WEBVTT 1 00:00:05.200 --> 00:00:09.400 Rip bad news, need. 2 00:00:09.279 --> 00:00:10.599 Advice, so you don't have. 3 00:00:12.759 --> 00:00:13.560 Come running. 4 00:00:13.759 --> 00:00:19.199 Just suss as we can. Shooter's gonna help coming man. 5 00:00:19.960 --> 00:00:25.079 This is the Troubleshooter Show now, Tom Martine. 6 00:00:24.640 --> 00:00:27.600 Welcome, Welcome, my friends to the only show of this came. 7 00:00:27.640 --> 00:00:31.079 We're here to solve problems, answer questions, take complaints. Our 8 00:00:31.120 --> 00:00:33.520 goal in life is to make your life just a 9 00:00:33.560 --> 00:00:36.520 little bit better. We're here to educate and we're here 10 00:00:36.560 --> 00:00:39.359 to really go after the bad guys. You've been dealing 11 00:00:39.399 --> 00:00:42.640 with a bad contractor maybe a bad landlord, a bad dentist, 12 00:00:42.880 --> 00:00:45.439 a bad attorney. I don't care what it is. That's 13 00:00:45.479 --> 00:00:47.399 what we do, and we do it very well. We 14 00:00:47.479 --> 00:00:51.679 have recouped over three hundred listen to this, three hundred 15 00:00:51.719 --> 00:00:58.560 million dollars cash merchandise exchanges refunds directly due to this show. 16 00:00:59.079 --> 00:01:00.880 We've got a couple of guests. They're gonna be showing 17 00:01:00.920 --> 00:01:02.920 up here in a few minutes. They're running late. They 18 00:01:03.000 --> 00:01:06.200 must be coming from the South because going through Castle 19 00:01:06.280 --> 00:01:07.159 Rock was insane. 20 00:01:07.319 --> 00:01:10.959 Well, Matt with Paragon Services definitely coming from the Springs. 21 00:01:11.040 --> 00:01:15.879 Yeah, Mark Schamansky match Stanford. We're gonna be talking public adjusters. 22 00:01:16.319 --> 00:01:18.599 We're gonna be talking a little bit of construction, and 23 00:01:18.640 --> 00:01:21.519 of course we're gonna be talking about whatever you want 24 00:01:21.599 --> 00:01:24.799 to discuss. We have lines open. Three oh three seven 25 00:01:24.920 --> 00:01:28.680 one three a two five five three oh three. Martino, 26 00:01:28.760 --> 00:01:30.680 get those calls in. It's a great time to get 27 00:01:30.719 --> 00:01:34.560 him in right now. Three zero three seven one three 28 00:01:35.000 --> 00:01:36.120 eight two five five. 29 00:01:36.239 --> 00:01:36.480 Wow. 30 00:01:37.120 --> 00:01:41.879 Uh Man, that airline crash, Deputy d Wow. I have 31 00:01:42.000 --> 00:01:44.159 not seen anything like that where you can see it 32 00:01:44.239 --> 00:01:46.120 right on video. I assume you saw it. 33 00:01:46.599 --> 00:01:47.359 Yeah, I saw it. 34 00:01:47.400 --> 00:01:47.599 Man. 35 00:01:47.640 --> 00:01:51.799 What a tragic, tragic thing, and a perfect reminder of 36 00:01:51.879 --> 00:01:54.439 a carbon copy, almost the carbon copy reminder of what 37 00:01:54.519 --> 00:01:58.040 happened dur in the eighties. Yeah, the Florida airliner that 38 00:01:58.120 --> 00:01:59.879 went right in the river right about the. 39 00:01:59.799 --> 00:02:02.799 Same right about the same place. It was kind of crazy. 40 00:02:02.840 --> 00:02:06.480 I just finished before hopping on air listening to our 41 00:02:06.560 --> 00:02:10.840 president talk about it, and man, he's saying, this is 42 00:02:10.879 --> 00:02:15.520 all because of dei hires. He's basically saying, you know, 43 00:02:15.560 --> 00:02:19.120 he's alluding to the fact that the controller basically had 44 00:02:19.199 --> 00:02:23.840 him at the exact same height, which is crazy, same altitude. 45 00:02:24.240 --> 00:02:28.199 But he can't figure out why the helicopter pilot wouldn't 46 00:02:28.240 --> 00:02:31.199 have seen it. Although that could be answered if they 47 00:02:31.240 --> 00:02:34.319 had the night vision on. My understanding is night vision 48 00:02:34.360 --> 00:02:36.960 if you have a big headlight, and that's what these 49 00:02:37.039 --> 00:02:39.719 jets basically have on when they're landing. I mean, that 50 00:02:39.719 --> 00:02:42.800 can be blinding. I mean I've never wore night vision, 51 00:02:42.879 --> 00:02:44.120 but I've heard that. 52 00:02:44.360 --> 00:02:47.240 I have, and it's very forward looking. It's like looking 53 00:02:47.280 --> 00:02:51.199 through binoculars. So you don't have this, you know, a vision, 54 00:02:51.280 --> 00:02:52.919 you have no peripheral. 55 00:02:52.719 --> 00:02:55.599 Yeah, So it's just it's kind of crazy. When he 56 00:02:55.680 --> 00:03:00.680 started talking about DEI, he was reading stuff from I 57 00:03:00.680 --> 00:03:06.199 guess the Obama administration, possibly the Biden or both that 58 00:03:06.400 --> 00:03:09.240 was basically saying they needed they were going to hire 59 00:03:09.360 --> 00:03:14.840 people for these roles, which is crazy, that had mental problems, 60 00:03:15.759 --> 00:03:21.120 people that had big time handicaps, people that maybe couldn't hear, 61 00:03:21.319 --> 00:03:25.280 people that couldn't see, which makes almost no sense. I mean, 62 00:03:25.319 --> 00:03:27.719 they went into what they were looking for to fill 63 00:03:27.759 --> 00:03:30.800 these positions, and I wish I actually had it in 64 00:03:30.800 --> 00:03:35.360 front of me because it was it was crazy. They 65 00:03:35.360 --> 00:03:38.840 were saying they were looking that they needed some of 66 00:03:38.879 --> 00:03:44.520 the hardest people to find jobs for people with mental issues. Well, 67 00:03:44.599 --> 00:03:46.400 of course it is, but they were saying, we're going 68 00:03:46.479 --> 00:03:49.680 to fill these kind of roles. I mean, that's just insane. 69 00:03:49.879 --> 00:03:52.039 If there's truth to that, It's one of those things. 70 00:03:52.280 --> 00:03:54.879 I love Trump. People that listen to the show know that, 71 00:03:55.039 --> 00:03:58.560 But sometimes he says things where you go, are you 72 00:03:58.639 --> 00:04:02.080 sure about that? Are are you sure you're actually reading 73 00:04:02.159 --> 00:04:08.159 from something that says they want to hire mentally screwed 74 00:04:08.240 --> 00:04:09.680 up people for this job? 75 00:04:10.319 --> 00:04:13.039 Yeah? You know, Trump makes some crazy statements, but a 76 00:04:13.080 --> 00:04:16.439 lot of times it turns out they're somewhat grounded in reality. 77 00:04:16.480 --> 00:04:19.120 Well I think they are too, But I mean this, Suzanne, 78 00:04:19.199 --> 00:04:21.360 you were in there listening to it him. What did 79 00:04:21.360 --> 00:04:23.839 you make of that presser of true? 80 00:04:23.959 --> 00:04:26.879 It's kind of scary to think who is running our 81 00:04:26.959 --> 00:04:31.120 traffic control rooms right now? That's really scary. Yeah, according 82 00:04:31.160 --> 00:04:33.079 to what Trump was saying, that's just me. 83 00:04:33.360 --> 00:04:36.639 Apparently when Obama came in, they were saying it's too white. 84 00:04:36.720 --> 00:04:40.600 Literally he you know, he's quoting a newspaper article from 85 00:04:40.639 --> 00:04:44.199 someone that was actually in that presser from like twenty fourteen, 86 00:04:44.519 --> 00:04:47.839 and they're like, hey, this this FAA is too white. 87 00:04:48.120 --> 00:04:52.199 We've got to hire a more diverse crowd, and not 88 00:04:52.240 --> 00:04:57.000 only diversity in color, but diversity in you know, disabilities, 89 00:04:58.079 --> 00:05:03.000 mental prepared I mean, it's like, it was really crazy 90 00:05:03.040 --> 00:05:07.160 to listen to it. It's nuts how quick things going. 91 00:05:07.360 --> 00:05:09.199 And then I promise I'll get to the phones three 92 00:05:09.199 --> 00:05:11.319 oh three seven one three eight two five five. The 93 00:05:11.360 --> 00:05:13.480 other thing I wanted to ask both you about, though, 94 00:05:13.920 --> 00:05:20.040 how about Quintanamo Bay. Wow, Quintanamo Bay, we are going 95 00:05:20.120 --> 00:05:24.920 to be shipping illegal aliens that are that are the 96 00:05:24.959 --> 00:05:27.519 worst of the worst. We're talking the rapists, the thieves, 97 00:05:27.519 --> 00:05:31.839 the child molesters, the drug dealers. We're gonna be shipping 98 00:05:31.879 --> 00:05:32.759 them to Cuba. 99 00:05:33.279 --> 00:05:36.680 Can you imagine, dude, they're making room for thirty thous 100 00:05:36.800 --> 00:05:38.519 thirty thousand bedsers. 101 00:05:38.639 --> 00:05:41.279 Hey, we own the place, right, I mean really, that's 102 00:05:41.319 --> 00:05:44.480 our land, that's our territory, and we have the beds. 103 00:05:45.079 --> 00:05:47.399 My dad was so pissed off last night when I 104 00:05:47.399 --> 00:05:51.279 brought that up. He speak a big time liberal, but 105 00:05:51.399 --> 00:05:55.439 I said, wow, Quintanamo Bay. Give it to Trump man. 106 00:05:55.480 --> 00:06:00.639 He's using the space, using the beds. Mark Shamanskmi Genesis 107 00:06:00.639 --> 00:06:03.680 Total Exteriors, joins us. Mark, you can kind of hear 108 00:06:03.720 --> 00:06:06.480 the conversation we're having in any thoughts, we were talking 109 00:06:06.519 --> 00:06:10.240 about the DEI hires. Trump just got finished with a 110 00:06:10.319 --> 00:06:12.879 presser over the airline crash. Did you hear it? 111 00:06:12.959 --> 00:06:13.040 No? 112 00:06:13.079 --> 00:06:17.279 I did not, And he's basically blaming, of course, the 113 00:06:17.319 --> 00:06:20.959 Obama administration and the Biden administration. I guess when he 114 00:06:21.079 --> 00:06:25.160 came into office after Biden, he signed executive orders saying, hey, 115 00:06:25.360 --> 00:06:28.879 we're not going to fill jobs at the FAA because 116 00:06:28.879 --> 00:06:31.839 of someone's color or if they check a certain box. Right, 117 00:06:31.959 --> 00:06:33.920 We're going to do it off of merit. These have 118 00:06:34.000 --> 00:06:35.680 to be the smartest people in the world. 119 00:06:35.800 --> 00:06:37.720 It say, it's the most stressful job there is. 120 00:06:37.759 --> 00:06:40.439 It takes lie, it takes years off people's lives. 121 00:06:40.480 --> 00:06:41.079 That's right here. 122 00:06:41.160 --> 00:06:43.680 I mean like literally, like they die five or ten 123 00:06:43.759 --> 00:06:48.360 years before the average Joe, which is insane. So when 124 00:06:48.600 --> 00:06:52.480 apparently Obama came in and said it's too white, so 125 00:06:52.560 --> 00:06:56.319 we have to start checking boxes depending on you know, religions, 126 00:06:56.360 --> 00:07:01.040 different countries, different colors, different everything. So Trump changed that 127 00:07:01.319 --> 00:07:04.279 back to a merit based system where basically they look 128 00:07:04.319 --> 00:07:06.600 at one thing, can you do the job the best? 129 00:07:06.920 --> 00:07:08.639 Well? And yesterday's proof of that. 130 00:07:09.079 --> 00:07:09.720 Yeah. 131 00:07:10.000 --> 00:07:14.000 So then apparently Obama he had that. Trump comes in 132 00:07:14.120 --> 00:07:18.920 fixes it. Then twenty twenty happens in Biden. Biden actually 133 00:07:19.040 --> 00:07:23.759 changes it to worse than what the Obama people were 134 00:07:23.800 --> 00:07:27.160 doing so. Now Trump three days ago once again wants 135 00:07:27.199 --> 00:07:29.759 to go back to merit sign the executive order. But 136 00:07:29.839 --> 00:07:32.480 it's crazy. How about the GITTMO thing? Real quick? Any 137 00:07:32.480 --> 00:07:35.639 thoughts on that? Do you have any problem with murderers 138 00:07:35.680 --> 00:07:38.199 that don't belong in the country. But we're not talking 139 00:07:38.240 --> 00:07:40.879 the average Joe blow walking around in front of home depot. 140 00:07:41.079 --> 00:07:44.680 We're talking people with you know, a thousand Fenton All pills, 141 00:07:44.680 --> 00:07:48.600 if not one hundred thousand. We're talking child rapist. We're 142 00:07:48.639 --> 00:07:52.040 talking the worst of the worst murderers. See, why are 143 00:07:52.079 --> 00:07:53.519 they here in the first place. They should have never 144 00:07:53.600 --> 00:07:55.480 been here in the first place. Well, they're here because 145 00:07:55.480 --> 00:07:56.079 of Biden, in. 146 00:07:56.040 --> 00:07:58.279 My opinion, I understand, But I mean, here you go. 147 00:07:58.480 --> 00:08:01.000 It's nuts, all right, folks. Real three seven one, three eight, 148 00:08:01.000 --> 00:08:03.120 two five five. I digress. We're Stanford. 149 00:08:03.639 --> 00:08:07.959 See I'm way, he's he's in traffic coming from the spring. 150 00:08:08.680 --> 00:08:09.720 Traffic was bad today. 151 00:08:09.759 --> 00:08:12.000 I got hung up for six Golden Ish, yeah, and 152 00:08:12.079 --> 00:08:13.639 I got hung up on sixth Avenue. 153 00:08:13.759 --> 00:08:13.959 Dude. 154 00:08:14.079 --> 00:08:16.800 Castle Rock was like a whole different place. 155 00:08:16.879 --> 00:08:17.600 It's a blizzard. 156 00:08:17.639 --> 00:08:19.839 It's a blizzard. Then by the time you get to 157 00:08:19.959 --> 00:08:22.439 like Lincoln on twenty five. You have just fine. 158 00:08:22.519 --> 00:08:23.439 It was snowing by you. 159 00:08:23.519 --> 00:08:26.160 Oh my god. We had probably four inches of snow 160 00:08:26.199 --> 00:08:29.600 before we light out. Wow, and it said you see 161 00:08:29.639 --> 00:08:32.600 little crystals. Like the only good part about that stuff. 162 00:08:32.639 --> 00:08:35.600 You can get the snowblower out and like clean your 163 00:08:35.679 --> 00:08:38.679 deck and stuff off with the snowblower or I'm sorry, 164 00:08:38.960 --> 00:08:42.519 the leaf blower, the blower, the blower blower. Hey, Paul, 165 00:08:42.559 --> 00:08:43.480 what's going on? Man? 166 00:08:44.960 --> 00:08:45.159 Oh? 167 00:08:45.279 --> 00:08:50.120 All right, I'm just sitting here trying to stay warm. 168 00:08:50.159 --> 00:08:52.919 Now, you the same thing. You know, it was pretty 169 00:08:52.960 --> 00:08:55.720 cold coming in, but it's nice and cozy in the studio. 170 00:08:56.200 --> 00:08:58.639 I've got good company with me. So what's going on 171 00:08:58.679 --> 00:09:01.000 with this Repoh? 172 00:09:01.080 --> 00:09:02.679 You know, let me tell you that. Let me tell 173 00:09:02.720 --> 00:09:05.919 you a story. And this is all one true. I 174 00:09:05.919 --> 00:09:09.519 have proof of everything, thank god. I recorded all my 175 00:09:09.600 --> 00:09:12.480 convers you know, eighty percent of my conversations with these 176 00:09:12.519 --> 00:09:17.879 people on both ends, the repossession and the lender. So 177 00:09:18.000 --> 00:09:20.559 this is what's going on, you know. Uh, I think 178 00:09:20.679 --> 00:09:23.159 that's the payments not go through. And I swear I 179 00:09:23.200 --> 00:09:25.759 got that situated that they were taking the money out 180 00:09:25.759 --> 00:09:28.159 of the right account, but I guess they weren't. I 181 00:09:28.200 --> 00:09:31.720 don't know. How they lost the information of my address 182 00:09:31.759 --> 00:09:33.840 to my house. They were sending to my parents' house 183 00:09:33.840 --> 00:09:34.519 for some reason. 184 00:09:34.519 --> 00:09:36.840 So they were sending like, I'm sorry, Paul, let me 185 00:09:37.000 --> 00:09:40.440 let me clarify something. So you were you you possibly 186 00:09:40.480 --> 00:09:43.000 missed some payments, but you thought you got caught up. 187 00:09:43.240 --> 00:09:46.080 But if they were still sending you notices that you 188 00:09:46.159 --> 00:09:48.720 were late, you weren't getting them because they were going 189 00:09:48.720 --> 00:09:50.120 to your folks house. Is that right? 190 00:09:50.480 --> 00:09:50.759 Yeah? 191 00:09:50.919 --> 00:09:52.679 All right, now hold on, hold on, I got to 192 00:09:52.720 --> 00:09:55.399 take this break. I promise you're up first, Kurt, your 193 00:09:55.480 --> 00:09:58.600 up second. Whoever's online three with a Mike Shaw deal, 194 00:09:59.360 --> 00:10:01.360 you'll be up at after that. In line four is 195 00:10:01.440 --> 00:10:03.879 full as well. We got a lot of kicking this 196 00:10:03.919 --> 00:10:05.679 morning on the Troubleshooter Show. 197 00:10:10.639 --> 00:10:13.919 Go with a sure Thing Denver's Best Roofer Excel Roofing 198 00:10:14.000 --> 00:10:14.600 dot com. 199 00:10:14.639 --> 00:10:16.639 You don't pay a cent until you're content. 200 00:10:20.039 --> 00:10:23.200 Time for an insurance check up free no obligation comparison 201 00:10:23.360 --> 00:10:26.919 call Compass Insurance paying too much your coverage at dozens 202 00:10:26.919 --> 00:10:29.639 of insurance companies find out now three O three, seven 203 00:10:29.639 --> 00:10:32.000 to seven to one help. You'll think you're his only 204 00:10:32.120 --> 00:10:34.559 customer when you choose Frank durand the real estate man 205 00:10:34.600 --> 00:10:38.080 dot com to list your home with Remax Alliance three 206 00:10:38.080 --> 00:10:40.200 oh three nine two zero sixteen twenty two. 207 00:10:44.799 --> 00:10:47.279 All right, folks, three oh three seven one three eight 208 00:10:47.279 --> 00:10:50.480 two five five. By the way, this hour brought to 209 00:10:50.519 --> 00:10:54.919 you by Paulwatermanroderpros dot net. You gotta check him out, 210 00:10:54.960 --> 00:10:57.080 Suzanna and I got a system from him, and I 211 00:10:57.120 --> 00:10:59.879 am not kidding. It was more than half price of 212 00:11:00.120 --> 00:11:03.679 what the competition was. And in fact, Paul's a master plumber. 213 00:11:04.000 --> 00:11:06.960 I mean, this guy knows more about water than you 214 00:11:07.000 --> 00:11:09.559 can ever imagine. We love our system. We've had at 215 00:11:09.559 --> 00:11:12.559 six seven eight months half the prices the others, and 216 00:11:12.600 --> 00:11:15.600 they have systems now at thirty seven hundred bucks under 217 00:11:15.639 --> 00:11:19.159 thirty seven hundred that get rid of forever chemicals. They 218 00:11:19.200 --> 00:11:23.200 also soften the water. It does everything. It's an unbelievable 219 00:11:23.240 --> 00:11:26.799 machine for under thirty seven hundred. Other companies easily for 220 00:11:26.879 --> 00:11:30.159 that same kind of deal is going to be easily 221 00:11:30.240 --> 00:11:33.759 ten to twelve thousand dollars. Waterpros dot net. You got 222 00:11:33.799 --> 00:11:37.039 to check them out. They're great people. Waterpros dot net. 223 00:11:37.080 --> 00:11:39.519 Now I got to get back to Paul. So, Paul, 224 00:11:39.919 --> 00:11:43.679 you missed a couple payments. The car company. Did you 225 00:11:43.720 --> 00:11:45.759 buy it at one of these buy here, pay here 226 00:11:45.840 --> 00:11:46.879 places this car? 227 00:11:47.840 --> 00:11:50.639 No, I got it a Chevy dealership. It's a twenty 228 00:11:50.720 --> 00:11:54.120 eighteen Chevy thirty five hundred flatbed. Okay, I bought it 229 00:11:54.200 --> 00:11:54.720 brand new. 230 00:11:55.440 --> 00:11:57.639 So you missed a couple payments, but you thought you 231 00:11:57.720 --> 00:11:58.480 got caught up. 232 00:11:59.399 --> 00:12:03.320 Yeah, yeah, And you know I paid the truck completely off. 233 00:12:03.559 --> 00:12:05.919 Asia was repote on the fifteenth. 234 00:12:06.000 --> 00:12:09.080 Wait a second, when did you pay it completely. 235 00:12:08.519 --> 00:12:12.639 Off on the twenty first? So it was every business 236 00:12:12.720 --> 00:12:18.919 day after the the fifteenth, So the sixteenth, I paid 237 00:12:19.000 --> 00:12:22.159 my maximum amount to the lender, which is three thousand, 238 00:12:22.279 --> 00:12:25.120 and I paid on the seventeen, three thousand, and then 239 00:12:25.120 --> 00:12:26.679 it was you know that was a Friday. 240 00:12:26.720 --> 00:12:29.240 Then wait, wait, wait, Paul, Paul, Paul, Hold on a second, 241 00:12:30.000 --> 00:12:32.799 when did you completely pay the vehicle off? 242 00:12:32.879 --> 00:12:36.919 When was that on the on the twenty first? Of 243 00:12:37.000 --> 00:12:40.720 what of you know this last? You know one twenty one, 244 00:12:41.240 --> 00:12:42.320 that's twenty five. 245 00:12:42.240 --> 00:12:46.080 So like nine days ago. Yeah, so on one twenty 246 00:12:46.120 --> 00:12:48.519 one you pay it off. Did they already have it 247 00:12:48.559 --> 00:12:50.600 in possession? Was it already repode? 248 00:12:51.240 --> 00:12:51.480 Yep? 249 00:12:51.879 --> 00:12:56.960 And then uh, then that following Friday they released the 250 00:12:57.080 --> 00:12:59.639 vehicle to me at the repol lot, okay, and I'm 251 00:12:59.639 --> 00:13:02.240 going to go pick it up. And I called the lady. 252 00:13:02.279 --> 00:13:04.200 I'm like, I'm coming to pick up the vehicle, and 253 00:13:04.240 --> 00:13:06.919 then you know that, she answered on the phone like that, 254 00:13:07.039 --> 00:13:10.000 She's like midnight recovery. And I tell them who I 255 00:13:10.039 --> 00:13:11.679 am and I'm coming to pick up the truck and 256 00:13:11.720 --> 00:13:13.759 she's like, oh, I don't know you you got the 257 00:13:13.799 --> 00:13:18.000 wrong number. I'm like, what, well, okay, but forget about that. 258 00:13:18.039 --> 00:13:20.399 Who cares about that? Did you get the vehicle back? 259 00:13:21.120 --> 00:13:22.039 No? 260 00:13:22.039 --> 00:13:24.000 No, I So where the hell is your truck that 261 00:13:24.120 --> 00:13:26.320 you paid off? And by the way, what day did 262 00:13:26.399 --> 00:13:29.799 it get repolld? So on one twenty one you completely 263 00:13:29.840 --> 00:13:34.320 paid it off. What day did it get repolld? The 264 00:13:34.360 --> 00:13:40.039 fifteenth of January? Yeah, so we're talking. You had it 265 00:13:40.080 --> 00:13:43.320 paid off within six days of again repod and the 266 00:13:43.360 --> 00:13:46.600 bank said go get it right yep, yep, But now 267 00:13:46.639 --> 00:13:49.120 you can't find it. So where the hell is your truck? 268 00:13:49.159 --> 00:13:53.000 Ah, bro, it's at the Is that some auction yard 269 00:13:53.360 --> 00:13:56.159 Mannheim Auction that's what they sent it to. 270 00:13:56.399 --> 00:13:59.679 That makes no sense If it was repod on the fifteenth, man, 271 00:14:00.159 --> 00:14:04.360 we are totally missing something or else's repo company are 272 00:14:04.480 --> 00:14:06.039 complete morons. 273 00:14:06.480 --> 00:14:08.919 Oh yeah, they got three hundred complaints. 274 00:14:08.960 --> 00:14:11.200 Did you look at the Yeah, well every toe company's 275 00:14:11.240 --> 00:14:13.720 going to have that. But man, this sounds crazy. You 276 00:14:13.799 --> 00:14:17.720 can't have a vehicle repode on January fifteenth, pay the 277 00:14:17.919 --> 00:14:21.840 entire thing off by the twenty first of January. Six 278 00:14:21.919 --> 00:14:24.799 days later, the bank says, go get it. And now 279 00:14:24.879 --> 00:14:27.639 that's in an auction. What am I missing? You have 280 00:14:27.720 --> 00:14:29.879 to you have to shed more light on this. I'm 281 00:14:29.919 --> 00:14:30.720 missing something. 282 00:14:31.679 --> 00:14:33.799 So like, I'm gonna go pick it up. And that's 283 00:14:33.799 --> 00:14:36.639 when they said they sent it to an auction. Like 284 00:14:36.720 --> 00:14:39.000 the lady hung up the phone. Then she calls back 285 00:14:39.039 --> 00:14:41.360 ten mins later, like, oh, we sent your vehicle to 286 00:14:41.440 --> 00:14:45.159 an auction. And they when did. 287 00:14:45.000 --> 00:14:47.000 They send it to the auction? According to the. 288 00:14:47.000 --> 00:14:50.799 Lady, the same day. I was the same day they 289 00:14:50.799 --> 00:14:52.639 told me I could go pick it up, Like they 290 00:14:52.679 --> 00:14:53.639 send it to me early? 291 00:14:53.720 --> 00:14:54.320 Are they okay? 292 00:14:54.480 --> 00:14:56.840 Was it a mistake? I mean, help me out here, 293 00:14:56.879 --> 00:14:59.720 a little man. Are they saying we mistakenly send it 294 00:14:59.720 --> 00:15:00.360 to an auction? 295 00:15:01.320 --> 00:15:04.279 Yeah, they said they think it or made it by 296 00:15:04.399 --> 00:15:06.840 mistake over there, Okay, so. 297 00:15:06.759 --> 00:15:10.240 Then they mistakenly dropped it off. Hold on, Paul, this 298 00:15:10.360 --> 00:15:13.720 this story is so crazy, So they mistakenly dropped it 299 00:15:13.759 --> 00:15:19.159 off as of today one thirty. So on one twenty one, uh, 300 00:15:19.200 --> 00:15:23.440 it gets repolled on I'm sorry, January fifteenth, it gets 301 00:15:23.480 --> 00:15:26.080 repolld one twenty one. You pay it off. When did 302 00:15:26.120 --> 00:15:29.799 that conversation go down where they accidentally send it to 303 00:15:29.840 --> 00:15:30.519 the auction. 304 00:15:31.480 --> 00:15:35.879 The on that that following Friday? Were so? Was that 305 00:15:36.080 --> 00:15:37.240 the twenty fourth? 306 00:15:37.360 --> 00:15:40.039 So on the twenty fourth they admit they accidentally send 307 00:15:40.080 --> 00:15:43.120 it over. Now we're six days later on the thirtieth, 308 00:15:43.200 --> 00:15:44.360 Where the hell's your vehicle? 309 00:15:45.200 --> 00:15:46.320 It's still at the auction. 310 00:15:46.480 --> 00:15:48.519 Well, why can't you go get it at the auction? 311 00:15:48.639 --> 00:15:50.759 What is the what's the problem? 312 00:15:51.039 --> 00:15:54.200 This is the problem. They have to call the auction 313 00:15:54.360 --> 00:15:57.480 yard and release it to me, just how they did 314 00:15:57.559 --> 00:16:02.559 over at the Repo place and I called them, I 315 00:16:02.679 --> 00:16:04.679 told them I was blue in the faith. They have 316 00:16:04.799 --> 00:16:08.000 to call the auction yard and talk with them, you know, 317 00:16:08.039 --> 00:16:10.159 and make sure my property is good and release it 318 00:16:10.480 --> 00:16:10.960 and everything. 319 00:16:11.000 --> 00:16:14.000 But why won't they make that call if they already 320 00:16:14.039 --> 00:16:17.639 admitted to you they accidentally dropped it off, why wouldn't 321 00:16:17.679 --> 00:16:18.320 they do that? 322 00:16:19.679 --> 00:16:21.720 I honestly really don't know. I had to get my 323 00:16:21.879 --> 00:16:24.039 mom on the speaker phone and try and help me 324 00:16:24.799 --> 00:16:27.120 get somewhere with them, but they don't feel the need 325 00:16:27.159 --> 00:16:28.679 to contact them at all. 326 00:16:28.799 --> 00:16:32.840 Well, okay, there's a couple things. One, you paid it off. 327 00:16:32.919 --> 00:16:35.039 I doubt you have the title in hand yet, but 328 00:16:35.080 --> 00:16:37.360 you're going to have the title in hand soon. So 329 00:16:37.919 --> 00:16:40.519 there's no way this auction is going to be able 330 00:16:40.559 --> 00:16:42.279 to sell it. I mean they might be able to 331 00:16:42.320 --> 00:16:43.720 sell it, but no one's going to be able to 332 00:16:43.720 --> 00:16:46.240 title it. It's your damn vehicle, it's the title in 333 00:16:46.320 --> 00:16:49.960 your name. Yes, I'd get with the cop, Honest to god, 334 00:16:49.960 --> 00:16:52.000 the first thing I would do I would call a 335 00:16:52.080 --> 00:16:54.919 cop and say, hey, here's what happened and tell them 336 00:16:55.120 --> 00:16:57.360 I need to go get my vehicle. These guys won't 337 00:16:57.360 --> 00:17:00.159 release it. Where is this auction house? Have you've gone 338 00:17:00.200 --> 00:17:00.679 down there? 339 00:17:02.519 --> 00:17:02.679 No? 340 00:17:02.960 --> 00:17:05.319 Uh, they it would be a waste of time, the 341 00:17:05.720 --> 00:17:07.839 lenders saying I have to if I just go over 342 00:17:07.839 --> 00:17:09.960 there and show my idea, they will release the truck 343 00:17:10.000 --> 00:17:12.920 to me. Yeah. I call the auction place and they're like, no, 344 00:17:13.079 --> 00:17:14.200 it doesn't work like that. 345 00:17:14.720 --> 00:17:15.079 You do it. 346 00:17:15.119 --> 00:17:16.039 You can't just come here? 347 00:17:16.160 --> 00:17:16.440 All right? 348 00:17:16.480 --> 00:17:19.279 What's this? I don't know why this this repo company. 349 00:17:19.279 --> 00:17:21.000 What's the name of the repo company? 350 00:17:21.200 --> 00:17:24.000 Midnight Time, Midnight Midnight Recovery. 351 00:17:24.119 --> 00:17:26.680 So listen, I'm gonna put you on hold. You're gonna 352 00:17:26.680 --> 00:17:30.160 give Kelly Midnight Recovery's phone number, and we're gonna start 353 00:17:30.160 --> 00:17:32.680 calling them. And I hope you're not leaving anything out 354 00:17:32.720 --> 00:17:35.160 of this story. They're just, I mean, according to you, 355 00:17:35.240 --> 00:17:38.119 they're just being bastards. Let's put it out. It is, 356 00:17:38.119 --> 00:17:38.680 is that it? 357 00:17:39.880 --> 00:17:42.519 I mean, yeah, I mean, but it's really it's all 358 00:17:42.519 --> 00:17:46.000 the lenders fault, you know, it's all them, like like, 359 00:17:46.359 --> 00:17:48.279 meet the Midnight Recovery people. 360 00:17:48.039 --> 00:17:51.039 But you're telling me Midnight Recovery. All they have to 361 00:17:51.079 --> 00:17:52.799 do is call over there right now. 362 00:17:53.599 --> 00:17:57.160 No, it's a first Tech Credit Credit Union is a lender. 363 00:17:57.039 --> 00:18:00.480 So they Okay, you're you're you're complicating this one once again. 364 00:18:00.880 --> 00:18:03.200 So that's not where we were about a minute ago. 365 00:18:03.359 --> 00:18:06.400 So now, who needs to call over to release the vehicle? 366 00:18:08.279 --> 00:18:09.559 First set Credit Union? 367 00:18:09.960 --> 00:18:12.519 And why won't they call over if you paid it off? 368 00:18:13.519 --> 00:18:16.519 Like I honestly really don't know why they don't feel 369 00:18:16.519 --> 00:18:19.640 by have them recording of like, you know, a few 370 00:18:19.680 --> 00:18:22.240 recordings of us trying to get did you get a 371 00:18:22.319 --> 00:18:22.960 lean release? 372 00:18:23.000 --> 00:18:25.400 From them. Usually it takes a while to get the title, 373 00:18:25.440 --> 00:18:28.000 but you can get a lean release almost immediately. 374 00:18:28.640 --> 00:18:31.519 Yeah, they literally won't do it. I'm just waiting for 375 00:18:31.559 --> 00:18:35.240 a phone call from the auction yard from them to 376 00:18:35.319 --> 00:18:38.000 release it. I really don't understand. 377 00:18:38.000 --> 00:18:40.240 It has nothing to do with the damn repo company 378 00:18:40.240 --> 00:18:43.240 at this point, right, No, Okay, here's what I want 379 00:18:43.279 --> 00:18:46.359 to do. Then, Dmitri, do me a favorite call over 380 00:18:46.440 --> 00:18:49.519 to this auction house. And I do want to clarify, 381 00:18:49.640 --> 00:18:51.720 do you or do you not have a lean release? 382 00:18:51.799 --> 00:18:52.039 Paul? 383 00:18:53.000 --> 00:18:56.559 I do not have a lean release. I'm waiting for 384 00:18:56.599 --> 00:18:58.400 a call for a release from them. 385 00:18:58.720 --> 00:19:01.119 Well, did they send it to d a lot of times? 386 00:19:01.200 --> 00:19:02.200 DMV will have it? 387 00:19:02.279 --> 00:19:02.480 Or no? 388 00:19:02.880 --> 00:19:04.640 You have no idea, honestly. 389 00:19:04.839 --> 00:19:06.920 Honestly, I have no idea. They can't really give me 390 00:19:06.960 --> 00:19:09.960 any information since I can't verify. 391 00:19:10.279 --> 00:19:13.079 I'd be taking all these clowns to small claims. If 392 00:19:13.119 --> 00:19:15.920 everything is what he's saying, I'd be going after the bank. 393 00:19:16.119 --> 00:19:18.759 I'd be going after the auction house. If he paid 394 00:19:18.799 --> 00:19:21.200 this off on the twenty first, and here we are 395 00:19:21.279 --> 00:19:24.559 nine days later and the credit Union isn't give them 396 00:19:24.599 --> 00:19:27.880 a lean release. These people are holding his car that 397 00:19:28.000 --> 00:19:30.440 he owns hostage. They have no right to hold it. 398 00:19:30.440 --> 00:19:33.119 It's his car. I don't care what the damn bank says. 399 00:19:33.319 --> 00:19:35.880 These guys better at the auction house have their crap 400 00:19:35.920 --> 00:19:39.160 together because this is nuts. They can't if you pay 401 00:19:39.200 --> 00:19:42.240 it off. He owns the vehicle, they don't own the vehicle. 402 00:19:42.319 --> 00:19:45.160 I don't get it. Dmitri, get involved in this and 403 00:19:45.200 --> 00:19:45.799 figure it out. 404 00:19:45.960 --> 00:19:48.599 Hey, that sounds good. I'll talk with Paul and get 405 00:19:48.599 --> 00:19:51.039 the names and phone numbers from both the auction house 406 00:19:51.599 --> 00:19:53.720 and his credit union. I'll call them both and figure 407 00:19:53.720 --> 00:19:55.039 out where the disconnect is going on. 408 00:19:55.119 --> 00:19:57.160 Please do that. I would love an update on this. 409 00:19:57.240 --> 00:20:00.000 Get through to someone at that auction house that can act, 410 00:20:00.000 --> 00:20:01.640 actually speak to the issue. 411 00:20:01.799 --> 00:20:03.519 I'll do it as soon as I provide an update 412 00:20:03.559 --> 00:20:05.480 on another towing company from yesterday. 413 00:20:05.519 --> 00:20:07.599 Wait a second, let's do it after the break. Is 414 00:20:07.640 --> 00:20:11.119 that the one that got towed from the apartment complex. 415 00:20:10.720 --> 00:20:13.960 For mysterious circumstances with an unmarked truck. 416 00:20:13.880 --> 00:20:17.440 And apparently there was no signs in the apartment complex 417 00:20:17.519 --> 00:20:19.559 for why it's towing or wherever they are now. 418 00:20:19.599 --> 00:20:22.400 Apartment complex didn't order the toe and Crystal. The consumer 419 00:20:22.480 --> 00:20:23.839 is on the line right now, oh. 420 00:20:23.720 --> 00:20:26.000 I can't wait to get this hold on everybody. 421 00:20:25.559 --> 00:20:28.240 And we have an email from the Tobe company that 422 00:20:28.319 --> 00:20:29.519 you'll be very interested in. 423 00:20:29.559 --> 00:20:29.759 Here. 424 00:20:29.839 --> 00:20:32.400 I cannot wait to hear this update. One line open. 425 00:20:32.480 --> 00:20:35.480 I'm sorry whoever dropped off? Three oh three seven one 426 00:20:35.559 --> 00:20:39.279 three eight two five five One line open, Crystal Jason. 427 00:20:39.319 --> 00:20:41.599 I promise we're going to get to you next. 428 00:20:46.920 --> 00:20:50.200 Go with a sure thing Denver's best roofer Excel Roofing 429 00:20:50.279 --> 00:20:52.920 dot com. You don't pay a cent until you're content. 430 00:20:56.319 --> 00:20:59.480 Time for an insurance check up free, no obligation. In comparison, 431 00:20:59.599 --> 00:21:03.200 call Humpus Insurance paying too much your coverage at dozens 432 00:21:03.200 --> 00:21:05.920 of insurance companies find out now three all three seven 433 00:21:05.960 --> 00:21:08.279 to seven to one help. You'll think you're his only 434 00:21:08.400 --> 00:21:10.839 customer when you choose Frank durand the real estate Man 435 00:21:10.920 --> 00:21:14.359 dot com to list your home with Remax Alliance three 436 00:21:14.359 --> 00:21:16.480 all three nine two zero sixteen twenty two. 437 00:21:16.839 --> 00:21:19.000 All right, we've got a lot cooking, so here's what 438 00:21:19.079 --> 00:21:20.960 I want to do on Paul Paul's the one that 439 00:21:21.079 --> 00:21:24.400 called up his vehicle gat Repode on the fifteenth of January. 440 00:21:24.759 --> 00:21:27.160 He paid the vehicle off on one twenty one, five 441 00:21:27.240 --> 00:21:29.240 six days later he pays it off to the bank. 442 00:21:29.519 --> 00:21:32.480 Some auction house has it. How it even ended up 443 00:21:32.519 --> 00:21:36.519 in an auction house and five or six days is wrong. 444 00:21:36.920 --> 00:21:40.400 Everything done on this deal was wrong. But regardless, we 445 00:21:40.519 --> 00:21:43.279 need to get this figured out. So Kelly get all 446 00:21:43.359 --> 00:21:47.960 his information, send it over to Deputy Dmitri, and D's 447 00:21:48.000 --> 00:21:50.240 going to be making some calls. He's also got a 448 00:21:50.279 --> 00:21:52.279 great update we're going to go to in a second, 449 00:21:52.519 --> 00:21:56.079 but really quick, Jay, you've got a suggestion for Paul 450 00:21:56.160 --> 00:21:57.960 in that repo issue? What say you? 451 00:22:00.319 --> 00:22:02.200 I think the first thing I would do at this 452 00:22:02.319 --> 00:22:06.279 moment would be just reported stolen. He does not have 453 00:22:06.359 --> 00:22:09.880 his vehicle, he knows where it is. Ye, he's a 454 00:22:10.039 --> 00:22:12.119 real risk of it being accidentally auctioned. 455 00:22:12.160 --> 00:22:13.759 Like well, I told him to go down there and 456 00:22:13.799 --> 00:22:15.640 call the cops when he's down there and get a 457 00:22:15.680 --> 00:22:17.680 cop to show up and make him release it. The 458 00:22:17.720 --> 00:22:20.720 problem is he doesn't have the title or the or 459 00:22:21.160 --> 00:22:23.480 the loan release or the lean release. 460 00:22:25.039 --> 00:22:26.720 If he's got the then number, they can run it. 461 00:22:26.799 --> 00:22:27.799 It'll show who owns it. 462 00:22:28.039 --> 00:22:30.960 I agree with that. I definitely agree with that. It's 463 00:22:31.039 --> 00:22:33.920 just nuts, man, Jay, I appreciate it. It's not a 464 00:22:34.039 --> 00:22:37.119 bad it's not a bad idea. One line open three 465 00:22:37.160 --> 00:22:40.640 oh three seven one three eight two five five Dimitri, 466 00:22:41.759 --> 00:22:46.079 I'm dying to know about this update. So woman calls 467 00:22:46.240 --> 00:22:50.319 yesterday and I'll paint the picture really quick. Her son's 468 00:22:50.400 --> 00:22:54.400 vehicle was towed from a complex that doesn't hire a tower. 469 00:22:54.519 --> 00:22:57.079 First of all, I looked at it at Google Earth. 470 00:22:57.240 --> 00:23:00.440 I didn't see any signs anywhere on the properties. Well, 471 00:23:00.920 --> 00:23:06.400 apparently a neighbor possibly told some toe company to pull 472 00:23:06.599 --> 00:23:09.920 to toe it. But regardless, they towed it and the 473 00:23:10.039 --> 00:23:12.079 vehicle was gone. How much did they want to get 474 00:23:12.079 --> 00:23:14.039 the vehicle back? A couple thousand bucks? 475 00:23:14.400 --> 00:23:16.359 Yeah, Crystal. By the way, he's on the line right now. 476 00:23:16.400 --> 00:23:21.599 We're drying in on this. But to summarize her son's truck, 477 00:23:21.640 --> 00:23:23.839 it's an eighty five Dodge Ram, which turns out to 478 00:23:23.880 --> 00:23:27.839 be a valuable, valuable vehicle. Got it, got towed away. 479 00:23:27.640 --> 00:23:29.880 And it was like she called it a family heirloom 480 00:23:29.960 --> 00:23:31.960 because it was like her dad's or something like that. 481 00:23:32.319 --> 00:23:33.720 It's been in the family ever since. 482 00:23:33.799 --> 00:23:34.079 Yeah. 483 00:23:34.119 --> 00:23:36.240 Well, there are a couple of weird parts. One is 484 00:23:36.319 --> 00:23:41.359 there's a ring video of an unmarked towing truck hooking up. 485 00:23:41.279 --> 00:23:44.000 To the TUC number no name, no. 486 00:23:44.039 --> 00:23:46.960 Name, like a repoat truck or a thief's truck. 487 00:23:47.119 --> 00:23:50.720 I wonder if it was these these goofballs that uh 488 00:23:50.839 --> 00:23:51.720 brought this one to the. 489 00:23:51.720 --> 00:23:54.359 Auction on accident. Yeah midnight reath midnight? 490 00:23:54.440 --> 00:23:55.039 Yeah keep. 491 00:23:56.559 --> 00:24:00.720 And anyway, so the unmarked truck towed the towed the 492 00:24:00.799 --> 00:24:04.480 Dodge to a commercial parking lot and dropped it off there. 493 00:24:05.160 --> 00:24:09.039 Where after that APT Towing took over. 494 00:24:09.279 --> 00:24:11.640 So they brought it to the commercial parking lot and 495 00:24:11.720 --> 00:24:15.640 just kind of abandoned. Was this commercial parking lot like 496 00:24:15.680 --> 00:24:16.240 a Walmart. 497 00:24:17.039 --> 00:24:18.720 I didn't look into it because I was just focused 498 00:24:18.720 --> 00:24:19.359 on getting the lady. 499 00:24:19.519 --> 00:24:22.720 And then whoever monitors that or whoever works there saw 500 00:24:22.759 --> 00:24:24.960 it there for a while and called APT. 501 00:24:25.400 --> 00:24:28.200 Yeah, so they called APT, and the consumer called U. 502 00:24:28.319 --> 00:24:32.680 Yesterday in the Lgius the following APT said, first of all, 503 00:24:32.680 --> 00:24:35.000 they wanted a couple of thousand dollars if I remember right, 504 00:24:35.039 --> 00:24:37.599 to release the truck. And then they said, well, it's 505 00:24:37.640 --> 00:24:39.880 too late anyway, we're going to sell them. We're going 506 00:24:39.920 --> 00:24:41.480 to apply for the title and sell the truck. And 507 00:24:41.519 --> 00:24:43.440 I'm paraphrasing the consumer's allegations. 508 00:24:43.640 --> 00:24:45.599 Well, and one of the things I want to bring 509 00:24:45.720 --> 00:24:50.279 up for people out there, tow truck companies, not not reposts. 510 00:24:50.319 --> 00:24:53.880 Reposts are completely different. But if your vehicle gets towed 511 00:24:54.319 --> 00:24:57.279 from an apartment complex because you parked in the wrong spot, 512 00:24:57.519 --> 00:25:00.960 let's say it's completely your fault, and they have the 513 00:25:01.039 --> 00:25:04.119 tote charge, and then they have the daily storage fee, 514 00:25:04.440 --> 00:25:06.640 and all of a sudden, even a couple days later, 515 00:25:06.680 --> 00:25:09.559 you owe five six hundred bucks. They have to release 516 00:25:09.599 --> 00:25:12.920 that vehicle, I believe, for around eighty five dollars, and 517 00:25:12.960 --> 00:25:15.559 then you can make payments to them. You're basically getting 518 00:25:15.640 --> 00:25:18.359 a loan from them. They're supposed to have signs up 519 00:25:18.400 --> 00:25:20.880 that say this, but a lot of these yards don't 520 00:25:20.880 --> 00:25:24.400 have them up. But they have to let that vehicle 521 00:25:24.519 --> 00:25:26.960 go under a lot of circumstances. 522 00:25:27.240 --> 00:25:30.480 I agree, and Crystal claims that they did not give 523 00:25:30.480 --> 00:25:34.119 her that option, and so I developed a source deep 524 00:25:34.160 --> 00:25:37.839 inside the PUC and the lady over there yesterday launched 525 00:25:37.839 --> 00:25:42.240 an investigation into this matter. And then earlier this morning, 526 00:25:42.319 --> 00:25:46.400 I invited both the PUC and apt towing to come 527 00:25:46.440 --> 00:25:48.240 on the air to kind of present their sides of 528 00:25:48.240 --> 00:25:50.400 the story. Sure in case there's an emission or an 529 00:25:50.400 --> 00:25:55.000 accurate They say, Well, so here's the response from Karen 530 00:25:55.039 --> 00:25:59.559 Fisher over at APT Service. Good morning, Dmitri. The email begins, 531 00:26:00.079 --> 00:26:02.400 this truck is not worth all these problems. Please let 532 00:26:02.400 --> 00:26:07.279 the owners Dennison Dennison Austin or Dennison Austin know that 533 00:26:07.319 --> 00:26:10.160 they can come pick up their truck free of charge. Wow, 534 00:26:10.359 --> 00:26:12.599 please have them call us. And then she included that 535 00:26:13.039 --> 00:26:16.039 phone number. And also just at the record straight, we 536 00:26:16.119 --> 00:26:18.799 did not tow this vehicle from an apartment complex. We 537 00:26:18.920 --> 00:26:21.680 towed it from a shopping center. Okay, and that's consistent with. 538 00:26:21.799 --> 00:26:25.720 So can I read between the lines? We really screwed 539 00:26:25.839 --> 00:26:28.839 up and she can come get it for free. That's 540 00:26:28.880 --> 00:26:31.440 that's kind of what I hear. Now that's my that's 541 00:26:31.519 --> 00:26:35.279 my impression. Yeah, but that is like, that is not 542 00:26:35.559 --> 00:26:40.200 a typical response from a toe company by any stress. Right, 543 00:26:40.279 --> 00:26:43.319 And this is after you got involved, and after the 544 00:26:43.319 --> 00:26:46.799 PUC got involved. What did the PUC have to say? 545 00:26:47.000 --> 00:26:50.279 Well, the PUC lady turns out she just emailed me too. 546 00:26:50.400 --> 00:26:52.519 She doesn't have time to come on the air today, 547 00:26:52.559 --> 00:26:55.079 but she offered to come on the air next week 548 00:26:55.319 --> 00:26:59.240 to discuss what rights consumers would actually yeah, I would too, 549 00:27:00.240 --> 00:27:01.319 and set up a. 550 00:27:01.240 --> 00:27:03.599 Telephone appoint It's one of those things I don't necessarily 551 00:27:03.640 --> 00:27:06.680 agree with. So I need to say that I don't 552 00:27:06.720 --> 00:27:10.240 necessarily agree with telling a business that's owed five hundred 553 00:27:10.279 --> 00:27:13.000 dollars to one thousand dollars that you have to accept 554 00:27:13.079 --> 00:27:15.720 eighty five bucks, because the problem is a lot of 555 00:27:15.759 --> 00:27:18.759 times they're simply not going to get paid. Now, they 556 00:27:18.799 --> 00:27:21.119 can go after the vehicle. At that point, they can 557 00:27:21.160 --> 00:27:23.240 do a mechanics lean, they can bring them to court, 558 00:27:23.279 --> 00:27:26.160 they can probably charge interest, but it doesn't matter if 559 00:27:26.160 --> 00:27:29.799 it's some bum, like literally some bum, You're never going 560 00:27:29.880 --> 00:27:32.079 to collect a dime from them, and it might be 561 00:27:32.200 --> 00:27:34.319 very hard to get the car back as they left state. 562 00:27:34.759 --> 00:27:36.880 Yeah, I agree, And so this is just one of 563 00:27:36.880 --> 00:27:39.279 those instances where the pendulum has swung pretty far in 564 00:27:39.319 --> 00:27:42.079 the other direction, exactly following god knows how many decades 565 00:27:42.119 --> 00:27:43.960 of abuse is by towing company. 566 00:27:43.880 --> 00:27:47.279 And then of course with our liberal governor down there. 567 00:27:47.279 --> 00:27:50.759 You're right, it swung so far though to the left 568 00:27:50.799 --> 00:27:52.319 on this. I mean, I don't even know how you 569 00:27:52.400 --> 00:27:55.039 operating a towing company anymore here, but it sounds like 570 00:27:55.319 --> 00:27:58.599 these guys did a multitude of things wrong. It shouldn't 571 00:27:58.599 --> 00:28:00.960 have been brought there. Did we ever find out Crystal. 572 00:28:01.160 --> 00:28:05.519 Did we ever find out who the original undercover black 573 00:28:05.680 --> 00:28:09.119 tow truck with no PUC nothing, Did we ever figure 574 00:28:09.119 --> 00:28:12.160 out who owned that? We have not. 575 00:28:12.519 --> 00:28:15.279 We talked to the manager at the apartment complex and 576 00:28:15.319 --> 00:28:18.720 she actually saw the tow truck coming into the parking 577 00:28:18.720 --> 00:28:21.319 lot when she was showing an apartment and when she 578 00:28:21.400 --> 00:28:24.839 came back out, our vehicle was already gone. And she 579 00:28:24.880 --> 00:28:28.640 had said that the tow truck looked like the Tater 580 00:28:28.839 --> 00:28:33.039 tow truck from Cars? The what from the Cars movie? 581 00:28:34.319 --> 00:28:34.759 The Car too? 582 00:28:35.680 --> 00:28:35.880 Yeah? 583 00:28:35.920 --> 00:28:39.279 Okay, yeah, breaking up? What's it called? 584 00:28:39.400 --> 00:28:40.960 Ta Tater? 585 00:28:41.200 --> 00:28:45.160 Tater's the name from Cars. Our concern is that this 586 00:28:45.440 --> 00:28:50.240 APT services is in collusion with other TOE companies to 587 00:28:50.400 --> 00:28:53.200 tow trucks cars to their parking lots. 588 00:28:53.240 --> 00:28:55.799 So well, they very well could be. But I mean, 589 00:28:55.839 --> 00:28:58.839 thanks to Dimitri and you calling into the show, My god, 590 00:28:58.920 --> 00:29:01.599 it sounds like we put them on alert. I mean, 591 00:29:01.640 --> 00:29:04.319 anybody out there has a problem with APT you need 592 00:29:04.359 --> 00:29:09.559 to call into the show. That's that's crazy. 593 00:29:09.640 --> 00:29:11.000 Yeah, so we're concerned. 594 00:29:11.160 --> 00:29:12.960 Did you get the vehicle back down? 595 00:29:12.680 --> 00:29:17.359 We just got the email this morning. Not the vehicle's 596 00:29:17.400 --> 00:29:20.240 not running, Yeah, so it has to be towed. 597 00:29:20.480 --> 00:29:22.519 Well, you know what, I'd have them tow it. Why 598 00:29:22.519 --> 00:29:23.440 wouldn't they toe it? 599 00:29:23.599 --> 00:29:25.240 See if you can hire them back? 600 00:29:25.440 --> 00:29:28.200 No, honest to god, why wouldn't they toe it? 601 00:29:29.039 --> 00:29:32.160 I agree, Mark, we're going to let's just go. 602 00:29:33.160 --> 00:29:35.240 They're the ones that no one should have told this 603 00:29:35.359 --> 00:29:36.240 in the first place. 604 00:29:36.319 --> 00:29:38.640 I agree, But just go get it. Mark. The vehicle 605 00:29:38.720 --> 00:29:41.880 is worth it. Tom looked it up unrestored. It's twenty 606 00:29:41.880 --> 00:29:43.119 to thirty thousand bucks. 607 00:29:43.599 --> 00:29:45.839 Okay, you're right, go get it. But my god, you 608 00:29:45.880 --> 00:29:47.359 know what I do is at least take them to 609 00:29:47.440 --> 00:29:50.759 small claims court. Crystal. It's going to cost you fifty bucks. 610 00:29:50.880 --> 00:29:53.519 I'd go after him. Yeah, I go after him for 611 00:29:53.880 --> 00:29:56.519 pretty much the full amount. I mean, honest to god, 612 00:29:56.599 --> 00:30:00.000 I would come up with different expenses. That equals seven 613 00:30:00.000 --> 00:30:01.839 twenty five hundred bucks at this time. 614 00:30:01.720 --> 00:30:04.319 Crystal, one more thing, real quick, Please consider getting that 615 00:30:04.359 --> 00:30:09.119 truck plated, registered and sure, and take some steps to 616 00:30:09.119 --> 00:30:10.440 make it more difficult to steal. 617 00:30:10.920 --> 00:30:13.319 Yeah, no kidding. Yeah, all right. Hey, I'm glad we 618 00:30:13.359 --> 00:30:15.240 could help out, Crystal. 619 00:30:15.799 --> 00:30:16.400 I am to you. 620 00:30:16.440 --> 00:30:18.599 Guys were great. I appreciate it, Thank you very much. 621 00:30:18.680 --> 00:30:21.880 That's another So how much thirty thousand and forty said 622 00:30:21.920 --> 00:30:24.200 between and thirty. So I don't hear you on air. 623 00:30:25.240 --> 00:30:29.160 Oh, the tom said that the auction for unrestored is 624 00:30:29.359 --> 00:30:32.240 twenty to thirty thousands. Wow, if we go in the. 625 00:30:32.160 --> 00:30:35.599 Middle, Yeah, it's round it five thousand, So that's three 626 00:30:36.119 --> 00:30:39.799 three hundred million, thirty five thousand dollars as of this second. 627 00:30:39.960 --> 00:30:44.039 Everybody's pulltiction and keep that at an apartment complex either though, No, that's. 628 00:30:43.880 --> 00:30:46.279 Crazy, right. Well, here's the main thing. Though, I would 629 00:30:46.319 --> 00:30:48.279 go after that toe company for the cost of the 630 00:30:48.319 --> 00:30:50.519 toe coming back. It'd be hard to come up with 631 00:30:50.599 --> 00:30:53.720 expenses to equals seventy five hundred bucks. But I'd say, 632 00:30:53.759 --> 00:30:56.079 you miss some hours of work, no doubt. There's no 633 00:30:56.200 --> 00:30:58.599 doubt they miss some hours of work. I don't know 634 00:30:58.640 --> 00:31:01.119 if any damage has been done under this truck. They 635 00:31:01.200 --> 00:31:02.920 might get it back when it gets towed back, and 636 00:31:02.960 --> 00:31:04.559 there could be damage, so that could be more. 637 00:31:04.680 --> 00:31:06.920 Yeah, I hope it's not missing any valuable parts. 638 00:31:06.880 --> 00:31:09.440 Anything, anything, honest to God. When I got it back, 639 00:31:09.480 --> 00:31:12.119 i'd go over it. Anything there I would sue APT 640 00:31:12.319 --> 00:31:14.680 for and I would continue to go on the PUC 641 00:31:15.000 --> 00:31:17.480 and let's line them up. I would love for consumers 642 00:31:17.519 --> 00:31:21.720 to understand from the horse's mouth. If you will every 643 00:31:21.799 --> 00:31:25.359 single thing that you know they get in Colorado when 644 00:31:25.359 --> 00:31:27.039 it comes to getting their vehicles to people. 645 00:31:27.160 --> 00:31:28.960 Just look now, I'll take a look at your schedule 646 00:31:28.960 --> 00:31:30.920 and I'll schedule her for an appointment on the days 647 00:31:30.960 --> 00:31:31.440 that you're here. 648 00:31:31.480 --> 00:31:33.880 All right, rock and roll, Crystal Glad to help. Jason, 649 00:31:33.920 --> 00:31:37.039 You'll be next. Mike Shaw dealership problem. We've got two 650 00:31:37.160 --> 00:31:40.400 lines open three zero three seven one three eight two 651 00:31:40.440 --> 00:31:42.839 five five three oh three Martino, you've been ripped off 652 00:31:42.880 --> 00:31:47.480 taking advantage of as you just saw, we solve problems. 653 00:31:53.160 --> 00:31:56.400 Go with a sure thing Denver's best roofer Excel Roofing 654 00:31:56.519 --> 00:31:59.119 dot com. You don't pay a cent until you're content 655 00:32:00.119 --> 00:32:05.000 three years. Time for an insurance check up free, no obligation. 656 00:32:05.039 --> 00:32:08.880 In comparison, call Compass Insurance paying too much your coverage 657 00:32:08.880 --> 00:32:11.519 at dozens of insurance companies find out now three all 658 00:32:11.599 --> 00:32:12.759 three seven to seven to one. 659 00:32:12.839 --> 00:32:13.119 Help. 660 00:32:13.279 --> 00:32:15.920 You'll think you're his only customer when you choose Frank 661 00:32:16.000 --> 00:32:18.440 durand the real estate Man dot com to list your 662 00:32:18.480 --> 00:32:21.640 home with Remax Alliance three all three nine two zero 663 00:32:21.720 --> 00:32:24.839 sixteen twenty two. 664 00:32:24.359 --> 00:32:27.079 All right, three oh three seven one three eight two 665 00:32:27.200 --> 00:32:29.440 five five We do have two lines open. You've been 666 00:32:29.519 --> 00:32:33.000 ripped off or taken advantage of real quick Frank Duran 667 00:32:33.119 --> 00:32:35.880 the real estate man. You want the best realtor out there. 668 00:32:35.920 --> 00:32:39.160 I promise that's Frank. He sold our house in Castle 669 00:32:39.279 --> 00:32:42.359 Rock and Redhawk for more than any other model, same 670 00:32:42.400 --> 00:32:44.799 exact model. He got more money at the time than 671 00:32:44.880 --> 00:32:48.720 when he was negotiating with the people selling their house 672 00:32:48.759 --> 00:32:51.119 in frank Town. He saved us a ton of money, 673 00:32:51.160 --> 00:32:54.759 almost one hundred thousand dollars. This was back in twenty 674 00:32:54.839 --> 00:32:59.680 fourteen or fifteen. Unbelievable realtor. Every single year he goes 675 00:32:59.720 --> 00:33:02.839 to glasses on negotiations. He just stays on top of 676 00:33:02.839 --> 00:33:05.680 the game. He sells more homes. Listen to this, more 677 00:33:05.720 --> 00:33:09.240 homes in one month that most realtors sell in an 678 00:33:09.519 --> 00:33:14.000 entire year. Frank Durant Homes dot com. That's Frank Duran 679 00:33:14.440 --> 00:33:19.759 Holmes dot com. Now let's go to an issue with 680 00:33:19.880 --> 00:33:22.920 Mike Shaw. Jason, what the heck is going on with 681 00:33:23.000 --> 00:33:25.279 Mike Shaw? 682 00:33:25.279 --> 00:33:25.839 How's it going? 683 00:33:25.880 --> 00:33:26.200 Man? 684 00:33:26.400 --> 00:33:28.680 This is my first time being on radio, so I 685 00:33:28.680 --> 00:33:29.880 hope I don't sound like an idiot. 686 00:33:29.960 --> 00:33:31.839 No problem so far, so good man. 687 00:33:32.720 --> 00:33:36.319 All right, Hey, so quick bullet point on my jeep. 688 00:33:36.359 --> 00:33:39.400 My issue that I have is is I bought this jeep, 689 00:33:40.400 --> 00:33:44.200 the twenty seventeen Jeep Wrangular Rubicon. I bought it on 690 00:33:44.319 --> 00:33:46.160 November fourteenth. 691 00:33:45.680 --> 00:33:46.799 Foyer those popular. 692 00:33:47.880 --> 00:33:50.480 Yeah, it's been in my driveway a grand total of 693 00:33:50.559 --> 00:33:53.799 three nights since then. It's been between two different mechanics shops. 694 00:33:53.839 --> 00:33:56.319 So hold on one second. You bought it on November 695 00:33:56.359 --> 00:34:01.079 fourteenth of twenty twenty four from Mike Shaw get here, Okay, 696 00:34:01.160 --> 00:34:02.519 So how much would you pay for it? 697 00:34:03.839 --> 00:34:04.799 Twenty fourth thousand? 698 00:34:04.960 --> 00:34:07.720 Did you buy it? As is most likely you did, 699 00:34:07.799 --> 00:34:11.079 But did you buy an extended warranty or anything with it? 700 00:34:12.159 --> 00:34:12.440 Yeah? 701 00:34:12.480 --> 00:34:15.000 That's the that's the that's the very first thing that 702 00:34:15.039 --> 00:34:16.159 comes up in these situations. 703 00:34:16.239 --> 00:34:18.360 So how much was how much was the warranty? 704 00:34:19.719 --> 00:34:21.559 There's no warranty. I didn't buy no warranty. 705 00:34:21.559 --> 00:34:24.519 Oh, perfect, perfect, I'm glad you didn't buy a warranty, 706 00:34:24.639 --> 00:34:26.159 quite honestly. So what happened? 707 00:34:27.440 --> 00:34:27.679 Yeah? 708 00:34:27.719 --> 00:34:32.519 So, uh, I drove the vehicle home the night that 709 00:34:32.559 --> 00:34:34.360 I bought and I noticed that it was blowing cold 710 00:34:34.360 --> 00:34:35.239 air through the same. 711 00:34:35.559 --> 00:34:38.159 So the very next day, so you bought it, you 712 00:34:38.239 --> 00:34:41.920 got it home and the heater's not working? Correct? Correct. 713 00:34:41.920 --> 00:34:44.000 All right, let's keep it right there. I'm dying to 714 00:34:44.039 --> 00:34:46.400 find out what happened. I can already tell he didn't 715 00:34:46.400 --> 00:34:48.599 get this thing checked out, but we're going to see 716 00:34:48.599 --> 00:34:51.159 if we can't help him. Everybody hold tight. We have 717 00:34:51.239 --> 00:34:54.239 one line open three h three Martino, and we've got 718 00:34:54.280 --> 00:35:00.159 a meth story coming up that is crazy. 719 00:35:04.599 --> 00:35:07.840 Go with a sure thing Denver's Best roofer Excel Roofing 720 00:35:07.960 --> 00:35:08.519 dot com. 721 00:35:08.559 --> 00:35:10.599 You don't pay a cent until you're content. 722 00:35:13.960 --> 00:35:17.159 Time for an insurance check up free, no obligation comparison 723 00:35:17.280 --> 00:35:20.800 call Compass Insurance paying too much your coverage at dozens 724 00:35:20.840 --> 00:35:23.599 of insurance companies find out now three oh three seven 725 00:35:23.679 --> 00:35:26.480 seven to one help. You'll think you're his only customer 726 00:35:26.519 --> 00:35:28.800 when you choose Frank durand the real estate Man dot 727 00:35:28.800 --> 00:35:32.119 com to list your home with Remax Alliance three oh 728 00:35:32.159 --> 00:35:34.119 three nine two zero sixteen twenty two. 729 00:35:34.960 --> 00:35:40.039 Yeah, rit. 730 00:35:41.920 --> 00:35:45.039 Need so you don't have. 731 00:35:47.639 --> 00:35:48.280 Run anxious. 732 00:35:48.400 --> 00:35:52.199 As fast as we can, Shooter's gonna help. 733 00:35:52.480 --> 00:35:53.719 Come man. 734 00:35:54.360 --> 00:36:00.800 This is the Troubleshooter Show. No Tom Martinez to my friends, 735 00:36:00.840 --> 00:36:02.760 to the only show of its kindrad here to solve problems, 736 00:36:02.800 --> 00:36:06.719 answer questions, take complaints. Deputy D's working on that other 737 00:36:07.480 --> 00:36:10.800 repo case. Right now, hopefully we can get this poor 738 00:36:10.800 --> 00:36:13.039 guy his truck back. I'm not going to recap it, 739 00:36:13.079 --> 00:36:16.559 but basically it was accidentally sent to an auction by 740 00:36:16.760 --> 00:36:19.840 a repo tower and he's got it paid off. Now 741 00:36:19.880 --> 00:36:23.039 the whole thing's just a cluster. But we're getting involved 742 00:36:23.079 --> 00:36:25.000 and hopefully he gets it back. We solved that other 743 00:36:25.039 --> 00:36:28.599 one from yesterday. They wanted two thousand dollars listen to that, 744 00:36:28.960 --> 00:36:32.440 two thousand dollars this toe company for this poor woman 745 00:36:32.480 --> 00:36:35.880 and kid to pick up their vehicle. And after we 746 00:36:36.000 --> 00:36:41.239 got involved, especially with the PUC, they decided kindly today 747 00:36:42.000 --> 00:36:44.480 to have her come get it for free. Gee. I 748 00:36:44.519 --> 00:36:47.599 wonder if that was out of the kindness of their heart. 749 00:36:47.679 --> 00:36:51.159 But now, right at this second, we're dealing with Jason. 750 00:36:51.239 --> 00:36:55.559 He bought a twenty seventeen Jeep Wrangler at Mike Shaw. 751 00:36:56.280 --> 00:36:58.760 He's driving at home in November. He bought it on 752 00:36:58.840 --> 00:37:02.320 November fourteen, and I did want to ask him. He 753 00:37:02.320 --> 00:37:05.480 paid twenty four thousand for it. But Jason, how many 754 00:37:05.519 --> 00:37:06.639 miles around this jeep? 755 00:37:08.199 --> 00:37:11.679 Oh? I bought it with one twenty six all right. 756 00:37:11.599 --> 00:37:13.480 So it had quite a few miles for I mean 757 00:37:13.519 --> 00:37:15.239 for a jeep. It had quite a few, at least 758 00:37:15.239 --> 00:37:17.320 for a Wrangler, because you never know how people are 759 00:37:17.679 --> 00:37:20.440 driving those. But anyhow, so you buy it as you're 760 00:37:20.519 --> 00:37:23.320 driving home, or the next day you realize when you 761 00:37:23.320 --> 00:37:25.800 turn the heater on there's no heat whatsoever. 762 00:37:27.679 --> 00:37:30.360 Yeah, so I took it immediately back to the dealership. 763 00:37:30.480 --> 00:37:30.719 Yep. 764 00:37:30.760 --> 00:37:32.679 What they say at Mike shoff the work order. 765 00:37:33.199 --> 00:37:35.760 Yeah, so funny thing. The sales manager came out and 766 00:37:35.800 --> 00:37:39.000 he literally says, when it left, it didn't it didn't 767 00:37:39.000 --> 00:37:40.199 have that problem when it left. 768 00:37:40.440 --> 00:37:42.440 How long? How many miles did you put on it? 769 00:37:43.719 --> 00:37:44.159 Eighteen? 770 00:37:44.320 --> 00:37:45.039 It's nine miles. 771 00:37:45.280 --> 00:37:47.519 You know what I can I can instantly say if 772 00:37:47.519 --> 00:37:50.079 what you're telling me is correct. I can't believe he 773 00:37:50.119 --> 00:37:52.559 could look you in the eyes and say that it 774 00:37:52.599 --> 00:37:55.360 didn't have that problem when it was here, But eighteen 775 00:37:55.480 --> 00:37:59.119 miles later, you must have broke the heater. So what happened? 776 00:38:00.679 --> 00:38:00.960 Yeah? 777 00:38:01.000 --> 00:38:02.840 So then it's set there for a week and then 778 00:38:02.880 --> 00:38:04.719 they told me it was fixed. I came back. It 779 00:38:04.760 --> 00:38:05.519 was not fixed. 780 00:38:05.800 --> 00:38:07.280 What did they say they did to it? 781 00:38:08.239 --> 00:38:10.079 They said that they flushed the coolant and it was 782 00:38:10.119 --> 00:38:10.800 all ready to go. 783 00:38:11.079 --> 00:38:13.480 Well, see, here's the deal man, here's the problem with 784 00:38:13.599 --> 00:38:16.360 the problem you're having. It could be anything. It could 785 00:38:16.360 --> 00:38:19.440 be low on coolant literally being low on cooling can 786 00:38:19.480 --> 00:38:21.840 cause that it could also have a. 787 00:38:21.800 --> 00:38:24.039 Problem that to go ahead another shot? 788 00:38:24.159 --> 00:38:26.519 And what did the other shops say, going to say? 789 00:38:26.800 --> 00:38:30.000 Yes, good, I'll read your yeah, you knowled it. I 790 00:38:30.079 --> 00:38:32.599 mean it says the engine is burning, burning and coolant 791 00:38:32.639 --> 00:38:36.119 internally into the heads. And it also said that after 792 00:38:36.159 --> 00:38:39.400 further inspection, the engine heads have been off recently as 793 00:38:39.440 --> 00:38:42.360 they were most likely trying to fix the real issue. 794 00:38:42.960 --> 00:38:45.719 Wow, and how do they know that? They're just Hey, 795 00:38:45.840 --> 00:38:49.639 let's get Kevin Colkin on Sheridan Auto Tech. Please hold on, man, 796 00:38:49.679 --> 00:38:51.599 I want to verify a few things. You know what 797 00:38:51.639 --> 00:38:53.519 we're up against here, Jason. You know what I'm going 798 00:38:53.599 --> 00:38:55.760 to tell you. Number one, why the hell didn't you 799 00:38:55.760 --> 00:38:57.280 have it checked out when you bought it? 800 00:38:59.280 --> 00:39:02.440 Well, the GPS is insane clean, like it looks in 801 00:39:02.519 --> 00:39:03.199 really good shape. 802 00:39:03.320 --> 00:39:06.079 Right well, you know, okay, in the future, I just 803 00:39:06.119 --> 00:39:09.280 want everybody listening to know that that's the dumbest advice 804 00:39:09.320 --> 00:39:11.320 I ever heard. And we're gonna help you. We're gonna 805 00:39:11.320 --> 00:39:13.280 help you to the best of our ability. But for 806 00:39:13.400 --> 00:39:16.519 people listening, I want them to understand. I don't care 807 00:39:16.599 --> 00:39:20.360 how clean the vehicle is. You have a mechanic or 808 00:39:20.480 --> 00:39:24.559 a technician, you bring it somewhere, you have them go there. 809 00:39:24.599 --> 00:39:27.360 I don't care what it is. You have the vehicle 810 00:39:27.480 --> 00:39:31.159 checked out. And on top of that, if the dealership 811 00:39:31.280 --> 00:39:33.880 doesn't let you take it to get checked out or 812 00:39:34.000 --> 00:39:36.480 doesn't let someone come in to look at it, you 813 00:39:36.599 --> 00:39:40.719 simply don't buy it. So that's future advice for you. Okay, Jason, 814 00:39:41.599 --> 00:39:44.440 thank you. Yeah, you're welcome. So you didn't have it 815 00:39:44.559 --> 00:39:46.639 checked out. What you're up against is you bought it 816 00:39:46.679 --> 00:39:49.840 as is. But man, I'll tell you what if everything 817 00:39:49.880 --> 00:39:53.440 you're telling me is true and you drove off with 818 00:39:53.599 --> 00:39:58.199 that vehicle that messed up where it needed a head gasket, 819 00:39:58.519 --> 00:40:01.840 I'm gonna be talking about my shaw for a long time. 820 00:40:01.880 --> 00:40:04.800 We've got some verification to do in this story. I 821 00:40:04.920 --> 00:40:07.960 want to see one. I want you to email us 822 00:40:08.000 --> 00:40:10.480 the estimate in the right up from the other shop, 823 00:40:10.599 --> 00:40:13.000 right away, like right now. When I put you on 824 00:40:13.039 --> 00:40:15.079 hold Kelly, he'll tell you where to send it. And 825 00:40:15.119 --> 00:40:18.199 then Kelly, I want to get Kevin cokin on while 826 00:40:18.199 --> 00:40:21.280 we're waiting for those two things. One line open, three 827 00:40:21.440 --> 00:40:24.440 h three Martino Matt. We were talking. Matt's a public 828 00:40:24.440 --> 00:40:29.719 adjuster Paragon Services. These guys have helped me out so much, 829 00:40:29.800 --> 00:40:32.760 to the tune of well over one hundred thousand. First one. 830 00:40:33.039 --> 00:40:36.079 My roof had to be four years ago, five years ago. 831 00:40:36.159 --> 00:40:37.440 Four thank you for you. 832 00:40:37.639 --> 00:40:40.960 So listen to this, folks. I'm seeing all my neighbors 833 00:40:40.960 --> 00:40:44.000 get new roofs. So I call up my insurance company. 834 00:40:44.320 --> 00:40:46.400 I forget who it was at the time. Who was it? 835 00:40:46.519 --> 00:40:49.920 You remember it was California something something weird, Uh, not 836 00:40:50.039 --> 00:40:52.039 a common one I should have known with the name 837 00:40:52.119 --> 00:40:54.079 California to try to screw me. 838 00:40:54.360 --> 00:40:56.440 But here's the deal. I call them up, they come out, 839 00:40:56.480 --> 00:40:59.760 they say, hey, there's no damage, no claim, no damage boom. 840 00:41:00.119 --> 00:41:03.400 I'm like, well, I'll be damned. All my neighbors are 841 00:41:03.400 --> 00:41:05.599 getting one. When I say that we live on property, 842 00:41:05.599 --> 00:41:07.559 but literally, I saw a lot of people in the 843 00:41:07.559 --> 00:41:11.360 neighborhood getting them. So I call up Matt and I said, Matt, 844 00:41:11.480 --> 00:41:14.519 I don't understand. Can you come over and look at 845 00:41:14.559 --> 00:41:16.880 my roof and tell me if I have damage because 846 00:41:16.920 --> 00:41:20.159 I'm seeing other people get new roofs. And you came 847 00:41:20.199 --> 00:41:22.920 out and you said, yeah, there's damage here, and how many? 848 00:41:23.039 --> 00:41:25.920 How does that work? Guys, Mark Mark Schamanski, you're in 849 00:41:25.960 --> 00:41:29.360 the roofing business. You both know insurance companies in and out. 850 00:41:29.400 --> 00:41:32.840 But insurance companies they're looking for what to replace the 851 00:41:32.880 --> 00:41:35.079 whole roof in general? Five squares? 852 00:41:35.320 --> 00:41:37.360 No, you look at one square on each side of 853 00:41:37.360 --> 00:41:39.519 the roof, and you're looking anywhere from eight to thirteen. 854 00:41:39.559 --> 00:41:41.079 Demand what insurance company. 855 00:41:40.800 --> 00:41:42.400 Eight to thirteen hits right? 856 00:41:42.519 --> 00:41:44.719 Dawn in a square in a square big, it's a 857 00:41:44.719 --> 00:41:47.519 square ten foot by ten foot, So in a ten foot. 858 00:41:47.239 --> 00:41:50.800 By ten foot area on two different places on the house, 859 00:41:51.159 --> 00:41:53.559 you're looking for thirteen plus hits right? 860 00:41:53.559 --> 00:41:56.519 But you actually, if you have sides a roof that 861 00:41:56.679 --> 00:41:59.719 faces all sides west, northeast, south, all. 862 00:41:59.639 --> 00:42:00.559 Those how to have it? 863 00:42:00.679 --> 00:42:01.039 Okay? 864 00:42:01.159 --> 00:42:03.079 Or you know usually if three sides have it, they're 865 00:42:03.079 --> 00:42:04.000 going to place the whole roof. 866 00:42:04.000 --> 00:42:05.480 But you know we're doing one right now with Matt. 867 00:42:05.559 --> 00:42:07.559 What half of it is damage? That are half? Yes, 868 00:42:07.599 --> 00:42:09.920 they'll pay for half the zero damage on that. 869 00:42:09.920 --> 00:42:13.159 That's because these these insurance companies here just losing money 870 00:42:13.159 --> 00:42:16.119 out to the ass they'll be quite honest. Right, So 871 00:42:16.119 --> 00:42:19.119 so Matt comes out. Remember I already had the company 872 00:42:19.199 --> 00:42:22.639 out and they say nope, no damage, no nothing, blah 873 00:42:22.679 --> 00:42:26.000 blah blah. I get Matt out there, he makes a call. 874 00:42:26.239 --> 00:42:29.719 Next thing I know, he's meeting another adjuster out. 875 00:42:29.719 --> 00:42:32.840 I got to reassign to another guy. That's important. 876 00:42:33.039 --> 00:42:35.440 So that's one of the first things you do, and 877 00:42:35.480 --> 00:42:38.480 that's in the claim where they just say, forget about it, right, you. 878 00:42:38.480 --> 00:42:40.679 Want to reassign it because no one wants their work 879 00:42:40.800 --> 00:42:42.880 checked and to look like an idiot. 880 00:42:43.000 --> 00:42:45.719 So he comes out and these guys meet up. I 881 00:42:45.719 --> 00:42:47.920 don't remember if I was there or not quite frankly, 882 00:42:48.880 --> 00:42:53.960 but you know, fast forward seventy eighty thousand dollars claim. 883 00:42:54.440 --> 00:42:57.239 So we went from I have no damage to a 884 00:42:57.320 --> 00:42:59.719 check for eighty thousand. Not only did Matt get my 885 00:43:00.039 --> 00:43:02.519 roof covered, listen to this, I got a new roof, 886 00:43:02.880 --> 00:43:05.559 I got new paint. In fact, Mark, that's when your 887 00:43:05.559 --> 00:43:09.159 guys came out and painted the entire exterior of my house. 888 00:43:09.400 --> 00:43:11.400 And I say, this year in your commercials a lot 889 00:43:11.639 --> 00:43:14.320 that was four or five years ago, it still looks 890 00:43:14.599 --> 00:43:16.360 like you guys painted it yesterday. 891 00:43:16.679 --> 00:43:19.480 Yep, Mosquita, great prep and you know, great product. 892 00:43:19.559 --> 00:43:22.079 And you had that lady come out and Susanne, she 893 00:43:22.360 --> 00:43:24.519 was she was kind of hell bent on getting the 894 00:43:24.559 --> 00:43:26.760 same color. I guess a lot of people do that. 895 00:43:26.960 --> 00:43:29.079 We don't have to worry about an hoa or any 896 00:43:29.079 --> 00:43:31.039 of that. We can paint our house purple if we want. 897 00:43:31.039 --> 00:43:33.599 It's always a touchy subject, you know. Sometimes I'm not 898 00:43:33.599 --> 00:43:35.199 sure if I should mention it. But I mentioned you 899 00:43:35.199 --> 00:43:36.920 guys say him, you ever thought about a different color 900 00:43:37.039 --> 00:43:37.800 different because. 901 00:43:37.599 --> 00:43:38.480 It was kind of yellow? 902 00:43:38.920 --> 00:43:41.360 Yeah, And I think the thing was mark. I always 903 00:43:41.360 --> 00:43:42.599 sort of wanted a yellow house. 904 00:43:42.639 --> 00:43:44.760 And we didn't have the house for very long, and 905 00:43:44.800 --> 00:43:47.599 it was like, oh, changing it, but really as decision ever. 906 00:43:47.719 --> 00:43:50.239 Yes, this lady comes out and is looking at the 907 00:43:50.280 --> 00:43:52.679 color of our barn in our garage. I don't know 908 00:43:52.679 --> 00:43:55.079 if we had the garudges at the time, but you didn't. Yeah, 909 00:43:55.079 --> 00:43:57.400 she's looking at everything and she's going, this is what 910 00:43:57.440 --> 00:43:59.679 I would do. And Suzanne's like, I love it. 911 00:44:00.119 --> 00:44:02.760 Our stone into account everything, every. 912 00:44:03.320 --> 00:44:06.639 Paint, the color of the paint actually matches some of 913 00:44:06.679 --> 00:44:08.440 the we have stone columns in. 914 00:44:08.599 --> 00:44:11.400 We still have took the interior into a count It. 915 00:44:11.360 --> 00:44:13.800 Was crazy, man. So not only do we get the 916 00:44:13.840 --> 00:44:17.000 full house painted, the barn the barn painted, the barn 917 00:44:17.079 --> 00:44:19.519 gets a new roof, the house gets a new roof, 918 00:44:19.840 --> 00:44:22.639 You got us money for the deck for the railing. 919 00:44:23.079 --> 00:44:27.960 I mean, boom, eighty thousand dollars from zero. It's absolutely insane. Then, 920 00:44:28.480 --> 00:44:30.679 just to cap it off, I'll tell you how beneficial 921 00:44:30.719 --> 00:44:33.320 these two are, especially when they work together. Hey, listen 922 00:44:33.360 --> 00:44:37.000 to this one. This is insane. So four years later, 923 00:44:37.199 --> 00:44:41.280 last year, we get hail damage, not on the roof, 924 00:44:41.400 --> 00:44:44.519 because my new roof is halproof. We had other neighbors 925 00:44:44.519 --> 00:44:47.719 have damage everywhere. My roof does not get hail damage anymore. 926 00:44:48.039 --> 00:44:52.280 But the hail hits so hard on our deck. It 927 00:44:52.360 --> 00:44:55.679 came in through the glass door, which is insane, and 928 00:44:55.760 --> 00:44:59.119 flooded out our kitchen while we were away. Our daughter 929 00:44:59.199 --> 00:45:02.159 comes home and I get it's his video of our 930 00:45:02.280 --> 00:45:05.400 kitchen floor with like one hundred towels, every towel she 931 00:45:05.440 --> 00:45:08.880 could find mopping this up. It was probably like dad 932 00:45:09.000 --> 00:45:14.679 for twelve thirteen hours. I, unlike most people, have different 933 00:45:14.760 --> 00:45:17.960 riders on my insurance, and one of the riders I 934 00:45:18.039 --> 00:45:21.599 put on was flood. It was like seventy five bucks 935 00:45:21.639 --> 00:45:24.480 for the year, and I get it through Compass. Compass said, hey, 936 00:45:24.480 --> 00:45:27.800 this is real flood insurance. The chances of your house. Ever, 937 00:45:27.840 --> 00:45:29.960 flooding is won in a zillion. I mean, if you 938 00:45:30.000 --> 00:45:33.159 look at my house, it would never flood unless if 939 00:45:33.199 --> 00:45:38.039 something crazy happened. Something crazy happened. And sure enough, they 940 00:45:38.119 --> 00:45:41.440 first denied me, saying it was flood. And then you. 941 00:45:41.320 --> 00:45:44.199 Piled up the hail piled up on your back door 942 00:45:44.239 --> 00:45:46.599 and like three feet high, right, and then it melted 943 00:45:46.679 --> 00:45:49.760 quickly and the water seeped through the door. And so 944 00:45:49.880 --> 00:45:52.039 we were like, well, hey, that's flood. And they said, well, 945 00:45:52.239 --> 00:45:54.599 it didn't come from the ground. It came from your deck. 946 00:45:54.760 --> 00:45:58.280 Yeah, which my our deck is like maybe fifteen feet 947 00:45:58.320 --> 00:46:01.239 off the ground, but it's like map right, and it's 948 00:46:01.320 --> 00:46:03.639 like but so Mack gets involved. They come out, I 949 00:46:03.679 --> 00:46:05.760 put in the claim. I think this is a no brainer. 950 00:46:05.800 --> 00:46:08.519 We had flood insurance, they said. At first they didn't 951 00:46:08.559 --> 00:46:10.880 realize I had the flood rider. So they say, no, 952 00:46:10.960 --> 00:46:13.760 you don't have coverage. That's flood. I said, well, okay, 953 00:46:14.480 --> 00:46:16.440 I have a flood rider. Look at it. Then they 954 00:46:16.440 --> 00:46:19.880 call back and go, well, yeah you do, and but 955 00:46:20.119 --> 00:46:22.559 it's not really the definition of flood because it didn't 956 00:46:22.559 --> 00:46:24.880 come from the ground. I said, so you denied it 957 00:46:25.239 --> 00:46:27.320 because it was a flood to begin with so you 958 00:46:27.400 --> 00:46:30.320 denied it. Then when I pointed out I had flood coverage, 959 00:46:30.599 --> 00:46:33.039 you're denying it because it's not your kind of flood. 960 00:46:33.480 --> 00:46:35.239 So I get Matt involved. How much am I going 961 00:46:35.280 --> 00:46:35.559 to get? 962 00:46:35.760 --> 00:46:35.920 Well? 963 00:46:36.039 --> 00:46:39.000 Well, finally to the finish line, probably between forty and 964 00:46:39.039 --> 00:46:40.719 fifty K from zero. 965 00:46:40.599 --> 00:46:44.599 So from absolutely zero. Once again, Paragon Services and Mark 966 00:46:44.639 --> 00:46:46.280 had a lot to do with this. You came out, 967 00:46:46.320 --> 00:46:48.840 look at the damage, and you write up what I need. 968 00:46:49.119 --> 00:46:51.599 I needed stuff I didn't even think. I didn't even 969 00:46:51.639 --> 00:46:54.840 think of. In fact, you pointed out damage in the 970 00:46:54.920 --> 00:46:57.800 basement I didn't even know was there from the water 971 00:46:57.880 --> 00:47:00.800 seeping down that sliding door. You got me a new 972 00:47:00.800 --> 00:47:01.559 sliding door. 973 00:47:02.079 --> 00:47:02.199 Right. 974 00:47:02.440 --> 00:47:06.480 Yes, we're we're a team. It's unbelievable. Guys, any questions 975 00:47:06.519 --> 00:47:08.519 you have on any damage, we do have one line open. 976 00:47:08.559 --> 00:47:11.239 I'm gonna take this break. Kevin Hawkins up, We're gonna 977 00:47:11.239 --> 00:47:13.679 talk to that. We're gonna bring Jason back up with this. 978 00:47:13.800 --> 00:47:17.679 Mike Shaw jeep deal. Kelsey has a problem with toll charges, 979 00:47:17.920 --> 00:47:20.840 don't we all? And David has an issue with his 980 00:47:21.039 --> 00:47:21.800 brother in law. 981 00:47:26.519 --> 00:47:29.760 Go with a sure thing Denver's best roofer Excel Roofing 982 00:47:29.880 --> 00:47:30.440 Dot com. 983 00:47:30.480 --> 00:47:35.960 You don't pay a cent until you're contenth. 984 00:47:35.880 --> 00:47:39.079 Time for an insurance check up free no obligation. In comparison, 985 00:47:39.199 --> 00:47:42.719 call Compass Insurance paying too much your coverage at dozens 986 00:47:42.760 --> 00:47:45.480 of insurance companies find out now three o three seven 987 00:47:45.519 --> 00:47:46.039 to seven to one. 988 00:47:46.199 --> 00:47:46.480 Help. 989 00:47:46.639 --> 00:47:49.239 You'll think you're his only customer when you choose Frank 990 00:47:49.320 --> 00:47:51.760 durand the real estate man dot com to list your 991 00:47:51.800 --> 00:47:54.920 home with Remax Alliance three oh three nine two zero 992 00:47:55.079 --> 00:47:59.039 sixteen twenty two. 993 00:48:31.679 --> 00:48:33.960 All right, sorry about that, folks, real three seven one 994 00:48:34.000 --> 00:48:37.320 three two five five. I was watching up Biden's pick 995 00:48:37.400 --> 00:48:40.039 to Lee d FAA. This is, of course, going back 996 00:48:40.079 --> 00:48:45.400 four years mister Washington, and he couldn't answer one question. 997 00:48:45.639 --> 00:48:49.280 I'm literally watching the hearing and caption and uh, I 998 00:48:49.360 --> 00:48:53.000 mean very basic questions about aviation. He knew nothing. Uh 999 00:48:53.079 --> 00:48:55.079 complete DEI hire apparently. 1000 00:48:55.679 --> 00:48:55.880 Uh. 1001 00:48:56.199 --> 00:48:59.320 I just can't believe our country would hire people based 1002 00:48:59.400 --> 00:49:04.280 upon color, based upon instead of merit like Trump says, 1003 00:49:04.280 --> 00:49:07.320 but literally based upon checking the box. I mean, it's 1004 00:49:07.360 --> 00:49:12.199 really an amazing thing. I just I'm perplexed about the 1005 00:49:12.239 --> 00:49:15.000 whole thing. But I digress. Three zero three seven one 1006 00:49:15.119 --> 00:49:18.679 three eight two five five. Kevin Cokin shared an Auto Tech. 1007 00:49:18.800 --> 00:49:23.519 This poor guy Jason buys a two thousand and seventeen 1008 00:49:23.719 --> 00:49:28.079 jeep Wrangler from Mike Shaw. Follow so far, sir, yep, 1009 00:49:28.679 --> 00:49:32.960 and he leaves and it's blowing cold air. I mean literally, 1010 00:49:33.039 --> 00:49:36.400 you put eighteen miles on it and it's blowing cold air. 1011 00:49:36.440 --> 00:49:39.400 Heater doesn't work. He brings it back. They had it 1012 00:49:39.519 --> 00:49:42.119 for how long did they have it for, Jason? You 1013 00:49:42.159 --> 00:49:46.480 said like two, three weeks, six weeks, six weeks, So 1014 00:49:46.519 --> 00:49:49.320 they have it for six weeks. What did they tell 1015 00:49:49.360 --> 00:49:51.840 you they were fixing? I mean, it doesn't At first 1016 00:49:51.960 --> 00:49:54.480 you told me they said they did a coolant flush. 1017 00:49:54.559 --> 00:49:58.000 But now we're talking it doesn't take. If it takes 1018 00:49:58.000 --> 00:50:01.199 your dealership six weeks to do a cooling flush, you 1019 00:50:01.239 --> 00:50:02.639 shouldn't have a dealership. 1020 00:50:03.920 --> 00:50:06.039 So the first week it was a cooling flush, and 1021 00:50:06.039 --> 00:50:07.639 then I was called that it was all ready to go. 1022 00:50:07.760 --> 00:50:09.639 I go to pick it up and nothing, it's still 1023 00:50:09.639 --> 00:50:14.400 doing the exact same thing. I mean literally again, yeah, 1024 00:50:14.480 --> 00:50:15.960 well let me look at it again. 1025 00:50:16.639 --> 00:50:19.480 Wait a minute, though, you brought it back like that day. 1026 00:50:20.800 --> 00:50:23.119 I brought so yeah, yeah, I brought it back and 1027 00:50:23.159 --> 00:50:26.400 I did the whole That was a Friday. I brought 1028 00:50:26.400 --> 00:50:30.880 it back on Saturday, dropped the keys in the box thingy, 1029 00:50:31.800 --> 00:50:34.960 talked to the sales manager. Everything. Uh. So I talked 1030 00:50:34.960 --> 00:50:36.800 to the service manager and he was like, well, I 1031 00:50:36.840 --> 00:50:39.239 think that you got a blend door actuator issue. And 1032 00:50:39.320 --> 00:50:42.000 I'm like that and told him at the moment because 1033 00:50:42.039 --> 00:50:45.360 I'm familiar with this with my daughter Subaru, it acts 1034 00:50:45.400 --> 00:50:48.559 like a heater core. And so they're like, well, I 1035 00:50:48.559 --> 00:50:50.719 don't think so, Like, doesn't seem right. I think it's 1036 00:50:50.719 --> 00:50:56.159 a blendoor actually, So they checked all the blend door, 1037 00:50:56.440 --> 00:50:59.559 they checked all the actuators. Everything was working fine. And 1038 00:50:59.599 --> 00:51:03.400 then they they were like, you're right, mister, all like, uh, 1039 00:51:03.000 --> 00:51:07.360 the heater core is plugged. And they told me that 1040 00:51:07.480 --> 00:51:09.719 it was like some type of residue that you would 1041 00:51:09.719 --> 00:51:14.599 see on a on a fish tank. And they said 1042 00:51:14.639 --> 00:51:17.199 that they don't know basically what why it's plugged. 1043 00:51:17.639 --> 00:51:19.719 So what did they do? Did they do the heater core? 1044 00:51:20.760 --> 00:51:23.000 They didn't do anything. They advised me to trade it 1045 00:51:23.039 --> 00:51:24.719 in on something else, you know what. 1046 00:51:24.840 --> 00:51:27.679 So you bought this and literally the heater didn't work 1047 00:51:27.719 --> 00:51:30.199 from day one. So let me ask you this, Kevin. 1048 00:51:30.280 --> 00:51:33.079 First of all, does any of this make sense to you? 1049 00:51:33.199 --> 00:51:35.800 If they if someone brought you this car that not 1050 00:51:35.920 --> 00:51:38.159 that you sold. I'm saying, if someone brought you this 1051 00:51:38.480 --> 00:51:41.159 and it wasn't blowing heat, would you do a cooling 1052 00:51:41.199 --> 00:51:43.840 system flush first? Then would you look at all the 1053 00:51:43.880 --> 00:51:46.760 actuator doors? Then would you tell the customer it's the 1054 00:51:46.800 --> 00:51:47.320 heater core? 1055 00:51:48.800 --> 00:51:50.880 Well, I mean they should have started with the heater 1056 00:51:50.920 --> 00:51:53.199 core bec jep's are prone to have heater course plugged up. 1057 00:51:53.400 --> 00:51:56.159 But listen, but Kevin, now check this out. We're going 1058 00:51:56.239 --> 00:51:58.840 to go further down. So what did you tell them? Jason? 1059 00:52:00.920 --> 00:52:04.159 So I got I got frustrated. After two months, the 1060 00:52:04.280 --> 00:52:06.360 jeep has only been in my driveway after one night, 1061 00:52:06.440 --> 00:52:08.440 after two months, so I picked a jeep up. When 1062 00:52:08.440 --> 00:52:11.119 I drove it to a reputable on Candy. 1063 00:52:11.199 --> 00:52:14.840 And what they say the heater course plugged okay, and 1064 00:52:14.920 --> 00:52:16.239 so how much was he going. 1065 00:52:16.199 --> 00:52:20.199 To be of the It was a eleven eighty bucks. 1066 00:52:20.239 --> 00:52:21.119 So you paid for it? 1067 00:52:22.039 --> 00:52:22.719 I paid for it? 1068 00:52:22.760 --> 00:52:23.119 Then what. 1069 00:52:24.760 --> 00:52:27.079 The my mechanic reached out to me and said it 1070 00:52:27.159 --> 00:52:31.280 didn't fix the problem that the engine is burning cooling internally, 1071 00:52:31.360 --> 00:52:34.519 air is getting into the system. Their engine is completely 1072 00:52:34.559 --> 00:52:38.679 flooded with like some type of stop leak and he 1073 00:52:39.079 --> 00:52:41.320 could tell that the heads have been off recently, as 1074 00:52:41.360 --> 00:52:43.679 if somebody was trying to fix the sexual problem. 1075 00:52:43.719 --> 00:52:46.119 A couple of things here. They had that vehicle for 1076 00:52:46.159 --> 00:52:50.719 six weeks, Kevin, I mean, my god, if they truly 1077 00:52:50.800 --> 00:52:54.039 put in like liquid glass for lack of the better words, 1078 00:52:54.159 --> 00:52:57.719 or you know, cooling system pellets that are supposed to 1079 00:52:57.719 --> 00:53:00.559 seal up a head gasket or other things, I mean, 1080 00:53:00.639 --> 00:53:04.000 that's insane within itself for a dealership to do. But 1081 00:53:04.519 --> 00:53:06.840 this mechanic that he brought it to said it was 1082 00:53:06.920 --> 00:53:10.159 evident that the heads were off, right, Jason. 1083 00:53:10.519 --> 00:53:12.719 Sure, it's noted on the voy. 1084 00:53:12.920 --> 00:53:14.840 And how would you look at a vehicle and know 1085 00:53:14.960 --> 00:53:19.960 that they were recently off compared to off five months ago. 1086 00:53:21.079 --> 00:53:24.719 Just from residue and Greece and everything. It's very obvious 1087 00:53:24.760 --> 00:53:25.880 when it has new head casking. 1088 00:53:26.159 --> 00:53:30.079 So in the in the mechanics, Jason, what shop did 1089 00:53:30.079 --> 00:53:32.000 you bring it to have that work done? 1090 00:53:33.440 --> 00:53:35.119 It's called Fox Motors and. 1091 00:53:35.079 --> 00:53:38.199 Then Fox Motors. Would they be willing to talk to us? 1092 00:53:38.280 --> 00:53:40.519 I'd love to have them on. Are they cool guys? Man? 1093 00:53:41.760 --> 00:53:45.039 They're super cool guys. They're kind of independent. 1094 00:53:45.239 --> 00:53:48.280 Hey, Kelly, Kelly, When I go to break hold on 1095 00:53:48.360 --> 00:53:51.119 hold on Jason Kelly when I go to break get 1096 00:53:51.159 --> 00:53:54.719 Fox Motors, and maybe Jason wants to call him first, 1097 00:53:54.719 --> 00:53:57.199 but tell them I'd love to have them on. I 1098 00:53:57.320 --> 00:54:00.880 want to hear this report directly from there. Kevin. So far, 1099 00:54:00.960 --> 00:54:03.360 the reason I have you on, I mean, all of 1100 00:54:03.400 --> 00:54:06.320 this makes perfect sense, right they basically it sounds like 1101 00:54:06.400 --> 00:54:10.199 they sold them a vehicle with a bad head or 1102 00:54:10.239 --> 00:54:11.719 a cracked head or something. 1103 00:54:12.440 --> 00:54:14.760 Something, and I think that's why they were trying to 1104 00:54:14.760 --> 00:54:15.599 get him to trade it in. 1105 00:54:16.199 --> 00:54:19.159 Well exactly, I mean, it's just the puzzle piece was. 1106 00:54:19.159 --> 00:54:21.199 Trying to help them out, like IT'X may get rid 1107 00:54:21.239 --> 00:54:23.480 of this or something, but you havehead problems. 1108 00:54:23.559 --> 00:54:24.159 That's the problem. 1109 00:54:24.400 --> 00:54:27.960 I'm clear with me that they would have just said, dude, 1110 00:54:27.960 --> 00:54:30.199 the motor is shot, like you need to trade this end, 1111 00:54:30.239 --> 00:54:32.559 and I would have been I would have considered it. 1112 00:54:32.599 --> 00:54:35.039 But instead it was yeah, you're right, the heater core 1113 00:54:35.119 --> 00:54:37.639 is plugged, and so I'm thinking, you know, eleven hundred 1114 00:54:37.639 --> 00:54:38.559 bucks I could fix this. 1115 00:54:38.480 --> 00:54:40.320 And they knew at that point it was more than 1116 00:54:40.360 --> 00:54:43.400 that because they took the head off and then. 1117 00:54:43.360 --> 00:54:43.960 Check this out. 1118 00:54:44.079 --> 00:54:47.320 So after I brought it back, I was informed by 1119 00:54:47.320 --> 00:54:50.599 the new GM that they'd replaced the heater cores before 1120 00:54:50.760 --> 00:54:52.559 when they took it in on trade. And I did 1121 00:54:52.599 --> 00:54:55.079 not know that obviously, or I wouldn't have had it 1122 00:54:55.119 --> 00:54:57.199 taken somewhere to put another heater cores in. 1123 00:54:57.480 --> 00:55:00.199 Yeah, that they were. 1124 00:55:00.039 --> 00:55:02.400 Trying to fix this issue before they traded it in. 1125 00:55:02.559 --> 00:55:06.000 So this is Mike Shaw. So for everybody in Colorado 1126 00:55:06.079 --> 00:55:09.639 right now listening, this is Mike Shaw. According to Jason, 1127 00:55:09.719 --> 00:55:12.559 he buys it no heat when he leaves a dealership, 1128 00:55:12.760 --> 00:55:16.239 not even eighteen miles on the damn vehicle or eighteen miles, 1129 00:55:16.480 --> 00:55:19.440 and he brings it back six weeks later. He's in 1130 00:55:19.480 --> 00:55:22.239 the position where we figure out it needed to head, 1131 00:55:22.440 --> 00:55:24.679 and they knew it needed to head. They said you 1132 00:55:24.719 --> 00:55:27.559 should trade it in right now. And he's spent twenty 1133 00:55:27.599 --> 00:55:30.679 four thousand dollars on this Now. Did they sell it 1134 00:55:30.719 --> 00:55:33.000 as is? Yeah, they did sell it as is. But 1135 00:55:33.039 --> 00:55:36.079 I'll tell you out there, anybody listening, in my opinion, 1136 00:55:36.360 --> 00:55:39.400 to buy any vehicle from Mike Shaw would be a 1137 00:55:39.559 --> 00:55:42.239 big mistake. Do you see how they take care of 1138 00:55:42.280 --> 00:55:45.039 their customers. You see the piece of craps they sell 1139 00:55:45.079 --> 00:55:47.239 to people. Hold on, I got to take a break. 1140 00:55:47.360 --> 00:55:50.000 Let's try to get this Fox motors on so we 1141 00:55:50.079 --> 00:55:54.199 can talk to them and verify everything the caller's telling us. 1142 00:55:54.239 --> 00:55:57.360 Thank you, by the way, Kevincalkin. Share it in autotech 1143 00:55:57.400 --> 00:56:00.199 dot com. Kevin's the guy man. You guys want to 1144 00:56:00.239 --> 00:56:02.480 get something done and done right, you bring it to 1145 00:56:02.519 --> 00:56:05.480 sharedan auto tech. I use Kevin all the time. Share 1146 00:56:05.519 --> 00:56:08.239 it in auto tech dot com. Thank you, Kevin, chasing 1147 00:56:08.360 --> 00:56:10.800 you hold on, Kelsey, hold on, we do have a 1148 00:56:10.840 --> 00:56:13.320 line open. I'm getting a little riled up on this deal. 1149 00:56:13.599 --> 00:56:17.239 This is insane eighteen miles. Yeah, he did everything wrong. 1150 00:56:17.400 --> 00:56:19.760 He should have had it checked out. Hey, he did 1151 00:56:19.840 --> 00:56:23.559 everything wrong, But my god, to sell a vehicle that 1152 00:56:23.679 --> 00:56:27.679 needs a head and engine, Shame on you, Mike Shaw. 1153 00:56:32.880 --> 00:56:36.159 Go with a sure thing Denver's best roofer Excel roofing 1154 00:56:36.239 --> 00:56:38.880 dot com. You don't pay a cent until you're content. 1155 00:56:42.280 --> 00:56:45.440 Time for an insurance checkup free, no obligation. In comparison, 1156 00:56:45.599 --> 00:56:49.159 call Compass Insurance paying too much your coverage at dozens 1157 00:56:49.159 --> 00:56:51.880 of insurance companies find out now three oh three seven 1158 00:56:52.000 --> 00:56:55.000 seven one help. You'll think you're his only customer when 1159 00:56:55.039 --> 00:56:57.519 you choose Frank durand the Real Estate Man dot com 1160 00:56:57.519 --> 00:57:00.679 to list your home with Remax Alliance three oh three 1161 00:57:00.760 --> 00:57:03.920 nine two zero sixteen twenty two. 1162 00:57:05.760 --> 00:57:08.440 All right, three o three seven one three eight two 1163 00:57:08.599 --> 00:57:12.000 five five three oh three Martino, you know we love 1164 00:57:12.039 --> 00:57:15.320 getting involved in stuff. This Mike Shaw thing is driving 1165 00:57:15.360 --> 00:57:18.000 me a little boker's Kelly, were we able to get 1166 00:57:18.039 --> 00:57:22.519 in touch with the shop that actually told this guy 1167 00:57:22.559 --> 00:57:26.039 what was going on with the jeep? I loved him 1168 00:57:26.079 --> 00:57:28.639 a message? Okay, I would love to get them on. 1169 00:57:28.760 --> 00:57:30.760 Let me go back to Jason. Jason, I want to 1170 00:57:30.800 --> 00:57:33.840 make sure Kelly has all the information. I still want 1171 00:57:33.840 --> 00:57:38.519 an email of that that that write up you have 1172 00:57:38.639 --> 00:57:40.920 from that other company. You follow what I'm saying? 1173 00:57:41.679 --> 00:57:42.880 Yeah, the invoice, you bet? 1174 00:57:42.920 --> 00:57:45.360 Yeah, I want the invoice. So where does it sit now? 1175 00:57:45.599 --> 00:57:48.000 Did you go back to these guys, back to Mike 1176 00:57:48.039 --> 00:57:51.199 Shaw and say, hey, you know, not only is the 1177 00:57:51.199 --> 00:57:54.199 heater core you guys did it before, you didn't fix it, 1178 00:57:54.199 --> 00:57:56.079 but it needs an engine. I mean, where where are 1179 00:57:56.119 --> 00:57:57.199 we at with Mike Shaw? 1180 00:57:57.280 --> 00:57:57.480 Now? 1181 00:57:58.559 --> 00:57:58.760 Yes? 1182 00:57:58.960 --> 00:58:01.199 I took it back and unfortunately there was a new 1183 00:58:01.239 --> 00:58:03.199 GM involved, so I had to try to re explain 1184 00:58:03.239 --> 00:58:06.679 this entire situation to them. Yeah, and then, so the 1185 00:58:06.679 --> 00:58:08.760 way it sets right now is it's been at their 1186 00:58:08.800 --> 00:58:12.320 dealership for the last two weeks YEP. They currently have 1187 00:58:12.400 --> 00:58:15.199 a fifty eight hundred dollars estimate on fixing the problem 1188 00:58:15.280 --> 00:58:17.480 and the GEEP has three hundred and forty one miles 1189 00:58:17.480 --> 00:58:18.880 on them since the day that I bought it. 1190 00:58:19.199 --> 00:58:21.320 So basically, they're not going to do anything for you. 1191 00:58:21.400 --> 00:58:23.239 I mean, that's that's what I'm hearing from you. 1192 00:58:24.199 --> 00:58:26.760 Yesterday they called me and said, I'm sorry, buddy, you 1193 00:58:26.800 --> 00:58:28.280 sign it as is, come get it. 1194 00:58:28.360 --> 00:58:28.519 Yeah. 1195 00:58:28.519 --> 00:58:29.960 You know what, So if you want to deal with 1196 00:58:30.000 --> 00:58:31.880 Mike Shaw, by the way, what is the number over 1197 00:58:31.920 --> 00:58:34.400 to Mike Seawan? What is that GM's name? Who's the 1198 00:58:34.519 --> 00:58:38.639 GM that basically is doing absolutely zero for you after 1199 00:58:38.679 --> 00:58:41.679 you bought this vehicle for twenty four thousand dollars at 1200 00:58:41.719 --> 00:58:44.159 Mike Shaw and you haven't got to use it because 1201 00:58:44.199 --> 00:58:46.360 it needed an engine when you bought it, at least 1202 00:58:46.400 --> 00:58:49.119 according to everything you're telling me, Jason. And after we 1203 00:58:49.239 --> 00:58:51.960 talk to that other shop in tomorrow's car Day. So 1204 00:58:52.119 --> 00:58:55.079 I'm going to talk about Mike Shaw probably every hour 1205 00:58:55.199 --> 00:58:58.880 tomorrow on car Day so people know how they operate. 1206 00:58:58.960 --> 00:58:59.719 Did they do anything? 1207 00:58:59.719 --> 00:59:00.519 Only no. 1208 00:59:01.639 --> 00:59:05.880 To me, it's very immoral though extremely aware though, go 1209 00:59:05.920 --> 00:59:06.320 ahead I. 1210 00:59:06.320 --> 00:59:09.480 Mean, isn't there some type of auto fraud with concealment 1211 00:59:09.679 --> 00:59:10.280 or negligence? 1212 00:59:10.440 --> 00:59:13.400 What did they conceal? How are you going to prove 1213 00:59:13.480 --> 00:59:14.400 they knew it needed. 1214 00:59:14.239 --> 00:59:15.360 A central mechanic? 1215 00:59:15.440 --> 00:59:18.400 He said that the mechanics said it was obvious that 1216 00:59:18.440 --> 00:59:20.760 the heads had been taken off and they were trying. 1217 00:59:20.519 --> 00:59:23.360 To after the fact. I'm talking before you bought it, 1218 00:59:23.440 --> 00:59:26.800 Jason Suzan, before he bought it, And I do want 1219 00:59:26.800 --> 00:59:28.960 to go down this real quick, so everybody out there 1220 00:59:29.000 --> 00:59:31.840 is listening gets an idea of what I'm saying. So, 1221 00:59:32.119 --> 00:59:35.800 before you bought it, how would you prove that they 1222 00:59:35.840 --> 00:59:38.159 knew it needed an engine? How would you do that? 1223 00:59:39.159 --> 00:59:41.360 Well, I can prove that they replaced the heater core. 1224 00:59:41.719 --> 00:59:44.960 That yeah, portraying it in knowing that it had existing issues. 1225 00:59:45.000 --> 00:59:47.119 Well, okay, so they replaced the heater core. 1226 00:59:47.360 --> 00:59:50.159 Is but the issues existed from the day that I. 1227 00:59:50.079 --> 00:59:53.920 Bought Jason, I agree with you one hundred percent. You 1228 00:59:53.960 --> 00:59:58.159 would have to prove to a judge that they knew 1229 00:59:58.199 --> 01:00:01.159 it needed an engine. It doesn't matter if they replaced 1230 01:00:01.199 --> 01:00:05.440 the heater core. So they replaced the heater core, they'd say, Okay, 1231 01:00:05.519 --> 01:00:07.840 we thought it was clogged up it's a jeep. They're 1232 01:00:07.880 --> 01:00:10.280 known for that. We did the heater core, then we 1233 01:00:10.360 --> 01:00:12.760 sold it. We had no idea needed an engine. 1234 01:00:14.559 --> 01:00:18.480 What about negligent misrepresentation? You know, like, don't they I mean, 1235 01:00:18.559 --> 01:00:20.800 obviously it was presented to me as a road worthy 1236 01:00:20.880 --> 01:00:25.159 vehicle and it's not. Oh isn't that? Isn't there some 1237 01:00:25.239 --> 01:00:27.159 grounds there? What? 1238 01:00:27.159 --> 01:00:32.679 What? What do you have? Jason? Jason, listen, man, what 1239 01:00:32.760 --> 01:00:36.400 do you What do you have in writing or recorded 1240 01:00:36.599 --> 01:00:39.280 or some kind of proof that they said, hey, there's 1241 01:00:39.320 --> 01:00:43.000 no issues with this vehicle, it should work fine. Where 1242 01:00:43.039 --> 01:00:43.800 what do you have? 1243 01:00:45.119 --> 01:00:47.760 I mean, what judge is going to say, Oh, I 1244 01:00:47.800 --> 01:00:49.480 think that they told you that it needed a motor 1245 01:00:49.519 --> 01:00:50.239 before you bought it. 1246 01:00:50.760 --> 01:00:53.039 No, the judge is going to say that. The judge 1247 01:00:53.039 --> 01:00:57.159 wouldn't say that, Judge, the judge would Jason, listen to me, man, 1248 01:00:57.280 --> 01:00:59.599 I want to help you. That's not what the judge 1249 01:00:59.599 --> 01:01:02.599 would say. What the judge would say is, oh, look here, 1250 01:01:02.719 --> 01:01:06.159 mister Jason, you bought it as is. You bought it 1251 01:01:06.480 --> 01:01:09.559 knowing that whatever was wrong with it you own now. 1252 01:01:09.679 --> 01:01:12.960 You bought it as is. That's what he's going to say, 1253 01:01:13.000 --> 01:01:17.280 without you having proof that they knew that they were 1254 01:01:17.440 --> 01:01:20.840 selling you something that was that defective, you're not going 1255 01:01:20.920 --> 01:01:23.199 to do anything. So unless the dealer is going to 1256 01:01:23.239 --> 01:01:26.320 admit it, if you call them up this GM right now, 1257 01:01:26.519 --> 01:01:29.239 If you call this person up and say, hey, do 1258 01:01:29.320 --> 01:01:32.360 you admit you sold me a vehicle that you knew 1259 01:01:32.440 --> 01:01:37.360 needed an engine, what do you think they're going to say? Yeah, 1260 01:01:37.360 --> 01:01:39.679 they're going to say no, of course they are. And 1261 01:01:39.719 --> 01:01:43.079 you bought it as is. You literally signed paperwork when 1262 01:01:43.119 --> 01:01:45.599 you were buying this twenty four thousand dollars heap of 1263 01:01:45.920 --> 01:01:49.079 crap that you knew you were buying it as is. 1264 01:01:49.320 --> 01:01:53.000 I don't like anything they did, but the legal ramifications 1265 01:01:53.079 --> 01:01:55.559 I don't think are there now saying that you know 1266 01:01:55.599 --> 01:01:59.039 who I would like to get on what is her name, Reina. 1267 01:02:00.559 --> 01:02:02.920 If we could get Raina on, this might be right 1268 01:02:03.000 --> 01:02:06.400 up her. Ally, I want to get an Eternia Jason 1269 01:02:06.679 --> 01:02:10.159 that specializes in exactly this. So I'm going to put 1270 01:02:10.159 --> 01:02:10.800 you on hold. 1271 01:02:10.840 --> 01:02:11.039 Man. 1272 01:02:11.239 --> 01:02:13.320 I want to get rain On. Hopefully we can get 1273 01:02:13.320 --> 01:02:16.280 her on her line her up. I would love to 1274 01:02:16.320 --> 01:02:19.119 do that. She's very smart at what she does. But 1275 01:02:19.480 --> 01:02:21.880 in the meantime, I want people out there to know 1276 01:02:21.960 --> 01:02:24.400 what Mike Shaw sold this guy and we're going to 1277 01:02:24.440 --> 01:02:27.039 talk to the people that looked at it and diagnosed it. 1278 01:02:27.400 --> 01:02:30.480 I truly believe they snookered him, and I think they 1279 01:02:30.480 --> 01:02:33.320 did it on purpose. Now that's my opinion, that's my thoughts. 1280 01:02:33.480 --> 01:02:36.599 But I think Mike Shaw really screwed this one up, 1281 01:02:36.800 --> 01:02:39.840 and the fact they're not doing anything for him shows 1282 01:02:39.880 --> 01:02:42.880 you how they treat a customer. He was eighteen miles 1283 01:02:42.920 --> 01:02:47.119 away from the dealership and that vehicle was already screwed up. Now, 1284 01:02:47.199 --> 01:02:49.320 once again, he bought it as this he should have 1285 01:02:49.360 --> 01:02:51.480 had it checked out, and I don't have to keep 1286 01:02:51.519 --> 01:02:54.559 beating that dead horse. But the bottom line is I 1287 01:02:54.599 --> 01:02:56.440 don't think they should have sold it to him. I 1288 01:02:56.480 --> 01:02:59.440 think they're crooks. That's my opinion. I think in this 1289 01:02:59.480 --> 01:03:03.360 particular case, according to everything I know right now, I 1290 01:03:03.400 --> 01:03:06.599 think to people at Mike Shaw are maybe not crooks, 1291 01:03:06.639 --> 01:03:09.679 but they're unethical pieces of crap. 1292 01:03:14.199 --> 01:03:17.480 Go with a sure thing Denver's Best Roofer Excel roofing 1293 01:03:17.559 --> 01:03:20.360 dot com. You don't pay a cent until you're contenth 1294 01:03:23.599 --> 01:03:26.719 time for an insurance checkup free no obligation. In comparison, 1295 01:03:26.920 --> 01:03:30.480 call Compass insurance paying too much your coverage at dozens 1296 01:03:30.480 --> 01:03:33.199 of insurance companies find out now three oh three seven 1297 01:03:33.320 --> 01:03:36.119 seven to one help. You'll think you're his only customer 1298 01:03:36.159 --> 01:03:38.400 when you choose Frank durand the real estate man dot 1299 01:03:38.440 --> 01:03:41.800 com to list your home with Remax Alliance three oh 1300 01:03:41.800 --> 01:03:49.679 three nine two zero sixteen twenty two. 1301 01:03:51.159 --> 01:03:54.000 All right, three oh three seven one three eight two 1302 01:03:54.119 --> 01:03:57.880 five five. So you know, I would like some people 1303 01:03:57.920 --> 01:04:02.599 out there listening, maybe my YouTube friends, the Morons, And 1304 01:04:02.639 --> 01:04:04.559 that's a nice name we call him, kind of an 1305 01:04:04.599 --> 01:04:07.400 inside joke. It probably does sound strange over the air, though, 1306 01:04:07.599 --> 01:04:10.599 the Morons, But here's the deal. They're great people, great 1307 01:04:10.599 --> 01:04:14.119 followers of the show, good helpers, and I beckon for 1308 01:04:14.159 --> 01:04:17.760 your help as well. Sometimes we get deals like this. 1309 01:04:17.920 --> 01:04:19.559 Did Mike Shaw do anything illegal? 1310 01:04:19.679 --> 01:04:19.760 No? 1311 01:04:20.000 --> 01:04:22.000 Not, in my opinion. We're going to try to get 1312 01:04:22.079 --> 01:04:27.199 Rihanna on an attorney. I keep Raina. 1313 01:04:27.440 --> 01:04:29.239 She's not available until Monday. 1314 01:04:29.639 --> 01:04:33.360 Okay, let's line her up Monday. So Jason, we're going 1315 01:04:33.440 --> 01:04:35.519 to get you back on Monday with the attorney. But 1316 01:04:35.559 --> 01:04:37.480 in the meantime, let me bring him up, not. 1317 01:04:37.519 --> 01:04:38.599 Tomorrow for car days. 1318 01:04:38.639 --> 01:04:39.519 She's not available. 1319 01:04:39.679 --> 01:04:41.920 I didn't hear Kelly, Monday Monday. 1320 01:04:42.039 --> 01:04:44.599 Yeah, that's right. Listen, we're gonna get our attorney up 1321 01:04:44.599 --> 01:04:47.239 and we're going to talk with her Monday, Jason. But 1322 01:04:47.320 --> 01:04:50.880 in the meantime, I want to ask our listeners to 1323 01:04:51.000 --> 01:04:55.199 call up Tyson Ivy. He is the GM an appeal 1324 01:04:55.639 --> 01:04:58.599 to his character, and I don't know what his character is, 1325 01:04:58.840 --> 01:05:00.599 but I can tell you this, He's seems to be 1326 01:05:00.679 --> 01:05:06.880 a character. But call up Tyson Ivy at Mike Shaw's dealership. 1327 01:05:07.119 --> 01:05:09.880 What Mike Shaw Dealership is this? By the way, Jason 1328 01:05:11.159 --> 01:05:13.920 Chrysler dodged Deep and Ram okay and where is that 1329 01:05:14.199 --> 01:05:19.280 Grey and Greeley. He's at nine to seven zero five 1330 01:05:19.440 --> 01:05:23.320 zero six nine seven seven seven. Really try to appeal 1331 01:05:23.360 --> 01:05:26.079 to his character. Leave a message, don't be mean. I 1332 01:05:26.199 --> 01:05:29.360 think he needs to know what's going on. He's new 1333 01:05:29.400 --> 01:05:32.239 to the position, according to the caller. But the bottom 1334 01:05:32.239 --> 01:05:35.199 line is this guy spent twenty four thousand and drove 1335 01:05:35.239 --> 01:05:37.960 off that day with a vehicle that needed an engine 1336 01:05:38.000 --> 01:05:41.400 twenty four thousand dollars. Imagine how you would feel now. 1337 01:05:41.440 --> 01:05:44.440 Did Jason do things wrong? He absolutely did. He should 1338 01:05:44.480 --> 01:05:46.920 have had the vehicle checked out, but that doesn't mean 1339 01:05:46.960 --> 01:05:49.000 they should have sold it to him. And if they 1340 01:05:49.039 --> 01:05:52.159 truly didn't know, which they're claiming. Of course, I'm sure 1341 01:05:52.159 --> 01:05:55.320 they're going to claim they didn't know, which I don't believe, 1342 01:05:55.360 --> 01:05:58.039 but who knows. I wasn't there, But in my opinion, 1343 01:05:58.039 --> 01:06:00.800 they probably did know because they did the he and 1344 01:06:00.840 --> 01:06:03.079 that's what we're going to go over Monday with Jason 1345 01:06:03.079 --> 01:06:06.960 and our attorney. But I think they should do something now, 1346 01:06:07.039 --> 01:06:11.039 at minimum, maybe fix the vehicle, maybe even offer to 1347 01:06:11.079 --> 01:06:13.079 fix it at costs, because if they did do a 1348 01:06:13.119 --> 01:06:15.679 rebuilt engine, it would be better than the engine with 1349 01:06:15.679 --> 01:06:18.159 one hundred and twenty four thousand miles. So I could 1350 01:06:18.280 --> 01:06:21.639 understand them charging him something, but to hit him with 1351 01:06:21.719 --> 01:06:25.320 no options but five five hundred dollars on a vehicle 1352 01:06:25.360 --> 01:06:28.280 he just spent on and never got any value whatsoever, 1353 01:06:28.679 --> 01:06:35.199 I find preposterous and absurd and outright sleazy. That's my opinion. Now, 1354 01:06:35.519 --> 01:06:37.960 for Mike Shaw and everybody out there listening, I can 1355 01:06:38.000 --> 01:06:40.679 have my opinion, and honest to God, I think you 1356 01:06:40.719 --> 01:06:44.119 guys suck. That is my opinion. And I'm hoping our 1357 01:06:44.159 --> 01:06:47.199 listeners call up and say it very nicely, but try 1358 01:06:47.239 --> 01:06:50.840 to figure out what's going on there. Why does he 1359 01:06:50.960 --> 01:06:53.880 feel it's okay to do this? Yes, I understand their 1360 01:06:53.920 --> 01:06:56.760 hanging their hat once again on its as is. But 1361 01:06:56.920 --> 01:07:00.360 that doesn't mean that's where you hang your heart. Screwed 1362 01:07:00.400 --> 01:07:03.599 people like that. You shouldn't do that to people. This 1363 01:07:03.639 --> 01:07:06.840 isn't a month later. This isn't the possibility this guy 1364 01:07:06.920 --> 01:07:09.920 overheated it. This is right when he left. This problem 1365 01:07:10.000 --> 01:07:13.079 was there then. I think they knew the six weeks 1366 01:07:13.119 --> 01:07:18.400 they had the vehicle. But really, here's Tyson Ivy's phone number. 1367 01:07:18.840 --> 01:07:24.559 Nine seven zero five oh six nine seven seven seven. Folks, 1368 01:07:24.599 --> 01:07:28.159 we are media with the purpose. There's certain times we 1369 01:07:28.280 --> 01:07:31.119 might not be able to help with our attorneys in 1370 01:07:31.159 --> 01:07:33.920 other ways, and I believe this is one of them. 1371 01:07:34.199 --> 01:07:36.920 But we can at last, at least let the public 1372 01:07:37.039 --> 01:07:41.239 know that the people at Mike Shaw do this to 1373 01:07:41.280 --> 01:07:48.159 their customers. Tyson Ivy nine seven zero five zero six 1374 01:07:48.800 --> 01:07:51.400 nine seven seven seven. Tell him you heard it here 1375 01:07:51.400 --> 01:07:54.280 on the Troubleshooter Show. I would love to talk to him. 1376 01:07:54.480 --> 01:07:57.480 We have already called up there and left a message, 1377 01:07:57.920 --> 01:08:00.880 but I'm almost positive they will ever talked to us 1378 01:08:01.159 --> 01:08:04.480 because people that hide stuff generally never come out of 1379 01:08:04.519 --> 01:08:09.320 their little cockroach house. That's just the way it works. Now, 1380 01:08:10.079 --> 01:08:12.119 I want to talk to Matt real quick. Look, we've 1381 01:08:12.159 --> 01:08:14.679 got so many things going on. We've got a guy moving. 1382 01:08:15.119 --> 01:08:17.640 I have no idea what's going on in this car 1383 01:08:18.079 --> 01:08:22.119 with Patrese. Kelsey's got a problem. Kelsey, you'll be up next. 1384 01:08:22.119 --> 01:08:24.199 But we got full lines. But I got to talk 1385 01:08:24.239 --> 01:08:25.319 to Paragon real quick. 1386 01:08:25.359 --> 01:08:25.560 Matt. 1387 01:08:25.600 --> 01:08:28.039 We were talking. I said, what's the biggest case, because 1388 01:08:28.039 --> 01:08:30.680 it's not hail season, and you said, right now, I'm 1389 01:08:30.680 --> 01:08:34.159 dealing with a meth case. So what happened? Where was 1390 01:08:34.239 --> 01:08:36.840 the math? You don't have to say exactly like an 1391 01:08:36.880 --> 01:08:39.279 address or anything, but what are we talking about? An 1392 01:08:39.319 --> 01:08:40.079 office building? 1393 01:08:40.359 --> 01:08:43.880 It's a hotel. A hotel, Yeah, it's up toward the Boulder. 1394 01:08:44.159 --> 01:08:44.479 Wow. 1395 01:08:44.640 --> 01:08:47.279 And I got a call from a trust in California 1396 01:08:47.279 --> 01:08:50.159 who actually listens to the show and called me up 1397 01:08:50.199 --> 01:08:55.239 and they said, we have nationwide, we've found some of 1398 01:08:55.279 --> 01:08:56.840 our guests cooking meth. 1399 01:08:56.760 --> 01:08:59.319 And literally cooking in the hotel, in the sink in 1400 01:08:59.359 --> 01:09:02.640 the unit. It's just one of these like really sleazy hotels. 1401 01:09:02.680 --> 01:09:03.800 It's a decent hotel. 1402 01:09:04.000 --> 01:09:07.159 It's probably a ninety dollars a night, okay kind of joint. 1403 01:09:07.239 --> 01:09:10.319 Yeah. So it's not like an oio or something that 1404 01:09:10.800 --> 01:09:13.720 could be like, you know, people live there all the time. 1405 01:09:13.800 --> 01:09:15.560 It's not one of these places that say we have 1406 01:09:15.800 --> 01:09:18.720 HBO and a pool on their marquee and they don't 1407 01:09:18.720 --> 01:09:20.960 go by the hour either, by the I don't know 1408 01:09:21.000 --> 01:09:23.760 about that. Well we'll find that out. But yeah, so 1409 01:09:23.800 --> 01:09:26.199 they said, there's this meth problem we have nationwide with 1410 01:09:26.279 --> 01:09:29.319 file acclaim. They want to give us I think forty 1411 01:09:29.680 --> 01:09:31.119 forty to fifty grand. 1412 01:09:30.920 --> 01:09:33.159 To clean up a meth room. To clean the room, 1413 01:09:33.239 --> 01:09:36.239 it's like, and they weren't smoking meth, they were making meth. 1414 01:09:36.760 --> 01:09:39.239 And they both, of course both they got to test 1415 01:09:39.279 --> 01:09:42.880 their prize. I mean so, but they offered forty grand. 1416 01:09:42.920 --> 01:09:45.840 From what I understood, you can't even clean up an 1417 01:09:46.119 --> 01:09:50.720 rv uh. You can't even clean up a Honda Civic 1418 01:09:51.000 --> 01:09:54.399 that's had someone smoke meth in it for forty grand. 1419 01:09:54.680 --> 01:09:58.239 Hold on, but you got involved, and I assume you're 1420 01:09:58.279 --> 01:09:59.920 going to have a good end of this story where 1421 01:09:59.920 --> 01:10:00.960 you got more money. 1422 01:10:01.880 --> 01:10:02.520 We're getting there. 1423 01:10:02.680 --> 01:10:04.880 I can't wait to hear what they're shooting for now. 1424 01:10:04.920 --> 01:10:07.520 I'll tell you, insurance companies driving me nuts. All they 1425 01:10:07.560 --> 01:10:09.479 do is pretend not to pay. We got a lot 1426 01:10:09.520 --> 01:10:09.920 coming up. 1427 01:10:09.920 --> 01:10:23.920 Hold tight, go with a sure thing Denver's best roofer 1428 01:10:24.039 --> 01:10:26.960 Excel roofing dot com. You don't pay a cent until 1429 01:10:27.000 --> 01:10:33.439 you're contenth time for an insurance checkup free no obligation. 1430 01:10:33.560 --> 01:10:37.439 Comparison call Compass Insurance paying too much your coverage at 1431 01:10:37.479 --> 01:10:40.239 dozens of insurance companies find out now three o three 1432 01:10:40.359 --> 01:10:42.520 seven to seven to one help. You'll think you're his 1433 01:10:42.680 --> 01:10:45.239 only customer when you choose Frank durand the real estate 1434 01:10:45.359 --> 01:10:48.600 Man dot com to list your home with Remax Alliance 1435 01:10:48.840 --> 01:10:51.359 three oh three nine two zero sixteen twenty two. 1436 01:10:58.840 --> 01:10:59.079 News. 1437 01:11:01.039 --> 01:11:01.800 So you don't have. 1438 01:11:04.520 --> 01:11:09.680 Run as fast as we can. The Shooter's gonna help come. 1439 01:11:11.239 --> 01:11:13.399 This is the trouble Shooter Show. 1440 01:11:14.039 --> 01:11:17.439 No Tom Martino, all right three oh three seven one 1441 01:11:17.479 --> 01:11:19.720 three eight two five five three oh. 1442 01:11:19.720 --> 01:11:22.760 Three Martino, we got a lot cooking today on the 1443 01:11:22.800 --> 01:11:25.600 Troubleshooter Show. You've been ripped off for taking advantage of 1444 01:11:25.680 --> 01:11:27.359 We want to hear from you. We were talking to 1445 01:11:27.359 --> 01:11:31.359 Matt with paragun We also have Mark Schumanski with Genesis 1446 01:11:31.399 --> 01:11:35.760 Total Exteriors, two people that I've used numerous times, honestly, 1447 01:11:36.399 --> 01:11:38.520 and the work is great with Mark and the gang 1448 01:11:38.880 --> 01:11:43.239 at Genesis. And then Matt Public Adjuster, two times I've 1449 01:11:43.279 --> 01:11:45.000 had in the last four four and a half years, 1450 01:11:45.000 --> 01:11:47.720 where my insurance company said I didn't have roof damage, 1451 01:11:47.760 --> 01:11:50.840 I didn't have flood damage. Whatever it was Matt came through. 1452 01:11:51.239 --> 01:11:53.279 One was about eighty thousand. The other is going to 1453 01:11:53.359 --> 01:11:56.039 be somewhere between forty or fifty. We're at the we're 1454 01:11:56.119 --> 01:11:58.520 basically at the finish line on that. But we were 1455 01:11:58.560 --> 01:12:01.439 talking about a hotel he's working on right now. Listen 1456 01:12:01.439 --> 01:12:06.560 to this. There's a hotel that someone was making math 1457 01:12:06.680 --> 01:12:07.880 right in the room. 1458 01:12:07.760 --> 01:12:09.640 Making it, smoking it, probably. 1459 01:12:09.319 --> 01:12:11.800 Selling it right. So there's meth in the room, and 1460 01:12:12.279 --> 01:12:15.399 meth is unbelievable. You realize if like a homeless guy 1461 01:12:15.520 --> 01:12:19.279 or a meth addic, somebody with math steals your car 1462 01:12:19.840 --> 01:12:22.359 and smokes meth in it, I don't care what kind 1463 01:12:22.359 --> 01:12:24.000 of car it is for the most part. I mean, 1464 01:12:24.000 --> 01:12:27.000 I'm not talking like a Lamborghini or something. But they 1465 01:12:27.039 --> 01:12:29.399 won't even pay to clean the car. They're going to 1466 01:12:29.399 --> 01:12:33.399 total it because cleaning up math once it's smoked. I'm 1467 01:12:33.399 --> 01:12:36.039 not talking about making it in your car smoking it. 1468 01:12:36.760 --> 01:12:39.479 Most likely it will be totaled and you'll be getting 1469 01:12:39.520 --> 01:12:41.439 a new car because it costs more to clean. So 1470 01:12:41.520 --> 01:12:44.159 they offered what insurance company. 1471 01:12:43.920 --> 01:12:47.439 Was nationwide forty thousand, right around forty to clean the 1472 01:12:47.560 --> 01:12:49.840 room where they thought it originated from. 1473 01:12:49.640 --> 01:12:53.840 Which is impossible. Well, and so Fortrand would I don't 1474 01:12:53.840 --> 01:12:54.800 even know what you would do. 1475 01:12:54.960 --> 01:12:57.199 It wouldn't touch it. I mean, especially when you consider 1476 01:12:57.279 --> 01:13:01.319 the contents in the room, the furniture and theytronics and everything, 1477 01:13:01.359 --> 01:13:03.079 the AC, you know, all of that. 1478 01:13:03.319 --> 01:13:05.840 Not only that that AC could be tied to other rooms. 1479 01:13:05.840 --> 01:13:08.159 Most of those are individual units. So they got that 1480 01:13:08.359 --> 01:13:11.479 unifying window. But still, yeah, I mean, so so what 1481 01:13:11.520 --> 01:13:11.880 do you. 1482 01:13:11.800 --> 01:13:13.239 Think you're going to end up getting them? I know 1483 01:13:13.279 --> 01:13:15.039 it's not finished yet, but what are you shooting? 1484 01:13:15.520 --> 01:13:17.960 I'm thinking eight hundred to nine hundred k because it's 1485 01:13:17.960 --> 01:13:20.880 going to be like fourteen rooms and then the hallway 1486 01:13:21.199 --> 01:13:25.039 all gutted, all restored, all the furniture thrown out in 1487 01:13:25.039 --> 01:13:26.159 replaced thick of that. 1488 01:13:26.199 --> 01:13:29.560 Folks, And they heard Matt on the show over the years, 1489 01:13:29.640 --> 01:13:31.760 right right, it reached out to you eight or nine 1490 01:13:31.840 --> 01:13:34.079 hundred thousand. Now for people go in no way, how 1491 01:13:34.079 --> 01:13:36.880 do you go from forty thousand to eight or nine hundred. 1492 01:13:36.920 --> 01:13:38.800 I'm going to give you another example of one that's 1493 01:13:38.840 --> 01:13:41.880 closed and done. There was what was it an office building? 1494 01:13:42.000 --> 01:13:44.720 It was a huge laboratory and a laboratory, and that 1495 01:13:44.880 --> 01:13:47.359 was the one because of the Boulder fires, right, so 1496 01:13:47.479 --> 01:13:50.560 every smoke damage. Yeah, so they didn't get burned down, 1497 01:13:51.279 --> 01:13:53.600 They just got smoke damage from all the homes it 1498 01:13:53.680 --> 01:13:57.319 burned down up during the Boulder Fire. And how much 1499 01:13:57.359 --> 01:14:00.560 did they originally offer them those liberty? 1500 01:14:00.600 --> 01:14:02.119 They threw sixty thousand that down. 1501 01:14:02.199 --> 01:14:04.960 So they said, here, go clean your laboratory for sifty 1502 01:14:05.039 --> 01:14:08.039 grad floors, wipe the walls and you're good. Yeah, we 1503 01:14:08.119 --> 01:14:09.840 know a guy come in there, do it all for 1504 01:14:09.920 --> 01:14:12.840 sixty grads. Sure, so you got involved. God did that 1505 01:14:12.880 --> 01:14:13.840 come through the show too? 1506 01:14:14.119 --> 01:14:14.560 It did? 1507 01:14:14.960 --> 01:14:17.800 What did that one? Listen to this? Remember the last 1508 01:14:17.800 --> 01:14:20.119 one he was talking eight or nine hundred thousand. Listen 1509 01:14:20.159 --> 01:14:23.800 to this one. Go ahead, Matt, six million, six million, 1510 01:14:23.920 --> 01:14:25.800 and that's done it over. They got six That was 1511 01:14:25.840 --> 01:14:28.199 a couple of years ago. Yeah, so think about that. 1512 01:14:28.319 --> 01:14:31.439 I mean, Mark Schamansky, I mean, you deal with it 1513 01:14:31.520 --> 01:14:33.880 after a helstorm, you deal with roofing, and you deal 1514 01:14:33.920 --> 01:14:36.760 with insurance. All they do is lie. I mean, honestly, 1515 01:14:36.800 --> 01:14:39.039 in my opinion, they show up. Is there any of 1516 01:14:39.079 --> 01:14:41.760 these guys you trust more than others that you deal 1517 01:14:41.800 --> 01:14:44.439 with let's just say a simple hell claim where it's 1518 01:14:44.479 --> 01:14:48.000 evident the guy's also got paint damage, siding damage. But 1519 01:14:48.039 --> 01:14:49.640 all they want to talk about is the roof. 1520 01:14:49.760 --> 01:14:51.680 I mean, yeah, I mean it's a major component of 1521 01:14:51.680 --> 01:14:54.119 our business is having a person that just does supplements 1522 01:14:54.119 --> 01:14:54.439 for us. 1523 01:14:54.600 --> 01:14:54.960 That's it. 1524 01:14:55.079 --> 01:14:56.840 Yeah, And that's what Nita's job in our office is. 1525 01:14:56.880 --> 01:14:59.159 And she you know, you forgot this, you got that. 1526 01:14:59.199 --> 01:15:01.119 We have some pictures and if it gets bad, then 1527 01:15:01.119 --> 01:15:02.079 we bring that into it. 1528 01:15:02.199 --> 01:15:04.520 How often do you see and I'm talking just the 1529 01:15:04.560 --> 01:15:08.159 contractor stands now, where you go out after hail and 1530 01:15:08.279 --> 01:15:11.239 they authorize the roof, it's done, They already called their insurance, 1531 01:15:11.279 --> 01:15:14.439 they call you to do the roof. How often do 1532 01:15:14.520 --> 01:15:18.600 you get out there? And they actually did find all 1533 01:15:18.640 --> 01:15:21.079 the other stuff. They found the chip paint, they found 1534 01:15:21.119 --> 01:15:24.600 the railings that were messed up. They actually were very 1535 01:15:24.640 --> 01:15:28.920 forthright with their with their insured about all the damage. 1536 01:15:28.960 --> 01:15:29.920 Does it ever happen? 1537 01:15:30.119 --> 01:15:33.880 It does happen about eight percent, I would guess eight percent. 1538 01:15:34.239 --> 01:15:37.600 So ninety two percent of the time. 1539 01:15:37.560 --> 01:15:38.760 We're writing supplements. 1540 01:15:38.800 --> 01:15:41.640 You're writing supplements. And I understand on the roof you 1541 01:15:41.720 --> 01:15:43.880 might not know about the decking tea, you get down. 1542 01:15:44.079 --> 01:15:45.159 But I'm talking. 1543 01:15:44.920 --> 01:15:49.039 Obviously obviously damage windows, you know, even like deck railing 1544 01:15:49.119 --> 01:15:51.239 or deck floors that got dimples in it from the hail. 1545 01:15:51.359 --> 01:15:55.680 Things like that, you know, damage windows, doors, sighting chip paint, 1546 01:15:56.159 --> 01:15:59.000 susand holes insiding susannder Kelly. 1547 01:15:59.079 --> 01:16:02.079 Who did I put on that one with the skylights? 1548 01:16:02.079 --> 01:16:05.239 Who was at? I want you to I want you 1549 01:16:05.279 --> 01:16:07.920 guys to hear this real quick. I forget if deputy 1550 01:16:07.960 --> 01:16:09.640 boat to meet your You're not on that. Are you 1551 01:16:10.800 --> 01:16:12.680 on the skylight one? Oh? 1552 01:16:13.000 --> 01:16:16.960 Uh no, but I think it. Carlington Law is going 1553 01:16:17.000 --> 01:16:18.520 to come on next week to talk with you. 1554 01:16:18.680 --> 01:16:22.239 I want I want you guys, I want your opinions 1555 01:16:22.279 --> 01:16:24.800 on this. So this skylight company, in fact, they got 1556 01:16:24.800 --> 01:16:27.840 skylight in their name. That's what they do. They sold 1557 01:16:28.560 --> 01:16:31.439 this lady a skylight on one of her rental properties. 1558 01:16:31.479 --> 01:16:35.119 It was leaking. Okay, so about two years ago, it 1559 01:16:35.159 --> 01:16:37.720 was twenty twenty three, they come out and they sell 1560 01:16:37.720 --> 01:16:42.119 her two skylights. Okay, a year goes by a year 1561 01:16:42.119 --> 01:16:45.399 and a half, whatever the timeframe is. Tenant calls up. 1562 01:16:45.439 --> 01:16:49.359 It's leaking again. So she calls the company up. They've 1563 01:16:49.359 --> 01:16:52.319 got some kind of warranty, you would think and they say, no, 1564 01:16:53.279 --> 01:16:57.000 it's not the skylight leaking. It's the flashing around the skylight. 1565 01:16:57.119 --> 01:16:59.840 It's leaking. And when you bought it, you didn't buy 1566 01:16:59.840 --> 01:17:03.800 the flashing. All you bought was the skylight just right there. 1567 01:17:04.399 --> 01:17:05.399 What do you think of that? 1568 01:17:05.760 --> 01:17:09.640 Well, again, can you reuse flashing, Yes, but you got 1569 01:17:09.680 --> 01:17:11.119 to make sure you're doing it right and you're you know, 1570 01:17:11.159 --> 01:17:13.479 because there might be little holes from nails before. You 1571 01:17:13.560 --> 01:17:15.159 got to make sure all that's sealed up. Yeah, but 1572 01:17:15.199 --> 01:17:16.840 what do you use so much smarter just to put 1573 01:17:16.920 --> 01:17:19.039 new flashing? Because it costs for a sky that's one 1574 01:17:19.079 --> 01:17:21.359 hundred bucks for a kid, probably about seventy five actually, 1575 01:17:21.680 --> 01:17:24.119 and then you're already exposed to it's nothing to put 1576 01:17:24.119 --> 01:17:24.359 it in. 1577 01:17:24.560 --> 01:17:25.039 It's costing. 1578 01:17:26.479 --> 01:17:28.399 They're saying they're not going to do a damn thing 1579 01:17:28.439 --> 01:17:30.760 for because she didn't buy flashing. 1580 01:17:30.800 --> 01:17:33.439 Well, it might avoided the warranty. If she didn't do 1581 01:17:33.520 --> 01:17:36.079 the whole system, it probably did void the warranty. But 1582 01:17:36.119 --> 01:17:37.760 they're the ones that sold it to her. 1583 01:17:37.880 --> 01:17:40.800 They went out as the skylight experts and said, hey, 1584 01:17:40.840 --> 01:17:42.880 we can do it for four thousand or whatever the 1585 01:17:42.960 --> 01:17:46.159 dollar amount was, and basically they did it, and here 1586 01:17:46.199 --> 01:17:48.640 we are leaking, and they're saying, well, you need all 1587 01:17:48.640 --> 01:17:51.800 this other stuff, but they're the experts. That's my contention. 1588 01:17:52.199 --> 01:17:54.439 If you come to me and sell me a roof, 1589 01:17:54.479 --> 01:17:57.199 and I say, well, I don't want new decking, well 1590 01:17:57.359 --> 01:17:59.520 and if I need it, you'd be crazy to do my. 1591 01:17:59.560 --> 01:18:02.359 Roof, right, because all of a sudden, the liability. 1592 01:18:02.520 --> 01:18:04.479 I mean, you know, even insurance companies say, oh, we 1593 01:18:04.640 --> 01:18:06.760 use this, we use that, and we just won't. 1594 01:18:06.600 --> 01:18:08.560 Yeah, because they're going to come back on you. 1595 01:18:08.680 --> 01:18:10.520 I mean, what's you know by the time I took 1596 01:18:10.520 --> 01:18:12.560 it off, it gets bent up. I let's say a ROOFBND. 1597 01:18:12.840 --> 01:18:14.640 Sometimes they try, they try to say that for years. 1598 01:18:14.680 --> 01:18:17.000 I'll just reuse them, or reuse your drip edge. 1599 01:18:17.199 --> 01:18:19.960 I get so mad. I get so mad thinking of 1600 01:18:20.920 --> 01:18:23.960 contractors like that Skylight company. Why wouldn't they just sell 1601 01:18:23.960 --> 01:18:26.199 it to her in the first place. If she said, hey, 1602 01:18:26.239 --> 01:18:27.640 I want to save some money, I'm going to look 1603 01:18:27.680 --> 01:18:30.199 somewhere else. That doesn't mean you cut corners to the 1604 01:18:30.199 --> 01:18:32.399 fact where the job you do is going to be 1605 01:18:32.479 --> 01:18:35.039 leaking again. Right, And I'm dying to see what that 1606 01:18:35.159 --> 01:18:37.800 attorney says, Dimitri when we talk to them, we're gonna 1607 01:18:37.840 --> 01:18:41.079 have multiple attorneys on Monday. Now, any questions you have 1608 01:18:41.159 --> 01:18:45.279 with public adjusting, maybe roofing questions, anything, we have one 1609 01:18:45.279 --> 01:18:47.920 line open three oh three seven one three A two 1610 01:18:47.920 --> 01:18:50.359 five five. A lot of people don't realize this. Let's 1611 01:18:50.359 --> 01:18:53.199 say they had the roof done last year, Matt because 1612 01:18:53.239 --> 01:18:55.880 of a hailstorm. It's done, it's over. That's all they 1613 01:18:55.920 --> 01:18:58.560 had done was the roof though, and now they're going, hey, 1614 01:18:58.560 --> 01:19:00.880 I'm listening to this. I ever thought to look at 1615 01:19:00.880 --> 01:19:03.479 my paint or my siding or other things. You can 1616 01:19:03.520 --> 01:19:06.560 go back up and open a claim. You don't get 1617 01:19:06.600 --> 01:19:09.039 a second claim put on you. There's no other penalty. 1618 01:19:09.319 --> 01:19:12.039 So basically they can reopen it and get a check 1619 01:19:12.119 --> 01:19:15.079 for all the stuff the insurance company didn't tell them about. 1620 01:19:14.880 --> 01:19:18.159 It, right, usually missing some stuff. I mean a homeowner 1621 01:19:18.159 --> 01:19:20.159 doesn't have the eye usually for that damage, and the 1622 01:19:20.159 --> 01:19:21.760 adjuster doesn't have the check book. 1623 01:19:21.800 --> 01:19:23.279 Well, I'll tell you the big one then I promise 1624 01:19:23.319 --> 01:19:25.399 I'll go to the phones. The one that the one 1625 01:19:25.439 --> 01:19:27.760 that drives me crazy where they screw people all the 1626 01:19:27.760 --> 01:19:30.439 time is the window seals because you won't see those 1627 01:19:30.439 --> 01:19:33.439 little seals broke, but those windows seals got broken a 1628 01:19:33.439 --> 01:19:37.479 big hailstorm mark if you needed one. The entire front 1629 01:19:37.560 --> 01:19:40.720 or back of your house redone. All the big windows 1630 01:19:40.720 --> 01:19:42.640 say it's a nice house. I mean you could easily 1631 01:19:42.640 --> 01:19:46.279 be fifty sixty grand. Oh you bet for sure without blinking, right, 1632 01:19:46.359 --> 01:19:49.079 I mean all those windows. And a lot of insurance companies, 1633 01:19:49.239 --> 01:19:51.880 how often do they point out broken seals? They'll point 1634 01:19:51.880 --> 01:19:54.960 out a broken window, but the broken seal, right, it 1635 01:19:55.159 --> 01:19:58.119 never yep, And once that seal's broke, you can't do 1636 01:19:58.159 --> 01:19:58.720 a damn thing. 1637 01:19:58.760 --> 01:20:01.720 Can Yeah, no, glassans the whole thing. 1638 01:20:01.760 --> 01:20:07.880 It's insane. Hey, put Trese. I'm sorry, Patrese, You'll be second. 1639 01:20:07.960 --> 01:20:11.319 I'm so sorry, but Kelsey's been holding forever. Kelsey, I 1640 01:20:11.399 --> 01:20:13.199 got to take a break. I'm going to finish up 1641 01:20:13.199 --> 01:20:15.520 with you after it. But tell me what's going on 1642 01:20:15.560 --> 01:20:16.720 with these toll charges. 1643 01:20:18.439 --> 01:20:21.159 It's actually not a toll charge. It's a toll scam. 1644 01:20:22.279 --> 01:20:26.960 To tell your listeners. So the more dumbed down version is, 1645 01:20:26.960 --> 01:20:30.680 they'll send you a text from whatever number and they'll say, hey, 1646 01:20:31.199 --> 01:20:34.720 this toll got charged. They won't really give you a date. 1647 01:20:34.960 --> 01:20:37.800 You got charged the toll and you need to pay it. 1648 01:20:38.079 --> 01:20:40.399 Click on this link and pay the toll. And we 1649 01:20:40.479 --> 01:20:43.119 all know that tolls generally come in the mail and 1650 01:20:43.159 --> 01:20:45.399 you get the big envelope that's yellow and it says 1651 01:20:45.439 --> 01:20:45.960 pay your toll. 1652 01:20:46.119 --> 01:20:48.960 So who they're fishing for? Though, if you live in Colorado, 1653 01:20:49.039 --> 01:20:51.159 we're getting more and more toll roads, we're getting those 1654 01:20:51.479 --> 01:20:53.920 pass rows, so a lot of people have been on this. 1655 01:20:54.000 --> 01:20:56.279 They might have crossed over the white line. God help them. 1656 01:20:56.279 --> 01:20:58.600 Oh my god, let's throw seventy five bucks at them. 1657 01:20:58.640 --> 01:21:00.760 But whatever it is. When you look at that, if 1658 01:21:00.760 --> 01:21:02.960 I got texted that, I'd be like, oh boy, I 1659 01:21:03.000 --> 01:21:05.960 probably did. I probably did, yeah, exactly. 1660 01:21:06.000 --> 01:21:09.399 And the more sophisticated ones will actually sleuth on your 1661 01:21:09.439 --> 01:21:13.079 Facebook pages or Instagram or online social media and they'll 1662 01:21:13.119 --> 01:21:16.800 figure out who's been traveling and they'll go, oh, this 1663 01:21:16.840 --> 01:21:20.279 person's been traveling, or it shows got them in different places. 1664 01:21:20.279 --> 01:21:21.239 Do you fall for it? 1665 01:21:22.119 --> 01:21:23.840 Oh no, no, no. I saw that it was from 1666 01:21:23.920 --> 01:21:26.079 a random number, and I'm like, the governments or the 1667 01:21:26.119 --> 01:21:29.680 toll people aren't sending texts randomly. And then I got 1668 01:21:29.720 --> 01:21:32.840 actually another one in my email that said for a 1669 01:21:32.960 --> 01:21:35.600 toll and it was from some hotmail. So immediately I 1670 01:21:35.680 --> 01:21:37.800 was like, I don't think anybody has hotmail anymore. 1671 01:21:38.000 --> 01:21:39.760 My god, I haven't heard that forever. 1672 01:21:40.840 --> 01:21:42.159 Yea, my wife said that too. 1673 01:21:42.880 --> 01:21:46.279 Yeah, it's the same texts for tolls. You know, that's 1674 01:21:46.399 --> 01:21:47.119 total bs. 1675 01:21:47.199 --> 01:21:48.239 So people get you. 1676 01:21:48.439 --> 01:21:51.520 Yeah, four seventy. None of these people are going to 1677 01:21:51.560 --> 01:21:54.199 be texting you for a link to pay a toll. 1678 01:21:54.239 --> 01:21:56.840 They just simply aren't going to do it. Hey, I 1679 01:21:56.880 --> 01:22:00.000 appreciate that. That was good advice, Kelsey. When did you 1680 01:22:00.079 --> 01:22:00.560 receive that? 1681 01:22:00.640 --> 01:22:02.960 By the way, Oh, a couple of weeks ago. And 1682 01:22:03.000 --> 01:22:04.880 it was actually after I had been on a trip 1683 01:22:05.319 --> 01:22:07.560 over Christmas. I was out of town for a little while. 1684 01:22:07.640 --> 01:22:12.199 You were driving up the the the mountains and you 1685 01:22:12.239 --> 01:22:14.239 could hop over, like you said, into the toll age, 1686 01:22:14.520 --> 01:22:16.159 and I thought, I was like, did I ever do that? 1687 01:22:16.359 --> 01:22:19.880 Yeah, that's the first thing I would think. I'll tell 1688 01:22:19.920 --> 01:22:22.039 you something else about those toll lanes real quick. We 1689 01:22:22.079 --> 01:22:23.680 can free that up. We're gonna have one line open. 1690 01:22:23.720 --> 01:22:26.399 Three oh three seven one three eight two five five. 1691 01:22:26.439 --> 01:22:29.560 You've been ripped off, or you want to expose some dirtbag, 1692 01:22:29.800 --> 01:22:32.039 I mean, really, three oh three Martino, give us a call. 1693 01:22:32.279 --> 01:22:38.520 But I wandered in my bus one time over into 1694 01:22:38.560 --> 01:22:43.279 that on I seventy and I looked up and my god, 1695 01:22:43.960 --> 01:22:48.520 when you start talking multiple axles in that speedway, I 1696 01:22:48.520 --> 01:22:50.760 mean it could have been one hundred and two hundred dollars. 1697 01:22:50.840 --> 01:22:52.960 So I got out of there real quick, and I 1698 01:22:53.119 --> 01:22:55.159 was sure I was going to have something show up, 1699 01:22:55.479 --> 01:22:58.079 but I was towing it the time, my huge trailer 1700 01:22:58.119 --> 01:23:02.399 and car, no no plate. There's no way they got me. 1701 01:23:02.960 --> 01:23:05.680 There was no way. They have no idea who I was. 1702 01:23:05.920 --> 01:23:08.520 And if you know who it is now, it wasn't me. 1703 01:23:08.640 --> 01:23:09.319 We'll be right back. 1704 01:23:14.840 --> 01:23:18.079 Go with a sure thing Denver's Best roofer Excel Roofing 1705 01:23:18.199 --> 01:23:18.760 dot com. 1706 01:23:18.800 --> 01:23:20.840 You don't pay a cent until you're content. 1707 01:23:22.399 --> 01:23:27.399 Wait time for an insurance checkup free no obligation comparison 1708 01:23:27.520 --> 01:23:31.039 call Compass Insurance paying too much your coverage at dozens 1709 01:23:31.079 --> 01:23:33.840 of insurance companies find out now three all three seven 1710 01:23:33.840 --> 01:23:36.199 to seven to one help. You'll think you're his only 1711 01:23:36.279 --> 01:23:38.760 customer when you choose Frank durand the real estate Man 1712 01:23:38.800 --> 01:23:42.199 dot com to list your home with Remax Alliance three 1713 01:23:42.239 --> 01:23:45.840 all three nine two zero sixteen twenty two. 1714 01:23:49.880 --> 01:23:51.880 Sorry, folks, three on three seven one three A two 1715 01:23:51.960 --> 01:23:54.239 five five. We got a couple lines open any questions 1716 01:23:54.279 --> 01:23:56.880 you have. We've got a ton, and I mean a 1717 01:23:56.960 --> 01:23:59.640 ton going on right now. 1718 01:24:00.479 --> 01:24:01.079 That was good. 1719 01:24:01.000 --> 01:24:03.760 Information that last lady gave us. I appreciate that. Once again, 1720 01:24:03.840 --> 01:24:07.439 any scam out there, you know, some mommers, so everybody 1721 01:24:07.479 --> 01:24:10.520 knows never to buy a gift card, but honestly, people 1722 01:24:10.560 --> 01:24:15.960 still do it every single day. It's really amazing. Hey, Patrese, 1723 01:24:16.600 --> 01:24:18.520 what is going on with you? 1724 01:24:20.680 --> 01:24:23.600 I just have just looking for a recommendation from you guys. 1725 01:24:23.600 --> 01:24:25.520 I know you've talked about on the show before. I 1726 01:24:25.560 --> 01:24:28.000 just have a friend who has a daughter in college 1727 01:24:28.560 --> 01:24:31.560 in Florida and Jacksonville, and she has a car out 1728 01:24:31.560 --> 01:24:35.359 there with her. They drove it out there, but they're 1729 01:24:35.399 --> 01:24:38.039 looking to have it shipped back at the end of 1730 01:24:38.079 --> 01:24:39.319 the year because they don't want to put all the 1731 01:24:39.319 --> 01:24:43.119 miles on it and it's a long drive. So I 1732 01:24:43.119 --> 01:24:44.359 didn't know if you guys have any I know, you 1733 01:24:44.439 --> 01:24:47.479 gotta be careful with you know, private transport companies, so 1734 01:24:47.680 --> 01:24:49.600 I wasn't sure if you guys had anybody. 1735 01:24:50.039 --> 01:24:53.640 Yeah, I do. So here's what I like about JFR Cars. 1736 01:24:54.439 --> 01:24:57.680 They ship cars all over I mean they ship them 1737 01:24:57.760 --> 01:25:00.600 all over the country, so they are they're part of 1738 01:25:00.680 --> 01:25:04.520 like this website or this group of people, these dealers 1739 01:25:04.560 --> 01:25:07.800 everywhere A lot of dealership everywhere, so you can get 1740 01:25:07.840 --> 01:25:11.079 on he can get on there and put in from 1741 01:25:11.119 --> 01:25:14.399 Florida to here, and then they'll get multiple bids and 1742 01:25:14.479 --> 01:25:16.520 he'll help you put it all together. He doesn't have 1743 01:25:16.560 --> 01:25:18.640 a problem with that. I mean, he'll make a few 1744 01:25:18.680 --> 01:25:20.600 bucks off of it, but he's still going to get 1745 01:25:20.600 --> 01:25:23.239 you the best price. And more importantly, they're people that 1746 01:25:23.319 --> 01:25:26.920 he's dealt with numerous times over numerous years. So I 1747 01:25:26.960 --> 01:25:30.840 would call up ride with JFR Cars and basically tell them, 1748 01:25:30.880 --> 01:25:32.640 you know, you just heard me on the show and 1749 01:25:33.000 --> 01:25:37.079 I said he could help you out finding a shipper. Okay, 1750 01:25:37.279 --> 01:25:40.359 that's awesome, Juzanne. You have his number off top of 1751 01:25:40.399 --> 01:25:42.439 your head, JFR, I sure do. 1752 01:25:42.640 --> 01:25:47.279 It's three zero three five two zero six eight. 1753 01:25:47.239 --> 01:25:51.119 Three nine and you can always find them at referral 1754 01:25:51.119 --> 01:25:53.600 list dot com. Just go to referral list dot com 1755 01:25:53.920 --> 01:25:56.239 and you can put in JFR and they'll pop right 1756 01:25:56.319 --> 01:25:56.840 up for you. 1757 01:25:57.119 --> 01:25:59.960 Patresa, Okay, I really appreciate it than you got it. 1758 01:26:00.119 --> 01:26:00.760 Thank you. 1759 01:26:01.600 --> 01:26:04.359 Three oh three seven one three eight two five five. 1760 01:26:04.760 --> 01:26:07.600 We got a couple lines open you've been ripped off 1761 01:26:07.680 --> 01:26:09.760 or taking advantage of now's a good time to call you. 1762 01:26:09.840 --> 01:26:12.640 Got any questions about anything. We've got a list of 1763 01:26:12.640 --> 01:26:14.760 people at referral list dot com that help us out 1764 01:26:14.800 --> 01:26:17.279 on the show all the time. Any questions for our 1765 01:26:17.319 --> 01:26:21.479 public adjuster, Matt or a contractor Mark in studio with us. 1766 01:26:21.920 --> 01:26:24.520 They've both done great, bang up jobs at my house 1767 01:26:24.640 --> 01:26:28.840 absolutely positively this time of year, though, Mark, there's not 1768 01:26:28.920 --> 01:26:31.600 much you're doing outside, is there? I'm always still roof 1769 01:26:32.119 --> 01:26:34.359 Well okay, yeah, that's one of the things you happened. 1770 01:26:34.399 --> 01:26:37.199 And we and we just put in two houses of windows, 1771 01:26:37.279 --> 01:26:38.359 so yeah. 1772 01:26:38.039 --> 01:26:41.239 Okay, yeah, how many lines of windows you got. 1773 01:26:41.359 --> 01:26:43.720 Well, we get anything you want. But we have a 1774 01:26:43.720 --> 01:26:46.319 couple of high end ones. There's one that's made here locally. 1775 01:26:46.479 --> 01:26:49.600 Who was and of course I just forgot the name 1776 01:26:49.600 --> 01:26:52.960 of it. And then h Window out of Wisconsin. We're 1777 01:26:52.960 --> 01:26:55.079 a dealer for them. That's a really cool window. It's 1778 01:26:55.119 --> 01:26:55.680 a high end. 1779 01:26:55.920 --> 01:26:57.399 Are you doing the home show this year? 1780 01:26:57.479 --> 01:26:57.520 No? 1781 01:26:57.960 --> 01:27:00.880 Olpen Windows? Sorry? Alpin, Yeah, yeah, I mean Elpin is 1782 01:27:00.880 --> 01:27:01.800 a phenomenal window. 1783 01:27:01.920 --> 01:27:03.000 They came on quick too. 1784 01:27:03.119 --> 01:27:03.359 Yeah. 1785 01:27:03.399 --> 01:27:06.319 Well, and they're they're expanding. Uh they start with a 1786 01:27:06.359 --> 01:27:08.920 triple pane window. They don't have a double pain wow, 1787 01:27:09.079 --> 01:27:11.479 and so phenomenal doors, phenomenal windows. 1788 01:27:11.600 --> 01:27:13.680 I heard those are almost like a wall. 1789 01:27:13.840 --> 01:27:18.039 In other words, your your your our value is insane. 1790 01:27:18.600 --> 01:27:20.479 And you know, I think if you have a house. 1791 01:27:20.239 --> 01:27:23.159 That you know deserves it, they're not cheap, but the 1792 01:27:23.199 --> 01:27:25.560 house that deserves it, I would definitely put them in 1793 01:27:25.600 --> 01:27:25.920 my house. 1794 01:27:26.039 --> 01:27:27.479 Yeah, and you can do a free bid on them 1795 01:27:27.479 --> 01:27:28.000 all day. 1796 01:27:27.880 --> 01:27:29.920 You bet. H wind is really a cool window. It's 1797 01:27:29.960 --> 01:27:30.920 only an awning window. 1798 01:27:31.239 --> 01:27:32.000 What does that mean? 1799 01:27:32.479 --> 01:27:35.399 It goes like this, Oh, okay, it is so strong 1800 01:27:35.479 --> 01:27:37.000 that you can actually sit on the wind. 1801 01:27:37.079 --> 01:27:38.920 What are called it's got a crank case. 1802 01:27:39.600 --> 01:27:42.359 You got a casement, a casement casement windows in your house. 1803 01:27:42.399 --> 01:27:44.680 That's the most energy efficient casement. 1804 01:27:45.399 --> 01:27:46.159 Wow. 1805 01:27:46.359 --> 01:27:48.199 Uh, just the way that the design of it and 1806 01:27:48.239 --> 01:27:49.640 how they see it because you get to crank that 1807 01:27:49.680 --> 01:27:53.399 and it reallyceals a slider is not as an energy 1808 01:27:53.399 --> 01:27:56.279 efficient or a double hung as the next one in 1809 01:27:56.359 --> 01:27:57.079 between those two. 1810 01:27:57.159 --> 01:27:59.199 So when you start getting up into the mountains, well, 1811 01:27:59.239 --> 01:28:01.760 actually that's when I true pretty much anywhere in Colorado. 1812 01:28:02.239 --> 01:28:04.600 I mean, you really should have a good window unless 1813 01:28:04.600 --> 01:28:05.640 you're doing it fixed again. 1814 01:28:06.199 --> 01:28:08.960 You know again, I we're expanding into a winter park 1815 01:28:09.000 --> 01:28:10.880 and such, and we're gonna be really pushing the LP 1816 01:28:10.880 --> 01:28:11.880 and window lining up there? 1817 01:28:12.000 --> 01:28:12.239 Nice? 1818 01:28:12.399 --> 01:28:14.600 I mean because replacement windows you're in the mountains. Why 1819 01:28:14.600 --> 01:28:15.119 wouldn't you. 1820 01:28:15.399 --> 01:28:17.720 I don't know why you wouldn't yeh. Hey Eugene, what's 1821 01:28:17.760 --> 01:28:19.159 going on with this contractor? 1822 01:28:20.520 --> 01:28:20.720 Hi? 1823 01:28:20.920 --> 01:28:21.399 How are you? 1824 01:28:21.520 --> 01:28:22.079 I'm doing good? 1825 01:28:22.079 --> 01:28:26.000 How are you man? Good? Uh? I was referred by 1826 01:28:26.039 --> 01:28:31.680 my best window guy, Brian at window works. Okay, So 1827 01:28:33.119 --> 01:28:35.840 I had a contractor come to my house front right 1828 01:28:35.880 --> 01:28:40.359 after the May thirtieth helstorm. So he came and promised 1829 01:28:40.359 --> 01:28:42.119 me the world and said he'd do this and do 1830 01:28:42.159 --> 01:28:42.840 this and do this. 1831 01:28:42.920 --> 01:28:44.920 Hey, Eugene, where'd you find the contractor? 1832 01:28:46.680 --> 01:28:49.439 Uh? On the side of the road. 1833 01:28:50.399 --> 01:28:52.640 I mean like literally on the side of the road. 1834 01:28:53.920 --> 01:28:56.760 Yeah, he was like sitting in his truck. And I 1835 01:28:57.600 --> 01:28:59.560 was originally signed up with a different root for contractor, 1836 01:28:59.560 --> 01:29:02.199 and I thought I really needed a general contractor to 1837 01:29:02.199 --> 01:29:03.159 handle the amount? 1838 01:29:03.359 --> 01:29:05.640 Was he knocking on doors? I mean where was he 1839 01:29:05.720 --> 01:29:07.680 on this? I mean, where was he in his truck 1840 01:29:07.680 --> 01:29:09.000 on the side of the road in front of your 1841 01:29:09.000 --> 01:29:09.520 house or what? 1842 01:29:11.479 --> 01:29:14.680 He was on the side of my house? He was 1843 01:29:14.720 --> 01:29:16.520 at my I guess he went to my neighbor's house 1844 01:29:16.560 --> 01:29:18.760 behind me. Got it and then I just you know, 1845 01:29:18.960 --> 01:29:20.359 just kind of walked up to him and had a 1846 01:29:20.359 --> 01:29:21.399 conversation with him. 1847 01:29:21.680 --> 01:29:24.520 Did your neighbor And I know I'm asking questions. It 1848 01:29:24.600 --> 01:29:27.039 might have nothing to do with it, but that's just me. 1849 01:29:27.439 --> 01:29:31.880 But did your neighbor end up using the same contractor? Yeah? 1850 01:29:32.079 --> 01:29:32.720 Oh boy? 1851 01:29:33.000 --> 01:29:35.479 Uh? And I refer them like ten people. I refer 1852 01:29:35.600 --> 01:29:37.479 them to like ten people. And oh my god, I 1853 01:29:37.520 --> 01:29:40.000 mean the story, the story is pretty long, all. 1854 01:29:40.000 --> 01:29:42.000 Right, hold on, let me take a break. I promise 1855 01:29:42.159 --> 01:29:44.640 you I go to you first before anybody else. We 1856 01:29:44.720 --> 01:29:46.600 got a few lines open. They'll get your calls in 1857 01:29:46.680 --> 01:29:49.600 now three oh three seven one three eight two five 1858 01:29:49.720 --> 01:29:52.640 five three oh three Martino. You can also email us 1859 01:29:52.640 --> 01:29:59.239 at help at troubleshooter dot com. 1860 01:30:00.399 --> 01:30:03.680 Go with a sure thing Denver's best roofer Excel Roofing 1861 01:30:03.760 --> 01:30:04.359 dot com. 1862 01:30:04.399 --> 01:30:06.439 You don't pay a cent until you're content. 1863 01:30:09.800 --> 01:30:13.359 Time for an insurance checkup free no obligation comparison call 1864 01:30:13.439 --> 01:30:16.760 Compass Insurance paying too much your coverage at dozens of 1865 01:30:16.800 --> 01:30:19.720 insurance companies find out now three oh three seven seven 1866 01:30:19.760 --> 01:30:22.520 to one help. You'll think you're his only customer When 1867 01:30:22.560 --> 01:30:25.039 you choose Frank durand the real estate Man dot com 1868 01:30:25.039 --> 01:30:28.199 to list your home with Remax Alliance three oh three 1869 01:30:28.279 --> 01:30:29.960 nine two zero sixteen twenty two. 1870 01:30:37.439 --> 01:30:40.399 All right, three oh three seven one three eight two 1871 01:30:40.439 --> 01:30:44.159 five five three oh three Martino. Uh, we're talking to Eugene. 1872 01:30:44.199 --> 01:30:46.159 We're gonna go right back to him. But Paul the 1873 01:30:46.239 --> 01:30:50.359 Waterman water systems for less, I can't tell. I can't 1874 01:30:50.359 --> 01:30:52.880 talk enough about this guy. We bought a softener from him. 1875 01:30:53.079 --> 01:30:56.880 I called around all the other people. He was more 1876 01:30:56.920 --> 01:31:00.319 than half price more I think everybody else, which was 1877 01:31:00.319 --> 01:31:03.000 around eight grand. We dropped about thirty three thirty four 1878 01:31:03.079 --> 01:31:06.640 hundred bucks with Paul. Great system. Love it, low maintenance. 1879 01:31:06.680 --> 01:31:09.640 We add salt maybe every I don't know, every five 1880 01:31:09.760 --> 01:31:13.279 or six months. It's just awesome. The water quality is great. 1881 01:31:13.760 --> 01:31:17.319 And he's got systems now that only that, not only softened, 1882 01:31:17.359 --> 01:31:19.760 but check this out. They'll get rid of all the 1883 01:31:19.840 --> 01:31:23.800 forever chemicals in your entire house, so your water's safe. 1884 01:31:23.840 --> 01:31:27.279 And you know, just google forever chemicals. It's a good 1885 01:31:27.279 --> 01:31:29.439 thing to get rid of. But go to waterpros dot 1886 01:31:29.520 --> 01:31:34.520 netwaterpros dot net. Paul the Waterman, you gene, he hired 1887 01:31:34.520 --> 01:31:37.399 a contractor. It was after a hell damage, right. 1888 01:31:37.319 --> 01:31:40.279 Eugene, Yeah, correct me thirty. 1889 01:31:40.199 --> 01:31:42.600 And he was at your neighbor's house talking to your neighbor. 1890 01:31:42.880 --> 01:31:44.840 You went out, you met him, you saw him. What 1891 01:31:44.960 --> 01:31:46.840 was he going to do besides the roof? How did 1892 01:31:46.880 --> 01:31:48.920 this go down? Go ahead and tell your story. 1893 01:31:48.960 --> 01:31:51.800 Well, well, how it all went down. I spoke to 1894 01:31:51.840 --> 01:31:53.840 him and I said, you know, I have quite a bit. 1895 01:31:53.760 --> 01:31:54.840 Of damage on my home. 1896 01:31:54.920 --> 01:31:59.560 I had everything from roofing damage, to siding damage, to 1897 01:31:59.720 --> 01:32:05.279 paint damage, to window damage, to garage door damage, to 1898 01:32:06.479 --> 01:32:09.880 a little shutter damage on the house. Uh and all that. 1899 01:32:09.960 --> 01:32:12.319 And you know, he convinced me and said that he's 1900 01:32:12.359 --> 01:32:14.960 a general contractor. He said, you should hire a general 1901 01:32:14.960 --> 01:32:17.680 contractor instead of trying to do this all yourself. So 1902 01:32:17.920 --> 01:32:22.319 I agreed on that. He came over, took some pictures, 1903 01:32:22.359 --> 01:32:24.880 did like a hover report on my house. 1904 01:32:26.800 --> 01:32:29.640 So I mark, what's a hover report? 1905 01:32:29.960 --> 01:32:33.520 It measures your whole house, window sizes, trim sizes, facious, sofa, 1906 01:32:33.520 --> 01:32:36.159 at roof, it does everything is amazing, amazing. 1907 01:32:36.239 --> 01:32:37.640 How did they do it with a drone? 1908 01:32:37.720 --> 01:32:37.840 No? 1909 01:32:38.159 --> 01:32:40.399 No, we take eight pictures outside of a house and 1910 01:32:40.399 --> 01:32:42.119 then it's all three D modeled. 1911 01:32:42.800 --> 01:32:44.239 And then it fills in every blank. 1912 01:32:44.319 --> 01:32:47.000 This this software was actually developed by the US government 1913 01:32:47.079 --> 01:32:50.279 And like when they went and got Saddam, who say, 1914 01:32:50.319 --> 01:32:52.439 not Sadan, but it was uh no. 1915 01:32:52.600 --> 01:32:55.039 It was now the guy they threw in the ocean. 1916 01:32:55.239 --> 01:32:58.920 Yeah. So they had all the houses around him modeled, 1917 01:32:59.119 --> 01:33:01.000 and so every day I made a little mock up 1918 01:33:01.039 --> 01:33:01.640 place and so. 1919 01:33:01.560 --> 01:33:03.279 They knew where they're going in to attack them. And 1920 01:33:03.319 --> 01:33:03.560 that's the. 1921 01:33:05.119 --> 01:33:07.239 Lot them, thank you, And so that's they used this 1922 01:33:07.319 --> 01:33:08.800 software for stuff like that. 1923 01:33:08.960 --> 01:33:09.479 Incredible. 1924 01:33:09.560 --> 01:33:12.720 Now it's public domain and uh, this hover has just 1925 01:33:12.760 --> 01:33:13.680 an amazing job. 1926 01:33:13.880 --> 01:33:16.479 So how much was the total the contractor came up 1927 01:33:16.520 --> 01:33:19.119 with for all the work or the insurance company? How 1928 01:33:19.159 --> 01:33:19.880 did that work? 1929 01:33:21.199 --> 01:33:23.800 Well, the insurance company, you know that we had an 1930 01:33:23.880 --> 01:33:28.439 adjuster come out and that didn't he didn't speak very well, 1931 01:33:28.720 --> 01:33:32.000 very good English, so we requested another adjuster to come out, 1932 01:33:32.079 --> 01:33:34.399 and then we got it all settled. But I want 1933 01:33:34.399 --> 01:33:37.079 to say the total claim with personal property was right 1934 01:33:37.119 --> 01:33:39.920 around seventy six thousand. 1935 01:33:39.680 --> 01:33:42.039 Or so, seventy six grand. And just give me the 1936 01:33:42.039 --> 01:33:43.319 basics the roof and. 1937 01:33:43.239 --> 01:33:52.039 What uh the root it was for the roof, gutters, sighting, paints, 1938 01:33:52.279 --> 01:33:53.000 deck repair. 1939 01:33:53.359 --> 01:33:57.279 Wow, I got it pretty gals. A decent hailstore. 1940 01:33:58.359 --> 01:34:01.399 Oh yeah, windows too, obviously and windows. 1941 01:34:01.119 --> 01:34:02.600 Yeah, windows yeah, windows. 1942 01:34:02.680 --> 01:34:07.039 Yep, that's all right, So seventy grand. So what happens now? 1943 01:34:08.079 --> 01:34:11.159 So he's like, I really need to do your house 1944 01:34:11.239 --> 01:34:13.439 because I'm a corner lot, like at the beginning of 1945 01:34:13.439 --> 01:34:16.119 the neighborhood, because I really need your house. I really 1946 01:34:16.199 --> 01:34:19.000 need your house. He goes, I'll do your house for 1947 01:34:20.479 --> 01:34:25.479 below what the uh not? The actual cash value below that? 1948 01:34:25.920 --> 01:34:27.920 So I agreed because he wanted to do my house. 1949 01:34:27.960 --> 01:34:31.239 So he hurried up, got a roof going. Then I 1950 01:34:31.279 --> 01:34:33.800 worked on getting him referrals because he was like, I'll 1951 01:34:33.800 --> 01:34:35.359 give you five hundred dollars a referral. 1952 01:34:35.960 --> 01:34:37.720 How much was he going to charge you? We know 1953 01:34:37.880 --> 01:34:39.399 the claim was seventy how much? 1954 01:34:39.439 --> 01:34:41.479 How much was the actual cash value of that? 1955 01:34:43.920 --> 01:34:46.439 I'm not sure he's using that term right, but that's 1956 01:34:46.439 --> 01:34:47.079 a good question. 1957 01:34:47.159 --> 01:34:49.800 Hold on, yeah, yeah, the eighth Yeah, well. 1958 01:34:49.640 --> 01:34:53.319 Eugenien, Hold on a second. Was was your coverage only 1959 01:34:53.399 --> 01:34:56.159 ACV or or were they going to pay for the 1960 01:34:56.159 --> 01:34:56.720 whole roof? 1961 01:34:57.880 --> 01:34:59.720 Oh no, they're paying for the whole roofs Okay, they 1962 01:34:59.800 --> 01:35:04.800 really they release release the ACV portion. Yeah, I mean sure, Marcos. 1963 01:35:04.800 --> 01:35:06.520 They release the ACV portion upfront. 1964 01:35:06.640 --> 01:35:09.279 Yeah, and then when it's all done, they give you 1965 01:35:09.439 --> 01:35:13.239 the difference. Yeah, yeah, they give you the appreciation. So 1966 01:35:13.399 --> 01:35:15.720 for people listening, when you have a hell claim on 1967 01:35:15.840 --> 01:35:18.560 a normal policy i'll call it, they give you the 1968 01:35:18.640 --> 01:35:21.000 actual cash value of your roof. So let's say the 1969 01:35:21.079 --> 01:35:23.399 roof is twenty thousand for a new one, and it's 1970 01:35:23.439 --> 01:35:26.159 a twenty year roof and there's ten years on it. 1971 01:35:26.199 --> 01:35:28.600 They'll give you ten grand up front. But then when 1972 01:35:28.640 --> 01:35:30.800 it's done and it's finished and you have a brand 1973 01:35:30.840 --> 01:35:33.239 new roof, they'll give you the other ten grand. So 1974 01:35:33.399 --> 01:35:34.880 but how much was he going to do all the 1975 01:35:34.920 --> 01:35:35.239 work for? 1976 01:35:39.319 --> 01:35:42.159 Pretty much, for the size of the roof, he was 1977 01:35:42.159 --> 01:35:44.439 going to do at a cheaper rate, but everything else 1978 01:35:44.560 --> 01:35:46.039 was going to be whatever the insurance pace. 1979 01:35:46.279 --> 01:35:46.479 Yeah. 1980 01:35:46.520 --> 01:35:49.159 But all I'm asking is out of seventy grand, you 1981 01:35:49.239 --> 01:35:52.159 were supposed to pay him sixty fifty forty. 1982 01:35:51.880 --> 01:35:58.600 What Umm, Probably it's around forty eight thousand, perfect rough. 1983 01:35:58.640 --> 01:36:00.960 I mean, that's not coming up in my head because 1984 01:36:01.640 --> 01:36:05.239 he took the ACV portion because he's a liquid cash 1985 01:36:05.520 --> 01:36:08.039 a liquid company doesn't work on credit. So he took 1986 01:36:08.199 --> 01:36:10.960 the ACV of the roof, the ac of the gutters, 1987 01:36:11.000 --> 01:36:13.359 the ACV of the windows, the ACV of this, and 1988 01:36:13.439 --> 01:36:15.600 the always instead. 1989 01:36:15.199 --> 01:36:17.720 Of referring to him as a liquid company, I would 1990 01:36:17.760 --> 01:36:20.800 call that a broke company. I mean the reason he 1991 01:36:21.399 --> 01:36:25.119 has no credit, so he's not Yeah, he's liquid. That's 1992 01:36:25.199 --> 01:36:26.760 the funniest way I've ever heard that. 1993 01:36:26.920 --> 01:36:27.119 Put. 1994 01:36:27.199 --> 01:36:31.600 I'm gonna start calling broke contractors liquid contractors. I guess 1995 01:36:31.680 --> 01:36:34.800 it sounds a little nicer, like instead of homeless, they're 1996 01:36:35.039 --> 01:36:43.000 people experiencing homelessness. This guy was experiencing brokeness. Keep going, Yeah, so. 1997 01:36:45.000 --> 01:36:49.199 I gave him the ACEV value of you know, all 1998 01:36:49.239 --> 01:36:49.600 the stuff. 1999 01:36:49.680 --> 01:36:50.279 How much was that? 2000 01:36:50.439 --> 01:36:50.560 Oh? 2001 01:36:50.800 --> 01:36:56.560 He Uh, I guess it's roughly, I don't know, forty something, 2002 01:36:56.640 --> 01:36:58.199 all right, So you give him forty something? 2003 01:36:58.760 --> 01:36:59.560 Then what Yeah? 2004 01:36:59.800 --> 01:37:02.439 So so he takes that and he does your roof. 2005 01:37:03.279 --> 01:37:06.960 Uh and then he procrastinate and didn't do my gutters. 2006 01:37:07.319 --> 01:37:09.960 Then he got my windows arranged. 2007 01:37:11.159 --> 01:37:12.239 What does that mean to range? 2008 01:37:14.000 --> 01:37:14.119 Uh? 2009 01:37:14.319 --> 01:37:17.520 Well, he found a contractor, Okay, went a really great contractor, 2010 01:37:17.600 --> 01:37:21.039 found a contractor to do my windows because there was 2011 01:37:21.119 --> 01:37:21.960 hell damage on it. 2012 01:37:22.079 --> 01:37:24.560 Okay, so he did, he did my windows. 2013 01:37:24.600 --> 01:37:25.640 Then he took a portion of. 2014 01:37:25.720 --> 01:37:31.159 My ACV and and use windows. 2015 01:37:32.279 --> 01:37:34.960 Yeah, windows, And he goes, well, he got thirteen windows, 2016 01:37:35.000 --> 01:37:36.920 so we'll go ahead and finished the rest. 2017 01:37:37.640 --> 01:37:38.960 So I'm like, okay, that's fine. 2018 01:37:40.239 --> 01:37:42.960 So he did my windows. And after he got my windows, 2019 01:37:43.000 --> 01:37:46.039 me and my wife felt a little, a little like 2020 01:37:46.600 --> 01:37:49.439 nervous about this because it just seemed like things were 2021 01:37:49.520 --> 01:37:50.760 going going bad. 2022 01:37:50.840 --> 01:37:52.800 I don't understand. Hold on, I got to take this 2023 01:37:52.920 --> 01:37:55.520 break again, Eugene. But I don't understand real quick? 2024 01:37:55.800 --> 01:37:56.760 What what? What was? 2025 01:37:57.199 --> 01:37:59.319 Why did you feel it was going bad? He did 2026 01:37:59.399 --> 01:38:01.800 the roof and he did the windows. Was the job 2027 01:38:01.960 --> 01:38:02.319 not good? 2028 01:38:02.399 --> 01:38:02.560 Why? 2029 01:38:02.640 --> 01:38:04.680 Why do you think it was going south? 2030 01:38:06.199 --> 01:38:09.640 Because he was disappearing, disappearing off and on. It's where 2031 01:38:09.680 --> 01:38:10.640 we couldn't contact him. 2032 01:38:10.760 --> 01:38:12.920 Were the windows done though? And the roof was done? 2033 01:38:14.159 --> 01:38:15.439 Yeah, the windows were done, but he. 2034 01:38:15.479 --> 01:38:17.840 Still had the gutter. What else did he have besides 2035 01:38:17.960 --> 01:38:20.279 the gutter in some deck work? What else was he 2036 01:38:20.359 --> 01:38:20.680 going to do? 2037 01:38:22.199 --> 01:38:22.319 Uh? 2038 01:38:22.399 --> 01:38:23.359 He was supposed to do. 2039 01:38:25.640 --> 01:38:28.760 The painting. Okay, the siding the deck? 2040 01:38:29.039 --> 01:38:31.800 Was it all new siding? What kind of how much siding? 2041 01:38:33.039 --> 01:38:33.199 Oh? 2042 01:38:33.479 --> 01:38:36.680 Quite a bit, you know, because wherever the damage starts, yeah, 2043 01:38:36.840 --> 01:38:38.960 insurance says fix it from that point up. 2044 01:38:39.399 --> 01:38:39.680 Wow. 2045 01:38:40.119 --> 01:38:42.520 Okay, hold on, hold on, man, that's I wonder when 2046 01:38:42.560 --> 01:38:44.560 this is going Mark, you know a little about this? 2047 01:38:44.760 --> 01:38:46.159 Did the guy ever do the siding. 2048 01:38:46.720 --> 01:38:48.760 I that I don't know. I mean, I know Brian 2049 01:38:48.920 --> 01:38:50.199 does a lot of my window installs. 2050 01:38:50.399 --> 01:38:52.680 So oh he does the windows. Yeah, that's why he 2051 01:38:52.800 --> 01:38:55.560 said he picked a great window company. I thought he 2052 01:38:55.600 --> 01:38:56.840 went out of the way to say. 2053 01:38:56.880 --> 01:38:58.640 I was like, no, no, I didn't do the windows 2054 01:38:58.680 --> 01:39:01.560 or anything. But Brian works for this guy too, or 2055 01:39:01.680 --> 01:39:02.840 did work for this I. 2056 01:39:02.880 --> 01:39:09.399 Got you installing windows, right, yeah, I got you. Hold on, everybody, go. 2057 01:39:09.560 --> 01:39:13.119 With a sure thing Denver's Best roofer Excel Roofing dot com. 2058 01:39:13.319 --> 01:39:19.000 You don't pay a cent until you're contenth time for 2059 01:39:19.079 --> 01:39:22.800 an insurance check up, free no obligation comparison call Compass 2060 01:39:22.880 --> 01:39:26.119 Insurance paying too much your coverage at dozens of insurance 2061 01:39:26.159 --> 01:39:28.640 companies find out now three oh three, seven to seven 2062 01:39:28.680 --> 01:39:31.439 to one help. You'll think you're his only customer when 2063 01:39:31.439 --> 01:39:33.720 you choose Frank durand the real estate Man dot com 2064 01:39:33.960 --> 01:39:37.079 to list your home with Remax Alliance three oh three 2065 01:39:37.159 --> 01:39:38.840 nine two zero sixteen twenty two. 2066 01:39:41.199 --> 01:39:43.720 All right, three oh three seven one three eight two 2067 01:39:43.920 --> 01:39:46.039 five five three oh three Martino, we got a few 2068 01:39:46.119 --> 01:39:48.920 lines open, Eugene. I want to dive right back into this. 2069 01:39:49.079 --> 01:39:52.079 So this guy basically did the roof, did the windows. 2070 01:39:52.159 --> 01:39:55.520 He still hasn't done the siding. Where do we sit 2071 01:39:55.680 --> 01:39:58.840 right now? What is not done at your house that 2072 01:39:59.000 --> 01:40:00.039 he's supposed to be doing. 2073 01:40:01.439 --> 01:40:01.640 Well? 2074 01:40:02.359 --> 01:40:05.560 I mean after he disappeared for like three months or so, 2075 01:40:05.720 --> 01:40:08.600 and he letters to all the neighbors, He's saying letters 2076 01:40:08.600 --> 01:40:10.520 to all the neighbors, coming up in the excuse, saying 2077 01:40:10.560 --> 01:40:13.439 he was ill. When I found out from his back 2078 01:40:13.479 --> 01:40:15.239 office manager he was in Florida. 2079 01:40:14.960 --> 01:40:16.079 Fishing, deep sea fishing. 2080 01:40:17.079 --> 01:40:19.840 So he disappeared for like three months, and then finally 2081 01:40:19.920 --> 01:40:23.439 some random project manager that he hired showed up and 2082 01:40:24.039 --> 01:40:27.359 I just told him that I'm done. I said, you know, 2083 01:40:27.479 --> 01:40:30.039 I already started taking care of my siding myself. 2084 01:40:30.159 --> 01:40:33.000 Well, were you guys even at this point meaning whatever? 2085 01:40:33.119 --> 01:40:34.079 You have played him? 2086 01:40:34.279 --> 01:40:37.600 Oh yeah, yeah yeah, because he kept like the like 2087 01:40:37.640 --> 01:40:38.880 I said, ACV value. 2088 01:40:39.000 --> 01:40:42.880 Yeah, but hold on, Eugene, does he think that no, 2089 01:40:44.039 --> 01:40:45.680 how much does he think he wowe him? 2090 01:40:46.960 --> 01:40:49.239 Oh he's already he's saying that I know him fifteen 2091 01:40:49.319 --> 01:40:52.680 thousand dollars. And the project manager who he fired once 2092 01:40:52.760 --> 01:40:56.359 he owed him commission told me that DJ thinks he's 2093 01:40:56.439 --> 01:40:59.560 owed at all. And I was like, no, he's not. 2094 01:41:00.239 --> 01:41:01.720 I said, he got it all up front with the 2095 01:41:01.760 --> 01:41:04.640 eight with all the other projects paying them for the 2096 01:41:04.880 --> 01:41:09.520 front end, and that the depreciation at the end. He said, 2097 01:41:09.520 --> 01:41:11.640 when we get your depreciation, we'll work on it from there. 2098 01:41:11.760 --> 01:41:14.119 You make a decision where you want to go from there, 2099 01:41:14.199 --> 01:41:17.039 and we'll fix whatever you want to fix. And it 2100 01:41:17.159 --> 01:41:19.119 got to the point where I wasn't hearing back from him, 2101 01:41:19.199 --> 01:41:19.640 So you. 2102 01:41:19.680 --> 01:41:22.600 Know, I had to start how many other people? How 2103 01:41:22.680 --> 01:41:25.680 many other people are in the exact same place right now? 2104 01:41:25.960 --> 01:41:29.279 Okay, so the other people were, They're in the same 2105 01:41:30.199 --> 01:41:31.840 quite a few of them were in the same place, 2106 01:41:31.920 --> 01:41:33.600 but they had deposits on their windows. 2107 01:41:35.239 --> 01:41:36.439 Did they get their windows? 2108 01:41:37.920 --> 01:41:38.039 Uh? 2109 01:41:38.199 --> 01:41:40.800 Well, I contacted his attorney, because you know, I represented 2110 01:41:40.840 --> 01:41:43.239 all of these people. I contacted his attorney and just 2111 01:41:43.319 --> 01:41:44.920 told his attorney that you know, there's gonna be a 2112 01:41:45.000 --> 01:41:47.520 lawsuit with everybody in this community if he doesn't start 2113 01:41:48.880 --> 01:41:51.039 doing their projects. So he got upset that I called 2114 01:41:51.119 --> 01:41:54.319 his attorney, and now he's showing and everybody else wants 2115 01:41:54.359 --> 01:41:55.119 to finish their project. 2116 01:41:56.600 --> 01:41:59.079 His attorney though, how did you know he even had 2117 01:41:59.119 --> 01:42:02.000 an attorney? What I mean, why does he have an attorney? 2118 01:42:03.520 --> 01:42:06.720 I don't how'd you know he had an attorney? 2119 01:42:06.840 --> 01:42:08.880 Oh? I found I found out that he has an 2120 01:42:08.880 --> 01:42:15.359 attorney through a project manager that he fired, who also 2121 01:42:15.479 --> 01:42:17.000 in litigation to get paid. 2122 01:42:17.439 --> 01:42:19.960 I got you. So he has an attorney because other 2123 01:42:20.039 --> 01:42:21.079 people are suing him. 2124 01:42:22.239 --> 01:42:26.640 Yeah, okay, so everybody else has money, so they're just 2125 01:42:26.840 --> 01:42:28.439 kind of like weighing it, waiting at out. 2126 01:42:28.520 --> 01:42:29.279 So now DJ is. 2127 01:42:29.239 --> 01:42:32.039 Showing up out of nowhere because he's getting nervous and 2128 01:42:32.399 --> 01:42:34.960 is going around and installing everybody's windows. 2129 01:42:35.000 --> 01:42:37.159 Now, well that's good, Dan though, I mean he's finishing 2130 01:42:37.199 --> 01:42:37.840 those jobs. 2131 01:42:39.279 --> 01:42:41.720 Yeah, but you know there was one neighbor. He threatened 2132 01:42:41.760 --> 01:42:43.279 them with a lien on their home when it was 2133 01:42:43.359 --> 01:42:44.000 paid in full. 2134 01:42:44.319 --> 01:42:47.960 Yeah, he's threatening me. How's he threatening you? What's he 2135 01:42:48.079 --> 01:42:49.560 threatening to do? Lee in the house? 2136 01:42:50.920 --> 01:42:54.119 Well not, and plus other things. He's like what that 2137 01:42:55.359 --> 01:42:57.800 He goes, I got pictures of your house because he 2138 01:42:57.840 --> 01:43:01.000 took cover cover pictures. Yeah, which are just faith faith 2139 01:43:01.039 --> 01:43:02.000 the pictures from. 2140 01:43:01.920 --> 01:43:04.039 All right, hold on, hold on three oh three, Martina, 2141 01:43:04.119 --> 01:43:06.399 one hour ago. We'll get back. I heard he was 2142 01:43:06.479 --> 01:43:07.520 threatening your life. 2143 01:43:11.000 --> 01:43:14.239 Go with a sure thing Denver's best roofer Excel roofing 2144 01:43:14.359 --> 01:43:17.000 dot com. You don't pay a cent until you're content. 2145 01:43:20.359 --> 01:43:23.520 Time for an insurance check up free no obligation. In comparison, 2146 01:43:23.680 --> 01:43:27.239 call Compass Insurance paying too much your coverage at dozens 2147 01:43:27.239 --> 01:43:28.239 of insurance companies. 2148 01:43:28.359 --> 01:43:30.920 Find out Now three oh three seven seven to one help. 2149 01:43:31.119 --> 01:43:33.760 You'll think you're his only customer when you choose Frank 2150 01:43:33.800 --> 01:43:36.239 durand the real estate Man dot com to list your 2151 01:43:36.279 --> 01:43:39.399 home with Remax Alliance three oh three nine two zero 2152 01:43:39.520 --> 01:43:40.640 sixteen twenty two. 2153 01:43:46.000 --> 01:43:48.840 Ripped News. 2154 01:43:50.479 --> 01:43:51.279 So you don't have. 2155 01:43:53.960 --> 01:43:58.520 Runious as we can. Shoot 's gonna help. 2156 01:43:58.800 --> 01:44:06.399 Come man, this is the Troubleshooter Show. No Tom Martinez, Welcome, Welcome. 2157 01:44:06.039 --> 01:44:08.359 To the only show It's kind. We're here to solve problems, 2158 01:44:08.359 --> 01:44:11.960 answer questions, take complaints, try to make your life just 2159 01:44:12.039 --> 01:44:14.439 a little bit better. We're talking to Eugene. Hey Eugene, 2160 01:44:14.720 --> 01:44:17.159 what I would like to do and I just need 2161 01:44:17.279 --> 01:44:20.279 to catch people up just real quick. Basically, hired a contractor. 2162 01:44:20.560 --> 01:44:23.600 The guy disappeared for three months, didn't have the job finished, 2163 01:44:23.960 --> 01:44:26.720 gave every excuse in the world. According to Eugene, he 2164 01:44:26.800 --> 01:44:29.199 found out from one of the guy's ex employees he 2165 01:44:29.319 --> 01:44:32.960 was actually in Florida basically for the fishing season. Deep 2166 01:44:33.039 --> 01:44:36.039 sea fishing and the guy just wasn't working out. You 2167 01:44:36.119 --> 01:44:39.159 started doing some of your own siding and basically told 2168 01:44:39.199 --> 01:44:41.760 the guy to kiss off. You feel like you paid 2169 01:44:41.840 --> 01:44:44.399 him enough for the work that he did complete. He 2170 01:44:44.600 --> 01:44:48.680 feels as if you owe him more money, right, correct? 2171 01:44:48.840 --> 01:44:51.880 How long ago? When does the last time he worked 2172 01:44:51.920 --> 01:44:52.760 on your property? 2173 01:44:55.800 --> 01:44:56.279 September? 2174 01:44:57.520 --> 01:45:00.760 Well, I've got somewhat good news and he's past the 2175 01:45:00.800 --> 01:45:02.960 point of where he's going to lean you. Now if 2176 01:45:03.039 --> 01:45:05.159 that was the last time he's worked there, so I 2177 01:45:05.199 --> 01:45:08.000 wouldn't be worried about a lean. And if you haven't 2178 01:45:08.000 --> 01:45:11.119 paid him and he doesn't owe you money, and you know, 2179 01:45:11.359 --> 01:45:13.760 he would have to take you to court and he 2180 01:45:13.840 --> 01:45:17.479 would basically have to prove to a judge that you 2181 01:45:17.680 --> 01:45:20.399 owe him money and get a judgment and then go 2182 01:45:20.520 --> 01:45:22.920 after you to collect a judgment. I mean, you're you're 2183 01:45:22.960 --> 01:45:24.760 in a position. A lot of people that call this 2184 01:45:24.840 --> 01:45:27.880 show aren't in a lot of people overpaid or already 2185 01:45:27.920 --> 01:45:30.479 paid him the money and got nothing done. You're actually 2186 01:45:30.560 --> 01:45:34.000 in a decent position. You just got to prove most likely, 2187 01:45:34.239 --> 01:45:36.840 just have to prove the value of what he did 2188 01:45:37.000 --> 01:45:38.640 equaled what he already got paid. 2189 01:45:41.000 --> 01:45:43.479 Right, and he's extorting me as well, there's criminal charges. 2190 01:45:43.880 --> 01:45:45.000 How's he extorting you? 2191 01:45:46.520 --> 01:45:51.760 Because he sent me emails saying that if you don't 2192 01:45:51.840 --> 01:45:56.800 pay me this, I'm going to Uh. He's literally saying, 2193 01:45:56.840 --> 01:46:00.199 I'm going to tell your insurance company that you broke 2194 01:46:00.239 --> 01:46:04.039 all your windows, which is totally a fictional lie. 2195 01:46:05.640 --> 01:46:05.800 Yeah. 2196 01:46:05.800 --> 01:46:10.479 I mean, okay, but who cares then it? Who cares 2197 01:46:10.520 --> 01:46:14.199 if he tells your insurance company that did you show 2198 01:46:14.239 --> 01:46:15.079 that to the cops? 2199 01:46:16.399 --> 01:46:18.119 Yeah? I showed that to the police. 2200 01:46:18.239 --> 01:46:20.680 I mean that is extortion, and in a little bit 2201 01:46:20.720 --> 01:46:23.039 of a way that could possibly be framed that way. 2202 01:46:23.079 --> 01:46:25.840 I mean, this guy sounds like he's kind of crazy. 2203 01:46:26.159 --> 01:46:28.079 Let me ask you this. If I talk to him, 2204 01:46:29.800 --> 01:46:32.199 would he tell me that you legitimately owe him the 2205 01:46:32.199 --> 01:46:35.079 money and he's pissed, and that you legitimately broke the windows? 2206 01:46:36.640 --> 01:46:41.000 He probably wouldn't knowing him because he worked on scare tactics. 2207 01:46:41.039 --> 01:46:43.119 And I found out that from the project managers who 2208 01:46:43.159 --> 01:46:45.760 got fired and didn't get paid for their commissions. He 2209 01:46:45.840 --> 01:46:48.840 said that they work on scare tactics like a prior contractor. 2210 01:46:49.960 --> 01:46:54.560 His his his family got threatened because as soon as 2211 01:46:54.600 --> 01:46:58.520 as soon as that guy owes commission, he fires his Probably. 2212 01:46:58.560 --> 01:47:01.359 Can we call him? Would you give us what's his name? 2213 01:47:03.640 --> 01:47:06.159 Dj blythe do you mind if we call him? 2214 01:47:07.399 --> 01:47:07.600 Sure? 2215 01:47:07.720 --> 01:47:10.039 All right, hold on a second, Kelly, to me a 2216 01:47:10.119 --> 01:47:12.560 favorite get dj On. I'd love to hear his side 2217 01:47:12.600 --> 01:47:14.920 of the story. I don't know, you know what's going 2218 01:47:15.000 --> 01:47:17.720 on here. I don't know if the value of the work. 2219 01:47:18.560 --> 01:47:20.680 I think what we really need is someone to look 2220 01:47:20.720 --> 01:47:22.920 at it and say, Okay, the roof would be X amount, 2221 01:47:23.319 --> 01:47:26.880 the windows would be X amount. He received twenty five thousand, 2222 01:47:27.399 --> 01:47:29.920 and this this work would have been twenty five thousand. 2223 01:47:29.960 --> 01:47:33.279 Look at his insurance estimate. That's very easy, and. 2224 01:47:33.359 --> 01:47:36.000 That would have all that it would Actually, I bet 2225 01:47:36.079 --> 01:47:39.439 he has that too, Hey, Kelly or Dragon, tell her 2226 01:47:39.520 --> 01:47:42.159 to ask him to send over the insurance info as 2227 01:47:42.239 --> 01:47:45.039 well so we can see what was done and look 2228 01:47:45.079 --> 01:47:47.720 at the pricing on it. But I'd love to hear 2229 01:47:47.840 --> 01:47:50.279 his side of this story. I really would. I mean, 2230 01:47:50.960 --> 01:47:53.199 do you guys ever come up with just in your 2231 01:47:53.239 --> 01:47:56.319 business as contractors? Have you ever seen a guy bust 2232 01:47:56.399 --> 01:47:59.199 his own windows out? I mean, that's like kind of crazy. 2233 01:47:59.399 --> 01:48:02.880 Actually was a funny one. It actually was a door 2234 01:48:02.960 --> 01:48:06.399 knocker that and the guy caught him on ring coming 2235 01:48:06.479 --> 01:48:08.159 up and knocking on the door and then said, oh, 2236 01:48:08.319 --> 01:48:10.640 let's get a little more damage on your house. And 2237 01:48:10.720 --> 01:48:13.439 again the person answer the phone and they wrote on 2238 01:48:13.520 --> 01:48:15.800 the sheet, oh, I see you have window damage. But 2239 01:48:15.920 --> 01:48:19.199 the dumb door knocker actually did it on the and 2240 01:48:19.279 --> 01:48:21.279 there was a cover over the front door, so there's 2241 01:48:21.319 --> 01:48:22.399 no way Hale could have hit that. 2242 01:48:22.920 --> 01:48:23.600 Oh my god. 2243 01:48:23.800 --> 01:48:26.279 They had him on ring damaging the door and they 2244 01:48:26.399 --> 01:48:27.039 hit the window. 2245 01:48:27.359 --> 01:48:28.279 Why would he do that? 2246 01:48:28.680 --> 01:48:30.720 Just an idiot? And I don't I can't remember. 2247 01:48:30.720 --> 01:48:31.319 This was on the show. 2248 01:48:31.399 --> 01:48:33.479 So the homeowner had nothing to do with it. 2249 01:48:33.680 --> 01:48:34.880 Right, No, had nothing to it. 2250 01:48:35.079 --> 01:48:38.319 There wasn't that on this show too, that some roofer 2251 01:48:38.319 --> 01:48:40.760 wud go up or the roofers goes up on the 2252 01:48:40.840 --> 01:48:42.359 roof and starts tearing shingles off. 2253 01:48:42.479 --> 01:48:45.279 Yeah, that was on this I think that happens a lot, 2254 01:48:46.359 --> 01:48:50.319 these door knockers. I can't stand door knockers. Listen. You know, 2255 01:48:50.520 --> 01:48:53.239 if your neighbor's roof's getting done by that company and 2256 01:48:53.319 --> 01:48:54.720 they want to come over and talk to you or 2257 01:48:54.800 --> 01:48:58.039 you engage with them, that's one thing. But these big 2258 01:48:58.199 --> 01:49:01.920 big companies, man, let face that they show up from Texas. 2259 01:49:02.319 --> 01:49:05.359 In fact, they're just you know, Matt you're, you know, 2260 01:49:06.239 --> 01:49:09.199 being a public adjuster. I know other public adjusters. I 2261 01:49:09.319 --> 01:49:12.479 know one named Freddie that I knew years and years 2262 01:49:12.520 --> 01:49:15.119 ago that would come on the show. But this is 2263 01:49:15.159 --> 01:49:18.079 all Freddie does. Wherever the storm is is where Freddie's at. 2264 01:49:18.560 --> 01:49:21.920 So Freddie's in Texas and Florida and Oklahoma. I mean 2265 01:49:22.039 --> 01:49:24.920 Freddie jumps around for the company he works for, right 2266 01:49:25.159 --> 01:49:27.640 and you know that's it. I mean Freddie's not here 2267 01:49:28.560 --> 01:49:31.279 later on in the day, I mean he's gone. And 2268 01:49:31.399 --> 01:49:34.079 some of these roofers are the same way. They show 2269 01:49:34.159 --> 01:49:36.239 up Mark. I can't think of the name of the 2270 01:49:36.359 --> 01:49:39.119 huge one, but there's one that's massive all over the 2271 01:49:39.239 --> 01:49:42.479 country and they just have salespeople that show up after 2272 01:49:42.560 --> 01:49:45.039 a hell storm. But the problem is you have any 2273 01:49:45.159 --> 01:49:48.640 work that needs to be done, any kind of warranty work. 2274 01:49:48.680 --> 01:49:49.159 They're gone. 2275 01:49:49.319 --> 01:49:52.119 They're gone. Man, You've got to like figure out where 2276 01:49:52.199 --> 01:49:54.960 they are when they get back, and most likely you're 2277 01:49:55.000 --> 01:49:57.119 not going to see him again until there's another storm. 2278 01:49:57.359 --> 01:49:59.960 They're the area. There's a lay that owned Genesis Room. 2279 01:50:00.720 --> 01:50:03.600 I'm Genesis totally sterious for Genesis Rufy. She sold the 2280 01:50:03.720 --> 01:50:06.000 rights to her name to it out of state company 2281 01:50:06.319 --> 01:50:10.000 and they did half ass work and sure enough get calls. 2282 01:50:10.520 --> 01:50:12.720 We really didn't because it was it was separate. But 2283 01:50:12.800 --> 01:50:15.439 then then also she's getting these calls and she goes, well, 2284 01:50:15.560 --> 01:50:17.319 I let somebody else use my name. 2285 01:50:17.880 --> 01:50:19.640 And then she well, we got a problem with the roof. 2286 01:50:19.680 --> 01:50:21.960 It's your name, and she goes she went out of business. 2287 01:50:22.159 --> 01:50:24.600 Oh my god, she got like tenant, nothing to. 2288 01:50:24.560 --> 01:50:25.239 Do, nothing to do that. 2289 01:50:25.319 --> 01:50:27.560 She got ten grandfront for using her name and her 2290 01:50:27.600 --> 01:50:30.079 license and put bankrupt. 2291 01:50:31.439 --> 01:50:32.239 Oh my god. 2292 01:50:32.560 --> 01:50:34.079 So there's a lot of scum out there. 2293 01:50:34.479 --> 01:50:37.600 Oh my god, it's crazy. What's like, what was the 2294 01:50:37.640 --> 01:50:38.720 biggest storm this year? 2295 01:50:39.439 --> 01:50:41.319 It wasn't. I mean, it was just okay, I mean 2296 01:50:41.479 --> 01:50:42.239 it's not a big year. 2297 01:50:42.319 --> 01:50:46.760 No, we had spotty storms, you know, not one big massive. 2298 01:50:46.760 --> 01:50:49.760 Step fires we have any We really didn't have any fires. 2299 01:50:49.800 --> 01:50:50.520 Do we know? 2300 01:50:50.960 --> 01:50:53.239 The year before this we finally had it that was decent. 2301 01:50:53.279 --> 01:50:55.039 But prior to that was four years with no storm. 2302 01:50:55.119 --> 01:50:56.560 So it was nice because we've got a lot of 2303 01:50:56.640 --> 01:50:57.520 really a lot of scum. 2304 01:50:58.239 --> 01:51:01.039 How about it, Like California of those fires. I mean, 2305 01:51:01.119 --> 01:51:02.760 do you ever go, hey, I'm going to go out there. 2306 01:51:03.439 --> 01:51:05.640 I'm looking at it. Yeah, But luckily I can do 2307 01:51:05.680 --> 01:51:06.520 a lot of that remotely. 2308 01:51:06.720 --> 01:51:10.039 Well, most of that is going to be just complete loss, a. 2309 01:51:10.079 --> 01:51:11.840 Lot of that, but a lot of smoke claims too. 2310 01:51:12.600 --> 01:51:13.239 So I've got. 2311 01:51:13.159 --> 01:51:15.079 Contract lot of money in the smoke clams for you. 2312 01:51:15.399 --> 01:51:18.000 No contractors out there that I have relationships with, and 2313 01:51:18.399 --> 01:51:20.840 I can work these claims remotely with their feedback. 2314 01:51:21.000 --> 01:51:22.880 Got a lot of people don't even realize they have 2315 01:51:23.000 --> 01:51:25.800 smoke damage, right, I mean like a lot. There's probably 2316 01:51:25.880 --> 01:51:28.279 people with smoke damage still from the Boulder fires have 2317 01:51:28.439 --> 01:51:28.880 no idea. 2318 01:51:29.079 --> 01:51:31.279 Well, you got to do is test it, you know, 2319 01:51:31.439 --> 01:51:33.680 and it'll tell you that the results will tell you 2320 01:51:33.760 --> 01:51:34.399 how about it is. 2321 01:51:34.640 --> 01:51:36.920 And that's it, and then you get hell hold of 2322 01:51:36.960 --> 01:51:37.920 the insurance company. 2323 01:51:38.119 --> 01:51:39.760 Well I can get the insurance company to pay for 2324 01:51:39.800 --> 01:51:40.520 the test usually. 2325 01:51:40.640 --> 01:51:43.039 You know, Boulder, they were what was it, ninety eight 2326 01:51:43.199 --> 01:51:44.720 percent were underinsured? 2327 01:51:44.880 --> 01:51:45.000 Right? 2328 01:51:45.720 --> 01:51:46.760 Did you work some of those? 2329 01:51:46.880 --> 01:51:47.479 A bunch of those? 2330 01:51:47.600 --> 01:51:50.680 Did you work any that were just full total losses? 2331 01:51:50.960 --> 01:51:51.159 Yeah? 2332 01:51:51.800 --> 01:51:55.359 And so there's a category called building extension in the policy, 2333 01:51:55.560 --> 01:51:59.720 So that helped offset the underinsured part somewhat, but a 2334 01:51:59.760 --> 01:52:02.119 lot they're still under Yeah, a lot of people are 2335 01:52:02.600 --> 01:52:03.319 just upside down. 2336 01:52:03.600 --> 01:52:06.079 So in other words, when all said and done, they 2337 01:52:06.199 --> 01:52:09.720 still whatever on their mortgage of course, and the cost 2338 01:52:09.800 --> 01:52:11.600 to rebuild they have to come out of pocket. I 2339 01:52:11.680 --> 01:52:13.319 mean they just simply didn't have the coverage. 2340 01:52:13.359 --> 01:52:13.600 That's it. 2341 01:52:14.239 --> 01:52:16.159 And I've been a lot of businesses were put under 2342 01:52:16.239 --> 01:52:16.439 with that. 2343 01:52:16.880 --> 01:52:17.039 Well. 2344 01:52:17.039 --> 01:52:19.560 A lot of people use their personal property coverage to 2345 01:52:19.680 --> 01:52:22.640 help reconstruction. So in other words, if they're at their 2346 01:52:22.680 --> 01:52:24.880 house burned to the ground, they got two hundred thousand 2347 01:52:25.039 --> 01:52:29.199 in stuff. Yeah, use that to help, you know, offset 2348 01:52:29.279 --> 01:52:29.920 the delta. 2349 01:52:29.920 --> 01:52:32.319 You can buy your stuff little by little, right, God. 2350 01:52:32.199 --> 01:52:35.039 The insurance game is crazy, man, it really is crazy. 2351 01:52:35.159 --> 01:52:36.960 All right, folks. We got some lines open three O 2352 01:52:37.079 --> 01:52:39.359 three seven one three eight two five five. Kelly's going 2353 01:52:39.439 --> 01:52:41.399 to try to get that contractor on hold tight. 2354 01:52:47.960 --> 01:52:51.239 Go with a sure thing Denver's Best roofer Excel Roofing 2355 01:52:51.359 --> 01:52:53.960 dot com. You don't pay a cent until you're content. 2356 01:52:57.359 --> 01:53:00.520 Time for an insurance check up, free no obligation comparison 2357 01:53:00.680 --> 01:53:04.199 call Compass insurance paying too much your coverage at dozens 2358 01:53:04.239 --> 01:53:06.960 of insurance companies find out now three oh three seven 2359 01:53:07.079 --> 01:53:09.880 seven to one help. You'll think you're his only customer 2360 01:53:09.920 --> 01:53:12.119 when you choose Frank durand the Real estate Man dot 2361 01:53:12.199 --> 01:53:15.520 com to list your home with Remax Alliance three oh 2362 01:53:15.560 --> 01:53:17.479 three nine two zero sixteen twenty two. 2363 01:53:35.640 --> 01:53:37.840 All right, three oh three seven one three A two 2364 01:53:37.960 --> 01:53:40.920 five five three oh three Martino, You've been ripped off 2365 01:53:41.000 --> 01:53:43.760 taking advantage of Hey, Kelly, did we reach out to 2366 01:53:43.880 --> 01:53:44.720 that contractor? 2367 01:53:45.000 --> 01:53:45.720 We sure did. 2368 01:53:45.840 --> 01:53:46.720 Did you talk to him? 2369 01:53:46.880 --> 01:53:47.319 I did? 2370 01:53:47.560 --> 01:53:47.720 Oh? 2371 01:53:47.880 --> 01:53:48.319 You did? 2372 01:53:48.840 --> 01:53:52.600 And just to hold on to remind people, Eugene says, 2373 01:53:52.640 --> 01:53:55.239 this guy's trying to shake him down for extra money, 2374 01:53:55.560 --> 01:53:59.960 trying to extort them. He's actually threatening people, according to Eugene. 2375 01:54:00.479 --> 01:54:02.479 And what did he have to say? I was dying 2376 01:54:02.520 --> 01:54:03.800 to hear his side of the story. 2377 01:54:04.119 --> 01:54:09.159 Yeah, So turns out there is He can't really talk 2378 01:54:09.199 --> 01:54:12.600 about it right now because he's working his lawyer is 2379 01:54:12.680 --> 01:54:14.720 working with Eugene's lawyer. 2380 01:54:16.039 --> 01:54:21.000 Eugene, did you hire an attorney? Stay on, Kelly? Hello, 2381 01:54:21.680 --> 01:54:22.920 did you hire an attorney? 2382 01:54:24.319 --> 01:54:24.520 I have? 2383 01:54:24.680 --> 01:54:28.159 I have this thing called attorney insurance. 2384 01:54:28.439 --> 01:54:30.680 Okay, I understand, Keep going, Kelly. 2385 01:54:31.560 --> 01:54:35.000 So he actually indicated that he would come on. Oh good, 2386 01:54:35.159 --> 01:54:39.279 but he just can't come on until Monday because his attorney, 2387 01:54:39.319 --> 01:54:42.319 his counsel is working with Okay, Jean's counsel. 2388 01:54:43.079 --> 01:54:47.880 But he did say that there might be a possible. 2389 01:54:47.560 --> 01:54:52.079 Counter suit for slander and some things that Eugene has 2390 01:54:52.159 --> 01:54:56.119 been doing in the neighborhood that he feels is unfair. 2391 01:54:56.279 --> 01:54:59.840 Well, Eugene, you realize it talked to that everybody listening 2392 01:55:00.039 --> 01:55:03.640 out there. You know, you just can't lie, I mean, 2393 01:55:03.840 --> 01:55:06.760 slanders if you're lying about something. If Eugene came on 2394 01:55:06.880 --> 01:55:09.800 and said, oh, this guy's you know, he's been arrested 2395 01:55:09.960 --> 01:55:12.960 for you know, assault on a child or something like that, 2396 01:55:13.119 --> 01:55:16.880 and it's fabricated, that's actionable. You should never do that. 2397 01:55:17.399 --> 01:55:20.039 But if Eugene's telling his neighbors, and I'm just telling 2398 01:55:20.119 --> 01:55:22.680 this for people listening, if you tell your neighbors, I 2399 01:55:22.760 --> 01:55:25.520 can't stand the job I did. I can't stand working 2400 01:55:25.600 --> 01:55:28.000 with the guy. He was gone for X amount of time. 2401 01:55:28.239 --> 01:55:31.119 There's no problem with that. In fact, if it's all true, 2402 01:55:31.159 --> 01:55:33.920 there's no problem buying a billboard and putting it on 2403 01:55:34.000 --> 01:55:37.079 a billboard for that matter. So there's no issues there. So, 2404 01:55:37.359 --> 01:55:40.039 I mean, everything you've told us is true, right, Eugene. 2405 01:55:40.119 --> 01:55:42.560 I mean, I can't think of anything that he's said 2406 01:55:42.640 --> 01:55:45.359 that I would call libelists. 2407 01:55:45.600 --> 01:55:48.239 He also mentioned insurance fraud. 2408 01:55:49.159 --> 01:55:52.439 Yeah, well, Eugene said he's threatening to call the insurance 2409 01:55:52.479 --> 01:55:55.039 company and say that he busted out all his windows. 2410 01:55:55.439 --> 01:55:58.199 I mean, or insurance companies. Guys that dumb? Can they 2411 01:55:58.279 --> 01:56:00.279 tell that? Ever, it's between someone throwing a rind through 2412 01:56:00.319 --> 01:56:01.840 their window and hail damage. 2413 01:56:01.920 --> 01:56:04.319 They're going to have the report of the window damage 2414 01:56:04.319 --> 01:56:08.159 from their side visit, so that that's out the window. 2415 01:56:08.279 --> 01:56:11.039 Yeah, I mean it's kind of crazy. I mean I 2416 01:56:11.239 --> 01:56:14.399 wouldn't worry about that. I mean, Eugene, I'm not sure, Like, 2417 01:56:14.560 --> 01:56:15.319 what's he going to do? 2418 01:56:15.640 --> 01:56:15.800 Well? 2419 01:56:16.760 --> 01:56:20.359 Well, what he did is he I'm sure you know 2420 01:56:20.479 --> 01:56:22.479 he knows about However, reports where they take like pictures 2421 01:56:22.479 --> 01:56:25.399 of your home from like the sidewalk. So what he's 2422 01:56:25.439 --> 01:56:27.760 trying to say is that he took pictures from the sidewalk, 2423 01:56:28.159 --> 01:56:31.039 he doesn't see any damage, and now he's going to 2424 01:56:31.079 --> 01:56:33.600 turn around and tell them that I damaged my windows 2425 01:56:33.920 --> 01:56:36.199 and my house falls in line with every house in 2426 01:56:36.239 --> 01:56:36.840 the neighborhood. 2427 01:56:36.960 --> 01:56:39.199 Why would you even Why are you even giving this 2428 01:56:39.359 --> 01:56:41.520 any other thought? I like where you're at on this 2429 01:56:41.760 --> 01:56:45.439 because you have an attorney involved. They're talking to his attorney. 2430 01:56:45.840 --> 01:56:48.439 He doesn't owe you money, so you don't have to 2431 01:56:48.479 --> 01:56:51.479 worry about losing money in this deal. Let the attorneys 2432 01:56:51.560 --> 01:56:53.279 kind of work it out. But the bottom line is 2433 01:56:53.359 --> 01:56:55.159 the guy's going to have to sue you. And if 2434 01:56:55.199 --> 01:56:57.640 he's threatening you, I do exactly what you did. I'd 2435 01:56:57.680 --> 01:56:59.920 call the police. Now I didn't think to ask you that, 2436 01:57:00.239 --> 01:57:03.479 But is it possible? Did you get a temporary restraining 2437 01:57:03.600 --> 01:57:04.359 order on this guy? 2438 01:57:06.039 --> 01:57:08.000 When I spoke to my attorney, he said, we have 2439 01:57:08.159 --> 01:57:10.520 to wait and see because they're trying to get them 2440 01:57:10.520 --> 01:57:13.640 for extortion, because it's kind of like a rare case 2441 01:57:13.760 --> 01:57:16.760 that he's threatening you with something to get you to 2442 01:57:16.840 --> 01:57:17.319 do something. 2443 01:57:17.479 --> 01:57:20.720 Yeah, I mean it is. That is a form of 2444 01:57:20.880 --> 01:57:23.680 extortion in my non legal opinion. 2445 01:57:24.920 --> 01:57:25.119 Yep. 2446 01:57:25.439 --> 01:57:27.840 So the police are investigating it and they're going through 2447 01:57:27.880 --> 01:57:30.520 it today tomorrow, and they're gonna have some detectives in there. 2448 01:57:30.960 --> 01:57:32.840 I sent them the emails that he sent me, which 2449 01:57:32.840 --> 01:57:33.479 I also sent you. 2450 01:57:33.720 --> 01:57:36.199 Was there was there more than just the window thing? 2451 01:57:36.399 --> 01:57:41.279 Was there more kind of veil threats or what I'm 2452 01:57:41.279 --> 01:57:41.880 gonna Uh? 2453 01:57:43.720 --> 01:57:45.920 There was a point where he was saying, good luck 2454 01:57:45.960 --> 01:57:49.079 ever getting insurance again. You're never going to be able 2455 01:57:49.119 --> 01:57:50.560 to insurance. Sure you're home? 2456 01:57:52.000 --> 01:57:52.560 Wow this guy? 2457 01:57:53.920 --> 01:57:55.720 Yeah, yeah, I sent him two emails. I mean, he's 2458 01:57:55.800 --> 01:57:57.640 why he man, this guy can create stories up like 2459 01:57:57.720 --> 01:57:58.560 you couldn't believe. 2460 01:57:58.600 --> 01:58:01.039 I'd loved it. I loved to talk to them. Let 2461 01:58:01.119 --> 01:58:03.800 me make sure we have all your information. I put 2462 01:58:03.840 --> 01:58:07.039 them on hold. We're gonna have them on Monday. According 2463 01:58:07.079 --> 01:58:09.159 to him, Well, you know, we enter into this stuff 2464 01:58:09.199 --> 01:58:11.800 with the benefit of the down Guys, how many times, 2465 01:58:12.600 --> 01:58:16.000 Dmitri Susan, how many times do we hear one side 2466 01:58:16.039 --> 01:58:19.840 of the story and then it's like a completely different 2467 01:58:19.880 --> 01:58:20.840 world on the other side. 2468 01:58:20.920 --> 01:58:21.920 Mark it happens. 2469 01:58:22.039 --> 01:58:22.439 For sure. 2470 01:58:23.079 --> 01:58:24.359 This guy sounds straight up. 2471 01:58:24.439 --> 01:58:26.680 But man, I will say too, the Hubb report is 2472 01:58:26.800 --> 01:58:27.279 really hard. 2473 01:58:27.319 --> 01:58:29.800 In those pictures seeing damage. You have to get up 2474 01:58:29.920 --> 01:58:32.760 close pictures a Hubb report, you're standing far away from that. 2475 01:58:32.920 --> 01:58:33.960 It's not even made for that. 2476 01:58:34.199 --> 01:58:36.000 No it's not. But I mean they have to measure 2477 01:58:36.039 --> 01:58:37.800 the house, not seed damage in them. 2478 01:58:38.399 --> 01:58:42.560 It's absolutely where said pictures from the insurance company. They're 2479 01:58:42.560 --> 01:58:43.560 gonna have their own picture. 2480 01:58:43.560 --> 01:58:45.680 And most of the windows with hail damage are more 2481 01:58:45.720 --> 01:58:47.960 of the seals, right, I mean, you don't find. 2482 01:58:47.840 --> 01:58:50.279 Like sometimes you get, you know, especially vinyl windows, you 2483 01:58:50.319 --> 01:58:50.960 actually get holes. 2484 01:58:51.079 --> 01:58:54.319 Yeah, but you're not gonna have like every window blown out, right. 2485 01:58:55.039 --> 01:58:57.520 It won't be the glass necessarily, it'll be the frame 2486 01:58:57.600 --> 01:58:58.119 of the window. 2487 01:58:58.199 --> 01:58:58.439 Ship. 2488 01:58:58.760 --> 01:59:01.279 Yeah, I wonder if people have ever got like it 2489 01:59:01.439 --> 01:59:04.760 just sounds crazy, but like frozen paintballs and then just 2490 01:59:04.840 --> 01:59:07.000 go up and hit their siding or something. I mean, 2491 01:59:07.079 --> 01:59:10.239 that's like outright theft. But I bet this stuff happens 2492 01:59:10.279 --> 01:59:10.800 all the time. 2493 01:59:10.920 --> 01:59:12.920 We've only been part of that once where somebody actually 2494 01:59:12.920 --> 01:59:14.840 went on the roof and took rocks and hit the roof, 2495 01:59:14.880 --> 01:59:15.960 and then they tried blaming us. 2496 01:59:16.000 --> 01:59:18.800 I'm like, no, it was here when the adjuster came here. 2497 01:59:18.840 --> 01:59:19.399 We didn't do that. 2498 01:59:19.720 --> 01:59:22.640 That's crazy. Yeah, it's people are nuts, man. I mean, 2499 01:59:22.680 --> 01:59:25.680 that's big time trouble. You get caught for insurance fraud 2500 01:59:25.680 --> 01:59:28.439 and I don't think Eugene there's any case against him there. 2501 01:59:28.479 --> 01:59:30.600 That's not what I'm saying. But I mean you can 2502 01:59:30.720 --> 01:59:33.239 get in big trouble and I bet you can't get 2503 01:59:33.319 --> 01:59:36.960 insurance after that. I mean, really, I'd like to ask 2504 01:59:37.000 --> 01:59:39.840 compass at just for the hell of it, actually do 2505 01:59:40.000 --> 01:59:42.119 me a favor and get Compass on. We got one 2506 01:59:42.159 --> 01:59:44.600 line open. By the way, three h three Martino, Hey, 2507 01:59:44.720 --> 01:59:49.840 I really appreciate you holding so long. Jay Jay. What's 2508 01:59:49.880 --> 01:59:51.119 going on with your mom's house? 2509 01:59:52.840 --> 01:59:56.119 Okay, So here's this is just me having some very 2510 01:59:56.199 --> 02:00:00.359 interesting suspicions about some family members. I personally you don't 2511 02:00:00.439 --> 02:00:02.600 get along with real well or trust a lot. 2512 02:00:02.800 --> 02:00:04.079 So let me give you this. 2513 02:00:04.199 --> 02:00:04.720 This is weird. 2514 02:00:05.640 --> 02:00:09.119 When my mom died, my one of my sisters is 2515 02:00:09.239 --> 02:00:13.239 the executor, so she's does other thing. The house gets sold, 2516 02:00:13.680 --> 02:00:17.720 and it was sold, in most of our opinions, way 2517 02:00:17.920 --> 02:00:22.840 too cheap, but whatever, we weren't the bosses. So right 2518 02:00:23.119 --> 02:00:26.239 shortly after that, my brother sends me a link to 2519 02:00:26.359 --> 02:00:29.920 something that shows that the household like sixty days later 2520 02:00:30.039 --> 02:00:33.279 for about a half a million more then it sold 2521 02:00:33.920 --> 02:00:36.880 out of the estate got it And I went, whoa, okay, 2522 02:00:37.600 --> 02:00:41.800 because my brother and noun sister are very deep pocket, 2523 02:00:41.880 --> 02:00:44.439 say I suspect. I'll just come out with it that 2524 02:00:44.600 --> 02:00:47.479 they bought the house keep from my sister's slash estate 2525 02:00:48.199 --> 02:00:50.560 and flipped it for way, way, way more. 2526 02:00:50.680 --> 02:00:53.319 And how long after they purchased it, like, give me 2527 02:00:53.399 --> 02:00:54.399 a time frame. 2528 02:00:55.600 --> 02:00:56.800 About sixty days? 2529 02:00:57.119 --> 02:00:59.760 Oh my god? So how much did how much did 2530 02:00:59.800 --> 02:01:00.880 the state sell it for? 2531 02:01:02.560 --> 02:01:04.039 About six hundred and then. 2532 02:01:04.000 --> 02:01:07.640 How much did they sell it for sixty days later? 2533 02:01:09.079 --> 02:01:10.720 A little over a million? Two? 2534 02:01:10.880 --> 02:01:14.279 Well that's crazy, I mean, there's a. I mean, that's crazy. 2535 02:01:15.640 --> 02:01:16.439 I thought so too. 2536 02:01:16.640 --> 02:01:18.840 So did you ask them, like, what the hell's going on? 2537 02:01:19.920 --> 02:01:23.199 Well, I've been kind of stewing on this one a 2538 02:01:23.199 --> 02:01:25.720 little bit, so I got on my baptop and I 2539 02:01:26.199 --> 02:01:30.199 googled the address. Now get this on every single real 2540 02:01:30.319 --> 02:01:33.399 estate site Google Maps. It doesn't matter where you go. Yeah, 2541 02:01:33.760 --> 02:01:35.680 the house is black out. If you go to the 2542 02:01:35.760 --> 02:01:38.800 earl of you, the house is black, the cars are black. 2543 02:01:39.720 --> 02:01:42.479 I've seen that before. I've seen that. I don't know 2544 02:01:42.600 --> 02:01:44.319 how they do that, but I have seen that. 2545 02:01:44.479 --> 02:01:46.520 Yeah, you can do that. Google offers do that option. 2546 02:01:47.760 --> 02:01:52.880 All this weirdness in my How long ago did this transpire? Jay? 2547 02:01:52.960 --> 02:01:57.039 This sale this household. 2548 02:01:58.119 --> 02:01:58.880 In the last year. 2549 02:01:59.279 --> 02:02:03.439 So once sister tell me again, breakdown who sold it to? 2550 02:02:03.520 --> 02:02:03.680 Who? 2551 02:02:05.199 --> 02:02:09.479 Okay, I'm guessing, I'm because I'm suspicious. I'm guessing the 2552 02:02:09.560 --> 02:02:15.039 sister running the estate sold it to another sister had 2553 02:02:15.079 --> 02:02:17.039 a very very very discounted rate. 2554 02:02:17.119 --> 02:02:19.199 Well, I get the discounted rate, But how come you 2555 02:02:19.319 --> 02:02:21.479 don't know who the estate sold it to? 2556 02:02:22.880 --> 02:02:26.680 Because I'm I'm in no loops with anything there. I'm 2557 02:02:26.800 --> 02:02:27.960 just a little peono. 2558 02:02:28.079 --> 02:02:29.680 Yeah, but weren't you supposed to get a cut? 2559 02:02:30.960 --> 02:02:31.079 Oh? 2560 02:02:31.199 --> 02:02:33.439 Yeah, I got my I got my fair share of 2561 02:02:33.560 --> 02:02:35.720 what little was left after my sister. 2562 02:02:36.119 --> 02:02:38.600 Hold On, man, I want to get this is this 2563 02:02:38.760 --> 02:02:42.000 sounds really crazy? Can you get Mackenzie on for me? 2564 02:02:42.079 --> 02:02:44.560 Hold type, man, hold on, Let's get one of our 2565 02:02:44.600 --> 02:02:47.640 attorneys on just to run this scenario by him. I 2566 02:02:47.760 --> 02:02:51.439 don't understand why this guy can't figure out how much 2567 02:02:51.600 --> 02:02:55.239 the estate sold it for exactly and who they sold 2568 02:02:55.279 --> 02:02:57.359 it to. I mean, I can't figure out why that 2569 02:02:57.399 --> 02:02:59.600 wouldn't happen. I think that would be public record. 2570 02:03:00.000 --> 02:03:02.000 Hey, Mark, I think he does know how much it's 2571 02:03:02.039 --> 02:03:07.439 sold for. He just doesn't know to whom. But yeah, 2572 02:03:07.479 --> 02:03:09.239 but he can verify all of that. He can go 2573 02:03:09.399 --> 02:03:11.279 to the authority that records. 2574 02:03:12.439 --> 02:03:12.800 Or something. 2575 02:03:12.960 --> 02:03:16.199 Well, you can look up the LSC and the Secretary 2576 02:03:16.239 --> 02:03:18.359 of States office to see if you can draw a 2577 02:03:18.359 --> 02:03:19.079 connection between. 2578 02:03:19.279 --> 02:03:21.000 You might be able to. I mean, but if these 2579 02:03:21.039 --> 02:03:24.199 guys are this kind of crazy, Hey, Eugene, really quick, 2580 02:03:24.239 --> 02:03:26.079 while we get our attorney on, let me ask you this. 2581 02:03:26.640 --> 02:03:28.680 Did you go to the county and see who it's 2582 02:03:28.720 --> 02:03:29.079 sold to? 2583 02:03:33.560 --> 02:03:35.920 That's j Eugene, is the contract? 2584 02:03:35.960 --> 02:03:37.920 Oh oh my goodness, I am so sorry. I had 2585 02:03:37.960 --> 02:03:41.239 a Martino moment. Hey, Jay, did you go Did you 2586 02:03:41.439 --> 02:03:43.720 actually go to the county to see. 2587 02:03:45.159 --> 02:03:49.039 I honestly a little bit naive about that stuff. I 2588 02:03:49.039 --> 02:03:51.560 wouldn't actually know how to follow the money. 2589 02:03:52.039 --> 02:03:53.640 No, no, no, I don't care about that. Hold on, 2590 02:03:53.760 --> 02:03:56.239 hold on, Kelly, get his address and then you can 2591 02:03:56.319 --> 02:03:58.720 run to the county and just look up the address, Dimitri, 2592 02:03:58.760 --> 02:03:59.359 you and how to do that? 2593 02:03:59.479 --> 02:03:59.600 Right? 2594 02:04:00.319 --> 02:04:02.840 Oh, I can do it. Three oh three seven one 2595 02:04:02.920 --> 02:04:05.159 three A two five five. I just need the address. 2596 02:04:05.199 --> 02:04:09.680 Everybody hold tight, James a victim of discrimination. We're going 2597 02:04:09.760 --> 02:04:12.239 to dive into that and then hopefully we get our 2598 02:04:12.279 --> 02:04:15.239 attorney onto Helthare. Everybody hold hold, hold TIGHTE. 2599 02:04:21.239 --> 02:04:24.479 Go with a sure thing Denver's Best roofer Excel Roofing 2600 02:04:24.600 --> 02:04:27.239 dot com. You don't pay a cent until you're content. 2601 02:04:30.640 --> 02:04:33.760 Time for an insurance check up, free, no obligation comparison 2602 02:04:33.960 --> 02:04:37.479 call Compass Insurance paying too much your coverage at dozens 2603 02:04:37.520 --> 02:04:40.239 of insurance companies find out now three oh three seven 2604 02:04:40.359 --> 02:04:43.119 seven to one help. You'll think you're his only customer 2605 02:04:43.199 --> 02:04:45.359 when you choose Frank durand the real estate Man dot 2606 02:04:45.479 --> 02:04:48.760 com to list your home with Remax Alliance three oh 2607 02:04:48.800 --> 02:04:50.920 three nine two zero sixteen twenty two. 2608 02:04:53.039 --> 02:04:55.680 All right, three oh three seven one three eight two 2609 02:04:55.920 --> 02:04:59.640 five five three oh three Martino, make sure we have 2610 02:04:59.720 --> 02:05:02.039 all Eugene's information. I want to get him back on 2611 02:05:02.159 --> 02:05:06.399 Monday with that person. Kelly and Eugene. Really, I don't 2612 02:05:06.399 --> 02:05:08.520 think you have much to worry about. The guy doesn't 2613 02:05:08.560 --> 02:05:11.920 know you money, and that's it. By the way, you 2614 02:05:12.039 --> 02:05:15.039 should listen to the show through YouTube. And I say 2615 02:05:15.119 --> 02:05:17.079 that because during the breaks you can hear us talk 2616 02:05:17.399 --> 02:05:20.560 and you can see our beautiful faces, including my beautiful wife. 2617 02:05:21.000 --> 02:05:24.640 I don't know about you guys, actually I say that. Okay, 2618 02:05:25.039 --> 02:05:30.119 let's be honest, freaking Matt, right, I mean, Matt dear. Okay, 2619 02:05:30.520 --> 02:05:32.640 So I got to tell this story real quick, and 2620 02:05:32.640 --> 02:05:35.000 I'll go right to the phones. But the second time 2621 02:05:35.119 --> 02:05:38.119 you came out to help me on the claim we're 2622 02:05:38.159 --> 02:05:40.520 dealing with now, which by the way, we just finished 2623 02:05:40.600 --> 02:05:44.319 literally during the show, I'm getting forty grand and originally 2624 02:05:44.399 --> 02:05:46.560 I was going to get zero. Now we got forty. 2625 02:05:46.640 --> 02:05:49.960 I'll probably take the forty. But so he comes out 2626 02:05:50.439 --> 02:05:53.199 after they declined me altogether. They didn't even come out 2627 02:05:53.239 --> 02:05:56.479 to my house. He demands that they send an adjuster out. 2628 02:05:57.199 --> 02:05:59.880 So knock, knock, knock, I'm there. I'm doing the show. 2629 02:06:00.039 --> 02:06:02.479 You guys know where my home studio is, so I'm 2630 02:06:02.520 --> 02:06:06.640 in my home studio. Matt's already there. This woman comes 2631 02:06:06.720 --> 02:06:10.000 to the door and Matt opens the door and he's like, 2632 02:06:10.119 --> 02:06:12.439 I'm Matt, and you can just tell she already thinks 2633 02:06:12.520 --> 02:06:17.399 Matt's cute. Okay by the time, by the time he's 2634 02:06:17.560 --> 02:06:22.039 done just smoothing her over. Dmitri, I don't know how 2635 02:06:22.119 --> 02:06:24.920 else to put it. We all had that one friend 2636 02:06:25.439 --> 02:06:29.079 that was really good with the ladies, the one that 2637 02:06:29.239 --> 02:06:32.359 you just don't even understand, and it comes down to, 2638 02:06:32.520 --> 02:06:35.159 you're just uglier. I mean, really, that's what it comes 2639 02:06:35.239 --> 02:06:38.920 down to. Matt's not ugly, he's not. In fact, who 2640 02:06:38.960 --> 02:06:40.279 does he look like to you, Susan? 2641 02:06:40.680 --> 02:06:42.239 People say he looks like Bradley Cooper. 2642 02:06:42.399 --> 02:06:43.479 Yeah, Bradley Cooper. 2643 02:06:43.560 --> 02:06:46.119 There's no doubt he doesn't look like I'm not paying 2644 02:06:46.159 --> 02:06:47.000 these guys to say that. 2645 02:06:47.119 --> 02:06:50.720 No, you're not. And his physique is nice. What movie 2646 02:06:50.840 --> 02:06:51.239 were you in? 2647 02:06:51.399 --> 02:06:51.439 You? 2648 02:06:51.640 --> 02:06:52.640 Who Into the Wild? 2649 02:06:52.880 --> 02:06:54.760 Into the Wild? And who were you doubling for? 2650 02:06:55.000 --> 02:06:55.760 Emil Hirsh? 2651 02:06:55.960 --> 02:06:59.199 Yeah, So I mean the guy just whatever. So he's 2652 02:06:59.279 --> 02:07:02.039 done schmooth and her remember she wouldn't give me a nickel, 2653 02:07:02.279 --> 02:07:05.239 Her company wouldn't give me a dime. By the time 2654 02:07:05.439 --> 02:07:08.279 she left, she was willing to write me an eighteen 2655 02:07:08.439 --> 02:07:13.720 thousand dollars check. Okay, so zero to Mark, zero to Mark. 2656 02:07:14.279 --> 02:07:17.119 Matt schmoozes her a little, and you can say what 2657 02:07:17.279 --> 02:07:20.199 you want. Now, even if it was a guy, I 2658 02:07:20.239 --> 02:07:23.720 would say, you're handsome enough to win him over to 2659 02:07:23.800 --> 02:07:27.159 to win him over to. Well, it works. It shouldn't 2660 02:07:27.199 --> 02:07:29.560 be that way, It really shouldn't. No, But I mean 2661 02:07:29.640 --> 02:07:32.840 you've what I really learned about him in all honesty 2662 02:07:33.000 --> 02:07:35.640 is if you need a public adjustre, there's a lot 2663 02:07:35.680 --> 02:07:38.760 of people out there that do nothing. Matt literally performs. 2664 02:07:38.840 --> 02:07:42.079 I mean, Matt understands how these people think what they're doing. 2665 02:07:42.479 --> 02:07:44.560 You kind of told me there's a big difference dealing 2666 02:07:44.640 --> 02:07:47.800 with an independent one compared to dealing with say, all 2667 02:07:47.880 --> 02:07:50.520 state that's got an in house one. So you know 2668 02:07:50.640 --> 02:07:53.479 what you're up against. There's a lot of calculations, there's 2669 02:07:53.520 --> 02:07:55.600 a lot of things to get in there. But if 2670 02:07:55.680 --> 02:07:57.479 you've been declined, and I want to say this, and 2671 02:07:57.560 --> 02:07:59.520 I promise I'll go to the phones, if you had 2672 02:07:59.560 --> 02:08:03.279 Haildam mention what the last year guys, yep, and you 2673 02:08:03.399 --> 02:08:07.319 were either denied altogether. I want you to call Matt 2674 02:08:08.079 --> 02:08:11.319 or if you add hail damage and you decided not 2675 02:08:11.479 --> 02:08:13.680 to do anything. In other words, you don't know if 2676 02:08:13.720 --> 02:08:15.800 you have damage or not. You saw a couple of 2677 02:08:15.840 --> 02:08:18.640 people in the neighborhood maybe getting a new roof. You've 2678 02:08:18.760 --> 02:08:20.720 kind of eyeballed up there and it looks fine to you. 2679 02:08:21.079 --> 02:08:23.159 But if you don't know, you have one year to 2680 02:08:23.239 --> 02:08:24.520 get that claim in right. 2681 02:08:24.600 --> 02:08:26.600 That was the end of May, right, yep, end of May. 2682 02:08:27.239 --> 02:08:28.319 That's coming up real quick. 2683 02:08:28.439 --> 02:08:30.760 Now's the time if you think you'll go out literally 2684 02:08:30.880 --> 02:08:32.119 for free genesis. 2685 02:08:32.239 --> 02:08:32.359 You know. 2686 02:08:32.439 --> 02:08:34.239 The first step but was just to call us, yes, 2687 02:08:34.600 --> 02:08:36.399 and then you know, obviously if you think of something big, 2688 02:08:36.560 --> 02:08:37.800 go ahead and call Matt first. 2689 02:08:37.920 --> 02:08:41.159 Sure, that's fine, complete denial, you call Matt first, right, 2690 02:08:41.279 --> 02:08:42.000 but you. 2691 02:08:42.119 --> 02:08:43.720 Just have us to go inspect it first, just to 2692 02:08:43.760 --> 02:08:44.399 see if freeing. 2693 02:08:44.560 --> 02:08:44.720 Yep. 2694 02:08:44.920 --> 02:08:46.720 And not only will Mark look at the roof, but 2695 02:08:46.840 --> 02:08:48.640 like I said, they're gonna look at the siding, they're 2696 02:08:48.680 --> 02:08:50.520 gonna look at the paint, they're gonna look at the deck. 2697 02:08:50.800 --> 02:08:53.560 People get damage to their fence they don't even think about. 2698 02:08:53.920 --> 02:08:57.039 And fencing is a fortune now that's a big check yep. 2699 02:08:57.520 --> 02:08:59.840 So they're going to look at Everything's my point. And 2700 02:09:00.119 --> 02:09:02.840 then if the insurance company gives them any crap, Mark 2701 02:09:02.880 --> 02:09:05.840 will get Matt involved. But if you've been denied, if 2702 02:09:05.880 --> 02:09:07.960 you literally called up and they said no, no, no, 2703 02:09:08.079 --> 02:09:10.800 trust me. They've done it to me twice in four years. 2704 02:09:11.039 --> 02:09:13.520 It happens all the time. I don't care if it's commercial, 2705 02:09:13.800 --> 02:09:17.680 residential people with smoke damage. If you've been denied or 2706 02:09:17.800 --> 02:09:21.319 not sure but think something's going on, you call these guys. 2707 02:09:21.359 --> 02:09:23.800 So I'm going to give you a couple phone numbers. One, 2708 02:09:24.119 --> 02:09:27.359 how come I don't see markup here? You over wrote 2709 02:09:27.439 --> 02:09:31.399 Mark's number. Mark, It's no big deal. But Genesis Total Exteriors, 2710 02:09:31.479 --> 02:09:33.399 give me your number for the free inspection. 2711 02:09:33.239 --> 02:09:36.439 Reeal three six seven nine eight five O nine again 2712 02:09:36.760 --> 02:09:39.760 three O three six seven nine eight five O nine. 2713 02:09:39.640 --> 02:09:41.720 And you can always go to referral list dot com 2714 02:09:41.800 --> 02:09:44.000 and just type in Genesis boom you'll have their number 2715 02:09:44.239 --> 02:09:46.960 free inspection, not just the roof anything. And then if 2716 02:09:47.000 --> 02:09:50.079 you've been denied, I want you to call Matt Stanford 2717 02:09:50.199 --> 02:09:55.560 Paragonservices dot com. Right, Matt, it is That's what I 2718 02:09:55.640 --> 02:10:00.399 thought Paragonpaservices dot com. But seven to one nine seven 2719 02:10:00.439 --> 02:10:03.600 to six zero zero twenty he can work anywhere in 2720 02:10:03.680 --> 02:10:07.520 Colorado seven to one nine seven two six zero zero twenty. 2721 02:10:07.840 --> 02:10:11.520 Outright denials commercial claims where you think you got ripped off? 2722 02:10:11.560 --> 02:10:12.199 Call these guys? 2723 02:10:12.239 --> 02:10:15.199 Hey, Mark, you wanted Brian Burns on for you? 2724 02:10:15.359 --> 02:10:15.520 Gen? 2725 02:10:15.680 --> 02:10:17.239 Oh yeah, real, so you got Brian. 2726 02:10:17.039 --> 02:10:17.800 Burns on a bit. 2727 02:10:18.039 --> 02:10:20.239 Nothing to do Brian, nothing to do with the call. 2728 02:10:20.319 --> 02:10:22.600 It made me want to ask you a question. If 2729 02:10:22.800 --> 02:10:28.079 you are accused and proven to be guilty of insurance 2730 02:10:28.159 --> 02:10:31.119 fraud like throwing a rock through the window and claim 2731 02:10:31.199 --> 02:10:34.119 and hail damage and the insurance company catches you red 2732 02:10:34.199 --> 02:10:37.439 handed on video, could you still buy insurance? Or is 2733 02:10:37.479 --> 02:10:39.920 that on your clue report and it's not gonna happen 2734 02:10:40.199 --> 02:10:41.319 or it's never happened. 2735 02:10:41.680 --> 02:10:42.159 What do you know? 2736 02:10:43.159 --> 02:10:47.119 No, there wouldn't be any record for insurance companies that 2737 02:10:47.199 --> 02:10:50.720 are kept based off insurance fraud. Obviously that's just criminals, 2738 02:10:50.840 --> 02:10:54.600 a criminal letter level. So you're you're dealing with courts, 2739 02:10:54.720 --> 02:10:55.000 you know what. 2740 02:10:55.199 --> 02:10:57.720 That's that's crazy though, That wouldn't show up on a 2741 02:10:57.800 --> 02:10:58.479 clue report. 2742 02:10:59.560 --> 02:11:02.479 Yeah, there's not even I've never even seen me where 2743 02:11:02.600 --> 02:11:05.199 you would put something like that, you see the claim amount, 2744 02:11:05.319 --> 02:11:07.840 I got it, what the claim is, and so that 2745 02:11:08.000 --> 02:11:10.199 you might have to explain it to an underwriter. But 2746 02:11:10.279 --> 02:11:13.720 it doesn't unless unless you're going to the carrier that 2747 02:11:13.880 --> 02:11:17.359 actually had the claim and had the claim notes, you 2748 02:11:17.399 --> 02:11:17.880 wouldn't know. 2749 02:11:18.159 --> 02:11:21.640 Great info. I appreciate that. Brian, Brian Burns Compass Insurance. 2750 02:11:21.680 --> 02:11:25.039 I've used him, my god, fifteen years now. They reshop 2751 02:11:25.159 --> 02:11:27.720 everything for me every year. Call them if you haven't 2752 02:11:27.760 --> 02:11:30.319 switched insurance for a while. Three oh three nine nine 2753 02:11:30.439 --> 02:11:35.319 six nine thousand, Compass insurance dot com. Now, James, before 2754 02:11:35.399 --> 02:11:37.520 I go to break here, James, I want to know 2755 02:11:38.159 --> 02:11:41.359 what exactly is going on? What kind of discrimination? What 2756 02:11:41.439 --> 02:11:42.319 are you talking about? 2757 02:11:44.800 --> 02:11:44.920 Uh? 2758 02:11:45.279 --> 02:11:49.239 I was let go because a female said something. 2759 02:11:49.039 --> 02:11:53.279 About me and I was told because it's a DEI 2760 02:11:53.520 --> 02:11:55.159 thing that I need to keep. 2761 02:11:55.119 --> 02:11:55.760 My mouth shut. 2762 02:11:57.199 --> 02:12:03.079 And uh so you got fired because a woman went 2763 02:12:03.239 --> 02:12:07.039 to some form of boss of yours and reported something 2764 02:12:07.119 --> 02:12:09.479 you did and then you were fired. Is that why 2765 02:12:09.560 --> 02:12:11.079 they told you you were fired? 2766 02:12:12.960 --> 02:12:13.000 No? 2767 02:12:13.359 --> 02:12:15.920 No, the company was going to have layoffs. 2768 02:12:15.960 --> 02:12:18.359 So okay, hold on a second. That's a lot different 2769 02:12:18.399 --> 02:12:20.560 if they actually said he was fired and it was 2770 02:12:20.640 --> 02:12:23.520 a he said. She said that could lead down one path. 2771 02:12:23.800 --> 02:12:26.560 But now I understand Jay, you hold tight too. Hopefully 2772 02:12:26.600 --> 02:12:29.000 we can help you. But if not, JA, I promise 2773 02:12:29.079 --> 02:12:32.439 I got you first thing in the morning. Hold on, everybody, go. 2774 02:12:32.600 --> 02:12:36.159 With a sure thing Denver's Best roofer Excel Roofing dot com. 2775 02:12:36.359 --> 02:12:42.039 You don't pay a cent until you're content. Time for 2776 02:12:42.119 --> 02:12:45.840 an insurance check up, free no obligation comparison call Compass 2777 02:12:45.920 --> 02:12:49.159 Insurance paying too much your coverage at dozens of insurance 2778 02:12:49.199 --> 02:12:51.680 companies find out now three O three, seven to seven 2779 02:12:51.680 --> 02:12:54.439 to one help. You'll think you're his only customer when 2780 02:12:54.479 --> 02:12:56.760 you choose Frank durand the real estate Man dot com 2781 02:12:57.000 --> 02:13:00.520 to list your home with Remax Alliance three nine two 2782 02:13:00.600 --> 02:13:01.840 zero sixteen twenty two