1 00:00:00,880 --> 00:00:04,040 Speaker 1: I'm ct when I'm not busy being Arrow the podcaster. 2 00:00:04,480 --> 00:00:06,360 I live in the real world. I mean, everybody has 3 00:00:06,400 --> 00:00:09,119 to have a job, right Mine just happens to be CS. 4 00:00:09,320 --> 00:00:12,960 You know, customer service solutions relationships while keeping your team 5 00:00:13,039 --> 00:00:15,679 motivated and pumped up to keep that constant connection with 6 00:00:15,720 --> 00:00:18,480 each and every person who has chosen to stop into 7 00:00:18,480 --> 00:00:23,239 your location. Episode number one hundred and eighty three, The protests, 8 00:00:23,719 --> 00:00:31,199 bad dad jokes, and stealing is stealing? This is CTCs Transition. 9 00:00:30,800 --> 00:00:33,399 Speaker 2: Walk Day number one out of four. Holy crap, I 10 00:00:33,439 --> 00:00:36,399 need this transition walk in this force. Today I was 11 00:00:36,479 --> 00:00:42,399 bombarded with conversations, interviews. Sean Shay from MTV Man, I 12 00:00:42,399 --> 00:00:45,520 talked with some journalists about Lallapalooza. I was talking to 13 00:00:46,280 --> 00:00:49,320 Oh my god, just so many different people talking about 14 00:00:49,320 --> 00:00:52,840 the new Snow White movie and why it's in big trouble. 15 00:00:52,920 --> 00:00:56,240 And then I talked with doctor Jojo, who really gave 16 00:00:56,240 --> 00:00:58,759 me an inside look at what it's like to grow 17 00:00:58,840 --> 00:01:01,759 up in a in a family with so many different 18 00:01:02,719 --> 00:01:05,840 with so many different cultures. Now, I gotta get out 19 00:01:05,840 --> 00:01:08,239 here and I gotta piece my thoughts together, because once 20 00:01:08,280 --> 00:01:10,680 I get inside that store today is going to be 21 00:01:10,680 --> 00:01:12,760 a different world. It's been a while since I've been 22 00:01:12,760 --> 00:01:15,760 in there, so it's just crazy. I'll see on your 23 00:01:15,760 --> 00:01:19,439 own transition walk. Well, this is something you don't expect 24 00:01:19,439 --> 00:01:22,400 when you come into the store. A large group of 25 00:01:22,439 --> 00:01:26,519 people chanting. Okay, you know what's going on. They're chanting. 26 00:01:26,719 --> 00:01:29,159 There's a protest going on here. Not against us, not 27 00:01:29,280 --> 00:01:31,760 at all. It looks like something to do with me 28 00:01:32,000 --> 00:01:33,920 one of the stores next to us, or it actually 29 00:01:33,959 --> 00:01:37,519 could be the postal service. But yeah, chanting and police everywhere, 30 00:01:38,480 --> 00:01:40,760 And that's exactly what it is. They're out there, they're 31 00:01:40,799 --> 00:01:43,200 chanting away and they've got something on their mind and 32 00:01:43,239 --> 00:01:47,599 they're trying to fulfill something, a goal, a mission. And man, 33 00:01:47,920 --> 00:01:50,439 it's very interesting. It's going to be very tough times 34 00:01:50,480 --> 00:01:53,799 as we continue to grow forward. Man, I'll be excitement 35 00:01:53,840 --> 00:01:56,239 outside with the police and the crowds. Man. I forgot 36 00:01:56,280 --> 00:01:58,599 to say that today is profit sharing Day. That's what 37 00:01:58,640 --> 00:02:00,840 I love about this particular store is twice a year 38 00:02:01,040 --> 00:02:04,120 we get profit sharing checks. Not only that, but they 39 00:02:04,239 --> 00:02:06,280 make us a big old lunch is what they do. 40 00:02:06,480 --> 00:02:09,960 And they spoil us rotten I mean steak. We had 41 00:02:10,159 --> 00:02:12,120 chicken over their hot dogs, hamburgers. 42 00:02:12,159 --> 00:02:13,360 Speaker 3: You name it seafood. 43 00:02:13,479 --> 00:02:16,800 Speaker 2: They're out to make us look kind of good and 44 00:02:16,840 --> 00:02:19,199 feel kind of good about being here. I'm gonna take 45 00:02:19,240 --> 00:02:21,479 that word kind of out of there. Okay, they're they're 46 00:02:21,680 --> 00:02:24,319 doing everything they can so that we all feel incredible. 47 00:02:24,360 --> 00:02:27,240 Speaker 3: How about that? Describe it so bad? 48 00:02:27,280 --> 00:02:29,639 Speaker 2: I want to say, is there anything worse than somebody 49 00:02:29,680 --> 00:02:32,280 that doesn't call in to call out? I mean, it's 50 00:02:32,319 --> 00:02:35,280 a no show, no call, and it's like, oh, come on, 51 00:02:35,800 --> 00:02:38,039 and of course our team is very weak, it's very 52 00:02:38,080 --> 00:02:40,759 light right now, and we've got it's a Thursday, a 53 00:02:40,879 --> 00:02:41,479 senior day. 54 00:02:41,639 --> 00:02:44,759 Speaker 3: That means we're we're thick. We're thick. No call, no show, 55 00:02:44,919 --> 00:02:46,199 Thanks guys, thank you. 56 00:02:47,400 --> 00:02:49,120 Speaker 2: So many people who work in the shopping center are 57 00:02:49,120 --> 00:02:51,680 coming into our story saying, so what were they protesting about? 58 00:02:51,840 --> 00:02:53,439 What was going on that there were so many people 59 00:02:53,520 --> 00:02:55,439 out there, ma'am, I don't know. 60 00:02:55,560 --> 00:02:57,520 Speaker 3: I got here at two o'clock, ma'am, I don't know. 61 00:02:57,639 --> 00:02:59,560 Speaker 2: I don't know. And you know they're not buying that. 62 00:02:59,840 --> 00:03:01,919 Were told that's exactly what we're supposed to say. We're 63 00:03:01,919 --> 00:03:03,479 supposed to say, I don't know, and then they get 64 00:03:03,479 --> 00:03:06,919 pissed off at us. It's like, whoa God, come on now, 65 00:03:07,680 --> 00:03:09,840 be nice to me on this one, okay, because I 66 00:03:09,919 --> 00:03:12,039 was told that do not talk about what went on 67 00:03:12,120 --> 00:03:15,520 outside the store down down the little shopping center area. 68 00:03:15,639 --> 00:03:16,719 Speaker 3: Wasn't at our store. 69 00:03:16,759 --> 00:03:20,159 Speaker 2: Once again, the professionals are out today, those that want 70 00:03:20,159 --> 00:03:23,319 double your money back. A woman comes up. She's got 71 00:03:23,360 --> 00:03:26,159 a well cut up apple. I mean it's beautifully cut. 72 00:03:26,039 --> 00:03:30,080 Speaker 3: Really cut. She says. These are envy apples. And look 73 00:03:30,120 --> 00:03:31,120 how brown it is. 74 00:03:31,879 --> 00:03:34,800 Speaker 2: I want double your money back because it shouldn't be 75 00:03:34,800 --> 00:03:35,400 that brown. 76 00:03:36,199 --> 00:03:36,400 Speaker 3: Now. 77 00:03:36,520 --> 00:03:38,719 Speaker 2: I don't know about you, but apples, you leave them 78 00:03:38,719 --> 00:03:41,680 out for a while, they turned brown, right, I don't know, man, Now, 79 00:03:41,680 --> 00:03:44,039 what would you do? We have to give her money back. 80 00:03:44,840 --> 00:03:49,719 Speaker 1: Please do not move. There's more CTCs right around the corner. Hey, 81 00:03:49,719 --> 00:03:52,919 thanks for coming back to CTCs Transition Walk. 82 00:03:52,919 --> 00:03:56,360 Speaker 2: Day number two at A four. I was busy in 83 00:03:56,439 --> 00:04:01,719 the podcast studio today. Lots of interviews, long long interviews, 84 00:04:02,280 --> 00:04:08,280 as with an FBI undercover agent, talking about the trials, 85 00:04:08,800 --> 00:04:13,439 the goals, the missteps. Oh my god, to be with 86 00:04:13,479 --> 00:04:17,120 the FBI agent and talking about the reality of being there. 87 00:04:17,120 --> 00:04:19,399 It just just blew me away. And then I was 88 00:04:19,439 --> 00:04:24,759 with a podcaster. I showed this about the World's Greatest 89 00:04:24,800 --> 00:04:28,120 True Crime Crime People. And then I was with a 90 00:04:28,160 --> 00:04:33,319 podcaster who's got a podcast called the World's Greatest Crime Stories. 91 00:04:33,879 --> 00:04:36,959 God dang what she does in order to show prep 92 00:04:37,000 --> 00:04:39,000 and then stick to it. And then I wrapped it 93 00:04:39,079 --> 00:04:42,519 up with actor Finn Cole, who's in that movie Last Breath. 94 00:04:43,079 --> 00:04:46,160 You know, people ask me all the time why you 95 00:04:46,160 --> 00:04:46,560 you're right? 96 00:04:46,600 --> 00:04:46,959 Speaker 3: Why me? 97 00:04:47,680 --> 00:04:49,879 Speaker 2: But as long as they keep letting me go into 98 00:04:49,920 --> 00:04:53,399 that grocery store, I'll keep practicing on them so that 99 00:04:53,439 --> 00:04:55,519 I can have better interviews with the famous people. 100 00:04:55,879 --> 00:04:57,879 Speaker 3: Do you know what I mean? Ce and CS. 101 00:04:58,879 --> 00:05:01,519 Speaker 2: I just noticed something pretty incredible, and I don't know 102 00:05:01,560 --> 00:05:04,160 why after four years, I'm just seeing this, But we 103 00:05:04,240 --> 00:05:07,439 now carry candy that is sugarless. And I'm talking about 104 00:05:07,480 --> 00:05:11,720 serious candy such as Reese's, such as York peppermint patties, 105 00:05:11,959 --> 00:05:14,199 things like that. All these candy bars that usually come 106 00:05:14,279 --> 00:05:18,120 with sugar. No that it's gone. I mean, they've got 107 00:05:18,199 --> 00:05:21,160 zero sugar candy now, which I think is absolutely phenomenal 108 00:05:21,199 --> 00:05:24,199 for these people that love the flavor of candy but 109 00:05:24,319 --> 00:05:27,079 maybe have diabetes or just want to cut back on sugar. 110 00:05:27,879 --> 00:05:31,639 Grumpy old man Robert, we have talked about him so much. 111 00:05:31,680 --> 00:05:34,399 He's always picking fights with Lisa or somebody else that's 112 00:05:34,399 --> 00:05:36,680 not a register. And because there's a three people on 113 00:05:36,759 --> 00:05:39,879 the registers right now, he's bitching and moaning to see us. Yeah, 114 00:05:39,959 --> 00:05:43,639 grumpy man, there he is, Old grumpy man Robert saying, hey, 115 00:05:43,680 --> 00:05:45,560 is anybody else gonna come in here? As you guys 116 00:05:45,560 --> 00:05:47,399 think about hiring more people to come in here a 117 00:05:47,399 --> 00:05:49,639 little bit earlier because there's a lot of people traveling 118 00:05:49,639 --> 00:05:52,560 through my line. And I'm hating man, and that means 119 00:05:52,560 --> 00:05:54,959 I'm hating you. So how's it feel that someone's hating you? 120 00:05:55,000 --> 00:05:55,319 Speaker 3: Today? 121 00:05:56,279 --> 00:05:58,600 Speaker 2: Just wrapped up doing a tail audit, and I got 122 00:05:58,600 --> 00:06:01,639 to the one hundred dollars bills, and you just know 123 00:06:01,839 --> 00:06:03,959 what a one hundred dollars bill is supposed to feel like, 124 00:06:04,600 --> 00:06:09,279 and so one to three, I get to the fifth one. 125 00:06:09,519 --> 00:06:12,600 It didn't feel right. It felt thin, it felt slippery, 126 00:06:13,040 --> 00:06:14,759 and it's like, wait a second, Wait a second. They're 127 00:06:14,759 --> 00:06:16,800 supposed to bring the one hundred dollars bills up to 128 00:06:16,839 --> 00:06:18,800 sees so that we can check it on a machine 129 00:06:18,879 --> 00:06:19,560 and really. 130 00:06:19,319 --> 00:06:21,680 Speaker 3: Give it a good look. It's fake. It's fake. 131 00:06:22,319 --> 00:06:25,480 Speaker 2: So they accepted one hundred dollars bill without going through 132 00:06:25,519 --> 00:06:28,560 the proper procedures. So God damn it. Now, you know, 133 00:06:28,680 --> 00:06:31,000 we all go through it. We all have those moments. 134 00:06:31,120 --> 00:06:33,759 I've accepted one hundred dollar bill. Yes I was written up, 135 00:06:33,959 --> 00:06:35,639 but you know, but when it happens to somebody else, 136 00:06:35,680 --> 00:06:37,800 you know, you've just instantly if you had so much compassion, 137 00:06:37,800 --> 00:06:39,079 because they're going to be talked to. 138 00:06:40,040 --> 00:06:40,879 Speaker 3: Right, I'm ready for the joke. 139 00:06:40,959 --> 00:06:43,600 Speaker 4: Got fifty six years old and it's his last shot 140 00:06:43,720 --> 00:06:45,920 at being young again. You know, men a life, right, 141 00:06:46,639 --> 00:06:49,199 So you've been saving cash for years to buy the 142 00:06:49,240 --> 00:06:52,160 carvage dreams and it just so happens with BMW goes 143 00:06:52,199 --> 00:06:54,680 to a local being but the shore goes walking in. 144 00:06:54,720 --> 00:06:56,959 There's one sitting on the show room for looks a 145 00:06:57,959 --> 00:07:01,759 rough gun metal blue corred in Riccardo mon a bomb seat, 146 00:07:02,360 --> 00:07:05,879 both Senten system sailing off. Sir, may I help you? 147 00:07:06,000 --> 00:07:08,279 He said, I hope, So he said, well, we've got 148 00:07:08,319 --> 00:07:10,920 others in the back. He said, look, don't over sell me. 149 00:07:11,600 --> 00:07:12,120 Speaker 3: That's the car. 150 00:07:12,560 --> 00:07:14,600 Speaker 4: Oh well, if we can get the figures, right, I 151 00:07:14,639 --> 00:07:17,600 got the cash, we'll go in there. They go in 152 00:07:17,639 --> 00:07:20,879 the rooms set up with the cash, come out and 153 00:07:20,920 --> 00:07:23,680 the manager himself takes a car off the sure out 154 00:07:23,680 --> 00:07:26,720 in the car. Guy gets out there and he's rolling 155 00:07:26,759 --> 00:07:31,879 his sleeves and doing his hairy utiful chest and he 156 00:07:31,920 --> 00:07:34,399 gets in the corner. Got something, Be careful, sir. He 157 00:07:34,519 --> 00:07:38,959 drives out into a major four lane highway, but nothing's coming. Yeah, 158 00:07:39,240 --> 00:07:41,160 he's fifty seven. 159 00:07:42,480 --> 00:07:43,120 Speaker 3: Yes, find it. 160 00:07:43,360 --> 00:07:48,279 Speaker 4: Wait, we got it. I didn't mean to hold you up, Henry. 161 00:07:48,519 --> 00:07:51,839 He gets it there for seventy five eighty. I'most see 162 00:07:51,839 --> 00:07:55,399 who here? When he hits one hundred, hits them to 163 00:07:55,439 --> 00:07:59,759 stay fully, claws out porches and aft. He gets out, 164 00:07:59,800 --> 00:08:01,759 you know, typical hat, and he's got a clipboard and 165 00:08:01,759 --> 00:08:03,800 there he walks up and look at him and say, 166 00:08:03,839 --> 00:08:06,879 you know, when I got up this morning, showered shape, 167 00:08:06,920 --> 00:08:09,040 I actually prayed to God that I would have an 168 00:08:09,079 --> 00:08:13,079 extraordinarily different day than I've been having. And you haven't 169 00:08:13,160 --> 00:08:15,040 let me down one eye that. He said, do you 170 00:08:15,079 --> 00:08:17,800 have any idea how fat you were gonna? You were 171 00:08:17,839 --> 00:08:21,199 doing over one hundred and ten miles an hour, you idiot. 172 00:08:21,480 --> 00:08:24,360 He's laying into him. Then all of a sudden he 173 00:08:24,519 --> 00:08:27,839 caught himself well perth oftly. He said, I ought to 174 00:08:27,839 --> 00:08:30,000 take this clipboard and pull you out, put you in 175 00:08:30,000 --> 00:08:32,240 the back seat at sark, throw you hunder to jail 176 00:08:32,360 --> 00:08:35,360 rather than it, but he caught his there. I do 177 00:08:35,519 --> 00:08:39,519 represent law enforcement in the state. I dealt with drug runners, 178 00:08:39,600 --> 00:08:43,639 bank robbers, product the future. I'm gonna be more civil 179 00:08:43,639 --> 00:08:45,120 to He look at Tang and Stone. He looked at 180 00:08:45,200 --> 00:08:47,399 He said, however, you should tell you what if you 181 00:08:47,399 --> 00:08:49,919 can tell me one I'm never heard, I'll let you go. 182 00:08:50,399 --> 00:08:52,039 All of a sudden, we didn't hit this got a 183 00:08:52,080 --> 00:08:54,480 guy raised it up and he said, officers, would you 184 00:08:54,559 --> 00:08:57,919 believe just this path with my wife ran off with 185 00:08:58,000 --> 00:09:00,679 a police officer and I thought you were trying to 186 00:09:00,679 --> 00:09:03,679 bring her back. Hey, you look so over he said, Well, 187 00:09:03,759 --> 00:09:06,320 let me tell you so, he said, you stop his corn. 188 00:09:06,360 --> 00:09:08,399 If you look at me wrong and go five miles 189 00:09:08,399 --> 00:09:10,200 over speedling, you will wall. 190 00:09:10,159 --> 00:09:11,159 Speaker 3: The rest of your life. 191 00:09:11,320 --> 00:09:12,200 Speaker 4: Get out of my sight. 192 00:09:16,320 --> 00:09:19,879 Speaker 2: Opening weekend of the NCAA tournament and the Deli's closed. 193 00:09:20,320 --> 00:09:22,840 Yeah they couldn't. Yeah, they don't have enough people to 194 00:09:22,879 --> 00:09:25,080 run it. Nobody came to work today of the Delhi. 195 00:09:25,279 --> 00:09:29,120 They run into that situation over and over again. They 196 00:09:29,159 --> 00:09:31,919 can't get a team together to stay together. And from 197 00:09:31,960 --> 00:09:35,159 I understand, there's so many egos involved. In a Delhi 198 00:09:35,480 --> 00:09:39,000 I thought radio was bad. The store is closing one 199 00:09:39,000 --> 00:09:41,399 hour early tonight, and the reason why is because a 200 00:09:41,399 --> 00:09:43,399 couple of weeks ago we stripped all the wax off, 201 00:09:43,440 --> 00:09:45,279 got a really nice and clean and now they're going 202 00:09:45,320 --> 00:09:47,279 to put the wax back on. But what's really cool 203 00:09:47,320 --> 00:09:49,840 about this, this particular part of the journey is that 204 00:09:49,879 --> 00:09:52,600 we're closing early tonight, but when we open tomorrow, we'll 205 00:09:52,639 --> 00:09:57,399 be celebrating our sixty fifth birthday, the company sixty five 206 00:09:57,519 --> 00:09:59,559 years And you know what, this is the kind of 207 00:09:59,559 --> 00:10:00,759 company these people are. 208 00:10:01,240 --> 00:10:02,799 Speaker 3: We're throwing a big party for the community. 209 00:10:02,879 --> 00:10:05,720 Speaker 2: I mean, a huge party is going to break out 210 00:10:05,759 --> 00:10:07,879 in this store tomorrow just for our shoppers. 211 00:10:08,639 --> 00:10:14,200 Speaker 1: The drama, the excitement. There's more of CTCs coming up next. Hey, 212 00:10:14,200 --> 00:10:16,559 thanks for coming back to CTCs. Let's get back into 213 00:10:16,600 --> 00:10:19,720 the drama. Transition walk day number three out of four. 214 00:10:19,879 --> 00:10:22,879 Out here in this forest, we all go through mental transitions. 215 00:10:23,159 --> 00:10:24,879 We call them mood swings, mindsets. 216 00:10:25,639 --> 00:10:27,480 Speaker 2: You know, how do you start yours out or do 217 00:10:27,799 --> 00:10:30,480 you just keep on moving and then everything collides in 218 00:10:30,480 --> 00:10:32,480 the middle of a storm that you go. 219 00:10:32,519 --> 00:10:35,759 Speaker 3: What the hell, where did this come from? Why did 220 00:10:35,840 --> 00:10:37,960 I You can get into this mindset. 221 00:10:38,120 --> 00:10:41,360 Speaker 2: Yeah, well, transitions give you that opportunity to take control 222 00:10:41,559 --> 00:10:44,120 of those mood swings. So I'm in this beautiful forest 223 00:10:44,120 --> 00:10:47,799 in South Charlotte, North Carolina. They say beautiful spring day 224 00:10:48,559 --> 00:10:51,440 and my body. Oh, if you're in retail, you know 225 00:10:51,519 --> 00:10:57,120 exactly what your body feels like. Sore, it aches, it's tired, 226 00:10:57,200 --> 00:11:00,759 it's exhausted, and you know what, only a few hours 227 00:11:00,799 --> 00:11:03,879 away from checking back in to your job. 228 00:11:05,120 --> 00:11:06,639 Speaker 3: Let's go find some solutions here. 229 00:11:07,720 --> 00:11:09,879 Speaker 2: The company's sixty fifth worth is going over here to 230 00:11:09,879 --> 00:11:11,240 find out how it's all set up. 231 00:11:11,320 --> 00:11:14,279 Speaker 3: Or isn't that nice? Oh my god, look at all 232 00:11:14,320 --> 00:11:17,480 the cake. Oh man, look at all the cake and 233 00:11:17,519 --> 00:11:20,720 stuff here? Dude? Are people coming over to eat it? 234 00:11:21,519 --> 00:11:25,159 That's awesome. That's awesome. I'm gonna wrap like it, sir. Absolutely. 235 00:11:25,360 --> 00:11:29,399 Has it been a good day though, that's cool, very 236 00:11:29,559 --> 00:11:34,639 color then you guys confidents. I think I'll take one 237 00:11:34,679 --> 00:11:37,600 of these chocolate cakes here, Thank you, sir. 238 00:11:39,600 --> 00:11:43,200 Speaker 2: Yeah, we knew this would happen when we got the 239 00:11:43,240 --> 00:11:44,960 new fancy wheels on the carts. 240 00:11:45,000 --> 00:11:46,679 Speaker 3: You know that lock up when you go outside. 241 00:11:46,879 --> 00:11:48,320 Speaker 2: Well, what they're doing now is they're just coming in 242 00:11:48,320 --> 00:11:50,159 and grabbing the meat and they're holding in their arms 243 00:11:50,200 --> 00:11:52,559 and they're running out that way, and so you know, 244 00:11:52,679 --> 00:11:54,399 they're just going to reinvent the way they steal. And 245 00:11:54,440 --> 00:11:57,720 that's exactly what they're doing. And now one other exciting 246 00:11:57,720 --> 00:12:01,080 addition of what would you do? So here's the situation. 247 00:12:01,200 --> 00:12:03,559 Somebody comes in and they order a cake and what 248 00:12:03,600 --> 00:12:05,879 they want is they want the cake to have a 249 00:12:05,919 --> 00:12:08,440 photograph of their mother on it. And you know you've 250 00:12:08,480 --> 00:12:10,960 seen that before where they put a photograph on a cake. Well, 251 00:12:11,039 --> 00:12:13,240 the person that took the order said, no, sweat, well 252 00:12:13,240 --> 00:12:15,639 we can do that, and let's just go ahead and 253 00:12:15,679 --> 00:12:18,039 do this. We don't have the tools to do that 254 00:12:18,320 --> 00:12:21,600 because somebody hasn't fixed it. It was reported that something 255 00:12:21,679 --> 00:12:24,240 was wrong several weeks ago, but nobody has come in 256 00:12:24,279 --> 00:12:26,519 to fix it. And so the woman comes back in 257 00:12:26,879 --> 00:12:29,840 and she says, well, where's my picture? But the party's 258 00:12:29,840 --> 00:12:34,399 at six o'clock tonight, and Jay go take this cake instead. Oh, 259 00:12:34,480 --> 00:12:39,000 this lady went crazy. So what we did is we 260 00:12:39,039 --> 00:12:41,960 contacted another store in the chain. They've got the equipment, 261 00:12:42,080 --> 00:12:45,159 it is working, and we're going to give her triple 262 00:12:45,320 --> 00:12:48,720 the money back for the situation. What would you do? 263 00:12:49,080 --> 00:12:51,679 Would you have done the same thing. This one isn't 264 00:12:51,720 --> 00:12:54,000 sitting well with me. For some reason. A gentleman comes 265 00:12:54,039 --> 00:12:56,600 in with a whole entire bag full of groceries and 266 00:12:56,679 --> 00:12:58,679 things that needed to be refrigerated. He comes in and 267 00:12:58,720 --> 00:13:02,080 he says, I left this out on my counter last night, 268 00:13:02,440 --> 00:13:05,840 and I know that it's not good anymore because there 269 00:13:05,879 --> 00:13:09,120 was some probiotic things and kale, and he goes, can 270 00:13:09,159 --> 00:13:12,279 I just exchange them out? And the person in customer 271 00:13:12,320 --> 00:13:15,000 service said, sure, go right ahead, no sweat, We'll just 272 00:13:15,080 --> 00:13:18,000 exchange it out. The reason why it's not sitting well 273 00:13:18,039 --> 00:13:20,559 with me is because, well, if we all did that, 274 00:13:20,639 --> 00:13:22,480 the store would always be empty. In other words, if 275 00:13:22,519 --> 00:13:24,960 I accidentally left something out on the counter, I should 276 00:13:25,159 --> 00:13:28,279 come back and exchange it, and it's at the store's cost. 277 00:13:29,039 --> 00:13:31,960 And then it occurred to me, wait a second, this 278 00:13:32,000 --> 00:13:36,159 is a small loss compared to what could happen. In 279 00:13:36,159 --> 00:13:38,559 other words, what could happen is they knew that we 280 00:13:38,600 --> 00:13:41,200 took care of them in this situation, They'll come back 281 00:13:41,240 --> 00:13:44,120 to the store ten fifteen more times. So did we 282 00:13:44,159 --> 00:13:46,320 really lose money here? I don't think we did, But 283 00:13:46,440 --> 00:13:49,840 still it just kind of hit me wrong. Transition walk 284 00:13:50,080 --> 00:13:52,279 Dan number four out of four had to get my 285 00:13:52,279 --> 00:13:55,159 got on today. Oh yeah, I replenish my heart and 286 00:13:55,200 --> 00:13:57,879 soul to kind of remind me why I'm doing what 287 00:13:57,919 --> 00:14:00,279 I am doing. You know, we have a lot of 288 00:14:00,320 --> 00:14:03,720 sarcastic interviews that we face every single day, people that 289 00:14:03,799 --> 00:14:07,039 are constantly asking us questions in a sarcastic way. 290 00:14:07,080 --> 00:14:07,679 Speaker 3: They really do. 291 00:14:08,320 --> 00:14:11,480 Speaker 2: And I'm constantly asked, if you talk to all these 292 00:14:11,480 --> 00:14:14,360 famous people on your podcast, why are you working at 293 00:14:14,399 --> 00:14:20,039 a grocery store? Okay, that's a good question, but there 294 00:14:20,039 --> 00:14:22,720 are many times I can't answer them a real answer. 295 00:14:23,399 --> 00:14:25,759 And the reason being is because a lot of people 296 00:14:25,799 --> 00:14:29,000 don't understand that. While in prayer, I said, Lord, get 297 00:14:29,080 --> 00:14:31,480 me deeper into my church, my own church, Get me 298 00:14:31,519 --> 00:14:35,519 deeper into my church. But that door never opened, but 299 00:14:35,600 --> 00:14:41,840 the grocery store did. Because church is community, community is 300 00:14:41,879 --> 00:14:44,960 real people. I didn't need to be with other people praying. 301 00:14:45,639 --> 00:14:48,000 I needed to be with people who just needed somebody 302 00:14:48,399 --> 00:14:51,519 that was going to help them find a solution. I'll 303 00:14:51,519 --> 00:14:52,200 see in Ceeus. 304 00:14:53,440 --> 00:14:54,559 Speaker 3: Pretty cool way to start today. 305 00:14:54,600 --> 00:14:57,519 Speaker 2: Today, child maybe four years old is sitting in a 306 00:14:57,600 --> 00:15:00,960 cart and our floral lady is is talking to her, 307 00:15:01,320 --> 00:15:03,440 and I come up and she goes, Hi, Teeter, and 308 00:15:03,519 --> 00:15:06,480 little girl looks at me, then looks at my name tag, 309 00:15:06,679 --> 00:15:08,039 and the little girl knows. 310 00:15:07,879 --> 00:15:08,480 Speaker 3: What's your name? 311 00:15:08,919 --> 00:15:11,240 Speaker 2: I said, it's Teeter. And she looks at the name 312 00:15:11,279 --> 00:15:14,039 tag and then looks at me and she goes, uh, uh, 313 00:15:14,440 --> 00:15:17,679 it's c T. I mean, how does a child that 314 00:15:17,879 --> 00:15:23,000 young associate the name tag with the person? So when 315 00:15:23,080 --> 00:15:25,559 when do the store starts growing pot? 316 00:15:26,279 --> 00:15:26,440 Speaker 4: Oh? 317 00:15:26,639 --> 00:15:28,639 Speaker 3: Well yeah, they they've got to be growing pot in 318 00:15:28,679 --> 00:15:30,639 the store. People. It seems like all they to everybody 319 00:15:30,679 --> 00:15:31,679 have walked by stores like. 320 00:15:31,639 --> 00:15:35,840 Speaker 5: Talk, oh, everybody here and just spokes. I mean, it's 321 00:15:35,919 --> 00:15:37,960 it's only a matter of time before it's you know, 322 00:15:38,039 --> 00:15:43,080 the Native Americans here in our state legal legalif we 323 00:15:43,159 --> 00:15:47,320 drive to the resort, their their preservation. 324 00:15:46,960 --> 00:15:49,879 Speaker 3: Preservation, we can we can buy it freely. So who 325 00:15:49,919 --> 00:15:53,000 do you think smells more like pot? Men or women? 326 00:15:53,559 --> 00:15:53,759 Speaker 4: Men? 327 00:15:54,240 --> 00:15:54,519 Speaker 3: Really? 328 00:15:54,600 --> 00:15:57,559 Speaker 5: Yeah, it's definitely then, definitely, I mean if you're asking 329 00:15:57,519 --> 00:15:59,759 any number wise, yeah, but definitely. 330 00:16:00,240 --> 00:16:02,519 Speaker 6: And that's usually our metal employees doing. 331 00:16:02,679 --> 00:16:02,919 Speaker 3: Yeah. 332 00:16:03,879 --> 00:16:05,480 Speaker 5: Sometimes they come in to get their chilkes and. 333 00:16:07,360 --> 00:16:08,440 Speaker 4: I got hi just looking. 334 00:16:08,279 --> 00:16:09,399 Speaker 3: At them right right. 335 00:16:11,240 --> 00:16:13,799 Speaker 2: Employees Stealing from the store has been a thing that's 336 00:16:13,840 --> 00:16:16,200 been going on forever in a day. And they say 337 00:16:16,200 --> 00:16:17,799 that some of the biggest steps in the store are 338 00:16:17,840 --> 00:16:21,600 from employees, and when an employee has been fired, then 339 00:16:21,639 --> 00:16:23,519 what happens is is that they come back. 340 00:16:24,000 --> 00:16:24,840 Speaker 3: So when they come back. 341 00:16:24,759 --> 00:16:27,799 Speaker 2: In the store knowing that they once stole a lot 342 00:16:27,799 --> 00:16:30,279 of merchandise from the store, then you kind of have 343 00:16:30,320 --> 00:16:33,000 to watch them. And sure enough, this girl comes in today, 344 00:16:33,320 --> 00:16:35,600 we're watching her. She's about ready to check out, not 345 00:16:35,799 --> 00:16:37,799 as in go to the register and checkout, I mean 346 00:16:37,879 --> 00:16:41,799 like run out checkout and manager daughter, and she had 347 00:16:42,080 --> 00:16:45,240 fourteen steaks and a bunch of other water. 348 00:16:46,200 --> 00:16:49,480 Speaker 7: So she wants wanted to have the smallest because it's 349 00:16:49,480 --> 00:16:52,360 three for ten dollars. Yeah, and so and so she 350 00:16:52,399 --> 00:16:54,159 goes to this right here is double the size of 351 00:16:54,440 --> 00:16:56,519 the three for ten dollars. And so I rang her 352 00:16:56,639 --> 00:16:59,840 up for for two of the of the of the three. 353 00:17:00,159 --> 00:17:02,759 It says, no, I only want one little boss, and 354 00:17:02,799 --> 00:17:04,720 you should give me this for the price of one 355 00:17:04,960 --> 00:17:05,920 little little boss. 356 00:17:06,000 --> 00:17:09,680 Speaker 3: And I said, I'm sorry, No, that's this is huge. 357 00:17:09,720 --> 00:17:13,640 Speaker 4: Yeah yeah, yeah, that's that's just two. 358 00:17:13,559 --> 00:17:14,799 Speaker 3: Pounds, two pounds of straw. 359 00:17:15,640 --> 00:17:19,960 Speaker 6: She want one that's crazy, yeah organic, I mean, if 360 00:17:20,000 --> 00:17:22,079 you've got the sun class and I canna work with you. 361 00:17:22,079 --> 00:17:24,599 But that's and I said, I said, do you want 362 00:17:24,640 --> 00:17:26,079 me to take it into the back and and see 363 00:17:26,079 --> 00:17:26,960 if he can break it down? 364 00:17:27,079 --> 00:17:29,160 Speaker 3: No, that'll take too much times once you just give 365 00:17:29,200 --> 00:17:30,599 it to me for the price that I said, I 366 00:17:30,599 --> 00:17:32,720 would just call the manager. I don't know, like I'm 367 00:17:32,759 --> 00:17:38,599 not dealing with the ship like that. Yeah, oh no, 368 00:17:38,839 --> 00:17:41,839 that no, that she tried to pull the car right. 369 00:17:41,839 --> 00:17:47,799 Speaker 4: That, I'll have the patient. Honestly, I want to tuck 370 00:17:47,880 --> 00:17:48,799 back out. 371 00:17:49,519 --> 00:17:52,000 Speaker 1: Well there you have much another exciting edition of CTC 372 00:17:52,160 --> 00:17:54,400 as the ups and downs to twist, the spins, the flips, 373 00:17:54,400 --> 00:17:56,480 the flops, the oh my gods and hey, what did 374 00:17:56,519 --> 00:17:58,319 you just say to me? Oh and and you know 375 00:17:58,359 --> 00:18:00,799 saving money as well. You do me favor. Create your 376 00:18:00,799 --> 00:18:03,880 own podcast, let us see what's going on behind your curtain. 377 00:18:04,000 --> 00:18:06,319 Introduce your wizard. I'll see you next week.