Speaker 1: Yeah, ripped of bad news, need advice, so you don't
Speaker 1: have to.
Speaker 2: Come running.
Speaker 3: Just as fast as we can, show Shooter's gonna help come.
Speaker 4: Man, this is.
Speaker 5: The Troubleshooter Show Now, Tom Martinez.
Speaker 6: We the welcome my friends to the only show. It's gad.
Speaker 6: We're here the South problems, answer questions, take your complaints.
Speaker 6: Our goal in life is to make your life just
Speaker 6: a little bit better.
Speaker 7: Man.
Speaker 6: I love Fridays. It's car Dave. We've got some great
Speaker 6: guests in. We've got Sheridan Auto Tech, Kevin Kulkin, Jeff Vick,
Speaker 6: we have in from Kimber Transmission. How are you guys doing.
Speaker 2: They're good, They're good. Friday.
Speaker 6: We've got Suzanne answering the phones. We got Deputy dock
Speaker 6: in studio. We got Deputy Dmitri. We are taking on
Speaker 6: all of your problems and concerns at three oh three, Martino,
Speaker 6: it's simple as that. You guys realize this. Over three
Speaker 6: hundred million dollars cash merchandise exchanges refunds directly due to
Speaker 6: this show.
Speaker 8: No estrogen in his room today.
Speaker 6: Markt No no estrogen. Well, Suzanne's on the other side
Speaker 6: of the class, right, So there's that and then Shannon
Speaker 6: of course punching the buttons on the other side. That's
Speaker 6: a lot of estrogen in a lot of ways. Three
Speaker 6: oh three Martino, Yeah, I see you in there. Any
Speaker 6: calls you got, We got lines open right now. We've
Speaker 6: got a bunch of what we refer to as outpound
Speaker 6: that are coming up. I'll go ahead and admit what happened.
Speaker 6: I'll admit what happened. I was running a little late today.
Speaker 6: I left my phone in my car, and in order
Speaker 6: to log in to our call tracker and everything we
Speaker 6: use to do this show so I can see who's online,
Speaker 6: who's online one, two and three and everything, I left
Speaker 6: in the car. So Suzanne was an angel, like she
Speaker 6: is an angel on this Valentine's Stay. Hello Angel, Howdy howdy.
Speaker 2: And she's faster than we are too.
Speaker 6: She ran down and grabbed my phone, so now I
Speaker 6: could log in a bit old. Take a minute. Guys,
Speaker 6: what's going on in the car business?
Speaker 2: Same same, you know, just fighting parts.
Speaker 6: You came in. You came in to get some coffee
Speaker 6: in the office, you know, a couple of minutes before
Speaker 6: the show. He's like, you won't believe what happened. We
Speaker 6: ordered a transmission. It was for an all wheel drive.
Speaker 6: He came in for a two wheel drive and we
Speaker 6: already had the car up. The transmission was actually ordered properly,
Speaker 6: but and and the part number was correct and the
Speaker 6: part number, but they boxed it wrong at the manufacturer
Speaker 6: of the rebuilder.
Speaker 9: Yep.
Speaker 6: So now you have a car torn apart up on
Speaker 6: the lift that you can't use.
Speaker 2: No, we got it. We'll just have to move it.
Speaker 2: But yeah, it's just annoying, you know, it's just just
Speaker 2: every time we turn around. This week we were having
Speaker 2: parts are miss box. Parts are supposed to be part
Speaker 2: of a kit, and it doesn't include the one part
Speaker 2: you need. It's a frustrating week.
Speaker 6: So when I had the Good Years, we had one
Speaker 6: store in Peoria that when I purchased it, they were
Speaker 6: actually already they had a tech there that would do
Speaker 6: We wouldn't rebuild a transmission, but we'd order one from
Speaker 6: Jasper or even a rebuilt engine. And I learned pretty quick.
Speaker 6: I did the math one day, and most Good Years
Speaker 6: aren't set up for it. But if you have the
Speaker 6: right technicians, it really doesn't matter. But here's what I
Speaker 6: found out, And tell me if you agree. I know Jeff,
Speaker 6: he's got a completely different business model. I mean, you
Speaker 6: rebuild transmissions.
Speaker 10: That's you from the ground up.
Speaker 6: Yeah, your drive train, you rebuild transmissions. And I would
Speaker 6: get a bay. And let's say we sold a used engine,
Speaker 6: and let's say we sourced it and the engine was great.
Speaker 6: That vehicle, though, would still tie up one of my
Speaker 6: eight bays in that particular store for at least a
Speaker 6: week if I was lucky, maybe ten days. It just
Speaker 6: always turned out that way. I don't care why something
Speaker 6: might show up late, but it would take X amount
Speaker 6: to pull the old engine, put it in, get all
Speaker 6: the kits in. Let's say it was done in one week,
Speaker 6: dropped off on Monday, gone on Friday. And let's say
Speaker 6: on that job, I made three thousand dollars net, that's
Speaker 6: what I made. I charged six I had three in
Speaker 6: it minus payroll. Blah blah blah. The problem was I
Speaker 6: did the math one time. If all we did was
Speaker 6: break jobs out of there, you know, five six break
Speaker 6: jobs a day, you know, and then throw in alternators,
Speaker 6: throwing some of this really quick moving stuff, my god,
Speaker 6: I could have made a hell of a lot more so.
Speaker 6: It really did take up my time.
Speaker 2: Now you got to have the right people, because the
Speaker 2: heavy guy that I have, he could he could turn
Speaker 2: and burn three to four engines a week, or three
Speaker 2: to or six or eight transmissions in.
Speaker 6: Well, that changes the math. That the math is completely different,
Speaker 6: completely different. That would make sense.
Speaker 2: And he but he can't die anything, So I mean
Speaker 2: to check ins the light issue something like that. That's just
Speaker 2: not his.
Speaker 6: For another guy.
Speaker 2: It's another guy.
Speaker 6: He's pure heavy line, pure heavy.
Speaker 2: Line, and he's very very good out. He makes a
Speaker 2: lot of money.
Speaker 6: I bet he's got some muscle too, like for real,
Speaker 6: he's a big guy. Yeah, Hey, Jeff, how long does
Speaker 6: it take someone comes in with the transmission problem and
Speaker 6: you ultimately I assume that day they go over to
Speaker 6: Kimber Transmission. They usually hear back from you within twenty
Speaker 6: four hours what's going on?
Speaker 2: Usual?
Speaker 6: And then let's say it needs a full rebuild. So
Speaker 6: at that point you got to pull it, tear it down,
Speaker 6: rebuild it, put it back in correct. How long does
Speaker 6: that typically take?
Speaker 10: You know, typically, you know, prior to all the parts
Speaker 10: problems we had out there, usually we had them for
Speaker 10: two or three days.
Speaker 6: Okay, you know, so you do now could be.
Speaker 10: Now I tell everybody plan on five to ten business days.
Speaker 10: If we can get it done faster.
Speaker 6: We will. What's the benefit? And I want to ask
Speaker 6: you this, what's the benefit of having a rebuilder? And
Speaker 6: I've been to your shop numerous times you help me out,
Speaker 6: not not even a couple of weeks ago. I mean,
Speaker 6: I bet I've been to your shop in Kevin's both
Speaker 6: a ton. So what is the benefit of using a
Speaker 6: rebuilder like you compared to going to someone that's going
Speaker 6: to order a rebuild transmission from someone like I say
Speaker 6: Jasper Disc because that's who I remember. But someone like that, somebody.
Speaker 10: Like h well you know, I mean, we're able to,
Speaker 10: you know, actually attend to your needs, not what everybody
Speaker 10: needs in a box. So whereas you go to somebody
Speaker 10: like Jasper, you got a box price, it's going to
Speaker 10: cost X number of dollars for the transmission, plus X
Speaker 10: number of dollars for the labor. You know, you're total
Speaker 10: out the door. You're six grand whatever it is.
Speaker 6: And you might have been able to do it for
Speaker 6: a lot less.
Speaker 10: Strip it down and you know, if you don't need
Speaker 10: components abenc or if this can be rebuilt as opposed
Speaker 10: to be replaced, you know, we may come in, you know,
Speaker 10: twenty five thirty cheap.
Speaker 6: What's the most expensive part of rebuilding a transmission? In general?
Speaker 6: I realize they're all the same, but like the torque converter,
Speaker 6: what's not besides the actual casing, what's the most.
Speaker 10: Expensive that's going to vary from unit to unit?
Speaker 6: What's the biggest failure part? Same thing, the same thing. Yeah,
Speaker 6: how about like kind of Chevy truck.
Speaker 10: Right now, with Chevy trucks, we see a lot of
Speaker 10: torqueverter failure. And now the reason for that is they
Speaker 10: started turning on a torqueverger clutch at too lowest speeds,
Speaker 10: so it puts too much of a demand on that clutch.
Speaker 6: And that's the computer.
Speaker 10: Yeah, that's the computer. You know, say a Chevy half
Speaker 10: ton truck with a six lady the second gear you
Speaker 10: can get you know, torqunverter clutch to apply at twenty
Speaker 10: five miles an hour. It's way too soon, too much stress.
Speaker 10: Now a lot of guys are programming that out so
Speaker 10: that it doesn't come on until fourth year, fifth year,
Speaker 10: or sixth year.
Speaker 6: So you can do that.
Speaker 10: We can do that. However, there have been threats from
Speaker 10: the EPA, and supposedly they've actually come come after people
Speaker 10: that we're tampering with fuel emissions. I bet, I bet
Speaker 10: you don't want to touch that.
Speaker 6: Yeah, that's true. I mean, that's a big fine. But
Speaker 6: it's kind of weird thinking that a fix to save
Speaker 6: you thousands upon thousands of dollars someone would frown upon.
Speaker 6: Most people would call that manufacturers defect. But I guess
Speaker 6: the reality is if the EPA, so they do that,
Speaker 6: what purely for emissions, I mean.
Speaker 10: Supposed supposedly for a mission.
Speaker 2: I think it's worse on emissions than if they would
Speaker 2: have just left it, because you're constantly trying to accelerate
Speaker 2: out of it.
Speaker 6: The whole emission thing drives me insane, especially that we're
Speaker 6: California missions thanks to Actually I can't even blame Polis
Speaker 6: on that it was Hick and Looper, but even just
Speaker 6: emissions in general. Don't people understand that we could be
Speaker 6: the best stewards of the Earth period. We could have
Speaker 6: zero missions here. It means nothing. When China and India
Speaker 6: and where all the people are, which is basically all
Speaker 6: those places. India and China together probably have more people
Speaker 6: than the rest of the world. Easily. Those are the
Speaker 6: people that have all the emissions. We could be the
Speaker 6: best in the world. It all gets mixed up in
Speaker 6: the sky. So it's kind of crazy that we've got
Speaker 6: to pay for stuff that doesn't affect anything.
Speaker 11: But he for those CVT transmissions less expensive to fix
Speaker 11: in the regular transmission typically not.
Speaker 10: No, they're comparable. Yeah, in some cases of even more.
Speaker 10: I mean we've talked about the superdoos. I mean there,
Speaker 10: but you.
Speaker 6: Don't have to repair those, right, you replace them?
Speaker 10: Well, right now, most of them are replacing because of
Speaker 10: a lack of available parts. Yeah, no, we will build them.
Speaker 10: Uh you know if one big exception being the Super
Speaker 10: dus is most of those parts we cannot get, so
Speaker 10: you have to replace the unit and that can be
Speaker 10: nine to ten thousand.
Speaker 6: Dollars and explain in layman's terms. And we got to
Speaker 6: take a break. Three oh three Martino. I'll go to
Speaker 6: the phones after this. Three oh three seven, one, three, eight,
Speaker 6: two five five. We got at least three lines open.
Speaker 6: It's a great time to call any car questions, bad
Speaker 6: contract or bad landlord. You get the idea of three
Speaker 6: oh three Martino CVET in thirty seconds described.
Speaker 10: It's basically like a snowmobile technology a centrifugal clutch, except
Speaker 10: we're controlling it hydraulically in order to change the size
Speaker 10: of the policy.
Speaker 6: I love how I said in Layman's terms, and everybody
Speaker 6: out there is just, oh, it's like a snowmobile, which
Speaker 6: I've never driven and have no idea how that works.
Speaker 6: Let's try once again, please, So.
Speaker 10: Basically, you have two opposing pulleys, and we change the
Speaker 10: inner diameter of the size of those pulleys to create
Speaker 10: a gear ratio as opposed to actually we're.
Speaker 6: Going to break. We'll be back after this.
Speaker 4: If you're living with dry age related macular degeneration or
Speaker 4: dry AMD, you may be at risk for developing geographic
Speaker 4: atrophy or GA. GA can be unpredictable and progress rapidly,
Speaker 4: leading to irreversible vision loss.
Speaker 12: Now there's something you can do.
Speaker 2: To slow down gated going slower.
Speaker 12: ISERBA is proven to slow GA progression.
Speaker 13: It's gin slower.
Speaker 4: ISERB or A vassencapted pagel is a prescription eye injection
Speaker 4: used to treat GA. Don't take it if you have
Speaker 4: an infection or active swelling in or around your eye.
Speaker 4: ISERBE can cause eye infection. Retinal detachment or increased risk
Speaker 4: wet a MD. Iserve may temporarily increase eye pressure. Your
Speaker 4: vision may be impaired after an eye injection or exam.
Speaker 4: Don't delay ask your doctor about iserve today.
Speaker 14: R It's g.
Speaker 12: Visit iserb dot com.
Speaker 4: That's I Z E R v A Y dot com.
Speaker 6: Mark Schamansky, the owner of Genesis Total Exteriors. He's got
Speaker 6: a special we're going to talk about. You know what
Speaker 6: I was thinking about this Mark Valentine's day to day?
Speaker 6: What what what a better thing to do for your
Speaker 6: loved one than have some improvements to your house. I'm
Speaker 6: not kidding. The gift that will keep giving and giving
Speaker 6: and giving. Flowers die? What are you offering?
Speaker 14: Well, I tell you you're right, Mark. You know flowers die,
Speaker 14: Candies get eaten?
Speaker 6: Yep.
Speaker 14: And what do you have left to show for it?
Speaker 14: And what's your a better thing to do than get
Speaker 14: in Europe?
Speaker 15: There?
Speaker 6: Yeah, you broke up a minute, Keep going, Mark?
Speaker 14: Oh sorry? Yeah? And so what better thing to do
Speaker 14: then call Genesis right now and schedule apploytments and have
Speaker 14: some work done in your house. That way, every morning
Speaker 14: when she wakes up, she sees improvement. In the house,
Speaker 14: something more beautiful than what it was before. And it's
Speaker 14: giving back every single day of the year.
Speaker 16: All right, Now, we got a special ada.
Speaker 14: We got special right now. We use two painters per day.
Speaker 14: Normally it's nine to ninety five for the month of February.
Speaker 14: You're gonna get it for seven ninety five. Now, this
Speaker 14: special works the best one inside your house. You're you
Speaker 14: gonna get a couple of bedrooms pan it. You'll get
Speaker 14: or a living room painted, or a great room something
Speaker 14: like can get painted. We got a lot of phone
Speaker 14: calls for people asking for the outside. This program doesn't
Speaker 14: work so great in the outside, but it sure works
Speaker 14: great to freshen up the inside look of your house.
Speaker 6: That's unbelievable. Think about that. Two painters to your house.
Speaker 6: You get a few rooms done, you get some of
Speaker 6: those great rooms done. Now does that include like the
Speaker 6: little touch ups, like you know, if they had something
Speaker 6: holding a picture frame up, you guys are gonna fix that.
Speaker 6: I assume it in all of that.
Speaker 14: Yeah, so you get two guys for eight hours.
Speaker 6: I love it.
Speaker 14: Whatever you want them to yeah, whatever you want them
Speaker 14: to do. If you want them just to go into
Speaker 14: your house and fresh in the woodrook around your house.
Speaker 14: If you want them to paint doors at your house,
Speaker 14: you want them to paint.
Speaker 17: A room, you know, anything you need done.
Speaker 6: I love it.
Speaker 14: You buy the paint, Yeah, you buy the paint. Yep,
Speaker 14: we supply everything else.
Speaker 6: All right, I love it. That's Genesis Total Exteriors all
Speaker 6: of February. Give Mark in the gang call right now.
Speaker 6: Give your wife something, or your husband for that matter.
Speaker 6: Maybe your husband was gonna paint this weekend. That's your
Speaker 6: gift to him. Three oh three six seven nine eighty
Speaker 6: five oh nine, three oh three six seven nine eighty
Speaker 6: five oh nine Genesis Total Exteriors. The Art of Granite
Speaker 6: Mitch Floria, How I love the r countertops are absolutely beautiful.
Speaker 6: If you want the most beautiful countertops at the best price,
Speaker 6: and you can even get an estimate over the phone,
Speaker 6: I want you to reach out to the art offgranted
Speaker 6: dot com. That's the Artifgranite dot com.
Speaker 9: All right.
Speaker 6: Quote three oh three seven one three eight two five
Speaker 6: five you've been ripped off or taking advantage of We
Speaker 6: want to hear from you, just to tease a few things, Dmitri,
Speaker 6: we got any updates or no, sir?
Speaker 2: No?
Speaker 11: Not at this point, Doc, Hey, I want to know
Speaker 11: publicly what you did for your beautiful wife for Valentine's Day.
Speaker 8: Let's hear it.
Speaker 6: I do not talk about what goes on between the sheet.
Speaker 2: Baby.
Speaker 6: Let's just leave it at that.
Speaker 13: It would be a short conversation.
Speaker 8: Nothing with a cord. That's the main The.
Speaker 6: Best gift ever. Three oh three seven. Leave it to
Speaker 6: doc Leave it to doc Hey, Let's go to Janet. Janet,
Speaker 6: what is going on with this Ford Edge?
Speaker 7: Yes, it's a Ford Edge. Two thousand and eight. I
Speaker 7: want to go get an oil change at Habilin on
Speaker 7: Northern I'm from the Publo area. And he goes, do
Speaker 7: you know that your anna freeze is only good for
Speaker 7: ten below? I go, are you kidding me? I go,
Speaker 7: I had my car fixed at a different location, Discount
Speaker 7: Tire and Auto Repair.
Speaker 6: You sure didn't have any anti freeze done it Discount tire.
Speaker 7: It's an auto it is also.
Speaker 6: I guess, okay, I mean some of them are franchise is.
Speaker 6: I never knew of a discount that did repairs. Did
Speaker 6: you have your cooling system done at their A radiator
Speaker 6: or something related to the coolant?
Speaker 7: Yes?
Speaker 18: I did.
Speaker 7: I had almost five thousand dollars work on this.
Speaker 6: My god, I hope they threw in a set of tires.
Speaker 7: No, they didn't water pump with the timing.
Speaker 6: Chain, got it.
Speaker 7: I didn't want to buy a payment.
Speaker 6: I want to ask you something silly, just to make
Speaker 6: sure we don't miss something. We are talking about anti freeze,
Speaker 6: not windshield wipe or fluid. Right, yes, guys, what is.
Speaker 7: It that we're talking about? Anna freeze?
Speaker 6: So when you I know, back in the day, I
Speaker 6: would mix it. Well, wait a minute, did I think,
Speaker 6: do you guys mix it or you buy it? And
Speaker 6: can you do it either way?
Speaker 2: Either way? I prefer to mix it.
Speaker 6: Yeah, that's what I did. So in other words, you
Speaker 6: would buy a fifty five gallon drum. I used to
Speaker 6: buy it from Colorado Petroleum and then depending on well
Speaker 6: it wouldn't even with anti freeze, I think we always
Speaker 6: mixed it the exact same way, efinically, fifty to fifty.
Speaker 7: They do sell a fifty fifty.
Speaker 6: What would that what would that typically be good to?
Speaker 10: About thirty five below?
Speaker 2: About thirty five below unless you know they didn't get
Speaker 2: all the water out of the system prior. Oh yeah,
Speaker 2: that's why. But that's why we like to mix our
Speaker 2: own concentrate because we make it a little bit stronger
Speaker 2: because there's always a dilution.
Speaker 6: So if it's at negative ten, then we're going to
Speaker 6: go to the problem. If that's not all of the problem, Jeannette,
Speaker 6: But if it is negative ten, couldn't you drain some
Speaker 6: of it, add some exactly what you have to do, yeah,
Speaker 6: and then just let it run and then reconcentrate.
Speaker 2: Not a fifty fifty that's.
Speaker 6: What I mean, add concentrate. Yes, So so Jeanette, let's
Speaker 6: let's move on from there. So they told you it's
Speaker 6: only good to negative ten, now.
Speaker 7: What well I asked them about that, and the guy
Speaker 7: from the oil place havel, and I go, can you
Speaker 7: repeat this to this guy at this auto repair shops?
Speaker 6: I wish I could have.
Speaker 7: Been said, he was full of crap, you know.
Speaker 6: So they start they basically start going at each other.
Speaker 7: Yeah, very unprofessional, but they did that auto repair.
Speaker 19: Just kid he he.
Speaker 7: They charged me for two bottles of Ana freeze at
Speaker 7: twenty four to ninety nine a piece, totally almost fifty alls.
Speaker 6: Who did that? Who did that?
Speaker 7: And I think I should have got Banna freeze for
Speaker 7: at least thirty five below.
Speaker 6: Hold on, hold on here, arrette, Jeanette. So they did
Speaker 6: all this work for five thousand. Let's say that was
Speaker 6: part one. When when you found out that it only
Speaker 6: went to a negative ten or you saying you went
Speaker 6: back there and they charged you fifty dollars for more
Speaker 6: anti freeze.
Speaker 7: No, no, this was all prior.
Speaker 2: That was the original repair.
Speaker 7: What they charged it was only good for ten below.
Speaker 6: Yeah, but wait a minute, Jeannette, have you gone back
Speaker 6: to them and told them it's only good for ten below?
Speaker 6: Will you fix it?
Speaker 7: I did?
Speaker 6: And what they say they said no? So wait a minute,
Speaker 6: you just spent How long ago did you spend the
Speaker 6: five grand with them?
Speaker 7: Okay? Since October? What I had was an alternator done.
Speaker 18: I also had water pump.
Speaker 7: Let's see water pump, engine timing chain. They charged for
Speaker 7: a valve cover gasket and belts got it, which I
Speaker 7: do have a leak. They put wiper blades in it,
Speaker 7: which I didn't ask for. Well, keep going now, so
Speaker 7: the radiator. Okay, so the radiator in a total of
Speaker 7: de box.
Speaker 6: And this was October. I want to make sure October
Speaker 6: of twenty twenty four.
Speaker 7: Still current?
Speaker 6: Yes, yeah, so I mean we're talking, you know, five
Speaker 6: months ago, tops, Yes, and then you bring it back
Speaker 6: to them. Hold on, Then you actually drove there and said,
Speaker 6: my anti freeze is only good to negative ten and
Speaker 6: it's supposed to be negative thirty five or whatever, and
Speaker 6: they weren't going to fix it after you spent five grand.
Speaker 7: Yeah, I was requesting a flush and put some new Yeah.
Speaker 6: But wait, wait, that's a little that's a little different.
Speaker 6: I don't know if you actually need a flush. I
Speaker 6: think the reason you might have thought that, hold on,
Speaker 6: you might have thought that because Havilin tried to sell
Speaker 6: you a flush. I see where you're going with this.
Speaker 6: But if they can fix it just by adding the
Speaker 6: proper stuff, who cares how they fix it. If they
Speaker 6: can get it to negative thirty five, would you be good?
Speaker 11: Yeah?
Speaker 6: Sure, Well this is a no brainer.
Speaker 9: Doc.
Speaker 6: You want to make a call. You understand everything. Yeah,
Speaker 6: so this is okay. I was about to say, if
Speaker 6: someone spent five grand with me and I'm going to
Speaker 6: charge them to add add some concentrate to get it
Speaker 6: to the proper amount, just take me out back, hang me,
Speaker 6: then shoot me in the head. It would be the
Speaker 6: dumbest business decision ever.
Speaker 2: It already is the dumbest business decision.
Speaker 6: How much she's just correct?
Speaker 2: How much do you spend on advertising to get a
Speaker 2: customer it's correct, and you won't even welcome her back
Speaker 2: in to recheck your work.
Speaker 6: Did they explain to you, Jeanette that they would get
Speaker 6: it corrected but not do a flush.
Speaker 7: No, they didn't even offer that.
Speaker 6: So you went back in and you said, I need
Speaker 6: a flush because it only goes to negative ten. I
Speaker 6: understand the reason you said that I needed.
Speaker 7: To correct it. I don't care how they correct it.
Speaker 16: And they just said no long you know, the weather's
Speaker 16: been bad.
Speaker 14: You know.
Speaker 6: You know what, here's the first thing I want to do.
Speaker 18: Doc.
Speaker 6: We're going to put you on it. But hold on,
Speaker 6: I'm going to put you on hold. Suzanne, get the
Speaker 6: phone number to this place. I really think they need
Speaker 6: to come on because I'm not so sure how it
Speaker 6: went down. I understand how Jeanette said it went down,
Speaker 6: but I'd like to talk to this shop because if
Speaker 6: it went down the way Jeanette is saying it went down,
Speaker 6: I'll be damned more. After this Gravenas check it out.
Speaker 6: Over fifty lines of windows from twenty manufacturers. We're getting
Speaker 6: sliding door from them. In the next couple weeks, we
Speaker 6: got the whole color palette. They have multiple choices. Do
Speaker 6: you want to go with a wood frame aluminum, you
Speaker 6: can go with the old school, you name it. They
Speaker 6: have it over at Gravenas. Their siding is unbelievable. They're
Speaker 6: entry doors, the most beautiful things in the world, and
Speaker 6: I love their price point. Doesn't matter if it's a
Speaker 6: fix and flip or a ten million dollar house. These
Speaker 6: guys got you covered. Gravina Windows dot com. Gravina Windows
Speaker 6: dot com. All right, three oh three seven one three
Speaker 6: eight two five five. Suzanne's on with the I'm not
Speaker 6: sure if it's a discount tire repair. It's not. It's
Speaker 6: not a normal discount tire like us in Denver.
Speaker 2: No, No, it's listed, I mean with the other discounts.
Speaker 2: But it does add auto repair to their name. Wow,
Speaker 2: so it's got to be a franchise model something. Yeah.
Speaker 6: I always wondered. In fact, I had a good year
Speaker 6: in Castle Rock across from discount and they would send
Speaker 6: me alignments left and right back then, I mean left
Speaker 6: and right. I could I had two alignment guys. All
Speaker 6: they did was back to back because a discount. So
Speaker 6: finally one day I went over and talked to their manager.
Speaker 6: I said, listen, I love the business. It's great. We
Speaker 6: find front end work. It's the best thing in the world.
Speaker 6: But I said, for the life of me, I don't
Speaker 6: understand why you guys don't have an alignment rack. And
Speaker 6: he goes, because we do tires, and we do them
Speaker 6: quicker and better and fast. You're and cheaper than anybody,
Speaker 6: and we don't do anything else. We do tires. And
Speaker 6: I was like, well, damn that works for me, and
Speaker 6: it's sure as hell works for you. They got to
Speaker 6: be the biggest tire sales company in the country, are
Speaker 6: pretty damn close to. That's kind of I love that
Speaker 6: about you too, Vic. I mean, you do transmissions if
Speaker 6: something else needs to be done, you know. Okay, let's
Speaker 6: say you're doing a transmission for somebody, or a transmission
Speaker 6: flush and you see that they're breaks. Do you check breaks?
Speaker 6: For example, when you have the vehicle.
Speaker 10: You know, only have the customer requests unless you know, I,
Speaker 10: like you said, we're doing a transmission set in which
Speaker 10: a lot of times we have to pull the tires off. Uh,
Speaker 10: you know, then we're going to have those breaks exposed
Speaker 10: and you know we notice that, then.
Speaker 6: Yeah, then you'll all break o.
Speaker 2: Christ.
Speaker 9: Yeah.
Speaker 10: But if a customer calls me up and says I
Speaker 10: need a break job, that's typically not a job we
Speaker 10: bring in a standalone.
Speaker 6: Yeah, okay, yeah, I got you and Kevin. It's kind
Speaker 6: of the same thing, right. I mean you don't get
Speaker 6: into well, you don't get into electric. I don't mean
Speaker 6: electrical on gas. I mean you're not going to work
Speaker 6: on a Tesla.
Speaker 2: No, no, not yet.
Speaker 6: So are you working on that?
Speaker 2: We're taking classes, just trying to see what's there. There's no,
Speaker 2: it's not enough business yet on that electrical side because
Speaker 2: it's somewhat so much of its programming well that's what
Speaker 2: it cares breaks and chassis stuff. Yeah.
Speaker 6: All day in forty five thousand miles on my Model
Speaker 6: Less forty five thousand, I have done nothing zero. Everything
Speaker 6: that I needed is done overnight, yep. And it's just
Speaker 6: a software update. There has been absolutely zero maintenance. I
Speaker 6: think I've added windshield wipe or fluid. I'm not kidding,
Speaker 6: that's it. I mean I haven't. And it basically, when
Speaker 6: I say it self breaks, it charges a battery when
Speaker 6: it slows down, so like you don't use your breaks.
Speaker 6: I don't even know what maintenance I would do. I
Speaker 6: had to buy a set of tires a thirty thousand, sure,
Speaker 6: But other than that, is he on? Is your button on? No?
Speaker 16: No?
Speaker 15: No?
Speaker 13: Go ahead?
Speaker 2: Doc.
Speaker 8: Where you're saying my questions, how come on my electric car?
Speaker 8: It comes up with service.
Speaker 11: Due in X number of miles that we've only got
Speaker 11: five thousand miles on the car.
Speaker 6: I have never seen that on my car. Doc.
Speaker 2: Ever, I don't know what service would be. There is
Speaker 2: no what do you.
Speaker 6: Got a ConA? Or is it the what is it? No,
Speaker 6: it's the He's got an all electric Conde ConA with
Speaker 6: a service lash by the way. Maybe the only thing
Speaker 6: I could think of is rotate tires. Other than that,
Speaker 6: I have no idea. And that seems even.
Speaker 2: Early they want they want him back in the store.
Speaker 6: So, Suzanne, did you who did you talk to? Who
Speaker 6: did you call for? Jeanette?
Speaker 20: Don't know what his first name was. I asked for
Speaker 20: the manager and the gentleman came on. He was very nice.
Speaker 6: Did he know who Jeanette was?
Speaker 20: He knewo Jeanette was, and he knows who we are.
Speaker 20: He was and he just he was like, look, I'm
Speaker 20: really busy in my shop. I'm a one man show
Speaker 20: kind of thing. He said that they get their Annie
Speaker 20: Freeze mix. Yeah, it's already mixed when they get it.
Speaker 13: Yeah.
Speaker 20: And he said he is willing to help Jeanette in
Speaker 20: any way she he can, but she keeps coming in
Speaker 20: cussing and screaming and cussing at the customers, and he's
Speaker 20: not going to deal with that.
Speaker 6: Jeanette. You you left that part out, young lady.
Speaker 7: That is a lie, okayed, he didn't have no time
Speaker 7: for it.
Speaker 20: Sounded very sincere. He did say he was very busy,
Speaker 20: but you would just come in and act like an adult,
Speaker 20: Jenette and not cuss around his customers and say terrible
Speaker 20: things there.
Speaker 12: He said he was more than willing to help you.
Speaker 6: Go ahead, Jeanette, I'm not going.
Speaker 7: To take that one. I'm not going to take that blame.
Speaker 6: Well, that's just it. Hey, listen, listen. Here's the bottom line. Though.
Speaker 6: He's saying, if you go in and don't talk like
Speaker 6: a sailor, he's going to get you all fixed up.
Speaker 6: Isn't that good news? Seriously, And it doesn't matter if
Speaker 6: you did or not. I believe you, Jeanette, it doesn't matter.
Speaker 6: You know, when we call people, they're going to be
Speaker 6: somewhat on the defensive. But Suzanne saying, he sounded very legit.
Speaker 6: Right he's Mark. I thought he.
Speaker 20: I've talked to a lot of people through this show,
Speaker 20: and he sounded very sincere, like I just need her
Speaker 20: to come in and stop screaming and cussing.
Speaker 7: Wonderful.
Speaker 6: So, Jeanette, what do you think you're gonna have. He's
Speaker 6: gonna fixa he.
Speaker 7: Cuts out the guy at haavelin, A professional with a professional,
Speaker 7: so to speak. And I thought, I told him that
Speaker 7: is so distant.
Speaker 20: Also, Mark, he did say her car hasn't overheated or anything.
Speaker 20: It seems to be fine. He's willing to do whatever
Speaker 20: if she just comes in and and it is nice.
Speaker 6: I'm gonna pull out my psyche head.
Speaker 7: I told him it was bleaking. I told him from
Speaker 7: the guest. Let me say this go ahead from October
Speaker 7: thirty first, when I took off with my car, it
Speaker 7: was banging and cranking and making all this crazy noise.
Speaker 7: After after they fixed it, did.
Speaker 6: They fig and is that part fixed?
Speaker 7: And I took up back Jeanette, and he forgot to
Speaker 7: put jet boats.
Speaker 6: Jeannette, is that part fixed?
Speaker 21: Yeah?
Speaker 6: Okay, good. So everything's good now except for the anti
Speaker 6: freeze level.
Speaker 7: Right, And they broke my window and they seems to
Speaker 7: be deflecting and they have no cap on my cleaner.
Speaker 7: They don't know what they did with it and what
Speaker 7: it's just these little things added up, you know what.
Speaker 6: That's how a lot of people feel. A lot of
Speaker 6: things added up. It didn't go smooth. And then it
Speaker 6: sounds like the straw that broke the camel's back was
Speaker 6: the other shop saying you needed this flush and you
Speaker 6: just paid five grand.
Speaker 7: No, he didn't say I needed a flesh. He just
Speaker 7: said I'm letting you know fair and I wasn't fair enough.
Speaker 18: I waited for fair enough.
Speaker 7: And he's the one that starts.
Speaker 20: He also acknowledged. She says there could have been something
Speaker 20: wrong with the mix.
Speaker 12: We don't know.
Speaker 20: She just won't let me look out. She comes and
Speaker 20: cussing and screaming like he seemed really high.
Speaker 7: He is lying, he's playing this off really well.
Speaker 6: I want to know what my YouTube people think, Suzanne.
Speaker 6: I want you to pull the Please start a poll. Yeah,
Speaker 6: start a poll. And by the way, people listening YouTube
Speaker 6: dot com Troubleshooter Network. You can join in there. But Jeannette,
Speaker 6: here's where I want to go to. You know, I've
Speaker 6: let you say a lot. Honestly, he is willing to
Speaker 6: fix it if you go over there. And I'm not
Speaker 6: even gonna just say anything else. But if you go
Speaker 6: over there and behave. And I'm not saying you didn't
Speaker 6: behave before, but you go over there, behave, They're going
Speaker 6: to test it, They're going to fix it. Is that okay?
Speaker 7: I wouldn't let him touch my car now, because well.
Speaker 22: What do you think?
Speaker 6: What would you like if I could wave my magic
Speaker 6: wand right now, what would you like?
Speaker 7: I will like my ana freeze? Uh uh?
Speaker 18: Fix?
Speaker 6: I mean but you just said you won't go over
Speaker 6: there to get it fixed.
Speaker 7: Well I said that because right now I'm not so
Speaker 7: I'll probably go down there.
Speaker 6: Okay, why don't you do me a favor. Here's what
Speaker 6: I would love. How far are you away from there?
Speaker 7: I say maybe about fifteen ten mins.
Speaker 6: Here's what I'd like to do, Suzanne. Let's call them
Speaker 6: back up and say she's gonna head over now. She's
Speaker 6: not gonna cuss. Can you guys look at it and
Speaker 6: get this fixed. I mean, would you do that? And then, Jeanette,
Speaker 6: I want you to head over there, and I want
Speaker 6: to make sure everything goes good.
Speaker 7: Well, I can't today because I have a doctor.
Speaker 20: Then I'm not going to call out another hour.
Speaker 6: Okay, Well, you tell us when you want it to get.
Speaker 7: Set up Monday, I'll go Monday.
Speaker 6: What time do you want to go Monday?
Speaker 7: Nine o'clock.
Speaker 6: How about if you go over there and drop it off. Listen,
Speaker 6: how about if you drop it off so they have
Speaker 6: time to fix it and there's not going to be
Speaker 6: any problems and they get you an uber back to
Speaker 6: your house or you have a friend or someone bring you.
Speaker 6: Does that work for you? Okay, all right, let's get
Speaker 6: that working. Okay, I think that's a good thing.
Speaker 8: Make sure they're open Monday. It's a holiday.
Speaker 6: I would assume they're open. What is Monday President's Day? Yeah, yeah,
Speaker 6: that's true. I don't know if Monday will work. Let's
Speaker 6: just do a little research. You want Doc to do
Speaker 6: it from here, Susanne, that'd be really helpful. Yeah, so Doc,
Speaker 6: you're gonna call up see if Monday works. Tell them, Hey,
Speaker 6: so she's not there bothering you. Guys, And I don't
Speaker 6: mean that bad to Jeanette, and you're not bothering her.
Speaker 6: There's definitely two heads going against each other.
Speaker 2: She says she has an oily too. Yeah, well so
Speaker 2: let's get it. I'll check out.
Speaker 6: Yeah, let's check it out, have her drop it off,
Speaker 6: see if they'll get her an uber back. And I
Speaker 6: think they'd be more than happy to pay that ten dollars.
Speaker 6: Skillett has been waiting on a Delta airline for fifteen
Speaker 6: hours and we have way more coming up next. Frank
Speaker 6: durand the real estate man man, did he make us
Speaker 6: a lot of money in our house in Castle Rock.
Speaker 6: He listed it lower than all the other the same
Speaker 6: models in the neighborhood. We ended up getting more than
Speaker 6: anybody else. The secret sauce is what comes with Frank
Speaker 6: Duran when you hire him. In fact, Frank sells more homes.
Speaker 6: Listen to this, more homes in one month, one month.
Speaker 6: Most realatiors in Colorado sell in a year. And if
Speaker 6: you're looking for a new house, he can negotiate the
Speaker 6: best price. Check him out at Frank Duran Holmes dot com.
Speaker 6: Frank durand Holmes dot com. Mitch Filaria the owner of
Speaker 6: the art of Granted. He's been in our house so
Speaker 6: many times. They have actually done our master bathroom. They
Speaker 6: just finished up on that, our laundry room, our downstairs bathroom,
Speaker 6: and the kids bathroom upstairs, all brand new, beautiful granite
Speaker 6: summer courts. You can't believe how it changes the entire house.
Speaker 6: And he can give you an estimate right now over
Speaker 6: the phone. It's Valentine's Day, think about it, an estimate
Speaker 6: over the phone. Your wife wouldn't be any more happier
Speaker 6: with the brand new bathroom. Check him out at the
Speaker 6: artigranite dot com, the artifgranted dot com. Yeah, yeah right,
Speaker 6: three oh three seven one three A two five five,
Speaker 6: Hey Doc, did you call up over there? Did you
Speaker 6: call to that shot? Poor Jeanette? Her cooling isn't cooling
Speaker 6: right or it's only good to ten degrees?
Speaker 8: Let me tell you.
Speaker 11: Pull seems to be the salt of the earth. Paul
Speaker 11: is who he is, the owner of the shop. Got
Speaker 11: it so, he said, if she brings it in Wednesday,
Speaker 11: he'll take care of it.
Speaker 6: So Wednesday he's gonna fix her up.
Speaker 8: Right.
Speaker 11: So I'm gonna I just tart to call it. But
Speaker 11: it went to voicemail. So I'm gonna get a rain
Speaker 11: so she gets over there on Wednesday. Just by listening
Speaker 11: to him in horror, I'm more glind to believe that
Speaker 11: she was a little more volatile than he was. But
Speaker 11: if she drops it off, there won't be a conflict
Speaker 11: and we'll I'll be here on Wednesdays so we'll be
Speaker 11: able to take care of it.
Speaker 10: I love it.
Speaker 6: I can't wait for the update on that. I'm sure
Speaker 6: this will be handled. I think she got frustrated, and
Speaker 6: I can tell right now she's a tough cookie. There's
Speaker 6: no doubt about it. In fact, if you go to
Speaker 6: YouTube dot com, look up Troubleshooter Network, I can tell
Speaker 6: you right now, right now. I'm not gonna tell you,
Speaker 6: guys what the question is. You're gonna have to go
Speaker 6: see for yourself. But it says a lot in ninety
Speaker 6: seven percent say yes. That's all I'm gonna say. Would
Speaker 6: you guys both agree with yes on that question?
Speaker 10: I could agree with yes.
Speaker 2: I'm pretty easy yeah, And.
Speaker 6: If it was a no, i'd be I'd be like
Speaker 6: wowsers like that, just like that. I can't believe I
Speaker 6: just used the word wowsers. Hey, real quick, Richard, I
Speaker 6: have got a expert coming up right after this break
Speaker 6: that knows everything about solar credits. So I'm gonna have
Speaker 6: you hold okay, because I have a feeling I'm not
Speaker 6: going to know the answer, but I know who does. Okay,
Speaker 6: all right, all right, hold tight, and then in the
Speaker 6: meantime three O three seven one three eight two five
Speaker 6: five two lines open. You've been ripped off taking advantage
Speaker 6: of any car questions. It's car Day. I'm the Troubleshooter show.
Speaker 6: But skill it? What an interesting name?
Speaker 8: Skill it?
Speaker 6: As in Fried Bacon in the skillet skill it? I mean,
Speaker 6: is that really? That can't be your your god given
Speaker 6: name or birth certificate name?
Speaker 21: Is it?
Speaker 18: It's called it?
Speaker 19: Alias?
Speaker 16: Okay, I've got a couple of aliases, but this.
Speaker 18: Is the number one. This is the top alias.
Speaker 6: Wow? Is that a nickname someone gave you at one point?
Speaker 6: Skill it?
Speaker 18: Well? Plas clear this way.
Speaker 16: I used to ride motorcycles with Mike Pellegrini from Boston,
Speaker 16: So if you want to talk alias, who is he?
Speaker 6: I'm sorry, who is Mike perla GRENI? Is he likes
Speaker 6: I'm seriously, is he like a gang member? Or what
Speaker 6: are we talking.
Speaker 18: Yeah, but a high class game.
Speaker 6: Okay, very cool. So what's going on today, Skillet?
Speaker 18: Well I've been up thirty two straight hours, and uh
Speaker 18: but I still think I got my facts right here.
Speaker 6: Wait. Wait, you've been up thirteen straight hours without the
Speaker 6: help of thirty two hours without the help of say,
Speaker 6: I don't know, amphetamines of some sort.
Speaker 16: I'm the only trucker in the world that's never popped
Speaker 16: a pill.
Speaker 6: Nice brother, Okay, So what's why you've been up so
Speaker 6: damn long? I thought you guys had to pull over
Speaker 6: every eight hours.
Speaker 18: Well, we've got to pull over every eleven. Uh but
Speaker 18: I do.
Speaker 16: But but I've been driving so long. In the old days,
Speaker 16: they were all on amphetamies, but I wasn't.
Speaker 6: Yeah, I believe it. I mean I do believe it.
Speaker 6: You can tell the old school truckers too, because one
Speaker 6: arm is always colored. I mean that left arm is
Speaker 6: literally always sunburned to hell. So what's going I know, man,
Speaker 6: I remember your joke.
Speaker 16: I remember your joke about electronic lot lizards. That was
Speaker 16: pretty good. Okay. Well, I woke up in Dallas about
Speaker 16: six o'clock yesterday morning to go to Atlanta to catch
Speaker 16: a relay flight out to Vegas and I got to
Speaker 16: Atlanta in time. Where were you flying out of out
Speaker 16: of DFW to Atlanta?
Speaker 6: Man, it's a hell of a long ways to get
Speaker 6: to Vegas.
Speaker 16: I know, but but it saved me half price. And
Speaker 16: I can't hang up my clothes and all the other
Speaker 16: airlines they don't have a hangar to hang up your
Speaker 16: sport co.
Speaker 6: So okay, fair enough. So then what's the dapper truck
Speaker 6: I get.
Speaker 16: I get in there, and we're supposed to blast off
Speaker 16: about five exactly five o'clock in the afternoon, and we
Speaker 16: don't blast off to seven. Well off by I'm off
Speaker 16: by maybe one.
Speaker 6: Hour, So you missed the next flight.
Speaker 18: Yeah, but they kept making all these stupid reasons. Give
Speaker 18: me one and I can well then, okay. It started
Speaker 18: out this. It says, hey, we have a mechanical problem
Speaker 18: we have and we have the mechanic in the plane
Speaker 18: now looking at it.
Speaker 6: Wow, okay, that plane stage left a stupid problem. Yeah
Speaker 6: that's yeah.
Speaker 16: Now what twenty minutes later?
Speaker 18: It changed? Okay, our problem is we have too much fuel.
Speaker 16: Oh, we got to take some of it out.
Speaker 18: And I've been through that before and.
Speaker 16: I know that happens Okay.
Speaker 18: So that goes on for about twenty five minutes.
Speaker 6: I smell another pole coming up. Keep going, hey, we
Speaker 6: got it.
Speaker 18: We got another problem. It's not exactly what is it
Speaker 18: we got We got too much fuel. We got too
Speaker 18: much fuel on one shock.
Speaker 6: Oh, they got to level out the fuel. Hold on
Speaker 6: skill it. I don't know where this is going, but
Speaker 6: we're going to find out. Three oh three Martina, one
Speaker 6: line open, Todd Richard, my buddy skille it Hank tight.
Speaker 6: One line open, three oh three Martino.
Speaker 22: U, Yeah, ripped off, bad news. You need advice?
Speaker 23: Who you don't have to.
Speaker 2: Come a running just as fast.
Speaker 6: As we can.
Speaker 3: True Shooter's gonna help coming man.
Speaker 5: This is the Troubleshooter Show now, Tom Martine.
Speaker 6: Welcome, Welcome to the only show of its kind. We're
Speaker 6: here to solve your problems, answer your questions, take complaints.
Speaker 6: It's car day on the Troubleshooter Show. Jeff vick Kimer
Speaker 6: transmission joins me. Kevin Culkin shared in Auto Tech Deputy
Speaker 6: Doc Deputy Dimitri Suzanne answering the phones, and then of
Speaker 6: course Shannon on the other side of the glass pressing
Speaker 6: the buttons, including my buttons. Three three seven one three
Speaker 6: eight two five five. That is a phone number, one
Speaker 6: line open, three oh three Martino. I want to tell
Speaker 6: you really quick. This hour brought to you by Paul
Speaker 6: All the water man, better water for less money. You know,
Speaker 6: Paul came out and did our system probably six seven
Speaker 6: months ago. I'm a little angry at him, and I'll
Speaker 6: tell you why. He's got a special right now. That's
Speaker 6: probably about one thousand bucks lesson we paid six months ago.
Speaker 6: But that's all right. I understand, I understand, Paul. I'll
Speaker 6: hit you up for that thousand. I'm just kidding, but
Speaker 6: you're not going to find a better deal. Listen to this.
Speaker 6: We shopped the competition, Susanna and I did. We shopped everywhere.
Speaker 6: We had quotes from ten to twelve thousand. We ended
Speaker 6: up for three thousand dollars with Paul getting an unbelievable system.
Speaker 6: It's better than the rest. Okay, listen, a better water
Speaker 6: so softener than the rest. And it was about a
Speaker 6: third less at least half less than some. But it
Speaker 6: was just absolutely crazy. And we've had it up and running.
Speaker 6: Its low maintenance. I think we've had to add a
Speaker 6: one bag of salt to it in like I don't know,
Speaker 6: six months. It's an incredible deal. He's a plumber. They're
Speaker 6: great guys. But really for all your water needs. And
Speaker 6: now for listening to this, for less than thirty seven
Speaker 6: hundred dollars, it's thirty six and change. Check this out.
Speaker 6: You can get a water softener. Also, it'll get rid
Speaker 6: of the chlorine. And on top of that, it gets
Speaker 6: rid of forever chemicals for your entire house. And if
Speaker 6: you don't know what that is, just google for every chemicals.
Speaker 6: I guarantee you don't want those in your water. Check
Speaker 6: them out a waterpros dot net. That's waterpros dot net.
Speaker 6: Now I got to go back to skill it. It's
Speaker 6: a very interesting story. But the bottom line is this.
Speaker 6: He was going to fly to Vegas. He leaves Dallas
Speaker 6: Fort Worth. Oh, by the way, one line open three
Speaker 6: zho three, Martino, We want to hear from you. So
Speaker 6: you wanted to fly back or you wanted to fly
Speaker 6: to Vegas, So you leave Dallas Fort Worth? And where
Speaker 6: was he flying to Atlanta? And then it got delayed?
Speaker 6: So where are we at in this story? They had
Speaker 6: every excuse in the world. First, they said it was
Speaker 6: mechanical problems, we're talking about Delta Airlines. Then they said
Speaker 6: it's a fuel problem. They have too much fuel. Then
Speaker 6: they said, the actual problem is they have too much
Speaker 6: fuel in one ring and wing. So I understand that.
Speaker 6: So where did it go from there? It all sucks?
Speaker 18: But now what Well, the one wing deal was, we're
Speaker 18: going to have to take all the fuel out and
Speaker 18: put it back in. And that's when they said, we
Speaker 18: might not be able to get a fuel truck in
Speaker 18: here tonight to do it, and if we don't, we're
Speaker 18: going to cancel this flight, but we will get another
Speaker 18: flight crew in here with another plane to take you
Speaker 18: guys to your destination. Well I didn't really believe that,
Speaker 18: because this is one other hand that was flying said yeah,
Speaker 18: if you can find a flight crew.
Speaker 16: And then that made me think, yeah, this guy's right.
Speaker 16: So I finally ran about a mile in that airport,
Speaker 16: and I'm poured to say, with vet with a with
Speaker 16: a surgically repaired fitz Simmons knee, you know, so I
Speaker 16: don't really need to be running to airports. And so
Speaker 16: I went down there and I talked to that that
Speaker 16: girl and at the customer service, and I said, you
Speaker 16: got any other flight?
Speaker 6: What they said, I got a speech up a little.
Speaker 6: They say, well, she said, no, you're.
Speaker 18: One that you're trying to get on is the last one,
Speaker 18: And so then they made up another one.
Speaker 6: They go, yeah, but none of that matters. So what
Speaker 6: did you ever get to Vegas? Or are you still
Speaker 6: sitting there?
Speaker 18: I got there, I got I got in my room
Speaker 18: a half.
Speaker 6: Hour and then what did Oh good, you're in Vegas.
Speaker 6: Where are you staying?
Speaker 14: Oh?
Speaker 6: Court, we love that place, we yeah, we do. Actually,
Speaker 6: sadly enough, ever, there's people out there that know what
Speaker 6: it is. They're probably laughing their ass off, but I'll
Speaker 6: tell you what. They have got the best blackjack in
Speaker 6: the entire state in the bat as far as I'm concerned.
Speaker 6: So but anyhow, so I'm sure they're going to give
Speaker 6: you something. What's delse they're going to do for you?
Speaker 18: Well, they said, they said, well, we'll give you a room,
Speaker 18: but you're only going to be in it for four
Speaker 18: hours because we got another fight leaving at six in
Speaker 18: the morning. So literally eighty percent of all this, guys
Speaker 18: and girls just wait.
Speaker 6: Yeah, but they shall still give you something. They should
Speaker 6: give you a voucher for future use.
Speaker 18: No, no, just for food. Which I didn't ask for.
Speaker 6: And all I did was I walked up to Delta's
Speaker 6: pretty good Listen, skillet, No kidd in here. Delta is
Speaker 6: pretty good. You should call him up tell them about it.
Speaker 6: You know, unlike Frontier, they have people that answer the phone.
Speaker 6: Tell them about the horrible experience, and I bet you
Speaker 6: they issue a couple hundred dollars voucher. So next time
Speaker 6: you're flying for free, man.
Speaker 16: I'll bet you they won't help.
Speaker 6: Okay, Okay, then prove me wrong and do it. Skill
Speaker 6: it honestly. I love when I tell people like advice,
Speaker 6: and I'm telling you they will as long as you're
Speaker 6: honest with me. I bet you call back and say
Speaker 6: they did.
Speaker 16: I respect you enough to promise you I will calm thinks.
Speaker 18: But they said you can't call. They said you got
Speaker 18: to go online.
Speaker 6: Well I don't care.
Speaker 2: Then go on.
Speaker 6: However they want you to contact them, but I bet
Speaker 6: you they give it to you. Man, I'm not kidding.
Speaker 6: That's pretty normal with a fifteen hour delay. In fact,
Speaker 6: you might even get one for more. And Delta is
Speaker 6: not you know, it's not a horrible airline. Hey, can
Speaker 6: I ask you something?
Speaker 19: What go ahead?
Speaker 6: I want to ask you something for real, you made
Speaker 6: that lot lizard comment. I want to as being a trucker,
Speaker 6: how long have you been a trucker?
Speaker 16: Well, it would be forty four years if I wouldn't
Speaker 16: have quit for three years.
Speaker 6: I've been out here forty one Okay, okay, listen, every
Speaker 6: single eye.
Speaker 16: I'm a five million miler.
Speaker 6: Five million miles. That's crazy, So just is it? You know,
Speaker 6: we all we've all heard the term lot lizard, and
Speaker 6: we've all been to, you know, a truck stop driving
Speaker 6: state to state at one point where you know you
Speaker 6: would think they're lot lizards, but who knows? I mean,
Speaker 6: really are they everywhere? How does that work? Is there
Speaker 6: is there like an app for lot lizards? How does
Speaker 6: it work?
Speaker 16: I'll tell you how it works.
Speaker 6: And this isn't a joke, now I know, And that's
Speaker 6: why I'm asking.
Speaker 18: They think my response is a joke, but I'll tell
Speaker 18: you the same thing I tell everybody else.
Speaker 16: There was a lot of them around twenty five years.
Speaker 18: Ago, but no kid Magic Johnson screwed it all up.
Speaker 16: When the age thing came out. They just dried up
Speaker 16: like just like it does.
Speaker 6: So they're gone. Now, there's no there's really not much.
Speaker 6: There's really no such thing anymore for the most part.
Speaker 18: Well, no, that's not true.
Speaker 16: That's not true.
Speaker 6: Well you just said it dried up.
Speaker 16: It dried up by eighty five percent.
Speaker 6: Okay, that's what I wanted to know. Hey, Skillet, I
Speaker 6: appreciate your come. I hope, I hope. I thank you Shedding.
Speaker 6: I hope you have a really good time in Vegas.
Speaker 6: And I appreciate you listening to the show and spreading
Speaker 6: that nugget of knowledge you just did three oh three
Speaker 6: Martino one line open as soon as Skillet's gone three
Speaker 6: oh three seven one three eight two five five Todd,
Speaker 6: what's going on with you?
Speaker 24: Me?
Speaker 9: Yes, sir, Hey, I think you should have Skillet on
Speaker 9: more often. He's a hoot, man, He is a skill.
Speaker 6: It is a hoot.
Speaker 9: But I want to give a shout out to Jeff
Speaker 9: of Camera Transmission. He worked on my four fifty or
Speaker 9: my three fifty. Oh wow, And dude, the it ships
Speaker 9: like it came off the showroom floor. What was wrong
Speaker 9: with And not only that, the sincros went out and
Speaker 9: I think it had a second gear.
Speaker 6: Is at a place I assume that's a diesel being
Speaker 6: the three fifty right, Yeah, a diesel big mam behind.
Speaker 9: Oh well, and it and it's lifted. So he had
Speaker 9: his guys had a fun time working on it.
Speaker 6: Why is that?
Speaker 10: Jeff explain, It actually wasn't too much different than working
Speaker 10: on other stuff. But yeah, just being bigger, you know,
Speaker 10: and he's got large tires on their, so the lifts
Speaker 10: a little bit lower.
Speaker 6: Is it the lift you brought mine up on it?
Speaker 8: Yep? Yep?
Speaker 10: And you know, so when you're moving around underneath other
Speaker 10: the lift is constantly getting in your way because the
Speaker 10: truck's standing taller off the lift.
Speaker 6: Oh my goodness, what's the biggest thing you can work
Speaker 6: on there? Like a four fifty or that?
Speaker 10: No way, No, we can accommodate up to about twenty
Speaker 10: five thousand pounds.
Speaker 5: Wow.
Speaker 6: So how much did you end up spending, Todd? I mean,
Speaker 6: was it a quick fix or a complete rebuild?
Speaker 9: Well, Jeff said it could cost up to eight grand
Speaker 9: and I thought, man, I'll be buying him a new
Speaker 9: Ferrari with that. But he got it done for forty
Speaker 9: two hundred and what And I appreciate hold on.
Speaker 6: Hold on, I got to dive into that for people listening.
Speaker 6: So Jeff, someone comes in. Where would you get the
Speaker 6: eighty two hundred? Are you like? Well, worst scenario, it's
Speaker 6: eighty two.
Speaker 8: Yeah.
Speaker 10: You know, if I had to actually go get a
Speaker 10: replacement unit, because I'm not going to charge you more
Speaker 10: than when I could buy a uniform, I got so
Speaker 10: you we've got a ceiling that we're going to be
Speaker 10: working with as long as I'm coming in. South of
Speaker 10: that number. We built him a house, so.
Speaker 6: That's almost half priced. So he was ready to drop
Speaker 6: eighty two hundred and how much was it, Todd?
Speaker 14: It was forty?
Speaker 9: My god, man, A fantastic job.
Speaker 6: You know how many shops and I'll say this, Kevin,
Speaker 6: I know you would never do that. You know how
Speaker 6: many shops give a oh that break job? You know,
Speaker 6: just guessing could be between fifteen hundred and two thousand.
Speaker 6: How many you're going to be at fifteen hundred.
Speaker 2: No, but nobody a twenty two hund Jeff.
Speaker 6: I got to give it to you, man. Sometimes I
Speaker 6: got to remember how great you guys are. And I
Speaker 6: know you do this, but hearing it from some guy
Speaker 6: that just calls into the show is incredible. Todd, I
Speaker 6: really appreciate that shout out.
Speaker 9: I drove I drove from Cheyenne to come down there,
Speaker 9: and he not only did that, but he changed out
Speaker 9: my summer charge and my batteries for a winter charge.
Speaker 19: And he did it for no cost.
Speaker 6: What does that mean? I don't understand.
Speaker 10: I don't understand you.
Speaker 6: What do you mean swap out you?
Speaker 9: My batteries died when I went to pick them up,
Speaker 9: and he charged it overnight for me.
Speaker 6: Oh charge the batteries. I get it, Hey, Todd, I
Speaker 6: really do appreciate feedback last on all of our referral
Speaker 6: list members. I'm not kidding. Referral lists dot com you
Speaker 6: can find the greatest people like Sheridan Auto Tech and
Speaker 6: Jeff Fix sitting next to me. Let's take a break.
Speaker 6: We're gonna come back. We've got a driving behind a
Speaker 6: dump truck question. Oh man, I hope a windshield's not broke. Richard.
Speaker 6: I'm gonna come to you next, Richard, then John and Brett.
Speaker 6: I promise I'll make this quick. But Suzanne, let's get
Speaker 6: our expert on and I'll go to Richard after this
Speaker 6: on that solar tax credit question and a lot more.
Speaker 6: Hold tight, zero res denver, I tell you what you
Speaker 6: want your carpets clean better? Than anything you have ever seen.
Speaker 6: When they came out to do our carpets, we couldn't
Speaker 6: believe what a great job these guys done. They use
Speaker 6: this high alkaline that's super soft purified water, and by
Speaker 6: the way, that's probably the best cleaning agent in the
Speaker 6: entire world, or at least in nature. They call it
Speaker 6: ZR water. But man, they use this three step processory
Speaker 6: moves all the dirt, more dirt than the other guys
Speaker 6: the competition. It gets rid of dust, dander, and it
Speaker 6: doesn't leave any of that residue. That carpet is literally
Speaker 6: clean in three or four days later. Guess what, zero
Speaker 6: res I love this part. Welcome back to the show.
Speaker 6: Three three seven, one, three eight, two five five. Join
Speaker 6: us on YouTube. By the way, I've got an interesting
Speaker 6: pull up. I've always been curious about this listen. I
Speaker 6: know people have been listening to this show forever, and
Speaker 6: I love helping people. I've learned from Martino over almost
Speaker 6: thirty years, and I love doing the show when he's
Speaker 6: not here. But I do it different. I do ask
Speaker 6: about lot lizards. I do ask. That sounds crazy, I
Speaker 6: know that, but I kind of like that aspect. That
Speaker 6: does make me different. Than a lot of people. I
Speaker 6: if you listen enough, I say exactly what's on my mind.
Speaker 6: That's almost impossible to argue with. And I like that
Speaker 6: about myself. Honestly. I pride myself in being very straightforward
Speaker 6: and honest with people. But I do put up polls.
Speaker 6: I said, you know, what do you think about that
Speaker 6: when I put something like that, because I've had people say, oh,
Speaker 6: that's no place for this show. But you know what,
Speaker 6: things change over the years, man, I mean honestly, Tom
Speaker 6: does even the show a lot different now than he
Speaker 6: used to do. I mean really, so it's like, it
Speaker 6: is what it is. And if you don't I don't
Speaker 6: like it, well don't like it.
Speaker 8: You're never wrong. So that's another thing.
Speaker 6: Oh and the fact that I'm never wrong is good.
Speaker 6: I'm kidding. Come on, three oh three seven, one, three eight,
Speaker 6: two five five. You know, I do want to tell
Speaker 6: you Frank Duran, the real estate man, someone actually emailed
Speaker 6: me because I did a commercial for him a couple
Speaker 6: breaks ago. Yes, he does sell that many homes. I
Speaker 6: swear to God, you can go to MLS and pull
Speaker 6: up the stats. I'm not sure how you do it.
Speaker 6: And he sells more homes for more money, and listen
Speaker 6: to this once again one month. I know it's hard
Speaker 6: to believe. Then most realators in Colorado sell in over
Speaker 6: a year's period. And like I said, for more money,
Speaker 6: I wouldn't use anybody else in the Denver metro area period.
Speaker 6: And he goes further than that. He goes north and
Speaker 6: he goes to like Franktown where I am at in
Speaker 6: Castle Rock. He doesn't go to the Springs. But I
Speaker 6: wouldn't use any other realtor in this state or I'm sorry,
Speaker 6: in that area than Frank Duran in Colorado Springs. I'd
Speaker 6: use Stephanie Thomas for people up there. She's been a
Speaker 6: friend of the family in a realtor for a long
Speaker 6: long time and her husband great people, simply that, and
Speaker 6: you can find them all at referral list dot com.
Speaker 6: Now I digress, We're going to go to Richard because
Speaker 6: we have our expert up. Hey, Richard, you had a
Speaker 6: question on solar credit income tax questions. What is your question?
Speaker 6: I have Brooke White with Red Rocks RS on a
Speaker 6: referral list listening and then we'll bring her up.
Speaker 25: I mark so.
Speaker 18: Tax time and we're going through our taxes last year
Speaker 18: we had we had solar installed in twenty three and
Speaker 18: last year we took the thirty percent credit.
Speaker 2: That we were owed.
Speaker 18: For the total installations. But now it's the following year,
Speaker 18: and I was under the assumption that you could take
Speaker 18: another thousand off a year off your income tax. And
Speaker 18: I was and I don't know how to do that.
Speaker 6: I thought you could, you know what, just in general,
Speaker 6: Hey Brook, thanks for coming on, by the way, But
Speaker 6: let me ask you, how do the tax credit part,
Speaker 6: not the grants, but the tax credits work. If I
Speaker 6: have let's just take a round number of ten thousand
Speaker 6: dollars in tax credits in two thousand. Say it doesn't
Speaker 6: matter what year, twenty twenty four, But I can't use
Speaker 6: all ten thousand because I don't I'm not paying enough taxes.
Speaker 6: So say five thousand of it I couldn't use or
Speaker 6: can I use it all in one year? Explain how
Speaker 6: it works?
Speaker 26: Yeah, So it's always based on your tax liability. Because
Speaker 26: tax credits are great, but if you don't know the
Speaker 26: government any money, they're just kind of fancy. IO used.
Speaker 26: So that's a great point to bring up how much
Speaker 26: you owed the government to figure this problem out. So
Speaker 26: if the folks were able to recoup the entire value
Speaker 26: in the first year for the tax credit, then there's
Speaker 26: no more tax credits that they can take. It's all
Speaker 26: done for residential No, Let's say in your example, they
Speaker 26: have ten thousand in tax credits, they were only able
Speaker 26: to use five the first year. They can roll over
Speaker 26: that other five grand for up to twenty years.
Speaker 6: Can they use it all at once or only a
Speaker 6: certain amount per month?
Speaker 16: I'm sure all of it as.
Speaker 26: Soon as they have the tax liability to use it.
Speaker 26: So if you owe that money instead of paying the government,
Speaker 26: you can either stop paying taxes for that year or
Speaker 26: you can get a big refund check, whichever you prefer.
Speaker 6: So, So, Richard, how much how much were your tax
Speaker 6: credits all together? Out of curiosity?
Speaker 18: Just almost eight thousand.
Speaker 6: So out of the eight thousand, how many did you
Speaker 6: use the first year? They were available.
Speaker 14: All of it, all of it.
Speaker 6: So I guess I have no idea what your question is.
Speaker 26: Yeah, so you don't have there's no like a thousand
Speaker 26: dollars per year extra that you can do. If the
Speaker 26: salesperson told you that they were incorrect, if you'd use
Speaker 26: all eight grand, then that's that's all you get. Yeah, well,
Speaker 26: the only things rollover is if you don't use the
Speaker 26: full value or if they're a business of depreciation and
Speaker 26: that's a rollover term.
Speaker 27: Is it?
Speaker 6: Is it for a business?
Speaker 12: Richard?
Speaker 18: No, but it's residentially.
Speaker 6: So why do you why do you think? I'm very curious.
Speaker 6: Why do you think you have more tax credits if
Speaker 6: you used all of them?
Speaker 18: So what I I think what's what's happened is is
Speaker 18: I misunderstood how it worked. If you'd like you're saying
Speaker 18: and your and you're expert there that if I didn't
Speaker 18: use all of them, then I could roll them over
Speaker 18: and use them in subsequential years afterwards twenty or you
Speaker 18: can use it all at once. So I think I misunderstood.
Speaker 14: Had I not used it.
Speaker 18: All at once, then this year I could use part
Speaker 18: a portion of it, and the next year up to
Speaker 18: how many every years?
Speaker 6: Yeah, you could, but that would be in my opinion,
Speaker 6: I can't think of any reason you would ever do that.
Speaker 6: You would want to use that credit the second yield
Speaker 6: the money.
Speaker 18: Yeah, oh, that's exactly what you answered my question.
Speaker 6: I appreciate that, Richard. I'm glad you like the solar system.
Speaker 6: Let me ask you this and Brookes hang on for
Speaker 6: a minute. But Richard, in your particular case, how long
Speaker 6: has the solar system been up and running?
Speaker 18: We went online in twenty twenty four last year, January
Speaker 18: of twenty twenty four.
Speaker 6: Oh, I love it because that's like that's a full
Speaker 6: year in all honesty. If you took your average electric
Speaker 6: bill throughout that year, how much have you been saving
Speaker 6: with solar?
Speaker 18: So here's what is. We used to be on budget
Speaker 18: billing and it was around two hundred and twenty five
Speaker 18: a month. During last summer, our energy bill went down
Speaker 18: to twenty dollars a month.
Speaker 6: Wow.
Speaker 18: Right now in the winter time where we don't have
Speaker 18: that much sun, we're about one hundred and ten.
Speaker 6: So that's incredible. Brooke, is that about norm for a
Speaker 6: home solar system? I mean during the summer at twenty
Speaker 6: bucks is unbelievable.
Speaker 26: Yeah, it just depends. If I ask who's your utility company?
Speaker 24: You have.
Speaker 18: Xcel Excel, So I would recommend you.
Speaker 26: Switch to do in continuous rollover because that can help
Speaker 26: avoid some of your winter bills that you're experiencing right now.
Speaker 26: So level that process if you need does it level
Speaker 26: it out?
Speaker 6: It does?
Speaker 26: Yeah, So it takes the overproduction of the summer months
Speaker 26: and it rolls it over to the winter months, so
Speaker 26: it eliminates that electricville. Otherwise, every January he gets a
Speaker 26: credit on his account for.
Speaker 16: Wholesale value, so he's losing all of that money.
Speaker 26: Can you switch him from retail the wholesale?
Speaker 6: So that's crazy. So the billing they set them up
Speaker 6: on and does Excel kind of do that on purpose,
Speaker 6: So they're paying the wholesale amount.
Speaker 28: XL give them the.
Speaker 26: Option and it's very clear either A or B. Usually
Speaker 26: the salesperson may not explain it the best way, So
Speaker 26: I wouldn't fault Excel on that one. I would just
Speaker 26: fault whoever was explaining.
Speaker 16: The purchard to him.
Speaker 6: Richard, you need to call Brook up. She can help
Speaker 6: you through that. I mean, they don't charge anything for that,
Speaker 6: but call her up and have her help you with that,
Speaker 6: because it sounds like how much do you think that
Speaker 6: would save them in a year's period, just giving the
Speaker 6: small amount of info we've already got from him.
Speaker 26: Well, for the winter months, I'm expecting about four months
Speaker 26: out of the year that he's not going to produce
Speaker 26: as much as he needs, So probably around four hundred
Speaker 26: and forty dollars.
Speaker 6: Think about that. Take Richard another four hundred bucks. Man,
Speaker 6: I'm going to put you on hold. Richard in facta
Speaker 6: Suzanne make sure they get each other's numbers, or however
Speaker 6: Brook wants to do it. Hey, hey, Brooke, I wanted
Speaker 6: to ask you something. Your average solar system. And I
Speaker 6: know for the we always talk about your commercial stuff,
Speaker 6: because my god, you can get people ninety five to
Speaker 6: one hundred and twenty percent of their systems paid for
Speaker 6: with the grants and the tax credits. I mean, it's
Speaker 6: basically like a free system. But if we talk residential,
Speaker 6: real quick, average house, I don't know, Highland's ranch somewhere
Speaker 6: in Parker, average neighborhood. I don't know how else to
Speaker 6: put it average. So that house, what does after tax
Speaker 6: credits and everything, what does an actual you know, solar
Speaker 6: system run? Not battery backups and generators and all that,
Speaker 6: Just an average solar system that's going to cut that
Speaker 6: utility down to what, like we just heard from Richard
Speaker 6: through you guys, just give me a ballpark. I know
Speaker 6: there's one hundred different ways to look at and put
Speaker 6: give me an average.
Speaker 26: Yeah, of course, So the average house in town. You're
Speaker 26: looking at it being about seventeen grand out of pocket,
Speaker 26: Oh my god. And then typically people finance that over
Speaker 26: twenty five years, so they're financing payments a lot less.
Speaker 6: And then how well, no, that's where I want to go.
Speaker 6: So say it's financed, and what's an average payment on
Speaker 6: something like that over twenty five years? What fifty bucks
Speaker 6: a month?
Speaker 24: What is it?
Speaker 4: Yeah?
Speaker 26: So with that system that's probably one hundred and fifty
Speaker 26: dollars on average electric.
Speaker 6: How much are you saving on your electric France? And
Speaker 6: how much you saving on your electric exactly?
Speaker 26: So it would totally eliminate the electric bill, so the
Speaker 26: one fifty would go away. And then to pay for
Speaker 26: the solar, you're probably paying around one hundred bucks a
Speaker 26: month if you finance.
Speaker 6: If you finance it, so I mean basically your electric
Speaker 6: bill goes so you cash flow from day one under
Speaker 6: those circumstances.
Speaker 26: Yeah, yep, exactly. Sef you finance, there's almost no situations
Speaker 26: where if you finance a project that you're out money.
Speaker 6: All right, I appreciate it, Brooke, And you can always
Speaker 6: find Brook and her gang, it her gang, like they're
Speaker 6: gonna come out. Yeah, Like Venezuelan gang. No, I'm like
Speaker 6: this like the skillet brook White Redrocksars dot com. These
Speaker 6: are great people. You can find her and her people
Speaker 6: on our referral list at referral lists dot com. And remember,
Speaker 6: this is a solar company that just doesn't sell. These
Speaker 6: guys do their own selling in house, they do their
Speaker 6: own service in house, they do their own installation in house.
Speaker 6: They run everything from top to bottom. And she's at
Speaker 6: the Helm redrocksars dot com. Now listen, John Brett rand
Speaker 6: one line open in a minute. Richard three O three
Speaker 6: seven one three eight two five five. I want to
Speaker 6: see what's going on with this dump truck. We have
Speaker 6: an impressa WRX and a transmission maintenance question all coming up.
Speaker 6: Joseph ALA's era. Listen. I hope you never need him.
Speaker 6: He's a criminal defense attorney and this guy can do anything.
Speaker 6: He can help you out with the dui. In fact,
Speaker 6: stuff like that. He's actually got flat rate pricing and
Speaker 6: you're crazy to go to a dui alone. You give
Speaker 6: Joe a call. He's going to get you a better
Speaker 6: deal no matter what. If you're guilty, and if you're
Speaker 6: not guilty, he's going to get up there and get
Speaker 6: in front of a jury and do what he needs
Speaker 6: to do to get you off assault charges, domestic violence.
Speaker 6: This guy handles it all and he's been doing it
Speaker 6: for a long, long, long time. Put the phone number
Speaker 6: in your phone, please, three oh three four nine sixty
Speaker 6: two hundred. It's important. It's there. Three oh three forty
Speaker 6: nine sixty two hundred. All right, three oh three seven
Speaker 6: one three A two five five. Christie's got a question.
Speaker 6: But before that, I'm going to go to John. You've
Speaker 6: been holding the longest one line open three oh three Martino, Hey, John,
Speaker 6: what's going on with this super.
Speaker 15: Ru Well, I'd put a two point zero leader engine
Speaker 15: in there, and I watched a couple of YouTube videos
Speaker 15: to talk about changing the exhaust timing by one notch
Speaker 15: and its claims to make it run with better torque,
Speaker 15: and it's you know, I just feel like I must be.
Speaker 6: I am like so out of this industry at this
Speaker 6: point point, Guys, I got to ask you, what does
Speaker 6: that mean exhaust timing? Help me to out there?
Speaker 2: Well on the camp shaft where the timing bet goes
Speaker 2: over the camp shaft instead of lining it up directly
Speaker 2: on the marks, you got dead you move it one
Speaker 2: mark advance.
Speaker 6: Wouldn't that screw? Isn't that possible you screw up the
Speaker 6: valves or not?
Speaker 2: No, it's not enough to the clearance will be all right,
Speaker 2: but you could have check engine lights and other things.
Speaker 2: Because it's trying to adjust the timing.
Speaker 6: So that's just one of the ways you take these
Speaker 6: rice burners, if you will, and step it up down.
Speaker 2: The valves will open just to tick late. So it's
Speaker 2: just that extra little boost that will get it does work,
Speaker 2: I don't know that it's worth.
Speaker 6: It, John, what's your question on doing that?
Speaker 15: I wondered if it actually works. You know, I don't
Speaker 15: know that much about It's a dual overhead ham and
Speaker 15: I'm just wondering if it actually works. Is the only
Speaker 15: place I've seen it is on YouTube.
Speaker 2: In theory it does, but I don't think you gained
Speaker 2: that much. I really don't really know, just a little bits.
Speaker 2: I mean, it's not that noticeable. You couldn't get in
Speaker 2: a car say oh, I can tell this one has
Speaker 2: the timing advance.
Speaker 6: John, do you race that thing?
Speaker 7: No?
Speaker 6: No, No, it's just well why would you do it?
Speaker 6: I'm just curious.
Speaker 2: Underpowered?
Speaker 6: Yeah, two has a little bit more power. Yeah, what
Speaker 6: did these kids do? I say, kids twenty somethings, thirties whatever?
Speaker 6: What do they do to those wrx's. I mean, what,
Speaker 6: what's like the maximum you can do to get that
Speaker 6: thing ready to really race?
Speaker 2: Well, if the right one has got turbos and stuff
Speaker 2: on it already, so you don't have to do a lot,
Speaker 2: it's ready to go. It's ready to go. They put
Speaker 2: cold air on there. All the silly bolt custom tuning, tuning, different.
Speaker 6: Differrogramming, different chips.
Speaker 15: What excuse me, what does tuning mean? I don't know
Speaker 15: what that means. This is an nine plug into it?
Speaker 6: So you program it.
Speaker 2: Yeah, you program the PCM and the ECM to do
Speaker 2: different shifts, different you know, stalls, all kinds of different
Speaker 2: things for performance.
Speaker 6: Isn't there can you go on like uh, I mean
Speaker 6: really to do something on an O nine. Wouldn't you
Speaker 6: just kind of google it? And someone probably makes something
Speaker 6: that plugs into the ODB two that.
Speaker 2: Don't do that?
Speaker 6: No, don't you?
Speaker 10: You know you should never plug anything in your just
Speaker 10: like your insurance ones that I mean. There are actually
Speaker 10: tsb's almost every manufacturer has tsb's about codes coming in
Speaker 10: because you're plugging stuff in. There is data is not
Speaker 10: supposed to see.
Speaker 6: So then what do you mean by tuning? You bring
Speaker 6: it to a shop that literally.
Speaker 2: You do it on a dino to do it?
Speaker 6: Who you guys know that does that? Anybody in town?
Speaker 2: I've known of people that I don't nobody that I've
Speaker 2: worked with.
Speaker 6: Okay, So John, basically, it's it's computer programming. There's nothing
Speaker 6: more to it than that, which I think would be
Speaker 6: better than moving your timing. That just makes me nervous.
Speaker 2: And the two leader, I mean, you're kind of stuck
Speaker 2: with what you got. There's just it's not a performance dog.
Speaker 2: It's not a dog, but it's it's it is what
Speaker 2: it is, and you can't make it more.
Speaker 6: Yeah, you know you got to anything else? John?
Speaker 15: Uh, there was I had it checked on the camposition.
Speaker 15: Well that's no, I guess that would be. I think
Speaker 15: I'm just to leave with what it is.
Speaker 6: So that's probably the best, All right, John, I appreciate
Speaker 6: the call. Three oh three seven one three eight two
Speaker 6: five five one line open Rand real quick, what is
Speaker 6: your question? Then we're gonna go to bring and come
Speaker 6: back to you. And then Christy you hold tight brand.
Speaker 21: Yeah, of course, my friend and mine took their car
Speaker 21: into a fast food place to get a transmission fluid
Speaker 21: service done. Yep, they were quoted two hundred dollars. She
Speaker 21: took it in and they said it was a CVET,
Speaker 21: so it would be another one hundred dollars.
Speaker 6: Okay, hold on, hold on, let me have Jeff think
Speaker 6: about that. Three oh three seven one three eight two
Speaker 6: five five. We're gonna have a line open. I want
Speaker 6: to hear from you. You've been ripped off taking advantage
Speaker 6: of everybody. Hold tight. Seven hundred and ninety five bucks.
Speaker 6: You get two guys out to your house, they will
Speaker 6: paint anything you want. They're going to do all their
Speaker 6: prep to painting two guys eight hours. You have to
Speaker 6: call today. Seven hundred and ninety five bucks with Genesis
Speaker 6: Total Exteriors Mark was on this morning. That's a special
Speaker 6: they're doing for Valentine's Day. Usually that's over twelve hundred dollars.
Speaker 6: Two painters all day, all day to paint your house inside.
Speaker 6: I wouldn't do do it on the outside with this special,
Speaker 6: but on the inside you've been putting it off. Check
Speaker 6: them out three O three six seven nine eighty five
Speaker 6: oh nine or Genesistotalexteriors dot com, Denverregion dot com. Because
Speaker 6: of them, I have lost twenty five pounds actually a
Speaker 6: little more now in about six weeks. It's absolutely incredible.
Speaker 6: And that was just a little music food for your thought.
Speaker 6: But check it out if you if you want to
Speaker 6: gain I was gonna say gain weight. If you want
Speaker 6: to lose weight, lose it fast, and I'll tell you
Speaker 6: the secret. It to Denver Region. It makes you feel fuller.
Speaker 6: And we're talking about g lp ones, the new diet drugs.
Speaker 6: But I'll tell you the main reason it works. You
Speaker 6: quit thinking about food. The food noise is gone. For
Speaker 6: under three hundred bucks a month with Denver Regen, you're
Speaker 6: not going to go better. Denverregion dot com, Denver Regen
Speaker 6: dot com. All right, three O three seven one three
Speaker 6: eight two five five three oh three Martino, you have
Speaker 6: any questions we want to hear from you, I'll let
Speaker 6: you know when a line's open. So Rand, you were
Speaker 6: asking about your transmission maintenance. You have a what is
Speaker 6: it a CVT C TV c TV. I got you backwards.
Speaker 6: So he went he went to one of these quick places.
Speaker 6: I don't know if it was Jiffy lube. What was it, Rand,
Speaker 6: who was it? Where was it? So Jiffy lube and
Speaker 6: he's saying the advertised two hundred bucks you get there,
Speaker 6: and for a fluid was it a fluid flush or
Speaker 6: a service? What did they call it?
Speaker 21: Change the fluid out?
Speaker 6: So to change the fluid out. So two questions, Jeff one,
Speaker 6: I don't know if you know what Jiffy loop does
Speaker 6: or not, but what would why would it be one
Speaker 6: hundred dollars more when you got there? Because it's a CV.
Speaker 10: Two that's easy. That's the fluid. The fluid is significantly
Speaker 10: more expensive.
Speaker 6: Oh wow, it's almost like a diesel oil change. The
Speaker 6: oil costs more.
Speaker 10: The oil costs more in a diesel. Yeah, and you
Speaker 10: also use much more of it. Now you're not using
Speaker 10: more of it of the CVT fluid as you would
Speaker 10: conventional transmission. But you know you're talking some of these
Speaker 10: are thirty six dollars a court.
Speaker 6: Now, let me go, let me let me bring this around. Then, promise, Rand,
Speaker 6: I'll let you ask whatever questions you have when you
Speaker 6: do a transmission service on something like twenty ten Nissan Versa.
Speaker 6: That's what this guy asked. Do you just drain the
Speaker 6: fluid and redo it. Do you actually drop the pan
Speaker 6: and the filter? Do you do a flush?
Speaker 2: What do you do?
Speaker 10: Do we drop the pan and change the filter. So
Speaker 10: we definitely want to sure what debrieze going on in there.
Speaker 10: The uh excuse me, micron rating of the filter changes
Speaker 10: over time, and we want to you know.
Speaker 6: Protect that particular Yeah. Now, a place like Jeffy Lube,
Speaker 6: though there's no way they're dropping a pan.
Speaker 2: Likelihood is not.
Speaker 6: No.
Speaker 10: I'm actually surprised. Usually a vehicle that age, and I'm
Speaker 10: assuming you have significant mileage on it, usually they won't
Speaker 10: touch it.
Speaker 6: Hey, Rand, I mean how many miles do you have
Speaker 6: on it?
Speaker 21: Well, miss, it doesn't have a CVT, it's a force
Speaker 21: to be automatic.
Speaker 10: You were right there on the CUSP. Yeah, so I
Speaker 10: don't know why they wouldn't honor their original price.
Speaker 6: Yeah, that's crazy. So they're just simply wrong.
Speaker 21: Yeah, well, either that or trying to scan me. But
Speaker 21: I guess my other question would be, is there a
Speaker 21: place up in North Glinn that you would recommend I
Speaker 21: could take it to?
Speaker 6: How much do you just, Jeff had a curiosity, how
Speaker 6: much would a typical service be on that vehicle? Twelve
Speaker 6: be three hundred and twelve dollars and ninety eight cents.
Speaker 7: Yep.
Speaker 6: So I don't know if you're going to find a
Speaker 6: place that's going to do it any less. Rand I mean,
Speaker 6: I realize they're advertising it, and I realize it. To me,
Speaker 6: it sounds like false advertising, and especially if they're telling
Speaker 6: you it's a CVT. But that price does not seem
Speaker 6: in line for that vehicle. So I don't know who's
Speaker 6: going to do it in your neck of the woods
Speaker 6: for a couple hundred bucks. I mean, any ideas, Guys, Well,
Speaker 6: it doesn't have.
Speaker 21: To necessarily be a couple hundred bucks, but you know
Speaker 21: somebody that I could trust that would know the difference
Speaker 21: to him automatically.
Speaker 6: That's a damn that's a damn good point. Hey, Suzanne,
Speaker 6: where's Tom ad up there?
Speaker 24: Uh?
Speaker 12: Hands On Auto Tech is in Longmont.
Speaker 6: How far is Longmont from you?
Speaker 21: Twenty two miles?
Speaker 6: That might not be a bad I'm telling you. Hands
Speaker 6: On has been on a referral list forever. He is
Speaker 6: a solid guy, man, I mean super solid, and he's
Speaker 6: got great technicians and his pricing is great too. Man.
Speaker 6: I don't think I've ever got one complaint on the guy,
Speaker 6: and we've known Tom forever man, great guy, hands on.
Speaker 21: Okay, well, I will give him a call that.
Speaker 6: I appreciate it. Three oh three seven one three eight
Speaker 6: two five five. Look, we got a break coming up.
Speaker 6: We've got a lot cooking today. We are gonna have
Speaker 6: two lines open. You've been ripped off taking advantage of
Speaker 6: And I want to give this number out for a
Speaker 6: few reasons. One it works on and off the air.
Speaker 6: Three zero three Martino. When you call during the show,
Speaker 6: you can come on the air and we can help
Speaker 6: you here. If you call after the show or before
Speaker 6: the show, we can actually either take the call, which
Speaker 6: we do sometimes, we'll talk to you off air, and
Speaker 6: then if you need to come back on the air,
Speaker 6: we'll schedule you or leave a message. And if you
Speaker 6: leave a message, Suzanne myself, Tom, someone's going to reach
Speaker 6: back out to you and we'll get you lined up
Speaker 6: to help solve your problems. Three zero three Martino. Three
Speaker 6: oho three Martino. And don't forget help at troubleshooter dot com.
Speaker 6: That email works all the time. So we're going to
Speaker 6: talk about a lot of stuff coming up. Remember car
Speaker 6: day is today, guys, let me ask you one thing
Speaker 6: because we got a few seconds. We just talked about CVT.
Speaker 6: The bottom line is, Jeff, you don't like them. Would
Speaker 6: you say that's right?
Speaker 10: I don't know that. I would say I don't like them.
Speaker 10: I don't think they're making them durable enough yet. I mean,
Speaker 10: the technology is there to do it, and it's just
Speaker 10: not happening.
Speaker 6: It's just they fail quicker than other transmissions.
Speaker 10: Yeah, and they're generally catastrophic when they do.
Speaker 6: How about clutches these days? If you do buy a
Speaker 6: new car, I don't even know which one you can buy, Jeep,
Speaker 6: a standard of Jeap. I mean, are they one hundred
Speaker 6: thousand miles now in a clutch? I know it depends
Speaker 6: on driving, but is it better now than it was
Speaker 6: twenty years ago? Same thing? All right, folks, everybody hold tight.
Speaker 6: Three zero three Martino, two lines open. We're going to
Speaker 6: go to Christy next. I promise Christy breaking an apartment lease.
Speaker 6: If we got to get our attorney on to help
Speaker 6: as well, we'll do it. You're listening to the Troubleshooter show.
Speaker 29: Yeah, ripped off the bad news.
Speaker 1: If you need advice so you don't have the loot.
Speaker 3: Come running just as fast as you can so Shoot
Speaker 3: is gonna help with coming Mantis.
Speaker 5: Is the Troubleshooter Show now, Tom Martinez.
Speaker 6: Welcome, Welcome to the only show if it's kind. We're
Speaker 6: here to solve problems, answer questions, take complaints, attempt to
Speaker 6: entertain you. Hopefully enjoy the show. Hopefully you learn a
Speaker 6: lot from the show. Hopefully we make you laugh. Hopefully
Speaker 6: we make you cry. Now I'm getting a little too
Speaker 6: that's getting a little too deep.
Speaker 2: Right.
Speaker 6: Here's what we do, and we do it better than
Speaker 6: any other show out there. We solve your problems, answer
Speaker 6: your question, stay complaints. You've been ripped off by a contractor,
Speaker 6: you got a bad landlord, you got a problem. We
Speaker 6: can help you recoup money. But on top of that,
Speaker 6: if there's no help getting the money back because they're broken,
Speaker 6: they're just a deadbeat. Here's what we can do. We
Speaker 6: can at least give you a pedestal to stand on
Speaker 6: and tell your story and warn other people about the
Speaker 6: bad guys out there. In fact, if you go to
Speaker 6: sleeese Brigade dot com you can see the worst of
Speaker 6: the worst. I got an email the other day, Suzanne.
Speaker 6: I hope I didn't delete it. I got an email
Speaker 6: from Slees Brigade. I'm sorry, I just oh yeah, that
Speaker 6: was a good story. I'm gonna limit. I want people
Speaker 6: to understand I sent that to you, Mark, I know,
Speaker 6: hold on, I just found it. Listen to this. This
Speaker 6: is incredible. I want to show you how powerful Sleezbrigade
Speaker 6: dot com is and Sleas Brigade are the worst of
Speaker 6: the worst people. So we have referral lists dot com
Speaker 6: which are the best of the best. In fact, in
Speaker 6: studio with me a couple of them. We have Kevin
Speaker 6: Culkins shared in Auto Tech. He's been on a referral
Speaker 6: list for what, Kevin fifteen, I mean long time.
Speaker 2: Yeah, it's just getting yeah.
Speaker 6: And then Jeff vic you've been on for since you've
Speaker 6: owned Kimera Transmission. Yeah, since two thousand and eight, so
Speaker 6: I mean, oh my god, you had seventeen years or whatever.
Speaker 6: It is three oh three seven to one, three h
Speaker 6: two five fives at number by the way, two lines open.
Speaker 6: But referral list dot com is a good guys. Sleees
Speaker 6: Brigade are the people that are bad, like Don Eiley
Speaker 6: that stole you know, over ten million dollars from small
Speaker 6: businesses in Colorado. He's doing time in the Federal pen
Speaker 6: although I had people will email me more than one
Speaker 6: saying he's dead. So I don't know if he died
Speaker 6: from natural causes or if like I don't know, I
Speaker 6: don't know if he committed suicide. I know nothing about it,
Speaker 6: and I don't even know if he's dead. But I
Speaker 6: got more than one email. But here's how powerful, and
Speaker 6: this is a great this is just great. Sleasburgade is.
Speaker 6: I'm emailing about David Anders. Just came in February thirteenth.
Speaker 6: Came in yesterday at twelve o eight pm. I'm emailing
Speaker 6: about David Anders. I wanted to thank you for posting
Speaker 6: on your Sleaves Brigade site about him. I'm a flooring
Speaker 6: contractor in Wilmington, North Carolina, where David Anders is now living.
Speaker 6: He approached me in a colleague looking for work and
Speaker 6: currently we're swamped with work, so we put him to
Speaker 6: work on a job where he has helped me personally.
Speaker 6: The entire day. My colleague and I could not shake
Speaker 6: this bad feeling about him, so at the end of
Speaker 6: the day we decided to look him up on the internet.
Speaker 6: He told us he moved here recently from Colorado, so
Speaker 6: we searched David Anders, Colorado contractor, and we found your
Speaker 6: article with the photo of them. To confirm his identity,
Speaker 6: we told him we could no longer use them. The
Speaker 6: next day, grab your stuff, and you need to go.
Speaker 6: We didn't give a reason because we were afraid he
Speaker 6: might freak out on us. He seems quite unhinged. I'd
Speaker 6: like to thank you for Sleasbrigade dot com. This guy
Speaker 6: could have taken advantage of us or our customers. Unbelievable,
Speaker 6: and we get emails like that all the time from
Speaker 6: all around the country. This is nothing in particular, but
Speaker 6: I really wanted to explain a little bit about Sleas
Speaker 6: Brigade and why we out people that are bad. It's
Speaker 6: not just I hate the fact they screwge you, meaning
Speaker 6: the person calling for help. But if we can stop them,
Speaker 6: if we can all get together and stop the bad guys,
Speaker 6: it just makes for a better place, a better way world,
Speaker 6: and that's hard to argue. Three h three Martino. Now, Christy,
Speaker 6: what is going on with this apartment lease?
Speaker 23: Either my son up buying a shirt out he closes
Speaker 23: on March third. His lease expires the end of July.
Speaker 23: Can you hear me?
Speaker 18: Okay?
Speaker 6: I can hear you. It's a little rough, but I
Speaker 6: can hear you.
Speaker 18: Okay.
Speaker 23: So lease expires in the July. The terms and his
Speaker 23: lease say that he has to pay if he breaks
Speaker 23: his lease. He has to pay two months rent, plus
Speaker 23: he's liable for the rent until the lease expires unless
Speaker 23: the apartment complex rents it. So my question is should
Speaker 23: he just sit on it and pay the rent and
Speaker 23: not technically break his lease even though he's going to
Speaker 23: move out in the March, or should he try to
Speaker 23: negotiate with the you know, apartment complex to say, okay,
Speaker 23: i'll give you three months.
Speaker 6: Rent, but now let me out what a couple things here?
Speaker 6: What is he going to move out? Or I should
Speaker 6: say it, hold on, hold on, I'm going to rephrase that, Christy.
Speaker 6: What day is he going to move into the house.
Speaker 23: Well, he closes March third, so he can move whenever
Speaker 23: he wants. But he figured he would give himself the
Speaker 23: month of March to get the house ready and that
Speaker 23: he would put in his notice on the apartment March
Speaker 23: first to move out the end of March.
Speaker 6: I think that's that that is the That's exactly how
Speaker 6: I do it. I wouldn't even he's going to go
Speaker 6: through the end of the lease as a bottom line, Well,
Speaker 6: no July. Oh my god, I thought it ended in March.
Speaker 6: I got that wrong, so I would put in so
Speaker 6: they want two months, but they want that apartment empty
Speaker 6: for those two months. Boy, and he's still got to
Speaker 6: live there through basically the end of the mark.
Speaker 2: To go talk to him, though, I mean, just work
Speaker 2: it out. Well, I legally they don't have to do anything.
Speaker 6: No, they don't have to do anything, but most of
Speaker 6: them pretty much stick to that lease. The only thing
Speaker 6: that I find weird is if they rented it out
Speaker 6: within a month, why they would charge them for that
Speaker 6: second month. But that's kind of what's in there. You
Speaker 6: know what I would like to ask Brad O'Brien that
Speaker 6: because we talk about that a lot. And here's where
Speaker 6: I'm going with this, Christy. We're going to get one
Speaker 6: of our real estate attorneys on. But you know, if you,
Speaker 6: let's say you're only there, you sign a one year
Speaker 6: lease and all of a sudden, you know, someone falls
Speaker 6: ill across the country and you got to go take
Speaker 6: care of your parents or something, and you sign a
Speaker 6: one year lease and it doesn't matter. You got to go,
Speaker 6: you're breaking the lease. You signed it. Everybody agrees on those.
Speaker 6: But you take off and they rent it out within
Speaker 6: thirty days or so, they're only out X amount of money.
Speaker 6: I don't think they could charge you for the rest
Speaker 6: of the lease. In fact, I know they can't. But
Speaker 6: what I don't know is what is acceptable here in Colorado.
Speaker 6: So Suzanne, let's try to get O'Brien on. I would
Speaker 6: like to know what he's says about that. And then Brett,
Speaker 6: what is going on? Is this the guy that was
Speaker 6: holding for a while, Now he's back dropping.
Speaker 20: Now he's back all.
Speaker 6: Right, Brett Ron, I'll go to you next. Brett is
Speaker 6: actually been holding for over an hour. Three oh three
Speaker 6: seven one three, two five five one line open, Brett,
Speaker 6: what's going on?
Speaker 9: Man?
Speaker 28: Hey, thanks for taking my call. I just had I
Speaker 28: just had a comment. So I'm driving back and forth
Speaker 28: across Denver on twenty five. Now I'm heading south, but
Speaker 28: I was heading north below before, and you know, I'm
Speaker 28: following this roll off dumpster truck and there's there's crap
Speaker 28: flying everywhere, and you know, seeing me and the other
Speaker 28: twenty cars are, you know, acting like we're on Talladega.
Speaker 28: You know, we're trying to swerve and missed up. There's
Speaker 28: no marketings or anything. I don't want to call in
Speaker 28: the license plate to the to the police. I mean,
Speaker 28: that's kind of silly. But I'm just wondering, you know,
Speaker 28: and then your mind's on it, and I'm I'm looking
Speaker 28: at the words of trash up and down I twenty five.
Speaker 6: I'd call, I would, I would. I would attempt to
Speaker 6: call non emergency, but honestly, I might even call nine
Speaker 6: one one if there's stuff flying out of there. That
Speaker 6: could be an emergency, and I think a cop should
Speaker 6: show up and do something about it. They're supposed to
Speaker 6: tighten their load. When you're driving a big rig or
Speaker 6: any kind of vehicle that's over X amount of pounds.
Speaker 6: One of the first things these people are taught to
Speaker 6: do is secure everything. You can't be driving around with
Speaker 6: stuff falling off your rig. You just simply can't do it.
Speaker 6: That driver, in my opinion, should go to hell. So
Speaker 6: I would have no problem calling nine to one one
Speaker 6: that no, it could literally cause deaths of other people.
Speaker 28: Yeah, I mean, I had visions of throwing paintballs out
Speaker 28: my window and trying to hit them, But I don't
Speaker 28: suspect that's legal either, but no.
Speaker 6: I honestly would call the cops. I mean non emergency
Speaker 6: or emergencycy. I don't know what's flying out of the
Speaker 6: back of that thing. But let me tell you, that's
Speaker 6: how accidents start. You have a motorcycle cruising two miles
Speaker 6: behind them, and all of a sudden, the motor cycle
Speaker 6: can't see this whatever that falls out of the back
Speaker 6: of his truck. I don't care what it is, or
Speaker 6: or something like a blanket that flies out the back.
Speaker 6: There's so many different things that could happen. It's crazy.
Speaker 28: Yeah, So you know's what's frustrating is he had the
Speaker 28: you know, the the the roll down tarp they put
Speaker 28: on top. It kind of half works, kind of half
Speaker 28: doesn't work.
Speaker 18: But he had that.
Speaker 28: It just wasn't covered in this thing, my gas. It
Speaker 28: was a third bole and so he just brett.
Speaker 6: I can't, I can't. I can't make this more clear.
Speaker 6: The only person, all right, the only person right now
Speaker 6: at fault is not the company. It's not the manufacturer
Speaker 6: of the truck. There's one person responsible for that load,
Speaker 6: and that's the guy driving the truck. And he should
Speaker 6: know better. Here you and to think that this guy
Speaker 6: if it's as bad as you're saying, and I don't
Speaker 6: care what's coming out, I don't care if it's paper,
Speaker 6: little rocks, big rocks, whatever. If if he can't see
Speaker 6: that looking out his rear, you that he's supposed to
Speaker 6: be checking all the time. My point is he is
Speaker 6: seeing it, he's doing nothing about it.
Speaker 25: Right exactly.
Speaker 28: Yeah, I just I didn't know if there was a
Speaker 28: Colorado helpline or anything or something.
Speaker 6: Yeah, it's called called the cops, That's what it's called. Yeah,
Speaker 6: I'm telling you, if it's that bad, and this is
Speaker 6: for anybody out there, you're in front of something, forget
Speaker 6: about you. Like you said, everybody's driving like a racetrack
Speaker 6: to get well, how about the old eighty year old
Speaker 6: lady that's not paying that much attention to it and boom,
Speaker 6: she's dead. Yeah, I'm yelling at him. I'm yelling at
Speaker 6: him for not calling the police.
Speaker 8: Mark.
Speaker 27: I think one of the resources for him is to
Speaker 27: call Star CSB that's the State Patrol, not emergency number.
Speaker 6: Nice Star CSPR CSP.
Speaker 13: The answer immediately.
Speaker 27: And I've called them about untarped loads and they took
Speaker 27: that very seriously, like that didn't just.
Speaker 13: Blow me off.
Speaker 27: They want to know direction of travel, mile mark, or
Speaker 27: description or truck, description of driver. Yeah, they take that
Speaker 27: Star serious, Star.
Speaker 6: CSP, Stars Brent do it. I mean, that's great. They
Speaker 6: answered it right away.
Speaker 27: For Colorado State Patrol. And I've had times I called
Speaker 27: to report a terrible accident. Once nine one one wasn't answering,
Speaker 27: so I tried start.
Speaker 6: Calling Denver, Aurora and telling them there's gang members and
Speaker 6: they tell you there's not. Yeah, but they were that's
Speaker 6: not a gang member outside your door man.
Speaker 27: But Star CSP answered immediately and they took down the information.
Speaker 6: I love it, Star CSP. I didn't know you probably
Speaker 6: didn't know this. But our daughter, I mean, I brag
Speaker 6: about her so much. She drives me, drives her insane.
Speaker 13: I should for good reason, Mark you you have all
Speaker 13: the reasons to be proud of her.
Speaker 6: But she went to God, how old was she, Susanne
Speaker 6: fourteen when she went to State Patrol Youth Academy. She
Speaker 6: went to Colorado Correction. She was more like sixteen sixteen
Speaker 6: best to go, oh yeah, because she had to have
Speaker 6: a license. She just turned sixteen, learned how to drive
Speaker 6: a police car, learned to shoot guns, learned to do everything.
Speaker 6: But it was like the military is for a week
Speaker 6: or so. So the very first night, very much like
Speaker 6: boot camp. They came in they told everybody, Okay, we
Speaker 6: want to see your beds like this, and they showed
Speaker 6: them how to do it. So I think it was
Speaker 6: the second night they were there. Every bed that wasn't perfect,
Speaker 6: bounce a quarter off of it. They picked up the beds,
Speaker 6: all the stuff on the beds, the pillows, the sheets,
Speaker 6: the covers, threw them outside and everybody had to go
Speaker 6: piece all their beds together. And I was like, I
Speaker 6: love these people.
Speaker 13: It's pretty impressive. Sounds like that movie Full Metal Jacket.
Speaker 6: I love it. Yeah, so she decided, I mean, she's
Speaker 6: gonna be she takes a bar here soon, but she's
Speaker 6: going to be an attorney. And here's where I'll bragg
Speaker 6: the youngest attorney to ever the pass of the bar.
Speaker 6: Now yet she hasn't passed it yet, but I don't
Speaker 6: see that being any issue in Wyoming. She'll be practicing
Speaker 6: law here, but she'll be the youngest. So shout out
Speaker 6: to Adeline. So there, I'll say it and I'll do
Speaker 6: it again. Rrett. I appreciate that call Christy. We were
Speaker 6: talking about breaking an apartment lease and I wanted to
Speaker 6: get Brad O'Brien on Suzanne Andy Luck there.
Speaker 20: I've got a message into him waiting to hear backmark.
Speaker 6: All right, Christy, hold tight. I know you've been holding
Speaker 6: a while, but I want Brad O'Brien's opinion on this,
Speaker 6: and if there's anything you can do. I'm almost wondering
Speaker 6: if a cash offer or something, but just hold tight. Hey, Ron,
Speaker 6: what's going on with this HVAC company?
Speaker 30: Well, the person uh, they had installed like a new
Speaker 30: furnace and an AC unit in my I lived in
Speaker 30: a town home, and then later I had them put
Speaker 30: them in my signing at others.
Speaker 6: And hold on a second. You just even confused me
Speaker 6: in your first sentence. So you had who install?
Speaker 14: What?
Speaker 6: Just tell me that again?
Speaker 2: Please?
Speaker 30: Okay? I had I called Indoor Air.
Speaker 6: Quality Hindoor Air Quality OKQ.
Speaker 30: To repair furnace. Okay, they had previously installed the new
Speaker 30: furnace how long ago? Two in two thousand and third?
Speaker 6: You mean when they repaired it, No, when they installed.
Speaker 30: It, caught it in twenty thirteen, and then you called.
Speaker 6: Him and then you called him recently to come out
Speaker 6: and repair it. What was going on with it just
Speaker 6: wasn't working.
Speaker 30: I even knew what was wrong. Like they put in
Speaker 30: a new bloorer motor.
Speaker 6: Oh okay, and they did that win they did that
Speaker 6: on January third, So they just did it or a
Speaker 6: month ago whatever, so or two months we're so now
Speaker 6: where are we at?
Speaker 30: Okay? And so when the repairman came out, he when
Speaker 30: he got done with the job, he made a phone
Speaker 30: call I assumed to the office or whatever. There's only
Speaker 30: like two principles. And then I think the guy that
Speaker 30: came out was named Eery. He is a relative of
Speaker 30: one of them.
Speaker 6: So this is when they came out look at it, right.
Speaker 30: He says that this is when.
Speaker 6: They came out to look at it and figure out
Speaker 6: it was a blower.
Speaker 30: A blower motor.
Speaker 6: Yeah, I understand.
Speaker 14: Right.
Speaker 30: So then he said he replaced it. And then he
Speaker 30: just called up and said, okay, the charge is they
Speaker 30: can hurn't thirty dollars. Okay, Now, I kind of trust him.
Speaker 30: I had no idea what the motor would be. Anyways,
Speaker 30: they said, well, they will email you a receipt.
Speaker 6: All right, Hold on a second, I'm dying to know
Speaker 6: where this goes, but Shannon's ready to hit me upside
Speaker 6: the head with something if I don't take this break.
Speaker 6: Three oh three seven eight two five five, Everybody hold tight.
Speaker 6: John Fuller Fuller Law. He is our personal injury expert
Speaker 6: on the show. He's also our attorney, meaning Suzanna and I.
Speaker 6: We have used him twice. Both times he got us
Speaker 6: policy limits from the people that ran into us, one
Speaker 6: time Suzanna and I and one to our daughter policy limits.
Speaker 6: Then the other thing. John does it. Most attorneys don't
Speaker 6: do or they don't do well. What they do is
Speaker 6: they actually hold on a second. I'll take a break here. Okay,
Speaker 6: here's what the other attorneys do. They don't negotiate down
Speaker 6: the hospital bills. They don't negotiate down the doctor's bills
Speaker 6: the chiropractor. John does that to put more money into
Speaker 6: your pocket. That's what I love about this guy. John
Speaker 6: Fullerfuller Law dot Com. Put the number in there three
Speaker 6: h three five nine seven forty five hundred three zero
Speaker 6: three five nine seven forty five hundred. Another great attorney
Speaker 6: out there, Joseph Lazera. He's a criminal defense attorney. DUI, shoplifting, assault,
Speaker 6: domestic violence. I don't care. If you shot someone, you
Speaker 6: need an attorney. And I don't say that jokingly. I
Speaker 6: don't care what mistake you made. You need someone that
Speaker 6: knows the joke. Judges, they know the das, they know
Speaker 6: all the people involved to get you the best deal possible.
Speaker 6: All those people respect Joe because he's been around so long.
Speaker 6: He basically works the entire front range. Put this phone
Speaker 6: number into your phone because if you need them, you
Speaker 6: need them. Three oh three four two nine sixty two hundred.
Speaker 6: Label it Joela's Era three oh three fourteen nine sixty
Speaker 6: two hundred, or you can check him out at Lazaralegal
Speaker 6: dot com. Gravina I say this a lot. Listen, there's
Speaker 6: a lot of companies out there, and a lot of
Speaker 6: good companies that sell windows and sidings. One of the
Speaker 6: ones you have to put on the list of check
Speaker 6: thoh is Gravina. I know Nick personally. He's a great guy.
Speaker 6: This guy knows more about windows than anybody I ever met.
Speaker 6: Gravinas has listened to this twenty different lines of windows
Speaker 6: with over fifty different types. These guys are absolutely incredible
Speaker 6: entry doors, sliding, glass doors, siding. These guys have it all.
Speaker 6: Gravina windowss dot com, Gravina Windows dot com. Why didn't
Speaker 6: you guys just tell me we came back from the break.
Speaker 6: So now, now, okay, listen, First of all, we came back.
Speaker 6: He probably has some dead air for a minute, and
Speaker 6: I just want to say, whose fault this was? No
Speaker 6: matter how we look at it, No matter how we
Speaker 6: look at it, Oh, no matter, there's no doubt. There's
Speaker 6: one person's fault that's in charge of this ship, and
Speaker 6: that Shannon. So no one wid do me. No one
Speaker 6: did anything. I was on the private line over here
Speaker 6: helping an old lady solve some problems, and here you
Speaker 6: guys don't have the courtesy to tell me to tell
Speaker 6: me you're back on the air. I'll just leave it
Speaker 6: at that. That's all right. I'm not going to throw
Speaker 6: a fit. I love you guys, but let's just watch it.
Speaker 6: Three oh three seven one three eight two five five.
Speaker 6: I'm going to go back to Ron. Hey, Ron, Basically,
Speaker 6: what happened is you bought a new furnace in twenty
Speaker 6: thirteen from a company called Indoor Air Quality. They came
Speaker 6: out because it wasn't working recently in the last month
Speaker 6: or so January third, if I recall and they said, hey,
Speaker 6: it's the blower motor and it's going to be how
Speaker 6: much money did they quote you?
Speaker 30: He he gave me the quote after he put it in.
Speaker 30: It was all repaired. It was thirty dollars.
Speaker 6: Oh wait a minute, So you called him out to
Speaker 6: look at it and then they repaired it. Why weren't
Speaker 6: you there?
Speaker 7: No?
Speaker 30: I was there.
Speaker 6: Oh so he just fixed it without telling you anything.
Speaker 30: When he thicked, you know, he repaired, put a new buller, moo,
Speaker 30: we're in. And then he said the charge is eight
Speaker 30: hundred and thirty dollars. Okay, And then they said that okay. Well,
Speaker 30: he didn't no paperwork or anything that he said. And
Speaker 30: this was on a Friday, and he said, well, they
Speaker 30: will email you. We're a price breakdown like parts, a
Speaker 30: labor trip charge. We never received it.
Speaker 6: Almost no one does that anymore, though, But okay.
Speaker 30: So I've never had anything repaired. They don't break down
Speaker 30: parts and labor.
Speaker 6: Well, you can call any home service company that I
Speaker 6: have ever heard of it this point, almost everyone nine
Speaker 6: out of ten. There is no breakdown anymore. It's not
Speaker 6: just them, that's all there. Listen, man, I'm not saying
Speaker 6: I agree with it. That has nothing to do with it.
Speaker 6: I'm saying they all have lump pricing. Now everything's in
Speaker 6: one price. I could call five different people on our
Speaker 6: referral list right now, and every one of them does
Speaker 6: it the same way. I think there's a couple of
Speaker 6: old school like single, single people, meaning that it's not
Speaker 6: a big company whatsoever. One or two trucks that might
Speaker 6: break down parts in lay, but no one does it anymore.
Speaker 6: I have no idea if they don't do it, why
Speaker 6: they told you they would. Maybe the technician just simply
Speaker 6: didn't know that that's how the company builds. I don't
Speaker 6: know the answer to that, but I guess what I
Speaker 6: do want to ask you, Ron, is what's the difference?
Speaker 6: Eight hundred bucks for a blower motor is not a
Speaker 6: bad deal these days.
Speaker 30: Well, I called up Bream Manufacturing, Yeah, got the motor number, yeah,
Speaker 30: and then called around and found out the price of
Speaker 30: Bowler motors. Yeah, and they went from two hundred and
Speaker 30: seventy five dollars.
Speaker 2: Yeah.
Speaker 16: But you also was there for less than an.
Speaker 30: Hour, Ron, I understand that the dollar seems a little
Speaker 30: excessive for a two hundred and obviously the Borler motor
Speaker 30: didn't cost him to that much.
Speaker 6: Ron, let me ask you something. I'm being honest, man,
Speaker 6: I'm not trying to bust your balls. Dead serious. If
Speaker 6: you called an electrician to come out and replace a
Speaker 6: GFI switch in your bathroom because your wife's blow dryer
Speaker 6: no longer works, would you then go look at home
Speaker 6: depot and see a GFI is twenty five bucks and
Speaker 6: start basing your retire opinion on a three or four
Speaker 6: hundred dollars call from an electrician based upon the price
Speaker 6: of a GFI circuit at home depot.
Speaker 30: Well, that I thought the eight thirty was successive.
Speaker 6: Okay, I'm gonna ask everybody here. I don't know. I
Speaker 6: haven't had a blower motor installed forever, but I don't
Speaker 6: find that. Who could we ask if that's success an
Speaker 6: hour to do it? You keep going back to that
Speaker 6: they also have a truck, They also have insurance, They
Speaker 6: also have payroll, They also have everything that makes up
Speaker 6: a business. I understand it was one hour. The guy
Speaker 6: was probably good at what he was doing, and I
Speaker 6: understand you found the motor for two or three hundred dollars.
Speaker 6: So okay, let's say, what do you think that's worth?
Speaker 6: Four hundred because the motor you could buy for say
Speaker 6: three hundred and then an hour labor. How much are
Speaker 6: you willing to give the guy for an hour of labor?
Speaker 6: I'm just curious.
Speaker 30: Okay, Well, I'll say you're a hundred bucks an hours.
Speaker 6: Pretty okay, So there's four no, no, no, there's four
Speaker 6: hundred bucks.
Speaker 8: That's fine.
Speaker 30: Run one. Let me run one more thing.
Speaker 14: Pack.
Speaker 6: Well, hold on, ron, I really want to stick to
Speaker 6: this for a second because there's a lot of people
Speaker 6: that think the way you're doing. In fact, fifteen years ago,
Speaker 6: I thought the way you were. I want to tell
Speaker 6: you something. So when I had my good years and
Speaker 6: I use this example all the time, You're ready for this.
Speaker 6: This is going to blow your mind. On a tire,
Speaker 6: it's just one tire. Let's take one hundred dollars tire.
Speaker 6: I make twenty percent, So that means I'm charging one
Speaker 6: hundred and twenty for that tire. Most people would say
Speaker 6: twenty percent. That's really good. You know, that's a fair profit.
Speaker 6: I mean, really, that's a fair profit. Okay, now labor,
Speaker 6: I would charge fifteen bucks to balance it. Okay, I
Speaker 6: would put it on your rim for quote free. But
Speaker 6: you know, I'm getting fifteen to balance it. That costs
Speaker 6: me next to nothing. That's just labor, and that labor
Speaker 6: is probably ten minutes of a gs at labor back
Speaker 6: in the day was probably a buck fifty in labor
Speaker 6: I'm paying per now a valve stem? How much tink
Speaker 6: a valvestem costs me? Valstem lost me ten cents, I'd
Speaker 6: sell him for four ninety nine. I'd make eight million
Speaker 6: percent on a valve stem. Then i'd sell you road hazard.
Speaker 6: The chances of you getting a flat in actually needing
Speaker 6: me to repair the tire and you being around me
Speaker 6: when you have a flat was maybe eight percent. I
Speaker 6: would charge you twenty five bucks for that. So by
Speaker 6: the time that tire was done, even though I only
Speaker 6: made twenty percent on the tire, I was selling it
Speaker 6: for one hundred and sixty one hundred and seventy bucks.
Speaker 6: Then i'd throw shop supplies on which no one loves.
Speaker 6: But that's just how the industry works. I mean, I
Speaker 6: hate to say it, but by the time it was done,
Speaker 6: each tire would make me seventy percent. Do you think
Speaker 6: that's fair?
Speaker 30: Well, I mean, I agree, that's how it works now.
Speaker 6: Okay, And I appreciate you saying I have one question.
Speaker 8: Go ahead, I'll tell you before or after what the
Speaker 8: charge would be.
Speaker 6: He told him before. He just wanted an invoice.
Speaker 20: Hey, Mark nine three has a comment about it.
Speaker 6: I'll check that. But Ron, let's clarify what doc ass did?
Speaker 6: He did tell you the price up front?
Speaker 9: Right?
Speaker 24: No?
Speaker 16: He did not?
Speaker 6: Well, okay, then if they really didn't tell you.
Speaker 30: The price up front, or he put the motor in
Speaker 30: and said it was eight hundred and.
Speaker 6: Thirty dollars okay, and you were fine with that.
Speaker 30: I have no documentation even warranting on the motor. Nothing.
Speaker 24: I know.
Speaker 14: You don't believe this even paid it.
Speaker 30: Other than my credit card.
Speaker 6: Hey Glenn, Hey Glenn, what do you have to say?
Speaker 25: Well, I was just going to say, you know, I
Speaker 25: run an HVAC company in eight hundred and sixty or thirty.
Speaker 2: Or whatever it is.
Speaker 25: Yeah, they had a thirty dollars yeah, even at the motor.
Speaker 25: I mean some of those motors are you know, upwards
Speaker 25: of four or five hundred bucks.
Speaker 18: Some of them are like yeah, but.
Speaker 6: Ron, Ron found his partner. Man, I'm putting them on hold. There,
Speaker 6: I just keep holding Ron, Glenn, I'm going to let
Speaker 6: you talk but according to Ron, he found it online
Speaker 6: somewhere for two hundred dollars. So keep going, Glenn.
Speaker 25: Well, and that's probably pretty realistic. But you know, if
Speaker 25: you do third grade and a half on any kind
Speaker 25: of a service company now that intends to actually stay
Speaker 25: in business and have in iota quality thank you personnel
Speaker 25: and good vehicles on the road, you have got to
Speaker 25: do third grade masses three times cost of the part. Yeah,
Speaker 25: and if they're trying to make money, it'll be three
Speaker 25: times cost of the labor and the part. Have all
Speaker 25: of the facilities to have that part on site.
Speaker 6: Absolutely, And I'll tell you what, there's a lot of
Speaker 6: home service companies that get gobbled up or they go
Speaker 6: out of business because they don't know how to price.
Speaker 6: I'm gonna I'm gonna pull my skirt up when it
Speaker 6: comes to investing. I'm going to tell you something. When
Speaker 6: lenders come in and buy up different companies out there,
Speaker 6: they look at what they want is to return an investment.
Speaker 6: You look at buying a ten million dollar company. You
Speaker 6: go out, you purchase that ten million dollar company knowing
Speaker 6: you want to make twenty five percent, twenty fifteen percent
Speaker 6: whatever is there. So you go out for the money.
Speaker 6: The money comes to you, you pull it in, you
Speaker 6: sell the company. They expect a return of fifteen to
Speaker 6: twenty percent for their investment in the money. How do
Speaker 6: they do that, Well, every single job allocated over the
Speaker 6: entire thing. I don't care if it's plumbing, heating, cooling, electric,
Speaker 6: all of them put together or just one of them.
Speaker 6: They look at each job and price it out. It
Speaker 6: costs this much for the employee. It costs this much
Speaker 6: for the truck, this much for gasoline, this much for insurance,
Speaker 6: this much for health insurance all the way down, this
Speaker 6: much for rent for the corporate building, this much for advertising.
Speaker 6: It's going to cost us this month, this much per
Speaker 6: month to run the company, this much, and we need
Speaker 6: to make twenty percent on that. So then what they
Speaker 6: do is say, Okay, this job costs that much, This
Speaker 6: job costs that much, This light switch costs that much. Yeah,
Speaker 6: and sometimes it might seem high, but if you want
Speaker 6: that company to stay around, have insurance and be there
Speaker 6: when something breaks down, that's just how it works. Glenn.
Speaker 6: How many people do you have working for you?
Speaker 25: Typically we got three, like right at the moment, So
Speaker 25: I'm just smaller. But I mean we pay probably twenty
Speaker 25: thousand bucks a year just in various insurances. And I'm
Speaker 25: not talking about health insurance.
Speaker 6: Yeah, not even that.
Speaker 25: And well, and the trucks are fricking sixty thousand dollars.
Speaker 25: And the parts on the truck is another, you know,
Speaker 25: twenty grand of floating stuff rolling around. The guy in
Speaker 25: the truck is thirty forty bucks an hour. You know,
Speaker 25: even the green guys are in the high twenties now.
Speaker 25: So the realistic thing today is if you want someone
Speaker 25: that'll do it, and do it right around the actually
Speaker 25: back it up. Yeah, that's that's hold it.
Speaker 6: Well, not only that's someone that's gotten someone that's got
Speaker 6: insurance in case they burn your house down.
Speaker 25: Well, the fact of the matter is there's actually a
Speaker 25: litany of outfits right here in the metro area, especially
Speaker 25: on the central to South Bend, the would charge like
Speaker 25: fifteen hundred.
Speaker 6: Dollars easily easily easily charge fifteen hundred. Now I appreciate that, Glenn.
Speaker 6: I do I appreciate your call on.
Speaker 8: I have a question.
Speaker 6: Hold on, hold on, Glenn, Go ahead, Doc, don't you.
Speaker 8: Tell people beforehand this is what you need, this is
Speaker 8: what it costs.
Speaker 25: Of course, Well, that's backside of it is we always
Speaker 25: always explain.
Speaker 18: To him, you know, he have sugar credit card.
Speaker 25: It's a much to come out, and then we'll tell
Speaker 25: you what the repair is. They approve the repair and
Speaker 25: we build them. And uh, generally people are good with
Speaker 25: almost anything you want to charge them if you're going
Speaker 25: to do it the proper way and then back that
Speaker 25: thing up so you're giving them a peace of mind.
Speaker 25: It's not just the parts and the labor.
Speaker 19: My own part.
Speaker 6: I gotta break guys. Listen, I want to come back
Speaker 6: to Ron though after this. Glenn. I appreciate that, but
Speaker 6: I really want to dive into something with Ron, I,
Speaker 6: honest to God do and then Christy, Glenn and Salem
Speaker 6: hold on, hey, I'm going to explain real quick what
Speaker 6: Vestera Properties has been doing for almost thirty years, maybe
Speaker 6: even a little longer. Actually, they go out and they
Speaker 6: find a good, booming economy somewhere in the country. It
Speaker 6: could be anywhere. I mean, it could be in California,
Speaker 6: which I highly doubt, honestly, but it could be in
Speaker 6: North Carolina, it could be South Carolina, could be Florida, somewhere,
Speaker 6: but a booming economy. And what I mean is maybe
Speaker 6: they know that micros moving into that area, or if
Speaker 6: there's some reason the economy is going to get better
Speaker 6: over the next couple of years. In that economy, they
Speaker 6: find that. Then they find a perfect house to rent out.
Speaker 6: They find a house, not not something you fix and flip,
Speaker 6: a house ready to go. You come in and you
Speaker 6: buy the house. You literally buy it. You own it.
Speaker 6: The deed's in your name. You can borrow money to
Speaker 6: buy it, you can pay cash for it, it doesn't matter.
Speaker 6: You buy it. Then a property manager comes in and
Speaker 6: rents it out for you. While it sits there, you
Speaker 6: collect your rent check every single month like clockwork. Because
Speaker 6: you've got a good management company taking care of everything.
Speaker 6: You don't have to do anything, no repairs, they handle everything.
Speaker 6: Then after a couple of years, that appreciation happens and
Speaker 6: that house went from four hundred thousand to six hundred
Speaker 6: thousand dollars. You sell it whenever you want to sell it.
Speaker 6: You can sell it quick, you can hold on to
Speaker 6: it and keep renting it out. It's all up to you.
Speaker 6: You own the house. That's what Vestera Properties does. Check
Speaker 6: them out at vesteraturnkey dot com. That's vest Era turnkey
Speaker 6: dot com. All right, three O three seven one three
Speaker 6: A two five five. I'd like to thank Shannon for
Speaker 6: turning my mic on this time. I appreciate that three
Speaker 6: oh three Martino. That number works on and off the air. Susanne,
Speaker 6: I know our attorney's gonna come on for Christy at
Speaker 6: one point thirty. Did that work out?
Speaker 20: We're gonna we're you know, I'm working it out with
Speaker 20: Christy right now.
Speaker 6: Awesome. So we're gonna have a line open a second,
Speaker 6: three oh three seven to one three a two five five.
Speaker 6: I'm gonna finish up with Ron real quick. Ron, listen, man.
Speaker 6: That that's just the way home service companies do it.
Speaker 6: We were talking during the break too. Jeff Vick was
Speaker 6: talking about an attorney here in Colorado that years ago
Speaker 6: he was watching his car get repaired to a shop.
Speaker 6: Through a window some of the shops in fact discount tire.
Speaker 6: You can look out and see him working on your car,
Speaker 6: and they charged them three hours labor. Well, when I
Speaker 6: own shops and when dealerships and these guys, you go
Speaker 6: off a book work. It doesn't matter if it's warranty
Speaker 6: or not. If it calls for three hours to remove
Speaker 6: and replace an alternator, You charge three hours. That's how
Speaker 6: it works, and the technician generally gets paid based upon
Speaker 6: the three hours. If the technician can do that alternator
Speaker 6: in a half hour because he's superman and the best
Speaker 6: technician out there, you still pay three hours. If it's
Speaker 6: a new guy and he struggles through it and it
Speaker 6: took ten hours, you still pay three hours. So that's
Speaker 6: basically the same philosophy. But you wanted to say something else.
Speaker 9: What is it?
Speaker 30: Well, part of it is like here, there's nothing I
Speaker 30: can do about the charges. But when I call him,
Speaker 30: he promised that he was going to email. First of all,
Speaker 30: the motor supposedly has a one year warranty. Yeah, I
Speaker 30: have no idea. I have no paperwork say anything about
Speaker 30: when they put the motor.
Speaker 6: Kevin told me something interesting, Kevin, you looked up the reviews.
Speaker 2: On this company. Yes, I wish mine were this good. Uh,
Speaker 2: he's got one bad review and that's.
Speaker 6: Fine out of how many?
Speaker 2: Out of one hundred and thirty eight?
Speaker 6: And who is that one bad review?
Speaker 12: It's wrong?
Speaker 6: Ron, Do you find there's something wrong with that?
Speaker 30: First of all, he lied, he lied. I did contact
Speaker 30: better Ron.
Speaker 6: I just answer the question I'm asking about a bill.
Speaker 6: There's one hundred and thirty reviews. All of them are
Speaker 6: good and there's one bad, and that's you. Isn't that
Speaker 6: a little strange?
Speaker 30: Well, maybe he thought he could take advantage.
Speaker 6: What would you like us to do? Would you like
Speaker 6: us to call over there?
Speaker 30: Wh I ask for? All I asked for is he
Speaker 30: sends me a detailed thing, just parts of labor.
Speaker 6: They don't do that.
Speaker 30: Probably contacted better business dal. His response was it was
Speaker 30: transparent and he told me pro prior to the repair
Speaker 30: being done, which was an absolute lie. He did not
Speaker 30: tell me what the charge was going to be.
Speaker 6: Did you sign the credit card tablet? Did you agree
Speaker 6: to pay it? Did you agree to pay it?
Speaker 4: Yeah?
Speaker 27: Okay, I got a helpful suggestion. I think we'll help
Speaker 27: put Ron's mind.
Speaker 2: That he's on this.
Speaker 30: I wasn't arguing the price on me. I just saided
Speaker 30: it was more than it should have been.
Speaker 27: But run Ron, I think your primary concern is that
Speaker 27: you have no proof of this motor going in in
Speaker 27: case it goes out during the warranty period. So how
Speaker 27: about this, if within a year of that repair, the
Speaker 27: motor goes out and you're having trouble making a warranty claim.
Speaker 27: Give us a call back and we'll get you an
Speaker 27: original receipt.
Speaker 6: You know what, Dmitri, I like how you I like
Speaker 6: I wouldn't hold on. I got to put him on
Speaker 6: hold now that he can hear me while he's on holds,
Speaker 6: you know. So, Ron, I know you're listening, and I
Speaker 6: bring you back up, and I'm afraid you'll try to
Speaker 6: keep talking. But here's the bottom line. I loved how
Speaker 6: you did that. I loved what you said, but I
Speaker 6: always say what I think. I think Ron is probably
Speaker 6: the hardest customer any business in the world could ever have.
Speaker 6: That is a very fair price for what they did,
Speaker 6: and apparently it's now working so quite honestly, Ron, if
Speaker 6: they don't want to abide by the warranty, if there
Speaker 6: is an issue, we're glad to help. But at this point,
Speaker 6: I don't know what else to tell you. Once again, Kevin,
Speaker 6: how many reviews do they have?
Speaker 2: Thirty eight?
Speaker 6: And how many bad reviews.
Speaker 19: Do they have?
Speaker 2: One?
Speaker 6: Ron is the only bad review.
Speaker 19: Ron.
Speaker 6: When I asked you that, all you could do was
Speaker 6: mumble something. I don't even know what you were saying. Suzanne,
Speaker 6: free up that line I don't know how to fix
Speaker 6: ron ron. There's no battle here. You got a good price.
Speaker 6: I swear to god, Indoor air Quality gave you a
Speaker 6: good price. Call some other places. Call some other places
Speaker 6: and get a quote. I can search the internet and
Speaker 6: find a five dollars gadget that'll come my electric build
Speaker 6: down ninety nine percent. It's all phony. Baloney brother got
Speaker 6: a break. How about a bathroom remodeler with discount prices.
Speaker 6: In fact, their name is Discount Bathroom Quality Remodels. At
Speaker 6: discount prices, they can come in and do a say,
Speaker 6: a tub to shower conversion. Finally, get rid of that
Speaker 6: old tub, get a nice shower in there, and they
Speaker 6: can do solid shower wall systems, low maintenance. Or they
Speaker 6: can redesign your whole bathroom at a discount price. Example,
Speaker 6: maybe you do have a tub in a shower and
Speaker 6: the tub backs up against the closet. You could get
Speaker 6: rid of that tub, create a bigger closet. You could
Speaker 6: even turn it into, for lack of a better word,
Speaker 6: one of those California closets, a gorgeous closet you always wanted.
Speaker 6: With a new walk in shower, maybe low threshold. You
Speaker 6: get the idea. It doesn't matter what you want. The
Speaker 6: guys at Discount Bath can do it. They can also
Speaker 6: give you a quote over the phone. Listen to that.
Speaker 6: You might have to take a few pictures, but it
Speaker 6: all starts at discount Bath dot com. Go there, check
Speaker 6: it out Discountbath dot com. Zeroes. Listen to this high alkaline,
Speaker 6: super soft purified water. And by the way, that is
Speaker 6: one of the best cleaning agents in nature. If you
Speaker 6: want those carpets looking better than you've ever seen them,
Speaker 6: you got to check out zero Resdenver dot com. They
Speaker 6: do all kinds of stuff too, tile and groud and
Speaker 6: granite and mattress cleaning, upholstery. They can virtually do everything.
Speaker 6: They have a great commercial division as well. These are
Speaker 6: your one stop shop for getting all the carpets and
Speaker 6: everything else clean, and they do it better than anybody else.
Speaker 6: When they were out at our house, listen to this.
Speaker 6: We had some stains that when the last carpet cleaners left,
Speaker 6: it kind of wicked back up. And you see that
Speaker 6: same stain like five or six days later. And by
Speaker 6: the way, the other guys take forever to dry. Not
Speaker 6: with zero res. The stains were gone for good. The
Speaker 6: carpet was dry quick. We couldn't have been happier. And
Speaker 6: the specials they have going on right now are absolutely insane.
Speaker 6: It's it's you know, it's February. It's lover's time. Give
Speaker 6: these guys a call right now. You're gonna be shocked
Speaker 6: at what they got going on. Three oh three, four seven,
Speaker 6: one fifty, one fifty or zero Resdenver dot com. Look,
Speaker 6: we have another hour coming up. Sam and Olely Deputy
Speaker 6: Beau and will you guys hold on. This is the
Speaker 6: Troubleshooter Network.
Speaker 29: Assassssssssssssssssssssssssssssssssssssssssssst Yeah, ripped off bad news, You need advice?
Speaker 5: Who you don't have to.
Speaker 3: Come running just as fast as we can.
Speaker 22: Trushooter's gonna help.
Speaker 5: Come man, This is the Troubleshooter Show Now, Tom Martinez,
Speaker 5: welcome my friends to the only show if it's kind.
Speaker 6: You're here to solve problems, answer questions, take complaints, make
Speaker 6: your life a little bit better. Please also join us
Speaker 6: on YouTube and go to YouTube dot com type in
Speaker 6: Troubleshooter next work and then during the break, especially the
Speaker 6: long breaks, you can hear us all talk. Sometimes there's
Speaker 6: a lot of cross talk, but that's how it goes.
Speaker 6: But that's it, man. I mean, it's a really cool
Speaker 6: way to not only listen, but watch the show and
Speaker 6: the iHeart app if you're driving in your car. Unbelievable.
Speaker 6: In fact, our downloadads are over fifty thousand a month
Speaker 6: with iHeart, one of the top out there. So we
Speaker 6: reach all over the country. We solve problems, answer questions,
Speaker 6: take complaints to the tune of over three hundred million
Speaker 6: dollars cash, merchandise, exchanges, refunds. We have a list of
Speaker 6: people at referral list dot com that can help out
Speaker 6: big time. In studio with me, Kevin Calkin shared an
Speaker 6: auto tech Jeff Vickkimera transmission deputy doc deputy, Dimitri Suzan
Speaker 6: answering the phones, and of course Shannon pushing my buttons
Speaker 6: on the other side of the glass. You know, all
Speaker 6: this renaming stuff. I'm gonna go right to the phone.
Speaker 6: So one line open three oh three seven one three
Speaker 6: eightie five five. You know, I think it was what
Speaker 6: was the Air Force? Was it Air Force?
Speaker 24: What?
Speaker 6: What was recently renamed for Bragg got renamed for Bragg?
Speaker 6: The one that blew me away. This morning, Trump came
Speaker 6: out signed an executive order the San Andreas fault in California.
Speaker 6: He renamed to Newsom's fault. Anybody, Come on, no, no
Speaker 6: drum roll.
Speaker 13: That was good.
Speaker 6: Come on three O three seven one three eight two
Speaker 6: five five. Now all the liberals are going to be
Speaker 6: emailing me. I say that in jest.
Speaker 13: I love liberals.
Speaker 6: Who should we go to Susanne?
Speaker 20: Deputy bow and Oleg?
Speaker 6: Oh, real quick, Deputy Bow. Hold on, he's got an update.
Speaker 6: But Olig, you had a comment on Ron who called
Speaker 6: up and, honest to God, just simply did not understand
Speaker 6: that he got a good deal on that blower motor. Uh,
Speaker 6: there was no change in his mind. But maybe you
Speaker 6: agree with him. What do you think, Olig?
Speaker 11: I just had.
Speaker 18: Came and did Annie O queen income on my blower
Speaker 18: mother and there, Yeah, and he said motor is on
Speaker 18: the lost leg.
Speaker 14: But it's still working.
Speaker 18: New one is going to be about a condo's.
Speaker 6: Dollars eight hundred bucks. Yep, yeah, that's basically what this
Speaker 6: guy paid Mattress.
Speaker 14: Yeah.
Speaker 6: Yeah, so it's not bad. So I want everybody, I
Speaker 6: haven't talked to you for a while. Oleg I'm gonna
Speaker 6: I'm gonna show you a little love, and I haven't
Speaker 6: done that for a while. Yeah, you got it.
Speaker 2: Man.
Speaker 6: Olig is actually on our referral list at referral list
Speaker 6: dot com. Type in furniture and you'll find them. It's
Speaker 6: furniture doctors. So when our little puppy was a little puppy,
Speaker 6: she's now three or whatever she is, she chewed up
Speaker 6: a brand new hutch we bought for our dining room.
Speaker 6: When I say chewed it up, she bit it and
Speaker 6: ate some of one of the legs. Olig is one
Speaker 6: of these guys that can come in and fix your furniture. Olig,
Speaker 6: you repaired that probably three years ago. It still looks
Speaker 6: brand new. Then he did some repairs. We have Amish
Speaker 6: cabin try inside of our bus or RV, and he
Speaker 6: went in and fixed some of that. It's all real wood,
Speaker 6: hard wood, and fix some of that. Any furniture out
Speaker 6: there you need fix, you do upholstery, leather, wood, tables, everything, right,
Speaker 6: oleg yep, it hints incredible book. What's at what part
Speaker 6: town is he in?
Speaker 10: Well?
Speaker 6: You do all He's mobile, but you do all Denver right,
Speaker 6: Denver Metro.
Speaker 21: I go anywhere I get paid, So I like that.
Speaker 6: It's so he's like a craftsman. It's like, you know
Speaker 6: how hard it is to find someone these days. It
Speaker 6: actually fixes something. We talk about that on this show.
Speaker 6: He can actually fix up. Maybe it's a family heirloom,
Speaker 6: or maybe it's a couch you just bought and the
Speaker 6: kids screwed it up and you need the leather fixed
Speaker 6: or upholstery. This guy can do it all. Hey, oh leg,
Speaker 6: what's your phone number? Get give us your phone numbers
Speaker 6: so I can give it out.
Speaker 7: What is it?
Speaker 6: Well?
Speaker 18: Three eight five two one.
Speaker 6: Zero three oh three eight eight five two two one zero.
Speaker 6: You can always find the people in their car. And
Speaker 6: his prices are unbelievable. He fixed that hutch. I think
Speaker 6: it was maybe one hundred and twenty five bucks. It's
Speaker 6: like a two thousand dollars hunch. I mean really, it's
Speaker 6: just very fair, very honest, and very good at what
Speaker 6: he does. Three oh three eight eight eight five twenty
Speaker 6: two ten or Oleague, you're on referral list dot com.
Speaker 6: So anybody driving, Hey, I appreciate you calling on that
Speaker 6: comment too on that other company, man Mark, Thank you,
Speaker 6: o League. He's been a member of ours for God, Susanne,
Speaker 6: I'd say, I don't remember.
Speaker 20: Him not being it's been yeah, like twenteen twenty years plus.
Speaker 6: Fifteen twenty years. Now, who should I go to? Who's
Speaker 6: been holding a lot?
Speaker 19: Bo?
Speaker 6: Might as well knock that one out right, quitty Bo,
Speaker 6: my friend, you can free up line three one line
Speaker 6: open three oh three Martino. Hey, Deputy Bow, you were
Speaker 6: in the HVAC business or plumbing business forever. In HVAC
Speaker 6: you were in the home services. Oh no, no, no,
Speaker 6: I'm getting you mixed up. No, I'm not well, that's
Speaker 6: Deputy Bow. Yeah, you were in it forever. What what
Speaker 6: did you make of that? The guy was complaining that
Speaker 6: eight hundred and fifty for the blower motor. But real quick,
Speaker 6: were you HVAC and plumbing or just plumbing or what?
Speaker 16: Now?
Speaker 31: We did HVAC. We did a little plumbing.
Speaker 6: Okay, cool parts.
Speaker 8: So I know all about this.
Speaker 31: On that remotor. We were charging eight hundred and fifty
Speaker 31: dollars five years ago when we were in business for
Speaker 31: a motor like that. And also I want to point
Speaker 31: out when he was getting prices, he probably wasn't getting
Speaker 31: prices on the OEM motor. The original equipment motor after
Speaker 31: mys are a little more complicated to install. And that
Speaker 31: company he mentioned.
Speaker 18: I dealt with him.
Speaker 31: They're a very good company. They wouldn't check that guy around,
Speaker 31: and I'm sure they would get him an invoice if
Speaker 31: he would simply call over there and ask.
Speaker 6: No, he wants an invoice, So listen, I guarantee he's
Speaker 6: got an invoice. He wants an invoice that says, you know,
Speaker 6: labor was this much per hour, or the part was
Speaker 6: this much, and blah blah blah. He wants everything broken down.
Speaker 6: And nobody does that in home services anymore.
Speaker 31: I don't even do that when I do work for
Speaker 31: friends and family. No, I give them a contract price.
Speaker 6: That's right.
Speaker 31: They're buying a job, They're not buying art.
Speaker 6: It's just the way it is. Listen. There's a lot
Speaker 6: of people that are just used to how things worked
Speaker 6: in the fifties, and honestly, it used to be parts
Speaker 6: in labor. It's just not that way anymore. What is
Speaker 6: your update you have for us?
Speaker 18: Okay, this real quick?
Speaker 31: Angelina. She called into the show on February third, I
Speaker 31: think last Thursday, eleven o'clock hour. She called in. She
Speaker 31: was really desperate She lives at the Emerson Flats Apartments.
Speaker 31: It's an eighteen unit. Apparently the people in the apartment
Speaker 31: above her were making all kinds of noises.
Speaker 6: I remember this. This was one of the ones. She
Speaker 6: wouldn't even go upstairs and confront them, right.
Speaker 31: She wouldn't confront them.
Speaker 7: She called the.
Speaker 6: She called the police.
Speaker 31: Apartment, and the police did apparently go over there four
Speaker 31: or five kinds wow, And I couldn't understand. I wanted
Speaker 31: to check out why the police would not issue us
Speaker 31: a ticket a summons for these people. So I called
Speaker 31: the Emerson Flats Department that of course, they wouldn't give
Speaker 31: me any information. But I called the commander of District six, Kim.
Speaker 6: Bowser, nice and she.
Speaker 31: Told one of her lieutenants to call me and give
Speaker 31: me all the information. And the information is that, I
Speaker 31: don't know how to say it, but Angelina has some
Speaker 31: mental issues.
Speaker 6: Oh man, that sucks.
Speaker 31: There's no there's no noise.
Speaker 18: They quit going.
Speaker 6: They've been over there five or six times, so they
Speaker 6: have responded. There's just simply nothing to respond to. She's crazy. Yeah,
Speaker 6: you put it nicer than me, but I mean, she's nuts.
Speaker 31: And the Community Resource off officer of district thinks they're
Speaker 31: trying to reach out to find there some resources, but yeah,
Speaker 31: she's basically a nut.
Speaker 6: I got you, hey, Deputy Bow, Deputy Bow, I really
Speaker 6: appreciate that, and we'll see you here in studio next week. Man,
Speaker 6: good job on that.
Speaker 31: Got it.
Speaker 6: You reminded me of something. I had a lady call
Speaker 6: in and she had me convinced that she had bugs
Speaker 6: all over her apartment. And it was just I can't
Speaker 6: even explain how bad she painted the picture, just so bad.
Speaker 6: It was crazy and so bad, how she painted the
Speaker 6: landlord and everything bad enough to where I said, And
Speaker 6: she was an older woman in her eighties, and she
Speaker 6: was pretty far away. It was so bad. Right after
Speaker 6: the show, literally right after the show, I get in
Speaker 6: my car and I head down to her place. I mean,
Speaker 6: I am just ready to go crazy on these people
Speaker 6: right there in person, this landlord and this poor eighty
Speaker 6: year old. I get there and she opens the door.
Speaker 6: The place is spotless. It is absolutely you could eat
Speaker 6: off the floor. There's not one bug anywhere. But she's
Speaker 6: got a glass sitting on her little kitchen nook or
Speaker 6: whatever you want to call it. It's just sitting there,
Speaker 6: one glass and She's got a piece of paper over
Speaker 6: the glass and she goes, there's an example of all
Speaker 6: the bugs. And I go over and I look at
Speaker 6: the glass. There was literally nothing in the glass. Nothing.
Speaker 6: Then she says, and I'm sitting here and I'm like,
Speaker 6: if she wasn't so old, it's like I didn't even
Speaker 6: know what to say. I mean, she literally sees it.
Speaker 6: I'm like, oh my god. And then she goes and
Speaker 6: that's nothing. Wait, you see the rats that are in
Speaker 6: the box. And we walk into her bedroom and she's
Speaker 6: got this little box next to her bed. Once again,
Speaker 6: the bed's made, it's perfect. It's a nice apartment. I
Speaker 6: mean it is a nice apartment, not even like an old,
Speaker 6: clean one. It is like a nice, newer apartment. And
Speaker 6: she's got this box bigger than a shoebox, but not
Speaker 6: much bigger, like a little Amazon box. And she goes,
Speaker 6: there's rats in there, and they always come out at
Speaker 6: night and they bite my toes. And I look in
Speaker 6: the box and there's like a book. There's nothing in
Speaker 6: the box but a book. And then I'm looking at
Speaker 6: her and I'm going, this is insane. I know, she's
Speaker 6: not like trying to joke with me or anything. I
Speaker 6: At this point, I told her, well, I'm going to
Speaker 6: go talk to the landlord and hopefully we can do something.
Speaker 6: And then I made a call to have I think
Speaker 6: it was her daughter kind of check on her. I mean,
Speaker 6: I don't know if she's off her meds or what,
Speaker 6: but I figured out one of her relatives. But there's
Speaker 6: nothing I can do for that. And this poor woman
Speaker 6: that Beau was talking about, same thing. I mean, what
Speaker 6: do you possibly do You hear noises, You literally hear them.
Speaker 6: You call a radio show because you're so frantic about it,
Speaker 6: you can't stop it. It's literally consuming every breath you
Speaker 6: take every day. It's got to be horrible. Imagine hearing
Speaker 6: and seeing things and thinking they're real. It's absolutely it's
Speaker 6: astonishing to me what some people live with. And I
Speaker 6: feel for them, but there's it's just outside of my
Speaker 6: pay grade. Mike and Will hold on a little over
Speaker 6: twenty five pounds in five weeks I've lost with Denver
Speaker 6: Regen dot com. I'm going to tell you the secret
Speaker 6: sauce they got. They got together with a compounding pharmacy.
Speaker 6: They take a GLP one that's the new weight loss drug.
Speaker 6: Everybody's talking about. And what they do is they have
Speaker 6: the pharmacy compounded to their unique formula if you will.
Speaker 6: But it's a GLP one, don't get me wrong. That's
Speaker 6: what it is. They have some vitamins some other stuff
Speaker 6: in there, and then you take it and basically you
Speaker 6: don't feel hungry, which is amazing. But more than that,
Speaker 6: not only do you feel full after you eat a
Speaker 6: little bit. Let's say you have just I don't know,
Speaker 6: let's say a hot dog with no bun, just a
Speaker 6: little meal, some yogurt, you feel full twenty minutes goes by.
Speaker 6: You feel full. If you eat much more than that,
Speaker 6: you'll feel even fuller. It's crazy. I've had like a
Speaker 6: slice and a half of pizza and I feel like
Speaker 6: I ate Thanksgiving dinner, or I felt like I'd been
Speaker 6: eating all day. But the other thing it does that's amazing.
Speaker 6: Not only does it make you feel full, and the
Speaker 6: reason it does that by the way it slows down
Speaker 6: your digestion literally. And if you're let me stick to
Speaker 6: my points on this though, and I'm saying this from
Speaker 6: someone that's been on it a little over six weeks now,
Speaker 6: what it really does that's incredible is it makes a
Speaker 6: food noise go away. I mean I used to diet
Speaker 6: and all I would do was think about my next meal.
Speaker 6: Once that part was taken away, it's like dieting, but
Speaker 6: you don't think of food. It kills a food noise.
Speaker 6: That's the best way to put it. And with Denver Regon,
Speaker 6: unlike a lot of these other places, they don't try
Speaker 6: to rob you under three hundred bucks a month. I
Speaker 6: figure I'm done in about another four weeks. I'm trying
Speaker 6: to get down forty pounds. I'm twenty five plus already.
Speaker 6: I should be there soon. So think about that. I'm
Speaker 6: gonna lose all that weight for around nine hundred bucks,
Speaker 6: and you don't sit there and think of food all
Speaker 6: the time. I really want to make sure you understand
Speaker 6: how it works. Denverregen dot com. Listen three inundred bucks
Speaker 6: Denverregen dot com, Denverregen dot com. Now I want to
Speaker 6: talk about Genesis Total Exteriors. You can get two painters
Speaker 6: over there. Maybe you forgot to get your wife something
Speaker 6: for Valentine's Day. Here's the deal right now, two guys
Speaker 6: to paint whatever you want inside your house for eight
Speaker 6: hours at sixteen hours of labor. They could maybe knock
Speaker 6: out the whole first floor of a smaller home, maybe
Speaker 6: three bedrooms. You get the idea. You get eight hours,
Speaker 6: two guys, and we have used Genesis Total Exteriors at
Speaker 6: our house. They're absolutely unbelievable. You got a call basically
Speaker 6: today though. That's Genesis tootal Exteriors dot com. Genesis Total
Speaker 6: Exteriors dot Com. Yeah, yeah, alright three O three seven
Speaker 6: one three eight two five five three three Martino, you've
Speaker 6: been ripped off taking advantage of we want to hear
Speaker 6: from you. You can always join us on YouTube, by
Speaker 6: the way, type in Troubleshooter Network you'll see it. I'm
Speaker 6: gonna go to Mike Susan. Actually, Mike, I'm going to
Speaker 6: come right to you, but hold on one second. Hey, Will,
Speaker 6: what is your question real quick on alimony and child
Speaker 6: support because I might want to want to get up
Speaker 6: Bonnie Shields or one of our attorneys.
Speaker 32: Yeah, Hi, Mark, longtime listener. I've run some simulations in
Speaker 32: the state for spousal support and child support and curious
Speaker 32: about what the judges discretion will be on what the
Speaker 32: final amount will be because the monthly income, yeah, after
Speaker 32: the support and the child support would be wouldn't be enough.
Speaker 21: To live on.
Speaker 15: Period.
Speaker 6: Oh that's a curious question. Hold on, I get you,
Speaker 6: but I never thought when you use the calculator that
Speaker 6: it would be it would.
Speaker 9: Be like that.
Speaker 6: But I do want Bonnie shields for that, Suzanne, she's
Speaker 6: going to know that? Is it in Denver Metro? What
Speaker 6: area you is this going in?
Speaker 2: Will?
Speaker 6: What judge?
Speaker 32: Yeah, it's gonna be Jefferson.
Speaker 6: Do you know what judge it is?
Speaker 24: No?
Speaker 6: I don't, okay, hold on a second. The reason I
Speaker 6: asked that is Bonnie knows all the judges and she
Speaker 6: might have an idea, although she might not want to
Speaker 6: talk about that on air. Hey, meantime, Hey Mike, what
Speaker 6: is going on with you?
Speaker 2: Sir?
Speaker 18: Yeah?
Speaker 6: Hi, hey Mike.
Speaker 17: So I'll try to make this quick.
Speaker 19: So far.
Speaker 17: The other day, me, my wife, and my stepdaughter were
Speaker 17: in a rear end car accident.
Speaker 6: And the did you get rear ended or someone rear
Speaker 6: ended you?
Speaker 17: Somebody rear ended me?
Speaker 10: Got it.
Speaker 17: And this individual, instead of just pulling over, you know,
Speaker 17: like everyone else, would he to run. So I, you know,
Speaker 17: I chase him down. I put my car in front
Speaker 17: of his and was able to get police to contact us.
Speaker 17: And uh, so far his insurance is being really cool.
Speaker 17: But the police didn't want to really deal with it
Speaker 17: at all in terms of a legal standpoint. I wanted
Speaker 17: to I'm not sure they.
Speaker 6: Well, Mike, help me out here, I mean, give me,
Speaker 6: give me an idea.
Speaker 11: Why.
Speaker 6: Okay, so I'm picturing this. You guys are going to stop,
Speaker 6: I assume, and he runs India. Yes, then he kind
Speaker 6: of puts it in reverse a little and goes around
Speaker 6: you and takes off.
Speaker 24: No.
Speaker 17: I pulled forward a little bit because we were, you know,
Speaker 17: in a spot where we would be able to turn
Speaker 17: off and into a gas stake.
Speaker 6: And he kept going, and he just kept going, and
Speaker 6: then you get behind him and then call the cops,
Speaker 6: and then somehow you end up stopping him, and then
Speaker 6: the cops show up.
Speaker 17: Yes, sir, I pulled around in front of him and
Speaker 17: stopped him in the middle of the road.
Speaker 6: And then what did the cops say when they finally
Speaker 6: showed up and you told them what happened? You see
Speaker 6: where your car is and where he.
Speaker 15: Is or she? Is it a he?
Speaker 17: I assume it was a gentleman.
Speaker 6: So and that did he like deny that he did it?
Speaker 24: Or what?
Speaker 6: What? What happened on the scene.
Speaker 17: He didn't deny that he hit me, but the cops.
Speaker 17: All the cops wanted to do was exchange information. They
Speaker 17: didn't want to deal with the fact that he left
Speaker 17: the scene of an accident.
Speaker 6: Or okay, but when they wrote it up. If I
Speaker 6: look at the police report, he hit you, is that correct?
Speaker 17: They didn't even make a police report.
Speaker 6: There was no police report. You just exchanged information. Where
Speaker 6: did this happen?
Speaker 17: This happened two days ago. Where off of Sheridan And.
Speaker 6: Is that Denver?
Speaker 2: Guys?
Speaker 6: Where's that Lakewood? Where's it.
Speaker 2: Department?
Speaker 24: What?
Speaker 6: I'm sorry? What police department?
Speaker 17: Are that a police department was the one that handled
Speaker 17: the situation?
Speaker 6: And at this point how much damage to the car?
Speaker 17: We are waiting for an appraisal right now, but last
Speaker 17: time this vehicle was hit, it costs or posted three
Speaker 17: thousand dollars. I actually have an invoice somewhere around.
Speaker 6: That's all right. Was there any It's probably going to
Speaker 6: be more than that now, was there anybody injured in
Speaker 6: the vehicle?
Speaker 17: We're all sore, but nobody was terribly injured. His his
Speaker 17: insurance company have you know, made offers to us?
Speaker 6: You know, Suzanne hold on, Mike, I got to take
Speaker 6: this break. Suzanne gets you on. Fuller up for me, please,
Speaker 6: John Fuller hold tight three oh three seven one three
Speaker 6: eight two five five. It drives me nuts when people
Speaker 6: say we all don't feel good, but there is no injuries.
Speaker 6: You realize four or five days from now.
Speaker 24: Uh.
Speaker 6: They it's absolutely insane. But Mike, hold on, I'm I'm I.
Speaker 6: I just want to get our personal injury attorney up.
Speaker 6: And then Bonnie shields, Bonnie shields, Hey, I appreciate you
Speaker 6: coming up, Bonnie, and I've got to ask you something. Will.
Speaker 6: In fact, I'm gonna let Will actually ask you. Will
Speaker 6: is getting ready to get a divorce and he's looking
Speaker 6: at alimony and child support. There's some kind of calculator, Bonnie.
Speaker 6: I guess you can go on and try to calculate stuff.
Speaker 24: Right. There's a calculator for both child support and there's
Speaker 24: an indviisement calculator for maintenance.
Speaker 6: So here's the interesting part. So he used the calculator.
Speaker 6: His name's Will. I have him up as well. But
Speaker 6: the problem he's running into after he's gonna pay, where
Speaker 6: the calculator is saying he's gonna pay or guessing he's
Speaker 6: gonna pay, he won't even be able to afford to
Speaker 6: live like he does now. And I'll let him fill
Speaker 6: in the blanks. But he wants to know how much
Speaker 6: discretion the judge has. Go ahead and add on to that.
Speaker 6: Will then we'll let Bonnie speak.
Speaker 15: Yeah, I think he covered it really well.
Speaker 32: Has been married for over twenty years to kids, and
Speaker 32: I'm just kind of seeing what my options are and
Speaker 32: what my obligation will be. I certainly want to take
Speaker 32: care of the kids, but also need.
Speaker 25: To live as well.
Speaker 6: Yeah, go ahead, Bonnie.
Speaker 24: Okay, So three things. First of all, we're assuming you're
Speaker 24: calculating it correctly. Make sure things like when you calculate
Speaker 24: child support, make sure you've got on there. If somebody's
Speaker 24: paying out health insurance, the portion is paid for the
Speaker 24: kids goes on there. That's a credit to you if
Speaker 24: you're the one paying that. And make sure it's calculated
Speaker 24: on both parties' gross monthly incomes. If those are regular incomes,
Speaker 24: that's easiest. If somebody gets bonuses, it becomes a little
Speaker 24: more complicated. Somebody's self employed, it becomes really complicated. It's
Speaker 24: are you self employer? Do you work for somebody else?
Speaker 14: Taxes out.
Speaker 15: Yeah, I w two.
Speaker 24: Okay, that's the easiest.
Speaker 30: Thing for her.
Speaker 24: Does everybody work full time?
Speaker 32: No, she's part time?
Speaker 24: Okay, like part time, like in how many hours.
Speaker 15: Part time?
Speaker 32: Meaning she makes about six thousand a year, that's part time.
Speaker 2: Okay.
Speaker 24: How old is your youngest child?
Speaker 15: Fourteen?
Speaker 24: Okay, So if your youngest child is over the age
Speaker 24: of two, that court is going to do what they
Speaker 24: call impute income to her. Most likely, if there's no
Speaker 24: reason why she's not disabled and she doesn't have a
Speaker 24: child under the age of two, they're going to look
Speaker 24: at what would she be able to make if she
Speaker 24: was working full time. Oh, that's a huge difference, So
Speaker 24: that goes under her column. Not six thousand a year.
Speaker 24: That would be crazy. If she's able to work and
Speaker 24: chooses not to, there's some what kind of work does
Speaker 24: she do?
Speaker 15: She's a tutor?
Speaker 24: Okay? So yeah, I mean, is there any reason she
Speaker 24: can't work full time other than she's used to not
Speaker 24: having to work full time?
Speaker 32: No, don't reason.
Speaker 24: Okay, the court will impute income to her, so that
Speaker 24: will help. The other thing you need to know is
Speaker 24: that maintenance is also calculated on the same gross incomes,
Speaker 24: but the maintenance calculation you're looking at is a guideline.
Speaker 24: It's not as much a hard set and stone as
Speaker 24: the child support. The child support occasionally the courts can
Speaker 24: deviate from that, but it doesn't happen that often. Then
Speaker 24: there has to be really good cause for it. The maintenance, however,
Speaker 24: that's it's really a recommendation or an advisement number. So
Speaker 24: because years ago judges someone would give ten dollars a month,
Speaker 24: and the same you know, judge in the same courthouse,
Speaker 24: same fact, might give two thousand. So they came up
Speaker 24: with this chart that kind of gives the guys, the
Speaker 24: judges of a guideline. A lot of times they use
Speaker 24: that guideline amount, and there's what they're supposed to do
Speaker 24: is look at that and then explain if they're giving
Speaker 24: a different number, what are the reasons for that. And
Speaker 24: the reasons for that might be that there's not enough
Speaker 24: love for you to live on if your living expenses
Speaker 24: are reasonable. Yeah, so they can deviate from that maintenance number.
Speaker 24: But I think your big issue here is you haven't
Speaker 24: imputed income to her.
Speaker 6: So, Bonnie, I love all that information, I mean really
Speaker 6: love it. Well, let me ask you something. I assume
Speaker 6: you don't have an attorney, is why you're asking us.
Speaker 15: Yeah, that's correct, And then I.
Speaker 6: Want to go on to the second question is why
Speaker 6: don't you have an attorney?
Speaker 32: Well, this has just recently come up and I'm just
Speaker 32: kind of doing a discovery on what it's.
Speaker 15: Going to look like.
Speaker 6: So let me let me put you back on hold. Bonnie,
Speaker 6: Can you hang with us a minute? Yeah, So here's
Speaker 6: where I'm going to come when we come back, guys,
Speaker 6: And I really want your true statement just from I mean,
Speaker 6: you've been doing this, Bonnie forever. I really want to
Speaker 6: understand when wouldn't you hire an attorney? Like, why wouldn't
Speaker 6: you They've been married twenty years, they have a couple kids.
Speaker 6: I don't know what kind of money Will makes, but
Speaker 6: I can tell you one thing about Will. I can
Speaker 6: hear it in his voice that he's distraught. I mean,
Speaker 6: I can tell this is really affecting him. I don't
Speaker 6: want to get into what happened by any means, that's
Speaker 6: no one's business, but I can tell this is not
Speaker 6: good for him. And I don't know if that's like normal.
Speaker 6: This is kind of going towards Bonnie. When people decide
Speaker 6: I've heard too many people decide because they really love
Speaker 6: the person that they're not going to use an attorney,
Speaker 6: and then a couple of years later they realize how
Speaker 6: bad they got screwed in the deal. That's where I'm
Speaker 6: coming up after this. You know, retirement planning is more
Speaker 6: than just managed your assets. I want you to talk
Speaker 6: to someone, and it's Retirement Center Planning of the Rockies.
Speaker 6: We've been talking about them for years, but these guys
Speaker 6: are going to talk about every aspect of retirement, not
Speaker 6: just what investments to make. They're going to talk about
Speaker 6: healthcare and of course your legacy. They can help you
Speaker 6: optimize Social Security benefits. They can talk about long term
Speaker 6: care planning, estate planning, pretty much anything that's got to
Speaker 6: do with retirement. It's not just about what to buy,
Speaker 6: what to invest in. I mean, they're going to talk
Speaker 6: about that stuff as well, but these guys really dive
Speaker 6: into everything, including taxes, maybe timing of when to retire.
Speaker 6: They can answer all the questions and they take a
Speaker 6: unique approach to it. They really do. They have multiple
Speaker 6: generations living and working at Retirement Planning Center of the Rockies.
Speaker 6: They just have been through all of this. They discuss
Speaker 6: it every day. Just give them a call, talk to them.
Speaker 6: You're going to love these guys. Ourpcenter dot com, that's
Speaker 6: ourpcenter dot com. Fuller Law. I say it all the time.
Speaker 6: He's my attorney, He's Suzanne's attorney. He is our daughter
Speaker 6: at Aline's attorney. The bottom line is, if you've been
Speaker 6: in a car wreck and it's someone else's fault, you
Speaker 6: need an attorney. In fact, we have a call. We're
Speaker 6: going to be dealing with that with Mike about and
Speaker 6: hopefully we get John on. But here's the bottom line.
Speaker 6: John Fuller is the best I've met with personal injury.
Speaker 6: This guy got his maximum payout on both times we
Speaker 6: used him. Then, unlike a lot of attorneys, well they
Speaker 6: might try to do it, but John successfully negotiated the
Speaker 6: hospital bills, the Cairo practic bills, negotiated those all down
Speaker 6: significantly to put more money into our pocket. He does
Speaker 6: a wonderful job, and you'll deal with John. He's got
Speaker 6: a great team. But when you want to talk to John,
Speaker 6: you'll have his cell number to talk to him. Check
Speaker 6: John out at John Fullerlaw dot com. Actually, let me
Speaker 6: just give you his phone number three oh three five
Speaker 6: nine seven forty five hundred three three five nine seven
Speaker 6: forty five hundred all right, three oh three seven one
Speaker 6: three eight two five five. We've got a lot cooking here,
Speaker 6: and I mean a lot. We're gonna have two attorneys on.
Speaker 6: But I got to tell you about eight eight eight
Speaker 6: Heating dot Com. Garrett and the gang over there, forty
Speaker 6: five bucks, forty five dollars will come out and clean
Speaker 6: that uh furnace in any kind of hybrid systems you need,
Speaker 6: they have it all when it comes to furnaces and
Speaker 6: air conditioners. It's a great company, great people, and I've
Speaker 6: personally used them. I love them. Eight eight eight Heating
Speaker 6: dot Com. But that deal for forty five bucks, You're
Speaker 6: not going to get a better deal than that. And
Speaker 6: then one clear Choice Doors dot Com. It's a gridge
Speaker 6: door opener company. One clear Choice Doors dot Com. Everywhere
Speaker 6: from I believe Pueblo all the way down or at
Speaker 6: least Colorado Springs all the way down north all or
Speaker 6: across Front Range. You need new gridge doors, new gridge
Speaker 6: door openers. They got all their pricing online. The great
Speaker 6: people been with us forever. One clear Choice Doors dot Com.
Speaker 6: Now I want to go back to Bonnie Shields, Hey, Bonnie,
Speaker 6: you kind of understood what I was asking you. This
Speaker 6: poor guy's been married twenty years, and I'm going to
Speaker 6: pull him back up so he's listening and he can
Speaker 6: chime in, of course. But anybody, now I'm not just
Speaker 6: talking about Will here, but anybody you've been married twenty years,
Speaker 6: you start going through a divorce and things start sinking in,
Speaker 6: your family's going to be different, everything changes. In what
Speaker 6: circumstance would you not use an attorney? I think if
Speaker 6: you have kids, you're going to use an attorney, but please,
Speaker 6: you're the expert.
Speaker 24: Well, I mean, anytime that you can afford it, you
Speaker 24: should use one. N Love. Things are really simple. There's
Speaker 24: no kids, you've been married, very short period of time.
Speaker 24: You each decide I'll keep mind, you keep yours. You
Speaker 24: can probably manage suit that paperwork, get it done and
Speaker 24: be out of there. So if there's anything to divide up,
Speaker 24: if there's child support, maintenance, calculations, kittos, unless you totally
Speaker 24: agree yeah on everything.
Speaker 6: And then I guess right from an emotional point though,
Speaker 6: I mean, I don't know who, and I don't want
Speaker 6: to get into it. I don't know who filed on
Speaker 6: who or what happened in their relationship, but the person
Speaker 6: if they didn't know it was coming, if one of
Speaker 6: them didn't know it was coming, I'd say a lot
Speaker 6: of times, the emotional aspect of it, they might think
Speaker 6: they're going to get back together. They could be on
Speaker 6: a totally different page, maybe even getting hoodwink by the spouse,
Speaker 6: like leading them on, like, hey, if you're good through this,
Speaker 6: maybe we'll get back together. We've just had calls like
Speaker 6: this where people call up a year later realizing that
Speaker 6: their spouse took advantage of their feelings. I mean, you've
Speaker 6: dealt with dad, haven't you.
Speaker 24: Oh yeah, people especially, it usually happens. So when one person,
Speaker 24: and it's usually the person that makes the most money
Speaker 24: and a significant amount over the other person, says we
Speaker 24: can do this our we can save a whole lot
Speaker 24: of money on attorney fees. I'll get the paperwork, I'll
Speaker 24: fill it out. All you need to do is sign here.
Speaker 24: I've seen that one a whole lot of time.
Speaker 6: So listen, will I'm not going to air your laundry
Speaker 6: out any more on air, and I'm doing that for
Speaker 6: a reason. And Bonnie might be able to explain that
Speaker 6: to you, but I mean, I'm just not going to
Speaker 6: do it to you. I don't think it's right. Bonnie
Speaker 6: will answer any of your questions though, Bonnie, I assume
Speaker 6: he can call you talk to you with any kind
Speaker 6: of follow up questions. But I think we've got in
Speaker 6: depth enough into your personal life.
Speaker 2: Will.
Speaker 6: But I'm telling you outside, I don't care if it's
Speaker 6: Bonnie or anybody else. I mean, she's been a friend
Speaker 6: of ours personally, Susanna and I for many, many, many years,
Speaker 6: and she's been a family law attorney for even longer,
Speaker 6: so she'll she'll help you and talk to you for
Speaker 6: free over the phone, and if you want to hire
Speaker 6: a great but I really think you should have that conversation.
Speaker 6: So I'm really going to just put you on hold, Will,
Speaker 6: and she'll answer your questions off air. But please, I
Speaker 6: could actually hear it in your voice, my brother, I
Speaker 6: could hear it in your voice that you're probably not
Speaker 6: making the best decisions right now and you really should
Speaker 6: get some help. Bonnie Shield's attorney at Live. Thank you
Speaker 6: and anybody out there with family law questions. She's great.
Speaker 6: Three zho three seven nine eight nineteen twenty seven three
Speaker 6: zero three seven nine eight, nineteen twenty seven, Susan make
Speaker 6: sure he gets her direct info. Please all right, thank you. Now, Mike,
Speaker 6: I want to go back to Mike. Are we going
Speaker 6: to get John Fuller up in a second? He's as, Hey, John,
Speaker 6: I'm gonna pull Mike back up, but I'm going to
Speaker 6: tell you how this call went real quick, and Mike,
Speaker 6: I got you up now. But Mike, let me fill
Speaker 6: it in. So Mike got rear ended by somebody. And
Speaker 6: what happened is John, he got rear ended and he
Speaker 6: thought the guy was gonna basically pull into it again.
Speaker 6: They wanted to get out of the street, so he goes.
Speaker 6: Mike goes to pull into a parking lot and the
Speaker 6: car decides to drive away after getting rear ended. So
Speaker 6: Mike ends up getting the police and getting kind of
Speaker 6: in front of the car and stopping the guy that
Speaker 6: tried to run away from the accident, and the cops
Speaker 6: came out. And what happened that was crazy, though, is
Speaker 6: the cops didn't give anybody a ticket. I don't know
Speaker 6: if that's normal or not, but that's one of Mike's questions.
Speaker 6: And now he's having trouble getting the insurance company of
Speaker 6: the other driver to do anything. And I asked him,
Speaker 6: I said, this drives me crazy, and I want your
Speaker 6: opinion on it. John. It was him, his wife and
Speaker 6: his daughter in the car, and I said, well, was
Speaker 6: there any injuries? And he said exactly this to me.
Speaker 6: He goes, well, none of us are feeling really good.
Speaker 6: We're shook up and stuff and we kind of hurt.
Speaker 6: But you know, I Mike, go ahead, tell me tell
Speaker 6: him how You answered me.
Speaker 17: Well, we're all pretty sore, but other than that, we
Speaker 17: feel okay.
Speaker 6: So so, John, what do you make of that? I mean, honestly,
Speaker 6: that's why I got you on. I'm doing this twofold.
Speaker 6: First of all, when they didn't give a ticket a
Speaker 6: time point, do you find that odd? And then how
Speaker 6: do you know when to call a tersonary injury attorney?
Speaker 6: And I'm not kidding John, Like, honestly, how do these
Speaker 6: people know a week from now they're still not going
Speaker 6: to feel that way? And now you're ten days out
Speaker 6: and it looks weird If you do go to the
Speaker 6: hospital or the doctors about.
Speaker 19: It, well, not only does it look weird, they'll call
Speaker 19: you a liar, a cheat, and a fraud for not
Speaker 19: having gone immediately. After the accident, and they'll suggest that
Speaker 19: the only reason you're going now is because somebody like
Speaker 19: me put the idea in your head that you had
Speaker 19: to go, you know, no matter what, even if it's
Speaker 19: a week later and you and you feel perfectly fine.
Speaker 19: So you're kind of danged if you do and danged
Speaker 19: if you don't. And you know, the important thing is
Speaker 19: that and when did this happen? By the way, I
Speaker 19: didn't catch.
Speaker 6: A date on it, Mike. When did it happen?
Speaker 16: Two days ago?
Speaker 6: Two days ago? Listen, both of you. I apologize, John,
Speaker 6: you fill in for me. You know what's going on.
Speaker 6: I am right up against it. We'll have about three
Speaker 6: minutes coming back. Hold on Denverregen dot com. That's who
Speaker 6: I'm using to lose weight. Five weeks, twenty five pounds
Speaker 6: a little plus that. Here's the deal. You want to
Speaker 6: lose weight, go to Denverregen dot com. They have GLP
Speaker 6: one starting at under three hundred dollars a month. That's
Speaker 6: doctor's visits, that is everything, the medication, everything less than
Speaker 6: three hundred a month. And it's amazing how it works.
Speaker 6: You can stop the food noise, you can feel full,
Speaker 6: live your life full, get healthy now Denverregen dot Com.
Speaker 2: M HM.
Speaker 6: Three oh three seven one three A two five five. Look,
Speaker 6: I got to go back to John Fuller real quick. Hey, John,
Speaker 6: So I want you to continue there. Here's the here,
Speaker 6: here's the issue, and we don't have a lot of time.
Speaker 6: So let let me have Mike ask you any questions
Speaker 6: on the personal injury side. Mike, do you have any
Speaker 6: questions for I just wanted you to hear that because
Speaker 6: if there is something down the line, it can be
Speaker 6: a real big problem. And the other reason I wanted
Speaker 6: to get John on when you start talking injuries and
Speaker 6: an attorney's involved, now all of a sudden, the insurance
Speaker 6: company has to answer.
Speaker 17: Okay, Yeah, I mean I guess I would want to
Speaker 17: ask John, what do you think me and my family
Speaker 17: should do?
Speaker 2: Yeah?
Speaker 19: I like that question, John, Well, great question. The answer
Speaker 19: is to give me a call. You've got a lot
Speaker 19: of issues to work through on this. And not to
Speaker 19: be coyed, but but you started out by saying that
Speaker 19: the guy tried to leave the scene, and now you're
Speaker 19: having problems with the insurance company. And that's almost certainly
Speaker 19: because he's telling his insurance company that he wasn't at falls,
Speaker 19: and so now the insurance company has they're insured who
Speaker 19: they have a fiduciary duty with saying I didn't cause
Speaker 19: this accident, and they're gonna stick with their guy until
Speaker 19: the evidence you know that that proves otherwise really comes
Speaker 19: out out. So this is where things like dash cams
Speaker 19: and light sequences and all of those things that can
Speaker 19: go into figuring out liability become super important. The reason
Speaker 19: the cops didn't write a ticket is because they didn't
Speaker 19: actually witness anything, and it becomes just that he said,
Speaker 19: she said, and we see that all the time, so
Speaker 19: it's not just your cop in particular. They just didn't
Speaker 19: witness it and they can't really charge somebody with it.
Speaker 6: But John, honestly, with a hit and run compared to
Speaker 6: almost anything else or not a hit and run with
Speaker 6: a rear end like this, I mean, it's going to
Speaker 6: be pretty obvious. There's damage to the front of one
Speaker 6: car and to the back of the other, so there
Speaker 6: is something to go off of.
Speaker 19: Yeah, that's the beautiful thing about it. There's a legal
Speaker 19: presumption of liability. I love it for a rear in collision.
Speaker 6: All right, listen, both of you. You hear the music,
Speaker 6: Mike called John up off air. Make sure he has
Speaker 6: a number, but three ZHO three five nine seven forty
Speaker 6: five hundred. That goes for anybody out there that's been
Speaker 6: hurt in an accident. John fills in for me right
Speaker 6: here when Tom and I are in here three oh
Speaker 6: three five nine seven forty five hundred. See you Monday.