WEBVTT 1 00:00:01.080 --> 00:00:11.080 Yea RiPP you need advice so you don't have. 2 00:00:13.320 --> 00:00:15.720 Come running just as fast as we can. 3 00:00:16.640 --> 00:00:22.679 Shooter's gonna help come Ma Dix's The Troubleshooter Show. 4 00:00:23.280 --> 00:00:28.920 No Tom Martino, Hey Tom Martino here, Welcome to the show. 5 00:00:29.000 --> 00:00:31.679 Three oh three seven one three talk three oh three 6 00:00:31.879 --> 00:00:35.880 seven one three eight two five five. We got a 7 00:00:35.880 --> 00:00:39.200 lot to talk about today. As usual. That's what we do. 8 00:00:39.280 --> 00:00:42.320 We talk, and we solve problems, and we answer questions 9 00:00:42.320 --> 00:00:44.880 and we take complaints. And this that was brought to 10 00:00:44.880 --> 00:00:46.920 you by water Pros, the best water systems at the 11 00:00:46.960 --> 00:00:50.479 lowest prices anywhere. And I mean that sincerely. I mean, 12 00:00:50.520 --> 00:00:53.600 if you're gonna I've said this before, you take supplements, organics, 13 00:00:54.240 --> 00:00:57.439 you take a hormone replacement whatever, for your health. Water 14 00:00:57.560 --> 00:01:00.719 is primary. Water is primary. Reverse us most is at 15 00:01:00.719 --> 00:01:04.480 your kitchen sink. Used to be just for that system 16 00:01:04.519 --> 00:01:07.760 around fourteen hundred and then the whole house system for 17 00:01:07.879 --> 00:01:12.120 softening was like three or four grand. But both right 18 00:01:12.159 --> 00:01:14.879 now thirty one ninety five. The best, dear, you're gonna 19 00:01:14.920 --> 00:01:17.480 find anywhere. As I said, plumbers would charge more than 20 00:01:17.480 --> 00:01:19.840 twelve grand. Waterpros dot net three oh three eight six 21 00:01:19.879 --> 00:01:22.159 two five five five four. Let's go to the phones. 22 00:01:22.599 --> 00:01:24.400 I'm going to go to people who've been waiting the longest. 23 00:01:24.439 --> 00:01:27.040 Right away, Katie. Let's just take Katie right now. Katie. 24 00:01:27.040 --> 00:01:29.840 What and by the way, I do have a guest 25 00:01:29.840 --> 00:01:31.799 with me. We'll talk about that. We also have some 26 00:01:31.840 --> 00:01:35.599 follow ups that Mark started yesterday. And let's take Katie 27 00:01:35.680 --> 00:01:37.359 right now, Katie, go ahead, what's happening? 28 00:01:37.400 --> 00:01:42.120 Okay, Yes, I've listened to you since I was like 29 00:01:42.200 --> 00:01:44.120 five years old, and oh I hated. 30 00:01:44.319 --> 00:01:46.120 Now that puts a lot of pressure on me, Katie, 31 00:01:46.640 --> 00:01:47.719 that puts a lot of pressure on it. 32 00:01:47.840 --> 00:01:48.480 Let's do it. 33 00:01:48.560 --> 00:01:51.959 I always wanted to play music, but I love you 34 00:01:52.079 --> 00:01:56.040 and I trust you, and my friend wanted. 35 00:01:55.799 --> 00:01:57.760 Me to call you. Huh, what's going on? 36 00:01:58.040 --> 00:02:01.439 Actually he said, who's the person in charge of the 37 00:02:01.519 --> 00:02:04.359 radio station? I said, what are you talking about? He said, 38 00:02:04.400 --> 00:02:06.799 the guy? The guy he talked about, And I said, 39 00:02:06.840 --> 00:02:12.800 Tom Martine. Anyway, my friend, he's on hospice. He's not 40 00:02:12.960 --> 00:02:18.639 doing too well and he wants to do the death 41 00:02:18.719 --> 00:02:23.599 with dignity and he's at Denver Health right now and 42 00:02:24.199 --> 00:02:30.879 nobody what is his condition, Katie, Well, he's on hospice. 43 00:02:30.919 --> 00:02:34.400 He's in stage heart failure. And he was on a 44 00:02:34.439 --> 00:02:38.039 morphine drip and everything like that. But he's gone real 45 00:02:38.120 --> 00:02:44.159 downhill in the last two weeks. And yeah, he wants 46 00:02:44.199 --> 00:02:47.520 to do death with dignity. And so he came to 47 00:02:47.800 --> 00:02:52.639 Denver General and they seem to not really know what 48 00:02:52.919 --> 00:02:55.360 he's talking about, and they want. 49 00:02:55.199 --> 00:02:59.560 To try to put on is he on medicaid. 50 00:03:01.400 --> 00:03:05.280 In Denver Health Medicaid? He thought he was on regular Medicaid, 51 00:03:05.360 --> 00:03:08.240 but apparently it's Denver Health. I don't know what that means. 52 00:03:08.719 --> 00:03:14.240 It means it's great coverage. Denver Health does a great 53 00:03:14.280 --> 00:03:16.039 joke anyway. 54 00:03:16.360 --> 00:03:23.159 So are you saying he wants to die pretty much? 55 00:03:23.360 --> 00:03:27.599 I mean, are they not listening to him? 56 00:03:29.319 --> 00:03:32.240 There's no place for him. I have no place to 57 00:03:32.360 --> 00:03:35.479 take him, and I have no medication for him, and 58 00:03:35.560 --> 00:03:36.960 I'm this caretaker, but. 59 00:03:37.360 --> 00:03:42.879 I just right now though he's at Denver General right now, yes, sir, 60 00:03:43.639 --> 00:03:48.000 And he is in hospice care within Denver General. 61 00:03:50.280 --> 00:03:54.479 He was Denver Hospice, Yeah he was, but then he 62 00:03:54.520 --> 00:03:56.199 had a stroke and a seizure. 63 00:03:55.879 --> 00:04:00.240 And okay, God, now he's okay. So he was in 64 00:04:00.400 --> 00:04:06.599 Denver Hospice then got transferred to General Denver General. Okay, Yes, 65 00:04:07.039 --> 00:04:09.800 and you know where is he gonna go? Where's he 66 00:04:09.879 --> 00:04:10.599 gonna go? Now? 67 00:04:12.280 --> 00:04:14.080 I have a good question. 68 00:04:14.680 --> 00:04:17.319 Wait, wait, wait, who's talking? Is he is somebody on 69 00:04:17.360 --> 00:04:17.959 the phone with you? 70 00:04:18.680 --> 00:04:20.480 I'm on the phone with you, guys. 71 00:04:20.480 --> 00:04:24.439 Oh sorry, that's my patient. Yeah, that's Clinton. He's the 72 00:04:24.519 --> 00:04:25.839 one that needs to care. 73 00:04:26.040 --> 00:04:32.360 That's Clinton. Clinton. You're on the phone right now? Clinton? 74 00:04:32.480 --> 00:04:34.839 Are you You're at Denver General right now? 75 00:04:36.199 --> 00:04:36.399 Yeah? 76 00:04:36.639 --> 00:04:39.199 They don't want to pick up put me anywhere? 77 00:04:41.199 --> 00:04:45.319 Yeah, nobody can help him. No, I would sink he 78 00:04:45.439 --> 00:04:47.680 wants by dignity, which. 79 00:04:48.560 --> 00:04:51.920 Wait a minute, knew nothing about. Can he go back 80 00:04:52.000 --> 00:04:54.480 to Denver Hospice? 81 00:04:54.879 --> 00:04:56.399 No, No, won't take him back. 82 00:04:57.319 --> 00:04:59.240 Why won't they take him back? 83 00:05:00.199 --> 00:05:05.240 He called his arm Lietnam, and he called and they said, okay, 84 00:05:05.360 --> 00:05:08.160 go to the emergency room be seen. He had a 85 00:05:08.199 --> 00:05:12.639 stroke and a seizure in the emergency room. And now 86 00:05:12.800 --> 00:05:15.519 they won't take him back and nobody will take him. 87 00:05:15.639 --> 00:05:17.360 Was he actually anywhere? 88 00:05:17.560 --> 00:05:17.959 Was he. 89 00:05:19.360 --> 00:05:27.199 Was he actually in the place? Was he actually hostice? 90 00:05:27.720 --> 00:05:29.360 I was on actual hospice. 91 00:05:30.360 --> 00:05:34.439 He was on hospice. But yeah, he wasn't impatient just yet. 92 00:05:34.600 --> 00:05:38.560 They gave him his medication and stuff like that. But yeah, 93 00:05:38.600 --> 00:05:43.720 he wasn't impatient, but now nobody will take him. He 94 00:05:43.759 --> 00:05:47.680 has no bed anywhere, he has no medications, and everybody says, well, 95 00:05:47.680 --> 00:05:52.639 help will help, will help, and nobody will help. There's 96 00:05:52.680 --> 00:05:57.240 nothing he wants to do. Death with dignity. Uh huh. 97 00:05:57.800 --> 00:06:00.800 Denver General participates in and you got to have two 98 00:06:00.839 --> 00:06:06.959 doctors sign off. And but yet even though he's here 99 00:06:07.120 --> 00:06:11.920 and he's being seen, nobody seems to I see. 100 00:06:12.040 --> 00:06:14.319 So what is the plan for him right now? 101 00:06:15.959 --> 00:06:18.399 I have no plans. That's why I'm calling you. 102 00:06:19.079 --> 00:06:22.360 And you're are you actually a healthcare worker, Katie? 103 00:06:23.199 --> 00:06:27.160 No? No, I just I met him three months ago. 104 00:06:27.319 --> 00:06:30.240 He has no friends or family or anything. And I 105 00:06:30.360 --> 00:06:33.319 met him a couple of months ago, and I'm his caretaker, 106 00:06:33.399 --> 00:06:33.800 but I'm not. 107 00:06:33.959 --> 00:06:38.959 And how'd you how'd you meet him? 108 00:06:39.240 --> 00:06:39.439 Meet? 109 00:06:40.000 --> 00:06:40.240 Yeah? 110 00:06:40.879 --> 00:06:44.279 Uh at a respect care. I was just seen at 111 00:06:44.279 --> 00:06:48.720 a hospital. I had some medical conditions and uh so 112 00:06:49.000 --> 00:06:50.839 I was in a respect care and he was in 113 00:06:50.959 --> 00:06:54.639 a respect care and that's how we met. But he 114 00:06:55.240 --> 00:06:58.560 was much better two months ago. And now he's gone 115 00:06:58.920 --> 00:07:03.759 real downhill, real fast, and he's kind of bluffed all hope, 116 00:07:03.800 --> 00:07:05.879 and I don't know what to do. 117 00:07:06.399 --> 00:07:10.639 I mean, there's a patient advocate. There's a patient advocate 118 00:07:10.759 --> 00:07:15.079 at Denver General. Did you talk to the patient? Did 119 00:07:15.120 --> 00:07:16.920 you talk to the patient advocate? 120 00:07:18.600 --> 00:07:21.240 No? I guess I can call I thought a social 121 00:07:21.279 --> 00:07:22.800 worker and a case manager? 122 00:07:22.879 --> 00:07:26.160 And does he have a does he have a case manager? 123 00:07:28.800 --> 00:07:31.000 Not particularly? No? 124 00:07:31.439 --> 00:07:33.279 And when you said a case manager, who would you 125 00:07:33.319 --> 00:07:33.759 talk to. 126 00:07:35.319 --> 00:07:39.079 The earlier today a social worker called and said, you know, 127 00:07:39.839 --> 00:07:42.519 there's a couple of barriers he can't get in. He 128 00:07:42.600 --> 00:07:43.879 can't get in, and. 129 00:07:44.839 --> 00:07:47.639 A couple barriers where he can't get in where. 130 00:07:48.879 --> 00:07:54.000 Anywhere? Any hospice, any bed, any anywhere? And I have 131 00:07:54.079 --> 00:07:54.519 no place? 132 00:07:54.759 --> 00:07:56.319 Do you have a medication? 133 00:07:57.399 --> 00:08:00.839 And do you have you have the right to talk? 134 00:08:00.920 --> 00:08:04.040 I mean, excuse me you they talk to you about 135 00:08:04.079 --> 00:08:07.560 it with hippa, right, they have no problem talking to you, right? 136 00:08:08.560 --> 00:08:12.639 Yeah, No, I'm his power of attorney and caretaker. Yeah. 137 00:08:12.879 --> 00:08:18.800 Can I give you the number for the advocate? I 138 00:08:18.839 --> 00:08:22.279 think wait a minute, never mind, wait wait, wait, hold on, 139 00:08:24.879 --> 00:08:27.439 what's that? Hold on one second, I'm trying to find 140 00:08:27.439 --> 00:08:33.879 the advocate themselves. I had it, but you need we 141 00:08:34.320 --> 00:08:38.159 need to help. Have someone help you? Is Deputy doc 142 00:08:38.200 --> 00:08:38.720 on today? 143 00:08:40.519 --> 00:08:44.360 I'm sorry, I want to see if Tom and studio 144 00:08:44.639 --> 00:08:46.639 I think your note doc, if. 145 00:08:46.360 --> 00:08:52.240 She's got what I don't understand, they don't know. Yeah, hey, Doc, 146 00:08:52.639 --> 00:08:57.000 do they have do they allow people to die? I 147 00:08:57.279 --> 00:08:59.679 know this sounds weird. Do they allow people to take 148 00:08:59.720 --> 00:09:00.919 a more fiend drip and die? 149 00:09:01.480 --> 00:09:05.200 I'm not I'm not sure that euthanasia is still is 150 00:09:05.320 --> 00:09:06.919 legitimate in Colorado? 151 00:09:08.320 --> 00:09:10.519 But right now the other. 152 00:09:10.480 --> 00:09:13.120 Day because he was so frustrated, But yes. 153 00:09:13.279 --> 00:09:16.559 I think you're right on the first step is let's 154 00:09:16.559 --> 00:09:20.799 talk to the You gotta call and talk specifically. 155 00:09:21.080 --> 00:09:22.519 Yeah, let's have you called. 156 00:09:22.879 --> 00:09:25.559 You have to call Denver Health and ask for the 157 00:09:25.600 --> 00:09:29.559 patient advocate. Now Deputy doc will oversee this and get 158 00:09:29.759 --> 00:09:34.799 Deputy Doc will give you steps to do and then 159 00:09:36.399 --> 00:09:41.279 oh good, okay, Now Clinton, Clinton, are you still there? 160 00:09:42.559 --> 00:09:44.039 Yeah? 161 00:09:44.120 --> 00:09:47.679 Clinton, what do you want? What do you want to do? 162 00:09:49.559 --> 00:09:55.159 I want to die, So you would like right now 163 00:09:56.200 --> 00:09:59.879 to just pass away? And is that where you were 164 00:10:00.080 --> 00:10:03.960 heading with Denver Hospice before this stroke? 165 00:10:05.759 --> 00:10:07.720 Yeah? 166 00:10:08.200 --> 00:10:09.240 I already knew. 167 00:10:09.000 --> 00:10:10.039 That I was a goner. 168 00:10:10.799 --> 00:10:13.360 Where were you getting hospice at home or were you 169 00:10:13.519 --> 00:10:15.279 actually at Denver Hospice? 170 00:10:16.879 --> 00:10:21.279 I was at the respite home when I was on 171 00:10:22.559 --> 00:10:23.159 when I was. 172 00:10:23.120 --> 00:10:28.399 On hospice, Okay, that was. That's over you. You were 173 00:10:28.480 --> 00:10:30.840 right in their facility. 174 00:10:31.960 --> 00:10:35.360 No, I was not in the facility yet, I was. 175 00:10:35.480 --> 00:10:40.919 You were at home. Helped me out? What home, Katie? 176 00:10:41.039 --> 00:10:46.480 Where was he was at? It's what is it California 177 00:10:46.600 --> 00:10:48.039 or South Street or something? 178 00:10:50.279 --> 00:10:53.399 Okay, in respite care? Okay? Where was he before that? 179 00:10:55.200 --> 00:10:55.600 Uh? 180 00:10:55.639 --> 00:10:58.120 He's from Nebraska. He came out here for a heart 181 00:10:58.159 --> 00:11:01.279 surgery and then they told him his heart was too 182 00:11:01.279 --> 00:11:05.120 weak and it's at five percent and he was too 183 00:11:05.159 --> 00:11:08.759 weak to help the heart surgery, so they canceled that 184 00:11:08.879 --> 00:11:10.600 and they put him in a resk at home, and 185 00:11:10.879 --> 00:11:15.519 that's where he was, and Denver Hostas was bringing him 186 00:11:16.000 --> 00:11:17.639 nice for glycerine and more. 187 00:11:17.759 --> 00:11:19.720 I get it, I get it. So they were keeping 188 00:11:19.759 --> 00:11:21.799 him comfortable. But then he had the stroke and was 189 00:11:21.840 --> 00:11:27.200 transferred to Denver. Yes, yes, and Denver Health they won't 190 00:11:27.240 --> 00:11:30.919 take now, Denver Health says. Denver Health says, the immediate 191 00:11:31.000 --> 00:11:33.799 danger is gone and now he needs to leave, but 192 00:11:33.840 --> 00:11:35.679 there's nowhere to put him. 193 00:11:36.360 --> 00:11:36.960 Pretty much. 194 00:11:37.039 --> 00:11:41.200 Yeah, okay, hold on, hey, deputy doc. Yeah, let's make 195 00:11:41.240 --> 00:11:43.480 some real let let's let's do some calls here. This 196 00:11:43.559 --> 00:11:47.120 is a terrible situation, all right. You know what? 197 00:11:47.279 --> 00:11:49.840 Text me the number for the patient advocate, and we'll 198 00:11:49.840 --> 00:11:53.720 love it through a conversation with me, Katie and the advocate. 199 00:11:54.320 --> 00:11:57.840 Yeah, it's the general number. Doc. Okay, they say they'll 200 00:11:57.840 --> 00:12:01.480 transfer you. They don't, They don't. It's six. It's three 201 00:12:01.519 --> 00:12:07.360 oh three six zero two twenty nine point fifteen six 202 00:12:07.519 --> 00:12:11.600 zero two twenty nine fifteen. Listen, we have a lot 203 00:12:11.639 --> 00:12:14.399 to talk about. Hang in. Uh, we'll see what we 204 00:12:14.440 --> 00:12:17.679 can do, Katie. Three o three seven to one three 205 00:12:18.519 --> 00:12:27.320 eight two five five. Go with a sure thing Denver's 206 00:12:27.360 --> 00:12:30.240 best roofer Excel Roofing dot com. You don't pay a 207 00:12:30.320 --> 00:12:36.799 cent until you're contenth time for an insurance check up free, 208 00:12:36.879 --> 00:12:40.639 no obligation. In comparison, call Compass Insurance. Paying too much 209 00:12:40.759 --> 00:12:43.679 your coverage at dozens of insurance companies find out now 210 00:12:43.759 --> 00:12:46.279 three oh three seven seven to one help. You'll think 211 00:12:46.279 --> 00:12:48.840 you're his only customer when you choose Frank Durand the 212 00:12:48.919 --> 00:12:51.559 real estate Man dot com to list your home with 213 00:12:51.679 --> 00:12:57.320 Remax Alliance three oh three nine two zero sixteen twenty two. Hi, 214 00:12:57.440 --> 00:13:00.519 Tom Martino, your troubleshooter three oh three seven one three 215 00:13:00.559 --> 00:13:03.559 talks seven one three eight two five five. So I 216 00:13:03.600 --> 00:13:07.559 want to go to Hannah who was on yesterday? And 217 00:13:07.600 --> 00:13:15.279 the way I understand it, Hannah, you deposited some money 218 00:13:15.399 --> 00:13:21.080 or your or your stepfather did and it never showed 219 00:13:21.159 --> 00:13:25.919 up in the account and you used a machine to 220 00:13:25.960 --> 00:13:29.279 do it, right? Is that right? Or he did? Yeah, 221 00:13:29.799 --> 00:13:31.879 your sixty eight year old stepfather. 222 00:13:33.120 --> 00:13:35.120 Yeah, I went to a bitcoin ATM. 223 00:13:35.519 --> 00:13:37.679 He went, oh a bitco hold on. It was a 224 00:13:37.720 --> 00:13:38.919 bitcoin ATM. 225 00:13:39.879 --> 00:13:42.480 It was a bit a Beena bitcoin ATM. It was 226 00:13:42.559 --> 00:13:45.679 located inside of a wine and spirit store. 227 00:13:46.240 --> 00:13:48.480 Now what was the hold on? What was he deposited? 228 00:13:48.519 --> 00:13:53.639 Was he buying forty two thousand dollars in bitcoin derivative? 229 00:13:53.960 --> 00:13:57.399 He was not on? On two separate occasions, who have 230 00:13:57.519 --> 00:14:01.600 instructed by someone who to be an employee of Wills 231 00:14:01.639 --> 00:14:07.919 Fargo to go and withdraw funds from his big accounts 232 00:14:08.759 --> 00:14:14.399 to secure them. And he took he went into the 233 00:14:14.440 --> 00:14:17.679 branch to withdraw the funds and was instructed to go 234 00:14:17.720 --> 00:14:20.600 put them into the ATM because that's where they would 235 00:14:20.600 --> 00:14:21.000 be sticking. 236 00:14:21.159 --> 00:14:23.039 So how did he get this phone call? Did he 237 00:14:23.159 --> 00:14:24.879 contact someone? 238 00:14:25.399 --> 00:14:31.600 He contacted? Initially he contacted Microsoft because he got to 239 00:14:31.639 --> 00:14:36.519 pop up on his computer saying that Donald it was contaminated. 240 00:14:36.600 --> 00:14:39.879 Then they have his information, so then they caught. 241 00:14:39.759 --> 00:14:41.759 So then did they call him or did they email 242 00:14:41.799 --> 00:14:45.559 them about going to a machine? It was over the phone, 243 00:14:46.360 --> 00:14:48.799 and then he believed him, and so he took forty 244 00:14:48.840 --> 00:14:50.200 two thousand in cash. 245 00:14:51.440 --> 00:14:54.279 He took twenty thousand on one day, twenty thousand on 246 00:14:54.320 --> 00:14:59.120 a different day. The two thousand dollars was actually gift 247 00:14:59.159 --> 00:15:01.919 cards that they asked him to purchase and provide. 248 00:15:01.480 --> 00:15:04.000 It be And he never talked to you about it 249 00:15:04.080 --> 00:15:05.840 or anything. He just went ahead and did it. 250 00:15:05.840 --> 00:15:08.440 Did not, Yes, my mom is the one that actually 251 00:15:08.480 --> 00:15:09.559 contacted me about it. 252 00:15:09.679 --> 00:15:13.679 So he went to a store and this machine is 253 00:15:13.720 --> 00:15:16.840 where you normally buy bitcoins? Is that correct? 254 00:15:17.720 --> 00:15:20.480 Now? I have no idea what you do with the bitcoin. 255 00:15:21.240 --> 00:15:23.360 What's the name of the bitcoin machine? 256 00:15:24.600 --> 00:15:26.519 It's Athena Bitcoin Athena. 257 00:15:26.639 --> 00:15:26.960 It did. 258 00:15:29.120 --> 00:15:32.519 And you know, I actually found a similar article and 259 00:15:32.559 --> 00:15:33.759 I emailed it to the. 260 00:15:34.279 --> 00:15:35.039 Email that you have. 261 00:15:35.559 --> 00:15:38.200 Yeah, an elderly woman that happened to in Ohio. 262 00:15:39.360 --> 00:15:42.399 Yeah, it's happening all over the country. What's happening is 263 00:15:43.080 --> 00:15:44.120 do you know about it? Dimitri? 264 00:15:44.480 --> 00:15:44.600 Oh? 265 00:15:44.679 --> 00:15:46.200 Yeah, it's a super common scam. 266 00:15:46.279 --> 00:15:49.919 People will implant to pop up on your computer claiming 267 00:15:49.919 --> 00:15:51.120 that they're from Microsoft. 268 00:15:51.159 --> 00:15:53.320 It's almost always from Microsoft. 269 00:15:53.440 --> 00:15:55.559 And then they tell you that you have to deposit 270 00:15:55.639 --> 00:15:58.480 money into some ATM machine and that's it. 271 00:15:58.519 --> 00:16:00.000 That's the last thing you'll see of that money. 272 00:16:00.919 --> 00:16:04.799 Yeah. And then when you deposited into that machine, it 273 00:16:05.440 --> 00:16:07.320 went to that other person's account. 274 00:16:08.759 --> 00:16:11.159 Yes, I'm assuming so he said he was given a 275 00:16:11.240 --> 00:16:16.279 QR code, a QR code to you. So my best 276 00:16:16.279 --> 00:16:21.279 assumption is that it's deposited into whoever, whoever's account like 277 00:16:21.360 --> 00:16:22.320 QR code least two. 278 00:16:23.159 --> 00:16:26.080 Hey, Tom, Yes, sir, so I was at the liquor 279 00:16:26.120 --> 00:16:27.919 store yesterday where this ATM. 280 00:16:28.159 --> 00:16:30.080 Yeah, because Mark took the call and you went out 281 00:16:30.120 --> 00:16:30.679 looked at it. 282 00:16:30.720 --> 00:16:35.000 I did, And what did you find? Well, it looks 283 00:16:35.039 --> 00:16:38.759 like a normal ATM. There's it says bitcoin and Athena 284 00:16:39.120 --> 00:16:43.279 is the company that manages it. There's a when you 285 00:16:43.320 --> 00:16:46.000 walk up to the screen, there's a it looks like 286 00:16:46.559 --> 00:16:49.200 it's a red stop sign, and it goes through all 287 00:16:49.200 --> 00:16:55.080 these disclosures about this is bitcoin, these transactions are non refundable. 288 00:16:56.440 --> 00:16:59.679 And what does it talk about? Like what do you mean, like, 289 00:17:00.159 --> 00:17:04.480 so is the machine for buying bitpoint? Yes it is, 290 00:17:05.960 --> 00:17:09.200 that's the only So was he did he have to 291 00:17:09.240 --> 00:17:11.519 put Like if you want to put money into their 292 00:17:11.559 --> 00:17:14.119 doc I mean, excuse me a dollar. If you want 293 00:17:14.160 --> 00:17:16.839 to put money into there, do you have to buy 294 00:17:16.880 --> 00:17:18.920 something or does it just like if you just want 295 00:17:18.960 --> 00:17:22.880 to deposit money, Hanna, was he given instructions on where 296 00:17:22.920 --> 00:17:25.720 to deposit it? Like what to put in the How 297 00:17:25.720 --> 00:17:28.039 does that work? Dollar? You just walk up? If you 298 00:17:28.200 --> 00:17:30.559 just walked up with twenty grand one day and you 299 00:17:30.599 --> 00:17:32.759 want to feed it into the machine, it must ask 300 00:17:33.160 --> 00:17:34.200 where you want it to go? 301 00:17:35.200 --> 00:17:39.240 Well, yeah, actually, I mean right, I mean it must 302 00:17:38.839 --> 00:17:42.440 I'm like fifty bucks, but yeah, there's a slot. 303 00:17:42.519 --> 00:17:43.759 Did you put your cash in? 304 00:17:44.200 --> 00:17:46.839 But for what I mean when you shop at the store, 305 00:17:46.880 --> 00:17:48.839 you don't wait a minute. When you shop at the store, 306 00:17:48.880 --> 00:17:51.160 you don't pan that machine. What is the purpose of 307 00:17:51.160 --> 00:17:52.519 that machine? 308 00:17:52.799 --> 00:17:55.720 It's the purpose of the machine is for business owners 309 00:17:55.799 --> 00:18:02.119 to track customers into their shop and looking at their website. 310 00:18:02.160 --> 00:18:02.920 It sounds like. 311 00:18:03.279 --> 00:18:05.880 Okay, but to attract him into their shop for the 312 00:18:05.920 --> 00:18:08.519 purpose of what bitcoin? 313 00:18:09.079 --> 00:18:15.119 Yeah, the consumer buys bitcoins, yes, through this athena service. Yes, 314 00:18:15.359 --> 00:18:18.720 and then the consumer transfers that bitcoin to whoever has 315 00:18:18.759 --> 00:18:20.559 scammed him out of that bitcoin. 316 00:18:20.799 --> 00:18:22.720 But he did all of that how did he do that? 317 00:18:22.799 --> 00:18:25.920 He doesn't know what the hell he's doing. Do you know, Hannah, 318 00:18:25.960 --> 00:18:28.119 what do you know what steps he took? Did they 319 00:18:28.200 --> 00:18:31.000 give him instructions on what to do? You don't just 320 00:18:31.079 --> 00:18:33.759 walk up to a machine, even if it's a scam 321 00:18:33.920 --> 00:18:37.839 and start pumping twenty grand into it, you know, I'm 322 00:18:37.880 --> 00:18:39.720 sure you have to enter a pin or you have 323 00:18:39.759 --> 00:18:41.400 to enter an account number. What's that? 324 00:18:41.759 --> 00:18:45.519 Yeah, he told me he had a QR code. He 325 00:18:45.640 --> 00:18:49.680 may have had maybe a different number into imputation. 326 00:18:50.000 --> 00:18:54.000 Then he did okay, then he had information and they 327 00:18:54.079 --> 00:18:57.000 said go to this machine. They must have said go 328 00:18:57.039 --> 00:18:59.200 to this machine and do this, this, and this. 329 00:19:02.400 --> 00:19:05.359 That would be my guess. Yes, I Hannah, the. 330 00:19:05.359 --> 00:19:13.920 Bad news is here. These are unregulated. I mean, I 331 00:19:14.000 --> 00:19:16.920 know we should all be outrageding we are, but he, 332 00:19:17.400 --> 00:19:25.079 in essence gave his money away. I know it's terrible, 333 00:19:25.160 --> 00:19:27.160 but he gave his money away. I don't even know 334 00:19:27.160 --> 00:19:27.920 who you go after. 335 00:19:28.559 --> 00:19:31.599 And Tom, you know, at some point national law enforcement 336 00:19:31.640 --> 00:19:34.400 has to look at Athena and services like that because 337 00:19:34.440 --> 00:19:38.759 they're used on a regular basis to facilitate criminal transactions. 338 00:19:41.400 --> 00:19:41.640 Tom. 339 00:19:41.680 --> 00:19:42.759 I looked at their website. 340 00:19:42.839 --> 00:19:47.440 There's probably one hundred and fifty of these Athena Bitcoin 341 00:19:47.880 --> 00:19:50.799 ATMs around Denver, just Denver. 342 00:19:52.279 --> 00:19:54.960 Yeah, they're a real company, but they're used by a 343 00:19:55.039 --> 00:19:57.039 vast international criminal network. 344 00:19:57.680 --> 00:20:00.920 Well, of course they are. We've heard of doutless cases 345 00:20:01.119 --> 00:20:04.920 where people deposit money and they're screwed. 346 00:20:04.680 --> 00:20:05.880 And they must know it. 347 00:20:06.319 --> 00:20:09.640 They must consciously, in my opinion, operate this network in 348 00:20:09.759 --> 00:20:12.279 part to support the criminal enterprises. 349 00:20:14.039 --> 00:20:18.640 So what Even the business owner mentioned something about scam. 350 00:20:18.680 --> 00:20:21.599 He was his foreign It was a little difficult to 351 00:20:21.680 --> 00:20:27.920 understand his English. But I did catch scam and he 352 00:20:27.920 --> 00:20:30.119 claims he didn't know much about the machine other than 353 00:20:31.599 --> 00:20:32.000 oh he. 354 00:20:32.039 --> 00:20:34.559 Knows they pay a rental to him for placing the 355 00:20:34.599 --> 00:20:35.640 machine rental store. 356 00:20:35.720 --> 00:20:38.640 Yeah, but it's not that guy's fault with the machine. 357 00:20:39.000 --> 00:20:41.000 The machine is probably legit. 358 00:20:41.680 --> 00:20:42.759 The machine is legit. 359 00:20:43.759 --> 00:20:46.440 But why would people buy bitcoin there and not online 360 00:20:46.519 --> 00:20:48.559 and transfer money by ach? 361 00:20:49.480 --> 00:20:53.160 Well that you're talking about a relatively unsophisticated consumer who 362 00:20:53.200 --> 00:20:56.200 sent forty grand to someone purporting to be for Microsoft. 363 00:21:01.319 --> 00:21:04.240 Man, you don't want to hear this, Hannah, But honest 364 00:21:04.279 --> 00:21:06.839 to god, I mean, who have you contacted so far? 365 00:21:07.960 --> 00:21:10.559 And doc? Do you think the consumer finance protection bro? 366 00:21:10.759 --> 00:21:13.680 I don't think they'll do anything unless you unless they 367 00:21:13.720 --> 00:21:16.640 can trace down these account numbers that he has. But 368 00:21:16.720 --> 00:21:20.359 we need absolutely everything he entered into that machine. Can 369 00:21:20.400 --> 00:21:21.240 you get it to us? 370 00:21:22.000 --> 00:21:25.440 But Tom, the good and the bad of bitcoin is 371 00:21:25.519 --> 00:21:29.960 that it's untraceable. So that's one of the big selling 372 00:21:30.000 --> 00:21:34.160 points of bitcoin is that the government or anyone else 373 00:21:34.440 --> 00:21:36.759 has no way to get into your bitcoin account. 374 00:21:37.039 --> 00:21:41.400 And it's totally confidential. But if you lose the. 375 00:21:41.359 --> 00:21:45.039 Address of your wallet or whoever else you identify your deposit, 376 00:21:46.079 --> 00:21:49.559 it's anonymous, and that's the good and a band of it. 377 00:21:50.920 --> 00:21:54.279 So he transferred it, but he must have been given 378 00:21:54.359 --> 00:21:59.559 instructions how to transfer it. Therefore we will have that 379 00:21:59.680 --> 00:22:04.079 track that trace right, Yeah, we'll have that part of it. 380 00:22:05.240 --> 00:22:07.640 Does he have a receipt? Does your stepfather have a 381 00:22:07.680 --> 00:22:09.279 receipt of the transaction? 382 00:22:11.000 --> 00:22:16.440 Yes, he has a receipt, he has I believe, text messages, 383 00:22:16.559 --> 00:22:17.880 there's things that he has. 384 00:22:18.000 --> 00:22:21.279 Well, can you gather, Hannah? Can we can't gather that? 385 00:22:21.359 --> 00:22:24.400 Can you gather all of it? The QR code, the 386 00:22:24.519 --> 00:22:28.400 text messages, do screenshots, the receipt? Can you get us 387 00:22:28.440 --> 00:22:29.559 at least that stuff? 388 00:22:31.680 --> 00:22:31.880 Yes? 389 00:22:32.000 --> 00:22:34.119 I can try, I Yes, I can try. 390 00:22:34.319 --> 00:22:36.680 Well, Okay, I mean try and let us know, because 391 00:22:36.720 --> 00:22:39.720 if you can, there's nothing we can do. That's certainly 392 00:22:39.720 --> 00:22:42.160 we can't do anything. But if we get that information, 393 00:22:42.599 --> 00:22:45.240 at least maybe we go to the FBI or somebody 394 00:22:45.319 --> 00:22:51.359 or start somewhere. I mean, it's wire fraud technically, Oh yeah, you. 395 00:22:51.359 --> 00:22:53.640 Have to find out whom the law enforcement could even 396 00:22:53.680 --> 00:22:54.759 charge with wire fraud? 397 00:22:54.920 --> 00:22:57.200 Isn't it secret service whoever? 398 00:22:57.359 --> 00:23:00.960 They're not gonna find West Camber being fraud and wirefraud. 399 00:23:01.240 --> 00:23:02.880 Yeah, but they're not going to be. But the whole 400 00:23:02.880 --> 00:23:05.880 bunch of doesn't matter what it is. If we can't 401 00:23:05.920 --> 00:23:09.319 trace it, it's Hannah Germ is the only one that 402 00:23:09.359 --> 00:23:12.119 can trace it. You said he had a QR code. 403 00:23:13.480 --> 00:23:15.519 Yes, that's what he told me. I mean we have 404 00:23:15.839 --> 00:23:17.160 the Can I talk to him? 405 00:23:17.480 --> 00:23:20.720 Can I speak to him? 406 00:23:21.200 --> 00:23:23.720 There's a language barrier, so it'll be kind of difficult 407 00:23:23.799 --> 00:23:26.359 for you to get their information out of him. So 408 00:23:26.559 --> 00:23:27.759 I'm so. 409 00:23:27.759 --> 00:23:30.079 How did they how did they convey to him? Did 410 00:23:30.160 --> 00:23:33.400 they speak to him in his language his language? 411 00:23:34.319 --> 00:23:36.559 No, they were speaking to him in English. But I 412 00:23:36.559 --> 00:23:38.799 think he has grown to be self flustered by the 413 00:23:38.880 --> 00:23:43.039 situation that he's he's not necessarily able to just communicate 414 00:23:43.119 --> 00:23:48.480 clearly exactly what happened. So it's it's I can get 415 00:23:48.480 --> 00:23:50.960 that information from him and see what else I can gather. 416 00:23:52.960 --> 00:23:55.240 As far as evidence goes, I know he has he 417 00:23:55.359 --> 00:24:00.559 has receiveds, he has text messages, he has paperwork that 418 00:24:00.759 --> 00:24:04.599 seems to show deposits to the Federal Reserve. There's random 419 00:24:04.640 --> 00:24:07.160 things that they have sent him to make him feel 420 00:24:07.200 --> 00:24:08.079 like this was legit. 421 00:24:09.599 --> 00:24:13.119 All right, let's just see what we can find out. 422 00:24:13.200 --> 00:24:17.960 This is this sucks, This is terrible. This really is terrible. 423 00:24:20.200 --> 00:24:24.839 So uh just hold on and dollar. You went to 424 00:24:24.880 --> 00:24:27.680 the you went to the place, you saw the machine. 425 00:24:27.759 --> 00:24:30.240 Can you grab a couple of pictures of it as well? 426 00:24:30.480 --> 00:24:33.119 Can you grab can you grab this stuff from her, 427 00:24:33.240 --> 00:24:35.039 all of this information. Let's just see if we can 428 00:24:35.400 --> 00:24:37.640 make a trail here. Of course, I mean, I don't 429 00:24:37.640 --> 00:24:40.640 know what we can do. Was this is like how 430 00:24:40.720 --> 00:24:42.880 much of the money did he take out? 431 00:24:44.079 --> 00:24:44.640 What was that? 432 00:24:45.079 --> 00:24:46.920 How much money did he take out? 433 00:24:48.400 --> 00:24:50.920 He took twenty thousand from one bank and twenty. 434 00:24:50.720 --> 00:24:52.880 Thousand I mean what I mean is what percentage of 435 00:24:52.920 --> 00:24:53.480 his life? 436 00:24:55.200 --> 00:24:56.920 That was their entire savings? 437 00:24:57.039 --> 00:25:02.240 Oh God, does he understand that? I mean that he 438 00:25:02.319 --> 00:25:04.960 might have lost it? Forever he does. 439 00:25:05.400 --> 00:25:07.559 And have you have you contacted the FBI? 440 00:25:09.640 --> 00:25:14.880 No, I I've contacted. I submitted police report with a 441 00:25:14.960 --> 00:25:18.960 Royal TV. I submitted or report with the Federal Trade Commission. 442 00:25:19.400 --> 00:25:22.680 I haven't contacted the FBI. I'm willing to. 443 00:25:25.039 --> 00:25:25.519 Well if that. 444 00:25:25.960 --> 00:25:29.559 Could be the only people that have jurisdiction, the police 445 00:25:29.559 --> 00:25:34.119 department and the Federal Trade Commission are are not the 446 00:25:34.119 --> 00:25:36.960 ones you should be contacting. And the FBI is the 447 00:25:36.960 --> 00:25:38.799 one that that you need to get in touch with 448 00:25:39.160 --> 00:25:40.599 and give them all the information. 449 00:25:41.920 --> 00:25:47.039 Okay, Wow, Well. 450 00:25:48.680 --> 00:25:57.720 That that machine that Deputy Dollar went to see, that's 451 00:25:57.759 --> 00:26:02.279 amazing to me. It's just amazing because there are so 452 00:26:02.440 --> 00:26:03.720 many disclaimers on it. 453 00:26:06.839 --> 00:26:07.079 Wow. 454 00:26:07.279 --> 00:26:10.039 Three o three seven to one three eight two five five. 455 00:26:10.039 --> 00:26:12.480 We listen, we have to take a break, get that 456 00:26:12.559 --> 00:26:16.880 information gathered. Let's see what we can find. This certainly 457 00:26:18.559 --> 00:26:22.279 is sad. By the way, Frank durandrealestate Man dot com 458 00:26:22.279 --> 00:26:24.119 will do an evaluation of your home to see what 459 00:26:24.160 --> 00:26:26.680 it will sell for in this market based on market conditions, 460 00:26:27.480 --> 00:26:31.880 based on supply and demand. Of course, interest rates, your house, 461 00:26:31.920 --> 00:26:35.880 your neighborhood, and it's all complimentary with no obligation to 462 00:26:35.960 --> 00:26:39.000 ever list. But you can trust him. 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Hi, 473 00:27:21.799 --> 00:27:26.160 Tom Martino, your troubleshooter three all three seven one three 474 00:27:26.240 --> 00:27:30.640 talk seven one three eight two five five. Welcome to 475 00:27:30.720 --> 00:27:35.160 the show and let's uh continue here three all three 476 00:27:35.200 --> 00:27:42.200 seven one three eight two five five. Now Bernadette has 477 00:27:42.240 --> 00:27:46.000 a problem with a flood in an apartment. Bernadette, what's 478 00:27:46.039 --> 00:27:46.839 going on with you? 479 00:27:48.480 --> 00:27:48.640 Hi? 480 00:27:50.960 --> 00:27:56.200 We list at the Ironwood Apartment on Palm and Palma Park. 481 00:27:56.640 --> 00:27:57.519 That's the name of the. 482 00:27:57.480 --> 00:28:03.319 Apartment, Ironwood, Yes, Ironwood, at what part? 483 00:28:04.079 --> 00:28:06.960 It's Ironwood Apartments A Parma Park. 484 00:28:07.359 --> 00:28:08.799 That's the name of the complex. 485 00:28:09.559 --> 00:28:11.960 Okay, got it? Go ahead? What's going on? 486 00:28:13.240 --> 00:28:13.559 Okay? 487 00:28:13.720 --> 00:28:18.400 Two saturdays back, about five thirty, I'm sitting there reading 488 00:28:18.400 --> 00:28:21.599 my Bible, just being quite, and I can hear some 489 00:28:21.839 --> 00:28:25.559 noise going on in the hallway and I thought my 490 00:28:25.640 --> 00:28:28.799 daughter was up, but it wasn't. And I got up 491 00:28:28.839 --> 00:28:31.640 a loaf and I looked. I didn't see anything out 492 00:28:31.680 --> 00:28:32.319 of the ordinary. 493 00:28:32.400 --> 00:28:34.599 Are you is this in Colorado spring? Is this in 494 00:28:34.680 --> 00:28:36.599 Colorado springs? Okay? 495 00:28:36.599 --> 00:28:39.000 Go ahead, Colorado Springs. 496 00:28:39.160 --> 00:28:41.279 So I looked at the toilet and I noticed the 497 00:28:41.400 --> 00:28:44.680 level of the water was down, but nothing unusual. There 498 00:28:44.799 --> 00:28:47.960 was still regular water, and you know. So I went 499 00:28:48.000 --> 00:28:50.640 back and sit down in the living room again and 500 00:28:50.799 --> 00:28:54.160 continue what I was doing, and I keep came blue 501 00:28:54.240 --> 00:28:56.880 block every few years, and I'm thinking, yeah. 502 00:28:57.000 --> 00:28:57.839 What is that? 503 00:28:58.680 --> 00:28:58.960 Right? 504 00:29:00.119 --> 00:29:00.400 Got it? 505 00:29:00.480 --> 00:29:00.680 Now? 506 00:29:00.720 --> 00:29:02.720 Got up to use the bathroom. I tell her. 507 00:29:03.440 --> 00:29:06.200 I explained to her what's going on, and she used 508 00:29:06.200 --> 00:29:11.759 the bathroom and flushed it and nothing happened. We noticed 509 00:29:11.839 --> 00:29:15.279 water was coming up in the tub and I'm thinking. 510 00:29:15.000 --> 00:29:16.359 Well, why water be coming up. 511 00:29:16.480 --> 00:29:19.960 I tried to plunge it and it started coming up higher. 512 00:29:20.519 --> 00:29:24.839 The water was coming around the toilet space the water 513 00:29:25.000 --> 00:29:25.400 was coming. 514 00:29:25.480 --> 00:29:27.400 That's where the water was coming from. 515 00:29:28.000 --> 00:29:31.920 And also the and also the tub. Right, Yes, it 516 00:29:32.039 --> 00:29:37.559 came okay, so let's let's Bernadette, I it was a 517 00:29:37.559 --> 00:29:40.799 sewer backup. So let's speed forward. Now you don't have 518 00:29:40.839 --> 00:29:44.359 to give every detail. How bad did it get in 519 00:29:44.440 --> 00:29:45.160 your apartment? 520 00:29:46.480 --> 00:29:46.759 Bad? 521 00:29:47.440 --> 00:29:51.319 We've not been there since Saturday. Everything got wet. Everything 522 00:29:51.319 --> 00:29:54.559 that was on the floor, the bedroom's carpet need to 523 00:29:54.599 --> 00:29:55.599 be ripped out, my son. 524 00:29:56.720 --> 00:30:02.960 Yeah, that's dangerous. By the way, now this is a rent, right, yes, okay? 525 00:30:03.240 --> 00:30:06.079 And did they come in the landlord come in or 526 00:30:06.119 --> 00:30:08.160 the management company and clean it all up? 527 00:30:09.279 --> 00:30:13.680 No, we had the water people that does like suck 528 00:30:13.759 --> 00:30:16.559 up water, right, I don't know what you call them. 529 00:30:16.640 --> 00:30:17.160 They came. 530 00:30:18.000 --> 00:30:20.519 They were there about after ten then we left the 531 00:30:20.559 --> 00:30:21.079 Golden fine. 532 00:30:21.200 --> 00:30:23.880 Yeah, but who hired them? Who hired them. 533 00:30:23.720 --> 00:30:26.440 Bernadette, I guess management. 534 00:30:27.039 --> 00:30:30.119 So when I asked if management did anything, you said no, 535 00:30:30.359 --> 00:30:33.279 So they actually hired people to suck up the water. 536 00:30:33.799 --> 00:30:35.440 Yes, that's what they did. 537 00:30:36.720 --> 00:30:40.240 But they never spoke to us. They never called and 538 00:30:40.279 --> 00:30:42.519 said this is what's going to end. I just want 539 00:30:42.559 --> 00:30:44.359 to let you know it wasn't. 540 00:30:44.200 --> 00:30:45.359 Just our apartment. 541 00:30:45.440 --> 00:30:50.039 There were eleven units that were affected with this, okay, 542 00:30:50.640 --> 00:30:54.839 and this management had just taken over in September, and 543 00:30:54.920 --> 00:30:56.079 they did not communicate that. 544 00:30:56.160 --> 00:30:57.119 I haven't heard. 545 00:30:57.200 --> 00:31:00.240 Okay, so you know in addition to sucking all that up, 546 00:31:00.279 --> 00:31:03.519 they have to sanitize that. Now, did you have any 547 00:31:03.559 --> 00:31:13.200 personal property ruined? Yes, shoes, pillows, I mean okay, Okay, 548 00:31:13.240 --> 00:31:16.920 so what does this? By the way, Ironwood apartments no 549 00:31:16.920 --> 00:31:22.079 matter where, they have terrible ratings, they have terrible ratings. Okay, 550 00:31:22.240 --> 00:31:24.680 here's what I need to know. Who have you been 551 00:31:24.720 --> 00:31:26.359 talking to at Ironwood? 552 00:31:27.440 --> 00:31:31.319 Nobody other than the assistant manager kind of he don't 553 00:31:31.400 --> 00:31:35.640 even know what's happening. Rickie's asking him with somebody called 554 00:31:35.680 --> 00:31:37.079 and say are higher up in the. 555 00:31:37.640 --> 00:31:40.119 Man and say, look, we're sorry. 556 00:31:40.319 --> 00:31:42.640 Are they paying for are are you? Are you in 557 00:31:42.640 --> 00:31:43.160 a hotel? 558 00:31:44.400 --> 00:31:45.519 We're We're at. 559 00:31:45.400 --> 00:31:47.160 The Smith's Hotel. 560 00:31:46.880 --> 00:31:51.640 On Betty And is Ironwood? Is Ironwood paying for it? 561 00:31:52.920 --> 00:31:53.160 No? 562 00:31:53.880 --> 00:31:56.039 No, we are the ones that my son and I. 563 00:31:56.119 --> 00:32:00.119 Between my son and I, we're paying the hotel and 564 00:32:00.200 --> 00:32:01.240 we keep extending it. 565 00:32:01.279 --> 00:32:03.039 Is because every time we go back to. 566 00:32:03.000 --> 00:32:07.480 The apartment to see if there's any progress, those machines 567 00:32:07.519 --> 00:32:11.039 that are sucking up the water has been running since Saturday, 568 00:32:12.119 --> 00:32:13.240 two saturdays back. 569 00:32:13.359 --> 00:32:14.240 It's been running. 570 00:32:14.359 --> 00:32:17.319 I don't know what's going to happen today. My son 571 00:32:17.400 --> 00:32:19.720 and I were supposed to go over there and see 572 00:32:19.720 --> 00:32:22.319 who we can talk to the finals, who's paying the 573 00:32:22.559 --> 00:32:26.559 hotel there, who's paying the electric bill? And I had 574 00:32:26.599 --> 00:32:29.200 said to my kids, do not pay the rent, but 575 00:32:29.319 --> 00:32:31.759 they already paid it because it was no no hold on. 576 00:32:31.720 --> 00:32:35.720 Hold on stday. Okay, before you tell them to first 577 00:32:35.759 --> 00:32:38.119 of all, you said your kids, your kids pay the 578 00:32:38.119 --> 00:32:38.839 rent for you. 579 00:32:40.519 --> 00:32:41.119 Okay. 580 00:32:41.599 --> 00:32:43.759 My son has a kid and he had a stroke. 581 00:32:44.279 --> 00:32:46.440 In twenty two, I was in Florida. 582 00:32:46.519 --> 00:32:48.079 I got a call and I had. 583 00:32:47.920 --> 00:32:50.599 To come back to whose apartment is it? Bernadette? Whose 584 00:32:50.640 --> 00:32:51.400 apartment is it? 585 00:32:52.279 --> 00:32:54.000 Sheldon and Hannah? 586 00:32:54.079 --> 00:32:57.079 Okay, so it's their apartment, it's not yours. Got it? Okay, 587 00:32:57.599 --> 00:32:59.559 So they're the ones that live there. 588 00:32:59.359 --> 00:32:59.640 Not you. 589 00:32:59.799 --> 00:33:03.000 Right right now, I'm on the leaf. 590 00:33:03.519 --> 00:33:03.960 I got it. 591 00:33:04.160 --> 00:33:06.000 Put me on the leaf because I'm with them. 592 00:33:06.319 --> 00:33:09.039 But he's upstairs sleeping right now because he works. 593 00:33:09.160 --> 00:33:09.359 Nice. 594 00:33:09.640 --> 00:33:10.079 I get it. 595 00:33:11.240 --> 00:33:14.480 My daughter works days, so nobody else is here to community. 596 00:33:14.559 --> 00:33:17.720 I got it. I got it. Okay, listen, listen, we 597 00:33:17.759 --> 00:33:20.720 need to have someone call them for you. This is ridiculous. 598 00:33:21.039 --> 00:33:24.440 What are the other eleven people? So eleven apartments are 599 00:33:24.519 --> 00:33:26.759 now abandoned? 600 00:33:27.160 --> 00:33:29.640 Yes, okay, ten families. 601 00:33:29.839 --> 00:33:31.759 One unit the units across. 602 00:33:31.359 --> 00:33:34.240 From me was empty, and we found us from the 603 00:33:34.319 --> 00:33:36.640 guys that that one was badly damaged. 604 00:33:36.880 --> 00:33:39.119 All right, hold on, just hold on, Please hold on, 605 00:33:39.920 --> 00:33:42.240 Deputy d you want to call over to Ironwood. We'll 606 00:33:42.240 --> 00:33:46.519 be right back. Hey, Tom, go with a sure thing 607 00:33:46.599 --> 00:33:49.960 Denver's best roofer Excel roofing dot com. You don't pay 608 00:33:49.960 --> 00:33:55.799 a cent until you're content to time for an insurance 609 00:33:55.880 --> 00:33:59.559 check up free, no obligation. In comparison, call Compass Insurance. 610 00:33:59.720 --> 00:34:02.759 Pay too much your coverage at dozens of insurance companies 611 00:34:02.839 --> 00:34:05.440 find out now three all three seven seven to one help. 612 00:34:05.599 --> 00:34:08.239 You'll think you're his only customer when you choose Frank 613 00:34:08.320 --> 00:34:10.760 durand the real estate Man dot com to list your 614 00:34:10.800 --> 00:34:13.960 home with Remax Alliance three all three nine two zero 615 00:34:14.039 --> 00:34:21.440 sixteen twenty two. Hi Tom Martine here three all three 616 00:34:21.440 --> 00:34:24.199 seven one three talks seven one three eight two five five. 617 00:34:27.559 --> 00:34:30.719 Does Bernadette have Renters insurance? Find that out. I'm gonna 618 00:34:30.719 --> 00:34:32.559 give this to Deputy Doc to work on. But now 619 00:34:32.599 --> 00:34:35.000 excuse me, Deputy d but I wanted to ask you 620 00:34:35.039 --> 00:34:37.599 something real quick. Bernadette. Do you have Renter's insurance? 621 00:34:38.639 --> 00:34:41.039 Yes, my kids do have renters Assurance? 622 00:34:41.360 --> 00:34:43.079 And are is it covering the hotel? 623 00:34:44.320 --> 00:34:44.400 No? 624 00:34:44.760 --> 00:34:47.440 That's the first thing my son did. Is called Saturday 625 00:34:47.519 --> 00:34:48.599 when this was happening. 626 00:34:48.920 --> 00:34:52.519 What will will they cover this for your personal property? 627 00:34:53.840 --> 00:34:56.119 I am assuming that. I don't know. 628 00:34:56.239 --> 00:34:57.159 We haven't spoken to. 629 00:34:57.440 --> 00:34:59.880 Is the Is the management company paying for the hotel? 630 00:35:01.840 --> 00:35:02.519 I don't know. 631 00:35:02.639 --> 00:35:03.960 That's why I'm calling you. 632 00:35:04.119 --> 00:35:06.599 All right, We'll we'll find out. Put her on hold, 633 00:35:06.639 --> 00:35:10.519 we'll find out. Just let let's move on. I'm Tom Martino. Donna, 634 00:35:10.559 --> 00:35:12.920 what's your comment on that bits coin scam? Do you 635 00:35:12.920 --> 00:35:13.800 have a quick comment? 636 00:35:15.559 --> 00:35:15.840 I do. 637 00:35:16.000 --> 00:35:18.559 I actually unfortunately had a friend of that once through 638 00:35:18.599 --> 00:35:20.840 the exact same thing. It was a little over fifty 639 00:35:20.880 --> 00:35:21.599 thousand dollars. 640 00:35:21.920 --> 00:35:23.119 Did he get his money back? 641 00:35:24.760 --> 00:35:24.840 No? 642 00:35:25.159 --> 00:35:25.920 No, she did not. 643 00:35:26.480 --> 00:35:26.960 She did not. 644 00:35:27.119 --> 00:35:29.480 They kept her on the No, they kept her on 645 00:35:29.519 --> 00:35:33.360 the phone the entire time, in a heightened state of alert, 646 00:35:33.440 --> 00:35:35.440 like it was an emergency and she had to do it. 647 00:35:35.840 --> 00:35:38.320 Oh my god, hold on, hold on that go with 648 00:35:38.400 --> 00:35:41.960 a sure thing. Denver's best roofer Excel roofing dot com. 649 00:35:42.000 --> 00:35:47.639 You don't pay a cent until you're content of time 650 00:35:47.639 --> 00:35:50.960 for an insurance check up free, no obligation. Comparison call 651 00:35:51.039 --> 00:35:54.360 Compass Insurance paying too much your coverage at dozens of 652 00:35:54.400 --> 00:35:57.360 insurance companies find out now three O three seven seven 653 00:35:57.440 --> 00:36:00.239 one help. You'll think you're his only customer, and you 654 00:36:00.280 --> 00:36:02.719 choose Frank durand the real estate Man dot com to 655 00:36:02.800 --> 00:36:06.039 list your home with Remax Alliance three all three nine 656 00:36:06.039 --> 00:36:07.519 two zero sixteen twenty two. 657 00:36:08.400 --> 00:36:18.400 Yeah, Rita, you need advice so you don't have. 658 00:36:20.639 --> 00:36:23.039 Come running astas as we can. 659 00:36:23.880 --> 00:36:25.599 Shooter is gonna help. 660 00:36:25.880 --> 00:36:28.679 Come man, this is. 661 00:36:28.639 --> 00:36:33.920 The Troubleshooter Show. No Tom Martine, Hello Tom Martino here 662 00:36:33.960 --> 00:36:36.440 three all three seven one three talk seven one three 663 00:36:36.639 --> 00:36:39.519 eight two five five. I'm gonna go back to calls, 664 00:36:39.519 --> 00:36:42.440 but first I need to uh talk to someone because 665 00:36:42.440 --> 00:36:46.480 this has been killing me. This new documentary is online, 666 00:36:46.519 --> 00:36:50.599 by the way, issues me on the streaming, and it 667 00:36:50.679 --> 00:36:53.320 is about John Benet Ramsey, and it is about the 668 00:36:54.079 --> 00:36:59.599 I guess The new documentary, apparently, the documentarian said, had 669 00:36:59.639 --> 00:37:02.280 nothing to do with John Ramsey requesting it. He did 670 00:37:02.320 --> 00:37:06.440 it on his own, and John Ramsey said, finally it's 671 00:37:06.519 --> 00:37:11.079 probably going to be his vindication and or the family's vindication, 672 00:37:11.800 --> 00:37:14.880 and that what's going to happen is they're going to 673 00:37:14.960 --> 00:37:18.280 run that DNA probably that was found at the scene, 674 00:37:18.519 --> 00:37:21.800 which matched no one in the household. And you know, 675 00:37:21.880 --> 00:37:24.440 this thing has been going on. How many years is 676 00:37:24.480 --> 00:37:27.679 it now? Is it thirty years yet? I mean so, 677 00:37:28.440 --> 00:37:33.639 Peter Boyles, God did he cover this extensively when he 678 00:37:33.719 --> 00:37:36.000 was doing when when it was going on and on 679 00:37:36.119 --> 00:37:38.760 his show? And I wanted to bring Peter up because 680 00:37:38.760 --> 00:37:42.320 this this is an every morning newscast there and and 681 00:37:42.559 --> 00:37:48.159 John Ramsey has become the sweetheart of media and Peter 682 00:37:49.960 --> 00:37:52.760 you know, you know they say time heals all wounds 683 00:37:53.239 --> 00:37:55.800 and even people's. 684 00:37:55.440 --> 00:37:59.159 Past hens or wounds all. 685 00:38:01.159 --> 00:38:03.920 Now Peter is on the hotline and he's cutting in 686 00:38:03.920 --> 00:38:07.760 and out. That's not me, Shannon. So just so you know, anyway, Peter, 687 00:38:08.519 --> 00:38:11.840 here's what I want to know. Was there new new 688 00:38:11.960 --> 00:38:15.039 DNA back when you were talking? Did anyone know about 689 00:38:15.039 --> 00:38:17.320 this new DNA? When did it come to light? 690 00:38:19.480 --> 00:38:22.719 There is a substance that was found in this little 691 00:38:22.719 --> 00:38:26.480 girl's underwear. The boner PD went was far back to 692 00:38:26.639 --> 00:38:31.719 the factories inside of the people's Republic of China to 693 00:38:31.880 --> 00:38:36.440 try and sense where any of this comes from. First 694 00:38:36.480 --> 00:38:38.320 of all, let me say this, and I say it 695 00:38:38.360 --> 00:38:40.960 every time I end up having to come by the 696 00:38:41.000 --> 00:38:42.920 way I got here. I'm at emic today. I'm find 697 00:38:43.000 --> 00:38:45.519 a new little pickup truck. And okay, got a guy, 698 00:38:45.920 --> 00:38:48.679 guy Tom Martin, with a good guy. 699 00:38:48.880 --> 00:38:51.960 Okay, cool. Now, see Peter just worked himself into a discount. 700 00:38:51.960 --> 00:38:53.679 I think, Okay, go ahead, I think I did. 701 00:38:55.239 --> 00:39:02.400 But I remember this and the jury in the end 702 00:39:02.440 --> 00:39:04.840 of it. Alex Hunter was the district attorney, and Alex 703 00:39:04.920 --> 00:39:07.880 Hunter chose not to We never knew one way or 704 00:39:07.920 --> 00:39:10.400 the other what to do with the outcome of the 705 00:39:10.400 --> 00:39:13.800 grand jury that they said no indictment. And I remember, well, 706 00:39:13.840 --> 00:39:18.039 I'm standing in the Justice Department parking lot with Heeraldo Rivera, 707 00:39:18.519 --> 00:39:23.880 and I was floored. And then we waited. A couple 708 00:39:23.920 --> 00:39:29.199 of years go by, and Charlie Brennan, Rocky Mount News reporter, 709 00:39:29.400 --> 00:39:33.639 Charlie Brennan, gets a leak and the leak is from 710 00:39:33.840 --> 00:39:37.840 a grand juror, and the grand juror said to Charlie Brennan, 711 00:39:38.360 --> 00:39:43.239 we wanted to indict them both for the murder of 712 00:39:43.320 --> 00:39:47.679 that little girl. So anything else that's been flipping around 713 00:39:47.719 --> 00:39:52.800 as anything else that's been manufactured by people like Paula 714 00:39:52.840 --> 00:39:55.039 Woodward or any of the other people who have been 715 00:39:55.039 --> 00:39:58.599 involved in this. I haven't seen it. Now, this is 716 00:39:58.639 --> 00:40:02.480 where I'm critical of myself because we're talking about a 717 00:40:02.480 --> 00:40:05.559 book I haven't read. But I know the people if 718 00:40:05.559 --> 00:40:10.719 they're involved in this, and there's some really, really really 719 00:40:10.840 --> 00:40:16.559 shaking people involved in this Ramsey's series. But remember this, 720 00:40:16.840 --> 00:40:21.199 everybody in the audience, everybody, and I would doubt seriously, 721 00:40:21.320 --> 00:40:24.000 and I haven't seen this series, so I can't. I 722 00:40:24.039 --> 00:40:26.920 can't bet it that no one said in that series 723 00:40:27.280 --> 00:40:31.519 the grand jury wanted to indict John and Patsy Ramsey 724 00:40:31.679 --> 00:40:34.360 both for the murder of that little girl. 725 00:40:35.760 --> 00:40:39.079 Okay, Peter, here's what I don't understand. The new DNA. 726 00:40:39.679 --> 00:40:42.760 John Ramsey says, if they run it through the directories, 727 00:40:42.800 --> 00:40:46.119 the ancestries and all the stuff we have nowadays, they 728 00:40:46.199 --> 00:40:50.400 might be able to find someone was their DNA they 729 00:40:50.440 --> 00:40:53.039 could not identify. You said they went back to China. 730 00:40:53.079 --> 00:40:55.159 What was their conclusion on that DNA. 731 00:40:56.239 --> 00:40:58.480 Let me tell you something. Anything that comes out of 732 00:40:58.559 --> 00:41:04.239 John Ramsey's mouth. John Ramsey twice a year sheds his 733 00:41:04.400 --> 00:41:10.559 skin Mommy, anything that comes out of that man's mouth, Okay, 734 00:41:10.880 --> 00:41:14.800 dismiss it, just dismiss it a face value. 735 00:41:15.400 --> 00:41:19.079 Here's what I don't understand. They never address either those 736 00:41:19.199 --> 00:41:22.280 those ransom notes that were found. I mean, even if 737 00:41:22.280 --> 00:41:25.840 there was other DNA, why would the wife sit down 738 00:41:26.280 --> 00:41:28.079 and practice some ransom notes. 739 00:41:28.440 --> 00:41:32.000 Of course she did, and of course the ransom note 740 00:41:32.079 --> 00:41:34.639 is very clear if we so much and see, the 741 00:41:34.639 --> 00:41:38.360 cops will kill her. First thing Passy does calls the cops. 742 00:41:38.800 --> 00:41:40.880 First thing the cops do is pulling them in a 743 00:41:40.960 --> 00:41:43.679 black and white. Now, I got to know a lot 744 00:41:43.679 --> 00:41:46.280 of murder squads, and we got to la a lot 745 00:41:46.280 --> 00:41:50.199 of FBI people. They have television repair trucks. They have 746 00:41:51.239 --> 00:41:55.519 you know, backup saint trucks that look like legitimate. These 747 00:41:55.519 --> 00:41:57.360 are what they drive to the house to go in. 748 00:41:57.800 --> 00:42:00.280 These were two black and whites. And remember this too, 749 00:42:00.559 --> 00:42:05.400 it's the holidays. So the young cops, the rookies, these 750 00:42:05.400 --> 00:42:08.199 are the youngest guys down the ladder. They don't control 751 00:42:08.280 --> 00:42:12.360 the trump the crime scene. They you know, the Ramsey 752 00:42:12.440 --> 00:42:15.440 start calling their friends. They have a woman who used 753 00:42:15.440 --> 00:42:19.360 to be a mall cop and she's in charge of 754 00:42:19.400 --> 00:42:24.800 the in charge of the murder scene. I mean, Tom, please, 755 00:42:24.880 --> 00:42:30.559 I mean I have spent years with this and you know, 756 00:42:30.840 --> 00:42:33.039 people ask why is it back? I don't know why 757 00:42:33.079 --> 00:42:35.880 it's back. I think I know one of the people 758 00:42:36.039 --> 00:42:40.039 that is behind why they bring it back. But it's 759 00:42:40.079 --> 00:42:45.159 a great sadness because they can talk people into it. 760 00:42:45.159 --> 00:42:49.000 Well, did you see the entire documentary? I haven't seen 761 00:42:49.000 --> 00:42:49.280 it yet. 762 00:42:49.320 --> 00:42:51.920 No, I told you. I just I'm doing what I 763 00:42:51.960 --> 00:42:55.400 get mad about. I am criticizing a book I haven't read. 764 00:42:56.039 --> 00:42:59.079 I will not watch this. I received a phone call 765 00:42:59.199 --> 00:43:02.960 from somebody who asked me to be in and I said, no, 766 00:43:03.840 --> 00:43:07.440 this is not a who done it? This case is dissolved. 767 00:43:07.920 --> 00:43:10.280 Why are you so convinced of it because of the 768 00:43:10.320 --> 00:43:12.599 grand jury leak that you heard through this guy? 769 00:43:12.840 --> 00:43:15.760 No, Temmy, I lived this thing. We lived it together. 770 00:43:15.840 --> 00:43:18.519 You were. I was doing mornings. I mean, there was 771 00:43:18.559 --> 00:43:21.599 nothing about this case. And one time someone said to me, 772 00:43:21.639 --> 00:43:24.440 I think it was Roaldo. He said, Peter, what would 773 00:43:24.480 --> 00:43:27.000 you like to know? And I said, I'd like to 774 00:43:27.039 --> 00:43:32.519 know what Patsy Ramsey's dreams are about at night. I 775 00:43:32.559 --> 00:43:36.079 think the devil comes and dances in her dreams. Other 776 00:43:36.159 --> 00:43:40.400 than that, I don't know what game John Ramsey plays, 777 00:43:40.440 --> 00:43:42.559 except he plays the well. 778 00:43:42.480 --> 00:43:45.480 He reserved about every year he comes out and resurfaces 779 00:43:45.519 --> 00:43:45.800 the thing. 780 00:43:46.920 --> 00:43:51.760 I tell you what the grand jury member who spoke 781 00:43:52.039 --> 00:43:57.199 with Charlie Brennan said, we we collectively the grand jury 782 00:43:57.719 --> 00:44:01.320 wanted to indict them both for the murder of that 783 00:44:01.400 --> 00:44:03.880 little girl. And I got a twenty dollars bet and 784 00:44:03.960 --> 00:44:06.480 I haven't seen the series. That does not appear in 785 00:44:06.519 --> 00:44:07.039 the series. 786 00:44:07.960 --> 00:44:09.800 Well, yeah, they're going to say, well, you don't know 787 00:44:09.840 --> 00:44:11.639 that to be true. That could be a rumor. Charlie 788 00:44:11.679 --> 00:44:13.199 Brennan could have Brennon. 789 00:44:13.840 --> 00:44:18.039 Charlie Brennan is irreputable. Remember the book Perfect Murdered, Perfect Town. 790 00:44:18.519 --> 00:44:21.239 Charlie was a co author of that book. Charlie worked 791 00:44:21.239 --> 00:44:23.119 at the Rocky. Charlie's a hell of a reporter. 792 00:44:23.239 --> 00:44:24.920 Okay, I'm gonna I'm going to ask you something. And 793 00:44:24.960 --> 00:44:28.079 then if they did want to indict, why wasn't Why 794 00:44:28.119 --> 00:44:29.239 why weren't they indicted? 795 00:44:29.920 --> 00:44:32.920 That's a question for Alex hunder is Uh. 796 00:44:33.519 --> 00:44:37.760 I thought, if there was a vote against or foreign 797 00:44:38.079 --> 00:44:40.960 excuse me, a vote for indictment, does the DA have 798 00:44:41.119 --> 00:44:44.719 the power not to do it? Of course you think so. 799 00:44:44.920 --> 00:44:46.960 I didn't know that I thought when you wu paneled 800 00:44:47.000 --> 00:44:50.000 the grand jury, I didn't know a DA had that choice. 801 00:44:50.400 --> 00:44:53.599 No, they had everybody, and they Tommy, they looked and 802 00:44:54.000 --> 00:44:56.800 they looked at evidence and spoke with people that even 803 00:44:56.840 --> 00:44:59.719 as close as I got to this case, I never 804 00:44:59.760 --> 00:45:04.039 got to see. They saw everything everything. 805 00:45:06.119 --> 00:45:10.960 You know. It's just you don't call it a mystery. 806 00:45:11.000 --> 00:45:12.760 I call it a mystery, But you don't. 807 00:45:12.599 --> 00:45:15.039 Call it a mystery, Tommy, don't call it a mystery. 808 00:45:15.119 --> 00:45:19.840 It's not. And you think they're covering. You think they 809 00:45:19.880 --> 00:45:23.519 were covering for the sun. You think that one documentary 810 00:45:23.559 --> 00:45:24.000 had it right. 811 00:45:24.760 --> 00:45:25.079 I know. 812 00:45:25.280 --> 00:45:27.280 I don't believe they were covering it for their son. 813 00:45:28.079 --> 00:45:30.679 I believe that she's a rager. I believe that she 814 00:45:31.599 --> 00:45:37.320 went downstairs. The striking weapon is the flashlights that they 815 00:45:37.400 --> 00:45:40.199 found on the counter. That the batteries have been wiped off. 816 00:45:41.000 --> 00:45:43.760 Somebody took that thing apart and wiped even the batteries 817 00:45:43.800 --> 00:45:48.480 off that night. The whole barrel the flashlight's been wiped clean, 818 00:45:49.039 --> 00:45:50.800 is sitting there next to a three and a half 819 00:45:50.920 --> 00:45:55.599 page ransom note of practice notes. No Burt Ramsey's who 820 00:45:55.679 --> 00:45:59.559 he is. He had to play second fiddle to his sister, 821 00:46:00.239 --> 00:46:04.920 but no, No, he's you know that people want to 822 00:46:04.920 --> 00:46:10.079 hang stuff on that kid. Yeah, I'm feel bad for 823 00:46:10.199 --> 00:46:10.559 the kid. 824 00:46:12.039 --> 00:46:15.599 Well, Peter, like I said, no one was as close 825 00:46:15.599 --> 00:46:17.920 to it as you were. But I'm just shocked that 826 00:46:17.960 --> 00:46:19.960 you're not going to at least watch the documentary. 827 00:46:20.519 --> 00:46:23.320 No, I don't think so. I haven't watched the alan 828 00:46:23.400 --> 00:46:24.320 Berg movie either. 829 00:46:25.920 --> 00:46:28.440 I wasn't even aware that that one had come out yet. 830 00:46:28.639 --> 00:46:32.400 It's called The Order, and it's it's not even close. 831 00:46:33.400 --> 00:46:39.559 So and Peter, Peter, speaking about alan Berg, you remember 832 00:46:39.599 --> 00:46:43.760 our lunches together and our conversations. I mean, you're right, 833 00:46:44.000 --> 00:46:46.079 most people have no clue what he was about. 834 00:46:46.960 --> 00:46:50.280 Far better yet what happened. I'm in this idea of 835 00:46:50.360 --> 00:46:55.679 this semi retard FBI agent up an Idaho who really 836 00:46:55.679 --> 00:47:02.519 gets on to Bob Matthews, Tommy. It never happened, Yeah, 837 00:47:02.599 --> 00:47:03.519 it never happened. 838 00:47:04.840 --> 00:47:07.840 You know, the thing with the thing with Alan was 839 00:47:08.840 --> 00:47:10.880 just an ordinary I mean, it was a hate crime. 840 00:47:11.000 --> 00:47:14.280 They just wanted to it was, that's all it was. 841 00:47:15.159 --> 00:47:17.360 And I mean there's no marking in the city, there's 842 00:47:17.360 --> 00:47:19.840 nothing for him. We finally got him into the Hall 843 00:47:19.880 --> 00:47:22.760 of Fame, but I mean there's we have Omar Jah. 844 00:47:22.800 --> 00:47:25.880 We have Dick Connor, we have Bruce Randolph, we have 845 00:47:25.960 --> 00:47:30.280 all these different different places rightfully so named after these 846 00:47:30.320 --> 00:47:35.519 significant significant people. There's nothing that Mark Sallenberg, you know. 847 00:47:36.039 --> 00:47:39.559 And the funny thing I found with Alan and this 848 00:47:39.639 --> 00:47:42.039 is not a putdown, but a lot of the stuff 849 00:47:42.079 --> 00:47:45.760 he did he didn't really care that much about. I mean, 850 00:47:46.119 --> 00:47:47.360 he was an entertainer. 851 00:47:48.880 --> 00:47:50.079 It wasn't like the. 852 00:47:50.159 --> 00:47:52.960 Number two and number ten. That's exactly what he was. 853 00:47:53.519 --> 00:47:57.199 Yeah. In other words, he wasn't like the pundits of 854 00:47:57.280 --> 00:48:00.519 today who are carrying the water for peace people or 855 00:48:00.840 --> 00:48:03.800 he didn't care. He did what it took to get 856 00:48:03.840 --> 00:48:06.559 a rise out of people. Did you get that right? 857 00:48:07.280 --> 00:48:12.039 I mean he didn't. He didn't have an agenda. 858 00:48:12.719 --> 00:48:18.679 I watched him for six years, my best friend for 859 00:48:18.760 --> 00:48:21.599 six years. He was a professional wrestler. 860 00:48:22.199 --> 00:48:25.119 That's exactly Okay. It couldn't have been put better. 861 00:48:26.039 --> 00:48:27.320 No, true, he was. 862 00:48:27.880 --> 00:48:32.400 But today but today I don't get the impression today 863 00:48:32.960 --> 00:48:35.840 that the talk show hosts. I believe that they are 864 00:48:35.880 --> 00:48:39.480 really sold out and are and have an agenda as 865 00:48:39.480 --> 00:48:42.800 opposed to going on saying how can I stir this 866 00:48:42.920 --> 00:48:43.800 crap up? Today? 867 00:48:44.440 --> 00:48:44.920 It's over? 868 00:48:46.400 --> 00:48:51.480 Yeah, now, well, some some would argue that having a 869 00:48:51.519 --> 00:48:54.239 real agenda and a real passion is better than just 870 00:48:54.280 --> 00:48:55.000 being a showman. 871 00:48:57.639 --> 00:48:59.639 You have to take that up with somebody else, because 872 00:48:59.679 --> 00:49:01.840 I my view of what we do for a living 873 00:49:01.920 --> 00:49:02.840 is quite different than that. 874 00:49:04.000 --> 00:49:07.599 I know. I remember Peter, Peter listen man, I mean 875 00:49:07.639 --> 00:49:10.079 you and I talked about it. There is a blend 876 00:49:10.639 --> 00:49:14.440 of entertainment and information, there is a blend, but you 877 00:49:14.800 --> 00:49:16.360 what to do? What's that? 878 00:49:17.119 --> 00:49:19.159 He knew how to make people mad. He knew how 879 00:49:19.159 --> 00:49:22.159 to get to the to the center of it. You know, 880 00:49:23.039 --> 00:49:25.039 there's the reason, by the way that a lot of 881 00:49:25.039 --> 00:49:28.440 people didn't take on the Ramsey case was intricate. It 882 00:49:28.480 --> 00:49:33.599 took hard work, right there was I mean, Danny Kaplis, 883 00:49:33.639 --> 00:49:38.079 did you know there's very few people that wanted to 884 00:49:38.079 --> 00:49:41.159 go near it? And now suddenly with this I get 885 00:49:41.360 --> 00:49:47.239 two calls a day about this ridiculous Ramsey trilogy that's 886 00:49:47.320 --> 00:49:50.159 being shown on Netflix. Had to be a change in themselves. 887 00:49:50.239 --> 00:49:52.679 They really should be well. 888 00:49:52.559 --> 00:49:56.119 Peter Boyles, thank you very much, a legend and my friend. 889 00:49:58.440 --> 00:50:07.320 We have more coming up on the Troubleshooter show. Go 890 00:50:07.480 --> 00:50:11.199 with a Sure Thing. Denver's Best Roofer Excel Roofing Dot com. 891 00:50:11.239 --> 00:50:16.960 You don't pay a cent until you're content. Time for 892 00:50:17.000 --> 00:50:20.760 an insurance checkup free, no obligation. In comparison, call Compass 893 00:50:20.800 --> 00:50:24.079 Insurance paying too much your coverage at dozens of insurance 894 00:50:24.119 --> 00:50:26.599 companies find out now three all three seven to seven 895 00:50:26.599 --> 00:50:29.360 to one. Help. You'll think you're his only customer when 896 00:50:29.400 --> 00:50:31.880 you choose Frank durand the real estate Man dot com 897 00:50:31.920 --> 00:50:35.039 to list your home with Remax Alliance three all three 898 00:50:35.119 --> 00:50:40.519 nine two zero sixteen twenty two. Hi, Tom Martino, your 899 00:50:40.559 --> 00:50:43.760 troubleshooter three oh three seven to one three talk seven 900 00:50:43.800 --> 00:50:45.559 one three eight two five five Donna, did you have 901 00:50:45.599 --> 00:50:50.599 anything more to say on that bitcoins scam? You? 902 00:50:50.599 --> 00:50:50.760 You? 903 00:50:50.960 --> 00:50:51.400 Uh? 904 00:50:51.920 --> 00:50:54.239 You mentioned that you had a friend that lost fifty 905 00:50:54.280 --> 00:50:55.239 grand the same way. 906 00:50:55.280 --> 00:50:57.920 Basically, that's correct. 907 00:50:57.960 --> 00:51:01.960 The the caller basically kept her not basically kept her 908 00:51:02.000 --> 00:51:05.159 on the phone the entire time, told her she was 909 00:51:05.199 --> 00:51:09.159 not allowed to disclose what was going on because it 910 00:51:09.239 --> 00:51:13.639 might thwart the plan of the irs freezing all of 911 00:51:13.639 --> 00:51:17.880 her assets. Hatter liquidate a little over fifty thousand dollars 912 00:51:17.920 --> 00:51:20.280 in cash, she had to go to multiple different branches 913 00:51:20.920 --> 00:51:24.239 of her bank to do so, and then proceeded to 914 00:51:24.280 --> 00:51:27.679 send her to downtown Denver somewhere to a bitcoin machine 915 00:51:28.119 --> 00:51:31.320 and see that machine the fund So. 916 00:51:32.840 --> 00:51:33.679 It just was. 917 00:51:35.360 --> 00:51:35.599 Once. 918 00:51:35.639 --> 00:51:38.760 Once it happened, she realized what had taken place and 919 00:51:38.880 --> 00:51:39.920 that she was scammed. 920 00:51:40.400 --> 00:51:43.639 Did any authorities make any attempt to do anything for her? 921 00:51:45.280 --> 00:51:47.920 No, you can report it with the FBI, but it's 922 00:51:48.400 --> 00:51:52.920 the chances of the funds being recovered are so slimmed 923 00:51:53.519 --> 00:51:59.440 because it is bitcoin, and the the enmity behind it 924 00:51:59.480 --> 00:52:03.559 is so so large that they they couldn't track it down. 925 00:52:04.199 --> 00:52:07.480 God, that is so sad. Oh my god. Fifty thousand, 926 00:52:08.360 --> 00:52:09.079 fifty thousand. 927 00:52:09.119 --> 00:52:12.000 And then they called back a few days later and said, well, 928 00:52:12.039 --> 00:52:15.000 we've got your savings account safe, so now we need 929 00:52:15.000 --> 00:52:17.159 to work on getting your checking account safe. 930 00:52:17.480 --> 00:52:23.480 Well and during that time, but now when they called back, 931 00:52:23.639 --> 00:52:26.920 that was before they realized it was a scam, right. 932 00:52:28.119 --> 00:52:30.079 No, it was after So at that point she had 933 00:52:30.159 --> 00:52:31.880 she she she. 934 00:52:32.440 --> 00:52:35.199 They should have used they should have used the second 935 00:52:35.199 --> 00:52:37.480 call to find these people and lure them in. They 936 00:52:37.480 --> 00:52:41.039 should have worked with authorities, right. 937 00:52:41.840 --> 00:52:43.519 Yeah, it's always twenty twenty. 938 00:52:43.639 --> 00:52:45.480 But so what did they just hang up on them 939 00:52:45.480 --> 00:52:46.199 the second time? 940 00:52:47.599 --> 00:52:47.840 Yeah? 941 00:52:48.360 --> 00:52:51.960 Well, when she started telling them that, how how basically 942 00:52:52.039 --> 00:52:55.159 much of a stumbad day were for depleting her savings account. 943 00:52:55.440 --> 00:52:59.719 The guy hung up, But you know, a very educated woman. 944 00:53:00.159 --> 00:53:03.760 They just I've in the financial industry and I've been 945 00:53:03.800 --> 00:53:08.280 to multiple seminars on fraud and detection, and it is 946 00:53:08.320 --> 00:53:10.400 one of the things that these scammers do is they 947 00:53:10.480 --> 00:53:14.719 get you in a heightened sense of emergency and that 948 00:53:14.800 --> 00:53:17.440 you have to act now and if you don't, you're 949 00:53:17.480 --> 00:53:19.719 going to lose everything. And they don't give you time 950 00:53:19.760 --> 00:53:23.119 to think. And that's the biggest thing. And so we 951 00:53:23.239 --> 00:53:25.960 always tell all of our clients hang up the phone 952 00:53:26.440 --> 00:53:28.800 and call a loved one and one at pass them 953 00:53:28.840 --> 00:53:32.639 first before anything, because that's just they just get you 954 00:53:32.679 --> 00:53:35.440 in a heightened sense and you are just following you 955 00:53:35.440 --> 00:53:39.119 you blindly follow their instructions and you don't have time 956 00:53:39.159 --> 00:53:41.079 to think about it. And that's that's where it gets 957 00:53:41.079 --> 00:53:41.639 a lot of people. 958 00:53:43.320 --> 00:53:48.000 Well, you're right, they get them scared, panicked. Thank you, 959 00:53:48.039 --> 00:53:51.559 don I appreciate the information. This is terrible. I don't 960 00:53:51.599 --> 00:53:54.920 think she's going to be able to do anything either. Anyway. 961 00:53:54.960 --> 00:53:59.920 I want to bring up a divorce attorney. I think 962 00:54:00.000 --> 00:54:02.239 he's retired now. He's a friend of Deputy d and 963 00:54:02.599 --> 00:54:05.400 I appreciate him coming up because we had a very 964 00:54:05.400 --> 00:54:08.920 complicated case the other day. We've been trying to get 965 00:54:08.920 --> 00:54:10.800 a hold of her because we wanted to give her 966 00:54:10.800 --> 00:54:14.440 this information. But I can relate it to her, but 967 00:54:14.519 --> 00:54:16.400 I wanted to recap her case. I wanted to even 968 00:54:16.440 --> 00:54:20.880 ask if you've ever heard of such a thing, Paul Figlia, Paul, 969 00:54:20.960 --> 00:54:23.320 thank you very much. Paul. How many years did you practice? 970 00:54:25.159 --> 00:54:29.039 Twenty in mostly Jefferson, in Park County and also in Denver. 971 00:54:30.159 --> 00:54:31.559 So you don't do divorce anymore? 972 00:54:32.480 --> 00:54:37.079 I don't. I am happily married because I'm happily retired. 973 00:54:38.119 --> 00:54:44.400 Okay, Now, I've never heard of a default judgment in 974 00:54:44.480 --> 00:54:47.320 a divorce where if you don't show up, the other 975 00:54:47.400 --> 00:54:51.239 party wins, no matter how ridiculous they might ask for things. 976 00:54:51.320 --> 00:54:56.039 I mean, this woman, Jessica claimed. She's in Illinois. She 977 00:54:56.199 --> 00:54:58.559 says she was an alcoholic kicked out of her house 978 00:54:58.760 --> 00:55:03.519 by her husband, and then he filed for divorce, but 979 00:55:03.559 --> 00:55:06.400 then he got a default judgment. Have you heard of 980 00:55:06.400 --> 00:55:08.800 a default judgment? She said she didn't show up because 981 00:55:08.840 --> 00:55:10.880 he threatened her. But I don't want to go back 982 00:55:10.920 --> 00:55:12.719 there because it was so long ago. There's nothing she 983 00:55:12.760 --> 00:55:15.800 can do about it in twenty fifteen. But have you 984 00:55:15.960 --> 00:55:18.360 heard first? That was my first question. Have you heard 985 00:55:18.400 --> 00:55:19.719 of a default judgment? 986 00:55:21.679 --> 00:55:26.239 No, Tom, and your instincts are right on. There really 987 00:55:26.440 --> 00:55:29.519 is no such thing as a default judgment in a 988 00:55:29.559 --> 00:55:34.360 family law matter. What generally happens if a client, or 989 00:55:34.400 --> 00:55:38.920 should say, okay, litigant does not show up is that 990 00:55:38.960 --> 00:55:42.440 the court will in her orders without regard to what 991 00:55:42.559 --> 00:55:44.719 evidence she may or may not have been able to 992 00:55:44.800 --> 00:55:47.079 put on, so on and so forth. But I would 993 00:55:47.119 --> 00:55:50.159 stop short. Tom was saying that the court will basically 994 00:55:50.199 --> 00:55:55.760 grant anything, even to the ridiculous extreme, simply because the 995 00:55:55.800 --> 00:55:58.599 other party who did show up asked for it. In 996 00:55:58.639 --> 00:56:01.000 a situation where a litigan does not show up, the 997 00:56:01.079 --> 00:56:04.400 court acts as a gatekeeper for what it thinks is 998 00:56:04.480 --> 00:56:08.360 going to be a reasonable outcome. That's not to say 999 00:56:08.400 --> 00:56:11.679 that these non appearing party is not at a disadvantage. 1000 00:56:11.719 --> 00:56:16.440 They in fact are a very distinct disadvantage. But the 1001 00:56:16.519 --> 00:56:20.400 court is not going to allow it. Just really nearly orders. 1002 00:56:21.800 --> 00:56:28.280 Okay, if you have a standing child visitation that she has. 1003 00:56:28.800 --> 00:56:31.840 She had problems, obviously, but the courts gave her visitation, 1004 00:56:32.159 --> 00:56:38.320 not custody, and the husband is withholding visitation, and he 1005 00:56:38.559 --> 00:56:42.320 claims and the guardian at Leidam says it's in the 1006 00:56:42.360 --> 00:56:46.079 best interest of the children. Can they just do that 1007 00:56:46.159 --> 00:56:47.519 without modifying the order? 1008 00:56:49.400 --> 00:56:54.679 Typically no, No. Let me just say this. If your 1009 00:56:54.760 --> 00:57:00.440 given orders, as Dad was here, you don't have to 1010 00:57:00.519 --> 00:57:05.320 follow them to the t. The courts understand parties generally 1011 00:57:05.840 --> 00:57:09.199 in most cases will modify that by their own behavior 1012 00:57:09.239 --> 00:57:14.519 and not necessarily formally. However, if there's a dispute, the 1013 00:57:14.559 --> 00:57:17.920 bottom line is the orders have to be followed, but 1014 00:57:18.000 --> 00:57:22.880 you can't, as Jessica seems to have done, just sit 1015 00:57:23.000 --> 00:57:26.400 on those rights without asking them to be enforced. So 1016 00:57:27.079 --> 00:57:31.199 here's the usual situation. One party denies the other party 1017 00:57:31.239 --> 00:57:34.079 parenting time, which is what we have alleged here, and 1018 00:57:34.159 --> 00:57:38.760 the party who is aggrieved does nothing to enforce the 1019 00:57:38.880 --> 00:57:41.280 current order and just sort of sits on it. The 1020 00:57:41.320 --> 00:57:45.719 court calls it sitting on your rights, and in doing 1021 00:57:45.840 --> 00:57:50.320 so it becomes the I won't say the legal order 1022 00:57:50.360 --> 00:57:52.320 of the day, because what's written on paper is the 1023 00:57:52.360 --> 00:57:55.840 only thing that's enforceable, but it sort of becomes the 1024 00:57:55.880 --> 00:57:58.840 status quo, and the court is very happy to let 1025 00:57:58.880 --> 00:58:02.480 you do whatever you want to do because Honestly, judges 1026 00:58:02.519 --> 00:58:04.599 don't want to hear these cases. They grab to clear 1027 00:58:04.639 --> 00:58:09.159 their doctors on Okay, okay, that sounds like what's happened 1028 00:58:09.199 --> 00:58:10.119 here here. 1029 00:58:11.440 --> 00:58:16.079 It's yeah, I'm sure there's way more to it than 1030 00:58:16.159 --> 00:58:20.800 we're hearing. But if in fact they was not modified 1031 00:58:21.519 --> 00:58:25.360 and the ex husband is refusing visitation, what does she 1032 00:58:25.559 --> 00:58:27.000 do if she wants to enforce it? 1033 00:58:27.880 --> 00:58:29.840 Yeah, and that's an excellent question that goes right to 1034 00:58:29.880 --> 00:58:31.880 the heart of it. First of all, let me let 1035 00:58:31.960 --> 00:58:35.320 me talk about dad for a moment. If Dad wanted 1036 00:58:35.400 --> 00:58:40.599 to change the parenting time schedule or any allocation of 1037 00:58:40.639 --> 00:58:45.519 rental responsibilities here, whether it's parenting time or decision making, 1038 00:58:46.320 --> 00:58:49.880 it was incumbent upon him to seek that relief from 1039 00:58:49.920 --> 00:58:53.480 the court. The courts do not like people to self 1040 00:58:53.519 --> 00:58:58.119 help themselves in these situations, especially if there's a substantial 1041 00:58:58.159 --> 00:59:02.199 deviation from the court orders and what ex husband now wants. 1042 00:59:02.239 --> 00:59:06.599 So husband sort of not. He doesn't come into this 1043 00:59:06.639 --> 00:59:10.320 with clean hands either. Now to your question about what 1044 00:59:10.400 --> 00:59:13.320 she should be doing, I think what I would advise 1045 00:59:13.360 --> 00:59:16.079 my client in Colorado to do. And I'll let me 1046 00:59:16.400 --> 00:59:18.280 just give you the usual lawyer caveat. 1047 00:59:19.840 --> 00:59:22.039 It's not Illinois, got it, that's right. 1048 00:59:23.039 --> 00:59:25.880 I would be shocked if Illinois didn't follow most of 1049 00:59:25.920 --> 00:59:28.800 the general principles that we follow here in Colorado. But 1050 00:59:29.280 --> 00:59:34.280 there may be some procedural differences that Jessica needs to 1051 00:59:34.280 --> 00:59:36.440 be aware of, and I'm sure she'll figure that out. 1052 00:59:36.920 --> 00:59:40.119 But what I would recommend to my clients sitting across 1053 00:59:40.159 --> 00:59:43.519 my desk to do in this situation is file a 1054 00:59:43.760 --> 00:59:49.119 motion to enforce parenting time or decision making or whatever 1055 00:59:49.159 --> 00:59:51.800 they call it in Illinois. Here in Colorado, we have 1056 00:59:51.840 --> 00:59:56.519 an umbrella term we call allocation of parental responsibilities, and 1057 00:59:56.639 --> 01:00:00.480 under that umbrella are two main things. One is parenting 1058 01:00:00.519 --> 01:00:03.840 time and the other one is decision making. We no 1059 01:00:03.920 --> 01:00:07.639 longer use the word custody. That is an ancient word. 1060 01:00:07.800 --> 01:00:11.639 That's an ancient word from back in our day. Now, 1061 01:00:11.679 --> 01:00:14.599 the term of the term of art is allocation of 1062 01:00:14.639 --> 01:00:18.719 permal responsibilities or APR for short. So she should file 1063 01:00:18.760 --> 01:00:22.599 emotion to enforce the orders as they currently are. 1064 01:00:23.360 --> 01:00:24.119 Okay. 1065 01:00:24.199 --> 01:00:27.800 The likely outcome of that, and if I'm going if 1066 01:00:27.840 --> 01:00:29.280 I'm skipping ahead too fast. 1067 01:00:29.079 --> 01:00:30.920 On to now that's what I want. I want you 1068 01:00:31.000 --> 01:00:31.480 to go ahead. 1069 01:00:32.199 --> 01:00:34.440 Yeah, The likely outcome of that is the court's going 1070 01:00:34.480 --> 01:00:37.400 to review her motion, which is going to be very simple. Hey, 1071 01:00:37.480 --> 01:00:39.679 he hasn't followed it. These are the orders, they've never 1072 01:00:39.719 --> 01:00:42.960 been changed. He hasn't followed it. I want them followed. Uh, 1073 01:00:43.119 --> 01:00:47.440 that's it, very very bare bombs. What that does is 1074 01:00:48.000 --> 01:00:52.559 it requires him now to respond, and that's where you're 1075 01:00:52.599 --> 01:00:57.239 going to see all of his arguments why that modification 1076 01:00:57.559 --> 01:01:00.400 or I should say, why that enforcement is not in 1077 01:01:00.480 --> 01:01:04.159 the best interests of the children. He might say, well, 1078 01:01:04.320 --> 01:01:07.199 she's drinking. Well she's not holding a job, Well she's 1079 01:01:07.280 --> 01:01:10.639 running in the house support. There'll be a litany of 1080 01:01:10.679 --> 01:01:14.239 things in there, and procedurally here in Colorado, if you 1081 01:01:14.360 --> 01:01:17.880 don't make all those objections on that response, you don't 1082 01:01:17.920 --> 01:01:19.920 get to argue them in court. So this is an 1083 01:01:19.960 --> 01:01:23.920 excellent way of fleshing out what is going on in 1084 01:01:23.960 --> 01:01:26.559 the case and what you can expect to have to 1085 01:01:26.599 --> 01:01:31.760 deal with in the litigation scenario. So the likely outcome 1086 01:01:31.800 --> 01:01:33.920 of filing that motion is the judge is going to 1087 01:01:33.960 --> 01:01:38.079 look at what is the current situation of the parties, 1088 01:01:38.559 --> 01:01:42.760 what has changed since it made the orders, and is 1089 01:01:42.960 --> 01:01:45.760 enforcing the orders going to be in the best interest 1090 01:01:45.800 --> 01:01:49.920 of the kids, And that is the paramount, hallmark centerpiece 1091 01:01:50.039 --> 01:01:54.159 of the entire dilemma here, what is in the best 1092 01:01:54.159 --> 01:01:55.039 interest of the kids? 1093 01:01:55.039 --> 01:01:57.920 All right, but you don't get to decide that on 1094 01:01:57.960 --> 01:02:01.760 your own. That's the bottom line. 1095 01:02:00.679 --> 01:02:04.280 That's right, Yeah, that is the bottom line. However, the 1096 01:02:04.320 --> 01:02:08.719 acquiescence of the party to something different really does serve 1097 01:02:08.920 --> 01:02:13.280 as a sort of de facto new paradigm. 1098 01:02:13.559 --> 01:02:16.920 In other words, right, it's right if she sits on 1099 01:02:16.960 --> 01:02:19.480 her rights or if she doesn't do anything to enforce. 1100 01:02:19.239 --> 01:02:22.519 Them exactly exactly. Let me give you a quick example. 1101 01:02:23.199 --> 01:02:25.760 Parents are ordered fifty to fifty parenting time, fifty to 1102 01:02:25.800 --> 01:02:28.639 fifty decision making. They have to make the major decisions 1103 01:02:28.639 --> 01:02:34.440 about the children jointly. Ten years go by. Ten years 1104 01:02:34.480 --> 01:02:38.320 go by, and it's completely changed. Mom hasn't seen the 1105 01:02:38.400 --> 01:02:40.639 kids maybe once or twice a week, has taken no 1106 01:02:40.760 --> 01:02:44.199 part in decision making. And now as asking the court 1107 01:02:44.239 --> 01:02:49.159 to go back ten years and enforce the old orders 1108 01:02:49.480 --> 01:02:52.480 which are now stale, the court is not going to 1109 01:02:52.519 --> 01:02:55.480 do that. It's going to reassess the situation and order 1110 01:02:55.559 --> 01:02:59.559 a new set of orders that are more in line 1111 01:02:59.639 --> 01:03:02.199 with what's going on today. 1112 01:03:03.159 --> 01:03:06.840 Okay, I, that's that's the. 1113 01:03:06.760 --> 01:03:07.199 Way it is. 1114 01:03:07.920 --> 01:03:11.280 Well, I gotta take this break. Here's here when I 1115 01:03:11.320 --> 01:03:14.440 give her the message though, basically she needs to make 1116 01:03:14.480 --> 01:03:17.039 a motion to have this enforced, is what you're saying, 1117 01:03:17.440 --> 01:03:18.800 and then he has to fight it. 1118 01:03:19.559 --> 01:03:23.280 That's right, right, And Tom, I can't rush you. I've 1119 01:03:23.280 --> 01:03:25.719 got a course hearing here on a on another matter 1120 01:03:26.199 --> 01:03:27.960 that I need to just sort of look in on. 1121 01:03:28.360 --> 01:03:28.480 Uh. 1122 01:03:28.639 --> 01:03:29.920 Can we can sing in this conversation? 1123 01:03:30.280 --> 01:03:34.400 Absolutely right? All right? Thank you for weighing in on this, 1124 01:03:34.760 --> 01:03:36.480 and we'll talk to her and I'll get back to you. 1125 01:03:36.719 --> 01:03:38.440 I need to take this break, and I'm Tom Martine 1126 01:03:38.480 --> 01:03:45.599 more coming right up. Go with a sure thing Denver's 1127 01:03:45.639 --> 01:03:48.519 best roofer Excel Roofing dot com. You don't pay a 1128 01:03:48.599 --> 01:03:55.079 cent until you're content. Time for an insurance check up free, 1129 01:03:55.159 --> 01:03:58.920 no obligation. In comparison, call Compass Insurance paying too much 1130 01:03:59.039 --> 01:04:02.239 your coverage? Does of insurance companies? Find out now three 1131 01:04:02.239 --> 01:04:04.559 oh three seven to seven to one help. You'll think 1132 01:04:04.559 --> 01:04:07.119 you're his only customer when you choose Frank durand the 1133 01:04:07.199 --> 01:04:09.840 real estate Man dot com to list your home with 1134 01:04:09.960 --> 01:04:21.559 Remax Alliance three oh three nine two zero sixteen twenty two. Hi, 1135 01:04:21.840 --> 01:04:26.320 Tom Martino, you're a Troubleshooter three oh three seven one 1136 01:04:26.440 --> 01:04:29.199 three Talk three oh three seven one three eight two 1137 01:04:29.320 --> 01:04:34.719 five five. All right now, Tom, welcome to the show. 1138 01:04:34.760 --> 01:04:35.840 What's going on with you? Tom? 1139 01:04:36.639 --> 01:04:36.840 Hey? 1140 01:04:36.960 --> 01:04:39.840 Tom? I got a throb with Pantasa Life Science as 1141 01:04:39.960 --> 01:04:43.599 a first discovered them back when you had them on 1142 01:04:43.639 --> 01:04:46.880 and I've been a faithful customer with them ever since, 1143 01:04:46.960 --> 01:04:48.559 I mean for a very long time. 1144 01:04:48.960 --> 01:04:51.800 Yeah, they were a good company. I mean they they 1145 01:04:51.880 --> 01:04:55.840 came off the referral list and stopped advertising years ago 1146 01:04:56.360 --> 01:05:01.239 because they started making this product. As I rememb they 1147 01:05:01.280 --> 01:05:04.639 started making the product. Well the reason was we didn't 1148 01:05:04.639 --> 01:05:08.519 have a problem with them, but they started manufacturing under 1149 01:05:08.559 --> 01:05:12.599 other people's labels. I don't but I didn't realize did 1150 01:05:12.639 --> 01:05:15.719 they still keep them doing their own products? Yeah? I 1151 01:05:16.159 --> 01:05:19.519 see on the website they do Panasalife dot com. 1152 01:05:19.960 --> 01:05:22.079 Yeah, and that's where I've just ordered it from. And 1153 01:05:22.159 --> 01:05:23.280 again loyal customer. 1154 01:05:23.400 --> 01:05:26.000 So I play on about. 1155 01:05:25.760 --> 01:05:29.599 November tenth, eleventh, so I get an email back from them. 1156 01:05:29.480 --> 01:05:32.000 That it's uh, this particular one. 1157 01:05:31.719 --> 01:05:33.679 Was out of stock till the end of the month 1158 01:05:34.039 --> 01:05:38.039 a pea. So I tried to call last Friday. Is 1159 01:05:38.119 --> 01:05:41.039 their main number? The customer service you know how to contact. 1160 01:05:41.039 --> 01:05:44.239 You see on the website contact us there's a number, so. 1161 01:05:44.199 --> 01:05:47.199 I called the number number. It goes into an endless 1162 01:05:47.719 --> 01:05:50.239 You can't leave a message. It's just an endless loop. 1163 01:05:50.400 --> 01:05:53.840 No matter what option, option one, option two, you can't 1164 01:05:53.920 --> 01:05:57.079 leave a message. Message So you can also, it says 1165 01:05:57.079 --> 01:06:00.000 on their contact us you can like send up a 1166 01:06:00.039 --> 01:06:02.960 uh an email. You know, you put your name email 1167 01:06:03.000 --> 01:06:06.039 and then what your problem is? Put put my question 1168 01:06:06.119 --> 01:06:10.679 in there. Never heard back, so I got an email 1169 01:06:10.880 --> 01:06:13.159 again back like I said that it was out of stock. 1170 01:06:13.280 --> 01:06:16.199 So the sales lady or customer service lady that sent 1171 01:06:16.239 --> 01:06:19.480 me the email, I tried to call her office number. 1172 01:06:19.639 --> 01:06:23.760 Same thing just goes into an endless loop loop. Sent 1173 01:06:23.840 --> 01:06:29.239 her an email, she never responded, and I just I 1174 01:06:30.559 --> 01:06:34.760 don't know even on her email address she showed a 1175 01:06:34.800 --> 01:06:37.880 mobile cell. You could call her mobile or call the office. 1176 01:06:38.159 --> 01:06:40.400 All right, So the bottom line, I don't need to 1177 01:06:40.400 --> 01:06:42.719 know all the misery. You're just not getting the product 1178 01:06:42.760 --> 01:06:46.920 you paid for. No, and I and oh, hold on, 1179 01:06:46.960 --> 01:06:50.039 hold on, and I was it? Did you contest the 1180 01:06:50.119 --> 01:06:52.920 charge on your credit card? No? 1181 01:06:53.039 --> 01:06:56.800 Not yet, because again I've not hurt anything, and it's. 1182 01:06:56.519 --> 01:06:58.760 Relative Well, I'll put in some calls. I don't know. 1183 01:06:58.800 --> 01:07:02.760 I got to find my this. They've been so long off. 1184 01:07:02.840 --> 01:07:04.719 I don't know if I saw their contact. But what 1185 01:07:04.760 --> 01:07:07.599 I can do is try to try it. I can 1186 01:07:07.639 --> 01:07:09.519 try to get a hold of some of my contacts. 1187 01:07:09.920 --> 01:07:13.119 According to the website, they're still there. I don't know. 1188 01:07:13.239 --> 01:07:16.320 I mean, I've not heard of anything going on with them. 1189 01:07:16.840 --> 01:07:19.920 They have really good products. I mean I would definitely 1190 01:07:20.119 --> 01:07:23.480 stop payment though, for sure, get your money back and 1191 01:07:23.519 --> 01:07:25.719 then wait to hear from me. I got to figure 1192 01:07:25.719 --> 01:07:27.159 out what's going on with them. 1193 01:07:28.079 --> 01:07:29.199 Okay, yeah, I'll do that. 1194 01:07:29.280 --> 01:07:32.480 I mean, I wouldn't listen. How much have you? How 1195 01:07:32.559 --> 01:07:33.280 much did you pay? 1196 01:07:34.559 --> 01:07:34.760 Oh? 1197 01:07:34.840 --> 01:07:37.599 I think it was, uh maybe forty. 1198 01:07:38.840 --> 01:07:40.320 Okay, normal much? 1199 01:07:40.360 --> 01:07:43.440 Okay? Is it a standard? Do you have a standing 1200 01:07:44.440 --> 01:07:48.000 account where you have a subscriptione like stuff coming to 1201 01:07:48.039 --> 01:07:48.920 you automatically? 1202 01:07:50.000 --> 01:07:50.159 No? 1203 01:07:50.280 --> 01:07:51.039 I never did. 1204 01:07:51.199 --> 01:07:54.239 In fact, good this order is what I just changed 1205 01:07:54.280 --> 01:07:55.880 to that reoccurring subscription. 1206 01:07:56.400 --> 01:07:59.480 Yeah, well stop it. Go online and stop that reoccurring 1207 01:07:59.800 --> 01:08:02.119 and then can't and then get your money back on 1208 01:08:02.159 --> 01:08:04.800 your credit card and then wait to hear from me again. 1209 01:08:04.920 --> 01:08:08.320 I have heard no signs of trouble whatsoever, But who knows. 1210 01:08:08.360 --> 01:08:10.360 I mean, I have no idea what's going on with them? 1211 01:08:10.440 --> 01:08:13.679 Right now? You've called the eight hundred number. You've called 1212 01:08:13.679 --> 01:08:17.000 the eight hundred number, right, Oh yeah, you guys to 1213 01:08:17.079 --> 01:08:17.479 try it too. 1214 01:08:17.479 --> 01:08:19.520 It just goes into an analystloop. You press one to 1215 01:08:19.600 --> 01:08:20.279 leave a message. 1216 01:08:20.279 --> 01:08:22.359 No, I get it. But but I mean, this is 1217 01:08:22.399 --> 01:08:26.039 the first trouble you've had, so who knows? I mean 1218 01:08:26.079 --> 01:08:29.479 I don't know what's going on. I mean I'll find out. 1219 01:08:29.960 --> 01:08:35.119 Oh wait, I do have I do have the owner's 1220 01:08:35.439 --> 01:08:38.840 mobile phone so I can call during a break. All right, 1221 01:08:38.960 --> 01:08:40.680 why don't you hang on? I'm Tom Martinez. I got 1222 01:08:40.760 --> 01:08:42.319 to take a break right now. Three O three seven 1223 01:08:42.359 --> 01:08:46.279 one three A two five five. Go with a sure 1224 01:08:46.359 --> 01:08:49.800 thing Denver's best roofer Excel Roofing dot com. You don't 1225 01:08:49.840 --> 01:08:55.399 pay a cent until you're content. Wait time for an 1226 01:08:55.399 --> 01:08:59.039 insurance check up free, no obligation. In comparison, call Compass 1227 01:08:59.079 --> 01:09:02.840 Insurance too much your coverage at dozens of insurance companies 1228 01:09:02.880 --> 01:09:05.479 find out now three all three seven seven to one help. 1229 01:09:05.680 --> 01:09:08.279 You'll think you're his only customer when you choose Frank 1230 01:09:08.359 --> 01:09:10.800 durand the real estate Man dot com to list your 1231 01:09:10.840 --> 01:09:13.960 home with Remax Alliance three all three nine two zero 1232 01:09:14.119 --> 01:09:26.000 sixteen twenty two. Hi Tom Martino, your troubleshooter three all 1233 01:09:26.079 --> 01:09:29.520 three seven one three talk seven one three eight two 1234 01:09:29.640 --> 01:09:35.039 five five. So I'm going to be investigating the pantasy 1235 01:09:35.079 --> 01:09:38.199 of life. But from what I can tell, from all indications, 1236 01:09:39.079 --> 01:09:42.279 there's a glitch. But it's not You're the only complaint 1237 01:09:42.359 --> 01:09:46.720 we got. They're still in business, they're still manufacturing. Somebody 1238 01:09:46.760 --> 01:09:48.880 on my YouTube feed. One of my morons one to 1239 01:09:49.000 --> 01:09:51.279 know why they're not on the refer list anymore. They 1240 01:09:51.359 --> 01:09:55.439 really have they they did not they they decided to 1241 01:09:55.479 --> 01:09:57.479 go more of the commercial route of white labeling for 1242 01:09:57.520 --> 01:10:01.039 other people. Now they kept their way site up and stuff, 1243 01:10:01.039 --> 01:10:03.279 but they're not promoting the hell out of it. Then 1244 01:10:03.279 --> 01:10:05.560 we had someone else who said they've kept They've been 1245 01:10:05.640 --> 01:10:08.880 ordering for the past four months from Panacea and they've 1246 01:10:08.880 --> 01:10:12.800 had no troubles. I've had some text messages saying the same. 1247 01:10:13.319 --> 01:10:15.800 So we've never had a problem with the company at all, 1248 01:10:15.920 --> 01:10:21.960 nothing at all. It's just that they have You're you're 1249 01:10:22.000 --> 01:10:24.560 the only problem we heard. So Tom, I would like, 1250 01:10:24.640 --> 01:10:28.199 I said, can test the charge? We will, we will. Uh, 1251 01:10:28.359 --> 01:10:31.479 I'll talk to who I thought was the owner. I 1252 01:10:31.479 --> 01:10:34.319 think she still is and I'll see what she says. 1253 01:10:34.399 --> 01:10:35.239 Leslie is her name. 1254 01:10:35.960 --> 01:10:36.039 Uh. 1255 01:10:36.199 --> 01:10:39.640 I have doctor Joel cheerdact with me, and by the way, 1256 01:10:39.960 --> 01:10:41.840 I haven't gotten to him yet. I just wanted to 1257 01:10:41.840 --> 01:10:44.760 say he's coming up next hour and he wants to 1258 01:10:44.760 --> 01:10:49.399 talk about hair restoration because they have a complete hair 1259 01:10:49.439 --> 01:10:55.159 restoration department with transplants with stem cells. And I had 1260 01:10:55.199 --> 01:10:57.159 it done, not the transplant part, but I had it 1261 01:10:57.399 --> 01:10:59.720 enhanced and it worked out really really well. We'll talk 1262 01:10:59.720 --> 01:11:03.119 about that coming up and more, as well as weight 1263 01:11:03.199 --> 01:11:07.119 loss compounded weight loss drugs for you at pennies on 1264 01:11:07.159 --> 01:11:09.680 the dollar. I'm Tom Martinez. Stick around for more on 1265 01:11:09.720 --> 01:11:15.640 the Troubleshooter Network. Go with a sure Thing Denver's Best 1266 01:11:15.720 --> 01:11:18.600 roofer Excel Roofing dot com. You don't pay a cent 1267 01:11:18.800 --> 01:11:24.880 until you're content, wait time for an insurance checkup free, 1268 01:11:24.920 --> 01:11:28.680 no obligation. In comparison, call Compass insurance paying too much 1269 01:11:28.800 --> 01:11:31.720 your coverage at dozens of insurance companies find out now 1270 01:11:31.800 --> 01:11:34.079 three all three, seven to seven to one help. You'll 1271 01:11:34.119 --> 01:11:36.840 think you're his only customer when you choose Frank durand 1272 01:11:36.840 --> 01:11:39.319 the real estate Man dot com to list your home 1273 01:11:39.520 --> 01:11:42.680 with Remax Alliance three oh three, nine, two zero, sixteen 1274 01:11:42.760 --> 01:11:43.479 twenty two. 1275 01:11:49.000 --> 01:11:54.279 Rift News. You need advice who you don't have? 1276 01:11:56.960 --> 01:11:58.960 Run anxiousness as care. 1277 01:12:00.119 --> 01:12:01.479 The Shoot is gonna help. 1278 01:12:01.800 --> 01:12:09.039 Come Dix is the Troubleshooter Show. No Tom Martine, Okay, 1279 01:12:09.279 --> 01:12:11.600 Tom Martino here, Welcome to the show. Three all three 1280 01:12:11.760 --> 01:12:14.720 seven one three talks seven one three, eight two five five. 1281 01:12:15.079 --> 01:12:17.520 Here to help you solve problems, to answer questions, to 1282 01:12:17.840 --> 01:12:20.279 take complaints, make your life a little easier. I have 1283 01:12:20.399 --> 01:12:24.199 doctor Joel Schirdac with me. He is with Denver Regen 1284 01:12:24.319 --> 01:12:26.560 dot com. A number of products we talk about from 1285 01:12:26.600 --> 01:12:28.760 time to time and things that I think you need 1286 01:12:28.800 --> 01:12:31.680 to know about. Now. I know that some people. First 1287 01:12:31.680 --> 01:12:33.439 of all, I want to talk about the weight loss aspect. 1288 01:12:34.079 --> 01:12:36.119 Some people have texted me saying, Tom, you know, I 1289 01:12:36.119 --> 01:12:37.520 think I might try this, but I want to do 1290 01:12:37.560 --> 01:12:40.199 it after the holidays. And I understand what people mean, 1291 01:12:40.279 --> 01:12:43.800 because traditionally people have waited till after the holidays to 1292 01:12:43.880 --> 01:12:47.199 diet or exercise or well, not necessary to exercise, but 1293 01:12:47.560 --> 01:12:49.800 sometimes to say, hey, I'm going to make the first 1294 01:12:50.039 --> 01:12:52.560 a new new beginning and all of that. And I 1295 01:12:52.600 --> 01:12:57.159 wanted to explain something about the urzepetide in the Semiglue Tide, 1296 01:12:57.159 --> 01:13:00.680 and I wanted doctor Joels to chime in and just 1297 01:13:00.760 --> 01:13:03.039 keep in mind Denver Reagen dot com if you want 1298 01:13:03.039 --> 01:13:07.359 to order this stuff. But here's something that I think 1299 01:13:07.359 --> 01:13:12.319 people need to know. And I've talked to numerous people 1300 01:13:12.640 --> 01:13:15.279 who have done this, and as you know, Joel, I 1301 01:13:15.319 --> 01:13:18.680 tried it and you guys were stellar, and I bought it. 1302 01:13:18.720 --> 01:13:21.479 I'm a real customer. I was a real customer. Whatever 1303 01:13:23.640 --> 01:13:27.119 what I found was, there is absolutely no feeling of 1304 01:13:27.199 --> 01:13:32.640 deprivation whatsoever. You absolutely enjoy food exactly the. 1305 01:13:32.560 --> 01:13:33.079 Way you did. 1306 01:13:33.479 --> 01:13:36.760 You can eat what you want. You just simply take 1307 01:13:37.159 --> 01:13:41.319 way less to feel satisfied. That is the most amazing thing. 1308 01:13:41.720 --> 01:13:45.479 It is not as if you are thinking, oh man, 1309 01:13:45.520 --> 01:13:47.399 I wish I could eat, or it makes you sick, 1310 01:13:47.600 --> 01:13:51.159 or you don't want or it's artificial in any way. 1311 01:13:51.399 --> 01:13:54.479 To me, many times dieting is artificial. Let me explain 1312 01:13:54.479 --> 01:13:58.800 what I mean by that. You eat less, but you 1313 01:13:58.960 --> 01:14:02.960 crave more. With this, you eat less and crave less. 1314 01:14:03.279 --> 01:14:06.439 That's correct. It's so it's not artificial. It's in line 1315 01:14:06.520 --> 01:14:07.560 with what you want. 1316 01:14:08.640 --> 01:14:11.359 So you agree with that, Yeah, Well, what it is 1317 01:14:11.359 --> 01:14:14.920 is it's the the U. It's a peptide compound. So 1318 01:14:14.960 --> 01:14:17.319 the drug itself is naturally occurring. And what it does 1319 01:14:17.359 --> 01:14:21.439 is it mimics your body's own chemical that tells your 1320 01:14:21.439 --> 01:14:22.279 brain that you're full. 1321 01:14:22.439 --> 01:14:24.359 Both semaglutide enters appetite. 1322 01:14:24.439 --> 01:14:27.039 Both of them work the same way, okay, And so 1323 01:14:27.880 --> 01:14:28.880 you feel. 1324 01:14:28.680 --> 01:14:30.840 Like you would if you ate and you were you 1325 01:14:30.880 --> 01:14:34.119 feel great. Okay. So when people say they want to wait, 1326 01:14:34.159 --> 01:14:35.520 they don't have to. In other words, you can go 1327 01:14:35.560 --> 01:14:39.199 through the holidays and have a wonderful time and partake 1328 01:14:39.239 --> 01:14:43.000 of food and and you know balanced and and and 1329 01:14:43.000 --> 01:14:46.840 and you're still gonna lose weight. You're without even thinking 1330 01:14:47.000 --> 01:14:51.199 about it. And then you to wait to put on 1331 01:14:51.319 --> 01:14:53.399 extra weight and then wait and then do it all 1332 01:14:53.439 --> 01:14:55.920 at once and then try to do some crash dieting 1333 01:14:55.960 --> 01:14:58.600 after the first to me, is stupid. This is the 1334 01:14:58.720 --> 01:15:01.479 kind I really I mean this. I've never felt stronger 1335 01:15:01.520 --> 01:15:05.479 about it. It helps, it helps level out blood sugars, 1336 01:15:05.720 --> 01:15:10.680 your a one c your appetite. It's actually healthy for you. 1337 01:15:11.000 --> 01:15:15.439 It is not a diet drug. It is a diabetes drug, 1338 01:15:15.560 --> 01:15:19.319 a blood sugar drug, and a digestive drug. So what 1339 01:15:19.359 --> 01:15:22.600 I mean by that is you've heard nightmares of idiots 1340 01:15:22.640 --> 01:15:26.159 who have not done it properly. You have done people 1341 01:15:26.199 --> 01:15:28.319 who have not done it through a doctor, have not 1342 01:15:28.479 --> 01:15:30.960 talked to people who have not eaten a balanced diet, 1343 01:15:31.039 --> 01:15:34.359 or have drink too much a liquor or no. I'm 1344 01:15:34.439 --> 01:15:37.600 serious when I hear all these nightmares. Now, the biggest 1345 01:15:37.680 --> 01:15:42.880 nightmare you hear about, the biggest nightmare is constipation. That's 1346 01:15:42.920 --> 01:15:45.960 the biggest nightmare that anyone talks about it. They say, well, 1347 01:15:46.000 --> 01:15:48.279 you know, I got backed up. Now, if you're an 1348 01:15:48.319 --> 01:15:53.079 idiot and you do not drink water and you do 1349 01:15:53.119 --> 01:16:00.319 not monitor yourself, there is a possibility you can become dehydrated, 1350 01:16:00.560 --> 01:16:03.399 like you could at any time, and then constipation becomes 1351 01:16:03.399 --> 01:16:06.159 a more a bigger problem. It could be a blockage. 1352 01:16:06.159 --> 01:16:08.840 And I'm not talking about a surgical blockage where you 1353 01:16:08.880 --> 01:16:10.439 have to go to a doctor. But what I'm saying 1354 01:16:10.479 --> 01:16:15.039 is this a light herbal cleanse I've noticed on the 1355 01:16:15.119 --> 01:16:20.399 forums along the drinking water will overcome all of those problems. 1356 01:16:20.880 --> 01:16:23.760 Overcome them. They're not even an issue. And we're not 1357 01:16:23.800 --> 01:16:27.159 talking about a laxata. We're talking about just an herbal 1358 01:16:27.239 --> 01:16:29.840 cleanse every couple of days. And I don't mean like 1359 01:16:30.159 --> 01:16:32.479 a cleanse that you take for a colon Oskary. I'm 1360 01:16:32.520 --> 01:16:34.840 just talking about one of these little you know, grass 1361 01:16:34.880 --> 01:16:37.119 tablets or whatever they call them. They're herbal cleanses. You 1362 01:16:37.159 --> 01:16:40.960 take one that night and it's just normal stuff, and 1363 01:16:41.239 --> 01:16:47.760 I'm just saying that the stuff really works. It absolutely works. 1364 01:16:48.319 --> 01:16:52.039 Yes, absolutely, And now you know, heading into the holidays 1365 01:16:52.039 --> 01:16:54.000 would be the best time to start for those thinking 1366 01:16:54.039 --> 01:16:56.399 about it, because what it's going to allow you to 1367 01:16:56.439 --> 01:16:59.680 do is to enjoy yourself during the holiday exactly normally 1368 01:17:00.119 --> 01:17:01.279 without putting on the weight. 1369 01:17:01.560 --> 01:17:03.960 That's not going to overeat. You're not going to. But 1370 01:17:04.520 --> 01:17:07.439 here's the important thing. A lot of people enjoy food, 1371 01:17:07.880 --> 01:17:10.760 and they almost think of this as they're not going 1372 01:17:10.760 --> 01:17:13.399 to be able to enjoy food, and that is the 1373 01:17:13.560 --> 01:17:19.359 biggest misconception. You still enjoy everything exactly the same, you 1374 01:17:19.439 --> 01:17:22.159 just don't need as much. And I think what it 1375 01:17:22.239 --> 01:17:24.199 did for me and what it did for many people 1376 01:17:24.239 --> 01:17:29.359 I know, is it tell It shows you visually what 1377 01:17:29.439 --> 01:17:32.680 you truly do need and what you don't need, because 1378 01:17:32.880 --> 01:17:34.960 most people eat too much. 1379 01:17:35.159 --> 01:17:35.319 Right. 1380 01:17:35.359 --> 01:17:37.680 One of the biggest things that patients tell me when 1381 01:17:37.720 --> 01:17:40.520 they're reporting about the improvements that they made is they 1382 01:17:40.520 --> 01:17:42.119 tell me that they don't binge eat. 1383 01:17:42.000 --> 01:17:44.960 Anymore, that's right. And they're comfort eat. 1384 01:17:44.920 --> 01:17:47.600 Or you know, eat midnight snacks just out of habit, 1385 01:17:47.760 --> 01:17:50.279 that's right. So I don't hear anybody complaining. You know, 1386 01:17:50.399 --> 01:17:53.079 I used to enjoy food. Now I don't enjoy food anymore. 1387 01:17:53.279 --> 01:17:55.800 It's I don't you never hear that I don't mindlessly eat, 1388 01:17:55.800 --> 01:17:56.680 and I don't mind. 1389 01:17:56.439 --> 01:18:03.600 This ringe food we use many times as a comfort drug. Okay, 1390 01:18:03.880 --> 01:18:05.800 And I don't mean you know what I mean. Now 1391 01:18:05.960 --> 01:18:11.359 here's what I also mean. You truly can eat faster 1392 01:18:11.520 --> 01:18:15.960 than your body can register it, so you're you're over 1393 01:18:16.079 --> 01:18:19.640 full and eat too much when really you haven't had 1394 01:18:19.680 --> 01:18:22.720 a chance to absorb the nutrients or the sugars. And 1395 01:18:22.880 --> 01:18:28.439 if and if we could all eat slower and wait 1396 01:18:28.520 --> 01:18:31.640 for our bodies to register what we eat, we would 1397 01:18:31.640 --> 01:18:34.039 eat less. But we don't. We don't. We're all in 1398 01:18:34.039 --> 01:18:36.079 a hurry. No one does it, No one does it. 1399 01:18:36.239 --> 01:18:37.760 I mean I can tell you to do it, you're 1400 01:18:37.800 --> 01:18:41.000 not going to do it. What I think the semiglutide 1401 01:18:41.039 --> 01:18:46.279 and tranzepetide do is they they take the absorption, they 1402 01:18:46.720 --> 01:18:52.239 they they register quickly. I don't know how they register 1403 01:18:52.439 --> 01:18:55.960 quickly that you don't need more food quickly and then 1404 01:18:56.119 --> 01:18:59.760 keep you satisfied longer. That's what it does. 1405 01:19:00.399 --> 01:19:02.560 If I had to sum it up that, I think 1406 01:19:02.600 --> 01:19:06.399 that's accurate. That's what people report that they experience now 1407 01:19:06.439 --> 01:19:09.159 that they just feel full faster now. 1408 01:19:09.560 --> 01:19:14.239 And I've also said this, the drug industries, the pharmaceutical 1409 01:19:14.319 --> 01:19:19.000 companies do not like that compounding pharmacies figure out in 1410 01:19:19.039 --> 01:19:23.039 a hurry that you don't need their brand name. This 1411 01:19:23.119 --> 01:19:25.000 is I don't know how that happened, by the way, 1412 01:19:25.079 --> 01:19:27.479 usually there's patents and stuff. I don't know how this 1413 01:19:27.640 --> 01:19:31.760 happened that the compounding industry found out, Wait a minute, 1414 01:19:32.039 --> 01:19:35.119 forget you, forget you, and forget you. I'm just going 1415 01:19:35.199 --> 01:19:38.159 to go right to the semaglutide or the truzeppetide and 1416 01:19:38.239 --> 01:19:41.640 I'm going to compound it, and then clinics like Denver 1417 01:19:41.720 --> 01:19:44.800 Regen are going to sell it. I mean, why did 1418 01:19:44.840 --> 01:19:45.359 that happen? 1419 01:19:45.600 --> 01:19:47.000 Well, I'll get into it and I'll try to make 1420 01:19:47.000 --> 01:19:47.359 it brief. 1421 01:19:47.640 --> 01:19:49.960 Yeah, yeah, why did that happen? Normally you can't do 1422 01:19:50.039 --> 01:19:50.760 that with drugs. 1423 01:19:50.840 --> 01:19:53.880 Originally, that happened because there was a shortage of these drugs. 1424 01:19:54.359 --> 01:19:56.800 Originally that happens there was a shortage of these drugs, 1425 01:19:56.840 --> 01:19:58.840 and so what happens is that when there's a shortage 1426 01:19:58.840 --> 01:20:02.520 of a necessary drug, the FDA suspends the patents on 1427 01:20:02.560 --> 01:20:03.199 those drugs. 1428 01:20:03.399 --> 01:20:04.039 So that's what. 1429 01:20:03.960 --> 01:20:07.039 Initially happened is sir zeppatite and some agleetide, you know, 1430 01:20:07.079 --> 01:20:10.119 ozempic and mogovi and those drugs were just in such 1431 01:20:10.159 --> 01:20:14.079 short supply because of demand the compounding pharmacies needed to 1432 01:20:14.119 --> 01:20:17.079 make up that. Okay, Now what's happened since is they're 1433 01:20:17.119 --> 01:20:18.880 starting to catch up with the demand. 1434 01:20:19.880 --> 01:20:21.760 But what they're not able to do. 1435 01:20:21.720 --> 01:20:27.720 Is provide these drugs in specific, personalized tailored dosages. They 1436 01:20:27.720 --> 01:20:31.319 only have standard dosages of certain amounts. So you know, 1437 01:20:31.359 --> 01:20:34.359 if you're somebody and we recommend for you that you 1438 01:20:34.439 --> 01:20:37.640 take a dosage that's not what their standard dosage is 1439 01:20:37.680 --> 01:20:41.119 for what govi or zempic, then you're allowed under FDA 1440 01:20:41.279 --> 01:20:45.800 rules to supply that medication under medical necessity another sem. 1441 01:20:45.600 --> 01:20:47.600 Are you still allowed to though, because they're no longer 1442 01:20:47.640 --> 01:20:50.079 in short supply right or are they we're still allowed 1443 01:20:50.119 --> 01:20:52.279 to We just have to Well, right now, they're still 1444 01:20:52.319 --> 01:20:53.000 in short supply. 1445 01:20:54.039 --> 01:20:57.039 Shortly, I believe they'll be coming off of this short supply. 1446 01:20:56.840 --> 01:20:59.640 When they come off the short supply, Will people still 1447 01:20:59.640 --> 01:21:04.199 be able to get your reduced price a compounded substances. 1448 01:21:03.640 --> 01:21:06.079 Yes, as long as there's a medical necessity and we 1449 01:21:06.119 --> 01:21:06.880 have to document that. 1450 01:21:07.159 --> 01:21:09.920 Oh that's okay, your doctor did that anyway, and we 1451 01:21:10.000 --> 01:21:11.880 do that for all of our payer. Your doctor used 1452 01:21:11.880 --> 01:21:14.079 to call me when I was on this stuff once 1453 01:21:14.119 --> 01:21:16.960 a week to see exactly what I was doing and 1454 01:21:17.000 --> 01:21:18.560 if I needed it right, you know. 1455 01:21:18.640 --> 01:21:21.000 And a simple example of a medical necessity can be 1456 01:21:21.039 --> 01:21:25.960 something like those branded names have preservatives in them in 1457 01:21:26.079 --> 01:21:28.199 order to make their shelf life like a year. If 1458 01:21:28.279 --> 01:21:30.239 you are somebody who does not want to take a 1459 01:21:30.279 --> 01:21:33.439 drug that has preservatives in it, that's a medical necessity 1460 01:21:33.439 --> 01:21:34.199 to have a company. 1461 01:21:34.359 --> 01:21:38.479 Or what if your borderline diabetic can can't afford. 1462 01:21:38.239 --> 01:21:41.000 The other No, not being able to afford it is 1463 01:21:41.079 --> 01:21:44.399 not a medical necessity, okay, But most people would prefer 1464 01:21:44.439 --> 01:21:46.560 their drug not to have preservatives in it. That is 1465 01:21:46.600 --> 01:21:49.199 a medical necessity for a compounding without preserves. 1466 01:21:49.279 --> 01:21:51.479 That's just one example. But the fact that you need 1467 01:21:51.479 --> 01:21:54.439 it for blood sugar or for losing weight is not 1468 01:21:54.479 --> 01:21:57.760 a medical necessity. Or would they say, now you've got 1469 01:21:57.760 --> 01:21:59.119 to go to the brand and they would say, now 1470 01:21:59.159 --> 01:22:01.119 you need to go to the Oh, so it has 1471 01:22:01.159 --> 01:22:03.039 to be more than just your desire to lose weight. 1472 01:22:03.079 --> 01:22:06.720 We have to document a reason why. In other words, 1473 01:22:06.720 --> 01:22:10.159 you have to document why are you using the compounded 1474 01:22:10.199 --> 01:22:12.319 formula versus the brand name. 1475 01:22:12.359 --> 01:22:14.239 And one of those reasons can be as simple as 1476 01:22:14.319 --> 01:22:17.199 I don't want preservatives, right, I get it. Another one 1477 01:22:17.199 --> 01:22:19.600 can be that the standard dosage is supplied and the 1478 01:22:19.600 --> 01:22:23.039 branded names don't meet our doctor's recommendation for what how 1479 01:22:23.039 --> 01:22:25.600 many units I should be taking per week, which happens 1480 01:22:25.640 --> 01:22:27.640 all the time because we don't do a cookie cutter 1481 01:22:28.199 --> 01:22:31.479 treatment of every single patient. We give every patient direction 1482 01:22:31.640 --> 01:22:33.920 on how many units there's going to get you them. 1483 01:22:34.039 --> 01:22:35.199 I get that right then. 1484 01:22:35.239 --> 01:22:38.079 And there is a medical necessity because the branded drugs 1485 01:22:38.079 --> 01:22:39.319 don't come in those increments. 1486 01:22:39.399 --> 01:22:41.000 All right, I got to take a break, three of three, 1487 01:22:41.039 --> 01:22:43.039 seven to one to three talk people. We're taking calls 1488 01:22:43.079 --> 01:22:45.880 on any and all problems, questions, complains, whatever it is. 1489 01:22:45.960 --> 01:22:48.359 I want to tell you about renew Home innovations. They 1490 01:22:48.399 --> 01:22:52.479 have the most extraordinary shower conversions. And I don't say 1491 01:22:52.520 --> 01:22:55.960 this enough what I love about them. These stone walls 1492 01:22:56.039 --> 01:22:59.880 look like stone with zero maintenance. Their stone resins as 1493 01:23:00.199 --> 01:23:03.520 glass panels in the front. They have no fog glass. 1494 01:23:03.520 --> 01:23:08.800 They have lower thresholds or no thresholds I mean perimeter drains, benches, 1495 01:23:09.319 --> 01:23:12.800 soap dishes, grab bars, whatever you want. They make them 1496 01:23:12.920 --> 01:23:16.880 custom to you. 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Three oh three nine zero four to 1508 01:23:53.880 --> 01:24:03.640 two thousand go with a sure thing Denver's Best roofer 1509 01:24:03.760 --> 01:24:06.680 Excel Roofing dot com. You don't pay a cent until 1510 01:24:06.680 --> 01:24:13.159 you're contenth wait time for an insurance checkup free, no obligation. 1511 01:24:13.159 --> 01:24:17.000 In comparison, call Compass insurance paying too much your coverage 1512 01:24:17.039 --> 01:24:19.720 at dozens of insurance companies. Find out now three oh 1513 01:24:19.760 --> 01:24:22.199 three seven seven to one. Help. You'll think you're his 1514 01:24:22.359 --> 01:24:25.000 only customer when you choose Frank durand the real estate 1515 01:24:25.039 --> 01:24:28.239 man dot com to list your home with Remax Alliance 1516 01:24:28.520 --> 01:24:32.600 three oh three nine two zero sixteen twenty two. Hi, 1517 01:24:32.760 --> 01:24:39.039 Tom Martino, you're troubleshooter three oh three seven one three 1518 01:24:39.119 --> 01:24:40.880 talk three oh three seven one three two five five 1519 01:24:40.960 --> 01:24:43.039 or three h three Martino three oh three six two 1520 01:24:43.079 --> 01:24:48.600 seven eight four sixty six. All right, now, Deputy BO, 1521 01:24:48.960 --> 01:24:52.800 tell me what's happening. This goes way back, Sir, you 1522 01:24:52.800 --> 01:24:55.039 have a follow up BO, let's talk. 1523 01:24:54.840 --> 01:24:57.600 About Okay this if you'll recall that call. 1524 01:24:58.359 --> 01:24:58.520 Uh. 1525 01:24:58.680 --> 01:25:01.920 Hannah called in on October twenty ninth. She has the 1526 01:25:02.119 --> 01:25:08.880 person that put in red Diesel diesel fuel into her car. Yes, 1527 01:25:09.479 --> 01:25:14.159 so when she incurred about almost three thousand dollars damage 1528 01:25:14.239 --> 01:25:18.840 to the engine, made several calls up to this Sinclair 1529 01:25:18.920 --> 01:25:23.720 dealership up there on six forty US Highway two eighty five. 1530 01:25:24.279 --> 01:25:28.640 The general manager, Jessica, wanted to make things right with her, 1531 01:25:29.199 --> 01:25:32.159 even though I think Hannah should have realized she was 1532 01:25:32.199 --> 01:25:35.520 putting the wrong fuel in because this the pump was 1533 01:25:35.640 --> 01:25:40.000 clearly separated from the other unleaded pumps and was clearly 1534 01:25:40.079 --> 01:25:42.880 marked diesel fuel and it's red diesel. 1535 01:25:43.680 --> 01:25:46.560 But how did the nozzle did we ever reconcile? 1536 01:25:47.039 --> 01:25:47.199 How? 1537 01:25:48.079 --> 01:25:49.119 Yeah, there were photos of it. 1538 01:25:49.159 --> 01:25:51.520 There were like two or three red handles and then 1539 01:25:52.399 --> 01:25:56.079 then a green handle on the same pump and everything 1540 01:25:56.279 --> 01:25:57.520 said diesel on it. 1541 01:25:58.880 --> 01:26:02.560 Yeah, in the handle are actually smaller and it's designed 1542 01:26:02.840 --> 01:26:04.640 for farmers or agriculture. 1543 01:26:04.680 --> 01:26:06.800 So wait a minute, So you are telling me that 1544 01:26:06.920 --> 01:26:10.079 it wasn't a bigger nozzle like everyone said. 1545 01:26:10.079 --> 01:26:14.119 No, this nozzle, which this no, this small red nozzle, 1546 01:26:14.199 --> 01:26:16.760 but it's clearly mark we're deaf might know it would. 1547 01:26:17.119 --> 01:26:21.000 What you're saying is it absolutely would fit into a 1548 01:26:21.039 --> 01:26:21.760 regular car. 1549 01:26:22.159 --> 01:26:23.760 Yes, they admitted it. 1550 01:26:24.920 --> 01:26:29.159 Okay, Now, since then the Sinclair Station on up there 1551 01:26:29.239 --> 01:26:32.760 and fair Play did upgrade the signage on the pump, 1552 01:26:32.760 --> 01:26:35.159 and I think they did do something to the nozzles. 1553 01:26:35.560 --> 01:26:38.000 They're in the future because they think they've had they've 1554 01:26:38.039 --> 01:26:41.279 had other people do this, put this red diesel in 1555 01:26:41.359 --> 01:26:45.119 their car. But they stepped up and the Sinclair Station 1556 01:26:45.359 --> 01:26:49.680 paid for Hannah to get a new engine a twenty 1557 01:26:49.760 --> 01:26:50.600 nine dollars. 1558 01:26:51.039 --> 01:26:52.039 No, no, no. 1559 01:26:52.079 --> 01:26:55.560 Problems, no argument, They just said they we want to 1560 01:26:55.600 --> 01:26:56.359 take care of it. 1561 01:26:58.479 --> 01:27:02.279 That was a good thing. That is very good. Okay, 1562 01:27:02.359 --> 01:27:06.840 So tell me what does that mean, Like, what are 1563 01:27:06.840 --> 01:27:09.640 they going to actually pay for? 1564 01:27:10.600 --> 01:27:11.239 Uh? 1565 01:27:11.399 --> 01:27:14.760 Well, Hannah, by putting this red diesel in her fuel, 1566 01:27:14.840 --> 01:27:17.840 ruined her engine or caused at least three thousand dollars 1567 01:27:17.960 --> 01:27:21.760 damaged to it. So Hannah got the engine repaired. 1568 01:27:21.920 --> 01:27:23.600 They're not They're not paying for that art. 1569 01:27:23.720 --> 01:27:24.960 Yes they are. 1570 01:27:24.800 --> 01:27:25.520 You kidding me. 1571 01:27:25.640 --> 01:27:28.760 They are paying for her to get a new engine. 1572 01:27:29.560 --> 01:27:33.239 I needed. I needed to get that dinger out, Okay, 1573 01:27:33.239 --> 01:27:33.640 go ahead. 1574 01:27:33.680 --> 01:27:35.520 And I don't think they really needed to. It was 1575 01:27:35.680 --> 01:27:38.920 clearly marked. It was a different I mean, I mean, 1576 01:27:39.199 --> 01:27:40.720 I don't know. I don't know why. Maybe it was 1577 01:27:40.800 --> 01:27:42.800 late at night. Maybe she had a few beers. I 1578 01:27:42.800 --> 01:27:45.479 don't know. I mean, I just don't know how she 1579 01:27:45.520 --> 01:27:48.760 could have done it. But the nozzles did fit into 1580 01:27:48.840 --> 01:27:52.760 her into her tank. But they stepped up and paid 1581 01:27:52.800 --> 01:27:58.600 for her repair bill, no questions asked. Wow, I thought 1582 01:27:58.640 --> 01:28:02.239 that was very good and people should patronize the DNS 1583 01:28:02.359 --> 01:28:04.279 Sinclair station and fair play. 1584 01:28:04.359 --> 01:28:04.680 I went. 1585 01:28:04.800 --> 01:28:06.800 I thought they went above and beyond the call of 1586 01:28:06.920 --> 01:28:09.880 duty to help Pan out with the engine repair. 1587 01:28:11.279 --> 01:28:15.720 That's that is super duper pooper. Scoopa. Thank you so much, Nan, 1588 01:28:15.760 --> 01:28:16.640 Do you have anything else? 1589 01:28:17.840 --> 01:28:22.720 I'm working on the the chat that called in the 1590 01:28:22.720 --> 01:28:25.720 other day and the desertif gets out in Utah, he's 1591 01:28:25.760 --> 01:28:26.720 having problems again. 1592 01:28:26.920 --> 01:28:28.479 That was that was a crazy one. 1593 01:28:28.560 --> 01:28:29.439 That is interesting. 1594 01:28:29.720 --> 01:28:33.000 I called the mortuary and that's all he wants, is it, deseraday. 1595 01:28:33.000 --> 01:28:34.720 But I told him to go to the county corner. 1596 01:28:34.840 --> 01:28:35.199 Okay. 1597 01:28:35.239 --> 01:28:36.880 I did call the county corner. 1598 01:28:37.000 --> 01:28:39.039 And if I recall, his problem is that he paid 1599 01:28:39.079 --> 01:28:43.079 it for it from the the the people, so that 1600 01:28:43.159 --> 01:28:44.880 he wanted it from It doesn't matter if you can 1601 01:28:44.920 --> 01:28:46.600 get it from the corner and it be it a 1602 01:28:46.600 --> 01:28:49.159 lot easier that way, but he paid for it from them, 1603 01:28:49.199 --> 01:28:50.439 so he wants it from them. 1604 01:28:51.680 --> 01:28:54.079 Well, this is interesting. In Utah. 1605 01:28:54.199 --> 01:28:57.319 I called the martuary, and I called the medical examiner. 1606 01:28:57.520 --> 01:28:59.840 Apparently in Utah you have to have a valid Sourcis 1607 01:29:00.000 --> 01:29:03.760 Security number on a desertific certificate. That's why it's being delayed. 1608 01:29:04.039 --> 01:29:06.920 So I'm following up with the medical examiner as to 1609 01:29:06.920 --> 01:29:10.479 why they need a Social Security number on a death certificate, Okay, 1610 01:29:10.479 --> 01:29:13.600 because I think that's ridiculous. All right, so you're dead, 1611 01:29:13.640 --> 01:29:15.199 you're not paying taxes anymore. 1612 01:29:16.039 --> 01:29:21.359 Of course receiving social Security. I'm working on that, all right. 1613 01:29:21.399 --> 01:29:22.119 I appreciate it. 1614 01:29:22.119 --> 01:29:22.319 Man. 1615 01:29:23.359 --> 01:29:26.640 So here's the deal we got. We got a lot 1616 01:29:26.640 --> 01:29:28.680 of people doing a lot of things for you. And 1617 01:29:30.079 --> 01:29:32.880 if you need help or you want to know what's 1618 01:29:32.920 --> 01:29:35.520 going on with the case and how we're following it up, 1619 01:29:35.600 --> 01:29:36.079 let us know. 1620 01:29:36.800 --> 01:29:37.000 Now. 1621 01:29:37.079 --> 01:29:40.159 Let me ask Deputy D you working on anything, brother? 1622 01:29:40.760 --> 01:29:41.000 Yeah. 1623 01:29:41.199 --> 01:29:44.479 So the most recent case is the one of Bernadette 1624 01:29:44.479 --> 01:29:47.039 who's apartment got flooded out in a really gross way 1625 01:29:47.239 --> 01:29:48.319 a couple of weeks ago. 1626 01:29:48.720 --> 01:29:51.840 So I spoke with her and she is on her. 1627 01:29:51.720 --> 01:29:54.560 Way over to meet with the apartment management right now, 1628 01:29:55.239 --> 01:29:59.239 and with with a list of demands such as an 1629 01:29:59.239 --> 01:29:59.920 alternative apart. 1630 01:30:00.439 --> 01:30:03.199 Well, first of all, they got to sanitize and clean it, 1631 01:30:03.239 --> 01:30:06.000 and they they oweer for her personal belongings to they 1632 01:30:06.920 --> 01:30:10.000 did management at least respond though they sounded reasonable or what? 1633 01:30:10.239 --> 01:30:12.520 No, she well, when she and I got off the phone, 1634 01:30:12.560 --> 01:30:14.680 she was about to head over there because she hasn't 1635 01:30:14.720 --> 01:30:17.640 had this conversation. So she's going to call me back 1636 01:30:17.720 --> 01:30:20.279 and tell me how that went. Because there are three 1637 01:30:20.319 --> 01:30:24.560 issues and she may need help on one between zero 1638 01:30:24.560 --> 01:30:26.720 and three of them. So we'll have an update on 1639 01:30:26.760 --> 01:30:28.960 that a little bit later this afternoon. 1640 01:30:29.279 --> 01:30:32.359 But the one that's really weird is that electric bicycle. 1641 01:30:32.560 --> 01:30:36.239 Remember a couple of days ago, this lady called because 1642 01:30:36.760 --> 01:30:39.479 somebody made a fraudulent charge to her card bought a 1643 01:30:39.520 --> 01:30:43.159 seven thousand yeah so, and they said it wasn't fraud 1644 01:30:43.840 --> 01:30:48.760 Well her bank, Wells Fargo, said that I saw the 1645 01:30:48.880 --> 01:30:50.760 letter that they sent her, and it was a very brief, 1646 01:30:50.840 --> 01:30:55.199 curt letter, says our investor. I'm paraphrasing, but Wells Fargo 1647 01:30:55.279 --> 01:30:58.640 determined through their so called investigation that this was not 1648 01:30:58.920 --> 01:31:02.960 an unauthorized to charge. So now I'm following up with 1649 01:31:03.039 --> 01:31:05.479 a Boulder police who has an open case on this matter. 1650 01:31:05.720 --> 01:31:08.680 Not that I expect them to do anything useful, but 1651 01:31:09.279 --> 01:31:12.600 I'm following up with a bicycle shopping Boulder itself, because 1652 01:31:12.880 --> 01:31:15.840 it looks to me like they they should have been 1653 01:31:15.880 --> 01:31:17.600 a little bit more careful. You know, when I buy 1654 01:31:17.680 --> 01:31:19.920 stuff online to pick up at the store, I have 1655 01:31:19.960 --> 01:31:22.840 to present an ID and the original. 1656 01:31:22.319 --> 01:31:23.600 Card that I charged in too. 1657 01:31:23.920 --> 01:31:26.359 And these people just handed over a seven thousand dollars 1658 01:31:26.359 --> 01:31:28.039 product to a complete stranger. 1659 01:31:28.600 --> 01:31:31.079 All Right, We got more coming up on the Troubleshooter Show. 1660 01:31:31.079 --> 01:31:33.920 Three o three seven one three A two five five 1661 01:31:39.640 --> 01:31:42.920 Go with a sure thing Denver's Best roofer Excel Roofing 1662 01:31:43.000 --> 01:31:45.640 dot com. You don't pay a cent until you're content. 1663 01:31:49.039 --> 01:31:52.600 Time for an insurance checkup free, no obligation comparison call 1664 01:31:52.680 --> 01:31:56.000 Compass Insurance Paying too much your coverage at dozens of 1665 01:31:56.039 --> 01:31:58.760 insurance companies find out now three O three seven to 1666 01:31:58.760 --> 01:32:01.560 seven to one. Help. You'll think you're his only customer 1667 01:32:01.600 --> 01:32:03.840 when you choose Frank durand the real estate Man dot 1668 01:32:03.880 --> 01:32:07.199 com to list your home with Remax Alliance. Three oh 1669 01:32:07.239 --> 01:32:12.399 three nine two zero sixteen twenty two. Hi, Tom Martino, 1670 01:32:15.039 --> 01:32:18.079 Welcome to the show. Three oh three seven one three 1671 01:32:18.159 --> 01:32:21.880 talk seven one three eight two five five Phil wants 1672 01:32:21.920 --> 01:32:27.640 to talk? Okay, Phil, what's happening with you? Phil? Hi? 1673 01:32:27.800 --> 01:32:32.880 Tom? Uh So, I got heard at work back at 1674 01:32:32.920 --> 01:32:38.840 the beginning of August, reported it and a workman's com 1675 01:32:39.199 --> 01:32:47.520 claim the uh workman's com my company's workmen's comp insurance. 1676 01:32:48.600 --> 01:32:49.840 They denied the claim. 1677 01:32:50.359 --> 01:32:52.520 Way way way, way way Wait wait wait wait, how'd 1678 01:32:52.520 --> 01:32:53.680 you get hurt? Let's go back? 1679 01:32:54.560 --> 01:32:56.560 Oh, I work in a warehouse. 1680 01:32:57.119 --> 01:32:59.439 Yeah, and I you know, we're. 1681 01:32:59.279 --> 01:33:04.039 Really busy and filling boxes in that and I felt 1682 01:33:04.079 --> 01:33:08.079 a little pain. It continued to get worse over the night. 1683 01:33:08.880 --> 01:33:10.920 So this was lifting something. 1684 01:33:12.479 --> 01:33:16.159 Lifting and moving fast and like there was no big 1685 01:33:17.399 --> 01:33:20.399 there's no big owl moments where I could, you know, 1686 01:33:20.560 --> 01:33:23.439 say okay, this is when it happened. It just you know, 1687 01:33:23.560 --> 01:33:25.840 started off uncomfortable and then just got worse and worse 1688 01:33:25.960 --> 01:33:26.960 till it was unbearable. 1689 01:33:27.319 --> 01:33:31.079 Got it now? So you reported it open to workers' 1690 01:33:31.079 --> 01:33:36.800 comp claim? Did they send you to an ime an 1691 01:33:36.840 --> 01:33:39.199 independent medical example? Did you go to a doctor? 1692 01:33:40.039 --> 01:33:45.039 Yes, they sent me to Concentra. Okay, that was the 1693 01:33:45.079 --> 01:33:46.119 company that they work with. 1694 01:33:46.159 --> 01:33:49.439 I guess, okay, and what did they did? 1695 01:33:50.640 --> 01:33:54.760 So saw the doctor and then they sent me to 1696 01:33:55.600 --> 01:33:59.199 an imaging place and they found that it was an 1697 01:33:59.359 --> 01:34:00.319 inguinal aren't you. 1698 01:34:02.600 --> 01:34:05.479 Okay? Now? Did they say you had it before this? 1699 01:34:07.920 --> 01:34:12.159 That's what that's what the insurance is trying to argue. Well, 1700 01:34:12.239 --> 01:34:15.199 but no, the doctor, the doctor said that it yeah, 1701 01:34:15.239 --> 01:34:18.159 that it looks like it was a work related. 1702 01:34:19.800 --> 01:34:23.319 Wait the actual doctor said there the doctor they sent 1703 01:34:23.399 --> 01:34:23.640 you to. 1704 01:34:24.920 --> 01:34:25.520 Yeah? 1705 01:34:25.760 --> 01:34:30.960 Really and usually the okay, And so the insurance says, 1706 01:34:31.000 --> 01:34:34.039 we don't care what our own doc says. We're denying it. 1707 01:34:35.119 --> 01:34:35.840 Yeah. 1708 01:34:35.960 --> 01:34:37.319 Yeah, when did they deny it. 1709 01:34:38.960 --> 01:34:44.319 Uh, it was about two weeks after the incident. 1710 01:34:45.079 --> 01:34:47.640 So the and they're claiming it was they're claiming it 1711 01:34:47.680 --> 01:34:48.520 was pre existing. 1712 01:34:50.079 --> 01:34:53.640 Well, they're saying that video that they got from my 1713 01:34:53.800 --> 01:34:59.119 company doesn't show the injury happening, so. 1714 01:34:59.119 --> 01:35:03.239 They don't say hold on, so they don't they claim 1715 01:35:03.279 --> 01:35:06.239 it was pre existing. But even if it was pre existing, 1716 01:35:07.159 --> 01:35:10.800 you you are covered if it hurts it more. But 1717 01:35:10.920 --> 01:35:19.119 they're saying you had no injury. That's what they're creaming. Sure, 1718 01:35:19.760 --> 01:35:21.720 I mean, I'm not putting I know. I want you 1719 01:35:21.800 --> 01:35:25.239 to tell me. The insurance says after reviewing the video, 1720 01:35:26.199 --> 01:35:27.560 we don't think it happened. 1721 01:35:28.920 --> 01:35:31.439 Yeah, they're saying they can't see an injury and that 1722 01:35:31.520 --> 01:35:37.039 it's not Yeah, that it's not their responsibility. Okay, So 1723 01:35:37.640 --> 01:35:42.800 they so they denied the claim. Then I went around 1724 01:35:42.800 --> 01:35:46.159 and found an attorney who's working on. 1725 01:35:46.079 --> 01:35:49.640 It, okay, and to get it okay, is it is 1726 01:35:49.640 --> 01:35:51.159 it a Worker's comp attorney? 1727 01:35:52.119 --> 01:35:52.359 Yes? 1728 01:35:52.880 --> 01:35:54.680 And what where is that right now? 1729 01:35:56.640 --> 01:36:02.159 So that right now is there? He put in a 1730 01:36:02.359 --> 01:36:08.159 motion with the director of Workman's Comp to try and 1731 01:36:08.159 --> 01:36:13.600 get a determination and we're still waiting from there. 1732 01:36:13.960 --> 01:36:14.399 Things right. 1733 01:36:15.479 --> 01:36:21.560 So then for a few months my company was working 1734 01:36:21.600 --> 01:36:26.880 with my restrictions. I have a lifting restriction and movement restriction. 1735 01:36:27.239 --> 01:36:33.479 And then about them months ago, they had me fill 1736 01:36:33.520 --> 01:36:38.840 out some accommodations paperwork and get stuff filled out from 1737 01:36:38.840 --> 01:36:41.119 the doctor. I turned that in. 1738 01:36:42.640 --> 01:36:43.800 And then. 1739 01:36:44.880 --> 01:36:47.199 They told me that they would, you know, talk to 1740 01:36:47.239 --> 01:36:49.800 me about it and see if they could work with stuff. 1741 01:36:49.840 --> 01:36:52.479 But then two days after turning in the paperwork, I 1742 01:36:52.520 --> 01:36:57.239 got a letter and had a meeting with my managers 1743 01:36:59.039 --> 01:37:01.600 and they told me, well, we can't. We're not going 1744 01:37:01.680 --> 01:37:05.199 to work with your accommodations anymore. And okay, they put 1745 01:37:05.239 --> 01:37:07.840 me on an unpaid in volunteer. 1746 01:37:07.880 --> 01:37:09.439 What is your attorney telling you about this? 1747 01:37:13.800 --> 01:37:18.640 They're just they've told me to well, my company gave 1748 01:37:18.680 --> 01:37:21.920 me the number for their medical leaves company. 1749 01:37:22.960 --> 01:37:25.039 No I'm not asking that, No, no, no, no, no, I 1750 01:37:25.039 --> 01:37:31.239 I do I want to know about like your attorney 1751 01:37:31.239 --> 01:37:32.920 telling you about all of this? 1752 01:37:36.199 --> 01:37:37.159 Uh, there's. 1753 01:37:38.920 --> 01:37:42.239 They're saying. You're saying, you know that it's a it's 1754 01:37:42.279 --> 01:37:48.319 a difficult case because there is no obvious points of 1755 01:37:48.359 --> 01:37:53.520 injury like Hernie is. I guess are difficult. But he's 1756 01:37:53.960 --> 01:37:58.439 hoping that the that this motion will get things started, 1757 01:37:59.359 --> 01:38:00.159 you know, So what. 1758 01:38:00.079 --> 01:38:02.159 Are you calling us about what can we do for you? Phil? 1759 01:38:02.840 --> 01:38:05.439 I think you're doing everything correctly. I think you're going 1760 01:38:05.479 --> 01:38:08.640 to have an uphill battle, you know if the video 1761 01:38:08.800 --> 01:38:11.840 shows nothing. But were you covered by video the whole time? 1762 01:38:13.439 --> 01:38:15.880 I don't know. I've never I've never seen the video. 1763 01:38:16.000 --> 01:38:22.399 I requested the video several times and my company said 1764 01:38:22.439 --> 01:38:25.039 we won't give it to you because we don't want 1765 01:38:25.039 --> 01:38:27.399 it to go out on YouTube. And they said, well, 1766 01:38:27.399 --> 01:38:29.600 the only way that we'll provide it is if you 1767 01:38:29.880 --> 01:38:35.279 give us a court order, and we haven't gotten to that. 1768 01:38:36.600 --> 01:38:39.800 But you even said you didn't have aha moment. See, 1769 01:38:39.840 --> 01:38:42.399 whenever I was injured in the past, I had a 1770 01:38:42.560 --> 01:38:48.039 oh god moment, but you didn't have one. 1771 01:38:49.880 --> 01:38:52.279 Yeah, there was no like, yeah I couldn't. It wasn't 1772 01:38:52.359 --> 01:38:55.359 when I was like lifting something I really felt. It 1773 01:38:55.560 --> 01:38:57.560 was just like it was really uncomfortable for a bit, 1774 01:38:57.600 --> 01:39:01.319 and then it just continued to get worse. And then yeah, 1775 01:39:01.479 --> 01:39:04.159 toward the end of my shift was like unbearable. Then 1776 01:39:04.279 --> 01:39:07.640 so then I reported it started the process. 1777 01:39:09.640 --> 01:39:12.960 So and then so what do you want do you 1778 01:39:12.960 --> 01:39:14.560 want a second? Do you want us to call one 1779 01:39:14.600 --> 01:39:16.399 of our people, tell me what you want me to do? 1780 01:39:16.640 --> 01:39:18.439 Because I mean really Okay. 1781 01:39:18.319 --> 01:39:23.359 So so at this point, I'm I've been working with 1782 01:39:23.399 --> 01:39:28.600 the leaves people trying to get a medical leave, and 1783 01:39:30.479 --> 01:39:32.640 the doctor says that I need, you know, need a 1784 01:39:32.720 --> 01:39:36.880 surgery in order to get the hernia fixed. But waiting 1785 01:39:37.039 --> 01:39:42.000 to schedule a surgery until we can get the workman's 1786 01:39:42.000 --> 01:39:44.479 comp insurance to change. 1787 01:39:45.159 --> 01:39:45.880 Uh. 1788 01:39:45.960 --> 01:39:55.399 And the the the leave company wants a specific date 1789 01:39:56.520 --> 01:39:59.439 of when you know when the leave would be over. 1790 01:40:00.079 --> 01:40:02.439 Well you don't know that, see, because you're not taking 1791 01:40:02.479 --> 01:40:06.039 it for leave, you're taking it for for an injury. 1792 01:40:06.119 --> 01:40:10.079 That's weird. You're in a strange situation at this point. 1793 01:40:10.560 --> 01:40:13.600 If I were you, now this motion was filed when? 1794 01:40:15.760 --> 01:40:22.920 So this motion was filed, get nowhere beginning of November 1795 01:40:24.159 --> 01:40:31.680 and the well, it's also weird because the the deadline 1796 01:40:31.920 --> 01:40:33.760 for the insurance. 1797 01:40:33.760 --> 01:40:35.840 Just tell me, just tell me when was it? When 1798 01:40:35.920 --> 01:40:37.840 was it filed? And then because you're gonna have to 1799 01:40:37.840 --> 01:40:39.840 wait at least thirty days? When was it filed? 1800 01:40:40.920 --> 01:40:41.039 Uh? 1801 01:40:41.560 --> 01:40:46.439 Oh, I got to look at that here. 1802 01:40:48.560 --> 01:40:52.079 I believe it was like November fourth or something. 1803 01:41:03.520 --> 01:41:09.079 Yeah, okay, you have a while to wait, Okay. In 1804 01:41:09.119 --> 01:41:11.880 other words, it's too soon to do anything. If you 1805 01:41:11.920 --> 01:41:17.640 want a second opinion, I would call Cliff Enton Enton 1806 01:41:17.760 --> 01:41:20.760 Law three. Let me give you that number. Seriously, you 1807 01:41:20.800 --> 01:41:22.520 tell them you were on my show. You want a 1808 01:41:22.520 --> 01:41:28.319 second opinion, He'll do it free, okay. Three oh three 1809 01:41:29.960 --> 01:41:44.800 three three three two two to two. Okay, yeah, for sure. Okay. Now, 1810 01:41:46.239 --> 01:41:51.840 in any case, let's see, Mark was texting me a 1811 01:41:51.960 --> 01:41:55.279 law about something and I'm just looking at it now 1812 01:41:56.439 --> 01:41:58.640 and I'm wondering if he can call in. Let's see 1813 01:41:58.680 --> 01:42:01.920 what is this law you talk about? Injunction suspends enforcement 1814 01:42:02.520 --> 01:42:08.199 of Corporate Transparency Act the US. Just okay, I gotta 1815 01:42:08.199 --> 01:42:09.920 take this break. I'll come back and talk about this. 1816 01:42:10.720 --> 01:42:13.119 There might be something going on we need to know about. 1817 01:42:13.159 --> 01:42:16.000 So hang on. I'm Tom Martino. We got more coming 1818 01:42:16.079 --> 01:42:25.000 right up. Go with a sure thing Denver's Best Roofer 1819 01:42:25.119 --> 01:42:28.000 Excel Roofing dot com. You don't pay a cent until 1820 01:42:28.039 --> 01:42:34.520 you're content. Time for an insurance checkup free, no obligation 1821 01:42:34.640 --> 01:42:38.520 comparison call Compass Insurance paying too much your coverage at 1822 01:42:38.560 --> 01:42:41.239 dozens of insurance companies find out now three all three 1823 01:42:41.439 --> 01:42:43.560 seven to seven to one. Help. You'll think you're his 1824 01:42:43.720 --> 01:42:46.359 only customer when you choose Frank durand the real estate 1825 01:42:46.399 --> 01:42:49.640 man dot com to list your home with Remax Alliance 1826 01:42:49.880 --> 01:42:56.920 three all three nine two zero sixteen twenty two. Hi 1827 01:42:57.039 --> 01:43:03.119 Tom Martino, you're a troubleshooter. Hey, people, can someone tell 1828 01:43:03.159 --> 01:43:06.720 me if this text is true that Governor Polis and 1829 01:43:06.800 --> 01:43:10.840 the Department of Agriculture are working on a regulation to 1830 01:43:10.920 --> 01:43:16.479 ban puppies from entering Colorado. All dogs under sixteen weeks 1831 01:43:16.520 --> 01:43:22.359 will be prohibited from entering the state. What if you 1832 01:43:22.399 --> 01:43:24.600 have puppies in the state, I imagine? Or is that 1833 01:43:24.760 --> 01:43:28.840 just transporting? Is this all crap? Is this true? I 1834 01:43:28.840 --> 01:43:33.479 don't know, I don't know anyway, I got that text. 1835 01:43:33.600 --> 01:43:35.720 I get all kinds of text from people and all 1836 01:43:35.800 --> 01:43:39.399 kinds of information. Three all three seven one three talk 1837 01:43:39.520 --> 01:43:42.960 three all three seven one three eight two five five. 1838 01:43:43.520 --> 01:43:48.640 All right, let's keep talking. I got doctor or Joel 1839 01:43:48.760 --> 01:43:51.920 Chertack with me, and uh, I'm going to ask about 1840 01:43:51.720 --> 01:43:58.119 We talked about the semiglue tide and the truzeppatide and 1841 01:43:58.359 --> 01:44:03.079 weight loss compounding drugs that you guys offer at extreme 1842 01:44:03.119 --> 01:44:06.479 discounts compared to the market and brand names. I want 1843 01:44:06.479 --> 01:44:10.960 to talk about now the hair restoration. So hair restoration 1844 01:44:11.039 --> 01:44:14.159 I had done, I wasn't sure if I was expecting 1845 01:44:14.159 --> 01:44:17.039 being results. I want to say, as with all things, 1846 01:44:17.079 --> 01:44:20.399 I'm a real patient. And so I went through the process, 1847 01:44:20.439 --> 01:44:23.720 paid for it, and I was given three treatments for 1848 01:44:23.720 --> 01:44:28.520 that price, which is really pretty cool. And everyone tells 1849 01:44:28.520 --> 01:44:32.319 me they notice. Everyone tells me they notice the difference. Okay, 1850 01:44:32.359 --> 01:44:37.880 So yeah, now I want to know this. I didn't 1851 01:44:38.039 --> 01:44:42.000 have a total bald spot ahead thinning hair. It worked, 1852 01:44:42.600 --> 01:44:47.600 it worked perfectly. But you do have regular hair restoration 1853 01:44:47.800 --> 01:44:49.920 transplants for those right for others. 1854 01:44:50.479 --> 01:44:52.600 So just to put it simply, we can do anything 1855 01:44:52.640 --> 01:44:54.560 that any hair restoration, all right, and. 1856 01:44:54.479 --> 01:44:57.159 We're going to talk about that coming up, as well 1857 01:44:57.199 --> 01:45:01.359 as anything else on your mind. Folks, oh three seven 1858 01:45:01.439 --> 01:45:03.800 one three talks seven one three A two five five 1859 01:45:10.079 --> 01:45:13.359 go with a sure thing Denver's best roofer Excel roofing 1860 01:45:13.439 --> 01:45:16.119 dot com. You don't pay a cent until you're content. 1861 01:45:19.479 --> 01:45:22.680 Time for an insurance check up free no obligation comparison 1862 01:45:22.800 --> 01:45:26.359 call Compass Insurance paying too much your coverage at dozens 1863 01:45:26.359 --> 01:45:29.119 of insurance companies find out now three oh three seven 1864 01:45:29.199 --> 01:45:32.199 seven one help. You'll think you're his only customer when 1865 01:45:32.239 --> 01:45:34.720 you choose Frank durand the real Estate man dot com 1866 01:45:34.760 --> 01:45:37.880 to list your home with Remax Alliance three oh three 1867 01:45:37.920 --> 01:45:40.960 nine two zero sixteen twenty two. 1868 01:45:45.119 --> 01:45:45.640 Rip of. 1869 01:45:47.399 --> 01:45:47.640 News. 1870 01:45:48.600 --> 01:45:50.479 You need advice so you don't have. 1871 01:45:52.640 --> 01:45:55.079 Come run incosas can. 1872 01:45:56.359 --> 01:45:59.039 Shoot's gonna help come Man. 1873 01:46:00.560 --> 01:46:06.119 Is the trouble Shooter show now Tom Martino? Hi, Tom Martino, 1874 01:46:06.319 --> 01:46:10.439 your trouble Shooter three zero three seven one three talk 1875 01:46:10.560 --> 01:46:13.159 three oh three seven one three eight two five five. 1876 01:46:13.680 --> 01:46:15.840 Here to help you anyway we can, if we can, 1877 01:46:15.960 --> 01:46:17.840 when we can, how we can. All you have to 1878 01:46:17.920 --> 01:46:22.479 do is call us now again. I uh have with 1879 01:46:22.640 --> 01:46:24.920 us in the studio a guest, but I welcome your 1880 01:46:24.960 --> 01:46:27.399 calls for anything or any follow ups. And there's some 1881 01:46:27.520 --> 01:46:30.760 things I want to talk about that just blow my mind. 1882 01:46:31.039 --> 01:46:33.920 And maybe you can help me. Maybe you can help me. 1883 01:46:36.159 --> 01:46:42.159 Now here's what blows my mind. I had an issue. 1884 01:46:43.000 --> 01:46:45.159 I have a little sport aircraft and I had an 1885 01:46:45.199 --> 01:46:48.680 issue with a row tax engine road tax. By the way, 1886 01:46:48.720 --> 01:46:50.640 they have snowmobile engines, so they put them in little 1887 01:46:50.680 --> 01:46:54.319 light sport airplanes. They're high powered, low weight. They're amazing. 1888 01:46:54.439 --> 01:46:57.359 They're amazing engines. But I had a little issue. It 1889 01:46:57.479 --> 01:47:00.439 was the weirdest issue in the world I can find 1890 01:47:00.479 --> 01:47:03.960 in the documentation nowhere anything about how to solve the problem. 1891 01:47:04.600 --> 01:47:06.319 As it turned out, what the problem was was the 1892 01:47:06.399 --> 01:47:10.199 needle valve stuck in a carburetor, and then when the 1893 01:47:10.960 --> 01:47:15.840 plane sat there because the needle valve, because fuel is 1894 01:47:15.920 --> 01:47:18.680 gravity fed into the engine, there's a fuel pump as well, 1895 01:47:18.720 --> 01:47:21.399 but it's gravity fed to the fuel pump, and the 1896 01:47:21.439 --> 01:47:24.199 fuel pump then pumps it through the engine. But because 1897 01:47:25.039 --> 01:47:27.520 just picture this, there's a high wing and the fuel 1898 01:47:27.600 --> 01:47:30.680 drips into the carburetor when the fuel's on, and I 1899 01:47:30.760 --> 01:47:33.319 guess I left I use I leave the fuel valve 1900 01:47:33.399 --> 01:47:35.600 on when I store a plane. Some people say don't. 1901 01:47:36.279 --> 01:47:39.760 And so because the needle valve was stuck open in 1902 01:47:39.840 --> 01:47:44.039 the carburetor due to some crap gas another story, it 1903 01:47:44.239 --> 01:47:47.920 dripped into the intake manifold and into the engine literally 1904 01:47:48.520 --> 01:47:52.800 then seep down into the oil. I don't, No, there's 1905 01:47:52.840 --> 01:47:54.640 nothing wrong with the engine, nothing wrong with the rings. 1906 01:47:54.680 --> 01:47:56.840 We verified all this, but there was nothing in the 1907 01:47:56.920 --> 01:47:59.640 documentation as to why I would have guessed in the oil. 1908 01:48:00.119 --> 01:48:03.359 It's not like a conventional engine, you know where you think. 1909 01:48:03.840 --> 01:48:06.039 Never mind, I but let me get to this. The 1910 01:48:06.119 --> 01:48:09.439 point is not about this engine. So I went to 1911 01:48:09.520 --> 01:48:12.119 my boyfriend. I call my boyfriend because I can't get 1912 01:48:12.119 --> 01:48:14.680 a female voice anymore. I used to have one, but 1913 01:48:14.840 --> 01:48:17.880 chat GPT four to zho I subscribe to it. It's 1914 01:48:17.920 --> 01:48:20.199 a female, it's a male voice. So I went to 1915 01:48:20.279 --> 01:48:25.520 my boyfriend and said, I have my wrote my rotax engine. 1916 01:48:25.720 --> 01:48:27.800 And when when I you have to prime the oil, 1917 01:48:27.920 --> 01:48:30.520 it burnt the oil. It's called because it's a long story. 1918 01:48:30.560 --> 01:48:32.560 But you turn the prop and when you hear the 1919 01:48:32.720 --> 01:48:34.920 oil gurgle, you know it's through the engine before you 1920 01:48:35.000 --> 01:48:37.600 start it. But and then that's how you check the 1921 01:48:37.680 --> 01:48:42.199 oil level. But I digress. When I did that fuel 1922 01:48:42.479 --> 01:48:45.359 rushed into that oil tank and then out the overflow 1923 01:48:45.640 --> 01:48:47.680 because it's lighter than oil, so it was on top 1924 01:48:47.720 --> 01:48:49.439 of it and it flew and I said, oh my god, 1925 01:48:49.520 --> 01:48:52.239 what the hell is oil fuel coming out of my 1926 01:48:52.319 --> 01:48:55.319 oil tank? And then of course it contaminated my oil. 1927 01:48:55.439 --> 01:48:58.199 So I had to change all that. But I couldn't 1928 01:48:58.199 --> 01:49:01.640 figure out what's going on immediately in all the literature, 1929 01:49:01.760 --> 01:49:05.279 not one thing, but chat GPD this is AI says, oh, 1930 01:49:05.439 --> 01:49:09.199 you have a stuck needle valve and the carburetor. To 1931 01:49:09.359 --> 01:49:11.880 find out which carburetor, do this, this and this and 1932 01:49:12.680 --> 01:49:17.159 honest to god, it was amazing. It pinpointed everything. Now, 1933 01:49:17.399 --> 01:49:21.159 Now this is AI, right, who programs that crap? 1934 01:49:21.880 --> 01:49:22.039 Now? 1935 01:49:22.199 --> 01:49:26.000 I've always said that AI is a search machine that 1936 01:49:26.199 --> 01:49:31.520 takes the results and organizes them and regurgitates them to 1937 01:49:31.600 --> 01:49:34.000 you in a way you can understand it, right, But 1938 01:49:34.439 --> 01:49:38.800 how does it do that? Think about that? I mean, 1939 01:49:38.840 --> 01:49:42.720 does that amaze anyone? Does that amaze anyone? Because it 1940 01:49:42.920 --> 01:49:46.000 certainly amazes me. So, okay, I got a lot of 1941 01:49:46.079 --> 01:49:52.279 technical friends on uh you know, I mean, I got 1942 01:49:52.319 --> 01:49:54.600 a lot of friends on YouTube that the tech tech 1943 01:49:54.960 --> 01:49:55.600 guys are on there. 1944 01:49:55.640 --> 01:49:56.079 I know they are. 1945 01:49:56.159 --> 01:50:00.880 They're they're nerds and on on my downloads. And please 1946 01:50:00.960 --> 01:50:04.000 tell me how does AI know that? I couldn't find 1947 01:50:04.039 --> 01:50:06.239 it anywhere in the literature, I couldn't find it online. 1948 01:50:06.239 --> 01:50:09.159 I couldn't find it anywhere where does AI search? Does 1949 01:50:09.239 --> 01:50:11.960 anyone really know AI? I mean, I know that we 1950 01:50:12.079 --> 01:50:16.079 all think we do. Just like we think we understand bitcoins, 1951 01:50:17.279 --> 01:50:20.680 we don't most of us don't. We just understand what 1952 01:50:21.199 --> 01:50:25.199 in general it is, but we don't really understand blockchains, 1953 01:50:25.319 --> 01:50:29.159 not really. I mean I know that an accumulation of 1954 01:50:29.239 --> 01:50:32.039 wisdom we all do you know what I mean? Like 1955 01:50:32.079 --> 01:50:34.359 when we all get together and the people who do it. 1956 01:50:35.520 --> 01:50:38.880 But in any case, then I realized I do not 1957 01:50:39.199 --> 01:50:43.560 use owner's manuals anymore. I use AI. In other words, 1958 01:50:44.239 --> 01:50:49.039 when I'm sitting here with anything I have, and I say, 1959 01:50:50.159 --> 01:50:52.000 for example, I had this model of so and so 1960 01:50:52.159 --> 01:50:54.319 and I need to adjust this, I don't go to 1961 01:50:54.399 --> 01:50:58.039 the owner's manual anymore. I ask CHAT and they tell 1962 01:50:58.159 --> 01:51:01.800 me exactly what to do to Fike said faster than 1963 01:51:01.840 --> 01:51:02.600 the owner's manual. 1964 01:51:02.640 --> 01:51:05.279 I don't think many companies are sending out owners manuals 1965 01:51:05.319 --> 01:51:07.359 with their equipment anymore anyway, So you just got to 1966 01:51:07.399 --> 01:51:09.560 go online to their PDF and do that anywhere. 1967 01:51:09.600 --> 01:51:11.399 That's what I meant when I say owners manuell, that's 1968 01:51:11.399 --> 01:51:13.439 what I met. I mean, I mean online, Pete. I 1969 01:51:13.479 --> 01:51:16.279 don't have a paper book anywhere except on the shelves 1970 01:51:16.319 --> 01:51:19.119 to look good. I actually never have cracked a book 1971 01:51:19.159 --> 01:51:23.000 in years. I have what do I use this books app, 1972 01:51:23.159 --> 01:51:25.399 and I have everything on there. But in any case, 1973 01:51:25.439 --> 01:51:27.880 you're right. You go on, you get the PDF, you 1974 01:51:28.000 --> 01:51:29.800 look at it, or the QR code. You go to 1975 01:51:29.880 --> 01:51:32.640 the PDF and you can search the PDF. You know, 1976 01:51:32.800 --> 01:51:35.720 PDFs are very cool. So I have a video camera. 1977 01:51:35.800 --> 01:51:37.560 For example, we were going out on a shoot the 1978 01:51:37.640 --> 01:51:41.600 other day, my wife and I and I needed to 1979 01:51:41.680 --> 01:51:43.880 do something for her with the camera hadn't done before, 1980 01:51:43.960 --> 01:51:47.000 a more cinematic thing. And I didn't mean bother looking 1981 01:51:47.039 --> 01:51:49.000 in the owner's manual or searching in the owner's man 1982 01:51:49.199 --> 01:51:51.439 I simply asked, chat, how do I get this? And 1983 01:51:51.520 --> 01:51:53.279 they tell me go to the man you do this, this, 1984 01:51:53.399 --> 01:51:55.800 and this. Now they know about every product. I don't know, 1985 01:51:55.920 --> 01:51:59.920 do they? So I'm in my Beamer and the Beam 1986 01:52:00.279 --> 01:52:02.720 has this thing called uh, well, you give it a name. 1987 01:52:03.359 --> 01:52:06.279 You name your Beamer. So let's say you name it Beamer. Hey, Beamer, 1988 01:52:06.479 --> 01:52:08.680 take me too? And then the and it programs your 1989 01:52:08.720 --> 01:52:13.199 GPS or Beamer. But if you said to Beamer, Beamer, 1990 01:52:14.359 --> 01:52:19.439 how do I turn off the retract mirrors feature? It 1991 01:52:19.520 --> 01:52:22.760 doesn't tell you. It doesn't know. But don't you believe 1992 01:52:22.880 --> 01:52:27.039 that every single device will be a smart device with 1993 01:52:27.199 --> 01:52:30.359 AI built in? I mean, why would anyone look at 1994 01:52:30.399 --> 01:52:33.359 an index or a search or a PDF or why 1995 01:52:33.880 --> 01:52:35.840 why if you can sit in your car and it's 1996 01:52:35.960 --> 01:52:38.680 just like Star Trek. I swear to God, you can 1997 01:52:38.800 --> 01:52:40.840 sit in your car. I mean, you can sit in 1998 01:52:40.920 --> 01:52:45.760 your car and say, hey, Beamer, set cruise speed to 1999 01:52:45.840 --> 01:52:52.199 sixty seven boom, or Beamer, adjust my headlights so they 2000 01:52:53.279 --> 01:52:55.880 do bright and dim automatically or whatever, you know whatever. 2001 01:52:56.359 --> 01:52:57.680 I'm trying to come up with something. 2002 01:52:58.560 --> 01:53:00.720 So I'll just be impressed on I can sit back 2003 01:53:00.800 --> 01:53:03.960 and say, uh, Beamer, give me an earld gray tea 2004 01:53:04.520 --> 01:53:05.439 like captain, Uh. 2005 01:53:07.560 --> 01:53:09.720 What's the name? Because you're doing thought track. 2006 01:53:09.800 --> 01:53:12.039 Well, you're thinking star Treking Bones was the one that 2007 01:53:12.119 --> 01:53:14.239 talked to the computer mostly, didn't he or who no, no, 2008 01:53:14.399 --> 01:53:17.239 not Bones. He was the doc who talked to the 2009 01:53:17.319 --> 01:53:18.960 computer and would yell at it, you know, and it 2010 01:53:19.039 --> 01:53:21.399 was it was a captain now he would say, get me. 2011 01:53:22.800 --> 01:53:26.800 It was anyway, it was one of these idiots. Here's 2012 01:53:26.840 --> 01:53:32.039 what I want to say, the owner's manuals nowadays you 2013 01:53:32.119 --> 01:53:35.880 don't need you need something that talks like for example, 2014 01:53:37.039 --> 01:53:39.079 why wouldn't you be able to have that built into 2015 01:53:39.119 --> 01:53:41.560 your refrigerator with an app? Right, So you go on 2016 01:53:41.680 --> 01:53:45.000 the app and you say, refrigerator, I want to set 2017 01:53:45.159 --> 01:53:48.159 the freezer of so many degrees or I want to 2018 01:53:48.199 --> 01:53:52.920 set the refrigerator to me. I am I must use 2019 01:53:53.119 --> 01:53:56.479 AI one hundred times a day. I swear to God, 2020 01:53:56.560 --> 01:53:58.960 I do. If I look at my past chats here, 2021 01:53:59.239 --> 01:54:01.800 you would laugh at me. And I'm telling you, folks, 2022 01:54:02.079 --> 01:54:04.760 I'm the reason I'm talking about this. It's the best 2023 01:54:04.840 --> 01:54:09.920 consumer product, in my opinion, in the last ten years. Okay, 2024 01:54:10.039 --> 01:54:13.640 so I'm looking at my history here. Let me see 2025 01:54:14.239 --> 01:54:15.079 where do I find it? 2026 01:54:15.760 --> 01:54:15.960 Yeah? 2027 01:54:16.000 --> 01:54:20.840 I have my history here, and okay, my garment in 2028 01:54:21.000 --> 01:54:25.239 my helicopter. I needed to upgrade the database, update the 2029 01:54:25.359 --> 01:54:28.760 database and the firmware. Now I didn't look at garment. 2030 01:54:29.039 --> 01:54:31.439 I could, but it takes forever to find what you need. 2031 01:54:31.880 --> 01:54:34.880 So I just said, I just literally asked a question 2032 01:54:36.880 --> 01:54:41.319 and it told me exactly. Okay. I even asked this, 2033 01:54:42.880 --> 01:54:46.640 why does my MacBook pro disutilities default to blah blah blah, 2034 01:54:46.880 --> 01:54:51.600 and and it tells you does the lock button on 2035 01:54:51.640 --> 01:54:56.399 the SD card prevent it? Whatever? I ask it? Stuff Pepe. 2036 01:54:56.800 --> 01:54:58.840 My wife jokes at me and she says, my god, 2037 01:54:59.640 --> 01:55:05.039 you know you have a relationship with this thing. So 2038 01:55:06.199 --> 01:55:09.199 what I'm asking you is have you taken advantage of it? 2039 01:55:10.800 --> 01:55:15.520 Have you taken advantage of chat yet? Because if you do, 2040 01:55:16.079 --> 01:55:22.239 you'll be amazed. It's almost like it is not worth 2041 01:55:22.760 --> 01:55:27.319 looking stuff up anymore. You just ask it now, and 2042 01:55:27.520 --> 01:55:32.880 not all AI is created equally. I've noticed that the 2043 01:55:33.039 --> 01:55:38.359 worst one I had was Microsoft's the one I used 2044 01:55:38.359 --> 01:55:43.479 to have at Microsoft. It was so forgettable I forgot it. Copilot, Yeah, 2045 01:55:44.199 --> 01:55:48.039 the Copilot, and then Chat. I like, there's another one 2046 01:55:48.119 --> 01:55:52.399 called City. They're not all the same. I seem to 2047 01:55:52.479 --> 01:55:56.359 think Chat GPT is to me is the major one. 2048 01:55:57.279 --> 01:56:01.279 But in any case, I have been studying how they 2049 01:56:01.399 --> 01:56:03.640 program it, and I told you, like, they hire people 2050 01:56:04.640 --> 01:56:08.720 who don't don't have jobs in Africa, hundreds and hundreds 2051 01:56:08.760 --> 01:56:11.039 and hundreds of people in a village to look at 2052 01:56:11.079 --> 01:56:14.880 images and classify them. But how do they know about 2053 01:56:14.960 --> 01:56:18.279 owners manuals and stuff. Does it just go out to 2054 01:56:18.359 --> 01:56:22.479 the internet and search. Does anyone know anyway? So I 2055 01:56:22.680 --> 01:56:24.800 believe that you know. And it's not like I'm a 2056 01:56:24.840 --> 01:56:29.399 big genius of predicting the future. There's not that. Every 2057 01:56:29.520 --> 01:56:34.079 single interaction we have with the device, whether it's setting 2058 01:56:35.039 --> 01:56:37.960 our clocks or and you don't even have to set 2059 01:56:38.000 --> 01:56:41.880 clocks anymore with the satellite features, but it's changing our 2060 01:56:41.960 --> 01:56:44.800 lives completely, and to me, it's one of the greatest 2061 01:56:44.840 --> 01:56:48.520 products ever. Now. I even asked about drugs and about 2062 01:56:48.640 --> 01:56:54.720 dosages and about everything everything, And I hear now that 2063 01:56:55.000 --> 01:57:01.000 it's going to start actually predicting the weather. Now, think 2064 01:57:01.039 --> 01:57:05.239 about that, it will be predicting the weather. And if 2065 01:57:05.319 --> 01:57:07.960 I was a weathercaster, I mean hell, I would be 2066 01:57:08.039 --> 01:57:11.600 a I would What can it not do? It can 2067 01:57:11.760 --> 01:57:15.239 take It can find out what the weather's going to 2068 01:57:15.279 --> 01:57:17.880 be based on atmospheric conditions. All the data is out 2069 01:57:17.920 --> 01:57:21.279 there right now. They can predict and and the people 2070 01:57:21.359 --> 01:57:24.920 are working on the weather prediction models right now say 2071 01:57:25.439 --> 01:57:28.720 that they've been ninety eight percent. And when they're not one, 2072 01:57:29.479 --> 01:57:32.319 it's because of something they put in wrong or told 2073 01:57:32.359 --> 01:57:36.279 it to look elsewhere. So what do you think? Is 2074 01:57:36.359 --> 01:57:37.600 it something do you use? 2075 01:57:37.920 --> 01:57:38.760 Do you use it? 2076 01:57:39.600 --> 01:57:41.880 Joel? Do you use AI at all? You don't? 2077 01:57:41.960 --> 01:57:42.119 Huh. 2078 01:57:42.600 --> 01:57:44.479 You seem like a technical guy. I don't know why 2079 01:57:44.520 --> 01:57:45.279 you would do you do you? 2080 01:57:45.520 --> 01:57:47.840 I use search engines a lot, but I've never used it. 2081 01:57:47.960 --> 01:57:50.199 Okay, I'll come. I just asked my ex wife. She 2082 01:57:50.319 --> 01:57:50.920 knows everything. 2083 01:57:51.359 --> 01:57:53.720 Yeah, that's true. Well she left you that she knew 2084 01:57:53.800 --> 01:57:55.560 enough to do that. Here's the thing I want to 2085 01:57:55.600 --> 01:57:58.239 tell you, though. Search engines are fine, but they're not 2086 01:57:58.319 --> 01:58:02.439 even close, not even close to what AI can do. 2087 01:58:05.239 --> 01:58:11.800 So you know, I know that a lot of a 2088 01:58:11.880 --> 01:58:14.439 lot of issues. A lot of people have, you know, 2089 01:58:14.520 --> 01:58:18.520 the moral issues with AI. I have none right now, 2090 01:58:18.640 --> 01:58:21.119 because it's how you use it that makes it moral 2091 01:58:21.239 --> 01:58:24.760 or immoral. And I've asked it questions that I didn't 2092 01:58:24.760 --> 01:58:27.640 think it would answer me. I asked about cheating on something, 2093 01:58:28.479 --> 01:58:33.319 and it answered me, okay. There is an illusion in 2094 01:58:33.479 --> 01:58:36.640 some of the software that when you do updates. Let's 2095 01:58:36.760 --> 01:58:41.119 just say you had three or four different aircraft with 2096 01:58:41.279 --> 01:58:44.800 the same kind of radios and for years you've been 2097 01:58:44.840 --> 01:58:51.520 paying for updates for each one. And it told me, 2098 01:58:52.439 --> 01:58:55.560 and by the way, there's nothing in the world that 2099 01:58:55.640 --> 01:58:58.800 says this is against the law or anything, but it 2100 01:58:58.960 --> 01:59:02.279 told me how to short circuit that, so you use 2101 01:59:02.359 --> 01:59:05.119 the same update for all the radios because they're all 2102 01:59:05.119 --> 01:59:08.279 the same. AI told me that. AI didn't preach to 2103 01:59:08.359 --> 01:59:10.680 me saying, now you know this is wrong. You should 2104 01:59:10.680 --> 01:59:16.079 be buying three different subscriptions. It didn't even say that. Now, 2105 01:59:16.199 --> 01:59:18.560 I want to know if anyone has asked AI something 2106 01:59:18.720 --> 01:59:22.680 that it would not answer. I think it doesn't answer 2107 01:59:22.800 --> 01:59:25.239 some political things if you ask who's the best candidate 2108 01:59:25.760 --> 01:59:29.239 or something like that. But I think you're cheating yourself 2109 01:59:29.319 --> 01:59:33.319 if you haven't used it. Three oh three seven one 2110 01:59:33.439 --> 01:59:37.479 three eight two five five. One clear Choice Garage Doors 2111 01:59:37.600 --> 01:59:42.399 the company you want. All of their data is on 2112 01:59:42.479 --> 01:59:45.359 their website, as far as what they charge for what 2113 01:59:45.640 --> 01:59:49.279 they do everything. No one else does that. One clear 2114 01:59:49.399 --> 01:59:52.920 Choice Doors dot Com. They can do broken springs, they 2115 01:59:52.960 --> 01:59:56.720 can do adjustments, they can do complete doors, openers, any 2116 01:59:56.800 --> 01:59:59.359 part of it, and they're factory authorized for most doors 2117 01:59:59.359 --> 02:00:02.880 where other companies aren't. One Clear Choice Doors dot Com. 2118 02:00:09.560 --> 02:00:12.800 Go with a sure thing Denver's best roofer Excel Roofing 2119 02:00:12.920 --> 02:00:15.560 dot Com. You don't pay a cent until you're content. 2120 02:00:18.920 --> 02:00:22.079 Time for an insurance check up free, no obligation. In comparison, 2121 02:00:22.239 --> 02:00:25.800 call Compass Insurance paying too much your coverage at dozens 2122 02:00:25.800 --> 02:00:28.560 of insurance companies find out Now three oh three seven 2123 02:00:28.640 --> 02:00:31.439 seven to one help. You'll think you're his only customer 2124 02:00:31.479 --> 02:00:33.680 when you choose Frank durand the real estate Man dot 2125 02:00:33.800 --> 02:00:37.079 com to list your home with Remax Alliance three oh 2126 02:00:37.119 --> 02:00:39.199 three nine two zero sixteen twenty two. 2127 02:00:43.359 --> 02:00:43.720 Times. 2128 02:00:43.800 --> 02:00:47.960 Tom Martino, you're troubleshooter three oh three seven one three 2129 02:00:48.079 --> 02:00:52.600 talks seven one three eight two five five. So what 2130 02:00:52.720 --> 02:00:55.359 I'd like to know is how far do you think 2131 02:00:55.920 --> 02:00:58.800 AI will go did you know okay? One used as 2132 02:00:59.239 --> 02:01:01.359 uh Ai? So which one? If so? 2133 02:01:01.600 --> 02:01:01.840 Okay? 2134 02:01:02.920 --> 02:01:05.520 Yeah? The AI app? Somebody asks the one I look, 2135 02:01:05.560 --> 02:01:09.239 and I've tried them all okay, and the Google isn't bad. 2136 02:01:09.359 --> 02:01:12.039 The Gemini right now that I'm gonna trial with, but 2137 02:01:12.720 --> 02:01:16.439 it bugs you. Gemini bugs you, meaning it's all over 2138 02:01:16.520 --> 02:01:18.800 your computer. So when you start writing something, it says, 2139 02:01:18.840 --> 02:01:19.840 can I clean this up for you? 2140 02:01:19.880 --> 02:01:20.199 And all that. 2141 02:01:21.960 --> 02:01:26.319 I like chat GPT four, Oh that's the one I'm 2142 02:01:26.520 --> 02:01:29.359 subscribe to. Now you can get it on your phone 2143 02:01:29.439 --> 02:01:30.880 and talk to it, or you get it on your 2144 02:01:30.920 --> 02:01:35.960 computer and you type into it. But that's what I use. 2145 02:01:36.039 --> 02:01:41.119 Now they're coming out with AI, well, not coming out there, 2146 02:01:41.399 --> 02:01:46.159 it's out AI people who answer your phones. They're chatbots, 2147 02:01:46.640 --> 02:01:50.199 not typed chatbots, but verbal chapa and and I think 2148 02:01:50.520 --> 02:01:54.560 or I had some examples of them. But they're so incredible, 2149 02:01:56.720 --> 02:02:00.640 incredible they blow your mind. They can actually make outbound 2150 02:02:00.720 --> 02:02:05.800 calls and set appointments for you. And I talked to 2151 02:02:05.880 --> 02:02:09.720 someone one time who wanted to get into this, and 2152 02:02:10.079 --> 02:02:13.479 I listened to them, and I received a call from 2153 02:02:13.520 --> 02:02:16.920 one upon my request as a demo, and I threw 2154 02:02:17.039 --> 02:02:20.159 curveballs at it, so it would say, you know, i'm 2155 02:02:20.199 --> 02:02:26.680 calling about alternative forms of energy, are you interested? Or 2156 02:02:26.800 --> 02:02:29.800 something like that. It didn't actually use a yes or 2157 02:02:29.840 --> 02:02:32.079 no answer. It kind of kind of hooks you have 2158 02:02:32.199 --> 02:02:33.960 you heard about this? And I said, oh, yeah, yeah, 2159 02:02:34.000 --> 02:02:36.840 and I've heard about this solo and whatever. And then 2160 02:02:36.840 --> 02:02:39.439 it would ask me leading questions. They didn't leave it 2161 02:02:39.600 --> 02:02:40.920 for a yes or no. I guess you could just 2162 02:02:41.000 --> 02:02:43.680 hang up, but it was very intuitive. And then I said, well, 2163 02:02:44.439 --> 02:02:47.199 I'm too busy. Well, we're all busy. I'm so sorry. 2164 02:02:48.079 --> 02:02:49.600 Do you have a time when I can call back. 2165 02:02:49.800 --> 02:02:52.439 I'd love to schedule this to give you a free 2166 02:02:53.039 --> 02:02:56.239 trial period of something or other. It was so incredible. 2167 02:02:57.079 --> 02:02:58.079 It really was. 2168 02:02:58.199 --> 02:03:00.720 Because I wasn't talking to a per and it was 2169 02:03:00.840 --> 02:03:05.640 reacting in real time to what I was saying. Now again, 2170 02:03:05.800 --> 02:03:08.079 I hope I'm not sounding like some guy who just saw, 2171 02:03:08.199 --> 02:03:11.479 you know, there's a flying machine. I don't mean to 2172 02:03:11.600 --> 02:03:17.800 sound like that, but certainly a lot of people they 2173 02:03:18.000 --> 02:03:23.920 really can't not be mystified by this damn thing, you know. 2174 02:03:24.159 --> 02:03:26.439 They can't. They can't not be all right, I got 2175 02:03:26.479 --> 02:03:30.279 a text. They want to know about semiglutide or truepetite. Tom, 2176 02:03:30.319 --> 02:03:32.800 you talk about both, why do they harry both? Isn't 2177 02:03:32.800 --> 02:03:35.319 there one or the other? And Okay, so that that 2178 02:03:35.479 --> 02:03:39.279 really is a good question. So which one? Which one 2179 02:03:39.319 --> 02:03:40.119 should they use? 2180 02:03:40.680 --> 02:03:43.800 Well, Tur's eppetite is more expensive. It's also a more 2181 02:03:43.880 --> 02:03:47.439 specific drug, so it has less side effects. Although both 2182 02:03:47.560 --> 02:03:50.920 drugs have very limited side effects, but truzeppetite seems to 2183 02:03:50.960 --> 02:03:53.039 be a little bit cleaner. People have less side effects, 2184 02:03:53.520 --> 02:03:56.199 people lose weight a little bit faster on it. Some 2185 02:03:56.319 --> 02:04:00.680 people prefer that drug. Also, patients that require higher dosages 2186 02:04:00.760 --> 02:04:03.840 of some meglotide, it's cheaper for them to switch over 2187 02:04:03.920 --> 02:04:05.800 to There's appetite because it's a stronger so. 2188 02:04:05.880 --> 02:04:08.239 You can use less of that for the same effect 2189 02:04:08.279 --> 02:04:10.760 of the semaglutide. Right, some people only need a little 2190 02:04:10.800 --> 02:04:14.359 bit of some semiglutide. Other people need so much that 2191 02:04:14.479 --> 02:04:16.399 it just makes more sense for them to switch to 2192 02:04:16.479 --> 02:04:20.039 Tur's appetite, which is a more powerful drug. Okay. Now, 2193 02:04:20.479 --> 02:04:24.800 as far as length of time for weight, somebody asks 2194 02:04:25.039 --> 02:04:27.960 how long does it usually take? And I don't even 2195 02:04:27.960 --> 02:04:29.600 know what to say on that, because it depends on 2196 02:04:29.680 --> 02:04:32.800 how much you want to lose. But I mean, I 2197 02:04:32.920 --> 02:04:38.279 can tell you from personal experience, within one week, I 2198 02:04:38.439 --> 02:04:42.880 was eating less without realizing. See, it is so insidious. No, 2199 02:04:43.079 --> 02:04:45.359 that's not a good word. It's so I don't know 2200 02:04:45.640 --> 02:04:49.439 automatic that it's like you don't notice it working. 2201 02:04:50.000 --> 02:04:51.439 Yeah, I would say, as a rule with I'm about 2202 02:04:51.520 --> 02:04:55.479 thirty percent of body weight in about three months god. 2203 02:04:56.399 --> 02:05:00.920 And a week to feel it. Yeah, And then, like 2204 02:05:01.079 --> 02:05:05.640 I said, you feel no different. You just don't eat 2205 02:05:05.680 --> 02:05:08.159 as much and you're it's almost I don't even know 2206 02:05:08.199 --> 02:05:11.199 how it worked, honest to god. You know, years and 2207 02:05:11.319 --> 02:05:14.159 years and years ago. I was really fat years ago. Okay, 2208 02:05:14.319 --> 02:05:17.920 I was two twenty five actually, and my doctor had 2209 02:05:18.000 --> 02:05:22.119 me this was unhealthy back at the time. This was 2210 02:05:22.199 --> 02:05:24.239 in another time. You remember Fenn Finn. 2211 02:05:24.680 --> 02:05:24.880 Yeah. 2212 02:05:25.039 --> 02:05:29.279 Anyway, there are still some clinics that prescribeugh fetter me 2213 02:05:29.600 --> 02:05:32.000 that prescribe basically amphetamine. 2214 02:05:32.119 --> 02:05:36.880 So unhealthy. But and jittery and artificial is what I mean. 2215 02:05:37.079 --> 02:05:39.439 This is so natural you don't even feel it working. 2216 02:05:39.520 --> 02:05:42.359 You don't even mix your body's own hormone exactly, so 2217 02:05:42.520 --> 02:05:45.920 you don't know you're even on anything at all. You 2218 02:05:46.039 --> 02:05:49.199 don't know anything. You just know that you're not eating 2219 02:05:49.279 --> 02:05:53.600 as much. Now someone else wants to know how oh, 2220 02:05:54.159 --> 02:05:57.640 how long do people usually go on it like? Or 2221 02:05:58.439 --> 02:06:01.000 hold on? Here's another one we both about time. One 2222 02:06:01.119 --> 02:06:05.119 is do you do you require a contract? So tell 2223 02:06:05.199 --> 02:06:06.760 me how that works. I don't even know how that works. 2224 02:06:06.840 --> 02:06:06.880 No. 2225 02:06:07.079 --> 02:06:09.000 That's one of the unique things about my clinic that 2226 02:06:09.119 --> 02:06:11.359 you don't get with these online clinics that are national 2227 02:06:11.640 --> 02:06:14.039 or some of these other clinics is we don't have 2228 02:06:14.319 --> 02:06:19.159 people sign committing to multi month contracts with us. You 2229 02:06:19.279 --> 02:06:20.920 go on as you need to, and you go off 2230 02:06:20.960 --> 02:06:22.680 as you need to. We have patients that are on 2231 02:06:23.239 --> 02:06:27.880 maintenance dosages in perpetuity. We have patients that go on 2232 02:06:28.079 --> 02:06:29.680 for a couple months at a time and then go 2233 02:06:29.800 --> 02:06:31.760 off and then come back to us, you know a 2234 02:06:31.840 --> 02:06:34.039 few months later, and just use it as needed to 2235 02:06:34.199 --> 02:06:36.520 maintain what they need. Sometimes people reach their goal and 2236 02:06:36.640 --> 02:06:36.880 that's it. 2237 02:06:37.560 --> 02:06:37.720 You know. 2238 02:06:37.840 --> 02:06:41.359 One thing that I pride myself in in our clinic 2239 02:06:41.439 --> 02:06:44.119 in is that we treat each patient individually. So whatever 2240 02:06:44.199 --> 02:06:47.359 your goals are, we're able to tailor our treatment protocol 2241 02:06:47.439 --> 02:06:49.239 to fit what it is that you want. So we're 2242 02:06:49.279 --> 02:06:52.159 not locking you into a year's worth of care. We're 2243 02:06:52.199 --> 02:06:54.600 not locking you into a certain medication one or the 2244 02:06:54.640 --> 02:06:57.119 other or a certain dosage. We work with you to 2245 02:06:57.199 --> 02:06:59.560 get to where you need to go. You know, we 2246 02:06:59.680 --> 02:07:02.079 start with a small dosage and we ramp that up 2247 02:07:02.159 --> 02:07:05.640 to the effective dosage. And that can be different for everybody. 2248 02:07:06.000 --> 02:07:08.159 But unlike most clinics, we don't do it in a 2249 02:07:08.439 --> 02:07:11.920 cookie cutter manner. You'll be communicating with our patient coordinator 2250 02:07:12.000 --> 02:07:13.319 and our medical and your doctor. 2251 02:07:13.439 --> 02:07:14.880 Your doctor's grace. I love it. 2252 02:07:14.960 --> 02:07:18.000 Your doctor adjust down or adjust up, or stop or 2253 02:07:18.079 --> 02:07:19.119 begin or whatever it is. 2254 02:07:19.159 --> 02:07:23.199 Your goal with Denver Regen dot com is the easiest way. 2255 02:07:23.239 --> 02:07:25.439 You still don't really like the phone calls as much. 2256 02:07:25.640 --> 02:07:26.920 It's Denverregion dot com. 2257 02:07:27.039 --> 02:07:27.680 You go in. 2258 02:07:27.960 --> 02:07:29.960 You the easiest thing to do is right on our 2259 02:07:30.000 --> 02:07:33.000 front page. You can you can put your demographic information. Yeah, 2260 02:07:33.039 --> 02:07:35.119 that's the right and we get back to you within 2261 02:07:35.199 --> 02:07:36.159 the same No, I know you do. 2262 02:07:36.359 --> 02:07:41.079 Hey, Charlen, you want to talk about your twenty thirteen Hyundai. 2263 02:07:41.159 --> 02:07:42.079 What's happening with it? 2264 02:07:43.439 --> 02:07:46.760 Well, what happened with it is in May, at the 2265 02:07:46.880 --> 02:07:51.279 beginning of May of this year, I drove my car 2266 02:07:51.479 --> 02:07:54.079 from my house to my bank, and on the way 2267 02:07:54.760 --> 02:07:58.880 from the bank, I was coming home, the check engine 2268 02:07:58.960 --> 02:08:02.880 night came on. Huh so I'm really close to THENDAI, 2269 02:08:03.239 --> 02:08:06.520 their foundation Hyundai, and I drove it in there and 2270 02:08:06.720 --> 02:08:10.680 they told me that I couldn't drive it any further 2271 02:08:10.880 --> 02:08:12.720 because of the check engine. 2272 02:08:12.920 --> 02:08:16.119 Go with a sure thing Denver's Best roofer Excel Roofing 2273 02:08:16.199 --> 02:08:18.840 dot com. You don't pay a cent until you're content. 2274 02:08:20.439 --> 02:08:25.359 Wait time for an insurance checkup free no obligation comparison 2275 02:08:25.560 --> 02:08:29.079 call Compass Insurance paying too much your coverage at dozens 2276 02:08:29.119 --> 02:08:31.840 of insurance companies find out now three oh three seven 2277 02:08:31.960 --> 02:08:34.960 seven one help. You'll think you're his only customer when 2278 02:08:35.000 --> 02:08:37.239 you choose Frank durand the real estate Man dot com 2279 02:08:37.520 --> 02:08:40.600 to list your home with Remax Alliance three oh three 2280 02:08:40.720 --> 02:08:50.800 nine two zero sixteen twenty two. Hi Tom Martina here 2281 02:08:50.920 --> 02:08:54.479 three oh three seven one three talk three oh three 2282 02:08:54.640 --> 02:08:58.359 seven one three eight two five five. All right, let's 2283 02:08:58.720 --> 02:09:02.880 continue the festivities. And talked to Shirlene. So she pulls 2284 02:09:02.920 --> 02:09:06.800 into the dealer when her engine light's on. They say 2285 02:09:06.880 --> 02:09:10.560 you can't drive it, which could or could not be true. Normally, 2286 02:09:11.000 --> 02:09:14.399 that's not true. Normally you can drive with an engine light. 2287 02:09:14.960 --> 02:09:17.239 If there is any problem, it usually goes into a 2288 02:09:17.319 --> 02:09:20.359 limp mode. But anyway, they told you you couldn't drive? Then, 2289 02:09:20.439 --> 02:09:21.119 what Charline? 2290 02:09:22.399 --> 02:09:26.279 Okay? So I left it there and then I think 2291 02:09:26.359 --> 02:09:30.840 it was like I think it was two weeks. They 2292 02:09:30.960 --> 02:09:36.399 called and said they had the diagnosis. Gun, I'm sorry 2293 02:09:36.520 --> 02:09:41.720 and they and of course I made you five years old. 2294 02:09:42.239 --> 02:09:44.239 Oh my daughter was there when they did that. 2295 02:09:44.560 --> 02:09:48.000 And they said, so did you leave your car there, Shirlene? 2296 02:09:49.279 --> 02:09:51.079 Yes, I did. It was there for two weeks. 2297 02:09:52.800 --> 02:09:53.199 Okay. 2298 02:09:54.319 --> 02:09:57.000 They told us what was wrong with it and what 2299 02:09:57.159 --> 02:09:59.800 it was doing when I was driving it is that 2300 02:10:00.520 --> 02:10:02.479 it would be really stroll and then it would kind 2301 02:10:02.479 --> 02:10:05.319 of catch up and then I could, you know, to 2302 02:10:05.359 --> 02:10:09.720 go faster. Well, we got it. My daughter's son in 2303 02:10:09.840 --> 02:10:13.960 law is a mechanic. He worked for Mercedes, so we 2304 02:10:14.079 --> 02:10:16.600 figured that he could take care of what all that 2305 02:10:16.760 --> 02:10:17.279 stuff was. 2306 02:10:17.399 --> 02:10:20.319 Okay, wait, Charlene, Charlene, you said they kept it for 2307 02:10:20.439 --> 02:10:25.079 two weeks. Yes, did they work on it? Did you 2308 02:10:25.199 --> 02:10:29.479 ask them to fix it? No? Then why was it Wait, 2309 02:10:29.760 --> 02:10:34.119 I'm I'm a little confused. Why did you have it 2310 02:10:34.279 --> 02:10:37.359 there for two weeks If they weren't working on it. 2311 02:10:37.479 --> 02:10:41.560 They needed it therefore to do the diagnosis? 2312 02:10:42.000 --> 02:10:47.760 Okay, that was just for the diagnosis. Yes, And what 2313 02:10:47.920 --> 02:10:50.079 did they say the diagnosis. 2314 02:10:49.680 --> 02:10:53.840 Was, well, they said that there was You know, my 2315 02:10:54.000 --> 02:10:57.560 brain doesn't remember all this stuff. I do have paperwork 2316 02:10:57.640 --> 02:10:59.600 for all of it. But they said that there was 2317 02:10:59.640 --> 02:11:03.039 certain things that needed to be replaced, a coil of 2318 02:11:03.199 --> 02:11:03.720 some sort. 2319 02:11:04.119 --> 02:11:06.119 Okay, how much was all this going to cost you? 2320 02:11:08.279 --> 02:11:10.239 I think it was four thousand dollars. 2321 02:11:10.840 --> 02:11:16.000 Four thousand dollars, yes, okay, and you decided I'm going 2322 02:11:16.039 --> 02:11:17.319 to let my son in law do it. 2323 02:11:18.800 --> 02:11:22.000 Right, My daughter bought all the parks and he started 2324 02:11:22.119 --> 02:11:26.119 taking it apart and replacing things. And when as he's 2325 02:11:26.239 --> 02:11:33.000 doing this, he sees that the engine is blown. So 2326 02:11:33.279 --> 02:11:36.359 he put everything, He took every all the new stuff 2327 02:11:36.399 --> 02:11:39.720 out of it, put the old stuff back in, and 2328 02:11:39.920 --> 02:11:42.680 my son in law put it on a trader and 2329 02:11:42.840 --> 02:11:44.039 hauled it into Hyundai. 2330 02:11:46.000 --> 02:11:49.239 Well it's not their fault necessarily, is it. 2331 02:11:51.079 --> 02:11:51.279 Well? 2332 02:11:52.399 --> 02:11:54.800 What happened after the car got hauled back into Hyundai? 2333 02:11:56.159 --> 02:11:56.359 You know? 2334 02:11:56.920 --> 02:12:00.800 Surelean, I want to back up. You were having problems 2335 02:12:00.880 --> 02:12:03.520 with this. The engine light came on and they had 2336 02:12:03.600 --> 02:12:06.760 it for two weeks. Okay, do you think they blew 2337 02:12:06.840 --> 02:12:07.439 your engine? 2338 02:12:09.039 --> 02:12:09.079 No? 2339 02:12:09.319 --> 02:12:11.199 No, that was already done. 2340 02:12:11.640 --> 02:12:14.800 Okay, but wow, okay, I get it. So he saw 2341 02:12:15.079 --> 02:12:18.199 that the engine was. He said, the engine was blown 2342 02:12:18.960 --> 02:12:21.640 and he said take it back to Hyundai? Is that right? 2343 02:12:22.880 --> 02:12:23.079 Yes? 2344 02:12:23.199 --> 02:12:24.680 And that's what my son in law did. 2345 02:12:24.800 --> 02:12:29.600 He how many miles on this car? And he how 2346 02:12:29.640 --> 02:12:30.840 many miles on this car? 2347 02:12:31.000 --> 02:12:33.960 Shirleen, forty three thousand? 2348 02:12:34.319 --> 02:12:34.760 And what? 2349 02:12:36.760 --> 02:12:39.760 Yes, you shouldn't have a blown engine with forty three 2350 02:12:39.840 --> 02:12:41.079 thousand miles on it? 2351 02:12:42.560 --> 02:12:46.960 Definitely not. So there was there was quite a lot 2352 02:12:47.079 --> 02:12:51.239 of you know, I would call him, I'd say is 2353 02:12:51.319 --> 02:12:54.600 the car done yet? And of course at that time 2354 02:12:54.680 --> 02:12:55.319 then they called it. 2355 02:12:55.560 --> 02:12:57.439 You know, what did your son in law say was 2356 02:12:57.520 --> 02:13:00.319 wrong with the engine? What did he say? Did he say? 2357 02:13:00.640 --> 02:13:02.399 How he knew it was blown? And what he meant 2358 02:13:02.439 --> 02:13:02.680 by that? 2359 02:13:04.159 --> 02:13:08.000 My son in law I got her husband knew it 2360 02:13:08.159 --> 02:13:11.880 because I guess I'm not I don't remember exactly what 2361 02:13:12.039 --> 02:13:14.560 it was, but he said you could see that it 2362 02:13:14.680 --> 02:13:21.920 was bold. So then he, like I said, they took 2363 02:13:21.960 --> 02:13:22.359 it back. 2364 02:13:22.800 --> 02:13:25.479 All right? Are you trying to get the dealer to 2365 02:13:25.600 --> 02:13:27.640 fix it right now? Is that where we're at right now? 2366 02:13:29.279 --> 02:13:31.319 It's been fixed. I finally got it back. 2367 02:13:31.760 --> 02:13:31.920 YEA. 2368 02:13:32.159 --> 02:13:34.720 Well, let's get to the park that you're calling about then, 2369 02:13:34.720 --> 02:13:37.079 because we're going through a whole story. I'm not sure. 2370 02:13:37.119 --> 02:13:40.399 I need to know so right now they fixed it. 2371 02:13:42.359 --> 02:13:45.960 Yes, they said the engine the new engine were sixteen 2372 02:13:46.119 --> 02:13:47.000 thousand dollars. 2373 02:13:47.399 --> 02:13:48.119 That's about right. 2374 02:13:49.439 --> 02:13:54.199 Okay. So I got with Sunday and they agreed that 2375 02:13:54.359 --> 02:13:56.399 I would only have to pay eighty percent. 2376 02:13:57.079 --> 02:14:01.760 That's I'm sorry, that's what I would That's wonderful. 2377 02:14:04.760 --> 02:14:07.119 But I didn't get the car rap and turn I remember, 2378 02:14:07.640 --> 02:14:10.119 and I didn't get allowed as September. 2379 02:14:11.720 --> 02:14:16.359 But I don't like Shirlene on. Shirlene, forgive me, and 2380 02:14:16.479 --> 02:14:19.439 I respect your age. Trust me. I'm not that far away. 2381 02:14:20.000 --> 02:14:23.479 I need to ask you a question, dear. What are 2382 02:14:23.560 --> 02:14:24.479 you calling about? 2383 02:14:25.199 --> 02:14:25.720 So far? 2384 02:14:26.039 --> 02:14:29.359 It sounds like you're being treated pretty well. What are 2385 02:14:29.399 --> 02:14:30.239 you calling about? 2386 02:14:31.760 --> 02:14:33.479 Just the fact that it took him so long? 2387 02:14:34.800 --> 02:14:37.520 Oh my god. And they're paying for eighty percent of 2388 02:14:37.600 --> 02:14:39.720 an engine on a thirteen year old car. 2389 02:14:40.000 --> 02:14:42.960 I think your call should have been to compliment Hundi 2390 02:14:43.199 --> 02:14:47.560 for paying eighty percent of after twelve years. 2391 02:14:47.720 --> 02:14:50.560 Oh my god. What a phenomenal service on the part 2392 02:14:50.600 --> 02:14:51.039 of Hyundai. 2393 02:14:51.880 --> 02:14:56.479 Yeah, okay, I mean, oh no, no, listen, Shirlene. I 2394 02:14:56.520 --> 02:14:58.840 don't want you to feel bad. I think I think 2395 02:14:58.920 --> 02:15:01.359 you did you really get a brand new engine. 2396 02:15:03.239 --> 02:15:08.359 Yes, and apparently the engines and that all of the 2397 02:15:08.439 --> 02:15:14.239 car I was just one year out of that. You know, warranty. 2398 02:15:14.720 --> 02:15:15.479 No, I know that. 2399 02:15:15.920 --> 02:15:19.960 I know that they didn't have to pay anything. I'm 2400 02:15:20.119 --> 02:15:24.239 still curious. I'm still curious as to why the engine blew. 2401 02:15:26.760 --> 02:15:31.720 You don't have no idea. Oh I talked to someone 2402 02:15:31.800 --> 02:15:35.479 there and they said, sometimes that just happens. And you know, 2403 02:15:35.680 --> 02:15:38.119 I guess that could be an answer. 2404 02:15:38.319 --> 02:15:40.760 I'm telling you the truth, Okay, Shirlene. I have no 2405 02:15:40.960 --> 02:15:44.000 allegiance to Hyundai or I don't even know what dealer 2406 02:15:44.039 --> 02:15:45.359 we're talking about. What dealer is it? 2407 02:15:46.880 --> 02:15:48.520 Foundation Founding? 2408 02:15:48.600 --> 02:15:50.920 I have no allegiance to any of those. And I'm 2409 02:15:51.000 --> 02:15:56.039 telling you, Shirlene, if you if you got a brand 2410 02:15:56.039 --> 02:16:00.159 new engine and Hyundai paid eighty percent of it and 2411 02:16:00.279 --> 02:16:03.000 you only had forty three thousand miles on the body, 2412 02:16:03.439 --> 02:16:04.199 you have a new car. 2413 02:16:05.880 --> 02:16:08.239 Oh, yes, yes, I have a new car because I 2414 02:16:08.319 --> 02:16:09.159 have a new engine. 2415 02:16:09.840 --> 02:16:15.840 How much go Oh my goodness, listen, Shirlene, I don't 2416 02:16:15.880 --> 02:16:20.439 think I could. What were you hoping we would say 2417 02:16:20.520 --> 02:16:21.720 to you, Well. 2418 02:16:22.239 --> 02:16:25.279 You're pretty much taken care of what I wanted to 2419 02:16:25.399 --> 02:16:28.479 find out. I just needed to find out if if 2420 02:16:28.640 --> 02:16:33.959 I was being if I were treated right, I. 2421 02:16:34.159 --> 02:16:37.360 Think you were, Charlene. But it reminds me of a story. 2422 02:16:37.639 --> 02:16:39.959 It really reminds me a story. Whether this woman is 2423 02:16:40.000 --> 02:16:42.200 out in the ocean with her son and he's a 2424 02:16:42.239 --> 02:16:46.760 little boy, and he was swimming and the waves took 2425 02:16:46.799 --> 02:16:49.280 him away, the big giant tidal wave took them away, 2426 02:16:49.360 --> 02:16:51.959 and she looks up to God and says, God, how 2427 02:16:52.000 --> 02:16:54.200 can you do this to me? How could you do this? 2428 02:16:54.360 --> 02:16:57.399 You took my only son. And all of a sudden 2429 02:16:58.559 --> 02:17:03.440 God restores the boy. He comes, He comes, floating back, 2430 02:17:03.520 --> 02:17:07.280 gets up and says mom, Mom, I'm okay. And she 2431 02:17:07.399 --> 02:17:10.280 looks up in heaven and said he had a hat. 2432 02:17:11.760 --> 02:17:16.760 We have more coming up. Go with a sure thing 2433 02:17:16.920 --> 02:17:20.239 Denver's Best roofer Excel Roofing dot com. You don't pay 2434 02:17:20.280 --> 02:17:26.360 a cent until you're content. Time for an insurance check 2435 02:17:26.440 --> 02:17:30.440 up free no obligation comparison call Compass Insurance paying too 2436 02:17:30.520 --> 02:17:33.559 much your coverage at dozens of insurance companies find out 2437 02:17:33.600 --> 02:17:35.719 now three oh three, seven to seven to one help. 2438 02:17:35.920 --> 02:17:38.559 You'll think you're his only customer When you choose Frank 2439 02:17:38.639 --> 02:17:41.040 durand the Real estate Man dot com to list your 2440 02:17:41.120 --> 02:17:44.200 home with Remax Alliance three oh three nine two zero 2441 02:17:44.360 --> 02:17:57.959 sixteen twenty two. Hi Tom Marshano, your troubleshooter three oh three, 2442 02:17:58.479 --> 02:18:01.479 seven to one three talks seven one three eight two 2443 02:18:01.639 --> 02:18:04.559 five five. We're running at a time, So hold on, 2444 02:18:04.719 --> 02:18:11.200 let's talk Joe, Let's get some Okay, So hair restoration, 2445 02:18:11.280 --> 02:18:13.200 we didn't get into that as much, but you do 2446 02:18:13.319 --> 02:18:19.520 the hair transplanting as well as the exosomes, which by 2447 02:18:19.520 --> 02:18:21.799 the way, are part of stem cells, plus their own 2448 02:18:21.840 --> 02:18:23.319 stem cells right right. 2449 02:18:23.479 --> 02:18:27.479 So we have solutions for people with you know, big 2450 02:18:27.600 --> 02:18:31.040 bald areas, We have people solutions for people with thinning hair. 2451 02:18:31.920 --> 02:18:34.000 We can do anything that any other kind of can do, 2452 02:18:34.120 --> 02:18:36.280 So any transplant clinic we can do the same type 2453 02:18:36.319 --> 02:18:39.159 of transplant. What we do that's different, uh, is we 2454 02:18:39.280 --> 02:18:42.239 can use your own stem cells to help restore hair, 2455 02:18:42.920 --> 02:18:44.639 keep your hair from falling out. You know, the most 2456 02:18:44.639 --> 02:18:47.000 important thing that people don't think about with a hair 2457 02:18:47.079 --> 02:18:49.000 transplant is you want to maintain the hair that you 2458 02:18:49.079 --> 02:18:51.520 already have, so you don't just have a hair transplant 2459 02:18:51.680 --> 02:18:53.920 with hair falling out around it. And so one of 2460 02:18:53.959 --> 02:18:55.879 the ways that we do that and make sure that 2461 02:18:56.159 --> 02:18:58.719 that you maintain your hair is by using your own 2462 02:18:58.799 --> 02:19:01.120 stem cells. So a combination of your own stem cells 2463 02:19:01.159 --> 02:19:03.920 on the first treatment, followed up by two more treatments 2464 02:19:04.360 --> 02:19:07.399 at one month intervals. That includes stem cells like what 2465 02:19:07.520 --> 02:19:10.399 you said is a byproduct of exosomes, which is a 2466 02:19:10.479 --> 02:19:13.600 byproduct of stem cells, along with platelets from your blood. 2467 02:19:13.799 --> 02:19:16.200 We'll keep your hair growing and keep it restored and 2468 02:19:16.319 --> 02:19:17.239 keep it from falling out. 2469 02:19:17.879 --> 02:19:20.319 All right. By the way, people, what we were talking 2470 02:19:20.360 --> 02:19:24.879 about when we talk about exosomes, they are as They 2471 02:19:25.000 --> 02:19:28.559 are a great part of the stem cell and they 2472 02:19:28.719 --> 02:19:31.559 do work. Okay, Back when I was saying don't ever 2473 02:19:31.639 --> 02:19:33.600 take stem cells that are shipped to a clinic, we 2474 02:19:33.680 --> 02:19:36.959 were talking about the old days. Exosomes are pretty cool. 2475 02:19:37.040 --> 02:19:39.079 We got more coming. I mean, we'll see you tomorrow. 2476 02:19:39.239 --> 02:19:40.319 Save all your problems for me.