. 283 00:13:10.000 --> 00:13:11.919 If you want them to paint doors at your house, 284 00:13:12.200 --> 00:13:13.200 you want them to paint. 285 00:13:12.960 --> 00:13:15.159 A room, you know, anything you need done. 286 00:13:15.240 --> 00:13:15.679 I love it. 287 00:13:15.720 --> 00:13:18.120 You buy the paint, Yeah, you buy the paint. Yep, 288 00:13:18.200 --> 00:13:19.399 we supply everything else. 289 00:13:19.440 --> 00:13:22.840 All right, I love it. That's Genesis Total Exteriors all 290 00:13:22.840 --> 00:13:25.519 of February. Give Mark in the gang call right now. 291 00:13:25.559 --> 00:13:28.039 Give your wife something, or your husband for that matter. 292 00:13:28.200 --> 00:13:30.559 Maybe your husband was gonna paint this weekend. That's your 293 00:13:30.600 --> 00:13:33.919 gift to him. Three oh three six seven nine eighty 294 00:13:33.960 --> 00:13:37.639 five oh nine, three oh three six seven nine eighty 295 00:13:37.720 --> 00:13:41.200 five oh nine Genesis Total Exteriors. The Art of Granite 296 00:13:41.360 --> 00:13:45.519 Mitch Floria, How I love the r countertops are absolutely beautiful. 297 00:13:45.679 --> 00:13:48.799 If you want the most beautiful countertops at the best price, 298 00:13:49.000 --> 00:13:51.600 and you can even get an estimate over the phone, 299 00:13:51.679 --> 00:13:54.440 I want you to reach out to the art offgranted 300 00:13:54.519 --> 00:16:37.240 dot com. That's the Artifgranite dot com. 301 00:16:37.279 --> 00:16:37.559 All right. 302 00:16:37.639 --> 00:16:40.480 Quote three oh three seven one three eight two five 303 00:16:40.639 --> 00:16:43.320 five you've been ripped off or taking advantage of We 304 00:16:43.360 --> 00:16:46.240 want to hear from you, just to tease a few things, Dmitri, 305 00:16:46.399 --> 00:16:47.960 we got any updates or no, sir? 306 00:16:48.320 --> 00:16:48.480 No? 307 00:16:48.519 --> 00:16:50.879 Not at this point, Doc, Hey, I want to know 308 00:16:51.320 --> 00:16:55.519 publicly what you did for your beautiful wife for Valentine's Day. 309 00:16:55.720 --> 00:16:56.320 Let's hear it. 310 00:16:56.559 --> 00:17:00.000 I do not talk about what goes on between the sheet. 311 00:17:00.279 --> 00:17:00.639 Baby. 312 00:17:01.320 --> 00:17:02.399 Let's just leave it at that. 313 00:17:02.639 --> 00:17:03.879 It would be a short conversation. 314 00:17:04.160 --> 00:17:06.279 Nothing with a cord. That's the main The. 315 00:17:06.319 --> 00:17:09.440 Best gift ever. Three oh three seven. Leave it to 316 00:17:09.519 --> 00:17:14.359 doc Leave it to doc Hey, Let's go to Janet. Janet, 317 00:17:14.400 --> 00:17:16.319 what is going on with this Ford Edge? 318 00:17:18.400 --> 00:17:23.279 Yes, it's a Ford Edge. Two thousand and eight. I 319 00:17:23.319 --> 00:17:28.720 want to go get an oil change at Habilin on 320 00:17:28.880 --> 00:17:32.799 Northern I'm from the Publo area. And he goes, do 321 00:17:32.839 --> 00:17:36.440 you know that your anna freeze is only good for 322 00:17:36.599 --> 00:17:40.920 ten below? I go, are you kidding me? I go, 323 00:17:41.799 --> 00:17:46.200 I had my car fixed at a different location, Discount 324 00:17:46.359 --> 00:17:47.920 Tire and Auto Repair. 325 00:17:48.119 --> 00:17:51.640 You sure didn't have any anti freeze done it Discount tire. 326 00:17:54.920 --> 00:17:57.960 It's an auto it is also. 327 00:17:57.440 --> 00:18:00.279 I guess, okay, I mean some of them are franchise is. 328 00:18:00.319 --> 00:18:02.839 I never knew of a discount that did repairs. Did 329 00:18:02.839 --> 00:18:06.720 you have your cooling system done at their A radiator 330 00:18:06.799 --> 00:18:08.640 or something related to the coolant? 331 00:18:09.079 --> 00:18:09.279 Yes? 332 00:18:09.480 --> 00:18:09.920 I did. 333 00:18:10.400 --> 00:18:13.160 I had almost five thousand dollars work on this. 334 00:18:13.519 --> 00:18:17.039 My god, I hope they threw in a set of tires. 335 00:18:18.400 --> 00:18:21.640 No, they didn't water pump with the timing. 336 00:18:21.400 --> 00:18:22.359 Chain, got it. 337 00:18:23.039 --> 00:18:25.359 I didn't want to buy a payment. 338 00:18:25.519 --> 00:18:27.720 I want to ask you something silly, just to make 339 00:18:27.759 --> 00:18:31.599 sure we don't miss something. We are talking about anti freeze, 340 00:18:31.599 --> 00:18:35.079 not windshield wipe or fluid. Right, yes, guys, what is. 341 00:18:35.079 --> 00:18:36.640 It that we're talking about? Anna freeze? 342 00:18:36.720 --> 00:18:39.720 So when you I know, back in the day, I 343 00:18:39.759 --> 00:18:42.680 would mix it. Well, wait a minute, did I think, 344 00:18:42.720 --> 00:18:44.480 do you guys mix it or you buy it? And 345 00:18:44.680 --> 00:18:45.680 can you do it either way? 346 00:18:45.799 --> 00:18:47.200 Either way? I prefer to mix it. 347 00:18:47.319 --> 00:18:49.920 Yeah, that's what I did. So in other words, you 348 00:18:49.960 --> 00:18:52.279 would buy a fifty five gallon drum. I used to 349 00:18:52.279 --> 00:18:55.799 buy it from Colorado Petroleum and then depending on well 350 00:18:55.839 --> 00:18:58.079 it wouldn't even with anti freeze, I think we always 351 00:18:58.160 --> 00:19:01.440 mixed it the exact same way, efinically, fifty to fifty. 352 00:19:01.319 --> 00:19:06.240 They do sell a fifty fifty. 353 00:19:05.319 --> 00:19:08.000 What would that what would that typically be good to? 354 00:19:08.440 --> 00:19:09.440 About thirty five below? 355 00:19:09.480 --> 00:19:12.000 About thirty five below unless you know they didn't get 356 00:19:12.000 --> 00:19:14.839 all the water out of the system prior. Oh yeah, 357 00:19:14.880 --> 00:19:16.920 that's why. But that's why we like to mix our 358 00:19:16.920 --> 00:19:19.960 own concentrate because we make it a little bit stronger 359 00:19:20.000 --> 00:19:21.359 because there's always a dilution. 360 00:19:21.839 --> 00:19:24.079 So if it's at negative ten, then we're going to 361 00:19:24.119 --> 00:19:27.400 go to the problem. If that's not all of the problem, Jeannette, 362 00:19:27.440 --> 00:19:30.359 But if it is negative ten, couldn't you drain some 363 00:19:30.440 --> 00:19:33.119 of it, add some exactly what you have to do, yeah, 364 00:19:33.119 --> 00:19:35.400 and then just let it run and then reconcentrate. 365 00:19:35.519 --> 00:19:36.720 Not a fifty fifty that's. 366 00:19:36.559 --> 00:19:40.079 What I mean, add concentrate. Yes, So so Jeanette, let's 367 00:19:40.240 --> 00:19:42.359 let's move on from there. So they told you it's 368 00:19:42.400 --> 00:19:44.079 only good to negative ten, now. 369 00:19:43.960 --> 00:19:48.519 What well I asked them about that, and the guy 370 00:19:48.839 --> 00:19:53.039 from the oil place havel, and I go, can you 371 00:19:53.079 --> 00:19:56.359 repeat this to this guy at this auto repair shops? 372 00:19:56.359 --> 00:19:57.000 I wish I could have. 373 00:19:57.039 --> 00:20:01.720 Been said, he was full of crap, you know. 374 00:20:01.920 --> 00:20:04.720 So they start they basically start going at each other. 375 00:20:05.839 --> 00:20:12.680 Yeah, very unprofessional, but they did that auto repair. 376 00:20:13.799 --> 00:20:15.240 Just kid he he. 377 00:20:15.480 --> 00:20:19.759 They charged me for two bottles of Ana freeze at 378 00:20:19.960 --> 00:20:23.400 twenty four to ninety nine a piece, totally almost fifty alls. 379 00:20:23.440 --> 00:20:24.559 Who did that? Who did that? 380 00:20:24.799 --> 00:20:27.119 And I think I should have got Banna freeze for 381 00:20:27.839 --> 00:20:29.200 at least thirty five below. 382 00:20:29.319 --> 00:20:32.400 Hold on, hold on here, arrette, Jeanette. So they did 383 00:20:32.440 --> 00:20:34.920 all this work for five thousand. Let's say that was 384 00:20:34.960 --> 00:20:38.359 part one. When when you found out that it only 385 00:20:38.400 --> 00:20:40.519 went to a negative ten or you saying you went 386 00:20:40.680 --> 00:20:43.920 back there and they charged you fifty dollars for more 387 00:20:43.960 --> 00:20:45.759 anti freeze. 388 00:20:46.119 --> 00:20:48.160 No, no, this was all prior. 389 00:20:48.559 --> 00:20:49.799 That was the original repair. 390 00:20:50.039 --> 00:20:52.240 What they charged it was only good for ten below. 391 00:20:52.480 --> 00:20:54.759 Yeah, but wait a minute, Jeannette, have you gone back 392 00:20:54.799 --> 00:20:57.039 to them and told them it's only good for ten below? 393 00:20:57.039 --> 00:20:57.799 Will you fix it? 394 00:20:59.319 --> 00:20:59.759 I did? 395 00:21:00.039 --> 00:21:04.000 And what they say they said no? So wait a minute, 396 00:21:04.160 --> 00:21:06.440 you just spent How long ago did you spend the 397 00:21:06.480 --> 00:21:08.200 five grand with them? 398 00:21:08.960 --> 00:21:13.559 Okay? Since October? What I had was an alternator done. 399 00:21:14.319 --> 00:21:17.000 I also had water pump. 400 00:21:19.599 --> 00:21:23.240 Let's see water pump, engine timing chain. They charged for 401 00:21:23.319 --> 00:21:26.640 a valve cover gasket and belts got it, which I 402 00:21:26.680 --> 00:21:31.119 do have a leak. They put wiper blades in it, 403 00:21:31.200 --> 00:21:34.640 which I didn't ask for. Well, keep going now, so 404 00:21:35.000 --> 00:21:38.200 the radiator. Okay, so the radiator in a total of 405 00:21:38.279 --> 00:21:38.839 de box. 406 00:21:40.799 --> 00:21:43.839 And this was October. I want to make sure October 407 00:21:43.880 --> 00:21:45.119 of twenty twenty four. 408 00:21:46.440 --> 00:21:47.039 Still current? 409 00:21:47.200 --> 00:21:50.880 Yes, yeah, so I mean we're talking, you know, five 410 00:21:50.920 --> 00:21:57.000 months ago, tops, Yes, and then you bring it back 411 00:21:57.039 --> 00:22:01.319 to them. Hold on, Then you actually drove there and said, 412 00:22:01.400 --> 00:22:05.279 my anti freeze is only good to negative ten and 413 00:22:05.359 --> 00:22:08.200 it's supposed to be negative thirty five or whatever, and 414 00:22:08.359 --> 00:22:11.319 they weren't going to fix it after you spent five grand. 415 00:22:13.000 --> 00:22:16.759 Yeah, I was requesting a flush and put some new Yeah. 416 00:22:16.759 --> 00:22:19.559 But wait, wait, that's a little that's a little different. 417 00:22:19.640 --> 00:22:22.279 I don't know if you actually need a flush. I 418 00:22:22.319 --> 00:22:25.279 think the reason you might have thought that, hold on, 419 00:22:25.720 --> 00:22:29.240 you might have thought that because Havilin tried to sell 420 00:22:29.279 --> 00:22:32.440 you a flush. I see where you're going with this. 421 00:22:32.599 --> 00:22:36.839 But if they can fix it just by adding the 422 00:22:37.000 --> 00:22:40.279 proper stuff, who cares how they fix it. If they 423 00:22:40.359 --> 00:22:43.160 can get it to negative thirty five, would you be good? 424 00:22:45.039 --> 00:22:45.839 Yeah? 425 00:22:45.880 --> 00:22:47.680 Sure, Well this is a no brainer. 426 00:22:47.759 --> 00:22:47.960 Doc. 427 00:22:48.039 --> 00:22:51.799 You want to make a call. You understand everything. Yeah, 428 00:22:51.839 --> 00:22:54.960 so this is okay. I was about to say, if 429 00:22:54.960 --> 00:22:58.119 someone spent five grand with me and I'm going to 430 00:22:58.279 --> 00:23:01.880 charge them to add add some concentrate to get it 431 00:23:01.920 --> 00:23:05.200 to the proper amount, just take me out back, hang me, 432 00:23:05.319 --> 00:23:07.400 then shoot me in the head. It would be the 433 00:23:07.519 --> 00:23:09.319 dumbest business decision ever. 434 00:23:09.440 --> 00:23:11.359 It already is the dumbest business decision. 435 00:23:11.640 --> 00:23:12.759 How much she's just correct? 436 00:23:12.799 --> 00:23:14.799 How much do you spend on advertising to get a 437 00:23:14.839 --> 00:23:17.519 customer it's correct, and you won't even welcome her back 438 00:23:17.559 --> 00:23:18.880 in to recheck your work. 439 00:23:18.960 --> 00:23:22.559 Did they explain to you, Jeanette that they would get 440 00:23:22.599 --> 00:23:27.519 it corrected but not do a flush. 441 00:23:28.599 --> 00:23:29.960 No, they didn't even offer that. 442 00:23:30.519 --> 00:23:32.400 So you went back in and you said, I need 443 00:23:32.440 --> 00:23:34.799 a flush because it only goes to negative ten. I 444 00:23:34.880 --> 00:23:37.559 understand the reason you said that I needed. 445 00:23:37.319 --> 00:23:39.559 To correct it. I don't care how they correct it. 446 00:23:39.599 --> 00:23:41.480 And they just said no long you know, the weather's 447 00:23:41.519 --> 00:23:42.119 been bad. 448 00:23:42.440 --> 00:23:42.680 You know. 449 00:23:43.559 --> 00:23:45.440 You know what, here's the first thing I want to do. 450 00:23:45.440 --> 00:23:45.680 Doc. 451 00:23:45.680 --> 00:23:47.119 We're going to put you on it. But hold on, 452 00:23:47.240 --> 00:23:49.559 I'm going to put you on hold. Suzanne, get the 453 00:23:49.599 --> 00:23:52.559 phone number to this place. I really think they need 454 00:23:52.599 --> 00:23:55.400 to come on because I'm not so sure how it 455 00:23:55.480 --> 00:23:58.200 went down. I understand how Jeanette said it went down, 456 00:23:58.440 --> 00:24:00.640 but I'd like to talk to this shop because if 457 00:24:00.680 --> 00:24:04.440 it went down the way Jeanette is saying it went down, 458 00:24:04.880 --> 00:25:09.880 I'll be damned more. After this Gravenas check it out. 459 00:25:09.960 --> 00:25:14.119 Over fifty lines of windows from twenty manufacturers. We're getting 460 00:25:14.200 --> 00:25:16.640 sliding door from them. In the next couple weeks, we 461 00:25:16.720 --> 00:25:19.519 got the whole color palette. They have multiple choices. Do 462 00:25:19.519 --> 00:25:22.279 you want to go with a wood frame aluminum, you 463 00:25:22.319 --> 00:25:24.400 can go with the old school, you name it. They 464 00:25:24.480 --> 00:25:28.319 have it over at Gravenas. Their siding is unbelievable. They're 465 00:25:28.519 --> 00:25:30.640 entry doors, the most beautiful things in the world, and 466 00:25:30.680 --> 00:25:32.920 I love their price point. Doesn't matter if it's a 467 00:25:32.960 --> 00:25:35.839 fix and flip or a ten million dollar house. These 468 00:25:35.880 --> 00:25:41.480 guys got you covered. Gravina Windows dot com. Gravina Windows 469 00:25:41.519 --> 00:30:12.720 dot com. All right, three oh three seven one three 470 00:30:12.759 --> 00:30:15.799 eight two five five. Suzanne's on with the I'm not 471 00:30:15.799 --> 00:30:19.400 sure if it's a discount tire repair. It's not. It's 472 00:30:19.440 --> 00:30:21.880 not a normal discount tire like us in Denver. 473 00:30:21.960 --> 00:30:25.559 No, No, it's listed, I mean with the other discounts. 474 00:30:25.559 --> 00:30:27.920 But it does add auto repair to their name. Wow, 475 00:30:28.079 --> 00:30:30.359 so it's got to be a franchise model something. Yeah. 476 00:30:30.440 --> 00:30:32.440 I always wondered. In fact, I had a good year 477 00:30:32.440 --> 00:30:36.440 in Castle Rock across from discount and they would send 478 00:30:36.480 --> 00:30:39.240 me alignments left and right back then, I mean left 479 00:30:39.279 --> 00:30:41.880 and right. I could I had two alignment guys. All 480 00:30:41.920 --> 00:30:44.279 they did was back to back because a discount. So 481 00:30:44.440 --> 00:30:46.759 finally one day I went over and talked to their manager. 482 00:30:46.799 --> 00:30:49.039 I said, listen, I love the business. It's great. We 483 00:30:49.119 --> 00:30:51.240 find front end work. It's the best thing in the world. 484 00:30:51.400 --> 00:30:53.079 But I said, for the life of me, I don't 485 00:30:53.160 --> 00:30:56.119 understand why you guys don't have an alignment rack. And 486 00:30:56.160 --> 00:30:58.440 he goes, because we do tires, and we do them 487 00:30:58.519 --> 00:31:01.359 quicker and better and fast. You're and cheaper than anybody, 488 00:31:01.519 --> 00:31:04.039 and we don't do anything else. We do tires. And 489 00:31:04.079 --> 00:31:06.000 I was like, well, damn that works for me, and 490 00:31:06.039 --> 00:31:08.000 it's sure as hell works for you. They got to 491 00:31:08.000 --> 00:31:10.960 be the biggest tire sales company in the country, are 492 00:31:11.000 --> 00:31:14.279 pretty damn close to. That's kind of I love that 493 00:31:14.359 --> 00:31:16.880 about you too, Vic. I mean, you do transmissions if 494 00:31:16.920 --> 00:31:20.839 something else needs to be done, you know. Okay, let's 495 00:31:20.839 --> 00:31:24.000 say you're doing a transmission for somebody, or a transmission 496 00:31:24.119 --> 00:31:27.799 flush and you see that they're breaks. Do you check breaks? 497 00:31:27.880 --> 00:31:29.640 For example, when you have the vehicle. 498 00:31:29.759 --> 00:31:32.720 You know, only have the customer requests unless you know, I, 499 00:31:33.000 --> 00:31:35.200 like you said, we're doing a transmission set in which 500 00:31:35.200 --> 00:31:37.680 a lot of times we have to pull the tires off. Uh, 501 00:31:37.720 --> 00:31:39.640 you know, then we're going to have those breaks exposed 502 00:31:39.640 --> 00:31:41.519 and you know we notice that, then. 503 00:31:41.480 --> 00:31:42.839 Yeah, then you'll all break o. 504 00:31:46.119 --> 00:31:46.359 Christ. 505 00:31:46.559 --> 00:31:46.720 Yeah. 506 00:31:46.720 --> 00:31:48.720 But if a customer calls me up and says I 507 00:31:48.759 --> 00:31:51.039 need a break job, that's typically not a job we 508 00:31:51.039 --> 00:31:52.599 bring in a standalone. 509 00:31:52.119 --> 00:31:54.400 Yeah, okay, yeah, I got you and Kevin. It's kind 510 00:31:54.400 --> 00:31:56.759 of the same thing, right. I mean you don't get 511 00:31:56.799 --> 00:31:59.440 into well, you don't get into electric. I don't mean 512 00:31:59.480 --> 00:32:01.519 electrical on gas. I mean you're not going to work 513 00:32:01.519 --> 00:32:02.160 on a Tesla. 514 00:32:02.359 --> 00:32:03.480 No, no, not yet. 515 00:32:03.640 --> 00:32:05.200 So are you working on that? 516 00:32:05.640 --> 00:32:07.960 We're taking classes, just trying to see what's there. There's no, 517 00:32:08.799 --> 00:32:11.799 it's not enough business yet on that electrical side because 518 00:32:11.799 --> 00:32:14.240 it's somewhat so much of its programming well that's what 519 00:32:14.359 --> 00:32:17.000 it cares breaks and chassis stuff. Yeah. 520 00:32:17.000 --> 00:32:21.000 All day in forty five thousand miles on my Model 521 00:32:21.039 --> 00:32:26.680 Less forty five thousand, I have done nothing zero. Everything 522 00:32:26.759 --> 00:32:30.039 that I needed is done overnight, yep. And it's just 523 00:32:30.079 --> 00:32:34.319 a software update. There has been absolutely zero maintenance. I 524 00:32:34.359 --> 00:32:38.279 think I've added windshield wipe or fluid. I'm not kidding, 525 00:32:38.319 --> 00:32:40.920 that's it. I mean I haven't. And it basically, when 526 00:32:40.960 --> 00:32:43.559 I say it self breaks, it charges a battery when 527 00:32:43.559 --> 00:32:46.160 it slows down, so like you don't use your breaks. 528 00:32:47.519 --> 00:32:49.319 I don't even know what maintenance I would do. I 529 00:32:49.319 --> 00:32:51.599 had to buy a set of tires a thirty thousand, sure, 530 00:32:51.920 --> 00:33:01.039 But other than that, is he on? Is your button on? No? 531 00:33:01.039 --> 00:33:01.200 No? 532 00:33:01.200 --> 00:33:01.319 No? 533 00:33:01.359 --> 00:33:01.720 Go ahead? 534 00:33:01.759 --> 00:33:01.920 Doc. 535 00:33:01.920 --> 00:33:04.880 Where you're saying my questions, how come on my electric car? 536 00:33:05.319 --> 00:33:06.839 It comes up with service. 537 00:33:06.599 --> 00:33:09.880 Due in X number of miles that we've only got 538 00:33:09.880 --> 00:33:11.119 five thousand miles on the car. 539 00:33:11.240 --> 00:33:13.200 I have never seen that on my car. Doc. 540 00:33:13.279 --> 00:33:16.839 Ever, I don't know what service would be. There is 541 00:33:16.839 --> 00:33:17.559 no what do you. 542 00:33:17.559 --> 00:33:19.680 Got a ConA? Or is it the what is it? No, 543 00:33:19.759 --> 00:33:23.359 it's the He's got an all electric Conde ConA with 544 00:33:23.440 --> 00:33:26.160 a service lash by the way. Maybe the only thing 545 00:33:26.200 --> 00:33:29.680 I could think of is rotate tires. Other than that, 546 00:33:29.799 --> 00:33:31.720 I have no idea. And that seems even. 547 00:33:31.599 --> 00:33:33.880 Early they want they want him back in the store. 548 00:33:34.200 --> 00:33:36.799 So, Suzanne, did you who did you talk to? Who 549 00:33:36.799 --> 00:33:37.839 did you call for? Jeanette? 550 00:33:37.880 --> 00:33:39.680 Don't know what his first name was. I asked for 551 00:33:39.720 --> 00:33:42.359 the manager and the gentleman came on. He was very nice. 552 00:33:42.599 --> 00:33:44.160 Did he know who Jeanette was? 553 00:33:44.400 --> 00:33:46.359 He knewo Jeanette was, and he knows who we are. 554 00:33:46.519 --> 00:33:48.720 He was and he just he was like, look, I'm 555 00:33:48.720 --> 00:33:50.839 really busy in my shop. I'm a one man show 556 00:33:50.920 --> 00:33:54.799 kind of thing. He said that they get their Annie 557 00:33:54.839 --> 00:33:58.400 Freeze mix. Yeah, it's already mixed when they get it. 558 00:33:58.640 --> 00:33:58.839 Yeah. 559 00:33:59.279 --> 00:34:02.200 And he said he is willing to help Jeanette in 560 00:34:02.240 --> 00:34:05.599 any way she he can, but she keeps coming in 561 00:34:05.759 --> 00:34:09.039 cussing and screaming and cussing at the customers, and he's 562 00:34:09.039 --> 00:34:10.039 not going to deal with that. 563 00:34:10.199 --> 00:34:13.960 Jeanette. You you left that part out, young lady. 564 00:34:15.559 --> 00:34:18.840 That is a lie, okayed, he didn't have no time 565 00:34:18.880 --> 00:34:19.199 for it. 566 00:34:19.360 --> 00:34:22.400 Sounded very sincere. He did say he was very busy, 567 00:34:22.440 --> 00:34:25.159 but you would just come in and act like an adult, 568 00:34:25.280 --> 00:34:29.519 Jenette and not cuss around his customers and say terrible 569 00:34:29.599 --> 00:34:30.159 things there. 570 00:34:31.239 --> 00:34:33.679 He said he was more than willing to help you. 571 00:34:34.960 --> 00:34:36.360 Go ahead, Jeanette, I'm not going. 572 00:34:36.360 --> 00:34:39.599 To take that one. I'm not going to take that blame. 573 00:34:40.159 --> 00:34:44.000 Well, that's just it. Hey, listen, listen. Here's the bottom line. Though. 574 00:34:44.039 --> 00:34:47.280 He's saying, if you go in and don't talk like 575 00:34:47.320 --> 00:34:49.960 a sailor, he's going to get you all fixed up. 576 00:34:50.199 --> 00:34:52.920 Isn't that good news? Seriously, And it doesn't matter if 577 00:34:52.920 --> 00:34:55.840 you did or not. I believe you, Jeanette, it doesn't matter. 578 00:34:55.920 --> 00:34:57.800 You know, when we call people, they're going to be 579 00:34:57.800 --> 00:35:02.000 somewhat on the defensive. But Suzanne saying, he sounded very legit. 580 00:35:02.199 --> 00:35:03.960 Right he's Mark. I thought he. 581 00:35:04.000 --> 00:35:06.719 I've talked to a lot of people through this show, 582 00:35:06.760 --> 00:35:10.239 and he sounded very sincere, like I just need her 583 00:35:10.280 --> 00:35:12.159 to come in and stop screaming and cussing. 584 00:35:12.280 --> 00:35:12.800 Wonderful. 585 00:35:13.239 --> 00:35:15.440 So, Jeanette, what do you think you're gonna have. He's 586 00:35:15.440 --> 00:35:17.199 gonna fixa he. 587 00:35:17.320 --> 00:35:21.800 Cuts out the guy at haavelin, A professional with a professional, 588 00:35:21.920 --> 00:35:24.360 so to speak. And I thought, I told him that 589 00:35:24.440 --> 00:35:25.239 is so distant. 590 00:35:25.559 --> 00:35:29.239 Also, Mark, he did say her car hasn't overheated or anything. 591 00:35:29.280 --> 00:35:31.840 It seems to be fine. He's willing to do whatever 592 00:35:31.920 --> 00:35:34.800 if she just comes in and and it is nice. 593 00:35:34.880 --> 00:35:36.519 I'm gonna pull out my psyche head. 594 00:35:36.760 --> 00:35:39.679 I told him it was bleaking. I told him from 595 00:35:39.719 --> 00:35:42.480 the guest. Let me say this go ahead from October 596 00:35:42.519 --> 00:35:45.320 thirty first, when I took off with my car, it 597 00:35:45.480 --> 00:35:49.039 was banging and cranking and making all this crazy noise. 598 00:35:49.159 --> 00:35:51.559 After after they fixed it, did. 599 00:35:51.480 --> 00:35:54.800 They fig and is that part fixed? 600 00:35:55.199 --> 00:35:58.360 And I took up back Jeanette, and he forgot to 601 00:35:58.400 --> 00:35:59.760 put jet boats. 602 00:36:00.280 --> 00:36:01.840 Jeannette, is that part fixed? 603 00:36:02.239 --> 00:36:02.480 Yeah? 604 00:36:02.679 --> 00:36:05.440 Okay, good. So everything's good now except for the anti 605 00:36:05.480 --> 00:36:06.360 freeze level. 606 00:36:06.159 --> 00:36:09.880 Right, And they broke my window and they seems to 607 00:36:09.880 --> 00:36:12.559 be deflecting and they have no cap on my cleaner. 608 00:36:12.599 --> 00:36:14.800 They don't know what they did with it and what 609 00:36:15.000 --> 00:36:17.880 it's just these little things added up, you know what. 610 00:36:18.119 --> 00:36:20.880 That's how a lot of people feel. A lot of 611 00:36:20.920 --> 00:36:23.960 things added up. It didn't go smooth. And then it 612 00:36:24.079 --> 00:36:27.239 sounds like the straw that broke the camel's back was 613 00:36:27.280 --> 00:36:30.880 the other shop saying you needed this flush and you 614 00:36:31.119 --> 00:36:32.199 just paid five grand. 615 00:36:32.320 --> 00:36:35.000 No, he didn't say I needed a flesh. He just 616 00:36:35.039 --> 00:36:44.639 said I'm letting you know fair and I wasn't fair enough. 617 00:36:44.920 --> 00:36:46.400 I waited for fair enough. 618 00:36:47.559 --> 00:36:48.840 And he's the one that starts. 619 00:36:48.880 --> 00:36:52.320 He also acknowledged. She says there could have been something 620 00:36:52.360 --> 00:36:53.280 wrong with the mix. 621 00:36:53.400 --> 00:36:54.039 We don't know. 622 00:36:54.199 --> 00:36:56.639 She just won't let me look out. She comes and 623 00:36:56.679 --> 00:36:59.719 cussing and screaming like he seemed really high. 624 00:37:00.079 --> 00:37:03.599 He is lying, he's playing this off really well. 625 00:37:04.119 --> 00:37:07.000 I want to know what my YouTube people think, Suzanne. 626 00:37:07.039 --> 00:37:09.119 I want you to pull the Please start a poll. Yeah, 627 00:37:09.199 --> 00:37:11.800 start a poll. And by the way, people listening YouTube 628 00:37:11.840 --> 00:37:15.320 dot com Troubleshooter Network. You can join in there. But Jeannette, 629 00:37:15.320 --> 00:37:16.920 here's where I want to go to. You know, I've 630 00:37:17.000 --> 00:37:19.559 let you say a lot. Honestly, he is willing to 631 00:37:19.599 --> 00:37:21.960 fix it if you go over there. And I'm not 632 00:37:22.000 --> 00:37:24.400 even gonna just say anything else. But if you go 633 00:37:24.440 --> 00:37:27.000 over there and behave. And I'm not saying you didn't 634 00:37:27.000 --> 00:37:29.760 behave before, but you go over there, behave, They're going 635 00:37:29.840 --> 00:37:33.000 to test it, They're going to fix it. Is that okay? 636 00:37:33.920 --> 00:37:36.440 I wouldn't let him touch my car now, because well. 637 00:37:37.079 --> 00:37:37.719 What do you think? 638 00:37:37.920 --> 00:37:40.760 What would you like if I could wave my magic 639 00:37:40.960 --> 00:37:43.039 wand right now, what would you like? 640 00:37:45.039 --> 00:37:47.880 I will like my ana freeze? Uh uh? 641 00:37:48.440 --> 00:37:48.760 Fix? 642 00:37:49.400 --> 00:37:51.559 I mean but you just said you won't go over 643 00:37:51.599 --> 00:37:54.119 there to get it fixed. 644 00:37:54.400 --> 00:37:56.800 Well I said that because right now I'm not so 645 00:37:56.960 --> 00:37:58.440 I'll probably go down there. 646 00:37:58.920 --> 00:38:01.239 Okay, why don't you do me a favor. Here's what 647 00:38:01.320 --> 00:38:03.719 I would love. How far are you away from there? 648 00:38:06.239 --> 00:38:11.239 I say maybe about fifteen ten mins. 649 00:38:11.280 --> 00:38:14.599 Here's what I'd like to do, Suzanne. Let's call them 650 00:38:14.639 --> 00:38:18.000 back up and say she's gonna head over now. She's 651 00:38:18.079 --> 00:38:20.559 not gonna cuss. Can you guys look at it and 652 00:38:20.639 --> 00:38:24.119 get this fixed. I mean, would you do that? And then, Jeanette, 653 00:38:24.159 --> 00:38:26.599 I want you to head over there, and I want 654 00:38:26.639 --> 00:38:28.320 to make sure everything goes good. 655 00:38:29.880 --> 00:38:31.679 Well, I can't today because I have a doctor. 656 00:38:31.760 --> 00:38:33.599 Then I'm not going to call out another hour. 657 00:38:34.000 --> 00:38:36.920 Okay, Well, you tell us when you want it to get. 658 00:38:36.719 --> 00:38:39.159 Set up Monday, I'll go Monday. 659 00:38:39.440 --> 00:38:41.119 What time do you want to go Monday? 660 00:38:43.519 --> 00:38:44.199 Nine o'clock. 661 00:38:44.440 --> 00:38:47.159 How about if you go over there and drop it off. Listen, 662 00:38:47.320 --> 00:38:49.360 how about if you drop it off so they have 663 00:38:49.440 --> 00:38:51.639 time to fix it and there's not going to be 664 00:38:51.679 --> 00:38:55.119 any problems and they get you an uber back to 665 00:38:55.199 --> 00:38:57.760 your house or you have a friend or someone bring you. 666 00:38:58.000 --> 00:39:02.039 Does that work for you? Okay, all right, let's get 667 00:39:02.079 --> 00:39:04.360 that working. Okay, I think that's a good thing. 668 00:39:04.440 --> 00:39:06.239 Make sure they're open Monday. It's a holiday. 669 00:39:07.360 --> 00:39:12.960 I would assume they're open. What is Monday President's Day? Yeah, yeah, 670 00:39:12.960 --> 00:39:14.880 that's true. I don't know if Monday will work. Let's 671 00:39:14.920 --> 00:39:17.039 just do a little research. You want Doc to do 672 00:39:17.079 --> 00:39:19.760 it from here, Susanne, that'd be really helpful. Yeah, so Doc, 673 00:39:19.800 --> 00:39:22.679 you're gonna call up see if Monday works. Tell them, Hey, 674 00:39:22.880 --> 00:39:25.760 so she's not there bothering you. Guys, And I don't 675 00:39:25.800 --> 00:39:28.559 mean that bad to Jeanette, and you're not bothering her. 676 00:39:28.639 --> 00:39:31.119 There's definitely two heads going against each other. 677 00:39:31.320 --> 00:39:33.360 She says she has an oily too. Yeah, well so 678 00:39:33.440 --> 00:39:34.440 let's get it. I'll check out. 679 00:39:34.519 --> 00:39:36.400 Yeah, let's check it out, have her drop it off, 680 00:39:36.559 --> 00:39:38.639 see if they'll get her an uber back. And I 681 00:39:38.679 --> 00:39:41.440 think they'd be more than happy to pay that ten dollars. 682 00:39:41.760 --> 00:39:45.559 Skillett has been waiting on a Delta airline for fifteen 683 00:39:45.679 --> 00:40:40.119 hours and we have way more coming up next. Frank 684 00:40:40.199 --> 00:40:43.079 durand the real estate man man, did he make us 685 00:40:43.079 --> 00:40:44.800 a lot of money in our house in Castle Rock. 686 00:40:44.880 --> 00:40:47.320 He listed it lower than all the other the same 687 00:40:47.400 --> 00:40:49.559 models in the neighborhood. We ended up getting more than 688 00:40:49.559 --> 00:40:52.719 anybody else. The secret sauce is what comes with Frank 689 00:40:52.800 --> 00:40:55.679 Duran when you hire him. In fact, Frank sells more homes. 690 00:40:55.719 --> 00:40:59.639 Listen to this, more homes in one month, one month. 691 00:41:00.159 --> 00:41:04.800 Most realatiors in Colorado sell in a year. And if 692 00:41:04.840 --> 00:41:07.000 you're looking for a new house, he can negotiate the 693 00:41:07.039 --> 00:41:10.199 best price. Check him out at Frank Duran Holmes dot com. 694 00:41:10.199 --> 00:41:14.400 Frank durand Holmes dot com. Mitch Filaria the owner of 695 00:41:14.440 --> 00:41:16.159 the art of Granted. He's been in our house so 696 00:41:16.199 --> 00:41:19.199 many times. They have actually done our master bathroom. They 697 00:41:19.239 --> 00:41:23.280 just finished up on that, our laundry room, our downstairs bathroom, 698 00:41:23.360 --> 00:41:26.840 and the kids bathroom upstairs, all brand new, beautiful granite 699 00:41:26.880 --> 00:41:30.679 summer courts. You can't believe how it changes the entire house. 700 00:41:30.920 --> 00:41:33.960 And he can give you an estimate right now over 701 00:41:34.000 --> 00:41:37.119 the phone. It's Valentine's Day, think about it, an estimate 702 00:41:37.199 --> 00:41:39.679 over the phone. Your wife wouldn't be any more happier 703 00:41:39.679 --> 00:41:42.119 with the brand new bathroom. Check him out at the 704 00:41:42.519 --> 00:46:46.559 artigranite dot com, the artifgranted dot com. Yeah, yeah right, 705 00:46:46.599 --> 00:46:49.960 three oh three seven one three A two five five, 706 00:46:50.039 --> 00:46:52.320 Hey Doc, did you call up over there? Did you 707 00:46:52.440 --> 00:46:56.119 call to that shot? Poor Jeanette? Her cooling isn't cooling 708 00:46:56.239 --> 00:46:58.880 right or it's only good to ten degrees? 709 00:46:59.119 --> 00:46:59.599 Let me tell you. 710 00:46:59.760 --> 00:47:02.480 Pull seems to be the salt of the earth. Paul 711 00:47:02.719 --> 00:47:05.000 is who he is, the owner of the shop. Got 712 00:47:05.079 --> 00:47:07.480 it so, he said, if she brings it in Wednesday, 713 00:47:08.000 --> 00:47:08.760 he'll take care of it. 714 00:47:09.039 --> 00:47:10.760 So Wednesday he's gonna fix her up. 715 00:47:10.920 --> 00:47:11.079 Right. 716 00:47:11.159 --> 00:47:12.920 So I'm gonna I just tart to call it. But 717 00:47:13.000 --> 00:47:15.320 it went to voicemail. So I'm gonna get a rain 718 00:47:15.400 --> 00:47:19.079 so she gets over there on Wednesday. Just by listening 719 00:47:19.159 --> 00:47:21.639 to him in horror, I'm more glind to believe that 720 00:47:21.760 --> 00:47:24.639 she was a little more volatile than he was. But 721 00:47:24.880 --> 00:47:27.000 if she drops it off, there won't be a conflict 722 00:47:27.559 --> 00:47:29.880 and we'll I'll be here on Wednesdays so we'll be 723 00:47:29.920 --> 00:47:30.639 able to take care of it. 724 00:47:30.840 --> 00:47:31.199 I love it. 725 00:47:31.280 --> 00:47:33.239 I can't wait for the update on that. I'm sure 726 00:47:33.320 --> 00:47:36.920 this will be handled. I think she got frustrated, and 727 00:47:37.039 --> 00:47:39.920 I can tell right now she's a tough cookie. There's 728 00:47:40.000 --> 00:47:41.599 no doubt about it. In fact, if you go to 729 00:47:41.719 --> 00:47:46.039 YouTube dot com, look up Troubleshooter Network, I can tell 730 00:47:46.039 --> 00:47:47.920 you right now, right now. I'm not gonna tell you, 731 00:47:48.039 --> 00:47:49.800 guys what the question is. You're gonna have to go 732 00:47:49.880 --> 00:47:53.639 see for yourself. But it says a lot in ninety 733 00:47:53.800 --> 00:47:57.199 seven percent say yes. That's all I'm gonna say. Would 734 00:47:57.239 --> 00:47:59.480 you guys both agree with yes on that question? 735 00:47:59.679 --> 00:48:00.760 I could agree with yes. 736 00:48:00.760 --> 00:48:02.320 I'm pretty easy yeah, And. 737 00:48:02.400 --> 00:48:05.320 If it was a no, i'd be I'd be like 738 00:48:05.480 --> 00:48:09.000 wowsers like that, just like that. I can't believe I 739 00:48:09.159 --> 00:48:13.079 just used the word wowsers. Hey, real quick, Richard, I 740 00:48:13.280 --> 00:48:16.320 have got a expert coming up right after this break 741 00:48:16.960 --> 00:48:20.320 that knows everything about solar credits. So I'm gonna have 742 00:48:20.559 --> 00:48:23.280 you hold okay, because I have a feeling I'm not 743 00:48:23.360 --> 00:48:25.760 going to know the answer, but I know who does. Okay, 744 00:48:27.559 --> 00:48:29.599 all right, all right, hold tight, and then in the 745 00:48:29.679 --> 00:48:32.559 meantime three O three seven one three eight two five 746 00:48:32.719 --> 00:48:35.599 five two lines open. You've been ripped off taking advantage 747 00:48:35.639 --> 00:48:38.760 of any car questions. It's car Day. I'm the Troubleshooter show. 748 00:48:39.000 --> 00:48:41.079 But skill it? What an interesting name? 749 00:48:41.239 --> 00:48:41.599 Skill it? 750 00:48:41.800 --> 00:48:44.079 As in Fried Bacon in the skillet skill it? I mean, 751 00:48:44.199 --> 00:48:46.800 is that really? That can't be your your god given 752 00:48:46.880 --> 00:48:48.119 name or birth certificate name? 753 00:48:48.199 --> 00:48:48.360 Is it? 754 00:48:48.679 --> 00:48:49.719 It's called it? 755 00:48:49.840 --> 00:48:50.320 Alias? 756 00:48:50.840 --> 00:48:52.920 Okay, I've got a couple of aliases, but this. 757 00:48:53.039 --> 00:48:55.239 Is the number one. This is the top alias. 758 00:48:55.480 --> 00:48:59.280 Wow? Is that a nickname someone gave you at one point? 759 00:48:59.440 --> 00:48:59.800 Skill it? 760 00:49:00.079 --> 00:49:02.320 Well? Plas clear this way. 761 00:49:02.360 --> 00:49:05.559 I used to ride motorcycles with Mike Pellegrini from Boston, 762 00:49:06.079 --> 00:49:08.880 So if you want to talk alias, who is he? 763 00:49:09.320 --> 00:49:15.079 I'm sorry, who is Mike perla GRENI? Is he likes 764 00:49:15.320 --> 00:49:17.440 I'm seriously, is he like a gang member? Or what 765 00:49:17.519 --> 00:49:18.039 are we talking. 766 00:49:19.559 --> 00:49:21.039 Yeah, but a high class game. 767 00:49:21.480 --> 00:49:24.280 Okay, very cool. So what's going on today, Skillet? 768 00:49:25.360 --> 00:49:29.199 Well I've been up thirty two straight hours, and uh 769 00:49:29.840 --> 00:49:32.000 but I still think I got my facts right here. 770 00:49:32.199 --> 00:49:35.320 Wait. Wait, you've been up thirteen straight hours without the 771 00:49:35.519 --> 00:49:40.320 help of thirty two hours without the help of say, 772 00:49:40.920 --> 00:49:42.960 I don't know, amphetamines of some sort. 773 00:49:43.760 --> 00:49:46.159 I'm the only trucker in the world that's never popped 774 00:49:46.159 --> 00:49:46.519 a pill. 775 00:49:46.880 --> 00:49:49.440 Nice brother, Okay, So what's why you've been up so 776 00:49:49.599 --> 00:49:51.880 damn long? I thought you guys had to pull over 777 00:49:52.000 --> 00:49:52.840 every eight hours. 778 00:49:54.199 --> 00:49:58.519 Well, we've got to pull over every eleven. Uh but 779 00:49:58.800 --> 00:49:59.239 I do. 780 00:49:59.519 --> 00:50:02.000 But but I've been driving so long. In the old days, 781 00:50:02.039 --> 00:50:04.239 they were all on amphetamies, but I wasn't. 782 00:50:04.559 --> 00:50:06.440 Yeah, I believe it. I mean I do believe it. 783 00:50:06.679 --> 00:50:09.199 You can tell the old school truckers too, because one 784 00:50:09.400 --> 00:50:12.320 arm is always colored. I mean that left arm is 785 00:50:12.480 --> 00:50:15.920 literally always sunburned to hell. So what's going I know, man, 786 00:50:16.000 --> 00:50:16.920 I remember your joke. 787 00:50:17.000 --> 00:50:20.119 I remember your joke about electronic lot lizards. That was 788 00:50:20.199 --> 00:50:23.440 pretty good. Okay. Well, I woke up in Dallas about 789 00:50:23.480 --> 00:50:27.840 six o'clock yesterday morning to go to Atlanta to catch 790 00:50:27.880 --> 00:50:31.400 a relay flight out to Vegas and I got to 791 00:50:31.760 --> 00:50:35.639 Atlanta in time. Where were you flying out of out 792 00:50:35.679 --> 00:50:38.519 of DFW to Atlanta? 793 00:50:39.360 --> 00:50:41.159 Man, it's a hell of a long ways to get 794 00:50:41.199 --> 00:50:42.079 to Vegas. 795 00:50:42.639 --> 00:50:45.960 I know, but but it saved me half price. And 796 00:50:46.079 --> 00:50:48.000 I can't hang up my clothes and all the other 797 00:50:48.079 --> 00:50:50.400 airlines they don't have a hangar to hang up your 798 00:50:50.440 --> 00:50:50.920 sport co. 799 00:50:51.199 --> 00:50:55.360 So okay, fair enough. So then what's the dapper truck 800 00:50:55.559 --> 00:50:55.840 I get. 801 00:50:56.599 --> 00:50:59.760 I get in there, and we're supposed to blast off 802 00:51:00.039 --> 00:51:04.039 about five exactly five o'clock in the afternoon, and we 803 00:51:04.159 --> 00:51:08.239 don't blast off to seven. Well off by I'm off 804 00:51:08.320 --> 00:51:09.199 by maybe one. 805 00:51:09.159 --> 00:51:10.960 Hour, So you missed the next flight. 806 00:51:12.360 --> 00:51:16.119 Yeah, but they kept making all these stupid reasons. Give 807 00:51:16.159 --> 00:51:18.639 me one and I can well then, okay. It started 808 00:51:18.679 --> 00:51:22.519 out this. It says, hey, we have a mechanical problem 809 00:51:23.199 --> 00:51:27.079 we have and we have the mechanic in the plane 810 00:51:27.159 --> 00:51:28.039 now looking at it. 811 00:51:28.199 --> 00:51:33.559 Wow, okay, that plane stage left a stupid problem. Yeah 812 00:51:33.559 --> 00:51:33.960 that's yeah. 813 00:51:34.039 --> 00:51:36.159 Now what twenty minutes later? 814 00:51:36.239 --> 00:51:41.320 It changed? Okay, our problem is we have too much fuel. 815 00:51:41.800 --> 00:51:43.760 Oh, we got to take some of it out. 816 00:51:43.800 --> 00:51:45.320 And I've been through that before and. 817 00:51:45.760 --> 00:51:47.320 I know that happens Okay. 818 00:51:47.679 --> 00:51:50.000 So that goes on for about twenty five minutes. 819 00:51:50.039 --> 00:51:52.559 I smell another pole coming up. Keep going, hey, we 820 00:51:52.679 --> 00:51:52.920 got it. 821 00:51:53.000 --> 00:51:56.239 We got another problem. It's not exactly what is it 822 00:51:56.400 --> 00:51:59.159 we got We got too much fuel. We got too 823 00:51:59.280 --> 00:52:01.559 much fuel on one shock. 824 00:52:01.760 --> 00:52:03.920 Oh, they got to level out the fuel. Hold on 825 00:52:04.119 --> 00:52:06.079 skill it. I don't know where this is going, but 826 00:52:06.199 --> 00:52:08.760 we're going to find out. Three oh three Martina, one 827 00:52:08.840 --> 00:52:13.679 line open, Todd Richard, my buddy skille it Hank tight. 828 00:52:13.920 --> 00:52:16.159 One line open, three oh three Martino. 829 00:55:00.199 --> 01:00:18.679 U, Yeah, ripped off, bad news. You need advice? 830 01:00:18.719 --> 01:00:19.760 Who you don't have to. 831 01:00:21.760 --> 01:00:23.679 Come a running just as fast. 832 01:00:23.440 --> 01:00:24.119 As we can. 833 01:00:25.039 --> 01:00:28.119 True Shooter's gonna help coming man. 834 01:00:28.960 --> 01:00:33.599 This is the Troubleshooter Show now, Tom Martine. 835 01:00:34.320 --> 01:00:37.000 Welcome, Welcome to the only show of its kind. We're 836 01:00:37.039 --> 01:00:41.199 here to solve your problems, answer your questions, take complaints. 837 01:00:41.239 --> 01:00:45.159 It's car day on the Troubleshooter Show. Jeff vick Kimer 838 01:00:45.199 --> 01:00:49.920 transmission joins me. Kevin Culkin shared in Auto Tech Deputy 839 01:00:50.119 --> 01:00:54.760 Doc Deputy Dimitri Suzanne answering the phones, and then of 840 01:00:54.880 --> 01:00:57.639 course Shannon on the other side of the glass pressing 841 01:00:57.719 --> 01:01:01.119 the buttons, including my buttons. Three three seven one three 842 01:01:01.480 --> 01:01:05.480 eight two five five. That is a phone number, one 843 01:01:05.599 --> 01:01:08.000 line open, three oh three Martino. I want to tell 844 01:01:08.000 --> 01:01:10.480 you really quick. This hour brought to you by Paul 845 01:01:10.599 --> 01:01:14.119 All the water man, better water for less money. You know, 846 01:01:14.239 --> 01:01:17.400 Paul came out and did our system probably six seven 847 01:01:17.480 --> 01:01:19.639 months ago. I'm a little angry at him, and I'll 848 01:01:19.639 --> 01:01:22.880 tell you why. He's got a special right now. That's 849 01:01:22.960 --> 01:01:26.079 probably about one thousand bucks lesson we paid six months ago. 850 01:01:27.000 --> 01:01:30.159 But that's all right. I understand, I understand, Paul. I'll 851 01:01:30.199 --> 01:01:32.559 hit you up for that thousand. I'm just kidding, but 852 01:01:32.719 --> 01:01:34.559 you're not going to find a better deal. Listen to this. 853 01:01:34.880 --> 01:01:38.639 We shopped the competition, Susanna and I did. We shopped everywhere. 854 01:01:38.719 --> 01:01:41.519 We had quotes from ten to twelve thousand. We ended 855 01:01:41.599 --> 01:01:46.880 up for three thousand dollars with Paul getting an unbelievable system. 856 01:01:47.360 --> 01:01:50.119 It's better than the rest. Okay, listen, a better water 857 01:01:50.199 --> 01:01:52.480 so softener than the rest. And it was about a 858 01:01:52.599 --> 01:01:56.159 third less at least half less than some. But it 859 01:01:56.320 --> 01:01:58.960 was just absolutely crazy. And we've had it up and running. 860 01:01:59.000 --> 01:02:01.360 Its low maintenance. I think we've had to add a 861 01:02:01.519 --> 01:02:04.239 one bag of salt to it in like I don't know, 862 01:02:04.480 --> 01:02:07.480 six months. It's an incredible deal. He's a plumber. They're 863 01:02:07.519 --> 01:02:10.360 great guys. But really for all your water needs. And 864 01:02:10.480 --> 01:02:13.039 now for listening to this, for less than thirty seven 865 01:02:13.159 --> 01:02:16.000 hundred dollars, it's thirty six and change. Check this out. 866 01:02:16.360 --> 01:02:19.639 You can get a water softener. Also, it'll get rid 867 01:02:19.679 --> 01:02:22.239 of the chlorine. And on top of that, it gets 868 01:02:22.360 --> 01:02:25.519 rid of forever chemicals for your entire house. And if 869 01:02:25.519 --> 01:02:27.920 you don't know what that is, just google for every chemicals. 870 01:02:28.320 --> 01:02:32.079 I guarantee you don't want those in your water. Check 871 01:02:32.119 --> 01:02:34.920 them out a waterpros dot net. That's waterpros dot net. 872 01:02:34.960 --> 01:02:37.199 Now I got to go back to skill it. It's 873 01:02:37.239 --> 01:02:39.920 a very interesting story. But the bottom line is this. 874 01:02:40.639 --> 01:02:43.719 He was going to fly to Vegas. He leaves Dallas 875 01:02:43.840 --> 01:02:46.039 Fort Worth. Oh, by the way, one line open three 876 01:02:46.159 --> 01:02:48.199 zho three, Martino, We want to hear from you. So 877 01:02:48.480 --> 01:02:50.800 you wanted to fly back or you wanted to fly 878 01:02:50.960 --> 01:02:54.119 to Vegas, So you leave Dallas Fort Worth? And where 879 01:02:54.239 --> 01:02:58.119 was he flying to Atlanta? And then it got delayed? 880 01:02:58.559 --> 01:03:00.760 So where are we at in this story? They had 881 01:03:00.840 --> 01:03:03.280 every excuse in the world. First, they said it was 882 01:03:03.440 --> 01:03:06.679 mechanical problems, we're talking about Delta Airlines. Then they said 883 01:03:06.719 --> 01:03:09.920 it's a fuel problem. They have too much fuel. Then 884 01:03:10.000 --> 01:03:12.199 they said, the actual problem is they have too much 885 01:03:12.280 --> 01:03:15.280 fuel in one ring and wing. So I understand that. 886 01:03:15.480 --> 01:03:17.679 So where did it go from there? It all sucks? 887 01:03:17.800 --> 01:03:21.960 But now what Well, the one wing deal was, we're 888 01:03:22.000 --> 01:03:24.199 going to have to take all the fuel out and 889 01:03:24.280 --> 01:03:26.800 put it back in. And that's when they said, we 890 01:03:26.960 --> 01:03:28.800 might not be able to get a fuel truck in 891 01:03:28.920 --> 01:03:31.440 here tonight to do it, and if we don't, we're 892 01:03:31.480 --> 01:03:34.320 going to cancel this flight, but we will get another 893 01:03:34.400 --> 01:03:36.840 flight crew in here with another plane to take you 894 01:03:36.960 --> 01:03:39.679 guys to your destination. Well I didn't really believe that, 895 01:03:39.719 --> 01:03:42.400 because this is one other hand that was flying said yeah, 896 01:03:42.480 --> 01:03:44.599 if you can find a flight crew. 897 01:03:44.719 --> 01:03:47.599 And then that made me think, yeah, this guy's right. 898 01:03:48.079 --> 01:03:53.000 So I finally ran about a mile in that airport, 899 01:03:53.079 --> 01:03:55.280 and I'm poured to say, with vet with a with 900 01:03:55.440 --> 01:03:58.639 a surgically repaired fitz Simmons knee, you know, so I 901 01:03:58.679 --> 01:04:02.559 don't really need to be running to airports. And so 902 01:04:02.719 --> 01:04:04.679 I went down there and I talked to that that 903 01:04:04.960 --> 01:04:09.079 girl and at the customer service, and I said, you 904 01:04:09.159 --> 01:04:10.199 got any other flight? 905 01:04:10.400 --> 01:04:12.960 What they said, I got a speech up a little. 906 01:04:13.599 --> 01:04:16.079 They say, well, she said, no, you're. 907 01:04:16.119 --> 01:04:18.400 One that you're trying to get on is the last one, 908 01:04:19.280 --> 01:04:20.880 And so then they made up another one. 909 01:04:20.960 --> 01:04:23.039 They go, yeah, but none of that matters. So what 910 01:04:23.280 --> 01:04:25.480 did you ever get to Vegas? Or are you still 911 01:04:25.599 --> 01:04:26.039 sitting there? 912 01:04:26.239 --> 01:04:28.360 I got there, I got I got in my room 913 01:04:28.400 --> 01:04:28.840 a half. 914 01:04:28.800 --> 01:04:31.000 Hour and then what did Oh good, you're in Vegas. 915 01:04:31.039 --> 01:04:31.760 Where are you staying? 916 01:04:32.760 --> 01:04:32.920 Oh? 917 01:04:33.039 --> 01:04:38.000 Court, we love that place, we yeah, we do. Actually, 918 01:04:38.119 --> 01:04:40.679 sadly enough, ever, there's people out there that know what 919 01:04:40.800 --> 01:04:42.920 it is. They're probably laughing their ass off, but I'll 920 01:04:42.920 --> 01:04:46.519 tell you what. They have got the best blackjack in 921 01:04:46.639 --> 01:04:49.159 the entire state in the bat as far as I'm concerned. 922 01:04:50.320 --> 01:04:52.559 So but anyhow, so I'm sure they're going to give 923 01:04:52.599 --> 01:04:54.519 you something. What's delse they're going to do for you? 924 01:04:54.960 --> 01:04:57.280 Well, they said, they said, well, we'll give you a room, 925 01:04:57.679 --> 01:04:59.360 but you're only going to be in it for four 926 01:04:59.440 --> 01:05:01.760 hours because we got another fight leaving at six in 927 01:05:01.800 --> 01:05:05.239 the morning. So literally eighty percent of all this, guys 928 01:05:05.320 --> 01:05:06.079 and girls just wait. 929 01:05:07.440 --> 01:05:09.800 Yeah, but they shall still give you something. They should 930 01:05:09.840 --> 01:05:12.039 give you a voucher for future use. 931 01:05:12.840 --> 01:05:15.360 No, no, just for food. Which I didn't ask for. 932 01:05:15.880 --> 01:05:18.639 And all I did was I walked up to Delta's 933 01:05:18.679 --> 01:05:21.280 pretty good Listen, skillet, No kidd in here. Delta is 934 01:05:21.320 --> 01:05:23.880 pretty good. You should call him up tell them about it. 935 01:05:24.480 --> 01:05:27.440 You know, unlike Frontier, they have people that answer the phone. 936 01:05:27.760 --> 01:05:30.159 Tell them about the horrible experience, and I bet you 937 01:05:30.280 --> 01:05:33.239 they issue a couple hundred dollars voucher. So next time 938 01:05:33.280 --> 01:05:34.840 you're flying for free, man. 939 01:05:36.440 --> 01:05:37.599 I'll bet you they won't help. 940 01:05:37.639 --> 01:05:40.599 Okay, Okay, then prove me wrong and do it. Skill 941 01:05:40.639 --> 01:05:44.199 it honestly. I love when I tell people like advice, 942 01:05:44.360 --> 01:05:46.920 and I'm telling you they will as long as you're 943 01:05:47.039 --> 01:05:49.280 honest with me. I bet you call back and say 944 01:05:49.360 --> 01:05:49.719 they did. 945 01:05:50.440 --> 01:05:53.719 I respect you enough to promise you I will calm thinks. 946 01:05:53.760 --> 01:05:55.599 But they said you can't call. They said you got 947 01:05:55.719 --> 01:05:56.320 to go online. 948 01:05:56.639 --> 01:05:57.159 Well I don't care. 949 01:05:57.239 --> 01:05:57.599 Then go on. 950 01:05:57.800 --> 01:05:59.840 However they want you to contact them, but I bet 951 01:05:59.880 --> 01:06:02.039 you they give it to you. Man, I'm not kidding. 952 01:06:02.079 --> 01:06:05.320 That's pretty normal with a fifteen hour delay. In fact, 953 01:06:05.400 --> 01:06:07.760 you might even get one for more. And Delta is 954 01:06:07.880 --> 01:06:13.559 not you know, it's not a horrible airline. Hey, can 955 01:06:13.599 --> 01:06:14.440 I ask you something? 956 01:06:15.280 --> 01:06:17.000 What go ahead? 957 01:06:17.280 --> 01:06:19.880 I want to ask you something for real, you made 958 01:06:19.960 --> 01:06:24.719 that lot lizard comment. I want to as being a trucker, 959 01:06:24.760 --> 01:06:25.960 how long have you been a trucker? 960 01:06:27.320 --> 01:06:29.679 Well, it would be forty four years if I wouldn't 961 01:06:29.679 --> 01:06:30.760 have quit for three years. 962 01:06:30.960 --> 01:06:33.800 I've been out here forty one Okay, okay, listen, every 963 01:06:33.880 --> 01:06:36.760 single eye. 964 01:06:37.000 --> 01:06:38.199 I'm a five million miler. 965 01:06:38.800 --> 01:06:42.159 Five million miles. That's crazy, So just is it? You know, 966 01:06:42.360 --> 01:06:45.000 we all we've all heard the term lot lizard, and 967 01:06:45.159 --> 01:06:48.440 we've all been to, you know, a truck stop driving 968 01:06:48.519 --> 01:06:50.840 state to state at one point where you know you 969 01:06:50.880 --> 01:06:53.480 would think they're lot lizards, but who knows? I mean, 970 01:06:53.559 --> 01:06:55.840 really are they everywhere? How does that work? Is there 971 01:06:56.079 --> 01:06:58.480 is there like an app for lot lizards? How does 972 01:06:58.519 --> 01:06:58.840 it work? 973 01:06:59.760 --> 01:07:00.920 I'll tell you how it works. 974 01:07:02.559 --> 01:07:04.719 And this isn't a joke, now I know, And that's 975 01:07:04.760 --> 01:07:05.519 why I'm asking. 976 01:07:05.719 --> 01:07:08.639 They think my response is a joke, but I'll tell 977 01:07:08.639 --> 01:07:10.440 you the same thing I tell everybody else. 978 01:07:10.960 --> 01:07:14.000 There was a lot of them around twenty five years. 979 01:07:13.800 --> 01:07:18.360 Ago, but no kid Magic Johnson screwed it all up. 980 01:07:18.679 --> 01:07:21.960 When the age thing came out. They just dried up 981 01:07:22.199 --> 01:07:23.480 like just like it does. 982 01:07:23.599 --> 01:07:25.960 So they're gone. Now, there's no there's really not much. 983 01:07:26.119 --> 01:07:28.519 There's really no such thing anymore for the most part. 984 01:07:29.280 --> 01:07:30.559 Well, no, that's not true. 985 01:07:31.079 --> 01:07:31.800 That's not true. 986 01:07:31.960 --> 01:07:33.360 Well you just said it dried up. 987 01:07:34.280 --> 01:07:36.360 It dried up by eighty five percent. 988 01:07:36.639 --> 01:07:39.079 Okay, that's what I wanted to know. Hey, Skillet, I 989 01:07:39.199 --> 01:07:43.400 appreciate your come. I hope, I hope. I thank you Shedding. 990 01:07:43.760 --> 01:07:46.480 I hope you have a really good time in Vegas. 991 01:07:46.559 --> 01:07:51.679 And I appreciate you listening to the show and spreading 992 01:07:51.800 --> 01:07:54.239 that nugget of knowledge you just did three oh three 993 01:07:54.320 --> 01:07:57.199 Martino one line open as soon as Skillet's gone three 994 01:07:57.239 --> 01:07:59.880 oh three seven one three eight two five five Todd, 995 01:08:00.079 --> 01:08:00.960 what's going on with you? 996 01:08:04.159 --> 01:08:04.199 Me? 997 01:08:04.920 --> 01:08:08.880 Yes, sir, Hey, I think you should have Skillet on 998 01:08:09.679 --> 01:08:12.599 more often. He's a hoot, man, He is a skill. 999 01:08:12.679 --> 01:08:13.400 It is a hoot. 1000 01:08:15.000 --> 01:08:16.960 But I want to give a shout out to Jeff 1001 01:08:17.359 --> 01:08:20.119 of Camera Transmission. He worked on my four fifty or 1002 01:08:20.239 --> 01:08:25.159 my three fifty. Oh wow, And dude, the it ships 1003 01:08:25.520 --> 01:08:27.760 like it came off the showroom floor. What was wrong 1004 01:08:27.840 --> 01:08:31.239 with And not only that, the sincros went out and 1005 01:08:31.359 --> 01:08:32.880 I think it had a second gear. 1006 01:08:33.079 --> 01:08:35.479 Is at a place I assume that's a diesel being 1007 01:08:35.520 --> 01:08:39.600 the three fifty right, Yeah, a diesel big mam behind. 1008 01:08:40.640 --> 01:08:43.840 Oh well, and it and it's lifted. So he had 1009 01:08:44.000 --> 01:08:46.399 his guys had a fun time working on it. 1010 01:08:47.479 --> 01:08:47.880 Why is that? 1011 01:08:48.560 --> 01:08:52.720 Jeff explain, It actually wasn't too much different than working 1012 01:08:52.760 --> 01:08:55.399 on other stuff. But yeah, just being bigger, you know, 1013 01:08:55.439 --> 01:08:57.640 and he's got large tires on their, so the lifts 1014 01:08:57.800 --> 01:08:58.520 a little bit lower. 1015 01:08:58.760 --> 01:09:00.439 Is it the lift you brought mine up on it? 1016 01:09:00.680 --> 01:09:01.239 Yep? Yep? 1017 01:09:01.399 --> 01:09:03.680 And you know, so when you're moving around underneath other 1018 01:09:03.680 --> 01:09:05.960 the lift is constantly getting in your way because the 1019 01:09:06.039 --> 01:09:07.600 truck's standing taller off the lift. 1020 01:09:07.720 --> 01:09:10.159 Oh my goodness, what's the biggest thing you can work 1021 01:09:10.239 --> 01:09:11.800 on there? Like a four fifty or that? 1022 01:09:11.920 --> 01:09:14.199 No way, No, we can accommodate up to about twenty 1023 01:09:14.239 --> 01:09:15.000 five thousand pounds. 1024 01:09:15.239 --> 01:09:15.560 Wow. 1025 01:09:16.239 --> 01:09:18.880 So how much did you end up spending, Todd? I mean, 1026 01:09:19.039 --> 01:09:21.039 was it a quick fix or a complete rebuild? 1027 01:09:22.239 --> 01:09:24.720 Well, Jeff said it could cost up to eight grand 1028 01:09:24.800 --> 01:09:26.840 and I thought, man, I'll be buying him a new 1029 01:09:26.920 --> 01:09:30.359 Ferrari with that. But he got it done for forty 1030 01:09:30.399 --> 01:09:33.239 two hundred and what And I appreciate hold on. 1031 01:09:33.359 --> 01:09:35.760 Hold on, I got to dive into that for people listening. 1032 01:09:35.840 --> 01:09:38.399 So Jeff, someone comes in. Where would you get the 1033 01:09:38.520 --> 01:09:41.720 eighty two hundred? Are you like? Well, worst scenario, it's 1034 01:09:41.800 --> 01:09:42.239 eighty two. 1035 01:09:42.600 --> 01:09:42.800 Yeah. 1036 01:09:43.199 --> 01:09:44.600 You know, if I had to actually go get a 1037 01:09:44.680 --> 01:09:46.560 replacement unit, because I'm not going to charge you more 1038 01:09:46.560 --> 01:09:48.399 than when I could buy a uniform, I got so 1039 01:09:48.640 --> 01:09:50.039 you we've got a ceiling that we're going to be 1040 01:09:50.079 --> 01:09:51.880 working with as long as I'm coming in. South of 1041 01:09:51.960 --> 01:09:53.359 that number. We built him a house, so. 1042 01:09:53.399 --> 01:09:55.720 That's almost half priced. So he was ready to drop 1043 01:09:55.800 --> 01:09:58.039 eighty two hundred and how much was it, Todd? 1044 01:09:59.439 --> 01:09:59.920 It was forty? 1045 01:10:00.840 --> 01:10:03.079 My god, man, A fantastic job. 1046 01:10:03.319 --> 01:10:05.439 You know how many shops and I'll say this, Kevin, 1047 01:10:05.479 --> 01:10:07.159 I know you would never do that. You know how 1048 01:10:07.199 --> 01:10:10.079 many shops give a oh that break job? You know, 1049 01:10:10.399 --> 01:10:15.119 just guessing could be between fifteen hundred and two thousand. 1050 01:10:15.439 --> 01:10:17.720 How many you're going to be at fifteen hundred. 1051 01:10:17.680 --> 01:10:19.920 No, but nobody a twenty two hund Jeff. 1052 01:10:19.960 --> 01:10:21.720 I got to give it to you, man. Sometimes I 1053 01:10:21.800 --> 01:10:24.199 got to remember how great you guys are. And I 1054 01:10:24.359 --> 01:10:26.479 know you do this, but hearing it from some guy 1055 01:10:26.560 --> 01:10:29.880 that just calls into the show is incredible. Todd, I 1056 01:10:30.000 --> 01:10:31.560 really appreciate that shout out. 1057 01:10:31.760 --> 01:10:34.560 I drove I drove from Cheyenne to come down there, 1058 01:10:35.039 --> 01:10:37.600 and he not only did that, but he changed out 1059 01:10:37.680 --> 01:10:40.880 my summer charge and my batteries for a winter charge. 1060 01:10:41.159 --> 01:10:42.600 And he did it for no cost. 1061 01:10:42.720 --> 01:10:44.279 What does that mean? I don't understand. 1062 01:10:44.399 --> 01:10:45.279 I don't understand you. 1063 01:10:45.880 --> 01:10:47.000 What do you mean swap out you? 1064 01:10:47.239 --> 01:10:51.359 My batteries died when I went to pick them up, 1065 01:10:51.600 --> 01:10:53.399 and he charged it overnight for me. 1066 01:10:53.640 --> 01:10:57.079 Oh charge the batteries. I get it, Hey, Todd, I 1067 01:10:57.199 --> 01:11:01.399 really do appreciate feedback last on all of our referral 1068 01:11:01.399 --> 01:11:03.960 list members. I'm not kidding. Referral lists dot com you 1069 01:11:04.000 --> 01:11:06.840 can find the greatest people like Sheridan Auto Tech and 1070 01:11:07.000 --> 01:11:09.119 Jeff Fix sitting next to me. Let's take a break. 1071 01:11:09.199 --> 01:11:11.880 We're gonna come back. We've got a driving behind a 1072 01:11:12.039 --> 01:11:16.239 dump truck question. Oh man, I hope a windshield's not broke. Richard. 1073 01:11:16.319 --> 01:11:19.680 I'm gonna come to you next, Richard, then John and Brett. 1074 01:11:19.720 --> 01:11:22.399 I promise I'll make this quick. But Suzanne, let's get 1075 01:11:22.439 --> 01:11:25.399 our expert on and I'll go to Richard after this 1076 01:11:25.600 --> 01:11:29.279 on that solar tax credit question and a lot more. 1077 01:11:30.199 --> 01:12:09.560 Hold tight, zero res denver, I tell you what you 1078 01:12:09.640 --> 01:12:13.039 want your carpets clean better? Than anything you have ever seen. 1079 01:12:13.119 --> 01:12:15.720 When they came out to do our carpets, we couldn't 1080 01:12:15.720 --> 01:12:18.079 believe what a great job these guys done. They use 1081 01:12:18.159 --> 01:12:21.520 this high alkaline that's super soft purified water, and by 1082 01:12:21.560 --> 01:12:25.239 the way, that's probably the best cleaning agent in the 1083 01:12:25.520 --> 01:12:27.800 entire world, or at least in nature. They call it 1084 01:12:28.000 --> 01:12:32.279 ZR water. But man, they use this three step processory 1085 01:12:32.399 --> 01:12:34.880 moves all the dirt, more dirt than the other guys 1086 01:12:34.920 --> 01:12:38.920 the competition. It gets rid of dust, dander, and it 1087 01:12:39.079 --> 01:12:42.800 doesn't leave any of that residue. That carpet is literally 1088 01:12:42.920 --> 01:12:46.119 clean in three or four days later. Guess what, zero 1089 01:12:46.319 --> 01:15:59.920 res I love this part. Welcome back to the show. 1090 01:16:00.000 --> 01:16:02.279 Three three seven, one, three eight, two five five. Join 1091 01:16:02.399 --> 01:16:04.520 us on YouTube. By the way, I've got an interesting 1092 01:16:04.640 --> 01:16:07.319 pull up. I've always been curious about this listen. I 1093 01:16:07.399 --> 01:16:09.680 know people have been listening to this show forever, and 1094 01:16:09.800 --> 01:16:13.119 I love helping people. I've learned from Martino over almost 1095 01:16:13.199 --> 01:16:15.560 thirty years, and I love doing the show when he's 1096 01:16:15.640 --> 01:16:17.920 not here. But I do it different. I do ask 1097 01:16:17.960 --> 01:16:21.760 about lot lizards. I do ask. That sounds crazy, I 1098 01:16:21.880 --> 01:16:24.359 know that, but I kind of like that aspect. That 1099 01:16:24.520 --> 01:16:27.079 does make me different. Than a lot of people. I 1100 01:16:27.359 --> 01:16:30.039 if you listen enough, I say exactly what's on my mind. 1101 01:16:30.439 --> 01:16:33.840 That's almost impossible to argue with. And I like that 1102 01:16:33.960 --> 01:16:38.199 about myself. Honestly. I pride myself in being very straightforward 1103 01:16:38.239 --> 01:16:41.239 and honest with people. But I do put up polls. 1104 01:16:41.279 --> 01:16:43.079 I said, you know, what do you think about that 1105 01:16:43.239 --> 01:16:46.159 when I put something like that, because I've had people say, oh, 1106 01:16:46.279 --> 01:16:48.319 that's no place for this show. But you know what, 1107 01:16:49.199 --> 01:16:53.079 things change over the years, man, I mean honestly, Tom 1108 01:16:53.199 --> 01:16:55.319 does even the show a lot different now than he 1109 01:16:55.479 --> 01:16:58.079 used to do. I mean really, so it's like, it 1110 01:16:58.199 --> 01:17:00.239 is what it is. And if you don't I don't 1111 01:17:00.359 --> 01:17:01.680 like it, well don't like it. 1112 01:17:02.119 --> 01:17:04.079 You're never wrong. So that's another thing. 1113 01:17:04.239 --> 01:17:06.039 Oh and the fact that I'm never wrong is good. 1114 01:17:06.199 --> 01:17:08.680 I'm kidding. Come on, three oh three seven, one, three eight, 1115 01:17:08.760 --> 01:17:10.800 two five five. You know, I do want to tell 1116 01:17:10.880 --> 01:17:14.479 you Frank Duran, the real estate man, someone actually emailed 1117 01:17:14.520 --> 01:17:16.520 me because I did a commercial for him a couple 1118 01:17:16.640 --> 01:17:21.600 breaks ago. Yes, he does sell that many homes. I 1119 01:17:21.760 --> 01:17:23.840 swear to God, you can go to MLS and pull 1120 01:17:23.960 --> 01:17:25.720 up the stats. I'm not sure how you do it. 1121 01:17:26.199 --> 01:17:29.600 And he sells more homes for more money, and listen 1122 01:17:29.640 --> 01:17:31.680 to this once again one month. I know it's hard 1123 01:17:31.720 --> 01:17:35.359 to believe. Then most realators in Colorado sell in over 1124 01:17:35.479 --> 01:17:38.359 a year's period. And like I said, for more money, 1125 01:17:38.680 --> 01:17:42.640 I wouldn't use anybody else in the Denver metro area period. 1126 01:17:42.880 --> 01:17:45.079 And he goes further than that. He goes north and 1127 01:17:45.159 --> 01:17:47.039 he goes to like Franktown where I am at in 1128 01:17:47.079 --> 01:17:49.399 Castle Rock. He doesn't go to the Springs. But I 1129 01:17:49.439 --> 01:17:52.520 wouldn't use any other realtor in this state or I'm sorry, 1130 01:17:52.560 --> 01:17:56.079 in that area than Frank Duran in Colorado Springs. I'd 1131 01:17:56.159 --> 01:17:59.159 use Stephanie Thomas for people up there. She's been a 1132 01:17:59.239 --> 01:18:01.159 friend of the family in a realtor for a long 1133 01:18:01.279 --> 01:18:04.760 long time and her husband great people, simply that, and 1134 01:18:04.840 --> 01:18:06.720 you can find them all at referral list dot com. 1135 01:18:07.239 --> 01:18:10.439 Now I digress, We're going to go to Richard because 1136 01:18:10.439 --> 01:18:12.640 we have our expert up. Hey, Richard, you had a 1137 01:18:12.720 --> 01:18:16.600 question on solar credit income tax questions. What is your question? 1138 01:18:16.840 --> 01:18:19.960 I have Brooke White with Red Rocks RS on a 1139 01:18:20.039 --> 01:18:22.359 referral list listening and then we'll bring her up. 1140 01:18:24.720 --> 01:18:25.680 I mark so. 1141 01:18:26.920 --> 01:18:30.119 Tax time and we're going through our taxes last year 1142 01:18:30.600 --> 01:18:34.840 we had we had solar installed in twenty three and 1143 01:18:35.119 --> 01:18:38.520 last year we took the thirty percent credit. 1144 01:18:38.960 --> 01:18:41.119 That we were owed. 1145 01:18:42.600 --> 01:18:47.800 For the total installations. But now it's the following year, 1146 01:18:48.079 --> 01:18:51.840 and I was under the assumption that you could take 1147 01:18:51.880 --> 01:18:57.319 another thousand off a year off your income tax. And 1148 01:18:57.479 --> 01:18:59.319 I was and I don't know how to do that. 1149 01:18:59.680 --> 01:19:02.479 I thought you could, you know what, just in general, 1150 01:19:02.640 --> 01:19:05.479 Hey Brook, thanks for coming on, by the way, But 1151 01:19:05.680 --> 01:19:08.039 let me ask you, how do the tax credit part, 1152 01:19:08.159 --> 01:19:10.960 not the grants, but the tax credits work. If I 1153 01:19:11.119 --> 01:19:14.279 have let's just take a round number of ten thousand 1154 01:19:14.359 --> 01:19:19.600 dollars in tax credits in two thousand. Say it doesn't 1155 01:19:19.640 --> 01:19:23.319 matter what year, twenty twenty four, But I can't use 1156 01:19:23.399 --> 01:19:26.720 all ten thousand because I don't I'm not paying enough taxes. 1157 01:19:27.079 --> 01:19:30.600 So say five thousand of it I couldn't use or 1158 01:19:30.720 --> 01:19:33.039 can I use it all in one year? Explain how 1159 01:19:33.079 --> 01:19:33.479 it works? 1160 01:19:34.720 --> 01:19:38.520 Yeah, So it's always based on your tax liability. Because 1161 01:19:38.640 --> 01:19:40.560 tax credits are great, but if you don't know the 1162 01:19:40.600 --> 01:19:43.319 government any money, they're just kind of fancy. IO used. 1163 01:19:43.880 --> 01:19:45.840 So that's a great point to bring up how much 1164 01:19:45.960 --> 01:19:48.960 you owed the government to figure this problem out. So 1165 01:19:49.279 --> 01:19:52.560 if the folks were able to recoup the entire value 1166 01:19:52.960 --> 01:19:55.680 in the first year for the tax credit, then there's 1167 01:19:55.720 --> 01:19:57.680 no more tax credits that they can take. It's all 1168 01:19:57.760 --> 01:20:01.399 done for residential No, Let's say in your example, they 1169 01:20:01.479 --> 01:20:03.960 have ten thousand in tax credits, they were only able 1170 01:20:04.039 --> 01:20:06.800 to use five the first year. They can roll over 1171 01:20:06.880 --> 01:20:09.439 that other five grand for up to twenty years. 1172 01:20:10.000 --> 01:20:11.920 Can they use it all at once or only a 1173 01:20:12.039 --> 01:20:13.199 certain amount per month? 1174 01:20:14.359 --> 01:20:16.000 I'm sure all of it as. 1175 01:20:15.920 --> 01:20:18.079 Soon as they have the tax liability to use it. 1176 01:20:18.239 --> 01:20:21.199 So if you owe that money instead of paying the government, 1177 01:20:21.399 --> 01:20:23.520 you can either stop paying taxes for that year or 1178 01:20:23.600 --> 01:20:25.760 you can get a big refund check, whichever you prefer. 1179 01:20:26.119 --> 01:20:28.800 So, So, Richard, how much how much were your tax 1180 01:20:28.880 --> 01:20:30.640 credits all together? Out of curiosity? 1181 01:20:32.399 --> 01:20:33.600 Just almost eight thousand. 1182 01:20:33.920 --> 01:20:36.119 So out of the eight thousand, how many did you 1183 01:20:36.399 --> 01:20:38.960 use the first year? They were available. 1184 01:20:40.079 --> 01:20:41.439 All of it, all of it. 1185 01:20:41.640 --> 01:20:44.640 So I guess I have no idea what your question is. 1186 01:20:45.680 --> 01:20:47.920 Yeah, so you don't have there's no like a thousand 1187 01:20:47.960 --> 01:20:50.520 dollars per year extra that you can do. If the 1188 01:20:50.680 --> 01:20:53.560 salesperson told you that they were incorrect, if you'd use 1189 01:20:53.600 --> 01:20:56.000 all eight grand, then that's that's all you get. Yeah, well, 1190 01:20:56.039 --> 01:20:58.359 the only things rollover is if you don't use the 1191 01:20:58.399 --> 01:21:01.279 full value or if they're a business of depreciation and 1192 01:21:01.399 --> 01:21:03.000 that's a rollover term. 1193 01:21:03.319 --> 01:21:03.479 Is it? 1194 01:21:03.720 --> 01:21:04.640 Is it for a business? 1195 01:21:04.760 --> 01:21:05.079 Richard? 1196 01:21:07.119 --> 01:21:08.560 No, but it's residentially. 1197 01:21:08.640 --> 01:21:10.760 So why do you why do you think? I'm very curious. 1198 01:21:10.840 --> 01:21:13.439 Why do you think you have more tax credits if 1199 01:21:13.479 --> 01:21:14.600 you used all of them? 1200 01:21:16.279 --> 01:21:18.920 So what I I think what's what's happened is is 1201 01:21:19.000 --> 01:21:23.640 I misunderstood how it worked. If you'd like you're saying 1202 01:21:24.119 --> 01:21:27.479 and your and you're expert there that if I didn't 1203 01:21:27.680 --> 01:21:30.760 use all of them, then I could roll them over 1204 01:21:30.920 --> 01:21:34.960 and use them in subsequential years afterwards twenty or you 1205 01:21:35.039 --> 01:21:38.199 can use it all at once. So I think I misunderstood. 1206 01:21:38.600 --> 01:21:39.640 Had I not used it. 1207 01:21:39.640 --> 01:21:44.279 All at once, then this year I could use part 1208 01:21:44.359 --> 01:21:46.159 a portion of it, and the next year up to 1209 01:21:46.279 --> 01:21:47.119 how many every years? 1210 01:21:47.399 --> 01:21:49.880 Yeah, you could, but that would be in my opinion, 1211 01:21:50.000 --> 01:21:52.000 I can't think of any reason you would ever do that. 1212 01:21:52.399 --> 01:21:54.720 You would want to use that credit the second yield 1213 01:21:54.800 --> 01:21:55.159 the money. 1214 01:21:55.359 --> 01:21:59.560 Yeah, oh, that's exactly what you answered my question. 1215 01:22:00.000 --> 01:22:03.600 I appreciate that, Richard. I'm glad you like the solar system. 1216 01:22:03.840 --> 01:22:05.760 Let me ask you this and Brookes hang on for 1217 01:22:05.800 --> 01:22:08.800 a minute. But Richard, in your particular case, how long 1218 01:22:08.880 --> 01:22:10.760 has the solar system been up and running? 1219 01:22:12.680 --> 01:22:16.760 We went online in twenty twenty four last year, January 1220 01:22:16.800 --> 01:22:17.560 of twenty twenty four. 1221 01:22:17.600 --> 01:22:19.479 Oh, I love it because that's like that's a full 1222 01:22:19.600 --> 01:22:23.479 year in all honesty. If you took your average electric 1223 01:22:23.600 --> 01:22:27.119 bill throughout that year, how much have you been saving 1224 01:22:27.239 --> 01:22:27.760 with solar? 1225 01:22:29.560 --> 01:22:32.680 So here's what is. We used to be on budget 1226 01:22:32.720 --> 01:22:35.720 billing and it was around two hundred and twenty five 1227 01:22:35.880 --> 01:22:40.680 a month. During last summer, our energy bill went down 1228 01:22:40.720 --> 01:22:41.920 to twenty dollars a month. 1229 01:22:42.279 --> 01:22:42.560 Wow. 1230 01:22:42.920 --> 01:22:45.199 Right now in the winter time where we don't have 1231 01:22:45.399 --> 01:22:48.039 that much sun, we're about one hundred and ten. 1232 01:22:48.680 --> 01:22:51.920 So that's incredible. Brooke, is that about norm for a 1233 01:22:52.000 --> 01:22:55.159 home solar system? I mean during the summer at twenty 1234 01:22:55.239 --> 01:22:56.640 bucks is unbelievable. 1235 01:22:57.960 --> 01:23:01.960 Yeah, it just depends. If I ask who's your utility company? 1236 01:23:02.000 --> 01:23:02.239 You have. 1237 01:23:04.760 --> 01:23:08.600 Xcel Excel, So I would recommend you. 1238 01:23:08.760 --> 01:23:11.479 Switch to do in continuous rollover because that can help 1239 01:23:11.560 --> 01:23:14.079 avoid some of your winter bills that you're experiencing right now. 1240 01:23:14.359 --> 01:23:17.279 So level that process if you need does it level 1241 01:23:17.359 --> 01:23:17.640 it out? 1242 01:23:18.720 --> 01:23:19.039 It does? 1243 01:23:19.159 --> 01:23:21.640 Yeah, So it takes the overproduction of the summer months 1244 01:23:21.760 --> 01:23:23.720 and it rolls it over to the winter months, so 1245 01:23:23.880 --> 01:23:28.439 it eliminates that electricville. Otherwise, every January he gets a 1246 01:23:28.479 --> 01:23:29.520 credit on his account for. 1247 01:23:29.680 --> 01:23:32.520 Wholesale value, so he's losing all of that money. 1248 01:23:32.720 --> 01:23:34.520 Can you switch him from retail the wholesale? 1249 01:23:34.680 --> 01:23:37.800 So that's crazy. So the billing they set them up 1250 01:23:37.840 --> 01:23:40.439 on and does Excel kind of do that on purpose, 1251 01:23:40.560 --> 01:23:42.960 So they're paying the wholesale amount. 1252 01:23:45.079 --> 01:23:45.800 XL give them the. 1253 01:23:45.840 --> 01:23:48.680 Option and it's very clear either A or B. Usually 1254 01:23:48.760 --> 01:23:51.199 the salesperson may not explain it the best way, So 1255 01:23:51.760 --> 01:23:53.640 I wouldn't fault Excel on that one. I would just 1256 01:23:53.720 --> 01:23:55.520 fault whoever was explaining. 1257 01:23:55.119 --> 01:23:56.000 The purchard to him. 1258 01:23:56.199 --> 01:23:58.479 Richard, you need to call Brook up. She can help 1259 01:23:58.520 --> 01:24:00.720 you through that. I mean, they don't charge anything for that, 1260 01:24:01.199 --> 01:24:04.159 but call her up and have her help you with that, 1261 01:24:04.359 --> 01:24:06.680 because it sounds like how much do you think that 1262 01:24:06.800 --> 01:24:09.600 would save them in a year's period, just giving the 1263 01:24:09.680 --> 01:24:12.239 small amount of info we've already got from him. 1264 01:24:13.439 --> 01:24:16.439 Well, for the winter months, I'm expecting about four months 1265 01:24:16.479 --> 01:24:17.920 out of the year that he's not going to produce 1266 01:24:17.920 --> 01:24:20.319 as much as he needs, So probably around four hundred 1267 01:24:20.319 --> 01:24:21.000 and forty dollars. 1268 01:24:21.159 --> 01:24:24.640 Think about that. Take Richard another four hundred bucks. Man, 1269 01:24:25.319 --> 01:24:27.439 I'm going to put you on hold. Richard in facta 1270 01:24:28.239 --> 01:24:30.800 Suzanne make sure they get each other's numbers, or however 1271 01:24:30.920 --> 01:24:33.359 Brook wants to do it. Hey, hey, Brooke, I wanted 1272 01:24:33.399 --> 01:24:37.359 to ask you something. Your average solar system. And I 1273 01:24:37.520 --> 01:24:40.760 know for the we always talk about your commercial stuff, 1274 01:24:40.840 --> 01:24:43.600 because my god, you can get people ninety five to 1275 01:24:43.680 --> 01:24:45.960 one hundred and twenty percent of their systems paid for 1276 01:24:46.359 --> 01:24:48.680 with the grants and the tax credits. I mean, it's 1277 01:24:48.680 --> 01:24:51.840 basically like a free system. But if we talk residential, 1278 01:24:51.920 --> 01:24:56.680 real quick, average house, I don't know, Highland's ranch somewhere 1279 01:24:56.720 --> 01:24:59.600 in Parker, average neighborhood. I don't know how else to 1280 01:24:59.640 --> 01:25:04.000 put it average. So that house, what does after tax 1281 01:25:04.079 --> 01:25:07.279 credits and everything, what does an actual you know, solar 1282 01:25:07.399 --> 01:25:10.600 system run? Not battery backups and generators and all that, 1283 01:25:11.119 --> 01:25:13.920 Just an average solar system that's going to cut that 1284 01:25:14.159 --> 01:25:17.119 utility down to what, like we just heard from Richard 1285 01:25:17.199 --> 01:25:19.560 through you guys, just give me a ballpark. I know 1286 01:25:19.920 --> 01:25:22.039 there's one hundred different ways to look at and put 1287 01:25:22.119 --> 01:25:23.000 give me an average. 1288 01:25:24.199 --> 01:25:27.439 Yeah, of course, So the average house in town. You're 1289 01:25:27.520 --> 01:25:30.520 looking at it being about seventeen grand out of pocket, 1290 01:25:30.640 --> 01:25:34.039 Oh my god. And then typically people finance that over 1291 01:25:34.119 --> 01:25:37.479 twenty five years, so they're financing payments a lot less. 1292 01:25:38.119 --> 01:25:41.479 And then how well, no, that's where I want to go. 1293 01:25:41.680 --> 01:25:44.880 So say it's financed, and what's an average payment on 1294 01:25:45.039 --> 01:25:47.680 something like that over twenty five years? What fifty bucks 1295 01:25:47.680 --> 01:25:48.039 a month? 1296 01:25:48.119 --> 01:25:48.520 What is it? 1297 01:25:49.880 --> 01:25:50.119 Yeah? 1298 01:25:50.319 --> 01:25:53.399 So with that system that's probably one hundred and fifty 1299 01:25:53.439 --> 01:25:54.880 dollars on average electric. 1300 01:25:55.199 --> 01:25:57.680 How much are you saving on your electric France? And 1301 01:25:57.800 --> 01:26:01.239 how much you saving on your electric exactly? 1302 01:26:01.359 --> 01:26:03.520 So it would totally eliminate the electric bill, so the 1303 01:26:03.560 --> 01:26:05.479 one fifty would go away. And then to pay for 1304 01:26:05.560 --> 01:26:07.319 the solar, you're probably paying around one hundred bucks a 1305 01:26:07.399 --> 01:26:08.840 month if you finance. 1306 01:26:09.279 --> 01:26:11.760 If you finance it, so I mean basically your electric 1307 01:26:11.880 --> 01:26:14.920 bill goes so you cash flow from day one under 1308 01:26:15.000 --> 01:26:16.119 those circumstances. 1309 01:26:17.159 --> 01:26:21.239 Yeah, yep, exactly. Sef you finance, there's almost no situations 1310 01:26:21.279 --> 01:26:23.479 where if you finance a project that you're out money. 1311 01:26:23.800 --> 01:26:26.640 All right, I appreciate it, Brooke, And you can always 1312 01:26:26.680 --> 01:26:29.880 find Brook and her gang, it her gang, like they're 1313 01:26:29.920 --> 01:26:33.079 gonna come out. Yeah, Like Venezuelan gang. No, I'm like 1314 01:26:33.800 --> 01:26:38.359 this like the skillet brook White Redrocksars dot com. These 1315 01:26:38.399 --> 01:26:41.079 are great people. You can find her and her people 1316 01:26:41.159 --> 01:26:44.079 on our referral list at referral lists dot com. And remember, 1317 01:26:44.159 --> 01:26:46.960 this is a solar company that just doesn't sell. These 1318 01:26:47.039 --> 01:26:49.359 guys do their own selling in house, they do their 1319 01:26:49.359 --> 01:26:53.640 own service in house, they do their own installation in house. 1320 01:26:53.720 --> 01:26:56.760 They run everything from top to bottom. And she's at 1321 01:26:56.800 --> 01:27:00.720 the Helm redrocksars dot com. Now listen, John Brett rand 1322 01:27:00.840 --> 01:27:03.800 one line open in a minute. Richard three O three 1323 01:27:03.960 --> 01:27:06.239 seven one three eight two five five. I want to 1324 01:27:06.279 --> 01:27:08.199 see what's going on with this dump truck. We have 1325 01:27:08.239 --> 01:27:14.199 an impressa WRX and a transmission maintenance question all coming up. 1326 01:28:45.560 --> 01:28:48.560 Joseph ALA's era. Listen. I hope you never need him. 1327 01:28:48.560 --> 01:28:52.039 He's a criminal defense attorney and this guy can do anything. 1328 01:28:52.079 --> 01:28:53.960 He can help you out with the dui. In fact, 1329 01:28:54.000 --> 01:28:56.720 stuff like that. He's actually got flat rate pricing and 1330 01:28:56.960 --> 01:28:59.920 you're crazy to go to a dui alone. You give 1331 01:29:00.199 --> 01:29:01.720 Joe a call. He's going to get you a better 1332 01:29:01.840 --> 01:29:04.039 deal no matter what. If you're guilty, and if you're 1333 01:29:04.079 --> 01:29:06.960 not guilty, he's going to get up there and get 1334 01:29:07.000 --> 01:29:08.600 in front of a jury and do what he needs 1335 01:29:08.680 --> 01:29:12.399 to do to get you off assault charges, domestic violence. 1336 01:29:12.479 --> 01:29:14.640 This guy handles it all and he's been doing it 1337 01:29:14.720 --> 01:29:17.840 for a long, long, long time. Put the phone number 1338 01:29:17.880 --> 01:29:20.720 in your phone, please, three oh three four nine sixty 1339 01:29:20.800 --> 01:29:23.199 two hundred. It's important. It's there. Three oh three forty 1340 01:29:23.359 --> 01:34:20.760 nine sixty two hundred. All right, three oh three seven 1341 01:34:20.840 --> 01:34:24.520 one three A two five five. Christie's got a question. 1342 01:34:24.720 --> 01:34:27.840 But before that, I'm going to go to John. You've 1343 01:34:27.840 --> 01:34:32.239 been holding the longest one line open three oh three Martino, Hey, John, 1344 01:34:32.279 --> 01:34:34.039 what's going on with this super. 1345 01:34:33.840 --> 01:34:39.279 Ru Well, I'd put a two point zero leader engine 1346 01:34:39.319 --> 01:34:42.840 in there, and I watched a couple of YouTube videos 1347 01:34:43.520 --> 01:34:46.560 to talk about changing the exhaust timing by one notch 1348 01:34:47.560 --> 01:34:50.800 and its claims to make it run with better torque, 1349 01:34:51.000 --> 01:34:56.439 and it's you know, I just feel like I must be. 1350 01:34:56.640 --> 01:34:59.720 I am like so out of this industry at this 1351 01:34:59.800 --> 01:35:02.319 point point, Guys, I got to ask you, what does 1352 01:35:02.399 --> 01:35:04.520 that mean exhaust timing? Help me to out there? 1353 01:35:04.520 --> 01:35:06.720 Well on the camp shaft where the timing bet goes 1354 01:35:06.760 --> 01:35:09.439 over the camp shaft instead of lining it up directly 1355 01:35:09.520 --> 01:35:11.640 on the marks, you got dead you move it one 1356 01:35:11.760 --> 01:35:12.800 mark advance. 1357 01:35:12.920 --> 01:35:15.439 Wouldn't that screw? Isn't that possible you screw up the 1358 01:35:15.520 --> 01:35:16.039 valves or not? 1359 01:35:16.319 --> 01:35:18.800 No, it's not enough to the clearance will be all right, 1360 01:35:18.880 --> 01:35:21.039 but you could have check engine lights and other things. 1361 01:35:21.159 --> 01:35:23.199 Because it's trying to adjust the timing. 1362 01:35:23.359 --> 01:35:25.439 So that's just one of the ways you take these 1363 01:35:25.560 --> 01:35:27.920 rice burners, if you will, and step it up down. 1364 01:35:27.880 --> 01:35:30.079 The valves will open just to tick late. So it's 1365 01:35:30.159 --> 01:35:33.279 just that extra little boost that will get it does work, 1366 01:35:33.439 --> 01:35:34.600 I don't know that it's worth. 1367 01:35:34.479 --> 01:35:36.439 It, John, what's your question on doing that? 1368 01:35:38.199 --> 01:35:40.840 I wondered if it actually works. You know, I don't 1369 01:35:40.880 --> 01:35:43.399 know that much about It's a dual overhead ham and 1370 01:35:43.479 --> 01:35:45.319 I'm just wondering if it actually works. Is the only 1371 01:35:45.359 --> 01:35:47.039 place I've seen it is on YouTube. 1372 01:35:47.880 --> 01:35:49.760 In theory it does, but I don't think you gained 1373 01:35:49.800 --> 01:35:52.800 that much. I really don't really know, just a little bits. 1374 01:35:52.800 --> 01:35:55.079 I mean, it's not that noticeable. You couldn't get in 1375 01:35:55.159 --> 01:35:56.800 a car say oh, I can tell this one has 1376 01:35:56.880 --> 01:35:57.760 the timing advance. 1377 01:35:57.920 --> 01:35:59.119 John, do you race that thing? 1378 01:36:00.159 --> 01:36:00.199 No? 1379 01:36:00.399 --> 01:36:02.960 No, No, it's just well why would you do it? 1380 01:36:03.000 --> 01:36:03.640 I'm just curious. 1381 01:36:04.560 --> 01:36:05.119 Underpowered? 1382 01:36:05.640 --> 01:36:08.800 Yeah, two has a little bit more power. Yeah, what 1383 01:36:09.079 --> 01:36:12.159 did these kids do? I say, kids twenty somethings, thirties whatever? 1384 01:36:12.439 --> 01:36:15.800 What do they do to those wrx's. I mean, what, 1385 01:36:16.079 --> 01:36:18.359 what's like the maximum you can do to get that 1386 01:36:18.520 --> 01:36:19.840 thing ready to really race? 1387 01:36:20.520 --> 01:36:23.399 Well, if the right one has got turbos and stuff 1388 01:36:23.439 --> 01:36:25.119 on it already, so you don't have to do a lot, 1389 01:36:25.319 --> 01:36:27.079 it's ready to go. It's ready to go. They put 1390 01:36:27.159 --> 01:36:31.399 cold air on there. All the silly bolt custom tuning, tuning, different. 1391 01:36:31.520 --> 01:36:32.920 Differrogramming, different chips. 1392 01:36:32.960 --> 01:36:36.479 What excuse me, what does tuning mean? I don't know 1393 01:36:36.680 --> 01:36:39.159 what that means. This is an nine plug into it? 1394 01:36:40.359 --> 01:36:41.239 So you program it. 1395 01:36:41.319 --> 01:36:43.720 Yeah, you program the PCM and the ECM to do 1396 01:36:43.920 --> 01:36:47.199 different shifts, different you know, stalls, all kinds of different 1397 01:36:47.239 --> 01:36:48.239 things for performance. 1398 01:36:48.479 --> 01:36:51.079 Isn't there can you go on like uh, I mean 1399 01:36:51.239 --> 01:36:54.000 really to do something on an O nine. Wouldn't you 1400 01:36:54.159 --> 01:36:56.760 just kind of google it? And someone probably makes something 1401 01:36:56.840 --> 01:36:59.279 that plugs into the ODB two that. 1402 01:36:59.479 --> 01:36:59.880 Don't do that? 1403 01:37:00.600 --> 01:37:01.119 No, don't you? 1404 01:37:01.600 --> 01:37:03.359 You know you should never plug anything in your just 1405 01:37:03.439 --> 01:37:06.920 like your insurance ones that I mean. There are actually 1406 01:37:07.000 --> 01:37:11.760 tsb's almost every manufacturer has tsb's about codes coming in 1407 01:37:11.880 --> 01:37:13.880 because you're plugging stuff in. There is data is not 1408 01:37:13.920 --> 01:37:14.560 supposed to see. 1409 01:37:14.720 --> 01:37:16.520 So then what do you mean by tuning? You bring 1410 01:37:16.600 --> 01:37:18.199 it to a shop that literally. 1411 01:37:19.760 --> 01:37:21.000 You do it on a dino to do it? 1412 01:37:21.079 --> 01:37:23.439 Who you guys know that does that? Anybody in town? 1413 01:37:24.159 --> 01:37:27.039 I've known of people that I don't nobody that I've 1414 01:37:27.119 --> 01:37:27.439 worked with. 1415 01:37:27.760 --> 01:37:32.039 Okay, So John, basically, it's it's computer programming. There's nothing 1416 01:37:32.119 --> 01:37:34.319 more to it than that, which I think would be 1417 01:37:34.399 --> 01:37:37.239 better than moving your timing. That just makes me nervous. 1418 01:37:37.600 --> 01:37:39.439 And the two leader, I mean, you're kind of stuck 1419 01:37:39.520 --> 01:37:42.279 with what you got. There's just it's not a performance dog. 1420 01:37:42.920 --> 01:37:44.880 It's not a dog, but it's it's it is what 1421 01:37:45.039 --> 01:37:46.600 it is, and you can't make it more. 1422 01:37:46.880 --> 01:37:49.479 Yeah, you know you got to anything else? John? 1423 01:37:50.479 --> 01:37:56.199 Uh, there was I had it checked on the camposition. 1424 01:37:56.439 --> 01:37:59.600 Well that's no, I guess that would be. I think 1425 01:37:59.640 --> 01:38:00.720 I'm just to leave with what it is. 1426 01:38:00.920 --> 01:38:03.600 So that's probably the best, All right, John, I appreciate 1427 01:38:03.680 --> 01:38:05.479 the call. Three oh three seven one three eight two 1428 01:38:05.560 --> 01:38:09.159 five five one line open Rand real quick, what is 1429 01:38:09.279 --> 01:38:11.319 your question? Then we're gonna go to bring and come 1430 01:38:11.399 --> 01:38:13.960 back to you. And then Christy you hold tight brand. 1431 01:38:14.920 --> 01:38:17.119 Yeah, of course, my friend and mine took their car 1432 01:38:17.239 --> 01:38:21.239 into a fast food place to get a transmission fluid 1433 01:38:21.640 --> 01:38:25.600 service done. Yep, they were quoted two hundred dollars. She 1434 01:38:25.760 --> 01:38:28.520 took it in and they said it was a CVET, 1435 01:38:29.319 --> 01:38:31.039 so it would be another one hundred dollars. 1436 01:38:31.159 --> 01:38:33.239 Okay, hold on, hold on, let me have Jeff think 1437 01:38:33.239 --> 01:38:35.399 about that. Three oh three seven one three eight two 1438 01:38:35.479 --> 01:38:37.920 five five. We're gonna have a line open. I want 1439 01:38:37.960 --> 01:38:40.199 to hear from you. You've been ripped off taking advantage 1440 01:38:40.239 --> 01:39:35.199 of everybody. Hold tight. Seven hundred and ninety five bucks. 1441 01:39:35.239 --> 01:39:37.439 You get two guys out to your house, they will 1442 01:39:37.520 --> 01:39:39.439 paint anything you want. They're going to do all their 1443 01:39:39.439 --> 01:39:42.640 prep to painting two guys eight hours. You have to 1444 01:39:42.760 --> 01:39:46.880 call today. Seven hundred and ninety five bucks with Genesis 1445 01:39:46.960 --> 01:39:49.880 Total Exteriors Mark was on this morning. That's a special 1446 01:39:49.960 --> 01:39:53.960 they're doing for Valentine's Day. Usually that's over twelve hundred dollars. 1447 01:39:54.359 --> 01:39:59.279 Two painters all day, all day to paint your house inside. 1448 01:39:59.479 --> 01:40:01.560 I wouldn't do do it on the outside with this special, 1449 01:40:01.600 --> 01:40:04.119 but on the inside you've been putting it off. Check 1450 01:40:04.159 --> 01:40:07.079 them out three O three six seven nine eighty five 1451 01:40:07.159 --> 01:44:42.920 oh nine or Genesistotalexteriors dot com, Denverregion dot com. Because 1452 01:44:42.960 --> 01:44:45.119 of them, I have lost twenty five pounds actually a 1453 01:44:45.199 --> 01:44:50.199 little more now in about six weeks. It's absolutely incredible. 1454 01:44:50.399 --> 01:44:52.319 And that was just a little music food for your thought. 1455 01:44:52.560 --> 01:44:55.000 But check it out if you if you want to 1456 01:44:55.359 --> 01:44:57.560 gain I was gonna say gain weight. If you want 1457 01:44:57.600 --> 01:44:59.479 to lose weight, lose it fast, and I'll tell you 1458 01:44:59.560 --> 01:45:02.680 the secret. It to Denver Region. It makes you feel fuller. 1459 01:45:02.680 --> 01:45:05.600 And we're talking about g lp ones, the new diet drugs. 1460 01:45:06.520 --> 01:45:09.119 But I'll tell you the main reason it works. You 1461 01:45:09.239 --> 01:45:11.720 quit thinking about food. The food noise is gone. For 1462 01:45:11.800 --> 01:45:14.159 under three hundred bucks a month with Denver Regen, you're 1463 01:45:14.199 --> 01:45:17.279 not going to go better. Denverregion dot com, Denver Regen 1464 01:45:17.399 --> 01:45:23.560 dot com. All right, three O three seven one three 1465 01:45:23.600 --> 01:45:27.000 eight two five five three oh three Martino, you have 1466 01:45:27.039 --> 01:45:28.760 any questions we want to hear from you, I'll let 1467 01:45:28.800 --> 01:45:32.600 you know when a line's open. So Rand, you were 1468 01:45:32.640 --> 01:45:37.359 asking about your transmission maintenance. You have a what is 1469 01:45:37.439 --> 01:45:43.640 it a CVT C TV c TV. I got you backwards. 1470 01:45:44.319 --> 01:45:46.720 So he went he went to one of these quick places. 1471 01:45:46.760 --> 01:45:48.880 I don't know if it was Jiffy lube. What was it, Rand, 1472 01:45:48.920 --> 01:45:52.039 who was it? Where was it? So Jiffy lube and 1473 01:45:52.159 --> 01:45:54.439 he's saying the advertised two hundred bucks you get there, 1474 01:45:54.960 --> 01:45:57.479 and for a fluid was it a fluid flush or 1475 01:45:57.520 --> 01:45:58.960 a service? What did they call it? 1476 01:46:00.119 --> 01:46:01.039 Change the fluid out? 1477 01:46:01.319 --> 01:46:04.159 So to change the fluid out. So two questions, Jeff one, 1478 01:46:05.159 --> 01:46:07.039 I don't know if you know what Jiffy loop does 1479 01:46:07.199 --> 01:46:09.800 or not, but what would why would it be one 1480 01:46:09.880 --> 01:46:12.760 hundred dollars more when you got there? Because it's a CV. 1481 01:46:12.720 --> 01:46:16.239 Two that's easy. That's the fluid. The fluid is significantly 1482 01:46:16.319 --> 01:46:17.000 more expensive. 1483 01:46:17.239 --> 01:46:20.960 Oh wow, it's almost like a diesel oil change. The 1484 01:46:21.279 --> 01:46:22.199 oil costs more. 1485 01:46:22.359 --> 01:46:24.159 The oil costs more in a diesel. Yeah, and you 1486 01:46:24.479 --> 01:46:26.600 also use much more of it. Now you're not using 1487 01:46:26.720 --> 01:46:29.000 more of it of the CVT fluid as you would 1488 01:46:29.039 --> 01:46:32.279 conventional transmission. But you know you're talking some of these 1489 01:46:32.319 --> 01:46:33.520 are thirty six dollars a court. 1490 01:46:33.640 --> 01:46:36.560 Now, let me go, let me let me bring this around. Then, promise, Rand, 1491 01:46:36.600 --> 01:46:39.640 I'll let you ask whatever questions you have when you 1492 01:46:39.840 --> 01:46:47.000 do a transmission service on something like twenty ten Nissan Versa. 1493 01:46:47.119 --> 01:46:50.840 That's what this guy asked. Do you just drain the 1494 01:46:50.960 --> 01:46:53.680 fluid and redo it. Do you actually drop the pan 1495 01:46:53.800 --> 01:46:55.800 and the filter? Do you do a flush? 1496 01:46:55.880 --> 01:46:56.319 What do you do? 1497 01:46:56.439 --> 01:46:58.720 Do we drop the pan and change the filter. So 1498 01:46:58.840 --> 01:47:01.479 we definitely want to sure what debrieze going on in there. 1499 01:47:02.399 --> 01:47:07.000 The uh excuse me, micron rating of the filter changes 1500 01:47:07.039 --> 01:47:08.439 over time, and we want to you know. 1501 01:47:08.960 --> 01:47:12.640 Protect that particular Yeah. Now, a place like Jeffy Lube, 1502 01:47:12.640 --> 01:47:14.439 though there's no way they're dropping a pan. 1503 01:47:14.600 --> 01:47:15.279 Likelihood is not. 1504 01:47:15.520 --> 01:47:15.560 No. 1505 01:47:15.720 --> 01:47:18.640 I'm actually surprised. Usually a vehicle that age, and I'm 1506 01:47:18.640 --> 01:47:21.640 assuming you have significant mileage on it, usually they won't 1507 01:47:21.720 --> 01:47:22.000 touch it. 1508 01:47:24.920 --> 01:47:26.720 Hey, Rand, I mean how many miles do you have 1509 01:47:26.840 --> 01:47:27.000 on it? 1510 01:47:28.000 --> 01:47:32.720 Well, miss, it doesn't have a CVT, it's a force 1511 01:47:32.760 --> 01:47:33.520 to be automatic. 1512 01:47:34.560 --> 01:47:37.760 You were right there on the CUSP. Yeah, so I 1513 01:47:37.800 --> 01:47:39.920 don't know why they wouldn't honor their original price. 1514 01:47:40.039 --> 01:47:42.159 Yeah, that's crazy. So they're just simply wrong. 1515 01:47:43.319 --> 01:47:46.720 Yeah, well, either that or trying to scan me. But 1516 01:47:48.159 --> 01:47:49.880 I guess my other question would be, is there a 1517 01:47:49.960 --> 01:47:52.159 place up in North Glinn that you would recommend I 1518 01:47:52.199 --> 01:47:52.800 could take it to? 1519 01:47:54.079 --> 01:47:56.319 How much do you just, Jeff had a curiosity, how 1520 01:47:56.399 --> 01:47:59.920 much would a typical service be on that vehicle? Twelve 1521 01:48:00.239 --> 01:48:03.000 be three hundred and twelve dollars and ninety eight cents. 1522 01:48:03.079 --> 01:48:03.199 Yep. 1523 01:48:03.760 --> 01:48:05.239 So I don't know if you're going to find a 1524 01:48:05.319 --> 01:48:07.720 place that's going to do it any less. Rand I mean, 1525 01:48:07.800 --> 01:48:10.720 I realize they're advertising it, and I realize it. To me, 1526 01:48:10.840 --> 01:48:13.920 it sounds like false advertising, and especially if they're telling 1527 01:48:13.960 --> 01:48:17.239 you it's a CVT. But that price does not seem 1528 01:48:17.439 --> 01:48:20.039 in line for that vehicle. So I don't know who's 1529 01:48:20.079 --> 01:48:21.680 going to do it in your neck of the woods 1530 01:48:21.800 --> 01:48:25.760 for a couple hundred bucks. I mean, any ideas, Guys, Well, 1531 01:48:25.880 --> 01:48:26.399 it doesn't have. 1532 01:48:26.479 --> 01:48:28.640 To necessarily be a couple hundred bucks, but you know 1533 01:48:29.560 --> 01:48:32.079 somebody that I could trust that would know the difference 1534 01:48:32.199 --> 01:48:33.840 to him automatically. 1535 01:48:34.239 --> 01:48:36.960 That's a damn that's a damn good point. Hey, Suzanne, 1536 01:48:37.000 --> 01:48:38.239 where's Tom ad up there? 1537 01:48:39.520 --> 01:48:39.640 Uh? 1538 01:48:39.800 --> 01:48:42.560 Hands On Auto Tech is in Longmont. 1539 01:48:42.760 --> 01:48:44.119 How far is Longmont from you? 1540 01:48:45.079 --> 01:48:45.960 Twenty two miles? 1541 01:48:46.319 --> 01:48:48.399 That might not be a bad I'm telling you. Hands 1542 01:48:48.439 --> 01:48:50.920 On has been on a referral list forever. He is 1543 01:48:51.039 --> 01:48:54.479 a solid guy, man, I mean super solid, and he's 1544 01:48:54.560 --> 01:48:58.000 got great technicians and his pricing is great too. Man. 1545 01:48:58.039 --> 01:49:00.279 I don't think I've ever got one complaint on the guy, 1546 01:49:00.520 --> 01:49:03.800 and we've known Tom forever man, great guy, hands on. 1547 01:49:05.079 --> 01:49:07.560 Okay, well, I will give him a call that. 1548 01:49:07.760 --> 01:49:10.119 I appreciate it. Three oh three seven one three eight 1549 01:49:10.159 --> 01:49:12.199 two five five. Look, we got a break coming up. 1550 01:49:12.920 --> 01:49:14.840 We've got a lot cooking today. We are gonna have 1551 01:49:14.880 --> 01:49:17.359 two lines open. You've been ripped off taking advantage of 1552 01:49:17.640 --> 01:49:19.119 And I want to give this number out for a 1553 01:49:19.159 --> 01:49:21.119 few reasons. One it works on and off the air. 1554 01:49:21.439 --> 01:49:24.000 Three zero three Martino. When you call during the show, 1555 01:49:24.239 --> 01:49:25.720 you can come on the air and we can help 1556 01:49:25.760 --> 01:49:28.439 you here. If you call after the show or before 1557 01:49:28.520 --> 01:49:31.319 the show, we can actually either take the call, which 1558 01:49:31.359 --> 01:49:33.600 we do sometimes, we'll talk to you off air, and 1559 01:49:33.680 --> 01:49:35.199 then if you need to come back on the air, 1560 01:49:35.279 --> 01:49:38.000 we'll schedule you or leave a message. And if you 1561 01:49:38.079 --> 01:49:41.159 leave a message, Suzanne myself, Tom, someone's going to reach 1562 01:49:41.239 --> 01:49:43.319 back out to you and we'll get you lined up 1563 01:49:43.399 --> 01:49:46.920 to help solve your problems. Three zero three Martino. Three 1564 01:49:47.000 --> 01:49:50.760 oho three Martino. And don't forget help at troubleshooter dot com. 1565 01:49:51.159 --> 01:49:53.840 That email works all the time. So we're going to 1566 01:49:53.920 --> 01:49:56.560 talk about a lot of stuff coming up. Remember car 1567 01:49:56.720 --> 01:49:59.079 day is today, guys, let me ask you one thing 1568 01:49:59.119 --> 01:50:02.680 because we got a few seconds. We just talked about CVT. 1569 01:50:03.119 --> 01:50:05.399 The bottom line is, Jeff, you don't like them. Would 1570 01:50:05.439 --> 01:50:06.199 you say that's right? 1571 01:50:06.199 --> 01:50:07.800 I don't know that. I would say I don't like them. 1572 01:50:07.800 --> 01:50:09.880 I don't think they're making them durable enough yet. I mean, 1573 01:50:09.920 --> 01:50:11.640 the technology is there to do it, and it's just 1574 01:50:11.720 --> 01:50:12.159 not happening. 1575 01:50:12.279 --> 01:50:15.239 It's just they fail quicker than other transmissions. 1576 01:50:15.279 --> 01:50:17.000 Yeah, and they're generally catastrophic when they do. 1577 01:50:17.199 --> 01:50:19.720 How about clutches these days? If you do buy a 1578 01:50:19.840 --> 01:50:22.600 new car, I don't even know which one you can buy, Jeep, 1579 01:50:22.800 --> 01:50:25.239 a standard of Jeap. I mean, are they one hundred 1580 01:50:25.279 --> 01:50:27.399 thousand miles now in a clutch? I know it depends 1581 01:50:27.439 --> 01:50:29.800 on driving, but is it better now than it was 1582 01:50:29.880 --> 01:50:34.279 twenty years ago? Same thing? All right, folks, everybody hold tight. 1583 01:50:34.439 --> 01:50:37.520 Three zero three Martino, two lines open. We're going to 1584 01:50:37.600 --> 01:50:41.479 go to Christy next. I promise Christy breaking an apartment lease. 1585 01:50:41.520 --> 01:50:43.399 If we got to get our attorney on to help 1586 01:50:43.439 --> 01:50:46.800 as well, we'll do it. You're listening to the Troubleshooter show. 1587 01:55:59.800 --> 01:57:47.520 Yeah, ripped off the bad news. 1588 01:57:48.159 --> 01:57:53.960 If you need advice so you don't have the loot. 1589 01:57:52.439 --> 01:57:56.439 Come running just as fast as you can so Shoot 1590 01:57:56.600 --> 01:58:01.119 is gonna help with coming Mantis. 1591 01:58:00.319 --> 01:58:04.359 Is the Troubleshooter Show now, Tom Martinez. 1592 01:58:03.920 --> 01:58:06.840 Welcome, Welcome to the only show if it's kind. We're 1593 01:58:06.840 --> 01:58:11.800 here to solve problems, answer questions, take complaints, attempt to 1594 01:58:11.920 --> 01:58:14.600 entertain you. Hopefully enjoy the show. Hopefully you learn a 1595 01:58:14.680 --> 01:58:18.439 lot from the show. Hopefully we make you laugh. Hopefully 1596 01:58:18.520 --> 01:58:20.520 we make you cry. Now I'm getting a little too 1597 01:58:20.720 --> 01:58:21.920 that's getting a little too deep. 1598 01:58:22.000 --> 01:58:22.119 Right. 1599 01:58:22.479 --> 01:58:24.079 Here's what we do, and we do it better than 1600 01:58:24.119 --> 01:58:27.039 any other show out there. We solve your problems, answer 1601 01:58:27.039 --> 01:58:30.199 your question, stay complaints. You've been ripped off by a contractor, 1602 01:58:30.239 --> 01:58:32.359 you got a bad landlord, you got a problem. We 1603 01:58:32.439 --> 01:58:34.520 can help you recoup money. But on top of that, 1604 01:58:35.039 --> 01:58:38.079 if there's no help getting the money back because they're broken, 1605 01:58:38.159 --> 01:58:40.720 they're just a deadbeat. Here's what we can do. We 1606 01:58:40.800 --> 01:58:44.159 can at least give you a pedestal to stand on 1607 01:58:44.640 --> 01:58:47.800 and tell your story and warn other people about the 1608 01:58:47.880 --> 01:58:50.000 bad guys out there. In fact, if you go to 1609 01:58:50.159 --> 01:58:53.199 sleeese Brigade dot com you can see the worst of 1610 01:58:53.279 --> 01:58:57.239 the worst. I got an email the other day, Suzanne. 1611 01:58:57.239 --> 01:58:59.920 I hope I didn't delete it. I got an email 1612 01:59:00.119 --> 01:59:02.800 from Slees Brigade. I'm sorry, I just oh yeah, that 1613 01:59:02.960 --> 01:59:05.920 was a good story. I'm gonna limit. I want people 1614 01:59:06.000 --> 01:59:08.319 to understand I sent that to you, Mark, I know, 1615 01:59:08.520 --> 01:59:11.159 hold on, I just found it. Listen to this. This 1616 01:59:11.399 --> 01:59:15.000 is incredible. I want to show you how powerful Sleezbrigade 1617 01:59:15.039 --> 01:59:17.560 dot com is and Sleas Brigade are the worst of 1618 01:59:17.600 --> 01:59:20.239 the worst people. So we have referral lists dot com 1619 01:59:20.319 --> 01:59:22.119 which are the best of the best. In fact, in 1620 01:59:22.239 --> 01:59:24.800 studio with me a couple of them. We have Kevin 1621 01:59:24.880 --> 01:59:27.720 Culkins shared in Auto Tech. He's been on a referral 1622 01:59:27.800 --> 01:59:30.039 list for what, Kevin fifteen, I mean long time. 1623 01:59:30.119 --> 01:59:32.199 Yeah, it's just getting yeah. 1624 01:59:32.199 --> 01:59:35.079 And then Jeff vic you've been on for since you've 1625 01:59:35.119 --> 01:59:39.039 owned Kimera Transmission. Yeah, since two thousand and eight, so 1626 01:59:39.119 --> 01:59:41.720 I mean, oh my god, you had seventeen years or whatever. 1627 01:59:41.760 --> 01:59:44.760 It is three oh three seven to one, three h 1628 01:59:44.800 --> 01:59:46.960 two five fives at number by the way, two lines open. 1629 01:59:47.039 --> 01:59:49.920 But referral list dot com is a good guys. Sleees 1630 01:59:50.000 --> 01:59:52.319 Brigade are the people that are bad, like Don Eiley 1631 01:59:52.399 --> 01:59:55.279 that stole you know, over ten million dollars from small 1632 01:59:55.319 --> 01:59:58.399 businesses in Colorado. He's doing time in the Federal pen 1633 01:59:58.680 --> 02:00:01.279 although I had people will email me more than one 1634 02:00:01.359 --> 02:00:03.760 saying he's dead. So I don't know if he died 1635 02:00:03.840 --> 02:00:08.159 from natural causes or if like I don't know, I 1636 02:00:08.239 --> 02:00:11.000 don't know if he committed suicide. I know nothing about it, 1637 02:00:11.319 --> 02:00:12.960 and I don't even know if he's dead. But I 1638 02:00:13.079 --> 02:00:15.880 got more than one email. But here's how powerful, and 1639 02:00:16.000 --> 02:00:18.960 this is a great this is just great. Sleasburgade is. 1640 02:00:19.640 --> 02:00:23.760 I'm emailing about David Anders. Just came in February thirteenth. 1641 02:00:23.880 --> 02:00:27.479 Came in yesterday at twelve o eight pm. I'm emailing 1642 02:00:27.560 --> 02:00:31.159 about David Anders. I wanted to thank you for posting 1643 02:00:31.239 --> 02:00:34.079 on your Sleaves Brigade site about him. I'm a flooring 1644 02:00:34.279 --> 02:00:39.960 contractor in Wilmington, North Carolina, where David Anders is now living. 1645 02:00:40.319 --> 02:00:43.399 He approached me in a colleague looking for work and 1646 02:00:43.520 --> 02:00:46.439 currently we're swamped with work, so we put him to 1647 02:00:46.600 --> 02:00:49.800 work on a job where he has helped me personally. 1648 02:00:50.399 --> 02:00:53.479 The entire day. My colleague and I could not shake 1649 02:00:53.840 --> 02:00:56.880 this bad feeling about him, so at the end of 1650 02:00:56.920 --> 02:00:59.560 the day we decided to look him up on the internet. 1651 02:01:00.079 --> 02:01:03.479 He told us he moved here recently from Colorado, so 1652 02:01:03.680 --> 02:01:09.279 we searched David Anders, Colorado contractor, and we found your 1653 02:01:09.479 --> 02:01:13.000 article with the photo of them. To confirm his identity, 1654 02:01:13.399 --> 02:01:15.520 we told him we could no longer use them. The 1655 02:01:15.600 --> 02:01:18.159 next day, grab your stuff, and you need to go. 1656 02:01:18.520 --> 02:01:22.199 We didn't give a reason because we were afraid he 1657 02:01:22.399 --> 02:01:26.640 might freak out on us. He seems quite unhinged. I'd 1658 02:01:26.880 --> 02:01:30.319 like to thank you for Sleasbrigade dot com. This guy 1659 02:01:30.399 --> 02:01:35.479 could have taken advantage of us or our customers. Unbelievable, 1660 02:01:35.720 --> 02:01:38.079 and we get emails like that all the time from 1661 02:01:38.119 --> 02:01:41.640 all around the country. This is nothing in particular, but 1662 02:01:41.760 --> 02:01:44.439 I really wanted to explain a little bit about Sleas 1663 02:01:44.479 --> 02:01:47.880 Brigade and why we out people that are bad. It's 1664 02:01:47.960 --> 02:01:50.960 not just I hate the fact they screwge you, meaning 1665 02:01:51.039 --> 02:01:54.119 the person calling for help. But if we can stop them, 1666 02:01:54.439 --> 02:01:57.520 if we can all get together and stop the bad guys, 1667 02:01:57.840 --> 02:02:00.279 it just makes for a better place, a better way world, 1668 02:02:00.640 --> 02:02:04.159 and that's hard to argue. Three h three Martino. Now, Christy, 1669 02:02:04.479 --> 02:02:06.600 what is going on with this apartment lease? 1670 02:02:08.840 --> 02:02:12.079 Either my son up buying a shirt out he closes 1671 02:02:12.159 --> 02:02:15.680 on March third. His lease expires the end of July. 1672 02:02:17.439 --> 02:02:17.880 Can you hear me? 1673 02:02:17.960 --> 02:02:18.199 Okay? 1674 02:02:18.359 --> 02:02:20.079 I can hear you. It's a little rough, but I 1675 02:02:20.159 --> 02:02:20.600 can hear you. 1676 02:02:21.880 --> 02:02:22.199 Okay. 1677 02:02:22.520 --> 02:02:25.239 So lease expires in the July. The terms and his 1678 02:02:25.439 --> 02:02:27.560 lease say that he has to pay if he breaks 1679 02:02:27.600 --> 02:02:30.720 his lease. He has to pay two months rent, plus 1680 02:02:30.800 --> 02:02:34.880 he's liable for the rent until the lease expires unless 1681 02:02:35.159 --> 02:02:40.479 the apartment complex rents it. So my question is should 1682 02:02:40.840 --> 02:02:45.359 he just sit on it and pay the rent and 1683 02:02:45.560 --> 02:02:48.199 not technically break his lease even though he's going to 1684 02:02:48.279 --> 02:02:50.960 move out in the March, or should he try to 1685 02:02:51.039 --> 02:02:55.600 negotiate with the you know, apartment complex to say, okay, 1686 02:02:55.640 --> 02:02:56.960 i'll give you three months. 1687 02:02:56.840 --> 02:02:59.640 Rent, but now let me out what a couple things here? 1688 02:02:59.720 --> 02:03:03.439 What is he going to move out? Or I should 1689 02:03:03.520 --> 02:03:05.880 say it, hold on, hold on, I'm going to rephrase that, Christy. 1690 02:03:06.079 --> 02:03:07.760 What day is he going to move into the house. 1691 02:03:09.680 --> 02:03:12.640 Well, he closes March third, so he can move whenever 1692 02:03:12.720 --> 02:03:15.199 he wants. But he figured he would give himself the 1693 02:03:15.279 --> 02:03:17.359 month of March to get the house ready and that 1694 02:03:17.479 --> 02:03:20.239 he would put in his notice on the apartment March 1695 02:03:20.359 --> 02:03:21.920 first to move out the end of March. 1696 02:03:22.239 --> 02:03:25.239 I think that's that that is the That's exactly how 1697 02:03:25.319 --> 02:03:28.199 I do it. I wouldn't even he's going to go 1698 02:03:28.319 --> 02:03:31.600 through the end of the lease as a bottom line, Well, 1699 02:03:31.640 --> 02:03:35.920 no July. Oh my god, I thought it ended in March. 1700 02:03:36.039 --> 02:03:40.159 I got that wrong, so I would put in so 1701 02:03:40.319 --> 02:03:44.279 they want two months, but they want that apartment empty 1702 02:03:44.439 --> 02:03:48.920 for those two months. Boy, and he's still got to 1703 02:03:49.000 --> 02:03:51.159 live there through basically the end of the mark. 1704 02:03:51.439 --> 02:03:53.239 To go talk to him, though, I mean, just work 1705 02:03:53.319 --> 02:03:56.720 it out. Well, I legally they don't have to do anything. 1706 02:03:56.920 --> 02:03:59.239 No, they don't have to do anything, but most of 1707 02:03:59.359 --> 02:04:03.039 them pretty much stick to that lease. The only thing 1708 02:04:03.119 --> 02:04:06.880 that I find weird is if they rented it out 1709 02:04:07.039 --> 02:04:09.279 within a month, why they would charge them for that 1710 02:04:09.439 --> 02:04:11.560 second month. But that's kind of what's in there. You 1711 02:04:11.640 --> 02:04:13.760 know what I would like to ask Brad O'Brien that 1712 02:04:13.920 --> 02:04:16.520 because we talk about that a lot. And here's where 1713 02:04:16.520 --> 02:04:18.399 I'm going with this, Christy. We're going to get one 1714 02:04:18.399 --> 02:04:21.680 of our real estate attorneys on. But you know, if you, 1715 02:04:22.399 --> 02:04:24.840 let's say you're only there, you sign a one year 1716 02:04:24.960 --> 02:04:27.840 lease and all of a sudden, you know, someone falls 1717 02:04:27.880 --> 02:04:29.920 ill across the country and you got to go take 1718 02:04:30.000 --> 02:04:32.079 care of your parents or something, and you sign a 1719 02:04:32.159 --> 02:04:34.520 one year lease and it doesn't matter. You got to go, 1720 02:04:34.720 --> 02:04:37.640 you're breaking the lease. You signed it. Everybody agrees on those. 1721 02:04:38.079 --> 02:04:41.760 But you take off and they rent it out within 1722 02:04:42.000 --> 02:04:45.640 thirty days or so, they're only out X amount of money. 1723 02:04:45.920 --> 02:04:48.000 I don't think they could charge you for the rest 1724 02:04:48.079 --> 02:04:50.399 of the lease. In fact, I know they can't. But 1725 02:04:50.520 --> 02:04:54.239 what I don't know is what is acceptable here in Colorado. 1726 02:04:54.520 --> 02:04:58.880 So Suzanne, let's try to get O'Brien on. I would 1727 02:04:59.000 --> 02:05:01.880 like to know what he's says about that. And then Brett, 1728 02:05:02.119 --> 02:05:05.199 what is going on? Is this the guy that was 1729 02:05:05.239 --> 02:05:07.159 holding for a while, Now he's back dropping. 1730 02:05:07.199 --> 02:05:08.399 Now he's back all. 1731 02:05:08.359 --> 02:05:10.680 Right, Brett Ron, I'll go to you next. Brett is 1732 02:05:10.800 --> 02:05:13.439 actually been holding for over an hour. Three oh three 1733 02:05:13.560 --> 02:05:16.039 seven one three, two five five one line open, Brett, 1734 02:05:16.199 --> 02:05:16.800 what's going on? 1735 02:05:16.960 --> 02:05:17.119 Man? 1736 02:05:18.479 --> 02:05:20.720 Hey, thanks for taking my call. I just had I 1737 02:05:20.880 --> 02:05:24.520 just had a comment. So I'm driving back and forth 1738 02:05:24.640 --> 02:05:28.039 across Denver on twenty five. Now I'm heading south, but 1739 02:05:28.079 --> 02:05:31.279 I was heading north below before, and you know, I'm 1740 02:05:31.319 --> 02:05:34.920 following this roll off dumpster truck and there's there's crap 1741 02:05:34.960 --> 02:05:37.920 flying everywhere, and you know, seeing me and the other 1742 02:05:38.039 --> 02:05:42.000 twenty cars are, you know, acting like we're on Talladega. 1743 02:05:42.079 --> 02:05:45.000 You know, we're trying to swerve and missed up. There's 1744 02:05:45.039 --> 02:05:47.479 no marketings or anything. I don't want to call in 1745 02:05:47.680 --> 02:05:50.279 the license plate to the to the police. I mean, 1746 02:05:50.319 --> 02:05:54.119 that's kind of silly. But I'm just wondering, you know, 1747 02:05:54.239 --> 02:05:56.439 and then your mind's on it, and I'm I'm looking 1748 02:05:56.520 --> 02:05:59.960 at the words of trash up and down I twenty five. 1749 02:06:00.039 --> 02:06:02.479 I'd call, I would, I would. I would attempt to 1750 02:06:02.560 --> 02:06:05.319 call non emergency, but honestly, I might even call nine 1751 02:06:05.359 --> 02:06:07.720 one one if there's stuff flying out of there. That 1752 02:06:07.840 --> 02:06:10.520 could be an emergency, and I think a cop should 1753 02:06:10.560 --> 02:06:13.279 show up and do something about it. They're supposed to 1754 02:06:13.359 --> 02:06:16.039 tighten their load. When you're driving a big rig or 1755 02:06:16.159 --> 02:06:18.720 any kind of vehicle that's over X amount of pounds. 1756 02:06:19.000 --> 02:06:21.359 One of the first things these people are taught to 1757 02:06:21.439 --> 02:06:24.960 do is secure everything. You can't be driving around with 1758 02:06:25.079 --> 02:06:27.600 stuff falling off your rig. You just simply can't do it. 1759 02:06:27.920 --> 02:06:31.079 That driver, in my opinion, should go to hell. So 1760 02:06:31.279 --> 02:06:33.479 I would have no problem calling nine to one one 1761 02:06:33.920 --> 02:06:36.640 that no, it could literally cause deaths of other people. 1762 02:06:38.039 --> 02:06:41.199 Yeah, I mean, I had visions of throwing paintballs out 1763 02:06:41.279 --> 02:06:44.239 my window and trying to hit them, But I don't 1764 02:06:44.279 --> 02:06:46.319 suspect that's legal either, but no. 1765 02:06:46.520 --> 02:06:49.520 I honestly would call the cops. I mean non emergency 1766 02:06:49.640 --> 02:06:51.760 or emergencycy. I don't know what's flying out of the 1767 02:06:51.840 --> 02:06:53.840 back of that thing. But let me tell you, that's 1768 02:06:53.920 --> 02:06:57.840 how accidents start. You have a motorcycle cruising two miles 1769 02:06:57.920 --> 02:07:00.520 behind them, and all of a sudden, the motor cycle 1770 02:07:00.600 --> 02:07:03.279 can't see this whatever that falls out of the back 1771 02:07:03.359 --> 02:07:05.279 of his truck. I don't care what it is, or 1772 02:07:05.520 --> 02:07:08.159 or something like a blanket that flies out the back. 1773 02:07:08.760 --> 02:07:11.239 There's so many different things that could happen. It's crazy. 1774 02:07:12.680 --> 02:07:16.279 Yeah, So you know's what's frustrating is he had the 1775 02:07:16.720 --> 02:07:20.159 you know, the the the roll down tarp they put 1776 02:07:20.199 --> 02:07:21.880 on top. It kind of half works, kind of half 1777 02:07:21.920 --> 02:07:22.439 doesn't work. 1778 02:07:22.520 --> 02:07:23.399 But he had that. 1779 02:07:23.560 --> 02:07:26.199 It just wasn't covered in this thing, my gas. It 1780 02:07:26.359 --> 02:07:29.439 was a third bole and so he just brett. 1781 02:07:29.520 --> 02:07:32.039 I can't, I can't. I can't make this more clear. 1782 02:07:32.399 --> 02:07:36.119 The only person, all right, the only person right now 1783 02:07:36.199 --> 02:07:40.079 at fault is not the company. It's not the manufacturer 1784 02:07:40.159 --> 02:07:43.600 of the truck. There's one person responsible for that load, 1785 02:07:44.000 --> 02:07:47.560 and that's the guy driving the truck. And he should 1786 02:07:47.680 --> 02:07:50.359 know better. Here you and to think that this guy 1787 02:07:50.560 --> 02:07:52.760 if it's as bad as you're saying, and I don't 1788 02:07:52.800 --> 02:07:54.720 care what's coming out, I don't care if it's paper, 1789 02:07:54.800 --> 02:07:58.600 little rocks, big rocks, whatever. If if he can't see 1790 02:07:58.640 --> 02:08:01.399 that looking out his rear, you that he's supposed to 1791 02:08:01.439 --> 02:08:03.840 be checking all the time. My point is he is 1792 02:08:03.920 --> 02:08:05.560 seeing it, he's doing nothing about it. 1793 02:08:06.720 --> 02:08:07.479 Right exactly. 1794 02:08:07.640 --> 02:08:09.840 Yeah, I just I didn't know if there was a 1795 02:08:09.920 --> 02:08:12.159 Colorado helpline or anything or something. 1796 02:08:12.600 --> 02:08:15.560 Yeah, it's called called the cops, That's what it's called. Yeah, 1797 02:08:15.640 --> 02:08:18.119 I'm telling you, if it's that bad, and this is 1798 02:08:18.199 --> 02:08:21.479 for anybody out there, you're in front of something, forget 1799 02:08:21.520 --> 02:08:24.680 about you. Like you said, everybody's driving like a racetrack 1800 02:08:24.760 --> 02:08:27.279 to get well, how about the old eighty year old 1801 02:08:27.399 --> 02:08:31.520 lady that's not paying that much attention to it and boom, 1802 02:08:31.640 --> 02:08:37.640 she's dead. Yeah, I'm yelling at him. I'm yelling at 1803 02:08:37.720 --> 02:08:39.000 him for not calling the police. 1804 02:08:39.439 --> 02:08:39.680 Mark. 1805 02:08:39.680 --> 02:08:41.439 I think one of the resources for him is to 1806 02:08:41.560 --> 02:08:45.680 call Star CSB that's the State Patrol, not emergency number. 1807 02:08:45.880 --> 02:08:48.000 Nice Star CSPR CSP. 1808 02:08:47.880 --> 02:08:49.079 The answer immediately. 1809 02:08:49.600 --> 02:08:52.800 And I've called them about untarped loads and they took 1810 02:08:52.880 --> 02:08:54.720 that very seriously, like that didn't just. 1811 02:08:54.760 --> 02:08:55.279 Blow me off. 1812 02:08:55.319 --> 02:08:58.439 They want to know direction of travel, mile mark, or 1813 02:08:58.520 --> 02:09:02.439 description or truck, description of driver. Yeah, they take that 1814 02:09:02.520 --> 02:09:04.159 Star serious, Star. 1815 02:09:04.159 --> 02:09:09.119 CSP, Stars Brent do it. I mean, that's great. They 1816 02:09:09.199 --> 02:09:10.119 answered it right away. 1817 02:09:10.279 --> 02:09:13.920 For Colorado State Patrol. And I've had times I called 1818 02:09:13.960 --> 02:09:17.880 to report a terrible accident. Once nine one one wasn't answering, 1819 02:09:18.279 --> 02:09:19.560 so I tried start. 1820 02:09:19.960 --> 02:09:22.720 Calling Denver, Aurora and telling them there's gang members and 1821 02:09:22.800 --> 02:09:24.960 they tell you there's not. Yeah, but they were that's 1822 02:09:25.000 --> 02:09:26.960 not a gang member outside your door man. 1823 02:09:28.439 --> 02:09:33.239 But Star CSP answered immediately and they took down the information. 1824 02:09:33.520 --> 02:09:36.039 I love it, Star CSP. I didn't know you probably 1825 02:09:36.119 --> 02:09:39.439 didn't know this. But our daughter, I mean, I brag 1826 02:09:39.520 --> 02:09:43.039 about her so much. She drives me, drives her insane. 1827 02:09:43.079 --> 02:09:45.359 I should for good reason, Mark you you have all 1828 02:09:45.439 --> 02:09:46.560 the reasons to be proud of her. 1829 02:09:46.720 --> 02:09:50.119 But she went to God, how old was she, Susanne 1830 02:09:51.760 --> 02:09:55.600 fourteen when she went to State Patrol Youth Academy. She 1831 02:09:55.720 --> 02:09:59.880 went to Colorado Correction. She was more like sixteen sixteen 1832 02:10:00.279 --> 02:10:01.680 best to go, oh yeah, because she had to have 1833 02:10:01.680 --> 02:10:04.520 a license. She just turned sixteen, learned how to drive 1834 02:10:04.560 --> 02:10:07.319 a police car, learned to shoot guns, learned to do everything. 1835 02:10:07.359 --> 02:10:09.119 But it was like the military is for a week 1836 02:10:09.239 --> 02:10:12.000 or so. So the very first night, very much like 1837 02:10:12.079 --> 02:10:15.359 boot camp. They came in they told everybody, Okay, we 1838 02:10:15.439 --> 02:10:17.359 want to see your beds like this, and they showed 1839 02:10:17.399 --> 02:10:19.640 them how to do it. So I think it was 1840 02:10:19.760 --> 02:10:23.479 the second night they were there. Every bed that wasn't perfect, 1841 02:10:23.560 --> 02:10:26.399 bounce a quarter off of it. They picked up the beds, 1842 02:10:26.880 --> 02:10:29.600 all the stuff on the beds, the pillows, the sheets, 1843 02:10:29.680 --> 02:10:33.439 the covers, threw them outside and everybody had to go 1844 02:10:33.600 --> 02:10:36.439 piece all their beds together. And I was like, I 1845 02:10:36.600 --> 02:10:37.279 love these people. 1846 02:10:37.439 --> 02:10:40.520 It's pretty impressive. Sounds like that movie Full Metal Jacket. 1847 02:10:40.880 --> 02:10:44.880 I love it. Yeah, so she decided, I mean, she's 1848 02:10:44.920 --> 02:10:48.239 gonna be she takes a bar here soon, but she's 1849 02:10:48.279 --> 02:10:50.359 going to be an attorney. And here's where I'll bragg 1850 02:10:50.880 --> 02:10:52.920 the youngest attorney to ever the pass of the bar. 1851 02:10:53.039 --> 02:10:55.439 Now yet she hasn't passed it yet, but I don't 1852 02:10:55.479 --> 02:10:59.000 see that being any issue in Wyoming. She'll be practicing 1853 02:10:59.119 --> 02:11:01.520 law here, but she'll be the youngest. So shout out 1854 02:11:01.560 --> 02:11:04.640 to Adeline. So there, I'll say it and I'll do 1855 02:11:04.720 --> 02:11:08.920 it again. Rrett. I appreciate that call Christy. We were 1856 02:11:08.960 --> 02:11:12.039 talking about breaking an apartment lease and I wanted to 1857 02:11:12.079 --> 02:11:15.000 get Brad O'Brien on Suzanne Andy Luck there. 1858 02:11:15.439 --> 02:11:17.359 I've got a message into him waiting to hear backmark. 1859 02:11:17.359 --> 02:11:19.319 All right, Christy, hold tight. I know you've been holding 1860 02:11:19.359 --> 02:11:21.680 a while, but I want Brad O'Brien's opinion on this, 1861 02:11:22.039 --> 02:11:24.319 and if there's anything you can do. I'm almost wondering 1862 02:11:24.359 --> 02:11:27.720 if a cash offer or something, but just hold tight. Hey, Ron, 1863 02:11:27.840 --> 02:11:30.680 what's going on with this HVAC company? 1864 02:11:34.720 --> 02:11:40.680 Well, the person uh, they had installed like a new 1865 02:11:41.520 --> 02:11:44.199 furnace and an AC unit in my I lived in 1866 02:11:44.199 --> 02:11:46.079 a town home, and then later I had them put 1867 02:11:46.159 --> 02:11:47.520 them in my signing at others. 1868 02:11:48.800 --> 02:11:51.920 And hold on a second. You just even confused me 1869 02:11:52.000 --> 02:11:54.600 in your first sentence. So you had who install? 1870 02:11:54.680 --> 02:11:54.720 What? 1871 02:11:55.039 --> 02:11:55.920 Just tell me that again? 1872 02:11:56.000 --> 02:11:56.239 Please? 1873 02:11:57.119 --> 02:11:59.520 Okay? I had I called Indoor Air. 1874 02:11:59.520 --> 02:12:02.159 Quality Hindoor Air Quality OKQ. 1875 02:12:02.079 --> 02:12:08.319 To repair furnace. Okay, they had previously installed the new 1876 02:12:08.399 --> 02:12:11.720 furnace how long ago? Two in two thousand and third? 1877 02:12:12.039 --> 02:12:15.039 You mean when they repaired it, No, when they installed. 1878 02:12:14.560 --> 02:12:20.640 It, caught it in twenty thirteen, and then you called. 1879 02:12:20.479 --> 02:12:22.680 Him and then you called him recently to come out 1880 02:12:22.720 --> 02:12:25.800 and repair it. What was going on with it just 1881 02:12:25.920 --> 02:12:26.399 wasn't working. 1882 02:12:26.520 --> 02:12:28.680 I even knew what was wrong. Like they put in 1883 02:12:28.800 --> 02:12:30.239 a new bloorer motor. 1884 02:12:30.439 --> 02:12:34.079 Oh okay, and they did that win they did that 1885 02:12:34.279 --> 02:12:36.479 on January third, So they just did it or a 1886 02:12:36.560 --> 02:12:39.199 month ago whatever, so or two months we're so now 1887 02:12:39.279 --> 02:12:39.880 where are we at? 1888 02:12:41.680 --> 02:12:47.119 Okay? And so when the repairman came out, he when 1889 02:12:47.159 --> 02:12:49.159 he got done with the job, he made a phone 1890 02:12:49.199 --> 02:12:52.039 call I assumed to the office or whatever. There's only 1891 02:12:52.199 --> 02:12:54.840 like two principles. And then I think the guy that 1892 02:12:54.920 --> 02:12:57.359 came out was named Eery. He is a relative of 1893 02:12:57.479 --> 02:12:57.920 one of them. 1894 02:12:58.079 --> 02:13:00.439 So this is when they came out look at it, right. 1895 02:13:00.479 --> 02:13:02.880 He says that this is when. 1896 02:13:02.760 --> 02:13:04.479 They came out to look at it and figure out 1897 02:13:04.520 --> 02:13:05.600 it was a blower. 1898 02:13:06.760 --> 02:13:07.479 A blower motor. 1899 02:13:07.600 --> 02:13:08.439 Yeah, I understand. 1900 02:13:09.840 --> 02:13:10.000 Right. 1901 02:13:10.319 --> 02:13:13.319 So then he said he replaced it. And then he 1902 02:13:13.479 --> 02:13:15.760 just called up and said, okay, the charge is they 1903 02:13:15.760 --> 02:13:18.720 can hurn't thirty dollars. Okay, Now, I kind of trust him. 1904 02:13:18.760 --> 02:13:21.000 I had no idea what the motor would be. Anyways, 1905 02:13:21.039 --> 02:13:24.000 they said, well, they will email you a receipt. 1906 02:13:24.199 --> 02:13:25.960 All right, Hold on a second, I'm dying to know 1907 02:13:26.000 --> 02:13:28.319 where this goes, but Shannon's ready to hit me upside 1908 02:13:28.319 --> 02:13:30.359 the head with something if I don't take this break. 1909 02:13:30.920 --> 02:13:34.359 Three oh three seven eight two five five, Everybody hold tight. 1910 02:13:54.640 --> 02:13:58.800 John Fuller Fuller Law. He is our personal injury expert 1911 02:13:58.880 --> 02:14:01.960 on the show. He's also our attorney, meaning Suzanna and I. 1912 02:14:02.399 --> 02:14:04.479 We have used him twice. Both times he got us 1913 02:14:04.560 --> 02:14:07.319 policy limits from the people that ran into us, one 1914 02:14:07.399 --> 02:14:10.479 time Suzanna and I and one to our daughter policy limits. 1915 02:14:10.720 --> 02:14:13.319 Then the other thing. John does it. Most attorneys don't 1916 02:14:13.359 --> 02:14:16.199 do or they don't do well. What they do is 1917 02:14:16.239 --> 02:14:20.119 they actually hold on a second. I'll take a break here. Okay, 1918 02:14:20.359 --> 02:14:23.359 here's what the other attorneys do. They don't negotiate down 1919 02:14:23.399 --> 02:14:27.000 the hospital bills. They don't negotiate down the doctor's bills 1920 02:14:27.039 --> 02:14:30.680 the chiropractor. John does that to put more money into 1921 02:14:30.720 --> 02:14:33.520 your pocket. That's what I love about this guy. John 1922 02:14:33.640 --> 02:14:37.880 Fullerfuller Law dot Com. Put the number in there three 1923 02:14:38.039 --> 02:14:40.520 h three five nine seven forty five hundred three zero 1924 02:14:40.680 --> 02:14:44.600 three five nine seven forty five hundred. Another great attorney 1925 02:14:44.640 --> 02:14:50.239 out there, Joseph Lazera. He's a criminal defense attorney. DUI, shoplifting, assault, 1926 02:14:50.279 --> 02:14:53.239 domestic violence. I don't care. If you shot someone, you 1927 02:14:53.439 --> 02:14:56.319 need an attorney. And I don't say that jokingly. I 1928 02:14:56.359 --> 02:14:59.199 don't care what mistake you made. You need someone that 1929 02:14:59.359 --> 02:15:02.039 knows the joke. Judges, they know the das, they know 1930 02:15:02.279 --> 02:15:05.239 all the people involved to get you the best deal possible. 1931 02:15:05.520 --> 02:15:08.560 All those people respect Joe because he's been around so long. 1932 02:15:08.880 --> 02:15:12.000 He basically works the entire front range. Put this phone 1933 02:15:12.079 --> 02:15:14.479 number into your phone because if you need them, you 1934 02:15:14.640 --> 02:15:17.920 need them. Three oh three four two nine sixty two hundred. 1935 02:15:18.359 --> 02:15:21.880 Label it Joela's Era three oh three fourteen nine sixty 1936 02:15:22.000 --> 02:15:25.960 two hundred, or you can check him out at Lazaralegal 1937 02:15:26.439 --> 02:15:31.159 dot com. Gravina I say this a lot. Listen, there's 1938 02:15:31.199 --> 02:15:33.000 a lot of companies out there, and a lot of 1939 02:15:33.039 --> 02:15:35.880 good companies that sell windows and sidings. One of the 1940 02:15:35.960 --> 02:15:37.800 ones you have to put on the list of check 1941 02:15:37.840 --> 02:15:41.119 thoh is Gravina. I know Nick personally. He's a great guy. 1942 02:15:41.439 --> 02:15:44.319 This guy knows more about windows than anybody I ever met. 1943 02:15:44.640 --> 02:15:48.479 Gravinas has listened to this twenty different lines of windows 1944 02:15:49.039 --> 02:15:53.319 with over fifty different types. These guys are absolutely incredible 1945 02:15:53.920 --> 02:15:58.079 entry doors, sliding, glass doors, siding. These guys have it all. 1946 02:15:58.479 --> 02:21:27.399 Gravina windowss dot com, Gravina Windows dot com. Why didn't 1947 02:21:27.399 --> 02:21:30.120 you guys just tell me we came back from the break. 1948 02:21:31.680 --> 02:21:35.639 So now, now, okay, listen, First of all, we came back. 1949 02:21:35.680 --> 02:21:37.559 He probably has some dead air for a minute, and 1950 02:21:37.600 --> 02:21:39.799 I just want to say, whose fault this was? No 1951 02:21:39.959 --> 02:21:42.440 matter how we look at it, No matter how we 1952 02:21:42.600 --> 02:21:45.639 look at it, Oh, no matter, there's no doubt. There's 1953 02:21:45.680 --> 02:21:48.559 one person's fault that's in charge of this ship, and 1954 02:21:48.639 --> 02:21:52.040 that Shannon. So no one wid do me. No one 1955 02:21:52.079 --> 02:21:54.959 did anything. I was on the private line over here 1956 02:21:55.079 --> 02:21:58.239 helping an old lady solve some problems, and here you 1957 02:21:58.360 --> 02:22:01.719 guys don't have the courtesy to tell me to tell 1958 02:22:01.799 --> 02:22:04.360 me you're back on the air. I'll just leave it 1959 02:22:04.440 --> 02:22:06.879 at that. That's all right. I'm not going to throw 1960 02:22:06.920 --> 02:22:10.319 a fit. I love you guys, but let's just watch it. 1961 02:22:10.719 --> 02:22:13.000 Three oh three seven one three eight two five five. 1962 02:22:13.040 --> 02:22:15.799 I'm going to go back to Ron. Hey, Ron, Basically, 1963 02:22:15.920 --> 02:22:18.399 what happened is you bought a new furnace in twenty 1964 02:22:18.639 --> 02:22:22.719 thirteen from a company called Indoor Air Quality. They came 1965 02:22:22.799 --> 02:22:25.840 out because it wasn't working recently in the last month 1966 02:22:25.959 --> 02:22:29.559 or so January third, if I recall and they said, hey, 1967 02:22:29.639 --> 02:22:32.120 it's the blower motor and it's going to be how 1968 02:22:32.200 --> 02:22:33.479 much money did they quote you? 1969 02:22:35.360 --> 02:22:38.760 He he gave me the quote after he put it in. 1970 02:22:38.959 --> 02:22:40.959 It was all repaired. It was thirty dollars. 1971 02:22:41.079 --> 02:22:42.840 Oh wait a minute, So you called him out to 1972 02:22:43.040 --> 02:22:45.879 look at it and then they repaired it. Why weren't 1973 02:22:45.920 --> 02:22:46.360 you there? 1974 02:22:47.840 --> 02:22:47.879 No? 1975 02:22:48.000 --> 02:22:48.600 I was there. 1976 02:22:48.879 --> 02:22:52.680 Oh so he just fixed it without telling you anything. 1977 02:22:54.959 --> 02:22:57.959 When he thicked, you know, he repaired, put a new buller, moo, 1978 02:22:58.040 --> 02:23:01.000 we're in. And then he said the charge is eight 1979 02:23:01.079 --> 02:23:05.040 hundred and thirty dollars. Okay, And then they said that okay. Well, 1980 02:23:05.559 --> 02:23:09.159 he didn't no paperwork or anything that he said. And 1981 02:23:09.319 --> 02:23:10.959 this was on a Friday, and he said, well, they 1982 02:23:11.000 --> 02:23:16.000 will email you. We're a price breakdown like parts, a 1983 02:23:16.120 --> 02:23:18.079 labor trip charge. We never received it. 1984 02:23:18.440 --> 02:23:21.159 Almost no one does that anymore, though, But okay. 1985 02:23:21.079 --> 02:23:24.000 So I've never had anything repaired. They don't break down 1986 02:23:24.079 --> 02:23:24.760 parts and labor. 1987 02:23:24.920 --> 02:23:28.120 Well, you can call any home service company that I 1988 02:23:28.200 --> 02:23:31.639 have ever heard of it this point, almost everyone nine 1989 02:23:31.680 --> 02:23:34.360 out of ten. There is no breakdown anymore. It's not 1990 02:23:34.600 --> 02:23:37.079 just them, that's all there. Listen, man, I'm not saying 1991 02:23:37.159 --> 02:23:39.200 I agree with it. That has nothing to do with it. 1992 02:23:39.559 --> 02:23:42.879 I'm saying they all have lump pricing. Now everything's in 1993 02:23:43.000 --> 02:23:46.479 one price. I could call five different people on our 1994 02:23:46.559 --> 02:23:48.799 referral list right now, and every one of them does 1995 02:23:48.840 --> 02:23:51.040 it the same way. I think there's a couple of 1996 02:23:51.120 --> 02:23:55.399 old school like single, single people, meaning that it's not 1997 02:23:55.520 --> 02:23:58.680 a big company whatsoever. One or two trucks that might 1998 02:23:58.840 --> 02:24:01.600 break down parts in lay, but no one does it anymore. 1999 02:24:01.799 --> 02:24:04.520 I have no idea if they don't do it, why 2000 02:24:04.680 --> 02:24:08.000 they told you they would. Maybe the technician just simply 2001 02:24:08.120 --> 02:24:11.000 didn't know that that's how the company builds. I don't 2002 02:24:11.040 --> 02:24:12.959 know the answer to that, but I guess what I 2003 02:24:13.399 --> 02:24:15.479 do want to ask you, Ron, is what's the difference? 2004 02:24:15.799 --> 02:24:18.280 Eight hundred bucks for a blower motor is not a 2005 02:24:18.360 --> 02:24:19.559 bad deal these days. 2006 02:24:20.879 --> 02:24:25.840 Well, I called up Bream Manufacturing, Yeah, got the motor number, yeah, 2007 02:24:26.000 --> 02:24:28.319 and then called around and found out the price of 2008 02:24:28.399 --> 02:24:31.600 Bowler motors. Yeah, and they went from two hundred and 2009 02:24:31.600 --> 02:24:32.360 seventy five dollars. 2010 02:24:32.479 --> 02:24:32.639 Yeah. 2011 02:24:32.680 --> 02:24:34.399 But you also was there for less than an. 2012 02:24:34.280 --> 02:24:37.159 Hour, Ron, I understand that the dollar seems a little 2013 02:24:37.159 --> 02:24:40.159 excessive for a two hundred and obviously the Borler motor 2014 02:24:40.200 --> 02:24:41.719 didn't cost him to that much. 2015 02:24:42.079 --> 02:24:44.200 Ron, let me ask you something. I'm being honest, man, 2016 02:24:44.200 --> 02:24:47.440 I'm not trying to bust your balls. Dead serious. If 2017 02:24:47.479 --> 02:24:50.680 you called an electrician to come out and replace a 2018 02:24:50.840 --> 02:24:54.479 GFI switch in your bathroom because your wife's blow dryer 2019 02:24:54.600 --> 02:24:58.559 no longer works, would you then go look at home 2020 02:24:58.639 --> 02:25:01.920 depot and see a GFI is twenty five bucks and 2021 02:25:02.120 --> 02:25:05.719 start basing your retire opinion on a three or four 2022 02:25:05.840 --> 02:25:09.159 hundred dollars call from an electrician based upon the price 2023 02:25:09.239 --> 02:25:12.440 of a GFI circuit at home depot. 2024 02:25:14.959 --> 02:25:17.000 Well, that I thought the eight thirty was successive. 2025 02:25:17.399 --> 02:25:19.479 Okay, I'm gonna ask everybody here. I don't know. I 2026 02:25:19.600 --> 02:25:22.520 haven't had a blower motor installed forever, but I don't 2027 02:25:22.559 --> 02:25:25.239 find that. Who could we ask if that's success an 2028 02:25:25.360 --> 02:25:27.719 hour to do it? You keep going back to that 2029 02:25:27.840 --> 02:25:30.440 they also have a truck, They also have insurance, They 2030 02:25:30.479 --> 02:25:33.159 also have payroll, They also have everything that makes up 2031 02:25:33.200 --> 02:25:36.040 a business. I understand it was one hour. The guy 2032 02:25:36.200 --> 02:25:38.319 was probably good at what he was doing, and I 2033 02:25:38.479 --> 02:25:41.120 understand you found the motor for two or three hundred dollars. 2034 02:25:41.399 --> 02:25:43.879 So okay, let's say, what do you think that's worth? 2035 02:25:43.920 --> 02:25:47.040 Four hundred because the motor you could buy for say 2036 02:25:47.159 --> 02:25:49.760 three hundred and then an hour labor. How much are 2037 02:25:49.760 --> 02:25:51.719 you willing to give the guy for an hour of labor? 2038 02:25:51.760 --> 02:25:52.479 I'm just curious. 2039 02:25:54.760 --> 02:25:57.760 Okay, Well, I'll say you're a hundred bucks an hours. 2040 02:25:57.799 --> 02:26:00.440 Pretty okay, So there's four no, no, no, there's four 2041 02:26:00.520 --> 02:26:01.040 hundred bucks. 2042 02:26:01.079 --> 02:26:01.440 That's fine. 2043 02:26:01.520 --> 02:26:03.760 Run one. Let me run one more thing. 2044 02:26:03.799 --> 02:26:03.959 Pack. 2045 02:26:04.079 --> 02:26:06.639 Well, hold on, ron, I really want to stick to 2046 02:26:06.760 --> 02:26:08.639 this for a second because there's a lot of people 2047 02:26:08.760 --> 02:26:11.440 that think the way you're doing. In fact, fifteen years ago, 2048 02:26:11.600 --> 02:26:14.120 I thought the way you were. I want to tell 2049 02:26:14.120 --> 02:26:16.120 you something. So when I had my good years and 2050 02:26:16.200 --> 02:26:18.600 I use this example all the time, You're ready for this. 2051 02:26:18.760 --> 02:26:21.000 This is going to blow your mind. On a tire, 2052 02:26:21.440 --> 02:26:24.000 it's just one tire. Let's take one hundred dollars tire. 2053 02:26:24.440 --> 02:26:27.799 I make twenty percent, So that means I'm charging one 2054 02:26:27.879 --> 02:26:30.280 hundred and twenty for that tire. Most people would say 2055 02:26:30.360 --> 02:26:33.920 twenty percent. That's really good. You know, that's a fair profit. 2056 02:26:34.079 --> 02:26:38.120 I mean, really, that's a fair profit. Okay, now labor, 2057 02:26:38.280 --> 02:26:41.440 I would charge fifteen bucks to balance it. Okay, I 2058 02:26:41.520 --> 02:26:44.079 would put it on your rim for quote free. But 2059 02:26:44.399 --> 02:26:47.159 you know, I'm getting fifteen to balance it. That costs 2060 02:26:47.200 --> 02:26:49.920 me next to nothing. That's just labor, and that labor 2061 02:26:50.000 --> 02:26:52.760 is probably ten minutes of a gs at labor back 2062 02:26:52.840 --> 02:26:55.120 in the day was probably a buck fifty in labor 2063 02:26:55.120 --> 02:26:58.200 I'm paying per now a valve stem? How much tink 2064 02:26:58.239 --> 02:27:01.399 a valvestem costs me? Valstem lost me ten cents, I'd 2065 02:27:01.440 --> 02:27:04.440 sell him for four ninety nine. I'd make eight million 2066 02:27:04.559 --> 02:27:07.440 percent on a valve stem. Then i'd sell you road hazard. 2067 02:27:07.680 --> 02:27:10.680 The chances of you getting a flat in actually needing 2068 02:27:10.799 --> 02:27:13.440 me to repair the tire and you being around me 2069 02:27:13.559 --> 02:27:16.760 when you have a flat was maybe eight percent. I 2070 02:27:16.799 --> 02:27:19.280 would charge you twenty five bucks for that. So by 2071 02:27:19.319 --> 02:27:21.719 the time that tire was done, even though I only 2072 02:27:21.799 --> 02:27:24.280 made twenty percent on the tire, I was selling it 2073 02:27:24.399 --> 02:27:26.520 for one hundred and sixty one hundred and seventy bucks. 2074 02:27:26.719 --> 02:27:29.360 Then i'd throw shop supplies on which no one loves. 2075 02:27:29.559 --> 02:27:31.959 But that's just how the industry works. I mean, I 2076 02:27:32.120 --> 02:27:34.120 hate to say it, but by the time it was done, 2077 02:27:34.239 --> 02:27:37.719 each tire would make me seventy percent. Do you think 2078 02:27:37.840 --> 02:27:38.319 that's fair? 2079 02:27:40.600 --> 02:27:42.879 Well, I mean, I agree, that's how it works now. 2080 02:27:43.120 --> 02:27:46.239 Okay, And I appreciate you saying I have one question. 2081 02:27:46.399 --> 02:27:49.360 Go ahead, I'll tell you before or after what the 2082 02:27:49.520 --> 02:27:50.079 charge would be. 2083 02:27:50.879 --> 02:27:53.040 He told him before. He just wanted an invoice. 2084 02:27:53.159 --> 02:27:55.879 Hey, Mark nine three has a comment about it. 2085 02:27:56.079 --> 02:27:59.600 I'll check that. But Ron, let's clarify what doc ass did? 2086 02:27:59.840 --> 02:28:01.520 He did tell you the price up front? 2087 02:28:01.600 --> 02:28:01.760 Right? 2088 02:28:02.680 --> 02:28:02.719 No? 2089 02:28:02.879 --> 02:28:03.319 He did not? 2090 02:28:03.680 --> 02:28:05.680 Well, okay, then if they really didn't tell you. 2091 02:28:05.719 --> 02:28:07.760 The price up front, or he put the motor in 2092 02:28:08.200 --> 02:28:09.239 and said it was eight hundred and. 2093 02:28:09.200 --> 02:28:11.440 Thirty dollars okay, and you were fine with that. 2094 02:28:11.680 --> 02:28:14.559 I have no documentation even warranting on the motor. Nothing. 2095 02:28:14.680 --> 02:28:15.440 I know. 2096 02:28:15.600 --> 02:28:17.079 You don't believe this even paid it. 2097 02:28:17.120 --> 02:28:18.239 Other than my credit card. 2098 02:28:18.280 --> 02:28:20.280 Hey Glenn, Hey Glenn, what do you have to say? 2099 02:28:21.799 --> 02:28:23.000 Well, I was just going to say, you know, I 2100 02:28:23.120 --> 02:28:27.840 run an HVAC company in eight hundred and sixty or thirty. 2101 02:28:27.680 --> 02:28:28.360 Or whatever it is. 2102 02:28:28.559 --> 02:28:32.600 Yeah, they had a thirty dollars yeah, even at the motor. 2103 02:28:32.639 --> 02:28:34.959 I mean some of those motors are you know, upwards 2104 02:28:35.000 --> 02:28:36.000 of four or five hundred bucks. 2105 02:28:36.040 --> 02:28:37.280 Some of them are like yeah, but. 2106 02:28:37.399 --> 02:28:41.840 Ron, Ron found his partner. Man, I'm putting them on hold. There, 2107 02:28:41.959 --> 02:28:44.479 I just keep holding Ron, Glenn, I'm going to let 2108 02:28:44.559 --> 02:28:47.079 you talk but according to Ron, he found it online 2109 02:28:47.159 --> 02:28:50.000 somewhere for two hundred dollars. So keep going, Glenn. 2110 02:28:50.559 --> 02:28:53.600 Well, and that's probably pretty realistic. But you know, if 2111 02:28:53.639 --> 02:28:55.479 you do third grade and a half on any kind 2112 02:28:55.520 --> 02:28:58.840 of a service company now that intends to actually stay 2113 02:28:58.879 --> 02:29:02.319 in business and have in iota quality thank you personnel 2114 02:29:02.920 --> 02:29:05.159 and good vehicles on the road, you have got to 2115 02:29:05.280 --> 02:29:09.360 do third grade masses three times cost of the part. Yeah, 2116 02:29:09.520 --> 02:29:12.319 and if they're trying to make money, it'll be three 2117 02:29:12.360 --> 02:29:15.520 times cost of the labor and the part. Have all 2118 02:29:15.600 --> 02:29:17.760 of the facilities to have that part on site. 2119 02:29:18.040 --> 02:29:19.920 Absolutely, And I'll tell you what, there's a lot of 2120 02:29:19.959 --> 02:29:22.280 home service companies that get gobbled up or they go 2121 02:29:22.360 --> 02:29:24.600 out of business because they don't know how to price. 2122 02:29:25.040 --> 02:29:27.120 I'm gonna I'm gonna pull my skirt up when it 2123 02:29:27.200 --> 02:29:30.360 comes to investing. I'm going to tell you something. When 2124 02:29:30.600 --> 02:29:34.040 lenders come in and buy up different companies out there, 2125 02:29:34.159 --> 02:29:36.600 they look at what they want is to return an investment. 2126 02:29:36.879 --> 02:29:39.280 You look at buying a ten million dollar company. You 2127 02:29:39.399 --> 02:29:42.680 go out, you purchase that ten million dollar company knowing 2128 02:29:43.040 --> 02:29:46.440 you want to make twenty five percent, twenty fifteen percent 2129 02:29:46.600 --> 02:29:48.920 whatever is there. So you go out for the money. 2130 02:29:49.040 --> 02:29:50.920 The money comes to you, you pull it in, you 2131 02:29:51.040 --> 02:29:54.440 sell the company. They expect a return of fifteen to 2132 02:29:54.559 --> 02:29:57.440 twenty percent for their investment in the money. How do 2133 02:29:57.559 --> 02:30:01.000 they do that, Well, every single job allocated over the 2134 02:30:01.319 --> 02:30:04.680 entire thing. I don't care if it's plumbing, heating, cooling, electric, 2135 02:30:04.959 --> 02:30:07.000 all of them put together or just one of them. 2136 02:30:07.239 --> 02:30:09.639 They look at each job and price it out. It 2137 02:30:09.799 --> 02:30:12.840 costs this much for the employee. It costs this much 2138 02:30:12.920 --> 02:30:16.479 for the truck, this much for gasoline, this much for insurance, 2139 02:30:16.760 --> 02:30:19.920 this much for health insurance all the way down, this 2140 02:30:20.079 --> 02:30:23.440 much for rent for the corporate building, this much for advertising. 2141 02:30:23.760 --> 02:30:26.959 It's going to cost us this month, this much per 2142 02:30:27.079 --> 02:30:30.079 month to run the company, this much, and we need 2143 02:30:30.159 --> 02:30:32.520 to make twenty percent on that. So then what they 2144 02:30:32.600 --> 02:30:35.719 do is say, Okay, this job costs that much, This 2145 02:30:36.000 --> 02:30:39.639 job costs that much, This light switch costs that much. Yeah, 2146 02:30:39.719 --> 02:30:42.440 and sometimes it might seem high, but if you want 2147 02:30:42.520 --> 02:30:45.559 that company to stay around, have insurance and be there 2148 02:30:45.639 --> 02:30:49.200 when something breaks down, that's just how it works. Glenn. 2149 02:30:49.239 --> 02:30:50.840 How many people do you have working for you? 2150 02:30:52.639 --> 02:30:54.920 Typically we got three, like right at the moment, So 2151 02:30:55.000 --> 02:30:57.440 I'm just smaller. But I mean we pay probably twenty 2152 02:30:57.639 --> 02:31:00.280 thousand bucks a year just in various insurances. And I'm 2153 02:31:00.319 --> 02:31:01.680 not talking about health insurance. 2154 02:31:01.760 --> 02:31:02.440 Yeah, not even that. 2155 02:31:02.680 --> 02:31:07.040 And well, and the trucks are fricking sixty thousand dollars. 2156 02:31:07.159 --> 02:31:09.360 And the parts on the truck is another, you know, 2157 02:31:09.559 --> 02:31:12.040 twenty grand of floating stuff rolling around. The guy in 2158 02:31:12.120 --> 02:31:15.799 the truck is thirty forty bucks an hour. You know, 2159 02:31:16.000 --> 02:31:18.040 even the green guys are in the high twenties now. 2160 02:31:18.200 --> 02:31:21.959 So the realistic thing today is if you want someone 2161 02:31:22.079 --> 02:31:25.559 that'll do it, and do it right around the actually 2162 02:31:25.719 --> 02:31:27.360 back it up. Yeah, that's that's hold it. 2163 02:31:27.440 --> 02:31:30.440 Well, not only that's someone that's gotten someone that's got 2164 02:31:30.520 --> 02:31:32.879 insurance in case they burn your house down. 2165 02:31:34.159 --> 02:31:36.799 Well, the fact of the matter is there's actually a 2166 02:31:36.840 --> 02:31:39.680 litany of outfits right here in the metro area, especially 2167 02:31:39.799 --> 02:31:42.440 on the central to South Bend, the would charge like 2168 02:31:42.639 --> 02:31:43.799 fifteen hundred. 2169 02:31:43.559 --> 02:31:51.000 Dollars easily easily easily charge fifteen hundred. Now I appreciate that, Glenn. 2170 02:31:51.399 --> 02:31:52.920 I do I appreciate your call on. 2171 02:31:53.000 --> 02:31:53.600 I have a question. 2172 02:31:53.840 --> 02:31:56.120 Hold on, hold on, Glenn, Go ahead, Doc, don't you. 2173 02:31:56.159 --> 02:31:59.319 Tell people beforehand this is what you need, this is 2174 02:31:59.360 --> 02:31:59.920 what it costs. 2175 02:32:00.120 --> 02:32:05.159 Of course, Well, that's backside of it is we always 2176 02:32:05.280 --> 02:32:06.479 always explain. 2177 02:32:06.200 --> 02:32:08.040 To him, you know, he have sugar credit card. 2178 02:32:08.079 --> 02:32:09.920 It's a much to come out, and then we'll tell 2179 02:32:09.959 --> 02:32:12.719 you what the repair is. They approve the repair and 2180 02:32:12.879 --> 02:32:15.559 we build them. And uh, generally people are good with 2181 02:32:16.239 --> 02:32:17.879 almost anything you want to charge them if you're going 2182 02:32:17.959 --> 02:32:20.120 to do it the proper way and then back that 2183 02:32:20.280 --> 02:32:22.120 thing up so you're giving them a peace of mind. 2184 02:32:22.159 --> 02:32:23.840 It's not just the parts and the labor. 2185 02:32:24.920 --> 02:32:25.600 My own part. 2186 02:32:25.920 --> 02:32:28.600 I gotta break guys. Listen, I want to come back 2187 02:32:28.639 --> 02:32:31.680 to Ron though after this. Glenn. I appreciate that, but 2188 02:32:31.840 --> 02:32:34.440 I really want to dive into something with Ron, I, 2189 02:32:34.680 --> 02:32:37.639 honest to God do and then Christy, Glenn and Salem 2190 02:32:37.719 --> 02:33:38.000 hold on, hey, I'm going to explain real quick what 2191 02:33:38.239 --> 02:33:42.280 Vestera Properties has been doing for almost thirty years, maybe 2192 02:33:42.280 --> 02:33:44.520 even a little longer. Actually, they go out and they 2193 02:33:44.600 --> 02:33:48.280 find a good, booming economy somewhere in the country. It 2194 02:33:48.360 --> 02:33:50.520 could be anywhere. I mean, it could be in California, 2195 02:33:50.600 --> 02:33:52.959 which I highly doubt, honestly, but it could be in 2196 02:33:53.079 --> 02:33:56.159 North Carolina, it could be South Carolina, could be Florida, somewhere, 2197 02:33:56.399 --> 02:33:58.840 but a booming economy. And what I mean is maybe 2198 02:33:58.920 --> 02:34:02.079 they know that micros moving into that area, or if 2199 02:34:02.079 --> 02:34:04.639 there's some reason the economy is going to get better 2200 02:34:04.719 --> 02:34:06.639 over the next couple of years. In that economy, they 2201 02:34:06.760 --> 02:34:10.040 find that. Then they find a perfect house to rent out. 2202 02:34:10.319 --> 02:34:13.000 They find a house, not not something you fix and flip, 2203 02:34:13.040 --> 02:34:15.239 a house ready to go. You come in and you 2204 02:34:15.399 --> 02:34:18.040 buy the house. You literally buy it. You own it. 2205 02:34:18.280 --> 02:34:20.920 The deed's in your name. You can borrow money to 2206 02:34:20.959 --> 02:34:23.040 buy it, you can pay cash for it, it doesn't matter. 2207 02:34:23.120 --> 02:34:26.680 You buy it. Then a property manager comes in and 2208 02:34:26.920 --> 02:34:29.120 rents it out for you. While it sits there, you 2209 02:34:29.319 --> 02:34:33.200 collect your rent check every single month like clockwork. Because 2210 02:34:33.239 --> 02:34:36.200 you've got a good management company taking care of everything. 2211 02:34:36.239 --> 02:34:38.840 You don't have to do anything, no repairs, they handle everything. 2212 02:34:39.360 --> 02:34:42.879 Then after a couple of years, that appreciation happens and 2213 02:34:43.000 --> 02:34:45.879 that house went from four hundred thousand to six hundred 2214 02:34:45.920 --> 02:34:48.600 thousand dollars. You sell it whenever you want to sell it. 2215 02:34:48.680 --> 02:34:50.520 You can sell it quick, you can hold on to 2216 02:34:50.639 --> 02:34:52.680 it and keep renting it out. It's all up to you. 2217 02:34:53.120 --> 02:34:57.680 You own the house. That's what Vestera Properties does. Check 2218 02:34:57.719 --> 02:35:02.040 them out at vesteraturnkey dot com. That's vest Era turnkey 2219 02:35:02.479 --> 02:39:42.399 dot com. All right, three O three seven one three 2220 02:39:42.479 --> 02:39:44.600 A two five five. I'd like to thank Shannon for 2221 02:39:44.760 --> 02:39:47.319 turning my mic on this time. I appreciate that three 2222 02:39:47.440 --> 02:39:51.040 oh three Martino. That number works on and off the air. Susanne, 2223 02:39:51.440 --> 02:39:55.079 I know our attorney's gonna come on for Christy at 2224 02:39:55.120 --> 02:39:56.440 one point thirty. Did that work out? 2225 02:39:56.479 --> 02:39:58.399 We're gonna we're you know, I'm working it out with 2226 02:39:58.520 --> 02:39:59.239 Christy right now. 2227 02:39:59.399 --> 02:40:01.360 Awesome. So we're gonna have a line open a second, 2228 02:40:01.360 --> 02:40:03.680 three oh three seven to one three a two five five. 2229 02:40:03.680 --> 02:40:06.559 I'm gonna finish up with Ron real quick. Ron, listen, man. 2230 02:40:06.879 --> 02:40:09.559 That that's just the way home service companies do it. 2231 02:40:09.600 --> 02:40:12.719 We were talking during the break too. Jeff Vick was 2232 02:40:12.799 --> 02:40:16.399 talking about an attorney here in Colorado that years ago 2233 02:40:17.000 --> 02:40:19.719 he was watching his car get repaired to a shop. 2234 02:40:19.799 --> 02:40:22.799 Through a window some of the shops in fact discount tire. 2235 02:40:22.879 --> 02:40:24.959 You can look out and see him working on your car, 2236 02:40:25.280 --> 02:40:28.000 and they charged them three hours labor. Well, when I 2237 02:40:28.120 --> 02:40:31.559 own shops and when dealerships and these guys, you go 2238 02:40:31.680 --> 02:40:33.680 off a book work. It doesn't matter if it's warranty 2239 02:40:33.799 --> 02:40:37.479 or not. If it calls for three hours to remove 2240 02:40:37.559 --> 02:40:40.520 and replace an alternator, You charge three hours. That's how 2241 02:40:40.559 --> 02:40:44.120 it works, and the technician generally gets paid based upon 2242 02:40:44.200 --> 02:40:47.799 the three hours. If the technician can do that alternator 2243 02:40:48.159 --> 02:40:50.879 in a half hour because he's superman and the best 2244 02:40:50.920 --> 02:40:54.120 technician out there, you still pay three hours. If it's 2245 02:40:54.200 --> 02:40:56.719 a new guy and he struggles through it and it 2246 02:40:56.799 --> 02:40:59.760 took ten hours, you still pay three hours. So that's 2247 02:40:59.799 --> 02:41:03.159 basically the same philosophy. But you wanted to say something else. 2248 02:41:03.239 --> 02:41:03.600 What is it? 2249 02:41:04.959 --> 02:41:07.399 Well, part of it is like here, there's nothing I 2250 02:41:07.440 --> 02:41:09.559 can do about the charges. But when I call him, 2251 02:41:09.680 --> 02:41:13.200 he promised that he was going to email. First of all, 2252 02:41:13.600 --> 02:41:18.000 the motor supposedly has a one year warranty. Yeah, I 2253 02:41:18.159 --> 02:41:20.440 have no idea. I have no paperwork say anything about 2254 02:41:20.479 --> 02:41:21.319 when they put the motor. 2255 02:41:21.799 --> 02:41:25.360 Kevin told me something interesting, Kevin, you looked up the reviews. 2256 02:41:25.000 --> 02:41:27.840 On this company. Yes, I wish mine were this good. Uh, 2257 02:41:28.040 --> 02:41:29.719 he's got one bad review and that's. 2258 02:41:29.600 --> 02:41:30.360 Fine out of how many? 2259 02:41:30.479 --> 02:41:31.920 Out of one hundred and thirty eight? 2260 02:41:32.200 --> 02:41:34.040 And who is that one bad review? 2261 02:41:34.159 --> 02:41:34.559 It's wrong? 2262 02:41:34.760 --> 02:41:36.600 Ron, Do you find there's something wrong with that? 2263 02:41:38.440 --> 02:41:41.239 First of all, he lied, he lied. I did contact 2264 02:41:41.319 --> 02:41:41.760 better Ron. 2265 02:41:41.840 --> 02:41:44.520 I just answer the question I'm asking about a bill. 2266 02:41:44.719 --> 02:41:47.280 There's one hundred and thirty reviews. All of them are 2267 02:41:47.319 --> 02:41:49.959 good and there's one bad, and that's you. Isn't that 2268 02:41:50.079 --> 02:41:50.920 a little strange? 2269 02:41:53.040 --> 02:41:54.760 Well, maybe he thought he could take advantage. 2270 02:41:56.159 --> 02:41:57.799 What would you like us to do? Would you like 2271 02:41:57.920 --> 02:41:58.879 us to call over there? 2272 02:41:58.920 --> 02:42:01.639 Wh I ask for? All I asked for is he 2273 02:42:01.799 --> 02:42:04.079 sends me a detailed thing, just parts of labor. 2274 02:42:04.600 --> 02:42:05.239 They don't do that. 2275 02:42:05.440 --> 02:42:08.959 Probably contacted better business dal. His response was it was 2276 02:42:09.079 --> 02:42:11.959 transparent and he told me pro prior to the repair 2277 02:42:12.079 --> 02:42:15.280 being done, which was an absolute lie. He did not 2278 02:42:15.440 --> 02:42:16.680 tell me what the charge was going to be. 2279 02:42:16.760 --> 02:42:18.959 Did you sign the credit card tablet? Did you agree 2280 02:42:19.000 --> 02:42:20.639 to pay it? Did you agree to pay it? 2281 02:42:22.319 --> 02:42:22.479 Yeah? 2282 02:42:22.760 --> 02:42:25.319 Okay, I got a helpful suggestion. I think we'll help 2283 02:42:25.360 --> 02:42:26.319 put Ron's mind. 2284 02:42:26.159 --> 02:42:26.600 That he's on this. 2285 02:42:27.879 --> 02:42:29.959 I wasn't arguing the price on me. I just saided 2286 02:42:30.079 --> 02:42:31.120 it was more than it should have been. 2287 02:42:31.200 --> 02:42:34.360 But run Ron, I think your primary concern is that 2288 02:42:34.559 --> 02:42:38.120 you have no proof of this motor going in in 2289 02:42:38.200 --> 02:42:40.840 case it goes out during the warranty period. So how 2290 02:42:40.840 --> 02:42:44.239 about this, if within a year of that repair, the 2291 02:42:44.360 --> 02:42:47.239 motor goes out and you're having trouble making a warranty claim. 2292 02:42:47.399 --> 02:42:49.000 Give us a call back and we'll get you an 2293 02:42:49.040 --> 02:42:49.879 original receipt. 2294 02:42:50.000 --> 02:42:52.639 You know what, Dmitri, I like how you I like 2295 02:42:53.200 --> 02:42:55.680 I wouldn't hold on. I got to put him on 2296 02:42:55.760 --> 02:42:57.920 hold now that he can hear me while he's on holds, 2297 02:42:57.959 --> 02:42:59.879 you know. So, Ron, I know you're listening, and I 2298 02:43:00.079 --> 02:43:01.760 bring you back up, and I'm afraid you'll try to 2299 02:43:01.799 --> 02:43:04.159 keep talking. But here's the bottom line. I loved how 2300 02:43:04.200 --> 02:43:06.200 you did that. I loved what you said, but I 2301 02:43:06.479 --> 02:43:09.239 always say what I think. I think Ron is probably 2302 02:43:09.319 --> 02:43:12.120 the hardest customer any business in the world could ever have. 2303 02:43:12.520 --> 02:43:14.639 That is a very fair price for what they did, 2304 02:43:14.799 --> 02:43:18.520 and apparently it's now working so quite honestly, Ron, if 2305 02:43:18.559 --> 02:43:21.079 they don't want to abide by the warranty, if there 2306 02:43:21.159 --> 02:43:23.319 is an issue, we're glad to help. But at this point, 2307 02:43:23.600 --> 02:43:26.319 I don't know what else to tell you. Once again, Kevin, 2308 02:43:26.600 --> 02:43:28.079 how many reviews do they have? 2309 02:43:29.120 --> 02:43:29.479 Thirty eight? 2310 02:43:29.600 --> 02:43:31.440 And how many bad reviews. 2311 02:43:31.120 --> 02:43:31.520 Do they have? 2312 02:43:31.840 --> 02:43:32.000 One? 2313 02:43:32.440 --> 02:43:34.479 Ron is the only bad review. 2314 02:43:35.239 --> 02:43:35.399 Ron. 2315 02:43:35.520 --> 02:43:37.879 When I asked you that, all you could do was 2316 02:43:37.959 --> 02:43:40.840 mumble something. I don't even know what you were saying. Suzanne, 2317 02:43:40.920 --> 02:43:43.600 free up that line I don't know how to fix 2318 02:43:43.719 --> 02:43:47.319 ron ron. There's no battle here. You got a good price. 2319 02:43:47.600 --> 02:43:50.760 I swear to god, Indoor air Quality gave you a 2320 02:43:50.840 --> 02:43:54.360 good price. Call some other places. Call some other places 2321 02:43:54.440 --> 02:43:57.120 and get a quote. I can search the internet and 2322 02:43:57.319 --> 02:44:01.040 find a five dollars gadget that'll come my electric build 2323 02:44:01.079 --> 02:44:06.360 down ninety nine percent. It's all phony. Baloney brother got 2324 02:44:06.479 --> 02:44:58.280 a break. How about a bathroom remodeler with discount prices. 2325 02:44:58.319 --> 02:45:01.719 In fact, their name is Discount Bathroom Quality Remodels. At 2326 02:45:01.760 --> 02:45:05.000 discount prices, they can come in and do a say, 2327 02:45:05.079 --> 02:45:07.680 a tub to shower conversion. Finally, get rid of that 2328 02:45:07.760 --> 02:45:09.959 old tub, get a nice shower in there, and they 2329 02:45:10.000 --> 02:45:13.760 can do solid shower wall systems, low maintenance. Or they 2330 02:45:13.840 --> 02:45:17.639 can redesign your whole bathroom at a discount price. Example, 2331 02:45:17.959 --> 02:45:19.559 maybe you do have a tub in a shower and 2332 02:45:19.639 --> 02:45:22.239 the tub backs up against the closet. You could get 2333 02:45:22.399 --> 02:45:26.280 rid of that tub, create a bigger closet. You could 2334 02:45:26.319 --> 02:45:28.520 even turn it into, for lack of a better word, 2335 02:45:28.559 --> 02:45:32.159 one of those California closets, a gorgeous closet you always wanted. 2336 02:45:32.280 --> 02:45:35.719 With a new walk in shower, maybe low threshold. You 2337 02:45:35.840 --> 02:45:37.920 get the idea. It doesn't matter what you want. The 2338 02:45:38.000 --> 02:45:40.520 guys at Discount Bath can do it. They can also 2339 02:45:40.799 --> 02:45:43.760 give you a quote over the phone. Listen to that. 2340 02:45:43.959 --> 02:45:46.159 You might have to take a few pictures, but it 2341 02:45:46.280 --> 02:45:49.159 all starts at discount Bath dot com. Go there, check 2342 02:45:49.239 --> 02:45:55.719 it out Discountbath dot com. Zeroes. Listen to this high alkaline, 2343 02:45:56.280 --> 02:45:59.399 super soft purified water. And by the way, that is 2344 02:45:59.479 --> 02:46:03.840 one of the best cleaning agents in nature. If you 2345 02:46:03.920 --> 02:46:06.360 want those carpets looking better than you've ever seen them, 2346 02:46:06.639 --> 02:46:09.479 you got to check out zero Resdenver dot com. They 2347 02:46:09.559 --> 02:46:11.840 do all kinds of stuff too, tile and groud and 2348 02:46:11.959 --> 02:46:16.479 granite and mattress cleaning, upholstery. They can virtually do everything. 2349 02:46:16.639 --> 02:46:20.559 They have a great commercial division as well. These are 2350 02:46:20.680 --> 02:46:22.959 your one stop shop for getting all the carpets and 2351 02:46:23.000 --> 02:46:25.920 everything else clean, and they do it better than anybody else. 2352 02:46:26.000 --> 02:46:27.719 When they were out at our house, listen to this. 2353 02:46:28.159 --> 02:46:31.200 We had some stains that when the last carpet cleaners left, 2354 02:46:31.559 --> 02:46:33.600 it kind of wicked back up. And you see that 2355 02:46:33.760 --> 02:46:36.799 same stain like five or six days later. And by 2356 02:46:36.840 --> 02:46:39.040 the way, the other guys take forever to dry. Not 2357 02:46:39.280 --> 02:46:42.280 with zero res. The stains were gone for good. The 2358 02:46:42.440 --> 02:46:45.639 carpet was dry quick. We couldn't have been happier. And 2359 02:46:45.760 --> 02:46:49.799 the specials they have going on right now are absolutely insane. 2360 02:46:50.120 --> 02:46:53.399 It's it's you know, it's February. It's lover's time. Give 2361 02:46:53.520 --> 02:46:55.879 these guys a call right now. You're gonna be shocked 2362 02:46:55.879 --> 02:46:58.959 at what they got going on. Three oh three, four seven, 2363 02:46:59.079 --> 02:50:25.159 one fifty, one fifty or zero Resdenver dot com. Look, 2364 02:50:25.239 --> 02:50:28.239 we have another hour coming up. Sam and Olely Deputy 2365 02:50:28.479 --> 02:50:31.280 Beau and will you guys hold on. This is the 2366 02:50:31.479 --> 02:50:32.559 Troubleshooter Network. 2367 02:57:00.280 --> 02:58:17.079 Assassssssssssssssssssssssssssssssssssssssssssst Yeah, ripped off bad news, You need advice? 2368 02:58:17.159 --> 02:58:18.200 Who you don't have to. 2369 02:58:20.200 --> 02:58:22.559 Come running just as fast as we can. 2370 02:58:23.479 --> 02:58:25.200 Trushooter's gonna help. 2371 02:58:25.479 --> 02:58:31.600 Come man, This is the Troubleshooter Show Now, Tom Martinez, 2372 02:58:31.760 --> 02:58:34.079 welcome my friends to the only show if it's kind. 2373 02:58:34.120 --> 02:58:37.200 You're here to solve problems, answer questions, take complaints, make 2374 02:58:37.280 --> 02:58:39.760 your life a little bit better. Please also join us 2375 02:58:40.159 --> 02:58:42.319 on YouTube and go to YouTube dot com type in 2376 02:58:42.399 --> 02:58:45.200 Troubleshooter next work and then during the break, especially the 2377 02:58:45.280 --> 02:58:47.920 long breaks, you can hear us all talk. Sometimes there's 2378 02:58:47.920 --> 02:58:49.879 a lot of cross talk, but that's how it goes. 2379 02:58:50.280 --> 02:58:52.399 But that's it, man. I mean, it's a really cool 2380 02:58:52.440 --> 02:58:54.799 way to not only listen, but watch the show and 2381 02:58:54.920 --> 02:58:57.840 the iHeart app if you're driving in your car. Unbelievable. 2382 02:58:58.120 --> 02:59:02.399 In fact, our downloadads are over fifty thousand a month 2383 02:59:03.559 --> 02:59:05.719 with iHeart, one of the top out there. So we 2384 02:59:05.879 --> 02:59:09.440 reach all over the country. We solve problems, answer questions, 2385 02:59:09.520 --> 02:59:12.479 take complaints to the tune of over three hundred million 2386 02:59:12.479 --> 02:59:15.799 dollars cash, merchandise, exchanges, refunds. We have a list of 2387 02:59:15.840 --> 02:59:18.079 people at referral list dot com that can help out 2388 02:59:18.600 --> 02:59:21.440 big time. In studio with me, Kevin Calkin shared an 2389 02:59:21.440 --> 02:59:26.600 auto tech Jeff Vickkimera transmission deputy doc deputy, Dimitri Suzan 2390 02:59:26.840 --> 02:59:30.760 answering the phones, and of course Shannon pushing my buttons 2391 02:59:30.799 --> 02:59:34.920 on the other side of the glass. You know, all 2392 02:59:34.959 --> 02:59:37.079 this renaming stuff. I'm gonna go right to the phone. 2393 02:59:37.120 --> 02:59:39.040 So one line open three oh three seven one three 2394 02:59:39.079 --> 02:59:41.799 eightie five five. You know, I think it was what 2395 02:59:42.040 --> 02:59:44.719 was the Air Force? Was it Air Force? 2396 02:59:44.840 --> 02:59:44.879 What? 2397 02:59:45.079 --> 02:59:50.840 What was recently renamed for Bragg got renamed for Bragg? 2398 02:59:51.760 --> 02:59:54.920 The one that blew me away. This morning, Trump came 2399 02:59:54.959 --> 03:00:00.760 out signed an executive order the San Andreas fault in California. 2400 03:00:00.879 --> 03:00:08.440 He renamed to Newsom's fault. Anybody, Come on, no, no 2401 03:00:08.600 --> 03:00:09.159 drum roll. 2402 03:00:09.239 --> 03:00:09.719 That was good. 2403 03:00:09.799 --> 03:00:12.799 Come on three O three seven one three eight two 2404 03:00:12.840 --> 03:00:14.559 five five. Now all the liberals are going to be 2405 03:00:14.600 --> 03:00:16.680 emailing me. I say that in jest. 2406 03:00:16.760 --> 03:00:17.479 I love liberals. 2407 03:00:18.319 --> 03:00:19.760 Who should we go to Susanne? 2408 03:00:20.000 --> 03:00:21.159 Deputy bow and Oleg? 2409 03:00:21.319 --> 03:00:23.799 Oh, real quick, Deputy Bow. Hold on, he's got an update. 2410 03:00:23.840 --> 03:00:26.440 But Olig, you had a comment on Ron who called 2411 03:00:26.559 --> 03:00:30.280 up and, honest to God, just simply did not understand 2412 03:00:30.360 --> 03:00:32.719 that he got a good deal on that blower motor. Uh, 2413 03:00:33.040 --> 03:00:35.319 there was no change in his mind. But maybe you 2414 03:00:35.479 --> 03:00:36.959 agree with him. What do you think, Olig? 2415 03:00:38.719 --> 03:00:39.719 I just had. 2416 03:00:41.399 --> 03:00:44.639 Came and did Annie O queen income on my blower 2417 03:00:44.719 --> 03:00:49.319 mother and there, Yeah, and he said motor is on 2418 03:00:49.440 --> 03:00:50.319 the lost leg. 2419 03:00:50.280 --> 03:00:51.200 But it's still working. 2420 03:00:51.920 --> 03:00:54.280 New one is going to be about a condo's. 2421 03:00:53.920 --> 03:00:57.600 Dollars eight hundred bucks. Yep, yeah, that's basically what this 2422 03:00:57.760 --> 03:00:59.680 guy paid Mattress. 2423 03:00:59.719 --> 03:00:59.920 Yeah. 2424 03:01:00.239 --> 03:01:03.120 Yeah, so it's not bad. So I want everybody, I 2425 03:01:03.200 --> 03:01:05.200 haven't talked to you for a while. Oleg I'm gonna 2426 03:01:05.200 --> 03:01:06.879 I'm gonna show you a little love, and I haven't 2427 03:01:06.920 --> 03:01:09.239 done that for a while. Yeah, you got it. 2428 03:01:09.319 --> 03:01:09.479 Man. 2429 03:01:09.559 --> 03:01:12.319 Olig is actually on our referral list at referral list 2430 03:01:12.399 --> 03:01:15.399 dot com. Type in furniture and you'll find them. It's 2431 03:01:15.440 --> 03:01:20.559 furniture doctors. So when our little puppy was a little puppy, 2432 03:01:20.719 --> 03:01:23.639 she's now three or whatever she is, she chewed up 2433 03:01:23.719 --> 03:01:25.799 a brand new hutch we bought for our dining room. 2434 03:01:25.959 --> 03:01:28.639 When I say chewed it up, she bit it and 2435 03:01:29.000 --> 03:01:31.959 ate some of one of the legs. Olig is one 2436 03:01:32.000 --> 03:01:35.319 of these guys that can come in and fix your furniture. Olig, 2437 03:01:35.520 --> 03:01:38.879 you repaired that probably three years ago. It still looks 2438 03:01:38.920 --> 03:01:41.959 brand new. Then he did some repairs. We have Amish 2439 03:01:42.760 --> 03:01:47.719 cabin try inside of our bus or RV, and he 2440 03:01:47.840 --> 03:01:50.079 went in and fixed some of that. It's all real wood, 2441 03:01:50.159 --> 03:01:52.559 hard wood, and fix some of that. Any furniture out 2442 03:01:52.600 --> 03:01:57.479 there you need fix, you do upholstery, leather, wood, tables, everything, right, 2443 03:01:57.559 --> 03:02:03.159 oleg yep, it hints incredible book. What's at what part 2444 03:02:03.239 --> 03:02:03.760 town is he in? 2445 03:02:04.360 --> 03:02:04.520 Well? 2446 03:02:04.639 --> 03:02:07.360 You do all He's mobile, but you do all Denver right, 2447 03:02:07.479 --> 03:02:08.079 Denver Metro. 2448 03:02:09.200 --> 03:02:11.680 I go anywhere I get paid, So I like that. 2449 03:02:13.040 --> 03:02:15.319 It's so he's like a craftsman. It's like, you know 2450 03:02:15.479 --> 03:02:17.840 how hard it is to find someone these days. It 2451 03:02:17.959 --> 03:02:20.959 actually fixes something. We talk about that on this show. 2452 03:02:21.200 --> 03:02:24.000 He can actually fix up. Maybe it's a family heirloom, 2453 03:02:24.239 --> 03:02:26.520 or maybe it's a couch you just bought and the 2454 03:02:26.680 --> 03:02:29.319 kids screwed it up and you need the leather fixed 2455 03:02:29.440 --> 03:02:31.959 or upholstery. This guy can do it all. Hey, oh leg, 2456 03:02:32.120 --> 03:02:34.840 what's your phone number? Get give us your phone numbers 2457 03:02:34.840 --> 03:02:35.520 so I can give it out. 2458 03:02:35.520 --> 03:02:35.840 What is it? 2459 03:02:36.959 --> 03:02:37.280 Well? 2460 03:02:37.360 --> 03:02:40.040 Three eight five two one. 2461 03:02:40.040 --> 03:02:43.920 Zero three oh three eight eight five two two one zero. 2462 03:02:44.040 --> 03:02:46.680 You can always find the people in their car. And 2463 03:02:46.799 --> 03:02:50.559 his prices are unbelievable. He fixed that hutch. I think 2464 03:02:50.639 --> 03:02:52.600 it was maybe one hundred and twenty five bucks. It's 2465 03:02:52.639 --> 03:02:55.479 like a two thousand dollars hunch. I mean really, it's 2466 03:02:55.719 --> 03:02:58.360 just very fair, very honest, and very good at what 2467 03:02:58.440 --> 03:03:01.399 he does. Three oh three eight eight eight five twenty 2468 03:03:01.479 --> 03:03:04.360 two ten or Oleague, you're on referral list dot com. 2469 03:03:04.479 --> 03:03:07.559 So anybody driving, Hey, I appreciate you calling on that 2470 03:03:07.959 --> 03:03:11.920 comment too on that other company, man Mark, Thank you, 2471 03:03:12.200 --> 03:03:16.040 o League. He's been a member of ours for God, Susanne, 2472 03:03:16.040 --> 03:03:18.079 I'd say, I don't remember. 2473 03:03:17.799 --> 03:03:21.000 Him not being it's been yeah, like twenteen twenty years plus. 2474 03:03:21.000 --> 03:03:23.239 Fifteen twenty years. Now, who should I go to? Who's 2475 03:03:23.239 --> 03:03:23.879 been holding a lot? 2476 03:03:24.040 --> 03:03:24.120 Bo? 2477 03:03:24.280 --> 03:03:26.120 Might as well knock that one out right, quitty Bo, 2478 03:03:26.399 --> 03:03:28.879 my friend, you can free up line three one line 2479 03:03:28.920 --> 03:03:32.120 open three oh three Martino. Hey, Deputy Bow, you were 2480 03:03:32.319 --> 03:03:37.959 in the HVAC business or plumbing business forever. In HVAC 2481 03:03:38.200 --> 03:03:40.879 you were in the home services. Oh no, no, no, 2482 03:03:41.040 --> 03:03:43.840 I'm getting you mixed up. No, I'm not well, that's 2483 03:03:43.920 --> 03:03:46.360 Deputy Bow. Yeah, you were in it forever. What what 2484 03:03:46.479 --> 03:03:48.639 did you make of that? The guy was complaining that 2485 03:03:48.760 --> 03:03:51.840 eight hundred and fifty for the blower motor. But real quick, 2486 03:03:52.120 --> 03:03:55.719 were you HVAC and plumbing or just plumbing or what? 2487 03:03:56.559 --> 03:03:56.719 Now? 2488 03:03:56.840 --> 03:03:59.559 We did HVAC. We did a little plumbing. 2489 03:03:59.680 --> 03:04:01.600 Okay, cool parts. 2490 03:04:01.920 --> 03:04:02.920 So I know all about this. 2491 03:04:03.479 --> 03:04:06.879 On that remotor. We were charging eight hundred and fifty 2492 03:04:06.920 --> 03:04:09.680 dollars five years ago when we were in business for 2493 03:04:09.760 --> 03:04:12.319 a motor like that. And also I want to point 2494 03:04:12.360 --> 03:04:16.040 out when he was getting prices, he probably wasn't getting 2495 03:04:16.120 --> 03:04:19.840 prices on the OEM motor. The original equipment motor after 2496 03:04:19.920 --> 03:04:24.719 mys are a little more complicated to install. And that 2497 03:04:25.000 --> 03:04:26.639 company he mentioned. 2498 03:04:26.399 --> 03:04:27.200 I dealt with him. 2499 03:04:27.239 --> 03:04:30.760 They're a very good company. They wouldn't check that guy around, 2500 03:04:30.799 --> 03:04:33.239 and I'm sure they would get him an invoice if 2501 03:04:33.280 --> 03:04:35.200 he would simply call over there and ask. 2502 03:04:35.159 --> 03:04:38.319 No, he wants an invoice, So listen, I guarantee he's 2503 03:04:38.360 --> 03:04:41.879 got an invoice. He wants an invoice that says, you know, 2504 03:04:42.319 --> 03:04:45.600 labor was this much per hour, or the part was 2505 03:04:45.680 --> 03:04:49.360 this much, and blah blah blah. He wants everything broken down. 2506 03:04:49.600 --> 03:04:52.319 And nobody does that in home services anymore. 2507 03:04:52.440 --> 03:04:55.280 I don't even do that when I do work for 2508 03:04:55.440 --> 03:04:59.920 friends and family. No, I give them a contract price. 2509 03:05:00.079 --> 03:05:00.440 That's right. 2510 03:05:00.559 --> 03:05:03.280 They're buying a job, They're not buying art. 2511 03:05:03.479 --> 03:05:06.159 It's just the way it is. Listen. There's a lot 2512 03:05:06.239 --> 03:05:09.000 of people that are just used to how things worked 2513 03:05:09.040 --> 03:05:11.680 in the fifties, and honestly, it used to be parts 2514 03:05:11.719 --> 03:05:14.520 in labor. It's just not that way anymore. What is 2515 03:05:15.040 --> 03:05:16.399 your update you have for us? 2516 03:05:16.559 --> 03:05:18.239 Okay, this real quick? 2517 03:05:19.079 --> 03:05:23.559 Angelina. She called into the show on February third, I 2518 03:05:23.600 --> 03:05:27.399 think last Thursday, eleven o'clock hour. She called in. She 2519 03:05:27.639 --> 03:05:32.079 was really desperate She lives at the Emerson Flats Apartments. 2520 03:05:32.159 --> 03:05:37.399 It's an eighteen unit. Apparently the people in the apartment 2521 03:05:37.479 --> 03:05:39.600 above her were making all kinds of noises. 2522 03:05:39.680 --> 03:05:42.239 I remember this. This was one of the ones. She 2523 03:05:42.319 --> 03:05:44.799 wouldn't even go upstairs and confront them, right. 2524 03:05:45.879 --> 03:05:47.120 She wouldn't confront them. 2525 03:05:47.399 --> 03:05:48.120 She called the. 2526 03:05:49.600 --> 03:05:51.120 She called the police. 2527 03:05:50.840 --> 03:05:55.000 Apartment, and the police did apparently go over there four 2528 03:05:55.079 --> 03:05:58.360 or five kinds wow, And I couldn't understand. I wanted 2529 03:05:58.440 --> 03:06:02.280 to check out why the police would not issue us 2530 03:06:03.000 --> 03:06:06.600 a ticket a summons for these people. So I called 2531 03:06:06.639 --> 03:06:09.120 the Emerson Flats Department that of course, they wouldn't give 2532 03:06:09.120 --> 03:06:14.799 me any information. But I called the commander of District six, Kim. 2533 03:06:14.680 --> 03:06:16.760 Bowser, nice and she. 2534 03:06:19.600 --> 03:06:22.920 Told one of her lieutenants to call me and give 2535 03:06:22.959 --> 03:06:27.840 me all the information. And the information is that, I 2536 03:06:27.879 --> 03:06:30.440 don't know how to say it, but Angelina has some 2537 03:06:30.559 --> 03:06:31.319 mental issues. 2538 03:06:31.479 --> 03:06:32.760 Oh man, that sucks. 2539 03:06:32.959 --> 03:06:35.440 There's no there's no noise. 2540 03:06:36.040 --> 03:06:36.760 They quit going. 2541 03:06:36.799 --> 03:06:39.600 They've been over there five or six times, so they 2542 03:06:39.760 --> 03:06:44.040 have responded. There's just simply nothing to respond to. She's crazy. Yeah, 2543 03:06:44.280 --> 03:06:46.600 you put it nicer than me, but I mean, she's nuts. 2544 03:06:47.879 --> 03:06:51.760 And the Community Resource off officer of district thinks they're 2545 03:06:51.799 --> 03:06:54.920 trying to reach out to find there some resources, but yeah, 2546 03:06:55.000 --> 03:06:57.079 she's basically a nut. 2547 03:06:57.360 --> 03:07:01.440 I got you, hey, Deputy Bow, Deputy Bow, I really 2548 03:07:01.559 --> 03:07:04.600 appreciate that, and we'll see you here in studio next week. Man, 2549 03:07:04.680 --> 03:07:05.399 good job on that. 2550 03:07:06.399 --> 03:07:06.680 Got it. 2551 03:07:07.120 --> 03:07:11.120 You reminded me of something. I had a lady call 2552 03:07:11.239 --> 03:07:16.159 in and she had me convinced that she had bugs 2553 03:07:16.239 --> 03:07:21.799 all over her apartment. And it was just I can't 2554 03:07:21.799 --> 03:07:27.079 even explain how bad she painted the picture, just so bad. 2555 03:07:27.239 --> 03:07:30.319 It was crazy and so bad, how she painted the 2556 03:07:30.440 --> 03:07:33.920 landlord and everything bad enough to where I said, And 2557 03:07:34.040 --> 03:07:36.479 she was an older woman in her eighties, and she 2558 03:07:36.680 --> 03:07:39.239 was pretty far away. It was so bad. Right after 2559 03:07:39.360 --> 03:07:42.159 the show, literally right after the show, I get in 2560 03:07:42.239 --> 03:07:44.079 my car and I head down to her place. I mean, 2561 03:07:44.200 --> 03:07:46.920 I am just ready to go crazy on these people 2562 03:07:47.280 --> 03:07:50.200 right there in person, this landlord and this poor eighty 2563 03:07:50.280 --> 03:07:52.200 year old. I get there and she opens the door. 2564 03:07:53.079 --> 03:07:56.159 The place is spotless. It is absolutely you could eat 2565 03:07:56.239 --> 03:07:59.399 off the floor. There's not one bug anywhere. But she's 2566 03:07:59.440 --> 03:08:04.840 got a glass sitting on her little kitchen nook or 2567 03:08:04.920 --> 03:08:06.760 whatever you want to call it. It's just sitting there, 2568 03:08:06.840 --> 03:08:09.399 one glass and She's got a piece of paper over 2569 03:08:09.440 --> 03:08:12.120 the glass and she goes, there's an example of all 2570 03:08:12.159 --> 03:08:14.559 the bugs. And I go over and I look at 2571 03:08:14.600 --> 03:08:18.159 the glass. There was literally nothing in the glass. Nothing. 2572 03:08:18.239 --> 03:08:20.600 Then she says, and I'm sitting here and I'm like, 2573 03:08:20.719 --> 03:08:23.440 if she wasn't so old, it's like I didn't even 2574 03:08:23.479 --> 03:08:26.360 know what to say. I mean, she literally sees it. 2575 03:08:26.479 --> 03:08:29.040 I'm like, oh my god. And then she goes and 2576 03:08:29.159 --> 03:08:31.440 that's nothing. Wait, you see the rats that are in 2577 03:08:31.559 --> 03:08:34.280 the box. And we walk into her bedroom and she's 2578 03:08:34.319 --> 03:08:36.760 got this little box next to her bed. Once again, 2579 03:08:36.840 --> 03:08:40.079 the bed's made, it's perfect. It's a nice apartment. I 2580 03:08:40.159 --> 03:08:43.399 mean it is a nice apartment, not even like an old, 2581 03:08:43.559 --> 03:08:47.559 clean one. It is like a nice, newer apartment. And 2582 03:08:47.680 --> 03:08:51.600 she's got this box bigger than a shoebox, but not 2583 03:08:51.760 --> 03:08:54.680 much bigger, like a little Amazon box. And she goes, 2584 03:08:54.719 --> 03:08:56.959 there's rats in there, and they always come out at 2585 03:08:57.000 --> 03:08:59.479 night and they bite my toes. And I look in 2586 03:08:59.559 --> 03:09:02.000 the box and there's like a book. There's nothing in 2587 03:09:02.079 --> 03:09:04.360 the box but a book. And then I'm looking at 2588 03:09:04.440 --> 03:09:08.319 her and I'm going, this is insane. I know, she's 2589 03:09:08.399 --> 03:09:11.239 not like trying to joke with me or anything. I 2590 03:09:11.479 --> 03:09:13.399 At this point, I told her, well, I'm going to 2591 03:09:13.440 --> 03:09:15.920 go talk to the landlord and hopefully we can do something. 2592 03:09:16.680 --> 03:09:19.399 And then I made a call to have I think 2593 03:09:19.440 --> 03:09:21.760 it was her daughter kind of check on her. I mean, 2594 03:09:21.920 --> 03:09:23.639 I don't know if she's off her meds or what, 2595 03:09:23.840 --> 03:09:26.079 but I figured out one of her relatives. But there's 2596 03:09:26.159 --> 03:09:28.559 nothing I can do for that. And this poor woman 2597 03:09:28.639 --> 03:09:31.000 that Beau was talking about, same thing. I mean, what 2598 03:09:31.079 --> 03:09:34.200 do you possibly do You hear noises, You literally hear them. 2599 03:09:34.440 --> 03:09:37.360 You call a radio show because you're so frantic about it, 2600 03:09:37.639 --> 03:09:41.719 you can't stop it. It's literally consuming every breath you 2601 03:09:41.920 --> 03:09:46.040 take every day. It's got to be horrible. Imagine hearing 2602 03:09:46.159 --> 03:09:51.559 and seeing things and thinking they're real. It's absolutely it's 2603 03:09:51.639 --> 03:09:54.840 astonishing to me what some people live with. And I 2604 03:09:55.600 --> 03:09:58.239 feel for them, but there's it's just outside of my 2605 03:09:58.360 --> 03:10:35.319 pay grade. Mike and Will hold on a little over 2606 03:10:35.479 --> 03:10:38.200 twenty five pounds in five weeks I've lost with Denver 2607 03:10:38.360 --> 03:10:40.239 Regen dot com. I'm going to tell you the secret 2608 03:10:40.280 --> 03:10:43.559 sauce they got. They got together with a compounding pharmacy. 2609 03:10:43.639 --> 03:10:46.559 They take a GLP one that's the new weight loss drug. 2610 03:10:46.600 --> 03:10:49.319 Everybody's talking about. And what they do is they have 2611 03:10:49.440 --> 03:10:54.000 the pharmacy compounded to their unique formula if you will. 2612 03:10:54.040 --> 03:10:56.319 But it's a GLP one, don't get me wrong. That's 2613 03:10:56.399 --> 03:10:58.399 what it is. They have some vitamins some other stuff 2614 03:10:58.440 --> 03:11:00.840 in there, and then you take it and basically you 2615 03:11:00.879 --> 03:11:03.639 don't feel hungry, which is amazing. But more than that, 2616 03:11:03.840 --> 03:11:05.799 not only do you feel full after you eat a 2617 03:11:05.840 --> 03:11:08.399 little bit. Let's say you have just I don't know, 2618 03:11:08.639 --> 03:11:11.040 let's say a hot dog with no bun, just a 2619 03:11:11.159 --> 03:11:14.840 little meal, some yogurt, you feel full twenty minutes goes by. 2620 03:11:15.159 --> 03:11:17.719 You feel full. If you eat much more than that, 2621 03:11:17.840 --> 03:11:20.639 you'll feel even fuller. It's crazy. I've had like a 2622 03:11:20.760 --> 03:11:23.399 slice and a half of pizza and I feel like 2623 03:11:23.520 --> 03:11:25.760 I ate Thanksgiving dinner, or I felt like I'd been 2624 03:11:25.799 --> 03:11:28.719 eating all day. But the other thing it does that's amazing. 2625 03:11:29.799 --> 03:11:31.440 Not only does it make you feel full, and the 2626 03:11:31.479 --> 03:11:33.520 reason it does that by the way it slows down 2627 03:11:33.600 --> 03:11:38.000 your digestion literally. And if you're let me stick to 2628 03:11:38.200 --> 03:11:40.239 my points on this though, and I'm saying this from 2629 03:11:40.319 --> 03:11:42.959 someone that's been on it a little over six weeks now, 2630 03:11:43.760 --> 03:11:46.719 what it really does that's incredible is it makes a 2631 03:11:46.840 --> 03:11:49.680 food noise go away. I mean I used to diet 2632 03:11:50.319 --> 03:11:52.719 and all I would do was think about my next meal. 2633 03:11:53.079 --> 03:11:56.360 Once that part was taken away, it's like dieting, but 2634 03:11:56.479 --> 03:11:58.920 you don't think of food. It kills a food noise. 2635 03:11:59.159 --> 03:12:01.760 That's the best way to put it. And with Denver Regon, 2636 03:12:01.920 --> 03:12:04.000 unlike a lot of these other places, they don't try 2637 03:12:04.040 --> 03:12:07.159 to rob you under three hundred bucks a month. I 2638 03:12:07.239 --> 03:12:10.719 figure I'm done in about another four weeks. I'm trying 2639 03:12:10.760 --> 03:12:14.399 to get down forty pounds. I'm twenty five plus already. 2640 03:12:14.719 --> 03:12:17.000 I should be there soon. So think about that. I'm 2641 03:12:17.000 --> 03:12:19.399 gonna lose all that weight for around nine hundred bucks, 2642 03:12:20.520 --> 03:12:22.319 and you don't sit there and think of food all 2643 03:12:22.360 --> 03:12:24.559 the time. I really want to make sure you understand 2644 03:12:24.600 --> 03:12:27.920 how it works. Denverregen dot com. Listen three inundred bucks 2645 03:12:28.000 --> 03:12:33.040 Denverregen dot com, Denverregen dot com. Now I want to 2646 03:12:33.079 --> 03:12:35.959 talk about Genesis Total Exteriors. You can get two painters 2647 03:12:36.040 --> 03:12:38.440 over there. Maybe you forgot to get your wife something 2648 03:12:38.479 --> 03:12:41.680 for Valentine's Day. Here's the deal right now, two guys 2649 03:12:41.799 --> 03:12:44.399 to paint whatever you want inside your house for eight 2650 03:12:44.559 --> 03:12:47.520 hours at sixteen hours of labor. They could maybe knock 2651 03:12:47.600 --> 03:12:50.920 out the whole first floor of a smaller home, maybe 2652 03:12:51.040 --> 03:12:53.760 three bedrooms. You get the idea. You get eight hours, 2653 03:12:53.840 --> 03:12:57.360 two guys, and we have used Genesis Total Exteriors at 2654 03:12:57.399 --> 03:13:01.360 our house. They're absolutely unbelievable. You got a call basically 2655 03:13:01.479 --> 03:13:05.799 today though. That's Genesis tootal Exteriors dot com. Genesis Total 2656 03:13:05.879 --> 03:16:58.000 Exteriors dot Com. Yeah, yeah, alright three O three seven 2657 03:16:58.159 --> 03:17:01.920 one three eight two five five three three Martino, you've 2658 03:17:01.920 --> 03:17:04.120 been ripped off taking advantage of we want to hear 2659 03:17:04.159 --> 03:17:06.079 from you. You can always join us on YouTube, by 2660 03:17:06.159 --> 03:17:09.799 the way, type in Troubleshooter Network you'll see it. I'm 2661 03:17:09.840 --> 03:17:12.159 gonna go to Mike Susan. Actually, Mike, I'm going to 2662 03:17:12.200 --> 03:17:14.040 come right to you, but hold on one second. Hey, Will, 2663 03:17:14.440 --> 03:17:17.280 what is your question real quick on alimony and child 2664 03:17:17.360 --> 03:17:19.600 support because I might want to want to get up 2665 03:17:19.639 --> 03:17:21.360 Bonnie Shields or one of our attorneys. 2666 03:17:23.280 --> 03:17:28.239 Yeah, Hi, Mark, longtime listener. I've run some simulations in 2667 03:17:29.159 --> 03:17:34.479 the state for spousal support and child support and curious 2668 03:17:34.520 --> 03:17:38.239 about what the judges discretion will be on what the 2669 03:17:39.200 --> 03:17:46.799 final amount will be because the monthly income, yeah, after 2670 03:17:47.879 --> 03:17:52.520 the support and the child support would be wouldn't be enough. 2671 03:17:52.399 --> 03:17:52.799 To live on. 2672 03:17:52.920 --> 03:17:53.239 Period. 2673 03:17:53.440 --> 03:17:55.879 Oh that's a curious question. Hold on, I get you, 2674 03:17:56.719 --> 03:17:59.559 but I never thought when you use the calculator that 2675 03:17:59.680 --> 03:18:01.719 it would be it would. 2676 03:18:01.520 --> 03:18:01.959 Be like that. 2677 03:18:02.120 --> 03:18:04.440 But I do want Bonnie shields for that, Suzanne, she's 2678 03:18:04.479 --> 03:18:06.559 going to know that? Is it in Denver Metro? What 2679 03:18:06.719 --> 03:18:08.360 area you is this going in? 2680 03:18:08.520 --> 03:18:08.680 Will? 2681 03:18:09.040 --> 03:18:09.600 What judge? 2682 03:18:12.319 --> 03:18:14.319 Yeah, it's gonna be Jefferson. 2683 03:18:14.719 --> 03:18:15.799 Do you know what judge it is? 2684 03:18:17.159 --> 03:18:17.200 No? 2685 03:18:17.360 --> 03:18:19.360 I don't, okay, hold on a second. The reason I 2686 03:18:19.440 --> 03:18:21.799 asked that is Bonnie knows all the judges and she 2687 03:18:21.959 --> 03:18:24.360 might have an idea, although she might not want to 2688 03:18:24.399 --> 03:18:26.920 talk about that on air. Hey, meantime, Hey Mike, what 2689 03:18:27.159 --> 03:18:28.840 is going on with you? 2690 03:18:29.040 --> 03:18:29.200 Sir? 2691 03:18:32.559 --> 03:18:32.760 Yeah? 2692 03:18:32.840 --> 03:18:33.600 Hi, hey Mike. 2693 03:18:35.200 --> 03:18:37.360 So I'll try to make this quick. 2694 03:18:37.799 --> 03:18:38.159 So far. 2695 03:18:38.879 --> 03:18:42.079 The other day, me, my wife, and my stepdaughter were 2696 03:18:42.319 --> 03:18:45.319 in a rear end car accident. 2697 03:18:45.959 --> 03:18:48.879 And the did you get rear ended or someone rear 2698 03:18:49.000 --> 03:18:49.319 ended you? 2699 03:18:50.639 --> 03:18:51.680 Somebody rear ended me? 2700 03:18:51.920 --> 03:18:52.239 Got it. 2701 03:18:53.799 --> 03:18:58.239 And this individual, instead of just pulling over, you know, 2702 03:18:58.399 --> 03:19:04.559 like everyone else, would he to run. So I, you know, 2703 03:19:04.680 --> 03:19:07.319 I chase him down. I put my car in front 2704 03:19:07.360 --> 03:19:10.040 of his and was able to get police to contact us. 2705 03:19:11.040 --> 03:19:14.319 And uh, so far his insurance is being really cool. 2706 03:19:14.399 --> 03:19:18.719 But the police didn't want to really deal with it 2707 03:19:19.000 --> 03:19:22.159 at all in terms of a legal standpoint. I wanted 2708 03:19:22.200 --> 03:19:25.079 to I'm not sure they. 2709 03:19:25.239 --> 03:19:27.120 Well, Mike, help me out here, I mean, give me, 2710 03:19:27.479 --> 03:19:28.479 give me an idea. 2711 03:19:28.799 --> 03:19:28.959 Why. 2712 03:19:30.159 --> 03:19:33.000 Okay, so I'm picturing this. You guys are going to stop, 2713 03:19:33.079 --> 03:19:36.799 I assume, and he runs India. Yes, then he kind 2714 03:19:36.840 --> 03:19:39.079 of puts it in reverse a little and goes around 2715 03:19:39.120 --> 03:19:39.959 you and takes off. 2716 03:19:41.600 --> 03:19:41.639 No. 2717 03:19:41.959 --> 03:19:44.120 I pulled forward a little bit because we were, you know, 2718 03:19:44.239 --> 03:19:45.719 in a spot where we would be able to turn 2719 03:19:45.840 --> 03:19:47.159 off and into a gas stake. 2720 03:19:47.280 --> 03:19:50.200 And he kept going, and he just kept going, and 2721 03:19:50.280 --> 03:19:53.120 then you get behind him and then call the cops, 2722 03:19:53.159 --> 03:19:57.120 and then somehow you end up stopping him, and then 2723 03:19:57.159 --> 03:19:57.959 the cops show up. 2724 03:19:59.200 --> 03:20:01.239 Yes, sir, I pulled around in front of him and 2725 03:20:01.360 --> 03:20:02.719 stopped him in the middle of the road. 2726 03:20:02.799 --> 03:20:04.959 And then what did the cops say when they finally 2727 03:20:05.239 --> 03:20:08.040 showed up and you told them what happened? You see 2728 03:20:08.120 --> 03:20:09.600 where your car is and where he. 2729 03:20:09.799 --> 03:20:11.079 Is or she? Is it a he? 2730 03:20:11.280 --> 03:20:14.120 I assume it was a gentleman. 2731 03:20:14.399 --> 03:20:17.600 So and that did he like deny that he did it? 2732 03:20:17.760 --> 03:20:17.920 Or what? 2733 03:20:18.159 --> 03:20:19.600 What? What happened on the scene. 2734 03:20:21.079 --> 03:20:23.639 He didn't deny that he hit me, but the cops. 2735 03:20:23.760 --> 03:20:26.799 All the cops wanted to do was exchange information. They 2736 03:20:26.840 --> 03:20:28.879 didn't want to deal with the fact that he left 2737 03:20:29.120 --> 03:20:30.639 the scene of an accident. 2738 03:20:30.559 --> 03:20:32.959 Or okay, but when they wrote it up. If I 2739 03:20:33.120 --> 03:20:36.239 look at the police report, he hit you, is that correct? 2740 03:20:37.399 --> 03:20:39.280 They didn't even make a police report. 2741 03:20:39.760 --> 03:20:43.399 There was no police report. You just exchanged information. Where 2742 03:20:43.440 --> 03:20:44.120 did this happen? 2743 03:20:45.440 --> 03:20:50.360 This happened two days ago. Where off of Sheridan And. 2744 03:20:51.280 --> 03:20:51.799 Is that Denver? 2745 03:20:51.959 --> 03:20:52.159 Guys? 2746 03:20:52.200 --> 03:20:53.440 Where's that Lakewood? Where's it. 2747 03:20:55.239 --> 03:20:55.639 Department? 2748 03:20:56.239 --> 03:20:56.280 What? 2749 03:20:56.479 --> 03:20:57.799 I'm sorry? What police department? 2750 03:20:58.840 --> 03:21:01.239 Are that a police department was the one that handled 2751 03:21:01.280 --> 03:21:01.799 the situation? 2752 03:21:02.159 --> 03:21:04.280 And at this point how much damage to the car? 2753 03:21:06.239 --> 03:21:09.680 We are waiting for an appraisal right now, but last 2754 03:21:09.719 --> 03:21:14.799 time this vehicle was hit, it costs or posted three 2755 03:21:14.840 --> 03:21:17.600 thousand dollars. I actually have an invoice somewhere around. 2756 03:21:17.639 --> 03:21:19.680 That's all right. Was there any It's probably going to 2757 03:21:19.719 --> 03:21:22.280 be more than that now, was there anybody injured in 2758 03:21:22.399 --> 03:21:22.920 the vehicle? 2759 03:21:25.360 --> 03:21:30.440 We're all sore, but nobody was terribly injured. His his 2760 03:21:30.639 --> 03:21:34.280 insurance company have you know, made offers to us? 2761 03:21:34.760 --> 03:21:36.959 You know, Suzanne hold on, Mike, I got to take 2762 03:21:37.000 --> 03:21:39.479 this break. Suzanne gets you on. Fuller up for me, please, 2763 03:21:39.799 --> 03:21:42.120 John Fuller hold tight three oh three seven one three 2764 03:21:42.440 --> 03:21:44.719 eight two five five. It drives me nuts when people 2765 03:21:44.799 --> 03:21:47.280 say we all don't feel good, but there is no injuries. 2766 03:21:47.760 --> 03:21:49.639 You realize four or five days from now. 2767 03:21:50.079 --> 03:21:50.159 Uh. 2768 03:21:50.280 --> 03:21:53.520 They it's absolutely insane. But Mike, hold on, I'm I'm I. 2769 03:21:53.760 --> 03:21:56.280 I just want to get our personal injury attorney up. 2770 03:21:57.000 --> 03:22:00.920 And then Bonnie shields, Bonnie shields, Hey, I appreciate you 2771 03:22:01.040 --> 03:22:04.680 coming up, Bonnie, and I've got to ask you something. Will. 2772 03:22:04.840 --> 03:22:07.559 In fact, I'm gonna let Will actually ask you. Will 2773 03:22:07.719 --> 03:22:11.440 is getting ready to get a divorce and he's looking 2774 03:22:11.520 --> 03:22:15.520 at alimony and child support. There's some kind of calculator, Bonnie. 2775 03:22:15.559 --> 03:22:18.680 I guess you can go on and try to calculate stuff. 2776 03:22:18.760 --> 03:22:24.440 Right. There's a calculator for both child support and there's 2777 03:22:24.440 --> 03:22:26.520 an indviisement calculator for maintenance. 2778 03:22:26.639 --> 03:22:30.280 So here's the interesting part. So he used the calculator. 2779 03:22:30.360 --> 03:22:32.959 His name's Will. I have him up as well. But 2780 03:22:33.120 --> 03:22:37.280 the problem he's running into after he's gonna pay, where 2781 03:22:37.680 --> 03:22:40.440 the calculator is saying he's gonna pay or guessing he's 2782 03:22:40.479 --> 03:22:43.319 gonna pay, he won't even be able to afford to 2783 03:22:43.520 --> 03:22:46.440 live like he does now. And I'll let him fill 2784 03:22:46.479 --> 03:22:48.879 in the blanks. But he wants to know how much 2785 03:22:49.040 --> 03:22:52.479 discretion the judge has. Go ahead and add on to that. 2786 03:22:52.639 --> 03:22:54.120 Will then we'll let Bonnie speak. 2787 03:22:55.719 --> 03:22:57.319 Yeah, I think he covered it really well. 2788 03:22:58.719 --> 03:23:02.239 Has been married for over twenty years to kids, and 2789 03:23:02.319 --> 03:23:05.040 I'm just kind of seeing what my options are and 2790 03:23:06.000 --> 03:23:08.440 what my obligation will be. I certainly want to take 2791 03:23:08.479 --> 03:23:11.840 care of the kids, but also need. 2792 03:23:11.799 --> 03:23:12.360 To live as well. 2793 03:23:12.920 --> 03:23:14.000 Yeah, go ahead, Bonnie. 2794 03:23:14.879 --> 03:23:19.840 Okay, So three things. First of all, we're assuming you're 2795 03:23:19.879 --> 03:23:24.520 calculating it correctly. Make sure things like when you calculate 2796 03:23:24.639 --> 03:23:27.639 child support, make sure you've got on there. If somebody's 2797 03:23:27.680 --> 03:23:30.520 paying out health insurance, the portion is paid for the 2798 03:23:30.639 --> 03:23:32.959 kids goes on there. That's a credit to you if 2799 03:23:33.000 --> 03:23:37.799 you're the one paying that. And make sure it's calculated 2800 03:23:37.840 --> 03:23:42.799 on both parties' gross monthly incomes. If those are regular incomes, 2801 03:23:42.879 --> 03:23:46.000 that's easiest. If somebody gets bonuses, it becomes a little 2802 03:23:46.079 --> 03:23:50.600 more complicated. Somebody's self employed, it becomes really complicated. It's 2803 03:23:51.680 --> 03:23:54.200 are you self employer? Do you work for somebody else? 2804 03:23:54.319 --> 03:23:54.879 Taxes out. 2805 03:23:56.159 --> 03:23:56.920 Yeah, I w two. 2806 03:23:57.760 --> 03:23:59.680 Okay, that's the easiest. 2807 03:24:00.120 --> 03:24:00.440 Thing for her. 2808 03:24:00.479 --> 03:24:01.680 Does everybody work full time? 2809 03:24:03.799 --> 03:24:04.879 No, she's part time? 2810 03:24:06.399 --> 03:24:09.680 Okay, like part time, like in how many hours. 2811 03:24:11.760 --> 03:24:12.200 Part time? 2812 03:24:12.280 --> 03:24:16.479 Meaning she makes about six thousand a year, that's part time. 2813 03:24:18.079 --> 03:24:18.399 Okay. 2814 03:24:18.600 --> 03:24:20.120 How old is your youngest child? 2815 03:24:21.920 --> 03:24:22.360 Fourteen? 2816 03:24:23.360 --> 03:24:25.719 Okay, So if your youngest child is over the age 2817 03:24:25.760 --> 03:24:28.239 of two, that court is going to do what they 2818 03:24:28.319 --> 03:24:32.120 call impute income to her. Most likely, if there's no 2819 03:24:32.280 --> 03:24:34.559 reason why she's not disabled and she doesn't have a 2820 03:24:34.680 --> 03:24:37.360 child under the age of two, they're going to look 2821 03:24:37.440 --> 03:24:40.920 at what would she be able to make if she 2822 03:24:41.120 --> 03:24:45.799 was working full time. Oh, that's a huge difference, So 2823 03:24:46.559 --> 03:24:49.200 that goes under her column. Not six thousand a year. 2824 03:24:49.319 --> 03:24:52.200 That would be crazy. If she's able to work and 2825 03:24:52.360 --> 03:24:56.239 chooses not to, there's some what kind of work does 2826 03:24:56.280 --> 03:24:56.479 she do? 2827 03:25:00.159 --> 03:25:00.760 She's a tutor? 2828 03:25:02.159 --> 03:25:05.920 Okay? So yeah, I mean, is there any reason she 2829 03:25:06.000 --> 03:25:08.639 can't work full time other than she's used to not 2830 03:25:08.760 --> 03:25:09.680 having to work full time? 2831 03:25:11.559 --> 03:25:12.319 No, don't reason. 2832 03:25:12.959 --> 03:25:15.760 Okay, the court will impute income to her, so that 2833 03:25:15.799 --> 03:25:18.559 will help. The other thing you need to know is 2834 03:25:18.639 --> 03:25:22.959 that maintenance is also calculated on the same gross incomes, 2835 03:25:23.639 --> 03:25:26.840 but the maintenance calculation you're looking at is a guideline. 2836 03:25:27.360 --> 03:25:31.799 It's not as much a hard set and stone as 2837 03:25:31.879 --> 03:25:35.479 the child support. The child support occasionally the courts can 2838 03:25:35.559 --> 03:25:38.399 deviate from that, but it doesn't happen that often. Then 2839 03:25:38.440 --> 03:25:41.680 there has to be really good cause for it. The maintenance, however, 2840 03:25:42.319 --> 03:25:47.440 that's it's really a recommendation or an advisement number. So 2841 03:25:47.879 --> 03:25:50.719 because years ago judges someone would give ten dollars a month, 2842 03:25:50.799 --> 03:25:53.120 and the same you know, judge in the same courthouse, 2843 03:25:53.200 --> 03:25:56.719 same fact, might give two thousand. So they came up 2844 03:25:56.920 --> 03:25:59.360 with this chart that kind of gives the guys, the 2845 03:25:59.440 --> 03:26:02.120 judges of a guideline. A lot of times they use 2846 03:26:02.200 --> 03:26:06.280 that guideline amount, and there's what they're supposed to do 2847 03:26:06.360 --> 03:26:08.959 is look at that and then explain if they're giving 2848 03:26:09.000 --> 03:26:11.239 a different number, what are the reasons for that. And 2849 03:26:11.360 --> 03:26:13.319 the reasons for that might be that there's not enough 2850 03:26:13.600 --> 03:26:15.920 love for you to live on if your living expenses 2851 03:26:15.959 --> 03:26:21.840 are reasonable. Yeah, so they can deviate from that maintenance number. 2852 03:26:21.920 --> 03:26:25.680 But I think your big issue here is you haven't 2853 03:26:25.719 --> 03:26:27.079 imputed income to her. 2854 03:26:27.239 --> 03:26:31.479 So, Bonnie, I love all that information, I mean really 2855 03:26:31.639 --> 03:26:35.280 love it. Well, let me ask you something. I assume 2856 03:26:35.399 --> 03:26:38.079 you don't have an attorney, is why you're asking us. 2857 03:26:40.360 --> 03:26:41.840 Yeah, that's correct, And then I. 2858 03:26:41.920 --> 03:26:45.319 Want to go on to the second question is why 2859 03:26:45.479 --> 03:26:46.879 don't you have an attorney? 2860 03:26:48.680 --> 03:26:51.000 Well, this has just recently come up and I'm just 2861 03:26:51.120 --> 03:26:54.120 kind of doing a discovery on what it's. 2862 03:26:54.000 --> 03:26:54.600 Going to look like. 2863 03:26:55.000 --> 03:26:57.680 So let me let me put you back on hold. Bonnie, 2864 03:26:57.719 --> 03:27:01.000 Can you hang with us a minute? Yeah, So here's 2865 03:27:01.000 --> 03:27:02.719 where I'm going to come when we come back, guys, 2866 03:27:02.760 --> 03:27:06.040 And I really want your true statement just from I mean, 2867 03:27:06.079 --> 03:27:10.159 you've been doing this, Bonnie forever. I really want to 2868 03:27:10.360 --> 03:27:14.879 understand when wouldn't you hire an attorney? Like, why wouldn't 2869 03:27:14.920 --> 03:27:17.959 you They've been married twenty years, they have a couple kids. 2870 03:27:18.479 --> 03:27:20.760 I don't know what kind of money Will makes, but 2871 03:27:20.840 --> 03:27:22.680 I can tell you one thing about Will. I can 2872 03:27:22.760 --> 03:27:26.520 hear it in his voice that he's distraught. I mean, 2873 03:27:26.600 --> 03:27:30.159 I can tell this is really affecting him. I don't 2874 03:27:30.200 --> 03:27:33.000 want to get into what happened by any means, that's 2875 03:27:33.120 --> 03:27:36.360 no one's business, but I can tell this is not 2876 03:27:36.559 --> 03:27:40.200 good for him. And I don't know if that's like normal. 2877 03:27:40.360 --> 03:27:44.000 This is kind of going towards Bonnie. When people decide 2878 03:27:44.079 --> 03:27:46.719 I've heard too many people decide because they really love 2879 03:27:46.799 --> 03:27:49.239 the person that they're not going to use an attorney, 2880 03:27:49.479 --> 03:27:52.399 and then a couple of years later they realize how 2881 03:27:52.680 --> 03:27:55.239 bad they got screwed in the deal. That's where I'm 2882 03:27:55.280 --> 03:28:59.200 coming up after this. You know, retirement planning is more 2883 03:28:59.239 --> 03:29:02.159 than just managed your assets. I want you to talk 2884 03:29:02.239 --> 03:29:05.479 to someone, and it's Retirement Center Planning of the Rockies. 2885 03:29:05.520 --> 03:29:07.760 We've been talking about them for years, but these guys 2886 03:29:07.799 --> 03:29:10.600 are going to talk about every aspect of retirement, not 2887 03:29:10.799 --> 03:29:13.360 just what investments to make. They're going to talk about 2888 03:29:13.440 --> 03:29:16.120 healthcare and of course your legacy. They can help you 2889 03:29:16.399 --> 03:29:20.479 optimize Social Security benefits. They can talk about long term 2890 03:29:20.639 --> 03:29:24.120 care planning, estate planning, pretty much anything that's got to 2891 03:29:24.159 --> 03:29:26.959 do with retirement. It's not just about what to buy, 2892 03:29:27.120 --> 03:29:29.120 what to invest in. I mean, they're going to talk 2893 03:29:29.159 --> 03:29:31.680 about that stuff as well, but these guys really dive 2894 03:29:31.760 --> 03:29:36.159 into everything, including taxes, maybe timing of when to retire. 2895 03:29:36.600 --> 03:29:38.920 They can answer all the questions and they take a 2896 03:29:39.159 --> 03:29:42.719 unique approach to it. They really do. They have multiple 2897 03:29:42.840 --> 03:29:47.520 generations living and working at Retirement Planning Center of the Rockies. 2898 03:29:47.600 --> 03:29:49.920 They just have been through all of this. They discuss 2899 03:29:50.000 --> 03:29:52.600 it every day. Just give them a call, talk to them. 2900 03:29:52.639 --> 03:29:56.120 You're going to love these guys. Ourpcenter dot com, that's 2901 03:29:56.319 --> 03:30:02.079 ourpcenter dot com. Fuller Law. I say it all the time. 2902 03:30:02.200 --> 03:30:05.639 He's my attorney, He's Suzanne's attorney. He is our daughter 2903 03:30:05.879 --> 03:30:08.600 at Aline's attorney. The bottom line is, if you've been 2904 03:30:08.639 --> 03:30:11.120 in a car wreck and it's someone else's fault, you 2905 03:30:11.319 --> 03:30:13.319 need an attorney. In fact, we have a call. We're 2906 03:30:13.360 --> 03:30:15.920 going to be dealing with that with Mike about and 2907 03:30:16.040 --> 03:30:18.479 hopefully we get John on. But here's the bottom line. 2908 03:30:18.799 --> 03:30:21.479 John Fuller is the best I've met with personal injury. 2909 03:30:21.920 --> 03:30:25.360 This guy got his maximum payout on both times we 2910 03:30:25.559 --> 03:30:28.799 used him. Then, unlike a lot of attorneys, well they 2911 03:30:28.879 --> 03:30:33.360 might try to do it, but John successfully negotiated the 2912 03:30:33.520 --> 03:30:38.440 hospital bills, the Cairo practic bills, negotiated those all down 2913 03:30:38.719 --> 03:30:42.840 significantly to put more money into our pocket. He does 2914 03:30:42.879 --> 03:30:45.280 a wonderful job, and you'll deal with John. He's got 2915 03:30:45.360 --> 03:30:47.399 a great team. But when you want to talk to John, 2916 03:30:47.680 --> 03:30:50.159 you'll have his cell number to talk to him. Check 2917 03:30:50.239 --> 03:30:55.520 John out at John Fullerlaw dot com. Actually, let me 2918 03:30:55.639 --> 03:30:57.440 just give you his phone number three oh three five 2919 03:30:57.639 --> 03:31:01.040 nine seven forty five hundred three three five nine seven 2920 03:31:01.319 --> 03:35:13.079 forty five hundred all right, three oh three seven one 2921 03:35:13.159 --> 03:35:15.479 three eight two five five. We've got a lot cooking here, 2922 03:35:15.520 --> 03:35:18.200 and I mean a lot. We're gonna have two attorneys on. 2923 03:35:18.280 --> 03:35:19.760 But I got to tell you about eight eight eight 2924 03:35:19.840 --> 03:35:22.440 Heating dot Com. Garrett and the gang over there, forty 2925 03:35:22.520 --> 03:35:24.879 five bucks, forty five dollars will come out and clean 2926 03:35:24.959 --> 03:35:28.200 that uh furnace in any kind of hybrid systems you need, 2927 03:35:28.840 --> 03:35:30.719 they have it all when it comes to furnaces and 2928 03:35:30.799 --> 03:35:34.799 air conditioners. It's a great company, great people, and I've 2929 03:35:34.879 --> 03:35:37.040 personally used them. I love them. Eight eight eight Heating 2930 03:35:37.120 --> 03:35:39.440 dot Com. But that deal for forty five bucks, You're 2931 03:35:39.559 --> 03:35:41.159 not going to get a better deal than that. And 2932 03:35:41.239 --> 03:35:44.760 then one clear Choice Doors dot Com. It's a gridge 2933 03:35:44.799 --> 03:35:48.239 door opener company. One clear Choice Doors dot Com. Everywhere 2934 03:35:48.319 --> 03:35:50.719 from I believe Pueblo all the way down or at 2935 03:35:50.799 --> 03:35:54.120 least Colorado Springs all the way down north all or 2936 03:35:54.159 --> 03:35:57.040 across Front Range. You need new gridge doors, new gridge 2937 03:35:57.079 --> 03:36:00.239 door openers. They got all their pricing online. The great 2938 03:36:00.280 --> 03:36:04.760 people been with us forever. One clear Choice Doors dot Com. 2939 03:36:04.879 --> 03:36:07.639 Now I want to go back to Bonnie Shields, Hey, Bonnie, 2940 03:36:08.920 --> 03:36:11.159 you kind of understood what I was asking you. This 2941 03:36:11.360 --> 03:36:13.879 poor guy's been married twenty years, and I'm going to 2942 03:36:13.920 --> 03:36:16.000 pull him back up so he's listening and he can 2943 03:36:16.120 --> 03:36:18.680 chime in, of course. But anybody, now I'm not just 2944 03:36:18.840 --> 03:36:21.479 talking about Will here, but anybody you've been married twenty years, 2945 03:36:21.879 --> 03:36:24.719 you start going through a divorce and things start sinking in, 2946 03:36:24.879 --> 03:36:28.200 your family's going to be different, everything changes. In what 2947 03:36:28.399 --> 03:36:31.959 circumstance would you not use an attorney? I think if 2948 03:36:32.040 --> 03:36:34.280 you have kids, you're going to use an attorney, but please, 2949 03:36:34.360 --> 03:36:35.120 you're the expert. 2950 03:36:36.520 --> 03:36:41.520 Well, I mean, anytime that you can afford it, you 2951 03:36:41.600 --> 03:36:43.840 should use one. N Love. Things are really simple. There's 2952 03:36:43.920 --> 03:36:46.520 no kids, you've been married, very short period of time. 2953 03:36:46.920 --> 03:36:49.440 You each decide I'll keep mind, you keep yours. You 2954 03:36:49.520 --> 03:36:52.319 can probably manage suit that paperwork, get it done and 2955 03:36:52.479 --> 03:36:55.559 be out of there. So if there's anything to divide up, 2956 03:36:55.639 --> 03:37:00.879 if there's child support, maintenance, calculations, kittos, unless you totally 2957 03:37:01.360 --> 03:37:04.040 agree yeah on everything. 2958 03:37:04.639 --> 03:37:09.200 And then I guess right from an emotional point though, 2959 03:37:09.639 --> 03:37:11.799 I mean, I don't know who, and I don't want 2960 03:37:11.799 --> 03:37:14.200 to get into it. I don't know who filed on 2961 03:37:14.399 --> 03:37:17.760 who or what happened in their relationship, but the person 2962 03:37:18.559 --> 03:37:20.399 if they didn't know it was coming, if one of 2963 03:37:20.479 --> 03:37:22.600 them didn't know it was coming, I'd say a lot 2964 03:37:22.639 --> 03:37:26.200 of times, the emotional aspect of it, they might think 2965 03:37:26.239 --> 03:37:28.040 they're going to get back together. They could be on 2966 03:37:28.159 --> 03:37:32.239 a totally different page, maybe even getting hoodwink by the spouse, 2967 03:37:32.399 --> 03:37:34.920 like leading them on, like, hey, if you're good through this, 2968 03:37:35.120 --> 03:37:38.079 maybe we'll get back together. We've just had calls like 2969 03:37:38.200 --> 03:37:41.760 this where people call up a year later realizing that 2970 03:37:41.920 --> 03:37:44.920 their spouse took advantage of their feelings. I mean, you've 2971 03:37:45.000 --> 03:37:46.079 dealt with dad, haven't you. 2972 03:37:47.120 --> 03:37:53.440 Oh yeah, people especially, it usually happens. So when one person, 2973 03:37:53.520 --> 03:37:55.479 and it's usually the person that makes the most money 2974 03:37:55.559 --> 03:37:59.079 and a significant amount over the other person, says we 2975 03:37:59.200 --> 03:38:01.479 can do this our we can save a whole lot 2976 03:38:01.520 --> 03:38:04.000 of money on attorney fees. I'll get the paperwork, I'll 2977 03:38:04.040 --> 03:38:05.840 fill it out. All you need to do is sign here. 2978 03:38:06.200 --> 03:38:07.879 I've seen that one a whole lot of time. 2979 03:38:08.079 --> 03:38:10.680 So listen, will I'm not going to air your laundry 2980 03:38:10.799 --> 03:38:13.799 out any more on air, and I'm doing that for 2981 03:38:13.879 --> 03:38:17.000 a reason. And Bonnie might be able to explain that 2982 03:38:17.120 --> 03:38:18.719 to you, but I mean, I'm just not going to 2983 03:38:18.760 --> 03:38:21.159 do it to you. I don't think it's right. Bonnie 2984 03:38:21.200 --> 03:38:23.799 will answer any of your questions though, Bonnie, I assume 2985 03:38:23.879 --> 03:38:26.159 he can call you talk to you with any kind 2986 03:38:26.159 --> 03:38:28.600 of follow up questions. But I think we've got in 2987 03:38:28.760 --> 03:38:30.760 depth enough into your personal life. 2988 03:38:30.799 --> 03:38:31.000 Will. 2989 03:38:31.079 --> 03:38:33.840 But I'm telling you outside, I don't care if it's 2990 03:38:33.879 --> 03:38:36.840 Bonnie or anybody else. I mean, she's been a friend 2991 03:38:36.879 --> 03:38:40.440 of ours personally, Susanna and I for many, many, many years, 2992 03:38:40.559 --> 03:38:43.520 and she's been a family law attorney for even longer, 2993 03:38:43.639 --> 03:38:45.920 so she'll she'll help you and talk to you for 2994 03:38:46.040 --> 03:38:48.280 free over the phone, and if you want to hire 2995 03:38:48.399 --> 03:38:51.639 a great but I really think you should have that conversation. 2996 03:38:51.920 --> 03:38:53.959 So I'm really going to just put you on hold, Will, 2997 03:38:54.280 --> 03:38:57.440 and she'll answer your questions off air. But please, I 2998 03:38:57.559 --> 03:39:00.280 could actually hear it in your voice, my brother, I 2999 03:39:00.399 --> 03:39:04.159 could hear it in your voice that you're probably not 3000 03:39:04.360 --> 03:39:07.280 making the best decisions right now and you really should 3001 03:39:07.319 --> 03:39:10.000 get some help. Bonnie Shield's attorney at Live. Thank you 3002 03:39:10.440 --> 03:39:13.120 and anybody out there with family law questions. She's great. 3003 03:39:13.360 --> 03:39:17.399 Three zho three seven nine eight nineteen twenty seven three 3004 03:39:17.639 --> 03:39:22.200 zero three seven nine eight, nineteen twenty seven, Susan make 3005 03:39:22.280 --> 03:39:26.639 sure he gets her direct info. Please all right, thank you. Now, Mike, 3006 03:39:26.719 --> 03:39:28.120 I want to go back to Mike. Are we going 3007 03:39:28.200 --> 03:39:31.920 to get John Fuller up in a second? He's as, Hey, John, 3008 03:39:32.799 --> 03:39:34.559 I'm gonna pull Mike back up, but I'm going to 3009 03:39:34.600 --> 03:39:36.479 tell you how this call went real quick, and Mike, 3010 03:39:36.559 --> 03:39:38.680 I got you up now. But Mike, let me fill 3011 03:39:38.719 --> 03:39:41.760 it in. So Mike got rear ended by somebody. And 3012 03:39:41.920 --> 03:39:44.760 what happened is John, he got rear ended and he 3013 03:39:44.920 --> 03:39:47.479 thought the guy was gonna basically pull into it again. 3014 03:39:47.600 --> 03:39:50.239 They wanted to get out of the street, so he goes. 3015 03:39:50.360 --> 03:39:52.520 Mike goes to pull into a parking lot and the 3016 03:39:52.639 --> 03:39:55.799 car decides to drive away after getting rear ended. So 3017 03:39:56.079 --> 03:40:00.200 Mike ends up getting the police and getting kind of 3018 03:40:00.280 --> 03:40:02.120 in front of the car and stopping the guy that 3019 03:40:02.239 --> 03:40:05.280 tried to run away from the accident, and the cops 3020 03:40:05.399 --> 03:40:09.559 came out. And what happened that was crazy, though, is 3021 03:40:09.680 --> 03:40:12.239 the cops didn't give anybody a ticket. I don't know 3022 03:40:12.319 --> 03:40:15.239 if that's normal or not, but that's one of Mike's questions. 3023 03:40:15.680 --> 03:40:20.159 And now he's having trouble getting the insurance company of 3024 03:40:20.280 --> 03:40:23.520 the other driver to do anything. And I asked him, 3025 03:40:23.559 --> 03:40:26.239 I said, this drives me crazy, and I want your 3026 03:40:26.280 --> 03:40:28.959 opinion on it. John. It was him, his wife and 3027 03:40:29.040 --> 03:40:31.360 his daughter in the car, and I said, well, was 3028 03:40:31.399 --> 03:40:34.159 there any injuries? And he said exactly this to me. 3029 03:40:34.239 --> 03:40:36.719 He goes, well, none of us are feeling really good. 3030 03:40:36.760 --> 03:40:39.120 We're shook up and stuff and we kind of hurt. 3031 03:40:39.239 --> 03:40:42.719 But you know, I Mike, go ahead, tell me tell 3032 03:40:42.799 --> 03:40:43.840 him how You answered me. 3033 03:40:45.959 --> 03:40:49.399 Well, we're all pretty sore, but other than that, we 3034 03:40:49.520 --> 03:40:50.079 feel okay. 3035 03:40:50.639 --> 03:40:54.799 So so, John, what do you make of that? I mean, honestly, 3036 03:40:54.920 --> 03:40:57.239 that's why I got you on. I'm doing this twofold. 3037 03:40:57.559 --> 03:40:59.719 First of all, when they didn't give a ticket a 3038 03:40:59.799 --> 03:41:02.520 time point, do you find that odd? And then how 3039 03:41:02.559 --> 03:41:05.239 do you know when to call a tersonary injury attorney? 3040 03:41:05.280 --> 03:41:08.879 And I'm not kidding John, Like, honestly, how do these 3041 03:41:08.920 --> 03:41:11.600 people know a week from now they're still not going 3042 03:41:11.639 --> 03:41:14.200 to feel that way? And now you're ten days out 3043 03:41:14.239 --> 03:41:16.360 and it looks weird If you do go to the 3044 03:41:16.440 --> 03:41:18.360 hospital or the doctors about. 3045 03:41:18.079 --> 03:41:22.280 It, well, not only does it look weird, they'll call 3046 03:41:22.399 --> 03:41:24.639 you a liar, a cheat, and a fraud for not 3047 03:41:24.799 --> 03:41:28.639 having gone immediately. After the accident, and they'll suggest that 3048 03:41:28.840 --> 03:41:32.200 the only reason you're going now is because somebody like 3049 03:41:32.360 --> 03:41:35.159 me put the idea in your head that you had 3050 03:41:35.239 --> 03:41:38.600 to go, you know, no matter what, even if it's 3051 03:41:38.639 --> 03:41:41.440 a week later and you and you feel perfectly fine. 3052 03:41:41.559 --> 03:41:43.840 So you're kind of danged if you do and danged 3053 03:41:43.879 --> 03:41:46.799 if you don't. And you know, the important thing is 3054 03:41:46.920 --> 03:41:49.159 that and when did this happen? By the way, I 3055 03:41:49.239 --> 03:41:49.920 didn't catch. 3056 03:41:49.760 --> 03:41:53.159 A date on it, Mike. When did it happen? 3057 03:41:54.319 --> 03:41:55.040 Two days ago? 3058 03:41:55.360 --> 03:41:58.239 Two days ago? Listen, both of you. I apologize, John, 3059 03:41:58.520 --> 03:42:00.360 you fill in for me. You know what's going on. 3060 03:42:00.680 --> 03:42:02.799 I am right up against it. We'll have about three 3061 03:42:02.879 --> 03:42:55.040 minutes coming back. Hold on Denverregen dot com. That's who 3062 03:42:55.079 --> 03:42:58.600 I'm using to lose weight. Five weeks, twenty five pounds 3063 03:42:58.879 --> 03:43:01.200 a little plus that. Here's the deal. You want to 3064 03:43:01.239 --> 03:43:04.399 lose weight, go to Denverregen dot com. They have GLP 3065 03:43:04.600 --> 03:43:07.280 one starting at under three hundred dollars a month. That's 3066 03:43:07.399 --> 03:43:12.479 doctor's visits, that is everything, the medication, everything less than 3067 03:43:12.520 --> 03:43:14.760 three hundred a month. And it's amazing how it works. 3068 03:43:14.799 --> 03:43:17.239 You can stop the food noise, you can feel full, 3069 03:43:17.360 --> 03:43:21.760 live your life full, get healthy now Denverregen dot Com. 3070 03:47:00.079 --> 03:47:38.319 M HM. 3071 03:47:43.920 --> 03:47:47.079 Three oh three seven one three A two five five. Look, 3072 03:47:47.120 --> 03:47:49.319 I got to go back to John Fuller real quick. Hey, John, 3073 03:47:49.600 --> 03:47:51.799 So I want you to continue there. Here's the here, 3074 03:47:51.959 --> 03:47:53.840 here's the issue, and we don't have a lot of time. 3075 03:47:54.120 --> 03:47:56.680 So let let me have Mike ask you any questions 3076 03:47:56.760 --> 03:47:59.239 on the personal injury side. Mike, do you have any 3077 03:47:59.319 --> 03:48:02.159 questions for I just wanted you to hear that because 3078 03:48:02.280 --> 03:48:05.040 if there is something down the line, it can be 3079 03:48:05.120 --> 03:48:07.520 a real big problem. And the other reason I wanted 3080 03:48:07.559 --> 03:48:10.200 to get John on when you start talking injuries and 3081 03:48:10.280 --> 03:48:13.200 an attorney's involved, now all of a sudden, the insurance 3082 03:48:13.280 --> 03:48:14.520 company has to answer. 3083 03:48:17.440 --> 03:48:20.559 Okay, Yeah, I mean I guess I would want to 3084 03:48:20.559 --> 03:48:23.959 ask John, what do you think me and my family 3085 03:48:24.000 --> 03:48:24.360 should do? 3086 03:48:24.559 --> 03:48:24.719 Yeah? 3087 03:48:24.719 --> 03:48:30.479 I like that question, John, Well, great question. The answer 3088 03:48:30.639 --> 03:48:32.200 is to give me a call. You've got a lot 3089 03:48:32.239 --> 03:48:34.200 of issues to work through on this. And not to 3090 03:48:34.319 --> 03:48:36.959 be coyed, but but you started out by saying that 3091 03:48:37.120 --> 03:48:38.959 the guy tried to leave the scene, and now you're 3092 03:48:38.959 --> 03:48:42.440 having problems with the insurance company. And that's almost certainly 3093 03:48:42.600 --> 03:48:45.760 because he's telling his insurance company that he wasn't at falls, 3094 03:48:46.280 --> 03:48:49.559 and so now the insurance company has they're insured who 3095 03:48:49.639 --> 03:48:52.959 they have a fiduciary duty with saying I didn't cause 3096 03:48:53.040 --> 03:48:56.319 this accident, and they're gonna stick with their guy until 3097 03:48:56.399 --> 03:48:59.799 the evidence you know that that proves otherwise really comes 3098 03:48:59.840 --> 03:49:02.760 out out. So this is where things like dash cams 3099 03:49:02.840 --> 03:49:06.200 and light sequences and all of those things that can 3100 03:49:06.280 --> 03:49:10.799 go into figuring out liability become super important. The reason 3101 03:49:10.879 --> 03:49:13.120 the cops didn't write a ticket is because they didn't 3102 03:49:13.159 --> 03:49:16.319 actually witness anything, and it becomes just that he said, 3103 03:49:16.399 --> 03:49:19.120 she said, and we see that all the time, so 3104 03:49:19.280 --> 03:49:22.399 it's not just your cop in particular. They just didn't 3105 03:49:22.440 --> 03:49:25.079 witness it and they can't really charge somebody with it. 3106 03:49:25.360 --> 03:49:27.879 But John, honestly, with a hit and run compared to 3107 03:49:27.959 --> 03:49:30.639 almost anything else or not a hit and run with 3108 03:49:31.079 --> 03:49:33.120 a rear end like this, I mean, it's going to 3109 03:49:33.200 --> 03:49:36.120 be pretty obvious. There's damage to the front of one 3110 03:49:36.239 --> 03:49:38.559 car and to the back of the other, so there 3111 03:49:38.680 --> 03:49:39.799 is something to go off of. 3112 03:49:40.040 --> 03:49:42.879 Yeah, that's the beautiful thing about it. There's a legal 3113 03:49:43.040 --> 03:49:46.600 presumption of liability. I love it for a rear in collision. 3114 03:49:46.799 --> 03:49:49.719 All right, listen, both of you. You hear the music, 3115 03:49:49.879 --> 03:49:52.840 Mike called John up off air. Make sure he has 3116 03:49:52.920 --> 03:49:55.959 a number, but three ZHO three five nine seven forty 3117 03:49:56.040 --> 03:49:58.639 five hundred. That goes for anybody out there that's been 3118 03:49:58.760 --> 03:50:01.440 hurt in an accident. John fills in for me right 3119 03:50:01.520 --> 03:50:03.600 here when Tom and I are in here three oh 3120 03:50:03.680 --> 03:50:06.559 three five nine seven forty five hundred. See you Monday.