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Speaker 1: I wanted to, you know, I did mention some music

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news and it's funny. I had forgotten about this something

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that happened recently, a couple weeks ago. And then we

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have a couple things that are a little more recent.

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But in case you missed this story, this is kind

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of fun. This happened closer to the beginning of the month.

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But what reminded me of it is one of the

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bands playing tonight with Pulsifier a Jewel, happens to be

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a Lamb of God tribute band, and Lamb of God

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was in the news recently for kind of a silly reason.

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Speaker 2: But here's what happened. So this is from Billboard dot Com.

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Speaker 1: StubHub apologizes after mistakenly listing Lamb of God as Christian concert.

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Speaker 2: The metal bands frontman joked about.

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Speaker 1: The mistake on his social media So if you miss this,

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here's what happened. So heavy metal fans in South Carolina

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were disappointed to discover that the Lamb of God concert

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they expected was actually a performance about the birth of

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Jesus Christ, you know, because it was Christmas time. Ticket

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reseller stub Hub apologized on My one Day December twenty

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second after accidentally listing the Virginia based rock band instead

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of Christian musician Andrew Peterson's Behold the Lamb of God,

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a concert featuring music about the stories of Christ, held

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at the Spartanburg Memorial Auditorium on December twentieth. So just

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to be clear, Just to be clear, So it was

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not that this production was also called Lamb of God.

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The name of the production. The full name of the

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production was Andrew Peterson's Behold the Lamb of God, not

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simply Lamb of God. But stub Hub put it on

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their website as simply Lamb of God. So they were

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clearly derelict in this. It says here again, this is

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from Billboard dot Com. In the days leading up to

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Peterson's show, the stub Hub listing featured a photo of

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Lamb of God frontman Randy Blythe and listed the concert

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as a top trending event at the Spartanburg Memorial Auditorium.

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According to CBS affiliate WSPA in Spartanburg. Yeah, so not

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only did they screw up. I don't know if this

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is an AI. I think maybe they let AI do

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their listings.

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Speaker 2: I don't know.

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Speaker 1: But not only did they list it as simply Lamb

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of God, but they actually put a picture of the

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lead singer.

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Speaker 2: Of Lamb of God.

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Speaker 1: So, you know, anyone who bought tickets to this, you

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know it's not it's certainly not on them. It's not

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you know, sometimes consumers don't pay attention to what they're buying, certainly.

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Speaker 2: But that's not the case here. This was. This could

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not have.

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Speaker 1: Been more misleading, I say misleading. I don't think it

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was intentional. I don't think stub hub was trying to

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intentionally builk anyone out of their ticket money by selling

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them a show that was not what they not as advertised.

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I don't think that was what was going on here,

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because I mean, even if that was something nefarious that

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someone was doing, it would have you know, they would

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have to have they would have to have known it

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was going to blow up in their faces pretty quick.

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So just very very sloppy, it says here. After realizing

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the error, stub Hub apologized for the confusion and offered

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refunds for anyone who purchased tickets to the show. A

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stub Hub spokesperson said, quote, we acknowledge the listing for

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the December twentieth event at Spartanburg Memorial Auditorium was misleading

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and apologized for the confusion this caused. Ahead of the show,

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we updated the event page and reached out to customers

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to clarify the event details. Anyone who purchased tickets under

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the impression this was a different performance is encouraged to

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contact us. We'll honor a refund under our Fan protect guarantee. Unquote.

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That was their their statement. It is interesting to me,

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there's no Maybe I'm nitpicking, but I always wonder about

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this kind of thing. It's always interesting how things are worded.

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I'm always curious about this because you know, I'm sure

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that whatever statement stub Hub has to put out publicly

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in a situation like this, it probably has to go

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through the legal team. The legal team or whoever represents

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stub Hub legally probably has to approve it, sign off

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on it. There's no apology in here, and again, maybe

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I'm nitpicking, but there is no apology. You know, there's

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not even a simple we regret the error or we

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apologize for any confusion. There's nothing. There's an acknowledgement, but

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that's not the same thing as an apology. You know,

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someone can acknowledge they've done something wrong. You know, Oh,

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I realized that wasn't the right thing to do. And

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then the words that you might expect to follow that

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are I'm sorry. I realized that wasn't the right thing

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to do. I'm sorry. That's how normal people talk. But

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this is written in a way that there's no I'm sorry,

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there's no apology. It's just we acknowledge, we acknowledge the

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listing was misleading. They don't even say it was incorrect,

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because it was it was advertising a completely different show.

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It says was misleading. Oh, you know what, I'm sorry.

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It does say apologize and apologize for the confusion this caused. Okay,

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but notice they don't say we apologize for our mistake.

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They say we apologize for the confusion this caused. And again,

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maybe I'm nitpicking, but you know, I'm sure a lawyer

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had to approve that and probably said, don't say we're

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sorry or our mistake, just say we're we're sorry for

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any confusion.

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Speaker 2: Kind of like, you know what that reminds me of.

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Speaker 1: It's like when somebody says, like, like say somebody does

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something bad to you, say somebody says something rude to you, right,

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And then they apologize, but instead of saying I'm sorry

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about what I said or I apologize I was rude

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to you, they say i'm sorry if you were bothered

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by what I said, or I'm sorry if I offended you. Right.

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It's sort of a way of it's sort of like

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a sorry, not sorry. It's a way of saying i'm

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sorry if because because it's it's you know, it's a

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way of putting the blame on you, right. And I

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don't know if when people do that, if they even

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necessarily realize consciously in the moment that they're doing that.

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It might be a subconscious thing. But when someone does

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that when they say i'm sorry if or i'm sorry

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you were offended by my words, what they're really doing. Again,

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they might not even mean to do it. It might

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be a subconscious thing, but what they're really doing is

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they're putting the blame on you. It's your fault that

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you were offended, right, I'm sorry you took that the

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wrong way. You know. It's sort of a way of apologizing,

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but not really. And I feel like a statement like

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this is, well, we're sorry if.

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Speaker 2: There was any confusion.

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Speaker 1: No, you should be sorry that you listed the wrong show,

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You listed completely the wrong show.

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Speaker 2: You should say, we're sorry, we made a mistake. No

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harm in that.

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Speaker 1: But again, a lawyer might look at that and say,

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don't acknowledge. It's like when you get into a car accident,

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you're never no matter how much it might be your fault.

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What does what would the insurance company always say, don't acknowledge? Well,

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I don't know if the insurance company says it, but

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not literally. I don't think insurance companies actually say that.

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They probably can't say it legally directly. But what does

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everyone always say? Never admit fault, Never admit fault, Let

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the insurance company handle it. You never say I'm sorry.

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You know, I'm sorry I ran that red light and

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t boned you and wrecked your car and your passenger

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is on their way to the emergency room.

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Speaker 2: You know you don't say that, right right? They never

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say that.

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Speaker 1: You never admit fault, not and I'm sorry, nothing, You

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just you know, oops, But you let the insurance company

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handle it because you don't want to be uh, you

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don't want to put yourself in a bad position. I

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feel like this is kind of that. I also think

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it's interesting that in the statement it says anyone who

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purchased tickets under the impression this was a different performance

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is encouraged to contact us.

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Speaker 2: That is weak.

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Speaker 1: No, you should not encourage them to contact you. You

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should be sending an email to every single person who

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purchased a ticket to this event and say if if

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you purchase these tickets in error, we would like to

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refund you. You should be you know it's your fault,

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stub Hub. You should the honest should be on you

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contact each each individual who made a purchase and say

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we'd like to offer you a refund if this was

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the wrong event. You should take the initiative. In my opinion,

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so let's see. Oh. It also says here in the

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article Lamb of God's Blithe Again. The lead singer from

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Randy Blythe from Lamb of God took notice of the

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mistake and joked about it on his Instagram story, reposting

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news reports about the mix up.

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Speaker 2: Oopsie the Rocker wrote over.

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Speaker 1: One story while commenting Merry Christmas, Spartanburg on another and

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I was reading something too about I guess. He said

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in another interview that this is not the first time

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and probably won't be the last time something like this

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has happened. But there you go. But for anyone who

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purchased take Us to that show, I hope you took

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advantage of getting a refund from StubHub, who you know

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so graciously offered you a refund if there was any confusion,

