Speaker 1: Ripped up.
Speaker 2: News need advice, so you don't have them run just
Speaker 2: as fast as we can.
Speaker 1: Shoots gonna help. Come man, is.
Speaker 2: The Troubleshooter Show. No, Tom Martino, Hi Tom Martino here,
Speaker 2: Welcome to the show. Give us a call if you
Speaker 2: have a problem, a question or complaint and you need help,
Speaker 2: that's what we're doing here. Help, help, help, So welcome
Speaker 2: to the show. Three ozho three seven one three talk
Speaker 2: three oh three seven one three eight two five five.
Speaker 2: So what's new in your life and how can we
Speaker 2: help you? We ask that every single day, and today
Speaker 2: we are all gathered in the studio at the Mothership.
Speaker 2: Do we have YouTube up and running yet? Not yet?
Speaker 3: No?
Speaker 2: Okay, well we're having a problem with the internet here,
Speaker 2: so you got to be patient. But we have all
Speaker 2: the deputies in house today. We have Deputy Chopper, Deputy,
Speaker 2: we got Deputy Dollar, Deputy Doc, Deputy Bo and we're
Speaker 2: trying to solve problems, answer questions, take complaints, and make
Speaker 2: your life just a little easier. Now, there's a couple
Speaker 2: of things I want to talk about. We had a
Speaker 2: guy call in that said he was a Joe I
Speaker 2: think his name was. He said he was a retired
Speaker 2: last year on para got a lump sum of sixty grand.
Speaker 2: He called in two days ago and he said he
Speaker 2: was a janitor. And then he said that when he
Speaker 2: got his lump sum of sixty grand, he paid off
Speaker 2: about twenty thousand dollars in bills. He said he had
Speaker 2: about forty left thirty eight to be exact, and somebody
Speaker 2: called him and said, uh, you need to send your
Speaker 2: money to us because in cash you got to actually
Speaker 2: take tinfoil and load up your wrap up your cash
Speaker 2: and put it in a ups package and send it
Speaker 2: to us because your account has been hacked for child
Speaker 2: pornography and you're going to be arrested unless you do this.
Speaker 2: And when you do it, we'll get your money back
Speaker 2: when the investigation is over. Now, we so many YouTube
Speaker 2: morons and marked outed it, said it was a quack
Speaker 2: and a phony story. I don't know if it is
Speaker 2: or not. I said, you know, it is sounding pretty
Speaker 2: far fetched. We asked him if he had to fill
Speaker 2: out anything for the ten thousand dollars withdrawal. He said
Speaker 2: he did ten thousand dollars each time, not more than ten.
Speaker 2: And he said he went and got it four different
Speaker 2: times for forty thousand dollars and then he sent it.
Speaker 2: So we wanted to see a bank statement to prove
Speaker 2: that he actually did this and he really did have
Speaker 2: a bank account, because some people thought he was lying
Speaker 2: to get money from us. By the way, our numbers
Speaker 2: three oh three, seven one three talk if you need help,
Speaker 2: information and referrals or it's three oh three Martino three
Speaker 2: oh three six two seven eight four sixty six. So
Speaker 2: do you remember that case? Now, guys, I wasn't here yesday.
Speaker 2: I was doing some other things and Mark took the show.
Speaker 2: Did we go over that bank account yesterday? Is Mark
Speaker 2: signed on or not yet? Is he no? Okay? So
Speaker 2: apparently he did send in a bank statement and it
Speaker 2: showed that he made withdrawals. Did dollar? Did you not?
Speaker 2: Were you listening or were you here? You said, yes,
Speaker 2: he sent in the bank statement. Do you know that?
Speaker 2: Just you got to move the mic close to your mouth.
Speaker 2: We're not gonna hear it. Yeah, Mark looked at it.
Speaker 2: Oh he did, okay?
Speaker 4: Yeah, And I mean you can clearly see those withdrawals
Speaker 4: made on the account.
Speaker 2: So this guy withdrew cash, wrapped it up in foil,
Speaker 2: and you ps'd it to someone.
Speaker 5: You know.
Speaker 2: This is happening so much to so many older people.
Speaker 2: It's crazy. I want to take some calls. And then
Speaker 2: we have Dan McKenzie in, and Dan McKenzie does a
Speaker 2: state planning, wills, trusts, all of that, and I'm telling
Speaker 2: you there are a lot of older people being taken
Speaker 2: for their money. I mean millions, hundreds of millions of
Speaker 2: dollars come.
Speaker 6: I get that all the time when I do my
Speaker 6: AARP thing. It's amazing.
Speaker 2: You work on the volunteer lines there and on AARP
Speaker 2: and they call and say, I just somebody just took
Speaker 2: all my money.
Speaker 6: Same thing that we do here, basically, except that it's
Speaker 6: a lot more of what this guy went through than
Speaker 6: individual consumer problems. But it's mostly scams from you know, uh,
Speaker 6: provent grants or real estate deals or anything, and a
Speaker 6: lot of romance scams.
Speaker 2: Jonathan, it's your turn. Hi, I'm Tom Martino. What's going on, Jonathan?
Speaker 7: Well, Friday, Uh the ninth on, I got a text
Speaker 7: on my phone that says a change was made to
Speaker 7: your account called six one. One of you did not
Speaker 7: request a change.
Speaker 8: Oh no, let's thro by Team Mobile.
Speaker 2: Well all right now, wait, you were texted on your
Speaker 2: cell phone. Yeah, and it and your the cell phone
Speaker 2: you were texted on is a Metro phone, yes, okay,
Speaker 2: by Mobile? Okay, it's it's by T Mobile.
Speaker 7: Well they call it Metro by Tim Mobile. Yeah Metro okay, okay.
Speaker 2: So you got a text and then what did you do?
Speaker 7: And then the next thing, you know, my phone is
Speaker 7: shut up, like I have no service on my phone?
Speaker 2: Okay? And why Well, from.
Speaker 7: What I understand now after getting through all this, they
Speaker 7: they ported my number to someone else. And my number
Speaker 7: is someone else's number now, just out of the blue,
Speaker 7: for no reason.
Speaker 2: They just I won I wonder if it was a
Speaker 2: miskying or something a mistake or I don't know why
Speaker 2: anyone would want your number. Did you have a very
Speaker 2: special number?
Speaker 7: Well, it's been my special number for twenty years.
Speaker 2: But I mean it doesn't spell anything, does it. It's
Speaker 2: not anything special? So you okay, this text? How long ago?
Speaker 2: How long ago did the text come?
Speaker 9: Bro?
Speaker 2: How long ago?
Speaker 7: It was just Friday, August ninth.
Speaker 2: Okay, okay? And it said what exactly what did is say?
Speaker 7: It says a change was made to your account. Call
Speaker 7: six to one one if you did not request a
Speaker 7: change Metro.
Speaker 2: And then you, and then you did you call them?
Speaker 5: Yeah?
Speaker 7: I called them when I realized my phone wasn't working anymore.
Speaker 2: And they said, your number is no longer yours.
Speaker 7: Right, My number was ported to somebody else or other.
Speaker 7: And It's what's weird is when I call my number
Speaker 7: or it goes to my voicemail, and whoever has it
Speaker 7: I've called several times doesn't even answer the phone or anything.
Speaker 2: Do they know it goes to your voicemail?
Speaker 10: Yeah?
Speaker 7: I told him I was just the Metro.
Speaker 2: Well, how how is Metro helping you? If anything? What
Speaker 2: are they doing to help you?
Speaker 11: They're not doing anything.
Speaker 7: They're saying too bad, They're basically not doing anything. I'm
Speaker 7: gonna call the police. I don't know.
Speaker 2: Well, the police aren't going to do anything.
Speaker 8: And I don't think su Yeah.
Speaker 2: I think this was a mistake. I can see no
Speaker 2: reason why anyone would want someone else's number unless it
Speaker 2: was something like you know, three h three Martino. And
Speaker 2: I'm not saying because of my name. What I mean
Speaker 2: is like we have some other numbers like seven seven
Speaker 2: to one help, or there are certain numbers people want,
Speaker 2: but I don't you know, like, uh, McKenzie, here is
Speaker 2: eight three three co plans eight three three co plans
Speaker 2: is his number for Colorado plans for a state planning.
Speaker 2: So but but your number just out of the blue,
Speaker 2: somebody took it. I think it was some kind of
Speaker 2: keying mistake. But for them not to help you or
Speaker 2: even look into it as ridiculous. So right now you're
Speaker 2: hold on is your cell phone literally dead?
Speaker 5: Yeah?
Speaker 7: I might have my cell phone, but there's no service
Speaker 7: on it. In other words, like you have a phone
Speaker 7: with no service?
Speaker 12: Theres you can't you know?
Speaker 5: Okay, if you call my phone right now and leave
Speaker 5: a messages, good, the.
Speaker 7: Message comes up, and you could leave a message. But
Speaker 7: I don't get the message. I can't access my message.
Speaker 2: Well I can't think. I thought you said you could
Speaker 2: get your voicemail. No, oh, you can't dial into your
Speaker 2: So you can't dial into your voicemail and change it.
Speaker 7: Oh no, the phone is in another name.
Speaker 2: The superca got it. So you found out the number
Speaker 2: was ported to someone else. Do you know who it was?
Speaker 7: Yes, they know, they can. It's it's a guy named Dave.
Speaker 7: I don'n't say his name.
Speaker 2: Dave Smith. David Smith, David Smith. With your phone number,
Speaker 2: and and and and they said, what do you need
Speaker 2: to do now? Did they say they they have a
Speaker 2: record of you? Right? What do they say you need
Speaker 2: to do right now?
Speaker 7: They say I need to Uh, they won't help me.
Speaker 7: They said they can't get into my account and I
Speaker 7: give them the you know, it goes by my phone number,
Speaker 7: like if you if when you log.
Speaker 11: In it's by my phone number.
Speaker 2: No. But what I'm asking is do they have a
Speaker 2: record of you paying a bill and being part of them?
Speaker 10: Yeah?
Speaker 5: They do.
Speaker 2: Well, can they get you another phone if you wanted it?
Speaker 2: I'm not saying you want it, But if you said, listen,
Speaker 2: I need a phone. I need my phone turned back on,
Speaker 2: even with another number, would they do it?
Speaker 10: Well?
Speaker 7: I already have a phone with another number. That's what
Speaker 7: I'm on now.
Speaker 2: Okay? Is that a metro phone or is it with
Speaker 2: someone else?
Speaker 7: I got it when I was at the store.
Speaker 2: Okay? Did they Okay, so they got you a new phone.
Speaker 2: Did you have to pay for a new phone?
Speaker 10: Yeah?
Speaker 13: They charged me for everything?
Speaker 2: And what happened? Did you trade the old phone in
Speaker 2: or do you still have it?
Speaker 8: I still have it?
Speaker 2: And they had no solution for you other than a
Speaker 2: new phone with a new number. All right, hold on this.
Speaker 2: This is crazy that they would have a record of
Speaker 2: you and they don't have any kind of porting instructions.
Speaker 2: I don't understand this. Who wants to call? We got
Speaker 2: to call Metro or and team over or someone. And
Speaker 2: even if they don't want to talk about this particular issue,
Speaker 2: they need to talk to So we need to talk
Speaker 2: to someone who has some knowledge on how things are
Speaker 2: ported and how numbers can be lost. Anybody who I
Speaker 2: got you all in the house. Who would who? I'm
Speaker 2: gonna give it to Dollar. I'm gonna I'm looking up. No, No,
Speaker 2: I'm serious. Let's do that. What do you think Dollar?
Speaker 2: I want you to Let's try calling during the show
Speaker 2: if we can to see I am. I am baffled
Speaker 2: by this. I'm Tom Martino three oh three seven one
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Speaker 2: seven zero two seven seven six. Now, people, let's go
Speaker 2: back to the phones. I believe Mark's with us now, Mark.
Speaker 14: Yeah, And by the way, YouTube Comcast is sending somebody out.
Speaker 2: It's all messed up? Man? Is it messed up in
Speaker 2: the whole DTC area.
Speaker 14: I couldn't tell you that they they said they're sending
Speaker 14: someone out. They're gonna be there in the next couple hours,
Speaker 14: so who knows.
Speaker 2: Okay, So that's why we're not on YouTube, So be patient.
Speaker 2: We're trying to get up and running as soon as possible. Now,
Speaker 2: Mark on that one guy that said he had sent
Speaker 2: in the money. Are you a believer now? Is this guy?
Speaker 2: Do you think?
Speaker 15: Well?
Speaker 14: He definitely, he definitely withdrew. He's getting evicted today, by
Speaker 14: the way, but he definitely withdrew from what he sent me.
Speaker 14: He definitely withdrew around thirty eight thousand dollars in a
Speaker 14: two day period. It was kind of a weird looking
Speaker 14: thing he sent me. I didn't have a bank name
Speaker 14: or anything like that, but I do I do think
Speaker 14: it was a print out that he got from someone
Speaker 14: at the branch. So I do believe he withdrew it.
Speaker 14: Whether or not he wrapped it in tinfoil and sent it,
Speaker 14: I just don't know. I mean, my god, can anybody
Speaker 14: on the planet be that damn stupid?
Speaker 3: Is that?
Speaker 7: Now?
Speaker 2: It's serious? It's serious. And if this guy's going to
Speaker 2: be evicted, I mean, what do we do? I mean,
Speaker 2: he's out. Well, here's the other brand we can't put
Speaker 2: up six grand. Go ahead.
Speaker 14: Well, here's a whole other problem with it. It's not
Speaker 14: just putting it up to guy's got no job. So
Speaker 14: I mean, it's like, okay, we pay his rent. Are
Speaker 14: we gonna pay for his groceries, We're gonna buy him
Speaker 14: a car. We're gonna pay his rent next week. Oh
Speaker 14: it's terrible, It is just terrible.
Speaker 2: Now I want to speak about this, uh this in general.
Speaker 2: If you have older relatives, friends, neighbors, please please please
Speaker 2: ride them go check on him and make sure they're
Speaker 2: not doing anything stupid like that. Now, Metro PCs Jonathan,
Speaker 2: Just so you know, we're gonna give this to Deputy
Speaker 2: Dollar to make some phone calls. It can't be that
Speaker 2: easy to simply call and have somebody's number ported and
Speaker 2: then you're without service. At least you got another phone,
Speaker 2: you got another number, you're up in business. But they
Speaker 2: charged you for that, and you should have never been
Speaker 2: turned off to begin with. So you so you'll be
Speaker 2: hearing from Deputy Dollar. Now, Eric's got a problem. Oh no, Eric,
Speaker 2: you gotta hold on. Okay, I'm going to go back
Speaker 2: to you, but I got to take some people who
Speaker 2: have not been on yet, Bonnie, Bonnie, what's going on
Speaker 2: with you? Bonnie? Welcome to the show. Hi Tom, Hi Bonnie.
Speaker 10: I know your show and I find it interesting to
Speaker 10: get knowledge from it. And it's also fine and I've
Speaker 10: been listening since you came on the air.
Speaker 2: Wow. So what's going on with you, Bonnie?
Speaker 5: Okay?
Speaker 10: My problem is I moved out of this apartment before
Speaker 10: my doing thirtieth deadline.
Speaker 2: Okay, then, so before what? What deadline was it?
Speaker 10: June?
Speaker 2: Okay? All right?
Speaker 10: And the thrill Estate company which is BRC since for
Speaker 10: beware ripoff companies, they're charging me for July rent of
Speaker 10: twelve and forty dollars, which I didn't live there in July.
Speaker 2: Hold on, hold on, hold on. When you said you
Speaker 2: moved out before the deadline, was that the end of
Speaker 2: the lease?
Speaker 10: Well, they were renovating the apartments and okay.
Speaker 2: Well here's what I'm asking. Why did you move out?
Speaker 2: Let's just start there. Did they ask you to move?
Speaker 10: Yes, because they were going to renovate the apartment.
Speaker 2: Do you have that in writing? They asked you to
Speaker 2: move yes, okay, And they said you had to move
Speaker 2: by a certain.
Speaker 10: Date, yes, by June thirtieth, And you.
Speaker 2: Moved by June thirtieth, and you hand it in the
Speaker 2: key and all of that.
Speaker 10: Well, they're closed on June thirtieth, which was the Sunday.
Speaker 10: So I waited and turned in my key on Monday,
Speaker 10: which was the.
Speaker 2: First And what did they say to you?
Speaker 10: So now they're charging me this rent and utilities for
Speaker 10: July which was fortys Well.
Speaker 2: Hold on, but did they say to you it's because
Speaker 2: you turned in your key on Monday.
Speaker 10: No, they didn't give in any explanation. They just gave
Speaker 10: me a.
Speaker 2: Bill that but they know that you're out of there.
Speaker 10: Right, yes, And they're charging me for July land And
Speaker 10: then also they're charging me four hundred and fifty for
Speaker 10: a few items that I left. They were all packed
Speaker 10: up and I was going to donate them, but they
Speaker 10: I just left them in the apartment.
Speaker 2: That's why you didn't move out. That's what they're saying.
Speaker 2: They're saying you didn't move out. How much did you
Speaker 2: leave in the in the apartment?
Speaker 10: It was just a little bit, I mean, it would
Speaker 10: all tell me.
Speaker 2: What's a little bit. What is a little bit to
Speaker 2: a hoarder? A little bits a lot? What is a
Speaker 2: little bit about?
Speaker 10: Okay about maybe seven seven bags of stuff that would
Speaker 10: have only taken them ten minutes to take.
Speaker 2: But it's not their job to do that as far
Speaker 2: as they're concerned. Maybe I'm not look at I'm not arguing,
Speaker 2: and I want to try to help you. But they're
Speaker 2: thinking you didn't leave.
Speaker 10: Well, they knew I had met because I had turned
Speaker 10: in my cheet and everything, and I told them that,
Speaker 10: you know, I had, I was out of there. And
Speaker 10: then they're charging me like four hundred and fifty just
Speaker 10: to remove those few items. And then they're keeping my deposit,
Speaker 10: which is five hundred.
Speaker 2: Wait, so hold on, in addition to the rent, they're
Speaker 2: charging five hundred in addition to the rent.
Speaker 10: Of my deposit. That was my deposit five hundred.
Speaker 2: Okay, Now I'm asking another question that I need a
Speaker 2: very simple answer. Are they in addition to the twelve hundred,
Speaker 2: they want to keep five hundred for a total of
Speaker 2: seventeen hundred? Is that what I'm is that what I'm
Speaker 2: hearing it's a.
Speaker 10: Total of two thousand, one hundred and ninety.
Speaker 2: Okay, So they want the full rent, plus they want
Speaker 2: your deposit, plus they want cash. Is that right?
Speaker 10: Yeah?
Speaker 2: For fisty, how can they have it both ways. They're
Speaker 2: charging you to move out those bags and they're charging
Speaker 2: you for some other stuff. Plus they're asking for the
Speaker 2: full rent.
Speaker 10: Yes, so it's a total of t ninety, which is
Speaker 10: and I think it's a great and because it's twelve
Speaker 10: forty the rent.
Speaker 2: Okay, go ahead, Bo. What did you want to say?
Speaker 2: Is his mic working?
Speaker 12: Hear Fannie, this is Deputy We gotta.
Speaker 2: Turn Okay, that Mike doesn't control that that Mike turn
Speaker 2: them on?
Speaker 12: Got me on? Yeah, go ahead, Fannie, this is Deputy Bo.
Speaker 16: You called in about three and a half four weeks
Speaker 16: ago regarding that.
Speaker 2: Wait, wait did you take that call? Did you take that?
Speaker 12: I know about it?
Speaker 2: What is it?
Speaker 16: It's about where Shiva is going to be. They were
Speaker 16: remodeling the entire apartment and they gave her a notice
Speaker 16: to vacate months in advance. And you had like ten
Speaker 16: or twelve boxes in the apartment and you had nowhere
Speaker 16: to go or.
Speaker 2: They gave her months to do this.
Speaker 12: I believe so. And Donnie, if you remember.
Speaker 2: I did, could you take the case then?
Speaker 12: Yes?
Speaker 2: And what did you find?
Speaker 12: Well?
Speaker 16: They were at first, they were a little strong about it,
Speaker 16: but once I told them what was going on.
Speaker 2: They gave Vonnie. Uh, why you say Vonnie with a V?
Speaker 2: Is it Bonnie with a V as in Victor?
Speaker 13: Or?
Speaker 2: Is it Bonnie with a B? As a boy, I.
Speaker 12: Thought it was Bonnie. Ronnie. Do you remember me talking
Speaker 12: to you?
Speaker 13: Yes?
Speaker 2: Okay, got it, So it's v as in Victor. Yes, Okay,
Speaker 2: I'm sorry I was calling you Bonnie.
Speaker 16: Go ahead, okay, So Bonnie, they told me that they
Speaker 16: would give you an additional They found you an apartment
Speaker 16: because they're remodeling the whole complex, right, yes, so they
Speaker 16: probably what happened.
Speaker 2: Seventy six year old woman? I just found it? Go ahead?
Speaker 16: Yeah, so I thought they kind of went above and
Speaker 16: beyond because they were evicting the entire building.
Speaker 12: They gave everyone proper notice.
Speaker 16: But in your situation, they were able to find you
Speaker 16: a different place. And I think you had to have
Speaker 16: incurs some charges in that move, but you were able
Speaker 16: to stay in the complex without moving out.
Speaker 5: They told me that where are you now?
Speaker 2: Where are you now?
Speaker 10: Well, I'm in a different location, but they never told
Speaker 10: me that I would.
Speaker 2: Okay, Bonnie, listen, listen, Thank goodness, you're in another location.
Speaker 2: But bo said he had it worked out where it
Speaker 2: wasn't going to cost you this much and you would
Speaker 2: have been able to get in there. But here's what
Speaker 2: I want to tell you. It doesn't matter at this point.
Speaker 2: It truly doesn't matter because here's why. Don't pay it.
Speaker 5: Well, if you sent to collections, don't they what are
Speaker 5: they going to garnish?
Speaker 2: Tell me what your income is? Well, what's your income?
Speaker 10: You mean my total income? Of how much I get?
Speaker 2: I want to know sources of income? What are your
Speaker 2: sources of income?
Speaker 10: Well, I have income and enough to pay for my rent.
Speaker 2: Vonnie, I'm asking a question, what are the sources of
Speaker 2: your income?
Speaker 10: I have social security that can't.
Speaker 2: Be that can't be garnished. What else?
Speaker 10: And I have a pension that.
Speaker 2: I get And what is that pension from?
Speaker 10: It's from uh? Asking like the company?
Speaker 2: Is it from a job that you had?
Speaker 10: Yes?
Speaker 2: Okay, you get a pension of how much it's I'm
Speaker 2: asking this to help you, not to trick you.
Speaker 10: Yeah, I know it's about three something like that.
Speaker 2: And then you get social security of about how much?
Speaker 10: About four hundreds?
Speaker 2: Okay? You get nothing? Then you get and do you
Speaker 2: do you have a big bank account, big fat bank account? Well,
Speaker 2: I don't have.
Speaker 10: It's not big and fat, but.
Speaker 2: It's enough to how much is in it? I need
Speaker 2: to know about.
Speaker 5: Twenty five Oh my god.
Speaker 2: Okay, they're going to come after that. Then I was
Speaker 2: wrong when I told you they won't. They'll they'll try
Speaker 2: to get an attachment of that. You may have to
Speaker 2: wrap it up and foil and send it to me.
Speaker 2: I'm just kidding, by the way, Bonnie.
Speaker 10: Yeah, Well, then the TOD is tw and ninety for for.
Speaker 2: You know, just listen. You know, Deputy bo said this
Speaker 2: was a total misunderstanding. They were bending over backwards to
Speaker 2: get you into another place. They would have transferred your
Speaker 2: security deposit and all of that, and you said you
Speaker 2: didn't know it, and he talked to you about it.
Speaker 10: Well, he told me that he just told me that
Speaker 10: there was a place that I could move into that
Speaker 10: was low income. And then that was That was the
Speaker 10: extent of it. I didn't hear anything else, Bonnie.
Speaker 16: The property manager there was very nice. Her name was Amanda.
Speaker 16: She's the one that said that she would locate a place.
Speaker 10: Well, I never got that information. You never you never
Speaker 10: called me up and told me any information.
Speaker 2: Talking.
Speaker 16: Okay, it's fine, she said, she would find you a
Speaker 16: new place, and Amanda even tried to said you'd contact
Speaker 16: your sister and that they'd make the arrangements for you
Speaker 16: to move into him.
Speaker 2: I don't know what to tell her, Man, I don't
Speaker 2: think we can help her. If I can say this,
Speaker 2: we can we call them and see if they'll give
Speaker 2: her a break on the rent.
Speaker 12: Tom, That's what I want to do.
Speaker 16: I call Amanda the property manager and see if they
Speaker 16: can give you a break on this two thousand dollars charge.
Speaker 2: Let's just see if they'll do that for you. Okay,
Speaker 2: thank you very much, bo. But what I was trying
Speaker 2: to tell you is that switch doesn't control anything because
Speaker 2: there's nothing plugged in there. Okay, there you go anyway.
Speaker 2: So I'm sorry. Guys, some housekeeping here three O three
Speaker 2: seven one three eight two fivey five. We have more
Speaker 2: coming right up. Stick on the line. We'll stay with you.
Speaker 2: Coming up. Go with a sure thing Denver's Best roofer
Speaker 2: Excel Roofing dot com. You don't pay a cent until
Speaker 2: you're contenth time for an insurance check up free, no obligation.
Speaker 2: In comparison, call Compass Insurance paying too much your coverage
Speaker 2: at dozens of insurance companies find out now three all
Speaker 2: three seven seven to one. Help. You'll think you're his
Speaker 2: only customer when you choose Frank durand the real estate
Speaker 2: man dot com to list your home with Remax Alliance
Speaker 2: three oh three nine two zero sixteen twenty two. Hi
Speaker 2: Tom Martino here three O three seven one three talks
Speaker 2: seven one three eight two five five. All right, why
Speaker 2: is Jonathan still on? Where Jonathan doesn't need to be on? Uh,
Speaker 2: we're getting at taken care of off the air, and
Speaker 2: then we have Heyes, who's hayes So you've got a
Speaker 2: plumbing issue? What's going on? Haesus? Are you there? Heesus?
Speaker 5: Hello?
Speaker 2: Dog on it. I want to help you here. I
Speaker 2: don't think he's on, right, I think I think I
Speaker 2: let's you check Shannon. I just put him on hold again.
Speaker 6: Yeah.
Speaker 2: Now we're gonna go back to Eric first. I want
Speaker 2: to talk to Dan McKenzie COEO Plans dot Co and
Speaker 2: he's an estate planning attorney. If I had a dime
Speaker 2: for every time we have this frickin' question, i'd be rich.
Speaker 2: By the way, people aren't texting me on my Google
Speaker 2: Voice private message, it comes to my cell phone too,
Speaker 2: and you can text me there too. Okay, it is
Speaker 2: my number is okay, seven four seven fifty two eighty.
Speaker 2: That's where you can text me seven four seven nine
Speaker 2: nine fifty two eighty. Can I have you're ready? Can
Speaker 2: I have a handwritten will? If so, where do I
Speaker 2: keep it?
Speaker 17: It?
Speaker 2: Is there any special reason not to? Again, if I
Speaker 2: had a dime for every time we talked or a dollar? Dan?
Speaker 2: What about handwritten wills? Yes, you can have a handwritten will.
Speaker 18: Any document that evidence is testamentary intent, meaning it's a video.
Speaker 12: No, not video. It's got to be written.
Speaker 18: Oh got anywhere handwriting, it's got to be signed, it's
Speaker 18: got to be dated.
Speaker 2: This is a terrible idea.
Speaker 18: Do not do this, Okay, Why the chance that you
Speaker 18: can comprehensively write out everything you really need to include
Speaker 18: in a will in your handwriting? Like, I mean, it's
Speaker 18: just ridiculous. Yeah, you're not going to think of everything.
Speaker 18: And if you're going to do corrections, and I mean,
Speaker 18: it's going to be a mess, and who's going to
Speaker 18: be able to read it?
Speaker 2: And it's just going to be a lot easier to
Speaker 2: case somebody. It's obvious somebody doesn't want to hire an attorney,
Speaker 2: which for a simple will sounds to me ridiculous. But
Speaker 2: they could theoretically get a word doc and sign it. Yes,
Speaker 2: if it's it's got to be.
Speaker 18: If it's not in their handwriting, then it's got to
Speaker 18: either be notorized or witness preferably both.
Speaker 2: The hard copy.
Speaker 18: Yet yeah, yeah, because the reason the handwriting works is
Speaker 18: because you know, you can do a handwriting analysis and
Speaker 18: prove whether it's the person who actually wrote it.
Speaker 2: Still has to be signed though.
Speaker 18: Yeah, a word doc you can't do that, so we
Speaker 18: gotta have more evidence that you actually did it. And
Speaker 18: that comes to the witnesses of a notarise.
Speaker 2: And why is this fear about wills? I mean, if
Speaker 2: somebody calls and says, you know, I'm married and I
Speaker 2: have two grown kids, and I don't own a lot,
Speaker 2: and what's going to be a simple will? Can you
Speaker 2: give them an estimate? Dan, because people always want to know. Yeah,
Speaker 2: I mean, just go, okay, give me the I'll bet
Speaker 2: you this. We can't say how high wills go because
Speaker 2: you could have a complicated estate, but i'll bet you
Speaker 2: we can say you've done some pretty basic wills. So
Speaker 2: what what's the low on a pretty basic, and again
Speaker 2: people don't expect it if you don't have a pretty
Speaker 2: basic will. But let's just hear the low end.
Speaker 18: I mean, so usually we include powers of attorney, other
Speaker 18: documents too that you need for other situations besides death,
Speaker 18: which are more likely more likely than death, so you
Speaker 18: got to deal with those things too, or we're doing
Speaker 18: all that stuff, you know, for a single person. If
Speaker 18: it really is straightforward, no trust planning, it could be
Speaker 18: a little less than a thousand bucks you can do.
Speaker 18: You know, you can find stuff online that is cheaper.
Speaker 18: But the problem we see is.
Speaker 2: Not for a thousand bucks, you get an attorney and
Speaker 2: get it all the way.
Speaker 18: I mean, people do not know what makes a mistake
Speaker 18: complicated or what's going to make it hard to administer.
Speaker 2: What does make it complicated? Tell me some of the
Speaker 2: things that would make it more than normal.
Speaker 18: You know, when you're dealing with anything outher than cash.
Speaker 18: Our biggest problems are with real estate. And it's not
Speaker 18: like fancy real estate. It's like a house that people
Speaker 18: are fighting over that people that want to live in,
Speaker 18: or you know, somebody wants to keep, or personal property.
Speaker 2: There's like beneficiary deeds that automatically move to the person on.
Speaker 18: I like them when they were giving a house to
Speaker 18: one person. You're throwing people into co ownership of real
Speaker 18: estate together, and they did.
Speaker 2: Not good idea. Owning a house of their spouse is hard.
Speaker 2: So if you if you want to do a beneficiary
Speaker 2: ded to three or four people, you will. I think
Speaker 2: that's a bad idea.
Speaker 18: They are there is no way to resolve disputes. They
Speaker 18: are coequal.
Speaker 2: We got another one coming in on this, okay, so
Speaker 2: hang on. That's Dan McKenzie McKenzie law. He'll be here
Speaker 2: for the show. H And Rhanna Rhanna, I think it's Rhiannon.
Speaker 2: We're going to take you right after this along with Eric.
Speaker 7: Eric.
Speaker 2: If you have patience, I will go back to you,
Speaker 2: but I do have to give for time. First time
Speaker 2: of owlers go with a sure thing Denver's Best roofer
Speaker 2: Excel roofing dot com. You don't pay a cent until
Speaker 2: you're content. Time for an insurance check up free, no obligation.
Speaker 2: In comparison, call Compass insurance paying too much your coverage
Speaker 2: at dozens of insurance companies. Find out now three O
Speaker 2: three seven seven to one help. You'll think you're his
Speaker 2: only customer when you choose Frank durand the real estate
Speaker 2: man dot com to list your home with REMAC Alliance
Speaker 2: three all three nine two zero sixteen twenty two. Hi
Speaker 2: Tom Martino, you're a troubleshooter three all three seven one
Speaker 2: three talks seven one three eight two five five Rhianna
Speaker 2: And what's going on with you? Rhiannony?
Speaker 15: So we have an issue. We're an electrical contractor and
Speaker 15: we made a return to one of our supply houses.
Speaker 15: It was a large return back July of last year.
Speaker 15: And July of last year we made the return. They
Speaker 15: didn't start issuing the credits and complete any of the
Speaker 15: credits till September.
Speaker 2: So how did they normally do it? How do they
Speaker 2: normally do it?
Speaker 15: Every other supply house does it the same day.
Speaker 2: But have you ever dealt with this supply or before
Speaker 2: with a refund?
Speaker 10: Not?
Speaker 15: Typically. There was one other instance, probably three or four
Speaker 15: years ago. Or we returned two items and it took
Speaker 15: them three months to actually record Bill's items. They returned
Speaker 15: the house.
Speaker 2: I think of a return, is this.
Speaker 15: One about thirteen thousand?
Speaker 2: Okay? Is that considered large?
Speaker 15: Yeah? For us, that was a large return, okay?
Speaker 2: And why would I'm just asking these basics because they're
Speaker 2: going to probably ask, they're going to probably challenge it
Speaker 2: or something. Why did you return it?
Speaker 15: By the way, Rhanna, we were during COVID, we just
Speaker 15: could barely get our hands on anything. So we're buying
Speaker 15: a stock supply of stuff.
Speaker 13: Just so we could operate.
Speaker 2: And then is there a restocking fee for doing it?
Speaker 15: I was fully expecting that we would have a restocking fee, because.
Speaker 2: It's kind of like they were financing you for free.
Speaker 15: Right right, and I'm planning to paint a restocking fee.
Speaker 15: My problem was they gave us a three thousand dollars
Speaker 15: credit and half of the items aren't on the return.
Speaker 2: Wait a minute, Wait a minute, So you returned them
Speaker 2: actually when.
Speaker 15: July second and you didn't get.
Speaker 2: And then you only got three grand? Yes, but when
Speaker 2: did you get the three grand in September? Now did
Speaker 2: they did they say that's it or is more coming?
Speaker 15: No, they said we returned the last item.
Speaker 2: Wait a minute, wait wait, wait, So why is there
Speaker 2: a ten thousand dollars discrepancy?
Speaker 15: That's what we're trying to figure out.
Speaker 2: Are they saying that, Okay, when you give the list
Speaker 2: of what your return and how did you return it?
Speaker 2: Did you ship it or did you know?
Speaker 15: The first thing that we did we sent an email
Speaker 15: to them saying, hey, we're going to come down and
Speaker 15: bring these returns. Please let's let us know there'd be
Speaker 15: an issue with this is what we're bringing down and
Speaker 15: returning to you. And it had all the item codes,
Speaker 15: the numbers, description, everything. We brought it down, went over
Speaker 15: it with the manager. And when we went over it
Speaker 15: with the manager, he walked through everything and he goes,
Speaker 15: the only issue we might have is this wire because
Speaker 15: this was special order from Vegas.
Speaker 13: I'll let you know.
Speaker 2: Okay, So how much was that?
Speaker 15: So the only thing we got wet about it?
Speaker 2: He said there he said, there may be a problem
Speaker 2: with one item. How much was that item?
Speaker 15: We could be like a thousand or two?
Speaker 2: All right, So that still doesn't make up for the
Speaker 2: ten grand. Hold on a second, I just don't understand
Speaker 2: you were in You were in a supply Okay. A
Speaker 2: deputy bow is in business, dealt with suppliers all the time,
Speaker 2: an HVAC business. We'll talk to him. Also, we have
Speaker 2: a lot more coming up. Stick around, go with a
Speaker 2: sure thing Denver's Best Roofer, Excel Roofing dot Com. You
Speaker 2: don't pay a cent until you're contenth time for an
Speaker 2: insurance check up free no obligation comparison call Compass Insurance
Speaker 2: Paying too much your coverage at dozens of insurance companies.
Speaker 2: Find out now three oh three seven seven to one help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty.
Speaker 1: Two Ripped up.
Speaker 10: News.
Speaker 1: You need advice so you don't have.
Speaker 10: Come run in just as fast as a cam.
Speaker 1: Shooter's gonna help.
Speaker 2: Come man, This is the Troubleshooter Show. Now Tom Martino, Hi,
Speaker 2: Tom Martino here and welcome to the show. Three oh
Speaker 2: three seven one three talk seven one three eight two
Speaker 2: five to five. This hour brought to you by Genesis
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Speaker 2: zero nine, Genesis, tootal Exteriors dot Com. Let's say now
Speaker 2: Jr has a comment on the phone scam. I don't
Speaker 2: know which phones, oh, but also Rhiannon. We need to
Speaker 2: finish with Rihanna, and then I have Jeremy on from
Speaker 2: Compass to answer a question. And that we have I'm
Speaker 2: gonna take Jeremy first because it's real quick. Jeremy, Compass
Speaker 2: Insurance Group, by the way, home of the insurance check up.
Speaker 2: If you call and say, hey, we're going to you know,
Speaker 2: we're going to compare you to like twenty five twenty
Speaker 2: six companies, see if you're not paying too much too little,
Speaker 2: and if you have what's the matter?
Speaker 12: Tomo WiFi just came up.
Speaker 2: Oh it did. It's so we are on YouTube now
Speaker 2: or what? Okay, it is coming up though. That's good.
Speaker 2: So we're going to be connected to YouTube soon. Thanks
Speaker 2: for telling me anyway. So anyway, so Jeremy, thank you
Speaker 2: for being here. By the way, I just want to
Speaker 2: say something. You're doing insurance comparisons. As always, We've never
Speaker 2: said ever that Compass will have the cheapest, lowest cost insurance. Ever.
Speaker 2: It used to be about eighty five percent of the time,
Speaker 2: you could probably beat the regular carriers about eighty five percent.
Speaker 2: I think that. I think I talked to Brian and
Speaker 2: he's that it's more like seventy five percent now because
Speaker 2: things are so competitive and so expensive that really insurance
Speaker 2: is going out of sight. But it's still worth it's
Speaker 2: still worth checking.
Speaker 11: Absolutely, yeah, And a lot.
Speaker 17: Of times it might not beat the rate, but we're
Speaker 17: getting the replacement costs back on the roof where.
Speaker 2: Stuff like that. And also right, yeah, I just want
Speaker 2: to say that because I got a text today saying,
Speaker 2: you know, they couldn't beat it, they're not the cheapest,
Speaker 2: and I say, well, I never said that. I said
Speaker 2: it's always wise to compare, even if you find out,
Speaker 2: because Jeremy, you'll tell you, hey, guys, you got a
Speaker 2: great thing here, keep it going anyway. So having said that,
Speaker 2: I got a question that I never even thought of before.
Speaker 2: If somebody got involved in a moving scam with their
Speaker 2: homeowner's insurance extend to stuff lost in a moving scam
Speaker 2: or when they're moving, does homeowners stop when you move out?
Speaker 2: I mean, how does that work if you still have
Speaker 2: a policy.
Speaker 17: What are you talking about for personal property?
Speaker 2: Yeah? Yes, for your when you're moving.
Speaker 17: Yes, yeah, your personal property can extend. So if you
Speaker 17: kept the policy active, personal property could extend. Most companies
Speaker 17: will limit it to ten percent off premise. So let's
Speaker 17: say you're moving and you kept your old policy in force. Yeah,
Speaker 17: there absolutely could be.
Speaker 2: Really, so what about when it shows up at the
Speaker 2: new place and stuff is damage, that's what you're talking about,
Speaker 2: that would be considered off premises coverage.
Speaker 17: Yeah, and the damage can get a little tricky depending
Speaker 17: on because it needs to be a covered peril on
Speaker 17: their policy.
Speaker 2: What about dropping something?
Speaker 17: It could be Yeah, I mean, it definitely could be covered.
Speaker 17: The problem is how much is it worth. And you know,
Speaker 17: a specific item might not be worth putting a claim in.
Speaker 17: But if they were scammed, let's say someone took off
Speaker 17: with their stuff, it was stolen. Yeah, most policies are
Speaker 17: going to limit. So if they had one hundred thousand
Speaker 17: in personal property, you know it'd be ten thousand in
Speaker 17: coverage off premise.
Speaker 2: But there is some coverage.
Speaker 3: There could be.
Speaker 17: Yeah, most of the time they're going to have at
Speaker 17: least ten percent, if not more.
Speaker 2: Do you have to tell your company you're moving if
Speaker 2: my policy is expiring at the end of the year.
Speaker 2: Do I have to tell them a moving.
Speaker 8: You do need to tell them you're moving.
Speaker 17: Yeah, it doesn't force you to cancel the policy. But
Speaker 17: for a homeowner's policy, there's there would be no reason
Speaker 17: you would keep it. You know, if you were moving
Speaker 17: into like renting a place, you just get a renters no, no.
Speaker 2: I get that. But if I'm moving, I'm in flux?
Speaker 2: Do I keep it in force until I get to
Speaker 2: my new place?
Speaker 5: Do you want to either have the old policy.
Speaker 2: Enforce or the new payse all right?
Speaker 17: Or a renter's policy if it's an extended move.
Speaker 2: But if it's not renting, and if it's moving from
Speaker 2: a home to a home, let's say moving from Denver
Speaker 2: to Florida, is there something specifically I could get for
Speaker 2: the move?
Speaker 17: There really is anything we have. There might be some
Speaker 17: sort of supplement out there.
Speaker 2: But yeah, usually they're bad.
Speaker 17: My insurance to do is to keep that policy in
Speaker 17: force till they got to the new place, or if
Speaker 17: they closed on the new house and that policy was
Speaker 17: active before they moved, the new policy could also do
Speaker 17: the same thing.
Speaker 2: Thank you very much. That's the Insurance Health Center or
Speaker 2: Compass Insurance Group three h three nine thousand, nine nine six,
Speaker 2: nine thousand. Now let's go back to Rhann and Rihann
Speaker 2: and on this this supplier. Okay, here's what we need
Speaker 2: to know. You you returned stuff to them, and they
Speaker 2: gave you only three thousand dollars credit on a ten
Speaker 2: thousand dollars excuse me, on a thirteen thousand dollars return.
Speaker 2: Did they say to you? Do they even acknowledge the
Speaker 2: items you return? That's or are they differing in value?
Speaker 2: Like do they say yes, Rhann, and we show here
Speaker 2: that you return this, this, this, this, this or not.
Speaker 10: They know?
Speaker 15: What they show is that they returned. They said they
Speaker 15: returned the items. We said that there's a whole bunch
Speaker 15: here that we you guys did not check in this
Speaker 15: return to you, right, and then that manager quit and
Speaker 15: all the only thing we can get them or their
Speaker 15: attorneys to say is we return the items.
Speaker 2: Like, no, here's all the I mean, they refunded the money.
Speaker 2: You return the items. They refunded the money.
Speaker 15: I'm part of the items, but not all of them.
Speaker 2: Holy crap. Is there any receipt? Do you get a
Speaker 2: receipt when you return stuff? I mean, I don't know
Speaker 2: how you approve it.
Speaker 15: They never, they never, That's what we're up against.
Speaker 2: Or have you looked this? Have you looked this up
Speaker 2: to see if other people have the same complaint with
Speaker 2: this supplier.
Speaker 10: That's what I was coming to you.
Speaker 15: I don't know if maybe.
Speaker 2: You'll find out BO. Why do you think BO? Having
Speaker 2: been in the business dealing with a bunch of suppliers
Speaker 2: a long time, what do you think I've had.
Speaker 16: Good luck with electrical and mechanical suppliers for forty years.
Speaker 12: I want to know who is the supplier you are
Speaker 12: dealing with?
Speaker 15: Ces in Littleton?
Speaker 2: Cees in Littleton?
Speaker 15: Is that Colorado Electric Supply, City Electric Supply?
Speaker 16: Well, if you want, you have a contact name there
Speaker 16: that you've been dealing.
Speaker 15: With Robert Coe. But he doesn't work there anymore, and he.
Speaker 5: Was the BO.
Speaker 2: We should talk to him. And I'm not accusing them
Speaker 2: of anything. Maybe they maybe that maybe that Robert Coe
Speaker 2: was fishy, maybe he did something squirrely.
Speaker 12: We'll make some calls.
Speaker 5: Me.
Speaker 15: My biggest question, the item sat there for two months
Speaker 15: before you return them. How did they not accidentally go
Speaker 15: into their inventory?
Speaker 2: That what I'm saying, So let let I'm going to
Speaker 2: let BO look into this and we'll see what we
Speaker 2: can find out. I'm we can't have anyone better. He's
Speaker 2: been in the business and dealt with all these suppliers,
Speaker 2: so Ran and He'll be in touch with you. Hold
Speaker 2: on and make sure we have your contact information. Three
Speaker 2: all three seven on three eight two five five Jar.
Speaker 2: What is your comment on what phone scam are you
Speaker 2: talking about? Jr?
Speaker 19: Tom Just you just had the guy on where they
Speaker 19: stole his number.
Speaker 2: It happens all the time now, yeah, yeah, yeah.
Speaker 5: Mobile check this out his phone number.
Speaker 2: His phone number was ported. Why would they want his
Speaker 2: phone number?
Speaker 19: Let me let me tell you. Give me twenty seconds.
Speaker 19: So they send you a code. Uh, dial this number
Speaker 19: six one one. We've got a problem with your phone number.
Speaker 19: Blah blah blah. They get the information, they get into
Speaker 19: your phone, They get the information. Now they got your number.
Speaker 19: They've shut off your phone. Now they can get any
Speaker 19: information they want. People that call you your credit cards
Speaker 19: checking up on you. They send you the six digit code.
Speaker 19: Now they type in that code. Now they got information
Speaker 19: on your credit card.
Speaker 17: Your kah.
Speaker 2: But that's if they have everything else. In addition to
Speaker 2: that saying, if they have your log in and you
Speaker 2: do secondary verification. They can get that secondary code.
Speaker 19: Absolutely, and they're they're they're shutting off your number, but
Speaker 19: they actually have total access to your number. Your mom
Speaker 19: calls you, your bank calls you, your credit your whatever
Speaker 19: emails to you. Yeah, it's a new scam that they're doing,
Speaker 19: and it usually only happens to like the sub phones
Speaker 19: like Metro PCs. I have key Mobile and I actually
Speaker 19: got one yesterday.
Speaker 2: And of course, what do you do.
Speaker 19: You don't log on, You just close it out, don't
Speaker 19: call these people back, because now they have your info
Speaker 19: and they have control of your phone.
Speaker 2: So this guy do you think this guy wasn't even
Speaker 2: talking to Metro. Oh no, he went to the store. Nevermind.
Speaker 19: But but right right, he went into the store. But
Speaker 19: there's nothing you can do it according to Metro numbers on.
Speaker 2: But right now, right now that they have they don't
Speaker 2: have his phone, they have his number. What can they
Speaker 2: do to him right now?
Speaker 19: Anything that comes in phone calls.
Speaker 2: Yeah, but I don't ever get anything that would expose
Speaker 2: me to anything. I mean, even if I did get
Speaker 2: a call from my doctor. I don't normally do that either.
Speaker 2: Actually I don't. I actually don't get calls. You have
Speaker 2: to call them, and then you have to give verifying
Speaker 2: information to people or you go online. I've never had
Speaker 2: a call where since somebody would want sensitive information from me. Legitimately,
Speaker 2: it happened.
Speaker 20: It happens.
Speaker 2: I just give me an idea, I mean, I'm not
Speaker 2: trying to disagree with you on purpose. Give me an
Speaker 2: idea of why if someone had my cell phone number,
Speaker 2: my number, I can't think of one phone call they
Speaker 2: would get they would get, not make that they would
Speaker 2: get that would expose me.
Speaker 19: I'm trying to explain to you right now. Capital One
Speaker 19: gets a hold of David Smith, but they're really they're
Speaker 19: really TechEd your guy's name. Yes, could you enter your
Speaker 19: last four?
Speaker 2: They never do that. Capital One will never ever text
Speaker 2: you saying enter this information.
Speaker 5: They don't.
Speaker 19: That's what I'm saying, Tom, it's a fraudulent thing that's happening.
Speaker 2: So you're saying that he'll believe it because it's fishing.
Speaker 2: It's just a phishing scheme.
Speaker 19: It's fishing, absolutely, and it only takes what one in
Speaker 19: one hundred, one in a thousand.
Speaker 2: But still, Jr. You really didn't answer the question. Here's
Speaker 2: what I'm asking. Okay, Mark has my cell phone? Number
Speaker 2: right now, and it's poured it to his phone. Capital
Speaker 2: one is not going to text me.
Speaker 14: Oh man, I could do no, no, no, Listen in
Speaker 14: that scenario, Well, I have control of your phone number, right,
Speaker 14: I can do all kinds ofs like what Mark, Well,
Speaker 14: I mean with banks like our bank ANB sometimes he'll
Speaker 14: send us a text his secondary So if I tried
Speaker 14: to get into your account and they want to authorize
Speaker 14: it by sending a text.
Speaker 2: But Mark, you're assuming though that the person you happen
Speaker 2: to know all my stuff. But you're assuming that someone
Speaker 2: who would have gotten my number knows where I bank,
Speaker 2: and they at least know user names and all of that.
Speaker 14: Right, Well, yeah, you'd have to know some information. But
Speaker 14: my point is if you have control over someone's phone
Speaker 14: a lot of secondary authentications. That's just a text message
Speaker 14: with a force that's digit code.
Speaker 2: That's true, absolutely, and you would receive all those that's right.
Speaker 2: If you or if you want to change a password.
Speaker 2: As Shannon said, that's right, But normally you need more
Speaker 2: than just the phone number port it to your phone
Speaker 2: to get their texts and stuff. You need somehow other
Speaker 2: information about that person, right JR. I mean that's what
Speaker 2: I would say, so I get what you're saying. Mark,
Speaker 2: You're right. We had some cases here on the show
Speaker 2: where someone's phone was hacked.
Speaker 14: Well, like if I had your phone and I could
Speaker 14: get into your phone, then I can go into your email,
Speaker 14: see where you bank.
Speaker 2: That's true. But they didn't take his phone. They just
Speaker 2: took his number. Yeah.
Speaker 14: Well that's a little different because they just have control.
Speaker 2: But they will receive any texts, that's right. They will.
Speaker 2: But I can't think of any text that would think
Speaker 2: of one right here.
Speaker 14: Let's say he is someone else has his phone number,
Speaker 14: and he goes to his online banking and he no
Speaker 14: longer gets it because he doesn't have access to that
Speaker 14: phone number. When he tries to get it, it's going
Speaker 14: to send it to his phone.
Speaker 2: Yeah, but then they would still have to have the
Speaker 2: username and password. Yeah, they'd have to have other stuff
Speaker 2: as well. Okay, we got more coming up on the
Speaker 2: Troubleshooter Show. Go with a sure Thing Denver's Best Roofer
Speaker 2: Excel roofing dot com. You don't pay a cent until
Speaker 2: you're content. Time for an insurance check up free, no obligation.
Speaker 2: In comparison, call company insurance paying too much your coverage
Speaker 2: at dozens of insurance companies. Find out now three oh
Speaker 2: three seven seven to one. Help. You'll think you're his
Speaker 2: only customer when you choose Frank durand the real estate
Speaker 2: Man dot com to list your home with Remax Alliance
Speaker 2: three oh three nine two zero sixteen twenty two. Hi
Speaker 2: Tom Martino here three oh three seven one three talks
Speaker 2: seven one three eight two five to five. All right,
Speaker 2: things to comcasts doing a service call and then Mark
Speaker 2: getting on as on the YouTube thing.
Speaker 5: We're on.
Speaker 2: We're back on.
Speaker 9: So we're feeding commercials during the break my fault.
Speaker 2: Uh oh, you are feeding commercials. From now on, people
Speaker 2: will talk, so you're backup. We're back up. Thank you,
Speaker 2: thank you, thank you. Three oh three seven one three
Speaker 2: eight two five five. Uh Kaschina get Ranynan's Rhiannon's uh
Speaker 2: contact info for Bo. He's going to take that. And
Speaker 2: then we have U Bob with his con crete driveway
Speaker 2: issue and affordable Let's see who's first, Bob. I think
Speaker 2: Bob was first. I'm going to go back to Eric. Eric,
Speaker 2: you have to understand these callers had problems. We had
Speaker 2: to call. We have to follow up. I promise you
Speaker 2: you're on my radar here man, Just Bob, what's going
Speaker 2: on with your driveway? Did you call in yesterday? Mark
Speaker 2: was doing the show yesterday. Oh it's me, hold on,
Speaker 2: it's me, gotcha. Okay, there you are, Bro?
Speaker 21: Sorry so well, but no Mark as me to go
Speaker 21: look at a driveway. Well, the guy sent me a picture.
Speaker 2: I'm sorry. You're Bob from l em got it? Okay, Mark,
Speaker 2: what was the issue? Do you remember? Yeah?
Speaker 14: It was pretty simple. Older guy in his eighties had
Speaker 14: a guy come out. They were going to powerwash his
Speaker 14: driveway and then put some kind of coding on it
Speaker 14: and make it look good. In a couple of days
Speaker 14: after it was done, it started crumbling. Okay, so what
Speaker 14: did you find, Bob?
Speaker 21: Well, I didn't even have to go out. He send
Speaker 21: me a picture. It should have never been done, is
Speaker 21: all I did was put a painting thing over they
Speaker 21: they ripped him off, was what they did from the
Speaker 21: whole driveway and needs replaced.
Speaker 5: It's not bad.
Speaker 21: It should have never been there.
Speaker 2: What did they charge him for this so called coding
Speaker 2: or sealer?
Speaker 21: Well, I'm not sure because I mentioned something like fifteen
Speaker 21: or two agoes a. It was way more than that.
Speaker 21: But they ripped him off his driveway needed to replace
Speaker 21: what was.
Speaker 2: The name mark? Do you remember the name of the company.
Speaker 2: I'd have to look. No, I don't think I do, man,
Speaker 2: I think.
Speaker 21: I know they had They had a bunch of numbers,
Speaker 21: but they're all just connected.
Speaker 2: Oh no, so, Bob, how big of a driveway is it?
Speaker 2: It was Anderson. I just looked it up.
Speaker 14: It was Anderston Construction and sure enough, any phone number
Speaker 14: we have for him is gone.
Speaker 2: Okay, how long ago did he have it done? Bob?
Speaker 2: Do you know.
Speaker 21: I probably had a recently done. I don't remember. Pretty
Speaker 21: pretty realm.
Speaker 2: And it's a it was a coding is that what
Speaker 2: they sold as? They power washed it. Then they put
Speaker 2: a coating on it.
Speaker 21: Yeah, they And they didn't even put an overlap mark
Speaker 21: or tom or whichever one. Yeah, they put a paint
Speaker 21: on it. It's the third one, part one I've seen
Speaker 21: now where they pay it and try to tell you
Speaker 21: if it's a concrete thing, and the gentleman says, you
Speaker 21: tried doing this other patch. Well that pats isn't even failing.
Speaker 21: But it was a true patch. But his library is
Speaker 21: so bad you could there's no way to fix it.
Speaker 2: I mean and we can't find this and construction probably
Speaker 2: now according to.
Speaker 14: Mark, it's a total ripoff man. They might as well
Speaker 14: grab the can of spray paint. That's Bob. I appreciate.
Speaker 14: I appreciate you.
Speaker 2: Going and look at jobs for us, though there's a
Speaker 2: lot of ripoff man. Do you notice that Bob in
Speaker 2: the concrete business people?
Speaker 21: Oh, Ton Ton, and you and I have had this conversation,
Speaker 21: you know people. Matter of fact, I was going to
Speaker 21: tell you I just ran into another job to stay
Speaker 21: the concrete man did and I didn't go talk to
Speaker 21: the people. Well, I was by the the other day
Speaker 21: and it's already starting to play, and so I'm sure
Speaker 21: you'll be get a call from maybe from.
Speaker 2: By the way, Sam. The concrete Man is a franchise,
Speaker 2: it's not a man, and there is no Sam or locally.
Speaker 2: But the guy that used to have the franchise here
Speaker 2: years ago was on our list and he did a
Speaker 2: pretty good job. But this new guy we're getting complaints about.
Speaker 2: He's not on the list. He's not on referral list
Speaker 2: dot com and he doesn't deserve to be, thank you.
Speaker 2: That's Bob l. E. M. Landscaping, and he he is
Speaker 2: on referral list dot com. So Dan McKenzie is with
Speaker 2: us from McKenzie Law Co Plans dot co for trust
Speaker 2: and probate and and wills and all those matters. Now, Dan,
Speaker 2: you had mentioned there's nothing wrong with the beneficiary's deed.
Speaker 2: By the way, if you're going to leave your home
Speaker 2: to someone, to a person, because what happens is that death,
Speaker 2: it goes, it transfers outside of probate. Is that right,
Speaker 2: it's out, it's outside of probate, right. Okay, So if
Speaker 2: there are leans against the estate, not against the house,
Speaker 2: but bills, can they force someone who gets that home
Speaker 2: through a beneficiaries deed? Can they force someone to tap
Speaker 2: that equity to pay those bills or to sell the house?
Speaker 13: No?
Speaker 18: I mean the credit claims against the estate to go
Speaker 18: through the probate process.
Speaker 2: And yeah, so a beneficiaries deed does have its benefits.
Speaker 18: Correct, I mean, now a mortgage or a lean security
Speaker 18: against the house, the course has to be repaid, right right, Yeah,
Speaker 18: Other debts have.
Speaker 2: Mechanics lean on the house maybe right right now? Then
Speaker 2: this question was texted to me, and again I'm reminding
Speaker 2: you you can text me at my number and it's
Speaker 2: a seven four seven, And this one was saying if
Speaker 2: you mentioned it can get complicated if you do a
Speaker 2: beneficiaries deed to two or more people, because those people
Speaker 2: then may argue amongst themselves who owns water, what's responsibility is?
Speaker 2: Or if they want to sell it, do they want
Speaker 2: to keep it? Do they want to to rent it?
Speaker 2: What if you had an LLC, you left it to
Speaker 2: in a beneficiaries deed and the members of the LLC
Speaker 2: had an operating agreement? Is that far fetched?
Speaker 18: Trus That can be a great We do that sometimes
Speaker 18: with like vacation properties that people want to keep in
Speaker 18: the house or in the family family. Yeah, because the
Speaker 18: same problem when kid lives in Florida, It's like I
Speaker 18: don't go skiing. You're in Colrado. You go skiing all
Speaker 18: the time. Why am I paying for the HWOA two?
Speaker 18: Is you pay them right? So you can have an
Speaker 18: operating agreement.
Speaker 2: That kind of shows that if you say to your
Speaker 2: kids or your to your nephews or nieces, here's the LLC.
Speaker 2: In order to get your share, you have to agree
Speaker 2: to this operating agreement. If they agree to it, then
Speaker 2: then they all have that percentage of vote. So if
Speaker 2: they want to change it in the future. They can,
Speaker 2: but at least they have something to go off of,
Speaker 2: they have something to work around. Yep, that's a cool idea.
Speaker 2: Can that also be done with a trust? Can you
Speaker 2: leave it to a trust through a beneficiary deed? You can?
Speaker 2: I mean there's probably no reason too if you have
Speaker 2: a trust right, because then it goes to the trust any.
Speaker 18: Correct, And the issue there is just like you know,
Speaker 18: a trust has a trustee, the operating agreement. The reason
Speaker 18: it's so great, it's just because you can have the shares,
Speaker 18: you can have votes among people, like you can buy
Speaker 18: people out. A trust obviously has a lot of benefits,
Speaker 18: but it's like you've got one person in charge and
Speaker 18: it's not real clear how they deal with conflicting.
Speaker 2: Okay, okay, we have more coming up. Three Ozho three
Speaker 2: seven one three talks seven one three eight two five five.
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Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up free, no obligation comparison call Compass
Speaker 2: Insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out Now three oh three seven to seven
Speaker 2: to one help. You'll think you're his only customer when
Speaker 2: you choose Frank Durand the real estate Man dot com
Speaker 2: to list your home with Remax Alliance three oh three
Speaker 2: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 2: troubleshooter three o three seven to one three talk seven
Speaker 2: one three eight two five five. Marcus, what's going on
Speaker 2: with you? Marcus? Marcus, what's going on?
Speaker 3: Uh so it's Marcos. But yeah, good.
Speaker 2: Afternoon, Marcos.
Speaker 3: I was trying to see I'm trying to vict me
Speaker 3: a guy from one of my rentals up in Greedy, Yeah,
Speaker 3: and he's behind. I gave him a notice to quit
Speaker 3: on five three, twenty four and with him promised me,
Speaker 3: promising me he's going to catch up with the rest.
Speaker 2: You know, listen, is he on a year's lease or
Speaker 2: is it just month to month?
Speaker 3: It's on a month's month.
Speaker 2: Now, it's going to be easy for you to a victim.
Speaker 2: I mean, just go through the eviction. What what? What is?
Speaker 2: What am I not hearing?
Speaker 21: Okay?
Speaker 2: I just in other words, if he's not paying Marcos,
Speaker 2: if he's not paying, it's a very easy process. Now
Speaker 2: I would recommend you get an attorney to do it,
Speaker 2: just so you you dot all the i's and cross
Speaker 2: all the t's and you can add that to the bill.
Speaker 2: But what were you hoping we would tell you the
Speaker 2: step by step process. We could, but it's not going
Speaker 2: to do you any good if you don't know what
Speaker 2: you're doing. You got to get a notice. You got
Speaker 2: to give him notice depends on how long he's there
Speaker 2: is how much advance notice you have to give him,
Speaker 2: and then you have to wait for that to expire.
Speaker 2: Then you have to go to a hearing. You have
Speaker 2: to get an order for eviction and then you have
Speaker 2: to serve that on him, and then if he doesn't leave,
Speaker 2: then you go get a rid of execution to move
Speaker 2: his stuff. It's it's it's their several steps. Okay, Now
Speaker 2: have you ever you've you've never had to evict anyone before.
Speaker 3: No, this is the first time.
Speaker 2: So how long have you been a landlord?
Speaker 3: About ten years?
Speaker 2: God, you're lucky.
Speaker 3: Ten years on two. Yeah, he's he's been there for
Speaker 3: seven years. He just got back behind in October. And
Speaker 3: I've been giving him a chance ever since October of
Speaker 3: last year.
Speaker 2: So would he leave voluntarily? Do you think?
Speaker 3: Well, that's what I'm kind of hoping. I talked to
Speaker 3: him Sunday and I told him I'll give him until
Speaker 3: this coming Sunday to get out or come up with
Speaker 3: all the money and we'll redo another leash or something
Speaker 3: like that.
Speaker 9: You know.
Speaker 3: Now, I mean, for the most part, he's been a
Speaker 3: good tenant except for since October.
Speaker 2: Well, listen, you may want to just what you do
Speaker 2: is have him pay current rent and then make payments
Speaker 2: towards the pass rent unless you just want to get
Speaker 2: rid of him, and to get rid of him is
Speaker 2: going to cost you a minimum with an attorney of
Speaker 2: about five hundred bucks, maybe a thousand. I don't think
Speaker 2: a thousand unless he tries to go to court and
Speaker 2: fight this. But you don't think he'll do that, do you.
Speaker 3: I don't think so. But this past Sunday, when I
Speaker 3: went to go put a key box on there so
Speaker 3: I could start showing the house to other people, he
Speaker 3: really got offended and started yelling and cussing and started telling.
Speaker 2: Me that listen, you better not let that go on
Speaker 2: too long. Okay, I mean, seriously, I wish you the best, bro.
Speaker 2: I mean, it's it's terrible when these things happen. It
Speaker 2: really is. It's the one downside, you know, to being
Speaker 2: a landlord is the eviction when you have to get
Speaker 2: rid of people. Now, this, uh, Denet and this roof damage?
Speaker 2: What's going on? Net? What's happening?
Speaker 8: Hi?
Speaker 2: Denet?
Speaker 19: Hey, how are you?
Speaker 2: What's happening?
Speaker 13: I'm doing okay, I'm not too sure my next steps
Speaker 13: and process I am. I've been having a few roofers
Speaker 13: come out to do some estimates on my roof because
Speaker 13: I found the claim was denied, which is fine.
Speaker 2: I got why wait wait, why was it denied. Did
Speaker 2: you have hail damage?
Speaker 13: I did not have significant and that hail damage a
Speaker 13: year ago.
Speaker 2: So it was denied totally. Yes, Okay, so then what.
Speaker 13: So then here we are, you know, a year later,
Speaker 13: next summer, and I'm doing some estimates to figure out
Speaker 13: what's going to cost me out of pocket and had
Speaker 13: a total of seven different roofers come out.
Speaker 2: How many seven? Seven? Wow?
Speaker 5: Yes?
Speaker 13: As of Monday, I had two roofers come out, do
Speaker 13: an inspection, submit photos, no hail damage, no wind damage,
Speaker 13: no missing shingles. As of yesterday, I had affordable house
Speaker 13: or affordable roofing Colorado come out and I have several
Speaker 13: missing shingles and now I have wind damage.
Speaker 2: Okay, where are you located.
Speaker 13: In Loveland, Colorado?
Speaker 2: Why don't you just get a good roofer and call
Speaker 2: it a day.
Speaker 13: Yes, and I believe I have one, but I had
Speaker 13: to get a few quotes.
Speaker 2: And who I would say, Why don't you call Excel Roofing.
Speaker 2: I think they go to Loveland. I actually don't know.
Speaker 2: I mean we do. Yeah, thanks Mark, And they're the
Speaker 2: best man. They'll give you an estimate and never you'll
Speaker 2: never you can take it to the they'll tell you
Speaker 2: if it's damage, how it's damaged, how much it's going
Speaker 2: to cost, exactly what it's going to cost. And they're
Speaker 2: not going to take a penny from you, not a
Speaker 2: penny until it's done. Think about that.
Speaker 13: No, that's totally good. I'm just I'm kind of sucking
Speaker 13: to rock in a herdspot now because I'm pretty sure
Speaker 13: Affordable Roofing took shingles off my roof.
Speaker 2: Oh wait a minute, Wait a minute. If you're going
Speaker 2: to have your roof replaced, why do you care? First
Speaker 2: of all, and I'm not sure they did. But even
Speaker 2: if they did, I mean, how many roofing shingles are missing?
Speaker 2: For God's sakes, It can't be that many that they
Speaker 2: pulled off.
Speaker 13: So far in the pictures, I see eight.
Speaker 2: Well that's not a big deal. What do you have
Speaker 2: an asphalt roof? Yes, why would they There would be
Speaker 2: no reason for them to pull eight shingles off.
Speaker 14: Didn't you guys have a pretty good storm the other day?
Speaker 13: We did, But the storm was last night, just after
Speaker 13: he had got done with his estimate. So he came
Speaker 13: yesterday at about eleven thirty and was up there for
Speaker 13: less than five minutes, came down, so I had hail damage.
Speaker 5: We had.
Speaker 2: What's the big deal is what I'm asking you, Whether
Speaker 2: if you get a good roofer, if you have hail damage,
Speaker 2: they'll help you, they'll give you the evidence. If you
Speaker 2: don't have hail damage, but you still have an old roof.
Speaker 2: How old is your roof.
Speaker 13: As at least twenty years old?
Speaker 2: So you want to replace it no matter what, whether
Speaker 2: you have hail damage or not. Is that right?
Speaker 13: Well, of course, But I don't want somebody going up
Speaker 13: there and taking shingles off.
Speaker 2: I don't either. I don't either, and I think it's
Speaker 2: wrong if they did it. But I can see no
Speaker 2: motivation for them to do that at all. It's not
Speaker 2: even worth their time to take eight shingles off. I mean,
Speaker 2: what I'm saying is that's not neither here nor there.
Speaker 2: It's not going to do any damage right now. If
Speaker 2: you're going to get your roof replaced, get it replaced,
Speaker 2: those eight shingles will be replaced. It didn't cost you
Speaker 2: extra because they removed eight shingles. What I'm saying is
Speaker 2: I understand why you're upset, but there's no reason to
Speaker 2: chase after them for eight shingles. I mean, really, there's
Speaker 2: not just don't hire these idiots and move on. And
Speaker 2: I really, Dan, I mean it's really easy. Call Excel Roofing.
Speaker 2: I'm serious. Now you can call someone else and then
Speaker 2: you'll be calling us about the problem, because if any
Speaker 2: other roofer wants a dime from you before they start,
Speaker 2: that's an automatic no for me. Okay, So if you
Speaker 2: want to call Excel, it's easy. Excel roofing dot com.
Speaker 2: They don't collect assent until you're content. They will look
Speaker 2: and give you an honest opinion and a complete contract
Speaker 2: in writing. Three oh three seven sixty one sixty four hundred.
Speaker 2: That's the easy solution. And I get that you're upset
Speaker 2: with that other company. I get it, and I would
Speaker 2: be two. But if you're replacing it, it's not going
Speaker 2: to make a big difference. Three oh three seven sixty
Speaker 2: one sixty four hundred for excel roofing dot com. Go
Speaker 2: with a sure thing Denver's best roofer Excel roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up, free no obligation comparison call Compass
Speaker 2: insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out now three all three seven seven to one.
Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate man dot Com to list your
Speaker 2: home with Remax Alliance three all three nine two zero
Speaker 2: sixteen twenty two. Guy Tom Martino, your troubleshooter three O
Speaker 2: three seven one three talk three oh three seven one
Speaker 2: three eight two five five. All right, now we have Alex.
Speaker 2: Oh no, no, I already try. I already told Alex
Speaker 2: what to do, didn't I take Alex about? No? No,
Speaker 2: that's as this is somebody else. Sorry, Alex. Did you
Speaker 2: hear the other call about evicting?
Speaker 9: Hey, sir, yes, I unfortunately had to hop off the
Speaker 9: radio in the car before I chanced to hear what
Speaker 9: was going.
Speaker 2: Well, anyway, somebody else asked about evicting, and is that
Speaker 2: what you want to do? You want to evict someone?
Speaker 9: Well, I'm actually currently in the eviction process. My property
Speaker 9: management company here in the Colorado Springs actually just posted
Speaker 9: the fourteenth day notice today on the door for the
Speaker 9: notice of non compliance for all the.
Speaker 2: Okay, so you're having your property managers do it through
Speaker 2: an attorney.
Speaker 9: Probably they handled it themselves. They went down themselves and
Speaker 9: posted the notice on the door. They put the original
Speaker 9: notice down on the first of the month, and then
Speaker 9: fourteenth days later today.
Speaker 2: Yeah, you don't, you don't really need you don't really
Speaker 2: need an attorney if you know how to do it.
Speaker 2: So what is your question?
Speaker 5: Yeah?
Speaker 21: Absolutely so.
Speaker 9: My only concern is that so he the tenant, does
Speaker 9: have a trust that was his income verification to be
Speaker 9: able to you know, qualify for my home, and he
Speaker 9: has been having them pay the and directly about a
Speaker 9: week before the first every month, which has been great. However,
Speaker 9: after the extensive damage she's caused the home, it's going
Speaker 9: to be a few tens of thousands of dollars unfortunately
Speaker 9: that he was able to accomplish within three months.
Speaker 2: Of living there.
Speaker 9: My concern, my concern is when the eviction, because they're
Speaker 9: going to do the inspection today and he's definitely not
Speaker 9: within compliance of everything that needed to be done, and
Speaker 9: so they'll start the eviction process.
Speaker 5: With that being said, he's not going.
Speaker 9: To be able to pay for these things out of
Speaker 9: pocket and become compliance. So they're going to start.
Speaker 8: The eviction process with.
Speaker 9: The level of money that he's going to need to
Speaker 9: spend to repair the property.
Speaker 5: My question is you know how that will.
Speaker 9: Work as far as if they're you know, being sticklers
Speaker 9: and saying they don't want to pay it and go
Speaker 9: on to.
Speaker 2: Hold on and we'll go through that. Since it involves
Speaker 2: a trust, we'll ask Dan McKenzie as well. Hang on,
Speaker 2: go with a sure thing Denver's Best roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent till you're content.
Speaker 2: Leave time for an insurance check up free no obligation
Speaker 2: comparison call Compass Insurance paying too much your coverage at
Speaker 2: dozens of insurance companies find out now three oh three
Speaker 2: seven seven one help. You'll think you're his only customer
Speaker 2: when you choose Frank durand the real estate Man dot
Speaker 2: com to list your home with Remax Alliance three oh
Speaker 2: three nine two zero sixteen twenty two yea.
Speaker 1: Ripped of news need advice?
Speaker 5: Who you don't have?
Speaker 1: Run anxious stas as a cam shooter's gonna help come man.
Speaker 2: Six is the Troubleshooter Show Now Tom Martino, Hey Tom Martino,
Speaker 2: Your troubleshooter three all three seven one three talk three
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Speaker 2: system ever. Three o three eight six two five five
Speaker 2: five four. Now let's talk about your problems, questions and
Speaker 2: complaints again. Alex is trying to evict someone and it's weird.
Speaker 2: He wants to know can he hold the trust available?
Speaker 2: So we have Dan McKenzie with us for McKenzie Law,
Speaker 2: and I asked, I asked him off the air Alex.
Speaker 2: I said, Hey, Alex says the rent was being paid
Speaker 2: by a trust and now he's got a lot of
Speaker 2: damages and he knows the guy has no money, so
Speaker 2: can he go after the trust for the damages? And
Speaker 2: Dan asked the first question, did the trust sign the
Speaker 2: lease or did Alex signed? Or excuse me, did the
Speaker 2: tenant sign it individually?
Speaker 9: That's a great question. I will double check, but I
Speaker 9: believe it was the tenant individually the trust. Just from
Speaker 9: when I talked to the leasing agency a couple of
Speaker 9: days ago before today's inspection. They told me that the
Speaker 9: when they pulled up the payment history, it appears as
Speaker 9: though the trust makes the payments directly about a week
Speaker 9: before the first of each month. So that's all I
Speaker 9: know about their involvement. And as far as contact information,
Speaker 9: they just have the trust email relationship.
Speaker 2: What is his relationship to the trust? I mean, he
Speaker 2: may be a trustee, what what do you know what
Speaker 2: his relationship.
Speaker 9: Is the Only thing that was really shared with me
Speaker 9: is him being some form of a beneficiary to the trust.
Speaker 9: He's an implant from Las Vegas. They did his typical
Speaker 9: you know, background checks all I guess stuff, said that
Speaker 9: his trust had more than enough money to cover you know,
Speaker 9: deposits and rent, so he's qualified.
Speaker 2: He moved to Vegas as.
Speaker 9: A single person out here into my property. He's been
Speaker 9: there for about three months and he's on a year
Speaker 9: long lease and rent's been coming in on time. But
Speaker 9: with the neighbors calling telling me they were concerned about
Speaker 9: dogs locked outside in ninety degree heat for a week
Speaker 9: with no food or water, and that he had just
Speaker 9: disappeared about you could go, oh wait.
Speaker 2: Wait, wait, is he gone? Right now? Is he gone?
Speaker 5: So he just got back.
Speaker 9: I went by the property. He had been gone for
Speaker 9: about a week and a half. My leasing agency called
Speaker 9: him and said, hey, your dogs are dying in the yard.
Speaker 9: You need to let us get access to his property
Speaker 9: to help these dogs. We're going to call animal services.
Speaker 9: He came up with some long story.
Speaker 2: Did you help the dogs? Did you help them? Yees?
Speaker 17: Yeah.
Speaker 9: So he did change the locks to the door so
Speaker 9: I couldn't get in. Luckily, he gave us the code
Speaker 9: to the locks he put on, which again was is
Speaker 9: breaching the contract because he also boarded up all the gates.
Speaker 9: So I did get into the property with his permission,
Speaker 9: got the dogs, fed them, gave them water, let them inside,
Speaker 9: took care of them. And then we had a animal
Speaker 9: service post and notice on his door because he says
Speaker 9: he's trapped in Vegas over the last week and he
Speaker 9: doesn't know when he'll get home. Post of notice saying
Speaker 9: if you don't get the dogs in twenty four hours,
Speaker 9: we will come retrieve them. I do believe they retrieve
Speaker 9: the animals. However, today is the fourteenth day with them.
Speaker 2: How much damage are we talking about. You'll get the eviction,
Speaker 2: no problem, but I don't know about the damagers. How
Speaker 2: much damage we talked.
Speaker 9: About, well, roughly probably around fifteen twenty thousand the garage
Speaker 9: so is beyond repair the laj McKenzie beyond repair Kinsey law.
Speaker 2: What do you think can because they were paying the rent,
Speaker 2: that doesn't kind of make them responsible for damages? Doesn't?
Speaker 2: The trust? Probably not?
Speaker 18: The trust probably, I mean it sounds like the trust
Speaker 18: is set up for him by someone else that probably
Speaker 18: contains something saying don't pay his creditors with it. So
Speaker 18: he's certainly threatened it. I mean, you know, he's threatening
Speaker 18: a lawsuit and see what happens. I don't know if
Speaker 18: you've seen that trust agreement. Probably not, but that is
Speaker 18: going to be a big determinant of you what's possible.
Speaker 2: Do you think this guy even cares?
Speaker 9: I guess that was just that was just My biggest
Speaker 9: fear is just the amount of repairs.
Speaker 2: Does this guy? Does this guy have mental problems, you know,
Speaker 2: or physical problems, Not that we're.
Speaker 9: Aware of walking into the house though. I the leasing
Speaker 9: agency has been doing this for about twenty years. They
Speaker 9: I sent them the pictures and videos. Nobody's ever seen
Speaker 9: a property destroyed like this, especially give me.
Speaker 2: An idea of destroyed. Give me an idea. I mean,
Speaker 2: let me think I have water in the sun. Let
Speaker 2: me what do you mean by destroyed?
Speaker 8: Yes, sir, yes, sir.
Speaker 17: No.
Speaker 9: When you walk up to the front of the property,
Speaker 9: you know, small stuff. You notice aro off the bat
Speaker 9: from my ten foot weeds overgrowing over the whole front
Speaker 9: of the property. And it's kind of like, okay, wow,
Speaker 9: that's not talked about.
Speaker 2: You said fifteen or twenty grand I don't want to
Speaker 2: talk about landscaping, talk about something else.
Speaker 9: Yeah, inside the house, yeah, absolutely, So the real damage
Speaker 9: is you know, outside of you know, the dog pee
Speaker 9: and poop festering and the brand new carpet and.
Speaker 2: Okay, so that's that's inside. Dog pee and poop inside. Okay.
Speaker 9: So the big expense is the big expenses if we
Speaker 9: just avoid all the petty stuff, would be the elevated deck,
Speaker 9: which I had an estimate done on it, a few
Speaker 9: of them done recently to replaced the deck before anybody
Speaker 9: moved in, because I just wanted to do a new one,
Speaker 9: nothing fancy, just to basically rebuild it. And it's roughly
Speaker 9: fourteen to fifteen thousand to the new deck.
Speaker 2: And there's going to be an argument as to whether
Speaker 2: you need a new deck. I mean the posts annoying it.
Speaker 2: But what I'm getting at is that this is not
Speaker 2: a candy store. Let's just say the trust was responsible.
Speaker 2: You still have to mitigate. You still have to really
Speaker 2: go for the loss, and not just because. And if
Speaker 2: you say, well, I may as well just replace the
Speaker 2: whole deck, well that's up to you. But that doesn't
Speaker 2: necessarily mean this guy's got to pay.
Speaker 5: They're right exactly.
Speaker 9: No, I agree, it's there's just been some damages done
Speaker 9: to the deck that are causing structural issues. And then
Speaker 9: the garage door. I did have a garage door company
Speaker 9: come out and look at it, and the size of
Speaker 9: the dents and the actual like I don't remember the
Speaker 9: terminology for it, but there's things like ripped out of
Speaker 9: the door on the paneling and they're dented so bad,
Speaker 9: and it's from nineteen ninety.
Speaker 2: How long is he he've been there that? How long
Speaker 2: has he been there?
Speaker 9: Three months? Three April?
Speaker 2: Wait a minute, wait a minute, you've only had this
Speaker 2: guy there three months.
Speaker 9: Yes, it's unbelievable, like that's what I'm saying. It's just unreal.
Speaker 9: I couldn't believe it. And he's still got, you know,
Speaker 9: another nine months left on the lease. Outside of the
Speaker 9: fact that today, when he fails to meet compliance, still
Speaker 9: more than likely obviously we'll start the eviction process. But
Speaker 9: my biggest fear is just you know, okay, he either
Speaker 9: accepts all the charges we give him, he forfeits security
Speaker 9: deposit and he's an honest guy, and he comes out
Speaker 9: of pocket for the things that he.
Speaker 5: Security won't cover.
Speaker 2: He probably doesn't have the money, bro, he doesn't have
Speaker 2: the money. Do you think he has fifteen or twenty.
Speaker 9: Gre in what that's my that's my fears. Where does
Speaker 9: it go from there?
Speaker 2: I guess nothing? I mean, you look at that they're
Speaker 2: saying he can't take blood from a turnip or blood
Speaker 2: from a stone. Truly, you know you can't, but you
Speaker 2: know the world. The most you can do is make
Speaker 2: a claim against him, and maybe he goes to the trust,
Speaker 2: especially if he can't get if he can't rent anymore
Speaker 2: because of your reference. I mean this right right, Look,
Speaker 2: you asked, where does it go? Okay? It's a civil matter,
Speaker 2: just like any civil matter, so you'd have to sue him.
Speaker 9: Okay, okay, and it's unfortunate. Well, I appreciate that.
Speaker 2: But you better check to see if the if the
Speaker 2: trust that you know, they may have had the trust.
Speaker 2: If he could not financially back it up, they may
Speaker 2: have had the trust qualify. Just find that out.
Speaker 9: Right, Okay, that's a good question, asked. I'll definitely check
Speaker 9: on that, all.
Speaker 2: Right, and let us know. But man, that's a terrible
Speaker 2: thing to happen, all right, Eric, Eric, hold on a
Speaker 2: sac bro. I'm going to take you right after the break,
Speaker 2: but I want to summarize what you're calling about. And again,
Speaker 2: you called about a week or so ago and you
Speaker 2: said that you were at King Supers. Now, you you
Speaker 2: went to this King Soupers frequently, but at this one
Speaker 2: time you went. You asked the clerk who was behind
Speaker 2: the counter. You saw her getting cigarettes for someone, and
Speaker 2: you asked, hey, while you're up there, can you get
Speaker 2: me a pack? And she said, no, talk to Leonard
Speaker 2: because Leonard's a black man. And then she said to you,
Speaker 2: you talked to Leonard. I'm not going to.
Speaker 5: Get g with the glee Glennard.
Speaker 2: Glennard. I'm sorry, Yeah, okay, thank you, So talk to Glennard.
Speaker 2: I'm a racist. That's what she said to you. Right, yes,
Speaker 2: all right, hold on and we'll come right back to you.
Speaker 2: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 2: dot com cent until you're content. Time for an insurance
Speaker 2: check up free, no obligation in comparison call Compass Insurance
Speaker 2: paying too much your coverage at dozens of insurance companies
Speaker 2: find out now three all three seven to seven to one. Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two. Hi Tom Martine, you're troubleshooter three all
Speaker 2: three seven one three talks seven one three eight two
Speaker 2: five five. So, Eric, you were at King Soupers and
Speaker 2: you said that this woman just said I'm a racist
Speaker 2: and she wouldn't wait on you. But you said, this
Speaker 2: is a woman you had countered many times before at
Speaker 2: King Soupers as a clerk, and she was always rude
Speaker 2: to you, but she never said the racist thing before. No,
Speaker 2: and then and then you said, you went, according to
Speaker 2: my notes, you went to management and said that she
Speaker 2: just said she's a racist, and they didn't care Yeah,
Speaker 2: Well there's what do you when you said they took
Speaker 2: her side? What did they What do you mean they
Speaker 2: took her side?
Speaker 5: Because they didn't give me a chance to explain. They
Speaker 5: just told me I had to exit the store. And
Speaker 5: you weren't raging or anything something.
Speaker 2: You know you can in a minute, Eric, but you
Speaker 2: don't control the conversation until I get the background. When
Speaker 2: you went to the manager, what did you complain about
Speaker 2: to that manager? What did you say to that manager?
Speaker 5: The manager was called up by Leslie. She approached me.
Speaker 2: Leslie's the one that said I'm a racist? Or is
Speaker 2: that someone else?
Speaker 5: Leslie did?
Speaker 2: Yeah, okay, go ahead.
Speaker 5: She called them. She called the manager you know from
Speaker 5: the intercom, and she came up and I waited and
Speaker 5: I told her what she was, Leslie said, And Tracy
Speaker 5: was there. Lenard is my witness. Tracy is my witness.
Speaker 5: I talked to them this morning, and Glennard is waiting
Speaker 5: for you to call him. He's been waiting since ten o'clock.
Speaker 2: Yeah. But just before you go there, though, you said
Speaker 2: to the manager, this woman says she's a racist and
Speaker 2: would not wait on me. Is that what you said?
Speaker 5: Absolutely? I didn't want to argue, Okay, the situation because
Speaker 5: you know the police officer I told you he heard it,
Speaker 5: Tracy hurt.
Speaker 2: Except everyone that you asked us to talk to playing
Speaker 2: they didn't hear it.
Speaker 5: They heard it, but.
Speaker 2: They said on the radio. Every person you got on
Speaker 2: the radio said I didn't hear a thing.
Speaker 5: They're afraid.
Speaker 2: They're afraid. So what are you calling about today? I
Speaker 2: know you called several days you wanted to follow this up.
Speaker 2: What do you want to what do you want to
Speaker 2: accomplish today?
Speaker 5: I have Leonard waiting for you to call him.
Speaker 2: Okay, So, Kaschina, do you have Glennard's number? Yeah? Hold on,
Speaker 2: hold on, I don't want I want to put you
Speaker 2: on hold. She'll get it and call the guy. Okay,
Speaker 2: hold on, and uh so Glenyard is a black man?
Speaker 2: And uh, I don't think I've ever heard that name
Speaker 2: before Glennard. Has anyone heard that? Okay? In any case,
Speaker 2: maybe maybe Glennard had a relative named Glenn and one
Speaker 2: named Leonard. Who knows. But here's the thing. I'm not
Speaker 2: sure what he wants, and I'm not sure what she meant.
Speaker 2: Oh well, I know what she managed. If she said
Speaker 2: I'm a racist, I'm not going to wait on you.
Speaker 2: But she didn't exactly say that. She said, talk to Leonard,
Speaker 2: I'm a racist. That could have been set like a
Speaker 2: sarcastic because, in other words, Leonard's a black man, and
Speaker 2: the guy calling Eric is a black man, and Leslie
Speaker 2: is white. And maybe someone suggested it sounds like maybe
Speaker 2: Eric does not like Leslie. Leslie does not like Eric,
Speaker 2: and it could be that Eric accused Leslie of being
Speaker 2: a racist in the past and maybe even called her that,
Speaker 2: and then when he wanted cigarettes, she figures, no, ask
Speaker 2: your black friend, I'm a racist.
Speaker 6: Hey, Tom, let me ask you.
Speaker 2: Maybe that's the way it was it went down. Go ahead.
Speaker 6: My theory is that when it comes to taking cigarettes
Speaker 6: out of a lock cabinet, they probably have to keep
Speaker 6: track of the packs that each one takes. So if
Speaker 6: Leslie took out two packs for John Doe.
Speaker 2: I think you might be overthinking this now.
Speaker 6: No, no, and then you couldn't take out more than
Speaker 6: that for him, he says. Then she said it sarcastically
Speaker 6: because he should know that she has to account for
Speaker 6: the number of cigarette packs she takes.
Speaker 2: I don't know, but why then what's the racist part about?
Speaker 2: I think she's being.
Speaker 6: Facetious because he's weing she's waiting on him in the past.
Speaker 2: I can't, she says, I can't.
Speaker 6: Do it, rather than going to a big explanation, Well,
Speaker 6: I have to account for every pack blah blah, so
Speaker 6: I'm a racist.
Speaker 12: When Glennard gets on, ask him.
Speaker 6: If he has to account for every pack of cigarettes,
Speaker 6: then he takes out of a log cabinet.
Speaker 2: Well, I'll ask, but I don't know if that's a
Speaker 2: big Is he on right now? By the way, he's on? Okay, Hey, Glennard,
Speaker 2: thank you so much for coming on. I'd like to
Speaker 2: ask you a question real quick here. Yeah, first, I
Speaker 2: want to give you a background you probably know. Eric
Speaker 2: claims he was in King Soupers one day asking Leslie
Speaker 2: for a pack of cigarettes. Yes, and Leslie said to him,
Speaker 2: as Glennard, I'm racist.
Speaker 5: Oh yes, she did tell us that that is completely
Speaker 5: wrong about telling somebody or something like that.
Speaker 2: So you heard it.
Speaker 5: Uh huh?
Speaker 2: You heard Leslie say that to Eric?
Speaker 5: Uh huh?
Speaker 2: Why did she tell him that?
Speaker 5: I am, to be honest to you, I don't even
Speaker 5: know why she did.
Speaker 2: Let me ask you this. Do they have history? Do
Speaker 2: they know each other? Could she have been could it
Speaker 2: have been sarcastic?
Speaker 5: I honestly don't know.
Speaker 11: I honestly go happy nods about that bus.
Speaker 2: Okay, you don't know anything about their background.
Speaker 5: No, I really don't, to be honest.
Speaker 2: Okay, So is it possible she was fooling around or
Speaker 2: did she sound pretty serious?
Speaker 8: He did say she seemed to be serious.
Speaker 2: About Now were you there when he complained to management?
Speaker 5: No, I was working at the time. I was just
Speaker 5: doing my time, that's all.
Speaker 2: And you got him the cigarettes, right.
Speaker 5: Yes, I didn't go get into cigarettes foor.
Speaker 2: Okay. So then Eric says though that she's always given
Speaker 2: him a hard time? Do you know anything about that?
Speaker 5: I don't know.
Speaker 2: This guy get fired as well. Huh did you get fired? No?
Speaker 2: Well I thought Eric said you got fired. Is that
Speaker 2: somebody else?
Speaker 5: That's not true. I don't know.
Speaker 2: Hey Eric, Wait, wait, did you quit?
Speaker 5: He got transferred to another store?
Speaker 9: Oh?
Speaker 5: Okay, No, he haven't worked. Yeah, I've got transferred to
Speaker 5: those store.
Speaker 2: Hey, glenned, when.
Speaker 6: You take cigarettes out of the cabinet the locked do
Speaker 6: you have to account every package you take out?
Speaker 5: Yeah? He has just one.
Speaker 6: No, No, when you you have the key to the
Speaker 6: cigarette cabinet.
Speaker 8: Right, No, I don't.
Speaker 2: Who does.
Speaker 5: It's locked behind the counter.
Speaker 2: You're going down an alley. That doesn't matter. Doc is
Speaker 2: trying here, Glennard. Here's what Doc is trying to say
Speaker 2: that the reason Leslie did not get him a pack
Speaker 2: of cigarettes is because she can only wait on one
Speaker 2: customer at a time in the cigarette locker and she
Speaker 2: has to lock it back up again, put the key back,
Speaker 2: then go get the key again for the other customer.
Speaker 2: Yeah no, that sounds like, okay, that doesn't happen. Well,
Speaker 2: let me ask you a very simple question. Let me
Speaker 2: ask you a very simple question then, okay, and that
Speaker 2: is this right now? Is she a racist? In your opinion?
Speaker 5: I don't I know if she's say that.
Speaker 2: Has she ever been racist to you?
Speaker 8: No, she hasn't, has she?
Speaker 2: Okay, so you get along fine with her. You know
Speaker 2: what's still throwing me.
Speaker 14: I'm almost positive Eric said this guy got fired.
Speaker 11: I didn't get fired.
Speaker 14: I understand that. But that's not what Eric said on
Speaker 14: the first call. And I can pull the audio. Eric,
Speaker 14: why did you say he got fired?
Speaker 5: That's what the rumor was Tom.
Speaker 2: Because he got transferred. He got transferred to another store.
Speaker 2: So you assumed it was fired. Eric, how's your cancer doing?
Speaker 2: By the way, how's my I got my feeling.
Speaker 5: I'm glad you asked that I've got my records coming
Speaker 5: so that I could send them to you.
Speaker 2: Tom, you remind me that's dragon Dragon was talking about
Speaker 2: your cancers. He said, right, yeah, I had.
Speaker 5: I had to text you my paperwork.
Speaker 2: Yeah. But that paperwork, listen, listen, listen, that paperwork doesn't
Speaker 2: say you have cancer.
Speaker 5: My records are coming, Tom and takes.
Speaker 2: Paperwork you sent me does not say you have cancer.
Speaker 2: I want to make that very clear.
Speaker 5: What you had going to come to you?
Speaker 2: Okay, Eric, when they come to me, that will be fine. Okay. Yeah,
Speaker 2: But the paperwork you sent me was a request. What's
Speaker 2: that going to tell you?
Speaker 5: I have cancer?
Speaker 2: The first of all about it doesn't really matter that
Speaker 2: much to me. I mean, I I I hope you
Speaker 2: don't have cancer.
Speaker 5: But what I meant by that going to that store
Speaker 5: to give my my pharmacy.
Speaker 2: That's what That's the point I was making is that
Speaker 2: when you said you had cancer, and you can't go
Speaker 2: there anymore at all, not even to get your medicine,
Speaker 2: you know, not yet.
Speaker 5: I can't go in the store because I'm going to
Speaker 5: fight this U through the through the end.
Speaker 2: Is there there's no other pharmacy you can go to.
Speaker 5: I don't want to have to be the inconvenience I
Speaker 5: live like. If my drive there, it's like two minutes. Okay,
Speaker 5: that's right. He meant corridos there too, across the street.
Speaker 5: I didn't hear that comment.
Speaker 2: I didn't either. What did you say, Mark, he used to.
Speaker 14: One of the issues that I think also came up
Speaker 14: was the fact the woman that he's saying said that
Speaker 14: she was prejudiced was also mad that he was selling
Speaker 14: his burritos in the store.
Speaker 2: That's right. A lot of nuances here. Yeah, so what
Speaker 2: the burritos?
Speaker 5: She's been harassing me for years?
Speaker 14: Tom Well, in her defense, though, most stores don't want
Speaker 14: you selling burritos out of a cooler inside the store.
Speaker 5: No, I'm outside.
Speaker 2: Well, they don't want you right outside selling burritos either
Speaker 2: on their property.
Speaker 5: Oh yeah, I stopped when they told me that I complied.
Speaker 2: Did anything happen to listen?
Speaker 5: Nothing? And Tom, I wanted to give you Tracy's number,
Speaker 5: the assistant manager.
Speaker 2: We already told her, she said, we already talked to.
Speaker 5: No, you haven't talked to Tracy, okay, Tracy, I.
Speaker 2: But no one talked to Leslie though. The one who.
Speaker 5: Actually there two is she's so brazen she probably would
Speaker 5: tell you the truth that she said.
Speaker 2: You know what, we should talk to Leslie directly. We
Speaker 2: really should.
Speaker 5: Yeah, she's there. I'll give you the number.
Speaker 2: All right, hold on, we should. Well, that's what we're
Speaker 2: gonna Glennard, thank you very much. We're gonna talk to
Speaker 2: her next. We're gonna talk directly to her. See what
Speaker 2: she has to say about this. You're gonna call her
Speaker 2: bone all right, hold on, go with a sure thing
Speaker 2: Denver's best rufer Excel Roofing dot com. You don't pay
Speaker 2: a cent until you're content. Time for an insurance check
Speaker 2: up free, no obligation. In comparison, call Compass Insurance paying
Speaker 2: too much your coverage at dozens of insurance companies find
Speaker 2: out now three all three seven seven to one help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two. Hi Tom Martine here three O three
Speaker 2: seven one three talk seven, one, three, eight, two, five five.
Speaker 2: We did talk to Leslie, Eric, we did talk to Leslie,
Speaker 2: and once again, who's Leslie? The what Leslie supposedly the
Speaker 2: clerk that said I'm racist? Oh? And what did Leslie say?
Speaker 2: Leslie said, I'm working and I can't talk right now,
Speaker 2: and I don't want to get into this. And then
Speaker 2: I don't think. I don't think Leslie the one that
Speaker 2: said it? Is it?
Speaker 8: Eric?
Speaker 2: Yeah, it is? And then or supposedly, and then Kachina said, well,
Speaker 2: can you at least tell us if it's true? Did
Speaker 2: you say that? And she hung up on her?
Speaker 5: So, Eric, that's her? Well, yeah, Tracy is the assistant
Speaker 5: manager that heard Neslie say that. She's at the store too,
Speaker 5: and she said she would have told her that Tom
Speaker 5: was gone. Well, she's going to get a phone call.
Speaker 5: Tracy works right alongside of Leslie.
Speaker 2: And Tracy. Isn't she the one that would not talk
Speaker 2: on the err or did she deny it?
Speaker 5: No, that's Regina and Shelley. Oh she's there. She's the
Speaker 5: one that would Tracy.
Speaker 2: Did Tracy hear it?
Speaker 5: Yes?
Speaker 2: Then why wouldn't Tracy do anything about it? If she's
Speaker 2: an assistant manager.
Speaker 5: They're all of Leslie.
Speaker 2: Man, why are they afraid of Leslie? Does she wear
Speaker 2: a white hood?
Speaker 20: Is she a super high manager or something?
Speaker 5: Yeah, she's just been there for years, twenty plus that game.
Speaker 20: I've been here for twenty years, but doesn't mean I
Speaker 20: got any pull around here.
Speaker 2: We're afraid of you a little anyway.
Speaker 22: Well, the interesting thing is when I did talk to
Speaker 22: the initial person who answered the phone, they had no
Speaker 22: idea who Leslie was or that she worked there, And
Speaker 22: literally kind of put the phone on her shoulder and
Speaker 22: yelled around and said, do we have a Leslie that
Speaker 22: works Are.
Speaker 2: You kidding me?
Speaker 21: No?
Speaker 2: And how is that possible?
Speaker 22: According to Eric, she's important and then Leslie.
Speaker 5: Yeah, I don't know who's employed there. It could be
Speaker 5: brand new.
Speaker 2: We're saying. Somebody answered maybe they didn't know.
Speaker 22: And so she did literally ask is there a Leslie
Speaker 22: that works here? She kind of yelled it at a
Speaker 22: oh okay, well here there's somebody that wants to talk
Speaker 22: to you.
Speaker 20: It could make sense because if Glennard was transferred away,
Speaker 20: they would need a new body to replace him, so
Speaker 20: that could make sense that she's new and didn't know.
Speaker 14: Kelly, what did you make of it? Do you think
Speaker 14: it happened after talking to her.
Speaker 22: Well, she was very kurt when I asked her whether
Speaker 22: or not it actually happened that when she was very
Speaker 22: short abrupt.
Speaker 2: Yes, okay, And here's the thing.
Speaker 5: Can we resolved by talking to Tracy?
Speaker 2: Yeah, let's call Tracy?
Speaker 5: Do it ship the same store number?
Speaker 2: Well? How do you? But what can Tracy? She didn't
Speaker 2: hear it. Did you have the cell phone?
Speaker 5: Tracy?
Speaker 2: Yeah?
Speaker 20: Remind me which one was Tracy?
Speaker 5: Again?
Speaker 2: Tracy is the assistant manager.
Speaker 14: She works in the meat department between ten am and
Speaker 14: ten fifteen.
Speaker 2: On her does it?
Speaker 5: She's the assistant manager of all the store.
Speaker 2: We're just kidding Eric, Eric, Okay, now listen, Eric, let
Speaker 2: me ask you something. What if what if we find
Speaker 2: out that she really did say this, I'm racist? What
Speaker 2: do you think should happen?
Speaker 5: Well, Glennard just told you she said it.
Speaker 2: I want to know what do you think should happen?
Speaker 5: I want her fired. Everybody wants her fired. I know
Speaker 5: the whole store. You know personnel. I've been going there
Speaker 5: so long. They don't they hate her and this other woman.
Speaker 5: I won't mention her name.
Speaker 2: I wonder if she's ever acted out against any blacks though, yes,
Speaker 2: other than refusing you cigarettes. And by the way, I
Speaker 2: don't that didn't. That whole dichotomy did not escape me,
Speaker 2: that you have cancer and you're smoking.
Speaker 5: Yeah, yeah, you're right.
Speaker 2: Well I'm right, of course. I mean, how the hell
Speaker 2: can you justify that?
Speaker 5: You're right?
Speaker 20: I shouldn't be smoked with stage four There, Tommy, you
Speaker 20: kind of give yourself a little bit of leeways. So
Speaker 20: it's okay, you.
Speaker 5: Guys have done it.
Speaker 1: You're gonna eat.
Speaker 5: Your words when I send.
Speaker 10: You my.
Speaker 5: Medical report. Why my word, because you guys don't believe
Speaker 5: it's nothing to brag about. I've just been hanging tougher.
Speaker 2: Eric.
Speaker 14: Wait, wait wait, I think we're Eric. I think you're forgetting.
Speaker 14: You told us four different stage four cancers you had.
Speaker 14: Then when you were done saying it, you also mentioned
Speaker 14: you had brain cancer. So you have five kinds of
Speaker 14: stage four cancer, right.
Speaker 5: No, I had prostate, colon, lung, and brain cancer. Tom
Speaker 5: and Mark, you did not get that mask my wife
Speaker 5: sent you for the brain cancer radiation. That was that
Speaker 5: mask that she sent you that I had to go
Speaker 5: under for the radiation to have it removed. It's kind
Speaker 5: of hard to talk about, but Mark, did you get
Speaker 5: that mask my wife sent you?
Speaker 2: No, No, he's said, you know what that is? He sent?
Speaker 2: She sent so many pictures. I mean I kind of
Speaker 2: just wait. I saw some.
Speaker 5: Yeah, there's a mask that you have to go under
Speaker 5: to have your head steal and you're tightened in it
Speaker 5: like a like a for the brain. Yeah, that was
Speaker 5: that mask. And she didn't give any identification as to
Speaker 5: what it was. And I got kind of mad at
Speaker 5: her why she didn't describe what it was.
Speaker 2: Okay, click up date, guys, yeah, click up date.
Speaker 22: Tracy is not there today.
Speaker 2: Tracy is not there today, thank you.
Speaker 5: She clashed dogs. And because I spoke to her this
Speaker 5: morning at six o'clock, you know he is.
Speaker 14: He is really stuck to this story in an unbelievable way.
Speaker 14: I'm starting to think now I don't know why she
Speaker 14: would say it, and that that's that could shed a
Speaker 14: lot of light onto it. But I'm starting to really
Speaker 14: think she did say the comment.
Speaker 16: You know, the bottom line, Eric, forget the racism stuff.
Speaker 12: You need access.
Speaker 16: You want access back into this King Supers to get
Speaker 16: your persup.
Speaker 2: That's your main goal, right to get just so you're
Speaker 2: not banned anymore. Her canned.
Speaker 16: Man, Well, isn't getting a prescriptions more important than trying
Speaker 16: to get somebody terminated on something?
Speaker 5: Not the way she harassed me that time? Young man?
Speaker 5: Who am I thinking to?
Speaker 2: There's all kinds of people, It doesn't matter, you won't remember.
Speaker 2: There's all kinds of voices. We're all here, man, we
Speaker 2: got like seven eight people here.
Speaker 5: Okay, So I want to access to that store. Tom,
Speaker 5: you've written my tech that I gave you, you know
Speaker 5: initially what had happened. Yeah, I want access to get
Speaker 5: my medication.
Speaker 2: Man, Yeah, okay, all right, hold on, bro, just hold on.
Speaker 2: By the way, anybody got any observations three h three
Speaker 2: seven one three talk three or three seven one three
Speaker 2: eight two five five. You can also call us with
Speaker 2: any problem, question and complaint. We got this hour ending. Well,
Speaker 2: we got a few more minutes left, then we have
Speaker 2: the next hour. Go with a sure thing Denver's Best
Speaker 2: roofer Excel Roofing dot com. You don't pay a cent
Speaker 2: until you're content. Time for an insurance check up free
Speaker 2: no obligation comparison call Compass Insurance paying too much your
Speaker 2: coverage at dozens of insurance companies find out now three
Speaker 2: oh three seven to seven to one help you'll think
Speaker 2: you're his only customer when you choose Frank durand the
Speaker 2: real estate man dot com to list your home with
Speaker 2: Remax Alliance three oh three nine two zero sixteen twenty
Speaker 2: two seven one three eight two five five. Well, guys,
Speaker 2: what do you think? Seriously? Way in what do you think?
Speaker 2: People say? I have a hard time believing somebody would
Speaker 2: do that. At work, somebody else says she was definitely
Speaker 2: being sarcastic? What else? I mean, Mark, do you think
Speaker 2: it could have been said? Do you think it was
Speaker 2: sarcasm or do you think it was I don't know,
Speaker 2: Wyse ass what do you think? And I don't know
Speaker 2: if Mark's still there? But in any case, all of you, doc,
Speaker 2: what do you think?
Speaker 8: Oh?
Speaker 6: I told you my thirty you just don't agree with it?
Speaker 1: Oh?
Speaker 2: What does that have to do with the racist thing?
Speaker 6: Because I think it was said sarcastically, totally facetious.
Speaker 2: Okay, Bo, what do you think?
Speaker 16: I think he may have misinterpreted what she was trying
Speaker 16: to convey.
Speaker 2: I mean, do you think it was sarcastic?
Speaker 12: I do.
Speaker 2: I just asked him, I'm racist, blown.
Speaker 16: Out of proportion.
Speaker 2: I agree with that but I don't think she should
Speaker 2: be fired. I think it was sarcastic. I really do.
Speaker 2: I mean, because I can see it happening.
Speaker 20: What do you think, Dragon, It's hard to say that
Speaker 20: if it even happened, because we've had five people on
Speaker 20: the air say I wasn't there or it didn't happen, including.
Speaker 2: That I didn't hear anything, right, including a police highness.
Speaker 20: He said, Now, we've only got one person who said
Speaker 20: that it did happen. It may have, but we have
Speaker 20: no way of proving anything. So I don't know how
Speaker 20: we can help him other than moving his prescriptions to
Speaker 20: a different store. Possibly.
Speaker 2: Now, Eric, on a serious note here, you say you
Speaker 2: want to be able to get your prescriptions. There are
Speaker 2: you saying there are no Walgreens in the area, or
Speaker 2: you can't get express scripts delivered to your house.
Speaker 5: It's the absolute point. Yeah, I'm gonna let that woman
Speaker 5: ridicule me, disgrace me, Tom and you to service you
Speaker 5: without a fight. I'm not going yet.
Speaker 20: This is what you what you want to spend your
Speaker 20: last days on?
Speaker 2: My friend?
Speaker 5: Well, it's called pride, okay. I just want to make
Speaker 5: sure we're all clear.
Speaker 2: Yeah, all right, and listen, I don't know. I'm gonna
Speaker 2: I'm gonna hope that you can gather up some more
Speaker 2: evidence and let us know. But right now this is
Speaker 2: on hold.
Speaker 5: You want to get it on recording.
Speaker 2: Watch all right, go with a sure thing Denver's Best
Speaker 2: roofer Excel Roofing dot com. You don't pay a cent
Speaker 2: until you're content. Time for an insurance checkup free, no
Speaker 2: obligation in comparison call Compass Insurance. Pay too much your
Speaker 2: coverage at dozens of insurance companies find out now three
Speaker 2: oh three seven to seven to one help. You'll think
Speaker 2: you're his only customer when you choose Frank durand the
Speaker 2: real estate Man dot com to list your home with
Speaker 2: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 1: Ripped off bad news, de need advisel.
Speaker 5: You don't have the.
Speaker 1: Come running just stasis. Shooter's gonna help.
Speaker 2: Come. This is the Troubleshooter Show. No Tom Martino, Hi,
Speaker 2: Tom Martino here, Welcome to the show. Three zero three
Speaker 2: seven one three talk seven one three eight two five five.
Speaker 2: How are you doing today? What's on your mind? We
Speaker 2: have Dan mackenzie with us from McKenzie Law. People have
Speaker 2: been I'm sorry I didn't get to your text. And
Speaker 2: somebody wants to know about leaving motor vehicles. To transfer
Speaker 2: ownership of a vehicle when it's in in a state,
Speaker 2: does that require anything more than a small a state
Speaker 2: affid David? And when can you not use a small
Speaker 2: estate affid David? And this is Dan McKenzie McKenzie law.
Speaker 18: So right now, the threshold is eighty two thousand dollars.
Speaker 18: If the person passed away and had more than eighty
Speaker 18: two thousand dollars or real estate of any value, there's
Speaker 18: gonna have to be approbate to train and.
Speaker 2: It's eighty two and cash your valuables in it.
Speaker 18: Valuables and it's combined. If I have two accounts of
Speaker 18: fifty thousand each of them, that is one hundred thousand.
Speaker 18: That is more than needy too. We're going to have
Speaker 18: to do a probate.
Speaker 2: But did you just you just have a car?
Speaker 18: You go to the DMV because they have their own
Speaker 18: version of the small estate affidavit that you fill out there.
Speaker 2: Oh so you can do a car, just a car, yep?
Speaker 2: All right, three oh three seven one three TNK Bennett,
Speaker 2: what's going on with you? Bennett?
Speaker 4: Tom, I have a question about a week or so. Uh,
Speaker 4: somebody had a dog that had two chips in it
Speaker 4: and the second owner for two years. Didn't they have
Speaker 4: to give it back to the first owner or not?
Speaker 2: Okay that case, yes, that case answer. The first owner got.
Speaker 4: It, Yes, even though the second owner had it for
Speaker 4: two years.
Speaker 2: Yeah, that's correct. Now here's the thing, though, there are
Speaker 2: some people who disagreed with that and said that once
Speaker 2: it goes through the dumb Friends league, it should be
Speaker 2: it should belong to the dumb friends. I mean, it
Speaker 2: should belong to them to give it away. But they
Speaker 2: said that the old owner never had the right whcuse me,
Speaker 2: never had the opportunity to pick the right one to
Speaker 2: go back and get their dog.
Speaker 12: I mean right.
Speaker 6: And I spoke to two or three people I don't
Speaker 6: remember exactly, but the bottom line was, it's going back
Speaker 6: to the first owner. End of story. There's nothing else
Speaker 6: we could do about it.
Speaker 4: Well, you know, give me that sucks because the other
Speaker 4: person had a fortunity.
Speaker 2: I get it. You're absolutely right, but the first owner,
Speaker 2: the first owner said, we did not abandon it. It
Speaker 2: was no one ever contacted us, and this person who
Speaker 2: adopted it claimed the first owner abandoned it, but that
Speaker 2: wasn't the real story. The real story is the dog
Speaker 2: was picked up and some body dropped the ball. So
Speaker 2: this person gets the dog, has it for two years.
Speaker 2: But remember in the two years that the dog got
Speaker 2: out three times and had to be recovered. The third
Speaker 2: time it was recovered by animal control. They apparently did
Speaker 2: this chip scan and did not find that guy's chip,
Speaker 2: but the other chip, it's a it's screwed up.
Speaker 4: Bennett, Yeah, Tom, it really is. You know, I have
Speaker 4: so much love for horses and dogs, right, and I
Speaker 4: hate the word dumb friendly. I just hate that.
Speaker 2: Well, it's dumb in that they don't speak. They don't
Speaker 2: mean dumb asn't stupid.
Speaker 4: Right, I understand.
Speaker 2: Yeah, and thank you, thank you Bennett. Yeah, Bennett's got
Speaker 2: a good heart. Now let's talk to Edward. Welcome Edward.
Speaker 2: What's going on?
Speaker 11: Yes, well, I'm in the music and it's obviously profit
Speaker 11: but I want to shoot a scene in a church
Speaker 11: building that is a nonprofit but I don't want to
Speaker 11: jeopardize their nonprofit status by doing this.
Speaker 2: Now, hold on, how would how You're in the music business, right, yes,
Speaker 2: and you want to shoot a music video or a video,
Speaker 2: and you want to use this as a setting. Right,
Speaker 2: it would have no bearing on their nonprofit Why would it?
Speaker 2: Why did you think it may have a bearing on
Speaker 2: their nonprofit status because.
Speaker 11: It's for profit activity and it would be in the
Speaker 11: public eye.
Speaker 2: Okay, being in the public eye. It doesn't matter United
Speaker 2: ways in the public eye. Let's talk about let's just
Speaker 2: talk about the for profit. What would be for profit?
Speaker 11: Well, it's music. I've been in music forty years.
Speaker 2: But right, but you're making the profit. They're not making
Speaker 2: the profit.
Speaker 11: Yes, but it's for profit using a nonprofit facility.
Speaker 2: Well is the nonprofit facility? Are they charging you for use?
Speaker 11: They didn't want to, but if that would be better.
Speaker 2: Well, okay, let me. I think you're just a little
Speaker 2: confused on what nonprofit means nonprofit. There's two nonprofits. There's
Speaker 2: nonprofits which simply have don't make profit. But they're not
Speaker 2: charities and they don't make profit because they've decided they
Speaker 2: don't want to make profit and they want to they
Speaker 2: want to do something. It could be a personal mission,
Speaker 2: it could be a personal cause. It could just be
Speaker 2: that they all get paid enough salaries. There's no stockholders,
Speaker 2: and they make no profit. It's not for profit. It
Speaker 2: is not a charity. No one gets any kind of
Speaker 2: benefit from it being nonprofit. Now then there's the five
Speaker 2: oh one C three, and that is that is a charity,
Speaker 2: meaning people get tax deductions for donating to it, and
Speaker 2: then it operates nonprofit. It can still pay tremendous salaries
Speaker 2: and have all kinds of income. What they can't have
Speaker 2: as profit, which means at the end of the day,
Speaker 2: they have to do all of their expenses and all
Speaker 2: of their income and they have to come out either
Speaker 2: even or at a loss. What they don't what they
Speaker 2: must do as a charity as opposed to just a
Speaker 2: regular nonprofit. A charity must spend the money as specified
Speaker 2: in their charter. So if it's a church, they may
Speaker 2: have certain charter their primary goal. For example, if there
Speaker 2: was a homeless coalition and this homeless coalition was a
Speaker 2: nonprofit charity, and this homeless coalition spent money on saving
Speaker 2: animals or doing something completely unrelated that wasn't in their charter,
Speaker 2: then that could they could lose their status. They have
Speaker 2: to stay true to their organizational charter, but that's the
Speaker 2: only thing they have to do. What you do with
Speaker 2: a nonprofit has nothing to do with the nonprofit. If
Speaker 2: a nonprofit owns a building. There are people all day
Speaker 2: long that use nonprofits, not just to shoot videos. They
Speaker 2: shoot movies, giant Blockbuster movies. They shoot or or wedding venues,
Speaker 2: all kinds of stuff, and they can even make money
Speaker 2: doing it. What they can't do at the end of
Speaker 2: the year is make a profit. So I think that
Speaker 2: you're worrying where there's no worry exists, and they're allowed
Speaker 2: to let you use that facility, but be careful. And
Speaker 2: here's why I say be careful if they let you
Speaker 2: use that facility on a regular basis or too much
Speaker 2: and they don't get income. If that facility was purchased
Speaker 2: with charitable funds, then technically they should not be letting
Speaker 2: people use it to make money as a facility without
Speaker 2: getting without being paid per use. But that's only if
Speaker 2: it was exorbitant and if people complained, like the board
Speaker 2: of directors or members of the public. Let's say I
Speaker 2: donated money one hundred thousand dollars to this charity over
Speaker 2: the years, and even though I don't control the charity,
Speaker 2: I feel like, hey, I gave one hundred grand because
Speaker 2: I believe in their purpose, and so their purpose is
Speaker 2: a church, and their purpose is to win souls, And
Speaker 2: I say this is I like paying that. Now, Let's
Speaker 2: say I notice that they are letting people use it
Speaker 2: free of charge A lot I may as a big
Speaker 2: contributor to that charity, say I don't think it's fair
Speaker 2: that I give my heart to earn money to help
Speaker 2: people and to help you save souls, and you turn
Speaker 2: around and let people use this for rock videos. I mean,
Speaker 2: you could get that kind of flack, but you're not
Speaker 2: going to get any kind of flack that would necessarily
Speaker 2: threaten their nonprofit or charitable status unless they were doing
Speaker 2: something egregious, for example, if they were charging for it
Speaker 2: and not claiming the income and they were having parties
Speaker 2: or the board of directors were taking under the table
Speaker 2: money to let people use it. But what you're talking
Speaker 2: about is a very straightforward situation. You want to use
Speaker 2: it as a backdrop whereas a set. The church is
Speaker 2: letting you do it. It's not going to hurt them
Speaker 2: at all. The only time it would hurt them as
Speaker 2: if somehow you did damage that building or did something
Speaker 2: where nonprofit or charitable funds would have to be used
Speaker 2: to fix something that you broke.
Speaker 11: Okay, So if you wan't of looking for all kinds
Speaker 11: of opportunities to take it away from.
Speaker 2: Churches, who who is looking for it? The r is well, yeah,
Speaker 2: the IRS has been on a on a on a
Speaker 2: rampage against a lot of phony charities, and they don't
Speaker 2: want they don't want churches taking advantage of the nonprofit status,
Speaker 2: uh and of the charity you know, but they don't.
Speaker 2: I I you know, I don't know if they're specifically
Speaker 2: targeting churches or not. But in any case, I don't
Speaker 2: see anything that could go wrong if you simply are
Speaker 2: going to use it as a backdrop.
Speaker 11: Yeah, just a one time video shoot.
Speaker 2: Yeah, And I mean I see nothing wrong with it.
Speaker 2: I I I don't see how that could possibly affect
Speaker 2: them at all. So I just told you that, you know,
Speaker 2: the only concerns people may have three oh three seven
Speaker 2: to one three talks seven one three eight two. If
Speaker 2: I have hold on a second, I want to ask you, Edward,
Speaker 2: so are you a musician yourself?
Speaker 11: Well, I have musicians, Yes, I'm singer and I work
Speaker 11: with runaway teenagers such.
Speaker 2: And do you perform anywhere.
Speaker 11: I do nationally? Where Western US and Western Canada.
Speaker 2: And if we wanted to see like maybe a video
Speaker 2: or a YouTube, what's online where we could look it up?
Speaker 11: Well, this will be coming out soon as soon as
Speaker 11: we shoot this. We just recorded it in Dallas.
Speaker 2: Do you have anything already up on YouTube or anywhere?
Speaker 11: I do have a little, a small website. We have
Speaker 11: trouble because they keep crashing.
Speaker 2: Who's doing who's doing your website?
Speaker 11: Well, volunteers?
Speaker 2: Oh, I see, so you're trying to do it on
Speaker 2: a shoe string and you're saying, why does it keep crashing?
Speaker 11: Well, runaways don't have any money. Yeah, So it's so.
Speaker 2: Do you use your money? Do you use your money
Speaker 2: to support runaways?
Speaker 11: I use most all of my resources, yes, to make
Speaker 11: this happen. But it's well worth it.
Speaker 21: You know, it's what.
Speaker 2: Yeah, how long you've been working with runaways?
Speaker 11: About forty two years?
Speaker 2: My goodness? And have you have? You helped a lot
Speaker 2: of them get back into society and work and you
Speaker 2: know whatever.
Speaker 11: Well, there's six million on the street, so you know,
Speaker 11: I've only helped about just over four thousand.
Speaker 2: I think that he wow, do how do you help them? Well?
Speaker 11: First off, I've I've figured out a way to find them,
Speaker 11: which is near impossible nowadays, but we have a way
Speaker 11: and volunteers that help. The police can't find them. They
Speaker 11: only report if they show up at a crime scene
Speaker 11: or something, but we have ways of tracking them down,
Speaker 11: but then it takes a lot of resources. So I'm
Speaker 11: trying to get more funding from my music so that
Speaker 11: I can push that back into helping these kids.
Speaker 2: Have you ever thought about being a nonprofit?
Speaker 11: Well, I've thought about that, but I've heard it's very
Speaker 11: expensive to set it up.
Speaker 2: Not terribly, I mean, there is some expense involved. It's
Speaker 2: not as terrible you as you may think.
Speaker 11: But I also find that when I work with runaways,
Speaker 11: the damage has already done. So I've been doing children's concerts.
Speaker 11: Try to catch them before that gets that bad in
Speaker 11: their life, try and stop the tide.
Speaker 2: I didn't realize runaways was such a big deal. How
Speaker 2: old are we talking about with kids?
Speaker 5: Oh?
Speaker 11: My, now they're down to about twelve years old.
Speaker 2: And is it true that a lot of runaways become
Speaker 2: victims of child trafficking?
Speaker 21: Oh?
Speaker 11: Absolutely, yeah. They last about twenty hours at the most
Speaker 11: on the street, and there.
Speaker 2: Are people that are actually out scouting and looking for them.
Speaker 11: Oh, yes, but so are we. Yeah, we try and
Speaker 11: get to them first.
Speaker 2: So what's the what's your website?
Speaker 11: My website just for my music is music of Eddie ed.
Speaker 2: Done, Music of Eddie ed Yes.
Speaker 11: I have samples on there. When as the kids get
Speaker 11: older and they get more established back into life, they
Speaker 11: get in their late twenties, they're starting to look back
Speaker 11: into the nineteen forties and they're learning who Sinatra was
Speaker 11: being crosby all that. They said. They want to find
Speaker 11: out how they had sixty year marriages, what was different.
Speaker 11: That's encouraging because they're they're lucky. They know they don't
Speaker 11: have it.
Speaker 2: Yeah, and Eddie, listen, man, if you ever want to
Speaker 2: explore doing a five on one three see to help you.
Speaker 2: It doesn't have to be part of your music. It
Speaker 2: can be something separate. You ought to look into it.
Speaker 2: I know people who do stuff like that. Three O
Speaker 2: three seven on three, Tom, did you see what are
Speaker 2: h A two?
Speaker 6: A moron said that he'd be willing he'd be willing
Speaker 6: to volunteer to help this guy with his website because
Speaker 6: his company or any what he does says, my passion
Speaker 6: is also nonprofit, and my biz does websites.
Speaker 2: Oh, he'd be willing to help them. Okay, why don't
Speaker 2: you get Eddie's contact information? By the way, people can
Speaker 2: contact him directly. It's music of Eddie ed dot com.
Speaker 2: More coming up, Go with a sure thing Denver's Best
Speaker 2: roofer Excel Roofing dot You don't pay a cent until
Speaker 2: you're content. Time for an insurance check up free, no
Speaker 2: obligation comparison call Compass Insurance paying too much your coverage
Speaker 2: at dozens of insurance companies find out now three oh
Speaker 2: three seven to seven to one help. You'll think you're
Speaker 2: his only customer when you choose Frank durand the real
Speaker 2: estate Man dot com to list your home with Remax
Speaker 2: Alliance three oh three nine two zero sixteen twenty two.
Speaker 2: Hi Tom Martino, your troubleshooter three oh three seven one
Speaker 2: three talk zero three seven one three eight two five five.
Speaker 2: Have you heard that a lot of artists and estates
Speaker 2: of artists are going after Trump for him using their music?
Speaker 2: They want nothing to do with him. You want to
Speaker 2: talk about Trump derangement syndrome, Well, every virtually every artist
Speaker 2: of every song he's used, except for what's his name? Grant?
Speaker 2: Is it proud to be an American? What's is that?
Speaker 2: Lee Lean Greenwoodwood loves Trump and but but they've used
Speaker 2: songs like y M C A uh in the in
Speaker 2: the Trump campaign, they use so on, hold on, I'm
Speaker 2: coming uh. They've used other kinds of songs and the
Speaker 2: artists say no, they will not give permission and they
Speaker 2: do not want others Celine Dion, Snead's O'Connor's estate, the
Speaker 2: like I said others. Now it says here, well hold on, okay, no, no, no.
Speaker 2: Kid Rock is allowing it the use of all his music,
Speaker 2: and so is Lee Greenwood. So those two are pro
Speaker 2: well I'm not saying they're pro Trump. What I'm saying
Speaker 2: is they're helping or not helping. They're not opposing that.
Speaker 2: So the Copyright Office has had a lot of complaints
Speaker 2: and apparently there are lawsuits that are going on for
Speaker 2: use of their music without permission.
Speaker 5: Hmm.
Speaker 2: And there's a lot of them. By the way, My
Speaker 2: Heart Will Go On was one from Selaindon. Nothing compares
Speaker 2: to use Sinead O'Connor, remember her, she's dead now. By
Speaker 2: the way, Purple Rain the estate of Prince Tom Petty.
Speaker 2: I won't back down the Smiths, please please please let
Speaker 2: me get what I want. Now see that the Smiths
Speaker 2: ought to let them go because nobody listens to them anyway.
Speaker 2: Lincoln Park. Uh, they they're pissed off for the song
Speaker 2: in the end. Oh, by the way, I should let
Speaker 2: you know we do have I know we don't have
Speaker 2: a lot of time, but our we do have lines
Speaker 2: open a three O three seven one three talk seven
Speaker 2: one three eight two five or three three Martino three
Speaker 2: three six two seven eight four sixty six. Creton's Leatherwood
Speaker 2: Revival says, no more using Fortunate Son. We don't want it.
Speaker 2: Neil Young said no, no, you can't use rockin in
Speaker 2: the Free World. And Pharrell does not want happy used
Speaker 2: for Trump Aerosmith living on the Edge, No Dice, rolling Stones.
Speaker 2: You can't always get what you want. Phil Collins in
Speaker 2: the air tonight, look at all these people. Wow, Guns
Speaker 2: n' roses are out. I there's only so only two
Speaker 2: artists so far.
Speaker 6: If you're out to sing Happy Birthday, that's what we
Speaker 6: talked about on Monday.
Speaker 2: Happy Birthday is out of the public domain. Elton John says, no,
Speaker 2: go for Rocketman.
Speaker 20: Well, maybe it's because of the industry that we work
Speaker 20: in here, Tom, But it does not matter if the
Speaker 20: artist says you cannot use my song. As long as
Speaker 20: the Trump campaign pays the ASCAP fees, they can use
Speaker 20: the damn song.
Speaker 2: Are you sure of that? I'm not sure of that.
Speaker 2: Are you sure of that? I know that there, I
Speaker 2: know that you can pay. You know what? We should
Speaker 2: explore that because I thought you need artists permission for
Speaker 2: specific promotion, not for you. See, when we use it
Speaker 2: on this show, it's not to promote me. It's there.
Speaker 2: It's called general use and fair use. I think I
Speaker 2: wonder if I could even get him on the air
Speaker 2: right now at a last minute.
Speaker 20: If an artist called up and said, Tom, I do
Speaker 20: not want you to use this song, it does not
Speaker 20: matter the station pays for it.
Speaker 2: Okay, okay, hold on now. I think though, when it
Speaker 2: comes to things like campaigns is up, there's a distinction. Hey,
Speaker 2: do you have the Do you have the number for
Speaker 2: my IP attorney? Let me find him here and then
Speaker 2: I can.
Speaker 12: Give it to you.
Speaker 6: Well, Tom, for a long time you use a Beatles
Speaker 6: song as an intro. Did you ever have any problem
Speaker 6: with that?
Speaker 2: Oh? Yes, all the time. That's why we changed it. So, Yeah, yeah,
Speaker 2: because it was more than fair you. Here's why even
Speaker 2: though you pay ask CAAF fees. That's what I'm trying
Speaker 2: to tell Dragon, there's a there's a distinction between fair
Speaker 2: use and promotion that was considered. Help. I need somebody. Now.
Speaker 2: The Beatles didn't contact me, but the people who own
Speaker 2: the copyright or who monitor it said you you they would,
Speaker 2: they would nix us on YouTube now and then, so
Speaker 2: we got nicked so much on YouTube, we decide.
Speaker 20: That's slightly different there because then you're talking about the
Speaker 20: internet fees versus over the air.
Speaker 2: Yeah.
Speaker 20: Yeah, so there, so there's a different lawsuits.
Speaker 2: I want to find out Mark Trenor. Do you have
Speaker 2: his number, Kitchina Mark Trenor? If you don't, I have
Speaker 2: it here, I can send it to you. I want
Speaker 2: to ask him real quick if he could come on
Speaker 2: for a minute. But also, parodies you can get away
Speaker 2: with under certain circumstances. But it's really a good discussion, Dragon,
Speaker 2: because really you're right, there are what's called ASKEP and
Speaker 2: BMI fees. Let me explain what that is. These are
Speaker 2: like unions of songwriters and publishers and recording artists, and
Speaker 2: years ago they knew that people use their music all
Speaker 2: day long, everywhere, and they didn't have a way of
Speaker 2: getting paid. So what people would do is subscribe to
Speaker 2: as CAP and BMI and through a system of surveys,
Speaker 2: these organizations would survey songs being played throughout the year,
Speaker 2: and these audits would break out percentages of songs that
Speaker 2: are played, and then depending on where you play them, well,
Speaker 2: they don't really talk about each song where you play it.
Speaker 2: Here's what they do. If you have a bar and
Speaker 2: you get a hundred thousand patrons a week, you're going
Speaker 2: to pay a higher fee than a bar that has
Speaker 2: five thousand patrons. And if you have a nightclub that
Speaker 2: has live music that has you know, way bigger footprint,
Speaker 2: and or you have a small club that has a
Speaker 2: much smaller footprint, or a cafe, you pay less BMI
Speaker 2: and ask cafees. Your fees are based on your projected audience,
Speaker 2: your assumed audience, and the number of plays. So what
Speaker 2: they do over the year is say, for example, help
Speaker 2: the one I use, They say that's played x percentage
Speaker 2: of the time in the world. They don't know that
Speaker 2: for sure, but they estimate, so out of all the
Speaker 2: royalties collected, they get a check for that part of
Speaker 2: the royalty. Now, these are not direct purchases. Purchases are different.
Speaker 2: They go directly to the artists as intended. But when
Speaker 2: it comes to ASKEP and BMI for the playing of
Speaker 2: that music, those are estimations based on audience size and
Speaker 2: percentage of times it's played. So more popular music would
Speaker 2: be higher. And I don't know, however, if all artists
Speaker 2: are belonged to that or not. I really don't know
Speaker 2: how it works.
Speaker 6: So Tom, what about if Okay, So if you let's
Speaker 6: say you have h R FM station here, yes, play
Speaker 6: songs right, and I have that in my office or
Speaker 6: in a bar or restaurants.
Speaker 2: That's where you get right.
Speaker 6: You can where they're playing, or you have the radio on.
Speaker 2: You can't. You have to do it for it, really, Yes,
Speaker 2: if you have a radio on in your place of
Speaker 2: business and the patrons can hear it, you're asked you
Speaker 2: have to pay as KEPT or BMI. You have to
Speaker 2: or they will shut you down, literally shut you down,
Speaker 2: or you know, take the radio or tell you can't
Speaker 2: play it. You can play it for your own use
Speaker 2: in the back room all day long, even when people
Speaker 2: go to the beach If you go to the beach
Speaker 2: and you have a kiosk selling ice cream and you
Speaker 2: have a big speaker out there, you're gonna pay ass
Speaker 2: kept and BMI. If you're laying on a beach plane
Speaker 2: it soaking in the sun playing music, you're not gonna
Speaker 2: pay it. You when you buy it, can play it
Speaker 2: for personal use anytime, all day long. What you can
Speaker 2: do theoretically is play that in two different places or
Speaker 2: four different places with your family. You're not supposed to,
Speaker 2: and you're not supposed to play it for promotion. Go
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Speaker 2: he's not here, he's at eight three three co plans.
Speaker 2: You want to talk about counter suing, Maybe he can
Speaker 2: chime in. He's an attorney, Mike, What are you talking about?
Speaker 8: Yeah, Tom, I'm talking about useless, frivolous, taxpayer wasting suits
Speaker 8: like the United Autoworkers suing Elon Musk and Donald J.
Speaker 8: Trump for a conversation they had on the internet.
Speaker 2: Oh oh, oh, oh yeah, yeah. You know there are
Speaker 2: so many people upset with that. Do you know people
Speaker 2: tried to shut down Twitter with the denial of service
Speaker 2: attacks or the service attacks, and also the European Union
Speaker 2: weighed on it and said they broke the law in
Speaker 2: Europe by allowing misinformation to be out there about certain
Speaker 2: things on climate change. It's amazing to me how much
Speaker 2: people fight against freedom of speech. It's amazing to me.
Speaker 2: It's amazing. What were the auto workers talking about?
Speaker 19: Oh?
Speaker 8: I think there were something disparaging electric vehicles. There's got
Speaker 8: to be a there's got to be a counter suit.
Speaker 2: Wait a minute here, why would Musk disparage electric vehicles?
Speaker 8: I don't think he was but you know, or maybe
Speaker 8: he's climate change, you know, and okay Trump.
Speaker 2: Okay, I think it was climate change. People were really
Speaker 2: up in arms on climate change. But I don't know
Speaker 2: what the auto workers were upset about. But in any case,
Speaker 2: what were you talking about? Counter sewing?
Speaker 8: Well, counter sewing for a frivolous time wasting.
Speaker 2: Yeah, but it's not wasting your time. You're not you're
Speaker 2: not a party to it to sue them, Well you.
Speaker 8: Are if your Donald Trump and you're being sued by
Speaker 8: UAW and Musk. You know what I'm saying.
Speaker 2: No, I'm not getting you're saying that if these people
Speaker 2: are suing Trump or Musk somehow you're damaged by it.
Speaker 5: No, not me.
Speaker 8: They they the party. They're the party named Musk and Trump.
Speaker 2: Right, So you want to know can they counter sue them?
Speaker 5: Yeah?
Speaker 8: It should be able to.
Speaker 2: Well, actually, I guess anyone can countersue anyone. I never
Speaker 2: really understood fully the countersuit thing. Dan mackenzie in general,
Speaker 2: a counter suit, what does that mean? Someone sues you
Speaker 2: and you sue them back. I mean, is that what
Speaker 2: that means by counter suit?
Speaker 6: Yes?
Speaker 2: Okay, but would you sue them back for the same
Speaker 2: thing or do you sue them back for suing you?
Speaker 2: Or mean, what is it really you're suing.
Speaker 18: You can't sue them for suing you, but you might
Speaker 18: have your own claims saying that they damaged you somehow,
Speaker 18: so you kind of have to. I mean, it's very complicated.
Speaker 2: Judges must hate them.
Speaker 18: I mean, it always happens. You know, we'll say to
Speaker 18: this person, you're probably gonna get countersuits and just fy
Speaker 18: you could walk out of this thing losing and actually
Speaker 18: owe them money. You got to take that into account
Speaker 18: before you see somebody. But it's pretty complicated as far
Speaker 18: as like do you have to bring the claims because
Speaker 18: you can't have related claims to the incident that you
Speaker 18: got sued for. Not bring them and then wait to
Speaker 18: see what happens and then see the people again, because
Speaker 18: the lord's gonna say like, hey, you could have brought
Speaker 18: those claims. We could have resolved all this previously. Why
Speaker 18: didn't you do that?
Speaker 2: Okay, by the way, Alan, this is not it's not
Speaker 2: really a lawsuit. They're bringing labor charges. I just looked
Speaker 2: it up against Trump and Musk after threatening workers, It
Speaker 2: says the United Auto Workers Union filed federal labor charges.
Speaker 2: That's not a lawsuit. Yeah, and it says threatening they
Speaker 2: were intimidating workers during Trump's interview with it said that
Speaker 2: they made some remarks and workers felt intimidated. I don't
Speaker 2: know what that means. It says, I look at what
Speaker 2: you do. You walk in and just say you want
Speaker 2: to quit. They go on strike. I won't mention the
Speaker 2: name of the company, but okay, So what they're saying
Speaker 2: is people go on strike, should be fired. Blah blah blah.
Speaker 2: They were just venting about workers and stuff. And then
Speaker 2: Trump said something about I don't know something about hiring scabs.
Speaker 2: Apparently apparently the labor people felt intimidated.
Speaker 6: Well look what Reagan did. He kept his word.
Speaker 2: He fired all of the charge. I know that, Mike.
Speaker 2: What is your no, I'm sorry, that was Mike Allan. Allan,
Speaker 2: there you go, Alan, go ahead, Alan. What do you
Speaker 2: have a question on debt?
Speaker 21: Yeah?
Speaker 23: So I've been unemployed since March this year, and I
Speaker 23: had some years I was unemployed before that during COVID,
Speaker 23: and so I built up a fair amount of debt. Yes,
Speaker 23: and I keep getting you know, obviously the companies know
Speaker 23: that I have debt, so they keep coming after me
Speaker 23: and wanting me to consolidate the debt. And I've heard
Speaker 23: you say before.
Speaker 2: No, consolidation almost never works, almost never. But hold on,
Speaker 2: there are some circumstances. I got behind here, but I'll
Speaker 2: get right back to you. I promise. Go with a
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Speaker 2: don't pay a cent until you're content. Time for an
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Speaker 2: too much your coverage at dozens of insurance companies find
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Speaker 2: You'll think you're his only customer when you choose Frank
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Speaker 2: home with Remax Lions three oh three nine two zero
Speaker 2: sixteen twenty two to Alan Alan Debt consolidation only works
Speaker 2: only if you have something to borrow money on and
Speaker 2: the consolidated amount that you're paying is is a lower
Speaker 2: blended interest rate. Do you understand what that means?
Speaker 23: Yes, lower blended right, So if you have five different accounts,
Speaker 23: you're paying anywhere from twelve to eighteen percent.
Speaker 2: And you can get one loan lower than that blended
Speaker 2: rate you will be financially ahead. If you don't, then
Speaker 2: take those cards you've just paid off and start using
Speaker 2: them again. The problem with consolidation loans is people usually
Speaker 2: don't do that. They usually add up all of their
Speaker 2: concer volidation and then have empty credit cards. And so
Speaker 2: the best way to do this, and you don't want
Speaker 2: to hear it, but if you're in a lot of
Speaker 2: debt is to do a bankruptcy.
Speaker 5: Now.
Speaker 2: I'd be glad to talk to you at length tomorrow,
Speaker 2: but we're out of time. Thank you for being here,
Speaker 2: Dan McKenzie McKenzie Law. Save all your problems for me.