WEBVTT 1 00:00:00.320 --> 00:00:10.519 Yeah, ripped up needed by, so you don't have the. 2 00:00:12.519 --> 00:00:16.719 Come running just as fast as we can. Show Shooter's 3 00:00:16.800 --> 00:00:20.160 gonna help come Man. 4 00:00:19.640 --> 00:00:26.079 Dix is the Troubleshooter Show. No, Tom Martine, Hey. 5 00:00:25.920 --> 00:00:28.079 Hey, hey Tom Martina here, welcome to the show. Three 6 00:00:28.160 --> 00:00:30.519 oh three seven one three talk seven one three eight 7 00:00:30.519 --> 00:00:33.320 two five five. We're here to help you solve your problems, 8 00:00:33.359 --> 00:00:35.960 answer questions, take complaints, make life a little easier. Let's 9 00:00:35.960 --> 00:00:38.159 do it as we've doing it for forty five years. 10 00:00:38.520 --> 00:00:43.039 We have here in the UH in the satellite home. 11 00:00:43.159 --> 00:00:46.200 We have a deputy d and I have also a 12 00:00:46.280 --> 00:00:48.359 guest today i'll introduce in a minute. Here we're gonna 13 00:00:48.359 --> 00:00:51.320 be talking a little bit about roofing and and also 14 00:00:51.479 --> 00:00:54.679 I think we can maybe talk about a car giveaway. 15 00:00:55.840 --> 00:01:01.240 Studio Doc and BO Deputy Doc and BO deputies Doc 16 00:01:01.280 --> 00:01:02.719 in Bow. Which one do you like that? 17 00:01:02.840 --> 00:01:07.159 Studio? I like Deputy Bow better. 18 00:01:07.439 --> 00:01:08.040 I like Doc. 19 00:01:08.280 --> 00:01:09.319 I'm just kidding Doc. 20 00:01:09.560 --> 00:01:13.519 I'm just kidding Bow. I had Doc. Doc's a lot better. No, 21 00:01:13.680 --> 00:01:16.280 I don't know. It depends on who's listening. Take your 22 00:01:16.319 --> 00:01:19.760 headphones off. Really, it depends what kind of case it is. 23 00:01:19.879 --> 00:01:23.159 I've learned. Hey, Mark, are you going to be put 24 00:01:23.159 --> 00:01:24.959 your money where your mouth is. By the way, are 25 00:01:24.959 --> 00:01:33.079 you gonna activate a camera or not? Many? And he I, 26 00:01:33.920 --> 00:01:36.159 he's not feeling like give me, give me, give me, 27 00:01:36.359 --> 00:01:38.159 give me. After the first break. 28 00:01:39.159 --> 00:01:40.680 Let me ask you this, how much weight have you 29 00:01:40.719 --> 00:01:41.280 lost so far? 30 00:01:41.640 --> 00:01:42.920 I've lost a ton man. 31 00:01:43.079 --> 00:01:46.000 In fact, uh, I'll tell you what's really crazy on 32 00:01:46.040 --> 00:01:51.120 this medication in Denver region. So for the last three 33 00:01:51.239 --> 00:01:54.159 days I decided I was gonna fast. I'm trying to 34 00:01:54.200 --> 00:01:57.079 like kick in that final ten or twelve pounds. So 35 00:01:57.239 --> 00:02:01.519 literally I've eaten maybe, god man, maybe one hundred calories 36 00:02:02.040 --> 00:02:05.319 and going on my third day, I do not feel hungry. 37 00:02:05.519 --> 00:02:06.799 It's nuts, man. 38 00:02:08.360 --> 00:02:08.680 It is. 39 00:02:08.759 --> 00:02:11.599 It gets pretty crazy, doesn't it. I mean, I guess 40 00:02:11.680 --> 00:02:14.919 when you have that, what can I say? When you 41 00:02:15.080 --> 00:02:15.800 let me just turn that? 42 00:02:15.840 --> 00:02:16.159 Okay? 43 00:02:16.280 --> 00:02:19.159 So when you have that, that craving that goes away. 44 00:02:19.520 --> 00:02:22.360 I mean I can tell people it's funny. I don't 45 00:02:22.360 --> 00:02:24.719 know if this has happened to you guys, but I'm 46 00:02:24.800 --> 00:02:26.840 driving down the street and I see my neighbor putting 47 00:02:26.840 --> 00:02:28.919 out the trash and he's a shadow of himself. 48 00:02:29.520 --> 00:02:30.159 I can tell. 49 00:02:30.479 --> 00:02:32.960 I can just tell because he's always been fat, always, 50 00:02:33.159 --> 00:02:36.960 never and now he's a shadow, literally a shadow of himself. 51 00:02:37.000 --> 00:02:39.479 His clothes are hanging off him, and I can tell 52 00:02:39.520 --> 00:02:43.840 he's on it. I can people. People will say to me, hey, 53 00:02:44.080 --> 00:02:47.800 we're talking about the weight loss, Michae O'Malley's chiming in 54 00:02:47.840 --> 00:02:49.960 from petrolley roofing in Colorado. 55 00:02:49.560 --> 00:02:51.439 Springs, Mike, have you do you know what I mean? 56 00:02:51.479 --> 00:02:55.560 The weight loss or bothide? 57 00:02:55.840 --> 00:02:58.639 Yeah, I mean I saw Jim gaff again the other day, right, 58 00:02:58.719 --> 00:02:59.840 and believe he's. 59 00:02:59.680 --> 00:03:02.000 A He does a whole joke on the whole stuff 60 00:03:02.039 --> 00:03:03.840 on it, Like he says, should I get rid of 61 00:03:03.840 --> 00:03:04.719 my big clothes or not? 62 00:03:04.840 --> 00:03:06.479 He says, but my big closer in there. 63 00:03:06.319 --> 00:03:10.759 Saying, don't do it. You're gonna need me again. I mean, 64 00:03:10.960 --> 00:03:16.439 he's such a funny guy anyway, Mark they pray about Listen. 65 00:03:16.719 --> 00:03:19.680 What drives me nuts is some people that it's evident 66 00:03:19.759 --> 00:03:22.759 they're on it, just like gaffigin. I mean, there's no 67 00:03:22.840 --> 00:03:26.560 way this guy just started eating right and doing everything right. 68 00:03:27.000 --> 00:03:29.080 But it's crazy. I'm the first to admit. 69 00:03:29.159 --> 00:03:31.439 I'm like, hey, I basically I'm on these meds and 70 00:03:31.479 --> 00:03:34.759 I'm losing weight. But there's so many people you go, oh, 71 00:03:34.879 --> 00:03:37.319 you look really good. They'll never mention it. They like 72 00:03:37.560 --> 00:03:40.919 they think it's evil or they're trickings nature or something. 73 00:03:42.479 --> 00:03:45.800 Yeah, yeah, yeah, Amy, let's talk. 74 00:03:47.080 --> 00:03:47.520 Amy. 75 00:03:47.800 --> 00:03:52.039 Uh, she had This was a really weird situation. Amy. 76 00:03:52.400 --> 00:03:53.599 I'm trying to find your call. 77 00:03:54.159 --> 00:03:56.800 But you called in about your car because didn't it 78 00:03:56.840 --> 00:03:59.520 have a salvage title on it? 79 00:04:00.080 --> 00:04:02.960 I wasn't aware of it until after I ran my 80 00:04:03.080 --> 00:04:05.120 Vin number and it did. 81 00:04:05.759 --> 00:04:08.439 So you say, when it was purchased, they never told 82 00:04:08.439 --> 00:04:08.759 you this? 83 00:04:10.000 --> 00:04:13.120 No, And I actually I showed my paperwork to Kevin 84 00:04:13.560 --> 00:04:16.240 and it didn't disclose in there anywhere that it was 85 00:04:16.360 --> 00:04:18.560 a junk salvage title. 86 00:04:20.040 --> 00:04:22.680 Now, the reason we had you go to Kevin was saying, look, 87 00:04:22.720 --> 00:04:25.800 it might be salvage, but it doesn't necessarily mean it's junk. 88 00:04:26.519 --> 00:04:28.759 Or is it it is? 89 00:04:29.040 --> 00:04:29.160 So? 90 00:04:29.199 --> 00:04:31.959 What did he think he's got a lower? 91 00:04:33.439 --> 00:04:39.600 Is this the twenty eleven Beamer right three point thirty five? I? Yes, 92 00:04:39.800 --> 00:04:42.360 car pro sold it to you. Did we get out 93 00:04:42.399 --> 00:04:45.120 the codes that were showing? Did we get a copy 94 00:04:45.160 --> 00:04:46.399 of the paperwork? Yes? 95 00:04:46.519 --> 00:04:46.759 Or no? 96 00:04:46.879 --> 00:04:50.120 Because I bet it. Deputy I believe Deputy Dollar was 97 00:04:50.160 --> 00:04:52.360 going to work on this. But Kevin Caulkin looked at it. 98 00:04:52.560 --> 00:04:54.480 What did Kevin say about the car? Should we get 99 00:04:54.519 --> 00:04:57.800 Kevin on to talk to technology the technical details here 100 00:04:58.319 --> 00:04:59.399 or do you know we could? 101 00:05:00.240 --> 00:05:02.959 We could, because when I pulled in, he just said, oh, 102 00:05:03.000 --> 00:05:05.759 that doesn't sound good, and I was like, I was 103 00:05:05.839 --> 00:05:07.800 kind of I don't know. 104 00:05:10.000 --> 00:05:13.000 Did we ever get a copy though, of an actual deal. 105 00:05:14.480 --> 00:05:17.079 I have the I have the paperwork on me, so 106 00:05:17.199 --> 00:05:18.040 I mean I send it? 107 00:05:18.079 --> 00:05:20.759 Can you send it over to help a troubleshooter dot com? 108 00:05:20.800 --> 00:05:22.319 I want to look at it seriously? 109 00:05:22.800 --> 00:05:23.959 Yes, yes I can. 110 00:05:25.800 --> 00:05:26.959 Now have you. 111 00:05:26.920 --> 00:05:28.120 Contacted the dealer? 112 00:05:28.600 --> 00:05:31.759 Have you contacted the dealer since you found out it 113 00:05:31.800 --> 00:05:32.680 was Salvage? 114 00:05:34.120 --> 00:05:34.319 Yes? 115 00:05:34.399 --> 00:05:36.800 I did, and I asked him. I said, I was 116 00:05:36.839 --> 00:05:38.920 going to give you one last chance to try to 117 00:05:39.240 --> 00:05:41.360 help me out because when I called. 118 00:05:41.160 --> 00:05:44.920 Him with your what did the dealer say? What did 119 00:05:44.920 --> 00:05:48.600 the dealer say when you said you said it was Salvage? 120 00:05:49.319 --> 00:05:52.040 He said he's done. He hasn't done anything that's outside 121 00:05:52.040 --> 00:05:52.439 of the law. 122 00:05:54.240 --> 00:05:56.000 Well, if he didn't disclose it was. 123 00:05:56.319 --> 00:05:59.959 If he didn't disclose it was a branded title, We'll 124 00:06:00.120 --> 00:06:02.319 help you go directly to the dealer board and we'll 125 00:06:02.360 --> 00:06:04.720 light these guys on fire because they have to. But 126 00:06:04.839 --> 00:06:07.720 I'm not certain they didn't. I need to see the paperwork. 127 00:06:08.639 --> 00:06:11.639 Yeah. Yeah, they could have snuck it through Amy. They 128 00:06:11.680 --> 00:06:14.279 could have snuck it through on you, you don't sound 129 00:06:14.319 --> 00:06:17.560 like you're very you know, we're very savvy when it 130 00:06:17.600 --> 00:06:18.639 came to car deals. 131 00:06:18.639 --> 00:06:19.759 So it's possible. 132 00:06:20.759 --> 00:06:25.600 But I want to ask something this salvage title, How 133 00:06:25.600 --> 00:06:26.720 did you discover it? 134 00:06:28.319 --> 00:06:32.160 There's an app it's called bumper and you just put 135 00:06:32.160 --> 00:06:34.879 your ven number in and it does a search and 136 00:06:34.920 --> 00:06:36.879 it comes back with detailed history. 137 00:06:38.879 --> 00:06:41.439 Okay, Now, did you get a car fax on this 138 00:06:41.560 --> 00:06:42.040 as well? 139 00:06:43.199 --> 00:06:46.839 I didn't because I well, I was I was looking 140 00:06:46.839 --> 00:06:49.240 through vehicles and I had already ran too many car 141 00:06:49.319 --> 00:06:52.160 baxes on vehicles that I was interested in. So when 142 00:06:52.160 --> 00:06:54.519 I tried to run a car back, it wouldn't let me. 143 00:06:55.120 --> 00:06:57.279 And he didn't he didn't have one for me. 144 00:06:58.800 --> 00:07:04.439 Okay, So ottom line here is you have a salvage car. 145 00:07:04.519 --> 00:07:06.399 You found out when you put the name in there? 146 00:07:06.720 --> 00:07:09.519 And what is the history of the vehicle? The actual 147 00:07:09.639 --> 00:07:10.959 history go over that for me. 148 00:07:12.199 --> 00:07:15.040 And the actual history of the vehicle is it was 149 00:07:15.399 --> 00:07:20.120 originally solo for Hamm. Let me pull up the ad. 150 00:07:22.439 --> 00:07:23.839 When did it get salvaged? 151 00:07:25.560 --> 00:07:26.680 It got salvaged. 152 00:07:27.240 --> 00:07:28.759 Well, one mark, one step out of time. 153 00:07:28.800 --> 00:07:30.879 I want her to go through the whole Hold on, Amy, 154 00:07:30.920 --> 00:07:32.639 I want you to go through the whole history of 155 00:07:32.639 --> 00:07:36.399 the car. When was it purchase new? Oh no, this 156 00:07:36.439 --> 00:07:39.240 is twenty eleven. Never mind, never mind. I just need 157 00:07:39.279 --> 00:07:42.360 to know the recent history, the last few years, the 158 00:07:42.399 --> 00:07:43.199 last few years. 159 00:07:43.240 --> 00:07:48.360 Okay, so this is actually history. There's none salvash records. 160 00:07:48.439 --> 00:07:51.600 There's two U two. 161 00:07:52.160 --> 00:07:52.680 When was that? 162 00:07:52.920 --> 00:07:59.959 Well, I'm sorry, when was that? That's salvage salvage Salva 163 00:08:00.040 --> 00:08:04.120 which was October first of twenty twenty. 164 00:08:03.879 --> 00:08:08.240 Four, So that's when the salvage title was issued. 165 00:08:09.240 --> 00:08:12.079 Yes, and it was junken show. 166 00:08:14.639 --> 00:08:16.959 And did does this show that they bought it from 167 00:08:17.079 --> 00:08:18.480 my car Pros? 168 00:08:20.120 --> 00:08:25.560 They bought it from so SO Parts so Part Inc. 169 00:08:26.959 --> 00:08:29.079 Yeah, that's like a junkyard based salvage. 170 00:08:29.160 --> 00:08:30.240 Is that the salvage yard? 171 00:08:30.839 --> 00:08:34.840 Yeah? Co Parts is a huge nationwide auction yard that 172 00:08:35.120 --> 00:08:36.240 sells total. 173 00:08:35.960 --> 00:08:40.120 Cars, So co Parts So the dealer car Pros bought 174 00:08:40.159 --> 00:08:44.840 it directly from CO Parts that. 175 00:08:46.480 --> 00:08:48.720 I'm not sure it doesn't. 176 00:08:49.279 --> 00:08:51.240 Well, then what's CO Part have to do with anything? 177 00:08:51.639 --> 00:08:53.399 What does CO Part have to do with anything? They're 178 00:08:53.440 --> 00:08:58.200 the ones that seld the salvaged vehicle. Tom, they sold 179 00:08:58.240 --> 00:09:02.159 it to who to some to R and it's CO 180 00:09:02.320 --> 00:09:04.320 Parts co Part co Part. 181 00:09:04.480 --> 00:09:06.799 Yeah, they're a chinormous company. 182 00:09:07.080 --> 00:09:08.080 Who did they sell it to. 183 00:09:08.679 --> 00:09:11.080 I'm trying to find the where it went from October 184 00:09:11.080 --> 00:09:12.399 twenty twenty four onward? 185 00:09:12.480 --> 00:09:13.360 Where did it go? 186 00:09:15.720 --> 00:09:16.120 He on? 187 00:09:16.120 --> 00:09:19.879 One second, Farmer, I'm gonna I'm. 188 00:09:19.799 --> 00:09:22.000 Gonna take a break. You hold on, No, no, you 189 00:09:22.039 --> 00:09:24.919 hold on, Please hold on. Kelly get that in now 190 00:09:25.039 --> 00:09:28.120 from her. Yes, we'll get that info. But I want 191 00:09:28.120 --> 00:09:31.440 to know where did it go? It was salvaged. Co 192 00:09:31.600 --> 00:09:35.080 Part picks it up as salvage. Where did co Parts 193 00:09:35.120 --> 00:09:38.480 sell it? I need to know if possibly the car 194 00:09:38.600 --> 00:09:39.960 dealer was also duped. 195 00:09:40.320 --> 00:09:41.159 It can happen. 196 00:09:41.879 --> 00:09:45.000 I'm Tom Martino three oh three seven one three talk 197 00:09:45.039 --> 00:09:46.919 seven one three eight two five five. 198 00:09:47.519 --> 00:09:49.080 What can I say about water? 199 00:09:49.399 --> 00:09:52.440 It's the essence of our our life basically, and if 200 00:09:52.480 --> 00:09:54.679 you have the if you have bad water, you're never 201 00:09:54.759 --> 00:09:58.480 going to be healthy. Seriously, get the best water, the 202 00:09:58.519 --> 00:10:02.240 best treated water, anywhere, for the lowest price anywhere. 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Hi Tom Martino here three three seven one 219 00:11:07.720 --> 00:11:10.519 three talk three oh three seven three eight two five five. 220 00:11:10.519 --> 00:11:13.799 I just texted something funny or instant messaged my YouTube 221 00:11:13.840 --> 00:11:16.679 warns and I said, Hey, you more nons. 222 00:11:17.320 --> 00:11:18.559 So who's the moro on there? 223 00:11:18.639 --> 00:11:18.840 Hey? 224 00:11:20.279 --> 00:11:23.440 Kevin Colkin is a shared in auto tech. He's one 225 00:11:23.440 --> 00:11:27.200 of our car experts. I call him Uncle Kevin. When 226 00:11:27.240 --> 00:11:28.879 you see him, you'll know why he's just a big 227 00:11:28.919 --> 00:11:32.519 friendly guy. Hey, uncle Kevin, what about Amy and her car? 228 00:11:32.879 --> 00:11:35.360 You know she bought a salvage car. Didn't realize it. 229 00:11:35.559 --> 00:11:37.679 What did you tell us what you saw when you 230 00:11:37.720 --> 00:11:39.919 looked at the paperwork first, and then we'll go to 231 00:11:39.960 --> 00:11:40.279 the car. 232 00:11:40.799 --> 00:11:43.639 The titles showed that it was State Farm Insurance sold 233 00:11:43.639 --> 00:11:45.480 it through co part. I didn't see any of the 234 00:11:45.480 --> 00:11:46.600 assignments on the back. 235 00:11:46.679 --> 00:11:48.960 Wait wait, wait, wait, where where did you see that? 236 00:11:49.360 --> 00:11:50.399 Where did you see that? 237 00:11:51.200 --> 00:11:54.879 He brought paperwork in with the bill of sayes state Farm? 238 00:11:55.360 --> 00:11:56.879 State Farm sold it to. 239 00:11:58.559 --> 00:12:02.720 Co part Probably sold it true copack. They're they're an 240 00:12:02.759 --> 00:12:04.600 agent of insurance company. 241 00:12:06.120 --> 00:12:08.039 Okay, So State Farm was the show. 242 00:12:09.679 --> 00:12:13.559 And is it called co parts or copack or what both? 243 00:12:13.600 --> 00:12:14.679 I've heard it both ways? 244 00:12:14.720 --> 00:12:17.759 But co parts yeah, co part? 245 00:12:18.080 --> 00:12:20.879 So and who did it get sold to? She has? 246 00:12:21.639 --> 00:12:23.200 Well, I don't remember on the back? 247 00:12:23.279 --> 00:12:26.039 Wait wait, wait, wait, what what about the title she has? 248 00:12:26.080 --> 00:12:26.600 What about that? 249 00:12:27.679 --> 00:12:30.519 Look on the back and the assignment should say which 250 00:12:30.559 --> 00:12:33.679 dealer bought it from? State Farm? 251 00:12:34.039 --> 00:12:35.960 Wait on her title? 252 00:12:37.080 --> 00:12:39.559 She doesn't have. She didn't do the paperwork with the 253 00:12:39.639 --> 00:12:42.799 state yet, that's the paperwork the dealer provided her. 254 00:12:44.919 --> 00:12:49.759 So the old dealer provided her with the old title, 255 00:12:50.200 --> 00:12:52.320 and on the back of that title there's a. 256 00:12:52.320 --> 00:12:55.159 Chain okay, chain of ownership. Amy, do you have the 257 00:12:55.200 --> 00:12:55.840 old title? 258 00:12:57.480 --> 00:12:59.080 I have the title that they gave me. 259 00:12:59.559 --> 00:13:01.399 Yes, yeah, okay. 260 00:13:01.480 --> 00:13:04.240 On the back of it, it shows where that car 261 00:13:04.320 --> 00:13:09.039 came from. Yes, what does it say? 262 00:13:10.879 --> 00:13:16.000 It says on November nineteenth of twenty four, farmer's insurance exchanged, 263 00:13:16.519 --> 00:13:20.480 and then ten fifteen, twenty four came from Copart Auto 264 00:13:20.600 --> 00:13:24.799 Auctions and then on January twenty ninth of twenty five 265 00:13:25.759 --> 00:13:28.840 Star Pro That's the day I've bought it. So I'm 266 00:13:28.840 --> 00:13:30.240 not sure what day they got it. 267 00:13:30.279 --> 00:13:35.000 But okay, so they got it from Does it show 268 00:13:35.200 --> 00:13:41.080 the actual dealer car Pros on it? Yes, and it 269 00:13:41.159 --> 00:13:43.200 says car Pros bought it from Copart. 270 00:13:44.679 --> 00:13:48.799 Well no car promoters on a yes, cope, it stamps 271 00:13:48.879 --> 00:13:50.600 Copart Auto Auctions. 272 00:13:51.279 --> 00:13:56.200 I got it. So car Pros bought it at the auction, yes. 273 00:13:56.120 --> 00:13:57.120 Out of Salvage auction. 274 00:13:57.279 --> 00:14:01.799 Yes, exactly, So they can't say they didn't know it. 275 00:14:02.759 --> 00:14:02.960 Yep. 276 00:14:03.320 --> 00:14:07.759 Right, that's why she should get in touch with this car. 277 00:14:07.879 --> 00:14:14.159 Right now, here's the most important thing. Make you know salvage. Okay, 278 00:14:14.159 --> 00:14:16.799 it's a bad idea. In my opinion, it can be compromised, 279 00:14:17.120 --> 00:14:19.000 it can be a bad car, it can be unsafe, 280 00:14:19.039 --> 00:14:24.200 but not every single salvage, recovered and restored car in 281 00:14:24.240 --> 00:14:27.240 the world is a piece of trash. Kevin, we have 282 00:14:27.279 --> 00:14:30.759 to admit there are rare cases where someone will take 283 00:14:31.200 --> 00:14:36.200 a salvaged car and make it perfect. Okay, it's still salvage, 284 00:14:36.559 --> 00:14:38.000 but it's it's a good car. 285 00:14:38.440 --> 00:14:39.759 What is the case here? 286 00:14:40.720 --> 00:14:44.039 I'm waiting with baited breath because really the real issue 287 00:14:44.080 --> 00:14:47.519 here is not so much it's it's well, it is 288 00:14:47.559 --> 00:14:50.559 an issue. They didn't disclose it. But what if what if? 289 00:14:50.559 --> 00:14:55.360 You guys, I'm actually looking at her contract and it 290 00:14:55.440 --> 00:15:01.360 says other material understandings and integrated documents please see attached 291 00:15:01.399 --> 00:15:04.440 sales contract disclosure statement. 292 00:15:04.639 --> 00:15:12.240 Where is that? Because that I did not receive. So 293 00:15:12.320 --> 00:15:16.399 are you saying, mark that might be where they disclosed it. Well, 294 00:15:16.440 --> 00:15:16.840 I don't know. 295 00:15:16.879 --> 00:15:20.960 I've never seen it used anywhere else. So yeah, that's exactly. 296 00:15:21.279 --> 00:15:26.080 It's something negative. It's a disclosure statement. As I was 297 00:15:26.120 --> 00:15:27.759 getting to, no. 298 00:15:27.759 --> 00:15:33.600 Matter what what really matters is the shape of the car. Kevin, 299 00:15:34.480 --> 00:15:38.720 drum roll respected the car. What did you find, sir? 300 00:15:39.799 --> 00:15:41.039 The engine's blown. 301 00:15:42.440 --> 00:15:47.440 Damn. What about the body? It's just what about the 302 00:15:47.480 --> 00:15:50.039 body of the car? How is it? 303 00:15:50.039 --> 00:15:52.639 It's not terrible. You can see different paint, you know, 304 00:15:52.720 --> 00:15:55.080 different shades on different panels and stuff. So it's had 305 00:15:55.120 --> 00:15:55.679 a little work. 306 00:15:55.759 --> 00:15:59.320 But what about the frame, Kevin, what about the frame? 307 00:16:00.200 --> 00:16:02.200 No, no obvious damage in the front. 308 00:16:02.960 --> 00:16:08.159 Okay, So the engine is blown and can you say why? 309 00:16:08.480 --> 00:16:10.759 Well, she said it had overheated a couple times, and 310 00:16:10.840 --> 00:16:13.120 I think that was probably the cause of the overheating. 311 00:16:14.000 --> 00:16:17.000 Did you so what did you actually do to I mean, 312 00:16:17.039 --> 00:16:20.360 if the engine's blown, did you go further or just 313 00:16:20.720 --> 00:16:22.799 what determined the engine was blown to you? 314 00:16:22.879 --> 00:16:23.559 Yeah, there's not. 315 00:16:23.559 --> 00:16:24.679 Much to do at this point. 316 00:16:24.720 --> 00:16:27.159 The noises that it makes when it starts are very 317 00:16:27.240 --> 00:16:28.159 very obvious. 318 00:16:28.600 --> 00:16:31.799 Yeah, there's okay, so it's still running. Yeah, what do 319 00:16:31.840 --> 00:16:33.360 you think it is on the engine? 320 00:16:34.519 --> 00:16:37.720 Oh, it's Rod's it's lower end noise. It's major noise. 321 00:16:37.759 --> 00:16:40.759 It's not How much will that cost on that car? 322 00:16:41.000 --> 00:16:43.720 How much will that cost to rebuild a twenty eleven 323 00:16:43.840 --> 00:16:45.000 BMW engine? 324 00:16:45.679 --> 00:16:45.879 Yeah? 325 00:16:45.960 --> 00:16:48.279 Ten grand, twelve grand something in there. 326 00:16:48.080 --> 00:16:51.559 For you, Deputy d had something you wanted to say. 327 00:16:51.720 --> 00:16:53.799 Yeah, hey, guys, while you were having that discussion. I 328 00:16:53.840 --> 00:16:57.559 went to Copart's website to see if all their cars 329 00:16:57.600 --> 00:17:01.799 are salvage and no, it's says a Copart is the 330 00:17:01.840 --> 00:17:07.039 premier online wholesale vehicle auction service for clean title cars. Well, okay, 331 00:17:07.119 --> 00:17:09.039 we don't know that it's been salvaged. 332 00:17:09.160 --> 00:17:10.680 No, they do know it's salvaged. 333 00:17:11.079 --> 00:17:13.640 No, all she knows is that it was sold by copart. 334 00:17:13.880 --> 00:17:15.480 No, I think she verified. 335 00:17:15.559 --> 00:17:17.480 Did you verify it with salvage or not? 336 00:17:21.079 --> 00:17:23.519 She said, carfax shows it is salvaged. 337 00:17:23.839 --> 00:17:25.759 Hey, I'm looking at the disclosure. 338 00:17:25.880 --> 00:17:26.720 We have a car fax. 339 00:17:26.839 --> 00:17:29.519 Yeah, but but it still was listed as a salvage. 340 00:17:29.519 --> 00:17:30.200 I don't understand. 341 00:17:30.279 --> 00:17:32.160 But kere saying, we don't know it's a salvage. We 342 00:17:32.200 --> 00:17:34.480 do know it's a salvage now. But Kevin said, the 343 00:17:34.599 --> 00:17:37.400 carfax lists that a salvage. But Amy said she did 344 00:17:37.440 --> 00:17:40.880 not pull a car fax. She went to hold on, 345 00:17:41.519 --> 00:17:43.880 I'm getting dizzy here, Dan, what difference does it make? 346 00:17:44.200 --> 00:17:47.160 We were asking is the car salvage or not? The 347 00:17:47.240 --> 00:17:51.319 answer is yes, it's salvage based on what based on carfax? 348 00:17:53.160 --> 00:17:54.920 We don't have a car carfax. 349 00:17:55.440 --> 00:17:57.119 We don't take a carfax for this car. 350 00:17:58.079 --> 00:18:00.920 Hold on, Okay, because you don't get a car fax 351 00:18:01.000 --> 00:18:02.640 doesn't mean one doesn't exist. 352 00:18:02.759 --> 00:18:06.519 So yeah, but so that we don't know if it's salvaged. 353 00:18:06.599 --> 00:18:09.480 I agree with d We have no idea. Kevin just 354 00:18:09.680 --> 00:18:14.680 said he looked at it. Okay, Kevin, did you look 355 00:18:14.720 --> 00:18:15.440 at the car facts? 356 00:18:15.480 --> 00:18:16.039 Or am I wrong? 357 00:18:16.920 --> 00:18:17.400 I did not? 358 00:18:17.680 --> 00:18:19.880 Kevin me, she pulled a car fact. She pulled a 359 00:18:19.960 --> 00:18:23.039 car facs after the fact. 360 00:18:22.559 --> 00:18:25.680 So everything is contingent on she told us, So we 361 00:18:25.759 --> 00:18:32.119 didn't actually see it, Okay, correct, So Amy, how can 362 00:18:32.160 --> 00:18:34.119 you prove to us it's a salvage. 363 00:18:35.279 --> 00:18:38.000 I'm trying to screenshot it right now so I can 364 00:18:38.039 --> 00:18:40.640 email you detailed report. 365 00:18:40.920 --> 00:18:43.559 Hey, Mark, can't we pull a carfax on it right now? 366 00:18:43.799 --> 00:18:47.200 Or Kevin? Kevin? 367 00:18:47.599 --> 00:18:49.480 Can you do it and I'll reimburse you. Kevin? 368 00:18:50.400 --> 00:18:50.640 Sure? 369 00:18:52.720 --> 00:18:56.160 And here's here's the deal on the disclosure, Guys, I 370 00:18:56.200 --> 00:19:01.519 don't see anything the disclosure, nothing about it being salvaged. 371 00:19:02.880 --> 00:19:03.240 All right? 372 00:19:03.279 --> 00:19:07.400 Hold on, as I said Dmitri. Dmitri pointed out that 373 00:19:07.400 --> 00:19:11.039 that copart sells all kinds of cars. And then I 374 00:19:11.160 --> 00:19:14.960 found out I thought we had in hand a title 375 00:19:15.640 --> 00:19:19.039 the saying it was salvage. Kevin, was there any indication 376 00:19:19.200 --> 00:19:22.519 on that on anything you saw that said it was salvage. 377 00:19:23.319 --> 00:19:25.039 No, no, nothing. 378 00:19:25.079 --> 00:19:27.960 Okay, so we really okay, So if it turns out 379 00:19:28.039 --> 00:19:30.119 it is salvage, it is. If it isn't, it isn't, 380 00:19:30.160 --> 00:19:32.960 but we haven't verified it. That's what we're gonna do 381 00:19:33.000 --> 00:19:35.640 through Kevin right now. I'm Tom Martinez three oh three, 382 00:19:35.680 --> 00:19:38.359 seven to one three Talk seven one three A two 383 00:19:38.400 --> 00:19:43.000 five five. So we really do need to verify that. Also, Steven, 384 00:19:43.519 --> 00:19:46.160 you have a question about an SBA loan, We're gonna 385 00:19:46.160 --> 00:19:48.119 ask for your patience. I will get to you. Then 386 00:19:48.160 --> 00:19:51.759 we have petrolley roofing. Let's not forget them. Michael O'Malley 387 00:19:52.640 --> 00:19:54.880 and and uh we're going to talk about that coming 388 00:19:54.960 --> 00:19:57.400 up on the Troubleshooter Show three oh three seven to 389 00:19:57.400 --> 00:19:59.240 one three Talk seven one three eight two five five. 390 00:19:59.279 --> 00:20:01.279 I I'll remind you Fix at twenty four to seven 391 00:20:01.599 --> 00:20:04.319 is doing the extreme clean on acs right now. Two 392 00:20:04.359 --> 00:20:07.039 hours of service or refurbishing of that AC for just 393 00:20:07.079 --> 00:20:10.079 thirty nine bucks. It's unheard of. That's for new customers only. 394 00:20:10.480 --> 00:20:18.400 Fix myihome dot com go with a sure thing Denver's 395 00:20:18.440 --> 00:20:21.319 best roofer Excel Roofing dot com. You don't pay a 396 00:20:21.400 --> 00:20:27.519 cent until you're content. Time for an insurance check up 397 00:20:27.640 --> 00:20:31.680 free no obligation comparison call Compass Insurance paying too much 398 00:20:31.839 --> 00:20:34.759 your coverage at dozens of insurance companies find out now 399 00:20:34.839 --> 00:20:37.119 three all three seven to seven to one. Help. You'll 400 00:20:37.119 --> 00:20:39.880 think you're his only customer when you choose Frank durand 401 00:20:39.880 --> 00:20:42.359 the real estate man dot com to list your home 402 00:20:42.559 --> 00:20:45.720 with Remax Alliance three oh three nine two zero sixteen 403 00:20:45.799 --> 00:20:54.480 twenty two. All right, I'm Tom Martino, your troubleshooter. Uh, 404 00:20:54.680 --> 00:20:58.880 Uncle Kevin is running a vin on that a Carfax 405 00:20:58.960 --> 00:21:01.359 to see if we can vary it is a salvage. 406 00:21:01.559 --> 00:21:02.400 But I want to move on. 407 00:21:02.480 --> 00:21:04.680 I want to ask, So hang on, Amy, We'll come 408 00:21:04.720 --> 00:21:08.359 back to Steven. The SBA loan issue. What's happening with 409 00:21:08.400 --> 00:21:09.720 an SBA and loan? Steven? 410 00:21:09.799 --> 00:21:10.799 What can we do to help you? 411 00:21:12.400 --> 00:21:17.279 Well, here's mister fix it. Here's my question. Started it 412 00:21:17.319 --> 00:21:21.759 in September. Somebody stole my identity and took out a 413 00:21:21.799 --> 00:21:25.720 seventeen thousand dollars loan. I jumped through all the hoops 414 00:21:25.759 --> 00:21:26.319 they wanted. 415 00:21:26.799 --> 00:21:31.839 Wait, Steven, Stephen, Stephen, Steven Stephen, how did you find 416 00:21:31.960 --> 00:21:35.400 out that someone applied for a loan and got a 417 00:21:35.480 --> 00:21:36.680 loan in your name. 418 00:21:39.240 --> 00:21:44.000 The US Treasury started in September of last year. The 419 00:21:44.119 --> 00:21:48.200 US Treasury took out three hundred and forty four dollars 420 00:21:48.240 --> 00:21:51.559 for three months September, October November. 421 00:21:52.279 --> 00:21:55.880 I took out from where took out from where. 422 00:21:56.519 --> 00:21:59.720 My Social Security check got it? 423 00:22:00.240 --> 00:22:03.119 And did they tell you why they took it out? 424 00:22:05.000 --> 00:22:06.960 That's seventeen thousand dollars loan. 425 00:22:07.039 --> 00:22:07.880 I took a. 426 00:22:07.799 --> 00:22:08.400 Lot of phones. 427 00:22:08.440 --> 00:22:13.960 Okay, okay, find out. So the US Treasury took money 428 00:22:14.000 --> 00:22:18.839 from your Social Security check for a seventeen thousand dollars 429 00:22:18.920 --> 00:22:20.319 loan you supposedly made. 430 00:22:21.559 --> 00:22:22.359 That is correct? 431 00:22:23.519 --> 00:22:25.880 And what kind of a loan? Was that an SBA loan? 432 00:22:26.920 --> 00:22:28.319 Yes, it was SBA. 433 00:22:28.680 --> 00:22:29.559 It was what else? Did? 434 00:22:29.640 --> 00:22:29.759 Now? 435 00:22:30.680 --> 00:22:32.839 Continue with your story? What happened? 436 00:22:32.880 --> 00:22:33.039 Then? 437 00:22:34.680 --> 00:22:37.400 Last week I got a letter of absolution from the 438 00:22:37.480 --> 00:22:41.799 loan that my identity was stolen. But somebody owes me 439 00:22:42.000 --> 00:22:46.079 over one thousand dollars. Who do I go to the 440 00:22:46.279 --> 00:22:48.599 SBA or the US Treasury or who? 441 00:22:49.279 --> 00:22:52.160 Okay, hold on, that's a good question. So you're asking, 442 00:22:52.200 --> 00:22:53.480 how do you get reimbursed? 443 00:22:54.799 --> 00:22:56.640 That is correct for the money they took. 444 00:22:58.599 --> 00:23:01.000 Well, shouldn't the Social Secure already do that. If they 445 00:23:01.039 --> 00:23:03.519 did it by mistakes, shouldn't they just send you a credit? 446 00:23:05.480 --> 00:23:09.519 It's not the Social Security problem. They're doing what they're 447 00:23:09.599 --> 00:23:12.759 told to do by the US Treasury, I've found out. 448 00:23:13.000 --> 00:23:15.440 Yeah, but the US Treasury was collecting on a debt. 449 00:23:15.480 --> 00:23:15.960 That's bad. 450 00:23:16.359 --> 00:23:19.359 So Social Security can't they just reimburse you for the 451 00:23:19.359 --> 00:23:20.400 money they withheld? 452 00:23:21.720 --> 00:23:22.319 I don't know. 453 00:23:22.640 --> 00:23:25.000 That's what I'm asking. Where do I go? 454 00:23:25.480 --> 00:23:28.160 Well, we can put some you know what, here's what 455 00:23:28.240 --> 00:23:30.799 we can do. Which one of my deputies want to 456 00:23:30.799 --> 00:23:32.279 take this now. It's going to be a pain in 457 00:23:32.319 --> 00:23:34.599 the ass, but I know we can get some answer. 458 00:23:34.759 --> 00:23:37.839 Social Security is pretty good at answering questions. They're not 459 00:23:37.920 --> 00:23:40.559 bad people at all. They have a good PR department. 460 00:23:40.839 --> 00:23:43.279 What I'd like to know is when someone has money 461 00:23:43.559 --> 00:23:46.079 withheld from their Social Security check. 462 00:23:46.200 --> 00:23:48.279 In error, what do they do about it. 463 00:23:48.599 --> 00:23:50.359 I don't think you should have to go back to 464 00:23:50.400 --> 00:23:52.440 the Treasury, Steven. I don't think it's up to you 465 00:23:52.480 --> 00:23:55.359 to fight this. I think Social Security should just give 466 00:23:55.359 --> 00:23:58.240 you the money back. Now, do you have any kind 467 00:23:58.279 --> 00:24:02.880 of verification in writing that says it was fraud? 468 00:24:03.440 --> 00:24:03.680 Yes? 469 00:24:03.880 --> 00:24:04.200 I do. 470 00:24:05.599 --> 00:24:09.559 What do you have a letter given to me last 471 00:24:09.559 --> 00:24:14.160 week from the SBA telling me that it was identity 472 00:24:14.279 --> 00:24:21.880 faft and I do not owe that seventeen thousand dollars. 473 00:24:20.440 --> 00:24:22.279 And then you should be able to send that to 474 00:24:22.359 --> 00:24:24.799 Social Security and have and get your money back. 475 00:24:24.960 --> 00:24:26.640 How much did they take out in total? 476 00:24:28.160 --> 00:24:31.400 Three forty four a month for three months? 477 00:24:33.200 --> 00:24:33.640 Hey see? 478 00:24:33.759 --> 00:24:38.000 Okay, have you gone down to Social Security in person? No, 479 00:24:38.440 --> 00:24:40.680 that's what you need to do. If you do that, 480 00:24:40.839 --> 00:24:43.720 and then give him my number off the air, Tom 481 00:24:44.079 --> 00:24:45.400 after he goes down in person. 482 00:24:45.720 --> 00:24:48.000 If that doesn't resolve it, I'll follow up on it. 483 00:24:49.240 --> 00:24:52.240 Okay, Okay, that's good. You know, you know, Doc has 484 00:24:52.240 --> 00:24:55.440 a good point, and now I'm starting to like him 485 00:24:55.440 --> 00:24:59.279 better than bo he. I'm just kidding. He's making a 486 00:24:59.319 --> 00:25:02.440 good point. We have heard this before, Doc, where they 487 00:25:02.519 --> 00:25:04.960 don't do anything on the phone, but once you make 488 00:25:05.000 --> 00:25:06.759 an appointment, they're pretty attentive. 489 00:25:06.920 --> 00:25:09.960 Absolutely once you get face to face, they're pretty good 490 00:25:09.960 --> 00:25:10.759 at following up. 491 00:25:12.319 --> 00:25:14.799 Okay, so let's do that. 492 00:25:16.519 --> 00:25:19.960 Go to the Social Security and you can actually make 493 00:25:20.000 --> 00:25:26.319 an appointment, and I believe you're going to be surprised 494 00:25:26.359 --> 00:25:27.039 at what they do. 495 00:25:27.279 --> 00:25:29.559 Hang on, call us back. 496 00:25:29.640 --> 00:25:33.680 Remember Kachina Mark, this is Deputy Doc Jerry, you have 497 00:25:33.720 --> 00:25:37.680 a question on stare lifts. I know a lot about 498 00:25:37.720 --> 00:25:40.160 them over the years we've helped seniors get them. 499 00:25:40.440 --> 00:25:42.759 What is your question, sir, Well, I. 500 00:25:42.759 --> 00:25:45.759 Wonder who you would recommend for a stair lift or 501 00:25:45.799 --> 00:25:48.559 a stair elevator that goes up. You know, it has 502 00:25:48.599 --> 00:25:51.079 a curved stair. It goes up straight and then it 503 00:25:51.119 --> 00:25:52.920 turns and goes up the rest of way. 504 00:25:54.119 --> 00:25:57.039 When you say it curves, does it do a ninety 505 00:25:57.119 --> 00:25:59.759 degree or is it a actual curve? 506 00:26:00.079 --> 00:26:03.559 An eighty degree turn? So it goes straight up and 507 00:26:03.559 --> 00:26:06.319 then there's a platform and then it goes straight up again. 508 00:26:07.759 --> 00:26:10.039 Wow, and it goes straight up the opposite direction. 509 00:26:10.759 --> 00:26:11.440 That's correct. 510 00:26:12.759 --> 00:26:16.039 Well, I believe from my limited knowledge. But again, I 511 00:26:16.079 --> 00:26:19.480 mean it's extensive over the years, but I believe that 512 00:26:19.519 --> 00:26:22.799 would be two systems. I don't think you can get 513 00:26:22.839 --> 00:26:25.000 one that would go up to the landing and then 514 00:26:25.079 --> 00:26:25.960 reverse direction. 515 00:26:26.680 --> 00:26:30.279 I don't think now you hold on. 516 00:26:31.000 --> 00:26:34.799 I don't know directly who to refer you to for 517 00:26:35.000 --> 00:26:38.880 stare lifts. However, we do have people that work with 518 00:26:38.960 --> 00:26:41.519 the elderly that we could tap Mark. 519 00:26:42.000 --> 00:26:44.279 Is Mark there or not? Katchina. 520 00:26:44.400 --> 00:26:48.519 We have an angel that does a lot of work 521 00:26:48.640 --> 00:26:54.680 with older people, helping them find assisted living or different apartments. 522 00:26:55.200 --> 00:26:59.319 Is it Barb, Is it Shoe Kachina? Could you look 523 00:26:59.359 --> 00:27:03.079 into that depth? I think that r EP. We know 524 00:27:03.400 --> 00:27:09.319 for sure she did. Let's find out for shoes our elderly. 525 00:27:09.759 --> 00:27:13.480 Well she's not elderly, but our angel for the elderly. Okay, 526 00:27:13.720 --> 00:27:16.839 thank you very much. All right, got it, So hang on, Jerry, 527 00:27:16.880 --> 00:27:20.960 We're going to try to get you a referral. And 528 00:27:21.400 --> 00:27:24.440 she's really good at helping people, but she may have 529 00:27:24.519 --> 00:27:27.119 someone right off the bat that she knows of. 530 00:27:27.559 --> 00:27:28.599 All right, we're. 531 00:27:28.400 --> 00:27:31.559 Gonna come back and find out what happened with that 532 00:27:32.559 --> 00:27:33.319 car fax. 533 00:27:34.319 --> 00:27:37.279 Is her car indeed verified. 534 00:27:37.519 --> 00:27:40.880 To be salvage or was it just the wrong hunch 535 00:27:41.279 --> 00:27:46.720 she made based on the fact that this auto salvage 536 00:27:46.839 --> 00:27:50.839 and Junkyard bought it and resold it. Deputy d looked 537 00:27:50.839 --> 00:27:55.160 online and saw that they sell cars in all conditions. 538 00:27:55.400 --> 00:27:59.039 Yeah, they call them clean title cars and they they're 539 00:27:59.079 --> 00:28:03.240 not all recks and they're not all totaled. So we 540 00:28:03.319 --> 00:28:04.559 have more coming up on the. 541 00:28:04.480 --> 00:28:07.599 Troubleshooter Show three O three seven to one three talk 542 00:28:07.920 --> 00:28:12.119 Kinage Home Solutions now painting as well. This sixty five 543 00:28:12.200 --> 00:28:14.920 year old company has the heritage you can trust. 544 00:28:15.160 --> 00:28:17.799 You want some painting, can age painting pros. 545 00:28:18.160 --> 00:28:27.319 That's Khwindows dot com. Go with a sure thing Denver's 546 00:28:27.359 --> 00:28:30.240 best roofer Excel Roofing dot Com. You don't pay a 547 00:28:30.319 --> 00:28:36.799 cent until you're content. Time for an insurance checkup free, 548 00:28:36.880 --> 00:28:40.960 no obligation comparison call Compass Insurance paying too much your 549 00:28:40.960 --> 00:28:43.960 coverage at dozens of insurance companies find out now three 550 00:28:43.960 --> 00:28:46.279 oh three seven to seven to one. Help. You'll think 551 00:28:46.279 --> 00:28:48.880 you're his only customer when you choose Frank durand the 552 00:28:48.920 --> 00:28:51.559 real estate Man dot com to list your home with 553 00:28:51.680 --> 00:28:56.920 Remax Alliance three oh three nine two zero sixteen twenty two. 554 00:28:59.079 --> 00:28:59.960 I'm Tom Martinez. 555 00:29:00.160 --> 00:29:03.599 Know, okay, we got a lot juggling here, so let 556 00:29:03.599 --> 00:29:06.440 me recap. We were waiting to find out was that 557 00:29:06.480 --> 00:29:09.519 car really salvage as she suspected, and we pulled the 558 00:29:09.559 --> 00:29:14.839 car facts with Kevin Caulkin, and that's really pretty cool. 559 00:29:14.960 --> 00:29:17.160 But I want to tell everyone something, and I'm telling 560 00:29:17.160 --> 00:29:20.119 you there's a reason I'm telling you this, and you're 561 00:29:20.119 --> 00:29:23.799 gonna love it. Right now. The Castle Rockhome Show Mark 562 00:29:24.319 --> 00:29:28.240 starting the eleventh. We're talking about this weekend Friday, Saturday 563 00:29:28.240 --> 00:29:28.799 and Sunday. 564 00:29:29.039 --> 00:29:30.680 It's the biggest they've ever had. 565 00:29:31.279 --> 00:29:34.519 They have, like I'm telling you, they have booths the 566 00:29:34.599 --> 00:29:39.359 Douglas County Fairgrounds. You need get free tickets. Oh my god, 567 00:29:39.440 --> 00:29:45.799 it's wonderful. Castlerock Homeshow dot com for more information and tickets. 568 00:29:46.160 --> 00:29:50.119 Castlerock Home Show dot com. Friday, it starts at noon, 569 00:29:50.200 --> 00:29:53.880 goes to six Saturday ten to five, Sunday eleven to four. 570 00:29:54.240 --> 00:29:58.599 It's not going to be affected by weather. Listen, covered booths, 571 00:29:58.680 --> 00:30:02.960 wonderful facility. Mark Douglas County has a really good facility. 572 00:30:03.119 --> 00:30:06.000 Yes, so right outside of it, you and I did 573 00:30:06.039 --> 00:30:09.480 a financial thing down there years and years ago. But 574 00:30:09.920 --> 00:30:13.960 right outside of it is a beautiful no leash dog park. 575 00:30:14.000 --> 00:30:14.160 Two. 576 00:30:15.880 --> 00:30:16.240 Yeah. 577 00:30:16.279 --> 00:30:19.240 So I want to tell everyone to try to make it. 578 00:30:19.359 --> 00:30:21.359 And it's not just for Douglas County. I mean you 579 00:30:21.359 --> 00:30:24.519 can come from all over. They have hundreds and hundreds 580 00:30:24.559 --> 00:30:28.480 of booths. This is a record breaker, especially since COVID 581 00:30:28.519 --> 00:30:31.160 did a number on these things. So that's the Castle 582 00:30:31.279 --> 00:30:36.200 Rock Home Show this weekend. Friday, Saturday and Sunday, Douglas 583 00:30:36.240 --> 00:30:41.519 County Fairgrounds. Go to Castle Rockhomeshow dot com. 584 00:30:41.599 --> 00:30:44.000 All right, now, the car facts. 585 00:30:44.480 --> 00:30:47.599 Mark, you looked at the car facts, Kevin, the car 586 00:30:47.680 --> 00:30:48.680 facts shows. 587 00:30:48.400 --> 00:30:49.960 What hold on? 588 00:30:50.279 --> 00:30:51.079 I need to do it. 589 00:30:51.559 --> 00:30:52.799 I need to do my drum roll. 590 00:30:53.880 --> 00:30:55.160 God, there we go. 591 00:30:57.200 --> 00:30:58.440 Ah, you go ahead. 592 00:30:58.920 --> 00:31:02.160 It shows damage, but it does not show salvage. 593 00:31:02.480 --> 00:31:07.400 Agreed, all right, it was never salvage. 594 00:31:07.440 --> 00:31:12.839 We assumed it was based on her suspicion. So that 595 00:31:13.039 --> 00:31:15.720 shoots the hell out of our non disclosure argument. 596 00:31:15.880 --> 00:31:17.960 Now, now, D, why are you doing a victory lap 597 00:31:18.000 --> 00:31:18.480 at this point? 598 00:31:18.640 --> 00:31:21.759 I don't just understand you. That is not gentlemanly at all. 599 00:31:22.079 --> 00:31:25.240 Told you, you told me what I told you. We 600 00:31:25.319 --> 00:31:26.799 don't have any evidence to. 601 00:31:28.640 --> 00:31:30.400 I don't recall he said that I have. 602 00:31:30.640 --> 00:31:32.599 I think the way it went, I think the way 603 00:31:32.599 --> 00:31:36.200 away it was, Amy said. Amy said she had a 604 00:31:36.240 --> 00:31:39.839 salvage vehicle that was sold to her and never disclosed, 605 00:31:40.119 --> 00:31:42.200 and I said we should really check it out to 606 00:31:42.200 --> 00:31:45.079 make sure it's salvage, and Deputy D went along with it. 607 00:31:47.400 --> 00:31:54.759 I'm sorry, I'm sorry, Well spent Dmitrie. 608 00:31:54.799 --> 00:31:57.960 Do you remember when Tom put his sunk his heels 609 00:31:57.960 --> 00:32:01.400 in on that one shop, really screwed that lady on 610 00:32:01.440 --> 00:32:03.519 the warranty, but he just wouldn't come around. 611 00:32:04.319 --> 00:32:06.640 Uh oh, Or do you remember when he sunk his 612 00:32:06.799 --> 00:32:09.440 heels on how he didn't cross the double line? And 613 00:32:09.839 --> 00:32:10.839 what that photo take? 614 00:32:10.920 --> 00:32:11.039 Oh? 615 00:32:11.079 --> 00:32:13.640 Yes, and it came in my mailbox, a picture of 616 00:32:13.720 --> 00:32:16.079 him driving across the double line. 617 00:32:16.720 --> 00:32:19.880 All that our our corporate address. 618 00:32:19.720 --> 00:32:22.839 You know, they they you know, uh majors and I 619 00:32:22.960 --> 00:32:26.200 we have corporate address for everything. And and and since 620 00:32:26.240 --> 00:32:28.599 my car is registered to my corporation, they saw it 621 00:32:29.079 --> 00:32:31.599 and they they wouldn't let me live it down anyway, 622 00:32:31.599 --> 00:32:34.519 at least they didn't post it online. So really, Amy, 623 00:32:34.680 --> 00:32:36.720 we got to talk to you on a serious note here. 624 00:32:38.079 --> 00:32:39.680 I guess you don't. 625 00:32:39.839 --> 00:32:41.079 You don't have a salvage car? 626 00:32:43.279 --> 00:32:46.599 Well, I mean change actually bought a piece of crap. 627 00:32:47.599 --> 00:32:49.559 Wait a minute, Wait a minute, Amy, what did you 628 00:32:49.559 --> 00:32:50.359 say according to what? 629 00:32:51.440 --> 00:32:55.400 Well, I have the bumper app and I put my 630 00:32:55.519 --> 00:32:57.519 vin and that's what told me that it was at 631 00:32:58.480 --> 00:33:01.599 Dunk Salvage. I mean I I emailed it to you guys, 632 00:33:01.599 --> 00:33:06.400 so I don't know. Yeah, but it's a bumper. 633 00:33:07.559 --> 00:33:10.480 I oh what did it? Wait? I we do want 634 00:33:10.480 --> 00:33:11.039 to see that one. 635 00:33:11.200 --> 00:33:11.359 Yeah? 636 00:33:11.759 --> 00:33:14.119 Why would they Why would they conflict? Do you think? 637 00:33:14.200 --> 00:33:16.880 D Why do you think Mark? Why would they? 638 00:33:17.240 --> 00:33:19.200 I have no If they do conflict I don't know. 639 00:33:19.400 --> 00:33:21.599 First of all, I'm not sure they were going back 640 00:33:21.640 --> 00:33:24.279 to the same we're going back to the same argument. 641 00:33:24.359 --> 00:33:28.599 They might not conflict at all. Now here's what I 642 00:33:28.599 --> 00:33:31.200 want to say, Amy, you have to come to grips 643 00:33:31.240 --> 00:33:33.519 with the fact that you bought a car and it 644 00:33:33.559 --> 00:33:38.279 needs a rebuilt engine. I do not recommend. Now listen, 645 00:33:38.839 --> 00:33:42.400 is the body and is the interior looking good? 646 00:33:44.079 --> 00:33:45.599 It's got a lot of hail damage. 647 00:33:45.799 --> 00:33:50.319 I mean, wait a minute, your body has a lot 648 00:33:50.319 --> 00:33:52.519 of Wait a minute, your body has a lot of 649 00:33:52.559 --> 00:33:57.880 hail damage. Why the hell did you buy this car? 650 00:33:58.680 --> 00:34:00.720 Amy? Why did you buy this car? 651 00:34:01.599 --> 00:34:04.400 Well, I just I didn't. I was shopping around and 652 00:34:04.480 --> 00:34:08.000 my average that I was finding was either like, for instance, 653 00:34:08.039 --> 00:34:10.679 a twenty thirteen four Fusion with two hundred and fifty 654 00:34:10.679 --> 00:34:14.159 six thousand miles, or like a ninety eight old Smobile 655 00:34:14.199 --> 00:34:15.639 Cutler Supreme with ninety. 656 00:34:15.440 --> 00:34:18.719 How many miles, Amy, how many miles were on this 657 00:34:19.880 --> 00:34:20.719 like one hundred. 658 00:34:20.480 --> 00:34:22.079 And forty wine? 659 00:34:22.199 --> 00:34:26.880 I think, yeah, Amy, I am really sorry. 660 00:34:26.960 --> 00:34:27.159 Man. 661 00:34:27.239 --> 00:34:29.039 You got yourself a frickin lemon. 662 00:34:30.679 --> 00:34:32.559 And I don't think we can I don't think we 663 00:34:32.599 --> 00:34:35.639 can go against the dealer. I don't think we can 664 00:34:36.119 --> 00:34:39.239 you're looking at a ten thousand dollars repair. No matter 665 00:34:39.280 --> 00:34:41.960 what you do, do it with Kevin at shardan Uli 666 00:34:42.039 --> 00:34:44.320 tech dot com. Let's see if Kelly can't get the 667 00:34:44.400 --> 00:34:47.199 deal around. To see if they, you know, want to 668 00:34:47.199 --> 00:34:50.639 talk about this great deal they gave this lady and 669 00:34:50.760 --> 00:34:52.719 maybe they can help or hold on. We'll try to 670 00:34:52.760 --> 00:34:56.199 get the dealer on right after this. On the Troubleshooter 671 00:34:56.679 --> 00:34:59.840 Show three to zero three, Martino, get your calls in 672 00:35:00.000 --> 00:35:06.039 reel three six two seven eight four sixty six. Go 673 00:35:06.199 --> 00:35:09.920 with a sure thing Denver's best roofer Excel Roofing dot com. 674 00:35:09.960 --> 00:35:15.599 You don't pay a cent until you're content. Leave time 675 00:35:15.639 --> 00:35:18.920 for an insurance check up free no obligation comparison call 676 00:35:19.039 --> 00:35:22.320 Compass Insurance paying too much your coverage at dozens of 677 00:35:22.360 --> 00:35:25.320 insurance companies find out now three all three seven seven 678 00:35:25.320 --> 00:35:28.079 to one help. You'll think you're his only customer when 679 00:35:28.119 --> 00:35:30.599 you choose Frank durand the real estate Man dot com 680 00:35:30.639 --> 00:35:33.760 to list your home with Remax Alliance three all three 681 00:35:33.840 --> 00:35:35.719 nine two zero sixteen twenty two. 682 00:35:41.119 --> 00:35:50.000 Rip you need so you don't have come runs as 683 00:35:50.079 --> 00:35:51.079 fast as we can. 684 00:35:52.360 --> 00:35:53.639 Shooter's gonna help. 685 00:35:53.920 --> 00:35:59.960 Come six is the Troubleshooter Show. No Tom Martinez. 686 00:36:01.639 --> 00:36:04.320 I'm Tom Martino, and I welcome you to the show. 687 00:36:04.800 --> 00:36:07.920 We are here. My main focus for the last forty 688 00:36:07.920 --> 00:36:11.719 five years total of fifty but forty five in Denver 689 00:36:11.840 --> 00:36:14.880 has been to solve problems and answer questions, take complaints, 690 00:36:15.039 --> 00:36:17.800 and truly to make life easier. Look, this show does 691 00:36:17.840 --> 00:36:21.719 not get into politics. It gets into issues which turns 692 00:36:21.719 --> 00:36:23.719 into like a political thing when it comes to personal 693 00:36:23.760 --> 00:36:27.079 finance and what I call our personal economy, and I 694 00:36:27.079 --> 00:36:29.119 do have some news on that front coming up. We 695 00:36:29.159 --> 00:36:35.239 also have Michael Maalley from Petrolley Roofing in Colorado Springs 696 00:36:35.679 --> 00:36:39.159 and they're rapidly expanding, of course. And my number one 697 00:36:39.239 --> 00:36:42.800 question right now, Michael, we haven't had you know, the. 698 00:36:42.880 --> 00:36:44.000 Storms of last year. 699 00:36:44.079 --> 00:36:47.679 Are you still cleaning up on those suckers? Yeah. 700 00:36:47.760 --> 00:36:51.559 Yeah, we're still finding all kinds of damage that people 701 00:36:51.599 --> 00:36:52.320 just didn't report. 702 00:36:52.599 --> 00:36:54.199 And now as people are. 703 00:36:54.039 --> 00:36:55.840 They only have a year to put that in from 704 00:36:55.840 --> 00:36:56.920 the date of the event. 705 00:36:57.280 --> 00:36:59.920 So it depends on if their contract has a data 706 00:37:00.079 --> 00:37:02.039 disclosure or a date of discovery. 707 00:37:02.119 --> 00:37:04.039 Do you what do you mean by that? So some 708 00:37:04.119 --> 00:37:07.119 contracts for insurance read you must do it within a 709 00:37:07.239 --> 00:37:09.239 year of discovery. 710 00:37:08.719 --> 00:37:11.840 Yep, So either the time of discovery or the time 711 00:37:11.880 --> 00:37:14.280 of damage, the date of the last storm, and so 712 00:37:14.360 --> 00:37:16.800 it really depends on how their contract reads. But you know, 713 00:37:16.840 --> 00:37:19.920 as people start selling their houses again, the roof is 714 00:37:19.920 --> 00:37:22.280 the main hold up, and so people should be getting 715 00:37:22.280 --> 00:37:24.440 their their roofs inspected so that it doesn't hold up 716 00:37:24.440 --> 00:37:25.800 these real estate transactions. 717 00:37:26.199 --> 00:37:28.159 That's a good point because if you know you're selling, 718 00:37:28.239 --> 00:37:29.679 you know, damn well they're going to find out of 719 00:37:29.719 --> 00:37:30.679 the roofs to effect you were not. 720 00:37:31.159 --> 00:37:32.119 But why should they do it? 721 00:37:32.159 --> 00:37:34.760 Maybe do a roof allowance, except Frank Dranda, real estate man, 722 00:37:34.800 --> 00:37:37.280 says allowances are unattractive to people. 723 00:37:37.320 --> 00:37:39.320 They'd rather see it done, just have it done. Yeah, 724 00:37:39.320 --> 00:37:41.239 No one wants to come in and have that big 725 00:37:41.280 --> 00:37:42.079 project right away. 726 00:37:42.119 --> 00:37:45.280 Petrolley Roofing by the way, Petrolley p E t R 727 00:37:45.440 --> 00:37:46.159 A l I. 728 00:37:46.320 --> 00:37:48.360 Petrolley Roofing dot com. 729 00:37:48.400 --> 00:37:50.920 They're in the springs and they come up as far 730 00:37:50.960 --> 00:37:52.440 as we're we go all through. 731 00:37:53.000 --> 00:37:53.760 Oh do you do now? 732 00:37:53.840 --> 00:37:55.920 Absolutely, my god speak just. 733 00:37:55.880 --> 00:37:58.480 To compete with Jay over it and yeah, yeah, you 734 00:37:58.480 --> 00:38:01.440 know they're both great great roof and Petrolley's been around 735 00:38:01.440 --> 00:38:03.719 a long time. What's mister petrolly doing now. 736 00:38:03.760 --> 00:38:06.719 Then he's retired out in Missouri and joining his grandkids 737 00:38:06.800 --> 00:38:08.400 living by a lake. 738 00:38:08.480 --> 00:38:09.239 Are you the main man? 739 00:38:09.440 --> 00:38:12.719 Yeah? Okay, So if you have any roofing questions, I 740 00:38:13.039 --> 00:38:14.760 only have one text on roofing. I'll get to you 741 00:38:14.840 --> 00:38:19.519 later because I want to go back to Amy. Amy again. 742 00:38:20.400 --> 00:38:24.000 We're kind of uh waiting on one other thing. That 743 00:38:24.159 --> 00:38:27.559 thing that you sent us. Did we did we get it, Kashina? 744 00:38:30.880 --> 00:38:32.679 Did we get it? Get somebody? 745 00:38:32.760 --> 00:38:32.920 Well? 746 00:38:33.000 --> 00:38:37.280 No, I actually attempted to call the dealer on the break. 747 00:38:37.519 --> 00:38:40.159 Oh I know that that part. Okay, Sorry about that. 748 00:38:40.280 --> 00:38:44.880 I was talking about Amy. The bumper, the bumper disclosure. 749 00:38:44.960 --> 00:38:47.400 You said, I don't know what bumper is. It's some 750 00:38:47.519 --> 00:38:51.000 kind of a carfax. Want to be uh, I see 751 00:38:51.039 --> 00:38:56.000 you everything I have, so you should have multiple if 752 00:38:56.000 --> 00:38:59.559 she has so you have? You actually have a bumper. 753 00:39:00.320 --> 00:39:03.159 You actually have a bumper. Car history report? Is that right? 754 00:39:04.519 --> 00:39:04.920 Yes? 755 00:39:07.679 --> 00:39:10.400 Did we get that mark? Did you look through the paperwork? 756 00:39:10.360 --> 00:39:11.960 And I'm looking at it right now? Hold on. 757 00:39:12.039 --> 00:39:17.320 It says no accidents found, no previous lease records, no recalls, 758 00:39:17.800 --> 00:39:23.639 no theft, one title record record, one title brand found. 759 00:39:23.679 --> 00:39:27.679 It does say one title brand found. Let me see 760 00:39:27.719 --> 00:39:28.239 what does. 761 00:39:28.079 --> 00:39:28.920 That mean title? 762 00:39:29.920 --> 00:39:32.639 What what time? And by the way, just so people know, 763 00:39:32.719 --> 00:39:36.880 I got to make this very clear, it had hail damage. 764 00:39:37.719 --> 00:39:41.039 I think the title brand is probably the hail damage. 765 00:39:41.519 --> 00:39:42.559 And that's what I want. 766 00:39:42.360 --> 00:39:43.000 To say. 767 00:39:44.679 --> 00:39:44.719 This. 768 00:39:44.960 --> 00:39:46.599 Man, listen to this. 769 00:39:46.760 --> 00:39:51.480 It does say and what is n m vtis that's 770 00:39:51.559 --> 00:39:56.039 the source? I don't know, National Motor Vehicle something something 771 00:39:56.639 --> 00:39:57.480 junk in sound. 772 00:39:57.519 --> 00:39:58.159 What does it say? 773 00:39:59.079 --> 00:40:03.360 Co party, Dallas, Texas. Now this was done on ten 774 00:40:03.400 --> 00:40:05.920 to one. I want to look at the carfax. Let 775 00:40:05.960 --> 00:40:08.960 me pull that up again and see the last date 776 00:40:09.039 --> 00:40:13.280 on this car fax. Maybe the carfax wasn't updated. The 777 00:40:13.360 --> 00:40:16.199 last thing on carfax. 778 00:40:15.440 --> 00:40:16.360 Oh, it could have been. 779 00:40:16.840 --> 00:40:19.760 Could have been the carfax was that it wasn't. Listen 780 00:40:19.800 --> 00:40:26.159 to this the last thing on carfax. Hold on, I'm sorry, 781 00:40:26.199 --> 00:40:27.119 I'm sorry, I'm sorry. 782 00:40:27.519 --> 00:40:30.559 Was It's okay, long, I'll just do some music. 783 00:40:30.679 --> 00:40:36.519 Dun dun, dun, Yeah, okay, two twenty six, twenty five, 784 00:40:37.920 --> 00:40:39.119 So what's that mean to you? 785 00:40:39.159 --> 00:40:40.079 Just sum that up? 786 00:40:40.079 --> 00:40:46.039 Mark, So nineteen the hail damage was reported, so it 787 00:40:46.159 --> 00:40:51.519 looks like it probably was. Man, it's so the car 788 00:40:52.280 --> 00:40:58.840 on the carfax. But Carfax also says that there's no 789 00:40:58.920 --> 00:41:01.360 branded title. It's very confusing, honestly. 790 00:41:02.159 --> 00:41:05.119 Okay, let me explain something, and this could be what 791 00:41:05.199 --> 00:41:07.880 I was gonna say this before. Here's what it is. 792 00:41:08.559 --> 00:41:10.920 There are actually two kinds of salvage. 793 00:41:10.960 --> 00:41:11.159 Now. 794 00:41:11.239 --> 00:41:13.920 One is a salvage that's not taken off the road, 795 00:41:14.320 --> 00:41:16.119 and that's the one that has to do with hail. 796 00:41:18.280 --> 00:41:20.800 They salvage car because it is a total wreck, but 797 00:41:20.840 --> 00:41:24.800 it's not literally like a salvage you think about like 798 00:41:24.840 --> 00:41:26.840 a car that's a pea, you know, that's been really 799 00:41:26.880 --> 00:41:32.800 badly damaged. A Compass insurance told us that that buying 800 00:41:32.880 --> 00:41:36.960 cars that have had heavy hail damage like that, it's 801 00:41:37.039 --> 00:41:38.360 not considered salvage. 802 00:41:38.639 --> 00:41:38.800 Now. 803 00:41:38.840 --> 00:41:42.719 Of course, the value is diminished by that, and you 804 00:41:42.760 --> 00:41:45.320 won't ever get another hail clam or any kind of 805 00:41:45.360 --> 00:41:48.400 comprehensive claim on that car. But it is not the 806 00:41:48.440 --> 00:41:51.119 same as a salvage salvage. So you have the true 807 00:41:51.199 --> 00:41:54.519 salvage from being wrecked, and then you have another kind 808 00:41:54.519 --> 00:41:57.039 of salvage for heal damage. But I am not sure 809 00:41:57.079 --> 00:41:59.960 they make a difference in the actual branding of the title. 810 00:42:00.320 --> 00:42:01.880 I doubt it says you know. 811 00:42:01.960 --> 00:42:04.239 But do you the real questions do you have to 812 00:42:04.360 --> 00:42:07.880 disclose that? I mean that's the real question. Is that 813 00:42:07.960 --> 00:42:11.039 supposed to be disclosed. I'm gonna put Deputy D on this. 814 00:42:11.159 --> 00:42:13.440 I want them to call literally, I want him to 815 00:42:13.480 --> 00:42:17.280 call Copart and find out worth a deal with hole. 816 00:42:17.400 --> 00:42:21.400 The vehicle was no. No, I mean, let's first investigate 817 00:42:21.440 --> 00:42:24.079 to see if they did anything wrong. By the way, 818 00:42:24.280 --> 00:42:25.440 hold on, go ahead, sir. 819 00:42:25.599 --> 00:42:28.840 Carfax has a whole page to explain what a branded 820 00:42:28.880 --> 00:42:29.440 title is. 821 00:42:29.679 --> 00:42:30.400 What does it say? 822 00:42:30.559 --> 00:42:34.800 Number six is hail damage title brand. They do perceive 823 00:42:34.920 --> 00:42:37.639 this by explaining that a title that a branded title 824 00:42:37.719 --> 00:42:39.440 is not the same as a salvage title. 825 00:42:39.440 --> 00:42:41.280 Okay, so that could be that that could be what 826 00:42:41.320 --> 00:42:42.320 the hail damage is. 827 00:42:42.360 --> 00:42:43.400 Then it's branded. 828 00:42:43.639 --> 00:42:45.360 Yeah, and so it says that. 829 00:42:45.360 --> 00:42:47.679 Many good, good, good good point tank you. 830 00:42:47.639 --> 00:42:51.840 Many states issue title brand for hail damage. That's what 831 00:42:51.880 --> 00:42:52.280 it says. 832 00:42:52.559 --> 00:42:53.679 So whatever, but. 833 00:42:53.639 --> 00:42:56.639 Guys, you're you're you guys, you're kind of missing it. 834 00:42:56.719 --> 00:42:59.920 The bottom line is this other one doesn't say any 835 00:43:00.079 --> 00:43:04.000 thing about branded or hail damage. It literally says that 836 00:43:04.239 --> 00:43:08.079 it has I'm going back to it a go ahead. 837 00:43:08.559 --> 00:43:12.920 What's the term junk in salvage? That's what it says. 838 00:43:13.719 --> 00:43:18.199 Two salvage records reported both on ten to one twenty 839 00:43:18.280 --> 00:43:23.639 twenty four and they say type junkin salvage copart and those. 840 00:43:23.440 --> 00:43:25.519 Two were not reported on carfax. 841 00:43:26.320 --> 00:43:30.559 Well on eleven something on carfax was the hail report, 842 00:43:30.960 --> 00:43:32.960 not on ten to one. But I mean it might 843 00:43:33.000 --> 00:43:37.039 have taken that period of time. Okay, here's here's what 844 00:43:37.119 --> 00:43:40.679 we just wait. Honestly, what is her title? They look 845 00:43:40.719 --> 00:43:41.119 into it. 846 00:43:41.400 --> 00:43:42.960 Does she have a new title? 847 00:43:44.519 --> 00:43:45.760 No, she hasn't applied for it. 848 00:43:45.960 --> 00:43:49.320 She hasn't applied for it. That'll be curious. That'll be 849 00:43:49.400 --> 00:43:51.679 the answer. If it's branded or not. If she gets 850 00:43:51.719 --> 00:43:53.280 a new title and let. 851 00:43:53.199 --> 00:43:53.800 Her into this. 852 00:43:55.119 --> 00:43:57.679 Let's have Dmitri do this thing. 853 00:43:57.960 --> 00:44:00.400 Yeah, if Mark, if you could email me all of 854 00:44:00.440 --> 00:44:04.239 that paperwork, including the car fax, I'll gather it all 855 00:44:04.280 --> 00:44:06.840 together here and call call Part part and see. 856 00:44:06.639 --> 00:44:10.159 If the boss and Amy, Deputy Amy, Deputy D will 857 00:44:10.159 --> 00:44:12.760 be working with you. So you can expect to call 858 00:44:12.840 --> 00:44:16.679 from who we call Deputy D. It's Dmitri three three 859 00:44:16.760 --> 00:44:22.000 seven one three talk. I know two for people listening. 860 00:44:22.079 --> 00:44:24.280 I know we sound like we're talking over each other 861 00:44:24.360 --> 00:44:27.400 a lot, but Tom's got a two second delay in 862 00:44:27.440 --> 00:44:28.280 his head. 863 00:44:29.679 --> 00:44:32.440 I know it sucks, man. Anyway, we do have a 864 00:44:32.480 --> 00:44:34.480 little bit of a delay, which makes it awkward sometimes 865 00:44:34.519 --> 00:44:37.639 threeo three seven one three eight two five five Michael Melly, 866 00:44:37.719 --> 00:44:41.800 I do have this quick this quick text though on roofing. 867 00:44:43.039 --> 00:44:48.920 They said that they have an ACV policy that means 868 00:44:48.960 --> 00:44:51.599 actual cash value. Who comes up. What they want to 869 00:44:51.599 --> 00:44:56.199 know is who comes up with the actual cash value. 870 00:44:56.639 --> 00:44:59.199 So the insurance adjusters will come out and they'll price 871 00:44:59.239 --> 00:45:01.960 it based on the last time that your roof was installed, 872 00:45:02.159 --> 00:45:03.320 and then they'd depreciated for me. 873 00:45:03.360 --> 00:45:06.039 Wait a minute, so if you had your roofs uh 874 00:45:06.480 --> 00:45:10.719 ten years ago and you paid twenty grand, they take 875 00:45:10.800 --> 00:45:14.480 that twenty not today's price, and depreciate from today's price. 876 00:45:14.639 --> 00:45:17.159 They depreciate from what you paid, so you can get 877 00:45:17.159 --> 00:45:18.039 next to nothing for that. 878 00:45:18.239 --> 00:45:20.239 Well, you're gonna get next to nothing, but it is 879 00:45:20.280 --> 00:45:21.519 based on today's prices. 880 00:45:21.519 --> 00:45:24.119 So what they would pay out if it was if. 881 00:45:23.960 --> 00:45:26.480 They were going to replace it fully, then they'd depreciated 882 00:45:26.559 --> 00:45:27.280 based on it time. 883 00:45:27.400 --> 00:45:30.039 So I'm Tom Martino three oh three seven one three 884 00:45:30.119 --> 00:45:38.320 eight two five five go with a sure thing Denver's 885 00:45:38.320 --> 00:45:41.239 best roofer Excel roofing dot com. You don't pay a 886 00:45:41.320 --> 00:45:47.440 cent until you're content time for an insurance check up. 887 00:45:47.519 --> 00:45:51.320 Free no obligation. In comparison, call Compass Insurance paying too 888 00:45:51.400 --> 00:45:54.480 much your coverage at dozens of insurance companies find out 889 00:45:54.480 --> 00:45:56.639 Now three oh three seven to seven to one help. 890 00:45:56.800 --> 00:45:59.440 You'll think you're his only customer when you choose Frank 891 00:45:59.480 --> 00:46:02.239 durand the estate man dot com to list your home 892 00:46:02.440 --> 00:46:05.639 with Remax Alliance three oh three nine two zero sixteen 893 00:46:05.679 --> 00:46:08.760 twenty two. 894 00:46:10.440 --> 00:46:11.440 I'm Tom Martine. 895 00:46:11.599 --> 00:46:15.119 Don't forget the Castle Rock Home Show this weekend. 896 00:46:16.280 --> 00:46:17.920 Really go get your tickets. 897 00:46:17.920 --> 00:46:21.760 They're free and free parking, plenty of parking Douglas County Fairgrounds. 898 00:46:21.840 --> 00:46:24.559 They're gonna have more than four hundred booths and they 899 00:46:24.599 --> 00:46:27.800 have two giant buildings, so no matter what the weather is, 900 00:46:28.199 --> 00:46:30.440 you can have the home show. 901 00:46:30.920 --> 00:46:31.679 You know what I love. 902 00:46:31.639 --> 00:46:33.840 About a home show I love that you can walk 903 00:46:33.880 --> 00:46:36.920 around in one area and get if you're if you're 904 00:46:36.920 --> 00:46:39.760 gonna do any remodeling, you're gonna buy a house or anything, 905 00:46:40.239 --> 00:46:43.000 everything's there. That's what I love about it. Even if 906 00:46:43.039 --> 00:46:46.400 you don't buy, at the home show, you can see 907 00:46:46.519 --> 00:46:48.079 everything they have to. 908 00:46:48.159 --> 00:46:50.159 Offer, even if you go to someone else. 909 00:46:50.199 --> 00:46:51.760 I mean, it doesn't mean if you stop at a 910 00:46:51.760 --> 00:46:54.320 booth and see something you like you gotta use that vendor. Now, 911 00:46:54.320 --> 00:46:56.800 I'm not suggesting you don't use them, but I'm saying 912 00:46:56.800 --> 00:46:58.480 it's just a one stop shop. 913 00:46:59.039 --> 00:47:02.000 I know I'm gonna be there. They're such fun. 914 00:47:02.400 --> 00:47:07.119 Castle Rockhome Show this weekend eleven through the thirteenth. That's Friday, Saturday, 915 00:47:07.199 --> 00:47:10.920 and Sunday, and it's it's gonna be great. 916 00:47:11.039 --> 00:47:12.519 Douglas County Fairgrounds. 917 00:47:12.719 --> 00:47:19.480 Go to Castle Rawhomeshow dot com. Get your tickets Castlerockhomeshow 918 00:47:19.480 --> 00:47:22.440 dot com. Mark, We ought to meet because do you 919 00:47:22.559 --> 00:47:24.559 like home shows like I do? I mean, I love 920 00:47:24.639 --> 00:47:27.199 browsing what's out there and what's new, especially you guys 921 00:47:27.239 --> 00:47:29.039 are going through major remodeling right now. 922 00:47:29.920 --> 00:47:32.239 Yeah, well you think you might stop buying God But yes, 923 00:47:32.320 --> 00:47:34.079 I do like home shows. 924 00:47:34.920 --> 00:47:37.119 I love them. I really do love them. 925 00:47:37.400 --> 00:47:40.320 So okay, back to the phones, mac what's going on 926 00:47:40.360 --> 00:47:40.599 with you? 927 00:47:40.679 --> 00:47:42.880 Mac Hey? 928 00:47:42.920 --> 00:47:43.159 Tom? 929 00:47:43.239 --> 00:47:45.519 I just wanted to reach out. A few days ago, 930 00:47:45.519 --> 00:47:48.079 I was listening to a phone call on your show 931 00:47:48.119 --> 00:47:53.280 about Mile High Honda and what an exceptional service they 932 00:47:53.320 --> 00:47:55.719 were doing for one of their new customers. I just 933 00:47:55.760 --> 00:47:59.719 bought a use Pilot, and about three weeks after I 934 00:47:59.719 --> 00:48:04.000 bought it, I realized that the tires were mismatched, and 935 00:48:04.920 --> 00:48:09.199 with the sales manager. They came two days ago, dropped 936 00:48:09.239 --> 00:48:11.559 off a loaner at my house and are replacing the 937 00:48:11.719 --> 00:48:15.320 tires and have gone above and beyond to make it right. 938 00:48:15.880 --> 00:48:19.360 So another kudos to mile Hi. Honda just wanted to pass. 939 00:48:19.159 --> 00:48:19.559 That out there. 940 00:48:19.639 --> 00:48:23.480 That's pretty dang cool man. No, that's really cool. And 941 00:48:23.840 --> 00:48:26.360 that's you know, because so many of these dealers would 942 00:48:26.360 --> 00:48:28.519 have just said, forget that, you know, forget that. 943 00:48:28.840 --> 00:48:30.000 Tell me about the pilot. 944 00:48:30.079 --> 00:48:33.559 I'm interested in how you how you settled on the pilot. 945 00:48:35.320 --> 00:48:37.440 Yeah, So Tom I had called probably a month ago 946 00:48:37.599 --> 00:48:40.519 we had about dash can right, telling everybody they should 947 00:48:40.519 --> 00:48:46.400 get one. They're great, they're p six. There's no stinky 948 00:48:46.440 --> 00:48:50.800 turbo that you have to deal with. It's seven passenger 949 00:48:51.480 --> 00:48:53.800 and the reliability is great. All you got to do 950 00:48:53.840 --> 00:48:56.519 is make sure you do the timing belt and. 951 00:48:57.039 --> 00:48:59.880 How really okay, how many miles do you? How many 952 00:49:00.360 --> 00:49:00.840 on yours? 953 00:49:02.360 --> 00:49:05.000 The one we just bought is a twenty twenty two 954 00:49:05.159 --> 00:49:06.920 with it's got thirty two thousand miles on. 955 00:49:08.239 --> 00:49:10.639 Oh my goodness, that's pretty low mileage. 956 00:49:12.480 --> 00:49:16.920 Yeah, that is good, great experience at that dealership. So 957 00:49:16.960 --> 00:49:18.719 I just wanted to pass it along as somebody. 958 00:49:19.159 --> 00:49:20.480 Well, thank you check. 959 00:49:20.280 --> 00:49:22.920 Out my we love we love lyric, we love hearing 960 00:49:22.920 --> 00:49:23.800 real life experience. 961 00:49:23.800 --> 00:49:24.400 Thank you very much. 962 00:49:24.440 --> 00:49:26.519 Three oh three seven one three eight two five five. 963 00:49:27.519 --> 00:49:32.400 So Michael, when can when do we start worrying about 964 00:49:32.440 --> 00:49:35.760 hal and when we start worrying about roofs and we 965 00:49:35.800 --> 00:49:36.800 always talk about hale? 966 00:49:37.519 --> 00:49:37.920 What else? 967 00:49:38.000 --> 00:49:38.239 I mean? 968 00:49:38.280 --> 00:49:40.599 When can be a problem? Does wind ever cause a problem? 969 00:49:40.679 --> 00:49:41.320 We get some maybe? 970 00:49:41.360 --> 00:49:43.079 I mean you've seen some of the windstorms that come 971 00:49:43.119 --> 00:49:45.239 through and they'll rip up some of these old roofs 972 00:49:45.239 --> 00:49:48.559 because in Colorado you start losing the adhesion the tar 973 00:49:48.599 --> 00:49:51.639 strips that attack the yeah, the shingles together, and so 974 00:49:51.880 --> 00:49:54.679 these older roofs they'll just start ripping off. 975 00:49:54.719 --> 00:49:57.599 So when you do an inspection, Let's face it, this 976 00:49:57.719 --> 00:50:01.000 state is different than most because we know, ever look 977 00:50:01.159 --> 00:50:05.320 at roofing as a purchase ever whatever, Now now I'm 978 00:50:05.360 --> 00:50:07.960 not saying ever. What I mean is as a market, 979 00:50:08.519 --> 00:50:12.320 people assume they're going to get their roof someday replaced, 980 00:50:12.320 --> 00:50:15.000 and it's going to be by insurance. That the idea 981 00:50:15.079 --> 00:50:18.840 of actually having to buy a roof puts people through 982 00:50:18.840 --> 00:50:21.760 the roof and it's happening. You said a lot with 983 00:50:21.880 --> 00:50:25.840 real estate. For example, the home inspector says the roof 984 00:50:25.920 --> 00:50:29.079 isn't good, or the roof is good, or the roof 985 00:50:29.159 --> 00:50:30.400 is this, or the roof is that. 986 00:50:31.000 --> 00:50:33.880 First of all, you suggest you guys will go out 987 00:50:33.920 --> 00:50:35.719 and do it. Do you charge for that inspection? 988 00:50:36.360 --> 00:50:36.440 So? 989 00:50:36.480 --> 00:50:39.559 But trolley, So, if I'm buying a house and I 990 00:50:39.639 --> 00:50:41.079 want to know about the roof, why would I let 991 00:50:41.119 --> 00:50:44.559 a home inspector. Let the home inspector do the other stuff? 992 00:50:44.800 --> 00:50:47.800 I call you out. And then what happens when you 993 00:50:47.880 --> 00:50:51.159 find the roof is simply it's simply needs replacement. 994 00:50:51.559 --> 00:50:52.760 I mean what happens? 995 00:50:53.159 --> 00:50:56.239 I mean have you ever done do you do retail jobs? 996 00:50:56.360 --> 00:50:56.519 Oh? 997 00:50:56.559 --> 00:50:58.039 Yeah, Like you. 998 00:50:57.960 --> 00:51:00.599 Said, the market is quickly shifting to a tail market. 999 00:51:00.760 --> 00:51:04.440 It is people's deductibles on their insurance policies are going 1000 00:51:04.480 --> 00:51:07.079 to two to five percent, and with home values going 1001 00:51:07.119 --> 00:51:10.679 through the roof five percent on a five hundred thousand 1002 00:51:10.679 --> 00:51:14.119 dollars house, it quickly prices you out of the. 1003 00:51:14.360 --> 00:51:15.880 So, in other words, you are buying your roof. 1004 00:51:16.440 --> 00:51:18.199 So what do you offered to people that are cat 1005 00:51:18.360 --> 00:51:21.480 let's just call them cash buyers retail buyers? Can you 1006 00:51:21.519 --> 00:51:22.800 offer them something special? 1007 00:51:23.039 --> 00:51:23.280 Yeah? 1008 00:51:23.320 --> 00:51:27.719 So you know, we we definitely offer specials to people 1009 00:51:27.719 --> 00:51:31.519 that are new veterans, veterans, first responders, people that are 1010 00:51:31.519 --> 00:51:34.400 on fixed incomes like those things. In fact, we just 1011 00:51:34.440 --> 00:51:36.840 got our nonprofit up and running called the Hearts and 1012 00:51:36.880 --> 00:51:41.519 Hammers where Hearts Hearts and Hammers, and we do grants 1013 00:51:41.559 --> 00:51:45.320 for specifically people that are on fixed income, people that 1014 00:51:45.360 --> 00:51:45.719 have been. 1015 00:51:45.679 --> 00:51:48.639 Taking You mean to tell me you have a charity 1016 00:51:48.880 --> 00:51:53.159 and you help fund that, and then when someone needs 1017 00:51:53.400 --> 00:51:55.719 a roof and can't afford it, that's where we can 1018 00:51:55.840 --> 00:51:59.639 if they meet the criteria, you can actually help them. 1019 00:51:59.760 --> 00:52:02.079 Yeah, there's there's been so many people that have been 1020 00:52:02.119 --> 00:52:05.360 taken advantage of by contractors or insurance has canceled them, 1021 00:52:05.519 --> 00:52:08.880 or or they just got into a tight tight situation 1022 00:52:08.960 --> 00:52:10.159 and they can't afford the roof. 1023 00:52:10.480 --> 00:52:11.400 That yeah, we. 1024 00:52:11.760 --> 00:52:13.599 Saw need and we decided that this would be the 1025 00:52:13.599 --> 00:52:15.480 best avenue to help. 1026 00:52:16.400 --> 00:52:19.039 All right, So how does someone when they're going to 1027 00:52:19.079 --> 00:52:21.360 get a roof, how do they qualify for this grant? 1028 00:52:21.559 --> 00:52:24.519 If they're and people, I want you to know, they're 1029 00:52:24.519 --> 00:52:26.440 not doing free roofs. They just can't afford that. No 1030 00:52:26.440 --> 00:52:29.199 one could do that. But they do have special cases. 1031 00:52:29.320 --> 00:52:31.119 And what I'm trying to find out is what are 1032 00:52:31.159 --> 00:52:32.360 those special cases? 1033 00:52:33.039 --> 00:52:37.760 Yeah, so like how would someone qualify? In fact, we're opening. 1034 00:52:37.480 --> 00:52:40.280 Up our next Hearts and Hammers giveaway right now, which 1035 00:52:40.760 --> 00:52:42.760 they could go to our website and they'll see a banner. 1036 00:52:42.840 --> 00:52:44.639 Okay, and I want to talk about that because they 1037 00:52:44.679 --> 00:52:47.159 can get a car. No, this is a free roof. 1038 00:52:47.440 --> 00:52:48.880 Oh wait a minute, so how's that work? 1039 00:52:48.960 --> 00:52:49.119 Then? 1040 00:52:49.239 --> 00:52:51.840 Yeah? So last year we did four free roofs through. 1041 00:52:52.199 --> 00:52:55.920 Hearts and Hammers for free roofs. Dominate somebody, they can 1042 00:52:56.000 --> 00:53:00.360 nominate themselves, can they nominate? So they nominate someone in need? Yeah, okay, 1043 00:53:00.519 --> 00:53:04.079 even themselves yep. And then what Hearts Anddhammers dot com. No, 1044 00:53:04.280 --> 00:53:06.719 just go to a trolley Roofing doll and you'll see 1045 00:53:06.719 --> 00:53:08.000 that banner that that. 1046 00:53:08.039 --> 00:53:11.480 Okay, nominate Trolleyroofing dot com. And then you click on 1047 00:53:11.559 --> 00:53:15.559 the banner in order to nominate yourself or someone or 1048 00:53:15.639 --> 00:53:16.480 someone else in one. 1049 00:53:16.800 --> 00:53:21.239 And then we get all of the the applications. 1050 00:53:20.559 --> 00:53:22.679 In and as a as a. 1051 00:53:22.480 --> 00:53:26.000 Team, our employees, we all rate these and then vote 1052 00:53:26.480 --> 00:53:28.880 and then we picked four winners out. We did four 1053 00:53:28.920 --> 00:53:32.239 winners last year. I think all told, we've done fifteen 1054 00:53:32.559 --> 00:53:36.880 or so. Yeah, no fooling. Yeah, like town's totally free, 1055 00:53:37.000 --> 00:53:41.280 totally free, yep, just for nominating just because there's need. 1056 00:53:41.360 --> 00:53:44.519 And they're like one lady she inherited the house she 1057 00:53:44.599 --> 00:53:47.599 moved in. The roof was destroyed. She had a series 1058 00:53:47.639 --> 00:53:51.360 of tarps that were directing water to a bathtub. Oh 1059 00:53:51.440 --> 00:53:53.519 my god, you know, like it's it was just a 1060 00:53:53.599 --> 00:53:56.039 rough place. There was another lady, you know, she was 1061 00:53:56.079 --> 00:53:58.199 taking care of her mentally handicapped son. She was on 1062 00:53:58.239 --> 00:54:01.599 a fixed budget, the contractor and taking advantage of her. 1063 00:54:01.960 --> 00:54:03.800 And and so we stepped in and we said, look, 1064 00:54:03.960 --> 00:54:05.400 let's just let's just take care of. 1065 00:54:05.360 --> 00:54:08.760 You, all right. To find out more about nominating someone 1066 00:54:08.800 --> 00:54:12.039 for a free roof, And that's throughout the Denver metro too. Yep. 1067 00:54:12.519 --> 00:54:15.079 Now here's the number seven. So that's from the from 1068 00:54:15.119 --> 00:54:18.960 Pueblo to what four Collins for yeah, we'll go up 1069 00:54:19.000 --> 00:54:21.039 to four Collons. No, I mean, I'm just curious that, Okay. 1070 00:54:21.079 --> 00:54:24.880 So here's the number seven one nine three seven five 1071 00:54:24.960 --> 00:54:25.960 eight seven seven three. 1072 00:54:26.039 --> 00:54:27.599 Now, don't nominate people there. 1073 00:54:27.840 --> 00:54:29.360 That's if you need a roof where you want a 1074 00:54:29.360 --> 00:54:30.920 free roof inspection? Right? 1075 00:54:31.000 --> 00:54:32.920 Is that the right free roof inspection? 1076 00:54:33.320 --> 00:54:36.280 Seven one nine three seven five eight seven seven three 1077 00:54:36.760 --> 00:54:39.880 Now to nominate and to find out more about hearts 1078 00:54:39.920 --> 00:54:44.519 and hammers, you go to Petrolleyroofing dot com p E 1079 00:54:44.559 --> 00:54:51.440 t R A l I pet pet Raleigh, Petrolleyroofing dot com. 1080 00:54:52.280 --> 00:54:53.880 Uh, let's go back to the phones. 1081 00:54:54.159 --> 00:54:57.559 Three oh three seven one three talk seven one three 1082 00:54:57.599 --> 00:55:00.000 A two five five. We'll hear from you and your 1083 00:55:00.079 --> 00:55:04.599 problems coming up now. Genesis Total Exteriors. I said, I've 1084 00:55:04.639 --> 00:55:07.480 known them for years and they're great people, and I 1085 00:55:07.519 --> 00:55:09.320 want you to know they do painting as well. 1086 00:55:09.400 --> 00:55:10.760 So so many people need painting. 1087 00:55:10.760 --> 00:55:19.159 You don't know where to go Genesis Total Exteriors dot com. 1088 00:55:19.440 --> 00:55:22.679 Go with a sure thing Denver's Best roofer Excel Roofing 1089 00:55:22.800 --> 00:55:25.440 dot com. You don't pay a cent until you're content. 1090 00:55:27.000 --> 00:55:31.280 Wait time for an insurance check up free, no obligation. 1091 00:55:31.320 --> 00:55:35.119 In comparison, call Compass Insurance. Paint too much your coverage 1092 00:55:35.159 --> 00:55:37.800 at dozens of insurance companies find out now three oh 1093 00:55:37.880 --> 00:55:40.360 three seven seven to one help. You'll think you're his 1094 00:55:40.519 --> 00:55:43.119 only customer when you choose Frank durand the real estate 1095 00:55:43.159 --> 00:55:46.440 Man dot com to list your home with Remax Alliance 1096 00:55:46.639 --> 00:55:56.519 three oh three nine two zero sixteen twenty two three 1097 00:55:56.559 --> 00:55:59.119 oh three Martino THREEO three sixty two seven eight four 1098 00:55:59.159 --> 00:56:02.719 sixty six. Step Dmitri has a follow up and we'll 1099 00:56:02.760 --> 00:56:06.559 get to him right now. Okay, So, Deputy D this 1100 00:56:06.840 --> 00:56:09.679 has to do with Shelley an impounded RV. Can you 1101 00:56:09.840 --> 00:56:12.039 refresh me When did that call come in? I'm trying 1102 00:56:12.039 --> 00:56:14.039 to find it or did Mark take it and I 1103 00:56:14.079 --> 00:56:14.400 took it? 1104 00:56:14.440 --> 00:56:15.519 Bro I think it was. 1105 00:56:16.159 --> 00:56:19.559 Okay, it was Mark April third, Okay, tell me the problem. 1106 00:56:19.960 --> 00:56:22.679 So, so Sholley called in. She was living in a 1107 00:56:22.840 --> 00:56:25.880 dilapidated RV that got towed away by the Denver police. Oh. 1108 00:56:25.920 --> 00:56:27.400 I remember Mark going off on this one. 1109 00:56:27.480 --> 00:56:28.079 Yeah, and it. 1110 00:56:28.119 --> 00:56:31.440 Went to the impound yard. Shelley told us that she 1111 00:56:31.800 --> 00:56:33.559 only got fifteen minutes to I. 1112 00:56:33.559 --> 00:56:36.360 Thought they let people do almost anything. Are they cracking 1113 00:56:36.400 --> 00:56:38.639 down on these bandoned vehicles and stuff? Now? 1114 00:56:39.559 --> 00:56:41.480 Yeah, I mean this isn't the first call like this 1115 00:56:41.559 --> 00:56:42.239 that I worked. 1116 00:56:42.280 --> 00:56:44.880 So there there, So she was living in it, huh 1117 00:56:44.960 --> 00:56:46.000 and they took it away? 1118 00:56:46.280 --> 00:56:46.480 Yeah? 1119 00:56:46.480 --> 00:56:49.079 They was she out like out in about somewhere or what. 1120 00:56:50.480 --> 00:56:52.800 I think she was there at the time it was towed. 1121 00:56:52.920 --> 00:56:55.039 But as you know, they're not going to tow a 1122 00:56:55.119 --> 00:56:56.519 vehicle with an occupant in it. 1123 00:56:56.599 --> 00:56:57.320 So what happened? 1124 00:56:57.440 --> 00:57:00.159 So she went over to the Denver impound yard to 1125 00:57:00.199 --> 00:57:04.800 get her stuff, and she said that she wasn't given 1126 00:57:04.920 --> 00:57:06.920 enough time to get all of her stuff out of there, 1127 00:57:07.360 --> 00:57:09.239 so she called us for help and trying to get 1128 00:57:09.280 --> 00:57:11.039 access to that RV one more time. 1129 00:57:11.760 --> 00:57:14.480 So you know, in a similar call, where was the 1130 00:57:14.559 --> 00:57:16.119 RV set up that it was towed away? 1131 00:57:17.320 --> 00:57:20.079 She didn't tell us where, but it was obviously somewhere. 1132 00:57:20.199 --> 00:57:22.079 What kind of an RV was it? Like, like a 1133 00:57:22.079 --> 00:57:23.159 motorized one or. 1134 00:57:23.320 --> 00:57:27.800 Like a nineteen ninety four like Earth Van. Well I 1135 00:57:28.280 --> 00:57:30.280 saw the title. It doesn't really say what. It just 1136 00:57:30.320 --> 00:57:32.000 does make a model in our ears, So I have 1137 00:57:32.039 --> 00:57:34.079 no idea. Okay, so it was a really old one. 1138 00:57:34.760 --> 00:57:37.039 Did she even have any concern about getting the vehicle 1139 00:57:37.079 --> 00:57:40.039 back itself? She doesn't want it back, Okay, she just 1140 00:57:40.119 --> 00:57:40.880 wanted her stuff. 1141 00:57:40.960 --> 00:57:43.079 Yeah kind of stuff. Were we talking about. 1142 00:57:42.840 --> 00:57:45.960 Her personal property? She I didn't really. 1143 00:57:45.800 --> 00:57:47.840 Ask her what her cos So did she get her stuff? 1144 00:57:48.039 --> 00:57:48.760 Well? Not yet. 1145 00:57:48.840 --> 00:57:51.320 Because I've been working for the past couple of days. 1146 00:57:51.320 --> 00:57:53.320 I've been working with a contact that we developed a 1147 00:57:53.320 --> 00:57:56.079 few months ago as a result of a similar call 1148 00:57:56.559 --> 00:57:59.400 within the Sheriff's office. And this lady has been really 1149 00:57:59.400 --> 00:57:59.960 great to work with. 1150 00:58:00.320 --> 00:58:00.519 Takes. 1151 00:58:01.280 --> 00:58:03.159 I don't mean to interrupt, but it's really important to 1152 00:58:03.239 --> 00:58:05.800 know that people have rights when it comes to that 1153 00:58:05.840 --> 00:58:06.559 personal property. 1154 00:58:06.599 --> 00:58:09.760 Yeah, that was never in question, Okay, she wasn't denied 1155 00:58:09.840 --> 00:58:11.880 access to it. She just claimed that she wasn't given 1156 00:58:12.000 --> 00:58:12.519 enough time. 1157 00:58:12.719 --> 00:58:13.920 Okay, meaning what. 1158 00:58:14.159 --> 00:58:16.719 Not given enough time? Meaning they did away with it 1159 00:58:16.800 --> 00:58:17.639 or destroyed it. 1160 00:58:17.639 --> 00:58:19.559 Her sothough it only went in a few days ago, 1161 00:58:19.719 --> 00:58:21.360 so it's still a fun What does this mean? 1162 00:58:21.440 --> 00:58:22.880 She wasn't given enough time. 1163 00:58:22.800 --> 00:58:25.199 Enough time within the RV to get her stuff up. 1164 00:58:25.280 --> 00:58:28.679 Oh, they let her have access, but not the time 1165 00:58:28.800 --> 00:58:29.480 she needed. 1166 00:58:29.760 --> 00:58:33.039 Yeah, she said that Deputy Shelley over there gave her 1167 00:58:33.119 --> 00:58:36.960 fifteen minutes. And you know, and by the way, fifteen 1168 00:58:36.960 --> 00:58:39.440 minutes is the standard time frame that they give you 1169 00:58:39.480 --> 00:58:42.719 to get in, get your stuff and get out. However, 1170 00:58:43.360 --> 00:58:46.719 the Sheriff's office contact that we have investigated this over 1171 00:58:46.719 --> 00:58:49.480 the past couple of days, and she said that according 1172 00:58:49.519 --> 00:58:52.639 to the Sheriff's office records, Shelley actually showed up with 1173 00:58:52.679 --> 00:58:55.320 an RV and another person. I mean, she showed up 1174 00:58:55.320 --> 00:58:58.440 with a U haul truck and the second person, and 1175 00:58:58.480 --> 00:59:00.920 she spent an hour in that RV rummaging through her. 1176 00:59:00.840 --> 00:59:03.039 Stuff when she claimed it was fifteen minutes. 1177 00:59:03.119 --> 00:59:06.719 Yeah. Yeah, So according to the sheriff's office, they had 1178 00:59:06.760 --> 00:59:11.280 already really flexed the rules by giving her extra time 1179 00:59:11.719 --> 00:59:14.159 and by allowing a second person in there, which is 1180 00:59:14.320 --> 00:59:15.679 against their own rule. 1181 00:59:15.760 --> 00:59:17.880 She was there for more than an hour. Did you 1182 00:59:17.920 --> 00:59:18.599 point this out? 1183 00:59:18.679 --> 00:59:21.599 Did you say, Shelley, you know you told us fifteen 1184 00:59:21.639 --> 00:59:24.199 minutes and they have her record showing it was more 1185 00:59:24.239 --> 00:59:24.719 than an hour. 1186 00:59:24.880 --> 00:59:28.599 No, Instead of rubbing her nose in it, I said that, Look, Shelley, 1187 00:59:28.639 --> 00:59:31.320 here are the rules. The Sheriff's office is going to 1188 00:59:31.360 --> 00:59:33.840 give you one more chance to come in get your stuff. 1189 00:59:34.199 --> 00:59:36.559 They're going to give you fifteen minutes, and it's got 1190 00:59:36.599 --> 00:59:39.280 to be just you, not any not anybody. 1191 00:59:39.320 --> 00:59:41.119 What kind of stuff does she had that would take 1192 00:59:41.239 --> 00:59:43.159 more than an hour? And U haul van? 1193 00:59:43.840 --> 00:59:47.079 Well, I don't. I didn't get into that because her 1194 00:59:47.079 --> 00:59:50.440 home outside the scope. Yeah, it's her home, and it's 1195 00:59:50.519 --> 00:59:52.800 kind of like outside the scope of what I needed 1196 00:59:52.840 --> 00:59:54.440 to do, which is to see if I can get 1197 00:59:54.440 --> 00:59:57.039 the Sheriff's office to get her one more chance to 1198 00:59:57.079 --> 01:00:00.000 get some of her stuff out. So we went over 1199 01:00:00.079 --> 01:00:02.400 the rules after the Sheriff's office explained them to me 1200 01:00:02.559 --> 01:00:06.880 very clearly, and Shelley did agree to kind of prior 1201 01:00:06.920 --> 01:00:10.440 to showing up over there, in her mind kind of 1202 01:00:10.480 --> 01:00:12.960 go over her plan. What is she going to grab 1203 01:00:13.480 --> 01:00:15.719 and where is this stuff and how is she going 1204 01:00:15.760 --> 01:00:18.079 to get it out of the RV instead of going 1205 01:00:18.119 --> 01:00:20.880 in to kind of look around and rummage around and 1206 01:00:20.920 --> 01:00:22.840 then make up her mind because she's going to use 1207 01:00:22.920 --> 01:00:23.800 up her fifteen minutes. 1208 01:00:23.840 --> 01:00:26.840 I can't even imagine, like, okay, go ahead. 1209 01:00:26.880 --> 01:00:30.199 Yeah, So the Sheriff's office, you know that our contact, 1210 01:00:30.159 --> 01:00:32.360 who's a very nice lady. She takes these requests. 1211 01:00:32.559 --> 01:00:32.719 True. 1212 01:00:32.760 --> 01:00:32.880 Ok. 1213 01:00:34.000 --> 01:00:39.320 She actually consults with a sheriff himself, and she said, hey, look, 1214 01:00:39.320 --> 01:00:42.880 if Shelley shows up again, we'll give her and we'll 1215 01:00:43.039 --> 01:00:44.639 we'll let her in one more time. 1216 01:00:44.719 --> 01:00:46.840 And who is this woman particularly is she with the 1217 01:00:46.880 --> 01:00:47.519 sheriff department? 1218 01:00:47.639 --> 01:00:47.840 Yeah? 1219 01:00:47.920 --> 01:00:51.280 Yeah, okay, yeah, she's in the media. 1220 01:00:50.039 --> 01:00:55.559 Ok. Yeah, as she was the last time you said 1221 01:00:55.639 --> 01:00:57.440 something that it just dawned on me. 1222 01:00:58.039 --> 01:01:03.559 If if we were in our bus for two month trip, 1223 01:01:04.159 --> 01:01:07.719 we could take everything out of that, every single thing 1224 01:01:07.760 --> 01:01:12.239 out of that in probably forty five minutes without blinking. 1225 01:01:14.280 --> 01:01:16.480 No, I have no idea what I was taking her 1226 01:01:16.519 --> 01:01:19.000 so long. That's that's what I'm wondering. Unless she's a 1227 01:01:19.039 --> 01:01:21.239 hoarder and she has to go through stuff, well, not 1228 01:01:21.320 --> 01:01:22.840 only that could be paralyzing. 1229 01:01:22.920 --> 01:01:24.840 But yeah, I mean, if you, I mean, if you 1230 01:01:24.880 --> 01:01:27.280 look at the situation that this lady finds herself in, 1231 01:01:27.360 --> 01:01:29.920 which is being homeless and living in an RV, So 1232 01:01:29.960 --> 01:01:33.119 she's probably doesn't have the wherewithal that Mark and Tom 1233 01:01:33.599 --> 01:01:36.559 and hopefully I would have in getting my stuff out 1234 01:01:36.559 --> 01:01:39.159 of the RV. So she's probably kind of challenged in 1235 01:01:39.159 --> 01:01:40.519 more ways than the one you see. 1236 01:01:40.519 --> 01:01:42.199 We help in all kinds of ways on this show. 1237 01:01:42.199 --> 01:01:44.880 That's what I love, truly, I mean, But but where's 1238 01:01:44.920 --> 01:01:46.239 she going to live? Now? Did she say? 1239 01:01:46.519 --> 01:01:46.719 No? 1240 01:01:46.880 --> 01:01:47.320 All right? 1241 01:01:48.440 --> 01:01:50.880 People? So we help every ever. We try to help 1242 01:01:50.880 --> 01:01:51.519 in every case. 1243 01:01:51.559 --> 01:01:54.760 Sometimes we can't help, Like if you can't go number 1244 01:01:54.760 --> 01:01:57.159 two anymore, we just can't help. 1245 01:01:57.880 --> 01:01:59.960 That's an inside joke. If you listen to the show. 1246 01:02:00.559 --> 01:02:03.880 We had a guy call and he's what we call 1247 01:02:03.920 --> 01:02:07.559 a chronic caller, not a crank caller, but a chronic caller. 1248 01:02:08.119 --> 01:02:13.159 And his name's Drew, and he said that the pharmacist 1249 01:02:13.639 --> 01:02:17.039 did not warn him of this particular drug he was taking, 1250 01:02:17.719 --> 01:02:24.800 and this particularly impeded his ability to have a bowel movement, 1251 01:02:25.679 --> 01:02:29.000 and he was dying from it. He said, now, Shannon, 1252 01:02:30.119 --> 01:02:32.559 do you need me to telegraphic que or what I mean? 1253 01:02:32.800 --> 01:02:34.599 I can't go number two anymore? 1254 01:02:36.039 --> 01:02:37.960 And that's what he said on the show right there, 1255 01:02:40.599 --> 01:02:43.639 So that could be a big problem. We never got 1256 01:02:43.639 --> 01:02:45.639 a resolution to that one. Did we ever find out 1257 01:02:45.639 --> 01:02:47.719 what happened? What did he want us to do? He 1258 01:02:47.800 --> 01:02:51.280 wanted us to call the owner of that drug store 1259 01:02:51.400 --> 01:02:55.239 chain and tell him and tell. 1260 01:02:55.039 --> 01:02:57.000 Him go ahead, Shannon. What did he want us to 1261 01:02:57.000 --> 01:02:57.400 tell him? 1262 01:02:57.800 --> 01:02:59.639 I can go number two anymore? 1263 01:03:00.920 --> 01:03:03.480 And he thought that the owner of the drug store 1264 01:03:03.559 --> 01:03:08.559 chain would make a payment to him anyway. I'm Tom 1265 01:03:08.599 --> 01:03:11.960 Martino three oh three, seven to one, three talks seven 1266 01:03:11.960 --> 01:03:15.239 to one, three, eight, two, five five more. Right after this, 1267 01:03:19.079 --> 01:03:22.360 go with a sure thing Denver's Best Roofer Excel roofing 1268 01:03:22.440 --> 01:03:25.079 dot com. You don't pay a cent until you're content. 1269 01:03:28.480 --> 01:03:31.639 Time for an insurance check up free no obligation comparison 1270 01:03:31.800 --> 01:03:35.360 call Compass Insurance paying too much your coverage at dozens 1271 01:03:35.360 --> 01:03:38.079 of insurance companies find out now three oh three, seven 1272 01:03:38.119 --> 01:03:40.440 to seven to one. Help. You'll think you're his only 1273 01:03:40.559 --> 01:03:43.039 customer when you choose Frank durand the real estate Man 1274 01:03:43.079 --> 01:03:46.519 dot com to list your home with Remax Alliance three 1275 01:03:46.519 --> 01:03:53.679 oh three nine two zero sixteen twenty two. Hey, I'm 1276 01:03:53.760 --> 01:03:57.360 Tom Martino. You're a troubleshooter. The Official Castle Rock Home 1277 01:03:57.400 --> 01:04:02.519 Show this weekend. Free tickets for reopen parking Douglas County Fairgrounds, 1278 01:04:03.119 --> 01:04:06.800 four hundred, more than four hundred vendors and two giant buildings. 1279 01:04:07.039 --> 01:04:10.400 It's really gonna be fun, but it's also cool to 1280 01:04:10.440 --> 01:04:12.719 be in one spot and be able to compare stuff. 1281 01:04:13.119 --> 01:04:15.719 You can say, wait, look at that floor covering over there, 1282 01:04:15.760 --> 01:04:17.960 and then you go down the aisle look at another one, 1283 01:04:18.000 --> 01:04:19.039 or you go across the room. 1284 01:04:19.360 --> 01:04:21.320 I love it, I love it. 1285 01:04:21.400 --> 01:04:25.159 Castle Rockhome Show this weekend, Douglas County Fairgrounds. Go to 1286 01:04:25.199 --> 01:04:30.639 this website get your tickets free Castlerockhomeshow dot com. Now 1287 01:04:30.800 --> 01:04:35.199 they're limiting those tickets, so get on there Castlerockhomeshow dot com. 1288 01:04:35.480 --> 01:04:39.920 They're all free castle Rockhomeshow dot com. All right now, 1289 01:04:40.440 --> 01:04:43.400 we have been taking calls, questions, complaints about all kinds 1290 01:04:43.400 --> 01:04:45.840 of stuff and Deputy d as a follow up, I saw, 1291 01:04:47.000 --> 01:04:49.320 well we did that follow up, oh with the RV 1292 01:04:49.480 --> 01:04:52.639 and the sheriff's see. So basically the end result is 1293 01:04:52.679 --> 01:04:53.960 she gets another chance. Period. 1294 01:04:54.000 --> 01:04:54.320 That's it. 1295 01:04:54.400 --> 01:04:56.079 Yeah, but she's got to do it the right way. 1296 01:04:56.159 --> 01:04:58.679 She's got to She can't use follow language, she can't 1297 01:04:58.760 --> 01:05:01.639 rummage around for an hour, and she's got to be there, 1298 01:05:01.760 --> 01:05:03.639 in and out in fifteen minutes. So she has to 1299 01:05:03.679 --> 01:05:05.199 have a plan. We'll see if it works out. 1300 01:05:05.480 --> 01:05:09.679 Okay, So here's something that I think that I found shocking. 1301 01:05:10.320 --> 01:05:14.039 What do you think in the US the income is 1302 01:05:14.079 --> 01:05:18.320 needed to own a cheap home for home ownership, the 1303 01:05:18.400 --> 01:05:19.679 minimum for home ownership? 1304 01:05:19.679 --> 01:05:21.679 What do you think? What do you think the income is? 1305 01:05:21.719 --> 01:05:23.880 Michael Malley with PETROLI you want to make Yeah, if 1306 01:05:23.920 --> 01:05:26.119 you take the US in general and you take the 1307 01:05:26.199 --> 01:05:30.440 average income needed four not the average well, it's called 1308 01:05:30.480 --> 01:05:35.159 the income needed, the minimum income needed to own the 1309 01:05:35.280 --> 01:05:38.079 average home. Mark hundreds said about it. What do you think? 1310 01:05:39.239 --> 01:05:40.800 Oh boy, what do you think? Mike? 1311 01:05:40.920 --> 01:05:41.920 I said? Sixty five? 1312 01:05:42.280 --> 01:05:44.559 Get close to that, Mic Dimitri, you want to take 1313 01:05:44.559 --> 01:05:47.440 you guys, So Michael mallieys about sixty five grand. With 1314 01:05:47.519 --> 01:05:50.599 sixty five grand, you can almost buy a car. Hey, Dmitri, 1315 01:05:50.719 --> 01:05:51.280 what do you think? 1316 01:05:51.320 --> 01:05:53.360 What was the question? I was working on a case. 1317 01:05:53.840 --> 01:05:57.039 The minimum income for the average American who wants to 1318 01:05:57.039 --> 01:05:59.840 buy an average house in America. Now this is not Colorado. 1319 01:06:01.320 --> 01:06:04.639 Oh, I think Micae is correct. I'm with him on that. 1320 01:06:04.719 --> 01:06:07.320 It seems like it doesn't take much income to qualify 1321 01:06:07.360 --> 01:06:08.480 for a mortgage. 1322 01:06:08.239 --> 01:06:11.559 One hundred and seventeen thousand dollars. Mark said one ten. 1323 01:06:12.639 --> 01:06:18.159 It says here the most difficult thing is qualifying and 1324 01:06:18.199 --> 01:06:22.079 the income is one sixteen nine eighty six to afford 1325 01:06:22.079 --> 01:06:25.400 a typical home according to bank bank Rate, which is 1326 01:06:25.599 --> 01:06:29.079 very very accurate. So this is their twenty twenty five 1327 01:06:29.360 --> 01:06:33.440 affordability study, and so that is a fifty percent increase 1328 01:06:34.039 --> 01:06:38.239 since twenty twenty a fifty percent increase. 1329 01:06:38.559 --> 01:06:40.079 Tell them that doesn't sound quite right, I. 1330 01:06:40.079 --> 01:06:42.599 Think, why don't you talk to bank Rate, the number 1331 01:06:42.639 --> 01:06:45.639 one survey or in America all things financially. 1332 01:06:45.679 --> 01:06:48.400 Why don't we call one of the mortgage experts, or 1333 01:06:48.440 --> 01:06:50.559 one of the mortgage experts such as those like the 1334 01:06:50.599 --> 01:06:54.440 American that you're doing commercial for, or I can't remember, 1335 01:06:54.440 --> 01:06:56.360 who's the gentleman who specializes in the revere. 1336 01:06:56.360 --> 01:07:01.480 I remember, I want to say, John, question financing. American 1337 01:07:01.559 --> 01:07:04.719 financing is doing home equit loans. They're also doing refis 1338 01:07:04.880 --> 01:07:08.519 and these are people that already own the home, So 1339 01:07:09.119 --> 01:07:11.639 that is a lot different. When you have a current 1340 01:07:11.719 --> 01:07:16.079 loan you're paying on and you're already in it, it's. 1341 01:07:15.960 --> 01:07:16.719 A little different. 1342 01:07:16.960 --> 01:07:20.639 But to qualify for a home, an average couple or 1343 01:07:20.679 --> 01:07:24.000 individual needs one hundred and seventeen thousand dollars. Now, whether 1344 01:07:24.039 --> 01:07:26.079 you agree with that or not, I don't care. In 1345 01:07:26.119 --> 01:07:29.719 the United States, they don't list the median, they list 1346 01:07:30.280 --> 01:07:34.320 the low. The minimum income to qualify for an average 1347 01:07:34.320 --> 01:07:38.039 home in America is one hundred and seventeen thousand dollars 1348 01:07:38.039 --> 01:07:40.760 and that is done, that has done only that. 1349 01:07:40.840 --> 01:07:41.639 They've only done one. 1350 01:07:41.639 --> 01:07:44.760 Hundred thousand people in the survey, so maybe they're wrong 1351 01:07:44.760 --> 01:07:45.360 about that. 1352 01:07:45.519 --> 01:07:49.519 I'm just asking, how is the median income compared to 1353 01:07:49.639 --> 01:07:51.119 that one hundred and sixty nine thousand. 1354 01:07:51.400 --> 01:07:54.599 Well, okay, okay, hold on, I think I think they 1355 01:07:54.639 --> 01:07:55.559 did talk about that. 1356 01:07:56.719 --> 01:07:57.800 Well, but listen to this. 1357 01:07:58.119 --> 01:08:01.559 In twenty twenty, the minimum in come was only seventy 1358 01:08:01.559 --> 01:08:05.639 eight two hundred dollars. And by the way, if anyone 1359 01:08:05.679 --> 01:08:07.760 wants to do research on that one hundred and seventy 1360 01:08:07.840 --> 01:08:10.960 dollars start with bankrate dot com and find out there 1361 01:08:11.440 --> 01:08:13.920 the way they did it. I've been using bank rate 1362 01:08:13.960 --> 01:08:16.079 for years to find out credit cards and all that, 1363 01:08:16.199 --> 01:08:19.920 but I imagine they can make a mistake from time to time. Now, 1364 01:08:20.239 --> 01:08:23.520 what they say here is between elevated mortgage rates and 1365 01:08:23.560 --> 01:08:27.039 the rise of home prices, the average person is being 1366 01:08:27.079 --> 01:08:30.960 snuffed out of the home buying cycle to afford a 1367 01:08:31.000 --> 01:08:35.720 typical home defined as a home at the medium national price. 1368 01:08:36.039 --> 01:08:39.039 What do you think the median national price is of 1369 01:08:39.079 --> 01:08:41.800 a home? Again, we may want to call someone else 1370 01:08:41.840 --> 01:08:43.960 to verify this, but what do you think it is 1371 01:08:44.039 --> 01:08:48.119 at this point? The median meaning the equal number of 1372 01:08:48.159 --> 01:08:51.199 homes under and over? What do you think five forty Oh, 1373 01:08:51.239 --> 01:08:55.119 you're so close four hundred and eighteen thousand for the median? 1374 01:08:55.319 --> 01:08:58.319 Can you believe that? Now, we were having a conversation. 1375 01:08:58.399 --> 01:09:00.680 I'm not going to say who it was with, but 1376 01:09:00.760 --> 01:09:02.880 I was having a conversation the other day, and I 1377 01:09:02.960 --> 01:09:06.880 swear to God, exact this exact wording came out in 1378 01:09:06.960 --> 01:09:10.479 the conversation. Well, they live in this measly six hundred 1379 01:09:10.479 --> 01:09:13.199 thousand dollars house and drive this car, and they think 1380 01:09:13.239 --> 01:09:16.760 they're all that. Somebody said that to me the measly 1381 01:09:17.359 --> 01:09:20.479 six hundred thousand dollars house. Do you remember when if 1382 01:09:20.479 --> 01:09:23.319 someone lived in a six hundred thousand dollars house, it was. 1383 01:09:23.319 --> 01:09:24.920 Like they were the bomb An show. 1384 01:09:25.960 --> 01:09:28.520 And now they're saying they're only living in a six 1385 01:09:28.600 --> 01:09:30.560 hundred thousand dollars house and driving this kind of car, 1386 01:09:30.560 --> 01:09:33.720 and they think they're all that. Wow, Nobody you know, 1387 01:09:33.800 --> 01:09:35.239 said that. By the way, I'm Tom Warts. 1388 01:09:35.239 --> 01:09:35.399 You know. 1389 01:09:35.399 --> 01:09:37.560 We have more coming up on the Troubleshooter Show. Don't 1390 01:09:37.600 --> 01:09:42.600 forget Petrolleyroofing dot com and the Castle Rockhome Show this weekend. 1391 01:09:42.880 --> 01:09:47.800 Go to Castle Rockholmeshow dot com. Go with a sure 1392 01:09:47.880 --> 01:09:51.319 thing Denver's best roofer Excel Roofing dot com. You don't 1393 01:09:51.319 --> 01:09:56.920 pay a cent until you're content, wait time for an 1394 01:09:56.920 --> 01:10:00.560 insurance check up free, no obligation. In comparison call Compass 1395 01:10:00.600 --> 01:10:03.880 Insurance Paying too much your coverage at dozens of insurance 1396 01:10:03.920 --> 01:10:07.000 companies find out now three all three seven seven one help. 1397 01:10:07.159 --> 01:10:09.800 You'll think you're his only customer when you choose Frank 1398 01:10:09.880 --> 01:10:12.319 durand the Real estate Man dot com to list your 1399 01:10:12.359 --> 01:10:15.479 home with Remax Alliance three all three nine two zero 1400 01:10:15.640 --> 01:10:16.600 sixteen twenty two. 1401 01:10:17.600 --> 01:10:30.520 Yeah, ripped news needed who you don't have? Come run 1402 01:10:30.520 --> 01:10:32.199 incious asas as we can. 1403 01:10:33.479 --> 01:10:36.760 Shooter's gonna help coming man. 1404 01:10:36.960 --> 01:10:41.640 This is the Troubleshooter Show now, Tom Martino. 1405 01:10:46.840 --> 01:10:51.720 Hi, Tom Martina here, Welcome to the show. Three O 1406 01:10:51.840 --> 01:10:54.640 three seven one three talk seven one three. 1407 01:10:54.600 --> 01:10:55.800 Eight two five five. 1408 01:10:57.000 --> 01:10:59.439 I have a Michael Mallley with me from Petrolie roofing. 1409 01:10:59.439 --> 01:11:01.800 We're talking and a bunch of other stuff. So if 1410 01:11:01.800 --> 01:11:03.479 you have something on your mind, give us a call. 1411 01:11:04.000 --> 01:11:06.000 One thing we did find out and I did some 1412 01:11:06.039 --> 01:11:07.800 research joined the break, we had a woman call in 1413 01:11:07.840 --> 01:11:11.279 about a car issue that showed up on one thing 1414 01:11:11.319 --> 01:11:14.159 but not on another. There are many many vinchecks you 1415 01:11:14.159 --> 01:11:16.600 can do nowadays on a car. If you're looking to 1416 01:11:16.600 --> 01:11:18.920 buy a car and you want to know it's history 1417 01:11:19.039 --> 01:11:22.880 or it's pedigree. It's important to know a pedigree of 1418 01:11:22.880 --> 01:11:27.079 a car because it tells you where it originated and 1419 01:11:27.079 --> 01:11:29.199 where it ended up and everything in between, along with 1420 01:11:29.279 --> 01:11:30.600 odometer statements. 1421 01:11:30.239 --> 01:11:31.000 And stuff like that. 1422 01:11:31.520 --> 01:11:34.880 But they're not all created equally, and I'm not sure why. 1423 01:11:34.680 --> 01:11:38.199 But yeah, Tom, so, I've been going over the paperwork 1424 01:11:38.239 --> 01:11:39.439 that Amy had sentence. 1425 01:11:39.199 --> 01:11:42.000 Now, Amy bought a car. She said it was salvage, 1426 01:11:42.279 --> 01:11:45.239 but we're having conflicting reports whether it was salvage or not. 1427 01:11:45.760 --> 01:11:49.000 Many times a car is salvage, but it's really branded 1428 01:11:49.399 --> 01:11:52.039 as a salvage, but not because of a wreck. It's 1429 01:11:52.079 --> 01:11:55.239 because of hail damage, and that's called a branded title, 1430 01:11:55.479 --> 01:11:58.079 but some states treat them all as junk. 1431 01:11:58.479 --> 01:12:01.920 Yeah, and or more. Having dug into the paperwork that 1432 01:12:02.000 --> 01:12:06.039 she sent, the brand on the title doesn't appear to 1433 01:12:06.119 --> 01:12:08.000 have anything to do with hale, even though there is 1434 01:12:08.039 --> 01:12:09.279 hail damage reported. 1435 01:12:09.560 --> 01:12:12.000 Really, what does the brand on the title mean? 1436 01:12:12.319 --> 01:12:17.359 Well, so it says not actual So I thought, well, 1437 01:12:17.399 --> 01:12:20.520 maybe that means not actual mileage. So I went back 1438 01:12:20.560 --> 01:12:23.199 over her bill of sale and there is a warning 1439 01:12:23.239 --> 01:12:26.119 on her bill of sale that true mileage is unknown. 1440 01:12:26.800 --> 01:12:29.399 Oh that's what there was one hundred and forty one 1441 01:12:29.439 --> 01:12:30.119 thousand or something. 1442 01:12:30.159 --> 01:12:32.479 Well that's what the odometer says, but the bill of 1443 01:12:32.520 --> 01:12:36.520 sale says, hey, true mileage is unknown. And the brand on. 1444 01:12:36.479 --> 01:12:38.640 Everything you could do wrong, she got you good wrong. 1445 01:12:38.840 --> 01:12:41.720 So unfortunately, there is no phone number for me to 1446 01:12:41.760 --> 01:12:44.560 call it copart. However, I did find their media contact 1447 01:12:44.560 --> 01:12:48.159 email address and I sent them, you know, polite requests 1448 01:12:48.159 --> 01:12:50.600 for more information on this particular car. I gave them 1449 01:12:50.600 --> 01:12:53.640 the car ven number and the model and make and 1450 01:12:53.680 --> 01:12:56.319 all that stuff, and so hopefully they'll get back to me. 1451 01:12:56.399 --> 01:12:58.840 But in my experienced media relations people get back to 1452 01:12:58.920 --> 01:13:01.359 us pretty quickly. All right, so I have another update 1453 01:13:01.399 --> 01:13:01.600 for you. 1454 01:13:01.960 --> 01:13:02.840 Okay, that's good. 1455 01:13:02.920 --> 01:13:07.399 So the bottom line is is that at this point, 1456 01:13:08.000 --> 01:13:11.119 we don't know where she stands with that car. We 1457 01:13:11.159 --> 01:13:13.720 don't know if it's been branded or not. But the 1458 01:13:13.760 --> 01:13:16.640 fact is this mark did you is mark on? Mark? 1459 01:13:16.640 --> 01:13:17.000 Are you on? 1460 01:13:17.319 --> 01:13:17.560 Yeah? 1461 01:13:17.720 --> 01:13:20.399 I wanted to know. I wanted to know. Did you 1462 01:13:20.439 --> 01:13:22.439 look at her sales paperwork and you said it was 1463 01:13:22.560 --> 01:13:24.680 kind of disclosed that there was something with the title. 1464 01:13:26.359 --> 01:13:29.439 Well, I saw that mileage thing, like Dmitri just said, 1465 01:13:29.520 --> 01:13:34.000 But I didn't see anything about a salvage title anywhere 1466 01:13:34.000 --> 01:13:34.920 in that paperwork. 1467 01:13:36.520 --> 01:13:37.760 Yeah. I didn't see that either. 1468 01:13:38.479 --> 01:13:41.800 So if it does turn out to be salvage or branded, 1469 01:13:42.199 --> 01:13:43.880 I think we can go back to the dealer and 1470 01:13:43.920 --> 01:13:48.000 say it was not represented properly. Now, Kachina's been trying 1471 01:13:48.000 --> 01:13:50.319 to get the dealer on did you actually call that number? 1472 01:13:50.399 --> 01:13:53.600 Did they answer or what Kachina they were going to get? 1473 01:13:53.800 --> 01:13:57.319 Yeah? They hung up on me twice. Oh great, well 1474 01:13:57.399 --> 01:14:00.840 that's different. Now, maybe we should get Dmitri to call 1475 01:14:00.920 --> 01:14:03.760 because I've heard them keep people from hanging up saying wait, wait, wait, 1476 01:14:03.760 --> 01:14:05.399 We just want to get your side of the story 1477 01:14:05.520 --> 01:14:07.520 or something. I don't know how you do it, Dmitri. 1478 01:14:07.760 --> 01:14:11.039 I'm not quoting you there, But why don't we give 1479 01:14:11.479 --> 01:14:15.600 D the number since he's been looking into this and D, 1480 01:14:15.720 --> 01:14:17.880 you didn't call Tri came the dealer yet, did you know? 1481 01:14:18.119 --> 01:14:21.159 Because Kelly has been working on that. I mean, I'll 1482 01:14:21.159 --> 01:14:22.600 be happy to give them a call, just. 1483 01:14:22.600 --> 01:14:26.640 See if they'll come, just talk about it. So, so 1484 01:14:26.800 --> 01:14:28.960 you didn't tell me that Kachina they hung up on you. 1485 01:14:32.399 --> 01:14:35.039 They just shot you hung up on her, all right. 1486 01:14:35.079 --> 01:14:37.079 She's on the line, all right. So let's get that 1487 01:14:37.159 --> 01:14:38.920 number to D and then he can take a call. 1488 01:14:39.680 --> 01:14:41.319 If you have any problems, give us called three or 1489 01:14:41.319 --> 01:14:43.319 three seven one three talks seven one, three eight two, 1490 01:14:43.319 --> 01:14:46.960 five to five. So we've been discussing the the average, 1491 01:14:47.119 --> 01:14:50.079 not the average, the minimum income did for an average 1492 01:14:50.079 --> 01:14:52.079 house in America. Now now it's one hundred and seventeen 1493 01:14:52.119 --> 01:14:55.039 thousand dollars. That's a lot of money. And if you 1494 01:14:55.119 --> 01:14:58.039 have a young couple and they wanted to double incomes. 1495 01:14:58.079 --> 01:15:00.640 But they want to have kids. That's almost soon possibility. 1496 01:15:00.640 --> 01:15:05.239 At this point, it's becoming very difficult now. Obviously there 1497 01:15:05.239 --> 01:15:08.079 are isolated cases where you can have less and get 1498 01:15:08.119 --> 01:15:11.720 a loan, and if you're already in a house and 1499 01:15:11.720 --> 01:15:16.159 you're refine, you can get a loan. So you know, 1500 01:15:16.239 --> 01:15:19.920 take note that right now race are coming down a bit, 1501 01:15:21.840 --> 01:15:26.279 so we may have the FED lowering them actually because 1502 01:15:26.319 --> 01:15:29.800 they don't want this inflation to happen or a recession. 1503 01:15:30.159 --> 01:15:32.840 They want to try to massage those rates to keep 1504 01:15:32.880 --> 01:15:37.479 the economy stimulated. And that's their job, is to try 1505 01:15:37.520 --> 01:15:41.439 to control the money supply and the cost of money, 1506 01:15:41.520 --> 01:15:47.079 and indirectly that has a big giant effect on the economy. 1507 01:15:48.600 --> 01:15:50.720 Three zero three seven to one to three talk seven 1508 01:15:50.720 --> 01:15:54.680 one three eight two five five. On another note, someone said, Tom, 1509 01:15:55.079 --> 01:15:57.960 I went to the Kasrock home show once and there 1510 01:15:58.039 --> 01:16:00.800 wasn't near one hundred booths. Are you sure there are 1511 01:16:00.800 --> 01:16:04.720 four hundred now? I double and triple checked. There are 1512 01:16:05.039 --> 01:16:09.760 more than four hundred vendors. It's an all time record. 1513 01:16:10.199 --> 01:16:13.800 So if you want to see the most fabulous home show, 1514 01:16:14.600 --> 01:16:19.199 it's this weekend. You know, downtown Denver. You know they 1515 01:16:19.199 --> 01:16:21.319 have these home shows. There's nothing wrong with them, but 1516 01:16:21.439 --> 01:16:23.760 parking is a pain in the ass. Safety is a 1517 01:16:23.800 --> 01:16:26.479 pain in the ass. It's just a bad venue in 1518 01:16:26.479 --> 01:16:29.720 my opinion. You get out to Douglas County Fairgrounds Castle 1519 01:16:29.800 --> 01:16:33.760 Rockhome Show, you get on the weekend this week, this weekend, 1520 01:16:34.079 --> 01:16:35.720 so if you're looking for something to do, the weather's 1521 01:16:35.760 --> 01:16:38.039 going to be nice. But it doesn't matter. They're giant 1522 01:16:38.079 --> 01:16:43.239 indoor buildings, more than four hundred vendors, free parking, free admission. 1523 01:16:43.520 --> 01:16:47.720 Get your tickets at Castlerockhomeshow dot com. They have tickets, 1524 01:16:47.760 --> 01:16:51.079 but they're free Castle Rock Homeshow dot com. Or just 1525 01:16:51.119 --> 01:16:52.199 show up this weekend. 1526 01:16:52.760 --> 01:16:53.399 It's Friday. 1527 01:16:53.439 --> 01:16:57.920 It starts at noon. Okay, so it starts tomorrow, not tomorrow, 1528 01:16:57.960 --> 01:17:01.640 but did after tomorrow at noon. Saturday it starts at 1529 01:17:01.680 --> 01:17:04.720 ten in the morning and Sunday eleven in the morning. 1530 01:17:05.199 --> 01:17:12.000 And that's Castle Rock Home Show dot com. And let's 1531 01:17:12.039 --> 01:17:15.960 talk to Louise is do we have Louise on? I 1532 01:17:16.000 --> 01:17:18.920 see there's a caller up. What's going on? 1533 01:17:18.960 --> 01:17:19.319 Louise? 1534 01:17:20.720 --> 01:17:24.800 Hey, Tom, A question for you is about an LLC 1535 01:17:25.920 --> 01:17:29.479 on my name. So I used to work as a 1536 01:17:29.520 --> 01:17:32.199 ten ninety nine contractor for a company. 1537 01:17:33.720 --> 01:17:35.920 Yes, I think, I think. 1538 01:17:35.960 --> 01:17:40.359 I use my LLC for three or four years, and 1539 01:17:40.399 --> 01:17:43.920 then after that I ended up having to be a 1540 01:17:44.359 --> 01:17:48.520 W two employee of a company. So I no longer 1541 01:17:48.800 --> 01:17:53.720 use that LLC, but I still have my business. My 1542 01:17:53.880 --> 01:17:58.640 business checking account opened and I was just wondering if 1543 01:17:58.920 --> 01:18:01.039 is there anything I need to do? I need to 1544 01:18:01.119 --> 01:18:02.600 cancel my LLC? 1545 01:18:03.800 --> 01:18:08.439 Do I need to see now, Louise, Louise, Louise, let 1546 01:18:08.439 --> 01:18:11.119 me explain something to you. So the LLC is like 1547 01:18:11.159 --> 01:18:15.840 a person, and the LLC, if it's a single member LLC, 1548 01:18:16.159 --> 01:18:21.159 it's what's called a disregarded entity. What that means is 1549 01:18:21.600 --> 01:18:24.560 you don't have to do a separate tax return for 1550 01:18:24.720 --> 01:18:28.039 a one member LLC. And I don't know if you 1551 01:18:28.199 --> 01:18:30.920 used to do a separate tax return, but you don't 1552 01:18:30.960 --> 01:18:34.640 have to. Did you used to report a separate tax return? 1553 01:18:37.680 --> 01:18:37.960 Yes? 1554 01:18:39.119 --> 01:18:40.039 I used to. 1555 01:18:40.520 --> 01:18:43.359 Let's see when I did my accountant did. 1556 01:18:43.239 --> 01:18:45.119 My taxes paperwork. 1557 01:18:45.800 --> 01:18:47.000 It used to be one. 1558 01:18:46.840 --> 01:18:49.239 For the LLLC and one for personal. 1559 01:18:50.319 --> 01:18:52.920 Okay, that didn't have to happen. It could all be 1560 01:18:52.960 --> 01:18:55.720 done on yours. But now that you've done it and 1561 01:18:55.800 --> 01:18:59.520 you have reported, when was the last time your LLC 1562 01:18:59.720 --> 01:19:00.960 file the tax return. 1563 01:19:03.279 --> 01:19:08.000 I want to say probably twenty twenty was the last. 1564 01:19:07.840 --> 01:19:11.640 Year, and you've never gotten a letter from the IRS 1565 01:19:11.760 --> 01:19:18.159 wondering where the tax return was. Not that I remember. 1566 01:19:19.279 --> 01:19:19.600 Good. 1567 01:19:20.159 --> 01:19:23.880 It's a disregarded entity and most likely they realize that 1568 01:19:23.960 --> 01:19:27.560 you did that voluntarily and there's no need to file 1569 01:19:27.640 --> 01:19:28.520 a tax return. 1570 01:19:28.920 --> 01:19:29.159 Now. 1571 01:19:29.239 --> 01:19:31.479 You can do one of two things, Luis. 1572 01:19:31.680 --> 01:19:35.479 You can let it go dormant, and it'll fall out 1573 01:19:35.520 --> 01:19:38.720 of good standing with the Secretary of State. When something 1574 01:19:38.800 --> 01:19:42.159 falls out of good standing, it doesn't mean it's bad. 1575 01:19:42.520 --> 01:19:47.960 It means that it hasn't filed a recent restatement of articles, 1576 01:19:48.239 --> 01:19:51.039 because in the state of Colorado they make you yearly 1577 01:19:51.119 --> 01:19:55.159 pay five or ten bucks to restate the articles. And 1578 01:19:55.279 --> 01:19:57.319 all that is is you fill out, make sure the 1579 01:19:57.399 --> 01:20:00.279 names are all you know that everything's up today, and 1580 01:20:00.319 --> 01:20:03.000 then you pay the filing fee. It's a secret tax. Really, 1581 01:20:03.479 --> 01:20:05.760 But did you used to do that with your LLC? 1582 01:20:06.159 --> 01:20:07.680 You used to fill that out every year? 1583 01:20:09.239 --> 01:20:14.720 I really don't remember having to do that, Tom. 1584 01:20:13.600 --> 01:20:18.319 Okay, then it could be it could be. Look, no 1585 01:20:18.359 --> 01:20:20.680 one's paying attention, But this is what you do with 1586 01:20:20.720 --> 01:20:25.640 an LLC. With an LLC, you have a choice of 1587 01:20:25.760 --> 01:20:29.520 leaving it dormant and not doing anything. Then let's say 1588 01:20:29.600 --> 01:20:32.239 in the future you want to use it, you can 1589 01:20:32.279 --> 01:20:36.479 simply go to the Secretary of State file a restatement 1590 01:20:36.560 --> 01:20:39.199 of your articles, which is one little short form saying 1591 01:20:39.239 --> 01:20:41.720 everything's still accurate, and. 1592 01:20:41.640 --> 01:20:43.199 Then you have the LLC again. 1593 01:20:43.760 --> 01:20:45.560 But if you never are going to use it, you 1594 01:20:45.600 --> 01:20:49.960 can simply dissolve it. And dissolving it simply means you 1595 01:20:50.399 --> 01:20:56.880 you file a dissolution online with the Secretary of State. 1596 01:20:57.720 --> 01:20:59.760 But for the heck of it, and. 1597 01:20:59.720 --> 01:21:02.960 I'm I'm sure if do you mind giving me the 1598 01:21:03.039 --> 01:21:04.920 name of the LLC, the full name of it. 1599 01:21:06.319 --> 01:21:10.159 Sure, it is Morales Consulting LLC. 1600 01:21:11.800 --> 01:21:19.840 Is it m R R m R A elius A 1601 01:21:20.159 --> 01:21:25.479 L E S. And it's Morales what consulting consulting LLC, 1602 01:21:27.079 --> 01:21:36.199 consulting Comma LLC, Okay, consulting. I'm wondering if what shows up, 1603 01:21:36.239 --> 01:21:37.960 I'm going to do it right now. So here's what 1604 01:21:38.079 --> 01:21:43.279 it is. You did it in twenty seventeen and then 1605 01:21:43.319 --> 01:21:48.119 they declared you. They declared you delinquent, so it's delinquent, 1606 01:21:48.159 --> 01:21:51.800 which doesn't mean anything. And your name is Luis Antonio 1607 01:21:51.840 --> 01:21:55.680 Morales Rodriguez and all it shows is that you have 1608 01:21:55.720 --> 01:22:02.319 an LLC that is delinquent, meaning you haven't you haven't 1609 01:22:02.359 --> 01:22:05.359 done any recent documents. You can leave it like that 1610 01:22:05.560 --> 01:22:09.800 forever and nothing will ever happen. Or what you can 1611 01:22:09.880 --> 01:22:13.039 do is dissolve it, and you would actually go on 1612 01:22:13.199 --> 01:22:17.439 to the Secretary of State. It's Colorado SOS dot gov, 1613 01:22:17.960 --> 01:22:21.319 and you drill down and find a dissolution and simply 1614 01:22:21.399 --> 01:22:25.720 file it. So when people look up Morales Consulting LLC, 1615 01:22:26.359 --> 01:22:30.399 they're going to find that it's no longer in operation. 1616 01:22:30.800 --> 01:22:33.000 But there is no reason to do it. 1617 01:22:34.760 --> 01:22:35.159 Okay. 1618 01:22:35.960 --> 01:22:43.880 Now, if my business shaking account is still that's how 1619 01:22:43.920 --> 01:22:46.520 I still have it on the bank. Do I need 1620 01:22:46.640 --> 01:22:48.920 to switch that over to a personal account? 1621 01:22:48.920 --> 01:22:49.439 Do you think? 1622 01:22:50.239 --> 01:22:55.279 Yes? You should because the bank's gonna Well, you don't 1623 01:22:55.359 --> 01:22:58.960 have to, okay, but you should because if you have 1624 01:22:59.199 --> 01:23:02.239 checks being rich and on and off, that the IRS 1625 01:23:02.359 --> 01:23:06.239 might start bugging you for a tax return. I just 1626 01:23:06.439 --> 01:23:09.560 if I were you, I would file a I would 1627 01:23:09.600 --> 01:23:14.439 file either a dissolution of the LLC or simply leave 1628 01:23:14.479 --> 01:23:17.439 it alone. I would close that bank account and open 1629 01:23:17.479 --> 01:23:18.439 one in your own name. 1630 01:23:19.439 --> 01:23:22.039 Are you ever going to go off on your own? Luis? 1631 01:23:22.079 --> 01:23:24.920 Are you ever going to go off on your own I. 1632 01:23:24.960 --> 01:23:27.159 Really don't think so. 1633 01:23:27.479 --> 01:23:32.560 Okay, then go ahead and just stop using it, all right, 1634 01:23:32.960 --> 01:23:35.800 but make sure you take that bank account that can 1635 01:23:35.840 --> 01:23:36.399 get you. 1636 01:23:36.439 --> 01:23:38.680 Into some complications. 1637 01:23:38.880 --> 01:23:41.840 I'm Tom Martinez three three seven one three talks seven 1638 01:23:41.880 --> 01:23:43.239 one three eight two five five. 1639 01:23:43.439 --> 01:23:44.680 Renew Home Innovations. 1640 01:23:44.840 --> 01:23:47.720 They have the most beautiful bathroom remodels and the most 1641 01:23:47.760 --> 01:23:51.960 beautiful shower enclosures. Walk in showers, giant, big rectangle, beautiful 1642 01:23:51.960 --> 01:23:54.800 showers with this into what they have. They have this 1643 01:23:55.079 --> 01:24:00.199 solid sheet porcelain beautiful. They line your entile shower, your 1644 01:24:00.319 --> 01:24:04.199 entire shower never need any kind of maintenance. They can 1645 01:24:04.199 --> 01:24:07.560 also do your backsplashes, even WAYNS coding in a bathroom, 1646 01:24:07.800 --> 01:24:10.920 whatever you need. They have the most beautiful conversions. They 1647 01:24:11.000 --> 01:24:14.359 do in two or three days. Renew Home Innovations dot 1648 01:24:14.399 --> 01:24:23.720 com three oh three nine zero four two thousand Go 1649 01:24:23.840 --> 01:24:27.560 with a sure thing Denver's best roofer Excel Roofing dot com. 1650 01:24:27.600 --> 01:24:33.359 You don't pay a cent until you're content. Time for 1651 01:24:33.359 --> 01:24:37.159 an insurance checkup free, no obligation. In comparison, call Compass 1652 01:24:37.159 --> 01:24:40.439 insurance paying too much your coverage at dozens of insurance 1653 01:24:40.479 --> 01:24:42.960 companies find out now three oh three seven to seven 1654 01:24:42.960 --> 01:24:45.760 to one. Help you'll think you're his only customer when 1655 01:24:45.760 --> 01:24:48.239 you choose Frank durand the real estate man dot com 1656 01:24:48.279 --> 01:24:51.359 to list your home with Remax Alliance three oh three 1657 01:24:51.479 --> 01:24:58.239 nine two zero sixteen twenty two. All right, I'm Tom Martino. 1658 01:24:58.279 --> 01:25:00.760 You're a troubleshooter of three three seven one three talks 1659 01:25:00.760 --> 01:25:02.159 seven one three eight two five to five. 1660 01:25:02.840 --> 01:25:05.119 Here's a funny uh text I got Tom. 1661 01:25:05.159 --> 01:25:08.359 The bank says I can't afford a fifteen hundred dollars 1662 01:25:08.359 --> 01:25:12.239 a month mortgage, so instead I paid nineteen hundred in rent. 1663 01:25:14.840 --> 01:25:18.079 I mean that's kind of funny, but it's not a 1664 01:25:18.079 --> 01:25:19.760 lot of people say, why don't they just give me 1665 01:25:19.800 --> 01:25:21.479 the chance to see if I make my payments? But 1666 01:25:21.479 --> 01:25:23.359 they don't do it that way. 1667 01:25:23.640 --> 01:25:24.840 You got to prequalify. 1668 01:25:25.800 --> 01:25:30.680 And speaking of which, trolley roofing is with us today? 1669 01:25:31.039 --> 01:25:34.239 And Michael Mallley, you guys are giving away car. Let's 1670 01:25:34.279 --> 01:25:36.199 that This is exciting. So I want to get to 1671 01:25:36.239 --> 01:25:39.560 that and then we'll cover other topics. Our number is 1672 01:25:39.640 --> 01:25:43.119 three zero three seven one three talks seven one three 1673 01:25:43.159 --> 01:25:46.760 eight two five five. All right, So what's the what's 1674 01:25:46.800 --> 01:25:48.680 the idea of a car why are you guys giving 1675 01:25:48.680 --> 01:25:49.159 away a car? 1676 01:25:49.399 --> 01:25:50.199 That's a great question. 1677 01:25:50.279 --> 01:25:52.760 So one one of the things that you know, we're 1678 01:25:52.880 --> 01:25:57.119 we're a Christian based company, and uh so we we 1679 01:25:57.199 --> 01:25:59.239 build our business around that. 1680 01:25:59.319 --> 01:26:01.800 And so John three sixteen helping people. 1681 01:26:01.880 --> 01:26:04.920 Yeah, right, And so John three sixteen says that for 1682 01:26:04.960 --> 01:26:05.760 God still loved. 1683 01:26:05.560 --> 01:26:08.159 The world that he gave, and so we gave, we 1684 01:26:08.279 --> 01:26:09.199 give tons. 1685 01:26:08.960 --> 01:26:10.279 We did free roofs. 1686 01:26:10.640 --> 01:26:11.840 And now you're. 1687 01:26:11.439 --> 01:26:16.800 Giving away two cars twenty twenty four Toyota four Runner 1688 01:26:16.920 --> 01:26:17.560 Tierty pro. 1689 01:26:17.760 --> 01:26:21.199 Oh yeah, they're giving it away, Dmitri. 1690 01:26:21.359 --> 01:26:23.000 And then he loves giving a. 1691 01:26:25.359 --> 01:26:30.159 Twenty nineteen BMW I eight beautiful vehicles that if you 1692 01:26:30.239 --> 01:26:32.800 referred to someone who did business with us, or if 1693 01:26:32.800 --> 01:26:36.119 you do business with us, you're automatically entered into the giveaway. 1694 01:26:36.439 --> 01:26:38.680 And then we draw in at the end of May, 1695 01:26:38.680 --> 01:26:40.479 we're going to do the drawing and we give it away. 1696 01:26:40.960 --> 01:26:42.680 And so now people could take a cash prize. We 1697 01:26:42.720 --> 01:26:44.840 had somebody to take a cash prize instead last year. 1698 01:26:45.880 --> 01:26:48.199 And I'm kind of I've been driving around that I eight. 1699 01:26:48.119 --> 01:26:49.479 And I'm kind of really nice. 1700 01:26:49.600 --> 01:26:52.000 Yeah, I'm hoping somebody takes the cash prize instead. 1701 01:26:51.680 --> 01:26:52.680 Of really a nice car. 1702 01:26:52.720 --> 01:26:53.079 Isn't it? 1703 01:26:53.840 --> 01:26:55.920 So what do they do to enter? 1704 01:26:56.000 --> 01:26:58.680 Then they they're either a customer a past customer referred 1705 01:26:58.640 --> 01:27:00.479 to you. Is there somewhere they can go and fill 1706 01:27:00.520 --> 01:27:01.079 anything out? 1707 01:27:01.399 --> 01:27:02.159 Yeah? 1708 01:27:02.239 --> 01:27:05.600 If you again, go to our website patrolleyroofing dot com 1709 01:27:05.640 --> 01:27:10.000 and you can either refer a customer through there or 1710 01:27:10.039 --> 01:27:12.079 you can ask for a quote yourself. 1711 01:27:12.119 --> 01:27:14.159 But you know, we we want to saw them. 1712 01:27:14.079 --> 01:27:16.439 On a front page here and it says it says 1713 01:27:16.560 --> 01:27:20.560 great give back or great Big give back number two 1714 01:27:21.159 --> 01:27:23.960 and it talks about the cars. Click here to learn more. 1715 01:27:24.039 --> 01:27:27.319 That's what you And then when you click that, it 1716 01:27:27.319 --> 01:27:31.159 says for trolleyproofing probably presents great big give back number two, 1717 01:27:32.479 --> 01:27:36.840 Great big give back. And then they gave away six 1718 01:27:37.119 --> 01:27:41.039 sixty five thousand dollars four Bronco to Jenny. And there's 1719 01:27:41.079 --> 01:27:42.880 a picture. Man, that's a nice Bronco. 1720 01:27:43.039 --> 01:27:43.720 It was beautiful. 1721 01:27:44.079 --> 01:27:46.840 And then you gave away other kinds of what's that call? 1722 01:27:46.960 --> 01:27:50.239 You gave away all kinds of other prizes that that 1723 01:27:50.359 --> 01:27:51.079 kind of Yep. 1724 01:27:51.159 --> 01:27:53.279 So that's the BMW I eight and then right next 1725 01:27:53.319 --> 01:27:55.159 to it you can see the orange and yellow as 1726 01:27:55.199 --> 01:27:55.640 the Now. 1727 01:27:55.560 --> 01:27:59.399 This this what is this wrapped in this BMW. 1728 01:27:59.039 --> 01:28:02.640 Yeah, it's it's like a fighter jet style rap and 1729 01:28:02.680 --> 01:28:04.720 we could either leave it on for the person or 1730 01:28:04.760 --> 01:28:07.239 we'll have it removed. It's what's the color of money, 1731 01:28:07.439 --> 01:28:09.960 It's white with the blue accents. 1732 01:28:10.479 --> 01:28:12.680 How long do those raps last that go over the 1733 01:28:12.680 --> 01:28:13.439 whole entire car. 1734 01:28:13.520 --> 01:28:17.960 That'll last probably five to seven years, no fooling. Yeah, yep, 1735 01:28:18.000 --> 01:28:21.000 And so we did it just to protect it. Yeah, 1736 01:28:21.199 --> 01:28:22.920 you know while we're giving it, because I hate to 1737 01:28:22.960 --> 01:28:24.239 give away something that's damaged. 1738 01:28:24.319 --> 01:28:25.479 That's a beautiful car. 1739 01:28:26.399 --> 01:28:26.600 Yeah. 1740 01:28:26.600 --> 01:28:29.680 It's really exciting to be able to pour back into 1741 01:28:29.720 --> 01:28:34.119 the communities. And you could choose any roofing company, but 1742 01:28:34.399 --> 01:28:37.439 there's some things that just distinguish us from the competitions, 1743 01:28:37.439 --> 01:28:38.239 and this is one of them. 1744 01:28:38.319 --> 01:28:42.359 Is we reinvest in the community. Okay, we have Deputy 1745 01:28:42.439 --> 01:28:45.520 Chopper on who wants to uh talk to Chopper I'm 1746 01:28:45.560 --> 01:28:47.079 going to do this after the break to give you 1747 01:28:47.119 --> 01:28:47.600 more time. 1748 01:28:48.000 --> 01:28:50.159 What was the problem? Can you just recap what the 1749 01:28:50.199 --> 01:28:50.800 problem was? 1750 01:28:52.520 --> 01:28:55.560 Well, the problem was kind of the caller, but she 1751 01:28:55.800 --> 01:28:57.840 had a car that caught fire and blow. 1752 01:28:57.960 --> 01:29:02.239 Oh okay, we'll get to that. Oh now I remember, 1753 01:29:02.600 --> 01:29:04.560 So we'll get to that call coming up right after 1754 01:29:04.600 --> 01:29:07.680 this I'm Tom Martine. Don't forget the Castle Rockhome Show 1755 01:29:07.720 --> 01:29:13.600 Castlerockholmeshow dot com this weekend. Free tickets Okay, you don't 1756 01:29:13.600 --> 01:29:16.720 have to pay anything more than four hundred vendors and 1757 01:29:16.800 --> 01:29:21.079 two giant buildings. Free tickets, free parking, and it's wide 1758 01:29:21.119 --> 01:29:24.960 open parking. You love Castle Rock the Douglas County Fairgrounds. 1759 01:29:25.079 --> 01:29:34.000 Go to Castlerockhomeshow dot com. Go with a sure thing 1760 01:29:34.119 --> 01:29:37.439 Denver's best roofer Excel Roofing dot com. You don't pay 1761 01:29:37.479 --> 01:29:43.560 a cent until you're content. Time for an insurance check 1762 01:29:43.640 --> 01:29:47.520 up free, no obligation. In comparison, call Compass Insurance. Paying 1763 01:29:47.560 --> 01:29:50.600 too much your coverage at dozens of insurance companies find 1764 01:29:50.600 --> 01:29:52.960 out now three O three seven to seven to one help. 1765 01:29:53.119 --> 01:29:55.760 You'll think you're his only customer when you choose Frank 1766 01:29:55.840 --> 01:29:58.279 durand the real estate Man dot com to list your 1767 01:29:58.319 --> 01:30:01.479 home with Remax Alliance. Three oh three nine two zero 1768 01:30:01.560 --> 01:30:07.039 sixteen twenty two. Hi Tom Martinez, here's three oh three 1769 01:30:07.119 --> 01:30:10.279 seven one three talk seven one three eight two five five. 1770 01:30:10.399 --> 01:30:11.920 Louise has a question. 1771 01:30:11.720 --> 01:30:16.479 On an extended warranty on Oh no, no, okay, this 1772 01:30:16.560 --> 01:30:20.960 is another Louise Sorry or Louise, do you have a 1773 01:30:21.039 --> 01:30:22.479 question about your extended warranty? 1774 01:30:23.800 --> 01:30:24.079 Yes? 1775 01:30:24.199 --> 01:30:24.520 Yes, sir? 1776 01:30:24.600 --> 01:30:27.640 Right dude, all right, go ahead, sir. 1777 01:30:28.720 --> 01:30:32.560 So, I have a twenty twenty three Ford F one 1778 01:30:32.680 --> 01:30:39.279 fifty that the extended warranty factory warranty you expired the 1779 01:30:39.399 --> 01:30:43.359 truck crew he has fifty six thousand miles on it, 1780 01:30:45.000 --> 01:30:50.199 and okay, keeps Ford keep sending me emails to renew 1781 01:30:50.399 --> 01:30:53.479 the extended warranty with them, And I was just calling 1782 01:30:53.560 --> 01:30:58.119 to see if you have any suggestion on what companies, Yes, 1783 01:30:58.720 --> 01:30:59.800 would be better. 1784 01:31:00.199 --> 01:31:03.279 If you Okay, here, here's what I'm going to tell you, Louise. 1785 01:31:04.199 --> 01:31:06.960 If You're going to do any kind of an extension 1786 01:31:07.680 --> 01:31:11.920 of a warranty, the first of all, I wouldn't do 1787 01:31:11.960 --> 01:31:14.800 it personally. But if you want to do it, the 1788 01:31:14.920 --> 01:31:16.439 only one I would do it. 1789 01:31:16.399 --> 01:31:18.600 With is the manufacturer. 1790 01:31:20.960 --> 01:31:24.680 Okay, So I would go to Ford and I would 1791 01:31:24.720 --> 01:31:25.680 take them up on it. 1792 01:31:26.039 --> 01:31:28.079 What are they suggesting? How much is it going to 1793 01:31:28.159 --> 01:31:28.600 cost you? 1794 01:31:30.680 --> 01:31:36.279 I really haven't even bug to find out with them. 1795 01:31:36.840 --> 01:31:39.279 Well, let's put it this way. Do you do you 1796 01:31:39.319 --> 01:31:41.760 want to extend a warranty? Have you used it a lot? 1797 01:31:42.159 --> 01:31:42.760 The warranty? 1798 01:31:43.159 --> 01:31:45.680 I no, I have not used it at all. 1799 01:31:46.279 --> 01:31:49.079 But I'm just afraid because I have heard from other 1800 01:31:49.199 --> 01:31:53.039 friends that I know they have had issues with transmission 1801 01:31:53.279 --> 01:31:54.920 problems on these trucks. 1802 01:31:57.199 --> 01:32:00.439 I don't I want to tell you something, Louis. This 1803 01:32:00.520 --> 01:32:02.840 is really important that you know this. This is kind 1804 01:32:02.840 --> 01:32:05.439 of complicated, so I want to explain this to you. 1805 01:32:06.720 --> 01:32:09.800 There is a sneaky way, there's a straightforward way. 1806 01:32:09.840 --> 01:32:11.520 First to sell the warranty. 1807 01:32:11.960 --> 01:32:16.359 A straightforward way is to take today's mileage and add 1808 01:32:16.399 --> 01:32:20.920 to it. So they say, okay, your mile how many 1809 01:32:20.920 --> 01:32:21.800 miles do you have on it? 1810 01:32:23.359 --> 01:32:24.479 Fifty six thousand? 1811 01:32:26.000 --> 01:32:27.880 What was the warrant you up to? How many miles? 1812 01:32:27.920 --> 01:32:29.560 Forty eight thousand? 1813 01:32:30.680 --> 01:32:34.079 H No, it was actually thirty six thousand or three years. 1814 01:32:35.000 --> 01:32:38.800 Okay, So you were covered up to thirty six thousand 1815 01:32:38.840 --> 01:32:42.039 miles and three years. You went beyond that and you 1816 01:32:42.039 --> 01:32:46.359 have fifty six thousand miles or whatever. So the straightforward 1817 01:32:46.359 --> 01:32:49.399 way to sell a warranty would be to say you 1818 01:32:49.520 --> 01:32:53.880 have coverage up to one hundred thousand miles and so 1819 01:32:54.000 --> 01:32:57.560 many years period, and then you would have that coverage 1820 01:32:57.960 --> 01:33:01.479 up to however, one hundred one thousand miles, okay, or 1821 01:33:01.560 --> 01:33:04.600 seventy five thousand miles or ninety thousand miles, but there 1822 01:33:04.640 --> 01:33:09.319 would be a definite mileage number that you have coverage 1823 01:33:09.359 --> 01:33:13.079 two along with a calendar number one year, two year, 1824 01:33:13.119 --> 01:33:13.920 three year, whatever. 1825 01:33:14.199 --> 01:33:16.279 That's the straightforward way of buying it. 1826 01:33:16.600 --> 01:33:19.159 Then you can say, okay, I'm going to be covered 1827 01:33:19.199 --> 01:33:23.239 for this many miles for this much money period. Now 1828 01:33:23.520 --> 01:33:27.800 there's another way to sell warranties that is sneaky. Now 1829 01:33:27.840 --> 01:33:30.680 I'm telling you they do it, and it is the 1830 01:33:30.680 --> 01:33:34.520 most outrageous thing you can imagine. But they may come 1831 01:33:34.560 --> 01:33:38.079 to you, Luis and say, we're going to sell you 1832 01:33:38.840 --> 01:33:41.680 a six year warranty, or we're going to sell you 1833 01:33:41.720 --> 01:33:43.479 a five year warranty, or we're going to sell you 1834 01:33:43.520 --> 01:33:46.720 an eight year warranty. And in the small print it 1835 01:33:46.880 --> 01:33:52.199 says that the warranty begins at your in service date 1836 01:33:53.239 --> 01:33:55.760 and goes for that length of time. So let's say 1837 01:33:55.760 --> 01:33:58.199 you have a three year old truck and you buy 1838 01:33:58.239 --> 01:34:02.560 a five year extended warranty that is not really a 1839 01:34:02.600 --> 01:34:04.880 five year warranty if it goes back to your in 1840 01:34:05.039 --> 01:34:09.199 service date, you're only getting two additional years. And then 1841 01:34:09.239 --> 01:34:11.680 you say, wait a minute, how the hell can you 1842 01:34:11.760 --> 01:34:14.479 sell me a warranty? And call it a five year 1843 01:34:14.520 --> 01:34:18.399 warranty when I'm only getting an additional two years, And 1844 01:34:18.439 --> 01:34:22.079 they say, oh, it goes back to your in service date, 1845 01:34:22.439 --> 01:34:26.439 because technically, if anything was going wrong back then and 1846 01:34:26.479 --> 01:34:30.640 it manifests now, we should be paid for that previous 1847 01:34:30.680 --> 01:34:31.600 period of time. 1848 01:34:32.159 --> 01:34:34.279 So they call it a five. 1849 01:34:34.079 --> 01:34:39.439 Year warranty and it's a two year warranty. Don't buy 1850 01:34:39.600 --> 01:34:43.760 a warranty that has an in service date prior to 1851 01:34:43.800 --> 01:34:47.079 the time you had the warranty. Don't do it. So 1852 01:34:47.199 --> 01:34:51.439 the only way I would buy an extended warranty is 1853 01:34:51.560 --> 01:34:58.359 number one from the factory. Number two clearly stated the 1854 01:34:58.479 --> 01:35:02.279 amount of miles it will cover or the calendar time, 1855 01:35:02.800 --> 01:35:06.920 and never buy one that is retroactive. It is the 1856 01:35:06.920 --> 01:35:09.840 most ridiculous thing in the world, but they do it 1857 01:35:10.039 --> 01:35:14.399 all the time. Do you understand all that, Yes, sir. 1858 01:35:15.520 --> 01:35:17.279 Okay, that's the way I would do it. 1859 01:35:17.479 --> 01:35:19.319 So if you're but if you if you don't even 1860 01:35:19.439 --> 01:35:23.159 use a warranty, that money probably would be better spent 1861 01:35:23.600 --> 01:35:25.199 on just preventive maintenance. 1862 01:35:25.640 --> 01:35:27.000 Just take care of your vehicle. 1863 01:35:27.279 --> 01:35:30.520 Now, does that mean you won't have a catastrophic failure? 1864 01:35:30.800 --> 01:35:33.079 Once in a while, you do, but most of the 1865 01:35:33.159 --> 01:35:40.039 time you can track catastrophic failures to abuse most of 1866 01:35:40.079 --> 01:35:44.720 the time, in fact, probably ninety nine point nine percent 1867 01:35:44.760 --> 01:35:47.920 of the time. If you take care of your vehicle 1868 01:35:48.399 --> 01:35:54.560 with with being religious on maintenance and repairs and the 1869 01:35:54.720 --> 01:35:59.720 proper lubricants and the proper scheduling of maintenance, you're never 1870 01:35:59.720 --> 01:36:02.479 gonna have a problem with that car. And that I'm 1871 01:36:02.520 --> 01:36:04.239 telling you, You're never going to have a problem if 1872 01:36:04.279 --> 01:36:05.039 you do it that way. 1873 01:36:06.159 --> 01:36:06.960 Three oh three. 1874 01:36:06.960 --> 01:36:10.159 Seven one three talks seven one three eight two five five. 1875 01:36:11.079 --> 01:36:13.560 So Dmitri, do you have an update with Amy and 1876 01:36:13.640 --> 01:36:14.439 her a BMW. 1877 01:36:16.199 --> 01:36:18.680 You know, a few minutes ago we talked. We talked 1878 01:36:18.680 --> 01:36:21.520 with Kelly who's been hung up on by by car 1879 01:36:21.560 --> 01:36:22.479 Pros over there and Goal. 1880 01:36:22.560 --> 01:36:24.560 Yeah, because car Pros holder a car and we're trying 1881 01:36:24.560 --> 01:36:28.760 to figure out is it salvage or not. 1882 01:36:29.359 --> 01:36:31.119 Well, we're also trying to figure out if it's if 1883 01:36:31.119 --> 01:36:33.439 it was a branded title or not because I'm meaning 1884 01:36:33.479 --> 01:36:36.560 from hail damage or for any other reason. It turns 1885 01:36:36.560 --> 01:36:39.000 out that the state of Colorado does require a branded 1886 01:36:39.039 --> 01:36:42.239 title disclosure. I'm looking at this statement at the form 1887 01:36:42.359 --> 01:36:42.880 right now. 1888 01:36:43.039 --> 01:36:45.479 So a branded title would include salvage as well, he. 1889 01:36:45.439 --> 01:36:49.720 Would include salvage, would include true mileage unknown, it would. 1890 01:36:49.640 --> 01:36:51.319 Include and it must be disclosed. 1891 01:36:51.560 --> 01:36:55.720 It must be disclosed and this form has to be provided. 1892 01:36:56.119 --> 01:36:58.960 Now form was not in any of the paper the 1893 01:36:59.399 --> 01:37:03.560 Amy had sentis So I called Nash over at car 1894 01:37:03.600 --> 01:37:05.880 Pros and Golden and I said, hey, man, I'm not 1895 01:37:05.920 --> 01:37:07.560 going to point the finger at you. I'm just trying 1896 01:37:07.560 --> 01:37:10.720 to figure out if this car had either a salvage 1897 01:37:10.800 --> 01:37:13.000 or a branded title. And he says, well, it's not 1898 01:37:13.079 --> 01:37:16.000 a branded title. No, no, I'm sorry, I misspoke. He 1899 01:37:16.000 --> 01:37:18.359 said it is not It is not a salvage title. 1900 01:37:18.680 --> 01:37:20.239 And I said, well, is it a brand Did it 1901 01:37:20.279 --> 01:37:23.199 come with a branded title? And he refused to answer 1902 01:37:23.199 --> 01:37:27.399 that question. He says, no, you know, uh, And I'm paraphrasing, 1903 01:37:27.439 --> 01:37:32.600 we hold client confidentiality and very high A lot be 1904 01:37:32.720 --> 01:37:35.479 a complete BS. He's pretending like it's some kind of 1905 01:37:35.560 --> 01:37:41.199 hippo regulated Yeah, maybe he heard it from his not. 1906 01:37:41.159 --> 01:37:44.600 Allowed to talk about this under SO and so private. 1907 01:37:44.720 --> 01:37:46.680 A lot of them call it to talk about the 1908 01:37:46.720 --> 01:37:47.399 Privacy Act. 1909 01:37:47.399 --> 01:37:48.880 They'd have no idea what that means. 1910 01:37:49.079 --> 01:37:51.359 There is a privacy Act, but it has nothing to 1911 01:37:51.399 --> 01:37:52.520 do with talking about a deal. 1912 01:37:52.600 --> 01:37:54.800 Yeah, he didn't mention the privacy act. But he pretended 1913 01:37:54.880 --> 01:37:57.000 like this is some kind of super confidential. 1914 01:37:57.199 --> 01:37:58.880 He's basically being us. 1915 01:37:59.279 --> 01:38:00.920 Yeah, that's kind of the idea I got you. 1916 01:38:01.079 --> 01:38:04.279 So maybe the dealer is crooked. Well, you know, because 1917 01:38:04.319 --> 01:38:06.159 since since he won't talk about it or come on, 1918 01:38:06.279 --> 01:38:09.159 I can only assume he's hiding something he could talk 1919 01:38:09.199 --> 01:38:09.439 to you. 1920 01:38:09.399 --> 01:38:09.880 Off the air. 1921 01:38:09.960 --> 01:38:11.960 It's not a good look. Let me tell you that. 1922 01:38:11.960 --> 01:38:15.079 That's car Pros. We better warn people about car Pros. Okay, 1923 01:38:15.359 --> 01:38:17.960 I'm done with car Pros. I'm done with them playing 1924 01:38:18.279 --> 01:38:23.000 playing the the Huci Coucie game and the Peekaboo. Basically, 1925 01:38:23.039 --> 01:38:25.520 we're not look at. We don't even know if they 1926 01:38:25.560 --> 01:38:27.199 sold it with a branded title or not. But I 1927 01:38:27.199 --> 01:38:29.439 will tell you this that the guy won't even. 1928 01:38:29.279 --> 01:38:31.640 Talk about it. He's afraid to talk about it. 1929 01:38:31.840 --> 01:38:34.640 And I think Amy's got some case here because they 1930 01:38:35.000 --> 01:38:36.239 won't even address it. 1931 01:38:36.720 --> 01:38:37.880 Do you have their number over. 1932 01:38:37.840 --> 01:38:39.920 At car Pros. I think people should give him an 1933 01:38:39.920 --> 01:38:42.199 on air review. Now listen, what I mean by that is, 1934 01:38:42.199 --> 01:38:44.359 don't be rude, don't be vulgar, but tell him, look, 1935 01:38:44.520 --> 01:38:46.720 this is not a good look. You sold a car 1936 01:38:46.840 --> 01:38:50.000 with a messed up title. This woman you know now 1937 01:38:50.039 --> 01:38:52.680 has a rotten engine, and it was not disclosed to 1938 01:38:52.720 --> 01:38:55.760 her that much we know. It was never disclosed to 1939 01:38:55.800 --> 01:38:58.840 her of a branded title or a salvage title whatsoever. 1940 01:38:59.039 --> 01:39:01.880 And he claims it doesn't have a branded or salvage. 1941 01:39:01.479 --> 01:39:04.359 She told me does not have a salvage title. He 1942 01:39:04.399 --> 01:39:06.880 would not answer my question when I asked whether or 1943 01:39:06.920 --> 01:39:08.000 not it had a brand. 1944 01:39:07.800 --> 01:39:10.000 Because he had to disclose a branded title as well. 1945 01:39:10.119 --> 01:39:12.199 Yeah, I'm looking at the actual form that the state 1946 01:39:12.319 --> 01:39:14.039 provides for that kind of disclosure. 1947 01:39:14.079 --> 01:39:18.079 Okay, So car Pros is the name of these clowns. Yeah, 1948 01:39:18.119 --> 01:39:20.720 so what tell me the go gone give it? Give 1949 01:39:20.760 --> 01:39:21.479 their number out? 1950 01:39:21.680 --> 01:39:23.840 Well, the number people should know about it that it 1951 01:39:24.039 --> 01:39:31.119 was seven two zero nine nineteen fifteen seven to zero 1952 01:39:31.319 --> 01:39:33.079 nine nine nine nineteen fifty. 1953 01:39:33.159 --> 01:39:35.159 Trying to find Amy's problem. Damn it, So I can 1954 01:39:35.199 --> 01:39:36.439 put I can make notes in here. 1955 01:39:36.560 --> 01:39:39.359 So my next call is to the dealer, licensing authorities 1956 01:39:39.359 --> 01:39:41.399 and so to see if I can pick up some 1957 01:39:41.479 --> 01:39:44.840 information on what kind of title did this car really 1958 01:39:44.880 --> 01:39:47.520 come with? And I also want them to clarify for 1959 01:39:47.640 --> 01:39:51.079 me whether or not the dealer should have if there 1960 01:39:51.119 --> 01:39:54.000 was anything that the dealer should have disclosed but didn't. 1961 01:39:54.640 --> 01:39:56.840 So Is it safe to say he was coy? 1962 01:39:58.720 --> 01:40:01.560 Yeah? I mean when he refused. They haven't discuss this 1963 01:40:01.600 --> 01:40:03.960 topic with me. I think that's the definition of. 1964 01:40:03.960 --> 01:40:06.840 Koy, isn't it. And did you tell them that she 1965 01:40:06.960 --> 01:40:07.840 called us for help? 1966 01:40:08.319 --> 01:40:08.680 Yeah? 1967 01:40:08.760 --> 01:40:10.720 Yeah, Okay, I want to give out their number again, 1968 01:40:10.920 --> 01:40:14.520 and I want to say it's car Pros. And where 1969 01:40:14.520 --> 01:40:15.239 are they located? 1970 01:40:15.279 --> 01:40:15.600 Do we now? 1971 01:40:15.800 --> 01:40:18.720 They're in Golden They're somewhere in McIntyre Street over there, 1972 01:40:18.760 --> 01:40:19.880 which is just kind of like. 1973 01:40:20.000 --> 01:40:21.199 Car Pros and Golden? 1974 01:40:21.239 --> 01:40:22.279 And what's the phone number? 1975 01:40:22.680 --> 01:40:25.279 The number where I called Nash and he answered was 1976 01:40:25.319 --> 01:40:29.640 seven two zero nine nine nine nineteen fifteen. 1977 01:40:29.760 --> 01:40:31.399 Okay, So here's what we know people. 1978 01:40:31.960 --> 01:40:34.319 And by the way, there may be nothing wrong with 1979 01:40:34.359 --> 01:40:35.319 this deal for all we know. 1980 01:40:35.560 --> 01:40:36.800 I agree, But I. 1981 01:40:36.720 --> 01:40:40.000 Know one thing. Amy's got a suspicious title. No matter 1982 01:40:40.000 --> 01:40:44.159 how you look at it, it's suspicious, and she doesn't 1983 01:40:44.199 --> 01:40:44.760 know what to do. 1984 01:40:45.279 --> 01:40:47.159 Now she does have a blown engine. 1985 01:40:47.760 --> 01:40:51.760 Oddly enough, had they disclosed everything on their sale, she 1986 01:40:51.800 --> 01:40:54.680 would have been stuck with a bad engine. Right now. 1987 01:40:54.720 --> 01:40:57.199 We have reason to believe this is a branded title 1988 01:40:57.239 --> 01:40:59.600 and it was not disclosed to her. That's what we 1989 01:40:59.680 --> 01:41:02.920 have reason to believe. We would like to know otherwise. 1990 01:41:02.960 --> 01:41:05.960 But when we call car Pros in Golden and who'd 1991 01:41:06.000 --> 01:41:07.600 you talk to? Nash? His name? 1992 01:41:08.439 --> 01:41:09.239 Well, who is Nash? 1993 01:41:09.279 --> 01:41:09.840 The manager? 1994 01:41:10.239 --> 01:41:10.960 I didn't ask him? 1995 01:41:11.079 --> 01:41:14.479 Okay, So we tried to talk to Nash at seven 1996 01:41:14.560 --> 01:41:20.319 to zero nine nine nine, nineteen fifteen. He was very coy, 1997 01:41:20.640 --> 01:41:23.479 would not address it, and kind of alluded to the 1998 01:41:23.520 --> 01:41:25.960 fact that it's kind of like Hippa. I mean, the 1999 01:41:26.000 --> 01:41:29.000 guy is an idiot. So what we want to know, 2000 01:41:29.720 --> 01:41:34.079 does Amy have a branded title? If so, why did 2001 01:41:34.119 --> 01:41:36.920 you not disclose it? Well, we know it's branded because 2002 01:41:36.920 --> 01:41:40.039 it says it's branded in the paperwork, and he hasn't 2003 01:41:40.039 --> 01:41:42.279 disclosed it. Don't we know it's branded or not? 2004 01:41:42.680 --> 01:41:47.479 Well, according to the reports from Bumper, it's branded. There 2005 01:41:47.560 --> 01:41:50.319 was no mention of branding on Carfax's right. So I'm 2006 01:41:50.359 --> 01:41:53.439 waiting to hear from Copart to see if they know 2007 01:41:53.520 --> 01:41:55.680 anything about this title. I sent them to vin. 2008 01:41:55.840 --> 01:41:58.960 Car Pros bought it from Copart. You should reach out 2009 01:41:59.000 --> 01:42:00.720 to the dealer board to Dimitri. 2010 01:42:02.119 --> 01:42:06.359 Yeah, yeah, it's the Chasso or Chaffo or something like that. 2011 01:42:06.439 --> 01:42:10.279 It's a deal licensing board. Yeah, the Colorado Dealer Licenses. 2012 01:42:10.359 --> 01:42:13.159 That's what they're actually called Okay, it's dealer licensing board, 2013 01:42:13.199 --> 01:42:13.680 is what I know. 2014 01:42:13.760 --> 01:42:15.600 So I'll see if they can if they can help 2015 01:42:15.680 --> 01:42:17.600 us by taking a look at this deal to see 2016 01:42:17.600 --> 01:42:18.640 if there was any paperwork. 2017 01:42:18.720 --> 01:42:20.880 But you know, Nash, this print just because you don't 2018 01:42:20.880 --> 01:42:23.119 want to talk doesn't mean it goes away. Nash at 2019 01:42:23.159 --> 01:42:25.760 car Pros and Gold and it doesn't go away. We 2020 01:42:25.840 --> 01:42:28.640 get onto something that have pitbull, it doesn't go away. 2021 01:42:29.199 --> 01:42:31.920 Seven to zero nine nine nine, nineteen fifteen. Is car 2022 01:42:32.000 --> 01:42:34.880 Pros avoid them like the plague. If they would do 2023 01:42:34.920 --> 01:42:36.800 it to this deal, who knows how many people they 2024 01:42:36.800 --> 01:42:39.560 would try to screw. That's my opinion based on the 2025 01:42:39.600 --> 01:42:42.960 facts we have, and Nash, you're perfectly welcome to add 2026 01:42:42.960 --> 01:42:45.800 to those facts as you see them. But for now, 2027 01:42:45.880 --> 01:42:47.680 he just wants to hide his head in the sand. 2028 01:42:48.039 --> 01:42:50.640 So here's the number for that phone under the sand 2029 01:42:50.720 --> 01:42:53.439 in the in the hole. Seven to zero nine nine nine, 2030 01:42:53.560 --> 01:42:57.920 nineteen fifteen. Car Pros avoid them. This seems like they 2031 01:42:58.000 --> 01:43:00.000 sold a branded title without disclosed. 2032 01:43:00.600 --> 01:43:01.960 We have more coming up. 2033 01:43:07.399 --> 01:43:10.640 Go with a sure thing Denver's Best Roofer Excel Roofing 2034 01:43:10.760 --> 01:43:14.920 dot com. You don't pay a cent until you're contenth 2035 01:43:16.760 --> 01:43:19.960 time for an insurance check up free, no obligation comparison 2036 01:43:20.079 --> 01:43:23.640 call Compass Insurance paying too much your coverage at dozens 2037 01:43:23.680 --> 01:43:26.399 of insurance companies find out now three oh three seven 2038 01:43:26.520 --> 01:43:29.319 seven to one. Help. You'll think you're his only customer 2039 01:43:29.359 --> 01:43:31.600 when you choose Frank durand the real estate man dot 2040 01:43:31.640 --> 01:43:34.960 com to list your home with Remax Alliance three oh 2041 01:43:35.000 --> 01:43:42.520 three nine two zero sixteen twenty two. Hi Tom Martino, 2042 01:43:42.640 --> 01:43:46.600 you're troubleshooter three O three seven one three talks seven 2043 01:43:46.640 --> 01:43:48.279 one three eight two five five. 2044 01:43:48.800 --> 01:43:49.960 Okay, let's go back to. 2045 01:43:49.920 --> 01:43:53.880 The phones and find out what's in your mind. Pete, 2046 01:43:53.920 --> 01:43:56.399 you have a question about small business. 2047 01:43:56.560 --> 01:43:58.760 Then we'll go to Deputy Chopper, Deputy Mimitry. 2048 01:43:58.800 --> 01:44:01.520 We have kinds of all kinds of follow ups going on. 2049 01:44:01.680 --> 01:44:02.399 So what's going on? 2050 01:44:02.479 --> 01:44:02.920 Chopper? 2051 01:44:03.159 --> 01:44:04.319 I mean, excuse me, what's going on? 2052 01:44:04.359 --> 01:44:04.760 Pete? 2053 01:44:05.800 --> 01:44:08.640 Hey, Tom, So, I own a small business here in 2054 01:44:08.640 --> 01:44:12.039 Ourvada run a small plumbing business. I'm my home and 2055 01:44:12.279 --> 01:44:15.960 uh you know, I'm legit with IRS and state and everything. 2056 01:44:16.119 --> 01:44:18.920 Been doing this for years. I've been getting mail from 2057 01:44:19.239 --> 01:44:23.199 for another business with my address on it. The new 2058 01:44:23.239 --> 01:44:25.119 business that started up and. 2059 01:44:25.680 --> 01:44:28.319 Eight month wait, the only thing that it has your 2060 01:44:28.399 --> 01:44:29.319 address on it. 2061 01:44:30.880 --> 01:44:32.520 Oh, I've dealt with two of these. 2062 01:44:33.359 --> 01:44:36.000 And then all right, hold on a second. 2063 01:44:36.079 --> 01:44:37.319 Do you hear the music? 2064 01:44:37.399 --> 01:44:40.079 So we're running out of time. This could be very 2065 01:44:40.119 --> 01:44:44.359 important because a lot of US scammers are using existing addresses. 2066 01:44:44.399 --> 01:44:48.560 Plus Dmitri has experience with this, So hang on and Chopper, 2067 01:44:48.600 --> 01:44:50.560 hang on, we'll get to you as well. Go with 2068 01:44:50.640 --> 01:44:54.199 a sure thing Denver's Best roofer Excel Roofing dot com. 2069 01:44:54.239 --> 01:44:59.880 You don't pay a cent until you're content. Time for 2070 01:45:00.039 --> 01:45:04.359 an insurance check up free, no obligation comparison call Compass Insurance. 2071 01:45:04.560 --> 01:45:07.560 Pay too much your coverage at dozens of insurance companies 2072 01:45:07.640 --> 01:45:10.239 find out now three oh three seven seven to one help. 2073 01:45:10.399 --> 01:45:13.039 You'll think you're his only customer when you choose Frank 2074 01:45:13.079 --> 01:45:15.560 durand the real estate Man dot com to list your 2075 01:45:15.560 --> 01:45:18.760 home with Remax Alliance three oh three nine two zero 2076 01:45:18.840 --> 01:45:19.760 sixteen twenty two. 2077 01:45:25.439 --> 01:45:33.279 Ripped of new needs so you don't have a cam. 2078 01:45:33.399 --> 01:45:35.439 Run anxious as fast as we can. 2079 01:45:36.199 --> 01:45:38.640 Shooter's gonna help come. 2080 01:45:39.199 --> 01:45:42.880 Man six is the Troubleshooter Show. 2081 01:45:42.960 --> 01:45:47.199 No Tom Martino, Hey Tom Martino. 2082 01:45:47.279 --> 01:45:50.800 Here This hour brought to you by Castle Rock Home Shows. 2083 01:45:51.359 --> 01:45:53.840 Yeah you go to the Castle Rock Home Show this weekend, 2084 01:45:54.319 --> 01:45:57.640 free parking, free tickets. You don't even have to mention 2085 01:45:57.760 --> 01:46:02.359 Martino Castle Rock Homes Show dot com all weekend, more 2086 01:46:02.399 --> 01:46:07.000 than four hundred participants in two giant buildings, all inside 2087 01:46:07.279 --> 01:46:09.720 climate controlled All right, let's go to the phones really 2088 01:46:09.800 --> 01:46:13.199 quickly here, Pete. You had a small business question, so 2089 01:46:13.239 --> 01:46:16.600 go ahead. Well, let's let's take that up now, Go ahead, Pete. 2090 01:46:16.640 --> 01:46:18.880 So, yeah, like I said, I have small business here 2091 01:46:18.880 --> 01:46:21.720 in Nevada, and I've started getting mailed bout eight months 2092 01:46:21.720 --> 01:46:26.079 ago from this for this other small business, uh with 2093 01:46:26.199 --> 01:46:29.399 my address on it, and you know, I was sending 2094 01:46:29.439 --> 01:46:32.560 it back to post office and everything, and it has 2095 01:46:32.640 --> 01:46:36.880 my exact address, but another business company's name. And then recently, 2096 01:46:36.960 --> 01:46:39.000 this last week, we got a letter and it was 2097 01:46:39.199 --> 01:46:41.279 had my wife's name on it, so she opened it 2098 01:46:41.880 --> 01:46:44.960 and it is from the Electronic Federal Tax payment system 2099 01:46:45.640 --> 01:46:46.920 and setting up their tax. 2100 01:46:46.880 --> 01:46:49.039 Yep, somebody's setting up a scam. D What do you 2101 01:46:49.079 --> 01:46:50.680 what do you know about this? D? Yeah? 2102 01:46:50.720 --> 01:46:52.680 So this is the third call we got just like 2103 01:46:52.760 --> 01:46:55.560 this over the past few months, that's right. And the 2104 01:46:55.600 --> 01:46:57.880 first two calls, what I is I looked up that 2105 01:46:58.039 --> 01:47:01.399 business at the car to Secretary of State's office, and 2106 01:47:01.520 --> 01:47:05.680 sure enough it had the caller's address. Completely unrelated business, 2107 01:47:05.960 --> 01:47:11.199 and both of those registrations were filed by people from China. So, Pete, 2108 01:47:11.439 --> 01:47:14.039 have you looked up this business at the secretary of 2109 01:47:14.039 --> 01:47:18.880 State's office? I'm and was it filed by somebody from No? 2110 01:47:18.920 --> 01:47:19.680 I Google? 2111 01:47:19.800 --> 01:47:24.840 No, No, it's a furniture shop on Instagram. But no, 2112 01:47:24.960 --> 01:47:26.600 I didn't go to the sexudate for this. 2113 01:47:27.039 --> 01:47:31.800 All they're doing listening, all they're doing is spoofing addresses. Well, 2114 01:47:31.920 --> 01:47:34.520 believe it or not, I'm just saying in some cases 2115 01:47:34.960 --> 01:47:37.600 it doesn't mean it's a scam. Let's say somebody did 2116 01:47:37.640 --> 01:47:39.880 that Instagram thing and they have to give an address, 2117 01:47:41.079 --> 01:47:44.079 they pick a random address, or they pick an address 2118 01:47:44.119 --> 01:47:47.079 in the area they're doing business. I'm not saying that 2119 01:47:47.399 --> 01:47:50.159 it isn't a scam. It very well could be, but 2120 01:47:50.279 --> 01:47:52.960 that doesn't always mean it means somebody is just short 2121 01:47:53.000 --> 01:47:55.560 circuiting the system. They won't they don't want to give 2122 01:47:55.600 --> 01:47:58.159 out a real address, and they feel if the Instagram 2123 01:47:58.199 --> 01:48:01.800 company goes under, then no body you'll have recourse. Because 2124 01:48:01.840 --> 01:48:05.880 many of these Instagram companies I found buy products for 2125 01:48:06.279 --> 01:48:09.600 just Instagram fill a few orders and then disappear. 2126 01:48:09.920 --> 01:48:11.239 Go ahead, de Tom. 2127 01:48:12.079 --> 01:48:15.680 The previous two callers said they're also receiving letters from 2128 01:48:15.720 --> 01:48:17.920 the I R. S. Pete, are you getting letters from 2129 01:48:17.920 --> 01:48:19.680 the IRS addressed to this business? 2130 01:48:20.279 --> 01:48:23.159 I got one from the Electronics Federal Tax Payment System 2131 01:48:23.880 --> 01:48:28.159 saying that but not in number, the text identification number 2132 01:48:28.199 --> 01:48:30.880 and everything. But it's that company's name, but now it 2133 01:48:30.920 --> 01:48:33.079 has my wife's name on it as well. 2134 01:48:33.399 --> 01:48:36.880 Yeah. Yeah, Hey, so listen if you want, if. 2135 01:48:36.720 --> 01:48:38.600 You want to. What does he do about it? Though? 2136 01:48:38.680 --> 01:48:38.920 Really? 2137 01:48:39.159 --> 01:48:41.439 So, here's what the previous two callers did and it 2138 01:48:41.520 --> 01:48:44.279 worked out for them. So, first of all, Pete needs 2139 01:48:44.279 --> 01:48:46.720 to figure out if they registered this business at the 2140 01:48:46.760 --> 01:48:49.760 Corridor Secretary of State's office. That's very easy to do, 2141 01:48:49.840 --> 01:48:51.560 and Pete, if you're not sure how to do it, 2142 01:48:51.560 --> 01:48:53.640 I'd be happy to do it for you. Then they 2143 01:48:53.680 --> 01:48:57.119 both contacted the Secretary of State's office who's aware of 2144 01:48:57.159 --> 01:48:59.439 this kind of a problem going on, and they said 2145 01:48:59.439 --> 01:49:02.359 the investate it and delete that that you know that 2146 01:49:02.359 --> 01:49:04.960 that business now, Pete, the other thing that you got 2147 01:49:05.000 --> 01:49:07.840 to start doing is don't don't return that mail. Start 2148 01:49:07.880 --> 01:49:10.479 opening all of it to see if there's some kind 2149 01:49:10.520 --> 01:49:14.479 of a scamming process that's going to involve you. So 2150 01:49:14.960 --> 01:49:16.720 start reading all that mail. 2151 01:49:18.439 --> 01:49:19.960 Yeah, oh yeah you can. 2152 01:49:20.239 --> 01:49:21.039 What are you kidding me? 2153 01:49:21.119 --> 01:49:23.920 If it's a dressing Yeah yeah, start opening all that 2154 01:49:23.960 --> 01:49:26.279 mail because you're going to start getting mail from the 2155 01:49:26.319 --> 01:49:28.199 I R S. You're going to start getting it from 2156 01:49:28.239 --> 01:49:31.640 other taxing authorities and god knows who else. Maybe maybe 2157 01:49:31.640 --> 01:49:35.359 they're applying for loans and using your address. So you 2158 01:49:35.399 --> 01:49:36.479 need to know what's going on. 2159 01:49:36.920 --> 01:49:39.239 Yeah, that could be a lot of trouble for you. 2160 01:49:39.279 --> 01:49:42.159 Definitely start investigating, be proactive about it. 2161 01:49:42.239 --> 01:49:44.119 Yeah, don't return this mail three all three. 2162 01:49:44.119 --> 01:49:46.000 Seven on three talks seven on three and two five five. 2163 01:49:46.039 --> 01:49:48.159 We have to say goodbye to Michael O'Malley pretty soon. 2164 01:49:48.199 --> 01:49:51.239 So trolliyroofing dot com. Uh, you go there to enter 2165 01:49:51.359 --> 01:49:52.000 for the giveaway? 2166 01:49:52.079 --> 01:49:52.640 What what? 2167 01:49:52.640 --> 01:49:54.479 What? What else did you want to talk about. 2168 01:49:54.279 --> 01:49:54.920 Before you leave? 2169 01:49:55.319 --> 01:49:58.760 Hey, just a like a consumer awareness thing. When you 2170 01:49:58.760 --> 01:50:02.079 guys are updating your homeowner insurance, be careful to make 2171 01:50:02.119 --> 01:50:05.199 sure insurance companies aren't sliding anything past you, like. 2172 01:50:05.159 --> 01:50:08.880 The actual cash values deductibles exactly like that, or actual 2173 01:50:08.920 --> 01:50:10.640 cash value coverage. 2174 01:50:10.319 --> 01:50:13.800 Or they're changing your deductibles from a flat deductible to 2175 01:50:13.880 --> 01:50:17.159 a percentage deductible, because that's gonna get really costly, and 2176 01:50:17.199 --> 01:50:18.840 it might seem like it saves you money in the 2177 01:50:18.880 --> 01:50:20.840 short term, right, But if you need somebody to look 2178 01:50:20.880 --> 01:50:24.359 over what your your roof coverages and you want to 2179 01:50:24.399 --> 01:50:26.720 send it over to Petrolley Roofing, we're happy to take 2180 01:50:26.760 --> 01:50:28.720 a look and help you guys walk through that so 2181 01:50:28.760 --> 01:50:31.840 that when the storms come, because they always come in Colorado, 2182 01:50:31.880 --> 01:50:33.600 that you're prepared and you're not surprised. 2183 01:50:34.119 --> 01:50:37.840 Seven nine three seven five eighty seven seventy three Ptrolleyroofing 2184 01:50:37.840 --> 01:50:41.399 dot Com. Thank you for being here, Michael appreciated. Okay, Ronnie, 2185 01:50:41.399 --> 01:50:42.800 what's going on with you? Ronnie? 2186 01:50:44.199 --> 01:50:47.840 Yeah, I had called you last week and we got 2187 01:50:47.920 --> 01:50:50.520 chefs on the phone and they said it was going 2188 01:50:50.600 --> 01:50:53.239 to help me out. We was gonna Zolby, but then 2189 01:50:53.279 --> 01:50:56.760 when they got me on the phone, they said the 2190 01:50:56.880 --> 01:50:58.760 price was still what it was. 2191 01:51:00.079 --> 01:51:03.960 And Ronnie, I'm trying to find I'm trying to find 2192 01:51:04.000 --> 01:51:04.479 your call. 2193 01:51:04.560 --> 01:51:05.520 I do recall it. 2194 01:51:05.560 --> 01:51:08.479 I'm just trying to find my notes on it. Did 2195 01:51:08.520 --> 01:51:14.359 you use the name Ronnie when you called in? Yes, Okay, 2196 01:51:14.479 --> 01:51:19.960 let me find your call here. And this was Yeah, 2197 01:51:20.000 --> 01:51:23.039 I'm trying to find it. Bro I'm just not finding it. 2198 01:51:23.399 --> 01:51:27.159 Do you recall does anyone recall this call? Who called 2199 01:51:27.199 --> 01:51:32.560 Tesla for you? Ronnie? 2200 01:51:32.840 --> 01:51:34.399 Who called Tesla for you? 2201 01:51:34.720 --> 01:51:36.760 Mark might have taken this call, because I don't have 2202 01:51:36.800 --> 01:51:37.359 any notes. 2203 01:51:40.199 --> 01:51:44.319 I think it was either you or somebody on your team. 2204 01:51:44.920 --> 01:51:49.600 I don't recall a call, Okay, I don't recall the 2205 01:51:49.640 --> 01:51:50.199 call anywhere. 2206 01:51:50.239 --> 01:51:53.119 I'm looking for it here, Ronnie. So so what just 2207 01:51:53.159 --> 01:51:55.359 tell me the original problem. I'm sorry to make you 2208 01:51:55.399 --> 01:51:59.239 have to do this. What was the original problem? 2209 01:51:59.479 --> 01:52:00.640 Original problem was? 2210 01:52:00.720 --> 01:52:00.840 Oh? 2211 01:52:00.880 --> 01:52:03.880 Here, it is? Here it is You hired Tesla to 2212 01:52:04.000 --> 01:52:05.640 replace one solar panel. 2213 01:52:05.960 --> 01:52:07.880 They damaged it, right. 2214 01:52:08.840 --> 01:52:10.039 They damaged my roof. 2215 01:52:11.560 --> 01:52:15.319 Yes, they damaged your roof and you had estimates of 2216 01:52:15.359 --> 01:52:18.960 around twelve thousand for repairs. That's hard to believe. Man, 2217 01:52:19.359 --> 01:52:22.319 Wait a minute, Wait a minute, Wait a minute. Who 2218 01:52:23.119 --> 01:52:24.079 damaged your roof? 2219 01:52:25.479 --> 01:52:30.439 Tesla? When they came out and switched out my damaged 2220 01:52:30.840 --> 01:52:34.600 solar panel, they damaged my roof. Did not kill me. 2221 01:52:35.159 --> 01:52:37.560 And that's the reason why the inside of my house 2222 01:52:38.159 --> 01:52:39.000 got damaged. 2223 01:52:39.239 --> 01:52:42.119 I don't know here here. I don't understand. 2224 01:52:42.680 --> 01:52:45.199 First of all, you say the inside of your house, 2225 01:52:45.600 --> 01:52:48.079 So you say your roof was damaged, so it leaked, 2226 01:52:48.119 --> 01:52:50.319 and then it did damage on the inside of your house. 2227 01:52:51.760 --> 01:52:53.199 Yes, because they didn't kill me. 2228 01:52:53.600 --> 01:52:54.399 They didn't kill it. 2229 01:52:54.920 --> 01:52:57.800 I get it. Brother. Maybe they didn't know. Is it 2230 01:52:57.920 --> 01:53:01.760 possible they didn't know that they that they What did 2231 01:53:01.800 --> 01:53:04.239 they do to your roof? What was the actual damage 2232 01:53:04.239 --> 01:53:04.760 they did? 2233 01:53:06.600 --> 01:53:08.680 They put holes in my roof hole and. 2234 01:53:10.520 --> 01:53:12.239 Over there, well, they always put holes. 2235 01:53:12.560 --> 01:53:16.880 They replaced the solar pad solar When. 2236 01:53:16.720 --> 01:53:19.560 You say they put holes in your roof, of course 2237 01:53:19.560 --> 01:53:23.119 they did, that's how. And then they they usually seal them. 2238 01:53:23.119 --> 01:53:25.079 But do you know what he's talking about. 2239 01:53:26.399 --> 01:53:29.279 Usually if they're running the it's it's one or two things. 2240 01:53:29.279 --> 01:53:33.279 Either they're fastening the or fixing the panels to the 2241 01:53:33.359 --> 01:53:36.720 roof and they didn't seal that well. Or where the 2242 01:53:36.720 --> 01:53:40.239 the electricity comes up through the roof. That's that wasn't 2243 01:53:40.279 --> 01:53:42.199 sealed correctly, and so you're going to get water in 2244 01:53:42.239 --> 01:53:42.640 through there. 2245 01:53:43.439 --> 01:53:46.560 So But but the roof dam the roof damage yourself 2246 01:53:46.600 --> 01:53:50.359 can't possibly be twelve thousand. So are you saying it's 2247 01:53:50.399 --> 01:53:56.520 for the inside of your house too, Yeah, it's for both. 2248 01:53:57.159 --> 01:53:59.880 Let me ask you this, how long ago did they 2249 01:54:00.079 --> 01:54:01.159 replace that panel? 2250 01:54:04.560 --> 01:54:08.399 This was the summer, not last year, but the year 2251 01:54:08.439 --> 01:54:08.920 before that. 2252 01:54:10.399 --> 01:54:12.760 No, you're not going to get those damages, man, You're 2253 01:54:12.800 --> 01:54:16.800 just not going to get them. If you hired Tesla 2254 01:54:16.880 --> 01:54:20.079 to replace the solar panel in the summer of twenty three, 2255 01:54:21.399 --> 01:54:23.640 you can't come after them now and say that they 2256 01:54:23.720 --> 01:54:25.000 caused this damage to you. 2257 01:54:26.720 --> 01:54:29.119 When did you discover the damage. 2258 01:54:29.840 --> 01:54:33.000 The hailstorm that happened last summer? 2259 01:54:34.399 --> 01:54:36.239 Well, how do you know it wasn't the hailstorm that 2260 01:54:36.359 --> 01:54:43.840 caused the damage, because did you get paid from your wait, 2261 01:54:44.119 --> 01:54:46.880 did you get paid Did you get paid from your 2262 01:54:46.920 --> 01:54:50.760 insurance for the hail damage and the interior damage? 2263 01:54:50.800 --> 01:54:52.199 Then did you get paid for it? 2264 01:54:53.520 --> 01:54:58.560 No, sir, sir, Why didn't you put in a hail 2265 01:54:58.640 --> 01:55:03.479 claim if you had a hailstorm? 2266 01:55:04.239 --> 01:55:08.840 Whiche? Okay I did and when we went up there, 2267 01:55:09.199 --> 01:55:12.479 we went up there, we've seen the damage. But before 2268 01:55:12.600 --> 01:55:15.960 we've seen the damage, my wife called me and was 2269 01:55:16.119 --> 01:55:19.239 like it waters coming through the roof. 2270 01:55:19.560 --> 01:55:24.600 I said, no, okay, Ronnie through the roof, Ronnie, Ronnie. 2271 01:55:25.600 --> 01:55:27.600 I'm gonna let me explain a few things to you. 2272 01:55:28.159 --> 01:55:30.199 If you had work done in the summer of twenty 2273 01:55:30.319 --> 01:55:34.760 twenty three and did not notice damage until twenty twenty five, 2274 01:55:35.279 --> 01:55:38.680 You're gonna have a hard time saying because that was 2275 01:55:38.760 --> 01:55:41.640 damaged back in twenty three and it sat there for 2276 01:55:41.640 --> 01:55:44.399 two years, you want to be paid every dime. I'm 2277 01:55:44.399 --> 01:55:47.159 gonna tell you, if you had a hailstorm and that 2278 01:55:47.319 --> 01:55:49.720 caused you to go up on the roof, there's every 2279 01:55:49.760 --> 01:55:52.039 bit of a chance you can get that covered by 2280 01:55:52.079 --> 01:55:55.479 your insurance under the hail claim if you have a 2281 01:55:56.119 --> 01:55:59.399 If you put in a claim, did anyone fix your 2282 01:55:59.439 --> 01:56:02.920 roof for the hair damage? Not? 2283 01:56:03.119 --> 01:56:06.800 Yeah, because I'm using dura using there's done a figure. 2284 01:56:06.920 --> 01:56:11.920 What is dura? Do you have homeowner's insurance, Ronnie? 2285 01:56:12.279 --> 01:56:13.960 Yeah? 2286 01:56:14.239 --> 01:56:17.680 Your homeowner's insurance will write you a check. Why are 2287 01:56:17.720 --> 01:56:20.399 you not putting an acclaim with your homeowner's insurance? 2288 01:56:20.880 --> 01:56:25.359 I'd call Red Rocks as well, my home they were 2289 01:56:25.399 --> 01:56:25.880 already on. 2290 01:56:26.119 --> 01:56:32.039 Sorry to me a ten thousand dollars deductible, which I did. 2291 01:56:34.640 --> 01:56:38.720 We didn't make that make no ten thousand dollars, Ronnie. 2292 01:56:38.880 --> 01:56:41.359 That's a whole different deal, different. 2293 01:56:41.119 --> 01:56:45.319 Deal, Ronnie. It sounds to me like you just got 2294 01:56:45.359 --> 01:56:49.119 caught in today's world. Okay, you must have agreed to 2295 01:56:49.159 --> 01:56:51.840 the ten thousand dollars deductible when they renewed it and 2296 01:56:51.880 --> 01:56:54.800 you didn't realize it. I'm not saying you wanted a 2297 01:56:54.800 --> 01:56:58.800 ten thousand deductible, but I guarantee you they have paperwork 2298 01:56:58.840 --> 01:57:02.319 to show you agreed to it. Michael'malley from Trolie Roof 2299 01:57:02.319 --> 01:57:05.039 and was just talking of that they sneak these things 2300 01:57:05.079 --> 01:57:08.840 in upon renewal. So here's what happened. You have roof 2301 01:57:08.920 --> 01:57:11.479 damage that you can get fixed, and you have a 2302 01:57:11.520 --> 01:57:15.279 ten thousand dollars deductible you can't pay. Did Dura say 2303 01:57:15.319 --> 01:57:18.039 they would help pay for your ten thousand dollars deductible? 2304 01:57:20.600 --> 01:57:24.039 They said that they will help my roof room. 2305 01:57:25.199 --> 01:57:27.359 Okay, well they're not going to help do your roof 2306 01:57:27.399 --> 01:57:28.319 if you have insurance. 2307 01:57:28.520 --> 01:57:30.680 So I don't know where the hell you're finding that out. 2308 01:57:30.920 --> 01:57:32.760 They're not going to do your roof if you are 2309 01:57:32.800 --> 01:57:37.000 covered by homeowners insurance, Dura will not do your roof. 2310 01:57:39.000 --> 01:57:40.960 I'm sorry, but they're not going to do your roof. 2311 01:57:41.319 --> 01:57:44.439 They might pay help you pay the deductible. But here's 2312 01:57:44.479 --> 01:57:47.960 another thing. I don't understand. You're trying to collect from Tesla, 2313 01:57:48.279 --> 01:57:51.359 you're trying to collect from Dura plus you have insurance. 2314 01:57:51.960 --> 01:57:54.640 I mean, you know, I don't know what you're trying 2315 01:57:54.680 --> 01:57:57.479 to do, but you're not going to get paid from Tesla. 2316 01:57:58.079 --> 01:58:02.119 You know, you can't say after after three years or 2317 01:58:02.159 --> 01:58:05.680 two years, that Tesla's to blame. It's never going to 2318 01:58:05.720 --> 01:58:08.000 hold water. You're not going to do it. You're not 2319 01:58:08.000 --> 01:58:08.640 going to do it. 2320 01:58:08.680 --> 01:58:11.600 This how it what? You can't know? 2321 01:58:11.399 --> 01:58:12.119 I know this? 2322 01:58:12.279 --> 01:58:18.680 How I know that summer when they damaged my room. 2323 01:58:19.720 --> 01:58:23.800 And if they did not damage your roof, if they 2324 01:58:23.840 --> 01:58:28.439 installed they insult solar panels. How did they damage your roof? 2325 01:58:28.560 --> 01:58:30.359 You said they put holes in it? How can they 2326 01:58:30.359 --> 01:58:32.159 attach them without putting holes in it? 2327 01:58:37.199 --> 01:58:40.520 Those holes in the nice size where it damaged the 2328 01:58:40.520 --> 01:58:41.560 inside of my house. 2329 01:58:42.159 --> 01:58:43.880 But what I'm telling, okay, yeah, they could have not 2330 01:58:43.920 --> 01:58:44.239 sealed it. 2331 01:58:44.880 --> 01:58:47.279 Here's what I don't understand. When he says they put 2332 01:58:47.279 --> 01:58:50.319 holes in his roof and they're attaching solar panels, does 2333 01:58:50.319 --> 01:58:53.239 he mean extra holes? They just drilled some extra holes 2334 01:58:53.239 --> 01:58:53.760 for the hell of it. 2335 01:58:53.840 --> 01:58:56.640 They ran the conduit for the electric to go up. 2336 01:58:56.680 --> 01:58:58.399 And if they don't seal it correct right. 2337 01:58:58.319 --> 01:59:01.000 That's right? Yeah, But I I say it could have 2338 01:59:01.000 --> 01:59:03.359 been sealed correctly. It could have been the hillstorm that 2339 01:59:03.399 --> 01:59:03.720 did it. 2340 01:59:03.760 --> 01:59:06.239 Sure, Now what I would recommend is your guy over 2341 01:59:06.439 --> 01:59:09.199 that does helocks, Yes, like that's one of the ways 2342 01:59:09.199 --> 01:59:13.279 that people are overcoming these large, these large deductibles. Get 2343 01:59:13.279 --> 01:59:15.319 a helock where you can pull it out, because those 2344 01:59:15.319 --> 01:59:19.319 fin the financing is much better than whatever financing you're 2345 01:59:19.359 --> 01:59:22.199 gonna get with criminal rates through other people. 2346 01:59:22.159 --> 01:59:22.800 Or credit card. 2347 01:59:23.199 --> 01:59:26.199 So so get a helock. That's what partly what it's for. 2348 01:59:26.520 --> 01:59:29.000 But I guarantee that red Rock would be able to Ronnie. 2349 01:59:29.039 --> 01:59:32.039 I just Ronnie, listen, man, I just need to be 2350 01:59:32.119 --> 01:59:36.399 straight with you. If they did not seal those holes properly, 2351 01:59:36.840 --> 01:59:40.159 you would have known it way before twenty twenty five. 2352 01:59:41.279 --> 01:59:43.039 You would have known it if the wrong tree on that one, 2353 01:59:43.119 --> 01:59:45.880 you really would have known about it way sooner. You 2354 01:59:45.920 --> 01:59:49.039 can't just go back two years later and say, wait 2355 01:59:49.079 --> 01:59:53.079 a minute, you guys never sealed this hole properly. Well, 2356 01:59:53.079 --> 01:59:55.439 of course they did, or you would have had leaking 2357 01:59:55.520 --> 01:59:56.399 way before then. 2358 01:59:56.720 --> 01:59:57.239 You would have. 2359 01:59:57.880 --> 02:00:00.640 I think you're gonna lose the Tesla battle. If they 2360 02:00:00.680 --> 02:00:04.520 offered you three grand I would grab it. I really would. 2361 02:00:04.840 --> 02:00:07.359 And I'm sorry if I did not give you that impression. 2362 02:00:07.399 --> 02:00:12.720 But if they simply did your panels and now you're 2363 02:00:12.760 --> 02:00:16.520 having leaking due to a hailstorm. Pursue the hell claim 2364 02:00:16.600 --> 02:00:19.279 through Dura. I don't know how you're gonna get Dura 2365 02:00:19.319 --> 02:00:21.800 to pay for it, but apparently you said you are. 2366 02:00:22.359 --> 02:00:24.800 I don't think you're gonna get any more than three 2367 02:00:24.880 --> 02:00:28.279 grand from Tesla three O three seven one three eight 2368 02:00:28.319 --> 02:00:37.439 two five five. Go with a sure thing Denver's best 2369 02:00:37.520 --> 02:00:40.399 roofer Excel Roofing dot com. You don't pay a cent 2370 02:00:40.600 --> 02:00:47.359 until you're content. Time for an insurance checkup free, no obligation. 2371 02:00:47.399 --> 02:00:51.239 In comparison, call Compass Insurance paying too much your coverage 2372 02:00:51.279 --> 02:00:53.960 at dozens of insurance companies find out now three oh 2373 02:00:54.000 --> 02:00:56.439 three seven seven to one. Help. You'll think you're his 2374 02:00:56.600 --> 02:00:59.239 only customer when you choose Frank durand the real estate 2375 02:00:59.279 --> 02:01:02.520 Man dot com to list your home with Remax Alliance 2376 02:01:02.760 --> 02:01:08.239 three oh three nine two zero sixteen twenty two. Hi 2377 02:01:08.359 --> 02:01:15.119 Tom Martino, your troubleshooter. Don't forget castle Rockhome Show this weekend. 2378 02:01:15.199 --> 02:01:18.119 Castlerockhomeshow dot Com. 2379 02:01:17.880 --> 02:01:19.239 Will get you those tickets. 2380 02:01:19.319 --> 02:01:24.199 Castlerock Home Show dot Com four hundred vendors or more, 2381 02:01:24.319 --> 02:01:27.439 actually more than four hundred two giant buildings, free parking, 2382 02:01:27.479 --> 02:01:32.680 free tickets. That's castlerockhomeshow dot com. Let me go back 2383 02:01:32.680 --> 02:01:36.119 to the phones and Deputy Chopper has a follow up. 2384 02:01:36.319 --> 02:01:38.680 Deputy Chopper, which one was this Marissa? 2385 02:01:39.039 --> 02:01:42.760 She had? I guess what happened was on the eighteenth 2386 02:01:43.159 --> 02:01:45.600 she was hit by a car when she was on 2387 02:01:45.640 --> 02:01:48.760 her scooter. The woman took off and was later found, 2388 02:01:50.479 --> 02:01:54.399 but Marissa was given the ticket and she. 2389 02:01:54.479 --> 02:01:55.640 Thought that was unfair. 2390 02:01:55.960 --> 02:01:59.920 But apparently they said she was at fault and then 2391 02:02:00.399 --> 02:02:05.039 she was in the ICU resulting from a serious injury. 2392 02:02:05.560 --> 02:02:08.840 She got an attorney and somehow received four thousand dollars. 2393 02:02:09.039 --> 02:02:10.640 Now I don't know how she did that if she 2394 02:02:10.760 --> 02:02:13.800 was deemed to be at fault. But then she bought 2395 02:02:13.880 --> 02:02:17.199 a car with her settlement money in February, put down 2396 02:02:17.279 --> 02:02:20.640 five grands, financed seven and was screwed on that deal. 2397 02:02:20.880 --> 02:02:25.319 So this is another eternal victim. What did you find out, 2398 02:02:25.359 --> 02:02:27.680 Maris about Marisa Chopper? 2399 02:02:29.399 --> 02:02:32.640 Yeah, I'm only dealing with the car deal, not the 2400 02:02:33.079 --> 02:02:36.640 being on the scooter. I called the clock okay, good 2401 02:02:36.680 --> 02:02:41.279 car department because she said that car caught fire at 2402 02:02:41.319 --> 02:02:44.119 I twenty five and eight, and they have an I 2403 02:02:44.319 --> 02:02:47.680 twenty five and eight, just like dem ver does. However, 2404 02:02:48.199 --> 02:02:51.319 the fire department had no record of it. But she 2405 02:02:51.439 --> 02:02:54.600 also set a tow truck arrived before the fire department 2406 02:02:55.000 --> 02:02:58.680 and told the car off and Tom. In my thirty 2407 02:02:58.720 --> 02:03:02.199 six plus year the fire department probably is the first 2408 02:03:02.199 --> 02:03:04.840 people on the scene. Never a tow truck that would 2409 02:03:05.079 --> 02:03:07.800 be there and tow off the car. So I called 2410 02:03:07.840 --> 02:03:11.199 the towing company. They won't call me back. I did 2411 02:03:11.239 --> 02:03:14.279 get a hold of the auto place where she bought 2412 02:03:14.279 --> 02:03:16.399 the car, because I think you were the one that said, 2413 02:03:16.439 --> 02:03:19.399 and you were correct, you don't get a car or 2414 02:03:19.399 --> 02:03:21.680 you don't buy a car and take it off the 2415 02:03:21.680 --> 02:03:27.840 lot without having full insurance. So I talked Tozy Breezy 2416 02:03:28.319 --> 02:03:33.680 auto shop or auto store on Cofex. They were very helpful. Yes, 2417 02:03:34.159 --> 02:03:38.960 but she bought the car on twelve sixteen, so that yeah, 2418 02:03:39.039 --> 02:03:43.000 that's about four months ago. And she did have full 2419 02:03:43.079 --> 02:03:48.199 insurance with a company called risk In Riscal West Insurance. 2420 02:03:48.560 --> 02:03:52.720 I've called them, they haven't called me back yet. The 2421 02:03:52.760 --> 02:03:55.479 other thing is she's up to date with the insurance 2422 02:03:55.720 --> 02:04:00.479 according to the auto store. However, they did tell me 2423 02:04:00.880 --> 02:04:04.840 in the meantime that she had some friend of hers, 2424 02:04:04.920 --> 02:04:07.920 let's call it a h Tree mechanic work on that car, 2425 02:04:08.720 --> 02:04:11.079 and they even paid three hundred dollars out of the 2426 02:04:11.119 --> 02:04:14.479 six hundred dollars cost that he did on the car 2427 02:04:14.560 --> 02:04:17.560 to fix it. So I'm not so sure what you 2428 02:04:17.600 --> 02:04:18.520 can claim that. 2429 02:04:20.520 --> 02:04:22.720 I think Marissa, if you want to know the truth, 2430 02:04:23.319 --> 02:04:25.560 if you want to know the truth, I think Marissa 2431 02:04:26.359 --> 02:04:29.319 is her own worst enemy. First of all, she knows 2432 02:04:29.359 --> 02:04:32.439 nothing about anything she just did. So she ended up 2433 02:04:32.479 --> 02:04:35.800 buying a car. Now, maybe she overpaid for the car, whatever, 2434 02:04:36.159 --> 02:04:38.600 but she claims the car was defective from the get 2435 02:04:38.640 --> 02:04:41.640 go and they knew it. She claims she was screwed 2436 02:04:41.680 --> 02:04:47.560 also by the by the the accident. You know this woman, 2437 02:04:48.680 --> 02:04:50.520 I just don't get any of it. I don't get 2438 02:04:50.560 --> 02:04:52.039 any of it, and I don't know if we can 2439 02:04:52.079 --> 02:04:54.760 really help her. Right now, she has full insurance on 2440 02:04:54.800 --> 02:04:57.479 that car. She can get it fixed. I don't know 2441 02:04:57.520 --> 02:05:01.600 why she's calling us. I think she wants out of 2442 02:05:01.640 --> 02:05:02.279 the car deal. 2443 02:05:04.439 --> 02:05:08.359 Well that's over four months ago. I am trying to 2444 02:05:08.359 --> 02:05:13.319 get some assistance from the they changed their name, the 2445 02:05:13.399 --> 02:05:17.760 Legal Center for Disability, see if they may the sister 2446 02:05:18.479 --> 02:05:21.399 or she needs to go back to her attorney. Because 2447 02:05:21.479 --> 02:05:24.439 I agree with you, Tom, I won't keep on it. 2448 02:05:24.840 --> 02:05:26.960 But there's not too much idea. 2449 02:05:27.039 --> 02:05:30.760 You First, her story doesn't make sense. What she said 2450 02:05:30.920 --> 02:05:35.199 was she was given a ticket and found liable for 2451 02:05:35.279 --> 02:05:38.920 the accident where that woman hit her. So how did 2452 02:05:38.960 --> 02:05:43.840 she collect four grand? And her occupant on the scooter, 2453 02:05:44.319 --> 02:05:48.279 who was not hurt, got twenty thousand. So I don't 2454 02:05:48.319 --> 02:05:51.479 even know how that happened. How did that person get 2455 02:05:51.520 --> 02:05:55.560 twenty grand and she get four I think we should 2456 02:05:55.600 --> 02:05:59.600 ask the attorney. Then she takes the four grand, and 2457 02:05:59.640 --> 02:06:02.079 then she gets screwed on a car deal. So this 2458 02:06:02.119 --> 02:06:05.359 girl gets screwed everywhere she looks. Everywhere she looks, somebody 2459 02:06:05.479 --> 02:06:07.960 is doing it wrong. She said, the woman hit her 2460 02:06:08.000 --> 02:06:11.199 and took off. Yet this woman gets the ticket. Marissa 2461 02:06:11.239 --> 02:06:15.000 gets the ticket. Marissa says she was that fault, but 2462 02:06:15.159 --> 02:06:18.279 her and her passenger was not hurt, but got twenty 2463 02:06:18.319 --> 02:06:22.720 grand and Marissa got four grand. Marissa takes the four 2464 02:06:22.840 --> 02:06:25.920 grand and buys a car and is screwed on the 2465 02:06:25.960 --> 02:06:28.680 car deal. The car is in an accident, which she 2466 02:06:28.760 --> 02:06:33.159 says is not her fault, and now the insurance won't 2467 02:06:33.159 --> 02:06:38.000 pay for it. What's that right? The car? You know? 2468 02:06:41.279 --> 02:06:43.520 Yeah, out of a clear blue sky, a claw fire. 2469 02:06:43.880 --> 02:06:45.760 And this is after her friend worked on it. 2470 02:06:46.720 --> 02:06:50.439 Hey, gentlemen, I think I think one or more of 2471 02:06:50.520 --> 02:06:54.920 us might be conflating two terms, insurance company and auto 2472 02:06:55.079 --> 02:06:56.199 warranty company. 2473 02:06:56.760 --> 02:07:00.399 So auto warranty she didn't have a warranty. Well, why an. 2474 02:07:00.359 --> 02:07:03.720 Insurance company paid three hundred dollars towards some mechanic bill? 2475 02:07:04.720 --> 02:07:08.680 An insurance company did, the dealer did, or the dealer did. 2476 02:07:10.079 --> 02:07:12.720 Now, the other insight I can offer is that auto 2477 02:07:12.760 --> 02:07:16.840 insurance compent collision does not cover cars that burned down 2478 02:07:16.880 --> 02:07:19.880 from a mechanical malfunction. No, they want you. Brian Burns 2479 02:07:19.920 --> 02:07:22.920 could help us success. Yes, So what does she want 2480 02:07:22.960 --> 02:07:24.039 from the insurance company? 2481 02:07:24.279 --> 02:07:26.600 She wanted her car fixed because of the fire? 2482 02:07:26.640 --> 02:07:28.399 Oh yeah, they're not going to do that if it 2483 02:07:28.520 --> 02:07:30.600 was from a fule leak or something like that. 2484 02:07:31.359 --> 02:07:33.800 All right, we got to take a break. I'm Tom 2485 02:07:33.840 --> 02:07:37.680 martine go with a sure thing Denver's Best roofer Excel 2486 02:07:37.800 --> 02:07:40.880 roofing dot com. You don't pay a cent until you're content. 2487 02:07:44.239 --> 02:07:47.439 Time for an insurance checkup free, no obligation. In comparison, 2488 02:07:47.560 --> 02:07:51.119 call compass insurance paying too much your coverage at dozens 2489 02:07:51.119 --> 02:07:53.840 of insurance companies find out now three all three seven 2490 02:07:53.880 --> 02:07:56.199 to seven to one help. You'll think you're his only 2491 02:07:56.319 --> 02:07:58.800 customer when you choose Frank durand the real estate Man 2492 02:07:58.840 --> 02:08:02.279 dot com to list your home with Remax Alliance three 2493 02:08:02.279 --> 02:08:09.279 all three nine two zero sixteen twenty two. Don't forget 2494 02:08:09.359 --> 02:08:14.399 the castle Rock Home Show this weekend. I love this show. 2495 02:08:14.600 --> 02:08:16.319 It's one of the best home shows you're ever going 2496 02:08:16.359 --> 02:08:18.039 to see, Way better than the one in Denver in 2497 02:08:18.079 --> 02:08:22.399 my opinion. Castlerockholmeshow dot com for free tickets and parking 2498 02:08:23.079 --> 02:08:27.680 and details. More than four hundred booths and they'll all 2499 02:08:27.720 --> 02:08:31.560 be set up in the Douglas County Fairgrounds and two 2500 02:08:31.640 --> 02:08:34.960 giant buildings, so rain or shine you can get your 2501 02:08:35.039 --> 02:08:37.119 keyster over there and have a great time. I'm going 2502 02:08:37.159 --> 02:08:41.720 to be there, all right, Deputy Chopper. This Marissa thing, 2503 02:08:41.760 --> 02:08:43.880 I think we've out. I think we've done all we can. 2504 02:08:43.960 --> 02:08:44.600 What do you think? 2505 02:08:46.880 --> 02:08:50.319 I agree with you, Tom. I will refer to the 2506 02:08:50.399 --> 02:08:54.359 legal center if they call me back. Yeah, that's about 2507 02:08:54.399 --> 02:08:55.159 the best I can see. 2508 02:08:55.359 --> 02:08:55.880 She just. 2509 02:08:57.399 --> 02:09:01.279 I think I don't what is new way of that? 2510 02:09:01.399 --> 02:09:04.560 She's slow? I'm serious about that. I'm not trying to 2511 02:09:04.600 --> 02:09:07.039 make fun of anyone. What's the best way to put that? 2512 02:09:07.520 --> 02:09:11.920 Does she have learning difficulties or I don't even know 2513 02:09:12.000 --> 02:09:15.560 proper terms nowadays. For God's sakes, she. 2514 02:09:15.720 --> 02:09:19.680 Claims that she has disabilities, that she's done like SSI 2515 02:09:19.920 --> 02:09:23.039 or however they refer to it. Okay, there is okay. 2516 02:09:25.079 --> 02:09:27.039 She did give my heart, Tom and I gotta say 2517 02:09:27.039 --> 02:09:30.960 one thing. She was down at in Pueblo picking up 2518 02:09:31.000 --> 02:09:35.279 clothes to bring back for her mom's funeral today, and 2519 02:09:35.319 --> 02:09:38.079 so that's why I tried the they helped her. 2520 02:09:38.640 --> 02:09:42.720 Yeah, no, no, I feel sorry for her. I really do, Marissa. 2521 02:09:43.119 --> 02:09:46.359 It's just that everywhere she turns, she's getting taken advantage of. 2522 02:09:47.279 --> 02:09:51.199 And again I've often said this, there need to be 2523 02:09:51.199 --> 02:09:54.319 better laws to protect people at risk, because people at 2524 02:09:54.399 --> 02:09:57.880 risk can literally walk into a place and be taken 2525 02:09:57.920 --> 02:10:03.920 advantage of and there's no recourse. They don't even know 2526 02:10:03.960 --> 02:10:07.479 they've been taken advantage of. There should be swift and 2527 02:10:07.600 --> 02:10:11.920 really severe penalties for people who even engage in business 2528 02:10:11.920 --> 02:10:16.239 with people at risk. And it's like when a bartender 2529 02:10:16.359 --> 02:10:19.239 overserves someone at a bar. How does he know when 2530 02:10:19.239 --> 02:10:23.079 that person is intoxicated? I don't know, but there is 2531 02:10:23.119 --> 02:10:25.359 some kind of standard because they get sued enough for 2532 02:10:25.399 --> 02:10:28.399 doing it, So shouldn't there be a standard for conducting 2533 02:10:28.479 --> 02:10:33.119 business with people that they should have a minimum amount 2534 02:10:33.159 --> 02:10:36.159 of intellect to do business with. Does that sound harsh? 2535 02:10:36.279 --> 02:10:39.840 I mean that, I really, honest to God, mean it that. 2536 02:10:40.359 --> 02:10:45.079 I've often said this, just because someone is intellectually challenged, 2537 02:10:46.239 --> 02:10:51.000 it should not be all all's fair in love and war. 2538 02:10:51.479 --> 02:10:54.399 It shouldn't be that you get to take advantage of them. 2539 02:10:55.079 --> 02:10:58.920 We one time had a woman who was challenged go 2540 02:10:59.000 --> 02:11:03.840 into a car dealer ship and she paid thirty two 2541 02:11:03.880 --> 02:11:09.039 thousand dollars for a car that was advertised on the 2542 02:11:09.119 --> 02:11:12.840 internet from that same dealer. The same exact car and 2543 02:11:13.000 --> 02:11:19.600 unit number was advertised at fourteen five. This woman was 2544 02:11:19.680 --> 02:11:24.319 sold the car for thirty two thousand. The dealer at 2545 02:11:24.319 --> 02:11:27.479 the time was Don Massey. I called him Don MESSI 2546 02:11:28.800 --> 02:11:33.600 that dealer. There was a sales manager there who said, well, 2547 02:11:34.279 --> 02:11:37.039 she was willing to pay it. And I said, if 2548 02:11:37.079 --> 02:11:42.159 you were offering this for fourteen five or fifteen grand, 2549 02:11:43.079 --> 02:11:45.520 where did the price of thirty two thousand come in? 2550 02:11:46.359 --> 02:11:48.760 And they said, well, we made We gave her the 2551 02:11:48.760 --> 02:11:50.920 price and she accepted it, and I said, well that's wrong, 2552 02:11:51.920 --> 02:11:53.800 and she didn't know what she was buying. On top 2553 02:11:53.880 --> 02:11:57.039 of that, She bought every bit of credit, life and disability. 2554 02:11:57.039 --> 02:12:00.479 You could get every kind of add on you could buy, 2555 02:12:00.880 --> 02:12:03.880 you know, like mop and glow. We call it paint protecting, 2556 02:12:04.000 --> 02:12:09.319 fabric protectant, windshield glass protection, all of the crap. This 2557 02:12:09.399 --> 02:12:11.359 woman walked out of there with a packed deal of 2558 02:12:11.399 --> 02:12:15.039 thirty two grand. We undid the deal, but at the 2559 02:12:15.119 --> 02:12:17.680 time the guy basically said, we're not doing anything wrong. 2560 02:12:18.840 --> 02:12:21.439 She was willing to pay it because she was stupid. 2561 02:12:23.119 --> 02:12:26.479 She was stupid. We had another stupid person go to charity. 2562 02:12:26.560 --> 02:12:29.479 Excuse me, what was the name of it. It was 2563 02:12:29.520 --> 02:12:32.479 a Dodge dealer. They're out of business. It was the 2564 02:12:32.520 --> 02:12:37.359 Fitzgerald family up north. I forget the name of the 2565 02:12:37.359 --> 02:12:40.079 Dodge dealer. They lost their dealership. They were so bad. 2566 02:12:40.720 --> 02:12:44.359 It was the Fitzgerald family, I remember the name. They 2567 02:12:44.399 --> 02:12:46.800 were taking advantage like that all the time of people. 2568 02:12:47.199 --> 02:12:51.000 If people came in that were intellectually challenged, they looked 2569 02:12:51.039 --> 02:12:53.960 at it as extra profit. Now you may be sitting 2570 02:12:54.039 --> 02:12:56.880 there thinking, Tom, what am I supposed to do If 2571 02:12:56.880 --> 02:12:59.039 somebody wants to buy something and they're willing to pay 2572 02:12:59.039 --> 02:13:01.720 a certain price, what am I supposed to do? Not 2573 02:13:01.840 --> 02:13:04.319 sell it to them? I think that we have an 2574 02:13:04.359 --> 02:13:08.000 obligation to look at who we're doing business with and 2575 02:13:08.079 --> 02:13:12.119 to make discernments and judgments. I do financial advisement, you know, 2576 02:13:12.199 --> 02:13:15.800 Wave eight wealth management. If someone came to me and 2577 02:13:15.880 --> 02:13:18.239 I thought they were dim witted and I could take 2578 02:13:18.279 --> 02:13:20.760 advantage of them, and they want to invest in something 2579 02:13:20.800 --> 02:13:23.439 that pays you know, a lot, you know that, I 2580 02:13:23.439 --> 02:13:26.079 don't know. We don't make commission anyway, So but they 2581 02:13:26.079 --> 02:13:28.920 want to invest with and I didn't think it was wise, 2582 02:13:29.319 --> 02:13:32.239 and I thought maybe they should have something more conservative, 2583 02:13:32.479 --> 02:13:35.920 but I talk into something high risk because they're dim witted. 2584 02:13:36.199 --> 02:13:40.359 I think that any we have a responsibility to our 2585 02:13:40.359 --> 02:13:43.479 fellow man. That might sound old fashioned, but I truly 2586 02:13:43.520 --> 02:13:46.800 believe that. And I don't know if a government can 2587 02:13:46.840 --> 02:13:49.520 even make a law that way. But there are take 2588 02:13:49.640 --> 02:13:53.560 there are laws now for taking advantage for people at risk, 2589 02:13:53.880 --> 02:13:57.199 but they're hazy. They don't deal with cars, and they 2590 02:13:57.199 --> 02:14:00.760 don't deal with everyday practical things. More and more people 2591 02:14:00.800 --> 02:14:04.640 are taking advantage by car dealers than any other segment. 2592 02:14:05.159 --> 02:14:10.760 Any other segment car dealers, and then in the retirement realm, 2593 02:14:11.119 --> 02:14:15.560 people who sell one product and one product alone. Beware 2594 02:14:15.720 --> 02:14:20.239 of any financial advisor or any person in finance or 2595 02:14:20.279 --> 02:14:26.520 in retirement that sells one product because they must sell 2596 02:14:27.239 --> 02:14:32.680 that one product doesn't have standard reason. Now, some of 2597 02:14:32.720 --> 02:14:36.000 them are nice enough and good enough to say this 2598 02:14:36.119 --> 02:14:39.039 product is not appropriate for you. 2599 02:14:39.840 --> 02:14:41.439 But there are others. 2600 02:14:41.520 --> 02:14:44.159 Who when you go to them, they're going to sell 2601 02:14:44.199 --> 02:14:47.920 you that one product if their life depends on it. Beware. 2602 02:14:48.680 --> 02:14:52.239 I'm Tom Martinez. We have more coming up. Go with 2603 02:14:52.319 --> 02:14:56.000 a sure thing Denver's Best Roofer Excelroofing dot com. You 2604 02:14:56.000 --> 02:15:01.800 don't pay a cent until you're content. Time for an 2605 02:15:01.800 --> 02:15:06.039 insurance checkup free, no obligation. In comparison, call Compass Insurance 2606 02:15:06.199 --> 02:15:09.239 paying too much your coverage at dozens of insurance companies 2607 02:15:09.279 --> 02:15:11.319 find out now three all three seven to seven to 2608 02:15:11.359 --> 02:15:14.119 one help. You'll think you're his only customer when you 2609 02:15:14.199 --> 02:15:16.640 choose Frank durand the real Estate Man dot com to 2610 02:15:16.760 --> 02:15:19.920 list your home with Remax Alliance three all three nine 2611 02:15:19.960 --> 02:15:24.439 two zero sixteen twenty two Frank durand the real Estate 2612 02:15:24.520 --> 02:15:28.880 Man dot com. He'll do a market evaluation of your home. 2613 02:15:29.239 --> 02:15:31.760 If you're thinking about selling, he can go in and 2614 02:15:31.800 --> 02:15:34.079 do an analysis of what you'll net on that house 2615 02:15:34.399 --> 02:15:38.479 based on Comp's neighborhoods supplying demand interest rates, all of that. 2616 02:15:38.840 --> 02:15:41.680 Frank will do it all free of charge, complimentary, whether 2617 02:15:41.720 --> 02:15:44.119 you use him to list it eventually or not. He really, 2618 02:15:44.159 --> 02:15:47.239 honest to God, does a great job and expects nothing 2619 02:15:47.239 --> 02:15:50.199 in return. Frank durandirealestate Man dot Com three oh three 2620 02:15:50.279 --> 02:15:53.560 nine two zero sixteen twenty two. All right, listen, I 2621 02:15:53.600 --> 02:15:55.640 want to recap what I call Boso of the day, 2622 02:15:56.640 --> 02:16:02.000 and I'm calling Boso of the day today Nash at 2623 02:16:02.039 --> 02:16:07.920 car Pros in Golden and here's basically the story. Amy 2624 02:16:08.039 --> 02:16:11.760 in January paid fifty six sixty eight for a US 2625 02:16:11.840 --> 02:16:16.000 twenty eleven BMW three thirty five I at car Pros 2626 02:16:16.039 --> 02:16:19.399 and Golden. She took a road trip to North Carolina 2627 02:16:19.960 --> 02:16:23.079 and in less than thirty days she experienced a complete breakdown. 2628 02:16:23.439 --> 02:16:28.199 She heard knocking, showing codes, blah blah blah. She discovered it. 2629 02:16:29.079 --> 02:16:34.040 She discovered online that this car was salvaged according to her, 2630 02:16:35.559 --> 02:16:41.319 that's what she said, or branded. We verified that one 2631 02:16:41.360 --> 02:16:45.040 of these services do show a branded title. We're a 2632 02:16:45.079 --> 02:16:48.319 little hazy on what the branding is for, but it 2633 02:16:48.440 --> 02:16:55.000 is branded. Deputy d contacted Nash over at car Pros 2634 02:16:55.680 --> 02:16:57.959 to try to get a resolution because it was never 2635 02:16:58.079 --> 02:17:06.399 disclosed to Amy that this was a branded Titlela. Yes, 2636 02:17:06.479 --> 02:17:08.760 it's a title with a problem. That's the easiest way 2637 02:17:08.760 --> 02:17:13.840 of putting it. It's either a fud, flood, hail damage, salvage. 2638 02:17:14.360 --> 02:17:17.200 It's it's a title with a problem, and it's called 2639 02:17:17.360 --> 02:17:22.079 flagged or branded. Thank you. D you read that? In 2640 02:17:22.200 --> 02:17:25.920 Colorado that must be disclosed on a car deal. 2641 02:17:25.920 --> 02:17:29.040 Yeah, there's. The state publishes a special form that the 2642 02:17:29.079 --> 02:17:31.639 dealer fills out and gives to the consumer. I saw 2643 02:17:31.680 --> 02:17:35.639 the form, I read it, and there are numerous reasons 2644 02:17:35.639 --> 02:17:39.200 that the car. So my understanding of the branded title 2645 02:17:39.399 --> 02:17:42.360 is kind of not as bad as a salvage title. 2646 02:17:42.159 --> 02:17:45.079 Right, although a salvage is considered a branded title as well. 2647 02:17:45.479 --> 02:17:48.399 Yeah, yeah, it might be. Yeah, I just I didn't 2648 02:17:48.399 --> 02:17:51.600 read the distinction between the two, except for the branded 2649 02:17:51.639 --> 02:17:56.959 title is less serious, like like haldo mileage, unknown, hail damage, 2650 02:17:57.040 --> 02:17:59.959 you know, stuff like that. But it wasn't necessarily total 2651 02:18:00.280 --> 02:18:02.200 out previously. 2652 02:18:01.680 --> 02:18:05.159 Not from a wreck, right, Yeah, And so salvage usually 2653 02:18:05.200 --> 02:18:11.120 denotes a wreck that was rebuilt. Usually that's what salvage 2654 02:18:11.159 --> 02:18:15.239 usually means that the insurance company sold it as parts 2655 02:18:16.120 --> 02:18:19.440 and then somebody rebuilt it, whereas A branded title could 2656 02:18:19.479 --> 02:18:22.799 be that the car's running perfectly, but it's too expensive 2657 02:18:22.840 --> 02:18:25.920 to fix it has hail damage all over it. That 2658 02:18:26.000 --> 02:18:29.559 could be branded. A flooded car could be branded. So 2659 02:18:29.920 --> 02:18:33.520 in any case, they wouldn't talk about it. They were 2660 02:18:33.639 --> 02:18:38.479 very coy and basically we believe they should be avoided. 2661 02:18:38.840 --> 02:18:42.319 That's car Pros. Here's their number. Seven to zero nine 2662 02:18:42.399 --> 02:18:45.760 nine nine, nineteen fifteen. Should tell him you heard about 2663 02:18:45.799 --> 02:18:49.760 him here seven to zero nine nine nine, nineteen fifteen. 2664 02:18:49.799 --> 02:18:54.000 That's car Prosen in Golden By the way, I'm Tom Martinez. 2665 02:18:54.120 --> 02:18:55.639 Save all your problems for me.