WEBVTT 1 00:00:00.760 --> 00:00:10.720 Yeah, ripped, you need you don't have? 2 00:00:12.960 --> 00:00:15.359 Camaroni is just as fast as we can. 3 00:00:16.280 --> 00:00:17.960 Shooter's gonna help. 4 00:00:18.239 --> 00:00:22.320 Come six. It's the Troubleshooter Show. 5 00:00:22.920 --> 00:00:39.359 Now Tom Martino, Welcome to the Tom Martino Show. This 6 00:00:39.600 --> 00:00:43.520 is your Coucina colorI kind of filling in right now. 7 00:00:43.679 --> 00:00:47.439 We are trying to establish connection and you know you 8 00:00:47.479 --> 00:00:49.759 can always call us with any sort. 9 00:00:49.600 --> 00:00:50.759 Of trouble you have. 10 00:00:51.320 --> 00:00:54.640 We are at three oh three Martino, which is three 11 00:00:54.679 --> 00:00:58.359 oh three six two seven eight four sixty six. Again, 12 00:00:58.439 --> 00:01:02.920 that's three oh three six two seven eight four sixty six. 13 00:01:03.320 --> 00:01:05.000 And we're going to go ahead and go to the 14 00:01:05.000 --> 00:01:08.640 phones and talk to Chuck, who has a comment on RTD. 15 00:01:08.719 --> 00:01:10.319 Go ahead, Chuck, what's up? 16 00:01:11.640 --> 00:01:16.120 Yes, So, I work with disabled people, many of them 17 00:01:16.719 --> 00:01:21.920 blind and low vision, and right now the RTD board 18 00:01:22.680 --> 00:01:27.879 is in the process of changing the system. There's a 19 00:01:29.480 --> 00:01:33.280 part of the RTD system is something called Access on Demand, 20 00:01:34.359 --> 00:01:42.239 which subsidizes car rides for people with disabilities, and the 21 00:01:42.879 --> 00:01:45.640 people with disabilities pay the first five dollars. 22 00:01:45.680 --> 00:01:46.560 I believe. 23 00:01:48.159 --> 00:01:53.640 RTD and it's been incredibly beneficial to people with disabilities. 24 00:01:53.719 --> 00:01:56.359 They're able to go to work, they're able to go 25 00:01:56.400 --> 00:02:01.879 to the doctor. It's really been beneficial today lifestyle, and 26 00:02:02.079 --> 00:02:06.680 right now OURTD is in the process of gutting that system. 27 00:02:07.640 --> 00:02:12.520 They say it's too expensive. It's costing about, as I 28 00:02:12.639 --> 00:02:16.719 understand it, about one point two million dollars a month, 29 00:02:18.039 --> 00:02:24.039 but they want to significantly cut back the routes that 30 00:02:24.080 --> 00:02:29.319 they'll cover, and it will put lots and lots of 31 00:02:29.400 --> 00:02:33.719 people in difficult situations. Many of them will be forced 32 00:02:33.719 --> 00:02:37.000 to give up their jobs because of these cuts. 33 00:02:37.199 --> 00:02:40.560 Now are you speaking about the accessor ride that I 34 00:02:40.639 --> 00:02:41.960 see the show up buses. 35 00:02:43.159 --> 00:02:48.159 It's actually an addendum to accessor Ride. And I don't 36 00:02:48.159 --> 00:02:51.520 know if you're familiar with accessor Ride, but basically the 37 00:02:51.599 --> 00:02:54.759 problem with accessor Ride as I understand it, there's a 38 00:02:54.759 --> 00:02:58.560 two hour window, So if you had a ten o'clock appointment, 39 00:02:59.479 --> 00:03:02.039 you need to be ready to go to that appointment 40 00:03:02.759 --> 00:03:06.240 either at nine o'clock when you might get picked up, 41 00:03:06.400 --> 00:03:09.719 or eleven o'clock when you might get picked up, which 42 00:03:09.759 --> 00:03:14.680 certainly impacts your ability to travel to work because you 43 00:03:14.759 --> 00:03:16.439 might be an hour late or you might be there 44 00:03:16.439 --> 00:03:20.479 an hour early. If you use accessor right with access 45 00:03:20.520 --> 00:03:26.000 on Demand, you can use Uber and Lyft. The rider 46 00:03:26.039 --> 00:03:32.240 pays the first five dollars, and I believe art D 47 00:03:32.360 --> 00:03:34.479 covers the next twenty five dollars. 48 00:03:35.039 --> 00:03:39.680 Okay, so you are basically saying that you are in 49 00:03:40.680 --> 00:03:45.159 you are not in favor of some subsidiaries like Uber 50 00:03:45.199 --> 00:03:48.960 and Lyft getting into the private sector of. 51 00:03:49.759 --> 00:03:52.599 I'm very much in favor of Uber and Lyft. They've 52 00:03:52.599 --> 00:03:55.840 been phenomenal in the service they provide. 53 00:03:56.039 --> 00:03:56.360 Okay. 54 00:03:57.560 --> 00:04:01.400 ARCHID does not want to subside them as much as 55 00:04:01.439 --> 00:04:04.800 they are, and they want to cut back the routes 56 00:04:05.439 --> 00:04:08.919 which will limit the ability of blind and low vision 57 00:04:08.960 --> 00:04:13.639 people especially and other people with disabilities, the ability to 58 00:04:13.680 --> 00:04:18.680 go work every day, and the ability to visit their 59 00:04:18.759 --> 00:04:23.560 doctors and things of that nature. I'll tell you from experience. 60 00:04:23.600 --> 00:04:26.319 I've worked with blind people a lot, and I found 61 00:04:26.319 --> 00:04:30.920 out I would meet with people halfway between their home and. 62 00:04:32.360 --> 00:04:32.920 My home. 63 00:04:33.720 --> 00:04:36.600 And I found out for them to travel, for me 64 00:04:36.680 --> 00:04:39.720 to travel fifteen minutes is fifteen minutes. For them to 65 00:04:39.800 --> 00:04:43.800 travel fifteen minutes might take an hour and a half 66 00:04:45.120 --> 00:04:48.920 because the difficulty in them being able to get on 67 00:04:49.000 --> 00:04:53.120 a bus, find a connecting route, all of those things. 68 00:04:53.639 --> 00:04:59.000 So the total cost, if I understand it right now, 69 00:04:59.120 --> 00:05:02.160 is about one point two million dollars a month. The 70 00:05:02.279 --> 00:05:07.600 state is spending about a billion dollars a year testing 71 00:05:08.120 --> 00:05:09.399 that's that's come on. 72 00:05:09.959 --> 00:05:15.839 Okay, how do I sound a little loud? I can 73 00:05:15.879 --> 00:05:21.920 bring it. I can bring hold on. Okay, testing one too, Okay, sorry, 74 00:05:23.000 --> 00:05:25.839 all right, here you go for some reason, guys, Sorry, 75 00:05:25.920 --> 00:05:32.639 I'm here, Telly, thank you? Okay, great, all right now 76 00:05:32.639 --> 00:05:34.680 who we're talking with? Kelly? Help me and thank you 77 00:05:34.839 --> 00:05:35.680 so much for doing that. 78 00:05:36.439 --> 00:05:40.639 Chuck Is has a comment on rt D and the 79 00:05:42.079 --> 00:05:45.000 I'll let him wrap it up for you. 80 00:05:45.759 --> 00:05:51.199 Absolutely, okay, yes, go ahead, sir, so Tom. 81 00:05:51.959 --> 00:05:56.839 I work with disabled people, specifically blind and low vision people. 82 00:05:58.120 --> 00:06:00.360 Probably not a lot of people are aware they're there's 83 00:06:00.399 --> 00:06:03.720 a system out there as part of ARTD called Access 84 00:06:03.800 --> 00:06:11.279 on Demand. The subsidizes Uber and Lipp rides for people 85 00:06:11.360 --> 00:06:13.360 that are blind. Look people right, disabled? 86 00:06:13.439 --> 00:06:15.319 Most of these exactly are blind? 87 00:06:15.800 --> 00:06:20.519 Yes, yes, the cost is about one point two million 88 00:06:20.560 --> 00:06:25.680 dollars a month right now. Yes, the state or the 89 00:06:25.920 --> 00:06:29.399 RTD is going to gut that system for the people 90 00:06:29.480 --> 00:06:30.279 that are disabled. 91 00:06:31.199 --> 00:06:33.040 Now why are they doing that? Are they going to? 92 00:06:33.639 --> 00:06:35.079 Is accessor ride still around? 93 00:06:36.240 --> 00:06:41.480 Accessorides still around? I don't know if it's with accessor ride, the. 94 00:06:41.639 --> 00:06:44.160 Success ride is more for people who are who are 95 00:06:44.519 --> 00:06:47.839 severely handicapped, right, more severely handicapped. 96 00:06:48.439 --> 00:06:52.000 Well, it's for people that are handicapped. But generally, as 97 00:06:52.040 --> 00:06:55.360 I understand that, with accessor Ride, you're given a two 98 00:06:55.439 --> 00:06:59.199 hour window. So if they tell you if you have 99 00:06:59.240 --> 00:07:01.279 an eleven o'clock appointment, we may pick you up at 100 00:07:01.319 --> 00:07:03.319 ten o'clock, we may pick you up at twelve o'clock. 101 00:07:04.120 --> 00:07:08.480 So it's it's very difficult, and I understand it's a 102 00:07:08.560 --> 00:07:14.519 nice service. But this Uber called Access on this system 103 00:07:14.600 --> 00:07:18.560 called Access on Demand allows people to use Uber and lyft. 104 00:07:19.360 --> 00:07:23.319 They pay the first five dollars, the state or OURTD 105 00:07:23.519 --> 00:07:26.519 will pay the next twenty five dollars, and then anything 106 00:07:26.560 --> 00:07:29.160 above that again falls into the lap of the rider. 107 00:07:29.879 --> 00:07:33.199 They're going to gut that system significantly, they say, the 108 00:07:33.319 --> 00:07:35.920 one point two million dollars a month that it's costing 109 00:07:36.040 --> 00:07:39.720 right now, they can't afford we can afford six million 110 00:07:39.800 --> 00:07:44.319 dollars to reintroduce rules into Colorado, but we can't afford 111 00:07:44.399 --> 00:07:47.040 to provide the service to blind and low vision. 112 00:07:46.839 --> 00:07:51.639 And severely So what did What is their alternative at 113 00:07:51.680 --> 00:07:52.120 this point? 114 00:07:54.480 --> 00:07:59.600 Well, their alternative is they've held hearings. I was listening 115 00:07:59.639 --> 00:08:02.399 to some of the hearings and basically they're saying we're 116 00:08:02.439 --> 00:08:07.439 gonna we're gonna cut some of the routes. Typically what 117 00:08:07.639 --> 00:08:12.399 they I believe the explanation was if you had to 118 00:08:12.480 --> 00:08:15.519 go someplace that was within three quarters of a mile 119 00:08:16.240 --> 00:08:19.560 of a bus route, you could use uber and lift. 120 00:08:20.399 --> 00:08:22.720 Now they're going to cut that back significantly. 121 00:08:23.040 --> 00:08:28.000 So okay, So so I mean, listen, I this is 122 00:08:28.079 --> 00:08:32.799 something where I understand your frustration and it's noted. I'm 123 00:08:32.960 --> 00:08:36.240 just not sure what we can do about it. 124 00:08:38.279 --> 00:08:40.200 Well, i's nothing else, you know, I don't bring it. 125 00:08:40.960 --> 00:08:44.120 This is bo Have you thought of actually calling the 126 00:08:44.639 --> 00:08:48.360 RTD board and attending a meeting to express these concerns? 127 00:08:49.000 --> 00:08:53.200 Sure I did, And look we've all been to meetings 128 00:08:53.320 --> 00:08:56.799 like that. They they listen to everything you say and 129 00:08:56.879 --> 00:08:58.120 then they're gonna do what they want to do. 130 00:08:58.519 --> 00:09:00.639 Maybe you need to get a group of people together, 131 00:09:00.879 --> 00:09:03.120 numbers in force, and go down there again because they're 132 00:09:03.159 --> 00:09:04.039 elected officials. 133 00:09:05.159 --> 00:09:05.879 I mean that's about it. 134 00:09:05.919 --> 00:09:10.279 I guess yeah, that was that was Well. The main 135 00:09:10.320 --> 00:09:12.879 thing I wanted to do is Tom, You've got a 136 00:09:12.919 --> 00:09:15.639 pretty big audience out there. I'll be honest, with you. 137 00:09:16.320 --> 00:09:19.759 My hope is Elon Musk decides to write a check 138 00:09:19.799 --> 00:09:22.240 for twelve million dollars for the next year for RTD 139 00:09:22.399 --> 00:09:23.399 to cover the cost of this. 140 00:09:23.840 --> 00:09:26.360 But oh, sure, sure that's going to happen. 141 00:09:27.399 --> 00:09:29.639 Yeah, lots of people in Colorado, listen, want to write 142 00:09:29.639 --> 00:09:31.000 a check for twelve million dollars. 143 00:09:31.360 --> 00:09:34.360 Listen. We uh, okay, it all comes down to this. 144 00:09:34.559 --> 00:09:39.759 There is no magic. Basically, the bottom line is this, 145 00:09:41.360 --> 00:09:48.120 we have priorities that authorities have put into place, okay, 146 00:09:49.000 --> 00:09:52.000 and we have to vote them out if we don't 147 00:09:52.120 --> 00:09:55.480 like their priorities. It's that easy. We literally have to 148 00:09:55.519 --> 00:09:58.960 get rid of them if we don't like what they're doing. 149 00:10:00.080 --> 00:10:02.720 And I don't know what else to say. Okay, this 150 00:10:03.000 --> 00:10:07.320 mayor will go to jail to keep illegal immigrants on 151 00:10:07.480 --> 00:10:10.360 the streets in Denver when we don't have enough money 152 00:10:10.399 --> 00:10:13.320 to pay for them, and then we'll take OURTD and 153 00:10:13.399 --> 00:10:15.840 we'll gut it. Okay, I don't know what to say 154 00:10:15.879 --> 00:10:20.399 about it. Just like with Homeland Security and with every 155 00:10:20.559 --> 00:10:24.080 single thing we have going on, people are making priorities. 156 00:10:24.399 --> 00:10:27.639 I don't know how they base their priorities. I really don't. 157 00:10:27.840 --> 00:10:30.679 I mean, Chuck, obviously, there is no answer to this. 158 00:10:31.080 --> 00:10:34.080 I mean people always try to equate. Okay, we have 159 00:10:34.240 --> 00:10:36.000 money to do this, but we don't have money to 160 00:10:36.080 --> 00:10:38.879 do that, and they are two separate entities or four 161 00:10:39.000 --> 00:10:42.279 separate or five or ten. So bottom line is this, truly, 162 00:10:43.240 --> 00:10:48.879 I know what you're saying, and everyone's ox gets killed, right, 163 00:10:49.720 --> 00:10:53.120 and then we are pissed off at our government. But 164 00:10:53.200 --> 00:10:57.480 then you have others who are happy. Why because we 165 00:10:57.720 --> 00:11:07.480 don't all have priorities the same priorities. What do you suggest, Chuck, seriously, 166 00:11:07.679 --> 00:11:08.480 what do you suggest. 167 00:11:10.279 --> 00:11:13.840 I'll be honest with you, Tom, I I agree with 168 00:11:14.000 --> 00:11:17.679 everything you're saying, but I wanted to take an opportunity 169 00:11:17.919 --> 00:11:20.080 to get on your platform. No, I get it to 170 00:11:21.000 --> 00:11:24.080 make this people aware of this out there. I think 171 00:11:24.120 --> 00:11:25.200 it's it's terrible. 172 00:11:25.679 --> 00:11:32.440 Look at me, it's common sense. Yeah, it's common sense. 173 00:11:33.200 --> 00:11:37.200 Here's I appreciate. I appreciate just the fact that you've 174 00:11:37.240 --> 00:11:41.679 given me the opportunity to voice my displeasure with what 175 00:11:42.039 --> 00:11:45.399 RTD is choosing to do. And people need to realize 176 00:11:45.840 --> 00:11:49.440 it's going to affect the lives of thousands of people 177 00:11:49.799 --> 00:11:53.759 who who have who have been screwed over numerous other 178 00:11:53.879 --> 00:11:57.279 times in their life, and this is one more kicking 179 00:11:57.360 --> 00:12:00.600 the ass to those people. I'm sorry, but that's. 180 00:12:00.440 --> 00:12:00.759 What it is. 181 00:12:04.120 --> 00:12:07.440 Well it is, so we got to do with it 182 00:12:07.559 --> 00:12:10.600 what we did. Look, the country already did a big backlash, 183 00:12:10.759 --> 00:12:15.000 didn't they against certain policies. You could tell they're pissed 184 00:12:15.039 --> 00:12:19.480 off Denver and Colorado. Colorado, by the way, is more 185 00:12:19.600 --> 00:12:24.320 liberal than all of California. We have more it is, 186 00:12:24.960 --> 00:12:27.559 and we have a governor, and we have mayors, and 187 00:12:27.720 --> 00:12:33.000 we have governments that make a priority. And their priority 188 00:12:33.960 --> 00:12:37.039 is not the better off live. It's not for the 189 00:12:37.120 --> 00:12:40.279 well being of Colorado's It's not okay. If anyone thinks 190 00:12:40.320 --> 00:12:44.559 it is, they're crazy their priorities. I don't know why. 191 00:12:44.919 --> 00:12:47.000 I don't know if they wake up one day and say, 192 00:12:47.320 --> 00:12:50.080 you know what, I want to piss off every hard 193 00:12:50.200 --> 00:12:56.039 working man and woman in this state. I want to 194 00:12:56.159 --> 00:13:01.519 start spending money on others and not priority ties, our schools, 195 00:13:02.080 --> 00:13:08.080 our transportation, our own handicapped people. No, let's not do that. 196 00:13:08.759 --> 00:13:14.679 Let's instead, let's take all of our money and first 197 00:13:15.879 --> 00:13:19.840 help the newcomers. Now, I'm not telling you I hate newcomers, 198 00:13:19.960 --> 00:13:22.240 I personally and I don't want to get into this. 199 00:13:22.320 --> 00:13:24.960 I hate when people do this but I do personally 200 00:13:25.080 --> 00:13:31.240 support many, many immigrant families who are taking steps to well, 201 00:13:31.279 --> 00:13:34.360 first of all, they're here on legal asylum right now, temporary, 202 00:13:34.639 --> 00:13:38.440 they're taking steps to become citizens, and they're working and 203 00:13:38.480 --> 00:13:42.039 they're trying. So I don't know what to do. There 204 00:13:42.200 --> 00:13:45.679 is no answer. It's kind of like you echo the 205 00:13:45.759 --> 00:13:49.759 thoughts of everyone, but you're echoing thoughts for people about 206 00:13:50.840 --> 00:13:54.519 your concern is RTD. There's someone else calling in saying, well, 207 00:13:54.559 --> 00:13:57.279 what about this that was cut or our You know 208 00:13:57.919 --> 00:14:02.000 how many things have you noticed going undone in Denver 209 00:14:02.200 --> 00:14:05.960 and in Colorado in favor of something else. Well, here's 210 00:14:06.039 --> 00:14:10.120 the bottom line. We either have to prioritize or just 211 00:14:10.279 --> 00:14:12.639 raise enough money to take care of them all. 212 00:14:13.159 --> 00:14:13.480 Isn't that? 213 00:14:13.759 --> 00:14:16.799 I mean, that's really the God's honest truth. By the way, 214 00:14:16.879 --> 00:14:19.960 I'm Tom Martine. Three oh three seven one three Talks 215 00:14:20.000 --> 00:14:22.240 seven one three eight two five five waterpros dot Net 216 00:14:22.320 --> 00:14:25.159 the best water systems Year end. Baby, It's time to 217 00:14:25.240 --> 00:14:27.799 do it. 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They'll 235 00:15:21.960 --> 00:15:24.480 tell you if you're paying too much, if you're under insured, 236 00:15:24.720 --> 00:15:28.080 maybe even overinsured. Three oh three nine nine six nine thousand. 237 00:15:28.120 --> 00:15:31.879 The Insurancehealthcenter dot com. So Rick wants to talk about 238 00:15:31.879 --> 00:15:35.600 a mechanic and again on that other call people, I 239 00:15:36.720 --> 00:15:43.799 understand the frustration with budgets and priorities. Things are being 240 00:15:43.879 --> 00:15:47.919 cut all over to make room for enough money for 241 00:15:48.080 --> 00:15:52.879 things we may not believe deserve the money. It all 242 00:15:53.000 --> 00:15:57.919 boils down to priorities. I would love to hear your solutions. 243 00:15:58.639 --> 00:16:02.360 Are we all willing to pay more taxes and then 244 00:16:02.440 --> 00:16:06.120 we can take care of illegal immigrants as well as 245 00:16:06.320 --> 00:16:08.919 everything else? I'm serious? 246 00:16:09.600 --> 00:16:09.919 Are we. 247 00:16:12.120 --> 00:16:12.320 Rick? 248 00:16:12.840 --> 00:16:13.440 What's going on? 249 00:16:15.399 --> 00:16:15.559 Oh? 250 00:16:15.679 --> 00:16:16.320 Yes, Tom? 251 00:16:16.399 --> 00:16:24.320 I took my automobile into a shop on December eleventh, 252 00:16:24.480 --> 00:16:33.399 Wednesday to get a right front side marker. Bub replaced. 253 00:16:34.799 --> 00:16:36.159 The side marker ball. 254 00:16:36.360 --> 00:16:41.200 That's it, yeah, you know, for the front side marker 255 00:16:41.279 --> 00:16:45.840 on the right side in the front. And I had 256 00:16:46.519 --> 00:16:49.600 had the left one done at the same shop about 257 00:16:49.679 --> 00:16:55.000 a year ago, and so, you know, I checked around shops. 258 00:16:55.559 --> 00:16:55.720 You know. 259 00:16:56.000 --> 00:16:58.919 Some needed to take the bumper off one hundred and 260 00:16:59.000 --> 00:17:01.840 fifty dollars. Another one wanted me to leave it. 261 00:17:02.000 --> 00:17:05.119 Oh we're talking. Wait, wait, what kind of what kind 262 00:17:05.160 --> 00:17:05.880 of vehicle is this? 263 00:17:07.519 --> 00:17:13.079 It's a two thousand and eleven C three hundred Mercedes? 264 00:17:13.920 --> 00:17:17.039 Okay, why would it be Okay, and all we're talking 265 00:17:17.119 --> 00:17:19.240 about is one of those side lights. 266 00:17:20.799 --> 00:17:23.559 Correct, Okay, it's a little difficult to get to I 267 00:17:23.640 --> 00:17:26.720 didn't you know, I couldn't figure out how to get it, okay, 268 00:17:27.319 --> 00:17:29.279 But I took it over there a year ago and 269 00:17:29.359 --> 00:17:32.599 they did it in ten minutes. Forty bucks, okay, labor 270 00:17:33.000 --> 00:17:36.079 all right, of course I don't like that it's a 271 00:17:36.160 --> 00:17:42.240 little high, but okay, cook it over Wednesday. The guy, 272 00:17:43.160 --> 00:17:45.920 the owner of the shop, as a matter of fact, 273 00:17:46.720 --> 00:17:50.519 attempted to do it. He put it in, you know, 274 00:17:50.680 --> 00:17:54.680 he started up my car, turned the wheel to the right, 275 00:17:56.000 --> 00:17:59.000 and then attempted to get in it, you know, with 276 00:17:59.119 --> 00:18:02.880 the space he had. And then he went back attempted, 277 00:18:03.160 --> 00:18:06.039 you know, to yank the wheel again to the right. 278 00:18:07.880 --> 00:18:08.039 You know. 279 00:18:08.160 --> 00:18:11.039 He finally he finally got the light bulb in there, 280 00:18:11.160 --> 00:18:15.039 and you know, and we noticed, you know, the right 281 00:18:15.160 --> 00:18:18.319 side is brighter than the left side, you know. Okay, 282 00:18:18.640 --> 00:18:19.519 no big deal, boo. 283 00:18:19.920 --> 00:18:22.640 Okay, so you mean the new bulb. The new bulb 284 00:18:22.839 --> 00:18:24.799 is brighter, No. 285 00:18:24.920 --> 00:18:27.680 Problem, right, okay, So you know, and it's out of 286 00:18:27.720 --> 00:18:30.839 the pack that I thought I gave it to him 287 00:18:30.920 --> 00:18:34.920 last year, you know, But no problem. Okay. So I 288 00:18:35.079 --> 00:18:38.079 paid the forty bucks and I get it, I get 289 00:18:38.119 --> 00:18:42.720 my receipt, I get in my car to go. My 290 00:18:42.960 --> 00:18:47.839 car will not turn over, you know, the engine won't 291 00:18:47.880 --> 00:18:48.759 even crank. 292 00:18:49.640 --> 00:18:53.359 Uh you know, come on, right, great, great, great, great 293 00:18:53.359 --> 00:18:55.359 great Greg? How many miles on this car? 294 00:18:57.039 --> 00:18:59.319 Seventy six? 295 00:18:59.559 --> 00:19:04.599 Okay? So okay, So Rick, you had a side bulb 296 00:19:04.720 --> 00:19:09.200 replaced and after that you could not start your car. 297 00:19:09.559 --> 00:19:14.559 It doesn't even make sense to me. Well okay, now, 298 00:19:15.359 --> 00:19:17.759 and now hold on, do they do they take any 299 00:19:17.839 --> 00:19:19.079 responsibility for it? 300 00:19:21.359 --> 00:19:21.559 Well? 301 00:19:22.000 --> 00:19:22.960 Okay, how much? 302 00:19:23.160 --> 00:19:25.920 How much do they charge you this time? What what 303 00:19:26.079 --> 00:19:27.359 did it cost this time. 304 00:19:29.000 --> 00:19:29.799 Toward a bob. 305 00:19:31.920 --> 00:19:32.319 The job? 306 00:19:32.440 --> 00:19:34.240 You said? Last year it was forty bucks? What was 307 00:19:34.279 --> 00:19:34.839 it this time? 308 00:19:36.039 --> 00:19:37.480 It's same price? Forty bucks? 309 00:19:38.559 --> 00:19:38.759 Yeah? 310 00:19:38.839 --> 00:19:42.279 Okay, yeah, okay, okay, But. 311 00:19:42.720 --> 00:19:45.920 The problem you're having is the car won't run. 312 00:19:46.039 --> 00:19:52.119 Right now, the car won't start, won't go into gear. 313 00:19:52.640 --> 00:19:57.960 You can't move to uh you know, gear shifter? Okay, 314 00:19:58.160 --> 00:19:58.920 now I know. 315 00:19:59.079 --> 00:20:01.559 Okay, hold on, I want to get Kevin Collkin on. Hey, 316 00:20:01.880 --> 00:20:04.640 just hang on, bro, there's no sense going on for me. 317 00:20:04.720 --> 00:20:06.440 I want to get an expert on for you. Okay, 318 00:20:06.759 --> 00:20:09.359 hold on, We really will get someone on who has 319 00:20:09.400 --> 00:20:13.079 electrical experience, plus can see if any of those systems 320 00:20:13.119 --> 00:20:16.720 are connected. All right, no kidding, I'm Tom Martinez. Three 321 00:20:16.799 --> 00:20:19.680 oh three seven one three Talks seven one three a 322 00:20:19.759 --> 00:20:26.359 two five five renew Home Innovations now the only shower 323 00:20:26.519 --> 00:20:32.720 conversion with true porcelain. Yeah, porcelain walls. They are the 324 00:20:33.240 --> 00:20:36.400 most beautiful and it's for the price that most people 325 00:20:36.559 --> 00:20:40.640 pay for other kinds of shower conversions. Find out about 326 00:20:40.680 --> 00:20:44.640 these porcelain walls and more. You get it done in 327 00:20:44.759 --> 00:20:48.359 two or three days, and you get seventy two months 328 00:20:48.359 --> 00:20:50.240 to pay with no interest. Three oh three nine zero 329 00:20:50.440 --> 00:20:57.920 four two thousand. Go with a sure thing Denver's best 330 00:20:58.039 --> 00:21:00.880 roofer Excel Roofing dot com. You don't pay a cent 331 00:21:01.079 --> 00:21:07.279 until you're content. Time for an insurance checkup, free no 332 00:21:07.400 --> 00:21:11.759 obligation comparison call Compass Insurance paying too much your coverage 333 00:21:11.759 --> 00:21:14.440 at dozens of insurance companies find out now three all 334 00:21:14.480 --> 00:21:17.400 three seven seven one help. You'll think you're his only 335 00:21:17.519 --> 00:21:19.920 customer when you choose Frank durand the real estate Man 336 00:21:20.039 --> 00:21:23.400 dot com to list your home with Remax Alliance three 337 00:21:23.480 --> 00:21:29.279 all three nine two zero sixteen twenty two. Hi Tom 338 00:21:29.319 --> 00:21:32.400 Martino here three all three seven one three talks seven 339 00:21:32.440 --> 00:21:37.640 one three eight two five five So we got Kevin 340 00:21:37.720 --> 00:21:41.519 Calkin with us are expert at shared and auto tech 341 00:21:41.640 --> 00:21:47.400 love Uncle Kevin, and Kevin, I don't understand this. Frick 342 00:21:47.480 --> 00:21:51.920 has a Mercedes Okay, it's it's the twenty eleven C 343 00:21:52.160 --> 00:21:57.960 three hundred and the side marker lights. He said, one 344 00:21:58.000 --> 00:22:00.599 of them went out on the left. The last year, 345 00:22:00.640 --> 00:22:02.720 he had the right one done. This year he had 346 00:22:02.759 --> 00:22:06.160 the left one done and not a big deal. They 347 00:22:07.839 --> 00:22:08.519 what's that, sir? 348 00:22:09.799 --> 00:22:11.240 He had the right done this year? 349 00:22:11.400 --> 00:22:17.440 Great? Okay, sorry, right, okay, yeah, okay, got it. Okay, 350 00:22:18.519 --> 00:22:22.079 So he had the right side ball replaces around forty bucks. Now, 351 00:22:22.599 --> 00:22:25.559 he says, after that, what happened, Rick? You got in 352 00:22:25.599 --> 00:22:28.160 your car after they did it, and it wouldn't. 353 00:22:27.759 --> 00:22:34.039 Start, wouldn't start, wouldn't turn over at all. And I 354 00:22:34.200 --> 00:22:38.000 noticed the steering wheel was not locked. Okay, so the 355 00:22:38.240 --> 00:22:44.920 steering h lock was broke, is what I'm saying, basically, Uh, 356 00:22:45.079 --> 00:22:47.279 And I watched the guy do it. I mean he 357 00:22:47.559 --> 00:22:50.039 got in the car, started up, turned the wheel to 358 00:22:50.160 --> 00:22:53.680 the right, and then he got out, attempted to get 359 00:22:53.839 --> 00:22:57.759 to the to the marker, and then we got back 360 00:22:58.200 --> 00:23:01.319 the steering wheel and he didn't start the car up, 361 00:23:01.400 --> 00:23:04.599 or didn't didn't get in it. He just tempted to 362 00:23:05.119 --> 00:23:08.319 a steering wheel and what I really want to do 363 00:23:08.559 --> 00:23:12.440 is get the videotape because the whole place has video cameras. 364 00:23:13.079 --> 00:23:16.279 What do you think, Kevin, what could have been done? Kevin? 365 00:23:16.359 --> 00:23:18.960 What could have been done? Well? 366 00:23:19.119 --> 00:23:21.599 Unless he forced it in some way, because when you 367 00:23:21.680 --> 00:23:23.400 crank the wheel all the way, you know, and turn 368 00:23:23.759 --> 00:23:26.559 the key off, sometimes you got to wiggle the steering 369 00:23:26.599 --> 00:23:29.119 wheel to get it to release because it's in a bind. 370 00:23:31.079 --> 00:23:32.000 It's possible, he. 371 00:23:32.680 --> 00:23:36.079 Says, his steering he says, the steering wheel is not locked. 372 00:23:37.799 --> 00:23:39.920 I know, when the back turned the wheel all the 373 00:23:40.000 --> 00:23:43.079 way to access the fender well behind the tire, he 374 00:23:43.920 --> 00:23:46.640 probably put the steering you know how sometimes if you're 375 00:23:46.680 --> 00:23:48.960 parked and the wheels turned all the way, you got 376 00:23:49.079 --> 00:23:51.000 to kind of take some pressure off it to get 377 00:23:51.039 --> 00:23:55.119 the key to turn. So he may have the steering lock, 378 00:23:55.200 --> 00:23:58.279 but it's just normal operational. Shouldn't have had any There's 379 00:23:58.319 --> 00:23:59.000 really not much he. 380 00:23:59.039 --> 00:24:03.400 Could But yeah, that's what I'm saying. When what could 381 00:24:03.440 --> 00:24:07.240 he have done to replace that bulb that totally screwed 382 00:24:07.319 --> 00:24:08.839 up the car? Now the car won't even. 383 00:24:08.720 --> 00:24:17.240 Run it, and you know took him the mechanic that 384 00:24:17.400 --> 00:24:20.440 did it took him, you know, five minutes at the 385 00:24:20.519 --> 00:24:23.480 most and put it in there on the lip. 386 00:24:24.240 --> 00:24:27.759 He rick, is, so is the car still not running? 387 00:24:29.759 --> 00:24:32.480 Yeah, as far as I know, I had a toe 388 00:24:32.599 --> 00:24:36.279 to Mercedes to you know, get a picture. Now. He 389 00:24:37.000 --> 00:24:40.880 did do a diagnostic on it. He told me exactly 390 00:24:41.000 --> 00:24:45.160 what it was. Steering wheel column was, the lock was broke, 391 00:24:46.839 --> 00:24:47.920 the module. 392 00:24:49.079 --> 00:24:49.480 Was broke. 393 00:24:49.880 --> 00:24:53.640 Fifteen hundred dollars. He's looking at me like, yeah, okay, 394 00:24:53.880 --> 00:24:56.880 fifteen hundred and he's the last one in my car 395 00:24:57.759 --> 00:24:58.960 turning the string wheel. 396 00:25:00.240 --> 00:25:02.240 I guess, I guess going to ask this again. Did 397 00:25:02.319 --> 00:25:03.359 your car get fixed? 398 00:25:04.920 --> 00:25:08.799 Well, it's in the shot now. It said, uh and 399 00:25:09.200 --> 00:25:12.160 it what is the diagnosis. 400 00:25:13.599 --> 00:25:14.160 For your pardon? 401 00:25:15.640 --> 00:25:16.759 What's the diagnosis? 402 00:25:18.440 --> 00:25:22.920 The same thing he diagnosed steering will uh broke the lock, 403 00:25:23.079 --> 00:25:27.480 broke the module inside it, you know, et cetera, et cetera. 404 00:25:27.599 --> 00:25:29.200 What all comes with breaking? 405 00:25:29.640 --> 00:25:31.759 Kevin? I think I think he could have done it. 406 00:25:32.319 --> 00:25:34.799 Did he have to turn the wheel excessively to get 407 00:25:34.839 --> 00:25:35.960 to that bulb or something? 408 00:25:36.480 --> 00:25:38.960 Yes, that's what he did. Instead of pulling the wheel, 409 00:25:39.000 --> 00:25:40.559 you turn the wheel all the way to one side 410 00:25:40.640 --> 00:25:42.480 or the other and then you have more room. But 411 00:25:42.599 --> 00:25:44.039 it's normal operation. 412 00:25:43.839 --> 00:25:46.279 For the car. It's not something I don't understand how 413 00:25:46.440 --> 00:25:49.119 when you turn a wheel you get more room. I don't, Oh, 414 00:25:49.160 --> 00:25:51.240 you mean outside you get more room when you turn 415 00:25:51.319 --> 00:25:51.680 the wheel. 416 00:25:51.759 --> 00:25:54.160 So that wheel is wheel the left, So the wheel 417 00:25:54.319 --> 00:25:56.000 now you have got it room between the wheel and 418 00:25:56.079 --> 00:25:59.359 the front fender. Yeah, pretty common way of doing that. Okay, 419 00:25:59.799 --> 00:26:01.000 it's an normal operation. 420 00:26:01.200 --> 00:26:04.559 So Rick, Rick, Now, I totally understand what you're saying. Rick, 421 00:26:04.960 --> 00:26:06.960 I think he did break it if he turned that 422 00:26:07.079 --> 00:26:09.319 thing all the way to try to get under that 423 00:26:09.480 --> 00:26:12.359 tire and up to the fender. I agree with you. 424 00:26:12.759 --> 00:26:15.839 I agree with you, And the only thing the only 425 00:26:15.960 --> 00:26:19.240 thing you can do is get an opinion from Mercedes 426 00:26:19.400 --> 00:26:22.160 right now and use it for like maybe small claims 427 00:26:22.240 --> 00:26:26.440 court or we'll call the guy. But what you need 428 00:26:26.559 --> 00:26:30.119 to do first is get it fixed. You'll have a damage, 429 00:26:30.359 --> 00:26:32.319 and then we try to collect it. That's the only 430 00:26:32.400 --> 00:26:36.279 thing I can say. Okay, Kevin, would you be able 431 00:26:36.400 --> 00:26:37.279 to tell the cause? 432 00:26:39.119 --> 00:26:41.920 Well, Mercedes would be the ideal place where it's at 433 00:26:42.000 --> 00:26:43.559 right now, you know. 434 00:26:44.279 --> 00:26:48.599 Okay, So Rick, So Rick, tell them, tell them you 435 00:26:48.759 --> 00:26:51.279 think that guy broke it by turning the wheel. They'll 436 00:26:51.359 --> 00:26:52.839 know they can tell. 437 00:26:54.279 --> 00:26:57.799 Yeah I did already. It should be ready today and 438 00:26:58.000 --> 00:27:00.079 it's uh three down. 439 00:27:00.160 --> 00:27:03.480 And knows so you know whoa my mynd. 440 00:27:03.359 --> 00:27:09.200 God right, so you know, And what's the name of 441 00:27:09.240 --> 00:27:10.240 the shop that did it. 442 00:27:11.920 --> 00:27:19.640 That's gonna be uh Buerrero's Auto House, thirty four Bueros Yeah, 443 00:27:20.000 --> 00:27:22.799 thirty four eleven West Coopex. I got the boone number 444 00:27:23.200 --> 00:27:25.880 and the owner did the work, Miguel. 445 00:27:28.319 --> 00:27:31.079 Okay, I don't think the guy did it on purpose. 446 00:27:31.160 --> 00:27:33.720 I'm not thinking the guy's a crook. I'm just thinking 447 00:27:33.799 --> 00:27:36.759 he did it. I mean, it's too much of a coincidence. Kevin, 448 00:27:36.759 --> 00:27:39.319 would you say it's a good it's a good bet. 449 00:27:39.200 --> 00:27:42.400 He did it, more than likely, But it's gonna be 450 00:27:42.440 --> 00:27:44.640 hard to prove negligence that he did it, you know, 451 00:27:44.759 --> 00:27:46.799 and not just normal operation of the vehicle. 452 00:27:48.799 --> 00:27:51.839 Well okay, Well he turned it excessively to one side. 453 00:27:52.799 --> 00:27:54.799 Yeah, yeah, turned it all the way sure, just like 454 00:27:54.880 --> 00:27:59.000 you would in a parking lot. So it's I agree 455 00:27:59.039 --> 00:28:00.960 that it happened there, but it's going to be a hard, 456 00:28:01.160 --> 00:28:03.200 hard slide I think to prove damages. 457 00:28:04.839 --> 00:28:06.119 Okay, Well, I. 458 00:28:06.160 --> 00:28:09.599 Don't know what to tell you. Man, get some information 459 00:28:09.799 --> 00:28:12.160 from Mercedes and then get back to us. That's all 460 00:28:12.200 --> 00:28:19.720 we can do is get information from them, all right, 461 00:28:19.839 --> 00:28:22.720 three h three seven one three talks seven one three 462 00:28:22.839 --> 00:28:28.519 two five five. I can identify with the frustration, Kevin. 463 00:28:28.640 --> 00:28:34.480 We've used the expression before. When you touch it, you 464 00:28:34.759 --> 00:28:40.359 own it. When a mechanic, yeah, when a mechanic touches 465 00:28:40.400 --> 00:28:45.119 a car, anything that goes wrong, the mechanic owns now. 466 00:28:45.440 --> 00:28:49.319 Sometimes rightfully, sometimes not. I don't know in this case. 467 00:28:49.359 --> 00:28:51.400 What's your gut, Kevin, what's your gut on this? 468 00:28:51.960 --> 00:28:53.759 It's a coin flip, Like I said, I think it's 469 00:28:53.799 --> 00:28:56.000 his normal operation of the steering, whether he turned it 470 00:28:56.039 --> 00:28:56.599 all the way or not. 471 00:28:56.839 --> 00:28:59.319 Are you so you're saying you're saying it should be 472 00:28:59.400 --> 00:29:03.319 able to be too earned without breaking Yes, yes, okay, 473 00:29:03.599 --> 00:29:05.839 I get it. So they didn't do anything negligent. 474 00:29:06.920 --> 00:29:08.440 Yeah, I don't know how I get it. 475 00:29:09.519 --> 00:29:13.160 Yeah, all right, enough said, right there, I'm Tom Martino 476 00:29:13.279 --> 00:29:21.839 more coming up. Go with a sure thing Denver's Best 477 00:29:21.920 --> 00:29:24.759 roofer Excel Roofing dot com. You don't pay a cent 478 00:29:25.000 --> 00:29:31.000 until you're content, wait time for an insurance check up free, 479 00:29:31.119 --> 00:29:34.839 no obligation. In comparison, call Compass insurance paying too much 480 00:29:35.000 --> 00:29:37.880 your coverage at dozens of insurance companies find out now 481 00:29:38.000 --> 00:29:40.480 three oh three seven seven to one. Help. You'll think 482 00:29:40.519 --> 00:29:43.119 you're his only customer when you choose Frank durand the 483 00:29:43.160 --> 00:29:45.759 real estate man dot com to list your home with 484 00:29:45.920 --> 00:29:49.440 Remax Alliance three oh three nine two zero sixteen twenty two. 485 00:29:51.440 --> 00:29:55.240 Hi Tom Martino here, three oh three seven one three 486 00:29:55.359 --> 00:29:58.880 talk three oh three seven one three A two five 487 00:29:59.119 --> 00:30:06.920 five Eileen, what's going on in your life? What's happening? 488 00:30:06.960 --> 00:30:07.319 Eileen? 489 00:30:12.400 --> 00:30:23.279 I don't know anybody knows CPR Eileen. Okay, Eileen, hmhm, 490 00:30:24.319 --> 00:30:27.680 you know, Eileen. I went out with a girl one 491 00:30:27.920 --> 00:30:30.480 time who was a skier. Have you ever heard that one? 492 00:30:32.559 --> 00:30:37.440 And she had a bad ski accident. Hey, Eileen, never mind, 493 00:30:37.440 --> 00:30:39.799 I'll get to that joke later. What's going on? 494 00:30:39.920 --> 00:30:40.240 Eileen? 495 00:30:40.359 --> 00:30:42.240 You're so sweet. 496 00:30:42.680 --> 00:30:45.839 I'm amazed you answered the call. Thank you so much. 497 00:30:46.319 --> 00:30:47.039 I'm sorry on my. 498 00:30:47.440 --> 00:30:51.319 Yeah, what can we do? What you're a little sleepy? Well, 499 00:30:51.519 --> 00:30:55.319 guess what you can't do? The Christmas cheer so early. 500 00:30:57.759 --> 00:31:00.359 I am so happy to be on the phone a few. 501 00:31:00.400 --> 00:31:04.240 Well, what's going on? What's going on here? I eat 502 00:31:04.480 --> 00:31:05.119 so sweet? 503 00:31:05.640 --> 00:31:09.279 I have a beautiful little two thousand and seven, A 504 00:31:09.599 --> 00:31:11.960 four audy, beautiful little car. 505 00:31:12.359 --> 00:31:16.200 It's been I well cared for. It was my brother 506 00:31:16.279 --> 00:31:19.400 in law's car. He took care of it from the 507 00:31:19.480 --> 00:31:19.799 get go. 508 00:31:20.559 --> 00:31:24.319 I bought how many miles on it right now? 509 00:31:24.960 --> 00:31:31.039 Ninety five thousand miles, ninety thousand and seven beautiful water, 510 00:31:31.359 --> 00:31:35.680 never damaged, nothing wrong with it. So a couple of 511 00:31:35.720 --> 00:31:40.680 weeks ago, I was in traffic waiting at a in Boulder. 512 00:31:40.720 --> 00:31:44.319 I lived in Boulder, Colorado, and I was sitting at 513 00:31:44.480 --> 00:31:49.640 a in traffic at a stop stoplight. 514 00:31:49.759 --> 00:31:51.839 And all of a sudden, I hear a crunch. 515 00:31:51.960 --> 00:31:57.039 Somebody came into me. Somebody moved over into my lane, 516 00:31:57.319 --> 00:32:00.880 and I was so shocked because we weren't even really 517 00:32:01.079 --> 00:32:02.799 moving that this it was. 518 00:32:03.160 --> 00:32:04.160 I was just stunned. 519 00:32:04.279 --> 00:32:08.200 Anyway, So anyway, he came into me, totally crunched the 520 00:32:08.319 --> 00:32:12.319 side of my car, and because it was rush hour 521 00:32:12.559 --> 00:32:15.960 and because there were no no injuries, I was a 522 00:32:16.079 --> 00:32:20.759 fool and I did not call the police. I'm an 523 00:32:20.839 --> 00:32:25.640 idiot because now he's claiming that I ran into. 524 00:32:25.559 --> 00:32:29.079 Did you guys, did you Okay, that's the problem. So 525 00:32:29.240 --> 00:32:34.599 did you guys stop and exchange information? Yes, yes, we did. 526 00:32:34.720 --> 00:32:35.160 He pulled. 527 00:32:35.240 --> 00:32:37.839 Did you did you get any did you get any? 528 00:32:38.519 --> 00:32:41.920 Let me ask you this, Did you get any witnesses. 529 00:32:43.839 --> 00:32:47.720 No, no, no one, no one pulled over. He pulled 530 00:32:47.799 --> 00:32:51.920 over and waved me to pull over. So I pulled 531 00:32:52.000 --> 00:32:53.079 over as well. 532 00:32:54.880 --> 00:32:57.480 So it was kind of Now, why did you not 533 00:32:57.680 --> 00:33:00.759 call police? Why did you not call police? 534 00:33:01.079 --> 00:33:04.119 Rush hour traffic? I was on I was an idiot. 535 00:33:04.359 --> 00:33:06.839 I was on my way to a doctor appointment. 536 00:33:07.599 --> 00:33:10.400 And how long ago did this happen? 537 00:33:11.720 --> 00:33:17.400 November twenty first, Okay, so what is your question? Okay? 538 00:33:17.519 --> 00:33:22.000 My question is is that this is so strange. So okay. 539 00:33:22.359 --> 00:33:25.880 So he's now claiming that I ran into him, So okay, 540 00:33:26.119 --> 00:33:31.240 that's fine. I am getting nowhere with his insurance company. 541 00:33:31.400 --> 00:33:36.799 But now my insurance company, they originally said that the 542 00:33:36.880 --> 00:33:40.880 claim was for thirty nine I think it was thirty 543 00:33:41.000 --> 00:33:44.160 nine hundred dollars, And okay, it's fine. 544 00:33:44.359 --> 00:33:45.960 I went to Colorado clach word. 545 00:33:45.839 --> 00:33:50.720 Now, Eileen, Eileen, Eileen, Eileen. You know, I know you're 546 00:33:50.880 --> 00:33:54.160 you're telling your story, but there are stuff that's incumbent 547 00:33:54.279 --> 00:33:56.920 upon me to know when you said thirty nine hundred, 548 00:33:57.079 --> 00:33:59.640 was that damage to his car that he's claiming or 549 00:33:59.759 --> 00:34:00.720 damn image to your. 550 00:34:00.640 --> 00:34:05.319 Car, damage to my car? I know nothing about you time. 551 00:34:06.559 --> 00:34:08.400 Well, he's gonna want you to pay for his car. 552 00:34:08.760 --> 00:34:11.679 He's gonna want he is going to want you to 553 00:34:11.760 --> 00:34:12.800 pay for his car too. 554 00:34:12.920 --> 00:34:17.519 Write No, I he cut me off completely. 555 00:34:18.280 --> 00:34:23.440 I oh no, here's not no, Ileen, Eileen, I okay, 556 00:34:23.760 --> 00:34:25.920 we have to have a back and forth where uh 557 00:34:26.280 --> 00:34:28.880 you got Just hold on, Ilean see, there needs to 558 00:34:28.920 --> 00:34:31.840 be a back and forth because if he claims you 559 00:34:32.119 --> 00:34:35.679 hit him, whether you agree or not, he's gonna come 560 00:34:35.760 --> 00:34:39.679 after you for payment. And I'm surprised that hasn't happened yet, 561 00:34:40.400 --> 00:34:43.440 but it's still early. Hold on, let's talk about what 562 00:34:43.559 --> 00:34:48.599 you have to look forward to. I'm Tom Martine. Go 563 00:34:48.760 --> 00:34:52.320 with a sure thing Denver's Best roofer Excel Roofing dot com. 564 00:34:52.519 --> 00:34:58.239 You don't pay a cent until you're content. Time for 565 00:34:58.280 --> 00:35:02.599 an insurance check up free no pbligation comparison call Compass Insurance. 566 00:35:02.800 --> 00:35:05.800 Pay too much your coverage at dozens of insurance companies 567 00:35:05.920 --> 00:35:08.480 find out now three all three seven seven to one help. 568 00:35:08.679 --> 00:35:11.280 You'll think you're his only customer when you choose Frank 569 00:35:11.360 --> 00:35:13.760 Duran the real estate man dot com to list your 570 00:35:13.840 --> 00:35:16.960 home with Remax Alliance three all three nine two zero 571 00:35:17.079 --> 00:35:18.039 sixteen twenty two. 572 00:35:18.960 --> 00:35:24.199 Yeah, Ritt. 573 00:35:25.920 --> 00:35:31.800 News, you need a so you don't have come run 574 00:35:31.880 --> 00:35:33.599 anxious suspass as we can. 575 00:35:34.880 --> 00:35:38.480 Shooter's gonna help come man, This. 576 00:35:39.079 --> 00:35:46.280 Is the Troubleshooter Show. No Tom Martine, Hi Tom Martino here, 577 00:35:46.400 --> 00:35:48.920 Welcome to the show. Three oh three seven one three 578 00:35:49.039 --> 00:35:53.360 talk seven one three eight two five five. What's going 579 00:35:53.400 --> 00:35:57.079 on in your life? How can we help you? This 580 00:35:57.239 --> 00:36:01.360 hour brought to you by Frank Duran, the real Estateman 581 00:36:01.880 --> 00:36:04.800 dot com. I love Frank. He does a lot of 582 00:36:04.960 --> 00:36:09.599 free services complementary like evaluating your home on a full 583 00:36:09.760 --> 00:36:13.719 market analysis without ever promising to list. He just wants 584 00:36:13.760 --> 00:36:15.320 you to know what you can sell your house for. 585 00:36:15.480 --> 00:36:17.760 So many of us are curious in this market. He 586 00:36:17.880 --> 00:36:20.000 goes over all the elements free of charge. Three h 587 00:36:20.079 --> 00:36:24.079 three nine to zero sixteen twenty two. I've been with 588 00:36:24.199 --> 00:36:26.360 Frank the whole thirty years he's been in business. Frank 589 00:36:26.480 --> 00:36:29.920 ran a real estateman dot com. Let's talk, Hey, give 590 00:36:30.000 --> 00:36:32.360 us the call. It's getting close to the end of 591 00:36:32.400 --> 00:36:34.880 the year. Let's clean out the closet, let's get rid 592 00:36:34.920 --> 00:36:37.360 of crap. I know there's a lot of stuff on 593 00:36:37.440 --> 00:36:42.119 my mind right now. I'll tell you really, this drone 594 00:36:42.239 --> 00:36:48.760 thing has me absolutely perplexed. I now Honest to God, 595 00:36:48.880 --> 00:36:52.519 I just don't understand it. Do you know? As a pilot, 596 00:36:53.559 --> 00:36:56.559 I can't lift my freaking helicopter up two feet without 597 00:36:56.639 --> 00:36:59.440 being harassed. If I don't call in and report to 598 00:36:59.559 --> 00:37:03.599 a control authority, you can't fly an airplane. Why are 599 00:37:03.880 --> 00:37:05.760 drones allowed to fly around? 600 00:37:06.719 --> 00:37:06.840 Now? 601 00:37:08.159 --> 00:37:12.239 Let me explain something. Airplanes used to violate airspace all 602 00:37:12.280 --> 00:37:13.840 the time, and no one knew who they were, the 603 00:37:13.840 --> 00:37:16.440 little crop dusters out in the country, whatever, whatever, whatever. 604 00:37:17.960 --> 00:37:21.639 There was a rule called I want you to learn 605 00:37:21.719 --> 00:37:28.159 this because it's important, adsb out. What that means is 606 00:37:28.480 --> 00:37:33.920 every single plane in the country had to be equipped 607 00:37:33.960 --> 00:37:37.639 by a certain year twenty twenty with what they called 608 00:37:37.800 --> 00:37:42.880 adsb out. That means that your plane had to have 609 00:37:43.119 --> 00:37:45.880 the ability no matter how little it was, whether it's 610 00:37:45.920 --> 00:37:49.280 a crop duster, it didn't matter. It had to have 611 00:37:49.559 --> 00:37:55.360 the ability to transmit itself. In other words, when you 612 00:37:55.599 --> 00:38:00.960 fly around, you have to have an adsb out transmit. 613 00:38:01.039 --> 00:38:03.639 They call it out because you're transmitting. So you had 614 00:38:03.679 --> 00:38:10.119 to have an ADSB transmitter that sent out your end number. 615 00:38:11.679 --> 00:38:15.760 It also sent out where you are. Now why did 616 00:38:15.800 --> 00:38:19.199 they do that? Because they knew radar did not cover 617 00:38:19.360 --> 00:38:22.639 the entire country. So if you're flying out in the 618 00:38:22.679 --> 00:38:24.719 country and someone else flying out the country, you can 619 00:38:24.800 --> 00:38:27.360 each see each other. But it was more important than 620 00:38:27.400 --> 00:38:34.159 that the government can cobody. No, a transponder is. A 621 00:38:34.280 --> 00:38:38.679 transponder works like this. When you're flying around and radar 622 00:38:38.840 --> 00:38:42.440 hits it, it excites it and sends a signal back. 623 00:38:42.679 --> 00:38:46.360 That's all a transponder does. Okay, that's what a transponder does. 624 00:38:46.960 --> 00:38:50.800 It doesn't necessarily and and now the new transponders tell you. 625 00:38:51.079 --> 00:38:53.920 So it tells them how fast approximately, and what height, 626 00:38:54.320 --> 00:38:56.880 and what what elevation or what altitude you're flying at. 627 00:38:57.400 --> 00:39:02.039 But that's only when you're in airspace. A radar catches it. 628 00:39:02.559 --> 00:39:06.280 If there's no radar on a tower, you know, if 629 00:39:06.320 --> 00:39:10.000 it's a small little field somewhere, transponders do nothing. Okay, 630 00:39:10.159 --> 00:39:14.760 So the transponder wasn't enough. They wanted a way to 631 00:39:14.960 --> 00:39:18.440 know who was flying where and when. That's why now 632 00:39:19.000 --> 00:39:22.239 you can go to call a program. Right now, any 633 00:39:22.280 --> 00:39:25.480 of you can go to a program called flight aware. 634 00:39:26.559 --> 00:39:30.880 Flight Aware is a website. And when you go to 635 00:39:31.000 --> 00:39:34.639 FlightAware dot com and put in I shouldn't even tell 636 00:39:34.639 --> 00:39:35.960 you this because you get my end number. You can 637 00:39:36.000 --> 00:39:37.440 tell where I am, when I am, how I am. Oh, 638 00:39:37.880 --> 00:39:40.400 you put an end number in and you'll see where 639 00:39:40.480 --> 00:39:43.599 that plane is at all times. At all times, it's 640 00:39:43.679 --> 00:39:46.000 last flight, where it went, it's flight track, if it 641 00:39:46.079 --> 00:39:51.280 did circles, donuts, You see everything, everything you did. That's 642 00:39:51.320 --> 00:39:55.039 how a lot of instructors check on their student pilots. 643 00:39:55.280 --> 00:39:57.679 If there's student pilots that I went on across country. 644 00:39:57.920 --> 00:39:59.880 You see, back in the day, we had to prove 645 00:40:00.000 --> 00:40:01.639 we went on across country. You know how we did 646 00:40:01.719 --> 00:40:03.840 that when we had to do it for our license. 647 00:40:04.199 --> 00:40:06.679 When we flew to a remote airport and landed, we 648 00:40:06.800 --> 00:40:09.199 had to have somebody there sign it saying that they 649 00:40:09.239 --> 00:40:13.000 saw us there in this airplane. You did, and you 650 00:40:13.119 --> 00:40:15.840 put that in your log. That's how you proved you 651 00:40:15.920 --> 00:40:19.679 did your cross country. Now nowadays you don't have to 652 00:40:19.760 --> 00:40:22.239 prove anything. They just go to flight Aware to see 653 00:40:22.239 --> 00:40:25.639 if you landed there. You can't cheat anymore. Pilots used 654 00:40:25.639 --> 00:40:30.519 to sheet all the time. You can't say I went flying, 655 00:40:31.079 --> 00:40:35.719 honey and I flew to somewhere for lunch. If you didn't, 656 00:40:36.519 --> 00:40:38.840 she can go on fly towear dot com and find 657 00:40:38.880 --> 00:40:40.639 out in a heartbeat if you flew and where you 658 00:40:40.679 --> 00:40:45.760 flew too, every private jet even I even looked up, 659 00:40:45.800 --> 00:40:48.960 but Taylor Swift's jet when she was flying around where 660 00:40:49.000 --> 00:40:53.039 it was in the air, where it landed. Now why 661 00:40:53.079 --> 00:40:55.840 am I saying all this? Okay, let me get back 662 00:40:55.880 --> 00:41:02.119 to the point. If they require or every single aircraft 663 00:41:02.280 --> 00:41:10.880 in the entire country airspace to have ADSB, why don't 664 00:41:10.920 --> 00:41:17.800 they require drones to have the same thing. I'll tell 665 00:41:17.800 --> 00:41:24.280 you what. It's dangerous. Drones fly around mostly where helicopters do. 666 00:41:25.280 --> 00:41:27.800 I don't like that. I can't tell you how many 667 00:41:27.840 --> 00:41:30.880 times I've come across drones. They could have taken me out. 668 00:41:32.840 --> 00:41:36.719 And then another thing, they can fly as high as 669 00:41:36.760 --> 00:41:40.400 a fricking airliner when they're coming in and doing certain maneuvers. 670 00:41:40.400 --> 00:41:41.840 I don't think they go up to thirty or forty 671 00:41:41.840 --> 00:41:44.480 thousand feet, but they can go to heights when they're 672 00:41:44.519 --> 00:41:47.199 coming in and out of airports and controlled areas. So 673 00:41:47.719 --> 00:41:52.000 why aren't drones more controlled? Then there would be no question. 674 00:41:52.280 --> 00:41:53.800 Do you know what would happen if I just tried 675 00:41:53.800 --> 00:41:56.119 to fly around my ultra lights somewhere like that? Do 676 00:41:56.159 --> 00:41:58.639 you know what would happen? They would shoot you down. 677 00:41:58.760 --> 00:42:02.239 For God's sakes. Why are they letting these drones fly 678 00:42:03.320 --> 00:42:08.679 indiscriminately everywhere? Why they shouldn't be able to do it. 679 00:42:08.800 --> 00:42:16.960 It's dangerous, it's dangerous, it's stupid. They should control drones 680 00:42:17.400 --> 00:42:23.559 because drones are aircraft. Period. You pick a size, if 681 00:42:23.599 --> 00:42:25.920 it's bigger than I don't know, your hand or whatever, 682 00:42:26.239 --> 00:42:30.119 pick a size and pick a power, and they should 683 00:42:30.199 --> 00:42:33.920 be regulated. It isn't it common sense? For God's sake? 684 00:42:34.119 --> 00:42:37.559 Think about it. They're flying around, you know where the 685 00:42:37.679 --> 00:42:42.639 rescue helicopters, the ambulance helicopters, all of the light aircraft 686 00:42:43.199 --> 00:42:46.480 and airlines coming in and out of major airports. They 687 00:42:46.639 --> 00:42:50.679 are flying around without any control whatsoever. 688 00:42:51.000 --> 00:42:51.239 None. 689 00:42:52.800 --> 00:42:54.519 You don't have to have a license, you don't have 690 00:42:54.599 --> 00:42:56.880 to know what you're doing. You don't have to have 691 00:42:56.960 --> 00:43:01.480 a registration. You should have all of that. Why should 692 00:43:01.559 --> 00:43:08.920 you be playing with something like that without having that? Okay, 693 00:43:09.159 --> 00:43:12.840 isn't that common sense? And why are we letting these 694 00:43:13.000 --> 00:43:16.679 drones just fly around not knowing what they're gonna do? 695 00:43:17.039 --> 00:43:20.000 Do you think by chance there might be a terrorist? Thinking? 696 00:43:20.679 --> 00:43:25.280 pH we went through all the trouble trying to sneak 697 00:43:25.320 --> 00:43:27.840 over the border. We went through all the trouble of 698 00:43:27.960 --> 00:43:31.719 trying to teach people how to fly airliners. We went 699 00:43:31.760 --> 00:43:33.760 through all the trouble. We don't have to do any 700 00:43:33.760 --> 00:43:38.480 of that. People, We can take a drone for one 701 00:43:38.519 --> 00:43:43.320 thousand dollars and put poisonous gas in it and crash 702 00:43:43.599 --> 00:43:51.119 into the Capitol. I does anyone find this as disturbing 703 00:43:51.199 --> 00:43:56.960 as I do? I'm serious. There are no controls whatsoever, 704 00:43:57.639 --> 00:44:03.079 and they watch them. The FA frustrated, The FBI is frustrated. 705 00:44:03.440 --> 00:44:06.440 Tom, Look what the government is frustrated. Look what the 706 00:44:06.559 --> 00:44:09.719 Ukrainian is doing with their their you know, five hundred 707 00:44:10.239 --> 00:44:14.159 dollar drones. They're take me out tanks. They just they 708 00:44:14.280 --> 00:44:16.840 just put a little bomb on it. And anybody could 709 00:44:16.880 --> 00:44:17.400 do that now. 710 00:44:20.000 --> 00:44:24.119 And don't you think, don't you dare think it's not 711 00:44:25.320 --> 00:44:32.480 going to happen. It absolutely will happen. Do you think 712 00:44:32.840 --> 00:44:37.960 terrorists are stupid? They're watching this now? Tell me why 713 00:44:38.000 --> 00:44:43.320 aren't we Okay, first and foremost, we're not shooting him 714 00:44:43.320 --> 00:44:45.840 down because it could cause danger to people. I don't know, 715 00:44:46.960 --> 00:44:49.119 but I know this. They could flyp and investigate them, 716 00:44:49.159 --> 00:44:55.639 but they don't. They're not doing anything nothing. I swear 717 00:44:55.719 --> 00:45:01.880 to God, I don't understand it. So bottom line, all 718 00:45:02.000 --> 00:45:05.559 drones should be regulated. Like it or not, they should 719 00:45:05.599 --> 00:45:11.280 be Eileen, what's going on with you? Hello? Eileen? You 720 00:45:11.440 --> 00:45:14.280 said you had a two thousand and seven A four. 721 00:45:14.239 --> 00:45:16.199 OUTI oh my, oh my god. 722 00:45:16.280 --> 00:45:16.519 Thank you? 723 00:45:16.679 --> 00:45:18.159 And you were hit for getting back to. 724 00:45:18.960 --> 00:45:22.480 Okay, thank you, Lean and you were hit on November Eileen. 725 00:45:22.639 --> 00:45:24.760 We're gonna do it this way now. Now I'm going 726 00:45:24.840 --> 00:45:28.360 to talk and ask simple questions. Okay, on November twenty, First, 727 00:45:28.400 --> 00:45:32.000 you were hit by another driver. He claims you hit him. Now, 728 00:45:32.800 --> 00:45:36.599 now you're dealing with insurance. Now you don't agree. You 729 00:45:36.800 --> 00:45:39.840 say that you hit him. Excuse me? He hit you? 730 00:45:40.320 --> 00:45:42.559 He says you hit him. There's no way to prove 731 00:45:42.599 --> 00:45:45.639 it one way or the other. Now, if there's no 732 00:45:45.760 --> 00:45:48.719 way to prove it, your insurance do you have? I 733 00:45:48.760 --> 00:45:51.199 don't think you have collision coverage on A two thousand 734 00:45:51.199 --> 00:45:54.239 and seven A four OUTI do you? Oh? 735 00:45:54.360 --> 00:45:54.920 Yes, I do? 736 00:45:55.199 --> 00:45:56.400 I had complete? 737 00:45:57.400 --> 00:46:01.199 Yeah? Okay, all right that okay, So your insurance then 738 00:46:01.239 --> 00:46:02.840 should take care of that damage. 739 00:46:03.960 --> 00:46:07.679 Yes, So let me tell you and Tom it's so 740 00:46:07.840 --> 00:46:08.679 nice to talk to you. 741 00:46:09.079 --> 00:46:09.360 Okay. 742 00:46:09.599 --> 00:46:15.440 They originally told me that they would cover thirty thousand, 743 00:46:15.679 --> 00:46:18.599 nine hundred ninety two dollars for. 744 00:46:20.840 --> 00:46:23.800 Whatever. It doesn't matter, if that part doesn't matter. They 745 00:46:23.880 --> 00:46:26.519 originally said they would cover the damage. 746 00:46:27.280 --> 00:46:32.880 Right, and then my the collision. The Colorado coach said 747 00:46:33.320 --> 00:46:41.239 that the estimate went up from that amount to thirteen 748 00:46:41.559 --> 00:46:44.920 seventy eight dollars and fifteen cents. 749 00:46:45.320 --> 00:46:50.599 And I was like, you mean you mean an additional okay, yes, 750 00:46:50.719 --> 00:46:53.199 So they agreed to pay around thirty grand and it 751 00:46:53.280 --> 00:46:55.039 went up by thirteen grand. 752 00:46:55.840 --> 00:47:01.119 Well, thirteen hundred for thirteen hundred, and it went outside 753 00:47:01.360 --> 00:47:03.199 thirteen seventy eight. 754 00:47:03.320 --> 00:47:04.639 Yeah, we're not talking now. 755 00:47:04.679 --> 00:47:06.800 Well why wouldn't they So why wouldn't they pay that 756 00:47:06.880 --> 00:47:07.719 additional money? 757 00:47:09.320 --> 00:47:11.079 Well, that's what I am. 758 00:47:11.559 --> 00:47:15.599 This is all you have to do. Listen, listen, Eileen. 759 00:47:15.719 --> 00:47:17.000 Let me just put it to you this way. Okay, 760 00:47:17.360 --> 00:47:19.239 all they have to do. All you have to do 761 00:47:19.400 --> 00:47:22.360 is pay your deductible and they should pay the collision, 762 00:47:22.360 --> 00:47:24.920 should pay for your car up to a certain amount. 763 00:47:25.199 --> 00:47:27.519 Then they total your car. So I just need to 764 00:47:27.599 --> 00:47:29.880 know this. Are they going to total your car or 765 00:47:29.920 --> 00:47:31.079 are they going to fix your car? 766 00:47:32.400 --> 00:47:35.440 No, they're saying they are going to total my car. 767 00:47:36.320 --> 00:47:37.079 And that's okay. 768 00:47:37.400 --> 00:47:38.480 Now now that's the point. 769 00:47:38.599 --> 00:47:40.960 Okay, car is totally drivable. 770 00:47:41.239 --> 00:47:47.559 Okay, Arleen, This happens all the time. Okay, Eileen, listen, Okay, 771 00:47:47.800 --> 00:47:50.280 I get it. Let me explain this to you. You 772 00:47:50.360 --> 00:47:52.079 don't have to explain that you're angry and that you 773 00:47:52.159 --> 00:47:54.679 don't agree. I know that I get this call all 774 00:47:54.719 --> 00:47:57.800 the time. Here's what they're saying, and you agreed to it, 775 00:47:58.320 --> 00:48:01.039 and you agreed to it in your policy. Okay, here's 776 00:48:01.079 --> 00:48:04.960 what you agreed to that. It's their choice to either 777 00:48:05.119 --> 00:48:09.840 pay you the value of the car or repair it. 778 00:48:10.119 --> 00:48:11.239 It's up to depth. 779 00:48:11.280 --> 00:48:12.960 Okay. 780 00:48:13.119 --> 00:48:18.480 Now, if they want to total your car, the best 781 00:48:18.639 --> 00:48:22.679 you can do is to make a settlement and buy 782 00:48:22.760 --> 00:48:26.119 another car. If you don't agree with the totaling, there's 783 00:48:26.159 --> 00:48:28.800 nothing you can do about it. What you can do, however, 784 00:48:29.360 --> 00:48:34.199 is offer to buy the car back. But that almost never, ever, ever, ever, 785 00:48:34.679 --> 00:48:38.199 ever works out for consumers when they want to buy 786 00:48:38.280 --> 00:48:41.480 the car back and fix it. I don't recommend it. 787 00:48:41.960 --> 00:48:44.480 How much are they willing to give you for this car? 788 00:48:45.559 --> 00:48:47.679 Okay, you are so sweet. Let me just tell you 789 00:48:47.880 --> 00:48:50.480 one thing, Tom, and thank you for listening to me. 790 00:48:51.119 --> 00:48:54.920 They are okay, Initially, they are going to give me 791 00:48:55.000 --> 00:48:59.840 a settlement of sixty five hundred dollars for if they 792 00:49:00.079 --> 00:49:05.960 take ownership of my car. Now, if I retain my car, 793 00:49:06.400 --> 00:49:10.000 which is what I want to do, is fifty nine 794 00:49:10.880 --> 00:49:11.920 one hundred dollars. 795 00:49:12.480 --> 00:49:16.960 And that's not bad. That's not a that And how 796 00:49:17.039 --> 00:49:18.079 much is the total repair? 797 00:49:18.840 --> 00:49:22.639 Which is so weird is because the repair. 798 00:49:23.159 --> 00:49:25.719 How much is the total repair bill? 799 00:49:25.840 --> 00:49:31.880 Eileen, I'm telling you fifty six hundred and twenty dollars 800 00:49:31.960 --> 00:49:36.159 in twenty nine cents, which is less than. 801 00:49:36.159 --> 00:49:41.039 What they are going to give me as a retainment. 802 00:49:40.599 --> 00:49:45.480 Of my Eileen. It is their choice. It is their choice. 803 00:49:47.280 --> 00:49:52.719 Here's how it works, Okay. When an insurance company, Eileen, 804 00:49:52.800 --> 00:49:56.039 if you listen, i'll tell you. Okay, you don't have 805 00:49:56.239 --> 00:49:59.719 to keep telling me about your dismay. Okay. Here, here's 806 00:49:59.800 --> 00:50:03.159 what it is. They look at what's damaged and they 807 00:50:03.320 --> 00:50:09.039 decide is it worth fixing for fifty six hundred and 808 00:50:09.199 --> 00:50:13.760 they decide no, we would rather give her fifty nine hundred. 809 00:50:13.880 --> 00:50:17.000 And I'm gonna tell you why. Because if they pay 810 00:50:17.159 --> 00:50:21.320 fifty six hundred to fix it, they are afraid that 811 00:50:21.480 --> 00:50:25.000 a two thousand and seven, A four AUDI with all 812 00:50:25.079 --> 00:50:28.199 of those repairs are going to be a nightmare for them. 813 00:50:28.480 --> 00:50:31.679 And They don't want you coming back with complaints. They 814 00:50:31.719 --> 00:50:35.719 would rather make a full and final settlement and give 815 00:50:35.800 --> 00:50:39.360 you fifty nine hundred bucks and let you keep the car, 816 00:50:40.159 --> 00:50:45.159 or give you sixty five hundred and just salvage the 817 00:50:45.280 --> 00:50:49.360 car in a wrecking yard. That's okay. Those are your choices. Now. 818 00:50:49.719 --> 00:50:53.000 If you can get that car fixed for fifty six 819 00:50:53.159 --> 00:50:57.039 hundred and they're willing to give you fifty nine hundred, 820 00:50:57.599 --> 00:51:01.000 then you can do it and yet it fixed. But 821 00:51:01.079 --> 00:51:03.079 I'm going to tell you something, and I want you 822 00:51:03.159 --> 00:51:07.880 to remember this day. If you take fifty fifty nine 823 00:51:08.000 --> 00:51:11.960 hundred from your insurance and you put fifty six hundred 824 00:51:12.320 --> 00:51:15.719 into a two thousand and seven, a four OUTI with 825 00:51:15.960 --> 00:51:19.800 ninety five thousand miles that has been wrecked to that degree, 826 00:51:20.400 --> 00:51:23.239 it would be the worst decision you have ever made. 827 00:51:23.840 --> 00:51:24.000 Now. 828 00:51:24.079 --> 00:51:26.519 That is my That is my advice. You you called 829 00:51:26.599 --> 00:51:28.880 for my advice. So what I'm telling you is this. 830 00:51:29.599 --> 00:51:32.920 If you do not, if you do not fix it, 831 00:51:33.320 --> 00:51:39.360 take the sixty five hundred and buy another car. If 832 00:51:39.440 --> 00:51:42.559 you have the choice, fifty six and you're gonna are 833 00:51:42.639 --> 00:51:46.000 fifty nine and I'll fix it myself, or sixty five 834 00:51:46.079 --> 00:51:50.639 and I'll walk away, My recommendation is that you walk 835 00:51:50.840 --> 00:51:53.760 away three oh three seven one three talks seven one 836 00:51:53.840 --> 00:52:00.239 three eight two five five go with a sh your 837 00:52:00.320 --> 00:52:03.719 thing Denver's best roofer Excel Roofing dot com. You don't 838 00:52:03.719 --> 00:52:09.760 pay a cent until you're content. Time for an insurance 839 00:52:09.840 --> 00:52:13.960 checkup free, no obligation. In comparison, call Compass Insurance paying 840 00:52:14.000 --> 00:52:17.039 too much your coverage at dozens of insurance companies find 841 00:52:17.079 --> 00:52:19.360 out now three oh three seven seven to one. Help. 842 00:52:19.559 --> 00:52:22.199 You'll think you're his only customer when you choose Frank 843 00:52:22.280 --> 00:52:24.679 durand the real estate Man dot com to list your 844 00:52:24.760 --> 00:52:27.880 home with Remax Alliance three oh three nine two zero 845 00:52:28.000 --> 00:52:33.559 sixteen twenty two. Hi Tom Martine here, welcome. You can 846 00:52:33.639 --> 00:52:36.480 get your calls in with problems, questions and complaints. By 847 00:52:36.519 --> 00:52:39.639 the way, Deputy Bodeputy doc in the studio. Deputy d 848 00:52:39.880 --> 00:52:42.320 here with me any if you have anything file? 849 00:52:43.400 --> 00:52:46.599 Yes, sir, you know John full has made a believer 850 00:52:46.679 --> 00:52:49.119 right of me. If this lady had spent one hundred 851 00:52:49.119 --> 00:52:53.119 and fifty bucks for a dash cam, it would be over. 852 00:52:54.719 --> 00:52:57.639 So I would it pick up a side swipe though? 853 00:52:57.960 --> 00:53:00.800 Would it pick up a side swipe? Yeah, it would 854 00:53:00.840 --> 00:53:03.679 pick up the fact that she didn't sit swipe. Count 855 00:53:03.840 --> 00:53:07.000 well because you look forward and so if the if 856 00:53:07.039 --> 00:53:11.280 the video you're watching didn't swipe, you didn't do it. 857 00:53:11.320 --> 00:53:11.519 See. 858 00:53:11.599 --> 00:53:13.639 It also has a wide angle, so you can get 859 00:53:14.079 --> 00:53:17.079 you can get it's not just straight ahead. It's a 860 00:53:17.119 --> 00:53:19.119 wide angle lens. You can get more than you think. 861 00:53:19.440 --> 00:53:21.519 But like I say, for one hundred and fifty bucks, 862 00:53:21.920 --> 00:53:24.119 you get none of this would happen. But if you don't, 863 00:53:24.360 --> 00:53:26.880 if you don't have a dashcam, what you need to 864 00:53:26.960 --> 00:53:29.840 do at the scene of the accident is take some 865 00:53:30.000 --> 00:53:34.000 pictures before you move the cars out of the roadway. 866 00:53:34.800 --> 00:53:38.280 That also will protect you because you can tell from 867 00:53:38.360 --> 00:53:39.199 the angle. 868 00:53:38.920 --> 00:53:40.079 Of it and call the police. 869 00:53:40.480 --> 00:53:42.679 Well, if you're not going to call the police, at 870 00:53:42.760 --> 00:53:46.199 least take pictures and you can tell who who's out 871 00:53:46.239 --> 00:53:50.320 of their lane and you know how to interpret the accident. 872 00:53:54.000 --> 00:53:54.199 Wow. 873 00:53:55.360 --> 00:54:01.440 So here's the bottom line. If you have a dash cam, 874 00:54:01.679 --> 00:54:05.000 it's definitely better than not having one, unless you're like 875 00:54:05.960 --> 00:54:07.800 maybe me and you don't want to convict yourself. 876 00:54:07.880 --> 00:54:08.840 Ha, just kidding. 877 00:54:09.199 --> 00:54:11.880 Three or three seven one three talk seven one three 878 00:54:11.960 --> 00:54:13.599 two five five Guys, you have any follow ups? 879 00:54:13.880 --> 00:54:15.880 Yeah, dude, what do you got? Well, it's kind of 880 00:54:15.920 --> 00:54:18.599 a tragic situation. We got a call a few days 881 00:54:18.639 --> 00:54:22.000 ago from a guy named Daniel. He's homeless and he 882 00:54:22.199 --> 00:54:24.199 was living in an RV that he bought for about 883 00:54:24.239 --> 00:54:28.519 twelve hundred bucks. Long story short, the cops towed away 884 00:54:28.559 --> 00:54:31.840 the RV. He got thrown in the slammer. He then 885 00:54:31.920 --> 00:54:35.320 got extradited too. I think Missouri. Where the slammer again? 886 00:54:36.280 --> 00:54:39.000 He just got uh why was he arrested? You know 887 00:54:39.599 --> 00:54:42.880 it's it's here's the short version of it. The police 888 00:54:42.920 --> 00:54:45.159 were trying to stop him. He didn't know. He claims 889 00:54:45.199 --> 00:54:46.639 he didn't know they were behind him. They shot a 890 00:54:46.719 --> 00:54:50.760 tracking dart into his RV and then such a thing, 891 00:54:50.880 --> 00:54:53.280 oh ye tracking dark. Yeah, it's like a big sticky 892 00:54:53.400 --> 00:54:56.079 thing and they fired from the front of the police car. 893 00:54:56.280 --> 00:54:58.159 And then it's got a GPS locator and then they 894 00:54:58.239 --> 00:55:00.400 come and find you at their convenience, which is what 895 00:55:00.480 --> 00:55:04.480 happened to poor Daniel. So the issue now is that 896 00:55:04.639 --> 00:55:07.519 he's stuck in Kansas City, can't afford a bus ticket. 897 00:55:07.800 --> 00:55:08.360 His car. 898 00:55:08.840 --> 00:55:12.480 I did track this, yeah, it was still definitely impounded. 899 00:55:12.519 --> 00:55:14.559 He thought it was an Aurora. I spoke with Aurora. 900 00:55:14.639 --> 00:55:16.719 They don't have it, but they did help me track 901 00:55:16.760 --> 00:55:20.159 it down to Denver. I verified that Denver Sheriff's Department 902 00:55:20.280 --> 00:55:23.360 is holding it. Unfortunately, it's been over thirty days. They're 903 00:55:23.360 --> 00:55:26.079 getting ready to either sell or scrap it. All he 904 00:55:26.239 --> 00:55:29.719 wants is access to the RV to get his tools out. 905 00:55:30.280 --> 00:55:32.239 He has some tools in there that he uses to 906 00:55:32.360 --> 00:55:35.840 eke out a very modest income. He can't get in 907 00:55:36.039 --> 00:55:40.000 because he's not the registered owner of the RV. Who is, Well, 908 00:55:40.280 --> 00:55:42.960 the God knows who's the registered owners. He bought it 909 00:55:43.039 --> 00:55:46.400 from a storage yard and it was abandoned, So all 910 00:55:46.440 --> 00:55:48.320 we're trying to do. He has a bill of sale, 911 00:55:48.679 --> 00:55:51.599 it's got his name, it's got the pin number no 912 00:55:51.920 --> 00:55:54.000 well if. Yeah, there are plates on it, but they're 913 00:55:54.039 --> 00:55:57.000 not his, so they're the previous owner and God knows 914 00:55:57.039 --> 00:56:01.119 who that was. So I've been trying to get either 915 00:56:01.159 --> 00:56:03.800 the Sheriff's department or their mayor's office. I've been sending 916 00:56:04.480 --> 00:56:06.960 left messages and I send emails to both of their 917 00:56:07.039 --> 00:56:08.119 press relations offices. 918 00:56:08.199 --> 00:56:10.119 Yeah, the mayor won't listen unless you tell him he's 919 00:56:10.119 --> 00:56:12.320 an illegal allien. He's carrying weapons. 920 00:56:12.400 --> 00:56:14.280 Yeah, the mayor is going to go to jail to 921 00:56:14.400 --> 00:56:15.000 keep the trend. 922 00:56:15.639 --> 00:56:20.360 Tell the mayor, he's an illegal alien, an illegal immigrant 923 00:56:20.719 --> 00:56:23.840 carrying weapons and fetanol. And then he'll fight to get about. 924 00:56:23.880 --> 00:56:26.960 This mayor of Denver ran on the platform of helping 925 00:56:27.039 --> 00:56:30.159 the homeless, and all I'm getting is silence on what 926 00:56:30.320 --> 00:56:32.239 we're trying to do is get the dude's tools back. 927 00:56:32.280 --> 00:56:34.440 He already gave up. He can't afford to take the 928 00:56:34.719 --> 00:56:37.159 to pay the impound fee and the storage fee. He 929 00:56:37.360 --> 00:56:40.440 just points his tools out. That's not too much to 930 00:56:40.559 --> 00:56:43.480 ask for. I get nothing but silence from Denver Sheriff's 931 00:56:43.519 --> 00:56:45.239 office and from Denver Mayor's office. 932 00:56:46.360 --> 00:56:49.199 Okay, I don't know what to say, man, I just 933 00:56:49.280 --> 00:56:51.920 don't know what to say. It's heartbreaking, it is, and 934 00:56:52.000 --> 00:56:57.000 we run across these things again, priorities. Are people happy 935 00:56:57.079 --> 00:57:00.719 with this mayor? I mean, he was like a nice 936 00:57:00.760 --> 00:57:03.119 guy as a person. He just seems like an all 937 00:57:03.159 --> 00:57:06.239 around nice guy. But no, that's a politician's trick. That's 938 00:57:06.599 --> 00:57:07.920 that's the politician persona. 939 00:57:08.000 --> 00:57:08.480 He puts on. 940 00:57:10.039 --> 00:57:19.360 Amber, what's happening, Amber, Yes, this is what's going on. Yes, 941 00:57:19.800 --> 00:57:20.320 what's happened? 942 00:57:21.480 --> 00:57:23.559 Okay, So back on just Ver. 943 00:57:23.679 --> 00:57:26.639 First, the vehicle I was in posession of got stolen 944 00:57:26.719 --> 00:57:27.000 from me. 945 00:57:27.440 --> 00:57:31.079 However, my dog and her six puppies were in the backseat. 946 00:57:31.320 --> 00:57:33.760 Okay, who my vehicle? 947 00:57:33.760 --> 00:57:37.440 Well, yeah, whoever stole my vehicle ended up in a 948 00:57:37.599 --> 00:57:40.960 pursuit with the Ottawa County Sheriff's Department, and I guess 949 00:57:41.000 --> 00:57:44.559 they ended up getting away, but my dogs ended up 950 00:57:44.639 --> 00:57:49.400 getting taken to the animal shelter by Officer Richie who 951 00:57:49.519 --> 00:57:49.679 is the. 952 00:57:49.639 --> 00:57:53.519 Animal control ufser. Now I found out this out that night, 953 00:57:53.760 --> 00:57:56.199 same night he got taken and the next day I 954 00:57:56.280 --> 00:57:59.559 went up to the Riverside or Riverdale animal Control or 955 00:58:00.079 --> 00:58:03.360 not in the control, their animal shelter, and I went 956 00:58:03.400 --> 00:58:05.440 up there to go get my dogs. I got told 957 00:58:05.519 --> 00:58:07.960 by the animal control officer that they would not be 958 00:58:08.079 --> 00:58:10.599 released to me unless I talked to Adams County since 959 00:58:10.639 --> 00:58:11.719 they were involved in a crime. 960 00:58:11.840 --> 00:58:14.719 Now they and where exactly are they right now? 961 00:58:16.039 --> 00:58:19.519 Right now they have been moved apparently to a shelter, 962 00:58:20.000 --> 00:58:20.920 to a foster care. 963 00:58:21.320 --> 00:58:22.960 I don't know where they're at anymore. 964 00:58:23.880 --> 00:58:25.599 First they were brought first they. 965 00:58:27.800 --> 00:58:32.719 To where the Riverdale animal shelter. 966 00:58:33.880 --> 00:58:37.840 Okay now Riverdale then sent them out to private foster. 967 00:58:39.960 --> 00:58:42.000 Now they have yes, it's now been. 968 00:58:44.280 --> 00:58:47.519 Foster or were they adopt? Is it foster care? Or 969 00:58:47.559 --> 00:58:48.639 were they adopted out? 970 00:58:49.079 --> 00:58:51.199 They're in a foster care family right now, is what 971 00:58:51.320 --> 00:58:51.880 I've been told. 972 00:58:52.360 --> 00:58:56.239 Okay, so that means that they're up for adoption. 973 00:58:57.280 --> 00:59:00.280 Not yet, since they will be up for adoption, Yeah, 974 00:59:00.360 --> 00:59:02.400 they will, and they're too. 975 00:59:02.320 --> 00:59:04.519 Young to be adopted. What about the mother dog? 976 00:59:05.840 --> 00:59:07.400 Apparently the mother dog bought them? 977 00:59:09.559 --> 00:59:11.400 I know, But is the mother dog up for adoption? 978 00:59:13.440 --> 00:59:14.280 Not at the time. 979 00:59:14.400 --> 00:59:18.519 No, how many puppies? Six? 980 00:59:20.159 --> 00:59:20.639 Oh god? 981 00:59:21.239 --> 00:59:24.360 And what was your plan for them? Well? 982 00:59:24.440 --> 00:59:26.159 I want I wanted to go and pick them up 983 00:59:26.239 --> 00:59:28.360 that very day and claim all of it. 984 00:59:28.639 --> 00:59:30.960 What was your plan for them when you were driving 985 00:59:31.000 --> 00:59:32.800 around with a mom and six puppies in the car? 986 00:59:32.880 --> 00:59:33.559 What was the plane? 987 00:59:34.039 --> 00:59:35.199 No I was I wasn't driving. 988 00:59:35.280 --> 00:59:37.679 I was at a friend's house and they were in 989 00:59:37.760 --> 00:59:38.679 the backseat. 990 00:59:38.320 --> 00:59:38.679 Of the car. 991 00:59:39.280 --> 00:59:41.199 Because you know, she's got What was your plan? 992 00:59:42.760 --> 00:59:44.039 I mean, they live with me. 993 00:59:44.119 --> 00:59:45.360 I was going to go home with them later. 994 00:59:47.039 --> 00:59:50.880 Okay, I get it. Okay, So so you weren't Okay, 995 00:59:51.239 --> 00:59:52.599 so they weren't living in the car. 996 00:59:53.719 --> 00:59:55.360 No, No, they weren't living in the car. 997 00:59:55.440 --> 01:00:00.159 I was just you know, you know, so can you 998 01:00:00.320 --> 01:00:00.480 just go? 999 01:00:01.000 --> 01:00:02.480 Can't you just go and claim them? 1000 01:00:03.719 --> 01:00:07.760 I try to and off. Sir Richie, the animal control 1001 01:00:07.840 --> 01:00:10.559 officer told me that I wasn't allowed to. 1002 01:00:11.199 --> 01:00:12.840 Because why. 1003 01:00:15.639 --> 01:00:20.079 All right, now we'll get the uh. We'll take a 1004 01:00:20.159 --> 01:00:23.000 break and come back and then Kitschina explain to her 1005 01:00:23.039 --> 01:00:26.480 what's going on. Okay, I don't mind taking her back 1006 01:00:26.559 --> 01:00:30.400 on again. Just explain to her if she's all right. 1007 01:00:30.920 --> 01:00:31.199 I UH. 1008 01:00:31.679 --> 01:00:34.400 For people listening, if you hurt a little delay our 1009 01:00:34.480 --> 01:00:37.119 YouTube more on's heard the whole thing. But if you're 1010 01:00:37.199 --> 01:00:39.840 listening on the radio, we had to nix out a word. 1011 01:00:40.199 --> 01:00:42.760 We'll be right back with more on the Troubleshooter Show. 1012 01:00:47.400 --> 01:00:50.639 Go with a Sure Thing Denver's Best roofer Excel Roofing 1013 01:00:50.760 --> 01:00:53.360 dot com. You don't pay a cent until you're content. 1014 01:00:56.800 --> 01:00:59.880 Time for an insurance check up free, no obligation. In comparison, 1015 01:01:00.119 --> 01:01:03.639 call Compass Insurance paying too much your coverage at dozens 1016 01:01:03.679 --> 01:01:06.400 of insurance companies find out now three all three seven 1017 01:01:06.519 --> 01:01:09.280 seven to one help. You'll think you're his only customer 1018 01:01:09.360 --> 01:01:11.519 when you choose Frank durand the Real Estate Man dot 1019 01:01:11.639 --> 01:01:14.920 com to list your home with Remax Alliance three all 1020 01:01:15.000 --> 01:01:22.599 three nine two zero sixteen twenty two. Hi, Tom Martino, 1021 01:01:23.639 --> 01:01:26.719 your troubleshooter three L three seven one three talks seven 1022 01:01:26.760 --> 01:01:29.840 one three two five five. So on December first, her 1023 01:01:29.920 --> 01:01:33.360 car was stolen, her dog and six puppies were inside. 1024 01:01:33.880 --> 01:01:36.400 The thief was caught, dogs were brought to Riverdale Animal 1025 01:01:36.519 --> 01:01:40.719 Shelter and then uh after that, she wants to get 1026 01:01:40.760 --> 01:01:43.599 him back, but they were sent to foster care and 1027 01:01:43.800 --> 01:01:48.760 somehow someone told her she can't get him back. Now 1028 01:01:48.840 --> 01:01:52.199 without saying any naughty words, Chamber, why can't you get 1029 01:01:52.239 --> 01:01:53.920 him back? What was the reason given to you? 1030 01:01:55.079 --> 01:01:58.639 I was told by auser Richie the Animal Control after 1031 01:01:59.199 --> 01:02:02.519 that unless I gave her a name of the driver 1032 01:02:02.719 --> 01:02:04.719 of this vehicle, that I would not be allowed to 1033 01:02:04.760 --> 01:02:05.360 get my dogs. 1034 01:02:06.400 --> 01:02:09.760 And now why did okay? I don't understand that. I 1035 01:02:09.800 --> 01:02:12.880 don't what does that mean either the driver meaning the thief, 1036 01:02:13.320 --> 01:02:14.199 the thief or you. 1037 01:02:15.480 --> 01:02:17.800 Yes, the thief, the thief whoever stole the car? 1038 01:02:19.639 --> 01:02:24.000 Now, why did you have okay? Are they saying you 1039 01:02:24.079 --> 01:02:24.800 knew the thief? 1040 01:02:26.880 --> 01:02:27.559 I don't know. 1041 01:02:27.840 --> 01:02:29.960 That's what she kept telling me is that's the reason 1042 01:02:30.000 --> 01:02:30.519 why if. 1043 01:02:30.400 --> 01:02:33.039 I don't give them a name of whoever was driving 1044 01:02:33.360 --> 01:02:36.119 during the pursuit, then am I not getting my dogs? 1045 01:02:36.199 --> 01:02:37.360 I think they were assuming that. 1046 01:02:37.800 --> 01:02:42.119 What was the reasoning? What was the reasoning? But Amber, 1047 01:02:42.639 --> 01:02:45.519 what was the reasoning behind wanting you to know the 1048 01:02:45.679 --> 01:02:46.679 name of the thief? 1049 01:02:48.199 --> 01:02:48.639 I don't know. 1050 01:02:49.360 --> 01:02:50.519 I have no idea what the reason. 1051 01:02:50.639 --> 01:02:53.199 Well did you ask here? Did you ask? 1052 01:02:53.320 --> 01:02:56.559 Did you say I wasn't able to pick up my dogs? 1053 01:02:56.599 --> 01:02:59.679 And her only response was that there was a police 1054 01:02:59.719 --> 01:03:02.840 hold through Adam County Jeff's department, And I talked to 1055 01:03:02.880 --> 01:03:07.159 Adam Kelly's department. They told me that once the dogs 1056 01:03:07.239 --> 01:03:10.880 were in her custody, they didn't they had no more, 1057 01:03:11.719 --> 01:03:12.760 they had nothing to do with it. 1058 01:03:13.079 --> 01:03:13.639 They didn't care. 1059 01:03:14.519 --> 01:03:17.320 So basically I got back and forth. 1060 01:03:17.159 --> 01:03:17.719 Back and forth. 1061 01:03:18.480 --> 01:03:21.440 Yeah, why do you think what kind of dogs are they? 1062 01:03:22.760 --> 01:03:25.519 She is a pitbull at blue heather mixed and so 1063 01:03:25.679 --> 01:03:26.400 are her puppies. 1064 01:03:28.679 --> 01:03:31.679 Are those outlawed in the jurisdiction where the where the 1065 01:03:31.760 --> 01:03:32.639 chase came to an end. 1066 01:03:34.400 --> 01:03:37.480 No, because there she's a mix, so she's a mutt. 1067 01:03:37.559 --> 01:03:42.039 Really, Amber, if the Animal Control just wants the driver's 1068 01:03:42.119 --> 01:03:44.320 name that's available to you in the police report that 1069 01:03:44.480 --> 01:03:45.559 was generated at the time, I. 1070 01:03:45.559 --> 01:03:48.039 Don't understand the reason for that. I don't get what 1071 01:03:48.119 --> 01:03:50.840 they're getting at. I think we need hold on, Amber, 1072 01:03:51.000 --> 01:03:54.800 let's I think we exhaust asked them. Why don't you 1073 01:03:54.920 --> 01:03:59.079 let me call Richie and ask Okay, it's a ridiculo. 1074 01:04:00.079 --> 01:04:03.559 Who who cares who the driver is? She wasn't driving 1075 01:04:03.639 --> 01:04:04.079 the cars. 1076 01:04:06.519 --> 01:04:06.679 Right? 1077 01:04:07.119 --> 01:04:10.400 Or you call Riverdale. But there's a reason the dog's 1078 01:04:10.480 --> 01:04:12.519 not being given back. We're just not hearing. 1079 01:04:12.400 --> 01:04:15.440 These reasons we need to make. I need to make Amber. 1080 01:04:15.719 --> 01:04:18.679 Do they suspect you, Amber? Do they suspect you of 1081 01:04:18.760 --> 01:04:24.440 being an unlicensed dog breeder? Is that a suspicion? 1082 01:04:24.800 --> 01:04:26.000 I've never heard of this. 1083 01:04:26.159 --> 01:04:28.360 The government suspects you, lie? 1084 01:04:28.679 --> 01:04:30.920 I've never heard of a licensed dog breed yea. 1085 01:04:30.920 --> 01:04:32.039 They're required in Colorado. 1086 01:04:32.360 --> 01:04:35.760 And if you which means what that if you're going 1087 01:04:35.840 --> 01:04:38.519 to breed dogs or any dogs, what if your dog 1088 01:04:38.599 --> 01:04:40.159 gets knocked up and has puppies? 1089 01:04:40.199 --> 01:04:40.599 Are you in. 1090 01:04:40.679 --> 01:04:41.559 Violation of the law? 1091 01:04:41.960 --> 01:04:43.760 Is that what happened to Amber? Or is this not 1092 01:04:43.880 --> 01:04:45.679 the first time that any dog. 1093 01:04:45.559 --> 01:04:47.679 You ownt had had poppysgnant? 1094 01:04:48.119 --> 01:04:49.559 And I necessarily I didn't. 1095 01:04:50.480 --> 01:04:53.039 And how all the other dogs hold on? That's a 1096 01:04:53.119 --> 01:04:56.039 good question. If they did suspect that, they would have 1097 01:04:56.119 --> 01:04:58.320 told her that. But what I'd like to know is 1098 01:04:58.719 --> 01:05:04.159 what they did They say you're an unlicensed breeder or 1099 01:05:04.920 --> 01:05:07.360 but he asked, did you ever have did you have 1100 01:05:07.519 --> 01:05:08.800 these puppies intentionally? 1101 01:05:10.320 --> 01:05:10.360 No? 1102 01:05:10.639 --> 01:05:12.920 I didn't. I mean they they were born, and I 1103 01:05:12.960 --> 01:05:15.239 didn't you know, I knew she got pregnant, but I 1104 01:05:15.280 --> 01:05:17.360 didn't want her to get pregnant, like I didn't purpose 1105 01:05:17.400 --> 01:05:18.239 you to get her bregnant. 1106 01:05:19.039 --> 01:05:20.000 Okay, that on her own. 1107 01:05:23.920 --> 01:05:28.760 Okay, got it. So she's not an unlicensed dog breeder. Listen, Bo, 1108 01:05:29.000 --> 01:05:29.800 make some calls. 1109 01:05:30.639 --> 01:05:33.039 Let's just caln get the other side of the story. 1110 01:05:35.000 --> 01:05:38.719 That's right, three oh three seven to one three talk. 1111 01:05:38.840 --> 01:05:42.440 We got more coming up on The Troubleshooter Show eight 1112 01:05:42.519 --> 01:05:45.239 eight eight Heating dot Com. Don't forget the Deep Clean 1113 01:05:45.400 --> 01:05:48.719 forty five bucks. You know we're very stingy on who 1114 01:05:48.800 --> 01:05:52.039 we endorse for these things. Garrett and his team are 1115 01:05:52.119 --> 01:05:55.519 golden eight eight eight Heating dot Com three oh three 1116 01:05:55.639 --> 01:06:02.599 seven seven zero two seven seven six Go with a 1117 01:06:02.719 --> 01:06:06.199 sure thing Denver's best roofer Excel Roofing dot Com. You 1118 01:06:06.280 --> 01:06:12.039 don't pay a cent until you're contenth time for an 1119 01:06:12.079 --> 01:06:15.639 insurance check up free, no obligation. In comparison, call Compass 1120 01:06:15.760 --> 01:06:19.440 insurance paying too much your coverage at dozens of insurance companies. 1121 01:06:19.559 --> 01:06:21.559 Find out now three oh three seven to seven to 1122 01:06:21.599 --> 01:06:24.360 one help. You'll think you're his only customer when you 1123 01:06:24.480 --> 01:06:26.880 choose Frank durand the real estate man dot Com to 1124 01:06:27.000 --> 01:06:30.159 list your home with Remax Alliance three oh three nine 1125 01:06:30.239 --> 01:06:39.079 two zero sixteen twenty two. At Hi, Tom Martino, your 1126 01:06:39.199 --> 01:06:42.679 troubleshooter three oh three seven one three talk three oh 1127 01:06:42.760 --> 01:06:49.159 three seven one three eight two five five. Now here's 1128 01:06:49.199 --> 01:06:53.960 somebody wants to know something. I live in Colorado Springs 1129 01:06:54.480 --> 01:06:59.119 and have a fifteen by fifteen deck with ledgers? What 1130 01:06:59.360 --> 01:07:05.039 are ledgers attached to my house over ten years ago? 1131 01:07:05.159 --> 01:07:09.320 What are ledgers? Guys? What are ledgers? Do you know 1132 01:07:09.480 --> 01:07:13.639 of someone down here that could install a roof over 1133 01:07:13.760 --> 01:07:17.320 my deck with ledgers and posts? 1134 01:07:18.880 --> 01:07:19.159 Hmm? 1135 01:07:20.280 --> 01:07:21.400 How about justin Garcia? 1136 01:07:21.840 --> 01:07:24.960 What is it? Hey? You know what I want to do? 1137 01:07:25.360 --> 01:07:29.840 I want to get Genesis on to talk about this one. Okay, 1138 01:07:31.960 --> 01:07:34.440 he goes down into the springs, but let's ask him 1139 01:07:36.599 --> 01:07:38.719 and anyone else you can think of. Kachina. You got 1140 01:07:38.760 --> 01:07:44.800 that right. Here's another one. How much is the pound 1141 01:07:44.960 --> 01:07:50.119 fee for the guy wanting to get his tools? Well, 1142 01:07:50.159 --> 01:07:51.800 they let him get his tools. 1143 01:07:52.719 --> 01:07:55.519 The impound fee when I looked it up online on Friday. 1144 01:07:55.559 --> 01:07:57.880 It all added up to almost twelve hundred dollars. 1145 01:07:58.039 --> 01:07:59.599 This guy said he's willing to pay it. 1146 01:08:00.159 --> 01:08:02.840 Well, there's some question about whether or not they're even 1147 01:08:02.880 --> 01:08:05.599 to release the RV to him, because well, first of all, 1148 01:08:05.639 --> 01:08:08.119 I really want to get this guy's contact information. But 1149 01:08:08.239 --> 01:08:12.000 the Devi Sheriff's office says they actually require someone to 1150 01:08:12.079 --> 01:08:14.960 be the registered owner in order to reclaim the vehicle. 1151 01:08:15.480 --> 01:08:18.079 This guy, he's the owner, but he never registered. 1152 01:08:18.199 --> 01:08:24.039 Somebody says they're drones spotted over Elizabeth And you know, 1153 01:08:24.199 --> 01:08:26.359 drones are all over, but never to the extent they 1154 01:08:26.399 --> 01:08:30.039 are these giant ones. Where can you buy these giant ones? 1155 01:08:30.079 --> 01:08:33.640 Can anyone just go out and buy them? God is 1156 01:08:33.760 --> 01:08:38.720 amazing to me. Now, By the way, somebody has a 1157 01:08:38.800 --> 01:08:43.239 pet peeve and they say, if you're talking about a 1158 01:08:43.479 --> 01:08:48.039 problem like a water pump or a furnace or things, 1159 01:08:48.159 --> 01:08:51.439 they don't like hearing that word anymore. They said, the 1160 01:08:51.520 --> 01:08:57.000 new politically correct word is an issue, not a problem. 1161 01:08:57.079 --> 01:08:59.239 And I think they're saying that tongue in cheek. By 1162 01:08:59.279 --> 01:09:02.720 the way. Three h three seven one three talk seven 1163 01:09:02.800 --> 01:09:06.880 one three eight two five five. Now Gabe's got a 1164 01:09:06.960 --> 01:09:10.840 question about social security. Hello, Gabe, I'm Tom. What's going on? 1165 01:09:11.199 --> 01:09:13.359 Gabe? Hey? 1166 01:09:13.479 --> 01:09:14.520 Tom, how are you doing? Hey? 1167 01:09:14.600 --> 01:09:17.119 I've got a couple of two friends, his wife and 1168 01:09:17.199 --> 01:09:21.520 his two kids. If I'm Venezuela. I got on my place, 1169 01:09:21.680 --> 01:09:23.720 made their first monch rant and all that. They got jobs, 1170 01:09:24.359 --> 01:09:26.600 and they had a question for me. They worked these 1171 01:09:26.680 --> 01:09:29.560 hours a lot of hours. Aren't my chain? 1172 01:09:29.800 --> 01:09:31.000 So security? Whatever? 1173 01:09:31.279 --> 01:09:31.399 You know? 1174 01:09:31.520 --> 01:09:34.600 So security, they get it back after they get the 1175 01:09:34.760 --> 01:09:36.079 I number or what all it? 1176 01:09:37.439 --> 01:09:41.880 You know? So they have they have a social Security number? Right, No, 1177 01:09:44.399 --> 01:09:48.439 you're not gonna get well, well, okay, if they get 1178 01:09:48.479 --> 01:09:52.399 a Social Security number and they go to work, they 1179 01:09:52.439 --> 01:09:54.199 will get social Security. 1180 01:09:58.520 --> 01:10:02.680 Nulla work commit So they got a job and they're 1181 01:10:02.720 --> 01:10:03.239 taking out. 1182 01:10:03.520 --> 01:10:07.520 But this work happens. Yeah, but are they They can't 1183 01:10:07.560 --> 01:10:10.520 be taking our social security because they don't have an account, 1184 01:10:11.079 --> 01:10:13.279 so I don't know how they're doing it, Gabe. But 1185 01:10:13.399 --> 01:10:16.399 they're not taking our social security therefore, no, it won't 1186 01:10:16.439 --> 01:10:20.039 go toward their social security yet. I'm Tom Martine. We 1187 01:10:20.159 --> 01:10:25.199 have more coming up. Go with a sure thing Denver's 1188 01:10:25.279 --> 01:10:28.119 best roofer Excel roofing dot com. You don't pay a 1189 01:10:28.239 --> 01:10:34.680 cent until you're content. Time for an insurance check up free, 1190 01:10:34.800 --> 01:10:38.479 no obligation. In comparison, call Compass Insurance paying too much 1191 01:10:38.680 --> 01:10:41.560 your coverage at dozens of insurance companies find out now 1192 01:10:41.680 --> 01:10:43.920 three O three seven to seven to one help. You'll 1193 01:10:43.960 --> 01:10:46.720 think you're his only customer when you choose Frank durand 1194 01:10:46.720 --> 01:10:49.159 the real estate man dot com to list your home 1195 01:10:49.399 --> 01:10:52.560 with Remax Alliance three oh three nine two zero sixteen 1196 01:10:52.600 --> 01:11:03.880 twenty two new need advice, you don't have. 1197 01:11:06.159 --> 01:11:08.560 Come running just as fast as we can. 1198 01:11:09.840 --> 01:11:12.000 Shooter's gonna help coming. 1199 01:11:13.319 --> 01:11:20.359 This is the Troubleshooter Show. No Tom Martino, Hey Tom 1200 01:11:20.479 --> 01:11:24.039 Martino here, Welcome to the show. Three old three seven 1201 01:11:24.119 --> 01:11:28.680 one three talk seven one three eight two five five. 1202 01:11:29.359 --> 01:11:32.159 We are here to solve problems. That's what we do. 1203 01:11:32.840 --> 01:11:37.479 So this hour brought to you by Wave eight Wealth Management. 1204 01:11:37.840 --> 01:11:41.119 Full disclaimer here my company I started after years of 1205 01:11:41.239 --> 01:11:46.000 research on the on the industry, and basically you can 1206 01:11:46.079 --> 01:11:48.239 call for a free evaluation. I know people say that, 1207 01:11:48.359 --> 01:11:50.279 but this is no BS. You can talk to people 1208 01:11:50.319 --> 01:11:52.720 who've used us and we can tell you where you 1209 01:11:52.840 --> 01:11:55.880 set your with your financial advisor. That God's honest truth. 1210 01:11:56.319 --> 01:11:59.359 If you're doing well, sometimes you don't need an advisor 1211 01:11:59.359 --> 01:12:01.960 at all. But truly, it's the time to take a 1212 01:12:02.039 --> 01:12:05.520 look and nothing, nothing can hurt by going over what 1213 01:12:05.680 --> 01:12:09.119 you're doing, how you're invested, how you're converting equity to 1214 01:12:09.159 --> 01:12:13.279 cash flow, cash flow to equity, balancing a portfolio, babysitting it. 1215 01:12:13.680 --> 01:12:16.680 Ninety eight percent of the time, financial advisors are not 1216 01:12:17.039 --> 01:12:20.920 really advisors. That's just the fact they're either affiliates, employees, 1217 01:12:21.359 --> 01:12:24.279 or some kind of a middleman or middlewoman. And what 1218 01:12:24.439 --> 01:12:27.520 you need is someone to directly babysit. We do our 1219 01:12:27.600 --> 01:12:31.680 own models based on the specific individuals and there is 1220 01:12:32.239 --> 01:12:35.520 nothing to lose just giving us a call, nothing and 1221 01:12:35.640 --> 01:12:38.800 you get my personal attention. We also help our people 1222 01:12:38.880 --> 01:12:42.000 with a car buying service and everything else without any markups, 1223 01:12:42.039 --> 01:12:45.760 any prices, any fees at all. That's it. You call 1224 01:12:45.840 --> 01:12:48.680 us three oh three seven seven to one help. I'm 1225 01:12:48.720 --> 01:12:51.560 not kidding, by the way, I'm taking this very seriously 1226 01:12:52.039 --> 01:12:56.159 after years of being abused in this industry, and we 1227 01:12:56.239 --> 01:12:59.279 are registered and ready to go three oh three seven 1228 01:12:59.439 --> 01:13:02.359 seven one help seven seven one four three five seven. 1229 01:13:03.119 --> 01:13:05.880 Or you can look at Wave eight, the number eight 1230 01:13:06.199 --> 01:13:11.399 Wave Eightcapital dot com. Khalia. What's going on? This sounds 1231 01:13:11.439 --> 01:13:16.520 like a nightmare. Oh what's happening? Is it? Is it Kaliah? 1232 01:13:16.600 --> 01:13:19.000 Am I saying? Am? I saying that correctly? Kalia? 1233 01:13:19.239 --> 01:13:20.600 Thanks, thank you for asking. 1234 01:13:20.680 --> 01:13:23.359 It's Kaleia Kalaiah. 1235 01:13:23.600 --> 01:13:25.279 What a pretty name? Are you Hawaiian? 1236 01:13:25.960 --> 01:13:27.960 Thank you? No, my name is Hawaiian. 1237 01:13:29.079 --> 01:13:29.600 Give me oh? 1238 01:13:29.680 --> 01:13:34.239 Okay, oh okay, sweetheart? What's going on? Kalia? 1239 01:13:34.880 --> 01:13:37.800 Yes, thank you Tom for on taking my call. I 1240 01:13:38.359 --> 01:13:41.119 currently have been out of my home for over two 1241 01:13:41.279 --> 01:13:45.840 years and due to water that has entered from the 1242 01:13:45.920 --> 01:13:48.600 ex terrier and the roof. 1243 01:13:48.640 --> 01:13:50.720 Wait, wait, you've been out of it? Is this one 1244 01:13:50.800 --> 01:13:52.000 you own or rent? 1245 01:13:52.800 --> 01:13:55.600 Yes, sir, this is my condo that I have owned 1246 01:13:56.239 --> 01:13:57.000 for clothes. 1247 01:13:57.079 --> 01:14:00.359 And when did you buy it? Okay? Ten years ago? Okay, 1248 01:14:02.119 --> 01:14:03.680 that's all I need to know. So you've owned a 1249 01:14:03.760 --> 01:14:06.600 condo for ten years and you've been out of it 1250 01:14:07.760 --> 01:14:08.359 for how long? 1251 01:14:09.279 --> 01:14:10.119 For over two years? 1252 01:14:12.079 --> 01:14:14.479 But hold on a second, that doesn't make sense to me. 1253 01:14:14.880 --> 01:14:15.840 Tell me what happened. 1254 01:14:16.760 --> 01:14:21.319 Yes, So, back in twenty twenty two of August, I 1255 01:14:21.479 --> 01:14:25.119 came home. I'm an educator, I'm a teacher the Denver Republic. 1256 01:14:25.319 --> 01:14:29.479 I came home and there was water literally shooting out 1257 01:14:29.520 --> 01:14:34.880 of the walls. It was a horrific scene and water 1258 01:14:35.239 --> 01:14:38.560 was shooting out of the walls and multiple rooms. 1259 01:14:40.520 --> 01:14:41.039 What was it? 1260 01:14:41.600 --> 01:14:41.760 Yes? 1261 01:14:42.520 --> 01:14:46.520 So it all It was detected to be failure of 1262 01:14:46.600 --> 01:14:51.319 the roof and not the HOA the association homeowners association 1263 01:14:51.960 --> 01:14:53.760 not keeping their gutters cleaned. 1264 01:14:55.039 --> 01:14:58.520 And since then, I now, hold on, hold on, wait, wait, 1265 01:14:59.159 --> 01:15:00.840 because this story going to go on. I want to 1266 01:15:00.840 --> 01:15:03.439 ask a few things. So the water coming through the 1267 01:15:03.560 --> 01:15:08.680 walls was due to a defective. 1268 01:15:08.279 --> 01:15:14.600 Roof, yes, the negligence of the homeowner's association keeping their gutters, well, 1269 01:15:14.680 --> 01:15:15.199 do they do. 1270 01:15:15.279 --> 01:15:18.000 They acknowledge that they were negligent? I know you keep 1271 01:15:18.079 --> 01:15:21.279 saying that. Do they say, oh, my goodness, Kalia, we 1272 01:15:21.359 --> 01:15:22.199 should have fixed this. 1273 01:15:23.039 --> 01:15:27.119 They're never going to say that. However, they disfile several 1274 01:15:27.239 --> 01:15:32.199 cleans to assist me because matters just kept getting worse 1275 01:15:32.239 --> 01:15:32.640 and worse. 1276 01:15:32.760 --> 01:15:35.720 Talk what about did what about your homeowners? What did 1277 01:15:35.800 --> 01:15:37.680 your eight what did your homeowners cover? 1278 01:15:38.800 --> 01:15:43.640 So my homeowners currently right now, the association is supposed 1279 01:15:43.680 --> 01:15:46.920 to be covering my out of pocket expenses and a 1280 01:15:47.000 --> 01:15:49.000 place for me to live currently right now? 1281 01:15:49.199 --> 01:15:53.479 Now, hold on, is that some kind of a written agreement, Well. 1282 01:15:53.399 --> 01:15:56.640 That's in there, that's in their policy. They have multiple 1283 01:15:56.720 --> 01:16:00.399 policies through there. I guess they're brokers and obvious. Please 1284 01:16:00.560 --> 01:16:03.079 where it gets sticky at is that because nobody wants 1285 01:16:03.159 --> 01:16:07.119 to pay. I sent multiple contractors out to my home 1286 01:16:07.720 --> 01:16:11.760 and they've sent all of their findings to the association 1287 01:16:11.920 --> 01:16:15.399 with pictures and written, Wait a minute, so what about 1288 01:16:15.600 --> 01:16:18.159 now you still we're skating something here. 1289 01:16:18.720 --> 01:16:24.119 You have insurance. Normally what happens, Kalia is your insurance 1290 01:16:24.479 --> 01:16:28.840 would cover this and then go after the responsible party. 1291 01:16:29.600 --> 01:16:34.920 Yep, so my insurance because of my condo, my insurance 1292 01:16:35.119 --> 01:16:39.520 covered my out of pocket expenses and everything for the 1293 01:16:39.680 --> 01:16:43.600 last two years. When I questioned farmer's insurance. 1294 01:16:43.319 --> 01:16:45.239 What about the repairs? Are they going to do the 1295 01:16:45.319 --> 01:16:46.000 repairs too? 1296 01:16:46.880 --> 01:16:50.760 So unfortunately every repair company that has come in they 1297 01:16:50.880 --> 01:16:53.680 stopped working and they viewed my place and they said, 1298 01:16:53.720 --> 01:16:57.000 you still have water from the outside coming in. They said, 1299 01:16:57.039 --> 01:17:00.680 so because they're continuously it's too much more. 1300 01:17:00.840 --> 01:17:03.359 I get it. There's in other words, they're saying, there's 1301 01:17:03.399 --> 01:17:05.640 no sense fixing it if it's still broke. 1302 01:17:06.520 --> 01:17:09.960 Exactly exactly so, But Khalia. 1303 01:17:09.840 --> 01:17:12.560 There's Kalaia. I don't want to gloss over this. This 1304 01:17:12.760 --> 01:17:18.600 is very important. Does the does your insurance company agree 1305 01:17:19.399 --> 01:17:22.399 to fix it once the water stops. 1306 01:17:24.359 --> 01:17:27.640 Yes, they've agreed to say okay once the water stops. Now, 1307 01:17:27.680 --> 01:17:30.319 the reason why they have not gone after the association 1308 01:17:30.960 --> 01:17:34.399 is because in their bylaws, from what farmers have told me, 1309 01:17:35.000 --> 01:17:39.600 it states that insurances for whatever reason, cannot go after 1310 01:17:40.279 --> 01:17:45.520 the h away. There are no really governing documents in 1311 01:17:45.600 --> 01:17:48.920 the state of Colorado. Excuse me to hold homeowners assoshi. 1312 01:17:49.119 --> 01:17:52.560 Now does the okay hold on? This is so complicated 1313 01:17:52.640 --> 01:17:55.199 that I'm cutting your short so I can ask follow 1314 01:17:55.279 --> 01:17:58.159 up questions. I'm taking notes so I am listening that 1315 01:17:58.359 --> 01:18:03.439 I want to know this. Does the HOA acknowledge that 1316 01:18:03.600 --> 01:18:10.279 there is still a water intrusion problem? Yes? And yeah, 1317 01:18:10.319 --> 01:18:13.199 then why don't they fix it? Why don't they fix it? 1318 01:18:13.840 --> 01:18:17.079 That's an excellent question, Tom, And what they continuously keep 1319 01:18:17.159 --> 01:18:20.079 doing is putting band aids on problems that need to 1320 01:18:20.119 --> 01:18:24.319 be completely ripped out and remodel and refixing its entirety. 1321 01:18:24.960 --> 01:18:27.239 I have literally suffered for the last two years. 1322 01:18:27.279 --> 01:18:30.359 And again I am on my but here's the way 1323 01:18:30.399 --> 01:18:34.000 it works. Here's the way it's going to work. Legally, well, 1324 01:18:34.439 --> 01:18:37.520 it's not legal advice, but let's say logistically, here's how 1325 01:18:37.560 --> 01:18:42.359 it's going to work. Listen carefully, the HOA Well, in 1326 01:18:42.479 --> 01:18:46.319 a perfect world, the HUA stops the water intrusion, the 1327 01:18:46.720 --> 01:18:52.119 HOA repairs whatever is owned by the HOA, and your 1328 01:18:52.279 --> 01:18:56.000 insurance company takes care of everything in your unit from 1329 01:18:56.039 --> 01:18:59.000 the dry wall in. At the end of all of this, 1330 01:18:59.199 --> 01:19:03.279 when you're back in your place, your insurance company and 1331 01:19:03.439 --> 01:19:05.479 has nothing to do with you, will go after the 1332 01:19:05.720 --> 01:19:09.239 HOA if they can to subrogate. If they can't, then 1333 01:19:09.279 --> 01:19:13.439 they don't. But you should not be the victim. So 1334 01:19:13.600 --> 01:19:16.000 we have a number of steps here. The first one is, 1335 01:19:16.560 --> 01:19:20.920 if the HOA acknowledges there is a water problem, why 1336 01:19:21.319 --> 01:19:24.640 are they not fixing it? You saying they're trying to 1337 01:19:24.800 --> 01:19:26.239 cheap out right. 1338 01:19:27.840 --> 01:19:33.439 Yes, So what they told me via email they said, Kaleia, 1339 01:19:34.039 --> 01:19:37.199 just get everything fixed and then we'll figure out who's 1340 01:19:37.279 --> 01:19:37.760 that fault. 1341 01:19:37.960 --> 01:19:41.199 Yeah, but but you can't. No, No, we're not talking 1342 01:19:41.279 --> 01:19:43.840 about who's at faul. I don't think you're hearing what 1343 01:19:43.920 --> 01:19:47.399 I'm saying. I hope you do. All you care about 1344 01:19:47.560 --> 01:19:51.119 right now, all you care about right now is that 1345 01:19:51.359 --> 01:19:59.840 the HOA stops the water infiltration. It's not the right time, 1346 01:20:00.000 --> 01:20:05.079 and to ask them to fix your condo. The first 1347 01:20:05.239 --> 01:20:08.760 thing is to let them acknowledge they have a water 1348 01:20:08.880 --> 01:20:12.279 problem and get it stopped. So where are we with that? 1349 01:20:13.560 --> 01:20:15.720 So where we are with this is that? And again 1350 01:20:15.720 --> 01:20:18.840 I'm hearing you loud and clear, trust me, where go ahead? 1351 01:20:19.119 --> 01:20:22.880 That the Board of Health has finally signed them, even 1352 01:20:22.920 --> 01:20:24.640 though they were supposed to find them two years ago. 1353 01:20:25.199 --> 01:20:28.039 So with that being said, I am now trying to 1354 01:20:29.039 --> 01:20:31.039 the border of Health has told me that I have 1355 01:20:31.199 --> 01:20:34.720 to be present. They have to be present, and whichever 1356 01:20:35.159 --> 01:20:38.319 contracting company that the HOA has decided to bring in 1357 01:20:38.840 --> 01:20:42.520 to see why the water continuously continues to come into 1358 01:20:42.560 --> 01:20:44.479 my home, we have to figure out a day in 1359 01:20:44.520 --> 01:20:47.119 a time, so that day is supposed to be the. 1360 01:20:47.359 --> 01:20:50.960 Exciting Okay, okay, that's good. Then what. 1361 01:20:52.640 --> 01:20:56.079 And then hopefully everything gets fixed. However, the issue again 1362 01:20:56.279 --> 01:21:00.199 is is yes, they've acknowledged that they there has been 1363 01:21:00.640 --> 01:21:03.680 issues with their roofs and that they are negligent. That's 1364 01:21:03.720 --> 01:21:07.520 why they foiled a claim for me. But unfortunately none 1365 01:21:07.560 --> 01:21:11.279 of their adjusters have given me next steps. The HOA 1366 01:21:11.479 --> 01:21:14.359 has stopped talking to me. My law firm that I 1367 01:21:14.479 --> 01:21:18.119 did have at the time continuously sent them demand letters 1368 01:21:18.159 --> 01:21:21.600 and they've ignored all of that, and so I have 1369 01:21:21.760 --> 01:21:26.159 literally been stuck with everything. Okay, it I can't afford 1370 01:21:26.199 --> 01:21:28.399 on a teacher salary, still paying my mortgage. 1371 01:21:28.439 --> 01:21:31.199 Yeah, but isn't your insurance paying for your temporary housing? 1372 01:21:32.439 --> 01:21:34.319 And that's what I was trying to mention earlier. For 1373 01:21:34.439 --> 01:21:37.880 after two years they stopped. It's been past two years 1374 01:21:38.159 --> 01:21:42.439 and their point of why they chose to stop is, well, 1375 01:21:42.600 --> 01:21:46.199 because you've exhausted your policy and we paid for that. 1376 01:21:47.560 --> 01:21:51.359 And I told them I have I have new mold 1377 01:21:51.399 --> 01:21:53.560 that has developed. My first claim that I put in was. 1378 01:21:53.600 --> 01:21:54.039 For the water. 1379 01:21:54.439 --> 01:21:59.399 My second thing, I have a couple of things to 1380 01:21:59.439 --> 01:22:02.079 tell you. And you're a teacher, so I know you're 1381 01:22:02.199 --> 01:22:05.520 you're you truly do have a group on this. So 1382 01:22:05.760 --> 01:22:10.319 to recap this thing, it's the place, but they're not 1383 01:22:10.439 --> 01:22:12.800 going to fix the place that is still having problems. 1384 01:22:13.239 --> 01:22:16.000 So the HA has to stop the water intrusion. The 1385 01:22:16.159 --> 01:22:20.600 HA acknowledges there is a water problem, but for some reason, 1386 01:22:21.079 --> 01:22:25.199 they're dragging their feet. Why are they dragging their feet? Why? 1387 01:22:26.560 --> 01:22:29.000 To be honest with you, Tom, I this is not 1388 01:22:29.159 --> 01:22:32.920 what they have told me. However, the emails don't lie, 1389 01:22:33.039 --> 01:22:34.119 and the phone calls don't lie. 1390 01:22:34.439 --> 01:22:36.079 I just feel like they do not. 1391 01:22:36.399 --> 01:22:41.439 Want to pay, and unfortunately I'm not the only person suffering. Yeah, 1392 01:22:41.560 --> 01:22:43.279 they know that if they fix a building. 1393 01:22:44.079 --> 01:22:48.319 Oh yes, yeah, I agree. So here's what we're going 1394 01:22:48.399 --> 01:22:51.279 to do if the h A acknowledges there is a 1395 01:22:51.359 --> 01:22:54.239 water problem. But they are dragging their feet and you're 1396 01:22:54.359 --> 01:22:56.439 all having a meeting on Friday? Is that right? 1397 01:22:57.359 --> 01:22:59.560 Yes, sir, the meeting scheduled for Friday at one. 1398 01:23:01.039 --> 01:23:05.159 Okay, Now, I'd like one of my people there. I 1399 01:23:05.199 --> 01:23:09.960 would love that to observe to find out where we stand. 1400 01:23:10.279 --> 01:23:13.920 I'm taking volunteers Friday at one. I don't want to 1401 01:23:13.920 --> 01:23:15.560 get you on the air on Friday. I just want 1402 01:23:15.560 --> 01:23:19.439 to have somebody there to look at it and see 1403 01:23:19.479 --> 01:23:25.520 what's going on here because we need we need someone 1404 01:23:26.479 --> 01:23:29.359 to be there and observe. As your friend, and you're 1405 01:23:29.399 --> 01:23:33.399 allowed to have that volunteers, I'll be happy to go. William. 1406 01:23:33.560 --> 01:23:34.920 Yeah, you're here in the metro area. 1407 01:23:35.000 --> 01:23:35.399 I take it. 1408 01:23:35.680 --> 01:23:36.159 Where are you? 1409 01:23:36.399 --> 01:23:39.840 Yes? You my address. 1410 01:23:42.000 --> 01:23:43.199 Are what's a big intersection. 1411 01:23:43.319 --> 01:23:46.560 Where's your area like Blas and Parker. 1412 01:23:48.000 --> 01:23:49.439 Oh she's right near us. 1413 01:23:49.560 --> 01:23:50.479 Oh yeah, I'll go. 1414 01:23:51.159 --> 01:23:55.840 Well, you're right near us. No, fooling. Now you're in 1415 01:23:55.920 --> 01:24:00.199 a condo where what project are we talking about? How 1416 01:24:00.279 --> 01:24:02.600 far away from that intersection are you east or west 1417 01:24:02.640 --> 01:24:02.800 of it? 1418 01:24:03.960 --> 01:24:04.079 Oh? 1419 01:24:04.199 --> 01:24:05.520 My gosh, I'm so visual. 1420 01:24:05.920 --> 01:24:08.359 I tell you. Well, what I mean is if you're 1421 01:24:08.439 --> 01:24:11.319 if you're standing at Parker and Iliff, do you head 1422 01:24:11.359 --> 01:24:17.880 towards the mountains to get to your place? Yes? Really? Okay? 1423 01:24:18.199 --> 01:24:23.720 Are you near Cherry Creek Country Club? Not that far down? 1424 01:24:24.199 --> 01:24:27.039 I'm across the street from. Do you want me to 1425 01:24:27.119 --> 01:24:28.319 just I'm not on the air, right. 1426 01:24:29.520 --> 01:24:33.119 Yeah, you are, of course off. Hold on, no, no, 1427 01:24:33.279 --> 01:24:36.640 we're gonna give this this h kitchen is going to 1428 01:24:36.680 --> 01:24:38.479 get your info. We're going to send somebody there to 1429 01:24:38.560 --> 01:24:40.880 help you. Here's here's what I want to see, Don, 1430 01:24:40.920 --> 01:24:42.880 and I'm telling this as much to D as you. 1431 01:24:43.680 --> 01:24:47.319 I want to make sure that the HUA acknowledges that, 1432 01:24:47.880 --> 01:24:51.319 and eventually, if they're at fault, they should fix your place. 1433 01:24:51.479 --> 01:24:53.119 But they're not going to, and I'll tell you why 1434 01:24:53.399 --> 01:24:56.640 because they have an anti subrogation clause in there somewhere. 1435 01:24:57.039 --> 01:25:01.720 But technically here's the steps. First, the HUA must stop 1436 01:25:01.840 --> 01:25:04.800 the water because they can't you can't do repairs if 1437 01:25:04.800 --> 01:25:07.359 there's still a problem. They have to stop the water, 1438 01:25:07.600 --> 01:25:11.079 make the repairs, and then they have to do repairs 1439 01:25:11.319 --> 01:25:16.520 up to your unit, your h your insurance has to 1440 01:25:16.640 --> 01:25:19.000 fix from the dry wall in that's what they have 1441 01:25:19.159 --> 01:25:23.520 to do. Then after all that's done, I think you'll 1442 01:25:23.600 --> 01:25:26.760 have a claim against the HA for this extra for 1443 01:25:26.880 --> 01:25:29.800 this extra living expense. But you don't make that threat 1444 01:25:29.880 --> 01:25:35.159 on Friday. Hold on, Okay, Khalia, Deputy d you know 1445 01:25:35.319 --> 01:25:37.359 you want me to that basically, you got it. 1446 01:25:37.479 --> 01:25:39.479 Yeah, I'll give her a call. I'll get her address 1447 01:25:40.479 --> 01:25:40.840 right here. 1448 01:25:41.359 --> 01:25:44.439 And the good news about that is that, yeah, it's 1449 01:25:44.520 --> 01:25:47.840 close uh three oh three seven months, although you might 1450 01:25:47.880 --> 01:25:50.079 be at the station on Friday three oh three seven 1451 01:25:50.079 --> 01:25:52.800 to one, three eight, two five five. We have more 1452 01:25:52.840 --> 01:26:00.720 coming up on the Troubleshooter Show. Go with a sure 1453 01:26:00.840 --> 01:26:04.239 thing Denver's Best Roofer Excel Roofing dot com. You don't 1454 01:26:04.279 --> 01:26:09.840 pay a cent until you're content, wait time for an 1455 01:26:09.840 --> 01:26:13.439 insurance check up free, no obligation. In comparison, call Compass 1456 01:26:13.520 --> 01:26:16.800 insurance paying too much your coverage at dozens of insurance 1457 01:26:16.840 --> 01:26:19.920 companies find out now three oh three seven seven to one. Help. 1458 01:26:20.079 --> 01:26:22.720 You'll think you're his only customer when you choose Frank 1459 01:26:22.800 --> 01:26:25.199 durand the real estate man dot com to list your 1460 01:26:25.279 --> 01:26:28.399 home with Remax Alliance three oh three nine two zero 1461 01:26:28.520 --> 01:26:36.560 sixteen twenty two. Hi Tom Martino here three oh three 1462 01:26:37.680 --> 01:26:39.960 seven one three talk seven one three each five five. 1463 01:26:40.000 --> 01:26:41.600 Phil has a comment on drones. I want to take 1464 01:26:41.600 --> 01:26:43.840 real quick. Then I got Mark Schumanski. Phil, what is 1465 01:26:43.920 --> 01:26:46.359 your comment on drones? Since they're pissing me off? 1466 01:26:46.680 --> 01:26:51.079 To Hey, Tom, you're a helicopter one O gambling gun 1467 01:26:51.199 --> 01:26:53.239 on that thing and go around shooting them. 1468 01:26:55.000 --> 01:26:58.479 God Almighty see people like you. They're a dangerous No. 1469 01:26:58.760 --> 01:27:01.000 No, I'm sure years ago. 1470 01:27:01.199 --> 01:27:01.600 No you're not. 1471 01:27:04.560 --> 01:27:08.720 I seen two of them last night, about ten o'clock 1472 01:27:08.880 --> 01:27:10.359 last night on my patio. 1473 01:27:12.560 --> 01:27:16.239 Are you there on on your patio? You mean on 1474 01:27:16.359 --> 01:27:16.880 your patio? 1475 01:27:17.039 --> 01:27:19.359 You were on your patio and you saw I was 1476 01:27:19.479 --> 01:27:23.720 on my patio. I live sort of like in the mountains, 1477 01:27:24.319 --> 01:27:28.600 and I seen two of them and they were hovering 1478 01:27:28.880 --> 01:27:31.760 and they had you know, like green or white lights 1479 01:27:31.960 --> 01:27:36.159 or red light and there was and they were going 1480 01:27:36.880 --> 01:27:41.079 and then they disappeared. I mean, they just disappeared just 1481 01:27:41.279 --> 01:27:44.600 like that. And I came in. 1482 01:27:44.920 --> 01:27:48.439 You know, obviously, I know, I hope you're kidding. Obviously 1483 01:27:48.520 --> 01:27:54.640 you're kidding about shooting. Oh come on, bro, pleasease say 1484 01:27:55.079 --> 01:27:59.880 you don't shoot now. I think the military can, right, 1485 01:28:01.079 --> 01:28:05.319 the military can do that, Bro, the military can. 1486 01:28:05.479 --> 01:28:09.880 I will an object does flying over the shoot it down? 1487 01:28:10.960 --> 01:28:16.159 Why are our federal government doing something about this if 1488 01:28:16.199 --> 01:28:16.479 they can? 1489 01:28:16.640 --> 01:28:19.439 You remember, our federal government couldn't hit a hot air balloon. 1490 01:28:19.520 --> 01:28:22.159 They had to shoot two missiles at it. You really 1491 01:28:22.239 --> 01:28:24.439 wanted to do that with drunks, they're much closer to 1492 01:28:24.520 --> 01:28:24.880 the ground. 1493 01:28:26.119 --> 01:28:30.800 Look, I can identify these drones that are flying. All 1494 01:28:30.920 --> 01:28:32.079 they do is. 1495 01:28:34.279 --> 01:28:37.760 Still Seriously, Phil, we can't have civilians going out shooting 1496 01:28:37.760 --> 01:28:40.640 people down. Okay, come on, bro, come on, please help 1497 01:28:40.680 --> 01:28:41.119 me out here. 1498 01:28:41.399 --> 01:28:44.800 But our government, you know, could do that years ago. 1499 01:28:45.000 --> 01:28:49.119 Well okay, our government could. Okay, our government could, but 1500 01:28:49.359 --> 01:28:51.680 not us, not me in a in a helicopter. 1501 01:28:53.479 --> 01:28:55.239 Anyway, I'm going to that one. 1502 01:28:56.279 --> 01:28:58.960 Oh thank you, dear God, thank you. I thought you 1503 01:28:59.039 --> 01:28:59.600 were serious. 1504 01:28:59.640 --> 01:29:03.039 Anyway, that prevents you from shooting down a drone? If 1505 01:29:03.079 --> 01:29:05.680 it's X number of feet over your properties. 1506 01:29:05.359 --> 01:29:07.760 You cannot fire a gun into the air, Doc, Well. 1507 01:29:07.680 --> 01:29:10.159 You you can't, and you can't. Yeah, maybe, I mean, 1508 01:29:10.239 --> 01:29:12.760 I don't know if there's a law that says that exactly. 1509 01:29:13.119 --> 01:29:16.880 You can't fire at a drone or you can. Look. 1510 01:29:17.600 --> 01:29:20.159 Oh my god, I'm just so I'm so upset with 1511 01:29:20.239 --> 01:29:23.960 you people. I just we can't shoot them now. I 1512 01:29:24.159 --> 01:29:27.119 think the government should do something. By the way, I'm 1513 01:29:27.159 --> 01:29:30.439 doing something i've never done before. I'm putting a picture 1514 01:29:30.520 --> 01:29:33.560 up on the YouTube feed due to popular demand, and 1515 01:29:33.680 --> 01:29:37.199 it's going to be a picture of me and they 1516 01:29:37.840 --> 01:29:41.920 in my muscle attire at the gym. So you people, 1517 01:29:42.399 --> 01:29:44.960 I'm putting it right now. I'm transitioning over there. You 1518 01:29:45.039 --> 01:29:52.399 can watch that while I Oh god, anyway, Phil, thank 1519 01:29:52.439 --> 01:29:56.119 you for calling now YouTube, I have a picture of 1520 01:29:56.199 --> 01:29:59.920 me up there, morons, I'd like your comment. Shirtless mar 1521 01:30:00.000 --> 01:30:07.039 Mark Shamansky genesistotalexteriors dot com. I got a question for 1522 01:30:07.159 --> 01:30:09.920 you that came in on a text. Okay, thank you. 1523 01:30:10.119 --> 01:30:13.680 Let me find it here, all right, Mark, He says, 1524 01:30:13.840 --> 01:30:16.760 I don't know what he means, but he has Oh 1525 01:30:16.760 --> 01:30:18.560 wait wait, I just had it. Oh Tom, how did 1526 01:30:18.600 --> 01:30:22.359 you get your head on my body? Stop this? 1527 01:30:22.560 --> 01:30:22.680 Now? 1528 01:30:22.800 --> 01:30:25.439 Hold on, hold on, let me find it where. I'm 1529 01:30:25.479 --> 01:30:28.600 trying to find the guy that just had his dog gnet. 1530 01:30:28.920 --> 01:30:30.920 He said he had a deck. I'm trying to find 1531 01:30:30.960 --> 01:30:35.000 the damn thing. And I, okay, here's here's what he said. 1532 01:30:35.000 --> 01:30:37.600 I got a deck here. He is Kolorado Springs, fifteen 1533 01:30:37.640 --> 01:30:40.720 by fifteen deck. Here's what I don't understand. He says, 1534 01:30:41.119 --> 01:30:47.079 with ledgers attached to my house over ten years ago. 1535 01:30:47.800 --> 01:30:50.279 These ledgers. I don't know what he means. But he 1536 01:30:50.439 --> 01:30:54.520 has a deck with ledgers. Do you know someone that 1537 01:30:54.640 --> 01:30:57.880 can install a roof on my deck with the ledgers 1538 01:30:58.239 --> 01:31:01.520 and posts? Do you have any idea what he means? 1539 01:31:02.399 --> 01:31:04.960 Well, I mean you know a ledsgureboard that's against your house. 1540 01:31:05.000 --> 01:31:07.079 That's what all the deck boards are screw into, or 1541 01:31:07.239 --> 01:31:10.560 not screw into, but get nailed to with a Joyce hanger. 1542 01:31:12.039 --> 01:31:15.119 And so again, I mean you can have that like that, 1543 01:31:15.319 --> 01:31:17.520 that's fine, and then you wouldn't want to. 1544 01:31:18.159 --> 01:31:20.960 You know, yeah, you just have to have all proper framing. 1545 01:31:21.039 --> 01:31:23.800 And then yes, you can put a roof over that deck. 1546 01:31:25.239 --> 01:31:27.399 Okay, would you have to what do you hang the 1547 01:31:27.520 --> 01:31:28.119 roof off of? 1548 01:31:29.520 --> 01:31:31.560 Well, you need to go ahead, run posts down the ground, 1549 01:31:31.640 --> 01:31:34.840 put cathons in the ground, and I have that support 1550 01:31:34.920 --> 01:31:37.119 the roof to get your proper snow. 1551 01:31:36.920 --> 01:31:40.880 Load that So wait a minute, so that are you 1552 01:31:41.079 --> 01:31:44.199 taking from what he's reading that the deck does not 1553 01:31:44.399 --> 01:31:45.119 have posts. 1554 01:31:45.319 --> 01:31:48.680 Right, Well, it's hard to say if that would be 1555 01:31:48.760 --> 01:31:49.840 Canada levered. 1556 01:31:50.119 --> 01:31:50.920 And not just. 1557 01:31:52.800 --> 01:31:56.520 Because he said it's a fifteen by fifteen deck. He says, 1558 01:31:56.560 --> 01:31:59.399 it's a fifteen by fifteen deck with ledgers. 1559 01:31:59.560 --> 01:32:03.439 So yeah, I wonder if it's can't leave it out, 1560 01:32:03.479 --> 01:32:06.079 but that'd be too far out. You can't leave her out. 1561 01:32:07.239 --> 01:32:09.319 Oh, you can't do a fifteen foot deck? Can I 1562 01:32:09.399 --> 01:32:09.640 leave it? 1563 01:32:09.840 --> 01:32:10.000 Ever? 1564 01:32:10.720 --> 01:32:14.119 Okay? Right? So in any case, in any case, you 1565 01:32:14.279 --> 01:32:19.079 go to the springs, right, yeah, we do. I'm gonna 1566 01:32:19.119 --> 01:32:24.960 have I'm gonna have them call uh okay, I'm definitely 1567 01:32:25.039 --> 01:32:28.279 putting your name. You're right here. Okay, And let me 1568 01:32:28.359 --> 01:32:30.600 ask you something. When you do that and hang a 1569 01:32:30.720 --> 01:32:33.880 roof over you attach it to the house, how do 1570 01:32:33.960 --> 01:32:35.439 you keep that from leaking behind? 1571 01:32:37.359 --> 01:32:39.319 Well, you have to tie it into the existing roof. 1572 01:32:40.600 --> 01:32:44.079 And well, okay, but what if the deck is lower 1573 01:32:44.159 --> 01:32:49.079 than the roof? See what I'm picturing though, Let's say 1574 01:32:49.119 --> 01:32:53.000 you have a deck and the deck is nowhere near 1575 01:32:53.079 --> 01:32:55.279 your roof. You know what I'm saying, Like, it's just 1576 01:32:56.640 --> 01:32:58.600 you can't if you had to hang it off the 1577 01:32:58.720 --> 01:32:59.479 side of the house. 1578 01:33:01.119 --> 01:33:04.159 Right, and so then you'd have roof choice that you're 1579 01:33:04.159 --> 01:33:06.239 gonna have built, and you're gonna you're gonna frame back 1580 01:33:06.319 --> 01:33:10.800 into that existing roof, and then you'll shingle that and 1581 01:33:11.000 --> 01:33:14.239 you know, you'll have some valleys there, and you'll shingle 1582 01:33:14.279 --> 01:33:15.960 that and gutter it, and now you'll keep it from 1583 01:33:16.039 --> 01:33:18.960 Lincoln and you know, and also keeping the water between 1584 01:33:19.000 --> 01:33:21.079 the deck and the house dry. 1585 01:33:23.720 --> 01:33:27.560 Okay, So if you had the roof an existing roofline 1586 01:33:27.640 --> 01:33:29.840 near that deck, you could do that. But if the 1587 01:33:29.960 --> 01:33:32.039 deck let's say, let's say it's a shoe story house 1588 01:33:32.560 --> 01:33:34.840 and the deck is on the first floor and it 1589 01:33:34.920 --> 01:33:37.319 comes out fifteen feet and he wants to put a 1590 01:33:37.399 --> 01:33:40.520 roof over it, a shedding roof, so it'll be tied 1591 01:33:40.760 --> 01:33:45.960 onto the wall. Okay, well, and you can, yes, So 1592 01:33:46.159 --> 01:33:49.199 you could put it on the wall and then flash 1593 01:33:49.279 --> 01:33:52.000 it so it doesn't leak. Correct. 1594 01:33:52.680 --> 01:33:55.760 Correct, You're gonna remove some siding, you're gonna put in 1595 01:33:55.840 --> 01:34:00.600 proper flashing, some waterproofing and uh, and then re above 1596 01:34:00.680 --> 01:34:05.119 that roof and okay. Now, then the water that hits 1597 01:34:05.159 --> 01:34:08.199 that roof then obviously run off away. 1598 01:34:07.960 --> 01:34:08.560 From the house. 1599 01:34:10.119 --> 01:34:13.760 Okay, got it, by the way, Uh, thank you. Genesis, 1600 01:34:13.920 --> 01:34:18.800 Tootalexteriors dot com always love your comments. And okay, so 1601 01:34:18.920 --> 01:34:21.359 I got I got my YouTuber's mad at me because 1602 01:34:21.399 --> 01:34:24.000 when I put up the picture of my muscle bound 1603 01:34:24.079 --> 01:34:29.760 sellth it cut off the sound. So sorry guys, but anyway, 1604 01:34:30.640 --> 01:34:33.640 whatever you uh what what did you think of the picture? 1605 01:34:33.920 --> 01:34:37.079 And uh just tell me and uh, I thought it 1606 01:34:37.199 --> 01:34:40.720 was quite good. Uh, Deputy Doc doesn't quite believe it's me, 1607 01:34:41.159 --> 01:34:45.119 but hey, there you go. Three oh three seven one 1608 01:34:45.239 --> 01:34:47.960 three talk seven one three eight two five five BOP's 1609 01:34:48.000 --> 01:34:51.279 got a follow up of a concrete issue two months ago. Oh, 1610 01:34:51.359 --> 01:34:53.680 that's gonna be interesting. And then Donna wants to talk 1611 01:34:53.680 --> 01:34:58.239 about a rent deposit with a department an apartment. Uh, 1612 01:34:58.359 --> 01:35:01.039 all of that coming up on the Troubleshooter Show. One 1613 01:35:01.159 --> 01:35:07.079 Clear Choice Garage Stores dot com. Go with a sure 1614 01:35:07.199 --> 01:35:10.640 thing Denver's Best Roofer Excel Roofing dot com. You don't 1615 01:35:10.640 --> 01:35:16.199 pay a cent until you're content. Please time for an 1616 01:35:16.239 --> 01:35:20.439 insurance check up free, no obligation comparison call Compass Insurance 1617 01:35:20.640 --> 01:35:23.600 paying too much your coverage at dozens of insurance companies 1618 01:35:23.720 --> 01:35:25.920 find out now three all three seven seven to one. 1619 01:35:26.079 --> 01:35:28.880 Help you'll think you're his only customer when you choose 1620 01:35:28.920 --> 01:35:31.359 Frank durand the real estate man dot com to list 1621 01:35:31.439 --> 01:35:34.520 your home with Remax Alliance three all three nine two 1622 01:35:34.600 --> 01:35:47.359 zero sixteen twenty two. Hi Tom Martino, your troubleshooter three 1623 01:35:47.439 --> 01:35:51.319 O three seven one three talk seven one three eight 1624 01:35:51.399 --> 01:35:57.800 two five five back to the phones. And this, Uh, Donna, Donna, 1625 01:35:57.880 --> 01:36:01.079 this rent deposit issue? What is going on? Donna? How 1626 01:36:01.119 --> 01:36:03.319 can we help you? Oh? 1627 01:36:03.439 --> 01:36:07.720 Well, you've they I've lived at this apartment for five years, 1628 01:36:08.680 --> 01:36:12.159 had nothing but maintenance problems with them and stuff like that, 1629 01:36:12.399 --> 01:36:15.960 but we always got through it. Well, they the management 1630 01:36:16.159 --> 01:36:19.800 changed and I've had nothing but our problems with them. 1631 01:36:20.399 --> 01:36:21.880 And so I moved. 1632 01:36:22.000 --> 01:36:23.680 When did management change. 1633 01:36:25.520 --> 01:36:28.439 Probably about a year and a half to two years. 1634 01:36:29.000 --> 01:36:31.560 But the first guy that came in, Scott Thornton, he 1635 01:36:31.760 --> 01:36:33.600 was he was awesome, but he. 1636 01:36:33.800 --> 01:36:36.920 And then you moved out? After this? When did you 1637 01:36:37.039 --> 01:36:37.600 move out? Well? 1638 01:36:37.760 --> 01:36:41.680 Yeah, after I was assaulted in the parking lot by 1639 01:36:41.800 --> 01:36:45.000 homeless people. They wouldn't do anything about that. They were 1640 01:36:45.479 --> 01:36:49.520 looking in my bedroom window on my patio, and she 1641 01:36:49.600 --> 01:36:52.920 wouldn't do anything about it, and so I said that 1642 01:36:53.119 --> 01:36:55.359 and then I got attacked in my park a lot 1643 01:36:55.720 --> 01:36:55.960 and I. 1644 01:36:56.000 --> 01:36:56.600 Said, that's it. 1645 01:36:56.920 --> 01:36:59.760 God, I'm the one that I'm the one that called 1646 01:36:59.800 --> 01:37:03.680 you regarding them charging me for the dead bolt. 1647 01:37:03.479 --> 01:37:04.039 On my door. 1648 01:37:04.119 --> 01:37:06.279 I was the only unit without a dead bolt, and 1649 01:37:06.359 --> 01:37:08.159 they tried it. They did charge. 1650 01:37:08.359 --> 01:37:10.640 Okay, I remember, So you moved out. 1651 01:37:10.560 --> 01:37:18.600 When the September thirtieth, my lease went to August thirty first. 1652 01:37:18.720 --> 01:37:21.720 But I called the leasing agent, Christine Newton. 1653 01:37:22.119 --> 01:37:24.239 I get it, And so you moved out. And what's 1654 01:37:24.319 --> 01:37:25.239 the problem now. 1655 01:37:26.479 --> 01:37:29.359 Well, they won't pay me my deposit back and they're 1656 01:37:29.399 --> 01:37:31.479 trying to why I did all this damage. 1657 01:37:31.920 --> 01:37:32.359 I don't know. 1658 01:37:32.640 --> 01:37:35.560 They won't even return my bone called my jexes. 1659 01:37:35.920 --> 01:37:39.600 Yeah, but here's one thing they have to do. Here's 1660 01:37:39.640 --> 01:37:44.439 what they have to do. Okay, okay, let me continue. 1661 01:37:45.000 --> 01:37:47.640 What they have to do. If you moved out September thirtieth, 1662 01:37:48.199 --> 01:37:53.119 you go October thirtieth, November thirtieth, sixty days, they must 1663 01:37:53.239 --> 01:37:57.279 give you. They must give you a written explanation, no 1664 01:37:57.399 --> 01:37:59.600 matter what, even if you're truly at fault and you 1665 01:37:59.640 --> 01:38:04.319 don't agree, they must give you a written explanation as 1666 01:38:04.399 --> 01:38:06.319 to why they're keeping your money. Have they done that? 1667 01:38:07.720 --> 01:38:12.159 No, sir, they won't even return my checks. Don't call nothing. 1668 01:38:14.199 --> 01:38:15.399 How much was your deposit? 1669 01:38:16.840 --> 01:38:18.560 I believe it was seven hundred dollars? 1670 01:38:20.359 --> 01:38:23.439 Okay, So then how do you know they're keeping it? 1671 01:38:23.880 --> 01:38:24.720 Four damages? 1672 01:38:26.359 --> 01:38:29.399 Well, on their move out sheet that said I had 1673 01:38:29.399 --> 01:38:32.319 to fill it out thirty day prior thirty days before 1674 01:38:32.359 --> 01:38:34.920 I left, which August twenty, how do you. 1675 01:38:35.000 --> 01:38:43.119 Know on how do you know did they send did they? Okay? Donna, 1676 01:38:44.239 --> 01:38:48.079 Here's what I said. The law says they have to 1677 01:38:48.199 --> 01:38:52.760 let you know why they're keeping your deposit within sixty days. 1678 01:38:53.199 --> 01:38:53.960 Did they do that? 1679 01:38:55.560 --> 01:38:56.800 No, sir, did they do that? 1680 01:38:57.479 --> 01:39:01.920 Okay? Then I'm asking you how okay? If they did 1681 01:39:02.000 --> 01:39:05.600 not give you an explanation as to why they're keeping 1682 01:39:05.640 --> 01:39:10.279 your deposit, how do you know they are claiming you 1683 01:39:10.520 --> 01:39:11.760 did damage. 1684 01:39:13.479 --> 01:39:17.359 From what one of the neighbors had said that They 1685 01:39:17.520 --> 01:39:20.840 said that, you know, there's all this damage to her 1686 01:39:21.000 --> 01:39:23.000 unit and it was okay? 1687 01:39:23.720 --> 01:39:28.520 Okay, So no one officially told you that, Okay, s Now, 1688 01:39:28.840 --> 01:39:32.119 you tell me, okay. Was there any kind of damage 1689 01:39:32.119 --> 01:39:33.199 at all that you can think of? 1690 01:39:34.600 --> 01:39:37.039 No, there was nothing, if anything. I cleaned it. It 1691 01:39:37.159 --> 01:39:38.600 was cleaner than when I moved in. 1692 01:39:39.119 --> 01:39:41.119 Did you know that you can listen to what you 1693 01:39:41.239 --> 01:39:44.279 can do? Listen to what you can do. You can 1694 01:39:44.359 --> 01:39:49.920 take that landlord to Small Claims court for treble damages 1695 01:39:50.039 --> 01:39:54.279 triple the amount for twenty one hundred dollars, claiming that 1696 01:39:54.439 --> 01:39:58.439 they violated the law and did not give you sixty 1697 01:39:58.560 --> 01:40:02.760 days notice and illegally kept your deposit. Did you know that? 1698 01:40:04.439 --> 01:40:04.600 Yes? 1699 01:40:04.720 --> 01:40:07.520 And the problem this is I'm not in this state anymore, 1700 01:40:07.600 --> 01:40:09.359 and I think that that's why they're. 1701 01:40:09.520 --> 01:40:11.680 Oh where, well, oh, oh, where are you? 1702 01:40:13.039 --> 01:40:15.960 I'm in Florida now because I had to get I 1703 01:40:16.079 --> 01:40:16.760 had to get out. 1704 01:40:16.880 --> 01:40:20.600 I mean I couldn't, Donna, Donna, I don't need explot Donna. 1705 01:40:20.760 --> 01:40:23.840 You can move anywhere you want. I need an explanation. No, no, no, 1706 01:40:24.039 --> 01:40:26.640 that's fine. I need to know this though. I'm just 1707 01:40:26.760 --> 01:40:27.920 curious where in Florida? 1708 01:40:29.319 --> 01:40:29.880 Leesburg? 1709 01:40:31.840 --> 01:40:32.760 Oh, that's beautiful. 1710 01:40:34.039 --> 01:40:36.880 Yeah, it's the Rolling Hills, if you can believe it. 1711 01:40:37.920 --> 01:40:40.600 I know it, I know it. Hey, how's the weather 1712 01:40:40.680 --> 01:40:41.239 there today? 1713 01:40:42.560 --> 01:40:44.960 Well, it's kind of raining on and off a little bit, 1714 01:40:45.079 --> 01:40:46.239 but it's nice and cool. 1715 01:40:46.279 --> 01:40:47.840 It's like sixty eight degrees. 1716 01:40:49.560 --> 01:40:53.039 Oh okay, so listen, I'm not sure how we handle 1717 01:40:53.119 --> 01:40:57.319 this because you're in Florida now, Because do you do 1718 01:40:57.439 --> 01:41:01.399 you think they know you? Can't sue them do what 1719 01:41:01.479 --> 01:41:03.000 they allow telephonics? 1720 01:41:03.239 --> 01:41:03.359 Uh? 1721 01:41:03.680 --> 01:41:05.640 Do they allow telephonic small claims? 1722 01:41:05.800 --> 01:41:06.000 Yeah? 1723 01:41:06.159 --> 01:41:06.319 You know. 1724 01:41:06.439 --> 01:41:08.680 In fact, I followed a small claim suit about a 1725 01:41:08.720 --> 01:41:10.760 week and a half ago, and I don't even have 1726 01:41:10.880 --> 01:41:13.199 the option of going to the court room. It's going 1727 01:41:13.279 --> 01:41:15.119 to be all on video or on the computer. 1728 01:41:15.800 --> 01:41:17.960 You know what, Donna, you might be able to do 1729 01:41:18.079 --> 01:41:19.319 this by remote control. 1730 01:41:19.640 --> 01:41:22.000 Now, I don't know if she can file by mail. 1731 01:41:22.479 --> 01:41:24.000 She may have to do that in person. 1732 01:41:24.119 --> 01:41:26.199 You can do it online, right, No, you. 1733 01:41:26.199 --> 01:41:28.479 Can't do it online. Well, she can fill it out online. 1734 01:41:28.560 --> 01:41:31.239 She can fill it out online and imprinted. What city 1735 01:41:31.359 --> 01:41:32.119 is this apartment in? 1736 01:41:33.520 --> 01:41:38.000 It's in Little ten eight one two zero, Okay, So. 1737 01:41:38.039 --> 01:41:41.199 Whatever county court that is. Call the small claims court 1738 01:41:41.560 --> 01:41:44.279 and find out if you can file a small claim 1739 01:41:44.359 --> 01:41:47.600 suit by mail. You'll print it out online. They may 1740 01:41:47.720 --> 01:41:48.560 let you do it by mail. 1741 01:41:48.640 --> 01:41:49.079 So what you do? 1742 01:41:49.239 --> 01:41:50.079 Might you fill it out? 1743 01:41:50.199 --> 01:41:53.239 You fill it out online and then you print it 1744 01:41:53.319 --> 01:41:54.279 out and mail it in. 1745 01:41:57.680 --> 01:41:59.399 Sounds like a rapper. You'd have to look that up, 1746 01:42:00.439 --> 01:42:02.479 and you might have. You might be able to if 1747 01:42:02.479 --> 01:42:04.520 you have any friends around here, they might be able 1748 01:42:04.560 --> 01:42:05.640 to just file it for you. 1749 01:42:07.000 --> 01:42:09.800 Yeah, and they can file it for you, and then 1750 01:42:09.920 --> 01:42:12.000 somebody serves the apartment. 1751 01:42:11.600 --> 01:42:18.720 House problem you hold on they have a totally locked building. 1752 01:42:19.399 --> 01:42:23.119 They will they you that might not be I know 1753 01:42:23.319 --> 01:42:23.600 they are. 1754 01:42:23.720 --> 01:42:24.640 That's not a problem. 1755 01:42:26.880 --> 01:42:29.279 You just need to find out who the registered agent 1756 01:42:29.560 --> 01:42:30.560 is for that company. 1757 01:42:30.640 --> 01:42:33.119 Deputy Deputy Doc, Do you want to try over there? 1758 01:42:33.720 --> 01:42:35.079 You want to try calling for her? 1759 01:42:35.800 --> 01:42:38.680 You know what, if she sends me the forms, I'll 1760 01:42:38.680 --> 01:42:43.680 bring it down myself. But can you before she sued, 1761 01:42:43.960 --> 01:42:45.359 I'll just go file it in personally. 1762 01:42:45.399 --> 01:42:47.159 Wait, wait, wait, I wonder if we could just make 1763 01:42:47.239 --> 01:42:50.479 a call first and threaten them. Yeah, let's make That's 1764 01:42:50.520 --> 01:42:53.720 what I'm thinking to me. That's a generous that's a 1765 01:42:53.880 --> 01:42:56.800 generous offer. Doc. And what Donna, what Doc is saying 1766 01:42:56.920 --> 01:42:58.840 is if you fill out all the stuff, he'll But 1767 01:42:59.319 --> 01:43:01.520 before we do that, maybe he can call over there 1768 01:43:01.560 --> 01:43:04.000 and light a fire under him and and have them 1769 01:43:04.439 --> 01:43:06.239 have them let loose of the money. 1770 01:43:06.479 --> 01:43:07.399 I'll be happy to do that. 1771 01:43:07.560 --> 01:43:11.600 I mean, if there's no reason. Now, I think here's 1772 01:43:11.640 --> 01:43:14.239 what I think is gonna happen. They're gonna claim they 1773 01:43:14.359 --> 01:43:17.119 sent they sent you notice and you moved out of 1774 01:43:17.199 --> 01:43:21.079 the state without sending a forwarding address. When you moved, 1775 01:43:21.119 --> 01:43:22.560 did you leave a forwarding address? 1776 01:43:23.840 --> 01:43:23.880 No? 1777 01:43:24.199 --> 01:43:25.119 And the reason why? 1778 01:43:25.239 --> 01:43:26.199 And I did send you? 1779 01:43:26.479 --> 01:43:30.800 Well, then we're done, Donna, Donna, there is no reason. Okay, 1780 01:43:32.199 --> 01:43:34.159 I gotta take a break. I'm Tom Martinez. We have 1781 01:43:34.279 --> 01:43:42.239 more coming up. Go with a sure thing Denver's best 1782 01:43:42.319 --> 01:43:45.159 roofer Excel Roofing dot com. You don't pay a cent 1783 01:43:45.399 --> 01:43:51.399 until you're content. Time for an insurance check up free, 1784 01:43:51.560 --> 01:43:55.239 no obligation in comparison, call Compass Insurance paying too much 1785 01:43:55.399 --> 01:43:58.319 your coverage at dozens of insurance companies find out now 1786 01:43:58.439 --> 01:44:00.680 three oh three seven to seven to one help. You'll 1787 01:44:00.720 --> 01:44:03.479 think you're his only customer when you choose Frank durand 1788 01:44:03.479 --> 01:44:05.880 the real estate Man dot com to list your home 1789 01:44:06.159 --> 01:44:09.279 with Remax Alliance three all three nine two zero sixteen 1790 01:44:09.359 --> 01:44:20.760 twenty two. Hi Tom Martino, your troubleshooter three O three 1791 01:44:21.159 --> 01:44:24.479 seven one three talk three O three seven one three 1792 01:44:24.680 --> 01:44:29.039 eight two five five. Welcome to the show people three 1793 01:44:29.119 --> 01:44:31.159 oh three seven one three eight two five five. Get 1794 01:44:31.239 --> 01:44:36.159 ready for another visual feast coming up on YouTube? Oh goodness, 1795 01:44:36.239 --> 01:44:38.840 greatious THIEFA don't stream it now and then you don't 1796 01:44:38.840 --> 01:44:40.520 know what you're missing. But I'm gonna go now and 1797 01:44:40.600 --> 01:44:44.399 talk because I really, we really are trying to do 1798 01:44:44.560 --> 01:44:47.119 some stuff here to help people, now, Donna, I know, 1799 01:44:47.439 --> 01:44:49.359 I know, listen, dear, I'm serious. 1800 01:44:49.439 --> 01:44:49.560 Now. 1801 01:44:49.640 --> 01:44:51.279 We do want to help you, and I think we can. 1802 01:44:51.960 --> 01:44:55.840 But you may have tied our hands when you left. 1803 01:44:56.119 --> 01:44:58.439 You did not leave a forwarding address. 1804 01:44:58.560 --> 01:44:59.079 Is that right? 1805 01:45:01.760 --> 01:45:01.800 No? 1806 01:45:02.039 --> 01:45:04.119 I did not, but I did send them on when 1807 01:45:04.199 --> 01:45:05.159 they requested it. 1808 01:45:06.760 --> 01:45:09.640 Oh okay, well wait a. 1809 01:45:09.680 --> 01:45:13.880 Minute, mayage. I'd say one other thing on this move 1810 01:45:13.960 --> 01:45:17.520 a form that they asked me how I would like 1811 01:45:17.600 --> 01:45:19.920 to get my refund my deposit back. 1812 01:45:20.159 --> 01:45:22.079 Okay, all right. 1813 01:45:22.399 --> 01:45:25.600 That said please deposit it back into my account. 1814 01:45:25.960 --> 01:45:29.439 No, no, I get it. Okay. Having said that, then 1815 01:45:30.439 --> 01:45:34.520 deputy Doc get her information. Let's call over there. I 1816 01:45:34.640 --> 01:45:37.279 think this is a good case. They have no reason 1817 01:45:37.319 --> 01:45:40.720 to keep her money, and then we have her address out, 1818 01:45:41.000 --> 01:45:43.319 so let's do it. Hang on, let's give this to Doc. 1819 01:45:43.399 --> 01:45:46.279 I'm Tom Martine. Go with a sure thing Denver's best 1820 01:45:46.399 --> 01:45:49.199 roofer Excel roofing dot com. You don't pay a cent 1821 01:45:49.479 --> 01:45:55.479 until you're content. Time for an insurance check up free, 1822 01:45:55.640 --> 01:45:59.319 no obligation. In comparison, call Compass insurance paying too much 1823 01:45:59.439 --> 01:46:02.359 your cover at dozens of insurance companies find out Now 1824 01:46:02.479 --> 01:46:05.199 three all three seven seven one help. You'll think you're 1825 01:46:05.239 --> 01:46:07.760 his only customer when you choose Frank durand the real 1826 01:46:07.880 --> 01:46:10.840 estate Man dot Com to list your home with Remax 1827 01:46:10.920 --> 01:46:14.079 Alliance three all three nine two zero sixteen twenty two. 1828 01:46:15.680 --> 01:46:21.079 Yea ripped. 1829 01:46:22.640 --> 01:46:25.920 New need advice who you don't have the. 1830 01:46:27.920 --> 01:46:30.319 Come running just as fast as we can. 1831 01:46:31.600 --> 01:46:32.880 Shooter's gonna help. 1832 01:46:33.199 --> 01:46:35.880 Come man, this is. 1833 01:46:35.920 --> 01:46:43.439 The Troubleshooter Show. No Tom Martino, I'm Tom Martino. Welcome 1834 01:46:43.560 --> 01:46:46.720 to the show. Three all three seven one three talk 1835 01:46:46.760 --> 01:46:48.239 seven one three eight two five five. 1836 01:46:48.800 --> 01:46:49.199 We uh. 1837 01:46:49.600 --> 01:46:51.720 We love doing what we do, folks, We really do. 1838 01:46:51.880 --> 01:46:54.880 One clear choice Garage Doors loves what they do twenty 1839 01:46:54.920 --> 01:46:58.800 four to seven. One clear Choice doors dot Com. I'm serious, 1840 01:46:59.279 --> 01:47:01.800 the best company me anywhere when it comes to garage 1841 01:47:01.840 --> 01:47:04.640 door or author for factory, authors for most stores, all 1842 01:47:04.680 --> 01:47:08.279 the parts, all the components, the garage door openers. That's 1843 01:47:08.399 --> 01:47:11.439 one clear choice Doores dot Com. All of the prices 1844 01:47:11.600 --> 01:47:13.960 on that site, all of them so you can see everything. 1845 01:47:14.119 --> 01:47:15.920 One clear choice Doores dot Com. Let's go to the 1846 01:47:15.960 --> 01:47:19.720 phones and see what we can do for you. We 1847 01:47:20.000 --> 01:47:24.600 truly love helping people. No fun Bob, you had a 1848 01:47:24.680 --> 01:47:26.920 concrete job two months ago. I'm trying to find your 1849 01:47:27.880 --> 01:47:31.600 problem here. Yeah, so Bob, did you did you call it? 1850 01:47:31.760 --> 01:47:32.920 Did you call in using that? 1851 01:47:33.079 --> 01:47:33.199 Oh? 1852 01:47:33.279 --> 01:47:36.439 No, you're Bob our landscaper, right, yeah? 1853 01:47:36.680 --> 01:47:37.960 Yeah, and you asked me this. 1854 01:47:38.119 --> 01:47:40.520 I'm sorry, Bob, Bob, I didn't know that. I thought 1855 01:47:40.520 --> 01:47:43.560 you were the consumer. So, Bob, you you were helping Kevin? 1856 01:47:43.680 --> 01:47:44.359 Is that correct? 1857 01:47:45.439 --> 01:47:45.640 Yeah? 1858 01:47:45.720 --> 01:47:48.960 He was in monument. He got a fifty dollar poory 1859 01:47:49.079 --> 01:47:50.119 done concrete job. 1860 01:47:50.199 --> 01:47:50.720 He called me. 1861 01:47:52.239 --> 01:47:53.800 I didn't even have to go down there after you 1862 01:47:53.880 --> 01:47:56.119 sent me the pickers. I wrote you my I wrote 1863 01:47:56.159 --> 01:48:00.359 you my very bozzy letters the drug Reddit and and 1864 01:48:00.640 --> 01:48:02.800 he wanted to chase so he got seventy five hundred 1865 01:48:02.800 --> 01:48:03.479 dollars back. 1866 01:48:04.039 --> 01:48:05.560 I also, are you kidding me? 1867 01:48:07.039 --> 01:48:10.239 Now? When when was this? Is this from hold on? 1868 01:48:10.520 --> 01:48:13.039 Here's what I want to ask, was this? Was this 1869 01:48:13.279 --> 01:48:14.640 a concrete driveway? 1870 01:48:16.039 --> 01:48:16.239 Yep? 1871 01:48:17.600 --> 01:48:18.840 And you asked me to help him? 1872 01:48:18.880 --> 01:48:20.720 And was this? Yeah? 1873 01:48:21.479 --> 01:48:24.920 And this was didn't the contractor say he would fix it? 1874 01:48:25.039 --> 01:48:25.720 But he didn't. 1875 01:48:26.960 --> 01:48:29.119 Well, he didn't fix it. He poured it in the ring. 1876 01:48:29.359 --> 01:48:32.359 He made every excuse the world. So I think Kevin's 1877 01:48:32.359 --> 01:48:34.600 gonna call you because the letter I wrote. The judge 1878 01:48:34.640 --> 01:48:37.000 was Shawn Press. He said, cay done. You're going to 1879 01:48:37.039 --> 01:48:38.720 pay the guy the seventy five hundred dollars. 1880 01:48:39.039 --> 01:48:44.720 So so I just thought, oh, man, that is so cool. Yeah, 1881 01:48:44.880 --> 01:48:46.600 and I I'm very happy about that. 1882 01:48:47.840 --> 01:48:49.039 Yeah, I just wanted to let you know it. 1883 01:48:49.119 --> 01:48:49.840 I'll turn out to it. 1884 01:48:49.920 --> 01:48:52.079 He'll be getting his money in and I'm sure he'll 1885 01:48:52.119 --> 01:48:54.840 be calling me because I worked within the whole way 1886 01:48:54.920 --> 01:48:56.600 through it to help him get through it. And then 1887 01:48:56.680 --> 01:48:58.880 like I said, I helped him say a ton of 1888 01:48:58.960 --> 01:49:01.279 money by not play from the back concrete and having 1889 01:49:01.279 --> 01:49:04.039 it having a coat input on it, so that they 1890 01:49:04.119 --> 01:49:06.439 did him another you know, turning out fifty grand and 1891 01:49:06.840 --> 01:49:07.800 Coton you. 1892 01:49:07.800 --> 01:49:09.640 Know, was this way back in May? 1893 01:49:10.399 --> 01:49:10.920 Was this? 1894 01:49:11.399 --> 01:49:12.640 This was way back in May? 1895 01:49:12.760 --> 01:49:12.800 What? 1896 01:49:13.760 --> 01:49:17.199 Yeah, Well, thank you so much for letting us know. 1897 01:49:17.520 --> 01:49:17.720 Man. 1898 01:49:18.279 --> 01:49:20.520 And and here's what I want to know. What are 1899 01:49:20.520 --> 01:49:22.800 your what are you doing in the winter? What do 1900 01:49:22.880 --> 01:49:23.960 you do in the winter time? 1901 01:49:25.119 --> 01:49:27.079 We just kind of what the guys kind of took off. 1902 01:49:27.119 --> 01:49:30.119 I'm already signing jobs for next year. We actually come 1903 01:49:30.239 --> 01:49:33.239 come out to Vegas and adopt fifty families for Christmas, 1904 01:49:34.239 --> 01:49:37.920 provide about one thousand dollars per kids for toys. We 1905 01:49:38.039 --> 01:49:39.319 give them a Christmas dinner. 1906 01:49:39.479 --> 01:49:40.680 Really, you take home. 1907 01:49:41.359 --> 01:49:44.319 We can't get a brand new bike. And then we 1908 01:49:44.399 --> 01:49:46.199 give them three hundred dollars so they can go shopping 1909 01:49:46.239 --> 01:49:48.680 for themselves. So we do it in Colorado, and we 1910 01:49:48.800 --> 01:49:50.399 do it in Vegas. And that's where I am now 1911 01:49:50.439 --> 01:49:52.840 in Vegas. Get ready to do that big. 1912 01:49:55.520 --> 01:49:59.359 Hey way, you can't. You can't hold on, Kevin. You 1913 01:49:59.520 --> 01:50:02.960 can't knock a sorry, Bob, you can't. You can't hit 1914 01:50:03.039 --> 01:50:07.279 a kidder. You're in Vegas for charity. Come on, I'm 1915 01:50:07.319 --> 01:50:11.359 just kidding. No, I know. 1916 01:50:12.119 --> 01:50:12.720 So you. 1917 01:50:14.560 --> 01:50:15.520 You talk to my wife. 1918 01:50:15.640 --> 01:50:17.600 He wants to do this. 1919 01:50:17.800 --> 01:50:20.439 We do the adopt the family here for the last 1920 01:50:20.479 --> 01:50:21.159 fourteen years. 1921 01:50:21.560 --> 01:50:24.520 That's wonderful, No, it really is. You're a good guy, Bob. 1922 01:50:24.600 --> 01:50:27.800 I'm serious. And you've done wonderful work for us. And 1923 01:50:27.920 --> 01:50:32.600 I'm gonna give you my dinger and that you deserve 1924 01:50:32.880 --> 01:50:37.000 and we appreciate it. Thank you. So he wrote a letter, 1925 01:50:38.279 --> 01:50:41.840 Thank you you too. Three oh three seven? All right, yes, 1926 01:50:41.960 --> 01:50:44.399 you wrote a letter. And he wrote a letter to 1927 01:50:44.520 --> 01:50:49.319 the courts for him and and uh man and and 1928 01:50:49.479 --> 01:50:54.039 he got his money. That is so good. And uh 1929 01:50:55.319 --> 01:50:57.439 I'm telling you, man, we have great people on the 1930 01:50:57.520 --> 01:51:02.640 referral list at referral list dot com. Okay three h 1931 01:51:02.760 --> 01:51:05.760 three seven one three talks seven one three eight two 1932 01:51:05.880 --> 01:51:10.039 five five. Now it's uh Tim's turn. Okay, Tim, what's 1933 01:51:10.119 --> 01:51:10.439 going on? 1934 01:51:13.159 --> 01:51:14.640 Hey, good afternoon, guys. How are you doing? 1935 01:51:15.640 --> 01:51:16.119 Hey man? 1936 01:51:16.600 --> 01:51:17.840 What happened? What's happening? 1937 01:51:19.479 --> 01:51:22.119 And so me and my wife we purchased a vehicle 1938 01:51:22.239 --> 01:51:27.359 back in April this year from Echo Park in Thornton Park. 1939 01:51:27.600 --> 01:51:31.920 And uh yeah, about three weeks after having the vehicle, 1940 01:51:32.279 --> 01:51:36.520 we noticed that when you drive it with jerk cat 1941 01:51:36.600 --> 01:51:38.960 of nowhere and now this was. 1942 01:51:39.000 --> 01:51:45.479 A twenty twenty one Chevy Equinox, right correct? And Tim, 1943 01:51:45.560 --> 01:51:46.560 how many miles on it? 1944 01:51:48.079 --> 01:51:50.600 It's got about fifty three thousand miles on it right now. 1945 01:51:52.119 --> 01:51:54.399 Oh that's not bad, So okay, keep going. 1946 01:51:56.560 --> 01:51:59.399 So as as I took it by myself to go 1947 01:51:59.560 --> 01:52:00.880 for a drive, I have to go cook up my 1948 01:52:01.000 --> 01:52:05.319 daughters from Broomfield. I'm driving on the highway doing about 1949 01:52:05.359 --> 01:52:07.560 sixty five miles an hour, heading left. Found on I 1950 01:52:07.720 --> 01:52:11.239 seventy and my back end completely locked up, spun out 1951 01:52:11.279 --> 01:52:14.880 on the highway and I almost almost claimed my life that. 1952 01:52:15.000 --> 01:52:18.319 Day, and all right, Hold on a second, Hold on 1953 01:52:18.399 --> 01:52:21.119 a second. You bought it when and then when did 1954 01:52:21.159 --> 01:52:22.159 the lockout happen? 1955 01:52:23.760 --> 01:52:27.319 So I bought it in April twentieth of this year. 1956 01:52:28.439 --> 01:52:31.399 The first block up Okay, it happened January, all right. 1957 01:52:31.520 --> 01:52:35.680 The first lockup happened July first, and then the last 1958 01:52:35.960 --> 01:52:40.520 lockup that the sertest one just happened was about well, 1959 01:52:40.560 --> 01:52:42.920 hold on months ago after the first. 1960 01:52:43.359 --> 01:52:48.520 After the first lockup happened? What happened? What did you 1961 01:52:48.600 --> 01:52:49.560 do after the first one? 1962 01:52:51.159 --> 01:52:53.840 I contacted the dealership to have them look into what 1963 01:52:54.000 --> 01:52:57.640 was going on with it. Echo Parks said they wanted 1964 01:52:57.680 --> 01:52:59.680 nothing to do with it, so I had to go 1965 01:53:00.039 --> 01:53:03.439 take it to foul or Chevy. They took it in 1966 01:53:03.479 --> 01:53:04.319 their shopping. 1967 01:53:04.199 --> 01:53:08.439 Well, well, okay, to their defense, this happened okay, April 1968 01:53:08.479 --> 01:53:11.359 twenty third, right, so it happened May June July, three 1969 01:53:11.399 --> 01:53:19.520 months later, basically correct, right, Okay. So they're thinking, yeah, 1970 01:53:19.560 --> 01:53:23.039 I get it, but they're thinking, I don't think anyone 1971 01:53:23.159 --> 01:53:27.800 has the skill to time that, you know, exactly like that. 1972 01:53:27.960 --> 01:53:30.439 But look at I'm not trying to make light of this. 1973 01:53:30.560 --> 01:53:33.920 What I'm saying is it truly may be something they 1974 01:53:34.000 --> 01:53:36.680 have no control over. It's a used car, although it 1975 01:53:36.760 --> 01:53:38.479 doesn't have a lot of miles on it. That's what 1976 01:53:38.680 --> 01:53:41.800 confuses me. It's only got it only had fifty seven 1977 01:53:41.880 --> 01:53:46.279 thousand miles on it, or you put miles on it. 1978 01:53:46.359 --> 01:53:50.119 But in any case, in July, the rear end locked up. 1979 01:53:50.399 --> 01:53:52.439 I've never had that. I've never even heard of that. 1980 01:53:52.560 --> 01:53:56.720 So you're driving along and it's like both wheels just locked. 1981 01:53:57.960 --> 01:54:01.720 Yep, both wheels locked up, and it said service Emergency 1982 01:54:01.840 --> 01:54:07.439 park Break service ECS. My traction control light was on, 1983 01:54:07.640 --> 01:54:09.000 My park break was locked on. 1984 01:54:09.199 --> 01:54:12.159 So what did the dealer do at the time. What 1985 01:54:12.359 --> 01:54:13.760 did the dealer do at the time? 1986 01:54:15.439 --> 01:54:18.119 Told me to total it out and do an insurance 1987 01:54:18.159 --> 01:54:18.640 claim on it. 1988 01:54:21.359 --> 01:54:22.359 Why did you wreck it? 1989 01:54:24.079 --> 01:54:25.279 No, I didn't reckon. 1990 01:54:26.279 --> 01:54:30.399 Well, you don't get an insurance claim on a mechanical failure, Tim, 1991 01:54:30.880 --> 01:54:34.399 you don't get a So wait a minute. So in July, 1992 01:54:35.119 --> 01:54:38.079 when your rear end locked up, you took it to 1993 01:54:38.199 --> 01:54:42.079 a dealer to fix, and the dealer said you should 1994 01:54:42.159 --> 01:54:43.239 total the car out. 1995 01:54:45.279 --> 01:54:47.479 My wife's sitting right here, she can vouch for me. 1996 01:54:47.600 --> 01:54:50.199 They told me what they say. 1997 01:54:50.760 --> 01:54:53.560 Tim, Tim, I believe you. You don't you don't need 1998 01:54:53.640 --> 01:54:57.000 to put on witnesses. Tim, Tim, don't worry. I believe you. 1999 01:54:57.159 --> 01:55:02.199 I'm just trying to clarify in when your rear end 2000 01:55:02.359 --> 01:55:07.079 locked up, the dealer told you it's not worth fixing, 2001 01:55:07.760 --> 01:55:10.159 that you should total it out. Is that correct? 2002 01:55:11.720 --> 01:55:16.399 If the place I bought it from, Echo Park said that, yes, okay, 2003 01:55:16.840 --> 01:55:17.359 but there. 2004 01:55:17.359 --> 01:55:22.079 Is no insurance claim for a mechanical failure, so you 2005 01:55:22.319 --> 01:55:26.319 can't go to your insurance for a mechanical failure. It's 2006 01:55:26.520 --> 01:55:31.760 it's so, so what happened? Then you said it happened again, 2007 01:55:31.920 --> 01:55:34.720 So apparently they must have fixed it right? 2008 01:55:36.359 --> 01:55:38.720 No, negative, they didn't do anything to it. They told 2009 01:55:38.760 --> 01:55:41.520 me that I leaned up on the park break buttons. 2010 01:55:41.520 --> 01:55:44.560 Oh okay, so you're calling me now. You're calling me 2011 01:55:44.680 --> 01:55:47.279 now for something that happened in July, right, So, in 2012 01:55:47.359 --> 01:55:49.720 other words, it's been sitting there the whole time. 2013 01:55:51.720 --> 01:55:53.800 So when they said that they were going to look 2014 01:55:53.800 --> 01:55:55.680 at it, they never did. They gave me the car 2015 01:55:55.840 --> 01:55:57.600 back and then it locked back up. 2016 01:55:58.800 --> 01:56:01.560 Wait a minute, hold on, say you see with Tim, Tim, 2017 01:56:01.880 --> 01:56:06.199 I am so puzzled. Please, I'm really trying to understand. 2018 01:56:06.520 --> 01:56:10.960 You said it locked up, they told you this is 2019 01:56:11.159 --> 01:56:14.479 no good total it out and do an insurance claim, 2020 01:56:14.840 --> 01:56:19.199 but you were able to drive it away. What happened? 2021 01:56:19.399 --> 01:56:20.880 How did they get it unlocked? 2022 01:56:22.760 --> 01:56:24.439 I had to reset the battery. 2023 01:56:24.479 --> 01:56:25.279 I had to take the. 2024 01:56:25.319 --> 01:56:29.000 Positive and negative terminals off the car to restart the 2025 01:56:29.079 --> 01:56:31.319 car and then look everything back up for it to 2026 01:56:31.399 --> 01:56:33.319 clear itself in order for it to drive. 2027 01:56:33.520 --> 01:56:35.840 Okay, hold on, that's genius. How did you know to 2028 01:56:35.920 --> 01:56:38.960 do that, Tim, That's a genius move. How did you know? 2029 01:56:39.680 --> 01:56:42.239 I'm I'm fifteen plus your mechanics. 2030 01:56:43.600 --> 01:56:47.119 Okay, so the dealers did not know how to do that, 2031 01:56:47.319 --> 01:56:50.039 but you did, right. 2032 01:56:50.159 --> 01:56:52.239 So when the car got to them at the dealership, 2033 01:56:52.319 --> 01:56:54.399 it was already done. It wasn't locked up, it was 2034 01:56:54.479 --> 01:56:57.159 able to drive, but they weren't able to figure out 2035 01:56:57.199 --> 01:56:57.760 what was going on. 2036 01:56:59.800 --> 01:57:03.359 And so wait a minute, So the dealer you drove 2037 01:57:03.520 --> 01:57:07.600 your car, your truck in or your equinox into the 2038 01:57:07.680 --> 01:57:11.680 dealer and it was running and you could drive it. 2039 01:57:12.279 --> 01:57:15.720 But they told you you should have it totaled by 2040 01:57:15.760 --> 01:57:16.960 your insurance company. 2041 01:57:18.359 --> 01:57:18.720 Correct. 2042 01:57:20.439 --> 01:57:23.359 What would you have claimed with your insurance company that 2043 01:57:23.520 --> 01:57:26.119 you didn't like your truck anymore? Or what what would 2044 01:57:26.159 --> 01:57:27.119 have been or your suv? 2045 01:57:27.640 --> 01:57:27.680 What? 2046 01:57:27.960 --> 01:57:30.159 What claim did they suggest you could do? 2047 01:57:31.720 --> 01:57:33.199 They told me to go totally. 2048 01:57:34.960 --> 01:57:37.439 Don't you mean like to reck it on purpose? Wait? 2049 01:57:37.479 --> 01:57:41.279 Wait wait they they told you to commit insurance fraud. 2050 01:57:42.600 --> 01:57:46.399 Yes, what. 2051 01:57:47.960 --> 01:57:50.520 And they told you you should get into an accident 2052 01:57:50.600 --> 01:57:52.880 on purpose? Yeah? 2053 01:57:53.000 --> 01:57:53.680 Can I say something? 2054 01:57:54.079 --> 01:57:59.000 Wait no, not yet. This is important. They're encouraging him 2055 01:57:59.319 --> 01:58:02.439 to commit in insurance fraud so he could buy another truck, 2056 01:58:02.560 --> 01:58:05.720 another Equinox. But hold on, So so you said forget 2057 01:58:05.760 --> 01:58:08.399 that and you drive it away? Then what keep going? 2058 01:58:08.439 --> 01:58:08.560 Now? 2059 01:58:08.560 --> 01:58:10.159 I want to hear the rest of your story. Go ahead. 2060 01:58:11.560 --> 01:58:14.000 So after they couldn't figure out what was wrong with it, 2061 01:58:14.079 --> 01:58:16.439 I continue to drive it. And I have my family. 2062 01:58:16.560 --> 01:58:20.119 I have four daughters and I having this big alright. 2063 01:58:20.039 --> 01:58:23.239 Good good bye bye, goodbye? Hold on, just put them on, 2064 01:58:23.359 --> 01:58:28.520 oh bye, we can't I got almighty. Just wait for 2065 01:58:28.600 --> 01:58:36.840 our delay, bro, bro, I can't you know? All right? 2066 01:58:37.279 --> 01:58:39.319 I had my monitor up By the way, whoever wrote 2067 01:58:39.359 --> 01:58:41.239 me that note three or three seven one three talks 2068 01:58:41.279 --> 01:58:44.079 seven one three eight two five five? What is it? 2069 01:58:44.600 --> 01:58:45.479 What is it today? 2070 01:58:46.000 --> 01:58:46.159 Is it? 2071 01:58:46.279 --> 01:58:48.439 You draggon? I mean how many? We have a lot 2072 01:58:48.479 --> 01:58:49.520 of people, swear man. 2073 01:58:49.840 --> 01:58:50.520 Maybe I don't know. 2074 01:58:53.479 --> 01:58:56.800 Somebody else told me to go never mind and then 2075 01:58:56.880 --> 01:59:00.279 to never mind, Tom the protea, never mind. It's just 2076 01:59:00.399 --> 01:59:04.720 become part of our routine vernacula. These all these words 2077 01:59:04.760 --> 01:59:07.439 that you can't say on the radio, people just use 2078 01:59:07.479 --> 01:59:11.800 them indiscriminately. It's just normal conversation these days. 2079 01:59:16.840 --> 01:59:19.680 Three O three seven one three talks seven one three 2080 01:59:19.760 --> 01:59:23.720 A two five five. All right, listen, we gotta take 2081 01:59:23.720 --> 01:59:27.720 a break and let's regroup, Tim. But here's what I 2082 01:59:27.800 --> 01:59:30.600 want you to tell Tim. I need to know where 2083 01:59:30.640 --> 01:59:33.399 this is going because we got to figure this out. Okay, 2084 01:59:33.600 --> 01:59:35.560 I do want to figure it out. It happened again. 2085 01:59:37.079 --> 01:59:40.079 I'm not sure it's anyone's fault, but but we got 2086 01:59:40.239 --> 01:59:43.359 to explore it. I want to get Jeff thick on 2087 01:59:45.840 --> 01:59:48.760 three oh three seven one three eight two five five 2088 01:59:55.680 --> 01:59:58.920 go with a sure thing Denver's best roofer Excel Roofing 2089 01:59:59.039 --> 02:00:05.239 dot com. You don't a cent until you're content. Time 2090 02:00:05.319 --> 02:00:08.199 for an insurance check up free, no obligation. In comparison, 2091 02:00:08.359 --> 02:00:11.880 call Compass Insurance paying too much your coverage at dozens 2092 02:00:11.920 --> 02:00:14.680 of insurance companies find out now three all three seven 2093 02:00:14.760 --> 02:00:17.560 seven to one. Help. You'll think you're his only customer 2094 02:00:17.600 --> 02:00:19.800 when you choose Frank durand the real estate man dot 2095 02:00:19.880 --> 02:00:23.199 com to list your home with Remax Alliance three all 2096 02:00:23.239 --> 02:00:27.640 three nine two zero sixteen twenty two. I better and 2097 02:00:27.720 --> 02:00:31.920 not hear anything disrespectful on YouTube three oh three seven 2098 02:00:32.000 --> 02:00:35.880 one three talk seven one three A two five five 2099 02:00:36.880 --> 02:00:40.920 feat Your eyes on that people. Okay, now, Tim, listen, man, 2100 02:00:41.680 --> 02:00:46.520 I would be so upset, especially with only fifty seven 2101 02:00:46.640 --> 02:00:49.199 thousand miles. You got a twenty twenty one. It's relatively new. 2102 02:00:49.680 --> 02:00:51.840 You bought it not long ago. But what we have 2103 02:00:52.000 --> 02:00:55.000 to figure out is if the dealer somehow hid this 2104 02:00:55.119 --> 02:00:57.079 from you or covered it up or lied to or 2105 02:00:57.159 --> 02:01:01.399 knew about it. Because if it's truly something that happens, 2106 02:01:02.399 --> 02:01:08.479 there's not you don't have an issue against the Echo Park. 2107 02:01:08.560 --> 02:01:08.840 You see. 2108 02:01:08.920 --> 02:01:09.479 You know what I mean? 2109 02:01:09.600 --> 02:01:10.000 Right, Tim? 2110 02:01:11.680 --> 02:01:15.000 Hey, this is the fourth vehicle from them that has 2111 02:01:15.119 --> 02:01:17.399 ACKed up, so it's won right after the year. 2112 02:01:17.439 --> 02:01:20.039 Why do you keep going back? Why do you keep 2113 02:01:20.119 --> 02:01:20.640 going back? 2114 02:01:20.760 --> 02:01:20.920 Man? 2115 02:01:22.920 --> 02:01:23.079 Man? 2116 02:01:23.159 --> 02:01:26.880 You know, as try and throw hard in life to 2117 02:01:26.920 --> 02:01:29.119 take care of my family, I don't have many options, man. 2118 02:01:29.199 --> 02:01:31.359 So I was lucky that Echo Park actually was able 2119 02:01:31.399 --> 02:01:32.560 to get me into a car. 2120 02:01:33.920 --> 02:01:37.479 Okay, Okay, hey listen, let's talk about the fix. Maybe 2121 02:01:37.520 --> 02:01:39.119 it's not that bad. Do you know what it is. 2122 02:01:39.600 --> 02:01:41.479 I wanted to get Jeff Thick on. Did we get 2123 02:01:41.560 --> 02:01:44.119 Jeff Onye? I want to get an expert on. I 2124 02:01:44.239 --> 02:01:46.520 know you're somewhat of an expert. What do you think 2125 02:01:46.600 --> 02:01:48.720 it is? Have you gotten it estimated? 2126 02:01:50.640 --> 02:01:53.479 So the last time that happened on September twenty third, 2127 02:01:53.640 --> 02:01:56.239 they took it into Chevy and they had it from 2128 02:01:56.359 --> 02:02:00.399 September twenty fifth to November eleventh, and they started a 2129 02:02:01.600 --> 02:02:05.079 pack case with Chevy where they investigated it and they 2130 02:02:05.159 --> 02:02:08.439 said nothing's wrong with it. But right after I got 2131 02:02:08.479 --> 02:02:13.800 it back, but they got a recall. They issued a 2132 02:02:13.840 --> 02:02:18.479 recall for over four thousand vehicles for rear wheel lock up. 2133 02:02:20.880 --> 02:02:21.600 For what year. 2134 02:02:23.680 --> 02:02:25.000 From twenty nineteen up? 2135 02:02:27.039 --> 02:02:29.079 Then why don't Okay, so why don't you bring it 2136 02:02:29.119 --> 02:02:29.920 in for the recall? 2137 02:02:31.399 --> 02:02:32.840 Because they say nothing's wrong with it? 2138 02:02:34.840 --> 02:02:37.000 But what is the recall? In other words, what do 2139 02:02:37.159 --> 02:02:40.119 they perform? Is there an action that they perform. 2140 02:02:41.920 --> 02:02:45.520 They're saying that something's wrong with the transmission, the transmissions 2141 02:02:45.600 --> 02:02:48.840 manufactured in these vehicles causing the rear wheels to lock up. 2142 02:02:50.039 --> 02:02:52.600 Yeah, But what what I'm saying is when somebody comes 2143 02:02:52.680 --> 02:02:55.560 in with a recall, what do they do with a 2144 02:02:56.000 --> 02:02:57.880 vehicle that meets the recall? 2145 02:02:58.199 --> 02:02:58.960 What do they do. 2146 02:03:01.039 --> 02:03:03.800 Running the VN make sure that the vehicle is actually 2147 02:03:03.880 --> 02:03:06.359 on the recall this and then they've serviced the vehicle that. 2148 02:03:06.399 --> 02:03:08.880 Did they do that with yours? Did they do that 2149 02:03:09.000 --> 02:03:09.479 with yours? 2150 02:03:11.199 --> 02:03:14.399 I'm unsure what they did. All they said was okay, hold. 2151 02:03:14.279 --> 02:03:17.680 On a second, hold on a sec Jeffick. Jeffick is 2152 02:03:17.720 --> 02:03:22.520 an expert in transmissions and stuff, and Jeff Fick kimmera transmission. 2153 02:03:22.520 --> 02:03:24.720 I'm going to ask him a few questions. Jeff, I'm 2154 02:03:24.720 --> 02:03:28.560 not sure if you know about this, but the twenty 2155 02:03:28.680 --> 02:03:32.039 twenty one Chevy Equinox he was driving after he bought it, 2156 02:03:32.079 --> 02:03:34.399 it only has fifty seven miles a hundred or so, 2157 02:03:35.399 --> 02:03:39.600 and the rear end just locked up. Scared the hell 2158 02:03:39.680 --> 02:03:43.039 out of him. Now, what he said was he was 2159 02:03:43.239 --> 02:03:49.720 able to reset it by disconnecting the battery and reconnecting it. 2160 02:03:49.920 --> 02:03:55.439 Is that right, Tim, Yes, sir. And then he took 2161 02:03:55.479 --> 02:03:57.800 it to a dealer who could find nothing wrong with it, 2162 02:03:59.039 --> 02:04:03.920 So he took it back and it happened again. Now, Tim, 2163 02:04:04.479 --> 02:04:07.560 in total, how many times has it happened? 2164 02:04:09.920 --> 02:04:13.119 It's locked up ten good times, but two times it 2165 02:04:13.199 --> 02:04:14.279 could have been fatal. 2166 02:04:15.720 --> 02:04:18.760 And each time you had to reset it by disconnecting 2167 02:04:19.039 --> 02:04:20.039 the battery cable. 2168 02:04:21.520 --> 02:04:23.880 I've only had to reset it twice, so other times 2169 02:04:23.920 --> 02:04:26.680 if I just sit and wait, it'll eventually unlock itself. 2170 02:04:28.239 --> 02:04:31.600 Okay, here's the else sort. I know, Tim, Can you 2171 02:04:31.720 --> 02:04:34.920 be driving literally down the highway of fifty or sixty 2172 02:04:35.039 --> 02:04:36.079 and it locks up? 2173 02:04:37.720 --> 02:04:39.600 That's what happened September twenty third. 2174 02:04:41.039 --> 02:04:41.960 That could kill you. 2175 02:04:43.600 --> 02:04:46.479 Yeah, there's two eighteen wheelers behind me, trust me. 2176 02:04:46.560 --> 02:04:46.720 I know. 2177 02:04:48.520 --> 02:04:50.720 Hey, Jeff, have you ever heard of this? 2178 02:04:51.760 --> 02:04:54.000 I have not. I'm actually punching it in right now. 2179 02:04:54.119 --> 02:04:55.800 So if anybody else has complained about it. 2180 02:04:56.399 --> 02:05:00.520 But he said there's a recall, He says, there's a recall? 2181 02:05:02.239 --> 02:05:05.439 Is it only on the equinox? The recall? Tim? What's 2182 02:05:05.520 --> 02:05:06.279 the recall on? 2183 02:05:08.039 --> 02:05:08.079 He? 2184 02:05:08.119 --> 02:05:11.359 Hey, hold on? You found it? Hold on, deputy deputy 2185 02:05:11.720 --> 02:05:13.439 found Deputy d What did you find? He? 2186 02:05:13.600 --> 02:05:13.640 So? 2187 02:05:13.720 --> 02:05:15.840 According to Car and Driver, which is the side I'm 2188 02:05:15.840 --> 02:05:18.600 looking at now, The recall effects twenty twenty through twenty 2189 02:05:18.680 --> 02:05:25.439 twenty two, Silverado, Tahoe, Suburban, Sierra Yukon and Escalade. Our 2190 02:05:25.520 --> 02:05:28.479 callers car is not on that list. However, the recall 2191 02:05:28.560 --> 02:05:32.000 is for exactly this thing. There's a transmission valve that 2192 02:05:32.119 --> 02:05:33.880 caused the rear wheels to lock up? 2193 02:05:34.600 --> 02:05:38.279 Really, and what do they do about it? Well, they're 2194 02:05:38.319 --> 02:05:38.880 going to fix it. 2195 02:05:39.039 --> 02:05:43.880 But is it a valve kind of it's called it's 2196 02:05:43.960 --> 02:05:46.960 some kind of valve in the transmission Jeff. But but 2197 02:05:47.159 --> 02:05:49.920 but Chevy equinox is not part of this recall. 2198 02:05:50.479 --> 02:05:53.560 But doesn't it seem likely Jeff, that it's that or not? 2199 02:05:54.479 --> 02:05:57.039 Does it sound like? Yeah, I mean that's pretty much 2200 02:05:57.079 --> 02:05:57.920 the same platforms. 2201 02:05:59.600 --> 02:06:04.119 Yeah? How much would that cost to fix? Jeff? Approximately? 2202 02:06:04.880 --> 02:06:07.119 I'm not familiar with it, so I would have to 2203 02:06:07.199 --> 02:06:08.680 do more investigation into what to know. 2204 02:06:09.039 --> 02:06:10.880 No, I mean aval like if you just had to 2205 02:06:10.960 --> 02:06:14.319 do a valve in a transmission, I don't know. Maybe 2206 02:06:14.359 --> 02:06:14.880 that's asked. 2207 02:06:15.840 --> 02:06:17.479 If you were changing out a valve body and a 2208 02:06:17.520 --> 02:06:22.039 tech them, you're probably is it roughly around nineteen hundred? 2209 02:06:23.680 --> 02:06:24.520 Oh my god. 2210 02:06:24.960 --> 02:06:28.079 By the way, this recall fix is a software update. 2211 02:06:28.319 --> 02:06:30.880 It's a software update, that's all it is. 2212 02:06:31.159 --> 02:06:34.119 That's what they're doing. Four hundred and sixty one thousand vehicles. 2213 02:06:34.640 --> 02:06:38.720 Jeff, Which, which if he brought a car in like that, 2214 02:06:38.920 --> 02:06:40.840 could you do a software update on it? Or do 2215 02:06:40.920 --> 02:06:41.760 you not do that there. 2216 02:06:42.439 --> 02:06:44.359 Yeah, we do software updates. We can take a look 2217 02:06:44.399 --> 02:06:45.600 and see if we have access to it. 2218 02:06:48.279 --> 02:06:51.039 You know, Tim, that might be something to try first. 2219 02:06:52.239 --> 02:06:53.119 Do you know what I'm saying? 2220 02:06:53.600 --> 02:06:58.720 Well, right, definitely, But here's and now I'm. 2221 02:06:58.680 --> 02:07:00.680 Serious about that. I mean, we don't want to kiss 2222 02:07:00.720 --> 02:07:04.640 you off on this. But the sad truth is I 2223 02:07:04.760 --> 02:07:08.760 don't think Echo Park selling it to you has an 2224 02:07:08.800 --> 02:07:13.399 obligation at this point. I mean, yeah, a moral obligation 2225 02:07:13.600 --> 02:07:16.119 maybe to say, Man, you know, we didn't know about 2226 02:07:16.159 --> 02:07:19.279 this blah blah blah, but you bought it as is. 2227 02:07:22.199 --> 02:07:26.399 And Tim, I want you to first start maybe Jeff, 2228 02:07:26.560 --> 02:07:28.680 you can even call him, give him a then number, 2229 02:07:29.119 --> 02:07:31.159 and maybe he can run it and just see if 2230 02:07:31.159 --> 02:07:33.399 he can get a software update for you. That might 2231 02:07:33.479 --> 02:07:37.000 be all. Are you kidding me? Dmitri? That's all that 2232 02:07:37.520 --> 02:07:40.399 That's all the recall does is upgrade the software. 2233 02:07:40.560 --> 02:07:42.520 Yeah, that's what it says in about half a million. 2234 02:07:42.600 --> 02:07:45.880 You know what it sounds like software to meet Jeff? 2235 02:07:46.039 --> 02:07:49.439 If all if he does, if it resets itself, do 2236 02:07:49.479 --> 02:07:52.560 you know what I'm saying? Or if he disconnects the battery, 2237 02:07:52.720 --> 02:07:54.600 doesn't that sound like he's rebooting it? 2238 02:07:55.720 --> 02:07:58.640 Yeah? Yeah, it's pretty much clearing out codes at that point. 2239 02:07:59.640 --> 02:08:06.960 So that's what I'm thinking. Listen here here is uh, 2240 02:08:07.119 --> 02:08:07.399 we can. 2241 02:08:07.359 --> 02:08:09.079 Get into it and look for that. Let's just see 2242 02:08:09.079 --> 02:08:09.880 what has that. 2243 02:08:10.439 --> 02:08:14.119 Tim. I would suggest before it because really, before you 2244 02:08:14.239 --> 02:08:17.880 do anything else, at least you'll have ammunition. I mean, 2245 02:08:17.960 --> 02:08:19.520 but I think you might be able to get it 2246 02:08:19.560 --> 02:08:21.680 fixed without a be hassle. Let me give you let 2247 02:08:21.720 --> 02:08:24.000 me thanks for calling man hold on though, I'm gonna 2248 02:08:24.000 --> 02:08:27.720 give you a Transmissions Denver dot com. It's it's kimmer 2249 02:08:27.960 --> 02:08:30.920 K I M M E r K transmission three oh 2250 02:08:31.039 --> 02:08:36.359 three six nine three fourteen hundred. Three oh three six 2251 02:08:36.560 --> 02:08:41.359 nine three fourteen hundred. Let us know how it goes. Tim, seriously, 2252 02:08:41.520 --> 02:08:44.960 let him just run it by see if they can 2253 02:08:45.079 --> 02:08:52.439 check it out. I'm Tom Martine Moore coming up. Go 2254 02:08:52.640 --> 02:08:56.199 with a sure thing Denver's Best roofer Excel roofing dot com. 2255 02:08:56.399 --> 02:09:02.119 You don't pay a cent until you're content. Time for 2256 02:09:02.159 --> 02:09:05.319 an insurance check up free, no obligation. In comparison, call 2257 02:09:05.439 --> 02:09:08.720 Compass insurance paying too much your coverage at dozens of 2258 02:09:08.800 --> 02:09:11.439 insurance companies find out now three all three seven to 2259 02:09:11.520 --> 02:09:14.319 seven to one. Help You'll think you're his only customer 2260 02:09:14.359 --> 02:09:16.560 when you choose Frank durand the real estate man dot 2261 02:09:16.640 --> 02:09:19.880 com to list your home with Remax Alliance three A 2262 02:09:20.000 --> 02:09:29.159 three nine two zero sixteen twenty two. Hello Tom Martino. Here, 2263 02:09:31.319 --> 02:09:36.039 here's a text, Tom. I think Doc has a point. 2264 02:09:37.000 --> 02:09:39.720 More and more people are dropping four letter words f 2265 02:09:39.840 --> 02:09:49.960 bombs people you don't even expect. It's been a common thing. Hmmm. 2266 02:09:51.199 --> 02:09:54.880 When do you think the country will ever ease up 2267 02:09:55.000 --> 02:09:59.600 on the air, like with the FCC, Because if you 2268 02:09:59.680 --> 02:10:04.239 think of about how the country has changed, there's stuff 2269 02:10:04.279 --> 02:10:10.119 on TV now would never be allowed, right anyway? Three 2270 02:10:10.199 --> 02:10:12.720 zero three seven one three talk seven one three eight 2271 02:10:12.800 --> 02:10:17.119 two five five All right, back to the phones. Oh, 2272 02:10:17.880 --> 02:10:19.960 we have empty lines for the first time today, so 2273 02:10:20.079 --> 02:10:22.359 you can get right through. So now I can talk 2274 02:10:22.399 --> 02:10:26.119 about things that are truly on my mind. One of 2275 02:10:26.199 --> 02:10:30.199 them the drones. I don't mean to harp on this, 2276 02:10:31.119 --> 02:10:33.720 but there's got to be a reason there has been 2277 02:10:33.840 --> 02:10:37.920 nothing done. There's got to be and I think the 2278 02:10:38.000 --> 02:10:43.479 president is keeping us in the dark or whoever. Why 2279 02:10:43.520 --> 02:10:46.279 would they allow these drones this big to hover over 2280 02:10:46.359 --> 02:10:48.880 cities in airspace? Do you know, by the way people 2281 02:10:48.920 --> 02:10:52.680 say it's not controlled airspace? It actually is okay, No, no, yeah, 2282 02:10:52.840 --> 02:11:02.039 there's ye space without calling controls if you have, there's 2283 02:11:02.079 --> 02:11:05.479 certain VFR corridors they're called, and places you can fly 2284 02:11:05.920 --> 02:11:09.319 without necessarily being in constant contact or on radar or 2285 02:11:09.359 --> 02:11:13.560 all of that. But you certainly have to have an identification. 2286 02:11:14.640 --> 02:11:17.720 This is what puzzles me. Everything in the air is 2287 02:11:17.880 --> 02:11:23.640 required to have a beacon on board that transmits your location. 2288 02:11:23.720 --> 02:11:26.279 I'm not talking about a transponder. It goes far beyond that. 2289 02:11:27.279 --> 02:11:30.359 It came into effect in twenty twenty and it was 2290 02:11:30.399 --> 02:11:35.079 the ADSB mandate that every plane must broadcast its n 2291 02:11:35.439 --> 02:11:40.760 number and its position that goes along with the altitude, 2292 02:11:41.239 --> 02:11:45.399 the lat long exactly where you are, and it was 2293 02:11:45.520 --> 02:11:49.680 required you transmit. It wasn't required that you receive that information. 2294 02:11:50.520 --> 02:11:54.399 But when you transmit it, government can pick it up. 2295 02:11:54.479 --> 02:11:57.479 That's all they care about. As I said before, flight 2296 02:11:57.520 --> 02:12:00.560 aware picks it up. And flight aware is the best. 2297 02:12:00.680 --> 02:12:02.680 I mean, I love flight aware flight aware dot com. 2298 02:12:03.159 --> 02:12:06.039 And you can track any plane with any end number anywhere, 2299 02:12:07.359 --> 02:12:10.319 and in fact there are places this is what I do. 2300 02:12:11.520 --> 02:12:13.720 When there was an accident or something, you can track 2301 02:12:13.840 --> 02:12:16.680 that plane. They won't take it down. And then not 2302 02:12:16.800 --> 02:12:18.920 only track it. But then when you see where it is, 2303 02:12:19.079 --> 02:12:24.399 you go to this ATC website. I don't know if 2304 02:12:24.439 --> 02:12:27.079 it's a government website, but it's an ATC. The I 2305 02:12:27.199 --> 02:12:30.239 have a bookmarked where you not only now can track 2306 02:12:30.359 --> 02:12:34.600 the airplane, but you can track everyone he's talked to 2307 02:12:35.079 --> 02:12:39.680 along the way, and you can download the radio transmission. 2308 02:12:40.319 --> 02:12:43.720 I once put together a video of the track of 2309 02:12:43.760 --> 02:12:46.680 an airplane that flew out of Centennial. It was a 2310 02:12:46.800 --> 02:12:51.800 serious aircraft. Veterinarian was driving it, was flying it, and 2311 02:12:51.920 --> 02:12:57.079 he crashed down south. And I put together that along 2312 02:12:57.199 --> 02:13:03.119 with the ATC communications with the tower, because I wanted 2313 02:13:03.199 --> 02:13:05.680 to see, you know, what it all looked and heard 2314 02:13:05.800 --> 02:13:08.159 like when you put it all together, so you can 2315 02:13:08.199 --> 02:13:11.119 put together the complete story. You can hear people. I 2316 02:13:11.199 --> 02:13:15.720 mean they don't, they don't censor that. You can hear 2317 02:13:15.840 --> 02:13:18.159 radio communications right up to the last second. 2318 02:13:18.520 --> 02:13:22.000 Hey Tom, And in this case, yeah, Because what you're saying, 2319 02:13:22.720 --> 02:13:25.920 even like if you get a gift as a toy, 2320 02:13:26.439 --> 02:13:30.760 even these small drones, is every single drone that you 2321 02:13:30.840 --> 02:13:32.119 buy have to have that. 2322 02:13:33.920 --> 02:13:36.000 Nothing has to have it. No drones have to have it. 2323 02:13:36.079 --> 02:13:40.520 That's the point I'm making. Every single aircraft does with 2324 02:13:40.680 --> 02:13:44.880 an n number. Every single registered aircraft in the United 2325 02:13:44.920 --> 02:13:48.159 States has to have an ADS beacon. That's the point 2326 02:13:48.199 --> 02:13:53.600 I'm making. What's the difference between all of those helicopters 2327 02:13:53.680 --> 02:13:57.560 flying around in that airspace and light aircraft and drones 2328 02:13:57.600 --> 02:14:01.720 flying around in the same airspace? What's the difference? Why 2329 02:14:01.880 --> 02:14:05.880 do not why do they get away with not identifying 2330 02:14:05.920 --> 02:14:09.960 themselves whatsoever? And then what about the skill level? Why 2331 02:14:10.239 --> 02:14:13.720 is it that anyone can buy it on Amazon and 2332 02:14:13.960 --> 02:14:18.960 fly it anywhere? It is the most ridiculous thing I 2333 02:14:19.079 --> 02:14:23.319 have ever heard of in my life. I'm all for 2334 02:14:23.439 --> 02:14:25.960 freedom and all of that, but this is dangerous. And 2335 02:14:26.079 --> 02:14:29.800 again I've said this and I'll say it again. Terrorists, 2336 02:14:30.159 --> 02:14:33.520 they gotta be thinking, we don't have to We don't 2337 02:14:33.560 --> 02:14:36.840 have to hijack aircraft anymore, We don't have to do anything. 2338 02:14:37.560 --> 02:14:42.199 We just buy a drone. Well, we'll buy one on Amazon, 2339 02:14:42.479 --> 02:14:46.199 equip it with explosives or seir and gas or some 2340 02:14:46.479 --> 02:14:50.439 other thing, and guess what. The Air Force won't do anything. 2341 02:14:52.319 --> 02:14:55.119 The Army with one power stations for a while too. 2342 02:14:55.239 --> 02:14:56.680 That the good way. 2343 02:14:56.720 --> 02:15:00.720 I No one won't do anything. No one will you anything? 2344 02:15:02.760 --> 02:15:04.439 What Tom I do have a theory why they're not 2345 02:15:04.600 --> 02:15:07.720 doing anything about these These are US government drones and 2346 02:15:08.159 --> 02:15:11.479 what actually theory, what I think they're doing is they're 2347 02:15:11.600 --> 02:15:14.960 looking for you'll see they're flying a grid search pattern. 2348 02:15:15.199 --> 02:15:18.439 They're looking for radioactive material. They have reason to believe, 2349 02:15:19.279 --> 02:15:22.159 in my in my in my view is that somebody 2350 02:15:22.239 --> 02:15:25.039 has smuggled something that will make that will become a 2351 02:15:25.119 --> 02:15:28.880 dirty bomb, and they're looking for radioactive material. They're following 2352 02:15:28.960 --> 02:15:32.119 up on some kind of intelligence. So these drones belong 2353 02:15:32.239 --> 02:15:36.359 to one or more of the eighteen US intelligence services, 2354 02:15:36.439 --> 02:15:39.079 and they're not exactly sharing that information with the rest 2355 02:15:39.119 --> 02:15:39.359 of us. 2356 02:15:40.840 --> 02:15:42.319 You truly truly believe it. 2357 02:15:42.479 --> 02:15:45.000 Yes, they're looking for radioactive material and they have what 2358 02:15:45.199 --> 02:15:45.319 is it? 2359 02:15:45.399 --> 02:15:47.560 What I don't get it? What do you mean radioactive material? 2360 02:15:47.720 --> 02:15:49.840 Like that's what dirty bombs are made with. 2361 02:15:50.239 --> 02:15:52.640 So you think they have some kind of special cameras 2362 02:15:52.680 --> 02:15:53.399 and stuff. 2363 02:15:53.159 --> 02:15:55.199 They have some kind of sensors that will deter that 2364 02:15:55.399 --> 02:15:57.119 will be kept radioactive signatures. 2365 02:15:57.239 --> 02:16:00.399 Okay, if you had to make a theory, I'll take theories. 2366 02:16:00.479 --> 02:16:03.920 What are your theories? People give me some theories, my morons, 2367 02:16:03.960 --> 02:16:08.000 give me some theories. I'd like to know. Seriously, now, 2368 02:16:08.079 --> 02:16:13.279 this I'm not kidding around. I am concerned. Now, I 2369 02:16:13.399 --> 02:16:16.680 have some selfish concern. I fly around in that airspace. 2370 02:16:16.800 --> 02:16:20.640 That's where I live. Chopper will tell you that's where 2371 02:16:20.640 --> 02:16:25.520 we fly right all the time now. But even light aircraft, 2372 02:16:26.000 --> 02:16:29.039 and I should say it's not even limited to helicopters 2373 02:16:29.079 --> 02:16:34.680 in light aircraft. If you think about air airliners, they 2374 02:16:34.799 --> 02:16:37.920 come in and out of that lower tier of airspace 2375 02:16:38.159 --> 02:16:43.399 all the time. When they transition to and from airports. 2376 02:16:44.920 --> 02:16:49.120 They have a certain that the airspace gets lower and 2377 02:16:49.200 --> 02:16:54.040 lower and lower, the controlled airspace. This is absolutely unacceptable, 2378 02:16:55.440 --> 02:17:00.559 and we're not being told, and they're just What I 2379 02:17:00.680 --> 02:17:04.319 don't understand is the Air Forces, oh yeah, we're concerned. 2380 02:17:04.399 --> 02:17:08.319 The FAA says, oh yeah, we're concerned, the fbis, oh yeah, 2381 02:17:08.319 --> 02:17:09.600 we're everybody's concerned. 2382 02:17:09.799 --> 02:17:11.959 How do you think the public will react THO it's like, hey, yeah, 2383 02:17:12.000 --> 02:17:14.559 we're putting drones out there because we think somebody is 2384 02:17:14.680 --> 02:17:16.120 building a dirty bomb. 2385 02:17:16.360 --> 02:17:18.760 Do you think everybody's gonna be a well, okay, let 2386 02:17:18.799 --> 02:17:19.399 them do their job. 2387 02:17:19.639 --> 02:17:22.879 But what they could do, what they could do seriously 2388 02:17:23.559 --> 02:17:30.479 is at least say, guess what we are. It's they are. 2389 02:17:30.600 --> 02:17:33.879 They belong to this agency or that agency. What's wrong 2390 02:17:33.959 --> 02:17:39.399 with that? I mean, you know, just admit their government, 2391 02:17:39.639 --> 02:17:46.600 because otherwise we think it's foolhardy and stupid. I'm Tom Martinez. 2392 02:17:46.639 --> 02:17:48.760 We got more coming up. Go with a sure thing 2393 02:17:48.920 --> 02:17:52.239 Denver's Best roofer Excel Roofing dot com. You don't pay 2394 02:17:52.239 --> 02:17:58.360 a cent until you're content. Time for an insurance check 2395 02:17:58.440 --> 02:18:01.879 up free, No obligation can be Parrison call Compass Insurance 2396 02:18:02.040 --> 02:18:05.040 paying too much your coverage at dozens of insurance companies 2397 02:18:05.159 --> 02:18:07.719 find out now three O three seven seven to one help. 2398 02:18:07.920 --> 02:18:10.559 You'll think you're his only customer when you choose Frank 2399 02:18:10.639 --> 02:18:13.040 durand the real estate Man dot com to list your 2400 02:18:13.120 --> 02:18:16.200 home with Remax Alliance three oh three nine two zero 2401 02:18:16.360 --> 02:18:26.159 sixteen twenty two. Hi Tom Martine, your troubleshooter three O 2402 02:18:26.319 --> 02:18:30.639 three seven bog three oh three seven one three eight 2403 02:18:30.680 --> 02:18:37.440 two five five. All right, here's what I think. I 2404 02:18:37.559 --> 02:18:43.520 think we have a situation with these uh used cars 2405 02:18:43.600 --> 02:18:50.440 where there's a recurring theme, and that is, I bought 2406 02:18:50.719 --> 02:18:54.120 a used car as is or with a warranty whatever, 2407 02:18:54.319 --> 02:18:59.360 but the warranty expires or whatever, and there's a defect. 2408 02:19:01.440 --> 02:19:07.200 Remember this, In order for that defect to matter, you 2409 02:19:07.440 --> 02:19:12.000 have to show not only that the dealer knew about it. 2410 02:19:12.120 --> 02:19:15.840 They can know about it. They can know about it 2411 02:19:16.280 --> 02:19:19.719 and not tell you. What they can't do is lie 2412 02:19:20.479 --> 02:19:27.600 to you or cover it up or deceive you. Okay, 2413 02:19:28.799 --> 02:19:35.559 So that's really what is the problem, and so many 2414 02:19:35.639 --> 02:19:39.920 people want to make a case for fraud all the time. 2415 02:19:40.159 --> 02:19:43.399 Now I get the feeling. You buy it and all 2416 02:19:43.440 --> 02:19:44.840 of a sudden it goes to crap. 2417 02:19:46.559 --> 02:19:47.120 I get it. 2418 02:19:47.959 --> 02:19:50.600 You're thinking, come on, man, I just bought this damn thing, 2419 02:19:50.920 --> 02:19:53.399 and I get it. I would be so pissed off. 2420 02:19:53.440 --> 02:19:58.159 I would, I really really would. But it doesn't matter 2421 02:19:58.239 --> 02:20:03.280 how pissed off you get. I'm Tom Martino. Guess what 2422 02:20:03.520 --> 02:20:05.639 we're out of time. Three oh three seven one three, 2423 02:20:05.799 --> 02:20:08.120 No excuse me, three oh three Martino. Call twenty four 2424 02:20:08.239 --> 02:20:11.040 seven three oh three six two seven eight four sixty 2425 02:20:11.079 --> 02:20:13.360 six and we will help you. Leave a number and 2426 02:20:13.479 --> 02:20:17.879 we'll get back to you. And remember, referral this dot 2427 02:20:18.000 --> 02:20:21.079 com and save all your problems for me.