WEBVTT

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<v Speaker 1>It's getting dark outside.

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<v Speaker 2>Tapes from the Dark Side contains descriptions of violence and sexuality.

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<v Speaker 3>Listener discretion is advised.

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<v Speaker 1>Almost nobody writes checks anymore. It would probably take you

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<v Speaker 1>a minute to find your checkbook right now. I know

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<v Speaker 1>it would for me. There's a whole generation that has

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<v Speaker 1>never filled one out, never will, and would have to

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<v Speaker 1>be taught. The date here, the amount there, sign here.

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<v Speaker 1>And even though it's essentially an antique, it's an antique

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<v Speaker 1>with function. On every check, there's one place, the lower

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<v Speaker 1>left corner, where you write what the money was for.

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<v Speaker 1>It doesn't get filled out every time. The bank doesn't

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<v Speaker 1>even read that line. It changes nothing about where the

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<v Speaker 1>money goes. It's there mostly for the person writing the

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<v Speaker 1>check or the person receiving it. It's called the memo line.

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<v Speaker 1>Two checks were drawn on an account belonging to the

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<v Speaker 1>Police Activity League of New Haven, PAL. It's a non-profit

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<v Speaker 1>the police department runs for kids. funded by donations, a

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<v Speaker 1>few grants, and small automatic deductions out of the paychecks

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<v Speaker 1>of New Haven's own police officers. Together, the two checks

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<v Speaker 1>came out to $ 4, 000. The memo line on the first check,

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<v Speaker 1>toy giveaway. The memo line on the second check, toy drive.

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<v Speaker 1>Both were deposited into the personal checking account of Carl Jacobson.

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<v Speaker 1>I know about these checks because they're described in a

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<v Speaker 1>10-page document, an arrest warrant affidavit written by a Connecticut

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<v Speaker 1>State Police Lieutenant in February of 2026. In Connecticut, that

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<v Speaker 1>document goes public almost as fast as the cuffs go on.

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<v Speaker 1>Most of what you're about to hear tonight comes out

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<v Speaker 1>of those 10 pages. 10 pages for a year like his,

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<v Speaker 1>it's not a lot of paper. The apps kept a

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<v Speaker 1>better record.

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<v Speaker 2>I think everyone has a bit of a fascination with

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<v Speaker 2>the dark side. Is there anything you can say about

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<v Speaker 2>trying to tell people why you did what you did?

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<v Speaker 4>It was something that I got caught up in with

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<v Speaker 4>the ease of having it on an app.

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<v Speaker 1>When the state of Connecticut wants to know what you've

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<v Speaker 1>been up to on DraftKings, it doesn't ask you. It

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<v Speaker 1>goes directly to DraftKings. Investigators served search warrants on the

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<v Speaker 1>gaming platforms, and the platforms handed over all of Carl's records.

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<v Speaker 1>What Came Back covers one year, almost to the day,

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<v Speaker 1>January 1st, 2025 through January.

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<v Speaker 2>5th, 2026.

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<v Speaker 1>The records stop on January 5th. The meeting in Carl

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<v Speaker 1>Jacobson's office, the one where three assistant chiefs sat him down,

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<v Speaker 1>that was also January 5th. Here's what the year looked

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<v Speaker 1>like for Carl. $ 4, 464, 884. 26. That's the wagered number. And on

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<v Speaker 1>its own, it's a lie of size. Wagered is not lost.

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<v Speaker 1>Wagered is churn. The same dollars go through the door,

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<v Speaker 1>come back out, and then go in again. So here's

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<v Speaker 1>the column that matters.

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<v Speaker 5>Net.

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<v Speaker 1>It's not $ 4 million, but it's not a small number either. $ 214, 365.

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<v Speaker 1>And 74 cents. The machine doesn't round. Carl's salary as

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<v Speaker 1>police chief was around $ 180, 000 a year. Put those side

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<v Speaker 1>by side, he lost more than the job paid. Every

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<v Speaker 1>shift of the last year as chief, every lineup, press conference,

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<v Speaker 1>every hour of overtime, the app took. There's another number.

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<v Speaker 1>Perhaps one that tells an even more insidious story than

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<v Speaker 1>the six and seven digit numbers.

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<v Speaker 3>1,366.

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<v Speaker 1>That's how many times Carl's personal checking account pushed money

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<v Speaker 1>into one of those two apps in that one year.

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<v Speaker 1>If you do the division, that comes out to three,

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<v Speaker 1>sometimes four transfers a day, every day for a year.

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<v Speaker 1>There's only one kind of person who sits down to

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<v Speaker 1>move money three or four times a day for a

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<v Speaker 1>habit they can't afford. I have experience with the type

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<v Speaker 1>of financial documents we've been discussing in regards to Carl's history.

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<v Speaker 1>In April, I downloaded my own bank activity from the

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<v Speaker 1>10 days it exported as a spreadsheet. In every line

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<v Speaker 1>where my checking account or my card touched a sportsbook

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<v Speaker 1>is sitting there. Written the way the machine writes. Transfer.

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<v Speaker 5>MGM.

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<v Speaker 1>Asterix. New Jersey. Card.

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<v Speaker 2>7356.

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<v Speaker 1>Negative $ 660. 49. No emotion. Clinical. A reference number on the

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<v Speaker 1>next line. 28 characters long. 40 lines in 10 days.

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<v Speaker 1>9 different companies. Carl Jacobson averaged 3 to 4. But

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<v Speaker 1>I hit 10 transfers in a single day quite easily.

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<v Speaker 1>I was outpacing Carl straight out the gate. There's a

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<v Speaker 1>thing that gamblers do. And I did it too. We

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<v Speaker 1>talk about the wins. The scratcher that hit. The lotto

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<v Speaker 1>number that came in. The long shot parlay. My Yukon

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<v Speaker 1>buzzer beater. I told you that one with my whole chest.

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<v Speaker 1>And part of me wants to tell it again. The

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<v Speaker 1>story of the wins. Sometimes you'll hear of people's losses, briefly,

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<v Speaker 1>but they don't like to talk about those as much.

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<v Speaker 1>Sometimes they'll acknowledge them, sometimes they won't. The number no

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<v Speaker 1>active gambler likes to talk about, though, is their net.

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<v Speaker 1>The number for their career, or even just the last year.

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<v Speaker 1>Every bet stacked against every payout. That number never comes

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<v Speaker 1>up at the bar, and there's a reason why. Now,

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<v Speaker 1>the net isn't hidden from you if you use a

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<v Speaker 1>sports betting app. It's there. There's a screen tucked away

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<v Speaker 1>behind a few menus that shows you exactly where you stand.

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<v Speaker 1>It's not the most convenient to find, but it's not

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<v Speaker 1>that hard either. It's just down a hallway that you

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<v Speaker 1>have to decide that you want to walk down. And

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<v Speaker 1>after a stretch of losing, that hallway starts to look

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<v Speaker 1>very long. The net is the number you avoid. When

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<v Speaker 1>you look at Carl's page, one, 4.25 million. Looks like

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<v Speaker 1>a guy who mostly wins. And I'm quite sure Carl

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<v Speaker 1>Jacobson had a few of his own Yukon buzzer beater

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<v Speaker 1>stories to tell. The most complete record of Carl Jacobson's

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<v Speaker 1>last year as chief of police does not exist at

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<v Speaker 1>a headquarters on Union Avenue. It's not in a city file.

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<v Speaker 1>It sits on servers owned by two betting companies, accurate

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<v Speaker 1>to the second, accurate to the cent. When we run

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<v Speaker 1>the math, we have an immediate and obvious problem. Money

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<v Speaker 1>was leaving Carl's checking account faster than the job could

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<v Speaker 1>put it there. The arithmetic has a hole, and that

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<v Speaker 1>money had to come from somewhere. Since July of 2019,

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<v Speaker 1>before he was ever chief, Carl Jacobson handled the money

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<v Speaker 1>New Haven uses to pay CI's confidential informants. It ran

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<v Speaker 1>through the Narcotic Enforcement Program, about $ 5, 000 a month, and

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<v Speaker 1>per the sworn statement in that warrant, it ran through

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<v Speaker 1>exactly one man. He received it, he dispensed it, he

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<v Speaker 1>kept the log. When I got to this part of

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<v Speaker 1>the story, I got curious. I had heard of a

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<v Speaker 1>confidential informant, and I knew they got paid, but how

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<v Speaker 1>the hell does that actually play out in real life? Well,

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<v Speaker 1>let's say, for example, a CI agrees to wear a

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<v Speaker 1>wire during a narcotics bust. The police come in, make

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<v Speaker 1>their arrests. It's not really glamorous, but it's not a

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<v Speaker 1>metaphor either. The government quietly paying its citizens to tell

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<v Speaker 1>on each other. It's a real part of how these

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<v Speaker 1>cases get made. So the fund custodian writes a check,

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<v Speaker 1>Somebody cashes it, the actual cash goes into an envelope,

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<v Speaker 1>and the officer hands it to the informant, who signs

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<v Speaker 1>a receipt for the exact amount. By the book, a

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<v Speaker 1>second officer is supposed to witness the handoff. Cash in,

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<v Speaker 1>signature back. New Haven system had one man holding all

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<v Speaker 1>of it he wrote the request he cashed the check

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<v Speaker 1>he carried the cash and he kept the only ledger

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<v Speaker 1>the second officer the second signature did not exist So

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<v Speaker 1>we get to December 23rd of 2025, two days before Christmas.

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<v Speaker 1>A sergeant in the intelligence unit picks up the phone.

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<v Speaker 1>What he said right after this quick break. If you

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<v Speaker 1>want to skip the ads and support the podcast, you

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<v Speaker 1>can do so at patreon.com slash tapes from the dark side.

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<v Speaker 1>The sergeant's name is Francisco Sanchez. He works in the

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<v Speaker 1>intelligence unit, and the call he makes, two days before Christmas,

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<v Speaker 1>is to an assistant chief, David Zanelli. He tells Zanelli

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<v Speaker 1>something's wrong with the chief. Not the gambling. Nobody at

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<v Speaker 1>the department knows about the gambling yet. On December 23rd,

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<v Speaker 1>not a single person in New Haven had any idea

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<v Speaker 1>their chief had been quietly moving hundreds of thousands of

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<v Speaker 1>dollars out of his own account into two apps for

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<v Speaker 1>most of the year. What Sanchez had was smaller, but

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<v Speaker 1>it was significant. The informants didn't get paid. November and

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<v Speaker 1>then December. Two months, the money that's supposed to reach

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<v Speaker 1>the people taking real-life risks to talk to police just

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<v Speaker 1>never showed. And the only man who can say why

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<v Speaker 1>is Carl Jacobson. Here's how the story goes. Chief Jacobson

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<v Speaker 1>gave his lieutenant $ 2, 000 to pay informants. That lieutenant was

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<v Speaker 1>Derek Werner. And then Carl walked into Werner's office and

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<v Speaker 1>took half of it back, $ 1, 000 out of the envelope.

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<v Speaker 1>And where the money was, he left a note, quote.

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<v Speaker 5>Took $ 1, 000, $ 12. 2325, Chief Jacobson.

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<v Speaker 1>The chief of police wrote an IOU and a cash

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<v Speaker 1>fund for confidential informants and signed it with his rank.

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<v Speaker 1>But those informants still needed paying. People had done the

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<v Speaker 1>work and they were owed money. So Sergeant Sanchez paid

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<v Speaker 1>them out of his own pocket. One man at the

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<v Speaker 1>top quietly took and one man below him quietly covered.

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<v Speaker 1>In that same stretch of December, The chief asks Werner

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<v Speaker 1>for one more thing, a personal loan, $ 500. You already

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<v Speaker 1>have the other number, $ 214, 000. And here, two days before Christmas,

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<v Speaker 1>the same man is asking a lieutenant who reports to

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<v Speaker 1>him to float him $ 500. I know what that feels

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<v Speaker 1>like from the inside, but I can't describe it in words.

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<v Speaker 1>It's something I hope you will never have to feel

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<v Speaker 1>for yourself. The men who suspected something was wrong didn't

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<v Speaker 1>walk in and confront Carl unafraid. Per the warrant, they

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<v Speaker 1>thought if they flagged the chief, the chief would come

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<v Speaker 1>for them, move them off their post, kill their overtime.

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<v Speaker 1>A lieutenant afraid of what telling the truth would cost him,

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<v Speaker 1>a sergeant covering a debt out of his own paycheck,

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<v Speaker 1>and a handwritten IOU. Now let's go back and look

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<v Speaker 1>at the date on that note again. December 23, 2025.

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<v Speaker 1>Those two checks I read you at the top of

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<v Speaker 1>this episode, the ones from the kids' accounts, made out

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<v Speaker 1>to Carl Jacobson himself, toy giveaway, toy drive, they're dated

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<v Speaker 1>December 23, 2025. One for $ 1, 000, one for $ 3, 000. The

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<v Speaker 1>administrative assistant who prepared them is named Tina Tremaglio. She

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<v Speaker 1>told investigators it struck her as odd A toy drive

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<v Speaker 1>this close to Christmas and the checks written out to

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<v Speaker 1>the chief himself? This kind of systematic abuse of power

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<v Speaker 1>doesn't happen by accident. It takes a while to take shape.

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<v Speaker 1>How did none of the assistant chiefs think it was

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<v Speaker 1>odd that Carl Jacobson had sole access to the CI fund?

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<v Speaker 1>When they asked Zanelli that, he didn't have an answer.

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<v Speaker 1>He said they asked Carl repeatedly for access to the fund.

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<v Speaker 1>Carl told them that he couldn't let them have access

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<v Speaker 1>to it because he wanted to protect them from liability.

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<v Speaker 1>Sounds like the kind of thing a good boss says.

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<v Speaker 1>Zanelli was coming up on his first year running investigations

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<v Speaker 1>and the job comes with an annual audit. He was

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<v Speaker 1>prepping for it. On January 3rd, a supervisor in management

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<v Speaker 1>services pulls the records for Zanelli In November, Carl Jacobson

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<v Speaker 1>had cashed two checks from the informant fund, $ 5, 000 each.

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<v Speaker 1>In December, two more, $ 20, 000 in six days. January 5th,

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<v Speaker 1>three assistant chiefs confront Carl Jacobson, a phone quietly recording

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<v Speaker 1>on the conference table because they were afraid of how

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<v Speaker 1>it was going to go. From the affidavit, chief is

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<v Speaker 1>asked approximately how much money is missing, and he responds, $ 10, 000.

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<v Speaker 5>Quote, I have you guys in a bad situation and

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<v Speaker 5>I just ask that you allow me to replace the

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<v Speaker 5>money and I'll retire and we fix the books and

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<v Speaker 5>pass it over to one of you.

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<v Speaker 1>Assistant Chief Etienne responds that Jacobson is asking them to

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<v Speaker 1>double down on a wrong. Jacobson responds, No, I understand.

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<v Speaker 5>And then later says, I'm just asking for an opportunity

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<v Speaker 5>to save myself. Because here, I mean, there's a potential

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<v Speaker 5>to go to jail, right? Because I misused government funds.

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<v Speaker 5>I won't get a pension. I'll go to jail.

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<v Speaker 1>Assistant Chief says, I'm not the judge or jury. Jacobson responds,

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<v Speaker 1>I know.

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<v Speaker 5>I'm just saying it's not that I'm a bad person.

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<v Speaker 5>I have a problem. I fixed my alcohol problem. I

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<v Speaker 5>turned to gambling. I don't know why it just got

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<v Speaker 5>worse recently.

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<v Speaker 1>A.C. Zanelli tells Chief, I've never seen you gamble. Chief

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<v Speaker 1>Jacobson responds, It's.

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<v Speaker 5>On the app. $ 10, 000.

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<v Speaker 1>That's the number Carl confessed to. And the officers in

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<v Speaker 1>front of him knew it was a lie the moment

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<v Speaker 1>it left his lips. Remember two days earlier, a supervisor

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<v Speaker 1>in management services had pulled the checks for Zanelli, two

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<v Speaker 1>in November, in December, 5,000 apiece. The men sitting across

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<v Speaker 1>from Carl knew the number was at least twice what

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<v Speaker 1>he confessed to, but 20,000 wasn't the real number either.

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<v Speaker 1>The state was about to put a forensic accountant on

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<v Speaker 1>the case. We're not done counting. The next week went

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<v Speaker 1>by in a flash. By the end of that day

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<v Speaker 1>when the confrontation took place, Monday, January 5th, Carl was

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<v Speaker 1>no longer chief of police. but he hadn't been fired.

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<v Speaker 1>You see, immediately after that meeting, Carl retired. The paperwork

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<v Speaker 1>was sent in the same exact day, effective immediately, pension secured,

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<v Speaker 1>at least for now. Carl filed for retirement before anyone

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<v Speaker 1>had a chance to react. He never went back to

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<v Speaker 1>that office. Cinelli reported it up the chain and had

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<v Speaker 1>the locks changed. By Friday, Carl's lawyer called the state's

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<v Speaker 1>attorney and to let them know his client was invoking

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<v Speaker 1>the Fifth and would not be talking to police. So

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<v Speaker 1>Carl didn't run. He didn't try to destroy any evidence

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<v Speaker 1>as far as the record shows. What he did was

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<v Speaker 1>faster and more efficient. He followed procedure. He exploited the

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<v Speaker 1>system that he had been a part of for his

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<v Speaker 1>whole career. Retirement filed, the Fifth invoked before an interview

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<v Speaker 1>could even be scheduled again. Every move by the book.

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<v Speaker 1>27 years of knowing exactly how the machine processes a

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<v Speaker 1>man in trouble. On January 23rd, state police seized the

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<v Speaker 1>bank records and a forensic accountant from the FBI sat

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<v Speaker 1>down with two stacks of paper. Carl Jacobson's personal checking

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<v Speaker 1>account on one side, the narcotic enforcement program on the other.

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<v Speaker 1>And they started to compare.

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<v Speaker 6>2025.

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<v Speaker 1>14 checks, $ 5, 000 each, $ 70, 000 total cashed. 23,000 of it

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<v Speaker 1>shows up in expenditure reports, money that got where it

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<v Speaker 1>was supposed to go, documented, accounted for. The other 47,000 isn't.

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<v Speaker 6>Then they went back a year to 2024, another 34,000 cashed,

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<v Speaker 6>unaccounted for. $ 81, 500 out of the fund that pays people

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<v Speaker 6>to talk to the police, plus the $ 4, 000 that was

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<v Speaker 6>supposed to go to the kids.

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<v Speaker 3>$ 85, 500.

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<v Speaker 2>Gone.

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<v Speaker 1>Carl admitted to $ 10, 000. Now the interesting thing is $ 14, 000

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<v Speaker 1>of it, they could follow the whole way out of

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<v Speaker 1>the fund into the checking account. Carl admitted to 10. Now,

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<v Speaker 1>the interesting thing is 14,000 of it, they could follow

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<v Speaker 1>the whole way out of the fund into the checking account,

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<v Speaker 1>out of the checking account into DraftKings and FanDuel, traced precisely.

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<v Speaker 1>Two of the informant checks turned up as photocopies when

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<v Speaker 1>the state seized Carl's bank records, 5,000 each deposited into

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<v Speaker 1>his personal account. Both of them cashed the same day

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<v Speaker 1>they were written No gap, not even a night to

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<v Speaker 1>sleep on it. There's a line from Werner in the affidavit.

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<v Speaker 1>Carl cashed $ 5, 000 a month. He handed Werner usually two,

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<v Speaker 1>never more. Werner told investigators he didn't know what happened

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<v Speaker 1>to the rest. For six years, nobody knew what happened

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<v Speaker 1>to the rest because there was nobody whose job it

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<v Speaker 1>was to know except Carl Jacobson. But the kids' fund

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<v Speaker 1>hurts more than the informant money. at least for me,

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<v Speaker 1>and it seems like it lingered for Carl as well.

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<v Speaker 1>The Connecticut State Police Eastern District Major Crime Unit obtained

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<v Speaker 1>a signed and sworn statement. From the executive director of

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<v Speaker 1>the New Haven Police Activity League program, we glossed over it.

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<v Speaker 1>So I just want to quickly describe what the PAL

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<v Speaker 1>actually is. It's a youth program that directly connects law

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<v Speaker 1>enforcement officers with children and teens, which you might call

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00:21:13.569 --> 00:21:17.410
<v Speaker 1>troubled youth programs. A free event they actually hold in

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<v Speaker 1>New Haven. It's called Homework and Hangout, 5 to 7 p.m.

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<v Speaker 1>on Tuesdays and Thursdays. You can drop your kid off.

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<v Speaker 1>They'll be supervised. They can read books, play board games,

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00:21:28.230 --> 00:21:31.230
<v Speaker 1>or just do their homework. It's a real program with

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00:21:31.309 --> 00:21:35.210
<v Speaker 1>real tangible benefits for the community. On January 29th, 2026,

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<v Speaker 1>at 1248 p.m., the executive director of the PAL announced

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00:21:42.119 --> 00:21:45.559
<v Speaker 1>received a call from an unfamiliar phone number. He returned

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00:21:45.599 --> 00:21:48.940
<v Speaker 1>that call, and when the person answered, they said, Hey,

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00:21:48.960 --> 00:21:51.490
<v Speaker 1>it's Carl. From the affidavit.

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<v Speaker 5>Jacobson stated that he was sorry for letting the police

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<v Speaker 5>department down, letting him down, and letting the PAL down.

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<v Speaker 5>Jacobson also said that he had heard that people were

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<v Speaker 5>claiming he had taken money from PAL, and he wanted

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<v Speaker 5>him to know this was not true. Jacobson explained that

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<v Speaker 5>he had cashed two checks to support a woman's toy drive.

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<v Speaker 5>But after the events at the police department, the woman

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<v Speaker 5>wanted nothing to do with him or his money. Jacobson

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00:22:22.529 --> 00:22:25.849
<v Speaker 5>told the director that he deposited the funds back into

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<v Speaker 5>the PAL account. The information that Jacobson told him is

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<v Speaker 5>consistent with the $ 4, 000 cash deposit into the New Haven

314
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<v Speaker 5>Police Activity League banking account on January 16th, 2026.

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<v Speaker 1>Could have been a simple slip of the tongue. I've

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00:22:45.009 --> 00:22:48.329
<v Speaker 1>never heard of a woman's toy drive. We've all heard

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00:22:48.430 --> 00:22:52.109
<v Speaker 1>of a children's toy drive. But I think we all

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00:22:52.170 --> 00:22:55.569
<v Speaker 1>know the most likely reason that Carl got his words

319
00:22:55.650 --> 00:23:04.099
<v Speaker 1>mixed up. Because there was no toy drive. The sportsbooks cooperated.

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<v Speaker 1>When Connecticut State Police came with warrants, DraftKings and FanDuel

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<v Speaker 1>didn't flinch. They opened the file and handed over a

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00:23:12.839 --> 00:23:18.140
<v Speaker 1>year of Carl Jacobson's betting activity. Every wager, every deposit,

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<v Speaker 1>every dollar to the cent. They knew precisely who Carl was.

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<v Speaker 1>He was one of their best customers. Back in episode one,

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00:23:27.519 --> 00:23:30.519
<v Speaker 1>I said the warrant showed Carl had a customer relations

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00:23:30.559 --> 00:23:35.210
<v Speaker 1>person assigned to him. That may have been incorrect. At

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00:23:35.250 --> 00:23:39.079
<v Speaker 1>least the warrant doesn't say that. Where I actually got

328
00:23:39.119 --> 00:23:42.559
<v Speaker 1>that from is a man named Jonathan Cohen, who wrote

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00:23:42.599 --> 00:23:45.859
<v Speaker 1>a book about the American sports betting industry and who

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<v Speaker 1>sat down with a New Haven reporter days after Carl

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<v Speaker 1>Jacobson's arrest and read the same 10 pages that we've

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00:23:53.119 --> 00:23:56.559
<v Speaker 1>been reading through. He described how these companies work. They

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00:23:56.619 --> 00:23:59.140
<v Speaker 1>find the big fish. They put a line on them.

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00:23:59.559 --> 00:24:02.539
<v Speaker 1>And the reporter noted in the piece that Cohen was

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<v Speaker 1>not talking about Carl specifically and He was saying that

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00:24:06.299 --> 00:24:10.890
<v Speaker 1>Carl's story fits a pattern. So here's what we actually

337
00:24:11.230 --> 00:24:14.529
<v Speaker 1>know and can prove. I can tell you what this

338
00:24:14.650 --> 00:24:18.390
<v Speaker 1>industry does to men who bet the way Carl Jacobson bets.

339
00:24:19.009 --> 00:24:24.099
<v Speaker 1>That is documented. And it's in job listings, earning reports,

340
00:24:24.519 --> 00:24:28.740
<v Speaker 1>and regulatory filings. I cannot confirm that this was done

341
00:24:29.039 --> 00:24:33.519
<v Speaker 1>specifically to Carl. At least not yet. We've talked about

342
00:24:33.539 --> 00:24:38.000
<v Speaker 1>the gambling ads. They sell you a stadium where everybody's

343
00:24:38.019 --> 00:24:41.869
<v Speaker 1>got 20 bucks on the game. Everybody's yelling at the screen.

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<v Speaker 1>Everybody's having a night. That's the picture. Millions of people

345
00:24:47.230 --> 00:24:50.410
<v Speaker 1>having a little fun and some of them winning big.

346
00:24:51.190 --> 00:24:56.259
<v Speaker 1>That is not the business. Everyone in the stadium is losing.

347
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<v Speaker 1>You know this from episode two. The price is baked

348
00:25:00.279 --> 00:25:03.339
<v Speaker 1>into every line on the board and the math doesn't

349
00:25:03.420 --> 00:25:06.920
<v Speaker 1>take a night off. Sure, you might win a bet

350
00:25:07.019 --> 00:25:09.440
<v Speaker 1>or two in the short term. You might have a

351
00:25:09.440 --> 00:25:13.980
<v Speaker 1>10-day winning streak. But over the long haul, you will

352
00:25:14.099 --> 00:25:18.190
<v Speaker 1>never come out ahead. The longer you bet, the more

353
00:25:18.250 --> 00:25:23.710
<v Speaker 1>you wager, the more it is guaranteed you will lose money.

354
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<v Speaker 1>This is not like a game of battleship where each

355
00:25:27.869 --> 00:25:31.180
<v Speaker 1>bet gets you closer to a hit. Nobody in the

356
00:25:31.240 --> 00:25:35.970
<v Speaker 1>stadium is beating the machine in the The only question

357
00:25:36.410 --> 00:25:40.170
<v Speaker 1>is how fast you lose and how much. And if

358
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<v Speaker 1>you are one of those ones who is cursed with

359
00:25:43.049 --> 00:25:45.559
<v Speaker 1>a big win early and you happen to have a

360
00:25:45.619 --> 00:25:50.519
<v Speaker 1>genetic predisposition to betting addiction, then you might very well

361
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<v Speaker 1>have hit the jackpot, but in a way you might

362
00:25:54.240 --> 00:25:59.339
<v Speaker 1>not understand yet. The sportsbook PointsBet, in its own filing,

363
00:25:59.839 --> 00:26:05.220
<v Speaker 1>showed that VIP customers were half of 1% of its users. 0.5%

364
00:26:06.349 --> 00:26:10.609
<v Speaker 1>brought in more than 70% of revenue. Fill your stadium

365
00:26:10.690 --> 00:26:14.579
<v Speaker 1>with 20,000 people, and the business is 100%. But let

366
00:26:14.619 --> 00:26:19.299
<v Speaker 1>me say again very clearly, the other 19,900 are not

367
00:26:19.339 --> 00:26:25.339
<v Speaker 1>winning anything. They're losing small, slowly, on schedule, by design.

368
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<v Speaker 1>Losing at a rate that feels like entertainment. They are

369
00:26:29.380 --> 00:26:33.039
<v Speaker 1>the scenery, and the scenery is what keeps the 100%

370
00:26:33.039 --> 00:26:38.059
<v Speaker 1>from feeling like what they really are. Marks. So there's

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00:26:38.099 --> 00:26:42.500
<v Speaker 1>a job, a real job, posted publicly. You can probably

372
00:26:42.539 --> 00:26:46.480
<v Speaker 1>find listings for it tonight if you go online. VIP

373
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<v Speaker 1>account manager at FanDuel. Salary, $ 60, 000 to $ 70, 000 a year.

374
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<v Speaker 1>Job description, manage the portfolios of high-value clients, build relationships,

375
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<v Speaker 1>encourage loyalty, keep a documented profile on them. host them

376
00:27:02.819 --> 00:27:06.359
<v Speaker 1>at events. And down in the qualifications, it says you

377
00:27:06.400 --> 00:27:12.279
<v Speaker 1>should be able to, quote, identify customer trigger points. Run

378
00:27:12.319 --> 00:27:17.130
<v Speaker 1>that through any other addiction, a liquor company, hiring customer

379
00:27:17.170 --> 00:27:21.970
<v Speaker 1>relations people who can manage a portfolio of alcoholics. Sounds

380
00:27:22.009 --> 00:27:25.230
<v Speaker 1>a little bit like a bartender, but it's much more

381
00:27:25.309 --> 00:27:30.230
<v Speaker 1>insidious than that. Because a bartender doesn't text you when

382
00:27:30.279 --> 00:27:35.619
<v Speaker 1>you haven't shown up for a drink. In 2023, a

383
00:27:35.759 --> 00:27:40.940
<v Speaker 1>man named Amit Patel pled guilty to stealing $ 22 million

384
00:27:41.279 --> 00:27:45.029
<v Speaker 1>from the Jacksonville Jaguars NFL football team. He was their

385
00:27:45.109 --> 00:27:48.990
<v Speaker 1>manager of financial planning, 31 years old. And the way

386
00:27:49.029 --> 00:27:52.269
<v Speaker 1>he did it is going to sound familiar. The Jags

387
00:27:52.309 --> 00:27:55.109
<v Speaker 1>had given him control of the team's virtual credit card.

388
00:27:55.750 --> 00:28:07.009
<v Speaker 1>One man, four years, and nobody over his shoulder. $ 22, 221, 000. $ 454. 40,

389
00:28:03.009 --> 00:28:10.490
<v Speaker 1>$ 20 million of that went to FanDuel. Patel is serving

390
00:28:10.589 --> 00:28:14.759
<v Speaker 1>six and a half years in federal prison, and in 2024,

391
00:28:14.759 --> 00:28:20.039
<v Speaker 1>he sued FanDuel for $ 250 million. The lawsuit is where

392
00:28:20.079 --> 00:28:25.799
<v Speaker 1>the following details come from. They're not facts, they're Patel's allegations.

393
00:28:26.279 --> 00:28:30.069
<v Speaker 1>They have not been proven, and FanDuel has predictably declined

394
00:28:30.109 --> 00:28:35.450
<v Speaker 1>to comment. Patel says FanDuel made him a VIP, says

395
00:28:35.509 --> 00:28:39.750
<v Speaker 1>they gave him $ 1. 1 million in credits. He says they

396
00:28:39.789 --> 00:28:43.410
<v Speaker 1>flew him to the Super Bowl, the Masters twice, the

397
00:28:43.450 --> 00:28:48.380
<v Speaker 1>college football playoff championship, and Formula One in Miami. And

398
00:28:48.440 --> 00:28:52.059
<v Speaker 1>he says he had a host, an actual person with

399
00:28:52.099 --> 00:28:58.119
<v Speaker 1>a name, Brett Krause. Patel alleges that Krause contacted him

400
00:28:58.640 --> 00:29:02.319
<v Speaker 1>as many as 100 times a day, starting early in

401
00:29:02.359 --> 00:29:06.230
<v Speaker 1>the morning, running late into the night for two years.

402
00:29:07.069 --> 00:29:10.609
<v Speaker 1>On days Patel didn't gamble, he says Krause called him

403
00:29:10.869 --> 00:29:14.170
<v Speaker 1>to ask him why. We don't really need to hear

404
00:29:14.250 --> 00:29:17.769
<v Speaker 1>anything more than that, but the suit goes on. It

405
00:29:17.809 --> 00:29:21.950
<v Speaker 1>also claims Krause acknowledged more than once that the two

406
00:29:21.990 --> 00:29:26.150
<v Speaker 1>of them were breaking anti-money laundering rules, that they moved

407
00:29:26.190 --> 00:29:30.180
<v Speaker 1>some of their texts onto Krause's personal phone so compliance

408
00:29:30.220 --> 00:29:33.369
<v Speaker 1>wouldn't see them, and that he coached Patel on what

409
00:29:33.410 --> 00:29:37.549
<v Speaker 1>to say when they were communicating on the company phone. But,

410
00:29:37.829 --> 00:29:41.369
<v Speaker 1>as a renowned doctor once said, I don't care how

411
00:29:41.490 --> 00:29:46.430
<v Speaker 1>flat you make a pancake, there's always two sides. Krause's

412
00:29:46.490 --> 00:29:50.380
<v Speaker 1>attorney called Patel a convicted fraudster. She said he lied

413
00:29:50.390 --> 00:29:53.319
<v Speaker 1>to Krause about his life and that Krause was a

414
00:29:53.420 --> 00:29:58.119
<v Speaker 1>low-level employee at the time anyways. And she has a point.

415
00:29:58.990 --> 00:30:03.390
<v Speaker 1>Patel is a man who stole $ 22 million and is

416
00:30:03.450 --> 00:30:07.150
<v Speaker 1>now trying to stack on top of that another $ 250 million.

417
00:30:07.190 --> 00:30:12.559
<v Speaker 1>And Patel's case is markedly different than that of Carl Jacobson's.

418
00:30:13.160 --> 00:30:16.759
<v Speaker 1>Prosecutors made a point at sentencing that not all of

419
00:30:16.859 --> 00:30:21.160
<v Speaker 1>Patel's spending was the addiction. In fact, huge chunks of

420
00:30:21.240 --> 00:30:23.200
<v Speaker 1>it were not. $ 78, 000 on private jets, $ 600, 000 at Apple.

421
00:30:28.309 --> 00:30:33.009
<v Speaker 1>a condo, a Tiger Woods putter. So the detailed account

422
00:30:33.130 --> 00:30:36.559
<v Speaker 1>of one of these jobs comes from a professional liar

423
00:30:36.960 --> 00:30:41.220
<v Speaker 1>with a quarter of a billion dollar reason to tell it. Yet,

424
00:30:41.619 --> 00:30:46.420
<v Speaker 1>the VIP host, the job, it exists. And its sole

425
00:30:46.500 --> 00:30:49.880
<v Speaker 1>reason for existing is to extract as much money as

426
00:30:49.980 --> 00:30:55.779
<v Speaker 1>possible from gambling addicts with large bankrolls. But they don't

427
00:30:56.059 --> 00:31:01.529
<v Speaker 1>always have Large bankrolls. Which brings us to Chris Bruni.

428
00:31:04.119 --> 00:31:08.940
<v Speaker 1>Chris is 25 years old. He lives in Sheffield, England.

429
00:31:09.420 --> 00:31:14.000
<v Speaker 1>An electrical engineer making 60,000 pounds a year, he opened

430
00:31:14.039 --> 00:31:18.339
<v Speaker 1>an account with an online casino called Winner on Boxing

431
00:31:18.400 --> 00:31:25.470
<v Speaker 1>Day in 2016. That's winner.co.uk. Two days after signing up,

432
00:31:25.569 --> 00:31:30.730
<v Speaker 1>his VIP host, sent him a free Apple Watch. The

433
00:31:30.769 --> 00:31:35.990
<v Speaker 1>flytrap wasted no time analyzing Bruni, and it liked what

434
00:31:36.049 --> 00:31:41.210
<v Speaker 1>it saw. Three days after he opened that account, somebody

435
00:31:41.269 --> 00:31:45.630
<v Speaker 1>inside the company wrote an internal email noting that Bruni

436
00:31:45.670 --> 00:31:50.690
<v Speaker 1>was down 22,000 pounds. The regulator later found the company

437
00:31:50.799 --> 00:31:53.960
<v Speaker 1>had no idea what Chris Bruni did for a living.

438
00:31:54.440 --> 00:31:57.890
<v Speaker 1>They had not even bothered to ask. Bruni was quickly

439
00:31:58.029 --> 00:32:02.819
<v Speaker 1>upgraded to the exclusive VIP club, and he was assigned

440
00:32:03.019 --> 00:32:07.420
<v Speaker 1>a personal account manager. Bruni's debit cards were declining at

441
00:32:07.460 --> 00:32:12.259
<v Speaker 1>the time. Winner.co could see the card declining. According to

442
00:32:12.380 --> 00:32:16.579
<v Speaker 1>a regulator's report after his suicide, they discovered that his

443
00:32:16.640 --> 00:32:21.460
<v Speaker 1>account manager never had a single conversation about the declining cards,

444
00:32:22.119 --> 00:32:26.069
<v Speaker 1>about if he could afford this little habit. about if

445
00:32:26.109 --> 00:32:31.490
<v Speaker 1>he might be developing an addiction. That conversation never happened.

446
00:32:32.990 --> 00:32:35.849
<v Speaker 1>In the five days before he died, Chris Bruni ran

447
00:32:35.890 --> 00:32:42.150
<v Speaker 1>through 119,000 pounds in his winner.co account and lost it all.

448
00:32:43.019 --> 00:32:46.000
<v Speaker 1>In those same five days, the company gifted him over 4,500

449
00:32:46.000 --> 00:32:50.480
<v Speaker 1>pounds in cash bonuses. Chris died on the 5th of April, 2017.

450
00:32:56.380 --> 00:32:59.150
<v Speaker 1>He left a note, which has never been made public,

451
00:32:59.609 --> 00:33:06.890
<v Speaker 1>but the record says that it named gambling specifically. That 119,000

452
00:33:07.250 --> 00:33:11.829
<v Speaker 1>was five days of churn, deposits and losses cycling through,

453
00:33:12.309 --> 00:33:15.970
<v Speaker 1>and the same money counted and recounted. When they closed

454
00:33:15.990 --> 00:33:19.710
<v Speaker 1>his accounts and ran the real arithmetic, his actual net

455
00:33:19.750 --> 00:33:21.609
<v Speaker 1>loss was right around 34,000 pounds, which is 46,000 US dollars.

456
00:33:25.880 --> 00:33:33.460
<v Speaker 1>half the man's yearly salary. Bad, but survivable. Britain's Gambling

457
00:33:33.509 --> 00:33:38.430
<v Speaker 1>Commission investigated that company for 18 months and found serious

458
00:33:38.529 --> 00:33:44.430
<v Speaker 1>systematic failings. In 2016 and 2017, they sent responsible gambling

459
00:33:44.569 --> 00:33:48.710
<v Speaker 1>emails to about a quarter of 1% of their customers.

460
00:33:49.430 --> 00:33:54.190
<v Speaker 1>The regulator called that figure exceptionally low. They wanted to

461
00:33:54.230 --> 00:33:59.150
<v Speaker 1>find the company 3.5 million pounds, but they couldn't. The

462
00:33:59.210 --> 00:34:01.750
<v Speaker 1>company handed back its license in the middle of the

463
00:34:01.809 --> 00:34:07.440
<v Speaker 1>investigation and closed their doors permanently. But Great Britain did

464
00:34:07.559 --> 00:34:10.400
<v Speaker 1>something with this information that no one in the U.S.

465
00:34:10.420 --> 00:34:14.400
<v Speaker 1>has had the brains, or more likely the guts, to do.

466
00:34:15.239 --> 00:34:20.610
<v Speaker 1>October 2020. New rules. No VIP scheme can enroll anybody

467
00:34:20.730 --> 00:34:24.989
<v Speaker 1>under 25. You cannot reward a customer for losing. A

468
00:34:25.070 --> 00:34:29.130
<v Speaker 1>named senior executive has to personally sign off on these accounts.

469
00:34:29.750 --> 00:34:32.949
<v Speaker 1>And you have to check whether the person can actually

470
00:34:33.010 --> 00:34:37.449
<v Speaker 1>afford what they're betting. The number of high-value customers across

471
00:34:37.530 --> 00:34:43.639
<v Speaker 1>British operators went from about 42,000 to 1,600. That's less

472
00:34:43.679 --> 00:34:48.179
<v Speaker 1>than 4% of VIP accounts that survived. The United States

473
00:34:48.219 --> 00:34:53.610
<v Speaker 1>has no such regulations. No federal rules about VIP hosts.

474
00:34:54.210 --> 00:34:56.690
<v Speaker 1>Now before we get into the next section, I want

475
00:34:56.710 --> 00:35:00.210
<v Speaker 1>to tell you what broke the spell for me. Remember,

476
00:35:00.469 --> 00:35:04.320
<v Speaker 1>I was winning. I was up about $ 4, 000 or $ 5, 000

477
00:35:04.190 --> 00:35:08.739
<v Speaker 1>in a week. Real net bankable money. But the following

478
00:35:08.780 --> 00:35:12.599
<v Speaker 1>information is what got me to close all my accounts permanently.

479
00:35:13.219 --> 00:35:18.059
<v Speaker 1>These sportsbooks are extraordinary at spotting a pattern. If you

480
00:35:18.099 --> 00:35:22.010
<v Speaker 1>start winning, If your betting shows the signature of somebody

481
00:35:22.050 --> 00:35:25.570
<v Speaker 1>who actually knows what they're doing, they find you and

482
00:35:25.610 --> 00:35:31.050
<v Speaker 1>they shut you down. Not banned, exactly, but limited. Your

483
00:35:31.110 --> 00:35:35.849
<v Speaker 1>maximum bet drops to $ 5, maybe $ 20. You're still a customer,

484
00:35:36.010 --> 00:35:39.869
<v Speaker 1>but you can't hurt them. Fanatics disclose that almost half

485
00:35:39.909 --> 00:35:43.860
<v Speaker 1>the customers it had limited were actually losing money at

486
00:35:43.889 --> 00:35:48.579
<v Speaker 1>the time it limited them. They don't always cut winners. Sometimes,

487
00:35:49.349 --> 00:35:54.929
<v Speaker 1>Many times, early winners are their most profitable long-term customers.

488
00:35:55.590 --> 00:35:58.750
<v Speaker 1>They cut off people whose pattern looks like they might

489
00:35:58.969 --> 00:36:03.579
<v Speaker 1>win later. This is the machine. There's no door out

490
00:36:03.619 --> 00:36:08.360
<v Speaker 1>of it marked winner. Lose small, you're scenery. Start winning,

491
00:36:08.820 --> 00:36:14.079
<v Speaker 1>you're limited. Lose big, you're the business. 1,366 deposits. Nobody

492
00:36:14.119 --> 00:36:23.300
<v Speaker 1>limited that. because that's the machine working exactly as it

493
00:36:23.340 --> 00:36:28.260
<v Speaker 1>was designed. The state asked FanDuel and DraftKings what Carl

494
00:36:28.320 --> 00:36:33.269
<v Speaker 1>Jacobson bet, and the companies answered to the penny across

495
00:36:33.309 --> 00:36:36.730
<v Speaker 1>a full year. Nobody asked them who talked to Carl.

496
00:36:37.150 --> 00:36:40.469
<v Speaker 1>There's no line in those 10 pages about a VIP host,

497
00:36:41.010 --> 00:36:43.369
<v Speaker 1>a text at 11 p.m. at night after a day

498
00:36:43.409 --> 00:36:46.750
<v Speaker 1>of account inactivity, But just because it's not in those

499
00:36:46.750 --> 00:36:50.769
<v Speaker 1>10 pages doesn't mean it doesn't exist. There was one

500
00:36:50.829 --> 00:36:54.969
<v Speaker 1>place in time, one moment where these types of questions

501
00:36:55.010 --> 00:36:58.750
<v Speaker 1>were going to get answered out loud on the record.

502
00:36:59.250 --> 00:37:04.079
<v Speaker 1>Patel's lawsuit. Discovery would have opened the internal messages, the

503
00:37:04.099 --> 00:37:08.340
<v Speaker 1>compliance conversations, what the hosts are told to do, what

504
00:37:08.380 --> 00:37:11.760
<v Speaker 1>they actually do. In May of this year, a federal

505
00:37:11.840 --> 00:37:16.710
<v Speaker 1>judge sent that case online. private arbitration. So the answers

506
00:37:17.090 --> 00:37:20.110
<v Speaker 1>are out there. Maybe not in the Patel case, but

507
00:37:20.630 --> 00:37:24.610
<v Speaker 1>it's only a matter of time before we start getting details.

508
00:37:25.349 --> 00:37:29.590
<v Speaker 1>In the meantime, I can tell you about mine. 10 days,

509
00:37:29.590 --> 00:37:35.440
<v Speaker 1>9 sportsbooks, and the offers came all day long. I

510
00:37:35.460 --> 00:37:38.079
<v Speaker 1>don't think I had quite stuck around long enough to

511
00:37:38.179 --> 00:37:42.039
<v Speaker 1>get a VIP host. I also probably hadn't lost enough

512
00:37:42.159 --> 00:37:47.119
<v Speaker 1>money yet. But, I got boosts, second chances, a little

513
00:37:47.159 --> 00:37:50.179
<v Speaker 1>something after a loss, 10 days in and I was

514
00:37:50.239 --> 00:37:54.440
<v Speaker 1>worth chasing. But not for every sports book. Five or

515
00:37:54.519 --> 00:37:57.699
<v Speaker 1>six of them didn't like how I was betting. Those

516
00:37:57.860 --> 00:38:02.030
<v Speaker 1>early measured bets where I was finding an edge, taking

517
00:38:02.090 --> 00:38:05.929
<v Speaker 1>both sides, playing promos off each other. A lot of

518
00:38:05.989 --> 00:38:09.409
<v Speaker 1>those books didn't like what they saw. They didn't limit

519
00:38:09.469 --> 00:38:14.329
<v Speaker 1>me yet, but I limited myself. Because they stopped sending

520
00:38:14.409 --> 00:38:19.449
<v Speaker 1>promos and I stopped betting on those apps. FanDuel and Fanatics,

521
00:38:20.170 --> 00:38:23.570
<v Speaker 1>those were the two that kept the promos coming. Almost

522
00:38:23.659 --> 00:38:26.739
<v Speaker 1>twice a day, maybe more from each of them, I

523
00:38:26.760 --> 00:38:30.539
<v Speaker 1>would get an email or notification of a profit boost,

524
00:38:30.800 --> 00:38:33.980
<v Speaker 1>odds boost, or free bet. I went looking for those

525
00:38:34.079 --> 00:38:38.710
<v Speaker 1>emails specifically for this episode, but they're gone. When I

526
00:38:38.750 --> 00:38:43.309
<v Speaker 1>stopped betting and self-excluded from all the sportsbooks, I deleted

527
00:38:43.530 --> 00:38:47.710
<v Speaker 1>all the emails, blocked all the addresses. So the only

528
00:38:47.809 --> 00:38:50.429
<v Speaker 1>evidence I have that a machine was working on me

529
00:38:51.309 --> 00:38:55.329
<v Speaker 1>is that I remember it working on me. Now, the

530
00:38:55.429 --> 00:38:59.250
<v Speaker 1>other side of the pancake. Nobody at those companies made

531
00:38:59.309 --> 00:39:03.050
<v Speaker 1>Carl Jacobson write a check to himself. The offers are

532
00:39:03.159 --> 00:39:06.699
<v Speaker 1>what they say they are. And there are people, non-addicts,

533
00:39:07.159 --> 00:39:11.190
<v Speaker 1>who occasionally take it use it, and walk away. The

534
00:39:11.230 --> 00:39:15.300
<v Speaker 1>person sitting in that VIP manager gig has a sales target,

535
00:39:15.820 --> 00:39:18.320
<v Speaker 1>a family of their own, and if you ask them,

536
00:39:18.539 --> 00:39:22.500
<v Speaker 1>they tell you, honestly, that they work in customer relations.

537
00:39:22.980 --> 00:39:27.880
<v Speaker 1>Because they do. They are extremely good at customer relations.

538
00:39:28.960 --> 00:39:31.960
<v Speaker 1>And that's the problem. If you've never held a secret

539
00:39:32.000 --> 00:39:35.139
<v Speaker 1>like this one, it's easy to miss what's really for sale.

540
00:39:35.960 --> 00:39:39.679
<v Speaker 1>A man betting money he cannot afford is an unknown man.

541
00:39:40.510 --> 00:39:44.030
<v Speaker 1>Others don't know him. He doesn't know himself. You edit

542
00:39:44.170 --> 00:39:48.389
<v Speaker 1>every conversation. You quietly mute the phone at family dinners.

543
00:39:49.090 --> 00:39:51.190
<v Speaker 1>The people who love you get a version of you,

544
00:39:51.630 --> 00:39:55.090
<v Speaker 1>but not the whole you. Which means the person from

545
00:39:55.130 --> 00:39:58.639
<v Speaker 1>the sports book, the one who has the real numbers

546
00:39:58.699 --> 00:40:01.960
<v Speaker 1>in front of them, is the only person who knows

547
00:40:01.980 --> 00:40:05.940
<v Speaker 1>the truth of your life, what it's become. And they're

548
00:40:05.980 --> 00:40:10.280
<v Speaker 1>not upset about it. Everyone who loves you would be horrified.

549
00:40:11.059 --> 00:40:15.809
<v Speaker 1>But this voice isn't. No flinch, no lecture, no tears

550
00:40:15.869 --> 00:40:19.750
<v Speaker 1>at the kitchen table. Approval from the only one who knows.

551
00:40:20.250 --> 00:40:23.630
<v Speaker 1>For a person carrying a secret that heavy, that's a

552
00:40:23.670 --> 00:40:28.190
<v Speaker 1>drug all by itself. Three assistant chiefs worked down the

553
00:40:28.230 --> 00:40:32.329
<v Speaker 1>hall from Carl Jacobson for years, and though they, at times,

554
00:40:32.409 --> 00:40:35.550
<v Speaker 1>suspected something was wrong, they didn't know what it was.

555
00:40:35.570 --> 00:40:39.510
<v Speaker 1>His command staff didn't know. Whoever he came home to

556
00:40:39.570 --> 00:40:43.539
<v Speaker 1>at night didn't know. But a server in Boston knew

557
00:40:43.579 --> 00:40:47.039
<v Speaker 1>the hour, knew the amount, knew when it got worse.

558
00:40:48.019 --> 00:40:50.760
<v Speaker 1>knew and had no reason on earth to do anything

559
00:40:50.820 --> 00:40:59.199
<v Speaker 1>about it except exploit it for maximum profit. The reason

560
00:40:59.480 --> 00:41:02.599
<v Speaker 1>any of this was legal in the first place, Connecticut

561
00:41:02.659 --> 00:41:06.659
<v Speaker 1>gets a cut. That's the deal. The state legalized these

562
00:41:06.860 --> 00:41:11.420
<v Speaker 1>apps in 2021, and in exchange, it taxes what they make.

563
00:41:11.920 --> 00:41:15.139
<v Speaker 1>Every screen Carl Jacobson tapped had a sliver of state

564
00:41:15.199 --> 00:41:18.809
<v Speaker 1>revenue riding on it Jonathan Cohen, the guy who wrote

565
00:41:18.849 --> 00:41:22.719
<v Speaker 1>the book on sports betting, did the arithmetic on that cut.

566
00:41:23.320 --> 00:41:28.559
<v Speaker 1>On a whole, Connecticut takes $ 26. 5 billion in tax revenue yearly.

567
00:41:29.000 --> 00:41:32.360
<v Speaker 1>Now let's go to 2023, the first full year of

568
00:41:32.500 --> 00:41:39.389
<v Speaker 1>legalized online gambling in the state. Connecticut's cut was $ 273 million.

569
00:41:40.150 --> 00:41:43.170
<v Speaker 1>Not a small number by any means, but in terms

570
00:41:43.230 --> 00:41:46.849
<v Speaker 1>of total revenue that the state took in, That's almost

571
00:41:46.929 --> 00:41:52.679
<v Speaker 1>exactly 1%. Cohen's words, a drop in the bucket. But

572
00:41:52.699 --> 00:41:56.260
<v Speaker 1>the number is growing. In 2024, state revenue jumped from

573
00:41:56.260 --> 00:41:58.179
<v Speaker 1>273 to 400. And the following year, 528 million. Carl

574
00:41:58.440 --> 00:42:01.599
<v Speaker 1>is not alone. Connecticut is recruiting hundreds, thousands of people

575
00:42:01.679 --> 00:42:20.139
<v Speaker 1>just like him. Carl. So that's the deal. The machine

576
00:42:20.280 --> 00:42:24.099
<v Speaker 1>operates legally in Connecticut and many other states just like

577
00:42:24.199 --> 00:42:28.320
<v Speaker 1>it because it contributes one, maybe two percent of the

578
00:42:28.440 --> 00:42:32.219
<v Speaker 1>annual tax revenue. And to the machine, Carl Jacobson's year,

579
00:42:32.800 --> 00:42:38.510
<v Speaker 1>the $ 214, 000 he lost is a rounding error inside the drop.

580
00:42:39.610 --> 00:42:43.269
<v Speaker 1>After the Randy Cox thing, Carl Jacobson built the reforms

581
00:42:43.309 --> 00:42:46.360
<v Speaker 1>you heard about last episode He made sure it was

582
00:42:46.469 --> 00:42:49.969
<v Speaker 1>put down in writing. In a policy, if a person

583
00:42:50.030 --> 00:42:53.570
<v Speaker 1>in your custody tells you they're hurt, you have to

584
00:42:53.690 --> 00:42:56.289
<v Speaker 1>ask them about it. You have to call for help

585
00:42:56.369 --> 00:43:00.989
<v Speaker 1>if they request it. Codified in Special Order 22-03, quote.

586
00:43:02.369 --> 00:43:06.750
<v Speaker 5>Requiring all officers to make an initial inquiry to determine

587
00:43:06.989 --> 00:43:10.510
<v Speaker 5>whether a prisoner is injured and or needs medical assistance.

588
00:43:11.510 --> 00:43:14.969
<v Speaker 5>If a prisoner is injured or requests medical attention prior

589
00:43:15.010 --> 00:43:20.150
<v Speaker 5>to transport, the officers must immediately contact their supervisor and

590
00:43:20.210 --> 00:43:23.750
<v Speaker 5>request that an EMS be dispatched to their current location.

591
00:43:25.489 --> 00:43:28.829
<v Speaker 1>Carl made that law, and then he went home to

592
00:43:28.869 --> 00:43:34.550
<v Speaker 1>a tiny screen. On day 11, I called somebody. You

593
00:43:34.570 --> 00:43:39.329
<v Speaker 1>already know that. Carl Jacobson was who people called. He

594
00:43:39.369 --> 00:43:43.050
<v Speaker 1>said he fixed the drinking. And I believe him. The

595
00:43:43.110 --> 00:43:49.170
<v Speaker 1>wall held. The water went around it. In March, Carl

596
00:43:49.210 --> 00:43:50.949
<v Speaker 1>stood in front of a judge and agreed to the

597
00:43:50.969 --> 00:43:54.760
<v Speaker 1>conditions of his release. Show up, don't leave the state,

598
00:43:55.280 --> 00:44:00.360
<v Speaker 1>and no gambling, online or in person. Somebody finally told

599
00:44:00.420 --> 00:44:04.199
<v Speaker 1>Carl Jacobson to stop. It took a felony charge, an

600
00:44:04.360 --> 00:44:11.000
<v Speaker 1>FBI accountant, and $ 85, 500 that wasn't his. In April, he

601
00:44:11.059 --> 00:44:14.239
<v Speaker 1>pleaded not guilty and asked for a jury outside the

602
00:44:14.280 --> 00:44:18.360
<v Speaker 1>courthouse for the first time since his arrest. He apologized

603
00:44:18.769 --> 00:44:22.550
<v Speaker 1>to the mayor, to the city, to his officers. A

604
00:44:22.590 --> 00:44:24.929
<v Speaker 1>reporter asked him how he could plead not guilty to

605
00:44:24.969 --> 00:44:29.239
<v Speaker 1>something that he was apologizing for. And, well, here's what

606
00:44:29.280 --> 00:44:30.000
<v Speaker 1>he had to say.

607
00:44:30.019 --> 00:44:35.170
<v Speaker 4>Officers, that's my biggest concern. You know, I.

608
00:44:37.460 --> 00:44:39.440
<v Speaker 4>I just hope that the community and the officers can

609
00:44:39.480 --> 00:44:43.269
<v Speaker 4>move forward and, you know, still do what they were

610
00:44:43.309 --> 00:44:46.429
<v Speaker 4>doing together when I was chief. And, you know, I

611
00:44:46.469 --> 00:44:51.369
<v Speaker 4>wish everybody luck. And I hope that, you know, I

612
00:44:51.409 --> 00:44:54.730
<v Speaker 4>care about the officers. And then obviously with my situation,

613
00:44:55.329 --> 00:44:58.119
<v Speaker 4>there was things that I didn't take care of personally.

614
00:44:58.719 --> 00:45:03.119
<v Speaker 4>And I was, as chief, trying to get more services

615
00:45:03.179 --> 00:45:05.760
<v Speaker 4>for the officers. And I just hope that if anything

616
00:45:05.840 --> 00:45:09.980
<v Speaker 4>is learned from this that these officers need, um, it's

617
00:45:10.000 --> 00:45:12.639
<v Speaker 4>a hard career and they need help and we got

618
00:45:12.659 --> 00:45:14.869
<v Speaker 4>to keep, take care of them as we move forward.

619
00:45:15.150 --> 00:45:16.329
<v Speaker 3>What do you have to say to the city? What

620
00:45:16.429 --> 00:45:17.690
<v Speaker 3>do you have to say to the mayor who had

621
00:45:17.730 --> 00:45:18.250
<v Speaker 3>faith in you?

622
00:45:19.329 --> 00:45:22.690
<v Speaker 4>Yeah, you know, um, I apologize to the mayor and

623
00:45:22.710 --> 00:45:23.869
<v Speaker 4>the city and the officers.

624
00:45:24.030 --> 00:45:26.159
<v Speaker 2>But Carl, can you explain in the arrest warrant, there

625
00:45:26.219 --> 00:45:28.380
<v Speaker 2>is some admission there, but you plead not guilty today.

626
00:45:28.400 --> 00:45:29.099
<v Speaker 2>Can you explain that?

627
00:45:29.940 --> 00:45:32.099
<v Speaker 4>It's just part of the court process. I mean, um,

628
00:45:33.550 --> 00:45:36.550
<v Speaker 4>You know, at this point, it's early in the stage, and,

629
00:45:37.309 --> 00:45:39.570
<v Speaker 4>you know, basically, I don't want to comment further on that.

630
00:45:39.610 --> 00:45:41.110
<v Speaker 4>That's more of my lawyer's part.

631
00:45:42.250 --> 00:45:44.369
<v Speaker 2>Anything else you'd like to say to the viewers of Connecticut,

632
00:45:44.389 --> 00:45:45.869
<v Speaker 2>obviously the people in the city who believed in you

633
00:45:45.909 --> 00:45:46.730
<v Speaker 2>and trusted you?

634
00:45:47.030 --> 00:45:52.769
<v Speaker 4>Yeah, no, I, you know, I apologize. I love this city.

635
00:45:52.789 --> 00:45:55.409
<v Speaker 4>I hope this city moves forward. I hope the officers

636
00:45:55.469 --> 00:45:57.949
<v Speaker 4>move forward. And that's all.

637
00:45:58.090 --> 00:45:58.369
<v Speaker 3>Thank you.

638
00:45:58.630 --> 00:45:59.889
<v Speaker 2>I mean this with respect. Is there anything you can

639
00:45:59.909 --> 00:46:02.090
<v Speaker 2>say about, like, you know, trying to tell people why

640
00:46:02.130 --> 00:46:02.489
<v Speaker 2>you did.

641
00:46:02.409 --> 00:46:06.670
<v Speaker 4>What you did? I really can't get into that now.

642
00:46:06.750 --> 00:46:13.050
<v Speaker 4>I mean, it wasn't intentional. It wasn't something that I

643
00:46:13.070 --> 00:46:14.449
<v Speaker 4>really can't get into it now.

644
00:46:15.309 --> 00:46:17.989
<v Speaker 2>Gambling these days is such a serious thing and is

645
00:46:18.050 --> 00:46:19.929
<v Speaker 2>affecting a lot of people. I mean, can you shed

646
00:46:19.949 --> 00:46:24.289
<v Speaker 2>some light into just how serious of an issue it is? Well, yeah.

647
00:46:24.349 --> 00:46:28.130
<v Speaker 4>I mean, it's something that obviously has been popping up

648
00:46:28.190 --> 00:46:30.929
<v Speaker 4>all over the news, and it was something that I

649
00:46:30.969 --> 00:46:33.750
<v Speaker 4>got caught up in. with the ease of having it

650
00:46:33.869 --> 00:46:39.219
<v Speaker 4>on an app. So, you know, I just hope people understand,

651
00:46:39.340 --> 00:46:42.000
<v Speaker 4>if anything, learn from the cases that are coming up

652
00:46:42.079 --> 00:46:45.340
<v Speaker 4>recently to make sure they take care of themselves.

653
00:46:45.480 --> 00:46:48.079
<v Speaker 2>Is that something you are looking to get help for

654
00:46:48.099 --> 00:46:49.559
<v Speaker 2>or seek some help for in Connecticut? I know there

655
00:46:49.599 --> 00:46:50.760
<v Speaker 2>are some resources in the state.

656
00:46:50.980 --> 00:46:51.420
<v Speaker 3>Oh, yeah.

657
00:46:51.780 --> 00:46:54.070
<v Speaker 4>Yeah, I don't want to comment further on that either,

658
00:46:54.110 --> 00:47:00.619
<v Speaker 4>but thank you guys. Thank you. Thank you.

659
00:47:03.690 --> 00:47:07.230
<v Speaker 1>The affidavit is 10 pages long. I want to tell

660
00:47:07.269 --> 00:47:09.829
<v Speaker 1>you how it ends. Not with a four and a

661
00:47:09.849 --> 00:47:13.730
<v Speaker 1>half million. Not with the memo line. The last thing

662
00:47:13.789 --> 00:47:17.769
<v Speaker 1>Lieutenant Wardell wrote is that because of Carl Jacobson's pattern

663
00:47:17.789 --> 00:47:22.570
<v Speaker 1>of behavior, additional search warrants have been drafted, signed, and

664
00:47:22.739 --> 00:47:29.599
<v Speaker 1>executed with expanded time parameters covering the years prior to 2024.

665
00:47:29.599 --> 00:47:33.989
<v Speaker 1>Carl had control of that fund, that money, since July

666
00:47:34.010 --> 00:47:38.130
<v Speaker 1>of 2019. He appeared in a New Haven courtroom just

667
00:47:38.190 --> 00:47:41.610
<v Speaker 1>a few weeks ago, August 4th. He was issued a

668
00:47:41.809 --> 00:47:48.090
<v Speaker 1>continuance September 14th. Next time, the final episode of The

669
00:47:48.239 --> 00:48:00.659
<v Speaker 1>App on the Phone. Thank you for listening. My name

670
00:48:00.699 --> 00:48:03.360
<v Speaker 1>is TZ. and I'm the host of Tapes from the

671
00:48:03.380 --> 00:48:07.440
<v Speaker 1>Dark Side. If any of tonight hits home, if you're struggling,

672
00:48:07.840 --> 00:48:13.570
<v Speaker 1>please consider reaching out to the National Problem Gambling Helpline, 1-800-GAMBLER.

673
00:48:13.929 --> 00:48:17.929
<v Speaker 1>It's free, 24 hours. I want to get this episode

674
00:48:17.989 --> 00:48:21.170
<v Speaker 1>out to you as quickly as possible, so no more credits.

675
00:48:21.800 --> 00:48:24.539
<v Speaker 1>Do the credits in the finale. Thank you for listening.

676
00:48:25.320 --> 00:48:29.320
<v Speaker 1>Until next time, try to enjoy the daylight.

677
00:48:37.449 --> 00:48:40.190
<v Speaker 3>We've won a couple for about that amount. A couple

678
00:48:40.489 --> 00:48:41.250
<v Speaker 3>for $ 600.

679
00:48:41.190 --> 00:48:41.409
<v Speaker 4>Yes.

680
00:48:41.630 --> 00:48:43.110
<v Speaker 3>So it more than paid for itself.

681
00:48:43.309 --> 00:48:43.510
<v Speaker 4>Yes.

682
00:48:43.880 --> 00:48:44.280
<v Speaker 3>I assume.

683
00:48:44.300 --> 00:48:44.539
<v Speaker 5>Yes.

684
00:48:44.559 --> 00:48:48.139
<v Speaker 3>That's why you keep playing. Lucky people. We've lost a

685
00:48:48.159 --> 00:48:51.019
<v Speaker 3>few too. We've lost a few too. Oh, I can imagine.

686
00:48:51.199 --> 00:48:53.769
<v Speaker 3>People usually only talk about their wins. Absolutely.
