WEBVTT

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<v Speaker 1>Yea ripped up. You need advice, so you don't have

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<v Speaker 1>come running.

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<v Speaker 2>Just as fast as we can, Shooter's gonna help come man,

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<v Speaker 2>This is.

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<v Speaker 3>The Troubleshooter Show. No Tom Martine, Hey, Hey.

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<v Speaker 1>Hi, how are you doing.

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<v Speaker 4>I am here to help you solve problems, answer questions,

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<v Speaker 4>take complaints, and make your life a little easier, as

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<v Speaker 4>I've been doing for forty five years on this particular

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<v Speaker 4>show uninterrupted. So that's the longest running show with the

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<v Speaker 4>same host still on the air.

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<v Speaker 1>Welcome.

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<v Speaker 4>We recover millions of dollars for people in any given year,

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<v Speaker 4>millions in cash, merchandise, exchanges, refunds, and services. We also

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<v Speaker 4>talk about consumer stuff near and dear to your heart

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<v Speaker 4>and pocketbook, to keep you let's say, to keep you

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<v Speaker 4>wise and uh you know, I as you know, and

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<v Speaker 4>I'll take your phone calls whenever you have a problem,

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<v Speaker 4>question complaining at three oh three seven one three talk

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<v Speaker 4>three oh three seven one three eight two five five.

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<v Speaker 1>As you know, I'm involved in a few things. Uh.

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<v Speaker 1>One of them is a wealth management company.

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<v Speaker 4>And I looked at some portfolios, not mine, not ours,

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<v Speaker 4>but in general, some anonymous portfolios and financial advisors get

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<v Speaker 4>to do that to see trends. You don't. You don't

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<v Speaker 4>get to look at who's got what and who they are.

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<v Speaker 4>But there are statistics kept on investments and what they

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<v Speaker 4>do and what they don't do. And I found something

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<v Speaker 4>absolutely shocking I want to share with you. And I

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<v Speaker 4>don't know why it's happening right now, though Amy wants

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<v Speaker 4>to talk about her beamer.

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<v Speaker 1>She bought a twenty eleven.

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<v Speaker 5>Oh, we were trying to help you, Amy, and I

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<v Speaker 5>don't know what happened to the call, but anyway, you

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<v Speaker 5>paid fifty four hundred fifty dollars for US twenty eleven

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<v Speaker 5>BMW three thirty five I at car Pros in Golden

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<v Speaker 5>You took a road trip. You took a road trip

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<v Speaker 5>to North Carolina, excuse me, North Dakota.

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<v Speaker 4>In less than thirty days. You experienced a complete breakdown.

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<v Speaker 4>And what we wanted to do is try to get

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<v Speaker 4>your car into one of our people to get it analyzed.

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<v Speaker 5>How did we leave it with you yesterday? That's what

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<v Speaker 5>I thought we were going to say, right.

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<v Speaker 6>Right, Well, I didn't have a full charge because I

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<v Speaker 6>didn't realize and I wasn't at home. I was downtown, so.

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<v Speaker 7>I wasn't able to get a charge on my phone.

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<v Speaker 4>Okay, so I want to get your car into a place.

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<v Speaker 1>What were your symptoms.

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<v Speaker 4>Let's get Kevin Caulkin on if we can sus what

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<v Speaker 4>were the symptoms?

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<v Speaker 6>Okay, Well, it just had, like I just started to

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<v Speaker 6>make it, this noise under under the hood, and my

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<v Speaker 6>engine light came on and then it started splashing the engine.

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<v Speaker 6>So I pulled over, I turned the car off, and

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<v Speaker 6>I go to look under the hood and everything looks normal.

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<v Speaker 6>So I start the car back up and then it's

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<v Speaker 6>it's driving normal, but I still hear this continuous like

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<v Speaker 6>not kind of under the hood. And so I get

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<v Speaker 6>back into town and I don't.

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<v Speaker 7>Drive anywhere, and then I decide I got to go somewhere.

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<v Speaker 7>So I start my car and I go, and I

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<v Speaker 7>could go like a block a block away, and then

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<v Speaker 7>when I turn my car off, it won't start. I yeah,

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<v Speaker 7>and it doesn't run completely at all. Right now, I

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<v Speaker 7>don't know where yours. I did have a diagnosis on

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<v Speaker 7>it through O'Reilly's dayhook the obed I center up to

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<v Speaker 7>it and it came back with a p P three

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<v Speaker 7>hundred code, which is a general engine code, and then

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<v Speaker 7>multiple cylinder misfires cylinder two P three zero two and

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<v Speaker 7>P three zero five.

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<v Speaker 4>Okay, And did they say what they thought it was

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<v Speaker 4>caused by.

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<v Speaker 6>It could be any It could be the ignition coils,

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<v Speaker 6>It could be spark plugs, it could be something more serious.

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<v Speaker 6>It could be the combustion in the cylinders. I mean, it's.

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<v Speaker 8>All right.

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<v Speaker 1>Where are you located? What part of town are you in?

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<v Speaker 7>I'm located in North Glenn, in North Glenn?

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<v Speaker 4>All right, hold on for a second. I want to

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<v Speaker 4>try to get Kevin on to talk about this. Three

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<v Speaker 4>h three seven one three eight two five five Steve,

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<v Speaker 4>Welcome to the show. What's going on?

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<v Speaker 1>Steve?

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<v Speaker 9>I was calling about wrongful termination. I was working for

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<v Speaker 9>a company that was a union I yeah, thanking deliveries.

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<v Speaker 9>I made a delivery to a place where a gentleman

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<v Speaker 9>asked me for my phone number, and then I denied him.

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<v Speaker 9>He fabricated a story and said that I was basically

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<v Speaker 9>trying to fight him because I think he was trying

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<v Speaker 9>to save face for being refused.

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<v Speaker 5>And Steve, let me ask you something, what kind of job, Steve?

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<v Speaker 10>See?

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<v Speaker 1>What kind of a union job?

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<v Speaker 10>Is there?

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<v Speaker 1>A delivery job?

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<v Speaker 9>Yes, a liquor delivery.

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<v Speaker 4>Liquor and you say it's union controlled. Yes, okay, So

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<v Speaker 4>right now, so why did the guy Here's what I

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<v Speaker 4>want to know. Why did the guy want your phone number?

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<v Speaker 9>I guess he thought I was attractive?

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<v Speaker 1>Okay?

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<v Speaker 4>And so you were working as a union liquor delivery

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<v Speaker 4>guy and then okay, and then what happened was this

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<v Speaker 4>guy got in a fight with you. What story did

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<v Speaker 4>he make up?

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<v Speaker 9>He said that I was being rude and then I

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<v Speaker 9>tried to basically fight him.

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<v Speaker 11>Okay, totally false.

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<v Speaker 1>And they fired you because of this, Yes, because.

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<v Speaker 9>They said that they took his word and said that

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<v Speaker 9>I was being rude.

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<v Speaker 12>At the time.

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<v Speaker 9>Working there, I was a union steward. So they were

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<v Speaker 9>trying to clean house and get rid of union for

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<v Speaker 9>a steward because I was sure holding them accountable.

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<v Speaker 4>So they were looking to get rid of you. Now,

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<v Speaker 4>that could be retaliatory. There's very few unjust terminations, very

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<v Speaker 4>few of them. There are some, however, and if they

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<v Speaker 4>were trying to get rid of a union, I mean,

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<v Speaker 4>that's pretty serious.

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<v Speaker 1>Are you sure that's why they fired you.

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<v Speaker 9>That's what they told me specifically when I was being terminated,

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<v Speaker 9>that I was getting let go for threatening.

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<v Speaker 1>Language, threatening language.

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<v Speaker 9>To who to this gentleman that asks me for my number?

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<v Speaker 4>Now, Unfortunately, if they wanted to get rid of you

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<v Speaker 4>for another reason, and you gave them a real reason,

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<v Speaker 4>or they have a real reason, they can use the

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<v Speaker 4>real reason and it doesn't matter what their other reasons are.

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<v Speaker 4>Did you ever have complaints like this before from.

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<v Speaker 13>People in this industry?

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<v Speaker 9>Everybody's got complaints like this.

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<v Speaker 5>It's why why are these people sitting Are these people.

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<v Speaker 1>Sitting at home alcoholics looking for trouble?

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<v Speaker 9>It's just different owners of liquor stores expect you to

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<v Speaker 9>do certain things that we don't provide.

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<v Speaker 4>Oh wait a minute, Wait a minute, so you don't deliver?

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<v Speaker 4>Wait a minute, you deliver to stores?

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<v Speaker 8>Correct?

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<v Speaker 1>Okay? I thought for some reason.

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<v Speaker 4>I'm thinking like an for a liquor for homes, you know,

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<v Speaker 4>like or a door dash.

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<v Speaker 1>Okay, now I understand.

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<v Speaker 4>So this was a liquor store owner that reported you, yes, basically.

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<v Speaker 1>Okay. Was it the store manager?

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<v Speaker 10>Yes?

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<v Speaker 1>Okay, Well he has credibility. Listen. Why would they fire

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<v Speaker 1>you though for one complaint?

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<v Speaker 9>I feel because I was a union steward and I

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<v Speaker 9>had filed several grievances holding them accountable for their actions

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<v Speaker 9>such as safety, faulty truck.

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<v Speaker 4>All right, I don't know how we're going to prove this. See,

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<v Speaker 4>you probably can't get an attorney on this. Will your

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<v Speaker 4>union help you? They should represent.

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<v Speaker 1>You on this.

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<v Speaker 9>Currently we are about to go to an arbitration, but

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<v Speaker 9>the company wants to basically give me money and send

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<v Speaker 9>me on my way and just forget about it. I

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<v Speaker 9>just don't know if.

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<v Speaker 1>I'm well, what is well? Hold on your what does

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<v Speaker 1>your union say about it?

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<v Speaker 9>The person that I'm dealing with says that he feels

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<v Speaker 9>we have a strong case. The union lawyer basically is saying,

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<v Speaker 9>I've gone into these thinking that we'll win and we lose,

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<v Speaker 9>and vice.

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<v Speaker 1>Versa, so they're not going to fight.

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<v Speaker 11>We currently have an arbitration date set.

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<v Speaker 1>Okay.

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<v Speaker 14>I just don't know.

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<v Speaker 9>If I take the money that they're offering me advice,

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<v Speaker 9>I don't think.

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<v Speaker 5>I don't think. Listen, that's up to your attorney. But

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<v Speaker 5>I don't think you have a choice. Hey, John Fuller,

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<v Speaker 5>are you on right now?

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<v Speaker 1>Is John on? He's going to be on it just

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<v Speaker 1>a bit, Tom, Okay, you know here's what I think.

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<v Speaker 4>He's our attorney, one of our attorneys Steve, you don't

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<v Speaker 4>really have much of a choice. They must have gone

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<v Speaker 4>to arbitration because there was mandatory arbitration with the union agreement,

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<v Speaker 4>meaning that the union members don't sue, and that's why

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<v Speaker 4>you're going to arbitration. Most union shops have an arbitration

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<v Speaker 4>clause with the employer, So you're going to go to arbitration.

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<v Speaker 4>And if they offer you a cash settlement, I don't

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<v Speaker 4>see the You don't have any upside turning it down.

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<v Speaker 4>You can't take them to court. I mean, if your

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<v Speaker 4>union doesn't fight them, you got to go to arbitration first.

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<v Speaker 5>Then you usually can go to court. But what I'm

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<v Speaker 5>saying is I don't think your union attorneys will represent you.

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<v Speaker 5>He was already saying, look, we're you know, I've seen

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<v Speaker 5>some of these and we you know, we can win

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<v Speaker 5>or lose, and they probably don't want to take on

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<v Speaker 5>the fight.

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<v Speaker 1>Steve. I really think.

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<v Speaker 4>Arbitration is your best bet, and I don't think it

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<v Speaker 4>would behoove you to fight after that. Not really, not really,

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<v Speaker 4>unless the union says. Unless the union says, hey, bro,

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<v Speaker 4>this was really really unsavory. Let's go to court. I

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<v Speaker 4>mean that's different, but really, Steve, you gotta go with

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<v Speaker 4>your your counsel three three seven one three eight two

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<v Speaker 4>five five. Waterpros dot net the best water systems. You

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<v Speaker 4>know how I feel. You just don't get better for

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<v Speaker 4>a lower price anywhere. Quality, service, dependability. It's got the

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<v Speaker 4>whole house, conditioning the whole house, and you also will

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<v Speaker 4>have drinking water at the kitchen sink. You'll get rid

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<v Speaker 4>of forever chemicals, chlorine plastics. Waterpros dot net just thirty

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<v Speaker 4>nine to ninety five for the whole house. Plumbers can't

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<v Speaker 4>touch it. Waterpros dot net.

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<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

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<v Speaker 5>dot com. You don't pay a cent until you're content.

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<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

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<v Speaker 5>CALLUMPUS insurance paying too much your coverage at dozens of

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<v Speaker 5>insurance companies find out now three all three seven seven

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<v Speaker 5>to one.

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<v Speaker 1>Help.

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<v Speaker 5>You'll think you're his only customer when you choose Frank

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<v Speaker 5>durand the real estate Man dot com to list your

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<v Speaker 5>home with Remax Alliance three oh three nine two zero

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<v Speaker 5>sixteen twenty two.

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<v Speaker 4>Hi Tom Artino here three O three seven one three

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<v Speaker 4>talk three oh three seven one three eight two five five.

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<v Speaker 4>I got Kevin Colkin with me shared in autotech. Uncle

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<v Speaker 4>Kevin is our expert on automobiles. Kevin Amy yesterday called

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<v Speaker 4>in with her twenty eleven beamer.

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<v Speaker 1>How many miles on it?

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<v Speaker 6>Amy, there's about one hundred and forty one thousand mile line.

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<v Speaker 4>And it's a three thirty five I and that just

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<v Speaker 4>reeks all problems. But here's what happened. She took a

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<v Speaker 4>road trip to North Carolina. During that road trip, she

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<v Speaker 4>was experiencing some problems. Now, Amy, explain the best ken

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<v Speaker 4>to Kevin. When it first started, you were driving down

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<v Speaker 4>the highway, yes.

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<v Speaker 1>And what happened.

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<v Speaker 6>You would hear like this, something from under the hood,

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<v Speaker 6>maybe something flapping or like a knock type sound.

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<v Speaker 1>And then, now, let me ask you this, Amy, let

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<v Speaker 1>me ask you this.

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<v Speaker 4>When you were driving hearing this knock, was it a

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<v Speaker 4>steady knock or.

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<v Speaker 1>Every now and then? Was it knock knock, knock, knock, knock, knock, knock,

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<v Speaker 1>or was it.

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<v Speaker 15>Not?

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<v Speaker 1>Not like it was it regular or irregular?

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<v Speaker 6>It was it was regular maybe like a maybe not

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<v Speaker 6>like a knock like you would think knock, but like

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<v Speaker 6>a more like a ping or something.

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<v Speaker 1>But it intends, okay, and would that sound change?

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<v Speaker 4>Would that sound change with the speed of your car?

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<v Speaker 6>Yes, okay, what does that sound like to you lifters?

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<v Speaker 15>Yeah, it could be almost anything. Did you stop and

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<v Speaker 15>you know, check fluids or just yeah?

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<v Speaker 4>She said, Well, she was about to tell us Amy

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<v Speaker 4>when I when I interrupted you, you said, and then

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<v Speaker 4>what happened?

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<v Speaker 1>Go ahead?

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<v Speaker 6>My check engine life came on and it started actually

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<v Speaker 6>flashing my engine, and so I pulled over and I

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<v Speaker 6>popped the hood and uh, it wasn't hot or overheating.

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<v Speaker 6>I wasn't low on oil, none of that. So then

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<v Speaker 6>I turned my car back on and it was normal,

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<v Speaker 6>and I still heard the sound from under the hood.

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<v Speaker 6>And then it happened again that later that evening, and

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<v Speaker 6>when I had stopped later that evening, I was a

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<v Speaker 6>court low. So I'm not sure if I'm leaking oil.

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<v Speaker 6>I think I'm burning oil because I don't see any

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<v Speaker 6>oil leaves or anything.

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<v Speaker 13>But yeah, and then.

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<v Speaker 6>I had to let it sit.

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<v Speaker 4>Okay, crazy, Okay, when you let it set you started

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<v Speaker 4>up again?

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<v Speaker 6>Today? No, at that time, I was able to restart

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<v Speaker 6>it after about an hour, hour and a half.

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<v Speaker 1>Now, one other thing, Kevin.

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<v Speaker 4>She went to an autoparts store, and they pulled some

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<v Speaker 4>codes P three hundred, P three hundred, P three two

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<v Speaker 4>P three oh five.

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<v Speaker 15>Yep, random and then multiple misfires.

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<v Speaker 5>Yeah, okay, you know that by heart.

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<v Speaker 15>Huh oh yeah, those are common codes.

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<v Speaker 5>Tell me what does that sound like to you? If

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<v Speaker 5>you had to guess.

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<v Speaker 15>Oh, it could be a number of things. It could

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<v Speaker 15>be a compression issue, it could be sparked few injectors,

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<v Speaker 15>almost anything. So that's why the light.

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<v Speaker 1>Could it be the entire engine?

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<v Speaker 15>It absolutely could, sure, especially with noises, with everything else

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<v Speaker 15>going on.

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<v Speaker 4>Yeah, absolutely, Amy, You're in north Glen right, Yes? How

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<v Speaker 4>far are you from full Facts in Wadsworth?

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<v Speaker 6>Just in general, I'm not too far from there, probably

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<v Speaker 6>like twenty minutes drive probably.

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<v Speaker 1>Well, Kevin, Yeah, what happens now when you try to

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<v Speaker 1>start it.

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<v Speaker 6>Well, it doesn't start. I guess the battery is dead.

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<v Speaker 6>But I can I can drive. But the last time

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<v Speaker 6>I drove the vehicle it actually stalled on me two

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<v Speaker 6>blocks after I started driving, So I probably would have

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<v Speaker 6>to have the vehicle towed there. But I'm I can

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<v Speaker 6>do that. I'm willing to do it.

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<v Speaker 4>I mean, I well, yeah, we got to make sure

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<v Speaker 4>Kevin can get it in now do you have in Kate?

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<v Speaker 4>You know obviously we can't do a bunch of free repairs.

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<v Speaker 4>He can do a free diagnostic for you. But Amy,

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<v Speaker 4>do you have money to get it fixed?

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<v Speaker 16>Well?

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<v Speaker 6>I don't have a stockpile of cash, but I do work,

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<v Speaker 6>and I live paycheck to paycheck.

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<v Speaker 4>Well, here's the deal. Let's just get it there and

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<v Speaker 4>get it checked. I mean, but I don't think you're

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<v Speaker 4>going to have a recourse against the seller.

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<v Speaker 1>I don't think so.

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<v Speaker 6>I don't unless they didn't have the money to do

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<v Speaker 6>a bencheck at the time. And I had already ran

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<v Speaker 6>through my check with car with car backs because I

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<v Speaker 6>had been looking for a vehicle. And I found out

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<v Speaker 6>that my title was branded twice and it's branded as

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<v Speaker 6>junk salvage. And I'm just like, how did that get

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<v Speaker 6>back on the market.

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<v Speaker 5>In the first Amy, Amy, they sold you a car

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<v Speaker 5>that was salvaged and they washed the title.

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<v Speaker 12>Twice?

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<v Speaker 13>They did it?

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<v Speaker 6>Yes, it was. It was two comes back with two

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<v Speaker 6>branded titles as junk hyphen slash salvage.

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<v Speaker 4>Hey wait a minute, that's and when you bought it,

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<v Speaker 4>did it did they advise you of No? Okay, now

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<v Speaker 4>we got a problem. Mm hmmm, Kevin, I think they

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<v Speaker 4>have to disclose of it's salvage.

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<v Speaker 15>Absolutely, especially if it's on the title. But if they

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<v Speaker 15>washed the title, they may not be responsible. They may

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<v Speaker 15>not have known either.

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<v Speaker 1>Oh I bet you they knew. Yeah we Hey, deputy,

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<v Speaker 1>dollars in a dollar? Are you in today?

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<v Speaker 15>Yeah?

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<v Speaker 10>I'm here, Tom.

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<v Speaker 1>Why don't we call this dealer? I mean, let's find out.

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<v Speaker 4>I don't know how she got a clean title if

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<v Speaker 4>it was previously washed, I mean previously salvage Amy title.

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<v Speaker 6>The way they they the way I signed the title

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<v Speaker 6>was it was from a like a state farm. It

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<v Speaker 6>was like it was so you.

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<v Speaker 5>Knew it was so it was probably we we need

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<v Speaker 5>to see the paperwork. I think they probably told you

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<v Speaker 5>it was salvage and you just didn't know it.

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<v Speaker 9>Yeah, thankang an idea in the paperwork, you know.

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<v Speaker 6>Ially, the only thing that I said that was the

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<v Speaker 6>mileage was not the actual mileage. That's the only thing.

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<v Speaker 5>I Yeah, listen, I think Amy, I think you bought

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<v Speaker 5>a hunk of junk.

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<v Speaker 1>I hope to god it works.

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<v Speaker 4>I mean I hope that Kevin can find something that

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<v Speaker 4>can be repaired. Let's just leave it there. Okay, that's

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<v Speaker 4>our next step. Bob has a question for Kevin while

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<v Speaker 4>he's on the air. On the line here, Bob, what

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<v Speaker 4>is your question for Kevin at Sheridan Auto tech dot com.

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<v Speaker 11>Well, you know, we've got the import tariffs coming in.

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<v Speaker 11>I got a friend who just bought a new car.

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<v Speaker 11>I'm just like, I really like the car of God,

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<v Speaker 11>and I'm just wondering, how long do I you know,

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<v Speaker 11>how long do you really last if you take really

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<v Speaker 11>good care of them?

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<v Speaker 1>Well? What car do you have?

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<v Speaker 15>Yeah, look at a car.

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<v Speaker 11>I've got a twenty seventeen QX fifty. It's got the

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<v Speaker 11>three point seven liters six in it.

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<v Speaker 15>No, they're great cars. Yeah, you can. Most cars can

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<v Speaker 15>go to one hundred fifty to two hundred with proper

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<v Speaker 15>regular maintenance. It's it's not complicated. Yeah, don't skip out.

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<v Speaker 11>I just you know, yeah, I've just got one hundred. Yeah,

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<v Speaker 11>you know, I've probably got three years left.

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<v Speaker 4>Yeah, well sure you do. Look, those are really good cars, Bob.

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<v Speaker 4>Why were you wondering about the terraff.

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<v Speaker 11>Oh no, I've got a buddy who just ran out

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<v Speaker 11>and bought a new car because the terra for coming

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<v Speaker 11>in all this and that and I just really liked

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<v Speaker 11>this car, and I take good care of it.

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<v Speaker 13>I'm just I normally.

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<v Speaker 11>Trade them in about one hundred thousand miles, but I

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<v Speaker 11>think I'm just going to keep this.

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<v Speaker 15>Yep.

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<v Speaker 4>More and more people well, and I don't think more

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<v Speaker 4>and more people are and with the especially Japanese cars, Yep,

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<v Speaker 4>you can get a lot of life out of them.

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<v Speaker 15>I agree.

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<v Speaker 4>I'm telling you, when it comes to auto builders, the

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<v Speaker 4>Japanese standout, and that's just the way it is. Above

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<v Speaker 4>German cars, above American cars. In fact, German cars have

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<v Speaker 4>come down in the world in my opinion. Kevin, would

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<v Speaker 4>you say quality over the.

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<v Speaker 15>Years absolutely a great. Yeah, you got to own them

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<v Speaker 15>new and bail at three years or you're gonna you're

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<v Speaker 15>gonna have problems for last collar, you know. Yeah, you can't.

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<v Speaker 1>Very experience like problems.

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<v Speaker 15>Yep.

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<v Speaker 4>Right, three oh three seven, one, three eight, two five five.

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<v Speaker 4>Frank Durand the real estate man can give you a

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<v Speaker 4>market valuation of your home. What is that, Well, let's

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00:21:30.599 --> 00:21:32.680
<v Speaker 4>say you're not sure you want to sell. He can

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00:21:32.720 --> 00:21:36.039
<v Speaker 4>do an analysis free of charge, complimentary and let you

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00:21:36.079 --> 00:21:37.720
<v Speaker 4>know what it will sell for and what you will

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00:21:37.759 --> 00:21:41.400
<v Speaker 4>net based on his vast thirty year experience. Get that

401
00:21:41.440 --> 00:21:45.000
<v Speaker 4>free analysis. Frank Duran, The real Estate Man dot com

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00:21:45.000 --> 00:21:48.359
<v Speaker 4>three oh three nine to zero, sixteen twenty two.

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<v Speaker 1>Knock knock, knock, knock, knock, knock, knock, knock.

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<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

405
00:21:59.119 --> 00:22:01.759
<v Speaker 5>dot Com. You don't pay a cent until you're content.

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00:22:05.119 --> 00:22:08.319
<v Speaker 5>Time for an insurance checkup free, no obligation. In comparison,

407
00:22:08.440 --> 00:22:12.000
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

408
00:22:12.000 --> 00:22:14.759
<v Speaker 5>of insurance companies find out now three all three seven

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00:22:14.839 --> 00:22:15.279
<v Speaker 5>seven to one.

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<v Speaker 1>Help.

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<v Speaker 5>You'll think you're his only customer when you choose Frank

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00:22:18.559 --> 00:22:21.000
<v Speaker 5>durand the real Estate Man dot com to list your

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<v Speaker 5>home with Remax Alliance three all three nine two zero

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<v Speaker 5>sixteen twenty two. Hey Tom Martine here and speaking of.

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<v Speaker 1>Fuller, John is with us. Hello, Hello John. Hey.

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<v Speaker 4>Do you know I started the show saying that since

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<v Speaker 4>I got into financial advisement industry, the business, I found

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<v Speaker 4>something pretty shocking and I'm I mean this now, this

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<v Speaker 4>is compiled from just this is not what do you

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<v Speaker 4>call research when you go out to find just what

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<v Speaker 4>you want right.

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<v Speaker 1>I wasn't even looking for this.

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<v Speaker 4>I wasn't even looking for it, but I noticed a trend.

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<v Speaker 1>We have, of course at Waveight Wealth.

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<v Speaker 4>Management, both male and female clientele, and then we have couples.

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<v Speaker 4>Now here's something John, I found shocking. In an examination

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<v Speaker 4>of portfolios men, unmarried men had really good portfolio returns. Now,

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<v Speaker 4>I'm saying good so I can put it all in perspective.

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<v Speaker 4>They weren't outstanding, but they were good. Married men had

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<v Speaker 4>a bit better, and single females had the worst returns. Now,

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<v Speaker 4>these people were not investing their own money. They had

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<v Speaker 4>financial advisors.

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<v Speaker 5>Now, John, I don't know how an audience, I don't

434
00:23:59.480 --> 00:24:03.240
<v Speaker 5>know how how you go to a financial advisor as

435
00:24:03.279 --> 00:24:06.079
<v Speaker 5>a woman, and you go as a man, and you

436
00:24:06.119 --> 00:24:07.119
<v Speaker 5>go as a married couple.

437
00:24:07.880 --> 00:24:09.519
<v Speaker 1>I can see where a married.

438
00:24:09.200 --> 00:24:14.160
<v Speaker 4>Couple would have different risk tolerances and financial goals, like

439
00:24:14.200 --> 00:24:18.119
<v Speaker 4>with kids and stuff, where that might be a more

440
00:24:18.200 --> 00:24:21.279
<v Speaker 4>babysat portfolio. Although you know what I say, in their

441
00:24:21.319 --> 00:24:23.359
<v Speaker 4>financial advisement, they don't babyshit crap.

442
00:24:23.400 --> 00:24:25.720
<v Speaker 1>But but but a single woman.

443
00:24:26.359 --> 00:24:31.319
<v Speaker 4>Why is it that a single woman versus a single

444
00:24:31.400 --> 00:24:38.759
<v Speaker 4>man have vastly different returns on investments if you look

445
00:24:38.799 --> 00:24:41.160
<v Speaker 4>at male portfolios.

446
00:24:40.519 --> 00:24:46.839
<v Speaker 17>Go ahead, John, with completely passive investments. I mean, that's that's.

447
00:24:45.279 --> 00:24:49.279
<v Speaker 5>This versus managed money, versus managed money.

448
00:24:49.599 --> 00:24:51.039
<v Speaker 1>These are not day traders.

449
00:24:51.319 --> 00:24:52.200
<v Speaker 10>That whole thing is.

450
00:24:52.359 --> 00:24:55.799
<v Speaker 17>I mean, in theory, you should take the same risk

451
00:24:55.960 --> 00:25:00.440
<v Speaker 17>tolerance profile of say investor A and investor BE, and

452
00:25:00.440 --> 00:25:02.319
<v Speaker 17>if they came out with the same score on the

453
00:25:02.839 --> 00:25:06.119
<v Speaker 17>risk tolerance, it should have almost identical portfolios.

454
00:25:06.160 --> 00:25:09.000
<v Speaker 4>When you think, well, yeah, that's that's the and John

455
00:25:09.079 --> 00:25:12.359
<v Speaker 4>is touching on the for the on the financial advisement industry. Now,

456
00:25:12.400 --> 00:25:14.319
<v Speaker 4>we don't do it that way, but that's what most do.

457
00:25:14.599 --> 00:25:17.519
<v Speaker 4>Most financial advisors shake hands and get to know people,

458
00:25:18.000 --> 00:25:20.359
<v Speaker 4>go to their kitchen table or they meet at a restaurant,

459
00:25:20.519 --> 00:25:23.160
<v Speaker 4>and then they talk about investments. They say, well, what

460
00:25:23.279 --> 00:25:26.920
<v Speaker 4>are your goals and that's an appropriate question, and what

461
00:25:26.920 --> 00:25:29.000
<v Speaker 4>what are you comfortable with as far as risk?

462
00:25:29.240 --> 00:25:30.920
<v Speaker 1>And what did this happened or that happened?

463
00:25:30.920 --> 00:25:31.000
<v Speaker 15>What?

464
00:25:31.720 --> 00:25:32.079
<v Speaker 1>Okay?

465
00:25:32.119 --> 00:25:34.039
<v Speaker 4>Then you're right, John. Then they send that up to

466
00:25:34.119 --> 00:25:36.720
<v Speaker 4>line to a giant investor who then invests their funds.

467
00:25:36.920 --> 00:25:39.720
<v Speaker 4>That's how the industry works. They don't know you. They

468
00:25:39.799 --> 00:25:42.880
<v Speaker 4>just put you in a in a group. Now, sometimes

469
00:25:42.880 --> 00:25:45.079
<v Speaker 4>that works very well, by the way, sometimes it does.

470
00:25:46.160 --> 00:25:49.880
<v Speaker 4>Sometimes though they push funds that they work for.

471
00:25:50.000 --> 00:25:51.839
<v Speaker 1>So you know that's one thing.

472
00:25:51.920 --> 00:25:55.720
<v Speaker 4>Then you have number two, you have investment advisors who

473
00:25:55.920 --> 00:25:59.079
<v Speaker 4>actually invest your money. They actually listen to you, and

474
00:25:59.119 --> 00:26:00.480
<v Speaker 4>they tailor it to you.

475
00:26:00.640 --> 00:26:01.319
<v Speaker 1>That's what we do.

476
00:26:01.599 --> 00:26:04.079
<v Speaker 4>We are one of the probably two percent of all

477
00:26:04.079 --> 00:26:08.160
<v Speaker 4>planners and all advisors because every single client is different,

478
00:26:08.279 --> 00:26:11.720
<v Speaker 4>every single one has a portfolio chosen for them. Now,

479
00:26:11.839 --> 00:26:14.160
<v Speaker 4>no matter how you look at it, what John said

480
00:26:14.240 --> 00:26:17.000
<v Speaker 4>is true. If you go to a financial advisor, how

481
00:26:17.119 --> 00:26:19.799
<v Speaker 4>is it that if they use the same questionnaires and

482
00:26:19.880 --> 00:26:23.039
<v Speaker 4>the same procedure, how is it that I'm looking at

483
00:26:23.160 --> 00:26:29.599
<v Speaker 4>stats that absolutely positively show that female investment for polios

484
00:26:30.000 --> 00:26:33.880
<v Speaker 4>are routinely less than males. I don't understand it. And

485
00:26:33.960 --> 00:26:37.119
<v Speaker 4>I brought this up not because I have any great answers.

486
00:26:37.440 --> 00:26:41.359
<v Speaker 4>It's absolutely a fact. And then I went and further researched,

487
00:26:41.880 --> 00:26:47.359
<v Speaker 4>and because we were finding this and Yahoo Finance actually

488
00:26:48.359 --> 00:26:54.039
<v Speaker 4>went to the Census Bureau and published actual returns.

489
00:26:54.799 --> 00:27:01.000
<v Speaker 5>The gap is astounding. It is absolutely astounding. If you

490
00:27:01.039 --> 00:27:05.559
<v Speaker 5>look at this chart, you will see that male counterparts

491
00:27:06.200 --> 00:27:10.799
<v Speaker 5>male just single males investing in the stock market and

492
00:27:10.920 --> 00:27:16.880
<v Speaker 5>single females with advisors, men are almost double of what

493
00:27:16.960 --> 00:27:18.200
<v Speaker 5>women get in returns?

494
00:27:18.759 --> 00:27:19.799
<v Speaker 1>Now, why is that?

495
00:27:20.079 --> 00:27:22.720
<v Speaker 4>I doubt And I'm not trying to you know, I'm

496
00:27:22.759 --> 00:27:28.279
<v Speaker 4>not saying that. You know, the financial advisor is going

497
00:27:28.359 --> 00:27:30.680
<v Speaker 4>to because many of them are female too. They're going

498
00:27:30.720 --> 00:27:32.359
<v Speaker 4>to look at a woman and say, ah, we don't

499
00:27:32.400 --> 00:27:34.599
<v Speaker 4>care that much about you, We're not going to babysat

500
00:27:34.640 --> 00:27:35.799
<v Speaker 4>your portfolio that much.

501
00:27:36.160 --> 00:27:38.079
<v Speaker 1>But even what but as John.

502
00:27:37.960 --> 00:27:40.799
<v Speaker 4>Alluded to, they put you with a big broker somewhere,

503
00:27:40.880 --> 00:27:43.839
<v Speaker 4>a big advisor, and that advisor doesn't know that account

504
00:27:43.880 --> 00:27:47.039
<v Speaker 4>numbers a male or female. I mean, how the hell

505
00:27:47.559 --> 00:27:50.440
<v Speaker 4>does it turn out that women are getting the short

506
00:27:50.559 --> 00:27:53.279
<v Speaker 4>end of the stick through investing.

507
00:27:53.559 --> 00:27:56.759
<v Speaker 5>I wish I knew. I have no idea. Could it

508
00:27:56.880 --> 00:27:59.119
<v Speaker 5>be that single.

509
00:27:58.799 --> 00:28:03.160
<v Speaker 4>Women fill out those questionnaires and really maybe take a

510
00:28:03.200 --> 00:28:08.400
<v Speaker 4>big risk of maybe they're more risk adverse, you know,

511
00:28:08.799 --> 00:28:13.000
<v Speaker 4>than the male counterparts, because remember most financial advisors do

512
00:28:13.079 --> 00:28:15.759
<v Speaker 4>the questionnaires and all of that crap and then send

513
00:28:15.799 --> 00:28:18.079
<v Speaker 4>it up the line and make a commission on you.

514
00:28:18.720 --> 00:28:21.880
<v Speaker 4>So maybe the women answer, well, it has to be that.

515
00:28:22.039 --> 00:28:25.240
<v Speaker 4>It can't be anything else because account numbers have no gender.

516
00:28:25.880 --> 00:28:27.720
<v Speaker 4>I don't know who I'm investing for when I have

517
00:28:27.759 --> 00:28:31.400
<v Speaker 4>an account number, you know, when I'm a giant firm,

518
00:28:31.799 --> 00:28:34.440
<v Speaker 4>so they're not thinking, let's do less for women than men.

519
00:28:34.680 --> 00:28:37.160
<v Speaker 4>I think it has to be in the questions. I

520
00:28:37.359 --> 00:28:40.160
<v Speaker 4>think it has to be in the perception. When the

521
00:28:40.160 --> 00:28:45.559
<v Speaker 4>females are asked questions about investing, they must come back

522
00:28:45.720 --> 00:28:50.039
<v Speaker 4>maybe in a way that denotes they want less risk

523
00:28:51.240 --> 00:28:55.200
<v Speaker 4>and maybe more principal protection than a male, and therefore

524
00:28:55.559 --> 00:28:58.480
<v Speaker 4>the male over time has higher returns.

525
00:28:58.559 --> 00:29:01.559
<v Speaker 17>Would you say that, said John Well, I mean that

526
00:29:01.640 --> 00:29:04.000
<v Speaker 17>kind of defeats the whole premise of the questions being

527
00:29:04.039 --> 00:29:08.119
<v Speaker 17>answered identically. But here's my theory, if you will. I mean,

528
00:29:08.359 --> 00:29:11.759
<v Speaker 17>just in my own circumstance. My wife, I don't think,

529
00:29:11.799 --> 00:29:16.359
<v Speaker 17>has ever once called our financial person to say, hey,

530
00:29:16.400 --> 00:29:19.480
<v Speaker 17>what's going on with the account? You know, what do

531
00:29:19.519 --> 00:29:22.759
<v Speaker 17>you think about this? And may never ever ever want

532
00:29:22.880 --> 00:29:25.599
<v Speaker 17>she would have to go look up the log ins

533
00:29:25.640 --> 00:29:28.720
<v Speaker 17>to actually go log into her account, and yet historically

534
00:29:28.960 --> 00:29:32.200
<v Speaker 17>hers have done better than mine, and I, you know,

535
00:29:32.319 --> 00:29:35.400
<v Speaker 17>I talked to mine somewhat regularly. I try not to

536
00:29:35.599 --> 00:29:39.119
<v Speaker 17>interfere or inject any of my wisdom, which is the

537
00:29:39.240 --> 00:29:40.200
<v Speaker 17>wrong thing to do.

538
00:29:41.519 --> 00:29:42.200
<v Speaker 10>Yeah, I don't know.

539
00:29:42.279 --> 00:29:47.079
<v Speaker 17>Maybe just maybe a completely passive investor that doesn't interfere

540
00:29:47.160 --> 00:29:50.359
<v Speaker 17>and has the patience to just let the portfolios do

541
00:29:50.440 --> 00:29:53.480
<v Speaker 17>what they're supposed to do. In the end, has a

542
00:29:53.480 --> 00:29:54.640
<v Speaker 17>better outcome.

543
00:29:56.880 --> 00:29:57.279
<v Speaker 1>Could be.

544
00:29:57.599 --> 00:29:59.920
<v Speaker 4>Now, John, what you said about answering questions, I do

545
00:30:00.000 --> 00:30:06.119
<v Speaker 4>ethnically on these surveys from from Yahoo Finance and the

546
00:30:06.160 --> 00:30:12.680
<v Speaker 4>Census Bureau, the investors. These are raw returns and the investor.

547
00:30:12.759 --> 00:30:15.359
<v Speaker 4>We don't know what the investors answered on questions.

548
00:30:15.559 --> 00:30:17.640
<v Speaker 1>We have no idea. They didn't go that far.

549
00:30:17.920 --> 00:30:22.039
<v Speaker 4>All they did were raw returns per gender, raw returns

550
00:30:22.079 --> 00:30:22.599
<v Speaker 4>per gender.

551
00:30:24.079 --> 00:30:27.799
<v Speaker 17>Yeah, so you can't really infuse my premise to analyze that.

552
00:30:27.920 --> 00:30:31.160
<v Speaker 17>I mean, right right, I think you're probably right. I

553
00:30:31.519 --> 00:30:36.119
<v Speaker 17>think most you know, female investors and particularly you know,

554
00:30:36.319 --> 00:30:40.160
<v Speaker 17>single female investors are probably going to trend more conservative

555
00:30:40.240 --> 00:30:43.319
<v Speaker 17>and and you know, long term capital growth and not,

556
00:30:43.759 --> 00:30:46.000
<v Speaker 17>you know, not have as much of a risk tolerance

557
00:30:46.079 --> 00:30:49.759
<v Speaker 17>as as maybe the you know, the male counterpart would be.

558
00:30:49.960 --> 00:30:51.720
<v Speaker 17>I think that's pretty safe to say.

559
00:30:53.359 --> 00:30:55.160
<v Speaker 1>Thank you, John. Well, we got to take a break.

560
00:30:55.759 --> 00:30:56.319
<v Speaker 1>Coming back.

561
00:30:56.400 --> 00:31:01.200
<v Speaker 4>Dmitri Christie's on the line for an update and we'll

562
00:31:01.200 --> 00:31:03.480
<v Speaker 4>talk about that coming up. I'm Tom Martino three oh

563
00:31:03.519 --> 00:31:07.839
<v Speaker 4>three seven one three eight two five five go with

564
00:31:07.920 --> 00:31:11.480
<v Speaker 4>a sure thing Denver's best roofer Excel Roofing dot com.

565
00:31:11.519 --> 00:31:17.240
<v Speaker 5>You don't pay a cent until you're content. Time for

566
00:31:17.279 --> 00:31:20.480
<v Speaker 5>an insurance check up free, no obligation. In comparison, call

567
00:31:20.559 --> 00:31:23.880
<v Speaker 5>Compass Insurance paying too much your coverage at dozens of

568
00:31:23.920 --> 00:31:26.880
<v Speaker 5>insurance companies find out now three all three seven seven

569
00:31:26.880 --> 00:31:27.119
<v Speaker 5>to one.

570
00:31:27.240 --> 00:31:27.519
<v Speaker 1>Help.

571
00:31:27.640 --> 00:31:30.279
<v Speaker 5>You'll think you're his only customer when you choose Frank

572
00:31:30.359 --> 00:31:32.799
<v Speaker 5>durand the real estate Man dot com to list your

573
00:31:32.839 --> 00:31:35.960
<v Speaker 5>home with Remax Alliance three oh three nine two zero

574
00:31:36.119 --> 00:31:39.599
<v Speaker 5>sixteen twenty two.

575
00:31:42.039 --> 00:31:45.319
<v Speaker 4>Hey Tom Martino here, what do you do when you

576
00:31:45.359 --> 00:31:48.319
<v Speaker 4>go on door dash and give the wrong address? How

577
00:31:48.319 --> 00:31:51.160
<v Speaker 4>do you change it? Come on, there's got to be

578
00:31:51.160 --> 00:31:52.079
<v Speaker 4>a way to change it.

579
00:31:52.119 --> 00:31:54.400
<v Speaker 1>Come on, man, how do.

580
00:31:54.440 --> 00:31:54.920
<v Speaker 10>You do it?

581
00:31:56.200 --> 00:31:59.160
<v Speaker 1>There's got to be a way to change your address?

582
00:31:59.640 --> 00:32:00.519
<v Speaker 10>Can you contract?

583
00:32:00.599 --> 00:32:02.799
<v Speaker 1>Okay, change your dress? I just found it.

584
00:32:03.000 --> 00:32:05.480
<v Speaker 5>Oh thank god, I've just found it because it was

585
00:32:05.519 --> 00:32:09.240
<v Speaker 5>going somewhere that I don't go right now today.

586
00:32:09.640 --> 00:32:12.480
<v Speaker 4>Okay, I changed my address. This is a good app.

587
00:32:13.160 --> 00:32:16.160
<v Speaker 4>I just changed my address. So there you go.

588
00:32:16.759 --> 00:32:18.599
<v Speaker 1>I think it's gonna be good anyway.

589
00:32:18.640 --> 00:32:21.079
<v Speaker 4>Three oh three seven to one three talk three oh

590
00:32:21.079 --> 00:32:24.400
<v Speaker 4>three seven one three eight two five five I digress.

591
00:32:24.440 --> 00:32:26.640
<v Speaker 4>I'm doing a radio show, right, I guess I got

592
00:32:26.640 --> 00:32:29.559
<v Speaker 4>to get out of a door dash here. Okay, so

593
00:32:29.759 --> 00:32:35.079
<v Speaker 4>let's talk about uh this follow up with Dimitri. I'm

594
00:32:35.119 --> 00:32:37.559
<v Speaker 4>gonna put you on the camera here, Dimitri with us.

595
00:32:37.839 --> 00:32:41.839
<v Speaker 4>So what's going on with Christy? Let's recap the problem.

596
00:32:41.519 --> 00:32:43.480
<v Speaker 18>For you know, Christy called us a couple of weeks

597
00:32:43.519 --> 00:32:46.640
<v Speaker 18>ago because she just bought a new Honda Hybrid and

598
00:32:47.079 --> 00:32:51.119
<v Speaker 18>her complaint was that it's making two noises. One is

599
00:32:51.200 --> 00:32:53.279
<v Speaker 18>kind of a tick tick tick tick tick sound which

600
00:32:53.359 --> 00:32:56.279
<v Speaker 18>comes and goes, and the other one is this very

601
00:32:56.559 --> 00:33:04.599
<v Speaker 18>high pitched wit fas circumstances all right, and and you know,

602
00:33:04.680 --> 00:33:06.599
<v Speaker 18>it seems like most people thought she was kind of

603
00:33:06.640 --> 00:33:10.839
<v Speaker 18>crazy really, but well, it's a it's a sound that

604
00:33:10.960 --> 00:33:13.319
<v Speaker 18>she said only she can hear and not everybody else

605
00:33:13.359 --> 00:33:17.440
<v Speaker 18>can hear it. There it is, That's exactly what I heard.

606
00:33:18.119 --> 00:33:19.359
<v Speaker 1>So but you actually heard it?

607
00:33:19.559 --> 00:33:22.279
<v Speaker 18>Yeah, Kevin from Shardon Autotech and I went for a

608
00:33:22.400 --> 00:33:27.960
<v Speaker 18>ride with Christy, and Kevin only heard the sound once,

609
00:33:28.720 --> 00:33:32.279
<v Speaker 18>but I heard it probably a dozen times, and it

610
00:33:32.440 --> 00:33:34.680
<v Speaker 18>was very clear to me that the sound it's just

611
00:33:34.759 --> 00:33:38.240
<v Speaker 18>a camp sportage. No, no, it's a Honda. I can't

612
00:33:38.279 --> 00:33:42.240
<v Speaker 18>remember what Honda, but it's brand new, that's it. It's

613
00:33:42.279 --> 00:33:44.559
<v Speaker 18>a really nice looking car of beautiful blue paint.

614
00:33:44.640 --> 00:33:46.319
<v Speaker 1>By the way, for some reason, I can't find her

615
00:33:46.319 --> 00:33:49.400
<v Speaker 1>original call. It's okay, she's here in my you're spelling

616
00:33:49.440 --> 00:33:52.319
<v Speaker 1>it right? How am I spelling it?

617
00:33:53.720 --> 00:33:53.960
<v Speaker 10>And I.

618
00:33:56.880 --> 00:33:56.920
<v Speaker 4>R?

619
00:33:57.440 --> 00:33:59.519
<v Speaker 1>Okay? Got it? Okay, go ahead.

620
00:34:00.440 --> 00:34:03.039
<v Speaker 19>We went on a trip with my sisters last week

621
00:34:03.200 --> 00:34:05.759
<v Speaker 19>and one sister could hear it and one sister could not,

622
00:34:06.119 --> 00:34:08.280
<v Speaker 19>So it is selective who.

623
00:34:08.239 --> 00:34:08.880
<v Speaker 7>Gets to hear it.

624
00:34:10.480 --> 00:34:11.800
<v Speaker 10>Yeah, I'm not surprised, Tom.

625
00:34:12.119 --> 00:34:14.559
<v Speaker 18>If you can imagine a high pitched sound that borders

626
00:34:14.599 --> 00:34:18.360
<v Speaker 18>an ultrasonic and if you see it, now, have you

627
00:34:18.400 --> 00:34:20.119
<v Speaker 18>ever been to the to a dentist that.

628
00:34:20.239 --> 00:34:21.679
<v Speaker 10>Uses one of those ultrasonic crew?

629
00:34:22.440 --> 00:34:24.599
<v Speaker 1>So some people hear it and some people don't. Yeah, no,

630
00:34:24.679 --> 00:34:27.079
<v Speaker 1>I've heard that. Listen. That's not uncommon.

631
00:34:27.679 --> 00:34:30.639
<v Speaker 4>There are frequencies some people can't stand and they can

632
00:34:30.719 --> 00:34:31.880
<v Speaker 4>hear and other people can't.

633
00:34:32.039 --> 00:34:33.840
<v Speaker 18>And I think you're one of those because I think

634
00:34:33.920 --> 00:34:37.639
<v Speaker 18>you used to hear the high pitch sound from old TVs, right,

635
00:34:37.760 --> 00:34:39.360
<v Speaker 18>the ones with the old CRT screw.

636
00:34:39.440 --> 00:34:42.639
<v Speaker 5>That's exactly I heard it too. Now, Oh wait, what

637
00:34:42.719 --> 00:34:44.280
<v Speaker 5>are we going to do about it, though, can we

638
00:34:44.440 --> 00:34:47.440
<v Speaker 5>We'll talk about that coming back. I'm Tom Martine. Stick

639
00:34:47.480 --> 00:34:50.079
<v Speaker 5>around Christy and then Ray needs investment advice.

640
00:34:50.159 --> 00:34:50.719
<v Speaker 1>We'll talk to him.

641
00:34:50.760 --> 00:34:53.280
<v Speaker 4>Coming up on The Troubleshooter Show three oh three seven

642
00:34:53.320 --> 00:34:54.639
<v Speaker 4>one three Talk seven one three eight.

643
00:34:54.559 --> 00:34:57.239
<v Speaker 1>Two five five or three oh three Martino.

644
00:35:05.000 --> 00:35:08.239
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

645
00:35:08.360 --> 00:35:08.760
<v Speaker 5>dot com.

646
00:35:08.960 --> 00:35:11.000
<v Speaker 1>You don't pay a cent until you're content.

647
00:35:14.360 --> 00:35:17.519
<v Speaker 5>Time for an insurance check up free, no obligation comparison

648
00:35:17.679 --> 00:35:21.239
<v Speaker 5>call Compass Insurance. Pay too much your coverage at dozens

649
00:35:21.239 --> 00:35:24.000
<v Speaker 5>of insurance companies find out now three oh three seven

650
00:35:24.079 --> 00:35:26.880
<v Speaker 5>seven to one help. You'll think you're his only customer

651
00:35:26.960 --> 00:35:29.119
<v Speaker 5>when you choose Frank durand the real estate Man dot

652
00:35:29.239 --> 00:35:32.519
<v Speaker 5>com to list your home with Remax Alliance three oh

653
00:35:32.599 --> 00:35:34.639
<v Speaker 5>three nine two zero sixteen twenty two.

654
00:35:40.199 --> 00:35:40.519
<v Speaker 2>Ripped.

655
00:35:42.480 --> 00:35:48.840
<v Speaker 1>You need that so you don't have to run ins

656
00:35:49.440 --> 00:35:51.239
<v Speaker 1>as we can show.

657
00:35:51.440 --> 00:35:52.719
<v Speaker 10>Shooter's gonna help.

658
00:35:53.000 --> 00:35:54.119
<v Speaker 7>Come man.

659
00:35:55.599 --> 00:35:59.079
<v Speaker 3>Is the Troubleshooter Show, No Tom Martine.

660
00:36:00.960 --> 00:36:02.079
<v Speaker 1>Hello, I'm Tom Artine.

661
00:36:02.159 --> 00:36:02.880
<v Speaker 10>Welcome to the show.

662
00:36:02.920 --> 00:36:05.159
<v Speaker 5>Three oh three seven on three Talk seven one three

663
00:36:05.280 --> 00:36:06.400
<v Speaker 5>eight two five five.

664
00:36:07.199 --> 00:36:09.800
<v Speaker 1>What we do is solve problems. Answer questions, take complaints.

665
00:36:09.840 --> 00:36:13.519
<v Speaker 4>We're covering millions of dollars for cash, merchandise, exchanges, refunds,

666
00:36:13.559 --> 00:36:14.159
<v Speaker 4>and services.

667
00:36:15.039 --> 00:36:18.039
<v Speaker 1>I got John Fuller with me and Fuller Law. John

668
00:36:18.079 --> 00:36:18.559
<v Speaker 1>Fuller is.

669
00:36:18.519 --> 00:36:21.239
<v Speaker 4>A personal injury attorney, but he's also our go to

670
00:36:21.440 --> 00:36:23.800
<v Speaker 4>expert for other legal stuff and we use him as

671
00:36:23.840 --> 00:36:27.320
<v Speaker 4>a co host, which he's doing today. So chime in

672
00:36:27.480 --> 00:36:29.920
<v Speaker 4>John whenever you can. But I don't take breath, so

673
00:36:30.119 --> 00:36:36.880
<v Speaker 4>it's gonna be hard. Christy, Uh, she had this car

674
00:36:37.039 --> 00:36:41.320
<v Speaker 4>that's making a noise. I often wonder though, if you're

675
00:36:41.400 --> 00:36:44.840
<v Speaker 4>susceptible or sensitive to a noise and no one else

676
00:36:44.920 --> 00:36:47.280
<v Speaker 4>hears it, what does the manufacturer have to do?

677
00:36:47.760 --> 00:36:49.480
<v Speaker 1>Well? Dmitri went and heard the noise.

678
00:36:49.760 --> 00:36:53.360
<v Speaker 4>Christy says, sometimes people hear it, sometimes people don't. Would

679
00:36:53.400 --> 00:36:57.960
<v Speaker 4>you say, Christy or Dimitri, the majority of people hear

680
00:36:58.119 --> 00:37:00.000
<v Speaker 4>the noise or do not hear the noise?

681
00:37:00.480 --> 00:37:03.159
<v Speaker 18>Now, based on my personal experience with hearing other high

682
00:37:03.199 --> 00:37:05.960
<v Speaker 18>pitched sounds, I would say almost nobody can hear this sound.

683
00:37:06.760 --> 00:37:09.239
<v Speaker 4>Well, what does what is a manufacturer to do or

684
00:37:09.280 --> 00:37:11.639
<v Speaker 4>a dealer? When someone says, I don't like that high

685
00:37:11.679 --> 00:37:13.800
<v Speaker 4>pitch squeal. It's a hybrid car, right.

686
00:37:13.840 --> 00:37:16.719
<v Speaker 18>Yeah, it's a hybrid car, and in my view, the

687
00:37:16.840 --> 00:37:20.920
<v Speaker 18>high pitch sound is associated with the recharging system.

688
00:37:21.440 --> 00:37:23.599
<v Speaker 1>I heard why only when you let off on the game,

689
00:37:23.719 --> 00:37:24.320
<v Speaker 1>you let off.

690
00:37:24.239 --> 00:37:27.760
<v Speaker 18>The gas, it becomes apparent and then intensifies when you

691
00:37:27.840 --> 00:37:30.159
<v Speaker 18>step on the brakes, which kind.

692
00:37:30.000 --> 00:37:31.079
<v Speaker 10>Of makes sense because that's.

693
00:37:30.920 --> 00:37:33.320
<v Speaker 1>When the recharging system works at all speeds.

694
00:37:33.440 --> 00:37:35.360
<v Speaker 19>I hear it at all speeds. But you're right, it

695
00:37:35.519 --> 00:37:38.880
<v Speaker 19>is louder when you're coasting, and it louder yet when

696
00:37:38.880 --> 00:37:39.400
<v Speaker 19>you're breaking.

697
00:37:39.960 --> 00:37:40.679
<v Speaker 7>But did you get a.

698
00:37:40.719 --> 00:37:42.639
<v Speaker 19>Chance to call on on the service to see if

699
00:37:42.639 --> 00:37:43.760
<v Speaker 19>they've heard this from others?

700
00:37:45.119 --> 00:37:47.000
<v Speaker 10>Yeah, you know, I contacted two hundreds.

701
00:37:47.000 --> 00:37:47.920
<v Speaker 1>This is what he wants to do.

702
00:37:48.079 --> 00:37:50.159
<v Speaker 18>Listen, this is our this is our next step, and

703
00:37:50.199 --> 00:37:52.800
<v Speaker 18>it's still on my front burner. So I'm going to

704
00:37:52.840 --> 00:37:55.400
<v Speaker 18>follow up as soon as this phone calls concluded. But

705
00:37:56.039 --> 00:38:00.599
<v Speaker 18>last week I left very detailed voice messages for two

706
00:38:00.639 --> 00:38:03.599
<v Speaker 18>Honda dealers, Planet Honda and I forgot the other one.

707
00:38:04.159 --> 00:38:07.360
<v Speaker 18>And what I asked for was for them to kind

708
00:38:07.400 --> 00:38:09.119
<v Speaker 18>of make a joint appointment for you and me to

709
00:38:09.199 --> 00:38:12.400
<v Speaker 18>come in with that car and discuss the sounds. See

710
00:38:12.440 --> 00:38:14.000
<v Speaker 18>if they can hear it, see if they've heard this

711
00:38:14.119 --> 00:38:18.360
<v Speaker 18>complaint before, and if they have, what has the manufacturer.

712
00:38:17.840 --> 00:38:18.440
<v Speaker 10>Done about it?

713
00:38:18.960 --> 00:38:21.679
<v Speaker 18>My question really is not it's not my intent to

714
00:38:21.760 --> 00:38:23.880
<v Speaker 18>point the finger at Honda for making a defective ve.

715
00:38:24.039 --> 00:38:25.440
<v Speaker 1>And what kind is it? A CRV?

716
00:38:25.880 --> 00:38:31.840
<v Speaker 10>It's a CERV let's see hybrid. Yeah, hybrid, Yes, CERV

717
00:38:32.320 --> 00:38:33.360
<v Speaker 10>sport hybrid.

718
00:38:33.920 --> 00:38:36.440
<v Speaker 18>So it could be that this sound christy is within

719
00:38:36.519 --> 00:38:40.559
<v Speaker 18>the design parameters of the vehicle, in which case our options, well,

720
00:38:40.599 --> 00:38:43.000
<v Speaker 18>we won't have any options to fix it. But if

721
00:38:43.039 --> 00:38:45.320
<v Speaker 18>they say, hey, look sometimes we can swap out this

722
00:38:45.559 --> 00:38:47.320
<v Speaker 18>diode or resistor or something like that.

723
00:38:47.480 --> 00:38:48.800
<v Speaker 1>Look what I found on Reddit?

724
00:38:49.039 --> 00:38:49.360
<v Speaker 10>Uh huh.

725
00:38:50.119 --> 00:38:53.519
<v Speaker 4>I bought a twenty twenty four CRV hybrid and earlier

726
00:38:53.599 --> 00:38:55.480
<v Speaker 4>today and for the next time as I hear a

727
00:38:55.559 --> 00:38:59.079
<v Speaker 4>high pitched whistle, Yeah, did you read this under Reddit?

728
00:38:59.239 --> 00:38:59.880
<v Speaker 10>Nos?

729
00:38:59.880 --> 00:39:02.199
<v Speaker 4>All kinds of people who are experienced this on Reddit

730
00:39:02.639 --> 00:39:05.079
<v Speaker 4>once said same thing here. I have a twenty three hybrid.

731
00:39:05.840 --> 00:39:08.679
<v Speaker 19>We did drive another carbon copy. My daughter and I

732
00:39:08.840 --> 00:39:11.239
<v Speaker 19>drove that other vehicle just exactly like.

733
00:39:11.360 --> 00:39:13.000
<v Speaker 7>Mine, and it did not make the noise.

734
00:39:13.239 --> 00:39:14.239
<v Speaker 9>So even though I.

735
00:39:14.239 --> 00:39:18.559
<v Speaker 19>Wouldn't say it's a bad design or whatever term you

736
00:39:18.719 --> 00:39:23.679
<v Speaker 19>use malfunctioning, I don't think it's a parent or or there,

737
00:39:23.960 --> 00:39:27.079
<v Speaker 19>and it doesn't manifest in every version.

738
00:39:26.840 --> 00:39:27.199
<v Speaker 10>Of the car.

739
00:39:27.800 --> 00:39:29.719
<v Speaker 1>Listen, that's what they're saying. On Reddit.

740
00:39:30.000 --> 00:39:33.199
<v Speaker 4>They're saying select models because they've gone back and done

741
00:39:33.239 --> 00:39:35.920
<v Speaker 4>the same thing you did and took test drives in

742
00:39:36.000 --> 00:39:37.440
<v Speaker 4>other cars that don't have the noise.

743
00:39:37.760 --> 00:39:41.639
<v Speaker 19>The same model, people, same year, same model, same trim.

744
00:39:41.880 --> 00:39:45.880
<v Speaker 10>Christy Tom. Do any of those posts on Reddit suggest

745
00:39:46.119 --> 00:39:46.519
<v Speaker 10>a fix.

746
00:39:46.960 --> 00:39:49.920
<v Speaker 4>Here's what they're saying. Here's what they're saying. One had

747
00:39:49.960 --> 00:39:56.599
<v Speaker 4>a Honda Engineering look into it. Information is not yet available,

748
00:39:57.039 --> 00:40:01.800
<v Speaker 4>but Honda's internal engineering troubleshooting for they're talking about it,

749
00:40:01.920 --> 00:40:06.079
<v Speaker 4>and I've had it back three months. The whining has

750
00:40:06.199 --> 00:40:09.159
<v Speaker 4>been completely gone since I got it back. They didn't

751
00:40:09.159 --> 00:40:12.800
<v Speaker 4>say what happened though. I know this is an old post,

752
00:40:12.840 --> 00:40:15.199
<v Speaker 4>but I want to respond. I had the same noise.

753
00:40:16.199 --> 00:40:18.800
<v Speaker 4>It's in my twenty twenty five. Can you send me

754
00:40:18.880 --> 00:40:24.800
<v Speaker 4>the dealership that actually fixed it. Apparently Corporate Honda hasn't

755
00:40:24.880 --> 00:40:29.159
<v Speaker 4>issued any kind of a service bulletin. However, the dealership

756
00:40:29.360 --> 00:40:32.760
<v Speaker 4>test did confirm that there's a noise coming from it.

757
00:40:33.199 --> 00:40:35.840
<v Speaker 1>This is weird, This is truly weird.

758
00:40:36.000 --> 00:40:38.239
<v Speaker 19>Told me the service I went to told me they

759
00:40:38.320 --> 00:40:41.199
<v Speaker 19>couldn't hear it, and then I had other people drive it,

760
00:40:41.280 --> 00:40:42.840
<v Speaker 19>and then they said, oh, they can hear it, but

761
00:40:42.880 --> 00:40:44.039
<v Speaker 19>as normal operations.

762
00:40:46.400 --> 00:40:46.599
<v Speaker 15>Yeah.

763
00:40:46.719 --> 00:40:49.440
<v Speaker 10>I mean that, so, Christy. So here's my next step.

764
00:40:49.480 --> 00:40:51.119
<v Speaker 18>I'm gonna I think we have three or four more

765
00:40:51.239 --> 00:40:54.000
<v Speaker 18>hundred dealers here that I haven't called yet. I started

766
00:40:54.039 --> 00:40:56.159
<v Speaker 18>with the ones that are closest to you because you

767
00:40:56.199 --> 00:40:58.559
<v Speaker 18>were in the springs. So let me call the other

768
00:40:58.639 --> 00:41:00.440
<v Speaker 18>ones and let me see if I can get one

769
00:41:00.519 --> 00:41:02.519
<v Speaker 18>of them. I'm going to call them right now, and

770
00:41:02.519 --> 00:41:04.239
<v Speaker 18>I'm gonna see if one of them would be willing

771
00:41:04.280 --> 00:41:06.119
<v Speaker 18>to make an appointment for both of us to come

772
00:41:06.159 --> 00:41:09.599
<v Speaker 18>in and discuss this. Yeah, let's do that accusatory way,

773
00:41:10.199 --> 00:41:12.559
<v Speaker 18>but in what you just did. Hey, have you heard

774
00:41:12.599 --> 00:41:14.280
<v Speaker 18>this before? And if so, have ever been able to

775
00:41:14.360 --> 00:41:17.400
<v Speaker 18>fix it? So I'll be in touch as soon as

776
00:41:17.440 --> 00:41:18.400
<v Speaker 18>I make that appointment.

777
00:41:18.840 --> 00:41:20.960
<v Speaker 4>All right, Christy, thank you for calling. We'll be in

778
00:41:21.039 --> 00:41:22.960
<v Speaker 4>touch with you. Three oh three seven one three eight

779
00:41:23.039 --> 00:41:25.599
<v Speaker 4>two five five? Ray, what's going on with you?

780
00:41:25.760 --> 00:41:25.920
<v Speaker 8>Ray?

781
00:41:26.119 --> 00:41:27.840
<v Speaker 1>Welcome? Hey?

782
00:41:27.880 --> 00:41:29.360
<v Speaker 20>Hey, Tom, thank you very much.

783
00:41:29.719 --> 00:41:32.199
<v Speaker 21>A first one to thank you and your team for

784
00:41:32.400 --> 00:41:36.400
<v Speaker 21>providing the knowledge, means, and connections for those that are

785
00:41:36.480 --> 00:41:37.239
<v Speaker 21>less informed.

786
00:41:37.320 --> 00:41:40.519
<v Speaker 1>You do great brother, Thank you, thank you.

787
00:41:40.519 --> 00:41:46.440
<v Speaker 21>Closed on a house yesterday, which will net me after taxes,

788
00:41:47.159 --> 00:41:50.320
<v Speaker 21>the expenses, et cetera, about one point eight.

789
00:41:51.360 --> 00:41:53.800
<v Speaker 20>I was curious to ask too, Well, that must have been.

790
00:41:53.719 --> 00:41:56.199
<v Speaker 5>One hell of a house. Wait a minute, you just

791
00:41:56.360 --> 00:41:58.679
<v Speaker 5>closed on it and you're gonna net one point eight.

792
00:42:00.360 --> 00:42:03.639
<v Speaker 21>Yes, after tax liability.

793
00:42:03.719 --> 00:42:07.800
<v Speaker 5>Yeah everything, Yeah, even after your gain, you're gonna get

794
00:42:07.840 --> 00:42:09.280
<v Speaker 5>one point eight clean.

795
00:42:10.679 --> 00:42:12.800
<v Speaker 12>After my capital gains pay?

796
00:42:12.920 --> 00:42:17.039
<v Speaker 21>Am I two twenty five two fifty and going to

797
00:42:17.119 --> 00:42:20.039
<v Speaker 21>capitol games tax on a net about one point eight.

798
00:42:21.079 --> 00:42:21.760
<v Speaker 8>I got a check.

799
00:42:21.920 --> 00:42:25.800
<v Speaker 21>I got it basically a wire yesterday for two point

800
00:42:25.840 --> 00:42:28.719
<v Speaker 21>one five and out of that I'll have at least

801
00:42:28.800 --> 00:42:31.719
<v Speaker 21>one point eight and it's probably actually closed for one

802
00:42:31.760 --> 00:42:33.079
<v Speaker 21>point nine something like that.

803
00:42:33.360 --> 00:42:37.320
<v Speaker 10>Yes, okay, so uh.

804
00:42:37.559 --> 00:42:40.079
<v Speaker 21>I was wondering if you might have any suggestions as

805
00:42:40.199 --> 00:42:43.639
<v Speaker 21>to a certain sector in the market stock market to follow,

806
00:42:43.840 --> 00:42:44.119
<v Speaker 21>or if.

807
00:42:44.119 --> 00:42:46.119
<v Speaker 1>It might be best just to follow the s and

808
00:42:46.239 --> 00:42:47.559
<v Speaker 1>p uh.

809
00:42:47.719 --> 00:42:51.360
<v Speaker 21>Since I'm hitting the market at a very nice time,

810
00:42:51.599 --> 00:42:56.679
<v Speaker 21>being down, if I could kind of get between now

811
00:42:56.719 --> 00:42:58.559
<v Speaker 21>and the end of the year return of ten percent,

812
00:42:58.679 --> 00:43:03.519
<v Speaker 21>I will have hit a home run. But it is

813
00:43:03.679 --> 00:43:07.119
<v Speaker 21>being very aggressive, okay, given the current economic condition.

814
00:43:07.920 --> 00:43:10.360
<v Speaker 4>No, I get you ray first and foremost, I want

815
00:43:10.360 --> 00:43:14.079
<v Speaker 4>to ask some very stupid questions that you probably are well,

816
00:43:14.320 --> 00:43:16.320
<v Speaker 4>but I just need to ask them. Do you have,

817
00:43:16.760 --> 00:43:19.280
<v Speaker 4>first of all your cash emergency fund?

818
00:43:21.559 --> 00:43:21.800
<v Speaker 1>Yes?

819
00:43:22.320 --> 00:43:25.760
<v Speaker 21>Besides this whatever you want to call this to one

820
00:43:25.840 --> 00:43:28.760
<v Speaker 21>point eight to two point one five? I have an

821
00:43:28.760 --> 00:43:32.400
<v Speaker 21>additional I don't know one point eight in the market

822
00:43:32.480 --> 00:43:32.840
<v Speaker 21>right now?

823
00:43:33.599 --> 00:43:36.079
<v Speaker 4>Okay, okay, yeah, so but do you do have an

824
00:43:36.119 --> 00:43:38.480
<v Speaker 4>emergency and you don't have high interest at right?

825
00:43:40.320 --> 00:43:41.000
<v Speaker 15>I have no doubt.

826
00:43:41.400 --> 00:43:45.679
<v Speaker 21>I have three points I've in real estate totally free.

827
00:43:45.559 --> 00:43:48.280
<v Speaker 4>Including do you do your own ray? Do you when

828
00:43:48.320 --> 00:43:50.000
<v Speaker 4>it when you said in the market? Do you do

829
00:43:50.119 --> 00:43:51.480
<v Speaker 4>your own investing.

830
00:43:53.480 --> 00:43:58.559
<v Speaker 21>Partially? Approximately of one twenty eight maybe one third? Yes?

831
00:43:58.920 --> 00:44:01.679
<v Speaker 21>The rest is handled over to an advisor?

832
00:44:03.599 --> 00:44:06.519
<v Speaker 1>And is it again I hate to harp on this.

833
00:44:07.159 --> 00:44:11.599
<v Speaker 4>Is it an advisor that truly works with your portfolio?

834
00:44:12.280 --> 00:44:14.880
<v Speaker 4>Or is it an advisor who's a middleman for a

835
00:44:15.000 --> 00:44:15.800
<v Speaker 4>big advisor.

836
00:44:17.360 --> 00:44:22.679
<v Speaker 21>No, he's a top not tiye and producere good advisor.

837
00:44:22.840 --> 00:44:26.039
<v Speaker 21>I'm good with for about ten ten years now with

838
00:44:26.159 --> 00:44:26.760
<v Speaker 21>this Genelman.

839
00:44:26.840 --> 00:44:27.199
<v Speaker 1>Excellent.

840
00:44:27.320 --> 00:44:27.599
<v Speaker 15>So he.

841
00:44:29.199 --> 00:44:35.079
<v Speaker 1>Works with you directly, correct, that's excellent.

842
00:44:35.360 --> 00:44:38.840
<v Speaker 21>He answers all the questions and contacts me about you

843
00:44:38.920 --> 00:44:42.599
<v Speaker 21>know it's necessary, but once every six weeks definitely.

844
00:44:43.719 --> 00:44:46.719
<v Speaker 4>Well, Ray, that's what you want, That's exactly what you want.

845
00:44:47.119 --> 00:44:51.599
<v Speaker 4>So why don't you ask him? Because I don't believe Okay,

846
00:44:51.840 --> 00:44:55.400
<v Speaker 4>I do believe in indexed funds SMP because over the

847
00:44:55.480 --> 00:44:57.320
<v Speaker 4>long run SMP has come through every time.

848
00:44:57.800 --> 00:44:59.760
<v Speaker 1>It's never ended a long period.

849
00:45:00.000 --> 00:45:02.880
<v Speaker 4>I mean, it ends negative here and there, but it's

850
00:45:03.519 --> 00:45:07.920
<v Speaker 4>the long trend is positive. But if you already this

851
00:45:08.039 --> 00:45:10.760
<v Speaker 4>is my question, if you already have an advisor, why

852
00:45:10.840 --> 00:45:14.159
<v Speaker 4>would you be asking about that? What would he tell

853
00:45:14.199 --> 00:45:15.239
<v Speaker 4>you or she tell you.

854
00:45:17.960 --> 00:45:21.199
<v Speaker 21>I'm about ready to get into that about the next day. However,

855
00:45:21.320 --> 00:45:24.400
<v Speaker 21>I totally respect your opinion, Tom, and be listening to you.

856
00:45:24.559 --> 00:45:26.719
<v Speaker 1>Okay, here on, here's what I would like.

857
00:45:27.320 --> 00:45:31.159
<v Speaker 4>Okay, what I think is Okay, First of all, we

858
00:45:31.519 --> 00:45:34.880
<v Speaker 4>are what we would do with you, and I'm not

859
00:45:35.000 --> 00:45:37.480
<v Speaker 4>trying to you know, you already have a great advisor.

860
00:45:37.480 --> 00:45:39.639
<v Speaker 4>I'm not trying to weasele it on it. But at

861
00:45:39.719 --> 00:45:41.960
<v Speaker 4>least some of your money. What we would do is

862
00:45:42.079 --> 00:45:47.639
<v Speaker 4>probably a hedge fund, and that's the and you want

863
00:45:47.679 --> 00:45:54.400
<v Speaker 4>a hedge fund that's that thrives in volatile markets because

864
00:45:54.440 --> 00:45:57.400
<v Speaker 4>it's going to be volatile, but you also want one

865
00:45:57.880 --> 00:46:02.039
<v Speaker 4>that doesn't lose in a steady market. Now, most hedge

866
00:46:02.119 --> 00:46:07.559
<v Speaker 4>funds are called hedge funds because they.

867
00:46:09.159 --> 00:46:12.719
<v Speaker 1>Our best when the market is volatile or down.

868
00:46:13.599 --> 00:46:17.719
<v Speaker 5>When the market does really good, hedge funds can do well,

869
00:46:18.239 --> 00:46:19.119
<v Speaker 5>but they don't.

870
00:46:19.039 --> 00:46:24.599
<v Speaker 4>Necessarily outpace the market. However, in my humble opinion, over

871
00:46:24.679 --> 00:46:26.920
<v Speaker 4>the next several months, we're going to have some volatile

872
00:46:27.119 --> 00:46:30.239
<v Speaker 4>stock markets and it would be a great time for

873
00:46:30.320 --> 00:46:33.119
<v Speaker 4>a well placed hedge fund. And again I'm not allowed

874
00:46:33.159 --> 00:46:37.480
<v Speaker 4>to advertise hedge funds, but they are available private hedge funds.

875
00:46:37.920 --> 00:46:41.039
<v Speaker 4>They're called rag D funds. Ask your advisor about it.

876
00:46:41.320 --> 00:46:43.280
<v Speaker 4>If you'd like to know about one I'm familiar with.

877
00:46:43.639 --> 00:46:44.679
<v Speaker 1>Hint, hint, you can.

878
00:46:45.039 --> 00:46:47.360
<v Speaker 4>But seriously, I would, but I wouldn't do a I

879
00:46:47.400 --> 00:46:49.880
<v Speaker 4>wouldn't do the whole thing with it, but I would

880
00:46:49.920 --> 00:46:50.840
<v Speaker 4>do a good part with that.

881
00:46:51.519 --> 00:46:53.400
<v Speaker 1>And then there is always and ray.

882
00:46:54.280 --> 00:46:57.760
<v Speaker 4>I talk against, not against, but I talk for and

883
00:46:57.840 --> 00:47:01.480
<v Speaker 4>against fixed indextinuities. Depending on who you are and what

884
00:47:01.599 --> 00:47:04.599
<v Speaker 4>you have, you sound like you have enough and you're

885
00:47:04.760 --> 00:47:06.840
<v Speaker 4>smart enough that you're going to have some good income.

886
00:47:07.159 --> 00:47:11.320
<v Speaker 4>But there's never ever anything wrong with putting a portion

887
00:47:11.519 --> 00:47:14.519
<v Speaker 4>of a portfolio into a fixed indextinuity.

888
00:47:14.840 --> 00:47:17.519
<v Speaker 1>I did that with mine. I put a certain percentage

889
00:47:17.559 --> 00:47:18.480
<v Speaker 1>into a fixed.

890
00:47:18.239 --> 00:47:21.440
<v Speaker 4>Indextinuity that will give me a whole crapload of money

891
00:47:21.480 --> 00:47:24.480
<v Speaker 4>every month when I want to. And I think I

892
00:47:24.599 --> 00:47:27.000
<v Speaker 4>said it as seventy five, I'm seventy one right now.

893
00:47:28.000 --> 00:47:30.159
<v Speaker 4>Another thing is, like I said, the hedge fund and

894
00:47:30.280 --> 00:47:32.360
<v Speaker 4>then the S and P five hundred. If you actually

895
00:47:32.440 --> 00:47:34.199
<v Speaker 4>do an index fund, there's nothing wrong with it.

896
00:47:34.599 --> 00:47:37.239
<v Speaker 1>Now. If you're going to do it yourself, that's fine.

897
00:47:37.440 --> 00:47:40.320
<v Speaker 4>Just just be really careful and then you might want

898
00:47:40.360 --> 00:47:43.119
<v Speaker 4>to ask your financial advisor about hedge funds. There are

899
00:47:43.199 --> 00:47:45.360
<v Speaker 4>some really good ones out there. There's some really bad

900
00:47:45.440 --> 00:47:48.239
<v Speaker 4>ones out there. Three oh three seven to one three

901
00:47:48.360 --> 00:47:50.599
<v Speaker 4>talks seven one three eight two five five.

902
00:47:55.639 --> 00:47:58.920
<v Speaker 5>Go with a sure thing Denver's Best Roofer Excel Roofing

903
00:47:59.000 --> 00:48:05.519
<v Speaker 5>dot Com a cent until you're content. Time for an

904
00:48:05.519 --> 00:48:09.719
<v Speaker 5>insurance checkup free, no obligation. In comparison, call compass insurance

905
00:48:09.920 --> 00:48:12.920
<v Speaker 5>paying too much your coverage at dozens of insurance companies

906
00:48:13.000 --> 00:48:15.039
<v Speaker 5>find out now three all three seven to seven to

907
00:48:15.079 --> 00:48:17.840
<v Speaker 5>one help. You'll think you're his only customer when you

908
00:48:17.960 --> 00:48:20.360
<v Speaker 5>choose Frank durand the real estate man dot com to

909
00:48:20.480 --> 00:48:23.639
<v Speaker 5>list your home with Remax Alliance three all three nine

910
00:48:23.679 --> 00:48:25.159
<v Speaker 5>two zero sixteen twenty two.

911
00:48:29.079 --> 00:48:33.360
<v Speaker 4>You know, I'm just fascinated watching my door dash driver

912
00:48:34.079 --> 00:48:36.840
<v Speaker 4>drive all over the place. And what was really weird

913
00:48:37.400 --> 00:48:40.599
<v Speaker 4>is he went through the roundabout six times.

914
00:48:42.119 --> 00:48:46.039
<v Speaker 1>Oh my gosh, and your neighbor want there he's he

915
00:48:46.199 --> 00:48:46.519
<v Speaker 1>came in.

916
00:48:47.239 --> 00:48:49.559
<v Speaker 4>No, it's not, it's it's before you get there's a

917
00:48:49.719 --> 00:48:52.719
<v Speaker 4>there's a roundabout up around the not far from here,

918
00:48:53.280 --> 00:48:55.880
<v Speaker 4>and it looked like he went around it, went around

919
00:48:55.920 --> 00:48:58.159
<v Speaker 4>it again, went around it again, and I think I

920
00:48:58.280 --> 00:48:59.400
<v Speaker 4>counted six times.

921
00:49:00.000 --> 00:49:04.400
<v Speaker 1>Now, joy right. We earlier in earlier the show.

922
00:49:04.280 --> 00:49:08.440
<v Speaker 4>We talked about cars and the woman had a problem

923
00:49:08.519 --> 00:49:10.599
<v Speaker 4>at one hundred and fourteen thousand or one hundred and

924
00:49:10.639 --> 00:49:16.480
<v Speaker 4>forty whatever, and Kevin was saying, look, cars, if you

925
00:49:16.519 --> 00:49:18.800
<v Speaker 4>want them to last a long time, Japanese lasts a

926
00:49:18.840 --> 00:49:21.880
<v Speaker 4>long time. German cars right now, you get them new,

927
00:49:22.000 --> 00:49:24.840
<v Speaker 4>you get rid of them after three years because they

928
00:49:24.960 --> 00:49:28.840
<v Speaker 4>have expensive breakdowns and expensive maintenance and they leak oil.

929
00:49:29.519 --> 00:49:33.199
<v Speaker 4>So I was wondering if there was a such thing

930
00:49:33.199 --> 00:49:35.880
<v Speaker 4>as a record holder for miles.

931
00:49:37.039 --> 00:49:43.760
<v Speaker 1>So this is a documented case of irving Gordon.

932
00:49:45.280 --> 00:49:52.719
<v Speaker 4>Now, Irving Gordon has a nineteen sixty six Volvo P

933
00:49:53.119 --> 00:49:54.559
<v Speaker 4>eighteen hundred s.

934
00:49:56.239 --> 00:49:59.599
<v Speaker 1>Which has accumulated dunt.

935
00:50:01.000 --> 00:50:03.039
<v Speaker 4>I'm going to ask John Fuller to take a guess

936
00:50:03.159 --> 00:50:07.119
<v Speaker 4>what it has accumulated since nineteen sixty six and mileage,

937
00:50:07.280 --> 00:50:10.400
<v Speaker 4>and it's verified by car and driver and all those

938
00:50:11.280 --> 00:50:12.840
<v Speaker 4>two point four million miles.

939
00:50:15.239 --> 00:50:16.079
<v Speaker 1>You know what you're not.

940
00:50:16.599 --> 00:50:19.760
<v Speaker 4>I'm surprised that you would say into the millions. Why

941
00:50:19.840 --> 00:50:20.559
<v Speaker 4>did you say that?

942
00:50:21.480 --> 00:50:24.880
<v Speaker 10>It just seems about right. You got fifty years of driving.

943
00:50:27.079 --> 00:50:31.719
<v Speaker 4>Sixty six is fifty years. You're right, that's where knows Now?

944
00:50:32.679 --> 00:50:41.440
<v Speaker 4>Now close to here it is, Irving Ordon. Nineteen sixty

945
00:50:41.519 --> 00:50:49.679
<v Speaker 4>six Volvo accumulated more than three point two million miles.

946
00:50:50.639 --> 00:50:51.519
<v Speaker 10>I was only off back.

947
00:50:51.599 --> 00:50:54.119
<v Speaker 1>Now here's some runner here's some runners up.

948
00:50:55.639 --> 00:51:01.360
<v Speaker 4>A nineteen ninety one Chevy Silverado one million miles, A

949
00:51:01.519 --> 00:51:06.039
<v Speaker 4>nineteen ninety seven ford E two fifty cargo van one

950
00:51:06.159 --> 00:51:11.880
<v Speaker 4>point three million miles, A nineteen ninety one again Chevy

951
00:51:11.960 --> 00:51:15.960
<v Speaker 4>Silverado one point two million miles.

952
00:51:17.320 --> 00:51:20.679
<v Speaker 1>How is that? Would you like to be part of that? Now?

953
00:51:21.599 --> 00:51:26.039
<v Speaker 4>What's the highest miles accumulated on a motorcycle? It was

954
00:51:26.119 --> 00:51:28.000
<v Speaker 4>a nineteen ninety one Harley Davidson.

955
00:51:28.039 --> 00:51:29.559
<v Speaker 1>How many miles do you think, John.

956
00:51:31.199 --> 00:51:35.880
<v Speaker 10>On a Harley, Oh, I don't know. Seven hundred thousands.

957
00:51:35.599 --> 00:51:40.519
<v Speaker 1>To ninety one. Well it's one million, one million, So.

958
00:51:40.679 --> 00:51:46.360
<v Speaker 4>That's pretty incredible that those are actual mileages. So getting

959
00:51:46.440 --> 00:51:51.760
<v Speaker 4>back to investing, I'm getting some texts and people are saying, well,

960
00:51:51.920 --> 00:51:53.800
<v Speaker 4>first of all, let me tell you what I found,

961
00:51:54.159 --> 00:51:57.719
<v Speaker 4>and then I verified it with my financial advisement company.

962
00:51:57.840 --> 00:52:00.559
<v Speaker 4>We found this to be so, and so I looked

963
00:52:00.599 --> 00:52:03.159
<v Speaker 4>into it and I actually found a study that backed

964
00:52:03.199 --> 00:52:05.840
<v Speaker 4>it up by Yahoo Finance.

965
00:52:07.039 --> 00:52:08.039
<v Speaker 1>And the Census Bureau.

966
00:52:10.000 --> 00:52:16.280
<v Speaker 4>Female portfolios investment portfolios routinely return less than male investment portfolios.

967
00:52:17.360 --> 00:52:18.320
<v Speaker 1>The question is why.

968
00:52:19.880 --> 00:52:24.639
<v Speaker 5>I mean, once they sign on with most investment advisors,

969
00:52:25.480 --> 00:52:29.480
<v Speaker 5>most investment advisors don't do.

970
00:52:29.639 --> 00:52:33.280
<v Speaker 4>They just pass your portfolio onto a big advisor. And again,

971
00:52:33.360 --> 00:52:36.960
<v Speaker 4>you're an account number, so it can't be that they

972
00:52:37.119 --> 00:52:39.920
<v Speaker 4>know your female and purposely.

973
00:52:39.880 --> 00:52:46.239
<v Speaker 5>Invest in different things. But no matter what, it absolutely

974
00:52:46.400 --> 00:52:51.920
<v Speaker 5>positively is a known fact that women tend to get

975
00:52:52.079 --> 00:52:57.360
<v Speaker 5>less in investing than men. Now Here have been some

976
00:52:57.519 --> 00:53:00.920
<v Speaker 5>explanations like texted to me, can text me by the

977
00:53:00.960 --> 00:53:07.039
<v Speaker 5>way seven four seven fifty two eighty that comes directly

978
00:53:07.119 --> 00:53:09.119
<v Speaker 5>to me. Now you can go through the iHeart one too.

979
00:53:09.480 --> 00:53:12.360
<v Speaker 4>The short coat is five seven seven thirty nine, but

980
00:53:12.519 --> 00:53:17.159
<v Speaker 4>most of my texts come through seven four seven nine

981
00:53:18.039 --> 00:53:21.599
<v Speaker 4>fifty two eighty. Somebody said, Tom, I think you're right.

982
00:53:22.280 --> 00:53:26.960
<v Speaker 4>It's the way they're answering questionnaires or doing preliminary interviews.

983
00:53:27.519 --> 00:53:30.599
<v Speaker 4>Women tend to give off the vibe that they're conservative

984
00:53:30.639 --> 00:53:32.519
<v Speaker 4>when it comes to investing, or don't want to take

985
00:53:32.519 --> 00:53:36.559
<v Speaker 4>a lot of risk and are very very principle oriented.

986
00:53:37.400 --> 00:53:41.239
<v Speaker 4>Perhaps that's why their portfolios end up making less money.

987
00:53:42.400 --> 00:53:45.079
<v Speaker 4>Somebody else said, just the opposite of that, meaning it

988
00:53:45.239 --> 00:53:47.440
<v Speaker 4>agrees with it, but it's the opposite end. It says

989
00:53:48.000 --> 00:53:52.800
<v Speaker 4>mails are more aggressive, willing to take more risk. It

990
00:53:52.920 --> 00:53:55.880
<v Speaker 4>comes through in their interviews with financial advisors, who then

991
00:53:56.360 --> 00:53:57.880
<v Speaker 4>invest accordingly.

992
00:54:00.000 --> 00:54:02.199
<v Speaker 1>That's what it's got to be. I doubt, as I said,

993
00:54:02.800 --> 00:54:07.000
<v Speaker 1>anyone says, hey, this is a woman, let's make her

994
00:54:07.079 --> 00:54:08.960
<v Speaker 1>less money. It just doesn't happen that way.

995
00:54:09.800 --> 00:54:13.280
<v Speaker 4>Three three seven one three eight two five five One

996
00:54:13.360 --> 00:54:14.719
<v Speaker 4>Clear choice garage doors.

997
00:54:15.599 --> 00:54:17.639
<v Speaker 1>If you have a garage door, you want to know one.

998
00:54:17.719 --> 00:54:20.960
<v Speaker 4>Clear choice doores because they have twenty four to seven service,

999
00:54:21.039 --> 00:54:24.679
<v Speaker 4>broken springs, problems, uh anything, to do with your door.

1000
00:54:24.760 --> 00:54:27.760
<v Speaker 4>They can fix anything, the door or the opener. Here's

1001
00:54:27.800 --> 00:54:31.840
<v Speaker 4>their phone number seven to zero three seven zero thirty

1002
00:54:31.920 --> 00:54:35.800
<v Speaker 4>nine eighty seven. They're simply the best one Clear Choice

1003
00:54:35.880 --> 00:54:37.360
<v Speaker 4>Doors dot com.

1004
00:54:41.079 --> 00:54:44.320
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

1005
00:54:44.440 --> 00:54:47.079
<v Speaker 5>dot com. You don't pay a cent until you're content.

1006
00:54:50.480 --> 00:54:53.599
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

1007
00:54:53.800 --> 00:54:57.320
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1008
00:54:57.360 --> 00:54:59.920
<v Speaker 5>of insurance companies find out now three all three seve

1009
00:55:00.079 --> 00:55:02.400
<v Speaker 5>and seven to one help. You'll think you're his only

1010
00:55:02.559 --> 00:55:04.960
<v Speaker 5>customer when you choose Frank durand the real estate Man

1011
00:55:05.039 --> 00:55:08.440
<v Speaker 5>dot com to list your home with Remax Alliance three

1012
00:55:08.519 --> 00:55:10.599
<v Speaker 5>oh three nine two zero sixteen twenty two.

1013
00:55:14.360 --> 00:55:16.719
<v Speaker 4>Hi Tom Martinez here three oh three seven one three

1014
00:55:16.800 --> 00:55:21.440
<v Speaker 4>talks seven one three A two five five John. I

1015
00:55:21.719 --> 00:55:26.360
<v Speaker 4>have a text here that says that they feel like

1016
00:55:26.400 --> 00:55:31.559
<v Speaker 4>they're being screwed around. They got into an accident, it

1017
00:55:31.679 --> 00:55:36.320
<v Speaker 4>was clearly the other guy's fault, but they're both insured

1018
00:55:36.400 --> 00:55:37.559
<v Speaker 4>by the same company.

1019
00:55:37.880 --> 00:55:39.079
<v Speaker 1>He doesn't know where to turn.

1020
00:55:39.599 --> 00:55:42.920
<v Speaker 4>So if they both have the same insurance carrier, what

1021
00:55:43.199 --> 00:55:46.119
<v Speaker 4>usually what finagling usually goes on, Is there any kind of.

1022
00:55:47.039 --> 00:55:50.440
<v Speaker 1>Things to watch out for with that? John Fuller Personal Injuries.

1023
00:55:52.360 --> 00:55:55.599
<v Speaker 17>Well, I mean, you know, the insurance company owes a

1024
00:55:55.639 --> 00:55:58.920
<v Speaker 17>fiduciary duty to both parties, and so technically they should,

1025
00:55:59.320 --> 00:56:02.360
<v Speaker 17>you know, build a Chinese wall or whatever you would

1026
00:56:02.360 --> 00:56:04.159
<v Speaker 17>call it between the two and they should handle it

1027
00:56:04.400 --> 00:56:07.519
<v Speaker 17>just like they would any other two accidents where they

1028
00:56:07.599 --> 00:56:10.039
<v Speaker 17>have one client that got in an accident and the

1029
00:56:10.119 --> 00:56:13.639
<v Speaker 17>other client that cost it. Now, the reality is that's

1030
00:56:13.760 --> 00:56:17.320
<v Speaker 17>not always the easiest to pull off. I mean, we've

1031
00:56:17.400 --> 00:56:20.159
<v Speaker 17>handled many many cases over the years. There are some

1032
00:56:20.480 --> 00:56:23.039
<v Speaker 17>carriers that just abuse the heck out of that, and

1033
00:56:23.119 --> 00:56:26.320
<v Speaker 17>they lie to their insurance about things like medpay and stuff.

1034
00:56:26.679 --> 00:56:30.000
<v Speaker 17>And I've caught one in particular that runs with Progressive

1035
00:56:30.599 --> 00:56:34.400
<v Speaker 17>and you know, just flat lying to their insurance a

1036
00:56:34.519 --> 00:56:37.760
<v Speaker 17>number of times about the proper way to handle things

1037
00:56:37.840 --> 00:56:39.119
<v Speaker 17>like medpay and stuff like that.

1038
00:56:39.360 --> 00:56:41.000
<v Speaker 10>So you do have to be wary.

1039
00:56:41.519 --> 00:56:44.119
<v Speaker 17>You're better off always to have somebody on your side

1040
00:56:44.159 --> 00:56:48.159
<v Speaker 17>that's been down this road many times, and we certainly have.

1041
00:56:50.519 --> 00:56:54.079
<v Speaker 4>Okay, So I always thought if they were both insured,

1042
00:56:54.760 --> 00:56:57.719
<v Speaker 4>maybe I'm thinking that that's too petty. Maybe I was

1043
00:56:57.760 --> 00:56:59.599
<v Speaker 4>thinking they're both ensured, they'll go to the one that

1044
00:56:59.679 --> 00:57:00.719
<v Speaker 4>has a deductible.

1045
00:57:01.079 --> 00:57:04.159
<v Speaker 1>I don't know, I don't know, but you know.

1046
00:57:04.400 --> 00:57:07.280
<v Speaker 17>Meaning you're only talking about property damage when you when

1047
00:57:07.320 --> 00:57:10.159
<v Speaker 17>you think about a deductive and stuff, because they just

1048
00:57:10.239 --> 00:57:12.599
<v Speaker 17>don't come into play for the other side as.

1049
00:57:12.559 --> 00:57:13.960
<v Speaker 1>Far as personal injury goes.

1050
00:57:14.320 --> 00:57:17.000
<v Speaker 4>As far as personal injury goes, you would never use

1051
00:57:17.039 --> 00:57:20.039
<v Speaker 4>your under insured uninsured because the other party is your party.

1052
00:57:21.199 --> 00:57:23.320
<v Speaker 17>Well, you might use your uninsured if it stacks on

1053
00:57:23.440 --> 00:57:25.880
<v Speaker 17>top and your damages are greater than what the other guy.

1054
00:57:25.800 --> 00:57:29.039
<v Speaker 1>Had, So you actually treat it like any other claim.

1055
00:57:29.880 --> 00:57:30.400
<v Speaker 10>Yeah, you do.

1056
00:57:31.280 --> 00:57:33.239
<v Speaker 17>You know, with the asterisk, you're going to keep an

1057
00:57:33.280 --> 00:57:35.079
<v Speaker 17>eye on them and make sure they're doing things right

1058
00:57:35.159 --> 00:57:36.639
<v Speaker 17>and they're not trying to cheat their own right.

1059
00:57:36.719 --> 00:57:36.920
<v Speaker 7>Sure.

1060
00:57:39.119 --> 00:57:39.320
<v Speaker 10>Yeah.

1061
00:57:39.760 --> 00:57:46.519
<v Speaker 4>Somebody said, also, this is another text speaking of medpay.

1062
00:57:46.920 --> 00:57:49.960
<v Speaker 4>They said they have Fred Loyer and they noticed they

1063
00:57:50.039 --> 00:57:52.400
<v Speaker 4>did not have medpay. I was gonna say they called

1064
00:57:52.480 --> 00:57:55.880
<v Speaker 4>the agent. When they called the agent, the agent told

1065
00:57:55.960 --> 00:57:57.320
<v Speaker 4>him it was unavailable to them.

1066
00:57:58.639 --> 00:58:03.639
<v Speaker 17>Well that's really that's sad because the state of Colorado

1067
00:58:03.800 --> 00:58:05.480
<v Speaker 17>mandates that medpay is available.

1068
00:58:05.639 --> 00:58:07.159
<v Speaker 10>It's it's a required coverage.

1069
00:58:07.440 --> 00:58:10.000
<v Speaker 17>And yet I've never seen a Fred lawyer policy where

1070
00:58:10.480 --> 00:58:13.599
<v Speaker 17>the contracts are not printed out with the medpay waived.

1071
00:58:14.039 --> 00:58:17.320
<v Speaker 17>I've never seen a Fred Lawyer contract that has medpay,

1072
00:58:17.880 --> 00:58:18.719
<v Speaker 17>So how can that be?

1073
00:58:19.159 --> 00:58:20.679
<v Speaker 10>I think there's a great question to take.

1074
00:58:20.840 --> 00:58:22.400
<v Speaker 5>Well, they what they do is they get him to

1075
00:58:22.519 --> 00:58:24.880
<v Speaker 5>sign it, and turn they get him to wave it.

1076
00:58:25.440 --> 00:58:25.840
<v Speaker 10>That's right.

1077
00:58:26.000 --> 00:58:29.079
<v Speaker 17>They print the contract out already waved and have them

1078
00:58:29.159 --> 00:58:30.079
<v Speaker 17>sign the contract.

1079
00:58:30.920 --> 00:58:36.079
<v Speaker 10>But it's a found why company, But well they hate it?

1080
00:58:36.239 --> 00:58:39.400
<v Speaker 4>Tell me why a company, John, Tell me why a

1081
00:58:39.519 --> 00:58:43.519
<v Speaker 4>company like Fred Lawyer would have a vested interest in

1082
00:58:43.639 --> 00:58:44.719
<v Speaker 4>not writing medpay?

1083
00:58:44.800 --> 00:58:45.000
<v Speaker 1>Why?

1084
00:58:45.800 --> 00:58:46.079
<v Speaker 10>Okay?

1085
00:58:46.239 --> 00:58:49.840
<v Speaker 17>In a traditional concept or in a traditional context, when

1086
00:58:49.840 --> 00:58:53.119
<v Speaker 17>an insurance company pays for medical bills for for injury

1087
00:58:53.199 --> 00:58:57.159
<v Speaker 17>related treatment, they typically have a right of subrogation, which

1088
00:58:57.239 --> 00:58:59.519
<v Speaker 17>means they had a right to get paid back at

1089
00:58:59.559 --> 00:59:03.480
<v Speaker 17>the conclusion of the case. Medpay is non separgable, which

1090
00:59:03.519 --> 00:59:05.599
<v Speaker 17>is a fancy way of saying they don't ever get

1091
00:59:05.679 --> 00:59:08.840
<v Speaker 17>paid back. So if they're insured is at fault or

1092
00:59:08.920 --> 00:59:11.119
<v Speaker 17>they're insured is not at fault, they're still going to

1093
00:59:11.159 --> 00:59:13.280
<v Speaker 17>have to pay out the amount of the coverage and

1094
00:59:13.400 --> 00:59:16.440
<v Speaker 17>they never get paid back. And that's why the insurance

1095
00:59:16.480 --> 00:59:18.000
<v Speaker 17>companies hate medpay.

1096
00:59:20.400 --> 00:59:22.159
<v Speaker 1>Why do they even have it as a product if

1097
00:59:22.199 --> 00:59:22.719
<v Speaker 1>they hate it.

1098
00:59:23.280 --> 00:59:26.400
<v Speaker 17>Because the state of Colorado said you have to have it.

1099
00:59:26.639 --> 00:59:30.360
<v Speaker 17>It's a required mandatory coverage. It all stems.

1100
00:59:30.440 --> 00:59:32.239
<v Speaker 1>So you're telling me.

1101
00:59:34.079 --> 00:59:37.440
<v Speaker 5>You've never seen a fred loyal policy where people had medpay,

1102
00:59:38.000 --> 00:59:38.639
<v Speaker 5>not one time.

1103
00:59:42.320 --> 00:59:44.960
<v Speaker 1>That's astounding. John means that they are.

1104
00:59:45.239 --> 00:59:45.559
<v Speaker 10>They are.

1105
00:59:47.320 --> 00:59:50.719
<v Speaker 4>They're talking they're insured into not taking it, but they're

1106
00:59:50.760 --> 00:59:53.079
<v Speaker 4>probably saying it like this. Listen, you can save some

1107
00:59:53.199 --> 00:59:55.280
<v Speaker 4>money if you'd knock off medpay.

1108
00:59:55.360 --> 00:59:58.000
<v Speaker 1>You really don't need it. If somebody's at fault, they they.

1109
00:59:58.039 --> 00:59:58.480
<v Speaker 10>Just pay for it.

1110
00:59:59.239 --> 01:00:02.000
<v Speaker 17>That's exactly where so I mean in the state of Colorado,

1111
01:00:02.039 --> 01:00:04.760
<v Speaker 17>the apopol party is always responsible for your medical bills,

1112
01:00:04.800 --> 01:00:06.800
<v Speaker 17>and so we don't need this coverage here.

1113
01:00:06.840 --> 01:00:09.239
<v Speaker 10>It's kind of redundant. And you know you wouldn't want to.

1114
01:00:09.199 --> 01:00:11.519
<v Speaker 17>Pay for coverage that the other guys responsible for, So

1115
01:00:12.000 --> 01:00:13.360
<v Speaker 17>just sign here and we'll take.

1116
01:00:13.199 --> 01:00:13.519
<v Speaker 10>Care of that.

1117
01:00:14.440 --> 01:00:19.599
<v Speaker 5>It's ridiculous. Okay, So that's ridiculous. But how much does

1118
01:00:19.679 --> 01:00:20.480
<v Speaker 5>medpay costs?

1119
01:00:20.559 --> 01:00:20.840
<v Speaker 1>Usually?

1120
01:00:20.960 --> 01:00:23.840
<v Speaker 4>Why don't they just charge more for it if they

1121
01:00:23.920 --> 01:00:27.679
<v Speaker 4>want to medi pay coss, I don't think charge more.

1122
01:00:27.800 --> 01:00:28.800
<v Speaker 4>They want to discourage it.

1123
01:00:29.199 --> 01:00:32.079
<v Speaker 17>Yeah, Medpay costs less than a trip through McDonald's drive

1124
01:00:32.199 --> 01:00:32.960
<v Speaker 17>through for lunch.

1125
01:00:35.239 --> 01:00:37.679
<v Speaker 5>But here's what I'm asking though, If they don't like

1126
01:00:37.800 --> 01:00:41.360
<v Speaker 5>the coverage, couldn't an insurance company make it cost prohibitive.

1127
01:00:42.519 --> 01:00:46.679
<v Speaker 17>Yeah, I guess, I guess, But then they'd only do

1128
01:00:46.800 --> 01:00:48.519
<v Speaker 17>so at the risk of losing all the rest of

1129
01:00:48.599 --> 01:00:51.400
<v Speaker 17>that client's business. And I mean, everything has to be

1130
01:00:51.480 --> 01:00:54.920
<v Speaker 17>priced based on risk and the actuarial tables and stuff.

1131
01:00:54.960 --> 01:00:55.760
<v Speaker 10>But I'm just.

1132
01:00:55.800 --> 01:00:59.920
<v Speaker 17>Saying that conceptually. When when the state of Colorado put

1133
01:01:00.239 --> 01:01:04.320
<v Speaker 17>the you know, the insurance question on the ballot, and

1134
01:01:04.360 --> 01:01:06.159
<v Speaker 17>when they decided to get rid of the no fault

1135
01:01:06.199 --> 01:01:10.039
<v Speaker 17>coverage that we had almost twenty years ago, now you

1136
01:01:10.119 --> 01:01:14.280
<v Speaker 17>know what happened was the hospitals found themselves having to

1137
01:01:14.360 --> 01:01:16.800
<v Speaker 17>treat people, which the federal laws require them to do,

1138
01:01:17.519 --> 01:01:20.079
<v Speaker 17>but they never got paid because, you know, a car

1139
01:01:20.159 --> 01:01:23.400
<v Speaker 17>accident case can take one to three years to get resolved,

1140
01:01:23.440 --> 01:01:26.280
<v Speaker 17>and if the at fault party is technically responsible for

1141
01:01:26.360 --> 01:01:30.000
<v Speaker 17>those bills, the hospitals and the ers were not getting

1142
01:01:30.039 --> 01:01:32.119
<v Speaker 17>paid for one to three years down the road.

1143
01:01:32.719 --> 01:01:33.679
<v Speaker 10>And so these.

1144
01:01:33.559 --> 01:01:37.840
<v Speaker 17>Hospitals started going, especially the municipally owned hospitals, started going

1145
01:01:37.880 --> 01:01:40.880
<v Speaker 17>to their you know, their cities and saying, guys, we're

1146
01:01:40.920 --> 01:01:41.480
<v Speaker 17>going under.

1147
01:01:42.079 --> 01:01:44.840
<v Speaker 10>We can't keep doing this. We're not a charitable organization.

1148
01:01:45.000 --> 01:01:47.920
<v Speaker 10>We can't treat people day in and day out for nothing.

1149
01:01:48.320 --> 01:01:49.280
<v Speaker 10>We have to get paid.

1150
01:01:49.320 --> 01:01:53.159
<v Speaker 17>And the legislature finally said, Okay, here's the solution. We're

1151
01:01:53.199 --> 01:01:56.599
<v Speaker 17>going to reinstate a level of mandatory coverage on the

1152
01:01:56.679 --> 01:01:59.559
<v Speaker 17>auto policies that are that are issued in this state.

1153
01:01:59.599 --> 01:02:02.480
<v Speaker 17>We're going to require this coverage. Okay, it's primarily for

1154
01:02:02.840 --> 01:02:06.159
<v Speaker 17>emergency and ambulance coverage. If you don't use it for that,

1155
01:02:06.360 --> 01:02:08.039
<v Speaker 17>you can use it for anything else. But it was

1156
01:02:08.119 --> 01:02:12.320
<v Speaker 17>a holy self serving, you know law that they put

1157
01:02:12.400 --> 01:02:12.880
<v Speaker 17>in effect.

1158
01:02:14.519 --> 01:02:15.559
<v Speaker 1>Gotcha, gotcha?

1159
01:02:16.079 --> 01:02:18.280
<v Speaker 4>Three h three seven one three talk seven one three

1160
01:02:18.320 --> 01:02:20.559
<v Speaker 4>eight two five five is to meet your on the

1161
01:02:20.599 --> 01:02:21.840
<v Speaker 4>phone with this update.

1162
01:02:21.679 --> 01:02:23.280
<v Speaker 1>Or is he going to be here? So I want

1163
01:02:23.320 --> 01:02:24.079
<v Speaker 1>to be sure you saw it.

1164
01:02:25.480 --> 01:02:28.519
<v Speaker 4>Okay, we'll do that right after this. I just want

1165
01:02:28.599 --> 01:02:32.320
<v Speaker 4>to have them come on and give this update, and

1166
01:02:32.880 --> 01:02:34.679
<v Speaker 4>we have more coming up right after this. I want

1167
01:02:34.719 --> 01:02:37.039
<v Speaker 4>to tell you first about renew Home innovations and the

1168
01:02:37.119 --> 01:02:42.960
<v Speaker 4>most beautiful, beautiful bathrooms. They do shower conversions with pure

1169
01:02:43.800 --> 01:02:48.199
<v Speaker 4>porcelain sheets. They can do the walls, backsplashes, they can

1170
01:02:48.280 --> 01:02:51.440
<v Speaker 4>do countertops, you need to check them out. They do

1171
01:02:51.559 --> 01:02:56.679
<v Speaker 4>these beautiful showers with no maintenance and absolute awe inspiring.

1172
01:02:56.920 --> 01:02:59.239
<v Speaker 4>They do them in two or three days, with several

1173
01:02:59.280 --> 01:03:04.159
<v Speaker 4>different ways to finance and to pay. Renew Home Innovations

1174
01:03:04.199 --> 01:03:07.440
<v Speaker 4>dot Com three oh three nine zero four two thousand.

1175
01:03:07.559 --> 01:03:09.559
<v Speaker 4>It only takes three or four, two or three days

1176
01:03:09.639 --> 01:03:12.079
<v Speaker 4>to do this. Renew home Innovations dot com.

1177
01:03:16.280 --> 01:03:19.559
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

1178
01:03:19.639 --> 01:03:22.280
<v Speaker 5>dot com. You don't pay a cent until you're content.

1179
01:03:25.679 --> 01:03:28.840
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

1180
01:03:29.000 --> 01:03:32.519
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1181
01:03:32.559 --> 01:03:35.280
<v Speaker 5>of insurance companies find out now three all three seven

1182
01:03:35.400 --> 01:03:38.199
<v Speaker 5>seven to one help. You'll think you're his only customer

1183
01:03:38.239 --> 01:03:40.440
<v Speaker 5>when you choose Frank durand the real estate Man dot

1184
01:03:40.519 --> 01:03:43.840
<v Speaker 5>com to list your home with Remax Alliance three oh

1185
01:03:43.880 --> 01:03:45.800
<v Speaker 5>three nine two zero sixteen twenty two.

1186
01:03:50.960 --> 01:03:53.400
<v Speaker 4>Hi Tom Martinez, your troubleshooter three oh three seven one

1187
01:03:53.480 --> 01:03:58.039
<v Speaker 4>three talks seven one three two five five, So we

1188
01:03:58.239 --> 01:04:00.400
<v Speaker 4>have an update on a.

1189
01:04:00.440 --> 01:04:05.840
<v Speaker 1>Problem with Wade. Wade called in in March, and he.

1190
01:04:05.920 --> 01:04:08.840
<v Speaker 5>Said in January twenty twenty one, he bought four new

1191
01:04:08.960 --> 01:04:11.960
<v Speaker 5>Bridgestone run flat tires at Walmart.

1192
01:04:13.280 --> 01:04:15.679
<v Speaker 1>That was the one over at four point forty Wadsworth.

1193
01:04:15.760 --> 01:04:19.039
<v Speaker 4>He said he got a flat in one and because

1194
01:04:19.119 --> 01:04:22.480
<v Speaker 4>it can't be repaired, he needed to buy four new tires.

1195
01:04:23.119 --> 01:04:26.440
<v Speaker 4>They told him they would pay for them, but renegged

1196
01:04:26.480 --> 01:04:29.119
<v Speaker 4>on it. Now, first of all, with run flats, it

1197
01:04:29.239 --> 01:04:31.679
<v Speaker 4>is true if you get a flat in the side

1198
01:04:31.920 --> 01:04:33.719
<v Speaker 4>in certain areas, you can't repair them.

1199
01:04:33.760 --> 01:04:37.159
<v Speaker 1>Most of the time, and if you have to replace it.

1200
01:04:37.639 --> 01:04:39.679
<v Speaker 4>In some of these cars, you have to replace all

1201
01:04:39.760 --> 01:04:43.079
<v Speaker 4>four if the mileage differential is too much and the

1202
01:04:43.159 --> 01:04:46.920
<v Speaker 4>tread wears too much. What happened in this case, Didemitri

1203
01:04:47.079 --> 01:04:48.440
<v Speaker 4>They said they would buy him tires.

1204
01:04:48.519 --> 01:04:49.239
<v Speaker 1>I doubt that.

1205
01:04:50.440 --> 01:04:53.840
<v Speaker 18>Yeah, you're pretty close, Tom. So Unfortunately, the tires that

1206
01:04:54.000 --> 01:04:57.639
<v Speaker 18>he had were discontinued, so Walmart couldn't buy another one

1207
01:04:57.800 --> 01:05:01.559
<v Speaker 18>under the warranty that he had. So the proposal they

1208
01:05:01.639 --> 01:05:04.760
<v Speaker 18>made to him and he ultimately accepted, is he buys

1209
01:05:04.920 --> 01:05:08.639
<v Speaker 18>a new set of tires and then after the tires

1210
01:05:08.719 --> 01:05:11.800
<v Speaker 18>come in and get installed on his car, Walmart will

1211
01:05:11.880 --> 01:05:14.400
<v Speaker 18>credit his credit card for the amount of the purchase.

1212
01:05:14.679 --> 01:05:14.920
<v Speaker 8>Wow.

1213
01:05:15.199 --> 01:05:17.039
<v Speaker 18>Yeah, it was a really nice offer. It's kind of

1214
01:05:17.199 --> 01:05:19.679
<v Speaker 18>you know, a little clumsy or cumbersome, I should say,

1215
01:05:20.239 --> 01:05:24.280
<v Speaker 18>but I guess, you know, that's probably how their computer works.

1216
01:05:24.440 --> 01:05:26.079
<v Speaker 18>Somebody had to pay for the tires in order for

1217
01:05:26.119 --> 01:05:27.480
<v Speaker 18>them to special order the tires.

1218
01:05:28.400 --> 01:05:29.960
<v Speaker 10>So Wade did that.

1219
01:05:30.119 --> 01:05:34.239
<v Speaker 18>They installed the tires, and while he was there, the

1220
01:05:34.360 --> 01:05:39.199
<v Speaker 18>lady who's helping him actually process the refund. So and

1221
01:05:39.320 --> 01:05:43.000
<v Speaker 18>he's got a screenshot or something like that, and everything

1222
01:05:43.159 --> 01:05:46.039
<v Speaker 18>was fine for a few days, but then suddenly the

1223
01:05:46.159 --> 01:05:49.280
<v Speaker 18>charge appeared back on Wade's credit card, and to his

1224
01:05:49.400 --> 01:05:53.039
<v Speaker 18>credit he keeps daily track of his credit card account

1225
01:05:53.159 --> 01:05:56.360
<v Speaker 18>for you know, obviously for things like this. So then

1226
01:05:56.440 --> 01:05:59.800
<v Speaker 18>he called Walmart. They said, we'll process the refund again.

1227
01:06:00.039 --> 01:06:03.800
<v Speaker 10>They never did, so where well, Wade made.

1228
01:06:05.280 --> 01:06:09.360
<v Speaker 18>A claim, made a dispute on his credit card, and

1229
01:06:09.840 --> 01:06:12.280
<v Speaker 18>he got a provisional credit and a letter from there.

1230
01:06:12.320 --> 01:06:14.639
<v Speaker 18>I just got off the phone with Wade, so he's

1231
01:06:14.880 --> 01:06:17.440
<v Speaker 18>on right now with us. He'll call us again on

1232
01:06:17.519 --> 01:06:21.960
<v Speaker 18>the sixth and so he got a letter from the

1233
01:06:22.000 --> 01:06:25.039
<v Speaker 18>credit card company saying that the provisional credit will become

1234
01:06:25.079 --> 01:06:29.920
<v Speaker 18>a permanent credit once Walmart's thirty day window opportunity to

1235
01:06:30.039 --> 01:06:32.119
<v Speaker 18>respond to this dispute passes.

1236
01:06:32.400 --> 01:06:34.199
<v Speaker 1>But what if they do respond and say he owes

1237
01:06:34.239 --> 01:06:34.599
<v Speaker 1>the money.

1238
01:06:34.719 --> 01:06:38.039
<v Speaker 18>Well, it's unlikely they will, Tom, because the letter is

1239
01:06:38.119 --> 01:06:41.199
<v Speaker 18>dated the sixth, so April six is going to be Sunday,

1240
01:06:41.599 --> 01:06:44.960
<v Speaker 18>so they really have just three more days. And Wade

1241
01:06:45.119 --> 01:06:47.239
<v Speaker 18>checked his credit card a couple of minutes before I

1242
01:06:47.360 --> 01:06:50.320
<v Speaker 18>called him this morning, and he said the charge still

1243
01:06:50.360 --> 01:06:53.960
<v Speaker 18>hasn't reappeared. So we're both very hopeful that Walmart will

1244
01:06:54.079 --> 01:06:56.480
<v Speaker 18>just allow this deadline to pass.

1245
01:06:57.280 --> 01:06:59.199
<v Speaker 10>But he'll give us a call after the sixth.

1246
01:07:00.159 --> 01:07:03.679
<v Speaker 5>Sure it was zero, Okay, cool, thank you. Now let's

1247
01:07:03.760 --> 01:07:06.039
<v Speaker 5>talk to Steve. Steve, what's going on with you?

1248
01:07:06.159 --> 01:07:08.880
<v Speaker 1>Steve? Welcome, Well, Tom.

1249
01:07:09.280 --> 01:07:11.599
<v Speaker 16>I just had I wanted to get your opinion.

1250
01:07:12.280 --> 01:07:13.639
<v Speaker 1>Last year on.

1251
01:07:13.719 --> 01:07:18.119
<v Speaker 16>A recommendation, I called Matt some paragon that's I was, Yes,

1252
01:07:18.360 --> 01:07:22.840
<v Speaker 16>problems getting stake, parm excuse me to pay a claim

1253
01:07:23.920 --> 01:07:28.400
<v Speaker 16>and okay, okay Pat. Matt came out and we signed

1254
01:07:28.440 --> 01:07:31.239
<v Speaker 16>the agreement and all that. He said, well, if I

1255
01:07:31.360 --> 01:07:34.719
<v Speaker 16>can't do anything for you, it won't cost you. And

1256
01:07:34.880 --> 01:07:38.360
<v Speaker 16>I said okay, and went through State Farm and they

1257
01:07:38.400 --> 01:07:40.679
<v Speaker 16>came back again and said no, we're not going to

1258
01:07:40.719 --> 01:07:44.559
<v Speaker 16>pay for it. So he recommended that I call in

1259
01:07:44.679 --> 01:07:48.480
<v Speaker 16>contact this attorney which happens to be in Texas, but

1260
01:07:48.559 --> 01:07:50.199
<v Speaker 16>they are licensed here in Colorado.

1261
01:07:51.360 --> 01:07:54.000
<v Speaker 1>Is that Daily Black? Is that Daily Black?

1262
01:07:54.960 --> 01:07:55.599
<v Speaker 5>No, it was.

1263
01:07:57.559 --> 01:07:59.079
<v Speaker 16>I've forgotten the name of it right now.

1264
01:08:00.079 --> 01:08:00.920
<v Speaker 22>I didn't bring the paper.

1265
01:08:01.039 --> 01:08:03.519
<v Speaker 1>Okay, what happened then? What happened now?

1266
01:08:04.079 --> 01:08:08.519
<v Speaker 16>It took almost a year, and then about well three

1267
01:08:08.679 --> 01:08:13.119
<v Speaker 16>four weeks ago, we finally get a resolution. They mediated

1268
01:08:13.159 --> 01:08:15.639
<v Speaker 16>a resolution and it came out to be the same

1269
01:08:15.760 --> 01:08:20.880
<v Speaker 16>price as the original estimate, which was fine. Then I

1270
01:08:20.960 --> 01:08:21.520
<v Speaker 16>get a stat But.

1271
01:08:21.520 --> 01:08:24.399
<v Speaker 4>Wait a minute, Steve, wait, but you turned you turned

1272
01:08:24.439 --> 01:08:27.119
<v Speaker 4>down the original estimate, and you went all through this

1273
01:08:27.239 --> 01:08:29.279
<v Speaker 4>trouble to end up with the original estimate.

1274
01:08:29.920 --> 01:08:32.960
<v Speaker 16>Oh no, no, no, I didn't turn it down. State

1275
01:08:33.079 --> 01:08:37.399
<v Speaker 16>Farm turned me down. They told me, oh it was

1276
01:08:37.439 --> 01:08:39.800
<v Speaker 16>either a manufacent oh he said, or normal wear and

1277
01:08:39.880 --> 01:08:40.640
<v Speaker 16>tear got it.

1278
01:08:40.920 --> 01:08:46.039
<v Speaker 4>Okay, so you so recently recently you did win then

1279
01:08:47.239 --> 01:08:49.840
<v Speaker 4>arbitrary or was it arbitration?

1280
01:08:51.000 --> 01:08:51.439
<v Speaker 16>Mediation?

1281
01:08:52.960 --> 01:08:54.039
<v Speaker 1>And how much did you get?

1282
01:08:55.600 --> 01:08:58.600
<v Speaker 16>About thirty five thousand dollars? Which was fine, don't get

1283
01:08:58.640 --> 01:09:00.800
<v Speaker 16>me wrong here. That part was fine.

1284
01:09:01.560 --> 01:09:02.960
<v Speaker 5>Then I got to say, and how much did the

1285
01:09:03.000 --> 01:09:05.399
<v Speaker 5>attorney hold on? How much did the attorney charge?

1286
01:09:05.520 --> 01:09:08.760
<v Speaker 16>What I'm about to get to you get to The

1287
01:09:08.880 --> 01:09:13.520
<v Speaker 16>attorney charged me forty percent, which I when I first

1288
01:09:13.600 --> 01:09:16.279
<v Speaker 16>spoke to them, their input was, well, we're going to

1289
01:09:16.479 --> 01:09:18.680
<v Speaker 16>do our best to get the insurance company to pay

1290
01:09:18.720 --> 01:09:20.760
<v Speaker 16>the attorney fees. But I did have to sign it

1291
01:09:20.840 --> 01:09:24.680
<v Speaker 16>saying forty percent. So okay, I understand that.

1292
01:09:24.920 --> 01:09:27.479
<v Speaker 8>And on top of that, they charged.

1293
01:09:27.199 --> 01:09:29.439
<v Speaker 16>Me the ten percent the Paragon was going to charge.

1294
01:09:32.039 --> 01:09:33.880
<v Speaker 16>And on top of it, so they charged you, charged

1295
01:09:33.920 --> 01:09:37.560
<v Speaker 16>me all the way they charge you. They charged you fifty.

1296
01:09:38.479 --> 01:09:41.479
<v Speaker 1>Well, it would have gotten nothing if they didn't mediate Tom.

1297
01:09:41.720 --> 01:09:43.640
<v Speaker 1>So isn't this good?

1298
01:09:43.760 --> 01:09:43.800
<v Speaker 5>No?

1299
01:09:43.960 --> 01:09:48.760
<v Speaker 1>I understand. Here's here's my main question. Was it disclosed

1300
01:09:48.760 --> 01:09:50.439
<v Speaker 1>to you how much this was going to cost you?

1301
01:09:50.600 --> 01:09:51.479
<v Speaker 1>That's all that matters.

1302
01:09:52.159 --> 01:09:57.239
<v Speaker 16>Part A was the forty percent was disclosed. But according

1303
01:09:57.319 --> 01:09:59.920
<v Speaker 16>to Matt when we spoke and I signed to the agreement,

1304
01:10:00.000 --> 01:10:03.560
<v Speaker 16>and if he didn't get anything accomplished, I wouldn't have

1305
01:10:03.680 --> 01:10:07.439
<v Speaker 16>to pay him what he did around and charged me

1306
01:10:07.680 --> 01:10:11.079
<v Speaker 16>the other ten percent for Matt.

1307
01:10:12.760 --> 01:10:17.000
<v Speaker 4>That's right, And Matt probably got paid that ten percent. Well,

1308
01:10:17.399 --> 01:10:20.840
<v Speaker 4>because they handled they they're looking at it. Listen, they

1309
01:10:20.960 --> 01:10:23.560
<v Speaker 4>looked at it as one big claim. And what I'd

1310
01:10:23.640 --> 01:10:27.079
<v Speaker 4>have to see is Matt's agreement with you to see

1311
01:10:27.119 --> 01:10:32.600
<v Speaker 4>what it says. It might talk about that ten percent

1312
01:10:32.720 --> 01:10:36.720
<v Speaker 4>if I understand that, But does it say ten percent

1313
01:10:36.840 --> 01:10:38.680
<v Speaker 4>if he hands it off to an attorney or if

1314
01:10:38.680 --> 01:10:40.640
<v Speaker 4>you get an attorney, or if it goes to I mean,

1315
01:10:40.760 --> 01:10:43.319
<v Speaker 4>all of that will be outlined in the contract. If not,

1316
01:10:44.039 --> 01:10:47.800
<v Speaker 4>then he wouldn't do them on tract or send it

1317
01:10:47.880 --> 01:10:50.039
<v Speaker 4>to us and I'll find out. One thing I want

1318
01:10:50.079 --> 01:10:53.039
<v Speaker 4>to tell you, Truly, Matt's a pretty honorable guy. I mean,

1319
01:10:53.079 --> 01:10:55.880
<v Speaker 4>we don't get complaints like this. It's it's a pain

1320
01:10:55.960 --> 01:10:58.039
<v Speaker 4>in the ass when you have to fight for a settlement.

1321
01:10:58.359 --> 01:11:03.840
<v Speaker 4>Now usually Steve, what really bothers me is this could

1322
01:11:03.880 --> 01:11:06.159
<v Speaker 4>have been a bad faith claim and you could have

1323
01:11:06.199 --> 01:11:09.680
<v Speaker 4>gotten treble damages or at least attorney's fees. So I

1324
01:11:09.760 --> 01:11:12.520
<v Speaker 4>don't understand why it was handled this way when they

1325
01:11:12.560 --> 01:11:15.520
<v Speaker 4>could have gone for bad faith because in this state

1326
01:11:15.680 --> 01:11:19.279
<v Speaker 4>it's easy to prove bad faith. I would ask them

1327
01:11:19.319 --> 01:11:22.680
<v Speaker 4>why they didn't do that. I'm Tom Martinez. We have

1328
01:11:22.800 --> 01:11:24.439
<v Speaker 4>more coming up on the Troubleshooter Show.

1329
01:11:27.600 --> 01:11:30.840
<v Speaker 5>Go with a Sure Thing Denver's Best Roofer Excel roofing

1330
01:11:30.960 --> 01:11:33.680
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1331
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<v Speaker 5>Please time for an insurance checkup free, no obligation. In comparison,

1332
01:11:40.319 --> 01:11:43.840
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1333
01:11:43.880 --> 01:11:46.560
<v Speaker 5>of insurance companies find out now three O three seven

1334
01:11:46.600 --> 01:11:48.920
<v Speaker 5>to seven to one help. You'll think you're his only

1335
01:11:49.039 --> 01:11:51.479
<v Speaker 5>customer when you choose Frank durand the real estate Man

1336
01:11:51.560 --> 01:11:54.960
<v Speaker 5>dot com to list your home with Remax Alliance three

1337
01:11:55.199 --> 01:11:57.119
<v Speaker 5>three nine two zero sixteen twenty two.

1338
01:12:03.000 --> 01:12:03.520
<v Speaker 8>Ripped of.

1339
01:12:05.279 --> 01:12:08.239
<v Speaker 10>New need advice, who you don't have?

1340
01:12:10.199 --> 01:12:12.920
<v Speaker 23>You come running just as fast as we can.

1341
01:12:14.199 --> 01:12:16.880
<v Speaker 2>Shooter's gonna help, coming man.

1342
01:12:17.680 --> 01:12:21.880
<v Speaker 3>This is the Troubleshooter Show. No Tom Martino.

1343
01:12:23.399 --> 01:12:25.239
<v Speaker 1>Hey, Hey, hi Tom Martino.

1344
01:12:25.319 --> 01:12:28.399
<v Speaker 4>Here's solving problems, answering questions, taking complaints. This ho're brought

1345
01:12:28.439 --> 01:12:30.720
<v Speaker 4>to you by Dan McKenzie. We talk a lot on

1346
01:12:30.800 --> 01:12:33.800
<v Speaker 4>this show about a state planning. McKenzie Law can do

1347
01:12:33.880 --> 01:12:35.840
<v Speaker 4>that a state planning for you, whether it's a simple

1348
01:12:35.920 --> 01:12:39.279
<v Speaker 4>will or a trust means to avoid probate, to keep

1349
01:12:39.319 --> 01:12:43.079
<v Speaker 4>things private, or if you're facing probate, whatever it is,

1350
01:12:43.840 --> 01:12:48.680
<v Speaker 4>a state related Dan McKenzie can do it, live and local.

1351
01:12:49.439 --> 01:12:50.520
<v Speaker 1>The McKenzie Law.

1352
01:12:50.439 --> 01:12:59.039
<v Speaker 5>Firm eight three three co Plans eight three three co plans.

1353
01:12:59.720 --> 01:13:02.800
<v Speaker 5>Hey John, what's going on in your life? How can

1354
01:13:02.880 --> 01:13:03.279
<v Speaker 5>we help you?

1355
01:13:03.439 --> 01:13:03.680
<v Speaker 1>John?

1356
01:13:06.039 --> 01:13:06.159
<v Speaker 24>Hi?

1357
01:13:06.279 --> 01:13:06.479
<v Speaker 10>Tom.

1358
01:13:06.960 --> 01:13:10.319
<v Speaker 25>I have a peace property that I own the mineral rights,

1359
01:13:11.000 --> 01:13:13.840
<v Speaker 25>and a few years ago they approached me about leasing

1360
01:13:13.920 --> 01:13:17.000
<v Speaker 25>those mineral rights. They were doing some directional drilling, so

1361
01:13:17.159 --> 01:13:18.840
<v Speaker 25>not drilling on my property.

1362
01:13:20.000 --> 01:13:20.960
<v Speaker 1>During the contraest.

1363
01:13:21.359 --> 01:13:25.479
<v Speaker 25>They apparently started production and in twenty twenty two, and

1364
01:13:25.680 --> 01:13:28.840
<v Speaker 25>so I just got my first royalty check. So I've

1365
01:13:28.880 --> 01:13:30.000
<v Speaker 25>got some questions about that.

1366
01:13:31.479 --> 01:13:34.520
<v Speaker 4>Okay, let me explain what's going on. Okay, Hold on

1367
01:13:34.680 --> 01:13:39.479
<v Speaker 4>one second real quick. So you have the royalty rights,

1368
01:13:40.439 --> 01:13:43.239
<v Speaker 4>not a working interest, but the royalty rights on a

1369
01:13:43.319 --> 01:13:44.399
<v Speaker 4>certain tract of land.

1370
01:13:45.920 --> 01:13:49.279
<v Speaker 1>Correct, Okay, what's your question?

1371
01:13:50.760 --> 01:13:54.800
<v Speaker 25>Okay, So I'm brand new at this. So the lease

1372
01:13:55.000 --> 01:13:57.680
<v Speaker 25>was through twenty twenty two, and they hit in twenty

1373
01:13:57.760 --> 01:14:00.439
<v Speaker 25>twenty two, and so I have the send me an

1374
01:14:00.560 --> 01:14:03.399
<v Speaker 25>entire log of everything. They've been doing little bits and

1375
01:14:03.439 --> 01:14:06.000
<v Speaker 25>pieces here and there since then, right, And I finally

1376
01:14:06.079 --> 01:14:09.159
<v Speaker 25>got a check and it seems you know all legit

1377
01:14:09.239 --> 01:14:11.600
<v Speaker 25>and everything. Is there anything I should be worried about

1378
01:14:11.640 --> 01:14:13.960
<v Speaker 25>in this? Or is this basically what I signed up

1379
01:14:14.000 --> 01:14:14.600
<v Speaker 25>from the beginning.

1380
01:14:16.119 --> 01:14:19.479
<v Speaker 1>One thing I'll tell you is when you do a lease.

1381
01:14:19.600 --> 01:14:20.640
<v Speaker 1>I have several.

1382
01:14:21.960 --> 01:14:25.119
<v Speaker 4>I have several thousand of them, Okay, unfortunately, I mean

1383
01:14:25.199 --> 01:14:29.640
<v Speaker 4>I have several thousands of acres. They probably equate to

1384
01:14:29.720 --> 01:14:36.640
<v Speaker 4>about one hundred different oil company royalty contracts. These contracts

1385
01:14:36.720 --> 01:14:41.279
<v Speaker 4>basically say that you have a royalty interest. So whatever

1386
01:14:41.359 --> 01:14:44.640
<v Speaker 4>they do, they keep track of and they dole it

1387
01:14:44.760 --> 01:14:48.760
<v Speaker 4>out to all the royalty owners. The great part about

1388
01:14:48.880 --> 01:14:52.960
<v Speaker 4>royalties is they are strictly controlled by state and federal

1389
01:14:53.000 --> 01:14:58.399
<v Speaker 4>authorities and if anything, they will never cheat you. These

1390
01:14:58.479 --> 01:15:01.359
<v Speaker 4>people do one thing. In fact, they all used the

1391
01:15:01.439 --> 01:15:05.279
<v Speaker 4>same portal. Did you go to that's that portal to

1392
01:15:05.359 --> 01:15:07.239
<v Speaker 4>get your money? No?

1393
01:15:07.319 --> 01:15:08.880
<v Speaker 25>No, No, they sent me a paper check.

1394
01:15:10.680 --> 01:15:12.079
<v Speaker 1>They sent you a paper check.

1395
01:15:12.159 --> 01:15:13.800
<v Speaker 4>What's the name of the first of all, what's the

1396
01:15:14.000 --> 01:15:19.279
<v Speaker 4>who's the working uh contractor what's the drillers as savitas?

1397
01:15:21.319 --> 01:15:21.920
<v Speaker 1>Savitas?

1398
01:15:22.039 --> 01:15:23.560
<v Speaker 25>Right yep?

1399
01:15:25.199 --> 01:15:28.560
<v Speaker 1>Okay. And they did not they did not mention to

1400
01:15:28.600 --> 01:15:33.439
<v Speaker 1>you the the platform to log into.

1401
01:15:34.600 --> 01:15:35.119
<v Speaker 8>No, they did not.

1402
01:15:36.000 --> 01:15:39.000
<v Speaker 25>Nothing has been mentioned about digital anything.

1403
01:15:39.239 --> 01:15:44.920
<v Speaker 1>Okay. And your your contract, your lease goes from when

1404
01:15:45.039 --> 01:15:45.479
<v Speaker 1>to when.

1405
01:15:47.199 --> 01:15:52.439
<v Speaker 25>The original went from I believe like twenty through twenty one,

1406
01:15:52.680 --> 01:15:56.600
<v Speaker 25>and then they have an extension twenty one to twenty two.

1407
01:15:58.600 --> 01:16:01.199
<v Speaker 1>Why Is this such a short lease. I've never heard

1408
01:16:01.239 --> 01:16:01.439
<v Speaker 1>of that.

1409
01:16:02.920 --> 01:16:03.840
<v Speaker 20>Yeah, that's what.

1410
01:16:04.520 --> 01:16:07.399
<v Speaker 25>I tried to go back and I find the original contract,

1411
01:16:07.439 --> 01:16:09.720
<v Speaker 25>and of course I can't find it. All I can

1412
01:16:09.800 --> 01:16:13.199
<v Speaker 25>find is the extended contract. So it's like I could

1413
01:16:13.279 --> 01:16:16.359
<v Speaker 25>be fuzzy on those dates. I know it's been a while.

1414
01:16:16.479 --> 01:16:18.920
<v Speaker 4>So yeah, that's kind of that's really kind of weird.

1415
01:16:19.319 --> 01:16:21.399
<v Speaker 4>So let's talk about it. So you have royalty rights.

1416
01:16:21.600 --> 01:16:22.680
<v Speaker 4>How much was the check for.

1417
01:16:24.239 --> 01:16:25.039
<v Speaker 25>Twenty four thousand?

1418
01:16:26.920 --> 01:16:27.239
<v Speaker 10>Okay?

1419
01:16:27.840 --> 01:16:33.560
<v Speaker 4>So my checks are anywhere from five hundred to thirty

1420
01:16:33.600 --> 01:16:34.439
<v Speaker 4>four hundred dollars.

1421
01:16:35.079 --> 01:16:39.640
<v Speaker 1>What that tells me is what that tells me is

1422
01:16:39.720 --> 01:16:42.680
<v Speaker 1>that you are the only owner of that track.

1423
01:16:43.359 --> 01:16:43.800
<v Speaker 15>Is that right?

1424
01:16:45.079 --> 01:16:47.520
<v Speaker 10>Yes? Yes, okay?

1425
01:16:47.920 --> 01:16:51.560
<v Speaker 4>That those numbers make complete sense because if there were

1426
01:16:51.640 --> 01:16:54.199
<v Speaker 4>twenty four owners, each would get each would get about

1427
01:16:54.199 --> 01:16:57.439
<v Speaker 4>one thousand bucks, and there were forty eight, they'd each

1428
01:16:57.479 --> 01:16:58.520
<v Speaker 4>get about five hundred.

1429
01:16:59.159 --> 01:17:02.520
<v Speaker 1>So you usually my tracks, I.

1430
01:17:02.560 --> 01:17:05.159
<v Speaker 5>Don't own any of them alone. I own them with

1431
01:17:05.359 --> 01:17:06.600
<v Speaker 5>other royalty interests.

1432
01:17:06.920 --> 01:17:09.600
<v Speaker 4>So my checks this again can be anywhere from three

1433
01:17:09.680 --> 01:17:12.520
<v Speaker 4>or four hundred to three or four thousand, but never more.

1434
01:17:12.960 --> 01:17:15.880
<v Speaker 4>The reason yours is so much is you are the owner.

1435
01:17:16.159 --> 01:17:19.159
<v Speaker 4>That's really good. Now, did they say what period of

1436
01:17:19.239 --> 01:17:19.960
<v Speaker 4>time that covered?

1437
01:17:21.439 --> 01:17:24.800
<v Speaker 25>The log they sent me shows everything from twenty twenty

1438
01:17:24.880 --> 01:17:26.359
<v Speaker 25>two clear through twenty twenty.

1439
01:17:26.159 --> 01:17:30.600
<v Speaker 1>Four, So that's for two years usual?

1440
01:17:31.079 --> 01:17:31.279
<v Speaker 8>Yeah?

1441
01:17:31.479 --> 01:17:31.600
<v Speaker 4>Is that?

1442
01:17:32.159 --> 01:17:35.199
<v Speaker 25>Well, twenty two, twenty three, and twenty four, so three

1443
01:17:35.279 --> 01:17:36.880
<v Speaker 25>years is that unusual?

1444
01:17:37.239 --> 01:17:37.439
<v Speaker 21>Yeah?

1445
01:17:37.680 --> 01:17:40.840
<v Speaker 4>That now that doesn't sound as high to me. So

1446
01:17:40.960 --> 01:17:43.399
<v Speaker 4>that's eight thousand, Well, no, that's pretty high, eight thousand

1447
01:17:43.479 --> 01:17:45.600
<v Speaker 4>a year. I think you're right in there.

1448
01:17:45.920 --> 01:17:48.159
<v Speaker 1>You know they will they do have to supply audits

1449
01:17:48.199 --> 01:17:48.359
<v Speaker 1>to you.

1450
01:17:48.520 --> 01:17:49.159
<v Speaker 4>You know that, right?

1451
01:17:49.319 --> 01:17:52.239
<v Speaker 1>Did they give you audits of welling, of drilling activity?

1452
01:17:53.359 --> 01:17:53.560
<v Speaker 22>Yeah?

1453
01:17:53.600 --> 01:17:55.920
<v Speaker 25>I have a stack of papers an inch and a

1454
01:17:55.960 --> 01:17:56.399
<v Speaker 25>half high.

1455
01:17:58.079 --> 01:18:02.079
<v Speaker 4>Okay, I'm going to assume they're doing everything right. Okay, Now,

1456
01:18:02.119 --> 01:18:04.079
<v Speaker 4>when do you get your next check in three years?

1457
01:18:05.079 --> 01:18:08.800
<v Speaker 25>That's exactly what I'm asking you. It's like, I don't know,

1458
01:18:08.880 --> 01:18:09.359
<v Speaker 25>I don't.

1459
01:18:09.199 --> 01:18:12.520
<v Speaker 5>Well, the least the least spells out, bro, the least

1460
01:18:12.560 --> 01:18:13.239
<v Speaker 5>spells out.

1461
01:18:13.159 --> 01:18:15.319
<v Speaker 1>When you get your money. That's all in your lease.

1462
01:18:16.439 --> 01:18:16.720
<v Speaker 10>Okay.

1463
01:18:16.800 --> 01:18:19.319
<v Speaker 25>So since I don't have the original contract, is it

1464
01:18:19.800 --> 01:18:23.000
<v Speaker 25>should I can I contact them and say, hey, I

1465
01:18:23.039 --> 01:18:24.560
<v Speaker 25>don't have a copy this anymore?

1466
01:18:24.920 --> 01:18:25.520
<v Speaker 5>YE give you that?

1467
01:18:25.640 --> 01:18:25.880
<v Speaker 7>Okay?

1468
01:18:26.000 --> 01:18:28.279
<v Speaker 1>Yes you can? Okay, good, good, Yes, you can is

1469
01:18:28.359 --> 01:18:31.800
<v Speaker 1>it out this land? Tell me attorney on hand, No,

1470
01:18:31.960 --> 01:18:32.720
<v Speaker 1>you don't need it for this.

1471
01:18:33.479 --> 01:18:36.279
<v Speaker 4>Just ask for the contract, okay, and then I can

1472
01:18:36.359 --> 01:18:37.640
<v Speaker 4>have one of our people look at it.

1473
01:18:37.840 --> 01:18:40.840
<v Speaker 1>But John, I want to ask you something. Tell me

1474
01:18:40.920 --> 01:18:42.520
<v Speaker 1>about this land. How much land is it?

1475
01:18:43.640 --> 01:18:44.600
<v Speaker 25>It's only two acres?

1476
01:18:46.840 --> 01:18:47.119
<v Speaker 1>Okay?

1477
01:18:47.399 --> 01:18:51.640
<v Speaker 8>And and wow, up on the up and two edge of.

1478
01:18:53.439 --> 01:18:56.279
<v Speaker 25>Broom build two acres. And they were drilling about a

1479
01:18:56.359 --> 01:18:59.119
<v Speaker 25>mile away, and they were doing directional under all these

1480
01:18:59.159 --> 01:18:59.840
<v Speaker 25>little parcels.

1481
01:19:01.560 --> 01:19:04.840
<v Speaker 1>Now, I get it, But you struck gold there. How

1482
01:19:04.920 --> 01:19:06.119
<v Speaker 1>much did you pay for that land?

1483
01:19:08.600 --> 01:19:11.279
<v Speaker 25>About seventeen years ago? About two hundred and eighty thousand.

1484
01:19:13.760 --> 01:19:16.039
<v Speaker 1>Wait a minute, you paid that much? That many? You

1485
01:19:16.159 --> 01:19:17.960
<v Speaker 1>paid two hundred and eighty grand for two and a

1486
01:19:18.000 --> 01:19:20.119
<v Speaker 1>half acres back? How many years ago?

1487
01:19:21.319 --> 01:19:23.479
<v Speaker 25>Seventeen? But I mean it's got house and everything on it.

1488
01:19:24.960 --> 01:19:25.359
<v Speaker 25>It's right.

1489
01:19:25.399 --> 01:19:29.960
<v Speaker 1>Oh, I'm sorry, no, So okay, So do you live there?

1490
01:19:31.119 --> 01:19:31.319
<v Speaker 8>Yes?

1491
01:19:33.439 --> 01:19:35.520
<v Speaker 1>Okay, I'm going to explain a few things to you.

1492
01:19:36.560 --> 01:19:36.840
<v Speaker 25>Okay.

1493
01:19:36.880 --> 01:19:37.119
<v Speaker 15>Great.

1494
01:19:37.640 --> 01:19:41.680
<v Speaker 4>The house and the house and the land are separate

1495
01:19:42.359 --> 01:19:46.520
<v Speaker 4>from the water and the minerals. So with every piece

1496
01:19:46.560 --> 01:19:50.960
<v Speaker 4>of land in Colorado, you have dirt, you have water,

1497
01:19:51.800 --> 01:19:57.960
<v Speaker 4>and you have minerals. So most people, the water is automatic.

1498
01:19:58.520 --> 01:20:01.600
<v Speaker 4>You get the water rights for that that land automatically

1499
01:20:02.159 --> 01:20:07.000
<v Speaker 4>unless otherwise stated. But with mineral rights, did you know, John,

1500
01:20:07.560 --> 01:20:10.800
<v Speaker 4>let's say that's going to produce for another ten years,

1501
01:20:11.520 --> 01:20:13.399
<v Speaker 4>do you know you can sell that for a lump

1502
01:20:13.439 --> 01:20:17.840
<v Speaker 4>sum of money to an investor, that that lease?

1503
01:20:19.199 --> 01:20:20.119
<v Speaker 10>I did have that question.

1504
01:20:20.199 --> 01:20:25.079
<v Speaker 4>Okay, good, good, You can do that. Another thing you

1505
01:20:25.159 --> 01:20:29.000
<v Speaker 4>can do is when you sell your house, retain those rights.

1506
01:20:30.279 --> 01:20:32.119
<v Speaker 1>You don't have to sell them with the house at all.

1507
01:20:33.479 --> 01:20:35.760
<v Speaker 1>In fact, if you sell your house and.

1508
01:20:35.840 --> 01:20:39.199
<v Speaker 4>You let them have those mineral rights, you basically discounted

1509
01:20:39.239 --> 01:20:44.359
<v Speaker 4>your house about ten grand, and there's no reason to

1510
01:20:45.039 --> 01:20:49.039
<v Speaker 4>So what I'm telling you is treat the minerals separately

1511
01:20:49.319 --> 01:20:50.199
<v Speaker 4>from the house.

1512
01:20:50.399 --> 01:20:53.640
<v Speaker 8>Okay, Okay, very good, very good.

1513
01:20:54.000 --> 01:20:58.760
<v Speaker 4>That mineral lease, that mineral lease is an asset, and

1514
01:20:58.920 --> 01:21:02.039
<v Speaker 4>you treat that asset accordingly. The older it is, the

1515
01:21:02.159 --> 01:21:05.720
<v Speaker 4>less it'll be worth, the more it produces, the longer

1516
01:21:05.800 --> 01:21:09.479
<v Speaker 4>the length, the more it's worth. And it also depends

1517
01:21:09.560 --> 01:21:12.359
<v Speaker 4>on what the price of.

1518
01:21:12.640 --> 01:21:15.319
<v Speaker 1>Oil oil gotcha at.

1519
01:21:16.159 --> 01:21:23.039
<v Speaker 4>Each Each tract of land has a nutcracker, okay, And

1520
01:21:23.159 --> 01:21:26.159
<v Speaker 4>that means that on one tract of land, you can't

1521
01:21:26.199 --> 01:21:29.520
<v Speaker 4>even begin to dig unless oil's seventy five dollars a barrel.

1522
01:21:31.039 --> 01:21:34.479
<v Speaker 4>On another tract of land. On another tract of land,

1523
01:21:34.840 --> 01:21:37.800
<v Speaker 4>you can dig. You know, it depends on.

1524
01:21:37.880 --> 01:21:41.680
<v Speaker 1>What your basis is, on what per barrel is your basis.

1525
01:21:41.800 --> 01:21:44.840
<v Speaker 4>So if that land has to have forty five dollars

1526
01:21:44.920 --> 01:21:47.359
<v Speaker 4>a barrel to break even, then you're in the money.

1527
01:21:47.840 --> 01:21:49.479
<v Speaker 1>If that land needs seventy.

1528
01:21:49.159 --> 01:21:52.960
<v Speaker 4>Five dollars per barrel to break even, then they probably

1529
01:21:53.039 --> 01:21:56.159
<v Speaker 4>don't drill. There have been all kinds of levels, with

1530
01:21:56.239 --> 01:22:00.119
<v Speaker 4>all kinds of anticipations of the mineral's market, where some

1531
01:22:00.239 --> 01:22:03.439
<v Speaker 4>people have gotten buried in leases where they're never going

1532
01:22:03.520 --> 01:22:06.840
<v Speaker 4>to get drilled because it's too much per barrel. At

1533
01:22:06.880 --> 01:22:09.439
<v Speaker 4>one time we thought oil was going to one hundred

1534
01:22:09.439 --> 01:22:12.000
<v Speaker 4>dollars a barrel. Then people said it was going down

1535
01:22:12.079 --> 01:22:15.159
<v Speaker 4>to thirty one. Thing is for sure that the price

1536
01:22:15.239 --> 01:22:18.760
<v Speaker 4>of oil will dictate what your lease is worth. So anyway,

1537
01:22:18.760 --> 01:22:20.359
<v Speaker 4>if you have any other questions to stick around, if

1538
01:22:20.399 --> 01:22:22.479
<v Speaker 4>not three oh three seven, one, three eight, two five

1539
01:22:22.640 --> 01:22:29.199
<v Speaker 4>five more coming right up, go.

1540
01:22:29.359 --> 01:22:32.920
<v Speaker 5>With a sure thing Denver's Best roofer excel roofing dot com.

1541
01:22:33.119 --> 01:22:38.720
<v Speaker 5>You don't pay a cent until you're content wait time

1542
01:22:38.800 --> 01:22:41.680
<v Speaker 5>for an insurance check up free, no obligation. In comparison,

1543
01:22:41.840 --> 01:22:45.359
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1544
01:22:45.399 --> 01:22:48.119
<v Speaker 5>of insurance companies find out now three oh three, seven

1545
01:22:48.159 --> 01:22:50.479
<v Speaker 5>to seven to one help. You'll think you're his only

1546
01:22:50.600 --> 01:22:53.000
<v Speaker 5>customer when you choose Frank durand the real estate man

1547
01:22:53.119 --> 01:22:56.479
<v Speaker 5>dot com to list your home with Remax Alliance three

1548
01:22:56.560 --> 01:22:58.640
<v Speaker 5>oh three nine two zero sixteen twenty two.

1549
01:23:00.560 --> 01:23:05.880
<v Speaker 4>Hey Tom Martino here seven one three talk seven one

1550
01:23:05.920 --> 01:23:09.920
<v Speaker 4>three eight two five five. So a while ago, Alice

1551
01:23:10.000 --> 01:23:14.199
<v Speaker 4>called and she said her son Armando took a twenty

1552
01:23:14.399 --> 01:23:20.359
<v Speaker 4>twelve gmc Arcadia to Accurate Auto in North Glen two

1553
01:23:20.399 --> 01:23:24.920
<v Speaker 4>and a half years ago. Accurate installed a rebuilt engine

1554
01:23:25.479 --> 01:23:28.319
<v Speaker 4>two and a half years ago. Now the rear main

1555
01:23:28.479 --> 01:23:32.479
<v Speaker 4>seal is leaking, and Accurate says, wait a minute, that's

1556
01:23:32.600 --> 01:23:36.159
<v Speaker 4>not part of the original installation and it's not warranted.

1557
01:23:36.840 --> 01:23:41.319
<v Speaker 4>Then we had many, many little discussions afterwards. Is the

1558
01:23:41.359 --> 01:23:43.880
<v Speaker 4>rear main seal part of an engine rebuild or not?

1559
01:23:44.640 --> 01:23:47.520
<v Speaker 4>Deputy d talked to the shop and the owner said,

1560
01:23:47.840 --> 01:23:51.800
<v Speaker 4>this main seal is not integrated into the engine like others.

1561
01:23:52.479 --> 01:23:55.119
<v Speaker 4>He said it was not part of the original engine.

1562
01:23:55.159 --> 01:23:57.680
<v Speaker 1>Installation. What is new?

1563
01:23:58.479 --> 01:24:02.600
<v Speaker 18>Well, Tom, you may recall that last week Armando had

1564
01:24:02.640 --> 01:24:05.840
<v Speaker 18>his car towed over to Shardan Auto Tech and Kevin

1565
01:24:05.920 --> 01:24:09.680
<v Speaker 18>did a diagnostic service on it and it had it

1566
01:24:09.760 --> 01:24:12.039
<v Speaker 18>had a few problems. He uncovered not just the rear main,

1567
01:24:12.119 --> 01:24:14.079
<v Speaker 18>but there's some kind of a seal blown out in

1568
01:24:14.159 --> 01:24:17.119
<v Speaker 18>the front of the engine. And Kevin also discovered a

1569
01:24:17.159 --> 01:24:21.479
<v Speaker 18>head gasket leak, which sounds like that would explain the

1570
01:24:21.600 --> 01:24:25.600
<v Speaker 18>stop leak that the original shop, the that that did

1571
01:24:25.680 --> 01:24:30.000
<v Speaker 18>the installation, That's Accurate Automotive discovered. They said that they

1572
01:24:30.119 --> 01:24:32.920
<v Speaker 18>saw the stop leak and the radiator. But any case,

1573
01:24:33.319 --> 01:24:35.880
<v Speaker 18>I've been dealing with Armando kind of behind the scenes

1574
01:24:35.960 --> 01:24:38.399
<v Speaker 18>and with Alex at Advanced Automotive, and Alex has been

1575
01:24:38.439 --> 01:24:39.319
<v Speaker 18>really great to deal with.

1576
01:24:39.760 --> 01:24:42.720
<v Speaker 10>He's the owner of that shop. He is really engaged

1577
01:24:42.760 --> 01:24:45.359
<v Speaker 10>in this process. He's very well in FUM and.

1578
01:24:45.399 --> 01:24:47.720
<v Speaker 1>He was a part of the original warranty or not.

1579
01:24:48.000 --> 01:24:50.359
<v Speaker 10>Well, here's here's where I'm going with this.

1580
01:24:51.439 --> 01:24:56.960
<v Speaker 18>So Alex very helpfully told me that the engine was

1581
01:24:57.000 --> 01:25:00.399
<v Speaker 18>actually provided by l KQ and with in the next

1582
01:25:00.439 --> 01:25:02.680
<v Speaker 18>few hours he's going to email me the proof of

1583
01:25:02.800 --> 01:25:08.119
<v Speaker 18>purchase and the warranty claim that Alex had today opened

1584
01:25:08.199 --> 01:25:13.000
<v Speaker 18>with LKQ on Armando's behalf. And the reason that I've

1585
01:25:13.039 --> 01:25:16.399
<v Speaker 18>been following on this is sharedon auto Tech offered to

1586
01:25:16.640 --> 01:25:19.720
<v Speaker 18>do the warranty sight that it's one of the vendors

1587
01:25:19.760 --> 01:25:24.199
<v Speaker 18>whose warranty for whom they do warranty and LKQ is huge,

1588
01:25:24.359 --> 01:25:27.239
<v Speaker 18>so I assume that Shared Autotech will be able to

1589
01:25:27.319 --> 01:25:28.279
<v Speaker 18>do the warranty work.

1590
01:25:28.800 --> 01:25:31.199
<v Speaker 10>So Armando, can you if you're listening, are you on

1591
01:25:31.279 --> 01:25:31.920
<v Speaker 10>the line right now?

1592
01:25:32.159 --> 01:25:33.119
<v Speaker 1>No, I don't think he is.

1593
01:25:33.640 --> 01:25:34.239
<v Speaker 25>Is he yeah?

1594
01:25:34.239 --> 01:25:34.479
<v Speaker 4>He is?

1595
01:25:35.479 --> 01:25:37.439
<v Speaker 1>Can we bring him up, Armando? There he is?

1596
01:25:38.319 --> 01:25:39.359
<v Speaker 25>Yes, this is me.

1597
01:25:41.359 --> 01:25:45.479
<v Speaker 18>Okay, Armando, So listen. Here's here's what the just to

1598
01:25:45.560 --> 01:25:50.079
<v Speaker 18>put it, just to kind of summarize. So Alex from

1599
01:25:50.760 --> 01:25:54.760
<v Speaker 18>Advanced from Accurate Automotive is going to email me the

1600
01:25:54.840 --> 01:25:57.560
<v Speaker 18>proof of purchase for this engine, which apparently is still

1601
01:25:57.640 --> 01:26:02.399
<v Speaker 18>under the three year warranty and a claim number that

1602
01:26:02.600 --> 01:26:06.159
<v Speaker 18>he just a few minutes ago opened with LKQ, and

1603
01:26:06.399 --> 01:26:08.199
<v Speaker 18>I'll forward that to you as soon as I get it.

1604
01:26:08.760 --> 01:26:12.439
<v Speaker 18>And the idea is for you, once you get those documents,

1605
01:26:12.800 --> 01:26:15.520
<v Speaker 18>get together with Kevin I Shared an Auto Tech and

1606
01:26:15.640 --> 01:26:17.680
<v Speaker 18>see if he can provide you with a warranty work

1607
01:26:17.720 --> 01:26:20.079
<v Speaker 18>on this engine. I have a feeling he'll be able

1608
01:26:20.119 --> 01:26:22.520
<v Speaker 18>to because LKAQ is just a huge dealer of these

1609
01:26:22.560 --> 01:26:26.960
<v Speaker 18>remanufactured engines and I just pulled up their warranty on

1610
01:26:27.479 --> 01:26:30.119
<v Speaker 18>their remanned engines and it's a pretty good warranty.

1611
01:26:30.520 --> 01:26:32.560
<v Speaker 10>It's three years unlimited.

1612
01:26:32.119 --> 01:26:36.319
<v Speaker 18>Mileage and it says that the warranty can be done

1613
01:26:36.640 --> 01:26:41.159
<v Speaker 18>at any and I'm quoting licensed automotive repair facility. So

1614
01:26:41.239 --> 01:26:44.000
<v Speaker 18>I shared an auto tech works with LKLQ. They may

1615
01:26:44.079 --> 01:26:47.000
<v Speaker 18>be able to handle this warranty claim for you. So

1616
01:26:47.279 --> 01:26:51.239
<v Speaker 18>are you okay with getting together with them and starting

1617
01:26:51.319 --> 01:26:52.399
<v Speaker 18>the warranty claim process?

1618
01:26:53.920 --> 01:26:56.800
<v Speaker 14>So yes, I've been in communication with Kevin and his

1619
01:26:56.920 --> 01:26:59.520
<v Speaker 14>team there at the at the automotive shop.

1620
01:26:59.560 --> 01:27:00.840
<v Speaker 22>And then we're with Isaiah.

1621
01:27:01.439 --> 01:27:03.479
<v Speaker 14>He's the one that's been the lead on my vehicle,

1622
01:27:03.640 --> 01:27:06.239
<v Speaker 14>and he said that he reached out to you.

1623
01:27:07.319 --> 01:27:07.520
<v Speaker 1>Yep.

1624
01:27:07.640 --> 01:27:10.319
<v Speaker 14>He said that he reached out to LKQ last Friday

1625
01:27:10.439 --> 01:27:12.479
<v Speaker 14>to see if they had any records on their books

1626
01:27:12.720 --> 01:27:15.439
<v Speaker 14>in regards to that purchase around that time, because Alex

1627
01:27:15.600 --> 01:27:18.239
<v Speaker 14>was not trying to release anything to me or Dmitri

1628
01:27:18.439 --> 01:27:22.319
<v Speaker 14>or anybody else in regards to where the engine was purchased.

1629
01:27:22.520 --> 01:27:23.399
<v Speaker 13>We didn't know if it was.

1630
01:27:23.439 --> 01:27:27.880
<v Speaker 14>Purchased from ALKQ Jasper, if it was from a Junkyard right,

1631
01:27:28.399 --> 01:27:31.399
<v Speaker 14>any of that information. The only thing that he was

1632
01:27:31.479 --> 01:27:35.439
<v Speaker 14>given us was that we were under warranty from his shop,

1633
01:27:35.800 --> 01:27:38.920
<v Speaker 14>which was the three year, thirty six thousand mile warranty.

1634
01:27:39.600 --> 01:27:42.439
<v Speaker 14>But that's not what I was originally given. Whenever I

1635
01:27:42.600 --> 01:27:46.479
<v Speaker 14>purchased the vehicle engine for the replacement, they said that

1636
01:27:46.560 --> 01:27:48.880
<v Speaker 14>it was a remanufactured engine and that it would be

1637
01:27:49.000 --> 01:27:53.119
<v Speaker 14>three year unlimited. But I didn't know where that three

1638
01:27:53.239 --> 01:27:56.079
<v Speaker 14>year unlimited was coming from, if it was a business.

1639
01:27:56.000 --> 01:27:59.479
<v Speaker 18>Or Yeah, Alex is Yeah, Alex has been very very

1640
01:27:59.560 --> 01:28:01.760
<v Speaker 18>helpful to He's been a great guy to work with today.

1641
01:28:02.479 --> 01:28:06.560
<v Speaker 18>And he's going to email me this afternoon the proof

1642
01:28:06.600 --> 01:28:10.680
<v Speaker 18>of purchase from LKQ and the warranty claim number so

1643
01:28:10.840 --> 01:28:13.479
<v Speaker 18>that you and Shared Nototech can can follow up on this.

1644
01:28:14.520 --> 01:28:17.319
<v Speaker 18>So I'll email all that over to you as soon

1645
01:28:17.359 --> 01:28:19.079
<v Speaker 18>as I get it. So when you get off the phone,

1646
01:28:19.079 --> 01:28:21.600
<v Speaker 18>can you please make sure to text me your email address.

1647
01:28:23.640 --> 01:28:26.079
<v Speaker 14>Yes, My text and Armando with the current phone number

1648
01:28:26.600 --> 01:28:27.359
<v Speaker 14>are to Dimitri.

1649
01:28:28.359 --> 01:28:30.680
<v Speaker 1>No no, no, no, Susanne. Would you help him get

1650
01:28:31.000 --> 01:28:32.239
<v Speaker 1>We need to get his email.

1651
01:28:32.479 --> 01:28:34.439
<v Speaker 18>That's yeah, that's it. Susanna is going to get your

1652
01:28:34.439 --> 01:28:36.640
<v Speaker 18>email address. Yeah, well, just as soon as we're done

1653
01:28:36.680 --> 01:28:39.239
<v Speaker 18>with this phone call. So, Amanda, I think you're on

1654
01:28:39.319 --> 01:28:41.000
<v Speaker 18>the road to you know, I think you're on the

1655
01:28:41.039 --> 01:28:43.319
<v Speaker 18>good road here. You just need to make sure that

1656
01:28:43.560 --> 01:28:46.520
<v Speaker 18>you and Kevin are or you and Isaiah are on

1657
01:28:46.600 --> 01:28:50.199
<v Speaker 18>the same page regarding who pays for what, because you

1658
01:28:50.319 --> 01:28:53.840
<v Speaker 18>are going to have some sort of a fee. The

1659
01:28:54.159 --> 01:28:57.800
<v Speaker 18>LKQ covers up to fifty dollars per hour of labor,

1660
01:28:58.840 --> 01:29:01.760
<v Speaker 18>and I'm pretty sure nobody charges only fifty bucks, So

1661
01:29:02.159 --> 01:29:04.159
<v Speaker 18>you are going to have some component to pay for

1662
01:29:04.800 --> 01:29:07.359
<v Speaker 18>and just make sure you and Isaiah know exactly who's

1663
01:29:07.399 --> 01:29:09.720
<v Speaker 18>going to pay for how much, so that neither one

1664
01:29:09.800 --> 01:29:11.720
<v Speaker 18>of you has an ugly surprise at the end of

1665
01:29:11.800 --> 01:29:12.239
<v Speaker 18>the repair.

1666
01:29:12.880 --> 01:29:14.560
<v Speaker 10>Does that make sense? So you're okay with that plan?

1667
01:29:15.760 --> 01:29:16.680
<v Speaker 8>Yeah, most definitely.

1668
01:29:18.399 --> 01:29:18.680
<v Speaker 10>Cool.

1669
01:29:18.960 --> 01:29:21.000
<v Speaker 18>Well, awesome, and I'll stay in touch with both you

1670
01:29:21.119 --> 01:29:23.760
<v Speaker 18>and Isaiah and we'll keep following up on this matter

1671
01:29:23.920 --> 01:29:25.079
<v Speaker 18>until your car's back.

1672
01:29:24.960 --> 01:29:25.359
<v Speaker 15>On the road.

1673
01:29:25.840 --> 01:29:30.880
<v Speaker 5>By the way, Trump derangement syndrome has gotten into the

1674
01:29:31.000 --> 01:29:36.880
<v Speaker 5>marital arrangement. There are a number of divorces recently that

1675
01:29:37.039 --> 01:29:41.239
<v Speaker 5>have been attributed to political differences. Most states have no

1676
01:29:41.359 --> 01:29:43.680
<v Speaker 5>fault divorces, but they still put down a reason.

1677
01:29:45.479 --> 01:29:48.600
<v Speaker 1>Listen to this. This is what one lady wrote. My

1678
01:29:48.800 --> 01:29:49.760
<v Speaker 1>husband was one of the.

1679
01:29:49.840 --> 01:29:52.199
<v Speaker 5>Nicest guys on the planet when I married him twenty

1680
01:29:52.279 --> 01:29:55.720
<v Speaker 5>five years ago. I saw him get brainwashed with all

1681
01:29:55.800 --> 01:29:59.840
<v Speaker 5>of this magabs through the years, and it's changed him

1682
01:29:59.840 --> 01:30:03.159
<v Speaker 5>for the worst. He makes the worst, vile comments about

1683
01:30:03.239 --> 01:30:07.920
<v Speaker 5>people and won't listen to anything. It doesn't matter if

1684
01:30:08.000 --> 01:30:10.840
<v Speaker 5>you drove him. Something is disinformation.

1685
01:30:11.159 --> 01:30:11.439
<v Speaker 1>What's that?

1686
01:30:12.800 --> 01:30:14.439
<v Speaker 10>Did Susanne write that he.

1687
01:30:16.640 --> 01:30:20.359
<v Speaker 5>Has always he always has an excuse. Honestly, I've lost

1688
01:30:20.359 --> 01:30:21.199
<v Speaker 5>all respect for him.

1689
01:30:21.640 --> 01:30:24.520
<v Speaker 4>We've instilled the no politics rule, but he often breaks

1690
01:30:24.600 --> 01:30:26.239
<v Speaker 4>it and we end up arguing.

1691
01:30:26.800 --> 01:30:27.760
<v Speaker 1>I'm wondering.

1692
01:30:29.000 --> 01:30:33.119
<v Speaker 4>If it will silently sink in when inflation keeps rising,

1693
01:30:33.479 --> 01:30:36.600
<v Speaker 4>our taxes go up and we lose our social security.

1694
01:30:37.880 --> 01:30:41.279
<v Speaker 4>One other person wrote, I got married to a Trump lover.

1695
01:30:42.880 --> 01:30:45.640
<v Speaker 4>Knew it at the time, but figured it would work out.

1696
01:30:46.039 --> 01:30:46.520
<v Speaker 1>It didn't.

1697
01:30:47.840 --> 01:30:51.800
<v Speaker 5>Her morals were the same as Trump's and she lacked integrity.

1698
01:30:52.399 --> 01:30:55.840
<v Speaker 1>We're getting divorced. Wow. Listen to this one.

1699
01:30:57.399 --> 01:31:02.119
<v Speaker 4>My ex boyfriend and I had a relationship since September

1700
01:31:02.199 --> 01:31:05.600
<v Speaker 4>twenty twenty four. But then I was okay with the

1701
01:31:05.680 --> 01:31:08.960
<v Speaker 4>different political views and his reasons to vote for Trump.

1702
01:31:09.880 --> 01:31:12.439
<v Speaker 4>When he asked why I would never vote for Trump,

1703
01:31:12.640 --> 01:31:15.560
<v Speaker 4>I said, to start with, I am a woman. He

1704
01:31:15.720 --> 01:31:20.039
<v Speaker 4>then started to change and became distant. He tried to

1705
01:31:20.520 --> 01:31:24.439
<v Speaker 4>sell me some conspiracy theories, and one day he said

1706
01:31:24.520 --> 01:31:26.279
<v Speaker 4>he wanted to start going to church.

1707
01:31:26.800 --> 01:31:31.079
<v Speaker 1>That was it for me. Anyway.

1708
01:31:32.479 --> 01:31:36.439
<v Speaker 5>I'm telling you, if politics has gotten into everything, I'm

1709
01:31:36.520 --> 01:31:39.640
<v Speaker 5>Tom Martine three oh three seven one three talks seven

1710
01:31:39.680 --> 01:31:47.359
<v Speaker 5>one three A two five five go with a sure

1711
01:31:47.479 --> 01:31:50.880
<v Speaker 5>thing Denver's best rufer excel roofing dot com. You don't

1712
01:31:50.920 --> 01:31:56.920
<v Speaker 5>pay a cent until you're content. Time for an insurance

1713
01:31:57.039 --> 01:32:00.720
<v Speaker 5>check up free, no obligation. In comparison, call company insurance

1714
01:32:00.920 --> 01:32:03.880
<v Speaker 5>paying too much your coverage at dozens of insurance companies

1715
01:32:04.000 --> 01:32:06.560
<v Speaker 5>find out now three oh three seven seven one help.

1716
01:32:06.760 --> 01:32:09.399
<v Speaker 5>You'll think you're his only customer when you choose Frank

1717
01:32:09.479 --> 01:32:11.880
<v Speaker 5>durand the real estate Man dot com to list your

1718
01:32:11.960 --> 01:32:15.039
<v Speaker 5>home with Remax Alliance three oh three nine two zero

1719
01:32:15.199 --> 01:32:23.720
<v Speaker 5>sixteen twenty two. Hey Tom Martina here three three seven

1720
01:32:23.760 --> 01:32:25.880
<v Speaker 5>on three talk seven on three h two five five.

1721
01:32:26.840 --> 01:32:28.800
<v Speaker 1>John Fuller's with us by the way, when he's not here.

1722
01:32:28.840 --> 01:32:31.279
<v Speaker 4>If you need help with any personal injury claim or information,

1723
01:32:31.960 --> 01:32:34.680
<v Speaker 4>it's three oh three five nine seven forty five hundred

1724
01:32:35.560 --> 01:32:37.159
<v Speaker 4>five nine seven forty five hundred.

1725
01:32:37.199 --> 01:32:39.720
<v Speaker 1>Hey, Ray, what's on your mind today?

1726
01:32:39.800 --> 01:32:39.960
<v Speaker 15>Ray?

1727
01:32:42.479 --> 01:32:42.600
<v Speaker 5>Uh?

1728
01:32:43.039 --> 01:32:44.319
<v Speaker 13>Actually it's r Z.

1729
01:32:44.720 --> 01:32:47.800
<v Speaker 8>Ray is my is my cousin.

1730
01:32:48.600 --> 01:32:48.720
<v Speaker 4>Uh.

1731
01:32:49.279 --> 01:32:50.880
<v Speaker 1>I'm okay, find.

1732
01:32:50.720 --> 01:32:51.880
<v Speaker 13>Up a probate.

1733
01:32:52.680 --> 01:32:55.760
<v Speaker 8>My first name is Rzy Miss Martin r z.

1734
01:32:56.199 --> 01:32:57.199
<v Speaker 1>Ar rz E.

1735
01:32:57.439 --> 01:33:02.000
<v Speaker 26>My last name is Hammock h am mc k. I'm

1736
01:33:02.079 --> 01:33:06.880
<v Speaker 26>trying to find a good probate attorney because I'm going

1737
01:33:07.000 --> 01:33:08.479
<v Speaker 26>through some changes with a.

1738
01:33:10.000 --> 01:33:10.560
<v Speaker 13>State that.

1739
01:33:12.920 --> 01:33:15.520
<v Speaker 8>I'm supposed to be the.

1740
01:33:15.600 --> 01:33:19.039
<v Speaker 1>Person personal representative.

1741
01:33:19.600 --> 01:33:23.720
<v Speaker 26>I spent more than eighty thousand dollars in stuff and

1742
01:33:23.840 --> 01:33:25.319
<v Speaker 26>I'm getting the running around.

1743
01:33:26.800 --> 01:33:29.840
<v Speaker 4>Okay, Rzi, let me ask you a few questions. The

1744
01:33:30.119 --> 01:33:34.640
<v Speaker 4>estate that you're the the estate where you're a personal representative,

1745
01:33:34.960 --> 01:33:36.840
<v Speaker 4>is that located in Colorado?

1746
01:33:38.399 --> 01:33:40.439
<v Speaker 13>It sure is right here in Denver.

1747
01:33:42.680 --> 01:33:46.039
<v Speaker 1>Okay. Now, was this a relative?

1748
01:33:47.880 --> 01:33:50.720
<v Speaker 13>She's my oldest sister as well.

1749
01:33:52.479 --> 01:33:55.560
<v Speaker 8>The other end is my mom. Both of them passed

1750
01:33:55.600 --> 01:33:56.119
<v Speaker 8>away here.

1751
01:33:57.960 --> 01:33:59.680
<v Speaker 1>But you're the personal representative.

1752
01:34:01.279 --> 01:34:06.880
<v Speaker 4>Yeah, Okay, Now, when you said you spent eighty thousand,

1753
01:34:06.960 --> 01:34:07.960
<v Speaker 4>what did you spend that on.

1754
01:34:12.359 --> 01:34:16.079
<v Speaker 26>I've spent it on attorney fees. I've actually spent more

1755
01:34:16.199 --> 01:34:16.479
<v Speaker 26>than that.

1756
01:34:17.800 --> 01:34:20.439
<v Speaker 5>And but why have you spent I don't get how

1757
01:34:21.159 --> 01:34:23.840
<v Speaker 5>much is this? How much is the estate worth?

1758
01:34:25.960 --> 01:34:26.520
<v Speaker 13>I don't know.

1759
01:34:28.279 --> 01:34:32.680
<v Speaker 4>Approximately. You must know something. Did she have cash or

1760
01:34:32.800 --> 01:34:35.000
<v Speaker 4>was it he or she with? Did they have cash?

1761
01:34:35.600 --> 01:34:36.199
<v Speaker 4>Real estate?

1762
01:34:36.479 --> 01:34:36.880
<v Speaker 1>Cars?

1763
01:34:37.319 --> 01:34:39.520
<v Speaker 4>You must know what it was worth. If you take

1764
01:34:39.560 --> 01:34:41.640
<v Speaker 4>all the assets and subtract.

1765
01:34:41.239 --> 01:34:44.840
<v Speaker 1>All the loans, what would it amount to all the

1766
01:34:44.960 --> 01:34:46.359
<v Speaker 1>debt is.

1767
01:34:46.600 --> 01:34:52.600
<v Speaker 13>Property and money. My mom is property and money.

1768
01:34:54.079 --> 01:35:01.319
<v Speaker 5>But there are two separate estates, right, I'm sorry, two separate.

1769
01:35:01.079 --> 01:35:03.279
<v Speaker 1>Estates, one for your mother and one for your sister.

1770
01:35:04.760 --> 01:35:09.680
<v Speaker 5>Yes, sir, okay, Now what I want to know is

1771
01:35:10.079 --> 01:35:12.479
<v Speaker 5>why did you spend so much in attorney's fees.

1772
01:35:15.680 --> 01:35:18.439
<v Speaker 26>Well, I've been getting to run around to get something

1773
01:35:18.600 --> 01:35:19.920
<v Speaker 26>done and taken care of.

1774
01:35:23.000 --> 01:35:25.239
<v Speaker 5>Yeah, but tell me what you spent the money on

1775
01:35:25.960 --> 01:35:29.119
<v Speaker 5>when you were when you if you eighty thousand dollars,

1776
01:35:29.520 --> 01:35:32.560
<v Speaker 5>eighty thousand dollars is way too much to spend on this.

1777
01:35:33.279 --> 01:35:34.079
<v Speaker 5>What was it for?

1778
01:35:36.880 --> 01:35:37.239
<v Speaker 12>We don't know.

1779
01:35:37.600 --> 01:35:38.520
<v Speaker 13>We don't know.

1780
01:35:42.239 --> 01:35:45.880
<v Speaker 5>Are these estates worth five to ten million?

1781
01:35:49.640 --> 01:35:50.880
<v Speaker 1>Five or four?

1782
01:35:54.479 --> 01:36:01.520
<v Speaker 4>They're both worth about four million combined. Yeah, Okay, what's

1783
01:36:01.560 --> 01:36:03.279
<v Speaker 4>the name of the state attorney you dealt with.

1784
01:36:04.000 --> 01:36:07.039
<v Speaker 13>I'm looking for an honest attorney.

1785
01:36:08.560 --> 01:36:11.079
<v Speaker 4>I got too honest attorney. I got more than two.

1786
01:36:11.319 --> 01:36:14.960
<v Speaker 4>But listen, here's where you want to go. Keel and Park,

1787
01:36:17.520 --> 01:36:18.279
<v Speaker 4>kill and Park.

1788
01:36:18.439 --> 01:36:22.560
<v Speaker 1>That's who you want. Keel and Park.

1789
01:36:24.319 --> 01:36:26.359
<v Speaker 4>Yeah, just like the keel of a boat, put a

1790
01:36:26.439 --> 01:36:30.560
<v Speaker 4>knee on the end, and park, just like a city park.

1791
01:36:33.000 --> 01:36:38.560
<v Speaker 4>That's right, kayas and Kill. Okay, that's keel and Park.

1792
01:36:38.640 --> 01:36:39.840
<v Speaker 4>Here's their phone number.

1793
01:36:41.079 --> 01:36:48.359
<v Speaker 1>Nine to seven zero eight one eight okay, eight one

1794
01:36:48.560 --> 01:36:49.119
<v Speaker 1>nine eight.

1795
01:36:52.720 --> 01:36:53.039
<v Speaker 12>Okay.

1796
01:36:54.880 --> 01:36:57.439
<v Speaker 4>They'll do all your consultation free and then come up

1797
01:36:57.479 --> 01:37:00.880
<v Speaker 4>with a price I think you need. First, well, I

1798
01:37:00.960 --> 01:37:04.359
<v Speaker 4>think you you way overpaid legal fees right now, way overpaid.

1799
01:37:04.640 --> 01:37:08.039
<v Speaker 4>Somebody is robbing that estate blind. And that's what that's

1800
01:37:08.119 --> 01:37:13.039
<v Speaker 4>what I hate about. Well, this attorney, how did you

1801
01:37:13.159 --> 01:37:15.680
<v Speaker 4>come to hire the attorney that charged you eighty grand?

1802
01:37:16.039 --> 01:37:16.760
<v Speaker 1>How'd that happen?

1803
01:37:17.119 --> 01:37:17.279
<v Speaker 5>Well?

1804
01:37:17.359 --> 01:37:24.560
<v Speaker 13>Walter, Walter Garrash used to be my mother's attorney. Okay, uh,

1805
01:37:26.119 --> 01:37:29.000
<v Speaker 13>and he mister is deceased.

1806
01:37:30.720 --> 01:37:32.279
<v Speaker 1>Okay, wife worked for.

1807
01:37:33.279 --> 01:37:35.479
<v Speaker 13>My wife worked for a firm.

1808
01:37:36.560 --> 01:37:39.920
<v Speaker 26>And when this got to going and stuff, all kinds

1809
01:37:39.920 --> 01:37:43.119
<v Speaker 26>of stuff started to go on, and they just there

1810
01:37:43.239 --> 01:37:48.399
<v Speaker 26>was still in involved and wanted to put somebody else

1811
01:37:48.560 --> 01:37:49.079
<v Speaker 26>in mind.

1812
01:37:49.319 --> 01:37:52.199
<v Speaker 4>Well, hold on, well you still haven't answered me. You

1813
01:37:52.319 --> 01:37:56.960
<v Speaker 4>haven't answered me. Man, what okay, person, what law firm

1814
01:37:57.159 --> 01:37:57.279
<v Speaker 4>was it?

1815
01:38:01.720 --> 01:38:04.880
<v Speaker 1>Tell me what it is? Will law firm?

1816
01:38:06.279 --> 01:38:11.399
<v Speaker 8>And Ferguson William okay and Ferguson.

1817
01:38:12.640 --> 01:38:15.720
<v Speaker 4>Well, you need to get this a state reviewed. And

1818
01:38:15.840 --> 01:38:17.680
<v Speaker 4>I think your idea was good to go to an

1819
01:38:17.720 --> 01:38:20.520
<v Speaker 4>honest attorney. Kiel and Park are who you want.

1820
01:38:22.000 --> 01:38:26.079
<v Speaker 5>Okay, okay, and really they're gonna be good.

1821
01:38:26.119 --> 01:38:26.760
<v Speaker 1>You're gonna love it.

1822
01:38:27.159 --> 01:38:29.359
<v Speaker 4>Call them and tell them the problem that you have

1823
01:38:29.479 --> 01:38:32.319
<v Speaker 4>two estates you're trying to settle and you have no

1824
01:38:32.560 --> 01:38:35.520
<v Speaker 4>idea where you are. You see, this is the problem

1825
01:38:35.840 --> 01:38:41.239
<v Speaker 4>with a state planning. These lawyers see that people are

1826
01:38:41.319 --> 01:38:44.800
<v Speaker 4>inheriting in a state, and they think how much can

1827
01:38:44.840 --> 01:38:48.279
<v Speaker 4>we get first? That's how most of them work. How

1828
01:38:48.359 --> 01:38:52.079
<v Speaker 4>much can we get for ourselves? Not how much can

1829
01:38:52.119 --> 01:38:55.439
<v Speaker 4>we keep the cost down? So RZI, trust me when

1830
01:38:55.439 --> 01:38:57.960
<v Speaker 4>I tell you kil and Park they're a cut above.

1831
01:38:58.000 --> 01:39:01.279
<v Speaker 4>They're totally different. You'll love them. Three o three seven

1832
01:39:01.359 --> 01:39:04.479
<v Speaker 4>one three talks seven to one three No problem, man,

1833
01:39:04.720 --> 01:39:07.039
<v Speaker 4>three oh three seven one three A two five five

1834
01:39:07.520 --> 01:39:08.640
<v Speaker 4>CMG Financial.

1835
01:39:08.720 --> 01:39:11.399
<v Speaker 1>If you're looking for a reverse loan, that's right.

1836
01:39:11.479 --> 01:39:15.159
<v Speaker 4>They're doing financials and they're doing excuse me, they're doing

1837
01:39:15.239 --> 01:39:18.760
<v Speaker 4>reverse loans and they do them quickly and efficiently. Talk

1838
01:39:18.840 --> 01:39:23.359
<v Speaker 4>to John at CMG John Clace three oh three eight

1839
01:39:23.479 --> 01:39:25.720
<v Speaker 4>A two six sixty seven nine.

1840
01:39:31.720 --> 01:39:34.960
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

1841
01:39:35.079 --> 01:39:35.520
<v Speaker 5>dot com.

1842
01:39:35.680 --> 01:39:37.720
<v Speaker 1>You don't pay a cent until you're content.

1843
01:39:41.079 --> 01:39:44.239
<v Speaker 5>Time for an insurance check up free no obligation comparison

1844
01:39:44.399 --> 01:39:47.960
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1845
01:39:48.000 --> 01:39:50.720
<v Speaker 5>of insurance companies find out now three oh three seven

1846
01:39:50.720 --> 01:39:53.039
<v Speaker 5>to seven to one help. You'll think you're his only

1847
01:39:53.159 --> 01:39:55.600
<v Speaker 5>customer when you choose Frank durand the real estate Man

1848
01:39:55.680 --> 01:39:59.079
<v Speaker 5>dot com to list your home with Remax Alliance three

1849
01:39:59.159 --> 01:40:05.800
<v Speaker 5>oh three nine two they're all sixteen twenty two. Hi

1850
01:40:05.960 --> 01:40:11.399
<v Speaker 5>Tom Martino, you're a troubleshooter three oh three seven one

1851
01:40:11.520 --> 01:40:14.840
<v Speaker 5>three talk three oh three seven one three eight two

1852
01:40:14.960 --> 01:40:15.479
<v Speaker 5>five five.

1853
01:40:17.319 --> 01:40:20.800
<v Speaker 4>I cannot say enough about probate. It is one of

1854
01:40:20.880 --> 01:40:27.000
<v Speaker 4>the topics that makes my blood boil. Public trustees they're

1855
01:40:27.039 --> 01:40:33.760
<v Speaker 4>called or public administrators, should be called rapers and pillagers.

1856
01:40:36.600 --> 01:40:38.000
<v Speaker 1>They go into an estate.

1857
01:40:39.520 --> 01:40:44.439
<v Speaker 4>And they do not, in my opinion, exercise the fiduciary responsibility.

1858
01:40:46.239 --> 01:40:48.920
<v Speaker 4>A fiduciary responsibility is a high standard.

1859
01:40:50.680 --> 01:40:54.720
<v Speaker 1>It says that you will execute the duties for the

1860
01:40:54.800 --> 01:40:56.680
<v Speaker 1>best interest of your client.

1861
01:40:58.800 --> 01:41:02.680
<v Speaker 4>What they do is they come into an estate and

1862
01:41:02.880 --> 01:41:09.159
<v Speaker 4>start charging outrageous fees, commissions, all kinds of stuff. They

1863
01:41:09.279 --> 01:41:12.720
<v Speaker 4>use subcontractors they know, and by the time they're done,

1864
01:41:13.399 --> 01:41:18.239
<v Speaker 4>there's very little to distribute. Don't ever get into a

1865
01:41:18.319 --> 01:41:22.399
<v Speaker 4>fight or an argument with your family to where the

1866
01:41:22.560 --> 01:41:28.880
<v Speaker 4>judge appoints a public trustee or a public administrator. We've

1867
01:41:28.960 --> 01:41:33.840
<v Speaker 4>had cases where brothers and sisters couldn't get along and

1868
01:41:34.000 --> 01:41:37.760
<v Speaker 4>as a result, a public trustee came in. Now the

1869
01:41:37.880 --> 01:41:40.000
<v Speaker 4>brothers and sisters who didn't get along.

1870
01:41:40.279 --> 01:41:44.279
<v Speaker 5>Would have gotten about eighty grand each about eighty grand each,

1871
01:41:45.760 --> 01:41:49.560
<v Speaker 5>but they couldn't agree to it. They got a public

1872
01:41:49.600 --> 01:41:55.159
<v Speaker 5>administrator involved, thinking it would be some just arbitration. The

1873
01:41:55.199 --> 01:41:58.119
<v Speaker 5>public administrator takes over, you have no control over the

1874
01:41:58.279 --> 01:42:02.039
<v Speaker 5>estate any longer, and instead of getting eighty thousand, they

1875
01:42:02.079 --> 01:42:07.039
<v Speaker 5>got fifty. So the question is where did thirty sixty

1876
01:42:07.720 --> 01:42:12.520
<v Speaker 5>ninety one hundred and twenty thousand dollars ago to the administrator.

1877
01:42:13.800 --> 01:42:16.720
<v Speaker 1>What did they do for it? Very little. It is

1878
01:42:16.840 --> 01:42:18.359
<v Speaker 1>one of the areas of law where.

1879
01:42:18.239 --> 01:42:23.760
<v Speaker 4>There is total abuse in chaos, total abuse and chaos.

1880
01:42:24.560 --> 01:42:26.840
<v Speaker 4>So instead of telling you how to deal with them,

1881
01:42:27.439 --> 01:42:31.960
<v Speaker 4>I tell you don't deal with them ever, don't ever

1882
01:42:32.079 --> 01:42:37.079
<v Speaker 4>deal with them. You will lose every single time. John Fuller,

1883
01:42:38.800 --> 01:42:41.720
<v Speaker 4>our personal injury expert and co host from time to time,

1884
01:42:42.680 --> 01:42:43.600
<v Speaker 4>I have a text here.

1885
01:42:43.960 --> 01:42:46.960
<v Speaker 1>I got to find it. They want to know that.

1886
01:42:47.960 --> 01:42:51.159
<v Speaker 4>Have you ever even though they didn't, you don't handle

1887
01:42:51.239 --> 01:42:54.439
<v Speaker 4>property damage? Did people ever have enough money left over

1888
01:42:54.840 --> 01:42:56.600
<v Speaker 4>to fix their car or buy another one?

1889
01:42:58.640 --> 01:42:58.840
<v Speaker 22>Yeah?

1890
01:43:00.119 --> 01:43:05.520
<v Speaker 17>Yeah, absolutely, But I mean, listen, the standard is not

1891
01:43:05.680 --> 01:43:09.239
<v Speaker 17>that you're able to go out and buy your next vehicle.

1892
01:43:09.479 --> 01:43:12.880
<v Speaker 17>The standard is where you compensated with the fair market

1893
01:43:13.000 --> 01:43:15.720
<v Speaker 17>value of the one that you had. And so nobody

1894
01:43:15.840 --> 01:43:19.560
<v Speaker 17>goes out and tries to find the late model vehicle

1895
01:43:19.680 --> 01:43:21.840
<v Speaker 17>with the same number of miles as the one they

1896
01:43:21.920 --> 01:43:25.520
<v Speaker 17>got totaled. They want the newer model, the one with

1897
01:43:25.640 --> 01:43:28.960
<v Speaker 17>less miles, the couple years younger. That kind of stuff,

1898
01:43:29.039 --> 01:43:32.159
<v Speaker 17>and no right put enough money in your pocket to

1899
01:43:32.279 --> 01:43:33.239
<v Speaker 17>do that transaction.

1900
01:43:35.680 --> 01:43:41.720
<v Speaker 4>Okay, that's good to know, So really, you know that

1901
01:43:41.840 --> 01:43:48.079
<v Speaker 4>says it all so when you have an accident, this

1902
01:43:48.239 --> 01:43:52.439
<v Speaker 4>is another one. You say, medpay is no fault. How

1903
01:43:52.520 --> 01:43:54.720
<v Speaker 4>do they even get access to their medpay? This person

1904
01:43:54.800 --> 01:43:56.640
<v Speaker 4>doesn't even know what to do. How do you get

1905
01:43:56.680 --> 01:44:00.319
<v Speaker 4>access to it? That's a good question. Okay, so you've

1906
01:44:00.319 --> 01:44:01.039
<v Speaker 4>had an accident.

1907
01:44:01.680 --> 01:44:03.720
<v Speaker 17>In addition to setting up a claim with the at

1908
01:44:03.800 --> 01:44:07.880
<v Speaker 17>fault party, assuming you weren't at fault, the next call

1909
01:44:07.960 --> 01:44:10.359
<v Speaker 17>that you make is to your own insurance company and

1910
01:44:10.479 --> 01:44:13.079
<v Speaker 17>you tell them you were in an accident and you

1911
01:44:13.399 --> 01:44:16.199
<v Speaker 17>have the medical payments coverage, and you need to open

1912
01:44:16.279 --> 01:44:19.279
<v Speaker 17>a claim and get a medpay claim number, and then

1913
01:44:19.319 --> 01:44:21.560
<v Speaker 17>you will use that claim number with any of your

1914
01:44:21.600 --> 01:44:25.760
<v Speaker 17>medical providers, just as if it were an insurance policy

1915
01:44:25.840 --> 01:44:27.960
<v Speaker 17>that they can build directly to and get paid.

1916
01:44:29.920 --> 01:44:32.319
<v Speaker 1>And then that is not subrogated at the end. It

1917
01:44:32.399 --> 01:44:33.640
<v Speaker 1>doesn't come out of the settlement.

1918
01:44:34.199 --> 01:44:35.359
<v Speaker 10>Nope, not at all.

1919
01:44:35.840 --> 01:44:39.840
<v Speaker 17>They have no right of subrogation, and the at fault

1920
01:44:39.880 --> 01:44:44.239
<v Speaker 17>party has no right to offset for what medpay might

1921
01:44:44.319 --> 01:44:47.600
<v Speaker 17>have paid, any more than they would have to offset

1922
01:44:47.680 --> 01:44:49.560
<v Speaker 17>for what your own private health insurance might be.

1923
01:44:49.680 --> 01:44:52.079
<v Speaker 1>Well wait, wait, wait, wait, hold on a second.

1924
01:44:52.520 --> 01:44:57.119
<v Speaker 4>Let's say an MRI is indicated and medpays Medpay pays

1925
01:44:57.279 --> 01:44:58.479
<v Speaker 4>twelve fourteen hundred.

1926
01:44:59.279 --> 01:45:03.800
<v Speaker 1>Are you telling tell me that the other insurance company

1927
01:45:03.840 --> 01:45:04.760
<v Speaker 1>can also pay for that.

1928
01:45:06.960 --> 01:45:09.760
<v Speaker 17>They're not also paying for it. Let's let's let's look

1929
01:45:09.800 --> 01:45:12.319
<v Speaker 17>at it like this, Tom. Let's say that you get

1930
01:45:12.359 --> 01:45:15.840
<v Speaker 17>in an accident, you're damaged, and the other guy is

1931
01:45:15.880 --> 01:45:19.600
<v Speaker 17>at fault. He's responsible for all of your damages. Part

1932
01:45:19.640 --> 01:45:24.720
<v Speaker 17>of your damages are medical treatment, including an MRI. Now,

1933
01:45:25.239 --> 01:45:28.800
<v Speaker 17>if we know that that party's responsibility includes all of

1934
01:45:28.880 --> 01:45:33.039
<v Speaker 17>your medical damages, why would they be any less responsible

1935
01:45:33.600 --> 01:45:36.520
<v Speaker 17>If you happen to have really good insurance that enabled

1936
01:45:36.560 --> 01:45:39.520
<v Speaker 17>you to get the MRI for less money, or if

1937
01:45:39.600 --> 01:45:42.880
<v Speaker 17>you had bought and paid for the medical payments coverage

1938
01:45:42.960 --> 01:45:45.800
<v Speaker 17>that allowed your own company to pay for that MRI,

1939
01:45:46.560 --> 01:45:49.840
<v Speaker 17>you wouldn't because to do so would be to disincentivize

1940
01:45:49.920 --> 01:45:54.439
<v Speaker 17>your you know, responsible act of getting good insurance for yourself. So,

1941
01:45:54.640 --> 01:45:57.399
<v Speaker 17>as a practical matter, we don't give the at fault

1942
01:45:57.479 --> 01:46:01.399
<v Speaker 17>party any credit for those bridges and stuff that you

1943
01:46:01.600 --> 01:46:03.479
<v Speaker 17>have on your own that you've bought and paid for.

1944
01:46:05.000 --> 01:46:07.239
<v Speaker 1>All right, we have more coming up on the Troubleshooter Show.

1945
01:46:07.479 --> 01:46:08.720
<v Speaker 1>We learn a lot on this show.

1946
01:46:08.800 --> 01:46:11.680
<v Speaker 4>Give us a call with any problems questions and complaints.

1947
01:46:12.079 --> 01:46:14.800
<v Speaker 4>Call three oh three Martino three oh three six two seven,

1948
01:46:14.920 --> 01:46:18.399
<v Speaker 4>eight four sixty six or three oh three seven one

1949
01:46:18.520 --> 01:46:19.319
<v Speaker 4>three talk.

1950
01:46:22.000 --> 01:46:25.239
<v Speaker 5>Go with a sure Thing Denver's Best Roofer Excel Roofing

1951
01:46:25.319 --> 01:46:25.760
<v Speaker 5>dot com.

1952
01:46:25.960 --> 01:46:28.479
<v Speaker 1>You don't pay a cent until you're contenth.

1953
01:46:31.359 --> 01:46:34.520
<v Speaker 5>Time for an insurance check up free, no obligation comparison

1954
01:46:34.680 --> 01:46:38.199
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1955
01:46:38.239 --> 01:46:40.960
<v Speaker 5>of insurance companies find out now three oh three seven

1956
01:46:41.000 --> 01:46:43.319
<v Speaker 5>to seven to one help. You'll think you're his only

1957
01:46:43.439 --> 01:46:45.840
<v Speaker 5>customer when you choose Frank durand the real Estate Man

1958
01:46:45.960 --> 01:46:49.359
<v Speaker 5>dot com to list your home with Remax Alliance three

1959
01:46:49.399 --> 01:46:51.640
<v Speaker 5>oh three nine two zero sixteen twenty two.

1960
01:46:56.880 --> 01:47:02.199
<v Speaker 1>Rip News. Need a best so you don't have.

1961
01:47:04.439 --> 01:47:10.359
<v Speaker 2>Come running as as can shoot us Gonna help come.

1962
01:47:10.640 --> 01:47:19.479
<v Speaker 3>Man dix is the Troubleshooter Show. No Tom Martine, Hi.

1963
01:47:19.439 --> 01:47:21.760
<v Speaker 4>I'm Tom Martine here to help you solve problems, to

1964
01:47:21.800 --> 01:47:24.840
<v Speaker 4>answer questions, to take complaints. All you have to do

1965
01:47:24.960 --> 01:47:26.560
<v Speaker 4>is give us a call three oh three seven one

1966
01:47:26.640 --> 01:47:29.359
<v Speaker 4>three Talks seven one three eight two five five Alan

1967
01:47:30.159 --> 01:47:34.199
<v Speaker 4>he joins us to talk about insurance and branded titles.

1968
01:47:34.279 --> 01:47:37.680
<v Speaker 4>Whatever's on your mind every day aches and pains, the

1969
01:47:37.840 --> 01:47:41.359
<v Speaker 4>things that make us tick, the things that tick us off.

1970
01:47:41.680 --> 01:47:42.720
<v Speaker 1>Alan, what's going on?

1971
01:47:44.399 --> 01:47:44.600
<v Speaker 5>Hey?

1972
01:47:44.760 --> 01:47:45.600
<v Speaker 26>How's it going Tom?

1973
01:47:45.680 --> 01:47:45.840
<v Speaker 7>Hey?

1974
01:47:45.920 --> 01:47:47.000
<v Speaker 15>Thanks for having good man.

1975
01:47:48.119 --> 01:47:48.840
<v Speaker 1>What's happening?

1976
01:47:50.439 --> 01:47:50.680
<v Speaker 17>Yeah?

1977
01:47:50.840 --> 01:47:52.960
<v Speaker 20>So I bought a car.

1978
01:47:54.960 --> 01:47:58.159
<v Speaker 27>And it had a branded title, and I'm trying to

1979
01:47:58.199 --> 01:48:02.720
<v Speaker 27>figure out how much insurance I need, okay, and so

1980
01:48:02.840 --> 01:48:05.079
<v Speaker 27>I thought maybe you he or you guys might have

1981
01:48:05.199 --> 01:48:05.720
<v Speaker 27>some ideas.

1982
01:48:07.199 --> 01:48:09.880
<v Speaker 1>So you bought it knowing it was a branded title.

1983
01:48:11.439 --> 01:48:11.800
<v Speaker 20>Correct?

1984
01:48:13.439 --> 01:48:14.359
<v Speaker 1>When did you buy it?

1985
01:48:16.520 --> 01:48:16.680
<v Speaker 24>Uh?

1986
01:48:17.640 --> 01:48:18.439
<v Speaker 15>A few days ago?

1987
01:48:20.279 --> 01:48:21.479
<v Speaker 1>And what kind of car is it?

1988
01:48:23.199 --> 01:48:26.399
<v Speaker 27>It's a it's an Aston Martin Vantage.

1989
01:48:29.439 --> 01:48:33.640
<v Speaker 1>Yeah, Aston Martin Advantage. What year.

1990
01:48:35.319 --> 01:48:36.039
<v Speaker 15>It's an eight?

1991
01:48:37.560 --> 01:48:40.439
<v Speaker 4>Okay, here's what's going to happen. So was it a

1992
01:48:40.520 --> 01:48:42.800
<v Speaker 4>total wreck that was rebuilt from salvage?

1993
01:48:45.239 --> 01:48:48.800
<v Speaker 27>Well, my understanding it was it had slight blood damage,

1994
01:48:48.840 --> 01:48:54.159
<v Speaker 27>but the insurance company told it. But it's a beautiful

1995
01:48:54.239 --> 01:48:57.640
<v Speaker 27>cars in great shape, runs great. I mean everything. I

1996
01:48:57.720 --> 01:48:59.279
<v Speaker 27>can't tell anything is wrong with it.

1997
01:49:01.159 --> 01:49:04.840
<v Speaker 5>But it is a brand No, there are many times, Listen,

1998
01:49:06.000 --> 01:49:11.319
<v Speaker 5>there are many times. There are many times when people

1999
01:49:12.239 --> 01:49:19.479
<v Speaker 5>have a slightly flooded car, or hell damage or other damages.

2000
01:49:19.760 --> 01:49:23.239
<v Speaker 1>Like odors and stuff where they total a car. But

2001
01:49:23.399 --> 01:49:24.199
<v Speaker 1>it's not a wreck.

2002
01:49:25.199 --> 01:49:27.479
<v Speaker 4>You know, we always think of total cars as res

2003
01:49:27.960 --> 01:49:32.000
<v Speaker 4>but once they're bought by the insurance company, they must

2004
01:49:32.079 --> 01:49:34.359
<v Speaker 4>be branded as salvage.

2005
01:49:35.439 --> 01:49:36.439
<v Speaker 1>The problem you're.

2006
01:49:36.319 --> 01:49:39.760
<v Speaker 5>Going to have with insurance coverage is not how much

2007
01:49:39.920 --> 01:49:43.680
<v Speaker 5>to get, but how much they'll pay you in the

2008
01:49:43.760 --> 01:49:49.159
<v Speaker 5>event of an accident. Normally, if you normally, if you

2009
01:49:49.279 --> 01:49:52.000
<v Speaker 5>have a salvage title, you're going to get a fraction

2010
01:49:52.159 --> 01:49:54.039
<v Speaker 5>of the cost for everything covered.

2011
01:49:54.720 --> 01:49:58.239
<v Speaker 1>So you shouldn't pay You know, how much did you

2012
01:49:58.319 --> 01:49:59.000
<v Speaker 1>pay for this car?

2013
01:50:01.840 --> 01:50:02.000
<v Speaker 8>Oh?

2014
01:50:02.079 --> 01:50:06.760
<v Speaker 15>You won't believe it. I got it for ten ten.

2015
01:50:09.600 --> 01:50:10.560
<v Speaker 1>Around ten grand.

2016
01:50:12.239 --> 01:50:16.560
<v Speaker 27>Yeah, and it's a it's an acid Martin Vantage and

2017
01:50:16.680 --> 01:50:18.359
<v Speaker 27>thea what year?

2018
01:50:18.680 --> 01:50:25.279
<v Speaker 1>What year is it? How many miles on it?

2019
01:50:27.000 --> 01:50:27.119
<v Speaker 24>Uh?

2020
01:50:28.199 --> 01:50:28.600
<v Speaker 27>Thirty?

2021
01:50:30.520 --> 01:50:30.760
<v Speaker 8>Dude?

2022
01:50:33.239 --> 01:50:35.800
<v Speaker 1>You know what, you got yourself a hell of a deal.

2023
01:50:35.960 --> 01:50:37.039
<v Speaker 1>Holy crap.

2024
01:50:38.760 --> 01:50:43.840
<v Speaker 27>Yeah, wow, I could have passed it up.

2025
01:50:44.359 --> 01:50:49.439
<v Speaker 1>Yeah, you know, let's get our insurance guy on you.

2026
01:50:49.600 --> 01:50:49.920
<v Speaker 8>Hang on.

2027
01:50:50.119 --> 01:50:52.760
<v Speaker 1>I'm going to bring Brian Burns up to talk about this.

2028
01:50:53.479 --> 01:50:56.560
<v Speaker 4>It's a good topic and he's a broker, so he'll

2029
01:50:56.600 --> 01:50:58.520
<v Speaker 4>tell you straight up what you do with that. Okay,

2030
01:50:58.880 --> 01:51:02.399
<v Speaker 4>So hang on real three seven one three talk seven

2031
01:51:02.479 --> 01:51:06.159
<v Speaker 4>one three eight two five five. John Fuller's with us

2032
01:51:06.239 --> 01:51:08.720
<v Speaker 4>our personal injury expert for the day and our co

2033
01:51:08.920 --> 01:51:12.840
<v Speaker 4>host from time to time, so we are getting occasional

2034
01:51:12.960 --> 01:51:17.239
<v Speaker 4>text back about that topic. We also are getting a

2035
01:51:17.279 --> 01:51:19.760
<v Speaker 4>lot of texts on the woman who could hear a

2036
01:51:19.880 --> 01:51:23.800
<v Speaker 4>noise and only Dimitri could hear it and no other

2037
01:51:23.920 --> 01:51:27.000
<v Speaker 4>people hearing noises.

2038
01:51:28.000 --> 01:51:31.840
<v Speaker 5>Are not necessarily covered by warranties. This one text says,

2039
01:51:35.319 --> 01:51:36.920
<v Speaker 5>who the hell did that? That was?

2040
01:51:37.319 --> 01:51:39.720
<v Speaker 10>That was Christy. That was from her original call.

2041
01:51:40.199 --> 01:51:43.800
<v Speaker 18>And by the way, Tom, I'm discovering that no hounda

2042
01:51:43.880 --> 01:51:47.279
<v Speaker 18>dealership GM will return my call on this matter.

2043
01:51:47.920 --> 01:51:50.920
<v Speaker 10>So I have a feeling it's I have.

2044
01:51:51.000 --> 01:51:53.319
<v Speaker 18>A feeling they know about this and they just don't

2045
01:51:53.680 --> 01:51:55.840
<v Speaker 18>don't want to open a whole can of worms, do

2046
01:51:55.880 --> 01:51:59.000
<v Speaker 18>you think so? Well, why else would they pass up

2047
01:51:59.000 --> 01:52:02.399
<v Speaker 18>the opportunity to play a hero and advise us on

2048
01:52:02.520 --> 01:52:05.239
<v Speaker 18>the typical technical aspects of this topic.

2049
01:52:06.359 --> 01:52:07.720
<v Speaker 10>Why would they pass up on that?

2050
01:52:08.960 --> 01:52:09.359
<v Speaker 13>I don't know.

2051
01:52:10.439 --> 01:52:10.800
<v Speaker 1>I don't know.

2052
01:52:12.199 --> 01:52:15.079
<v Speaker 4>I think that well, it could be they don't know

2053
01:52:15.119 --> 01:52:17.319
<v Speaker 4>how to address it or they don't know what to

2054
01:52:17.399 --> 01:52:17.800
<v Speaker 4>do about it.

2055
01:52:19.199 --> 01:52:22.439
<v Speaker 1>I mean, it's just that because not everyone hears it.

2056
01:52:23.760 --> 01:52:26.520
<v Speaker 4>I haven't happened to feel that there's not anything they

2057
01:52:26.840 --> 01:52:28.800
<v Speaker 4>are at fault at I mean, what is that.

2058
01:52:28.960 --> 01:52:31.760
<v Speaker 1>Fault of emanating a noise? When does it become a

2059
01:52:31.880 --> 01:52:35.680
<v Speaker 1>fault in the car? John? What would you say?

2060
01:52:38.119 --> 01:52:41.479
<v Speaker 10>Gosh, I don't know. I mean, it's so hard to

2061
01:52:41.600 --> 01:52:44.720
<v Speaker 10>even you know, how do you even prove it?

2062
01:52:45.399 --> 01:52:45.439
<v Speaker 5>You?

2063
01:52:45.520 --> 01:52:46.079
<v Speaker 4>What do you got to do?

2064
01:52:46.159 --> 01:52:47.800
<v Speaker 17>Get a meter in there to prove that it's not

2065
01:52:47.960 --> 01:52:50.239
<v Speaker 17>something that's completely subjective.

2066
01:52:51.760 --> 01:52:56.000
<v Speaker 1>Exactly, or something somebody's feeling. Here's the deal.

2067
01:52:56.520 --> 01:52:59.960
<v Speaker 4>We've had really strange cases where things only showed up

2068
01:53:00.119 --> 01:53:02.359
<v Speaker 4>for one person. No one else could hear it or

2069
01:53:02.439 --> 01:53:07.119
<v Speaker 4>feel it. Has anyone ever heard of the the Santa Fe?

2070
01:53:07.840 --> 01:53:09.800
<v Speaker 4>By the way, are you as sus are you getting

2071
01:53:10.119 --> 01:53:10.920
<v Speaker 4>Brian burns On?

2072
01:53:11.439 --> 01:53:15.119
<v Speaker 1>I have a message in to hear from him? Okay?

2073
01:53:15.520 --> 01:53:17.239
<v Speaker 1>Has anyone ever heard of the Santa Fe?

2074
01:53:17.840 --> 01:53:18.680
<v Speaker 10>Santa Fe? Thump?

2075
01:53:19.239 --> 01:53:19.600
<v Speaker 1>Trapper?

2076
01:53:20.279 --> 01:53:21.199
<v Speaker 10>Has house hum?

2077
01:53:22.920 --> 01:53:23.319
<v Speaker 8>Mexico?

2078
01:53:23.600 --> 01:53:24.199
<v Speaker 1>Is it the hum?

2079
01:53:24.720 --> 01:53:25.399
<v Speaker 10>There's a hum?

2080
01:53:25.880 --> 01:53:26.680
<v Speaker 1>It's am.

2081
01:53:28.960 --> 01:53:29.920
<v Speaker 10>And people can hear.

2082
01:53:30.079 --> 01:53:32.720
<v Speaker 18>Some people can hear while they're flying in an airliner

2083
01:53:33.239 --> 01:53:35.279
<v Speaker 18>at FL thirty two over.

2084
01:53:36.119 --> 01:53:40.680
<v Speaker 4>It's it's a mysterious persistent, low frequency humming, rumbling, or

2085
01:53:40.800 --> 01:53:44.720
<v Speaker 4>droning noise that residents of Taos, New Mexico, claim to

2086
01:53:44.800 --> 01:53:47.199
<v Speaker 4>hear while others completely are unaware of it.

2087
01:53:48.359 --> 01:53:49.760
<v Speaker 1>Did you hear it when you went?

2088
01:53:50.399 --> 01:53:53.640
<v Speaker 18>No, I didn't hear it, thankfully, but people in airplanes

2089
01:53:53.760 --> 01:53:54.600
<v Speaker 18>report hearing it.

2090
01:53:55.079 --> 01:53:56.359
<v Speaker 10>From FL thirty two.

2091
01:53:57.479 --> 01:54:01.479
<v Speaker 4>The tous hum is a low frequency sound often described

2092
01:54:01.840 --> 01:54:06.279
<v Speaker 4>as a faint, droning noise. People have had to move away,

2093
01:54:07.359 --> 01:54:10.239
<v Speaker 4>while other people buy their homes for a song and

2094
01:54:10.359 --> 01:54:16.479
<v Speaker 4>don't hear anything. Some people say it might be inner

2095
01:54:16.560 --> 01:54:23.159
<v Speaker 4>ear function, psychological local industrial noise, or elevated electromagnetic field levels.

2096
01:54:23.199 --> 01:54:28.199
<v Speaker 4>But how does that how does that reconcile to the

2097
01:54:28.279 --> 01:54:29.800
<v Speaker 4>fact that not everyone hears it?

2098
01:54:31.399 --> 01:54:34.079
<v Speaker 18>Well, we're all wired a little differently, and I mean

2099
01:54:34.119 --> 01:54:35.199
<v Speaker 18>it's an aaligant.

2100
01:54:34.960 --> 01:54:35.479
<v Speaker 1>Are we really?

2101
01:54:35.920 --> 01:54:36.119
<v Speaker 10>Yeah?

2102
01:54:36.159 --> 01:54:40.319
<v Speaker 18>Well, look I can hear the whining sound from that Honda,

2103
01:54:40.840 --> 01:54:47.359
<v Speaker 18>but most people can't. Dmitri interesting and I'm not imagining

2104
01:54:47.399 --> 01:54:50.159
<v Speaker 18>it because Kevin from Sharon Autotech heard it once.

2105
01:54:50.600 --> 01:54:58.600
<v Speaker 1>What were you saying? Somebody just talked so that tom.

2106
01:55:00.399 --> 01:55:00.439
<v Speaker 12>So.

2107
01:55:00.560 --> 01:55:05.119
<v Speaker 25>I also thought that Santa Fe noise might be related

2108
01:55:05.199 --> 01:55:10.439
<v Speaker 25>to the navy and submarine communications on a very low frequency.

2109
01:55:13.359 --> 01:55:16.720
<v Speaker 1>Really, well, why can only some people hear it? I think,

2110
01:55:16.800 --> 01:55:20.279
<v Speaker 1>like says, you know, some people only hear certain things.

2111
01:55:22.800 --> 01:55:23.239
<v Speaker 1>That's right.

2112
01:55:23.439 --> 01:55:28.359
<v Speaker 4>So here's the point. If you have a situation like

2113
01:55:28.479 --> 01:55:31.560
<v Speaker 4>that with a car, the question is when does it

2114
01:55:31.640 --> 01:55:36.239
<v Speaker 4>become bothersome and a warranty issue. That's something that's never addressed.

2115
01:55:36.840 --> 01:55:42.560
<v Speaker 4>There are countless examples on searching right now of cars

2116
01:55:42.680 --> 01:55:47.680
<v Speaker 4>with noises. That's one thing I can't tolerate. If there's

2117
01:55:47.720 --> 01:55:50.000
<v Speaker 4>a little squeak or a home or something, or a

2118
01:55:50.039 --> 01:55:53.359
<v Speaker 4>little rattle in a car, it just drives me crazy.

2119
01:55:53.840 --> 01:55:56.720
<v Speaker 4>By the way, the quietest car I've ever owned is

2120
01:55:56.800 --> 01:56:00.239
<v Speaker 4>this BMW X seven. The quietest I've ever owned, more

2121
01:56:00.279 --> 01:56:02.960
<v Speaker 4>so than a Mercedes or anything else. I'm not saying

2122
01:56:02.960 --> 01:56:05.560
<v Speaker 4>it's the best car. I'm just saying it's the quietest car.

2123
01:56:05.960 --> 01:56:06.239
<v Speaker 1>You know what.

2124
01:56:06.359 --> 01:56:11.079
<v Speaker 4>The noises car was the g Wagon Mercedes g Wagon

2125
01:56:11.600 --> 01:56:14.840
<v Speaker 4>as much as they're touted anyway. We're waiting to hear

2126
01:56:14.880 --> 01:56:17.760
<v Speaker 4>from Brian Burns Allen, so hang on and we'll see

2127
01:56:17.800 --> 01:56:21.359
<v Speaker 4>what he says about insuring branded titles, because nowadays a

2128
01:56:21.399 --> 01:56:25.439
<v Speaker 4>lot of people are voluntarily going for brand branded titles

2129
01:56:26.000 --> 01:56:28.960
<v Speaker 4>because they feel they can save some money. We got

2130
01:56:29.039 --> 01:56:30.720
<v Speaker 4>more coming up on the Troubleshooter show.

2131
01:56:37.000 --> 01:56:40.279
<v Speaker 5>Go with a sure Thing, Denver's Best Roofer Excel roofing

2132
01:56:40.359 --> 01:56:43.000
<v Speaker 5>dot com. You don't pay a cent until you're content.

2133
01:56:46.399 --> 01:56:49.520
<v Speaker 5>Time for an insurance checkup free, no obligation. In comparison,

2134
01:56:49.720 --> 01:56:53.239
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2135
01:56:53.279 --> 01:56:56.000
<v Speaker 5>of insurance companies find out now three O three seven

2136
01:56:56.000 --> 01:56:56.560
<v Speaker 5>to seven to one.

2137
01:56:56.720 --> 01:56:56.920
<v Speaker 1>Help.

2138
01:56:57.119 --> 01:56:59.760
<v Speaker 5>You'll think you're his only customer when you choose Frank

2139
01:56:59.800 --> 01:57:02.239
<v Speaker 5>to the real estate man dot com to list your

2140
01:57:02.319 --> 01:57:05.439
<v Speaker 5>home with Remax Alliance three oh three nine two zero

2141
01:57:05.560 --> 01:57:06.520
<v Speaker 5>sixteen twenty two.

2142
01:57:14.359 --> 01:57:18.520
<v Speaker 4>Hi Tom Martino here three three seven one three talk

2143
01:57:19.760 --> 01:57:23.600
<v Speaker 4>three three seven one three two five five. Now remember

2144
01:57:23.680 --> 01:57:31.359
<v Speaker 4>this case we talked about with Cameron. Cameron moved here

2145
01:57:31.439 --> 01:57:36.800
<v Speaker 4>from Texas, an Army veteran, and he signed a lease

2146
01:57:38.159 --> 01:57:45.439
<v Speaker 4>with Spyglass Creek Apartments, and a day or two after

2147
01:57:45.680 --> 01:57:49.800
<v Speaker 4>signing that lease, his cars were towed from their parking space.

2148
01:57:49.880 --> 01:57:51.079
<v Speaker 1>No, they weren't told. I'm sorry.

2149
01:57:51.720 --> 01:57:57.119
<v Speaker 4>They were booted because they said he did not have

2150
01:57:57.319 --> 01:58:02.680
<v Speaker 4>parking passes. He had requested parking passes, but they had

2151
01:58:02.760 --> 01:58:06.319
<v Speaker 4>not gotten them to him. He has proof he was

2152
01:58:06.399 --> 01:58:12.119
<v Speaker 4>a resident by for sure. The cars were parked there

2153
01:58:13.000 --> 01:58:16.439
<v Speaker 4>legally he was a resident, but just because he didn't

2154
01:58:16.479 --> 01:58:20.640
<v Speaker 4>have that sticker, they booted it. Now, once they realized

2155
01:58:20.680 --> 01:58:23.560
<v Speaker 4>the mistake, you think they would just unboot it.

2156
01:58:24.239 --> 01:58:24.560
<v Speaker 1>Why not.

2157
01:58:26.159 --> 01:58:31.479
<v Speaker 4>However, we were having trouble getting the Spyglass Apartment management

2158
01:58:31.560 --> 01:58:36.760
<v Speaker 4>to see it our way. In fact, Exodus Gricksby, believe

2159
01:58:36.800 --> 01:58:41.159
<v Speaker 4>it or not, that's the guy's name. Exodus Gricksby, the

2160
01:58:41.239 --> 01:58:44.880
<v Speaker 4>assistant community manager, indicated that they were probably going to

2161
01:58:44.960 --> 01:58:46.960
<v Speaker 4>keep the money or not keep the money, but not

2162
01:58:48.119 --> 01:58:49.359
<v Speaker 4>refund or credit that.

2163
01:58:50.279 --> 01:58:51.800
<v Speaker 1>See, it doesn't cost them a dime.

2164
01:58:51.880 --> 01:58:54.720
<v Speaker 5>They go put a boot on there and if it's

2165
01:58:54.760 --> 01:58:57.640
<v Speaker 5>a mistake, they can just take it right off. But

2166
01:58:57.840 --> 01:59:02.199
<v Speaker 5>Exodus Grisby said he wouldn't do it. And when we

2167
01:59:02.359 --> 01:59:05.399
<v Speaker 5>called Spyglass Apartments, they said it was up to him.

2168
01:59:06.159 --> 01:59:10.039
<v Speaker 5>And then we called the tow company or the boot company,

2169
01:59:10.520 --> 01:59:13.000
<v Speaker 5>and they said they had to get work for management.

2170
01:59:13.399 --> 01:59:15.079
<v Speaker 1>We were being jerked back and forth.

2171
01:59:16.399 --> 01:59:19.079
<v Speaker 5>Bo got really upset Deputy Bow about this and wanted

2172
01:59:19.119 --> 01:59:20.079
<v Speaker 5>to go out and investigate.

2173
01:59:20.159 --> 01:59:20.319
<v Speaker 15>Bow.

2174
01:59:20.399 --> 01:59:21.119
<v Speaker 1>What did you find?

2175
01:59:23.319 --> 01:59:28.960
<v Speaker 12>So Tom as, yeah, this actually this goodbye.

2176
01:59:29.520 --> 01:59:34.119
<v Speaker 23>He's an evil manager. He had full authority to remove

2177
01:59:34.359 --> 01:59:37.319
<v Speaker 23>those boots as stated.

2178
01:59:37.079 --> 01:59:38.800
<v Speaker 8>By the boot company.

2179
01:59:39.399 --> 01:59:43.399
<v Speaker 12>He would not do it. He was very unreasonable. He

2180
01:59:43.560 --> 01:59:47.359
<v Speaker 12>did not give Cameron or his girlfriend these parking passes

2181
01:59:47.720 --> 01:59:52.119
<v Speaker 12>or parking stickers today they moved in, so I just

2182
01:59:52.560 --> 01:59:56.279
<v Speaker 12>wanted to wait and get talked to him, and he

2183
01:59:56.560 --> 02:00:01.920
<v Speaker 12>called the Denver police on me for trustpass and I

2184
02:00:01.960 --> 02:00:04.479
<v Speaker 12>actually gave helped them give the description to me so

2185
02:00:04.600 --> 02:00:07.319
<v Speaker 12>the police could come find me. There's no way they

2186
02:00:07.359 --> 02:00:10.239
<v Speaker 12>could give me a trust passing ticket because I was

2187
02:00:10.319 --> 02:00:14.319
<v Speaker 12>there as a guest of Cameron Dean. So with all

2188
02:00:14.399 --> 02:00:18.359
<v Speaker 12>of this back and forth, I Cameron went back to

2189
02:00:18.399 --> 02:00:21.680
<v Speaker 12>the apartment and I was waiting for the police and

2190
02:00:22.079 --> 02:00:25.960
<v Speaker 12>I did a little investigation. There's absolutely no signage in

2191
02:00:26.159 --> 02:00:31.159
<v Speaker 12>the parking lot that says they can boot. So I

2192
02:00:31.359 --> 02:00:35.840
<v Speaker 12>was there until three thirty. Police did not show up. Well,

2193
02:00:35.920 --> 02:00:38.399
<v Speaker 12>they showed up on another matter, and that was a

2194
02:00:38.439 --> 02:00:40.800
<v Speaker 12>different thing. There was actually a fire to put the

2195
02:00:40.920 --> 02:00:45.000
<v Speaker 12>apartment that was taking care.

2196
02:00:45.199 --> 02:00:49.159
<v Speaker 23>But when I went back, CAMRA's girlfriend paid the fee.

2197
02:00:50.359 --> 02:00:53.600
<v Speaker 23>Doc generously offered to pay for one of the boot fees,

2198
02:00:53.680 --> 02:00:57.039
<v Speaker 23>but Cameron Camera's girlfriend was just so sick and tired

2199
02:00:57.119 --> 02:01:00.920
<v Speaker 23>of all the back and forth commotion. With exodus being

2200
02:01:01.000 --> 02:01:03.520
<v Speaker 23>they needed to find work. They just moved here from

2201
02:01:03.600 --> 02:01:07.399
<v Speaker 23>Texas they had job interviews, so she paid. There was

2202
02:01:07.439 --> 02:01:11.039
<v Speaker 23>a three hundred and eighty dollars fee to remove the boot.

2203
02:01:11.399 --> 02:01:14.520
<v Speaker 12>But what was strange about it? I said, well, how

2204
02:01:14.600 --> 02:01:16.119
<v Speaker 12>could the boot be removed?

2205
02:01:16.159 --> 02:01:18.600
<v Speaker 23>Because I was sitting at the entrance of the Spy

2206
02:01:18.760 --> 02:01:22.520
<v Speaker 23>Glass apartment and I didn't see the Metro Parking boot

2207
02:01:22.560 --> 02:01:24.119
<v Speaker 23>company come in to remove the boot.

2208
02:01:24.439 --> 02:01:26.000
<v Speaker 8>When you know something, they don't have to.

2209
02:01:26.479 --> 02:01:27.239
<v Speaker 1>They don't have to.

2210
02:01:28.039 --> 02:01:31.560
<v Speaker 12>Now, someone from the management, someone from the apartment maintenance,

2211
02:01:31.600 --> 02:01:33.199
<v Speaker 12>from the department.

2212
02:01:32.800 --> 02:01:33.960
<v Speaker 23>Building removed the boot.

2213
02:01:34.000 --> 02:01:36.119
<v Speaker 12>They didn't even call anybody, and they could have very

2214
02:01:36.199 --> 02:01:38.720
<v Speaker 12>easily taken this illegal boot off.

2215
02:01:39.079 --> 02:01:40.279
<v Speaker 20>I was so mad about it.

2216
02:01:40.399 --> 02:01:42.279
<v Speaker 23>I wanted to cut the boot off because I just

2217
02:01:42.359 --> 02:01:46.279
<v Speaker 23>thought it was totally illegal. And that next day I

2218
02:01:46.479 --> 02:01:51.399
<v Speaker 23>called the PUC and I was able to file a

2219
02:01:51.560 --> 02:01:56.159
<v Speaker 23>formal complaint against Spy Glass Apartments in this booting, and

2220
02:01:56.479 --> 02:02:00.439
<v Speaker 23>they are in the process of conducting an investmentation.

2221
02:02:01.680 --> 02:02:05.000
<v Speaker 4>Let me just tell you something, this Exodus Grigsby is

2222
02:02:05.039 --> 02:02:08.840
<v Speaker 4>a piece of crap. You hear me, Exodus Grigsby, You're

2223
02:02:08.880 --> 02:02:11.920
<v Speaker 4>a piece of crap. You're an evil person and you

2224
02:02:12.119 --> 02:02:14.840
<v Speaker 4>just want to cause pain and misery. You have a

2225
02:02:14.920 --> 02:02:18.119
<v Speaker 4>little authority, so you get the big time, the big

2226
02:02:18.239 --> 02:02:20.560
<v Speaker 4>time boner here and all you want to do is

2227
02:02:23.840 --> 02:02:28.479
<v Speaker 4>three ninety eighty is Grigsby's number. He's a scumbag that

2228
02:02:28.640 --> 02:02:32.720
<v Speaker 4>he lives to inflict misery on people. That's my opinion

2229
02:02:32.800 --> 02:02:35.960
<v Speaker 4>of this guy. Here is a veteran who came here

2230
02:02:36.000 --> 02:02:39.279
<v Speaker 4>to live. He had a signed lease. All you had

2231
02:02:39.319 --> 02:02:42.279
<v Speaker 4>to do, Gricksby is go in and see that he

2232
02:02:42.359 --> 02:02:46.119
<v Speaker 4>had assigned lease number one, number two. See that he

2233
02:02:46.319 --> 02:02:49.039
<v Speaker 4>requested parking passes number three.

2234
02:02:49.680 --> 02:02:52.520
<v Speaker 1>Unlock the damn boots since you are the guys in

2235
02:02:52.760 --> 02:02:53.319
<v Speaker 1>charge of it.

2236
02:02:54.199 --> 02:03:00.960
<v Speaker 4>But that's exodus Grigsby Spyglass Apartments seventy one hundred East Smithssissippi, Denver.

2237
02:03:01.399 --> 02:03:04.439
<v Speaker 4>Here's their number three OZH three seventy five to three

2238
02:03:04.960 --> 02:03:08.079
<v Speaker 4>ninety eighty. Do we have a corporate office for these idiots?

2239
02:03:08.119 --> 02:03:10.479
<v Speaker 1>You were gonna call Bo? I thought? Or somebody was

2240
02:03:10.479 --> 02:03:11.880
<v Speaker 1>gonna call the corporate office?

2241
02:03:12.479 --> 02:03:12.680
<v Speaker 10>Yeah?

2242
02:03:12.720 --> 02:03:13.640
<v Speaker 15>That was me, Tom.

2243
02:03:13.720 --> 02:03:13.920
<v Speaker 10>Yeah.

2244
02:03:14.039 --> 02:03:16.199
<v Speaker 1>Did you want to just let them know what they're

2245
02:03:16.279 --> 02:03:18.319
<v Speaker 1>doing locally? And how stupid it is?

2246
02:03:18.520 --> 02:03:19.359
<v Speaker 26>Tom over?

2247
02:03:19.520 --> 02:03:20.800
<v Speaker 1>What a couple hundred bucks?

2248
02:03:20.880 --> 02:03:20.920
<v Speaker 5>What?

2249
02:03:21.319 --> 02:03:23.720
<v Speaker 1>Tom? Someone suggested they should file a complaint with the

2250
02:03:23.800 --> 02:03:26.840
<v Speaker 1>PUC if they did anything wrong. Well they'll get his.

2251
02:03:27.159 --> 02:03:27.680
<v Speaker 1>Bo did that?

2252
02:03:28.000 --> 02:03:28.119
<v Speaker 6>Oh?

2253
02:03:28.159 --> 02:03:29.560
<v Speaker 1>Okay, Bo did it?

2254
02:03:30.319 --> 02:03:31.000
<v Speaker 20>I haven't.

2255
02:03:33.239 --> 02:03:34.399
<v Speaker 1>I just want to go ahead.

2256
02:03:35.199 --> 02:03:36.760
<v Speaker 12>Normally, these media.

2257
02:03:36.560 --> 02:03:39.560
<v Speaker 23>Relations people are always stand offish, but when I made

2258
02:03:39.600 --> 02:03:42.239
<v Speaker 23>the follow up call to find out how the investigation

2259
02:03:42.560 --> 02:03:46.680
<v Speaker 23>was going, she said, I am really glad for the

2260
02:03:46.800 --> 02:03:49.359
<v Speaker 23>Tom Martino show. You guys do a lot of good

2261
02:03:49.479 --> 02:03:52.840
<v Speaker 23>for people with these towing and booty issues, so.

2262
02:03:52.920 --> 02:03:53.920
<v Speaker 8>That made me good.

2263
02:03:54.279 --> 02:03:58.159
<v Speaker 5>Excellent, that's really good. So what were you saying, bo?

2264
02:03:58.399 --> 02:03:59.359
<v Speaker 5>I mean, now, what were you saying?

2265
02:03:59.439 --> 02:04:03.159
<v Speaker 18>Du You know when both started working in this case,

2266
02:04:03.239 --> 02:04:05.600
<v Speaker 18>I helped him out a little bit last week, and

2267
02:04:05.720 --> 02:04:08.479
<v Speaker 18>I did track down the owner of that apartment complex.

2268
02:04:08.920 --> 02:04:12.600
<v Speaker 18>It's a Florida company, a really big property ownership company

2269
02:04:12.680 --> 02:04:15.279
<v Speaker 18>called pride Rock Capital Partners.

2270
02:04:14.840 --> 02:04:16.840
<v Speaker 1>Pridewalk Capital Partners, Okay.

2271
02:04:16.760 --> 02:04:19.800
<v Speaker 18>And they're according to their website, they have a map

2272
02:04:19.840 --> 02:04:22.319
<v Speaker 18>and it looks like they're in between ten and fifteen states.

2273
02:04:22.960 --> 02:04:23.920
<v Speaker 10>So I left.

2274
02:04:24.079 --> 02:04:27.560
<v Speaker 18>So I called them, believe at least twice. There's no answer,

2275
02:04:27.760 --> 02:04:30.600
<v Speaker 18>but I left a voicemail and asked them to give

2276
02:04:30.680 --> 02:04:33.479
<v Speaker 18>us a callback to kind of discuss this issue if they.

2277
02:04:33.439 --> 02:04:35.359
<v Speaker 1>Have any instru mentioned a veteran and all of that.

2278
02:04:36.319 --> 02:04:39.319
<v Speaker 18>I didn't mention the veteran part, but I did mention

2279
02:04:39.600 --> 02:04:42.560
<v Speaker 18>that we're working on a story about you know what,

2280
02:04:42.840 --> 02:04:46.720
<v Speaker 18>to me appears to be a suspicious booting, predatory booting practice.

2281
02:04:46.760 --> 02:04:48.159
<v Speaker 1>In my opinion, there's no warning.

2282
02:04:48.000 --> 02:04:50.520
<v Speaker 8>Signs right bo No, and it's a skin.

2283
02:04:50.680 --> 02:04:54.079
<v Speaker 23>It's this manager Sammy needs tenants that most of them

2284
02:04:54.079 --> 02:04:56.479
<v Speaker 23>are low income and they don't have the money or

2285
02:04:56.520 --> 02:04:58.520
<v Speaker 23>the where with all the data. I mean, it's just

2286
02:04:58.760 --> 02:05:01.000
<v Speaker 23>illegal always.

2287
02:05:00.600 --> 02:05:01.199
<v Speaker 8>And just scam.

2288
02:05:01.399 --> 02:05:02.560
<v Speaker 1>Now here's what I want to say.

2289
02:05:03.000 --> 02:05:05.199
<v Speaker 4>Here's what I want to say, real quick, guys, hold on,

2290
02:05:06.039 --> 02:05:07.800
<v Speaker 4>she can go to small claims court and get that

2291
02:05:07.920 --> 02:05:11.680
<v Speaker 4>money back because it's going to be hard for him

2292
02:05:11.720 --> 02:05:15.319
<v Speaker 4>to prove their signs when there's no signs. Plus the

2293
02:05:15.399 --> 02:05:18.600
<v Speaker 4>PUC do both. But I suggest you go to small

2294
02:05:18.640 --> 02:05:19.239
<v Speaker 4>claims court.

2295
02:05:20.399 --> 02:05:21.640
<v Speaker 1>What did you want to add to?

2296
02:05:22.399 --> 02:05:25.960
<v Speaker 18>Pride Rock Capital Partners never return my call. They seem

2297
02:05:26.000 --> 02:05:27.359
<v Speaker 18>to have no comment on this matter.

2298
02:05:28.720 --> 02:05:32.000
<v Speaker 4>Capital Partners. I mean, look at the name. They're not

2299
02:05:32.239 --> 02:05:36.119
<v Speaker 4>you know, I guess they're not very proud. I want

2300
02:05:36.119 --> 02:05:37.920
<v Speaker 4>to leave a message for him live on the air.

2301
02:05:38.439 --> 02:05:41.079
<v Speaker 1>Oh, I want to. I want to. We'll get that number.

2302
02:05:41.159 --> 02:05:42.239
<v Speaker 1>We'll do that after the break.

2303
02:05:43.279 --> 02:05:49.199
<v Speaker 4>Pride Rock Capital Partners owns the project and they and

2304
02:05:49.319 --> 02:05:51.119
<v Speaker 4>they did not return calls.

2305
02:05:52.319 --> 02:05:56.520
<v Speaker 23>Okay, PUC is going to call me hopefully tomorrow with

2306
02:05:56.720 --> 02:05:59.840
<v Speaker 23>camera's permission to give me an update of the investigation.

2307
02:06:00.279 --> 02:06:03.159
<v Speaker 12>So they are actively investigating it, which is good.

2308
02:06:05.039 --> 02:06:05.359
<v Speaker 1>Thank you.

2309
02:06:05.880 --> 02:06:09.800
<v Speaker 4>We got we got partial victory here in that. We

2310
02:06:09.880 --> 02:06:13.920
<v Speaker 4>got the PC interested. We're gonna follow this through. Yeah,

2311
02:06:14.039 --> 02:06:15.760
<v Speaker 4>they suck. We got more coming up.

2312
02:06:21.319 --> 02:06:24.600
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

2313
02:06:24.680 --> 02:06:27.319
<v Speaker 5>dot com. You don't pay a cent until you're content.

2314
02:06:30.720 --> 02:06:33.880
<v Speaker 5>Time for an insurance checkup free, no obligation. In comparison,

2315
02:06:34.039 --> 02:06:37.560
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2316
02:06:37.600 --> 02:06:40.319
<v Speaker 5>of insurance companies find out now three oh three seven

2317
02:06:40.439 --> 02:06:43.239
<v Speaker 5>seven to one help. You'll think you're his only customer

2318
02:06:43.279 --> 02:06:45.479
<v Speaker 5>when you choose Frank durand the real estate Man dot

2319
02:06:45.560 --> 02:06:48.880
<v Speaker 5>com to list your home with Remax Alliance three oh

2320
02:06:48.920 --> 02:06:50.840
<v Speaker 5>three nine two zero sixteen twenty two.

2321
02:06:57.439 --> 02:07:01.680
<v Speaker 1>Hi Tom Artino here, we have Brian Burns with us

2322
02:07:02.199 --> 02:07:02.880
<v Speaker 1>for this question.

2323
02:07:03.319 --> 02:07:07.479
<v Speaker 5>I want to ask Brian is with Compass Insurance Group,

2324
02:07:08.239 --> 02:07:11.600
<v Speaker 5>home of the free insurance checkups to make sure you're

2325
02:07:11.640 --> 02:07:14.359
<v Speaker 5>not over or under insured or paying.

2326
02:07:14.199 --> 02:07:16.800
<v Speaker 1>Too much three h three nine nine six nine thousand.

2327
02:07:17.720 --> 02:07:21.960
<v Speaker 5>Brian Alan bought a branded title, meaning the car had

2328
02:07:22.039 --> 02:07:25.880
<v Speaker 5>some minor flood damage and they totaled it out, So

2329
02:07:26.079 --> 02:07:28.880
<v Speaker 5>it's a branded title. He bought it for a really

2330
02:07:28.960 --> 02:07:30.880
<v Speaker 5>good deal, no matter why.

2331
02:07:30.920 --> 02:07:33.479
<v Speaker 4>It's a two thousand and eight Aston Martin and he

2332
02:07:33.600 --> 02:07:36.600
<v Speaker 4>has a really good deal on it, and he bought

2333
02:07:36.640 --> 02:07:37.439
<v Speaker 4>it for ten grand.

2334
02:07:37.520 --> 02:07:40.479
<v Speaker 1>He wants to know about insuring it. What will happen

2335
02:07:40.640 --> 02:07:41.359
<v Speaker 1>in a collision?

2336
02:07:41.479 --> 02:07:44.720
<v Speaker 5>Coverage or how do you let's notice ask this, how

2337
02:07:44.800 --> 02:07:46.399
<v Speaker 5>do you ensure those kinds of cars?

2338
02:07:47.439 --> 02:07:51.399
<v Speaker 22>Well, so, a lot of branded or salvage titles. I

2339
02:07:51.439 --> 02:07:52.920
<v Speaker 22>don't know if this is a salvaged or not.

2340
02:07:53.119 --> 02:07:54.640
<v Speaker 1>But that's what it is.

2341
02:07:55.359 --> 02:07:57.800
<v Speaker 22>It is a salvage title. Okay, because sometimes branded in

2342
02:07:57.880 --> 02:08:00.279
<v Speaker 22>Colorado means like it has hail damage. But the words

2343
02:08:00.279 --> 02:08:03.520
<v Speaker 22>it's still drivable, it's not a safety issue. Salvage.

2344
02:08:03.760 --> 02:08:06.479
<v Speaker 1>Well, let's ask him. Let's ask him Alan does it

2345
02:08:06.600 --> 02:08:08.119
<v Speaker 1>actually say salvage.

2346
02:08:09.640 --> 02:08:13.680
<v Speaker 24>It says salvage. Yeah, but it's it's operable. I mean,

2347
02:08:13.720 --> 02:08:14.399
<v Speaker 24>it runs great.

2348
02:08:15.079 --> 02:08:17.279
<v Speaker 1>No, I get it, I get it. Let's talk about

2349
02:08:17.399 --> 02:08:17.880
<v Speaker 1>ensuring it.

2350
02:08:18.840 --> 02:08:21.039
<v Speaker 22>Yeah, so it's going to be difficult to get. Well,

2351
02:08:21.039 --> 02:08:23.000
<v Speaker 22>you're not going to get any kind of physical damage

2352
02:08:23.039 --> 02:08:26.720
<v Speaker 22>insurance on it unless you have it rebuilt a rebuilt title,

2353
02:08:27.119 --> 02:08:29.920
<v Speaker 22>which means that you have gone undergone all the uh

2354
02:08:30.359 --> 02:08:33.159
<v Speaker 22>you know, you go through the DNB, you provide the

2355
02:08:33.239 --> 02:08:35.600
<v Speaker 22>documentation of any kind of repairs that you've done to it,

2356
02:08:36.279 --> 02:08:39.119
<v Speaker 22>and then they can rebuild. They will give you a

2357
02:08:39.199 --> 02:08:41.880
<v Speaker 22>rebuilt title at that point, and then you can put

2358
02:08:41.920 --> 02:08:43.840
<v Speaker 22>physical damage coverage on the vehicle.

2359
02:08:44.279 --> 02:08:46.520
<v Speaker 5>But if but other than that, he won't ever get

2360
02:08:46.600 --> 02:08:50.159
<v Speaker 5>he won't ever get comprehensive. He won't ever get comprehensive

2361
02:08:50.239 --> 02:08:50.920
<v Speaker 5>or anything like that.

2362
02:08:51.760 --> 02:08:54.359
<v Speaker 22>No comprehensive or collision. It's going to be a liability only.

2363
02:08:55.640 --> 02:08:58.000
<v Speaker 1>What if somebody steals the car that he doesn't get

2364
02:08:58.039 --> 02:09:02.359
<v Speaker 1>any of it? Oh, no coverage, it's just liability only.

2365
02:09:03.159 --> 02:09:05.720
<v Speaker 22>If it's a salvage, it's already been paid out. It's

2366
02:09:05.800 --> 02:09:08.640
<v Speaker 22>it's been total. So the value of the car has

2367
02:09:08.720 --> 02:09:09.720
<v Speaker 22>been paid out already.

2368
02:09:13.520 --> 02:09:13.920
<v Speaker 8>I get it.

2369
02:09:14.880 --> 02:09:16.000
<v Speaker 1>So do you get that, Allen.

2370
02:09:16.479 --> 02:09:18.720
<v Speaker 5>You're not going to be able to ensure it. You're

2371
02:09:18.760 --> 02:09:22.000
<v Speaker 5>not going to be able to insure it for your yourself.

2372
02:09:22.319 --> 02:09:24.199
<v Speaker 5>At least you can get liability and drive.

2373
02:09:26.479 --> 02:09:32.479
<v Speaker 24>So here here's here's a question for for Brian. It's

2374
02:09:32.560 --> 02:09:35.079
<v Speaker 24>not it's not going to be a daily driver. Right,

2375
02:09:35.199 --> 02:09:37.000
<v Speaker 24>it's just going to be one of those cars that

2376
02:09:37.119 --> 02:09:40.479
<v Speaker 24>you know, we drive on the weekends and maybe date night.

2377
02:09:40.399 --> 02:09:41.000
<v Speaker 15>That kind of thing.

2378
02:09:42.800 --> 02:09:47.359
<v Speaker 22>What about a specialty carrier like Haggarty. Yeah, yeah, I

2379
02:09:47.439 --> 02:09:49.319
<v Speaker 22>mean that would be an option. If it wasn't a

2380
02:09:49.399 --> 02:09:52.000
<v Speaker 22>salvage title. They still look at the title work. So

2381
02:09:52.600 --> 02:09:56.000
<v Speaker 22>if it's a salvage title, they're not going to cover that.

2382
02:09:56.239 --> 02:09:59.239
<v Speaker 22>They're not going to cover for physical damage. Again, the

2383
02:09:59.319 --> 02:10:02.239
<v Speaker 22>whole meaning behind that is that the that the insurance

2384
02:10:02.279 --> 02:10:05.279
<v Speaker 22>company paid out the full value of the car, it's

2385
02:10:05.319 --> 02:10:09.279
<v Speaker 22>already been paid out, and and someone bought it back

2386
02:10:09.399 --> 02:10:13.880
<v Speaker 22>from the insurance company for salvage, and meaning they just said, hey,

2387
02:10:13.920 --> 02:10:15.279
<v Speaker 22>you know what, this is all paid out. This is

2388
02:10:15.319 --> 02:10:17.520
<v Speaker 22>what you can buy it back from us for. But

2389
02:10:17.640 --> 02:10:20.279
<v Speaker 22>at that point it's not insurable from a from a

2390
02:10:21.079 --> 02:10:22.279
<v Speaker 22>physical damage standpoint.

2391
02:10:23.680 --> 02:10:29.159
<v Speaker 24>All right, So listen, rebuilding a title or rebuilt title,

2392
02:10:29.239 --> 02:10:30.159
<v Speaker 24>is that difficult to do?

2393
02:10:30.520 --> 02:10:33.840
<v Speaker 4>Yes, Wait a minute, It doesn't mean you have to

2394
02:10:33.880 --> 02:10:36.159
<v Speaker 4>rebuild it. It just means that now now needs to

2395
02:10:36.239 --> 02:10:38.760
<v Speaker 4>be inspected by the state police exactly.

2396
02:10:40.159 --> 02:10:43.079
<v Speaker 24>Okay, So you you apply for it through.

2397
02:10:43.000 --> 02:10:49.399
<v Speaker 4>The state police, okay, and then they inspect it and

2398
02:10:49.520 --> 02:10:51.439
<v Speaker 4>then issue a brand new ven number.

2399
02:10:54.039 --> 02:11:00.279
<v Speaker 5>Oh okay, but listen, I want to talk practicality, Yeah,

2400
02:11:01.119 --> 02:11:01.399
<v Speaker 5>I want.

2401
02:11:01.520 --> 02:11:06.159
<v Speaker 4>I want to talk practicality to you. This car, you

2402
02:11:06.319 --> 02:11:11.720
<v Speaker 4>pay ten grand, that's your basis. Insurance is going to

2403
02:11:11.800 --> 02:11:14.600
<v Speaker 4>cost on that about fifteen hundred to eighteen hundred bucks.

2404
02:11:16.680 --> 02:11:21.800
<v Speaker 4>So you are paying twenty five percent almost of the

2405
02:11:21.920 --> 02:11:24.039
<v Speaker 4>value of that car to ensure it.

2406
02:11:24.600 --> 02:11:27.680
<v Speaker 5>Why not just uninsured? Just not have it insured. What

2407
02:11:27.840 --> 02:11:29.399
<v Speaker 5>does the most going to happen if you lose the

2408
02:11:29.439 --> 02:11:32.520
<v Speaker 5>whole thing? It's ten grand. I mean, I know it's

2409
02:11:32.560 --> 02:11:34.239
<v Speaker 5>worth more to you in your heart, but you only

2410
02:11:34.319 --> 02:11:36.000
<v Speaker 5>pay ten grand for it, no matter how you look

2411
02:11:36.039 --> 02:11:40.199
<v Speaker 5>at it. And what I'm saying to you is just

2412
02:11:40.359 --> 02:11:43.399
<v Speaker 5>drive it. I mean, you're already in it cheap. If

2413
02:11:43.439 --> 02:11:45.920
<v Speaker 5>you have to put a couple grand for a wreck

2414
02:11:46.319 --> 02:11:49.760
<v Speaker 5>into it, you do it yourself directly. You'll you'll get

2415
02:11:49.800 --> 02:11:52.319
<v Speaker 5>a deal with a body shop anyway, and you're not

2416
02:11:52.439 --> 02:11:54.720
<v Speaker 5>dealing with insurance. Why would you want to go through

2417
02:11:54.760 --> 02:11:58.800
<v Speaker 5>the headache of a re of a rebuilt title with

2418
02:11:58.920 --> 02:12:01.720
<v Speaker 5>a brand new ven number and then fighting with insurance

2419
02:12:01.760 --> 02:12:03.640
<v Speaker 5>on how much you're gonna get if you are wrecked.

2420
02:12:03.880 --> 02:12:06.239
<v Speaker 5>Because if you're thinking you're gonna get what it was worth.

2421
02:12:06.319 --> 02:12:08.960
<v Speaker 5>You're not even even with a rebuilt title.

2422
02:12:09.000 --> 02:12:11.880
<v Speaker 1>Brian. It's not gonna get less, it's not gonna.

2423
02:12:11.640 --> 02:12:15.840
<v Speaker 22>Bring no unless you have documentation of the repairs bringing

2424
02:12:15.880 --> 02:12:18.439
<v Speaker 22>the value back up. In other words, you've done all

2425
02:12:18.520 --> 02:12:22.479
<v Speaker 22>the work necessary to make it a vehicle that now

2426
02:12:22.760 --> 02:12:25.399
<v Speaker 22>has an insurance value. But to do that, you're spending

2427
02:12:25.600 --> 02:12:27.279
<v Speaker 22>Brian money rebuilding it.

2428
02:12:27.680 --> 02:12:31.119
<v Speaker 4>I know, and Brian, I've known people who did the

2429
02:12:31.319 --> 02:12:35.439
<v Speaker 4>I Car standards for splits and cars and clips and

2430
02:12:35.560 --> 02:12:36.479
<v Speaker 4>all of that that they do.

2431
02:12:37.159 --> 02:12:41.800
<v Speaker 1>They built it with the top top integrity and skill.

2432
02:12:42.520 --> 02:12:46.039
<v Speaker 5>They got a rebranded excuse me, they got a rebuilt

2433
02:12:46.359 --> 02:12:50.119
<v Speaker 5>certificate with a new ven number, and they still could

2434
02:12:50.319 --> 02:12:55.319
<v Speaker 5>never get the insurance value of a comparable car without

2435
02:12:55.399 --> 02:12:56.279
<v Speaker 5>that never.

2436
02:12:56.720 --> 02:13:00.159
<v Speaker 22>Yeah, yeah, And it's to your point, your you're going

2437
02:13:00.239 --> 02:13:03.199
<v Speaker 22>to always be in a battle situation showing documentation of

2438
02:13:03.319 --> 02:13:04.920
<v Speaker 22>what you spend here to be able to get the

2439
02:13:05.039 --> 02:13:07.000
<v Speaker 22>value that you think you should deserve out of it.

2440
02:13:07.560 --> 02:13:09.119
<v Speaker 22>But I guess my point.

2441
02:13:09.199 --> 02:13:10.920
<v Speaker 5>And if you don't even drive it that much, you

2442
02:13:10.960 --> 02:13:14.119
<v Speaker 5>even said Keven said he doesn't drive it that much,

2443
02:13:14.520 --> 02:13:16.279
<v Speaker 5>all the more reason don't ensure it.

2444
02:13:16.800 --> 02:13:19.359
<v Speaker 1>As long as you have liability, you're covered if you.

2445
02:13:19.439 --> 02:13:23.640
<v Speaker 5>Hurt someone, But if you get wrecked, hey man, that's

2446
02:13:23.680 --> 02:13:30.399
<v Speaker 5>the breaks, that's the smart money. That's It does make

2447
02:13:30.479 --> 02:13:34.079
<v Speaker 5>sense because of your basis being so low you're arguing

2448
02:13:34.199 --> 02:13:34.720
<v Speaker 5>for something.

2449
02:13:35.079 --> 02:13:37.760
<v Speaker 4>If you're thinking, oh, this thing is worth fifty sixty grand,

2450
02:13:39.199 --> 02:13:42.560
<v Speaker 4>you're never going to see that, never once.

2451
02:13:42.680 --> 02:13:43.039
<v Speaker 1>Brandon.

2452
02:13:43.560 --> 02:13:49.399
<v Speaker 5>Yeah, thanks for calling. Three h three seven one three

2453
02:13:49.479 --> 02:13:52.319
<v Speaker 5>talks seven one three eight two five five. Brian, again,

2454
02:13:52.359 --> 02:13:55.960
<v Speaker 5>we appreciate that very much. This always comes up when

2455
02:13:56.000 --> 02:13:58.560
<v Speaker 5>it comes to the value of what you're ensuring. Just

2456
02:13:58.640 --> 02:14:01.800
<v Speaker 5>because you spent a certain amount on something doesn't mean

2457
02:14:01.840 --> 02:14:05.439
<v Speaker 5>you can insure it for that. And that goes for projects,

2458
02:14:05.520 --> 02:14:08.560
<v Speaker 5>hot rods, antique stuff, boats, whatever.

2459
02:14:09.880 --> 02:14:12.279
<v Speaker 4>You can't necessarily ensure it for what you have in it.

2460
02:14:12.880 --> 02:14:16.840
<v Speaker 4>There are stated value policies, and I don't know if

2461
02:14:16.840 --> 02:14:17.680
<v Speaker 4>Brian is still there.

2462
02:14:17.760 --> 02:14:19.119
<v Speaker 1>Is he he is?

2463
02:14:20.960 --> 02:14:26.439
<v Speaker 5>Brian, explain what a stated value policy is and when

2464
02:14:26.520 --> 02:14:28.279
<v Speaker 5>you cannot use it and when you can use it.

2465
02:14:29.039 --> 02:14:31.439
<v Speaker 22>And it's not the phrase you want to use for

2466
02:14:31.560 --> 02:14:34.319
<v Speaker 22>what you're talking about. Stated value is not what's the

2467
02:14:34.359 --> 02:14:36.079
<v Speaker 22>phrase agreed?

2468
02:14:36.319 --> 02:14:37.600
<v Speaker 1>What do you want is what you want?

2469
02:14:38.079 --> 02:14:41.520
<v Speaker 22>So stated value is stating a value for what what

2470
02:14:41.720 --> 02:14:44.560
<v Speaker 22>you say your car is worth or whatever it is

2471
02:14:44.600 --> 02:14:48.239
<v Speaker 22>that you're stating, and the insurance policy will only pay

2472
02:14:48.359 --> 02:14:52.880
<v Speaker 22>that value or actual cash value, whichever is less. That's

2473
02:14:52.920 --> 02:14:56.960
<v Speaker 22>what stated value is. Agreed value is whenever you come

2474
02:14:57.159 --> 02:15:00.479
<v Speaker 22>and you have the value agreed upon with the insurance

2475
02:15:00.560 --> 02:15:03.560
<v Speaker 22>company and they agree to pay that value in the

2476
02:15:03.640 --> 02:15:05.239
<v Speaker 22>case of a loss. And that's what you see with

2477
02:15:05.399 --> 02:15:08.439
<v Speaker 22>classic vehicles like you were referring to. But they they

2478
02:15:08.439 --> 02:15:12.239
<v Speaker 22>will usually require documentation in order to come to that agreement.

2479
02:15:12.279 --> 02:15:14.840
<v Speaker 22>If it's above what they see as the value, then

2480
02:15:14.880 --> 02:15:18.279
<v Speaker 22>you have to have an appraisal done you and then

2481
02:15:18.479 --> 02:15:20.119
<v Speaker 22>you come to that value together.

2482
02:15:22.479 --> 02:15:22.800
<v Speaker 1>Okay.

2483
02:15:22.960 --> 02:15:29.520
<v Speaker 4>So a greed value versus stated value yep. Okay, And

2484
02:15:29.640 --> 02:15:33.159
<v Speaker 4>what you want is stated value. I know should be

2485
02:15:33.239 --> 02:15:35.520
<v Speaker 4>a grade value agreed yep.

2486
02:15:36.319 --> 02:15:39.239
<v Speaker 5>Stated because if you do a stated value, you can

2487
02:15:39.319 --> 02:15:42.199
<v Speaker 5>say it's worth fifty grand, they'll say, okay, fine, but

2488
02:15:42.319 --> 02:15:44.399
<v Speaker 5>they're only going to pay you ACV.

2489
02:15:44.960 --> 02:15:48.840
<v Speaker 22>Exactly exactly, so you're paying for the And the only

2490
02:15:48.880 --> 02:15:51.680
<v Speaker 22>reason you ever use stated valuing you have to sometimes

2491
02:15:52.239 --> 02:15:55.119
<v Speaker 22>is for let's say like an RV, because they don't

2492
02:15:55.239 --> 02:15:58.800
<v Speaker 22>have the technology where you put a vent in and

2493
02:15:58.920 --> 02:16:01.359
<v Speaker 22>it comes up with the value for the rating. It's

2494
02:16:01.399 --> 02:16:04.239
<v Speaker 22>for a rating purpose. It says, Okay, your purchase price

2495
02:16:04.279 --> 02:16:07.000
<v Speaker 22>on this was what it's one hundred thousand dollars. Okay, Well,

2496
02:16:07.039 --> 02:16:09.640
<v Speaker 22>one hundred thousand dollars goes in the stated value, but

2497
02:16:09.760 --> 02:16:12.199
<v Speaker 22>if the time of loss, it's not in a greed

2498
02:16:12.319 --> 02:16:16.319
<v Speaker 22>value policy. It's actual cash value. But they're rating it

2499
02:16:16.479 --> 02:16:18.319
<v Speaker 22>off the value of one hundred thousand because that's what

2500
02:16:18.399 --> 02:16:19.000
<v Speaker 22>you paid for it.

2501
02:16:20.600 --> 02:16:22.760
<v Speaker 5>I got it, I got it. We got more coming up.

2502
02:16:22.800 --> 02:16:30.399
<v Speaker 5>On the Troubleshooter Show. Hey, I'm Tom Martine.

2503
02:16:30.479 --> 02:16:33.799
<v Speaker 4>We were talking about branded titles and how you're never

2504
02:16:33.920 --> 02:16:36.239
<v Speaker 4>going to get the same value from a branded title

2505
02:16:36.399 --> 02:16:39.559
<v Speaker 4>car then you will from one that did not have a.

2506
02:16:39.639 --> 02:16:43.719
<v Speaker 5>Brand or did not get totaled by insurance. Jay, you

2507
02:16:43.920 --> 02:16:46.239
<v Speaker 5>have something to talk about with that in regard to

2508
02:16:46.319 --> 02:16:47.120
<v Speaker 5>branded titles.

2509
02:16:48.840 --> 02:16:53.639
<v Speaker 20>Hey, Tom, Hey, the number is a VN number is

2510
02:16:53.959 --> 02:16:57.840
<v Speaker 20>like your your car's DNA never changes, no matter what

2511
02:16:58.719 --> 02:17:02.239
<v Speaker 20>the status of the title can change, but you'll never

2512
02:17:02.280 --> 02:17:03.280
<v Speaker 20>get a different viin number.

2513
02:17:04.959 --> 02:17:10.799
<v Speaker 5>Well, Jay, I personally personally was with a guy who

2514
02:17:10.920 --> 02:17:13.399
<v Speaker 5>did a clip and you got a brand new VEN number.

2515
02:17:13.920 --> 02:17:16.159
<v Speaker 1>I don't now this will mind you. This was ten

2516
02:17:16.280 --> 02:17:20.799
<v Speaker 1>years ago. Yeah, No, he was literally issued a brand

2517
02:17:20.799 --> 02:17:21.520
<v Speaker 1>new VEN number.

2518
02:17:22.840 --> 02:17:25.920
<v Speaker 20>The reason they don't ever do that, and they're not

2519
02:17:26.360 --> 02:17:30.239
<v Speaker 20>really supposed to, is because that title gets followed through

2520
02:17:30.280 --> 02:17:34.440
<v Speaker 20>that vehicle's life. Very often what people will do is

2521
02:17:34.520 --> 02:17:37.760
<v Speaker 20>they'll take something like that and they'll figure out some

2522
02:17:37.920 --> 02:17:40.399
<v Speaker 20>way to get around it, which they're not supposed to

2523
02:17:40.479 --> 02:17:43.440
<v Speaker 20>do because it has a terrible history that you are

2524
02:17:43.520 --> 02:17:46.319
<v Speaker 20>not supposed to ever get a new VT number. That

2525
02:17:46.559 --> 02:17:48.360
<v Speaker 20>is the DNA of that car, it's where it's been,

2526
02:17:48.479 --> 02:17:53.639
<v Speaker 20>its law enforcement, it's insurance, it's the ownership, it's everything

2527
02:17:53.799 --> 02:17:54.319
<v Speaker 20>to that car.

2528
02:17:57.600 --> 02:18:03.520
<v Speaker 5>Well, I true mean this. We did a story one

2529
02:18:03.600 --> 02:18:07.239
<v Speaker 5>time on clip. We did a story one time on

2530
02:18:07.360 --> 02:18:11.479
<v Speaker 5>Channel four about clips people who put salvage cars together.

2531
02:18:11.280 --> 02:18:15.200
<v Speaker 4>Front half back half and how most of them were

2532
02:18:15.280 --> 02:18:19.200
<v Speaker 4>not using what's called I car standards, And we made

2533
02:18:19.239 --> 02:18:21.159
<v Speaker 4>the argument that there are a lot of cars out

2534
02:18:21.200 --> 02:18:25.200
<v Speaker 4>there that are running around very dangerous. They get into

2535
02:18:25.239 --> 02:18:29.200
<v Speaker 4>an accident, they'll fly into pieces. They won't crumble like

2536
02:18:29.840 --> 02:18:32.120
<v Speaker 4>they're meant to crumble with the unibody.

2537
02:18:32.920 --> 02:18:35.159
<v Speaker 1>This was a whole story we did well.

2538
02:18:35.760 --> 02:18:39.319
<v Speaker 5>During that process, we accompanied a guy who rebuilt the

2539
02:18:39.399 --> 02:18:43.399
<v Speaker 5>car by ICAR standards, had it inspected by state police

2540
02:18:44.200 --> 02:18:45.760
<v Speaker 5>and was issued a new VEN number.

2541
02:18:47.639 --> 02:18:53.760
<v Speaker 20>That probably wouldn't happen today because they're much more careful

2542
02:18:53.840 --> 02:18:56.399
<v Speaker 20>of stuff like that nowadays. Back in the day, I

2543
02:18:56.440 --> 02:19:00.639
<v Speaker 20>could call call DMV with somebody's license plate now and

2544
02:19:00.719 --> 02:19:04.120
<v Speaker 20>get their home address. But that stuff's kind of gone.

2545
02:19:04.360 --> 02:19:05.760
<v Speaker 20>Those days are mostly gone.

2546
02:19:07.120 --> 02:19:11.079
<v Speaker 4>Listen, here's what they said. If the VIN number is

2547
02:19:11.200 --> 02:19:15.639
<v Speaker 4>legible and intact, they will not reissue. This keeps the

2548
02:19:15.719 --> 02:19:20.040
<v Speaker 4>vehicle the original VIN. It's marked rebuilt or reconstructed after

2549
02:19:20.159 --> 02:19:28.559
<v Speaker 4>passing inspection. If the VIN is altered, missing, destroyed, or

2550
02:19:28.639 --> 02:19:30.319
<v Speaker 4>there are two VIN numbers.

2551
02:19:30.920 --> 02:19:33.600
<v Speaker 1>They will issue a new one. So you see, I

2552
02:19:33.799 --> 02:19:36.879
<v Speaker 1>was dealing with clips which would have been two VEN numbers.

2553
02:19:37.840 --> 02:19:41.760
<v Speaker 20>Yeah, that's a whole lot saying plus plus you have

2554
02:19:41.879 --> 02:19:44.799
<v Speaker 20>to be certified with a lot of things nowadays. Where

2555
02:19:44.840 --> 02:19:46.760
<v Speaker 20>I had a friend, he worked at a Toyota shop,

2556
02:19:46.799 --> 02:19:49.639
<v Speaker 20>so he'd buy Toyota's and do that. He did a

2557
02:19:49.680 --> 02:19:51.879
<v Speaker 20>really nice job. He's very honest about a bit.

2558
02:19:52.399 --> 02:19:54.479
<v Speaker 1>Well, you know, some of these rebuilt cars are just

2559
02:19:54.600 --> 02:19:56.040
<v Speaker 1>like just like new.

2560
02:19:57.280 --> 02:19:59.719
<v Speaker 20>Yeah, there are times when they're as good as any

2561
02:20:00.159 --> 02:20:02.840
<v Speaker 20>ever and sometimes even better. Because like the way he

2562
02:20:03.000 --> 02:20:05.760
<v Speaker 20>did it was was the perfection. It was amazing.

2563
02:20:06.440 --> 02:20:07.440
<v Speaker 1>Well, we gotta we gotta go.

2564
02:20:07.680 --> 02:20:11.920
<v Speaker 5>Thank you very much, guys three zero three Martino for help, information, referrals,

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<v Speaker 5>Save all your problems for me
