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Speaker 1: Disneys Cafe is the place to put us. Smile on

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your face. Judy and the crew will take care of you,

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bring your appetite and treat your taste. Buzzfry Disney's Cafe

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is always a winning choice. Breakfast, lunch or supper. Dizzne's

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Cafe at eight sixty Elm Street in downtown Manchester. Dine in,

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takeout or make a reservation. Call six oh three, six

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oh six two five three two, Eat, drink and be

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happy Dizzne's Cafe.

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Speaker 2: You are listening to WMNHLP ninety five point three FM,

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broadcasting from the top of one thousand Elm Streets. Our

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studios are located at one nineteen Canal Street and licensed

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to Manchester Public Television Service in Manchester, New Hampshire.

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Speaker 3: Contact us by email at wm NH nine five three

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at gmail dot com, or through our website at wmnhradio

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dot org.

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Speaker 4: It's nine o'clock.

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Speaker 5: I am the one who does it all. Take the

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grand and don't take the ball dull men from you.

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I'm right all day, most of the night. Listen to me.

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I'm always right out.

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Speaker 6: Take your fans from you.

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Speaker 5: It woo is showing CEO you think like a fan.

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The whole crazy.

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Speaker 4: Smoke smells like sid.

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Speaker 5: He just thinks that all lia miss selfish self ups

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or selfish, self centered, selfish self ups or selfish sound center.

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You know, so, I don't can want to think of me.

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I'm the best that you will see. I don't need

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any funding giving credit, no way, I see everything anyways.

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Everyone knows they're not cocky.

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Speaker 6: You show what shows little netfuck go godmt.

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Speaker 5: I'm no radio crazy smoke crying again, he does things

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that all liar miss selfish self fox or self ash

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self censor, selfish self fox or self ast self censors. Well,

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I can't rap about me.

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Speaker 4: Don't give a crap what you say.

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Speaker 5: Put me to sleep with me or show stop feed

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me or cry.

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Speaker 6: Selfish selfo sort, selfish self center, selfish self absort, selfish

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self senator, selfish, selfabsor selfish self senator, selfish south bosor

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selfish self centator.

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Speaker 1: I guess that's it.

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Speaker 4: I'm just scared of being on my.

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Speaker 1: I can't rest acts that sound when you present you're

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sleeping but you're stocking.

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Speaker 4: Someone tell me the truth is really I ord know

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if I'm playing second best?

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Speaker 7: Is it best day? If I go home.

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Speaker 8: Why he can't he be seen if you don't.

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Speaker 7: Even care the head I'm so stuck and I don't way,

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there's no one the baby.

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Speaker 8: I'm just too trying to let you know.

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Speaker 7: I want to give you my time, gonna drive you home,

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and you need to say now days I Cass, I

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think they maybe in these days, I'm the best days.

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Speaker 8: I don't have in my.

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Speaker 9: Wive.

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Speaker 4: These days are the best days I don't have.

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Speaker 7: Give me a reason why I feel so light tonight

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cause it scares me, this thing that I might have

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read him for nothing at all.

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Speaker 4: God, it dust on.

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Speaker 8: My shoes, just to prove I can be the man

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who's in your parents I don't need.

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Speaker 7: And I clean my moly dreaming up your lips.

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Speaker 8: You know your sins for sadness.

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Speaker 7: Is a kurd by being in physical Pleaaby, I'm just

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too trying to let you know. I want to give

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you a.

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Speaker 8: Lot of mine, So I'm going to drive you home.

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I need to say it now because I can't. I

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have the baby.

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Speaker 4: These days of the best days, I will only really.

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Speaker 8: Scared of me.

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Speaker 7: Maybe I can be just a little hair strong. I've

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never had a look best gave me Peason, but these

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as the best days. Haven't have that maybe understood it's

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hard to let you know. I'm want to give you

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on to bite.

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Speaker 8: I'm going to drive you.

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Speaker 7: I'm you want to say it now because I can't

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a thing the Baby Days on the Firsday's Albill be

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scant bear. Maybe I can be just a little ashto

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I've never let that's bb a reason to be in

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the days and it says I'm the Firsday's album.

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Speaker 8: Maybe I'm too excited.

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Speaker 4: When it can't be one, But So'm gonna time you.

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Speaker 8: I need to see it now because I can'st not

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bigthing mad maybe, but thy days on the Thursdays I

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will not be scant. Maybe I can be just a

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little ash I've never had a pass reason the mate

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any day.

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Speaker 4: S the Beasty's album by Honest to.

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Speaker 8: Tell me that no what A can do a right?

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You want to see nose?

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Speaker 7: I can't go big? Maybe best days out having the.

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Speaker 8: Baby just stuck.

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Speaker 5: Reasonlieve you're listening to w U M.

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Speaker 10: N H ninety.

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Speaker 6: Command God, don't get subprime Leader Maxwell coming.

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Speaker 4: Good morning, everybody, welcome, here we go. It is that

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time again. Matt Connorton Unleashed and we are live from

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the studios of WMNH ninety five point three FM here

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in glorious Manchester, New Hampshire, on Canal Street. Welcome everybody.

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Today is Saturday, September seven, twenty twenty four. I am

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flying solo this morning. Jenny is at home resting up,

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but she'll be back next week. And I'll speaking of

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next week, well we'll come back to that. But something

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pretty cool involving Jenny happening next Saturdayay, so we'll mention

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that in a moment, very very proud of her. It

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involves her artwork. Spoiler alert. We might have mentioned it

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last last week, but it's it's it's official. I dropped

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off the painting. Well, I'm giving all these hints, I

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might as well say it. So one week from today,

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Jenny's art will be showing at the Mosaic Art Collective.

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It's already there. I dropped the painting off on Thursday,

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and it's actually a personal favorite of mine. But that

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will be Let's see, I've got the event pulled up here.

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Let's we'll go ahead and talk about this and then

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I'll tell you what we have lined up for a

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two days show. Where did it go? Where did it go?

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I had it pulled up and I think I accidentally

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closed that tab. That figures well, anyway, we'll we'll come

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back to it. But this, let's see, it's from four

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to eight pm on Saturday, September fourteenth at the Mosaic

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Art Collective. It's actually in the Daily Mirror building right

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on Hanover Street. Very easy to find, and it's funny.

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There's a a couple of things happening there. Uh next week,

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because the other thing that's going on Friday the thirteenth

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is John Poussett Dart is going to be playing live

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at the Rex Theater and that relates to today's show

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because he is going to be calling in at ten

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am to open the second hour of this week's Matt

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Connorton Unleashed to talk about that. So we have John

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Bossett Dart coming on in the second hour, and then

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in the third hour we have Terry Almquist who will

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be with us live in studio from Wellness Hot Yoga,

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And I'm very excited to have her on the show

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because I've only known her for a short time, but

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she's got an amazing backstory, just such a fascinating person.

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To speak with, so she'll be on with us too.

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But yeah, so we've got plenty to do, plenty to do.

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Like I said, I am flying solo today, so I'll

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go ahea and give out the studio line if anyone

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does want to join. We've got some interesting things to

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discuss in the first hour. But the studio line is

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opened six oh three two five six seven. Six oh

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three two five six seven. Of course you can also

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you can always interact into Opine in the Facebook live

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chat or or anywhere you know. If you go to

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Matt connorton dot com slash live, it gives you all

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kinds of options for how you can interact with the

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program while we are live, or even when we're not

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live if you just want to reach out in contact us.

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But the studio line is open six three two five

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six seven. Especially by the way, if you have any

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questions for John Poussett Dart, who is going to be

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joining us at the top of the hour at ten am.

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I've always it's funny, so I kind of went down

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the rabbit hole last night with his music as I

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was preparing for today's show, because I've never been I'd

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never really listened to much of him. I'd always been

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aware of him. I remember back this goes back quite

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a ways, but when I was working at Strawberries, for

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those of you who remember Strawberries, the music store, I was.

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I started, uh, well, for a long time, I bounced around,

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but I worked at the location in Well, the first

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store that I ever actually managed for the company Wasn't

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Conquered New Hampshire on Laet and wrote, And I remember

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we always had Possett Dart Band CDs and stock and

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people would come in and buy them. But I'd never actually,

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you know, because he kind of this is where this area,

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you know, sort of the Boston area. I mean, this

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is Manchester, but obviously we're you know, we're only forty

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five minutes north. You know, this is kind of where

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he first became famous. So so he's touring around and

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he'll be here, Like I said, he's got a bunch

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of tour dates, but he will be here on Friday

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the thirteenth, So he's going to join us to talk

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about that. But I kind of was exploring his music,

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and you know, a couple of the songs from Posset

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Dart Band, you know, from I don't know, early seventies,

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like seventy three, seventy four around there. I was like, oh, yeah,

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I've heard this song. I definitely know this song. But

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he also I was playing some of his recent because

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he continues to as a solo artist, he continues to

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create music, and some of his recent stuff is just

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so interesting. We'll talk about it when he calls. I

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don't know how much time he has to spend with us,

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but I have some questions for him. But it might

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be a little bit of a curve because I'm sure

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that when he does radio interviews, people want to talk

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to him about Poose at Dart Band, where he started,

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and you know, of course we'll do that and we'll

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talk about the show coming up, but you know, because

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obviously the purpose is to promote that. But I have

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some questions for him too about his more recent material

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that I find quite fascinating. He's he's got a great

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voice and hell of a guitar player, my goodness. So anyway,

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so that'll be coming up at ten am. And like

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I said, third hour, we have Terry Almquist. For the

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first hour. We have some music news, music industry news

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to discuss. You know, I love this stuff. I'm a

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music industry nerd, and I do some things in the industry,

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and I have for a long time. But we were

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talking last week. I think it was last week. Was

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it last week or the week before? I have to

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be honest with you, It all blurts together, but no,

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I think it was last week. We were talking about

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Oasis and this debacle. We have an update on this well,

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and it relates to another issue happening in the music industry.

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Speaker 11: But so.

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Speaker 4: Oasis tickets went on sale. It's the first time they're

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touring in fifteen years. The Gallagher brothers loll. I'm sorry,

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not loll Noel and Liam. I do that once in

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a while. I create amalgams of words. I combined Noel

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and Liam into loll. I'll just call them loll. So

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Lowell actually managed to stop arguing enough to say, let's

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go make some money. That's how the uh, that's how

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people who are cynical about it are talking about it.

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Speaker 11: Right.

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Speaker 4: Oh, this is just a money grab Oasis is. They're

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coming for our cash. They just want to make some money. Now,

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that's not how I think about it necessarily. I mean again,

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I do understand that that's very often a purpose of

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doing this, But but I also am a fan of Oasis.

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Although it's funny so back in the day, back in

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the nineties when Wonderwall was on the radio every five minutes,

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I actually really liked it that Wonderwall. I thought was

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such a great song, and I still think it's a

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great song. But if I hear it now, I'm like, eh,

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I'm over it. I was over it a long time ago.

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Acquiesce is my favorite Oasis song, which was actually a

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B side. But anyway, I'm I think it's cool. I mean,

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I'm not gonna go spend gobs of money. I don't

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know if they've even put any US tour dates on sale.

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I know they've got a bunch of UK dates, but

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you know, I'm not gonna go see them because I

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don't want to pay all that money and it's going

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to be expensive. It already is expensive because tickets went

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00:17:55,440 --> 00:17:57,079
on sale in the UK, and that's what set off

242
00:17:57,119 --> 00:18:01,920
this whole controversy around the ticket sales themselves. But anyway,

243
00:18:02,160 --> 00:18:04,440
so Oasis, no matter how you feel about them, love them,

244
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hate them, They're kind of polarizing. I've always been a fan,

245
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but I also understand and again as someone who's done

246
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things in the industry. I have kind of a you know,

247
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I can look at it both as a fan and

248
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as a business. I can see it from both perspectives.

249
00:18:26,240 --> 00:18:30,160
So yeah, maybe it is a money grab. I don't,

250
00:18:30,720 --> 00:18:32,640
you know, but it's a business. You got to make money, right,

251
00:18:32,640 --> 00:18:34,519
you got to make a living. You know, these guys

252
00:18:34,640 --> 00:18:38,079
probably spend a lot. They just seem well, at least

253
00:18:38,480 --> 00:18:41,920
Liam does. Probably spend a lot. Noel always struck me

254
00:18:41,960 --> 00:18:44,319
as the more down to earth of the two, but

255
00:18:44,839 --> 00:18:48,759
I'm sure Liam has quite the lifestyle anyway. But put

256
00:18:48,799 --> 00:18:50,920
all that aside, regardless of how you feel about it.

257
00:18:51,039 --> 00:18:53,200
So we were talking on the show last week about

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tickets went on sale and the websites were crashing. I

259
00:18:59,680 --> 00:19:03,880
say websites plural because obviously, you know Ticketmaster, which is

260
00:19:03,960 --> 00:19:06,880
owned by Live Nation. They put the tickets on sale,

261
00:19:07,039 --> 00:19:09,519
nobody could get them because the site kept crashing, but

262
00:19:09,599 --> 00:19:13,559
also the secondary sites were crashing, and then Oasis's management

263
00:19:13,640 --> 00:19:17,039
put out a statement saying, actually, don't even buy these

264
00:19:17,119 --> 00:19:20,920
tickets on secondary sites because those will be canceled. Those

265
00:19:20,960 --> 00:19:23,240
are not authorized. And we got into this a little

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00:19:23,240 --> 00:19:27,480
bit last week Jenny and I talking about how you know,

267
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you've got what a big tour like this goes on sale,

268
00:19:31,440 --> 00:19:34,759
so you've got Ticketmaster, which sells the tickets. But very

269
00:19:34,839 --> 00:19:38,359
often what happens is for I think a lot of

270
00:19:38,400 --> 00:19:41,839
people are probably pretty savvy to this already. But the

271
00:19:42,039 --> 00:19:48,279
reason that something can go on sale and then it

272
00:19:48,400 --> 00:19:54,200
sells out like immediately, I'm sure people probably assume, well,

273
00:19:54,200 --> 00:19:57,720
that's because of the Internet. You know, that didn't happen

274
00:19:58,400 --> 00:20:00,839
pre Internet. For those of us who are enough to remember,

275
00:20:01,400 --> 00:20:02,920
you know, when you would have to actually go and

276
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stand in line somewhere to buy tickets. But you know,

277
00:20:06,279 --> 00:20:08,440
things would sell out quickly, which is why if it

278
00:20:08,519 --> 00:20:10,240
was a big tour that you really wanted to see,

279
00:20:10,279 --> 00:20:12,400
you'd have to go and stand in line, you know,

280
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like Jenny has told stories about, you know her, I

281
00:20:15,279 --> 00:20:17,640
think her and her mom standing in line for Prince

282
00:20:17,720 --> 00:20:20,119
tickets and like camping out overnight or something, or being

283
00:20:20,119 --> 00:20:25,519
there for hours when Prince was touring. But then so

284
00:20:26,519 --> 00:20:29,279
the Internet comes along, for lack of a better way

285
00:20:29,319 --> 00:20:33,880
of putting it, and everything's available online, so things sell

286
00:20:33,920 --> 00:20:42,720
out instantly. And yes, because in theory, you know, thousands, tens,

287
00:20:43,240 --> 00:20:46,480
hundreds of thousands, potentially millions of people can go and

288
00:20:46,640 --> 00:20:50,599
try to buy these tickets immediately once they go online

289
00:20:50,599 --> 00:20:54,640
in the digital age, so to speak. But there's another

290
00:20:54,759 --> 00:20:58,160
element to that. Very often these tickets are bought up

291
00:20:58,319 --> 00:21:02,559
by scalpers. And I don't mean when I say scalper,

292
00:21:02,640 --> 00:21:04,640
I don't mean the guy standing out in front of

293
00:21:04,680 --> 00:21:06,960
the venue trying to sell you a ticket to a

294
00:21:07,039 --> 00:21:09,799
sold out show because the show has sold out, but

295
00:21:10,279 --> 00:21:12,599
this random guy has tickets that he's willing to sell

296
00:21:12,599 --> 00:21:18,519
you at a premium cash only. I mean scalpers, these services,

297
00:21:18,640 --> 00:21:23,039
these ticketing sites that buy in bulk these tickets and

298
00:21:23,160 --> 00:21:29,359
then resell them at a profit. That goes on all

299
00:21:29,440 --> 00:21:34,400
the time. There are those who have tried to push

300
00:21:34,480 --> 00:21:40,640
back on it, trying to find ways to prevent that

301
00:21:40,799 --> 00:21:44,039
from happening, but it still goes on. And then, of

302
00:21:44,079 --> 00:21:47,359
course you've also got the other element of Ticketmaster itself.

303
00:21:48,480 --> 00:21:51,640
Some people think that, for example, the Live Nation Ticketmaster

304
00:21:51,920 --> 00:21:54,279
merger never should have been approved by the government. That

305
00:21:54,359 --> 00:21:56,880
gets into a whole other thing. So, you know, a

306
00:21:56,920 --> 00:22:00,319
lot of people are dissatisfied with Ticketmaster itself as any

307
00:22:01,839 --> 00:22:04,519
remember back in the day again this was yeah, this

308
00:22:04,640 --> 00:22:06,759
must have been in the nineties or early two thousands

309
00:22:06,839 --> 00:22:09,519
when Pearl Jam was kind of the first to say, hey,

310
00:22:09,559 --> 00:22:11,599
we don't even want to deal with Ticketmaster anymore. We

311
00:22:11,599 --> 00:22:13,079
don't like the way they do business, we don't like

312
00:22:13,119 --> 00:22:15,920
the way the fans are kind of getting the shaft.

313
00:22:16,599 --> 00:22:20,039
And so they started working with smaller you know, in

314
00:22:20,119 --> 00:22:22,519
various markets around the country. They started working with these

315
00:22:22,519 --> 00:22:26,880
smaller market ticketing agencies, which didn't really work out that great,

316
00:22:26,960 --> 00:22:28,799
and in the end pearl Jam had to give in,

317
00:22:29,039 --> 00:22:31,640
had to capitulate and go back to working with Ticketmaster.

318
00:22:31,799 --> 00:22:38,319
It's just the reality of it. So you've got all

319
00:22:38,440 --> 00:22:41,599
of that, and then you've got this new element. And

320
00:22:41,759 --> 00:22:44,359
this we did not talk about last week, but again

321
00:22:44,920 --> 00:22:49,119
it is part of this whole story with Oasis and

322
00:22:49,279 --> 00:22:54,079
these tickets is the dynamic pricing. Now, for those of

323
00:22:54,200 --> 00:22:57,000
you who don't know, you may have heard the term,

324
00:22:57,359 --> 00:22:58,880
some of you will know, some of you will not

325
00:22:59,039 --> 00:23:05,960
know what this is. But dynamic pricing is this concept where, well,

326
00:23:06,039 --> 00:23:09,880
you know, basic free market economics, right, supply and demand.

327
00:23:10,759 --> 00:23:16,079
When supplies low, demand is high, things cost more money. Well,

328
00:23:16,880 --> 00:23:20,640
this concept has been applied to tickets and Ticketmaster uses it.

329
00:23:20,759 --> 00:23:24,240
Where Okay, so if demand is high for a show

330
00:23:25,680 --> 00:23:30,000
and supply is low, only so many tickets available, those

331
00:23:30,039 --> 00:23:35,319
tickets will automatically increase in price. There's even been who

332
00:23:35,480 --> 00:23:38,319
was it. There was a fast food restaurant chain that

333
00:23:38,440 --> 00:23:40,680
tried to do this, and I want to say it

334
00:23:40,799 --> 00:23:45,240
was Wendy's. They either tried it in some of their

335
00:23:45,319 --> 00:23:49,440
locations or they were testing it in maybe one location

336
00:23:49,559 --> 00:23:52,319
and they were thinking about rolling it out nationally or something.

337
00:23:52,359 --> 00:23:55,480
I don't remember all the details, but they tried to

338
00:23:55,559 --> 00:23:59,720
do some sort of dynamic pricing concept where at busy

339
00:23:59,759 --> 00:24:03,400
time of day the food would cost more, but I

340
00:24:03,480 --> 00:24:05,720
think they probably pulled the plug on that pretty quickly.

341
00:24:05,839 --> 00:24:07,759
I think it was Wendy's who tried to do this.

342
00:24:07,880 --> 00:24:11,559
But anyway, so this has been done with Ticketmaster, and

343
00:24:12,640 --> 00:24:15,839
that factors into the Oasis debacle, as it were, because

344
00:24:15,920 --> 00:24:22,079
now Ticketmaster is being investigated about the dynamic pricing. Now,

345
00:24:22,319 --> 00:24:26,599
if you're a ticket buyer, you may not like this

346
00:24:26,880 --> 00:24:32,039
very much. You might long for the days when tickets

347
00:24:32,079 --> 00:24:36,359
would go on sale and you know what the price

348
00:24:36,480 --> 00:24:39,000
is and you just go and you buy the tickets

349
00:24:39,039 --> 00:24:40,880
at the price that you're expecting them to be because

350
00:24:40,920 --> 00:24:44,039
that's what they're announced at, and that that is over,

351
00:24:44,240 --> 00:24:46,880
you know. I mean, if you're buying tickets to a

352
00:24:46,920 --> 00:24:48,960
smaller sh like, for example, if you're buying tickets to

353
00:24:49,000 --> 00:24:50,960
go see John Posse at Dart at the Rex Theater

354
00:24:51,640 --> 00:24:54,200
on Friday night. I don't think those prices are going

355
00:24:54,240 --> 00:24:58,359
to change, right, you know. But but when your ticketmaster

356
00:24:59,319 --> 00:25:02,079
and you can afford all this technology to control the

357
00:25:02,160 --> 00:25:04,200
prices and everything, you know, you can do whatever you want.

358
00:25:04,240 --> 00:25:06,400
I mean Ticketmaster, it is truly a monopoly. They can

359
00:25:06,440 --> 00:25:09,119
do whatever they want. But that doesn't mean that they

360
00:25:09,160 --> 00:25:13,480
can do whatever they want without some consequences. So let's

361
00:25:13,759 --> 00:25:18,640
look at this again, the newest wrinkle in the What

362
00:25:18,799 --> 00:25:24,119
did I say? I'm calling them loll Loll Gallagher. I

363
00:25:24,160 --> 00:25:26,279
should if you're just joining us, I should clarify it's

364
00:25:26,279 --> 00:25:29,599
an amalgam of Nol and Liam because apparently I have

365
00:25:29,640 --> 00:25:31,960
difficulty say nol and Liam, so it's easier to just

366
00:25:32,000 --> 00:25:37,039
say loll. They are almost indistinguishable in terms of I mean,

367
00:25:37,039 --> 00:25:39,440
they don't look exactly alike, but if you listen to

368
00:25:39,519 --> 00:25:42,359
an interview with them. You know what's funny about Oasis

369
00:25:42,440 --> 00:25:45,160
back in the nineties when they first got big, that

370
00:25:45,319 --> 00:25:49,440
first album definitely maybe really blew up. I remember seeing

371
00:25:49,480 --> 00:25:55,119
interviews with them on MTV, and MTV would actually they

372
00:25:55,160 --> 00:25:58,839
would actually subtitle the interviews. Obviously the Gallaghers were speaking

373
00:25:58,920 --> 00:26:02,200
English in the interviews, but their accents were such that

374
00:26:02,640 --> 00:26:07,039
you almost couldn't understand them, so emptview would actually subtitle

375
00:26:07,119 --> 00:26:11,200
the interviews. It was funny. And I don't know if

376
00:26:11,240 --> 00:26:13,279
they were doing it to be funny or kind of

377
00:26:13,440 --> 00:26:16,039
doing it to be funny, but it was funny. They

378
00:26:16,079 --> 00:26:18,359
can be difficult to understand. By the way, Noel Gallagher

379
00:26:18,480 --> 00:26:20,000
is very funny too. He's got it. I don't think

380
00:26:20,039 --> 00:26:24,160
Liam's particularly funny, but Noel has a very dry sense

381
00:26:24,160 --> 00:26:28,160
of humor that I like anyway. Okay, so here's the

382
00:26:28,279 --> 00:26:34,319
newest wrinkle, and this is from Music Businessworldwide dot Com.

383
00:26:34,799 --> 00:26:41,160
UK competition regulator launches investigation into Ticketmaster over Oasis ticket sale.

384
00:26:42,079 --> 00:26:48,920
So now the government's involved, says here. The UK's Competition

385
00:26:49,200 --> 00:26:54,200
and Markets Authority CMA has launched an investigation in the

386
00:26:54,279 --> 00:26:57,720
Live Nation owned ticketing giant Ticketmaster. The reason for the

387
00:26:57,799 --> 00:27:02,279
investigation last Saturday is on sale for Oasis' twenty twenty

388
00:27:02,359 --> 00:27:05,359
five UK Actually, what was the date on this article?

389
00:27:05,920 --> 00:27:08,400
September fifth, Okay, so it is referring to last Saturday.

390
00:27:08,440 --> 00:27:10,759
So it's referring to the on sale that happened one

391
00:27:10,799 --> 00:27:16,440
week ago for Oasis' twenty twenty five UK and Ireland

392
00:27:16,640 --> 00:27:23,039
Stadium tour, including quote how so called dynamic pricing may

393
00:27:23,119 --> 00:27:26,519
have been used unquote, the CMA said in a statement

394
00:27:27,119 --> 00:27:32,680
on September five. The Competition watchdog says the plans to

395
00:27:32,720 --> 00:27:38,480
scrutinize quote excuse me, whether the sale of Oasis tickets

396
00:27:38,519 --> 00:27:44,079
by Ticketmaster may have reached consumer protection law unquote, because again,

397
00:27:44,160 --> 00:27:48,039
like I was saying, not everyone thinks that the dynamic

398
00:27:48,119 --> 00:27:52,599
pricing is right or ethical. And I'm not saying that

399
00:27:52,720 --> 00:27:56,319
I have a problem with it. I'm just saying, you know, well,

400
00:27:56,400 --> 00:27:59,759
apparently it's people in government who are saying, we're not

401
00:27:59,799 --> 00:28:02,839
sure that this is the correct way to be treating consumers.

402
00:28:03,599 --> 00:28:06,039
I'm not making a judgment about it. I'm agnostic on

403
00:28:06,720 --> 00:28:09,599
that part of it. But I think it's interesting that.

404
00:28:10,000 --> 00:28:13,839
You know, what I do think will be really interesting

405
00:28:14,119 --> 00:28:19,119
is does this stick around the dynamic pricing concept in

406
00:28:19,240 --> 00:28:22,599
terms of tickets. It's already lasted longer than I thought.

407
00:28:23,000 --> 00:28:25,160
This has been going on a few years now, when

408
00:28:25,240 --> 00:28:28,839
it started. I remember thinking this isn't going to last.

409
00:28:29,559 --> 00:28:32,000
There is going to be so much backlash to this.

410
00:28:32,559 --> 00:28:35,240
People are not going to like it. People are used

411
00:28:35,279 --> 00:28:38,839
to tickets go on sale, They go on sale for

412
00:28:38,880 --> 00:28:43,960
a particular price. If a show isn't selling, rarely will

413
00:28:44,039 --> 00:28:47,319
you even see the price go down, right, You rarely

414
00:28:47,440 --> 00:28:51,160
see that. You very rarely see discounted tickets. In fact,

415
00:28:51,240 --> 00:28:54,359
you're Look, if you're a promoter and you've got a

416
00:28:54,400 --> 00:28:58,359
big show in an arena, say right, and tickets aren't moving,

417
00:28:59,119 --> 00:29:02,519
you'll give away tickets before you'll lower the prices. That's

418
00:29:02,599 --> 00:29:08,400
true if you've got if you've got a show in

419
00:29:08,480 --> 00:29:10,920
a ten thousand seat arena. Again, this is if you're

420
00:29:11,000 --> 00:29:15,079
the promoter putting on the show, not the band's management

421
00:29:15,240 --> 00:29:18,920
has no say in this, or certainly not the record label, nobody,

422
00:29:19,119 --> 00:29:22,720
or even the venue. You're the promoter and you're deciding.

423
00:29:22,880 --> 00:29:25,440
You're making decisions based on how these tickets are moving.

424
00:29:25,960 --> 00:29:29,759
If it's soft, meaning you're not selling enough tickets, you're

425
00:29:29,799 --> 00:29:32,359
not selling as many as you thought you were, what

426
00:29:32,519 --> 00:29:35,960
you'll do is very often is they call it papering

427
00:29:36,039 --> 00:29:40,319
the room, which means because what you don't want at

428
00:29:40,319 --> 00:29:42,680
the end of the day is a half empty arena.

429
00:29:43,880 --> 00:29:48,920
So if you're in a ten thousand seat venue and

430
00:29:49,279 --> 00:29:54,359
you're only on track to sell five thousand tickets, you

431
00:29:54,640 --> 00:29:58,559
don't want that. It just doesn't look good right to

432
00:29:58,680 --> 00:30:01,240
have a ten thousand seed arena that's only half full.

433
00:30:02,000 --> 00:30:05,160
So if you were thinking you're gonna sell eight thousand, right,

434
00:30:05,319 --> 00:30:09,799
so you'd be at eighty percent capacity. Sorry, if I'm

435
00:30:09,799 --> 00:30:12,200
getting two into the weeds, but I know a lot

436
00:30:12,240 --> 00:30:14,279
of people in the industry listen to the show. So

437
00:30:14,440 --> 00:30:17,519
if you're only at you think you're gonna be at

438
00:30:17,559 --> 00:30:20,039
eighty percent capacity, you're gonna sell eight thousand out of

439
00:30:20,160 --> 00:30:23,799
ten thousand seats, and but it's looking like you're only

440
00:30:23,839 --> 00:30:26,599
gonna hit five thousand. You don't want a half empty arena,

441
00:30:26,720 --> 00:30:29,599
So you will give away tickets to that show. It

442
00:30:29,680 --> 00:30:35,880
happens all the time. You'll be contacting every radio station

443
00:30:36,400 --> 00:30:38,559
you can find that you think might be interested in

444
00:30:38,640 --> 00:30:43,160
doing a ticket giveaway. You'll be giving them out to

445
00:30:43,279 --> 00:30:47,200
businesses and saying here, give these to your employees, or

446
00:30:47,319 --> 00:30:49,160
do some kind of contest, do whatever you want with them.

447
00:30:49,279 --> 00:30:51,079
Just make sure people from your company show up at

448
00:30:51,119 --> 00:30:54,559
the show. You'll do anything that you can to get

449
00:30:54,759 --> 00:30:57,799
more people in the door. And at that point, it's

450
00:30:57,839 --> 00:30:59,799
all about the optics of it. It's all about what

451
00:30:59,880 --> 00:31:02,680
it looks like. Because you don't want to put on

452
00:31:02,759 --> 00:31:06,920
a show in a ten thousand seed arena that's literally

453
00:31:07,079 --> 00:31:10,599
half full and then have that, you know, have people

454
00:31:10,680 --> 00:31:13,519
hear about it, have people seeing on social media tickets

455
00:31:13,559 --> 00:31:16,839
of a half empty arena, just all of that. You

456
00:31:16,920 --> 00:31:19,440
want it to look like everything that you do is successful.

457
00:31:20,359 --> 00:31:23,880
So you're going to paper again it's called paper in

458
00:31:23,960 --> 00:31:25,839
the room. You're going to try to get as many

459
00:31:25,880 --> 00:31:27,799
people in there as you can, and if that means

460
00:31:27,960 --> 00:31:30,720
because you have nothing to lose, right, if you're not

461
00:31:30,920 --> 00:31:34,000
going to sell those tickets, you might as well give

462
00:31:34,079 --> 00:31:36,759
them away because the show's gonna happen no matter what,

463
00:31:37,039 --> 00:31:38,960
and you're gonna have to pay everybody, no matter what.

464
00:31:39,119 --> 00:31:42,680
If you're the promoter, you've got financial obligations tied up

465
00:31:42,720 --> 00:31:44,599
in this. You might take a loss on that show,

466
00:31:44,960 --> 00:31:46,799
but you might as well get as money as many

467
00:31:46,799 --> 00:31:48,400
people in the door as you can, so at least

468
00:31:48,440 --> 00:31:57,279
it looks good. So the point being, what you'll rarely see,

469
00:31:57,680 --> 00:32:01,519
I can't say never, but what you'll see is a

470
00:32:01,599 --> 00:32:08,720
promoter say, Okay, these tickets they're not moving at sixty dollars,

471
00:32:09,119 --> 00:32:10,839
so I think we're going to drop the price to

472
00:32:10,960 --> 00:32:13,400
fifty or to forty and see if we can sell

473
00:32:13,480 --> 00:32:15,839
some more. You just don't see that they'd rather paper

474
00:32:15,960 --> 00:32:20,720
the room than lower the price on the tickets. Reason being,

475
00:32:21,000 --> 00:32:24,200
if you lower the price on the tickets, again, not

476
00:32:24,400 --> 00:32:27,279
using Ticketmaster's dynamic pricing, I'm just saying, if you decide,

477
00:32:27,440 --> 00:32:32,559
as the promoter, you're going to lower the price, now

478
00:32:32,799 --> 00:32:37,240
you're you're risking well, first of all, you're risking alienating

479
00:32:37,319 --> 00:32:39,640
the people who already bought the tickets at the higher price.

480
00:32:40,720 --> 00:32:42,759
So you don't want them going on social media saying

481
00:32:42,799 --> 00:32:46,200
hey I got ripped off. But although that's probably not

482
00:32:46,319 --> 00:32:49,519
that likely. But what you also don't want to happen

483
00:32:49,640 --> 00:32:52,799
is what if you lower the price but it doesn't

484
00:32:53,000 --> 00:32:56,559
it doesn't juice the sales. Now you're taking an even

485
00:32:56,599 --> 00:33:01,519
bigger loss. You could lower the price, but it doesn't

486
00:33:01,599 --> 00:33:04,400
increase your sales. The same number of people who were

487
00:33:04,440 --> 00:33:06,759
probably going to buy tickets end up buying the tickets

488
00:33:06,799 --> 00:33:10,039
anyway regardless. Right, So they would have bought the tickets

489
00:33:10,079 --> 00:33:12,720
anyway if they were still ten dollars more, twenty dollars more.

490
00:33:13,680 --> 00:33:16,119
So you lower the price, you still only sell five

491
00:33:16,200 --> 00:33:18,720
thousand tickets. You're you've still got a half empty room,

492
00:33:18,799 --> 00:33:21,839
and you've actually made less money. So it's not worth

493
00:33:21,920 --> 00:33:26,079
the risk. So the best thing to do, at least

494
00:33:26,319 --> 00:33:28,640
in my experience and from what I've seen, is in

495
00:33:28,759 --> 00:33:32,200
that situation, you leave the ticket price as it is

496
00:33:32,400 --> 00:33:35,680
and you just hope that you know, you get a

497
00:33:35,720 --> 00:33:38,400
lot of walk up right, you know, people coming showing

498
00:33:38,480 --> 00:33:43,440
up on the day of and and yeah, you try

499
00:33:43,480 --> 00:33:45,079
to paper the room, you try to give out some

500
00:33:45,160 --> 00:33:51,000
tickets too, but this dynamic pricing has changed everything. So

501
00:33:53,079 --> 00:33:56,000
again getting back to this article, over ten million fans

502
00:33:56,359 --> 00:33:59,480
from one hundred and fifty eight countries are confirmed to

503
00:33:59,640 --> 00:34:03,880
have qu up on Saturday, August thirty one to buy

504
00:34:04,039 --> 00:34:07,119
tickets to the tour. Yeah so it was yeah, so,

505
00:34:07,519 --> 00:34:09,239
like I said, it was last last weekend that the

506
00:34:09,239 --> 00:34:14,400
tickets went on sale. Two Additionally, additional Wembley Stadium shows

507
00:34:14,480 --> 00:34:19,840
have been added due to quote unprecedented demand during the sale,

508
00:34:20,119 --> 00:34:22,840
which Oasis said in a press release Saturday, Quote saw

509
00:34:22,960 --> 00:34:27,440
all ticket platforms struggling to cope, resulting in immense frustration

510
00:34:27,639 --> 00:34:31,039
and disappointment for fans who missed out after queuing for

511
00:34:31,199 --> 00:34:34,239
many hours. Unquote. By the way, the same thing happened

512
00:34:34,559 --> 00:34:36,880
in the United States, if you remember with Taylor Swift,

513
00:34:38,679 --> 00:34:41,599
same thing. You know, people were frustrated, they were trying

514
00:34:41,639 --> 00:34:45,280
to get I remember seeing people on social media just

515
00:34:45,519 --> 00:34:47,800
you know, in tears over it. They were so desperately

516
00:34:47,880 --> 00:34:53,039
trying to get Taylor Swift tickets and couldn't because you know,

517
00:34:53,199 --> 00:34:57,039
you wait, you log onto the website, you're in the queue,

518
00:34:57,239 --> 00:35:00,719
You're waiting and waiting and waiting, and then eventually something happens.

519
00:35:00,800 --> 00:35:04,079
You know, maybe the site crashes, or you know, there's

520
00:35:04,400 --> 00:35:08,840
something something goes wrong, maybe your computer suddenly wants to update,

521
00:35:09,719 --> 00:35:12,239
it shuts itself down and restarts or whatever it is, right,

522
00:35:12,840 --> 00:35:15,000
you know, after you've already invested hours of your time

523
00:35:15,079 --> 00:35:17,400
and then now you're you're at the back of the line,

524
00:35:17,480 --> 00:35:19,360
or now you log back in and the shows sold out.

525
00:35:19,440 --> 00:35:24,800
So you know, so this this is not in and

526
00:35:24,880 --> 00:35:31,599
of itself unprecedented, but to put the extent of that

527
00:35:31,800 --> 00:35:36,239
demand into context. Wembley, where Oasis are now set to

528
00:35:36,320 --> 00:35:40,360
play seven of the tour's nineteen dates, as a capacity

529
00:35:40,400 --> 00:35:43,920
of ninety thousand, which means that the band would need

530
00:35:44,000 --> 00:35:46,760
to perform one hundred and eleven dates at the stadium

531
00:35:46,880 --> 00:35:53,039
to meet the demand for next year's tour. The following

532
00:35:53,119 --> 00:35:55,960
Wednesday and the same press release announcing the two additional

533
00:35:56,000 --> 00:36:02,079
Wembley shows, Oasis publicly distanced themselves from the decisions that

534
00:36:02,360 --> 00:36:06,199
led to the use of Ticketmaster's dynamic pricing tools during

535
00:36:06,280 --> 00:36:09,119
the sale. Yeah, so a lot of this went on.

536
00:36:09,840 --> 00:36:16,760
Where now Oasis, the Gallagher brothers, Lowell I'm calling them.

537
00:36:16,800 --> 00:36:21,960
I've melded them together into one person, Lowell Gallagher. It's

538
00:36:22,039 --> 00:36:27,199
just easier economy of language, my friends. So now fans

539
00:36:27,519 --> 00:36:31,280
are pointing at them and going, you guys are bad,

540
00:36:31,440 --> 00:36:35,440
you guys are greedy. All this In reality, it really

541
00:36:35,519 --> 00:36:39,800
doesn't have much to do with them, but they're going

542
00:36:39,880 --> 00:36:42,119
to take the blame. Of course, they're the public faces

543
00:36:42,199 --> 00:36:45,960
of this. I have a hunch that they probably don't

544
00:36:46,079 --> 00:36:53,400
care that much because you know, they they're extremely rich

545
00:36:53,480 --> 00:36:58,800
and famous, and you know is you know, it probably

546
00:36:58,840 --> 00:37:01,639
doesn't affect that much. I don't think a mean comment

547
00:37:01,800 --> 00:37:04,679
from a fan is going to hurt the Gallagher brothers.

548
00:37:05,519 --> 00:37:09,039
But but that is, you know, they're they're the face

549
00:37:09,119 --> 00:37:11,559
of it. So it's they're going to take the brunt

550
00:37:11,599 --> 00:37:16,119
of the anger and ire from people, It says here.

551
00:37:16,199 --> 00:37:21,199
Informed sources speaking to MBW, which is Music Business Worldwide,

552
00:37:21,239 --> 00:37:24,039
this is a great website. This week estimated that ten

553
00:37:24,079 --> 00:37:26,639
to fifteen percent of the one point four million tickets

554
00:37:26,760 --> 00:37:31,280
sold over the weekend were quote dynamically priced on ticket Master,

555
00:37:31,639 --> 00:37:34,440
meaning the price automatically adjusts based on supply and demand.

556
00:37:34,960 --> 00:37:37,800
The price for these tickets more than doubled from a

557
00:37:37,920 --> 00:37:41,880
face value of around one hundred and fifty pounds I

558
00:37:41,920 --> 00:37:45,719
assume that's pounds to an in demand price tag of

559
00:37:45,800 --> 00:37:50,159
around three hundred and fifty five, causing fan outcry on

560
00:37:50,320 --> 00:37:54,920
social media platforms and much discussion in other media outlets,

561
00:37:55,000 --> 00:38:03,599
including MBW on Tuesday, and again, that takes us back

562
00:38:03,639 --> 00:38:05,760
to what I was saying before about how long will

563
00:38:05,880 --> 00:38:10,159
this last? People don't like the dynamic pricing, they end

564
00:38:10,280 --> 00:38:13,320
up feeling taken advantage of, and they end up feeling

565
00:38:13,400 --> 00:38:17,800
ripped off. As a free market economist, I'm not an economist.

566
00:38:17,880 --> 00:38:23,159
I'm sorry as but as but as a I don't

567
00:38:23,159 --> 00:38:25,119
know why I said economist, but you know, as someone

568
00:38:25,159 --> 00:38:28,360
who believes in free markets, let me put it that way.

569
00:38:29,320 --> 00:38:33,639
I you know, I'm not I'm not really taking a

570
00:38:33,679 --> 00:38:36,239
position one way or the other. It's it's supply and demand.

571
00:38:36,360 --> 00:38:39,519
It's being applied here. It's almost like an auction in

572
00:38:39,599 --> 00:38:43,599
a sense, right, But buying these tickets, I'm not. I'm

573
00:38:43,639 --> 00:38:45,679
not taking a position. I'm gonna remain agnostic on it,

574
00:38:45,719 --> 00:38:48,760
at least for now. But I'm telling you this could

575
00:38:48,840 --> 00:38:53,360
be the nail in the coffin of this particular strategy,

576
00:38:53,880 --> 00:38:58,159
because people are you know, the last thing you want

577
00:38:58,800 --> 00:39:02,599
is your consumers or your fans to feel that they've

578
00:39:02,639 --> 00:39:06,199
been victimized. You know, I saw one comment somebody directed

579
00:39:06,239 --> 00:39:08,920
at the Gallaghers saying, you know, I wouldn't have thought.

580
00:39:09,840 --> 00:39:12,159
I wouldn't have thought you would be so greedy. You know,

581
00:39:12,360 --> 00:39:16,679
your fan base is, you know, kind of working class people,

582
00:39:17,320 --> 00:39:21,800
and here you are being so greedy. And again it's

583
00:39:21,920 --> 00:39:27,079
but it's not it's not them. I'm not saying they're

584
00:39:27,119 --> 00:39:29,800
not greedy. Maybe they are. I don't know. Again, you know,

585
00:39:30,000 --> 00:39:33,480
you get when you get to that level. I mean,

586
00:39:33,519 --> 00:39:36,320
there's been plenty of research and studies done on this.

587
00:39:36,400 --> 00:39:38,159
When you get to a certain level of fame and money,

588
00:39:38,199 --> 00:39:41,440
there is a certain almost as sociopathy that sets in, right,

589
00:39:43,800 --> 00:39:46,480
So you know, I'm not saying they're not terrible people.

590
00:39:46,840 --> 00:39:49,599
They may be, they may not be. I don't know.

591
00:39:50,920 --> 00:39:53,920
I'm a fan of their music, but if I actually

592
00:39:54,039 --> 00:39:56,559
met them, I might be horrified. They say, don't meet

593
00:39:56,559 --> 00:40:00,760
your heroes. I don't know. But it's ultimately not their fault.

594
00:40:00,880 --> 00:40:04,880
But but if there's enough outcry over this, over this

595
00:40:05,039 --> 00:40:08,159
whole dynamic pricing thing, this might be the beginning of

596
00:40:08,199 --> 00:40:13,519
the end of it. So the band's press release said, quote,

597
00:40:14,679 --> 00:40:18,119
it needs to be made clear that Oasis leave decisions

598
00:40:18,239 --> 00:40:22,920
on ticketing and pricing entirely to their promoters and management,

599
00:40:23,360 --> 00:40:26,639
and at no time had any awareness at dynamic pricing

600
00:40:27,159 --> 00:40:36,280
was going to be used. Unquote. Is that satisfactory? Probably

601
00:40:36,400 --> 00:40:40,440
from a pr standpoint, Probably not. No one's going to

602
00:40:40,519 --> 00:40:43,599
believe that. No one who's no one who's angry about

603
00:40:43,639 --> 00:40:47,119
this is going to read that statement and say, oh, okay,

604
00:40:48,199 --> 00:40:50,679
it's really got nothing to do with them. I mean,

605
00:40:50,880 --> 00:40:54,280
it's true in a sense, right, but there's a there's

606
00:40:54,320 --> 00:40:56,960
a big hole in this though too. Let me read

607
00:40:57,039 --> 00:40:59,440
part of this again. It is it needs to be

608
00:40:59,480 --> 00:41:02,480
made clear that Oasis leave decisions on ticketing and pricing

609
00:41:02,679 --> 00:41:07,320
entirely to their promoters and management. One little problem with that.

610
00:41:08,679 --> 00:41:12,199
So promoters are people you're in business with, right, the

611
00:41:12,280 --> 00:41:14,960
promoter is the one. Well, the promoter first of all,

612
00:41:15,039 --> 00:41:17,239
takes all the risk. Again, I have experience in this,

613
00:41:17,400 --> 00:41:20,599
so I know how this feels. Not on this level obviously,

614
00:41:20,719 --> 00:41:24,800
but you know the promoters putting on the shows and

615
00:41:25,679 --> 00:41:29,320
handling all of that, so you are somewhat at a

616
00:41:29,400 --> 00:41:36,000
promoter's mercy. The problem is the sentence says that they

617
00:41:36,199 --> 00:41:41,760
leave this to their promoters and management, and management is

618
00:41:41,800 --> 00:41:44,960
a problem to me because that's there's a cop out there.

619
00:41:45,719 --> 00:41:49,440
Oh that's our management. Well, here's the thing is, management

620
00:41:49,559 --> 00:41:52,760
works for the band. The band doesn't work for management.

621
00:41:52,920 --> 00:41:55,679
It's not how you know, It's not like in the

622
00:41:55,760 --> 00:41:58,199
corporate world. You know, when if you have a manager,

623
00:41:58,320 --> 00:42:01,119
you work for your manager, right, they're your boss, you know.

624
00:42:01,239 --> 00:42:02,880
In the music industry it's the other way around in

625
00:42:02,960 --> 00:42:06,320
that If if you are an artist and you have

626
00:42:06,400 --> 00:42:09,280
a manager, the manager is someone you hire. They work

627
00:42:09,400 --> 00:42:13,400
for you. You hire them to run your business, the

628
00:42:13,480 --> 00:42:20,039
business of your music. So for the band to say, well,

629
00:42:20,079 --> 00:42:22,400
that's not up to us, we leave that to our management.

630
00:42:22,480 --> 00:42:26,039
Well that the management works for you, dude. You know,

631
00:42:26,159 --> 00:42:29,480
you can't really pass the buck. You know, they're your

632
00:42:29,639 --> 00:42:33,119
employee in a sense, not literally an employee. They you know,

633
00:42:33,159 --> 00:42:35,199
they've got contracts and everything. But you know what I'm saying,

634
00:42:35,800 --> 00:42:37,760
you know, So to say it's one thing to say,

635
00:42:38,039 --> 00:42:40,079
I you know, you can kind of let it fly

636
00:42:40,280 --> 00:42:43,599
a little bit and say, well, it's it's not our fault,

637
00:42:43,639 --> 00:42:46,079
it's it's you know, we leave that to the promoters. Well, yeah,

638
00:42:46,079 --> 00:42:49,159
that's what the promoter does, right, that's their function. But

639
00:42:49,280 --> 00:42:54,119
to say and management, well, that's your management is they're

640
00:42:54,239 --> 00:42:58,199
your management. You You can fire your management if you

641
00:42:58,239 --> 00:43:00,280
want to. You can tell your management don't do it

642
00:43:00,320 --> 00:43:02,360
this way. It's upsetting our fans. You can tell your

643
00:43:02,440 --> 00:43:05,760
management to handle it differently. Okay, So there's more to

644
00:43:05,880 --> 00:43:11,920
the statement quote. While prior meetings between promoters, ticket Master,

645
00:43:12,119 --> 00:43:15,320
and the band's management resulted in a positive ticket sales

646
00:43:15,360 --> 00:43:19,599
strategy which would be a fair experience for fans, including

647
00:43:19,719 --> 00:43:23,679
dynamic ticketing to help keep general ticket prices down, as

648
00:43:23,719 --> 00:43:30,159
well as reduced touting, the I don't know touting is

649
00:43:30,199 --> 00:43:35,039
that maybe that's a term for that almost sounds like

650
00:43:35,119 --> 00:43:40,000
a might be another term for scalping. In the United States,

651
00:43:40,039 --> 00:43:42,039
we call it scalping. Maybe there they call it touting.

652
00:43:42,079 --> 00:43:44,920
I don't know, sorry, I just I don't know what

653
00:43:45,039 --> 00:43:46,880
that word means in that, but I assume from the

654
00:43:46,960 --> 00:43:50,599
context it might be another term for scalping. The execution

655
00:43:50,719 --> 00:43:53,719
of the plan failed to meet expectations. All parties involved

656
00:43:54,000 --> 00:43:56,559
did their utmost to deliver the best possible fan experience,

657
00:43:56,840 --> 00:43:59,719
but due to the unprecedented demand, this became impossible.

658
00:43:59,719 --> 00:43:59,880
Speaker 5: To a.

659
00:44:03,519 --> 00:44:07,639
Speaker 4: M I feel like there's a contradiction here. Did anyone

660
00:44:07,679 --> 00:44:15,159
else hear a contradiction? Yeah, there's a there's a pretty

661
00:44:16,280 --> 00:44:23,360
latent contradiction self contradiction in this statement that to me

662
00:44:23,559 --> 00:44:29,639
seems glaringly obvious. So let's back up a little bit.

663
00:44:29,679 --> 00:44:32,400
So the statement opens with it needs to be made

664
00:44:32,440 --> 00:44:35,159
clear that Oasis leave decisions on ticketing and pricing entirely

665
00:44:35,199 --> 00:44:38,280
to their promoters and management, and at no time had

666
00:44:38,400 --> 00:44:42,400
any awareness that dynamic pricing was to be used. So

667
00:44:42,559 --> 00:44:46,519
the band had no idea according to that paragraph or

668
00:44:46,599 --> 00:44:50,679
that opening statement, that opening sentence, that of the statement,

669
00:44:50,800 --> 00:44:58,559
that dynamic pricing was to be used. But then they say, oh, okay,

670
00:44:58,679 --> 00:45:01,159
I'm sorry, No, I was wrong. I was wrong. I retract,

671
00:45:01,280 --> 00:45:06,480
There is no There is no contradiction. I thought there

672
00:45:06,559 --> 00:45:08,880
was a contradiction because it sounded like they're saying that

673
00:45:10,320 --> 00:45:13,800
Oasis had no idea, the band had no idea. And

674
00:45:13,960 --> 00:45:18,280
then I see this sentence while while prior meetings between promoter,

675
00:45:18,360 --> 00:45:21,440
Sigmaster and the band's management resulted in a positive ticket strategy,

676
00:45:22,000 --> 00:45:24,000
you know that everyone thought would be fair, and I

677
00:45:24,119 --> 00:45:29,199
thought I took that as everyone was involved in that decision.

678
00:45:29,800 --> 00:45:33,960
But no, that's not correct. The band the band is

679
00:45:34,039 --> 00:45:36,239
not mentioned in that part, so there is no contradiction.

680
00:45:36,320 --> 00:45:40,320
I was wrong about that. I apologize, Okay, all right, well,

681
00:45:40,519 --> 00:45:45,440
so taking that into account, it's probably the best possible

682
00:45:45,880 --> 00:45:52,480
statement that you know that it's the best damage control

683
00:45:52,559 --> 00:45:55,000
they could do. Let me put it that way. It's

684
00:45:55,039 --> 00:45:59,280
not going to satisfy people, but it's uh damage control

685
00:45:59,400 --> 00:46:03,480
is about just doing the best you can with a

686
00:46:03,840 --> 00:46:08,840
rough situation. The CMA said today that and again that's

687
00:46:08,880 --> 00:46:11,280
the part of the government that does consumer protection in

688
00:46:11,320 --> 00:46:15,480
the UK that it is at the initial stage of

689
00:46:15,519 --> 00:46:19,039
its investigation. It will now engage with Ticketmaster and gather

690
00:46:19,119 --> 00:46:22,559
evidence from various other sources, which quote may include the

691
00:46:22,599 --> 00:46:27,440
band's management and event organizers unquote SJM, Live Nation, MCD

692
00:46:27,679 --> 00:46:31,519
and DF Concerts are promoting the Oasis tour. Ticketmaster was

693
00:46:31,599 --> 00:46:34,480
one of the three sites used, along with Gigs and

694
00:46:34,559 --> 00:46:38,400
Tours and See Tickets. The CMA is stressed in its

695
00:46:38,400 --> 00:46:41,519
statement on Thursday that quote, it should not be assumed

696
00:46:41,960 --> 00:46:46,360
that Ticketmaster has broken consumer protection law unquote No, I

697
00:46:46,440 --> 00:46:49,400
mean and from look, I'm not a legal expert of

698
00:46:49,480 --> 00:46:51,559
any kind, and there may be an element to this

699
00:46:51,639 --> 00:46:55,360
that I'm missing, but I don't see any anything that

700
00:46:55,480 --> 00:46:58,079
makes me say, oh, it sounds like, look, we can

701
00:46:59,320 --> 00:47:02,639
talk about this whole dynamic pricing strategy is being kind

702
00:47:02,679 --> 00:47:07,079
of dirty business. Right again, I'm going to remain agnostic

703
00:47:07,159 --> 00:47:10,400
on it for now, but that doesn't mean it's and

704
00:47:10,639 --> 00:47:17,440
that anything's illegal about it yet. Right, there's nothing illegal

705
00:47:17,480 --> 00:47:21,559
about it that I can see. The Competition Regulator added

706
00:47:21,679 --> 00:47:24,800
that it will quote also consider whether it is appropriate

707
00:47:24,880 --> 00:47:27,159
to investigate the conduct of anyone else in relation to

708
00:47:27,239 --> 00:47:32,280
the matter unquote. Dynamic ticket pricing sees prices surge in

709
00:47:32,360 --> 00:47:37,000
real time as demand rises, similar to airline tickets or Uber.

710
00:47:37,519 --> 00:47:40,800
Live Nation has previously argued that the program addresses the

711
00:47:40,880 --> 00:47:43,440
issue of scalpers buying up tickets at face value and

712
00:47:43,519 --> 00:47:52,719
then selling them at a higher price point. Wait, they

713
00:47:52,880 --> 00:47:57,280
have I got to click this link they have. That's

714
00:47:57,360 --> 00:48:09,039
their argument that it reduces scalping. That's why they do it. Uh.

715
00:48:09,920 --> 00:48:12,440
I just clicked and I just looked another article that

716
00:48:12,719 --> 00:48:14,920
might explain it. But well, we might come back to

717
00:48:15,000 --> 00:48:16,039
this later if we have time.

718
00:48:16,880 --> 00:48:17,039
Speaker 5: Uh.

719
00:48:17,679 --> 00:48:22,559
Speaker 4: I don't see how that would be the case. But

720
00:48:22,639 --> 00:48:24,920
I'm open to the argument, but I don't see how

721
00:48:25,800 --> 00:48:29,320
how would that How would that prevent scalping? What am

722
00:48:29,360 --> 00:48:32,519
I missing? Maybe I'm missing something again. I'm trying to

723
00:48:32,559 --> 00:48:33,639
be fair, all right.

724
00:48:33,960 --> 00:48:34,039
Speaker 11: Uh.

725
00:48:34,119 --> 00:48:36,320
Speaker 4: The CMA said on Thursday, they quote this is not

726
00:48:36,440 --> 00:48:38,559
the first time that the use of dynamic pricing has

727
00:48:38,639 --> 00:48:42,960
raised concerns among fans of live sporting events and music

728
00:48:43,000 --> 00:48:46,320
events unquote. According to the CMA, while the practice is

729
00:48:46,400 --> 00:48:51,119
quote not automatically unlawful, it may breach consumer protection or

730
00:48:51,199 --> 00:48:57,119
competition law in certain circumstances unquote. Sarah Cardell, chief executive

731
00:48:57,199 --> 00:48:59,320
of the CMA, said, quote, it's important that fans are

732
00:48:59,360 --> 00:49:02,519
treated fair early when they buy tickets, which is why

733
00:49:02,679 --> 00:49:05,880
we've launched this investigation. It's clear that many people felt

734
00:49:05,920 --> 00:49:08,480
they had a bad experience and we're surprised by the

735
00:49:08,559 --> 00:49:11,159
price of their tickets at checkout. We want to hear

736
00:49:11,239 --> 00:49:13,599
from fans who went through the process and may have

737
00:49:13,719 --> 00:49:16,719
encountered issues, so that we can investigate whether existing consumer

738
00:49:16,800 --> 00:49:19,239
protection law has been breached by the way. That's something

739
00:49:19,320 --> 00:49:21,280
there's more to the statement, but that's something we can

740
00:49:21,320 --> 00:49:26,719
all relate to. Right, you go to buy tickets and again,

741
00:49:26,800 --> 00:49:28,639
I you know this doesn't I don't think this really

742
00:49:28,679 --> 00:49:34,280
happens with smaller ticketing agencies or smaller tours. But you

743
00:49:34,360 --> 00:49:36,639
go to buy tickets from Live Nation and you go

744
00:49:36,800 --> 00:49:39,679
to check out, and the ticket price is suddenly much higher,

745
00:49:39,800 --> 00:49:43,840
not not necessarily because of dynamic pricing, but all these

746
00:49:44,239 --> 00:49:48,239
all these fees and taxes and everything, and you thought

747
00:49:48,280 --> 00:49:50,320
you were going to spend one hundred dollars on a ticket,

748
00:49:50,360 --> 00:49:52,239
and all of a sudden it's you get to check

749
00:49:52,280 --> 00:49:53,840
out and it's one hundred and fifty and you're like,

750
00:49:53,920 --> 00:49:58,199
where did this other? I mean no, I'm not even exaggerating, right,

751
00:49:58,320 --> 00:50:01,639
it'll be that much more. It's it's wild and and

752
00:50:02,000 --> 00:50:06,280
there's like all these fees and you know there's a yeah,

753
00:50:06,400 --> 00:50:09,840
there's just any any fee you can. You can imagine.

754
00:50:10,960 --> 00:50:13,000
I don't remember too. It's been a while since I've

755
00:50:13,039 --> 00:50:17,079
even bought tickets from Ticketmaster. I don't know. I don't

756
00:50:17,119 --> 00:50:20,119
remember if it even itemizes it for you, doesn't Maybe

757
00:50:20,280 --> 00:50:22,719
if somebody's in the chat room, I should take a

758
00:50:22,800 --> 00:50:24,679
breath and say hello to everybody in the chat room.

759
00:50:24,719 --> 00:50:28,400
But does it even itemize it for you? Or does

760
00:50:28,440 --> 00:50:30,800
it just say taxes and fees and it's this huge

761
00:50:30,840 --> 00:50:34,239
additional number that you weren't expecting, or you were expecting

762
00:50:34,280 --> 00:50:40,079
if you buy tickets from Ticketmaster regularly. But Alex Whitey

763
00:50:40,199 --> 00:50:42,079
is in the chat room, one of our friends from

764
00:50:42,079 --> 00:50:44,559
the UK, oh says touting is a term used for

765
00:50:44,639 --> 00:50:53,679
people selling tickets on for higher prices. Okay, Oh. Miriam

766
00:50:53,719 --> 00:50:55,920
Banish also joins us in the Facebook lat chat. Yeah,

767
00:50:55,960 --> 00:50:57,239
thank you for that, Alex.

768
00:50:57,400 --> 00:50:57,519
Speaker 2: Uh.

769
00:50:58,519 --> 00:51:01,599
Speaker 4: We don't use that term in the Uh. We don't

770
00:51:01,679 --> 00:51:10,119
use touting. We have a call. It's see who we

771
00:51:10,320 --> 00:51:14,159
have here? Hi, welcome to Matt Conderson. At least who's this?

772
00:51:15,440 --> 00:51:15,599
Speaker 5: Hey?

773
00:51:15,599 --> 00:51:16,039
Speaker 12: It's true?

774
00:51:16,519 --> 00:51:18,239
Speaker 4: Hey, Charles Richardson, how are you?

775
00:51:19,960 --> 00:51:22,360
Speaker 12: I've been better, but hanging in there.

776
00:51:22,960 --> 00:51:25,119
Speaker 4: What's what's going on? I should by the way, Charles

777
00:51:25,159 --> 00:51:26,840
I should just tell you upfront, we only have a

778
00:51:26,920 --> 00:51:29,880
few minutes because we have a guest calling in at

779
00:51:30,159 --> 00:51:31,960
ten am. But what's on your life?

780
00:51:33,000 --> 00:51:34,920
Speaker 12: I want to try and make it quick. Number one

781
00:51:35,320 --> 00:51:38,400
take a master Live Nation. All these other they're all

782
00:51:38,519 --> 00:51:39,280
scam artists.

783
00:51:40,239 --> 00:51:40,360
Speaker 5: Uh.

784
00:51:40,519 --> 00:51:43,079
Speaker 12: And the fact that they're going with this this pricing

785
00:51:43,599 --> 00:51:47,960
technique is really embarrassing. Listen, if I buy a seat

786
00:51:48,000 --> 00:51:50,480
in section one O one in the first ten rows,

787
00:51:50,559 --> 00:51:53,119
it should be one price, the next ten rows of

788
00:51:53,119 --> 00:51:56,480
another price. They should not be any alternative pricing. But

789
00:51:57,039 --> 00:52:00,800
they're scam artists because you got this ticket charge fee,

790
00:52:01,079 --> 00:52:04,079
you got this fee that feet the damn fees costs

791
00:52:04,119 --> 00:52:06,880
more than the damn tickets sometimes, so I think it's

792
00:52:07,000 --> 00:52:08,440
all just a really big joke.

793
00:52:08,480 --> 00:52:11,159
Speaker 4: If you wore well it is it is true. I

794
00:52:11,199 --> 00:52:14,320
mean you get to the uh, you get to the

795
00:52:14,599 --> 00:52:17,480
end of the process and and the the price is

796
00:52:17,760 --> 00:52:20,679
it just all of a sudden, it's yeah. Sometimes the

797
00:52:20,760 --> 00:52:23,400
fees they are almost as much or perhaps even more

798
00:52:23,960 --> 00:52:27,760
uh than than the ticket itself. It's wild, it is.

799
00:52:28,000 --> 00:52:28,199
Speaker 5: It is.

800
00:52:28,440 --> 00:52:32,039
Speaker 12: It's embarrassing to buy tickets nowadays because everything's done online

801
00:52:32,320 --> 00:52:34,840
and they're just reaping the benefits the fact that they

802
00:52:35,079 --> 00:52:39,199
do alternate pricing for scalpers. Are you kidding me? Please?

803
00:52:39,360 --> 00:52:42,119
That's such a lame excuse. That's almost like the glub

804
00:52:42,239 --> 00:52:43,320
didn't fit your honor.

805
00:52:44,559 --> 00:52:46,559
Speaker 4: Come out of here, all right, bye, Charles, good here

806
00:52:46,599 --> 00:52:48,480
for you, my friend. Take care all right. That was

807
00:52:48,760 --> 00:52:52,599
Charles Richardson, of course, uh from the Charles Richardson Show,

808
00:52:52,599 --> 00:52:53,800
although I think he's taking a little bit of a

809
00:52:53,840 --> 00:52:56,280
break from that right now. But good here from Charles. Yeah,

810
00:52:56,320 --> 00:53:02,840
I mean, I'm not gonna go I relate to his frustration, certainly,

811
00:53:02,920 --> 00:53:05,000
I think most of us probably do. I'm not going

812
00:53:05,079 --> 00:53:06,960
to go so far as to say that it's a scam,

813
00:53:07,920 --> 00:53:12,760
because you know, to use that word, I would say

814
00:53:13,199 --> 00:53:17,320
a scam would be in my mind, if you go

815
00:53:17,519 --> 00:53:20,440
to buy the tickets and you after you've checked out,

816
00:53:20,679 --> 00:53:23,199
you end up with a charge on your credit card

817
00:53:23,360 --> 00:53:25,760
or your debit or whatever that's higher than what you

818
00:53:25,840 --> 00:53:28,480
thought it was going to be. You do know what

819
00:53:28,679 --> 00:53:33,480
the final price is before you click that to pay

820
00:53:33,559 --> 00:53:37,840
that and make that purchase. But it is true, so

821
00:53:38,199 --> 00:53:40,760
I would not I would not technically call it a scam.

822
00:53:40,840 --> 00:53:43,639
I would I would disagree with Charles on that, although

823
00:53:43,719 --> 00:53:46,519
I'm certainly sympathetic with the broader point that he was making.

824
00:53:47,039 --> 00:53:49,480
And again, and I think a lot of us can

825
00:53:49,519 --> 00:53:52,280
relate to that frustration, and it is interesting, like you

826
00:53:52,639 --> 00:53:56,599
you really and this absolutely I don't think anyone can

827
00:53:56,719 --> 00:54:01,639
argue with It is definitely designed the unless it's changed. Again,

828
00:54:01,679 --> 00:54:04,039
I haven't bought tickets from Ticketmaster in quite a while,

829
00:54:04,360 --> 00:54:08,000
so unless the process has changed, it is designed so

830
00:54:08,199 --> 00:54:13,199
that you don't see that final number until the very end.

831
00:54:13,840 --> 00:54:17,000
So you're going through the entire process and picking your

832
00:54:17,039 --> 00:54:20,960
seats and everything. You're going through that entire process unless

833
00:54:21,000 --> 00:54:24,199
you have bought tickets recently.

834
00:54:24,360 --> 00:54:24,480
Speaker 12: Right.

835
00:54:25,079 --> 00:54:26,679
Speaker 4: If it's if you go to a lot of shows,

836
00:54:27,119 --> 00:54:29,119
none of this will surprise you. But if you don't

837
00:54:29,119 --> 00:54:30,679
go to a lot of shows, you're going through that

838
00:54:30,880 --> 00:54:33,960
entire process with one price in your mind. And then

839
00:54:34,039 --> 00:54:37,480
you get to that final screen and that's where it

840
00:54:37,519 --> 00:54:40,960
shows you all these fees and you're like, oh, this

841
00:54:41,079 --> 00:54:47,880
ticket just doubled in price. Let's see. Isaac Banks is

842
00:54:47,960 --> 00:54:54,280
also in the chat room. Alex Whiteley says people had

843
00:54:54,280 --> 00:54:58,239
to sign into their Ticketmaster wait to be accepted into

844
00:54:58,320 --> 00:55:02,920
a ballot, which took out for some. Then some were

845
00:55:03,039 --> 00:55:05,400
told that they were going to have to pay upwards

846
00:55:05,519 --> 00:55:12,840
of four hundred pounds per ticket. Yeah, I mean again,

847
00:55:14,880 --> 00:55:16,760
I don't know that I would call it a scam

848
00:55:17,079 --> 00:55:22,639
per se, but it certainly is. I think we can

849
00:55:22,719 --> 00:55:26,079
all understand why from a just from a consumer standpoint,

850
00:55:26,119 --> 00:55:27,800
you might have a pretty bad taste in your mouth

851
00:55:28,320 --> 00:55:33,559
after going through that. Right, All right, here's what we

852
00:55:33,639 --> 00:55:35,760
gotta do, because we are approaching the top of the hour.

853
00:55:35,840 --> 00:55:40,000
We're gonna take a quick break and show some love

854
00:55:40,079 --> 00:55:42,840
to our amazing sponsors here at WM and H as

855
00:55:42,920 --> 00:55:43,440
we like to do.

856
00:55:44,320 --> 00:55:44,960
Speaker 7: And then.

857
00:55:46,840 --> 00:55:52,559
Speaker 4: Oh you know what, Oh there it is. Then we

858
00:55:52,719 --> 00:55:55,079
have John Poussett Dart calling in. He's got a big

859
00:55:55,159 --> 00:55:59,000
show coming up at the at the Rex Theater on Friday,

860
00:55:59,159 --> 00:56:02,159
so he's gonna be joining us. So we've got plenty

861
00:56:02,199 --> 00:56:05,320
more to come if you are listening live on Saturday morning.

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So don't go anywhere.

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with DJ Bidas right here on WMNH Manchester.

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