Speaker 1: Yeah, ripped news, you don't have.
Speaker 2: Come run in just as fast as we can. Show
Speaker 2: Shooter's gonna help coming.
Speaker 3: Man Dix is the Troubleshooter Show. No Tom Martinez. Welcome
Speaker 3: my friends to the only.
Speaker 4: Show if it's kid. We're here to how problems, answer questions,
Speaker 4: take complaints. I'm glad you have joined us today. Any
Speaker 4: questions you have. We have recouped over three hundred million
Speaker 4: dollars in cash, merchandise exchanges refunds directly due to this show.
Speaker 4: So if you have any questions, we have a list
Speaker 4: of experts at referral lis dot com that can help
Speaker 4: you out in studio with me today. By the way,
Speaker 4: good friend of the show, good friend of Suzanna and
Speaker 4: I John Fuller, Attorney at law. And we also have
Speaker 4: Barry Miller Vestera Turnkey. We're gonna get into that. But
Speaker 4: the bottom line is, if you ever wanted to diversify
Speaker 4: into real estate and you really know little or maybe
Speaker 4: you know a lot, but you don't want to actually
Speaker 4: have to manage it, the returns that are possible with
Speaker 4: Barrier a pretty incredible and we'll talk about those throughout
Speaker 4: the day. Guys. Wow, I just got back from Washington, DC.
Speaker 4: It was so cold, John, I couldn't believe it. I
Speaker 4: know you traveled to Florida quite a bit. I looked
Speaker 4: up on the news and Tallahassee looked like Castle Rock.
Speaker 4: I couldn't believe it. Georgia, New Orleans, it looked like
Speaker 4: two or three inches of ice.
Speaker 5: Well that's the thing down there.
Speaker 6: Like I grew up in Georgia, and you know, we
Speaker 6: would get snow maybe once every I don't know, four
Speaker 6: or five years, grow it was was not it was
Speaker 6: And to even call it snow is kind of a
Speaker 6: little bit of a stretch because what it really was
Speaker 6: was like freezing rains. We'd get a coating of ice,
Speaker 6: and I mean and there was people literally ice skating. Absolutely.
Speaker 6: My hometown had two red lights and one of them blinks.
Speaker 6: They would shut the town down. The people would stock
Speaker 6: up on groceries, the schools would close, every building, business, everything,
Speaker 6: they would all close down because nobody was going out.
Speaker 6: And if you did, like we had a hill near
Speaker 6: my house, you'd slide right down and cars would just
Speaker 6: pile up at the bottom of this hill because they'd
Speaker 6: come over and lock the brakes up and all of
Speaker 6: them would slide all the way down and just crash
Speaker 6: into a big pile at the bottom.
Speaker 4: So they were talking to I think the mayor or someone,
Speaker 4: it was New Orleans, and they're like, we don't have snowplows,
Speaker 4: we don't have sand, we don't have salt. Yeah, we
Speaker 4: simply don't have these things.
Speaker 5: The same for Atlanta.
Speaker 6: They got four two snowplows in the whole state.
Speaker 4: You know, it's really amazing how that weather went and
Speaker 4: it stretched. I know when I left here it was
Speaker 4: like negative five or whatever, and then out where we
Speaker 4: were in DC. My god, here, that's what I forgot
Speaker 4: about DC and Florida and that neck of the woods.
Speaker 4: Even when it's like fifteen or twenty, that humidity is
Speaker 4: when they will wind glows. It is way colder than
Speaker 4: five below here. Easily, easily. I could see how people
Speaker 4: could die out there real quick. All right, three oh
Speaker 4: three seven, one, three eight, two five five. We're going
Speaker 4: to talk about anything that's on your mind today. I
Speaker 4: was listening to the economic summit there in Switzerland right before,
Speaker 4: and wow, do we've got a lot coming up? I
Speaker 4: never thought Don and Jim, I promise i'll get you
Speaker 4: in a minute. But you know, everybody that listens to
Speaker 4: the show knows where I stand. I love, I love
Speaker 4: what's going on. I think a lot of good things
Speaker 4: are going to happen. But after listening to that economic conference,
Speaker 4: and you know, over the weekend, you have guys like Diamond,
Speaker 4: Jamie Diamond. You've got the CEO of Bank of America
Speaker 4: that didn't seem to even like conservatives. Uh, you know
Speaker 4: a couple of years ago, you have got You've got
Speaker 4: all these people that are going to be bringing job
Speaker 4: to the country. The main thing Trump talked about today
Speaker 4: is here's what he said, John, If you didn't hear it,
Speaker 4: the bottom line I took from it economics. All we're
Speaker 4: talking about is if you build your product here, you're
Speaker 4: going to have a tax rate a fifteen percent or under.
Speaker 4: If you build it elsewhere, you're going to have a
Speaker 4: higher tax rate.
Speaker 6: I'm like a tax rate of fifteen percent.
Speaker 4: I think everybody would. Can you imagine that fifteen percent? Well,
Speaker 4: we'll see if that happens. Hey Don, what's going on
Speaker 4: with you?
Speaker 1: Man? Hello?
Speaker 4: Hey Don? How are you?
Speaker 1: I'm doing good? How are you doing, sir?
Speaker 4: I'm doing pretty good. What's going on?
Speaker 1: Okay? Last year sometime or another. I'm not even sure
Speaker 1: when I'm not even sure how we got connected. But
Speaker 1: this guy was going to put a roof on my
Speaker 1: rental property which is right behind my house.
Speaker 5: It's okay, about.
Speaker 1: Seven care feet, got it, And but he was working
Speaker 1: with that also, he being electrician as well, was going to.
Speaker 4: Well, you don't meet many people that are electricians and roofers,
Speaker 4: but keep going.
Speaker 1: Yeah, exactly. But anyway, he was going to upgrade, in
Speaker 1: the process, upgrade my panel back there, which was basically
Speaker 1: the switchbox was inside the house. Of course, it was
Speaker 1: built back in the fifties.
Speaker 4: Yeah, real old, Yeah, I get it. They were going
Speaker 4: to put a new panel in, right.
Speaker 1: And but we went through the roofing deal and my
Speaker 1: insurance company basically just was not going to pay for it.
Speaker 4: Well hold on when you say hold on, So he
Speaker 4: came out, inspected your roof, reach out to the insurance company,
Speaker 4: and they denied the claim several times. Okay, fine, so
Speaker 4: they denied the claim. Then what right, So nothing got done?
Speaker 1: Nothing got done and deal, but he says, well what
Speaker 1: about this panel and the set up a date with stuff
Speaker 1: like that, and I said, well, I have to get
Speaker 1: a hold of my tenant let him know, stuff like
Speaker 1: it was set up for January third, got it? Anyway,
Speaker 1: he come out, was doing the work and stuff like that. Well,
Speaker 1: in the process, I looked at everything. You have the
Speaker 1: panel up, and I'm going, man, that thing is really huge.
Speaker 1: And I do mean huge. I mean this.
Speaker 4: Well, what do you mean by huge? I'd like to know.
Speaker 4: I mean I've seen a million electric panels. What are
Speaker 4: you talking about?
Speaker 1: Well, let's put.
Speaker 4: It like the size of the door that covers your
Speaker 4: your glasses in your kitchen, like like the like the cabinet.
Speaker 4: No bigger than that then like a door.
Speaker 1: Well, it's I could probably put twenty circuit breakers in there.
Speaker 4: How big is this that? Yeah, that's that's somewhat normal. Okay,
Speaker 4: So it's a panel, but go ahead, And why do
Speaker 4: you care if it was that big? I don't get it.
Speaker 1: Well, I don't really most parts stuff like that. It
Speaker 1: is there, stuff like that. Yeah, it's just it seems exorbitant.
Speaker 4: Okay, So what endway?
Speaker 1: Uh, because the household has four circuit breakers, period, it's
Speaker 1: only got four rooms, and they had to put a
Speaker 1: search protector. Okay, So got that, and then he said, well,
Speaker 1: soon as the inspection that's done their thing. They weren't
Speaker 1: come out and change out the four circuit breakers and
Speaker 1: put in better ones that you know, don't kick out
Speaker 1: stuff like that. Okay, I understand.
Speaker 4: So wait a second, Wait, wait, I got a couple
Speaker 4: of real basic questions here, don that you got to
Speaker 4: help me with. Did he pull a permit for this
Speaker 4: work to begin with? No, So he didn't pull a permit.
Speaker 4: He comes in, he puts the panel in, he swaps
Speaker 4: the panel over or and he had to have give
Speaker 4: you new breakers at that point because it's a new panel.
Speaker 4: So when those were in, they were the wrong size breakers,
Speaker 4: so they kept breaking.
Speaker 1: Well, he said that that could possibly happen because this
Speaker 1: is what they require by code. But he said he
Speaker 1: come out afterwards and changing And I said.
Speaker 5: Okay, well he didn't pull a permit? Why did But he.
Speaker 1: Did not pull a permit? I defended out yesterday?
Speaker 4: Okay, so where where does it stand? Where did it
Speaker 4: stand right after that? So after he repaired it, meaning
Speaker 4: he put in the wrong breaker, it sounds like where
Speaker 4: are we at.
Speaker 1: Right now? Everything still as a total stand steal stuff
Speaker 1: like that. He was supposed to notify XL to hook
Speaker 1: up that panel and he didn't.
Speaker 4: How much have you paid him?
Speaker 1: I haven't paid him a dime.
Speaker 4: Well, then you're so far ahead here. I mean you
Speaker 4: got to call him electrician to have him come out
Speaker 4: and finish it.
Speaker 7: Well, yes, but he wants eighty nine thousand and ninety
Speaker 7: five dollars stuff like that. Don wait a second, over
Speaker 7: almost ten grand this panel?
Speaker 4: Okay, wait, don first of all to install a panel. Listen,
Speaker 4: it's not cheap. I don't care. These days, he could
Speaker 4: easily be ten grand to swap out a panel. I
Speaker 4: know it sounds absurd, trust me, I get it, but
Speaker 4: I'm telling you that can possibly be there. But if
Speaker 4: he didn't pull the permit, and if it's not working
Speaker 4: and it doesn't have the proper breakers in it.
Speaker 1: What it is working? It's hooked up working.
Speaker 4: Well, I thought you said Excel had to come out.
Speaker 1: They're supposed to for.
Speaker 4: What what do they have to come out for.
Speaker 1: To hook up the lines off the line and install
Speaker 1: the meter?
Speaker 4: Okay? Hold on, don so when you say don please
Speaker 4: please come here, when you say it is working now,
Speaker 4: but yet Excel hasn't hooked up to the meter nor
Speaker 4: the panel. What do you mean it's working? How is
Speaker 4: it working.
Speaker 1: He did not contact them, and he is opposed to
Speaker 1: contact them, and he didn't. He hooked it up himself.
Speaker 4: Okay, so he hooked it up, and I get what
Speaker 4: you're saying.
Speaker 6: So Excel's got to come out and put a meter in, yeah,
Speaker 6: to individually monitor that separate unit.
Speaker 4: Yeah, or you're saying, or it's possibly it's feeding off
Speaker 4: the guy's old meter. Is it feeding off your old meter?
Speaker 6: Is there an extension cord running across your yard to
Speaker 6: your neighbors?
Speaker 1: No?
Speaker 4: No, hold on, don let me put you on hold.
Speaker 4: I want to get uh what electricians, Suzanne? Should we grab?
Speaker 4: Let's grab how about George fix it? He is an electrician.
Speaker 4: If we can get George, i'd be awesome. Or if
Speaker 4: George plumbline or fix it, But try George first, because
Speaker 4: it's George. Three oh three seven one three A two
Speaker 4: five five. Don's got a or I'm sorry, Jim's got
Speaker 4: a froug call. I'm gonna I'm gonna pin down an
Speaker 4: electrician after this break and see how that generally works
Speaker 4: with Excel. But I'm pretty sure Excel or whoever the
Speaker 4: electric company is or the utility does have to come
Speaker 4: out and least sign off on it. I'm not sure
Speaker 4: if they have to do the actual hookup, but I
Speaker 4: want to find out. But John, if this guy hasn't
Speaker 4: paid a dime, he's the one ahead right now. I mean,
Speaker 4: that's what I want you to think of, don, I mean,
Speaker 4: why do you care at this point? But hold on?
Speaker 8: Yeah, go with a sure thing Denver's Best Rufer Excel Rufe.
Speaker 9: You don't pay a cent until you're content.
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Speaker 5: Help.
Speaker 8: You'll think you're his only customer when you choose Frank
Speaker 8: durand the real estate Man dot com to list your
Speaker 8: home with Remax Alliance three oh three nine two zero
Speaker 8: sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five uh three oh three Martinos. Suzann's working on
Speaker 4: get one of our electricians on referral lists dot com.
Speaker 4: But don I really do want to know something out
Speaker 4: So where it stands now, you haven't paid this guy anything.
Speaker 4: Everything's hooked up. The only thing that hasn't been done.
Speaker 4: Is the inspector is not signed off because a permit
Speaker 4: was never pulled and excel has never come out as well?
Speaker 4: Is that correct?
Speaker 1: That's correct? But I also have other information. He told
Speaker 1: me what would I pay for the job? I told
Speaker 1: him I wouldn't pay much more over forty five to
Speaker 1: five thousand dollars.
Speaker 9: Now, why is it?
Speaker 4: I've never heard of someone having work done? Did you
Speaker 4: guys not discuss the price when you started? Did you
Speaker 4: just both of you just assume you're going to have
Speaker 4: the exact same number in your head when it was done.
Speaker 5: We'll just work it out.
Speaker 1: That's about what?
Speaker 4: Well, how the hell's that happened? No offense, don But
Speaker 4: I have never heard of that in my life. It's
Speaker 4: like if I showed up at John's house to buy
Speaker 4: his car and I think I'm going to pay five
Speaker 4: hundred for it, and he thinks I'm going to pay
Speaker 4: ten thousand for it. I mean, I don't even get it,
Speaker 4: take it around the blouse.
Speaker 1: I realized that, and that's what got me on this
Speaker 1: thing and stuff like that when he presented the bills.
Speaker 4: But you haven't paid him a damn dime.
Speaker 10: So, but would you paid.
Speaker 1: Him a dime. I went out and got two other estimates, yeah,
Speaker 1: from local electricians and everything. Both of them come back
Speaker 1: at fifty five hundred dollars for the same job. I
Speaker 1: had a son that has almost a tentical panel on
Speaker 1: his house and he will be paid four grand.
Speaker 4: Well, okay, listen, man, pricing is pricing. Wants there listen
Speaker 4: listen though, man.
Speaker 1: Price like that?
Speaker 4: Pricing. Pricing is pricing the main problem we have here.
Speaker 4: There was no negotiations beforehand. Where does it stand right now?
Speaker 4: Is he threatening to lean you? What is he doing?
Speaker 1: He isn't. Well, he is saying it presented me a
Speaker 1: uh E signed deal to Synchrony think because that's where
Speaker 1: the number come in. Is that I so much that
Speaker 1: I signed up to do financing on it and everything
Speaker 1: and got something from them and stuff like that.
Speaker 4: Second wait a second, wait wait wait none, And this
Speaker 4: is so important. Who do you owe the money to
Speaker 4: the bank or this guy?
Speaker 1: This guy?
Speaker 4: So the bank has not put a loan in your name.
Speaker 1: Well, I guess they have, but there's nothing on it.
Speaker 4: Okay, they have not pulled the funds yet. No, Okay,
Speaker 4: you got to tell the bank you don't sign that
Speaker 4: you got to tell the bank. Look, here's what I
Speaker 4: tell the bank, Synchrony, because they might pay him if
Speaker 4: you sign that, they're going to turn the funds over
Speaker 4: to him, and then you're going to owe the bank
Speaker 4: and you're gonna have no recourse basically against this guy.
Speaker 4: So what you need to do right now? I am
Speaker 4: not kidding man. You need to call the bank up
Speaker 4: and say, look, this guy did electrical work. He was
Speaker 4: supposed to pull a permit, he didn't. He was supposed
Speaker 4: to call Excel, he didn't. He needs to finish the
Speaker 4: job before I do anything. That's what you got to do.
Speaker 1: Okay, I can do that.
Speaker 4: Yeah, you need to do that. You know what I'd
Speaker 4: like to do? Where I really want you to think hard?
Speaker 4: Where did you come up with that ten thousand dollars
Speaker 4: number in him? I still find it almost impossible. You
Speaker 4: agreed to have him do something with neither of you
Speaker 4: getting to a price. So there must have been something
Speaker 4: brought up at some point.
Speaker 1: Well, what it was hoping that was brought up at
Speaker 1: one point was the electrical job and the.
Speaker 4: Roof and how much was that going to be?
Speaker 10: The roof is not but he did I.
Speaker 4: Understand he didn't do the roof, But how much were
Speaker 4: both of them going to be At the time.
Speaker 1: He's saying ten grand?
Speaker 4: Wait a minute, come on, man.
Speaker 1: So he was then, and then he come back and
Speaker 1: tried to say, oh, well, no, I think we're That
Speaker 1: would have been about fifteen grand.
Speaker 4: Here's what we're doing, Hey, Suzanne, get the guy's number.
Speaker 4: I want to get the guy on, simple as that.
Speaker 4: So get the guy's name and phone number from Don.
Speaker 4: I want to talk to him and let's try to
Speaker 4: work this out three oh three seven, one three eight
Speaker 4: two five five. Because now what he's saying is and Don,
Speaker 4: we're going to help you out regardless. But now you're
Speaker 4: saying and once again it could be true. This guy,
Speaker 4: this contractor could be just a total ripoff. But if
Speaker 4: he's telling you, I'm going to knock you out and
Speaker 4: put a new roof on and I'm going to do
Speaker 4: the electrical panel for ten grand, and then all you
Speaker 4: get done is the electrical panel and he still wants
Speaker 4: ten grand, I just find that crazy. I find it
Speaker 4: absolutely crazy to me.
Speaker 11: Mark, there's a lot more we're not hearing here about
Speaker 11: Synchrony Bank. They're a credit card issuer. Did Synchrony Bank
Speaker 11: get involved in this deal.
Speaker 4: I know that because Synchrony Bank does private label, so
Speaker 4: Wells Fargo does the same thing. So when I sell
Speaker 4: computers or tires or anything, I had about four different banks.
Speaker 4: I would shop like that and I could basically get
Speaker 4: paid as soon as I was done, and then they
Speaker 4: would make payments. It didn't matter if it was an
Speaker 4: auto repair. It's for anything.
Speaker 11: So so did Doc Coler done already sign anything with
Speaker 11: Synchrony Bank?
Speaker 4: No sign, No, he said. The guy wants him to
Speaker 4: sign it now. And what he's signing is, so if
Speaker 4: you bought let's say you bought a twenty thousand dollars
Speaker 4: server from me back in the day, I would when
Speaker 4: I was done and you picked it up and you
Speaker 4: were happy, you would sign my receipt. I use Wells
Speaker 4: far Going third party financi and then I go get
Speaker 4: paid and then he would pay. And a lot of
Speaker 4: times back then it was like, you know, one year,
Speaker 4: no interest, no payments. A lot of that has changed now.
Speaker 4: While we're trying to get that guy on, Hey Jim,
Speaker 4: what's going on with you? Hey Jim, you're up?
Speaker 12: Yeah?
Speaker 1: Okay?
Speaker 13: Hi Tom, Hey, I got a phone call this morning
Speaker 13: gone obviously a phone call, and I just want to
Speaker 13: have people warned about these guys.
Speaker 10: What happened.
Speaker 13: They're calling and claiming that I want to contest two
Speaker 13: years ago for I'm second prize seven hundred and fifty
Speaker 13: thousand dollars. They want to send me as the old
Speaker 13: you know. But I got three different people's names and
Speaker 13: phone numbers. The first guy claimed to be from the
Speaker 13: Consumer Protection Agency in Virginia, and I got his phone
Speaker 13: number and information, and then he sent me over to
Speaker 13: the insurance company that had insured this thing, and uh
Speaker 13: got that guy's name and phone number from the first
Speaker 13: state insurance and trust.
Speaker 4: You must have been, Jim. You must have been bored
Speaker 4: this morning.
Speaker 12: I was.
Speaker 13: But I played them along. They were extremely good, and
Speaker 13: I just I played them along.
Speaker 4: In an English accents.
Speaker 12: How did they sound you warned about it?
Speaker 4: Did they sound like they're from these parts or did
Speaker 4: they sound like they're from No?
Speaker 13: They were, They were, yeah, they have no accents. Real good,
Speaker 13: you know, real good salesman, super salesman. And they said
Speaker 13: that if I told them that I know a consumer
Speaker 13: person in Denver, and they said, oh, you can have
Speaker 13: him call us and we can explain it to him.
Speaker 4: Oh, perfect, what am I doing that at all? Do
Speaker 4: you have the phone number?
Speaker 13: I got a phone number for all three of them?
Speaker 4: Yeah, but which one? Which one said agreed to?
Speaker 14: You know?
Speaker 4: Talk to us?
Speaker 13: Uh, that's a James Miller out of New York. I
Speaker 13: guess he's with the Awards Department.
Speaker 5: James, Okay, I know him.
Speaker 4: No, No, here's what I want. So let me put
Speaker 4: you on hold, Susanna. When you call up there, I
Speaker 4: know you're still trying to get an electrician. But when
Speaker 4: you call up this scammer, this number we're going to
Speaker 4: get from Jim, tell them, you know, he's got to
Speaker 4: know he's on the air, and we just want to
Speaker 4: understand how some of our listeners can get some of
Speaker 4: this money as well. Excited, we're now dragon, I've got
Speaker 4: to ask something. Get on air real quick. What I
Speaker 4: used to do years ago. I would say, they want
Speaker 4: a prize. You're on the air, you want a prize.
Speaker 4: We want to talk to you, and they would come
Speaker 4: on thinking they want a prize. Then I'd knock him
Speaker 4: in the head with what we're really talking about. I
Speaker 4: had someone I'm going back. I'm going back pre COVID
Speaker 4: I had a certain program director I'm not going to
Speaker 4: say his name that did not like that tactic. But
Speaker 4: I never saw a problem with it. I guess all.
Speaker 4: I'm asking you, as long as they know they're on
Speaker 4: the air.
Speaker 15: I'm pretty sure as long as they know they're going
Speaker 15: on the air.
Speaker 4: Yeah, why do I have to tell the truth. There
Speaker 4: are a bunch of scums, so let's see if we
Speaker 4: can get them on Hold.
Speaker 8: On go with a sure thing Denver's Best roofer Excel
Speaker 8: Roofing dot com. You don't pay a cent until you're content.
Speaker 8: Time for an insurance check up free, no obligation. In comparison,
Speaker 8: call Compass Insurance paying too much your coverage at dozens
Speaker 8: of insurance companies find out now three O three seven
Speaker 8: to seven to one help. You'll think you're his only
Speaker 8: customer when you choose Frank durand the real estate Man
Speaker 8: dot com to list your home with Remax Alliance three
Speaker 8: three nine two zero sixteen twenty two.
Speaker 4: Three oh three seven one three eight two five five. Susanne,
Speaker 4: my lovely wife, did you reach out to that scammer?
Speaker 16: I did, and he actually had a legit voicemail. I
Speaker 16: left a voicemail saying who I was and we wanted
Speaker 16: to talk to him and what we wanted to talk
Speaker 16: to him about. And then I also let in the
Speaker 16: voicemail said I'd be calling him back again in a
Speaker 16: few minutes.
Speaker 4: I absolutely love it. And we're still trying to get
Speaker 4: an electrician. I assume we might end up.
Speaker 16: You wanted me to call the electrician in question. Don
Speaker 16: gave me the wrong phone number, and I literally just
Speaker 16: got the right phone number. So if you give me
Speaker 16: a minute, I'll give the guy a try.
Speaker 4: How I'm not even gonna ask. I'm gonna end up
Speaker 4: pulling my hair out. I wonder how he gives the
Speaker 4: wrong phone number at a curiosity, Suzanne, was the wrong
Speaker 4: phone number to a different electrician. No, it was just
Speaker 4: too It just totally wrong.
Speaker 16: He just accidentally gave me the wrong number.
Speaker 4: I got youa hey, Jim, we left a message with
Speaker 4: the people that tried to scam you. Hopefully they call back. Honestly,
Speaker 4: I don't know if they will or not. We talked
Speaker 4: to one one time. It was so great. I mean,
Speaker 4: the best one ever. And I'm sorry I got to
Speaker 4: put that one on hold. Go here, the best one ever, Jim.
Speaker 4: We got a hold of some guy, and I believe
Speaker 4: every word he said. He was in Jamaica in like
Speaker 4: an office building with you know, on a floor with
Speaker 4: like twenty people, and these twenty people would get fifty
Speaker 4: percent of whatever they got, and he explained to us
Speaker 4: how it worked. First of all, it was almost it
Speaker 4: wasn't until the money was done, meaning if it was
Speaker 4: just on a credit card, they wouldn't get their cut
Speaker 4: for like half a year, because you can go contest
Speaker 4: a pure fraud up to whatever amount of time. But
Speaker 4: if it was like an Amazon gift card or a
Speaker 4: gift card, because that's what they'd always focus on, they
Speaker 4: wouldn't get the full fifty percent, but they'd get paid quick.
Speaker 4: But they'd get like forty percent and split. Say what
Speaker 4: the house? So he went on and he did. We said, well,
Speaker 4: why do you guys target people? Don't you feel bad
Speaker 4: when you go home? And he's like, no, it's a job.
Speaker 4: It really is. I got to feed my family just
Speaker 4: like you do what you do. And I believe every
Speaker 4: word he said was true all the way down to it.
Speaker 4: I truly do, absolutely positively. All right, three oh three
Speaker 4: seven ones. I remember the call, Oh you do remember
Speaker 4: that Jim, I.
Speaker 13: Remember, I remember the calls in the conversation. Uh, if
Speaker 13: somebody else wants to take the other two phone numbers
Speaker 13: or the consumed protection hez they guy and the insurance
Speaker 13: company guys. I also have those I can give you.
Speaker 13: You can go to somebody else.
Speaker 4: Yeah, what the hell? You know what? Well, we will
Speaker 4: try one more. Hold on, I got full lines on
Speaker 4: right now. But give Suzanne that info. She's talking to
Speaker 4: somebody real quick. Three oh three seven one three eight
Speaker 4: two five five. Hey Michelle, what is going on with you?
Speaker 17: So?
Speaker 4: Yeah, Hey, Michelle, listen, I'm gonna tell everybody right now.
Speaker 4: It's my fault. Now listen, listen, it's my fault. When
Speaker 4: there's a delay like that. Do you know why, Dmitri
Speaker 4: I can't think of a good reason. Was I like that?
Speaker 4: He's like, no, there's no, there's no excuse for that. No,
Speaker 4: here's the bottom line. You hit the button. And I'm
Speaker 4: saying this because John sitting next to me. You hit
Speaker 4: the I'm sorry, just hold on, Michelle. You hit the button,
Speaker 4: and you wait about two seconds or three then go
Speaker 4: to the caller. It takes two or three seconds for
Speaker 4: them to actually hear you. But now go ahead, Michelle,
Speaker 4: thank you for holding Yeah, no problem.
Speaker 18: So recently my nephew wrecks my car. He took you
Speaker 18: without my knowing, and so I had Bull coverage insurance
Speaker 18: on it. State Barn paid their half the gap insurance
Speaker 18: is not paying the other half. It is thirteen hundred dollars.
Speaker 5: Now why did State for them only pay half?
Speaker 18: I have no idea?
Speaker 4: Well, and I'm sorry, and I'm sorry, Michelle. What do
Speaker 4: you so? How much dam was the car totaled? Yeah,
Speaker 4: the car was, and how much? How much did they
Speaker 4: how much was the car worth?
Speaker 18: I still owed on my car about twenty two I
Speaker 18: think twenty two thousand. It was a twenty eighteen.
Speaker 4: But hold on, how much? How much was the value
Speaker 4: of the vehicle? Do you know that?
Speaker 19: Or no, no, I do not.
Speaker 4: How much did the insurance company offer you?
Speaker 18: They didn't help me nothing. All they did is take
Speaker 18: me the ten thousand, ten thousands towards my car.
Speaker 4: Well that's that's what I was asking. So they gave
Speaker 4: you ten grand?
Speaker 18: Yeah, ten grand?
Speaker 5: So seriously upside down?
Speaker 4: Yeah, So what happened is you have negative equity either
Speaker 4: you bought it a very high interest rate. Something was
Speaker 4: inflated in the car. Where did you buy the car?
Speaker 4: And how much? I know you had an eighteen thousand
Speaker 4: dollars loan, but for example, do you know what your
Speaker 4: interest rate was?
Speaker 8: No?
Speaker 18: I do not know the interest rate on any market.
Speaker 11: I think Michelle said that she had GAP insurance that
Speaker 11: hasn't paid off?
Speaker 4: Is that insurance if she if she owes eighteen and
Speaker 4: they gave her ten, they're not giving her GAP insurance
Speaker 4: isn't giving her eight by any means? How much does
Speaker 4: GAP want to give you?
Speaker 18: Gap isn't given me anything?
Speaker 4: Not a nickel? Nope? Okay, let me ask you this.
Speaker 4: Here's what I want to do. I got to figure
Speaker 4: this out a little better. I would like the VIN number.
Speaker 4: You probably don't have the VIN. What was the year
Speaker 4: making model? It doesn't say, Hey, Dmitri, I want you
Speaker 4: to look up the year make model? What is it?
Speaker 18: It's a twenty eighteen Bwicks Lacrosse Buick Lacrosse.
Speaker 4: How many miles on it?
Speaker 1: There was?
Speaker 4: I just like, and then is there any trim you
Speaker 4: know of, like S model or anything like that. If not,
Speaker 4: we'll get close. And it was in pretty decent shape,
Speaker 4: normal shape.
Speaker 18: Oh yeah, I only owned it for two years?
Speaker 16: Did you ask how many miles?
Speaker 4: Yeah, he got that seventy. I want to look that up,
Speaker 4: and I want to ask you something else, And I
Speaker 4: think John Fuller knows where I'm going to here. So
Speaker 4: when they offered you that ten thousand, you said they
Speaker 4: only paid half. I understand you're thinking the gap would
Speaker 4: pay the other eight But did they say there was
Speaker 4: somebody else at fault at all? Were they only going
Speaker 4: to pay for fifty percent of the vehicle or they
Speaker 4: told you they were going to pay for the entire vehicle?
Speaker 18: Well, so I understand it. I just got full coverage
Speaker 18: insurance and that like State Farm would cover the whole car,
Speaker 18: and I didn't realize.
Speaker 5: That only covered our So hey, Michelle, this is John Fuller.
Speaker 5: I do this every day.
Speaker 6: So is it true to say that State Farm gave
Speaker 6: you what they valued your car at and that just
Speaker 6: happened to be about half of what you owed on it?
Speaker 5: Yes, okay, perfect, that's what we were looking for.
Speaker 4: Perfect. Hold tight, We're going to get a value on
Speaker 4: that car and try to tell you where you well,
Speaker 4: where you're at. You might not like it, you might
Speaker 4: like it.
Speaker 8: Hold on, go with a sure thing Denver's best rufer
Speaker 8: excel Roofing dot com. You don't pay a cent until
Speaker 8: you're content. Time for an insurance checkup free, no obligation.
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Speaker 8: at dozens of insurance companies find out now three three
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Speaker 5: Help.
Speaker 8: You'll think you're his only customer when you choose Frank
Speaker 8: durand the real estate Man dot com to list your
Speaker 8: home with Remax Alliance three three nine two zero sixteen
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Speaker 9: Frank Duran the real estate Man, How I love thee.
Speaker 4: He negotiates like nobody's business. I'll tell you what. Not
Speaker 4: only did he get us more money for the house
Speaker 4: we sold in Castle Rock, more money than the same
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Speaker 4: about the rest, Frank durand homes dot com. I promise you,
Speaker 4: Frank Duran homes dot com. Now, so we did a
Speaker 4: couple things here over the break. So we have Michelle
Speaker 4: her vehicle was taken by a relative. What did you
Speaker 4: What did she say, John, her niece or nephew, something
Speaker 4: like that.
Speaker 6: Yeah, and you said without my permission? But Michelle, what
Speaker 6: is I mean? Is this the had he ever borrowed
Speaker 6: your car before him? And he wrote he didn't steal
Speaker 6: the car?
Speaker 5: Right?
Speaker 4: Yeah? Why did they say with that? Why did you
Speaker 4: bring up that fact? Because if the insurance company wrote
Speaker 4: you a check, I.
Speaker 6: Mean they must have thought he was a promissive driver.
Speaker 6: Or was there was there some question about who was
Speaker 6: at fault in the accident? No, that wasn't.
Speaker 18: My nephew was in fault of the accident. Yes, I
Speaker 18: did let him drive before.
Speaker 4: No, wait, explain what happened in the accident. So if
Speaker 4: he wasn't at fault, explain, to the best of your.
Speaker 5: Knowledge he was, he was at fault.
Speaker 4: Oh, he was at fault.
Speaker 13: Yeah?
Speaker 4: Are they possibly I go back to what I tried
Speaker 4: to ask her? Are they possibly saying because that vehicle Dmitri,
Speaker 4: what's it worth?
Speaker 1: Hey?
Speaker 11: On cars dot com there are tons of comps for
Speaker 11: this particular twenty eighteen buke across with seventy thousand, and
Speaker 11: it's a solid seventeen eighteen thousand dollars car, asking pride.
Speaker 4: And that kind of aligns with her loan. She's been
Speaker 4: making payments for they years.
Speaker 6: Why did they take so much money off of your car?
Speaker 6: Had it been damaged before or anything?
Speaker 13: No, it has not.
Speaker 16: And Mark, if she if she cashed the check already,
Speaker 16: can she go back and ask for more money or
Speaker 16: is it kind of like too late?
Speaker 1: I don't know.
Speaker 5: It may not be laid against their own.
Speaker 18: Insurance company check personally.
Speaker 5: Okay, good, well, hang on to that for right this moment.
Speaker 4: Is this possible, Michelle? That State Farm assigned some of
Speaker 4: the blame of the accident to the other party.
Speaker 18: To my knowledge, I'm thinking, but I never got a
Speaker 18: check day page, the state farm page. Yea, the loan company.
Speaker 6: I never paid directly, So Michelle, they have to I mean, listen,
Speaker 6: there has to be a property damage adjuster. They got
Speaker 6: assigned to the case, and that person's job is to
Speaker 6: come up with the value of your car, you know,
Speaker 6: case or your car if in fact it was total,
Speaker 6: which it sounds like it was, so they have to go.
Speaker 18: Sorry, I did find all my paperwork for this insurance company.
Speaker 4: You have it right there.
Speaker 6: Here's Here's one of the things that I suggest that
Speaker 6: people do is you tell that insurance company that you
Speaker 6: want to see how they arrived at that value, and
Speaker 6: they can provide you with It looks like an appraisal
Speaker 6: on the house, so have comps. They'll show you what
Speaker 6: they added and what they subtracted. Mark, remember on your accident, Oh,
Speaker 6: mine was off by at what proved that they got
Speaker 6: the wrong model and just black got it wrong. Mine
Speaker 6: was so wrong it was crazy and you won't know
Speaker 6: what they did wrong until you see that. And all
Speaker 6: you have to do, since especially it's your insurance company,
Speaker 6: is call up and say I want to see this.
Speaker 4: I still contend though there's something else going on here.
Speaker 5: There has to be.
Speaker 4: There has to be what paperwork you have right in
Speaker 4: front of you? Do you have like a ledger arm?
Speaker 18: I have, yeah, it staple, But what is it?
Speaker 4: Does it have numbers on it? How they came up with?
Speaker 4: Does it have that ten thousand dollars number on it somewhere?
Speaker 7: Yeah?
Speaker 4: I mean the quint Now, and here's what I want
Speaker 4: you to do.
Speaker 5: Hold on, what was your deductible?
Speaker 4: Oh, there is a good question. That's a really good question.
Speaker 4: I bet it's a thousand. But hold on, let's ask her.
Speaker 4: And I say that because hey, Michelle, how much was
Speaker 4: your deductible?
Speaker 18: And see, I'm not sure my husband takes care of
Speaker 18: everything like that.
Speaker 4: So send us a picture. Here's what I want to do, Suzanne,
Speaker 4: pick up. We're gonna go to break here in a second.
Speaker 4: I'd like a picture of the settlement sheet if she
Speaker 4: has it, en Tam, text it to you, alrighty, simple
Speaker 4: as that. Three oh three seven one three A two
Speaker 4: five five?
Speaker 5: And who is this?
Speaker 4: Jim? Jim, We're gonna go ahead and free you up.
Speaker 16: We're good, Yeah, he wants to hold I'm sorry to interrupt,
Speaker 16: and I'm gonna call the scammer one more time over
Speaker 16: break and see if he answers and wants to come on,
Speaker 16: then I'll I'll kill kill Jim if I need to.
Speaker 4: Awesome, I love it.
Speaker 16: I wanted to listen in now.
Speaker 4: Also, we're gonna tell talk about Vestera Turnkey after the break.
Speaker 4: These guys have a webinar coming up. I'm gonna explain
Speaker 4: really quick because we're run out of time here what
Speaker 4: we're gonna do. But I want Jim, Mark, Michelle. You
Speaker 4: guys hold on, I'll be coming right back to you.
Speaker 4: One line open, three oh three Martino three oh three
Speaker 4: seven one three A two five five. But this Saturday
Speaker 4: ten am. You can actually do it right from home.
Speaker 4: You can do it wherever you want. It's a webinar,
Speaker 4: but you're gonna learn how Vesteria Properties has made people
Speaker 4: literally millions of dollars. They go find the right property
Speaker 4: in the country for you. They find the right house,
Speaker 4: the right economy, the right place. Then they find the
Speaker 4: right people to manage it. While you collect rent. You
Speaker 4: own the house. It's your house, you're renting it out.
Speaker 4: Then as it appreciates because they found the right house
Speaker 4: in the right area, whenever you want to sell it,
Speaker 4: you sell it and it's all for like three hundred
Speaker 4: and ninety bucks a year. It's incredible. We'll talk more
Speaker 4: about that and a lot more coming up. I'm the
Speaker 4: Troubleshooter Show.
Speaker 8: Go with a sure thing Denver's Best roofer Excelroofing dot com.
Speaker 9: You don't pay a cent until you're content.
Speaker 8: Time for an insurance checkup free, no obligation comparison call
Speaker 8: Compass Insurance paying too much your coverage at dozens of
Speaker 8: insurance companies find out now three O three seven to
Speaker 8: seven to one help. You'll think you're his only customer
Speaker 8: when you choose Frank durand the real estate Man dot
Speaker 8: com to list your home with Remax Alliance three oh
Speaker 8: three nine two zero sixteen twenty two.
Speaker 5: Yeah, ripped up life. You know you're in the whole
Speaker 5: shown as fast as we can.
Speaker 2: Show the Shooter's gonna help come Man.
Speaker 4: Dix is the Troubleshooter Show.
Speaker 3: No, Tom Martinez, Welcome, Welcome to the show, the only.
Speaker 4: Show of that's kind. Hey, listen, everybody listening, So we
Speaker 4: got to scammer. I'm listen. I know I'm not doing
Speaker 4: my normal intro, but you know the show we help
Speaker 4: you solve problems answer questions, take complaints to the tune
Speaker 4: of over three hundred million dollars. Suzanne's got one of
Speaker 4: the scammers on. We had a call last hour and
Speaker 4: this guy said, hey, all these people are calling me up.
Speaker 4: They're telling me how to get seven hundred and fifty
Speaker 4: thousand dollars. We got this guy on the hook. He
Speaker 4: can't hear me right now, but he is gonna hear
Speaker 4: me when I go back in a second. But I
Speaker 4: do need to tell everybody out there, well, we don't
Speaker 4: have any lines open, so that's not gonna work. But
Speaker 4: help it troubleshooter dot com and don't forget three ZHO
Speaker 4: three Martino if you want to get through and talk
Speaker 4: to us, So tell Suzanne. She can put him back
Speaker 4: on hold, and I'm gonna he'll be able to hear
Speaker 4: me when he's on hold. Okay, body, hank Ty, it's
Speaker 4: gonna be good. All right, Let's get him on hold.
Speaker 20: All right.
Speaker 4: So we have exciting news today. Check it out. We
Speaker 4: have somebody. This is incredible and I'm hoping, I'm hoping
Speaker 4: it's a real deal. But we have James. He's on
Speaker 4: the line right now. I'm gonna go to James shimps.
Speaker 4: I am so impressed by this. We had someone tell
Speaker 4: us about your system how to get seven hundred and
Speaker 4: fifty thousand dollars. How does that work?
Speaker 1: Well?
Speaker 19: I have to ask mister Quickley, he is the one
Speaker 19: offering this.
Speaker 16: Mister Quickly start caller Mark on line three. He's saying
Speaker 16: that he just told me that Jim's soliciting him for it.
Speaker 4: What what are you talking about? James? Seriously, do you not.
Speaker 14: Received the phone call from mister Quickly from Colorado? Yeah,
Speaker 14: soliciting some funds from some kind of awards, sir, some.
Speaker 4: Kind of Wait a minute, are you turning the tables
Speaker 4: on my guy? Are you trying to turn the tables?
Speaker 4: Who's the I need to know both of you, both
Speaker 4: of you right now, which one's the scammer. It's like
Speaker 4: the cartoons where they're pointing at each other.
Speaker 9: Jim, are you the scammer trying to scam James?
Speaker 19: I believe this or Quickly? I don't have some explaining
Speaker 19: to do.
Speaker 4: Mister Quickly, Do you got some explaining to do?
Speaker 13: Oh? By well, start off with a call from Consumer
Speaker 13: Protecting Agency David Western Virginia. I referred me to First
Speaker 13: State Insurance trust their name and phone number. Yep, and
Speaker 13: now over to this James Miller, and they gave me
Speaker 13: a claim number.
Speaker 4: All right, hold on, James, Hey, hold on, Jim. James, Seriously, man,
Speaker 4: can I ask you a question? Sure, I'd really appreciate this,
Speaker 4: I honestly would.
Speaker 1: Man.
Speaker 4: So look, I know what side of this this year on.
Speaker 4: What I'd really like to know, though, is just the back.
Speaker 4: We all get phone calls like this, we all do.
Speaker 4: I mean, it's incredible. So like, where are you? Are
Speaker 4: you literally in the country? How does it work? Do
Speaker 4: you split the money? If you do get money? I mean,
Speaker 4: how does please just explain how it works? I mean,
Speaker 4: do something nice for everything work.
Speaker 19: I'm in my Manhattan and I received this phone call.
Speaker 4: I don't believe it.
Speaker 19: But now I don't understand what you're trying to am.
Speaker 4: Well, I'm trying to say, you're a big time scammer.
Speaker 4: That's what I'm trying to say. And I was hoping
Speaker 4: for one time. I was hoping for one time in
Speaker 4: your life, one time in your life you could actually
Speaker 4: help people and tell us how this works. He hung up,
Speaker 4: He hung up, out out, he hung up, Hey, Jim,
Speaker 4: he hung up by me I believe you, man, there's
Speaker 4: no doubt that guy is involved. Suzanne. When you first
Speaker 4: called him, what did he say? What did you tell him?
Speaker 16: I told him, I said, we're a consumer advocacy show.
Speaker 16: We are understand you're getting out seven hundred and fifty
Speaker 16: thousand dollars rewards. And Jim Quigley said, you would be
Speaker 16: happy to explain how to do that for our listeners,
Speaker 16: and he said he'd come on. And then when I
Speaker 16: went back to him while you were introing the show,
Speaker 16: he was trying to tell me that Jim was scamming.
Speaker 4: Him, so he changed it. Yah, yeah, so I do.
Speaker 16: That's going to be sort of turn of events when
Speaker 16: you brought him on.
Speaker 4: Yeah, that was crazy.
Speaker 5: Who's given me seven hundred and fifty grand? That's what
Speaker 5: I want to know?
Speaker 4: Yeah, I know who's Who's one.
Speaker 5: Of you guys is responsible for my seven fifty?
Speaker 1: Lord?
Speaker 4: Hey, Jim, out of curiosity, what was ultimately how would
Speaker 4: you get to seven fifty? We know the three people in,
Speaker 4: but what was the whole scam? You send them five
Speaker 4: grand to pay the prize money.
Speaker 13: Now I send them one percent seven thousand, five hundred
Speaker 13: dollars for the insurance pause. They put on I didn't understand,
Speaker 13: and they this is a great part. I said, what
Speaker 13: about income text by get this money? Oh, the insurance
Speaker 13: company paid two hundred and thirty thousand dollars on insurance.
Speaker 4: Wow, so they paid your insurance on the taxes. They
Speaker 4: paid your taxes.
Speaker 13: You're going to give me one hundred and fifty thousand.
Speaker 4: Yeah, well you know what. I am so glad you
Speaker 4: got involved, and I'm glad you called up too. I
Speaker 4: was really hoping. I was honestly hoping I could reach
Speaker 4: into this guy's soul and get some real information. I
Speaker 4: have no idea where he is, but I would guess right.
Speaker 9: Cuba, he's in New York, and I have he's not
Speaker 9: in New York.
Speaker 4: Do you think that guy lives in Manhattan? Well, no,
Speaker 4: he might live in the subway system in Manhattan.
Speaker 16: I called for his voicemail. Was a New York area coach.
Speaker 4: Just so you know, No, no, no, I know. But so
Speaker 4: everybody out there knows, and some of the older people
Speaker 4: probably don't. But here's the bottom line. You go to Google,
Speaker 4: you set up an email.
Speaker 1: You can get a.
Speaker 4: Google number for free, and you can pick basically whatever
Speaker 4: area code you want. In the world and you don't
Speaker 4: even pay a nickel for it.
Speaker 16: Honestly, he didn't sound foreign to me. Did he sound
Speaker 16: foreign to you?
Speaker 4: He said something that reminded me of Cuba.
Speaker 20: Huh.
Speaker 4: I don't even know what Telly said. Huh, what did
Speaker 4: he say, Barry? Didn't he say something about Cuba?
Speaker 20: As soon as he got on His first words were not.
Speaker 1: Or maybe breaking?
Speaker 4: Ricardo? Did I hear a lucy thing in there?
Speaker 13: No?
Speaker 20: Did you know that was you?
Speaker 11: Because you said you guys got some splaining to do?
Speaker 11: What your reference?
Speaker 4: I think he said that first. I picked up on him,
Speaker 4: so I threw it back out.
Speaker 20: Oh, very good.
Speaker 4: So when he said that, I was thinking maybe Cuba.
Speaker 4: I thought it was something. Yeah, yeah, bubble Loup playing
Speaker 4: in the background. Is it Cuba or Cuba? I believe
Speaker 4: you're asking? Yeah, it depends, so you're asking. So, Hey, Jim,
Speaker 4: I appreciate that call, man. That was a That was
Speaker 4: a good one, Thank you, sir.
Speaker 13: All Right, if they get any calls from Consumer Protection
Speaker 13: Agency out of Virginia or First State National.
Speaker 4: Or anywhere trust or any bank, any of those things, yeah,
Speaker 4: or any insurance guys.
Speaker 1: I just don't.
Speaker 13: I just don't want any other seniors getting scammed out
Speaker 13: of their money. I appreciate your help.
Speaker 4: Yeah, you got it, the bottom bottom line, folks. And
Speaker 4: I mean, it's so weird these days. You got to
Speaker 4: re emphasize this, but it happens. My old man got
Speaker 4: uh somewhat taken, not for a lot of money, but
Speaker 4: someone hacked. You know, he sells he he doesn't now
Speaker 4: he's in his eighties, but he sold some homes in
Speaker 4: the retirement uh neighborhood he's in and pretty much just
Speaker 4: right around that area. And his boss, okay, actually got
Speaker 4: her email hacked and sent him an email along with
Speaker 4: her other employees. And the email said, Hey, I'm out
Speaker 4: of state right now and I really need to send
Speaker 4: a few people some Amazon gift cards. Please get them ordered,
Speaker 4: send me the number, and then you know, bomb, bam bam.
Speaker 4: So my dad bought five hundred dollars in Amazon gift
Speaker 4: cards because it legitimately came from his boss's email. But
Speaker 4: anybody out there, if anybody asked for gift card money
Speaker 4: or cash or anything, just don't do it. There's no
Speaker 4: other better way to say it. Three three seven, one
Speaker 4: three two five five. Let's say Mark, hey, hey.
Speaker 16: If you check your email here you and John both.
Speaker 16: I'm sending over the documents for Michelle's settlement on her
Speaker 16: vehicle that was totaled. Should be in your inbox the
Speaker 16: next ten seconds.
Speaker 4: So people just joining us. Michelle called last hour. Her
Speaker 4: vehicle got totaled. It was somebody else's fault, but it
Speaker 4: was her insurance that ended up paying the full amount.
Speaker 4: And basically she is short eight thousand dollars and we're
Speaker 4: trying to figure out why the insurance company only paid
Speaker 4: ten grand on an eighteen thousand dollars vehicle that was totaled. Denmark,
Speaker 4: you'll be up after that.
Speaker 8: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 8: dot com.
Speaker 9: You don't pay a cent until you're content.
Speaker 8: Time for an insurance checkup, free no obligation comparison call
Speaker 8: Compass Insurance paying too much your coverage at dozens of
Speaker 8: insurance companies find out now three O three seven to
Speaker 8: seven to one help. You'll think you're his only customer
Speaker 8: when you choose Frank durand the real estate Man dot
Speaker 8: com to list your home with Remax Alliance three oh
Speaker 8: three nine two zero sixteen twenty two.
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Speaker 4: five five go ahead interrupt.
Speaker 16: But with Michelle in the auto insurance issue, you wanted
Speaker 16: a couple extra documents. She's gonna text those over to
Speaker 16: me and I'll get them to you. So we're gonna
Speaker 16: put her on hold for just a hot minute.
Speaker 4: I love it. So Michelle called up and she only
Speaker 4: got ten grand eighty and then we'll try to get
Speaker 4: petty details on for a real value of that car.
Speaker 4: There's a couple of things they could be happening with Michelle.
Speaker 4: Here's one of them. She paid for Gap insurance, like
Speaker 4: she said, and she really did pay for it, but
Speaker 4: the dealership never sent it to the Gap insurance company,
Speaker 4: so they denied the claim because they don't even have
Speaker 4: a policy on her. The other thing that could have
Speaker 4: happened is they just flat out denied it because some
Speaker 4: of them are sleazily as sleezy as hell, John, you
Speaker 4: deal with auto accidents all the time. How often does
Speaker 4: gap insurance come up where there's an issue getting the
Speaker 4: money from the policy?
Speaker 6: Yeah, the bulk of the time we see problems with gap.
Speaker 6: It's it's process problem. So it's it's not reading the
Speaker 6: how to make a claim section and following it to
Speaker 6: the letter.
Speaker 5: Yeah.
Speaker 6: So if they say claims can only be made on
Speaker 6: the first Tuesday following the accident, and you wait till Wednesday,
Speaker 6: they're like, sorry, sorry to follow the process. We're going
Speaker 6: to deny the claim. And that's that's how they get
Speaker 6: out of a lot.
Speaker 4: And we're going to ask her when we get her
Speaker 4: back up and get those documents. I'm hoping they have
Speaker 4: the original sales. I'd like to see the other thing
Speaker 4: I was thinking about. That's actually I love that. I
Speaker 4: can't wait to look at it. Here's why. Let's say
Speaker 4: she had eighteen thousand. What she says she had a
Speaker 4: loan for eighteen She's been paying on it for two years.
Speaker 4: I'm just going to assume let's say the original loan
Speaker 4: was twenty thousand. I wonder how much of that twenty
Speaker 4: thousand was the mopp and glow. I wonder if there's
Speaker 4: a service contract in there for three there's a windshield
Speaker 4: contract in there for one thousand, or.
Speaker 6: If she could have been upside down bringing a trade
Speaker 6: in to the table before it, or could have been
Speaker 6: negative equity rolled into the day rolled in. You never
Speaker 6: know what exactly until you see that order.
Speaker 16: Michelle, here's a good box, just so you know what's
Speaker 16: happened box.
Speaker 4: While John's looking over at that Mark, What is going on?
Speaker 1: Man?
Speaker 4: What's happening?
Speaker 1: Hi there?
Speaker 12: Mark?
Speaker 10: I wanted to find out if you have any advice
Speaker 10: on claiming an abandoned vehicle. We have a vehicle that
Speaker 10: was left at our complex. It looks like the tenant
Speaker 10: moved out, parked the vehicle in the guest parking. It's
Speaker 10: been there almost a month.
Speaker 4: Is it just is it like a rundown jeelopie or
Speaker 4: what do you got?
Speaker 10: Late later model Jeep Renegade unlocked. The keys are actually
Speaker 10: in it all I know. For all I know, the
Speaker 10: title could be in there.
Speaker 4: It's either it's probably either out for repo or it's stolen.
Speaker 4: I mean, I call the cops.
Speaker 10: Yeah, yeah, we called the cops. There's no missing person's reporting.
Speaker 10: It's got a valid license plate with still not expired plate.
Speaker 4: But the keys are in it and everything. I wonder
Speaker 4: if it's like a setup vehicle. I mean, why the
Speaker 4: hell would someone leave a later model Jeep with the
Speaker 4: key in it. I mean maybe they want it stolen
Speaker 4: to cash out of the loan or something.
Speaker 5: I've seen videos like this on YouTube and stuff.
Speaker 4: I've seen an episode of Sign we think, just saying
Speaker 4: the car smelled. So he threw his keys to a
Speaker 4: bum and was like and then the bum gets in.
Speaker 4: He goes, oh, no, it smells too bad. Where where
Speaker 4: is it? Mark?
Speaker 1: Uh?
Speaker 10: In Lakewood? In a UH condominium complex?
Speaker 4: Well, who who is your tower?
Speaker 10: We haven't contacted a tower. We haven't made management and
Speaker 10: aware of it yet. We were waiting to see if
Speaker 10: they'd come back and get the vehicle.
Speaker 5: I'm sure after going on the radio, it'll be gone
Speaker 5: this afternoon.
Speaker 11: You know.
Speaker 1: Yeah, it was.
Speaker 4: Oh my god, John, that's unbelievable. You know what this
Speaker 4: could be. This could be the guy. This could be
Speaker 4: the guy. It's an entire setup, Mark or you in
Speaker 4: cahoots on this.
Speaker 6: No way, hose you have another payment, dude next week.
Speaker 4: That is crazy. It's like, Hey, the keys are in it,
Speaker 4: it's it fourteen.
Speaker 6: It seems like it has a full tank of gas.
Speaker 4: It's full taking and there's a wallet. There's a wallet
Speaker 4: right there in between.
Speaker 6: It looks like a hundred sticking out of the wallet.
Speaker 10: I moved the vehicle out onto the street.
Speaker 4: I would not do that mark, I wouldn't get it.
Speaker 4: Don't get your finger printing. Moving to the cops. I
Speaker 4: asked you about the community there, because generally at condos,
Speaker 4: town homes, apartment complexes, everywhere there's signs for a tower
Speaker 4: it used to be Wyatts or whoever. I'd call them
Speaker 4: up and tell them to get it to hell out
Speaker 4: of there. It doesn't belong there.
Speaker 10: So I don't have to be management to have it
Speaker 10: towed off.
Speaker 4: Well, no, I would tell management to get it to
Speaker 4: out for sure.
Speaker 5: It has to be management.
Speaker 4: Why does it bug you that it's there just out
Speaker 4: of curiosity?
Speaker 10: Well, if our guests parking, they could. They have their
Speaker 10: own guests parking at different buildings, so it kind of
Speaker 10: disrupts our guests when our guests come in. Then I
Speaker 10: have to park on the street.
Speaker 4: Well yeah, I would. I'd go right to wherever your
Speaker 4: management is or just call them and say, hey, this
Speaker 4: thing's been there thirty days, it hasn't moved.
Speaker 10: Okay, But there's no real process. I guess ultimately would
Speaker 10: end up at the city auction or something like that.
Speaker 4: Now that is the process. What would happen is they
Speaker 4: would call up the tower, the tower would come get
Speaker 4: it because it doesn't belong there. I mean basically, if
Speaker 4: they have posted signs there, the tower would come get it.
Speaker 4: They would bring it to wherever they bring it and
Speaker 4: store it, and then the owner would be notified by
Speaker 4: the registration. And if it's sat long enough, I mean,
Speaker 4: then the towyard would the towyard would figure it out
Speaker 4: it had a liquid intact, and then if there was
Speaker 4: a loan on it, what's good for the towyard. Well,
Speaker 4: this is a cool part for towyards. If there is
Speaker 4: a loan on it, they end up getting paid for
Speaker 4: the storage and the tow and everything by the bank
Speaker 4: because the bank wants a vehicle back.
Speaker 1: Yeah.
Speaker 4: But yeah, there's nothing you're gonna do. You're in no position.
Speaker 10: One more ask one more question and make one more comment. Sure,
Speaker 10: who's ultimately responsible for the roads and the highways, especially
Speaker 10: through the city and the Denver metro area.
Speaker 4: What do you mean, who's responsible for what all the potholes?
Speaker 4: What do you mean?
Speaker 10: Yes, well, it really bad and I think Governor Polis
Speaker 10: needs to do something about it. Well, my quick comments.
Speaker 5: Thinks a pothole hotline.
Speaker 4: I mean that's more of a yeah, I know, dial
Speaker 4: nine and we'll show up and fill that pothole within
Speaker 4: the next twelve years.
Speaker 10: All the way west, all the way out to the east.
Speaker 1: Really bad.
Speaker 4: Well, i'll tell you where. It's funny as hell. If
Speaker 4: you take what's that back highway into four Collins, if
Speaker 4: you go Armshair, you go to four Collins and you
Speaker 4: cut over Laramie.
Speaker 11: It's a beautiful drive.
Speaker 4: The second you get out of Colorado. Beautiful in hit Wyoming,
Speaker 4: absolutely like you're in a Cadillact that's brand new with
Speaker 4: the best suspension, airport quality pavement. And then on the
Speaker 4: Colorado side, it's hang onto your hat and that's like
Speaker 4: it twenty five going any direction.
Speaker 5: Yeah, it's the same.
Speaker 6: On seventy coming in from Kansas, it's just gorgeous. And
Speaker 6: then you hit the state line and.
Speaker 5: You're like, hang on for dear life. You're all over
Speaker 5: the road.
Speaker 4: And what's that area on seventy where you go way
Speaker 4: past Grand Junction and then you come to those big
Speaker 4: bridges that wind around before you go into Utah. You're
Speaker 4: on bridges that are way off to ground, winding around
Speaker 4: those things. You're so far off the ground it's crazy.
Speaker 4: And there's potholes the size of basketballs everywhere. Yeah, it's insane.
Speaker 4: So to answer your question, who's in charge of the roads, Well, apparently,
Speaker 4: I guess ultimately Polish, I mean really right, Yeah, I
Speaker 4: mean who.
Speaker 6: Else literal the city. It just depends on what roads
Speaker 6: you're talking about.
Speaker 4: Everything's priority, you know, John, we had a car or
Speaker 4: not one car. So I had a good year years
Speaker 4: ago right at I seventy Impuria and a pothole opened up.
Speaker 4: I think it was during the winter, but this pothole
Speaker 4: was literally taking tires off and blowing stuff up. I
Speaker 4: mean it was massive, and I had four or five
Speaker 4: get dropped off in my parking lot because we were
Speaker 4: right there by literally the city because they had to
Speaker 4: get the cars off the street and they needed everything
Speaker 4: from bent Rims. They all needed at least one tire,
Speaker 4: but bent Rims someone mad control arms, bend everything. And
Speaker 4: you know, ultimately there was one guy there that was
Speaker 4: going to fight the city, and you know he was
Speaker 4: gonna pay for those repairs. He owed maybe five hundred
Speaker 4: and six hundred I don't remember, but no one got
Speaker 4: a nickel. City didn't pay for a damn thing. So,
Speaker 4: I mean that's just the way that rolls, man. I mean,
Speaker 4: that's part of driving on our highways. So I assume
Speaker 4: when they get really bad like that, they fix those first,
Speaker 4: and that's all they're dealing with. But Colorado is a
Speaker 4: joke when it comes to freaking the highways, it really is.
Speaker 5: I agree.
Speaker 4: Were do you in Georgia?
Speaker 20: Where the roads good? You know?
Speaker 5: I don't really remember.
Speaker 6: I mean they seemed good. Yeah, But I've been out
Speaker 6: here for like thirty five years though, So go ahead, Barry.
Speaker 20: I grew up in Pennsylvania, and everything you're talking about
Speaker 20: is not nearly as bad as it was decades ago.
Speaker 1: Ye.
Speaker 20: Still, Pennsylvania is even even.
Speaker 4: Worse as if you grow up there.
Speaker 20: Well, Ekespeare, Pennsylvania.
Speaker 4: I don't know where that is.
Speaker 20: Well, that's like fifteen miles from Scranton. Don't kick me out.
Speaker 20: I know where that Scranton I was.
Speaker 4: I lived in Westchester, PA.
Speaker 20: For four years. I worked near there, Ridley Park.
Speaker 4: Oh yeah, all right, everybody, hold tight, we're going to
Speaker 4: come back. We're going to talk to a problem with
Speaker 4: Oh wait, we're waiting on that. I have two lines
Speaker 4: open three oh three seven one three eight two five five.
Speaker 4: We want to hear from you any questions you have
Speaker 4: three zero three seven one three talk.
Speaker 8: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 8: dot com. You don't pay a cent until you're content.
Speaker 8: Time for an insurance check up free no obligation. In comparison,
Speaker 8: call Compass Insurance paying too much your coverage at dozens
Speaker 8: of insurance companies find out now three O three seven
Speaker 8: to seven to one help. You'll think you're his only
Speaker 8: customer when you choose Frank durand the real estate Man
Speaker 8: dot com to list your home with Remax Alliance three
Speaker 8: oh three nine two zero sixteen twenty two.
Speaker 4: Man, we are getting to the bottom of this insurance
Speaker 4: one slowly, but surely. We've got some questions we want
Speaker 4: to ask. Brian over at Compass Insurance, Suzanne send them
Speaker 4: some stuff over, but really interesting stuff we have found
Speaker 4: and we have all the numbers, and I'm pretty sure
Speaker 4: we can put this together. Uh, but John Fuller found
Speaker 4: some stuff. If you have gap insurance and paid for it,
Speaker 4: when you hear the exclusions in this person's policy, you're
Speaker 4: not gonna believe it. I mean, they're incredible. I don't
Speaker 4: want to get into it until we get Brian on though, John.
Speaker 4: But They're absolutely incredible. Now I do want to talk
Speaker 4: to vest E as simple as that. Hey, Barry, when
Speaker 4: did you start doing property deals? Be honest? Twenty three,
Speaker 4: twenty oh three, and you basically find great little pockets
Speaker 4: in the United States, of course of booming economies.
Speaker 20: Heavy research, we find booming economies for the next three
Speaker 20: or four years, not flashing the pans. H Yeah, there's
Speaker 20: a different.
Speaker 4: Give me an idea of one. I mean, maybe it's
Speaker 4: not a current one, but give me an idea. And
Speaker 4: why was it where you guys started looking for properties?
Speaker 20: Well, Albuquerque, New Mexico was one of our hot spots.
Speaker 4: I got If you told me to buy a place
Speaker 4: in Albuquerque, I'd be terrified. Yeah, why is that? Though,
Speaker 4: it's so undervalued, undervalued?
Speaker 20: But the economy they were booming then we're talking six seven, eight,
Speaker 20: got it, et cetera. Bringing jobs in. They have government
Speaker 20: security jobs, they're in defense. Okay, okay, in the not military.
Speaker 20: But Colorado Springs was a hot spot until AT priced
Speaker 20: itself out just three years ago. AT price itself out.
Speaker 20: So it doesn't matter.
Speaker 4: If it's in I'm just using states, New York or Mississippi.
Speaker 20: Doesn't matter. We have fifty states from which to choose.
Speaker 4: We search everything, and you're looking for the hottest upcoming economy.
Speaker 20: Hottest upcoming economy, I mean we're talking the top five
Speaker 20: or six economies.
Speaker 4: Then you find the property.
Speaker 20: Then we find the neighborhoods, and then the property.
Speaker 4: Now are the properties ever townhomes or condos or they're
Speaker 4: always single family? What's what's or they're all the above?
Speaker 20: Uh, single families ninety seven ninety eight percent. Yeah, we
Speaker 20: have one now, but it's two hundred and fifty dollars
Speaker 20: a month. HOA Ye for a two hundred and fifty
Speaker 20: thousand dollars.
Speaker 4: Property that's out of line. Yeah, it don't make money
Speaker 4: on HOA. You're punching all this math when you're looking
Speaker 4: for all of it. And then these properties that you
Speaker 4: guys buy on behalf of the investor.
Speaker 20: The investor buys them.
Speaker 4: We don't, but I'm saying that you find I got
Speaker 4: behalf of the investor. They're in good shape, ready to rent.
Speaker 20: That we do the tip top shape, no deferred maintenance
Speaker 20: for the next city.
Speaker 4: We're not talking some fix and flip deal.
Speaker 20: Opposite end of that. Cherry pick cherry picking the best properties.
Speaker 4: So you find the house for me. Let's say it's me,
Speaker 4: and then basically I buy the house. I can go
Speaker 4: through a mortgage, I can pay cash whatever I buy.
Speaker 4: All that for you.
Speaker 20: We shot lenders, we shop property managers, everything.
Speaker 4: So then you put that together and boom, I own
Speaker 4: the house. Then you guys find someone that could manage
Speaker 4: the property for a while, and they come in and
Speaker 4: they rented out. They check the tenants, they know the rules,
Speaker 4: they're in that area, and that's what they do.
Speaker 20: Top managers we even oversee them, so you don't even
Speaker 20: have to interface with them if you don't want so.
Speaker 4: I collect my rent check every month, and then after
Speaker 4: X amount of time, if I need the cash, I
Speaker 4: could sell it the next week, I guess.
Speaker 20: Or you could get a second loan on it at
Speaker 20: any time. I mean, whatever I want with it, do
Speaker 20: whatever you want to sell it, whatever I want fairly liquid,
Speaker 20: is what I'm saying.
Speaker 4: Yeah, there's no negotiations as far as I don't have
Speaker 4: to contact you and I want to sell it either.
Speaker 4: If I just want to sell it, I can.
Speaker 20: Sell it anytime, anytime, anytime.
Speaker 4: And you guys only charge what for everything we just
Speaker 4: talked about. It's ridiculous.
Speaker 20: The only direct fee our customers ever ever have an
Speaker 20: option to pay us if they want to. Three hundred
Speaker 20: and sixty dollars a year.
Speaker 4: And what's that for.
Speaker 20: That's for overseeing the property manager and giving you extra
Speaker 20: economic reports, helping you decide when is a good time.
Speaker 4: Okay, so I'm going to ask the base question. Man,
Speaker 4: here's the base question. How do you make money? How
Speaker 4: do we make money? Good question? Thank you, thank you, Mark,
Speaker 4: good question.
Speaker 20: Okay, when you buy a property, when you buy that
Speaker 20: investment property, the real estate broker got paid on your
Speaker 20: behalf got a percentile? Yeah, typically two and a half percent.
Speaker 20: We're big advocates of that, not three. We think three
Speaker 20: is gouging by the way, got it. But in any case,
Speaker 20: two and a half. We get a big chunk of
Speaker 20: that real tour's commission because we gave you to them,
Speaker 20: We did the word.
Speaker 4: But that's where the money's atten, right, that's where the
Speaker 4: money is.
Speaker 20: We get paid by the real estate broker who's your broker,
Speaker 20: and they give us about half of the commission.
Speaker 4: And then what is the success rate? You said, oh three,
Speaker 4: so we're we're twenty four, twenty two years in give
Speaker 4: me a success rate.
Speaker 20: I'll give you the success rate for the most recent
Speaker 20: five years. That's the most important five years. It was
Speaker 20: very good prior to that, but kind of irrelevant historical, you.
Speaker 4: Know, I mean coming after eight to ten.
Speaker 20: Yeah, yeah, yeah, I mean you know, that was a
Speaker 20: slow down there, et cetera. And we save people money
Speaker 20: and they didn't lose money in those years. That was good.
Speaker 20: But we reactivated it big time in twenty nineteen. We
Speaker 20: do not have anyone anyone who has made less than
Speaker 20: thirty to thirty five percent on whatever their annualized basis
Speaker 20: of their cash. Cash on cash, keep it simple, cash
Speaker 20: on cash. That's what we make more money on it.
Speaker 20: This year twenty twenty four, no one was making less
Speaker 20: than forty two to forty three percent on their money.
Speaker 4: Wow.
Speaker 20: So we have the track record. We have it clean.
Speaker 4: It's nothing in Colorado, by the way, though, nothing in
Speaker 4: Colorado to the top of the market.
Speaker 20: We have certain guidelines that are proprietary that Colorado doesn't
Speaker 20: meet because of our high prices.
Speaker 4: So John, I was looking at a place in Nebraska,
Speaker 4: in a little town called Scott's Bluff, and they had
Speaker 4: some brand new duplexus. I think they were duplexes, but
Speaker 4: they were big houses, two thousand square foot duplexus, and
Speaker 4: I was singing a buying two of them, and I
Speaker 4: sent you the huh And I said, Barry, I mean,
Speaker 4: what do you think of this? Just the property? And
Speaker 4: he basically emailed me back the next day a full
Speaker 4: report on it, and the bottom line was, don't touch
Speaker 4: it with a ten foot pole no matter what you do.
Speaker 4: There's no economy out there. You know, the biggest that
Speaker 4: there's like a sugar plant, and then there's Walmart, and
Speaker 4: then there's basically everything in a nursing school, and it's
Speaker 4: pretty much there's nothing going on there, and the market
Speaker 4: is crazy to buy out there. That's fun investment profit.
Speaker 20: Flat line instead of a big curve upward.
Speaker 4: Yeah, flatline or less. Because those guys weren't even really
Speaker 4: playing ball with what I was willing to offer, but
Speaker 4: I was looking at buy in two. Look, I got
Speaker 4: to take this break. But listen, Barry in the gang
Speaker 4: this Saturday, ten am. It's only forty five minutes.
Speaker 5: Huh.
Speaker 4: But what if people say, I'll ask you after this
Speaker 4: what they expect and then Michelle, we're going to dig
Speaker 4: back to that. Listen, I do have some lines open.
Speaker 4: Anybody out there has any questions three oh three seven
Speaker 4: one three two fo We got our expert, Brian Burns.
Speaker 4: We're gonna dig back into Michelle's and figure out why
Speaker 4: she still has a loan for eight thousand dollars. I
Speaker 4: love math, you know I love math, John, because it's
Speaker 4: always correct. Math is always correct. There is a reason
Speaker 4: Michelle still ows eight thousand, but yet her vehicle was
Speaker 4: totaled and it appears as if she had proper coverage
Speaker 4: through the gap insurance. There is a reason there, and
Speaker 4: we're going to get to the bottom of it.
Speaker 8: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 8: dot com. You don't pay a cent until you're content
Speaker 8: than time for an insurance check up free, no obligation.
Speaker 8: In comparison, call Compass Insurance paying too much your coverage
Speaker 8: at dozens of insurance companies find out now three oh
Speaker 8: three seven to seven to one help. You'll think you're
Speaker 8: his only customer when you choose Frank durand the real
Speaker 8: estate Man dot com to list your home with Remax
Speaker 8: Alliance three oh three to zero sixteen twenty two.
Speaker 1: Yeah, ripped.
Speaker 9: Bad news.
Speaker 2: Need advice, so you don't have the come running just
Speaker 2: as fast as we can. Show Shooter's gonna help coming. Man.
Speaker 4: This is the Troubleshooter Show.
Speaker 3: No Tom Martinez, Welcome, Welcome.
Speaker 4: To the show, the only show of us time. We're
Speaker 4: here to solve problems, answer questions, take your complaints. Three
Speaker 4: oh three seven one three eight two five five. We've
Speaker 4: got a great show going on here. If you have
Speaker 4: any questions or have any problems, maybe a bad contractor
Speaker 4: you want to expose, or maybe somebody we can help
Speaker 4: you try to recoup some money, maybe a bad landlord.
Speaker 4: You get the idea. That is what this show is about.
Speaker 4: Over forty five years, Tommy boy has been doing this,
Speaker 4: in fact, the longest running show with the same host
Speaker 4: in the country. Yeah, that's a pretty impressive deal. Yeah,
Speaker 4: I mean, what else did you say about that? Hey,
Speaker 4: we've been digging in and I've got an expert at
Speaker 4: Brian Burns by the way in studio with me, Deputy
Speaker 4: Dmitri and then Barry Miller. He's with Vestera Turnkey And
Speaker 4: if you have any questions on buying property being a landlord,
Speaker 4: it's a great time to call. Honestly, he knows everything
Speaker 4: about that. And then John Fuller assisting me to my
Speaker 4: left ear attorney at law, friend of the show, friend
Speaker 4: of ours, and he's a personal injury attorney. So Michelle
Speaker 4: called in and interesting enough, her nephew was it her nephew, Hey,
Speaker 4: Michelle's your nephew, right, Yes, he borrowed her car. He
Speaker 4: lives with her and borrowed her car. He's only sixteen.
Speaker 4: And I'm saying this recap for listeners and Brian burns
Speaker 4: and he borrowed the car, took it, and he wrecked it,
Speaker 4: and he wrecked the car. And on top of that,
Speaker 4: All State Nohl State Farm paid out ten thousand dollars
Speaker 4: for the car, so her finance company got to check
Speaker 4: for ten grand, but she still ows eight. So there's
Speaker 4: a lot of different pieces going on here, Brian. I'll
Speaker 4: bring you in in a second, but some of the
Speaker 4: other pieces going in out of that cell order John.
Speaker 4: She bought that car for thirty thousand, and then she
Speaker 4: spent four thousand dollars on a service plan, and then
Speaker 4: she spent five hundred and something on the gap plan,
Speaker 4: and then you add tax, and you had other stuff
Speaker 4: like that, her gap insurance. Brian, if I had all
Speaker 4: the exclusions. We might be here till Friday, but Dragon,
Speaker 4: I want you to play some of them that John
Speaker 4: read directly from her policy.
Speaker 6: Total loss resulting from dwidui or any intentional act forgery,
Speaker 6: or any criminal or illegal, intentional, willful, reckless, negligent, or
Speaker 6: want an act committed by you or any authorized driver.
Speaker 6: Loss resulting from war, whether or not declared, invasion, civil war, insurrection, rebellion, revolution,
Speaker 6: civil commotion, disturbance, riot, or action taken by any governmental
Speaker 6: authority in dealing with such.
Speaker 4: Now, after John put that together for me during the break,
Speaker 4: he found what another twenty things they don't cover.
Speaker 5: I mean those were just the important ones.
Speaker 4: Yeah, we just listened the one of course, because the
Speaker 4: Trump insurrection. So I guess if you were a January sixth,
Speaker 4: could happen. Yeah, it could happen. Now, I don't understand
Speaker 4: the Civil war one. I guess if we break out
Speaker 4: in the Civil war again, then no coverage.
Speaker 6: You really have to distinguish between invasion, civil war, insurrection, rebellion, revolution,
Speaker 6: and civil commotion, and those are all slightly different.
Speaker 4: And I can tell you this if you're calling up
Speaker 4: trying to get your car covered by GAP during any of.
Speaker 6: Those things you're having a debate about whether it was
Speaker 6: revolution or civil commotion.
Speaker 4: You know, I don't even know like how they do these,
Speaker 4: but the first ones, let's go right to the fact
Speaker 4: that I'm gonna ask Brian Burn some questions. But really
Speaker 4: the first one is if you do anything wrong. I mean,
Speaker 4: basically it alludes to if you run a stop sign,
Speaker 4: you have no coverage.
Speaker 6: Well, I mean, listen, here's the deal about GAP insurance.
Speaker 6: They write this stuff with the hope that should anything happen,
Speaker 6: they never have to pay. I mean, they didn't set
Speaker 6: out to put this policy in effect so that they
Speaker 6: can pay out any.
Speaker 4: Type don't have to make money. Yeah, and so.
Speaker 6: They've tried to exclude. Now, let's just be honest about
Speaker 6: what we're dealing with. We had an unlicensed driver that
Speaker 6: wasn't supposed to be out there, that committed criminal quote
Speaker 6: unquote acts that he was charged with by causing this accident.
Speaker 6: And so in that first line where you talk about
Speaker 6: you know that he was he committed illegal acts, he
Speaker 6: committed negligence. I mean, they've got the grounds to deny
Speaker 6: this lady the coverage that she bought and paid for
Speaker 6: multiple reasons unless she was completely not at fault for
Speaker 6: the accident.
Speaker 5: Okay.
Speaker 6: And then when I say less she, I mean she
Speaker 6: or any authorized driver, which this kid was. Yeah, okay,
Speaker 6: unless she's completely without fault. I read this contract to
Speaker 6: mean that they have no liability. Well let me let
Speaker 6: me let's go to this.
Speaker 4: When you talk about permissible, she's saying he didn't have permission,
Speaker 4: But we asked her, has he driven the car before?
Speaker 4: And Michelle, you're there, you said yes, he has so
Speaker 4: explain to people, John, why even if he borrowed it
Speaker 4: later right that it would be there was permission.
Speaker 6: So we deal with this sometimes where you know, we
Speaker 6: we get into whether or not somebody is a permissive driver,
Speaker 6: and if they're a permissive driver, then the coverage of
Speaker 6: the owner is going to apply to the permissive driver.
Speaker 6: In some Saints it's not like that, and they go
Speaker 6: to their own insurance first, but in Colorado we we default.
Speaker 5: To the owner's insurance.
Speaker 6: So the rule in Colorado is basically, if you've ever
Speaker 6: been a permissive driver, you're always a permissive driver.
Speaker 4: But in this case, the kid did he I just
Speaker 4: really want to go down this. I mean, he broke
Speaker 4: every other rule to every rule but just on this one.
Speaker 4: If if he he never drove the car with a license,
Speaker 4: he drove it with who, your your daughter or somebody Michelle, Yes,
Speaker 4: he's drove with my daughter.
Speaker 18: She is a driver's bcen. She just have a driver's bycense.
Speaker 18: And I also wanted to say that that day he
Speaker 18: took my car, I was in the shower, right, I
Speaker 18: didn't even know.
Speaker 4: I understand you had to you he might as well
Speaker 4: stole the car.
Speaker 6: But let's let's just say that the roles were reversed
Speaker 6: and and he wasn't at fault for the accident. And
Speaker 6: you would say, so what if he doesn't have a license.
Speaker 6: The other person was was at fault. They should be
Speaker 6: responsible for paying it. And we're not going to let
Speaker 6: him get out by saying he didn't have a license. Okay,
Speaker 6: So it's good for the goose, it's good for the gander.
Speaker 6: I'm okay with the fact that he's a permissive driver.
Speaker 6: My whole point is, under this contract, I think they
Speaker 6: can look at two or three of these provisions and
Speaker 6: say this gives us the legal out.
Speaker 4: Does it not have it if you break the law?
Speaker 6: Yeah, if you're negligent, Well, hell, that's the definition of
Speaker 6: being at fault for any.
Speaker 4: Act wear in someone run a stop sign if you're negligent.
Speaker 4: Think about that. So basically what it comes down to.
Speaker 4: And I want you to keep holding on, Michelle, hold
Speaker 4: on now. I want to bring up Brian Burns. Brian,
Speaker 4: real quick, I want you to listen to this. I
Speaker 4: know you heard it, but I got to play it again. Dragon.
Speaker 4: Would you hit that again?
Speaker 6: Total loss resulting from DWI dui or any intentional act forgery,
Speaker 6: or any criminal or illegal, intentional, willful, reckless, negligent or
Speaker 6: want an act committed by you or any authorized driver.
Speaker 6: Loss resulting from war, whether or not declared invasion, civil war, insurrection, rebellion, revolutions,
Speaker 6: civil commotion, disturbance, riot, or action. Take it by inner
Speaker 6: governmental authority in dealing with.
Speaker 4: Such So, Brian, simple question, you know. And by the way,
Speaker 4: he found another paragraph of things like that that we
Speaker 4: didn't have time to get on there. I mean, is
Speaker 4: gap insurance just one hundred percent a joke? Or is
Speaker 4: there some companies that actually sell you gap insurance where
Speaker 4: this particular thing would be covered or are all of
Speaker 4: them only covering like this one it appears to do.
Speaker 4: Is if you get hit by somebody else and you
Speaker 4: have no negligence at all. It literally says if you're negligent,
Speaker 4: they haven't out.
Speaker 15: Yeah, I Suzanne sent me over the actual contract, so
Speaker 15: I read that. First off. I'm shocked that it's great radio.
Speaker 15: If John just wants to read every single exclusion on there,
Speaker 15: it'd be really interesting to hear.
Speaker 4: Well, I'm going to have them start doing voiceovers for
Speaker 4: our investment companies.
Speaker 15: No, I will tell you. I obviously all the insurance
Speaker 15: companies offer some sort of loan or lease gap. I
Speaker 15: pulled one up just at random to look. There's not
Speaker 15: even close to the number of exclusions listed. I've never
Speaker 15: seen one where it has an exclusion for basically, if
Speaker 15: you're at fault in an accident, they're not going.
Speaker 1: To cover it.
Speaker 4: That's exactly.
Speaker 5: It is exactly.
Speaker 15: I've never seen that. I will tell you on the
Speaker 15: flip side, just to be fair, Well.
Speaker 4: Hold on, hold on, Brian, I want to I want
Speaker 4: John to tell you something to go to the rust
Speaker 4: and stuff. Wasn't that on there?
Speaker 5: Oh?
Speaker 21: Well, I mean that's they started talking about the total
Speaker 21: loss caused by the following wear and tear gradual deterioration
Speaker 21: obsolescent rust, corrosion, latent defects, inherent failures, freezing, overheating, you know, nuclear.
Speaker 11: I mean, everything is an inherent failure, that's anything.
Speaker 17: Yeah, Chevrolet, Well, I'll tell you that a loaner least
Speaker 17: is going to follow the language of an auto policy,
Speaker 17: and auto policies are.
Speaker 15: Going to exclude wear and tear. In general. You're not
Speaker 15: going to see any auto policy cover you for that
Speaker 15: kind of damage or mechanical or anything like that. So
Speaker 15: the loaner lease gap coverage would follow suit.
Speaker 4: Yeah, but the only reason this cover, really, the only
Speaker 4: reason gap is there, is to help you pay the
Speaker 4: loan off.
Speaker 5: It's really just for accidents.
Speaker 6: Nobody cares about all that other war and commissioner cares.
Speaker 6: We're just talking accidents. But I've never personally seen one
Speaker 6: that excludes an accident that you were at full time.
Speaker 4: Either, So you don't have the ones you sell. Basically,
Speaker 4: if you run into a rock and it gets totaled,
Speaker 4: you're going to get your gap insurance of course.
Speaker 15: Now, but what I was trying to go with being fair,
Speaker 15: this policy, as far as I could read, would actually
Speaker 15: cover the carryover that she had on the loan, and
Speaker 15: most loaner lease gaps will not do that.
Speaker 4: Yeah, but it doesn't cover anything.
Speaker 6: Basically, it covers up to one hundred and fifty percent
Speaker 6: of the basically the MSR at this at the time
Speaker 6: of the sale, which is great. But and it doesn't
Speaker 6: even have a sliding scale, which is great. But if
Speaker 6: they don't cover it because of your negligence, then who
Speaker 6: cares about that?
Speaker 1: Agree with you?
Speaker 5: Yeah?
Speaker 4: And they never for people listening out there, they never
Speaker 4: ever cover the mop and glow. You buy a four
Speaker 4: thousand dollars service policy like she did you buy you know,
Speaker 4: two hundred dollars windshield and five hundred dollars key and
Speaker 4: undercoating and all that other crap. Uh, none of that's
Speaker 4: covered zero. That's crazy, Brian. I've just never seen one
Speaker 4: that there's no coverage. So Michelle, I'm hoping you understand
Speaker 4: where you sit, you have no coverage. Yeah, it sucks,
Speaker 4: doesn't it?
Speaker 18: It really does? Because I post full time. I thought
Speaker 18: I got full coverage insurance. I had the gap that
Speaker 18: get you made it sound like gaps like for sure,
Speaker 18: like something you I should get and four nesting pretty much.
Speaker 16: I guess market shucks because she went through all the
Speaker 16: steps to cover her ass and cover her I know
Speaker 16: she's totally screwed.
Speaker 9: They slim Flammer and Michelle.
Speaker 4: I'm gonna give you some advice, and it's real world advice.
Speaker 4: You now owe eight thousand dollars on a vehicle you
Speaker 4: don't have, and you have zero money to go towards
Speaker 4: a vehicle, right right right, there's gonna be places out
Speaker 4: there that are gonna turn that into negative equity. They're
Speaker 4: gonna sell you a car for ten thousand dollars more
Speaker 4: than what that car's worth. Okay, because you really have
Speaker 4: no money, So you're you're gonna walk into something very
Speaker 4: high interest rate, very high overpriced. And the reason I
Speaker 4: know what's gonna happen because I saw what you paid
Speaker 4: for this one. I mean, you're you're your prime for picking.
Speaker 4: You gotta like you gotta get I don't know. I
Speaker 4: mean you probably just need help negotiating on the vehicle.
Speaker 4: Do you have actual money you can put down on
Speaker 4: a vehicle?
Speaker 1: Now? Yes, I do.
Speaker 18: I mean I've gotten another one.
Speaker 4: Oh good, what did you end up getting?
Speaker 18: I got to do Dodge Drango twenty twenty five. That's
Speaker 18: when needs dot or so they needed a vehicle. So
Speaker 18: I got that vehicle and it's fine for now. I'm
Speaker 18: just as upset about the whole issuing.
Speaker 4: No, you know what sucks man, that dealership. In my opinion,
Speaker 4: did you wrong? Did you wrong big time? Because I've
Speaker 4: been in those rooms. We've all been in those closing rooms.
Speaker 4: It's like it's like Thunderdome. I mean, really, you show up,
Speaker 4: you go in there and they're like, here's a sign here.
Speaker 4: Oh and you need this. I mean by the time
Speaker 4: you're saying, they just wear you down. At some point
Speaker 4: they want to sell you something or else. The closer
Speaker 4: isn't making his money and he's not going to have
Speaker 4: a job. The whole thing is set up to be
Speaker 4: a pressure machine, one hundred percent of pressure machine, and
Speaker 4: that's what happens. They lie to you. Now, Now, you
Speaker 4: should have read that policy and saw that you would
Speaker 4: have no coverage for everything we read plus a lot more.
Speaker 4: But you didn't. So that's what they can hang their
Speaker 4: hat on. But I realized the guy or the gal
Speaker 4: on the other side of the desk was like, oh,
Speaker 4: you definitely need that. If you don't have gap coverage
Speaker 4: and anything ever happens, you know it could ruin your
Speaker 4: life and blah blah blah. Dmitri, Hey, Mark.
Speaker 11: I looked up the you know, I looked up the
Speaker 11: retail value of this car in cars dot com with
Speaker 11: the updated mileage of one hundred ten thousand miles, and
Speaker 11: it's still about fifteen thousand bucks. Okay, I want to
Speaker 11: do one Courchelle should should try to get some more
Speaker 11: money from her primary insurance company, so Brian.
Speaker 4: That goes back to Brian. So, because that's her insurance company,
Speaker 4: they paid the loan off to the tune of roughly
Speaker 4: ten thousand. She still has eight. Can she go back
Speaker 4: and ask for more?
Speaker 15: Yeah? So that's where I'm sorry to meet you. I
Speaker 15: was thinking the exact same thing as him. Aside from
Speaker 15: the terrible gap policy, which I agree with you, I'm
Speaker 15: not thinking that ten thousand dollars was a fair subtle ye.
Speaker 6: It was actually like twelve to be just to be fair,
Speaker 6: and twelve I think was a total on that.
Speaker 4: Let's do Suzanne. Hold on, Brian, let me take this.
Speaker 4: Can you still hang a second?
Speaker 13: Sure?
Speaker 4: Yeah, hold on, let me get everybody on hold here.
Speaker 4: I would like to get a real value of that
Speaker 4: vehicle and no offense there, but I've got a guy,
Speaker 4: that's all he does for a living, and I want
Speaker 4: to see it for five hundred bucks because that's what
Speaker 4: they charge at petty details if they would go into
Speaker 4: the appraisal clause or if it's not even worth it.
Speaker 4: I mean, I just don't.
Speaker 6: Even if you pick up a couple grand, it's still
Speaker 6: huge for her.
Speaker 4: So it's total BS. So that they sold her that
Speaker 4: gap policy, you know, out of that five hundred bucks,
Speaker 4: I bet you, hey, Brian, real quick. I mean, I'm
Speaker 4: going to get killed by dragon. But listen, when they
Speaker 4: sell a policy like that, I think at cost her
Speaker 4: what was it, John five and a quarter? It was
Speaker 4: five hundred and thirty bucks at thirteen point two percent interest. Yeah,
Speaker 4: that's true. But let's take let's just take the price
Speaker 4: of the policy. I mean, really, Brian, how much do
Speaker 4: they make off that? What do you think the dealer
Speaker 4: shade makes at least?
Speaker 15: Yeah, I would say I would agree with that. I
Speaker 15: would think that would be well, I'm just saying even
Speaker 15: the guy that's the finance person is making money off
Speaker 15: of that. It's those extras at the end, in my opinion,
Speaker 15: are a terrible value.
Speaker 4: Oh my god, you're paying like John just said, you're
Speaker 4: paying fourteen percent interest or whatever the interest rates on every.
Speaker 1: Bit of it.
Speaker 15: Yep.
Speaker 4: And honestly, when they have like zero percent interest, like
Speaker 4: through Chevy or a Honda still paying. You still pay
Speaker 4: interest on that stuff if you roll it in. But anyhow,
Speaker 4: hold on, Brian, hold on, hold on. This is an
Speaker 4: important conversation for people. And then Tarzan, Now wait a minute, Suzanne,
Speaker 4: is that really someone's name?
Speaker 16: I I'm sure I heard him right. You know my
Speaker 16: ears are a little free of.
Speaker 4: Course for title company. We've got a great uh, it
Speaker 4: won't be able to help him. We've got a great attorney.
Speaker 16: And then Marc guess what what that scam guy James
Speaker 16: Oh from.
Speaker 4: This morning just saw call her back? Hold on, Okay,
Speaker 4: did something happen?
Speaker 16: Then he called the call back after we hung up.
Speaker 4: Ooh, that's gonna be juicy. Back on, that's gonna be juicy.
Speaker 4: We'll recap.
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Speaker 9: You don't pay a cent until you're content.
Speaker 8: Time for an insurance check up, free no obligation comparison
Speaker 8: call Compass Insurance paying too much your coverage at dozens
Speaker 8: of insurance companies. Find out now three oh three seven
Speaker 8: seven to one help. You'll think you're his only customer
Speaker 8: when you choose Frank durand the real estate man dot
Speaker 8: com to list your home with Remax Alliance three oh
Speaker 8: three nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five. We got a couple lines open three oh
Speaker 4: three seven one three eight two five five, Susanne, I
Speaker 4: assume we could not get on Petty details. He's not
Speaker 4: calling back.
Speaker 16: Oh my bad, I got busy. Just do you have
Speaker 16: Brian Burns on though.
Speaker 4: Yeah, try to get him on. What I want to
Speaker 4: figure out is the actual value of her car. I
Speaker 4: want to see if the insurance company paid. He'll be
Speaker 4: able to help me. Let's just see if we can
Speaker 4: get Petty on and then, Brian, I want to thank
Speaker 4: you for coming on. And I'm glad your gap insurance.
Speaker 4: I was going to raise a little hell with you
Speaker 4: if all the policies were like that. So I was
Speaker 4: really glad hearing that the policies you sell, you know,
Speaker 4: this particular case might have not been covered because the
Speaker 4: kid you know, borrowed the car without permission and some
Speaker 4: other stuff, but generally speaking, your policies, your gap policies,
Speaker 4: you guys sell would cover if you're at fault.
Speaker 15: Of course. Yeah, that that is a crazy clause that
Speaker 15: I have not seen before.
Speaker 4: What's the worst what's the most egregious out you have seen?
Speaker 4: Not necessarily on gap, but like I don't know, on
Speaker 4: the homeowners. Have you seen one that you personally thought
Speaker 4: was horrible and there was nothing you could do about
Speaker 4: it and it was a big dollar amount.
Speaker 15: I mean, even like the one that you know, specifically yours.
Speaker 15: Whenever I've seen more than one of those where there's
Speaker 15: a flood endorsement on a policy.
Speaker 4: Yeah, and then they don't pay.
Speaker 15: It, declined it couldn't They say it was not flood
Speaker 15: even though it's water coming in that that's a pretty
Speaker 15: obvious one that I think is just a ridiculous argument.
Speaker 4: Yeah, but I got it paid. I had to. I
Speaker 4: had to get Matt involved, but he got me paid.
Speaker 4: So listen to this, John, I had safe co. I've
Speaker 4: got just the best insurance you can buy, and then
Speaker 4: I add the flood on it. You know, the flood's cheap.
Speaker 4: I mean, the chances of me flooding are very little.
Speaker 4: So what happened is it was summer and hailstorm hal season.
Speaker 4: It piled up on my deck, which is a cement patio,
Speaker 4: but it's off the air, and we add about three
Speaker 4: feet of hail up against my glass sliding door going
Speaker 4: into my house. We were out of town in our RV.
Speaker 4: We get a video from my daughter who showed up
Speaker 4: the next day. Our entire kitchen floor, all of our
Speaker 4: hardwood was damaged because it was so much water because
Speaker 4: it was melting as quick as it was coming down
Speaker 4: ran into the house. So I was like, I called
Speaker 4: up Brian. I said, there was no way I would
Speaker 4: ever thought I would have used that two hundred and
Speaker 4: fifty dollars flood rider or whatever it was they said.
Speaker 5: They said it wasn't covered because.
Speaker 4: They said it wasn't a flood.
Speaker 5: It came from the sky.
Speaker 4: Yeah, because they how they defined a flood. It could
Speaker 4: come from the sky, but it had to come in
Speaker 4: on the ground.
Speaker 6: But there's like a distinction between groundwater and the rain
Speaker 6: or hail or whatever. I mean, that's kind of like
Speaker 6: down in you know, the hurricane zones. I mean, everybody
Speaker 6: has wind homeowners and flood and flood and they all
Speaker 6: point fingers at each other. Nobody ever just said yep,
Speaker 6: that's our loss. So I call up Matt with Paragon.
Speaker 4: He's a public adjuster, and he comes out and well, actually,
Speaker 4: I send him the policy over and then send him
Speaker 4: the video. He goes, you're covered, and I'm like, he goes, listen,
Speaker 4: I'll just get involved, get it done. So he demanded
Speaker 4: an adjuster, came out. The adjuster came out and agreed
Speaker 4: to it. They took they took fault, and I said, well,
Speaker 4: how come, how come we had to bring it to
Speaker 4: this level? He goes. The funny part is they know
Speaker 4: this and it happens a lot. Yeah, they might have
Speaker 4: had an out in there, if you read it, they
Speaker 4: might have had an out right. But he goes, you
Speaker 4: get an attorney involved, and they know this because they
Speaker 4: already know you're the kind of guy who's gonna lose. Attorney.
Speaker 4: They're gonna lose because they're gonna get in front of
Speaker 4: the jury and go, here's the guy that bought every
Speaker 4: rider they have. He had the best insurance out there,
Speaker 4: and he had a flood and he bought flood insurance.
Speaker 4: I mean, everybody's gonna go for it. But isn't it crazy, Brian,
Speaker 4: He came down to that.
Speaker 1: It is.
Speaker 20: It is.
Speaker 15: I was gonna tell you also, I did do I
Speaker 15: know you're going to get your guy on that will
Speaker 15: have way better you know, knowledge on the value. I
Speaker 15: did run that ven number because it's on the contract
Speaker 15: there would again, average value is somewhere between twelve and fourteen,
Speaker 15: is what I see when John would they.
Speaker 6: Give them six with tax, so they give them the
Speaker 6: lower Yeah, I don't know that they did or all
Speaker 6: that wrong on the value. The ultimate insult here is
Speaker 6: the lack of GAP doing what she intended for it
Speaker 6: to do when she bought it transparency, and there was none.
Speaker 6: That's the real tragedy here, if you will. Her insurance
Speaker 6: did exactly what they're supposed to do. Maybe they were
Speaker 6: off by five hundred or seven hundred dollars or something, Yeah,
Speaker 6: but the reality is they weren't off by you know,
Speaker 6: six or seven grand I really hope.
Speaker 4: This is a learning lesson for people out there. I
Speaker 4: learned something today on that gap. I never I don't
Speaker 4: have GAP insurance on any of her vehicles, but I
Speaker 4: never assumed for a second that if I wrecked it,
Speaker 4: there was no coverage.
Speaker 6: Well, I only know that because every time a client
Speaker 6: of mine has gap, it seems to be a fight
Speaker 6: to get coverage. And sometimes they do and sometimes they don't.
Speaker 6: But it's always getting into the fine language of the
Speaker 6: contract every single time. It's like, all right, break out
Speaker 6: the contract, let's get into the exclusion.
Speaker 4: As an attorney, Brian, just hang on a second, and
Speaker 4: I'll make sure to give your number out for helping
Speaker 4: us and all that. But as a matter of a contract,
Speaker 4: look at people that buy a house. I mean, how
Speaker 4: many people read through those closing documents just simply doesn't happen.
Speaker 4: So I guess as an attorney, if someone threw in
Speaker 4: something just crazy. Real estate's a little different, but you know,
Speaker 4: throw in something at the end, like you know, and
Speaker 4: you'll work for me for ten years for free and
Speaker 4: it's a car purchase, I mean something like that. At
Speaker 4: what point, at what point is the contract just absurd
Speaker 4: and it doesn't matter what's in there, it's just absurd
Speaker 4: or do they just take the absurdity out? Most of them?
Speaker 5: Most yeah, absolutely, most of them.
Speaker 4: Let me throw this in if that gap contract literally
Speaker 4: said in there by the way, everything's excluded, Like the
Speaker 4: last Comma was everything.
Speaker 5: And anything else that could possibly happen.
Speaker 4: To anything you could think of.
Speaker 6: Yeah, I mean most contracts have some clause in there
Speaker 6: that says, look, if some part of this is determined
Speaker 6: to be illegal, then the rest of them are still
Speaker 6: going to apply in full forces if the other one
Speaker 6: never existed. God, I don't know that this one does,
Speaker 6: but most do. But you know, it's it. I hate
Speaker 6: to say it because you don't have time. I understand
Speaker 6: when you're sitting there and they're throwing documents and documents
Speaker 6: and documents and sign and sign here, you just get
Speaker 6: tired and you just sign and you just you need
Speaker 6: gap insurance. It's really important. You got to have it
Speaker 6: signed here.
Speaker 4: Well, you another thing. You don't buy one damn thing
Speaker 4: of it, and I guarantee you go home and talk
Speaker 4: to someone and want to buy all that stuff. After
Speaker 4: the they're gonna let you buy it, right Yeah, They're
Speaker 4: gonna tell you right there. Oh no, you got to
Speaker 4: buy it now. There is no way you can't go
Speaker 4: find good gap coverage. You can't find a service plan.
Speaker 6: But the problem is most of the people that most
Speaker 6: need that coverage have.
Speaker 5: To finance every bit of it in yeah, I know,
Speaker 5: and so.
Speaker 6: That's that's the people that are the most subject to
Speaker 6: being victimized are the people that need it the most.
Speaker 4: And that's who they're targeting. Yes, all right, Hey, by
Speaker 4: the way, everybody out there, Brian Burns Compass Insurance. Listen.
Speaker 4: I have used Brian in the Gang of Compass, Tom has.
Speaker 4: We all have for so long it's crazy. They'll shop
Speaker 4: every year for you. If you're with Progressive this year,
Speaker 4: they'll check all the other companies to make sure that's
Speaker 4: right for you. Young drivers, you have a sixteen year
Speaker 4: old getting ready to get their license, call Compass. They
Speaker 4: have got people that specialize in that. You own a business,
Speaker 4: a shop like I did, You have employees, you have
Speaker 4: workmen's cop These guys have it all. Compass Insurance three
Speaker 4: oh three nine nine six nine thousand, Tarzan and Jim.
Speaker 4: I can't wait to him hear from Jim. We had
Speaker 4: Jim Scanner or Scammer on the phone with us this morning.
Speaker 4: He was on and said Jim was trying to screw him.
Speaker 4: Of course we know it wasn't Jim. It was James
Speaker 4: a scammer. But after we hung up on the guy,
Speaker 4: or after he hung up on his James called Jim back.
Speaker 4: I wonder if he threatened him. And I'm gonna tell
Speaker 4: you guys about something that happened in Colorado Springs to
Speaker 4: a couple that went off on a scammer.
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Speaker 8: Time for an insurance check up free, no obligation. In comparison,
Speaker 8: call Compass Insurance paying too much your coverage at dozens
Speaker 8: of insurance companies find out now three o three seven
Speaker 8: to seven to one help. You'll think you're his own
Speaker 8: on customer when you choose Frank durand the real estate
Speaker 8: Man dot com to list your home with Remax Alliance
Speaker 8: three oh three nine two zero sixteen twenty two.
Speaker 4: Eight eight eight Heating dot com. That's the name of
Speaker 4: the company. Cindy, Cindy one know who does the forty
Speaker 4: five dollars cleaning? And yes, I'll tell you right now,
Speaker 4: it's one of the best cleanings out there. They tear
Speaker 4: it apart, they get rid of the dirt. You get
Speaker 4: the idea. They don't come out there and go, hey,
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Speaker 4: two five five. Man, we got a ton freaking going on.
Speaker 4: I guess I would like to know, Tarzan, what the
Speaker 4: heck are you referring to with the title company error?
Speaker 12: Hey, Mark, a longtime caller, first time listener, Unlike ninety
Speaker 12: percent of your callers, all get straight to the point.
Speaker 12: I sold a house just last week, okay, and it
Speaker 12: closed on Friday. I get an email from the title
Speaker 12: company and it says your house is closed, but because
Speaker 12: we're after business hours, we cannot transfer funds to your
Speaker 12: bank until Tuesday because Monday was an MLK holiday. Yeah,
Speaker 12: I'm like, okay. So the buyer they give her the keys, okay,
Speaker 12: and she doesn't go in right away on Friday, but
Speaker 12: goes in on Saturday. And because of the cold snap,
Speaker 12: that we've had the furnace went out and the pipes froze. Okay,
Speaker 12: so she panics. So now I'm just thinking I feel
Speaker 12: bad for But from a legal standpoint, in my head,
Speaker 12: we're closed. I mean, this could have happened a week
Speaker 12: from that.
Speaker 4: I don't think it. I don't know why. I don't
Speaker 4: know why you think that. And then I'm gonna let
Speaker 4: John chime in here. But I don't know if it
Speaker 4: matters where the where was the money was the title
Speaker 4: company holding hers?
Speaker 6: Where the money is? The warranty signed? The deal is closed,
Speaker 6: it's a done deal.
Speaker 4: It's over.
Speaker 5: Yeah, congrats, but.
Speaker 4: You she ended up getting paid, right or you ended
Speaker 4: up getting paid this guy and.
Speaker 12: So and so they came back to me on Tuesday
Speaker 12: and said, we're missing an addendum of the five hundred
Speaker 12: dollars earnest money. I told her, don't worry about it.
Speaker 12: You know, you don't have to pay it. So that
Speaker 12: was an addendum to the contract. And so they came
Speaker 12: back on Tuesday and said, hey, that contract wasn't valid
Speaker 12: because we never got that addenda.
Speaker 4: What's the title company saying, forget about the forget about them?
Speaker 12: Okay, Well, so they said that we closed on Friday
Speaker 12: at four thirty pm, and I would have the funds
Speaker 12: transferred to my bank account on Tuesday.
Speaker 4: And here we are Thursday, and you still don't have them.
Speaker 12: And then they emailed me back and said, hey, that
Speaker 12: contract doesn't work because we didn't get that addendum in time.
Speaker 12: And to me, it's like, well.
Speaker 5: Who sent that email? The title company?
Speaker 20: Yeah?
Speaker 12: Who Yeah, the title company?
Speaker 1: And then so.
Speaker 4: Who was the title company? Tarzan.
Speaker 12: So this is in western Nebraska, about three hours in
Speaker 12: north of here. It's called Koonsman Title Company.
Speaker 4: I have heard Listen, John, I know I know where
Speaker 4: you're coming from on it. And I'm going to remind
Speaker 4: you real quick of something I had a friend this
Speaker 4: happened to kind of it's a lot different, but it
Speaker 4: had to do with that attorney that got in big
Speaker 4: trouble here. You happened to know you.
Speaker 6: Weren't happening to carry the paper on that deal, were you?
Speaker 5: Oh?
Speaker 4: Good call.
Speaker 6: This wasn't like an installment land contract or an owner
Speaker 6: finance thing, was it, Tarzan?
Speaker 1: No?
Speaker 12: This was all she had her finances from the bank
Speaker 12: ready to go. And then I just got an email
Speaker 12: on Tuesday. It says, Hey, the buyer's panicking. Now we
Speaker 12: get pulling out of the contract.
Speaker 6: I don't think you can't pull out of the contract.
Speaker 6: It's closed, the warranty date has been signed, the loan funded.
Speaker 6: Even if there was a defect in the contract, I
Speaker 6: can't imagine that that would unravel the deal right now.
Speaker 6: I you know, any defect in that contract would be.
Speaker 4: Yeah, but you might have to bring an action. I mean,
Speaker 4: it sounds like they're simply not paying them.
Speaker 6: Well, I think that if somebody needs to start talking
Speaker 6: to their own an.
Speaker 4: What Brad O'Brien's got to say, Barry, what do you you've purchased?
Speaker 4: How many homes?
Speaker 20: Yeah? Yeah, you know hundreds.
Speaker 4: Has anything like this happened? I mean, what's your thoughts?
Speaker 20: I know what happens once in a while. Well, my
Speaker 20: second thought is, where the heck are the real estate
Speaker 20: agents involved in here to be solving a problem that
Speaker 20: they apparently caused because some five hundred dollars item didn't
Speaker 20: get indended in time.
Speaker 5: To that however for earnest money.
Speaker 20: However, so that's go ahead, Tysan, are the agents helping you?
Speaker 12: Neither the buyer nor seller had real estate agents, so.
Speaker 4: It was just a title company. Well that's not a
Speaker 4: smart thing.
Speaker 20: Well that takes me to the first issue is the
Speaker 20: title company. So what are they saying today?
Speaker 4: Are they simply telling you for real, it's just not
Speaker 4: a valid contract.
Speaker 12: Here, I'll read you. I'll read you the email.
Speaker 1: I got yesterday.
Speaker 12: It's real short.
Speaker 4: Now do me a favor. Forward it to us right now?
Speaker 5: Can you do that?
Speaker 4: H Yeah, hold on, hold on, I'm going to put
Speaker 4: you on hold. I'm behind forward it to help Susanna.
Speaker 4: I'll tell you where actually, yeah, tell where, Suzanne. I
Speaker 4: want to see that. That's absolutely crazy. Hold on Berry,
Speaker 4: you can say it.
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Speaker 8: In comparison, call Compass Insurance paying too much your coverage
Speaker 8: at dozens of insurance companies find out now three oh
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Speaker 8: only customer when you choose Frank durand the real estate
Speaker 8: Man dot com to list your home with Remax Alliance
Speaker 8: three oh three nine two zero sixteen twenty two.
Speaker 2: Rid you need so you don't have run in as
Speaker 2: sass as we can. Shoot's gonna help.
Speaker 3: Come, man, this is the Troubleshooter Show.
Speaker 4: No, Tom Martinez. You know we're gonna put We're gonna
Speaker 4: add some notches to our belt here pretty quick. I
Speaker 4: have to tell you we're over three hundred million dollars
Speaker 4: in cash, merchandise exchanges and refunds, and we have a
Speaker 4: case right now. We're working behind the scenes. It's crazy.
Speaker 4: It is absolutely crazy. But let me digress for a second.
Speaker 4: It's the Troubleshooter Show. Three oh three, seven to one,
Speaker 4: three eight, two, five five. You've been ripped off? You
Speaker 4: got any problem? Contractor? We got two lines open. We've
Speaker 4: done a ton of stuff today, but this one, this
Speaker 4: one's crazy. So listen to this. I can't believe this.
Speaker 4: Tarzan calls in. I got to ask him some you
Speaker 4: just go buy Tarzan. I assume the name I see
Speaker 4: in that emails you right, yes, yes, yeah, which is fine.
Speaker 4: I don't care about that. I just want to make
Speaker 4: sure that wasn't to somebody else. So Tarzan closes on
Speaker 4: a house Friday at around what four thirty or before that?
Speaker 4: You close, it appears they leave, it's done. It's over.
Speaker 4: The title company emails them saying that they can't transfer
Speaker 4: the funds until Tuesday. It's passed. The wire cutoff. That
Speaker 4: happens all the time, and the next business day or
Speaker 4: the next wire day is MLK. It's a national holiday.
Speaker 4: This is all makes perfect sense. In fact, a lot
Speaker 4: of us have been there, so the funds won't be there.
Speaker 4: But I want everybody to understand, those funds are at
Speaker 4: the title company right now. They're not at the lenders.
Speaker 4: They're at the title company. The title company has all
Speaker 4: the documents signed. The title company has the money. The
Speaker 4: only thing left to do is dish out the money.
Speaker 4: Generally most will go to the seller and then some
Speaker 4: might go to a real estate agent something like that.
Speaker 4: But other than that, it's it. The title company did
Speaker 4: its job. Then what they email them yesterday? John, go
Speaker 4: ahead read read what the woman Wendy from the title
Speaker 4: company emailed our caller and Kelly, who I is?
Speaker 13: That?
Speaker 4: Is that the buyer's broker? I assume I don't know
Speaker 4: who Kelly is.
Speaker 12: No, No, so Kelly is. She's a real estate agent
Speaker 12: in another town in Nebraska. Me and her are good friends.
Speaker 12: So I sold the house for sell by owner. But
Speaker 12: when it came down to the paperwork, I paid her
Speaker 12: a flat feed. I love helped me out to get it,
Speaker 12: get it through.
Speaker 6: She's hopefully got another, you know, insurance policy that we
Speaker 6: can rope into this thing.
Speaker 4: So, but John, this is crazy. So I really I
Speaker 4: want you to You don't have to read it verbatim,
Speaker 4: but that first sentence says a lot.
Speaker 5: Yeah.
Speaker 6: I wanted to touch base with you both to let
Speaker 6: you know that the buyer, the buyer's lender, is stating
Speaker 6: that this closing is being rescinded and they are requiring
Speaker 6: that I wire.
Speaker 5: The funds back to them.
Speaker 6: I wanted to make sure you knew that you know
Speaker 6: that this was going on and she is not purchasing
Speaker 6: the house. If she wants to move forward, she'll have
Speaker 6: to start all over again. And let me know if
Speaker 6: you have any questions.
Speaker 4: Let me know if you have any questions for coming.
Speaker 5: I can think of a few, I.
Speaker 4: Could think of one hundred. I have got something very
Speaker 4: important to ask you though. Did you respond to this,
Speaker 4: and if so, what did you respond in writing to her?
Speaker 1: Did not respond? Good?
Speaker 4: Good, dear? I have never can you imagine, John, you
Speaker 4: go in you sell a house, or buy a house,
Speaker 4: you close three days later they want to rescind. That
Speaker 4: would literally turn our entire our entire buying and selling
Speaker 4: of property, not just in Colorado, but in the entire
Speaker 4: country well up, stub down.
Speaker 6: Absolutely. So let's just play this out. This guy had
Speaker 6: no right to go back in their property and do anything.
Speaker 6: I mean, this deal was done and over with. If
Speaker 6: he went in there and forgot something, they could charge
Speaker 6: him with trespassing. Okay, if she happened to be there
Speaker 6: and he walked in the front door, I mean that's
Speaker 6: a problem. He had no right to be on the
Speaker 6: so he had no ability to protect it or anything else.
Speaker 6: And this was a done deal. You didn't know he
Speaker 6: had signed the warranty deed, the loan had been funded.
Speaker 6: They had the money, as evidenced by the letter from
Speaker 6: the title company saying I've got to send it back,
Speaker 6: which which implies that they have it. So this is
Speaker 6: a done deal. I don't think that title company has
Speaker 6: any authority to wire that money to anybody other than
Speaker 6: the cellar, which is the which is the instructions that
Speaker 6: he signed in his closing to send me the money
Speaker 6: by wire or whatever method.
Speaker 4: And here's what happened for people just joining in. The
Speaker 4: reason this happened is, well, I'll let the caller tell it.
Speaker 4: She bought the house, and what happened? You closed, and
Speaker 4: what happened Tarzan?
Speaker 12: So she they gave her the keys, congratulations, all that crap.
Speaker 12: And so she goes in the house again we had,
Speaker 12: you know, everybody had that cold snap yep, and realizes
Speaker 12: the furnaces out and the temperature in the house is
Speaker 12: like twenty five degrees and the pipes have frozen, which
Speaker 12: really is not big of a deal because the water
Speaker 12: was turned off anyway, so it's just the lingering water
Speaker 12: that's in the pipes that that froze. But she's kind
Speaker 12: of a panicky buyer, and so she calls me freaking out,
Speaker 12: you know, because again we don't have realtors. So we
Speaker 12: talked to each other. I'm like, you just got to relax,
Speaker 12: we gotta get we'll find out what the damage is
Speaker 12: and we'll go from there. So in a period of
Speaker 12: a forty eight hour time, she panicked, freaked out, and
Speaker 12: then backed out.
Speaker 16: Do you know what the damage is? How much?
Speaker 12: So far it's thirteen hundred dollars to fix the furnace,
Speaker 12: and that should be happening today and then we eat
Speaker 12: the house back up so we can get the pipe.
Speaker 4: Was there an inspection? Did she do?
Speaker 12: And they had they had an inspection on the front.
Speaker 5: It's her furnace, and then they had yeah, oh yeah,
Speaker 5: I mean repairs.
Speaker 1: Are you well?
Speaker 12: I mean, what am I gonna do?
Speaker 1: You're going to.
Speaker 20: Tell her good luck?
Speaker 4: Yeah?
Speaker 12: Well, I mean that's why I'm calling you guys.
Speaker 4: Yeah, this is crazy. I have never heard of a
Speaker 4: closing or a title company that would do it. In fact, Okay,
Speaker 4: I do want to do this, Suzanne, get Frank duran on.
Speaker 4: That guy has closed on more houses and I mean
Speaker 4: I don't even know how many. He closes more houses
Speaker 4: in one month than most realtors do in a year.
Speaker 4: But John, you're in the same boat. I'm not saying
Speaker 4: you bought anywhere near that amount or is bear Yeah,
Speaker 4: but you've done a ton of deals and you're an attorney.
Speaker 4: Once again, the entire reason of hiring and paying a
Speaker 4: title company is for exactly this kind of stuff.
Speaker 5: Yeah, especially if you don't have brokers involved.
Speaker 6: I mean, they're in a unique position because I mean
Speaker 6: they have to document the instructions that they're given, you know,
Speaker 6: for everybody, and this was a done deal. They were
Speaker 6: only waiting to wire out his proceeds. I can't imagine
Speaker 6: how a lender would come back two days later and say,
Speaker 6: we're sending the deal, send us back the money. I
Speaker 6: don't care what happened to the house. The risk of
Speaker 6: law provisions in the contract deal with exactly these kind
Speaker 6: of things. Of course, Mazeur, this is just standard risk
Speaker 6: of lost stuff, and the title had already transferred by
Speaker 6: the time the problem happened in the deal. It's her house,
Speaker 6: it's her problem. Good luck, her insurance. Her lender would
Speaker 6: have required her to have insurance in place. I all acclaim,
Speaker 6: open it up, move on, send me my mind, did
Speaker 6: she Yeah, yep, that's the one that's trying to rescind
Speaker 6: the deal and send the money back.
Speaker 4: Oh no, no, yeah, you're absolutely Tarzan.
Speaker 20: You're in the winner's seat.
Speaker 4: Hey, Dmitri or Tarzan, you have the phone number for
Speaker 4: that woman who wrote you this email?
Speaker 5: Title company lady?
Speaker 4: Yeah, what's her name? Andy Wendy?
Speaker 1: Yeah, let me get a four year real quick.
Speaker 8: Yeah.
Speaker 4: I don't want it on air, Dmitri, Would you do
Speaker 4: me a favor over this break, I'm gonna take it.
Speaker 4: You have Wendy's number, I want Dmitri to call and
Speaker 4: ask her off air. I don't even want to try
Speaker 4: to spooker or anything. I just want to know what
Speaker 4: hell they're saying. I just want to know, like, how
Speaker 4: does please actually you handle it however you want. You're
Speaker 4: damn good at handling, so thank you. The bottom line
Speaker 4: is they don't they I can't see any reason why
Speaker 4: they can send the money to anybody but him. Have
Speaker 4: they already sent it back? Well he doesn't know.
Speaker 12: Okay, So there's there's one There's one thing is where
Speaker 12: so Liz, the chick name Liz did all this on
Speaker 12: the front end, and then when it comes to the
Speaker 12: end end they send it over to Windy. And so
Speaker 12: then they bring up this addendum thing, this five hundred dollars?
Speaker 1: Uh, what do you call that?
Speaker 4: They should have caught that during closing. I don't even
Speaker 4: understand the relevance.
Speaker 18: You know, that's what I thought they'd have it.
Speaker 6: So are they saying that the five hundred was not
Speaker 6: delivered to the title company completing the payment?
Speaker 5: Is that what's going on?
Speaker 12: That's what they're That's what they suggest in the email.
Speaker 6: Who was holding the five hundred? Who was holding the
Speaker 6: five hundred? Was it your friend's trust account?
Speaker 12: You know, I don't know. What do you call that
Speaker 12: fee again?
Speaker 5: Earnest money yeah, earnest money yeah.
Speaker 12: And then I said you don't have to pay that.
Speaker 12: So then they're like, okay, we need a dedendum. And
Speaker 12: then they originally claimed that they didn't have it, but
Speaker 12: then I heard that they got.
Speaker 1: It in time.
Speaker 12: Thus the email saying we've closed on four point thirty
Speaker 12: on Friday.
Speaker 5: I think you get on Tuesday.
Speaker 4: Yeah, And that's how the emails. That's how the emails roll. Man.
Speaker 4: In fact, when they start talking about not receiving the
Speaker 4: five hundred, that's where they start going.
Speaker 13: Oh.
Speaker 4: Also, Monica called me this morning upset about problems she
Speaker 4: discovered with the heat, et cetera. So I told her
Speaker 4: to contact the realtor and work it out. We are
Speaker 4: just the closing company, not a real estate company. Well
Speaker 4: apparently they're not acting that way now in my opinion.
Speaker 5: Yeah, I mean.
Speaker 4: That's the title company.
Speaker 6: Can't decide stuff going on here?
Speaker 4: You understand, to meet what question to ask?
Speaker 12: And then wait one second? And well, I just want
Speaker 12: to tell you this because I don't know if it
Speaker 12: comes into play or not.
Speaker 4: Oh my god, I wait for him to drop the bomb.
Speaker 12: Go ahead, No, no, no, it's not that big of a deal.
Speaker 12: But Wendy's like, you know, we didn't receive She starts
Speaker 12: going down that path and I'm like, well, then why
Speaker 12: did Liz email me and tell me that we're closing it?
Speaker 12: We closed on four point thirty on Friday, and we
Speaker 12: get the funds on Tuesday. And Wendy replies with, yeah,
Speaker 12: she shouldn't have said that.
Speaker 4: Well, it's not even a point of that, because what
Speaker 4: Wendy said was a little different than that she emailed
Speaker 4: you yesterday saying I wanted to touch base with you
Speaker 4: and let you know that Monica's lender is stating that
Speaker 4: they want to rescind the deal. I mean, they're saying
Speaker 4: they want to rescind it and they want their money back. Well,
Speaker 4: they can't do.
Speaker 20: That, do that, hey, John?
Speaker 11: Are we totally sured that the closing was actually completed.
Speaker 6: Only by the email saying close is complete, we're gonna
Speaker 6: wire out your money.
Speaker 5: So I mean, my god, I mean and if she mistakenly.
Speaker 6: Said that, if the guy, I mean, listen, here, there's
Speaker 6: only a couple parts to a real estate transaction, Okay,
Speaker 6: the funding of the loan, the signing of the warranty deed.
Speaker 20: And they gave keys though, and that's important, the keys.
Speaker 20: They gave possession.
Speaker 6: And so I think the critical thing here to keep
Speaker 6: in mind is with that new loan, you can safely
Speaker 6: assume that she had to get insurance in place. That
Speaker 6: it may have just been a binder, but it could
Speaker 6: have also been bought and paid for prior to closing.
Speaker 6: A lot of times insurance companies want that insurance to
Speaker 6: be paid for and in place at the time of
Speaker 6: closing the risk of lost. Provisions in the contract dictate
Speaker 6: what's happened, what happens if something goes down before the closing,
Speaker 6: But as of the moment of closing, that is not
Speaker 6: this seller's responsibility.
Speaker 4: Guys, this is this is good old boys or good
Speaker 4: old gals that know each other. Sure, I would almost
Speaker 4: be assured of it. I mean, it's just an observation.
Speaker 4: It's not fact by any means. But I think the
Speaker 4: realtor or this lady nose the closing company. There's some connection,
Speaker 4: and they're trying to put the screws to this in
Speaker 4: my opinion. Yeah, all right, hold on, man, we're gonna
Speaker 4: make that call. Everybody. Hold tight. Hey, by the way,
Speaker 4: how much money are we talking? I don't remember.
Speaker 12: I think it was one sixty three and a half
Speaker 12: was the sale price of the house.
Speaker 4: All right, hold on?
Speaker 8: You know it's so funny here though, go with a
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Speaker 8: find out now three oh three seven to seven to one.
Speaker 5: Help.
Speaker 8: You'll think you're his only customer when you choose Frank
Speaker 8: durand the real estate Man dot com to list your
Speaker 8: home with Remax Alliance three oh three nine two zero
Speaker 8: sixteen twenty two.
Speaker 4: All right, three oh three seven one three A two
Speaker 4: five five. Dimitri's reaching out to Wendy who is at
Speaker 4: that title company. This one is just so bizarre, so, uh, Tarzan, listen,
Speaker 4: we're working on this and hopefully we get an update
Speaker 4: on it. Uh here in a few minutes, now, Cody,
Speaker 4: you hang on, but Jim Jim's got an interesting one here.
Speaker 4: Jim actually called this morning and gave us some phone
Speaker 4: numbers of a scammer. One of the three scammers was
Speaker 4: James and basically what was he He was the insurance guy.
Speaker 4: He was going to sell you an insurance policy for
Speaker 4: one percent of the seven hundred and fifty thousand that
Speaker 4: you won. In case if there was a problem, was
Speaker 4: that James.
Speaker 13: Cast company Ejamont went from seven hundred and fifty thousand
Speaker 13: up to nine hundred and seventy thousand nights because they paid.
Speaker 13: They paid twenty two thousand dollars to the irs for
Speaker 13: your name for the money.
Speaker 4: I was going to get, Hey, you know what, they
Speaker 4: are good people, so so but really Jim, So we
Speaker 4: got him to come on air. He came on air,
Speaker 4: and I called him out because he tried to turn
Speaker 4: the tables and say that you called him trying to
Speaker 4: scam him. But it was evident what was going on.
Speaker 4: So did he call back and threaten you tell us
Speaker 4: the story of when he called back.
Speaker 13: Okay, First, when he called back, he said that he
Speaker 13: didn't hang up on you, You hung up on him.
Speaker 13: I was on the phone. I heard it, so Okay.
Speaker 13: Then he came out with you in a loved way.
Speaker 13: He said, this is the problem with you talking to
Speaker 13: this Martino guy is these small town radio stations. I
Speaker 13: are some guy, put him in a nice suit and
Speaker 13: give him a haircut, and all of a sudden he's
Speaker 13: a consumer expert.
Speaker 6: Well, Mark does not have a good hair I knew
Speaker 6: you were going to say that, and I wore the
Speaker 6: last matter or a suit was at a funeral.
Speaker 5: Let the record reflect.
Speaker 4: Yeah, they got me wrong. So that's that. That was
Speaker 4: crazy or.
Speaker 13: Or worst part was he thought you were young? Well
Speaker 13: I am you as as old as I am.
Speaker 4: No, no, no, I didn't touch that one. So Jim,
Speaker 4: you're actually you're talking to Mark, not Tom.
Speaker 10: Oh okay, okay, well not a big deal.
Speaker 4: I'm thirty three.
Speaker 13: Back on that. Yeah, the guy's insulting me, telling me
Speaker 13: I'm an idiot for not spending seventy five dollars to
Speaker 13: get back. So Jim fifty thousand.
Speaker 4: So Jim, I'm going to tell you a quick story
Speaker 4: for everybody out there. Colorado Springs, right before COVID, same
Speaker 4: kind of guy, same kind of hack, same kind of scumbag,
Speaker 4: calls up somebody in Colorado Springs, calls them up on
Speaker 4: their house phone and tries to scam them. The guy
Speaker 4: literally goes off on him. You're a piece of and
Speaker 4: a dumb you name it. He drops every bomb on him. Okay,
Speaker 4: the guy spoofed his number and called the Colorado Springs
Speaker 4: Police Department and did what was called a swatting call.
Speaker 4: He basically said, help, I'm in the house my husband
Speaker 4: or my wife or my kid. Someone's trying to kill me.
Speaker 4: I need help right now. The police thought it was valid.
Speaker 4: They traced the call because the guy spoofed the number.
Speaker 4: They went there and almost killed the guy. It was
Speaker 4: absolutely crazy and you can google the story swatting Colorado Springs.
Speaker 4: But these guys are bad guys. I mean I have
Speaker 4: never They're just crazy. They're bad guys. Now, most people
Speaker 4: I don't think would go that far, but that definitely happened.
Speaker 4: It was a bad deal.
Speaker 5: Jim.
Speaker 4: I appreciate that update, and yeah, I think Okay, I
Speaker 4: like my suits. John, you've seen me in a suit? No,
Speaker 4: I have not, not once? Never, Suzanne, if you suit,
Speaker 4: yeah a couple times, Mark Don's.
Speaker 5: Funeral when you got married.
Speaker 16: Maybe, oh when we just had that on a st
Speaker 16: accurate function.
Speaker 4: That wasn't a suit. Well it was close enough.
Speaker 16: That's a suit for you.
Speaker 4: Well, okay, John, it was slacks and a blazer.
Speaker 16: It was nice and a fresh shirt.
Speaker 4: Do you wear a suit when you go to court?
Speaker 4: You have to wear a suit, Yes, sir, have to, Yes,
Speaker 4: have to have to. He would have to, so.
Speaker 6: Literally if I don't have to, but I'd rather not
Speaker 6: get you know, listen, the judge can kick you. The
Speaker 6: protocol for court is to wear a suit. And you
Speaker 6: could wear a sport coat and slacks and a tie,
Speaker 6: but it's still a suit.
Speaker 5: That's the deal. Yeah, in federal court suit.
Speaker 4: How about a woman.
Speaker 6: That's a different deal there. You know, when I graduated
Speaker 6: law school, there were still rules that did not allow
Speaker 6: women to wear pants.
Speaker 5: In federal court.
Speaker 4: Okay, kidding for real.
Speaker 6: I think that's been changed, but I'm not even one
Speaker 6: hundred percent sure about that. Ask your daughter. She's been
Speaker 6: up there since more recently than I.
Speaker 4: Does she wear slacks when she goes to court? H yes?
Speaker 5: Yeah?
Speaker 6: Okay, Well in state court, no problem at all. Oh,
Speaker 6: you're talking, no problem. Federal court was a different deal, man.
Speaker 6: But I know that she was in federal court not
Speaker 6: long ago because they went down and listened to something
Speaker 6: and so she would know better. But surely it's been changed.
Speaker 6: But that was the rule back then, so Hillary Clinton.
Speaker 6: But right now state court, you can you can dress
Speaker 6: that down quite a bit, but you're still I mean,
Speaker 6: like you know, for women, it's just different because nobody
Speaker 6: really wants to say, is that a suit?
Speaker 5: Is that a slack? Is that at blouse?
Speaker 1: Is that?
Speaker 5: What?
Speaker 4: What is that?
Speaker 1: Yeah?
Speaker 6: But for guys it better be slacks and a tie
Speaker 6: and a and a coat of some variety.
Speaker 4: So little different, but same thing you years ago, twenty
Speaker 4: thirty years whatever you did some personal or not personal injury,
Speaker 4: that's what you do now, some criminal did you evers?
Speaker 5: What case?
Speaker 4: Yeah?
Speaker 20: Wow?
Speaker 4: Whatever you did some criminal?
Speaker 11: John was good?
Speaker 20: That was John.
Speaker 11: If you wanted to, could you wear the powdered wig
Speaker 11: like in the movies.
Speaker 4: Get out of Here?
Speaker 5: I don't know that my client would appreciate that.
Speaker 1: Now.
Speaker 4: Did you ever show up though, with somebody that you're
Speaker 4: defending in court and they come in dressed like a hoodlum?
Speaker 4: Did you ever have to say, hey, don't go in
Speaker 4: there like that.
Speaker 6: So I've been practicing since before marijuana was legal. Oh okay,
Speaker 6: and I distinctly remember one client that showed up for
Speaker 6: a sentencing hearing wearing like a big marijuana leaf shirt.
Speaker 5: Oh my god.
Speaker 6: And I was like, what in the heck is wrong
Speaker 6: with you?
Speaker 1: You know?
Speaker 5: And it didn't go, It didn't go as well as
Speaker 5: we hoped.
Speaker 4: And he kept it on. I mean he had to.
Speaker 6: Absolutely he didn't have any other shirt.
Speaker 16: So Mark, you can't wear your Bucky sweatshirt to court.
Speaker 6: Don't don't wear BUCkies. Just generally, don't leave your property with.
Speaker 5: BUCkies, you know.
Speaker 4: All right, Everybody, hold tight, Cody, you're up.
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Speaker 4: All right three O three seven one three eight two
Speaker 4: five five don't forget Barry Miller with Vester Eira. You
Speaker 4: guys want to do it. I'm gonna recap real quick
Speaker 4: what he's going on in this wominar. But I love
Speaker 4: his program. Here's the bottom line. I don't care if
Speaker 4: you know what you're doing in real estate or don't.
Speaker 4: He takes all the leg workout. He knows how to
Speaker 4: go out. Him his team go out and find pockets
Speaker 4: of good economies around the country. Then they find a
Speaker 4: house it's ready to rent out. You buy the house,
Speaker 4: they find the right people to manage it for you,
Speaker 4: and you collect rent. You make money right then and
Speaker 4: there while the house is appreciating. When you want to
Speaker 4: sell it, you sell your house. That's how it works.
Speaker 4: It's that simple. And you only pay them the three
Speaker 4: hundred what is it, very.
Speaker 20: Three sixty a year optional optional.
Speaker 4: And it's even an optional thing. So it's a remarkable deal.
Speaker 4: But give me a real case scenario, someone that invested.
Speaker 4: What give me your best case and average case, and
Speaker 4: give me the worst case. And let's say in the
Speaker 4: last five years.
Speaker 20: Well, well, we don't have a worst case other than
Speaker 20: the people have made thirty percent gain three year sent
Speaker 20: that's the worst. But that's way rare, way rare. And
Speaker 20: again I was doing two or three today in studio.
Speaker 4: Give me a best, okay.
Speaker 20: Typically all of these came in at forty two and
Speaker 20: forty six and forty seven percent return in the first
Speaker 20: twelve months conservatively.
Speaker 4: Cash over cash, cash.
Speaker 20: Over cash conservatively. We also look for positive cash flow.
Speaker 20: We get that nowadays because of higher interest. Yeah, ninety
Speaker 20: percent of the time, not one hundredep but until June
Speaker 20: of last year it was one hundred percent of the
Speaker 20: time positive cash flow in year one.
Speaker 4: And they can purchase it however they want, meaning if
Speaker 4: they have cash, they can do it however they want,
Speaker 4: however they want, if they want to use the bank's
Speaker 4: money and pay some interest, as long as they're cash
Speaker 4: flow and they can do it. And you have people
Speaker 4: that do more than one.
Speaker 20: Ten thirty one exchanges all the time. That's just a
Speaker 20: big one. That's how people can come in with seventy
Speaker 20: five thousand today and have over five hundred thousand of
Speaker 20: new dollars. That's half a million over new dollars in
Speaker 20: five years or less.
Speaker 4: That's pretty impressive. We do not all any taxes on that,
Speaker 4: any of those the money they're bringing in.
Speaker 20: We're doing it every day.
Speaker 4: What's the worst. I know you don't do anything in
Speaker 4: Colorado for more financial reasons or economy reasons or whatever.
Speaker 4: But is there other places out there like Denver that
Speaker 4: it's just hard to be a landlord that you would
Speaker 4: never deal with. I mean, we know people that own
Speaker 4: a lot of homes in and around Denver, Colorado, and
Speaker 4: let me tell you, they want out of the business.
Speaker 20: You know, one of them I'm talking to No, Oh,
Speaker 20: you bet I do it. And they're coming to us
Speaker 20: because they're saying, hey, we're finished with Colorado.
Speaker 4: But hold on those people that we're talking about. Any
Speaker 4: landlord out there is like, oh my god, I can't
Speaker 4: believe I can't cancel my lease now after a year.
Speaker 4: I can't do this, or I can't raise my rent
Speaker 4: more than whatever. The bottom line is, you've got a
Speaker 4: lot of people come to you saying, hey, listen, I
Speaker 4: want to do a ten thirty one exchange. I want
Speaker 4: to get out of Denver. Go find me, yeah, out
Speaker 4: of Colorado and go find me some stuff.
Speaker 20: Yep. I mean, just like that, it's doing all the time.
Speaker 20: There are only four or five states that are as
Speaker 20: bad as we are or worse. Okay most of the
Speaker 20: others California, New York, California.
Speaker 4: Yeah, so folks out there, listen, I know you hear
Speaker 4: Tom and I talk about these guys all the time
Speaker 4: literally and buries in like every I don't know, once
Speaker 4: a month like he is today. But I want you
Speaker 4: to go to my Biggest return dot com. It's just
Speaker 4: a webinar. Sit down, start it and learn the program.
Speaker 4: If it's boring to you and you have no interest,
Speaker 4: turn it off. But the bottom line is go to
Speaker 4: my Biggest return dot com and just sign up and
Speaker 4: they can ask you. It's a pure Q and a right.
Speaker 20: Well not during the forty five minutes. It's compact powerpack,
Speaker 20: but we stay afterwards. Let everybody know in advance.
Speaker 4: So people ask questions, ask questions after whatever they want.
Speaker 20: Whatever they want about.
Speaker 4: Ten thirty one, how does it work? Who does it?
Speaker 20: Blah blah blah about lousy title title companies. They could
Speaker 20: ask us.
Speaker 4: Okay, now once again my Biggest return dot com. You
Speaker 4: want to be a landlord, but I mean literally, not
Speaker 4: do anything but fund the project. There you go, great
Speaker 4: track record, good guy. So this uh this Tarzan guys,
Speaker 4: So Tarzan Title Company, in my opinion, just as just
Speaker 4: my opinion, did the total wrong thing and basically told
Speaker 4: them they had to send the money back. I mean,
Speaker 4: I'm looking at the damn email. None of us in
Speaker 4: this room can imagine under any circumstances, how after you
Speaker 4: close a deal to a title company, they hand the
Speaker 4: other person the key three or four days later they
Speaker 4: want to get out of it. And this is a
Speaker 4: title company we're talking about. So, Dimitri, you called up
Speaker 4: and let me I want to pull up the name
Speaker 4: of the title company.
Speaker 11: What is Koonsman Title Company up in Nebraska?
Speaker 4: So Koonsman Title Company? You called up, and I assume
Speaker 4: you talked to Wendy or who'd you?
Speaker 11: Yeah, Wendy actually answered the phone and we had a
Speaker 11: brief conversation about this. And you know, I didn't call
Speaker 11: to point any fingers at are accuser of any wrongdoing.
Speaker 11: I just asked her for a comment and present her
Speaker 11: side of the story or her company side of this.
Speaker 4: And what she said.
Speaker 11: Wendy said that she would love to present her side
Speaker 11: of the story, but she's on able to do so
Speaker 11: until mister Tarzan responds to an email that she had
Speaker 11: sent him. So I asked, well, which email are we
Speaker 11: talking about? The one where you said that you're or
Speaker 11: somebody's rescinding the sale, And she said, I can't comment
Speaker 11: on that right now, but mister Tarzan knows what email
Speaker 11: that he needs to respond to?
Speaker 4: Tarzan, is there another one or just that one he's
Speaker 4: referring to.
Speaker 1: It's got to be that one that he That was
Speaker 1: the last communication we had.
Speaker 12: So, by the way, she didn't ask for a response.
Speaker 11: You see the email, Yeah, somebody read me the email.
Speaker 11: There was no there was no request for a response.
Speaker 11: But I assume John and correct me if I'm wrong.
Speaker 11: But if I were mister Tarzan, wouldn't I say something
Speaker 11: along the lines of, hey, I do not agree to
Speaker 11: rescind anything. He also did not say under what's under
Speaker 11: paragraph twenty seven, you know, pursue to paragraph twenty seven
Speaker 11: of our contract, you're rescind on this and where's my
Speaker 11: money it was supposed to be here on Tuesday. To me,
Speaker 11: that sounds like a sufficient.
Speaker 4: It's not legal advice because this is Nebraska, John, but
Speaker 4: just in general, and nor is it really your specialty.
Speaker 4: Although I know you've done a bunch of deals. But
Speaker 4: the bottom line is, like, how would you reply personally.
Speaker 6: Well, I think if I were responding personally and not
Speaker 6: giving legal advice, yeah, I would respond that you know
Speaker 6: this is a done deal. I expect that my money
Speaker 6: will be wired immediately, and you know to the extent
Speaker 6: that you don't agree to do that, you should probably
Speaker 6: put your own any carrier on notice.
Speaker 5: I don't know. I don't know what I would say, Barry.
Speaker 20: I think if I were Tarzan, I would say no
Speaker 20: response is needed yet, but I would go to an
Speaker 20: attorney quickly and have my attorney respond on your.
Speaker 6: Time that it's really time that you need an attorney
Speaker 6: on your side here, because I really think it's a
Speaker 6: power play. But you're right, I do. I think that
Speaker 6: I think this title company is in a bad situation.
Speaker 6: They're in a pickle, and I would hope that money
Speaker 6: is still sitting in their trust account. But proper guidance
Speaker 6: from an attorney that you hire could inspire them to
Speaker 6: do the right thing and tell this lady you need
Speaker 6: to go take care of your house, but this is
Speaker 6: a done.
Speaker 4: Deal, Tarzan. What I would do is pretty much a
Speaker 4: little combo here. I would email them something like this
Speaker 4: is unacceptable. I do not understand for the life of me,
Speaker 4: nor do some legal experts I've talked to in Nebraska,
Speaker 4: and this just makes no sense. I want the money
Speaker 4: wired to me, or I'm going to have to retain
Speaker 4: counsel and see how they reply. If they reply anything,
Speaker 4: but the money's going to be there the next day,
Speaker 4: you go get an attorney. I mean, at that point
Speaker 4: you might give them one shot because they're bluffing and
Speaker 4: they know they're screwed. But they're all good old boys
Speaker 4: winking at each other. But man, I mean, I don't
Speaker 4: know what else you would do, dude, And I really
Speaker 4: want to get Brad O'Brien on tomorrow. I mean, John,
Speaker 4: how much different I know you don't know the question
Speaker 4: to this. I mean I could ask Brad O'Brien how
Speaker 4: different Nebraska is in Colorado and he doesn't know the answer.
Speaker 4: But in general, my god, once again, a title company
Speaker 4: is there for exactly this, to rescind a deal or
Speaker 4: allow either side to rescind a deal three four days later?
Speaker 4: I have never heard of in my life, unheard of.
Speaker 4: So Tarzan, what do you think?
Speaker 12: Yeah, I mean, I'm just gonna send her an email
Speaker 12: that says basically what you guys said, I'm just going
Speaker 12: to say, hey, this is unacceptable. This thing was closed.
Speaker 12: You said you were going to wire my phones on Tuesday.
Speaker 12: I was expecting that, and and if that doesn't happen
Speaker 12: immediately within the next forty eight hours, I'll contact lawyer
Speaker 12: or I'll contact legal advice.
Speaker 4: I probably, honestly, if you if you don't get a
Speaker 4: reply by noon Friday, meaning tomorrow, I'd start calling attorneys.
Speaker 4: Bro John, do you have like in his area? Do
Speaker 4: you have don't you guys have I don't want to
Speaker 4: say like the Yellow Pages, but attorneys you would suggest
Speaker 4: for him in other states.
Speaker 5: We all just know each other.
Speaker 6: Oh, shut it, no, I mean I'm sure there Brad
Speaker 6: may know somebody. I mean, he's probably organizations that have
Speaker 6: more of a national you know, membership and stuff.
Speaker 4: He does.
Speaker 6: The people that I run with are all person kind
Speaker 6: of people and stuff.
Speaker 4: So it's so Tarzan listens, I want I want Suzanne
Speaker 4: to get you on at ten am tomorrow, and we're
Speaker 4: as soon as we can get Brad O'Brien. So are
Speaker 4: we good? Hold on, make sure we got the information.
Speaker 4: It's absolutely crazy. I gotta take a break, guys, Cody,
Speaker 4: hold on, I'm sorry, Cody, you've been holding so dang long.
Speaker 4: It's my bad.