Speaker 1: Yea RiPP you need advice so you don't have.
Speaker 2: Come running just as fast as we can.
Speaker 3: Shooter's gonna help come Ma Dix's The Troubleshooter Show.
Speaker 4: No Tom Martino, Hey Tom Martino here, Welcome to the show.
Speaker 4: Three oh three seven one three talk three oh three
Speaker 4: seven one three eight two five five. We got a
Speaker 4: lot to talk about today. As usual. That's what we do.
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Speaker 4: two five five five four. Let's go to the phones.
Speaker 4: I'm going to go to people who've been waiting the longest.
Speaker 4: Right away, Katie. Let's just take Katie right now. Katie.
Speaker 4: What and by the way, I do have a guest
Speaker 4: with me. We'll talk about that. We also have some
Speaker 4: follow ups that Mark started yesterday. And let's take Katie
Speaker 4: right now, Katie, go ahead, what's happening?
Speaker 5: Okay, Yes, I've listened to you since I was like
Speaker 5: five years old, and oh I hated.
Speaker 4: Now that puts a lot of pressure on me, Katie,
Speaker 4: that puts a lot of pressure on it.
Speaker 1: Let's do it.
Speaker 5: I always wanted to play music, but I love you
Speaker 5: and I trust you, and my friend wanted.
Speaker 4: Me to call you. Huh, what's going on?
Speaker 5: Actually he said, who's the person in charge of the
Speaker 5: radio station? I said, what are you talking about? He said,
Speaker 5: the guy? The guy he talked about, And I said,
Speaker 5: Tom Martine. Anyway, my friend, he's on hospice. He's not
Speaker 5: doing too well and he wants to do the death
Speaker 5: with dignity and he's at Denver Health right now and
Speaker 5: nobody what is his condition, Katie, Well, he's on hospice.
Speaker 5: He's in stage heart failure. And he was on a
Speaker 5: morphine drip and everything like that. But he's gone real
Speaker 5: downhill in the last two weeks. And yeah, he wants
Speaker 5: to do death with dignity. And so he came to
Speaker 5: Denver General and they seem to not really know what
Speaker 5: he's talking about, and they want.
Speaker 4: To try to put on is he on medicaid.
Speaker 5: In Denver Health Medicaid? He thought he was on regular Medicaid,
Speaker 5: but apparently it's Denver Health. I don't know what that means.
Speaker 4: It means it's great coverage. Denver Health does a great
Speaker 4: joke anyway.
Speaker 6: So are you saying he wants to die pretty much?
Speaker 6: I mean, are they not listening to him?
Speaker 5: There's no place for him. I have no place to
Speaker 5: take him, and I have no medication for him, and
Speaker 5: I'm this caretaker, but.
Speaker 4: I just right now though he's at Denver General right now, yes, sir,
Speaker 4: And he is in hospice care within Denver General.
Speaker 5: He was Denver Hospice, Yeah he was, but then he
Speaker 5: had a stroke and a seizure.
Speaker 4: And okay, God, now he's okay. So he was in
Speaker 4: Denver Hospice then got transferred to General Denver General. Okay, Yes,
Speaker 4: and you know where is he gonna go? Where's he
Speaker 4: gonna go? Now?
Speaker 5: I have a good question.
Speaker 4: Wait, wait, wait, who's talking? Is he is somebody on
Speaker 4: the phone with you?
Speaker 7: I'm on the phone with you, guys.
Speaker 5: Oh sorry, that's my patient. Yeah, that's Clinton. He's the
Speaker 5: one that needs to care.
Speaker 4: That's Clinton. Clinton. You're on the phone right now? Clinton?
Speaker 4: Are you You're at Denver General right now?
Speaker 8: Yeah?
Speaker 9: They don't want to pick up put me anywhere?
Speaker 5: Yeah, nobody can help him. No, I would sink he
Speaker 5: wants by dignity, which.
Speaker 4: Wait a minute, knew nothing about. Can he go back
Speaker 4: to Denver Hospice?
Speaker 5: No, No, won't take him back.
Speaker 4: Why won't they take him back?
Speaker 5: He called his arm Lietnam, and he called and they said, okay,
Speaker 5: go to the emergency room be seen. He had a
Speaker 5: stroke and a seizure in the emergency room. And now
Speaker 5: they won't take him back and nobody will take him.
Speaker 5: Was he actually anywhere?
Speaker 10: Was he.
Speaker 4: Was he actually in the place? Was he actually hostice?
Speaker 9: I was on actual hospice.
Speaker 5: He was on hospice. But yeah, he wasn't impatient just yet.
Speaker 5: They gave him his medication and stuff like that. But yeah,
Speaker 5: he wasn't impatient, but now nobody will take him. He
Speaker 5: has no bed anywhere, he has no medications, and everybody says, well,
Speaker 5: help will help, will help, and nobody will help. There's
Speaker 5: nothing he wants to do. Death with dignity. Uh huh.
Speaker 5: Denver General participates in and you got to have two
Speaker 5: doctors sign off. And but yet even though he's here
Speaker 5: and he's being seen, nobody seems to I see.
Speaker 4: So what is the plan for him right now?
Speaker 5: I have no plans. That's why I'm calling you.
Speaker 4: And you're are you actually a healthcare worker, Katie?
Speaker 5: No? No, I just I met him three months ago.
Speaker 5: He has no friends or family or anything. And I
Speaker 5: met him a couple of months ago, and I'm his caretaker,
Speaker 5: but I'm not.
Speaker 4: And how'd you how'd you meet him?
Speaker 9: Meet?
Speaker 4: Yeah?
Speaker 5: Uh at a respect care. I was just seen at
Speaker 5: a hospital. I had some medical conditions and uh so
Speaker 5: I was in a respect care and he was in
Speaker 5: a respect care and that's how we met. But he
Speaker 5: was much better two months ago. And now he's gone
Speaker 5: real downhill, real fast, and he's kind of bluffed all hope,
Speaker 5: and I don't know what to do.
Speaker 4: I mean, there's a patient advocate. There's a patient advocate
Speaker 4: at Denver General. Did you talk to the patient? Did
Speaker 4: you talk to the patient advocate?
Speaker 5: No? I guess I can call I thought a social
Speaker 5: worker and a case manager?
Speaker 4: And does he have a does he have a case manager?
Speaker 5: Not particularly? No?
Speaker 4: And when you said a case manager, who would you
Speaker 4: talk to.
Speaker 5: The earlier today a social worker called and said, you know,
Speaker 5: there's a couple of barriers he can't get in. He
Speaker 5: can't get in, and.
Speaker 4: A couple barriers where he can't get in where.
Speaker 5: Anywhere? Any hospice, any bed, any anywhere? And I have
Speaker 5: no place?
Speaker 11: Do you have a medication?
Speaker 4: And do you have you have the right to talk?
Speaker 4: I mean, excuse me you they talk to you about
Speaker 4: it with hippa, right, they have no problem talking to you, right?
Speaker 5: Yeah, No, I'm his power of attorney and caretaker. Yeah.
Speaker 4: Can I give you the number for the advocate? I
Speaker 4: think wait a minute, never mind, wait wait, wait, hold on,
Speaker 4: what's that? Hold on one second, I'm trying to find
Speaker 4: the advocate themselves. I had it, but you need we
Speaker 4: need to help. Have someone help you? Is Deputy doc
Speaker 4: on today?
Speaker 12: I'm sorry, I want to see if Tom and studio
Speaker 12: I think your note doc, if.
Speaker 4: She's got what I don't understand, they don't know. Yeah, hey, Doc,
Speaker 4: do they have do they allow people to die? I
Speaker 4: know this sounds weird. Do they allow people to take
Speaker 4: a more fiend drip and die?
Speaker 12: I'm not I'm not sure that euthanasia is still is
Speaker 12: legitimate in Colorado?
Speaker 4: But right now the other.
Speaker 5: Day because he was so frustrated, But yes.
Speaker 12: I think you're right on the first step is let's
Speaker 12: talk to the You gotta call and talk specifically.
Speaker 13: Yeah, let's have you called.
Speaker 4: You have to call Denver Health and ask for the
Speaker 4: patient advocate. Now Deputy doc will oversee this and get
Speaker 4: Deputy Doc will give you steps to do and then
Speaker 4: oh good, okay, Now Clinton, Clinton, are you still there?
Speaker 9: Yeah?
Speaker 4: Clinton, what do you want? What do you want to do?
Speaker 4: I want to die, So you would like right now
Speaker 4: to just pass away? And is that where you were
Speaker 4: heading with Denver Hospice before this stroke?
Speaker 7: Yeah?
Speaker 9: I already knew.
Speaker 14: That I was a goner.
Speaker 4: Where were you getting hospice at home or were you
Speaker 4: actually at Denver Hospice?
Speaker 14: I was at the respite home when I was on
Speaker 14: when I was.
Speaker 4: On hospice, Okay, that was. That's over you. You were
Speaker 4: right in their facility.
Speaker 9: No, I was not in the facility yet, I was.
Speaker 4: You were at home. Helped me out? What home, Katie?
Speaker 5: Where was he was at? It's what is it California
Speaker 5: or South Street or something?
Speaker 4: Okay, in respite care? Okay? Where was he before that?
Speaker 11: Uh?
Speaker 5: He's from Nebraska. He came out here for a heart
Speaker 5: surgery and then they told him his heart was too
Speaker 5: weak and it's at five percent and he was too
Speaker 5: weak to help the heart surgery, so they canceled that
Speaker 5: and they put him in a resk at home, and
Speaker 5: that's where he was, and Denver Hostas was bringing him
Speaker 5: nice for glycerine and more.
Speaker 4: I get it, I get it. So they were keeping
Speaker 4: him comfortable. But then he had the stroke and was
Speaker 4: transferred to Denver. Yes, yes, and Denver Health they won't
Speaker 4: take now, Denver Health says. Denver Health says, the immediate
Speaker 4: danger is gone and now he needs to leave, but
Speaker 4: there's nowhere to put him.
Speaker 5: Pretty much.
Speaker 4: Yeah, okay, hold on, hey, deputy doc. Yeah, let's make
Speaker 4: some real let let's let's do some calls here. This
Speaker 4: is a terrible situation, all right. You know what?
Speaker 12: Text me the number for the patient advocate, and we'll
Speaker 12: love it through a conversation with me, Katie and the advocate.
Speaker 4: Yeah, it's the general number. Doc. Okay, they say they'll
Speaker 4: transfer you. They don't, They don't. It's six. It's three
Speaker 4: oh three six zero two twenty nine point fifteen six
Speaker 4: zero two twenty nine fifteen. Listen, we have a lot
Speaker 4: to talk about. Hang in. Uh, we'll see what we
Speaker 4: can do, Katie. Three o three seven to one three
Speaker 4: eight two five five. Go with a sure thing Denver's
Speaker 4: best roofer Excel Roofing dot com. You don't pay a
Speaker 4: cent until you're contenth time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance. Paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three oh three seven seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank Durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two. Hi,
Speaker 4: Tom Martino, your troubleshooter three oh three seven one three
Speaker 4: talks seven one three eight two five five. So I
Speaker 4: want to go to Hannah who was on yesterday? And
Speaker 4: the way I understand it, Hannah, you deposited some money
Speaker 4: or your or your stepfather did and it never showed
Speaker 4: up in the account and you used a machine to
Speaker 4: do it, right? Is that right? Or he did? Yeah,
Speaker 4: your sixty eight year old stepfather.
Speaker 15: Yeah, I went to a bitcoin ATM.
Speaker 4: He went, oh a bitco hold on. It was a
Speaker 4: bitcoin ATM.
Speaker 15: It was a bit a Beena bitcoin ATM. It was
Speaker 15: located inside of a wine and spirit store.
Speaker 4: Now what was the hold on? What was he deposited?
Speaker 4: Was he buying forty two thousand dollars in bitcoin derivative?
Speaker 15: He was not on? On two separate occasions, who have
Speaker 15: instructed by someone who to be an employee of Wills
Speaker 15: Fargo to go and withdraw funds from his big accounts
Speaker 15: to secure them. And he took he went into the
Speaker 15: branch to withdraw the funds and was instructed to go
Speaker 15: put them into the ATM because that's where they would
Speaker 15: be sticking.
Speaker 4: So how did he get this phone call? Did he
Speaker 4: contact someone?
Speaker 15: He contacted? Initially he contacted Microsoft because he got to
Speaker 15: pop up on his computer saying that Donald it was contaminated.
Speaker 15: Then they have his information, so then they caught.
Speaker 4: So then did they call him or did they email
Speaker 4: them about going to a machine? It was over the phone,
Speaker 4: and then he believed him, and so he took forty
Speaker 4: two thousand in cash.
Speaker 15: He took twenty thousand on one day, twenty thousand on
Speaker 15: a different day. The two thousand dollars was actually gift
Speaker 15: cards that they asked him to purchase and provide.
Speaker 4: It be And he never talked to you about it
Speaker 4: or anything. He just went ahead and did it.
Speaker 15: Did not, Yes, my mom is the one that actually
Speaker 15: contacted me about it.
Speaker 4: So he went to a store and this machine is
Speaker 4: where you normally buy bitcoins? Is that correct?
Speaker 15: Now? I have no idea what you do with the bitcoin.
Speaker 4: What's the name of the bitcoin machine?
Speaker 15: It's Athena Bitcoin Athena.
Speaker 4: It did.
Speaker 15: And you know, I actually found a similar article and
Speaker 15: I emailed it to the.
Speaker 5: Email that you have.
Speaker 16: Yeah, an elderly woman that happened to in Ohio.
Speaker 4: Yeah, it's happening all over the country. What's happening is
Speaker 4: do you know about it? Dimitri?
Speaker 14: Oh?
Speaker 17: Yeah, it's a super common scam.
Speaker 10: People will implant to pop up on your computer claiming
Speaker 10: that they're from Microsoft.
Speaker 17: It's almost always from Microsoft.
Speaker 10: And then they tell you that you have to deposit
Speaker 10: money into some ATM machine and that's it.
Speaker 17: That's the last thing you'll see of that money.
Speaker 4: Yeah. And then when you deposited into that machine, it
Speaker 4: went to that other person's account.
Speaker 15: Yes, I'm assuming so he said he was given a
Speaker 15: QR code, a QR code to you. So my best
Speaker 15: assumption is that it's deposited into whoever, whoever's account like
Speaker 15: QR code least two.
Speaker 18: Hey, Tom, Yes, sir, so I was at the liquor
Speaker 18: store yesterday where this ATM.
Speaker 4: Yeah, because Mark took the call and you went out
Speaker 4: looked at it.
Speaker 18: I did, And what did you find? Well, it looks
Speaker 18: like a normal ATM. There's it says bitcoin and Athena
Speaker 18: is the company that manages it. There's a when you
Speaker 18: walk up to the screen, there's a it looks like
Speaker 18: it's a red stop sign, and it goes through all
Speaker 18: these disclosures about this is bitcoin, these transactions are non refundable.
Speaker 4: And what does it talk about? Like what do you mean, like,
Speaker 4: so is the machine for buying bitpoint? Yes it is,
Speaker 4: that's the only So was he did he have to
Speaker 4: put Like if you want to put money into their
Speaker 4: doc I mean, excuse me a dollar. If you want
Speaker 4: to put money into there, do you have to buy
Speaker 4: something or does it just like if you just want
Speaker 4: to deposit money, Hanna, was he given instructions on where
Speaker 4: to deposit it? Like what to put in the How
Speaker 4: does that work? Dollar? You just walk up? If you
Speaker 4: just walked up with twenty grand one day and you
Speaker 4: want to feed it into the machine, it must ask
Speaker 4: where you want it to go?
Speaker 18: Well, yeah, actually, I mean right, I mean it must
Speaker 18: I'm like fifty bucks, but yeah, there's a slot.
Speaker 17: Did you put your cash in?
Speaker 4: But for what I mean when you shop at the store,
Speaker 4: you don't wait a minute. When you shop at the store,
Speaker 4: you don't pan that machine. What is the purpose of
Speaker 4: that machine?
Speaker 18: It's the purpose of the machine is for business owners
Speaker 18: to track customers into their shop and looking at their website.
Speaker 17: It sounds like.
Speaker 4: Okay, but to attract him into their shop for the
Speaker 4: purpose of what bitcoin?
Speaker 10: Yeah, the consumer buys bitcoins, yes, through this athena service. Yes,
Speaker 10: and then the consumer transfers that bitcoin to whoever has
Speaker 10: scammed him out of that bitcoin.
Speaker 4: But he did all of that how did he do that?
Speaker 4: He doesn't know what the hell he's doing. Do you know, Hannah,
Speaker 4: what do you know what steps he took? Did they
Speaker 4: give him instructions on what to do? You don't just
Speaker 4: walk up to a machine, even if it's a scam
Speaker 4: and start pumping twenty grand into it, you know, I'm
Speaker 4: sure you have to enter a pin or you have
Speaker 4: to enter an account number. What's that?
Speaker 15: Yeah, he told me he had a QR code. He
Speaker 15: may have had maybe a different number into imputation.
Speaker 4: Then he did okay, then he had information and they
Speaker 4: said go to this machine. They must have said go
Speaker 4: to this machine and do this, this, and this.
Speaker 15: That would be my guess. Yes, I Hannah, the.
Speaker 4: Bad news is here. These are unregulated. I mean, I
Speaker 4: know we should all be outrageding we are, but he,
Speaker 4: in essence gave his money away. I know it's terrible,
Speaker 4: but he gave his money away. I don't even know
Speaker 4: who you go after.
Speaker 10: And Tom, you know, at some point national law enforcement
Speaker 10: has to look at Athena and services like that because
Speaker 10: they're used on a regular basis to facilitate criminal transactions.
Speaker 4: Tom.
Speaker 17: I looked at their website.
Speaker 18: There's probably one hundred and fifty of these Athena Bitcoin
Speaker 18: ATMs around Denver, just Denver.
Speaker 10: Yeah, they're a real company, but they're used by a
Speaker 10: vast international criminal network.
Speaker 4: Well, of course they are. We've heard of doutless cases
Speaker 4: where people deposit money and they're screwed.
Speaker 17: And they must know it.
Speaker 10: They must consciously, in my opinion, operate this network in
Speaker 10: part to support the criminal enterprises.
Speaker 18: So what Even the business owner mentioned something about scam.
Speaker 18: He was his foreign It was a little difficult to
Speaker 18: understand his English. But I did catch scam and he
Speaker 18: claims he didn't know much about the machine other than
Speaker 18: oh he.
Speaker 10: Knows they pay a rental to him for placing the
Speaker 10: machine rental store.
Speaker 4: Yeah, but it's not that guy's fault with the machine.
Speaker 4: The machine is probably legit.
Speaker 17: The machine is legit.
Speaker 4: But why would people buy bitcoin there and not online
Speaker 4: and transfer money by ach?
Speaker 10: Well that you're talking about a relatively unsophisticated consumer who
Speaker 10: sent forty grand to someone purporting to be for Microsoft.
Speaker 4: Man, you don't want to hear this, Hannah, But honest
Speaker 4: to god, I mean, who have you contacted so far?
Speaker 4: And doc? Do you think the consumer finance protection bro?
Speaker 4: I don't think they'll do anything unless you unless they
Speaker 4: can trace down these account numbers that he has. But
Speaker 4: we need absolutely everything he entered into that machine. Can
Speaker 4: you get it to us?
Speaker 12: But Tom, the good and the bad of bitcoin is
Speaker 12: that it's untraceable. So that's one of the big selling
Speaker 12: points of bitcoin is that the government or anyone else
Speaker 12: has no way to get into your bitcoin account.
Speaker 13: And it's totally confidential. But if you lose the.
Speaker 12: Address of your wallet or whoever else you identify your deposit,
Speaker 12: it's anonymous, and that's the good and a band of it.
Speaker 4: So he transferred it, but he must have been given
Speaker 4: instructions how to transfer it. Therefore we will have that
Speaker 4: track that trace right, Yeah, we'll have that part of it.
Speaker 18: Does he have a receipt? Does your stepfather have a
Speaker 18: receipt of the transaction?
Speaker 15: Yes, he has a receipt, he has I believe, text messages,
Speaker 15: there's things that he has.
Speaker 4: Well, can you gather, Hannah? Can we can't gather that?
Speaker 4: Can you gather all of it? The QR code, the
Speaker 4: text messages, do screenshots, the receipt? Can you get us
Speaker 4: at least that stuff?
Speaker 9: Yes?
Speaker 15: I can try, I Yes, I can try.
Speaker 4: Well, Okay, I mean try and let us know, because
Speaker 4: if you can, there's nothing we can do. That's certainly
Speaker 4: we can't do anything. But if we get that information,
Speaker 4: at least maybe we go to the FBI or somebody
Speaker 4: or start somewhere. I mean, it's wire fraud technically, Oh yeah, you.
Speaker 10: Have to find out whom the law enforcement could even
Speaker 10: charge with wire fraud?
Speaker 16: Isn't it secret service whoever?
Speaker 13: They're not gonna find West Camber being fraud and wirefraud.
Speaker 4: Yeah, but they're not going to be. But the whole
Speaker 4: bunch of doesn't matter what it is. If we can't
Speaker 4: trace it, it's Hannah Germ is the only one that
Speaker 4: can trace it. You said he had a QR code.
Speaker 15: Yes, that's what he told me. I mean we have
Speaker 15: the Can I talk to him?
Speaker 4: Can I speak to him?
Speaker 15: There's a language barrier, so it'll be kind of difficult
Speaker 15: for you to get their information out of him. So
Speaker 15: I'm so.
Speaker 4: How did they how did they convey to him? Did
Speaker 4: they speak to him in his language his language?
Speaker 15: No, they were speaking to him in English. But I
Speaker 15: think he has grown to be self flustered by the
Speaker 15: situation that he's he's not necessarily able to just communicate
Speaker 15: clearly exactly what happened. So it's it's I can get
Speaker 15: that information from him and see what else I can gather.
Speaker 15: As far as evidence goes, I know he has he
Speaker 15: has receiveds, he has text messages, he has paperwork that
Speaker 15: seems to show deposits to the Federal Reserve. There's random
Speaker 15: things that they have sent him to make him feel
Speaker 15: like this was legit.
Speaker 4: All right, let's just see what we can find out.
Speaker 4: This is this sucks, This is terrible. This really is terrible.
Speaker 4: So uh just hold on and dollar. You went to
Speaker 4: the you went to the place, you saw the machine.
Speaker 17: Can you grab a couple of pictures of it as well?
Speaker 4: Can you grab can you grab this stuff from her,
Speaker 4: all of this information. Let's just see if we can
Speaker 4: make a trail here. Of course, I mean, I don't
Speaker 4: know what we can do. Was this is like how
Speaker 4: much of the money did he take out?
Speaker 15: What was that?
Speaker 4: How much money did he take out?
Speaker 15: He took twenty thousand from one bank and twenty.
Speaker 4: Thousand I mean what I mean is what percentage of
Speaker 4: his life?
Speaker 16: That was their entire savings?
Speaker 4: Oh God, does he understand that? I mean that he
Speaker 4: might have lost it? Forever he does.
Speaker 13: And have you have you contacted the FBI?
Speaker 15: No, I I've contacted. I submitted police report with a
Speaker 15: Royal TV. I submitted or report with the Federal Trade Commission.
Speaker 15: I haven't contacted the FBI. I'm willing to.
Speaker 13: Well if that.
Speaker 12: Could be the only people that have jurisdiction, the police
Speaker 12: department and the Federal Trade Commission are are not the
Speaker 12: ones you should be contacting. And the FBI is the
Speaker 12: one that that you need to get in touch with
Speaker 12: and give them all the information.
Speaker 13: Okay, Wow, Well.
Speaker 4: That that machine that Deputy Dollar went to see, that's
Speaker 4: amazing to me. It's just amazing because there are so
Speaker 4: many disclaimers on it.
Speaker 2: Wow.
Speaker 4: Three o three seven to one three eight two five five.
Speaker 4: We listen, we have to take a break, get that
Speaker 4: information gathered. Let's see what we can find. This certainly
Speaker 4: is sad. By the way, Frank durandrealestate Man dot com
Speaker 4: will do an evaluation of your home to see what
Speaker 4: it will sell for in this market based on market conditions,
Speaker 4: based on supply and demand. Of course, interest rates, your house,
Speaker 4: your neighborhood, and it's all complimentary with no obligation to
Speaker 4: ever list. But you can trust him. Frank Duran, the
Speaker 4: real Estateman dot com three oh three nine two zero
Speaker 4: sixteen twenty two. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content. Time for an insurance check up free,
Speaker 4: no obligation in comparison and call Compass Insurance paying too
Speaker 4: much your coverage at dozens of insurance companies find out
Speaker 4: now three all three seven seven one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three all three nine two zero sixteen twenty two. Hi,
Speaker 4: Tom Martino, your troubleshooter three all three seven one three
Speaker 4: talk seven one three eight two five five. Welcome to
Speaker 4: the show and let's uh continue here three all three
Speaker 4: seven one three eight two five five. Now Bernadette has
Speaker 4: a problem with a flood in an apartment. Bernadette, what's
Speaker 4: going on with you?
Speaker 11: Hi?
Speaker 7: We list at the Ironwood Apartment on Palm and Palma Park.
Speaker 7: That's the name of the.
Speaker 4: Apartment, Ironwood, Yes, Ironwood, at what part?
Speaker 7: It's Ironwood Apartments A Parma Park.
Speaker 9: That's the name of the complex.
Speaker 4: Okay, got it? Go ahead? What's going on?
Speaker 9: Okay?
Speaker 7: Two saturdays back, about five thirty, I'm sitting there reading
Speaker 7: my Bible, just being quite, and I can hear some
Speaker 7: noise going on in the hallway and I thought my
Speaker 7: daughter was up, but it wasn't. And I got up
Speaker 7: a loaf and I looked. I didn't see anything out
Speaker 7: of the ordinary.
Speaker 4: Are you is this in Colorado spring? Is this in
Speaker 4: Colorado springs? Okay?
Speaker 16: Go ahead, Colorado Springs.
Speaker 7: So I looked at the toilet and I noticed the
Speaker 7: level of the water was down, but nothing unusual. There
Speaker 7: was still regular water, and you know. So I went
Speaker 7: back and sit down in the living room again and
Speaker 7: continue what I was doing, and I keep came blue
Speaker 7: block every few years, and I'm thinking, yeah.
Speaker 9: What is that?
Speaker 2: Right?
Speaker 11: Got it?
Speaker 17: Now?
Speaker 9: Got up to use the bathroom. I tell her.
Speaker 7: I explained to her what's going on, and she used
Speaker 7: the bathroom and flushed it and nothing happened. We noticed
Speaker 7: water was coming up in the tub and I'm thinking.
Speaker 9: Well, why water be coming up.
Speaker 7: I tried to plunge it and it started coming up higher.
Speaker 7: The water was coming around the toilet space the water
Speaker 7: was coming.
Speaker 9: That's where the water was coming from.
Speaker 4: And also the and also the tub. Right, Yes, it
Speaker 4: came okay, so let's let's Bernadette, I it was a
Speaker 4: sewer backup. So let's speed forward. Now you don't have
Speaker 4: to give every detail. How bad did it get in
Speaker 4: your apartment?
Speaker 11: Bad?
Speaker 7: We've not been there since Saturday. Everything got wet. Everything
Speaker 7: that was on the floor, the bedroom's carpet need to
Speaker 7: be ripped out, my son.
Speaker 4: Yeah, that's dangerous. By the way, now this is a rent, right, yes, okay?
Speaker 4: And did they come in the landlord come in or
Speaker 4: the management company and clean it all up?
Speaker 7: No, we had the water people that does like suck
Speaker 7: up water, right, I don't know what you call them.
Speaker 9: They came.
Speaker 7: They were there about after ten then we left the
Speaker 7: Golden fine.
Speaker 4: Yeah, but who hired them? Who hired them.
Speaker 7: Bernadette, I guess management.
Speaker 4: So when I asked if management did anything, you said no,
Speaker 4: So they actually hired people to suck up the water.
Speaker 9: Yes, that's what they did.
Speaker 7: But they never spoke to us. They never called and
Speaker 7: said this is what's going to end. I just want
Speaker 7: to let you know it wasn't.
Speaker 9: Just our apartment.
Speaker 7: There were eleven units that were affected with this, okay,
Speaker 7: and this management had just taken over in September, and
Speaker 7: they did not communicate that.
Speaker 9: I haven't heard.
Speaker 4: Okay, so you know in addition to sucking all that up,
Speaker 4: they have to sanitize that. Now, did you have any
Speaker 4: personal property ruined? Yes, shoes, pillows, I mean okay, Okay,
Speaker 4: so what does this? By the way, Ironwood apartments no
Speaker 4: matter where, they have terrible ratings, they have terrible ratings. Okay,
Speaker 4: here's what I need to know. Who have you been
Speaker 4: talking to at Ironwood?
Speaker 7: Nobody other than the assistant manager kind of he don't
Speaker 7: even know what's happening. Rickie's asking him with somebody called
Speaker 7: and say are higher up in the.
Speaker 9: Man and say, look, we're sorry.
Speaker 4: Are they paying for are are you? Are you in
Speaker 4: a hotel?
Speaker 9: We're We're at.
Speaker 7: The Smith's Hotel.
Speaker 4: On Betty And is Ironwood? Is Ironwood paying for it?
Speaker 9: No?
Speaker 7: No, we are the ones that my son and I.
Speaker 7: Between my son and I, we're paying the hotel and
Speaker 7: we keep extending it.
Speaker 9: Is because every time we go back to.
Speaker 7: The apartment to see if there's any progress, those machines
Speaker 7: that are sucking up the water has been running since Saturday,
Speaker 7: two saturdays back.
Speaker 9: It's been running.
Speaker 7: I don't know what's going to happen today. My son
Speaker 7: and I were supposed to go over there and see
Speaker 7: who we can talk to the finals, who's paying the
Speaker 7: hotel there, who's paying the electric bill? And I had
Speaker 7: said to my kids, do not pay the rent, but
Speaker 7: they already paid it because it was no no hold on.
Speaker 4: Hold on stday. Okay, before you tell them to first
Speaker 4: of all, you said your kids, your kids pay the
Speaker 4: rent for you.
Speaker 9: Okay.
Speaker 7: My son has a kid and he had a stroke.
Speaker 7: In twenty two, I was in Florida.
Speaker 9: I got a call and I had.
Speaker 4: To come back to whose apartment is it? Bernadette? Whose
Speaker 4: apartment is it?
Speaker 7: Sheldon and Hannah?
Speaker 4: Okay, so it's their apartment, it's not yours. Got it? Okay,
Speaker 4: So they're the ones that live there.
Speaker 11: Not you.
Speaker 9: Right right now, I'm on the leaf.
Speaker 4: I got it.
Speaker 9: Put me on the leaf because I'm with them.
Speaker 7: But he's upstairs sleeping right now because he works.
Speaker 9: Nice.
Speaker 4: I get it.
Speaker 7: My daughter works days, so nobody else is here to community.
Speaker 4: I got it. I got it. Okay, listen, listen, we
Speaker 4: need to have someone call them for you. This is ridiculous.
Speaker 4: What are the other eleven people? So eleven apartments are
Speaker 4: now abandoned?
Speaker 7: Yes, okay, ten families.
Speaker 9: One unit the units across.
Speaker 7: From me was empty, and we found us from the
Speaker 7: guys that that one was badly damaged.
Speaker 4: All right, hold on, just hold on, Please hold on,
Speaker 4: Deputy d you want to call over to Ironwood. We'll
Speaker 4: be right back. Hey, Tom, go with a sure thing
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Speaker 4: You'll think you're his only customer when you choose Frank
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Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martine here three all three
Speaker 4: seven one three talks seven one three eight two five five.
Speaker 4: Does Bernadette have Renters insurance? Find that out. I'm gonna
Speaker 4: give this to Deputy Doc to work on. But now
Speaker 4: excuse me, Deputy d but I wanted to ask you
Speaker 4: something real quick. Bernadette. Do you have Renter's insurance?
Speaker 7: Yes, my kids do have renters Assurance?
Speaker 4: And are is it covering the hotel?
Speaker 6: No?
Speaker 7: That's the first thing my son did. Is called Saturday
Speaker 7: when this was happening.
Speaker 4: What will will they cover this for your personal property?
Speaker 7: I am assuming that. I don't know.
Speaker 9: We haven't spoken to.
Speaker 4: Is the Is the management company paying for the hotel?
Speaker 7: I don't know.
Speaker 9: That's why I'm calling you.
Speaker 4: All right, We'll we'll find out. Put her on hold,
Speaker 4: we'll find out. Just let let's move on. I'm Tom Martino. Donna,
Speaker 4: what's your comment on that bits coin scam? Do you
Speaker 4: have a quick comment?
Speaker 6: I do.
Speaker 16: I actually unfortunately had a friend of that once through
Speaker 16: the exact same thing. It was a little over fifty
Speaker 16: thousand dollars.
Speaker 4: Did he get his money back?
Speaker 5: No?
Speaker 11: No, she did not.
Speaker 4: She did not.
Speaker 16: They kept her on the No, they kept her on
Speaker 16: the phone the entire time, in a heightened state of alert,
Speaker 16: like it was an emergency and she had to do it.
Speaker 4: Oh my god, hold on, hold on that go with
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Speaker 4: You don't pay a cent until you're content of time
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Speaker 1: Yeah, Rita, you need advice so you don't have.
Speaker 2: Come running astas as we can.
Speaker 3: Shooter is gonna help.
Speaker 2: Come man, this is.
Speaker 4: The Troubleshooter Show. No Tom Martine, Hello Tom Martino here
Speaker 4: three all three seven one three talk seven one three
Speaker 4: eight two five five. I'm gonna go back to calls,
Speaker 4: but first I need to uh talk to someone because
Speaker 4: this has been killing me. This new documentary is online,
Speaker 4: by the way, issues me on the streaming, and it
Speaker 4: is about John Benet Ramsey, and it is about the
Speaker 4: I guess The new documentary, apparently, the documentarian said, had
Speaker 4: nothing to do with John Ramsey requesting it. He did
Speaker 4: it on his own, and John Ramsey said, finally it's
Speaker 4: probably going to be his vindication and or the family's vindication,
Speaker 4: and that what's going to happen is they're going to
Speaker 4: run that DNA probably that was found at the scene,
Speaker 4: which matched no one in the household. And you know,
Speaker 4: this thing has been going on. How many years is
Speaker 4: it now? Is it thirty years yet? I mean so,
Speaker 4: Peter Boyles, God did he cover this extensively when he
Speaker 4: was doing when when it was going on and on
Speaker 4: his show? And I wanted to bring Peter up because
Speaker 4: this this is an every morning newscast there and and
Speaker 4: John Ramsey has become the sweetheart of media and Peter
Speaker 4: you know, you know they say time heals all wounds
Speaker 4: and even people's.
Speaker 11: Past hens or wounds all.
Speaker 4: Now Peter is on the hotline and he's cutting in
Speaker 4: and out. That's not me, Shannon. So just so you know, anyway, Peter,
Speaker 4: here's what I want to know. Was there new new
Speaker 4: DNA back when you were talking? Did anyone know about
Speaker 4: this new DNA? When did it come to light?
Speaker 11: There is a substance that was found in this little
Speaker 11: girl's underwear. The boner PD went was far back to
Speaker 11: the factories inside of the people's Republic of China to
Speaker 11: try and sense where any of this comes from. First
Speaker 11: of all, let me say this, and I say it
Speaker 11: every time I end up having to come by the
Speaker 11: way I got here. I'm at emic today. I'm find
Speaker 11: a new little pickup truck. And okay, got a guy,
Speaker 11: guy Tom Martin, with a good guy.
Speaker 4: Okay, cool. Now, see Peter just worked himself into a discount.
Speaker 4: I think, Okay, go ahead, I think I did.
Speaker 11: But I remember this and the jury in the end
Speaker 11: of it. Alex Hunter was the district attorney, and Alex
Speaker 11: Hunter chose not to We never knew one way or
Speaker 11: the other what to do with the outcome of the
Speaker 11: grand jury that they said no indictment. And I remember, well,
Speaker 11: I'm standing in the Justice Department parking lot with Heeraldo Rivera,
Speaker 11: and I was floored. And then we waited. A couple
Speaker 11: of years go by, and Charlie Brennan, Rocky Mount News reporter,
Speaker 11: Charlie Brennan, gets a leak and the leak is from
Speaker 11: a grand juror, and the grand juror said to Charlie Brennan,
Speaker 11: we wanted to indict them both for the murder of
Speaker 11: that little girl. So anything else that's been flipping around
Speaker 11: as anything else that's been manufactured by people like Paula
Speaker 11: Woodward or any of the other people who have been
Speaker 11: involved in this. I haven't seen it. Now, this is
Speaker 11: where I'm critical of myself because we're talking about a
Speaker 11: book I haven't read. But I know the people if
Speaker 11: they're involved in this, and there's some really, really really
Speaker 11: shaking people involved in this Ramsey's series. But remember this,
Speaker 11: everybody in the audience, everybody, and I would doubt seriously,
Speaker 11: and I haven't seen this series, so I can't. I
Speaker 11: can't bet it that no one said in that series
Speaker 11: the grand jury wanted to indict John and Patsy Ramsey
Speaker 11: both for the murder of that little girl.
Speaker 4: Okay, Peter, here's what I don't understand. The new DNA.
Speaker 4: John Ramsey says, if they run it through the directories,
Speaker 4: the ancestries and all the stuff we have nowadays, they
Speaker 4: might be able to find someone was their DNA they
Speaker 4: could not identify. You said they went back to China.
Speaker 4: What was their conclusion on that DNA.
Speaker 11: Let me tell you something. Anything that comes out of
Speaker 11: John Ramsey's mouth. John Ramsey twice a year sheds his
Speaker 11: skin Mommy, anything that comes out of that man's mouth, Okay,
Speaker 11: dismiss it, just dismiss it a face value.
Speaker 4: Here's what I don't understand. They never address either those
Speaker 4: those ransom notes that were found. I mean, even if
Speaker 4: there was other DNA, why would the wife sit down
Speaker 4: and practice some ransom notes.
Speaker 11: Of course she did, and of course the ransom note
Speaker 11: is very clear if we so much and see, the
Speaker 11: cops will kill her. First thing Passy does calls the cops.
Speaker 11: First thing the cops do is pulling them in a
Speaker 11: black and white. Now, I got to know a lot
Speaker 11: of murder squads, and we got to la a lot
Speaker 11: of FBI people. They have television repair trucks. They have
Speaker 11: you know, backup saint trucks that look like legitimate. These
Speaker 11: are what they drive to the house to go in.
Speaker 11: These were two black and whites. And remember this too,
Speaker 11: it's the holidays. So the young cops, the rookies, these
Speaker 11: are the youngest guys down the ladder. They don't control
Speaker 11: the trump the crime scene. They you know, the Ramsey
Speaker 11: start calling their friends. They have a woman who used
Speaker 11: to be a mall cop and she's in charge of
Speaker 11: the in charge of the murder scene. I mean, Tom, please,
Speaker 11: I mean I have spent years with this and you know,
Speaker 11: people ask why is it back? I don't know why
Speaker 11: it's back. I think I know one of the people
Speaker 11: that is behind why they bring it back. But it's
Speaker 11: a great sadness because they can talk people into it.
Speaker 4: Well, did you see the entire documentary? I haven't seen
Speaker 4: it yet.
Speaker 11: No, I told you. I just I'm doing what I
Speaker 11: get mad about. I am criticizing a book I haven't read.
Speaker 11: I will not watch this. I received a phone call
Speaker 11: from somebody who asked me to be in and I said, no,
Speaker 11: this is not a who done it? This case is dissolved.
Speaker 4: Why are you so convinced of it because of the
Speaker 4: grand jury leak that you heard through this guy?
Speaker 11: No, Temmy, I lived this thing. We lived it together.
Speaker 11: You were. I was doing mornings. I mean, there was
Speaker 11: nothing about this case. And one time someone said to me,
Speaker 11: I think it was Roaldo. He said, Peter, what would
Speaker 11: you like to know? And I said, I'd like to
Speaker 11: know what Patsy Ramsey's dreams are about at night. I
Speaker 11: think the devil comes and dances in her dreams. Other
Speaker 11: than that, I don't know what game John Ramsey plays,
Speaker 11: except he plays the well.
Speaker 4: He reserved about every year he comes out and resurfaces
Speaker 4: the thing.
Speaker 11: I tell you what the grand jury member who spoke
Speaker 11: with Charlie Brennan said, we we collectively the grand jury
Speaker 11: wanted to indict them both for the murder of that
Speaker 11: little girl. And I got a twenty dollars bet and
Speaker 11: I haven't seen the series. That does not appear in
Speaker 11: the series.
Speaker 4: Well, yeah, they're going to say, well, you don't know
Speaker 4: that to be true. That could be a rumor. Charlie
Speaker 4: Brennan could have Brennon.
Speaker 11: Charlie Brennan is irreputable. Remember the book Perfect Murdered, Perfect Town.
Speaker 11: Charlie was a co author of that book. Charlie worked
Speaker 11: at the Rocky. Charlie's a hell of a reporter.
Speaker 4: Okay, I'm gonna I'm going to ask you something. And
Speaker 4: then if they did want to indict, why wasn't Why
Speaker 4: why weren't they indicted?
Speaker 11: That's a question for Alex hunder is Uh.
Speaker 4: I thought, if there was a vote against or foreign
Speaker 4: excuse me, a vote for indictment, does the DA have
Speaker 4: the power not to do it? Of course you think so.
Speaker 4: I didn't know that I thought when you wu paneled
Speaker 4: the grand jury, I didn't know a DA had that choice.
Speaker 11: No, they had everybody, and they Tommy, they looked and
Speaker 11: they looked at evidence and spoke with people that even
Speaker 11: as close as I got to this case, I never
Speaker 11: got to see. They saw everything everything.
Speaker 4: You know. It's just you don't call it a mystery.
Speaker 4: I call it a mystery, But you don't.
Speaker 11: Call it a mystery, Tommy, don't call it a mystery.
Speaker 4: It's not. And you think they're covering. You think they
Speaker 4: were covering for the sun. You think that one documentary
Speaker 4: had it right.
Speaker 17: I know.
Speaker 11: I don't believe they were covering it for their son.
Speaker 11: I believe that she's a rager. I believe that she
Speaker 11: went downstairs. The striking weapon is the flashlights that they
Speaker 11: found on the counter. That the batteries have been wiped off.
Speaker 11: Somebody took that thing apart and wiped even the batteries
Speaker 11: off that night. The whole barrel the flashlight's been wiped clean,
Speaker 11: is sitting there next to a three and a half
Speaker 11: page ransom note of practice notes. No Burt Ramsey's who
Speaker 11: he is. He had to play second fiddle to his sister,
Speaker 11: but no, No, he's you know that people want to
Speaker 11: hang stuff on that kid. Yeah, I'm feel bad for
Speaker 11: the kid.
Speaker 4: Well, Peter, like I said, no one was as close
Speaker 4: to it as you were. But I'm just shocked that
Speaker 4: you're not going to at least watch the documentary.
Speaker 11: No, I don't think so. I haven't watched the alan
Speaker 11: Berg movie either.
Speaker 4: I wasn't even aware that that one had come out yet.
Speaker 11: It's called The Order, and it's it's not even close.
Speaker 4: So and Peter, Peter, speaking about alan Berg, you remember
Speaker 4: our lunches together and our conversations. I mean, you're right,
Speaker 4: most people have no clue what he was about.
Speaker 11: Far better yet what happened. I'm in this idea of
Speaker 11: this semi retard FBI agent up an Idaho who really
Speaker 11: gets on to Bob Matthews, Tommy. It never happened, Yeah,
Speaker 11: it never happened.
Speaker 4: You know, the thing with the thing with Alan was
Speaker 4: just an ordinary I mean, it was a hate crime.
Speaker 4: They just wanted to it was, that's all it was.
Speaker 11: And I mean there's no marking in the city, there's
Speaker 11: nothing for him. We finally got him into the Hall
Speaker 11: of Fame, but I mean there's we have Omar Jah.
Speaker 11: We have Dick Connor, we have Bruce Randolph, we have
Speaker 11: all these different different places rightfully so named after these
Speaker 11: significant significant people. There's nothing that Mark Sallenberg, you know.
Speaker 4: And the funny thing I found with Alan and this
Speaker 4: is not a putdown, but a lot of the stuff
Speaker 4: he did he didn't really care that much about. I mean,
Speaker 4: he was an entertainer.
Speaker 2: It wasn't like the.
Speaker 11: Number two and number ten. That's exactly what he was.
Speaker 4: Yeah. In other words, he wasn't like the pundits of
Speaker 4: today who are carrying the water for peace people or
Speaker 4: he didn't care. He did what it took to get
Speaker 4: a rise out of people. Did you get that right?
Speaker 4: I mean he didn't. He didn't have an agenda.
Speaker 11: I watched him for six years, my best friend for
Speaker 11: six years. He was a professional wrestler.
Speaker 4: That's exactly Okay. It couldn't have been put better.
Speaker 11: No, true, he was.
Speaker 4: But today but today I don't get the impression today
Speaker 4: that the talk show hosts. I believe that they are
Speaker 4: really sold out and are and have an agenda as
Speaker 4: opposed to going on saying how can I stir this
Speaker 4: crap up? Today?
Speaker 11: It's over?
Speaker 4: Yeah, now, well, some some would argue that having a
Speaker 4: real agenda and a real passion is better than just
Speaker 4: being a showman.
Speaker 11: You have to take that up with somebody else, because
Speaker 11: I my view of what we do for a living
Speaker 11: is quite different than that.
Speaker 4: I know. I remember Peter, Peter listen man, I mean
Speaker 4: you and I talked about it. There is a blend
Speaker 4: of entertainment and information, there is a blend, but you
Speaker 4: what to do? What's that?
Speaker 11: He knew how to make people mad. He knew how
Speaker 11: to get to the to the center of it. You know,
Speaker 11: there's the reason, by the way that a lot of
Speaker 11: people didn't take on the Ramsey case was intricate. It
Speaker 11: took hard work, right there was I mean, Danny Kaplis,
Speaker 11: did you know there's very few people that wanted to
Speaker 11: go near it? And now suddenly with this I get
Speaker 11: two calls a day about this ridiculous Ramsey trilogy that's
Speaker 11: being shown on Netflix. Had to be a change in themselves.
Speaker 11: They really should be well.
Speaker 4: Peter Boyles, thank you very much, a legend and my friend.
Speaker 4: We have more coming up on the Troubleshooter show. Go
Speaker 4: with a Sure Thing. Denver's Best Roofer Excel Roofing Dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 4: Insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three all three seven to seven
Speaker 4: to one. Help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three all three
Speaker 4: nine two zero sixteen twenty two. Hi, Tom Martino, your
Speaker 4: troubleshooter three oh three seven to one three talk seven
Speaker 4: one three eight two five five Donna, did you have
Speaker 4: anything more to say on that bitcoins scam? You?
Speaker 1: You?
Speaker 17: Uh?
Speaker 4: You mentioned that you had a friend that lost fifty
Speaker 4: grand the same way.
Speaker 13: Basically, that's correct.
Speaker 16: The the caller basically kept her not basically kept her
Speaker 16: on the phone the entire time, told her she was
Speaker 16: not allowed to disclose what was going on because it
Speaker 16: might thwart the plan of the irs freezing all of
Speaker 16: her assets. Hatter liquidate a little over fifty thousand dollars
Speaker 16: in cash, she had to go to multiple different branches
Speaker 16: of her bank to do so, and then proceeded to
Speaker 16: send her to downtown Denver somewhere to a bitcoin machine
Speaker 16: and see that machine the fund So.
Speaker 5: It just was.
Speaker 4: Once.
Speaker 16: Once it happened, she realized what had taken place and
Speaker 16: that she was scammed.
Speaker 4: Did any authorities make any attempt to do anything for her?
Speaker 16: No, you can report it with the FBI, but it's
Speaker 16: the chances of the funds being recovered are so slimmed
Speaker 16: because it is bitcoin, and the the enmity behind it
Speaker 16: is so so large that they they couldn't track it down.
Speaker 4: God, that is so sad. Oh my god. Fifty thousand,
Speaker 4: fifty thousand.
Speaker 16: And then they called back a few days later and said, well,
Speaker 16: we've got your savings account safe, so now we need
Speaker 16: to work on getting your checking account safe.
Speaker 4: Well and during that time, but now when they called back,
Speaker 4: that was before they realized it was a scam, right.
Speaker 16: No, it was after So at that point she had
Speaker 16: she she she.
Speaker 4: They should have used they should have used the second
Speaker 4: call to find these people and lure them in. They
Speaker 4: should have worked with authorities, right.
Speaker 16: Yeah, it's always twenty twenty.
Speaker 4: But so what did they just hang up on them
Speaker 4: the second time?
Speaker 5: Yeah?
Speaker 16: Well, when she started telling them that, how how basically
Speaker 16: much of a stumbad day were for depleting her savings account.
Speaker 16: The guy hung up, But you know, a very educated woman.
Speaker 16: They just I've in the financial industry and I've been
Speaker 16: to multiple seminars on fraud and detection, and it is
Speaker 16: one of the things that these scammers do is they
Speaker 16: get you in a heightened sense of emergency and that
Speaker 16: you have to act now and if you don't, you're
Speaker 16: going to lose everything. And they don't give you time
Speaker 16: to think. And that's the biggest thing. And so we
Speaker 16: always tell all of our clients hang up the phone
Speaker 16: and call a loved one and one at pass them
Speaker 16: first before anything, because that's just they just get you
Speaker 16: in a heightened sense and you are just following you
Speaker 16: you blindly follow their instructions and you don't have time
Speaker 16: to think about it. And that's that's where it gets
Speaker 16: a lot of people.
Speaker 4: Well, you're right, they get them scared, panicked. Thank you,
Speaker 4: don I appreciate the information. This is terrible. I don't
Speaker 4: think she's going to be able to do anything either. Anyway.
Speaker 4: I want to bring up a divorce attorney. I think
Speaker 4: he's retired now. He's a friend of Deputy d and
Speaker 4: I appreciate him coming up because we had a very
Speaker 4: complicated case the other day. We've been trying to get
Speaker 4: a hold of her because we wanted to give her
Speaker 4: this information. But I can relate it to her, but
Speaker 4: I wanted to recap her case. I wanted to even
Speaker 4: ask if you've ever heard of such a thing, Paul Figlia, Paul,
Speaker 4: thank you very much. Paul. How many years did you practice?
Speaker 11: Twenty in mostly Jefferson, in Park County and also in Denver.
Speaker 4: So you don't do divorce anymore?
Speaker 11: I don't. I am happily married because I'm happily retired.
Speaker 4: Okay, Now, I've never heard of a default judgment in
Speaker 4: a divorce where if you don't show up, the other
Speaker 4: party wins, no matter how ridiculous they might ask for things.
Speaker 4: I mean, this woman, Jessica claimed. She's in Illinois. She
Speaker 4: says she was an alcoholic kicked out of her house
Speaker 4: by her husband, and then he filed for divorce, but
Speaker 4: then he got a default judgment. Have you heard of
Speaker 4: a default judgment? She said she didn't show up because
Speaker 4: he threatened her. But I don't want to go back
Speaker 4: there because it was so long ago. There's nothing she
Speaker 4: can do about it in twenty fifteen. But have you
Speaker 4: heard first? That was my first question. Have you heard
Speaker 4: of a default judgment?
Speaker 11: No, Tom, and your instincts are right on. There really
Speaker 11: is no such thing as a default judgment in a
Speaker 11: family law matter. What generally happens if a client, or
Speaker 11: should say, okay, litigant does not show up is that
Speaker 11: the court will in her orders without regard to what
Speaker 11: evidence she may or may not have been able to
Speaker 11: put on, so on and so forth. But I would
Speaker 11: stop short. Tom was saying that the court will basically
Speaker 11: grant anything, even to the ridiculous extreme, simply because the
Speaker 11: other party who did show up asked for it. In
Speaker 11: a situation where a litigan does not show up, the
Speaker 11: court acts as a gatekeeper for what it thinks is
Speaker 11: going to be a reasonable outcome. That's not to say
Speaker 11: that these non appearing party is not at a disadvantage.
Speaker 11: They in fact are a very distinct disadvantage. But the
Speaker 11: court is not going to allow it. Just really nearly orders.
Speaker 4: Okay, if you have a standing child visitation that she has.
Speaker 4: She had problems, obviously, but the courts gave her visitation,
Speaker 4: not custody, and the husband is withholding visitation, and he
Speaker 4: claims and the guardian at Leidam says it's in the
Speaker 4: best interest of the children. Can they just do that
Speaker 4: without modifying the order?
Speaker 11: Typically no, No. Let me just say this. If your
Speaker 11: given orders, as Dad was here, you don't have to
Speaker 11: follow them to the t. The courts understand parties generally
Speaker 11: in most cases will modify that by their own behavior
Speaker 11: and not necessarily formally. However, if there's a dispute, the
Speaker 11: bottom line is the orders have to be followed, but
Speaker 11: you can't, as Jessica seems to have done, just sit
Speaker 11: on those rights without asking them to be enforced. So
Speaker 11: here's the usual situation. One party denies the other party
Speaker 11: parenting time, which is what we have alleged here, and
Speaker 11: the party who is aggrieved does nothing to enforce the
Speaker 11: current order and just sort of sits on it. The
Speaker 11: court calls it sitting on your rights, and in doing
Speaker 11: so it becomes the I won't say the legal order
Speaker 11: of the day, because what's written on paper is the
Speaker 11: only thing that's enforceable, but it sort of becomes the
Speaker 11: status quo, and the court is very happy to let
Speaker 11: you do whatever you want to do because Honestly, judges
Speaker 11: don't want to hear these cases. They grab to clear
Speaker 11: their doctors on Okay, okay, that sounds like what's happened
Speaker 11: here here.
Speaker 4: It's yeah, I'm sure there's way more to it than
Speaker 4: we're hearing. But if in fact they was not modified
Speaker 4: and the ex husband is refusing visitation, what does she
Speaker 4: do if she wants to enforce it?
Speaker 11: Yeah, and that's an excellent question that goes right to
Speaker 11: the heart of it. First of all, let me let
Speaker 11: me talk about dad for a moment. If Dad wanted
Speaker 11: to change the parenting time schedule or any allocation of
Speaker 11: rental responsibilities here, whether it's parenting time or decision making,
Speaker 11: it was incumbent upon him to seek that relief from
Speaker 11: the court. The courts do not like people to self
Speaker 11: help themselves in these situations, especially if there's a substantial
Speaker 11: deviation from the court orders and what ex husband now wants.
Speaker 11: So husband sort of not. He doesn't come into this
Speaker 11: with clean hands either. Now to your question about what
Speaker 11: she should be doing, I think what I would advise
Speaker 11: my client in Colorado to do. And I'll let me
Speaker 11: just give you the usual lawyer caveat.
Speaker 4: It's not Illinois, got it, that's right.
Speaker 11: I would be shocked if Illinois didn't follow most of
Speaker 11: the general principles that we follow here in Colorado. But
Speaker 11: there may be some procedural differences that Jessica needs to
Speaker 11: be aware of, and I'm sure she'll figure that out.
Speaker 11: But what I would recommend to my clients sitting across
Speaker 11: my desk to do in this situation is file a
Speaker 11: motion to enforce parenting time or decision making or whatever
Speaker 11: they call it in Illinois. Here in Colorado, we have
Speaker 11: an umbrella term we call allocation of parental responsibilities, and
Speaker 11: under that umbrella are two main things. One is parenting
Speaker 11: time and the other one is decision making. We no
Speaker 11: longer use the word custody. That is an ancient word.
Speaker 11: That's an ancient word from back in our day. Now,
Speaker 11: the term of the term of art is allocation of
Speaker 11: permal responsibilities or APR for short. So she should file
Speaker 11: emotion to enforce the orders as they currently are.
Speaker 4: Okay.
Speaker 11: The likely outcome of that, and if I'm going if
Speaker 11: I'm skipping ahead too fast.
Speaker 4: On to now that's what I want. I want you
Speaker 4: to go ahead.
Speaker 11: Yeah, The likely outcome of that is the court's going
Speaker 11: to review her motion, which is going to be very simple. Hey,
Speaker 11: he hasn't followed it. These are the orders, they've never
Speaker 11: been changed. He hasn't followed it. I want them followed. Uh,
Speaker 11: that's it, very very bare bombs. What that does is
Speaker 11: it requires him now to respond, and that's where you're
Speaker 11: going to see all of his arguments why that modification
Speaker 11: or I should say, why that enforcement is not in
Speaker 11: the best interests of the children. He might say, well,
Speaker 11: she's drinking. Well she's not holding a job, Well she's
Speaker 11: running in the house support. There'll be a litany of
Speaker 11: things in there, and procedurally here in Colorado, if you
Speaker 11: don't make all those objections on that response, you don't
Speaker 11: get to argue them in court. So this is an
Speaker 11: excellent way of fleshing out what is going on in
Speaker 11: the case and what you can expect to have to
Speaker 11: deal with in the litigation scenario. So the likely outcome
Speaker 11: of filing that motion is the judge is going to
Speaker 11: look at what is the current situation of the parties,
Speaker 11: what has changed since it made the orders, and is
Speaker 11: enforcing the orders going to be in the best interest
Speaker 11: of the kids, And that is the paramount, hallmark centerpiece
Speaker 11: of the entire dilemma here, what is in the best
Speaker 11: interest of the kids?
Speaker 4: All right, but you don't get to decide that on
Speaker 4: your own. That's the bottom line.
Speaker 11: That's right, Yeah, that is the bottom line. However, the
Speaker 11: acquiescence of the party to something different really does serve
Speaker 11: as a sort of de facto new paradigm.
Speaker 4: In other words, right, it's right if she sits on
Speaker 4: her rights or if she doesn't do anything to enforce.
Speaker 11: Them exactly exactly. Let me give you a quick example.
Speaker 11: Parents are ordered fifty to fifty parenting time, fifty to
Speaker 11: fifty decision making. They have to make the major decisions
Speaker 11: about the children jointly. Ten years go by. Ten years
Speaker 11: go by, and it's completely changed. Mom hasn't seen the
Speaker 11: kids maybe once or twice a week, has taken no
Speaker 11: part in decision making. And now as asking the court
Speaker 11: to go back ten years and enforce the old orders
Speaker 11: which are now stale, the court is not going to
Speaker 11: do that. It's going to reassess the situation and order
Speaker 11: a new set of orders that are more in line
Speaker 11: with what's going on today.
Speaker 4: Okay, I, that's that's the.
Speaker 11: Way it is.
Speaker 4: Well, I gotta take this break. Here's here when I
Speaker 4: give her the message though, basically she needs to make
Speaker 4: a motion to have this enforced, is what you're saying,
Speaker 4: and then he has to fight it.
Speaker 11: That's right, right, And Tom, I can't rush you. I've
Speaker 11: got a course hearing here on a on another matter
Speaker 11: that I need to just sort of look in on.
Speaker 9: Uh.
Speaker 11: Can we can sing in this conversation?
Speaker 4: Absolutely right? All right? Thank you for weighing in on this,
Speaker 4: and we'll talk to her and I'll get back to you.
Speaker 4: I need to take this break, and I'm Tom Martine
Speaker 4: more coming right up. Go with a sure thing Denver's
Speaker 4: best roofer Excel Roofing dot com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage? Does of insurance companies? Find out now three
Speaker 4: oh three seven to seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two. Hi,
Speaker 4: Tom Martino, you're a Troubleshooter three oh three seven one
Speaker 4: three Talk three oh three seven one three eight two
Speaker 4: five five. All right now, Tom, welcome to the show.
Speaker 4: What's going on with you? Tom?
Speaker 11: Hey?
Speaker 8: Tom? I got a throb with Pantasa Life Science as
Speaker 8: a first discovered them back when you had them on
Speaker 8: and I've been a faithful customer with them ever since,
Speaker 8: I mean for a very long time.
Speaker 4: Yeah, they were a good company. I mean they they
Speaker 4: came off the referral list and stopped advertising years ago
Speaker 4: because they started making this product. As I rememb they
Speaker 4: started making the product. Well the reason was we didn't
Speaker 4: have a problem with them, but they started manufacturing under
Speaker 4: other people's labels. I don't but I didn't realize did
Speaker 4: they still keep them doing their own products? Yeah? I
Speaker 4: see on the website they do Panasalife dot com.
Speaker 8: Yeah, and that's where I've just ordered it from. And
Speaker 8: again loyal customer.
Speaker 4: So I play on about.
Speaker 8: November tenth, eleventh, so I get an email back from them.
Speaker 11: That it's uh, this particular one.
Speaker 8: Was out of stock till the end of the month
Speaker 8: a pea. So I tried to call last Friday. Is
Speaker 8: their main number? The customer service you know how to contact.
Speaker 11: You see on the website contact us there's a number, so.
Speaker 8: I called the number number. It goes into an endless
Speaker 8: You can't leave a message. It's just an endless loop.
Speaker 8: No matter what option, option one, option two, you can't
Speaker 8: leave a message. Message So you can also, it says
Speaker 8: on their contact us you can like send up a
Speaker 8: uh an email. You know, you put your name email
Speaker 8: and then what your problem is? Put put my question
Speaker 8: in there. Never heard back, so I got an email
Speaker 8: again back like I said that it was out of stock.
Speaker 8: So the sales lady or customer service lady that sent
Speaker 8: me the email, I tried to call her office number.
Speaker 8: Same thing just goes into an endless loop loop. Sent
Speaker 8: her an email, she never responded, and I just I
Speaker 8: don't know even on her email address she showed a
Speaker 8: mobile cell. You could call her mobile or call the office.
Speaker 4: All right, So the bottom line, I don't need to
Speaker 4: know all the misery. You're just not getting the product
Speaker 4: you paid for. No, and I and oh, hold on,
Speaker 4: hold on, and I was it? Did you contest the
Speaker 4: charge on your credit card? No?
Speaker 8: Not yet, because again I've not hurt anything, and it's.
Speaker 4: Relative Well, I'll put in some calls. I don't know.
Speaker 4: I got to find my this. They've been so long off.
Speaker 4: I don't know if I saw their contact. But what
Speaker 4: I can do is try to try it. I can
Speaker 4: try to get a hold of some of my contacts.
Speaker 4: According to the website, they're still there. I don't know.
Speaker 4: I mean, I've not heard of anything going on with them.
Speaker 4: They have really good products. I mean I would definitely
Speaker 4: stop payment though, for sure, get your money back and
Speaker 4: then wait to hear from me. I got to figure
Speaker 4: out what's going on with them.
Speaker 11: Okay, yeah, I'll do that.
Speaker 4: I mean, I wouldn't listen. How much have you? How
Speaker 4: much did you pay?
Speaker 11: Oh?
Speaker 8: I think it was, uh maybe forty.
Speaker 2: Okay, normal much?
Speaker 4: Okay? Is it a standard? Do you have a standing
Speaker 4: account where you have a subscriptione like stuff coming to
Speaker 4: you automatically?
Speaker 2: No?
Speaker 11: I never did.
Speaker 8: In fact, good this order is what I just changed
Speaker 8: to that reoccurring subscription.
Speaker 4: Yeah, well stop it. Go online and stop that reoccurring
Speaker 4: and then can't and then get your money back on
Speaker 4: your credit card and then wait to hear from me again.
Speaker 4: I have heard no signs of trouble whatsoever, But who knows.
Speaker 4: I mean, I have no idea what's going on with them?
Speaker 4: Right now? You've called the eight hundred number. You've called
Speaker 4: the eight hundred number, right, Oh yeah, you guys to
Speaker 4: try it too.
Speaker 8: It just goes into an analystloop. You press one to
Speaker 8: leave a message.
Speaker 4: No, I get it. But but I mean, this is
Speaker 4: the first trouble you've had, so who knows? I mean
Speaker 4: I don't know what's going on. I mean I'll find out.
Speaker 4: Oh wait, I do have I do have the owner's
Speaker 4: mobile phone so I can call during a break. All right,
Speaker 4: why don't you hang on? I'm Tom Martinez. I got
Speaker 4: to take a break right now. Three O three seven
Speaker 4: one three A two five five. Go with a sure
Speaker 4: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until you're content. Wait time for an
Speaker 4: insurance check up free, no obligation. In comparison, call Compass
Speaker 4: Insurance too much your coverage at dozens of insurance companies
Speaker 4: find out now three all three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino, your troubleshooter three all
Speaker 4: three seven one three talk seven one three eight two
Speaker 4: five five. So I'm going to be investigating the pantasy
Speaker 4: of life. But from what I can tell, from all indications,
Speaker 4: there's a glitch. But it's not You're the only complaint
Speaker 4: we got. They're still in business, they're still manufacturing. Somebody
Speaker 4: on my YouTube feed. One of my morons one to
Speaker 4: know why they're not on the refer list anymore. They
Speaker 4: really have they they did not they they decided to
Speaker 4: go more of the commercial route of white labeling for
Speaker 4: other people. Now they kept their way site up and stuff,
Speaker 4: but they're not promoting the hell out of it. Then
Speaker 4: we had someone else who said they've kept They've been
Speaker 4: ordering for the past four months from Panacea and they've
Speaker 4: had no troubles. I've had some text messages saying the same.
Speaker 4: So we've never had a problem with the company at all,
Speaker 4: nothing at all. It's just that they have You're you're
Speaker 4: the only problem we heard. So Tom, I would like,
Speaker 4: I said, can test the charge? We will, we will. Uh,
Speaker 4: I'll talk to who I thought was the owner. I
Speaker 4: think she still is and I'll see what she says.
Speaker 4: Leslie is her name.
Speaker 11: Uh.
Speaker 4: I have doctor Joel cheerdact with me, and by the way,
Speaker 4: I haven't gotten to him yet. I just wanted to
Speaker 4: say he's coming up next hour and he wants to
Speaker 4: talk about hair restoration because they have a complete hair
Speaker 4: restoration department with transplants with stem cells. And I had
Speaker 4: it done, not the transplant part, but I had it
Speaker 4: enhanced and it worked out really really well. We'll talk
Speaker 4: about that coming up and more, as well as weight
Speaker 4: loss compounded weight loss drugs for you at pennies on
Speaker 4: the dollar. I'm Tom Martinez. Stick around for more on
Speaker 4: the Troubleshooter Network. Go with a sure Thing Denver's Best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content, wait time for an insurance checkup free,
Speaker 4: no obligation. In comparison, call Compass insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three, seven to seven to one help. You'll
Speaker 4: think you're his only customer when you choose Frank durand
Speaker 4: the real estate Man dot com to list your home
Speaker 4: with Remax Alliance three oh three, nine, two zero, sixteen
Speaker 4: twenty two.
Speaker 1: Rift News. You need advice who you don't have?
Speaker 2: Run anxiousness as care.
Speaker 3: The Shoot is gonna help.
Speaker 4: Come Dix is the Troubleshooter Show. No Tom Martine, Okay,
Speaker 4: Tom Martino here, Welcome to the show. Three all three
Speaker 4: seven one three talks seven one three, eight two five five.
Speaker 4: Here to help you solve problems, to answer questions, to
Speaker 4: take complaints, make your life a little easier. I have
Speaker 4: doctor Joel Schirdac with me. He is with Denver Regen
Speaker 4: dot com. A number of products we talk about from
Speaker 4: time to time and things that I think you need
Speaker 4: to know about. Now. I know that some people. First
Speaker 4: of all, I want to talk about the weight loss aspect.
Speaker 4: Some people have texted me saying, Tom, you know, I
Speaker 4: think I might try this, but I want to do
Speaker 4: it after the holidays. And I understand what people mean,
Speaker 4: because traditionally people have waited till after the holidays to
Speaker 4: diet or exercise or well, not necessary to exercise, but
Speaker 4: sometimes to say, hey, I'm going to make the first
Speaker 4: a new new beginning and all of that. And I
Speaker 4: wanted to explain something about the urzepetide in the Semiglue Tide,
Speaker 4: and I wanted doctor Joels to chime in and just
Speaker 4: keep in mind Denver Reagen dot com if you want
Speaker 4: to order this stuff. But here's something that I think
Speaker 4: people need to know. And I've talked to numerous people
Speaker 4: who have done this, and as you know, Joel, I
Speaker 4: tried it and you guys were stellar, and I bought it.
Speaker 4: I'm a real customer. I was a real customer. Whatever
Speaker 4: what I found was, there is absolutely no feeling of
Speaker 4: deprivation whatsoever. You absolutely enjoy food exactly the.
Speaker 1: Way you did.
Speaker 4: You can eat what you want. You just simply take
Speaker 4: way less to feel satisfied. That is the most amazing thing.
Speaker 4: It is not as if you are thinking, oh man,
Speaker 4: I wish I could eat, or it makes you sick,
Speaker 4: or you don't want or it's artificial in any way.
Speaker 4: To me, many times dieting is artificial. Let me explain
Speaker 4: what I mean by that. You eat less, but you
Speaker 4: crave more. With this, you eat less and crave less.
Speaker 4: That's correct. It's so it's not artificial. It's in line
Speaker 4: with what you want.
Speaker 19: So you agree with that, Yeah, Well, what it is
Speaker 19: is it's the the U. It's a peptide compound. So
Speaker 19: the drug itself is naturally occurring. And what it does
Speaker 19: is it mimics your body's own chemical that tells your
Speaker 19: brain that you're full.
Speaker 4: Both semaglutide enters appetite.
Speaker 19: Both of them work the same way, okay, And so
Speaker 19: you feel.
Speaker 4: Like you would if you ate and you were you
Speaker 4: feel great. Okay. So when people say they want to wait,
Speaker 4: they don't have to. In other words, you can go
Speaker 4: through the holidays and have a wonderful time and partake
Speaker 4: of food and and you know balanced and and and
Speaker 4: and you're still gonna lose weight. You're without even thinking
Speaker 4: about it. And then you to wait to put on
Speaker 4: extra weight and then wait and then do it all
Speaker 4: at once and then try to do some crash dieting
Speaker 4: after the first to me, is stupid. This is the
Speaker 4: kind I really I mean this. I've never felt stronger
Speaker 4: about it. It helps, it helps level out blood sugars,
Speaker 4: your a one c your appetite. It's actually healthy for you.
Speaker 4: It is not a diet drug. It is a diabetes drug,
Speaker 4: a blood sugar drug, and a digestive drug. So what
Speaker 4: I mean by that is you've heard nightmares of idiots
Speaker 4: who have not done it properly. You have done people
Speaker 4: who have not done it through a doctor, have not
Speaker 4: talked to people who have not eaten a balanced diet,
Speaker 4: or have drink too much a liquor or no. I'm
Speaker 4: serious when I hear all these nightmares. Now, the biggest
Speaker 4: nightmare you hear about, the biggest nightmare is constipation. That's
Speaker 4: the biggest nightmare that anyone talks about it. They say, well,
Speaker 4: you know, I got backed up. Now, if you're an
Speaker 4: idiot and you do not drink water and you do
Speaker 4: not monitor yourself, there is a possibility you can become dehydrated,
Speaker 4: like you could at any time, and then constipation becomes
Speaker 4: a more a bigger problem. It could be a blockage.
Speaker 4: And I'm not talking about a surgical blockage where you
Speaker 4: have to go to a doctor. But what I'm saying
Speaker 4: is this a light herbal cleanse I've noticed on the
Speaker 4: forums along the drinking water will overcome all of those problems.
Speaker 4: Overcome them. They're not even an issue. And we're not
Speaker 4: talking about a laxata. We're talking about just an herbal
Speaker 4: cleanse every couple of days. And I don't mean like
Speaker 4: a cleanse that you take for a colon Oskary. I'm
Speaker 4: just talking about one of these little you know, grass
Speaker 4: tablets or whatever they call them. They're herbal cleanses. You
Speaker 4: take one that night and it's just normal stuff, and
Speaker 4: I'm just saying that the stuff really works. It absolutely works.
Speaker 19: Yes, absolutely, And now you know, heading into the holidays
Speaker 19: would be the best time to start for those thinking
Speaker 19: about it, because what it's going to allow you to
Speaker 19: do is to enjoy yourself during the holiday exactly normally
Speaker 19: without putting on the weight.
Speaker 4: That's not going to overeat. You're not going to. But
Speaker 4: here's the important thing. A lot of people enjoy food,
Speaker 4: and they almost think of this as they're not going
Speaker 4: to be able to enjoy food, and that is the
Speaker 4: biggest misconception. You still enjoy everything exactly the same, you
Speaker 4: just don't need as much. And I think what it
Speaker 4: did for me and what it did for many people
Speaker 4: I know, is it tell It shows you visually what
Speaker 4: you truly do need and what you don't need, because
Speaker 4: most people eat too much.
Speaker 11: Right.
Speaker 19: One of the biggest things that patients tell me when
Speaker 19: they're reporting about the improvements that they made is they
Speaker 19: tell me that they don't binge eat.
Speaker 4: Anymore, that's right. And they're comfort eat.
Speaker 19: Or you know, eat midnight snacks just out of habit,
Speaker 19: that's right. So I don't hear anybody complaining. You know,
Speaker 19: I used to enjoy food. Now I don't enjoy food anymore.
Speaker 19: It's I don't you never hear that I don't mindlessly eat,
Speaker 19: and I don't mind.
Speaker 4: This ringe food we use many times as a comfort drug. Okay,
Speaker 4: And I don't mean you know what I mean. Now
Speaker 4: here's what I also mean. You truly can eat faster
Speaker 4: than your body can register it, so you're you're over
Speaker 4: full and eat too much when really you haven't had
Speaker 4: a chance to absorb the nutrients or the sugars. And
Speaker 4: if and if we could all eat slower and wait
Speaker 4: for our bodies to register what we eat, we would
Speaker 4: eat less. But we don't. We don't. We're all in
Speaker 4: a hurry. No one does it, No one does it.
Speaker 4: I mean I can tell you to do it, you're
Speaker 4: not going to do it. What I think the semiglutide
Speaker 4: and tranzepetide do is they they take the absorption, they
Speaker 4: they they register quickly. I don't know how they register
Speaker 4: quickly that you don't need more food quickly and then
Speaker 4: keep you satisfied longer. That's what it does.
Speaker 19: If I had to sum it up that, I think
Speaker 19: that's accurate. That's what people report that they experience now
Speaker 19: that they just feel full faster now.
Speaker 4: And I've also said this, the drug industries, the pharmaceutical
Speaker 4: companies do not like that compounding pharmacies figure out in
Speaker 4: a hurry that you don't need their brand name. This
Speaker 4: is I don't know how that happened, by the way,
Speaker 4: usually there's patents and stuff. I don't know how this
Speaker 4: happened that the compounding industry found out, Wait a minute,
Speaker 4: forget you, forget you, and forget you. I'm just going
Speaker 4: to go right to the semaglutide or the truzeppetide and
Speaker 4: I'm going to compound it, and then clinics like Denver
Speaker 4: Regen are going to sell it. I mean, why did
Speaker 4: that happen?
Speaker 19: Well, I'll get into it and I'll try to make
Speaker 19: it brief.
Speaker 4: Yeah, yeah, why did that happen? Normally you can't do
Speaker 4: that with drugs.
Speaker 19: Originally, that happened because there was a shortage of these drugs.
Speaker 19: Originally that happens there was a shortage of these drugs,
Speaker 19: and so what happens is that when there's a shortage
Speaker 19: of a necessary drug, the FDA suspends the patents on
Speaker 19: those drugs.
Speaker 4: So that's what.
Speaker 19: Initially happened is sir zeppatite and some agleetide, you know,
Speaker 19: ozempic and mogovi and those drugs were just in such
Speaker 19: short supply because of demand the compounding pharmacies needed to
Speaker 19: make up that. Okay, Now what's happened since is they're
Speaker 19: starting to catch up with the demand.
Speaker 4: But what they're not able to do.
Speaker 19: Is provide these drugs in specific, personalized tailored dosages. They
Speaker 19: only have standard dosages of certain amounts. So you know,
Speaker 19: if you're somebody and we recommend for you that you
Speaker 19: take a dosage that's not what their standard dosage is
Speaker 19: for what govi or zempic, then you're allowed under FDA
Speaker 19: rules to supply that medication under medical necessity another sem.
Speaker 4: Are you still allowed to though, because they're no longer
Speaker 4: in short supply right or are they we're still allowed
Speaker 4: to We just have to Well, right now, they're still
Speaker 4: in short supply.
Speaker 19: Shortly, I believe they'll be coming off of this short supply.
Speaker 4: When they come off the short supply, Will people still
Speaker 4: be able to get your reduced price a compounded substances.
Speaker 19: Yes, as long as there's a medical necessity and we
Speaker 19: have to document that.
Speaker 4: Oh that's okay, your doctor did that anyway, and we
Speaker 4: do that for all of our payer. Your doctor used
Speaker 4: to call me when I was on this stuff once
Speaker 4: a week to see exactly what I was doing and
Speaker 4: if I needed it right, you know.
Speaker 19: And a simple example of a medical necessity can be
Speaker 19: something like those branded names have preservatives in them in
Speaker 19: order to make their shelf life like a year. If
Speaker 19: you are somebody who does not want to take a
Speaker 19: drug that has preservatives in it, that's a medical necessity
Speaker 19: to have a company.
Speaker 4: Or what if your borderline diabetic can can't afford.
Speaker 19: The other No, not being able to afford it is
Speaker 19: not a medical necessity, okay, But most people would prefer
Speaker 19: their drug not to have preservatives in it. That is
Speaker 19: a medical necessity for a compounding without preserves.
Speaker 4: That's just one example. But the fact that you need
Speaker 4: it for blood sugar or for losing weight is not
Speaker 4: a medical necessity. Or would they say, now you've got
Speaker 4: to go to the brand and they would say, now
Speaker 4: you need to go to the Oh, so it has
Speaker 4: to be more than just your desire to lose weight.
Speaker 4: We have to document a reason why. In other words,
Speaker 4: you have to document why are you using the compounded
Speaker 4: formula versus the brand name.
Speaker 19: And one of those reasons can be as simple as
Speaker 19: I don't want preservatives, right, I get it. Another one
Speaker 19: can be that the standard dosage is supplied and the
Speaker 19: branded names don't meet our doctor's recommendation for what how
Speaker 19: many units I should be taking per week, which happens
Speaker 19: all the time because we don't do a cookie cutter
Speaker 19: treatment of every single patient. We give every patient direction
Speaker 19: on how many units there's going to get you them.
Speaker 4: I get that right then.
Speaker 19: And there is a medical necessity because the branded drugs
Speaker 19: don't come in those increments.
Speaker 4: All right, I got to take a break, three of three,
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Speaker 4: three oh three nine two zero sixteen twenty two. Hi,
Speaker 4: Tom Martino, you're troubleshooter three oh three seven one three
Speaker 4: talk three oh three seven one three two five five
Speaker 4: or three h three Martino three oh three six two
Speaker 4: seven eight four sixty six. All right, now, Deputy BO,
Speaker 4: tell me what's happening. This goes way back, Sir, you
Speaker 4: have a follow up BO, let's talk.
Speaker 13: About Okay this if you'll recall that call.
Speaker 11: Uh.
Speaker 20: Hannah called in on October twenty ninth. She has the
Speaker 20: person that put in red Diesel diesel fuel into her car. Yes,
Speaker 20: so when she incurred about almost three thousand dollars damage
Speaker 20: to the engine, made several calls up to this Sinclair
Speaker 20: dealership up there on six forty US Highway two eighty five.
Speaker 20: The general manager, Jessica, wanted to make things right with her,
Speaker 20: even though I think Hannah should have realized she was
Speaker 20: putting the wrong fuel in because this the pump was
Speaker 20: clearly separated from the other unleaded pumps and was clearly
Speaker 20: marked diesel fuel and it's red diesel.
Speaker 4: But how did the nozzle did we ever reconcile?
Speaker 11: How?
Speaker 4: Yeah, there were photos of it.
Speaker 21: There were like two or three red handles and then
Speaker 21: then a green handle on the same pump and everything
Speaker 21: said diesel on it.
Speaker 20: Yeah, in the handle are actually smaller and it's designed
Speaker 20: for farmers or agriculture.
Speaker 4: So wait a minute, So you are telling me that
Speaker 4: it wasn't a bigger nozzle like everyone said.
Speaker 20: No, this nozzle, which this no, this small red nozzle,
Speaker 20: but it's clearly mark we're deaf might know it would.
Speaker 4: What you're saying is it absolutely would fit into a
Speaker 4: regular car.
Speaker 13: Yes, they admitted it.
Speaker 20: Okay, Now, since then the Sinclair Station on up there
Speaker 20: and fair Play did upgrade the signage on the pump,
Speaker 20: and I think they did do something to the nozzles.
Speaker 20: They're in the future because they think they've had they've
Speaker 20: had other people do this, put this red diesel in
Speaker 20: their car. But they stepped up and the Sinclair Station
Speaker 20: paid for Hannah to get a new engine a twenty
Speaker 20: nine dollars.
Speaker 4: No, no, no.
Speaker 20: Problems, no argument, They just said they we want to
Speaker 20: take care of it.
Speaker 4: That was a good thing. That is very good. Okay,
Speaker 4: So tell me what does that mean, Like, what are
Speaker 4: they going to actually pay for?
Speaker 13: Uh?
Speaker 20: Well, Hannah, by putting this red diesel in her fuel,
Speaker 20: ruined her engine or caused at least three thousand dollars
Speaker 20: damaged to it. So Hannah got the engine repaired.
Speaker 4: They're not They're not paying for that art.
Speaker 17: Yes they are.
Speaker 4: You kidding me.
Speaker 20: They are paying for her to get a new engine.
Speaker 4: I needed. I needed to get that dinger out, Okay,
Speaker 4: go ahead.
Speaker 20: And I don't think they really needed to. It was
Speaker 20: clearly marked. It was a different I mean, I mean,
Speaker 20: I don't know. I don't know why. Maybe it was
Speaker 20: late at night. Maybe she had a few beers. I
Speaker 20: don't know. I mean, I just don't know how she
Speaker 20: could have done it. But the nozzles did fit into
Speaker 20: her into her tank. But they stepped up and paid
Speaker 20: for her repair bill, no questions asked. Wow, I thought
Speaker 20: that was very good and people should patronize the DNS
Speaker 20: Sinclair station and fair play.
Speaker 12: I went.
Speaker 20: I thought they went above and beyond the call of
Speaker 20: duty to help Pan out with the engine repair.
Speaker 4: That's that is super duper pooper. Scoopa. Thank you so much, Nan,
Speaker 4: Do you have anything else?
Speaker 20: I'm working on the the chat that called in the
Speaker 20: other day and the desertif gets out in Utah, he's
Speaker 20: having problems again.
Speaker 4: That was that was a crazy one.
Speaker 13: That is interesting.
Speaker 4: I called the mortuary and that's all he wants, is it, deseraday.
Speaker 4: But I told him to go to the county corner.
Speaker 13: Okay.
Speaker 4: I did call the county corner.
Speaker 21: And if I recall, his problem is that he paid
Speaker 21: it for it from the the the people, so that
Speaker 21: he wanted it from It doesn't matter if you can
Speaker 21: get it from the corner and it be it a
Speaker 21: lot easier that way, but he paid for it from them,
Speaker 21: so he wants it from them.
Speaker 13: Well, this is interesting. In Utah.
Speaker 20: I called the martuary, and I called the medical examiner.
Speaker 20: Apparently in Utah you have to have a valid Sourcis
Speaker 20: Security number on a desertific certificate. That's why it's being delayed.
Speaker 20: So I'm following up with the medical examiner as to
Speaker 20: why they need a Social Security number on a death certificate, Okay,
Speaker 20: because I think that's ridiculous. All right, so you're dead,
Speaker 20: you're not paying taxes anymore.
Speaker 13: Of course receiving social Security. I'm working on that, all right.
Speaker 4: I appreciate it.
Speaker 2: Man.
Speaker 4: So here's the deal we got. We got a lot
Speaker 4: of people doing a lot of things for you. And
Speaker 4: if you need help or you want to know what's
Speaker 4: going on with the case and how we're following it up,
Speaker 4: let us know.
Speaker 2: Now.
Speaker 4: Let me ask Deputy D you working on anything, brother?
Speaker 17: Yeah.
Speaker 10: So the most recent case is the one of Bernadette
Speaker 10: who's apartment got flooded out in a really gross way
Speaker 10: a couple of weeks ago.
Speaker 17: So I spoke with her and she is on her.
Speaker 10: Way over to meet with the apartment management right now,
Speaker 10: and with with a list of demands such as an
Speaker 10: alternative apart.
Speaker 4: Well, first of all, they got to sanitize and clean it,
Speaker 4: and they they oweer for her personal belongings to they
Speaker 4: did management at least respond though they sounded reasonable or what?
Speaker 10: No, she well, when she and I got off the phone,
Speaker 10: she was about to head over there because she hasn't
Speaker 10: had this conversation. So she's going to call me back
Speaker 10: and tell me how that went. Because there are three
Speaker 10: issues and she may need help on one between zero
Speaker 10: and three of them. So we'll have an update on
Speaker 10: that a little bit later this afternoon.
Speaker 17: But the one that's really weird is that electric bicycle.
Speaker 10: Remember a couple of days ago, this lady called because
Speaker 10: somebody made a fraudulent charge to her card bought a
Speaker 10: seven thousand yeah so, and they said it wasn't fraud
Speaker 10: Well her bank, Wells Fargo, said that I saw the
Speaker 10: letter that they sent her, and it was a very brief,
Speaker 10: curt letter, says our investor. I'm paraphrasing, but Wells Fargo
Speaker 10: determined through their so called investigation that this was not
Speaker 10: an unauthorized to charge. So now I'm following up with
Speaker 10: a Boulder police who has an open case on this matter.
Speaker 10: Not that I expect them to do anything useful, but
Speaker 10: I'm following up with a bicycle shopping Boulder itself, because
Speaker 10: it looks to me like they they should have been
Speaker 10: a little bit more careful. You know, when I buy
Speaker 10: stuff online to pick up at the store, I have
Speaker 10: to present an ID and the original.
Speaker 17: Card that I charged in too.
Speaker 10: And these people just handed over a seven thousand dollars
Speaker 10: product to a complete stranger.
Speaker 4: All Right, We got more coming up on the Troubleshooter Show.
Speaker 4: Three o three seven one three A two five five
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance checkup free, no obligation comparison call
Speaker 4: Compass Insurance Paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three O three seven to
Speaker 4: seven to one. Help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance. Three oh
Speaker 4: three nine two zero sixteen twenty two. Hi, Tom Martino,
Speaker 4: Welcome to the show. Three oh three seven one three
Speaker 4: talk seven one three eight two five five Phil wants
Speaker 4: to talk? Okay, Phil, what's happening with you? Phil? Hi?
Speaker 14: Tom? Uh So, I got heard at work back at
Speaker 14: the beginning of August, reported it and a workman's com
Speaker 14: claim the uh workman's com my company's workmen's comp insurance.
Speaker 14: They denied the claim.
Speaker 4: Way way way, way way Wait wait wait wait, how'd
Speaker 4: you get hurt? Let's go back?
Speaker 14: Oh, I work in a warehouse.
Speaker 4: Yeah, and I you know, we're.
Speaker 14: Really busy and filling boxes in that and I felt
Speaker 14: a little pain. It continued to get worse over the night.
Speaker 4: So this was lifting something.
Speaker 14: Lifting and moving fast and like there was no big
Speaker 14: there's no big owl moments where I could, you know,
Speaker 14: say okay, this is when it happened. It just you know,
Speaker 14: started off uncomfortable and then just got worse and worse
Speaker 14: till it was unbearable.
Speaker 4: Got it now? So you reported it open to workers'
Speaker 4: comp claim? Did they send you to an ime an
Speaker 4: independent medical example? Did you go to a doctor?
Speaker 14: Yes, they sent me to Concentra. Okay, that was the
Speaker 14: company that they work with.
Speaker 4: I guess, okay, and what did they did?
Speaker 14: So saw the doctor and then they sent me to
Speaker 14: an imaging place and they found that it was an
Speaker 14: inguinal aren't you.
Speaker 4: Okay? Now? Did they say you had it before this?
Speaker 14: That's what that's what the insurance is trying to argue. Well,
Speaker 14: but no, the doctor, the doctor said that it yeah,
Speaker 14: that it looks like it was a work related.
Speaker 4: Wait the actual doctor said there the doctor they sent
Speaker 4: you to.
Speaker 2: Yeah?
Speaker 4: Really and usually the okay, And so the insurance says,
Speaker 4: we don't care what our own doc says. We're denying it.
Speaker 11: Yeah.
Speaker 4: Yeah, when did they deny it.
Speaker 14: Uh, it was about two weeks after the incident.
Speaker 4: So the and they're claiming it was they're claiming it
Speaker 4: was pre existing.
Speaker 14: Well, they're saying that video that they got from my
Speaker 14: company doesn't show the injury happening, so.
Speaker 4: They don't say hold on, so they don't they claim
Speaker 4: it was pre existing. But even if it was pre existing,
Speaker 4: you you are covered if it hurts it more. But
Speaker 4: they're saying you had no injury. That's what they're creaming. Sure,
Speaker 4: I mean, I'm not putting I know. I want you
Speaker 4: to tell me. The insurance says after reviewing the video,
Speaker 4: we don't think it happened.
Speaker 14: Yeah, they're saying they can't see an injury and that
Speaker 14: it's not Yeah, that it's not their responsibility. Okay, So
Speaker 14: they so they denied the claim. Then I went around
Speaker 14: and found an attorney who's working on.
Speaker 4: It, okay, and to get it okay, is it is
Speaker 4: it a Worker's comp attorney?
Speaker 13: Yes?
Speaker 4: And what where is that right now?
Speaker 14: So that right now is there? He put in a
Speaker 14: motion with the director of Workman's Comp to try and
Speaker 14: get a determination and we're still waiting from there.
Speaker 11: Things right.
Speaker 14: So then for a few months my company was working
Speaker 14: with my restrictions. I have a lifting restriction and movement restriction.
Speaker 14: And then about them months ago, they had me fill
Speaker 14: out some accommodations paperwork and get stuff filled out from
Speaker 14: the doctor. I turned that in.
Speaker 11: And then.
Speaker 14: They told me that they would, you know, talk to
Speaker 14: me about it and see if they could work with stuff.
Speaker 14: But then two days after turning in the paperwork, I
Speaker 14: got a letter and had a meeting with my managers
Speaker 14: and they told me, well, we can't. We're not going
Speaker 14: to work with your accommodations anymore. And okay, they put
Speaker 14: me on an unpaid in volunteer.
Speaker 4: What is your attorney telling you about this?
Speaker 14: They're just they've told me to well, my company gave
Speaker 14: me the number for their medical leaves company.
Speaker 4: No I'm not asking that, No, no, no, no, no, I
Speaker 4: I do I want to know about like your attorney
Speaker 4: telling you about all of this?
Speaker 8: Uh, there's.
Speaker 14: They're saying. You're saying, you know that it's a it's
Speaker 14: a difficult case because there is no obvious points of
Speaker 14: injury like Hernie is. I guess are difficult. But he's
Speaker 14: hoping that the that this motion will get things started,
Speaker 14: you know, So what.
Speaker 4: Are you calling us about what can we do for you? Phil?
Speaker 4: I think you're doing everything correctly. I think you're going
Speaker 4: to have an uphill battle, you know if the video
Speaker 4: shows nothing. But were you covered by video the whole time?
Speaker 14: I don't know. I've never I've never seen the video.
Speaker 14: I requested the video several times and my company said
Speaker 14: we won't give it to you because we don't want
Speaker 14: it to go out on YouTube. And they said, well,
Speaker 14: the only way that we'll provide it is if you
Speaker 14: give us a court order, and we haven't gotten to that.
Speaker 4: But you even said you didn't have aha moment. See,
Speaker 4: whenever I was injured in the past, I had a
Speaker 4: oh god moment, but you didn't have one.
Speaker 14: Yeah, there was no like, yeah I couldn't. It wasn't
Speaker 14: when I was like lifting something I really felt. It
Speaker 14: was just like it was really uncomfortable for a bit,
Speaker 14: and then it just continued to get worse. And then yeah,
Speaker 14: toward the end of my shift was like unbearable. Then
Speaker 14: so then I reported it started the process.
Speaker 4: So and then so what do you want do you
Speaker 4: want a second? Do you want us to call one
Speaker 4: of our people, tell me what you want me to do?
Speaker 4: Because I mean really Okay.
Speaker 14: So so at this point, I'm I've been working with
Speaker 14: the leaves people trying to get a medical leave, and
Speaker 14: the doctor says that I need, you know, need a
Speaker 14: surgery in order to get the hernia fixed. But waiting
Speaker 14: to schedule a surgery until we can get the workman's
Speaker 14: comp insurance to change.
Speaker 4: Uh.
Speaker 14: And the the the leave company wants a specific date
Speaker 14: of when you know when the leave would be over.
Speaker 4: Well you don't know that, see, because you're not taking
Speaker 4: it for leave, you're taking it for for an injury.
Speaker 4: That's weird. You're in a strange situation at this point.
Speaker 4: If I were you, now this motion was filed when?
Speaker 14: So this motion was filed, get nowhere beginning of November
Speaker 14: and the well, it's also weird because the the deadline
Speaker 14: for the insurance.
Speaker 4: Just tell me, just tell me when was it? When
Speaker 4: was it filed? And then because you're gonna have to
Speaker 4: wait at least thirty days? When was it filed?
Speaker 5: Uh?
Speaker 11: Oh, I got to look at that here.
Speaker 14: I believe it was like November fourth or something.
Speaker 4: Yeah, okay, you have a while to wait, Okay. In
Speaker 4: other words, it's too soon to do anything. If you
Speaker 4: want a second opinion, I would call Cliff Enton Enton
Speaker 4: Law three. Let me give you that number. Seriously, you
Speaker 4: tell them you were on my show. You want a
Speaker 4: second opinion, He'll do it free, okay. Three oh three
Speaker 4: three three three two two to two. Okay, yeah, for sure. Okay. Now,
Speaker 4: in any case, let's see, Mark was texting me a
Speaker 4: law about something and I'm just looking at it now
Speaker 4: and I'm wondering if he can call in. Let's see
Speaker 4: what is this law you talk about? Injunction suspends enforcement
Speaker 4: of Corporate Transparency Act the US. Just okay, I gotta
Speaker 4: take this break. I'll come back and talk about this.
Speaker 4: There might be something going on we need to know about.
Speaker 4: So hang on. I'm Tom Martino. We got more coming
Speaker 4: right up. Go with a sure thing Denver's Best Roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Time for an insurance checkup free, no obligation
Speaker 4: comparison call Compass Insurance paying too much your coverage at
Speaker 4: dozens of insurance companies find out now three all three
Speaker 4: seven to seven to one. Help. You'll think you're his
Speaker 4: only customer when you choose Frank durand the real estate
Speaker 4: man dot com to list your home with Remax Alliance
Speaker 4: three all three nine two zero sixteen twenty two. Hi
Speaker 4: Tom Martino, you're a troubleshooter. Hey, people, can someone tell
Speaker 4: me if this text is true that Governor Polis and
Speaker 4: the Department of Agriculture are working on a regulation to
Speaker 4: ban puppies from entering Colorado. All dogs under sixteen weeks
Speaker 4: will be prohibited from entering the state. What if you
Speaker 4: have puppies in the state, I imagine? Or is that
Speaker 4: just transporting? Is this all crap? Is this true? I
Speaker 4: don't know, I don't know anyway, I got that text.
Speaker 4: I get all kinds of text from people and all
Speaker 4: kinds of information. Three all three seven one three talk
Speaker 4: three all three seven one three eight two five five.
Speaker 4: All right, let's keep talking. I got doctor or Joel
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Speaker 19: So just to put it simply, we can do anything
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Speaker 4: We're going to talk about that coming up, as well
Speaker 4: as anything else on your mind. Folks, oh three seven
Speaker 4: one three talks seven one three A two five five
Speaker 4: go with a sure thing Denver's best roofer Excel roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
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Speaker 4: you choose Frank durand the real Estate man dot com
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Speaker 4: nine two zero sixteen twenty two.
Speaker 1: Rip of.
Speaker 2: News.
Speaker 1: You need advice so you don't have.
Speaker 2: Come run incosas can.
Speaker 3: Shoot's gonna help come Man.
Speaker 4: Is the trouble Shooter show now Tom Martino? Hi, Tom Martino,
Speaker 4: your trouble Shooter three zero three seven one three talk
Speaker 4: three oh three seven one three eight two five five.
Speaker 4: Here to help you anyway we can, if we can,
Speaker 4: when we can, how we can. All you have to
Speaker 4: do is call us now again. I uh have with
Speaker 4: us in the studio a guest, but I welcome your
Speaker 4: calls for anything or any follow ups. And there's some
Speaker 4: things I want to talk about that just blow my mind.
Speaker 4: And maybe you can help me. Maybe you can help me.
Speaker 4: Now here's what blows my mind. I had an issue.
Speaker 4: I have a little sport aircraft and I had an
Speaker 4: issue with a row tax engine road tax. By the way,
Speaker 4: they have snowmobile engines, so they put them in little
Speaker 4: light sport airplanes. They're high powered, low weight. They're amazing.
Speaker 4: They're amazing engines. But I had a little issue. It
Speaker 4: was the weirdest issue in the world I can find
Speaker 4: in the documentation nowhere anything about how to solve the problem.
Speaker 4: As it turned out, what the problem was was the
Speaker 4: needle valve stuck in a carburetor, and then when the
Speaker 4: plane sat there because the needle valve, because fuel is
Speaker 4: gravity fed into the engine, there's a fuel pump as well,
Speaker 4: but it's gravity fed to the fuel pump, and the
Speaker 4: fuel pump then pumps it through the engine. But because
Speaker 4: just picture this, there's a high wing and the fuel
Speaker 4: drips into the carburetor when the fuel's on, and I
Speaker 4: guess I left I use I leave the fuel valve
Speaker 4: on when I store a plane. Some people say don't.
Speaker 4: And so because the needle valve was stuck open in
Speaker 4: the carburetor due to some crap gas another story, it
Speaker 4: dripped into the intake manifold and into the engine literally
Speaker 4: then seep down into the oil. I don't, No, there's
Speaker 4: nothing wrong with the engine, nothing wrong with the rings.
Speaker 4: We verified all this, but there was nothing in the
Speaker 4: documentation as to why I would have guessed in the oil.
Speaker 4: It's not like a conventional engine, you know where you think.
Speaker 4: Never mind, I but let me get to this. The
Speaker 4: point is not about this engine. So I went to
Speaker 4: my boyfriend. I call my boyfriend because I can't get
Speaker 4: a female voice anymore. I used to have one, but
Speaker 4: chat GPT four to zho I subscribe to it. It's
Speaker 4: a female, it's a male voice. So I went to
Speaker 4: my boyfriend and said, I have my wrote my rotax engine.
Speaker 4: And when when I you have to prime the oil,
Speaker 4: it burnt the oil. It's called because it's a long story.
Speaker 4: But you turn the prop and when you hear the
Speaker 4: oil gurgle, you know it's through the engine before you
Speaker 4: start it. But and then that's how you check the
Speaker 4: oil level. But I digress. When I did that fuel
Speaker 4: rushed into that oil tank and then out the overflow
Speaker 4: because it's lighter than oil, so it was on top
Speaker 4: of it and it flew and I said, oh my god,
Speaker 4: what the hell is oil fuel coming out of my
Speaker 4: oil tank? And then of course it contaminated my oil.
Speaker 4: So I had to change all that. But I couldn't
Speaker 4: figure out what's going on immediately in all the literature,
Speaker 4: not one thing, but chat GPD this is AI says, oh,
Speaker 4: you have a stuck needle valve and the carburetor. To
Speaker 4: find out which carburetor, do this, this and this and
Speaker 4: honest to god, it was amazing. It pinpointed everything. Now,
Speaker 4: Now this is AI, right, who programs that crap?
Speaker 1: Now?
Speaker 4: I've always said that AI is a search machine that
Speaker 4: takes the results and organizes them and regurgitates them to
Speaker 4: you in a way you can understand it, right, But
Speaker 4: how does it do that? Think about that? I mean,
Speaker 4: does that amaze anyone? Does that amaze anyone? Because it
Speaker 4: certainly amazes me. So, okay, I got a lot of
Speaker 4: technical friends on uh you know, I mean, I got
Speaker 4: a lot of friends on YouTube that the tech tech
Speaker 4: guys are on there.
Speaker 11: I know they are.
Speaker 4: They're they're nerds and on on my downloads. And please
Speaker 4: tell me how does AI know that? I couldn't find
Speaker 4: it anywhere in the literature, I couldn't find it online.
Speaker 4: I couldn't find it anywhere where does AI search? Does
Speaker 4: anyone really know AI? I mean, I know that we
Speaker 4: all think we do. Just like we think we understand bitcoins,
Speaker 4: we don't most of us don't. We just understand what
Speaker 4: in general it is, but we don't really understand blockchains,
Speaker 4: not really. I mean I know that an accumulation of
Speaker 4: wisdom we all do you know what I mean? Like
Speaker 4: when we all get together and the people who do it.
Speaker 4: But in any case, then I realized I do not
Speaker 4: use owner's manuals anymore. I use AI. In other words,
Speaker 4: when I'm sitting here with anything I have, and I say,
Speaker 4: for example, I had this model of so and so
Speaker 4: and I need to adjust this, I don't go to
Speaker 4: the owner's manual anymore. I ask CHAT and they tell
Speaker 4: me exactly what to do to Fike said faster than
Speaker 4: the owner's manual.
Speaker 21: I don't think many companies are sending out owners manuals
Speaker 21: with their equipment anymore anyway, So you just got to
Speaker 21: go online to their PDF and do that anywhere.
Speaker 4: That's what I meant when I say owners manuell, that's
Speaker 4: what I met. I mean, I mean online, Pete. I
Speaker 4: don't have a paper book anywhere except on the shelves
Speaker 4: to look good. I actually never have cracked a book
Speaker 4: in years. I have what do I use this books app,
Speaker 4: and I have everything on there. But in any case,
Speaker 4: you're right. You go on, you get the PDF, you
Speaker 4: look at it, or the QR code. You go to
Speaker 4: the PDF and you can search the PDF. You know,
Speaker 4: PDFs are very cool. So I have a video camera.
Speaker 4: For example, we were going out on a shoot the
Speaker 4: other day, my wife and I and I needed to
Speaker 4: do something for her with the camera hadn't done before,
Speaker 4: a more cinematic thing. And I didn't mean bother looking
Speaker 4: in the owner's manual or searching in the owner's man
Speaker 4: I simply asked, chat, how do I get this? And
Speaker 4: they tell me go to the man you do this, this,
Speaker 4: and this. Now they know about every product. I don't know,
Speaker 4: do they? So I'm in my Beamer and the Beam
Speaker 4: has this thing called uh, well, you give it a name.
Speaker 4: You name your Beamer. So let's say you name it Beamer. Hey, Beamer,
Speaker 4: take me too? And then the and it programs your
Speaker 4: GPS or Beamer. But if you said to Beamer, Beamer,
Speaker 4: how do I turn off the retract mirrors feature? It
Speaker 4: doesn't tell you. It doesn't know. But don't you believe
Speaker 4: that every single device will be a smart device with
Speaker 4: AI built in? I mean, why would anyone look at
Speaker 4: an index or a search or a PDF or why
Speaker 4: why if you can sit in your car and it's
Speaker 4: just like Star Trek. I swear to God, you can
Speaker 4: sit in your car. I mean, you can sit in
Speaker 4: your car and say, hey, Beamer, set cruise speed to
Speaker 4: sixty seven boom, or Beamer, adjust my headlights so they
Speaker 4: do bright and dim automatically or whatever, you know whatever.
Speaker 4: I'm trying to come up with something.
Speaker 12: So I'll just be impressed on I can sit back
Speaker 12: and say, uh, Beamer, give me an earld gray tea
Speaker 12: like captain, Uh.
Speaker 13: What's the name? Because you're doing thought track.
Speaker 4: Well, you're thinking star Treking Bones was the one that
Speaker 4: talked to the computer mostly, didn't he or who no, no,
Speaker 4: not Bones. He was the doc who talked to the
Speaker 4: computer and would yell at it, you know, and it
Speaker 4: was it was a captain now he would say, get me.
Speaker 4: It was anyway, it was one of these idiots. Here's
Speaker 4: what I want to say, the owner's manuals nowadays you
Speaker 4: don't need you need something that talks like for example,
Speaker 4: why wouldn't you be able to have that built into
Speaker 4: your refrigerator with an app? Right, So you go on
Speaker 4: the app and you say, refrigerator, I want to set
Speaker 4: the freezer of so many degrees or I want to
Speaker 4: set the refrigerator to me. I am I must use
Speaker 4: AI one hundred times a day. I swear to God,
Speaker 4: I do. If I look at my past chats here,
Speaker 4: you would laugh at me. And I'm telling you, folks,
Speaker 4: I'm the reason I'm talking about this. It's the best
Speaker 4: consumer product, in my opinion, in the last ten years. Okay,
Speaker 4: so I'm looking at my history here. Let me see
Speaker 4: where do I find it?
Speaker 13: Yeah?
Speaker 4: I have my history here, and okay, my garment in
Speaker 4: my helicopter. I needed to upgrade the database, update the
Speaker 4: database and the firmware. Now I didn't look at garment.
Speaker 4: I could, but it takes forever to find what you need.
Speaker 4: So I just said, I just literally asked a question
Speaker 4: and it told me exactly. Okay. I even asked this,
Speaker 4: why does my MacBook pro disutilities default to blah blah blah,
Speaker 4: and and it tells you does the lock button on
Speaker 4: the SD card prevent it? Whatever? I ask it? Stuff Pepe.
Speaker 4: My wife jokes at me and she says, my god,
Speaker 4: you know you have a relationship with this thing. So
Speaker 4: what I'm asking you is have you taken advantage of it?
Speaker 4: Have you taken advantage of chat yet? Because if you do,
Speaker 4: you'll be amazed. It's almost like it is not worth
Speaker 4: looking stuff up anymore. You just ask it now, and
Speaker 4: not all AI is created equally. I've noticed that the
Speaker 4: worst one I had was Microsoft's the one I used
Speaker 4: to have at Microsoft. It was so forgettable I forgot it. Copilot, Yeah,
Speaker 4: the Copilot, and then Chat. I like, there's another one
Speaker 4: called City. They're not all the same. I seem to
Speaker 4: think Chat GPT is to me is the major one.
Speaker 4: But in any case, I have been studying how they
Speaker 4: program it, and I told you, like, they hire people
Speaker 4: who don't don't have jobs in Africa, hundreds and hundreds
Speaker 4: and hundreds of people in a village to look at
Speaker 4: images and classify them. But how do they know about
Speaker 4: owners manuals and stuff. Does it just go out to
Speaker 4: the internet and search. Does anyone know anyway? So I
Speaker 4: believe that you know. And it's not like I'm a
Speaker 4: big genius of predicting the future. There's not that. Every
Speaker 4: single interaction we have with the device, whether it's setting
Speaker 4: our clocks or and you don't even have to set
Speaker 4: clocks anymore with the satellite features, but it's changing our
Speaker 4: lives completely, and to me, it's one of the greatest
Speaker 4: products ever. Now. I even asked about drugs and about
Speaker 4: dosages and about everything everything, And I hear now that
Speaker 4: it's going to start actually predicting the weather. Now, think
Speaker 4: about that, it will be predicting the weather. And if
Speaker 4: I was a weathercaster, I mean hell, I would be
Speaker 4: a I would What can it not do? It can
Speaker 4: take It can find out what the weather's going to
Speaker 4: be based on atmospheric conditions. All the data is out
Speaker 4: there right now. They can predict and and the people
Speaker 4: are working on the weather prediction models right now say
Speaker 4: that they've been ninety eight percent. And when they're not one,
Speaker 4: it's because of something they put in wrong or told
Speaker 4: it to look elsewhere. So what do you think? Is
Speaker 4: it something do you use?
Speaker 13: Do you use it?
Speaker 4: Joel? Do you use AI at all? You don't?
Speaker 11: Huh.
Speaker 4: You seem like a technical guy. I don't know why
Speaker 4: you would do you do you?
Speaker 17: I use search engines a lot, but I've never used it.
Speaker 13: Okay, I'll come. I just asked my ex wife. She
Speaker 13: knows everything.
Speaker 4: Yeah, that's true. Well she left you that she knew
Speaker 4: enough to do that. Here's the thing I want to
Speaker 4: tell you, though. Search engines are fine, but they're not
Speaker 4: even close, not even close to what AI can do.
Speaker 4: So you know, I know that a lot of a
Speaker 4: lot of issues. A lot of people have, you know,
Speaker 4: the moral issues with AI. I have none right now,
Speaker 4: because it's how you use it that makes it moral
Speaker 4: or immoral. And I've asked it questions that I didn't
Speaker 4: think it would answer me. I asked about cheating on something,
Speaker 4: and it answered me, okay. There is an illusion in
Speaker 4: some of the software that when you do updates. Let's
Speaker 4: just say you had three or four different aircraft with
Speaker 4: the same kind of radios and for years you've been
Speaker 4: paying for updates for each one. And it told me,
Speaker 4: and by the way, there's nothing in the world that
Speaker 4: says this is against the law or anything, but it
Speaker 4: told me how to short circuit that, so you use
Speaker 4: the same update for all the radios because they're all
Speaker 4: the same. AI told me that. AI didn't preach to
Speaker 4: me saying, now you know this is wrong. You should
Speaker 4: be buying three different subscriptions. It didn't even say that. Now,
Speaker 4: I want to know if anyone has asked AI something
Speaker 4: that it would not answer. I think it doesn't answer
Speaker 4: some political things if you ask who's the best candidate
Speaker 4: or something like that. But I think you're cheating yourself
Speaker 4: if you haven't used it. Three oh three seven one
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Speaker 4: Time for an insurance check up free, no obligation. In comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out Now three oh three seven
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two.
Speaker 11: Times.
Speaker 4: Tom Martino, you're troubleshooter three oh three seven one three
Speaker 4: talks seven one three eight two five five. So what
Speaker 4: I'd like to know is how far do you think
Speaker 4: AI will go did you know okay? One used as
Speaker 4: uh Ai? So which one? If so?
Speaker 17: Okay?
Speaker 4: Yeah? The AI app? Somebody asks the one I look,
Speaker 4: and I've tried them all okay, and the Google isn't bad.
Speaker 4: The Gemini right now that I'm gonna trial with, but
Speaker 4: it bugs you. Gemini bugs you, meaning it's all over
Speaker 4: your computer. So when you start writing something, it says,
Speaker 4: can I clean this up for you?
Speaker 2: And all that.
Speaker 4: I like chat GPT four, Oh that's the one I'm
Speaker 4: subscribe to. Now you can get it on your phone
Speaker 4: and talk to it, or you get it on your
Speaker 4: computer and you type into it. But that's what I use.
Speaker 4: Now they're coming out with AI, well, not coming out there,
Speaker 4: it's out AI people who answer your phones. They're chatbots,
Speaker 4: not typed chatbots, but verbal chapa and and I think
Speaker 4: or I had some examples of them. But they're so incredible,
Speaker 4: incredible they blow your mind. They can actually make outbound
Speaker 4: calls and set appointments for you. And I talked to
Speaker 4: someone one time who wanted to get into this, and
Speaker 4: I listened to them, and I received a call from
Speaker 4: one upon my request as a demo, and I threw
Speaker 4: curveballs at it, so it would say, you know, i'm
Speaker 4: calling about alternative forms of energy, are you interested? Or
Speaker 4: something like that. It didn't actually use a yes or
Speaker 4: no answer. It kind of kind of hooks you have
Speaker 4: you heard about this? And I said, oh, yeah, yeah,
Speaker 4: and I've heard about this solo and whatever. And then
Speaker 4: it would ask me leading questions. They didn't leave it
Speaker 4: for a yes or no. I guess you could just
Speaker 4: hang up, but it was very intuitive. And then I said, well,
Speaker 4: I'm too busy. Well, we're all busy. I'm so sorry.
Speaker 4: Do you have a time when I can call back.
Speaker 4: I'd love to schedule this to give you a free
Speaker 4: trial period of something or other. It was so incredible.
Speaker 1: It really was.
Speaker 4: Because I wasn't talking to a per and it was
Speaker 4: reacting in real time to what I was saying. Now again,
Speaker 4: I hope I'm not sounding like some guy who just saw,
Speaker 4: you know, there's a flying machine. I don't mean to
Speaker 4: sound like that, but certainly a lot of people they
Speaker 4: really can't not be mystified by this damn thing, you know.
Speaker 4: They can't. They can't not be all right, I got
Speaker 4: a text. They want to know about semiglutide or truepetite. Tom,
Speaker 4: you talk about both, why do they harry both? Isn't
Speaker 4: there one or the other? And Okay, so that that
Speaker 4: really is a good question. So which one? Which one
Speaker 4: should they use?
Speaker 19: Well, Tur's eppetite is more expensive. It's also a more
Speaker 19: specific drug, so it has less side effects. Although both
Speaker 19: drugs have very limited side effects, but truzeppetite seems to
Speaker 19: be a little bit cleaner. People have less side effects,
Speaker 19: people lose weight a little bit faster on it. Some
Speaker 19: people prefer that drug. Also, patients that require higher dosages
Speaker 19: of some meglotide, it's cheaper for them to switch over
Speaker 19: to There's appetite because it's a stronger so.
Speaker 4: You can use less of that for the same effect
Speaker 4: of the semaglutide. Right, some people only need a little
Speaker 4: bit of some semiglutide. Other people need so much that
Speaker 4: it just makes more sense for them to switch to
Speaker 4: Tur's appetite, which is a more powerful drug. Okay. Now,
Speaker 4: as far as length of time for weight, somebody asks
Speaker 4: how long does it usually take? And I don't even
Speaker 4: know what to say on that, because it depends on
Speaker 4: how much you want to lose. But I mean, I
Speaker 4: can tell you from personal experience, within one week, I
Speaker 4: was eating less without realizing. See, it is so insidious. No,
Speaker 4: that's not a good word. It's so I don't know
Speaker 4: automatic that it's like you don't notice it working.
Speaker 19: Yeah, I would say, as a rule with I'm about
Speaker 19: thirty percent of body weight in about three months god.
Speaker 4: And a week to feel it. Yeah, And then, like
Speaker 4: I said, you feel no different. You just don't eat
Speaker 4: as much and you're it's almost I don't even know
Speaker 4: how it worked, honest to god. You know, years and
Speaker 4: years and years ago. I was really fat years ago. Okay,
Speaker 4: I was two twenty five actually, and my doctor had
Speaker 4: me this was unhealthy back at the time. This was
Speaker 4: in another time. You remember Fenn Finn.
Speaker 2: Yeah.
Speaker 19: Anyway, there are still some clinics that prescribeugh fetter me
Speaker 19: that prescribe basically amphetamine.
Speaker 4: So unhealthy. But and jittery and artificial is what I mean.
Speaker 4: This is so natural you don't even feel it working.
Speaker 4: You don't even mix your body's own hormone exactly, so
Speaker 4: you don't know you're even on anything at all. You
Speaker 4: don't know anything. You just know that you're not eating
Speaker 4: as much. Now someone else wants to know how oh,
Speaker 4: how long do people usually go on it like? Or
Speaker 4: hold on? Here's another one we both about time. One
Speaker 4: is do you do you require a contract? So tell
Speaker 4: me how that works. I don't even know how that works.
Speaker 8: No.
Speaker 19: That's one of the unique things about my clinic that
Speaker 19: you don't get with these online clinics that are national
Speaker 19: or some of these other clinics is we don't have
Speaker 19: people sign committing to multi month contracts with us. You
Speaker 19: go on as you need to, and you go off
Speaker 19: as you need to. We have patients that are on
Speaker 19: maintenance dosages in perpetuity. We have patients that go on
Speaker 19: for a couple months at a time and then go
Speaker 19: off and then come back to us, you know a
Speaker 19: few months later, and just use it as needed to
Speaker 19: maintain what they need. Sometimes people reach their goal and
Speaker 19: that's it.
Speaker 2: You know.
Speaker 19: One thing that I pride myself in in our clinic
Speaker 19: in is that we treat each patient individually. So whatever
Speaker 19: your goals are, we're able to tailor our treatment protocol
Speaker 19: to fit what it is that you want. So we're
Speaker 19: not locking you into a year's worth of care. We're
Speaker 19: not locking you into a certain medication one or the
Speaker 19: other or a certain dosage. We work with you to
Speaker 19: get to where you need to go. You know, we
Speaker 19: start with a small dosage and we ramp that up
Speaker 19: to the effective dosage. And that can be different for everybody.
Speaker 19: But unlike most clinics, we don't do it in a
Speaker 19: cookie cutter manner. You'll be communicating with our patient coordinator
Speaker 19: and our medical and your doctor.
Speaker 4: Your doctor's grace. I love it.
Speaker 19: Your doctor adjust down or adjust up, or stop or
Speaker 19: begin or whatever it is.
Speaker 4: Your goal with Denver Regen dot com is the easiest way.
Speaker 4: You still don't really like the phone calls as much.
Speaker 4: It's Denverregion dot com.
Speaker 2: You go in.
Speaker 19: You the easiest thing to do is right on our
Speaker 19: front page. You can you can put your demographic information. Yeah,
Speaker 19: that's the right and we get back to you within
Speaker 19: the same No, I know you do.
Speaker 4: Hey, Charlen, you want to talk about your twenty thirteen Hyundai.
Speaker 4: What's happening with it?
Speaker 22: Well, what happened with it is in May, at the
Speaker 22: beginning of May of this year, I drove my car
Speaker 22: from my house to my bank, and on the way
Speaker 22: from the bank, I was coming home, the check engine
Speaker 22: night came on. Huh so I'm really close to THENDAI,
Speaker 22: their foundation Hyundai, and I drove it in there and
Speaker 22: they told me that I couldn't drive it any further
Speaker 22: because of the check engine.
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Speaker 4: Wait time for an insurance checkup free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. Hi Tom Martina here
Speaker 4: three oh three seven one three talk three oh three
Speaker 4: seven one three eight two five five. All right, let's
Speaker 4: continue the festivities. And talked to Shirlene. So she pulls
Speaker 4: into the dealer when her engine light's on. They say
Speaker 4: you can't drive it, which could or could not be true. Normally,
Speaker 4: that's not true. Normally you can drive with an engine light.
Speaker 4: If there is any problem, it usually goes into a
Speaker 4: limp mode. But anyway, they told you you couldn't drive? Then,
Speaker 4: what Charline?
Speaker 23: Okay? So I left it there and then I think
Speaker 23: it was like I think it was two weeks. They
Speaker 23: called and said they had the diagnosis. Gun, I'm sorry
Speaker 23: and they and of course I made you five years old.
Speaker 23: Oh my daughter was there when they did that.
Speaker 4: And they said, so did you leave your car there, Shirlene?
Speaker 23: Yes, I did. It was there for two weeks.
Speaker 4: Okay.
Speaker 23: They told us what was wrong with it and what
Speaker 23: it was doing when I was driving it is that
Speaker 23: it would be really stroll and then it would kind
Speaker 23: of catch up and then I could, you know, to
Speaker 23: go faster. Well, we got it. My daughter's son in
Speaker 23: law is a mechanic. He worked for Mercedes, so we
Speaker 23: figured that he could take care of what all that
Speaker 23: stuff was.
Speaker 4: Okay, wait, Charlene, Charlene, you said they kept it for
Speaker 4: two weeks. Yes, did they work on it? Did you
Speaker 4: ask them to fix it? No? Then why was it Wait,
Speaker 4: I'm I'm a little confused. Why did you have it
Speaker 4: there for two weeks If they weren't working on it.
Speaker 23: They needed it therefore to do the diagnosis?
Speaker 4: Okay, that was just for the diagnosis. Yes, And what
Speaker 4: did they say the diagnosis.
Speaker 23: Was, well, they said that there was You know, my
Speaker 23: brain doesn't remember all this stuff. I do have paperwork
Speaker 23: for all of it. But they said that there was
Speaker 23: certain things that needed to be replaced, a coil of
Speaker 23: some sort.
Speaker 4: Okay, how much was all this going to cost you?
Speaker 23: I think it was four thousand dollars.
Speaker 4: Four thousand dollars, yes, okay, and you decided I'm going
Speaker 4: to let my son in law do it.
Speaker 23: Right, My daughter bought all the parks and he started
Speaker 23: taking it apart and replacing things. And when as he's
Speaker 23: doing this, he sees that the engine is blown. So
Speaker 23: he put everything, He took every all the new stuff
Speaker 23: out of it, put the old stuff back in, and
Speaker 23: my son in law put it on a trader and
Speaker 23: hauled it into Hyundai.
Speaker 4: Well it's not their fault necessarily, is it.
Speaker 23: Well?
Speaker 17: What happened after the car got hauled back into Hyundai?
Speaker 5: You know?
Speaker 4: Surelean, I want to back up. You were having problems
Speaker 4: with this. The engine light came on and they had
Speaker 4: it for two weeks. Okay, do you think they blew
Speaker 4: your engine?
Speaker 18: No?
Speaker 23: No, that was already done.
Speaker 4: Okay, but wow, okay, I get it. So he saw
Speaker 4: that the engine was. He said, the engine was blown
Speaker 4: and he said take it back to Hyundai? Is that right?
Speaker 11: Yes?
Speaker 23: And that's what my son in law did.
Speaker 4: He how many miles on this car? And he how
Speaker 4: many miles on this car?
Speaker 23: Shirleen, forty three thousand?
Speaker 11: And what?
Speaker 4: Yes, you shouldn't have a blown engine with forty three
Speaker 4: thousand miles on it?
Speaker 23: Definitely not. So there was there was quite a lot
Speaker 23: of you know, I would call him, I'd say is
Speaker 23: the car done yet? And of course at that time
Speaker 23: then they called it.
Speaker 4: You know, what did your son in law say was
Speaker 4: wrong with the engine? What did he say? Did he say?
Speaker 4: How he knew it was blown? And what he meant
Speaker 4: by that?
Speaker 23: My son in law I got her husband knew it
Speaker 23: because I guess I'm not I don't remember exactly what
Speaker 23: it was, but he said you could see that it
Speaker 23: was bold. So then he, like I said, they took
Speaker 23: it back.
Speaker 4: All right? Are you trying to get the dealer to
Speaker 4: fix it right now? Is that where we're at right now?
Speaker 23: It's been fixed. I finally got it back.
Speaker 1: YEA.
Speaker 4: Well, let's get to the park that you're calling about then,
Speaker 4: because we're going through a whole story. I'm not sure.
Speaker 4: I need to know so right now they fixed it.
Speaker 23: Yes, they said the engine the new engine were sixteen
Speaker 23: thousand dollars.
Speaker 4: That's about right.
Speaker 23: Okay. So I got with Sunday and they agreed that
Speaker 23: I would only have to pay eighty percent.
Speaker 4: That's I'm sorry, that's what I would That's wonderful.
Speaker 23: But I didn't get the car rap and turn I remember,
Speaker 23: and I didn't get allowed as September.
Speaker 4: But I don't like Shirlene on. Shirlene, forgive me, and
Speaker 4: I respect your age. Trust me. I'm not that far away.
Speaker 4: I need to ask you a question, dear. What are
Speaker 4: you calling about?
Speaker 11: So far?
Speaker 4: It sounds like you're being treated pretty well. What are
Speaker 4: you calling about?
Speaker 23: Just the fact that it took him so long?
Speaker 4: Oh my god. And they're paying for eighty percent of
Speaker 4: an engine on a thirteen year old car.
Speaker 10: I think your call should have been to compliment Hundi
Speaker 10: for paying eighty percent of after twelve years.
Speaker 17: Oh my god. What a phenomenal service on the part
Speaker 17: of Hyundai.
Speaker 4: Yeah, okay, I mean, oh no, no, listen, Shirlene. I
Speaker 4: don't want you to feel bad. I think I think
Speaker 4: you did you really get a brand new engine.
Speaker 23: Yes, and apparently the engines and that all of the
Speaker 23: car I was just one year out of that. You know, warranty.
Speaker 2: No, I know that.
Speaker 4: I know that they didn't have to pay anything. I'm
Speaker 4: still curious. I'm still curious as to why the engine blew.
Speaker 23: You don't have no idea. Oh I talked to someone
Speaker 23: there and they said, sometimes that just happens. And you know,
Speaker 23: I guess that could be an answer.
Speaker 4: I'm telling you the truth, Okay, Shirlene. I have no
Speaker 4: allegiance to Hyundai or I don't even know what dealer
Speaker 4: we're talking about. What dealer is it?
Speaker 23: Foundation Founding?
Speaker 4: I have no allegiance to any of those. And I'm
Speaker 4: telling you, Shirlene, if you if you got a brand
Speaker 4: new engine and Hyundai paid eighty percent of it and
Speaker 4: you only had forty three thousand miles on the body,
Speaker 4: you have a new car.
Speaker 23: Oh, yes, yes, I have a new car because I
Speaker 23: have a new engine.
Speaker 4: How much go Oh my goodness, listen, Shirlene, I don't
Speaker 4: think I could. What were you hoping we would say
Speaker 4: to you, Well.
Speaker 23: You're pretty much taken care of what I wanted to
Speaker 23: find out. I just needed to find out if if
Speaker 23: I was being if I were treated right, I.
Speaker 4: Think you were, Charlene. But it reminds me of a story.
Speaker 4: It really reminds me a story. Whether this woman is
Speaker 4: out in the ocean with her son and he's a
Speaker 4: little boy, and he was swimming and the waves took
Speaker 4: him away, the big giant tidal wave took them away,
Speaker 4: and she looks up to God and says, God, how
Speaker 4: can you do this to me? How could you do this?
Speaker 4: You took my only son. And all of a sudden
Speaker 4: God restores the boy. He comes, He comes, floating back,
Speaker 4: gets up and says mom, Mom, I'm okay. And she
Speaker 4: looks up in heaven and said he had a hat.
Speaker 4: We have more coming up. Go with a sure thing
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Speaker 4: sixteen twenty two. Hi Tom Marshano, your troubleshooter three oh three,
Speaker 4: seven to one three talks seven one three eight two
Speaker 4: five five. We're running at a time, So hold on,
Speaker 4: let's talk Joe, Let's get some Okay, So hair restoration,
Speaker 4: we didn't get into that as much, but you do
Speaker 4: the hair transplanting as well as the exosomes, which by
Speaker 4: the way, are part of stem cells, plus their own
Speaker 4: stem cells right right.
Speaker 19: So we have solutions for people with you know, big
Speaker 19: bald areas, We have people solutions for people with thinning hair.
Speaker 19: We can do anything that any other kind of can do,
Speaker 19: So any transplant clinic we can do the same type
Speaker 19: of transplant. What we do that's different, uh, is we
Speaker 19: can use your own stem cells to help restore hair,
Speaker 19: keep your hair from falling out. You know, the most
Speaker 19: important thing that people don't think about with a hair
Speaker 19: transplant is you want to maintain the hair that you
Speaker 19: already have, so you don't just have a hair transplant
Speaker 19: with hair falling out around it. And so one of
Speaker 19: the ways that we do that and make sure that
Speaker 19: that you maintain your hair is by using your own
Speaker 19: stem cells. So a combination of your own stem cells
Speaker 19: on the first treatment, followed up by two more treatments
Speaker 19: at one month intervals. That includes stem cells like what
Speaker 19: you said is a byproduct of exosomes, which is a
Speaker 19: byproduct of stem cells, along with platelets from your blood.
Speaker 19: We'll keep your hair growing and keep it restored and
Speaker 19: keep it from falling out.
Speaker 4: All right. By the way, people, what we were talking
Speaker 4: about when we talk about exosomes, they are as They
Speaker 4: are a great part of the stem cell and they
Speaker 4: do work. Okay, Back when I was saying don't ever
Speaker 4: take stem cells that are shipped to a clinic, we
Speaker 4: were talking about the old days. Exosomes are pretty cool.
Speaker 4: We got more coming. I mean, we'll see you tomorrow.
Speaker 4: Save all your problems for me.