Speaker 1: It's Dan Ray Unbeling Mazy Boston's news.
Speaker 2: Radio Last hour, to be specific, last fifty two plus
Speaker 2: minutes of Nightside. And this gentleman I met way back
Speaker 2: somewhere between sixty seven and seventy one, nineteen sixty seven
Speaker 2: nineteen seventy one. He was a teacher at Brookline High.
Speaker 2: Those days are far far in his rearview mirror. And
Speaker 2: he has a company called the Speech Improvement Company, used
Speaker 2: to be the Speech Improvement Center. And what they do
Speaker 2: over there is get rid of all of the verbal
Speaker 2: crutches that you have in your way of communicating. You know,
Speaker 2: you know, you know, you know, you know, I'm I'm
Speaker 2: like like like like like like. There are three examples
Speaker 2: right there. And if you have an interview coming up
Speaker 2: and you want to make sure that you put your
Speaker 2: best foot forward, this is the man who can help you.
Speaker 2: So Dennis, Dennis Becker, welcome Tonight's.
Speaker 3: You always lie to your listeners like that? My goodness,
Speaker 3: yes I do. Oh good well, we'rend a good company.
Speaker 3: The old the guy I used to know for sure.
Speaker 2: Thank you and tell people let me back up, advertise yourself,
Speaker 2: let people know if they come to see you, what
Speaker 2: you can do for them.
Speaker 3: Oh my goodness. Well, it kind of depends on the
Speaker 3: reason for which they come to me. I mean, I'm
Speaker 3: doctor Dennis Becker, but I'm not a medical doctor, so
Speaker 3: folks can't come to me for any of those kinds
Speaker 3: of reasons. On the other hand, everything communicates something you
Speaker 3: cannot not communicate. So if you want to improve or
Speaker 3: strengthen your communications skills and techniques and prowess, the Speech
Speaker 3: Improvement Company is the place you want to be. We
Speaker 3: are located in Boston, and we're actually the oldest speech
Speaker 3: coaching company in the United States. We started this industry.
Speaker 3: It's sixty years ago. Now we can imagine that more
Speaker 3: than it's been sixty years since this company has been started. Now,
Speaker 3: we we're in Boston. We did some local things. Now
Speaker 3: we've got coaches and offices around the world and we're
Speaker 3: doing very well. And thank you for inviting me to
Speaker 3: be on the show to say some of that.
Speaker 2: You used to have those creative window displays, because oh yeah,
Speaker 2: the intersection of Washington and be in Brookline, that's where
Speaker 2: you used to be located. You're not there, right, are you.
Speaker 3: No, we were there for thirty one years and we
Speaker 3: first started there because it was right on the main street,
Speaker 3: right on Beacon Street, and most of our clients in
Speaker 3: those days were located downtown Boston, so we needed to
Speaker 3: be right on the green line, easy to get in
Speaker 3: and out for clients to come to our office. And yes,
Speaker 3: we had a company a building that we bought that
Speaker 3: used to belong to a company that sold and made
Speaker 3: furniture and they would advertise their product in this huge
Speaker 3: window was about an eight and a half by eleven
Speaker 3: and a half foot all glass window, and so they
Speaker 3: would advertise their furniture in the window because they had
Speaker 3: stuff to sell and it would help people could see
Speaker 3: the stuff. Well, when we were at the building, I
Speaker 3: thought to myself, how do you sell this stuff? We
Speaker 3: don't have stuff like that. So we decided, well, let's
Speaker 3: keep the building up anyway, we find something creative. What
Speaker 3: we started to do, which we started to make life
Speaker 3: size characters, mannequin kind of things and put them in
Speaker 3: the window as sort of a joke. Well, over the
Speaker 3: years it not only caught on and people were looking
Speaker 3: forward to what's the new window this Segi Poova Company's
Speaker 3: going to put up, but we began to win some awards,
Speaker 3: and we always used a little bit of humor but
Speaker 3: had some speech message in the humor with it. So
Speaker 3: after thirty one years, what happened technology change, population change,
Speaker 3: and most of all, it became easier to deal with
Speaker 3: people not having to go into town or them to
Speaker 3: come out a long game. Technology and then nowadays, of
Speaker 3: course everything is done by zoom and whatever. So we
Speaker 3: decided a few years ago, we decided to move the
Speaker 3: company out of what became a very high lench district.
Speaker 3: Although we owned the building, taxes were incredible in Brookline,
Speaker 3: so we moved it out to where most of our
Speaker 3: team moved, which was the west of the city. So
Speaker 3: now the office is located the home office is located
Speaker 3: in framing them.
Speaker 2: Okay, and the more popular figures in your window where
Speaker 2: Jake and who would Blues? The Blues Brothers?
Speaker 3: Oh yeah, oh yeah, yeah, yeah, you know, we just
Speaker 3: had for some reason, we took a liking to the
Speaker 3: movie about the Blues Brothers. And I was on a
Speaker 3: trip and where was I the Bahamas? I think I
Speaker 3: was doing some work in the Bahamas, and I visited
Speaker 3: a sort of a local souvenir type shop. Well, it
Speaker 3: turns out they had two LFE size characters mannequins models
Speaker 3: of the Blues Brothers, and they were so popular in
Speaker 3: our advertising and locally, and they were popular in the
Speaker 3: movies and so forth, so we decided to buy them.
Speaker 3: We had them sh hripped two day with each one
Speaker 3: was about two hundred pounds. We had them shipped to
Speaker 3: the office and Bookline put them in the window, and
Speaker 3: then we had to think of things that were cute
Speaker 3: and speechy like to put around them. Well, they became
Speaker 3: so popular of people walking by that we had to
Speaker 3: keep them in, keep them in there for a lot
Speaker 3: of things that had Halloween Blues Brothers, things, Christmas Blues Brothers.
Speaker 3: But I'll tell you one funny quick thing about it.
Speaker 3: When we first put them in, When we first put
Speaker 3: them in the window, we were in a part of
Speaker 3: Bookline that had a very heavy Jewish population and many
Speaker 3: of them were Hasidic and they would come to go
Speaker 3: to temple. They would pass our office in our window
Speaker 3: and they just look in the window all the time.
Speaker 3: When we put these Blues Brothers in the window. For
Speaker 3: those of you who are listening who can remember what
Speaker 3: the Blues Brothers looked like, they were in black suits,
Speaker 3: white shirts, black tie, black shoes and socks, wore a hat.
Speaker 3: They had that look and some glass Ye all I
Speaker 3: time was absolutely so little kids would come by and
Speaker 3: look in the window on their noses and fingerprints would
Speaker 3: be on the window about four feet from the ground,
Speaker 3: and they were asking their daddy's in the bummies, know
Speaker 3: why are the rabbis in the window. They had to
Speaker 3: explain to the kids that these were not rabbis, right,
Speaker 3: And it became they had a couple of folks stopped
Speaker 3: in the office and said, could you preach and put
Speaker 3: something in their window to explain to I said, well,
Speaker 3: we don't really want to do that, but I'm appreciating
Speaker 3: that you're explaining it to your kids. And it became
Speaker 3: popular for all kinds of reasons.
Speaker 2: Right tell you what, I've got a break to take.
Speaker 2: I'm going to invite calls, but I want you to
Speaker 2: help me set up a sample. Somebody listening right now,
Speaker 2: and it's just an average guy or gal and they
Speaker 2: have an office job and they're hoping that they can
Speaker 2: kind of move up the lane matter and take a
Speaker 2: job within their office that they necessarily feel I'm not
Speaker 2: qualified for that job. But you recognize in them equality,
Speaker 2: an ability to communicate. Help that person look within themselves
Speaker 2: and tell them what they should say in front of
Speaker 2: mister big boss. And the phone number here is six one, seven, two, five, four,
Speaker 2: ten thirty eight eight, eight, nine, two, nine ten thirty.
Speaker 2: Be our demo, Be the person that doctor Becker is
Speaker 2: going to help instill confidence in you. And let me
Speaker 2: take our break and come back and get started. Six one, seven, two, five, four, ten,
Speaker 2: thirty eight, eight, eight, nine, two, nine ten thirty here
Speaker 2: on night side Time and temperature eleven sixteen coincidentally sixteen degrees.
Speaker 1: Now back to Dan Ray live from the Window World
Speaker 1: Nice SI Studios on WBZ News Radio.
Speaker 2: I think I scared people off. So I'm gonna ask
Speaker 2: you right the way Dennis Becker say, from the Speech
Speaker 2: Improvement Company, and they will make magic. You will not
Speaker 2: recognize yourself after they kind of work on you, giving
Speaker 2: you a better perspective on speech, getting rid of those
Speaker 2: crutches when in everybody's speech. Maybe how to appear professional
Speaker 2: with your look to make a good first impression. So
Speaker 2: give me a generic person and then help the generic
Speaker 2: person do the right thing.
Speaker 3: Well, I'll tell you the most frequently requested service in
Speaker 3: all of our sixty years is virtually the same now
Speaker 3: as it was fifty and sixty years ago, Morgan. So
Speaker 3: if we talk about the typical person, a generic person,
Speaker 3: this has to be one of the qualities that we
Speaker 3: get concerned with because we're asked about it all the time,
Speaker 3: and it sounds very simple. It sounds like a simple thing,
Speaker 3: but it is extremely popular around the world. And I'm
Speaker 3: talking about the fear of speaking. Now, let's just delve
Speaker 3: into that a little bit. I mean, people are speaking
Speaker 3: to each other all the time. But where happens. Why
Speaker 3: is it that when you have to talk to in
Speaker 3: front of a committee meeting or a town meeting or
Speaker 3: heaven STAVEETCHI if you have to give a speech on
Speaker 3: the stage or something like that, people all of a
Speaker 3: sudden freeze up. They get frightened. What's all? I don't
Speaker 3: like public speaking? Public speaking makes it? Okay, stop right there,
Speaker 3: let's begin with this. There's no such thing as public speaking. Now,
Speaker 3: let me explain what I mean. I mean that every
Speaker 3: time you talk, it's public that you're taking your thoughts
Speaker 3: out and expressing them, giving them to somebody else. It's
Speaker 3: always public. Now, I know what you mean when you
Speaker 3: say public robin the stage and you have some slides
Speaker 3: and you get a clicker and you got people staring
Speaker 3: at you and all that stuff. Yeah, I get it.
Speaker 3: I know what people mean when they say that. But
Speaker 3: the truth is a lot of that fear comes from
Speaker 3: the fear of self humiliation, public humiliation. And if you
Speaker 3: can think about the speaking that you do to your family,
Speaker 3: to your friends in the areas and times of comfort,
Speaker 3: and you know they're not fear of public speaking, it
Speaker 3: doesn't bother you. You just mean who you are. Okay.
Speaker 3: That's the way you have to approach this thing called
Speaker 3: the fear of public speaking. There isn't even a thing.
Speaker 3: I hate to even give it an identity. You've got
Speaker 3: to remember that you speak all the time and it's
Speaker 3: always public when you talk. So that's one of the
Speaker 3: first things that we would have to deal with. Where
Speaker 3: does that come from? Now? How do we find that out?
Speaker 3: We use a technique called the ABC technique. A. You
Speaker 3: have to identify what activates your fear. Could be being
Speaker 3: on a stage, standing up in front of a group,
Speaker 3: if I have lights on me, if I have to
Speaker 3: have a microphone. It depends on who's in the room. Oh,
Speaker 3: she's here, right, go book. There's a lot of things
Speaker 3: that they're going to be people's A. What activates you
Speaker 3: A fear? That's the first thing you have to do
Speaker 3: is find out that. Then let's skip the B for
Speaker 3: a moment and go right to the C, because the
Speaker 3: C is the consequence of the A. Once people experience
Speaker 3: one of those a's so and so in the room
Speaker 3: or whatever it is, the consequence happens. What's that We
Speaker 3: all know what that is? A hand shall my voice,
Speaker 3: breathing gets difficult, rash breaks out, all kinds of things.
Speaker 3: That's the consequence of the AN. So you say, oh,
Speaker 3: I know, so if I fix the A, the C
Speaker 3: goes away. No, wait a minute, let's go back to
Speaker 3: the B for just a second, because how does that
Speaker 3: How does that A get to you like that? It's
Speaker 3: because of the B in the middle. A for activator,
Speaker 3: C for consequence, But the B stand for what is
Speaker 3: your belief about that A. Don't jump ahead of me.
Speaker 3: I'm not going to go down the path of power
Speaker 3: of positive thinking. And if I believe it won't happen. No, no,
Speaker 3: that doesn't work. I mean, it's okay, do it. I mean,
Speaker 3: positive thinking is not a bad thing, but it's not
Speaker 3: going to work. It works for a little one and it
Speaker 3: comes back, it comes back. So what we do, Morgan,
Speaker 3: that's different, I think from almost everybody that does this
Speaker 3: sort of work, is we use what's called a skills approach.
Speaker 3: Now there's such things as cognitive restructuring and immersive and
Speaker 3: sometimes when people think drugs you know, but no, none
Speaker 3: of that. We work on a skills basis. Everything that
Speaker 3: you fear, which is one of your a's, we know
Speaker 3: how to fix, We know how to take care of it.
Speaker 3: We give you techniques to give you exercises to control,
Speaker 3: but we may not be able to make them go away,
Speaker 3: but we're going to help you control them so that
Speaker 3: they don't bother you when you're in those speaking situations.
Speaker 3: So that's one of the things that we would have
Speaker 3: to approach with folks, because almost everybody is bothered by
Speaker 3: an organs. Maybe not you, my friend, but most people.
Speaker 2: I don't know why. And I can go back to
Speaker 2: memories from elementary school. I never had the yips, nerves,
Speaker 2: the shakes, any of the negative visible afflictions that made
Speaker 2: me uncomfortable addressing a bunch of people, whether it was
Speaker 2: the kids in the school yard, was in the classroom,
Speaker 2: whether it was a church. I was a member of
Speaker 2: the choir, so periodically we were required to address other
Speaker 2: members of the choir for this, that and the other thing.
Speaker 2: But I never had any problems doing that, And when
Speaker 2: I began in radio, it was no challenge at least
Speaker 2: as far as those fears rearing their ugly head. Yeah, so.
Speaker 3: Well, those kinds of things that you listen't there people
Speaker 3: like you who are exist in the world. Bang goodness, However,
Speaker 3: you didn't. You didn't take that from the wind, my friend.
Speaker 3: That sense of courage, that sense of capability, that didn't
Speaker 3: count from the wind. That started with your mother. I'm glad.
Speaker 3: There you go. Okay, there you go. All right, So
Speaker 3: let's step a little bit into the causes of the fear. Now,
Speaker 3: what I told you before about shaking and breathing and ration,
Speaker 3: those are the symptoms that we are all familiar with.
Speaker 3: They're not the causes. So let me talk a little
Speaker 3: bit deeper about that for just a moment, about the causes.
Speaker 3: It starts with your mother, and I say that because
Speaker 3: it started in the womb. There is truth to the belief,
Speaker 3: not the belief. There is truth to the fact that
Speaker 3: the condition of the mother during pregnancy has an impact
Speaker 3: on the condition of the child inside. This is why,
Speaker 3: to be dramatically tragic about it, This is why some
Speaker 3: women who are addicted to drugs or alcohol or whatever
Speaker 3: substance like that while pregnant, the child often is born
Speaker 3: with that drug addiction. The same thing is true about
Speaker 3: the other aspects of childhood. You if your mother is
Speaker 3: calm and relaxed, or she's nervous enough set all the time,
Speaker 3: that's going to be part of the DNA that's going
Speaker 3: to come over to you. All right. So now you
Speaker 3: get a little bit older, and what are you getting
Speaker 3: to you about three years old or four years old?
Speaker 3: Oh morgant, Oh look at you so cue, Look how
Speaker 3: he walks off bargain. Come here you go, kid, give
Speaker 3: you a hunt. All you get for about three years
Speaker 3: of your life, that's all you get is it's nice
Speaker 3: and yet damn when you get to me about four
Speaker 3: years old, you go visit your aunt Dars and uncle John,
Speaker 3: and you walk over their coffee table and you can
Speaker 3: knock over some statue and it breaks on the floor.
Speaker 3: Oh my goodness, Momy comes over Dad. That gives you
Speaker 3: a little no. You should see that that very no.
Speaker 3: That's the first time that a child begins to fear
Speaker 3: and hear the word no. Up until that is all
Speaker 3: beautiful and all of a sudden you get no. All right,
Speaker 3: let's move ahead a little best pastor here you get
Speaker 3: into school. Dare you ever talk out of turn? Mister
Speaker 3: White Morgan come over here, you get publicly humilified, humiliated,
Speaker 3: maybe get put in the closset. Who knows. School teachers
Speaker 3: have a huge impact on those young kids about their
Speaker 3: fear of speaking, speaking out a turn again, public humiliation,
Speaker 3: watch out.
Speaker 2: Saying something that directly goes to that.
Speaker 3: Go ahead.
Speaker 2: The Boston public schools in the sixties, almost every teacher
Speaker 2: male female had a thin bimboo strip I used to
Speaker 2: keep on their chocol edge. Was called the rat hand.
Speaker 2: And there's some people out there listening. Remember the rat hand.
Speaker 2: And you did something out of the realm of acceptability,
Speaker 2: you would get the rat hand. You had to hold
Speaker 2: out your hand and accept a strike or two or
Speaker 2: three or four five, or the teacher would just strike
Speaker 2: your legs. If it was a young girl who committed
Speaker 2: the faux pas and everybody feared the rat hand, and
Speaker 2: you got it once. You did everything you could to
Speaker 2: stay the straight and narrow. I got it once, and
Speaker 2: I be sure I never got it again.
Speaker 3: M hmmm. That rat haan has grown itself into a
Speaker 3: snarky remark from the boss somehow, a criticism from a
Speaker 3: coague something that someone else can use against you to
Speaker 3: make you feel bad, or even if that's not their intent,
Speaker 3: you feel bad. And it's become a very popular trick
Speaker 3: for manipulators these days, and we have loads of those.
Speaker 3: I just wrote a book about manipulation, and manipulators constantly
Speaker 3: use public humiliation, sarcasm, all kinds of things to make
Speaker 3: you feel bad about your speaking, the way you communicate
Speaker 3: with others. Hen stop you.
Speaker 2: Here, Dennis, because they have a break to take and
Speaker 2: that won't go away. So I Am going to take
Speaker 2: a break. There'll be a quick hit of news within
Speaker 2: the break, and doctor Dennispecker and I will be back
Speaker 2: probably three four minutes time. Eleven twenty nine, sixteen degrees.
Speaker 1: You're on Night Side with Dan Ray on WBS, Boston's
Speaker 1: news radio.
Speaker 2: Under twenty minutes of show to go, I've got doctor
Speaker 2: Dennispecker here from the speech improvement company. It used to
Speaker 2: be called a speech improvement center, and he was explaining
Speaker 2: how some of the traps we fall into when communicating
Speaker 2: speaking get their beginnings back in the womb. And where
Speaker 2: do we leave off?
Speaker 3: Dennis, Well, it's a journey, and I don't really want
Speaker 3: to bore you or your listeners with all of the detail,
Speaker 3: and I'll skip a couple of details and just tell
Speaker 3: you this. We left off with kid being influenced by
Speaker 3: teachers in school that we know. Then you camp into
Speaker 3: junior high school and you get out of those tweeners,
Speaker 3: you know, those early teenagers. And what does a teenager?
Speaker 3: What does a child want? They want to both fit
Speaker 3: in and stand out. Stand out and fit in, so
Speaker 3: that means they learned to talk, and they imitate all
Speaker 3: their friends and whatever the trend is, they want to
Speaker 3: do it. You get to be teenager and in this
Speaker 3: high school and so forth. If you go off to
Speaker 3: cool college, then your peers begin to have a stronger
Speaker 3: effect begins that you feel lonely if you're not in
Speaker 3: certain kind of a group and whatnot. So the speech
Speaker 3: part of being in a relationship is a very important
Speaker 3: part of how you grew into it as an adult.
Speaker 3: So we look at it at all ages and from
Speaker 3: all different perspectives, and there's always a way. I have
Speaker 3: never found a person in the sixty years, we've never
Speaker 3: found anyone that we could not help with this. We
Speaker 3: know it's absolutely fixable. So don't let it fear you, folks.
Speaker 2: Is it laziness if you have one or two or
Speaker 2: three verbal crutches that you fall upon as you're speaking.
Speaker 2: And I gave the three major examples. You know, you know,
Speaker 2: you know, you know, and like it was like this,
Speaker 2: and then it was like that. Boy, don't stop those
Speaker 2: before they come over your tongue and out your mouth.
Speaker 3: Well, yes, and though really, if we look at the
Speaker 3: more common reasons, one of them is bad habit. Where
Speaker 3: you get that. You get that from the folks that
Speaker 3: you hang out with. They all talk like that. Here
Speaker 3: you go again. You want to fit in, so you
Speaker 3: begin to pick up some of the jargon, some of
Speaker 3: the language that's being used around. Do you pick it
Speaker 3: up that way? And you fit in because you do it?
Speaker 3: That's one reason. The second reason, the reason you do
Speaker 3: it is because you want to be like someone specific
Speaker 3: and maybe it's a movie star or an athlete. You
Speaker 3: imitate other people maybe once or twice or three times.
Speaker 3: The next thing you know, you're doing it all the time.
Speaker 3: It becomes a habit. I can't tell you how many
Speaker 3: times we're coaching people and we correct them on one
Speaker 3: of those three things and they say, I did no, No,
Speaker 3: I didn't say that. You don't even know it. After
Speaker 3: a while, it becomes so common as a part of
Speaker 3: the way that you speak that you don't even notice this.
Speaker 3: So what do you do to fix it? The first
Speaker 3: thing you have to do is draw people's awareness to it.
Speaker 3: My son used to say right right all the time,
Speaker 3: so I had to fix it. He was like, I
Speaker 3: just junior high school, I suppose. And he said, well,
Speaker 3: then to track me right, and I said, him next
Speaker 3: to Joey right, and Joey get the head starts to right.
Speaker 3: He said, well, you say right. He didn't know. He
Speaker 3: said it, okay. So next time he came home he said,
Speaker 3: so I went to the game right, and all the
Speaker 3: other guys are going right. And so so every time
Speaker 3: he said right, I said wrong the same thing else
Speaker 3: I said wrong. So we're going to the game right,
Speaker 3: and I said wrong. Yeah, we got in the car
Speaker 3: right now, I wrong? He said, what what do you mean? What?
Speaker 3: What what do you say? Wrong? What you said right?
Speaker 3: I said wrong, I didn't say. I had to get
Speaker 3: his attention to it. Once you get that, that almost
Speaker 3: breaks what does break the habit. But then to make
Speaker 3: it stick, you have to keep that up, folks. So
Speaker 3: that's the best way to break it. Otherwise it becomes
Speaker 3: part of the culture, it becomes part of the maturity process.
Speaker 3: But it doesn't have to be there. You can help
Speaker 3: correct it.
Speaker 2: Is there something twenty twenties that is newer as a
Speaker 2: crutch or a speech I don't know. I'm looking for
Speaker 2: the right word. A misstep with your speech that didn't
Speaker 2: exist before that, but because of this error here it is.
Speaker 2: It's there and it needs to be corrected.
Speaker 3: Yeah, well, I would say, yes, there is, and it
Speaker 3: is twenty twenties. Okay, that's fine. If you go back
Speaker 3: into the fifties and sixties, you get another set of
Speaker 3: normality language. You go back to the forties and thirties,
Speaker 3: you get another whole set and it's changed. Approximately aregent,
Speaker 3: which is about twenty years. So twenty twenty is a
Speaker 3: new generation. What is new about it. Well, the major
Speaker 3: thing that's new about it is technology. Now that has
Speaker 3: changed a lot of things because you no longer have
Speaker 3: to even talk to somebody, and if you talk with them,
Speaker 3: it's almost an abbreviation. We see it all the time.
Speaker 3: And of course with writing lol, WTF, all of that,
Speaker 3: all of those things are abbreviation. So now when people
Speaker 3: talk to each other they actually say those kind of things,
Speaker 3: they are actually talking about lol, they'll say it. So
Speaker 3: technology and the brevity of technology has put that on.
Speaker 3: And then there's a new appreciation allowance, if you will,
Speaker 3: for what used to be considered in vulgarity, but not
Speaker 3: any longer. People have stopped correcting their kids. Maybe they've
Speaker 3: begun using it in their own language in conversation, and
Speaker 3: the F word has become very popular, almost non correctible.
Speaker 3: Some parents don't want to take it on. Well everybody
Speaker 3: did you pretty approval, but you'll be nasty. So language
Speaker 3: has got to be corrected at home. Schools have almost
Speaker 3: lost control of it. I think the parents have got
Speaker 3: to take control of the twenty twenties and the acronyms
Speaker 3: and so forth that we hear nowadays. To me, they're unacceptable,
Speaker 3: but you've got to correct it at home.
Speaker 2: I agree with that. Let me take a phone call
Speaker 2: Phil from Boston. It's called in and I'm assuming still
Speaker 2: wants to speak with you, not me, Phil.
Speaker 3: Welcome.
Speaker 4: I came in late and I heard a gentleman say
Speaker 4: the term right, all right, and I just want to
Speaker 4: share a story with you. Years ago I worked in
Speaker 4: the area under the tunnel in East Boston and this
Speaker 4: gentle this kid I work at a lowie, nice kid,
Speaker 4: tim me ride home. So I said, okay, So now
Speaker 4: I got to get them back to these bosses. I said, Louis.
Speaker 4: I said, go down the street, take a left. Louis
Speaker 4: said right. I said, okay, then Louie and I'll go
Speaker 4: down the street and take a second left. He says right.
Speaker 4: I stopped the god, I said, Louie, tell me you fail. Yeah.
Speaker 4: When I say give you to, don't say right. I
Speaker 4: think I said, Kersey, correct this kid, I said, he's
Speaker 4: never going.
Speaker 2: To get back.
Speaker 4: He's never going to get back to East Boston. I
Speaker 4: mean when so when you said that? Because my English
Speaker 4: is the most perfect in the world, but I try,
Speaker 4: you know, but I think it's indicative of what's going
Speaker 4: on in the world. No one cares. They're all texts.
Speaker 5: I mean, is this crazy man?
Speaker 2: Three students routine waiting to happen?
Speaker 3: Oh god, it's unbelievable.
Speaker 4: He wouldn't go away, he said, would.
Speaker 1: Have been daughter.
Speaker 4: He don't want to go.
Speaker 3: Here my head. You hit it there, you go, talk
Speaker 3: about the nail in the wood.
Speaker 2: Right, I do.
Speaker 4: It's not easy.
Speaker 3: It's not easy to keep it up.
Speaker 2: Take care, bye bye. Let's take another call. As a
Speaker 2: matter of fact, I know this gentleman. He was on
Speaker 2: with me just the other day. Dixie, Welcome tonight's side.
Speaker 5: Hello, Dennis, Hello Morgan, Hello, Hi there.
Speaker 3: Nice to meet you.
Speaker 5: Thanks to you. I'm going to take fifteen seconds to
Speaker 5: do one thing before I ask a question. That is
Speaker 5: to announce that the Northeastern University women's hockey team have
Speaker 5: won their third consecutive bean Pot.
Speaker 3: Oh they won the bean Pot. Hooray. That's great.
Speaker 5: Before thank you for that, thousand people at the garden.
Speaker 3: There you go, fantastic, Thank you for that.
Speaker 5: And my question is when Morgan introduced you, he was
Speaker 5: talking about some of the things that are not good
Speaker 5: in speech, like and you know, of course come out
Speaker 5: first and second probably yes, which is harder for you
Speaker 5: to fix.
Speaker 3: Okay, The harder one to fix for me is the
Speaker 3: word like for two reasons. First of all, it's the
Speaker 3: most popular, so it's accepted. And secondly, most people do
Speaker 3: not realize how much they say it. And when you
Speaker 3: don't realize how much you do a thing, whether it's speaking,
Speaker 3: or the way you walk or whatever, the way you
Speaker 3: wear your hair, it's not going to get better unless
Speaker 3: you become aware of it. So one of the most
Speaker 3: challenging things is to make people aware I didn't say that. Yeah,
Speaker 3: I've recorded, play a fact, why they don't even they
Speaker 3: can't even remember that they said those things. So they're
Speaker 3: the most difficult to correc but they are.
Speaker 5: Correctable because I've I've been in places where younger people,
Speaker 5: especially start talking, and that's what they start saying, And
Speaker 5: I just roll my eyes because I don't see how
Speaker 5: they got I don't see how they got to their
Speaker 5: position and still speak like that.
Speaker 3: My wife and I went out to dinner not too
Speaker 3: long ago. We had to go into places. We said
Speaker 3: in a booth, so she said, on one side, I said,
Speaker 3: here's that. Behind us was another booth, and a young
Speaker 3: couple came in and they sat down. So I was
Speaker 3: back to back with the person in the seat behind
Speaker 3: me and look at the menus and people don't seat
Speaker 3: behind us. The lady started saying, ye, I couldn't see her,
Speaker 3: but I would have asked them if she was in
Speaker 3: her twenties or her late teens, but early twenties. And
Speaker 3: she sat down. She said, So he came over to
Speaker 3: the table, and like I walked, I looked at him,
Speaker 3: and like he looked at me, and so I like said, well,
Speaker 3: what do you want? And so he looks over at
Speaker 3: the table and he said like what she said it
Speaker 3: like five times in like ten second. My wife looked
Speaker 3: at me. My wife looked at me and she said, Dennis,
Speaker 3: we're not working now. She knew, oh, oh awful, that's
Speaker 3: the toughest one.
Speaker 5: Well, because I've been on the radio for maybe twenty
Speaker 5: years thanks to Morgan and Jordan Rich and other people.
Speaker 5: When I when I first came on, I wasn't afraid
Speaker 5: because back when I was a teenager, my crazy cousin
Speaker 5: had a one watt radio station and he decided we
Speaker 5: were going to be on the air.
Speaker 3: So I learned.
Speaker 5: I learned a couple of things to talk distinctly, to
Speaker 5: talk slowly and to mouth everything and don't rush it.
Speaker 3: H good. Lessons good.
Speaker 5: And then and then when Morgan and Jordan Rich had
Speaker 5: me on their radio, I wasn't I wasn't nervous at
Speaker 5: all because I knew.
Speaker 1: What to do.
Speaker 3: That's great, that's great. And one time, all probably ten
Speaker 3: years ago, one time we had we were coaching imagine
Speaker 3: this memory. We were coaching someone from every radio and
Speaker 3: TV station in the city in our company, because, as
Speaker 3: the gentlemen just said, speaking distinctly and keeping pacing, keeping
Speaker 3: timing is such an incredible, incredible skill in the world
Speaker 3: where you guys live. So I appreciate the comment and
Speaker 3: I understand it completely.
Speaker 5: Thank you very much for your time, Dixie.
Speaker 3: Thank you, thank you for calling.
Speaker 2: Take care, bye bye. All right, we've got to take
Speaker 2: our last break of the hour. If you do want
Speaker 2: to call in, I'll do the best I can to
Speaker 2: squeeze you in with doctor Dennispecker from the Speech Improvement Company.
Speaker 2: Now that I've told you that, I'm going to tell
Speaker 2: you this time and temperature eleven forty six sixteen degrees.
Speaker 1: Now back to Dan ray Mine from the Window World
Speaker 1: Night Sex Studios.
Speaker 2: On w b Z Radio, Dennis, I should have done
Speaker 2: this earlier. Give people your information as far as website,
Speaker 2: phone number address. So if somebody listening does want to
Speaker 2: get in touch with you and take advantage of your
Speaker 2: tutoring them, they need to know how.
Speaker 3: We call it coaching. By the way, tutoring is that well,
Speaker 3: you're you're older than I thought you were tutoring from wayback, Morgan.
Speaker 3: I'm sorry coaching.
Speaker 2: I was at of yours.
Speaker 3: But you know something I want to tell you something.
Speaker 3: I've coached in presidential elections and leaders of countries and companies.
Speaker 3: You I put you as one of my success stories.
Speaker 3: You never gave up. You're always popular with folks. They
Speaker 3: loved the heck out of you. You're very smart, you're
Speaker 3: very patient, You're quite articulate. So I'm proud to say
Speaker 3: that you were you are a student of man. But
Speaker 3: at any rate, not for that, Okay, that's true. Listen.
Speaker 3: You can reach me folks at speech improvement dot com.
Speaker 3: That's the name of our company, speech improvement dot com.
Speaker 3: And if you type type that in somewhere, you'll see
Speaker 3: all kinds of things on our website. Everything's for free.
Speaker 3: We have videos and blogs, and we do a podcast
Speaker 3: every week and it's just all kinds of things that
Speaker 3: you'll find there, and it's all for free Speech Improvement
Speaker 3: dot Com. If you want to call easy enough from
Speaker 3: whoever you are, we're in Boston that area code six
Speaker 3: one seven six one seven seven three nine thirty three
Speaker 3: thirty six one seven seven three nine three three three
Speaker 3: zero and they can put you wherever you go there
Speaker 3: you will find me. And if you want to write
Speaker 3: to me directly, it's just Dennis at Speech Improvement dot Com.
Speaker 3: Very easy be happy to help you with anything.
Speaker 2: You mentioned that you do this all over the world.
Speaker 3: Exrect me.
Speaker 2: What about countries that don't here to the same rules
Speaker 2: we do in the United States? What about countries that
Speaker 2: don't allow women, yeah, to participate in communicating to the masses.
Speaker 3: You know, it's funny you should ask that. It's one
Speaker 3: of the things I'm most proud of with our company.
Speaker 3: Back to tell you quickly, back when nine to eleven happened,
Speaker 3: I happened to have a client in the UAE, and
Speaker 3: in the UAE, one or more of the bombers were
Speaker 3: in that in that plane. Anyway, I kept going there
Speaker 3: to see my clients. But we had a shutdown of
Speaker 3: all kinds. You couldn't travel anywhere. Nobody trusted anybody, and
Speaker 3: people wanted to know I had I was working for
Speaker 3: the government of Ua email less. Why do you go there?
Speaker 3: Why do you have those guys think boys, well two
Speaker 3: or three bad guys from there about them? Yeah, but
Speaker 3: you shouldn't go there and help them. You shouldn't be that.
Speaker 3: Why are you doing that? At a simple answer then,
Speaker 3: and I had the same and more clients in UAE
Speaker 3: and other countries. Now my answer is still the same
Speaker 3: as it was then, and the answer is I go
Speaker 3: there because at this moment, the tone between our two
Speaker 3: countries is that the picture is not on television picture
Speaker 3: a fist. That's what exists in terms of communication there. Now,
Speaker 3: Why am I going Because I want to change that
Speaker 3: to this and I put it to a handshake. I
Speaker 3: want to change that fist to a handshake, and you
Speaker 3: can do it through communication. Now that was years ago.
Speaker 3: I'm still there anyway. I'm very proud of the relationships
Speaker 3: that we have with other folks because we believe that
Speaker 3: communication is essential to everybody getting along with everybody else,
Speaker 3: whether it's in your country or between countries. So we're very,
Speaker 3: very proud of the coverage we have with this company.
Speaker 2: Of the various countries that you are in. Can you
Speaker 2: give me an extreme example. Well, the protocol is vastly
Speaker 2: different than what we have here in the United States.
Speaker 3: Yeah, I'll give you a quick short one. This was
Speaker 3: in Kazakhstan and one of my coaches was over there. No, no,
Speaker 3: she wasn't over there. She was dealing with a shaikh
Speaker 3: I forget his name, it doesn't matter, I should probably
Speaker 3: say it anyway, but he would come to the US
Speaker 3: every two or three times a year to do business
Speaker 3: here in Kazakhstan, and he always had the same coach
Speaker 3: and she was lovely and he loved her and they
Speaker 3: did great together. And about a year and a half
Speaker 3: after into the relationship, I get a phone call from
Speaker 3: his lawyer and he says, I want to talk to
Speaker 3: you on behalf of the Shaikhah. Thought, oh, what happened,
Speaker 3: and he said, no, no, no, He said, the shaikha
Speaker 3: really loves the work that she's doing. He would like
Speaker 3: to have her come to Kazakhstan and do the coaching.
Speaker 3: I said, well, I'll have to ask her, because she's
Speaker 3: got family. I don't know she can travel that far,
Speaker 3: and he said, well, it only be to Kazakhstand and
Speaker 3: we'll take care of everything that costs the blah blahah.
Speaker 3: And as the conversation went along, he thought it was
Speaker 3: money right was objecting, So he said, well, let's make
Speaker 3: it one hundred thousand dollars. I said, oh no, no,
Speaker 3: it' stop that. He thought. I immediately thought I was objecting. Okay,
Speaker 3: well two hundred thousand. He cut up to three hundred thousand,
Speaker 3: and I said, wait a minute, why are you so eager?
Speaker 3: He said, well, sure, of course, will belong to the
Speaker 3: shape and she will live here, her children will come.
Speaker 3: And I said, what she wanted to buy her? That
Speaker 3: was the cultural nom he wanted to buy her. And
Speaker 3: so we deal occasionally. And that was a little bit severe,
Speaker 3: but we have dealt with things from that all along
Speaker 3: the line. So you meet it and you just understand
Speaker 3: the culture and turned the fist into a handshake and
Speaker 3: everything works out.
Speaker 2: And where do you see your company going in another
Speaker 2: ten years?
Speaker 3: Well, we're sixty years now, we're hoping another sixty years.
Speaker 3: Why not? Communication is still important to human beings in
Speaker 3: the relations shifts that we have. Of course, we have
Speaker 3: to now learn how to communicate. We have to learn
Speaker 3: how to communicate on zoom. What the heck skite back
Speaker 3: in those days. So now the methods of communication and
Speaker 3: the characteristics and the necessities of knowing how to communicate
Speaker 3: in that way is where we are. We have already
Speaker 3: conquered virtual reality, and we use that for different kinds
Speaker 3: of things. Virtual reality. We're teaching people how to use
Speaker 3: the phone, their own phones, which is not going to
Speaker 3: go away, how to use the phone to help them
Speaker 3: improve their speech. We have an app that we use.
Speaker 3: So there's all kinds of things that are changing in society,
Speaker 3: but people don't change the necessity for being able to
Speaker 3: communicate with one another. It's a spouse or a child,
Speaker 3: or a neighbor or a business, another countryman, another country
Speaker 3: that remains the same. Human beings are going to be
Speaker 3: the same, and so we'll be here to treat them
Speaker 3: for the next sixty years.
Speaker 2: I know, Dennis, I wish you great luck in the future.
Speaker 2: Sounds like you don't need it, say it anyway, and
Speaker 2: we will get together again, I promise, I hope.
Speaker 3: So Morey, You've always been one of my favorite people,
Speaker 3: and I so admire the work that you do, not
Speaker 3: only here, but the work that you do outside. So
Speaker 3: I'm proud to call you a friend, and I thank
Speaker 3: you for having me on this evening.
Speaker 2: I feel the same way, and I'll be in touch
Speaker 2: you take care.
Speaker 3: Now, all right, thanks, bye bye, all right.
Speaker 2: I want to thank doctor David Nathan who was on
Speaker 2: first tonight, Beer Dave who set phone records people calling in,
Speaker 2: dB Cooper, and Dennis Becker Rob Brooks, Thank you, sir.
Speaker 2: You do an excellent job when I come in to
Speaker 2: fill in for Dan Ray and I always look forward
Speaker 2: to working with you. Nancy sitting next to me, and
Speaker 2: Gray where is he? He's in here somewhere, Thanks to
Speaker 2: the two of you, whether you listen tonight and called
Speaker 2: or just listened, I thank all of you. Now the
Speaker 2: two words I really hate to say. It means the end.
Speaker 2: By Boston