Speaker 1: Rip bad news, need.
Speaker 2: Advice, so you don't have.
Speaker 3: Come running.
Speaker 2: Just suss as we can. Shooter's gonna help coming man.
Speaker 4: This is the Troubleshooter Show now, Tom Martine.
Speaker 5: Welcome, Welcome, my friends to the only show of this came.
Speaker 5: We're here to solve problems, answer questions, take complaints. Our
Speaker 5: goal in life is to make your life just a
Speaker 5: little bit better. We're here to educate and we're here
Speaker 5: to really go after the bad guys. You've been dealing
Speaker 5: with a bad contractor maybe a bad landlord, a bad dentist,
Speaker 5: a bad attorney. I don't care what it is. That's
Speaker 5: what we do, and we do it very well. We
Speaker 5: have recouped over three hundred listen to this, three hundred
Speaker 5: million dollars cash merchandise exchanges refunds directly due to this show.
Speaker 5: We've got a couple of guests. They're gonna be showing
Speaker 5: up here in a few minutes. They're running late. They
Speaker 5: must be coming from the South because going through Castle
Speaker 5: Rock was insane.
Speaker 6: Well, Matt with Paragon Services definitely coming from the Springs.
Speaker 5: Yeah, Mark Schamansky match Stanford. We're gonna be talking public adjusters.
Speaker 5: We're gonna be talking a little bit of construction, and
Speaker 5: of course we're gonna be talking about whatever you want
Speaker 5: to discuss. We have lines open. Three oh three seven
Speaker 5: one three a two five five three oh three. Martino,
Speaker 5: get those calls in. It's a great time to get
Speaker 5: him in right now. Three zero three seven one three
Speaker 5: eight two five five.
Speaker 3: Wow.
Speaker 5: Uh Man, that airline crash, Deputy d Wow. I have
Speaker 5: not seen anything like that where you can see it
Speaker 5: right on video. I assume you saw it.
Speaker 7: Yeah, I saw it.
Speaker 8: Man.
Speaker 7: What a tragic, tragic thing, and a perfect reminder of
Speaker 7: a carbon copy, almost the carbon copy reminder of what
Speaker 7: happened dur in the eighties. Yeah, the Florida airliner that
Speaker 7: went right in the river right about the.
Speaker 5: Same right about the same place. It was kind of crazy.
Speaker 5: I just finished before hopping on air listening to our
Speaker 5: president talk about it, and man, he's saying, this is
Speaker 5: all because of dei hires. He's basically saying, you know,
Speaker 5: he's alluding to the fact that the controller basically had
Speaker 5: him at the exact same height, which is crazy, same altitude.
Speaker 5: But he can't figure out why the helicopter pilot wouldn't
Speaker 5: have seen it. Although that could be answered if they
Speaker 5: had the night vision on. My understanding is night vision
Speaker 5: if you have a big headlight, and that's what these
Speaker 5: jets basically have on when they're landing. I mean, that
Speaker 5: can be blinding. I mean I've never wore night vision,
Speaker 5: but I've heard that.
Speaker 7: I have, and it's very forward looking. It's like looking
Speaker 7: through binoculars. So you don't have this, you know, a vision,
Speaker 7: you have no peripheral.
Speaker 5: Yeah, So it's just it's kind of crazy. When he
Speaker 5: started talking about DEI, he was reading stuff from I
Speaker 5: guess the Obama administration, possibly the Biden or both that
Speaker 5: was basically saying they needed they were going to hire
Speaker 5: people for these roles, which is crazy, that had mental problems,
Speaker 5: people that had big time handicaps, people that maybe couldn't hear,
Speaker 5: people that couldn't see, which makes almost no sense. I mean,
Speaker 5: they went into what they were looking for to fill
Speaker 5: these positions, and I wish I actually had it in
Speaker 5: front of me because it was it was crazy. They
Speaker 5: were saying they were looking that they needed some of
Speaker 5: the hardest people to find jobs for people with mental issues. Well,
Speaker 5: of course it is, but they were saying, we're going
Speaker 5: to fill these kind of roles. I mean, that's just insane.
Speaker 5: If there's truth to that, It's one of those things.
Speaker 5: I love Trump. People that listen to the show know that,
Speaker 5: But sometimes he says things where you go, are you
Speaker 5: sure about that? Are are you sure you're actually reading
Speaker 5: from something that says they want to hire mentally screwed
Speaker 5: up people for this job?
Speaker 7: Yeah? You know, Trump makes some crazy statements, but a
Speaker 7: lot of times it turns out they're somewhat grounded in reality.
Speaker 5: Well I think they are too, But I mean this, Suzanne,
Speaker 5: you were in there listening to it him. What did
Speaker 5: you make of that presser of true?
Speaker 9: It's kind of scary to think who is running our
Speaker 9: traffic control rooms right now? That's really scary. Yeah, according
Speaker 9: to what Trump was saying, that's just me.
Speaker 5: Apparently when Obama came in, they were saying it's too white.
Speaker 5: Literally he you know, he's quoting a newspaper article from
Speaker 5: someone that was actually in that presser from like twenty fourteen,
Speaker 5: and they're like, hey, this this FAA is too white.
Speaker 5: We've got to hire a more diverse crowd, and not
Speaker 5: only diversity in color, but diversity in you know, disabilities,
Speaker 5: mental prepared I mean, it's like, it was really crazy
Speaker 5: to listen to it. It's nuts how quick things going.
Speaker 5: And then I promise I'll get to the phones three
Speaker 5: oh three seven one three eight two five five. The
Speaker 5: other thing I wanted to ask both you about, though,
Speaker 5: how about Quintanamo Bay. Wow, Quintanamo Bay, we are going
Speaker 5: to be shipping illegal aliens that are that are the
Speaker 5: worst of the worst. We're talking the rapists, the thieves,
Speaker 5: the child molesters, the drug dealers. We're gonna be shipping
Speaker 5: them to Cuba.
Speaker 7: Can you imagine, dude, they're making room for thirty thous
Speaker 7: thirty thousand bedsers.
Speaker 5: Hey, we own the place, right, I mean really, that's
Speaker 5: our land, that's our territory, and we have the beds.
Speaker 5: My dad was so pissed off last night when I
Speaker 5: brought that up. He speak a big time liberal, but
Speaker 5: I said, wow, Quintanamo Bay. Give it to Trump man.
Speaker 5: He's using the space, using the beds. Mark Shamanskmi Genesis
Speaker 5: Total Exteriors, joins us. Mark, you can kind of hear
Speaker 5: the conversation we're having in any thoughts, we were talking
Speaker 5: about the DEI hires. Trump just got finished with a
Speaker 5: presser over the airline crash. Did you hear it?
Speaker 8: No?
Speaker 5: I did not, And he's basically blaming, of course, the
Speaker 5: Obama administration and the Biden administration. I guess when he
Speaker 5: came into office after Biden, he signed executive orders saying, hey,
Speaker 5: we're not going to fill jobs at the FAA because
Speaker 5: of someone's color or if they check a certain box. Right,
Speaker 5: We're going to do it off of merit. These have
Speaker 5: to be the smartest people in the world.
Speaker 10: It say, it's the most stressful job there is.
Speaker 5: It takes lie, it takes years off people's lives.
Speaker 10: That's right here.
Speaker 5: I mean like literally, like they die five or ten
Speaker 5: years before the average Joe, which is insane. So when
Speaker 5: apparently Obama came in and said it's too white, so
Speaker 5: we have to start checking boxes depending on you know, religions,
Speaker 5: different countries, different colors, different everything. So Trump changed that
Speaker 5: back to a merit based system where basically they look
Speaker 5: at one thing, can you do the job the best?
Speaker 10: Well? And yesterday's proof of that.
Speaker 7: Yeah.
Speaker 5: So then apparently Obama he had that. Trump comes in
Speaker 5: fixes it. Then twenty twenty happens in Biden. Biden actually
Speaker 5: changes it to worse than what the Obama people were
Speaker 5: doing so. Now Trump three days ago once again wants
Speaker 5: to go back to merit sign the executive order. But
Speaker 5: it's crazy. How about the GITTMO thing? Real quick? Any
Speaker 5: thoughts on that? Do you have any problem with murderers
Speaker 5: that don't belong in the country. But we're not talking
Speaker 5: the average Joe blow walking around in front of home depot.
Speaker 5: We're talking people with you know, a thousand Fenton All pills,
Speaker 5: if not one hundred thousand. We're talking child rapist. We're
Speaker 5: talking the worst of the worst murderers. See, why are
Speaker 5: they here in the first place. They should have never
Speaker 5: been here in the first place. Well, they're here because
Speaker 5: of Biden, in.
Speaker 10: My opinion, I understand, But I mean, here you go.
Speaker 5: It's nuts, all right, folks. Real three seven one, three eight,
Speaker 5: two five five. I digress. We're Stanford.
Speaker 6: See I'm way, he's he's in traffic coming from the spring.
Speaker 10: Traffic was bad today.
Speaker 11: I got hung up for six Golden Ish, yeah, and
Speaker 11: I got hung up on sixth Avenue.
Speaker 7: Dude.
Speaker 5: Castle Rock was like a whole different place.
Speaker 9: It's a blizzard.
Speaker 5: It's a blizzard. Then by the time you get to
Speaker 5: like Lincoln on twenty five. You have just fine.
Speaker 10: It was snowing by you.
Speaker 5: Oh my god. We had probably four inches of snow
Speaker 5: before we light out. Wow, and it said you see
Speaker 5: little crystals. Like the only good part about that stuff.
Speaker 5: You can get the snowblower out and like clean your
Speaker 5: deck and stuff off with the snowblower or I'm sorry,
Speaker 5: the leaf blower, the blower, the blower blower. Hey, Paul,
Speaker 5: what's going on? Man?
Speaker 10: Oh?
Speaker 12: All right, I'm just sitting here trying to stay warm.
Speaker 5: Now, you the same thing. You know, it was pretty
Speaker 5: cold coming in, but it's nice and cozy in the studio.
Speaker 5: I've got good company with me. So what's going on
Speaker 5: with this Repoh?
Speaker 12: You know, let me tell you that. Let me tell
Speaker 12: you a story. And this is all one true. I
Speaker 12: have proof of everything, thank god. I recorded all my
Speaker 12: convers you know, eighty percent of my conversations with these
Speaker 12: people on both ends, the repossession and the lender. So
Speaker 12: this is what's going on, you know. Uh, I think
Speaker 12: that's the payments not go through. And I swear I
Speaker 12: got that situated that they were taking the money out
Speaker 12: of the right account, but I guess they weren't. I
Speaker 12: don't know. How they lost the information of my address
Speaker 12: to my house. They were sending to my parents' house
Speaker 12: for some reason.
Speaker 5: So they were sending like, I'm sorry, Paul, let me
Speaker 5: let me clarify something. So you were you you possibly
Speaker 5: missed some payments, but you thought you got caught up.
Speaker 5: But if they were still sending you notices that you
Speaker 5: were late, you weren't getting them because they were going
Speaker 5: to your folks house. Is that right?
Speaker 12: Yeah?
Speaker 5: All right, now hold on, hold on, I got to
Speaker 5: take this break. I promise you're up first, Kurt, your
Speaker 5: up second. Whoever's online three with a Mike Shaw deal,
Speaker 5: you'll be up at after that. In line four is
Speaker 5: full as well. We got a lot of kicking this
Speaker 5: morning on the Troubleshooter Show.
Speaker 13: Go with a sure Thing Denver's Best Roofer Excel Roofing
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Speaker 14: You don't pay a cent until you're content.
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Speaker 13: call Compass Insurance paying too much your coverage at dozens
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Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the real estate man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: oh three nine two zero sixteen twenty two.
Speaker 5: All right, folks, three oh three seven one three eight
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Speaker 5: Now I got to get back to Paul. So, Paul,
Speaker 5: you missed a couple payments. The car company. Did you
Speaker 5: buy it at one of these buy here, pay here
Speaker 5: places this car?
Speaker 12: No, I got it a Chevy dealership. It's a twenty
Speaker 12: eighteen Chevy thirty five hundred flatbed. Okay, I bought it
Speaker 12: brand new.
Speaker 5: So you missed a couple payments, but you thought you
Speaker 5: got caught up.
Speaker 12: Yeah, yeah, And you know I paid the truck completely off.
Speaker 12: Asia was repote on the fifteenth.
Speaker 5: Wait a second, when did you pay it completely.
Speaker 12: Off on the twenty first? So it was every business
Speaker 12: day after the the fifteenth, So the sixteenth, I paid
Speaker 12: my maximum amount to the lender, which is three thousand,
Speaker 12: and I paid on the seventeen, three thousand, and then
Speaker 12: it was you know that was a Friday.
Speaker 5: Then wait, wait, wait, Paul, Paul, Paul, Hold on a second,
Speaker 5: when did you completely pay the vehicle off?
Speaker 12: When was that on the on the twenty first? Of
Speaker 12: what of you know this last? You know one twenty one,
Speaker 12: that's twenty five.
Speaker 5: So like nine days ago. Yeah, so on one twenty
Speaker 5: one you pay it off. Did they already have it
Speaker 5: in possession? Was it already repode?
Speaker 10: Yep?
Speaker 12: And then uh, then that following Friday they released the
Speaker 12: vehicle to me at the repol lot, okay, and I'm
Speaker 12: going to go pick it up. And I called the lady.
Speaker 12: I'm like, I'm coming to pick up the vehicle, and
Speaker 12: then you know that, she answered on the phone like that,
Speaker 12: She's like midnight recovery. And I tell them who I
Speaker 12: am and I'm coming to pick up the truck and
Speaker 12: she's like, oh, I don't know you you got the
Speaker 12: wrong number. I'm like, what, well, okay, but forget about that.
Speaker 5: Who cares about that? Did you get the vehicle back?
Speaker 12: No?
Speaker 5: No, I So where the hell is your truck that
Speaker 5: you paid off? And by the way, what day did
Speaker 5: it get repolld? So on one twenty one you completely
Speaker 5: paid it off. What day did it get repolld? The
Speaker 5: fifteenth of January? Yeah, so we're talking. You had it
Speaker 5: paid off within six days of again repod and the
Speaker 5: bank said go get it right yep, yep, But now
Speaker 5: you can't find it. So where the hell is your truck?
Speaker 12: Ah, bro, it's at the Is that some auction yard
Speaker 12: Mannheim Auction that's what they sent it to.
Speaker 5: That makes no sense If it was repod on the fifteenth, man,
Speaker 5: we are totally missing something or else's repo company are
Speaker 5: complete morons.
Speaker 12: Oh yeah, they got three hundred complaints.
Speaker 5: Did you look at the Yeah, well every toe company's
Speaker 5: going to have that. But man, this sounds crazy. You
Speaker 5: can't have a vehicle repode on January fifteenth, pay the
Speaker 5: entire thing off by the twenty first of January. Six
Speaker 5: days later, the bank says, go get it. And now
Speaker 5: that's in an auction. What am I missing? You have
Speaker 5: to you have to shed more light on this. I'm
Speaker 5: missing something.
Speaker 12: So like, I'm gonna go pick it up. And that's
Speaker 12: when they said they sent it to an auction. Like
Speaker 12: the lady hung up the phone. Then she calls back
Speaker 12: ten mins later, like, oh, we sent your vehicle to
Speaker 12: an auction. And they when did.
Speaker 5: They send it to the auction? According to the.
Speaker 12: Lady, the same day. I was the same day they
Speaker 12: told me I could go pick it up, Like they
Speaker 12: send it to me early?
Speaker 7: Are they okay?
Speaker 5: Was it a mistake? I mean, help me out here,
Speaker 5: a little man. Are they saying we mistakenly send it
Speaker 5: to an auction?
Speaker 12: Yeah, they said they think it or made it by
Speaker 12: mistake over there, Okay, so.
Speaker 5: Then they mistakenly dropped it off. Hold on, Paul, this
Speaker 5: this story is so crazy, So they mistakenly dropped it
Speaker 5: off as of today one thirty. So on one twenty one, uh,
Speaker 5: it gets repolled on I'm sorry, January fifteenth, it gets
Speaker 5: repolld one twenty one. You pay it off. When did
Speaker 5: that conversation go down where they accidentally send it to
Speaker 5: the auction.
Speaker 12: The on that that following Friday? Were so? Was that
Speaker 12: the twenty fourth?
Speaker 5: So on the twenty fourth they admit they accidentally send
Speaker 5: it over. Now we're six days later on the thirtieth,
Speaker 5: Where the hell's your vehicle?
Speaker 12: It's still at the auction.
Speaker 5: Well, why can't you go get it at the auction?
Speaker 5: What is the what's the problem?
Speaker 12: This is the problem. They have to call the auction
Speaker 12: yard and release it to me, just how they did
Speaker 12: over at the Repo place and I called them, I
Speaker 12: told them I was blue in the faith. They have
Speaker 12: to call the auction yard and talk with them, you know,
Speaker 12: and make sure my property is good and release it
Speaker 12: and everything.
Speaker 5: But why won't they make that call if they already
Speaker 5: admitted to you they accidentally dropped it off, why wouldn't
Speaker 5: they do that?
Speaker 12: I honestly really don't know. I had to get my
Speaker 12: mom on the speaker phone and try and help me
Speaker 12: get somewhere with them, but they don't feel the need
Speaker 12: to contact them at all.
Speaker 5: Well, okay, there's a couple things. One, you paid it off.
Speaker 5: I doubt you have the title in hand yet, but
Speaker 5: you're going to have the title in hand soon. So
Speaker 5: there's no way this auction is going to be able
Speaker 5: to sell it. I mean they might be able to
Speaker 5: sell it, but no one's going to be able to
Speaker 5: title it. It's your damn vehicle, it's the title in
Speaker 5: your name. Yes, I'd get with the cop, Honest to god,
Speaker 5: the first thing I would do I would call a
Speaker 5: cop and say, hey, here's what happened and tell them
Speaker 5: I need to go get my vehicle. These guys won't
Speaker 5: release it. Where is this auction house? Have you've gone
Speaker 5: down there?
Speaker 10: No?
Speaker 12: Uh, they it would be a waste of time, the
Speaker 12: lenders saying I have to if I just go over
Speaker 12: there and show my idea, they will release the truck
Speaker 12: to me. Yeah. I call the auction place and they're like, no,
Speaker 12: it doesn't work like that.
Speaker 15: You do it.
Speaker 12: You can't just come here?
Speaker 13: All right?
Speaker 5: What's this? I don't know why this this repo company.
Speaker 5: What's the name of the repo company?
Speaker 7: Midnight Time, Midnight Midnight Recovery.
Speaker 5: So listen, I'm gonna put you on hold. You're gonna
Speaker 5: give Kelly Midnight Recovery's phone number, and we're gonna start
Speaker 5: calling them. And I hope you're not leaving anything out
Speaker 5: of this story. They're just, I mean, according to you,
Speaker 5: they're just being bastards. Let's put it out. It is,
Speaker 5: is that it?
Speaker 12: I mean, yeah, I mean, but it's really it's all
Speaker 12: the lenders fault, you know, it's all them, like like,
Speaker 12: meet the Midnight Recovery people.
Speaker 5: But you're telling me Midnight Recovery. All they have to
Speaker 5: do is call over there right now.
Speaker 12: No, it's a first Tech Credit Credit Union is a lender.
Speaker 5: So they Okay, you're you're you're complicating this one once again.
Speaker 5: So that's not where we were about a minute ago.
Speaker 5: So now, who needs to call over to release the vehicle?
Speaker 12: First set Credit Union?
Speaker 5: And why won't they call over if you paid it off?
Speaker 12: Like I honestly really don't know why they don't feel
Speaker 12: by have them recording of like, you know, a few
Speaker 12: recordings of us trying to get did you get a
Speaker 12: lean release?
Speaker 5: From them. Usually it takes a while to get the title,
Speaker 5: but you can get a lean release almost immediately.
Speaker 12: Yeah, they literally won't do it. I'm just waiting for
Speaker 12: a phone call from the auction yard from them to
Speaker 12: release it. I really don't understand.
Speaker 5: It has nothing to do with the damn repo company
Speaker 5: at this point, right, No, Okay, here's what I want
Speaker 5: to do. Then, Dmitri, do me a favorite call over
Speaker 5: to this auction house. And I do want to clarify,
Speaker 5: do you or do you not have a lean release?
Speaker 8: Paul?
Speaker 12: I do not have a lean release. I'm waiting for
Speaker 12: a call for a release from them.
Speaker 5: Well, did they send it to d a lot of times?
Speaker 5: DMV will have it?
Speaker 12: Or no?
Speaker 5: You have no idea, honestly.
Speaker 12: Honestly, I have no idea. They can't really give me
Speaker 12: any information since I can't verify.
Speaker 5: I'd be taking all these clowns to small claims. If
Speaker 5: everything is what he's saying, I'd be going after the bank.
Speaker 5: I'd be going after the auction house. If he paid
Speaker 5: this off on the twenty first, and here we are
Speaker 5: nine days later and the credit Union isn't give them
Speaker 5: a lean release. These people are holding his car that
Speaker 5: he owns hostage. They have no right to hold it.
Speaker 5: It's his car. I don't care what the damn bank says.
Speaker 5: These guys better at the auction house have their crap
Speaker 5: together because this is nuts. They can't if you pay
Speaker 5: it off. He owns the vehicle, they don't own the vehicle.
Speaker 5: I don't get it. Dmitri, get involved in this and
Speaker 5: figure it out.
Speaker 7: Hey, that sounds good. I'll talk with Paul and get
Speaker 7: the names and phone numbers from both the auction house
Speaker 7: and his credit union. I'll call them both and figure
Speaker 7: out where the disconnect is going on.
Speaker 5: Please do that. I would love an update on this.
Speaker 5: Get through to someone at that auction house that can act,
Speaker 5: actually speak to the issue.
Speaker 7: I'll do it as soon as I provide an update
Speaker 7: on another towing company from yesterday.
Speaker 5: Wait a second, let's do it after the break. Is
Speaker 5: that the one that got towed from the apartment complex.
Speaker 7: For mysterious circumstances with an unmarked truck.
Speaker 5: And apparently there was no signs in the apartment complex
Speaker 5: for why it's towing or wherever they are now.
Speaker 7: Apartment complex didn't order the toe and Crystal. The consumer
Speaker 7: is on the line right now, oh.
Speaker 5: I can't wait to get this hold on everybody.
Speaker 7: And we have an email from the Tobe company that
Speaker 7: you'll be very interested in.
Speaker 8: Here.
Speaker 5: I cannot wait to hear this update. One line open.
Speaker 5: I'm sorry whoever dropped off? Three oh three seven one
Speaker 5: three eight two five five One line open, Crystal Jason.
Speaker 5: I promise we're going to get to you next.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Humpus Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three all three seven
Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the real estate Man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: all three nine two zero sixteen twenty two.
Speaker 5: All right, we've got a lot cooking, so here's what
Speaker 5: I want to do on Paul Paul's the one that
Speaker 5: called up his vehicle gat Repode on the fifteenth of January.
Speaker 5: He paid the vehicle off on one twenty one, five
Speaker 5: six days later he pays it off to the bank.
Speaker 5: Some auction house has it. How it even ended up
Speaker 5: in an auction house and five or six days is wrong.
Speaker 5: Everything done on this deal was wrong. But regardless, we
Speaker 5: need to get this figured out. So Kelly get all
Speaker 5: his information, send it over to Deputy Dmitri, and D's
Speaker 5: going to be making some calls. He's also got a
Speaker 5: great update we're going to go to in a second,
Speaker 5: but really quick, Jay, you've got a suggestion for Paul
Speaker 5: in that repo issue? What say you?
Speaker 8: I think the first thing I would do at this
Speaker 8: moment would be just reported stolen. He does not have
Speaker 8: his vehicle, he knows where it is. Ye, he's a
Speaker 8: real risk of it being accidentally auctioned.
Speaker 5: Like well, I told him to go down there and
Speaker 5: call the cops when he's down there and get a
Speaker 5: cop to show up and make him release it. The
Speaker 5: problem is he doesn't have the title or the or
Speaker 5: the loan release or the lean release.
Speaker 8: If he's got the then number, they can run it.
Speaker 8: It'll show who owns it.
Speaker 5: I agree with that. I definitely agree with that. It's
Speaker 5: just nuts, man, Jay, I appreciate it. It's not a
Speaker 5: bad it's not a bad idea. One line open three
Speaker 5: oh three seven one three eight two five five Dimitri,
Speaker 5: I'm dying to know about this update. So woman calls
Speaker 5: yesterday and I'll paint the picture really quick. Her son's
Speaker 5: vehicle was towed from a complex that doesn't hire a tower.
Speaker 5: First of all, I looked at it at Google Earth.
Speaker 5: I didn't see any signs anywhere on the properties. Well,
Speaker 5: apparently a neighbor possibly told some toe company to pull
Speaker 5: to toe it. But regardless, they towed it and the
Speaker 5: vehicle was gone. How much did they want to get
Speaker 5: the vehicle back? A couple thousand bucks?
Speaker 7: Yeah, Crystal. By the way, he's on the line right now.
Speaker 7: We're drying in on this. But to summarize her son's truck,
Speaker 7: it's an eighty five Dodge Ram, which turns out to
Speaker 7: be a valuable, valuable vehicle. Got it, got towed away.
Speaker 5: And it was like she called it a family heirloom
Speaker 5: because it was like her dad's or something like that.
Speaker 7: It's been in the family ever since.
Speaker 5: Yeah.
Speaker 7: Well, there are a couple of weird parts. One is
Speaker 7: there's a ring video of an unmarked towing truck hooking up.
Speaker 5: To the TUC number no name, no.
Speaker 7: Name, like a repoat truck or a thief's truck.
Speaker 5: I wonder if it was these these goofballs that uh
Speaker 5: brought this one to the.
Speaker 7: Auction on accident. Yeah midnight reath midnight?
Speaker 5: Yeah keep.
Speaker 7: And anyway, so the unmarked truck towed the towed the
Speaker 7: Dodge to a commercial parking lot and dropped it off there.
Speaker 7: Where after that APT Towing took over.
Speaker 5: So they brought it to the commercial parking lot and
Speaker 5: just kind of abandoned. Was this commercial parking lot like
Speaker 5: a Walmart.
Speaker 7: I didn't look into it because I was just focused
Speaker 7: on getting the lady.
Speaker 5: And then whoever monitors that or whoever works there saw
Speaker 5: it there for a while and called APT.
Speaker 7: Yeah, so they called APT, and the consumer called U.
Speaker 7: Yesterday in the Lgius the following APT said, first of all,
Speaker 7: they wanted a couple of thousand dollars if I remember right,
Speaker 7: to release the truck. And then they said, well, it's
Speaker 7: too late anyway, we're going to sell them. We're going
Speaker 7: to apply for the title and sell the truck. And
Speaker 7: I'm paraphrasing the consumer's allegations.
Speaker 5: Well, and one of the things I want to bring
Speaker 5: up for people out there, tow truck companies, not not reposts.
Speaker 5: Reposts are completely different. But if your vehicle gets towed
Speaker 5: from an apartment complex because you parked in the wrong spot,
Speaker 5: let's say it's completely your fault, and they have the
Speaker 5: tote charge, and then they have the daily storage fee,
Speaker 5: and all of a sudden, even a couple days later,
Speaker 5: you owe five six hundred bucks. They have to release
Speaker 5: that vehicle, I believe, for around eighty five dollars, and
Speaker 5: then you can make payments to them. You're basically getting
Speaker 5: a loan from them. They're supposed to have signs up
Speaker 5: that say this, but a lot of these yards don't
Speaker 5: have them up. But they have to let that vehicle
Speaker 5: go under a lot of circumstances.
Speaker 7: I agree, and Crystal claims that they did not give
Speaker 7: her that option, and so I developed a source deep
Speaker 7: inside the PUC and the lady over there yesterday launched
Speaker 7: an investigation into this matter. And then earlier this morning,
Speaker 7: I invited both the PUC and apt towing to come
Speaker 7: on the air to kind of present their sides of
Speaker 7: the story. Sure in case there's an emission or an
Speaker 7: accurate They say, Well, so here's the response from Karen
Speaker 7: Fisher over at APT Service. Good morning, Dmitri. The email begins,
Speaker 7: this truck is not worth all these problems. Please let
Speaker 7: the owners Dennison Dennison Austin or Dennison Austin know that
Speaker 7: they can come pick up their truck free of charge. Wow,
Speaker 7: please have them call us. And then she included that
Speaker 7: phone number. And also just at the record straight, we
Speaker 7: did not tow this vehicle from an apartment complex. We
Speaker 7: towed it from a shopping center. Okay, and that's consistent with.
Speaker 5: So can I read between the lines? We really screwed
Speaker 5: up and she can come get it for free. That's
Speaker 5: that's kind of what I hear. Now that's my that's
Speaker 5: my impression. Yeah, but that is like, that is not
Speaker 5: a typical response from a toe company by any stress. Right,
Speaker 5: And this is after you got involved, and after the
Speaker 5: PUC got involved. What did the PUC have to say?
Speaker 7: Well, the PUC lady turns out she just emailed me too.
Speaker 7: She doesn't have time to come on the air today,
Speaker 7: but she offered to come on the air next week
Speaker 7: to discuss what rights consumers would actually yeah, I would too,
Speaker 7: and set up a.
Speaker 5: Telephone appoint It's one of those things I don't necessarily
Speaker 5: agree with. So I need to say that I don't
Speaker 5: necessarily agree with telling a business that's owed five hundred
Speaker 5: dollars to one thousand dollars that you have to accept
Speaker 5: eighty five bucks, because the problem is a lot of
Speaker 5: times they're simply not going to get paid. Now, they
Speaker 5: can go after the vehicle. At that point, they can
Speaker 5: do a mechanics lean, they can bring them to court,
Speaker 5: they can probably charge interest, but it doesn't matter if
Speaker 5: it's some bum, like literally some bum, You're never going
Speaker 5: to collect a dime from them, and it might be
Speaker 5: very hard to get the car back as they left state.
Speaker 7: Yeah, I agree, And so this is just one of
Speaker 7: those instances where the pendulum has swung pretty far in
Speaker 7: the other direction, exactly following god knows how many decades
Speaker 7: of abuse is by towing company.
Speaker 5: And then of course with our liberal governor down there.
Speaker 5: You're right, it swung so far though to the left
Speaker 5: on this. I mean, I don't even know how you
Speaker 5: operating a towing company anymore here, but it sounds like
Speaker 5: these guys did a multitude of things wrong. It shouldn't
Speaker 5: have been brought there. Did we ever find out Crystal.
Speaker 5: Did we ever find out who the original undercover black
Speaker 5: tow truck with no PUC nothing, Did we ever figure
Speaker 5: out who owned that? We have not.
Speaker 16: We talked to the manager at the apartment complex and
Speaker 16: she actually saw the tow truck coming into the parking
Speaker 16: lot when she was showing an apartment and when she
Speaker 16: came back out, our vehicle was already gone. And she
Speaker 16: had said that the tow truck looked like the Tater
Speaker 16: tow truck from Cars? The what from the Cars movie?
Speaker 1: The Car too?
Speaker 8: Yeah?
Speaker 10: Okay, yeah, breaking up? What's it called?
Speaker 5: Ta Tater?
Speaker 16: Tater's the name from Cars. Our concern is that this
Speaker 16: APT services is in collusion with other TOE companies to
Speaker 16: tow trucks cars to their parking lots.
Speaker 5: So well, they very well could be. But I mean,
Speaker 5: thanks to Dimitri and you calling into the show, My god,
Speaker 5: it sounds like we put them on alert. I mean,
Speaker 5: anybody out there has a problem with APT you need
Speaker 5: to call into the show. That's that's crazy.
Speaker 16: Yeah, so we're concerned.
Speaker 5: Did you get the vehicle back down?
Speaker 16: We just got the email this morning. Not the vehicle's
Speaker 16: not running, Yeah, so it has to be towed.
Speaker 5: Well, you know what, I'd have them tow it. Why
Speaker 5: wouldn't they toe it?
Speaker 7: See if you can hire them back?
Speaker 5: No, honest to god, why wouldn't they toe it?
Speaker 7: I agree, Mark, we're going to let's just go.
Speaker 5: They're the ones that no one should have told this
Speaker 5: in the first place.
Speaker 7: I agree, But just go get it. Mark. The vehicle
Speaker 7: is worth it. Tom looked it up unrestored. It's twenty
Speaker 7: to thirty thousand bucks.
Speaker 5: Okay, you're right, go get it. But my god, you
Speaker 5: know what I do is at least take them to
Speaker 5: small claims court. Crystal. It's going to cost you fifty bucks.
Speaker 5: I'd go after him. Yeah, I go after him for
Speaker 5: pretty much the full amount. I mean, honest to god,
Speaker 5: I would come up with different expenses. That equals seven
Speaker 5: twenty five hundred bucks at this time.
Speaker 7: Crystal, one more thing, real quick, Please consider getting that
Speaker 7: truck plated, registered and sure, and take some steps to
Speaker 7: make it more difficult to steal.
Speaker 5: Yeah, no kidding. Yeah, all right. Hey, I'm glad we
Speaker 5: could help out, Crystal.
Speaker 12: I am to you.
Speaker 5: Guys were great. I appreciate it, Thank you very much.
Speaker 5: That's another So how much thirty thousand and forty said
Speaker 5: between and thirty. So I don't hear you on air.
Speaker 7: Oh, the tom said that the auction for unrestored is
Speaker 7: twenty to thirty thousands. Wow, if we go in the.
Speaker 5: Middle, Yeah, it's round it five thousand, So that's three
Speaker 5: three hundred million, thirty five thousand dollars as of this second.
Speaker 11: Everybody's pulltiction and keep that at an apartment complex either though, No, that's.
Speaker 5: Crazy, right. Well, here's the main thing. Though, I would
Speaker 5: go after that toe company for the cost of the
Speaker 5: toe coming back. It'd be hard to come up with
Speaker 5: expenses to equals seventy five hundred bucks. But I'd say,
Speaker 5: you miss some hours of work, no doubt. There's no
Speaker 5: doubt they miss some hours of work. I don't know
Speaker 5: if any damage has been done under this truck. They
Speaker 5: might get it back when it gets towed back, and
Speaker 5: there could be damage, so that could be more.
Speaker 7: Yeah, I hope it's not missing any valuable parts.
Speaker 5: Anything, anything, honest to God. When I got it back,
Speaker 5: i'd go over it. Anything there I would sue APT
Speaker 5: for and I would continue to go on the PUC
Speaker 5: and let's line them up. I would love for consumers
Speaker 5: to understand from the horse's mouth. If you will every
Speaker 5: single thing that you know they get in Colorado when
Speaker 5: it comes to getting their vehicles to people.
Speaker 7: Just look now, I'll take a look at your schedule
Speaker 7: and I'll schedule her for an appointment on the days
Speaker 7: that you're here.
Speaker 5: All right, rock and roll, Crystal Glad to help. Jason,
Speaker 5: You'll be next. Mike Shaw dealership problem. We've got two
Speaker 5: lines open three zero three seven one three eight two
Speaker 5: five five three oh three Martino, you've been ripped off
Speaker 5: taking advantage of as you just saw, we solve problems.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content
Speaker 13: three years. Time for an insurance check up free, no obligation.
Speaker 13: In comparison, call Compass Insurance paying too much your coverage
Speaker 13: at dozens of insurance companies find out now three all
Speaker 13: three seven to seven to one.
Speaker 1: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three all three nine two zero
Speaker 13: sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five We do have two lines open. You've been
Speaker 5: ripped off or taken advantage of real quick Frank Duran
Speaker 5: the real estate man. You want the best realtor out there.
Speaker 5: I promise that's Frank. He sold our house in Castle
Speaker 5: Rock and Redhawk for more than any other model, same
Speaker 5: exact model. He got more money at the time than
Speaker 5: when he was negotiating with the people selling their house
Speaker 5: in frank Town. He saved us a ton of money,
Speaker 5: almost one hundred thousand dollars. This was back in twenty
Speaker 5: fourteen or fifteen. Unbelievable realtor. Every single year he goes
Speaker 5: to glasses on negotiations. He just stays on top of
Speaker 5: the game. He sells more homes. Listen to this, more
Speaker 5: homes in one month that most realtors sell in an
Speaker 5: entire year. Frank Durant Homes dot com. That's Frank Duran
Speaker 5: Holmes dot com. Now let's go to an issue with
Speaker 5: Mike Shaw. Jason, what the heck is going on with
Speaker 5: Mike Shaw?
Speaker 17: How's it going?
Speaker 3: Man?
Speaker 17: This is my first time being on radio, so I
Speaker 17: hope I don't sound like an idiot.
Speaker 5: No problem so far, so good man.
Speaker 17: All right, Hey, so quick bullet point on my jeep.
Speaker 17: My issue that I have is is I bought this jeep,
Speaker 17: the twenty seventeen Jeep Wrangular Rubicon. I bought it on
Speaker 17: November fourteenth.
Speaker 5: Foyer those popular.
Speaker 17: Yeah, it's been in my driveway a grand total of
Speaker 17: three nights since then. It's been between two different mechanics shops.
Speaker 5: So hold on one second. You bought it on November
Speaker 5: fourteenth of twenty twenty four from Mike Shaw get here, Okay,
Speaker 5: So how much would you pay for it?
Speaker 17: Twenty fourth thousand?
Speaker 5: Did you buy it? As is most likely you did,
Speaker 5: But did you buy an extended warranty or anything with it?
Speaker 12: Yeah?
Speaker 17: That's the that's the that's the very first thing that
Speaker 17: comes up in these situations.
Speaker 5: So how much was how much was the warranty?
Speaker 17: There's no warranty. I didn't buy no warranty.
Speaker 5: Oh, perfect, perfect, I'm glad you didn't buy a warranty,
Speaker 5: quite honestly. So what happened?
Speaker 7: Yeah?
Speaker 17: So, uh, I drove the vehicle home the night that
Speaker 17: I bought and I noticed that it was blowing cold
Speaker 17: air through the same.
Speaker 5: So the very next day, so you bought it, you
Speaker 5: got it home and the heater's not working? Correct? Correct.
Speaker 5: All right, let's keep it right there. I'm dying to
Speaker 5: find out what happened. I can already tell he didn't
Speaker 5: get this thing checked out, but we're going to see
Speaker 5: if we can't help him. Everybody hold tight. We have
Speaker 5: one line open three h three Martino, and we've got
Speaker 5: a meth story coming up that is crazy.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the real estate Man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 3: Yeah, rit.
Speaker 7: Need so you don't have.
Speaker 14: Run anxious.
Speaker 2: As fast as we can, Shooter's gonna help.
Speaker 15: Come man.
Speaker 5: This is the Troubleshooter Show. No Tom Martinez to my friends,
Speaker 5: to the only show of its kindrad here to solve problems,
Speaker 5: answer questions, take complaints. Deputy D's working on that other
Speaker 5: repo case. Right now, hopefully we can get this poor
Speaker 5: guy his truck back. I'm not going to recap it,
Speaker 5: but basically it was accidentally sent to an auction by
Speaker 5: a repo tower and he's got it paid off. Now
Speaker 5: the whole thing's just a cluster. But we're getting involved
Speaker 5: and hopefully he gets it back. We solved that other
Speaker 5: one from yesterday. They wanted two thousand dollars listen to that,
Speaker 5: two thousand dollars this toe company for this poor woman
Speaker 5: and kid to pick up their vehicle. And after we
Speaker 5: got involved, especially with the PUC, they decided kindly today
Speaker 5: to have her come get it for free. Gee. I
Speaker 5: wonder if that was out of the kindness of their heart.
Speaker 5: But now, right at this second, we're dealing with Jason.
Speaker 5: He bought a twenty seventeen Jeep Wrangler at Mike Shaw.
Speaker 5: He's driving at home in November. He bought it on
Speaker 5: November fourteen, and I did want to ask him. He
Speaker 5: paid twenty four thousand for it. But Jason, how many
Speaker 5: miles around this jeep?
Speaker 17: Oh? I bought it with one twenty six all right.
Speaker 5: So it had quite a few miles for I mean
Speaker 5: for a jeep. It had quite a few, at least
Speaker 5: for a Wrangler, because you never know how people are
Speaker 5: driving those. But anyhow, so you buy it as you're
Speaker 5: driving home, or the next day you realize when you
Speaker 5: turn the heater on there's no heat whatsoever.
Speaker 17: Yeah, so I took it immediately back to the dealership.
Speaker 7: Yep.
Speaker 5: What they say at Mike shoff the work order.
Speaker 17: Yeah, so funny thing. The sales manager came out and
Speaker 17: he literally says, when it left, it didn't it didn't
Speaker 17: have that problem when it left.
Speaker 5: How long? How many miles did you put on it?
Speaker 3: Eighteen?
Speaker 17: It's nine miles.
Speaker 5: You know what I can I can instantly say if
Speaker 5: what you're telling me is correct. I can't believe he
Speaker 5: could look you in the eyes and say that it
Speaker 5: didn't have that problem when it was here, But eighteen
Speaker 5: miles later, you must have broke the heater. So what happened?
Speaker 18: Yeah?
Speaker 17: So then it's set there for a week and then
Speaker 17: they told me it was fixed. I came back. It
Speaker 17: was not fixed.
Speaker 5: What did they say they did to it?
Speaker 17: They said that they flushed the coolant and it was
Speaker 17: all ready to go.
Speaker 5: Well, see, here's the deal man, here's the problem with
Speaker 5: the problem you're having. It could be anything. It could
Speaker 5: be low on coolant literally being low on cooling can
Speaker 5: cause that it could also have a.
Speaker 17: Problem that to go ahead another shot?
Speaker 5: And what did the other shops say, going to say?
Speaker 17: Yes, good, I'll read your yeah, you knowled it. I
Speaker 17: mean it says the engine is burning, burning and coolant
Speaker 17: internally into the heads. And it also said that after
Speaker 17: further inspection, the engine heads have been off recently as
Speaker 17: they were most likely trying to fix the real issue.
Speaker 5: Wow, and how do they know that? They're just Hey,
Speaker 5: let's get Kevin Colkin on Sheridan Auto Tech. Please hold on, man,
Speaker 5: I want to verify a few things. You know what
Speaker 5: we're up against here, Jason. You know what I'm going
Speaker 5: to tell you. Number one, why the hell didn't you
Speaker 5: have it checked out when you bought it?
Speaker 17: Well, the GPS is insane clean, like it looks in
Speaker 17: really good shape.
Speaker 5: Right well, you know, okay, in the future, I just
Speaker 5: want everybody listening to know that that's the dumbest advice
Speaker 5: I ever heard. And we're gonna help you. We're gonna
Speaker 5: help you to the best of our ability. But for
Speaker 5: people listening, I want them to understand. I don't care
Speaker 5: how clean the vehicle is. You have a mechanic or
Speaker 5: a technician, you bring it somewhere, you have them go there.
Speaker 5: I don't care what it is. You have the vehicle
Speaker 5: checked out. And on top of that, if the dealership
Speaker 5: doesn't let you take it to get checked out or
Speaker 5: doesn't let someone come in to look at it, you
Speaker 5: simply don't buy it. So that's future advice for you. Okay, Jason,
Speaker 5: thank you. Yeah, you're welcome. So you didn't have it
Speaker 5: checked out. What you're up against is you bought it
Speaker 5: as is. But man, I'll tell you what if everything
Speaker 5: you're telling me is true and you drove off with
Speaker 5: that vehicle that messed up where it needed a head gasket,
Speaker 5: I'm gonna be talking about my shaw for a long time.
Speaker 5: We've got some verification to do in this story. I
Speaker 5: want to see one. I want you to email us
Speaker 5: the estimate in the right up from the other shop,
Speaker 5: right away, like right now. When I put you on
Speaker 5: hold Kelly, he'll tell you where to send it. And
Speaker 5: then Kelly, I want to get Kevin cokin on while
Speaker 5: we're waiting for those two things. One line open, three
Speaker 5: h three Martino Matt. We were talking. Matt's a public
Speaker 5: adjuster Paragon Services. These guys have helped me out so much,
Speaker 5: to the tune of well over one hundred thousand. First one.
Speaker 5: My roof had to be four years ago, five years ago.
Speaker 1: Four thank you for you.
Speaker 5: So listen to this, folks. I'm seeing all my neighbors
Speaker 5: get new roofs. So I call up my insurance company.
Speaker 5: I forget who it was at the time. Who was it?
Speaker 1: You remember it was California something something weird, Uh, not
Speaker 1: a common one I should have known with the name
Speaker 1: California to try to screw me.
Speaker 5: But here's the deal. I call them up, they come out,
Speaker 5: they say, hey, there's no damage, no claim, no damage boom.
Speaker 5: I'm like, well, I'll be damned. All my neighbors are
Speaker 5: getting one. When I say that we live on property,
Speaker 5: but literally, I saw a lot of people in the
Speaker 5: neighborhood getting them. So I call up Matt and I said, Matt,
Speaker 5: I don't understand. Can you come over and look at
Speaker 5: my roof and tell me if I have damage because
Speaker 5: I'm seeing other people get new roofs. And you came
Speaker 5: out and you said, yeah, there's damage here, and how many?
Speaker 5: How does that work? Guys, Mark Mark Schamanski, you're in
Speaker 5: the roofing business. You both know insurance companies in and out.
Speaker 5: But insurance companies they're looking for what to replace the
Speaker 5: whole roof in general? Five squares?
Speaker 11: No, you look at one square on each side of
Speaker 11: the roof, and you're looking anywhere from eight to thirteen.
Speaker 10: Demand what insurance company.
Speaker 5: Eight to thirteen hits right?
Speaker 11: Dawn in a square in a square big, it's a
Speaker 11: square ten foot by ten foot, So in a ten foot.
Speaker 5: By ten foot area on two different places on the house,
Speaker 5: you're looking for thirteen plus hits right?
Speaker 11: But you actually, if you have sides a roof that
Speaker 11: faces all sides west, northeast, south, all.
Speaker 10: Those how to have it?
Speaker 7: Okay?
Speaker 11: Or you know usually if three sides have it, they're
Speaker 11: going to place the whole roof.
Speaker 10: But you know we're doing one right now with Matt.
Speaker 10: What half of it is damage? That are half? Yes,
Speaker 10: they'll pay for half the zero damage on that.
Speaker 5: That's because these these insurance companies here just losing money
Speaker 5: out to the ass they'll be quite honest. Right, So
Speaker 5: so Matt comes out. Remember I already had the company
Speaker 5: out and they say nope, no damage, no nothing, blah
Speaker 5: blah blah. I get Matt out there, he makes a call.
Speaker 5: Next thing I know, he's meeting another adjuster out.
Speaker 1: I got to reassign to another guy. That's important.
Speaker 5: So that's one of the first things you do, and
Speaker 5: that's in the claim where they just say, forget about it, right, you.
Speaker 1: Want to reassign it because no one wants their work
Speaker 1: checked and to look like an idiot.
Speaker 5: So he comes out and these guys meet up. I
Speaker 5: don't remember if I was there or not quite frankly,
Speaker 5: but you know, fast forward seventy eighty thousand dollars claim.
Speaker 5: So we went from I have no damage to a
Speaker 5: check for eighty thousand. Not only did Matt get my
Speaker 5: roof covered, listen to this, I got a new roof,
Speaker 5: I got new paint. In fact, Mark, that's when your
Speaker 5: guys came out and painted the entire exterior of my house.
Speaker 5: And I say, this year in your commercials a lot
Speaker 5: that was four or five years ago, it still looks
Speaker 5: like you guys painted it yesterday.
Speaker 10: Yep, Mosquita, great prep and you know, great product.
Speaker 5: And you had that lady come out and Susanne, she
Speaker 5: was she was kind of hell bent on getting the
Speaker 5: same color. I guess a lot of people do that.
Speaker 5: We don't have to worry about an hoa or any
Speaker 5: of that. We can paint our house purple if we want.
Speaker 11: It's always a touchy subject, you know. Sometimes I'm not
Speaker 11: sure if I should mention it. But I mentioned you
Speaker 11: guys say him, you ever thought about a different color
Speaker 11: different because.
Speaker 5: It was kind of yellow?
Speaker 9: Yeah, And I think the thing was mark. I always
Speaker 9: sort of wanted a yellow house.
Speaker 6: And we didn't have the house for very long, and
Speaker 6: it was like, oh, changing it, but really as decision ever.
Speaker 5: Yes, this lady comes out and is looking at the
Speaker 5: color of our barn in our garage. I don't know
Speaker 5: if we had the garudges at the time, but you didn't. Yeah,
Speaker 5: she's looking at everything and she's going, this is what
Speaker 5: I would do. And Suzanne's like, I love it.
Speaker 9: Our stone into account everything, every.
Speaker 5: Paint, the color of the paint actually matches some of
Speaker 5: the we have stone columns in.
Speaker 9: We still have took the interior into a count It.
Speaker 5: Was crazy, man. So not only do we get the
Speaker 5: full house painted, the barn the barn painted, the barn
Speaker 5: gets a new roof, the house gets a new roof,
Speaker 5: You got us money for the deck for the railing.
Speaker 5: I mean, boom, eighty thousand dollars from zero. It's absolutely insane. Then,
Speaker 5: just to cap it off, I'll tell you how beneficial
Speaker 5: these two are, especially when they work together. Hey, listen
Speaker 5: to this one. This is insane. So four years later,
Speaker 5: last year, we get hail damage, not on the roof,
Speaker 5: because my new roof is halproof. We had other neighbors
Speaker 5: have damage everywhere. My roof does not get hail damage anymore.
Speaker 5: But the hail hits so hard on our deck. It
Speaker 5: came in through the glass door, which is insane, and
Speaker 5: flooded out our kitchen while we were away. Our daughter
Speaker 5: comes home and I get it's his video of our
Speaker 5: kitchen floor with like one hundred towels, every towel she
Speaker 5: could find mopping this up. It was probably like dad
Speaker 5: for twelve thirteen hours. I, unlike most people, have different
Speaker 5: riders on my insurance, and one of the riders I
Speaker 5: put on was flood. It was like seventy five bucks
Speaker 5: for the year, and I get it through Compass. Compass said, hey,
Speaker 5: this is real flood insurance. The chances of your house. Ever,
Speaker 5: flooding is won in a zillion. I mean, if you
Speaker 5: look at my house, it would never flood unless if
Speaker 5: something crazy happened. Something crazy happened. And sure enough, they
Speaker 5: first denied me, saying it was flood. And then you.
Speaker 1: Piled up the hail piled up on your back door
Speaker 1: and like three feet high, right, and then it melted
Speaker 1: quickly and the water seeped through the door. And so
Speaker 1: we were like, well, hey, that's flood. And they said, well,
Speaker 1: it didn't come from the ground. It came from your deck.
Speaker 5: Yeah, which my our deck is like maybe fifteen feet
Speaker 5: off the ground, but it's like map right, and it's
Speaker 5: like but so Mack gets involved. They come out, I
Speaker 5: put in the claim. I think this is a no brainer.
Speaker 5: We had flood insurance, they said. At first they didn't
Speaker 5: realize I had the flood rider. So they say, no,
Speaker 5: you don't have coverage. That's flood. I said, well, okay,
Speaker 5: I have a flood rider. Look at it. Then they
Speaker 5: call back and go, well, yeah you do, and but
Speaker 5: it's not really the definition of flood because it didn't
Speaker 5: come from the ground. I said, so you denied it
Speaker 5: because it was a flood to begin with so you
Speaker 5: denied it. Then when I pointed out I had flood coverage,
Speaker 5: you're denying it because it's not your kind of flood.
Speaker 5: So I get Matt involved. How much am I going
Speaker 5: to get?
Speaker 12: Well?
Speaker 1: Well, finally to the finish line, probably between forty and
Speaker 1: fifty K from zero.
Speaker 5: So from absolutely zero. Once again, Paragon Services and Mark
Speaker 5: had a lot to do with this. You came out,
Speaker 5: look at the damage, and you write up what I need.
Speaker 5: I needed stuff I didn't even think. I didn't even
Speaker 5: think of. In fact, you pointed out damage in the
Speaker 5: basement I didn't even know was there from the water
Speaker 5: seeping down that sliding door. You got me a new
Speaker 5: sliding door.
Speaker 8: Right.
Speaker 5: Yes, we're we're a team. It's unbelievable. Guys, any questions
Speaker 5: you have on any damage, we do have one line open.
Speaker 5: I'm gonna take this break. Kevin Hawkins up, We're gonna
Speaker 5: talk to that. We're gonna bring Jason back up with this.
Speaker 5: Mike Shaw jeep deal. Kelsey has a problem with toll charges,
Speaker 5: don't we all? And David has an issue with his
Speaker 5: brother in law.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: Dot com.
Speaker 14: You don't pay a cent until you're contenth.
Speaker 13: Time for an insurance check up free no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three o three seven
Speaker 13: to seven to one.
Speaker 5: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 5: All right, sorry about that, folks, real three seven one
Speaker 5: three two five five. I was watching up Biden's pick
Speaker 5: to Lee d FAA. This is, of course, going back
Speaker 5: four years mister Washington, and he couldn't answer one question.
Speaker 5: I'm literally watching the hearing and caption and uh, I
Speaker 5: mean very basic questions about aviation. He knew nothing. Uh
Speaker 5: complete DEI hire apparently.
Speaker 7: Uh.
Speaker 5: I just can't believe our country would hire people based
Speaker 5: upon color, based upon instead of merit like Trump says,
Speaker 5: but literally based upon checking the box. I mean, it's
Speaker 5: really an amazing thing. I just I'm perplexed about the
Speaker 5: whole thing. But I digress. Three zero three seven one
Speaker 5: three eight two five five. Kevin Cokin shared an Auto Tech.
Speaker 5: This poor guy Jason buys a two thousand and seventeen
Speaker 5: jeep Wrangler from Mike Shaw. Follow so far, sir, yep,
Speaker 5: and he leaves and it's blowing cold air. I mean literally,
Speaker 5: you put eighteen miles on it and it's blowing cold air.
Speaker 5: Heater doesn't work. He brings it back. They had it
Speaker 5: for how long did they have it for, Jason? You
Speaker 5: said like two, three weeks, six weeks, six weeks, So
Speaker 5: they have it for six weeks. What did they tell
Speaker 5: you they were fixing? I mean, it doesn't At first
Speaker 5: you told me they said they did a coolant flush.
Speaker 5: But now we're talking it doesn't take. If it takes
Speaker 5: your dealership six weeks to do a cooling flush, you
Speaker 5: shouldn't have a dealership.
Speaker 17: So the first week it was a cooling flush, and
Speaker 17: then I was called that it was all ready to go.
Speaker 17: I go to pick it up and nothing, it's still
Speaker 17: doing the exact same thing. I mean literally again, yeah,
Speaker 17: well let me look at it again.
Speaker 5: Wait a minute, though, you brought it back like that day.
Speaker 17: I brought so yeah, yeah, I brought it back and
Speaker 17: I did the whole That was a Friday. I brought
Speaker 17: it back on Saturday, dropped the keys in the box thingy,
Speaker 17: talked to the sales manager. Everything. Uh. So I talked
Speaker 17: to the service manager and he was like, well, I
Speaker 17: think that you got a blend door actuator issue. And
Speaker 17: I'm like that and told him at the moment because
Speaker 17: I'm familiar with this with my daughter Subaru, it acts
Speaker 17: like a heater core. And so they're like, well, I
Speaker 17: don't think so, Like, doesn't seem right. I think it's
Speaker 17: a blendoor actually, So they checked all the blend door,
Speaker 17: they checked all the actuators. Everything was working fine. And
Speaker 17: then they they were like, you're right, mister, all like, uh,
Speaker 17: the heater core is plugged. And they told me that
Speaker 17: it was like some type of residue that you would
Speaker 17: see on a on a fish tank. And they said
Speaker 17: that they don't know basically what why it's plugged.
Speaker 5: So what did they do? Did they do the heater core?
Speaker 17: They didn't do anything. They advised me to trade it
Speaker 17: in on something else, you know what.
Speaker 5: So you bought this and literally the heater didn't work
Speaker 5: from day one. So let me ask you this, Kevin.
Speaker 5: First of all, does any of this make sense to you?
Speaker 5: If they if someone brought you this car that not
Speaker 5: that you sold. I'm saying, if someone brought you this
Speaker 5: and it wasn't blowing heat, would you do a cooling
Speaker 5: system flush first? Then would you look at all the
Speaker 5: actuator doors? Then would you tell the customer it's the
Speaker 5: heater core?
Speaker 18: Well, I mean they should have started with the heater
Speaker 18: core bec jep's are prone to have heater course plugged up.
Speaker 5: But listen, but Kevin, now check this out. We're going
Speaker 5: to go further down. So what did you tell them? Jason?
Speaker 17: So I got I got frustrated. After two months, the
Speaker 17: jeep has only been in my driveway after one night,
Speaker 17: after two months, so I picked a jeep up. When
Speaker 17: I drove it to a reputable on Candy.
Speaker 5: And what they say the heater course plugged okay, and
Speaker 5: so how much was he going.
Speaker 17: To be of the It was a eleven eighty bucks.
Speaker 5: So you paid for it?
Speaker 7: I paid for it?
Speaker 5: Then what.
Speaker 17: The my mechanic reached out to me and said it
Speaker 17: didn't fix the problem that the engine is burning cooling internally,
Speaker 17: air is getting into the system. Their engine is completely
Speaker 17: flooded with like some type of stop leak and he
Speaker 17: could tell that the heads have been off recently, as
Speaker 17: if somebody was trying to fix the sexual problem.
Speaker 5: A couple of things here. They had that vehicle for
Speaker 5: six weeks, Kevin, I mean, my god, if they truly
Speaker 5: put in like liquid glass for lack of the better words,
Speaker 5: or you know, cooling system pellets that are supposed to
Speaker 5: seal up a head gasket or other things, I mean,
Speaker 5: that's insane within itself for a dealership to do. But
Speaker 5: this mechanic that he brought it to said it was
Speaker 5: evident that the heads were off, right, Jason.
Speaker 17: Sure, it's noted on the voy.
Speaker 5: And how would you look at a vehicle and know
Speaker 5: that they were recently off compared to off five months ago.
Speaker 18: Just from residue and Greece and everything. It's very obvious
Speaker 18: when it has new head casking.
Speaker 5: So in the in the mechanics, Jason, what shop did
Speaker 5: you bring it to have that work done?
Speaker 17: It's called Fox Motors and.
Speaker 5: Then Fox Motors. Would they be willing to talk to us?
Speaker 5: I'd love to have them on. Are they cool guys? Man?
Speaker 17: They're super cool guys. They're kind of independent.
Speaker 5: Hey, Kelly, Kelly, When I go to break hold on
Speaker 5: hold on Jason Kelly when I go to break get
Speaker 5: Fox Motors, and maybe Jason wants to call him first,
Speaker 5: but tell them I'd love to have them on. I
Speaker 5: want to hear this report directly from there. Kevin. So far,
Speaker 5: the reason I have you on, I mean, all of
Speaker 5: this makes perfect sense, right they basically it sounds like
Speaker 5: they sold them a vehicle with a bad head or
Speaker 5: a cracked head or something.
Speaker 18: Something, and I think that's why they were trying to
Speaker 18: get him to trade it in.
Speaker 5: Well exactly, I mean, it's just the puzzle piece was.
Speaker 18: Trying to help them out, like IT'X may get rid
Speaker 18: of this or something, but you havehead problems.
Speaker 12: That's the problem.
Speaker 17: I'm clear with me that they would have just said, dude,
Speaker 17: the motor is shot, like you need to trade this end,
Speaker 17: and I would have been I would have considered it.
Speaker 17: But instead it was yeah, you're right, the heater core
Speaker 17: is plugged, and so I'm thinking, you know, eleven hundred
Speaker 17: bucks I could fix this.
Speaker 5: And they knew at that point it was more than
Speaker 5: that because they took the head off and then.
Speaker 3: Check this out.
Speaker 17: So after I brought it back, I was informed by
Speaker 17: the new GM that they'd replaced the heater cores before
Speaker 17: when they took it in on trade. And I did
Speaker 17: not know that obviously, or I wouldn't have had it
Speaker 17: taken somewhere to put another heater cores in.
Speaker 19: Yeah, that they were.
Speaker 17: Trying to fix this issue before they traded it in.
Speaker 5: So this is Mike Shaw. So for everybody in Colorado
Speaker 5: right now listening, this is Mike Shaw. According to Jason,
Speaker 5: he buys it no heat when he leaves a dealership,
Speaker 5: not even eighteen miles on the damn vehicle or eighteen miles,
Speaker 5: and he brings it back six weeks later. He's in
Speaker 5: the position where we figure out it needed to head,
Speaker 5: and they knew it needed to head. They said you
Speaker 5: should trade it in right now. And he's spent twenty
Speaker 5: four thousand dollars on this Now. Did they sell it
Speaker 5: as is? Yeah, they did sell it as is. But
Speaker 5: I'll tell you out there, anybody listening, in my opinion,
Speaker 5: to buy any vehicle from Mike Shaw would be a
Speaker 5: big mistake. Do you see how they take care of
Speaker 5: their customers. You see the piece of craps they sell
Speaker 5: to people. Hold on, I got to take a break.
Speaker 5: Let's try to get this Fox motors on so we
Speaker 5: can talk to them and verify everything the caller's telling us.
Speaker 5: Thank you, by the way, Kevincalkin. Share it in autotech
Speaker 5: dot com. Kevin's the guy man. You guys want to
Speaker 5: get something done and done right, you bring it to
Speaker 5: sharedan auto tech. I use Kevin all the time. Share
Speaker 5: it in auto tech dot com. Thank you, Kevin, chasing
Speaker 5: you hold on, Kelsey, hold on, we do have a
Speaker 5: line open. I'm getting a little riled up on this deal.
Speaker 5: This is insane eighteen miles. Yeah, he did everything wrong.
Speaker 5: He should have had it checked out. Hey, he did
Speaker 5: everything wrong, But my god, to sell a vehicle that
Speaker 5: needs a head and engine, Shame on you, Mike Shaw.
Speaker 13: Go with a sure thing Denver's best roofer Excel roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance checkup free, no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven one help. You'll think you're his only customer when
Speaker 13: you choose Frank durand the Real Estate Man dot com
Speaker 13: to list your home with Remax Alliance three oh three
Speaker 13: nine two zero sixteen twenty two.
Speaker 5: All right, three o three seven one three eight two
Speaker 5: five five three oh three Martino, you know we love
Speaker 5: getting involved in stuff. This Mike Shaw thing is driving
Speaker 5: me a little boker's Kelly, were we able to get
Speaker 5: in touch with the shop that actually told this guy
Speaker 5: what was going on with the jeep? I loved him
Speaker 5: a message? Okay, I would love to get them on.
Speaker 5: Let me go back to Jason. Jason, I want to
Speaker 5: make sure Kelly has all the information. I still want
Speaker 5: an email of that that that write up you have
Speaker 5: from that other company. You follow what I'm saying?
Speaker 17: Yeah, the invoice, you bet?
Speaker 5: Yeah, I want the invoice. So where does it sit now?
Speaker 5: Did you go back to these guys, back to Mike
Speaker 5: Shaw and say, hey, you know, not only is the
Speaker 5: heater core you guys did it before, you didn't fix it,
Speaker 5: but it needs an engine. I mean, where where are
Speaker 5: we at with Mike Shaw?
Speaker 7: Now?
Speaker 3: Yes?
Speaker 17: I took it back and unfortunately there was a new
Speaker 17: GM involved, so I had to try to re explain
Speaker 17: this entire situation to them. Yeah, and then, so the
Speaker 17: way it sets right now is it's been at their
Speaker 17: dealership for the last two weeks YEP. They currently have
Speaker 17: a fifty eight hundred dollars estimate on fixing the problem
Speaker 17: and the GEEP has three hundred and forty one miles
Speaker 17: on them since the day that I bought it.
Speaker 5: So basically, they're not going to do anything for you.
Speaker 5: I mean, that's that's what I'm hearing from you.
Speaker 17: Yesterday they called me and said, I'm sorry, buddy, you
Speaker 17: sign it as is, come get it.
Speaker 7: Yeah.
Speaker 5: You know what, So if you want to deal with
Speaker 5: Mike Shaw, by the way, what is the number over
Speaker 5: to Mike Seawan? What is that GM's name? Who's the
Speaker 5: GM that basically is doing absolutely zero for you after
Speaker 5: you bought this vehicle for twenty four thousand dollars at
Speaker 5: Mike Shaw and you haven't got to use it because
Speaker 5: it needed an engine when you bought it, at least
Speaker 5: according to everything you're telling me, Jason. And after we
Speaker 5: talk to that other shop in tomorrow's car Day. So
Speaker 5: I'm going to talk about Mike Shaw probably every hour
Speaker 5: tomorrow on car Day so people know how they operate.
Speaker 5: Did they do anything?
Speaker 8: Only no.
Speaker 5: To me, it's very immoral though extremely aware though, go
Speaker 5: ahead I.
Speaker 17: Mean, isn't there some type of auto fraud with concealment
Speaker 17: or negligence?
Speaker 5: What did they conceal? How are you going to prove
Speaker 5: they knew it needed.
Speaker 9: A central mechanic?
Speaker 6: He said that the mechanics said it was obvious that
Speaker 6: the heads had been taken off and they were trying.
Speaker 5: To after the fact. I'm talking before you bought it,
Speaker 5: Jason Suzan, before he bought it, And I do want
Speaker 5: to go down this real quick, so everybody out there
Speaker 5: is listening gets an idea of what I'm saying. So,
Speaker 5: before you bought it, how would you prove that they
Speaker 5: knew it needed an engine? How would you do that?
Speaker 17: Well, I can prove that they replaced the heater core.
Speaker 17: That yeah, portraying it in knowing that it had existing issues.
Speaker 5: Well, okay, so they replaced the heater core.
Speaker 17: Is but the issues existed from the day that I.
Speaker 5: Bought Jason, I agree with you one hundred percent. You
Speaker 5: would have to prove to a judge that they knew
Speaker 5: it needed an engine. It doesn't matter if they replaced
Speaker 5: the heater core. So they replaced the heater core, they'd say, Okay,
Speaker 5: we thought it was clogged up it's a jeep. They're
Speaker 5: known for that. We did the heater core, then we
Speaker 5: sold it. We had no idea needed an engine.
Speaker 17: What about negligent misrepresentation? You know, like, don't they I mean,
Speaker 17: obviously it was presented to me as a road worthy
Speaker 17: vehicle and it's not. Oh isn't that? Isn't there some
Speaker 17: grounds there? What?
Speaker 5: What? What do you have? Jason? Jason, listen, man, what
Speaker 5: do you What do you have in writing or recorded
Speaker 5: or some kind of proof that they said, hey, there's
Speaker 5: no issues with this vehicle, it should work fine. Where
Speaker 5: what do you have?
Speaker 17: I mean, what judge is going to say, Oh, I
Speaker 17: think that they told you that it needed a motor
Speaker 17: before you bought it.
Speaker 5: No, the judge is going to say that. The judge
Speaker 5: wouldn't say that, Judge, the judge would Jason, listen to me, man,
Speaker 5: I want to help you. That's not what the judge
Speaker 5: would say. What the judge would say is, oh, look here,
Speaker 5: mister Jason, you bought it as is. You bought it
Speaker 5: knowing that whatever was wrong with it you own now.
Speaker 5: You bought it as is. That's what he's going to say,
Speaker 5: without you having proof that they knew that they were
Speaker 5: selling you something that was that defective, you're not going
Speaker 5: to do anything. So unless the dealer is going to
Speaker 5: admit it, if you call them up this GM right now,
Speaker 5: If you call this person up and say, hey, do
Speaker 5: you admit you sold me a vehicle that you knew
Speaker 5: needed an engine, what do you think they're going to say? Yeah,
Speaker 5: they're going to say no, of course they are. And
Speaker 5: you bought it as is. You literally signed paperwork when
Speaker 5: you were buying this twenty four thousand dollars heap of
Speaker 5: crap that you knew you were buying it as is.
Speaker 5: I don't like anything they did, but the legal ramifications
Speaker 5: I don't think are there now saying that you know
Speaker 5: who I would like to get on what is her name, Reina.
Speaker 5: If we could get Raina on, this might be right
Speaker 5: up her. Ally, I want to get an Eternia Jason
Speaker 5: that specializes in exactly this. So I'm going to put
Speaker 5: you on hold.
Speaker 12: Man.
Speaker 5: I want to get rain On. Hopefully we can get
Speaker 5: her on her line her up. I would love to
Speaker 5: do that. She's very smart at what she does. But
Speaker 5: in the meantime, I want people out there to know
Speaker 5: what Mike Shaw sold this guy and we're going to
Speaker 5: talk to the people that looked at it and diagnosed it.
Speaker 5: I truly believe they snookered him, and I think they
Speaker 5: did it on purpose. Now that's my opinion, that's my thoughts.
Speaker 5: But I think Mike Shaw really screwed this one up,
Speaker 5: and the fact they're not doing anything for him shows
Speaker 5: you how they treat a customer. He was eighteen miles
Speaker 5: away from the dealership and that vehicle was already screwed up. Now,
Speaker 5: once again, he bought it as this he should have
Speaker 5: had it checked out, and I don't have to keep
Speaker 5: beating that dead horse. But the bottom line is I
Speaker 5: don't think they should have sold it to him. I
Speaker 5: think they're crooks. That's my opinion. I think in this
Speaker 5: particular case, according to everything I know right now, I
Speaker 5: think to people at Mike Shaw are maybe not crooks,
Speaker 5: but they're unethical pieces of crap.
Speaker 13: Go with a sure thing Denver's Best Roofer Excel roofing
Speaker 13: dot com. You don't pay a cent until you're contenth
Speaker 13: time for an insurance checkup free no obligation. In comparison,
Speaker 13: call Compass insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the real estate man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five. So you know, I would like some people
Speaker 5: out there listening, maybe my YouTube friends, the Morons, And
Speaker 5: that's a nice name we call him, kind of an
Speaker 5: inside joke. It probably does sound strange over the air, though,
Speaker 5: the Morons, But here's the deal. They're great people, great
Speaker 5: followers of the show, good helpers, and I beckon for
Speaker 5: your help as well. Sometimes we get deals like this.
Speaker 5: Did Mike Shaw do anything illegal?
Speaker 20: No?
Speaker 5: Not, in my opinion. We're going to try to get
Speaker 5: Rihanna on an attorney. I keep Raina.
Speaker 21: She's not available until Monday.
Speaker 5: Okay, let's line her up Monday. So Jason, we're going
Speaker 5: to get you back on Monday with the attorney. But
Speaker 5: in the meantime, let me bring him up, not.
Speaker 14: Tomorrow for car days.
Speaker 9: She's not available.
Speaker 7: I didn't hear Kelly, Monday Monday.
Speaker 5: Yeah, that's right. Listen, we're gonna get our attorney up
Speaker 5: and we're going to talk with her Monday, Jason. But
Speaker 5: in the meantime, I want to ask our listeners to
Speaker 5: call up Tyson Ivy. He is the GM an appeal
Speaker 5: to his character, and I don't know what his character is,
Speaker 5: but I can tell you this, He's seems to be
Speaker 5: a character. But call up Tyson Ivy at Mike Shaw's dealership.
Speaker 5: What Mike Shaw Dealership is this? By the way, Jason
Speaker 5: Chrysler dodged Deep and Ram okay and where is that
Speaker 5: Grey and Greeley. He's at nine to seven zero five
Speaker 5: zero six nine seven seven seven. Really try to appeal
Speaker 5: to his character. Leave a message, don't be mean. I
Speaker 5: think he needs to know what's going on. He's new
Speaker 5: to the position, according to the caller. But the bottom
Speaker 5: line is this guy spent twenty four thousand and drove
Speaker 5: off that day with a vehicle that needed an engine
Speaker 5: twenty four thousand dollars. Imagine how you would feel now.
Speaker 5: Did Jason do things wrong? He absolutely did. He should
Speaker 5: have had the vehicle checked out, but that doesn't mean
Speaker 5: they should have sold it to him. And if they
Speaker 5: truly didn't know, which they're claiming. Of course, I'm sure
Speaker 5: they're going to claim they didn't know, which I don't believe,
Speaker 5: but who knows. I wasn't there, But in my opinion,
Speaker 5: they probably did know because they did the he and
Speaker 5: that's what we're going to go over Monday with Jason
Speaker 5: and our attorney. But I think they should do something now,
Speaker 5: at minimum, maybe fix the vehicle, maybe even offer to
Speaker 5: fix it at costs, because if they did do a
Speaker 5: rebuilt engine, it would be better than the engine with
Speaker 5: one hundred and twenty four thousand miles. So I could
Speaker 5: understand them charging him something, but to hit him with
Speaker 5: no options but five five hundred dollars on a vehicle
Speaker 5: he just spent on and never got any value whatsoever,
Speaker 5: I find preposterous and absurd and outright sleazy. That's my opinion. Now,
Speaker 5: for Mike Shaw and everybody out there listening, I can
Speaker 5: have my opinion, and honest to God, I think you
Speaker 5: guys suck. That is my opinion. And I'm hoping our
Speaker 5: listeners call up and say it very nicely, but try
Speaker 5: to figure out what's going on there. Why does he
Speaker 5: feel it's okay to do this? Yes, I understand their
Speaker 5: hanging their hat once again on its as is. But
Speaker 5: that doesn't mean that's where you hang your heart. Screwed
Speaker 5: people like that. You shouldn't do that to people. This
Speaker 5: isn't a month later. This isn't the possibility this guy
Speaker 5: overheated it. This is right when he left. This problem
Speaker 5: was there then. I think they knew the six weeks
Speaker 5: they had the vehicle. But really, here's Tyson Ivy's phone number.
Speaker 5: Nine seven zero five oh six nine seven seven seven. Folks,
Speaker 5: we are media with the purpose. There's certain times we
Speaker 5: might not be able to help with our attorneys in
Speaker 5: other ways, and I believe this is one of them.
Speaker 5: But we can at last, at least let the public
Speaker 5: know that the people at Mike Shaw do this to
Speaker 5: their customers. Tyson Ivy nine seven zero five zero six
Speaker 5: nine seven seven seven. Tell him you heard it here
Speaker 5: on the Troubleshooter Show. I would love to talk to him.
Speaker 5: We have already called up there and left a message,
Speaker 5: but I'm almost positive they will ever talked to us
Speaker 5: because people that hide stuff generally never come out of
Speaker 5: their little cockroach house. That's just the way it works. Now,
Speaker 5: I want to talk to Matt real quick. Look, we've
Speaker 5: got so many things going on. We've got a guy moving.
Speaker 5: I have no idea what's going on in this car
Speaker 5: with Patrese. Kelsey's got a problem. Kelsey, you'll be up next.
Speaker 5: But we got full lines. But I got to talk
Speaker 5: to Paragon real quick.
Speaker 8: Matt.
Speaker 5: We were talking. I said, what's the biggest case, because
Speaker 5: it's not hail season, and you said, right now, I'm
Speaker 5: dealing with a meth case. So what happened? Where was
Speaker 5: the math? You don't have to say exactly like an
Speaker 5: address or anything, but what are we talking about? An
Speaker 5: office building?
Speaker 1: It's a hotel. A hotel, Yeah, it's up toward the Boulder.
Speaker 5: Wow.
Speaker 1: And I got a call from a trust in California
Speaker 1: who actually listens to the show and called me up
Speaker 1: and they said, we have nationwide, we've found some of
Speaker 1: our guests cooking meth.
Speaker 5: And literally cooking in the hotel, in the sink in
Speaker 5: the unit. It's just one of these like really sleazy hotels.
Speaker 5: It's a decent hotel.
Speaker 1: It's probably a ninety dollars a night, okay kind of joint.
Speaker 5: Yeah. So it's not like an oio or something that
Speaker 5: could be like, you know, people live there all the time.
Speaker 1: It's not one of these places that say we have
Speaker 1: HBO and a pool on their marquee and they don't
Speaker 1: go by the hour either, by the I don't know
Speaker 1: about that. Well we'll find that out. But yeah, so
Speaker 1: they said, there's this meth problem we have nationwide with
Speaker 1: file acclaim. They want to give us I think forty
Speaker 1: forty to fifty grand.
Speaker 5: To clean up a meth room. To clean the room,
Speaker 5: it's like, and they weren't smoking meth, they were making meth.
Speaker 5: And they both, of course both they got to test
Speaker 5: their prize. I mean so, but they offered forty grand.
Speaker 5: From what I understood, you can't even clean up an
Speaker 5: rv uh. You can't even clean up a Honda Civic
Speaker 5: that's had someone smoke meth in it for forty grand.
Speaker 5: Hold on, but you got involved, and I assume you're
Speaker 5: going to have a good end of this story where
Speaker 5: you got more money.
Speaker 1: We're getting there.
Speaker 5: I can't wait to hear what they're shooting for now.
Speaker 5: I'll tell you, insurance companies driving me nuts. All they
Speaker 5: do is pretend not to pay. We got a lot
Speaker 5: coming up.
Speaker 13: Hold tight, go with a sure thing Denver's best roofer
Speaker 13: Excel roofing dot com. You don't pay a cent until
Speaker 13: you're contenth time for an insurance checkup free no obligation.
Speaker 13: Comparison call Compass Insurance paying too much your coverage at
Speaker 13: dozens of insurance companies find out now three o three
Speaker 13: seven to seven to one help. You'll think you're his
Speaker 13: only customer when you choose Frank durand the real estate
Speaker 13: Man dot com to list your home with Remax Alliance
Speaker 13: three oh three nine two zero sixteen twenty two.
Speaker 6: News.
Speaker 5: So you don't have.
Speaker 2: Run as fast as we can. The Shooter's gonna help come.
Speaker 5: This is the trouble Shooter Show.
Speaker 4: No Tom Martino, all right three oh three seven one
Speaker 4: three eight two five five three oh.
Speaker 5: Three Martino, we got a lot cooking today on the
Speaker 5: Troubleshooter Show. You've been ripped off for taking advantage of
Speaker 5: We want to hear from you. We were talking to
Speaker 5: Matt with paragun We also have Mark Schumanski with Genesis
Speaker 5: Total Exteriors, two people that I've used numerous times, honestly,
Speaker 5: and the work is great with Mark and the gang
Speaker 5: at Genesis. And then Matt Public Adjuster, two times I've
Speaker 5: had in the last four four and a half years,
Speaker 5: where my insurance company said I didn't have roof damage,
Speaker 5: I didn't have flood damage. Whatever it was Matt came through.
Speaker 5: One was about eighty thousand. The other is going to
Speaker 5: be somewhere between forty or fifty. We're at the we're
Speaker 5: basically at the finish line on that. But we were
Speaker 5: talking about a hotel he's working on right now. Listen
Speaker 5: to this. There's a hotel that someone was making math
Speaker 5: right in the room.
Speaker 1: Making it, smoking it, probably.
Speaker 5: Selling it right. So there's meth in the room, and
Speaker 5: meth is unbelievable. You realize if like a homeless guy
Speaker 5: or a meth addic, somebody with math steals your car
Speaker 5: and smokes meth in it, I don't care what kind
Speaker 5: of car it is for the most part. I mean,
Speaker 5: I'm not talking like a Lamborghini or something. But they
Speaker 5: won't even pay to clean the car. They're going to
Speaker 5: total it because cleaning up math once it's smoked. I'm
Speaker 5: not talking about making it in your car smoking it.
Speaker 5: Most likely it will be totaled and you'll be getting
Speaker 5: a new car because it costs more to clean. So
Speaker 5: they offered what insurance company.
Speaker 1: Was nationwide forty thousand, right around forty to clean the
Speaker 1: room where they thought it originated from.
Speaker 5: Which is impossible. Well, and so Fortrand would I don't
Speaker 5: even know what you would do.
Speaker 1: It wouldn't touch it. I mean, especially when you consider
Speaker 1: the contents in the room, the furniture and theytronics and everything,
Speaker 1: the AC, you know, all of that.
Speaker 5: Not only that that AC could be tied to other rooms.
Speaker 1: Most of those are individual units. So they got that
Speaker 1: unifying window. But still, yeah, I mean, so so what
Speaker 1: do you.
Speaker 5: Think you're going to end up getting them? I know
Speaker 5: it's not finished yet, but what are you shooting?
Speaker 1: I'm thinking eight hundred to nine hundred k because it's
Speaker 1: going to be like fourteen rooms and then the hallway
Speaker 1: all gutted, all restored, all the furniture thrown out in
Speaker 1: replaced thick of that.
Speaker 5: Folks, And they heard Matt on the show over the years,
Speaker 5: right right, it reached out to you eight or nine
Speaker 5: hundred thousand. Now for people go in no way, how
Speaker 5: do you go from forty thousand to eight or nine hundred.
Speaker 5: I'm going to give you another example of one that's
Speaker 5: closed and done. There was what was it an office building?
Speaker 5: It was a huge laboratory and a laboratory, and that
Speaker 5: was the one because of the Boulder fires, right, so
Speaker 5: every smoke damage. Yeah, so they didn't get burned down,
Speaker 5: They just got smoke damage from all the homes it
Speaker 5: burned down up during the Boulder Fire. And how much
Speaker 5: did they originally offer them those liberty?
Speaker 1: They threw sixty thousand that down.
Speaker 5: So they said, here, go clean your laboratory for sifty
Speaker 5: grad floors, wipe the walls and you're good. Yeah, we
Speaker 5: know a guy come in there, do it all for
Speaker 5: sixty grads. Sure, so you got involved. God did that
Speaker 5: come through the show too?
Speaker 1: It did?
Speaker 5: What did that one? Listen to this? Remember the last
Speaker 5: one he was talking eight or nine hundred thousand. Listen
Speaker 5: to this one. Go ahead, Matt, six million, six million,
Speaker 5: and that's done it over. They got six That was
Speaker 5: a couple of years ago. Yeah, so think about that.
Speaker 5: I mean, Mark Schamansky, I mean, you deal with it
Speaker 5: after a helstorm, you deal with roofing, and you deal
Speaker 5: with insurance. All they do is lie. I mean, honestly,
Speaker 5: in my opinion, they show up. Is there any of
Speaker 5: these guys you trust more than others that you deal
Speaker 5: with let's just say a simple hell claim where it's
Speaker 5: evident the guy's also got paint damage, siding damage. But
Speaker 5: all they want to talk about is the roof.
Speaker 11: I mean, yeah, I mean it's a major component of
Speaker 11: our business is having a person that just does supplements
Speaker 11: for us.
Speaker 5: That's it.
Speaker 11: Yeah, And that's what Nita's job in our office is.
Speaker 11: And she you know, you forgot this, you got that.
Speaker 11: We have some pictures and if it gets bad, then
Speaker 11: we bring that into it.
Speaker 5: How often do you see and I'm talking just the
Speaker 5: contractor stands now, where you go out after hail and
Speaker 5: they authorize the roof, it's done, They already called their insurance,
Speaker 5: they call you to do the roof. How often do
Speaker 5: you get out there? And they actually did find all
Speaker 5: the other stuff. They found the chip paint, they found
Speaker 5: the railings that were messed up. They actually were very
Speaker 5: forthright with their with their insured about all the damage.
Speaker 5: Does it ever happen?
Speaker 11: It does happen about eight percent, I would guess eight percent.
Speaker 5: So ninety two percent of the time.
Speaker 10: We're writing supplements.
Speaker 5: You're writing supplements. And I understand on the roof you
Speaker 5: might not know about the decking tea, you get down.
Speaker 5: But I'm talking.
Speaker 11: Obviously obviously damage windows, you know, even like deck railing
Speaker 11: or deck floors that got dimples in it from the hail.
Speaker 11: Things like that, you know, damage windows, doors, sighting chip paint,
Speaker 11: susand holes insiding susannder Kelly.
Speaker 5: Who did I put on that one with the skylights?
Speaker 5: Who was at? I want you to I want you
Speaker 5: guys to hear this real quick. I forget if deputy
Speaker 5: boat to meet your You're not on that. Are you
Speaker 5: on the skylight one? Oh?
Speaker 7: Uh no, but I think it. Carlington Law is going
Speaker 7: to come on next week to talk with you.
Speaker 5: I want I want you guys, I want your opinions
Speaker 5: on this. So this skylight company, in fact, they got
Speaker 5: skylight in their name. That's what they do. They sold
Speaker 5: this lady a skylight on one of her rental properties.
Speaker 5: It was leaking. Okay, so about two years ago, it
Speaker 5: was twenty twenty three, they come out and they sell
Speaker 5: her two skylights. Okay, a year goes by a year
Speaker 5: and a half, whatever the timeframe is. Tenant calls up.
Speaker 5: It's leaking again. So she calls the company up. They've
Speaker 5: got some kind of warranty, you would think and they say, no,
Speaker 5: it's not the skylight leaking. It's the flashing around the skylight.
Speaker 5: It's leaking. And when you bought it, you didn't buy
Speaker 5: the flashing. All you bought was the skylight just right there.
Speaker 5: What do you think of that?
Speaker 11: Well, again, can you reuse flashing, Yes, but you got
Speaker 11: to make sure you're doing it right and you're you know,
Speaker 11: because there might be little holes from nails before. You
Speaker 11: got to make sure all that's sealed up. Yeah, but
Speaker 11: what do you use so much smarter just to put
Speaker 11: new flashing? Because it costs for a sky that's one
Speaker 11: hundred bucks for a kid, probably about seventy five actually,
Speaker 11: and then you're already exposed to it's nothing to put
Speaker 11: it in.
Speaker 1: It's costing.
Speaker 5: They're saying they're not going to do a damn thing
Speaker 5: for because she didn't buy flashing.
Speaker 1: Well, it might avoided the warranty. If she didn't do
Speaker 1: the whole system, it probably did void the warranty. But
Speaker 1: they're the ones that sold it to her.
Speaker 5: They went out as the skylight experts and said, hey,
Speaker 5: we can do it for four thousand or whatever the
Speaker 5: dollar amount was, and basically they did it, and here
Speaker 5: we are leaking, and they're saying, well, you need all
Speaker 5: this other stuff, but they're the experts. That's my contention.
Speaker 5: If you come to me and sell me a roof,
Speaker 5: and I say, well, I don't want new decking, well
Speaker 5: and if I need it, you'd be crazy to do my.
Speaker 10: Roof, right, because all of a sudden, the liability.
Speaker 11: I mean, you know, even insurance companies say, oh, we
Speaker 11: use this, we use that, and we just won't.
Speaker 5: Yeah, because they're going to come back on you.
Speaker 11: I mean, what's you know by the time I took
Speaker 11: it off, it gets bent up. I let's say a ROOFBND.
Speaker 11: Sometimes they try, they try to say that for years.
Speaker 11: I'll just reuse them, or reuse your drip edge.
Speaker 5: I get so mad. I get so mad thinking of
Speaker 5: contractors like that Skylight company. Why wouldn't they just sell
Speaker 5: it to her in the first place. If she said, hey,
Speaker 5: I want to save some money, I'm going to look
Speaker 5: somewhere else. That doesn't mean you cut corners to the
Speaker 5: fact where the job you do is going to be
Speaker 5: leaking again. Right, And I'm dying to see what that
Speaker 5: attorney says, Dimitri when we talk to them, we're gonna
Speaker 5: have multiple attorneys on Monday. Now, any questions you have
Speaker 5: with public adjusting, maybe roofing questions, anything, we have one
Speaker 5: line open three oh three seven one three A two
Speaker 5: five five. A lot of people don't realize this. Let's
Speaker 5: say they had the roof done last year, Matt because
Speaker 5: of a hailstorm. It's done, it's over. That's all they
Speaker 5: had done was the roof though, and now they're going, hey,
Speaker 5: I'm listening to this. I ever thought to look at
Speaker 5: my paint or my siding or other things. You can
Speaker 5: go back up and open a claim. You don't get
Speaker 5: a second claim put on you. There's no other penalty.
Speaker 5: So basically they can reopen it and get a check
Speaker 5: for all the stuff the insurance company didn't tell them about.
Speaker 1: It, right, usually missing some stuff. I mean a homeowner
Speaker 1: doesn't have the eye usually for that damage, and the
Speaker 1: adjuster doesn't have the check book.
Speaker 5: Well, I'll tell you the big one then I promise
Speaker 5: I'll go to the phones. The one that the one
Speaker 5: that drives me crazy where they screw people all the
Speaker 5: time is the window seals because you won't see those
Speaker 5: little seals broke, but those windows seals got broken a
Speaker 5: big hailstorm mark if you needed one. The entire front
Speaker 5: or back of your house redone. All the big windows
Speaker 5: say it's a nice house. I mean you could easily
Speaker 5: be fifty sixty grand. Oh you bet for sure without blinking, right,
Speaker 5: I mean all those windows. And a lot of insurance companies,
Speaker 5: how often do they point out broken seals? They'll point
Speaker 5: out a broken window, but the broken seal, right, it
Speaker 5: never yep, And once that seal's broke, you can't do
Speaker 5: a damn thing.
Speaker 10: Can Yeah, no, glassans the whole thing.
Speaker 5: It's insane. Hey, put Trese. I'm sorry, Patrese, You'll be second.
Speaker 5: I'm so sorry, but Kelsey's been holding forever. Kelsey, I
Speaker 5: got to take a break. I'm going to finish up
Speaker 5: with you after it. But tell me what's going on
Speaker 5: with these toll charges.
Speaker 15: It's actually not a toll charge. It's a toll scam.
Speaker 15: To tell your listeners. So the more dumbed down version is,
Speaker 15: they'll send you a text from whatever number and they'll say, hey,
Speaker 15: this toll got charged. They won't really give you a date.
Speaker 15: You got charged the toll and you need to pay it.
Speaker 15: Click on this link and pay the toll. And we
Speaker 15: all know that tolls generally come in the mail and
Speaker 15: you get the big envelope that's yellow and it says
Speaker 15: pay your toll.
Speaker 5: So who they're fishing for? Though, if you live in Colorado,
Speaker 5: we're getting more and more toll roads, we're getting those
Speaker 5: pass rows, so a lot of people have been on this.
Speaker 5: They might have crossed over the white line. God help them.
Speaker 5: Oh my god, let's throw seventy five bucks at them.
Speaker 5: But whatever it is. When you look at that, if
Speaker 5: I got texted that, I'd be like, oh boy, I
Speaker 5: probably did. I probably did, yeah, exactly.
Speaker 15: And the more sophisticated ones will actually sleuth on your
Speaker 15: Facebook pages or Instagram or online social media and they'll
Speaker 15: figure out who's been traveling and they'll go, oh, this
Speaker 15: person's been traveling, or it shows got them in different places.
Speaker 5: Do you fall for it?
Speaker 15: Oh no, no, no. I saw that it was from
Speaker 15: a random number, and I'm like, the governments or the
Speaker 15: toll people aren't sending texts randomly. And then I got
Speaker 15: actually another one in my email that said for a
Speaker 15: toll and it was from some hotmail. So immediately I
Speaker 15: was like, I don't think anybody has hotmail anymore.
Speaker 5: My god, I haven't heard that forever.
Speaker 10: Yea, my wife said that too.
Speaker 5: Yeah, it's the same texts for tolls. You know, that's
Speaker 5: total bs.
Speaker 15: So people get you.
Speaker 5: Yeah, four seventy. None of these people are going to
Speaker 5: be texting you for a link to pay a toll.
Speaker 5: They just simply aren't going to do it. Hey, I
Speaker 5: appreciate that. That was good advice, Kelsey. When did you
Speaker 5: receive that?
Speaker 15: By the way, Oh, a couple of weeks ago. And
Speaker 15: it was actually after I had been on a trip
Speaker 15: over Christmas. I was out of town for a little while.
Speaker 15: You were driving up the the the mountains and you
Speaker 15: could hop over, like you said, into the toll age,
Speaker 15: and I thought, I was like, did I ever do that?
Speaker 5: Yeah, that's the first thing I would think. I'll tell
Speaker 5: you something else about those toll lanes real quick. We
Speaker 5: can free that up. We're gonna have one line open.
Speaker 5: Three oh three seven one three eight two five five.
Speaker 5: You've been ripped off, or you want to expose some dirtbag,
Speaker 5: I mean, really, three oh three Martino, give us a call.
Speaker 5: But I wandered in my bus one time over into
Speaker 5: that on I seventy and I looked up and my god,
Speaker 5: when you start talking multiple axles in that speedway, I
Speaker 5: mean it could have been one hundred and two hundred dollars.
Speaker 5: So I got out of there real quick, and I
Speaker 5: was sure I was going to have something show up,
Speaker 5: but I was towing it the time, my huge trailer
Speaker 5: and car, no no plate. There's no way they got me.
Speaker 5: There was no way. They have no idea who I was.
Speaker 5: And if you know who it is now, it wasn't me.
Speaker 5: We'll be right back.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 13: Wait time for an insurance checkup free no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three all three seven
Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the real estate Man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: all three nine two zero sixteen twenty two.
Speaker 5: Sorry, folks, three on three seven one three A two
Speaker 5: five five. We got a couple lines open any questions
Speaker 5: you have. We've got a ton, and I mean a
Speaker 5: ton going on right now.
Speaker 7: That was good.
Speaker 5: Information that last lady gave us. I appreciate that. Once again,
Speaker 5: any scam out there, you know, some mommers, so everybody
Speaker 5: knows never to buy a gift card, but honestly, people
Speaker 5: still do it every single day. It's really amazing. Hey, Patrese,
Speaker 5: what is going on with you?
Speaker 20: I just have just looking for a recommendation from you guys.
Speaker 20: I know you've talked about on the show before. I
Speaker 20: just have a friend who has a daughter in college
Speaker 20: in Florida and Jacksonville, and she has a car out
Speaker 20: there with her. They drove it out there, but they're
Speaker 20: looking to have it shipped back at the end of
Speaker 20: the year because they don't want to put all the
Speaker 20: miles on it and it's a long drive. So I
Speaker 20: didn't know if you guys have any I know, you
Speaker 20: gotta be careful with you know, private transport companies, so
Speaker 20: I wasn't sure if you guys had anybody.
Speaker 5: Yeah, I do. So here's what I like about JFR Cars.
Speaker 5: They ship cars all over I mean they ship them
Speaker 5: all over the country, so they are they're part of
Speaker 5: like this website or this group of people, these dealers
Speaker 5: everywhere A lot of dealership everywhere, so you can get
Speaker 5: on he can get on there and put in from
Speaker 5: Florida to here, and then they'll get multiple bids and
Speaker 5: he'll help you put it all together. He doesn't have
Speaker 5: a problem with that. I mean, he'll make a few
Speaker 5: bucks off of it, but he's still going to get
Speaker 5: you the best price. And more importantly, they're people that
Speaker 5: he's dealt with numerous times over numerous years. So I
Speaker 5: would call up ride with JFR Cars and basically tell them,
Speaker 5: you know, you just heard me on the show and
Speaker 5: I said he could help you out finding a shipper. Okay,
Speaker 5: that's awesome, Juzanne. You have his number off top of
Speaker 5: your head, JFR, I sure do.
Speaker 9: It's three zero three five two zero six eight.
Speaker 5: Three nine and you can always find them at referral
Speaker 5: list dot com. Just go to referral list dot com
Speaker 5: and you can put in JFR and they'll pop right
Speaker 5: up for you.
Speaker 20: Patresa, Okay, I really appreciate it than you got it.
Speaker 2: Thank you.
Speaker 5: Three oh three seven one three eight two five five.
Speaker 5: We got a couple lines open you've been ripped off
Speaker 5: or taking advantage of now's a good time to call you.
Speaker 5: Got any questions about anything. We've got a list of
Speaker 5: people at referral list dot com that help us out
Speaker 5: on the show all the time. Any questions for our
Speaker 5: public adjuster, Matt or a contractor Mark in studio with us.
Speaker 5: They've both done great, bang up jobs at my house
Speaker 5: absolutely positively this time of year, though, Mark, there's not
Speaker 5: much you're doing outside, is there? I'm always still roof
Speaker 5: Well okay, yeah, that's one of the things you happened.
Speaker 10: And we and we just put in two houses of windows,
Speaker 10: so yeah.
Speaker 5: Okay, yeah, how many lines of windows you got.
Speaker 11: Well, we get anything you want. But we have a
Speaker 11: couple of high end ones. There's one that's made here locally.
Speaker 11: Who was and of course I just forgot the name
Speaker 11: of it. And then h Window out of Wisconsin. We're
Speaker 11: a dealer for them. That's a really cool window. It's
Speaker 11: a high end.
Speaker 5: Are you doing the home show this year?
Speaker 8: No?
Speaker 10: Olpen Windows? Sorry? Alpin, Yeah, yeah, I mean Elpin is
Speaker 10: a phenomenal window.
Speaker 5: They came on quick too.
Speaker 10: Yeah.
Speaker 11: Well, and they're they're expanding. Uh they start with a
Speaker 11: triple pane window. They don't have a double pain wow,
Speaker 11: and so phenomenal doors, phenomenal windows.
Speaker 5: I heard those are almost like a wall.
Speaker 11: In other words, your your your our value is insane.
Speaker 10: And you know, I think if you have a house.
Speaker 11: That you know deserves it, they're not cheap, but the
Speaker 11: house that deserves it, I would definitely put them in
Speaker 11: my house.
Speaker 5: Yeah, and you can do a free bid on them
Speaker 5: all day.
Speaker 10: You bet. H wind is really a cool window. It's
Speaker 10: only an awning window.
Speaker 5: What does that mean?
Speaker 10: It goes like this, Oh, okay, it is so strong
Speaker 10: that you can actually sit on the wind.
Speaker 5: What are called it's got a crank case.
Speaker 11: You got a casement, a casement casement windows in your house.
Speaker 11: That's the most energy efficient casement.
Speaker 7: Wow.
Speaker 11: Uh, just the way that the design of it and
Speaker 11: how they see it because you get to crank that
Speaker 11: and it reallyceals a slider is not as an energy
Speaker 11: efficient or a double hung as the next one in
Speaker 11: between those two.
Speaker 5: So when you start getting up into the mountains, well,
Speaker 5: actually that's when I true pretty much anywhere in Colorado.
Speaker 5: I mean, you really should have a good window unless
Speaker 5: you're doing it fixed again.
Speaker 11: You know again, I we're expanding into a winter park
Speaker 11: and such, and we're gonna be really pushing the LP
Speaker 11: and window lining up there?
Speaker 7: Nice?
Speaker 10: I mean because replacement windows you're in the mountains. Why
Speaker 10: wouldn't you.
Speaker 5: I don't know why you wouldn't yeh. Hey Eugene, what's
Speaker 5: going on with this contractor?
Speaker 8: Hi?
Speaker 3: How are you?
Speaker 5: I'm doing good?
Speaker 3: How are you man? Good? Uh? I was referred by
Speaker 3: my best window guy, Brian at window works. Okay, So
Speaker 3: I had a contractor come to my house front right
Speaker 3: after the May thirtieth helstorm. So he came and promised
Speaker 3: me the world and said he'd do this and do
Speaker 3: this and do this.
Speaker 5: Hey, Eugene, where'd you find the contractor?
Speaker 3: Uh? On the side of the road.
Speaker 5: I mean like literally on the side of the road.
Speaker 3: Yeah, he was like sitting in his truck. And I
Speaker 3: was originally signed up with a different root for contractor,
Speaker 3: and I thought I really needed a general contractor to
Speaker 3: handle the amount?
Speaker 5: Was he knocking on doors? I mean where was he
Speaker 5: on this? I mean, where was he in his truck
Speaker 5: on the side of the road in front of your
Speaker 5: house or what?
Speaker 3: He was on the side of my house? He was
Speaker 3: at my I guess he went to my neighbor's house
Speaker 3: behind me. Got it and then I just you know,
Speaker 3: just kind of walked up to him and had a
Speaker 3: conversation with him.
Speaker 5: Did your neighbor And I know I'm asking questions. It
Speaker 5: might have nothing to do with it, but that's just me.
Speaker 5: But did your neighbor end up using the same contractor? Yeah?
Speaker 5: Oh boy?
Speaker 3: Uh? And I refer them like ten people. I refer
Speaker 3: them to like ten people. And oh my god, I
Speaker 3: mean the story, the story is pretty long, all.
Speaker 5: Right, hold on, let me take a break. I promise
Speaker 5: you I go to you first before anybody else. We
Speaker 5: got a few lines open. They'll get your calls in
Speaker 5: now three oh three seven one three eight two five
Speaker 5: five three oh three Martino. You can also email us
Speaker 5: at help at troubleshooter dot com.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 13: Time for an insurance checkup free no obligation comparison call
Speaker 13: Compass Insurance paying too much your coverage at dozens of
Speaker 13: insurance companies find out now three oh three seven seven
Speaker 13: to one help. You'll think you're his only customer When
Speaker 13: you choose Frank durand the real estate Man dot com
Speaker 13: to list your home with Remax Alliance three oh three
Speaker 13: nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five three oh three Martino. Uh, we're talking to Eugene.
Speaker 5: We're gonna go right back to him. But Paul the
Speaker 5: Waterman water systems for less, I can't tell. I can't
Speaker 5: talk enough about this guy. We bought a softener from him.
Speaker 5: I called around all the other people. He was more
Speaker 5: than half price more I think everybody else, which was
Speaker 5: around eight grand. We dropped about thirty three thirty four
Speaker 5: hundred bucks with Paul. Great system. Love it, low maintenance.
Speaker 5: We add salt maybe every I don't know, every five
Speaker 5: or six months. It's just awesome. The water quality is great.
Speaker 5: And he's got systems now that only that, not only softened,
Speaker 5: but check this out. They'll get rid of all the
Speaker 5: forever chemicals in your entire house, so your water's safe.
Speaker 5: And you know, just google forever chemicals. It's a good
Speaker 5: thing to get rid of. But go to waterpros dot
Speaker 5: netwaterpros dot net. Paul the Waterman, you gene, he hired
Speaker 5: a contractor. It was after a hell damage, right.
Speaker 3: Eugene, Yeah, correct me thirty.
Speaker 5: And he was at your neighbor's house talking to your neighbor.
Speaker 5: You went out, you met him, you saw him. What
Speaker 5: was he going to do besides the roof? How did
Speaker 5: this go down? Go ahead and tell your story.
Speaker 3: Well, well, how it all went down. I spoke to
Speaker 3: him and I said, you know, I have quite a bit.
Speaker 5: Of damage on my home.
Speaker 3: I had everything from roofing damage, to siding damage, to
Speaker 3: paint damage, to window damage, to garage door damage, to
Speaker 3: a little shutter damage on the house. Uh and all that.
Speaker 3: And you know, he convinced me and said that he's
Speaker 3: a general contractor. He said, you should hire a general
Speaker 3: contractor instead of trying to do this all yourself. So
Speaker 3: I agreed on that. He came over, took some pictures,
Speaker 3: did like a hover report on my house.
Speaker 5: So I mark, what's a hover report?
Speaker 11: It measures your whole house, window sizes, trim sizes, facious, sofa,
Speaker 11: at roof, it does everything is amazing, amazing.
Speaker 5: How did they do it with a drone?
Speaker 10: No?
Speaker 11: No, we take eight pictures outside of a house and
Speaker 11: then it's all three D modeled.
Speaker 5: And then it fills in every blank.
Speaker 11: This this software was actually developed by the US government
Speaker 11: And like when they went and got Saddam, who say,
Speaker 11: not Sadan, but it was uh no.
Speaker 5: It was now the guy they threw in the ocean.
Speaker 11: Yeah. So they had all the houses around him modeled,
Speaker 11: and so every day I made a little mock up
Speaker 11: place and so.
Speaker 10: They knew where they're going in to attack them. And
Speaker 10: that's the.
Speaker 11: Lot them, thank you, And so that's they used this
Speaker 11: software for stuff like that.
Speaker 5: Incredible.
Speaker 11: Now it's public domain and uh, this hover has just
Speaker 11: an amazing job.
Speaker 5: So how much was the total the contractor came up
Speaker 5: with for all the work or the insurance company? How
Speaker 5: did that work?
Speaker 3: Well, the insurance company, you know that we had an
Speaker 3: adjuster come out and that didn't he didn't speak very well,
Speaker 3: very good English, so we requested another adjuster to come out,
Speaker 3: and then we got it all settled. But I want
Speaker 3: to say the total claim with personal property was right
Speaker 3: around seventy six thousand.
Speaker 5: Or so, seventy six grand. And just give me the
Speaker 5: basics the roof and.
Speaker 3: What uh the root it was for the roof, gutters, sighting, paints,
Speaker 3: deck repair.
Speaker 5: Wow, I got it pretty gals. A decent hailstore.
Speaker 10: Oh yeah, windows too, obviously and windows.
Speaker 3: Yeah, windows yeah, windows.
Speaker 5: Yep, that's all right, So seventy grand. So what happens now?
Speaker 3: So he's like, I really need to do your house
Speaker 3: because I'm a corner lot, like at the beginning of
Speaker 3: the neighborhood, because I really need your house. I really
Speaker 3: need your house. He goes, I'll do your house for
Speaker 3: below what the uh not? The actual cash value below that?
Speaker 3: So I agreed because he wanted to do my house.
Speaker 3: So he hurried up, got a roof going. Then I
Speaker 3: worked on getting him referrals because he was like, I'll
Speaker 3: give you five hundred dollars a referral.
Speaker 5: How much was he going to charge you? We know
Speaker 5: the claim was seventy how much?
Speaker 1: How much was the actual cash value of that?
Speaker 5: I'm not sure he's using that term right, but that's
Speaker 5: a good question.
Speaker 3: Hold on, yeah, yeah, the eighth Yeah, well.
Speaker 5: Eugenien, Hold on a second. Was was your coverage only
Speaker 5: ACV or or were they going to pay for the
Speaker 5: whole roof?
Speaker 3: Oh no, they're paying for the whole roofs Okay, they
Speaker 3: really they release release the ACV portion. Yeah, I mean sure, Marcos.
Speaker 3: They release the ACV portion upfront.
Speaker 5: Yeah, and then when it's all done, they give you
Speaker 5: the difference. Yeah, yeah, they give you the appreciation. So
Speaker 5: for people listening, when you have a hell claim on
Speaker 5: a normal policy i'll call it, they give you the
Speaker 5: actual cash value of your roof. So let's say the
Speaker 5: roof is twenty thousand for a new one, and it's
Speaker 5: a twenty year roof and there's ten years on it.
Speaker 5: They'll give you ten grand up front. But then when
Speaker 5: it's done and it's finished and you have a brand
Speaker 5: new roof, they'll give you the other ten grand. So
Speaker 5: but how much was he going to do all the
Speaker 5: work for?
Speaker 3: Pretty much, for the size of the roof, he was
Speaker 3: going to do at a cheaper rate, but everything else
Speaker 3: was going to be whatever the insurance pace.
Speaker 7: Yeah.
Speaker 5: But all I'm asking is out of seventy grand, you
Speaker 5: were supposed to pay him sixty fifty forty.
Speaker 3: What Umm, Probably it's around forty eight thousand, perfect rough.
Speaker 3: I mean, that's not coming up in my head because
Speaker 3: he took the ACV portion because he's a liquid cash
Speaker 3: a liquid company doesn't work on credit. So he took
Speaker 3: the ACV of the roof, the ac of the gutters,
Speaker 3: the ACV of the windows, the ACV of this, and
Speaker 3: the always instead.
Speaker 5: Of referring to him as a liquid company, I would
Speaker 5: call that a broke company. I mean the reason he
Speaker 5: has no credit, so he's not Yeah, he's liquid. That's
Speaker 5: the funniest way I've ever heard that.
Speaker 7: Put.
Speaker 5: I'm gonna start calling broke contractors liquid contractors. I guess
Speaker 5: it sounds a little nicer, like instead of homeless, they're
Speaker 5: people experiencing homelessness. This guy was experiencing brokeness. Keep going, Yeah, so.
Speaker 3: I gave him the ACEV value of you know, all
Speaker 3: the stuff.
Speaker 5: How much was that?
Speaker 12: Oh?
Speaker 5: He Uh, I guess it's roughly, I don't know, forty something,
Speaker 5: all right, So you give him forty something?
Speaker 12: Then what Yeah?
Speaker 3: So so he takes that and he does your roof.
Speaker 3: Uh and then he procrastinate and didn't do my gutters.
Speaker 3: Then he got my windows arranged.
Speaker 5: What does that mean to range?
Speaker 4: Uh?
Speaker 3: Well, he found a contractor, Okay, went a really great contractor,
Speaker 3: found a contractor to do my windows because there was
Speaker 3: hell damage on it.
Speaker 5: Okay, so he did, he did my windows.
Speaker 3: Then he took a portion of.
Speaker 5: My ACV and and use windows.
Speaker 3: Yeah, windows, And he goes, well, he got thirteen windows,
Speaker 3: so we'll go ahead and finished the rest.
Speaker 5: So I'm like, okay, that's fine.
Speaker 3: So he did my windows. And after he got my windows,
Speaker 3: me and my wife felt a little, a little like
Speaker 3: nervous about this because it just seemed like things were
Speaker 3: going going bad.
Speaker 5: I don't understand. Hold on, I got to take this
Speaker 5: break again, Eugene. But I don't understand real quick?
Speaker 12: What what? What was?
Speaker 5: Why did you feel it was going bad? He did
Speaker 5: the roof and he did the windows. Was the job
Speaker 5: not good?
Speaker 3: Why?
Speaker 5: Why do you think it was going south?
Speaker 3: Because he was disappearing, disappearing off and on. It's where
Speaker 3: we couldn't contact him.
Speaker 5: Were the windows done though? And the roof was done?
Speaker 3: Yeah, the windows were done, but he.
Speaker 5: Still had the gutter. What else did he have besides
Speaker 5: the gutter in some deck work? What else was he
Speaker 5: going to do?
Speaker 8: Uh?
Speaker 12: He was supposed to do.
Speaker 3: The painting. Okay, the siding the deck?
Speaker 5: Was it all new siding? What kind of how much siding?
Speaker 7: Oh?
Speaker 3: Quite a bit, you know, because wherever the damage starts, yeah,
Speaker 3: insurance says fix it from that point up.
Speaker 10: Wow.
Speaker 5: Okay, hold on, hold on, man, that's I wonder when
Speaker 5: this is going Mark, you know a little about this?
Speaker 5: Did the guy ever do the siding.
Speaker 10: I that I don't know. I mean, I know Brian
Speaker 10: does a lot of my window installs.
Speaker 5: So oh he does the windows. Yeah, that's why he
Speaker 5: said he picked a great window company. I thought he
Speaker 5: went out of the way to say.
Speaker 11: I was like, no, no, I didn't do the windows
Speaker 11: or anything. But Brian works for this guy too, or
Speaker 11: did work for this I.
Speaker 5: Got you installing windows, right, yeah, I got you. Hold on, everybody, go.
Speaker 13: With a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 13: You don't pay a cent until you're contenth time for
Speaker 13: an insurance check up, free no obligation comparison call Compass
Speaker 13: Insurance paying too much your coverage at dozens of insurance
Speaker 13: companies find out now three oh three, seven to seven
Speaker 13: to one help. You'll think you're his only customer when
Speaker 13: you choose Frank durand the real estate Man dot com
Speaker 13: to list your home with Remax Alliance three oh three
Speaker 13: nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five three oh three Martino, we got a few
Speaker 5: lines open, Eugene. I want to dive right back into this.
Speaker 5: So this guy basically did the roof, did the windows.
Speaker 5: He still hasn't done the siding. Where do we sit
Speaker 5: right now? What is not done at your house that
Speaker 5: he's supposed to be doing.
Speaker 2: Well?
Speaker 3: I mean after he disappeared for like three months or so,
Speaker 3: and he letters to all the neighbors, He's saying letters
Speaker 3: to all the neighbors, coming up in the excuse, saying
Speaker 3: he was ill. When I found out from his back
Speaker 3: office manager he was in Florida.
Speaker 7: Fishing, deep sea fishing.
Speaker 3: So he disappeared for like three months, and then finally
Speaker 3: some random project manager that he hired showed up and
Speaker 3: I just told him that I'm done. I said, you know,
Speaker 3: I already started taking care of my siding myself.
Speaker 5: Well, were you guys even at this point meaning whatever?
Speaker 5: You have played him?
Speaker 3: Oh yeah, yeah yeah, because he kept like the like
Speaker 3: I said, ACV value.
Speaker 5: Yeah, but hold on, Eugene, does he think that no,
Speaker 5: how much does he think he wowe him?
Speaker 3: Oh he's already he's saying that I know him fifteen
Speaker 3: thousand dollars. And the project manager who he fired once
Speaker 3: he owed him commission told me that DJ thinks he's
Speaker 3: owed at all. And I was like, no, he's not.
Speaker 3: I said, he got it all up front with the
Speaker 3: eight with all the other projects paying them for the
Speaker 3: front end, and that the depreciation at the end. He said,
Speaker 3: when we get your depreciation, we'll work on it from there.
Speaker 3: You make a decision where you want to go from there,
Speaker 3: and we'll fix whatever you want to fix. And it
Speaker 3: got to the point where I wasn't hearing back from him,
Speaker 3: So you.
Speaker 5: Know, I had to start how many other people? How
Speaker 5: many other people are in the exact same place right now?
Speaker 3: Okay, so the other people were, They're in the same
Speaker 3: quite a few of them were in the same place,
Speaker 3: but they had deposits on their windows.
Speaker 5: Did they get their windows?
Speaker 2: Uh?
Speaker 3: Well, I contacted his attorney, because you know, I represented
Speaker 3: all of these people. I contacted his attorney and just
Speaker 3: told his attorney that you know, there's gonna be a
Speaker 3: lawsuit with everybody in this community if he doesn't start
Speaker 3: doing their projects. So he got upset that I called
Speaker 3: his attorney, and now he's showing and everybody else wants
Speaker 3: to finish their project.
Speaker 5: His attorney though, how did you know he even had
Speaker 5: an attorney? What I mean, why does he have an attorney?
Speaker 5: I don't how'd you know he had an attorney?
Speaker 3: Oh? I found I found out that he has an
Speaker 3: attorney through a project manager that he fired, who also
Speaker 3: in litigation to get paid.
Speaker 5: I got you. So he has an attorney because other
Speaker 5: people are suing him.
Speaker 3: Yeah, okay, so everybody else has money, so they're just
Speaker 3: kind of like weighing it, waiting at out.
Speaker 5: So now DJ is.
Speaker 3: Showing up out of nowhere because he's getting nervous and
Speaker 3: is going around and installing everybody's windows.
Speaker 5: Now, well that's good, Dan though, I mean he's finishing
Speaker 5: those jobs.
Speaker 3: Yeah, but you know there was one neighbor. He threatened
Speaker 3: them with a lien on their home when it was
Speaker 3: paid in full.
Speaker 5: Yeah, he's threatening me. How's he threatening you? What's he
Speaker 5: threatening to do? Lee in the house?
Speaker 3: Well not, and plus other things. He's like what that
Speaker 3: He goes, I got pictures of your house because he
Speaker 3: took cover cover pictures. Yeah, which are just faith faith
Speaker 3: the pictures from.
Speaker 5: All right, hold on, hold on three oh three, Martina,
Speaker 5: one hour ago. We'll get back. I heard he was
Speaker 5: threatening your life.
Speaker 13: Go with a sure thing Denver's best roofer Excel roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies.
Speaker 5: Find out Now three oh three seven seven to one help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 2: Ripped News.
Speaker 5: So you don't have.
Speaker 2: Runious as we can. Shoot 's gonna help.
Speaker 4: Come man, this is the Troubleshooter Show. No Tom Martinez, Welcome, Welcome.
Speaker 5: To the only show It's kind. We're here to solve problems,
Speaker 5: answer questions, take complaints, try to make your life just
Speaker 5: a little bit better. We're talking to Eugene. Hey Eugene,
Speaker 5: what I would like to do and I just need
Speaker 5: to catch people up just real quick. Basically, hired a contractor.
Speaker 5: The guy disappeared for three months, didn't have the job finished,
Speaker 5: gave every excuse in the world. According to Eugene, he
Speaker 5: found out from one of the guy's ex employees he
Speaker 5: was actually in Florida basically for the fishing season. Deep
Speaker 5: sea fishing and the guy just wasn't working out. You
Speaker 5: started doing some of your own siding and basically told
Speaker 5: the guy to kiss off. You feel like you paid
Speaker 5: him enough for the work that he did complete. He
Speaker 5: feels as if you owe him more money, right, correct?
Speaker 5: How long ago? When does the last time he worked
Speaker 5: on your property?
Speaker 3: September?
Speaker 5: Well, I've got somewhat good news and he's past the
Speaker 5: point of where he's going to lean you. Now if
Speaker 5: that was the last time he's worked there, so I
Speaker 5: wouldn't be worried about a lean. And if you haven't
Speaker 5: paid him and he doesn't owe you money, and you know,
Speaker 5: he would have to take you to court and he
Speaker 5: would basically have to prove to a judge that you
Speaker 5: owe him money and get a judgment and then go
Speaker 5: after you to collect a judgment. I mean, you're you're
Speaker 5: in a position. A lot of people that call this
Speaker 5: show aren't in a lot of people overpaid or already
Speaker 5: paid him the money and got nothing done. You're actually
Speaker 5: in a decent position. You just got to prove most likely,
Speaker 5: just have to prove the value of what he did
Speaker 5: equaled what he already got paid.
Speaker 3: Right, and he's extorting me as well, there's criminal charges.
Speaker 5: How's he extorting you?
Speaker 3: Because he sent me emails saying that if you don't
Speaker 3: pay me this, I'm going to Uh. He's literally saying,
Speaker 3: I'm going to tell your insurance company that you broke
Speaker 3: all your windows, which is totally a fictional lie.
Speaker 7: Yeah.
Speaker 5: I mean, okay, but who cares then it? Who cares
Speaker 5: if he tells your insurance company that did you show
Speaker 5: that to the cops?
Speaker 3: Yeah? I showed that to the police.
Speaker 5: I mean that is extortion, and in a little bit
Speaker 5: of a way that could possibly be framed that way.
Speaker 5: I mean, this guy sounds like he's kind of crazy.
Speaker 5: Let me ask you this. If I talk to him,
Speaker 5: would he tell me that you legitimately owe him the
Speaker 5: money and he's pissed, and that you legitimately broke the windows?
Speaker 3: He probably wouldn't knowing him because he worked on scare tactics.
Speaker 3: And I found out that from the project managers who
Speaker 3: got fired and didn't get paid for their commissions. He
Speaker 3: said that they work on scare tactics like a prior contractor.
Speaker 3: His his his family got threatened because as soon as
Speaker 3: as soon as that guy owes commission, he fires his Probably.
Speaker 5: Can we call him? Would you give us what's his name?
Speaker 5: Dj blythe do you mind if we call him?
Speaker 12: Sure?
Speaker 5: All right, hold on a second, Kelly, to me a
Speaker 5: favorite get dj On. I'd love to hear his side
Speaker 5: of the story. I don't know, you know what's going
Speaker 5: on here. I don't know if the value of the work.
Speaker 5: I think what we really need is someone to look
Speaker 5: at it and say, Okay, the roof would be X amount,
Speaker 5: the windows would be X amount. He received twenty five thousand,
Speaker 5: and this this work would have been twenty five thousand.
Speaker 1: Look at his insurance estimate. That's very easy, and.
Speaker 5: That would have all that it would Actually, I bet
Speaker 5: he has that too, Hey, Kelly or Dragon, tell her
Speaker 5: to ask him to send over the insurance info as
Speaker 5: well so we can see what was done and look
Speaker 5: at the pricing on it. But I'd love to hear
Speaker 5: his side of this story. I really would. I mean,
Speaker 5: do you guys ever come up with just in your
Speaker 5: business as contractors? Have you ever seen a guy bust
Speaker 5: his own windows out? I mean, that's like kind of crazy.
Speaker 11: Actually was a funny one. It actually was a door
Speaker 11: knocker that and the guy caught him on ring coming
Speaker 11: up and knocking on the door and then said, oh,
Speaker 11: let's get a little more damage on your house. And
Speaker 11: again the person answer the phone and they wrote on
Speaker 11: the sheet, oh, I see you have window damage. But
Speaker 11: the dumb door knocker actually did it on the and
Speaker 11: there was a cover over the front door, so there's
Speaker 11: no way Hale could have hit that.
Speaker 5: Oh my god.
Speaker 10: They had him on ring damaging the door and they
Speaker 10: hit the window.
Speaker 5: Why would he do that?
Speaker 10: Just an idiot? And I don't I can't remember.
Speaker 7: This was on the show.
Speaker 5: So the homeowner had nothing to do with it.
Speaker 10: Right, No, had nothing to it.
Speaker 11: There wasn't that on this show too, that some roofer
Speaker 11: wud go up or the roofers goes up on the
Speaker 11: roof and starts tearing shingles off.
Speaker 5: Yeah, that was on this I think that happens a lot,
Speaker 5: these door knockers. I can't stand door knockers. Listen. You know,
Speaker 5: if your neighbor's roof's getting done by that company and
Speaker 5: they want to come over and talk to you or
Speaker 5: you engage with them, that's one thing. But these big
Speaker 5: big companies, man, let face that they show up from Texas.
Speaker 5: In fact, they're just you know, Matt you're, you know,
Speaker 5: being a public adjuster. I know other public adjusters. I
Speaker 5: know one named Freddie that I knew years and years
Speaker 5: ago that would come on the show. But this is
Speaker 5: all Freddie does. Wherever the storm is is where Freddie's at.
Speaker 5: So Freddie's in Texas and Florida and Oklahoma. I mean
Speaker 5: Freddie jumps around for the company he works for, right
Speaker 5: and you know that's it. I mean Freddie's not here
Speaker 5: later on in the day, I mean he's gone. And
Speaker 5: some of these roofers are the same way. They show
Speaker 5: up Mark. I can't think of the name of the
Speaker 5: huge one, but there's one that's massive all over the
Speaker 5: country and they just have salespeople that show up after
Speaker 5: a hell storm. But the problem is you have any
Speaker 5: work that needs to be done, any kind of warranty work.
Speaker 1: They're gone.
Speaker 5: They're gone. Man, You've got to like figure out where
Speaker 5: they are when they get back, and most likely you're
Speaker 5: not going to see him again until there's another storm.
Speaker 11: They're the area. There's a lay that owned Genesis Room.
Speaker 11: I'm Genesis totally sterious for Genesis Rufy. She sold the
Speaker 11: rights to her name to it out of state company
Speaker 11: and they did half ass work and sure enough get calls.
Speaker 11: We really didn't because it was it was separate. But
Speaker 11: then then also she's getting these calls and she goes, well,
Speaker 11: I let somebody else use my name.
Speaker 10: And then she well, we got a problem with the roof.
Speaker 10: It's your name, and she goes she went out of business.
Speaker 5: Oh my god, she got like tenant, nothing to.
Speaker 10: Do, nothing to do that.
Speaker 11: She got ten grandfront for using her name and her
Speaker 11: license and put bankrupt.
Speaker 7: Oh my god.
Speaker 10: So there's a lot of scum out there.
Speaker 5: Oh my god, it's crazy. What's like, what was the
Speaker 5: biggest storm this year?
Speaker 10: It wasn't. I mean, it was just okay, I mean
Speaker 10: it's not a big year.
Speaker 1: No, we had spotty storms, you know, not one big massive.
Speaker 5: Step fires we have any We really didn't have any fires.
Speaker 12: Do we know?
Speaker 11: The year before this we finally had it that was decent.
Speaker 11: But prior to that was four years with no storm.
Speaker 11: So it was nice because we've got a lot of
Speaker 11: really a lot of scum.
Speaker 5: How about it, Like California of those fires. I mean,
Speaker 5: do you ever go, hey, I'm going to go out there.
Speaker 1: I'm looking at it. Yeah, But luckily I can do
Speaker 1: a lot of that remotely.
Speaker 5: Well, most of that is going to be just complete loss, a.
Speaker 1: Lot of that, but a lot of smoke claims too.
Speaker 1: So I've got.
Speaker 5: Contract lot of money in the smoke clams for you.
Speaker 1: No contractors out there that I have relationships with, and
Speaker 1: I can work these claims remotely with their feedback.
Speaker 5: Got a lot of people don't even realize they have
Speaker 5: smoke damage, right, I mean like a lot. There's probably
Speaker 5: people with smoke damage still from the Boulder fires have
Speaker 5: no idea.
Speaker 1: Well, you got to do is test it, you know,
Speaker 1: and it'll tell you that the results will tell you
Speaker 1: how about it is.
Speaker 5: And that's it, and then you get hell hold of
Speaker 5: the insurance company.
Speaker 1: Well I can get the insurance company to pay for
Speaker 1: the test usually.
Speaker 5: You know, Boulder, they were what was it, ninety eight
Speaker 5: percent were underinsured?
Speaker 15: Right?
Speaker 5: Did you work some of those?
Speaker 1: A bunch of those?
Speaker 5: Did you work any that were just full total losses?
Speaker 7: Yeah?
Speaker 1: And so there's a category called building extension in the policy,
Speaker 1: So that helped offset the underinsured part somewhat, but a
Speaker 1: lot they're still under Yeah, a lot of people are
Speaker 1: just upside down.
Speaker 5: So in other words, when all said and done, they
Speaker 5: still whatever on their mortgage of course, and the cost
Speaker 5: to rebuild they have to come out of pocket. I
Speaker 5: mean they just simply didn't have the coverage.
Speaker 10: That's it.
Speaker 5: And I've been a lot of businesses were put under
Speaker 5: with that.
Speaker 10: Well.
Speaker 1: A lot of people use their personal property coverage to
Speaker 1: help reconstruction. So in other words, if they're at their
Speaker 1: house burned to the ground, they got two hundred thousand
Speaker 1: in stuff. Yeah, use that to help, you know, offset
Speaker 1: the delta.
Speaker 10: You can buy your stuff little by little, right, God.
Speaker 5: The insurance game is crazy, man, it really is crazy.
Speaker 5: All right, folks. We got some lines open three O
Speaker 5: three seven one three eight two five five. Kelly's going
Speaker 5: to try to get that contractor on hold tight.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up, free no obligation comparison
Speaker 13: call Compass insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the Real estate Man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three A two
Speaker 5: five five three oh three Martino, You've been ripped off
Speaker 5: taking advantage of Hey, Kelly, did we reach out to
Speaker 5: that contractor?
Speaker 21: We sure did.
Speaker 5: Did you talk to him?
Speaker 17: I did?
Speaker 8: Oh?
Speaker 7: You did?
Speaker 5: And just to hold on to remind people, Eugene says,
Speaker 5: this guy's trying to shake him down for extra money,
Speaker 5: trying to extort them. He's actually threatening people, according to Eugene.
Speaker 5: And what did he have to say? I was dying
Speaker 5: to hear his side of the story.
Speaker 21: Yeah, So turns out there is He can't really talk
Speaker 21: about it right now because he's working his lawyer is
Speaker 21: working with Eugene's lawyer.
Speaker 5: Eugene, did you hire an attorney? Stay on, Kelly? Hello,
Speaker 5: did you hire an attorney?
Speaker 13: I have?
Speaker 3: I have this thing called attorney insurance.
Speaker 5: Okay, I understand, Keep going, Kelly.
Speaker 21: So he actually indicated that he would come on. Oh good,
Speaker 21: but he just can't come on until Monday because his attorney,
Speaker 21: his counsel is working with Okay, Jean's counsel.
Speaker 5: But he did say that there might be a possible.
Speaker 21: Counter suit for slander and some things that Eugene has
Speaker 21: been doing in the neighborhood that he feels is unfair.
Speaker 5: Well, Eugene, you realize it talked to that everybody listening
Speaker 5: out there. You know, you just can't lie, I mean,
Speaker 5: slanders if you're lying about something. If Eugene came on
Speaker 5: and said, oh, this guy's you know, he's been arrested
Speaker 5: for you know, assault on a child or something like that,
Speaker 5: and it's fabricated, that's actionable. You should never do that.
Speaker 5: But if Eugene's telling his neighbors, and I'm just telling
Speaker 5: this for people listening, if you tell your neighbors, I
Speaker 5: can't stand the job I did. I can't stand working
Speaker 5: with the guy. He was gone for X amount of time.
Speaker 5: There's no problem with that. In fact, if it's all true,
Speaker 5: there's no problem buying a billboard and putting it on
Speaker 5: a billboard for that matter. So there's no issues there. So,
Speaker 5: I mean, everything you've told us is true, right, Eugene.
Speaker 5: I mean, I can't think of anything that he's said
Speaker 5: that I would call libelists.
Speaker 21: He also mentioned insurance fraud.
Speaker 5: Yeah, well, Eugene said he's threatening to call the insurance
Speaker 5: company and say that he busted out all his windows.
Speaker 5: I mean, or insurance companies. Guys that dumb? Can they
Speaker 5: tell that? Ever, it's between someone throwing a rind through
Speaker 5: their window and hail damage.
Speaker 1: They're going to have the report of the window damage
Speaker 1: from their side visit, so that that's out the window.
Speaker 5: Yeah, I mean it's kind of crazy. I mean I
Speaker 5: wouldn't worry about that. I mean, Eugene, I'm not sure, Like,
Speaker 5: what's he going to do?
Speaker 15: Well?
Speaker 3: Well, what he did is he I'm sure you know
Speaker 3: he knows about However, reports where they take like pictures
Speaker 3: of your home from like the sidewalk. So what he's
Speaker 3: trying to say is that he took pictures from the sidewalk,
Speaker 3: he doesn't see any damage, and now he's going to
Speaker 3: turn around and tell them that I damaged my windows
Speaker 3: and my house falls in line with every house in
Speaker 3: the neighborhood.
Speaker 5: Why would you even Why are you even giving this
Speaker 5: any other thought? I like where you're at on this
Speaker 5: because you have an attorney involved. They're talking to his attorney.
Speaker 5: He doesn't owe you money, so you don't have to
Speaker 5: worry about losing money in this deal. Let the attorneys
Speaker 5: kind of work it out. But the bottom line is
Speaker 5: the guy's going to have to sue you. And if
Speaker 5: he's threatening you, I do exactly what you did. I'd
Speaker 5: call the police. Now I didn't think to ask you that,
Speaker 5: But is it possible? Did you get a temporary restraining
Speaker 5: order on this guy?
Speaker 3: When I spoke to my attorney, he said, we have
Speaker 3: to wait and see because they're trying to get them
Speaker 3: for extortion, because it's kind of like a rare case
Speaker 3: that he's threatening you with something to get you to
Speaker 3: do something.
Speaker 5: Yeah, I mean it is. That is a form of
Speaker 5: extortion in my non legal opinion.
Speaker 7: Yep.
Speaker 3: So the police are investigating it and they're going through
Speaker 3: it today tomorrow, and they're gonna have some detectives in there.
Speaker 3: I sent them the emails that he sent me, which
Speaker 3: I also sent you.
Speaker 5: Was there was there more than just the window thing?
Speaker 5: Was there more kind of veil threats or what I'm
Speaker 5: gonna Uh?
Speaker 3: There was a point where he was saying, good luck
Speaker 3: ever getting insurance again. You're never going to be able
Speaker 3: to insurance. Sure you're home?
Speaker 10: Wow this guy?
Speaker 3: Yeah, yeah, I sent him two emails. I mean, he's
Speaker 3: why he man, this guy can create stories up like
Speaker 3: you couldn't believe.
Speaker 5: I'd loved it. I loved to talk to them. Let
Speaker 5: me make sure we have all your information. I put
Speaker 5: them on hold. We're gonna have them on Monday. According
Speaker 5: to him, Well, you know, we enter into this stuff
Speaker 5: with the benefit of the down Guys, how many times,
Speaker 5: Dmitri Susan, how many times do we hear one side
Speaker 5: of the story and then it's like a completely different
Speaker 5: world on the other side.
Speaker 9: Mark it happens.
Speaker 8: For sure.
Speaker 5: This guy sounds straight up.
Speaker 10: But man, I will say too, the Hubb report is
Speaker 10: really hard.
Speaker 11: In those pictures seeing damage. You have to get up
Speaker 11: close pictures a Hubb report, you're standing far away from that.
Speaker 5: It's not even made for that.
Speaker 10: No it's not. But I mean they have to measure
Speaker 10: the house, not seed damage in them.
Speaker 11: It's absolutely where said pictures from the insurance company. They're
Speaker 11: gonna have their own picture.
Speaker 5: And most of the windows with hail damage are more
Speaker 5: of the seals, right, I mean, you don't find.
Speaker 11: Like sometimes you get, you know, especially vinyl windows, you
Speaker 11: actually get holes.
Speaker 1: Yeah, but you're not gonna have like every window blown out, right.
Speaker 1: It won't be the glass necessarily, it'll be the frame
Speaker 1: of the window.
Speaker 10: Ship.
Speaker 5: Yeah, I wonder if people have ever got like it
Speaker 5: just sounds crazy, but like frozen paintballs and then just
Speaker 5: go up and hit their siding or something. I mean,
Speaker 5: that's like outright theft. But I bet this stuff happens
Speaker 5: all the time.
Speaker 11: We've only been part of that once where somebody actually
Speaker 11: went on the roof and took rocks and hit the roof,
Speaker 11: and then they tried blaming us.
Speaker 10: I'm like, no, it was here when the adjuster came here.
Speaker 10: We didn't do that.
Speaker 5: That's crazy. Yeah, it's people are nuts, man. I mean,
Speaker 5: that's big time trouble. You get caught for insurance fraud
Speaker 5: and I don't think Eugene there's any case against him there.
Speaker 5: That's not what I'm saying. But I mean you can
Speaker 5: get in big trouble and I bet you can't get
Speaker 5: insurance after that. I mean, really, I'd like to ask
Speaker 5: compass at just for the hell of it, actually do
Speaker 5: me a favor and get Compass on. We got one
Speaker 5: line open. By the way, three h three Martino, Hey,
Speaker 5: I really appreciate you holding so long. Jay Jay. What's
Speaker 5: going on with your mom's house?
Speaker 8: Okay, So here's this is just me having some very
Speaker 8: interesting suspicions about some family members. I personally you don't
Speaker 8: get along with real well or trust a lot.
Speaker 5: So let me give you this.
Speaker 7: This is weird.
Speaker 8: When my mom died, my one of my sisters is
Speaker 8: the executor, so she's does other thing. The house gets sold,
Speaker 8: and it was sold, in most of our opinions, way
Speaker 8: too cheap, but whatever, we weren't the bosses. So right
Speaker 8: shortly after that, my brother sends me a link to
Speaker 8: something that shows that the household like sixty days later
Speaker 8: for about a half a million more then it sold
Speaker 8: out of the estate got it And I went, whoa, okay,
Speaker 8: because my brother and noun sister are very deep pocket,
Speaker 8: say I suspect. I'll just come out with it that
Speaker 8: they bought the house keep from my sister's slash estate
Speaker 8: and flipped it for way, way, way more.
Speaker 5: And how long after they purchased it, like, give me
Speaker 5: a time frame.
Speaker 8: About sixty days?
Speaker 5: Oh my god? So how much did how much did
Speaker 5: the state sell it for?
Speaker 8: About six hundred and then.
Speaker 5: How much did they sell it for sixty days later?
Speaker 8: A little over a million? Two?
Speaker 5: Well that's crazy, I mean, there's a. I mean, that's crazy.
Speaker 8: I thought so too.
Speaker 5: So did you ask them, like, what the hell's going on?
Speaker 8: Well, I've been kind of stewing on this one a
Speaker 8: little bit, so I got on my baptop and I
Speaker 8: googled the address. Now get this on every single real
Speaker 8: estate site Google Maps. It doesn't matter where you go. Yeah,
Speaker 8: the house is black out. If you go to the
Speaker 8: earl of you, the house is black, the cars are black.
Speaker 5: I've seen that before. I've seen that. I don't know
Speaker 5: how they do that, but I have seen that.
Speaker 7: Yeah, you can do that. Google offers do that option.
Speaker 5: All this weirdness in my How long ago did this transpire? Jay?
Speaker 5: This sale this household.
Speaker 8: In the last year.
Speaker 5: So once sister tell me again, breakdown who sold it to?
Speaker 2: Who?
Speaker 8: Okay, I'm guessing, I'm because I'm suspicious. I'm guessing the
Speaker 8: sister running the estate sold it to another sister had
Speaker 8: a very very very discounted rate.
Speaker 5: Well, I get the discounted rate, But how come you
Speaker 5: don't know who the estate sold it to?
Speaker 8: Because I'm I'm in no loops with anything there. I'm
Speaker 8: just a little peono.
Speaker 5: Yeah, but weren't you supposed to get a cut?
Speaker 19: Oh?
Speaker 8: Yeah, I got my I got my fair share of
Speaker 8: what little was left after my sister.
Speaker 5: Hold On, man, I want to get this is this
Speaker 5: sounds really crazy? Can you get Mackenzie on for me?
Speaker 5: Hold type, man, hold on, Let's get one of our
Speaker 5: attorneys on just to run this scenario by him. I
Speaker 5: don't understand why this guy can't figure out how much
Speaker 5: the estate sold it for exactly and who they sold
Speaker 5: it to. I mean, I can't figure out why that
Speaker 5: wouldn't happen. I think that would be public record.
Speaker 7: Hey, Mark, I think he does know how much it's
Speaker 7: sold for. He just doesn't know to whom. But yeah,
Speaker 7: but he can verify all of that. He can go
Speaker 7: to the authority that records.
Speaker 5: Or something.
Speaker 7: Well, you can look up the LSC and the Secretary
Speaker 7: of States office to see if you can draw a
Speaker 7: connection between.
Speaker 5: You might be able to. I mean, but if these
Speaker 5: guys are this kind of crazy, Hey, Eugene, really quick,
Speaker 5: while we get our attorney on, let me ask you this.
Speaker 5: Did you go to the county and see who it's
Speaker 5: sold to?
Speaker 10: That's j Eugene, is the contract?
Speaker 5: Oh oh my goodness, I am so sorry. I had
Speaker 5: a Martino moment. Hey, Jay, did you go Did you
Speaker 5: actually go to the county to see.
Speaker 8: I honestly a little bit naive about that stuff. I
Speaker 8: wouldn't actually know how to follow the money.
Speaker 5: No, no, no, I don't care about that. Hold on,
Speaker 5: hold on, Kelly, get his address and then you can
Speaker 5: run to the county and just look up the address, Dimitri,
Speaker 5: you and how to do that?
Speaker 12: Right?
Speaker 5: Oh, I can do it. Three oh three seven one
Speaker 5: three A two five five. I just need the address.
Speaker 5: Everybody hold tight, James a victim of discrimination. We're going
Speaker 5: to dive into that and then hopefully we get our
Speaker 5: attorney onto Helthare. Everybody hold hold, hold TIGHTE.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up, free, no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the real estate Man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five three oh three Martino, make sure we have
Speaker 5: all Eugene's information. I want to get him back on
Speaker 5: Monday with that person. Kelly and Eugene. Really, I don't
Speaker 5: think you have much to worry about. The guy doesn't
Speaker 5: know you money, and that's it. By the way, you
Speaker 5: should listen to the show through YouTube. And I say
Speaker 5: that because during the breaks you can hear us talk
Speaker 5: and you can see our beautiful faces, including my beautiful wife.
Speaker 5: I don't know about you guys, actually I say that. Okay,
Speaker 5: let's be honest, freaking Matt, right, I mean, Matt dear. Okay,
Speaker 5: So I got to tell this story real quick, and
Speaker 5: I'll go right to the phones. But the second time
Speaker 5: you came out to help me on the claim we're
Speaker 5: dealing with now, which by the way, we just finished
Speaker 5: literally during the show, I'm getting forty grand and originally
Speaker 5: I was going to get zero. Now we got forty.
Speaker 5: I'll probably take the forty. But so he comes out
Speaker 5: after they declined me altogether. They didn't even come out
Speaker 5: to my house. He demands that they send an adjuster out.
Speaker 5: So knock, knock, knock, I'm there. I'm doing the show.
Speaker 5: You guys know where my home studio is, so I'm
Speaker 5: in my home studio. Matt's already there. This woman comes
Speaker 5: to the door and Matt opens the door and he's like,
Speaker 5: I'm Matt, and you can just tell she already thinks
Speaker 5: Matt's cute. Okay by the time, by the time he's
Speaker 5: done just smoothing her over. Dmitri, I don't know how
Speaker 5: else to put it. We all had that one friend
Speaker 5: that was really good with the ladies, the one that
Speaker 5: you just don't even understand, and it comes down to,
Speaker 5: you're just uglier. I mean, really, that's what it comes
Speaker 5: down to. Matt's not ugly, he's not. In fact, who
Speaker 5: does he look like to you, Susan?
Speaker 9: People say he looks like Bradley Cooper.
Speaker 5: Yeah, Bradley Cooper.
Speaker 1: There's no doubt he doesn't look like I'm not paying
Speaker 1: these guys to say that.
Speaker 5: No, you're not. And his physique is nice. What movie
Speaker 5: were you in?
Speaker 3: You?
Speaker 1: Who Into the Wild?
Speaker 5: Into the Wild? And who were you doubling for?
Speaker 1: Emil Hirsh?
Speaker 5: Yeah, So I mean the guy just whatever. So he's
Speaker 5: done schmooth and her remember she wouldn't give me a nickel,
Speaker 5: Her company wouldn't give me a dime. By the time
Speaker 5: she left, she was willing to write me an eighteen
Speaker 5: thousand dollars check. Okay, so zero to Mark, zero to Mark.
Speaker 5: Matt schmoozes her a little, and you can say what
Speaker 5: you want. Now, even if it was a guy, I
Speaker 5: would say, you're handsome enough to win him over to
Speaker 5: to win him over to. Well, it works. It shouldn't
Speaker 5: be that way, It really shouldn't. No, But I mean
Speaker 5: you've what I really learned about him in all honesty
Speaker 5: is if you need a public adjustre, there's a lot
Speaker 5: of people out there that do nothing. Matt literally performs.
Speaker 5: I mean, Matt understands how these people think what they're doing.
Speaker 5: You kind of told me there's a big difference dealing
Speaker 5: with an independent one compared to dealing with say, all
Speaker 5: state that's got an in house one. So you know
Speaker 5: what you're up against. There's a lot of calculations, there's
Speaker 5: a lot of things to get in there. But if
Speaker 5: you've been declined, and I want to say this, and
Speaker 5: I promise I'll go to the phones, if you had
Speaker 5: Haildam mention what the last year guys, yep, and you
Speaker 5: were either denied altogether. I want you to call Matt
Speaker 5: or if you add hail damage and you decided not
Speaker 5: to do anything. In other words, you don't know if
Speaker 5: you have damage or not. You saw a couple of
Speaker 5: people in the neighborhood maybe getting a new roof. You've
Speaker 5: kind of eyeballed up there and it looks fine to you.
Speaker 5: But if you don't know, you have one year to
Speaker 5: get that claim in right.
Speaker 10: That was the end of May, right, yep, end of May.
Speaker 5: That's coming up real quick.
Speaker 10: Now's the time if you think you'll go out literally
Speaker 10: for free genesis.
Speaker 12: You know.
Speaker 11: The first step but was just to call us, yes,
Speaker 11: and then you know, obviously if you think of something big,
Speaker 11: go ahead and call Matt first.
Speaker 5: Sure, that's fine, complete denial, you call Matt first, right,
Speaker 5: but you.
Speaker 10: Just have us to go inspect it first, just to
Speaker 10: see if freeing.
Speaker 8: Yep.
Speaker 5: And not only will Mark look at the roof, but
Speaker 5: like I said, they're gonna look at the siding, they're
Speaker 5: gonna look at the paint, they're gonna look at the deck.
Speaker 5: People get damage to their fence they don't even think about.
Speaker 5: And fencing is a fortune now that's a big check yep.
Speaker 5: So they're going to look at Everything's my point. And
Speaker 5: then if the insurance company gives them any crap, Mark
Speaker 5: will get Matt involved. But if you've been denied, if
Speaker 5: you literally called up and they said no, no, no,
Speaker 5: trust me. They've done it to me twice in four years.
Speaker 5: It happens all the time. I don't care if it's commercial,
Speaker 5: residential people with smoke damage. If you've been denied or
Speaker 5: not sure but think something's going on, you call these guys.
Speaker 5: So I'm going to give you a couple phone numbers. One,
Speaker 5: how come I don't see markup here? You over wrote
Speaker 5: Mark's number. Mark, It's no big deal. But Genesis Total Exteriors,
Speaker 5: give me your number for the free inspection.
Speaker 11: Reeal three six seven nine eight five O nine again
Speaker 11: three O three six seven nine eight five O nine.
Speaker 5: And you can always go to referral list dot com
Speaker 5: and just type in Genesis boom you'll have their number
Speaker 5: free inspection, not just the roof anything. And then if
Speaker 5: you've been denied, I want you to call Matt Stanford
Speaker 5: Paragonservices dot com. Right, Matt, it is That's what I
Speaker 5: thought Paragonpaservices dot com. But seven to one nine seven
Speaker 5: to six zero zero twenty he can work anywhere in
Speaker 5: Colorado seven to one nine seven two six zero zero twenty.
Speaker 5: Outright denials commercial claims where you think you got ripped off?
Speaker 5: Call these guys?
Speaker 9: Hey, Mark, you wanted Brian Burns on for you?
Speaker 8: Gen?
Speaker 5: Oh yeah, real, so you got Brian.
Speaker 9: Burns on a bit.
Speaker 5: Nothing to do Brian, nothing to do with the call.
Speaker 5: It made me want to ask you a question. If
Speaker 5: you are accused and proven to be guilty of insurance
Speaker 5: fraud like throwing a rock through the window and claim
Speaker 5: and hail damage and the insurance company catches you red
Speaker 5: handed on video, could you still buy insurance? Or is
Speaker 5: that on your clue report and it's not gonna happen
Speaker 5: or it's never happened.
Speaker 7: What do you know?
Speaker 19: No, there wouldn't be any record for insurance companies that
Speaker 19: are kept based off insurance fraud. Obviously that's just criminals,
Speaker 19: a criminal letter level. So you're you're dealing with courts,
Speaker 19: you know what.
Speaker 5: That's that's crazy though, That wouldn't show up on a
Speaker 5: clue report.
Speaker 19: Yeah, there's not even I've never even seen me where
Speaker 19: you would put something like that, you see the claim amount,
Speaker 19: I got it, what the claim is, and so that
Speaker 19: you might have to explain it to an underwriter. But
Speaker 19: it doesn't unless unless you're going to the carrier that
Speaker 19: actually had the claim and had the claim notes, you
Speaker 19: wouldn't know.
Speaker 5: Great info. I appreciate that. Brian, Brian Burns Compass Insurance.
Speaker 5: I've used him, my god, fifteen years now. They reshop
Speaker 5: everything for me every year. Call them if you haven't
Speaker 5: switched insurance for a while. Three oh three nine nine
Speaker 5: six nine thousand, Compass insurance dot com. Now, James, before
Speaker 5: I go to break here, James, I want to know
Speaker 5: what exactly is going on? What kind of discrimination? What
Speaker 5: are you talking about?
Speaker 12: Uh?
Speaker 16: I was let go because a female said something.
Speaker 15: About me and I was told because it's a DEI
Speaker 15: thing that I need to keep.
Speaker 10: My mouth shut.
Speaker 5: And uh so you got fired because a woman went
Speaker 5: to some form of boss of yours and reported something
Speaker 5: you did and then you were fired. Is that why
Speaker 5: they told you you were fired?
Speaker 12: No?
Speaker 18: No, the company was going to have layoffs.
Speaker 5: So okay, hold on a second. That's a lot different
Speaker 5: if they actually said he was fired and it was
Speaker 5: a he said. She said that could lead down one path.
Speaker 5: But now I understand Jay, you hold tight too. Hopefully
Speaker 5: we can help you. But if not, JA, I promise
Speaker 5: I got you first thing in the morning. Hold on, everybody, go.
Speaker 13: With a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 13: You don't pay a cent until you're content. Time for
Speaker 13: an insurance check up, free no obligation comparison call Compass
Speaker 13: Insurance paying too much your coverage at dozens of insurance
Speaker 13: companies find out now three O three, seven to seven
Speaker 13: to one help. You'll think you're his only customer when
Speaker 13: you choose Frank durand the real estate Man dot com
Speaker 13: to list your home with Remax Alliance three nine two
Speaker 13: zero sixteen twenty two