WEBVTT 1 00:00:00.600 --> 00:00:06.160 Yea ripped up. 2 00:00:07.559 --> 00:00:10.599 Need advice, so you don't have. 3 00:00:12.800 --> 00:00:15.199 Come runs as fast as we can. 4 00:00:16.519 --> 00:00:19.199 Shooter's gonna help coming. 5 00:00:19.960 --> 00:00:24.640 Dix is the Troubleshooter Show now Tom Martino. 6 00:00:25.000 --> 00:00:29.879 Heye, Tom Martino here, Welcome to the show. This is 7 00:00:30.079 --> 00:00:31.920 I love saying the only show was kind of anywhere 8 00:00:31.920 --> 00:00:34.439 in the universe where we solve problems, answer question, take complaints, 9 00:00:34.479 --> 00:00:36.920 make your life a little easier. And I like bragging 10 00:00:38.600 --> 00:00:43.280 that we have recovered I mean really more than a 11 00:00:43.320 --> 00:00:46.320 half a million, half of half a billion dollars over 12 00:00:46.359 --> 00:00:51.759 the years and cash, merchandise, exchanges, refunds and services. That's 13 00:00:51.799 --> 00:00:54.880 our barometer on what we have gotten for consumers over 14 00:00:54.960 --> 00:00:58.280 the years. Of course no one else does it, so 15 00:00:59.240 --> 00:01:01.759 oh I guess, I guess nowadays people are doing it. 16 00:01:01.920 --> 00:01:06.120 But if you want to keep track of dollars, more 17 00:01:06.200 --> 00:01:10.280 than a half a billion dollars for consumers, and we 18 00:01:10.760 --> 00:01:14.319 basically lost track. We we recover so much in any year, 19 00:01:15.319 --> 00:01:18.640 but we can't help everyone. Sometimes it's you know, like 20 00:01:18.760 --> 00:01:22.079 we give services away, for example, with with our attorneys, 21 00:01:22.120 --> 00:01:26.120 our accounts, our doctors. We can't always solve a problem, 22 00:01:26.159 --> 00:01:29.920 but we try, we really really try. So Welcome to 23 00:01:30.000 --> 00:01:34.640 the show. The number is three oh three seven one 24 00:01:34.640 --> 00:01:36.719 to three talk three oh three seven one three eight 25 00:01:36.799 --> 00:01:41.640 two five five. Brian Burns is with me today Compass Insurance, 26 00:01:42.519 --> 00:01:48.079 and he is really here to talk about what I 27 00:01:48.280 --> 00:01:54.480 call the insurance crisis. There is an insurance crisis going 28 00:01:54.560 --> 00:02:01.640 on around the country and many, many insurance companies are 29 00:02:01.719 --> 00:02:06.079 changing the way they do business. Insurance is not a right, 30 00:02:07.280 --> 00:02:11.120 it's something you purchase. By the way, It's one of 31 00:02:11.199 --> 00:02:16.439 the few industries that I believe are evil. I mean truly, 32 00:02:16.560 --> 00:02:20.639 I do. I really mean that. I mean, the entire 33 00:02:20.960 --> 00:02:24.719 establishment wasn't meant to be, but it became that way. 34 00:02:25.599 --> 00:02:30.039 It is told the only way it makes money is 35 00:02:30.199 --> 00:02:35.599 by denying claims or reducing claims, that's my opinion. And 36 00:02:35.960 --> 00:02:40.360 they're predicated on not giving consumers what they need because 37 00:02:40.479 --> 00:02:44.719 of profit. Again, profit's the way of the world, but 38 00:02:45.000 --> 00:02:51.159 in insurance it's a rare bird. They actually go into health. 39 00:02:51.639 --> 00:02:54.680 For health insurance, for example, they did what was called 40 00:02:54.840 --> 00:02:57.639 managed care. Now, at first, that was supposed to get 41 00:02:57.719 --> 00:03:05.759 rid of the scumbags, the scumbags that were take doctors 42 00:03:05.800 --> 00:03:10.800 that were taking advantage of the marketplace, so they say so. 43 00:03:10.919 --> 00:03:13.960 They came in as a savior, and what they said was, 44 00:03:14.039 --> 00:03:16.599 we're going to tell you how much you can make 45 00:03:16.680 --> 00:03:20.199 and what you can treat under our plans. So they 46 00:03:20.240 --> 00:03:25.159 actually put up pricing and structures and rules not for 47 00:03:25.280 --> 00:03:29.520 the best care of the patient, but for the best profit. 48 00:03:30.960 --> 00:03:39.240 That's it totally. So it starts out supposedly with lofty 49 00:03:39.319 --> 00:03:41.960 ideas we're going to spread the risk and help people, 50 00:03:42.599 --> 00:03:44.759 but then it turns out to be how much can 51 00:03:44.840 --> 00:03:49.159 we fleece from people control on the medical end and 52 00:03:49.319 --> 00:03:54.360 make profit. Now with homeowners and everything else, same thing now, 53 00:03:54.439 --> 00:04:01.159 of course, homeowners insurance for years we've been spoiled. It's 54 00:04:01.240 --> 00:04:04.879 the only insurance where we expect full replacement. There is 55 00:04:04.960 --> 00:04:08.479 no other insurance where we expect full replacement. We don't 56 00:04:08.599 --> 00:04:13.759 certainly ever expect it with cars, We don't ever expect 57 00:04:13.840 --> 00:04:17.920 it with anything we own. We expect with what we 58 00:04:18.199 --> 00:04:22.319 own to get paid for what it's worth when it's destroyed. 59 00:04:22.560 --> 00:04:27.040 That goes for anything, that goes for anything. But when 60 00:04:27.079 --> 00:04:32.079 it comes to homeowners and contents, we have been spoiled 61 00:04:32.319 --> 00:04:37.839 and lured into the one replacement value. Brian Burns Compass Insurance. 62 00:04:39.000 --> 00:04:43.800 How long has full replacement been going on? Is it 63 00:04:44.000 --> 00:04:46.560 from the very beginning, and why is it common? Why 64 00:04:46.800 --> 00:04:48.399 is it full replacement? 65 00:04:48.959 --> 00:04:52.759 It wasn't from the very beginning. They've modified the insurance 66 00:04:52.839 --> 00:04:56.720 forms over time. But you know, what we would be 67 00:04:56.959 --> 00:05:00.839 used to in the last thirty years has definitely been 68 00:05:01.040 --> 00:05:02.360 replacement cost, probably. 69 00:05:02.120 --> 00:05:04.759 Even more than that, but for everything, for jewelry, for 70 00:05:05.319 --> 00:05:08.920 well schedule and no, no, but but but still right, 71 00:05:09.199 --> 00:05:12.120 it's it's presumably for full value. 72 00:05:11.959 --> 00:05:15.000 Right A home is bv yep. 73 00:05:15.120 --> 00:05:19.959 Replacement cost of personal property that all got modified auto 74 00:05:20.199 --> 00:05:23.000 is not there. But yeah, but home insurance, You're right, 75 00:05:23.319 --> 00:05:27.360 it did change at some point and became just the norm, 76 00:05:28.079 --> 00:05:30.319 and now you're starting to see them take a bit 77 00:05:30.399 --> 00:05:32.079 of that back, specifically. 78 00:05:31.600 --> 00:05:33.560 On the roof JR. What's your comment? 79 00:05:35.519 --> 00:05:38.279 Hey, hey, Tom, I'm down here in colorall springs at 80 00:05:38.319 --> 00:05:41.040 calling you guys all the time. Man, I'm you know, 81 00:05:41.120 --> 00:05:43.959 I'm sixty nine. I own my house plus two other 82 00:05:44.079 --> 00:05:47.120 little rentals that I rent out, and they force you 83 00:05:47.240 --> 00:05:50.160 to have insurance, which okay, I get it. Of course, 84 00:05:50.279 --> 00:05:53.879 now they can raise prices wherever they want, and now 85 00:05:54.120 --> 00:06:00.839 that's forcing me to raise my renters, you know, because 86 00:06:00.959 --> 00:06:02.000 my premiums are going out. 87 00:06:02.000 --> 00:06:03.800 But what I want to ask you something. I want 88 00:06:03.839 --> 00:06:07.680 to ask you something, JR. If you were not forced 89 00:06:08.000 --> 00:06:11.199 to have insurance, are you telling me you would not 90 00:06:11.519 --> 00:06:12.199 have insurance? 91 00:06:13.319 --> 00:06:16.199 I would have minimal coverage. I have three homes that 92 00:06:16.279 --> 00:06:18.199 are not in a fire or flood zone. 93 00:06:18.639 --> 00:06:20.319 What do you mean by minimal coverage? 94 00:06:20.439 --> 00:06:22.079 What do you mean by that minimum minimum? 95 00:06:22.240 --> 00:06:25.040 I would have minimal I mean to pay like my 96 00:06:25.199 --> 00:06:29.199 little one hundred and sixty seven thousand dollars home that 97 00:06:29.319 --> 00:06:31.639 I that I live in, my little three bedroom, two 98 00:06:31.720 --> 00:06:37.759 bath that's you know, built in the sixties. I I 99 00:06:37.879 --> 00:06:40.160 pay forty two hundred a year. 100 00:06:40.759 --> 00:06:43.560 But I need to know what you mean by And 101 00:06:43.839 --> 00:06:45.560 Brian wanted to comment on that. But I want to 102 00:06:45.600 --> 00:06:48.079 know what do you mean by minimal clevercy. I don't 103 00:06:48.120 --> 00:06:51.480 understand that because here's the deal. No, you must insure 104 00:06:51.519 --> 00:06:52.319 it for its value. 105 00:06:55.319 --> 00:06:58.360 Well well yeah, yeah, no, and I get that, but 106 00:06:58.519 --> 00:07:02.279 it's the insurance company going, Okay, my house one sixty seven. 107 00:07:02.920 --> 00:07:05.439 Now they're saying it's value at four point fifty nine. 108 00:07:06.319 --> 00:07:08.879 Prices just continue to go up, and it's putting not 109 00:07:09.040 --> 00:07:11.240 just seniors. I'm in a pretty good shape myself. 110 00:07:11.279 --> 00:07:13.439 No, I know what you're saying. You're saying it's forcing 111 00:07:13.600 --> 00:07:16.879 all expenses to go up. That's absolutely correct, whether it 112 00:07:16.959 --> 00:07:19.519 be a rental or whether it be a single family 113 00:07:19.600 --> 00:07:23.560 home that you own. And of course mortgage companies will 114 00:07:23.639 --> 00:07:26.120 not put a mortgage on a property unless it's insured 115 00:07:26.160 --> 00:07:30.240 for its its rebuild right right. And you don't get 116 00:07:30.240 --> 00:07:34.399 to stop, Tom, Well, it doesn't stop. It doesn't stop you, 117 00:07:35.079 --> 00:07:39.000 It really doesn't stop. That's the answer. You must ensure, 118 00:07:39.639 --> 00:07:43.600 and I go for You must ensure for the value. Okay, 119 00:07:43.680 --> 00:07:47.879 I get that there, because really what people reason sometimes 120 00:07:48.000 --> 00:07:50.040 is I'm never going to have any single loss more 121 00:07:50.079 --> 00:07:52.519 than let's say fifty grand or one hundred grand, So 122 00:07:52.680 --> 00:07:53.959 that's all I want to ensure it for. 123 00:07:54.519 --> 00:07:54.680 Now. 124 00:07:54.879 --> 00:07:58.040 What happens then if you destroy something, your whole house, 125 00:07:58.120 --> 00:08:00.319 then you're out. You get one hundred grand and you out. 126 00:08:00.399 --> 00:08:03.079 But the mortgage company would never stand for that. I 127 00:08:03.240 --> 00:08:06.639 wonder if people had, let's say, theoretically, Brian, we didn't 128 00:08:06.639 --> 00:08:09.519 have so many mortgages and people owned homes. What I'd 129 00:08:09.639 --> 00:08:14.920 like to know is would people have a right to 130 00:08:15.120 --> 00:08:18.319 under insure? Well, do I have a right to do that? 131 00:08:18.439 --> 00:08:20.800 Well in my house, Let's see, my house is paid 132 00:08:20.800 --> 00:08:22.199 for and I don't want to insure it for I 133 00:08:22.759 --> 00:08:24.759 want to save money. In fact, I don't have to 134 00:08:24.800 --> 00:08:25.480 carry insurance. 135 00:08:25.680 --> 00:08:27.399 That's right, That's what I was gonna say. There is 136 00:08:27.480 --> 00:08:30.040 no requirement of carrying home ownerns insurance, but. 137 00:08:30.199 --> 00:08:31.560 I buy just liability. 138 00:08:32.279 --> 00:08:35.639 Yet you could get you can get premise liability. Yes, 139 00:08:36.159 --> 00:08:39.159 I have companies that would offer premise liability. But the 140 00:08:39.240 --> 00:08:41.399 whole point to what the caller was just saying is 141 00:08:42.360 --> 00:08:44.960 you obviously have a mortgage because that's the only requirement. 142 00:08:45.080 --> 00:08:48.279 Your mortgage company would require you to carry home insurance. 143 00:08:48.399 --> 00:08:52.679 But it's not a state requirement. It's not a governmental requirement. 144 00:08:52.799 --> 00:08:55.639 It's not like auto insurance. No, it's not auto insurance. 145 00:08:55.759 --> 00:08:58.840 So if you have your house paid for, so so theoretically, 146 00:09:00.360 --> 00:09:04.000 if I have a house paid for, I don't have 147 00:09:04.159 --> 00:09:06.600 to pay Let's say I don't know what this house 148 00:09:06.679 --> 00:09:09.600 costs about six grand a year more or more more? Even? 149 00:09:09.879 --> 00:09:10.080 Yeah? 150 00:09:10.559 --> 00:09:14.679 Okay, so I mean in ten years I got eighty grand. 151 00:09:15.039 --> 00:09:18.240 But if I get a claim in between, that eighty 152 00:09:18.519 --> 00:09:20.600 doesn't mean anything, and I can lose all my equity 153 00:09:20.679 --> 00:09:22.600 because I couldn't rebuild, right I mean, so. 154 00:09:23.200 --> 00:09:26.240 Yeah, to me, the way to go about it is 155 00:09:26.279 --> 00:09:29.519 if you have that money and you want to minimize 156 00:09:29.919 --> 00:09:31.639 the cost of insurance, what do you do? Go to 157 00:09:31.679 --> 00:09:34.840 the highest deductible you can or almost put the roof 158 00:09:34.879 --> 00:09:36.559 on yourself. If you're like, I'll take care of a 159 00:09:36.639 --> 00:09:39.320 roof if something happens, carry a really high deductible. 160 00:09:39.399 --> 00:09:41.279 Well, I have a stone roof. What are the chances 161 00:09:41.320 --> 00:09:42.960 of my roof really being destroyed? 162 00:09:43.440 --> 00:09:43.919 Very little? 163 00:09:44.120 --> 00:09:46.720 And that's the point. Anybody that has a concrete. 164 00:09:46.320 --> 00:09:47.519 Tool, I get a discount for that. 165 00:09:47.600 --> 00:09:49.679 You do, and we carry a higher deductible for it. 166 00:09:49.879 --> 00:09:52.480 So but anybody that has a concrete tile roof or 167 00:09:52.519 --> 00:09:54.320 one of these roofs like March roof is one of. 168 00:09:54.320 --> 00:09:55.799 Those that is almost high improoved. 169 00:09:55.879 --> 00:09:59.600 Right, those are the ones to me take advantage of 170 00:09:59.840 --> 00:10:01.320 the the fact that you put the money in on 171 00:10:01.440 --> 00:10:04.000 the roof and go really high deductible for wind and hail, 172 00:10:04.120 --> 00:10:05.600 and we really reduce your premieer. 173 00:10:05.639 --> 00:10:07.879 We got to take a break. Now, here's what's on board. 174 00:10:08.000 --> 00:10:11.440 David wants to talk about a rental carn. Paul wants 175 00:10:11.480 --> 00:10:14.559 to talk about Venezuelan gang issues in Denver. Regina wants 176 00:10:14.600 --> 00:10:17.039 to talk about an attorney taking advantage of her parents. 177 00:10:17.159 --> 00:10:24.360 Let's go. We got more coming right up. Go with 178 00:10:24.440 --> 00:10:27.879 a sure thing Denver's best roofer Excel Roofing dot com. 179 00:10:28.039 --> 00:10:33.759 You don't pay a cent until you're content. Time for 180 00:10:33.840 --> 00:10:37.000 an insurance check up free, no obligation. In comparison, call 181 00:10:37.120 --> 00:10:40.399 Compass Insurance paying too much your coverage at dozens of 182 00:10:40.480 --> 00:10:43.120 insurance companies find out now three O three seven to 183 00:10:43.200 --> 00:10:45.960 seven to one help. You'll think you're his only customer 184 00:10:46.039 --> 00:10:48.200 when you choose Frank durand the real estate Man dot 185 00:10:48.320 --> 00:10:51.799 com to list your home with Remax Alliance three three 186 00:10:51.919 --> 00:11:01.159 nine two zero sixteen twenty two. Hi Tom Martinez here 187 00:11:01.159 --> 00:11:04.519 at three O three seven one three talk seven one 188 00:11:04.600 --> 00:11:08.919 three eight two five five. Let's move on, David, what's 189 00:11:08.960 --> 00:11:10.080 going on with this rental car? 190 00:11:10.320 --> 00:11:15.200 David, Tom, thanks so much for taking the call. Longtime listener, 191 00:11:15.440 --> 00:11:16.759 Thank you, appreciate all that you do. 192 00:11:17.240 --> 00:11:19.559 Thank you, David. What's happening well? 193 00:11:19.679 --> 00:11:22.399 My wife and I left the Denver area where now 194 00:11:22.480 --> 00:11:25.240 in Florida about a year and a half ago. He 195 00:11:25.399 --> 00:11:28.320 just recently took a trip to Houston, Texas to visit 196 00:11:28.799 --> 00:11:31.679 a friend for a couple of days, and we rented 197 00:11:31.720 --> 00:11:38.240 a car from six six T Car rental agency. Nice 198 00:11:38.240 --> 00:11:41.080 looking car. Everything looked fine and this morning. 199 00:11:41.440 --> 00:11:44.120 Okay, what's the name of the agency again, it's not 200 00:11:44.200 --> 00:11:46.279 one of these, not not Avis or not one of 201 00:11:46.320 --> 00:11:48.399 the run of the mills. It's a private one. 202 00:11:48.440 --> 00:11:52.200 But they do have a representation there at the airport. 203 00:11:52.320 --> 00:11:55.080 It's sixt. 204 00:11:56.440 --> 00:11:57.240 Says in Sam. 205 00:11:58.159 --> 00:12:02.919 Yes, that's correct, Sam. I as an igloo x as 206 00:12:02.960 --> 00:12:05.200 an X ray. T isn't Tom? 207 00:12:05.720 --> 00:12:07.759 Okay, sixth got it? So what happened? 208 00:12:08.639 --> 00:12:11.480 So I woke up this morning and I had an 209 00:12:11.559 --> 00:12:15.960 email stating that I had damage on the vehicle and 210 00:12:16.120 --> 00:12:20.759 we owed them thirteen hundred plus dollars. Yeah, attached to 211 00:12:20.919 --> 00:12:27.440 that email or photographs. Yeah, and these little march you 212 00:12:27.480 --> 00:12:30.200 would never see it walking up to the car. They 213 00:12:30.240 --> 00:12:32.679 look like they could have been made by a car work. 214 00:12:32.759 --> 00:12:35.240 Did you have a condition before? Did you have a 215 00:12:35.320 --> 00:12:38.080 condition report that you signed off on before you rented? 216 00:12:41.120 --> 00:12:42.039 I'm sure I did. 217 00:12:44.200 --> 00:12:46.799 That's what I do, and that's what everyone does. That 218 00:12:47.000 --> 00:12:49.480 you walk around the car and they tell you to 219 00:12:49.639 --> 00:12:52.840 note any damages. Now you note the damages. You never 220 00:12:52.960 --> 00:12:54.840 really know if they write it down accurately or do 221 00:12:54.960 --> 00:12:57.840 you take the time to do that, or sometimes they say, well, 222 00:12:57.919 --> 00:13:00.360 we don't care about anything if it's smaller than dime 223 00:13:00.519 --> 00:13:02.639 or whatever. But I don't know what they told I 224 00:13:02.720 --> 00:13:03.759 don't know what they told you. 225 00:13:04.000 --> 00:13:06.759 They really didn't tell me anything. And I should have 226 00:13:07.039 --> 00:13:10.240 photographed the entire car. But if I had photographed the car, 227 00:13:10.399 --> 00:13:12.919 you still wouldn't have seen what they're pointing out to 228 00:13:13.080 --> 00:13:17.840 me because these are like road I know. 229 00:13:18.320 --> 00:13:20.279 You send us the picture so we can all get 230 00:13:20.279 --> 00:13:20.600 a look. 231 00:13:21.679 --> 00:13:23.960 I will be happy to do that. Let's do that. 232 00:13:24.240 --> 00:13:24.919 That's a good idea. 233 00:13:25.000 --> 00:13:27.080 Mark, I'm on my phone. Let me go open up 234 00:13:27.120 --> 00:13:29.840 my email, Ken and by the way, we can put 235 00:13:29.879 --> 00:13:31.000 you on hold and let you do that. 236 00:13:31.080 --> 00:13:32.919 I'm going to do that, Okay, hang on, I want 237 00:13:32.960 --> 00:13:35.360 to see the pictures. That's a great idea. Paul the 238 00:13:35.399 --> 00:13:38.120 Waterman is on the line too. By the way, the 239 00:13:38.200 --> 00:13:41.080 best water systems at the lowest prices. He's not on 240 00:13:41.200 --> 00:13:43.039 to talk about water, although I just wanted to let 241 00:13:43.080 --> 00:13:45.679 you know that I have the water system wonderful fourteen 242 00:13:45.799 --> 00:13:48.600 hundred dollars. While the drinking water you can drink Paul 243 00:13:48.639 --> 00:13:51.919 the Waterman or it's waterpros dot net. But you're calling 244 00:13:51.960 --> 00:13:52.679 about something else. 245 00:13:52.759 --> 00:13:56.879 Fall Yeah, I'm concerned. At the top of the hour 246 00:13:56.960 --> 00:14:00.879 before you show started, there's a news about ninety one 247 00:14:00.960 --> 00:14:02.919 people are going to have to move loose their home, 248 00:14:03.799 --> 00:14:05.279 and Aurora said, it's the. 249 00:14:05.320 --> 00:14:07.320 Wait, ninety people are going to have to what. 250 00:14:09.080 --> 00:14:12.639 Move up, move out, move move away, Aurora. 251 00:14:13.200 --> 00:14:17.840 The news article on your station said because the code violations. 252 00:14:17.919 --> 00:14:20.519 That then there was a person they played a clip 253 00:14:21.039 --> 00:14:25.159 of one of the managers property managers. They're stating that 254 00:14:25.279 --> 00:14:29.720 it's because of the Venezuelan gang violence. Now, I saw 255 00:14:30.080 --> 00:14:33.120 a clip on this on Twitter or x at the 256 00:14:33.200 --> 00:14:35.879 same time as around the same time when they had 257 00:14:35.919 --> 00:14:39.679 those three thousand Venezuelan migrants that that blockaded a target 258 00:14:39.799 --> 00:14:43.039 store in Aurora. Yeah, protest the election. 259 00:14:43.279 --> 00:14:47.039 Yeah, and so there's not yeah whatever they were that 260 00:14:47.200 --> 00:14:50.559 was about the home elections, right right. 261 00:14:51.039 --> 00:14:53.000 So then at the same time there is a story 262 00:14:53.000 --> 00:14:56.120 about this apartment complex in Aurora, and so I just 263 00:14:56.480 --> 00:14:59.519 it's concerning, and I think this is only maybe the 264 00:14:59.639 --> 00:15:01.600 tip of iceberg was something like this. 265 00:15:02.200 --> 00:15:04.960 Well, I didn't realize, you know, I did not realize 266 00:15:05.039 --> 00:15:06.399 for code violations. 267 00:15:06.679 --> 00:15:09.559 So I'm not sure exactly what's going on here. I 268 00:15:09.720 --> 00:15:12.519 saw something last night on the local news that was 269 00:15:12.600 --> 00:15:16.039 talking about the gangs as well, but I'm not exactly sure. 270 00:15:16.080 --> 00:15:17.240 While they're shutting it down. 271 00:15:17.879 --> 00:15:22.080 It says here that the City of Aurora is debunking 272 00:15:22.279 --> 00:15:27.360 claims that an Aurora apartment building has been I don't 273 00:15:27.399 --> 00:15:27.840 trust them. 274 00:15:27.879 --> 00:15:29.759 I don't trust the City of Aurora as far as 275 00:15:29.799 --> 00:15:30.559 I could throw them. 276 00:15:31.919 --> 00:15:37.480 The building is operated by CBZ Management and that's what 277 00:15:37.559 --> 00:15:40.639 we're talking about near Anshoots. And it says that the 278 00:15:40.799 --> 00:15:45.679 issues date back years before this immigration thing. But apparently 279 00:15:45.759 --> 00:15:49.159 a lot of people are saying that it's unlivable due 280 00:15:49.240 --> 00:15:53.840 to the street the Venezuelan street gangs. So I'm not sure. 281 00:15:53.919 --> 00:15:57.039 Well, here's a statement that came out by the Aurora Police. 282 00:15:57.120 --> 00:16:00.600 It said the city the Aurora Police Apartment are also 283 00:16:00.679 --> 00:16:04.240 aware of concerns at the national level that members of 284 00:16:04.360 --> 00:16:07.720 the Venezuelan prison gang have arrived in the Innate and 285 00:16:07.759 --> 00:16:12.360 the United States and established organized crime sales in cities 286 00:16:12.600 --> 00:16:13.600 throughout the country. 287 00:16:14.480 --> 00:16:15.240 Yeahs Biden. 288 00:16:16.039 --> 00:16:19.600 Yeah, So this is I'm gonna be this is going 289 00:16:19.679 --> 00:16:24.480 to be. My concern is that this is going to escalate. 290 00:16:25.639 --> 00:16:28.759 Well, I don't see where it won't escalate. I mean, 291 00:16:29.799 --> 00:16:33.240 not just with Venezuelan gangs, but who the hell else 292 00:16:33.399 --> 00:16:34.600 is coming through We don't know. 293 00:16:34.960 --> 00:16:35.120 Now. 294 00:16:35.240 --> 00:16:38.399 I'm not one to say, oh everybody, you know, they're 295 00:16:38.399 --> 00:16:41.000 all they're on uh they're you know, they're unloading their 296 00:16:41.039 --> 00:16:44.159 insane asylums and they're how to how to stray prisons 297 00:16:44.200 --> 00:16:47.039 and prisons. I don't know if that's true. I mean that, 298 00:16:47.480 --> 00:16:49.840 and and I don't want to be true, and I 299 00:16:49.960 --> 00:16:52.720 don't want to make it sound like everybody coming to 300 00:16:52.840 --> 00:16:57.639 this country for asylum are really people uh looking to 301 00:16:57.759 --> 00:17:01.480 commit crime? Okay, now obvious we don't know how many 302 00:17:01.600 --> 00:17:06.000 because we don't have any way of screening them. So 303 00:17:06.400 --> 00:17:11.960 we are letting everyone in, now, you know, So you 304 00:17:12.240 --> 00:17:14.240 just figure it out. We're gonna have good and bad 305 00:17:14.319 --> 00:17:18.359 and ugly. It's gonna be it's gonna be nasty. What 306 00:17:18.480 --> 00:17:19.160 do you do about it? 307 00:17:20.680 --> 00:17:23.400 Well, the last thing is that yesterday the story broke. 308 00:17:24.240 --> 00:17:26.480 Ninety over ninety on the. 309 00:17:26.599 --> 00:17:30.640 Suspected terror lists were released by Ice. They came through 310 00:17:30.799 --> 00:17:33.440 the cross the border illegally, ninety of them on the 311 00:17:33.519 --> 00:17:37.880 expected or terror lists. Excuse me, we're released into this 312 00:17:38.039 --> 00:17:39.079 country by Ice. 313 00:17:40.079 --> 00:17:42.960 Well, Paul, that's what happens when people vote for people 314 00:17:43.319 --> 00:17:46.599 that want open borders. It's not there's there's nothing hidden 315 00:17:46.640 --> 00:17:50.599 about it anymore. The far left wants open borders. So 316 00:17:50.759 --> 00:17:53.359 that's who got in office, because that's who the people 317 00:17:53.480 --> 00:17:53.880 voted for. 318 00:17:55.279 --> 00:17:57.119 I mean, that is true. You do you do get 319 00:17:57.119 --> 00:18:00.240 what you vote for. I mean, look at we do 320 00:18:00.720 --> 00:18:05.119 we have. We have you know, closed borders and open borders. 321 00:18:05.440 --> 00:18:11.160 Can't there be like reasonable borders. I mean, I don't know. 322 00:18:11.519 --> 00:18:16.200 I listen, this thing sucks, Paul, I don't know where 323 00:18:16.240 --> 00:18:19.960 it goes. But as far as these you know, think 324 00:18:20.000 --> 00:18:22.920 about this, prior to two weeks ago, I've never heard 325 00:18:22.960 --> 00:18:27.119 of Venezuelan gangs ever. Now all of a. 326 00:18:27.119 --> 00:18:30.160 Sudden in the news Forever Venezuela and their crime rate has. 327 00:18:30.160 --> 00:18:33.119 Dropped so much. But I'm talking about here. I'm talking 328 00:18:33.160 --> 00:18:37.079 about here in Denver, Mark. I never heard about Venezuelan 329 00:18:37.160 --> 00:18:40.599 gang violence in Denver before prior to that election. That 330 00:18:40.799 --> 00:18:43.440 was the first time I ever heard about Venezuelan gangs. 331 00:18:44.279 --> 00:18:47.279 When the Venezuelan elections happened and they worked, they took 332 00:18:47.359 --> 00:18:49.759 to the streets in Aurora, I know. I mean, I'm 333 00:18:49.839 --> 00:18:52.000 just saying me personally, I hadn't heard about them. They 334 00:18:52.039 --> 00:18:54.680 weren't in the news a lot. As far as in America. 335 00:18:56.119 --> 00:18:59.039 It might be a big deal in Venezuela, but I 336 00:18:59.200 --> 00:19:03.240 never knew it. I mean I would have maybe approached 337 00:19:03.279 --> 00:19:06.400 things a little differently than venturing out to these communities 338 00:19:06.440 --> 00:19:08.680 trying to help people. What I would have been a 339 00:19:08.759 --> 00:19:12.440 bit more cautious. Maybe I didn't personally encounter I don't 340 00:19:12.480 --> 00:19:14.240 even know what I would. I mean, I didn't see 341 00:19:14.279 --> 00:19:18.960 anything that looked apparently dangerous or like gangs, but apparently 342 00:19:19.039 --> 00:19:23.759 it is a problem. And I don't know. I mean, 343 00:19:24.400 --> 00:19:27.240 if they were in a gang in Venezuela and they 344 00:19:27.359 --> 00:19:32.599 all came here, they're still in a gang, right, and Paul, I. 345 00:19:32.640 --> 00:19:34.480 Appreciate they're not going to leave. 346 00:19:34.640 --> 00:19:38.000 Yeah, thank you, Tom, I mean appreciate the observation. You're 347 00:19:38.079 --> 00:19:41.119 not the only one. I'm getting texts about this, And 348 00:19:41.240 --> 00:19:43.160 I did get other texts, and I didn't know really 349 00:19:43.200 --> 00:19:44.880 how to handle them, to be honest with you, I mean, 350 00:19:45.240 --> 00:19:47.160 because I don't know what to do other than to 351 00:19:48.759 --> 00:19:50.519 I don't know, other than to talk about it. 352 00:19:51.880 --> 00:19:54.000 Hey, what not like the typical let's take a break. 353 00:19:54.039 --> 00:19:56.680 I'm going to put those pictures up of the damage 354 00:19:56.759 --> 00:19:59.160 to the car on our YouTube channels where everybody can 355 00:19:59.240 --> 00:19:59.599 see them. 356 00:20:00.240 --> 00:20:01.960 Thank you. And I want to remind people you can 357 00:20:02.079 --> 00:20:06.880 google excuse me, you can text my personal Google phone 358 00:20:07.000 --> 00:20:12.440 seven four seven nine nine fifty two eighty seven four 359 00:20:12.599 --> 00:20:16.119 seven nine nine nine fifty two eighty three oh three 360 00:20:16.319 --> 00:20:18.599 seven one three Talk by the way eight eight eight 361 00:20:18.640 --> 00:20:21.039 Heating dot com will check your AC This is the 362 00:20:21.119 --> 00:20:24.279 time you want someone honest and someone who has great 363 00:20:24.319 --> 00:20:27.559 equipment if you ever need it, and they're giving free 364 00:20:27.640 --> 00:20:30.279 second opinions three oh three seven seven zero two seven 365 00:20:30.359 --> 00:20:37.480 seven six Go with a sure thing Denver's best roofer 366 00:20:37.640 --> 00:20:40.559 Excel Roofing dot com. You don't pay a cent until 367 00:20:40.559 --> 00:20:47.000 you're content. Time for an insurance check up free, no obligation. 368 00:20:47.079 --> 00:20:50.880 In comparison, call Compass Insurance. Pay too much your coverage 369 00:20:50.920 --> 00:20:53.599 at dozens of insurance companies find out now three oh 370 00:20:53.640 --> 00:20:56.079 three seven seven to one help. You'll think you're his 371 00:20:56.279 --> 00:20:58.839 only customer when you choose Frank durand the real estate 372 00:20:58.920 --> 00:21:02.559 Man dot com. List your home with Remax Alliance three 373 00:21:02.640 --> 00:21:13.480 all three nine two zero sixteen twenty two. Hi Tom Martino, 374 00:21:14.480 --> 00:21:18.599 your troubleshooter threeh three seven to one three talk three 375 00:21:18.640 --> 00:21:22.279 oh three seven one three eight two five five. All right, 376 00:21:22.480 --> 00:21:28.279 now let's continue. We have a lot to talk about here. 377 00:21:29.519 --> 00:21:33.359 David sent us some picks of the damage to his 378 00:21:33.440 --> 00:21:40.319 rental car. And what's really odd is how weird it is. 379 00:21:40.480 --> 00:21:43.480 I mean, how how it's not much at all? Mark, 380 00:21:43.519 --> 00:21:45.680 what do you think about that so called damage? 381 00:21:46.880 --> 00:21:47.000 Uh? 382 00:21:47.200 --> 00:21:51.640 I see it. I mean, my goodness, it's everywhere. I mean, 383 00:21:51.839 --> 00:21:56.440 but what do you think is exaggerated or not? I 384 00:21:56.599 --> 00:21:59.160 think that car needs some work done. I mean, I 385 00:21:59.240 --> 00:22:02.079 don't know, okay, saggerated how much it costs to fix it? 386 00:22:02.200 --> 00:22:04.960 But I put the pictures up on the YouTube channel. 387 00:22:05.279 --> 00:22:07.759 It's evident something scratched it. I don't know if car 388 00:22:08.000 --> 00:22:14.799 wash or what. Okay, that's really Yeah, it's really strange. 389 00:22:15.519 --> 00:22:21.319 It really is strange because it is not as let's say, 390 00:22:21.400 --> 00:22:25.799 it's not as harmless as he said. But did he 391 00:22:26.000 --> 00:22:27.559 do it? David? 392 00:22:27.640 --> 00:22:30.559 And David you must have some idea of what that 393 00:22:30.880 --> 00:22:31.240 was from? 394 00:22:31.759 --> 00:22:34.640 Yeah, David, come on, man, are you there? 395 00:22:34.759 --> 00:22:35.000 Tom? 396 00:22:35.440 --> 00:22:35.960 Yes, sir. 397 00:22:36.880 --> 00:22:40.000 If you look at the two headlights on either side, 398 00:22:40.440 --> 00:22:45.119 the markings are almost identical, which made me kind of 399 00:22:45.160 --> 00:22:47.480 look at it going, could it be a car wash 400 00:22:48.119 --> 00:22:50.759 kind of thing? This could be? 401 00:22:50.920 --> 00:22:54.160 Are you suggesting they are you suggesting they're doing this 402 00:22:54.279 --> 00:23:00.759 on purpose? Well, listen, I don't. 403 00:23:00.880 --> 00:23:07.119 My wife suggested that perhaps employees can if they point 404 00:23:07.200 --> 00:23:11.680 out enough normal wear and tear of stone, nicks or 405 00:23:11.759 --> 00:23:15.440 whatever that might show up if they get a claim 406 00:23:15.720 --> 00:23:16.480 that somebody. 407 00:23:16.440 --> 00:23:19.519 No, but I Mark, I can see where this is normal, 408 00:23:19.599 --> 00:23:23.400 though I don't think it was normal to me. I mean, Mark, 409 00:23:23.720 --> 00:23:26.480 when you say it needs work, I don't think you 410 00:23:26.640 --> 00:23:31.519 can say like I don't. I mean, I think you're 411 00:23:31.519 --> 00:23:34.400 going to get you can buff those out. No, I'm 412 00:23:34.440 --> 00:23:37.000 not saying that at all. But how do we know 413 00:23:37.119 --> 00:23:39.240 it's not accumulated? How do we know? 414 00:23:39.480 --> 00:23:40.000 ID right? 415 00:23:40.079 --> 00:23:42.000 I mean when I run a car, I walk around 416 00:23:42.039 --> 00:23:44.480 it with but Mark, I wouldn't have known. I don't 417 00:23:44.519 --> 00:23:48.960 think I would have noted this damage if I rented the. 418 00:23:49.039 --> 00:23:51.519 Car, That's correct. 419 00:23:52.079 --> 00:23:55.079 I think it's too small to note. I I kind 420 00:23:55.119 --> 00:23:59.319 of agree. Look at what I meant was I acknowledge 421 00:23:59.359 --> 00:24:02.279 the damage. But I'm not saying I acknowledge that it's 422 00:24:02.319 --> 00:24:06.559 something you could be responsible for. For goodness sakes, I 423 00:24:06.680 --> 00:24:10.240 mean there's too many little their tiny little marks. I 424 00:24:10.680 --> 00:24:13.759 don't know. Are they trying to collect from you? 425 00:24:14.799 --> 00:24:15.000 Yes? 426 00:24:15.240 --> 00:24:19.680 One thousand, three hundred seventy one dollars and twenty five cents. 427 00:24:19.720 --> 00:24:26.160 Now here's what I did one time years ago. This 428 00:24:26.359 --> 00:24:32.799 was years ago. We actually sued, or the consumer was sued, 429 00:24:33.519 --> 00:24:36.799 and in his defense we got him an attorney who 430 00:24:36.920 --> 00:24:42.079 did discovery and we actually found I remember this like 431 00:24:42.200 --> 00:24:46.759 it was yesterday. We found that they had done this 432 00:24:47.039 --> 00:24:51.480 to the previous renters as well, and that the damage 433 00:24:51.599 --> 00:24:56.400 was noted to previous renters. Through discovery, we contacted previous 434 00:24:56.440 --> 00:24:58.759 renters of the car. I mean, it took some doing, 435 00:24:59.160 --> 00:25:02.440 but we just had had a feeling that this place 436 00:25:02.640 --> 00:25:07.759 was shady. Now I'm not saying this is shady, but 437 00:25:08.440 --> 00:25:11.839 I would fight it. This is They're too little. They're 438 00:25:11.880 --> 00:25:14.799 too little. I would have never walked around this car 439 00:25:14.960 --> 00:25:19.240 and noted those marks ever. Ever, it's not like a 440 00:25:19.559 --> 00:25:21.960 normal damage, you know, like a dent or a ding. 441 00:25:22.640 --> 00:25:25.319 Look at that, Brian. Look at that. Brian is in 442 00:25:25.400 --> 00:25:28.079 the business of repairing. I mean with an insurance. Look 443 00:25:28.119 --> 00:25:31.440 at Brian. Come on, I mean, what do you think 444 00:25:31.519 --> 00:25:31.680 of that? 445 00:25:32.480 --> 00:25:32.920 Look at that. 446 00:25:33.160 --> 00:25:35.079 I've rented many cars. I don't know if I would 447 00:25:35.079 --> 00:25:36.880 have even taken note of that. 448 00:25:37.079 --> 00:25:37.559 I know it. 449 00:25:38.599 --> 00:25:41.680 Do you have a condition? How many miles on this car, 450 00:25:41.799 --> 00:25:42.559 by the way, when. 451 00:25:42.440 --> 00:25:45.359 You took it, I don't know if it's on this 452 00:25:45.960 --> 00:25:50.039 of course it is on the paperwork. This is a 453 00:25:50.200 --> 00:25:53.720 claim for damages, so it does not list as far 454 00:25:53.799 --> 00:25:55.160 as I'm looking at it. 455 00:25:55.359 --> 00:25:57.480 Yeah, but your rental agreement? Do you know how many 456 00:25:57.559 --> 00:25:59.119 miles were on the car when you took it? 457 00:26:01.000 --> 00:26:03.799 I do have that, but I'm away from my home 458 00:26:03.920 --> 00:26:04.240 right now. 459 00:26:04.319 --> 00:26:06.920 Okay, I want you to get that information for us. 460 00:26:06.920 --> 00:26:08.680 I want to continue this, David. 461 00:26:08.839 --> 00:26:11.000 Now, I would appreciate it. Now. I know that my 462 00:26:11.119 --> 00:26:15.240 wife did some research online about this car rental agency. 463 00:26:15.279 --> 00:26:19.279 They're very large in Europe, by the way, and a 464 00:26:19.799 --> 00:26:23.799 local affiliate of Fox Station for whoever the complaintant was 465 00:26:23.920 --> 00:26:28.640 that she was reading about online. Contacted their customer service 466 00:26:28.839 --> 00:26:31.359 unit and they just dropped all the chargers. They said, 467 00:26:32.079 --> 00:26:34.640 never mind, you owe us nothing, And I. 468 00:26:34.720 --> 00:26:37.880 Mean I would like I would like to know. First 469 00:26:37.880 --> 00:26:40.559 of all, you need to ask for the condition statement 470 00:26:40.640 --> 00:26:43.119 for your walk around. But you don't even remember doing one, 471 00:26:43.200 --> 00:26:44.799 do you. No. 472 00:26:45.200 --> 00:26:48.240 They gave us the key and just said, okay, if 473 00:26:48.279 --> 00:26:48.839 you never. 474 00:26:48.799 --> 00:26:51.720 Did a condition statement, that's going to be on them, 475 00:26:52.279 --> 00:26:54.680 because how are they going to show that you did 476 00:26:54.759 --> 00:26:57.799 it and it wasn't there before? Are you sure you 477 00:26:57.880 --> 00:26:59.519 need to go through your paperwork? David? 478 00:27:00.440 --> 00:27:03.160 What's that mark, probably in the rental agreement itself. 479 00:27:03.880 --> 00:27:06.200 Yeah, I bet it is. But there's some that he 480 00:27:06.319 --> 00:27:08.799 had it. He signed off on it without even knowing 481 00:27:09.039 --> 00:27:09.400 that that's what. 482 00:27:09.519 --> 00:27:11.559 Well, let's look. I want you to look at all 483 00:27:11.640 --> 00:27:14.119 the papers you signed, David City, David, did you put 484 00:27:14.160 --> 00:27:16.160 it on a credit card that might cover this for you? 485 00:27:18.960 --> 00:27:20.759 The card, I'm not certain if they would cover it 486 00:27:20.880 --> 00:27:21.160 for us. 487 00:27:21.640 --> 00:27:25.519 Yeah, Now, Brian, what about insurance? What covers this? Well, 488 00:27:25.759 --> 00:27:27.880 this is not like an in It doesn't look like 489 00:27:27.960 --> 00:27:28.599 an incident. 490 00:27:30.000 --> 00:27:33.160 We don't even know what happened. He has no incident. 491 00:27:33.279 --> 00:27:36.160 Well, there's too many little specs all over. It's not 492 00:27:36.319 --> 00:27:37.240 like it happened once. 493 00:27:37.519 --> 00:27:39.559 Yeah, was it a sandstorm or something? I mean, I 494 00:27:40.039 --> 00:27:42.480 just don't know how. I would love to see pictures 495 00:27:42.559 --> 00:27:45.279 before he took the car. Sometimes they go around and 496 00:27:45.680 --> 00:27:48.559 do that, you know that condition statement. Last time I rented, 497 00:27:48.599 --> 00:27:51.039 they did pictures of the car before I rented on 498 00:27:51.119 --> 00:27:51.640 the iPad. 499 00:27:51.759 --> 00:27:54.519 Yeah, but I think even pictures wouldn't have picked this 500 00:27:54.680 --> 00:27:57.559 up unless you went right up to it. Come on, man, 501 00:27:58.599 --> 00:28:01.880 I would not Man, I'd never pay this. Are they 502 00:28:02.000 --> 00:28:04.039 demanding payment or did they already charge you? 503 00:28:04.920 --> 00:28:06.200 No, they're demanding payment. 504 00:28:06.839 --> 00:28:09.839 You better you better stop that credit card. By the way, 505 00:28:10.880 --> 00:28:12.960 you better make sure they don't tap the credit card 506 00:28:13.039 --> 00:28:13.480 you used. 507 00:28:13.920 --> 00:28:15.640 Okay, we'll do We'll do that right away. 508 00:28:15.720 --> 00:28:17.279 Then do that right away, and. 509 00:28:17.319 --> 00:28:19.440 Then I would start to I would look at every 510 00:28:19.519 --> 00:28:22.359 single paper you signed. Call us back. I'm gonna mark 511 00:28:22.400 --> 00:28:24.720 this pending. You got to call us back. Man, We 512 00:28:25.079 --> 00:28:30.480 don't have enough information to go on. Okay three oh 513 00:28:30.559 --> 00:28:33.200 three seven one three A two five five. We got 514 00:28:33.279 --> 00:28:35.359 more coming up on the Troubleshooter Show. It's important that 515 00:28:35.440 --> 00:28:39.119 you know that when you are facing this heat, another 516 00:28:39.160 --> 00:28:41.400 company we know and trust, we love fix at twenty 517 00:28:41.440 --> 00:28:44.119 four to seven free second opinions. If you're told you 518 00:28:44.279 --> 00:28:47.559 need anything, especially in this heat, they'll come out with 519 00:28:47.680 --> 00:28:49.680 an eye on fixing it. But if you do need 520 00:28:49.720 --> 00:28:53.079 a replacement, what the heck. You get something to compare with, 521 00:28:53.559 --> 00:28:57.880 so it's never a bad IDEA free second opinions seven zero, five, two, six, 522 00:28:58.000 --> 00:29:05.640 thirty nine, thirty nine. Fixmihome dot com. Go with a 523 00:29:05.759 --> 00:29:09.279 sure thing Denver's best roofer Excel Roofing dot com. You 524 00:29:09.319 --> 00:29:15.079 don't pay a cent until you're content. Time for an 525 00:29:15.119 --> 00:29:19.319 insurance check up, free, no obligation comparison call Compass Insurance 526 00:29:19.519 --> 00:29:22.480 paying too much your coverage at dozens of insurance companies. 527 00:29:22.599 --> 00:29:24.640 Find out now three oh three, seven to seven to 528 00:29:24.640 --> 00:29:27.400 one help. You'll think you're his only customer when you 529 00:29:27.519 --> 00:29:29.920 choose Frank durand the real estate man dot Com to 530 00:29:30.039 --> 00:29:33.240 list your home with Remax Alliance. Three oh three nine 531 00:29:33.279 --> 00:29:40.079 two zero sixteen twenty two. Hi Tom Martino, your trouble 532 00:29:40.240 --> 00:29:43.960 shooter three oh three seven one three talk three O 533 00:29:44.079 --> 00:29:48.599 three seven one three eight two five five. So listen. 534 00:29:49.079 --> 00:29:51.279 I don't know if you're looking at these damage pictures, 535 00:29:51.359 --> 00:29:55.200 but there, I think it's normal road rash. I think 536 00:29:55.279 --> 00:29:58.759 these cars get stuff like this overtime. Now, no, it's 537 00:29:58.839 --> 00:30:02.119 not optimal, and my car doesn't have that many things. 538 00:30:02.160 --> 00:30:06.039 But I can't you can't necessarily blame someone for renting 539 00:30:06.119 --> 00:30:08.880 it one time for these problems. So I want this 540 00:30:09.000 --> 00:30:11.440 guy to go back and look at his rental agreement 541 00:30:11.519 --> 00:30:13.519 and a bunch of other things. We got to analyze this. 542 00:30:14.160 --> 00:30:17.039 It does not look good by the way, three oh 543 00:30:17.119 --> 00:30:19.359 three Martino, let me explain that number three oh three 544 00:30:19.440 --> 00:30:23.160 six two seven eight four sixty six. That number not 545 00:30:23.319 --> 00:30:25.039 only comes to the show when we're on the air, 546 00:30:25.079 --> 00:30:28.079 but it comes to our offices twenty four to seven, 547 00:30:29.519 --> 00:30:33.319 and we promise you that if you use that number 548 00:30:33.400 --> 00:30:37.440 three oh three Martino, three oh three six two seven 549 00:30:37.519 --> 00:30:41.319 eight four sixty six, we will get back to you 550 00:30:41.799 --> 00:30:43.839 and you won't have to stay on hold. Hey, Regina, 551 00:30:45.119 --> 00:30:49.759 you say an attorney is taking advantage of your parents? 552 00:30:49.839 --> 00:30:51.319 What is what does that mean? 553 00:30:52.880 --> 00:30:53.000 Uh? 554 00:30:53.160 --> 00:30:58.759 Yes, he he is avoiding my mother's phone calls. He was, 555 00:30:59.559 --> 00:31:02.640 I'm getting a hold of insurance, the insurance companies now 556 00:31:02.680 --> 00:31:05.400 had that had paid out for my mother's accident. 557 00:31:05.720 --> 00:31:09.799 And okay, so that's what it's about. You hired or 558 00:31:09.880 --> 00:31:13.279 your mom hired a personal injury attorney. 559 00:31:14.240 --> 00:31:15.759 Yes, And what happened. 560 00:31:16.599 --> 00:31:21.079 She had shoulder surgery, you know, a year I think 561 00:31:21.160 --> 00:31:23.680 it was a year and a few months after she said, 562 00:31:23.880 --> 00:31:27.200 you know, after the accident, she told him to go 563 00:31:27.240 --> 00:31:30.160 ahead and close out the case. She already did her surgery, 564 00:31:30.240 --> 00:31:33.559 she did her physical therapy. This happened in April twenty 565 00:31:33.759 --> 00:31:36.319 twenty one. I'm not sure how long it is before 566 00:31:36.359 --> 00:31:40.200 they actually can fully pay you out or whatever, but you. 567 00:31:40.240 --> 00:31:42.960 Know, it was in April. The accident was in April 568 00:31:43.079 --> 00:31:47.039 twenty twenty one. Yes, it was okay, and so the 569 00:31:47.440 --> 00:31:51.480 attorney handled it. And what did the attorney do wrong? 570 00:31:51.599 --> 00:31:52.920 Is it a man or woman attorney? 571 00:31:53.720 --> 00:31:54.240 It's a man? 572 00:31:54.640 --> 00:31:56.319 Yeah, okay, So what did he do wrong? 573 00:31:57.799 --> 00:32:01.680 In two thousand? In May two than twenty three, he 574 00:32:01.920 --> 00:32:06.440 told her, after numerous attempts to contact him without no answers, 575 00:32:07.119 --> 00:32:09.640 wanting find my mom, wanting her final payment, you know, 576 00:32:09.799 --> 00:32:12.480 to close out the case, find me. He called her 577 00:32:12.599 --> 00:32:15.039 in the office in made twenty twenty three and said, okay, 578 00:32:15.240 --> 00:32:18.319 I will pay you your payments. I went with them. 579 00:32:18.400 --> 00:32:19.839 Wait a minute, wait a minute, wait a minute, wait 580 00:32:19.839 --> 00:32:23.319 a minute. Way it happened in April twenty twenty one, 581 00:32:23.839 --> 00:32:26.480 and then apparently he made a settlement. He said, it's 582 00:32:26.519 --> 00:32:29.359 time for your payment. I need to know this. Did 583 00:32:29.440 --> 00:32:30.559 she approve a settlement? 584 00:32:32.240 --> 00:32:32.880 She never there. 585 00:32:33.160 --> 00:32:33.880 So this is the thing. 586 00:32:34.000 --> 00:32:37.440 There's no paperwork. She signed over three checks to him 587 00:32:37.519 --> 00:32:40.319 like he called her in prior to that and said, 588 00:32:40.640 --> 00:32:43.559 please sign over these checks with you know, sign them 589 00:32:43.599 --> 00:32:43.960 over to me. 590 00:32:45.000 --> 00:32:48.720 So she signed him over and hold on, Regina, Regina. 591 00:32:49.200 --> 00:32:52.200 It happened in April twenty twenty one. Did she go 592 00:32:52.319 --> 00:32:56.599 in three times to sign checks or once to sign 593 00:32:56.680 --> 00:32:57.319 three checks? 594 00:32:58.200 --> 00:32:58.359 Yes? 595 00:32:58.599 --> 00:33:02.079 It's like, yes, you want three times, three times? 596 00:33:02.200 --> 00:33:04.720 Yes, okay. So each time they sent a check she 597 00:33:04.880 --> 00:33:08.440 signed it. And when was that? Was that before May 598 00:33:08.519 --> 00:33:09.559 of twenty twenty three? 599 00:33:10.160 --> 00:33:10.319 Yes? 600 00:33:10.880 --> 00:33:11.880 Yes, okay. 601 00:33:12.039 --> 00:33:15.200 So after that she signed three checks over to him. 602 00:33:15.440 --> 00:33:17.480 Does she remember how much those checks were? 603 00:33:18.400 --> 00:33:23.200 Yeah, one was fifty thousand, another one was twenty nine thousand, 604 00:33:23.839 --> 00:33:27.160 seventy three and twenty four cents, and then the other 605 00:33:27.279 --> 00:33:30.799 one was one thousand, five hundred and seventeen seventy six. 606 00:33:31.400 --> 00:33:37.039 Okay. Now, so she signed three checks and each time 607 00:33:37.160 --> 00:33:40.279 she did that, what did he say he would do 608 00:33:40.440 --> 00:33:43.960 with the money? So, but was there more money? So 609 00:33:44.079 --> 00:33:47.079 that's like eighty thousand dollars? Was there more than that? 610 00:33:48.440 --> 00:33:52.279 Well, I'm finding out now there is an extra because 611 00:33:52.279 --> 00:33:54.880 I called the insurance company to get more information now 612 00:33:54.960 --> 00:33:57.920 that he's avoiding her. They said there's another ten thousand 613 00:33:58.000 --> 00:34:01.200 dollars that's not even supposed to be related to like 614 00:34:01.279 --> 00:34:03.359 it's supposed to be split or something like a portion 615 00:34:03.960 --> 00:34:06.759 to him and my mother was ten thousand dollars. And 616 00:34:06.880 --> 00:34:09.440 she never signed that check over to him. They said 617 00:34:09.519 --> 00:34:12.400 that was dated December twenty second, twenty twenty two. 618 00:34:13.199 --> 00:34:17.440 Okay, so then they're okay, So she signed over three 619 00:34:17.639 --> 00:34:21.039 checks and then she and then there was another check. 620 00:34:21.360 --> 00:34:26.320 So what happened? And how do you know there's another check? 621 00:34:27.280 --> 00:34:30.000 Because I called I called Progressive. 622 00:34:30.079 --> 00:34:32.679 The one that Okay accident. 623 00:34:32.320 --> 00:34:33.599 With was they were suing. 624 00:34:34.280 --> 00:34:38.039 They said that they only sent over fifty thousand, which 625 00:34:38.079 --> 00:34:41.000 she already signed that over to him. But then they said, 626 00:34:41.039 --> 00:34:43.360 you're going to have to call her insurance with her 627 00:34:43.519 --> 00:34:44.960 insurance was Farmers. 628 00:34:45.360 --> 00:34:47.639 Yeah, but I don't I still don't understand. How do 629 00:34:47.719 --> 00:34:51.480 you know there was another ten grand through Farmers? 630 00:34:51.559 --> 00:34:53.000 I called Farmers Insurance. 631 00:34:53.400 --> 00:34:56.639 That was her insurance that paid that. All right, hold on, 632 00:34:57.039 --> 00:34:59.320 we need to get John Fuller on to talk about this. 633 00:35:00.079 --> 00:35:03.000 We really really need him. I'm Tom Martino. We have 634 00:35:03.079 --> 00:35:04.920 more coming up. Pltus get your calls in three oh 635 00:35:05.000 --> 00:35:07.119 three Martino three oh three sixty two seven eight four 636 00:35:07.199 --> 00:35:12.280 sixty six. Go with a sure thing Denver's Best roofer 637 00:35:12.440 --> 00:35:15.320 Excel roofing dot com. You don't pay a cent until 638 00:35:15.360 --> 00:35:21.239 you're content. Time for an insurance check up, free, no 639 00:35:21.320 --> 00:35:25.679 obligation comparison call Compass insurance paying too much your coverage 640 00:35:25.719 --> 00:35:28.360 at dozens of insurance companies find out now three oh 641 00:35:28.440 --> 00:35:30.880 three seven seven to one. Help you'll think you're his 642 00:35:31.079 --> 00:35:33.639 only customer when you choose Frank durand the real estate 643 00:35:33.719 --> 00:35:36.960 Man dot Com to list your home with Remax Alliance. 644 00:35:37.199 --> 00:35:45.719 Three oh three nine two zero sixteen twenty two. Yea ripped. 645 00:35:47.360 --> 00:35:49.880 News you need so you. 646 00:35:50.000 --> 00:35:50.360 Don't have. 647 00:35:53.039 --> 00:35:54.960 Runs as we can. 648 00:35:56.320 --> 00:35:57.599 Shoot 's gonna help. 649 00:35:57.880 --> 00:36:01.920 Come is the Troubleshooter Show. 650 00:36:02.559 --> 00:36:07.760 No, Tom Martino, Hi, Tom Martino here, Welcome to the show. 651 00:36:07.800 --> 00:36:10.239 Three oh three seven one three talk seven one three 652 00:36:10.320 --> 00:36:13.119 eight two five five. By the way, this hour break 653 00:36:13.199 --> 00:36:15.679 that brought to you by eight eight eight Heating dot 654 00:36:15.760 --> 00:36:20.199 Com for honest assessment of your AC replacements or second opinions. 655 00:36:20.880 --> 00:36:23.559 I want you to give these guys a shot. You 656 00:36:23.599 --> 00:36:27.360 will like them honesty integrity eight eight eight Heating dot 657 00:36:27.400 --> 00:36:30.039 Com three oh three seven seven zero two seven seven six. 658 00:36:30.079 --> 00:36:32.639 Hey Tom, give out. We just had a caller looking 659 00:36:32.719 --> 00:36:33.800 for compasses info. 660 00:36:33.920 --> 00:36:35.239 We need to give that outroal Yeah. 661 00:36:35.239 --> 00:36:37.440 Three oh three nine nine six nine thousand. They do 662 00:36:37.559 --> 00:36:40.320 the insurance check up three oh three nine nine six 663 00:36:40.440 --> 00:36:42.599 nine thousand. Let me tell you how honest they are 664 00:36:42.679 --> 00:36:47.360 with a checkup. We've had people been with them for 665 00:36:47.519 --> 00:36:50.840 years and then all of a sudden they can't beat 666 00:36:50.920 --> 00:36:53.199 the price that they found somewhere else, Brian, Why does 667 00:36:53.239 --> 00:36:56.199 that happen? I don't understand that part of it. I 668 00:36:56.280 --> 00:36:59.400 mean because now obviously you can't say you're the cheapest. 669 00:36:59.400 --> 00:37:02.000 You're not. But because you shop so much, you've always 670 00:37:02.000 --> 00:37:05.599 been the most reasonable for me. But there are times 671 00:37:05.760 --> 00:37:10.199 even people friends and family that we all know find 672 00:37:10.239 --> 00:37:12.480 a better deal and it's not because they're not happy 673 00:37:12.599 --> 00:37:16.360 with you. Why is that? Well, and that that's a testament, 674 00:37:16.480 --> 00:37:19.840 by the way, to their honesty. That's a testament to 675 00:37:19.920 --> 00:37:21.519 their honesty. Go ahead, Yeah, you can't. 676 00:37:21.639 --> 00:37:24.880 We can't quote every single carrier because there's terriers that 677 00:37:25.000 --> 00:37:28.760 we can't represent. You know that, Like we're talking about 678 00:37:28.800 --> 00:37:31.639 companies where if you represent, that's the only. 679 00:37:31.480 --> 00:37:32.039 Company you have. 680 00:37:32.320 --> 00:37:34.079 So that the idea behind that is if you do 681 00:37:34.480 --> 00:37:37.079 go to one of those carriers, you won't never have 682 00:37:37.159 --> 00:37:38.719 anybody shop it unless you do it. 683 00:37:38.880 --> 00:37:40.880 Because true, if they beat. 684 00:37:40.719 --> 00:37:42.880 You, if they beat you one year, they may not 685 00:37:42.960 --> 00:37:44.519 beat you the second year, and you'll never know. 686 00:37:44.760 --> 00:37:48.079 We won't know, So you know, Yeah, I've had plenty 687 00:37:48.159 --> 00:37:50.719 of conversations where someone has sent me quotes and it's 688 00:37:50.800 --> 00:37:52.840 lower than anything I can find, and I just tell 689 00:37:52.880 --> 00:37:55.679 them listen, I'll tell them the difference in the in 690 00:37:55.760 --> 00:37:58.119 the cos and in the policies, and that may or 691 00:37:58.159 --> 00:38:01.199 may not be enough to sway to want to stay 692 00:38:01.400 --> 00:38:03.440 or just say you know what I right now, I 693 00:38:03.519 --> 00:38:05.480 need to have this lower price. And I said sure, 694 00:38:05.599 --> 00:38:08.559 and I usually offer higher deductibles if we have the 695 00:38:08.639 --> 00:38:09.280 option for that. 696 00:38:09.519 --> 00:38:11.519 But yeah, I mean, like I. 697 00:38:11.519 --> 00:38:16.239 Said, especially in this market, insurance companies are not trying 698 00:38:16.440 --> 00:38:18.599 to write new customers. 699 00:38:18.719 --> 00:38:19.320 It just isn't. 700 00:38:19.400 --> 00:38:22.480 I've never been in the industry at a time like 701 00:38:22.559 --> 00:38:26.039 you're not advertising, they don't want new business. I'm telling you, 702 00:38:26.599 --> 00:38:29.400 we have companies that are pulling out that they just 703 00:38:29.519 --> 00:38:31.800 are saying no new business, or they're saying it has 704 00:38:31.880 --> 00:38:34.800 to be that perfect risk. So I'm just thankful we 705 00:38:34.920 --> 00:38:36.800 have some companies that are still wanting business. 706 00:38:37.000 --> 00:38:44.239 Now, I want to get John Fuller on. Is he around? 707 00:38:46.280 --> 00:38:48.920 I know he's coming up on a spot. Is he 708 00:38:49.039 --> 00:38:51.320 around where he can talk about this problem? Do you know? 709 00:38:51.559 --> 00:38:53.199 I shall try to track him down? 710 00:38:53.599 --> 00:38:57.679 Thank you, Mark, Regina. This is for Regina. Now let's 711 00:38:57.719 --> 00:39:04.079 talk to my Hey, my you say you were ripped off. 712 00:39:06.559 --> 00:39:10.960 My fan, not me, sez oh your family, Yeah. 713 00:39:11.280 --> 00:39:14.199 My child is okay, let's let's take it one step 714 00:39:14.239 --> 00:39:16.079 at a time. What happened? 715 00:39:17.679 --> 00:39:21.800 Uh, my fans, she lived in a Carolado. Yes, he 716 00:39:21.920 --> 00:39:25.440 had a firm and ceylon. That's her when he saw 717 00:39:25.639 --> 00:39:30.039 what with thirty thousand dollar shoe over the business and. 718 00:39:30.159 --> 00:39:33.239 Now hold on thirty thirty thousand dollars for what? Dear? 719 00:39:34.239 --> 00:39:37.440 No, one hundred thirty thousand for what? 720 00:39:39.039 --> 00:39:39.360 Oh? 721 00:39:40.360 --> 00:39:40.519 Oh? 722 00:39:40.679 --> 00:39:42.119 No, her busst'tess. 723 00:39:44.480 --> 00:39:47.719 My friend, hold on, hold on mine. I'm sorry for 724 00:39:47.800 --> 00:39:51.280 the I'm sorry for my lack of understanding you because 725 00:39:51.280 --> 00:39:54.000 of the accident. She spent one hundred and thirty thousand 726 00:39:54.039 --> 00:39:58.480 dollars to open did you say a bank account? Oh? 727 00:39:58.519 --> 00:40:01.079 But the busseness for But it's. 728 00:40:01.480 --> 00:40:04.400 A business, got it? So she spent one hundred and 729 00:40:04.440 --> 00:40:06.599 thirty for a business? What kind of business? 730 00:40:08.159 --> 00:40:08.280 Uh? 731 00:40:08.840 --> 00:40:11.519 Let's see you look like a second okay? 732 00:40:12.039 --> 00:40:21.400 Mm hm, So she spent one hundred and thirty thousand dollars. 733 00:40:21.440 --> 00:40:22.000 Did they call? 734 00:40:23.599 --> 00:40:24.639 They can to see. 735 00:40:28.599 --> 00:40:32.480 I want to ask a question, na Vena money Ray 736 00:40:32.679 --> 00:40:35.639 got her? His name Rina money Ram. 737 00:40:38.280 --> 00:40:41.360 Okay, I want to ask a question real quick. Did 738 00:40:41.480 --> 00:40:45.480 she pay this money to someone to buy a business? 739 00:40:46.679 --> 00:40:49.400 No, she she's trying to open her own busn't it? 740 00:40:50.039 --> 00:40:52.800 Okay? And where and with this money? What did she 741 00:40:53.000 --> 00:40:55.719 do with this money when she tried to open her business? 742 00:40:56.400 --> 00:40:59.119 Is this what she spent What did she spend the 743 00:40:59.280 --> 00:40:59.679 money on? 744 00:41:02.039 --> 00:41:02.519 I don't know. 745 00:41:02.920 --> 00:41:06.079 My friends just lift normally and to get my friend 746 00:41:06.199 --> 00:41:11.440 ten percent for perfect And now she cut all her off, 747 00:41:12.000 --> 00:41:16.079 her cell phone, her office, her emails, and my friend 748 00:41:16.159 --> 00:41:18.280 cannot call contact with her anymore. 749 00:41:18.920 --> 00:41:22.760 Okay, So your friend, what is your friend's name? 750 00:41:24.679 --> 00:41:29.480 He is u O and she lives in Corolado, got it? 751 00:41:29.840 --> 00:41:30.239 And she. 752 00:41:31.840 --> 00:41:37.199 She loaned money to this person. Yes, and she never 753 00:41:37.360 --> 00:41:41.159 got it back. Yes, okay, so. 754 00:41:41.719 --> 00:41:44.840 No, No, The deal is she had to play for 755 00:41:45.039 --> 00:41:49.760 film on October thirty this this this year, but now 756 00:41:49.920 --> 00:41:53.039 she's film trying to call her to mayl home, she 757 00:41:53.199 --> 00:41:55.800 never answer, and she cut all her cell phone, her 758 00:41:56.119 --> 00:42:01.480 wasn't her phone, her email, her fist phone and so right. 759 00:42:01.480 --> 00:42:04.159 Right right, so she can't find this person. 760 00:42:04.960 --> 00:42:06.480 Yes, exactly, exactly. 761 00:42:07.280 --> 00:42:10.719 Okay, I want to ask something, my what language do 762 00:42:10.840 --> 00:42:11.360 you speak? 763 00:42:11.440 --> 00:42:14.320 If we get someone to help Vietnamese? 764 00:42:14.960 --> 00:42:21.119 Vietnamese? Okay, and the friend you have in Colorado, does 765 00:42:21.199 --> 00:42:23.400 she speak English? No? 766 00:42:23.559 --> 00:42:26.480 No, no, no, she man not a lot? 767 00:42:26.599 --> 00:42:27.519 That's you tell me? 768 00:42:27.800 --> 00:42:29.000 Yeah, you can't call me, let. 769 00:42:28.960 --> 00:42:29.679 Me call her. 770 00:42:30.599 --> 00:42:33.400 Yeah. But when we call her, does she speak English? 771 00:42:34.480 --> 00:42:34.519 No? 772 00:42:34.719 --> 00:42:36.960 No, no, little bit little bit not alloted? 773 00:42:37.440 --> 00:42:39.320 Is it? Does she speak Vietnamese? 774 00:42:40.360 --> 00:42:41.000 Yes? Yes? 775 00:42:41.199 --> 00:42:44.159 Okay, So we need to find someone to help us 776 00:42:44.199 --> 00:42:47.519 out with Vietnamese and we can call her and I 777 00:42:47.679 --> 00:42:52.119 get it and we'll call her directly. My hold on 778 00:42:52.280 --> 00:42:55.760 my make sure we get your information. Mark. We need 779 00:42:55.880 --> 00:42:59.960 to find someone, possibly someone listening can help who speaks Vietnam. 780 00:43:00.480 --> 00:43:02.760 I'll see what I can do. Hey, take Fuller real quick. 781 00:43:02.800 --> 00:43:04.239 He's in court, but he's. 782 00:43:04.119 --> 00:43:07.480 Oh my gosh. Okay, John Fuller. Okay, John, I know 783 00:43:07.599 --> 00:43:09.320 you're you're going to be doing a spot for us 784 00:43:09.360 --> 00:43:11.599 real quick, but I need to ask a question. Okay. 785 00:43:12.239 --> 00:43:16.400 I don't understand any of this, but Regina said that 786 00:43:17.119 --> 00:43:21.599 her mom was hired a personal injury attorney for an 787 00:43:21.639 --> 00:43:25.400 accident that happened in April of twenty twenty one. Bring 788 00:43:25.480 --> 00:43:29.840 Regina up while I'm talking. And what happened was her 789 00:43:30.000 --> 00:43:36.400 mom signed over three checks to the attorney during shortly 790 00:43:36.519 --> 00:43:40.199 after the accident in twenty twenty one, and she signed 791 00:43:40.239 --> 00:43:43.320 the checks over in twenty twenty two, and then in 792 00:43:43.519 --> 00:43:47.239 May of twenty twenty three. What happened, Regina? What happened? 793 00:43:48.480 --> 00:43:48.519 He? 794 00:43:48.960 --> 00:43:49.079 Uh? 795 00:43:49.199 --> 00:43:51.280 Because we took a long time to be able to 796 00:43:51.360 --> 00:43:54.159 get in contact with him, so finally responded. We went 797 00:43:54.199 --> 00:43:57.400 into the office. I was asking him, you know, we 798 00:43:57.519 --> 00:43:59.840 need a breakdown of everything, and he said, okay, I'll 799 00:43:59.840 --> 00:44:01.880 get it to you, but unfortunately, I'm only going to 800 00:44:01.880 --> 00:44:04.960 be able to give you a portion of the settlement amount. 801 00:44:05.639 --> 00:44:08.920 But hold on, so far, But so far, your mom 802 00:44:09.280 --> 00:44:13.480 at that point had signed over about eighty two thousand, 803 00:44:13.679 --> 00:44:16.239 about eighty two thousand dollars, right, yeah? 804 00:44:16.440 --> 00:44:16.800 Correct? 805 00:44:17.280 --> 00:44:18.840 How much did she get from him? 806 00:44:20.280 --> 00:44:20.599 Thirty? 807 00:44:21.960 --> 00:44:24.000 And what did he say the other money went to? 808 00:44:25.039 --> 00:44:27.840 He said it is part of medicare. He has to 809 00:44:27.920 --> 00:44:31.880 do some negotiation still, and we said, okay, I'm not 810 00:44:31.920 --> 00:44:33.159 sure how that really works. 811 00:44:33.320 --> 00:44:36.519 She only got thirty thousand dollars out of eighty. 812 00:44:37.480 --> 00:44:37.679 Yeah. 813 00:44:37.800 --> 00:44:40.440 And come to find out, I just found this out 814 00:44:40.559 --> 00:44:44.000 this week calling her insurance that they sent another additional 815 00:44:44.079 --> 00:44:47.320 ten thousand that her name was on that she never 816 00:44:47.440 --> 00:44:48.440 signed over to him. 817 00:44:49.039 --> 00:44:49.920 Did he cash it? 818 00:44:50.719 --> 00:44:51.599 He must just chat? 819 00:44:51.679 --> 00:44:51.880 Yeah? 820 00:44:52.079 --> 00:44:52.280 Yeah. 821 00:44:52.639 --> 00:44:56.079 So wait a minute, when does he say she has 822 00:44:56.199 --> 00:44:57.159 more money coming? 823 00:44:59.199 --> 00:44:59.400 Well? 824 00:44:59.639 --> 00:45:00.639 He In May. 825 00:45:00.639 --> 00:45:03.320 Twenty twenty three, he said he had one phone call 826 00:45:03.400 --> 00:45:07.079 to do with Medicare. So from May twenty twenty three 827 00:45:07.480 --> 00:45:12.159 up until uh you, we went to his office, we 828 00:45:12.320 --> 00:45:13.719 kept trying to get a hold of him, and he 829 00:45:13.920 --> 00:45:15.119 just never where is he now? 830 00:45:15.760 --> 00:45:16.480 Where is he now? 831 00:45:18.000 --> 00:45:21.320 He's not responsive, but he's been supposedly in core every 832 00:45:21.360 --> 00:45:22.039 time his decoration. 833 00:45:22.159 --> 00:45:24.079 Right, here's what I need to ask, though, this is 834 00:45:24.239 --> 00:45:28.119 very important. Did she ever get any more money or 835 00:45:28.159 --> 00:45:32.719 an accounting after that thirty thousand dollars? No? Okay, John, 836 00:45:33.360 --> 00:45:36.000 what is going on? What does he mean? Do you 837 00:45:36.079 --> 00:45:38.559 think when he says he has to do something with Medicare? 838 00:45:40.320 --> 00:45:41.400 Well, so far, I. 839 00:45:41.440 --> 00:45:45.599 Mean, outside of the non communicative aspect of this attorney, 840 00:45:46.199 --> 00:45:48.920 it doesn't strike me as anything you know, to be 841 00:45:49.159 --> 00:45:54.599 crazy worried about. Medicare has an apol care house, has 842 00:45:54.639 --> 00:45:58.639 a right to be to be considered in terms of 843 00:45:58.719 --> 00:46:02.239 any future medical care that the planet might have, and 844 00:46:02.400 --> 00:46:04.719 so we have to go through steps to get that 845 00:46:04.840 --> 00:46:07.400 future care quantified and figure out what to do with it. 846 00:46:07.840 --> 00:46:10.719 And unfortunately it takes time. Medicare is not the most 847 00:46:10.800 --> 00:46:13.519 responsive in the world, and so there could be a 848 00:46:13.599 --> 00:46:16.440 legitimate reason why some money is left in the trust 849 00:46:16.480 --> 00:46:19.599 account to just sit there protected not being touched by 850 00:46:19.639 --> 00:46:21.920 anybody while those issues are getting worked out. 851 00:46:22.440 --> 00:46:23.199 The eighty two. 852 00:46:23.119 --> 00:46:26.239 Thousand nothing out of the ordinary for that. That may 853 00:46:26.320 --> 00:46:28.360 be a good outcome, that may not be. The ten 854 00:46:28.480 --> 00:46:32.639 thousand was probably a met paycheck that went into the 855 00:46:32.679 --> 00:46:35.920 pile with everything else. But with every case, we have 856 00:46:36.960 --> 00:46:38.599 a number of things that come out of the gross 857 00:46:38.639 --> 00:46:42.039 amount that goes in there, and principally among them are 858 00:46:42.079 --> 00:46:45.639 going to be medical bills, any outstanding leans, any subrogation, 859 00:46:45.840 --> 00:46:49.960 interest fees, costs, anything along those lines. And so all 860 00:46:50.039 --> 00:46:53.519 of those have to be quantified. Some happen more quickly 861 00:46:53.639 --> 00:46:56.280 than others, and so I can't say that there's anything 862 00:46:56.440 --> 00:47:01.360 necessarily wrong. However, I can promise you that this plaintiff, 863 00:47:01.440 --> 00:47:04.840 and you know, they're entitled to an absolute accounting of everything, 864 00:47:05.519 --> 00:47:08.239 and they're entitled to be kept informed about what's going 865 00:47:08.280 --> 00:47:10.719 on with the case, and so okay, gets to a 866 00:47:10.760 --> 00:47:14.000 point that they're not hearing anything and stuff, you know, 867 00:47:14.159 --> 00:47:17.719 I'd be communicating and writing for sure, and then absolutely 868 00:47:17.800 --> 00:47:20.840 a phone call to the bar would get somebody's attention 869 00:47:21.119 --> 00:47:24.760 very very quickly. They won't, they won't, you know, they 870 00:47:24.800 --> 00:47:26.320 won't put up with that at all. 871 00:47:26.559 --> 00:47:28.840 Not when it comes to a trust account. Thank you, John. 872 00:47:28.920 --> 00:47:32.039 I know that you're pretty busy, but I guess in 873 00:47:32.119 --> 00:47:33.880 a in a minute here we're going to do a 874 00:47:34.079 --> 00:47:38.000 spot on something very important and it's apropos because we 875 00:47:38.119 --> 00:47:40.519 have Compass Insurance in the house as well. So thank you. 876 00:47:41.639 --> 00:47:44.880 See that's John Fuller. Just stay tuned for his message 877 00:47:44.920 --> 00:47:52.400 right after this. I'm Tom Martine go with a sure 878 00:47:52.519 --> 00:47:55.920 thing Denver's best roofer Excel Roofing dot com. You don't 879 00:47:55.960 --> 00:48:01.960 pay a cent until you're content. Time for an insurance 880 00:48:02.079 --> 00:48:05.719 check up free, no obligation. In comparison, call Compass Insurance. 881 00:48:05.920 --> 00:48:08.920 Pay too much your coverage at dozens of insurance companies 882 00:48:09.039 --> 00:48:11.599 find out now three oh three seven seven to one help. 883 00:48:11.800 --> 00:48:14.440 You'll think you're his only customer when you choose Frank 884 00:48:14.519 --> 00:48:16.920 durand the real estate Man dot com to list your 885 00:48:17.000 --> 00:48:20.079 home with Remax Alliance three all three nine two zero 886 00:48:20.239 --> 00:48:21.159 sixteen twenty two. 887 00:48:28.159 --> 00:48:32.199 Hi Tom Martino here three O three seven one three 888 00:48:32.360 --> 00:48:35.519 talk three O three seven one three A two five 889 00:48:35.719 --> 00:48:42.400 five All right, man, So we are waiting to help 890 00:48:42.480 --> 00:48:45.599 someone who speaks Vietnamese and if anyone can help us, 891 00:48:45.679 --> 00:48:48.679 give us a call please, and then we also have 892 00:48:48.840 --> 00:48:56.360 any problems questions and complaints you have, Regina, Uh, this attorney, 893 00:48:56.400 --> 00:48:59.360 I want to ask you something real quick. Here Again, 894 00:49:00.199 --> 00:49:03.639 John wasn't saying it's honky dory and wonderful. He's saying, 895 00:49:03.719 --> 00:49:05.400 you know, they should communicate with you. 896 00:49:05.519 --> 00:49:10.119 But it's not unusual to withhold money, especially when you're 897 00:49:10.159 --> 00:49:14.159 dealing with Medicare. Okay, So at least that sounds true. 898 00:49:14.239 --> 00:49:19.679 So for example, they withheld you know, obviously, under normal circumstances, 899 00:49:20.239 --> 00:49:24.719 the eighty would be probably, well not probably, it would 900 00:49:24.760 --> 00:49:27.400 be like a little more than twenty five thousand to 901 00:49:27.480 --> 00:49:32.280 the attorney, and then the rest to your mom, right right, 902 00:49:32.400 --> 00:49:36.039 So your mom got approximately twenty grand less than her share, 903 00:49:36.119 --> 00:49:40.320 let's say approximately, But that's what they're holding for their 904 00:49:40.400 --> 00:49:44.159 negotiations with Medicare. So on the surface, as he says, 905 00:49:44.320 --> 00:49:46.960 it doesn't sound like you should be shocked, and it 906 00:49:47.039 --> 00:49:47.840 could take a while. 907 00:49:48.199 --> 00:49:51.320 The only problem not including in the ten thousand. 908 00:49:51.159 --> 00:49:55.079 That was not that's a totally separate issue. That's called medpay, 909 00:49:55.639 --> 00:49:56.719 and that should go to her. 910 00:49:57.199 --> 00:50:01.840 That should be she also did have medpay, a separate 911 00:50:02.400 --> 00:50:04.960 that's something different. They told us that the ten thousand 912 00:50:05.079 --> 00:50:06.360 had nothing to do with what. 913 00:50:06.679 --> 00:50:09.639 Was the ten thousand. Then what was that text? Well, well, 914 00:50:09.679 --> 00:50:12.559 hold on, don't say yes, I'm asking what was it? 915 00:50:13.039 --> 00:50:16.039 It was not the other party paying, It was her 916 00:50:16.119 --> 00:50:18.239 own insurance. What was that payment? 917 00:50:18.320 --> 00:50:18.840 What was it? 918 00:50:19.199 --> 00:50:22.280 Your insurance should tell you we paid ten grand for. 919 00:50:22.639 --> 00:50:24.480 What they said. 920 00:50:24.519 --> 00:50:27.280 It was not to do with anything with medical or 921 00:50:27.599 --> 00:50:31.199 it was a portion separate away from everything else. Well, 922 00:50:31.400 --> 00:50:35.599 what was it for this pain and suffering? 923 00:50:36.199 --> 00:50:39.519 Okay? Now, Brian, if she got eighty grand from that 924 00:50:39.679 --> 00:50:43.639 other party, why would her own insurance kick in ten grand? 925 00:50:44.400 --> 00:50:48.719 Brian burns compass insurance? Brian, why listen, I'm asking, Brian, 926 00:50:48.760 --> 00:50:49.760 Now hold on, Regina. 927 00:50:49.880 --> 00:50:53.360 Well, yeah, her own insurance was explain Okay, go ahead. 928 00:50:54.119 --> 00:50:56.960 It's fifty thousand from Progressive and a total of forty 929 00:50:57.480 --> 00:50:59.880 five and ninety one from her insurance altogether. 930 00:51:00.760 --> 00:51:04.960 Okay, hold on, So the other party is Progressive? Is 931 00:51:05.000 --> 00:51:05.320 that right? 932 00:51:06.239 --> 00:51:06.400 Right? 933 00:51:07.039 --> 00:51:10.199 Okay? So when you told me she signed three checks, 934 00:51:10.239 --> 00:51:12.360 one for fifty, one for twenty nine, and one for 935 00:51:12.559 --> 00:51:16.400 more than a thousand, those were not all from Progressive. 936 00:51:17.639 --> 00:51:20.880 No, No, The only one that we know is fifty 937 00:51:20.960 --> 00:51:22.880 from Progressive, and that was it from Progressive. 938 00:51:23.239 --> 00:51:27.599 I get it. Okay, So why is she getting blended payments. Brian, 939 00:51:27.719 --> 00:51:29.039 I've never heard of such a thing. 940 00:51:29.599 --> 00:51:29.800 Yeah. 941 00:51:29.880 --> 00:51:31.920 No, that's confusing to me too, because your own insurance 942 00:51:31.960 --> 00:51:34.440 is going to be paying for you know, paint it's 943 00:51:34.480 --> 00:51:35.559 offering and those kind of things. 944 00:51:35.599 --> 00:51:38.039 That is, well, it would be under uninsured motorists. 945 00:51:38.760 --> 00:51:39.880 Yeah, but not paint its. 946 00:51:40.079 --> 00:51:40.280 Yeah. 947 00:51:40.480 --> 00:51:41.920 Yeah, well you're right, Yeah, you're right. 948 00:51:42.000 --> 00:51:46.119 I normally, normally the way it works is you exhausted. 949 00:51:46.239 --> 00:51:48.599 That's exactly what I was gonna say. Yeah, you usually 950 00:51:48.679 --> 00:51:51.079 have to or show that they don't have enough or 951 00:51:51.280 --> 00:51:52.800 or have any So was. 952 00:51:52.840 --> 00:51:55.519 The other see your attorney should be answering all this. 953 00:51:56.159 --> 00:52:01.440 Did the other party in the fifty thousand dollars in 954 00:52:01.840 --> 00:52:04.320 that fifty thousand dollars check? Was that their limit? 955 00:52:06.719 --> 00:52:09.440 That was from what I hear, Yeah, that's I mean 956 00:52:09.599 --> 00:52:13.679 he was the one communicating with Progressive, So that was 957 00:52:13.880 --> 00:52:16.159 just that. That's they said, that's all they paid out. 958 00:52:16.639 --> 00:52:18.119 Okay, it must have been. 959 00:52:18.159 --> 00:52:23.320 Then here's what probably happened. What probably happened is the 960 00:52:23.440 --> 00:52:26.480 fifty grand was their policy limit, and they just settled 961 00:52:26.519 --> 00:52:29.840 for it. And then your attorney went to the other 962 00:52:30.599 --> 00:52:35.119 to your insurance for under insured motors coverage and proved 963 00:52:35.280 --> 00:52:39.199 another thirty some odd or forty thousand dollars in damages. 964 00:52:39.679 --> 00:52:41.840 And that's what the twenty nine and the ten is. 965 00:52:42.239 --> 00:52:46.719 So basically I think it's it is making sense, and 966 00:52:46.840 --> 00:52:52.360 I think it's all from I think it's all from 967 00:52:52.440 --> 00:52:55.559 your if your mom's injuries. Now, the question is when 968 00:52:55.639 --> 00:52:59.400 do you get it? What does medicare want? And as 969 00:52:59.519 --> 00:53:04.199 I said, this guy should be communicating. What is this attorney? 970 00:53:04.280 --> 00:53:09.639 What is this attorney's name, pent Bredenburg in Colorado. 971 00:53:09.320 --> 00:53:13.320 Springs, Brentce what's his first name, Brent, Brent. 972 00:53:13.559 --> 00:53:15.800 Kent k Kent like in Kite. 973 00:53:16.039 --> 00:53:20.119 Yeah, and how's what's his last name? 974 00:53:21.280 --> 00:53:21.920 Fredenburg? 975 00:53:22.360 --> 00:53:27.440 Fredenburgh? Okay? And when you call, he doesn't answer, right, 976 00:53:27.559 --> 00:53:28.159 he doesn't, And. 977 00:53:28.280 --> 00:53:31.239 We call the secretary. She says, he's in course call 978 00:53:31.280 --> 00:53:31.679 you back. 979 00:53:32.400 --> 00:53:35.000 We're going to have somebody call him chopper. 980 00:53:35.119 --> 00:53:37.360 Okay, why don't we call him? 981 00:53:37.440 --> 00:53:39.760 And I know he's going to say this just confidential, 982 00:53:39.840 --> 00:53:42.440 blah blah blah. So do a three way call? Is 983 00:53:42.519 --> 00:53:43.320 your mom around? 984 00:53:44.239 --> 00:53:44.599 She is? 985 00:53:44.800 --> 00:53:44.960 Yeah? 986 00:53:45.039 --> 00:53:47.519 And then there was another MEDKAP payment of five thousand 987 00:53:47.599 --> 00:53:49.639 on top of all this that Farmers. 988 00:53:49.320 --> 00:53:50.440 Told us about too, so. 989 00:53:52.880 --> 00:53:55.320 Another one. So in addition to the ten, there was 990 00:53:55.360 --> 00:53:56.039 another five. 991 00:53:56.880 --> 00:53:57.519 Yeah from me. 992 00:53:57.559 --> 00:53:58.199 Where did that go? 993 00:53:59.679 --> 00:53:59.880 Yeah? 994 00:54:00.039 --> 00:54:04.400 Exactly, Well I'm asking where did it go? Did they 995 00:54:04.559 --> 00:54:05.920 say they sent it to him? 996 00:54:08.039 --> 00:54:08.280 Yeah? 997 00:54:08.400 --> 00:54:09.519 Everything was sent to him. 998 00:54:09.960 --> 00:54:15.320 Okay, Okay, this is wrong. And Chopper, you can tell 999 00:54:15.400 --> 00:54:17.400 them that if they don't talk to you and her 1000 00:54:18.119 --> 00:54:21.440 that that you're going to have her file a complaint 1001 00:54:21.519 --> 00:54:25.599 with the Attorney Oversight Committee. Okay, and end the Bar 1002 00:54:25.679 --> 00:54:29.599 Association both because attorney oversights with the Supreme Court and 1003 00:54:29.719 --> 00:54:34.760 then the Bar Association is separate. So hold on, Regina 1004 00:54:34.840 --> 00:54:38.320 and we'll have Deputy Chopper talk to him. This is wrong, 1005 00:54:38.480 --> 00:54:41.079 and I agree with you. You should be upset. Three 1006 00:54:41.199 --> 00:54:44.559 zero three seven one three talk three oh three seven 1007 00:54:44.599 --> 00:54:47.400 one three eight two five five, So compass when we 1008 00:54:47.480 --> 00:54:50.960 come back. I want to talk about exactly when uninsured 1009 00:54:51.519 --> 00:54:55.360 motorist coverage kicks in or under insured as in this case. 1010 00:54:56.000 --> 00:54:58.639 So that's what we're going to talk about. I also 1011 00:54:58.719 --> 00:55:03.119 want to talk about Genesis Total Exteriors because they do 1012 00:55:03.280 --> 00:55:06.760 it all, including this new fabulous siding called a Line, 1013 00:55:07.159 --> 00:55:11.440 which is a composite based siding that will last forever. 1014 00:55:11.719 --> 00:55:20.280 You'll love it. Genesis Tootalexteriors dot Com go with a 1015 00:55:20.400 --> 00:55:23.880 sure thing Denver's best roofer Excel Roofing dot com. You 1016 00:55:23.960 --> 00:55:29.719 don't pay a cent until you're content. Time for an 1017 00:55:29.760 --> 00:55:33.360 insurance check up free, no obligation. In comparison, call Compass 1018 00:55:33.440 --> 00:55:36.679 Insurance paying too much your coverage at dozens of insurance 1019 00:55:36.719 --> 00:55:39.199 companies find out now three oh three seven to seven 1020 00:55:39.199 --> 00:55:41.960 to one. Help. You'll think you're his only customer when 1021 00:55:42.000 --> 00:55:44.280 you choose Frank durand the real estate Man dot com 1022 00:55:44.519 --> 00:55:47.599 to list your home with Remax Alliance three oh three 1023 00:55:47.719 --> 00:55:54.360 nine two zero sixteen twenty two. Hi Tom Martino, your 1024 00:55:54.519 --> 00:55:58.039 troubleshooter three oh three seven one three talk three oh 1025 00:55:58.119 --> 00:56:01.960 three seven one three eight two five to five. Okay, 1026 00:56:02.119 --> 00:56:06.840 So Reginia is being taken care of? How you sign 1027 00:56:06.920 --> 00:56:10.880 that to Deputy Chapra. I want to see what's going 1028 00:56:10.920 --> 00:56:13.079 on with that. It just doesn't seem right to me. 1029 00:56:14.199 --> 00:56:19.599 And I want to talk to Brian about uninsured motors coverage. 1030 00:56:20.159 --> 00:56:22.239 So Brian, when does a kick in? 1031 00:56:23.599 --> 00:56:23.800 Yeah? 1032 00:56:23.920 --> 00:56:26.719 So you would under insured or uninsured? Yeah, and it's 1033 00:56:26.760 --> 00:56:29.360 for pain and suffering, it's not for property damage. Right. 1034 00:56:29.440 --> 00:56:32.920 And in Colorado, uninsured and under insured or are lumpy together, 1035 00:56:33.280 --> 00:56:35.920 whereas other states you do have to pay attention. Because 1036 00:56:35.920 --> 00:56:38.400 you have two different premiums, you can you can choose 1037 00:56:38.519 --> 00:56:41.519 uninsured motors and not get under insured. So but in 1038 00:56:41.599 --> 00:56:44.159 Colorado that's not the case. But yeah, it kicks in, 1039 00:56:45.639 --> 00:56:48.760 like based off our last conversation, when the at fault 1040 00:56:48.800 --> 00:56:53.039 insurance company is exhausted or just not even there. In 1041 00:56:53.079 --> 00:56:55.199 other words, someone hits and runs you and you're gone, 1042 00:56:55.239 --> 00:56:58.280 and they're gone, you can't find them, and you have injuries. 1043 00:56:58.360 --> 00:57:00.880 Your uninsured motors can step in those kind of cases 1044 00:57:00.920 --> 00:57:03.119 as well. But like you said, not for property damage 1045 00:57:03.559 --> 00:57:07.599 that's collision coverage, but for your injuries. 1046 00:57:08.000 --> 00:57:11.840 Now, they do have something for uninsured property damage only. 1047 00:57:11.719 --> 00:57:14.239 If you don't have collision coverage. Yeah, and you can 1048 00:57:14.320 --> 00:57:18.719 buy a separate endorsement called Uninsured Motorists Property Damage. So 1049 00:57:18.920 --> 00:57:21.519 and in those cases then the same kind of thing. 1050 00:57:21.599 --> 00:57:24.679 If the person doesn't have insurance, it doesn't it's not 1051 00:57:25.000 --> 00:57:28.679 under insured property damage though, it's just uninsured property damage. 1052 00:57:29.760 --> 00:57:33.039 All right, So tell me about when it kicks in. 1053 00:57:33.199 --> 00:57:38.119 So if I can prove I have certain injuries, I 1054 00:57:38.239 --> 00:57:41.079 treat them like the other party. So in this case, 1055 00:57:41.159 --> 00:57:45.360 the woman collected fifty grand and if her attorney could 1056 00:57:45.400 --> 00:57:48.280 go and show more damages. Then it goes from that 1057 00:57:48.519 --> 00:57:51.760 party over to your insurance. Can your insurance try to 1058 00:57:51.840 --> 00:57:53.280 subrogate against that party? 1059 00:57:53.559 --> 00:57:55.719 Well, if it's already exhausted, they well, their. 1060 00:57:55.679 --> 00:57:57.960 Insurance is exhausted. But can they go after India? 1061 00:57:58.000 --> 00:58:00.360 They could if they if they think they can get money, 1062 00:58:00.760 --> 00:58:03.159 could they will? But if they don't think they're gonna 1063 00:58:03.159 --> 00:58:05.199 get money, if it's been exhausted, there's nothing else to 1064 00:58:05.320 --> 00:58:07.440 go after, then then you're not going to see them 1065 00:58:07.519 --> 00:58:07.679 do that. 1066 00:58:07.800 --> 00:58:11.599 But you lose control in that sense. Same thing with 1067 00:58:12.119 --> 00:58:14.239 any claim. A lot of people are like, Okay, I'm 1068 00:58:14.239 --> 00:58:15.119 gonna make the claim. 1069 00:58:14.920 --> 00:58:16.840 But you better go after the other carrier. That's not 1070 00:58:16.960 --> 00:58:19.719 your choice anymore. The insurance company can decide whether they 1071 00:58:20.239 --> 00:58:22.320 feel like they're going to recover that money. They can 1072 00:58:22.440 --> 00:58:24.800 choose to go after the other person, or they can 1073 00:58:24.880 --> 00:58:27.320 choose not to. They can think, oh, this is we're 1074 00:58:27.360 --> 00:58:28.960 going to cut our losses here and just pay it 1075 00:58:29.480 --> 00:58:29.800 all right? 1076 00:58:29.960 --> 00:58:32.559 Three oh three seven one three eight two five five? 1077 00:58:33.840 --> 00:58:36.239 Am I wrong? Or people are telling me we still 1078 00:58:36.280 --> 00:58:38.800 have pictures of a car up there on our YouTube, 1079 00:58:38.920 --> 00:58:41.760 just sitting there with a spot on it. I mean, 1080 00:58:42.719 --> 00:58:45.679 I think we've seen enough of that car but all right, 1081 00:58:47.280 --> 00:58:50.719 we have the guy that had his civil rights violated. 1082 00:58:50.800 --> 00:58:53.039 He hung up. I wanted to talk to him, but 1083 00:58:53.159 --> 00:58:56.199 that's okay. If he's gone, we can't talk about it. 1084 00:58:57.519 --> 00:59:01.039 So in any case, what I want to know with 1085 00:59:01.239 --> 00:59:06.559 insurance is are their condo developments right now? I've said 1086 00:59:07.000 --> 00:59:09.639 this is a very dangerous time to own a condo 1087 00:59:10.440 --> 00:59:16.000 or a town home because many of these projects, because 1088 00:59:16.119 --> 00:59:21.000 the losses are so enormous, many insurance companies I heard 1089 00:59:21.599 --> 00:59:25.400 are either refusing to cover them or are saying we'll 1090 00:59:25.480 --> 00:59:28.280 cover everything, but the roof. Is that the case? 1091 00:59:28.679 --> 00:59:34.199 Oh yeah, condos, we're getting calls from hoa's frequently because 1092 00:59:34.880 --> 00:59:38.639 their insurance either is non renewing them or they simply 1093 00:59:38.760 --> 00:59:41.760 can't find coverage, or the covers they can find, the 1094 00:59:41.840 --> 00:59:46.559 deductible is so high that they're basically self insuring the roof. 1095 00:59:47.559 --> 00:59:49.360 So we're seeing this all the time. 1096 00:59:49.960 --> 00:59:50.079 Now. 1097 00:59:50.239 --> 00:59:55.119 What is happening is that they are passing it specifically 1098 00:59:55.280 --> 00:59:59.159 on condos. They're passing that risk onto the each unit 1099 00:59:59.239 --> 01:00:02.360 holder and telling them to get what's called loss assessment 1100 01:00:02.480 --> 01:00:06.639 coverage on their condo policy. So that would mean that 1101 01:00:06.760 --> 01:00:08.960 if if you have a big loss and the roof 1102 01:00:09.039 --> 01:00:12.239 is needing to be replaced, and the HOA has a 1103 01:00:12.280 --> 01:00:14.400 deductible of five hundred thousand dollars. 1104 01:00:14.599 --> 01:00:16.679 They're going to pass that on to the unit owners. 1105 01:00:16.920 --> 01:00:19.840 But technically, here's what I want to know. If they 1106 01:00:19.960 --> 01:00:23.400 have no roof coverage, loss assessment won't cover it. 1107 01:00:23.519 --> 01:00:23.599 Right. 1108 01:00:23.719 --> 01:00:26.280 Oh yeah, they would still because they would assess the 1109 01:00:26.440 --> 01:00:29.159 unit owners to pay for this roof, okay, and then 1110 01:00:29.199 --> 01:00:31.079 you would have loss assessment. But what I'm I guess 1111 01:00:31.159 --> 01:00:34.840 I'm I'm predicting is that will go away because the 1112 01:00:34.960 --> 01:00:38.079 cost worth the loss assessment coverage on the condos. They 1113 01:00:38.159 --> 01:00:42.000 basically have shifted the responsibility over to the personal line side, 1114 01:00:42.039 --> 01:00:45.239 where each individual for condo insurance is having to cover it. 1115 01:00:45.480 --> 01:00:47.760 Yeah, they're not getting the premium for that. I mean, 1116 01:00:47.800 --> 01:00:52.480 loss assessment coverage for fifty thousand dollars is probably thirty 1117 01:00:52.519 --> 01:00:56.440 dollars a year. That's not sustainable because you're seeing so 1118 01:00:56.599 --> 01:01:00.679 many claims come now that I foresee the the personal 1119 01:01:00.760 --> 01:01:03.119 line side is either going to start charging a premium 1120 01:01:03.239 --> 01:01:06.000 for that. There the cost is going to go way up, 1121 01:01:06.400 --> 01:01:08.360 or they're gonna say we're gonna cap this, like a 1122 01:01:08.440 --> 01:01:10.280 lot of them do, We're gonna cap it if it's 1123 01:01:10.400 --> 01:01:13.599 as the result of an HOA deductible, we're going to 1124 01:01:13.679 --> 01:01:16.000 cap it at ten thousand or five thousand, no matter 1125 01:01:16.119 --> 01:01:16.960 what your limit is. 1126 01:01:17.760 --> 01:01:21.480 All right, Eric has says his rights are violated. Let's 1127 01:01:21.519 --> 01:01:23.760 talk to Eric. Welcome to the show. Three oh three 1128 01:01:24.480 --> 01:01:27.039 seven one three eight two five five. Eric, what's going on? 1129 01:01:28.079 --> 01:01:30.360 Yes, sir, I was on hold and I said, Tom, 1130 01:01:30.440 --> 01:01:31.400 I'm here, I'm here. 1131 01:01:31.599 --> 01:01:34.239 I'm sorry, man, tell me what's going on? 1132 01:01:35.320 --> 01:01:41.480 Okay, Tom Martina. I went into King Supers and UH 1133 01:01:44.000 --> 01:01:47.840 have to get a couple of pats of Marlboroughs. Yeah, Leslie, 1134 01:01:48.039 --> 01:01:51.679 I'm a black man. Okay, I'm gonna believe this one. 1135 01:01:52.840 --> 01:01:57.119 And she was behind the counter, but she's a self checkout. 1136 01:01:56.880 --> 01:01:57.679 Lady, Leslie. 1137 01:01:58.280 --> 01:02:01.559 Yeah, And I was wondering so that she didn't have 1138 01:02:01.679 --> 01:02:02.519 to wait on me on. 1139 01:02:02.559 --> 01:02:03.480 The self checkout. 1140 01:02:03.559 --> 01:02:08.639 Why she was behind the cigarette counter? Yeah, for another customer. 1141 01:02:09.360 --> 01:02:12.920 I says, can you grab me a couple please, so. 1142 01:02:13.039 --> 01:02:14.760 You don't have to make a couple of trips? 1143 01:02:15.280 --> 01:02:15.440 Right? 1144 01:02:16.079 --> 01:02:19.320 She says, no, you get Leonard to wait on you, 1145 01:02:19.599 --> 01:02:22.119 which is a black man. He's about seven yards in 1146 01:02:22.239 --> 01:02:23.039 his own checks. 1147 01:02:23.119 --> 01:02:26.599 Then Tom, and wait a minute. 1148 01:02:26.480 --> 01:02:30.679 Wait a minute, did she say though, anything about the 1149 01:02:30.840 --> 01:02:32.519 other guy, Leonard, being black. 1150 01:02:33.880 --> 01:02:35.679 She said that she's racist. 1151 01:02:36.360 --> 01:02:38.880 Wait a minute, well, no, no, no, no, no, come on, 1152 01:02:39.000 --> 01:02:40.360 wait a minute, Wait a minute. 1153 01:02:40.719 --> 01:02:41.880 That's why I say, hold. 1154 01:02:41.679 --> 01:02:44.159 On, can you hold I want to take a break 1155 01:02:44.239 --> 01:02:47.280 and give you more time. This woman actually said get 1156 01:02:47.320 --> 01:02:49.519 someone else to wait on you or Leonard the black man, 1157 01:02:49.559 --> 01:02:53.559 because I'm racist. Yep, all right, hold on, hold on, 1158 01:02:53.960 --> 01:02:56.639 hold on, We'll be right back with you. This is 1159 01:02:56.719 --> 01:02:58.679 a little hard to believe, but I'm going to listen 1160 01:02:58.760 --> 01:03:01.000 to you. Three h three seven one three talks seven 1161 01:03:01.000 --> 01:03:04.760 one three eight two five five Denverregen dot com stem 1162 01:03:04.880 --> 01:03:07.840 cell therapy and it works. I had it done. It's 1163 01:03:07.920 --> 01:03:10.719 wonderful and they do a great job at a great cost. 1164 01:03:11.000 --> 01:03:15.079 They also do hair replacement therapy with stem cells. Denverregen 1165 01:03:15.480 --> 01:03:21.840 dot com. Go with a sure thing Denver's best roofer 1166 01:03:22.000 --> 01:03:24.920 Excel Roofing dot com. You don't pay a cent until 1167 01:03:24.960 --> 01:03:31.400 you're content. Time for an insurance check up free, no obligation. 1168 01:03:31.440 --> 01:03:35.280 In comparison, call compass insurance paying too much your coverage 1169 01:03:35.280 --> 01:03:37.960 at dozens of insurance companies find out now three all 1170 01:03:38.000 --> 01:03:40.440 three seven seven to one help You'll think you're his 1171 01:03:40.639 --> 01:03:43.199 only customer when you choose Frank durand the real estate 1172 01:03:43.320 --> 01:03:46.519 man dot Com to list your home with Remax Alliance 1173 01:03:46.800 --> 01:03:54.199 three oh three nine two zero sixteen twenty two. Hi 1174 01:03:54.440 --> 01:03:56.960 Tom Martino here three O three seven to one three 1175 01:03:57.039 --> 01:03:59.840 talks seven one three eight two five five. Eric is 1176 01:03:59.840 --> 01:04:05.000 a black man. He claims he went to King Supers 1177 01:04:06.440 --> 01:04:09.280 and he wanted to buy a pack of cigarettes. He 1178 01:04:09.559 --> 01:04:13.400 asked the woman could she get him a pack of 1179 01:04:13.480 --> 01:04:17.000 cigarettes because they're locked up and she was getting in 1180 01:04:17.079 --> 01:04:24.199 there anyway, and she said, no, talk to Leonard. I'm racist. 1181 01:04:25.119 --> 01:04:30.119 And Leonard was a black man. Now, Eric, even if 1182 01:04:30.159 --> 01:04:33.880 someone is racist, I've actually never heard anyone say that 1183 01:04:35.159 --> 01:04:37.719 because they don't want to be perceived as racist. Go ahead. 1184 01:04:38.559 --> 01:04:43.079 She's been harassing me for years at the Central Park 1185 01:04:43.599 --> 01:04:46.880 King super Son, Quebec and twenty nine. 1186 01:04:47.400 --> 01:04:48.559 Is that where she is right now? 1187 01:04:49.440 --> 01:04:49.840 Yes, sir. 1188 01:04:50.599 --> 01:04:54.960 And she said to you in those words, I'm racist, 1189 01:04:54.960 --> 01:04:55.440 I said. 1190 01:04:55.920 --> 01:04:59.480 Tom, I kid you not. She said about three or 1191 01:04:59.519 --> 01:05:02.159 four times throughout the course that I was there. 1192 01:05:02.800 --> 01:05:06.559 That day getting cigarettes that day. Did you talk to 1193 01:05:06.679 --> 01:05:07.599 anybody about it? 1194 01:05:09.360 --> 01:05:12.199 Yeah? Well, Shelley had heard it, and she says that's 1195 01:05:12.320 --> 01:05:15.719 not right, Leslie and who is she and who who 1196 01:05:15.880 --> 01:05:20.079 is Shelley? Shelley is an employee there. She is the 1197 01:05:20.239 --> 01:05:24.360 manager at the self checkout at the gas station. She 1198 01:05:24.599 --> 01:05:25.800 was in there getting supplies. 1199 01:05:25.960 --> 01:05:29.599 And will she will she will? She back up your story? 1200 01:05:30.840 --> 01:05:31.039 Yes? 1201 01:05:32.280 --> 01:05:36.840 And I have a Denver police officer, Steven Hammock, Corporal 1202 01:05:37.079 --> 01:05:37.760 district too. 1203 01:05:38.559 --> 01:05:43.360 Why did you call the police? I called my nephews 1204 01:05:44.519 --> 01:05:47.639 because it's not it's not against the law to be racist. 1205 01:05:48.280 --> 01:05:51.199 It's just against the law if you use if you're 1206 01:05:51.320 --> 01:05:53.400 racist in certain areas of. 1207 01:05:53.800 --> 01:05:54.920 And get point for me. 1208 01:05:55.639 --> 01:05:58.119 No, no, I get oh yeah, yeah, yeah, you're right, 1209 01:05:58.199 --> 01:06:01.239 you're right, you're right, you're right. I don't know. Actually 1210 01:06:01.360 --> 01:06:03.000 I don't know what the law. I don't think like 1211 01:06:03.119 --> 01:06:06.159 you can arrest someone for that. But she should be fired. 1212 01:06:06.599 --> 01:06:07.840 She should be fired. 1213 01:06:09.239 --> 01:06:13.000 Tom. It was me, Amelia. I can't even talk. I'm 1214 01:06:13.039 --> 01:06:17.719 so nervous talking to you, humiliating the corporal Steven Hammock. 1215 01:06:18.280 --> 01:06:22.880 I have his phone number. So and wait, Madge number 1216 01:06:23.039 --> 01:06:25.920 everything one three, one zero three. 1217 01:06:26.639 --> 01:06:29.320 Steven, Wait a minute, So did you did you wait? 1218 01:06:29.400 --> 01:06:29.519 Wait? 1219 01:06:29.559 --> 01:06:29.719 Wait? 1220 01:06:29.719 --> 01:06:33.119 Wait? Did you fill out a police report? No? 1221 01:06:33.440 --> 01:06:35.000 Not yet. I've been waiting. 1222 01:06:35.039 --> 01:06:37.639 I've been getting the run arounds. I even called Jay 1223 01:06:37.760 --> 01:06:39.559 and Jordan's secular. 1224 01:06:39.400 --> 01:06:45.800 The secular brothers. Who who Jay? J Secuo? 1225 01:06:46.239 --> 01:06:47.719 You never heard of j Seculo? 1226 01:06:48.199 --> 01:06:48.320 Now? 1227 01:06:48.360 --> 01:06:48.719 Who's that? 1228 01:06:50.159 --> 01:06:52.679 They're the guys that come on five sixty? 1229 01:06:53.679 --> 01:06:55.639 And what are they? Attorneys? 1230 01:06:56.559 --> 01:06:56.800 Yes? 1231 01:06:57.039 --> 01:06:59.960 They were the attorney for President Trump and the Supreme 1232 01:07:00.119 --> 01:07:00.679 Court hearing. 1233 01:07:01.960 --> 01:07:03.119 I don't think. I don't know. 1234 01:07:03.480 --> 01:07:06.800 I give money to them. You know they do twenty 1235 01:07:06.880 --> 01:07:07.440 five dollars. 1236 01:07:07.679 --> 01:07:10.159 Wait a minute, Wait a minute, are you a supporter 1237 01:07:10.320 --> 01:07:10.800 of Trump? 1238 01:07:12.719 --> 01:07:12.920 See? 1239 01:07:13.000 --> 01:07:14.400 I think that's what it was. 1240 01:07:15.320 --> 01:07:21.159 Wait, wait, you're no black man. I got all his 1241 01:07:22.440 --> 01:07:25.800 to match my Wait a minute, you're not a maga 1242 01:07:25.960 --> 01:07:26.599 black man. 1243 01:07:27.360 --> 01:07:28.199 I sure, I am. 1244 01:07:28.440 --> 01:07:32.679 I'm totally well. Listen, man, listen. You didn't hear what 1245 01:07:32.840 --> 01:07:34.960 Biden said that if you don't vote for me, you're 1246 01:07:35.000 --> 01:07:35.519 not black. 1247 01:07:36.840 --> 01:07:39.000 Yeah, but Biden don't know this. 1248 01:07:39.360 --> 01:07:40.840 I'm white in the inside. 1249 01:07:41.360 --> 01:07:44.320 Well no you hey, listen man, Well hold on, no, 1250 01:07:44.440 --> 01:07:47.719 I know you are. Let's get serious. No, no, let's 1251 01:07:47.760 --> 01:07:51.760 get serious. Okay. If this happened, I. 1252 01:07:51.840 --> 01:07:52.880 Forget everything else. 1253 01:07:52.920 --> 01:07:53.719 What does that mean? 1254 01:07:54.280 --> 01:07:54.480 Hey? 1255 01:07:54.760 --> 01:07:54.920 Eric? 1256 01:07:55.400 --> 01:07:58.639 Hang on, Eric, he was just fooling around. Eric, hang on, 1257 01:07:59.119 --> 01:08:01.360 I'm going to come back you. I'm serious. I don't 1258 01:08:01.400 --> 01:08:03.400 want to. I don't want to make light of this thing. Okay, 1259 01:08:03.599 --> 01:08:06.800 if this really happened, we gotta do something. I'm serious now, 1260 01:08:06.840 --> 01:08:09.119 we got to do something about it. If this really happened, 1261 01:08:09.360 --> 01:08:11.400 and you sound like an honest man, so hang on. 1262 01:08:15.000 --> 01:08:18.239 Go with a sure thing Denver's best roofer Excel Roofing 1263 01:08:18.359 --> 01:08:21.000 dot com. You don't pay a cent until you're content. 1264 01:08:24.399 --> 01:08:27.520 Time for an insurance check up free, no obligation in comparison, 1265 01:08:27.680 --> 01:08:31.239 call Compass Insurance. Pay too much your coverage at dozens 1266 01:08:31.279 --> 01:08:34.000 of insurance companies find out now three oh three seven 1267 01:08:34.119 --> 01:08:36.880 seven to one help. You'll think you're his only customer 1268 01:08:36.960 --> 01:08:39.119 when you choose Frank durand the real estate Man dot 1269 01:08:39.239 --> 01:08:42.520 com to list your home with Remax Alliance three oh 1270 01:08:42.600 --> 01:08:44.600 three nine two zero sixteen twenty two. 1271 01:08:52.439 --> 01:08:52.720 News. 1272 01:08:53.920 --> 01:09:02.680 Need advice so you don't have an anxiousness, Shoot's gonna help. 1273 01:09:03.000 --> 01:09:03.319 Come. 1274 01:09:04.880 --> 01:09:07.000 This is the Troubleshooter Show. 1275 01:09:07.680 --> 01:09:13.960 No Tom Martinez, Hi Tom Martino, your troubleshooter three O 1276 01:09:14.079 --> 01:09:17.439 three seven one three talk three O three seven one 1277 01:09:17.520 --> 01:09:20.239 three eight two five five. We're here to help you 1278 01:09:20.439 --> 01:09:24.359 solve problems, answer questions, and take complaints. This are brought 1279 01:09:24.359 --> 01:09:27.920 to you by pro bid energy dot com. The reliable 1280 01:09:27.960 --> 01:09:31.279 people in solar. We have two contractors who recommend probid 1281 01:09:31.439 --> 01:09:33.399 energy dot Com is one of them. They know all 1282 01:09:33.439 --> 01:09:36.600 about the grants to help with commercial systems or residential. 1283 01:09:36.920 --> 01:09:41.119 They even service systems. They did not install probid energy 1284 01:09:41.239 --> 01:09:46.119 dot com all right, So I don't know. This is weird. 1285 01:09:47.199 --> 01:09:49.079 We get a call from Eric and Eric says he 1286 01:09:49.159 --> 01:09:52.920 went to King Soupers. Which King Soupers was that? Eric? 1287 01:09:55.439 --> 01:09:59.439 The King Supers was? Then Stapleton? Well, I call it Stapleton? 1288 01:09:59.560 --> 01:10:04.600 Got it? Okay, Park, Yes, Stapleton And to buy cigarettes. 1289 01:10:05.359 --> 01:10:09.119 He's a black man, and he asked the cashier to 1290 01:10:09.359 --> 01:10:13.079 get him a pack of Marlborough's, And supposedly she said, 1291 01:10:13.920 --> 01:10:18.760 get Leonard to help. I'm racist. Now I'm paraphrasing. What 1292 01:10:19.239 --> 01:10:23.279 exactly did you say? And what exactly did she say? 1293 01:10:26.359 --> 01:10:29.760 Just to be nice, I asked her, Leslie, why you're 1294 01:10:29.800 --> 01:10:30.520 behind the counter. 1295 01:10:30.640 --> 01:10:32.680 Can you grab me a couple of packs of marlborough 1296 01:10:32.800 --> 01:10:35.319 so you don't have to go back? And she was 1297 01:10:35.399 --> 01:10:38.079 still behind the counter. Tom and she says, no, I'm 1298 01:10:38.119 --> 01:10:41.119 not going to wait on you. Get Leonard to do it, 1299 01:10:42.000 --> 01:10:45.600 because I'm racist. She said it in front of assistant 1300 01:10:45.720 --> 01:10:49.000 manager Tracy forgot about her being there. 1301 01:10:49.199 --> 01:10:52.039 Was she kidding around even though it wouldn't be good? Kiddy? 1302 01:10:52.359 --> 01:10:53.840 Is it like it sounds? 1303 01:10:53.880 --> 01:10:56.239 Hold on, hold on, it sounds like you know her 1304 01:10:56.359 --> 01:10:56.840 pretty well? 1305 01:10:56.960 --> 01:10:58.680 Yes, real, well? 1306 01:10:59.239 --> 01:11:02.000 Okay? And have you dealt with her before at King 1307 01:11:02.079 --> 01:11:06.720 Supers all the time? Is she ever mean to you 1308 01:11:07.000 --> 01:11:07.640 or snub you? 1309 01:11:09.960 --> 01:11:10.159 Yes? 1310 01:11:10.920 --> 01:11:12.960 Wait wait, wait, Lea, I hesitated. 1311 01:11:13.000 --> 01:11:14.920 I don't mean to I just wanted to put it out. 1312 01:11:15.039 --> 01:11:17.920 So wait, wait, wait, So in the past, when you 1313 01:11:18.079 --> 01:11:21.119 say you know her very well, you're not chummy or 1314 01:11:21.199 --> 01:11:26.399 friendly with her at all. I okay, So you're saying 1315 01:11:26.520 --> 01:11:30.119 every time, you're saying every time you go in there, 1316 01:11:30.680 --> 01:11:36.319 she's kind of nasty to you, Yes, but this is 1317 01:11:36.439 --> 01:11:40.000 the first time. But this is the first time she 1318 01:11:40.239 --> 01:11:47.920 actually vocalized it or said hey, I'm racist, and yes, 1319 01:11:48.119 --> 01:11:48.439 and she. 1320 01:11:48.640 --> 01:11:54.079 Said Leonard was in his own checkstand and it would 1321 01:11:54.119 --> 01:11:56.359 just didn't make no sense. She could have bit her 1322 01:11:56.479 --> 01:11:58.760 tongue Tom and just did it because I'm. 1323 01:11:58.680 --> 01:12:02.079 Right, or she could have ignored calling you racist. 1324 01:12:03.479 --> 01:12:04.800 She says, I'm racist. 1325 01:12:05.159 --> 01:12:06.479 Okay, that's a lot different. 1326 01:12:06.520 --> 01:12:07.119 Well, I'll get you. 1327 01:12:07.880 --> 01:12:09.199 I won't get Martin Mark. 1328 01:12:09.600 --> 01:12:12.159 Now Marc see what I'm saying. She's calling him racist. 1329 01:12:12.199 --> 01:12:15.439 No, she's not. Oh she didn't. She did not say. 1330 01:12:16.159 --> 01:12:17.920 Go ahead and say it again. Call her please. 1331 01:12:18.159 --> 01:12:20.479 She says, I'm racist. 1332 01:12:20.800 --> 01:12:23.720 I'm not going to wait on you get Leonard to 1333 01:12:24.000 --> 01:12:25.560 do it. Another black man. 1334 01:12:25.760 --> 01:12:31.520 Yeah, Mark, she didn't say you're racist. She said I'm racist. 1335 01:12:31.720 --> 01:12:32.960 I guess what I'm saying is. 1336 01:12:33.079 --> 01:12:35.760 I don't know how he took the translation of what 1337 01:12:35.960 --> 01:12:38.960 she was spitting out, but anyhow, I left a message. 1338 01:12:39.000 --> 01:12:41.199 If there's only one way to take it. If I 1339 01:12:41.399 --> 01:12:45.239 said to if I said to Leonard, Hey, Leonard, I'm 1340 01:12:45.319 --> 01:12:47.199 not going to talk to you on the phone on 1341 01:12:47.359 --> 01:12:50.760 my show because I'm racist, There's only one way to 1342 01:12:50.840 --> 01:12:53.199 take it. I'm racist, and I'm not going to talk 1343 01:12:53.239 --> 01:12:55.359 to you. I'm not calling him anything. 1344 01:12:58.000 --> 01:12:59.520 She's a white lady. 1345 01:12:59.560 --> 01:13:01.640 I'm a black man. If she wanted a black man 1346 01:13:01.760 --> 01:13:02.279 to wait on. 1347 01:13:02.399 --> 01:13:05.880 Me, and she says, I won't wait on you, bless. 1348 01:13:05.640 --> 01:13:06.479 Me, you're right there. 1349 01:13:07.560 --> 01:13:14.399 I won't get Leonard to do it because I'm racist. Wait, 1350 01:13:14.520 --> 01:13:16.199 did you you're righteous against me? 1351 01:13:16.880 --> 01:13:17.000 Now? 1352 01:13:17.239 --> 01:13:17.399 Eric? 1353 01:13:17.600 --> 01:13:21.319 I mean did you Eric? Did you ask? Did you 1354 01:13:21.520 --> 01:13:22.720 report it to management? 1355 01:13:24.439 --> 01:13:24.640 Yes? 1356 01:13:25.840 --> 01:13:27.119 And they took her side. 1357 01:13:27.920 --> 01:13:30.119 Wait wait, wait, wait, who did you talk to? 1358 01:13:30.279 --> 01:13:30.760 Witnesses? 1359 01:13:31.239 --> 01:13:32.720 Who did you talk to their. 1360 01:13:33.319 --> 01:13:37.439 Oh it's all on my phone, everything that I jotted 1361 01:13:37.520 --> 01:13:41.319 down that I wrote and I text to lawyers. 1362 01:13:42.039 --> 01:13:44.199 No, no, Eric, I'm asking I need. 1363 01:13:44.159 --> 01:13:46.920 To text it to you. Tom, I get text it 1364 01:13:47.000 --> 01:13:49.880 to you and everything is. Eric is on record. 1365 01:13:49.960 --> 01:13:54.119 Yes, I'm going to give you a number to text it. Okay, okay, ready, 1366 01:13:54.319 --> 01:13:55.960 real simple, ready. 1367 01:13:56.079 --> 01:13:56.439 Yes, sir? 1368 01:13:56.840 --> 01:14:03.760 Seven four seven seven four seven nine nine nine. 1369 01:14:07.920 --> 01:14:11.159 Fifty two eighty. There has to be so much more 1370 01:14:11.199 --> 01:14:15.279 to this man. Well, of course, I mean he can't 1371 01:14:15.319 --> 01:14:17.800 be the only black guy that goes to that king soupers. 1372 01:14:18.079 --> 01:14:20.840 Of course, this would be on the news everywhere. It 1373 01:14:20.880 --> 01:14:22.720 would have happened so many times. 1374 01:14:23.000 --> 01:14:27.800 Right, you're absolutely right, because she got Lennard fired. She 1375 01:14:28.119 --> 01:14:29.079 is this. 1376 01:14:29.239 --> 01:14:32.880 Wait a minute, but here's what I want to know. Okay, Eric, 1377 01:14:33.359 --> 01:14:36.079 Why would management go along with her? 1378 01:14:42.000 --> 01:14:44.039 I guess because she's been there so long? 1379 01:14:44.439 --> 01:14:48.800 Well, hold on, how exactly you didn't give me specifics? 1380 01:14:49.159 --> 01:14:49.319 Who? 1381 01:14:49.720 --> 01:14:51.880 I don't want to know about all of your I 1382 01:14:51.920 --> 01:14:53.840 don't want to know about all of your texting. I 1383 01:14:53.920 --> 01:14:57.079 want to know this. Who did you literally report it to? 1384 01:14:57.239 --> 01:14:59.880 Did you go to the manager and say I wanted 1385 01:14:59.880 --> 01:15:01.560 to tell you what this woman said to me. 1386 01:15:02.560 --> 01:15:04.600 Yes, she was standing in front of me when I 1387 01:15:04.720 --> 01:15:05.560 explained it to her. 1388 01:15:05.800 --> 01:15:06.920 Her name, Tom. 1389 01:15:07.000 --> 01:15:09.640 Let me just interject something here. I called up. 1390 01:15:09.800 --> 01:15:12.560 I spoke with who I believe was a manager just 1391 01:15:12.680 --> 01:15:15.640 for a second. It was evident in the conversation he 1392 01:15:15.840 --> 01:15:18.600 was aware of Eric. I don't know what he knew. 1393 01:15:18.960 --> 01:15:21.319 He would not talk, but he gave me another number, 1394 01:15:21.399 --> 01:15:24.520 which is their main headquarters. I left the message there. 1395 01:15:24.880 --> 01:15:27.279 If I had to guess what's going on is Eric 1396 01:15:27.359 --> 01:15:31.039 has been an issue, and I'm not sure what was 1397 01:15:31.119 --> 01:15:35.199 said or not said, but I think management probably did 1398 01:15:35.479 --> 01:15:38.720 side with their employee at this point. 1399 01:15:38.800 --> 01:15:40.079 But we've got a message in. 1400 01:15:41.159 --> 01:15:45.119 Now, after you tell, after you told the manager what 1401 01:15:45.399 --> 01:15:48.119 she said, what did the manager say to you? 1402 01:15:49.239 --> 01:15:50.640 And you're going to have to leave? 1403 01:15:52.000 --> 01:16:00.159 Huh? Really? Eric, Eric? Did you were you belligerent or 1404 01:16:00.319 --> 01:16:02.079 nasty or yelling or anything? 1405 01:16:03.760 --> 01:16:05.439 Not until she said that, Tom. 1406 01:16:05.560 --> 01:16:08.399 Then I got defensive no, no, when she said that, 1407 01:16:08.560 --> 01:16:09.880 what did you What did you do? 1408 01:16:10.000 --> 01:16:14.920 When she said that, I had said, you're you're a racist? 1409 01:16:15.600 --> 01:16:18.680 Yeah, And I said to the officer did you hear her? 1410 01:16:19.479 --> 01:16:22.159 And he was standing right next to her. After she 1411 01:16:22.319 --> 01:16:25.840 came from around the corner because I was transactioning my 1412 01:16:26.199 --> 01:16:30.439 my payment to Leonard. Yeah, seven seven yards down the 1413 01:16:30.520 --> 01:16:31.600 way going. 1414 01:16:32.199 --> 01:16:34.920 Did Leonard hear it? Did Leonard hear it? 1415 01:16:35.880 --> 01:16:36.079 Yes? 1416 01:16:37.560 --> 01:16:38.920 And lack guy right? 1417 01:16:39.560 --> 01:16:40.039 Yes? Yes? 1418 01:16:40.399 --> 01:16:43.439 So did he stick up for you? Did he stick up? 1419 01:16:43.520 --> 01:16:43.680 Yes? 1420 01:16:44.600 --> 01:16:47.359 Well, they were, they were intimidated. They're scared of her 1421 01:16:47.520 --> 01:16:51.520 and management. They don't say nothing. Shelley is the one 1422 01:16:51.600 --> 01:16:54.560 that Shelley is the only one that spoke up. She's black, 1423 01:16:54.640 --> 01:16:56.600 she's the attendant and the gas station. 1424 01:16:56.880 --> 01:17:04.520 So the entire she's still there. Is Shelley still there? Yes, yes, 1425 01:17:05.079 --> 01:17:06.319 but Leonard was fired. 1426 01:17:06.399 --> 01:17:10.039 He would testify, and I got Leonard's number, he'll testify. 1427 01:17:10.279 --> 01:17:12.119 I want to call him right now. 1428 01:17:12.359 --> 01:17:15.800 I want to call Leonard hold On Jr. What's your comment, Jr? 1429 01:17:15.920 --> 01:17:16.359 Go ahead. 1430 01:17:18.319 --> 01:17:19.159 He brought up one thing. 1431 01:17:19.439 --> 01:17:21.800 He brought up a one thing that said that he's 1432 01:17:23.399 --> 01:17:25.880 she has been harassing him for a couple of years. 1433 01:17:26.520 --> 01:17:28.760 My question is how many times has he called her 1434 01:17:28.920 --> 01:17:31.239 racist to where she got to the point where she's 1435 01:17:31.279 --> 01:17:33.359 donet want to deal with him and use that as 1436 01:17:33.439 --> 01:17:34.000 the excuse. 1437 01:17:34.800 --> 01:17:38.399 Okay, So in other words, she's okay, hold On Jr. 1438 01:17:38.600 --> 01:17:42.439 I hear what you're saying Jr. Is saying, maybe Eric 1439 01:17:43.079 --> 01:17:46.239 harasses her like hey, you're you're racist, or you're not 1440 01:17:46.520 --> 01:17:48.800 treating me well, or why are you bothering me, or 1441 01:17:48.880 --> 01:17:51.439 why are you treating me this way? You're racist? And 1442 01:17:51.560 --> 01:17:54.880 then when he asked her for a favor, she was 1443 01:17:55.119 --> 01:17:58.159 mimicking his words, maybe saying no, I'm not going to 1444 01:17:58.199 --> 01:18:01.319 help you. I'm racist. That you know what, Jar that 1445 01:18:01.479 --> 01:18:06.319 could be. That could be. Uh, that's a good observation. Mike, 1446 01:18:06.439 --> 01:18:13.319 what is your comment, Mike, what is your. 1447 01:18:14.720 --> 01:18:18.439 I'm wondering why you don't recognize the voice similarity between 1448 01:18:18.479 --> 01:18:22.880 this caller Eric and the caller Aaron who always comes 1449 01:18:22.960 --> 01:18:25.359 on and says you're a great American. 1450 01:18:26.880 --> 01:18:32.960 No, No, because Mark called over there and they recognize 1451 01:18:33.279 --> 01:18:36.439 this this guy Eric. You think this is a prank call? 1452 01:18:38.119 --> 01:18:40.680 I'd like the same guy, I wonder. 1453 01:18:40.720 --> 01:18:43.920 I look, he's getting me that dude's number, but he 1454 01:18:43.960 --> 01:18:47.079 couldn't get it without hanging up, so he hung up. 1455 01:18:47.199 --> 01:18:49.479 He's going to write the number down from his flip phone. 1456 01:18:49.840 --> 01:18:52.039 Call me back, give me the number. I'll call over 1457 01:18:52.159 --> 01:18:53.279 to the fired employee. 1458 01:18:54.760 --> 01:18:58.960 Yeah, he Mark, You remember that guy that Now that's 1459 01:18:59.039 --> 01:18:59.720 not the same guy. 1460 01:19:00.119 --> 01:19:01.079 Guy that the same guy. 1461 01:19:01.159 --> 01:19:04.319 But I'll tell you something, man, I don't think King, 1462 01:19:04.439 --> 01:19:08.520 Soupers or Kroger is in the business of hiring racists 1463 01:19:08.560 --> 01:19:10.399 at let everybody know they're racist. 1464 01:19:11.119 --> 01:19:12.359 The whole story stinks. 1465 01:19:13.960 --> 01:19:17.199 Oh you know JR? Did you hear JR? His explanation 1466 01:19:17.760 --> 01:19:19.359 or possible explanation. 1467 01:19:19.119 --> 01:19:20.880 Mark kind of what I was trying to say is 1468 01:19:20.920 --> 01:19:23.399 I don't know how he interpreted what was going on. 1469 01:19:24.199 --> 01:19:27.640 In other words, Let's say in the past he has 1470 01:19:28.000 --> 01:19:31.960 called her racist over and over because he's upset with her, 1471 01:19:32.760 --> 01:19:35.640 and then when he finally asked her for a favor, 1472 01:19:35.800 --> 01:19:38.319 she's like, screw you, I'm not helping you. I'm racist. 1473 01:19:38.560 --> 01:19:40.720 In other words, you know what I'm saying, like she 1474 01:19:40.960 --> 01:19:44.000 was maybe mimicking what he had told her. I don't know, 1475 01:19:44.359 --> 01:19:49.239 but that could be at least logical, you know, or 1476 01:19:49.520 --> 01:19:52.720 it could be she is racist. Again. I have never 1477 01:19:52.920 --> 01:19:56.439 encountered anyone that would admit it. I mean, do people 1478 01:19:56.560 --> 01:20:01.279 admit when they're racist? Do they actually say it? I'm 1479 01:20:01.359 --> 01:20:04.279 Tom Martino. We have more coming up on the Troubleshooter Show. 1480 01:20:09.319 --> 01:20:12.560 Go with a Sure Thing Denver's best roofer Excel Roofing 1481 01:20:12.680 --> 01:20:15.319 dot Com. You don't pay a cent until you're content. 1482 01:20:16.920 --> 01:20:21.159 Please time for an insurance check up free, no obligation 1483 01:20:21.279 --> 01:20:25.159 comparison call Compass Insurance paying too much your coverage at 1484 01:20:25.199 --> 01:20:27.920 dozens of insurance companies find out now three oh three 1485 01:20:28.079 --> 01:20:30.640 seven seven to one help. You'll think you're his only 1486 01:20:30.760 --> 01:20:33.199 customer when you choose Frank durand the real estate man 1487 01:20:33.279 --> 01:20:36.680 dot com to list your home with Remax Alliance three 1488 01:20:36.760 --> 01:20:43.680 oh three nine two zero sixteen twenty two. Time I'm 1489 01:20:43.760 --> 01:20:48.199 Martino here three O three seven one three talk three 1490 01:20:48.279 --> 01:20:52.199 all three seven one three eight two five five. So 1491 01:20:53.640 --> 01:20:59.119 people have all kinds of theories on what's going on 1492 01:20:59.279 --> 01:21:03.359 here according to my texting. 1493 01:21:03.079 --> 01:21:05.319 Well, he hasn't called back, so I've got a theory 1494 01:21:05.399 --> 01:21:06.479 he's full of crap. 1495 01:21:06.760 --> 01:21:10.319 Do you think this was all made up? I don't 1496 01:21:10.319 --> 01:21:11.960 know if it was made up, but I think the. 1497 01:21:12.000 --> 01:21:17.039 Guy I wait, I wonder, I wonder if we got 1498 01:21:17.119 --> 01:21:20.279 scammed because it is. 1499 01:21:20.439 --> 01:21:22.920 Though the only reason I'm not sure about that is 1500 01:21:23.000 --> 01:21:25.239 because when I talked to the store manager. 1501 01:21:25.800 --> 01:21:27.199 They didn't know about an incident. 1502 01:21:27.319 --> 01:21:29.760 Well he didn't say that, but he sure alluded to it. 1503 01:21:30.920 --> 01:21:33.920 He alluded to he knew who Eric was, and I 1504 01:21:34.079 --> 01:21:37.039 pointed out Eric made it clear that he was a 1505 01:21:37.079 --> 01:21:39.079 black guy that wears all the Trump garb. 1506 01:21:43.159 --> 01:21:45.840 That and alone made it a little unbelievable right there. 1507 01:21:48.239 --> 01:21:52.479 You know, really, I mean, think about it. I don't 1508 01:21:52.520 --> 01:21:57.479 know many black people that support Trump, so that that 1509 01:21:57.680 --> 01:21:59.920 in itself anyway. By the way, talk to this guy 1510 01:22:00.159 --> 01:22:00.560 on one. 1511 01:22:00.800 --> 01:22:02.319 Go ahead, put them up, please. 1512 01:22:03.560 --> 01:22:07.640 Go ahead? All right, So what's going on with you? 1513 01:22:07.960 --> 01:22:09.600 Who happened Bob? 1514 01:22:10.119 --> 01:22:10.640 It stocked? 1515 01:22:11.680 --> 01:22:13.600 Han, it's stocked. 1516 01:22:15.399 --> 01:22:19.359 Oh Doc, it's doc man, Go ahead docs. 1517 01:22:19.119 --> 01:22:26.399 Anyway, Tom, Yeah, what I was suggesting is perhaps when 1518 01:22:26.680 --> 01:22:29.600 it comes to give me a cigarettes, she's only allowed 1519 01:22:30.159 --> 01:22:33.199 to deal with one customer at a time in order 1520 01:22:33.239 --> 01:22:36.000 to keep track of something that's they're on the locked doors. 1521 01:22:36.439 --> 01:22:39.039 And maybe she just said, you know, go see Leonard 1522 01:22:39.520 --> 01:22:43.199 and I'm racist as they talk cast to comment because 1523 01:22:43.199 --> 01:22:45.840 they know each other. But find out if the policy 1524 01:22:46.439 --> 01:22:49.640 is only to work with one customer at a time 1525 01:22:50.039 --> 01:22:50.720 when it comes to. 1526 01:22:50.760 --> 01:22:51.560 Locked up goods. 1527 01:22:53.199 --> 01:22:57.000 Well, even if that's the case, the comment I'm racist, 1528 01:22:58.840 --> 01:23:04.960 I don't know that the comment I'm racist, unless unless 1529 01:23:05.000 --> 01:23:07.920 she was mimicking him because he always calls her racist. 1530 01:23:08.439 --> 01:23:10.920 But when they know each other, Jock, he said, it's 1531 01:23:11.000 --> 01:23:13.520 not like a good friendship that they know each other. 1532 01:23:14.319 --> 01:23:17.960 She has taunted him, he said, every time he goes 1533 01:23:18.039 --> 01:23:23.199 in there. But I'm wondering again that one comment. 1534 01:23:24.319 --> 01:23:24.720 That Jay. 1535 01:23:24.840 --> 01:23:28.399 I think it was Jr. That said maybe she was 1536 01:23:28.600 --> 01:23:32.600 mimicking his own words because he always calls her racist 1537 01:23:33.279 --> 01:23:35.600 in the past. Maybe, I mean, I don't know. I 1538 01:23:36.079 --> 01:23:38.960 wish you would call back because I'm hoping that you 1539 01:23:39.159 --> 01:23:42.000 just did it. Hold on, all right, Ellen, what is 1540 01:23:42.039 --> 01:23:43.399 your comment? Go ahead? Ellen? 1541 01:23:46.439 --> 01:23:46.760 Jeric? 1542 01:23:47.439 --> 01:23:47.600 Oh? 1543 01:23:47.760 --> 01:23:47.920 Eric? 1544 01:23:48.119 --> 01:23:50.640 Okay? Is there is there an Ellen or not? 1545 01:23:51.920 --> 01:23:52.880 I am Ellen? Hello? 1546 01:23:53.399 --> 01:23:54.960 Ellen? What did you have to say? 1547 01:23:55.600 --> 01:23:56.319 I wanted to make a. 1548 01:23:56.399 --> 01:23:59.319 Comment about Eric and his phone call. I happen to 1549 01:23:59.560 --> 01:24:02.479 enjoy a local restaurant show here in Denver and listen 1550 01:24:02.520 --> 01:24:05.840 to it on a regular basis, and Eric also calls 1551 01:24:05.880 --> 01:24:10.279 in on a regular basis, and he is the American guy, 1552 01:24:10.840 --> 01:24:13.159 and I do believe him. I think he's a very 1553 01:24:13.239 --> 01:24:17.279 sincere man. I think I just wanted to add to that. 1554 01:24:17.600 --> 01:24:20.520 And I will also like to add that the King Soupers, 1555 01:24:20.560 --> 01:24:23.880 where I have in this shop, has terrible customer service, 1556 01:24:24.039 --> 01:24:27.399 so I can understand where Eric's coming from. It's very 1557 01:24:27.439 --> 01:24:29.399 It's really inconvenient to ask them for anything. 1558 01:24:29.800 --> 01:24:34.640 So are you by the way, Ellen, are you black? No? Okay, 1559 01:24:35.000 --> 01:24:35.720 I was just curious. 1560 01:24:36.199 --> 01:24:41.000 Am irish, Okay, so listen, I'm irish. But I happened 1561 01:24:41.039 --> 01:24:43.359 to listen to Eric when he calls him, and I 1562 01:24:43.520 --> 01:24:46.119 believe he's a very sincere man, and I think he's 1563 01:24:46.159 --> 01:24:49.920 making the circumstances might be a little painted, but I'm 1564 01:24:49.960 --> 01:24:53.680 not sure, but I do think he's sincere to take 1565 01:24:53.720 --> 01:24:54.359 a minute. 1566 01:24:54.079 --> 01:24:54.479 And call in. 1567 01:24:55.000 --> 01:24:59.479 Thank you, Ellen, I appreciate that. Okay, Now here's the deal. 1568 01:25:01.760 --> 01:25:03.840 Mike's got a comment on Eric. Go ahead, Mike, you 1569 01:25:04.000 --> 01:25:05.199 two go ahead. 1570 01:25:06.039 --> 01:25:06.159 Uh. 1571 01:25:06.439 --> 01:25:06.640 Yeah. 1572 01:25:06.720 --> 01:25:09.920 This is the second time that Eric Aaron called in, 1573 01:25:10.079 --> 01:25:14.720 and he has called in on the other Hush radio shows. 1574 01:25:14.840 --> 01:25:17.399 But Mike, it's not the same guy that you were 1575 01:25:17.439 --> 01:25:20.079 talking that called in the other day. That was that 1576 01:25:20.319 --> 01:25:22.520 was really pissed off at me and then called back 1577 01:25:22.600 --> 01:25:25.039 and pretended to be someone else. That's Eric is not 1578 01:25:25.159 --> 01:25:25.760 the same guy. 1579 01:25:26.880 --> 01:25:27.880 No, I don't think it is. 1580 01:25:28.000 --> 01:25:31.119 Yeah, Aaron's the one who always says, uh, you're a 1581 01:25:31.199 --> 01:25:32.520 great American. 1582 01:25:32.199 --> 01:25:38.119 Tom, But that's not Eric's, right. Yeah, I think they're 1583 01:25:38.119 --> 01:25:41.319 two separate people, Mike, and I think. 1584 01:25:41.159 --> 01:25:43.920 It's the same guy. Ask them to just say that 1585 01:25:44.960 --> 01:25:46.640 I think that, like. 1586 01:25:46.760 --> 01:25:47.920 Said, he called in on. 1587 01:25:48.960 --> 01:25:52.520 Hey, Eric, let me ask you, thank you, Thank you, Mike. Eric. 1588 01:25:52.760 --> 01:25:56.000 Do you also call in under the name Aaron. 1589 01:25:57.760 --> 01:25:57.960 Never. 1590 01:25:58.720 --> 01:25:59.760 I don't't even like that. 1591 01:26:00.399 --> 01:26:03.319 He don't even go to none of the rallies. Oh, guy, 1592 01:26:03.479 --> 01:26:06.199 Chuck and Julie Well. I was with Chuck and Julie. 1593 01:26:06.640 --> 01:26:09.119 Peter Boyles, I was with Stephen Tubbs. 1594 01:26:09.560 --> 01:26:13.960 I was attacked by Antifa because I had a twenty 1595 01:26:14.079 --> 01:26:15.800 twenty Trump banner. 1596 01:26:15.560 --> 01:26:16.399 Over my house. 1597 01:26:16.640 --> 01:26:20.079 Tom, for God's sake, I do wear Trump, Garb. I'm 1598 01:26:20.119 --> 01:26:22.000 going to see you all the stuff that I have 1599 01:26:22.159 --> 01:26:26.239 when my wife comes home with her smartphone, to show 1600 01:26:26.279 --> 01:26:27.239 you that I'm legit. 1601 01:26:27.600 --> 01:26:28.720 I love Donald Jason. 1602 01:26:28.760 --> 01:26:31.840 Hey, by the way, you never you never texted me 1603 01:26:33.039 --> 01:26:36.239 on that number I gave you Well because I was 1604 01:26:36.319 --> 01:26:39.279 trying to find Leonard and I have Shelley's number as 1605 01:26:39.359 --> 01:26:40.399 well as King Supers. 1606 01:26:40.600 --> 01:26:43.399 Okay, good, the assistant managers please take their number. 1607 01:26:43.760 --> 01:26:47.199 Okay, hold on, Eric and Mark will take that number. Okay, 1608 01:26:47.359 --> 01:26:50.800 hold on three oh three seven one three talks seven 1609 01:26:50.800 --> 01:26:55.079 to one, three eight two five five. Brian Burns not 1610 01:26:55.199 --> 01:26:57.119 to get you involved in the controversy, but you've been 1611 01:26:57.199 --> 01:26:59.680 listening I just want to Brian, who's Compass Insurance Group. 1612 01:26:59.680 --> 01:27:01.760 By the way, A three h three nine nine six 1613 01:27:01.880 --> 01:27:04.760 nine thousand, here's my guests say. I know, I'm serious. 1614 01:27:04.960 --> 01:27:06.800 I mean, what do you think it does? He doesn't 1615 01:27:06.840 --> 01:27:09.439 sound like he's making up a story to me. 1616 01:27:09.840 --> 01:27:13.000 No, he doesn't. It's just such a shock hard to 1617 01:27:13.159 --> 01:27:14.000 believe story. 1618 01:27:14.119 --> 01:27:16.079 I think that's why we all are like, oh man, 1619 01:27:16.239 --> 01:27:19.319 this can't be true, because it just seems it seems 1620 01:27:19.479 --> 01:27:21.199 very far fetched that someone would say that. 1621 01:27:21.600 --> 01:27:25.720 But it really does seemed far fetched to me that 1622 01:27:25.920 --> 01:27:29.319 somebody would say that. But I mean, can we say 1623 01:27:29.359 --> 01:27:30.279 it's impossible? 1624 01:27:30.560 --> 01:27:30.600 No? 1625 01:27:31.359 --> 01:27:35.600 And like you said, he seems legit. Oh my god, 1626 01:27:35.840 --> 01:27:40.479 say that again. Say that, Brian. He sounds legit. I 1627 01:27:40.600 --> 01:27:43.079 think he does. You are you saying you think he 1628 01:27:43.199 --> 01:27:47.560 sounds fake. I don't know what you mean by fake. 1629 01:27:47.680 --> 01:27:51.640 He sounds like he's problematic. And by the way, I've 1630 01:27:51.680 --> 01:27:54.359 been trying to call Leonard, who apparently got fired over 1631 01:27:54.439 --> 01:27:57.880 all this as well, and Leonard simply not answering his phone. 1632 01:27:58.760 --> 01:27:59.399 Dog go on it. 1633 01:28:00.159 --> 01:28:04.159 The story doesn't sound legit. He doesn't sound like I 1634 01:28:04.239 --> 01:28:06.720 don't know, he sounds like, well, he sounds like. 1635 01:28:06.760 --> 01:28:07.560 A real character. 1636 01:28:07.720 --> 01:28:08.119 For sure. 1637 01:28:08.319 --> 01:28:10.520 My nut detector has been going on for the last 1638 01:28:10.600 --> 01:28:11.399 fifteen minutes. 1639 01:28:12.359 --> 01:28:15.760 Why was Leonard fired? Somebody is asking John has asked, 1640 01:28:16.680 --> 01:28:20.159 he's on two Eric, why was he fired? 1641 01:28:20.239 --> 01:28:24.399 Do you know they told me that Leslie got Leonard fired? 1642 01:28:24.800 --> 01:28:25.960 That was the rumor. 1643 01:28:27.079 --> 01:28:29.640 Leslie the so called racist. 1644 01:28:30.319 --> 01:28:36.279 Yes, she hates black people, Come on period. 1645 01:28:37.680 --> 01:28:41.760 I you know what, Tom Martino, I have you know, 1646 01:28:42.199 --> 01:28:45.800 like I said, I hung out with Stephan Tubbs mag Don, 1647 01:28:46.960 --> 01:28:50.880 I hung out with Kim Munson or I delivered burritos. 1648 01:28:52.000 --> 01:28:56.840 I delivered burritos to the station five sixty KOs excuse me, 1649 01:28:57.000 --> 01:28:57.760 and I will. 1650 01:28:57.720 --> 01:28:59.119 I'm pretty well known over the. 1651 01:28:59.159 --> 01:29:01.680 Airwaves because Stephen Tubbs. 1652 01:29:01.399 --> 01:29:06.279 And I are real good friends and uh wells and 1653 01:29:06.399 --> 01:29:09.439 I we were, but you know, he's kind of lived 1654 01:29:09.479 --> 01:29:12.960 out on me, you know, being a Wait, so you. 1655 01:29:13.000 --> 01:29:16.399 Had a falling out with Pete well kind of sort 1656 01:29:16.439 --> 01:29:17.399 of what I was. 1657 01:29:17.479 --> 01:29:21.479 You know, man, I was at Dave Eilis's anti Trump. 1658 01:29:21.640 --> 01:29:26.399 That's the deal, Huh, I said, Pete's anti Trump. That's 1659 01:29:26.479 --> 01:29:27.720 probably the issue, right. 1660 01:29:28.199 --> 01:29:32.720 Yeah, absolutely, And I saw Peter over Dave eils his 1661 01:29:32.840 --> 01:29:36.560 jewelry store, and I had, you know, text Peter some 1662 01:29:37.520 --> 01:29:41.319 not really nice things, and he was there right there 1663 01:29:42.239 --> 01:29:44.560 on the counter with Dave oil as jewelry store. 1664 01:29:44.920 --> 01:29:47.199 And I'm sure there's not much sort of that King's Store, 1665 01:29:47.279 --> 01:29:49.840 that king Super Story, right, But. 1666 01:29:50.000 --> 01:29:54.279 Anyway, you guys are thinking that I'm fake. No, no, 1667 01:29:54.760 --> 01:29:56.439 I was not my time calling you. 1668 01:29:58.079 --> 01:30:00.760 Bro to the story is all I say, not saying 1669 01:30:00.880 --> 01:30:01.880 you're fake at all. 1670 01:30:02.199 --> 01:30:03.800 I wasn't saying your fake at all. 1671 01:30:04.319 --> 01:30:07.319 I just don't know why someone brother, I just don't. 1672 01:30:07.680 --> 01:30:10.600 You guys have much more issues than this. I just didn't. 1673 01:30:10.800 --> 01:30:12.079 I didn't keep getting the run. 1674 01:30:12.000 --> 01:30:15.359 Around because I have, you know, lung cancer, brain cancer, 1675 01:30:15.439 --> 01:30:17.479 prostate cancer, and colon cancer. 1676 01:30:17.199 --> 01:30:19.560 All at once, my brothers and I just don't have 1677 01:30:19.760 --> 01:30:20.560 time to pursue. 1678 01:30:20.600 --> 01:30:23.079 No, wait a minute, now, wait a minute, wait, hold on, 1679 01:30:23.479 --> 01:30:26.239 hold on, hold on, back up a little here, hold on, 1680 01:30:27.399 --> 01:30:29.680 you have right now all of those cancers. 1681 01:30:31.199 --> 01:30:35.439 Well the colon cancer doctor, uh my doctor cut that out. 1682 01:30:35.800 --> 01:30:39.039 I have prostate long and brain cancer now, And I'm like, no, 1683 01:30:39.239 --> 01:30:40.000 are you he. 1684 01:30:40.119 --> 01:30:45.840 Just threw in a brain he threw in brain cancers? No, No, seriously, 1685 01:30:46.000 --> 01:30:49.279 you got all those cancers. You got all of them 1686 01:30:49.359 --> 01:30:49.720 right now? 1687 01:30:50.640 --> 01:30:57.720 Yeah, sir, you still want to have that off to me? Tom, 1688 01:30:57.800 --> 01:30:59.000 I got proof for all of that. 1689 01:30:59.239 --> 01:31:02.279 It's just that I go to radiation all the time, 1690 01:31:02.640 --> 01:31:05.079 you know, to the doctors, and it's just tough to 1691 01:31:05.159 --> 01:31:08.079 get a lawyer and then pursue this because Leslie needs to. 1692 01:31:09.079 --> 01:31:13.239 I'm not sure there's any damages here, but I don't 1693 01:31:13.239 --> 01:31:14.720 want to make light of it. I don't want to 1694 01:31:14.720 --> 01:31:16.880 make light of the racist thing. Actually, I don't want 1695 01:31:16.880 --> 01:31:18.840 to make light of cancer. If you really have cancer. 1696 01:31:19.159 --> 01:31:25.359 What's the prognosis on your cancer, Eric, they're all stage fours. Well, 1697 01:31:26.199 --> 01:31:28.560 you should be dead yesterday. So where are what? Tell 1698 01:31:28.640 --> 01:31:29.239 me what's going on? 1699 01:31:29.439 --> 01:31:29.520 Bro? 1700 01:31:30.920 --> 01:31:33.920 Well, I'm taking a lot of medication. 1701 01:31:34.600 --> 01:31:35.520 Are you on chemo? 1702 01:31:37.439 --> 01:31:37.880 Not yet? 1703 01:31:38.680 --> 01:31:41.960 I wonder Now you're starting to sound like maybe you're 1704 01:31:42.000 --> 01:31:48.880 putting you together. No, no, I yeah, revised, because it 1705 01:31:49.039 --> 01:31:52.760 sounds like hold on, put them on hold. I don't know. Now, 1706 01:31:52.920 --> 01:31:55.239 maybe this is a prank call and I'm feeling all 1707 01:31:55.359 --> 01:31:56.399 sorry for this guy. 1708 01:31:57.239 --> 01:31:57.439 Jack. 1709 01:31:57.560 --> 01:31:58.760 What's your comment, Jack? 1710 01:31:58.840 --> 01:32:04.760 Go ahead, Jack, a misunderstate. 1711 01:32:05.000 --> 01:32:07.000 There's a misunderstanding about the racism. 1712 01:32:08.319 --> 01:32:09.920 She's not racist. 1713 01:32:10.199 --> 01:32:15.319 Against his blackness, she's racist against his crumpiness. I guarantee 1714 01:32:15.359 --> 01:32:16.800 you she's a socialist liberal. 1715 01:32:16.880 --> 01:32:19.079 That could be Jack might have something there, but I 1716 01:32:19.159 --> 01:32:20.680 still think the guys bonkers. 1717 01:32:21.640 --> 01:32:25.359 Okay, Jake, Now, thank you Jack comment, Thank you seriously. 1718 01:32:25.479 --> 01:32:28.079 Now we're gowing to Jake, who has a comment. Go ahead, Jake. 1719 01:32:29.600 --> 01:32:31.760 Yeah, I just wanted to say it was just kind 1720 01:32:31.800 --> 01:32:33.680 of weird how you guys are finding every excuse for 1721 01:32:33.760 --> 01:32:36.079 this to not hold this lady accountable for clearly stating 1722 01:32:36.159 --> 01:32:36.880 she's a racist. 1723 01:32:37.159 --> 01:32:37.479 I don't know. 1724 01:32:37.680 --> 01:32:39.840 Oh not me, No, no, no, no, I'm not looking 1725 01:32:39.880 --> 01:32:40.920 for a few names. 1726 01:32:40.920 --> 01:32:41.680 I'm not saying names. 1727 01:32:41.720 --> 01:32:42.560 I'm not saying names. 1728 01:32:42.560 --> 01:32:45.079 I'm just saying some guys in your office are making 1729 01:32:45.159 --> 01:32:47.479 incredibly hard for this man to hold this lady accountable. 1730 01:32:47.840 --> 01:32:50.720 And it's kind of it's kind of out there. 1731 01:32:51.119 --> 01:32:53.880 Wait, wait, it's Jake. First of all, he's not a nut. 1732 01:32:54.279 --> 01:32:57.880 He's expressing his opinion and and we are kind of 1733 01:32:57.960 --> 01:33:00.680 looking for excuses. But you know why, Jake, because we 1734 01:33:00.800 --> 01:33:02.119 don't want to believe it's true. 1735 01:33:03.920 --> 01:33:06.039 It's been true for the last forty years that there's 1736 01:33:06.039 --> 01:33:07.600 people out there who are like this and we need 1737 01:33:07.680 --> 01:33:10.239 to hold them accountable and come together against people like 1738 01:33:10.319 --> 01:33:11.680 this because it gets overlooked. 1739 01:33:12.119 --> 01:33:13.960 And you're right, it does like this, you know, it 1740 01:33:14.079 --> 01:33:16.079 does it does get overlooked. 1741 01:33:15.680 --> 01:33:18.520 For a little bit of a character check here in 1742 01:33:18.640 --> 01:33:20.439 your office, and just to try to hold this lady 1743 01:33:20.479 --> 01:33:23.840 accountable for what she's saying, because being racist is one thing, 1744 01:33:24.159 --> 01:33:25.119 and that's being racist. 1745 01:33:25.560 --> 01:33:26.279 You can't just be a. 1746 01:33:26.279 --> 01:33:29.600 Little bit racist or be racist because this guy said 1747 01:33:29.640 --> 01:33:31.439 you were racist or whatever. No, if you're racist, you're 1748 01:33:31.439 --> 01:33:34.680 a racist and you hate certain people, and that's not right. 1749 01:33:34.840 --> 01:33:35.920 So I just wanted to make that clear. 1750 01:33:36.000 --> 01:33:39.399 Thank you well, thanks for calling, Jake. I appreciate your perspective. 1751 01:33:39.439 --> 01:33:41.560 We got more coming up on the Troubleshooter Show right 1752 01:33:41.600 --> 01:33:49.680 after this. Go with a sure thing Denver's Best roofer 1753 01:33:49.840 --> 01:33:52.720 Excel Roofing dot com. You don't pay a cent until 1754 01:33:52.760 --> 01:33:59.199 you're content. Time for an insurance checkup free, no obligation. 1755 01:33:59.279 --> 01:34:03.119 In comparison, call Compass Insurance paying too much your coverage 1756 01:34:03.119 --> 01:34:05.720 at dozens of insurance companies find out now three O 1757 01:34:05.840 --> 01:34:08.279 three seven seven to one help. You'll think you're his 1758 01:34:08.479 --> 01:34:11.039 only customer when you choose Frank durand the real estate 1759 01:34:11.159 --> 01:34:14.359 Man dot com to list your home with Remax Alliance 1760 01:34:14.640 --> 01:34:22.760 three three nine two zero sixteen twenty two. Hey Tom Martino, 1761 01:34:22.840 --> 01:34:26.840 you're travel shooter all right, I got an insurance question 1762 01:34:27.159 --> 01:34:29.439 comments on mark on Eric I want to take but 1763 01:34:29.560 --> 01:34:31.760 don you've been waiting. What is your insurance question? We 1764 01:34:31.800 --> 01:34:36.319 got Brian Burns with us Compass Insurance Group. Go ahead, sir, all. 1765 01:34:36.279 --> 01:34:41.279 Right, thank you, good afternoon. Hey insurance. My insurance question 1766 01:34:41.520 --> 01:34:46.279 has to do was both solar and house insurance. I 1767 01:34:46.760 --> 01:34:51.359 am looking at the additional cost of solar on the 1768 01:34:51.560 --> 01:34:56.119 house and to insure it. And I also was looking 1769 01:34:56.359 --> 01:35:01.439 at to do solar shingles and safe will not ensure 1770 01:35:01.520 --> 01:35:05.399 my house with solar shingles. And then the only way 1771 01:35:05.520 --> 01:35:12.079 I can get a quote for solar panels additional cost 1772 01:35:12.479 --> 01:35:15.760 is I have to have a new roof put on first, 1773 01:35:16.279 --> 01:35:20.159 as the insurance claims. So how can a person ever 1774 01:35:20.279 --> 01:35:20.640 heard of that? 1775 01:35:22.359 --> 01:35:23.119 Where's your roof? 1776 01:35:23.239 --> 01:35:23.520 Old? 1777 01:35:23.920 --> 01:35:25.880 Is that? Yeah? How old is your roof? 1778 01:35:27.159 --> 01:35:31.640 It's about ten years? But it's hell damage, so compasses 1779 01:35:31.760 --> 01:35:33.039 my insurance company. 1780 01:35:33.079 --> 01:35:36.079 Wait wait, wait is your house hell damaged? Now? 1781 01:35:37.439 --> 01:35:37.800 Correct? 1782 01:35:38.560 --> 01:35:38.880 Okay? 1783 01:35:39.319 --> 01:35:42.159 And and they're telling you you can't get a price 1784 01:35:42.279 --> 01:35:43.840 to ensure the solar. 1785 01:35:45.439 --> 01:35:48.479 Until I get the roof replaced. 1786 01:35:49.079 --> 01:35:50.279 I don't understand why. 1787 01:35:52.520 --> 01:35:56.119 I don't either. And this is a reason, if well. 1788 01:35:56.079 --> 01:35:59.039 Because you because you've been paid on that claim. Is 1789 01:35:59.119 --> 01:35:59.479 that right? 1790 01:36:01.039 --> 01:36:01.439 Correct? 1791 01:36:01.960 --> 01:36:05.199 That's why totally you know, that's why you know. 1792 01:36:05.520 --> 01:36:08.000 You have an open claim. Bro, you have an open claim. 1793 01:36:08.039 --> 01:36:09.680 They're not going to quote you. They're not going to 1794 01:36:09.800 --> 01:36:11.000 quote you on a new policy. 1795 01:36:11.680 --> 01:36:15.000 Well before you you you could get quote. We could 1796 01:36:15.000 --> 01:36:17.760 get a quote for you, assuming that the roof is replaced. 1797 01:36:17.800 --> 01:36:20.000 But yeah, any insurance company is going to require the 1798 01:36:20.079 --> 01:36:22.239 roof to be replaced before they're going to put insurance 1799 01:36:22.279 --> 01:36:22.479 on you. 1800 01:36:22.720 --> 01:36:27.560 Right, So then so then the further that question, how 1801 01:36:27.680 --> 01:36:30.720 can I decide if I want to get a price 1802 01:36:30.960 --> 01:36:35.920 on solar shingles as opposed to solar panels. 1803 01:36:36.359 --> 01:36:38.279 Okay, you want to know what's going to be cheaper 1804 01:36:38.359 --> 01:36:39.000 to ensure? 1805 01:36:41.520 --> 01:36:45.359 Yes, well, solar panels the only thing. The only thing 1806 01:36:45.399 --> 01:36:47.520 you do with solar panels. We just have to add 1807 01:36:47.880 --> 01:36:50.159 that into the dwelling limit. It's just part of the 1808 01:36:50.279 --> 01:36:53.840 dwelling coverage. Is there's not a separate coverage. Hardly, it'll hardly, 1809 01:36:54.039 --> 01:36:55.239 you'll hardly notice it. 1810 01:36:57.199 --> 01:37:00.359 Two thousand dollars a year is a pretty good chunk 1811 01:37:00.439 --> 01:37:01.000 of change. 1812 01:37:01.359 --> 01:37:03.119 You're not going to pen You're not going to spend 1813 01:37:03.159 --> 01:37:05.520 an extra two grand for a solar system you're ever 1814 01:37:05.920 --> 01:37:07.960 ever for the insurance. 1815 01:37:08.119 --> 01:37:12.520 Never never, That's what I was quoted by. 1816 01:37:12.600 --> 01:37:17.159 Who now, okay, Catrina Katrino. 1817 01:37:17.800 --> 01:37:20.880 No wait wait wait did she say that you're going 1818 01:37:20.960 --> 01:37:25.720 to pay an extra two grand just for the solar? 1819 01:37:27.560 --> 01:37:28.079 Correct? 1820 01:37:28.600 --> 01:37:28.760 Now? 1821 01:37:28.960 --> 01:37:30.359 I think there's a misunderstanding. 1822 01:37:30.520 --> 01:37:33.039 You know what, you can call me and you and 1823 01:37:33.159 --> 01:37:35.279 I can discuss it, because there is no way that 1824 01:37:35.399 --> 01:37:37.279 it would All it would be is that we would 1825 01:37:37.279 --> 01:37:40.319 have to increase your dwelling limit. So if the rate 1826 01:37:40.399 --> 01:37:42.119 is going up two thousand, that very well might be 1827 01:37:42.199 --> 01:37:45.359 you're being penalized for the claim or for some other reason, 1828 01:37:45.479 --> 01:37:47.159 but it's not because of the solar. 1829 01:37:48.520 --> 01:37:51.680 In other words, your rate isn't going to change by 1830 01:37:51.800 --> 01:37:56.840 two thousand dollars just because of solar. Right. 1831 01:37:57.319 --> 01:38:01.800 Ever, Well, that's what I I was understanding. We're talking 1832 01:38:01.960 --> 01:38:06.920 with the agents. So I'm at quagmire U before the 1833 01:38:07.039 --> 01:38:07.439 end of the show. 1834 01:38:07.439 --> 01:38:08.800 I don't want to leave that hanging out there. I 1835 01:38:08.880 --> 01:38:09.279 really don't. 1836 01:38:09.800 --> 01:38:09.840 You. 1837 01:38:10.079 --> 01:38:10.960 Could you sell to her? 1838 01:38:11.319 --> 01:38:13.760 Yeah, I mean talk to her. Yeah, hold on, we 1839 01:38:13.880 --> 01:38:17.680 need to get your information, all right, Mark, if you 1840 01:38:17.920 --> 01:38:20.319 could get his cell DOWNE just. 1841 01:38:20.399 --> 01:38:22.399 Check down and give it to Brian, just text it 1842 01:38:22.479 --> 01:38:22.760 over to me. 1843 01:38:22.840 --> 01:38:24.640 Yeah, yeah, okay, good put them on hold in and 1844 01:38:24.680 --> 01:38:26.640 well that's what we'll do. Okay, I got to take 1845 01:38:26.680 --> 01:38:28.920 this break. We're gonna come back for comments on Eric 1846 01:38:29.000 --> 01:38:31.319 and the rest of his story, which is really crazy. 1847 01:38:31.439 --> 01:38:39.279 Coming up. Go with a sure thing Denver's best roofer 1848 01:38:39.479 --> 01:38:42.359 Excel Roofing dot com. You don't pay a cent until 1849 01:38:42.399 --> 01:38:48.840 you're content. Time for an insurance check up free, no obligation. 1850 01:38:48.880 --> 01:38:52.720 In comparison, call Compass Insurance paying too much your coverage 1851 01:38:52.720 --> 01:38:55.319 at dozens of insurance companies find out now three O 1852 01:38:55.439 --> 01:38:57.760 three seven to seven to one help. You'll think you're 1853 01:38:57.840 --> 01:39:00.159 his only customer when you choose Frank to and the 1854 01:39:00.239 --> 01:39:02.840 real estate Man dot com to list your home with 1855 01:39:03.000 --> 01:39:06.520 Remax Alliance three all three nine two zero sixteen twenty two. 1856 01:39:07.399 --> 01:39:09.880 All right, I want to take these comments real quick. Marcus, 1857 01:39:09.960 --> 01:39:12.039 what is your comment on Eric, the guy who said 1858 01:39:12.039 --> 01:39:14.520 he was called a racist or excuse me, not called 1859 01:39:14.560 --> 01:39:17.199 the racist. A woman said I'm racist, won't wait on 1860 01:39:17.319 --> 01:39:19.880 you at King Soupers. What do you think of him? 1861 01:39:21.119 --> 01:39:23.640 I'm linking to the point, Like most of us, I 1862 01:39:23.760 --> 01:39:26.920 think there was some previous interaction with these two and 1863 01:39:27.520 --> 01:39:30.640 shit added up and made a dumb comment, there's Shitbate, 1864 01:39:32.159 --> 01:39:36.680 But my comment is more about people like change. In 1865 01:39:36.920 --> 01:39:40.000 my opinion, there is these fifty percent of the problem 1866 01:39:40.119 --> 01:39:44.119 right now because like you and Mark, you ask questions 1867 01:39:44.640 --> 01:39:47.079 and try to sit through the bs and get to 1868 01:39:47.800 --> 01:39:50.199 the meat of the matter. You don't just take everything 1869 01:39:50.239 --> 01:39:53.199 at based out. Strikes me as the kind of person 1870 01:39:53.560 --> 01:39:57.560 who takes me every everybody at their word with no research. 1871 01:39:57.760 --> 01:40:02.239 Every rapist is a rapist, every petibu pedophile, every racist 1872 01:40:02.359 --> 01:40:06.640 is a racist, and then they virtue signal shame and 1873 01:40:06.800 --> 01:40:11.920 condescend people into cow towing. So wow, I think the 1874 01:40:12.399 --> 01:40:14.880 Eric thing is going to end up being a nuphing burger. 1875 01:40:15.920 --> 01:40:18.560 Kate just hit a nerve with me because people like him, 1876 01:40:19.960 --> 01:40:22.039 I think they are most of the problem. 1877 01:40:22.159 --> 01:40:23.520 They are most of the problems. 1878 01:40:25.359 --> 01:40:28.119 Well, what he said was it sounded like we were 1879 01:40:28.159 --> 01:40:31.039 trying to discount it and look for excuses as opposed 1880 01:40:31.039 --> 01:40:33.680 to confronting it. There's a little bit of truth in it, 1881 01:40:33.800 --> 01:40:36.279 but it wasn't because we didn't believe it. It's because 1882 01:40:36.680 --> 01:40:39.159 we didn't want to believe it. I mean, in a way, 1883 01:40:39.279 --> 01:40:41.520 I think sometimes was a nut. 1884 01:40:41.760 --> 01:40:46.319 Just to state my opinion, No, kay, Well absolutely, But 1885 01:40:46.439 --> 01:40:49.800 if you guys if you guys didn't treat him like 1886 01:40:49.920 --> 01:40:52.439 you do every other call. Everybody calls me, says this 1887 01:40:52.640 --> 01:40:54.640 card dealer written me off, and you guys said, oh, well. 1888 01:40:54.560 --> 01:40:54.920 Here we go. 1889 01:40:55.439 --> 01:40:58.359 And you didn't do any sort of due diligence to try, 1890 01:40:58.720 --> 01:41:03.840 whether you call it confer or you know, or you know, 1891 01:41:04.039 --> 01:41:08.199 trying to gate the claim or whatever, would like you 1892 01:41:08.439 --> 01:41:12.399 disproving if you guys didn't put that kind of effort in, No, we. 1893 01:41:12.520 --> 01:41:15.319 Do, thank you. I called on, hold on, I want 1894 01:41:15.359 --> 01:41:17.640 to take store. I want to take Mike before the 1895 01:41:17.760 --> 01:41:20.199 end of the hour, Mike, can we just take Mike's 1896 01:41:20.199 --> 01:41:23.359 comment come back for more? Go ahead, Mike, what's your comment? 1897 01:41:24.640 --> 01:41:26.800 Yeah, I'm just wearing a bible that. 1898 01:41:32.239 --> 01:41:35.359 Oh god, Mike, you keep calling back with the same crap. 1899 01:41:35.520 --> 01:41:38.760 He says, it's a it's the guy that's called in before, 1900 01:41:39.079 --> 01:41:42.920 who we don't think, so all right, I mean, we're 1901 01:41:42.960 --> 01:41:46.279 gonna come back to Eric again. And also we're checking 1902 01:41:46.359 --> 01:41:49.920 on that insurance for solar panels because we're sure he 1903 01:41:50.000 --> 01:41:53.359 got that wrong. And more coming up on the Troubleshooter Show. 1904 01:41:54.399 --> 01:41:57.640 Go with a sure thing Denver's Best roofer Excel roofing 1905 01:41:57.760 --> 01:42:00.399 dot com. You don't pay a cent until you're ten. 1906 01:42:03.760 --> 01:42:06.920 Time for an insurance check up free, no obligation. In comparison, 1907 01:42:07.079 --> 01:42:10.640 call Compass Insurance. Pay too much your coverage at dozens 1908 01:42:10.640 --> 01:42:13.399 of insurance companies find out now three all three seven 1909 01:42:13.479 --> 01:42:16.279 seven to one help. You'll think you're his only customer 1910 01:42:16.359 --> 01:42:18.520 when you choose Frank durand the real estate Man dot 1911 01:42:18.640 --> 01:42:21.920 com to list your home with Remax Alliance three all 1912 01:42:21.960 --> 01:42:23.880 three nine two zero sixteen twenty two. 1913 01:42:24.840 --> 01:42:29.920 Yeah, rip. 1914 01:42:31.800 --> 01:42:33.960 News need advice? 1915 01:42:34.039 --> 01:42:34.800 Who you don't have? 1916 01:42:37.079 --> 01:42:42.079 Come runingxious sustass can Shooter's gonna help? 1917 01:42:42.359 --> 01:42:45.039 Come man, This is. 1918 01:42:45.079 --> 01:42:46.359 The Troubleshooter Show. 1919 01:42:47.039 --> 01:42:51.760 No Tom Martine, Okay, I'm Tom Martino, your troubleshooter. Three 1920 01:42:51.800 --> 01:42:54.039 oh three seven one three A two five five. This 1921 01:42:54.159 --> 01:42:56.760 hour brought to you by Frank Duran, the real Estateman 1922 01:42:56.880 --> 01:43:01.520 dot com for honesty, integrity, uh and for skill selling 1923 01:43:01.840 --> 01:43:05.319 houses for more money, faster than the market, and he 1924 01:43:05.640 --> 01:43:08.920 has stats to prove it. And he'll do a free 1925 01:43:09.079 --> 01:43:11.840 evaluation of your home free to tell you what it 1926 01:43:11.880 --> 01:43:13.960 will sell for, what you'll net, what you can buy 1927 01:43:14.119 --> 01:43:17.720 all of that, He'll he'll do a complete analysis free 1928 01:43:17.760 --> 01:43:20.720 of charge, no obligation. Three oh three nine two zero 1929 01:43:21.399 --> 01:43:24.800 sixteen twenty two franked around the Real Estate man dot com. 1930 01:43:25.000 --> 01:43:28.159 All right, so this kind of took over and I 1931 01:43:28.239 --> 01:43:29.760 didn't mean it too, but it did. We did have 1932 01:43:29.880 --> 01:43:32.039 some insurance questions. We still have another one we're going 1933 01:43:32.079 --> 01:43:35.439 to address with Don about the solar and additional costs. 1934 01:43:36.000 --> 01:43:38.239 But what because I have Brian Burns with me from 1935 01:43:38.239 --> 01:43:43.159 Compass Insurance Group. But here's the deal. Eric called and said, Tom, 1936 01:43:43.239 --> 01:43:46.239 I went to King Supers to buy cigarettes. There was 1937 01:43:46.279 --> 01:43:48.960 a woman up there behind the counter getting cigarettes for 1938 01:43:49.000 --> 01:43:51.239 someone else, and I said, while you're while you're up there, 1939 01:43:51.800 --> 01:43:53.800 can you get me a pack of Marlboroughs or two 1940 01:43:53.880 --> 01:43:57.600 packs of Marlboroughs? And she said, have Leonard help you. 1941 01:43:58.159 --> 01:44:02.680 I'm racist. So Leonard is a black man. Eric, who 1942 01:44:02.800 --> 01:44:04.800 called in about this is a black man. So he 1943 01:44:04.960 --> 01:44:08.359 claims a white clerk at King Souper's would not get 1944 01:44:08.439 --> 01:44:13.640 him cigarettes and told him why, and she supposedly said, 1945 01:44:14.279 --> 01:44:16.800 get Leonard to help you. I'm a racist. 1946 01:44:17.039 --> 01:44:20.399 I wonder if he called that person a racist at 1947 01:44:20.479 --> 01:44:20.920 some point. 1948 01:44:21.640 --> 01:44:24.520 Yeah, And that was a good observation that both Mark 1949 01:44:25.199 --> 01:44:30.399 and Jr. Made afterwards that maybe she was just feeding 1950 01:44:30.560 --> 01:44:34.000 back Eric's own line that Eric maybe accuses her all 1951 01:44:34.039 --> 01:44:36.800 the time of being racist, and she got tired of it, 1952 01:44:36.960 --> 01:44:39.600 and when Eric asked her for a favor, she said, no, 1953 01:44:40.279 --> 01:44:43.720 have Leonard help you. I'm racist. Maybe that was sarcasm, 1954 01:44:43.800 --> 01:44:44.159 I don't know. 1955 01:44:44.520 --> 01:44:46.600 And I wanted to get Leonard. I have called his 1956 01:44:46.800 --> 01:44:50.199 phone ten times now we can't get Leonard on. And 1957 01:44:50.399 --> 01:44:53.800 he also gave me the assistant manager's name. I believe 1958 01:44:53.880 --> 01:44:56.800 it was Sherry, and he assured me that Cherry would 1959 01:44:56.880 --> 01:44:59.600 talk to me. Erry doesn't pick up either all. 1960 01:45:00.000 --> 01:45:02.479 Now, Mark did call over to the store and talk 1961 01:45:02.560 --> 01:45:04.720 to someone else who said we had to call corporate. 1962 01:45:05.520 --> 01:45:09.520 So during this discussion, Jake called in with a comment, 1963 01:45:10.159 --> 01:45:13.680 and I don't think there was anything wrong with a comment. 1964 01:45:13.760 --> 01:45:17.960 What he said was instead of you guys making up 1965 01:45:18.079 --> 01:45:20.640 excuses as to why did this happen or if it 1966 01:45:20.760 --> 01:45:24.560 really happened, or looking for reasons why it didn't happen, 1967 01:45:24.680 --> 01:45:27.840 maybe it really did and you should address the racism part. 1968 01:45:28.319 --> 01:45:31.199 And then I think there was nothing wrong with that comment. 1969 01:45:31.319 --> 01:45:36.079 What he was saying is why not investigate both sides? 1970 01:45:36.159 --> 01:45:39.439 I think he was saying, But Jake, go ahead, and 1971 01:45:39.880 --> 01:45:43.960 you called back, go ahead, because Marcus called in later 1972 01:45:44.079 --> 01:45:47.560 and criticized you, saying that you're the type that takes 1973 01:45:47.680 --> 01:45:50.760 everything at face value and you never vet it out, 1974 01:45:51.359 --> 01:45:55.039 and basically, every rapist is a rapist, every racist is 1975 01:45:55.079 --> 01:45:58.319 a racist, every you know, every bad person is a 1976 01:45:58.399 --> 01:46:01.840 bad person, and you don't ferret it out or or 1977 01:46:02.000 --> 01:46:02.279 vet it. 1978 01:46:02.720 --> 01:46:06.399 Go ahead, Jake, Yeah, yeah, Well I just I took 1979 01:46:06.560 --> 01:46:08.039 my lunch break to call back, so I was just 1980 01:46:08.079 --> 01:46:10.279 gonna try to make this quick. But I also got 1981 01:46:10.359 --> 01:46:12.479 called a nut on public radio, so that's another reason 1982 01:46:12.520 --> 01:46:15.439 I called back. But yeah, in regards to my comment, 1983 01:46:16.479 --> 01:46:19.479 you know this, there there's been people who died, you know, 1984 01:46:19.600 --> 01:46:23.279 fighting for what we're talking about right now, and that's 1985 01:46:23.520 --> 01:46:25.920 that's the fact that this lady admitted that she's a racist, 1986 01:46:26.479 --> 01:46:29.039 and there's people out there who are trying to look 1987 01:46:29.079 --> 01:46:31.319 for excuses as to why she can be racist. 1988 01:46:31.880 --> 01:46:34.199 It's not it's not it's I don't think no, no, 1989 01:46:34.399 --> 01:46:37.079 I don't think anyone's trying to justify racism. 1990 01:46:39.119 --> 01:46:41.199 Well, the fact that you say you're racist and then 1991 01:46:41.640 --> 01:46:44.119 you know, you brush it off like it's nothing, that's. 1992 01:46:44.079 --> 01:46:46.880 That's the This is ridiculous. We don't know the context 1993 01:46:46.960 --> 01:46:47.199 of it. 1994 01:46:49.840 --> 01:46:50.039 Either. 1995 01:46:50.119 --> 01:46:51.159 I don't I don't know the cost. 1996 01:46:51.319 --> 01:46:54.279 We're not sure she really we're saying is we're not 1997 01:46:54.439 --> 01:46:56.079 sure if she said it or if. 1998 01:46:56.359 --> 01:46:59.880 For example, Jake, how about if Eric called her racist 1999 01:47:00.279 --> 01:47:03.479 numerous times because possibly she doesn't like Trump. 2000 01:47:03.720 --> 01:47:05.680 Let's just say that happened, she's racist? 2001 01:47:06.000 --> 01:47:06.199 Wow? 2002 01:47:06.239 --> 01:47:08.279 Okay, well there you go. Hey, See that's why I 2003 01:47:08.399 --> 01:47:09.279 call you a nut. 2004 01:47:09.680 --> 01:47:12.079 If it looks like a nut, tastes like a nut, 2005 01:47:12.359 --> 01:47:14.159 and it's liberal, it's a nut. 2006 01:47:15.239 --> 01:47:15.399 Yeah. 2007 01:47:15.479 --> 01:47:17.760 Well, if someone says they're racist and amidst the racist 2008 01:47:17.760 --> 01:47:20.880 and they're probably racist, and then anyone who supports that. 2009 01:47:21.000 --> 01:47:23.359 But what what Mark was saying is she could have 2010 01:47:23.439 --> 01:47:25.880 been saying it out of sarcasm because he called her. 2011 01:47:25.880 --> 01:47:26.479 Doesn't matter. 2012 01:47:26.640 --> 01:47:27.760 You don't say that nowadays. 2013 01:47:27.840 --> 01:47:29.359 This is twenty twenty four, This isn't. 2014 01:47:34.319 --> 01:47:36.359 So you're saying that we shouldn't even say it. 2015 01:47:36.560 --> 01:47:37.720 It's cancel culture. 2016 01:47:37.800 --> 01:47:37.960 Man. 2017 01:47:38.039 --> 01:47:41.359 You're talking to mister vanton sarcastic, right, shake, Is that 2018 01:47:41.439 --> 01:47:42.039 what you're saying? 2019 01:47:43.239 --> 01:47:44.279 What do you mean, Tom? 2020 01:47:44.399 --> 01:47:46.720 No, I'm being serious, Like, you can't you can't say 2021 01:47:46.760 --> 01:47:50.159 you're racist and then not serve somebody when you're a service. 2022 01:47:50.560 --> 01:47:53.000 No, No, you can't. You're right, You're right. You can't 2023 01:47:53.039 --> 01:47:54.079 do that. I agree with that. 2024 01:47:54.319 --> 01:47:56.479 That's what I'm talking about. That's what I agree about here. 2025 01:47:56.479 --> 01:47:58.520 I don't care about anything else that what you guys 2026 01:47:58.600 --> 01:47:59.520 think happened. 2027 01:47:59.319 --> 01:48:02.079 Or what, whether she's real or not. She shouldn't have 2028 01:48:02.119 --> 01:48:03.560 said that and refused service. 2029 01:48:03.680 --> 01:48:06.680 We once again, that's an assumption she actually said it. 2030 01:48:06.960 --> 01:48:09.840 If we recall here, Jake, this guy's had five kinds 2031 01:48:09.880 --> 01:48:10.520 of cancers. 2032 01:48:10.600 --> 01:48:14.840 Now we're not sure of IC's credibility talking about I 2033 01:48:14.880 --> 01:48:16.840 didn't call to talk about cancer. I called to talk 2034 01:48:16.880 --> 01:48:20.239 about a lady saying she's racist, denying service to a 2035 01:48:20.319 --> 01:48:24.359 black man, and then admittedly admitting she's racist. 2036 01:48:24.479 --> 01:48:27.279 She well, she never admitted she. We don't know if 2037 01:48:27.319 --> 01:48:29.800 she said that or not. We have no idea. 2038 01:48:32.159 --> 01:48:34.640 Okay, well, well okay, Jake, Okay, thank you. 2039 01:48:35.840 --> 01:48:38.159 Oric could call up and say some guy named Jake 2040 01:48:38.600 --> 01:48:41.319 just called me a racist and told me he was racist. 2041 01:48:41.640 --> 01:48:44.520 Yeah, Jake. All we're doing is we're ferreting it out. Okay, 2042 01:48:44.560 --> 01:48:49.439 we're vetting it out. Eric Mark told me to talk 2043 01:48:49.560 --> 01:48:54.439 to you about your past experience with this same King 2044 01:48:54.600 --> 01:49:00.279 Soupers and it may shed light on the situation. And 2045 01:49:00.439 --> 01:49:03.479 he wanted me to ask you about burritos. 2046 01:49:06.000 --> 01:49:08.720 Yeah, I've been selling burritos there for years to all 2047 01:49:08.800 --> 01:49:09.560 the departments. 2048 01:49:09.680 --> 01:49:12.520 They love my burritos. I'm sold burritos to your U, 2049 01:49:12.920 --> 01:49:13.840 your buddy Dan. 2050 01:49:14.079 --> 01:49:19.039 I mean, oh, you just advertised them when Peter and 2051 01:49:19.119 --> 01:49:24.399 I told you, Oh my god, I just advertised jewelry store. 2052 01:49:24.600 --> 01:49:25.720 Yeah, the jewelry store. 2053 01:49:26.000 --> 01:49:26.640 Oh okay. 2054 01:49:26.760 --> 01:49:29.520 David ellis his white Yes, him and his wife buy 2055 01:49:29.600 --> 01:49:33.399 my burritos. Kim Munson buy my burritos every Thursday. Kalos. 2056 01:49:33.439 --> 01:49:36.720 All right, So you make burritos and you were selling 2057 01:49:36.800 --> 01:49:38.079 them at this King Soupers. 2058 01:49:38.119 --> 01:49:42.239 Where were you selling them inside and outside? But when 2059 01:49:42.359 --> 01:49:43.720 COVID came, I had. 2060 01:49:43.640 --> 01:49:48.119 To stop and everybody would come outside and she would 2061 01:49:48.319 --> 01:49:51.520 snitch on me. When you know, like the potice department 2062 01:49:51.560 --> 01:49:53.680 in the back room department would come outside and buy 2063 01:49:53.720 --> 01:49:54.279 the burritos. 2064 01:49:54.319 --> 01:49:55.039 She would stitch. 2065 01:49:55.199 --> 01:49:57.319 She didn't like it, Leslie. 2066 01:49:57.520 --> 01:50:01.680 She had do you know what Tom or is this mark? 2067 01:50:02.399 --> 01:50:02.479 Now? 2068 01:50:02.640 --> 01:50:04.560 This is both of us, both of us. 2069 01:50:04.560 --> 01:50:05.880 Okay, she's so brazen. 2070 01:50:06.199 --> 01:50:08.720 Lastly, she'll probably answer the phone and. 2071 01:50:08.840 --> 01:50:12.560 You guys ask her because the phone is right by customers. 2072 01:50:12.600 --> 01:50:14.720 Hey, we get Hey, we've got a guy Jr. 2073 01:50:14.840 --> 01:50:16.439 I don't know if it's the same one that always 2074 01:50:16.439 --> 01:50:18.760 calls I doubt it, though, he says he's had a 2075 01:50:18.880 --> 01:50:22.399 problem time with the same Leslie at King supers. 2076 01:50:22.199 --> 01:50:26.800 Is this Jr. From our YouTube Morons Jr Jr? 2077 01:50:27.039 --> 01:50:27.439 In Denver? 2078 01:50:28.239 --> 01:50:33.479 This is this is not Jr? From the YouTube channel. No, no, okay, okay, 2079 01:50:33.560 --> 01:50:34.119 go ahead, sir. 2080 01:50:35.039 --> 01:50:38.920 Anyways, I've had issues with Leslie well here recently. 2081 01:50:39.159 --> 01:50:39.920 She kind of cocky. 2082 01:50:40.159 --> 01:50:42.039 I had an issue with my credit card wouldn't work 2083 01:50:42.680 --> 01:50:44.119 and there I thought it was. 2084 01:50:44.159 --> 01:50:46.840 A system, the King supersystem, and she got real cocky 2085 01:50:47.600 --> 01:50:49.279 and didn't give me any time of day. 2086 01:50:49.399 --> 01:50:50.920 So she turned me over to somebody else. 2087 01:50:50.960 --> 01:50:51.840 So she's kind of cocky. 2088 01:50:52.079 --> 01:50:53.840 Okay, Now, are you black Jr. 2089 01:50:55.439 --> 01:50:59.560 No, well, I'm a brown Jr. So she was. 2090 01:50:59.800 --> 01:51:02.680 She was just she was She just could be a 2091 01:51:02.760 --> 01:51:03.560 nasty person. 2092 01:51:03.680 --> 01:51:05.640 Right, Well, she's got a coffee. 2093 01:51:05.720 --> 01:51:06.600 Yeah, she cacky. 2094 01:51:07.039 --> 01:51:09.199 I got cocky back and then she turned me over 2095 01:51:09.279 --> 01:51:11.560 to it to the lead person to handle my issue. 2096 01:51:11.600 --> 01:51:12.199 But she's cocky. 2097 01:51:12.960 --> 01:51:14.600 Okay, okay, all. 2098 01:51:14.520 --> 01:51:15.880 Right, I got you. I got you. 2099 01:51:16.039 --> 01:51:19.239 So apparently Eric Dad brings up a question I've asked you, 2100 01:51:19.359 --> 01:51:22.359 but be very honest, at any point, did you ever 2101 01:51:22.520 --> 01:51:23.640 call her racist? 2102 01:51:24.560 --> 01:51:29.720 Oh yeah, ever, okay, you know what, I'm trying to 2103 01:51:29.840 --> 01:51:32.479 drive right here at the King Superstar. I just picked 2104 01:51:32.520 --> 01:51:33.920 my wife up and. 2105 01:51:34.039 --> 01:51:35.880 I'm gonna go to Shelley right now. 2106 01:51:36.159 --> 01:51:38.720 Go get Shelley on the phone. We'd love to talk 2107 01:51:38.800 --> 01:51:40.560 to Shelley to shed some light on this. 2108 01:51:41.359 --> 01:51:44.279 I'm about three seconds away. 2109 01:51:44.479 --> 01:51:46.760 All right, we're gonna put you on hold. We're gonna 2110 01:51:46.800 --> 01:51:49.279 do this. Shelley is the assistant manager right. 2111 01:51:51.000 --> 01:51:52.079 Oh, that's Tracy. 2112 01:51:52.359 --> 01:51:55.159 Okay, who's Shelley the Shelley's the guest lady. 2113 01:51:56.680 --> 01:51:57.960 Shelley's the one that hurt it. 2114 01:51:58.000 --> 01:51:59.600 Here she is Shelley, Please come here? 2115 01:52:00.359 --> 01:52:02.800 Oh, I got to make sure she knows she's. 2116 01:52:04.800 --> 01:52:05.880 Glennard's not here. 2117 01:52:06.039 --> 01:52:08.600 I know here here, this is Tom Martine. 2118 01:52:08.920 --> 01:52:09.720 You got to go back in. 2119 01:52:09.960 --> 01:52:13.560 So I'm telling him that what resting there to me about? 2120 01:52:16.960 --> 01:52:17.439 Do you hear? 2121 01:52:17.840 --> 01:52:18.039 Yeah? 2122 01:52:18.159 --> 01:52:20.159 She says he's not sure, and say it. 2123 01:52:21.199 --> 01:52:22.039 Regina's in there. 2124 01:52:22.439 --> 01:52:23.760 Okay, Regina's here. 2125 01:52:24.000 --> 01:52:25.199 All right, go get Regina. 2126 01:52:25.960 --> 01:52:27.720 Make sure you tell them we're on the radio. 2127 01:52:27.840 --> 01:52:29.720 By the way, I'll make sure we know that. 2128 01:52:30.960 --> 01:52:33.720 So didn't she just say your buddy who you said 2129 01:52:33.720 --> 01:52:35.880 would verify and just said I'm not sure. 2130 01:52:35.960 --> 01:52:39.399 I can't she said I was in here, Eric, she 2131 01:52:39.520 --> 01:52:45.960 said I wasn't here. I can't say that, right, Yeah, 2132 01:52:46.119 --> 01:52:47.840 but Eric, you told us. 2133 01:52:47.800 --> 01:52:48.920 That she heard it. 2134 01:52:50.239 --> 01:52:51.680 There was so much confusion. 2135 01:52:51.800 --> 01:52:54.560 I thought Shelley was there, but Regina heard it. And 2136 01:52:54.640 --> 01:52:56.479 Regina's going to talk to you right here. 2137 01:52:56.520 --> 01:52:58.000 All right, Hey, you're center. 2138 01:52:58.119 --> 01:52:58.520 Put her on. 2139 01:52:58.680 --> 01:53:00.880 Let's talk to Regina, Okay. 2140 01:53:04.600 --> 01:53:06.319 I don't want to get Regina fired though. 2141 01:53:06.439 --> 01:53:09.119 My god, Oh no, she's big time. She's been. 2142 01:53:09.840 --> 01:53:12.880 She's big time, big time. Okay, good, good god, she's 2143 01:53:12.880 --> 01:53:16.159 a big time. I want to talk to big time 2144 01:53:16.359 --> 01:53:21.880 Gina where she's still listening big time. 2145 01:53:23.840 --> 01:53:24.960 I'm knocked on the door. 2146 01:53:28.279 --> 01:53:30.279 I bet they love I bet they love him. 2147 01:53:30.520 --> 01:53:38.239 Oh my god, come on, Regina, we're no kidding. 2148 01:53:38.359 --> 01:53:39.760 Do you know anybody in the deli? 2149 01:53:40.680 --> 01:53:42.720 Do you want us say? Do you want us to 2150 01:53:42.840 --> 01:53:46.840 take Wait a minute, wait a minute? Is is Are 2151 01:53:46.920 --> 01:53:48.560 you at that King Soupers right now? 2152 01:53:48.840 --> 01:53:49.039 Yes? 2153 01:53:49.199 --> 01:53:50.600 She's well around. 2154 01:53:50.640 --> 01:53:55.800 Well, is Leslie is Leslie working, is Leslie. 2155 01:53:55.520 --> 01:53:56.680 Working talking to him. 2156 01:53:56.680 --> 01:53:57.399 I wasn't in there. 2157 01:54:00.079 --> 01:54:00.359 In there. 2158 01:54:01.960 --> 01:54:04.920 Come on, man, know what Eric? So far none of 2159 01:54:04.960 --> 01:54:06.880 your witnesses are coming through for you. 2160 01:54:07.039 --> 01:54:11.079 Bro, brother Gina, would you would you tell him what. 2161 01:54:11.119 --> 01:54:15.119 You just told me. No, I don't have nothing to 2162 01:54:15.239 --> 01:54:15.960 do with that time. 2163 01:54:16.039 --> 01:54:19.199 I wasn't in there when anything happened, Leslie say it. 2164 01:54:19.359 --> 01:54:21.680 I mean I don't know if or not because I 2165 01:54:21.880 --> 01:54:22.720 was not in there. 2166 01:54:23.199 --> 01:54:27.319 Well, okay, thank you. So why is Eric putting on 2167 01:54:27.479 --> 01:54:29.640 witnesses that make him sound like a nut? 2168 01:54:29.960 --> 01:54:31.720 You would not make it an attorney, sir. 2169 01:54:32.560 --> 01:54:36.039 Hey, Eric, you're supposed to get supporting witnesses. All of 2170 01:54:36.159 --> 01:54:37.960 your witnesses are saying I didn't hear it. 2171 01:54:39.840 --> 01:54:41.880 Well, Tom, I'm not going to give up on this 2172 01:54:42.079 --> 01:54:43.000 buddy at all. 2173 01:54:43.119 --> 01:54:47.079 Right, yes, you're not. You're talking to strangers. Listen, I 2174 01:54:47.199 --> 01:54:50.199 want to ask you something. Is Leslie working right now? 2175 01:54:51.760 --> 01:54:54.840 Let me go, Let me ask you for Gina, don't don't. 2176 01:54:54.880 --> 01:54:56.640 Don't go in there yet. I want to take a break, 2177 01:54:57.039 --> 01:54:59.560 and then maybe you go ask Leslie if she'll admit 2178 01:54:59.640 --> 01:55:02.279 it on the phone that she's a racist. Hold on, 2179 01:55:02.399 --> 01:55:10.680 we got more coming right up. Go with a sure 2180 01:55:10.760 --> 01:55:14.199 thing Denver's Best roofer Excel Roofing dot com. You don't 2181 01:55:14.199 --> 01:55:20.239 pay a cent until you're content. Time for an insurance 2182 01:55:20.319 --> 01:55:24.439 checkup free, no obligation. In comparison, call Compass insurance paying 2183 01:55:24.479 --> 01:55:27.520 too much your coverage at dozens of insurance companies. Find 2184 01:55:27.520 --> 01:55:29.479 out Now three all three seven to seven to one. 2185 01:55:29.640 --> 01:55:32.439 Help You'll think you're his only customer when you choose 2186 01:55:32.479 --> 01:55:34.920 Frank durand the real estate man dot com to list 2187 01:55:35.000 --> 01:55:38.079 your home with Remax Alliance three all three nine two 2188 01:55:38.159 --> 01:55:41.960 zero sixteen twenty two. Hey, I'm getting a lot of 2189 01:55:42.119 --> 01:55:45.000 text from people who recognize Eric from a whole bunch 2190 01:55:45.039 --> 01:55:48.640 of talk shows. They say he's always calling into talk shows. 2191 01:55:49.399 --> 01:55:55.640 He's well known, and he's a staunch black conservative Trump supporter. Yeah, 2192 01:55:55.680 --> 01:55:58.359 because it is burritos with a hot temper? Does he 2193 01:55:58.439 --> 01:56:00.720 ever did you ever encounter. 2194 01:56:00.520 --> 01:56:03.520 Him on I don't think he's got a hot temper. 2195 01:56:03.640 --> 01:56:04.680 That seems a little odd. 2196 01:56:05.239 --> 01:56:08.840 Well that's what somebody said. Anyway, Who is. 2197 01:56:08.880 --> 01:56:12.239 That one guy? I actually bought a plane ticket or 2198 01:56:12.279 --> 01:56:13.560 we bought a plane ticket for. 2199 01:56:13.680 --> 01:56:17.079 You, and he's dead, right, I think, Well, I hate 2200 01:56:17.079 --> 01:56:18.600 to say that, but I think he is. I do too. 2201 01:56:18.760 --> 01:56:23.560 Keep going anyway, it was about oxygenated fuels. That was 2202 01:56:23.640 --> 01:56:24.279 his big thing. 2203 01:56:25.239 --> 01:56:25.399 Ah. 2204 01:56:25.920 --> 01:56:29.840 Anyway, So anyway, Jake who said we should investigate this 2205 01:56:30.000 --> 01:56:33.760 more and not just look for excuses, somebody says they're racist, 2206 01:56:33.840 --> 01:56:36.479 they are we can't get anyone to verify they even 2207 01:56:36.520 --> 01:56:39.000 said it, Eric, Eric tried to talk to three people 2208 01:56:39.079 --> 01:56:40.920 who all said, well, not us. 2209 01:56:41.119 --> 01:56:43.239 And Eric said they were all witnesses. 2210 01:56:43.920 --> 01:56:47.319 What do you have to add, Jake, Yeah, I mean, 2211 01:56:47.560 --> 01:56:49.640 just because you know that's not credible. I just wanted 2212 01:56:49.640 --> 01:56:51.760 to let Eric know that I believe him, and I 2213 01:56:51.840 --> 01:56:54.119 believe this stuff still happens today and people overlook it 2214 01:56:54.159 --> 01:56:56.279 all the time, and I would just want Eric to 2215 01:56:56.319 --> 01:56:58.520 know that he's a good man for standing up for 2216 01:56:58.720 --> 01:57:01.960 what he thinks is right, regardless of what everyone else 2217 01:57:02.039 --> 01:57:02.319 is saying. 2218 01:57:03.159 --> 01:57:06.359 Own three witnesses, his own three witnesses. 2219 01:57:06.920 --> 01:57:08.520 Just no one wants to speak on this. 2220 01:57:08.960 --> 01:57:10.319 Of course, no one okak on this. 2221 01:57:10.800 --> 01:57:13.560 But you want to just throw someone under the bus 2222 01:57:14.000 --> 01:57:15.600 that might have never said anything. 2223 01:57:16.560 --> 01:57:17.520 I don't know what she said. 2224 01:57:18.000 --> 01:57:20.439 I'm all I heard was if she said anything. 2225 01:57:20.680 --> 01:57:22.720 Hell, we don't even know if she's a real person. 2226 01:57:25.079 --> 01:57:28.079 You know, you have to admit, oh, Jake, Jake, Jake 2227 01:57:28.159 --> 01:57:29.920 sounds like he has a good heart. He really does. 2228 01:57:30.039 --> 01:57:32.640 I'm not kidding now, but you got to admit. Eric 2229 01:57:32.720 --> 01:57:34.319 doesn't sound too credible right now. 2230 01:57:35.439 --> 01:57:35.880 I don't know. 2231 01:57:35.920 --> 01:57:36.800 I've never met the guy. 2232 01:57:36.800 --> 01:57:38.720 I don't judge people like that. I just judge people 2233 01:57:38.800 --> 01:57:41.039 based off their character, and the fact that he's. 2234 01:57:41.199 --> 01:57:43.119 Trying to look for proof for this kind of tells 2235 01:57:43.159 --> 01:57:45.920 me a lot about him, and it tells. 2236 01:57:45.720 --> 01:57:46.439 Me he's a good guy. 2237 01:57:46.560 --> 01:57:49.000 So I'm gonna go ahead and believe, okay, And I'm 2238 01:57:49.000 --> 01:57:50.760 gonna go ahead and out side with you guys on 2239 01:57:50.840 --> 01:57:51.079 this one. 2240 01:57:51.119 --> 01:57:51.439 All right. 2241 01:57:51.680 --> 01:57:53.800 You can't believe the three other people whom he spoke 2242 01:57:53.840 --> 01:57:56.039 to this thing. They can't confirm that this happened. 2243 01:57:56.279 --> 01:57:58.279 Well, yeah, but they didn't say it didn't happen. They 2244 01:57:58.319 --> 01:58:01.119 said they weren't there. And why did Jake say, excuse me? 2245 01:58:01.199 --> 01:58:04.199 Why did Eric say they were there? Can you get 2246 01:58:04.319 --> 01:58:07.680 anyone to cooperate your story? One person? Can you? 2247 01:58:09.079 --> 01:58:12.840 I'm trying my dangers. And then Shelley, she's the one 2248 01:58:12.920 --> 01:58:16.199 that said, uh, I went to the glass again and 2249 01:58:16.359 --> 01:58:19.279 I got out the car Tom at the Field Center. 2250 01:58:19.359 --> 01:58:23.319 I said, Shelley, you said that wasn't right what Leslie said? 2251 01:58:23.399 --> 01:58:25.000 Why are you backing out now? 2252 01:58:25.920 --> 01:58:29.800 And then Regina she's so afraid to tell because of 2253 01:58:29.960 --> 01:58:34.279 you guys. They're scared to death. And then Tracy, the 2254 01:58:34.439 --> 01:58:36.079 assistant manager. 2255 01:58:35.640 --> 01:58:39.119 Of the Black Lady, She's off today. And I want it. 2256 01:58:39.239 --> 01:58:42.640 I wanted Martin. Well, Leslie, I asked. 2257 01:58:43.960 --> 01:58:44.399 Regina. 2258 01:58:45.399 --> 01:58:50.079 I drove up to her because Regina and Shelley switched 2259 01:58:50.119 --> 01:58:55.439 out of the field center. Okay, Racy, okay, and Tracy's. 2260 01:58:55.039 --> 01:58:57.840 Offful and Leslie's on dang vacation. 2261 01:58:58.520 --> 01:59:01.239 You think I'm going to give up, you guys are crazy. 2262 01:59:01.359 --> 01:59:02.680 I don't think you're going to give up. 2263 01:59:02.760 --> 01:59:07.720 Man, No, because this story and that cuckoo cuckoo cut. 2264 01:59:08.560 --> 01:59:09.439 What are you talking about? 2265 01:59:09.680 --> 01:59:09.960 What are you? 2266 01:59:10.399 --> 01:59:10.560 Yeah? 2267 01:59:10.880 --> 01:59:12.159 I hear that cuckoo crott? 2268 01:59:12.359 --> 01:59:13.039 No you don't. 2269 01:59:13.960 --> 01:59:17.039 I'm going too all. I'm gonna follow up. And I 2270 01:59:17.159 --> 01:59:20.039 wish that you would get the police the corporal's number 2271 01:59:20.119 --> 01:59:21.840 that was standing right next to Lesser. 2272 01:59:21.960 --> 01:59:22.760 See if he'll lie. 2273 01:59:23.399 --> 01:59:24.279 Why did he hear it? 2274 01:59:24.640 --> 01:59:25.479 Of course he heard it. 2275 01:59:25.560 --> 01:59:28.119 He was he was standing right next to Leslie. 2276 01:59:28.560 --> 01:59:29.840 I have a badge number. 2277 01:59:30.119 --> 01:59:33.079 Wait, you actually have a police officer that heard it. 2278 01:59:34.119 --> 01:59:37.439 He gave me his card. I haven't okay, wait wait. 2279 01:59:37.319 --> 01:59:39.880 Wait wait will no, we will call him. What did 2280 01:59:39.920 --> 01:59:41.079 he say after he heard it? 2281 01:59:41.399 --> 01:59:42.319 I'll call him, give. 2282 01:59:42.239 --> 01:59:42.840 Me his number? 2283 01:59:43.800 --> 01:59:45.119 He said, I didn't hear nothing. 2284 01:59:45.319 --> 01:59:46.119 I'm gonna call wait. 2285 01:59:47.159 --> 01:59:51.319 Oh, well, he said he didn't hear nothing. No, no, no, 2286 01:59:51.880 --> 01:59:54.560 don't do that. No no, no, don't give it on 2287 01:59:54.680 --> 01:59:57.920 the air. But wait, Eric, he already told you he 2288 01:59:58.039 --> 01:59:58.680 didn't hear. 2289 01:59:58.600 --> 02:00:01.479 It, right, That's what he told me. 2290 02:00:01.680 --> 02:00:04.960 But you see, I want to ask you something. Do 2291 02:00:04.960 --> 02:00:07.520 you see a common thread and no one's heard it? 2292 02:00:07.760 --> 02:00:14.880 No one, No one heard it? No one, that's no 2293 02:00:15.000 --> 02:00:15.600 one heard it. 2294 02:00:15.760 --> 02:00:18.000 Why would the cop get fired? Does he work at 2295 02:00:18.079 --> 02:00:18.800 Kings as well? 2296 02:00:21.079 --> 02:00:24.800 He was well, no, no, he wouldn't get fired. But 2297 02:00:26.079 --> 02:00:29.960 I had asked him, I said, you heard that, right, Yeah, 2298 02:00:30.479 --> 02:00:31.359 I didn't hear nothing. 2299 02:00:31.479 --> 02:00:35.079 You know how they how you're condescending that people are like, 2300 02:00:35.159 --> 02:00:35.800 they didn't. 2301 02:00:35.600 --> 02:00:36.840 Hear nothing when they heard it. 2302 02:00:38.800 --> 02:00:40.560 Mark, get the cops badge number. 2303 02:00:40.600 --> 02:00:42.640 I'll talk to him here. 2304 02:00:42.720 --> 02:00:42.920 Yeah. 2305 02:00:42.960 --> 02:00:46.960 But basically he said he didn't hear anything. 2306 02:00:47.600 --> 02:00:51.800 He were standing right next to her, Tom and Mark. 2307 02:00:52.680 --> 02:00:54.880 It doesn't matter. He's not admitting it. 2308 02:00:55.079 --> 02:00:55.239 Wait. 2309 02:00:55.319 --> 02:00:58.960 Wait, we've got someone on YouTube, Robert, Robert Big Bear. 2310 02:00:59.319 --> 02:01:02.159 He happened to be there as well, and he didn't 2311 02:01:02.199 --> 02:01:02.439 hear it. 2312 02:01:03.479 --> 02:01:05.680 Oh that's cute. 2313 02:01:06.479 --> 02:01:08.640 I give you his name and phone numbers. 2314 02:01:08.680 --> 02:01:09.920 Sell you could call him. 2315 02:01:12.119 --> 02:01:14.600 Actually, we're giving we're gonna give it to chapter to 2316 02:01:14.680 --> 02:01:16.520 call he knows the insiders down there. 2317 02:01:18.000 --> 02:01:23.439 It's seven zero no, no, no, all. 2318 02:01:23.399 --> 02:01:26.239 Right, let's let's uh with that. Let's take a breace 2319 02:01:26.279 --> 02:01:28.159 that we can regroup, and then we have some information 2320 02:01:28.279 --> 02:01:30.479 for Don on his insurance. If you're still on mark, 2321 02:01:30.720 --> 02:01:37.800 we got more coming up. Go with a sure thing 2322 02:01:37.960 --> 02:01:41.239 Denver's Best roofer Excel Roofing dot com. You don't pay 2323 02:01:41.279 --> 02:01:47.359 a cent until you're content. Time for an insurance check 2324 02:01:47.439 --> 02:01:51.319 up free, no obligation. In comparison, call Compass Insurance paying 2325 02:01:51.359 --> 02:01:54.359 too much your coverage at dozens of insurance companies find 2326 02:01:54.399 --> 02:01:56.720 out now three oh three seven seven to one. Help. 2327 02:01:56.920 --> 02:01:59.560 You'll think you're his only customer when you choose Frank 2328 02:01:59.600 --> 02:02:02.039 durand the real estate Man dot com to list your 2329 02:02:02.119 --> 02:02:05.239 home with Remax Alliance three oh three nine two zero 2330 02:02:05.359 --> 02:02:19.159 sixteen twenty two. Yeah, Hi, Tom Martino, you're troubleshooter. Don 2331 02:02:19.520 --> 02:02:22.880 had the insurance question. Don Brian looked into it a bit. 2332 02:02:23.159 --> 02:02:26.960 You said that you were quoted. You said you were quoted. 2333 02:02:29.640 --> 02:02:31.359 Let me get him, let me wrangle him up. 2334 02:02:32.880 --> 02:02:36.199 He was talking back. So, Don, you said you were 2335 02:02:36.279 --> 02:02:38.840 quoted an extra two grand a year for solar. That's 2336 02:02:38.920 --> 02:02:39.199 not so. 2337 02:02:40.000 --> 02:02:42.239 It's just not so I'm trying to get him. Hold on, Tom, 2338 02:02:42.319 --> 02:02:46.680 go to one, all right, Julie, Don, Julie, okay, hold on. 2339 02:02:46.960 --> 02:02:48.640 Hold on. We're going to pick you up in a second. 2340 02:02:48.680 --> 02:02:48.800 Man. 2341 02:02:48.840 --> 02:02:50.520 We tried to bring you on and we couldn't hear you. 2342 02:02:50.640 --> 02:02:54.880 Hold on, all right, So who should I go to then? 2343 02:02:54.960 --> 02:02:57.720 Because Don is ready? I'm sorry I said all that 2344 02:02:57.840 --> 02:02:58.920 on air, didn't I Go ahead? 2345 02:02:59.000 --> 02:02:59.159 Yeah? 2346 02:02:59.359 --> 02:03:02.279 Go ahead, Don, I'm right. 2347 02:03:02.199 --> 02:03:05.920 Here, all right, bro, Listen, we checked into it, and 2348 02:03:06.119 --> 02:03:08.159 I think you were mistaken that the quote was two 2349 02:03:08.239 --> 02:03:11.479 thousand dollars extra for solar Go ahead. 2350 02:03:11.600 --> 02:03:11.760 Yeah. 2351 02:03:11.920 --> 02:03:13.600 So Don, I'm going to call you after the show 2352 02:03:13.640 --> 02:03:16.840 as well. But what it looks like is by adding 2353 02:03:16.960 --> 02:03:20.439 on the solar to your current policy, they are requiring 2354 02:03:20.560 --> 02:03:24.159 us to rerun a new cost estimator, and so some 2355 02:03:24.319 --> 02:03:26.239 of the things that we're adding on there. I think 2356 02:03:26.279 --> 02:03:29.800 there's some other structures too, but the total amount of 2357 02:03:29.840 --> 02:03:32.439 the dwelling limits having to go up because it's currently 2358 02:03:32.640 --> 02:03:36.600 underinsured according to their replacement cost estimator. But if we 2359 02:03:36.720 --> 02:03:39.800 were just to add just the if we didn't have 2360 02:03:39.880 --> 02:03:41.680 to do that, and we could just add on the 2361 02:03:41.800 --> 02:03:45.039 cost of the solar panels and then add that onto 2362 02:03:45.079 --> 02:03:47.880 the new policy. With the new roof, the premium would 2363 02:03:47.880 --> 02:03:51.319 actually go down I'm looking here by about six hundred 2364 02:03:51.319 --> 02:03:54.000 dollars a year because of the new roof. That's that's 2365 02:03:54.119 --> 02:03:57.319 the reason why that goes down, even though the dwelling 2366 02:03:57.359 --> 02:04:00.560 limits coming up a bit so, But because we're running 2367 02:04:00.600 --> 02:04:02.720 a new cost estimator, it looks like we're going to 2368 02:04:02.800 --> 02:04:06.840 have to increase the total amount. I've also got someone 2369 02:04:06.920 --> 02:04:08.840 working on a quote for the solar pant. 2370 02:04:08.960 --> 02:04:11.239 The solar total increase was how much? 2371 02:04:11.800 --> 02:04:14.720 Well, oh, there, it's telling him that he needs to 2372 02:04:14.800 --> 02:04:17.199 increase his dwelling limit by almost two hundred and twenty 2373 02:04:17.279 --> 02:04:18.039 thousand dollars. 2374 02:04:18.800 --> 02:04:21.800 Wow, because because he was under insured before. 2375 02:04:21.720 --> 02:04:23.720 Right, Well, because it's just been so long since it's 2376 02:04:23.840 --> 02:04:24.760 you know, it hasn't cost. 2377 02:04:24.680 --> 02:04:28.159 You know, don That's that's the disadvantage to shopping for insurance. 2378 02:04:28.239 --> 02:04:31.399 And I don't mean disadvantage because either way you would 2379 02:04:31.399 --> 02:04:33.840 have run into trouble. If you were underinsured, you were 2380 02:04:33.920 --> 02:04:36.920 to have run into trouble. So kind of hiding our 2381 02:04:37.000 --> 02:04:40.239 heads in the sand and paying less money for less 2382 02:04:40.279 --> 02:04:44.960 insurance isn't always a good idea, now, Brian, When you 2383 02:04:45.079 --> 02:04:46.800 are underinsured, it's dangerous. 2384 02:04:47.439 --> 02:04:51.800 Yeah, no, he had an additional fifty percent extended replacement costs. 2385 02:04:52.119 --> 02:04:55.319 So almost all of our customers and the companies allow. 2386 02:04:55.520 --> 02:04:58.319 Could he then stay put? Sometimes? 2387 02:04:58.520 --> 02:04:58.760 Yeah? 2388 02:04:59.079 --> 02:05:01.479 Well, I think it very well might be that the 2389 02:05:01.600 --> 02:05:04.119 solar panels is a better idea than the solar tile 2390 02:05:04.199 --> 02:05:06.159 because the solar tiles we would have to go to 2391 02:05:06.199 --> 02:05:08.560 a whole new carrier because save Co in his case, 2392 02:05:08.800 --> 02:05:11.239 doesn't that they don't rate for him, They don't allow. 2393 02:05:11.319 --> 02:05:13.520 But with a solar panel, do they have to rewrite 2394 02:05:13.560 --> 02:05:14.920 the entire costestum. We don't have to. 2395 02:05:15.079 --> 02:05:17.000 We have to run a new cost estimator. But I 2396 02:05:17.079 --> 02:05:18.880 think there's some things we can go through and make 2397 02:05:18.920 --> 02:05:22.239 sure we have accurate information and then see if we 2398 02:05:22.319 --> 02:05:23.760 can get that limit down a bit. 2399 02:05:23.800 --> 02:05:28.159 All right, So don really they will work with you 2400 02:05:28.279 --> 02:05:32.920 directly call them, okay, because I knew that there's no 2401 02:05:33.119 --> 02:05:36.399 way solar's going to add that much. If everything else 2402 02:05:36.560 --> 02:05:40.319 was equal and you weren't under insured before, what would 2403 02:05:40.399 --> 02:05:42.239 a solar system add to a home? 2404 02:05:42.399 --> 02:05:45.399 It truly, it's just the increase on the dwelling. So 2405 02:05:45.479 --> 02:05:47.800 if you're putting, if you're cost if it's costing sixty 2406 02:05:47.880 --> 02:05:51.359 thousand dollars, to get solar panels, we would increase the 2407 02:05:51.439 --> 02:05:55.199 dwelling limit by sixty thousand dollars if everything with a CV. 2408 02:05:55.640 --> 02:06:00.439 Is there any AGV insurance actual cash value for solar panels? 2409 02:06:00.479 --> 02:06:02.800 In other words, if they if they get busted up 2410 02:06:02.840 --> 02:06:05.680 and they're ten years old, I mean, how are they handled? 2411 02:06:05.760 --> 02:06:07.000 Is it like a roof on an. 2412 02:06:06.960 --> 02:06:09.399 Answer, It's handled as a roof. So if your roof 2413 02:06:09.840 --> 02:06:12.640 was actual cash I or if you have a wind 2414 02:06:12.720 --> 02:06:16.680 and hill deductible that's separate, that would be part of that. 2415 02:06:16.840 --> 02:06:18.079 Because it's on the roof, it's. 2416 02:06:18.000 --> 02:06:20.399 A part of your roof, the roof system. Okay, got it, 2417 02:06:20.600 --> 02:06:23.239 got it? Okay, I want to talk to Julie. Julie, 2418 02:06:23.319 --> 02:06:25.640 you have a problem with AutoNation. What's going on? Julie? 2419 02:06:27.119 --> 02:06:31.079 Hi, Tom, Thanks so much for taking my call. So 2420 02:06:31.239 --> 02:06:33.800 I'll make this as simple as I can. My husband 2421 02:06:33.800 --> 02:06:39.000 and I bought our Toyota four Runner, and we noticed 2422 02:06:39.640 --> 02:06:43.680 about newer used several months ago. It's with brand new 2423 02:06:43.920 --> 02:06:49.039 right off the showroom. Okay, we noticed spots. There are 2424 02:06:49.319 --> 02:06:53.720 ross colored spots underneath the outside of the on door 2425 02:06:53.960 --> 02:06:58.560 on the right side, off the protective film underneath. So 2426 02:06:58.840 --> 02:07:03.000 I brought the car into Toyota Automation off a Rappahle 2427 02:07:03.079 --> 02:07:08.159 Roads and somebody came down from their their little podium 2428 02:07:08.279 --> 02:07:10.479 and they looked at it and they said, oh, well, 2429 02:07:10.760 --> 02:07:13.000 you know, blah blah blah. So I said, I'd like 2430 02:07:13.079 --> 02:07:14.199 to speak to a manager. 2431 02:07:15.239 --> 02:07:17.239 What the blah blah blah? What was that like, No 2432 02:07:17.359 --> 02:07:19.640 big deal, don't worry about it, or we'll take care 2433 02:07:19.680 --> 02:07:19.840 of it. 2434 02:07:21.000 --> 02:07:23.760 Yes, when you know, when you come in, you will 2435 02:07:23.840 --> 02:07:27.680 your you run your car in and then somebody comes 2436 02:07:27.720 --> 02:07:29.920 down with their clipboard and they check you in. And 2437 02:07:30.119 --> 02:07:33.399 he didn't really want to address it. So I said, 2438 02:07:33.439 --> 02:07:36.560 I'd like to speak to a certain manager. And so 2439 02:07:37.279 --> 02:07:40.920 they called Pat Brown, he's the service manager of that place, 2440 02:07:41.680 --> 02:07:45.439 and he took pictures. They took pictures of the ross 2441 02:07:45.479 --> 02:07:48.560 colored spots, and he said he'd have to submit them 2442 02:07:48.680 --> 02:07:50.560 and he would call me back by July tenth. 2443 02:07:51.600 --> 02:07:52.520 He didn't call back. 2444 02:07:52.720 --> 02:07:54.760 All right, but Julie, I want to ask something about 2445 02:07:54.760 --> 02:07:58.000 the rust color spots. When you rub your finger on 2446 02:07:58.079 --> 02:08:01.640 those spots, is there an imp affection in the surface. 2447 02:08:03.720 --> 02:08:06.520 It's it's hard to know. It's really hard to know. 2448 02:08:06.760 --> 02:08:10.399 They are their spots all along. 2449 02:08:10.359 --> 02:08:13.239 That protective film. So it was factory. It was put 2450 02:08:13.319 --> 02:08:16.760 on at the factory. Okay, it's not on the other shide. 2451 02:08:16.800 --> 02:08:21.600 What protective film? Is it underneath the film? Yes? 2452 02:08:22.199 --> 02:08:24.560 Yes, And they couldn't even figure it out. 2453 02:08:25.760 --> 02:08:29.159 So the film is covering the film is covering up 2454 02:08:29.359 --> 02:08:33.640 those rough spots. Yes, and it's a clear film. Then 2455 02:08:33.720 --> 02:08:35.520 it's like a it's like a shield. 2456 02:08:35.880 --> 02:08:36.039 Yes. 2457 02:08:36.840 --> 02:08:37.039 Yes. 2458 02:08:37.560 --> 02:08:40.359 And the car and it's never been it's never been 2459 02:08:40.399 --> 02:08:41.359 wrecked on that side. 2460 02:08:41.439 --> 02:08:41.600 You know. 2461 02:08:41.800 --> 02:08:43.880 It is factory. It is put on by the factory. 2462 02:08:44.279 --> 02:08:46.600 How big are the spots? Are they bigger than the 2463 02:08:46.680 --> 02:08:48.640 head of a pin? Are they like a dime? How 2464 02:08:48.680 --> 02:08:50.680 big are they? Yes? 2465 02:08:50.760 --> 02:08:51.720 What they are? 2466 02:08:54.079 --> 02:08:57.800 They're they're varying, they're varying sizes. I hadn't really thought 2467 02:08:57.840 --> 02:08:58.079 about it. 2468 02:08:58.159 --> 02:09:00.560 What's the largest size a racer? 2469 02:09:01.000 --> 02:09:02.279 There are like a racer on? 2470 02:09:02.439 --> 02:09:02.720 Got it? 2471 02:09:03.479 --> 02:09:03.800 Got it? 2472 02:09:04.159 --> 02:09:04.439 Okay? 2473 02:09:05.119 --> 02:09:07.520 So if this is a mystery, now, if it's something 2474 02:09:08.000 --> 02:09:12.119 that's not RUSS, no problem. You know, I think they 2475 02:09:12.159 --> 02:09:15.560 should since this is put on by the factory, they 2476 02:09:15.600 --> 02:09:20.039 should just replace that strip. But at this point, Tom, 2477 02:09:20.880 --> 02:09:24.920 I have called seven times, I have called are you aware? 2478 02:09:26.079 --> 02:09:29.640 Are you so? What dealer did you buy it from? AutoNation? 2479 02:09:31.520 --> 02:09:34.039 We didn't buy it from AutoNation, but we bought it 2480 02:09:34.119 --> 02:09:37.399 from a Toyota. Oh, my husband. It was during COVID, 2481 02:09:37.520 --> 02:09:40.000 so it was twenty twenty and that was so I 2482 02:09:40.720 --> 02:09:42.800 can find out exactly. But it was a regular It 2483 02:09:42.880 --> 02:09:43.840 was right off the show run. 2484 02:09:43.920 --> 02:09:47.920 And why don't you just go to another dealer? Would though? 2485 02:09:48.760 --> 02:09:49.239 I don't know? 2486 02:09:49.479 --> 02:09:50.399 So that's my question. 2487 02:09:50.520 --> 02:09:55.520 Why I'm calling you, because I've called the tenth sixteen, seventeen, nineteen, seventeen, 2488 02:09:55.680 --> 02:09:58.560 twenty fourth, twenty third, twenty fourth and my husband. 2489 02:09:58.960 --> 02:10:02.119 But truly, if if this dealer is so bad, do it. 2490 02:10:02.640 --> 02:10:06.880 You can go to any dealer, Okay. 2491 02:10:06.920 --> 02:10:09.640 All right, if that's your suggestion, that oh my suggestion. 2492 02:10:09.840 --> 02:10:13.640 I got two suggestions. Okay, I think you should try 2493 02:10:13.920 --> 02:10:18.359 a better Toyota dealer. There are some really good Toyota dealers. 2494 02:10:18.520 --> 02:10:20.840 I didn't know there was a difference, Thank you so much. 2495 02:10:20.920 --> 02:10:21.520 I really didn't. 2496 02:10:21.720 --> 02:10:24.760 There's a big difference. But you don't that. The secret 2497 02:10:24.960 --> 02:10:28.840 is listen, The secret is this. This car is still 2498 02:10:28.920 --> 02:10:34.000 under warranty, right, yes, when you take it in, please 2499 02:10:34.119 --> 02:10:36.920 listen to me. When you take it in, do not 2500 02:10:37.279 --> 02:10:40.319 mention any of the trouble you had with the other 2501 02:10:40.439 --> 02:10:42.520 dealer or they wouldn't look at it. Don't say that, 2502 02:10:42.800 --> 02:10:45.159 don't pollute it, Okay, simply say this. 2503 02:10:46.000 --> 02:10:46.479 Just say this. 2504 02:10:47.479 --> 02:10:50.760 My car is under warranty. And you know what, I've 2505 02:10:50.920 --> 02:10:54.039 noticed these strange spots underneath this. Why would it be 2506 02:10:54.119 --> 02:10:58.199 under warranty though it's still under warranty, isn't it? Or not? 2507 02:10:59.800 --> 02:11:00.680 It should be? 2508 02:11:00.800 --> 02:11:03.920 But my husband and I bought a I mean, we 2509 02:11:04.039 --> 02:11:07.399 got a stocked warranty. We got the whole, the whole 2510 02:11:07.399 --> 02:11:07.840 sha bank. 2511 02:11:08.399 --> 02:11:11.039 Well, what I mean is you is it under warranty? 2512 02:11:11.079 --> 02:11:12.479 I'm assuming it is, is it or not? 2513 02:11:12.720 --> 02:11:12.920 Yes? 2514 02:11:13.840 --> 02:11:17.000 Yes, it's a twenty twenty. Is it a twenty twenty? 2515 02:11:17.319 --> 02:11:17.479 Yeah? 2516 02:11:18.199 --> 02:11:22.359 Yes it is two three four? Okay, so it's probably 2517 02:11:22.359 --> 02:11:23.800 sill underworraning how many miles on it? 2518 02:11:23.920 --> 02:11:26.720 Well, everything i'm reading says the basic warranty on a 2519 02:11:26.800 --> 02:11:30.399 Toyota is three years or thirty six thousand miles. 2520 02:11:32.239 --> 02:11:33.680 How many miles are on it? 2521 02:11:35.319 --> 02:11:39.000 Oh my gosh, Tom, I'm sorry, I don't know over 2522 02:11:39.119 --> 02:11:39.800 three years. 2523 02:11:40.159 --> 02:11:42.319 It's our third card, so we don't we hardly? 2524 02:11:42.560 --> 02:11:46.319 Okay. Well, I'm assuming I was assuming it's under warranty. 2525 02:11:46.359 --> 02:11:48.840 If it's not under warranty, you're not going to like 2526 02:11:48.920 --> 02:11:51.119 this answer, they don't have to do anything. 2527 02:11:52.720 --> 02:11:55.520 Well, as long as it's fair, I'm fine with it. 2528 02:11:55.680 --> 02:11:57.520 What do you mean fair? I said, they don't have 2529 02:11:57.560 --> 02:11:58.119 to do anything. 2530 02:11:58.359 --> 02:12:01.399 Listen, if it's not if it's not under warranty, then 2531 02:12:01.479 --> 02:12:04.399 that's the way it is. If it is, if it 2532 02:12:04.520 --> 02:12:08.560 is under warranty and it's their error, they should fix it. 2533 02:12:09.119 --> 02:12:11.319 Well, of course they should, but I want to know 2534 02:12:11.479 --> 02:12:15.039 if it is a problem. I would take it where 2535 02:12:15.079 --> 02:12:20.000 are you located normally, where are you from? Okay? Good? Okay. 2536 02:12:20.640 --> 02:12:27.479 I would make an appointment with Michael's autobody that's right 2537 02:12:27.600 --> 02:12:30.199 off of it's right in your Castle Rock North part 2538 02:12:30.239 --> 02:12:30.920 of Castle Rock. 2539 02:12:31.039 --> 02:12:33.760 Okay, I'm writing it down, okay, And I. 2540 02:12:33.800 --> 02:12:38.159 Would ask them tell them that some imperfections has shown 2541 02:12:38.279 --> 02:12:41.079 up on your forerunner. You would like to get a 2542 02:12:41.159 --> 02:12:44.760 quick opinion as to whether it needs to be fixed 2543 02:12:44.920 --> 02:12:48.399 or addressed. They That's where I would take it, not 2544 02:12:48.560 --> 02:12:51.279 to a dealer and let them assess it for you 2545 02:12:52.119 --> 02:12:55.760 if it turns out. If it turns out that they say, 2546 02:12:55.840 --> 02:12:58.199 you know what, this panel was rusted from the beginning 2547 02:12:58.319 --> 02:13:01.399 or whatever, we can address it, but get an opinion 2548 02:13:01.479 --> 02:13:03.079 from a really good body show and. 2549 02:13:03.119 --> 02:13:05.760 Real quick If you email me the vin number help 2550 02:13:05.800 --> 02:13:08.199 at Troubleshooter dot com. I'll check and see if it's 2551 02:13:08.279 --> 02:13:11.560 under warranty for you and then Tom by the way, Chopper, 2552 02:13:11.960 --> 02:13:15.000 talk to the cop that was in the King Soupers 2553 02:13:15.399 --> 02:13:17.319 with Eric when it all went down. 2554 02:13:17.760 --> 02:13:20.560 We'll talk to him right after this. Go with a 2555 02:13:20.640 --> 02:13:24.159 sure thing Denver's Best roofer Excel Roofing dot com. You 2556 02:13:24.199 --> 02:13:29.960 don't pay a cent until you're content. Time for an 2557 02:13:30.000 --> 02:13:34.199 insurance checkup free, no obligation. In comparison, call Compass Insurance 2558 02:13:34.399 --> 02:13:37.399 paying too much your coverage at dozens of insurance companies 2559 02:13:37.479 --> 02:13:39.520 find out now three o three seven to seven to 2560 02:13:39.560 --> 02:13:42.319 one help. You'll think you're his only customer when you 2561 02:13:42.399 --> 02:13:44.840 choose Frank durand the real estate Man dot com to 2562 02:13:44.960 --> 02:13:48.119 list your home with Remax Alliance three oh three nine 2563 02:13:48.159 --> 02:13:55.000 two zero sixteen twenty two. Man, poor Jakes taking a 2564 02:13:55.079 --> 02:14:00.520 lot of criticism. Okay, so of Chopperson, Yes, I am Chopper. 2565 02:14:00.640 --> 02:14:03.680 You talked to the cop that was supposedly there with 2566 02:14:04.000 --> 02:14:07.880 Eric when all this went down, and he supposedly heard 2567 02:14:07.920 --> 02:14:09.359 that woman say I'm a racist. 2568 02:14:10.000 --> 02:14:13.760 Uh. The officer of the corporal doesn't know Eric doesn't 2569 02:14:13.960 --> 02:14:17.640 know anything about his burrito sales can't support anything that 2570 02:14:17.920 --> 02:14:21.760 Eric says. However, in Eric's defense, he did have the 2571 02:14:21.800 --> 02:14:25.239 guy's phone number or the officer's phone number and badge number, 2572 02:14:25.319 --> 02:14:26.800 but nothing to help him. 2573 02:14:27.359 --> 02:14:29.960 But wait a minute, Eric, this guy did not recall 2574 02:14:30.119 --> 02:14:33.479 even a little bit this incident, not even a little bit, not. 2575 02:14:33.600 --> 02:14:36.920 Even a little bit. And we had a good conversation. 2576 02:14:37.119 --> 02:14:38.600 He he doesn't know anything about it. 2577 02:14:39.279 --> 02:14:43.079 He doesn't recall. He doesn't even recall Eric talking to 2578 02:14:43.199 --> 02:14:43.680 him about it. 2579 02:14:44.079 --> 02:14:48.920 That's correct, Tom, Oh my goodness, am I on the air? 2580 02:14:49.079 --> 02:14:49.279 Tom? 2581 02:14:49.720 --> 02:14:56.399 Yes you are, sir? Well no, John, Yeah, right, Only 2582 02:14:56.439 --> 02:14:59.159 you are telling the truth. Every single person you talk 2583 02:14:59.239 --> 02:15:00.399 to is lying. 2584 02:15:02.479 --> 02:15:03.760 They're just denying it. 2585 02:15:04.039 --> 02:15:06.439 It's like all the Jesse Smollett Uh what do you 2586 02:15:06.520 --> 02:15:07.399 call them? Witnesses? 2587 02:15:08.840 --> 02:15:11.039 Man, I don't know what to do, perfect example. 2588 02:15:11.720 --> 02:15:12.720 Oh no, don't see me. 2589 02:15:14.039 --> 02:15:15.680 I mean as far as him. 2590 02:15:16.600 --> 02:15:18.520 I don't know. It's the opposite of me. 2591 02:15:19.399 --> 02:15:23.720 But that's what they're doing, the Jesse Smollett scenario. 2592 02:15:25.319 --> 02:15:26.680 But it's just not there. 2593 02:15:26.800 --> 02:15:28.720 But I'm not going to give up until I give 2594 02:15:28.880 --> 02:15:29.680 all my fact. 2595 02:15:29.840 --> 02:15:32.079 I think the part you're missing, Eric is I'm saying 2596 02:15:32.119 --> 02:15:32.760 you are Jesse. 2597 02:15:35.520 --> 02:15:38.159 Yeah, you're not telling me. I think it's justice. 2598 02:15:39.560 --> 02:15:41.760 Yeah, Jesset uh Smollette. 2599 02:15:42.159 --> 02:15:44.159 But Tom, I wouldn't call and waste. 2600 02:15:44.000 --> 02:15:47.279 Your time with no no listen, listen, but no one, 2601 02:15:47.800 --> 02:15:51.319 not one person can verify your story, Bro, I can't, 2602 02:15:51.560 --> 02:15:53.800 and honest to goodness, this is the way I would 2603 02:15:53.880 --> 02:15:56.159 vet any call. I'm not calling you a liar, but 2604 02:15:56.279 --> 02:15:59.359 we got to get some verification. I'm Tom Martinez. We're 2605 02:15:59.359 --> 02:16:02.600 out of time. Don't forget Compass Insurance Group three oh 2606 02:16:02.640 --> 02:16:06.359 three nine nine six nine thousand for your insurance checkup.