Speaker 1: And y'all.
Speaker 2: Ripped up.
Speaker 3: News, you neat advice?
Speaker 2: Who you don't have?
Speaker 1: Come running just as fast as we can.
Speaker 2: Shoot's gonna help.
Speaker 4: Come man, This is the Troubleshooter Show. No Tom Martino, Hi.
Speaker 5: Tom Martino here, welcome to the show. Three oh three
Speaker 5: seven one three talks seven one three eight two five five.
Speaker 5: Give us a call. You just have to call us
Speaker 5: at three oh three Martino. Three oh three six two seven,
Speaker 5: eight four sixty six. That is our number. You can
Speaker 5: get twenty four to seven and we will happily you know,
Speaker 5: find you on UH and and UH call you back.
Speaker 5: So if you give us a call, we will do
Speaker 5: that for you at three oh three Martino. Now you
Speaker 5: can also call three oh three seven one three talks
Speaker 5: seven one three eight two five five. Yes, I want
Speaker 5: to do a programming note and I am going to
Speaker 5: hook up the studio here very soon as soon as
Speaker 5: they sign on.
Speaker 3: I want to tell you that we had a call.
Speaker 5: From someone who said their daughter was obsessed with post
Speaker 5: malone and he was concerned about it, and we thought, what.
Speaker 3: The heck's going on with that? He said, my fifty
Speaker 3: two year old daughter's obsessed with post malone.
Speaker 5: She's a married woman. She and her husband get along fine,
Speaker 5: and they follow post malone. And we looked at her
Speaker 5: Facebook or Instagram and her social posts, and I'll tell you, man,
Speaker 5: she is obsessed with post malone.
Speaker 3: So big deal, right, I mean, that's her passion.
Speaker 5: You remember, I remember the day when people used to
Speaker 5: follow around the grateful dead, or actually it's called grateful dead,
Speaker 5: not the grateful dead dead, but anyway, grateful dead.
Speaker 3: And then there were times.
Speaker 6: When we were called deadheads, right, Tom.
Speaker 3: Yeah, at the time, that's right. And then people followed
Speaker 3: around fish, and people followed around all kinds of groups ighads.
Speaker 3: Remember that's right.
Speaker 5: That's Jimmy Buffett. Yeah, and then you had you have Swifties.
Speaker 5: Now Michael Jackson had his. I mean, but then there
Speaker 5: are people who are a level above a super fan.
Speaker 5: They're they're truly they get to know the people and
Speaker 5: they start fan clubs and all kinds of stuff.
Speaker 3: Anyway, we got.
Speaker 5: Word from her that she wanted to what she wanted
Speaker 5: to come on and explain herself. I mean, she doesn't
Speaker 5: have to explain herself to me, but I guess she
Speaker 5: didn't like that. Her dad called and he gave out
Speaker 5: her first last name in her social media and said
Speaker 5: he was concerned. But first let's go to Shelley, and
Speaker 5: then when we get her, and then we have Brad
Speaker 5: O'Brien with us in the studio. Brad is with Olslaw
Speaker 5: dot com or O'Brien Legal Services. Brad does real estate
Speaker 5: law and we do have quite a bit of quite
Speaker 5: a few questions for him. He does all kinds of
Speaker 5: real estate stuff. And something that I wanted to bring up,
Speaker 5: hoa's for closing. I know that there's a change in
Speaker 5: that law and I.
Speaker 3: Had a text about it, so I looked it up
Speaker 3: and I wanted to get Brad to explain that. But
Speaker 3: right now, Shelley, what's going on? Shelley?
Speaker 7: Hey there, how are you?
Speaker 3: I'm doing good, Shelley. How about you?
Speaker 8: You know I'm fantastic in most ways. I need a
Speaker 8: little bit of help to motivate my building management company.
Speaker 3: Now are you renting right? I am, yes, And the
Speaker 3: management company is kind of is in place of the landlord.
Speaker 3: What's going on, so, Kelly.
Speaker 8: I've got a couple of maintenance isshoes and I have called,
Speaker 8: I have emails. I've even emailed their corporate office in California,
Speaker 8: and I have never once received a phone call.
Speaker 3: Can you tell me some of the maintenance issues?
Speaker 9: Absolutely so.
Speaker 10: On August fifth, the shelving in the closet rod came
Speaker 10: off of the closet in my sex in my second bedroom,
Speaker 10: so everything came crashing down.
Speaker 8: I've got no place to put anythix. Not life threatening,
Speaker 8: absolutely not.
Speaker 11: But I pay for that, so it should be fixed.
Speaker 8: But more importantly, on August nineteenth.
Speaker 12: My wasshorts broke.
Speaker 11: I have a.
Speaker 8: Stackable unit in a closet in the apartments, and I
Speaker 8: posted into the maintenance portal.
Speaker 3: Okay.
Speaker 5: So another I mean, there's nothing life shattering here, and Mark,
Speaker 5: you got to you gotta mute the audio if.
Speaker 3: You can on the on the zoom call. Okay.
Speaker 5: So do they not respond at all? Or do they delay?
Speaker 3: What do they do?
Speaker 13: So, first of.
Speaker 8: All, the I did not respond at all. I was
Speaker 8: in my living room one day and I saw someone
Speaker 8: putting flyers into the doors across the way from me,
Speaker 8: and I went out and I said, hey, do you
Speaker 8: work here? Happens to be a new property manager, and
Speaker 8: I told her the problems. I brought her in. I
Speaker 8: showed her the issues and then About a week later,
Speaker 8: I got a text from the maintenance guy who said
Speaker 8: he was going to order a washer.
Speaker 13: So that was about three weeks ago.
Speaker 8: Now the washer was delivered last Wednesday and it's been
Speaker 8: sitting in my lobby for ten days.
Speaker 5: Okay, let's just it's like they're well, they're not taunting you.
Speaker 5: I think Look, I think they're having a lot of issues.
Speaker 5: I think what we need to do is simply is
Speaker 5: simply call them. I mean, who do we have in
Speaker 5: the studio today, as far as our our peeps, go.
Speaker 6: Have your crack deputy today?
Speaker 3: Why don't you Why don't you call him Doc? Who'll
Speaker 3: do They won't answer.
Speaker 8: I guarantee they never answered the phone.
Speaker 5: Let's see what Doc can do. Doc is we use
Speaker 5: him a lot for the landlord tenant issues. He'll see
Speaker 5: what he can do. Let's let's just try what's the name?
Speaker 13: So the building is Satory, So I can give you.
Speaker 3: A phone t O R R E y s A
Speaker 3: t O R I oh SATORI Yes.
Speaker 5: Okay, here's what I want to do. I want you
Speaker 5: to give that off the air.
Speaker 3: Doc.
Speaker 5: We'll talk to you yep, and then you can call
Speaker 5: what's the name of the management company.
Speaker 8: It's called Avenue five.
Speaker 5: Okay, Now, are there other people who are having trouble
Speaker 5: like this?
Speaker 3: I don't believe.
Speaker 8: To my degree, I do not know a lot of
Speaker 8: my neighbors. It's a small building, it's about twenty four units.
Speaker 8: But I do know that the people across the way
Speaker 8: have had put in maintenance requests and they've not been fulfilled.
Speaker 5: Okay, listen, this is minor. I mean really, I'm sure
Speaker 5: they're going to have an explanation to you. It's major.
Speaker 5: I understand, trust me, I do. I'm going to give
Speaker 5: this to Deputy doc. Let's just see what he can do.
Speaker 5: Three L three seven one three talks seven one three
Speaker 5: eight two five five.
Speaker 3: Well, how long do you think? And I'm talking to
Speaker 3: Brad O'Brien.
Speaker 14: If the washer or let's say, a refrigerator or anything
Speaker 14: is included in.
Speaker 3: Your lease, I mean, what do you do if a
Speaker 3: month goes by?
Speaker 15: Well, legally speaking, the law would impose a reasonable time
Speaker 15: under the circumstances.
Speaker 16: Whatever that is. It's not a hard and.
Speaker 14: Fast It all depends on what it is. A refrigerator
Speaker 14: could be different than a washer.
Speaker 15: Yeah, Now we do have a warranty of habitability statute
Speaker 15: that says appliants goes out, the landlord has to start
Speaker 15: remediation within seventy two hours. But that's just to start it,
Speaker 15: so they have a reasonable time to complete it.
Speaker 3: Okay, So.
Speaker 5: Mark, if you look at YouTube I got, I got
Speaker 5: the studio up and I'm going to transition over to it.
Speaker 3: So I want to tell people we are going to
Speaker 3: have the studio.
Speaker 5: I do have the banners in the top right, and
Speaker 5: then every once in a while if you monitor that, Mark,
Speaker 5: I can actually uh, I can actually pop.
Speaker 3: In like this.
Speaker 5: So now it's both of us, so it's pretty cool.
Speaker 5: But then I cover up Brad, But who cares. Brad
Speaker 5: doesn't care anyway. Three oh three seven one three Talks
Speaker 5: seven one three A two five five.
Speaker 3: So let's let's get serious now and solve some problems.
Speaker 5: We're going to come back and talk about an eviction,
Speaker 5: and Brad of course does all kinds of real estate
Speaker 5: stuff and he can answer things about evictions, so we'll
Speaker 5: talk about that coming up.
Speaker 3: I'm Tom Martine.
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Speaker 5: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 5: Hi Tom Martino here three oh three seven one three
Speaker 5: talks seven one, three, eight, two, five, five.
Speaker 3: Let's talk about this eviction issue.
Speaker 5: Now, why do we have let's see, we we have
Speaker 5: barely up next. I think we need to take this
Speaker 5: eviction that's more urgent. I believe with Christy, and let's
Speaker 5: do that first. And then remember, we're gonna hear from
Speaker 5: the post malone woman who wants to talk about and
Speaker 5: maybe maybe even out what her dad said. Her dad's
Speaker 5: been calling me for years, by the way, and we
Speaker 5: took you know, we didn't think Tammy was nuts or anything.
Speaker 5: We had fun with it. Christy, what's going on? Are
Speaker 5: you being evicted?
Speaker 17: Yes?
Speaker 4: Sir?
Speaker 3: On what's that? Christy?
Speaker 1: Uh?
Speaker 3: She's gollling Jack? Did we lose her? Okay, I'm sorry,
Speaker 3: Christy Man, I don't know. See if you can.
Speaker 5: Get her back, I'll go now, I'll go to Baali
Speaker 5: BALLI Hi, Hi, Bally.
Speaker 3: What's going on?
Speaker 18: So a lot is actually going on? I'm basically living
Speaker 18: in a slumlord's property.
Speaker 8: Yeah.
Speaker 18: Our biggest issue right now that we're dealing with is
Speaker 18: toxic molds.
Speaker 3: I want to ask you something. Hold on. Brad O'Brien
Speaker 3: in the studio with us.
Speaker 5: He does real estate law, tenant, landlord, all kinds of stuff.
Speaker 5: Now he may you know, Brad, basically, we hear this
Speaker 5: term a lot slumlord, and I think it's like more
Speaker 5: in the media than anything because there's no legal term
Speaker 5: or anything you can do about a slum lord, or
Speaker 5: is there, Brad?
Speaker 15: In general terms, No, it's focused on conduct and condition
Speaker 15: of the premise is more than you know, a character,
Speaker 15: you know, a characterization of the landlord of themselves.
Speaker 5: Right, So okay, so let's talk then, Bailly the thing's
Speaker 5: going on, and then Brad will tell you if there's
Speaker 5: anything actionable and what to do.
Speaker 3: Go ahead, all right.
Speaker 18: So I've been living here for four years. We have
Speaker 18: gone through multiple management managers. We're talking about six in
Speaker 18: the span of four years, and they don't stay long.
Speaker 19: So to start out.
Speaker 18: I moved into my complex, into my building, and I
Speaker 18: had standing water that was underneath my sink and coming
Speaker 18: when did you.
Speaker 3: How long you've been there? Bally?
Speaker 19: Four years?
Speaker 1: Now?
Speaker 3: Okay? And how many units are in the.
Speaker 18: Building, Oh, my goodness, in our building or just in general?
Speaker 5: Wait, okay, hold on, well now you're now I'm curious.
Speaker 5: So it's a giant complex.
Speaker 18: Yes, but okay, buildings are about twelve. Yeah, twenty eight buildings
Speaker 18: with twelve units.
Speaker 5: Oh my god, Okay, twenty eight buildings twelve apartments each.
Speaker 3: Okay, wow, Okay, keep going.
Speaker 18: Those half of them are vacant, so keep that in mind.
Speaker 18: So when I moved in, I had standing water in
Speaker 18: my kitchen. It took them two weeks to come out
Speaker 18: and fix it. I had requested them to check for mold.
Speaker 18: They sent a maintenance guy who said no mold and
Speaker 18: then went on their ways. Well, since then, my whole
Speaker 18: kitchen has fallen apart. I have put in work order
Speaker 18: after work order to get Jilly.
Speaker 3: Why did you stay there for four years?
Speaker 18: Because this is the only place that I can afford. Unfortunately,
Speaker 18: a two bedroom, one bath for eighteen hundred is as
Speaker 18: good as you're going to get here in Colorado.
Speaker 5: So you moved in four years ago, living in slumlord
Speaker 5: apartment complex, twenty eight buildings, twelve apartments, these multiple managers,
Speaker 5: multiple problems, right?
Speaker 3: Did I sum that up?
Speaker 5: So in a nutshell? In a nutshell. And I've said
Speaker 5: this before. There are only certain things and really not
Speaker 5: I say there are only certain things you can enforce,
Speaker 5: But Brad, can you really enforce anything? I mean, really,
Speaker 5: let's just talk turkey today. Let's talk practicality. What do
Speaker 5: tenants do when they're faced with a situation like this, Well.
Speaker 15: When you've got water in mold issues, there's very strong
Speaker 15: protections for the tenant under their warranty of habitability statute
Speaker 15: in Colorado. So the landlord's got to come in there,
Speaker 15: stop this source of the leak right away, install containment,
Speaker 15: air filtration.
Speaker 5: Uh okay, that's all well and good. How do we
Speaker 5: do that? How does she make that landlord?
Speaker 18: They are doing this now, this is where my issue comes.
Speaker 18: They only started to do it once I stopped paying rent,
Speaker 18: and now they're like, oh, I guess we should get
Speaker 18: her apartment up to code.
Speaker 5: When you stop paying rent? How long have you? How
Speaker 5: long are you behind in rent?
Speaker 13: Now we're behind.
Speaker 18: This is where I really messed up.
Speaker 20: And how many didn't talk for six months?
Speaker 3: Well, Bailey, there's a way to withhold rent if someone
Speaker 3: is in terrible conditions, Brad O'Brien, attorney at law. Can
Speaker 3: they withhold rent?
Speaker 15: They can, but only after they take a whole lot
Speaker 15: of steps that are not really practical, like what yes,
Speaker 15: like if there's if you reported a condition that needs
Speaker 15: to be fixed, and the landlord didn't do it within
Speaker 15: the amount of time, then you've got to give them
Speaker 15: another notice.
Speaker 16: You have to go out and get.
Speaker 15: A contractor estimate to do that work. Give the landlord
Speaker 15: another notice of it. Then you can do it and
Speaker 15: withhold the rent, but only the amount for that specific job.
Speaker 16: It's just not very practical to go that route.
Speaker 5: And I imagine, and let's just be honest here, Belly,
Speaker 5: you've lived rent free for six months.
Speaker 3: Did you use any of that money to fix the problem.
Speaker 18: Not to fix the problem, but we use the money
Speaker 18: to fix our.
Speaker 3: Health problem speaking, that's not Brad. Does that apply? Can
Speaker 3: she say I did? Well? I don't know.
Speaker 15: Paying rent is really separate from the habitability protections that
Speaker 15: a tenant has, So the landlord has to make the
Speaker 15: unit habitable, regardless whether the rent is being paid or not.
Speaker 3: I understand that.
Speaker 5: But you can withhold rent as part of the habitability right.
Speaker 15: No, only you could only in that one instance where
Speaker 15: you'd get in the landlord plenty of notice okay, yea
Speaker 15: of the correction that's about to be made, and then
Speaker 15: only as the last resort can the tenant actually do
Speaker 15: that corrective corrective work.
Speaker 16: At they've gotten estimate.
Speaker 5: In other words, she didn't do it correctly, is what
Speaker 5: you're saying. Well, I don't think it would cover medical anyhow,
Speaker 5: would it.
Speaker 16: No, it's just for corrections.
Speaker 5: Now you say medical, and Baillie, I'm gonna let me
Speaker 5: just give you a clue here.
Speaker 3: And I'm not saying I don't believe you.
Speaker 5: I can't tell you the hundreds and hundreds and hundreds
Speaker 5: of people that have contacted me over the years saying
Speaker 5: they got sick from toxic mold and their apartments. I
Speaker 5: can think of one one that collected damages. One. Well,
Speaker 5: first of all, I don't think you're going to link
Speaker 5: what you have to toxic mold.
Speaker 14: I mean most we've discussed this a million times. A
Speaker 14: mold tests doesn't cost that much on Amazon. It just
Speaker 14: simply doesn't. Have you ever done a you had six months?
Speaker 14: Did you do a mold sport test?
Speaker 3: No?
Speaker 11: I did not.
Speaker 3: Your money could have gone to that. You would have
Speaker 3: had evidence.
Speaker 5: What if there was such a high concentration of toxic
Speaker 5: mold and they refused to listen to you, you might
Speaker 5: even and you truly were sick and had a real doctor.
Speaker 5: And I'm sorry, I say that, but a real doctor
Speaker 5: tell you you have toxic mold problems, a real doctor
Speaker 5: in your breathing track and lungs, and that you have
Speaker 5: some health issues. Then you get a personal injury attorney
Speaker 5: and take it to town. You didn't do that, and
Speaker 5: I don't know if you even do have high concentrations
Speaker 5: of toxic mold. And so let's just put it this way.
Speaker 5: You can't go back in time. So I think you're
Speaker 5: facing eviction now. So let's get right to the issue
Speaker 5: at hand. They're evicting you, Is that right?
Speaker 18: No, not right now, they're not. They're putting us up
Speaker 18: in a hotel to remove all of the mold that
Speaker 18: is in the bathroom.
Speaker 19: And the kitchen.
Speaker 3: Have they mentioned back rent, No, not yet.
Speaker 5: What what are you calling about then today? Because it
Speaker 5: sounds like they're doing their jobs. What's what's the call
Speaker 5: about today?
Speaker 18: The call today is about everything surrounding the complex. Yes,
Speaker 18: we also have the black mold, which is not just
Speaker 18: in my apartment, it's in all of these apartments. We
Speaker 18: also have asbestos or asbestos that's in these apartments.
Speaker 5: We have asbestos without asbestos without contamination left alone, is
Speaker 5: not toxic?
Speaker 3: Okay? Is the asbestos being disturbed.
Speaker 18: You know, not in these apartments. I know that there
Speaker 18: is a truck that they are coming rout to remove
Speaker 18: them each apartment individually.
Speaker 3: So they are do they tend, do they tent it
Speaker 3: and all that.
Speaker 18: We have not seen them tent that ten.
Speaker 5: Okay, bailly for this, Bailly. If they don't take you
Speaker 5: call the EPA. If they're not removing, if they're not
Speaker 5: removing asbestos without a true asbestos mitigation company that is licensed, bonded,
Speaker 5: and ensured and approved by the state to do it,
Speaker 5: then they're going to prison. So you're telling me they
Speaker 5: don't tend anything, they just rip it out.
Speaker 3: And take it away.
Speaker 18: I can't for sure tell you that they just rip
Speaker 18: it out. We haven't seen them tent We've never seen
Speaker 18: them tent. We just see that.
Speaker 3: Right. Here's what I want you to start doing.
Speaker 5: Get your cell phone camera and a face mask and
Speaker 5: go out and look and see what they're doing. And
Speaker 5: if they're not tentting or using a legit company, you
Speaker 5: call the EPA, you call the building department, and they're
Speaker 5: going to go to prison. Okay, there's no there's no
Speaker 5: two ways about it. They're going to get arrested. They're
Speaker 5: gonna get sided, they're gonna get fined, and they don't
Speaker 5: mess with that stuff.
Speaker 3: Okay, now, okay. The next thing, I mean, you got
Speaker 3: to do your homework.
Speaker 5: The next thing, you need to take some of the
Speaker 5: money you saved over six months. I can't believe you
Speaker 5: spent every penny that you've not paid rent with over
Speaker 5: six months. And if you did, it would strike me
Speaker 5: as disingenuous that you spent every dime. It would strike
Speaker 5: me as you're taking advantage of the situation. If you
Speaker 5: have any of that money left, you need to do
Speaker 5: tests of your air and you need you need to see, well,
Speaker 5: right now, you're not even living there, and right now
Speaker 5: they've disturbed it, so you're not even Actually, Brad, that's
Speaker 5: probably a bad idea.
Speaker 18: Now are living We are still here, but they're coming
Speaker 18: today as well.
Speaker 5: You need I don't know how you do it. Can
Speaker 5: she go to a hardware store right now and get
Speaker 5: a mold? I mean, how long do you have to
Speaker 5: sit there? I don't know anything about it. Mark, do
Speaker 5: you you.
Speaker 14: Mean for the mold test? I don't know how long
Speaker 14: they take, probably a couple of days. But then you
Speaker 14: got to send it off to the lab.
Speaker 3: I don't know.
Speaker 5: Well, I know, but the part is, once they start
Speaker 5: disturbing it, it's not going to be an accurate test.
Speaker 5: So I don't know if there's a rapid mold test.
Speaker 5: Let's get Mark Shamansky on and ask them. But Bailly,
Speaker 5: I'm just gonna lay it out. I'm not going to
Speaker 5: hold you up. You find out how they're doing the asbestos.
Speaker 5: That's a separate issue, and then you find out what
Speaker 5: the mold spot count is as quickly as possible in
Speaker 5: your apartment, and then you basically make arrangements with them
Speaker 5: for at least paying partial back rent or something, or
Speaker 5: find out what your future is because even if they're
Speaker 5: putting you up in a hotel room, if you need
Speaker 5: to find another.
Speaker 3: Place, you better be prepared for it.
Speaker 5: Right then, you want to know is your furniture contaminated
Speaker 5: and all your other stuff?
Speaker 8: And that's what I've.
Speaker 18: Asked multiple times, and they they just keep giving me
Speaker 18: that run.
Speaker 3: Around, like, well, they would have to clean it. It's
Speaker 3: not well, you would have to have that tested.
Speaker 5: Hold on, and let's ask Mark Sharmansky how they'l we
Speaker 5: test the furnace? Sure, how do we test the mattress.
Speaker 5: How do we test the house? They have a nightmare
Speaker 5: on their hands. But Bailly, I'm going to warn you
Speaker 5: it's not going to be a candy store. Okay, They're
Speaker 5: not going to start righting checks left and right to you.
Speaker 3: It's not going to happen.
Speaker 18: Now.
Speaker 5: You might have some damages coming. I don't know. But
Speaker 5: but but Brad sum it up for me.
Speaker 15: If this landed in court, she could get a reduction
Speaker 15: in the rent. The court could say that the that
Speaker 15: the rental value was like half because of these habitability conditions.
Speaker 16: But I gotta say big picture.
Speaker 15: Whenever I get a call like this, my first response
Speaker 15: is not a legal response, it's a.
Speaker 16: Health and safety one.
Speaker 15: If if there's mold in it and you think it's
Speaker 15: affecting your health or or your famili's health, your children,
Speaker 15: maybe you shouldn't be in there right now.
Speaker 16: Why you fight this?
Speaker 5: So, Baillie, we're going to I want to get an
Speaker 5: expert on on mold to see what he says.
Speaker 3: I'm Tom Martino. We have more coming up.
Speaker 5: The sure Thing Denver's Best roofer excel roofing dot com.
Speaker 5: You don't pay a cent until you're content. Time for
Speaker 5: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 5: Insurance paying too much your coverage at dozens of insurance
Speaker 5: companies find out now three all three seven seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank durand the real estate Man dot com to
Speaker 5: list your home with Remax Alliance three all three nine
Speaker 5: two zero sixteen twenty two.
Speaker 3: Uh, this is where we come.
Speaker 5: He's closer here and he's going to come into the
Speaker 5: studio though as well.
Speaker 3: So is he your neighbor. Let's get real here. No, no,
Speaker 3: he's not. He's someone that I ran into and I
Speaker 3: and we knew each other years ago.
Speaker 5: But he really, he really has the kind of job
Speaker 5: that gives him freedom. And because he has so much knowledge,
Speaker 5: I figure, hey, what the hell, let's use him.
Speaker 3: Let's use that knowledge.
Speaker 5: And then he said he would help us and he
Speaker 5: loves doing it. So I just have to get him
Speaker 5: into the studio too as well, you know, a day
Speaker 5: when everybody's going to be there so we can meet him.
Speaker 5: And Mark Schumansky is with Genesistotalexteriors dot Com and you know,
Speaker 5: I advertise him all the time because he's a great
Speaker 5: guy and they do the exterior stuff, and recently he
Speaker 5: took up as part of his business mold detection and eradication.
Speaker 5: And I wanted to ask him a question because this
Speaker 5: tenant called and she is really upset with the management
Speaker 5: company and all of that.
Speaker 3: Because of mold.
Speaker 5: So I want to ask you something, Mark, how long
Speaker 5: does it take to test the air to find out
Speaker 5: if there are toxic mold issues?
Speaker 21: We can do a rapid results test and it can
Speaker 21: be back in a maunter of hours.
Speaker 3: Really, what does it cost to do the wrap?
Speaker 21: About an extra hundred dollars to have them process the samples?
Speaker 21: Quicker depends how many samples you turn in. You need
Speaker 21: the control which is done outside the building, and then
Speaker 21: you need you know, anywhere from one to three inside
Speaker 21: an apartment something like that.
Speaker 3: How many hours do you need.
Speaker 21: And then again and then from there you just drive
Speaker 21: it right down to the lab and then the lab
Speaker 21: you can do a rush test and you can again
Speaker 21: have the results. I mean, I think the whole process
Speaker 21: you could probably have it done within four hours.
Speaker 3: So how long does it actually monitor inside the apartment?
Speaker 21: Oh, each test takes ten minutes.
Speaker 3: So when are they coming a bally to your apartment.
Speaker 11: I mean, it's all.
Speaker 18: They've said is they want to start today, and we
Speaker 18: have been in constant email exchanging with actually no set plans.
Speaker 5: Oh how much does it cost in total mark for
Speaker 5: that rapid test?
Speaker 21: I mean something like that. With the rapid test, we'd
Speaker 21: probably be looking four to five hundred dollars BALLI.
Speaker 5: Okay, I mean, if you want him, I don't know.
Speaker 5: I don't even know if he can break for you
Speaker 5: to do it, or if anyone can. But I mean,
Speaker 5: I really would love to know your issue. Since you
Speaker 5: say you're having health trouble, they're going to come and
Speaker 5: fix it.
Speaker 3: It would be a great marker.
Speaker 5: To have to see how bad it really is, and
Speaker 5: then it would also be great to know if it's
Speaker 5: really fixed and right.
Speaker 18: And can I ask a question about this? Since he
Speaker 18: seems like he is on it, thinks that they're going
Speaker 18: to test after removal, what does that mean? Are they
Speaker 18: testing the walls that they've removed or are they just
Speaker 18: testing the air that it has been removed.
Speaker 5: That's all you have to care about. That's all you
Speaker 5: have to care about. If they contain it and seal
Speaker 5: it and kill it. They don't have to. Marco's explain
Speaker 5: that mark. But but hold on before I go any further. Bally,
Speaker 5: even though they're going to test after removal, you need
Speaker 5: to tests now, and I'll tell you why. If you
Speaker 5: have serious health issues that don't go away, and you're
Speaker 5: going to try to use that to try to get
Speaker 5: a reduction in rent or you want to get money
Speaker 5: for damages, you need to document it. Your opinion is
Speaker 5: not going to mean anything, so and then you also
Speaker 5: need to Then you also need to compare the tests
Speaker 5: that you get done for with what they come back
Speaker 5: with later. I want to ask you something. How much
Speaker 5: was your normal rent before you stop paying?
Speaker 18: It was sixteen ninety nine, and that was just base
Speaker 18: rent with everything included.
Speaker 19: It's about eighteen eighty nine.
Speaker 3: Did you pay?
Speaker 5: Did you withhold all of the eighteen eighty nine or
Speaker 5: were you paying any part of it?
Speaker 3: No?
Speaker 19: We withhold it all, which.
Speaker 3: Okay, so.
Speaker 5: No, no, no, But you did that for six months,
Speaker 5: so you saved eleven thousand bucks or more. Do you
Speaker 5: have five hundred dollars to get this mold test done?
Speaker 19: Yeah?
Speaker 18: I mean we're definitely looking into it now.
Speaker 5: Well, you don't have to look into it. I have
Speaker 5: someone on the phone. I'm not trying to challenge you.
Speaker 5: If you don't want to. It's your home, it's you,
Speaker 5: it's your life.
Speaker 3: But you're not gonna go.
Speaker 5: And if you want to do it, I'm gonna I'm
Speaker 5: gonna give you his number. And the only reason I'm
Speaker 5: saying this is because if you don't do it, you
Speaker 5: don't have a case, right correct, And if you saved
Speaker 5: eleven grand, there's got to be five hundred somewhere. Yes, so,
Speaker 5: And I'm not forcing you again.
Speaker 3: I'm not even gonna make you make the choice on
Speaker 3: the air. I'm gonna give you his number right now.
Speaker 5: Maybe he can get somebody three oh three six seven
Speaker 5: nine eight five zero nine. Ask for Mark and say
Speaker 5: we just talked on the radio show, and.
Speaker 3: Then just see what see Would you just get back
Speaker 3: to me barey and let me know what goes on?
Speaker 3: I am concerned. Okay, do you have any kids?
Speaker 18: I have a five year old who has had an
Speaker 18: upper recipe?
Speaker 3: And then get this done, don't you want to know?
Speaker 3: Get it done? And have they found mold? Did they
Speaker 3: do any testing for in you?
Speaker 1: Oh?
Speaker 4: In me?
Speaker 18: They have no doctor has yet to like listen to.
Speaker 11: Me about it.
Speaker 3: You know why, because they don't believe you.
Speaker 5: Deputy dot What does it mean when a doctor doesn't listen.
Speaker 3: I mean they don't momal doctor, They don't. Well, did
Speaker 3: you go to an MD?
Speaker 1: Yes?
Speaker 3: Did you go to an e NT.
Speaker 11: No?
Speaker 18: But that's a good spot to look.
Speaker 5: Yeah, so call us back. I gave you a Genesis number.
Speaker 3: Let's see. Thank you, Mark, We appreciate it. We have
Speaker 3: more coming up.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two. You know you're
Speaker 5: a troubleshooter three O three seven one three talk hey.
Speaker 5: In all seriousness, I'm trying to figure out my YouTube sands.
Speaker 5: Some people say it sounds great. Other people say it doesn't.
Speaker 5: I mean I can't. There's no rhyme or reason the audience.
Speaker 5: While our cameras have changed and we're trying to come
Speaker 5: up with a better solution for cameras and broadband and
Speaker 5: all of that, the sound really didn't. So anyway, let's
Speaker 5: go back to the phones and solve some problems here. Okay, So, Tammy,
Speaker 5: I don't know, we don't have a lot of time,
Speaker 5: but I want to call you back because I feel
Speaker 5: like you should defend yourself. Your dad called and he
Speaker 5: looks and he said, hey, Tom, do you have an
Speaker 5: opinion on my daughter? She's obsessed with posts Malone. And
Speaker 5: it was an interesting call yesterday. We had fun with
Speaker 5: it because we all have our own fans and our
Speaker 5: own level of fandom and stuff, and I was just
Speaker 5: curious your take on what your dad was saying. I
Speaker 5: will say you are definitely a super super duper fan.
Speaker 5: I mean, gosh, your social media is loaded with post
Speaker 5: malone and you must be friends with him, now, is
Speaker 5: that right, Tammy?
Speaker 19: Well, first of all, thank you for having me on
Speaker 19: your show. Yeah, yes, I do have a little bit
Speaker 19: of some connections there and stuff, and he does know
Speaker 19: who I am. Now after meeting him ten times.
Speaker 20: Now, Yeah, as far as.
Speaker 19: Being obsessed, you can call it whatever you want. Everybody
Speaker 19: does have their priorities right and what's to have in
Speaker 19: their life. Yes, of whatever it is. And for me,
Speaker 19: I'm doing whatever makes me happy. And that's one of
Speaker 19: the things that post Malone puts out there in the
Speaker 19: world is do whatever makes you happy. Spread love and kindness.
Speaker 19: We need more of it in the world. Yes, So
Speaker 19: for me, I do whatever makes me happy. And it
Speaker 19: is following him and it's his music. His music and
Speaker 19: his lyrics have done so much for me as far
Speaker 19: as making me not feel alone.
Speaker 3: And so and you know what, I'm all for it.
Speaker 5: That's wonderful. Whatever works, I mean, that's good. It's certainly
Speaker 5: not destructive.
Speaker 19: No, absolutely, it's not toxic at all. So that's sounds
Speaker 19: like I say, if you call that an obsession, whatever,
Speaker 19: but an obsession is something that is toxic, and this
Speaker 19: is not toxic. It's very very positive. As far as
Speaker 19: for on my dad, you know, if he is confirmed,
Speaker 19: which I know he's not, he's actually very excited for me.
Speaker 19: He loves all this that is happening. He's not understanding
Speaker 19: of it. And at times I don't understand it neither.
Speaker 19: And yeah, I just keep telling you know, God only
Speaker 19: knows why all this is happening, but I'm just going
Speaker 19: with the flow of it and I'm happy.
Speaker 5: Yeah, and Tammy, you know, I hope you didn't get
Speaker 5: the impression we were making fun of it or anything.
Speaker 3: We were just I was just shocked at the level
Speaker 3: of dedication that you have and.
Speaker 19: Dedicates.
Speaker 5: Yeah, Now, if you want to talk more, you're welcome
Speaker 5: to hang on. If not, that's fine, Thank you.
Speaker 3: I just wanted to make.
Speaker 5: Sure you had a chance to get your say in
Speaker 5: after your dad called, and your dad didn't sound seriously concerned.
Speaker 5: He just wanted our opinion. I'm Tom Martinez. We have
Speaker 5: more coming up on The Troubleshooter Show. Three oh three
Speaker 5: seven one three talks seven one three, eight eight two.
Speaker 3: Five five.
Speaker 5: Go with a Sure Thing Denver's Best Roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content
Speaker 5: of time for an insurance check up free no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your cover
Speaker 5: at dozens of insurance companies find out now three all
Speaker 5: three seven seven to one help you'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: man dot com to list your home with Remax Alliance
Speaker 5: three All three nine two zero sixteen twenty two.
Speaker 2: Yeah, ripped.
Speaker 14: News.
Speaker 1: You needed that?
Speaker 2: Who you don't have?
Speaker 1: Come running as fast as you can.
Speaker 2: Shooter's gonna help.
Speaker 3: Come man, This is the Troubleshooter Show.
Speaker 5: Now, Tom Martino, Hi, Tom Martino here, Welcome to the show.
Speaker 5: Three all three seven one three talk three all three
Speaker 5: seven one three eight two five five. Here to help
Speaker 5: you solve problems, answer questions, to take complaints, make your
Speaker 5: life a little easier.
Speaker 3: All you have to do is give me a call
Speaker 3: where we're trying to work things out. And uh on.
Speaker 5: YouTube as well as live on the ra of course
Speaker 5: alive on the radio. We sound great, which is good.
Speaker 5: I'm going to go to the phones, and Tammy chose
Speaker 5: to stay. And the reason she's on is because her
Speaker 5: dad called yesterday and she just wanted to make a
Speaker 5: very simple clarification that she's not crazy and this is
Speaker 5: not negative, this is.
Speaker 3: Not an obsession, this is just fun.
Speaker 5: And she's a fifty two year old married woman and
Speaker 5: her dad called and said Tom, what do you think
Speaker 5: He wasn't really criticizing her, said, what do you think
Speaker 5: Everything I talked to her about is post malone? Post malone?
Speaker 5: Post malone. It's all over her social media. She's a
Speaker 5: super fan. She actually met him, she knows his mother.
Speaker 5: She goes to all the concerts, who are many concerts,
Speaker 5: and she said post Malone saved his life, got her
Speaker 5: through a rough time, and we were just shooting the
Speaker 5: breeze with her. Dad didn't think anything of it, really,
Speaker 5: And then Tammy says, you know, ah, she contacted us
Speaker 5: by email and said I'd like to go on and
Speaker 5: talk a little bit about this. So, Tammy, without further ado,
Speaker 5: you wanted to just clarify. I don't think your dad
Speaker 5: said anything derogatory. He was just asking our opinion. And
Speaker 5: I remember Sue's she's not here right now, but she
Speaker 5: was saying, it's fun.
Speaker 3: Who cares?
Speaker 18: You know?
Speaker 5: Post Blane's great, he has a great message. Mark was
Speaker 5: saying it didn't seem to concern him. I was saying
Speaker 5: it sounded fun, but you know it did. It does
Speaker 5: seem a little over the top, but who cares? So
Speaker 5: add to that, please?
Speaker 19: Well, so, yeah, he really has changed my life a lot.
Speaker 19: And I get it from my dad where he's just
Speaker 19: having trouble. So with my mom and some of my
Speaker 19: other family members, it's just not something that we're used
Speaker 19: to having interactions like with the celebrity or something, right, Yeah,
Speaker 19: and so they're like, what is going on? We just
Speaker 19: don't quite understand and at times I just don't understand
Speaker 19: it myself neither. But it's just all these things keep
Speaker 19: on happening, and it is. It's a daily thing where
Speaker 19: it's like it gives me a reason to wait, got
Speaker 19: the every day.
Speaker 6: It really is wow.
Speaker 19: But a lot of it came from the fact that, yeah,
Speaker 19: I was in such a dark, dark place and I
Speaker 19: felt so alone, and then after hearing his music and
Speaker 19: his story and the way his wife was, it made
Speaker 19: me feel like, man, I'm not a bone And just
Speaker 19: the lyrics to his music is like it is not
Speaker 19: just connected with me, but with so many other fans
Speaker 19: out there. I hear it all the time. I am literally,
Speaker 19: you know, friends with people all over the world. A
Speaker 19: lot of that came from the fact that I have
Speaker 19: a room and I call it the Posty Wow Room.
Speaker 19: He has a song called Wow and when you walk
Speaker 19: in this room.
Speaker 3: It is wow. It is crazy.
Speaker 19: He has seen pictures of the room through his parents.
Speaker 19: I have had some connection with them and they have
Speaker 19: shown him pictures and stuff, so he knows about the
Speaker 19: room and we've had some chaps about it.
Speaker 20: But I've been known all over the world.
Speaker 19: Because of the Posty Wow Room, and it just it's
Speaker 19: amazing hearing from so many fans all over the world
Speaker 19: how they have connected with me too. So it's like
Speaker 19: brought all these people into my life. And that's another
Speaker 19: reason why I love Posty so much.
Speaker 3: She sounds like a Swifty. It's the same thing.
Speaker 16: Yeah, yeah, it is.
Speaker 18: It's a lot, you know what I mean.
Speaker 19: And you know, Posty just did that collaboration song with
Speaker 19: Taylor Swift as well, which is pretty cool. He's collaborated
Speaker 19: with so many people on this new album, country album
Speaker 19: that he did of f one trillion by twenty seven
Speaker 19: songs on there, and fifteen of them. He's collaborated with
Speaker 19: all these superstars, I mean Dolly Parton and Blake Shelton
Speaker 19: and Morgan Wall. He's collaborated with all these people, Brad Paisley,
Speaker 19: There's so many. It's awesome. I predict that this album
Speaker 19: is going to get album up the year. Absolutely that
Speaker 19: F one trillion is the new of that.
Speaker 3: I think Taylor's probably got him beat there.
Speaker 9: Oh absolutely.
Speaker 19: I mean Taylor is huge, absolutely huge, you know, but
Speaker 19: I mean they're good friends. Even so. Regardless, Posty is
Speaker 19: definitely growing and getting so much money.
Speaker 3: I'll tell you.
Speaker 14: I'll tell you a band that I remember that had
Speaker 14: followers like Swift and Posty and it was the Monkeys
Speaker 14: and these guys said the girls jumping around and the
Speaker 14: TV show Anyway, Hold, I appreciate you calling Tammy.
Speaker 3: Tammy, I appreciate you calling. And that's what you know.
Speaker 3: I wanted to make sure we got what you wanted
Speaker 3: to say out and uh.
Speaker 5: And again, there are people all over the world that
Speaker 5: have all kinds of all kinds of you don't like
Speaker 5: when I call it obsessions, but all kinds of Uh.
Speaker 3: I don't know, what do you what do you call? I?
Speaker 3: I mean, I don't dedicated dedication what they.
Speaker 19: Want to spend their money on. And for me, I'm
Speaker 19: happy putting my money into postal line.
Speaker 3: For some people it's religion. And by the way, she
Speaker 3: has her her license plates are.
Speaker 19: Posted or the car Michael the tattoos, everything, and I
Speaker 19: am married and my husband is very very supportive of
Speaker 19: it because he has seen how it has changed my life.
Speaker 3: Is he into post as much as you are?
Speaker 19: He's not into it as much as I am. He
Speaker 19: does like some of the of his music, and he
Speaker 19: has gone to concerts with me, and yeah, I mean
Speaker 19: he's he just knows how happy I am and my
Speaker 19: happy wife, happy life.
Speaker 4: Right.
Speaker 3: Yeah? Now does post Does post Malone actually know you
Speaker 3: when you do see him? Does he remember you?
Speaker 1: Yes?
Speaker 3: He does know who I am now and and you're
Speaker 3: and you know his mother.
Speaker 19: And his dad. Yes, I have connections there.
Speaker 3: Do you communicate with them?
Speaker 1: Yes?
Speaker 3: I do?
Speaker 19: Okay, Yes, it is It is pretty unbelievable. Yeah, it's
Speaker 19: the love that that family shows me. I mean, you know,
Speaker 19: post Malone is so humble and sweet and kind, and
Speaker 19: it's no wonder why he is when you meet his parents,
Speaker 19: and it's just something that runs in that family. They
Speaker 19: are a very humble, sweet kind of people. And post
Speaker 19: Malone loves his fans so much. I've never seen anything
Speaker 19: like it. I mean you I look and look back
Speaker 19: at Elvis Presley and all of his fans or even
Speaker 19: monkeys post Malone he has. He really really cares about
Speaker 19: his fans, and that's one of the things I love
Speaker 19: about him and all the fans that I have met
Speaker 19: through him pretty unbelievable. And with his parents being that way,
Speaker 19: it's just his parents are unbelievable too.
Speaker 5: So Tammy, I appreciate it, as I said, And is
Speaker 5: this the kind of thing that like when it comes
Speaker 5: to music, is that all you listen to?
Speaker 22: No?
Speaker 19: No, gosh, man, I've always grown up with music. I
Speaker 19: mean I was like a bang geek and inquir and yeah,
Speaker 19: but I mean I listened to all kinds of me.
Speaker 19: It was kind of funny. At one time the room
Speaker 19: was half Garth Brooks and half Post Malone. But now
Speaker 19: Garth Brooks is kind of put away a little bit
Speaker 19: in the closet, but yet he's still there. But it's
Speaker 19: it's I do listen to a lot of Post Malone. Yes,
Speaker 19: that is my number one.
Speaker 14: How much would you say, in all honesty, counting up
Speaker 14: every dollar that's gone towards it, whether it's memorabilia, concert tickets,
Speaker 14: long distance calls, whatever it happens to be, how much
Speaker 14: money do you think you have invested in Post Malone?
Speaker 11: Uh? Priceless.
Speaker 19: Really, that is a number that is really hard for
Speaker 19: me to put out because, like I've even had artwork
Speaker 19: drawn from clay over in the Philippines.
Speaker 3: I mean, are we talking ten thousand or one hundred thousand?
Speaker 20: Oh gosh, no, no, no, no, no, no, no, no, no,
Speaker 20: no no no.
Speaker 19: I am a thrifty person though, too so, and I've
Speaker 19: made a lot of my own crafty stuff as well.
Speaker 19: But no, we'll go no more than ten thousand. But
Speaker 19: I really don't even want to put on it. I
Speaker 19: really don't, because for me, it's all priceless because if
Speaker 19: I'm happy, it matters to me.
Speaker 3: Hey does he have a fan club?
Speaker 19: Oh yeah, he's got fan clubs out there. And I
Speaker 19: have my own group page on Facebook. I don't know
Speaker 19: if I'm allowed to.
Speaker 20: Say the name of it on the group.
Speaker 3: Course of course you are.
Speaker 19: It's Post Malone dedicated fans, and you've got to be
Speaker 19: dedicated to be in that group. And if you are
Speaker 19: not dedicated, and show me that you are dedicated, because
Speaker 19: I just don't allow anybody, how would I do that.
Speaker 14: Let's say I wanted to join it today, how would
Speaker 14: I convince you I'm dedicated?
Speaker 19: So you have to go into it, and all it
Speaker 19: takes is for you to answer one simple question that's
Speaker 19: no right or wrong answer, and that is just tell
Speaker 19: me what is your favorite post Malone song. That's all
Speaker 19: you've got to tell me. And if you tell me that,
Speaker 19: and then of course I look at your profile page
Speaker 19: and I see that it looks like you've got some
Speaker 19: post Malone stuff on there, then I'm going to invite you.
Speaker 19: Then I'm going to accept your request to come in.
Speaker 19: You know, you know, a bigger problem out there on
Speaker 19: Facebook and social media and all that out there, and
Speaker 19: it is a huge problem, is all of the post
Speaker 19: Malone fakes out there and impersonators.
Speaker 9: I don't know what's going on.
Speaker 19: It's sick, really, it's horrible. So many people. I mean,
Speaker 19: I've even had people impersonate me saying that they're.
Speaker 3: Mean, we should get her in studio for a show.
Speaker 19: Hey, I go on and on and on all day
Speaker 19: about this, and I love sticking up for the other
Speaker 19: fans as well, but yeah, it's.
Speaker 1: The the.
Speaker 19: Fake things out there of people impersonate in post Malone
Speaker 19: is the biggest problem.
Speaker 9: It's awful.
Speaker 19: I almost can't even comment on his page anymore without
Speaker 19: being attacked by all the fakes that jump in and saying,
Speaker 19: oh that they're postal, and it's like, I know, this
Speaker 19: is not how he'd be reaching me. You don't reach
Speaker 19: out through the internet like that.
Speaker 3: I seem to remember acting roles. Didn't he have a role?
Speaker 3: I thought he was a really good actor when I
Speaker 3: saw him. He's been in a couple of commercials. I
Speaker 3: don't think he's no. I thought I saw him.
Speaker 5: I thought I saw him in a bit part or something,
Speaker 5: and I thought it he really What the heck was it?
Speaker 3: It was something?
Speaker 19: So he has played in a couple of movies. He
Speaker 19: just did the remaking of Roadhouse, the one that had
Speaker 19: pass exuasing it. He plays in that one. He played
Speaker 19: in the Teenage MUTANTNJA Turtles. He got sensive confidential wraths
Speaker 19: of man. But maybe where you've seen him know in
Speaker 19: some commercials with is with his raising cane restaurants. He
Speaker 19: has one in Utah and he has one down in Texas.
Speaker 3: Yeah, Brito's commercial too. Do you remember?
Speaker 5: Okay, we're gonna go on to solving problems. I have
Speaker 5: one one other trivia question. What's his favorite Italian restaurant?
Speaker 5: I know I saw him on the tonight show. Is
Speaker 5: that where you saw Mark? I literally just guessed style
Speaker 5: of garden now, No, I saw him because Jimmy Fallon
Speaker 5: brought him to the Olive Garden and because and that's
Speaker 5: where he interviewed.
Speaker 19: I've just seen a posting this morning that his mom
Speaker 19: actually made about how one of his favorite Italian restaurants
Speaker 19: is actually up in Saracuse, New York. I can't remember
Speaker 19: the name of it right now, but that's where he
Speaker 19: is born, was born with Saracuse, New York, and so
Speaker 19: his favorite Italian restaurant is really up there. I just
Speaker 19: don't know the name, but he has connected with Olive
Speaker 19: Garden as west.
Speaker 3: Well, thank you very much, we got we got to move.
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Speaker 5: than time for an insurance check up free no obligation.
Speaker 5: Comparison call Compass Insurance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three all three
Speaker 5: seven to seven to one help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: Man dot com to list your home with Remax Alliance
Speaker 5: three oh three nine two zero sixteen twenty two. Hi
Speaker 5: Tom Martino, your troubleshooter three all three seven one three
Speaker 5: talk seven one three eight two five five. You know, people,
Speaker 5: if you hear the conversation off the air when we're streaming,
Speaker 5: you Mark just loves ribbing me. He loves giving me
Speaker 5: crap and uh well you you literally said you could
Speaker 5: care less about autographs. And I'm not going to go
Speaker 5: into the whole conversation, but all comes back to that
Speaker 5: woman in post malone. But people watching on YouTube, if
Speaker 5: they look behind you, what do they see.
Speaker 3: The four? Okay, the Beatles and the four their they're checks.
Speaker 5: The first the checks for that was written was written
Speaker 5: for one of their albums by the record company.
Speaker 3: And you were obsessed with him as a kid. Would
Speaker 3: you agree that is your bad?
Speaker 5: Yeah, but obsessed yes, yeah, yeah, okay, fine, fine, And
Speaker 5: then I have yeah, I have I okay, okay, I
Speaker 5: have never mind anyway, three all three seven one three
Speaker 5: talk but I'm not talking about them all the time
Speaker 5: like you talk about the monkeys, you moron. Anyway, Really,
Speaker 5: let's let's keep going. We got some important stuff here,
Speaker 5: Mark heavy equipment. What's going on?
Speaker 3: Mark?
Speaker 7: Hey, Tom, Yes, sir, I have a skin steer and
Speaker 7: some attachments for it that I need to ship to
Speaker 7: Missouri from Denver. We found a company online. They seem
Speaker 7: really like a good company that Forbes Awards and Business
Speaker 7: Insider Awards.
Speaker 3: And wait, wait, wait, why do they seem good? What's
Speaker 3: the name of the company.
Speaker 7: Called Nationwide Transport?
Speaker 3: Okay, yeah, yeah, here's problem.
Speaker 7: It looks like it's out of Florida. And I remember
Speaker 7: you saying many many times, stay wait many one in Florida.
Speaker 7: Who transports?
Speaker 5: I'm going to ask another question, Okay, Nationwide Transport. The
Speaker 5: fact that they're out of Florida. Here's the way I
Speaker 5: want to put that so it sounds right. I want
Speaker 5: to put it in perspective of all the ripoffs in
Speaker 5: moving ninety eight percent of them are in Florida. That
Speaker 5: iverren across ninety eight percent of the crooked, disgusting, crooked
Speaker 5: gangster movie out all of them, honestly, But that doesn't mean,
Speaker 5: obviously everyone in Florida is a crook.
Speaker 3: You see what I'm saying. The logic doesn't. But there's
Speaker 3: a pretty good.
Speaker 5: Chance that I'm not saying they are. There's another thing
Speaker 5: that had that. And people get so pissed off when
Speaker 5: I say this.
Speaker 3: But it's a statistic.
Speaker 5: Okay, it's a statistic, and a certain percentage of them,
Speaker 5: about ninety eight percent of them were run and owned
Speaker 5: by Israeli nationals. Now, I am not saying that they're
Speaker 5: all dishonest in every business. I'm saying in that moving
Speaker 5: company business. When I look back at the ones we
Speaker 5: handled over the years, they were owned by Israelis now
Speaker 5: either new to the country or still living in Israel.
Speaker 3: I don't know why.
Speaker 5: I don't know why, and I swear to God it's
Speaker 5: not something I set out to do to give somebody
Speaker 5: a bad name.
Speaker 3: I'm not that person.
Speaker 5: It reminds me of a survey we did when they
Speaker 5: wouldn't let me air it on Channel four.
Speaker 3: We had to go. We went out.
Speaker 5: We were going to talk about people who do not
Speaker 5: use car seats for their kids or strapped them in
Speaker 5: with seat belts. And we went out for a week straight,
Speaker 5: my photographer and I, and we did some undercover filming
Speaker 5: in parking lots, all kinds of parking lots, all kinds
Speaker 5: of neighborhoods all over, okay, and the people who did
Speaker 5: not strap in their children or put them in car seats.
Speaker 5: This was back in probably, oh, I don't know, the
Speaker 5: early the mid nineties maybe, Okay.
Speaker 3: So here's what happened. They wouldn't let me run the story.
Speaker 3: Do you want to know why? They said, we understand
Speaker 3: what you did and we believe it, but we can't
Speaker 3: run it.
Speaker 5: That's because unfortunately it was skewed so heavily.
Speaker 3: And I'm not even going to tell you who, because
Speaker 3: I don't know if it's still that way, okay, against
Speaker 3: a certain ethnicity or race. And they said, we can
Speaker 3: absolutely not do this. They said, where are now?
Speaker 14: Why would you say the Israeli and pull them out?
Speaker 14: But then you won't say this one?
Speaker 3: I don't Okay. Here's why. Here's why. Because the Israeli thing.
Speaker 5: I've been tracking for forty five years, including this year
Speaker 5: and last year.
Speaker 3: That was done once over a week's period in the nineties.
Speaker 5: That's why, So God Almighty, that's why, Mark, because I
Speaker 5: haven't had enough sampling. I was just giving an example
Speaker 5: of what happened back then, and it was you know,
Speaker 5: and they even said, well, what about the rich soccer
Speaker 5: moms and what about whatever white people?
Speaker 3: And we did.
Speaker 5: We went out to all of those areas and we
Speaker 5: didn't find any people who did not strap in.
Speaker 3: Okay, I didn't make it up. It's what I found.
Speaker 3: It's what I found. And here's the deal. I can't set.
Speaker 5: Of course, that's you can't from that one sampling say
Speaker 5: that's the way it is forever, forever going forward. I
Speaker 5: don't know that I haven't done it lately. Maybe we
Speaker 5: should see what happens. I think almost everyone now straps
Speaker 5: in their kids. I would say almost everyone, because we've
Speaker 5: all gotten smarter well.
Speaker 14: And they've passed laws where if you don't you get
Speaker 14: a ticket, Mark, I listen. Have you looked up their
Speaker 14: ratings nationwide Transport?
Speaker 7: Yes, we have, and they have really good rating.
Speaker 5: Is it nationwide Transport and logistics or nationwide transport services.
Speaker 7: Probablywide Transport services LC.
Speaker 3: Got it.
Speaker 14: You know what I would do, Mark, I'd call up
Speaker 14: like Potestio's brothers and Parker or whatever location some of
Speaker 14: the people that sell and ship that stuff all over
Speaker 14: the country.
Speaker 3: They use different couriers. I'd ask them.
Speaker 5: I would also ask I would also ask Johnson Moving
Speaker 5: in Storage. Johnson Moving and Storage moved an aircraft for me.
Speaker 5: They brokeered it, and I trusted them because they took responsibility.
Speaker 3: I'm not saying they'll do this, by the way, but.
Speaker 5: You said they had great I think that would be
Speaker 5: pretty expensive Johnson's. It's not a bad idea because I
Speaker 5: don't all the equipment they have, but usually what he's
Speaker 5: I don't.
Speaker 3: Think they have the equipment.
Speaker 5: I don't think that that's what they do, but I
Speaker 5: think they know the business. They were able to arrange
Speaker 5: it for me Mark, and really, I mean it went flawles.
Speaker 5: I mean it actually the bids weren't that high. I
Speaker 5: don't know if Mark was doing me a favor or what,
Speaker 5: but the bids were not that high. I can't find
Speaker 5: any ratings for these guys, so I don't know where
Speaker 5: you're finding them.
Speaker 3: I'm finding no reviews on these people.
Speaker 7: Interesting. Well, I think all the reviews we found, of course,
Speaker 7: is on their website.
Speaker 5: Well just what, I'm not finding any of them. And
Speaker 5: you know, the last place you want to go for
Speaker 5: a rating tell them mark is their own website.
Speaker 3: No. No, And there's another place that's just as one.
Speaker 3: I think their own website's got better business the better
Speaker 3: business bureau. The last place you want.
Speaker 14: To just call up potestios, call up maybe a couple
Speaker 14: of Cabota dealers, bigger ones.
Speaker 3: And see who they use. They probably will give you
Speaker 3: a list of people they've used.
Speaker 5: Now, I want to ask if you magic things, does
Speaker 5: Nationwide Transport Services want money up front?
Speaker 7: I don't think. I don't know. We haven't gotten that
Speaker 7: far with them. We're just trying to, you know, take
Speaker 7: to our due dilg and stuff fun with daily issue,
Speaker 7: I say, And of course you got a bid. And
Speaker 7: the bid was much lower than than we thought the
Speaker 7: average should be from what we found on the internet.
Speaker 7: The average removing this equipment there, they was like half
Speaker 7: of what the average.
Speaker 3: You know what, I need to say something about that.
Speaker 14: What he just said literally drives me crazy, and I
Speaker 14: don't know where Google, Yeah, who or any of these
Speaker 14: people get it. If you look up right now average
Speaker 14: new furnace price installed in Colorado, it will show you.
Speaker 3: A price that no one has ever bought a furnace
Speaker 3: for in the last ten years. How much mark? I
Speaker 3: just do it. I don't know.
Speaker 5: I have done it so many times. I have no
Speaker 5: idea where they're getting this sampling from. Do you know
Speaker 5: what I'm really upset about this. I can't find anything
Speaker 5: on Nationwide Transports Services.
Speaker 3: LLC, nothing, nothing at all. So that tells me. That
Speaker 3: tells me something really bad.
Speaker 7: Here's the actual website.
Speaker 3: I don't care about their website. Okay, you see I don't.
Speaker 3: I don't you know.
Speaker 5: I don't go to Trump's website to find out how
Speaker 5: good or bad he is. I don't go to Kamala
Speaker 5: Harrison's website to see how good or bad she is.
Speaker 5: I mean, I want to know independent go to I
Speaker 5: want to know trust Pilot, and I'm going to look
Speaker 5: them up. Did you look them up on trust Pilot?
Speaker 5: I mean, I don't know Trust Pilot. By the way,
Speaker 5: I like, it's a good site. So if I go there,
Speaker 5: I'm going to put in Nationwide. I'm on their site
Speaker 5: right now, and.
Speaker 3: I see I've found them. I mean, yeah, but did
Speaker 3: you find any true reviews?
Speaker 14: Well, they've got three and a half with Yelp, and
Speaker 14: I haven't really read through.
Speaker 3: Them, but you know, it is what it is.
Speaker 5: It's three it's Nationwide Transport Services l LC.
Speaker 14: Yeah, right, and then just type in after that type
Speaker 14: in Florida and then they'll pop.
Speaker 5: I'm looking up. I'm looking up with Yelp and it
Speaker 5: says and I'm telling you there's there's none. There's none
Speaker 5: with trust Pilot zero. So that is amazing to me,
Speaker 5: meaning that's a problem.
Speaker 3: It's not a good thing. And Mark, you found him
Speaker 3: in yelp.
Speaker 14: The actual name, yeah, Nationwide Transport Services yep.
Speaker 3: Okay, vehicles and is it LLC. Well it doesn't say
Speaker 3: that on the Yelp one, but well, because that means
Speaker 3: a lot of it's out of Florida, okay.
Speaker 5: And what city in Fort Lauda, Fort Lauderdale And you
Speaker 5: put in Fort Lauterdale when you did the search.
Speaker 3: No, I just put it in Florida. Okay.
Speaker 14: I'm going to see, okay, where they're out of Cypress
Speaker 14: Creek Road, Fort Lauderdale.
Speaker 5: I found not one Nationwide, the one that I found out. Okay,
Speaker 5: I did find the LLS hold on LSS. I found
Speaker 5: out and and there are some things on here yelps,
Speaker 5: so we might want, but they they come from their website.
Speaker 3: Okay, we got more coming up. I'm Tom Martino.
Speaker 5: Go with a sure thing, Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one.
Speaker 3: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 3: Hi Tom Martino, your troubleshooter three O three seven on
Speaker 3: three talks seven one three eight two five five Mark.
Speaker 5: So I'm telling you Nationwide has a two and a
Speaker 5: half star rating.
Speaker 3: That is not good, sir.
Speaker 7: We found the website called Transport Reviews dot com and
Speaker 7: that's where we that's where my brother in law got these.
Speaker 5: Uh yeah, but how do we know who transport Transport
Speaker 5: Reviews dot com.
Speaker 3: Listen.
Speaker 5: I can't tell you how many sites call themselves review
Speaker 5: sites that are.
Speaker 3: Owned by the people. I mean, it's a sham. I'm
Speaker 3: not telling you that they're not. But we don't know
Speaker 3: of transport Reviews if it's legit, right.
Speaker 7: Yeah, I think we're gonna come with Mark's advice and yes,
Speaker 7: some local dealers, and yes that's a great idea.
Speaker 5: And do yourself a favor and call Johnson Moving in
Speaker 5: Storage and ask them an opinion as well.
Speaker 7: All right, sounds good, Thank you very much.
Speaker 5: I would three oh three seven one three talk seven
Speaker 5: one three eight two five.
Speaker 3: Bill? What's going on?
Speaker 5: Bill?
Speaker 23: Hello?
Speaker 3: How are you good? Bill? What's going on?
Speaker 21: Man?
Speaker 22: Bill?
Speaker 13: I had.
Speaker 22: Asked for something called Denko Appliants prepared to come out
Speaker 22: on the seventh to repair my washing machine. They came out,
Speaker 22: they could not fix the washer and they had to
Speaker 22: order a part. They ordered the part, and I asked
Speaker 22: for me to give them a two hundred dollar check,
Speaker 22: which they cast very quickly.
Speaker 3: That's unfortunate, And they came back.
Speaker 22: The following Saturday. They tried to put that back in
Speaker 22: and make the washer work, which they said it would
Speaker 22: happen and it would not work. And so anyway, the
Speaker 22: tech left and no resolution fixed.
Speaker 3: And so is the new part with you?
Speaker 22: No, they took the old part back.
Speaker 3: You mean the new part back?
Speaker 22: Yeah, I mean I mean, excuse me, the you know,
Speaker 22: the new part. They took it back and put the
Speaker 22: old part back in there, which made sense that way,
Speaker 22: but it will, uh you know, it doesn't work properly.
Speaker 3: So right, so you want to know where's your two
Speaker 3: hundred bucks?
Speaker 22: Well, this is true. They are the two hundred bucks
Speaker 22: that's been cashed.
Speaker 5: They have it.
Speaker 3: I well, just ask for a refund. They didn't do
Speaker 3: the job. Ask for a refund.
Speaker 1: Do the job.
Speaker 21: They will not.
Speaker 22: No, I can't talk to anybody. I get somebody that's
Speaker 22: like a buffer in between.
Speaker 3: Well, how did you talk to him before? How'd you
Speaker 3: talk to him before?
Speaker 18: You know?
Speaker 22: So I've talked to him seven times now, all right,
Speaker 22: just somebody and they will They keep saying, somebody will
Speaker 22: call me back.
Speaker 3: How did you find Denko applying repair?
Speaker 21: Yes?
Speaker 3: Bill, how did you find them?
Speaker 22: I found them online just searching and it says local,
Speaker 22: honest and reliable.
Speaker 5: Well then that's it. Then call the internet. Tell them
Speaker 5: they lied to you.
Speaker 3: Yeah, so yeah said you know what I'm saying. Hey, listen, man,
Speaker 3: listen there.
Speaker 5: We do have an appliance repair shop that I swear
Speaker 5: to God I built his business. He stopped at my
Speaker 5: house once. He's got the best business and he's who
Speaker 5: you call right now. And then as far as your
Speaker 5: two hundred bucks, let me have a deputy scrapp or
Speaker 5: try it and we're gonna.
Speaker 3: Get that information from Kelly.
Speaker 5: So, Kelly, hold on, get that, get the lowdown infos
Speaker 5: so we can have them call over there.
Speaker 3: Tom.
Speaker 17: I'll bet they're gonna say that it was a service
Speaker 17: charge and they made two house calls.
Speaker 3: Well, we'll see.
Speaker 5: He said it was for a part, but I don't know, Bill,
Speaker 5: was it for the art you were paying or were
Speaker 5: you paying for the service calls?
Speaker 3: Okay, she's talking to him. Okay, hold on and we
Speaker 3: will uh, we'll get a we'll make a call on that.
Speaker 3: I'll sign that.
Speaker 5: Three oh three seven one three eight two five five
Speaker 5: Denver Regen dot com stem Cell Therapy, Get out of Pain.
Speaker 5: These guys are great, proven I get great reviews on them,
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Speaker 5: dot com. Go with a sure thing Denver's best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three oh
Speaker 5: three seven seven to one.
Speaker 3: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two.
Speaker 3: Hines im March, you know.
Speaker 5: You're troubleshooter three all three seven one three talks seven
Speaker 5: one three eight two five five. All right, let me
Speaker 5: go to the phones here and Debbie, what is going
Speaker 5: on with the State's Debbie?
Speaker 11: I have a question about an estate. My son in
Speaker 11: law's mother asked away.
Speaker 20: She has no will, Her only asset is her car,
Speaker 20: and she.
Speaker 21: Has some medical bills.
Speaker 20: We can't sell the car to pay the medical bills
Speaker 20: until the bills are paid.
Speaker 3: Now, she passed away and the only hold on the
Speaker 3: only asset she has is what her car and how
Speaker 3: much is the car worth?
Speaker 20: Probably about fifteen to eighteen thousand.
Speaker 3: And what does she owe on it?
Speaker 11: Nothing?
Speaker 3: She paid out right for it. And what are the
Speaker 3: and how much are the I don't understand the actual dilemma.
Speaker 3: Well I want it.
Speaker 5: That's why I'm asking how much are the medical bills?
Speaker 5: If there's money left over? I can see how much
Speaker 5: are the medical bills?
Speaker 20: Approximately five thousand, okay.
Speaker 5: So there's going to be money left over. That's the
Speaker 5: little lima. Mark was going to say, just walk away,
Speaker 5: you don't have to do anything.
Speaker 3: Well do they even know the do they even know
Speaker 3: about the car?
Speaker 1: Well?
Speaker 11: I don't.
Speaker 9: I don't know if they do or not.
Speaker 14: I guess all I'm saying thim is I don't understand
Speaker 14: why she just wouldn't use a small estate AFFI David
Speaker 14: to transfer the title to sell the car.
Speaker 5: That's okay, because she can, and if she does, knowing
Speaker 5: there's a bill, they're going to be personally responsible for it.
Speaker 5: Whoever opens up the small whoever does the small estate,
Speaker 5: they will be liable for it. Whenever you distribute assets
Speaker 5: or keep them out of the estate knowing there's a bill,
Speaker 5: unless it was something that passed through in a trust
Speaker 5: or something like that, so I need to know a
Speaker 5: few things though this bill. Was this right before death
Speaker 5: or was it a bill she had incurred before.
Speaker 20: Both she moved here from Florida.
Speaker 11: I had some outstanding medical bills in Florida collection. I
Speaker 11: don't know if they are or not.
Speaker 20: We've been getting her mail and I don't think there
Speaker 20: have been any collections in there.
Speaker 3: Do you understand that? By law? And we should get
Speaker 3: We really should get.
Speaker 5: Dan McKenzie on real quick, because I think by law,
Speaker 5: if you opened up.
Speaker 3: In a state, it seems like a lot of work
Speaker 3: for this. If you open up in a state, you
Speaker 3: have to put out a notice to creditor, a notice,
Speaker 3: and creditors have to contact you.
Speaker 5: But I don't know what happens. I don't know if
Speaker 5: Brad O'Brien knows, he might, I don't know what happens
Speaker 5: if you know there are bills, because most likely if
Speaker 5: you put the word out, they're not going to make
Speaker 5: a claim, most likely, but if they ever do, you
Speaker 5: could be held responsible.
Speaker 3: We need to get Dan McKenzie on this. I want to.
Speaker 5: I want to ask him if he's around, let's get
Speaker 5: him on the air. I'm Tom Martinez three O three
Speaker 5: seven one three talk seven one three eight two five five.
Speaker 3: We have more coming up on the Troubleshooter Show.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're contenth
Speaker 5: time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance. Paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two.
Speaker 3: Ripped off.
Speaker 2: News indeed advis so you don't have.
Speaker 1: Come running just as fast as we can.
Speaker 2: Shooter's gonna help come.
Speaker 4: Man Dix is the Troubleshooter Show. No Tom Martino, Hi.
Speaker 5: Tom Martino here, Welcome to the show. Three oh three
Speaker 5: Martino is the number three all three six two seven
Speaker 5: eight four six six. You can call it anytime, day
Speaker 5: or night twenty four to seven. We'll take your number
Speaker 5: down and call you back when we're on the air.
Speaker 5: Or of course, you can call three oh three seven
Speaker 5: one three talk seven one three, eight two five five.
Speaker 5: So welcome to the show. Let's find out what's on
Speaker 5: your mind today. We got a lot happening and a
Speaker 5: lot of calls, and we have Dan McKenzie with us.
Speaker 5: I want to get Dan McKenzie on. He's an expert
Speaker 5: in estate planning COO Plans dot Co.
Speaker 3: I'll give out his number right after this.
Speaker 5: Debbie had a question and it's a quite interesting one.
Speaker 5: I'd like to sum it up, Dan. Debbie said her
Speaker 5: son in law's mom. So a woman passes away with
Speaker 5: medical bills. They know she has medical bills. She has
Speaker 5: a car worth about twelve grand. They think the medical
Speaker 5: bills might be a few grand. There's going to be
Speaker 5: money left over.
Speaker 1: Now.
Speaker 5: They don't know what to do because she says they
Speaker 5: can't sell the car to pay the bills until they
Speaker 5: pay the bills to get the car.
Speaker 3: But I don't know anything about that.
Speaker 5: I don't know why they can't do a small estate
Speaker 5: affidavit and then sell the car and pay the bills.
Speaker 5: How would you handle this if all she had now, Debbie,
Speaker 5: I'm assuming all she has.
Speaker 3: Is one car? Was that it just one car, no
Speaker 3: other assets?
Speaker 11: That's correct?
Speaker 20: No bank accounts, no money in the bank account.
Speaker 3: So what do you think, Dan McKenzie, Yeah, I mean, I.
Speaker 24: Think, yeah, you're correct if she had less than eighty
Speaker 24: two thousand bucks and real estate. The DMV has its
Speaker 24: own version of the small state affidavit. You should be
Speaker 24: somebody who, I mean probably the air I think you
Speaker 24: said it was an in law or something like that.
Speaker 24: It would need to be the person who really has
Speaker 24: authority to deal with the estate would go in to
Speaker 24: the DMV and ask for that small state affidavit and
Speaker 24: shign it there and then yeah, they would get titled
Speaker 24: to the car and you could sell it. Then I
Speaker 24: guess you could see if those predators say, you know
Speaker 24: that hostital, the hostital has sent a bill.
Speaker 3: It sounds like.
Speaker 24: You know, up to up to the people who would
Speaker 24: receive these funds, what they want to do about that.
Speaker 24: It seems like paying it would be probably the thing
Speaker 24: to do.
Speaker 5: But why why were you under the impression, Debbie that
Speaker 5: you could not.
Speaker 3: Do it like that?
Speaker 5: You couldn't just do a smaller state Affidavid, get the
Speaker 5: car in somebody's name and sell it.
Speaker 11: Well, the house the car is registered in Florida, where
Speaker 11: she's living. She moved here a month before she died.
Speaker 11: The car has not then titled in Colorado, and well, that's.
Speaker 3: That complicated things. So what would she do then, Dan, Well,
Speaker 3: I'd have.
Speaker 24: To check if Florida has a small state affidavid. I
Speaker 24: think most are all states do, so there's some threshold.
Speaker 24: The threshold varies quite a bit, but yeah, Florida probably
Speaker 24: has a similar process for doing a smallest state affidavid
Speaker 24: and getting the car retitled there. But you're correct, you'd
Speaker 24: have to do it in Florida.
Speaker 3: Well, let's say they do that. I'm still lost on something.
Speaker 3: How would this hospital have any idea that this woman
Speaker 3: had a car?
Speaker 5: I mean, they might not, but they don't Mark. That's
Speaker 5: not what they're saying that they ever find out though
Speaker 5: they could be liable.
Speaker 3: Okay, that's what they're afraid of start up probating.
Speaker 11: We're yeah, we're not trying to not pay the bills,
Speaker 11: but we'd like the money from her car to pay
Speaker 11: the bills.
Speaker 3: Well, who told you you couldn't sell the car and
Speaker 3: pay the bill? Who told you that?
Speaker 11: When my son in law contacted the DMV in Florida
Speaker 11: to try and get the title transferred to him. They
Speaker 11: said they couldn't do it because there might be outstanding
Speaker 11: bills on her estate. Now, I don't know if there
Speaker 11: were any collections that showed up on her on her
Speaker 11: estate there or not, or her account.
Speaker 24: I mean, it depends on what you're affirming by signing
Speaker 24: an affidavit. There again, that can the content of that
Speaker 24: could vary from state to state. But you might, you know,
Speaker 24: there there might be some obligation to go find creditors
Speaker 24: produce some sort of notification. It's usually not. I mean,
Speaker 24: the whole point is the small state affidavit is just
Speaker 24: not enough to justify all that.
Speaker 17: Hey, Brad if I mean Dan, If if they put
Speaker 17: up the five thousand dollars, pay off the hospital and
Speaker 17: then sell the car, it's six of one, half a
Speaker 17: dozen of another, they still wind up plus seven thousand,
Speaker 17: right of course they do.
Speaker 6: Yeah, so they go away to.
Speaker 5: Do that, well, because they don't know what to do
Speaker 5: with the car in Florida and maybe they don't have
Speaker 5: the money to pay.
Speaker 6: No, I'm just saying it was an option if they
Speaker 6: had the money.
Speaker 5: Well, yeah, but they still have to deal with the
Speaker 5: Florida thing. That's the part that complicates things. That she
Speaker 5: didn't tell us before. So we have to figure out
Speaker 5: how how do you deal with the Florida thing?
Speaker 3: What would you do?
Speaker 20: You?
Speaker 5: Can you do it online if they have a smaller
Speaker 5: state Affif David in Florida and send them the Colorado
Speaker 5: death certificate, I.
Speaker 24: Would that would be my first attempt, and I would.
Speaker 24: I mean, you'd probably get this figured out with Google,
Speaker 24: but you might need to contact a state plane lawyer
Speaker 24: in Florida. Geeze, that should be a pretty easy thing
Speaker 24: that Google actually does small Does Florida have a small
Speaker 24: state AffA to David?
Speaker 3: Yeah? And yeah, what is the threshold I'm going to
Speaker 3: do that? Does Florida have? Okay?
Speaker 17: And so.
Speaker 3: Other than that, did you have any other questions? While
Speaker 3: we have our attorney on.
Speaker 11: Well, all these bills that we got in the mail,
Speaker 11: I know what that is and we can pay those,
Speaker 11: But how do I know they've all been cleared?
Speaker 3: Okay? See, now how do you know if there aren't
Speaker 3: any more? See that's where.
Speaker 5: That's where I was going to ask Dan, Dan, you
Speaker 5: you can't do that with a small estate affidavit. When
Speaker 5: you have to put out notice that someone died and
Speaker 5: wait for creditors, you have to do that through regular probate,
Speaker 5: Is that right?
Speaker 13: Yeah?
Speaker 24: And you can open up probat I mean the eighty
Speaker 24: two thousand you're required to open a pro You're not
Speaker 24: going to select assets without the letters from the course,
Speaker 24: but you can open a probate even if it's less
Speaker 24: than that. And sometimes we see people who are nervous
Speaker 24: about bills open up probate just so you can get
Speaker 24: that credit a notification done and get that resolved, because
Speaker 24: otherwise they can be kind of hanging over your head
Speaker 24: and you might wonder, but you know, if it's just
Speaker 24: the normal stuff like lack utilities and things like that,
Speaker 24: I mean, most people just kind of feel like, you
Speaker 24: know what I mean, are these people going to come
Speaker 24: after me for an eighty five dollars bill? Like they'd
Speaker 24: have to go through a probate process and they don't
Speaker 24: even know if anything's in the estate.
Speaker 3: But Dan, if they most credit cards, would they ever
Speaker 3: do that? Most?
Speaker 14: I guess I don't know how to say this with
Speaker 14: any tact, but I mean, is it even worth paying
Speaker 14: anything under this circumstance?
Speaker 3: I mean, wouldn't most people and just sell it and
Speaker 3: wait for them to come after And then if they
Speaker 3: do come after you? Then you pay it?
Speaker 14: But how would they ever know the car was there
Speaker 14: and the car was sold? I'm not talking about ethical
Speaker 14: decisions right now. I'm just talking practical, just talking about it.
Speaker 14: Probably could have she could owe kmart layaway money for
Speaker 14: all I know. I mean, how would anybody know any
Speaker 14: you know the words? Can they get in trouble? What
Speaker 14: if they just sell the damn car and just wait
Speaker 14: for people to come after them.
Speaker 3: Couldn't they just do that?
Speaker 6: Yeah?
Speaker 12: They could?
Speaker 24: But yeah, I like I said, how nervous are you
Speaker 24: like if they if the hospital shows up and actually
Speaker 24: asserts this, asserts this claim, which seems I mean for
Speaker 24: three thousand bucks, I'm skeptical of the hospital is going
Speaker 24: to want it to very much.
Speaker 3: But let's say they did. Let's go down that road.
Speaker 3: But let's say they did, then they just pay it
Speaker 3: right right? Thank you?
Speaker 5: Yeah, it's you know, Mark is talking practicality, not necessarily
Speaker 5: if it's ethical or not, or if it's technically I
Speaker 5: shouldn't see.
Speaker 14: Oh yeah, because hospitals and medical bills, insurance companies are
Speaker 14: real ethical, you know what I mean?
Speaker 5: I think I think what Mark is talking about is
Speaker 5: I think ethical is a bad word. I think, is
Speaker 5: it practical? In other words, just pay it? And I
Speaker 5: think I would too, just pay it. I actually just
Speaker 5: not pay it. Just sell the car, take the money,
Speaker 5: put the money away for a while, who knows, just
Speaker 5: wait to see who shows up.
Speaker 3: And just out of curiosity, what would be the statute
Speaker 3: of limitations on that? In Colorado, it's a year.
Speaker 9: You have a year from date of death.
Speaker 3: There you go. So you put the money in a
Speaker 3: bank account for a year.
Speaker 6: But it's still one smart lady, I'd like to die
Speaker 6: with ten dollars in the bank.
Speaker 5: But by the way, by the way, Florida does not
Speaker 5: have a small estate Affidavid.
Speaker 3: Here's what they do have.
Speaker 5: There's a summary administration if the total total value is
Speaker 5: seventy five thousand dollars or less.
Speaker 3: I mean, it sounds like the same thing. It's called.
Speaker 5: Now there's two kinds. Be careful. There's there's two kinds.
Speaker 5: There's a disposal of personal property without administration. That's if
Speaker 5: the estate is less than the bills owed, then you're
Speaker 5: allowed to dispose of the property and keep it that
Speaker 5: You don't even go to probate, you just let it go.
Speaker 3: That's what they let you do in Florida, if.
Speaker 5: The bills amount to more, if the bills amount to
Speaker 5: less than old, or just me, if the bills amount to.
Speaker 3: Less than is old.
Speaker 5: No, if the assets are less than old, you get
Speaker 5: to keep the assets. They don't even parse it out.
Speaker 5: But if your assets are more than you owe, there's
Speaker 5: a summary administration. What that does is that allows you
Speaker 5: to go through what we would call a small estate,
Speaker 5: that allows you to sell the stuff and.
Speaker 3: Pay off the bills. It'sout opening up probate.
Speaker 5: Yes, look for in Florida a summary administration. I think,
Speaker 5: no matter what, you can do a summary administration. Get
Speaker 5: the car and sell it. Whether you pay off the
Speaker 5: bills is up to you. Nobody's going to quiz you
Speaker 5: on it. It's called summary administration and to do it.
Speaker 3: In Florida.
Speaker 5: It says it provides two ways, and this is the
Speaker 5: way you want, so you have to go and it
Speaker 5: gives you steps. If you look it up, I'm going
Speaker 5: to tell you where you look it up, smart asset
Speaker 5: dot com.
Speaker 3: Okay, look it up. But how much do you think?
Speaker 5: I even hate asking this? What an attorney in Florida
Speaker 5: charge for this? Do you think, Dan, do you have
Speaker 5: any idea if there's.
Speaker 3: Just one car.
Speaker 24: Yeah, I mean the product I tell people here is
Speaker 24: like when we have to when we do open up
Speaker 24: probate and know we're talking about the summary administration thing,
Speaker 24: It's like, you know, we got to go through the
Speaker 24: process still, whether it's one car or you know, shuttle houses.
Speaker 24: But so there is a minimum amount and it might
Speaker 24: be a couple of thousand bucks.
Speaker 20: That might not I mean, I don't know, it might be.
Speaker 24: It might be more than you think, just because they
Speaker 24: still got to do stuff and they still got liability
Speaker 24: for messing it up.
Speaker 3: So yeah, but ask I don't know, Just.
Speaker 5: Just google what I told you and call us back Debbie,
Speaker 5: and we'll see, you know, if we can take you
Speaker 5: one step at a time. Three all three seven, one, three, eight,
Speaker 5: two five five. To get a hold of Dan McKenzie,
Speaker 5: it's eight three three co plans Go with a sure
Speaker 5: thing Denver's Best roofer Excel roofing dot com. You don't
Speaker 5: pay a cent until you're content. Time for an insurance
Speaker 5: check up free, no obligation. In comparison, call Compass insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three all three seven seven to one.
Speaker 3: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot Com to list your
Speaker 5: home with Remax Alliance three nine two zero sixteen twenty two.
Speaker 5: Hi Tom Martino here, Deputy Bow's got some follow ups.
Speaker 3: Go ahead, Bo, what's happening in?
Speaker 18: Hi?
Speaker 4: Tom?
Speaker 13: I talked to this is regarding Ashley that called in.
Speaker 13: She's called in a couple of times. She has her
Speaker 13: car over Stevenson Toyota. Yeah, and they wanted a thousand
Speaker 13: dollars up front before they would start work on it.
Speaker 13: We went back and forth on.
Speaker 5: Oh, yeah, that's right and all she said, And it
Speaker 5: was because they didn't trust her, And you said, well,
Speaker 5: I know the guys over there.
Speaker 3: I'm going to go get the lowdown.
Speaker 13: Yeah, Tom, And you were right. I have a friend
Speaker 13: from church that worked over there for twenty years. I
Speaker 13: called and asked for them, and he quit a few
Speaker 13: months ago. So then I left a message for the
Speaker 13: service manager over there twice. I didn't get a call back.
Speaker 13: So then I called the service writer and they wouldn't
Speaker 13: give me any information as to why they wanted to
Speaker 13: charge this lady a thousand dollars.
Speaker 5: Well, you know, they sent us an email after we
Speaker 5: assigned it or I don't know if we technically assigned
Speaker 5: it to you, but you knew them and you wanted
Speaker 5: to stop buying and talk to him. In their email,
Speaker 5: they basically said, the woman went over there and left
Speaker 5: her car for four and a half months and they
Speaker 5: couldn't get a call back. Meanwhile, she was trying to
Speaker 5: buy a new car from them, but they didn't know that.
Speaker 5: In the service department, they said, look, once she said okay,
Speaker 5: go ahead and repair it.
Speaker 3: They didn't trust her. That was the bottom line of
Speaker 3: the email.
Speaker 5: Mark said, you know, they should have They should have
Speaker 5: known she was trying to buy a new car. And
Speaker 5: you know how there they try to charge her point
Speaker 5: and you said, I wouldn't do that.
Speaker 3: Go elsewhere.
Speaker 14: Yeah, I said, go over to Sheridan. They'll save you money.
Speaker 14: Just get a toted out of there. The dealership agreed
Speaker 14: she didn't know anything for story, they closed the open ticket.
Speaker 3: Yeah, all she's got to do is get her car
Speaker 3: out of there. Yeah. So anyway, what do you what
Speaker 3: do you think, bo? Yeah, what's the update, bro? Yeah?
Speaker 3: Well he found he found.
Speaker 13: Yeah, Mark, Mark major was right from the get go.
Speaker 13: It seems like when I called over there, it's a
Speaker 13: different culture over there, since they were, by.
Speaker 5: Now right from the get go, meaning that right from
Speaker 5: the get go, meaning that she should get it out
Speaker 5: of there.
Speaker 13: Yes, Mark was right. So I Ashley told me that
Speaker 13: she really liked them, but she wants to deal with
Speaker 13: a family run company. And I said, if you want
Speaker 13: to deal with a family run company, take Major's advice,
Speaker 13: go over shared an auto tech. She called over there
Speaker 13: and guy's a over there, arranged for a toe and
Speaker 13: she's rich.
Speaker 3: That's excellent. That is excellent. Hey, they arrange, they arrange
Speaker 3: for the toe.
Speaker 6: Yeah, I know, you relatively knew they reckon you. Never
Speaker 6: ever say Mark is right when we're on the air,
Speaker 6: remember that.
Speaker 13: No, but I gotta give when it was due. Those
Speaker 13: guys were, they were right. I was wrong yesterday because
Speaker 13: I just thought she should leave it at Stevenson. But
Speaker 13: it's a different culture.
Speaker 5: No, no, no, I never thought she should leave it.
Speaker 5: What I thought was they didn't trust her. And then
Speaker 5: Mark suggested, Sheridan, how are you going? You can't go wrong,
Speaker 5: suggesting Sheridan, She's the only problem we had was the
Speaker 5: toe and I didn't realize Sheridan was going to arrange
Speaker 5: the toe.
Speaker 3: That's wonderful, that's all great.
Speaker 13: Yep, they are picking up my daughter's card this morning,
Speaker 13: and Ashley's car is already over there and they're working
Speaker 13: on it.
Speaker 14: I wonder how much less it's going to be. We
Speaker 14: should actually do a follow up with Kevin if he
Speaker 14: knows tomorrow.
Speaker 13: Yeah, I believe Stevens. I don't know what the job is,
Speaker 13: but it was Stevenson wanted like twenty two hundred dollars
Speaker 13: for the repair of whatever it was, whatever it is.
Speaker 3: Yeah, and I'm sure I do.
Speaker 19: Actually, I was just going to be.
Speaker 13: A lot less expensive. And then she's dealing with the
Speaker 13: owner of the company. That's you know, that's what Ashley
Speaker 13: wants to deal with, the family run company and Stevenson,
Speaker 13: Toyota and Chevrolet doesn't seem to have that culture anymore.
Speaker 3: No, Stevenson isn't Stevenson.
Speaker 14: Don't you think it's misleading when companies I listen, are
Speaker 14: you're reading my mind?
Speaker 3: I was just gonna say that, go ahead, go on
Speaker 3: that thought line of thought.
Speaker 14: It's so misleading when a group comes in and buys something.
Speaker 14: It doesn't matter if it's an HVACU company or a
Speaker 14: car company.
Speaker 3: I'll tell you one that I think it doesn't matter
Speaker 3: with a car company. I mean, if you if you
Speaker 3: think about it, no, no example, No, that's what I'm saying.
Speaker 14: I think it's unfair, not illegal, and I don't know
Speaker 14: how you would like get around it. But I think
Speaker 14: it's very unfair when they use a family name, or
Speaker 14: maybe not even a family name, but a name that
Speaker 14: is associated with good things and another company buys it
Speaker 14: and doesn't live up.
Speaker 5: What if, for example, what if someone bought Excel roofing.
Speaker 3: Think about this.
Speaker 5: Yeah, okay, they don't take a cent until you're content.
Speaker 3: They said, again, they start taking the name. Wouldn't J
Speaker 3: be disappointed? I mean, my god, think about it. When
Speaker 3: Stevenson should be the same way.
Speaker 5: But when they get their money and they go to
Speaker 5: the beach, maybe Stevenson thought, you know what I did
Speaker 5: my thing.
Speaker 3: They don't really have a responsibility.
Speaker 5: I mean, it's not like they tell people, you know,
Speaker 5: take my name and screw it, but they just sell
Speaker 5: part of the value I think is the name they bought.
Speaker 3: Yeah, and it happens all the time.
Speaker 14: The one that really that I noticed and I haven't
Speaker 14: been back there except once was del Frisco's. I think
Speaker 14: it was Landry's that came in and bottom and honestly
Speaker 14: the place went to hell. I mean, people might argue
Speaker 14: with me, but compared to how it was for five
Speaker 14: years ago, it's nowhere near the same class.
Speaker 5: You know, that's a good point that the people who
Speaker 5: buy don't necessarily have the same culture. That that goes
Speaker 5: without saying, and and there is nothing you can do
Speaker 5: about it.
Speaker 17: Well, Tom, isn't that the one benefit of social media
Speaker 17: is that the word gets out with the help reviews
Speaker 17: and everything else.
Speaker 3: Yeah, thinks that that helps. That helps a lot.
Speaker 5: Hey, I'll give you another example where they don't even
Speaker 5: buy Mark. They don't even sell what. Okay, let's talk
Speaker 5: about shamp Yeah, Lisa her dad first at least, then
Speaker 5: Lisa and then who her son?
Speaker 14: Her son, and you know, arguably he has not done
Speaker 14: a great job, at least at least according to all
Speaker 14: the calls we've got, right, right, we never got any
Speaker 14: calls when she ran the joint, Right, So the point is,
Speaker 14: but what, here's one the opposite. Here's what, Well, it's
Speaker 14: not the opposite, here's one that didn't change K and
Speaker 14: H has changed hands at least three times, and it's
Speaker 14: been around sixty five years and we still never get complaints,
Speaker 14: no matter who the actual owner was.
Speaker 5: Actually, they changed twice, right, they went from the original
Speaker 5: to Ted to Ted to Lee Diamond.
Speaker 3: You're right, and they're wonderful and they're wonderful. What's that?
Speaker 3: That's three three owners? Yeah?
Speaker 5: Wait, yeah, three owners, but they changed two times, right, yeah,
Speaker 5: but here's the deal mark they how how is that? They?
Speaker 3: You're right?
Speaker 5: They kept the culture and and oh and then there
Speaker 5: are the ones that actually improve. I'm gonna I'm just
Speaker 5: gonna have them. I'm gonna say this, go ahead, Okay,
Speaker 5: the pain Leo Pain in the old days, Leo Pain dealerships.
Speaker 5: I used to jokingly refer to them as Leo Pain
Speaker 5: in the ass. Okay, Leo Paine was a big name
Speaker 5: in the car industry. Then they took over. The kids
Speaker 5: took over the son I believe it was and and
Speaker 5: and it's not Leo, it's Lee Leon Olga took over
Speaker 5: and now his son's and they called it plan at
Speaker 5: this and Plan at that, plan a Honda plan. And
Speaker 5: they're wonderful people. They're wonderful. We don't get we don't
Speaker 5: get any hells on end.
Speaker 3: We never get complains about those people and and the
Speaker 3: reason they they actually improved it. So you see, it
Speaker 3: goes both ways. Change of ownership can make things better.
Speaker 3: Change of ownership can make things work.
Speaker 14: The other thing that's odd though, if you think about it,
Speaker 14: when you go in and buy a company and you're
Speaker 14: keeping that name, and you're keeping that name because it
Speaker 14: is built in the community.
Speaker 3: I don't care if it's a restaurant or anything.
Speaker 14: Whatever you're you are putting value to that name, whether
Speaker 14: it's the employees or the products they do or whatever
Speaker 14: when you buy it. It's kind of it's strange to
Speaker 14: think that you would put the benefit of that name
Speaker 14: up front and then change the culture and change the clientele.
Speaker 3: It's it's kind of bizarre to me.
Speaker 5: Why why buy something because in pressed, hey, that it's
Speaker 5: been around and then mess it up?
Speaker 3: Who else went to hell? Who else Champion? Oh my god,
Speaker 3: nothing's worse than that one. Oh my god, whatever company
Speaker 3: took them over.
Speaker 14: So there's a big thing going on right now and
Speaker 14: it doesn't matter. I'll give you a good example is
Speaker 14: a garage door companies. Yeah, that's a huge one. These
Speaker 14: private equity firms will come in and buy like ten
Speaker 14: or fifteen Mondpo garage door openers like Don's garage, in
Speaker 14: my opinion, used to be great. Now I think they're
Speaker 14: just they suck. But anyhow, Yeah, Dan Mark, I knew Don,
Speaker 14: I know, I knew Don. What a great guy he'd
Speaker 14: made good. You know, he sold his business to a
Speaker 14: big private equity that also bought other ones around the
Speaker 14: Denver metro area. And now it's this big conglomerate that
Speaker 14: you know. Basically, in my opinion, the customer service has
Speaker 14: gone to hell.
Speaker 5: All right, we got more coming up on the Troubleshooter Show.
Speaker 5: I'm Tom Martine. We talk about it all on the show,
Speaker 5: So stick around for more. Go with a sure thing
Speaker 5: Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content than.
Speaker 5: Time for an insurance check up free no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the Real Estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 5: your troubleshooter three oh three seven one three talk three
Speaker 5: on three seven one three eight two five five.
Speaker 3: So U we have Mark. You were asking some really
Speaker 3: interesting questions I'd like you to ask on the air now.
Speaker 3: To Brad, there were some that were pretty interesting.
Speaker 14: Well, it's kind of funny because our experts, I don't
Speaker 14: care if it's a plumber and an attorney. We generate
Speaker 14: a lot of calls for them, and a lot of
Speaker 14: them aren't necessarily sales calls in in an instance like this,
Speaker 14: But a landlord sitting out there right now that goes
Speaker 14: to raise the rent Brad and doesn't even realize they
Speaker 14: can't raise the rent like twice they might. There's probably
Speaker 14: landlords out there where the tenants are going, hey, you're
Speaker 14: not allowed to do that, and you take a lot
Speaker 14: of these calls coming in. So my question to Brad was,
Speaker 14: what do you do with the call like that that's
Speaker 14: not necessarily a sale. But a landlord, either a new
Speaker 14: landlord or an existing one that might not live in
Speaker 14: the state and really isn't up on the different rule changes.
Speaker 14: I mean, how do you help guys like that? Is
Speaker 14: there like a package you can send to them to
Speaker 14: end up just trying to rewrite their lease? I mean,
Speaker 14: how does that? How do you turn that cold call,
Speaker 14: if you will, into something good?
Speaker 15: Well, I meet landlords where they are right now, So
Speaker 15: if they have an existing lease form, I'll take a
Speaker 15: look at it and see if I can work with that.
Speaker 15: That makes sense because a lot of times landlords build
Speaker 15: up their own least form based upon their own particular properties,
Speaker 15: or based upon things that happened to them where they
Speaker 15: wanted to throw something in particular to address the situations
Speaker 15: that they already had once got it. But if it's
Speaker 15: a really poorly drafted the least where they got it online,
Speaker 15: I would probably start with my own template.
Speaker 3: All right, So just do a full template on it. Yeah, James,
Speaker 3: go ahead. What's going on? James?
Speaker 12: I get your advice on an Excel is sure. We
Speaker 12: got a twenty three year old house with Excel gas
Speaker 12: of the service. And I called in June because when
Speaker 12: I look at my meter outside it's kind of cock
Speaker 12: eyed and tilt. It's settled over the years, right, Yeah,
Speaker 12: And I called in June. They said, yeah, we'll come
Speaker 12: out and look at it. And I call it last
Speaker 12: week and what.
Speaker 3: Was the issue, by the way, what was the issue?
Speaker 12: So the issue is if you look at the meter,
Speaker 12: it's on like a twenty percent tilt from where it
Speaker 12: used to.
Speaker 6: Oh okay, got it?
Speaker 3: Yeah yeah, yeah. Uh they settle over time. I just
Speaker 3: don't like the aesthetics.
Speaker 12: I'm worried it's gonna snap because no pressure on the
Speaker 12: union joint on the pipe, you know.
Speaker 3: Yeah, yeah, so what happened?
Speaker 12: So so I went out last week and did the
Speaker 12: old soapie water trick and sprayed it on there. There's
Speaker 12: a few bubbles coming.
Speaker 11: Out, you know.
Speaker 3: Uh.
Speaker 12: Oh, So so I called last week.
Speaker 3: I told them that.
Speaker 12: I said, we'll put you on the list. I called
Speaker 12: today and they said, yeah, it's not an emergency, so
Speaker 12: it can take.
Speaker 3: Up to six months. Is that son rate? No, it doesn't. No,
Speaker 3: it doesn't which side of the meters at leaking on, so.
Speaker 12: The ground there side, in other words, the union joint
Speaker 12: that comes in from the ground.
Speaker 3: Hey listen, I'm not sure.
Speaker 5: I mean, I think it's their responsibility, but if you
Speaker 5: you need to get a sniffer out there, more than
Speaker 5: the soapi. Those sniffers are cheap, but you can also
Speaker 5: rent one. You need to get a sniffer. That's the
Speaker 5: main thing. And then you tell them. You don't say
Speaker 5: I have a tilted meter. You say I have a
Speaker 5: gas leak. Just a big difference. They don't put a
Speaker 5: gas leak off. Did you tell them you had bubbly water?
Speaker 12: I just told them again today. They said, well, if
Speaker 12: it's not an emergency, I'm like, well.
Speaker 5: Okay, well guess what if there is gas leaking, it's
Speaker 5: an emergency but you don't know it is.
Speaker 3: That's not the definitive, definitive test. You can buy one
Speaker 3: of those sniffers on Amazon for twenty bucks. Man get
Speaker 3: a sniffer.
Speaker 12: But a couple of times, a couple of times when
Speaker 12: I go out there, I do smell a little gas,
Speaker 12: so my sniffer works.
Speaker 3: Yeah, I understand. I would tell them, I see, I
Speaker 3: wouldn't do all the explaining.
Speaker 5: I would say, my meter is tilted, and did you
Speaker 5: make an appointment for six months out?
Speaker 12: I need to know that there is no appointment. They'll
Speaker 12: say they get to it when they get to it.
Speaker 3: Because I see, I would call the gas I would
Speaker 3: I have a gas leak.
Speaker 5: Okay, I've see If your sniffer is saying it and
Speaker 5: your bubbly is saying it, you're not giving them the impression.
Speaker 5: There might even be another number. And if it's an
Speaker 5: emerging number, so be it. Say look, this is outside,
Speaker 5: so I'm probably not going to have a fire, but
Speaker 5: I smell gas.
Speaker 3: Yeah it's leaking. Let me know what happens. That's what
Speaker 3: I would do do I'll do that.
Speaker 12: I guess I'll need to kind of press it. I
Speaker 12: don't want Tom creating an emergency and heaven no no.
Speaker 5: But you just say, look, it's outside, it's probably not
Speaker 5: going to uh, probably not going to cause a fire,
Speaker 5: but it may who knows what's going to happen.
Speaker 3: Do you want to be the one that that told
Speaker 3: me to wait?
Speaker 5: No, don't say don't even mention the previous cause.
Speaker 3: Just say I smell gas. I think it's leaking. I
Speaker 3: need someone out here right away. That's it.
Speaker 5: Three oh three seven to one three talk seven one
Speaker 5: three A two five to five. Go with a sure
Speaker 5: thing Denver's best roofer excel roofing dot com. You don't
Speaker 5: pay a cent until you're content. Time for an insurance
Speaker 5: check up free no obligation. In comparison, call Compass insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three O three seven to seven to one.
Speaker 3: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot com to list your
Speaker 5: home with Remax Alliance three three nine two zero sixteen
Speaker 5: twenty two.
Speaker 3: And Tom Martino. You're a troubleshooter, Warren, what is your
Speaker 3: question on a title for the house? Go ahead, Warren,
Speaker 3: We got bat O'Brien with us. Go ahead, Yeah, Hi,
Speaker 3: I wanted to add my wife to the title.
Speaker 16: I don't know how to do that.
Speaker 7: I've heard a quick claim deed, but I'm not sure.
Speaker 9: What that is.
Speaker 5: Okay, a quick claim deed is simply deting your your
Speaker 5: interest what you have in a property to someone else.
Speaker 5: So technically, if you did it that way, and I'm
Speaker 5: not sure Brad would say it's the best way, it
Speaker 5: would be a quit.
Speaker 3: Claim from you to the two of you. But Brad,
Speaker 3: is that is that the best way to do it
Speaker 3: or not? Why is Brad on?
Speaker 5: I don't see him, Okay, I don't hear him. Is
Speaker 5: Brad O'Brien gonna talk or not? Is he not gonna talk?
Speaker 5: Is anybody gonna talk?
Speaker 3: He's up, Brad, he's on. He's on the deed.
Speaker 5: He wants to put his wife on the d two
Speaker 5: And I said a quit claim deed he could do
Speaker 5: from him to the two of them. But I'm not
Speaker 5: sure that's the purest or best form, especially if he
Speaker 5: wants to keep it out of probate.
Speaker 3: What would you suggest?
Speaker 15: Well, yes, a quick claim deed is an easy way
Speaker 15: to put a new person on title. Quick claim from
Speaker 15: the existing owner to the both of them, but keep
Speaker 15: and if they're married, then NI can do joint tenancy
Speaker 15: so that if one of them passes, the property automatically
Speaker 15: is on by the survivor and that avoids probably Now
Speaker 15: can you do.
Speaker 5: Can you name the type of whether it's joint or
Speaker 5: not on the quit claim deed itself?
Speaker 15: Yes, that's where you would say, too, from A to
Speaker 15: A and B and joint tennancy. If you don't state anything,
Speaker 15: then the default is that it's not joint tenancy. It's
Speaker 15: Tennessee in common.
Speaker 3: Is there any tax ramifications on that?
Speaker 1: Nope?
Speaker 3: Okay, so how much would it cost?
Speaker 6: Again?
Speaker 3: I hate asking this, but people always ask like to
Speaker 3: have it done.
Speaker 5: He's probably you're not going to want to do it yourself, right,
Speaker 5: You're gonna want to have this nice, I assume, sir.
Speaker 3: Right, Yeah, definitely, So it's not going to be that much, right, Brian.
Speaker 15: Uh No, If it's in town, so you're in a subdivision,
Speaker 15: it should be like less than seven fifty including recording fees.
Speaker 15: If it's out in a rural area, things get more
Speaker 15: complicated with the legal descriptions, so it could be more.
Speaker 3: I'm in I'm in Well County and Greeley. Is that
Speaker 3: Well in the city?
Speaker 16: Are you in town?
Speaker 21: Yeah?
Speaker 3: I am?
Speaker 15: Okay, Yeah, so it should be like under seven hundred
Speaker 15: and fifty dollars including recording fees.
Speaker 6: Okay, So.
Speaker 20: I guess would you do that or who would.
Speaker 19: I call or do that?
Speaker 15: Yes, I'm a real estate attorney. I do help people
Speaker 15: with the transactions involving real estate and also disputes involving
Speaker 15: real estate.
Speaker 5: And even though he's up there and it has to
Speaker 5: be filed there, you can do that online, right, Brad.
Speaker 16: Yes, I worked the host state of Colorado, and I.
Speaker 15: For some things quick like this, we would not have
Speaker 15: to meet it can be all remote and I do
Speaker 15: the recording for you electronically.
Speaker 5: So here's what you do, Warren, give him a call.
Speaker 5: I'm going to give you his number, all right, you're
Speaker 5: ready to copy it? And then, because I want to
Speaker 5: give it to those listening anyway, it's.
Speaker 3: Seven to zero three seven zero three zero seventy three
Speaker 3: eighty eight okay, yeah, and it's olslaw dot com.
Speaker 5: Thank you Warren for calling. And then, Deputy Bo, I'm
Speaker 5: trying to find this original problem.
Speaker 3: I'm guessing it was on a day. Mark did the show?
Speaker 13: Mark was the host yep tent twelve o'clock.
Speaker 3: Auty I can tell by the void of notes. Go ahead, bro,
Speaker 3: what's going on?
Speaker 18: Well?
Speaker 13: This is my final I think update on is. I've
Speaker 13: been unsuccessful. I've worked hours on it. I cannot get
Speaker 13: Camping World to talk to me. I've called the few owners.
Speaker 13: I guess he said, has his own TV thing, Mark Lemonasas.
Speaker 3: Yeah.
Speaker 13: His voicemail is if you're not happy, I'm not happy,
Speaker 13: leave me a message. I'll take care of it. Well,
Speaker 13: I've left in my five messages.
Speaker 5: All right, hold on, I want to hear this because really,
Speaker 5: we get too many complaints about Camping World. That's another
Speaker 5: company that's gone downhill, and he's supposed to be the
Speaker 5: prophet on TV, except that profit.
Speaker 3: Didn't do anything for this business. We got more coming up.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 2: Ripped News need.
Speaker 1: You don't have.
Speaker 18: Come?
Speaker 1: Run in as as we can.
Speaker 2: Shoot's gonna help come.
Speaker 3: This is the Troubleshooter Show.
Speaker 5: No Tom Martino, Okay, Tom Martino here, Welcome to the show.
Speaker 5: Three O three seven one three talk seven one three
Speaker 5: eight two five five here to help you, and the
Speaker 5: numbers right there three oh three Martino three O three
Speaker 5: six two seven eight four six six.
Speaker 3: So let's go to the phones and find out what
Speaker 3: we can do.
Speaker 11: For you.
Speaker 3: Okay, now we've had.
Speaker 5: We have a Brad O'Brien with us oils Law dot
Speaker 5: com real estate Law, and he has answered a few questions.
Speaker 5: Right now, Deputy bo though you want to finish up.
Speaker 5: Marissa went to camping World. I need to know the
Speaker 5: original problem because it's frustrating. Go ahead and tell me
Speaker 5: what's going on.
Speaker 13: She bought a brand new her her husband bought a
Speaker 13: brand new camper in twenty twenty three and when they
Speaker 13: took delivery, they noticed there was a lot of stress cracks,
Speaker 13: just a lot of problems with the camper, structural issues.
Speaker 13: So they took it back and they sent it the
Speaker 13: camper back to the manufacturer.
Speaker 3: I did find this and the name I have is Melissa.
Speaker 3: What name did you say?
Speaker 20: It was?
Speaker 6: Melissa?
Speaker 13: Melissa Oliver.
Speaker 3: Oh, I have it.
Speaker 5: Then I'm sorry I said I didn't. Okay, go ahead,
Speaker 5: I got it. So then once you keep going.
Speaker 6: So come.
Speaker 13: They had the thing for six, like six months, so
Speaker 13: they paid for it. They're making payments on it. They
Speaker 13: had the camper for that length of time. They sent
Speaker 13: it back, drove it, took delivery on it, and there
Speaker 13: was still some wall cracks, wall repairs and to do
Speaker 13: it to lift the back. The jacks aren't working, and
Speaker 13: it seems like they didn't.
Speaker 10: Really do it.
Speaker 3: And they said when you called, when you called, I
Speaker 3: have it.
Speaker 5: You called Marcus's office and he said or that the
Speaker 5: office said we're going to get on this.
Speaker 13: Yes, they did, We're gonna take care of it. I
Speaker 13: never got a call back. I've taught, I've looked like
Speaker 13: I've spent hours on it. I tried to get a
Speaker 13: hold of Jake Ke's the service.
Speaker 3: So basically they just said, I mean, geez, they've never
Speaker 3: took care of it. They're going to have to sue them.
Speaker 3: Have they ghosted her completely? Have they ghosted her completely?
Speaker 13: They did offer her a five year extended warranty on
Speaker 13: the camper, which is ridiculous for something that they made
Speaker 13: forty grand for. So she's frustrated. She actually at this
Speaker 13: point I did find an attorney and ensuing Camping World
Speaker 13: good Lance good I told her to let us know
Speaker 13: if she can divulge with the settlement or outcome of
Speaker 13: the cases. And the reason for my call today is
Speaker 13: I just want people to beware of Camping World. I
Speaker 13: think they should go on the sleeves brigade, and you
Speaker 13: know what I do too.
Speaker 5: The problem, do you know what the problem is? They
Speaker 5: don't have any competitors, Mark, Mark, you're.
Speaker 3: Lazy base man. Lazy Days beats some hands down. Yeah,
Speaker 3: but no, no, no, no, no, no, I'm talking about
Speaker 3: Lazy Days. You're right, they do. But I'm talking about
Speaker 3: that store, the Camping World stores. You can't find stores
Speaker 3: like that anywhere, can you? Lazy Days? Do they have wait? Wait, Mark,
Speaker 3: do they have RB stores?
Speaker 14: Oh my god, dude, they have indoor showrooms that are
Speaker 14: like the size of a football.
Speaker 5: But I'm talking about you know what I'm talking about
Speaker 5: where you can buy toilet valves and you can buy like,
Speaker 5: you know.
Speaker 14: Hoses, And I would assume their service department sells all No, no,
Speaker 14: I don't think.
Speaker 3: I don't think you've ever been to a Camping World store,
Speaker 3: an actual don't. I guess I don't even know what
Speaker 3: you're talking about at this point.
Speaker 5: All right, Camping World sells new and used rbs, and
Speaker 5: Camping World has a service department. Now those things suck.
Speaker 5: But Camping World also has superstores picture a Walmart. But
Speaker 5: the only thing they sell are things to do with camping,
Speaker 5: whether it be those locations also sell RVs. Yeah, well
Speaker 5: it's one place, right.
Speaker 3: Not all the time.
Speaker 5: I don't remember, actually, Mark, I think I used to
Speaker 5: go to a big Camping World store and you like,
Speaker 5: if you need a sewer hose, you buy it there,
Speaker 5: or you can buy like just welcome ads and different
Speaker 5: things made for RVs. I mean, it's hard to explain,
Speaker 5: but it's accessories as well as actual parts, like you
Speaker 5: know that you know the dumb valves and stuff that
Speaker 5: are universal that screwn.
Speaker 3: You can buy those, you can buy.
Speaker 5: You can buy different things at Certainly people are familiar
Speaker 5: with the Camping World stores. I mean they are fantastic stores.
Speaker 5: I'm not talking about their stores. I'm talking about when
Speaker 5: we say they suck.
Speaker 3: What sucks about them is the uh the what you
Speaker 3: MC call it, the service and the sales anyway, So.
Speaker 5: Yeah, I agree. Well she's doing good. I want to
Speaker 5: I want to be informed on this thing. I am
Speaker 5: sick and tired of it. Thank you, Deputy Bow appreciated.
Speaker 5: Three oh three seven one three eight.
Speaker 3: Two five five. Eva has a question on titles. Eva,
Speaker 3: go ahead, what are you talking about? Eva? Hi?
Speaker 25: Hi, good afternoon. Hey, Yeah, I have a question for
Speaker 25: your real estate expert. Yes, yes, and uh, I'd like
Speaker 25: to hear his phone number.
Speaker 3: If she can, I'll give that. I'll give that number out.
Speaker 3: Let's talk about it. What what do you need?
Speaker 9: Okay?
Speaker 25: Well, many years ago I had put my son, my
Speaker 25: oldest son, on the title, a quick claim title with me,
Speaker 25: but I didn't know if I should how there was
Speaker 25: no beneficiary d way back then that I knew of.
Speaker 25: So I put down on the quick claim tenants in common.
Speaker 25: But first I had what is the other one?
Speaker 3: Joint tenancy?
Speaker 25: Joint tenancy? Yeah, because that one is the one I
Speaker 25: thought I wanted, but just in case to be sure,
Speaker 25: I also put the other. So what happens if you
Speaker 25: have two titles.
Speaker 3: On the Well, you don't have two, you just change it.
Speaker 5: But let's talk about this in general, okay, Brad, just
Speaker 5: very basically, Brad O'Brien, what is the difference between joint
Speaker 5: tenancy and tenants in common.
Speaker 15: The big difference is that joint tenancy has the right
Speaker 15: of survivorship. So if there's two joint tenants and one
Speaker 15: of them dies, then the survivor automatically owns the whole thing.
Speaker 16: If it's tenancy in common and one of the two owners.
Speaker 6: Guys.
Speaker 15: Then the person who died their interest in the property
Speaker 15: goes to their estate gets.
Speaker 25: Probated, right, and I want to avoid probate. So how
Speaker 25: how do I go back?
Speaker 3: Okay, let me explain something.
Speaker 5: The difference is, as he said, you want it and
Speaker 5: joint tenancy, so it automatically goes to your son at death.
Speaker 25: I want it with right survivorship. I want to avoid probate.
Speaker 3: I just told you joint tenancy does that.
Speaker 25: No, it was the other one that did that.
Speaker 3: Okay, maybe I listened wrong. Go ahead, tell me, Brad,
Speaker 3: which one.
Speaker 16: It's joined tendencies that has the right of survivorship.
Speaker 9: Oh okay, you were right.
Speaker 19: Okay, now now hold on.
Speaker 5: There's one other thing though, I want to put out
Speaker 5: there for other people listening.
Speaker 3: Do not do what Eva did. Do not use a
Speaker 3: quit claim deed.
Speaker 5: Do not convey your house and a quit claim deed
Speaker 5: for a state planning purposes. It's not a good idea.
Speaker 5: I don't want to into it. It's just not a
Speaker 5: good idea for taxes. You want if you at ken,
Speaker 5: you want to do it in a will and a
Speaker 5: trust or in a beneficiaries deed, which is the simplest form,
Speaker 5: and the trust and the beneficiaries deed can.
Speaker 3: All bypass probate. All of these old.
Speaker 5: People signing their kids onto their house with quick claim
Speaker 5: deeds are making a grave mistake when it comes to
Speaker 5: capital gains taxes.
Speaker 3: I just want to say that, so, Eva, you've already
Speaker 3: done it. I don't think you can undo it. I
Speaker 3: don't know.
Speaker 5: Can she undo what she did and just do a
Speaker 5: beneficiaries deed? Can she get back full ownership and do
Speaker 5: a beneficiaries deed?
Speaker 15: Well, only if her son deeds his interest back to her.
Speaker 15: She is not in a position to take back the deed.
Speaker 5: That's not a thing, now, Eva, if your son would
Speaker 5: give up his ownership, his joint ownership, he will not
Speaker 5: Oh no, oh.
Speaker 3: This is not the Eva that he has. Oh no, no, no, no, Eva,
Speaker 3: I have the one.
Speaker 25: I'm the one with a wonderful family that screws me.
Speaker 3: You're the one. Mark You know who Eva is? He
Speaker 3: gets kicked in the face every two Does this idiot
Speaker 3: know listen to this?
Speaker 5: Does this idiot know that if he gives up the ownership,
Speaker 5: he'll actually have less taxes to pay? If you do
Speaker 5: it in a beneficiary's deed or is he afraid you
Speaker 5: won't put it back in his name?
Speaker 25: He doesn't trust anybody, so yeah, it's because he's not
Speaker 25: trustworthy himself.
Speaker 11: When you love this story, when.
Speaker 25: When he didn't know that I had his name on
Speaker 25: the deed because it was a promise I made to
Speaker 25: my mom that he my two boys would never be homeless,
Speaker 25: so I put him on there. And the reason he
Speaker 25: found out his name was on there was because he
Speaker 25: was going bankrupt or wanting to go bank grip, and
Speaker 25: whoever he owed money to said, well, you can't you
Speaker 25: own this house. When he found that out, he changed
Speaker 25: the locks on the door where I lived and put
Speaker 25: stuff out on the lawn.
Speaker 19: They kick me out.
Speaker 3: I'd have the bastard arrested, but we've gone down that before. Eva,
Speaker 3: he had he kicked his mother. Believe it. I believe
Speaker 3: it because she's been calling for about seven or eight years. Yes,
Speaker 3: I do believe it. Yes, Hey, is there any Brad? Brad?
Speaker 5: We had the cops go out there one time for you, Eva, Brad,
Speaker 5: take off your ethical hat.
Speaker 3: Is there any way to out maneuver this guy? Are
Speaker 3: you on the deed with him?
Speaker 6: Yes?
Speaker 3: Now, Brad, is there any way at all.
Speaker 5: If she went out and god alone, listen to me carefully,
Speaker 5: and defaulted on it and it was a friendly person
Speaker 5: who knew her and they did a foreclosure, would that
Speaker 5: guy lose his ownership.
Speaker 3: And she could get it back if she went back
Speaker 3: and bought it back.
Speaker 15: No, because a new mortgage would be junior to the
Speaker 15: deed to this guy. And so if they were foreclosed
Speaker 15: on it, they would step into her shoes, and that foreclosing.
Speaker 16: Leander would be a co owner along with her son.
Speaker 5: Wait wait, wait, you mean to tell me that when
Speaker 5: you own a house with your wife, no one can
Speaker 5: foreclose on you.
Speaker 15: No, in this case, it depends on which was recorded first.
Speaker 15: In this case, the deed to her son is already recorded,
Speaker 15: So that's previous in time to this new mortgage you're
Speaker 15: talking about.
Speaker 5: No, No, No, But it's in both of their names
Speaker 5: right now, both of their names right now, right Okay.
Speaker 5: So if she goes out and gets the loan and
Speaker 5: somebody will loan her money, they're taking a deed.
Speaker 3: Of trust or can they not do a deed of
Speaker 3: trust without both sicking? He'd have to sign.
Speaker 15: No, the mortgage would only be on her half of
Speaker 15: the house, and that's all they can foreclose on.
Speaker 3: But there are you tenants in common or joint tenancy
Speaker 3: right now? Does what I said? It doesn't matter? Okay?
Speaker 23: I wrote, I wrote both so so, but hold on
Speaker 23: so in order for this mortgage to be binding on
Speaker 23: both of them, he would have to sign for it obviously,
Speaker 23: right right?
Speaker 3: Okay? Now, what if you said to your deadbeat son,
Speaker 3: do you get along with him? Right now?
Speaker 1: Uh?
Speaker 11: Yeah?
Speaker 25: In other ways, what if.
Speaker 5: You said to your son, son, you know, how would
Speaker 5: you like five grand I need to take out a
Speaker 5: second for five, I'll give you five and then you.
Speaker 25: Take No, he wouldn't do that, and I don't want
Speaker 25: to do that. I am trying to talk him into
Speaker 25: going with me to an attorney. That's why I want
Speaker 25: your fellow's name and.
Speaker 5: Number and getting it done and getting it done? What
Speaker 5: as a beneficiaries D or change?
Speaker 25: I would I would take my name off of it
Speaker 25: if he would first take his, you know, if we
Speaker 25: would cancel the joint.
Speaker 3: Tenancy or in other words, you want him to own
Speaker 3: it all by himself. You want him to own it
Speaker 3: all by himself.
Speaker 25: Yeah, I want him to inherit it, and I don't
Speaker 25: want to be responsible for any of.
Speaker 19: His bills, because you could come.
Speaker 3: Back on the hand, you're not responsible for any of
Speaker 3: his bills.
Speaker 14: I was told I could see if he Oh, the
Speaker 14: next time, next time he gets pissy towards you, he's
Speaker 14: going to throw you out on your ass.
Speaker 3: She's out already, Mark, I'm not there. She's already out,
Speaker 3: all right, he's gone.
Speaker 5: He kicked her out years ago, and now she wants
Speaker 5: off the title. And you're telling me, why would he
Speaker 5: want you on the title? Wouldn't he wouldn't he enjoy
Speaker 5: getting you off the title?
Speaker 9: I don't know.
Speaker 25: I don't know what his thinking is. I'm trying to
Speaker 25: explain to him that capital gains will hurt.
Speaker 3: Is that house paid for?
Speaker 20: Oh?
Speaker 11: Yeah?
Speaker 6: Yeah?
Speaker 3: How old is this guy?
Speaker 11: Fifty seven?
Speaker 3: Does he do maintenance on the house and take care
Speaker 3: of it?
Speaker 9: Yeah?
Speaker 3: Does he work?
Speaker 25: I don't know exactly what he does. I allowed him
Speaker 25: to take a heelock on that house so that he
Speaker 25: could buy a place to live in Nevada.
Speaker 5: So he Wait a minute, he put a he put
Speaker 5: a heelock on that house. So there's a loan on it.
Speaker 5: There's a loan on it. Did you sign on it?
Speaker 25: Did you I want my name off of it?
Speaker 3: Well, it's not going to come off of it. He's
Speaker 3: got he would have to refinance.
Speaker 25: Well, oh he would.
Speaker 3: Yeah. Yeah, you can't do it alone. That lender is
Speaker 3: not going to take you off of that note.
Speaker 19: Oh dear, Yeah, i'd like to be Even if he agreed.
Speaker 3: To it, the lender won't take you off. Listen, even
Speaker 3: you made so many mistakes in your life. I can't
Speaker 3: even tell you. You've been slapped.
Speaker 5: You've been slapped in the face so many times by
Speaker 5: all of your kids. Wasn't didn't your grandkids didn't that
Speaker 5: one grandson all.
Speaker 3: Didn't he also kick you in the face.
Speaker 5: Of course he did. They all kick you in the face.
Speaker 5: That's the unfortunate part of life. We got to take
Speaker 5: a break, you know, Eva, You know what? Mark has
Speaker 5: an expression. I hate using it, but it's a true one.
Speaker 5: This time it's an absolute true expression and I hate
Speaker 5: using it.
Speaker 3: Go ahead, use it, Mark. You can't fix stupid. That's right.
Speaker 3: We got more coming up.
Speaker 5: Go with a sure thing Denver's Best roofer excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three O three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot com to list your home with REMAC Alliance three
Speaker 5: all three nine two zero sixteen twenty two. Hi Tom Martine,
Speaker 5: your troubleshooting three all three seven one three talks seven
Speaker 5: one three A two five five. Now what I'd like
Speaker 5: to do is I'm going to go to the phones,
Speaker 5: but I'd like to stay up live when we're done
Speaker 5: and do some testing. I'm going to do a separate
Speaker 5: feed and I want a guinea pig to stay on
Speaker 5: a new feed with me, and we're going to check audio.
Speaker 5: But right now, Mikayla has an issue with an eviction,
Speaker 5: and I think this is a new caller, Mickayla.
Speaker 3: Yeah, what's happening? What's happening?
Speaker 6: Hello?
Speaker 3: Hi, what's going on?
Speaker 9: Mikayla online with us? I'm Christy from earlier today. My
Speaker 9: phone kept dropping and mckaye, wait.
Speaker 3: Wait a minute, so you called you called earlier about
Speaker 3: an eviction?
Speaker 9: Yes, Yes, it's been really unfortunate because I've been doing
Speaker 9: this one more as much of my Section eight.
Speaker 3: Stay, I really are Now this is not wait, this
Speaker 3: is not the one with mold.
Speaker 17: Is it?
Speaker 11: No?
Speaker 9: No, no, this is all the way different. So Rhino,
Speaker 9: if you've ever heard of it, you can google the company.
Speaker 9: It's called say Rhino Rhino Insurance. It has a purple logo.
Speaker 9: I was like other little geomet trick thing.
Speaker 3: All right, so tell us your problem, Christy.
Speaker 9: I'm listening, so long story short. Landlord tells me in
Speaker 9: twenty twenty two November my birthday, I need to get
Speaker 9: out of my house. That freeze was coming and I
Speaker 9: wanted to be out for my birthday. My mom had died.
Speaker 3: I was depressed.
Speaker 9: I needed a new start.
Speaker 3: I get to this.
Speaker 9: House and I look at it and I'm like, this
Speaker 9: is my dream house.
Speaker 11: Lord, give it to me.
Speaker 3: He gave it to me.
Speaker 9: It's been a nightmare.
Speaker 3: Like okay, so.
Speaker 5: Let's get to that part. You're renting a home? Are
Speaker 5: you renting a single family home?
Speaker 3: Right now?
Speaker 1: Yes?
Speaker 9: With Section eight, I don't pay any rent. So how
Speaker 9: am I getting a victor?
Speaker 1: Did?
Speaker 3: You're renting a home? You gotta let us. It's a
Speaker 3: give and take. MICHAELA. We know you're up set, but
Speaker 3: answer the questions we we we really need to know
Speaker 3: the basics. You're renting a home and Section eight is
Speaker 3: paying one hundred of the rent? Is that correct? Yes?
Speaker 9: And I'm both evicted for not being the deposit that
Speaker 9: we paid for already and they know we paid it.
Speaker 3: Okay. Now how much of a deposit are they say you?
Speaker 3: What do they say? You did not pay any of it?
Speaker 9: Okay? So there's this entity.
Speaker 5: I'm asking how much were you supposed to pay according
Speaker 5: to them?
Speaker 3: Or you did pay how much they wanted?
Speaker 9: Twenty three hundred. We paid eighteen hundred to Rhino for
Speaker 9: five thousand dollars in coverage, which dissipated once they didn't
Speaker 9: get a payment in the.
Speaker 3: Christie because christ Christy, hold on, Christy, please hold on.
Speaker 5: You are talking about insurance, then you're talking about deposits.
Speaker 3: You're making no sense. So I need to ask questions.
Speaker 3: Please just let me ask questions. Don't even volunteer anything
Speaker 3: unless I ask.
Speaker 5: In order to rent this Section eight home and get
Speaker 5: one hundred percent of the rent paid, did you personally
Speaker 5: were you personally responsible to pay anything?
Speaker 9: The deposit was the only thing we're to pay for.
Speaker 5: Now, when you talk about deposit, are you talking about
Speaker 5: a security deposit?
Speaker 1: Yes?
Speaker 3: Okay.
Speaker 5: What does Rhino an insurance company, have to do with
Speaker 5: a security deposit?
Speaker 9: Our renters told us that that would be a trusted
Speaker 9: entity that we should use to pay for our rent.
Speaker 1: So we trusted them.
Speaker 3: I don't I have no Section eight is paying your rent?
Speaker 3: Why did you have to get Ryan?
Speaker 11: No?
Speaker 14: Hold on, let me intervene just for a second. Rhino
Speaker 14: has a security deposit insurance. It's the I'm reading right
Speaker 14: from their website. Ryo is the first full deposit management
Speaker 14: platform for the rental industry, offering renners simple and affordable
Speaker 14: digital deposit options like cash, security deposits, grant her of
Speaker 14: coverage security deposit insurance.
Speaker 3: So that's what Rhino is.
Speaker 5: So instead of making instead of making a conventional security deposit,
Speaker 5: you buy this mark.
Speaker 14: It says renders can use our platform to satisfy their
Speaker 14: security deposit requirements in the form of traditional cash deposit
Speaker 14: or a security deposit insurance policy if eligible.
Speaker 3: I don't, Brad, have you ever heard of this?
Speaker 16: No, it sounds like a bond.
Speaker 3: Actually, it sounds more like a bond. You're right, okay,
Speaker 3: So Christy, So the landlord or Section eight? Which one
Speaker 3: required this?
Speaker 9: Okay? So each relature requires a deposit like any average
Speaker 9: you know, landlord tenant situation, and it's you know, likely
Speaker 9: to be the same as the rant.
Speaker 5: So so, Christy, So, Christy, Christy the So the landlord
Speaker 5: required a twenty two hundred dollars deposit?
Speaker 3: Is that right?
Speaker 9: Fifty?
Speaker 3: Okay? The landlord required it? Okay. So you were renting
Speaker 3: a home from Section eight and you.
Speaker 5: Were supposed to pay a security deposit of twenty three
Speaker 5: p fifty.
Speaker 3: Yes, their keep going. Then what happened?
Speaker 9: I didn't have it at the time that they finally
Speaker 9: accepted me seven months after.
Speaker 1: Got it?
Speaker 3: Okay, I get it. I get it.
Speaker 9: They tried to give us a house with mold and mildew,
Speaker 9: and I was not having that. I have sick kids,
Speaker 9: We're all sick.
Speaker 3: Yeah.
Speaker 5: I don't have to hear the extras. I just need
Speaker 5: to hear how did you get into this home? How
Speaker 5: did you get into it without the deposit?
Speaker 9: I paid Rhino one fifty a month for a whole year.
Speaker 3: I get it.
Speaker 5: Hold on, now, hold on, Christy, Now we're getting some
Speaker 5: America's Mark explain hinal, Thank you Mark, we got more
Speaker 5: coming right up. Hang on go with a sure thing
Speaker 5: Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two. Hi Tom
Speaker 5: Martino here three oh three seven one three top three
Speaker 5: oh three seven one three eight two five five guys,
Speaker 5: weigh in on my sound on YouTube.
Speaker 3: Please we're still refining that product.
Speaker 5: Okay, this is what we want to ask you, and
Speaker 5: I know you want to tell us a lot. Christy,
Speaker 5: I promise you we want to help you. Bottom line,
Speaker 5: you were renting a Section eight house. They're paying one
Speaker 5: hundred percent of your rent. The landlord required a twenty
Speaker 5: three to fifty security deposit. You did not have that,
Speaker 5: so you used Rhino making monthly payments of one hundred
Speaker 5: and fifty dollars for a year?
Speaker 3: Do I have it so far? Is that correct?
Speaker 13: Correct?
Speaker 9: And it guaranteed them roughly roughly five thousand dollars of coverage.
Speaker 5: Okay, so wait wait, so hold on, So this money
Speaker 5: you were paying monthly, it guaranteed the landlord up to
Speaker 5: five thousand dollars in damages of cover damages that.
Speaker 9: They can cash out at any time they wanted to.
Speaker 5: Yet, if you if you in other words, if you
Speaker 5: damaged the place, Rhino would cover you up to five grand.
Speaker 3: Yes, did the landlord accept that in insurance? Did they say?
Speaker 3: This is instead of the security deposit? This is fine,
Speaker 3: he recommended it.
Speaker 9: I never heard of it before this.
Speaker 3: Okay, okay, So then now I'm going to ask you
Speaker 3: to be very clear and simple. What went wrong?
Speaker 9: Well went wrong is I've been asking for refrigerator be
Speaker 9: fixed since.
Speaker 6: I moved in.
Speaker 14: That that's not part of this, Just so you know,
Speaker 14: Tom that Okay, there's no coverage for anything like that animation.
Speaker 3: Now here's what I want to know, Chris Christi, there
Speaker 3: was a hold on.
Speaker 9: There was Excuse me, I'm trying to be as short and.
Speaker 3: Simple as go ahead. I'll listen, go ahead.
Speaker 9: It's so complicated. We've been in here without stairs. I
Speaker 9: sat in my garage bedroom without installation, without heat and
Speaker 9: without light, and I suffer with depression, bipolar disorder and
Speaker 9: all kinds of things.
Speaker 5: Christy, let me let me stop you there. You are
Speaker 5: being brief and you're very very well. I understand this,
Speaker 5: but I have to explain something to you. Listen carefully.
Speaker 5: That money that you're paying to Rhino has nothing to
Speaker 5: do with the condition of the apartment.
Speaker 3: Nothing.
Speaker 5: The only thing that's for is it takes the place
Speaker 5: of your security deposit or mispayment. It does not help, okay,
Speaker 5: but but then you're mixing things up. I don't understand
Speaker 5: how all of these problems with the landlord. I don't
Speaker 5: think it has anything to do with Rhino. I don't
Speaker 5: even know why you're telling us about Rhino, because Rhino
Speaker 5: and your security deposit for repairs.
Speaker 3: What's that?
Speaker 9: Asked? Once I asked the man for repairs, he said,
Speaker 9: we didn't have we didn't we don't have a deposit
Speaker 9: on final before, so he wasn't going to do repairs
Speaker 9: and if I didn't pay it, he'd digs me.
Speaker 3: And then okay, if you didn't pay, okay, if you
Speaker 3: didn't pay what, Okay, got it? So what they're doing,
Speaker 3: hold on, here's what I think is happening.
Speaker 5: I think they don't like you and they're looking for
Speaker 5: an excuse to evict you. Because if they originally accepted
Speaker 5: Rhino and now they're not, they're using that as a technicality.
Speaker 5: Did they put in writing anywhere that they would accept Rhino? Yes,
Speaker 5: and now they're saying so when they told you, when
Speaker 5: they said to you, Christy, you don't have a deposit and.
Speaker 3: Unless you pay it, you're getting out.
Speaker 5: When they said that to you, did you say, wait
Speaker 5: a minute, you allowed me to use Rhino instead of
Speaker 5: the deposit.
Speaker 3: Yes?
Speaker 9: And I checked my ledger and I found where they
Speaker 9: took it off.
Speaker 3: What do you mean took it off? They took the
Speaker 3: deposit off. I don't think that.
Speaker 14: I think you nailed it on the head, Tom. I
Speaker 14: think this is somewhat of a punishment. So now what
Speaker 14: it comes down to is what is actually broke that
Speaker 14: the landlord should be responsible to fix, Like what you said,
Speaker 14: the refrigerator, that has.
Speaker 3: Nothing to do with it. Right now, she's getting evicted before.
Speaker 9: The light the electricity. Now, it's beautiful. Like I said,
Speaker 9: it's like the money Pit Shelley Duvall, Tom Yanks movie.
Speaker 9: It's gorgeous if you look at it. It's my dream house.
Speaker 9: I hate that we're not gonna be living here, you know,
Speaker 9: but it's been one thing after another.
Speaker 5: But if everything you told us and Tom, I agree
Speaker 5: with what you're saying. But listen, you're gonna have Christy.
Speaker 5: You're gonna be in front of a judge on that
Speaker 5: court date. You're gonna be.
Speaker 3: Able to prove Section eight paid every bill that was due.
Speaker 14: You're gonna be able to say that they actually haven't fixed,
Speaker 14: for example, your refrigerator.
Speaker 3: You don't have running water. I don't know if you're
Speaker 3: gonna be able to mark you out mark The biggest
Speaker 3: issue is this.
Speaker 5: Okay, that's an issue, But when she goes to court, Christy,
Speaker 5: you're gonna have to listen. Okay, when you go to court,
Speaker 5: what is she gonna say, say Brad O'Brien, When they say, well,
Speaker 5: she never paid a security deposit, that's why we're evicting her,
Speaker 5: what is she going to say. She's gonna say, I
Speaker 5: have rhino and then they're gonna say what's rhino, And
Speaker 5: then the landlord's gonna say, we have no idea what
Speaker 5: it is.
Speaker 3: I need proof that they accepted rhino. In the beginning, I.
Speaker 9: Have at least three hundred and fifty emails.
Speaker 3: Fifty emails. That's that's weird between me.
Speaker 9: And the landlords. And I've had at least and what.
Speaker 3: Do those emails say? What do those emails say?
Speaker 9: God, a various amount of things with how they did
Speaker 9: with the deposit the stairs. Like I said, no, no,
Speaker 9: I look at it.
Speaker 5: I'm not looking right now. I am not looking at
Speaker 5: what they're not fixing. What I'm trying to do is
Speaker 5: keep you from getting evicted.
Speaker 3: That's step one. So we need proof they allow you
Speaker 3: to use rhino. How many times do I have to
Speaker 3: say it? The repairs be nothing if you get kicked
Speaker 3: out on.
Speaker 9: Your ass exactly, sir.
Speaker 3: Okay, So the number one thing we need proof that
Speaker 3: they accepted rhino. Send it to us and then we'll
Speaker 3: call them and say you better not threaten her anymore.
Speaker 9: You just listen to me, okay. So as a risk,
Speaker 9: like say you're say you're in my shoes, sir, you
Speaker 9: have to get online and you look it up and
Speaker 9: they have to invite you. The landlord has to let list. Okay,
Speaker 9: yes it does. It has everything. Like I can't I
Speaker 9: can't even be approved for Rhino.
Speaker 3: I agree with everything she's saying. Tom.
Speaker 14: She doesn't need proof of Rhino. I'm sure of that
Speaker 14: at this point, just from reading on. Because they'll only
Speaker 14: do a policy with landlords it accept it. They will
Speaker 14: Rhino themselves will have acceptance of it.
Speaker 3: Okay. And like she said on the ledger, we need
Speaker 3: someone to help her. We need someone to help her
Speaker 3: hold on.
Speaker 14: Okay, I understand the one main thing, what why are
Speaker 14: they evicting you? Are they literally saying because you didn't
Speaker 14: give a deposit? Or is there another reason they're evicting you.
Speaker 14: There's another reason, but they're not telling her that. They're
Speaker 14: telling her it's because she didn't make a deposit.
Speaker 3: Christy, is that right?
Speaker 9: He said, it's not a deposit, it's a garnter, what
Speaker 9: do you call it? Aurdy guard, a thirty bond, it's everything,
Speaker 9: but what it is he's trying to make a name
Speaker 9: for himself. He's barely a kid.
Speaker 5: You know, all right, listen, here's what I'm asking you
Speaker 5: didn't answer our question, so I'm going to ask this again,
Speaker 5: and I have to take a break. Your last chance
Speaker 5: to answer this question. Are they evicting you because this
Speaker 5: kid that wants to make a name for himself is
Speaker 5: claiming you have no security deposit made?
Speaker 9: Period?
Speaker 3: Yeah? Okay, going is a copy of that eviction notice.
Speaker 3: Just we'll give you a text number on break.
Speaker 5: I don't think she actually got an official notice yet,
Speaker 5: did you, Christy?
Speaker 9: He spent somebody over here in the man said, I
Speaker 9: don't know why you're here because five other people I
Speaker 9: serve today none of you guys. You guys all paid
Speaker 9: your rent.
Speaker 3: Did you get served? Did Christy, Christy? Did you get served?
Speaker 17: Yes?
Speaker 9: By some fraudulent person.
Speaker 3: I don't care about that.
Speaker 5: You have this thing about not answering questions. I just
Speaker 5: want to know if you got served us a picture
Speaker 5: of it. We need to we need to take this
Speaker 5: on hold on we come right back. Wait a minute,
Speaker 5: go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup, free no obligation comparison call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three all three seven seven
Speaker 5: to one.
Speaker 3: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot com to list your
Speaker 5: home with Remax Alliance three three nine two zero sixteen
Speaker 5: twenty two. Hi Tom Martino here three oh three seven
Speaker 5: one three talk three oh three seven one three eight
Speaker 5: two five five.
Speaker 3: So, Brad O'Brien, I don't know what do you think
Speaker 3: she does?
Speaker 5: If she gets proof that the security deposit should not
Speaker 5: be an issue and they're just looking for an excuse
Speaker 5: to get rid of her, she goes to court and
Speaker 5: tells her story.
Speaker 3: Right, Yeah, The.
Speaker 15: Argument in front of the judge is that this landlord
Speaker 15: took this Rhino insurance policy in lieu of a security deposit.
Speaker 3: And now is using it as an excuse to evict me. Right.
Speaker 5: I think what we do is get that eviction notice
Speaker 5: and I'm going to let one of our deputies call
Speaker 5: and negotiate this and say, look, you know this is punitive.
Speaker 5: That little snot nose wet behind the ears guy she's
Speaker 5: talking about trying to make a name for himself. Mikayla,
Speaker 5: is this guy new there? Or Christie is he okay?
Speaker 5: Hold on, send us that eviction notice. Let's mark this down.
Speaker 5: I'm gonna give it someone to work on.
Speaker 3: I don't know who. Right now, we're simply out of time.
Speaker 3: I am the Troubleshooter. You can tune in for more
Speaker 3: tomorrow
Speaker 5: On The Troubleshooter Show three oh three seven one three
Speaker 5: talk seven one three eight two five five Coming up
Speaker 5: my goodbye video