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Speaker 1: I owned an Airbnb house for several years. I stopped

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due to the stress of keeping up with it as

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well as maintaining my actual job. The benefit of using

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Airbnb instead of renting the place out like you normally

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would is that you would have the chance to make

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a lot more money if your house gets booked a lot.

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Being in a relatively high traffic area for vacations, Airbnb

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was a great option for us. My wife and I

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were excited in the beginning, but it got more demanding

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as more people booked the house. We needed to keep

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everything on schedule and higher cleaning services after the first

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customers left and before the next ones came, as well

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as be sure to respond to their messages and emails

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in a timely manner. But things were going well for

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a couple of years before we had what we thought

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was a young couple staying at the house. Just like

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every other time, when they arrived, at them the unlock

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code for the door. I almost never actually see the customers.

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After they let me know that they were inside and

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everything was good, I sat back and relaxed for the

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rest of my day off. I should also mention that

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I almost never even talked to the customers more than

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just a couple texts. Usually they text me when they

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get there and when they leave, and sometimes an occasional

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question about the house. But that's usually it. But as

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nine o'clock came around and I was just about to

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get ready for bed, I got a text from the

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young man staying at the house. It was short, saying

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he was going to call me in a minute, and

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then a minute later he called. I already had a

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bad feeling when I saw the text, but what he

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said still surprised me. He said that the water wasn't

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working in the house. Of course, I apologized, though I

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didn't understand how that could be possible, But living in

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a house without water is unacceptable, so I knew I

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had to get it fixed immediately. I asked if I

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could come check it out really quick so that I

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could have someone come in the morning to fix it.

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He agreed, being very polite about the whole thing, and

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I drove over there a few minutes later. Pulling into

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the driveway, I noticed two cars. At the time, this

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wasn't necessarily a red flag, but more just an odd

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thing I noticed because they were apparently a young couple

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on vacation for a single night, so I didn't understand

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why they would rent two separate cars. I thought someone

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must be visiting them, which actually isn't allowed, but I

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didn't mind so much. I walked up to the front

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door and knocked before entering the code and walking inside.

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It was very quiet. I expected them to be waiting

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for me, but they weren't anywhere that I could see.

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I probably should have looked around for them first, but

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I was tired and just wanted to get this over with.

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The first thing I wanted to check was the main

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water valve to make sure there was a leak or

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a flood. So I went down to the basement and

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over to the valve. Everything seemed normal, no water anywhere

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or signs of damage. I was confused, but then I

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fiddled with the valve and immediately heard water start rushing again.

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I turned it more, realizing it had been completely shut

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off manually. I stayed in the basement for another minute,

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trying to understand why this was done before I started

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to get a really uncomfortable feeling, especially since I didn't

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even see the people when I walked inside. I just

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couldn't see how it could have been anyone other than

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them who turned off the water, which meant they were

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trying to get me to come over on purpose, or

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maybe give them a discount on their stay for the inconvenience.

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I decided I was going to leave and get my car,

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then try calling them back. Just to be safe. I

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got up and started walking towards the stairs until I

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heard the basement door open, followed by multiple sets of

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footsteps walking down. When they got to the bottom, three

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men stood there. Is it fixed, one of them said,

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sounding like the same man I talked to on the phone,

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though all of these men were much older than the

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young man that I thought was staying at the house.

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I told him it should be working now, and that

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the valve must have just tightened on its own. I

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was trying not to point any blame, since the whole

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thing was making me so uncomfortable. I just wanted to

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get out of that basement and away from these guys.

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They all just kind of stood there looking at me,

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not saying anything. After that, Well, let me know if

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you need anything else, I said, walking between them trying

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to get to the stairs. They still just stood there

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watching me walk around them. But as I went past

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the third guy closest to the stairs, I spotted a

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gun shoved in the back of his pants. It made

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me freak out a little, and I rushed a bit

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quicker up the stairs, but they didn't follow. They stayed

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in the basement as I quickly walked out the door

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and drove away. When I got home, I woke up

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my wife and told her what had happened. She convinced

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me to call the police to check up on them.

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They weren't the people we thought were staying there, and

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the situation was strange, so it felt justified. I think

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we waited twenty minutes before a call came from an

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officer claiming nobody seemed to be home and that he

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may need me to open the door. I gave him

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the code instead, and he called back another twenty minutes later,

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saying that there was no signs of anyone still being there.

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The next day we found out the card the man

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paid with was stolen, and after looking around the house,

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they had stolen some expensive decorations and appliances as well.

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I guess there never actually was a young couple either.

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The one thing that was left unexplained was their whole

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plan with the water not working. I think they either

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wanted me to not charge them for their stay so

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that hopefully they could use the stolen car for longer,

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or they were planning on robbing me at gunpoint. But

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then that makes me question why they didn't. Three dangerous

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unidentified men blocking my exit in the basement after leading

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me into a trap, and they just let me go.

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It doesn't make sense to me. But after that, I

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never went to the house while customers were home, and

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a few months later we stopped using Airbnb and just

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put the house up for rent. I was taking a

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solo trip to Salt Lake City last year. I'd never

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actually had the chance to go on many vacations before,

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and when I did, it was always with my family.

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This was the first time I was finally going to

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get to enjoy my time somewhere else all by myself.

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I know it sounds a bit weird, but being alone

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is fine with me, especially since I'd never get to

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be alone anyway. I looked up both hot tells in

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airbnbs in the area, and surprisingly the airbnbs were a

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lot nicer and less pricey. However, all the cheaper ones

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were a bit further away from the city, I was

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driving my own car, though, so I didn't care too

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much about having to travel a bit to the city

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and went with a nicely sized airbnb. It was small,

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but the kitchen and bedroom were nice, which was all

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I really cared about. I got there at six on

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Sunday morning. The owner texted me the password and I

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brought all of my stuff inside. It was really nice,

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much better than the small apartment I shared with my roommate.

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Once I got everything inside and set up, I hopped

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on the couch and turned on the TV. It was

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a ten hour drive, so I was looking forward to

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chilling for the night and enjoying the silence. I fell

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asleep pretty quickly, but it was only around seven o'clock,

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so my body woke me up a few hours later.

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The time was just past ten and the TV was

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still on. I grabbed the remote and turned it off,

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then got up to get a glass of water before

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going to the bedroom. As I walked from the living

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room to the kitchen, I felt a strong cold breeze

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brush against me. With my tired eyes, I looked to

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my right and saw the front door was fully open.

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My eyes shot open and my heart pounded. I stared

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at the door for a moment, then looked around the room.

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I knew I had closed it and locked it, so

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this was really freaking me out. I walked over to

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the door and closed it softly, listening intently for any

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sounds of someone being inside. For reference. I'm not the

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biggest guy in the world, but I am fairly tall

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and in shape, so unless an intruder had a gun,

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I felt confident I could force them away. I grabbed

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a kitchen knife, still being quiet, and walked room to room,

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checking every inch of the house. Nobody was there. This

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only confused me more, and I sent a text to

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the homeowner asking if someone was supposed to come over

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tonight or something, explaining what happened. It was late, though,

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so I didn't expect a response right away. I went

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around to every door, locking each one, then quickly checked

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the house again. While more awake than I was before,

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I was still really tired. I went to bed and

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fell asleep with no trouble. When I woke up, though,

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I was much less calm than I was before. I

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heard something from outside, not outside the house, but outside

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my bedroom door. I didn't know what to do and

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kind of just froze, waiting for whoever was outside the

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room to do something first. As I sat there in bed,

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I thought about how the person could have possibly gotten in.

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The only person who would have the password to the

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door was the homeowner, so honestly, in that moment, I

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was sure it was him. This gave me more courage,

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thinking it must be some creepy guy who likes the

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spy on the people who stay at his airbnb. I

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got out of bed, still not having heard anything else,

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and grabbed my phone from the nightstand to call the cops.

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I must have made too much noise, though, because almost

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right away someone started running away from the door and

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toward the front of the house. That only frightened me more,

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knowing the intruder was standing right next to the bedroom

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door the entire time I dialed nine one one, But

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during the time it took for the cops to arrive,

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nothing else happened. The person had left. I found a

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hotel to stay at for the rest of the vacation.

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But what's crazy is that the owner of the airbnb

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gave me a refund as he was able to prove

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it wasn't him. He was very concerned about it and

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he was actually a really nice old man. It was

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already creepy enough when I thought it was the owner,

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but knowing that it was just some random guy makes

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it even worse. I don't know how he was able

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to get in or why he was stalking me, but

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it still gives me chills thinking about it. The part

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I think about the most is waking up and seeing

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the front door open. Now that I know that someone

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was actually in the house, that meant that whoever it

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was came in and saw me asleep on the couch,

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then proceeded to do whatever it was they came there

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to do. It's just really unnerving and creepy and makes

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me never want to be at an airbnb alone. I

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was staying at a small, two bedroom Airbnb during a

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vacation I took last year. This place was on the

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way to another airbnb that I was going to stay

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at for the main portion of the vacation, but this

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was more of just a rest for the night. The

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place was clean and empty, just as expected. When I arrived,

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I walked around the whole house to check it out

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before bringing in my luggage and sitting on the couch.

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It was probably eight pm by this time of night.

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As I sat dozing off a little, the doorbell ringing

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made me jolt awake. I looked over at the front door,

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confused and alarmed. I was a pretty small young girl,

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so it's safe to say I'm often scared easily and

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don't like talking the strangers, especially at night when I'm alone.

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I got up and walked over to the door, hearing

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two men whispering to each other on the other side.

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The door didn't have a safety lock or anything, so

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I just kept the door shut and called out to them. Hello, Hey,

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we're here for the Airbnb. Can you open the door?

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A man called out. I loudly asked what they meant,

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not understanding what being here for the Airbnb be was

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supposed to mean. He responded saying that he had the

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place booked for the night. I knew there had to

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be some sort of mistake, so I told him, still

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yelling through the door, that I had it booked as well,

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and that he needed to contact the owner. The man

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didn't seem happy about that, although if I were in

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his position, I'd be pretty upset too. I heard one

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pair of footsteps walk away from the door while the

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other man asked again if I could open the door

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so that we could talk about it. I was about

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to give in, putting my hand on the doorknob, thinking

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that he seemed believable, but something came over me, telling

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me to just play it safe. I said my husband

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would be down to figure it out in a few minutes.

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I didn't want them to think I was alone, so

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I was hoping that I would catch him off guard

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if something was bad. The man didn't respond, though, I

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waited for another minute because I didn't hear any footsteps leaving,

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but then I moved the show curtained to the side

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and looked out the small window. The man I'd seemingly

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been talking to was facing towards his car parked in

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the driveway, and passed him. Was one of the most

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terrifying things I've ever seen. A group of maybe five

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people was standing further down the driveway, kind of hiding,

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as if waiting for a signal. They all had some

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form of face coverings, and I couldn't see the other

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side of the door, but I assumed there were even

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more people over there. Knowing that this was very likely

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a gang. Due to the city I was staying in,

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I was completely horrified. I backed away from the door,

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fully panicked and trying not to hyperventilate. I then went

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to the bedroom to get my phone and call the police,

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and I could hear more footsteps all around the house.

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It was like I was surrounded by a pack of

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wolves who at any minute could crush the windows and

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break inside. I took my phone into the bathroom with

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me and nine, trying to remain calm. The operator also

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told me to be quiet and stay calm, as they

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were sending a group my way and would be there

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in just a few minutes. I stayed on the line,

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still hearing footsteps walking around outside the place, until the

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horrible sound of wood bending and then snapping came from

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the front door. I was crying profusely, now trying to

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muffle my mouth with my hand. I listened as a

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whole group of people ran inside, opening doors and cabinets.

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Before one approached the bathroom door and tried the handle. Here,

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he yelled, then walked away. The group continued looting the

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house before sirens were heard in the distance and they

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began to scatter out of the place. They had all

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left by the time the police got inside, and all

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of my luggage was gone, and my car had its

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windows shattered and was looted as well. One of the

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off sat with me to discuss some details, and he

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informed me that they've been having problems with large groups

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or gangs breaking into homes recently. They don't think the

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main goal is to hurt the residents at all, but

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rather to just rob them of everything, so that's likely

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why they left me alone in the bathroom, knowing I

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wasn't a threat. Whether their intentions were to harm me

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or not, it was still terrifying. I know it likely

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had little to do with me staying at the airbnb

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that night, but it has still made me really anxious

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every single time I stay at an Airbnb now