Speaker 1: Ripped up.
Speaker 2: News.
Speaker 3: That's who you don't help, come running just as fast
Speaker 3: as we can.
Speaker 4: Shooter's gonna help.
Speaker 2: Come, Ma Dix is the Troubleshooter Show.
Speaker 5: No Tom Martino, Hey Tom Martino. Here on the Troubleshooter Show,
Speaker 5: the longest running show on the air, still on the
Speaker 5: air with the same host running forty five years. Are
Speaker 5: actually more than that, but forty five years in Denver.
Speaker 5: So that's uninterrupted. And we welcome you. Why because this
Speaker 5: is really the only place in media to get real help,
Speaker 5: truly on big and small problems.
Speaker 2: Direct help.
Speaker 5: And what we do is take your problem and tell
Speaker 5: you where to go or what to do or we
Speaker 5: help you. Now in the studio you'll see in the
Speaker 5: big picture in the back there if you're if you're
Speaker 5: streaming us, we have a Mark at the helm there,
Speaker 5: Major Mark Major, and then we have Deputy d for Dmitri, and.
Speaker 2: Of course Lovely sues the uh chief.
Speaker 5: Bottle washer, and everyone else reports and then oh behind
Speaker 5: the behind my little cutout there who just raised his hand.
Speaker 5: I didn't he's behind me. But then's okay, I don't
Speaker 5: think we can Okay, Deputy I can adjust it. Oh
Speaker 5: right there, Thank you, sus. And then we have Hannah
Speaker 5: Hannah Hannah Bobana Banana Fanna Bofenna. Uh, that's a fun
Speaker 5: name to play the name game with. And anyway, Hannah
Speaker 5: is with fix It twenty four to seven. Somebody, by
Speaker 5: the way, just on a quick note, you somebody just.
Speaker 2: Ask this.
Speaker 5: Bye, yes by text? Somebody just asked by text? Do
Speaker 5: you go to Greeley?
Speaker 2: Hannah? Dude, does fix It go to Greeley?
Speaker 6: Yes we do, sir, you know, yes we do.
Speaker 5: Okay, so I'm telling tell this guy who just texted me, Yes,
Speaker 5: they go to Greeley for.
Speaker 6: The exam clean in that direction.
Speaker 7: Yeah, north Fort Collins. We don't go to Fort Collins,
Speaker 7: so pretty much up to Fort Collins.
Speaker 2: Pretty much.
Speaker 6: Yes, we get a lot of calls from Fort Collins.
Speaker 2: Okay, so.
Speaker 5: Fix myhome dot com and then just hit book now
Speaker 5: and that's or fix at twenty four to seven.
Speaker 2: So welcome to the show.
Speaker 5: Number of things I want to talk about it first,
Speaker 5: I'll always talk about your problems and complaints. First, phone
Speaker 5: calls take precedent on the show. But I every day
Speaker 5: I sit here, we're weekdays mark or I sit here
Speaker 5: and we take calls and then we get comments. The
Speaker 5: comments come during the call, sometimes on YouTube chat, or
Speaker 5: they text us and you can text us as well.
Speaker 5: At here's my favorite number because it comes to my
Speaker 5: cell phone twenty four to seven, so if you want
Speaker 5: to text me directly or the show seven four seven
Speaker 5: eighty seven four seven eighty. And by the way, that
Speaker 5: number was filled up with well wishers when I was
Speaker 5: in the hospital undergoing this cancer surgery and I had
Speaker 5: a successful outcome and Mark talked about it. I had
Speaker 5: hundreds and hundreds and they came right to me and
Speaker 5: I appreciate it.
Speaker 2: Seven four seven nine nine nine fifty two eighty.
Speaker 5: Then iHeart has a number, a short code you can
Speaker 5: text five seven seven three nine. Just put Tom there,
Speaker 5: It'll come to me. So one of the things I
Speaker 5: wanted to talk about is we hear about problems every day,
Speaker 5: and one of the things we will get will get comments.
Speaker 5: Some of them are off the wall, some of them
Speaker 5: are right on, some of them are ingenious, and I
Speaker 5: call them pearls of wisdom. Many times I take notes
Speaker 5: of these even though I didn't air them. So your
Speaker 5: comments on calls are important. But today I'm going to
Speaker 5: ask a favor. Today I'm going to ask you to verbalize.
Speaker 5: I'm not verbalized, but call in with them or text me.
Speaker 5: Because I love wisdom, and wisdom comes from all over
Speaker 5: the place, everywhere. So I want your pearls of wisdom.
Speaker 5: As al Pacino said, Incent of a woman, pearls. I'm
Speaker 5: spitting pearls here, pearls of wisdom.
Speaker 2: I want you.
Speaker 5: It doesn't have to be about a caller at hand,
Speaker 5: but even if you recall a past problem where you
Speaker 5: wanted to chime in, I truly want to know what's
Speaker 5: on your mind and what kind of solutions you may offer.
Speaker 5: So give us a call if you have pearls of
Speaker 5: wisdom or little things that always work for you always.
Speaker 5: I want to give you a quick example. But I'm
Speaker 5: going to take a call first. Things that always work
Speaker 5: for you that you'd like to share with us, little
Speaker 5: hacks that you've come up with, or little things that
Speaker 5: you do that serve you well.
Speaker 2: Share it with us.
Speaker 5: It could be something like getting a low price plane ticket,
Speaker 5: or taking advantage of coupon deals, or say anything. Just
Speaker 5: let us know. Now, Rick, he wants to talk about
Speaker 5: a drywall issue. So we'll start off with Rick, Rick,
Speaker 5: what is going on.
Speaker 8: Hi, Tom, thanks for taking the call back.
Speaker 2: In What's going on?
Speaker 8: Twelve eleven, But twenty four I hired a contractor to
Speaker 8: do some drywall for me and he came up with
Speaker 8: He delivered fifty five sheets out of one hundred and
Speaker 8: sixty seven. There was supposed to be eight footer or
Speaker 8: twelve footers or eight footers, which I let him go.
Speaker 8: I came home from work and uh, it was a mess.
Speaker 8: He didn't even have a drywall square. It was all
Speaker 8: cut up. They had two three screws in each sheet.
Speaker 8: It was covered up all the outlets. It was a
Speaker 8: horrible mess. So I called him and he came by the.
Speaker 9: Next day and I let him go.
Speaker 8: I said, you know a drywall or don what's going on?
Speaker 8: So I get Rick?
Speaker 5: Rick, I want to ask a couple of questions, how
Speaker 5: did you How did you find this guy?
Speaker 2: To begin with?
Speaker 8: I found him through a friend out in Cheensburg.
Speaker 2: And where are you located?
Speaker 8: I'm located in Strasburg, Colradel.
Speaker 5: Okay, So the bottom line is you hired a drywall
Speaker 5: contractor who did a bad job. But if he wasn't finished.
Speaker 5: Many times, drywall to the untrained eye may look like
Speaker 5: or screwed up. Like I remember one time coming into
Speaker 5: my new home. I was building at one time, and
Speaker 5: I saw exactly what you're talking about, and I saw
Speaker 5: rough edges and around the outlets I saw.
Speaker 2: I just I don't know. I didn't like it.
Speaker 5: So but when it was finished and taped it, it
Speaker 5: was fine.
Speaker 2: So what what do you know about drywall?
Speaker 5: And what was really defective about the rough drywall job
Speaker 5: you looked at?
Speaker 8: Well, what was defective is tom is that when he
Speaker 8: cut it, he just ripped the paper right off it
Speaker 8: and then the pieces and pieces yip.
Speaker 5: But Rick Rick, Rick Rick, they cover all that up
Speaker 5: with mud.
Speaker 2: I mean what I'm trying to discern here, I'm trying.
Speaker 5: To figure out was it really defective or how do
Speaker 5: you know it was defective?
Speaker 2: Did you have someone look at it?
Speaker 8: I did. I had another professional company come out and
Speaker 8: look at it.
Speaker 5: And what did they say? I know what they said?
Speaker 5: It has to be all redone.
Speaker 8: Well, what he said was he says they definitely weren't
Speaker 8: a drywall company, didn't know what they're doing. And he said, uh,
Speaker 8: we can we can fix what they what they put up.
Speaker 8: But I already tore it down.
Speaker 5: Rick, I don't know what to tell you. Man, how
Speaker 5: long ago was this?
Speaker 8: This was a twelve eleven.
Speaker 2: Of last year, so in December?
Speaker 10: Yeah, yeah, okay.
Speaker 2: Here, but.
Speaker 5: Yeah, but Rick, let's let's just look at this. Let's
Speaker 5: look at this logically. Do you have any pictures that
Speaker 5: there was a dry wall job?
Speaker 2: Rick?
Speaker 11: What?
Speaker 2: Mark?
Speaker 7: I was just wondering if he had a picture of
Speaker 7: it that he could send, because I'm kind of yeah,
Speaker 7: that's what I was going to add. Dry wall looks.
Speaker 7: Dry wall can look horrible to they finish. Yeah, that's
Speaker 7: that's exactly right. And here's but let me just go
Speaker 7: over the problem.
Speaker 5: Let's assume Rick was right. Okay, what we have is
Speaker 5: a guy that roughed in drywall. Rick came home and
Speaker 5: didn't like it. Rick said, I'm not going to I
Speaker 5: don't want you to finish the job. You don't know
Speaker 5: what you're doing. He has another guy come in after
Speaker 5: the fact, which I love when businesses do that because
Speaker 5: most of them, no matter what, we'll say, yeah, we
Speaker 5: got to do the whole thing over blah blah blah.
Speaker 5: So now we have somebody telling him has to be
Speaker 5: redone and he meanwhile out the whole job. So Rick
Speaker 5: here's what I'm saying to you. I'm gonna tell you
Speaker 5: the truth straight up. There is no way you're gonna
Speaker 5: go back and get reimbursed for something when you did
Speaker 5: not give them the opportunity to fix it, and when
Speaker 5: you tore it down, and there's no way to examine.
Speaker 5: There's no way to say, wait a minute, this is
Speaker 5: fine or this isn't fine, whether you're right or wrong,
Speaker 5: there is no way now to reconstruct this case. Do
Speaker 5: you have any picks we can at least look at.
Speaker 8: Yeah, Tom, I forgot to tell you he did the
Speaker 8: walls first instead of doing the ceiling, and he said
Speaker 8: he was gonna cut it a half inch off the
Speaker 8: ceiling and chuck the side wreck.
Speaker 5: None of that, it matters, Rick, None of that matters.
Speaker 5: The only thing that matters is the finished job. Okay,
Speaker 5: I don't understand what made you want to quit on
Speaker 5: this guy, Like, what was so bad when you came
Speaker 5: back and looked at it. What was You're not a
Speaker 5: dry waller, How do you know it was a bad job?
Speaker 8: Hey, Tom, when he didn't do the sewing first, that's
Speaker 8: that's when I knew he was in the drywall. You
Speaker 8: always do the sealing first.
Speaker 5: Okay, Rick, that is not sufficient reason to breach the contract.
Speaker 5: What what are you? What are you calling about today?
Speaker 5: Is this guy coming after you for payment?
Speaker 8: No, he took six thousand dollars from me, and uh,
Speaker 8: he refuses to give me my money back for the drive.
Speaker 8: I'm willing to pay him for the drywall and the
Speaker 8: time that he spent doing it. But other than that,
Speaker 8: he's still and that it was fifty five dollar yes, all.
Speaker 5: Right, Rick, the entire drywall job quoted was how much?
Speaker 8: The entire dry drywall job was twelve and eighty dollars?
Speaker 12: All right?
Speaker 2: Okay? And you paid him half.
Speaker 8: I did when he when he delivered fifty okay.
Speaker 2: And you believe you should get that money back.
Speaker 8: Oh yeah, because he didn't finish the job. He put
Speaker 8: twenty sheets up.
Speaker 5: Okay, you quit You fired him, Rick, You fired him,
Speaker 5: you didn't let him finish, right, Well, So, Rick, if
Speaker 5: you suit him a small claims court, which would be
Speaker 5: the logical venue, I'm going to tell you what's going
Speaker 5: to happen. Mark's going to tell you he's a veteran
Speaker 5: of small claims court and as far as evidence and
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Speaker 2: I'm Tom Martino. You're a troubleshooter.
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Speaker 5: so basically he hung up right because he's he's the
Speaker 5: guy with the diywall. Here's the DELP. I'm just going
Speaker 5: to say this. In every single case, No, not every
Speaker 5: single but in the hard to solve cases, people have
Speaker 5: done something. They've gone in, they got pissed off at
Speaker 5: the contractor and fired him on the spot, unless it
Speaker 5: is so totally egregious where they're doing irreparable harm to
Speaker 5: your home, or it is so obviously bad that they
Speaker 5: don't know what they're doing. Short of that, you can't
Speaker 5: just breach the contract, and before you do you have
Speaker 5: to have professional documentation. But he not just from people
Speaker 5: that wanted he did something way worse, way worse. Yeah,
Speaker 5: destroy the evidence.
Speaker 7: No, he paid up front, or else he wouldn't be
Speaker 7: in this position. He paid the guy sitting other rand
Speaker 7: up front. He should have just paid for the drywall
Speaker 7: when it showed up. Then pay the guy daily as
Speaker 7: he's hanging it now. People, when we bring this up.
Speaker 5: Inevitably, I'm going to get texts about paying up front,
Speaker 5: both from contractors and consumers. Contractors say, well, I want
Speaker 5: to make sure they're not just fooling around, because I
Speaker 5: got to keep that slot open and I want to
Speaker 5: make sure that they're real. The other ones say, some
Speaker 5: contractors say, if I don't get money upfront, I'll never
Speaker 5: get paid, or homeowners are tough. Then homeowners will say
Speaker 5: if I don't pay money upfront, they won't start. Or
Speaker 5: if I do pay money upfront, I checked the guy
Speaker 5: out and they never really check him out.
Speaker 2: Here's the bottom line.
Speaker 5: I'm just going to because people ask me this all
Speaker 5: the time, and I have to lay it out first
Speaker 5: and foremost. In my opinion, the best scenario is not
Speaker 5: to pay a penny upfront, not a penny now. The
Speaker 5: only exceptions would be if they are ordering materials for
Speaker 5: your job. If you can verify that, then you pay
Speaker 5: a deposit on the materials and that would be it
Speaker 5: now or when materials.
Speaker 7: Are For example, I paid Gravina upfront. We got a
Speaker 7: beautiful sliding door from them, and it was a custom
Speaker 7: They had to measure it and they had to order
Speaker 7: it from the manufacturer. And I think we paid twenty
Speaker 7: percent down.
Speaker 5: Yeah, now, Or when materials are delivered to your home
Speaker 5: and it's earmarked for your job, it's okay to pay
Speaker 5: when they're delivered. The other one is when work begins.
Speaker 5: Part of that work could be plans. If they're drawing
Speaker 5: up plans and they visit you several times before they
Speaker 5: actually take a hammer and start doing stuff, Yes, it's
Speaker 5: okay to pay as you go, but don't ever pay
Speaker 5: more or don't ever pay substantially less. You don't want
Speaker 5: them to go broke either. But there's got to be
Speaker 5: some give and take. So then people say, well, Tom,
Speaker 5: you might say that, but people on your refer list
Speaker 5: some of them demand money down. Yes they do, and
Speaker 5: it's not against the law. It's not unethical, it's not
Speaker 5: there's nothing wrong with it.
Speaker 2: It just puts you at risk.
Speaker 5: Even a great person who takes money down, if they're
Speaker 5: hit by a bus, it's over in many cases. So
Speaker 5: I just say, try not to pay anything upfront, and
Speaker 5: definitely don't pay just to get a slot in line. Contractors, Look,
Speaker 5: I'm not paying you upfront. I'll pay you when work
Speaker 5: begins or you show me where you're ordering materials and
Speaker 5: I'll pay and that's.
Speaker 2: Just the way I do it.
Speaker 5: There are exceptions to everything. There are good people that
Speaker 5: don't know how to manage money because most tradesmen are
Speaker 5: not good businessmen, and good businessmen don't have the wherewithal
Speaker 5: to do the trade. The most successful business is a
Speaker 5: business where the people who are knowledgeable in the trade
Speaker 5: do not try to run their own business because they
Speaker 5: usually don't have both sets of skills. If you do,
Speaker 5: more power to you. But what I try to get
Speaker 5: over on people is you have two completely different sets
Speaker 5: of businesses. One is common to all business that's the
Speaker 5: acquisition of leads and the closing of sales. No matter
Speaker 5: what business you're in, no matter what business you're in,
Speaker 5: that is the first thing that happens, and it's common
Speaker 5: to all businesses. Carl Shibe one time he had gutter helmet.
Speaker 5: He owned gutter helmet at one time, and he said, Tom,
Speaker 5: I'm in the business of gathering leads. He was not
Speaker 5: in the gutter helmet business. He said that was the
Speaker 5: trade and he left that up to his tradesmen.
Speaker 2: So you have to have that mindset.
Speaker 5: You are in the business of acquiring customers and keeping
Speaker 5: them happy. Then your tradesmen do the work or tradeswomen.
Speaker 5: I don't know what the proper term is now, but
Speaker 5: if you want to do both, you can. If you
Speaker 5: want to do both, but you must run the business
Speaker 5: like a business, and too many times people don't do that. Now,
Speaker 5: here's the deal. If you're in business and you want
Speaker 5: some ideas, give me a call. Most businesses, like Mark,
Speaker 5: we've had it happen where we deliver leads to people.
Speaker 2: They advertise with us, and.
Speaker 5: Then all of a sudden they say, well, I'm not
Speaker 5: so sure the ads are working out. We might be
Speaker 5: spending too much money. And what do we find, Mark,
Speaker 5: What do we find in those cases? Most of the time, well.
Speaker 2: Know what we find? Yeah?
Speaker 7: Well, I mean a lot of the time. Say it again, Tom,
Speaker 7: I think I missed you. Oh yeah, no, no, that's gay.
Speaker 5: So when people come to us now and then they say, well, Tom, Mark,
Speaker 5: the ads aren't working you know, I mean, yeah, we're
Speaker 5: not getting many jobs.
Speaker 7: They end up coming back. And I'll tell you why
Speaker 7: they end up coming back. We're in a very unique
Speaker 7: situation the way we advertise. When we talk about a
Speaker 7: company like I just talked about Gravina and someone out
Speaker 7: there might go, wow, he was really happy with that
Speaker 7: door blah blah blah, or I do a commercial for him,
Speaker 7: or Tom does a commercial for him, or we do
Speaker 7: a commercial for fix It twenty four to seven. That's
Speaker 7: in here. They hear it, they want the deal. They
Speaker 7: don't remember the phone number because most likely they're driving.
Speaker 7: They get back home, or they get to the restaurant
Speaker 7: or wherever they're going, and they Google fix It twenty
Speaker 7: four to seven or Gravina Windows, and then they take
Speaker 7: that link from Google over and it looks like more
Speaker 7: than not that Google sent a link. So what happens
Speaker 7: is when they stopped the advertising with us, the Google
Speaker 7: slows down. They got credit for everything we did. And
Speaker 7: that's just a fact. That's not just this show. It's
Speaker 7: virtually anybody on the radio or television these days. Google
Speaker 7: gets credit for everything.
Speaker 5: Now, now here's another thing I want to say. One
Speaker 5: of the things that we teach people because they say,
Speaker 5: when the ads aren't working, we have founded many cases.
Speaker 5: I'm going to give you a carpet company. One time,
Speaker 5: this carpet company over on sata Fe they were advertising
Speaker 5: with us, and I do what's called rejection research. You
Speaker 5: know how many people do surveys on customers, satisfied customers
Speaker 5: or just customers. After you do business, you get a survey,
Speaker 5: how did we do blah blah blah. The most important
Speaker 5: research is not from customers who bought from you. It's
Speaker 5: customers that rejected you. So I said to this carpet company,
Speaker 5: let me do you a favor. I want you to
Speaker 5: give me the leads that you had from our ads,
Speaker 5: and then I want to find out I want an interview. Oh,
Speaker 5: he says, wait a minute, you don't have to interview
Speaker 5: to them. We have our questionnaire as we send to
Speaker 5: all customers. I said, no, I want the ones who
Speaker 5: called you and said we decided not to move forward,
Speaker 5: or people who rejected you on your first call or visit,
Speaker 5: because that told us more information than people who used you.
Speaker 5: So here's what happened. I took a bunch of leads
Speaker 5: that did not move forward, and I start asking questions.
Speaker 5: And in this particular case, it all went through one
Speaker 5: particular person. When they got to that person, they got
Speaker 5: a bad taste in there. So all of their rejection
Speaker 5: was coming from this one person. After and I said
Speaker 5: to them, you're getting leads you're not closing leads. That's
Speaker 5: not Tom's fault, that's not Mark's fault. When we do
Speaker 5: a commercial, if people call you and you can't close
Speaker 5: the deal, or something happens that makes the consumer reject you,
Speaker 5: you better find out why. Sometimes it's simple, sometimes it's complicated.
Speaker 5: Sometimes it's your process, but for some reason or another,
Speaker 5: they rejected you. So I'm telling businesses right now, keep
Speaker 5: track of people who have not used you. Keep track
Speaker 5: of them and do what's called rejection research. Because another
Speaker 5: thing they don't mind telling you because they didn't use you.
Speaker 2: They're not afraid of.
Speaker 5: You being angry, and they're not afraid of you not
Speaker 5: finishing the job. You can say, listen, could you help
Speaker 5: me out. People love doing this too. If you say
Speaker 5: to a customer, Mary Jane, I noticed that you didn't
Speaker 5: use us, Could you tell me why? I'm really trying
Speaker 5: to improve my company? What was it that turned you off?
Speaker 5: Or what was it that you found better somewhere else?
Speaker 5: And they'll be completely straight and open with you. So
Speaker 5: many times it's price go ahead.
Speaker 7: Something interesting. When I went to good Year Store manager school,
Speaker 7: I mean, I'm you know, I'm like twenty two at
Speaker 7: this time or.
Speaker 2: Something like that.
Speaker 7: They taught exactly that, and then as I bought good
Speaker 7: years and owned them over the years, I would force
Speaker 7: my salespeople to do it. So someone comes in looking
Speaker 7: for tires, You go out, you talk, you measure their tires.
Speaker 2: Everybody's bought tires, you know how it goes.
Speaker 7: And then you give them a price and then they're like, okay,
Speaker 7: well i'll get back to you. The hardest thing to do,
Speaker 7: but the most important thing to do right then and there.
Speaker 2: Is walk out as they left the store, catch.
Speaker 7: Them up by the car, and ask them why did
Speaker 7: I lose this sale?
Speaker 2: I'm just curious.
Speaker 5: And that's great, that's absolutely and I learned that. Yeah,
Speaker 5: people loved telling you what.
Speaker 2: You did wrong or what you did today.
Speaker 7: I was on a call, well hold on, hold on,
Speaker 7: let me a lot of times, it'll be priced. They
Speaker 7: had looked at the price, they were happy with me,
Speaker 7: the salesperson. They look at the price and they go, well,
Speaker 7: I want to shop around, which then gives me or
Speaker 7: my salespeople an opportunity to say, well, if you do
Speaker 7: find a lower price for the same tire, well then
Speaker 7: I'll be happy to beat it by x amount. If
Speaker 7: it's valid, I really want your business, or I'll throw
Speaker 7: into free oil change or added value of a free alignment.
Speaker 7: It gives me a second chance or my salespeople a
Speaker 7: second chance to bring that customer back in. You guys
Speaker 7: must go through.
Speaker 5: So if anyone wants rejection, if anyone wants rejection, research,
Speaker 5: we'll do it.
Speaker 2: But now I'll fix it.
Speaker 5: By the way, speaking of fix it, the HVAC, business,
Speaker 5: plumbing and electric, all of that, they are so price
Speaker 5: conscious people. People are shocked at prices. Okay, that's the
Speaker 5: first thing, and then they try to figure out what
Speaker 5: it should be. And people who are in business correctly
Speaker 5: with the right equipment, insurance laws, compliance with local laws,
Speaker 5: building departments to run vans, and there's a cost of
Speaker 5: doing business. One thing we have found there was a
Speaker 5: guy advertising furnaces one time at a ridiculous price. This
Speaker 5: was many years ago, but it was twelve hundred dollars
Speaker 5: and all the others were four and six thousand. So
Speaker 5: the guy that went out for twelve hundred dollars did furnaces.
Speaker 5: He crashed and burned. He could not keep up with
Speaker 5: the demand because it was so cheap. But once he
Speaker 5: did it, if there were any problems. He had no
Speaker 5: margin there to come back and fix things. He crashed
Speaker 5: and burned, and people ended up with a lot of
Speaker 5: stuff that wasn't working properly. Anyway, today, speaking of fix it,
Speaker 5: Hannah helped me out here. You have ten slots open,
Speaker 5: ye for this is one, and I hope I can
Speaker 5: be the eleventh. I don't want to take away from
Speaker 5: my consumers, but I hope I can be the eleventh. Now,
Speaker 5: what they're doing, this is something everyone should think about.
Speaker 2: Tell them what it is? Ten percent off?
Speaker 6: What so this is ten percent off like you said,
Speaker 6: ten spots only for an installation for a home stand
Speaker 6: by generator. What you're also going to get for this
Speaker 6: is a free consultation designed so our technician is going
Speaker 6: to come out Tom. It's fascinating. When we started doing
Speaker 6: the service, we thought this would be just for rural homeowners.
Speaker 6: It has become one of.
Speaker 2: Our Now are weirdos that are waiting for anarchy?
Speaker 5: You're right many backup generators but you don't know, but
Speaker 5: backup generators used to be for people who were paranoid.
Speaker 2: I mean really well that that.
Speaker 6: Was what we thought, right when we look at the numbers,
Speaker 6: the majority of our clients are folks that are in
Speaker 6: the metroplex in cities. They are nervous about those rolling blackouts.
Speaker 6: They don't want to deal with it, and they don't
Speaker 6: want to be dependent on the grid. It's fascinating who
Speaker 6: the demo is and what it's doing for their peace
Speaker 6: of mind. But then also, I mean I could talk
Speaker 6: about this forever property values. One of the best things
Speaker 6: you can do for your home.
Speaker 5: Yeah, and by the way, they have a great electrical department,
Speaker 5: a backup generator.
Speaker 2: Can they can handle that?
Speaker 5: And so right now, ten slots for ten percent off
Speaker 5: and it's complete from beginning to end. And that's fixmihome
Speaker 5: dot com book now, Fix Myhome dot Com book Now.
Speaker 5: We have more coming up on the Troubleshooter Show. Call
Speaker 5: with any problem, question or complain and I'd like your
Speaker 5: opinion or I'd like your pearls of wisdom. What works
Speaker 5: for you when you're shopping, what works for you when
Speaker 5: you're doing business. Have you found anything that works every
Speaker 5: time and you want to share it? Please give us
Speaker 5: a call three oh three seven to one three talk
Speaker 5: go with a sure thing. Denver's Best Roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies. Find out now three oh three, seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank Rand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: all three nine two zero sixteen twenty two. Hi, Tom
Speaker 5: Marks you know here three all three seven one three
Speaker 5: talk seven one.
Speaker 2: Three eight two five five.
Speaker 5: Frank Rand the real estate Man will do an evaluation
Speaker 5: of your home on what it will sell for without
Speaker 5: hooking up or listening or anything.
Speaker 2: You have no obligation. You call him.
Speaker 5: He does a worksheet comparables, neighborhoods, and of course the
Speaker 5: same kindness of houses, supply and demand. All of the
Speaker 5: factors are written down and analyzed and it's really accurate.
Speaker 5: Get it free of charge. Three oh three nine two
Speaker 5: zero sixteen twenty two. Frank Durandereestateman dot com. So we're
Speaker 5: having interesting topic here and I got a text here
Speaker 5: saying that they have found that if you put money
Speaker 5: up front, Sometimes you're put to the back of the
Speaker 5: line because they already have money on you. And then
Speaker 5: people who won't pay upfront but will only pay when
Speaker 5: the job is done or the job is started, they start,
Speaker 5: they tend to go to those people first. Now I
Speaker 5: don't know if that's true or not, but I do
Speaker 5: know that most every single problem that we have had
Speaker 5: that's complicated starts. First of all, I'm going to tell
Speaker 5: you the anatomy of the problem, the very first problem.
Speaker 5: If you took a universe of problems and picked out ones,
Speaker 5: the most common characteristic of a consumer ripoff is first,
Speaker 5: the consumer is solicited. Now I'm not saying in all
Speaker 5: cases when you're solicited it's bad.
Speaker 2: I'm saying it's the first sign usually.
Speaker 5: So if, in other words, if you took a thousand
Speaker 5: cases of ripoffs, you would find that the vast majority
Speaker 5: of them were when businesses contacted the consumer, not when
Speaker 5: the consumer went.
Speaker 2: Shopping and contacted the business.
Speaker 5: That's because your chance of finding a ripoff is pretty
Speaker 5: small when you go shopping, because most businesses are not ripoffs.
Speaker 5: But if a company contacts you, that means either they
Speaker 5: don't have enough leads, they're doing something wrong, they're not growing,
Speaker 5: so they contact you when you get a phone call
Speaker 5: or an email or a text from a company that's
Speaker 5: being solicited. And most problems that are ripoffs start out
Speaker 5: with consumers being solicited. That's number one. Number two would
Speaker 5: be the money upfront. Almost every single major.
Speaker 2: Problem we have is where the consumer paid money upfront.
Speaker 5: And that's again because businesses don't know cash flow. They
Speaker 5: take money, and many times that money is used for
Speaker 5: the current job they're on and not it's not put
Speaker 5: away for yours. There is a law in Colorado called
Speaker 5: the Contractor's Trust Act, and it simply says, if you
Speaker 5: take money for Marc and Suzanne's deck, you better put
Speaker 5: it away and use it for their deck. You can
Speaker 5: co mingle funds, but you should have an accounting of
Speaker 5: each and every deposit and what it's being held for.
Speaker 5: And that is an enforceable law that can actually become
Speaker 5: a crime if a contractor continues to do it. Most
Speaker 5: people don't pursue it, and frankly, most most.
Speaker 7: The issues go ahead don't pursue it. Most yes, right,
Speaker 7: police don't pursue it. Hey, Tom, Yeah, they don't take
Speaker 7: They don't know what to do. With problems like that.
Speaker 5: But if contractors take your money and they don't put
Speaker 5: it in trust, it is more than just a civil problem.
Speaker 5: Go ahead and dot.
Speaker 12: Theh somewhere between one and two.
Speaker 13: I think one of the biggest problems is people not
Speaker 13: having or not reading the contract.
Speaker 2: Oh after, I'm absolutely you know.
Speaker 13: Even if it's a reputable company, you want to know
Speaker 13: what the terms and the conditions are so that you're
Speaker 13: aware of what you kind of cannot do.
Speaker 7: I want to say something to that, and I agree
Speaker 7: with Doc one hundred percent, especially if you don't know
Speaker 7: the people. But I just had Genesis repaint the entire
Speaker 7: inside of our house. You know, we're talking like a
Speaker 7: twelve thousand dollars deal. I never looked at a contract.
Speaker 7: I never signed a contract. I know Mark, I know
Speaker 7: the owner, I know Genesis. They finished it looked good. Yeah,
Speaker 7: but that's not it.
Speaker 2: But say way with Excel.
Speaker 7: Roofing when they came out and did my roof the
Speaker 7: same way if I had fixed it out to do
Speaker 7: my furnace. I mean, I know, I mean they have
Speaker 7: those tablets and stuff, but I wouldn't reach through it.
Speaker 2: I just sign it. The people I trust.
Speaker 7: I trust, But if I'm dealing with somebody I've never
Speaker 7: dealt before, or someone someone maybe I've dealt with before,
Speaker 7: but you're kind of a small time I would definitely
Speaker 7: read through the contract, absolutely, absolutely, And I wanted to
Speaker 7: say something else when we were talking to Hannah. You know,
Speaker 7: one of the things with HVAC and Tom, we talk
Speaker 7: about this all the time is the pricing, and I
Speaker 7: truly believe it is an educational part to the consumer
Speaker 7: around it. I was thinking about something I used to go.
Speaker 7: I mean even a couple of years, I'd go Man
Speaker 7: Home Service, hold on to the mark, hold on.
Speaker 2: To that thought. Well, we'll come right back to you.
Speaker 2: Hang on, we'll be right back it.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up, free no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three O three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with remax as three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 7: I'm Tom Martino. Mark was telling a story. Go ahead, Mark, Well,
Speaker 7: here's the deal. I was singing about home services. A
Speaker 7: lot of people call up and they constantly say, I
Speaker 7: can't believe it. Last time I bought a furnace, it
Speaker 7: was three thousand dollars.
Speaker 2: Now there's six seven, eight thousand dollars.
Speaker 7: Well, I started thinking about if you go back, it's
Speaker 7: one of those items you buy, whether an ac or furnace,
Speaker 7: typically they're gonna last fifteen years, maybe even twenty. So
Speaker 7: the last time people bought them was like two thousand
Speaker 7: and five or two thy ten. You know, in two
Speaker 7: thousand and five, I could buy in brand new Hondai
Speaker 7: Elantra for like eleven thousand dollars. Now they're twenty three thousand.
Speaker 7: Eggs were like eighty nine cents. Bacon was ninety nine
Speaker 7: cents a pound. I mean, think about it. We kind
Speaker 7: of complain about prices, and the reason people complain about
Speaker 7: big items, including cars, anything that's over a few grand
Speaker 7: is because it's massive. But when something used to cost
Speaker 7: a dollar and now with seven dollars, it doesn't seem
Speaker 7: to bother us as much.
Speaker 2: I mean does that make sense to you? I get it.
Speaker 5: It's the it makes absolute, absolute, complete sense to me.
Speaker 2: Pricing.
Speaker 5: But listen, it's it's always been the most tricky thing
Speaker 5: in the world is pricing. And Hannah will tell you
Speaker 5: fix it twenty four to seven knows that. That's why
Speaker 5: when they do that thirty nine dollars Extreme Clean, they're
Speaker 5: losing money on every one of them that they just
Speaker 5: want to get into a home to show people what
Speaker 5: they can do. It's all about getting customers for the future.
Speaker 5: And they don't make money on that forty nine dollars
Speaker 5: some pump service or the thirty nine dollars Extreme Clean.
Speaker 5: And by the way, if you're interested in any of them,
Speaker 5: fix Myhome dot COM's the website hit.
Speaker 2: Book now for those services.
Speaker 5: Again, take advantage of these kinds of things when companies
Speaker 5: want to show you what they can do.
Speaker 2: It's a real deal. Anyway.
Speaker 5: We have more coming up on the Troubleshooter Show three
Speaker 5: zero three seven, one, three.
Speaker 2: Eight, two five five.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 5: Three time for an insurance check up free no obligation
Speaker 5: comparison call Compass Insurance. Pay too much your coverage at
Speaker 5: dozens of insurance companies. Find out now three oh three
Speaker 5: seven seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 2: Rits need advice so you don't have.
Speaker 4: Come runs as can. Shooter's gonna help. Come man, This is.
Speaker 2: The Troubleshooter Show. No Tom Martinez. All right, I'm.
Speaker 5: Tom Martino, and I welcome you to the only show
Speaker 5: of his kind anywhere in the universe. And I've been
Speaker 5: talking a lot about well not a lot, but I've
Speaker 5: been talking about my surgery.
Speaker 2: I had surgery.
Speaker 5: It's called the Whipple procedure, and it's because I was
Speaker 5: basically diagnosed with pancreatic cancer and we had and we
Speaker 5: kept it quiet in the beginning, of course, and then
Speaker 5: I took several rounds of chemotherapy and then had surgery
Speaker 5: and I was declared cancer free, one of the rare
Speaker 5: cases where they can get it all. It was totally
Speaker 5: operable and isolated. But through that all I would talked
Speaker 5: about my sisters coming out. One is a nurse, one
Speaker 5: as a registered respiratory therapist, and I said, they're going
Speaker 5: to come out and take care of me. So Mark
Speaker 5: was talking to him off the air and for my
Speaker 5: YouTube morons, I'm going to put a photo up here.
Speaker 5: Not a photo, I mean, I'm going to put up
Speaker 5: a picture. And there they are my elderly sisters. That's
Speaker 5: what you the way the baby, aren't you?
Speaker 2: They are.
Speaker 5: They're both still I'm next to the baby, but they're
Speaker 5: both still practicing. So you see those are my sisters.
Speaker 5: If you are in full screen at wide shot, there
Speaker 5: you go. Yeah it is, it's coming up full screen.
Speaker 5: How come they look so much better than you? Are
Speaker 5: you adapted?
Speaker 2: Well they do? Yeah, I know. It's amazing.
Speaker 5: Anyway, they've been taking care of me, and part of
Speaker 5: that is getting used to getting used to a new stomach,
Speaker 5: because twenty five percent of my stomach's gone. But hey,
Speaker 5: it's happening. It's just that I'm so used to scarfing food.
Speaker 5: That's my biggest problem. I eat eat before, I before
Speaker 5: I I don't know if you guys do that, but
Speaker 5: if you eat slowly, you get a more accurate representation
Speaker 5: of whether you're full or not when I slam food.
Speaker 5: I'm so used to slamming food. I don't know why
Speaker 5: I've always done it. I think part of that's being
Speaker 5: in radio. You know, you get a break for you know,
Speaker 5: when we have pizza day, for example, Mark on a
Speaker 5: card day. You know we have two minutes. You got
Speaker 5: to you gotta take a piece of pizza.
Speaker 2: Right.
Speaker 7: So anyway, there they are, Hey, wilcome with Tom Paine
Speaker 7: in the ass as a kid, I I really want
Speaker 7: to know.
Speaker 2: Put one of them on a mic.
Speaker 4: No, No, not at all.
Speaker 15: I don't.
Speaker 7: Okay, my lad detector's blinking.
Speaker 2: I am going to discuss.
Speaker 5: I'm going to give away one secret that is an
Speaker 5: honest to God's secret of how I was as a kid.
Speaker 5: I was a weirdo about privacy, even as a three
Speaker 5: and four year old. Okay, Now they're going to tell
Speaker 5: you what I demanded when I went potty.
Speaker 2: And now we did not.
Speaker 5: Rehearse this, so tell no seriously, this was that we're
Speaker 5: talking four years old, okay, or whenever you go potty
Speaker 5: two or three, tell.
Speaker 2: Right in there, get get right.
Speaker 16: Yeah, we had to make a tent over his potty chair.
Speaker 16: Oh lord, so he would have his privacy and he
Speaker 16: wouldn't come out until he was finished.
Speaker 2: You know, he still does add into studio mark make
Speaker 2: a tent.
Speaker 5: Yeah, that's exactly right.
Speaker 16: So if you ever visit and he has a tent
Speaker 16: over him.
Speaker 6: Run, Yeah.
Speaker 5: So seriously, I had a potty and they would make
Speaker 5: a tent with a blanket, now, or I wouldn't go.
Speaker 7: Now, I got Dmitri next to me, and I've got
Speaker 7: Doc across from me, and this is very in line
Speaker 7: with that.
Speaker 2: There's one bathroom in his house that no one can.
Speaker 7: Use except for Tom, so that basically is the same
Speaker 7: thing as a grown up.
Speaker 2: Yeah, we just called.
Speaker 5: The yeah, the executive bath anyway, So give us a
Speaker 5: call three h three seven to one three talks seven
Speaker 5: one three eight two five five questions, problem complaints and
Speaker 5: one of the things that I wanted to talk about.
Speaker 5: And let me let me bring up the window because
Speaker 5: people are paying. Let me let me grab it here
Speaker 5: for for streaming. Right, Okay, there are so many different
Speaker 5: what do you call hubs?
Speaker 1: Right?
Speaker 2: You have hubs that are built into the Samsung.
Speaker 5: You have hubs that are built in, well not built in,
Speaker 5: but they're hub sticks. So you take any TV, you
Speaker 5: put a stick in, a USB stick, and that USB
Speaker 5: becomes your hub. And one of the big problems people
Speaker 5: are having that they they're outdated so soon and they're
Speaker 5: not easy to update. But if you have a hubstick,
Speaker 5: I'd like to know from people what hub do they
Speaker 5: use and is there one that beats the hell out
Speaker 5: of all of them? I would like a super stick
Speaker 5: that you can put in and not have to worry
Speaker 5: and when you change TVs, you simply plug it in.
Speaker 2: And it works. Fire sticks, smart hubs. Is that what
Speaker 2: you like?
Speaker 7: Oh, we have them everywhere stick Yeah. Yeah, you can
Speaker 7: go to a hotel and plug it in. I mean,
Speaker 7: there's nothing to it. It's a USB stick. We take it,
Speaker 7: you take it with you. Yeah, we generally. I generally
Speaker 7: always have one. It just anywhere I'm at, Yes.
Speaker 2: Where I'm at, yes, Okay.
Speaker 5: So these hubs give you access to all of the apps.
Speaker 5: I don't watch regular TV. I don't even have regular
Speaker 5: cable streaming.
Speaker 2: What I use is.
Speaker 5: YouTube TV for what they call live TV, and then
Speaker 5: I use all the apps, the different apps and my
Speaker 5: smart hubs. The one problem that I don't like, I'd
Speaker 5: like to have the same hub on every device, because.
Speaker 2: Really, fires go to your home, your other home.
Speaker 5: Yeah, just one stick if that and that's what you're saying,
Speaker 5: you do you have a stick every that will duplicate exactly.
Speaker 7: Every monitor we have has a fire stick in it.
Speaker 7: Other people use just Ruku. I mean it doesn't matter.
Speaker 7: I mean, but I know what you're saying. Every I
Speaker 7: don't use the Samsung hub built into the TV. We
Speaker 7: use a firestick in every TV. We have every TV
Speaker 7: in the Thomas during Prime day they're like fifteen bucks man.
Speaker 5: Okay, this is this brings up why I brought this up.
Speaker 5: That smart hub is on my TV. And I have
Speaker 5: Alexa is that what it's called?
Speaker 2: Amazon?
Speaker 5: It's a fire stick whatever? And I have Google Home.
Speaker 5: I have all kinds of stuff around my house. And
Speaker 5: Dimitri he comes to the house when I'm up and
Speaker 5: running normally.
Speaker 2: He's here a lot.
Speaker 5: And Deputy D swears to God that every one of
Speaker 5: these devices spy on you.
Speaker 17: Oh hold on, Mark, you weren't there. A few months
Speaker 17: ago when I helped Tom set up his new ginormous
Speaker 17: TV that serves as the backdrop to his set. It's
Speaker 17: a giant LG And when he first powered up, it
Speaker 17: would not let him bypass a couple of parts in
Speaker 17: the setup.
Speaker 12: It wanted to know his birth date. Yeah. Why do
Speaker 12: you think a TV needs to know your birth.
Speaker 7: Date just to gather information to report back to Big Yeah?
Speaker 2: Yeah, I mean there's a lot. I don't have a
Speaker 2: problem with you. Do you think, though? Do you can
Speaker 2: put in? Truly?
Speaker 5: Dimitri is convinced that for a normal person who doesn't
Speaker 5: watch what they're doing and just goes through normal life,
Speaker 5: he's convinced there are dozens of things spying on us.
Speaker 2: My father right.
Speaker 7: Now is spying on me. I mean, there's no doubt
Speaker 7: about that. We agree to that in every act about
Speaker 7: your car. Oh, my Mark is your tesla, dude, Mike tesla.
Speaker 7: My tesla knows everything about us. It knows my driving habits,
Speaker 7: it knows where we go when we charge, when we're
Speaker 7: at home, where our work is, our favorite movie theater,
Speaker 7: our favorite restaurants.
Speaker 2: But it's crazy, it knows every there's a way to
Speaker 2: stop it.
Speaker 5: Dmitria is pretty cautious, but I don't think there's any
Speaker 5: way to stop He still listens to CDs.
Speaker 2: He's got an eight track player next to him.
Speaker 6: But the next level thing about Airi'm smart on your TV.
Speaker 7: Okay, I gotta tell she gets brought up. Ai, I
Speaker 7: gotta say something real quick. I have this program now
Speaker 7: at home called Runway Tom. It is absolutely incredible. So
Speaker 7: I'm creating this ten to fifteen second video that is
Speaker 7: going to go out through Instagram and YouTube basically all
Speaker 7: over the country to different demographics. I choose saying we
Speaker 7: give free help called the Troubleshooter Show, etc. So I said,
Speaker 7: I want a video of a bad plumber working on
Speaker 7: a toilet and all of a sudden.
Speaker 2: There's a huge leak and it floods.
Speaker 7: Then I wanted to cut over to a guy working
Speaker 7: on a furnace and he accidentally puts a hole in
Speaker 7: the wall and the whole house catches on fire. Then
Speaker 7: I want you to flash to me saying this it
Speaker 7: created that. I can't even explain to you the best
Speaker 7: fifteen second commercial that looks so realistic. It's unbelievable. Base
Speaker 7: step on my tight description. It is crazy, Mark, it
Speaker 7: is the most I don't play why we have jobs
Speaker 7: right now?
Speaker 2: To be quite honest, I mean, Mark, let's just play that.
Speaker 2: I would love to see that. Here's how I know
Speaker 2: Mark got Ai.
Speaker 5: Here's how I know, Susan Oh shut it, got Ai
Speaker 5: got it When when his emails actually started making.
Speaker 7: Shout it, I knew we were going to say, this
Speaker 7: is are you saying that email?
Speaker 2: I said the other day I read through it.
Speaker 5: And there was more than a one syllable word.
Speaker 2: There were capitalizations.
Speaker 5: Go get your really his letters his letters improve one
Speaker 5: thousand percent and take you real quick. Andrew, you have
Speaker 5: a comment on paying contractors up front.
Speaker 11: Go ahead, Andrew, Yeah, I was just going to say,
Speaker 11: in my mind, I think it's it's a good practice
Speaker 11: to UH to pay half up front on a project,
Speaker 11: just because I think it's a give and take between sides.
Speaker 1: I mean, you're showing that you you have money to
Speaker 1: put towards this, and and I think the contractor saying that,
Speaker 1: you know, we'll do the work. We'll start the work
Speaker 1: if we've got the half, and then we'll finish it
Speaker 1: and then at the end you get paid the full amount.
Speaker 5: I mean, I don't but when when would you pay
Speaker 5: the first half?
Speaker 2: Though?
Speaker 5: When would you put when would you put off the
Speaker 5: first half right in the beginning?
Speaker 1: Yeah, we just did it for we had a new
Speaker 1: garage door from the one Clear Choice and so we
Speaker 1: paid half upfront to have the door made, and then
Speaker 1: at the end when it was installed, then we paid.
Speaker 2: Well, I agree one hundred percent with that, Andrew.
Speaker 7: If it's a custom job like that, I even explained
Speaker 7: I paid. I think it was twenty or twenty five
Speaker 7: percent down from Gravina on our new sliding door. But
Speaker 7: that's that's custom stuff. Would you pay if you hired
Speaker 7: someone to come over and do landscaping at your house
Speaker 7: and they were gonna, you know, trim up the bushes
Speaker 7: and plan it tree or whatever they were going to do,
Speaker 7: mow your lawn, would you pay them half upfront or
Speaker 7: wait till it's done.
Speaker 1: I think I would pay half a print.
Speaker 2: Yet I wouldn't.
Speaker 1: I mean, if they're reputable hey by by one.
Speaker 5: Clear Choice garage doors by the way, obviously we advertise
Speaker 5: for them.
Speaker 2: I love them.
Speaker 5: They're great people, twenty four to seven service and they
Speaker 5: can do all of that.
Speaker 2: I would trust them too.
Speaker 5: See, the problem isn't that everyone's out to get your money.
Speaker 5: The problem is just unforeseen circumstances can befall everyone, and
Speaker 5: I just think it's safe for not to do that.
Speaker 5: But if one Clear Choice Stores came to my home,
Speaker 5: I would have no qualms about putting half down. In fact,
Speaker 5: I would say that with my referral list, I would
Speaker 5: have no qualms with any of those businesses because we
Speaker 5: go to such great lengths to clear them. However, mark
Speaker 5: we have had. I believe there were two in our history.
Speaker 7: That went out of business after taking money not on
Speaker 7: purpose solar market in magic floors or something like that,
Speaker 7: what called garage magic.
Speaker 5: Yeah, so two in our complete history had situations where
Speaker 5: money had been taken and they didn't start the jobs.
Speaker 5: But it wasn't engineered. It was truly, you know, just
Speaker 5: unforeseen circumstances. But here's by the way, speaking of one
Speaker 5: Clear let me throw this in real quick, just for
Speaker 5: Andrews since we have them up Andrew. If you're dealing
Speaker 5: with a bigger company too, Like if I'm ordering something
Speaker 5: from Costco, I'm gonna pay up front and they're.
Speaker 2: Gonna ship it to me.
Speaker 7: I know Costco's been around forever, but just like you
Speaker 7: said on the landscape or if they're reputable, yeah, if
Speaker 7: they've been around twenty years, maybe so.
Speaker 2: But you're doing business with some guy, some HVAC guy.
Speaker 7: You never know he's a one or two man show
Speaker 7: and he wants three thousand dollars air half down to
Speaker 7: put a furnace in. I think you're insane. You could
Speaker 7: give him the three thousand. That guy could leave, get
Speaker 7: hit by a truck and you have no idea.
Speaker 2: What's gonna happen?
Speaker 5: Right, yes, exactly right, by the way, One Clear Choice.
Speaker 5: I want to say this because One Clear Choice stor
Speaker 5: is honest to god, I have never seen a company
Speaker 5: so so wonderful. I mean, they have flat pricing upfront
Speaker 5: everything you want done. There have been times I've called
Speaker 5: them in the in the late evening because my garage
Speaker 5: door wouldn't close and they're out there twenty four to seven.
Speaker 2: So why we were talking about them?
Speaker 5: I just wanted to let people know about him One
Speaker 5: Clear Choice Stores. And also every single thing they do
Speaker 5: is listed on their website along with.
Speaker 2: The price, which is crazy. That's what I love.
Speaker 5: Hey talk, Yeah, seven two zero three seven zero thirty
Speaker 5: nine eighty seven. I just want to give that number
Speaker 5: this seven two zero three seven zero thirty nine eighty seven.
Speaker 2: Doc, what did you want to say?
Speaker 13: Does it ever pay to set up an escro account?
Speaker 13: Let's say you have a big project, stick to sixty
Speaker 13: thousand dollars.
Speaker 2: Hell, yeah, so you have your town somebody? Okay, but
Speaker 2: how do you do that?
Speaker 5: Would anyone know how to set up an escro account?
Speaker 5: That's a good topic. We'll bring it up. By the way,
Speaker 5: just hang on a Larry wants to talk about software
Speaker 5: and cars and all of that.
Speaker 2: So stick around. I'm Tom Martino.
Speaker 5: Go with a sure thing Denver's best roofer Excel roofing
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Speaker 2: Okay, So Jr. From the road, Oh, excuse me, Larry.
Speaker 5: First, Larry wants to talk about new software law for cars,
Speaker 5: and I'm not sure what he's talking about.
Speaker 2: Larry clu Us in here, what are you talking?
Speaker 15: Well?
Speaker 9: Well, first of all, I want to say you sound great. Tom.
Speaker 9: We're so glad that you're doing well.
Speaker 2: Thank you.
Speaker 9: It's an actual law that many people haven't talked about,
Speaker 9: and I believe it was passed as part of the
Speaker 9: New Green Deal under the Biden administration. I'm not sure
Speaker 9: about that, but it is an actual law. All cars
Speaker 9: from twenty twenty six and on, we'll have a program
Speaker 9: in them from the manufacturer that will allow the federal
Speaker 9: or state government to shut your car off remotely. Now
Speaker 9: it sounds why ridiculous, Yeah, it sounds ridiculous. I looked
Speaker 9: it up. It's an actual law. There was one Republican
Speaker 9: senator about eight months.
Speaker 2: Do you know do you know the name? Do you
Speaker 2: know the name of the law, Larry, do you know
Speaker 2: the name of the law.
Speaker 9: I don't know the name of the law. But if
Speaker 9: you just google, you know, twenty twenty six cars and
Speaker 9: beyond program to shut off, it'll come up.
Speaker 7: Well, it was part of the Bipartisan Infrastructure Investment and
Speaker 7: Jobs Act, But I don't know if any manufacturers have
Speaker 7: actually done it. I don't know of one car that
Speaker 7: the government has access to remotely shut off. Most manufacturers do,
Speaker 7: but I don't think the government has access to that yet.
Speaker 7: But that was definitely part of that Jobs Act.
Speaker 2: Yeah, wait a minute, Mark.
Speaker 5: Wait a minute, Mark, you said, but Mark, you say
Speaker 5: that right now?
Speaker 2: Manufacturers have that?
Speaker 7: Well, yeah, any car out there that has like on
Speaker 7: Star or any kind of connectivity, which is almost every
Speaker 7: car that I know of that is made at least
Speaker 7: in the last five or six years. I can't think
Speaker 7: of any car that doesn't have something like that. I
Speaker 7: mean in the United States and Mexico and other places
Speaker 7: they do. But yeah, so if your car's stolen, they
Speaker 7: can remotely shut it off. Most cars they can tell
Speaker 7: if it's stolen where it's located.
Speaker 5: Lamar, I mean, but I want to tell you, Larry, Larry,
Speaker 5: there is no According to my boyfriend Cat Gpt, they
Speaker 5: said there is no actual law. As part of the
Speaker 5: Investment in Jobs Act, as Mark said, they said that
Speaker 5: must be equipped with advanced drunk and impaired driving prevention technology.
Speaker 2: To reduce accidents.
Speaker 5: And it's intended to monitor the driver's performance and it
Speaker 5: will shut itself down.
Speaker 2: It's not remotely done.
Speaker 7: Yeah, and I don't even think that's in effect yet, right, well,
Speaker 7: like if.
Speaker 2: It I noted erratic driving?
Speaker 9: Yeah, come, I will look up the article that I
Speaker 9: read based on the Republican senator and I'll just email
Speaker 9: that to you.
Speaker 5: Okay, I want I want to see it because according
Speaker 5: to Jack Gpt, the technology what you're talking about exists,
Speaker 5: but it's for detection of erratic or dangerous driving.
Speaker 7: And I have never I have never seen that in
Speaker 7: effect on a Tesla or a Hondai or any vehicle
Speaker 7: I've owned ever.
Speaker 2: I've just never seen it. Like if I like, in other.
Speaker 7: Words, if I get in and just start swerving on purpose,
Speaker 7: the car doesn't care.
Speaker 2: It just simply doesn't care.
Speaker 7: So I mean, I don't know of any car that cares.
Speaker 11: Now.
Speaker 5: They say it's not an effect yet. It'll be twenty
Speaker 5: twenty six.
Speaker 7: And I don't mind it, but I'll tell you what
Speaker 7: I like better. And you know, this just the full
Speaker 7: self driving. I think everything should go to that. We're
Speaker 7: not gonna have accidents, We're not gonna have deaths. John
Speaker 7: Fuller's can I have to find a new job? Dan
Speaker 7: Kapla is going to have to find a new job because,
Speaker 7: honest to god, car accidents would be gone.
Speaker 5: It is amazing to me that technology. When you took
Speaker 5: me for the ride and stop set intersections.
Speaker 7: You kept asking questions like, wait, wait, there's a car coming.
Speaker 2: Do I got to hit the brake?
Speaker 7: I had to tell him in a ten to fifteen
Speaker 7: minute drive one hundred times, you don't touch anything. Let
Speaker 7: the car do it. It's I mean, terrifying. Though it
Speaker 7: was amazing, it's amazing to me.
Speaker 2: It's just absolute.
Speaker 5: And then I wonder how does it judge, Like one
Speaker 5: time it stopped for an oncoming car when we were
Speaker 5: going to turn right.
Speaker 2: The next time it did not stop.
Speaker 5: And I want to know how do they calculate how
Speaker 5: fast that other car is.
Speaker 7: Going it's got and if we can make it or not,
Speaker 7: it's got Tesla Vision on the new one. So that
Speaker 7: car you were in his computer four is what Tesla
Speaker 7: calls it. There's so many sensors and high definition cameras.
Speaker 7: It simply can shoot radar route, see how far that
Speaker 7: car is, and then it's got to camera to determine,
Speaker 7: you know, where it's turning, when it's turning, where the
Speaker 7: stop sign is. It just literally does it all on
Speaker 7: the fly. It's remarkable.
Speaker 5: Do you think there will ever be technology in a
Speaker 5: car that and don't be I'm not being silly. I
Speaker 5: mean that will have some kind of a some kind
Speaker 5: of a force field for example, for maybe a rock
Speaker 5: chip or or hail damage or something. I'm wondering if
Speaker 5: ever there could be any kind of a protective field.
Speaker 7: I think there will. It may sound crazy, No, I
Speaker 7: think there will be, but it's not. I don't see
Speaker 7: that in our lifetime. But of course, I mean, you know,
Speaker 7: if we went back to nineteen forty and said we'd
Speaker 7: have a little phone like we do now that can
Speaker 7: connect anywhere in the world, or we could fly up
Speaker 7: to the moon and just camp out for a little bit.
Speaker 2: No, I mean, ye, yeah, of course, we'll have a
Speaker 2: force field.
Speaker 10: Now.
Speaker 5: By the way, fix my home dot com book now.
Speaker 5: I want to tell people about that because somebody just
Speaker 5: texted me and they said that there are a number
Speaker 5: of specials going on right now. And Hannah, what they
Speaker 5: want to know is when I haven't gone there to
Speaker 5: fix my home dot com yet. I mean, I'll go,
Speaker 5: but do you pick the special? Are they all listed
Speaker 5: there because he wants the other one? Are you still
Speaker 5: doing the Extreme Clean?
Speaker 6: We're still doing the Extreme Clean. I'll tell you. Folks
Speaker 6: are calling in like crazy for that. They're prepping for
Speaker 6: the summer. Call in, say that what you're looking for.
Speaker 6: If he's a first time customer, he'll get that thirty
Speaker 6: nine dollars Extreme Clean and they will work with him
Speaker 6: on getting that on the calendar before the heat hits.
Speaker 5: Okay, so I'm here now, and what they ask for
Speaker 5: is your number and your name. I want to see
Speaker 5: what choices it gives you. I want to do this
Speaker 5: live and just see. So Tom at Troubleshooter my my email.
Speaker 5: So when I hit continue, I put my name my number.
Speaker 5: It says the address. So I put down my address
Speaker 5: and I am the owner and then okay, so you
Speaker 5: can book almost anything here, not just not just the
Speaker 5: Extreme clean, but basically anything.
Speaker 2: You give a problem description.
Speaker 5: And then they and then they they direct you to
Speaker 5: the special that's in effect. But here are the specials
Speaker 5: to sum them up. A thirty nine dollars deep extreme clean.
Speaker 5: I call it for an AC tune up before the
Speaker 5: heating season comes, and that's like a complete refurbishment of
Speaker 5: your system to the extent they can take it apart.
Speaker 5: The other one is the forty nine dollars some pump special,
Speaker 5: where they'll clean and service the some pump. And most
Speaker 5: people don't even know they have a some pump, let
Speaker 5: alone service it, and the only time they find out
Speaker 5: is when it fails and all of a sudden their basement.
Speaker 5: Their basement has an inch of water. So if you're
Speaker 5: not sure you have it, you should call and they
Speaker 5: can detect whether you have a sum pump or not.
Speaker 5: Obvious there wouldn't be a charge if you don't have one.
Speaker 5: And then then the other special is the generator.
Speaker 2: I love this.
Speaker 5: So the electrical department division, they're busy doing auto start
Speaker 5: generator backup systems and you're giving ten percent off, only
Speaker 5: ten slots available for that. So if you're looking for
Speaker 5: a generator, you have a company.
Speaker 2: You know and trust that can come and do that.
Speaker 5: Now, the generator that somebody asked about the price of
Speaker 5: a generator, it depends on the size of house. I
Speaker 5: would imagine that's exactly if you have so tom the
Speaker 5: way this is how much they have.
Speaker 6: The way this one will work is they call in.
Speaker 6: We're going to send out our technicians, and we have
Speaker 6: technicians that specialize in this and only this. They're going
Speaker 6: to do that walk through, they're going to give their recommendations.
Speaker 6: They're going to talk about the design, the layout, and
Speaker 6: then you'll look at that. Then you're going to get
Speaker 6: that price right, nothing hidden obvious, it's guaranteed, it's not
Speaker 6: going to change. And you get if they are part
Speaker 6: of this ten you get that ten percent off. But
Speaker 6: the first step is getting that technician out there to
Speaker 6: look at that, right.
Speaker 5: And there's no charge to get there's no charge to
Speaker 5: get the evaluation. That's the main thing. No charge for
Speaker 5: that evaluation. Correct, Yeah, for the first ten. So so
Speaker 5: you can just go to fix myhome dot com book
Speaker 5: now or seven to zero five two, six thirty nine,
Speaker 5: thirty nine, seventeen zero five two six thirty nine thirty
Speaker 5: nine Jr.
Speaker 2: What is your comment on express lanes?
Speaker 15: Hey, so you are asking for some words of wisdom.
Speaker 15: I'm gonna save you guys some money. The express lane
Speaker 15: on I seventy pay attention to lineage and signage. You
Speaker 15: they got a call last week by the guy that
Speaker 15: got a seventy five dollars fine for exiting the express
Speaker 15: lane out of out of the exit lane. Right, so, right,
Speaker 15: you've ever used the express lane. There are two sets
Speaker 15: of lines. There's a solid line or double solid lines.
Speaker 15: There's a solid line with a broken line.
Speaker 2: Oh, we know all too well.
Speaker 1: My friend.
Speaker 7: I got a picture of Tom crossing that double line
Speaker 7: that he he actually said he didn't do, but then
Speaker 7: I saw the photograph.
Speaker 5: Also, Mark, you have the because we have all our
Speaker 5: corporate all our corporate mail going to one spot, and
Speaker 5: my vehicle is registered in my corporate name.
Speaker 2: But so, Mark, was it a citation? How long ago
Speaker 2: was it? No, yours was when it was the freebie.
Speaker 2: This is a warning.
Speaker 7: But JR. Here's something interesting, man. Well, you listen to
Speaker 7: the show all the time. We had that attorney on
Speaker 7: that fought that if you paid the toll. In other words,
Speaker 7: if they dinger license plate or hit your transponder and you.
Speaker 2: Paid the toll.
Speaker 7: He took it all the way up to the top
Speaker 7: in Douglas County in front of a judge, and he
Speaker 7: ended up winning because that fine they give you for
Speaker 7: seventy five bucks is toll of aasion, and technically, if
Speaker 7: you paid the toll, it's not toll evasion. They've got
Speaker 7: to create a new CRC that talks about crossing the
Speaker 7: double line, which they have not done yet because they just.
Speaker 2: Want to rip us off, honestly. Okay, so yeah, but
Speaker 2: this guy took it all the way.
Speaker 15: Yeah, when you're heading eastbound on I seventy, you come
Speaker 15: up on Peoria, there's a sign overhead, a big eight
Speaker 15: foot by ten foot sign that says exit for Chambers
Speaker 15: and Penya Boulevard. That's where the double that's where the
Speaker 15: broken line and the solid line starts. And he could
Speaker 15: have got out there to be able to exit at
Speaker 15: Chambers or Pennon Boulevard. If you go past, it's at
Speaker 15: at Havana. If you go past Peoria, there's another sign
Speaker 15: that says no exit available for Penya. He said, there's
Speaker 15: no exit, but there was a mile of broken line
Speaker 15: with a solid line.
Speaker 2: All right, gotcha, JR JR. Real quick. I got to
Speaker 2: take a break, but JR. Hang on. I want you
Speaker 2: to hang on for a sake.
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Speaker 14: You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free no obligation comparison call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out Now three oh three seven to
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two. Hey, don't forget
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Speaker 2: People are always looking for dependable painters.
Speaker 5: That's Kwindows dot Com.
Speaker 2: Okay, Jr.
Speaker 5: He texts me a lot and he calls a lot
Speaker 5: and it's always from the road. So I've never asked
Speaker 5: you this before, JR. What does from the road? Do
Speaker 5: you work out on the road all the time or
Speaker 5: what is that about.
Speaker 15: I've been working for a company on the road local
Speaker 15: for thirty five years. I've been listening to you on
Speaker 15: the road for thirty five years.
Speaker 2: Wow, Now what do you do on the road? I mean,
Speaker 2: what is the job description?
Speaker 15: I work for a trash company. I'm a commercial driver,
Speaker 15: so I haul the big commenters that are behind behind
Speaker 15: the stores and medical ways and best bustiness and all
Speaker 15: that good stuff.
Speaker 2: You know, your your your business is picking up I hear?
Speaker 8: Uh?
Speaker 5: Anyway, we have Deputy d is in the trash business. Yes,
Speaker 5: so you guys can get together and talk trash.
Speaker 2: D is in the recycling business, right, d I.
Speaker 1: Haul a lot of recycling.
Speaker 17: Oh it could be the JR halls. Some of the
Speaker 17: loads on my company's behalf.
Speaker 2: Hey, JR. Be honest, don't be asked.
Speaker 7: Do most of those recycling halls you do go directly
Speaker 7: to the dump.
Speaker 15: So, in all honesty, if if the load shows up
Speaker 15: at the recycle center with trash in it, when it's
Speaker 15: specifically supposed to be a recycle load, it will be
Speaker 15: sent to trash.
Speaker 7: So how many out of that, how many out of
Speaker 7: ten end up going down the road?
Speaker 9: The ones that I deal.
Speaker 15: With are clean, they're clean, But I would say I
Speaker 15: would say for the most part, I would say probably
Speaker 15: two out of ten.
Speaker 7: Oh, that's a lot better than I thought, because it
Speaker 7: costs the customer the hall to the recycle center, and.
Speaker 15: The hall to the landfill, and the landfill charges for
Speaker 15: the disposal where the recycles down a minimal.
Speaker 5: You know, I asked this a deputy D. Hey, Deputy D.
Speaker 5: It almost feels like you have to have an instruction
Speaker 5: manual for what goes into recycle, Like, for example, if
Speaker 5: something is food stained or food residue, can you put
Speaker 5: it in recycling or do you have to rinse it
Speaker 5: off or rinse it out?
Speaker 17: No, you don't need to rinse it out. But let's
Speaker 17: say you're just you're you're throwing away like a mayonnaise jar.
Speaker 17: You don't need to rinse it out even though there's
Speaker 17: mayonnaise stuck in it. Okay, as long as it's like
Speaker 17: the stuck mayonnaise.
Speaker 2: As long as there's residual you're saying you don't.
Speaker 5: You don't throw out a whole bottle residual is okay,
Speaker 5: But if there's like a quarter of the jar left
Speaker 5: in there, then just throw the whole thing in, Okay.
Speaker 5: So what about this is another thing constantly I'm having
Speaker 5: a discussion about with my wife. Sheet plastic like saran
Speaker 5: wrap or plastic that comes on your Amazon package or
Speaker 5: what about plastic?
Speaker 12: Yeah, the sheet plastics.
Speaker 17: So in our industry it's called film, and film is
Speaker 17: going to be total garbage unless it comes out. So
Speaker 17: residential films are garbage. Commercial films like let's say you
Speaker 17: own a distribution center and these palettes of goods are
Speaker 17: wrapped in streatch trap. That's this, and that's actually very valuable.
Speaker 17: We sell that material to trecks, and treks makes plastic, lumber,
Speaker 17: plastic decking out of it. But residential sheet plastics throw that.
Speaker 12: In the garden.
Speaker 7: Is that because that's like the last part of what's
Speaker 7: already been recycled.
Speaker 2: I mean, why is one okay and the other's not? Oh?
Speaker 17: Because stread trap is made of one predictable type of plastic,
Speaker 17: so treks knows what they're getting how to process it.
Speaker 17: But the stuff you get at home. It could be dozens,
Speaker 17: if not hundreds of different plastics into film.
Speaker 15: What about styrofoam, so separate all that.
Speaker 17: Yeah, so styrofoam is recyclable, but unfortunately here in Colorado
Speaker 17: will only have one company that recycles it. It's called
Speaker 17: Sinoco Packaging in Colorado Springs. They're a manufacturer of styrofoam.
Speaker 17: So they have a public drum up off over there.
Speaker 17: You can drive your styrofoam to them and they'll accept it.
Speaker 17: But there are no commercial recyclers that I'm aware of
Speaker 17: who accept styrofoam that hasn't been densified.
Speaker 2: And it's time we got to take a break. Thank
Speaker 2: you Jr.
Speaker 5: For answering, and thanks Dmitri for the information. I'm always
Speaker 5: so confused when it comes to recycling, I really am,
Speaker 5: But at least it's better than nothing.
Speaker 2: I think Compass insurance right now, free insurance.
Speaker 5: Checkups to see if you're not paying too much, to
Speaker 5: make sure you're not under insured or possibly even over insured.
Speaker 5: They can take a look and give you free information
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Speaker 5: You don't pay a cent until you're content time for
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Speaker 5: to one.
Speaker 2: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 2: Okay, Hi Tom Martine here.
Speaker 5: Three O three seven one three talks seven one three
Speaker 5: eight two five to five. So here's the real deal.
Speaker 5: When it comes to uh, I want to sum this up.
Speaker 5: To pay money upfront, I would say, if at all possible,
Speaker 5: do not pay money upfront.
Speaker 2: Just don't. If you must pay money upfront.
Speaker 5: Somebody asks about ESCRO accounts, and I want to I
Speaker 5: want to talk about that. Most banks won't know what
Speaker 5: you're talking about. If you say, I want an ESRO
Speaker 5: account for this building project. Some banks do have what's
Speaker 5: called a construction department. That's where where they do construction loans.
Speaker 5: If you go to one of those things you asked
Speaker 5: her you do construction loans, you can then deposit the
Speaker 5: money and have them dole it out as a service.
Speaker 5: Another thing you can do is go to a title company.
Speaker 5: Title companies will gladly set up an ESCRO payment arrangement
Speaker 5: with you for a small fee, so if you ever
Speaker 5: want to pay as you go, you can do it
Speaker 5: that way. Of course, the best thing to do is
Speaker 5: to go to trusted sources like referral lists dot com.
Speaker 5: That's referral list dot com. We have no qualms with
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Speaker 5: Pay too much your coverage at dozens of insurance companies
Speaker 5: find out now three oh three seven to seven to
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Speaker 5: choose Frank durand the real estate Man dot com to
Speaker 5: listen your home with Remax Alliance three all three nine
Speaker 5: two zero sixteen twenty two.
Speaker 4: Ripped off News. You need advice? Who you don't help?
Speaker 18: You come running just as fast.
Speaker 4: As we can show Shooter's gonna help coming man.
Speaker 19: This is the Troubleshooter Show. No Tom Martinez, Welcome.
Speaker 2: Welcome my friends to the only show of It's kad.
Speaker 7: And we're here to south problems, answer questions, take complaints.
Speaker 7: Maybe you've been ripped off, Maybe a contractor's giving you
Speaker 7: the business and you need a little help. Maybe you
Speaker 7: just need advice. Maybe you're looking at buying your first house.
Speaker 7: Maybe you wonder if you need a real estate person only,
Speaker 7: or maybe an attorney.
Speaker 2: Maybe maybe, maybe that's what this show's about.
Speaker 7: We have a list of experts at referralist dot com
Speaker 7: that are extraordinary. Whether it's legal advice for say, personal
Speaker 7: injury like John Fuller, or maybe it is a issue
Speaker 7: with a will or a trust. Maybe someone cuts you
Speaker 7: out and you can't figure out if you were in
Speaker 7: the will or not. Uh, maybe a plumber screwed you over,
Speaker 7: took money down, never came out and fix a problem
Speaker 7: you name it. We get directly involved, in fact to
Speaker 7: the tune of over three hundred million dollars in cash,
Speaker 7: merchandise exchanges and refunds seriously directly due to the show
Speaker 7: over forty five years. Tell your friends, Tell everybody, out there.
Speaker 7: It doesn't matter what the problem is. Hell, we get
Speaker 7: involved in school board issues, we get involved in parent
Speaker 7: teacher stuff, you name it, we get involved. We have
Speaker 7: an expert three zero three seven, one three eight two
Speaker 7: five five, three oh three Martino in studio with me today,
Speaker 7: Hannah Davis fixmihome dot com Fix at twenty four to seven.
Speaker 2: Welcome is always Annah.
Speaker 7: Afternoon, Suzanne, my beautiful wife, to my left.
Speaker 2: Howdy howdy, Deputy Doc. Deputy Dmitri.
Speaker 7: We have Dragon on the other side of the glass
Speaker 7: and Kelly answering your phones. We do have three lines
Speaker 7: open three oh three seven, one, three eight two five five.
Speaker 7: I want to tell everybody about a very very important
Speaker 7: date coming up. Everybody should have received and probably the
Speaker 7: past week or so, the valuation from the county on
Speaker 7: your house. You only have a very small window to
Speaker 7: fight it. I try to do this every single year,
Speaker 7: so you know, and if you look at that valuation, most.
Speaker 2: Of them are insane. Mine was insane.
Speaker 7: Our home apparently went up three hundred thousand dollars in
Speaker 7: two years, and I simply know I can't sell it
Speaker 7: for it. And that's what Douglas County's trying to tax
Speaker 7: me on. So Frank Duran, the real estate man, I
Speaker 7: have him on and I'm gonna explain why in a second.
Speaker 7: But Frank, what are the dates? I know you did
Speaker 7: some research for me last night. When when can you
Speaker 7: actually go in and dispute the valuation?
Speaker 20: So my understanding, Mark is it's by June eighth. Although
Speaker 20: what I'm telling people is, look, if we're gonna help you,
Speaker 20: let us know pleice sooner than later, and I will
Speaker 20: do my best to get that report out to you
Speaker 20: here before the end of May. That way, you have
Speaker 20: a little bit of time and you're not going under
Speaker 20: the gun.
Speaker 2: And that's pretty much all of Colorado.
Speaker 7: It's not just Douglas County, correct, Frank, everybody's getting them.
Speaker 2: Yeah.
Speaker 20: And what we cover mark for us is Denver Metro
Speaker 20: surrounding areas. Now if it's out of our area, we're
Speaker 20: happy to get your referral for out of the area too,
Speaker 20: if you need some help.
Speaker 2: Yeah. So here's the deal. I saw ours about. I
Speaker 2: don't know.
Speaker 7: Susanna came in maybe a week ago and I was like, what,
Speaker 7: So I hop on Zillo and I know what the
Speaker 7: home next door they we just got new neighbors probably
Speaker 7: about a month ago.
Speaker 2: So I mean, I kind of have an.
Speaker 7: Idea of what the value of our house is, and
Speaker 7: all of a sudden, this thing goes up three hundred
Speaker 7: thousand dollars.
Speaker 2: Frank, and I went through this two.
Speaker 7: Years ago, and you helped me two years ago. So
Speaker 7: I called you up and I said, and Frank, I
Speaker 7: need another valuation. These guys are trying to hit me
Speaker 7: with a three hundred thousand dollars higher value. And if
Speaker 7: everybody out there, I don't care if you're in Denver, Douglas, Adams,
Speaker 7: you name it a rapo.
Speaker 2: Look at that card. I'm telling you right now, I don't.
Speaker 7: Even believe what these what these counties are doing. They're
Speaker 7: inflating it so we pay more taxes. And honestly, in Colorado,
Speaker 7: I think we pay almost the highest property taxes.
Speaker 2: In the country at this point. I mean, it's crazy.
Speaker 7: The levy is insane, the valuation is insane, the whole
Speaker 7: thing is insane. So I got together last night and
Speaker 7: called Frank up, and Frank's gonna do something for you
Speaker 7: if this is crazy, because typically Frank does the opposite.
Speaker 7: Typically Frank gets you the most amount of money for
Speaker 7: your house in fact, he does it better than any
Speaker 7: realature I know. But for the purpose of what we're
Speaker 7: talking about here, he's got a little secret sauce he's
Speaker 7: going to put into the mix, and he's going to
Speaker 7: do a free valuation on your house. If you think
Speaker 7: your property tax taxes are assessed to high, and I'm
Speaker 7: telling you it's insane, but you have to go to
Speaker 7: your county and tell them you're fighting it right now.
Speaker 7: You got to do that by June eighth, and then
Speaker 7: what you'll do in Douglas County you can upload evidence
Speaker 7: at the end. What I did already is I uploaded
Speaker 7: what Zillo says, what realatrure dot com says, and what
Speaker 7: Frank sent me, which is comps of stuff around my neighborhood.
Speaker 7: And Frank, I don't want to get into numbers, but
Speaker 7: we were at least one hundred or two hundred thousand
Speaker 7: dollars less on your valuation than they want to assess me.
Speaker 7: Is that correct?
Speaker 20: That sounds right, Mark, And I'll tell you two friend
Speaker 20: to put it in perspective, you know, because a lot
Speaker 20: of people sometimes they'll say, hey, can you do an appraisal?
Speaker 20: This is definitely not an appraisal. This is just our
Speaker 20: market analysis we do. And I'll tell you too.
Speaker 7: Mark, But Frank, I promise I'll let you put. The
Speaker 7: county doesn't do an appraisal either. It's not like we're
Speaker 7: fighting an appraisal from the county. They just arbitrarily and
Speaker 7: in my well, I won't even say understanding. In my opinion,
Speaker 7: they simply go, oh, we're going to charge. We're gonna
Speaker 7: tell everybody it's worth more so we get more money.
Speaker 2: But go ahead.
Speaker 20: Oh no, I hear your friend. Absolutely they're not doing
Speaker 20: an appraisal either.
Speaker 1: What I was just gonna.
Speaker 20: Mention Mark is will always shoot straight with you, because
Speaker 20: I had a gentleman he came to me and he
Speaker 20: thought that he was being overtaxed. But when I looked
Speaker 20: at the comps, I said, look this comparable wise, this
Speaker 20: looks about right. So sometimes it's right on the nose.
Speaker 20: Sometimes they're high, sometimes they're low, Mark, But one way
Speaker 20: or the other, we're happy to give you an honest
Speaker 20: market evaluation. That way you can make a decision if
Speaker 20: you can challenge this or you have you know, the
Speaker 20: comps or not.
Speaker 7: Plus you're going to figure out how much your home's worth.
Speaker 7: I mean Let's face it, if you've lived in that
Speaker 7: home ten or fifteen years, you might have no understanding
Speaker 7: of the value of that house.
Speaker 2: Believe it.
Speaker 20: Hey buddy, we just closed two properties. Now let me
Speaker 20: tell you about this. This this one Zillo said five
Speaker 20: oh five what the home is worth? Well, guess what
Speaker 20: we sold her for? Five to seventy body. We really
Speaker 20: got great a price on that one. We had another
Speaker 20: one we just closed, I think within a couple days
Speaker 20: of each other. We sold it so high we sold
Speaker 20: it over even the appraised value. So we had to
Speaker 20: challenge the appraisal because they came in short, and thank god,
Speaker 20: we won the challenge and we got it to a praise.
Speaker 20: But I'll tell you something, just because you see something
Speaker 20: online that doesn't necessarily make the actual market value. So
Speaker 20: we're going to show you a real honest analysis of
Speaker 20: where you can reach peak value in this.
Speaker 2: Market as well.
Speaker 7: Yeah, and it's really important. So on the sales side,
Speaker 7: if you need someone to sell your house, I mean,
Speaker 7: Frank's the man. He sells more homes in one month
Speaker 7: and most realtors in Colorado selling a year, So I
Speaker 7: mean that's it, and he sells him for more money
Speaker 7: sells him quicker. He knows how to price him, he's
Speaker 7: got the secret sauce. And more importantly, he knows how
Speaker 7: to advertise him. He knows how to get him out there,
Speaker 7: get people looking at him, find the people, get the
Speaker 7: bidding war. But for this particular case, I want everybody
Speaker 7: out there. If you look at that assessment on your
Speaker 7: property and you really think there's no way, I want
Speaker 7: you to reach out to Frank.
Speaker 2: He's going to do and it. You can do it.
Speaker 2: Do you have to go out there? Frank?
Speaker 7: Do you do most of them? I mean, if you
Speaker 7: have thirty people call you, are you going to go?
Speaker 7: Do you have to go to the house or you
Speaker 7: can do it right from your place?
Speaker 2: How does that work?
Speaker 20: So basically what people are asking us in general and
Speaker 20: under this circumstances, Hey, can you just send me comparables
Speaker 20: based on similar homes to mine? And they'll tell me, Okay,
Speaker 20: I've remodeled the kitchen, sins, I've done this, I've done that.
Speaker 20: We take that in consideration. We will get that to
Speaker 20: them in an actual report. Now, some folks say, hey, Frank,
Speaker 20: I'm actually thinking about selling the home. I'd like you
Speaker 20: to physically come out would you do that?
Speaker 2: Absolutely?
Speaker 20: So whyn't you had a number of different ways. I
Speaker 20: had one gal where she has a tenant living in there,
Speaker 20: and she says, Frank, I don't want to deserve the tenant.
Speaker 20: Can you just do something over the Yeah, sure I can.
Speaker 20: So we'll do this anyway you want us to do it,
Speaker 20: and we'll always make it work.
Speaker 7: Two years ago, so they did the assessments on odd years.
Speaker 7: So in twenty three, Douglas County tried to pull the
Speaker 7: same thing on me once again. I'm not going to
Speaker 7: get into numbers, but they said my house was two
Speaker 7: hundred and fifty thousand dollars higher or assessed higher than
Speaker 7: I thought it should be.
Speaker 2: Period.
Speaker 7: Frank did this analysis for me. He didn't even come
Speaker 7: out to the house. I mean, he found my house
Speaker 7: and he did the entire deal for me on the house,
Speaker 7: and he sold my.
Speaker 2: House before that, but so he knows the property.
Speaker 7: But he sent me that over and I went through
Speaker 7: the first part of trying to get it changed. And
Speaker 7: it's basically a zoom meaning in Douglas County. In fact,
Speaker 7: mine's coming up on the I think the the twenty seventh,
Speaker 7: So on the twenty seventh I'll spend about twenty minutes
Speaker 7: on a zoom call. They'll have what I get from
Speaker 7: Frank updated, same thing I did two years ago. And
Speaker 7: two years ago they agreed with Frank. They said, yup,
Speaker 7: you know what, these comps are right. We did overvalue
Speaker 7: the property. We're going to reassess it, and sure enough,
Speaker 7: we ended up paying a lot, well, I won't say
Speaker 7: a lot, but less taxes than we would have without
Speaker 7: this free report. So you're not going to get a
Speaker 7: better deal. And it doesn't matter if it's Douglas County,
Speaker 7: a rapo ho. You get the idea. I mean, if
Speaker 7: you're listening in Texas, it's not going to help you.
Speaker 7: But that's the deal. But Frank, what number should they
Speaker 7: call at? Just your normal number?
Speaker 20: Sure so, our main line is three zero three nine
Speaker 20: two zero one six two to two, or you can
Speaker 20: send me a text at seven to zero four three
Speaker 20: six eighty one fifty one.
Speaker 7: Give it out. Give them both out again, Frank. And
Speaker 7: here's the other thing, Frank Durant Holmes dot com. It's
Speaker 7: that easy. If you're in your car, Frank Durant Holmes
Speaker 7: dot com, you can get all the contact information there,
Speaker 7: the email, everything, but you're crazy. You're you're crazy not
Speaker 7: to do it. It's one hundred percent free. You're going
Speaker 7: to get to talk to Frank. You're gonna find out
Speaker 7: what the true value of your house is. There's no
Speaker 7: contracts designed, there's no tricks here. I mean, basically, Frank
Speaker 7: has done this for me. This will be the second time,
Speaker 7: and both times I'm telling you straight up, Douglas County
Speaker 7: said it was worth more. Did you get yours in yet, Frank,
Speaker 7: You're evaluation of your new house?
Speaker 21: I did.
Speaker 20: And here's the funny part. Mark mine actually went down.
Speaker 20: So I certainly was not gonna argue with that. So
Speaker 20: if that's what they feel, then we'll just leave it
Speaker 20: at that.
Speaker 7: Yeah, see that's crazy. Mine goes up by three hundred thousand.
Speaker 7: Two years ago, it went up by two hundred. Maybe
Speaker 7: it's the area I'm in. It seems to swing more
Speaker 7: than most areas. In other words, and I'm talking just
Speaker 7: Zillow Zillo seems to really change on my property a lot.
Speaker 7: Is that because there's so few properties out there? When
Speaker 7: just the couple sell, I mean, really, the whole thing changes.
Speaker 7: What why does it change so much? In small neighborhoods
Speaker 7: with property and stuff.
Speaker 20: Well, you know, market's funny. They I've read their page
Speaker 20: before where they have this formula they use and they'll
Speaker 20: base it, I think on the trends of the market.
Speaker 20: And of course there's not been home sales have been
Speaker 20: down a little bit, but there have been more inventory
Speaker 20: in the market, so I think that plays into it
Speaker 20: as well. But I think overall, I've been seeing this
Speaker 20: mark area to area and it's a funny thing where
Speaker 20: you can go to one area, take one home. If
Speaker 20: you could physically move it to another, you'd probably have
Speaker 20: a double the value. It's just crazy like that.
Speaker 7: That is crazy man. And well, Frank, I really appreciate
Speaker 7: you doing this for the listeners. It's it's just such
Speaker 7: a good thing to know. And then the other thing
Speaker 7: I'm going to tell people another reason to do it,
Speaker 7: even if you think devaluation is right or it didn't
Speaker 7: or it went down like Frank's did. The other thing
Speaker 7: is the insurance aspect of it. If you haven't seen
Speaker 7: the value the rebuild price of that house. And I
Speaker 7: don't care where you live. You can live in Castle
Speaker 7: Rock or Highlands Ranch or thirty five acres in the
Speaker 7: middle of the woods. I don't care where you live.
Speaker 7: But if you haven't checked evaluation, and that home that
Speaker 7: you love is insured for six hundred, but yet you
Speaker 7: can sell it now for a million in the rebuilds
Speaker 7: eight hundred.
Speaker 2: You're so underinsured. You're insane.
Speaker 7: If that, if it burns down or floods out, or
Speaker 7: whatever happens to your house, I mean, you'd be so underwater.
Speaker 7: Like all these people in Boulder. When the Boulder fire
Speaker 7: hit a couple of years ago, ninety what was it, Frank,
Speaker 7: ninety six percent of the people were uninsured.
Speaker 2: It was remarkable.
Speaker 20: That was rough. In fact, I held the poor lady
Speaker 20: who went through that. Now, thank god she was ensured.
Speaker 20: They rebuilt her home. But that was a tough situation, Mark,
Speaker 20: you know. But I'll say this, I'm thankful to you
Speaker 20: and thankful to the listeners because you know Mark, you
Speaker 20: know you know my story. Guys, when I used to
Speaker 20: work at Sears and I was the janitor when I
Speaker 20: was nineteen years old.
Speaker 2: Anny, you listen to this.
Speaker 7: This guy is one of the In fact, he might
Speaker 7: he might sell more homes than anybody in Colorado.
Speaker 6: I'm listening intently.
Speaker 7: And he started as a janitor. How old were you,
Speaker 7: Frank had Sears.
Speaker 20: I was eighteen.
Speaker 2: Hold on, hold on, Dragons, hold on, hold on, I.
Speaker 20: Got a company across the street.
Speaker 2: Okay, Frank, Frank, I got to put you on hold.
Speaker 2: Hold on.
Speaker 7: I want people to hear this story because Dragon's ready
Speaker 7: to throw me off a cliff because I'm running so late. Everybody,
Speaker 7: hold on. I promise you, Frank's story is amazing.
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Speaker 14: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation comparison
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Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 7: All right, three oh three seven one three eight two
Speaker 7: five five three oh three, Martino, we do have lines, hope,
Speaker 7: and I'm going to finish up with Frank Duran. You
Speaker 7: know we have been talking about Frank Duran on this
Speaker 7: show forever. Frank has become just a wonderful, wonderful friend
Speaker 7: over the years. In fact, I love getting together with him.
Speaker 7: Suzanne loves it. He has helped to show out in
Speaker 7: so many ways. But his story is kind of a
Speaker 7: amazing I think years ago I asked you about this,
Speaker 7: but I bet it's been about fifteen years because I
Speaker 7: had automotive shops forever and when we first met fifteen
Speaker 7: years ago, Frank, you told me that you worked at
Speaker 7: Sears in their automotive shop.
Speaker 2: I kind of forgot though. You were like the janitor there.
Speaker 20: You know, Mark I did. I started because that's the
Speaker 20: only job they had available and I needed a job, man,
Speaker 20: so I took what they can give me. And my
Speaker 20: mom and dad laughed because they know I'm not very
Speaker 20: mechanically inclined, and they thought that was crazy. I'd work
Speaker 20: at an auto center. But over time I became a
Speaker 20: service advisor and moved up to a position to be
Speaker 20: in a management position. But my dream was real estate.
Speaker 20: So there was a company across the street. And this
Speaker 20: even sounds kind of corny, but I used to just
Speaker 20: dream all the time, I'm going to be there someday.
Speaker 20: That's what I need to do. That's what I have
Speaker 20: to do, and I'm going to be in this business.
Speaker 20: And I was always very passionate Mark. So it's just
Speaker 20: a blessing because thirty years later, now you know all
Speaker 20: the doors I knocked on, all the calls. It's a
Speaker 20: blessing when people call me and say, hey, Frank, we
Speaker 20: need help, Mark, Because believe me, when you start out
Speaker 20: of business knocking on one hundred doors a day and
Speaker 20: hearing the word know all day and you get one
Speaker 20: person out of one hundred and fifteen, that says, maybe
Speaker 20: you're thankful for that person. So fast forwarding all these
Speaker 20: years later, we're so thankful for the people, and God
Speaker 20: bless each and every one of them.
Speaker 7: And your team is so great. You have kept the
Speaker 7: same team. I'm so glad your son's on board with
Speaker 7: you now. And these guys did you know this? Every
Speaker 7: morning they work out together, him and his son, Like
Speaker 7: five am.
Speaker 2: What time? Honestly, Frank, when do you guys get up
Speaker 2: and start moving?
Speaker 20: We're going about six six thirty in the morning. But
Speaker 20: I'll tell you this, I have learned to put patting
Speaker 20: on because we do sparring.
Speaker 1: Glad.
Speaker 20: I don't want to get hit by this guy. He's
Speaker 20: the dark marked. So I've kept me going though.
Speaker 1: For sure.
Speaker 2: You know what's killing me our kids.
Speaker 7: My kid's a little older, but miles like, he's taller
Speaker 7: than me now and it's so weird just thinking back
Speaker 7: when he was younger and I could pretty much just
Speaker 7: beat him in everything, and those days are over. It
Speaker 7: It's like, oh man, it's like I kind of miss him.
Speaker 7: But I love watching him mature and grow. I love it.
Speaker 20: It's incredible, buddy, and it's a blessing. And I can't
Speaker 20: imagine not being there for my boy, just watching him
Speaker 20: grow up. It just it goes by so quick, as
Speaker 20: you know, you know what I mean?
Speaker 7: I know, man, And listen, everybody out there, once again,
Speaker 7: get that valuation.
Speaker 2: This isn't a sales pitch.
Speaker 7: It's if you're if the county's trying to oki dok
Speaker 7: you like they did me. Frank will do a free
Speaker 7: valuation or if you want it for insurance purposes or whatever.
Speaker 7: He doesn't necessarily have to come out at all. Just
Speaker 7: give him the address, talk to him. You'll just love
Speaker 7: talking to Frank anyhow. I promise you. In fact, if anything,
Speaker 7: you'll end up with another friend in life. How's that
Speaker 7: three oh three nine, twenty sixteen twenty two. Three oh
Speaker 7: three nine twenty sixteen twenty two or Frank Durandholmes dot com.
Speaker 2: Frank, I really appreciate it.
Speaker 20: Man, same here, friend, God bless you have a great date.
Speaker 2: Thanks Frank.
Speaker 7: All Right, folks, three oh three seven one, three eight,
Speaker 7: two five five. I'm gonna take another quick break. We'll
Speaker 7: get back on track. Fill those phone lines up. You've
Speaker 7: been ripped off. Taking advantage of any questions. We're gonna
Speaker 7: talking to Hannah Davis. I'm gonna driller down on these specials.
Speaker 7: Fix it has going. But if you've been ripped off
Speaker 7: or need help, three zero three Martino. If you're listening
Speaker 7: to a podcast, please tell your friends, your family, your neighbors.
Speaker 2: I don't care what state you're in. Three oh three Martino.
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Speaker 7: All right, folks, three zero three seven one three eight
Speaker 7: two five five. We were talking about a kind of
Speaker 7: deep fakes in this program called Runway and David, I'll
Speaker 7: go to you in one second, I promise, But I've
Speaker 7: been playing around with Runway. It is the most incredible program.
Speaker 7: Dmitri was asking about it. You can download it. It's
Speaker 7: not free by any means. You buy credits, and everything
Speaker 7: you do costs a certain amount of credits. So let's
Speaker 7: say a thousand credits is a hundred bucks whatever it is,
Speaker 7: I don't remember. And then let's say, in order to
Speaker 7: do a thirty second scene in a movie, you have
Speaker 7: to upload a character. Now, if you don't have a character,
Speaker 7: you can actually create a character with other AI platforms.
Speaker 7: So let's say I want an eight foot squirrel that's
Speaker 7: very friendly looking that wears a top hat but it
Speaker 7: looks kind of human, and it has a magic wand
Speaker 7: and wears yellow nikes. It'll create this squirrel. Then I
Speaker 7: import the squirrel into Runway, and I tell Runway, okay,
Speaker 7: I want to create a twenty minute kids cartoon with
Speaker 7: D my new squirrel, and in the first episode D
Speaker 7: starts chasing a cat. And by I mean whatever you
Speaker 7: can come up with, and it creates this cartoon, or
Speaker 7: it creates if you're using a human as that character,
Speaker 7: it would create or both. It doesn't matter. You could
Speaker 7: have a human in a cartoon setting. Whatever you can imagine,
Speaker 7: it actually creates. So how like Disney and how a producer,
Speaker 7: how a movie producer or a commercial camera guy, how
Speaker 7: these people are going to have jobs?
Speaker 2: I just have no idea. But it's crazy.
Speaker 7: I basically said to it, I want, I want.
Speaker 2: I did a couple things.
Speaker 7: I said, I want a roofer, a bad roofer that
Speaker 7: shouldn't be a roofer, and he's up on the roof
Speaker 7: and he's putting a shingle in and he hammers right
Speaker 7: through the house and then he falls in. And then
Speaker 7: I also want a bad contractor that's working on a
Speaker 7: furnace and he punches a hole in the wall on accident,
Speaker 7: then the furnace catches fire. Then I want you to
Speaker 7: flash to the entire house on fire, and it just
Speaker 7: creates it. And then you've got to go back and
Speaker 7: edit it because it's not going to be exactly what
Speaker 7: you want. So then you go back and it costs
Speaker 7: more credits, of course, and you say, okay, well, if
Speaker 7: five seconds in, I want to change this, or I
Speaker 7: want the fire to look different, or whatever you want
Speaker 7: to do, and you could literally build an entire movie
Speaker 7: off of it.
Speaker 2: If you want it, so mark.
Speaker 17: So how much do they charge for a short video,
Speaker 17: let's say twenty five seconds?
Speaker 7: I realiz I want to say I bought twenty five
Speaker 7: hundred credits, and I get twenty five hundred credits every quarter,
Speaker 7: So I get ten thousand credits a year, and you
Speaker 7: can always buy more. And I think I pay about
Speaker 7: one hundred bucks every quarter. But in order to do
Speaker 7: what I'm doing a fifteen second video that I'm going
Speaker 7: to push out on Instagram all around the country for
Speaker 7: people that need free help, free legal advice. Basically for
Speaker 7: the show, I only need fifteen seconds. But to build
Speaker 7: a movie, I mean, you could spend yet maybe five grand,
Speaker 7: ten grand, but you could build Think about that, you
Speaker 7: could actually create a movie. You could use yourself as
Speaker 7: a You could take a picture of yourself and you're
Speaker 7: the superhero.
Speaker 6: I'm signing up. As you guys talk right now, I'm
Speaker 6: gonna report back in real time. I'm not kidding.
Speaker 2: So let me tell you how I found out about it.
Speaker 7: So we had new neighbors move in and he's a
Speaker 7: pilot for United and he's cool guy.
Speaker 2: Man, I like him.
Speaker 7: I was nervous because they're Coornians, They scared the hell
Speaker 7: out of me. I didn't know what to expect, but
Speaker 7: they're great people. They're great people. So we go over
Speaker 7: and we're having a little into production, just kind of
Speaker 7: a pretty small group of us where we live.
Speaker 2: There's like six, eight of us whatever, and our daughter
Speaker 2: happened to be there.
Speaker 7: So I'm talking to him and I'm like, yeah, we
Speaker 7: love our VN will be gone a lot. You know,
Speaker 7: we'll let you know when we're gone for six or
Speaker 7: eight weeks in case see anything. Blah blah blah. And
Speaker 7: I said, what do you guys like doing scan? He goes, no,
Speaker 7: I am so into AI it's crazy. And I'm like, well,
Speaker 7: what does that mean. He goes, well, I'm a pilot.
Speaker 7: As you know, pilots always tell you they're a pilot quick.
Speaker 7: I mean it takes like thirty five seconds. So anyhow,
Speaker 7: he says this. He goes, you hear of plane crashes
Speaker 7: and maybe people live, maybe people die. They happen all
Speaker 7: over the world. They've happened ever since there's been planes.
Speaker 7: He goes the ones where there's no actual video of
Speaker 7: what happened. He goes, I always like taking all the
Speaker 7: information from the FEDS what's it called, the NSTBI NTSB. Yeah,
Speaker 7: I like taking all the information and I'll feed it
Speaker 7: into AI. So let's say it was a seven twenty seven,
Speaker 7: or let's say it's say whatever it is, a MAX,
Speaker 7: something that we have no idea what happened to, Like
Speaker 7: the one that disappeared, we still don't know what happened to.
Speaker 2: He'll take all the flight.
Speaker 7: Recorder information that he can find, all the data from
Speaker 7: the NTSB. He'll start off on runway. And it's not
Speaker 7: called believe it or not, just because the program's called runway.
Speaker 7: It has really nothing to do with airplanes. That's just
Speaker 7: what he's doing. Weird, Yeah it is. So he starts
Speaker 7: out with whatever actual plane it is and he puts
Speaker 7: that into runway and then that's his character.
Speaker 2: Then he feeds it all this data, just.
Speaker 7: Constantly feeding data, and he'll recreate something as best as
Speaker 7: he can to see what that accident actually look like.
Speaker 7: It's cool as hell. You used to have to hire
Speaker 7: you've used to X where its used to spend millions
Speaker 7: of dollars coming up with these videos of what happened.
Speaker 7: Now a guy that understands AI and understands the industry
Speaker 7: can literally create.
Speaker 2: It in no time.
Speaker 7: I mean it's it's well, I won't say it no time,
Speaker 7: but on his spare time.
Speaker 17: So Mark, if we could, for just a moment, circle
Speaker 17: back to your video with the eight foot squirrel. So
Speaker 17: let's say you wanted a twenty five cents.
Speaker 2: No, they don't know what we're talking. Did I say
Speaker 2: that on air?
Speaker 7: Off?
Speaker 2: I forget?
Speaker 12: Sometimes you know I think you said that on air.
Speaker 2: Okay, keep going there.
Speaker 12: The eight foot squirrel with the top had in the
Speaker 12: yellow sox.
Speaker 17: So if you wanted to make that into a twenty
Speaker 17: five minute cartoon film in this case, they're not cartoons, right, well,
Speaker 17: you can do either. So and let's say you have
Speaker 17: three or four revisions along the way. What does a
Speaker 17: guy budget for something?
Speaker 2: I've never done one?
Speaker 7: So the fifteen seconds is probably going to end up
Speaker 7: costing me let's say a thousand credits, So a thousand credits,
Speaker 7: and I'm paying a BA basically one hundred month a quarter,
Speaker 7: so it's going to cost me less than one hundred bucks. Yeah,
Speaker 7: it's going to cost me five thirty bucks. You're asking
Speaker 7: me to do math on the air.
Speaker 17: Super reasonable pricing, and that sounds fascinating. I can't wait
Speaker 17: to see an example of this.
Speaker 7: Yeah, there's another one out there. I haven't done it,
Speaker 7: but it's advertised very heavily now where you can create
Speaker 7: a book. So you go on and I could say,
Speaker 7: I'm Dmitri and I want to write a book about
Speaker 7: my life, and I can literally answer a few questions
Speaker 7: and then give it direction.
Speaker 2: In other words, Oh, I remember when I.
Speaker 7: Was five years old, I grew up in blah blah blah,
Speaker 7: and do all this and answer questions.
Speaker 2: It'll actually you'll give it stories.
Speaker 7: And then it'll ask you questions about these stories and
Speaker 7: bring you through reading a book and next thing you know,
Speaker 7: your memoir is done.
Speaker 17: You know, this reminds me of a story from just
Speaker 17: a few days ago about a guy who was killed
Speaker 17: in a crash his and there was a subsequently, there
Speaker 17: was a lawsuit against the you know, the defendant who
Speaker 17: caused the death, and they created a victim impact state AI,
Speaker 17: it is that guy.
Speaker 2: It is the dead guy, grave from the grave. Did
Speaker 2: the judge allow it?
Speaker 12: Yeah, they allowed it to be.
Speaker 2: Judge allowed it.
Speaker 6: The family created it. That was I think there was
Speaker 6: the argument that they made this was the family communicating
Speaker 6: their loss.
Speaker 7: So there was one with the Trump team, uh not
Speaker 7: long ago, fighting one of these court orders on deportation
Speaker 7: or something.
Speaker 2: I forget exactly what it was. And they used AI.
Speaker 7: For a brief and what they quoted in there was
Speaker 7: AI literally made up. You know, oh you're honor please
Speaker 7: look at Smith versus Jones in case number whatever. AI
Speaker 7: literally just made one up. In other words, the AI
Speaker 7: they used made up something that never existed, but it
Speaker 7: worked perfectly for what they wanted.
Speaker 6: That as a reminder you need to check AI.
Speaker 2: And then the judge found out that it was all
Speaker 2: BS and was like, okay, this is not right. There
Speaker 2: is no Jones versus Smith.
Speaker 17: Yeah, they got in trouble. I think that was in
Speaker 17: federal court here in Denver. Actually, God was a couple
Speaker 17: of weeks ago.
Speaker 7: I thought it was funny because I really don't think
Speaker 7: they knew. I think if you don't, That's what I'm
Speaker 7: learning with Runway. The hardest part is learning how to
Speaker 7: communicate with AI. And I think what's even weirder about
Speaker 7: a program like Runway because it creates AI. It's learning
Speaker 7: you and what you want by all the revisions. So
Speaker 7: the more you use it, the more it understands who
Speaker 7: the hell you are? I mean, it's pretty crazy. I
Speaker 7: got to take a break. Any any questions or any
Speaker 7: thoughts you have on AI, I'd love to hear him.
Speaker 7: Three oh three seven one three a two five five
Speaker 7: Hold on too, We're gonna be talking about some great
Speaker 7: deals from fix it as well.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 5: Wait time for an insurance check up free no obligation
Speaker 5: comparison call Compass Insurance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three oh three
Speaker 5: seven seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 7: All right three o three seven one three eight two
Speaker 7: five five three oh three seven one three a two
Speaker 7: five five. Hannah, you've been playing around with Runway.
Speaker 2: What do you think?
Speaker 6: I'm I'm impressed.
Speaker 2: I can't believe you. What would fix it? Twenty four
Speaker 2: to seven.
Speaker 7: You're basically the marketing person yep, So honestly, what once
Speaker 7: you understand and learn the program. And I'm sure you've
Speaker 7: used lots of programs, maybe not like this kind of powerful, But.
Speaker 2: What would you really use it for?
Speaker 7: Where do you see it benefiting fix It twenty four
Speaker 7: to seven or any business like that.
Speaker 6: Well, you know what we want to do in any
Speaker 6: business is it's better to show than to tell. Let's
Speaker 6: show what the value of a business is. So I'll
Speaker 6: get photos from technicians all the time. They're showing what
Speaker 6: a system looked like before a clean and after and
Speaker 6: after a clean. Oh, that's very smart uploading those images
Speaker 6: than prompting what the process is to actually show that
Speaker 6: or have it describe what is in your system, what
Speaker 6: that means to your lungs, what you're breathing in. I mean,
Speaker 6: the options are endless. Also, it's just super fun to
Speaker 6: play with some of the photos of the technicians. Turn
Speaker 6: them into superheroes, that's cool. Or if they've made me angry,
Speaker 6: you can turn them into something else.
Speaker 7: How much would have let's say three years ago, Oh
Speaker 7: and you guys wanted to do like a realistic kind
Speaker 7: of cartoon, but it looks real. One of your technicians
Speaker 7: with the Cape Superman flying in cleaning the furnace thirty
Speaker 7: second television commercial. Honestly, how much would that have been
Speaker 7: three years ago? Production?
Speaker 6: All in fifty sixty seventy eighty thousand.
Speaker 7: Think of that, Dmitri, sixty seventy eighty thousand. Now, I
Speaker 7: mean you, once you get it down, I bet you
Speaker 7: can knock that out for less than less than five
Speaker 7: hundred bucks.
Speaker 10: Yep.
Speaker 6: Now this is absolutely fascinating, fascinating.
Speaker 2: It is fast.
Speaker 6: Thank you, thanks.
Speaker 7: Three oh three seven one three A two five five
Speaker 7: Another hour going. Look, I want to talk to you.
Speaker 7: I want to hear your calls, your complaints, your questions.
Speaker 7: Three oh three Martino, light up those phones for me.
Speaker 7: We'll see you on the other side.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com.
Speaker 14: You don't pay a cent until you're contenth.
Speaker 5: Leave time for an insurance check up free, no obligation
Speaker 5: comparison call Compass Insurance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three all three, seven,
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: When you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty.
Speaker 2: Two, ripped up.
Speaker 11: News.
Speaker 2: So you don't have.
Speaker 11: Come.
Speaker 4: Run in as as we can, Shooter's gonna help.
Speaker 19: Come man, this is the Troubleshooter Show now, Tom Martinez.
Speaker 2: Welcome all to the only show this time.
Speaker 7: We're here to solve problems, answer your questions, take complaints.
Speaker 7: We love education, we love educating you, we love being educated.
Speaker 7: We've got a bunch of deputies here to help. We've
Speaker 7: got referral list dot com that has some of the
Speaker 7: best members out there. But the bottom line is this,
Speaker 7: if you've been ripped off, if you need help, that's what.
Speaker 2: We're here for.
Speaker 7: We've been doing it for forty five years, to the
Speaker 7: tune of well over three hundred million dollars in cash,
Speaker 7: merchandise exchanges and refundsers. No other show like this. We
Speaker 7: go directly after the bad guys. We call them out,
Speaker 7: We warn the public. We help people like you that
Speaker 7: need help. Three zero three seven one three A two
Speaker 7: five five. One of our members is actually in fix
Speaker 7: at twenty four to seven when George Donaldson, the owner
Speaker 7: started here. I want to say it's been seven, eight, nine,
Speaker 7: ten years.
Speaker 2: Hannah hell long.
Speaker 6: That sounds right.
Speaker 7: It's been a long time. George is incredible. He built
Speaker 7: this company up. Yep, and you guys just knock it out.
Speaker 7: But you've got this new product that I love. In fact,
Speaker 7: I know the product very well. Generak probably the number
Speaker 7: one home generator in the world.
Speaker 2: Definitely in the country.
Speaker 7: Most people that have a home generator are going to
Speaker 7: have a Generak, and they have different kinds.
Speaker 2: You can have.
Speaker 7: Diesel, most people, if they have natural gas, will have
Speaker 7: their Generak on natural gas. That way, if the electricity
Speaker 7: goes off. But you guys are doing something amazing. But
Speaker 7: it's only the first ten ten collars, Yeah, the first
Speaker 7: or this show only.
Speaker 2: Yeah, for this show only. They're offering ten percent off.
Speaker 7: So maybe you got a solar system and you want
Speaker 7: to back up. Maybe you just want to back up
Speaker 7: if the power goes off and you don't have solar
Speaker 7: or battery. Maybe you're thinking of off grid. I don't
Speaker 7: care really what you're thinking about. These guys can come
Speaker 7: out and tell you exactly what you can get in
Speaker 7: the Generak line, and it's incredible and I've looked at them.
Speaker 7: They have ones that will automatically come on, so you
Speaker 7: don't even skip a beat.
Speaker 6: So that's exactly what we have. It's within fifteen seconds, yep,
Speaker 6: power goes out. So let's talk about you know, food
Speaker 6: in the refrigerator, if there's medications, fires all back up,
Speaker 6: exactly anything you need within fifty teen seconds, it automatically
Speaker 6: kicks on. You don't have to press any button.
Speaker 2: It's incredible.
Speaker 7: And they do all the electrical I mean, fix it
Speaker 7: twenty four to seven. Of course they do electric, HVAC, plumbing,
Speaker 7: drain cleaning, they do all that stuff. So it's a
Speaker 7: perfect fit for what they do because they already have
Speaker 7: the electricians. They don't have to. When I was looking
Speaker 7: at generators, it worked this way. I would buy the
Speaker 7: generac and then basically I had to hire everybody else
Speaker 7: to hook it up. I had to have a plumber
Speaker 7: to come out and hook up the gas lines, I
Speaker 7: had to have an electrician, and it ended up costing
Speaker 7: me a fortune. So the fact now you're dealing with
Speaker 7: a company that does it all in house, all of it.
Speaker 7: It's an incredible bargain and they'll come out, they'll talk
Speaker 7: to you about it, they'll give you the different options.
Speaker 7: More importantly, they got to size the load, figure out
Speaker 7: what do you want on the generator? Do you literally
Speaker 7: want everything on it or you just want some rooms
Speaker 7: on it. They'll figure out whatever you want done, and
Speaker 7: they'll educate you on how they were.
Speaker 6: So essentially, how today is offer works ten spots. I
Speaker 6: think we've had five fill ups so far as a
Speaker 6: five at this point. How today's offer works is folks
Speaker 6: are gonna call in, They're gonna call fix at twenty
Speaker 6: four seven. They're gonna say, what I want is I
Speaker 6: want a technician, one of the expert teams to come
Speaker 6: out for this consultation. They're gonna show you that design.
Speaker 6: They're gonna show you which unit that they would select.
Speaker 2: But they design it, uh huh.
Speaker 6: And that consultation is on the house, did it, braebe.
Speaker 6: If you're part of this ten then what they designed
Speaker 6: for you it's ten percent off And you see every
Speaker 6: part of that quote. It's a we have never done
Speaker 6: this offer before, but it is becoming one of the
Speaker 6: most popular services that we.
Speaker 2: Provide, especially in Colorado.
Speaker 6: Oh my gosh, absolutely where I live.
Speaker 7: Out in Franktown. There's quite a few people. The homes
Speaker 7: we've been looking at in sly Dell Louisiana and people
Speaker 7: in Florida. It's not it's it's very likely if you
Speaker 7: live near some of the water, you have a generator.
Speaker 7: And it is becoming so popular because people simply don't
Speaker 7: want to be without power. The rolling blackouts are a
Speaker 7: big one, you know, and they have generators that all
Speaker 7: have no problem powering your AC. People don't even know that.
Speaker 7: I mean, these things are amazing if you can yeah,
Speaker 7: I mean the whole house absolutely entirely. And what I'd
Speaker 7: suggest so big time is the natural gas. If you
Speaker 7: have it, then you have all the fuel you ever need.
Speaker 7: But if you don't have natural gas, you can do
Speaker 7: a pro paine tank, you can do diesel. They probably
Speaker 7: have gasoline, but that would be the worst out there.
Speaker 6: Go ahead, Well, what we do is natural gas and propane. Yeah,
Speaker 6: and that's what we suggest across the board.
Speaker 7: And some payers will actually do a backup and listen,
Speaker 7: I've got a neighbor that did this, so he's got
Speaker 7: natural gas coming in. If the natural gas supply goes,
Speaker 7: he's got another feeder from a propane tank. So I mean,
Speaker 7: you just can't beat it. Hopefully you never need it,
Speaker 7: but man, is it.
Speaker 12: Cool to have yeah.
Speaker 17: I mean it's just like insurance, right, I mean, you
Speaker 17: hope you never need it, literally.
Speaker 7: And they're not nearly as much as you think. I mean,
Speaker 7: when I first started looking, I thought these things were
Speaker 7: going to be fifty sixty grand. I mean, you're going
Speaker 7: to be impressed by the prices, especially with that ten
Speaker 7: percent off.
Speaker 2: But uh, seventy two did they.
Speaker 6: Call the phone number the seven two zero five six
Speaker 6: thirty nine thirty nine to get signed up? Thank you, Susan.
Speaker 6: That's exactly what they do. And I want them to
Speaker 6: mention this show. Yeah, you have to because we've never
Speaker 6: done this special before. This is brand new, first of
Speaker 6: it's kind.
Speaker 7: Seven two zero five two six thirty nine thirty nine.
Speaker 7: You know one time, by the way, I'm going to
Speaker 7: give we've got three lines open, Joseph, I'll go to
Speaker 7: you in a second. Three oh three seven one three
Speaker 7: eight two five five. When George was in one time,
Speaker 7: him and I did this special. I think it was
Speaker 7: a nineteen dollars clean Okay, he forgot to tell home base,
Speaker 7: so he had like fifty sixty seventy trouble.
Speaker 6: He was in trouble.
Speaker 2: Yeah, he was easy owner.
Speaker 6: Luckily, it's the boss.
Speaker 7: So people are like, no, I just heard it on
Speaker 7: the radio. They're like, we don't know what that special is.
Speaker 7: And so we had someone call up while George was
Speaker 7: here and goes, well, your people don't know what that
Speaker 7: special was. I assure you his people knew what that's
Speaker 7: special was in about thirty seconds.
Speaker 6: And trust be assured. Everyone our team back at the
Speaker 6: offices they know this special.
Speaker 2: Yeah, it's a it's an unslakable deal.
Speaker 7: So if you've ever even thought about it, and really
Speaker 7: you're thinking about a generator, you know, you get a
Speaker 7: free entire quote, you get to free design.
Speaker 4: You know.
Speaker 6: One of the interesting things for me also was looking
Speaker 6: what this does for home value big time on average
Speaker 6: increases it immediately five to eight percent out the gate.
Speaker 6: It's also something that people look for when they're purchasing
Speaker 6: to have that already installed. You know, you don't install
Speaker 6: it just so you can move. But that was fascinating
Speaker 6: to me what that does for the value big.
Speaker 7: Time, especially in places that are hurricane Of course, that's
Speaker 7: if we get a hurricane in Colorado, we got bigger
Speaker 7: problems in a generator.
Speaker 12: I think so.
Speaker 7: But the bottom line is it's crazy how much they
Speaker 7: add the value.
Speaker 17: Hannah, if ID said this correctly, does your generator get
Speaker 17: connected to the existing wiring infrastructure.
Speaker 12: Within the home?
Speaker 17: Where do you run all new yas and cables and
Speaker 17: break CERWS system?
Speaker 6: I said, that's about my pay grade. That's always send up.
Speaker 6: The technicians that do literally specialize in this, I.
Speaker 7: Know enough to be scary. If they have to run
Speaker 7: new stuff, it becomes crazy. You don't want to do it.
Speaker 7: So most homes they're going to be able to use
Speaker 7: your infrastructure. Yeah, and there's something else they can do
Speaker 7: that Hannah probably doesn't know. But if you don't want
Speaker 7: to wait that fifteen seconds, and most people would never
Speaker 7: do this, but let's say you had a solar system
Speaker 7: and you already had a battery backup, they can actually
Speaker 7: wire it to the generator. It knows the power goes off.
Speaker 7: That's going to be the smart box. It sends, the
Speaker 7: battery goes out and does everything while that fifteen seconds
Speaker 7: the generators starting and you don't skip a beat. That
Speaker 7: kind of system is really not necessary unless if you're
Speaker 7: in a commercial.
Speaker 2: Like a hospital. This building right here on top, or
Speaker 2: wait right outside.
Speaker 7: If you look down here, there's a thing that looks
Speaker 7: like a tractor trailer that's generator and how it works
Speaker 7: in here. If we lose power, we're still on the
Speaker 7: air while the power goes off because there's a battery
Speaker 7: in between.
Speaker 2: While that generator's firing up. We don't miss a beat.
Speaker 6: Hey, Mark. But as far as the backup to the
Speaker 6: backup like that, it could be crucial for someone on
Speaker 6: who using medical equipment at home residential, if they're on oxygen,
Speaker 6: I don't know.
Speaker 7: No, that's a great point, Suzanne, because even with that
Speaker 7: fifteen seconds, imagine if you are on oxygen at home
Speaker 7: or on a seapap. You know, people think seapaps are
Speaker 7: just for snoring. I've talked to people like I don't
Speaker 7: mind snoring. People die, people dock. I mean you know this,
Speaker 7: people stop breathing and die.
Speaker 13: We'll tell you when I first got out of the
Speaker 13: hospital leftter COVID. Oh yeah, and I was on oxygen.
Speaker 13: They gave me a big tank that was good for
Speaker 13: twenty four hours just in caves, right if the electricity
Speaker 13: went off, and I'm.
Speaker 2: Sure battery would work. Well, no, no, it was a tank.
Speaker 7: No no, I'm saying, but it was good for if
Speaker 7: the electricity went off.
Speaker 2: It took over, right. Yeah, so but that's another thing
Speaker 2: I didn't even think of, Susan And I mean, if.
Speaker 7: You have, you know, any kind of medical equipment, anything
Speaker 7: that's mission critical, having that generators insane. Almost every house
Speaker 7: we've looked at, not everyone, but everyone in Slide Dell
Speaker 7: pretty much on the water had one.
Speaker 6: Or even like having an electric vehicle. You can't charge
Speaker 6: your car, you're not going to work or something.
Speaker 7: That's another good one there. I would be a prophet
Speaker 7: good about that. You lose electricity and you have a
Speaker 7: Tesla and you didn't you don't have a gas vehicle, Yeah,
Speaker 7: you have no way to charge it. Bam, you fire
Speaker 7: around that generator. Your fifty amp is just cooking away.
Speaker 6: We're also talking about earlier the clientele and people are
Speaker 6: selecting this. When we first started doing the service, we
Speaker 6: thought it'd be folks in rural areas.
Speaker 2: No, no, no, say it for what it is.
Speaker 7: Preppers, the people that order the people that order buckets
Speaker 7: of corn that's been freeze drive, the preppers.
Speaker 6: Well, we thought there would be a very specific clientele.
Speaker 2: Go ahead.
Speaker 6: What we have learned is the majority of folks doing
Speaker 6: this they are in the metroplex they're in different city areas.
Speaker 6: They're concerned about those rolling blackouts, they've been impacted by them.
Speaker 6: They are people like you just said, somebody in the
Speaker 6: home has a medical issue or they don't want to
Speaker 6: be reliant on.
Speaker 2: I think Ted Kazinski had a generation and Mark Mark.
Speaker 6: Let's not call them preppers. We'll just say they're experiencing prepping.
Speaker 2: Yeah, we had a neighbor. I love them. Neighbor.
Speaker 7: Dave's probably my favorite neighbor. I've ever had no offense
Speaker 7: other neighbors. But he was a prepper. I mean big
Speaker 7: time buckets of food. He had enough. At one time
Speaker 7: I drove home. He had a deuce You know what
Speaker 7: a deuce and a half is. Oh yeah, full blown military
Speaker 7: vehicle he bought. I don't know what he did with
Speaker 7: it or.
Speaker 2: Where it is.
Speaker 7: It's probably in his underground bunker. Anyway, everybody hold on
Speaker 7: Joseph real quick. What is the question with ho Way
Speaker 7: in case five got to get one of our experts on.
Speaker 2: Joseph right, Yes, sir, you're up. Joseph.
Speaker 25: Yeah, it's typical. You and Tom get these calls all
Speaker 25: the time. The HOA acts like their god and uh,
Speaker 25: you have no way to fight them.
Speaker 2: What are they trying to tell you to do? Or
Speaker 2: what are they finding you for?
Speaker 25: They're finding me for an inoperable vehicle that I repaired
Speaker 25: and won't let it go. And it's like, well, what
Speaker 25: what do you guys do? You guys don't do your job?
Speaker 25: What am I paying?
Speaker 2: All right?
Speaker 7: Hold on, hold on, I get the idea of it.
Speaker 7: We'll talk about it right after this. Three oh three
Speaker 7: seven one three a two five five three oh three Martino.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content,
Speaker 5: Wait on time for an insurance check up, free no
Speaker 5: obligation comparison call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three oh
Speaker 5: three seven seven to one help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: Man dot com to list your home with Remax Alliance
Speaker 5: three oh three nine two zero sixteen twenty two.
Speaker 7: All right, three oh three seven one three eight two
Speaker 7: five five three oh three Martino, you've been ripped off
Speaker 7: or taking advantage of I'm going to jump right back
Speaker 7: to Joseph. Basically as a car. Where do you live, Joseph,
Speaker 7: I mean like, uh, just like little Tin.
Speaker 25: Where Westminster Church Rance and one hundred and fourth.
Speaker 7: So you have a car that has been broken and
Speaker 7: basically the ho Way said, you've got to get rid
Speaker 7: of it because it's it's not movable, right.
Speaker 25: Yeah, I'm rebuilding a mini Cooper with budget ay one,
Speaker 25: so it's stripped down, the motors pulled, and then I
Speaker 25: got it operable and then they came back and said no, no,
Speaker 25: you opinion.
Speaker 2: What does that mean? They said, no, you didn't. I mean,
Speaker 2: is it operable or not?
Speaker 25: No, it's not right now, but it was so and
Speaker 25: then it broke again.
Speaker 7: See here's the main thing, man, how much are they
Speaker 7: assessing you so far?
Speaker 25: Right now it's two hundred But they have a meeting
Speaker 25: with me and they're saying you never fixed it, and
Speaker 25: we're going to go back and leverage more fines on
Speaker 25: you or lean your house.
Speaker 2: Well they probably will too. They can actually put what's called.
Speaker 7: A super Liane on it, which to me is just
Speaker 7: the most insane thing in the world because in a
Speaker 7: bankruptcy and I'm not saying you'd go bankrupt over something
Speaker 7: like this a few hundred bucks. But in a bankruptcy,
Speaker 7: that's one of the things that doesn't go away. They
Speaker 7: can continue to assess fines and it's crazy. It's called
Speaker 7: a super lane. It's almost like the irs in some ways.
Speaker 7: Your best bet, and the best advice I'm going to
Speaker 7: give you, is get the car moving so the fine stop.
Speaker 7: Talk to them very nicely when they come out, and
Speaker 7: pay them the two hundred bucks. And I'm being straight up,
Speaker 7: I don't care if that's your hoa or most you
Speaker 7: have someone running that hoa or a management company. Some
Speaker 7: of them are horrible people. Some of them are like Nazis.
Speaker 7: They're just horrible. They have this little bit of power
Speaker 7: where they can assess stuff and they're going to use it.
Speaker 7: And when you pick a fight with them, they don't
Speaker 7: want to lose. They have to have the last word.
Speaker 7: So really, my advice to you is get it taken
Speaker 7: care of. I don't know where you put the car.
Speaker 7: Where can you put it?
Speaker 25: I can move it into my garage.
Speaker 2: That's what you need to do.
Speaker 7: Yeah, and out of curiosity, why didn't you do that before?
Speaker 2: Because you use it for a car, you're.
Speaker 25: Using Yeah, it's been musical cars. And the question that
Speaker 25: always becomes is, well, if they're not maintaining the neighborhood
Speaker 25: and if they're not doing this now it's like the
Speaker 25: old It's like the old argument.
Speaker 7: When the cop pulls you over, like Suzanne used to
Speaker 7: get speeding tickets like Pez candy.
Speaker 2: So when the.
Speaker 7: Cop pulls you over and you go, yeah, but that
Speaker 7: other guy was going faster than me, that doesn't matter.
Speaker 2: It's just simply it simply doesn't matter.
Speaker 7: You could have a guy with a sofa across the
Speaker 7: way that they're not finding in his front yard, but
Speaker 7: that has nothing to do with them finding you on
Speaker 7: the car.
Speaker 2: That's just how it works, man, And.
Speaker 25: That's exactly what it is. This neighborhood has really gone
Speaker 25: really bad because of lack of maintenance. But I wanted
Speaker 25: your advice.
Speaker 2: And I kiss my advice. And I'm not kidding.
Speaker 7: When you have the meeting, would I would literally say this,
Speaker 7: and I kid you not man, I'd be like, look,
Speaker 7: i've been in a bind lately. I mean it just
Speaker 7: makes up up. I mean seriously, like, hey, I've been
Speaker 7: in a bind. I'm just getting back up. I finally
Speaker 7: got the transmission done. The transmission shop had it for
Speaker 7: a while. I'm gonna push it into the garage. I
Speaker 7: really just don't. I don't want this battle. I understand
Speaker 7: the rules. Just you know, if I pay the two hundred,
Speaker 7: can we just move forward? I mean, really, I did
Speaker 7: do that, Dmitri, What do you think?
Speaker 17: No, I think that's it. It's nobody wants a junk
Speaker 17: car in their neighborhood break.
Speaker 7: Yeah, but he's saying like every other house has got something.
Speaker 17: Yeah, I mean that's probably not the defense, and I'll
Speaker 17: just do away with a car. I would hide it
Speaker 17: in the garage and then try to negotiate down whatever
Speaker 17: it is that they're trying to find you. I have
Speaker 17: a feeling their primary goal is to get rid of
Speaker 17: the junkie car that's in plane view. It's not the
Speaker 17: two hundred dollars. It's important to them. Yeah, I'm sure
Speaker 17: I would clean everything up and present the really good image, Yeah.
Speaker 7: Very good image, and just be nice to him. Hannah,
Speaker 7: what do you think have you ever been in trouble
Speaker 7: with an hoa?
Speaker 6: I've never had an HOA. I think being transparent. I
Speaker 6: wouldn't they transparent in this case? I think playing into
Speaker 6: the Mersey asking for that. Yeah, I think that is
Speaker 6: the way to go.
Speaker 7: I think it's his only way to go. When you
Speaker 7: get some of these people, the reason they run for
Speaker 7: HOA is because, honestly, there's something wrong with them.
Speaker 2: So I'll just say it. I probably irritated a lot
Speaker 2: of people.
Speaker 7: But either they have a lot of time on their
Speaker 7: hands and they want to fill time, and or or
Speaker 7: they want to be a policeman.
Speaker 2: They want to police their neighborhood.
Speaker 7: And if that's the person you're dealing with, the best
Speaker 7: way is to get on their side.
Speaker 2: Simple as that. Three zero three seven one three talk.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up, free no obligation comparison
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 7: All right, three oh three seven one three A two
Speaker 7: five five. Hey, I just got an email at Suzanne
Speaker 7: sent me from help at troubleshooter dot com. Michael says
Speaker 7: the super lean and I did know this, I should
Speaker 7: have mentioned it. But the superleen is available for up
Speaker 7: to six months of assessments, so if you do have
Speaker 7: a bankruptcy, it's basically only going to be six months.
Speaker 7: And he went on to say something that's very interesting,
Speaker 7: and that's my law. It's often the only way in
Speaker 7: HA gets paid anything from dead beats. Assessments in the
Speaker 7: normal course can continue to accrue, but the superleene never increases.
Speaker 7: So it says it that six months, and that is
Speaker 7: correct information. But it made me think of something. When
Speaker 7: I talk to people like that guy, I'd be curious
Speaker 7: what Michael thought. The guy that emailed that great information.
Speaker 7: I assume he's on an HOA board just because not
Speaker 7: only because he knows the information, but because he said
Speaker 7: paid from the dead beats. So I do want to
Speaker 7: say this, there are dead beats and neighborhoods. I've been
Speaker 7: in a neighborhood before where I couldn't believe it was
Speaker 7: Clark Farms. I'll tell people where it was. It was
Speaker 7: in Parker and it was in the early nineties and
Speaker 7: there was some neighbors that painted their house a crazy
Speaker 7: color without anything, and eventually.
Speaker 2: They had to redo it.
Speaker 7: But we had some issues like that, and there is
Speaker 7: a need for Hoa's my point in that last call
Speaker 7: to that guy. First of all, I think my advice
Speaker 7: was spot on, meaning it's time to play ball.
Speaker 8: Dude.
Speaker 7: You know you're not going to win this fight. Get
Speaker 7: the car inside and or get it mobile, get it moving,
Speaker 7: and pay the two hundred bucks and beg for forgiveness.
Speaker 7: That is probably the best advice anybody could give them.
Speaker 7: But I think I beat up on Hoa's too much.
Speaker 7: There's a reason for that. It's because the nature of
Speaker 7: this show. We get calls like that, and the ones
Speaker 7: that are frustrating are frustrating are like that guy because
Speaker 7: he's going, Hey, they're picking on me over this car.
Speaker 7: It's hard to I'm sure what he's saying is, how
Speaker 7: do they even know it's im mobile? In other words,
Speaker 7: it's a car as long as the tires are on
Speaker 7: it and the license plates in How do they know
Speaker 7: there's a transmission or not.
Speaker 12: Told us he had torn apart.
Speaker 7: Yeah, Well that's a big deal. But his point was
Speaker 7: what sucks is they're not doing things to other people.
Speaker 7: Well he might not know that actually, I mean.
Speaker 12: Know if they're getting fined or no.
Speaker 7: I mean, but really there is reasons for HOA and Michael,
Speaker 7: I'm going to tell you this. I do appreciate that.
Speaker 7: Even though that wasn't your point of the email, it
Speaker 7: was the information. It really did make me think of it.
Speaker 7: I don't think.
Speaker 2: I've ever have we ever had an issue with an Hoa, Suzanne.
Speaker 2: I had an issue with the apartment complex, but that's different.
Speaker 1: Yeah, I don't think so.
Speaker 6: I don't think we ever got like fined or I
Speaker 6: don't think so.
Speaker 7: I never got into it with an HOA. I did
Speaker 7: get into it with a management company of an apartment
Speaker 7: and I've told the story before, but the bottom line
Speaker 7: was this. Basically, we had a car that's transmission was
Speaker 7: out crazy as that sounds, and Suzanne was probably I
Speaker 7: don't know, maybe seventeen.
Speaker 2: I was nineteen, yeah, and it was.
Speaker 7: Our first apartment, literally our first apartment together, I should
Speaker 7: say that, and they.
Speaker 2: Towed my car.
Speaker 7: My friend Lonnie came over. It was a nineteen seventy
Speaker 7: nine Ford Granada and it was a C four transmission
Speaker 7: and they towed it. We ran up to grab a part.
Speaker 7: When we came back, the car was gone. We only
Speaker 7: had it. We only had the transmission out. It was
Speaker 7: just a remove and replace, drop it, put it back in.
Speaker 7: We're not like rebuilding it. But anyhow we were working
Speaker 7: on it.
Speaker 2: That was a no no.
Speaker 7: And they towed the car like within a three hour window.
Speaker 7: It was insane. So I had a big We owned
Speaker 7: a cake route at the time, so I had a
Speaker 7: big Hostess truck the size of just massive, like a
Speaker 7: UPS truck. So I put on it vector properties. The
Speaker 7: management of Sugarberry apartments are deadbeats, do not rent here.
Speaker 7: And I do remember the name of the management company
Speaker 7: in the apartments, but.
Speaker 2: I put this properties. I remember, yeah, vector Property, Sugarberry.
Speaker 7: So what I would do then is I started parking
Speaker 7: right at the leasing office up front. So within about
Speaker 7: twenty four hours or one day of doing it. And
Speaker 7: this was the kind of apartment complex they drive people
Speaker 7: around on golf carts. I'd follow people around with my
Speaker 7: Hostess truck with the message behind their golf carts and
Speaker 7: I would talk to people. Well, what happened was they
Speaker 7: got my car towed back and we put the transmission
Speaker 7: back in, and I was happy that's what happened, but
Speaker 7: I was made I had to go through all that.
Speaker 7: Think of all the time I went through to prove
Speaker 7: my point. But anyhow, I just stand your point. But
Speaker 7: I don't understand what the giant Hostess truck had.
Speaker 12: To do with it.
Speaker 7: Well, it was a big area because on the side
Speaker 7: of it, I put a massive message on it.
Speaker 2: What was the message that the apartment complex sucked?
Speaker 7: And I parked it right in front of where people
Speaker 7: go into leasey apartments.
Speaker 2: Does that make sense now?
Speaker 12: Yeah, that's impressive.
Speaker 2: So within twenty four hours they had my car towed
Speaker 2: back and allowed me time to put the transmission in.
Speaker 7: So you know, that's maybe that's why I do a
Speaker 7: show like this. Hey, Gordon, what's going on with you?
Speaker 26: Sir? Yeah, thanks for taking my call. Of course, Gordon,
Speaker 26: I had a comment about that sixteen year old kid
Speaker 26: that got arrested for DUI. I heard it on the podcast.
Speaker 23: Oh yeah, from a few days ago Mark and the
Speaker 23: dad was really upset and his son was completely sober.
Speaker 7: Let me do this, Gordon. I'm going to put you
Speaker 7: on hold. I'm going to take you right after the break,
Speaker 7: but I'll recap for everybody. A couple of days ago,
Speaker 7: guy calls up Parker Police Department pulled his kid over.
Speaker 7: He was coming back from a lacrosse game. Sixteen year
Speaker 7: old kid, new driver. Of course, the cop pulled him
Speaker 7: over because he had his headlights off and it was
Speaker 7: dusk and possibly dark.
Speaker 2: I don't know.
Speaker 7: I didn't even get into that part, but he pulled
Speaker 7: him over for that. And I guess the kid when
Speaker 7: he was pulling over might have scraped one of his tires.
Speaker 7: Pulled him over, and what happened was he had bloodshot eyes.
Speaker 7: According to the cop, he did take a roadside sobriety
Speaker 7: where you touch your nose and walk or whatever that
Speaker 7: looks like.
Speaker 2: I'm not sure.
Speaker 7: So they did do that, and then the kid said
Speaker 7: he hadn't been drinking. The cop arrested him, brought him
Speaker 7: down to the police station. He blew zeros, He had
Speaker 7: no drugs, he had no alcohol, nothing. The cop said
Speaker 7: he made a mistake and the father came and picked
Speaker 7: him up. We had police officers calling about in a
Speaker 7: lot of things. I'll be curious what Gordon has to
Speaker 7: say about it.
Speaker 5: Hold on, go with a sure thing Denver's best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance checkup free, no obligation.
Speaker 5: In comparison, call Compass Insurance. Pay too much your coverage
Speaker 5: at dozens of insurance companies find out now three three
Speaker 5: seven to seven to one help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: Man dot com to list your home with Remax Alliance
Speaker 5: three oh three nine two zero sixteen twenty two.
Speaker 2: All Right, Gordon called up.
Speaker 7: He had a comment about the kid that got arrested
Speaker 7: for DUI the blewe Zeros in Parker.
Speaker 2: Gordon, what do you say, sir.
Speaker 26: Well, first of all, I'll tell you where I'm coming from. Sure,
Speaker 26: I'm a held a CDL majority of my life, and
Speaker 26: pretty much every company I worked for required us to
Speaker 26: take defensive driving courses, probably.
Speaker 9: At least once a year.
Speaker 2: Got it and that part.
Speaker 26: Of the part of those courses were too kind of
Speaker 26: read what other drivers are doing? Okay, and this kid
Speaker 26: had three strikes against him.
Speaker 2: Well, he had his headlights off, he also had he
Speaker 2: hit the curb, and I assume you're saying the third
Speaker 2: strike was the red eyes exactly.
Speaker 26: Yeah, I agree, and that's and yeah, I would be
Speaker 26: mad too. I don't blame him for being mad.
Speaker 7: Yeah, the father, the father was mad as hell. He
Speaker 7: wanted to sue him. I don't know what you would
Speaker 7: possibly sue for. I thought that was silly. But I
Speaker 7: will say this, I would be upset at as a
Speaker 7: father too. First of all, I'd be relieved because i'd
Speaker 7: probably kill my kid if he was drinking at sixteen
Speaker 7: and driving. But when they blow zeros, I'd be very
Speaker 7: Imagine the phone call Dad, They're getting ready to take
Speaker 7: me to the police station for a DUI, and then
Speaker 7: you've got to go down and get the kid. Then
Speaker 7: you get down there and find out he wasn't drinking.
Speaker 7: I'd be pissed.
Speaker 25: Man.
Speaker 26: Oh yeah, I would too. But you know, everybody that
Speaker 26: gets pulled over, that's one of the first things they
Speaker 26: ask you is you've been drinking?
Speaker 2: Yeah, And he said no.
Speaker 10: Say no.
Speaker 12: Yeah.
Speaker 26: Everybody says no.
Speaker 2: Sweet And I get it, Gordon. And the CDL is
Speaker 2: a big deal. Man.
Speaker 7: If you get caught with any alcohol in your system
Speaker 7: with the CDL, you're cooked, right, I mean even under
Speaker 7: the limit exactly. Yeah, that's a big deal, and I
Speaker 7: appreciate the comment. The only reason if you want to
Speaker 7: call back in tomorrow, I'd love to talk to you,
Speaker 7: but I got to talk to Steve Moss real quick.
Speaker 2: Rock and Roll Brewery. Rock and Roll do beer, Steve.
Speaker 7: I know you're doing a cornhole tournament in the next
Speaker 7: couple weeks, but what's going on this weekend.
Speaker 2: At Rock and Roll Brewery. I've been up there, Susanna
Speaker 2: and I went up. Babe. You had a great time,
Speaker 2: didn't you.
Speaker 6: Wonderful time.
Speaker 7: It is the coolest place. It's like a micro brewery.
Speaker 7: He's got seventeen different kinds of beers. Whereabouts you located.
Speaker 7: What's the easiest way for people to get up there, Steve?
Speaker 7: Or just go to the I think they just go
Speaker 7: to the website and find that out, but please talk
Speaker 7: my friend.
Speaker 10: Yeah, the address will be on the website. It's right.
Speaker 10: It's actually across the street from iris Stone city limits,
Speaker 10: so it's a long amount address, but it's not incorporated,
Speaker 10: so it's you know, a little bit about three miles
Speaker 10: east of I twenty five from exit two forty exit. Basically,
Speaker 10: we were going to give away some NASCAR tickets for
Speaker 10: the good for Colorado National Speedway. Now, we're a sponsor
Speaker 10: of THEIRS and they sponsor UP and we kind of
Speaker 10: do things together. So for your callers, if they register this,
Speaker 10: you don't have to have reservations to go to the
Speaker 10: beer garden, but it's recommended because we only have a
Speaker 10: twenty five person capacity. They go on and register and
Speaker 10: let me know when they show up on Saturday, anytime
Speaker 10: Saturday and mention their name and you know, show their
Speaker 10: idea or whatever. We'll give them a free VIP NASCAR
Speaker 10: ticket good for this season.
Speaker 2: That is really cool.
Speaker 7: A lot of people don't even know we have NASCAR
Speaker 7: here and it's just unbelievable. Now I do we want
Speaker 7: to tell people this man, it is the coolest brewery.
Speaker 7: Suzanna and I are brewery people. We travel a lot.
Speaker 7: We always hit breweries. This is one of the most
Speaker 7: unique breweries. They're only open on Saturdays, though, please check
Speaker 7: it out. There's other breweries around him too. Put them
Speaker 7: on that list so you can hit two or three
Speaker 7: different breweries. Steve is a great guy. In fact, he
Speaker 7: does our theme songs. That's why we have him on
Speaker 7: all the time. And he did the tree farm. Everybody
Speaker 7: he's heard of that rock and roll, rock and rolled
Speaker 7: out beer, rock and rolled out beer.
Speaker 2: Hopefully we see you there