WEBVTT 1 00:00:00.640 --> 00:00:04.519 You're listening to Bill Handle on demand from KFI AM 2 00:00:04.519 --> 00:00:05.360 six forty. 3 00:00:05.759 --> 00:00:09.199 KFI AM six forty Bill Handle Here. It is a 4 00:00:09.480 --> 00:00:13.800 Tuesday morning, November twenty six, two day before Thanksgiving. Neil 5 00:00:13.839 --> 00:00:18.239 Savedra every Thanksgiving does the show and it's not filling in. 6 00:00:18.320 --> 00:00:22.559 He does his show and gives tips about cooking for 7 00:00:22.679 --> 00:00:26.079 Thanksgiving and it's a call in show. Well, it is Tuesday, 8 00:00:26.160 --> 00:00:28.960 which means it is time for our tech segment with 9 00:00:29.120 --> 00:00:35.320 Rich Demurrow, kfi's tech reporter, also a host of Well. 10 00:00:35.359 --> 00:00:37.520 He is host of rich on Tech Saturdays eleven to 11 00:00:37.560 --> 00:00:42.359 two pm every day on KTLA right Instagram at rich 12 00:00:42.399 --> 00:00:45.719 on Tech website, rich on Tech dot TV. And we're 13 00:00:45.679 --> 00:00:48.039 gonna talk a little bit later on about his holiday 14 00:00:48.119 --> 00:00:51.520 gift guide and Rich I will definitely deal with that 15 00:00:51.600 --> 00:00:53.920 some of the fun stuff that's out there. Anyways. 16 00:00:53.960 --> 00:00:55.560 Good morning, good morning. 17 00:00:55.840 --> 00:00:58.600 Okay, you know this was going to happen all right 18 00:00:59.119 --> 00:01:02.600 because you sent this to me. There's a new AI 19 00:01:02.719 --> 00:01:06.519 feature bringing old photos to life as a video. Okay, 20 00:01:07.400 --> 00:01:10.719 what do you do with those crazy guys that send 21 00:01:10.760 --> 00:01:12.599 those How do I put it? 22 00:01:13.599 --> 00:01:16.799 Richard Picks? Oh my gosh, no. 23 00:01:16.680 --> 00:01:18.640 What do you do? What happens with those. 24 00:01:19.159 --> 00:01:20.599 That's not what we're talking about here. 25 00:01:20.920 --> 00:01:25.000 This is this is for old family photosh got it. 26 00:01:25.040 --> 00:01:28.519 Well, you should see my old family photos with those, 27 00:01:28.560 --> 00:01:30.680 but let's talk about that for a moment. 28 00:01:31.359 --> 00:01:34.000 Yeah, So this is a feature from my Heritage. 29 00:01:34.040 --> 00:01:36.879 That's one of those you know DNA apps that helps 30 00:01:36.920 --> 00:01:38.200 you build your family history. 31 00:01:38.519 --> 00:01:39.319 They've been coming out. 32 00:01:39.200 --> 00:01:41.359 With these AI tools over the years to kind of 33 00:01:41.359 --> 00:01:44.200 bring back old old photos to life, so you can 34 00:01:44.239 --> 00:01:46.239 do simple things in the photos, like convert a black 35 00:01:46.239 --> 00:01:48.640 and white photo to color, you can restore a photo. 36 00:01:48.920 --> 00:01:51.120 But now they're starting to used A and I A 37 00:01:51.120 --> 00:01:53.959 A and I AI more and more, and their new 38 00:01:53.959 --> 00:01:55.159 feature is called live Memory. 39 00:01:55.239 --> 00:01:57.519 So you take an old photo. Let's take an old photo. 40 00:01:57.239 --> 00:02:00.319 Of grandma and grandpa, right, you put it into this app. 41 00:02:00.519 --> 00:02:03.640 It takes a bit, it will animate the photo. It 42 00:02:03.680 --> 00:02:07.680 will literally create a five second video even with your 43 00:02:07.719 --> 00:02:11.199 grandparents moving and like having, you know, smiling, whatever the 44 00:02:11.360 --> 00:02:14.120 gestures they're making, and it's all AI. So it kind 45 00:02:14.120 --> 00:02:16.039 of makes everything up. But it looks at the scene 46 00:02:16.080 --> 00:02:16.840 to figure out what. 47 00:02:16.759 --> 00:02:17.439 It might be doing. 48 00:02:17.759 --> 00:02:20.680 So keet on a bicycle might be riding the bicycle, 49 00:02:20.759 --> 00:02:22.960 you know, even though that picture was taken in nineteen twenty, 50 00:02:23.080 --> 00:02:26.280 nineteen thirty, and so you get to do this for free. 51 00:02:26.319 --> 00:02:28.759 You get three of them for free, and you can 52 00:02:28.800 --> 00:02:31.439 do more for paid. But I tested this out with 53 00:02:31.520 --> 00:02:34.000 an old picture of me and my wife, and you know, 54 00:02:34.159 --> 00:02:36.719 it's interesting. It's it's going to get better. It's very 55 00:02:36.840 --> 00:02:38.599 very interesting. I think if you have an old picture 56 00:02:38.599 --> 00:02:40.360 of a family member you want to try it on, 57 00:02:40.439 --> 00:02:41.520 I would say give it a try. 58 00:02:41.919 --> 00:02:47.560 So how's this going to affect the businesses that digitize 59 00:02:48.520 --> 00:02:53.240 old photos and old videos and super eight film if 60 00:02:53.280 --> 00:02:56.960 you remember when those were around. Is it going to 61 00:02:57.000 --> 00:02:58.719 take over that business? 62 00:02:59.280 --> 00:03:01.120 I don't think so, because this is more taking a 63 00:03:01.120 --> 00:03:03.919 photo that you have that's not a video and saying, 64 00:03:03.960 --> 00:03:08.759 you know what, this is an old picture of my grandpa, grandma, military, whatever, 65 00:03:09.280 --> 00:03:12.360 and it's a it's it's creating something out of nothing. 66 00:03:12.400 --> 00:03:12.919 Basically. 67 00:03:13.400 --> 00:03:17.280 All right, let's move over to Instagram. Let's you temporarily 68 00:03:17.319 --> 00:03:21.240 share your location with friends. What's the difference between that 69 00:03:21.520 --> 00:03:23.240 and turning off and on? 70 00:03:24.759 --> 00:03:28.319 Where what's that called my find my find my friends. 71 00:03:28.120 --> 00:03:30.240 Find my or whatever the hell it is? Because I 72 00:03:30.319 --> 00:03:34.240 have that because I always get lost. I think it's fine. 73 00:03:34.319 --> 00:03:35.039 My isn't it. 74 00:03:35.159 --> 00:03:36.919 Yeah, find my well used to be called find my 75 00:03:36.919 --> 00:03:38.439 Friends back in the day. Now it's just find my. 76 00:03:38.639 --> 00:03:41.599 But yeah, you know, look this is nothing new. There's 77 00:03:41.680 --> 00:03:45.000 many ways you can share a location with friends. Find 78 00:03:45.000 --> 00:03:47.840 My is obviously very popular because it's built into the iPhone. 79 00:03:48.840 --> 00:03:51.719 Snapchat is probably the most popular with the with the 80 00:03:51.759 --> 00:03:54.360 young EN's bill. You know, these are the kids that 81 00:03:54.400 --> 00:03:56.840 share everything. They don't really care about their privacy. And 82 00:03:56.879 --> 00:03:59.800 so there's actually a map on Snapchat that will show 83 00:03:59.800 --> 00:04:01.680 you your friends are. And people love it because they 84 00:04:01.680 --> 00:04:03.560 can see they're friends at school, they're friends at home, 85 00:04:03.639 --> 00:04:06.879 or their friends out with their other friends, friends on friends, whatever. 86 00:04:07.960 --> 00:04:11.039 And so I think Instagram wants to be in on that. 87 00:04:11.159 --> 00:04:14.120 And so you can share live location with your friends 88 00:04:14.280 --> 00:04:17.680 or a group for up to one hour, and so 89 00:04:17.720 --> 00:04:20.279 their ideas that you can meet up with friends if 90 00:04:20.279 --> 00:04:22.560 you're at a park or something, finding them at a 91 00:04:22.639 --> 00:04:25.879 baseball game, whatever. And again it's only for one hour, 92 00:04:26.040 --> 00:04:28.879 so it doesn't feel as privacy invasive as some other 93 00:04:29.079 --> 00:04:29.920 ways of doing this. 94 00:04:30.120 --> 00:04:32.680 Yeah, I'm a huge fan of find my for a 95 00:04:32.720 --> 00:04:35.120 couple of reasons. First of all, I'd like to know 96 00:04:35.120 --> 00:04:38.240 where everybody is because I'm nosy as hell, But more importantly, 97 00:04:38.240 --> 00:04:42.000 the safety aspect of this, particularly with your kids. It's 98 00:04:42.439 --> 00:04:44.959 to me it's invaluable to have this. 99 00:04:45.560 --> 00:04:46.959 Oh you have them all on a little map. 100 00:04:47.680 --> 00:04:49.639 Yeah, I have the little map, Michael. 101 00:04:49.680 --> 00:04:51.519 Let's do that with me and my wife. They'll check 102 00:04:51.560 --> 00:04:53.759 to see if we're like coming to get them at school. 103 00:04:54.079 --> 00:04:55.560 They'll be like, how come you're at the gym for 104 00:04:55.600 --> 00:04:59.279 so long? And I'm like, okay, stop looking at my location. 105 00:04:59.439 --> 00:04:59.720 Kid. 106 00:05:00.279 --> 00:05:02.720 Yeah, I mean, you can turn that off, but it's 107 00:05:03.040 --> 00:05:05.879 pretty important. I think. All right, you know what, let's 108 00:05:05.879 --> 00:05:07.439 take an early break because I want to come back 109 00:05:07.480 --> 00:05:10.079 and talk about a couple of things, and also I 110 00:05:10.120 --> 00:05:14.160 want to talk about your holiday gift guide on your website. 111 00:05:14.639 --> 00:05:18.800 What's going on out there? All right? Now? This is 112 00:05:18.879 --> 00:05:21.519 kind of a neat one. The Ritz Carlton Santa Barbara 113 00:05:22.160 --> 00:05:25.879 is adding a robotic messuse. So I have a question. 114 00:05:26.519 --> 00:05:29.720 What if there's a glitch and it punches through your sternum? 115 00:05:29.800 --> 00:05:30.639 What the hell do you do? 116 00:05:31.360 --> 00:05:34.720 Well, you call a good lawyer, I guess, But hopefully 117 00:05:35.319 --> 00:05:39.040 that does not happen, because you know they've. 118 00:05:38.879 --> 00:05:39.600 Done their research. 119 00:05:39.639 --> 00:05:42.240 There is an emergency stop button though, so it tells 120 00:05:42.279 --> 00:05:44.519 me that they're not one hundred percent certain that that 121 00:05:44.560 --> 00:05:49.319 can't happen. So this is a robotic messeuse called Escape. 122 00:05:49.680 --> 00:05:53.439 It's spelled A escape like the letter A and then escape, 123 00:05:53.439 --> 00:05:56.720 but it's pronounced escape. And this is going in at 124 00:05:56.720 --> 00:06:00.120 the Rich Carlton Santa Barbara. The bookar there and and 125 00:06:00.279 --> 00:06:02.680 it is high end. It's going to be self service 126 00:06:02.839 --> 00:06:04.839 twenty four to seven. Well I don't know if it's 127 00:06:04.839 --> 00:06:06.319 twenty four to seven. They didn't say that, but it's 128 00:06:06.319 --> 00:06:09.480 going to be self service. And it's a massage system, 129 00:06:09.519 --> 00:06:12.439 so it uses AI to scan your body, figures out 130 00:06:12.480 --> 00:06:15.920 all like to say, over a million three D data points, 131 00:06:16.199 --> 00:06:18.000 and then it comes up with a custom massage. So 132 00:06:18.079 --> 00:06:20.360 from this touch screen you can choose the focus areas, 133 00:06:20.399 --> 00:06:23.000 how much pressure you want, the music, and it remembers 134 00:06:23.000 --> 00:06:25.199 all of it for next time. So I think this 135 00:06:25.319 --> 00:06:28.120 sounds really interesting. Of course, people are going to say, oh, 136 00:06:28.199 --> 00:06:31.879 this is taken away jobs. It's taken away jobs probably 137 00:06:32.319 --> 00:06:32.680 you know. 138 00:06:32.600 --> 00:06:35.360 It's it's changing the nature of work. I guess I 139 00:06:35.360 --> 00:06:35.839 can say. 140 00:06:35.879 --> 00:06:38.519 So number one, this is probably going to run without 141 00:06:38.560 --> 00:06:40.759 a lot of people, which means hotels that when it 142 00:06:40.879 --> 00:06:44.360 normally have a Masseuse could have a massage system number two. 143 00:06:44.399 --> 00:06:48.959 The company says there is a twenty nine thousand, twenty 144 00:06:49.040 --> 00:06:53.680 nine thousand gap in the therapist need in the massage industry, 145 00:06:53.720 --> 00:06:56.360 which means there's less people than to fill jobs. 146 00:06:56.600 --> 00:06:57.879 So you have that. 147 00:06:58.079 --> 00:07:02.759 Since it's replacing so many Philippine messuses. Does it also 148 00:07:02.800 --> 00:07:03.519 sing karaoke? 149 00:07:05.319 --> 00:07:06.680 I'm not sure on that one. 150 00:07:06.920 --> 00:07:10.160 All I know is that a thirty minute massage is 151 00:07:10.199 --> 00:07:12.920 about seventy five dollars at a location in New York City, 152 00:07:13.920 --> 00:07:14.759 and I'm exciting bad. 153 00:07:14.959 --> 00:07:18.600 That's not bad because if you're going to a Rich Carlton, 154 00:07:19.480 --> 00:07:23.560 a sixty minute massage is it could be one hundred 155 00:07:23.600 --> 00:07:26.639 and thirty hundred and fifty dollars, and that's with karaoke. 156 00:07:27.319 --> 00:07:30.160 Oh wow, Well, I don't know if I assume it's 157 00:07:30.160 --> 00:07:31.600 not going to be seventy five bucks. I don't think 158 00:07:31.639 --> 00:07:35.079 you can walk into a Rich Carlton and sniff without 159 00:07:35.560 --> 00:07:38.120 spending seventy five dollars. So there's no way this massage 160 00:07:38.120 --> 00:07:38.879 is going to be that cheap. 161 00:07:39.560 --> 00:07:42.879 Yeah, I'm sure a lot of people will do it 162 00:07:43.079 --> 00:07:46.040 just for sort of the joys of doing it, just 163 00:07:46.040 --> 00:07:50.199 to experiment, just to try something new. And so I'll 164 00:07:50.199 --> 00:07:52.879 bet you it does really well, and I'll bet you 165 00:07:53.160 --> 00:07:58.639 that it costs a fortune to buy. Oh yeah, for 166 00:07:59.600 --> 00:08:02.600 the facility. Okay, let's do it. We're gonna spend a 167 00:08:02.600 --> 00:08:06.480 few minutes talking about your holiday gift guide, which you 168 00:08:06.519 --> 00:08:10.360 do every year. It's on your website, rich on tech 169 00:08:10.480 --> 00:08:15.000 dot TV. And I know we're getting plenty of time 170 00:08:15.040 --> 00:08:16.839 to this, so if we run out of time, we'll 171 00:08:16.879 --> 00:08:18.959 go if we have too much information, we'll go to 172 00:08:19.040 --> 00:08:21.519 a couple of other topics. So what I want to 173 00:08:21.600 --> 00:08:26.439 do is ask what's hot, what's not, and how much 174 00:08:26.680 --> 00:08:29.759 money are we going to spend for insert name a 175 00:08:29.800 --> 00:08:30.399 product here. 176 00:08:30.920 --> 00:08:33.480 Well, I think, look, this holiday number one, this holiday 177 00:08:33.480 --> 00:08:36.399 shopping season is shorter than years past because if you 178 00:08:36.440 --> 00:08:39.519 do the math, there's like a couple less days between 179 00:08:39.559 --> 00:08:43.000 Thanksgiving and Christmas. So I think there's twenty six days 180 00:08:43.039 --> 00:08:46.399 between those two holidays, which in many years it's like 181 00:08:46.480 --> 00:08:49.799 closer to thirty thirty one something like that. So there's 182 00:08:49.879 --> 00:08:52.960 less time. And already, I mean you're talking, we're getting 183 00:08:52.960 --> 00:08:55.360 to Thanksgiving, we're getting to Black Friday, and that's kind 184 00:08:55.360 --> 00:08:57.519 of like when the deals start and when you have 185 00:08:57.600 --> 00:09:00.600 to start buying stuff because you're getting this stuff shipped 186 00:09:00.600 --> 00:09:03.679 to our house in many instances, and you want to 187 00:09:03.679 --> 00:09:06.279 make sure you're getting that earlier then later. Right, And 188 00:09:06.320 --> 00:09:08.559 by the way, one pro tip Bill I learned this 189 00:09:08.639 --> 00:09:11.799 the hard way. Open up your boxes as they arrive 190 00:09:11.919 --> 00:09:14.159 to your house. Do not wait until the night before 191 00:09:14.200 --> 00:09:16.679 you give them as gifts, because guess what. One time 192 00:09:16.759 --> 00:09:19.840 I ordered something and I didn't open the box until, 193 00:09:19.919 --> 00:09:21.399 you know, the holidays I was going to give it. 194 00:09:21.519 --> 00:09:23.200 I opened it up the night before, and next thing 195 00:09:23.200 --> 00:09:25.000 you know, it was the wrong thing in the box. 196 00:09:25.600 --> 00:09:28.240 So do not wait to open these boxes that you 197 00:09:28.279 --> 00:09:31.240 get from any retailer. All right, With that said. On 198 00:09:31.279 --> 00:09:33.120 my list, I put a lot of stuff. I like 199 00:09:33.240 --> 00:09:35.759 to find useful stuff. I like to find interesting stuff, 200 00:09:35.759 --> 00:09:38.919 and this is all stuff that I've personally tested, things 201 00:09:39.000 --> 00:09:44.200 like earbuds, things like power banks. My number one pick 202 00:09:44.440 --> 00:09:47.559 is always the same every year. It's the Aura Digital 203 00:09:47.600 --> 00:09:50.440 picture frame. Every single person that has gotten one of these, 204 00:09:51.000 --> 00:09:53.000 not all of them have emailed me, but the ones 205 00:09:53.039 --> 00:09:55.600 who have just say, this is the most incredible gift 206 00:09:55.679 --> 00:09:59.240 because everyone likes seeing pictures, and so that unlocks those 207 00:09:59.240 --> 00:10:01.840 pictures from your onto a digital picture frame. And the 208 00:10:01.840 --> 00:10:04.679 best part with the aura is that as a kid 209 00:10:04.720 --> 00:10:07.120 that gives it to your parents or loved one. You 210 00:10:07.159 --> 00:10:10.159 can actually update the photos on that frame from your phone, 211 00:10:10.200 --> 00:10:12.799 like you can submit photos right from your phone and 212 00:10:12.840 --> 00:10:14.840 it will show up on their frame no matter where 213 00:10:14.840 --> 00:10:16.000 it is, which is really cool. 214 00:10:16.159 --> 00:10:17.639 So you're canna be in. You can be an eighty 215 00:10:17.679 --> 00:10:21.759 five year old grandma and instead of having thirty five 216 00:10:21.919 --> 00:10:26.840 pictures across every counter, there's just one and it's rotating 217 00:10:27.200 --> 00:10:29.120 the pictures through. Do I have that right? 218 00:10:29.559 --> 00:10:29.799 Yes? 219 00:10:30.000 --> 00:10:32.039 And you're not just rotating. You know, back in the 220 00:10:32.120 --> 00:10:35.000 day you had the old photo frames, you would upload 221 00:10:35.039 --> 00:10:37.200 the pictures once, you know, Christmas Day or the day 222 00:10:37.240 --> 00:10:40.840 after whatever, and you would never update them. This you 223 00:10:40.879 --> 00:10:43.600 can constantly update them because it's going from your phone, 224 00:10:43.639 --> 00:10:46.120 which is really nice as well. So I love that. 225 00:10:47.360 --> 00:10:49.159 Let's see what else do we have here? A lot 226 00:10:49.200 --> 00:10:52.080 of travel stuff. I talked about the self cleaning kitty 227 00:10:52.120 --> 00:10:54.039 litter box. I still think that's life changing. A lot 228 00:10:54.080 --> 00:10:58.240 of people have been emailing me about that smart rings there. 229 00:10:58.519 --> 00:11:01.080 I would say they're popular, but they're too expensive right 230 00:11:01.080 --> 00:11:03.840 now for most people. But that's a that's a gift. 231 00:11:03.840 --> 00:11:07.679 If someone has everything they need. Headphones I've always said. 232 00:11:07.480 --> 00:11:09.919 Those are a great gift to a couple that I like. 233 00:11:10.679 --> 00:11:11.720 The noise cancelation. 234 00:11:11.919 --> 00:11:14.399 Obviously those are very popular, but if you've got a 235 00:11:14.480 --> 00:11:17.559 runner in your life, I've been testing these shocks open 236 00:11:17.600 --> 00:11:20.799 run headphones, which in LA especially, you know, you want 237 00:11:20.840 --> 00:11:23.159 to be aware of your surroundings while you're running outside. 238 00:11:23.600 --> 00:11:26.720 These are great because they don't seal up your ear drums, 239 00:11:27.080 --> 00:11:30.320 so they actually use bone conduction technology, so you actually 240 00:11:30.639 --> 00:11:33.480 kind of hear what's happening. Yeah, it's really great. And 241 00:11:33.519 --> 00:11:35.000 you can also swim with them too, which a lot 242 00:11:35.039 --> 00:11:37.799 of people like you. How much are those those are 243 00:11:37.840 --> 00:11:39.679 on sale? Those are a great deal right now ninety 244 00:11:39.720 --> 00:11:43.039 bucks and they're typically a lot more. So those are 245 00:11:43.080 --> 00:11:45.480 great and wooll. 246 00:11:44.799 --> 00:11:47.960 Because I just ordered some very expensive headsets, which hopefully 247 00:11:47.960 --> 00:11:54.559 I'm going to cancel immediately because you'd say they're yeah, well, 248 00:11:54.600 --> 00:11:56.480 it's just crazy. I can't believe how much I spent. 249 00:11:56.559 --> 00:11:59.039 What do they call you spend? What did you get bows? No, 250 00:11:59.320 --> 00:12:01.360 I got beats Beat Beat. 251 00:12:01.440 --> 00:12:04.919 Yeah, you know, those are highly ranked and they're highly rated, and. 252 00:12:04.879 --> 00:12:07.399 Yeah they're highly expensive, they are. 253 00:12:07.240 --> 00:12:09.720 But they actually have a pair right now. That's a 254 00:12:09.720 --> 00:12:11.399 great deal for two hundred and fifty bucks. 255 00:12:11.519 --> 00:12:13.679 Yeah, I think I paid. I think I paid for 256 00:12:13.720 --> 00:12:17.159 that much, and mainly because I do phone calls and 257 00:12:17.200 --> 00:12:19.320 I listened to books on tape. I'm not a big 258 00:12:19.399 --> 00:12:23.440 music guy, so id they're overpriced for me, but they're 259 00:12:23.519 --> 00:12:27.600 just so damn comfortable on my ears. That's what works for. 260 00:12:27.600 --> 00:12:29.919 This is this is literally what we're saying on our 261 00:12:29.919 --> 00:12:30.600 segment tomorrow. 262 00:12:30.639 --> 00:12:33.120 That's so weird because we had we had this guy 263 00:12:33.159 --> 00:12:35.440 in from another reviews website and he said, you know, 264 00:12:35.480 --> 00:12:38.240 look all these noise canceling the bows, the Sony. I 265 00:12:38.360 --> 00:12:41.480 like the ones from Sonos as well. They're all great, 266 00:12:41.559 --> 00:12:44.279 but the beats are literally the most comfortable. 267 00:12:43.799 --> 00:12:45.759 Out of the entire bunch. So it's funny you said that. 268 00:12:46.000 --> 00:12:49.360 Yeah, And so I mean that's exactly you know what 269 00:12:49.440 --> 00:12:50.000 I'm spending. 270 00:12:50.559 --> 00:12:51.159 I had a pair. 271 00:12:51.159 --> 00:12:53.879 Are you ready for this? They were stolen? 272 00:12:54.679 --> 00:12:55.200 Oh wow? 273 00:12:55.320 --> 00:12:58.519 So this is my second go round? Yeah, okay, I 274 00:12:58.600 --> 00:13:01.600 don't know if they were stolen them where. I have 275 00:13:01.679 --> 00:13:04.879 no idea where they were stolen. I have. I used 276 00:13:04.919 --> 00:13:09.519 to have friends, which by mistake, I actually invited someone 277 00:13:09.559 --> 00:13:11.919 over and cleaned out completely. 278 00:13:12.000 --> 00:13:13.639 Oh wow, your friends are stealing from you? 279 00:13:13.799 --> 00:13:17.120 That Oh yeah, of course they are, of course friends. 280 00:13:18.039 --> 00:13:20.120 What I did, well, let me put it this way. 281 00:13:20.200 --> 00:13:23.080 I had acquaintances because I don't have friends. 282 00:13:23.559 --> 00:13:26.240 This is getting weird. Who are you inviting over? That's well, 283 00:13:26.399 --> 00:13:27.240 I'll tell you one thing. 284 00:13:27.399 --> 00:13:30.519 They're not coming back. Uh and if I see them 285 00:13:30.519 --> 00:13:33.799 with a pair of Beats headphones on while they're driving along, 286 00:13:33.919 --> 00:13:38.879 that's going to be problematic. Okay, Rich the website. You 287 00:13:38.879 --> 00:13:42.360 can find all these holiday gifts on Rich's website at 288 00:13:42.480 --> 00:13:44.759 rich on tech dot TV. Do I have that right? 289 00:13:45.200 --> 00:13:47.720 That is Rich on tech dot tv, Front, front and center. 290 00:13:48.000 --> 00:13:51.320 Okay, Rich, thank you. We will talk next Tuesday. All right, 291 00:13:51.600 --> 00:13:56.360 got it? All right? Uh? Now I want to tell 292 00:13:56.399 --> 00:13:59.960 you a little bit about how I used to do business. 293 00:14:00.240 --> 00:14:04.200 I've been a business person since my twenties, most of 294 00:14:04.240 --> 00:14:07.679 my business being spectacular failures, I might add, but occasionally 295 00:14:07.799 --> 00:14:10.720 one or two of them working. When I had to 296 00:14:10.759 --> 00:14:15.360 fire somebody, I would line up my employees and I 297 00:14:15.399 --> 00:14:18.320 would say, for both, for those of you that think 298 00:14:18.360 --> 00:14:21.279 they still have a job, here, take a step forward, 299 00:14:22.120 --> 00:14:23.320 and then I'd point to someone and. 300 00:14:23.360 --> 00:14:26.120 Go, what you not so fast? 301 00:14:27.399 --> 00:14:31.440 Now? For those of you that think that brick and 302 00:14:31.519 --> 00:14:37.519 mortar stores are dead, or dying because of internet sales. 303 00:14:37.600 --> 00:14:43.879 Online sales not so fast. And why is that? Well? 304 00:14:43.879 --> 00:14:46.679 Because are there plenty of stores that have gone under? 305 00:14:46.840 --> 00:14:54.519 Plenty of them. However, well managed stores do just fine. 306 00:14:54.919 --> 00:14:59.519 Target absolutely on top of it, certainly costco. I mean, 307 00:14:59.559 --> 00:15:03.159 they've us done. They always do well. So let me 308 00:15:03.159 --> 00:15:07.519 tell you about TJX. TJX is a holding company of 309 00:15:08.200 --> 00:15:14.120 discount chains like TJ Max. They also own what else 310 00:15:14.159 --> 00:15:20.919 do they own? They own Rosses Marshals, So how do 311 00:15:21.039 --> 00:15:23.840 they get away with it? How are they doing well? 312 00:15:23.879 --> 00:15:27.200 Just to give you an idea, the market capitalization of TJX, 313 00:15:28.120 --> 00:15:31.440 which owns these discount chains is up one hundred and 314 00:15:31.519 --> 00:15:35.440 ninety four percent over the past decade. Basically has tripled 315 00:15:35.919 --> 00:15:39.399 in value over the last ten years, and that includes 316 00:15:39.440 --> 00:15:45.759 the pandemic. So why is that? And online shopping is 317 00:15:45.759 --> 00:15:51.879 at a record high and you know, not only for 318 00:15:51.960 --> 00:15:55.200 a change, but for well managed stores. Shopping center owners 319 00:15:55.279 --> 00:15:58.960 aren't threatened at all. And we thought, wait a minute, 320 00:15:59.159 --> 00:16:02.240 shopping center are gone. A lot of them closed down. 321 00:16:03.519 --> 00:16:07.080 Americans bought three hundred billion dollars in retail goods online 322 00:16:07.159 --> 00:16:11.440 last quarter. Now e commerce okay, out of the three 323 00:16:11.519 --> 00:16:18.639 hundred billion dollars in online last year, the e commerce 324 00:16:18.720 --> 00:16:21.919 part of it. No, let me do this, three hundred 325 00:16:21.919 --> 00:16:26.879 billion dollars in retail goods last year. So Amy, real quickly. 326 00:16:26.919 --> 00:16:29.440 I want to ask you a question, okay, and that is, 327 00:16:30.399 --> 00:16:33.519 of the three hundred billion dollars in retail that was 328 00:16:33.559 --> 00:16:36.879 sold last year, how much of it you think was 329 00:16:37.159 --> 00:16:41.159 e commerce? If you had to guess, oh. 330 00:16:40.519 --> 00:16:45.840 I would say at least half, but probably more sixteen percent. Oh, 331 00:16:46.080 --> 00:16:49.519 probably a lot less than half. That's exactly correct. 332 00:16:49.960 --> 00:16:55.120 And therein lies my story because retailers, mortar and brick 333 00:16:55.200 --> 00:17:00.000 stores shouldn't have to worry, and well managed ones don't 334 00:17:00.159 --> 00:17:06.119 have to worry. A couple of reasons. One, the retail 335 00:17:06.160 --> 00:17:10.640 construction is way down, so those that have space for 336 00:17:10.680 --> 00:17:14.880 the most part vacant. See our to near record lows. Now, 337 00:17:14.920 --> 00:17:17.880 while Americans stayed at home during the height of the pandemic, 338 00:17:17.920 --> 00:17:19.680 we had no choice, of course, we had to stay 339 00:17:19.680 --> 00:17:23.519 at home during the pandemic. Once the pandemic is over, 340 00:17:23.799 --> 00:17:29.559 we flocked to stores and restaurants. Now, Unfortunately, a lot 341 00:17:29.559 --> 00:17:32.559 of restaurants closed down because they couldn't take what happened 342 00:17:32.599 --> 00:17:35.880 during the pandemic, and a lot of stores closed because 343 00:17:36.200 --> 00:17:41.400 they were effectively closed. But those that survived, and again 344 00:17:41.440 --> 00:17:46.200 we go back to well managed stores. The other thing, 345 00:17:46.839 --> 00:17:48.079 you know what, I'm going to take a break and 346 00:17:48.119 --> 00:17:51.960 come back and tell you the other reason that brick 347 00:17:52.000 --> 00:17:54.960 and mortar stores are doing so well, and they're doing 348 00:17:55.039 --> 00:18:01.480 something that online shopping that online retailers can't do. Now, 349 00:18:01.519 --> 00:18:05.200 I just asked Amy, of the three hundred billion dollars 350 00:18:05.400 --> 00:18:08.759 that was sold on in retail last year, how much 351 00:18:08.799 --> 00:18:11.240 do you think was e commerce? And she said over 352 00:18:11.279 --> 00:18:17.599 fifty percent. In reality, it's sixteen percent. The vast majority 353 00:18:17.599 --> 00:18:22.680 of goods are still at brick and mortar stores and 354 00:18:22.960 --> 00:18:28.079 there is a primary reason, and the success of stores 355 00:18:28.079 --> 00:18:30.519 that are doing just dynamite. Actually, there are a couple 356 00:18:30.519 --> 00:18:36.000 of reasons. One very well managed stores like Target, although yeah, 357 00:18:36.079 --> 00:18:38.799 I'll just say they're well managed. But let me give 358 00:18:38.799 --> 00:18:43.200 you an example why Marshalls does as well as it does. 359 00:18:43.319 --> 00:18:48.880 And the company TJX which owns tj Max and other companies, 360 00:18:49.720 --> 00:18:55.039 what they do is attract customer shoppers across the income 361 00:18:55.119 --> 00:18:59.559 spectrum because what they've done is created and this is brilliant, 362 00:19:00.240 --> 00:19:05.759 what's called a treasure hunt experience. Right it sources merchandise 363 00:19:05.839 --> 00:19:10.319 and limited quantities from over twenty one thousand vendors in 364 00:19:10.359 --> 00:19:13.400 more than one hundred countries. That's a lot of buyers. 365 00:19:13.440 --> 00:19:17.720 And what ends up happening hardcore shoppers, my daughter is one. 366 00:19:18.720 --> 00:19:23.559 They go there just to see what's on sale, what 367 00:19:23.680 --> 00:19:27.920 do they have, because you never know, and when there 368 00:19:27.960 --> 00:19:34.960 is something there that you want, it's ridiculously cheap. So 369 00:19:35.319 --> 00:19:40.160 the potential for these deals attracts even millionaires, people that 370 00:19:40.240 --> 00:19:41.839 have all the money in the world. They can go 371 00:19:41.880 --> 00:19:46.680 to major stores, they can go to Nordstroms, they go 372 00:19:46.799 --> 00:19:50.279 to Marshals because they just don't know what they want. 373 00:19:51.480 --> 00:19:54.920 That is something and what that does is translate into 374 00:19:55.359 --> 00:19:58.200 what the Internet will never be able to do. And 375 00:19:58.240 --> 00:20:04.240 those are customer experiances. You go to a Dick's Sporting Goods, 376 00:20:04.279 --> 00:20:09.279 for example, there's a climbing wall in there. Now try 377 00:20:09.319 --> 00:20:12.440 doing that on the internet. Well, theoretically you could. You 378 00:20:12.559 --> 00:20:15.680 take your laptop and you go to a climbing wall 379 00:20:15.759 --> 00:20:18.480 facility and you go up doing some kind of purchase 380 00:20:18.480 --> 00:20:23.079 on your laptop. That gets a little more difficult. Most retailers, 381 00:20:23.079 --> 00:20:25.480 by the way of accepted that customers want to buy 382 00:20:25.480 --> 00:20:30.759 items online. Okay, that's simply part of life. So here's 383 00:20:30.799 --> 00:20:37.359 what they do. They delivered them very quickly, and people 384 00:20:37.519 --> 00:20:42.599 return what they don't want, and sometimes it's easier just 385 00:20:42.680 --> 00:20:44.799 driving to the store, especially when you have a fairly 386 00:20:44.799 --> 00:20:49.799 big item. Pet Smart, for example, seventeen hundred locations across 387 00:20:49.839 --> 00:20:53.640 the US and Canada, ships more than ninety percent of 388 00:20:53.720 --> 00:21:00.759 the online orders from its stores to save money, and 389 00:21:00.799 --> 00:21:04.559 they're able to compete, and they have partnerships with door 390 00:21:04.680 --> 00:21:09.920 Dash and Uber Eats. Both of those platforms are in 391 00:21:10.000 --> 00:21:14.079 fact partnering up. DoorDash has one hundred and fifteen thousand 392 00:21:14.160 --> 00:21:19.440 non restaurant retailers on the platform, including best Buy and 393 00:21:19.559 --> 00:21:26.759 lows So Sephora for example. I think they do waxing 394 00:21:26.880 --> 00:21:29.240 of some kind. I mean, I just don't understand that. 395 00:21:29.279 --> 00:21:34.519 I've never waxed. But it is not the demise of 396 00:21:35.519 --> 00:21:39.000 the brick and mortar. And you've got a lot of 397 00:21:39.039 --> 00:21:43.359 e retailers that have to have brick and mortar stores 398 00:21:44.720 --> 00:21:48.440 because that opens up new a whole line of new customers. 399 00:21:48.440 --> 00:21:53.720 For example, Warbis glasses, it started off as just online. 400 00:21:53.880 --> 00:21:57.319 The only way you could buy Warbies was online. Well, 401 00:21:58.240 --> 00:22:01.960