Speaker 1: Yeah, ripped up needed by, so you don't have the.
Speaker 2: Come running just as fast as we can. Show Shooter's
Speaker 2: gonna help come Man.
Speaker 3: Dix is the Troubleshooter Show. No, Tom Martine, Hey.
Speaker 4: Hey, hey Tom Martina here, welcome to the show. Three
Speaker 4: oh three seven one three talk seven one three eight
Speaker 4: two five five. We're here to help you solve your problems,
Speaker 4: answer questions, take complaints, make life a little easier. Let's
Speaker 4: do it as we've doing it for forty five years.
Speaker 4: We have here in the UH in the satellite home.
Speaker 4: We have a deputy d and I have also a
Speaker 4: guest today i'll introduce in a minute. Here we're gonna
Speaker 4: be talking a little bit about roofing and and also
Speaker 4: I think we can maybe talk about a car giveaway.
Speaker 4: Studio Doc and BO Deputy Doc and BO deputies Doc
Speaker 4: in Bow. Which one do you like that?
Speaker 5: Studio? I like Deputy Bow better.
Speaker 4: I like Doc.
Speaker 5: I'm just kidding Doc.
Speaker 4: I'm just kidding Bow. I had Doc. Doc's a lot better. No,
Speaker 4: I don't know. It depends on who's listening. Take your
Speaker 4: headphones off. Really, it depends what kind of case it is.
Speaker 4: I've learned. Hey, Mark, are you going to be put
Speaker 4: your money where your mouth is. By the way, are
Speaker 4: you gonna activate a camera or not? Many? And he I,
Speaker 4: he's not feeling like give me, give me, give me,
Speaker 4: give me. After the first break.
Speaker 5: Let me ask you this, how much weight have you
Speaker 5: lost so far?
Speaker 4: I've lost a ton man.
Speaker 6: In fact, uh, I'll tell you what's really crazy on
Speaker 6: this medication in Denver region. So for the last three
Speaker 6: days I decided I was gonna fast. I'm trying to
Speaker 6: like kick in that final ten or twelve pounds. So
Speaker 6: literally I've eaten maybe, god man, maybe one hundred calories
Speaker 6: and going on my third day, I do not feel hungry.
Speaker 4: It's nuts, man.
Speaker 5: It is.
Speaker 4: It gets pretty crazy, doesn't it. I mean, I guess
Speaker 4: when you have that, what can I say? When you
Speaker 4: let me just turn that?
Speaker 5: Okay?
Speaker 4: So when you have that, that craving that goes away.
Speaker 4: I mean I can tell people it's funny. I don't
Speaker 4: know if this has happened to you guys, but I'm
Speaker 4: driving down the street and I see my neighbor putting
Speaker 4: out the trash and he's a shadow of himself.
Speaker 5: I can tell.
Speaker 4: I can just tell because he's always been fat, always,
Speaker 4: never and now he's a shadow, literally a shadow of himself.
Speaker 4: His clothes are hanging off him, and I can tell
Speaker 4: he's on it. I can people. People will say to me, hey,
Speaker 4: we're talking about the weight loss, Michae O'Malley's chiming in
Speaker 4: from petrolley roofing in Colorado.
Speaker 5: Springs, Mike, have you do you know what I mean?
Speaker 4: The weight loss or bothide?
Speaker 7: Yeah, I mean I saw Jim gaff again the other day, right,
Speaker 7: and believe he's.
Speaker 4: A He does a whole joke on the whole stuff
Speaker 4: on it, Like he says, should I get rid of
Speaker 4: my big clothes or not?
Speaker 5: He says, but my big closer in there.
Speaker 4: Saying, don't do it. You're gonna need me again. I mean,
Speaker 4: he's such a funny guy anyway, Mark they pray about Listen.
Speaker 6: What drives me nuts is some people that it's evident
Speaker 6: they're on it, just like gaffigin. I mean, there's no
Speaker 6: way this guy just started eating right and doing everything right.
Speaker 4: But it's crazy. I'm the first to admit.
Speaker 6: I'm like, hey, I basically I'm on these meds and
Speaker 6: I'm losing weight. But there's so many people you go, oh,
Speaker 6: you look really good. They'll never mention it. They like
Speaker 6: they think it's evil or they're trickings nature or something.
Speaker 5: Yeah, yeah, yeah, Amy, let's talk.
Speaker 1: Amy.
Speaker 4: Uh, she had This was a really weird situation. Amy.
Speaker 5: I'm trying to find your call.
Speaker 4: But you called in about your car because didn't it
Speaker 4: have a salvage title on it?
Speaker 8: I wasn't aware of it until after I ran my
Speaker 8: Vin number and it did.
Speaker 4: So you say, when it was purchased, they never told
Speaker 4: you this?
Speaker 8: No, And I actually I showed my paperwork to Kevin
Speaker 8: and it didn't disclose in there anywhere that it was
Speaker 8: a junk salvage title.
Speaker 4: Now, the reason we had you go to Kevin was saying, look,
Speaker 4: it might be salvage, but it doesn't necessarily mean it's junk.
Speaker 4: Or is it it is?
Speaker 9: So?
Speaker 10: What did he think he's got a lower?
Speaker 4: Is this the twenty eleven Beamer right three point thirty five? I? Yes,
Speaker 4: car pro sold it to you. Did we get out
Speaker 4: the codes that were showing? Did we get a copy
Speaker 4: of the paperwork? Yes?
Speaker 8: Or no?
Speaker 4: Because I bet it. Deputy I believe Deputy Dollar was
Speaker 4: going to work on this. But Kevin Caulkin looked at it.
Speaker 4: What did Kevin say about the car? Should we get
Speaker 4: Kevin on to talk to technology the technical details here
Speaker 4: or do you know we could?
Speaker 8: We could, because when I pulled in, he just said, oh,
Speaker 8: that doesn't sound good, and I was like, I was
Speaker 8: kind of I don't know.
Speaker 4: Did we ever get a copy though, of an actual deal.
Speaker 8: I have the I have the paperwork on me, so
Speaker 8: I mean I send it?
Speaker 6: Can you send it over to help a troubleshooter dot com?
Speaker 6: I want to look at it seriously?
Speaker 8: Yes, yes I can.
Speaker 4: Now have you.
Speaker 5: Contacted the dealer?
Speaker 4: Have you contacted the dealer since you found out it
Speaker 4: was Salvage?
Speaker 10: Yes?
Speaker 8: I did, and I asked him. I said, I was
Speaker 8: going to give you one last chance to try to
Speaker 8: help me out because when I called.
Speaker 4: Him with your what did the dealer say? What did
Speaker 4: the dealer say when you said you said it was Salvage?
Speaker 8: He said he's done. He hasn't done anything that's outside
Speaker 8: of the law.
Speaker 4: Well, if he didn't disclose it was.
Speaker 6: If he didn't disclose it was a branded title, We'll
Speaker 6: help you go directly to the dealer board and we'll
Speaker 6: light these guys on fire because they have to. But
Speaker 6: I'm not certain they didn't. I need to see the paperwork.
Speaker 4: Yeah. Yeah, they could have snuck it through Amy. They
Speaker 4: could have snuck it through on you, you don't sound
Speaker 4: like you're very you know, we're very savvy when it
Speaker 4: came to car deals.
Speaker 5: So it's possible.
Speaker 4: But I want to ask something this salvage title, How
Speaker 4: did you discover it?
Speaker 8: There's an app it's called bumper and you just put
Speaker 8: your ven number in and it does a search and
Speaker 8: it comes back with detailed history.
Speaker 4: Okay, Now, did you get a car fax on this
Speaker 4: as well?
Speaker 8: I didn't because I well, I was I was looking
Speaker 8: through vehicles and I had already ran too many car
Speaker 8: baxes on vehicles that I was interested in. So when
Speaker 8: I tried to run a car back, it wouldn't let me.
Speaker 8: And he didn't he didn't have one for me.
Speaker 4: Okay, So ottom line here is you have a salvage car.
Speaker 4: You found out when you put the name in there?
Speaker 4: And what is the history of the vehicle? The actual
Speaker 4: history go over that for me.
Speaker 8: And the actual history of the vehicle is it was
Speaker 8: originally solo for Hamm. Let me pull up the ad.
Speaker 4: When did it get salvaged?
Speaker 8: It got salvaged.
Speaker 5: Well, one mark, one step out of time.
Speaker 4: I want her to go through the whole Hold on, Amy,
Speaker 4: I want you to go through the whole history of
Speaker 4: the car. When was it purchase new? Oh no, this
Speaker 4: is twenty eleven. Never mind, never mind. I just need
Speaker 4: to know the recent history, the last few years, the
Speaker 4: last few years.
Speaker 8: Okay, so this is actually history. There's none salvash records.
Speaker 10: There's two U two.
Speaker 4: When was that?
Speaker 8: Well, I'm sorry, when was that? That's salvage salvage Salva
Speaker 8: which was October first of twenty twenty.
Speaker 4: Four, So that's when the salvage title was issued.
Speaker 8: Yes, and it was junken show.
Speaker 4: And did does this show that they bought it from
Speaker 4: my car Pros?
Speaker 8: They bought it from so SO Parts so Part Inc.
Speaker 4: Yeah, that's like a junkyard based salvage.
Speaker 5: Is that the salvage yard?
Speaker 7: Yeah? Co Parts is a huge nationwide auction yard that
Speaker 7: sells total.
Speaker 4: Cars, So co Parts So the dealer car Pros bought
Speaker 4: it directly from CO Parts that.
Speaker 8: I'm not sure it doesn't.
Speaker 4: Well, then what's CO Part have to do with anything?
Speaker 4: What does CO Part have to do with anything? They're
Speaker 4: the ones that seld the salvaged vehicle. Tom, they sold
Speaker 4: it to who to some to R and it's CO
Speaker 4: Parts co Part co Part.
Speaker 7: Yeah, they're a chinormous company.
Speaker 5: Who did they sell it to.
Speaker 4: I'm trying to find the where it went from October
Speaker 4: twenty twenty four onward?
Speaker 5: Where did it go?
Speaker 11: He on?
Speaker 8: One second, Farmer, I'm gonna I'm.
Speaker 4: Gonna take a break. You hold on, No, no, you
Speaker 4: hold on, Please hold on. Kelly get that in now
Speaker 4: from her. Yes, we'll get that info. But I want
Speaker 4: to know where did it go? It was salvaged. Co
Speaker 4: Part picks it up as salvage. Where did co Parts
Speaker 4: sell it? I need to know if possibly the car
Speaker 4: dealer was also duped.
Speaker 5: It can happen.
Speaker 4: I'm Tom Martino three oh three seven one three talk
Speaker 4: seven one three eight two five five.
Speaker 5: What can I say about water?
Speaker 4: It's the essence of our our life basically, and if
Speaker 4: you have the if you have bad water, you're never
Speaker 4: going to be healthy. Seriously, get the best water, the
Speaker 4: best treated water, anywhere, for the lowest price anywhere. Waterpros
Speaker 4: dot net second two none thirty one ninety five Well
Speaker 4: no thirty nine ninety five gets you everything for your
Speaker 4: whole house. Chemical's gone, plastics gone, chlorine gone, hardness gone.
Speaker 4: They soften it and you get reverse osmosis drinking water the.
Speaker 5: Best on the planet.
Speaker 4: Waterpros dot net three oh three eighty six two five
Speaker 4: five five four. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content. Time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out Now
Speaker 4: three oh three, seven to seven to one help. You'll
Speaker 4: think you're his only customer when you choose Frank Durand
Speaker 4: the real estate Man dot com to list your home
Speaker 4: with Remax Alliance three oh three nine two zero sixteen
Speaker 4: twenty two. Hi Tom Martino here three three seven one
Speaker 4: three talk three oh three seven three eight two five five.
Speaker 4: I just texted something funny or instant messaged my YouTube
Speaker 4: warns and I said, Hey, you more nons.
Speaker 5: So who's the moro on there?
Speaker 1: Hey?
Speaker 4: Kevin Colkin is a shared in auto tech. He's one
Speaker 4: of our car experts. I call him Uncle Kevin. When
Speaker 4: you see him, you'll know why he's just a big
Speaker 4: friendly guy. Hey, uncle Kevin, what about Amy and her car?
Speaker 4: You know she bought a salvage car. Didn't realize it.
Speaker 4: What did you tell us what you saw when you
Speaker 4: looked at the paperwork first, and then we'll go to
Speaker 4: the car.
Speaker 12: The titles showed that it was State Farm Insurance sold
Speaker 12: it through co part. I didn't see any of the
Speaker 12: assignments on the back.
Speaker 4: Wait wait, wait, wait, where where did you see that?
Speaker 4: Where did you see that?
Speaker 12: He brought paperwork in with the bill of sayes state Farm?
Speaker 5: State Farm sold it to.
Speaker 12: Co part Probably sold it true copack. They're they're an
Speaker 12: agent of insurance company.
Speaker 4: Okay, So State Farm was the show.
Speaker 5: And is it called co parts or copack or what both?
Speaker 13: I've heard it both ways?
Speaker 12: But co parts yeah, co part?
Speaker 4: So and who did it get sold to? She has?
Speaker 12: Well, I don't remember on the back?
Speaker 4: Wait wait, wait, wait, what what about the title she has?
Speaker 5: What about that?
Speaker 12: Look on the back and the assignment should say which
Speaker 12: dealer bought it from? State Farm?
Speaker 4: Wait on her title?
Speaker 12: She doesn't have. She didn't do the paperwork with the
Speaker 12: state yet, that's the paperwork the dealer provided her.
Speaker 7: So the old dealer provided her with the old title,
Speaker 7: and on the back of that title there's a.
Speaker 4: Chain okay, chain of ownership. Amy, do you have the
Speaker 4: old title?
Speaker 8: I have the title that they gave me.
Speaker 10: Yes, yeah, okay.
Speaker 4: On the back of it, it shows where that car
Speaker 4: came from. Yes, what does it say?
Speaker 8: It says on November nineteenth of twenty four, farmer's insurance exchanged,
Speaker 8: and then ten fifteen, twenty four came from Copart Auto
Speaker 8: Auctions and then on January twenty ninth of twenty five
Speaker 8: Star Pro That's the day I've bought it. So I'm
Speaker 8: not sure what day they got it.
Speaker 4: But okay, so they got it from Does it show
Speaker 4: the actual dealer car Pros on it? Yes, and it
Speaker 4: says car Pros bought it from Copart.
Speaker 8: Well no car promoters on a yes, cope, it stamps
Speaker 8: Copart Auto Auctions.
Speaker 4: I got it. So car Pros bought it at the auction, yes.
Speaker 12: Out of Salvage auction.
Speaker 4: Yes, exactly, So they can't say they didn't know it.
Speaker 9: Yep.
Speaker 12: Right, that's why she should get in touch with this car.
Speaker 4: Right now, here's the most important thing. Make you know salvage. Okay,
Speaker 4: it's a bad idea. In my opinion, it can be compromised,
Speaker 4: it can be a bad car, it can be unsafe,
Speaker 4: but not every single salvage, recovered and restored car in
Speaker 4: the world is a piece of trash. Kevin, we have
Speaker 4: to admit there are rare cases where someone will take
Speaker 4: a salvaged car and make it perfect. Okay, it's still salvage,
Speaker 4: but it's it's a good car.
Speaker 5: What is the case here?
Speaker 4: I'm waiting with baited breath because really the real issue
Speaker 4: here is not so much it's it's well, it is
Speaker 4: an issue. They didn't disclose it. But what if what if?
Speaker 6: You guys, I'm actually looking at her contract and it
Speaker 6: says other material understandings and integrated documents please see attached
Speaker 6: sales contract disclosure statement.
Speaker 4: Where is that? Because that I did not receive. So
Speaker 4: are you saying, mark that might be where they disclosed it. Well,
Speaker 4: I don't know.
Speaker 6: I've never seen it used anywhere else. So yeah, that's exactly.
Speaker 6: It's something negative. It's a disclosure statement. As I was
Speaker 6: getting to, no.
Speaker 4: Matter what what really matters is the shape of the car. Kevin,
Speaker 4: drum roll respected the car. What did you find, sir?
Speaker 12: The engine's blown.
Speaker 4: Damn. What about the body? It's just what about the
Speaker 4: body of the car? How is it?
Speaker 12: It's not terrible. You can see different paint, you know,
Speaker 12: different shades on different panels and stuff. So it's had
Speaker 12: a little work.
Speaker 4: But what about the frame, Kevin, what about the frame?
Speaker 12: No, no obvious damage in the front.
Speaker 4: Okay, So the engine is blown and can you say why?
Speaker 12: Well, she said it had overheated a couple times, and
Speaker 12: I think that was probably the cause of the overheating.
Speaker 4: Did you so what did you actually do to I mean,
Speaker 4: if the engine's blown, did you go further or just
Speaker 4: what determined the engine was blown to you?
Speaker 12: Yeah, there's not.
Speaker 13: Much to do at this point.
Speaker 12: The noises that it makes when it starts are very
Speaker 12: very obvious.
Speaker 4: Yeah, there's okay, so it's still running. Yeah, what do
Speaker 4: you think it is on the engine?
Speaker 12: Oh, it's Rod's it's lower end noise. It's major noise.
Speaker 4: It's not How much will that cost on that car?
Speaker 4: How much will that cost to rebuild a twenty eleven
Speaker 4: BMW engine?
Speaker 13: Yeah?
Speaker 12: Ten grand, twelve grand something in there.
Speaker 4: For you, Deputy d had something you wanted to say.
Speaker 7: Yeah, hey, guys, while you were having that discussion. I
Speaker 7: went to Copart's website to see if all their cars
Speaker 7: are salvage and no, it's says a Copart is the
Speaker 7: premier online wholesale vehicle auction service for clean title cars. Well, okay,
Speaker 7: we don't know that it's been salvaged.
Speaker 5: No, they do know it's salvaged.
Speaker 7: No, all she knows is that it was sold by copart.
Speaker 5: No, I think she verified.
Speaker 4: Did you verify it with salvage or not?
Speaker 12: She said, carfax shows it is salvaged.
Speaker 4: Hey, I'm looking at the disclosure.
Speaker 7: We have a car fax.
Speaker 4: Yeah, but but it still was listed as a salvage.
Speaker 5: I don't understand.
Speaker 4: But kere saying, we don't know it's a salvage. We
Speaker 4: do know it's a salvage now. But Kevin said, the
Speaker 4: carfax lists that a salvage. But Amy said she did
Speaker 4: not pull a car fax. She went to hold on,
Speaker 4: I'm getting dizzy here, Dan, what difference does it make?
Speaker 4: We were asking is the car salvage or not? The
Speaker 4: answer is yes, it's salvage based on what based on carfax?
Speaker 4: We don't have a car carfax.
Speaker 7: We don't take a carfax for this car.
Speaker 4: Hold on, Okay, because you don't get a car fax
Speaker 4: doesn't mean one doesn't exist.
Speaker 6: So yeah, but so that we don't know if it's salvaged.
Speaker 6: I agree with d We have no idea. Kevin just
Speaker 6: said he looked at it. Okay, Kevin, did you look
Speaker 6: at the car facts?
Speaker 5: Or am I wrong?
Speaker 13: I did not?
Speaker 12: Kevin me, she pulled a car fact. She pulled a
Speaker 12: car facs after the fact.
Speaker 4: So everything is contingent on she told us, So we
Speaker 4: didn't actually see it, Okay, correct, So Amy, how can
Speaker 4: you prove to us it's a salvage.
Speaker 8: I'm trying to screenshot it right now so I can
Speaker 8: email you detailed report.
Speaker 4: Hey, Mark, can't we pull a carfax on it right now?
Speaker 4: Or Kevin? Kevin?
Speaker 5: Can you do it and I'll reimburse you. Kevin?
Speaker 13: Sure?
Speaker 6: And here's here's the deal on the disclosure, Guys, I
Speaker 6: don't see anything the disclosure, nothing about it being salvaged.
Speaker 14: All right?
Speaker 4: Hold on, as I said Dmitri. Dmitri pointed out that
Speaker 4: that copart sells all kinds of cars. And then I
Speaker 4: found out I thought we had in hand a title
Speaker 4: the saying it was salvage. Kevin, was there any indication
Speaker 4: on that on anything you saw that said it was salvage.
Speaker 13: No, no, nothing.
Speaker 4: Okay, so we really okay, So if it turns out
Speaker 4: it is salvage, it is. If it isn't, it isn't,
Speaker 4: but we haven't verified it. That's what we're gonna do
Speaker 4: through Kevin right now. I'm Tom Martinez three oh three,
Speaker 4: seven to one three Talk seven one three A two
Speaker 4: five five. So we really do need to verify that. Also, Steven,
Speaker 4: you have a question about an SBA loan, We're gonna
Speaker 4: ask for your patience. I will get to you. Then
Speaker 4: we have petrolley roofing. Let's not forget them. Michael O'Malley
Speaker 4: and and uh we're going to talk about that coming
Speaker 4: up on the Troubleshooter Show three oh three seven to
Speaker 4: one three Talk seven one three eight two five five.
Speaker 4: I I'll remind you Fix at twenty four to seven
Speaker 4: is doing the extreme clean on acs right now. Two
Speaker 4: hours of service or refurbishing of that AC for just
Speaker 4: thirty nine bucks. It's unheard of. That's for new customers only.
Speaker 4: Fix myihome dot com go with a sure thing Denver's
Speaker 4: best roofer Excel Roofing dot com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance check up
Speaker 4: free no obligation comparison call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven to seven to one. Help. You'll
Speaker 4: think you're his only customer when you choose Frank durand
Speaker 4: the real estate man dot com to list your home
Speaker 4: with Remax Alliance three oh three nine two zero sixteen
Speaker 4: twenty two. All right, I'm Tom Martino, your troubleshooter. Uh,
Speaker 4: Uncle Kevin is running a vin on that a Carfax
Speaker 4: to see if we can vary it is a salvage.
Speaker 5: But I want to move on.
Speaker 4: I want to ask, So hang on, Amy, We'll come
Speaker 4: back to Steven. The SBA loan issue. What's happening with
Speaker 4: an SBA and loan? Steven?
Speaker 5: What can we do to help you?
Speaker 10: Well, here's mister fix it. Here's my question. Started it
Speaker 10: in September. Somebody stole my identity and took out a
Speaker 10: seventeen thousand dollars loan. I jumped through all the hoops
Speaker 10: they wanted.
Speaker 4: Wait, Steven, Stephen, Stephen, Steven Stephen, how did you find
Speaker 4: out that someone applied for a loan and got a
Speaker 4: loan in your name.
Speaker 10: The US Treasury started in September of last year. The
Speaker 10: US Treasury took out three hundred and forty four dollars
Speaker 10: for three months September, October November.
Speaker 5: I took out from where took out from where.
Speaker 10: My Social Security check got it?
Speaker 4: And did they tell you why they took it out?
Speaker 10: That's seventeen thousand dollars loan.
Speaker 13: I took a.
Speaker 5: Lot of phones.
Speaker 4: Okay, okay, find out. So the US Treasury took money
Speaker 4: from your Social Security check for a seventeen thousand dollars
Speaker 4: loan you supposedly made.
Speaker 10: That is correct?
Speaker 4: And what kind of a loan? Was that an SBA loan?
Speaker 10: Yes, it was SBA.
Speaker 4: It was what else? Did?
Speaker 1: Now?
Speaker 5: Continue with your story? What happened?
Speaker 1: Then?
Speaker 10: Last week I got a letter of absolution from the
Speaker 10: loan that my identity was stolen. But somebody owes me
Speaker 10: over one thousand dollars. Who do I go to the
Speaker 10: SBA or the US Treasury or who?
Speaker 4: Okay, hold on, that's a good question. So you're asking,
Speaker 4: how do you get reimbursed?
Speaker 10: That is correct for the money they took.
Speaker 4: Well, shouldn't the Social Secure already do that. If they
Speaker 4: did it by mistakes, shouldn't they just send you a credit?
Speaker 10: It's not the Social Security problem. They're doing what they're
Speaker 10: told to do by the US Treasury, I've found out.
Speaker 4: Yeah, but the US Treasury was collecting on a debt.
Speaker 5: That's bad.
Speaker 4: So Social Security can't they just reimburse you for the
Speaker 4: money they withheld?
Speaker 3: I don't know.
Speaker 10: That's what I'm asking. Where do I go?
Speaker 4: Well, we can put some you know what, here's what
Speaker 4: we can do. Which one of my deputies want to
Speaker 4: take this now. It's going to be a pain in
Speaker 4: the ass, but I know we can get some answer.
Speaker 4: Social Security is pretty good at answering questions. They're not
Speaker 4: bad people at all. They have a good PR department.
Speaker 4: What I'd like to know is when someone has money
Speaker 4: withheld from their Social Security check.
Speaker 5: In error, what do they do about it.
Speaker 4: I don't think you should have to go back to
Speaker 4: the Treasury, Steven. I don't think it's up to you
Speaker 4: to fight this. I think Social Security should just give
Speaker 4: you the money back. Now, do you have any kind
Speaker 4: of verification in writing that says it was fraud?
Speaker 13: Yes?
Speaker 9: I do.
Speaker 10: What do you have a letter given to me last
Speaker 10: week from the SBA telling me that it was identity
Speaker 10: faft and I do not owe that seventeen thousand dollars.
Speaker 4: And then you should be able to send that to
Speaker 4: Social Security and have and get your money back.
Speaker 5: How much did they take out in total?
Speaker 10: Three forty four a month for three months?
Speaker 4: Hey see?
Speaker 14: Okay, have you gone down to Social Security in person? No,
Speaker 14: that's what you need to do. If you do that,
Speaker 14: and then give him my number off the air, Tom
Speaker 14: after he goes down in person.
Speaker 7: If that doesn't resolve it, I'll follow up on it.
Speaker 4: Okay, Okay, that's good. You know, you know, Doc has
Speaker 4: a good point, and now I'm starting to like him
Speaker 4: better than bo he. I'm just kidding. He's making a
Speaker 4: good point. We have heard this before, Doc, where they
Speaker 4: don't do anything on the phone, but once you make
Speaker 4: an appointment, they're pretty attentive.
Speaker 14: Absolutely once you get face to face, they're pretty good
Speaker 14: at following up.
Speaker 5: Okay, so let's do that.
Speaker 4: Go to the Social Security and you can actually make
Speaker 4: an appointment, and I believe you're going to be surprised
Speaker 4: at what they do.
Speaker 5: Hang on, call us back.
Speaker 4: Remember Kachina Mark, this is Deputy Doc Jerry, you have
Speaker 4: a question on stare lifts. I know a lot about
Speaker 4: them over the years we've helped seniors get them.
Speaker 5: What is your question, sir, Well, I.
Speaker 9: Wonder who you would recommend for a stair lift or
Speaker 9: a stair elevator that goes up. You know, it has
Speaker 9: a curved stair. It goes up straight and then it
Speaker 9: turns and goes up the rest of way.
Speaker 4: When you say it curves, does it do a ninety
Speaker 4: degree or is it a actual curve?
Speaker 9: An eighty degree turn? So it goes straight up and
Speaker 9: then there's a platform and then it goes straight up again.
Speaker 5: Wow, and it goes straight up the opposite direction.
Speaker 9: That's correct.
Speaker 4: Well, I believe from my limited knowledge. But again, I
Speaker 4: mean it's extensive over the years, but I believe that
Speaker 4: would be two systems. I don't think you can get
Speaker 4: one that would go up to the landing and then
Speaker 4: reverse direction.
Speaker 5: I don't think now you hold on.
Speaker 4: I don't know directly who to refer you to for
Speaker 4: stare lifts. However, we do have people that work with
Speaker 4: the elderly that we could tap Mark.
Speaker 5: Is Mark there or not? Katchina.
Speaker 4: We have an angel that does a lot of work
Speaker 4: with older people, helping them find assisted living or different apartments.
Speaker 4: Is it Barb, Is it Shoe Kachina? Could you look
Speaker 4: into that depth? I think that r EP. We know
Speaker 4: for sure she did. Let's find out for shoes our elderly.
Speaker 4: Well she's not elderly, but our angel for the elderly. Okay,
Speaker 4: thank you very much. All right, got it, So hang on, Jerry,
Speaker 4: We're going to try to get you a referral. And
Speaker 4: she's really good at helping people, but she may have
Speaker 4: someone right off the bat that she knows of.
Speaker 5: All right, we're.
Speaker 4: Gonna come back and find out what happened with that
Speaker 4: car fax.
Speaker 5: Is her car indeed verified.
Speaker 4: To be salvage or was it just the wrong hunch
Speaker 4: she made based on the fact that this auto salvage
Speaker 4: and Junkyard bought it and resold it. Deputy d looked
Speaker 4: online and saw that they sell cars in all conditions.
Speaker 7: Yeah, they call them clean title cars and they they're
Speaker 7: not all recks and they're not all totaled. So we
Speaker 7: have more coming up on the.
Speaker 4: Troubleshooter Show three O three seven to one three talk
Speaker 4: Kinage Home Solutions now painting as well. This sixty five
Speaker 4: year old company has the heritage you can trust.
Speaker 5: You want some painting, can age painting pros.
Speaker 4: That's Khwindows dot com. Go with a sure thing Denver's
Speaker 4: best roofer Excel Roofing dot Com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance checkup free,
Speaker 4: no obligation comparison call Compass Insurance paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: oh three seven to seven to one. Help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 5: I'm Tom Martinez.
Speaker 4: Know, okay, we got a lot juggling here, so let
Speaker 4: me recap. We were waiting to find out was that
Speaker 4: car really salvage as she suspected, and we pulled the
Speaker 4: car facts with Kevin Caulkin, and that's really pretty cool.
Speaker 4: But I want to tell everyone something, and I'm telling
Speaker 4: you there's a reason I'm telling you this, and you're
Speaker 4: gonna love it. Right now. The Castle Rockhome Show Mark
Speaker 4: starting the eleventh. We're talking about this weekend Friday, Saturday
Speaker 4: and Sunday.
Speaker 5: It's the biggest they've ever had.
Speaker 4: They have, like I'm telling you, they have booths the
Speaker 4: Douglas County Fairgrounds. You need get free tickets. Oh my god,
Speaker 4: it's wonderful. Castlerock Homeshow dot com for more information and tickets.
Speaker 4: Castlerock Home Show dot com. Friday, it starts at noon,
Speaker 4: goes to six Saturday ten to five, Sunday eleven to four.
Speaker 4: It's not going to be affected by weather. Listen, covered booths,
Speaker 4: wonderful facility. Mark Douglas County has a really good facility.
Speaker 6: Yes, so right outside of it, you and I did
Speaker 6: a financial thing down there years and years ago. But
Speaker 6: right outside of it is a beautiful no leash dog park.
Speaker 4: Two.
Speaker 5: Yeah.
Speaker 4: So I want to tell everyone to try to make it.
Speaker 4: And it's not just for Douglas County. I mean you
Speaker 4: can come from all over. They have hundreds and hundreds
Speaker 4: of booths. This is a record breaker, especially since COVID
Speaker 4: did a number on these things. So that's the Castle
Speaker 4: Rock Home Show this weekend. Friday, Saturday and Sunday, Douglas
Speaker 4: County Fairgrounds. Go to Castle Rockhomeshow dot com.
Speaker 5: All right, now, the car facts.
Speaker 4: Mark, you looked at the car facts, Kevin, the car
Speaker 4: facts shows.
Speaker 5: What hold on?
Speaker 4: I need to do it.
Speaker 5: I need to do my drum roll.
Speaker 4: God, there we go.
Speaker 13: Ah, you go ahead.
Speaker 12: It shows damage, but it does not show salvage.
Speaker 5: Agreed, all right, it was never salvage.
Speaker 4: We assumed it was based on her suspicion. So that
Speaker 4: shoots the hell out of our non disclosure argument.
Speaker 5: Now, now, D, why are you doing a victory lap
Speaker 5: at this point?
Speaker 4: I don't just understand you. That is not gentlemanly at all.
Speaker 7: Told you, you told me what I told you. We
Speaker 7: don't have any evidence to.
Speaker 5: I don't recall he said that I have.
Speaker 4: I think the way it went, I think the way
Speaker 4: away it was, Amy said. Amy said she had a
Speaker 4: salvage vehicle that was sold to her and never disclosed,
Speaker 4: and I said we should really check it out to
Speaker 4: make sure it's salvage, and Deputy D went along with it.
Speaker 4: I'm sorry, I'm sorry, Well spent Dmitrie.
Speaker 6: Do you remember when Tom put his sunk his heels
Speaker 6: in on that one shop, really screwed that lady on
Speaker 6: the warranty, but he just wouldn't come around.
Speaker 7: Uh oh, Or do you remember when he sunk his
Speaker 7: heels on how he didn't cross the double line? And
Speaker 7: what that photo take?
Speaker 1: Oh?
Speaker 6: Yes, and it came in my mailbox, a picture of
Speaker 6: him driving across the double line.
Speaker 5: All that our our corporate address.
Speaker 4: You know, they they you know, uh majors and I
Speaker 4: we have corporate address for everything. And and and since
Speaker 4: my car is registered to my corporation, they saw it
Speaker 4: and they they wouldn't let me live it down anyway,
Speaker 4: at least they didn't post it online. So really, Amy,
Speaker 4: we got to talk to you on a serious note here.
Speaker 4: I guess you don't.
Speaker 5: You don't have a salvage car?
Speaker 4: Well, I mean change actually bought a piece of crap.
Speaker 4: Wait a minute, Wait a minute, Amy, what did you
Speaker 4: say according to what?
Speaker 8: Well, I have the bumper app and I put my
Speaker 8: vin and that's what told me that it was at
Speaker 8: Dunk Salvage. I mean I I emailed it to you guys,
Speaker 8: so I don't know. Yeah, but it's a bumper.
Speaker 4: I oh what did it? Wait? I we do want
Speaker 4: to see that one.
Speaker 12: Yeah?
Speaker 5: Why would they Why would they conflict? Do you think?
Speaker 5: D Why do you think Mark? Why would they?
Speaker 4: I have no If they do conflict I don't know.
Speaker 6: First of all, I'm not sure they were going back
Speaker 6: to the same we're going back to the same argument.
Speaker 4: They might not conflict at all. Now here's what I
Speaker 4: want to say, Amy, you have to come to grips
Speaker 4: with the fact that you bought a car and it
Speaker 4: needs a rebuilt engine. I do not recommend. Now listen,
Speaker 4: is the body and is the interior looking good?
Speaker 8: It's got a lot of hail damage.
Speaker 4: I mean, wait a minute, your body has a lot
Speaker 4: of Wait a minute, your body has a lot of
Speaker 4: hail damage. Why the hell did you buy this car?
Speaker 5: Amy? Why did you buy this car?
Speaker 8: Well, I just I didn't. I was shopping around and
Speaker 8: my average that I was finding was either like, for instance,
Speaker 8: a twenty thirteen four Fusion with two hundred and fifty
Speaker 8: six thousand miles, or like a ninety eight old Smobile
Speaker 8: Cutler Supreme with ninety.
Speaker 4: How many miles, Amy, how many miles were on this
Speaker 4: like one hundred.
Speaker 8: And forty wine?
Speaker 4: I think, yeah, Amy, I am really sorry.
Speaker 15: Man.
Speaker 5: You got yourself a frickin lemon.
Speaker 4: And I don't think we can I don't think we
Speaker 4: can go against the dealer. I don't think we can
Speaker 4: you're looking at a ten thousand dollars repair. No matter
Speaker 4: what you do, do it with Kevin at shardan Uli
Speaker 4: tech dot com. Let's see if Kelly can't get the
Speaker 4: deal around. To see if they, you know, want to
Speaker 4: talk about this great deal they gave this lady and
Speaker 4: maybe they can help or hold on. We'll try to
Speaker 4: get the dealer on right after this. On the Troubleshooter
Speaker 4: Show three to zero three, Martino, get your calls in
Speaker 4: reel three six two seven eight four sixty six. Go
Speaker 4: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Leave time
Speaker 4: for an insurance check up free no obligation comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three all three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three all three
Speaker 4: nine two zero sixteen twenty two.
Speaker 1: Rip you need so you don't have come runs as
Speaker 1: fast as we can.
Speaker 2: Shooter's gonna help.
Speaker 3: Come six is the Troubleshooter Show. No Tom Martinez.
Speaker 4: I'm Tom Martino, and I welcome you to the show.
Speaker 4: We are here. My main focus for the last forty
Speaker 4: five years total of fifty but forty five in Denver
Speaker 4: has been to solve problems and answer questions, take complaints,
Speaker 4: and truly to make life easier. Look, this show does
Speaker 4: not get into politics. It gets into issues which turns
Speaker 4: into like a political thing when it comes to personal
Speaker 4: finance and what I call our personal economy, and I
Speaker 4: do have some news on that front coming up. We
Speaker 4: also have Michael Maalley from Petrolley Roofing in Colorado Springs
Speaker 4: and they're rapidly expanding, of course. And my number one
Speaker 4: question right now, Michael, we haven't had you know, the.
Speaker 5: Storms of last year.
Speaker 4: Are you still cleaning up on those suckers? Yeah.
Speaker 16: Yeah, we're still finding all kinds of damage that people
Speaker 16: just didn't report.
Speaker 5: And now as people are.
Speaker 4: They only have a year to put that in from
Speaker 4: the date of the event.
Speaker 16: So it depends on if their contract has a data
Speaker 16: disclosure or a date of discovery.
Speaker 4: Do you what do you mean by that? So some
Speaker 4: contracts for insurance read you must do it within a
Speaker 4: year of discovery.
Speaker 16: Yep, So either the time of discovery or the time
Speaker 16: of damage, the date of the last storm, and so
Speaker 16: it really depends on how their contract reads. But you know,
Speaker 16: as people start selling their houses again, the roof is
Speaker 16: the main hold up, and so people should be getting
Speaker 16: their their roofs inspected so that it doesn't hold up
Speaker 16: these real estate transactions.
Speaker 4: That's a good point because if you know you're selling,
Speaker 4: you know, damn well they're going to find out of
Speaker 4: the roofs to effect you were not.
Speaker 5: But why should they do it?
Speaker 4: Maybe do a roof allowance, except Frank Dranda, real estate man,
Speaker 4: says allowances are unattractive to people.
Speaker 16: They'd rather see it done, just have it done. Yeah,
Speaker 16: No one wants to come in and have that big
Speaker 16: project right away.
Speaker 4: Petrolley Roofing by the way, Petrolley p E t R
Speaker 4: A l I.
Speaker 5: Petrolley Roofing dot com.
Speaker 4: They're in the springs and they come up as far
Speaker 4: as we're we go all through.
Speaker 5: Oh do you do now?
Speaker 7: Absolutely, my god speak just.
Speaker 4: To compete with Jay over it and yeah, yeah, you
Speaker 4: know they're both great great roof and Petrolley's been around
Speaker 4: a long time. What's mister petrolly doing now.
Speaker 16: Then he's retired out in Missouri and joining his grandkids
Speaker 16: living by a lake.
Speaker 5: Are you the main man?
Speaker 4: Yeah? Okay, So if you have any roofing questions, I
Speaker 4: only have one text on roofing. I'll get to you
Speaker 4: later because I want to go back to Amy. Amy again.
Speaker 4: We're kind of uh waiting on one other thing. That
Speaker 4: thing that you sent us. Did we did we get it, Kashina?
Speaker 4: Did we get it? Get somebody?
Speaker 1: Well?
Speaker 4: No, I actually attempted to call the dealer on the break.
Speaker 4: Oh I know that that part. Okay, Sorry about that.
Speaker 4: I was talking about Amy. The bumper, the bumper disclosure.
Speaker 4: You said, I don't know what bumper is. It's some
Speaker 4: kind of a carfax. Want to be uh, I see
Speaker 4: you everything I have, so you should have multiple if
Speaker 4: she has so you have? You actually have a bumper.
Speaker 4: You actually have a bumper. Car history report? Is that right?
Speaker 10: Yes?
Speaker 4: Did we get that mark? Did you look through the paperwork?
Speaker 4: And I'm looking at it right now? Hold on.
Speaker 6: It says no accidents found, no previous lease records, no recalls,
Speaker 6: no theft, one title record record, one title brand found.
Speaker 6: It does say one title brand found. Let me see
Speaker 6: what does.
Speaker 5: That mean title?
Speaker 4: What what time? And by the way, just so people know,
Speaker 4: I got to make this very clear, it had hail damage.
Speaker 6: I think the title brand is probably the hail damage.
Speaker 5: And that's what I want.
Speaker 4: To say.
Speaker 9: This.
Speaker 4: Man, listen to this.
Speaker 6: It does say and what is n m vtis that's
Speaker 6: the source? I don't know, National Motor Vehicle something something
Speaker 6: junk in sound.
Speaker 5: What does it say?
Speaker 6: Co party, Dallas, Texas. Now this was done on ten
Speaker 6: to one. I want to look at the carfax. Let
Speaker 6: me pull that up again and see the last date
Speaker 6: on this car fax. Maybe the carfax wasn't updated. The
Speaker 6: last thing on carfax.
Speaker 5: Oh, it could have been.
Speaker 6: Could have been the carfax was that it wasn't. Listen
Speaker 6: to this the last thing on carfax. Hold on, I'm sorry,
Speaker 6: I'm sorry, I'm sorry.
Speaker 5: Was It's okay, long, I'll just do some music.
Speaker 4: Dun dun, dun, Yeah, okay, two twenty six, twenty five,
Speaker 4: So what's that mean to you?
Speaker 5: Just sum that up?
Speaker 6: Mark, So nineteen the hail damage was reported, so it
Speaker 6: looks like it probably was. Man, it's so the car
Speaker 6: on the carfax. But Carfax also says that there's no
Speaker 6: branded title. It's very confusing, honestly.
Speaker 4: Okay, let me explain something, and this could be what
Speaker 4: I was gonna say this before. Here's what it is.
Speaker 4: There are actually two kinds of salvage.
Speaker 13: Now.
Speaker 4: One is a salvage that's not taken off the road,
Speaker 4: and that's the one that has to do with hail.
Speaker 4: They salvage car because it is a total wreck, but
Speaker 4: it's not literally like a salvage you think about like
Speaker 4: a car that's a pea, you know, that's been really
Speaker 4: badly damaged. A Compass insurance told us that that buying
Speaker 4: cars that have had heavy hail damage like that, it's
Speaker 4: not considered salvage.
Speaker 13: Now.
Speaker 4: Of course, the value is diminished by that, and you
Speaker 4: won't ever get another hail clam or any kind of
Speaker 4: comprehensive claim on that car. But it is not the
Speaker 4: same as a salvage salvage. So you have the true
Speaker 4: salvage from being wrecked, and then you have another kind
Speaker 4: of salvage for heal damage. But I am not sure
Speaker 4: they make a difference in the actual branding of the title.
Speaker 5: I doubt it says you know.
Speaker 6: But do you the real questions do you have to
Speaker 6: disclose that? I mean that's the real question. Is that
Speaker 6: supposed to be disclosed. I'm gonna put Deputy D on this.
Speaker 4: I want them to call literally, I want him to
Speaker 4: call Copart and find out worth a deal with hole.
Speaker 4: The vehicle was no. No, I mean, let's first investigate
Speaker 4: to see if they did anything wrong. By the way,
Speaker 4: hold on, go ahead, sir.
Speaker 7: Carfax has a whole page to explain what a branded
Speaker 7: title is.
Speaker 4: What does it say?
Speaker 7: Number six is hail damage title brand. They do perceive
Speaker 7: this by explaining that a title that a branded title
Speaker 7: is not the same as a salvage title.
Speaker 4: Okay, so that could be that that could be what
Speaker 4: the hail damage is.
Speaker 5: Then it's branded.
Speaker 7: Yeah, and so it says that.
Speaker 4: Many good, good, good good point tank you.
Speaker 7: Many states issue title brand for hail damage. That's what
Speaker 7: it says.
Speaker 4: So whatever, but.
Speaker 6: Guys, you're you're you guys, you're kind of missing it.
Speaker 6: The bottom line is this other one doesn't say any
Speaker 6: thing about branded or hail damage. It literally says that
Speaker 6: it has I'm going back to it a go ahead.
Speaker 6: What's the term junk in salvage? That's what it says.
Speaker 6: Two salvage records reported both on ten to one twenty
Speaker 6: twenty four and they say type junkin salvage copart and those.
Speaker 5: Two were not reported on carfax.
Speaker 6: Well on eleven something on carfax was the hail report,
Speaker 6: not on ten to one. But I mean it might
Speaker 6: have taken that period of time. Okay, here's here's what
Speaker 6: we just wait. Honestly, what is her title? They look
Speaker 6: into it.
Speaker 4: Does she have a new title?
Speaker 7: No, she hasn't applied for it.
Speaker 6: She hasn't applied for it. That'll be curious. That'll be
Speaker 6: the answer. If it's branded or not. If she gets
Speaker 6: a new title and let.
Speaker 4: Her into this.
Speaker 5: Let's have Dmitri do this thing.
Speaker 7: Yeah, if Mark, if you could email me all of
Speaker 7: that paperwork, including the car fax, I'll gather it all
Speaker 7: together here and call call Part part and see.
Speaker 4: If the boss and Amy, Deputy Amy, Deputy D will
Speaker 4: be working with you. So you can expect to call
Speaker 4: from who we call Deputy D. It's Dmitri three three
Speaker 4: seven one three talk. I know two for people listening.
Speaker 6: I know we sound like we're talking over each other
Speaker 6: a lot, but Tom's got a two second delay in
Speaker 6: his head.
Speaker 4: I know it sucks, man. Anyway, we do have a
Speaker 4: little bit of a delay, which makes it awkward sometimes
Speaker 4: threeo three seven one three eight two five five Michael Melly,
Speaker 4: I do have this quick this quick text though on roofing.
Speaker 4: They said that they have an ACV policy that means
Speaker 4: actual cash value. Who comes up. What they want to
Speaker 4: know is who comes up with the actual cash value.
Speaker 16: So the insurance adjusters will come out and they'll price
Speaker 16: it based on the last time that your roof was installed,
Speaker 16: and then they'd depreciated for me.
Speaker 4: Wait a minute, so if you had your roofs uh
Speaker 4: ten years ago and you paid twenty grand, they take
Speaker 4: that twenty not today's price, and depreciate from today's price.
Speaker 4: They depreciate from what you paid, so you can get
Speaker 4: next to nothing for that.
Speaker 16: Well, you're gonna get next to nothing, but it is
Speaker 16: based on today's prices.
Speaker 7: So what they would pay out if it was if.
Speaker 16: They were going to replace it fully, then they'd depreciated
Speaker 16: based on it time.
Speaker 4: So I'm Tom Martino three oh three seven one three
Speaker 4: eight two five five go with a sure thing Denver's
Speaker 4: best roofer Excel roofing dot com. You don't pay a
Speaker 4: cent until you're content time for an insurance check up.
Speaker 4: Free no obligation. In comparison, call Compass Insurance paying too
Speaker 4: much your coverage at dozens of insurance companies find out
Speaker 4: Now three oh three seven to seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the estate man dot com to list your home
Speaker 4: with Remax Alliance three oh three nine two zero sixteen
Speaker 4: twenty two.
Speaker 5: I'm Tom Martine.
Speaker 4: Don't forget the Castle Rock Home Show this weekend.
Speaker 5: Really go get your tickets.
Speaker 4: They're free and free parking, plenty of parking Douglas County Fairgrounds.
Speaker 4: They're gonna have more than four hundred booths and they
Speaker 4: have two giant buildings, so no matter what the weather is,
Speaker 4: you can have the home show.
Speaker 5: You know what I love.
Speaker 4: About a home show I love that you can walk
Speaker 4: around in one area and get if you're if you're
Speaker 4: gonna do any remodeling, you're gonna buy a house or anything,
Speaker 4: everything's there. That's what I love about it. Even if
Speaker 4: you don't buy, at the home show, you can see
Speaker 4: everything they have to.
Speaker 5: Offer, even if you go to someone else.
Speaker 4: I mean, it doesn't mean if you stop at a
Speaker 4: booth and see something you like you gotta use that vendor. Now,
Speaker 4: I'm not suggesting you don't use them, but I'm saying
Speaker 4: it's just a one stop shop.
Speaker 5: I know I'm gonna be there. They're such fun.
Speaker 4: Castle Rockhome Show this weekend eleven through the thirteenth. That's Friday, Saturday,
Speaker 4: and Sunday, and it's it's gonna be great.
Speaker 5: Douglas County Fairgrounds.
Speaker 4: Go to Castle Rawhomeshow dot com. Get your tickets Castlerockhomeshow
Speaker 4: dot com. Mark, We ought to meet because do you
Speaker 4: like home shows like I do? I mean, I love
Speaker 4: browsing what's out there and what's new, especially you guys
Speaker 4: are going through major remodeling right now.
Speaker 6: Yeah, well you think you might stop buying God But yes,
Speaker 6: I do like home shows.
Speaker 5: I love them. I really do love them.
Speaker 4: So okay, back to the phones, mac what's going on
Speaker 4: with you?
Speaker 13: Mac Hey?
Speaker 9: Tom?
Speaker 17: I just wanted to reach out. A few days ago,
Speaker 17: I was listening to a phone call on your show
Speaker 17: about Mile High Honda and what an exceptional service they
Speaker 17: were doing for one of their new customers. I just
Speaker 17: bought a use Pilot, and about three weeks after I
Speaker 17: bought it, I realized that the tires were mismatched, and
Speaker 17: with the sales manager. They came two days ago, dropped
Speaker 17: off a loaner at my house and are replacing the
Speaker 17: tires and have gone above and beyond to make it right.
Speaker 17: So another kudos to mile Hi. Honda just wanted to pass.
Speaker 13: That out there.
Speaker 4: That's pretty dang cool man. No, that's really cool. And
Speaker 4: that's you know, because so many of these dealers would
Speaker 4: have just said, forget that, you know, forget that.
Speaker 5: Tell me about the pilot.
Speaker 4: I'm interested in how you how you settled on the pilot.
Speaker 17: Yeah, So Tom I had called probably a month ago
Speaker 17: we had about dash can right, telling everybody they should
Speaker 17: get one. They're great, they're p six. There's no stinky
Speaker 17: turbo that you have to deal with. It's seven passenger
Speaker 17: and the reliability is great. All you got to do
Speaker 17: is make sure you do the timing belt and.
Speaker 4: How really okay, how many miles do you? How many
Speaker 4: on yours?
Speaker 17: The one we just bought is a twenty twenty two
Speaker 17: with it's got thirty two thousand miles on.
Speaker 4: Oh my goodness, that's pretty low mileage.
Speaker 17: Yeah, that is good, great experience at that dealership. So
Speaker 17: I just wanted to pass it along as somebody.
Speaker 13: Well, thank you check.
Speaker 4: Out my we love we love lyric, we love hearing
Speaker 4: real life experience.
Speaker 5: Thank you very much.
Speaker 4: Three oh three seven one three eight two five five.
Speaker 4: So Michael, when can when do we start worrying about
Speaker 4: hal and when we start worrying about roofs and we
Speaker 4: always talk about hale?
Speaker 5: What else?
Speaker 4: I mean?
Speaker 5: When can be a problem? Does wind ever cause a problem?
Speaker 5: We get some maybe?
Speaker 16: I mean you've seen some of the windstorms that come
Speaker 16: through and they'll rip up some of these old roofs
Speaker 16: because in Colorado you start losing the adhesion the tar
Speaker 16: strips that attack the yeah, the shingles together, and so
Speaker 16: these older roofs they'll just start ripping off.
Speaker 4: So when you do an inspection, Let's face it, this
Speaker 4: state is different than most because we know, ever look
Speaker 4: at roofing as a purchase ever whatever, Now now I'm
Speaker 4: not saying ever. What I mean is as a market,
Speaker 4: people assume they're going to get their roof someday replaced,
Speaker 4: and it's going to be by insurance. That the idea
Speaker 4: of actually having to buy a roof puts people through
Speaker 4: the roof and it's happening. You said a lot with
Speaker 4: real estate. For example, the home inspector says the roof
Speaker 4: isn't good, or the roof is good, or the roof
Speaker 4: is this, or the roof is that.
Speaker 5: First of all, you suggest you guys will go out
Speaker 5: and do it. Do you charge for that inspection?
Speaker 1: So?
Speaker 4: But trolley, So, if I'm buying a house and I
Speaker 4: want to know about the roof, why would I let
Speaker 4: a home inspector. Let the home inspector do the other stuff?
Speaker 4: I call you out. And then what happens when you
Speaker 4: find the roof is simply it's simply needs replacement.
Speaker 5: I mean what happens?
Speaker 4: I mean have you ever done do you do retail jobs?
Speaker 10: Oh?
Speaker 7: Yeah, Like you.
Speaker 16: Said, the market is quickly shifting to a tail market.
Speaker 16: It is people's deductibles on their insurance policies are going
Speaker 16: to two to five percent, and with home values going
Speaker 16: through the roof five percent on a five hundred thousand
Speaker 16: dollars house, it quickly prices you out of the.
Speaker 5: So, in other words, you are buying your roof.
Speaker 4: So what do you offered to people that are cat
Speaker 4: let's just call them cash buyers retail buyers? Can you
Speaker 4: offer them something special?
Speaker 7: Yeah?
Speaker 16: So you know, we we definitely offer specials to people
Speaker 16: that are new veterans, veterans, first responders, people that are
Speaker 16: on fixed incomes like those things. In fact, we just
Speaker 16: got our nonprofit up and running called the Hearts and
Speaker 16: Hammers where Hearts Hearts and Hammers, and we do grants
Speaker 16: for specifically people that are on fixed income, people that
Speaker 16: have been.
Speaker 4: Taking You mean to tell me you have a charity
Speaker 4: and you help fund that, and then when someone needs
Speaker 4: a roof and can't afford it, that's where we can
Speaker 4: if they meet the criteria, you can actually help them.
Speaker 16: Yeah, there's there's been so many people that have been
Speaker 16: taken advantage of by contractors or insurance has canceled them,
Speaker 16: or or they just got into a tight tight situation
Speaker 16: and they can't afford the roof.
Speaker 4: That yeah, we.
Speaker 16: Saw need and we decided that this would be the
Speaker 16: best avenue to help.
Speaker 4: All right, So how does someone when they're going to
Speaker 4: get a roof, how do they qualify for this grant?
Speaker 4: If they're and people, I want you to know, they're
Speaker 4: not doing free roofs. They just can't afford that. No
Speaker 4: one could do that. But they do have special cases.
Speaker 4: And what I'm trying to find out is what are
Speaker 4: those special cases?
Speaker 5: Yeah, so like how would someone qualify? In fact, we're opening.
Speaker 16: Up our next Hearts and Hammers giveaway right now, which
Speaker 16: they could go to our website and they'll see a banner.
Speaker 4: Okay, and I want to talk about that because they
Speaker 4: can get a car. No, this is a free roof.
Speaker 4: Oh wait a minute, so how's that work?
Speaker 13: Then?
Speaker 7: Yeah? So last year we did four free roofs through.
Speaker 16: Hearts and Hammers for free roofs. Dominate somebody, they can
Speaker 16: nominate themselves, can they nominate? So they nominate someone in need? Yeah, okay,
Speaker 16: even themselves yep. And then what Hearts Anddhammers dot com. No,
Speaker 16: just go to a trolley Roofing doll and you'll see
Speaker 16: that banner that that.
Speaker 4: Okay, nominate Trolleyroofing dot com. And then you click on
Speaker 4: the banner in order to nominate yourself or someone or
Speaker 4: someone else in one.
Speaker 5: And then we get all of the the applications.
Speaker 4: In and as a as a.
Speaker 16: Team, our employees, we all rate these and then vote
Speaker 16: and then we picked four winners out. We did four
Speaker 16: winners last year. I think all told, we've done fifteen
Speaker 16: or so. Yeah, no fooling. Yeah, like town's totally free,
Speaker 16: totally free, yep, just for nominating just because there's need.
Speaker 16: And they're like one lady she inherited the house she
Speaker 16: moved in. The roof was destroyed. She had a series
Speaker 16: of tarps that were directing water to a bathtub. Oh
Speaker 16: my god, you know, like it's it was just a
Speaker 16: rough place. There was another lady, you know, she was
Speaker 16: taking care of her mentally handicapped son. She was on
Speaker 16: a fixed budget, the contractor and taking advantage of her.
Speaker 16: And and so we stepped in and we said, look,
Speaker 16: let's just let's just take care of.
Speaker 4: You, all right. To find out more about nominating someone
Speaker 4: for a free roof, And that's throughout the Denver metro too. Yep.
Speaker 4: Now here's the number seven. So that's from the from
Speaker 4: Pueblo to what four Collins for yeah, we'll go up
Speaker 4: to four Collons. No, I mean, I'm just curious that, Okay.
Speaker 4: So here's the number seven one nine three seven five
Speaker 4: eight seven seven three.
Speaker 5: Now, don't nominate people there.
Speaker 4: That's if you need a roof where you want a
Speaker 4: free roof inspection? Right?
Speaker 5: Is that the right free roof inspection?
Speaker 4: Seven one nine three seven five eight seven seven three
Speaker 4: Now to nominate and to find out more about hearts
Speaker 4: and hammers, you go to Petrolleyroofing dot com p E
Speaker 4: t R A l I pet pet Raleigh, Petrolleyroofing dot com.
Speaker 5: Uh, let's go back to the phones.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: A two five five. We'll hear from you and your
Speaker 4: problems coming up now. Genesis Total Exteriors. I said, I've
Speaker 4: known them for years and they're great people, and I
Speaker 4: want you to know they do painting as well.
Speaker 5: So so many people need painting.
Speaker 4: You don't know where to go Genesis Total Exteriors dot com.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Wait time for an insurance check up free, no obligation.
Speaker 4: In comparison, call Compass Insurance. Paint too much your coverage
Speaker 4: at dozens of insurance companies find out now three oh
Speaker 4: three seven seven to one help. You'll think you're his
Speaker 4: only customer when you choose Frank durand the real estate
Speaker 4: Man dot com to list your home with Remax Alliance
Speaker 4: three oh three nine two zero sixteen twenty two three
Speaker 4: oh three Martino THREEO three sixty two seven eight four
Speaker 4: sixty six. Step Dmitri has a follow up and we'll
Speaker 4: get to him right now. Okay, So, Deputy D this
Speaker 4: has to do with Shelley an impounded RV. Can you
Speaker 4: refresh me When did that call come in? I'm trying
Speaker 4: to find it or did Mark take it and I
Speaker 4: took it?
Speaker 7: Bro I think it was.
Speaker 4: Okay, it was Mark April third, Okay, tell me the problem.
Speaker 7: So, so Sholley called in. She was living in a
Speaker 7: dilapidated RV that got towed away by the Denver police. Oh.
Speaker 5: I remember Mark going off on this one.
Speaker 1: Yeah, and it.
Speaker 7: Went to the impound yard. Shelley told us that she
Speaker 7: only got fifteen minutes to I.
Speaker 4: Thought they let people do almost anything. Are they cracking
Speaker 4: down on these bandoned vehicles and stuff? Now?
Speaker 7: Yeah, I mean this isn't the first call like this
Speaker 7: that I worked.
Speaker 5: So there there, So she was living in it, huh
Speaker 5: and they took it away?
Speaker 7: Yeah?
Speaker 5: They was she out like out in about somewhere or what.
Speaker 7: I think she was there at the time it was towed.
Speaker 7: But as you know, they're not going to tow a
Speaker 7: vehicle with an occupant in it.
Speaker 5: So what happened?
Speaker 7: So she went over to the Denver impound yard to
Speaker 7: get her stuff, and she said that she wasn't given
Speaker 7: enough time to get all of her stuff out of there,
Speaker 7: so she called us for help and trying to get
Speaker 7: access to that RV one more time.
Speaker 4: So you know, in a similar call, where was the
Speaker 4: RV set up that it was towed away?
Speaker 7: She didn't tell us where, but it was obviously somewhere.
Speaker 4: What kind of an RV was it? Like, like a
Speaker 4: motorized one or.
Speaker 7: Like a nineteen ninety four like Earth Van. Well I
Speaker 7: saw the title. It doesn't really say what. It just
Speaker 7: does make a model in our ears, So I have
Speaker 7: no idea. Okay, so it was a really old one.
Speaker 4: Did she even have any concern about getting the vehicle
Speaker 4: back itself? She doesn't want it back, Okay, she just
Speaker 4: wanted her stuff.
Speaker 5: Yeah kind of stuff. Were we talking about.
Speaker 7: Her personal property? She I didn't really.
Speaker 5: Ask her what her cos So did she get her stuff?
Speaker 4: Well? Not yet.
Speaker 7: Because I've been working for the past couple of days.
Speaker 7: I've been working with a contact that we developed a
Speaker 7: few months ago as a result of a similar call
Speaker 7: within the Sheriff's office. And this lady has been really
Speaker 7: great to work with.
Speaker 10: Takes.
Speaker 4: I don't mean to interrupt, but it's really important to
Speaker 4: know that people have rights when it comes to that
Speaker 4: personal property.
Speaker 7: Yeah, that was never in question, Okay, she wasn't denied
Speaker 7: access to it. She just claimed that she wasn't given
Speaker 7: enough time.
Speaker 5: Okay, meaning what.
Speaker 4: Not given enough time? Meaning they did away with it
Speaker 4: or destroyed it.
Speaker 7: Her sothough it only went in a few days ago,
Speaker 7: so it's still a fun What does this mean?
Speaker 4: She wasn't given enough time.
Speaker 7: Enough time within the RV to get her stuff up.
Speaker 4: Oh, they let her have access, but not the time
Speaker 4: she needed.
Speaker 7: Yeah, she said that Deputy Shelley over there gave her
Speaker 7: fifteen minutes. And you know, and by the way, fifteen
Speaker 7: minutes is the standard time frame that they give you
Speaker 7: to get in, get your stuff and get out. However,
Speaker 7: the Sheriff's office contact that we have investigated this over
Speaker 7: the past couple of days, and she said that according
Speaker 7: to the Sheriff's office records, Shelley actually showed up with
Speaker 7: an RV and another person. I mean, she showed up
Speaker 7: with a U haul truck and the second person, and
Speaker 7: she spent an hour in that RV rummaging through her.
Speaker 5: Stuff when she claimed it was fifteen minutes.
Speaker 7: Yeah. Yeah, So according to the sheriff's office, they had
Speaker 7: already really flexed the rules by giving her extra time
Speaker 7: and by allowing a second person in there, which is
Speaker 7: against their own rule.
Speaker 5: She was there for more than an hour. Did you
Speaker 5: point this out?
Speaker 4: Did you say, Shelley, you know you told us fifteen
Speaker 4: minutes and they have her record showing it was more
Speaker 4: than an hour.
Speaker 7: No, Instead of rubbing her nose in it, I said that, Look, Shelley,
Speaker 7: here are the rules. The Sheriff's office is going to
Speaker 7: give you one more chance to come in get your stuff.
Speaker 7: They're going to give you fifteen minutes, and it's got
Speaker 7: to be just you, not any not anybody.
Speaker 4: What kind of stuff does she had that would take
Speaker 4: more than an hour? And U haul van?
Speaker 7: Well, I don't. I didn't get into that because her
Speaker 7: home outside the scope. Yeah, it's her home, and it's
Speaker 7: kind of like outside the scope of what I needed
Speaker 7: to do, which is to see if I can get
Speaker 7: the Sheriff's office to get her one more chance to
Speaker 7: get some of her stuff out. So we went over
Speaker 7: the rules after the Sheriff's office explained them to me
Speaker 7: very clearly, and Shelley did agree to kind of prior
Speaker 7: to showing up over there, in her mind kind of
Speaker 7: go over her plan. What is she going to grab
Speaker 7: and where is this stuff and how is she going
Speaker 7: to get it out of the RV instead of going
Speaker 7: in to kind of look around and rummage around and
Speaker 7: then make up her mind because she's going to use
Speaker 7: up her fifteen minutes.
Speaker 4: I can't even imagine, like, okay, go ahead.
Speaker 7: Yeah, So the Sheriff's office, you know that our contact,
Speaker 7: who's a very nice lady. She takes these requests.
Speaker 4: True.
Speaker 1: Ok.
Speaker 7: She actually consults with a sheriff himself, and she said, hey, look,
Speaker 7: if Shelley shows up again, we'll give her and we'll
Speaker 7: we'll let her in one more time.
Speaker 4: And who is this woman particularly is she with the
Speaker 4: sheriff department?
Speaker 1: Yeah?
Speaker 7: Yeah, okay, yeah, she's in the media.
Speaker 4: Ok. Yeah, as she was the last time you said
Speaker 4: something that it just dawned on me.
Speaker 6: If if we were in our bus for two month trip,
Speaker 6: we could take everything out of that, every single thing
Speaker 6: out of that in probably forty five minutes without blinking.
Speaker 4: No, I have no idea what I was taking her
Speaker 4: so long. That's that's what I'm wondering. Unless she's a
Speaker 4: hoarder and she has to go through stuff, well, not
Speaker 4: only that could be paralyzing.
Speaker 7: But yeah, I mean, if you, I mean, if you
Speaker 7: look at the situation that this lady finds herself in,
Speaker 7: which is being homeless and living in an RV, So
Speaker 7: she's probably doesn't have the wherewithal that Mark and Tom
Speaker 7: and hopefully I would have in getting my stuff out
Speaker 7: of the RV. So she's probably kind of challenged in
Speaker 7: more ways than the one you see.
Speaker 4: We help in all kinds of ways on this show.
Speaker 4: That's what I love, truly, I mean, But but where's
Speaker 4: she going to live? Now? Did she say?
Speaker 9: No?
Speaker 4: All right?
Speaker 5: People? So we help every ever. We try to help
Speaker 5: in every case.
Speaker 4: Sometimes we can't help, Like if you can't go number
Speaker 4: two anymore, we just can't help.
Speaker 5: That's an inside joke. If you listen to the show.
Speaker 4: We had a guy call and he's what we call
Speaker 4: a chronic caller, not a crank caller, but a chronic caller.
Speaker 4: And his name's Drew, and he said that the pharmacist
Speaker 4: did not warn him of this particular drug he was taking,
Speaker 4: and this particularly impeded his ability to have a bowel movement,
Speaker 4: and he was dying from it. He said, now, Shannon,
Speaker 4: do you need me to telegraphic que or what I mean?
Speaker 13: I can't go number two anymore?
Speaker 4: And that's what he said on the show right there,
Speaker 4: So that could be a big problem. We never got
Speaker 4: a resolution to that one. Did we ever find out
Speaker 4: what happened? What did he want us to do? He
Speaker 4: wanted us to call the owner of that drug store
Speaker 4: chain and tell him and tell.
Speaker 5: Him go ahead, Shannon. What did he want us to
Speaker 5: tell him?
Speaker 13: I can go number two anymore?
Speaker 4: And he thought that the owner of the drug store
Speaker 4: chain would make a payment to him anyway. I'm Tom
Speaker 4: Martino three oh three, seven to one, three talks seven
Speaker 4: to one, three, eight, two, five five more. Right after this,
Speaker 4: go with a sure thing Denver's Best Roofer Excel roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three, seven
Speaker 4: to seven to one. Help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Hey, I'm
Speaker 4: Tom Martino. You're a troubleshooter. The Official Castle Rock Home
Speaker 4: Show this weekend. Free tickets for reopen parking Douglas County Fairgrounds,
Speaker 4: four hundred, more than four hundred vendors and two giant buildings.
Speaker 4: It's really gonna be fun, but it's also cool to
Speaker 4: be in one spot and be able to compare stuff.
Speaker 4: You can say, wait, look at that floor covering over there,
Speaker 4: and then you go down the aisle look at another one,
Speaker 4: or you go across the room.
Speaker 5: I love it, I love it.
Speaker 4: Castle Rockhome Show this weekend, Douglas County Fairgrounds. Go to
Speaker 4: this website get your tickets free Castlerockhomeshow dot com. Now
Speaker 4: they're limiting those tickets, so get on there Castlerockhomeshow dot com.
Speaker 4: They're all free castle Rockhomeshow dot com. All right now,
Speaker 4: we have been taking calls, questions, complaints about all kinds
Speaker 4: of stuff and Deputy d as a follow up, I saw,
Speaker 4: well we did that follow up, oh with the RV
Speaker 4: and the sheriff's see. So basically the end result is
Speaker 4: she gets another chance. Period.
Speaker 5: That's it.
Speaker 7: Yeah, but she's got to do it the right way.
Speaker 7: She's got to She can't use follow language, she can't
Speaker 7: rummage around for an hour, and she's got to be there,
Speaker 7: in and out in fifteen minutes. So she has to
Speaker 7: have a plan. We'll see if it works out.
Speaker 4: Okay, So here's something that I think that I found shocking.
Speaker 4: What do you think in the US the income is
Speaker 4: needed to own a cheap home for home ownership, the
Speaker 4: minimum for home ownership?
Speaker 5: What do you think? What do you think the income is?
Speaker 4: Michael Malley with PETROLI you want to make Yeah, if
Speaker 4: you take the US in general and you take the
Speaker 4: average income needed four not the average well, it's called
Speaker 4: the income needed, the minimum income needed to own the
Speaker 4: average home. Mark hundreds said about it. What do you think?
Speaker 4: Oh boy, what do you think? Mike?
Speaker 7: I said? Sixty five?
Speaker 4: Get close to that, Mic Dimitri, you want to take
Speaker 4: you guys, So Michael mallieys about sixty five grand. With
Speaker 4: sixty five grand, you can almost buy a car. Hey, Dmitri,
Speaker 4: what do you think?
Speaker 7: What was the question? I was working on a case.
Speaker 4: The minimum income for the average American who wants to
Speaker 4: buy an average house in America. Now this is not Colorado.
Speaker 7: Oh, I think Micae is correct. I'm with him on that.
Speaker 7: It seems like it doesn't take much income to qualify
Speaker 7: for a mortgage.
Speaker 4: One hundred and seventeen thousand dollars. Mark said one ten.
Speaker 4: It says here the most difficult thing is qualifying and
Speaker 4: the income is one sixteen nine eighty six to afford
Speaker 4: a typical home according to bank bank Rate, which is
Speaker 4: very very accurate. So this is their twenty twenty five
Speaker 4: affordability study, and so that is a fifty percent increase
Speaker 4: since twenty twenty a fifty percent increase.
Speaker 7: Tell them that doesn't sound quite right, I.
Speaker 4: Think, why don't you talk to bank Rate, the number
Speaker 4: one survey or in America all things financially.
Speaker 7: Why don't we call one of the mortgage experts, or
Speaker 7: one of the mortgage experts such as those like the
Speaker 7: American that you're doing commercial for, or I can't remember,
Speaker 7: who's the gentleman who specializes in the revere.
Speaker 4: I remember, I want to say, John, question financing. American
Speaker 4: financing is doing home equit loans. They're also doing refis
Speaker 4: and these are people that already own the home, So
Speaker 4: that is a lot different. When you have a current
Speaker 4: loan you're paying on and you're already in it, it's.
Speaker 5: A little different.
Speaker 4: But to qualify for a home, an average couple or
Speaker 4: individual needs one hundred and seventeen thousand dollars. Now, whether
Speaker 4: you agree with that or not, I don't care. In
Speaker 4: the United States, they don't list the median, they list
Speaker 4: the low. The minimum income to qualify for an average
Speaker 4: home in America is one hundred and seventeen thousand dollars
Speaker 4: and that is done, that has done only that.
Speaker 5: They've only done one.
Speaker 4: Hundred thousand people in the survey, so maybe they're wrong
Speaker 4: about that.
Speaker 14: I'm just asking, how is the median income compared to
Speaker 14: that one hundred and sixty nine thousand.
Speaker 4: Well, okay, okay, hold on, I think I think they
Speaker 4: did talk about that.
Speaker 5: Well, but listen to this.
Speaker 4: In twenty twenty, the minimum in come was only seventy
Speaker 4: eight two hundred dollars. And by the way, if anyone
Speaker 4: wants to do research on that one hundred and seventy
Speaker 4: dollars start with bankrate dot com and find out there
Speaker 4: the way they did it. I've been using bank rate
Speaker 4: for years to find out credit cards and all that,
Speaker 4: but I imagine they can make a mistake from time to time. Now,
Speaker 4: what they say here is between elevated mortgage rates and
Speaker 4: the rise of home prices, the average person is being
Speaker 4: snuffed out of the home buying cycle to afford a
Speaker 4: typical home defined as a home at the medium national price.
Speaker 4: What do you think the median national price is of
Speaker 4: a home? Again, we may want to call someone else
Speaker 4: to verify this, but what do you think it is
Speaker 4: at this point? The median meaning the equal number of
Speaker 4: homes under and over? What do you think five forty Oh,
Speaker 4: you're so close four hundred and eighteen thousand for the median?
Speaker 4: Can you believe that? Now, we were having a conversation.
Speaker 4: I'm not going to say who it was with, but
Speaker 4: I was having a conversation the other day, and I
Speaker 4: swear to God, exact this exact wording came out in
Speaker 4: the conversation. Well, they live in this measly six hundred
Speaker 4: thousand dollars house and drive this car, and they think
Speaker 4: they're all that. Somebody said that to me the measly
Speaker 4: six hundred thousand dollars house. Do you remember when if
Speaker 4: someone lived in a six hundred thousand dollars house, it was.
Speaker 5: Like they were the bomb An show.
Speaker 4: And now they're saying they're only living in a six
Speaker 4: hundred thousand dollars house and driving this kind of car,
Speaker 4: and they think they're all that. Wow, Nobody you know,
Speaker 4: said that. By the way, I'm Tom Warts.
Speaker 9: You know.
Speaker 4: We have more coming up on the Troubleshooter Show. Don't
Speaker 4: forget Petrolleyroofing dot com and the Castle Rockhome Show this weekend.
Speaker 4: Go to Castle Rockholmeshow dot com. Go with a sure
Speaker 4: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until you're content, wait time for an
Speaker 4: insurance check up free, no obligation. In comparison call Compass
Speaker 4: Insurance Paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three all three seven seven one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the Real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two.
Speaker 1: Yeah, ripped news needed who you don't have? Come run
Speaker 1: incious asas as we can.
Speaker 2: Shooter's gonna help coming man.
Speaker 3: This is the Troubleshooter Show now, Tom Martino.
Speaker 4: Hi, Tom Martina here, Welcome to the show. Three O
Speaker 4: three seven one three talk seven one three.
Speaker 5: Eight two five five.
Speaker 4: I have a Michael Mallley with me from Petrolie roofing.
Speaker 4: We're talking and a bunch of other stuff. So if
Speaker 4: you have something on your mind, give us a call.
Speaker 4: One thing we did find out and I did some
Speaker 4: research joined the break, we had a woman call in
Speaker 4: about a car issue that showed up on one thing
Speaker 4: but not on another. There are many many vinchecks you
Speaker 4: can do nowadays on a car. If you're looking to
Speaker 4: buy a car and you want to know it's history
Speaker 4: or it's pedigree. It's important to know a pedigree of
Speaker 4: a car because it tells you where it originated and
Speaker 4: where it ended up and everything in between, along with
Speaker 4: odometer statements.
Speaker 5: And stuff like that.
Speaker 4: But they're not all created equally, and I'm not sure why.
Speaker 7: But yeah, Tom, so, I've been going over the paperwork
Speaker 7: that Amy had sentence.
Speaker 4: Now, Amy bought a car. She said it was salvage,
Speaker 4: but we're having conflicting reports whether it was salvage or not.
Speaker 4: Many times a car is salvage, but it's really branded
Speaker 4: as a salvage, but not because of a wreck. It's
Speaker 4: because of hail damage, and that's called a branded title,
Speaker 4: but some states treat them all as junk.
Speaker 7: Yeah, and or more. Having dug into the paperwork that
Speaker 7: she sent, the brand on the title doesn't appear to
Speaker 7: have anything to do with hale, even though there is
Speaker 7: hail damage reported.
Speaker 4: Really, what does the brand on the title mean?
Speaker 7: Well, so it says not actual So I thought, well,
Speaker 7: maybe that means not actual mileage. So I went back
Speaker 7: over her bill of sale and there is a warning
Speaker 7: on her bill of sale that true mileage is unknown.
Speaker 4: Oh that's what there was one hundred and forty one
Speaker 4: thousand or something.
Speaker 7: Well that's what the odometer says, but the bill of
Speaker 7: sale says, hey, true mileage is unknown. And the brand on.
Speaker 4: Everything you could do wrong, she got you good wrong.
Speaker 7: So unfortunately, there is no phone number for me to
Speaker 7: call it copart. However, I did find their media contact
Speaker 7: email address and I sent them, you know, polite requests
Speaker 7: for more information on this particular car. I gave them
Speaker 7: the car ven number and the model and make and
Speaker 7: all that stuff, and so hopefully they'll get back to me.
Speaker 7: But in my experienced media relations people get back to
Speaker 7: us pretty quickly. All right, so I have another update
Speaker 7: for you.
Speaker 5: Okay, that's good.
Speaker 4: So the bottom line is is that at this point,
Speaker 4: we don't know where she stands with that car. We
Speaker 4: don't know if it's been branded or not. But the
Speaker 4: fact is this mark did you is mark on? Mark?
Speaker 9: Are you on?
Speaker 1: Yeah?
Speaker 4: I wanted to know. I wanted to know. Did you
Speaker 4: look at her sales paperwork and you said it was
Speaker 4: kind of disclosed that there was something with the title.
Speaker 6: Well, I saw that mileage thing, like Dmitri just said,
Speaker 6: But I didn't see anything about a salvage title anywhere
Speaker 6: in that paperwork.
Speaker 7: Yeah. I didn't see that either.
Speaker 4: So if it does turn out to be salvage or branded,
Speaker 4: I think we can go back to the dealer and
Speaker 4: say it was not represented properly. Now, Kachina's been trying
Speaker 4: to get the dealer on did you actually call that number?
Speaker 5: Did they answer or what Kachina they were going to get?
Speaker 4: Yeah? They hung up on me twice. Oh great, well
Speaker 4: that's different. Now, maybe we should get Dmitri to call
Speaker 4: because I've heard them keep people from hanging up saying wait, wait, wait,
Speaker 4: We just want to get your side of the story
Speaker 4: or something. I don't know how you do it, Dmitri.
Speaker 4: I'm not quoting you there, But why don't we give
Speaker 4: D the number since he's been looking into this and D,
Speaker 4: you didn't call Tri came the dealer yet, did you know?
Speaker 7: Because Kelly has been working on that. I mean, I'll
Speaker 7: be happy to give them a call, just.
Speaker 4: See if they'll come, just talk about it. So, so
Speaker 4: you didn't tell me that Kachina they hung up on you.
Speaker 4: They just shot you hung up on her, all right.
Speaker 4: She's on the line, all right. So let's get that
Speaker 4: number to D and then he can take a call.
Speaker 4: If you have any problems, give us called three or
Speaker 4: three seven one three talks seven one, three eight two,
Speaker 4: five to five. So we've been discussing the the average,
Speaker 4: not the average, the minimum income did for an average
Speaker 4: house in America. Now now it's one hundred and seventeen
Speaker 4: thousand dollars. That's a lot of money. And if you
Speaker 4: have a young couple and they wanted to double incomes.
Speaker 4: But they want to have kids. That's almost soon possibility.
Speaker 4: At this point, it's becoming very difficult now. Obviously there
Speaker 4: are isolated cases where you can have less and get
Speaker 4: a loan, and if you're already in a house and
Speaker 4: you're refine, you can get a loan. So you know,
Speaker 4: take note that right now race are coming down a bit,
Speaker 4: so we may have the FED lowering them actually because
Speaker 4: they don't want this inflation to happen or a recession.
Speaker 4: They want to try to massage those rates to keep
Speaker 4: the economy stimulated. And that's their job, is to try
Speaker 4: to control the money supply and the cost of money,
Speaker 4: and indirectly that has a big giant effect on the economy.
Speaker 4: Three zero three seven to one to three talk seven
Speaker 4: one three eight two five five. On another note, someone said, Tom,
Speaker 4: I went to the Kasrock home show once and there
Speaker 4: wasn't near one hundred booths. Are you sure there are
Speaker 4: four hundred now? I double and triple checked. There are
Speaker 4: more than four hundred vendors. It's an all time record.
Speaker 4: So if you want to see the most fabulous home show,
Speaker 4: it's this weekend. You know, downtown Denver. You know they
Speaker 4: have these home shows. There's nothing wrong with them, but
Speaker 4: parking is a pain in the ass. Safety is a
Speaker 4: pain in the ass. It's just a bad venue in
Speaker 4: my opinion. You get out to Douglas County Fairgrounds Castle
Speaker 4: Rockhome Show, you get on the weekend this week, this weekend,
Speaker 4: so if you're looking for something to do, the weather's
Speaker 4: going to be nice. But it doesn't matter. They're giant
Speaker 4: indoor buildings, more than four hundred vendors, free parking, free admission.
Speaker 4: Get your tickets at Castlerockhomeshow dot com. They have tickets,
Speaker 4: but they're free Castle Rock Homeshow dot com. Or just
Speaker 4: show up this weekend.
Speaker 5: It's Friday.
Speaker 4: It starts at noon. Okay, so it starts tomorrow, not tomorrow,
Speaker 4: but did after tomorrow at noon. Saturday it starts at
Speaker 4: ten in the morning and Sunday eleven in the morning.
Speaker 4: And that's Castle Rock Home Show dot com. And let's
Speaker 4: talk to Louise is do we have Louise on? I
Speaker 4: see there's a caller up. What's going on?
Speaker 5: Louise?
Speaker 11: Hey, Tom, A question for you is about an LLC
Speaker 11: on my name. So I used to work as a
Speaker 11: ten ninety nine contractor for a company.
Speaker 10: Yes, I think, I think.
Speaker 11: I use my LLC for three or four years, and
Speaker 11: then after that I ended up having to be a
Speaker 11: W two employee of a company. So I no longer
Speaker 11: use that LLC, but I still have my business. My
Speaker 11: business checking account opened and I was just wondering if
Speaker 11: is there anything I need to do? I need to
Speaker 11: cancel my LLC?
Speaker 4: Do I need to see now, Louise, Louise, Louise, let
Speaker 4: me explain something to you. So the LLC is like
Speaker 4: a person, and the LLC, if it's a single member LLC,
Speaker 4: it's what's called a disregarded entity. What that means is
Speaker 4: you don't have to do a separate tax return for
Speaker 4: a one member LLC. And I don't know if you
Speaker 4: used to do a separate tax return, but you don't
Speaker 4: have to. Did you used to report a separate tax return?
Speaker 9: Yes?
Speaker 7: I used to.
Speaker 11: Let's see when I did my accountant did.
Speaker 13: My taxes paperwork.
Speaker 12: It used to be one.
Speaker 11: For the LLLC and one for personal.
Speaker 4: Okay, that didn't have to happen. It could all be
Speaker 4: done on yours. But now that you've done it and
Speaker 4: you have reported, when was the last time your LLC
Speaker 4: file the tax return.
Speaker 11: I want to say probably twenty twenty was the last.
Speaker 4: Year, and you've never gotten a letter from the IRS
Speaker 4: wondering where the tax return was. Not that I remember.
Speaker 5: Good.
Speaker 4: It's a disregarded entity and most likely they realize that
Speaker 4: you did that voluntarily and there's no need to file
Speaker 4: a tax return.
Speaker 1: Now.
Speaker 5: You can do one of two things, Luis.
Speaker 4: You can let it go dormant, and it'll fall out
Speaker 4: of good standing with the Secretary of State. When something
Speaker 4: falls out of good standing, it doesn't mean it's bad.
Speaker 4: It means that it hasn't filed a recent restatement of articles,
Speaker 4: because in the state of Colorado they make you yearly
Speaker 4: pay five or ten bucks to restate the articles. And
Speaker 4: all that is is you fill out, make sure the
Speaker 4: names are all you know that everything's up today, and
Speaker 4: then you pay the filing fee. It's a secret tax. Really,
Speaker 4: But did you used to do that with your LLC?
Speaker 4: You used to fill that out every year?
Speaker 11: I really don't remember having to do that, Tom.
Speaker 4: Okay, then it could be it could be. Look, no
Speaker 4: one's paying attention, But this is what you do with
Speaker 4: an LLC. With an LLC, you have a choice of
Speaker 4: leaving it dormant and not doing anything. Then let's say
Speaker 4: in the future you want to use it, you can
Speaker 4: simply go to the Secretary of State file a restatement
Speaker 4: of your articles, which is one little short form saying
Speaker 4: everything's still accurate, and.
Speaker 5: Then you have the LLC again.
Speaker 4: But if you never are going to use it, you
Speaker 4: can simply dissolve it. And dissolving it simply means you
Speaker 4: you file a dissolution online with the Secretary of State.
Speaker 5: But for the heck of it, and.
Speaker 4: I'm I'm sure if do you mind giving me the
Speaker 4: name of the LLC, the full name of it.
Speaker 11: Sure, it is Morales Consulting LLC.
Speaker 4: Is it m R R m R A elius A
Speaker 4: L E S. And it's Morales what consulting consulting LLC,
Speaker 4: consulting Comma LLC, Okay, consulting. I'm wondering if what shows up,
Speaker 4: I'm going to do it right now. So here's what
Speaker 4: it is. You did it in twenty seventeen and then
Speaker 4: they declared you. They declared you delinquent, so it's delinquent,
Speaker 4: which doesn't mean anything. And your name is Luis Antonio
Speaker 4: Morales Rodriguez and all it shows is that you have
Speaker 4: an LLC that is delinquent, meaning you haven't you haven't
Speaker 4: done any recent documents. You can leave it like that
Speaker 4: forever and nothing will ever happen. Or what you can
Speaker 4: do is dissolve it, and you would actually go on
Speaker 4: to the Secretary of State. It's Colorado SOS dot gov,
Speaker 4: and you drill down and find a dissolution and simply
Speaker 4: file it. So when people look up Morales Consulting LLC,
Speaker 4: they're going to find that it's no longer in operation.
Speaker 5: But there is no reason to do it.
Speaker 13: Okay.
Speaker 11: Now, if my business shaking account is still that's how
Speaker 11: I still have it on the bank. Do I need
Speaker 11: to switch that over to a personal account?
Speaker 9: Do you think?
Speaker 4: Yes? You should because the bank's gonna Well, you don't
Speaker 4: have to, okay, but you should because if you have
Speaker 4: checks being rich and on and off, that the IRS
Speaker 4: might start bugging you for a tax return. I just
Speaker 4: if I were you, I would file a I would
Speaker 4: file either a dissolution of the LLC or simply leave
Speaker 4: it alone. I would close that bank account and open
Speaker 4: one in your own name.
Speaker 5: Are you ever going to go off on your own? Luis?
Speaker 4: Are you ever going to go off on your own I.
Speaker 11: Really don't think so.
Speaker 4: Okay, then go ahead and just stop using it, all right,
Speaker 4: but make sure you take that bank account that can
Speaker 4: get you.
Speaker 5: Into some complications.
Speaker 4: I'm Tom Martinez three three seven one three talks seven
Speaker 4: one three eight two five five.
Speaker 5: Renew Home Innovations.
Speaker 4: They have the most beautiful bathroom remodels and the most
Speaker 4: beautiful shower enclosures. Walk in showers, giant, big rectangle, beautiful
Speaker 4: showers with this into what they have. They have this
Speaker 4: solid sheet porcelain beautiful. They line your entile shower, your
Speaker 4: entire shower never need any kind of maintenance. They can
Speaker 4: also do your backsplashes, even WAYNS coding in a bathroom,
Speaker 4: whatever you need. They have the most beautiful conversions. They
Speaker 4: do in two or three days. Renew Home Innovations dot
Speaker 4: com three oh three nine zero four two thousand Go
Speaker 4: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 4: insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three oh three seven to seven
Speaker 4: to one. Help you'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. All right, I'm Tom Martino.
Speaker 4: You're a troubleshooter of three three seven one three talks
Speaker 4: seven one three eight two five to five.
Speaker 5: Here's a funny uh text I got Tom.
Speaker 4: The bank says I can't afford a fifteen hundred dollars
Speaker 4: a month mortgage, so instead I paid nineteen hundred in rent.
Speaker 4: I mean that's kind of funny, but it's not a
Speaker 4: lot of people say, why don't they just give me
Speaker 4: the chance to see if I make my payments? But
Speaker 4: they don't do it that way.
Speaker 5: You got to prequalify.
Speaker 4: And speaking of which, trolley roofing is with us today?
Speaker 4: And Michael Mallley, you guys are giving away car. Let's
Speaker 4: that This is exciting. So I want to get to
Speaker 4: that and then we'll cover other topics. Our number is
Speaker 4: three zero three seven one three talks seven one three
Speaker 4: eight two five five. All right, So what's the what's
Speaker 4: the idea of a car why are you guys giving
Speaker 4: away a car?
Speaker 7: That's a great question.
Speaker 16: So one one of the things that you know, we're
Speaker 16: we're a Christian based company, and uh so we we
Speaker 16: build our business around that.
Speaker 5: And so John three sixteen helping people.
Speaker 16: Yeah, right, And so John three sixteen says that for
Speaker 16: God still loved.
Speaker 4: The world that he gave, and so we gave, we
Speaker 4: give tons.
Speaker 5: We did free roofs.
Speaker 4: And now you're.
Speaker 16: Giving away two cars twenty twenty four Toyota four Runner
Speaker 16: Tierty pro.
Speaker 4: Oh yeah, they're giving it away, Dmitri.
Speaker 5: And then he loves giving a.
Speaker 16: Twenty nineteen BMW I eight beautiful vehicles that if you
Speaker 16: referred to someone who did business with us, or if
Speaker 16: you do business with us, you're automatically entered into the giveaway.
Speaker 16: And then we draw in at the end of May,
Speaker 16: we're going to do the drawing and we give it away.
Speaker 16: And so now people could take a cash prize. We
Speaker 16: had somebody to take a cash prize instead last year.
Speaker 16: And I'm kind of I've been driving around that I eight.
Speaker 7: And I'm kind of really nice.
Speaker 16: Yeah, I'm hoping somebody takes the cash prize instead.
Speaker 4: Of really a nice car.
Speaker 1: Isn't it?
Speaker 5: So what do they do to enter?
Speaker 4: Then they they're either a customer a past customer referred
Speaker 4: to you. Is there somewhere they can go and fill
Speaker 4: anything out?
Speaker 7: Yeah?
Speaker 16: If you again, go to our website patrolleyroofing dot com
Speaker 16: and you can either refer a customer through there or
Speaker 16: you can ask for a quote yourself.
Speaker 7: But you know, we we want to saw them.
Speaker 4: On a front page here and it says it says
Speaker 4: great give back or great Big give back number two
Speaker 4: and it talks about the cars. Click here to learn more.
Speaker 4: That's what you And then when you click that, it
Speaker 4: says for trolleyproofing probably presents great big give back number two,
Speaker 4: Great big give back. And then they gave away six
Speaker 4: sixty five thousand dollars four Bronco to Jenny. And there's
Speaker 4: a picture. Man, that's a nice Bronco.
Speaker 7: It was beautiful.
Speaker 4: And then you gave away other kinds of what's that call?
Speaker 4: You gave away all kinds of other prizes that that
Speaker 4: kind of Yep.
Speaker 16: So that's the BMW I eight and then right next
Speaker 16: to it you can see the orange and yellow as
Speaker 16: the Now.
Speaker 5: This this what is this wrapped in this BMW.
Speaker 16: Yeah, it's it's like a fighter jet style rap and
Speaker 16: we could either leave it on for the person or
Speaker 16: we'll have it removed. It's what's the color of money,
Speaker 16: It's white with the blue accents.
Speaker 4: How long do those raps last that go over the
Speaker 4: whole entire car.
Speaker 16: That'll last probably five to seven years, no fooling. Yeah, yep,
Speaker 16: And so we did it just to protect it. Yeah,
Speaker 16: you know while we're giving it, because I hate to
Speaker 16: give away something that's damaged.
Speaker 4: That's a beautiful car.
Speaker 10: Yeah.
Speaker 16: It's really exciting to be able to pour back into
Speaker 16: the communities. And you could choose any roofing company, but
Speaker 16: there's some things that just distinguish us from the competitions,
Speaker 16: and this is one of them.
Speaker 4: Is we reinvest in the community. Okay, we have Deputy
Speaker 4: Chopper on who wants to uh talk to Chopper I'm
Speaker 4: going to do this after the break to give you
Speaker 4: more time.
Speaker 5: What was the problem? Can you just recap what the
Speaker 5: problem was?
Speaker 15: Well, the problem was kind of the caller, but she
Speaker 15: had a car that caught fire and blow.
Speaker 4: Oh okay, we'll get to that. Oh now I remember,
Speaker 4: So we'll get to that call coming up right after
Speaker 4: this I'm Tom Martine. Don't forget the Castle Rockhome Show
Speaker 4: Castlerockholmeshow dot com this weekend. Free tickets Okay, you don't
Speaker 4: have to pay anything more than four hundred vendors and
Speaker 4: two giant buildings. Free tickets, free parking, and it's wide
Speaker 4: open parking. You love Castle Rock the Douglas County Fairgrounds.
Speaker 4: Go to Castlerockhomeshow dot com. Go with a sure thing
Speaker 4: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 4: a cent until you're content. Time for an insurance check
Speaker 4: up free, no obligation. In comparison, call Compass Insurance. Paying
Speaker 4: too much your coverage at dozens of insurance companies find
Speaker 4: out now three O three seven to seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance. Three oh three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martinez, here's three oh three
Speaker 4: seven one three talk seven one three eight two five five.
Speaker 5: Louise has a question.
Speaker 4: On an extended warranty on Oh no, no, okay, this
Speaker 4: is another Louise Sorry or Louise, do you have a
Speaker 4: question about your extended warranty?
Speaker 13: Yes?
Speaker 9: Yes, sir?
Speaker 5: Right dude, all right, go ahead, sir.
Speaker 11: So, I have a twenty twenty three Ford F one
Speaker 11: fifty that the extended warranty factory warranty you expired the
Speaker 11: truck crew he has fifty six thousand miles on it,
Speaker 11: and okay, keeps Ford keep sending me emails to renew
Speaker 11: the extended warranty with them, And I was just calling
Speaker 11: to see if you have any suggestion on what companies, Yes,
Speaker 11: would be better.
Speaker 4: If you Okay, here, here's what I'm going to tell you, Louise.
Speaker 4: If You're going to do any kind of an extension
Speaker 4: of a warranty, the first of all, I wouldn't do
Speaker 4: it personally. But if you want to do it, the
Speaker 4: only one I would do it.
Speaker 5: With is the manufacturer.
Speaker 4: Okay, So I would go to Ford and I would
Speaker 4: take them up on it.
Speaker 5: What are they suggesting? How much is it going to
Speaker 5: cost you?
Speaker 11: I really haven't even bug to find out with them.
Speaker 4: Well, let's put it this way. Do you do you
Speaker 4: want to extend a warranty? Have you used it a lot?
Speaker 4: The warranty?
Speaker 10: I no, I have not used it at all.
Speaker 11: But I'm just afraid because I have heard from other
Speaker 11: friends that I know they have had issues with transmission
Speaker 11: problems on these trucks.
Speaker 4: I don't I want to tell you something, Louis. This
Speaker 4: is really important that you know this. This is kind
Speaker 4: of complicated, so I want to explain this to you.
Speaker 4: There is a sneaky way, there's a straightforward way.
Speaker 5: First to sell the warranty.
Speaker 4: A straightforward way is to take today's mileage and add
Speaker 4: to it. So they say, okay, your mile how many
Speaker 4: miles do you have on it?
Speaker 13: Fifty six thousand?
Speaker 4: What was the warrant you up to? How many miles?
Speaker 4: Forty eight thousand?
Speaker 11: H No, it was actually thirty six thousand or three years.
Speaker 4: Okay, So you were covered up to thirty six thousand
Speaker 4: miles and three years. You went beyond that and you
Speaker 4: have fifty six thousand miles or whatever. So the straightforward
Speaker 4: way to sell a warranty would be to say you
Speaker 4: have coverage up to one hundred thousand miles and so
Speaker 4: many years period, and then you would have that coverage
Speaker 4: up to however, one hundred one thousand miles, okay, or
Speaker 4: seventy five thousand miles or ninety thousand miles, but there
Speaker 4: would be a definite mileage number that you have coverage
Speaker 4: two along with a calendar number one year, two year,
Speaker 4: three year, whatever.
Speaker 5: That's the straightforward way of buying it.
Speaker 4: Then you can say, okay, I'm going to be covered
Speaker 4: for this many miles for this much money period. Now
Speaker 4: there's another way to sell warranties that is sneaky. Now
Speaker 4: I'm telling you they do it, and it is the
Speaker 4: most outrageous thing you can imagine. But they may come
Speaker 4: to you, Luis and say, we're going to sell you
Speaker 4: a six year warranty, or we're going to sell you
Speaker 4: a five year warranty, or we're going to sell you
Speaker 4: an eight year warranty. And in the small print it
Speaker 4: says that the warranty begins at your in service date
Speaker 4: and goes for that length of time. So let's say
Speaker 4: you have a three year old truck and you buy
Speaker 4: a five year extended warranty that is not really a
Speaker 4: five year warranty if it goes back to your in
Speaker 4: service date, you're only getting two additional years. And then
Speaker 4: you say, wait a minute, how the hell can you
Speaker 4: sell me a warranty? And call it a five year
Speaker 4: warranty when I'm only getting an additional two years, And
Speaker 4: they say, oh, it goes back to your in service date,
Speaker 4: because technically, if anything was going wrong back then and
Speaker 4: it manifests now, we should be paid for that previous
Speaker 4: period of time.
Speaker 5: So they call it a five.
Speaker 4: Year warranty and it's a two year warranty. Don't buy
Speaker 4: a warranty that has an in service date prior to
Speaker 4: the time you had the warranty. Don't do it. So
Speaker 4: the only way I would buy an extended warranty is
Speaker 4: number one from the factory. Number two clearly stated the
Speaker 4: amount of miles it will cover or the calendar time,
Speaker 4: and never buy one that is retroactive. It is the
Speaker 4: most ridiculous thing in the world, but they do it
Speaker 4: all the time. Do you understand all that, Yes, sir.
Speaker 5: Okay, that's the way I would do it.
Speaker 4: So if you're but if you if you don't even
Speaker 4: use a warranty, that money probably would be better spent
Speaker 4: on just preventive maintenance.
Speaker 5: Just take care of your vehicle.
Speaker 4: Now, does that mean you won't have a catastrophic failure?
Speaker 4: Once in a while, you do, but most of the
Speaker 4: time you can track catastrophic failures to abuse most of
Speaker 4: the time, in fact, probably ninety nine point nine percent
Speaker 4: of the time. If you take care of your vehicle
Speaker 4: with with being religious on maintenance and repairs and the
Speaker 4: proper lubricants and the proper scheduling of maintenance, you're never
Speaker 4: gonna have a problem with that car. And that I'm
Speaker 4: telling you, You're never going to have a problem if
Speaker 4: you do it that way.
Speaker 5: Three oh three.
Speaker 4: Seven one three talks seven one three eight two five five.
Speaker 4: So Dmitri, do you have an update with Amy and
Speaker 4: her a BMW.
Speaker 7: You know, a few minutes ago we talked. We talked
Speaker 7: with Kelly who's been hung up on by by car
Speaker 7: Pros over there and Goal.
Speaker 4: Yeah, because car Pros holder a car and we're trying
Speaker 4: to figure out is it salvage or not.
Speaker 7: Well, we're also trying to figure out if it's if
Speaker 7: it was a branded title or not because I'm meaning
Speaker 7: from hail damage or for any other reason. It turns
Speaker 7: out that the state of Colorado does require a branded
Speaker 7: title disclosure. I'm looking at this statement at the form
Speaker 7: right now.
Speaker 4: So a branded title would include salvage as well, he.
Speaker 7: Would include salvage, would include true mileage unknown, it would.
Speaker 4: Include and it must be disclosed.
Speaker 7: It must be disclosed and this form has to be provided.
Speaker 7: Now form was not in any of the paper the
Speaker 7: Amy had sentis So I called Nash over at car
Speaker 7: Pros and Golden and I said, hey, man, I'm not
Speaker 7: going to point the finger at you. I'm just trying
Speaker 7: to figure out if this car had either a salvage
Speaker 7: or a branded title. And he says, well, it's not
Speaker 7: a branded title. No, no, I'm sorry, I misspoke. He
Speaker 7: said it is not It is not a salvage title.
Speaker 7: And I said, well, is it a brand Did it
Speaker 7: come with a branded title? And he refused to answer
Speaker 7: that question. He says, no, you know, uh, And I'm paraphrasing,
Speaker 7: we hold client confidentiality and very high A lot be
Speaker 7: a complete BS. He's pretending like it's some kind of
Speaker 7: hippo regulated Yeah, maybe he heard it from his not.
Speaker 4: Allowed to talk about this under SO and so private.
Speaker 4: A lot of them call it to talk about the
Speaker 4: Privacy Act.
Speaker 5: They'd have no idea what that means.
Speaker 4: There is a privacy Act, but it has nothing to
Speaker 4: do with talking about a deal.
Speaker 7: Yeah, he didn't mention the privacy act. But he pretended
Speaker 7: like this is some kind of super confidential.
Speaker 4: He's basically being us.
Speaker 7: Yeah, that's kind of the idea I got you.
Speaker 4: So maybe the dealer is crooked. Well, you know, because
Speaker 4: since since he won't talk about it or come on,
Speaker 4: I can only assume he's hiding something he could talk
Speaker 4: to you.
Speaker 5: Off the air.
Speaker 7: It's not a good look. Let me tell you that.
Speaker 4: That's car Pros. We better warn people about car Pros. Okay,
Speaker 4: I'm done with car Pros. I'm done with them playing
Speaker 4: playing the the Huci Coucie game and the Peekaboo. Basically,
Speaker 4: we're not look at. We don't even know if they
Speaker 4: sold it with a branded title or not. But I
Speaker 4: will tell you this that the guy won't even.
Speaker 5: Talk about it. He's afraid to talk about it.
Speaker 4: And I think Amy's got some case here because they
Speaker 4: won't even address it.
Speaker 5: Do you have their number over.
Speaker 4: At car Pros. I think people should give him an
Speaker 4: on air review. Now listen, what I mean by that is,
Speaker 4: don't be rude, don't be vulgar, but tell him, look,
Speaker 4: this is not a good look. You sold a car
Speaker 4: with a messed up title. This woman you know now
Speaker 4: has a rotten engine, and it was not disclosed to
Speaker 4: her that much we know. It was never disclosed to
Speaker 4: her of a branded title or a salvage title whatsoever.
Speaker 4: And he claims it doesn't have a branded or salvage.
Speaker 7: She told me does not have a salvage title. He
Speaker 7: would not answer my question when I asked whether or
Speaker 7: not it had a brand.
Speaker 4: Because he had to disclose a branded title as well.
Speaker 7: Yeah, I'm looking at the actual form that the state
Speaker 7: provides for that kind of disclosure.
Speaker 4: Okay, So car Pros is the name of these clowns. Yeah,
Speaker 4: so what tell me the go gone give it? Give
Speaker 4: their number out?
Speaker 7: Well, the number people should know about it that it
Speaker 7: was seven two zero nine nineteen fifteen seven to zero
Speaker 7: nine nine nine nineteen fifty.
Speaker 4: Trying to find Amy's problem. Damn it, So I can
Speaker 4: put I can make notes in here.
Speaker 7: So my next call is to the dealer, licensing authorities
Speaker 7: and so to see if I can pick up some
Speaker 7: information on what kind of title did this car really
Speaker 7: come with? And I also want them to clarify for
Speaker 7: me whether or not the dealer should have if there
Speaker 7: was anything that the dealer should have disclosed but didn't.
Speaker 4: So Is it safe to say he was coy?
Speaker 7: Yeah? I mean when he refused. They haven't discuss this
Speaker 7: topic with me. I think that's the definition of.
Speaker 4: Koy, isn't it. And did you tell them that she
Speaker 4: called us for help?
Speaker 7: Yeah?
Speaker 4: Yeah, Okay, I want to give out their number again,
Speaker 4: and I want to say it's car Pros. And where
Speaker 4: are they located?
Speaker 10: Do we now?
Speaker 7: They're in Golden They're somewhere in McIntyre Street over there,
Speaker 7: which is just kind of like.
Speaker 5: Car Pros and Golden?
Speaker 4: And what's the phone number?
Speaker 7: The number where I called Nash and he answered was
Speaker 7: seven two zero nine nine nine nineteen fifteen.
Speaker 5: Okay, So here's what we know people.
Speaker 4: And by the way, there may be nothing wrong with
Speaker 4: this deal for all we know.
Speaker 7: I agree, But I.
Speaker 4: Know one thing. Amy's got a suspicious title. No matter
Speaker 4: how you look at it, it's suspicious, and she doesn't
Speaker 4: know what to do.
Speaker 5: Now she does have a blown engine.
Speaker 4: Oddly enough, had they disclosed everything on their sale, she
Speaker 4: would have been stuck with a bad engine. Right now.
Speaker 4: We have reason to believe this is a branded title
Speaker 4: and it was not disclosed to her. That's what we
Speaker 4: have reason to believe. We would like to know otherwise.
Speaker 4: But when we call car Pros in Golden and who'd
Speaker 4: you talk to? Nash? His name?
Speaker 5: Well, who is Nash?
Speaker 4: The manager?
Speaker 7: I didn't ask him?
Speaker 4: Okay, So we tried to talk to Nash at seven
Speaker 4: to zero nine nine nine, nineteen fifteen. He was very coy,
Speaker 4: would not address it, and kind of alluded to the
Speaker 4: fact that it's kind of like Hippa. I mean, the
Speaker 4: guy is an idiot. So what we want to know,
Speaker 4: does Amy have a branded title? If so, why did
Speaker 4: you not disclose it? Well, we know it's branded because
Speaker 4: it says it's branded in the paperwork, and he hasn't
Speaker 4: disclosed it. Don't we know it's branded or not?
Speaker 7: Well, according to the reports from Bumper, it's branded. There
Speaker 7: was no mention of branding on Carfax's right. So I'm
Speaker 7: waiting to hear from Copart to see if they know
Speaker 7: anything about this title. I sent them to vin.
Speaker 6: Car Pros bought it from Copart. You should reach out
Speaker 6: to the dealer board to Dimitri.
Speaker 7: Yeah, yeah, it's the Chasso or Chaffo or something like that.
Speaker 4: It's a deal licensing board. Yeah, the Colorado Dealer Licenses.
Speaker 4: That's what they're actually called Okay, it's dealer licensing board,
Speaker 4: is what I know.
Speaker 7: So I'll see if they can if they can help
Speaker 7: us by taking a look at this deal to see
Speaker 7: if there was any paperwork.
Speaker 4: But you know, Nash, this print just because you don't
Speaker 4: want to talk doesn't mean it goes away. Nash at
Speaker 4: car Pros and Gold and it doesn't go away. We
Speaker 4: get onto something that have pitbull, it doesn't go away.
Speaker 4: Seven to zero nine nine nine, nineteen fifteen. Is car
Speaker 4: Pros avoid them like the plague. If they would do
Speaker 4: it to this deal, who knows how many people they
Speaker 4: would try to screw. That's my opinion based on the
Speaker 4: facts we have, and Nash, you're perfectly welcome to add
Speaker 4: to those facts as you see them. But for now,
Speaker 4: he just wants to hide his head in the sand.
Speaker 4: So here's the number for that phone under the sand
Speaker 4: in the in the hole. Seven to zero nine nine nine,
Speaker 4: nineteen fifteen. Car Pros avoid them. This seems like they
Speaker 4: sold a branded title without disclosed.
Speaker 5: We have more coming up.
Speaker 4: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're contenth
Speaker 4: time for an insurance check up free, no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven to one. Help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 4: you're troubleshooter three O three seven one three talks seven
Speaker 4: one three eight two five five.
Speaker 5: Okay, let's go back to.
Speaker 4: The phones and find out what's in your mind. Pete,
Speaker 4: you have a question about small business.
Speaker 5: Then we'll go to Deputy Chopper, Deputy Mimitry.
Speaker 4: We have kinds of all kinds of follow ups going on.
Speaker 4: So what's going on?
Speaker 5: Chopper?
Speaker 4: I mean, excuse me, what's going on?
Speaker 1: Pete?
Speaker 18: Hey, Tom, So, I own a small business here in
Speaker 18: Ourvada run a small plumbing business. I'm my home and
Speaker 18: uh you know, I'm legit with IRS and state and everything.
Speaker 18: Been doing this for years. I've been getting mail from
Speaker 18: for another business with my address on it. The new
Speaker 18: business that started up and.
Speaker 4: Eight month wait, the only thing that it has your
Speaker 4: address on it.
Speaker 7: Oh, I've dealt with two of these.
Speaker 4: And then all right, hold on a second.
Speaker 5: Do you hear the music?
Speaker 4: So we're running out of time. This could be very
Speaker 4: important because a lot of US scammers are using existing addresses.
Speaker 4: Plus Dmitri has experience with this, So hang on and Chopper,
Speaker 4: hang on, we'll get to you as well. Go with
Speaker 4: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance check up free, no obligation comparison call Compass Insurance.
Speaker 4: Pay too much your coverage at dozens of insurance companies
Speaker 4: find out now three oh three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two.
Speaker 1: Ripped of new needs so you don't have a cam.
Speaker 4: Run anxious as fast as we can.
Speaker 2: Shooter's gonna help come.
Speaker 3: Man six is the Troubleshooter Show.
Speaker 5: No Tom Martino, Hey Tom Martino.
Speaker 4: Here This hour brought to you by Castle Rock Home Shows.
Speaker 4: Yeah you go to the Castle Rock Home Show this weekend,
Speaker 4: free parking, free tickets. You don't even have to mention
Speaker 4: Martino Castle Rock Homes Show dot com all weekend, more
Speaker 4: than four hundred participants in two giant buildings, all inside
Speaker 4: climate controlled All right, let's go to the phones really
Speaker 4: quickly here, Pete. You had a small business question, so
Speaker 4: go ahead. Well, let's let's take that up now, Go ahead, Pete.
Speaker 18: So, yeah, like I said, I have small business here
Speaker 18: in Nevada, and I've started getting mailed bout eight months
Speaker 18: ago from this for this other small business, uh with
Speaker 18: my address on it, and you know, I was sending
Speaker 18: it back to post office and everything, and it has
Speaker 18: my exact address, but another business company's name. And then recently,
Speaker 18: this last week, we got a letter and it was
Speaker 18: had my wife's name on it, so she opened it
Speaker 18: and it is from the Electronic Federal Tax payment system
Speaker 18: and setting up their tax.
Speaker 4: Yep, somebody's setting up a scam. D What do you
Speaker 4: what do you know about this? D? Yeah?
Speaker 7: So this is the third call we got just like
Speaker 7: this over the past few months, that's right. And the
Speaker 7: first two calls, what I is I looked up that
Speaker 7: business at the car to Secretary of State's office, and
Speaker 7: sure enough it had the caller's address. Completely unrelated business,
Speaker 7: and both of those registrations were filed by people from China. So, Pete,
Speaker 7: have you looked up this business at the secretary of
Speaker 7: State's office? I'm and was it filed by somebody from No?
Speaker 10: I Google?
Speaker 18: No, No, it's a furniture shop on Instagram. But no,
Speaker 18: I didn't go to the sexudate for this.
Speaker 4: All they're doing listening, all they're doing is spoofing addresses. Well,
Speaker 4: believe it or not, I'm just saying in some cases
Speaker 4: it doesn't mean it's a scam. Let's say somebody did
Speaker 4: that Instagram thing and they have to give an address,
Speaker 4: they pick a random address, or they pick an address
Speaker 4: in the area they're doing business. I'm not saying that
Speaker 4: it isn't a scam. It very well could be, but
Speaker 4: that doesn't always mean it means somebody is just short
Speaker 4: circuiting the system. They won't they don't want to give
Speaker 4: out a real address, and they feel if the Instagram
Speaker 4: company goes under, then no body you'll have recourse. Because
Speaker 4: many of these Instagram companies I found buy products for
Speaker 4: just Instagram fill a few orders and then disappear.
Speaker 5: Go ahead, de Tom.
Speaker 7: The previous two callers said they're also receiving letters from
Speaker 7: the I R. S. Pete, are you getting letters from
Speaker 7: the IRS addressed to this business?
Speaker 18: I got one from the Electronics Federal Tax Payment System
Speaker 18: saying that but not in number, the text identification number
Speaker 18: and everything. But it's that company's name, but now it
Speaker 18: has my wife's name on it as well.
Speaker 7: Yeah. Yeah, Hey, so listen if you want, if.
Speaker 4: You want to. What does he do about it? Though?
Speaker 1: Really?
Speaker 7: So, here's what the previous two callers did and it
Speaker 7: worked out for them. So, first of all, Pete needs
Speaker 7: to figure out if they registered this business at the
Speaker 7: Corridor Secretary of State's office. That's very easy to do,
Speaker 7: and Pete, if you're not sure how to do it,
Speaker 7: I'd be happy to do it for you. Then they
Speaker 7: both contacted the Secretary of State's office who's aware of
Speaker 7: this kind of a problem going on, and they said
Speaker 7: the investate it and delete that that you know that
Speaker 7: that business now, Pete, the other thing that you got
Speaker 7: to start doing is don't don't return that mail. Start
Speaker 7: opening all of it to see if there's some kind
Speaker 7: of a scamming process that's going to involve you. So
Speaker 7: start reading all that mail.
Speaker 4: Yeah, oh yeah you can.
Speaker 5: What are you kidding me?
Speaker 7: If it's a dressing Yeah yeah, start opening all that
Speaker 7: mail because you're going to start getting mail from the
Speaker 7: I R S. You're going to start getting it from
Speaker 7: other taxing authorities and god knows who else. Maybe maybe
Speaker 7: they're applying for loans and using your address. So you
Speaker 7: need to know what's going on.
Speaker 4: Yeah, that could be a lot of trouble for you.
Speaker 4: Definitely start investigating, be proactive about it.
Speaker 5: Yeah, don't return this mail three all three.
Speaker 4: Seven on three talks seven on three and two five five.
Speaker 4: We have to say goodbye to Michael O'Malley pretty soon.
Speaker 4: So trolliyroofing dot com. Uh, you go there to enter
Speaker 4: for the giveaway?
Speaker 5: What what?
Speaker 4: What? What else did you want to talk about.
Speaker 5: Before you leave?
Speaker 16: Hey, just a like a consumer awareness thing. When you
Speaker 16: guys are updating your homeowner insurance, be careful to make
Speaker 16: sure insurance companies aren't sliding anything past you, like.
Speaker 4: The actual cash values deductibles exactly like that, or actual
Speaker 4: cash value coverage.
Speaker 16: Or they're changing your deductibles from a flat deductible to
Speaker 16: a percentage deductible, because that's gonna get really costly, and
Speaker 16: it might seem like it saves you money in the
Speaker 16: short term, right, But if you need somebody to look
Speaker 16: over what your your roof coverages and you want to
Speaker 16: send it over to Petrolley Roofing, we're happy to take
Speaker 16: a look and help you guys walk through that so
Speaker 16: that when the storms come, because they always come in Colorado,
Speaker 16: that you're prepared and you're not surprised.
Speaker 4: Seven nine three seven five eighty seven seventy three Ptrolleyroofing
Speaker 4: dot Com. Thank you for being here, Michael appreciated. Okay, Ronnie,
Speaker 4: what's going on with you? Ronnie?
Speaker 19: Yeah, I had called you last week and we got
Speaker 19: chefs on the phone and they said it was going
Speaker 19: to help me out. We was gonna Zolby, but then
Speaker 19: when they got me on the phone, they said the
Speaker 19: price was still what it was.
Speaker 4: And Ronnie, I'm trying to find I'm trying to find
Speaker 4: your call.
Speaker 5: I do recall it.
Speaker 4: I'm just trying to find my notes on it. Did
Speaker 4: you use the name Ronnie when you called in? Yes, Okay,
Speaker 4: let me find your call here. And this was Yeah,
Speaker 4: I'm trying to find it. Bro I'm just not finding it.
Speaker 4: Do you recall does anyone recall this call? Who called
Speaker 4: Tesla for you? Ronnie?
Speaker 5: Who called Tesla for you?
Speaker 4: Mark might have taken this call, because I don't have
Speaker 4: any notes.
Speaker 13: I think it was either you or somebody on your team.
Speaker 6: I don't recall a call, Okay, I don't recall the
Speaker 6: call anywhere.
Speaker 4: I'm looking for it here, Ronnie. So so what just
Speaker 4: tell me the original problem. I'm sorry to make you
Speaker 4: have to do this. What was the original problem?
Speaker 13: Original problem was?
Speaker 9: Oh?
Speaker 4: Here, it is? Here it is You hired Tesla to
Speaker 4: replace one solar panel.
Speaker 5: They damaged it, right.
Speaker 13: They damaged my roof.
Speaker 4: Yes, they damaged your roof and you had estimates of
Speaker 4: around twelve thousand for repairs. That's hard to believe. Man,
Speaker 4: Wait a minute, Wait a minute, Wait a minute. Who
Speaker 4: damaged your roof?
Speaker 13: Tesla? When they came out and switched out my damaged
Speaker 13: solar panel, they damaged my roof. Did not kill me.
Speaker 13: And that's the reason why the inside of my house
Speaker 13: got damaged.
Speaker 5: I don't know here here. I don't understand.
Speaker 4: First of all, you say the inside of your house,
Speaker 4: So you say your roof was damaged, so it leaked,
Speaker 4: and then it did damage on the inside of your house.
Speaker 13: Yes, because they didn't kill me.
Speaker 15: They didn't kill it.
Speaker 4: I get it. Brother. Maybe they didn't know. Is it
Speaker 4: possible they didn't know that they that they What did
Speaker 4: they do to your roof? What was the actual damage
Speaker 4: they did?
Speaker 13: They put holes in my roof hole and.
Speaker 4: Over there, well, they always put holes.
Speaker 13: They replaced the solar pad solar When.
Speaker 4: You say they put holes in your roof, of course
Speaker 4: they did, that's how. And then they they usually seal them.
Speaker 4: But do you know what he's talking about.
Speaker 7: Usually if they're running the it's it's one or two things.
Speaker 16: Either they're fastening the or fixing the panels to the
Speaker 16: roof and they didn't seal that well. Or where the
Speaker 16: the electricity comes up through the roof. That's that wasn't
Speaker 16: sealed correctly, and so you're going to get water in
Speaker 16: through there.
Speaker 4: So But but the roof dam the roof damage yourself
Speaker 4: can't possibly be twelve thousand. So are you saying it's
Speaker 4: for the inside of your house too, Yeah, it's for both.
Speaker 4: Let me ask you this, how long ago did they
Speaker 4: replace that panel?
Speaker 13: This was the summer, not last year, but the year
Speaker 13: before that.
Speaker 4: No, you're not going to get those damages, man, You're
Speaker 4: just not going to get them. If you hired Tesla
Speaker 4: to replace the solar panel in the summer of twenty three,
Speaker 4: you can't come after them now and say that they
Speaker 4: caused this damage to you.
Speaker 5: When did you discover the damage.
Speaker 13: The hailstorm that happened last summer?
Speaker 4: Well, how do you know it wasn't the hailstorm that
Speaker 4: caused the damage, because did you get paid from your wait,
Speaker 4: did you get paid Did you get paid from your
Speaker 4: insurance for the hail damage and the interior damage?
Speaker 5: Then did you get paid for it?
Speaker 4: No, sir, sir, Why didn't you put in a hail
Speaker 4: claim if you had a hailstorm?
Speaker 13: Whiche? Okay I did and when we went up there,
Speaker 13: we went up there, we've seen the damage. But before
Speaker 13: we've seen the damage, my wife called me and was
Speaker 13: like it waters coming through the roof.
Speaker 4: I said, no, okay, Ronnie through the roof, Ronnie, Ronnie.
Speaker 5: I'm gonna let me explain a few things to you.
Speaker 4: If you had work done in the summer of twenty
Speaker 4: twenty three and did not notice damage until twenty twenty five,
Speaker 4: You're gonna have a hard time saying because that was
Speaker 4: damaged back in twenty three and it sat there for
Speaker 4: two years, you want to be paid every dime. I'm
Speaker 4: gonna tell you, if you had a hailstorm and that
Speaker 4: caused you to go up on the roof, there's every
Speaker 4: bit of a chance you can get that covered by
Speaker 4: your insurance under the hail claim if you have a
Speaker 4: If you put in a claim, did anyone fix your
Speaker 4: roof for the hair damage? Not?
Speaker 13: Yeah, because I'm using dura using there's done a figure.
Speaker 4: What is dura? Do you have homeowner's insurance, Ronnie?
Speaker 13: Yeah?
Speaker 4: Your homeowner's insurance will write you a check. Why are
Speaker 4: you not putting an acclaim with your homeowner's insurance?
Speaker 6: I'd call Red Rocks as well, my home they were
Speaker 6: already on.
Speaker 13: Sorry to me a ten thousand dollars deductible, which I did.
Speaker 13: We didn't make that make no ten thousand dollars, Ronnie.
Speaker 13: That's a whole different deal, different.
Speaker 4: Deal, Ronnie. It sounds to me like you just got
Speaker 4: caught in today's world. Okay, you must have agreed to
Speaker 4: the ten thousand dollars deductible when they renewed it and
Speaker 4: you didn't realize it. I'm not saying you wanted a
Speaker 4: ten thousand deductible, but I guarantee you they have paperwork
Speaker 4: to show you agreed to it. Michael'malley from Trolie Roof
Speaker 4: and was just talking of that they sneak these things
Speaker 4: in upon renewal. So here's what happened. You have roof
Speaker 4: damage that you can get fixed, and you have a
Speaker 4: ten thousand dollars deductible you can't pay. Did Dura say
Speaker 4: they would help pay for your ten thousand dollars deductible?
Speaker 13: They said that they will help my roof room.
Speaker 4: Okay, well they're not going to help do your roof
Speaker 4: if you have insurance.
Speaker 5: So I don't know where the hell you're finding that out.
Speaker 4: They're not going to do your roof if you are
Speaker 4: covered by homeowners insurance, Dura will not do your roof.
Speaker 4: I'm sorry, but they're not going to do your roof.
Speaker 4: They might pay help you pay the deductible. But here's
Speaker 4: another thing. I don't understand. You're trying to collect from Tesla,
Speaker 4: you're trying to collect from Dura plus you have insurance.
Speaker 4: I mean, you know, I don't know what you're trying
Speaker 4: to do, but you're not going to get paid from Tesla.
Speaker 4: You know, you can't say after after three years or
Speaker 4: two years, that Tesla's to blame. It's never going to
Speaker 4: hold water. You're not going to do it. You're not
Speaker 4: going to do it.
Speaker 13: This how it what? You can't know?
Speaker 4: I know this?
Speaker 13: How I know that summer when they damaged my room.
Speaker 4: And if they did not damage your roof, if they
Speaker 4: installed they insult solar panels. How did they damage your roof?
Speaker 4: You said they put holes in it? How can they
Speaker 4: attach them without putting holes in it?
Speaker 13: Those holes in the nice size where it damaged the
Speaker 13: inside of my house.
Speaker 7: But what I'm telling, okay, yeah, they could have not
Speaker 7: sealed it.
Speaker 4: Here's what I don't understand. When he says they put
Speaker 4: holes in his roof and they're attaching solar panels, does
Speaker 4: he mean extra holes? They just drilled some extra holes
Speaker 4: for the hell of it.
Speaker 16: They ran the conduit for the electric to go up.
Speaker 16: And if they don't seal it correct right.
Speaker 4: That's right? Yeah, But I I say it could have
Speaker 4: been sealed correctly. It could have been the hillstorm that
Speaker 4: did it.
Speaker 16: Sure, Now what I would recommend is your guy over
Speaker 16: that does helocks, Yes, like that's one of the ways
Speaker 16: that people are overcoming these large, these large deductibles. Get
Speaker 16: a helock where you can pull it out, because those
Speaker 16: fin the financing is much better than whatever financing you're
Speaker 16: gonna get with criminal rates through other people.
Speaker 4: Or credit card.
Speaker 16: So so get a helock. That's what partly what it's for.
Speaker 16: But I guarantee that red Rock would be able to Ronnie.
Speaker 4: I just Ronnie, listen, man, I just need to be
Speaker 4: straight with you. If they did not seal those holes properly,
Speaker 4: you would have known it way before twenty twenty five.
Speaker 4: You would have known it if the wrong tree on that one,
Speaker 4: you really would have known about it way sooner. You
Speaker 4: can't just go back two years later and say, wait
Speaker 4: a minute, you guys never sealed this hole properly. Well,
Speaker 4: of course they did, or you would have had leaking
Speaker 4: way before then.
Speaker 5: You would have.
Speaker 4: I think you're gonna lose the Tesla battle. If they
Speaker 4: offered you three grand I would grab it. I really would.
Speaker 4: And I'm sorry if I did not give you that impression.
Speaker 4: But if they simply did your panels and now you're
Speaker 4: having leaking due to a hailstorm. Pursue the hell claim
Speaker 4: through Dura. I don't know how you're gonna get Dura
Speaker 4: to pay for it, but apparently you said you are.
Speaker 4: I don't think you're gonna get any more than three
Speaker 4: grand from Tesla three O three seven one three eight
Speaker 4: two five five. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content. Time for an insurance checkup free, no obligation.
Speaker 4: In comparison, call Compass Insurance paying too much your coverage
Speaker 4: at dozens of insurance companies find out now three oh
Speaker 4: three seven seven to one. Help. You'll think you're his
Speaker 4: only customer when you choose Frank durand the real estate
Speaker 4: Man dot com to list your home with Remax Alliance
Speaker 4: three oh three nine two zero sixteen twenty two. Hi
Speaker 4: Tom Martino, your troubleshooter. Don't forget castle Rockhome Show this weekend.
Speaker 4: Castlerockhomeshow dot Com.
Speaker 5: Will get you those tickets.
Speaker 4: Castlerock Home Show dot Com four hundred vendors or more,
Speaker 4: actually more than four hundred two giant buildings, free parking,
Speaker 4: free tickets. That's castlerockhomeshow dot com. Let me go back
Speaker 4: to the phones and Deputy Chopper has a follow up.
Speaker 5: Deputy Chopper, which one was this Marissa?
Speaker 4: She had? I guess what happened was on the eighteenth
Speaker 4: she was hit by a car when she was on
Speaker 4: her scooter. The woman took off and was later found,
Speaker 4: but Marissa was given the ticket and she.
Speaker 5: Thought that was unfair.
Speaker 4: But apparently they said she was at fault and then
Speaker 4: she was in the ICU resulting from a serious injury.
Speaker 4: She got an attorney and somehow received four thousand dollars.
Speaker 4: Now I don't know how she did that if she
Speaker 4: was deemed to be at fault. But then she bought
Speaker 4: a car with her settlement money in February, put down
Speaker 4: five grands, financed seven and was screwed on that deal.
Speaker 4: So this is another eternal victim. What did you find out,
Speaker 4: Maris about Marisa Chopper?
Speaker 15: Yeah, I'm only dealing with the car deal, not the
Speaker 15: being on the scooter. I called the clock okay, good
Speaker 15: car department because she said that car caught fire at
Speaker 15: I twenty five and eight, and they have an I
Speaker 15: twenty five and eight, just like dem ver does. However,
Speaker 15: the fire department had no record of it. But she
Speaker 15: also set a tow truck arrived before the fire department
Speaker 15: and told the car off and Tom. In my thirty
Speaker 15: six plus year the fire department probably is the first
Speaker 15: people on the scene. Never a tow truck that would
Speaker 15: be there and tow off the car. So I called
Speaker 15: the towing company. They won't call me back. I did
Speaker 15: get a hold of the auto place where she bought
Speaker 15: the car, because I think you were the one that said,
Speaker 15: and you were correct, you don't get a car or
Speaker 15: you don't buy a car and take it off the
Speaker 15: lot without having full insurance. So I talked Tozy Breezy
Speaker 15: auto shop or auto store on Cofex. They were very helpful. Yes,
Speaker 15: but she bought the car on twelve sixteen, so that yeah,
Speaker 15: that's about four months ago. And she did have full
Speaker 15: insurance with a company called risk In Riscal West Insurance.
Speaker 15: I've called them, they haven't called me back yet. The
Speaker 15: other thing is she's up to date with the insurance
Speaker 15: according to the auto store. However, they did tell me
Speaker 15: in the meantime that she had some friend of hers,
Speaker 15: let's call it a h Tree mechanic work on that car,
Speaker 15: and they even paid three hundred dollars out of the
Speaker 15: six hundred dollars cost that he did on the car
Speaker 15: to fix it. So I'm not so sure what you
Speaker 15: can claim that.
Speaker 4: I think Marissa, if you want to know the truth,
Speaker 4: if you want to know the truth, I think Marissa
Speaker 4: is her own worst enemy. First of all, she knows
Speaker 4: nothing about anything she just did. So she ended up
Speaker 4: buying a car. Now, maybe she overpaid for the car, whatever,
Speaker 4: but she claims the car was defective from the get
Speaker 4: go and they knew it. She claims she was screwed
Speaker 4: also by the by the the accident. You know this woman,
Speaker 4: I just don't get any of it. I don't get
Speaker 4: any of it, and I don't know if we can
Speaker 4: really help her. Right now, she has full insurance on
Speaker 4: that car. She can get it fixed. I don't know
Speaker 4: why she's calling us. I think she wants out of
Speaker 4: the car deal.
Speaker 15: Well that's over four months ago. I am trying to
Speaker 15: get some assistance from the they changed their name, the
Speaker 15: Legal Center for Disability, see if they may the sister
Speaker 15: or she needs to go back to her attorney. Because
Speaker 15: I agree with you, Tom, I won't keep on it.
Speaker 15: But there's not too much idea.
Speaker 4: You First, her story doesn't make sense. What she said
Speaker 4: was she was given a ticket and found liable for
Speaker 4: the accident where that woman hit her. So how did
Speaker 4: she collect four grand? And her occupant on the scooter,
Speaker 4: who was not hurt, got twenty thousand. So I don't
Speaker 4: even know how that happened. How did that person get
Speaker 4: twenty grand and she get four I think we should
Speaker 4: ask the attorney. Then she takes the four grand, and
Speaker 4: then she gets screwed on a car deal. So this
Speaker 4: girl gets screwed everywhere she looks. Everywhere she looks, somebody
Speaker 4: is doing it wrong. She said, the woman hit her
Speaker 4: and took off. Yet this woman gets the ticket. Marissa
Speaker 4: gets the ticket. Marissa says she was that fault, but
Speaker 4: her and her passenger was not hurt, but got twenty
Speaker 4: grand and Marissa got four grand. Marissa takes the four
Speaker 4: grand and buys a car and is screwed on the
Speaker 4: car deal. The car is in an accident, which she
Speaker 4: says is not her fault, and now the insurance won't
Speaker 4: pay for it. What's that right? The car? You know?
Speaker 5: Yeah, out of a clear blue sky, a claw fire.
Speaker 4: And this is after her friend worked on it.
Speaker 7: Hey, gentlemen, I think I think one or more of
Speaker 7: us might be conflating two terms, insurance company and auto
Speaker 7: warranty company.
Speaker 4: So auto warranty she didn't have a warranty. Well, why an.
Speaker 7: Insurance company paid three hundred dollars towards some mechanic bill?
Speaker 4: An insurance company did, the dealer did, or the dealer did.
Speaker 7: Now, the other insight I can offer is that auto
Speaker 7: insurance compent collision does not cover cars that burned down
Speaker 7: from a mechanical malfunction. No, they want you. Brian Burns
Speaker 7: could help us success. Yes, So what does she want
Speaker 7: from the insurance company?
Speaker 4: She wanted her car fixed because of the fire?
Speaker 7: Oh yeah, they're not going to do that if it
Speaker 7: was from a fule leak or something like that.
Speaker 4: All right, we got to take a break. I'm Tom
Speaker 4: martine go with a sure thing Denver's Best roofer Excel
Speaker 4: roofing dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance checkup free, no obligation. In comparison,
Speaker 4: call compass insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two. Don't forget
Speaker 4: the castle Rock Home Show this weekend. I love this show.
Speaker 4: It's one of the best home shows you're ever going
Speaker 4: to see, Way better than the one in Denver in
Speaker 4: my opinion. Castlerockholmeshow dot com for free tickets and parking
Speaker 4: and details. More than four hundred booths and they'll all
Speaker 4: be set up in the Douglas County Fairgrounds and two
Speaker 4: giant buildings, so rain or shine you can get your
Speaker 4: keyster over there and have a great time. I'm going
Speaker 4: to be there, all right, Deputy Chopper. This Marissa thing,
Speaker 4: I think we've out. I think we've done all we can.
Speaker 4: What do you think?
Speaker 15: I agree with you, Tom. I will refer to the
Speaker 15: legal center if they call me back. Yeah, that's about
Speaker 15: the best I can see.
Speaker 13: She just.
Speaker 4: I think I don't what is new way of that?
Speaker 4: She's slow? I'm serious about that. I'm not trying to
Speaker 4: make fun of anyone. What's the best way to put that?
Speaker 4: Does she have learning difficulties or I don't even know
Speaker 4: proper terms nowadays. For God's sakes, she.
Speaker 15: Claims that she has disabilities, that she's done like SSI
Speaker 15: or however they refer to it. Okay, there is okay.
Speaker 15: She did give my heart, Tom and I gotta say
Speaker 15: one thing. She was down at in Pueblo picking up
Speaker 15: clothes to bring back for her mom's funeral today, and
Speaker 15: so that's why I tried the they helped her.
Speaker 4: Yeah, no, no, I feel sorry for her. I really do, Marissa.
Speaker 4: It's just that everywhere she turns, she's getting taken advantage of.
Speaker 4: And again I've often said this, there need to be
Speaker 4: better laws to protect people at risk, because people at
Speaker 4: risk can literally walk into a place and be taken
Speaker 4: advantage of and there's no recourse. They don't even know
Speaker 4: they've been taken advantage of. There should be swift and
Speaker 4: really severe penalties for people who even engage in business
Speaker 4: with people at risk. And it's like when a bartender
Speaker 4: overserves someone at a bar. How does he know when
Speaker 4: that person is intoxicated? I don't know, but there is
Speaker 4: some kind of standard because they get sued enough for
Speaker 4: doing it, So shouldn't there be a standard for conducting
Speaker 4: business with people that they should have a minimum amount
Speaker 4: of intellect to do business with. Does that sound harsh?
Speaker 4: I mean that, I really, honest to God, mean it that.
Speaker 4: I've often said this, just because someone is intellectually challenged,
Speaker 4: it should not be all all's fair in love and war.
Speaker 4: It shouldn't be that you get to take advantage of them.
Speaker 4: We one time had a woman who was challenged go
Speaker 4: into a car dealer ship and she paid thirty two
Speaker 4: thousand dollars for a car that was advertised on the
Speaker 4: internet from that same dealer. The same exact car and
Speaker 4: unit number was advertised at fourteen five. This woman was
Speaker 4: sold the car for thirty two thousand. The dealer at
Speaker 4: the time was Don Massey. I called him Don MESSI
Speaker 4: that dealer. There was a sales manager there who said, well,
Speaker 4: she was willing to pay it. And I said, if
Speaker 4: you were offering this for fourteen five or fifteen grand,
Speaker 4: where did the price of thirty two thousand come in?
Speaker 4: And they said, well, we made We gave her the
Speaker 4: price and she accepted it, and I said, well that's wrong,
Speaker 4: and she didn't know what she was buying. On top
Speaker 4: of that, She bought every bit of credit, life and disability.
Speaker 4: You could get every kind of add on you could buy,
Speaker 4: you know, like mop and glow. We call it paint protecting,
Speaker 4: fabric protectant, windshield glass protection, all of the crap. This
Speaker 4: woman walked out of there with a packed deal of
Speaker 4: thirty two grand. We undid the deal, but at the
Speaker 4: time the guy basically said, we're not doing anything wrong.
Speaker 4: She was willing to pay it because she was stupid.
Speaker 4: She was stupid. We had another stupid person go to charity.
Speaker 4: Excuse me, what was the name of it. It was
Speaker 4: a Dodge dealer. They're out of business. It was the
Speaker 4: Fitzgerald family up north. I forget the name of the
Speaker 4: Dodge dealer. They lost their dealership. They were so bad.
Speaker 4: It was the Fitzgerald family, I remember the name. They
Speaker 4: were taking advantage like that all the time of people.
Speaker 4: If people came in that were intellectually challenged, they looked
Speaker 4: at it as extra profit. Now you may be sitting
Speaker 4: there thinking, Tom, what am I supposed to do If
Speaker 4: somebody wants to buy something and they're willing to pay
Speaker 4: a certain price, what am I supposed to do? Not
Speaker 4: sell it to them? I think that we have an
Speaker 4: obligation to look at who we're doing business with and
Speaker 4: to make discernments and judgments. I do financial advisement, you know,
Speaker 4: Wave eight wealth management. If someone came to me and
Speaker 4: I thought they were dim witted and I could take
Speaker 4: advantage of them, and they want to invest in something
Speaker 4: that pays you know, a lot, you know that, I
Speaker 4: don't know. We don't make commission anyway, So but they
Speaker 4: want to invest with and I didn't think it was wise,
Speaker 4: and I thought maybe they should have something more conservative,
Speaker 4: but I talk into something high risk because they're dim witted.
Speaker 4: I think that any we have a responsibility to our
Speaker 4: fellow man. That might sound old fashioned, but I truly
Speaker 4: believe that. And I don't know if a government can
Speaker 4: even make a law that way. But there are take
Speaker 4: there are laws now for taking advantage for people at risk,
Speaker 4: but they're hazy. They don't deal with cars, and they
Speaker 4: don't deal with everyday practical things. More and more people
Speaker 4: are taking advantage by car dealers than any other segment.
Speaker 4: Any other segment car dealers, and then in the retirement realm,
Speaker 4: people who sell one product and one product alone. Beware
Speaker 4: of any financial advisor or any person in finance or
Speaker 4: in retirement that sells one product because they must sell
Speaker 4: that one product doesn't have standard reason. Now, some of
Speaker 4: them are nice enough and good enough to say this
Speaker 4: product is not appropriate for you.
Speaker 5: But there are others.
Speaker 4: Who when you go to them, they're going to sell
Speaker 4: you that one product if their life depends on it. Beware.
Speaker 4: I'm Tom Martinez. We have more coming up. Go with
Speaker 4: a sure thing Denver's Best Roofer Excelroofing dot com. You
Speaker 4: don't pay a cent until you're content. Time for an
Speaker 4: insurance checkup free, no obligation. In comparison, call Compass Insurance
Speaker 4: paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three all three seven to seven to
Speaker 4: one help. You'll think you're his only customer when you
Speaker 4: choose Frank durand the real Estate Man dot com to
Speaker 4: list your home with Remax Alliance three all three nine
Speaker 4: two zero sixteen twenty two Frank durand the real Estate
Speaker 4: Man dot com. He'll do a market evaluation of your home.
Speaker 4: If you're thinking about selling, he can go in and
Speaker 4: do an analysis of what you'll net on that house
Speaker 4: based on Comp's neighborhoods supplying demand interest rates, all of that.
Speaker 4: Frank will do it all free of charge, complimentary, whether
Speaker 4: you use him to list it eventually or not. He really,
Speaker 4: honest to God, does a great job and expects nothing
Speaker 4: in return. Frank durandirealestate Man dot Com three oh three
Speaker 4: nine two zero sixteen twenty two. All right, listen, I
Speaker 4: want to recap what I call Boso of the day,
Speaker 4: and I'm calling Boso of the day today Nash at
Speaker 4: car Pros in Golden and here's basically the story. Amy
Speaker 4: in January paid fifty six sixty eight for a US
Speaker 4: twenty eleven BMW three thirty five I at car Pros
Speaker 4: and Golden. She took a road trip to North Carolina
Speaker 4: and in less than thirty days she experienced a complete breakdown.
Speaker 4: She heard knocking, showing codes, blah blah blah. She discovered it.
Speaker 4: She discovered online that this car was salvaged according to her,
Speaker 4: that's what she said, or branded. We verified that one
Speaker 4: of these services do show a branded title. We're a
Speaker 4: little hazy on what the branding is for, but it
Speaker 4: is branded. Deputy d contacted Nash over at car Pros
Speaker 4: to try to get a resolution because it was never
Speaker 4: disclosed to Amy that this was a branded Titlela. Yes,
Speaker 4: it's a title with a problem. That's the easiest way
Speaker 4: of putting it. It's either a fud, flood, hail damage, salvage.
Speaker 4: It's it's a title with a problem, and it's called
Speaker 4: flagged or branded. Thank you. D you read that? In
Speaker 4: Colorado that must be disclosed on a car deal.
Speaker 7: Yeah, there's. The state publishes a special form that the
Speaker 7: dealer fills out and gives to the consumer. I saw
Speaker 7: the form, I read it, and there are numerous reasons
Speaker 7: that the car. So my understanding of the branded title
Speaker 7: is kind of not as bad as a salvage title.
Speaker 4: Right, although a salvage is considered a branded title as well.
Speaker 7: Yeah, yeah, it might be. Yeah, I just I didn't
Speaker 7: read the distinction between the two, except for the branded
Speaker 7: title is less serious, like like haldo mileage, unknown, hail damage,
Speaker 7: you know, stuff like that. But it wasn't necessarily total
Speaker 7: out previously.
Speaker 4: Not from a wreck, right, Yeah, And so salvage usually
Speaker 4: denotes a wreck that was rebuilt. Usually that's what salvage
Speaker 4: usually means that the insurance company sold it as parts
Speaker 4: and then somebody rebuilt it, whereas A branded title could
Speaker 4: be that the car's running perfectly, but it's too expensive
Speaker 4: to fix it has hail damage all over it. That
Speaker 4: could be branded. A flooded car could be branded. So
Speaker 4: in any case, they wouldn't talk about it. They were
Speaker 4: very coy and basically we believe they should be avoided.
Speaker 4: That's car Pros. Here's their number. Seven to zero nine
Speaker 4: nine nine, nineteen fifteen. Should tell him you heard about
Speaker 4: him here seven to zero nine nine nine, nineteen fifteen.
Speaker 4: That's car Prosen in Golden By the way, I'm Tom Martinez.
Speaker 5: Save all your problems for me.