Speaker 1: Yeah, ripped new neat advice.
Speaker 2: Who you don't have? Come running suspass as we can.
Speaker 3: Shooter's gonna help come man.
Speaker 4: Six is the Troubleshooter Show Now Tom Martino.
Speaker 5: Hello, Tom Martino here, Welcome to the show. Three oh
Speaker 5: three seven one three talk three oh three seven one
Speaker 5: three eight two five five. Here to help you solve problems,
Speaker 5: answer questions, take calace, make your life just a little easier.
Speaker 6: That's what we do here each and every day. So welcome.
Speaker 5: Uh. If you have anything you want to talk about,
Speaker 5: you call and you can call by the way twenty
Speaker 5: four seven three oh three Martino three oh three six
Speaker 5: two seven eight four six six.
Speaker 6: We love to help you with anything.
Speaker 5: And uh, I'm going to uh bring in my buds
Speaker 5: over here. I have with me Robert from K and
Speaker 5: H Home Solutions. He is ops manager, and he says,
Speaker 5: windows going strong, doors going strong, they do that all year.
Speaker 5: Roofing slows down a bit. I bet siding, what about siding, man?
Speaker 5: What about sighting? Siding?
Speaker 7: What we'd offer a couple of different products. Obviously, Hardy
Speaker 7: put what's selling? What's your top selling? I'd say Hardy
Speaker 7: is going to be right up there next to maybe
Speaker 7: I'm a little bit of our meal run.
Speaker 5: Okay. I think these new composite sidings coming out are
Speaker 5: going to take over the market eventually.
Speaker 7: Yeah, they're long lasting, good warranties, baked on paint.
Speaker 5: They're good stuff, especially the ones that go beyond the
Speaker 5: surface or under the surface, right, and I'm talking about
Speaker 5: what they're usually plastic polymers and stuff.
Speaker 7: You carry those, yeah, we do, I mean that and
Speaker 7: vinyl the hardyboard is that obviously the cement board that's
Speaker 7: going to be. We don't carry them, but we do
Speaker 7: offer them obvious.
Speaker 5: Anyway, as far as windows, there's a lot, a lot
Speaker 5: of development in windows, but the the main development, I mean,
Speaker 5: the main difference in windows, well, I guess there's a
Speaker 5: lot the IGU insulated glass unit, which is the glass
Speaker 5: itself double triple. Uh, there's there's d n E triple.
Speaker 5: Really is that overkill? What do you think?
Speaker 7: I mean, it depends on your situation. I mean it
Speaker 7: does help a lot with like sound deadening if you
Speaker 7: look like a highway or something. Definitely a lot more
Speaker 7: efficient up in the higher elevations, but down here does
Speaker 7: serve some purposes.
Speaker 5: And then frames, you know, fiberglasses making another run at it.
Speaker 5: I like fiberglass, I like I like good vinyl. I
Speaker 5: don't like wood at all. I I in fact, I mean,
Speaker 5: what's fine? I guess if it's clad, yep. But I
Speaker 5: don't like wood clad for one reason. I had a
Speaker 5: home one time and I had clad windows on the outside,
Speaker 5: but on the inside you finish them right or they
Speaker 5: come finishing and eventually after redo them. So I had
Speaker 5: a guy come out just years ago and bid on
Speaker 5: redoing them because they, you know, fade. I mean, no
Speaker 5: matter what you do in Colorado, if you have wood,
Speaker 5: I don't care what finishes on it. Unless it's clad,
Speaker 5: it's going to wear out or fade or whatever. So
Speaker 5: the outside look fine because it's clad. The inside. I
Speaker 5: so this guy gives me a quote. I said, oh no, no, no,
Speaker 5: I don't want to replace my windows. I just want
Speaker 5: to refinish him. He says, pal, that's the refinished price
Speaker 5: because they have to mask them and strip them and
Speaker 5: stain them and polish it or whatever.
Speaker 8: You know.
Speaker 5: I said, forget that crap. Did I learn a lesson
Speaker 5: on wood? And that same years ago. Everybody moves to
Speaker 5: Colorado has a dream of having a rustic homb. I
Speaker 5: mean the big mistake a lot of people make is
Speaker 5: they move to the mountains, they get a rustic homb
Speaker 5: and they think right away that's what they want. But
Speaker 5: the wood doesn't. I don't care if it's cedar, I
Speaker 5: don't care what it is. It won't. It starts cracking,
Speaker 5: it starts warping. I mean, Colorado is brutal, brutal. On
Speaker 5: the outside of your house it is dex too, brutal.
Speaker 9: Yep.
Speaker 5: Even some composite decks can't.
Speaker 7: Hold up fading and stuff.
Speaker 5: Like that, and the warping from the heat. But anyway,
Speaker 5: if you have any questions, we have Robert with us
Speaker 5: FROMKNH Home Solutions. Now, this company goes back sixty five years.
Speaker 5: I always say, one of the oldest, if not the
Speaker 5: oldest home improvement company in Colorado. And Henry started. I
Speaker 5: knew Henry. I actually started with Henry, and then Ted
Speaker 5: took over, and then Lee and they all have the
Speaker 5: same traditions, so they're really good people. All right, let
Speaker 5: me go to the phones three oh three, seven, one
Speaker 5: to three talk Andrew as an issue. Speaking of what
Speaker 5: we're doing, let's talk about contractors. Andrew what's going on
Speaker 5: with the contractor? Andrew? Hello, Andrew, Hey man, I'm here.
Speaker 5: What's happening, Andrew?
Speaker 2: Check on?
Speaker 5: Check on Andrew. Sometimes when I open up and talk
Speaker 5: and don't go to them right away, they might just sleep. Julie,
Speaker 5: I'm going to go to how about that? Because this
Speaker 5: is contractor related. Although you don't have to have things
Speaker 5: home related today, but if you do, it's a great
Speaker 5: time to call.
Speaker 6: I'm going to talk to Julie now. Julie, Hi, what's happening?
Speaker 2: Hi?
Speaker 10: Thanks for taking my call.
Speaker 5: What's going on? Julie?
Speaker 10: I had tile work done five hundred and twenty seven
Speaker 10: square feet on my main level.
Speaker 6: And where was that tile put?
Speaker 10: It was put in the front entryway, down the hall,
Speaker 10: in a little bathroom, the laundry room, in the kitchen.
Speaker 6: Oh my goodness, that's a lot.
Speaker 10: That's a lot, five hundred and twenty seven square feet.
Speaker 10: Bought the tile from Carpet Exchange on my nickel and
Speaker 10: gave him a down payment.
Speaker 5: Now did they install it too or did you just
Speaker 5: buy it there?
Speaker 10: I just bought it there.
Speaker 11: I just bought it there.
Speaker 5: And then you hired so much one else and then
Speaker 5: you had.
Speaker 9: Someone else do it everybody else?
Speaker 10: Yes, okay, So anyway paid him ninety three hundred as half.
Speaker 5: And and who is him?
Speaker 6: Who did you pay?
Speaker 10: I paid Walter Gomez for elevated remodeling.
Speaker 5: Okay, so half down elevated remodeling Walter Gomez.
Speaker 10: Yes, and you.
Speaker 5: Know how I feel about half down. I feel like
Speaker 5: there's no reason about half down. But anyway, especially if you.
Speaker 12: Bought the materials, I do too.
Speaker 10: But anyway, I'm learning from all this. But so the
Speaker 10: work is now done.
Speaker 5: It took well.
Speaker 6: At least you got the work done.
Speaker 5: That's good.
Speaker 6: So did you pay the other half?
Speaker 5: No?
Speaker 10: I he a week after it started here?
Speaker 5: Wait a minute, are you telling me just for wait?
Speaker 5: Wait wait wait wait, just for installation? Let me get
Speaker 5: this straight. Ninety three hundred represented half? No, no, just
Speaker 5: for installation labor? You paid eighteen thousand, six hundred dollars.
Speaker 10: It would have been, but I didn't pay him all
Speaker 10: of that yet.
Speaker 6: Did you ever shop this price around?
Speaker 5: We're talking about installation thirty five bucks?
Speaker 1: No?
Speaker 5: No, no, that that is way high for just installation,
Speaker 5: thirty five dollars a square foot just for installation of tile?
Speaker 6: Well, oh, hold on? Did he have to tear out
Speaker 6: a floor.
Speaker 10: Yes, he had to tear out the floor.
Speaker 5: What did he have to tear out? That's still a
Speaker 5: little different. What did he have to tear out file?
Speaker 6: Yeah, that might be that that.
Speaker 5: Yeah, did he have to tear out five hundred, like
Speaker 5: five hundred square feet of that tile? Or did you?
Speaker 5: Did he? Or did he?
Speaker 6: Okay? Yeah, okay, then I might that might be a
Speaker 6: little different. Okay, so go ahead. Then what happened? Then
Speaker 6: he'd the work is done and you didn't pay.
Speaker 12: The other half?
Speaker 10: I gave him another After.
Speaker 12: A week he asked that he needed money.
Speaker 10: I stupidly gave him another five thousand.
Speaker 5: So so far you paid fourteen three.
Speaker 10: Yeah, fourteen three sixty six.
Speaker 6: Uh huh okay, And what's going on now?
Speaker 10: It has to be totally torn up?
Speaker 5: Now?
Speaker 6: Who said? Who said it has to be totally torn up?
Speaker 10: Well, okay, carpet exchange, this show remodeling, Colorado Paint Company,
Speaker 10: and he brought in heaving elevator green modeling.
Speaker 6: What are the problems? Tell me what's going on?
Speaker 5: What are the problems that you saw where you started
Speaker 5: questioning the work?
Speaker 10: Well, you don't see it till it's really done.
Speaker 9: Lippage.
Speaker 10: That means where the tiles are not even ones up
Speaker 10: ones down. Yeah, routwork is miscolored, it is uneven, is
Speaker 10: missing grout. He has ruined baseboards, He has taken the
Speaker 10: finsh off the stairs that butt up to it. He ruined.
Speaker 10: He has scratched four places on a ge refrigerator that
Speaker 10: the panel has to be replace.
Speaker 5: Does he agree it has to be redone or does
Speaker 5: he think it's a good job.
Speaker 10: Oh no, he has agreed to it, but I will
Speaker 10: not allow him to do it.
Speaker 5: Well, let me explain something to you for work, Julie,
Speaker 5: Let me explain something to you. Many times, when people
Speaker 5: want something redone and a contractor is willing to do it,
Speaker 5: you have a very weak case if you.
Speaker 6: Don't let them. I want to explain a few things
Speaker 6: to you.
Speaker 5: First and foremost, he didn't violate the Contractor's Trust Act.
Speaker 5: He did the work. Secondly, you owe according to contract.
Speaker 5: Now just listen before you Before you you disagree, you
Speaker 5: technically owe him even if he did it poor job.
Speaker 5: Because really, quality, believe it or not, is not part
Speaker 5: of a contract unless they tell you it will be
Speaker 5: done to a certain quality. I know that sounds weird,
Speaker 5: But laying down that tile, if it differs from the standard,
Speaker 5: it doesn't mean it's fraud. It doesn't mean it's a
Speaker 5: breach of contract. It means you don't like it. Now
Speaker 5: you might say, well, Tom, anybody who walks in wouldn't
Speaker 5: like it, and therefore I'm calling it a breach of contract.
Speaker 5: It very well maybe, but not intentional breach. So you
Speaker 5: don't have a very easy case to go after this guy,
Speaker 5: especially if he is saying I want to redo it,
Speaker 5: and you give him no chance to on the assumption
Speaker 5: he can't. Now there's probably a possibility he can. But
Speaker 5: what I would do in this case, if I had
Speaker 5: someone willing to redo it, I would say, under one condition,
Speaker 5: I have to have it in phases, inspect it because
Speaker 5: you did such a poor job, and I would engage
Speaker 5: someone too. Now, he's not charging you to redo it, right,
Speaker 5: he wants to redo it, is that right? Is he
Speaker 5: going to buy the tile? Is he going to buy
Speaker 5: the tile?
Speaker 10: That's that's being negotiated right now?
Speaker 5: Well, do you mean negotiated? He should pay for all
Speaker 5: of it. Why should you pay for any of it
Speaker 5: right right now?
Speaker 2: Now?
Speaker 5: If he's not willing to buy the tile, the deals off.
Speaker 5: But if he's willing to supply the materials and redo it,
Speaker 5: you need to give him a chance. In my opinion.
Speaker 5: If you don't give him a chance, here's what you do.
Speaker 5: Have it redone and sue him, and probably you want
Speaker 5: to know the truth, get nothing.
Speaker 6: Probably it does. Does a guy.
Speaker 5: Seem like he has substance? How did you find him?
Speaker 9: Three people?
Speaker 10: That it was word of mouth and that's why, I
Speaker 10: you know, figured if they liked.
Speaker 5: Him well in other words, people people who had him
Speaker 5: do work did little work.
Speaker 10: And he didn't use the same people he used.
Speaker 6: Oh so he doesn't do the work. He doesn't do
Speaker 6: the work.
Speaker 12: He did not supervise these people.
Speaker 6: Oh that's wrong. Yeah, yeah, so he just.
Speaker 10: Basically subbed at brained them. And they were illegals. I
Speaker 10: have nothing wrong with illegals that want to work.
Speaker 5: No, I get what you're saying. Yeah, we don't have
Speaker 5: to go there. You're right, you're right here. Look look,
Speaker 5: hold on a second, let's come back to this. Wait
Speaker 5: one second, three oh three seven one three talk three
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Speaker 5: now Waterpros is doing the best water systems. First of all,
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Speaker 5: when you choose Frank durand the real estate man dot
Speaker 5: Com to list your home with Remax Alliance. Three oh
Speaker 5: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 5: here three oh three seven one three talk seven one
Speaker 5: three eight two five five. Hey, let's talk to uh
Speaker 5: Julie again. Now, Julie, here's what I want to know.
Speaker 5: Where do you stand right now?
Speaker 10: He has said that he will give me ten thousand
Speaker 10: dollars back.
Speaker 12: He would refund ten thousand.
Speaker 10: Uh, he would refund seventy five, and he would buy
Speaker 10: tile replacement.
Speaker 5: Wait a minute, Wait a minute, Wait a minute, Hold on,
Speaker 5: Hold on, he will refund ten grand plus buy you
Speaker 5: tile and not purchase tile. Oh ten grand?
Speaker 12: QW he would refund seventy five and buy replacement.
Speaker 9: Tyle.
Speaker 5: How much did the tile cost you?
Speaker 10: Fifteen? I got it right here, it is one seventy six.
Speaker 5: Well, telling you on ten grand plus the tile.
Speaker 2: I want.
Speaker 10: But then he's saying because of this contract that I
Speaker 10: would owe him. He says, this leaves a balance of
Speaker 10: forty three hundred.
Speaker 12: He left me with more.
Speaker 5: Of course, I understand there's a balance of forty three
Speaker 5: but that's only if it was done properly right. I
Speaker 5: don't have any troublem properly Yeah, I know, you have
Speaker 5: no problem paying for it if it was done properly right.
Speaker 10: Because I feel I was taken advantage of because the
Speaker 10: standard of quality work was not performed.
Speaker 5: Here's what I would settle for. Here's what I would
Speaker 5: settle for. I would settle for. Well, no, man, I'd
Speaker 5: want all my money back. Well, I wouldn't settle for anything.
Speaker 5: I'd not only want my money back, I'd want my
Speaker 5: money back. And then he has to tear out what
Speaker 5: he did. I mean, that's going to cost you, look
Speaker 5: either way. But here's the problem. You see, this guy
Speaker 5: he has nothing unless I mean, where's he coming up
Speaker 5: with the ten grand? I wonder if I told him
Speaker 5: to ten grand. I'm wondering if he actually has the
Speaker 5: ten grand.
Speaker 10: Well, he said, you know, have pity on me, and
Speaker 10: you know, blah blah. You know, we all have our
Speaker 10: own woes.
Speaker 5: That's right. Look, if he's still willing, if he's willing
Speaker 5: to buy the tile and try to redo it, and
Speaker 5: you can have an inspector check it each step of
Speaker 5: the way, there's nothing wrong with that.
Speaker 10: Either how do I get an inspector? I do not.
Speaker 10: I have to tell you so much has gone on
Speaker 10: with mistruth from him that I cannot have him in
Speaker 10: the house.
Speaker 5: Then Julie. Then Julie, then don't let him in the house.
Speaker 5: Hire someone to tear it out and redo it. He's
Speaker 5: not going to do it. So you know, if you
Speaker 5: can get ten grand from him, get ten grand, do
Speaker 5: whatever you can. Then, but you're not going to get
Speaker 5: you all your money back because the guy doesn't have substance.
Speaker 5: When you deal with clowns, you kind of have to
Speaker 5: take some of that responsibility. Okay, you probably didn't do
Speaker 5: your due diligence. Okay, yeah, yeah, word of myth is
Speaker 5: not enough, believe it or not, especially from friends, because
Speaker 5: most of the time, and especially when you're dealing with
Speaker 5: a general who doesn't use the same cruise. When you
Speaker 5: use general contractors, you're not using the same people.
Speaker 6: You're using whoever they get.
Speaker 5: So therefore, if you don't want him back in your house,
Speaker 5: more power to you, then make any negotiated settlement you
Speaker 5: possibly can. Is he saying he wants you to pay
Speaker 5: the whole contract and then he refunds ten grand?
Speaker 10: Yeah, yeah, well that's the way I read.
Speaker 6: Well that's crazy.
Speaker 12: Look look at it is crazy.
Speaker 5: Look at look can somebody there chop or give this
Speaker 5: guy a call. Give this guy a call and give
Speaker 5: them the facts of life. I'll buy me just let's
Speaker 5: just try to negotiate some But listen, Julie, there's not
Speaker 5: going to be a perfect situation here. You dealt with
Speaker 5: a clown.
Speaker 12: Oh I know, I know, and you know I feel
Speaker 12: so adamant that I.
Speaker 10: Do not want him in my house. It is I can't.
Speaker 12: There are other stories that don't need to go online,
Speaker 12: are on air. I do not trust him.
Speaker 5: All right, look it and the name is elev Does
Speaker 5: he have a website Elevated Remodeling.
Speaker 10: Yeah, Elevated Remodeling. It's canned, all right.
Speaker 5: Is he on Facebook?
Speaker 9: He is?
Speaker 5: You got him on there too. Try to get me
Speaker 5: a picture of this guy. Good, Try to get me
Speaker 5: a picture of him. I want to put him on
Speaker 5: the sleeves brigade and warn others. Oh he no picture?
Speaker 5: All right, listen, Julie, Let jefputy chopper see what he
Speaker 5: can do. Three oh three seven one three A two
Speaker 5: five five, Andrew, we try to get you up front
Speaker 5: what's going on? Andrew?
Speaker 13: Okay, I might contract with Blue Sky Builder to resurface
Speaker 13: my driveway.
Speaker 5: And it's is it blue? You said, Blue Sky Builder builders?
Speaker 5: And they were going to resurface. Now, how did you
Speaker 5: find Blue Sky.
Speaker 13: Through home people?
Speaker 6: Okay, so they were going to resurface with what.
Speaker 13: I want to re surface with, like I saw on
Speaker 13: advertising with concrete. But the guy who was made the country.
Speaker 5: Now, how did home Depot? I didn't know home Depot
Speaker 5: was in the concrete business.
Speaker 13: No, Home Depot recommended they have a I went to
Speaker 13: home Depot and told them what I want to do,
Speaker 13: and they and the different.
Speaker 5: People and do they have a list or something?
Speaker 11: Right?
Speaker 13: And Blue Sky Builder, the guy named Charlie called me
Speaker 13: first Charlie and we talked yes, and we talked about it,
Speaker 13: and I wanted the surface like I saw on an
Speaker 13: advertising with the concrete.
Speaker 5: So you basically want to tear out the old concrete
Speaker 5: or do you have any what's on there now?
Speaker 13: The driveway is just pilling off? Well, he said that
Speaker 13: epoxy is better material, so he wants to do it
Speaker 13: in epoxy.
Speaker 6: Well, okay, do you is it a concrete driveway?
Speaker 2: Yes?
Speaker 5: Okay, you can sometimes go over a sailing concrete surface
Speaker 5: sometimes and you can surface it with a POxy that
Speaker 5: looks pretty good. Sometimes. Hold on, let's come right back
Speaker 5: to you. I'm Tom Martino. Let's find out what's going
Speaker 5: on with this one. Right after this, go with a
Speaker 5: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 5: don't pay a cent until you're content. Time for an
Speaker 5: insurance checkup free, no obligation. In comparison, call Compass Insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three O three seven seven to one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance. Oh three nine two zero sixteen
Speaker 5: twenty two. Hi Tom Martino here three all three seven
Speaker 5: one to three talks. So here's what happened. And by
Speaker 5: the way, I want to remind everyone. You can text
Speaker 5: me at the short code we call it for iHeart
Speaker 5: is five seven seven three nine. Just put Tom in
Speaker 5: there and they'll come right to me five seven seven
Speaker 5: three nine. You can also text me on my personal
Speaker 5: Google Voice and feel free to text me there about anything,
Speaker 5: and it does come to my cell phone and you
Speaker 5: can talk. You can ask for consumer advice, or if
Speaker 5: you want to know about my new company, Wave eight
Speaker 5: Wealth Management, I'd be happy to get get in touch
Speaker 5: with you there. If you want to text me real
Speaker 5: quick or I have other ways you can do that,
Speaker 5: of course, which is invest with Martino dot Com. But
Speaker 5: if you wanted to text me for anything about the
Speaker 5: show seven four seven eighty seven four seven eighty, that
Speaker 5: is personal. It comes to me, and I really appreciate people.
Speaker 5: They've been using it and not abusing it. So that's great. Now, Andrew,
Speaker 5: you hired Blue Sky Builders. You wanted to reserve as
Speaker 5: your driveway recommended by UH, recommended by Home Depot, and
Speaker 5: the old concrete was failing. Now Charlie recommended a POxy.
Speaker 13: What happened then, well, UH I signed the contract for
Speaker 13: six thousand dollars. I paid two fifty.
Speaker 6: Six thousand dollars. What size was that?
Speaker 13: Well, it's a three car garas driveway.
Speaker 9: But also they.
Speaker 13: Supposed to put the part sheet on the front entrance.
Speaker 5: To on the apron on the apron, but they weren't
Speaker 5: doing the garage.
Speaker 13: No, not the garage.
Speaker 5: About do you know how many square feet that would be?
Speaker 5: That a three car garage wide. Yes, that's about twenty
Speaker 5: four feet so at least, well me, it could be less,
Speaker 5: but it's usually it's usually unless it's really small, it
Speaker 5: could be eighteen I mean no, no, it's about twenty four.
Speaker 5: I don't see it being smaller than that anyway. Tell
Speaker 5: me this, how long is your driveway? I'm trying to
Speaker 5: get an idea of what.
Speaker 13: They're it's pretty long too, but how many.
Speaker 5: Square I understand that's not why you're calling. I want
Speaker 5: to know, though, What was the square footage? Do you know?
Speaker 5: I don't know? They okay, keep going, then keep going?
Speaker 5: So what happened then? What happened then?
Speaker 13: And they make first appointment? The guys show up measuring,
Speaker 13: and he's supposed to come back and start to work.
Speaker 13: She didn't show up, so they may go appointment with
Speaker 13: another guy. The show up, start to with the with
Speaker 13: the machine, start to grind the driveway. The machine was
Speaker 13: overheating soling blades. So he quit that day and supposed
Speaker 13: to come back.
Speaker 5: And you didn't pay hold on, Andrew, you didn't pay
Speaker 5: anything upfronted you?
Speaker 8: I did?
Speaker 13: I take to fifty by visa and he won three
Speaker 13: Wait wait.
Speaker 5: Wait, wait wait wait how much total? I don't care
Speaker 5: how you paid it. How much total have you paid
Speaker 5: upfront so far?
Speaker 13: Three thousand?
Speaker 6: Why did you do that?
Speaker 13: Because he said, in order to start the award, I
Speaker 13: have to pay when we make the contract too.
Speaker 5: Well, then you know what I would have said. I
Speaker 5: would have said, well, Charlie. I would have said sorry, Charlie,
Speaker 5: as they as they used to say for sun Tastuna,
Speaker 5: I would say, sorry, char You're not going to make
Speaker 5: the grade for me.
Speaker 6: I'm not going to pay half up front for nothing.
Speaker 13: Well, I make mistakes, but this is what happened. After
Speaker 13: the guy did the grinding and he didn't finish. Absolutely,
Speaker 13: my right way is damaged now because a bunch of holes.
Speaker 5: Yeah clowns.
Speaker 13: He said, pay the two thousand, seven hundred and fifty
Speaker 13: cash your check because she needs for material. And I thought,
Speaker 13: when I go to home Depot that I'm dealing with
Speaker 13: right people. So I was stupid enough.
Speaker 5: Okay, then ask home Depot. Okay, I'll go along with that.
Speaker 5: What did Home Depot say they're going to do for you? Then,
Speaker 5: because you got ripped off, you put three hundred on
Speaker 5: a credit card and.
Speaker 6: You put two fifty two fifty on a credit card
Speaker 6: and the rest on in cash.
Speaker 5: The cash your.
Speaker 13: Check two thousand, seven hundred cash. But this is what
Speaker 13: happened Tom, the guy who didn't finished because his machine
Speaker 13: and blade were selling. He didn't finish the drinking.
Speaker 6: No, I get so where does it stand right now?
Speaker 13: Well, she didn't. He's supposed to come back, and they
Speaker 13: Charlie start to make funny appointment like hit start coming
Speaker 13: opened the garage and how long ago?
Speaker 6: How long ago did you sign.
Speaker 13: The beginning of September?
Speaker 6: And how long have they been off the job?
Speaker 13: Well this now it's whole month because third guys show
Speaker 13: up instead of the second one, and supposed.
Speaker 6: How long have they been off the job?
Speaker 1: Uh?
Speaker 13: Three weeks? Over three weeks? When third guy show up,
Speaker 13: Marco and.
Speaker 6: Okay, has did the third guy finished?
Speaker 9: No, he didn't start it.
Speaker 13: He measured and he said he's going to get the
Speaker 13: estimate to Charlie.
Speaker 9: And that's that.
Speaker 5: And then then I'm going to ask another I'm going
Speaker 5: to ask it again, how long has it been since
Speaker 5: someone has been on the job.
Speaker 6: You told me three weeks. Then the third guy showed up.
Speaker 5: I want to know. So that third guy was only
Speaker 5: there for a day.
Speaker 6: No, he was just okay, got it, I got it.
Speaker 5: So three weeks there has not been anyone on the
Speaker 5: job for three weeks. Is that correct? Is that correct
Speaker 5: to say.
Speaker 13: Well, that's the third guy from the guy that was
Speaker 13: beginning of September.
Speaker 5: Okay, so there hasn't really been anyone there really because
Speaker 5: that other guy didn't do anything, so really work.
Speaker 13: After after he the guy didn't think.
Speaker 5: There's you know, Andrew, Andrew, I I know you think,
Speaker 5: and I know you think, and some people think that
Speaker 5: I like hearing myself talk and I simply interrupt people
Speaker 5: for the sake of doing it.
Speaker 6: But I don't.
Speaker 5: There is a very specific reason, very specific. I am
Speaker 5: asking the exact date work stopped on your driveway because
Speaker 5: it will give you power if I know that, and
Speaker 5: it will help your case. So you're telling me sometime
Speaker 5: in September was the last time anyone actually worked on
Speaker 5: your job.
Speaker 6: Thank you? Now continue.
Speaker 13: So the Turk guy is supposed to come back after
Speaker 13: he nisioned and send information to Charlie. I called him
Speaker 13: two weeks ago and he said he's still waiting for
Speaker 13: Charlie to gishing Green light about the world and that
Speaker 13: didn't happen, and I sent email to Blue Sky Builder
Speaker 13: they ignore it, taken risk.
Speaker 6: When's the last time you heard from Blue Sky?
Speaker 13: Like three weeks ago? I talked with the lady.
Speaker 6: Do you have an number for Blue Sky?
Speaker 5: And did you call home depot and ask them what
Speaker 5: the hell they're doing?
Speaker 9: Uh?
Speaker 13: No, I didn't, but I would love to if they
Speaker 13: come and see what they did.
Speaker 5: To my Well, what business do they have recommending people
Speaker 5: that that do such a piss poor job?
Speaker 13: Well, they have my three thousand dollars and they violate
Speaker 13: my contract.
Speaker 5: And yeah, no, I get it. So, but I don't
Speaker 5: I see a sky blue Blue Sky Builders. Hold on,
Speaker 5: I want to see if if I got the right one,
Speaker 5: Do you have a number for them?
Speaker 13: Seven to zero five nine four five nine two two.
Speaker 5: Five nine four five nine two two. Okay, I can't
Speaker 5: find them, all right, listen, hold on, let's see what
Speaker 5: we can find. I'm going to try to get I'm
Speaker 5: going to try to get one of our guys to
Speaker 5: call there. Seven to zero you said, five oh five
Speaker 5: five nine four five nine two two, got it?
Speaker 6: Okay, hold on, we got more coming right up?
Speaker 5: Hang on, go with a sure thing Denver's Best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance check up free, no
Speaker 5: obligation comparison call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three all
Speaker 5: three seven seven to one help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: Man dot com to list your home with Remax Alliance
Speaker 5: three all three nine two zero sixteen twenty two. Hey
Speaker 5: Tom Martino here three all three seven one three talks
Speaker 5: seven oh three eight two five to five. All right, Andrew,
Speaker 5: We're gonna have Deputy dollar look into this with Blueskide
Speaker 5: find out where the hell they are. Are they going
Speaker 5: to give you their money back or they want to
Speaker 5: you know, listen, we need our attorney to step up
Speaker 5: the heat on this contractor trust x stuff. So Charlie hanging,
Speaker 5: I mean, Andrew, I'm sorry, not Charlie, Andrew. Charlie's the
Speaker 5: one we're after, Andrew. We need to find the right
Speaker 5: Blue Sky builders and all that. So Deputy Dollars is
Speaker 5: going to talk to you off the air. Thank you,
Speaker 5: thank you, thank you. Now, Sam, what's going on with you? Sam?
Speaker 5: Welcome in. I want to remind everyone you can text
Speaker 5: me five sevens having three nine short code for iHeart
Speaker 5: oh and put Tom in it or my personal phone
Speaker 5: and it really is my personal Google phone goes right
Speaker 5: to my cell phone seven four seven nine nine nine
Speaker 5: fifty two eighty seven four seven nine nine nine fifty
Speaker 5: two eighty. So what's going on, bro? What's happening?
Speaker 1: Did he hang up?
Speaker 14: You know?
Speaker 15: We just lost him? He got disconnected? So can you
Speaker 15: get him back?
Speaker 5: All right, try to get him back? I'll go to
Speaker 5: Ken Ken, what's going on? Ken?
Speaker 8: Yeah? Tom, I'm a member of a union. I took
Speaker 8: an early retire and uh, during that time there was
Speaker 8: a recession.
Speaker 6: So I went, when did you take early retirement?
Speaker 5: Ken?
Speaker 9: What year?
Speaker 5: What year?
Speaker 8: Twenty twelve?
Speaker 6: Okay, and how old were you then?
Speaker 8: I was, uh, oh, jeez, fifty six fifty eight?
Speaker 5: Okay, all right? So what's going on? Well?
Speaker 8: I was so I was panalized forty one percent of
Speaker 8: my pension because of the early retirement. Also, I had no.
Speaker 5: Way when you said you were you were paralleled you
Speaker 5: were limited to take because because you took it early.
Speaker 6: Uh, you took it?
Speaker 2: Were you?
Speaker 6: Did you take it early because you were disabled?
Speaker 8: Yes? I had a disability from Social Security? I get it.
Speaker 5: Okay, And so you got how much percentage of your
Speaker 5: retirement from the union.
Speaker 8: I lost forty one percent. I was penalized.
Speaker 5: You were penalized forty one So you got your sixty percent? Basically, yes,
Speaker 5: fifty nine percent.
Speaker 8: They disallowed and they disallowed my disability.
Speaker 5: Wait wait wait, wait wait who disallowed? Social Security disallowed it?
Speaker 8: No, no, the pension did they?
Speaker 5: So so when they let me ask how that works
Speaker 5: when you're in a union and you take an early retirement,
Speaker 5: does it have to be a disability to take that
Speaker 5: early retirement?
Speaker 10: No?
Speaker 8: One more thing, if I can add, go ahead a
Speaker 8: year prior. A year prior I checked into retirement, and
Speaker 8: I would I would have only lost fifteen percent, But
Speaker 8: they restructured everything because of the recession. Right, so I
Speaker 8: ended up moving forty one percent.
Speaker 5: I get that, Ken, But there's a question I have
Speaker 5: first that it's really important when you take early retirement.
Speaker 5: Can you take early retirement for any reason?
Speaker 2: Yes?
Speaker 5: Then what difference did it make whether you were disabled
Speaker 5: or not?
Speaker 6: Did that? Did that up the amount if you were disabled, well.
Speaker 8: That was just part of it.
Speaker 5: Okay, keep going.
Speaker 8: In So where I'm at now, I've contacted them asking
Speaker 8: everything recalled, you know the recession.
Speaker 5: All right, hold on, I'm gonna I'm going to come
Speaker 5: back to you. I don't want to rush your kid.
Speaker 5: We're going to figure out you had to sacrifice forty
Speaker 5: one percent. And I don't know what you're trying to do,
Speaker 5: but I'll come back and find that out. Three oh
Speaker 5: three seven one three eight two five five or three
Speaker 5: oh three Martino three oh three six two seven eighty
Speaker 5: four sixty six more coming up. Go with a sure
Speaker 5: thing Denver's Best roofer Excel Roofing dot com. You don't
Speaker 5: pay a cent until you're content. Time for an insurance
Speaker 5: check up, free, no obligation comparison call Compass Insurance. Pay
Speaker 5: too much your coverage at dozens of insurance companies find
Speaker 5: out now three oh three seven seven to one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 1: Ript News Need advis You don't have.
Speaker 2: Come runs as can.
Speaker 3: Shooter's gonna help come.
Speaker 4: Man, this is the Troubleshooter Show now, Tom Martine, Hey.
Speaker 5: Tom Martino here, Welcome to the show. Three oh three,
Speaker 5: seven to one to three talks seven one three eight
Speaker 5: two five five. What's going on in your life and
Speaker 5: how can we help you? That's what I ask each
Speaker 5: end every day. So welcome, welcome, welcome.
Speaker 6: All right, so we are here with K and H
Speaker 6: home solutions.
Speaker 5: I do have a text for them, and they want
Speaker 5: to know about double hung windows as opposed to casement.
Speaker 6: Do you have a favorite, sir, Well.
Speaker 7: It comes to performance. The casement is always going to
Speaker 7: perform better.
Speaker 5: Then perform better meaning better insulation.
Speaker 7: Better sealing up on the from the outside elements to this,
Speaker 7: that and the other. It's going to retain a lot
Speaker 7: more you know, uh, air penetration in your house.
Speaker 5: Can you substitute one for the other. Yes, so you
Speaker 5: don't have to go with casement if you had casemen.
Speaker 7: No, No, it's just really a preference at that point,
Speaker 7: I mean, gives you a lot more glass less frame.
Speaker 5: You know, really most everything is casement now right. No
Speaker 5: one builds a house with regular double huns.
Speaker 7: Do they No, I mean, yeah, no, we still do
Speaker 7: a ton of really yeah, okay, we do you a
Speaker 7: ton of double home windows. But again it's a lot
Speaker 7: of those are going to be, you know, replacements in
Speaker 7: Hoa's stuff that required to be like for like.
Speaker 5: KG windows dot com. They're KH Home Solutions now, but
Speaker 5: the original name sixty five years ago is Kane was
Speaker 5: KH Windows. And of course somebody else has this quick question.
Speaker 5: When you do replacement windows, do they get screens? Yes,
Speaker 5: that comes along with them. All right, all right, now, Ken,
Speaker 5: you were beginning to tell us something and you said,
Speaker 5: you're a member of a labor union and you took
Speaker 5: early retirement in twenty twelve.
Speaker 6: You were fifty six and taking SSDI. Because you took.
Speaker 5: Early retirement with the union, you only got fifty nine
Speaker 5: percent of the benefit.
Speaker 6: Right, yes, okay, so now what what else? Continue your story?
Speaker 8: So I wrote a letter asking that they would reinstate
Speaker 8: my pension.
Speaker 6: Well, what do you mean reinstated? Did they take it away?
Speaker 8: No, they didn't take it away. They they just took
Speaker 8: forty one percent away.
Speaker 5: So I'm asking So you're saying, you're saying when it
Speaker 5: was early retirement back in twenty twelve, they took forty
Speaker 5: one percent away, leaving you with fifty nine percent, and
Speaker 5: now you want to get one hundred percent.
Speaker 16: No.
Speaker 8: I I realized that there was a reduction, Like I said,
Speaker 8: a year prior. I checked into it, and.
Speaker 5: You would have only lost and you would have only
Speaker 5: lost fifteen percent had you taken it a year prior.
Speaker 8: Yes, And that's what I'm asking for.
Speaker 5: Okay. So you're asking that instead of forty one percent,
Speaker 5: that they only take fifteen percent.
Speaker 2: Yes?
Speaker 5: And are you asking them to go retroactive on it
Speaker 5: or to do it from here on forward?
Speaker 8: You know at this point, Tom, I'm just asking now
Speaker 8: for anything.
Speaker 5: Well, what I want to know is this, why do
Speaker 5: you think and Ken, I'm asking because I don't know.
Speaker 5: Why do you think you would be entitled to it
Speaker 5: if a year earlier they changed the benefit?
Speaker 6: Why do you think that you should get it.
Speaker 8: Because the pension has fully recovered the only Oh.
Speaker 5: Okay, So you're saying the adjustment they made for early retirement,
Speaker 5: Now if somebody early retires, they no longer take forty
Speaker 5: one percent.
Speaker 8: Oh No, because at the time I took it there
Speaker 8: was a recession.
Speaker 5: No, I get it. I'm asking this now, if people
Speaker 5: take early retirement, now, do they give up only fifteen
Speaker 5: percent as you're asking for? Yes, that is odd. So
Speaker 5: it really only affected a certain window of retirees.
Speaker 8: Yes, because they had a rehabilitation plans during that time.
Speaker 5: No, I get it.
Speaker 6: When did they go back to offering the lower penalty?
Speaker 8: That's what I'm not sure of. I don't have that information.
Speaker 5: So there probably are a bunch of retirees that took
Speaker 5: that forty one percent haircut during that time.
Speaker 8: I think there's only a handful that did, but there
Speaker 8: are some besides me.
Speaker 5: That is an odd situation. So you would have gotten
Speaker 5: eighty five percent had you had you taken it a
Speaker 5: year earlier.
Speaker 6: Yes, I you know, you do have a kind of
Speaker 6: a good argument. What do they say about that?
Speaker 8: They say that they're that they're right.
Speaker 11: That what.
Speaker 8: I'm trying to read this. But they wrote that they quoted,
Speaker 8: the figures are right. And I have sixty days to
Speaker 8: write an appeal. So that's why I called you. If
Speaker 8: there might be an attorney, well.
Speaker 5: I want to know you're you're there. There might be
Speaker 5: there might be. I don't know who would handle this
Speaker 5: kind of thing. I got to figure it out.
Speaker 6: Can you is that a long letter?
Speaker 5: You got a rejection?
Speaker 8: It's a twocase letter.
Speaker 5: Can you just basically what are they saying? Basically what
Speaker 5: are they saying without reading the whole thing? Can you
Speaker 5: just pick parts of it?
Speaker 8: The rehabilit plan, change the rules and criteria. Yes, letter
Speaker 8: providers you is correct, right. The calculations of your benefits.
Speaker 5: Are correct, right, based on when you're retired.
Speaker 6: I get that, uh huh, And it just.
Speaker 8: Gives the date of when I did file my application.
Speaker 5: So basically, what they're saying is they're sticking to it
Speaker 5: because you you retired at the wrong time.
Speaker 8: Yes, yes, that's the bottom line.
Speaker 6: Okay, So we got to figure out an attorney that
Speaker 6: would handle this kind of thing.
Speaker 5: An attorney.
Speaker 6: Is this considered an ARISA thing?
Speaker 8: I'm not sure what that means.
Speaker 5: ARISA is a retirement thing, you know what I think
Speaker 5: it is. But let me let me just figure it out. Okay,
Speaker 5: I just really have to give it some thought on
Speaker 5: who would do this, Who would take an ARISA case?
Speaker 6: ARISA stands I forget what the the letters stand for,
Speaker 6: but let me check.
Speaker 5: Let me check it out and then hold on, Okay,
Speaker 5: don't hang up. Three oh three seven, one, three eight
Speaker 5: two five five. I have an Integra insurance on because
Speaker 5: we had a question from a texter to my Google
Speaker 5: voice number seven four seven nine nine nine fifty two eighty.
Speaker 5: And I hope he's listening, but I'm gonna I'm going
Speaker 5: to tell you what a situation is. He he's turning
Speaker 5: sixty five, his full retirement age for when he was
Speaker 5: born in sixty seven. He wants to work to seventy. Okay,
Speaker 5: so he doesn't want to take retirement until seventy. But
Speaker 5: here's the question, and John, I know you guys know
Speaker 5: a lot about Medicare. When does he have to apply
Speaker 5: for Meta K Medicare Part A or Part B or both?
Speaker 17: Well, So for Medicare Part A he can apply when
Speaker 17: he's turning sixty five. Medicare Part A is for most
Speaker 17: people as zero dollars. It cost them nothing, it's free.
Speaker 6: But he must but but there's one but you must
Speaker 6: get it right.
Speaker 17: No, you don't have to because as long as well,
Speaker 17: let mean as long as he has other coverage qualified coverage,
Speaker 17: I mean minimum value standard, as long as he has
Speaker 17: other qualified coverage through his employer, okay, does not have
Speaker 17: to apply for Medicare A and B. Now, I recommend
Speaker 17: go ahead and apply for Medicare Part A. It's free,
Speaker 17: don't have to worry about that. Don't apply for Part
Speaker 17: B yet though, if you're not going to need it,
Speaker 17: if you have coverage through an employment or through employment.
Speaker 6: And so what if you don't have it through employment,
Speaker 6: do you have to also go for B?
Speaker 17: Yes, because you're turning into you become eligible for Medicare
Speaker 17: sixty five and.
Speaker 5: If you don't. If you don't, it becomes cost prohibitive
Speaker 5: in the future, right, I'm sorry, What if you if
Speaker 5: you don't have qualified coverage and you don't get Medicare
Speaker 5: Part B when you're sixty five, when you're seventy, it
Speaker 5: becomes almost cost prohibitive.
Speaker 17: You get penalized for not having it.
Speaker 5: Big time penal penalized.
Speaker 17: So it's recommended. I mean, you go ahead and get
Speaker 17: Part A if you have coverage to an employer. If
Speaker 17: you don't have coverage to an employer and you're turning
Speaker 17: sixty five, apply for Medicare absolutely, and he can reach
Speaker 17: out to us and we're happy to help walk him
Speaker 17: through those options and.
Speaker 9: How to do that.
Speaker 5: And when do you apply for part when do you
Speaker 5: apply for Part A when you're sixty five?
Speaker 17: Well, you can, you certainly can. Again it's free, it
Speaker 17: doesn't there's no That's.
Speaker 5: What I'm asking then, so you should apply when you
Speaker 5: are sixty five. I mean I'm asking for the age.
Speaker 5: Is it's not sixty it's sixty five? Is that the age?
Speaker 6: Okay, that's the one I need to know.
Speaker 9: Okay, yeh, got it?
Speaker 2: And then and then.
Speaker 5: Qualify for then B is only when you don't have
Speaker 5: other coverage.
Speaker 17: Don't have other qualified coverage, So at A or you
Speaker 17: can do it if you want to do it at
Speaker 17: age sixty five, but I don't recommend it if you
Speaker 17: have coverage through another through employment, I would hold.
Speaker 5: Now if you apply, let's say you don't have coverage
Speaker 5: through employment and you apply for A and B. Will
Speaker 5: you have to since you're not taking your benefits yet,
Speaker 5: will you have to pay a monthly premium out of
Speaker 5: your pocket?
Speaker 9: Yeah?
Speaker 17: Well you get built quarterly, so it's.
Speaker 6: Not but you'll have to pay out of your pocket
Speaker 6: right because you're not having the.
Speaker 17: Benefit correct your pay you will be built Part B
Speaker 17: premiums quarterly if you're not gating Social Security yet.
Speaker 5: Okay, Now what about D. Does he when can he
Speaker 5: get a Part D or for the drug benefits?
Speaker 17: Well, you have to have at least Medicare Part A.
Speaker 11: Obviously.
Speaker 17: If you have a Part A and B, you can
Speaker 17: get Part D as well.
Speaker 10: Uh.
Speaker 5: But if he has just A, if he qualifies for
Speaker 5: just let's say he has benefits at work and he
Speaker 5: doesn't want to pay for B, and he he qualifies
Speaker 5: and and applies for the free Part A, can he
Speaker 5: then buy a port A Part D for drug coverage?
Speaker 17: Well, if he has covered through his employer the minimum
Speaker 17: value standard that has prescription drug coverage, then he doesn't
Speaker 17: have to do Part D yet yet is what he can.
Speaker 5: But if he doesn't have drug coverage and he wants
Speaker 5: drug coverage, can he get Part D coverage through Medicare
Speaker 5: through Medicare Yeah.
Speaker 17: Okay, Medicare party and that's what we would help.
Speaker 8: We would help with.
Speaker 11: That as well.
Speaker 5: See, that's why I think he should call you, which is,
Speaker 5: by the way, it's open enrollment, A great time to
Speaker 5: call anyway.
Speaker 6: I really appreciate the information, John.
Speaker 5: I'm sorry I always have to parse it because I
Speaker 5: want to make sure people understand.
Speaker 6: It so they can call you.
Speaker 5: You guys, know all about Medicare Part A, Part B
Speaker 5: end of course the advantage plan, right.
Speaker 6: Don't you sell those two.
Speaker 17: Advantage plans supplements Part D prescription to its plans.
Speaker 5: Yes, sir, okay, three oh three four six six fifty
Speaker 5: five hundred four sixty six fifty five hundred and that's
Speaker 5: Integra I N T E g r A Integer Insurance
Speaker 5: dot com. Thank you very much. Okay, so Texter, I
Speaker 5: hope I answered, because he followed up with a text,
Speaker 5: so I know he's listening. Thank you. Now, the problem
Speaker 5: with Ken Ken hold on. We're going to try to
Speaker 5: find an attorney for you that takes these kinds of
Speaker 5: these kinds of cases, and I'll let you know in
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Speaker 5: dot com. You don't pay a cent until you're content,
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Speaker 5: comparison call Compass Insurance pain too much your coverage at
Speaker 5: dozens of insurance companies find out now three o three
Speaker 5: seven to seven to one.
Speaker 11: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hi Tom Martine, you're a troubleshooter. Three
Speaker 5: oh three seven one three talk through three seven one
Speaker 5: three eight two five five. Let's uh go to the
Speaker 5: phones and can I found some I found some attorneys
Speaker 5: in my uh my search here that do these kinds
Speaker 5: of things. Okay, now what the the arissa by the way,
Speaker 5: the arisah initials. We found out what they mean because, uh,
Speaker 5: somebody who is smart texted me on it and let
Speaker 5: me let me get that for you. It is the
Speaker 5: Employee Retirement Income Security Act ARISA e r I S
Speaker 5: a Employee Retirement Income Security Act. Now, so all plans
Speaker 5: that are qualified fall under this, and if you have
Speaker 5: a question or problem with it, you need an attorney
Speaker 5: well versed in it. We don't have any on the
Speaker 5: referral list of referral list, but I did search and
Speaker 5: find some that do it in town. Sherman and Howard
Speaker 5: is one of them. Okay, they have several, They have
Speaker 5: several attorneys that can help with that. Sherman and Howard
Speaker 5: these are in Denver. The other one is Shaw Law
Speaker 5: Firm and they're in the so Sherman and Howard's downtown.
Speaker 5: And then Shaw Law Firm is in the DTC area,
Speaker 5: not that it matters to most of these do remote.
Speaker 5: And then McDermott mc d E R m O T T.
Speaker 5: McDermott Law Firm. It doesn't say where. Oh yeah, they're
Speaker 5: on Ulster Street, forty six hundred South Ulster. I'm not
Speaker 5: sure where that is. And then the other one downtown
Speaker 5: is Holland and Hart h A R T. Holland as
Speaker 5: the Country and Heart Holland and Heart. So try one
Speaker 5: of those and see if they'll take it. You know,
Speaker 5: it may not be worth it to fight it because
Speaker 5: I don't you know, I don't think ARISA lawsuits come
Speaker 5: with attorney's fees, you see, so it might be pretty expensive.
Speaker 6: But but they can probably give.
Speaker 5: You some advice.
Speaker 8: Okay, all right, thank you so much.
Speaker 5: Let me know, let me know how it works.
Speaker 10: Ken.
Speaker 6: I understand your reasoning.
Speaker 5: You just happen to be in that window where you
Speaker 5: got you took a haircut, and you're thinking, why now
Speaker 5: do I have to people retiring right now get more
Speaker 5: money and other people get more money. And you know
Speaker 5: it's not frozen in time, right, it's a big fund.
Speaker 5: So that's a good question. Now, Germo called about a
Speaker 5: roofing job and Deputy Doc I think took that originally,
Speaker 5: and I think it's where you paid five thousand dollars down?
Speaker 2: Was that?
Speaker 6: Was that josh Sandoval?
Speaker 8: That is correct? Yeah, josh An all.
Speaker 5: Josh A sand of aal Okay, And did Doc get
Speaker 5: back to you on that?
Speaker 18: He tried or he hasn't called me back, but he
Speaker 18: said you call me once. This individual answered and he's
Speaker 18: able to conversate with him. But this individual doesn't have
Speaker 18: communication an olopy at all.
Speaker 6: So right now there is no update. You just haven't
Speaker 6: heard a thing, right.
Speaker 8: That is correct, and that is it.
Speaker 5: Do you have a phone number? Do you have a
Speaker 5: phone number for him? I'd like to know how many
Speaker 5: times Doc called him. See, we got to hound these people.
Speaker 5: I mean, yeah, give out his number. Seven two zero
Speaker 5: three two let me zero seven. I'm writing it down.
Speaker 5: Seven two zero three two zero three two zero.
Speaker 8: Three two zero eighty three eighty seven.
Speaker 5: Eighty three eighty seven. Okay, So people, you heard about
Speaker 5: Josh Sandoval. By the way, a number of people have
Speaker 5: been ripped off by He's not the We're not the
Speaker 5: only one here with gamo.
Speaker 6: Josh Sandoval.
Speaker 5: Seven to zero three two zero eighty three eighty seven.
Speaker 5: What do you get when you call that number right now?
Speaker 5: Do you know?
Speaker 19: What do you get?
Speaker 5: Straight to boy Smith?
Speaker 14: It does so yeah, I'm either blocked or or or
Speaker 14: if it's off, I don't know. It's completely close to
Speaker 14: avoid some seven.
Speaker 6: Two zero three to two zero eighty three eighty seven.
Speaker 5: I want, I want, while we're here, Deputy D to
Speaker 5: make a quick call just to see if we can,
Speaker 5: if we can scare them out. Seven two zero three
Speaker 5: two zero eighty three eighty seven. This man paid five
Speaker 5: grand and got zero nothing. Na A, what jurisdiction are
Speaker 5: you in?
Speaker 8: Where are you Brighton, Adams County.
Speaker 6: Adams County, Okay?
Speaker 5: You know? Why do why do we even have a
Speaker 5: Contractor's Trust Act on the books. That's what I want
Speaker 5: to know. I want I want to know what we
Speaker 5: even have one. This guy, Josh Sandoval is a dirt bag.
Speaker 5: He's a freaking dirt bag, I'm telling you. So we'll
Speaker 5: we'll we'll give him a couple more calls and see
Speaker 5: we can get a hold of them. So I'm gonna,
Speaker 5: I'm gonna, I'm gonna put Dimitri on this right now,
Speaker 5: just because he's here, and we will see what we
Speaker 5: get hold on. What were you saying.
Speaker 20: I'll call mister Sandival right now. Can you please in
Speaker 20: the meantime either text or email me the caller's name
Speaker 20: and phone number, like to speak with him real quick.
Speaker 5: Yeah, I'll give you all that. I'll do that. I
Speaker 5: have it right here, all right, GAMEO, just hang on
Speaker 5: you can you we we uh make sure we have
Speaker 5: his number, Katschina.
Speaker 6: Okay, I've got it.
Speaker 5: Good. Let's give that to Dimitri and I'll give him
Speaker 5: a summary of the problem because it really does suck, man.
Speaker 5: I mean, the whole thing is just you know, taking
Speaker 5: money like this is just bothering me, just bothering me anyway.
Speaker 5: Uh three oh three seven one three eight two five five,
Speaker 5: We have more coming, red up, go with a sure
Speaker 5: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 5: pay a cent until you're content, wait time for an
Speaker 5: insurance check up free, no obligation. In comparison, call Compass
Speaker 5: Insurance paying too much your coverage at dozens of insurance
Speaker 5: companies find out now three oh three seven seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank durand the real estate Man dot com to
Speaker 5: list your home with Remax Alliance three oh three nine
Speaker 5: two zero sixteen twenty two. Hi Tom Martina, you're troubleshooter
Speaker 5: three O three seven one three talk three oh three
Speaker 5: seven one three two five five. Have a question here
Speaker 5: for kh home solutions, which you can find, of course
Speaker 5: always at three oh three four to one hundred Alpen Windows.
Speaker 6: They hear me bragging about them, and so.
Speaker 5: I like him. They're made right here in Colorado, right right,
Speaker 5: and they've been made for a while in Colorado, but they.
Speaker 6: Just recently entered the residential market.
Speaker 7: Basically, well, they've been doing a lot of new construction,
Speaker 7: so nailing fit application for the longest time with what
Speaker 7: they've been doing in their high end builds, and then
Speaker 7: just recently they've been kind of working with us to
Speaker 7: do like a retro fit, because that's really what we do,
Speaker 7: is we do a retrofit instead of a nailing.
Speaker 5: So you're the exclusive dealer right now. Yes, absolutely.
Speaker 6: And they're fiberglass, thermal fiberglass.
Speaker 5: I hear they're one of the best insulated not just frames,
Speaker 5: but window units in the entire industry.
Speaker 11: Yeah.
Speaker 7: Yeah, no, they they're they're moving a lot in their
Speaker 7: development and really it's such an efficient window that they've
Speaker 7: gotten government grants and stuff like that to make a
Speaker 7: more cost efficient to homeowners.
Speaker 5: About the finish, since it's made in Colorado, you got
Speaker 5: to assume it's for Colorado.
Speaker 7: Yeah, yeah, no, absolutely, And there are one hundred percent
Speaker 7: pre finished one hundred percent pre finished fiberglass. There's no
Speaker 7: vinyl at all used in these windows.
Speaker 5: Okay, is fiberglass? I mean you do both, so, yes,
Speaker 5: we do. Which one's better?
Speaker 7: Well, I mean, long term, fiberglass is going to obviously,
Speaker 7: you know, be better.
Speaker 6: It's just a lot more.
Speaker 7: It stands the test time with the Colorado weathers as
Speaker 7: it does get beat now, Okay, vinyl has come light years.
Speaker 7: Oh of course, of course, you know the turn of
Speaker 7: the millennium and everything. So it's gone from the nineties
Speaker 7: to what it is now. It's it's vastly better. So,
Speaker 7: I mean the downside of fiberglass is it's just not
Speaker 7: as cost efficient to homeowners final.
Speaker 5: So so fiberglass is more expensive. And how is that done?
Speaker 5: That's not injection molding, is it?
Speaker 2: No?
Speaker 7: I mean they they're casted and then they you know,
Speaker 7: they kind of do what we call stamp them, right
Speaker 7: A fusion world kind of is kind of what they're
Speaker 7: going on. They kind of weld them together. It's actually
Speaker 7: a pretty cool experience you could see up there at
Speaker 7: the facilities when they're making them. But yeah, no, they
Speaker 7: weld them together glass frames. Everything built up in Louisville, Colorado.
Speaker 5: So they're built here for here, including the insulated glass
Speaker 5: unit itself.
Speaker 7: Are they filled with gas? Are gone field?
Speaker 2: Now?
Speaker 5: That is better that they're filled here, right percent?
Speaker 7: Yeah, some of them they do offer a breather tub
Speaker 7: bom so they're not our gun filled because they're triple
Speaker 7: pain so they do allow for expansion and contraction with
Speaker 7: the different fluctuations and humpter as well.
Speaker 1: Cool.
Speaker 5: Okay, anyway, let's continue here. Nathan what's going on, Nathan
Speaker 5: with solar?
Speaker 9: It's yeah.
Speaker 16: So we had solar panels put on our house about
Speaker 16: three years ago, and that company was largic company, but
Speaker 16: they got taken over by a company called sun Run.
Speaker 13: I think everybody knows, but.
Speaker 6: Who who were they when you first put them on?
Speaker 5: It was.
Speaker 11: Set a brain part. I'll think of it in a second.
Speaker 5: It's okay, but the company that sold you the contract,
Speaker 5: they're not the ones that actually did the work right.
Speaker 6: They are, and this was your solar panels. You basically
Speaker 6: did your solar.
Speaker 5: System Win.
Speaker 16: Twenty twenty one.
Speaker 6: Okay, So go ahead, and then what's going on?
Speaker 16: So just before that, we had had the whole backside
Speaker 16: of our house, replace of our roof, replace in our
Speaker 16: skylights were all brand new.
Speaker 9: We've had those replaced in order to do this.
Speaker 5: And that was that by an insurance claim.
Speaker 16: No, that was out of pocket.
Speaker 9: Because I didn't want to file an insurance claim.
Speaker 16: I didn't want to take that hit, okay. And so
Speaker 16: since the panels have been installed, we've had numerous.
Speaker 8: Roof leaks.
Speaker 16: And I've reported this to the solar company.
Speaker 5: They see I'm concerned. When you say hold on, I'm concerned.
Speaker 5: When you say they were taken over. That was the
Speaker 5: part I tried to figure out who was the company
Speaker 5: and who is the when when you say they were
Speaker 5: taken over, what do you mean?
Speaker 9: So they bought the other company?
Speaker 6: Okay, that's bad.
Speaker 5: News for you.
Speaker 16: So I feel like yes to no, but I have.
Speaker 5: Well, whether you feel like yes or no, here's what
Speaker 5: I'm saying. If they do it for you, if they
Speaker 5: if they honor any warranties or help, it's going to
Speaker 5: be wonderful. However, most companies, when they buy a company,
Speaker 5: do not buy the obligations of past jobs.
Speaker 6: They just don't. That is a fact of life.
Speaker 16: Yeah, I understand that. I've listened to your shows enough
Speaker 16: to understand that.
Speaker 5: Yeah.
Speaker 16: But they've taken a lot of sets to move forward.
Speaker 16: That's nice, that's November.
Speaker 6: That's nice.
Speaker 16: But they they haven't. I've had they've sent five different
Speaker 16: roofing companies out, they've had their inspectors, they've taken off
Speaker 16: our solar panels and.
Speaker 6: Who was it taken over?
Speaker 5: Who who's the company now?
Speaker 8: Fun runs?
Speaker 16: Okay, so I think they're the largest company in the country.
Speaker 5: Well, it doesn't matter.
Speaker 6: They don't. They don't owe you anything. So what they're
Speaker 6: doing is really.
Speaker 2: Nice, right, Yeah, but.
Speaker 16: They have despite all of this, that they've promised and
Speaker 16: guaranteed that they will fit.
Speaker 9: Is what they've said multiple.
Speaker 16: Times in emails. Nothing has been happening, and I've been
Speaker 16: contacting them.
Speaker 6: We have they actually tried to fix it, or not
Speaker 6: even attempted.
Speaker 16: So they they had their own inspector come out back
Speaker 16: in December and he reported to them what he thought
Speaker 16: the damage was caused from. And then they've sent out
Speaker 16: multiple roofers.
Speaker 5: Okay, so what did what did the inspectors say when
Speaker 5: they inspected it.
Speaker 16: He found multiple places where the lag bolts had missed
Speaker 16: the joyst and that the water was coming into.
Speaker 19: The lag bults.
Speaker 5: Okay, I got it. Yeah.
Speaker 16: And there's just I mean, there's so much gold and
Speaker 16: stuff up in our attic. We have electricians found it.
Speaker 16: The said the inflation was all let up there at
Speaker 16: the time. So that's how it got to our attention.
Speaker 16: And every one of the roofing companies that Sun Run
Speaker 16: has sent to our house has all said the damage
Speaker 16: is much worse, and.
Speaker 5: So has anyone attempted to fix it?
Speaker 6: Let me just ask you that name.
Speaker 16: They have an attempted to fix it. They've taken off
Speaker 16: the panels, and then every time they go to they've
Speaker 16: talked to the roofing companies to do it. The roofing
Speaker 16: companies are not willing to do sunder and want them
Speaker 16: to locate on the roof different lag bolts and replace
Speaker 16: small patches, and the roofing companies have all said, we
Speaker 16: will not do that. We will replace the whole backside
Speaker 16: of the roof, but we will not just try to
Speaker 16: find because that leaves them. They say, it leaves them liable.
Speaker 5: That's right, it does. It does leave them liable. But
Speaker 5: there are companies that might do it. There are companies
Speaker 5: that might patch it.
Speaker 16: I've asked if I could look for a company, and
Speaker 16: they say, no, we have to look within ourselves. They
Speaker 16: had one company that they were going to move forward
Speaker 16: with who then back off and would not do that,
Speaker 16: so then they look for another company.
Speaker 5: That company was in I'm sure if you found a
Speaker 5: company that would do it and you presented it to them,
Speaker 5: why wouldn't they Why wouldn't they pay for it.
Speaker 16: There's such a big corporation they they said, it has
Speaker 16: to be within our corporate within our contact in their.
Speaker 5: Network, all right, do you have a warranty?
Speaker 1: Uh?
Speaker 19: I think I probably do.
Speaker 16: I mean from the original company which.
Speaker 5: Nathan Nathan listen, Sun run if push comes to shove,
Speaker 5: Nathan Right, I'm just gonna tell you can't make them
Speaker 5: do it. Okay, unless you have a warranty and they
Speaker 5: took it over, you can't make them do it.
Speaker 19: All you can do is for the warrant.
Speaker 16: And they've taken they gearing. Wait wait, what's that they've
Speaker 16: said in writing that they have taken over.
Speaker 5: I want to see it. I want to see it.
Speaker 5: I want to see if you have a new contract. No, not,
Speaker 5: I want to see where they have committed to you
Speaker 5: to take over the warranty. That's all I want to see.
Speaker 5: Don't send me a lot of crap, That's all. I
Speaker 5: want to see. The part where they say we take
Speaker 5: full responsibility for the warranty. Okay, three all three seven
Speaker 5: one three talks seven one three eight two five five
Speaker 5: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your coverage at dozens
Speaker 5: of insurance companies.
Speaker 6: Find out Now three all three seven to seven to
Speaker 6: one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot Com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two. Hi Tom Martino, your troubleshooter three all
Speaker 5: three seven on three talk seven one three eight two
Speaker 5: five to five fail. Welcome to the show. You have
Speaker 5: something with Rhino Shield. Now, I must say this, and
Speaker 5: I'm just saying it. They're not a sponsor or anything,
Speaker 5: but I want to be truthful. We have never had
Speaker 5: a complain about Rhino Shield. What's going on?
Speaker 9: Well, I've got a twenty eighteen Heartland forty five foot
Speaker 9: toy holler fifth wheel. Well, we're full time our veers.
Speaker 5: And uh, it's a fifth wheel that you live in,
Speaker 5: plus a toy hauler with it, or just a toy hauler.
Speaker 9: They classify the fifth wheel as a toy holler.
Speaker 6: It has a ramp on the back and yeah, but
Speaker 6: it does it have living quarters on it?
Speaker 2: Too?
Speaker 5: Oh?
Speaker 9: Yeah, yeah, Okay, I mean it's I've got two convection
Speaker 9: of in this roll.
Speaker 5: Got it, got it, got it? So feel a fifth
Speaker 5: wheel trailer with toy hauler got it?
Speaker 6: Got it with a with a with a compartment. Not
Speaker 6: all fifth wheels have a toy hauler in it. Go ahead.
Speaker 5: So what's going on?
Speaker 9: Well, we contracted with them to paint the place.
Speaker 5: It took Kuja Contract five.
Speaker 9: Rhino Shield of Colorado.
Speaker 6: I didn't know they do, like paint regular paint.
Speaker 9: Yeah, I mean their product is just one hundred percent
Speaker 9: acrylic Sherwin Williams paint with ceramic beads in it.
Speaker 5: Okay, So when they do a paint job, like on
Speaker 5: the whole thing or just the lower hand, I mean
Speaker 5: usually the rhino is used. If I'm thinking about the
Speaker 5: right stuff, isn't this the rhino shield they put in
Speaker 5: pickup truck beds and all of that negative?
Speaker 2: Oh?
Speaker 5: Why am I thinking? Okay, it must be something different?
Speaker 5: Is rhino lining? Bronic?
Speaker 9: Because while I was on hold, their advertisement came up.
Speaker 9: While I was on hold, I.
Speaker 6: Was not thinking about rhino shield. Then, I don't think.
Speaker 5: I'm thinking about the ones that we never had a
Speaker 5: comp about. Are the ones that do the truckbedliners? I think, Okay,
Speaker 5: hold on, Phil, We'll come right back to you and
Speaker 5: find out what's going on. Then with Rhinoshield, it's weird
Speaker 5: that two companies can have such a similar name without
Speaker 5: them complaining about each other doing that.
Speaker 6: We'll come back and talk about the problem though.
Speaker 5: After this. I'm Tom Martino three all three seven one
Speaker 5: three EA two five five Stick around, Go with a
Speaker 5: sure thing Denver's Best Roofer Excel Roofing dot com. You
Speaker 5: don't pay a cent until you're contenth time for an
Speaker 5: insurance checkup free, no obligation. In comparison, call Compass Insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three oh three seven to seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank durand the real estate Man dot com to
Speaker 5: list your home with Remax Alliance three oh three nine
Speaker 5: two zero sixteen twenty two.
Speaker 1: Rippedum. You need advice?
Speaker 2: Who you don't have? Come running just as fast as
Speaker 2: we can.
Speaker 3: Shooter's gonna help.
Speaker 4: Come Dix's The Troubleshooter Show.
Speaker 5: No Tom Martine, Hello Tom Martino Here. Solving problems, answering questions,
Speaker 5: taking good plaints, making your life a little easier today,
Speaker 5: and we have a guest today KH Home Solutions. You
Speaker 5: can reach when or not here at khwindows dot com.
Speaker 5: We're talking about windows, siding, doors and more. KH has
Speaker 5: what you're looking for. That's what they say.
Speaker 19: Hey.
Speaker 5: By the way, we're also talking about anything on your mind,
Speaker 5: on your heart and pocketbook. We have a way for
Speaker 5: you to text us as well if you can't call
Speaker 5: in and I do answer by text, or I answer
Speaker 5: on the air for your text. If you're listening, just
Speaker 5: make sure you let me know you're listening. If not,
Speaker 5: I'll try to type out an answer for you. And
Speaker 5: where you can do that is my private a Google
Speaker 5: voicemail seven four seven eighty and that comes to my
Speaker 5: cell phone. And by the way, if you have questions
Speaker 5: about my financial advisement company, A Wave eight Wealth Management,
Speaker 5: you can text me there as well. A lot of
Speaker 5: people have had questions about that. I have been trying
Speaker 5: to get to a great response on that. I actually
Speaker 5: literally became a real uh financial registered financial advisement firm
Speaker 5: after years of frustration. I'll get into that. I'll get
Speaker 5: into that later, but seven four seven nine fifty eighty.
Speaker 5: Also we have the other one, the short code for
Speaker 5: iHeart five seven seven three nine. You can text me
Speaker 5: five seven seven three nine. So let's go right to
Speaker 5: the phones. What do you say I'd like to talk
Speaker 5: to now? Uh, Phil, who was talking about and I
Speaker 5: made a mistake when he said, I had, you know,
Speaker 5: Rhino Shield paint my trailer, And I said, I've never
Speaker 5: had complaints about rhino And actually I was speaking of
Speaker 5: Rhino lining. Rhino lining which does pick up bed trucks
Speaker 5: and all that, so that's what I was thinking of.
Speaker 5: Rhino Shield is a whole different product, and that's a paint.
Speaker 5: And Phil was complaining about it. He had him paint
Speaker 5: his fifth wheel toy hauler. So go ahead, let's talk
Speaker 5: about that.
Speaker 6: Phil.
Speaker 9: Well, you know they were supposed to start back in March.
Speaker 9: They got about two or three week delays.
Speaker 6: And now you didn't pay them anything upfront, did you.
Speaker 9: I paid them a thousand dollars deposit is.
Speaker 6: What they required when you dropped it all for ahead
Speaker 6: of time.
Speaker 9: Oh, they did it on site.
Speaker 5: Here.
Speaker 9: They go out and paint homes, so they just come.
Speaker 5: Out here and they okay, So when they showed up,
Speaker 5: you paid him half down.
Speaker 9: No, it was ten thousand to have the whole thing done.
Speaker 9: I paid them one thousand dollars down.
Speaker 5: Okay, got it, all right?
Speaker 9: I mean the story's too long for your show, that's
Speaker 9: for sure.
Speaker 5: Well no, no, just go ahead, let's try.
Speaker 6: Let's just start. What went wrong?
Speaker 9: Well we've well, they came out and you know, as
Speaker 9: you their salesman advertises their product. He brings a piece
Speaker 9: of siding with him that allegedly has their product on it.
Speaker 9: He takes a wooden stick and he just scrapes back
Speaker 9: and forth on it and shows you how yeah, resilient
Speaker 9: if you will, their product is yeah, got it. It
Speaker 9: makes all kinds of promises. So they came out here
Speaker 9: and as you can imagine you've seen newer fifth wheels,
Speaker 9: this is a twenty eighteen year model. They've got graphics
Speaker 9: all over them. So the graphics have to be removed.
Speaker 9: You know, we spoke in detail about this. They came out.
Speaker 6: Were they going to do just one color? What's the
Speaker 6: color scheme on that?
Speaker 9: That's two colors, body and trim.
Speaker 11: Okay, So they come out to scrape, if you will.
Speaker 9: Remove all the graphics. The graphics are like stickers on
Speaker 9: these units.
Speaker 5: Yeah.
Speaker 9: The shell, as you know, is fiberglass. Well, they came
Speaker 9: out here and the south side, of course, was tougher.
Speaker 9: It gets the most sun. They took scrapers to the
Speaker 9: south side and scraped clean through to the substrate underneath
Speaker 9: the fiberglass shell and had to go and put bondo
Speaker 9: on appropriate.
Speaker 5: Wait a minute, they damaged they they damaged the fiberglass walls.
Speaker 9: Oh yeah, yeah, what are you kidding me?
Speaker 5: No, I mean so when they were trying to take
Speaker 5: the graphics off, they literally scraped the top of the
Speaker 5: fiberglass and exposed the substrate where they had to now
Speaker 5: rebondo that affirmative.
Speaker 6: That's crazy. Did you see them doing that?
Speaker 9: I didn't see them doing it. I saw the result,
Speaker 9: you know, when it was you know, I would come.
Speaker 5: Now, did they do a good bondo job? I mean
Speaker 5: that can be you know, by the way, what bond.
Speaker 5: It's not like on a car on a car body
Speaker 5: when they do it, sometimes that fails. But on fire,
Speaker 5: you can put fiberglass on fiberglass. There's nothing wrong with that.
Speaker 9: If it's something there's more than a car body flexes
Speaker 9: more than a car body ever would going down the
Speaker 9: road either, which you know, introduces structural integrity concerns when
Speaker 9: you have.
Speaker 6: How big were these gashes they filled with bondo?
Speaker 12: Oh?
Speaker 9: Some of them two three inches in diameter?
Speaker 5: Oh man?
Speaker 6: Anyway, so keep going.
Speaker 5: How So as a result of this, when you when
Speaker 5: you did, did you see the bondo job before they
Speaker 5: painted it?
Speaker 9: Yes, I've got I've got pictures of it. I would
Speaker 9: take pictures.
Speaker 6: Okay, are you setting now?
Speaker 4: Now?
Speaker 5: Here's what I need to know. When it was all
Speaker 5: Is the job done? I'm not asking if you like
Speaker 5: the job. I'm asking if the job is done?
Speaker 9: Affirmative?
Speaker 5: Okay?
Speaker 6: Is the job so crappy that anyone walking up would say?
Speaker 5: What the hell did you do? Phil?
Speaker 7: No?
Speaker 6: Okay, how is it? Go ahead and tell me.
Speaker 9: What do you mean?
Speaker 5: How is it you're calling? I assume you're calling because
Speaker 5: you don't like the job.
Speaker 16: No.
Speaker 9: They what they did is so four or five months in,
Speaker 9: you know the I canceled one one check for payment.
Speaker 9: After I walked around, I gave it to him. They
Speaker 9: grabbed a check, they ran. They would show up at nine,
Speaker 9: ten eleven o'clock in the morning and leave at two
Speaker 9: o'clock in the afternoon. They had ten or twelve different people,
Speaker 9: only two of which who spoke English.
Speaker 21: You said the job was complete in the place you said.
Speaker 9: The job was completed.
Speaker 5: So rather than go through the day by day, what
Speaker 5: is the problem now? Does it is it?
Speaker 2: Say?
Speaker 9: Did the slideouts? I called them and asked him if
Speaker 9: their product was compatible with EPDM, which is a product
Speaker 9: that they use on the slide out roofs, so to
Speaker 9: protect it from UV. I had the main roof done
Speaker 9: just before they came out here. There was no problem
Speaker 9: with the slide out roofs. I figured I would have
Speaker 9: them put their product on the slide out roofs. So
Speaker 9: I told them. I called their main office. They confirmed
Speaker 9: that their product was compatible with EPDM. They came out here.
Speaker 9: I told them, look, it needs to be prepped with acetone.
Speaker 9: I called the manufacture of EPDM, a couple of different
Speaker 9: roofing contractors. They said, just prep it with acetone and
Speaker 9: they can put their product on. Well, they didn't prep
Speaker 9: it at all. They just sprayed it on.
Speaker 5: Wow.
Speaker 9: Three four nights later, I go out, I climb on
Speaker 9: the roof and it's literally blowing off on the slideout roofs.
Speaker 9: I've got pictures of it flapping in the way.
Speaker 6: So it did not adhere. It did not adhere to
Speaker 6: the DPM.
Speaker 9: Affirmative.
Speaker 5: Okay, And.
Speaker 9: So they said, you know, okay, we'll come back out,
Speaker 9: we'll peel it off there So wrong story short. Where
Speaker 9: the EPDM wraps over the edge of the slide outs,
Speaker 9: the product bonded fairly well, so in an attempt to
Speaker 9: get it to come off, their painter took a razor blade,
Speaker 9: which I have a picture of the razor blade on
Speaker 9: the roof. I have pictures of razor blades laying by
Speaker 9: the slideouts on the ground with their equipment. He took
Speaker 9: and attempted to I can only assume score the paint
Speaker 9: to try and peel it off. But he cut all
Speaker 9: the way through my ep d M rubber on my roof,
Speaker 9: God almighty. So I called them up, and that's the
Speaker 9: tip of the iceberg.
Speaker 5: Tom, listen, we have.
Speaker 7: We have.
Speaker 6: Here's what I need to know.
Speaker 5: Okay. I know you want to tell me each in
Speaker 5: every detail, but I promise you it's not necessary.
Speaker 6: Here's what I want to know.
Speaker 5: I want to hold on, hold on, bro hold on.
Speaker 5: When did you have this done? When did you actually
Speaker 5: have it done?
Speaker 8: Well?
Speaker 9: They started in March and they finished about four months later.
Speaker 6: Okay, March April May June.
Speaker 5: It was done in.
Speaker 9: June, July or August. I apologize, what is wrong?
Speaker 5: Here's what I need to know. Okay, Phil, you're all
Speaker 5: over the place, but but you're making sense. I understand
Speaker 5: why you're upset. What I need to know is, right now,
Speaker 5: what is the condition of your fifth wheel? Regardless of
Speaker 5: the nightmares you went through? What is the condition of
Speaker 5: your fifth wheel, including this the roof right now?
Speaker 9: I took and I gave them some I bought some tape.
Speaker 5: I know I didn't ask that. I'm asking you this,
Speaker 5: what is the condition of your fifth wheel and the roofs,
Speaker 5: of the slideouts and everything they did? Right now?
Speaker 9: Fair?
Speaker 2: Fair? Okay?
Speaker 5: What?
Speaker 6: Okay?
Speaker 5: What do you want? Right now? What do you want?
Speaker 5: Did they repair the EDPM? Did they repair the polyethylene
Speaker 5: roof that the rubber roof?
Speaker 9: They put temporary tape on it, which has had to
Speaker 9: be done so that water damage didn't.
Speaker 5: I'm asking did they ultimately repair it or does it
Speaker 5: still have tape on it?
Speaker 9: It still has tape on it. I gave them an
Speaker 9: estimate and they ran and now they're so so.
Speaker 6: When I said, how is the job?
Speaker 5: You told me?
Speaker 6: Fair so? Right now, you're telling me right now, it's
Speaker 6: not fair.
Speaker 5: You're telling me the roofs the roof, the roofs on
Speaker 5: your two slideouts or however many sides they have to
Speaker 5: be redone. Yes, okay, they destroyed your EDPM roof, your
Speaker 5: ethylene problem. I know what it is, ethlen propylene d
Speaker 5: N monomer. I had it on mine.
Speaker 6: Okay, so they have to redo it or pay for it.
Speaker 11: Exactly?
Speaker 5: He can is I get it?
Speaker 6: He's on the line. Is the president of Rhino is
Speaker 6: on the line.
Speaker 5: I want to know this.
Speaker 6: Are they refusing to fix what they destroyed?
Speaker 9: Affirmative?
Speaker 6: Okay?
Speaker 2: Hold on?
Speaker 9: Then it was pre existing?
Speaker 5: Well well okay, well you had him coute it for
Speaker 5: a reason, was it? I don't know why you would
Speaker 5: quote a perfect roof, so obviously, listen, I'm trying to
Speaker 5: be objective here. But obviously something had to be wrong
Speaker 5: with it if you wanted to code it. But but
Speaker 5: I don't know, Maybe I'm wrong. Hold on, I got
Speaker 5: to take a break. I want to give this guy
Speaker 5: time to talk and maybe we can solve this problem.
Speaker 6: I'm Tom Martinez. We have more coming up.
Speaker 5: Go with a sure thing, Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content
Speaker 5: time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one.
Speaker 9: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two. I want to bring up Jim Williams,
Speaker 5: president of Rhinoshields. He called in when he heard this problem.
Speaker 5: Jim basically, yeah, yeah, I just wanted to recap up.
Speaker 5: Phil is just basically saying you had a poor job
Speaker 5: on his fifth wheel.
Speaker 21: Go ahead, someone who's disgruntled about taking our product and
Speaker 21: using it beyond its capabilities. We paint houses and buildings.
Speaker 9: This is a moving object in.
Speaker 11: Our v Yeah.
Speaker 9: Yeah, he called in. He was aware of that.
Speaker 21: He's like, but I love your products, so I want
Speaker 21: to put it on there. We did it under the
Speaker 21: terms of the agreement, a written document enforceable in court
Speaker 21: where he has no warranty.
Speaker 17: So basically you formed an.
Speaker 21: Editorial with a guy who, upon us, understood he was
Speaker 21: stretching the capabilities of the product.
Speaker 6: Jim, did you hear me question him in this?
Speaker 5: There?
Speaker 9: It jur there.
Speaker 12: Other than that, it's just editorial.
Speaker 5: And guess what, Jim, Jim, we're not making news, Jim,
Speaker 5: we're not making news out of anything. We take calls
Speaker 5: from anyone and then we explore them. Hence you're on
Speaker 5: the air.
Speaker 1: We would have.
Speaker 5: Called you had you not called in.
Speaker 6: We're exploring this.
Speaker 5: That's called freedom of speech, which still is an effect. Okay, listen, Jim,
Speaker 5: just shut the hell up. Okay, I am actually on
Speaker 5: your side, but you're an ass. Why don't you just
Speaker 5: wait in here? Don't tell me I can't talk about anything.
Speaker 5: Go vote for Kamala Harrison, Go to hell. I'm done
Speaker 5: with you. You know what, if you have a if
Speaker 5: you have Phil, if you have if he doesn't want
Speaker 5: freedom of speech, he is saying, we can't talk about this.
Speaker 5: The reason we call people and the reason we investigate
Speaker 5: is to get both sides of the story. I grilled
Speaker 5: Phil to find out if the product was Okay, Phil,
Speaker 5: you should be ashamed of yourself being the president of
Speaker 5: a company and not being able to represent yourself better. Now,
Speaker 5: the bottom line is that you did do the job.
Speaker 5: And if you have a contract, and if it says
Speaker 5: no warranty, that's great. I just found that out, didn't
Speaker 5: I now, Phil, you have no warranty?
Speaker 6: Is that true?
Speaker 16: Not?
Speaker 6: Phil? Is it true?
Speaker 9: No, sir negative?
Speaker 5: Okay, you do have a warranty, affirmative, send me your contract.
Speaker 6: Okay.
Speaker 5: Jim is saying exactly the opposite, and I listen, I
Speaker 5: don't know him. I have to take him out of
Speaker 5: his word. He is saying that this is not made
Speaker 5: for what you wanted. You insisted on it, and they
Speaker 5: did it without a warranty. So I want to see
Speaker 5: the contract, okay, and ask Jim if if Jim can
Speaker 5: see his way not to criticizing freedom of speech, but
Speaker 5: if he can see his way to sending us his
Speaker 5: copy of the contract, we'd like to see it. Okay,
Speaker 5: we would like to see it. So, Phil, I need
Speaker 5: to see the contract before we go any further. He
Speaker 5: is absolutely saying it ends right there, which is, by
Speaker 5: the way, would be true. It would be true if
Speaker 5: if it's not made for that, and they spelled that out.
Speaker 5: I need to see that you were not given a warranty, Okay,
Speaker 5: or you were given a warranty. You're telling me that
Speaker 5: Jim Williams, the president of Rhinoshield, was not telling me
Speaker 5: the truth.
Speaker 6: Is that what you're saying. Phil.
Speaker 22: He's on the line with Kelly right now.
Speaker 6: Okay, hold on, I want to I want to get
Speaker 6: to the bottom of this. Okay.
Speaker 5: And and by the way, Jim, welcome to the United
Speaker 5: States of America, where we can talk about anything we want.
Speaker 5: And I pride myself at being fair when gathering facts,
Speaker 5: then I do form an opinion.
Speaker 10: I do.
Speaker 2: That's what I do.
Speaker 6: It's called advocacy.
Speaker 5: The problem is most journalists don't have the balls to
Speaker 5: admit when they're taking a stand.
Speaker 6: They just make it sound like news. I'm very clear
Speaker 6: about it.
Speaker 5: I am objective when I am gathering facts, and then
Speaker 5: I take a stand and I take a side unless
Speaker 5: both of them are wrong, and then I say, you
Speaker 5: know what, I think you're both wrong. I don't know
Speaker 5: what to do.
Speaker 6: Kirk, your turn. What's going on? Kirk?
Speaker 11: Yeah, Tom, I am calling in a first time caller.
Speaker 5: Yeah, what's going on?
Speaker 11: I am involved with the Arapahoe County court system.
Speaker 6: Okay, let me explain something to you though.
Speaker 5: When you're involved in the courts system, we don't have
Speaker 5: a lot of jurisdiction.
Speaker 6: No one does over the courts, okay. In other words, if.
Speaker 5: You're unhappy with the way rulings win or motions or
Speaker 5: blah blah blah, unless.
Speaker 6: There's absolute fraud or corruption going on.
Speaker 5: So what's going on with you there is? Okay, I know,
Speaker 5: I know that's what you're gonna say. A Rapo County
Speaker 5: court system. What's going on with it?
Speaker 11: I have been in the courtroom sixty two times over
Speaker 11: five and a half years.
Speaker 5: What do you mean by that?
Speaker 9: Why?
Speaker 11: For just Seth an at risk adult? They have claimed
Speaker 11: that I stole money from home?
Speaker 5: Okay, So you're being accused of Are you being accused
Speaker 5: of a crime or is it a civil matter? It
Speaker 5: is a crime, okay? And who brought the charges against you, Kirk,
Speaker 5: this is really important. Who brought the charges against you?
Speaker 5: My mom's sisters, sisters, and well are your mom's okay,
Speaker 5: your aunts?
Speaker 19: Then?
Speaker 2: Right?
Speaker 11: Yes?
Speaker 6: Okay, so you were what were you charged with, by
Speaker 6: the way.
Speaker 11: Theft and at risk adult?
Speaker 5: Okay? Now now now, now hold on, when you're charged
Speaker 5: with a crime, listen, I know that no system is perfect,
Speaker 5: but when you're charged with a crime, you're you're usually
Speaker 5: tried on that or you do a plea bargain And
Speaker 5: and do you did you have a defense attorney?
Speaker 11: I had a public defender out of a Rapo County, Okay.
Speaker 6: So so anyway, you were a theft and person at risk.
Speaker 2: And so.
Speaker 5: So what happened? How much? How much they alled?
Speaker 6: You took.
Speaker 11: Twenty two thousand dollars and it was a payment that
Speaker 11: was made to me through power of attorneys and only
Speaker 11: beneficiary to my mother up twenty one hundred dollars a
Speaker 11: month and it was for eleven months once she was
Speaker 11: placed in assisted living.
Speaker 5: Okay, Now, now here's what I'm going to know. Why
Speaker 5: did the sisters get involved in this?
Speaker 11: The sister one saw a in out statement from a
Speaker 11: casino in Council Bluffs, Iowa, and saw that I had
Speaker 11: placed wagers of one hundred and sixty three thousand dollars
Speaker 11: over a year. And she says, well, you don't make
Speaker 11: that much money. And they got the idea in their
Speaker 11: head that I was stealing money from my mom.
Speaker 6: Okay, got hold on Kirk.
Speaker 5: So was this?
Speaker 2: So was this?
Speaker 6: Literally were you arrested or just charged?
Speaker 9: Like?
Speaker 6: Were you arrested and brought into custody.
Speaker 11: October nineteenth, twenty and nineteen. I was took in and
Speaker 11: originally charged for homicide and at wait wait wait I
Speaker 11: already already?
Speaker 1: Wait?
Speaker 2: Wait?
Speaker 5: Is your mom dead?
Speaker 11: She did pass away Mother's Day Eve of twenty nineteen
Speaker 11: and that was due to Alzheimer's And who but you?
Speaker 5: You did not?
Speaker 6: You were not convicted on the murder charge, were you?
Speaker 11: Absolutely not?
Speaker 19: Sir?
Speaker 11: I haven't even went to trial.
Speaker 6: Wait are you still charged with murder?
Speaker 14: No?
Speaker 11: I'm charged with beth and at risk adults.
Speaker 6: Yeah, okay, but not the murder. Did they drop the
Speaker 6: murder charge?
Speaker 1: Uh?
Speaker 11: There was never a murder charge.
Speaker 5: Well didn't you just tell me there was? Didn't you
Speaker 5: just tell me on suspicion of murder you were arrested.
Speaker 11: No, it was homicide, Tom.
Speaker 6: And okay, it was all right. Homicide is murdered.
Speaker 5: Did you know that? Look in the dictionary?
Speaker 11: Yes, sir?
Speaker 5: All right, so homicide?
Speaker 2: Were you?
Speaker 5: Are you still facing homicide charges?
Speaker 16: No?
Speaker 5: Okay?
Speaker 6: Were they dropped?
Speaker 11: Yes?
Speaker 6: Okay?
Speaker 5: Your mom's sisters brought the case to where the Rapo
Speaker 5: County Sheriff.
Speaker 11: They originally started in Lincoln, Nebraska. For eighteen months I
Speaker 11: was under investigation during the Human Services Department. I moved
Speaker 11: to campil Balfice.
Speaker 5: Okay, I don't need to know that. I don't need
Speaker 5: to know each and every detail. So what are you calling?
Speaker 23: No?
Speaker 6: Listen, so I need to know what are you calling about?
Speaker 5: Today?
Speaker 2: I have been.
Speaker 11: Accused or said that I am an incompetent person sustain trial.
Speaker 5: I have you mean mentally mentally incompetent?
Speaker 9: Yes?
Speaker 1: Were you?
Speaker 5: By the way you said you were in court these
Speaker 5: sixty two times over five years. Have you ever been
Speaker 5: convicted of anything so so far? No, sir, there have
Speaker 5: been no convictions over five years.
Speaker 9: No.
Speaker 5: So are you still pending all of those charges that
Speaker 5: were brought to you on October nineteenth or twenty nineteen?
Speaker 11: I am faced with the theft and at risk adults.
Speaker 5: And I have been screaming, and they're saying you're not
Speaker 5: competent to stand trial? Is that what they're saying?
Speaker 11: The first evaluation was competent by the prison official that
Speaker 11: does all the competency tests.
Speaker 5: Are you in jail right now?
Speaker 11: No, sir, I am out.
Speaker 5: How long?
Speaker 6: How long were you incarcerated?
Speaker 11: I have been locked up in a Rapa hoe on
Speaker 11: and off because of warrant, because of no warrants. Yes,
Speaker 11: and it was old outside two hundred and forty three days.
Speaker 11: I have been placed in and out of jail in
Speaker 11: a Rapo County and where I am living in Gilben
Speaker 11: County homeless.
Speaker 5: Tom Oh my god, listen, bro, I don't know what
Speaker 5: we can do to help you. What are you looking
Speaker 5: for right now? I mean you have a public defender.
Speaker 5: Where does your case stand right now?
Speaker 11: He had yesterday a final pre trial readiness appearance in
Speaker 11: firm of the judge. Yes, he has reiterated and brought
Speaker 11: back up another evaluation. I've done ten No, no.
Speaker 5: Who's he? Who's he? Your public defender? Let me ask
Speaker 5: you this, Kirk, is your own public defender. Is your
Speaker 5: own public defender trying to make a case that you're incompetent?
Speaker 11: There is a defense in there.
Speaker 5: But at the same time, I'm just asking that that's
Speaker 5: a yes or no. He is making emotion saying you're
Speaker 5: not competent to stand trial? Is that correct?
Speaker 19: That is true?
Speaker 6: Darm okay, and you disagree with that, Why wouldn't you
Speaker 6: take that?
Speaker 11: Well? His incompetence through their providers have found me incompetent.
Speaker 11: I go back out for second opinions. My providers find
Speaker 11: me competence beyond a reasonable doubt.
Speaker 5: Well, now it's hold on, hold on, hold on, okay.
Speaker 5: Who are your providers that are finding you competent?
Speaker 11: I went through and looked through psychologists and people that
Speaker 11: handle court.
Speaker 5: Did you actually have tests done? Yes, by your own providers.
Speaker 5: How did you pay for those tests?
Speaker 11: The court system paid for it.
Speaker 5: The courts allowed you to go to your own providers
Speaker 5: to have competency tests done. Because after this, I'm just
Speaker 5: asking no, I'm asking yes or no questions. Did the
Speaker 5: court pay for your competency checks at your own providers.
Speaker 11: At my providers that I picked out?
Speaker 5: Yes? Do you have those finished reports about your competency?
Speaker 11: I have asked my attorney.
Speaker 5: No, hold on, you said you had them done your attorney? No, No,
Speaker 5: your attorney is going along with the incompetency. I want
Speaker 5: to know the ones that found you competent. Do you
Speaker 5: have copies of those reports? Yes, sir, I want to
Speaker 5: see them, Kirk hang on, We'll give you an email.
Speaker 5: That's all I want to do. I want to see
Speaker 5: when they were done and I want to see that
Speaker 5: they were that you were found competent, and then I
Speaker 5: want the case number. Okay, that's all I need Kaschina.
Speaker 5: If you can get that stuff, I need to take
Speaker 5: a break on, Tom Martine, go with a sure thing
Speaker 5: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 5: a cent until you're content. Time for an insurance check
Speaker 5: up free, no obligation. In comparison, call this insurance paying
Speaker 5: too much your coverage at dozens of insurance companies find
Speaker 5: out now three all three, seven seven to one. Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 5: three seven one three talks seven one three eight two
Speaker 5: five five Troy, Welcome to the show. Troy. What's going
Speaker 5: on with you?
Speaker 2: Hey?
Speaker 9: Tom? Hey, I got a question for you.
Speaker 23: I just sir, let go from my current position, and
Speaker 23: I'm trying to decide between looking for a W two
Speaker 23: position or a ten ninety nine.
Speaker 11: Having on health insurance.
Speaker 23: UH and I'm over sixty two, and I can draw
Speaker 23: on my ir if I want to, so between the two,
Speaker 23: like you, which would you choose?
Speaker 5: Okay, well, here's the important things. Sometimes you don't get
Speaker 5: to choose what I mean. Well, well, of course you do.
Speaker 5: You get to choose. But I mean companies can't offer
Speaker 5: you either. Or I mean, if you want ten ninety
Speaker 5: nine work, Troy, you can go out and do it.
Speaker 5: And I think it's a great idea in your position.
Speaker 5: It's probably best in your position for a few reasons.
Speaker 5: You know, if you have your own health insurance and that,
Speaker 5: and you're sixty two. I mean you just want to
Speaker 5: do and you want to be able to be free
Speaker 5: to do work when and how you want, then you
Speaker 5: do it ten ninety nine. But I want to make
Speaker 5: this very clear. You cannot be a ten ninety nine
Speaker 5: if someone controls the times you do it, the way
Speaker 5: you do it, and gives you any kind of equipment
Speaker 5: or material to do it. It has to be told.
Speaker 5: For example, if I wanted you to do sales for me,
Speaker 5: I wouldn't tell you you have to work eight to five.
Speaker 5: I wouldn't tell you you have to make one hundred
Speaker 5: calls a day. I wouldn't tell you you have to
Speaker 5: do this, that or the other thing. What I would
Speaker 5: say is this, Troy, the leads are here on the website,
Speaker 5: or will email you leads, and you work and when
Speaker 5: you can, and you get to eat what you kill,
Speaker 5: and or you get commissions on what you sell. That's it.
Speaker 5: Or we pay you when you work. You decide when
Speaker 5: you want to work, and I can pay you by
Speaker 5: the hour. I can do any of that. But you
Speaker 5: have to have full control of when you do it
Speaker 5: and how you do it, and you have to be
Speaker 5: free to do it for others. That's really important. I'm
Speaker 5: going to tell you something really that a lot of
Speaker 5: people don't know. But if you had and this is crazy,
Speaker 5: people have been popped with this. If you have a
Speaker 5: house cleaner who cleans for you and three or four
Speaker 5: other people and they lose those other gigs and are
Speaker 5: only cleaning for you, even if you don't know it,
Speaker 5: and they are only cleaning for you, and the state
Speaker 5: finds out about it, they can penalize you for that.
Speaker 5: Because that person is no longer ten ninety nine to you.
Speaker 5: It must be that they are available and doing work
Speaker 5: for others. And I ask the state what if they're
Speaker 5: available but not doing work for others, And he said,
Speaker 5: if it's temporary in between gigs like mowing, lawns, landscaping,
Speaker 5: house cleaning, all that, that's different. But if it goes
Speaker 5: on for any length of time, which he didn't have
Speaker 5: an exact length, he said, then they could end up
Speaker 5: being your employee and you would have to pay all
Speaker 5: of the employee expenses. So just keep that in mind
Speaker 5: that just because someone calls you an employee doesn't mean
Speaker 5: you are one. And just because someone calls you a
Speaker 5: ten ninety nine doesn't mean you are one. You have
Speaker 5: to just make sure you do it the right way.
Speaker 5: But if you're asking me which one I would do
Speaker 5: at your age and with your benefits that you have
Speaker 5: your own health insurance and all, I would do ten
Speaker 5: ninety nine every time so I could be in control.
Speaker 23: Yeah, So what do I need to do to set
Speaker 23: up myself as a ten ninety nine employee?
Speaker 5: Nothing. You just have to find a gig and do it.
Speaker 2: Now.
Speaker 5: If they do it wrong, you don't get in trouble.
Speaker 5: I mean, you know, if they say you're ten ninety nine,
Speaker 5: you're not going to get in trouble. I mean they are.
Speaker 5: But what I'm saying is this is that with a
Speaker 5: ten ninety nine, I just want you to know that
Speaker 5: they can't control your motion, or your time, or your equipment.
Speaker 2: Like it.
Speaker 5: You know, if they had you operating a back ho
Speaker 5: and you even if you came and did it anytime
Speaker 5: you wanted, you're not ten ninety nine if you're using
Speaker 5: their back home. So there's a lot of rules people
Speaker 5: do not understand. I'm Tom Martinez Moore, coming right up.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one. Hell, you'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 5: you're troubleshooter three three seven to one three talk seven
Speaker 5: one three eight two five five. Welcome to the show.
Speaker 5: All right, somebody wanted to know. Why did I have
Speaker 5: to yell out Kamala Harris's name to that guy? I
Speaker 5: it was somewhat joking, but somewhnot. I mean, it's it's
Speaker 5: that nowadays we think we can't talk about stuff.
Speaker 6: And we have to curb our speech and all of that.
Speaker 5: And and you know what, I pity this country if
Speaker 5: we have to worry about that, And and I mean
Speaker 5: that now do people have responsibility to be fair? Sometimes
Speaker 5: but not really. But if they're not, they face the
Speaker 5: consequences and they should. You know, I even believe that
Speaker 5: hate speech is okay to express. I think it's wrong.
Speaker 5: I don't like it. I mean, it's totally wrong. I
Speaker 5: think it's mean, vulgar, anti everything I believe in. But
Speaker 5: I would not want to suppress anyone from expressing hate.
Speaker 5: In fact, I like to know where people stand and
Speaker 5: if they're hateful, I'd like to know it instead of
Speaker 5: having it hidden.
Speaker 6: So if someone uses hate speech, let him use it.
Speaker 5: I can choose not to not to read it, or
Speaker 5: not to advocate for that person, or not to not
Speaker 5: to agree. So my point is freedom of speech, It
Speaker 5: truly is. I truly believe in unlimited freedom of speech. Now,
Speaker 5: people always give the example yell fire in a theater. No,
Speaker 5: I'm not talking about that when it does direct harm
Speaker 5: to people. I mean direct harm like causing a stampede
Speaker 5: like that. But if I do hate speech in some
Speaker 5: nut and I wouldn't do it. But if some nut
Speaker 5: does hate speech and another nut believes it, that's that's
Speaker 5: on those nuts. Anyway. The guy called in and was saying,
Speaker 5: you shouldn't be making an editorial about this. The whole
Speaker 5: point is this. We explore all things people call in about,
Speaker 5: and I'll take your calls at three O three seven
Speaker 5: one three talks seven one three eight two, five to five.
Speaker 5: Coming up. I'm going to have a great special Biknage
Speaker 5: Home Solutions that you're gonna want to know about it
Speaker 5: if it's unbelievable. It's a free upgrade that you're gonna want,
Speaker 5: especially if you're considering windows. Right after this, go with
Speaker 5: a sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 5: You don't pay a cent until you're contenth time for
Speaker 5: an insurance checkup, free no obligation comparison call Compass insurance
Speaker 5: paying too much your coverage at dozens of insurance companies
Speaker 5: find out now three all three seven to seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank to the real estate man dot com to
Speaker 5: list your home with Remax Alliance three all three nine
Speaker 5: two zero sixteen twenty two.
Speaker 1: Ripped of new You need Advi's who you don't have?
Speaker 3: Come running, suspasses, We can Shooter's gonna help.
Speaker 4: Come man, This is the Troubleshooter Show.
Speaker 5: Now Tom Martine, Hi, Tom Martino here, Welcome to the show.
Speaker 5: Three all three seven one three talk three all three
Speaker 5: seven one three eight two five five got an hour
Speaker 5: to go. Gonna help you solve your problems, answer your questions,
Speaker 5: take your complaints, to make your life a little easier.
Speaker 5: I want to talk to Barry Miller right now with
Speaker 5: Vestera Turnkey because he has a seminar coming up.
Speaker 6: I think it's this weekend.
Speaker 5: Well, it's a webinar, which is even easier to attend
Speaker 5: than than a seminar. A webinar is from your Homer
Speaker 5: office or even your car. Obviously, if you have ten
Speaker 5: from your car, you got to listen. You can't watch it,
Speaker 5: but unless you're a passenger.
Speaker 6: But Barry talk about that. What are you going to
Speaker 6: what are you going to be talking about, sir.
Speaker 19: We're going to talk about how the program works, because
Speaker 19: so many people say, well, it's too good to be
Speaker 19: true forty five fifty to fifty five percent per year return.
Speaker 19: So we're going to break it down in good, good,
Speaker 19: clear terms for the consumer so that they understand and
Speaker 19: see the fun way and detailed research that goes into
Speaker 19: how this program really works. And all our customers are
Speaker 19: getting over forty percent, over forty percent return.
Speaker 5: All of our customers right now, Barry, all of your
Speaker 5: customers right now getting more than forty percent, most of them.
Speaker 19: More than fifty and I'm talking over eighty percent of
Speaker 19: them are getting over fifty percent. So I like to say, well,
Speaker 19: there's a couple under that only because of slightly highering.
Speaker 5: So when you talk about return, and by the way,
Speaker 5: for those joining us, we're talking about the the Vestera turnkey,
Speaker 5: which helps you become a landlord basically without any of
Speaker 5: the hassles associated with normal landlording. I mean you basically
Speaker 5: own real estate. Barry talked about research. He goes out
Speaker 5: to the hottest markets, so they're not in Denver necessarily.
Speaker 5: In fact, they're not, but they could be right, they
Speaker 5: could be someday. Who knows. But he goes out to
Speaker 5: the markets and searches for the best markets with the
Speaker 5: most appreciation potential. And I don't know how you do that,
Speaker 5: but you have this system and you can target these
Speaker 5: markets and you buy the houses right, and then you
Speaker 5: get them in and out in about two to three
Speaker 5: years at the most, and they make return there. Plus
Speaker 5: they make positive cash flow on rents. Plus they have
Speaker 5: management companies, and plus you even have a system where
Speaker 5: you can take all the phone calls. Nothing.
Speaker 6: They don't have to worry about much.
Speaker 5: Now they do have to qualify for a loan, and
Speaker 5: they do have to have a minimum investment in all
Speaker 5: the That isn't that correct?
Speaker 11: That is correct?
Speaker 5: Okay? Then go ahead, yeah, go ahead. No, That's why
Speaker 5: I just wanted you to continue on. So when you
Speaker 5: talk about return, I wanted to ask about that. When
Speaker 5: you are you talking about everything concerning the positash will
Speaker 5: plus the capital gains at the end. Is that what
Speaker 5: you're figuring into the total return?
Speaker 2: Correct?
Speaker 19: But also we include the.
Speaker 8: Costs of selling the.
Speaker 19: Property, okay, which is not anybody's intent for until two
Speaker 19: or three years, and so we put in all of
Speaker 19: the dollars, every single dollar that's out of pocket from
Speaker 19: the investor's side. Typically that tom that's when they buy
Speaker 19: the property. It's positive cash flow. Again, that's ninety five
Speaker 19: percent of the time. Occasionally there's a hiccup, you know,
Speaker 19: and the rent went down fifty dollars you know, a month,
Speaker 19: and there's a two hundred dollars a year negative cash flow.
Speaker 19: But typically it's all positive cash flow. We add every
Speaker 19: dollar they've put out of their pocket in a twelve
Speaker 19: month period and say how much is that money worth
Speaker 19: a year later, and they're all forty five, fifty to
Speaker 19: fifty five percent or more. We have the occasional one,
Speaker 19: we get one in fifteen where we're buying it under
Speaker 19: its value, so there's even added equity. Our highest one
Speaker 19: this year was eighty two percent return. That's a single
Speaker 19: one though that's an outlier. The other highest group was
Speaker 19: in the sixty percent return. Now, now that includes just
Speaker 19: like you said, turn key. We have people and safeguards
Speaker 19: built in every single step of the way, so the
Speaker 19: consumer literally can sit back, relax, be comfortable, call us,
Speaker 19: contact us, let us take the call.
Speaker 5: If they choose let.
Speaker 19: Us take the call, you know, oh well there's a
Speaker 19: broken window. And really, out of over one hundred properties,
Speaker 19: we don't even get two calls in a three month
Speaker 19: period where something's wrong with the house.
Speaker 6: You buy right, you sell right. That's the important thing.
Speaker 6: You take care of all of that.
Speaker 5: And of course the people say, well, how's Barry making money?
Speaker 5: He is, He and his team make commissions on the
Speaker 5: way in on and way out. But that's it.
Speaker 6: I mean, it's an amazing it's an amazing value.
Speaker 5: Amazing. And then of course management companies, he doesn't mark
Speaker 5: that up that that's a straight through and whatever. What
Speaker 5: our management companies what ten percent of rent or what
Speaker 5: is it?
Speaker 19: Normally well, normal, good, good, good property managers are.
Speaker 5: Ten to twelve.
Speaker 19: Ours are literally nine to eleven. Remember, management companies, some
Speaker 19: of them, most of them take a half a month's
Speaker 19: rent up front. Yeahp for acquiring the tenant.
Speaker 2: Tom.
Speaker 19: We've negotiated that down to a maximum of five hundred
Speaker 19: dollars some of them. Now we're working with enough and
Speaker 19: they have it at zero zero costs. We save money
Speaker 19: for our consumers hundreds of dollars in every which way
Speaker 19: that we can because of our volume.
Speaker 5: Somebody wanted to know on my text here real quick,
Speaker 5: what are the market? How many markets are you in?
Speaker 8: Yeah?
Speaker 19: Right now we are in literally five different cities. Now
Speaker 19: some of those would be called metropolitan areas, you know,
Speaker 19: a couple of cities within them. And we have three
Speaker 19: that we are have designated as the next three and
Speaker 19: now I am in process of finding and vetting the best.
Speaker 19: We have to have top people in the buyer agent category,
Speaker 19: and I'm vetting those three added markets right now. And
Speaker 19: they are all to the Mississippi at this time because
Speaker 19: the price has to be right and the highest appreciation
Speaker 19: but strongest economies. Those metro areas have the strongest economy
Speaker 19: in the entire United States. And that's the top eight
Speaker 19: will be in soon out of two hundred and twenty
Speaker 19: plus metro areas.
Speaker 6: So you're always expanding and looking for new opportunities.
Speaker 19: Always looking, always researching, always looking and expanding because our
Speaker 19: company is growing.
Speaker 5: Now. If people want to get involved, I want them
Speaker 5: to go to this webinar though, and it's this what
Speaker 5: Wed Saturday, Saturday.
Speaker 19: Saturday ten am our time of course Colorado time, and
Speaker 19: it's a fifty minute seminar, good PowerPoint. We send the
Speaker 19: whole power point out to the to all registerrants ahead
Speaker 19: of time.
Speaker 5: Oh you did, wow, yep, okay, and they can.
Speaker 19: So they have it there. They could take no. I
Speaker 19: hopes they could follow along, you know that kind of
Speaker 19: a thing.
Speaker 5: So they can register right now. My biggest return dot com.
Speaker 19: Correct, my biggest return dot com.
Speaker 5: My biggest return dot com. Thank you very much, Barry.
Speaker 5: I appreciate you being here man, Thank you, thank you,
Speaker 5: thank you. All right, so you heard it, and uh,
Speaker 5: it's it's a pretty cool system, that's for sure. Vesta
Speaker 5: turnty and it's my biggest return dot com. All right.
Speaker 5: We have more coming up on the Troubleshooter Show. Three
Speaker 5: O three seven one three talk seven one three A
Speaker 5: two five five Go with a sure thing Denver's best
Speaker 5: roofer Excel roofing dot com. You don't pay a cent
Speaker 5: until you're content, wait time for an insurance check up free,
Speaker 5: no obligation. In comparison, call Compass insurance paying too much
Speaker 5: your coverage at dozens of insurance companies find out now
Speaker 5: three oh three seven seven to one help. You'll think
Speaker 5: you're his only customer when you choose Frank durand the
Speaker 5: Real Estate man dot com to list your home with
Speaker 5: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 5: I'm Tom Martine. You're a troubleshooter. God, we got a
Speaker 5: lot going on. I want to get to some follow
Speaker 5: ups here. You're not gonna believe first, Anthony, you have
Speaker 5: a plumbing question. Go ahead, Anthony, I'll try to.
Speaker 9: Make it a quick one.
Speaker 24: Basically, have you heard of this stuff that like they
Speaker 24: send a sleeve down a sewage line and like reinforce
Speaker 24: the slash repair it. I've had an extremely complicated situation.
Speaker 9: Who on the refer list.
Speaker 5: Would be plumb line, plump line, plumb line? Okay, by
Speaker 5: the way, they have a number. There are a number
Speaker 5: of different ways you can do tricky. Why is your
Speaker 5: sewer line tricky?
Speaker 9: Ay?
Speaker 24: It runs through my backyard as well as our neighbor's backyards, and.
Speaker 5: You don't want to go digging that up right right right.
Speaker 5: There's something also that they will need. They still need
Speaker 5: some access to the end of it, you.
Speaker 8: Know, the clean out.
Speaker 24: Well, they might need something if the whole thing, or
Speaker 24: could do just my section of it.
Speaker 5: Or well if it runs through their yard, do you
Speaker 5: have an easement for that?
Speaker 16: That.
Speaker 24: I'm not sure the house is built in nineteen oh two.
Speaker 5: Oh, never mind, no one had. Here's the deal. When
Speaker 5: they do that lining you're talking about, they can line it,
Speaker 5: but if they're sometimes they need access where it connects
Speaker 5: to the main. Sometimes it depends on your sitting. Why
Speaker 5: don't you have a clout. Look, they're pretty honest people.
Speaker 5: They're going to tell you everything, and they have all
Speaker 5: the latest technology. They have the pipe bursting, which is
Speaker 5: where they take a bullet shaped item and they pull
Speaker 5: it through.
Speaker 6: So they got to go to the other end to
Speaker 6: pull that through.
Speaker 5: In fact, in every case you have to pull from
Speaker 5: the other side to get it fully lined, and then
Speaker 5: they blow it up and epoxy it. The other type
Speaker 5: is pipe bursting, where they pull it through and they
Speaker 5: they pull a new pipe in place of the old one.
Speaker 5: And so yet, in every case, will your neighbors not
Speaker 5: allow you to get on the other side?
Speaker 24: Oh, we haven't asked it yet.
Speaker 9: It goes through that.
Speaker 5: We have two neighbors on the wa Wait wait, oh wait,
Speaker 5: you said it went through.
Speaker 6: Where does it terminate? Does it terminate on their property?
Speaker 24: No, it just goes straight through them and then goes
Speaker 24: out to Oh.
Speaker 5: That's fine then, but you're going to have to have
Speaker 5: access on both ends. Remember that your house is not
Speaker 5: going to be a problem, but on the other end,
Speaker 5: you're going to need access in order to do any
Speaker 5: of those retros.
Speaker 24: Some kind of access more than a clean out or.
Speaker 5: Well, I don't mean I mean equipment. They need to
Speaker 5: dig down and pull something through from the other side.
Speaker 19: Gotcha.
Speaker 9: Okay, I see what you're talking about.
Speaker 24: All right, I'll give them a call.
Speaker 5: And if that's not where what property is the other
Speaker 5: side on? Is it on someone else's property, a third
Speaker 5: person or is it on the city property?
Speaker 24: It's basically a row of four houses, minds a third
Speaker 24: in the row.
Speaker 5: Here's what I'm asking. Okay, the other end of your sewer,
Speaker 5: where does it terminate.
Speaker 24: It finally goes out to the street.
Speaker 5: Okay? Does it go before it hits the main line?
Speaker 5: Where is there any space there where it's public property
Speaker 5: and not someone else's property?
Speaker 8: Yes? I believe there is a sewer.
Speaker 2: Sewer?
Speaker 8: Great right there?
Speaker 5: Well you know what, have them look at it? Would
Speaker 5: you do me a favorite, Anthony? Would you let me
Speaker 5: know because I love knowing about this stuff. Once we've
Speaker 5: talked about it, I want to know what you do,
Speaker 5: so okay, great, I would love to hear about it,
Speaker 5: so thank you very much. So just call back through
Speaker 5: OSTree Martine and leave us a message. We'll put you
Speaker 5: back on where you can text my my private Google
Speaker 5: number seven four seven nine nine nine fifty two eighty.
Speaker 5: Thank you very much. Now we have a few follow ups.
Speaker 5: First of all, the guy from Rhino Shield. Now, again
Speaker 5: I don't know if the consumer forged this or not,
Speaker 5: but let me tell you what happened.
Speaker 6: And Rhino shield is not to be confused with rhino lining.
Speaker 5: But this one guy called and said, Phil said, I
Speaker 5: had my fifth wheel trailer painted with Rhino Shield, and
Speaker 5: I put a thousand down on a ten thousand dollars job,
Speaker 5: and they showed me how durable blah blah blah. He said.
Speaker 5: During the process, he didn't like the way they did
Speaker 5: the walls, and they did the way they gouged it
Speaker 5: when they pulled out the uh pulled off the graphics
Speaker 5: and then had to bond to it. But okay, it's done.
Speaker 5: Though it's done. They put the rhino shield on it.
Speaker 5: But the one lingering problem, he said, was the roof.
Speaker 5: They put the Rhino Shield on the roof of his slideouts,
Speaker 5: and he said they basically ruined the roof and it
Speaker 5: has to be redone. They claim when the president called
Speaker 5: in and he said the product was not meant for
Speaker 5: our vs, they explained that to him and they did
Speaker 5: it expressly without a warranty.
Speaker 6: Didn't he tell us that? Were you guys listening Kaschina?
Speaker 2: You heard it?
Speaker 9: Your dollar?
Speaker 5: Did you hear that? Did hear that?
Speaker 2: Chopper?
Speaker 5: Okay? Did you have to see what he sent to you?
Speaker 6: What the consumer said?
Speaker 5: No? Not only the consumer, we also have an EAU. Okay,
Speaker 5: hold on. The consumer sent me a twenty five year
Speaker 5: warranty with his name on it.
Speaker 15: Okay, Now look at the email that I sent you
Speaker 15: forwarded to you from a gentleman named Daniel at Rhino
Speaker 15: Shield and click on that area because that's also the
Speaker 15: warrant I.
Speaker 5: Got, the one from Phil. Now the one from Phil
Speaker 5: from Rhino Shield. Rhino Shield. Okay, it says non pro
Speaker 5: rated transferable limited warranty.
Speaker 6: I got it and it said, oh okay.
Speaker 5: Then it says here Rhino Shield ceramic coating is not
Speaker 5: warranted on mechanical or moving parts.
Speaker 6: Well, what the hell does that mean?
Speaker 5: That would mean that that doesn't roof.
Speaker 17: What would you think that that's the slide out roof?
Speaker 5: I don't know.
Speaker 22: But what about the motor home itself or not the
Speaker 22: motor home, but the ba the fifth wheel, it's it's
Speaker 22: a movable object.
Speaker 6: But it didn't No, man, I don't know.
Speaker 5: That is pretty lame. It says rhino shield ceramic coating
Speaker 5: is not warranted on mechanical. So would he say the
Speaker 5: whole fifth wheel is mechanical. I didn't see that highlighted area.
Speaker 5: Is that on his warranty as well? That highlighted area
Speaker 5: I'm going to go see because I didn't see it
Speaker 5: on his I did.
Speaker 6: Not see that on the one he sent me. So
Speaker 6: let me look at it. H Let me see, man,
Speaker 6: I don't know. I can't find it now he sent me.
Speaker 5: He sent me the.
Speaker 6: Here, it is here, it is okay, it's not Let
Speaker 6: me see.
Speaker 5: This warranty is valid only right lease, rhino shield is
Speaker 5: not warranted against wood rot water intrusion. Blah blah blah.
Speaker 5: Ronal shield is not warrant. I don't I'm trying to
Speaker 5: find the liquid part here, excuse me, the mechanical part
Speaker 5: on this one he sent us, because this has Phil's
Speaker 5: name on it, the consumer, the date, the registration number, everything,
Speaker 5: But I don't see on this one. It might be here.
Speaker 6: I'm trying to do it while I'm while I'm alive.
Speaker 5: Here, let me see physical cause of any kind of
Speaker 5: lack of propert Dreanda, No no, no, no, no no
Speaker 5: oh wait here it is is not warranted on mechanical
Speaker 5: or moving parts, so it is on this one.
Speaker 6: So how would that be interpreted? How would that be interpreted?
Speaker 5: I mean, how would it be?
Speaker 22: It would be And I don't play one on TV?
Speaker 22: But yeah, no, of course not roof is a move
Speaker 22: It's a slide out roof, so that's a moving part
Speaker 22: to me, So it's not warranted.
Speaker 5: Right And he wasn't complaining about the other parts, so
Speaker 5: he might be then yeah, that, yeah, could easily be.
Speaker 5: Now go with a sure thing Denver's Best roofer Excel
Speaker 5: roofing dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call compass insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three O three, seven
Speaker 5: to seven to one help you'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot Com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two. As you know,
Speaker 5: we had a guy call in from Rhanusha, Jim Williams
Speaker 5: ceremonta commercial there, and he said, look this thing. Does
Speaker 5: you know we did that fifth wheel? But we told
Speaker 5: the guy, look, we can't warranty this, and in the
Speaker 5: warranty there's clearly a disclaimer and and there is somewhat
Speaker 5: of a disclaimer. I want to I want to mention
Speaker 5: this first and foremost, the job was done. The question
Speaker 5: he has now, I know he nitpicked the process all
Speaker 5: the way through, but the job was done. And I
Speaker 5: want to be fair here. Rhino Shield is truly made
Speaker 5: for houses and decks and all that stuff, and it's
Speaker 5: strong as hell. Okay. I don't want to cast dispersions
Speaker 5: on this product because it did not work on a
Speaker 5: fifth wheel. I mean, let's face it, okay. I mean
Speaker 5: if he loses, if Rhino Shield loses all of their
Speaker 5: RV work, I don't think they care because that's not
Speaker 5: their market. Their market. And again I'm just trying to
Speaker 5: clarify to be fair, there, Mart is not the RV market.
Speaker 5: Their market is the housing market, the building market and.
Speaker 13: All of that.
Speaker 5: And we've never had a complaint about that aspect. Okay,
Speaker 5: and again, don't confuse it with rhino lining. That's a
Speaker 5: whole different product that does pick up beds. Now, let's
Speaker 5: talk about Phil's case with his fifth wheel. I looked
Speaker 5: at the warranty and Phil, there is a disclaimer in there,
Speaker 5: and again I don't have it in front of me.
Speaker 5: Does someone want to read that disclaimer for me? Do
Speaker 5: you have in front of you kachina or not? If not,
Speaker 5: we can find it. But basically, I think you're familiar
Speaker 5: with it, Phil, Right, sir, sir, what do you think
Speaker 5: of that? No, seriously, what do you think of that disclaimer?
Speaker 5: I mean they sent it to me, go.
Speaker 9: Ahead, They told me that mechanical because their business, as
Speaker 9: you said, is houses. Of course, they were talking about
Speaker 9: garage doors. Okay, they go up and down, so you
Speaker 9: have the rubber wiper on the side of it.
Speaker 5: But that's not the that's not what the warranty says.
Speaker 5: To be fair, that's not what the warranty says. I
Speaker 5: mean I'm not. I haven't got go ahead.
Speaker 9: I have no problem with their product. Their product, Their
Speaker 9: product works fine. Other than where they told me it
Speaker 9: was compatible with the EPDM, they just didn't prep it correctly.
Speaker 9: It blew off. When they came back out to redo
Speaker 9: it prep it correctly. They took a razor blade and
Speaker 9: cut clean through my ep d M where the piece
Speaker 9: of trim goes over the top of it, where it
Speaker 9: wraps around down the vertical part of the slide out.
Speaker 9: Now these slideouts have a move We're full timers. Both
Speaker 9: my wife and I had back surgery. We can't move
Speaker 9: off all our furniture in here to move the slides
Speaker 9: into and out. We're on blocks, we're skirted. We have
Speaker 9: semi permanent utilities. We are ensured as a manufactured home.
Speaker 14: You know.
Speaker 9: So the thing hasn't gone anywhere.
Speaker 5: It hasn't done so rhino shield ceramic coding is not
Speaker 5: warranted on mechanical and and that a mechanical or or
Speaker 5: moving parts. Now, I will tell you it's not crystal clear, Phil,
Speaker 5: it's not crystal clear. But I don't But but so
Speaker 5: what do you want to work?
Speaker 6: You but you want them to spend how much to
Speaker 6: replace that roof.
Speaker 9: The estimate I believe was somewhere around seven thousand dollars
Speaker 9: they cut the roof.
Speaker 5: And now let me tell you why that's Let me
Speaker 5: tell you why that's good news for you, because you
Speaker 5: can actually get a judge to weigh in on this
Speaker 5: and in small claims court your limits seventy five hundred.
Speaker 5: It would be a very easy thing to do because
Speaker 5: Rhino would simply say, look, we're not made for this,
Speaker 5: that's why we have the disclaimer, and the judge would
Speaker 5: rule on it. But it won't It'll cost you like
Speaker 5: fifty bucks to have it done. They're a reputable company.
Speaker 5: They're not going to dodge service do a small claims court.
Speaker 5: I mean really, where where? What?
Speaker 8: Where?
Speaker 23: Where?
Speaker 5: Where are you set up? You live around here?
Speaker 10: Right?
Speaker 2: Yeah?
Speaker 5: Well what would be wrong with that?
Speaker 9: Between Watkins and Bennett, what would be wrong with that?
Speaker 8: Well?
Speaker 9: I was looking for advice for an attorney. I mean
Speaker 9: as far as why would.
Speaker 5: You need an attorney for small claims court? If you
Speaker 5: can fix this, if you can fix this for seven grand,
Speaker 5: why would you want Do you know what it would
Speaker 5: take to go to court? What do you think minimum?
Speaker 5: I know this because I've been in court so many
Speaker 5: twenty five grand okay, and then what do you look, Look,
Speaker 5: if you can do this in small claims court, have
Speaker 5: a judge declare whether that warranty, whether they should fix
Speaker 5: your roof or not. Okay, I mean to me, that's
Speaker 5: the smartest way to do it, because there is some
Speaker 5: ambiguity here. Okay. And again, I mean, he wasn't totally
Speaker 5: wrong when he said, look, we disclaim that. So I
Speaker 5: just look, and I had to put that out there, Phil,
Speaker 5: I had to put that out there. I don't think what.
Speaker 9: I'm sorry, disclaim what you said. He had the disclaim it.
Speaker 5: That's why he did. That's why he pointed out the
Speaker 5: disclaimer and the warranty, the one that says it doesn't
Speaker 5: warranty mechanical or moving parts. And anyone could argue that
Speaker 5: the whole fifth wheel's moving. Look, look, I know, I
Speaker 5: know that's not that. Your argument is this. Your argument
Speaker 5: is this, you never got the benefit, whether they warrant
Speaker 5: you or not. They shouldn't have cut it when they
Speaker 5: were trying to do it. That is what you need
Speaker 5: a judge to look at. You really do, Yeah, okay,
Speaker 5: And I want you to keep me informed three oh
Speaker 5: three seven one three talk seven one three eight two
Speaker 5: five five Dimitri quickly here, Josh sand of aal somebody said,
Speaker 5: and a few people have texted me and that he's
Speaker 5: on social media where he people give him money and
Speaker 5: he doesn't come through, and he takes money up front,
Speaker 5: and he's using someone else's contract and he doesn't even
Speaker 5: work there according to the construction company.
Speaker 24: Right.
Speaker 20: So I researched this, yes, and I have a copy
Speaker 20: of the contract that he signed with Guillermo, and there
Speaker 20: are a couple of discrepancies here. So he is using
Speaker 20: a construction a contract with a logo in the address
Speaker 20: of the wrong company.
Speaker 5: One company.
Speaker 20: Well, I called that company and I spoke with Brian,
Speaker 20: the owner of that He said that mister Sandoval and
Speaker 20: Brian had, years ago, according to him, been involved in
Speaker 20: a business deal where mister Sandival would go out get
Speaker 20: roofing jobs, they would do them, and then they would
Speaker 20: split the profits. However, according to Brian, mister Sandoval kept
Speaker 20: the contracts for himself. So now it looks to me
Speaker 20: like he's using the contract that was preprinted by Brian. However,
Speaker 20: and I think this is mister Sandival's Achilles heel. He
Speaker 20: had them overprinted with three h three Roofing and Construction LLC.
Speaker 20: It's important to know and you'll know why in a moment.
Speaker 20: The end is an ampersand there is yet an another
Speaker 20: company out there where instead of the ampersand it spelled
Speaker 20: out A and D. However, the important part is that
Speaker 20: mister Sandival did call me, and he also emailed me,
Speaker 20: and he agrees that he needs to refund Guillermo's five
Speaker 20: thousand dollars. To that end, he had sent him a check,
Speaker 20: a cashier's check for five hundred dollars, which GHEMO acknowledge
Speaker 20: is having received and cashed. And mister Sandoval intends to
Speaker 20: continue to repay Guermo in five hundred dollars payments twice
Speaker 20: a month until the balance of the fore left. Yes,
Speaker 20: so he did put in a writing. He sent me
Speaker 20: an email to that end, which I forwarded to you,
Speaker 20: and I also sent it to Guermo so that he can.
Speaker 6: Let's says, what about the other people who have texted
Speaker 6: and called?
Speaker 5: Did he deny that?
Speaker 2: Well?
Speaker 20: I the other case that mister Sandoval had discussed with
Speaker 20: me without my knowledge, apparently we had another call. This
Speaker 20: is prior to my involvement from missus Pacheco. I believe yeah,
Speaker 20: And he insisted in explaining that case to me as well. Well,
Speaker 20: similar deal, and he's refunding missus Pacheco's money five hundred
Speaker 20: dollars every other week.
Speaker 5: Right, Well, you know what, at least the guy is trying. Yeah,
Speaker 5: unlike who oh, unlike.
Speaker 20: Just Justin Garca Garcia.
Speaker 5: Who stole sixty two thousand dollars.
Speaker 20: And it is a crook from an old lady who's
Speaker 20: broke alone and scared.
Speaker 6: We have more coming right up, I gotta take the.
Speaker 5: Hi Tom Martino here, don't forget K and H Home Solutions.
Speaker 5: The promo code Martino ten twenty two. Through tomorrow, you
Speaker 5: can call and get a free upgrade to triple Paane windows.
Speaker 5: If you're buying windows, or if you're buying siding, they're
Speaker 5: going to do that insulated vapor barrier with it's our six.
Speaker 5: That's great. Okay. I'm getting a lot of texts about
Speaker 5: this about my financial services company, who are registered financial advisor,
Speaker 5: Wave eight Wealth Management. The website is invest with Martino
Speaker 5: dot com. Now let me just explain this. Someone said, Tom,
Speaker 5: how do you reconcile this if you have people that
Speaker 5: you're advertising, like Joe Cano, who do fixed indextinuities. Okay,
Speaker 5: here's how I do that. There is no one investment
Speaker 5: that should be everything to everyone, not vest Era turnkey
Speaker 5: for real estate, not fixed indextnuities, nothing. There's no one
Speaker 5: investment that everyone should be in or everyone should be out. Okay.
Speaker 5: True investments have quality, and true investments have purpose, and
Speaker 5: they have roles in your life at different times in
Speaker 5: your life. Okay.
Speaker 6: In fact, I am working with Joe Cannell.
Speaker 5: I would make references if people need part of their
Speaker 5: money in a fixed index aninuity, I would make references
Speaker 5: in VESTERI turnkey. In fact, we're putting together funds for
Speaker 5: people who don't have enough money to do the whole
Speaker 5: thing with this the era, but they want to take
Speaker 5: part in that to make that return. So we're putting
Speaker 5: together LLCs that can own that with us together as
Speaker 5: a group. So what I'm doing is different. But here
Speaker 5: is the main part. I founded it for myself six
Speaker 5: years ago and tracked all of our performance for me.
Speaker 5: I hired people to do my money. Why because I
Speaker 5: found out something about the industry. And really I'm not
Speaker 5: saying they're bad. But most financial advisors they gather people,
Speaker 5: shake their hands, do questionnaires, and then place the money
Speaker 5: with a broker dealer or a bigger financial advisor. They
Speaker 5: don't really do the investing or the planning for them.
Speaker 5: They don't do it, okay, and they're middlemen and they
Speaker 5: make a spread. Now again, I'm not saying it's bad.
Speaker 5: If you like it, you can like that. But my
Speaker 5: pledge is that one hundred percent of my money would
Speaker 5: be with yours, and that I don't pawn off your
Speaker 5: portfolio to a broker dealer to make the investment decisions.
Speaker 5: I take an active role we all do in your
Speaker 5: wealth building goals, and we limit our growth and expansion
Speaker 5: in order to give individual attention to your objectives and
Speaker 5: goals and desires. That's it, Okay. I'm the founder, I'm
Speaker 5: a client, and yes I will make money from the company.
Speaker 5: Well you hope I do, right, That's why I have it.
Speaker 5: That's what I wanted to say. I am not putting
Speaker 5: down any other investment. Well there's one I put down.
Speaker 5: It's not an investment. That's time shares. Never okay. By
Speaker 5: the way, So if you want to get a hold
Speaker 5: of us, it's three oh three seven seven to one
Speaker 5: help seven seven one four three five seven or invest
Speaker 5: with Martino dot com. And again it is now official
Speaker 5: and we are registered with the Securities Division with the
Speaker 5: State of Colorado. Now, as far as these other things,
Speaker 5: whenever there's an obscure or like like with this with
Speaker 5: this rhino shield, okay, if there's nothing clear cut about it,
Speaker 5: if you can't discern whether or not that warranty is
Speaker 5: in effect, there's nothing wrong with small claims court. I
Speaker 5: think a judge needs to look at stuff like this. Again,
Speaker 5: he was very clear. He was mad at me for
Speaker 5: discussing it. I don't think he should be angry with
Speaker 5: me for discussing it. We discuss everything, and I don't
Speaker 5: like that. But he was clear. And they don't advertise
Speaker 5: for vehicles. It is very clear that their business model
Speaker 5: is to advertise for buildings and houses and all of that.
Speaker 5: Then on the other thing, that Sandoval thing, that guy
Speaker 5: at least is making an effort to return money that roofer.
Speaker 5: Now why he's using other people's contracts, that's another story,
Speaker 5: all right. And then I want to end by just saying,
Speaker 5: don't forget Khwindows dot Com promo code Martino ten twenty two,
Speaker 5: and remember, folks, three oh three Martino, Save all your problems.
Speaker 2: For me
Speaker 13: At