Speaker 1: Yea ripped up. You need advice, so you don't have
Speaker 1: come running.
Speaker 2: Just as fast as we can, Shooter's gonna help come man,
Speaker 2: This is.
Speaker 3: The Troubleshooter Show. No Tom Martine, Hey, Hey.
Speaker 1: Hi, how are you doing.
Speaker 4: I am here to help you solve problems, answer questions,
Speaker 4: take complaints, and make your life a little easier, as
Speaker 4: I've been doing for forty five years on this particular
Speaker 4: show uninterrupted. So that's the longest running show with the
Speaker 4: same host still on the air.
Speaker 1: Welcome.
Speaker 4: We recover millions of dollars for people in any given year,
Speaker 4: millions in cash, merchandise, exchanges, refunds, and services. We also
Speaker 4: talk about consumer stuff near and dear to your heart
Speaker 4: and pocketbook, to keep you let's say, to keep you
Speaker 4: wise and uh you know, I as you know, and
Speaker 4: I'll take your phone calls whenever you have a problem,
Speaker 4: question complaining at three oh three seven one three talk
Speaker 4: three oh three seven one three eight two five five.
Speaker 1: As you know, I'm involved in a few things. Uh.
Speaker 1: One of them is a wealth management company.
Speaker 4: And I looked at some portfolios, not mine, not ours,
Speaker 4: but in general, some anonymous portfolios and financial advisors get
Speaker 4: to do that to see trends. You don't. You don't
Speaker 4: get to look at who's got what and who they are.
Speaker 4: But there are statistics kept on investments and what they
Speaker 4: do and what they don't do. And I found something
Speaker 4: absolutely shocking I want to share with you. And I
Speaker 4: don't know why it's happening right now, though Amy wants
Speaker 4: to talk about her beamer.
Speaker 1: She bought a twenty eleven.
Speaker 5: Oh, we were trying to help you, Amy, and I
Speaker 5: don't know what happened to the call, but anyway, you
Speaker 5: paid fifty four hundred fifty dollars for US twenty eleven
Speaker 5: BMW three thirty five I at car Pros in Golden
Speaker 5: You took a road trip. You took a road trip
Speaker 5: to North Carolina, excuse me, North Dakota.
Speaker 4: In less than thirty days. You experienced a complete breakdown.
Speaker 4: And what we wanted to do is try to get
Speaker 4: your car into one of our people to get it analyzed.
Speaker 5: How did we leave it with you yesterday? That's what
Speaker 5: I thought we were going to say, right.
Speaker 6: Right, Well, I didn't have a full charge because I
Speaker 6: didn't realize and I wasn't at home. I was downtown, so.
Speaker 7: I wasn't able to get a charge on my phone.
Speaker 4: Okay, so I want to get your car into a place.
Speaker 1: What were your symptoms.
Speaker 4: Let's get Kevin Caulkin on if we can sus what
Speaker 4: were the symptoms?
Speaker 6: Okay, Well, it just had, like I just started to
Speaker 6: make it, this noise under under the hood, and my
Speaker 6: engine light came on and then it started splashing the engine.
Speaker 6: So I pulled over, I turned the car off, and
Speaker 6: I go to look under the hood and everything looks normal.
Speaker 6: So I start the car back up and then it's
Speaker 6: it's driving normal, but I still hear this continuous like
Speaker 6: not kind of under the hood. And so I get
Speaker 6: back into town and I don't.
Speaker 7: Drive anywhere, and then I decide I got to go somewhere.
Speaker 7: So I start my car and I go, and I
Speaker 7: could go like a block a block away, and then
Speaker 7: when I turn my car off, it won't start. I yeah,
Speaker 7: and it doesn't run completely at all. Right now, I
Speaker 7: don't know where yours. I did have a diagnosis on
Speaker 7: it through O'Reilly's dayhook the obed I center up to
Speaker 7: it and it came back with a p P three
Speaker 7: hundred code, which is a general engine code, and then
Speaker 7: multiple cylinder misfires cylinder two P three zero two and
Speaker 7: P three zero five.
Speaker 4: Okay, And did they say what they thought it was
Speaker 4: caused by.
Speaker 6: It could be any It could be the ignition coils,
Speaker 6: It could be spark plugs, it could be something more serious.
Speaker 6: It could be the combustion in the cylinders. I mean, it's.
Speaker 8: All right.
Speaker 1: Where are you located? What part of town are you in?
Speaker 7: I'm located in North Glenn, in North Glenn?
Speaker 4: All right, hold on for a second. I want to
Speaker 4: try to get Kevin on to talk about this. Three
Speaker 4: h three seven one three eight two five five Steve,
Speaker 4: Welcome to the show. What's going on?
Speaker 1: Steve?
Speaker 9: I was calling about wrongful termination. I was working for
Speaker 9: a company that was a union I yeah, thanking deliveries.
Speaker 9: I made a delivery to a place where a gentleman
Speaker 9: asked me for my phone number, and then I denied him.
Speaker 9: He fabricated a story and said that I was basically
Speaker 9: trying to fight him because I think he was trying
Speaker 9: to save face for being refused.
Speaker 5: And Steve, let me ask you something, what kind of job, Steve?
Speaker 10: See?
Speaker 1: What kind of a union job?
Speaker 10: Is there?
Speaker 1: A delivery job?
Speaker 9: Yes, a liquor delivery.
Speaker 4: Liquor and you say it's union controlled. Yes, okay, So
Speaker 4: right now, so why did the guy Here's what I
Speaker 4: want to know. Why did the guy want your phone number?
Speaker 9: I guess he thought I was attractive?
Speaker 1: Okay?
Speaker 4: And so you were working as a union liquor delivery
Speaker 4: guy and then okay, and then what happened was this
Speaker 4: guy got in a fight with you. What story did
Speaker 4: he make up?
Speaker 9: He said that I was being rude and then I
Speaker 9: tried to basically fight him.
Speaker 11: Okay, totally false.
Speaker 1: And they fired you because of this, Yes, because.
Speaker 9: They said that they took his word and said that
Speaker 9: I was being rude.
Speaker 12: At the time.
Speaker 9: Working there, I was a union steward. So they were
Speaker 9: trying to clean house and get rid of union for
Speaker 9: a steward because I was sure holding them accountable.
Speaker 4: So they were looking to get rid of you. Now,
Speaker 4: that could be retaliatory. There's very few unjust terminations, very
Speaker 4: few of them. There are some, however, and if they
Speaker 4: were trying to get rid of a union, I mean,
Speaker 4: that's pretty serious.
Speaker 1: Are you sure that's why they fired you.
Speaker 9: That's what they told me specifically when I was being terminated,
Speaker 9: that I was getting let go for threatening.
Speaker 1: Language, threatening language.
Speaker 9: To who to this gentleman that asks me for my number?
Speaker 4: Now, Unfortunately, if they wanted to get rid of you
Speaker 4: for another reason, and you gave them a real reason,
Speaker 4: or they have a real reason, they can use the
Speaker 4: real reason and it doesn't matter what their other reasons are.
Speaker 4: Did you ever have complaints like this before from.
Speaker 13: People in this industry?
Speaker 9: Everybody's got complaints like this.
Speaker 5: It's why why are these people sitting Are these people.
Speaker 1: Sitting at home alcoholics looking for trouble?
Speaker 9: It's just different owners of liquor stores expect you to
Speaker 9: do certain things that we don't provide.
Speaker 4: Oh wait a minute, Wait a minute, so you don't deliver?
Speaker 4: Wait a minute, you deliver to stores?
Speaker 8: Correct?
Speaker 1: Okay? I thought for some reason.
Speaker 4: I'm thinking like an for a liquor for homes, you know,
Speaker 4: like or a door dash.
Speaker 1: Okay, now I understand.
Speaker 4: So this was a liquor store owner that reported you, yes, basically.
Speaker 1: Okay. Was it the store manager?
Speaker 10: Yes?
Speaker 1: Okay, Well he has credibility. Listen. Why would they fire
Speaker 1: you though for one complaint?
Speaker 9: I feel because I was a union steward and I
Speaker 9: had filed several grievances holding them accountable for their actions
Speaker 9: such as safety, faulty truck.
Speaker 4: All right, I don't know how we're going to prove this. See,
Speaker 4: you probably can't get an attorney on this. Will your
Speaker 4: union help you? They should represent.
Speaker 1: You on this.
Speaker 9: Currently we are about to go to an arbitration, but
Speaker 9: the company wants to basically give me money and send
Speaker 9: me on my way and just forget about it. I
Speaker 9: just don't know if.
Speaker 1: I'm well, what is well? Hold on your what does
Speaker 1: your union say about it?
Speaker 9: The person that I'm dealing with says that he feels
Speaker 9: we have a strong case. The union lawyer basically is saying,
Speaker 9: I've gone into these thinking that we'll win and we lose,
Speaker 9: and vice.
Speaker 1: Versa, so they're not going to fight.
Speaker 11: We currently have an arbitration date set.
Speaker 1: Okay.
Speaker 14: I just don't know.
Speaker 9: If I take the money that they're offering me advice,
Speaker 9: I don't think.
Speaker 5: I don't think. Listen, that's up to your attorney. But
Speaker 5: I don't think you have a choice. Hey, John Fuller,
Speaker 5: are you on right now?
Speaker 1: Is John on? He's going to be on it just
Speaker 1: a bit, Tom, Okay, you know here's what I think.
Speaker 4: He's our attorney, one of our attorneys Steve, you don't
Speaker 4: really have much of a choice. They must have gone
Speaker 4: to arbitration because there was mandatory arbitration with the union agreement,
Speaker 4: meaning that the union members don't sue, and that's why
Speaker 4: you're going to arbitration. Most union shops have an arbitration
Speaker 4: clause with the employer, So you're going to go to arbitration.
Speaker 4: And if they offer you a cash settlement, I don't
Speaker 4: see the You don't have any upside turning it down.
Speaker 4: You can't take them to court. I mean, if your
Speaker 4: union doesn't fight them, you got to go to arbitration first.
Speaker 5: Then you usually can go to court. But what I'm
Speaker 5: saying is I don't think your union attorneys will represent you.
Speaker 5: He was already saying, look, we're you know, I've seen
Speaker 5: some of these and we you know, we can win
Speaker 5: or lose, and they probably don't want to take on
Speaker 5: the fight.
Speaker 1: Steve. I really think.
Speaker 4: Arbitration is your best bet, and I don't think it
Speaker 4: would behoove you to fight after that. Not really, not really,
Speaker 4: unless the union says. Unless the union says, hey, bro,
Speaker 4: this was really really unsavory. Let's go to court. I
Speaker 4: mean that's different, but really, Steve, you gotta go with
Speaker 4: your your counsel three three seven one three eight two
Speaker 4: five five. Waterpros dot net the best water systems. You
Speaker 4: know how I feel. You just don't get better for
Speaker 4: a lower price anywhere. Quality, service, dependability. It's got the
Speaker 4: whole house, conditioning the whole house, and you also will
Speaker 4: have drinking water at the kitchen sink. You'll get rid
Speaker 4: of forever chemicals, chlorine plastics. Waterpros dot net just thirty
Speaker 4: nine to ninety five for the whole house. Plumbers can't
Speaker 4: touch it. Waterpros dot net.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: CALLUMPUS insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three all three seven seven
Speaker 5: to one.
Speaker 1: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 4: Hi Tom Artino here three O three seven one three
Speaker 4: talk three oh three seven one three eight two five five.
Speaker 4: I got Kevin Colkin with me shared in autotech. Uncle
Speaker 4: Kevin is our expert on automobiles. Kevin Amy yesterday called
Speaker 4: in with her twenty eleven beamer.
Speaker 1: How many miles on it?
Speaker 6: Amy, there's about one hundred and forty one thousand mile line.
Speaker 4: And it's a three thirty five I and that just
Speaker 4: reeks all problems. But here's what happened. She took a
Speaker 4: road trip to North Carolina. During that road trip, she
Speaker 4: was experiencing some problems. Now, Amy, explain the best ken
Speaker 4: to Kevin. When it first started, you were driving down
Speaker 4: the highway, yes.
Speaker 1: And what happened.
Speaker 6: You would hear like this, something from under the hood,
Speaker 6: maybe something flapping or like a knock type sound.
Speaker 1: And then, now, let me ask you this, Amy, let
Speaker 1: me ask you this.
Speaker 4: When you were driving hearing this knock, was it a
Speaker 4: steady knock or.
Speaker 1: Every now and then? Was it knock knock, knock, knock, knock, knock, knock,
Speaker 1: or was it.
Speaker 15: Not?
Speaker 1: Not like it was it regular or irregular?
Speaker 6: It was it was regular maybe like a maybe not
Speaker 6: like a knock like you would think knock, but like
Speaker 6: a more like a ping or something.
Speaker 1: But it intends, okay, and would that sound change?
Speaker 4: Would that sound change with the speed of your car?
Speaker 6: Yes, okay, what does that sound like to you lifters?
Speaker 15: Yeah, it could be almost anything. Did you stop and
Speaker 15: you know, check fluids or just yeah?
Speaker 4: She said, Well, she was about to tell us Amy
Speaker 4: when I when I interrupted you, you said, and then
Speaker 4: what happened?
Speaker 1: Go ahead?
Speaker 6: My check engine life came on and it started actually
Speaker 6: flashing my engine, and so I pulled over and I
Speaker 6: popped the hood and uh, it wasn't hot or overheating.
Speaker 6: I wasn't low on oil, none of that. So then
Speaker 6: I turned my car back on and it was normal,
Speaker 6: and I still heard the sound from under the hood.
Speaker 6: And then it happened again that later that evening, and
Speaker 6: when I had stopped later that evening, I was a
Speaker 6: court low. So I'm not sure if I'm leaking oil.
Speaker 6: I think I'm burning oil because I don't see any
Speaker 6: oil leaves or anything.
Speaker 13: But yeah, and then.
Speaker 6: I had to let it sit.
Speaker 4: Okay, crazy, Okay, when you let it set you started
Speaker 4: up again?
Speaker 6: Today? No, at that time, I was able to restart
Speaker 6: it after about an hour, hour and a half.
Speaker 1: Now, one other thing, Kevin.
Speaker 4: She went to an autoparts store, and they pulled some
Speaker 4: codes P three hundred, P three hundred, P three two
Speaker 4: P three oh five.
Speaker 15: Yep, random and then multiple misfires.
Speaker 5: Yeah, okay, you know that by heart.
Speaker 15: Huh oh yeah, those are common codes.
Speaker 5: Tell me what does that sound like to you? If
Speaker 5: you had to guess.
Speaker 15: Oh, it could be a number of things. It could
Speaker 15: be a compression issue, it could be sparked few injectors,
Speaker 15: almost anything. So that's why the light.
Speaker 1: Could it be the entire engine?
Speaker 15: It absolutely could, sure, especially with noises, with everything else
Speaker 15: going on.
Speaker 4: Yeah, absolutely, Amy, You're in north Glen right, Yes? How
Speaker 4: far are you from full Facts in Wadsworth?
Speaker 6: Just in general, I'm not too far from there, probably
Speaker 6: like twenty minutes drive probably.
Speaker 1: Well, Kevin, Yeah, what happens now when you try to
Speaker 1: start it.
Speaker 6: Well, it doesn't start. I guess the battery is dead.
Speaker 6: But I can I can drive. But the last time
Speaker 6: I drove the vehicle it actually stalled on me two
Speaker 6: blocks after I started driving, So I probably would have
Speaker 6: to have the vehicle towed there. But I'm I can
Speaker 6: do that. I'm willing to do it.
Speaker 4: I mean, I well, yeah, we got to make sure
Speaker 4: Kevin can get it in now do you have in Kate?
Speaker 4: You know obviously we can't do a bunch of free repairs.
Speaker 4: He can do a free diagnostic for you. But Amy,
Speaker 4: do you have money to get it fixed?
Speaker 16: Well?
Speaker 6: I don't have a stockpile of cash, but I do work,
Speaker 6: and I live paycheck to paycheck.
Speaker 4: Well, here's the deal. Let's just get it there and
Speaker 4: get it checked. I mean, but I don't think you're
Speaker 4: going to have a recourse against the seller.
Speaker 1: I don't think so.
Speaker 6: I don't unless they didn't have the money to do
Speaker 6: a bencheck at the time. And I had already ran
Speaker 6: through my check with car with car backs because I
Speaker 6: had been looking for a vehicle. And I found out
Speaker 6: that my title was branded twice and it's branded as
Speaker 6: junk salvage. And I'm just like, how did that get
Speaker 6: back on the market.
Speaker 5: In the first Amy, Amy, they sold you a car
Speaker 5: that was salvaged and they washed the title.
Speaker 12: Twice?
Speaker 13: They did it?
Speaker 6: Yes, it was. It was two comes back with two
Speaker 6: branded titles as junk hyphen slash salvage.
Speaker 4: Hey wait a minute, that's and when you bought it,
Speaker 4: did it did they advise you of No? Okay, now
Speaker 4: we got a problem. Mm hmmm, Kevin, I think they
Speaker 4: have to disclose of it's salvage.
Speaker 15: Absolutely, especially if it's on the title. But if they
Speaker 15: washed the title, they may not be responsible. They may
Speaker 15: not have known either.
Speaker 1: Oh I bet you they knew. Yeah we Hey, deputy,
Speaker 1: dollars in a dollar? Are you in today?
Speaker 15: Yeah?
Speaker 10: I'm here, Tom.
Speaker 1: Why don't we call this dealer? I mean, let's find out.
Speaker 4: I don't know how she got a clean title if
Speaker 4: it was previously washed, I mean previously salvage Amy title.
Speaker 6: The way they they the way I signed the title
Speaker 6: was it was from a like a state farm. It
Speaker 6: was like it was so you.
Speaker 5: Knew it was so it was probably we we need
Speaker 5: to see the paperwork. I think they probably told you
Speaker 5: it was salvage and you just didn't know it.
Speaker 9: Yeah, thankang an idea in the paperwork, you know.
Speaker 6: Ially, the only thing that I said that was the
Speaker 6: mileage was not the actual mileage. That's the only thing.
Speaker 5: I Yeah, listen, I think Amy, I think you bought
Speaker 5: a hunk of junk.
Speaker 1: I hope to god it works.
Speaker 4: I mean I hope that Kevin can find something that
Speaker 4: can be repaired. Let's just leave it there. Okay, that's
Speaker 4: our next step. Bob has a question for Kevin while
Speaker 4: he's on the air. On the line here, Bob, what
Speaker 4: is your question for Kevin at Sheridan Auto tech dot com.
Speaker 11: Well, you know, we've got the import tariffs coming in.
Speaker 11: I got a friend who just bought a new car.
Speaker 11: I'm just like, I really like the car of God,
Speaker 11: and I'm just wondering, how long do I you know,
Speaker 11: how long do you really last if you take really
Speaker 11: good care of them?
Speaker 1: Well? What car do you have?
Speaker 15: Yeah, look at a car.
Speaker 11: I've got a twenty seventeen QX fifty. It's got the
Speaker 11: three point seven liters six in it.
Speaker 15: No, they're great cars. Yeah, you can. Most cars can
Speaker 15: go to one hundred fifty to two hundred with proper
Speaker 15: regular maintenance. It's it's not complicated. Yeah, don't skip out.
Speaker 11: I just you know, yeah, I've just got one hundred. Yeah,
Speaker 11: you know, I've probably got three years left.
Speaker 4: Yeah, well sure you do. Look, those are really good cars, Bob.
Speaker 4: Why were you wondering about the terraff.
Speaker 11: Oh no, I've got a buddy who just ran out
Speaker 11: and bought a new car because the terra for coming
Speaker 11: in all this and that and I just really liked
Speaker 11: this car, and I take good care of it.
Speaker 13: I'm just I normally.
Speaker 11: Trade them in about one hundred thousand miles, but I
Speaker 11: think I'm just going to keep this.
Speaker 15: Yep.
Speaker 4: More and more people well, and I don't think more
Speaker 4: and more people are and with the especially Japanese cars, Yep,
Speaker 4: you can get a lot of life out of them.
Speaker 15: I agree.
Speaker 4: I'm telling you, when it comes to auto builders, the
Speaker 4: Japanese standout, and that's just the way it is. Above
Speaker 4: German cars, above American cars. In fact, German cars have
Speaker 4: come down in the world in my opinion. Kevin, would
Speaker 4: you say quality over the.
Speaker 15: Years absolutely a great. Yeah, you got to own them
Speaker 15: new and bail at three years or you're gonna you're
Speaker 15: gonna have problems for last collar, you know. Yeah, you can't.
Speaker 1: Very experience like problems.
Speaker 15: Yep.
Speaker 4: Right, three oh three seven, one, three eight, two five five.
Speaker 4: Frank Durand the real estate man can give you a
Speaker 4: market valuation of your home. What is that, Well, let's
Speaker 4: say you're not sure you want to sell. He can
Speaker 4: do an analysis free of charge, complimentary and let you
Speaker 4: know what it will sell for and what you will
Speaker 4: net based on his vast thirty year experience. Get that
Speaker 4: free analysis. Frank Duran, The real Estate Man dot com
Speaker 4: three oh three nine to zero, sixteen twenty two.
Speaker 1: Knock knock, knock, knock, knock, knock, knock, knock.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot Com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one.
Speaker 1: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real Estate Man dot com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two. Hey Tom Martine here and speaking of.
Speaker 1: Fuller, John is with us. Hello, Hello John. Hey.
Speaker 4: Do you know I started the show saying that since
Speaker 4: I got into financial advisement industry, the business, I found
Speaker 4: something pretty shocking and I'm I mean this now, this
Speaker 4: is compiled from just this is not what do you
Speaker 4: call research when you go out to find just what
Speaker 4: you want right.
Speaker 1: I wasn't even looking for this.
Speaker 4: I wasn't even looking for it, but I noticed a trend.
Speaker 1: We have, of course at Waveight Wealth.
Speaker 4: Management, both male and female clientele, and then we have couples.
Speaker 4: Now here's something John, I found shocking. In an examination
Speaker 4: of portfolios men, unmarried men had really good portfolio returns. Now,
Speaker 4: I'm saying good so I can put it all in perspective.
Speaker 4: They weren't outstanding, but they were good. Married men had
Speaker 4: a bit better, and single females had the worst returns. Now,
Speaker 4: these people were not investing their own money. They had
Speaker 4: financial advisors.
Speaker 5: Now, John, I don't know how an audience, I don't
Speaker 5: know how how you go to a financial advisor as
Speaker 5: a woman, and you go as a man, and you
Speaker 5: go as a married couple.
Speaker 1: I can see where a married.
Speaker 4: Couple would have different risk tolerances and financial goals, like
Speaker 4: with kids and stuff, where that might be a more
Speaker 4: babysat portfolio. Although you know what I say, in their
Speaker 4: financial advisement, they don't babyshit crap.
Speaker 1: But but but a single woman.
Speaker 4: Why is it that a single woman versus a single
Speaker 4: man have vastly different returns on investments if you look
Speaker 4: at male portfolios.
Speaker 17: Go ahead, John, with completely passive investments. I mean, that's that's.
Speaker 5: This versus managed money, versus managed money.
Speaker 1: These are not day traders.
Speaker 10: That whole thing is.
Speaker 17: I mean, in theory, you should take the same risk
Speaker 17: tolerance profile of say investor A and investor BE, and
Speaker 17: if they came out with the same score on the
Speaker 17: risk tolerance, it should have almost identical portfolios.
Speaker 4: When you think, well, yeah, that's that's the and John
Speaker 4: is touching on the for the on the financial advisement industry. Now,
Speaker 4: we don't do it that way, but that's what most do.
Speaker 4: Most financial advisors shake hands and get to know people,
Speaker 4: go to their kitchen table or they meet at a restaurant,
Speaker 4: and then they talk about investments. They say, well, what
Speaker 4: are your goals and that's an appropriate question, and what
Speaker 4: what are you comfortable with as far as risk?
Speaker 1: And what did this happened or that happened?
Speaker 15: What?
Speaker 1: Okay?
Speaker 4: Then you're right, John. Then they send that up to
Speaker 4: line to a giant investor who then invests their funds.
Speaker 4: That's how the industry works. They don't know you. They
Speaker 4: just put you in a in a group. Now, sometimes
Speaker 4: that works very well, by the way, sometimes it does.
Speaker 4: Sometimes though they push funds that they work for.
Speaker 1: So you know that's one thing.
Speaker 4: Then you have number two, you have investment advisors who
Speaker 4: actually invest your money. They actually listen to you, and
Speaker 4: they tailor it to you.
Speaker 1: That's what we do.
Speaker 4: We are one of the probably two percent of all
Speaker 4: planners and all advisors because every single client is different,
Speaker 4: every single one has a portfolio chosen for them. Now,
Speaker 4: no matter how you look at it, what John said
Speaker 4: is true. If you go to a financial advisor, how
Speaker 4: is it that if they use the same questionnaires and
Speaker 4: the same procedure, how is it that I'm looking at
Speaker 4: stats that absolutely positively show that female investment for polios
Speaker 4: are routinely less than males. I don't understand it. And
Speaker 4: I brought this up not because I have any great answers.
Speaker 4: It's absolutely a fact. And then I went and further researched,
Speaker 4: and because we were finding this and Yahoo Finance actually
Speaker 4: went to the Census Bureau and published actual returns.
Speaker 5: The gap is astounding. It is absolutely astounding. If you
Speaker 5: look at this chart, you will see that male counterparts
Speaker 5: male just single males investing in the stock market and
Speaker 5: single females with advisors, men are almost double of what
Speaker 5: women get in returns?
Speaker 1: Now, why is that?
Speaker 4: I doubt And I'm not trying to you know, I'm
Speaker 4: not saying that. You know, the financial advisor is going
Speaker 4: to because many of them are female too. They're going
Speaker 4: to look at a woman and say, ah, we don't
Speaker 4: care that much about you, We're not going to babysat
Speaker 4: your portfolio that much.
Speaker 1: But even what but as John.
Speaker 4: Alluded to, they put you with a big broker somewhere,
Speaker 4: a big advisor, and that advisor doesn't know that account
Speaker 4: numbers a male or female. I mean, how the hell
Speaker 4: does it turn out that women are getting the short
Speaker 4: end of the stick through investing.
Speaker 5: I wish I knew. I have no idea. Could it
Speaker 5: be that single.
Speaker 4: Women fill out those questionnaires and really maybe take a
Speaker 4: big risk of maybe they're more risk adverse, you know,
Speaker 4: than the male counterparts, because remember most financial advisors do
Speaker 4: the questionnaires and all of that crap and then send
Speaker 4: it up the line and make a commission on you.
Speaker 4: So maybe the women answer, well, it has to be that.
Speaker 4: It can't be anything else because account numbers have no gender.
Speaker 4: I don't know who I'm investing for when I have
Speaker 4: an account number, you know, when I'm a giant firm,
Speaker 4: so they're not thinking, let's do less for women than men.
Speaker 4: I think it has to be in the questions. I
Speaker 4: think it has to be in the perception. When the
Speaker 4: females are asked questions about investing, they must come back
Speaker 4: maybe in a way that denotes they want less risk
Speaker 4: and maybe more principal protection than a male, and therefore
Speaker 4: the male over time has higher returns.
Speaker 17: Would you say that, said John Well, I mean that
Speaker 17: kind of defeats the whole premise of the questions being
Speaker 17: answered identically. But here's my theory, if you will. I mean,
Speaker 17: just in my own circumstance. My wife, I don't think,
Speaker 17: has ever once called our financial person to say, hey,
Speaker 17: what's going on with the account? You know, what do
Speaker 17: you think about this? And may never ever ever want
Speaker 17: she would have to go look up the log ins
Speaker 17: to actually go log into her account, and yet historically
Speaker 17: hers have done better than mine, and I, you know,
Speaker 17: I talked to mine somewhat regularly. I try not to
Speaker 17: interfere or inject any of my wisdom, which is the
Speaker 17: wrong thing to do.
Speaker 10: Yeah, I don't know.
Speaker 17: Maybe just maybe a completely passive investor that doesn't interfere
Speaker 17: and has the patience to just let the portfolios do
Speaker 17: what they're supposed to do. In the end, has a
Speaker 17: better outcome.
Speaker 1: Could be.
Speaker 4: Now, John, what you said about answering questions, I do
Speaker 4: ethnically on these surveys from from Yahoo Finance and the
Speaker 4: Census Bureau, the investors. These are raw returns and the investor.
Speaker 4: We don't know what the investors answered on questions.
Speaker 1: We have no idea. They didn't go that far.
Speaker 4: All they did were raw returns per gender, raw returns
Speaker 4: per gender.
Speaker 17: Yeah, so you can't really infuse my premise to analyze that.
Speaker 17: I mean, right right, I think you're probably right. I
Speaker 17: think most you know, female investors and particularly you know,
Speaker 17: single female investors are probably going to trend more conservative
Speaker 17: and and you know, long term capital growth and not,
Speaker 17: you know, not have as much of a risk tolerance
Speaker 17: as as maybe the you know, the male counterpart would be.
Speaker 17: I think that's pretty safe to say.
Speaker 1: Thank you, John. Well, we got to take a break.
Speaker 1: Coming back.
Speaker 4: Dmitri Christie's on the line for an update and we'll
Speaker 4: talk about that coming up. I'm Tom Martino three oh
Speaker 4: three seven one three eight two five five go with
Speaker 4: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 5: You don't pay a cent until you're content. Time for
Speaker 5: an insurance check up free, no obligation. In comparison, call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three all three seven seven
Speaker 5: to one.
Speaker 1: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 4: Hey Tom Martino here, what do you do when you
Speaker 4: go on door dash and give the wrong address? How
Speaker 4: do you change it? Come on, there's got to be
Speaker 4: a way to change it.
Speaker 1: Come on, man, how do.
Speaker 10: You do it?
Speaker 1: There's got to be a way to change your address?
Speaker 10: Can you contract?
Speaker 1: Okay, change your dress? I just found it.
Speaker 5: Oh thank god, I've just found it because it was
Speaker 5: going somewhere that I don't go right now today.
Speaker 4: Okay, I changed my address. This is a good app.
Speaker 4: I just changed my address. So there you go.
Speaker 1: I think it's gonna be good anyway.
Speaker 4: Three oh three seven to one three talk three oh
Speaker 4: three seven one three eight two five five I digress.
Speaker 4: I'm doing a radio show, right, I guess I got
Speaker 4: to get out of a door dash here. Okay, so
Speaker 4: let's talk about uh this follow up with Dimitri. I'm
Speaker 4: gonna put you on the camera here, Dimitri with us.
Speaker 4: So what's going on with Christy? Let's recap the problem.
Speaker 18: For you know, Christy called us a couple of weeks
Speaker 18: ago because she just bought a new Honda Hybrid and
Speaker 18: her complaint was that it's making two noises. One is
Speaker 18: kind of a tick tick tick tick tick sound which
Speaker 18: comes and goes, and the other one is this very
Speaker 18: high pitched wit fas circumstances all right, and and you know,
Speaker 18: it seems like most people thought she was kind of
Speaker 18: crazy really, but well, it's a it's a sound that
Speaker 18: she said only she can hear and not everybody else
Speaker 18: can hear it. There it is, That's exactly what I heard.
Speaker 1: So but you actually heard it?
Speaker 18: Yeah, Kevin from Shardon Autotech and I went for a
Speaker 18: ride with Christy, and Kevin only heard the sound once,
Speaker 18: but I heard it probably a dozen times, and it
Speaker 18: was very clear to me that the sound it's just
Speaker 18: a camp sportage. No, no, it's a Honda. I can't
Speaker 18: remember what Honda, but it's brand new, that's it. It's
Speaker 18: a really nice looking car of beautiful blue paint.
Speaker 1: By the way, for some reason, I can't find her
Speaker 1: original call. It's okay, she's here in my you're spelling
Speaker 1: it right? How am I spelling it?
Speaker 10: And I.
Speaker 4: R?
Speaker 1: Okay? Got it? Okay, go ahead.
Speaker 19: We went on a trip with my sisters last week
Speaker 19: and one sister could hear it and one sister could not,
Speaker 19: So it is selective who.
Speaker 7: Gets to hear it.
Speaker 10: Yeah, I'm not surprised, Tom.
Speaker 18: If you can imagine a high pitched sound that borders
Speaker 18: an ultrasonic and if you see it, now, have you
Speaker 18: ever been to the to a dentist that.
Speaker 10: Uses one of those ultrasonic crew?
Speaker 1: So some people hear it and some people don't. Yeah, no,
Speaker 1: I've heard that. Listen. That's not uncommon.
Speaker 4: There are frequencies some people can't stand and they can
Speaker 4: hear and other people can't.
Speaker 18: And I think you're one of those because I think
Speaker 18: you used to hear the high pitch sound from old TVs, right,
Speaker 18: the ones with the old CRT screw.
Speaker 5: That's exactly I heard it too. Now, Oh wait, what
Speaker 5: are we going to do about it, though, can we
Speaker 5: We'll talk about that coming back. I'm Tom Martine. Stick
Speaker 5: around Christy and then Ray needs investment advice.
Speaker 1: We'll talk to him.
Speaker 4: Coming up on The Troubleshooter Show three oh three seven
Speaker 4: one three Talk seven one three eight.
Speaker 1: Two five five or three oh three Martino.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 1: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation comparison
Speaker 5: call Compass Insurance. Pay too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 2: Ripped.
Speaker 1: You need that so you don't have to run ins
Speaker 1: as we can show.
Speaker 10: Shooter's gonna help.
Speaker 7: Come man.
Speaker 3: Is the Troubleshooter Show, No Tom Martine.
Speaker 1: Hello, I'm Tom Artine.
Speaker 10: Welcome to the show.
Speaker 5: Three oh three seven on three Talk seven one three
Speaker 5: eight two five five.
Speaker 1: What we do is solve problems. Answer questions, take complaints.
Speaker 4: We're covering millions of dollars for cash, merchandise, exchanges, refunds,
Speaker 4: and services.
Speaker 1: I got John Fuller with me and Fuller Law. John
Speaker 1: Fuller is.
Speaker 4: A personal injury attorney, but he's also our go to
Speaker 4: expert for other legal stuff and we use him as
Speaker 4: a co host, which he's doing today. So chime in
Speaker 4: John whenever you can. But I don't take breath, so
Speaker 4: it's gonna be hard. Christy, Uh, she had this car
Speaker 4: that's making a noise. I often wonder though, if you're
Speaker 4: susceptible or sensitive to a noise and no one else
Speaker 4: hears it, what does the manufacturer have to do?
Speaker 1: Well? Dmitri went and heard the noise.
Speaker 4: Christy says, sometimes people hear it, sometimes people don't. Would
Speaker 4: you say, Christy or Dimitri, the majority of people hear
Speaker 4: the noise or do not hear the noise?
Speaker 18: Now, based on my personal experience with hearing other high
Speaker 18: pitched sounds, I would say almost nobody can hear this sound.
Speaker 4: Well, what does what is a manufacturer to do or
Speaker 4: a dealer? When someone says, I don't like that high
Speaker 4: pitch squeal. It's a hybrid car, right.
Speaker 18: Yeah, it's a hybrid car, and in my view, the
Speaker 18: high pitch sound is associated with the recharging system.
Speaker 1: I heard why only when you let off on the game,
Speaker 1: you let off.
Speaker 18: The gas, it becomes apparent and then intensifies when you
Speaker 18: step on the brakes, which kind.
Speaker 10: Of makes sense because that's.
Speaker 1: When the recharging system works at all speeds.
Speaker 19: I hear it at all speeds. But you're right, it
Speaker 19: is louder when you're coasting, and it louder yet when
Speaker 19: you're breaking.
Speaker 7: But did you get a.
Speaker 19: Chance to call on on the service to see if
Speaker 19: they've heard this from others?
Speaker 10: Yeah, you know, I contacted two hundreds.
Speaker 1: This is what he wants to do.
Speaker 18: Listen, this is our this is our next step, and
Speaker 18: it's still on my front burner. So I'm going to
Speaker 18: follow up as soon as this phone calls concluded. But
Speaker 18: last week I left very detailed voice messages for two
Speaker 18: Honda dealers, Planet Honda and I forgot the other one.
Speaker 18: And what I asked for was for them to kind
Speaker 18: of make a joint appointment for you and me to
Speaker 18: come in with that car and discuss the sounds. See
Speaker 18: if they can hear it, see if they've heard this
Speaker 18: complaint before, and if they have, what has the manufacturer.
Speaker 10: Done about it?
Speaker 18: My question really is not it's not my intent to
Speaker 18: point the finger at Honda for making a defective ve.
Speaker 1: And what kind is it? A CRV?
Speaker 10: It's a CERV let's see hybrid. Yeah, hybrid, Yes, CERV
Speaker 10: sport hybrid.
Speaker 18: So it could be that this sound christy is within
Speaker 18: the design parameters of the vehicle, in which case our options, well,
Speaker 18: we won't have any options to fix it. But if
Speaker 18: they say, hey, look sometimes we can swap out this
Speaker 18: diode or resistor or something like that.
Speaker 1: Look what I found on Reddit?
Speaker 10: Uh huh.
Speaker 4: I bought a twenty twenty four CRV hybrid and earlier
Speaker 4: today and for the next time as I hear a
Speaker 4: high pitched whistle, Yeah, did you read this under Reddit?
Speaker 10: Nos?
Speaker 4: All kinds of people who are experienced this on Reddit
Speaker 4: once said same thing here. I have a twenty three hybrid.
Speaker 19: We did drive another carbon copy. My daughter and I
Speaker 19: drove that other vehicle just exactly like.
Speaker 7: Mine, and it did not make the noise.
Speaker 9: So even though I.
Speaker 19: Wouldn't say it's a bad design or whatever term you
Speaker 19: use malfunctioning, I don't think it's a parent or or there,
Speaker 19: and it doesn't manifest in every version.
Speaker 10: Of the car.
Speaker 1: Listen, that's what they're saying. On Reddit.
Speaker 4: They're saying select models because they've gone back and done
Speaker 4: the same thing you did and took test drives in
Speaker 4: other cars that don't have the noise.
Speaker 19: The same model, people, same year, same model, same trim.
Speaker 10: Christy Tom. Do any of those posts on Reddit suggest
Speaker 10: a fix.
Speaker 4: Here's what they're saying. Here's what they're saying. One had
Speaker 4: a Honda Engineering look into it. Information is not yet available,
Speaker 4: but Honda's internal engineering troubleshooting for they're talking about it,
Speaker 4: and I've had it back three months. The whining has
Speaker 4: been completely gone since I got it back. They didn't
Speaker 4: say what happened though. I know this is an old post,
Speaker 4: but I want to respond. I had the same noise.
Speaker 4: It's in my twenty twenty five. Can you send me
Speaker 4: the dealership that actually fixed it. Apparently Corporate Honda hasn't
Speaker 4: issued any kind of a service bulletin. However, the dealership
Speaker 4: test did confirm that there's a noise coming from it.
Speaker 1: This is weird, This is truly weird.
Speaker 19: Told me the service I went to told me they
Speaker 19: couldn't hear it, and then I had other people drive it,
Speaker 19: and then they said, oh, they can hear it, but
Speaker 19: as normal operations.
Speaker 15: Yeah.
Speaker 10: I mean that, so, Christy. So here's my next step.
Speaker 18: I'm gonna I think we have three or four more
Speaker 18: hundred dealers here that I haven't called yet. I started
Speaker 18: with the ones that are closest to you because you
Speaker 18: were in the springs. So let me call the other
Speaker 18: ones and let me see if I can get one
Speaker 18: of them. I'm going to call them right now, and
Speaker 18: I'm gonna see if one of them would be willing
Speaker 18: to make an appointment for both of us to come
Speaker 18: in and discuss this. Yeah, let's do that accusatory way,
Speaker 18: but in what you just did. Hey, have you heard
Speaker 18: this before? And if so, have ever been able to
Speaker 18: fix it? So I'll be in touch as soon as
Speaker 18: I make that appointment.
Speaker 4: All right, Christy, thank you for calling. We'll be in
Speaker 4: touch with you. Three oh three seven one three eight
Speaker 4: two five five? Ray, what's going on with you?
Speaker 8: Ray?
Speaker 1: Welcome? Hey?
Speaker 20: Hey, Tom, thank you very much.
Speaker 21: A first one to thank you and your team for
Speaker 21: providing the knowledge, means, and connections for those that are
Speaker 21: less informed.
Speaker 1: You do great brother, Thank you, thank you.
Speaker 21: Closed on a house yesterday, which will net me after taxes,
Speaker 21: the expenses, et cetera, about one point eight.
Speaker 20: I was curious to ask too, Well, that must have been.
Speaker 5: One hell of a house. Wait a minute, you just
Speaker 5: closed on it and you're gonna net one point eight.
Speaker 21: Yes, after tax liability.
Speaker 5: Yeah everything, Yeah, even after your gain, you're gonna get
Speaker 5: one point eight clean.
Speaker 12: After my capital gains pay?
Speaker 21: Am I two twenty five two fifty and going to
Speaker 21: capitol games tax on a net about one point eight.
Speaker 8: I got a check.
Speaker 21: I got it basically a wire yesterday for two point
Speaker 21: one five and out of that I'll have at least
Speaker 21: one point eight and it's probably actually closed for one
Speaker 21: point nine something like that.
Speaker 10: Yes, okay, so uh.
Speaker 21: I was wondering if you might have any suggestions as
Speaker 21: to a certain sector in the market stock market to follow,
Speaker 21: or if.
Speaker 1: It might be best just to follow the s and
Speaker 1: p uh.
Speaker 21: Since I'm hitting the market at a very nice time,
Speaker 21: being down, if I could kind of get between now
Speaker 21: and the end of the year return of ten percent,
Speaker 21: I will have hit a home run. But it is
Speaker 21: being very aggressive, okay, given the current economic condition.
Speaker 4: No, I get you ray first and foremost, I want
Speaker 4: to ask some very stupid questions that you probably are well,
Speaker 4: but I just need to ask them. Do you have,
Speaker 4: first of all your cash emergency fund?
Speaker 1: Yes?
Speaker 21: Besides this whatever you want to call this to one
Speaker 21: point eight to two point one five? I have an
Speaker 21: additional I don't know one point eight in the market
Speaker 21: right now?
Speaker 4: Okay, okay, yeah, so but do you do have an
Speaker 4: emergency and you don't have high interest at right?
Speaker 15: I have no doubt.
Speaker 21: I have three points I've in real estate totally free.
Speaker 4: Including do you do your own ray? Do you when
Speaker 4: it when you said in the market? Do you do
Speaker 4: your own investing.
Speaker 21: Partially? Approximately of one twenty eight maybe one third? Yes?
Speaker 21: The rest is handled over to an advisor?
Speaker 1: And is it again I hate to harp on this.
Speaker 4: Is it an advisor that truly works with your portfolio?
Speaker 4: Or is it an advisor who's a middleman for a
Speaker 4: big advisor.
Speaker 21: No, he's a top not tiye and producere good advisor.
Speaker 21: I'm good with for about ten ten years now with
Speaker 21: this Genelman.
Speaker 1: Excellent.
Speaker 15: So he.
Speaker 1: Works with you directly, correct, that's excellent.
Speaker 21: He answers all the questions and contacts me about you
Speaker 21: know it's necessary, but once every six weeks definitely.
Speaker 4: Well, Ray, that's what you want, That's exactly what you want.
Speaker 4: So why don't you ask him? Because I don't believe Okay,
Speaker 4: I do believe in indexed funds SMP because over the
Speaker 4: long run SMP has come through every time.
Speaker 1: It's never ended a long period.
Speaker 4: I mean, it ends negative here and there, but it's
Speaker 4: the long trend is positive. But if you already this
Speaker 4: is my question, if you already have an advisor, why
Speaker 4: would you be asking about that? What would he tell
Speaker 4: you or she tell you.
Speaker 21: I'm about ready to get into that about the next day. However,
Speaker 21: I totally respect your opinion, Tom, and be listening to you.
Speaker 1: Okay, here on, here's what I would like.
Speaker 4: Okay, what I think is Okay, First of all, we
Speaker 4: are what we would do with you, and I'm not
Speaker 4: trying to you know, you already have a great advisor.
Speaker 4: I'm not trying to weasele it on it. But at
Speaker 4: least some of your money. What we would do is
Speaker 4: probably a hedge fund, and that's the and you want
Speaker 4: a hedge fund that's that thrives in volatile markets because
Speaker 4: it's going to be volatile, but you also want one
Speaker 4: that doesn't lose in a steady market. Now, most hedge
Speaker 4: funds are called hedge funds because they.
Speaker 1: Our best when the market is volatile or down.
Speaker 5: When the market does really good, hedge funds can do well,
Speaker 5: but they don't.
Speaker 4: Necessarily outpace the market. However, in my humble opinion, over
Speaker 4: the next several months, we're going to have some volatile
Speaker 4: stock markets and it would be a great time for
Speaker 4: a well placed hedge fund. And again I'm not allowed
Speaker 4: to advertise hedge funds, but they are available private hedge funds.
Speaker 4: They're called rag D funds. Ask your advisor about it.
Speaker 4: If you'd like to know about one I'm familiar with.
Speaker 1: Hint, hint, you can.
Speaker 4: But seriously, I would, but I wouldn't do a I
Speaker 4: wouldn't do the whole thing with it, but I would
Speaker 4: do a good part with that.
Speaker 1: And then there is always and ray.
Speaker 4: I talk against, not against, but I talk for and
Speaker 4: against fixed indextinuities. Depending on who you are and what
Speaker 4: you have, you sound like you have enough and you're
Speaker 4: smart enough that you're going to have some good income.
Speaker 4: But there's never ever anything wrong with putting a portion
Speaker 4: of a portfolio into a fixed indextinuity.
Speaker 1: I did that with mine. I put a certain percentage
Speaker 1: into a fixed.
Speaker 4: Indextinuity that will give me a whole crapload of money
Speaker 4: every month when I want to. And I think I
Speaker 4: said it as seventy five, I'm seventy one right now.
Speaker 4: Another thing is, like I said, the hedge fund and
Speaker 4: then the S and P five hundred. If you actually
Speaker 4: do an index fund, there's nothing wrong with it.
Speaker 1: Now. If you're going to do it yourself, that's fine.
Speaker 4: Just just be really careful and then you might want
Speaker 4: to ask your financial advisor about hedge funds. There are
Speaker 4: some really good ones out there. There's some really bad
Speaker 4: ones out there. Three oh three seven to one three
Speaker 4: talks seven one three eight two five five.
Speaker 5: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 5: dot Com a cent until you're content. Time for an
Speaker 5: insurance checkup free, no obligation. In comparison, call compass insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three all three seven to seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank durand the real estate man dot com to
Speaker 5: list your home with Remax Alliance three all three nine
Speaker 5: two zero sixteen twenty two.
Speaker 4: You know, I'm just fascinated watching my door dash driver
Speaker 4: drive all over the place. And what was really weird
Speaker 4: is he went through the roundabout six times.
Speaker 1: Oh my gosh, and your neighbor want there he's he
Speaker 1: came in.
Speaker 4: No, it's not, it's it's before you get there's a
Speaker 4: there's a roundabout up around the not far from here,
Speaker 4: and it looked like he went around it, went around
Speaker 4: it again, went around it again, and I think I
Speaker 4: counted six times.
Speaker 1: Now, joy right. We earlier in earlier the show.
Speaker 4: We talked about cars and the woman had a problem
Speaker 4: at one hundred and fourteen thousand or one hundred and
Speaker 4: forty whatever, and Kevin was saying, look, cars, if you
Speaker 4: want them to last a long time, Japanese lasts a
Speaker 4: long time. German cars right now, you get them new,
Speaker 4: you get rid of them after three years because they
Speaker 4: have expensive breakdowns and expensive maintenance and they leak oil.
Speaker 4: So I was wondering if there was a such thing
Speaker 4: as a record holder for miles.
Speaker 1: So this is a documented case of irving Gordon.
Speaker 4: Now, Irving Gordon has a nineteen sixty six Volvo P
Speaker 4: eighteen hundred s.
Speaker 1: Which has accumulated dunt.
Speaker 4: I'm going to ask John Fuller to take a guess
Speaker 4: what it has accumulated since nineteen sixty six and mileage,
Speaker 4: and it's verified by car and driver and all those
Speaker 4: two point four million miles.
Speaker 1: You know what you're not.
Speaker 4: I'm surprised that you would say into the millions. Why
Speaker 4: did you say that?
Speaker 10: It just seems about right. You got fifty years of driving.
Speaker 4: Sixty six is fifty years. You're right, that's where knows Now?
Speaker 4: Now close to here it is, Irving Ordon. Nineteen sixty
Speaker 4: six Volvo accumulated more than three point two million miles.
Speaker 10: I was only off back.
Speaker 1: Now here's some runner here's some runners up.
Speaker 4: A nineteen ninety one Chevy Silverado one million miles, A
Speaker 4: nineteen ninety seven ford E two fifty cargo van one
Speaker 4: point three million miles, A nineteen ninety one again Chevy
Speaker 4: Silverado one point two million miles.
Speaker 1: How is that? Would you like to be part of that? Now?
Speaker 4: What's the highest miles accumulated on a motorcycle? It was
Speaker 4: a nineteen ninety one Harley Davidson.
Speaker 1: How many miles do you think, John.
Speaker 10: On a Harley, Oh, I don't know. Seven hundred thousands.
Speaker 1: To ninety one. Well it's one million, one million, So.
Speaker 4: That's pretty incredible that those are actual mileages. So getting
Speaker 4: back to investing, I'm getting some texts and people are saying, well,
Speaker 4: first of all, let me tell you what I found,
Speaker 4: and then I verified it with my financial advisement company.
Speaker 4: We found this to be so, and so I looked
Speaker 4: into it and I actually found a study that backed
Speaker 4: it up by Yahoo Finance.
Speaker 1: And the Census Bureau.
Speaker 4: Female portfolios investment portfolios routinely return less than male investment portfolios.
Speaker 1: The question is why.
Speaker 5: I mean, once they sign on with most investment advisors,
Speaker 5: most investment advisors don't do.
Speaker 4: They just pass your portfolio onto a big advisor. And again,
Speaker 4: you're an account number, so it can't be that they
Speaker 4: know your female and purposely.
Speaker 5: Invest in different things. But no matter what, it absolutely
Speaker 5: positively is a known fact that women tend to get
Speaker 5: less in investing than men. Now Here have been some
Speaker 5: explanations like texted to me, can text me by the
Speaker 5: way seven four seven fifty two eighty that comes directly
Speaker 5: to me. Now you can go through the iHeart one too.
Speaker 4: The short coat is five seven seven thirty nine, but
Speaker 4: most of my texts come through seven four seven nine
Speaker 4: fifty two eighty. Somebody said, Tom, I think you're right.
Speaker 4: It's the way they're answering questionnaires or doing preliminary interviews.
Speaker 4: Women tend to give off the vibe that they're conservative
Speaker 4: when it comes to investing, or don't want to take
Speaker 4: a lot of risk and are very very principle oriented.
Speaker 4: Perhaps that's why their portfolios end up making less money.
Speaker 4: Somebody else said, just the opposite of that, meaning it
Speaker 4: agrees with it, but it's the opposite end. It says
Speaker 4: mails are more aggressive, willing to take more risk. It
Speaker 4: comes through in their interviews with financial advisors, who then
Speaker 4: invest accordingly.
Speaker 1: That's what it's got to be. I doubt, as I said,
Speaker 1: anyone says, hey, this is a woman, let's make her
Speaker 1: less money. It just doesn't happen that way.
Speaker 4: Three three seven one three eight two five five One
Speaker 4: Clear choice garage doors.
Speaker 1: If you have a garage door, you want to know one.
Speaker 4: Clear choice doores because they have twenty four to seven service,
Speaker 4: broken springs, problems, uh anything, to do with your door.
Speaker 4: They can fix anything, the door or the opener. Here's
Speaker 4: their phone number seven to zero three seven zero thirty
Speaker 4: nine eighty seven. They're simply the best one Clear Choice
Speaker 4: Doors dot com.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seve
Speaker 5: and seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martinez here three oh three seven one three
Speaker 4: talks seven one three A two five five John. I
Speaker 4: have a text here that says that they feel like
Speaker 4: they're being screwed around. They got into an accident, it
Speaker 4: was clearly the other guy's fault, but they're both insured
Speaker 4: by the same company.
Speaker 1: He doesn't know where to turn.
Speaker 4: So if they both have the same insurance carrier, what
Speaker 4: usually what finagling usually goes on, Is there any kind of.
Speaker 1: Things to watch out for with that? John Fuller Personal Injuries.
Speaker 17: Well, I mean, you know, the insurance company owes a
Speaker 17: fiduciary duty to both parties, and so technically they should,
Speaker 17: you know, build a Chinese wall or whatever you would
Speaker 17: call it between the two and they should handle it
Speaker 17: just like they would any other two accidents where they
Speaker 17: have one client that got in an accident and the
Speaker 17: other client that cost it. Now, the reality is that's
Speaker 17: not always the easiest to pull off. I mean, we've
Speaker 17: handled many many cases over the years. There are some
Speaker 17: carriers that just abuse the heck out of that, and
Speaker 17: they lie to their insurance about things like medpay and stuff.
Speaker 17: And I've caught one in particular that runs with Progressive
Speaker 17: and you know, just flat lying to their insurance a
Speaker 17: number of times about the proper way to handle things
Speaker 17: like medpay and stuff like that.
Speaker 10: So you do have to be wary.
Speaker 17: You're better off always to have somebody on your side
Speaker 17: that's been down this road many times, and we certainly have.
Speaker 4: Okay, So I always thought if they were both insured,
Speaker 4: maybe I'm thinking that that's too petty. Maybe I was
Speaker 4: thinking they're both ensured, they'll go to the one that
Speaker 4: has a deductible.
Speaker 1: I don't know, I don't know, but you know.
Speaker 17: Meaning you're only talking about property damage when you when
Speaker 17: you think about a deductive and stuff, because they just
Speaker 17: don't come into play for the other side as.
Speaker 1: Far as personal injury goes.
Speaker 4: As far as personal injury goes, you would never use
Speaker 4: your under insured uninsured because the other party is your party.
Speaker 17: Well, you might use your uninsured if it stacks on
Speaker 17: top and your damages are greater than what the other guy.
Speaker 1: Had, So you actually treat it like any other claim.
Speaker 10: Yeah, you do.
Speaker 17: You know, with the asterisk, you're going to keep an
Speaker 17: eye on them and make sure they're doing things right
Speaker 17: and they're not trying to cheat their own right.
Speaker 7: Sure.
Speaker 10: Yeah.
Speaker 4: Somebody said, also, this is another text speaking of medpay.
Speaker 4: They said they have Fred Loyer and they noticed they
Speaker 4: did not have medpay. I was gonna say they called
Speaker 4: the agent. When they called the agent, the agent told
Speaker 4: him it was unavailable to them.
Speaker 17: Well that's really that's sad because the state of Colorado
Speaker 17: mandates that medpay is available.
Speaker 10: It's it's a required coverage.
Speaker 17: And yet I've never seen a Fred lawyer policy where
Speaker 17: the contracts are not printed out with the medpay waived.
Speaker 17: I've never seen a Fred Lawyer contract that has medpay,
Speaker 17: So how can that be?
Speaker 10: I think there's a great question to take.
Speaker 5: Well, they what they do is they get him to
Speaker 5: sign it, and turn they get him to wave it.
Speaker 10: That's right.
Speaker 17: They print the contract out already waved and have them
Speaker 17: sign the contract.
Speaker 10: But it's a found why company, But well they hate it?
Speaker 4: Tell me why a company, John, Tell me why a
Speaker 4: company like Fred Lawyer would have a vested interest in
Speaker 4: not writing medpay?
Speaker 1: Why?
Speaker 10: Okay?
Speaker 17: In a traditional concept or in a traditional context, when
Speaker 17: an insurance company pays for medical bills for for injury
Speaker 17: related treatment, they typically have a right of subrogation, which
Speaker 17: means they had a right to get paid back at
Speaker 17: the conclusion of the case. Medpay is non separgable, which
Speaker 17: is a fancy way of saying they don't ever get
Speaker 17: paid back. So if they're insured is at fault or
Speaker 17: they're insured is not at fault, they're still going to
Speaker 17: have to pay out the amount of the coverage and
Speaker 17: they never get paid back. And that's why the insurance
Speaker 17: companies hate medpay.
Speaker 1: Why do they even have it as a product if
Speaker 1: they hate it.
Speaker 17: Because the state of Colorado said you have to have it.
Speaker 17: It's a required mandatory coverage. It all stems.
Speaker 1: So you're telling me.
Speaker 5: You've never seen a fred loyal policy where people had medpay,
Speaker 5: not one time.
Speaker 1: That's astounding. John means that they are.
Speaker 10: They are.
Speaker 4: They're talking they're insured into not taking it, but they're
Speaker 4: probably saying it like this. Listen, you can save some
Speaker 4: money if you'd knock off medpay.
Speaker 1: You really don't need it. If somebody's at fault, they they.
Speaker 10: Just pay for it.
Speaker 17: That's exactly where so I mean in the state of Colorado,
Speaker 17: the apopol party is always responsible for your medical bills,
Speaker 17: and so we don't need this coverage here.
Speaker 10: It's kind of redundant. And you know you wouldn't want to.
Speaker 17: Pay for coverage that the other guys responsible for, So
Speaker 17: just sign here and we'll take.
Speaker 10: Care of that.
Speaker 5: It's ridiculous. Okay, So that's ridiculous. But how much does
Speaker 5: medpay costs?
Speaker 1: Usually?
Speaker 4: Why don't they just charge more for it if they
Speaker 4: want to medi pay coss, I don't think charge more.
Speaker 4: They want to discourage it.
Speaker 17: Yeah, Medpay costs less than a trip through McDonald's drive
Speaker 17: through for lunch.
Speaker 5: But here's what I'm asking though, If they don't like
Speaker 5: the coverage, couldn't an insurance company make it cost prohibitive.
Speaker 17: Yeah, I guess, I guess, But then they'd only do
Speaker 17: so at the risk of losing all the rest of
Speaker 17: that client's business. And I mean, everything has to be
Speaker 17: priced based on risk and the actuarial tables and stuff.
Speaker 10: But I'm just.
Speaker 17: Saying that conceptually. When when the state of Colorado put
Speaker 17: the you know, the insurance question on the ballot, and
Speaker 17: when they decided to get rid of the no fault
Speaker 17: coverage that we had almost twenty years ago, now you
Speaker 17: know what happened was the hospitals found themselves having to
Speaker 17: treat people, which the federal laws require them to do,
Speaker 17: but they never got paid because, you know, a car
Speaker 17: accident case can take one to three years to get resolved,
Speaker 17: and if the at fault party is technically responsible for
Speaker 17: those bills, the hospitals and the ers were not getting
Speaker 17: paid for one to three years down the road.
Speaker 10: And so these.
Speaker 17: Hospitals started going, especially the municipally owned hospitals, started going
Speaker 17: to their you know, their cities and saying, guys, we're
Speaker 17: going under.
Speaker 10: We can't keep doing this. We're not a charitable organization.
Speaker 10: We can't treat people day in and day out for nothing.
Speaker 10: We have to get paid.
Speaker 17: And the legislature finally said, Okay, here's the solution. We're
Speaker 17: going to reinstate a level of mandatory coverage on the
Speaker 17: auto policies that are that are issued in this state.
Speaker 17: We're going to require this coverage. Okay, it's primarily for
Speaker 17: emergency and ambulance coverage. If you don't use it for that,
Speaker 17: you can use it for anything else. But it was
Speaker 17: a holy self serving, you know law that they put
Speaker 17: in effect.
Speaker 1: Gotcha, gotcha?
Speaker 4: Three h three seven one three talk seven one three
Speaker 4: eight two five five is to meet your on the
Speaker 4: phone with this update.
Speaker 1: Or is he going to be here? So I want
Speaker 1: to be sure you saw it.
Speaker 4: Okay, we'll do that right after this. I just want
Speaker 4: to have them come on and give this update, and
Speaker 4: we have more coming up right after this. I want
Speaker 4: to tell you first about renew Home innovations and the
Speaker 4: most beautiful, beautiful bathrooms. They do shower conversions with pure
Speaker 4: porcelain sheets. They can do the walls, backsplashes, they can
Speaker 4: do countertops, you need to check them out. They do
Speaker 4: these beautiful showers with no maintenance and absolute awe inspiring.
Speaker 4: They do them in two or three days, with several
Speaker 4: different ways to finance and to pay. Renew Home Innovations
Speaker 4: dot Com three oh three nine zero four two thousand.
Speaker 4: It only takes three or four, two or three days
Speaker 4: to do this. Renew home Innovations dot com.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martinez, your troubleshooter three oh three seven one
Speaker 4: three talks seven one three two five five, So we
Speaker 4: have an update on a.
Speaker 1: Problem with Wade. Wade called in in March, and he.
Speaker 5: Said in January twenty twenty one, he bought four new
Speaker 5: Bridgestone run flat tires at Walmart.
Speaker 1: That was the one over at four point forty Wadsworth.
Speaker 4: He said he got a flat in one and because
Speaker 4: it can't be repaired, he needed to buy four new tires.
Speaker 4: They told him they would pay for them, but renegged
Speaker 4: on it. Now, first of all, with run flats, it
Speaker 4: is true if you get a flat in the side
Speaker 4: in certain areas, you can't repair them.
Speaker 1: Most of the time, and if you have to replace it.
Speaker 4: In some of these cars, you have to replace all
Speaker 4: four if the mileage differential is too much and the
Speaker 4: tread wears too much. What happened in this case, Didemitri
Speaker 4: They said they would buy him tires.
Speaker 1: I doubt that.
Speaker 18: Yeah, you're pretty close, Tom. So Unfortunately, the tires that
Speaker 18: he had were discontinued, so Walmart couldn't buy another one
Speaker 18: under the warranty that he had. So the proposal they
Speaker 18: made to him and he ultimately accepted, is he buys
Speaker 18: a new set of tires and then after the tires
Speaker 18: come in and get installed on his car, Walmart will
Speaker 18: credit his credit card for the amount of the purchase.
Speaker 8: Wow.
Speaker 18: Yeah, it was a really nice offer. It's kind of
Speaker 18: you know, a little clumsy or cumbersome, I should say,
Speaker 18: but I guess, you know, that's probably how their computer works.
Speaker 18: Somebody had to pay for the tires in order for
Speaker 18: them to special order the tires.
Speaker 10: So Wade did that.
Speaker 18: They installed the tires, and while he was there, the
Speaker 18: lady who's helping him actually process the refund. So and
Speaker 18: he's got a screenshot or something like that, and everything
Speaker 18: was fine for a few days, but then suddenly the
Speaker 18: charge appeared back on Wade's credit card, and to his
Speaker 18: credit he keeps daily track of his credit card account
Speaker 18: for you know, obviously for things like this. So then
Speaker 18: he called Walmart. They said, we'll process the refund again.
Speaker 10: They never did, so where well, Wade made.
Speaker 18: A claim, made a dispute on his credit card, and
Speaker 18: he got a provisional credit and a letter from there.
Speaker 18: I just got off the phone with Wade, so he's
Speaker 18: on right now with us. He'll call us again on
Speaker 18: the sixth and so he got a letter from the
Speaker 18: credit card company saying that the provisional credit will become
Speaker 18: a permanent credit once Walmart's thirty day window opportunity to
Speaker 18: respond to this dispute passes.
Speaker 1: But what if they do respond and say he owes
Speaker 1: the money.
Speaker 18: Well, it's unlikely they will, Tom, because the letter is
Speaker 18: dated the sixth, so April six is going to be Sunday,
Speaker 18: so they really have just three more days. And Wade
Speaker 18: checked his credit card a couple of minutes before I
Speaker 18: called him this morning, and he said the charge still
Speaker 18: hasn't reappeared. So we're both very hopeful that Walmart will
Speaker 18: just allow this deadline to pass.
Speaker 10: But he'll give us a call after the sixth.
Speaker 5: Sure it was zero, Okay, cool, thank you. Now let's
Speaker 5: talk to Steve. Steve, what's going on with you?
Speaker 1: Steve? Welcome, Well, Tom.
Speaker 16: I just had I wanted to get your opinion.
Speaker 1: Last year on.
Speaker 16: A recommendation, I called Matt some paragon that's I was, Yes,
Speaker 16: problems getting stake, parm excuse me to pay a claim
Speaker 16: and okay, okay Pat. Matt came out and we signed
Speaker 16: the agreement and all that. He said, well, if I
Speaker 16: can't do anything for you, it won't cost you. And
Speaker 16: I said okay, and went through State Farm and they
Speaker 16: came back again and said no, we're not going to
Speaker 16: pay for it. So he recommended that I call in
Speaker 16: contact this attorney which happens to be in Texas, but
Speaker 16: they are licensed here in Colorado.
Speaker 1: Is that Daily Black? Is that Daily Black?
Speaker 5: No, it was.
Speaker 16: I've forgotten the name of it right now.
Speaker 22: I didn't bring the paper.
Speaker 1: Okay, what happened then? What happened now?
Speaker 16: It took almost a year, and then about well three
Speaker 16: four weeks ago, we finally get a resolution. They mediated
Speaker 16: a resolution and it came out to be the same
Speaker 16: price as the original estimate, which was fine. Then I
Speaker 16: get a stat But.
Speaker 4: Wait a minute, Steve, wait, but you turned you turned
Speaker 4: down the original estimate, and you went all through this
Speaker 4: trouble to end up with the original estimate.
Speaker 16: Oh no, no, no, I didn't turn it down. State
Speaker 16: Farm turned me down. They told me, oh it was
Speaker 16: either a manufacent oh he said, or normal wear and
Speaker 16: tear got it.
Speaker 4: Okay, so you so recently recently you did win then
Speaker 4: arbitrary or was it arbitration?
Speaker 16: Mediation?
Speaker 1: And how much did you get?
Speaker 16: About thirty five thousand dollars? Which was fine, don't get
Speaker 16: me wrong here. That part was fine.
Speaker 5: Then I got to say, and how much did the
Speaker 5: attorney hold on? How much did the attorney charge?
Speaker 16: What I'm about to get to you get to The
Speaker 16: attorney charged me forty percent, which I when I first
Speaker 16: spoke to them, their input was, well, we're going to
Speaker 16: do our best to get the insurance company to pay
Speaker 16: the attorney fees. But I did have to sign it
Speaker 16: saying forty percent. So okay, I understand that.
Speaker 8: And on top of that, they charged.
Speaker 16: Me the ten percent the Paragon was going to charge.
Speaker 16: And on top of it, so they charged you, charged
Speaker 16: me all the way they charge you. They charged you fifty.
Speaker 1: Well, it would have gotten nothing if they didn't mediate Tom.
Speaker 1: So isn't this good?
Speaker 5: No?
Speaker 1: I understand. Here's here's my main question. Was it disclosed
Speaker 1: to you how much this was going to cost you?
Speaker 1: That's all that matters.
Speaker 16: Part A was the forty percent was disclosed. But according
Speaker 16: to Matt when we spoke and I signed to the agreement,
Speaker 16: and if he didn't get anything accomplished, I wouldn't have
Speaker 16: to pay him what he did around and charged me
Speaker 16: the other ten percent for Matt.
Speaker 4: That's right, And Matt probably got paid that ten percent. Well,
Speaker 4: because they handled they they're looking at it. Listen, they
Speaker 4: looked at it as one big claim. And what I'd
Speaker 4: have to see is Matt's agreement with you to see
Speaker 4: what it says. It might talk about that ten percent
Speaker 4: if I understand that, But does it say ten percent
Speaker 4: if he hands it off to an attorney or if
Speaker 4: you get an attorney, or if it goes to I mean,
Speaker 4: all of that will be outlined in the contract. If not,
Speaker 4: then he wouldn't do them on tract or send it
Speaker 4: to us and I'll find out. One thing I want
Speaker 4: to tell you, Truly, Matt's a pretty honorable guy. I mean,
Speaker 4: we don't get complaints like this. It's it's a pain
Speaker 4: in the ass when you have to fight for a settlement.
Speaker 4: Now usually Steve, what really bothers me is this could
Speaker 4: have been a bad faith claim and you could have
Speaker 4: gotten treble damages or at least attorney's fees. So I
Speaker 4: don't understand why it was handled this way when they
Speaker 4: could have gone for bad faith because in this state
Speaker 4: it's easy to prove bad faith. I would ask them
Speaker 4: why they didn't do that. I'm Tom Martinez. We have
Speaker 4: more coming up on the Troubleshooter Show.
Speaker 5: Go with a Sure Thing Denver's Best Roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're contenth.
Speaker 5: Please time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three O three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: three nine two zero sixteen twenty two.
Speaker 8: Ripped of.
Speaker 10: New need advice, who you don't have?
Speaker 23: You come running just as fast as we can.
Speaker 2: Shooter's gonna help, coming man.
Speaker 3: This is the Troubleshooter Show. No Tom Martino.
Speaker 1: Hey, Hey, hi Tom Martino.
Speaker 4: Here's solving problems, answering questions, taking complaints. This ho're brought
Speaker 4: to you by Dan McKenzie. We talk a lot on
Speaker 4: this show about a state planning. McKenzie Law can do
Speaker 4: that a state planning for you, whether it's a simple
Speaker 4: will or a trust means to avoid probate, to keep
Speaker 4: things private, or if you're facing probate, whatever it is,
Speaker 4: a state related Dan McKenzie can do it, live and local.
Speaker 1: The McKenzie Law.
Speaker 5: Firm eight three three co Plans eight three three co plans.
Speaker 5: Hey John, what's going on in your life? How can
Speaker 5: we help you?
Speaker 1: John?
Speaker 24: Hi?
Speaker 10: Tom.
Speaker 25: I have a peace property that I own the mineral rights,
Speaker 25: and a few years ago they approached me about leasing
Speaker 25: those mineral rights. They were doing some directional drilling, so
Speaker 25: not drilling on my property.
Speaker 1: During the contraest.
Speaker 25: They apparently started production and in twenty twenty two, and
Speaker 25: so I just got my first royalty check. So I've
Speaker 25: got some questions about that.
Speaker 4: Okay, let me explain what's going on. Okay, Hold on
Speaker 4: one second real quick. So you have the royalty rights,
Speaker 4: not a working interest, but the royalty rights on a
Speaker 4: certain tract of land.
Speaker 1: Correct, Okay, what's your question?
Speaker 25: Okay, So I'm brand new at this. So the lease
Speaker 25: was through twenty twenty two, and they hit in twenty
Speaker 25: twenty two, and so I have the send me an
Speaker 25: entire log of everything. They've been doing little bits and
Speaker 25: pieces here and there since then, right, And I finally
Speaker 25: got a check and it seems you know all legit
Speaker 25: and everything. Is there anything I should be worried about
Speaker 25: in this? Or is this basically what I signed up
Speaker 25: from the beginning.
Speaker 1: One thing I'll tell you is when you do a lease.
Speaker 1: I have several.
Speaker 4: I have several thousand of them, Okay, unfortunately, I mean
Speaker 4: I have several thousands of acres. They probably equate to
Speaker 4: about one hundred different oil company royalty contracts. These contracts
Speaker 4: basically say that you have a royalty interest. So whatever
Speaker 4: they do, they keep track of and they dole it
Speaker 4: out to all the royalty owners. The great part about
Speaker 4: royalties is they are strictly controlled by state and federal
Speaker 4: authorities and if anything, they will never cheat you. These
Speaker 4: people do one thing. In fact, they all used the
Speaker 4: same portal. Did you go to that's that portal to
Speaker 4: get your money? No?
Speaker 25: No, No, they sent me a paper check.
Speaker 1: They sent you a paper check.
Speaker 4: What's the name of the first of all, what's the
Speaker 4: who's the working uh contractor what's the drillers as savitas?
Speaker 1: Savitas?
Speaker 25: Right yep?
Speaker 1: Okay. And they did not they did not mention to
Speaker 1: you the the platform to log into.
Speaker 8: No, they did not.
Speaker 25: Nothing has been mentioned about digital anything.
Speaker 1: Okay. And your your contract, your lease goes from when
Speaker 1: to when.
Speaker 25: The original went from I believe like twenty through twenty one,
Speaker 25: and then they have an extension twenty one to twenty two.
Speaker 1: Why Is this such a short lease. I've never heard
Speaker 1: of that.
Speaker 20: Yeah, that's what.
Speaker 25: I tried to go back and I find the original contract,
Speaker 25: and of course I can't find it. All I can
Speaker 25: find is the extended contract. So it's like I could
Speaker 25: be fuzzy on those dates. I know it's been a while.
Speaker 4: So yeah, that's kind of that's really kind of weird.
Speaker 4: So let's talk about it. So you have royalty rights.
Speaker 4: How much was the check for.
Speaker 25: Twenty four thousand?
Speaker 10: Okay?
Speaker 4: So my checks are anywhere from five hundred to thirty
Speaker 4: four hundred dollars.
Speaker 1: What that tells me is what that tells me is
Speaker 1: that you are the only owner of that track.
Speaker 15: Is that right?
Speaker 10: Yes? Yes, okay?
Speaker 4: That those numbers make complete sense because if there were
Speaker 4: twenty four owners, each would get each would get about
Speaker 4: one thousand bucks, and there were forty eight, they'd each
Speaker 4: get about five hundred.
Speaker 1: So you usually my tracks, I.
Speaker 5: Don't own any of them alone. I own them with
Speaker 5: other royalty interests.
Speaker 4: So my checks this again can be anywhere from three
Speaker 4: or four hundred to three or four thousand, but never more.
Speaker 4: The reason yours is so much is you are the owner.
Speaker 4: That's really good. Now, did they say what period of
Speaker 4: time that covered?
Speaker 25: The log they sent me shows everything from twenty twenty
Speaker 25: two clear through twenty twenty.
Speaker 1: Four, So that's for two years usual?
Speaker 8: Yeah?
Speaker 4: Is that?
Speaker 25: Well, twenty two, twenty three, and twenty four, so three
Speaker 25: years is that unusual?
Speaker 21: Yeah?
Speaker 4: That now that doesn't sound as high to me. So
Speaker 4: that's eight thousand, Well, no, that's pretty high, eight thousand
Speaker 4: a year. I think you're right in there.
Speaker 1: You know they will they do have to supply audits
Speaker 1: to you.
Speaker 4: You know that, right?
Speaker 1: Did they give you audits of welling, of drilling activity?
Speaker 22: Yeah?
Speaker 25: I have a stack of papers an inch and a
Speaker 25: half high.
Speaker 4: Okay, I'm going to assume they're doing everything right. Okay, Now,
Speaker 4: when do you get your next check in three years?
Speaker 25: That's exactly what I'm asking you. It's like, I don't know,
Speaker 25: I don't.
Speaker 5: Well, the least the least spells out, bro, the least
Speaker 5: spells out.
Speaker 1: When you get your money. That's all in your lease.
Speaker 10: Okay.
Speaker 25: So since I don't have the original contract, is it
Speaker 25: should I can I contact them and say, hey, I
Speaker 25: don't have a copy this anymore?
Speaker 5: YE give you that?
Speaker 7: Okay?
Speaker 1: Yes you can? Okay, good, good, Yes, you can is
Speaker 1: it out this land? Tell me attorney on hand, No,
Speaker 1: you don't need it for this.
Speaker 4: Just ask for the contract, okay, and then I can
Speaker 4: have one of our people look at it.
Speaker 1: But John, I want to ask you something. Tell me
Speaker 1: about this land. How much land is it?
Speaker 25: It's only two acres?
Speaker 1: Okay?
Speaker 8: And and wow, up on the up and two edge of.
Speaker 25: Broom build two acres. And they were drilling about a
Speaker 25: mile away, and they were doing directional under all these
Speaker 25: little parcels.
Speaker 1: Now, I get it, But you struck gold there. How
Speaker 1: much did you pay for that land?
Speaker 25: About seventeen years ago? About two hundred and eighty thousand.
Speaker 1: Wait a minute, you paid that much? That many? You
Speaker 1: paid two hundred and eighty grand for two and a
Speaker 1: half acres back? How many years ago?
Speaker 25: Seventeen? But I mean it's got house and everything on it.
Speaker 25: It's right.
Speaker 1: Oh, I'm sorry, no, So okay, So do you live there?
Speaker 8: Yes?
Speaker 1: Okay, I'm going to explain a few things to you.
Speaker 25: Okay.
Speaker 15: Great.
Speaker 4: The house and the house and the land are separate
Speaker 4: from the water and the minerals. So with every piece
Speaker 4: of land in Colorado, you have dirt, you have water,
Speaker 4: and you have minerals. So most people, the water is automatic.
Speaker 4: You get the water rights for that that land automatically
Speaker 4: unless otherwise stated. But with mineral rights, did you know, John,
Speaker 4: let's say that's going to produce for another ten years,
Speaker 4: do you know you can sell that for a lump
Speaker 4: sum of money to an investor, that that lease?
Speaker 10: I did have that question.
Speaker 4: Okay, good, good, You can do that. Another thing you
Speaker 4: can do is when you sell your house, retain those rights.
Speaker 1: You don't have to sell them with the house at all.
Speaker 1: In fact, if you sell your house and.
Speaker 4: You let them have those mineral rights, you basically discounted
Speaker 4: your house about ten grand, and there's no reason to
Speaker 4: So what I'm telling you is treat the minerals separately
Speaker 4: from the house.
Speaker 8: Okay, Okay, very good, very good.
Speaker 4: That mineral lease, that mineral lease is an asset, and
Speaker 4: you treat that asset accordingly. The older it is, the
Speaker 4: less it'll be worth, the more it produces, the longer
Speaker 4: the length, the more it's worth. And it also depends
Speaker 4: on what the price of.
Speaker 1: Oil oil gotcha at.
Speaker 4: Each Each tract of land has a nutcracker, okay, And
Speaker 4: that means that on one tract of land, you can't
Speaker 4: even begin to dig unless oil's seventy five dollars a barrel.
Speaker 4: On another tract of land. On another tract of land,
Speaker 4: you can dig. You know, it depends on.
Speaker 1: What your basis is, on what per barrel is your basis.
Speaker 4: So if that land has to have forty five dollars
Speaker 4: a barrel to break even, then you're in the money.
Speaker 1: If that land needs seventy.
Speaker 4: Five dollars per barrel to break even, then they probably
Speaker 4: don't drill. There have been all kinds of levels, with
Speaker 4: all kinds of anticipations of the mineral's market, where some
Speaker 4: people have gotten buried in leases where they're never going
Speaker 4: to get drilled because it's too much per barrel. At
Speaker 4: one time we thought oil was going to one hundred
Speaker 4: dollars a barrel. Then people said it was going down
Speaker 4: to thirty one. Thing is for sure that the price
Speaker 4: of oil will dictate what your lease is worth. So anyway,
Speaker 4: if you have any other questions to stick around, if
Speaker 4: not three oh three seven, one, three eight, two five
Speaker 4: five more coming right up, go.
Speaker 5: With a sure thing Denver's Best roofer excel roofing dot com.
Speaker 5: You don't pay a cent until you're content wait time
Speaker 5: for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three, seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 4: Hey Tom Martino here seven one three talk seven one
Speaker 4: three eight two five five. So a while ago, Alice
Speaker 4: called and she said her son Armando took a twenty
Speaker 4: twelve gmc Arcadia to Accurate Auto in North Glen two
Speaker 4: and a half years ago. Accurate installed a rebuilt engine
Speaker 4: two and a half years ago. Now the rear main
Speaker 4: seal is leaking, and Accurate says, wait a minute, that's
Speaker 4: not part of the original installation and it's not warranted.
Speaker 4: Then we had many, many little discussions afterwards. Is the
Speaker 4: rear main seal part of an engine rebuild or not?
Speaker 4: Deputy d talked to the shop and the owner said,
Speaker 4: this main seal is not integrated into the engine like others.
Speaker 4: He said it was not part of the original engine.
Speaker 1: Installation. What is new?
Speaker 18: Well, Tom, you may recall that last week Armando had
Speaker 18: his car towed over to Shardan Auto Tech and Kevin
Speaker 18: did a diagnostic service on it and it had it
Speaker 18: had a few problems. He uncovered not just the rear main,
Speaker 18: but there's some kind of a seal blown out in
Speaker 18: the front of the engine. And Kevin also discovered a
Speaker 18: head gasket leak, which sounds like that would explain the
Speaker 18: stop leak that the original shop, the that that did
Speaker 18: the installation, That's Accurate Automotive discovered. They said that they
Speaker 18: saw the stop leak and the radiator. But any case,
Speaker 18: I've been dealing with Armando kind of behind the scenes
Speaker 18: and with Alex at Advanced Automotive, and Alex has been
Speaker 18: really great to deal with.
Speaker 10: He's the owner of that shop. He is really engaged
Speaker 10: in this process. He's very well in FUM and.
Speaker 1: He was a part of the original warranty or not.
Speaker 10: Well, here's here's where I'm going with this.
Speaker 18: So Alex very helpfully told me that the engine was
Speaker 18: actually provided by l KQ and with in the next
Speaker 18: few hours he's going to email me the proof of
Speaker 18: purchase and the warranty claim that Alex had today opened
Speaker 18: with LKQ on Armando's behalf. And the reason that I've
Speaker 18: been following on this is sharedon auto Tech offered to
Speaker 18: do the warranty sight that it's one of the vendors
Speaker 18: whose warranty for whom they do warranty and LKQ is huge,
Speaker 18: so I assume that Shared Autotech will be able to
Speaker 18: do the warranty work.
Speaker 10: So Armando, can you if you're listening, are you on
Speaker 10: the line right now?
Speaker 1: No, I don't think he is.
Speaker 25: Is he yeah?
Speaker 4: He is?
Speaker 1: Can we bring him up, Armando? There he is?
Speaker 25: Yes, this is me.
Speaker 18: Okay, Armando, So listen. Here's here's what the just to
Speaker 18: put it, just to kind of summarize. So Alex from
Speaker 18: Advanced from Accurate Automotive is going to email me the
Speaker 18: proof of purchase for this engine, which apparently is still
Speaker 18: under the three year warranty and a claim number that
Speaker 18: he just a few minutes ago opened with LKQ, and
Speaker 18: I'll forward that to you as soon as I get it.
Speaker 18: And the idea is for you, once you get those documents,
Speaker 18: get together with Kevin I Shared an Auto Tech and
Speaker 18: see if he can provide you with a warranty work
Speaker 18: on this engine. I have a feeling he'll be able
Speaker 18: to because LKAQ is just a huge dealer of these
Speaker 18: remanufactured engines and I just pulled up their warranty on
Speaker 18: their remanned engines and it's a pretty good warranty.
Speaker 10: It's three years unlimited.
Speaker 18: Mileage and it says that the warranty can be done
Speaker 18: at any and I'm quoting licensed automotive repair facility. So
Speaker 18: I shared an auto tech works with LKLQ. They may
Speaker 18: be able to handle this warranty claim for you. So
Speaker 18: are you okay with getting together with them and starting
Speaker 18: the warranty claim process?
Speaker 14: So yes, I've been in communication with Kevin and his
Speaker 14: team there at the at the automotive shop.
Speaker 22: And then we're with Isaiah.
Speaker 14: He's the one that's been the lead on my vehicle,
Speaker 14: and he said that he reached out to you.
Speaker 1: Yep.
Speaker 14: He said that he reached out to LKQ last Friday
Speaker 14: to see if they had any records on their books
Speaker 14: in regards to that purchase around that time, because Alex
Speaker 14: was not trying to release anything to me or Dmitri
Speaker 14: or anybody else in regards to where the engine was purchased.
Speaker 13: We didn't know if it was.
Speaker 14: Purchased from ALKQ Jasper, if it was from a Junkyard right,
Speaker 14: any of that information. The only thing that he was
Speaker 14: given us was that we were under warranty from his shop,
Speaker 14: which was the three year, thirty six thousand mile warranty.
Speaker 14: But that's not what I was originally given. Whenever I
Speaker 14: purchased the vehicle engine for the replacement, they said that
Speaker 14: it was a remanufactured engine and that it would be
Speaker 14: three year unlimited. But I didn't know where that three
Speaker 14: year unlimited was coming from, if it was a business.
Speaker 18: Or Yeah, Alex is Yeah, Alex has been very very
Speaker 18: helpful to He's been a great guy to work with today.
Speaker 18: And he's going to email me this afternoon the proof
Speaker 18: of purchase from LKQ and the warranty claim number so
Speaker 18: that you and Shared Nototech can can follow up on this.
Speaker 18: So I'll email all that over to you as soon
Speaker 18: as I get it. So when you get off the phone,
Speaker 18: can you please make sure to text me your email address.
Speaker 14: Yes, My text and Armando with the current phone number
Speaker 14: are to Dimitri.
Speaker 1: No no, no, no, Susanne. Would you help him get
Speaker 1: We need to get his email.
Speaker 18: That's yeah, that's it. Susanna is going to get your
Speaker 18: email address. Yeah, well, just as soon as we're done
Speaker 18: with this phone call. So, Amanda, I think you're on
Speaker 18: the road to you know, I think you're on the
Speaker 18: good road here. You just need to make sure that
Speaker 18: you and Kevin are or you and Isaiah are on
Speaker 18: the same page regarding who pays for what, because you
Speaker 18: are going to have some sort of a fee. The
Speaker 18: LKQ covers up to fifty dollars per hour of labor,
Speaker 18: and I'm pretty sure nobody charges only fifty bucks, So
Speaker 18: you are going to have some component to pay for
Speaker 18: and just make sure you and Isaiah know exactly who's
Speaker 18: going to pay for how much, so that neither one
Speaker 18: of you has an ugly surprise at the end of
Speaker 18: the repair.
Speaker 10: Does that make sense? So you're okay with that plan?
Speaker 8: Yeah, most definitely.
Speaker 10: Cool.
Speaker 18: Well, awesome, and I'll stay in touch with both you
Speaker 18: and Isaiah and we'll keep following up on this matter
Speaker 18: until your car's back.
Speaker 15: On the road.
Speaker 5: By the way, Trump derangement syndrome has gotten into the
Speaker 5: marital arrangement. There are a number of divorces recently that
Speaker 5: have been attributed to political differences. Most states have no
Speaker 5: fault divorces, but they still put down a reason.
Speaker 1: Listen to this. This is what one lady wrote. My
Speaker 1: husband was one of the.
Speaker 5: Nicest guys on the planet when I married him twenty
Speaker 5: five years ago. I saw him get brainwashed with all
Speaker 5: of this magabs through the years, and it's changed him
Speaker 5: for the worst. He makes the worst, vile comments about
Speaker 5: people and won't listen to anything. It doesn't matter if
Speaker 5: you drove him. Something is disinformation.
Speaker 1: What's that?
Speaker 10: Did Susanne write that he.
Speaker 5: Has always he always has an excuse. Honestly, I've lost
Speaker 5: all respect for him.
Speaker 4: We've instilled the no politics rule, but he often breaks
Speaker 4: it and we end up arguing.
Speaker 1: I'm wondering.
Speaker 4: If it will silently sink in when inflation keeps rising,
Speaker 4: our taxes go up and we lose our social security.
Speaker 4: One other person wrote, I got married to a Trump lover.
Speaker 4: Knew it at the time, but figured it would work out.
Speaker 1: It didn't.
Speaker 5: Her morals were the same as Trump's and she lacked integrity.
Speaker 1: We're getting divorced. Wow. Listen to this one.
Speaker 4: My ex boyfriend and I had a relationship since September
Speaker 4: twenty twenty four. But then I was okay with the
Speaker 4: different political views and his reasons to vote for Trump.
Speaker 4: When he asked why I would never vote for Trump,
Speaker 4: I said, to start with, I am a woman. He
Speaker 4: then started to change and became distant. He tried to
Speaker 4: sell me some conspiracy theories, and one day he said
Speaker 4: he wanted to start going to church.
Speaker 1: That was it for me. Anyway.
Speaker 5: I'm telling you, if politics has gotten into everything, I'm
Speaker 5: Tom Martine three oh three seven one three talks seven
Speaker 5: one three A two five five go with a sure
Speaker 5: thing Denver's best rufer excel roofing dot com. You don't
Speaker 5: pay a cent until you're content. Time for an insurance
Speaker 5: check up free, no obligation. In comparison, call company insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three oh three seven seven one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hey Tom Martina here three three seven
Speaker 5: on three talk seven on three h two five five.
Speaker 1: John Fuller's with us by the way, when he's not here.
Speaker 4: If you need help with any personal injury claim or information,
Speaker 4: it's three oh three five nine seven forty five hundred
Speaker 4: five nine seven forty five hundred.
Speaker 1: Hey, Ray, what's on your mind today?
Speaker 15: Ray?
Speaker 5: Uh?
Speaker 13: Actually it's r Z.
Speaker 8: Ray is my is my cousin.
Speaker 4: Uh.
Speaker 1: I'm okay, find.
Speaker 13: Up a probate.
Speaker 8: My first name is Rzy Miss Martin r z.
Speaker 1: Ar rz E.
Speaker 26: My last name is Hammock h am mc k. I'm
Speaker 26: trying to find a good probate attorney because I'm going
Speaker 26: through some changes with a.
Speaker 13: State that.
Speaker 8: I'm supposed to be the.
Speaker 1: Person personal representative.
Speaker 26: I spent more than eighty thousand dollars in stuff and
Speaker 26: I'm getting the running around.
Speaker 4: Okay, Rzi, let me ask you a few questions. The
Speaker 4: estate that you're the the estate where you're a personal representative,
Speaker 4: is that located in Colorado?
Speaker 13: It sure is right here in Denver.
Speaker 1: Okay. Now, was this a relative?
Speaker 13: She's my oldest sister as well.
Speaker 8: The other end is my mom. Both of them passed
Speaker 8: away here.
Speaker 1: But you're the personal representative.
Speaker 4: Yeah, Okay, Now, when you said you spent eighty thousand,
Speaker 4: what did you spend that on.
Speaker 26: I've spent it on attorney fees. I've actually spent more
Speaker 26: than that.
Speaker 5: And but why have you spent I don't get how
Speaker 5: much is this? How much is the estate worth?
Speaker 13: I don't know.
Speaker 4: Approximately. You must know something. Did she have cash or
Speaker 4: was it he or she with? Did they have cash?
Speaker 4: Real estate?
Speaker 1: Cars?
Speaker 4: You must know what it was worth. If you take
Speaker 4: all the assets and subtract.
Speaker 1: All the loans, what would it amount to all the
Speaker 1: debt is.
Speaker 13: Property and money. My mom is property and money.
Speaker 5: But there are two separate estates, right, I'm sorry, two separate.
Speaker 1: Estates, one for your mother and one for your sister.
Speaker 5: Yes, sir, okay, Now what I want to know is
Speaker 5: why did you spend so much in attorney's fees.
Speaker 26: Well, I've been getting to run around to get something
Speaker 26: done and taken care of.
Speaker 5: Yeah, but tell me what you spent the money on
Speaker 5: when you were when you if you eighty thousand dollars,
Speaker 5: eighty thousand dollars is way too much to spend on this.
Speaker 5: What was it for?
Speaker 12: We don't know.
Speaker 13: We don't know.
Speaker 5: Are these estates worth five to ten million?
Speaker 1: Five or four?
Speaker 4: They're both worth about four million combined. Yeah, Okay, what's
Speaker 4: the name of the state attorney you dealt with.
Speaker 13: I'm looking for an honest attorney.
Speaker 4: I got too honest attorney. I got more than two.
Speaker 4: But listen, here's where you want to go. Keel and Park,
Speaker 4: kill and Park.
Speaker 1: That's who you want. Keel and Park.
Speaker 4: Yeah, just like the keel of a boat, put a
Speaker 4: knee on the end, and park, just like a city park.
Speaker 4: That's right, kayas and Kill. Okay, that's keel and Park.
Speaker 4: Here's their phone number.
Speaker 1: Nine to seven zero eight one eight okay, eight one
Speaker 1: nine eight.
Speaker 12: Okay.
Speaker 4: They'll do all your consultation free and then come up
Speaker 4: with a price I think you need. First, well, I
Speaker 4: think you you way overpaid legal fees right now, way overpaid.
Speaker 4: Somebody is robbing that estate blind. And that's what that's
Speaker 4: what I hate about. Well, this attorney, how did you
Speaker 4: come to hire the attorney that charged you eighty grand?
Speaker 1: How'd that happen?
Speaker 5: Well?
Speaker 13: Walter, Walter Garrash used to be my mother's attorney. Okay, uh,
Speaker 13: and he mister is deceased.
Speaker 1: Okay, wife worked for.
Speaker 13: My wife worked for a firm.
Speaker 26: And when this got to going and stuff, all kinds
Speaker 26: of stuff started to go on, and they just there
Speaker 26: was still in involved and wanted to put somebody else
Speaker 26: in mind.
Speaker 4: Well, hold on, well you still haven't answered me. You
Speaker 4: haven't answered me. Man, what okay, person, what law firm
Speaker 4: was it?
Speaker 1: Tell me what it is? Will law firm?
Speaker 8: And Ferguson William okay and Ferguson.
Speaker 4: Well, you need to get this a state reviewed. And
Speaker 4: I think your idea was good to go to an
Speaker 4: honest attorney. Kiel and Park are who you want.
Speaker 5: Okay, okay, and really they're gonna be good.
Speaker 1: You're gonna love it.
Speaker 4: Call them and tell them the problem that you have
Speaker 4: two estates you're trying to settle and you have no
Speaker 4: idea where you are. You see, this is the problem
Speaker 4: with a state planning. These lawyers see that people are
Speaker 4: inheriting in a state, and they think how much can
Speaker 4: we get first? That's how most of them work. How
Speaker 4: much can we get for ourselves? Not how much can
Speaker 4: we keep the cost down? So RZI, trust me when
Speaker 4: I tell you kil and Park they're a cut above.
Speaker 4: They're totally different. You'll love them. Three o three seven
Speaker 4: one three talks seven to one three No problem, man,
Speaker 4: three oh three seven one three A two five five
Speaker 4: CMG Financial.
Speaker 1: If you're looking for a reverse loan, that's right.
Speaker 4: They're doing financials and they're doing excuse me, they're doing
Speaker 4: reverse loans and they do them quickly and efficiently. Talk
Speaker 4: to John at CMG John Clace three oh three eight
Speaker 4: A two six sixty seven nine.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com.
Speaker 1: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two they're all sixteen twenty two. Hi
Speaker 5: Tom Martino, you're a troubleshooter three oh three seven one
Speaker 5: three talk three oh three seven one three eight two
Speaker 5: five five.
Speaker 4: I cannot say enough about probate. It is one of
Speaker 4: the topics that makes my blood boil. Public trustees they're
Speaker 4: called or public administrators, should be called rapers and pillagers.
Speaker 1: They go into an estate.
Speaker 4: And they do not, in my opinion, exercise the fiduciary responsibility.
Speaker 4: A fiduciary responsibility is a high standard.
Speaker 1: It says that you will execute the duties for the
Speaker 1: best interest of your client.
Speaker 4: What they do is they come into an estate and
Speaker 4: start charging outrageous fees, commissions, all kinds of stuff. They
Speaker 4: use subcontractors they know, and by the time they're done,
Speaker 4: there's very little to distribute. Don't ever get into a
Speaker 4: fight or an argument with your family to where the
Speaker 4: judge appoints a public trustee or a public administrator. We've
Speaker 4: had cases where brothers and sisters couldn't get along and
Speaker 4: as a result, a public trustee came in. Now the
Speaker 4: brothers and sisters who didn't get along.
Speaker 5: Would have gotten about eighty grand each about eighty grand each,
Speaker 5: but they couldn't agree to it. They got a public
Speaker 5: administrator involved, thinking it would be some just arbitration. The
Speaker 5: public administrator takes over, you have no control over the
Speaker 5: estate any longer, and instead of getting eighty thousand, they
Speaker 5: got fifty. So the question is where did thirty sixty
Speaker 5: ninety one hundred and twenty thousand dollars ago to the administrator.
Speaker 1: What did they do for it? Very little. It is
Speaker 1: one of the areas of law where.
Speaker 4: There is total abuse in chaos, total abuse and chaos.
Speaker 4: So instead of telling you how to deal with them,
Speaker 4: I tell you don't deal with them ever, don't ever
Speaker 4: deal with them. You will lose every single time. John Fuller,
Speaker 4: our personal injury expert and co host from time to time,
Speaker 4: I have a text here.
Speaker 1: I got to find it. They want to know that.
Speaker 4: Have you ever even though they didn't, you don't handle
Speaker 4: property damage? Did people ever have enough money left over
Speaker 4: to fix their car or buy another one?
Speaker 22: Yeah?
Speaker 17: Yeah, absolutely, But I mean, listen, the standard is not
Speaker 17: that you're able to go out and buy your next vehicle.
Speaker 17: The standard is where you compensated with the fair market
Speaker 17: value of the one that you had. And so nobody
Speaker 17: goes out and tries to find the late model vehicle
Speaker 17: with the same number of miles as the one they
Speaker 17: got totaled. They want the newer model, the one with
Speaker 17: less miles, the couple years younger. That kind of stuff,
Speaker 17: and no right put enough money in your pocket to
Speaker 17: do that transaction.
Speaker 4: Okay, that's good to know, So really, you know that
Speaker 4: says it all so when you have an accident, this
Speaker 4: is another one. You say, medpay is no fault. How
Speaker 4: do they even get access to their medpay? This person
Speaker 4: doesn't even know what to do. How do you get
Speaker 4: access to it? That's a good question. Okay, so you've
Speaker 4: had an accident.
Speaker 17: In addition to setting up a claim with the at
Speaker 17: fault party, assuming you weren't at fault, the next call
Speaker 17: that you make is to your own insurance company and
Speaker 17: you tell them you were in an accident and you
Speaker 17: have the medical payments coverage, and you need to open
Speaker 17: a claim and get a medpay claim number, and then
Speaker 17: you will use that claim number with any of your
Speaker 17: medical providers, just as if it were an insurance policy
Speaker 17: that they can build directly to and get paid.
Speaker 1: And then that is not subrogated at the end. It
Speaker 1: doesn't come out of the settlement.
Speaker 10: Nope, not at all.
Speaker 17: They have no right of subrogation, and the at fault
Speaker 17: party has no right to offset for what medpay might
Speaker 17: have paid, any more than they would have to offset
Speaker 17: for what your own private health insurance might be.
Speaker 1: Well wait, wait, wait, wait, hold on a second.
Speaker 4: Let's say an MRI is indicated and medpays Medpay pays
Speaker 4: twelve fourteen hundred.
Speaker 1: Are you telling tell me that the other insurance company
Speaker 1: can also pay for that.
Speaker 17: They're not also paying for it. Let's let's let's look
Speaker 17: at it like this, Tom. Let's say that you get
Speaker 17: in an accident, you're damaged, and the other guy is
Speaker 17: at fault. He's responsible for all of your damages. Part
Speaker 17: of your damages are medical treatment, including an MRI. Now,
Speaker 17: if we know that that party's responsibility includes all of
Speaker 17: your medical damages, why would they be any less responsible
Speaker 17: If you happen to have really good insurance that enabled
Speaker 17: you to get the MRI for less money, or if
Speaker 17: you had bought and paid for the medical payments coverage
Speaker 17: that allowed your own company to pay for that MRI,
Speaker 17: you wouldn't because to do so would be to disincentivize
Speaker 17: your you know, responsible act of getting good insurance for yourself. So,
Speaker 17: as a practical matter, we don't give the at fault
Speaker 17: party any credit for those bridges and stuff that you
Speaker 17: have on your own that you've bought and paid for.
Speaker 1: All right, we have more coming up on the Troubleshooter Show.
Speaker 1: We learn a lot on this show.
Speaker 4: Give us a call with any problems questions and complaints.
Speaker 4: Call three oh three Martino three oh three six two seven,
Speaker 4: eight four sixty six or three oh three seven one
Speaker 4: three talk.
Speaker 5: Go with a sure Thing Denver's Best Roofer Excel Roofing
Speaker 5: dot com.
Speaker 1: You don't pay a cent until you're contenth.
Speaker 5: Time for an insurance check up free, no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real Estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 1: Rip News. Need a best so you don't have.
Speaker 2: Come running as as can shoot us Gonna help come.
Speaker 3: Man dix is the Troubleshooter Show. No Tom Martine, Hi.
Speaker 4: I'm Tom Martine here to help you solve problems, to
Speaker 4: answer questions, to take complaints. All you have to do
Speaker 4: is give us a call three oh three seven one
Speaker 4: three Talks seven one three eight two five five Alan
Speaker 4: he joins us to talk about insurance and branded titles.
Speaker 4: Whatever's on your mind every day aches and pains, the
Speaker 4: things that make us tick, the things that tick us off.
Speaker 1: Alan, what's going on?
Speaker 5: Hey?
Speaker 26: How's it going Tom?
Speaker 7: Hey?
Speaker 15: Thanks for having good man.
Speaker 1: What's happening?
Speaker 17: Yeah?
Speaker 20: So I bought a car.
Speaker 27: And it had a branded title, and I'm trying to
Speaker 27: figure out how much insurance I need, okay, and so
Speaker 27: I thought maybe you he or you guys might have
Speaker 27: some ideas.
Speaker 1: So you bought it knowing it was a branded title.
Speaker 20: Correct?
Speaker 1: When did you buy it?
Speaker 24: Uh?
Speaker 15: A few days ago?
Speaker 1: And what kind of car is it?
Speaker 27: It's a it's an Aston Martin Vantage.
Speaker 1: Yeah, Aston Martin Advantage. What year.
Speaker 15: It's an eight?
Speaker 4: Okay, here's what's going to happen. So was it a
Speaker 4: total wreck that was rebuilt from salvage?
Speaker 27: Well, my understanding it was it had slight blood damage,
Speaker 27: but the insurance company told it. But it's a beautiful
Speaker 27: cars in great shape, runs great. I mean everything. I
Speaker 27: can't tell anything is wrong with it.
Speaker 5: But it is a brand No, there are many times, Listen,
Speaker 5: there are many times. There are many times when people
Speaker 5: have a slightly flooded car, or hell damage or other damages.
Speaker 1: Like odors and stuff where they total a car. But
Speaker 1: it's not a wreck.
Speaker 4: You know, we always think of total cars as res
Speaker 4: but once they're bought by the insurance company, they must
Speaker 4: be branded as salvage.
Speaker 1: The problem you're.
Speaker 5: Going to have with insurance coverage is not how much
Speaker 5: to get, but how much they'll pay you in the
Speaker 5: event of an accident. Normally, if you normally, if you
Speaker 5: have a salvage title, you're going to get a fraction
Speaker 5: of the cost for everything covered.
Speaker 1: So you shouldn't pay You know, how much did you
Speaker 1: pay for this car?
Speaker 8: Oh?
Speaker 15: You won't believe it. I got it for ten ten.
Speaker 1: Around ten grand.
Speaker 27: Yeah, and it's a it's an acid Martin Vantage and
Speaker 27: thea what year?
Speaker 1: What year is it? How many miles on it?
Speaker 24: Uh?
Speaker 27: Thirty?
Speaker 8: Dude?
Speaker 1: You know what, you got yourself a hell of a deal.
Speaker 1: Holy crap.
Speaker 27: Yeah, wow, I could have passed it up.
Speaker 1: Yeah, you know, let's get our insurance guy on you.
Speaker 8: Hang on.
Speaker 1: I'm going to bring Brian Burns up to talk about this.
Speaker 4: It's a good topic and he's a broker, so he'll
Speaker 4: tell you straight up what you do with that. Okay,
Speaker 4: So hang on real three seven one three talk seven
Speaker 4: one three eight two five five. John Fuller's with us
Speaker 4: our personal injury expert for the day and our co
Speaker 4: host from time to time, so we are getting occasional
Speaker 4: text back about that topic. We also are getting a
Speaker 4: lot of texts on the woman who could hear a
Speaker 4: noise and only Dimitri could hear it and no other
Speaker 4: people hearing noises.
Speaker 5: Are not necessarily covered by warranties. This one text says,
Speaker 5: who the hell did that? That was?
Speaker 10: That was Christy. That was from her original call.
Speaker 18: And by the way, Tom, I'm discovering that no hounda
Speaker 18: dealership GM will return my call on this matter.
Speaker 10: So I have a feeling it's I have.
Speaker 18: A feeling they know about this and they just don't
Speaker 18: don't want to open a whole can of worms, do
Speaker 18: you think so? Well, why else would they pass up
Speaker 18: the opportunity to play a hero and advise us on
Speaker 18: the typical technical aspects of this topic.
Speaker 10: Why would they pass up on that?
Speaker 13: I don't know.
Speaker 1: I don't know.
Speaker 4: I think that well, it could be they don't know
Speaker 4: how to address it or they don't know what to
Speaker 4: do about it.
Speaker 1: I mean, it's just that because not everyone hears it.
Speaker 4: I haven't happened to feel that there's not anything they
Speaker 4: are at fault at I mean, what is that.
Speaker 1: Fault of emanating a noise? When does it become a
Speaker 1: fault in the car? John? What would you say?
Speaker 10: Gosh, I don't know. I mean, it's so hard to
Speaker 10: even you know, how do you even prove it?
Speaker 5: You?
Speaker 4: What do you got to do?
Speaker 17: Get a meter in there to prove that it's not
Speaker 17: something that's completely subjective.
Speaker 1: Exactly, or something somebody's feeling. Here's the deal.
Speaker 4: We've had really strange cases where things only showed up
Speaker 4: for one person. No one else could hear it or
Speaker 4: feel it. Has anyone ever heard of the the Santa Fe?
Speaker 4: By the way, are you as sus are you getting
Speaker 4: Brian burns On?
Speaker 1: I have a message in to hear from him? Okay?
Speaker 1: Has anyone ever heard of the Santa Fe?
Speaker 10: Santa Fe? Thump?
Speaker 1: Trapper?
Speaker 10: Has house hum?
Speaker 8: Mexico?
Speaker 1: Is it the hum?
Speaker 10: There's a hum?
Speaker 1: It's am.
Speaker 10: And people can hear.
Speaker 18: Some people can hear while they're flying in an airliner
Speaker 18: at FL thirty two over.
Speaker 4: It's it's a mysterious persistent, low frequency humming, rumbling, or
Speaker 4: droning noise that residents of Taos, New Mexico, claim to
Speaker 4: hear while others completely are unaware of it.
Speaker 1: Did you hear it when you went?
Speaker 18: No, I didn't hear it, thankfully, but people in airplanes
Speaker 18: report hearing it.
Speaker 10: From FL thirty two.
Speaker 4: The tous hum is a low frequency sound often described
Speaker 4: as a faint, droning noise. People have had to move away,
Speaker 4: while other people buy their homes for a song and
Speaker 4: don't hear anything. Some people say it might be inner
Speaker 4: ear function, psychological local industrial noise, or elevated electromagnetic field levels.
Speaker 4: But how does that how does that reconcile to the
Speaker 4: fact that not everyone hears it?
Speaker 18: Well, we're all wired a little differently, and I mean
Speaker 18: it's an aaligant.
Speaker 1: Are we really?
Speaker 10: Yeah?
Speaker 18: Well, look I can hear the whining sound from that Honda,
Speaker 18: but most people can't. Dmitri interesting and I'm not imagining
Speaker 18: it because Kevin from Sharon Autotech heard it once.
Speaker 1: What were you saying? Somebody just talked so that tom.
Speaker 12: So.
Speaker 25: I also thought that Santa Fe noise might be related
Speaker 25: to the navy and submarine communications on a very low frequency.
Speaker 1: Really, well, why can only some people hear it? I think,
Speaker 1: like says, you know, some people only hear certain things.
Speaker 1: That's right.
Speaker 4: So here's the point. If you have a situation like
Speaker 4: that with a car, the question is when does it
Speaker 4: become bothersome and a warranty issue. That's something that's never addressed.
Speaker 4: There are countless examples on searching right now of cars
Speaker 4: with noises. That's one thing I can't tolerate. If there's
Speaker 4: a little squeak or a home or something, or a
Speaker 4: little rattle in a car, it just drives me crazy.
Speaker 4: By the way, the quietest car I've ever owned is
Speaker 4: this BMW X seven. The quietest I've ever owned, more
Speaker 4: so than a Mercedes or anything else. I'm not saying
Speaker 4: it's the best car. I'm just saying it's the quietest car.
Speaker 1: You know what.
Speaker 4: The noises car was the g Wagon Mercedes g Wagon
Speaker 4: as much as they're touted anyway. We're waiting to hear
Speaker 4: from Brian Burns Allen, so hang on and we'll see
Speaker 4: what he says about insuring branded titles, because nowadays a
Speaker 4: lot of people are voluntarily going for brand branded titles
Speaker 4: because they feel they can save some money. We got
Speaker 4: more coming up on the Troubleshooter show.
Speaker 5: Go with a sure Thing, Denver's Best Roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three O three seven
Speaker 5: to seven to one.
Speaker 1: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: to the real estate man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 4: Hi Tom Martino here three three seven one three talk
Speaker 4: three three seven one three two five five. Now remember
Speaker 4: this case we talked about with Cameron. Cameron moved here
Speaker 4: from Texas, an Army veteran, and he signed a lease
Speaker 4: with Spyglass Creek Apartments, and a day or two after
Speaker 4: signing that lease, his cars were towed from their parking space.
Speaker 1: No, they weren't told. I'm sorry.
Speaker 4: They were booted because they said he did not have
Speaker 4: parking passes. He had requested parking passes, but they had
Speaker 4: not gotten them to him. He has proof he was
Speaker 4: a resident by for sure. The cars were parked there
Speaker 4: legally he was a resident, but just because he didn't
Speaker 4: have that sticker, they booted it. Now, once they realized
Speaker 4: the mistake, you think they would just unboot it.
Speaker 1: Why not.
Speaker 4: However, we were having trouble getting the Spyglass Apartment management
Speaker 4: to see it our way. In fact, Exodus Gricksby, believe
Speaker 4: it or not, that's the guy's name. Exodus Gricksby, the
Speaker 4: assistant community manager, indicated that they were probably going to
Speaker 4: keep the money or not keep the money, but not
Speaker 4: refund or credit that.
Speaker 1: See, it doesn't cost them a dime.
Speaker 5: They go put a boot on there and if it's
Speaker 5: a mistake, they can just take it right off. But
Speaker 5: Exodus Grisby said he wouldn't do it. And when we
Speaker 5: called Spyglass Apartments, they said it was up to him.
Speaker 5: And then we called the tow company or the boot company,
Speaker 5: and they said they had to get work for management.
Speaker 1: We were being jerked back and forth.
Speaker 5: Bo got really upset Deputy Bow about this and wanted
Speaker 5: to go out and investigate.
Speaker 15: Bow.
Speaker 1: What did you find?
Speaker 12: So Tom as, yeah, this actually this goodbye.
Speaker 23: He's an evil manager. He had full authority to remove
Speaker 23: those boots as stated.
Speaker 8: By the boot company.
Speaker 12: He would not do it. He was very unreasonable. He
Speaker 12: did not give Cameron or his girlfriend these parking passes
Speaker 12: or parking stickers today they moved in, so I just
Speaker 12: wanted to wait and get talked to him, and he
Speaker 12: called the Denver police on me for trustpass and I
Speaker 12: actually gave helped them give the description to me so
Speaker 12: the police could come find me. There's no way they
Speaker 12: could give me a trust passing ticket because I was
Speaker 12: there as a guest of Cameron Dean. So with all
Speaker 12: of this back and forth, I Cameron went back to
Speaker 12: the apartment and I was waiting for the police and
Speaker 12: I did a little investigation. There's absolutely no signage in
Speaker 12: the parking lot that says they can boot. So I
Speaker 12: was there until three thirty. Police did not show up. Well,
Speaker 12: they showed up on another matter, and that was a
Speaker 12: different thing. There was actually a fire to put the
Speaker 12: apartment that was taking care.
Speaker 23: But when I went back, CAMRA's girlfriend paid the fee.
Speaker 23: Doc generously offered to pay for one of the boot fees,
Speaker 23: but Cameron Camera's girlfriend was just so sick and tired
Speaker 23: of all the back and forth commotion. With exodus being
Speaker 23: they needed to find work. They just moved here from
Speaker 23: Texas they had job interviews, so she paid. There was
Speaker 23: a three hundred and eighty dollars fee to remove the boot.
Speaker 12: But what was strange about it? I said, well, how
Speaker 12: could the boot be removed?
Speaker 23: Because I was sitting at the entrance of the Spy
Speaker 23: Glass apartment and I didn't see the Metro Parking boot
Speaker 23: company come in to remove the boot.
Speaker 8: When you know something, they don't have to.
Speaker 1: They don't have to.
Speaker 12: Now, someone from the management, someone from the apartment maintenance,
Speaker 12: from the department.
Speaker 23: Building removed the boot.
Speaker 12: They didn't even call anybody, and they could have very
Speaker 12: easily taken this illegal boot off.
Speaker 20: I was so mad about it.
Speaker 23: I wanted to cut the boot off because I just
Speaker 23: thought it was totally illegal. And that next day I
Speaker 23: called the PUC and I was able to file a
Speaker 23: formal complaint against Spy Glass Apartments in this booting, and
Speaker 23: they are in the process of conducting an investmentation.
Speaker 4: Let me just tell you something, this Exodus Grigsby is
Speaker 4: a piece of crap. You hear me, Exodus Grigsby, You're
Speaker 4: a piece of crap. You're an evil person and you
Speaker 4: just want to cause pain and misery. You have a
Speaker 4: little authority, so you get the big time, the big
Speaker 4: time boner here and all you want to do is
Speaker 4: three ninety eighty is Grigsby's number. He's a scumbag that
Speaker 4: he lives to inflict misery on people. That's my opinion
Speaker 4: of this guy. Here is a veteran who came here
Speaker 4: to live. He had a signed lease. All you had
Speaker 4: to do, Gricksby is go in and see that he
Speaker 4: had assigned lease number one, number two. See that he
Speaker 4: requested parking passes number three.
Speaker 1: Unlock the damn boots since you are the guys in
Speaker 1: charge of it.
Speaker 4: But that's exodus Grigsby Spyglass Apartments seventy one hundred East Smithssissippi, Denver.
Speaker 4: Here's their number three OZH three seventy five to three
Speaker 4: ninety eighty. Do we have a corporate office for these idiots?
Speaker 1: You were gonna call Bo? I thought? Or somebody was
Speaker 1: gonna call the corporate office?
Speaker 10: Yeah?
Speaker 15: That was me, Tom.
Speaker 10: Yeah.
Speaker 1: Did you want to just let them know what they're
Speaker 1: doing locally? And how stupid it is?
Speaker 26: Tom over?
Speaker 1: What a couple hundred bucks?
Speaker 5: What?
Speaker 1: Tom? Someone suggested they should file a complaint with the
Speaker 1: PUC if they did anything wrong. Well they'll get his.
Speaker 1: Bo did that?
Speaker 6: Oh?
Speaker 1: Okay, Bo did it?
Speaker 20: I haven't.
Speaker 1: I just want to go ahead.
Speaker 12: Normally, these media.
Speaker 23: Relations people are always stand offish, but when I made
Speaker 23: the follow up call to find out how the investigation
Speaker 23: was going, she said, I am really glad for the
Speaker 23: Tom Martino show. You guys do a lot of good
Speaker 23: for people with these towing and booty issues, so.
Speaker 8: That made me good.
Speaker 5: Excellent, that's really good. So what were you saying, bo?
Speaker 5: I mean, now, what were you saying?
Speaker 18: Du You know when both started working in this case,
Speaker 18: I helped him out a little bit last week, and
Speaker 18: I did track down the owner of that apartment complex.
Speaker 18: It's a Florida company, a really big property ownership company
Speaker 18: called pride Rock Capital Partners.
Speaker 1: Pridewalk Capital Partners, Okay.
Speaker 18: And they're according to their website, they have a map
Speaker 18: and it looks like they're in between ten and fifteen states.
Speaker 10: So I left.
Speaker 18: So I called them, believe at least twice. There's no answer,
Speaker 18: but I left a voicemail and asked them to give
Speaker 18: us a callback to kind of discuss this issue if they.
Speaker 1: Have any instru mentioned a veteran and all of that.
Speaker 18: I didn't mention the veteran part, but I did mention
Speaker 18: that we're working on a story about you know what,
Speaker 18: to me appears to be a suspicious booting, predatory booting practice.
Speaker 1: In my opinion, there's no warning.
Speaker 8: Signs right bo No, and it's a skin.
Speaker 23: It's this manager Sammy needs tenants that most of them
Speaker 23: are low income and they don't have the money or
Speaker 23: the where with all the data. I mean, it's just
Speaker 23: illegal always.
Speaker 8: And just scam.
Speaker 1: Now here's what I want to say.
Speaker 4: Here's what I want to say, real quick, guys, hold on,
Speaker 4: she can go to small claims court and get that
Speaker 4: money back because it's going to be hard for him
Speaker 4: to prove their signs when there's no signs. Plus the
Speaker 4: PUC do both. But I suggest you go to small
Speaker 4: claims court.
Speaker 1: What did you want to add to?
Speaker 18: Pride Rock Capital Partners never return my call. They seem
Speaker 18: to have no comment on this matter.
Speaker 4: Capital Partners. I mean, look at the name. They're not
Speaker 4: you know, I guess they're not very proud. I want
Speaker 4: to leave a message for him live on the air.
Speaker 1: Oh, I want to. I want to. We'll get that number.
Speaker 1: We'll do that after the break.
Speaker 4: Pride Rock Capital Partners owns the project and they and
Speaker 4: they did not return calls.
Speaker 23: Okay, PUC is going to call me hopefully tomorrow with
Speaker 23: camera's permission to give me an update of the investigation.
Speaker 12: So they are actively investigating it, which is good.
Speaker 1: Thank you.
Speaker 4: We got we got partial victory here in that. We
Speaker 4: got the PC interested. We're gonna follow this through. Yeah,
Speaker 4: they suck. We got more coming up.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 1: Hi Tom Artino here, we have Brian Burns with us
Speaker 1: for this question.
Speaker 5: I want to ask Brian is with Compass Insurance Group,
Speaker 5: home of the free insurance checkups to make sure you're
Speaker 5: not over or under insured or paying.
Speaker 1: Too much three h three nine nine six nine thousand.
Speaker 5: Brian Alan bought a branded title, meaning the car had
Speaker 5: some minor flood damage and they totaled it out, So
Speaker 5: it's a branded title. He bought it for a really
Speaker 5: good deal, no matter why.
Speaker 4: It's a two thousand and eight Aston Martin and he
Speaker 4: has a really good deal on it, and he bought
Speaker 4: it for ten grand.
Speaker 1: He wants to know about insuring it. What will happen
Speaker 1: in a collision?
Speaker 5: Coverage or how do you let's notice ask this, how
Speaker 5: do you ensure those kinds of cars?
Speaker 22: Well, so, a lot of branded or salvage titles. I
Speaker 22: don't know if this is a salvaged or not.
Speaker 1: But that's what it is.
Speaker 22: It is a salvage title. Okay, because sometimes branded in
Speaker 22: Colorado means like it has hail damage. But the words
Speaker 22: it's still drivable, it's not a safety issue. Salvage.
Speaker 1: Well, let's ask him. Let's ask him Alan does it
Speaker 1: actually say salvage.
Speaker 24: It says salvage. Yeah, but it's it's operable. I mean,
Speaker 24: it runs great.
Speaker 1: No, I get it, I get it. Let's talk about
Speaker 1: ensuring it.
Speaker 22: Yeah, so it's going to be difficult to get. Well,
Speaker 22: you're not going to get any kind of physical damage
Speaker 22: insurance on it unless you have it rebuilt a rebuilt title,
Speaker 22: which means that you have gone undergone all the uh
Speaker 22: you know, you go through the DNB, you provide the
Speaker 22: documentation of any kind of repairs that you've done to it,
Speaker 22: and then they can rebuild. They will give you a
Speaker 22: rebuilt title at that point, and then you can put
Speaker 22: physical damage coverage on the vehicle.
Speaker 5: But if but other than that, he won't ever get
Speaker 5: he won't ever get comprehensive. He won't ever get comprehensive
Speaker 5: or anything like that.
Speaker 22: No comprehensive or collision. It's going to be a liability only.
Speaker 1: What if somebody steals the car that he doesn't get
Speaker 1: any of it? Oh, no coverage, it's just liability only.
Speaker 22: If it's a salvage, it's already been paid out. It's
Speaker 22: it's been total. So the value of the car has
Speaker 22: been paid out already.
Speaker 8: I get it.
Speaker 1: So do you get that, Allen.
Speaker 5: You're not going to be able to ensure it. You're
Speaker 5: not going to be able to insure it for your yourself.
Speaker 5: At least you can get liability and drive.
Speaker 24: So here here's here's a question for for Brian. It's
Speaker 24: not it's not going to be a daily driver. Right,
Speaker 24: it's just going to be one of those cars that
Speaker 24: you know, we drive on the weekends and maybe date night.
Speaker 15: That kind of thing.
Speaker 22: What about a specialty carrier like Haggarty. Yeah, yeah, I
Speaker 22: mean that would be an option. If it wasn't a
Speaker 22: salvage title. They still look at the title work. So
Speaker 22: if it's a salvage title, they're not going to cover that.
Speaker 22: They're not going to cover for physical damage. Again, the
Speaker 22: whole meaning behind that is that the that the insurance
Speaker 22: company paid out the full value of the car, it's
Speaker 22: already been paid out, and and someone bought it back
Speaker 22: from the insurance company for salvage, and meaning they just said, hey,
Speaker 22: you know what, this is all paid out. This is
Speaker 22: what you can buy it back from us for. But
Speaker 22: at that point it's not insurable from a from a
Speaker 22: physical damage standpoint.
Speaker 24: All right, So listen, rebuilding a title or rebuilt title,
Speaker 24: is that difficult to do?
Speaker 4: Yes, Wait a minute, It doesn't mean you have to
Speaker 4: rebuild it. It just means that now now needs to
Speaker 4: be inspected by the state police exactly.
Speaker 24: Okay, So you you apply for it through.
Speaker 4: The state police, okay, and then they inspect it and
Speaker 4: then issue a brand new ven number.
Speaker 5: Oh okay, but listen, I want to talk practicality, Yeah,
Speaker 5: I want.
Speaker 4: I want to talk practicality to you. This car, you
Speaker 4: pay ten grand, that's your basis. Insurance is going to
Speaker 4: cost on that about fifteen hundred to eighteen hundred bucks.
Speaker 4: So you are paying twenty five percent almost of the
Speaker 4: value of that car to ensure it.
Speaker 5: Why not just uninsured? Just not have it insured. What
Speaker 5: does the most going to happen if you lose the
Speaker 5: whole thing? It's ten grand. I mean, I know it's
Speaker 5: worth more to you in your heart, but you only
Speaker 5: pay ten grand for it, no matter how you look
Speaker 5: at it. And what I'm saying to you is just
Speaker 5: drive it. I mean, you're already in it cheap. If
Speaker 5: you have to put a couple grand for a wreck
Speaker 5: into it, you do it yourself directly. You'll you'll get
Speaker 5: a deal with a body shop anyway, and you're not
Speaker 5: dealing with insurance. Why would you want to go through
Speaker 5: the headache of a re of a rebuilt title with
Speaker 5: a brand new ven number and then fighting with insurance
Speaker 5: on how much you're gonna get if you are wrecked.
Speaker 5: Because if you're thinking you're gonna get what it was worth.
Speaker 5: You're not even even with a rebuilt title.
Speaker 1: Brian. It's not gonna get less, it's not gonna.
Speaker 22: Bring no unless you have documentation of the repairs bringing
Speaker 22: the value back up. In other words, you've done all
Speaker 22: the work necessary to make it a vehicle that now
Speaker 22: has an insurance value. But to do that, you're spending
Speaker 22: Brian money rebuilding it.
Speaker 4: I know, and Brian, I've known people who did the
Speaker 4: I Car standards for splits and cars and clips and
Speaker 4: all of that that they do.
Speaker 1: They built it with the top top integrity and skill.
Speaker 5: They got a rebranded excuse me, they got a rebuilt
Speaker 5: certificate with a new ven number, and they still could
Speaker 5: never get the insurance value of a comparable car without
Speaker 5: that never.
Speaker 22: Yeah, yeah, And it's to your point, your you're going
Speaker 22: to always be in a battle situation showing documentation of
Speaker 22: what you spend here to be able to get the
Speaker 22: value that you think you should deserve out of it.
Speaker 22: But I guess my point.
Speaker 5: And if you don't even drive it that much, you
Speaker 5: even said Keven said he doesn't drive it that much,
Speaker 5: all the more reason don't ensure it.
Speaker 1: As long as you have liability, you're covered if you.
Speaker 5: Hurt someone, But if you get wrecked, hey man, that's
Speaker 5: the breaks, that's the smart money. That's It does make
Speaker 5: sense because of your basis being so low you're arguing
Speaker 5: for something.
Speaker 4: If you're thinking, oh, this thing is worth fifty sixty grand,
Speaker 4: you're never going to see that, never once.
Speaker 1: Brandon.
Speaker 5: Yeah, thanks for calling. Three h three seven one three
Speaker 5: talks seven one three eight two five five. Brian, again,
Speaker 5: we appreciate that very much. This always comes up when
Speaker 5: it comes to the value of what you're ensuring. Just
Speaker 5: because you spent a certain amount on something doesn't mean
Speaker 5: you can insure it for that. And that goes for projects,
Speaker 5: hot rods, antique stuff, boats, whatever.
Speaker 4: You can't necessarily ensure it for what you have in it.
Speaker 4: There are stated value policies, and I don't know if
Speaker 4: Brian is still there.
Speaker 1: Is he he is?
Speaker 5: Brian, explain what a stated value policy is and when
Speaker 5: you cannot use it and when you can use it.
Speaker 22: And it's not the phrase you want to use for
Speaker 22: what you're talking about. Stated value is not what's the
Speaker 22: phrase agreed?
Speaker 1: What do you want is what you want?
Speaker 22: So stated value is stating a value for what what
Speaker 22: you say your car is worth or whatever it is
Speaker 22: that you're stating, and the insurance policy will only pay
Speaker 22: that value or actual cash value, whichever is less. That's
Speaker 22: what stated value is. Agreed value is whenever you come
Speaker 22: and you have the value agreed upon with the insurance
Speaker 22: company and they agree to pay that value in the
Speaker 22: case of a loss. And that's what you see with
Speaker 22: classic vehicles like you were referring to. But they they
Speaker 22: will usually require documentation in order to come to that agreement.
Speaker 22: If it's above what they see as the value, then
Speaker 22: you have to have an appraisal done you and then
Speaker 22: you come to that value together.
Speaker 1: Okay.
Speaker 4: So a greed value versus stated value yep. Okay, And
Speaker 4: what you want is stated value. I know should be
Speaker 4: a grade value agreed yep.
Speaker 5: Stated because if you do a stated value, you can
Speaker 5: say it's worth fifty grand, they'll say, okay, fine, but
Speaker 5: they're only going to pay you ACV.
Speaker 22: Exactly exactly, so you're paying for the And the only
Speaker 22: reason you ever use stated valuing you have to sometimes
Speaker 22: is for let's say like an RV, because they don't
Speaker 22: have the technology where you put a vent in and
Speaker 22: it comes up with the value for the rating. It's
Speaker 22: for a rating purpose. It says, Okay, your purchase price
Speaker 22: on this was what it's one hundred thousand dollars. Okay, Well,
Speaker 22: one hundred thousand dollars goes in the stated value, but
Speaker 22: if the time of loss, it's not in a greed
Speaker 22: value policy. It's actual cash value. But they're rating it
Speaker 22: off the value of one hundred thousand because that's what
Speaker 22: you paid for it.
Speaker 5: I got it, I got it. We got more coming up.
Speaker 5: On the Troubleshooter Show. Hey, I'm Tom Martine.
Speaker 4: We were talking about branded titles and how you're never
Speaker 4: going to get the same value from a branded title
Speaker 4: car then you will from one that did not have a.
Speaker 5: Brand or did not get totaled by insurance. Jay, you
Speaker 5: have something to talk about with that in regard to
Speaker 5: branded titles.
Speaker 20: Hey, Tom, Hey, the number is a VN number is
Speaker 20: like your your car's DNA never changes, no matter what
Speaker 20: the status of the title can change, but you'll never
Speaker 20: get a different viin number.
Speaker 5: Well, Jay, I personally personally was with a guy who
Speaker 5: did a clip and you got a brand new VEN number.
Speaker 1: I don't now this will mind you. This was ten
Speaker 1: years ago. Yeah, No, he was literally issued a brand
Speaker 1: new VEN number.
Speaker 20: The reason they don't ever do that, and they're not
Speaker 20: really supposed to, is because that title gets followed through
Speaker 20: that vehicle's life. Very often what people will do is
Speaker 20: they'll take something like that and they'll figure out some
Speaker 20: way to get around it, which they're not supposed to
Speaker 20: do because it has a terrible history that you are
Speaker 20: not supposed to ever get a new VT number. That
Speaker 20: is the DNA of that car, it's where it's been,
Speaker 20: its law enforcement, it's insurance, it's the ownership, it's everything
Speaker 20: to that car.
Speaker 5: Well, I true mean this. We did a story one
Speaker 5: time on clip. We did a story one time on
Speaker 5: Channel four about clips people who put salvage cars together.
Speaker 4: Front half back half and how most of them were
Speaker 4: not using what's called I car standards, And we made
Speaker 4: the argument that there are a lot of cars out
Speaker 4: there that are running around very dangerous. They get into
Speaker 4: an accident, they'll fly into pieces. They won't crumble like
Speaker 4: they're meant to crumble with the unibody.
Speaker 1: This was a whole story we did well.
Speaker 5: During that process, we accompanied a guy who rebuilt the
Speaker 5: car by ICAR standards, had it inspected by state police
Speaker 5: and was issued a new VEN number.
Speaker 20: That probably wouldn't happen today because they're much more careful
Speaker 20: of stuff like that nowadays. Back in the day, I
Speaker 20: could call call DMV with somebody's license plate now and
Speaker 20: get their home address. But that stuff's kind of gone.
Speaker 20: Those days are mostly gone.
Speaker 4: Listen, here's what they said. If the VIN number is
Speaker 4: legible and intact, they will not reissue. This keeps the
Speaker 4: vehicle the original VIN. It's marked rebuilt or reconstructed after
Speaker 4: passing inspection. If the VIN is altered, missing, destroyed, or
Speaker 4: there are two VIN numbers.
Speaker 1: They will issue a new one. So you see, I
Speaker 1: was dealing with clips which would have been two VEN numbers.
Speaker 20: Yeah, that's a whole lot saying plus plus you have
Speaker 20: to be certified with a lot of things nowadays. Where
Speaker 20: I had a friend, he worked at a Toyota shop,
Speaker 20: so he'd buy Toyota's and do that. He did a
Speaker 20: really nice job. He's very honest about a bit.
Speaker 1: Well, you know, some of these rebuilt cars are just
Speaker 1: like just like new.
Speaker 20: Yeah, there are times when they're as good as any
Speaker 20: ever and sometimes even better. Because like the way he
Speaker 20: did it was was the perfection. It was amazing.
Speaker 1: Well, we gotta we gotta go.
Speaker 5: Thank you very much, guys three zero three Martino for help, information, referrals,
Speaker 5: Save all your problems for me