WEBVTT

1
00:00:04.240 --> 00:00:07.000
<v Speaker 1>Helping leaders motivate their people to a higher level of

2
00:00:07.040 --> 00:00:11.160
<v Speaker 1>performance through strong human relations, team building, and goal achieving.

3
00:00:11.599 --> 00:00:15.000
<v Speaker 1>This is the seven Minute Leadership Podcast with your host

4
00:00:15.320 --> 00:00:17.559
<v Speaker 1>Paul Fellavaledo.

5
00:00:21.160 --> 00:00:24.920
<v Speaker 2>Hello everyone, and welcome to this seven minute leadership podcast.

6
00:00:24.960 --> 00:00:29.320
<v Speaker 2>It's episode three ninety four. Today we're diving into a

7
00:00:29.399 --> 00:00:33.280
<v Speaker 2>concept that most leaders love to talk about, but few

8
00:00:33.479 --> 00:00:39.920
<v Speaker 2>actually know how to execute, and that is accountability. Specifically,

9
00:00:39.960 --> 00:00:44.600
<v Speaker 2>we're breaking down what I call the accountability equation, a

10
00:00:44.759 --> 00:00:50.679
<v Speaker 2>real world framework that turns vague standards into hard expectations.

11
00:00:51.280 --> 00:00:54.200
<v Speaker 2>So if you've ever said things like I just want

12
00:00:54.240 --> 00:00:57.320
<v Speaker 2>people to do their job, or we need to raise

13
00:00:57.560 --> 00:01:01.200
<v Speaker 2>the bar, then this episode is for you, because here's

14
00:01:01.240 --> 00:01:05.120
<v Speaker 2>the truth. Accountability is not a wish. It's not a

15
00:01:05.159 --> 00:01:09.079
<v Speaker 2>motivational quote tape to the fridge in the breakroom. It's

16
00:01:09.079 --> 00:01:12.040
<v Speaker 2>a math problem. And today I'm going to give you

17
00:01:12.359 --> 00:01:16.560
<v Speaker 2>the formula. So section one of this the problem with

18
00:01:16.760 --> 00:01:21.159
<v Speaker 2>vague standards. Most teams don't suffer from a lack of

19
00:01:21.200 --> 00:01:26.599
<v Speaker 2>accountability because they're lazy or rebellious. They suffer because leaders

20
00:01:26.640 --> 00:01:31.599
<v Speaker 2>communicate in fog. You've heard these before. Let's keep our

21
00:01:31.680 --> 00:01:36.760
<v Speaker 2>vehicles clean. We need better attitudes or everyone has to

22
00:01:36.879 --> 00:01:40.560
<v Speaker 2>step up. None of these statements are measurable, none of

23
00:01:40.599 --> 00:01:43.599
<v Speaker 2>them are trackable, and none of them hold water when

24
00:01:43.640 --> 00:01:47.239
<v Speaker 2>someone drops the ball. As leaders, we need to stop

25
00:01:47.280 --> 00:01:50.439
<v Speaker 2>assuming that our team knows what we mean. We have

26
00:01:50.519 --> 00:01:57.519
<v Speaker 2>to get specific precision isn't micromanagement, it's leadership. Section two

27
00:01:58.000 --> 00:02:02.640
<v Speaker 2>the actual accountability equation. So let me introduce you to

28
00:02:02.719 --> 00:02:08.800
<v Speaker 2>a formula that I use. Clarity plus consistency plus consequence

29
00:02:09.080 --> 00:02:14.800
<v Speaker 2>equals accountability. Let me break this down. Clarity this is

30
00:02:14.800 --> 00:02:20.080
<v Speaker 2>where most accountability fails. You must define expectations in clear

31
00:02:20.400 --> 00:02:25.479
<v Speaker 2>binary terms. Not be professional, but show up in full

32
00:02:25.599 --> 00:02:29.439
<v Speaker 2>uniform by seven forty five am. Not be a good

33
00:02:29.439 --> 00:02:33.479
<v Speaker 2>team player, but a ten ninety percent of shift briefings

34
00:02:33.479 --> 00:02:38.680
<v Speaker 2>and complete all checklist items before nine am. Clarity removes interpretation.

35
00:02:39.000 --> 00:02:45.360
<v Speaker 2>It turns opinions into facts. In consistency, your expectations are

36
00:02:45.680 --> 00:02:50.240
<v Speaker 2>worthless if they change based on mood, schedule, or favoritism.

37
00:02:50.960 --> 00:02:55.919
<v Speaker 2>Consistency means holding every person to the same standard every time.

38
00:02:56.560 --> 00:03:00.599
<v Speaker 2>It also means reinforcing those standards through communication just when

39
00:03:00.639 --> 00:03:04.120
<v Speaker 2>there's a problem. Think of it like brushing your teeth.

40
00:03:05.240 --> 00:03:08.919
<v Speaker 2>Do it once, nothing changes, do it daily, and you

41
00:03:09.000 --> 00:03:13.759
<v Speaker 2>prevent decay. And the last part is consequence. Here's where

42
00:03:13.800 --> 00:03:16.919
<v Speaker 2>the rubber meets the road. If you have clarity and

43
00:03:16.960 --> 00:03:22.680
<v Speaker 2>consistency but no consequence, you don't have accountability. Consequences don't

44
00:03:22.759 --> 00:03:26.360
<v Speaker 2>have to be punishment. They can be correction, they can

45
00:03:26.400 --> 00:03:29.520
<v Speaker 2>be coaching. But there has to be a reaction when

46
00:03:29.599 --> 00:03:32.639
<v Speaker 2>standards are not met. If people can miss the mark

47
00:03:32.719 --> 00:03:37.520
<v Speaker 2>with zero pushback, the expectation was never real to begin with.

48
00:03:38.159 --> 00:03:41.599
<v Speaker 2>And when you put these three elements together, clarity, consistency

49
00:03:41.719 --> 00:03:48.240
<v Speaker 2>and consequence, you get true accountability. That's the equation. Section

50
00:03:48.360 --> 00:03:52.199
<v Speaker 2>three is putting this into practice. So let's walk through

51
00:03:52.240 --> 00:03:55.879
<v Speaker 2>a real world example. You want your team to keep

52
00:03:55.919 --> 00:04:00.439
<v Speaker 2>the office clean. The vague version is, hey, guys, keep

53
00:04:00.479 --> 00:04:04.439
<v Speaker 2>the office clean. The clarity version is kitchen wipe down

54
00:04:04.479 --> 00:04:07.319
<v Speaker 2>by the end of every shift, fridge cleaned out on Fridays,

55
00:04:07.479 --> 00:04:13.199
<v Speaker 2>no dishes left in the sink after meals. Consistency, send reminders,

56
00:04:13.360 --> 00:04:18.360
<v Speaker 2>post a checklist, reinforce it weekly in briefings. In the consequence,

57
00:04:18.519 --> 00:04:22.240
<v Speaker 2>if the standard is missed, there's a follow up conversation.

58
00:04:22.560 --> 00:04:25.839
<v Speaker 2>If it happens again, maybe that team takes an extra

59
00:04:25.920 --> 00:04:31.439
<v Speaker 2>cleanup shift. If it continues, it escalates to documentation. Now

60
00:04:31.519 --> 00:04:35.160
<v Speaker 2>everyone knows the standard, everyone knows it matters, and everyone

61
00:04:35.240 --> 00:04:40.040
<v Speaker 2>knows what happens when it's ignored. Section four. What this

62
00:04:40.199 --> 00:04:45.120
<v Speaker 2>reveals about your leadership? And here's the tough truth. A

63
00:04:45.279 --> 00:04:50.839
<v Speaker 2>lack of accountability is usually a reflection of leadership, not staff.

64
00:04:51.399 --> 00:04:56.120
<v Speaker 2>If your team is confused, unclear, or inconsistent, it's probably

65
00:04:56.639 --> 00:05:00.639
<v Speaker 2>not their fault. You might be running on assumptions. Habits

66
00:05:00.639 --> 00:05:05.800
<v Speaker 2>are good intentions, but those don't drive behavior. Accountability isn't

67
00:05:05.879 --> 00:05:10.000
<v Speaker 2>about being strict. It's about being clear and fair. When

68
00:05:10.040 --> 00:05:12.279
<v Speaker 2>people know what to do, when to do it, and

69
00:05:12.360 --> 00:05:16.920
<v Speaker 2>what happens if they don't, they feel safer, not more restricted.

70
00:05:17.399 --> 00:05:21.879
<v Speaker 2>It builds trust, it builds discipline, and over time it

71
00:05:21.959 --> 00:05:27.920
<v Speaker 2>builds performance. So let me leave you with this. You

72
00:05:27.959 --> 00:05:31.519
<v Speaker 2>don't rise to the level of your goals, you fall

73
00:05:31.800 --> 00:05:36.639
<v Speaker 2>to the level of your systems. Accountability isn't a slogan,

74
00:05:36.680 --> 00:05:41.600
<v Speaker 2>it's a system. In the accountability equation of clarity plus

75
00:05:41.639 --> 00:05:47.720
<v Speaker 2>consistency plus consequence is the foundation. So run your team

76
00:05:47.839 --> 00:05:52.759
<v Speaker 2>like a professional operation, speak in specifics, show up consistently,

77
00:05:53.360 --> 00:05:57.560
<v Speaker 2>and follow through with consequences. That's how you lead. This

78
00:05:57.639 --> 00:06:00.800
<v Speaker 2>has been the seven minute Leadership Podcast, I thank you

79
00:06:00.839 --> 00:06:01.439
<v Speaker 2>for listening.

80
00:06:01.680 --> 00:06:05.639
<v Speaker 1>For more Paul fell of Alito Podcasts, visit paulfellowalito dot

81
00:06:05.639 --> 00:06:06.519
<v Speaker 1>com