WEBVTT 1 00:00:05.320 --> 00:00:06.200 Ripped up. 2 00:00:07.599 --> 00:00:09.519 Need ad. 3 00:00:09.560 --> 00:00:13.640 That's so you don't have come running. 4 00:00:13.880 --> 00:00:15.240 Just as fast as we can. 5 00:00:16.120 --> 00:00:18.480 Shooter's gonna help come. 6 00:00:19.079 --> 00:00:19.800 Man. 7 00:00:20.000 --> 00:00:24.679 This is the Troubleshooter Show now, Tom Martino. 8 00:00:26.039 --> 00:00:29.359 Hello Tom Martino here, this is the Troubleshooter Show, and 9 00:00:29.480 --> 00:00:31.920 I welcome you to this edition of the show where 10 00:00:31.960 --> 00:00:35.320 we solve problems, answer questions, take complaints, make your life 11 00:00:35.320 --> 00:00:37.640 a little easier. And if you're streaming the show, you 12 00:00:37.719 --> 00:00:39.679 see the wide shot here. I have a studio full 13 00:00:39.679 --> 00:00:43.439 of people. I got Deputy D and Deputy Bo gracing 14 00:00:43.479 --> 00:00:46.280 the presidence, and then I have Michael Malley from Petrolley Roofing, 15 00:00:46.600 --> 00:00:48.679 one of the finest people I know, and they do 16 00:00:48.759 --> 00:00:51.000 a lot for the community. We'll talk about roofing and 17 00:00:51.079 --> 00:00:53.000 anything else you want. Uh. 18 00:00:53.560 --> 00:00:54.240 We just love. 19 00:00:54.119 --> 00:00:57.679 Shooting the breeze here with you, solving problems, answering questions, 20 00:00:57.719 --> 00:01:00.000 taking complaints. There's a number of ways you can get 21 00:01:00.039 --> 00:01:02.479 in touch with me. I want to make that clear, 22 00:01:02.679 --> 00:01:06.159 and one of the ways is to text me. You 23 00:01:06.159 --> 00:01:10.040 can text me at this summer seven four seven nine 24 00:01:10.640 --> 00:01:12.719 fifty two eighty and it comes right to my cell 25 00:01:12.760 --> 00:01:20.040 phone seven four seven eighty. We also have another short 26 00:01:20.079 --> 00:01:24.000 code that iHeart uses where you can text me and 27 00:01:24.040 --> 00:01:27.719 that one is five seven seven three nine, So either way, 28 00:01:27.920 --> 00:01:29.920 you can also call us at three h three Martino. 29 00:01:30.200 --> 00:01:32.319 Right now, we're going to talk to Dallas an issue 30 00:01:32.319 --> 00:01:36.719 with an h o A. H Dallas, what's happening with you? 31 00:01:36.920 --> 00:01:45.560 Dallas? Yes, sir, what's going on? Yes, sir, I'm here. 32 00:01:46.120 --> 00:01:47.120 Okay, thank you. 33 00:01:48.040 --> 00:01:52.680 I'm in an HOA and we're all in agreement to 34 00:01:52.719 --> 00:01:57.319 dissolve the HOA. We don't have a swimming pool, we 35 00:01:57.400 --> 00:02:01.920 don't have any club house, nothing. We only have a 36 00:02:01.959 --> 00:02:06.519 mailbox covered mailboxes that we take care of. I have 37 00:02:06.640 --> 00:02:13.840 obtained ninety signatures. There's one hundred and thirty three sites 38 00:02:13.919 --> 00:02:17.639 in here. Everybody's in agreement to dissolve it, and I 39 00:02:17.759 --> 00:02:19.960 just need to know how to proceed forward. 40 00:02:22.280 --> 00:02:25.080 Okay, you go to the phone and you call an attorney. 41 00:02:25.919 --> 00:02:29.879 And here's why dissolving in HOA is going to be 42 00:02:30.280 --> 00:02:34.479 a Dissolving in HOA has to do with the bylaws. 43 00:02:34.919 --> 00:02:39.560 The by laws should set forth a procedure for dissolving 44 00:02:39.599 --> 00:02:44.520 the HOA. If it does not, If it does not 45 00:02:44.879 --> 00:02:50.319 address dissolving the HOA, then the by laws you must 46 00:02:50.439 --> 00:02:53.520 have a meeting and a meeting of the minds, and 47 00:02:53.560 --> 00:02:58.479 it will require a supermajority, and that I believe is 48 00:02:58.520 --> 00:03:03.560 seventy five percent. Some bylaws for a supermajority require everyone, 49 00:03:04.639 --> 00:03:08.479 but a good attorney can take your by laws and 50 00:03:08.520 --> 00:03:13.400 then you guys can vote as a body to dissolve 51 00:03:13.439 --> 00:03:17.840 it if it's not already in there on how to 52 00:03:17.919 --> 00:03:22.199 dissolve it. Have you looked at your bylaws? 53 00:03:22.240 --> 00:03:24.840 Not lately and not lately? 54 00:03:26.759 --> 00:03:32.800 Okay, sometimes within the by laws themselves. 55 00:03:32.879 --> 00:03:36.240 Okay, go ahead, go ahead. What were you going to say? 56 00:03:36.319 --> 00:03:39.840 No, I know that there's a there's a section in 57 00:03:39.879 --> 00:03:46.120 there to give the management company thirty days notice. And 58 00:03:46.199 --> 00:03:49.400 we're we're not under a contract with a management company. 59 00:03:49.400 --> 00:03:50.840 We only go months to month. 60 00:03:52.800 --> 00:03:53.319 Okay. 61 00:03:53.639 --> 00:03:57.560 The management company should help you dissolve it. They have, 62 00:03:57.879 --> 00:04:00.960 they know all about that. Did you ask the management 63 00:04:01.000 --> 00:04:01.759 company about it? 64 00:04:02.879 --> 00:04:04.080 No, sir, I didn't know. 65 00:04:04.199 --> 00:04:06.960 Sir, I didn't know how to proceed as of yet. 66 00:04:07.520 --> 00:04:10.199 Okay, here's what I would do. I'm going to give 67 00:04:10.240 --> 00:04:15.000 you three steps. One, talk to the management company. They 68 00:04:15.039 --> 00:04:18.839 have a lot of experience interpreting bylaws and doing things 69 00:04:18.920 --> 00:04:24.000 like that. Now, Number two, read the bylaws yourself as 70 00:04:24.040 --> 00:04:29.000 a body, and number three as an HOA as an HOA. 71 00:04:29.600 --> 00:04:32.959 You guys can vote it down yourself. Are you sure 72 00:04:33.000 --> 00:04:34.720 there's no one that will oppose this? 73 00:04:37.720 --> 00:04:38.680 Not at this time? 74 00:04:39.160 --> 00:04:41.800 I mean everyone I talked to their. 75 00:04:44.000 --> 00:04:44.879 They're tired of it. 76 00:04:46.519 --> 00:04:49.319 Okay, do you have meetings at the HOA? 77 00:04:50.920 --> 00:04:51.279 Yes? 78 00:04:53.199 --> 00:04:54.439 What do you guys do. 79 00:04:56.000 --> 00:04:56.279 Well? 80 00:04:56.480 --> 00:05:00.800 The Latin and so the board there and then there's like. 81 00:05:02.879 --> 00:05:03.879 Third poor people. 82 00:05:06.920 --> 00:05:09.480 But but do you guys have covenants? For example? 83 00:05:10.800 --> 00:05:11.279 Yes, sir? 84 00:05:13.000 --> 00:05:15.240 And who enforced ks covenants? 85 00:05:15.360 --> 00:05:19.399 What if someone wanted to build a giant purple dome house. 86 00:05:23.759 --> 00:05:25.920 They would go to the art committee. 87 00:05:26.000 --> 00:05:28.199 The art committee would say her day. 88 00:05:29.800 --> 00:05:30.959 And so far. 89 00:05:32.800 --> 00:05:36.800 We have been have not been able to enforce any 90 00:05:36.839 --> 00:05:37.959 covenants because we. 91 00:05:38.000 --> 00:05:39.680 Have no money. 92 00:05:40.399 --> 00:05:43.879 We fight a couple We tried to fight a couple 93 00:05:43.920 --> 00:05:48.040 of dogs that were nuisance dogs. Spent twelve hundreds an 94 00:05:48.079 --> 00:05:53.000 attorney and they came back said that they were most 95 00:05:53.040 --> 00:05:56.680 of these support animals. And at that time it was 96 00:05:57.319 --> 00:06:00.120 either prove it or not. We don't have the money. 97 00:06:01.920 --> 00:06:02.399 Okay. 98 00:06:03.040 --> 00:06:08.160 Then then it sounds like your HOA is basically doing nothing. Correct, 99 00:06:08.360 --> 00:06:13.759 So okay, I'm gonna give you the name of a 100 00:06:13.800 --> 00:06:18.160 real estate attorney that you can start with as well. 101 00:06:19.279 --> 00:06:22.680 His name is Brad O'Brien. His name is Brad O'Brien. 102 00:06:29.319 --> 00:06:31.360 Okay, Yes, sir. 103 00:06:32.560 --> 00:06:39.120 Brad O'Brien seven to zero three seven zero seventy three 104 00:06:39.240 --> 00:06:46.240 eighty eight. Okay, So call him and ask him. But 105 00:06:46.399 --> 00:06:49.199 get your bylaws together. No matter who you go to, 106 00:06:49.240 --> 00:06:52.160 they're gonna want to see the bylaws. Yeah, so that's 107 00:06:52.199 --> 00:06:53.279 something you're gonna need to. 108 00:06:55.000 --> 00:06:57.079 Goodright in front of me. 109 00:06:58.720 --> 00:07:01.360 And why don't you look go ahead. 110 00:07:02.120 --> 00:07:04.759 No, I have him right in front of me. 111 00:07:07.360 --> 00:07:10.480 Is there a section on dissolution of the HOA? Is 112 00:07:10.519 --> 00:07:13.120 there a section in there on the dissolution of the HOA? 113 00:07:14.319 --> 00:07:16.600 I don't know where it. 114 00:07:16.600 --> 00:07:18.399 Would be and it would take me a while to 115 00:07:18.439 --> 00:07:19.079 go through it. 116 00:07:20.279 --> 00:07:23.160 All right, all right, well, thank you for calling. I 117 00:07:23.319 --> 00:07:26.319 just go through that document, send it to Brad. 118 00:07:26.120 --> 00:07:28.839 O'Brien, talk to him, and then talk to your. 119 00:07:28.759 --> 00:07:31.319 Body because you guys may have to do a resolution 120 00:07:31.920 --> 00:07:34.839 and Brad will walk you through it on dissolving it, 121 00:07:34.920 --> 00:07:37.839 and you actually vote to dissolve it. Just make sure 122 00:07:37.839 --> 00:07:41.079 you don't need what's called a supermajority. Now here's why 123 00:07:41.120 --> 00:07:45.800 people need supermajorities. When an HOA is formed and people 124 00:07:45.839 --> 00:07:52.079 buy property. The property is subject to HOA by laws 125 00:07:53.399 --> 00:07:57.959 and articles of organization. So when you buy your property 126 00:07:58.279 --> 00:08:05.639 at closing, be given bylaws and covenants, and when you 127 00:08:05.800 --> 00:08:10.680 are that's a covenant or a contract between you and 128 00:08:10.720 --> 00:08:15.120 the HOA and between you and other homeowners, and you 129 00:08:15.240 --> 00:08:19.160 rely on those. So you buy into a community knowing, 130 00:08:19.240 --> 00:08:22.800 for example, that they only allow twenty five hundred square 131 00:08:22.800 --> 00:08:25.079 foot homes or larger let's just say you do that, 132 00:08:26.120 --> 00:08:32.440 or certain roof styles or certain size lots. Now, when 133 00:08:32.519 --> 00:08:36.320 you're in that HOA, you're depending on that HOA to 134 00:08:36.600 --> 00:08:41.879 keep your property values at a certain level. So if 135 00:08:41.919 --> 00:08:46.879 the HOA decides, hey, let's do away with this all 136 00:08:46.919 --> 00:08:51.720 of a sudden, you as a minority owner, might think, Wow, 137 00:08:51.799 --> 00:08:54.279 I don't want to get rid of this. I wanted 138 00:08:54.720 --> 00:08:59.399 That's why I bought here. That's why it's very important 139 00:08:59.440 --> 00:09:03.159 to read the book byelaws. Some buy laws allow them 140 00:09:03.559 --> 00:09:07.720 to change covetance and to change deed restrictions and everything 141 00:09:07.720 --> 00:09:11.519 else with what's called a supermajority, which would be seventy 142 00:09:11.559 --> 00:09:17.320 five percent or more. And then some HOA bylaws allow 143 00:09:17.399 --> 00:09:19.320 the actual HOA to be dissolved. 144 00:09:19.840 --> 00:09:22.879 Others do not, So it's a very. 145 00:09:23.519 --> 00:09:25.799 It's not as easy as it sounds when you say 146 00:09:25.840 --> 00:09:29.240 everyone is in agreement, because if one person is not 147 00:09:29.440 --> 00:09:33.799 in agreement, that could screw up the whole thing. I'm 148 00:09:33.799 --> 00:09:36.919 Tom Martinez three three seven one three talk seven one 149 00:09:36.960 --> 00:09:40.600 three eight two five five Listen by now you've heard 150 00:09:41.080 --> 00:09:43.679 drinking water is not safe. I don't care where you are, 151 00:09:43.799 --> 00:09:48.360 it's just not safe. Microplastics are found everywhere. Forever chemicals everywhere. 152 00:09:48.559 --> 00:09:50.759 For thirty nine ninety five, you get a whole house 153 00:09:51.120 --> 00:09:54.799 system that'll take care forever chemicals and plastics from waterpros 154 00:09:54.840 --> 00:09:57.759 dot net. Only the best at the best prices three 155 00:09:57.759 --> 00:10:00.559 oh three eight six two five, five five four waterpros 156 00:10:00.600 --> 00:10:09.519 dot net go with a sure thing Denver's best roofer 157 00:10:09.639 --> 00:10:11.159 Excel roofing dot com. 158 00:10:11.200 --> 00:10:13.200 You don't pay a cent until you're content. 159 00:10:16.559 --> 00:10:19.759 Time for an insurance check up free no obligation comparison 160 00:10:19.879 --> 00:10:23.440 call Compass Insurance paying too much your coverage at dozens 161 00:10:23.480 --> 00:10:26.200 of insurance companies find out now three oh three seven 162 00:10:26.200 --> 00:10:28.559 to seven to one help. You'll think you're his only 163 00:10:28.639 --> 00:10:31.120 customer when you choose Frank durand the real estate Man 164 00:10:31.159 --> 00:10:34.559 dot com to list your home with Remax Alliance three 165 00:10:34.639 --> 00:10:47.919 oh three nine two zero sixteen twenty two. Hi Tom Martino, 166 00:10:48.039 --> 00:10:50.480 your troubleshooter three O three seven to one three talks 167 00:10:50.480 --> 00:10:53.279 seven one three eight two five five or three oh 168 00:10:53.279 --> 00:10:59.159 three Martino. Let's talk to Thelma. Hi Thelma, what's going on? 169 00:11:01.919 --> 00:11:02.200 Well? 170 00:11:02.519 --> 00:11:11.840 I had an accident and my Chad Tacoma is in 171 00:11:11.919 --> 00:11:18.159 Untictabos and I was wondering if you know some of 172 00:11:18.240 --> 00:11:24.159 your uh lettens might need parts off of this. Oh, 173 00:11:27.399 --> 00:11:36.200 the right braunt was badly damaged. I had someone I 174 00:11:36.399 --> 00:11:41.159 was It was kind of a crazy accident. I was 175 00:11:41.480 --> 00:11:47.200 going into the south lane and someone was coming up 176 00:11:47.279 --> 00:11:56.000 the north lane and they decided that they I guess 177 00:11:56.120 --> 00:11:58.720 they thought they were gonna be able to. 178 00:11:58.639 --> 00:11:59.519 Go around me. 179 00:12:00.240 --> 00:12:02.799 They pulled in. 180 00:12:02.440 --> 00:12:06.080 Front of me and duk the guard rail out. 181 00:12:10.840 --> 00:12:14.720 Yeah, is the Is the engine still good? 182 00:12:16.960 --> 00:12:20.679 I think so? I think the engine is still good 183 00:12:20.799 --> 00:12:24.720 because I did drive it that the police when asked 184 00:12:24.799 --> 00:12:27.919 me if I could move it, and I was able 185 00:12:28.000 --> 00:12:28.679 to move it. 186 00:12:30.000 --> 00:12:33.399 So and who told you? Who told you it was totaled? 187 00:12:36.320 --> 00:12:39.320 Well, my son in law looked at it and said, 188 00:12:39.480 --> 00:12:44.159 because I think the train or the driver train or 189 00:12:44.200 --> 00:12:45.440 something would messed up. 190 00:12:47.320 --> 00:12:49.679 What year is it? 191 00:12:49.679 --> 00:12:49.720 It. 192 00:12:50.480 --> 00:12:53.679 Oh two. I would even like to donate it to 193 00:12:53.879 --> 00:12:57.879 a one of the grade school if they would be 194 00:12:58.000 --> 00:13:02.120 willing to take this and you know, provide transportation to 195 00:13:02.240 --> 00:13:02.679 take it. 196 00:13:02.759 --> 00:13:04.559 Deputy d you have something to say about that? 197 00:13:04.879 --> 00:13:07.080 Yeah, tell about how many miles are on this truck? 198 00:13:09.279 --> 00:13:14.679 I have no idea. Probably post the two k or 199 00:13:14.720 --> 00:13:17.720 something because I wait, wait. 200 00:13:17.519 --> 00:13:20.440 To wait, are you saying you went over one hundred 201 00:13:20.440 --> 00:13:23.360 thousand on it? 202 00:13:23.519 --> 00:13:25.480 Probably close to it? 203 00:13:25.559 --> 00:13:31.200 Yes, you know, I think I would get a professional 204 00:13:31.200 --> 00:13:33.559 opinion on whether or not it's actually worth fixing. 205 00:13:33.639 --> 00:13:34.840 Do you have insurance? 206 00:13:37.000 --> 00:13:37.279 Well? 207 00:13:37.519 --> 00:13:42.919 I have endured, but not on that, not the vision. 208 00:13:43.799 --> 00:13:48.759 It's well, I understand, but that person whose fault was it? 209 00:13:48.799 --> 00:13:50.240 Was it the other person's fault? 210 00:13:50.679 --> 00:13:51.440 Sounds like it? 211 00:13:52.200 --> 00:13:57.799 Well, it's it was kind of crazy because I had 212 00:13:57.799 --> 00:14:03.519 to stop done. I stopped, look both ways twice. 213 00:14:03.840 --> 00:14:06.559 And did you get a ticket? Thelma? Just tell me that, 214 00:14:06.679 --> 00:14:07.679 did you get a ticket? 215 00:14:08.120 --> 00:14:10.240 Yes? Yes, I got a ticket. 216 00:14:10.799 --> 00:14:12.600 All right, she's not going to get anything from the 217 00:14:12.639 --> 00:14:16.919 other party. Okay, now I get it, Telma, listen, I doubt, 218 00:14:18.080 --> 00:14:21.960 I really doubt that anyone wants that for anything with 219 00:14:22.039 --> 00:14:23.200 that many miles on it. 220 00:14:23.240 --> 00:14:24.759 But what are you thinking. 221 00:14:25.000 --> 00:14:27.480 Tella, if you can get me a couple of pictures 222 00:14:27.960 --> 00:14:30.879 of that truck and the damage, I'm going to show 223 00:14:30.919 --> 00:14:33.600 it to some people who might be interested in buying. Okay, 224 00:14:33.720 --> 00:14:38.240 directed Toyota Tacoma, because Tom, those still have really good value. 225 00:14:38.320 --> 00:14:39.679 These are these trucks areround. 226 00:14:39.679 --> 00:14:42.240 Oh you're right about Tacoma. 227 00:14:42.360 --> 00:14:44.960 Okay, listen, I'm going to put you on hold and 228 00:14:44.960 --> 00:14:48.919 have Deputy d call you, and then what he'll do 229 00:14:49.480 --> 00:14:52.120 is he has a network. He's a Toyota owner and 230 00:14:52.159 --> 00:14:57.480 he loves Toyotas, and he's going to uh figure out 231 00:14:57.840 --> 00:14:59.559 maybe somebody who wants to buy it. 232 00:14:59.600 --> 00:15:02.000 I can circulate the photos to the guys I know 233 00:15:02.039 --> 00:15:05.320 in the Toyota Truck Club, the off road club that 234 00:15:05.399 --> 00:15:08.840 I belong to, and somebody's I guarantee you if somebody's going 235 00:15:08.879 --> 00:15:10.480 to be interested in buying it and fixing it. 236 00:15:10.559 --> 00:15:10.759 Wow. 237 00:15:11.159 --> 00:15:12.799 So I'll give you a call and I'll get some 238 00:15:12.840 --> 00:15:15.159 pictures from you. What part of town are you in? 239 00:15:15.200 --> 00:15:17.240 What's a big intersection here where you living on? 240 00:15:18.159 --> 00:15:18.919 Well again? 241 00:15:21.559 --> 00:15:23.679 Okay, well, we're gonna have to get some photos. I'll 242 00:15:23.720 --> 00:15:25.480 tell you what. Let me put you on hold and 243 00:15:25.600 --> 00:15:29.360 get that information, Deputy Deputy deal be calling you three 244 00:15:29.440 --> 00:15:31.679 oh three seven one three eight two five five three 245 00:15:31.759 --> 00:15:34.639 oh three Martino three oh three, six two seven eighty 246 00:15:34.639 --> 00:15:38.039 four sixty six, Tim, Welcome to the show, Tim, What's 247 00:15:38.080 --> 00:15:38.559 going on? 248 00:15:39.840 --> 00:15:42.600 What's going on? Tom is uh? In the November of 249 00:15:42.600 --> 00:15:45.559 twenty twenty four, Uh, my girlfriend loves with me. We 250 00:15:45.639 --> 00:15:50.519 rescued a card in the mail about a program and 251 00:15:50.559 --> 00:15:52.360 I didn't say much about it, but we would get 252 00:15:52.360 --> 00:15:56.159 two selfwus airline tickets for attending the seminar at the 253 00:15:56.159 --> 00:15:59.159 Embassy suite and call Lalla Springs and we would get 254 00:15:59.200 --> 00:16:02.159 that right, and we would get two hotel rooms. And 255 00:16:02.240 --> 00:16:04.559 I went there and it's a moment of adventures the 256 00:16:04.639 --> 00:16:08.759 name of the company, and I bought into this time 257 00:16:08.799 --> 00:16:11.639 to share type of things. And I wrote them a check. 258 00:16:11.679 --> 00:16:13.200 And when I got home, I called my son to 259 00:16:13.200 --> 00:16:14.759 tell him how good of a deal I got, and 260 00:16:15.600 --> 00:16:18.720 he phoned out with a scam. It sounded like a sham. 261 00:16:18.759 --> 00:16:20.720 So anyway, I wrote them a check for seven nine 262 00:16:20.799 --> 00:16:22.840 hundred and ninety five dollars and I got two different 263 00:16:22.879 --> 00:16:25.919 checking accounts, and I thought I canceled the check, and 264 00:16:26.000 --> 00:16:27.759 I did it, and I want to, but I haven't 265 00:16:27.799 --> 00:16:32.399 received nothing, and I can't contact this company now. 266 00:16:32.639 --> 00:16:35.320 Why are you calling now? This happened in November of 267 00:16:35.399 --> 00:16:36.679 twenty twenty four. 268 00:16:37.399 --> 00:16:41.120 Because I'm disabled and I'm not and a friend told 269 00:16:41.120 --> 00:16:43.600 me I need to do something about this, and I 270 00:16:43.639 --> 00:16:44.879 got some heads. 271 00:16:45.120 --> 00:16:46.440 Did they ever come out? Listen? 272 00:16:46.559 --> 00:16:50.480 Tim, I'm more concerned with something else, and that is, 273 00:16:50.919 --> 00:16:55.080 if you wrote them a check, it's likely you signed 274 00:16:55.080 --> 00:16:55.840 a contract. 275 00:16:57.840 --> 00:17:01.120 Yeah, and I don't remember signing a contracts. 276 00:17:01.759 --> 00:17:05.799 Tim, I'll guarantee you if you wrote them a check, 277 00:17:06.680 --> 00:17:07.920 you signed a contract. 278 00:17:08.880 --> 00:17:12.359 And here's what I'm afraid of. Here's what I'm afraid of. Tim. 279 00:17:12.640 --> 00:17:15.839 You start making noise about that check, and they're going 280 00:17:15.920 --> 00:17:19.680 to start making noise about you paying them. You bought 281 00:17:19.680 --> 00:17:23.960 a timeshare. They never came after you for the rest. 282 00:17:24.599 --> 00:17:26.319 They never came after you for payment. 283 00:17:27.720 --> 00:17:30.640 No. I gave him a check for two seven ninety 284 00:17:30.680 --> 00:17:35.200 five dollars and they depositive that they got that money. 285 00:17:36.240 --> 00:17:38.720 And did they ever come after you for any kind 286 00:17:38.720 --> 00:17:39.279 of payment? 287 00:17:40.359 --> 00:17:40.519 No? 288 00:17:42.359 --> 00:17:43.400 How much paperwork do? 289 00:17:43.519 --> 00:17:46.200 That's a lot of money, man, I mean, that's a 290 00:17:46.240 --> 00:17:47.799 lot of Money's. 291 00:17:47.279 --> 00:17:49.480 I'd like to hear about the paperwork that Tim walked 292 00:17:49.480 --> 00:17:50.440 away with after that? 293 00:17:50.920 --> 00:17:53.359 Yeah? Did were you given any paperwork at all. 294 00:17:55.359 --> 00:17:59.279 No, I don't given any paper work at all. 295 00:17:59.400 --> 00:18:01.000 You just wrote check and walked away. 296 00:18:01.920 --> 00:18:03.759 Well, the thing about it is, you know what, I 297 00:18:03.799 --> 00:18:06.920 did fill up something, and I did fill up something. 298 00:18:07.200 --> 00:18:09.599 Of course you did. Of course you did. 299 00:18:10.559 --> 00:18:15.640 Listen, Yeah, I mean you when did they actually clear 300 00:18:15.720 --> 00:18:16.240 that check? 301 00:18:17.480 --> 00:18:22.079 About four or five days later this had happened nomember. 302 00:18:25.240 --> 00:18:27.359 I think it's going to be difficult to try to 303 00:18:27.400 --> 00:18:29.680 figure that. I don't think you're going to get your 304 00:18:29.680 --> 00:18:32.960 money back. I mean, you're you're saying that they didn't 305 00:18:33.039 --> 00:18:35.799 take your money. You bought a condo and you breached 306 00:18:35.799 --> 00:18:37.000 the contract. 307 00:18:38.519 --> 00:18:39.599 I can't even get a hold. 308 00:18:39.440 --> 00:18:42.000 Of what's it called again? What's it called again? 309 00:18:42.640 --> 00:18:46.359 Moments of Adventure? They have a website online that if 310 00:18:46.400 --> 00:18:47.519 you're okay. 311 00:18:47.240 --> 00:18:49.680 What wait wait, what is it again? What's the name 312 00:18:49.680 --> 00:18:56.279 of it again? Moments of Adventure, Moments of Adventure. 313 00:18:55.920 --> 00:18:57.400 Moments of Adventure travel. 314 00:18:59.000 --> 00:19:03.880 It doesn't say anything here about uh it's it looks 315 00:19:03.880 --> 00:19:06.359 like it's a travel agency. There's absolutely nothing on their 316 00:19:06.400 --> 00:19:07.880 website that I've been able to find. 317 00:19:08.200 --> 00:19:11.000 Have you called them there? Have you called them? 318 00:19:11.480 --> 00:19:13.559 I don't have a number for them. Even I tried 319 00:19:13.559 --> 00:19:15.759 to go online to get a hold of them. And 320 00:19:15.799 --> 00:19:17.200 the thing is they want me to fill out the 321 00:19:17.240 --> 00:19:20.839 form saying I'm interested in their stuff in order to 322 00:19:20.839 --> 00:19:21.720 bum the contact me. 323 00:19:23.119 --> 00:19:24.880 Who wants to make a call down there? 324 00:19:25.759 --> 00:19:26.720 I can make a call. 325 00:19:27.160 --> 00:19:30.440 I uh, I just don't think it's a It doesn't 326 00:19:30.480 --> 00:19:33.319 look like a timeshare company. It's a it's a travel agency. 327 00:19:33.920 --> 00:19:35.839 Moments of Adventure Travel. 328 00:19:36.319 --> 00:19:36.599 Huh. 329 00:19:37.599 --> 00:19:43.240 Yeah, it's called Moments of Adventure Travel. Yeah, and I 330 00:19:43.319 --> 00:19:45.039 have this photo of a beautiful beach. 331 00:19:47.000 --> 00:19:51.359 Listen, man, Tim, listen, be very careful. We're going to 332 00:19:51.440 --> 00:19:52.319 make some inquiries. 333 00:19:53.480 --> 00:19:55.519 They don't have a phone number either. No, this is 334 00:19:55.599 --> 00:19:56.440 not a good sign. 335 00:19:57.160 --> 00:20:00.880 Tim, dog gone it, Doug. 336 00:20:02.000 --> 00:20:05.079 Tim, Where why did you write such a big check? 337 00:20:06.559 --> 00:20:06.799 Well? 338 00:20:06.880 --> 00:20:10.680 I don't know. I'm I recently met somebody and all 339 00:20:10.759 --> 00:20:12.880 the love when I wanted to do some tralhood with her, 340 00:20:14.039 --> 00:20:14.759 I was stupid. 341 00:20:16.440 --> 00:20:18.680 Who did you make the check out to? Who's the 342 00:20:18.720 --> 00:20:19.279 payable to? 343 00:20:21.000 --> 00:20:23.799 Can you find your canceled check? Can you find your 344 00:20:23.839 --> 00:20:24.599 canceled check? 345 00:20:24.839 --> 00:20:27.400 Let's look at your check. You may not even made 346 00:20:27.400 --> 00:20:29.319 it out to Moments of Adventure. 347 00:20:29.559 --> 00:20:30.000 No idea. 348 00:20:30.079 --> 00:20:31.440 Do you have a canceled check? 349 00:20:32.000 --> 00:20:32.319 You did? 350 00:20:32.720 --> 00:20:34.079 Do you have a canceled check. 351 00:20:34.799 --> 00:20:37.000 Yes, I can go online and I can I can 352 00:20:37.000 --> 00:20:39.000 go online and I can pull it up with my banking. 353 00:20:40.839 --> 00:20:43.039 Okay, I want you to do that. Deputy d is 354 00:20:43.079 --> 00:20:48.319 going to call you. Hold on a second, hey, Deputy Doc. 355 00:20:48.640 --> 00:20:50.519 You say you have some kind of follow up with 356 00:20:50.599 --> 00:20:53.559 Fernando and again we'll come back to that, but I 357 00:20:53.599 --> 00:20:58.880 want to talk about it. This is where he bought 358 00:20:59.119 --> 00:21:02.680 a two thousand and eighteen Infinity a year ago. He 359 00:21:02.720 --> 00:21:08.599 said he bought an unlimited extended warranty from Dodge and 360 00:21:09.640 --> 00:21:10.240 he had. 361 00:21:10.039 --> 00:21:11.160 An oil issue. 362 00:21:11.720 --> 00:21:15.720 He took it to the dealership and they had to 363 00:21:15.759 --> 00:21:19.039 tear it down. They promised to pay for the teardown, 364 00:21:19.559 --> 00:21:24.079 but it wasn't covered. So now the dealership wants to 365 00:21:24.119 --> 00:21:27.640 be paid. We'll come back to that and more. I'm 366 00:21:27.680 --> 00:21:30.920 Tom Martine three oh three seven one three talk seven 367 00:21:30.960 --> 00:21:33.039 one three eight two five five. Don't forget fix Itt 368 00:21:33.079 --> 00:21:36.920 twenty four to seven thirty nine dollars AC Deep Clean, 369 00:21:37.039 --> 00:21:40.160 the Extreme Clean, Tune in Check thirty nine bucks. Fix 370 00:21:40.240 --> 00:21:48.640 my Home dot Com book Now go with a sure 371 00:21:48.759 --> 00:21:52.200 Thing Denver's Best Roofer Excel Roofing dot Com. You don't 372 00:21:52.200 --> 00:21:58.240 pay a cent until you're content. Time for an insurance 373 00:21:58.319 --> 00:22:02.039 check up free, no obligation. Could comparison call Compass insurance 374 00:22:02.200 --> 00:22:05.200 paying too much your coverage at dozens of insurance companies 375 00:22:05.279 --> 00:22:07.880 find out now three all three seven seven to one help. 376 00:22:08.039 --> 00:22:10.680 You'll think you're his only customer when you choose Frank 377 00:22:10.759 --> 00:22:13.200 durand the real estate man dot com to list your 378 00:22:13.240 --> 00:22:16.400 home with Remax Alliance three all three nine two zero 379 00:22:16.480 --> 00:22:25.000 sixteen twenty two. Hi Tom Martino here three all three 380 00:22:25.119 --> 00:22:28.519 seven one three talk seven one three eight two five five. 381 00:22:28.920 --> 00:22:30.640 So we're talking a little off the air about this. 382 00:22:30.720 --> 00:22:32.920 I want to bring up Doc to talk about it now. 383 00:22:32.960 --> 00:22:37.640 Fernando bought a twenty eighteen Infinity QX thirty a year ago. 384 00:22:38.200 --> 00:22:41.079 He said he bought an unlimited There's no such thing, 385 00:22:41.559 --> 00:22:46.720 but he said it's an unlimited extended warranty from Autonations 386 00:22:47.279 --> 00:22:53.599 AutoNation Colorado Springs. He had an oil leak. Now, Bo 387 00:22:54.039 --> 00:22:59.279 and Doc, you both work on this, right. What kind 388 00:22:59.279 --> 00:22:59.880 of oil leak? 389 00:23:01.480 --> 00:23:03.599 It was in the oil housing? 390 00:23:04.759 --> 00:23:09.319 And the dealer said that the oil housing wasn't part 391 00:23:09.319 --> 00:23:12.519 of the power to drive train or the engine. But 392 00:23:13.240 --> 00:23:16.799 Fernando sent me the warranty and I read it. He 393 00:23:16.880 --> 00:23:19.480 bought that not an unlimited mileage, but had some sort 394 00:23:19.480 --> 00:23:21.799 of a deluxe wranty and it was expensive. 395 00:23:21.880 --> 00:23:23.559 I think it was like four thousand dollars. 396 00:23:23.720 --> 00:23:28.559 But on page three the warranty clearly said it covers 397 00:23:28.599 --> 00:23:32.480 this oil. There's some sort of oil housing assembly something 398 00:23:32.480 --> 00:23:35.200 that holds the oil filter into the engine. 399 00:23:35.759 --> 00:23:37.839 And they said they didn't cover it. 400 00:23:39.279 --> 00:23:42.480 Well, they Fernando went ahead and had to get the 401 00:23:42.559 --> 00:23:43.000 work done. 402 00:23:43.039 --> 00:23:44.680 He had to pay for it out of pocket. So 403 00:23:44.759 --> 00:23:48.559 there's how much I believe it was he had out 404 00:23:48.599 --> 00:23:49.039 of pocket. 405 00:23:49.079 --> 00:23:52.000 It was thirty five hundred dollars, and that included the 406 00:23:52.039 --> 00:23:54.480 fourteen hundred dollars teardown. 407 00:23:54.960 --> 00:23:56.480 And I believe his warrant. 408 00:23:56.160 --> 00:23:58.759 He should have stepped up and paid for the engine. 409 00:23:58.839 --> 00:24:00.519 They had to pay tear. 410 00:24:00.440 --> 00:24:02.400 It down in order to find out what the problem. 411 00:24:02.599 --> 00:24:07.400 Yeah, but warranties don't pay for teardowns unless the problem 412 00:24:07.480 --> 00:24:10.559 turns out to be a warranty issue. So when you 413 00:24:10.599 --> 00:24:13.519 have an extended warranty and you have to go hunting 414 00:24:13.559 --> 00:24:17.000 for the problem, they will pay for the teardown if 415 00:24:17.039 --> 00:24:21.119 the problem turns out to be you're their problem. If 416 00:24:21.119 --> 00:24:23.839 it turns out to be an uncovered part, they don't 417 00:24:23.880 --> 00:24:27.160 pay for the teardown no matter what. They only pay 418 00:24:27.200 --> 00:24:30.119 for the teardown if the ultimate repair is covered. 419 00:24:30.599 --> 00:24:33.839 Okay, So it would be good to have Fernando call 420 00:24:33.960 --> 00:24:38.839 in because when I called the Dodge AutoNation in Colorado Springs, 421 00:24:39.240 --> 00:24:40.440 apparently they hung up. 422 00:24:40.759 --> 00:24:41.960 Well, i'll tell you what. 423 00:24:42.079 --> 00:24:44.720 He screwed himself by having the work done before authorization. 424 00:24:45.200 --> 00:24:47.119 He screwed himself. I'm telling you that right now. 425 00:24:48.359 --> 00:24:52.359 There's absolutely there's absolutely no way we can go back 426 00:24:52.400 --> 00:24:54.400 in time and make them pay for it. And the 427 00:24:54.680 --> 00:24:59.000 warranty is very explicit. You need a teardown and an approval. 428 00:25:00.279 --> 00:25:01.640 So, Doc, did you know that? 429 00:25:02.200 --> 00:25:05.079 I did not, But I said I will call Fernando 430 00:25:05.119 --> 00:25:08.640 because it sounds like Bow and I got two different people. 431 00:25:08.759 --> 00:25:11.000 Maybe, but I will. 432 00:25:11.240 --> 00:25:13.759 I'll call Fernando and get to see what's going on 433 00:25:13.799 --> 00:25:15.599 with the resolution of this issue. 434 00:25:17.200 --> 00:25:18.559 So doctor, okay. 435 00:25:18.920 --> 00:25:23.720 So therefore, we have to approach this a different way. 436 00:25:24.880 --> 00:25:29.599 First and foremost was the part covered. If it was, 437 00:25:30.920 --> 00:25:33.920 then we have to ask the warranty company what would 438 00:25:33.920 --> 00:25:36.640 they have normally paid for it, and would they at 439 00:25:36.720 --> 00:25:40.440 least reimburse him something not the whole thing necessarily, but 440 00:25:40.519 --> 00:25:42.599 something people with extend. 441 00:25:42.680 --> 00:25:45.119 This is really important, and I want to bring this up. 442 00:25:46.160 --> 00:25:48.960 When you have an extended warranty, first and foremost, most 443 00:25:49.000 --> 00:25:50.559 of them are worth crap. 444 00:25:50.680 --> 00:25:53.279 Okay, I don't like extended warranties. 445 00:25:53.519 --> 00:25:55.640 Now, I'm not going to tell you that people haven't 446 00:25:55.960 --> 00:25:59.400 had extended warranties and and they paid off. They do 447 00:25:59.480 --> 00:26:03.160 once in a while, well, but very seldom do use 448 00:26:03.279 --> 00:26:05.880 car warranties. And actually I don't even like call them 449 00:26:06.160 --> 00:26:07.839 the warranties their service plans. 450 00:26:08.400 --> 00:26:10.359 Very seldom do they pay off. 451 00:26:11.039 --> 00:26:14.680 I know you hear all these commercials from celebrities on 452 00:26:14.839 --> 00:26:19.000 TV iced Ta talking, yeah, iced Tea does one. They 453 00:26:19.079 --> 00:26:23.119 do these these things like you know, I had this 454 00:26:23.319 --> 00:26:25.240 coverage and it paid this, and it paid that. 455 00:26:25.839 --> 00:26:27.359 They don't pay a lot. 456 00:26:27.920 --> 00:26:33.079 They also require teardowns and inspections, which you are on 457 00:26:33.160 --> 00:26:35.720 the hook for if it turns out they're not going 458 00:26:35.759 --> 00:26:38.640 to pay for the repair. More than not, they do 459 00:26:38.720 --> 00:26:42.000 not pay for repairs. The most important part of that 460 00:26:42.079 --> 00:26:47.119 warranty is the exclusion page that tells all of the exclusions. 461 00:26:48.039 --> 00:26:49.960 And I don't want to go into it right now. 462 00:26:50.000 --> 00:26:53.279 I'm just going to suffice it to say this, when 463 00:26:53.359 --> 00:26:56.559 you have a warranty, you cannot have the work done 464 00:26:57.119 --> 00:26:59.960 and go back and collect. That's not going to happen. 465 00:27:00.480 --> 00:27:02.920 That's a rarity. We've been able to do that once 466 00:27:02.960 --> 00:27:06.119 in a while, but it's a rarity. So the bottom 467 00:27:06.160 --> 00:27:10.640 line is, if you are looking for a warranty repair, 468 00:27:10.960 --> 00:27:14.440 you have to exhaust your avenues with the warranty company 469 00:27:14.759 --> 00:27:18.039 before you go have the work done. Call us before 470 00:27:18.079 --> 00:27:21.640 you have the work done. Frank Duran the real estate man. 471 00:27:21.720 --> 00:27:23.119 You want to know what your house is going to 472 00:27:23.200 --> 00:27:26.680 sell for. He'll give you a valuation free of charge 473 00:27:26.720 --> 00:27:31.799 for the asking detailed on the comps, the neighborhood interest rates, 474 00:27:31.799 --> 00:27:34.359 supplying demand, and what he thinks you'll get. 475 00:27:34.799 --> 00:27:37.240 That's frankedurand the real estate Man dot com. 476 00:27:37.279 --> 00:27:40.079 A free valuation of your property three oh three nine 477 00:27:40.160 --> 00:27:49.279 two zero sixteen twenty two. Go with a sure thing 478 00:27:49.400 --> 00:27:52.240 Denver's Best Roofer Excel Roofing dot com. 479 00:27:52.279 --> 00:27:54.279 You don't pay a cent until you're content. 480 00:27:57.640 --> 00:28:00.839 Time for an insurance check up, free no obligation comparison 481 00:28:00.960 --> 00:28:04.519 call Compass Insurance paying too much your coverage at dozens 482 00:28:04.559 --> 00:28:07.279 of insurance companies find out now three all three seven 483 00:28:07.279 --> 00:28:09.640 to seven to one help. You'll think you're his only 484 00:28:09.720 --> 00:28:12.200 customer when you choose Frank durand the real estate man 485 00:28:12.240 --> 00:28:15.640 dot com to list your home with Remax Alliance three 486 00:28:15.720 --> 00:28:26.079 all three nine two zero sixteen twenty two. Hi Tom Martino, 487 00:28:26.160 --> 00:28:30.319 your troubleshooter. We were just talking about Fernando and he 488 00:28:30.480 --> 00:28:34.200 was working with Bow and Doc and and here's the issue. 489 00:28:34.880 --> 00:28:35.880 He took his truck in. 490 00:28:36.119 --> 00:28:40.240 He had an extended warranty and he had the work 491 00:28:40.279 --> 00:28:44.640 done and now he's looking for reimbursement. But my question 492 00:28:44.720 --> 00:28:57.079 for Fernando who authorized the teardown? Fernando, Yeah, hello, I'm here, Fernando. 493 00:28:57.519 --> 00:28:59.960 Who authorized them to tear it down and fix it? 494 00:29:03.920 --> 00:29:07.400 I say that again, Fernando. 495 00:29:07.680 --> 00:29:10.119 We have to have some communication here. That's where I 496 00:29:10.200 --> 00:29:13.359 ask questions and you answer me. I am asking you 497 00:29:13.759 --> 00:29:17.680 when you took your truck in, why did you assume 498 00:29:18.240 --> 00:29:20.640 it was going to be covered by the warranty? 499 00:29:21.000 --> 00:29:22.599 Who told them to fix it? 500 00:29:24.480 --> 00:29:25.680 They told Dodge. 501 00:29:25.759 --> 00:29:28.119 Dodge told me to take it into infinities for them 502 00:29:28.119 --> 00:29:28.680 to fix it. 503 00:29:31.000 --> 00:29:34.200 They actually the warranty company told them to fix it. 504 00:29:36.000 --> 00:29:37.960 Yeah, I heard. 505 00:29:39.960 --> 00:29:42.119 Okay, do you have proof of that that the warranty 506 00:29:42.160 --> 00:29:43.119 company approved it? 507 00:29:45.240 --> 00:29:45.319 No? 508 00:29:45.440 --> 00:29:45.799 I don't. 509 00:29:47.759 --> 00:29:52.880 Okay, Then who told you the warranty company approved it. 510 00:29:52.880 --> 00:29:57.039 It was the Dodge Dodge company at Nation. 511 00:29:59.319 --> 00:30:03.160 All right, So, so Boat, I mean, Deputy d you 512 00:30:03.200 --> 00:30:03.920 know about. 513 00:30:03.640 --> 00:30:04.160 This, Tom. 514 00:30:04.200 --> 00:30:05.599 I was there for the original call. 515 00:30:05.839 --> 00:30:06.160 Okay. 516 00:30:06.240 --> 00:30:07.559 I listened to the whole thing. I was in the 517 00:30:07.599 --> 00:30:08.440 studio with Mark. 518 00:30:08.599 --> 00:30:09.000 Okay. 519 00:30:09.240 --> 00:30:12.680 Fernando bought this vehicle from a Dodge dealership. I think 520 00:30:12.680 --> 00:30:16.400 a color of springs, is that correct? Yes, it broke down. 521 00:30:17.359 --> 00:30:20.640 So Fernando called the dealership and said, hey, I got 522 00:30:20.640 --> 00:30:22.799 this warranty. I'm going to have a towed back to 523 00:30:22.799 --> 00:30:26.799 you to fix it. And the Dodge dealership not Dodge 524 00:30:26.920 --> 00:30:29.400 as he just said, but the dealership said, no, don't 525 00:30:29.400 --> 00:30:31.680 bring it to us, just take it to an Infinity dealer. 526 00:30:32.480 --> 00:30:34.000 He took it to the Infinity dealer. 527 00:30:34.119 --> 00:30:36.319 The Infinity dealer said it will cost I think it 528 00:30:36.359 --> 00:30:38.359 was about fourteen hundred bucks if I remember right, to 529 00:30:38.400 --> 00:30:39.920 tear it down to the point of failure. 530 00:30:40.920 --> 00:30:43.759 So, and as you know, the customer. 531 00:30:43.400 --> 00:30:47.240 Is responsible for this, right, because if the warranty company 532 00:30:47.319 --> 00:30:51.640 does not approve the repair, then the teardown is to 533 00:30:51.640 --> 00:30:52.880 be borne by the customer. 534 00:30:53.000 --> 00:30:53.200 Right. 535 00:30:53.839 --> 00:30:56.839 So, Fernando, if I remember this, right, Fernando, you went 536 00:30:56.920 --> 00:30:59.519 back to the Dodge dealer, and he said, hey, I 537 00:30:59.559 --> 00:31:02.079 don't want to pay fourteen hundred bucks, but somebody over 538 00:31:02.119 --> 00:31:04.880 there verbally said, well, we'll just cover it. 539 00:31:04.920 --> 00:31:07.279 We'll cover the fourteen hundred. 540 00:31:08.119 --> 00:31:10.319 But he has no proof of that. No, of course not. 541 00:31:10.559 --> 00:31:15.880 And so so Fernando had the Infinity Dealership tear it down. 542 00:31:16.440 --> 00:31:19.240 They made a warranty claim on his behalf. The warranty 543 00:31:19.279 --> 00:31:21.240 claim was denied. Is that right, Fernando? 544 00:31:22.200 --> 00:31:23.680 Yeah, dude, got it right so far. 545 00:31:24.759 --> 00:31:29.920 And so Fernando had the vehicle fixed anyway at his expense. 546 00:31:30.960 --> 00:31:35.480 But now Fernando seeks to recover the fourteen hundred from 547 00:31:35.480 --> 00:31:39.279 the Dodge dealership based on the verbal promise that they'll 548 00:31:39.279 --> 00:31:43.920 pay for the teardown portion, which was fourteen hundred dollars. 549 00:31:44.119 --> 00:31:48.240 And the conversation that Mark and I in Fernando had 550 00:31:48.480 --> 00:31:55.440 was is it really the Dodge dealership's responsibility to pay 551 00:31:55.480 --> 00:31:58.119 for the teardown because the teardown had to happen anyway 552 00:31:58.160 --> 00:31:59.559 in order to affect the repairs. 553 00:32:00.279 --> 00:32:01.920 I think Fernando's out of luck. 554 00:32:02.079 --> 00:32:04.079 Why did they turn Let's get to the heart of 555 00:32:04.119 --> 00:32:07.960 the issue, Fernando, why was the repair not covered? 556 00:32:09.240 --> 00:32:14.160 Okay, so there wasn't covered because they said, well, the 557 00:32:15.319 --> 00:32:17.039 if anyone of them when they tore the car down, 558 00:32:17.279 --> 00:32:19.039 they didn't know what it was. They were trying to 559 00:32:19.079 --> 00:32:21.000 figure out what was the wrongest problem with the car, 560 00:32:21.319 --> 00:32:23.759 so they thought it was the oil housing, pump the pumps, 561 00:32:24.680 --> 00:32:26.920 so theyre just going by c sing. 562 00:32:27.559 --> 00:32:28.880 They don't know what was the problem. 563 00:32:28.920 --> 00:32:32.359 So they called an insurance place and they said, well, 564 00:32:33.000 --> 00:32:34.759 we need to tear it down to get to what 565 00:32:34.880 --> 00:32:35.599 the problem is. 566 00:32:35.799 --> 00:32:37.599 And they said what did they find out? 567 00:32:37.720 --> 00:32:40.200 What did they what did they turned down? 568 00:32:41.720 --> 00:32:46.319 They turned down all the whole work, everything, But what was. 569 00:32:46.240 --> 00:32:48.759 The repair that they turned down? What was the problem 570 00:32:48.799 --> 00:32:50.400 that they refused to cover. 571 00:32:52.720 --> 00:32:54.839 The oil stout the housing. Now, so as you look 572 00:32:54.880 --> 00:32:58.359 on my contract, it shows that they covered the oil healthing. 573 00:32:59.799 --> 00:33:05.240 So Fernando Fernando has two separate problems. One is that 574 00:33:05.319 --> 00:33:10.119 the warranty company, unsurprisingly deny the warranty repair, which should 575 00:33:10.160 --> 00:33:12.599 have been covered according to the terms of their contract. 576 00:33:13.200 --> 00:33:16.839 But that problem is separate from his other problem, which 577 00:33:16.880 --> 00:33:19.519 is he feels that the Dodge dealership still owes him 578 00:33:19.559 --> 00:33:21.279 the fourteen hundred bucks for the teardown. 579 00:33:21.920 --> 00:33:23.839 Yeah, but that will be covered of these but that 580 00:33:23.880 --> 00:33:26.680 will be covered by the warranty company if it turns 581 00:33:26.720 --> 00:33:28.279 out to be a warranty repair. 582 00:33:28.079 --> 00:33:30.960 Well, if the warranty company already denied. 583 00:33:30.720 --> 00:33:33.799 The repair, Okay, but you're saying it's in their contract, 584 00:33:33.960 --> 00:33:36.200 so maybe he should take them to small claims court. 585 00:33:36.319 --> 00:33:39.440 Well, that's probably not going to happen because but one 586 00:33:39.559 --> 00:33:43.319 warranty repair contract I've ever read, with the exception of 587 00:33:43.400 --> 00:33:47.240 just a couple of days ago, has a mandatory arbitration provision. 588 00:33:49.279 --> 00:33:53.440 Fernando, can you send a copy of your extended warranty 589 00:33:53.480 --> 00:33:56.799 to us? I want to look at what provision it 590 00:33:56.839 --> 00:34:00.720 has for arbitration and the repair build Send us all 591 00:34:00.759 --> 00:34:03.519 that stuff. All right, I'm Tom Martino. We're gonna look 592 00:34:03.559 --> 00:34:07.680 into this more, folks. Extended warranties, they suck. How many 593 00:34:07.759 --> 00:34:09.400 times do I have to tell you that we have 594 00:34:09.440 --> 00:34:12.280 more coming up on the Troubleshooter Show three oh three Martino, 595 00:34:16.239 --> 00:34:19.480 go with a sure thing Denver's Best Roofer Excel Roofing 596 00:34:19.599 --> 00:34:20.199 dot com. 597 00:34:20.239 --> 00:34:22.239 You don't pay a cent until you're content. 598 00:34:25.639 --> 00:34:28.800 Time for an insurance check up, free no obligation comparison 599 00:34:28.960 --> 00:34:32.519 call Compass insurance paying too much your coverage at dozens 600 00:34:32.519 --> 00:34:35.239 of insurance companies find out Now three oh three seven 601 00:34:35.360 --> 00:34:38.159 seven to one help. You'll think you're his only customer 602 00:34:38.199 --> 00:34:40.440 when you choose Frank durand the real estate Man dot 603 00:34:40.480 --> 00:34:43.760 com to list your home with Remax Alliance three oh 604 00:34:43.840 --> 00:34:45.920 three nine two zero sixteen twenty two. 605 00:34:51.400 --> 00:34:56.760 Ripped up news ned So you don't have. 606 00:34:58.960 --> 00:34:59.679 Come run. 607 00:35:01.119 --> 00:35:01.440 Camp. 608 00:35:02.639 --> 00:35:04.159 Shooter's gonna help. 609 00:35:04.239 --> 00:35:08.280 Com Dix is the Troubleshooter Show. 610 00:35:08.920 --> 00:35:13.639 No Tom Martino, Hi Tom Martino. 611 00:35:13.760 --> 00:35:13.960 Here. 612 00:35:14.039 --> 00:35:17.719 This is the Troubleshooter Show, where we are solving problems, 613 00:35:17.760 --> 00:35:22.880 answering questions, taking complaints, as we've been doing for forty 614 00:35:22.880 --> 00:35:26.199 five years in Denver, the longest running radio show with 615 00:35:26.280 --> 00:35:29.360 the same host still on the air, going strong after 616 00:35:29.400 --> 00:35:32.239 all this time. I just looked around. All my friends 617 00:35:32.239 --> 00:35:37.280 are retiring and they're all on beaches. Nothing wrong with that, 618 00:35:37.400 --> 00:35:40.440 but it doesn't have that allure to me. I don't 619 00:35:40.480 --> 00:35:43.119 know why. I've always loved working. I always love what 620 00:35:43.159 --> 00:35:45.760 I do now. I like getting away and doing things, 621 00:35:45.760 --> 00:35:50.400 of course, but I don't have that travel vacation beach bug. 622 00:35:51.800 --> 00:35:55.159 Maybe I will someday, but I don't have it. You 623 00:35:55.199 --> 00:35:59.920 would think, after facing death in the face and battling pang, 624 00:36:00.079 --> 00:36:02.400 create a cancer to have a different feeling, but I don't. 625 00:36:02.679 --> 00:36:04.639 But I don't feel I'm missing out on anything. 626 00:36:05.159 --> 00:36:08.360 Yeah, the most I think the most important thing when 627 00:36:08.400 --> 00:36:11.079 you retire is to know what you're going to do 628 00:36:11.599 --> 00:36:13.920 with all that time that you have now freed up. 629 00:36:14.400 --> 00:36:18.320 I mean, I can tell you from personal experience that 630 00:36:18.440 --> 00:36:21.199 you have to have something to look forward to to 631 00:36:21.280 --> 00:36:24.280 feel that you're still contributing. You can't just stay home 632 00:36:24.599 --> 00:36:27.159 and watch TV for the next twenty years. 633 00:36:27.639 --> 00:36:28.800 You need something whether. 634 00:36:28.760 --> 00:36:30.599 Yeah, and again I don't want to by the way, 635 00:36:30.679 --> 00:36:33.400 I don't want to criticize people who love going to 636 00:36:33.440 --> 00:36:36.440 the beach and sitting on the beach and posting pictures 637 00:36:36.440 --> 00:36:37.559 on Instagram all day. 638 00:36:37.800 --> 00:36:39.519 That's good if that's what they want to do. 639 00:36:39.880 --> 00:36:41.920 Or if you just want to travel down the Lazy 640 00:36:42.039 --> 00:36:44.079 River in a canoe, or you want. 641 00:36:43.920 --> 00:36:44.440 To do anything. 642 00:36:44.519 --> 00:36:47.079 I mean, that's more power to you, okay. But for me, 643 00:36:48.119 --> 00:36:51.079 I always want to do something. I always feel like 644 00:36:51.119 --> 00:36:54.079 I should be doing something, and one of the missions 645 00:36:54.119 --> 00:36:57.920 I have is to help people, and I love it, 646 00:36:59.000 --> 00:37:02.159 so I do. I do have fun though, you know. 647 00:37:02.239 --> 00:37:04.599 I like going places and doing things, but I don't 648 00:37:04.679 --> 00:37:08.679 like I don't like excessive leisure time. 649 00:37:08.840 --> 00:37:11.920 And laying around. To me, that's not joyful. 650 00:37:12.280 --> 00:37:15.239 Having a drink on a beach is joyful for fifteen 651 00:37:15.320 --> 00:37:19.159 or twenty minutes. I'm too much of a weird personality 652 00:37:19.239 --> 00:37:24.519 to enjoy that kind of downtime. But don't get me wrong, 653 00:37:24.639 --> 00:37:28.079 I enjoy life to the fullest. 654 00:37:28.679 --> 00:37:29.480 But I like doing that. 655 00:37:29.800 --> 00:37:32.599 Like when I started, I got like new energy when 656 00:37:32.599 --> 00:37:36.480 I started Wave eight Financial Management, starting something brand new. 657 00:37:36.800 --> 00:37:39.519 It just made me feel great and I love doing 658 00:37:39.559 --> 00:37:43.000 it and helping others and it's just cool. I can't 659 00:37:43.039 --> 00:37:46.599 explain it, but in any case, welcome to the show. 660 00:37:47.119 --> 00:37:48.719 I don't have to preach to you. You do what 661 00:37:48.760 --> 00:37:52.639 you want. So many people, as I said, they can't. 662 00:37:52.679 --> 00:37:56.400 They can't wait to get to the beach. It's called 663 00:37:56.440 --> 00:37:59.320 on the beach, you know, It's an expression they lay 664 00:37:59.320 --> 00:38:02.360 on the beach. More power to you do that all 665 00:38:02.400 --> 00:38:06.760 you want. I would die of boredom. And I think 666 00:38:06.840 --> 00:38:08.800 Doc said it right. You got to know what you're 667 00:38:08.800 --> 00:38:10.559 gonna do and do it and feel like you have 668 00:38:10.679 --> 00:38:11.599 meaning in life. 669 00:38:11.719 --> 00:38:13.039 Although there are some people. 670 00:38:13.599 --> 00:38:16.519 I talked to a guy one time who was painfully 671 00:38:16.519 --> 00:38:20.239 honest with me, and he says, you know, Tom, I don't. 672 00:38:20.079 --> 00:38:21.480 Feel like I have to have purpose. 673 00:38:22.360 --> 00:38:28.400 I actually like staying in bed late, watching TV, watching reruns, 674 00:38:28.719 --> 00:38:32.679 eating breakfast at noon, going out and doing nothing around 675 00:38:32.719 --> 00:38:35.760 of golf, and then you know, every now and then 676 00:38:35.880 --> 00:38:39.840 taking long weekends and vacations, and I thought, well that's nice. 677 00:38:39.840 --> 00:38:42.320 I mean, who am I to say you can't do that? 678 00:38:42.639 --> 00:38:45.239 How does this guy afford his No? 679 00:38:45.159 --> 00:38:46.679 No, I mean he's retired. 680 00:38:46.760 --> 00:38:49.880 I mean yeah, yeah, yeah, so he saved up for it. 681 00:38:49.880 --> 00:38:52.480 It's not like he doesn't deserve it. I mean I 682 00:38:52.519 --> 00:38:54.559 think we all deserve exactly. 683 00:38:54.159 --> 00:38:57.800 What we get. And I don't mean that in a 684 00:38:57.840 --> 00:39:04.599 cruel way. I mean what I should say this I no, no, yeah, 685 00:39:04.639 --> 00:39:05.079 bad way. 686 00:39:05.440 --> 00:39:08.280 I think what I meant to say was we all 687 00:39:08.920 --> 00:39:12.719 get exactly what we strive for. I think I really 688 00:39:12.760 --> 00:39:14.880 think so. I'm not talking about sickness and all that. 689 00:39:14.920 --> 00:39:18.480 I'm talking about like in life, our goals. I think 690 00:39:18.519 --> 00:39:23.519 we accomplish our goals. I think when somebody says I 691 00:39:23.559 --> 00:39:25.559 can't do this, I can't do this, I can't do this, 692 00:39:25.599 --> 00:39:27.920 I can't do this, they're absolutely. 693 00:39:27.400 --> 00:39:27.960 Right, right. 694 00:39:28.400 --> 00:39:30.079 And when they say I'm going to do this, I'm 695 00:39:30.119 --> 00:39:31.840 going to do this, I'm going to do this, they're 696 00:39:31.880 --> 00:39:33.679 going to have fun trying or they're going to do it. 697 00:39:34.239 --> 00:39:37.719 So in any case, enough of my preaching. Tony wants 698 00:39:37.719 --> 00:39:42.480 to talk about a car accident, an issue with a settlement. Okay, Tony, 699 00:39:43.280 --> 00:39:45.440 what's happening in your life? Welcome to the show. 700 00:39:47.000 --> 00:39:49.960 Oh thank you this So I got to end it 701 00:39:49.960 --> 00:39:54.000 back in December. They plenty called me yesterday and they're 702 00:39:54.000 --> 00:39:56.960 offering me fifteen dollars to settle. 703 00:39:57.719 --> 00:40:01.119 Now I was like, okay, who hit Who hit you? 704 00:40:01.639 --> 00:40:04.519 Was it somebody? Somebody? Was that fault when they hit you? 705 00:40:04.639 --> 00:40:05.159 Is that right? 706 00:40:06.719 --> 00:40:07.119 Correct? 707 00:40:07.199 --> 00:40:09.639 It was a So I was like the second car, 708 00:40:09.800 --> 00:40:13.079 this truck ran into one cars and pushed them into me, 709 00:40:14.039 --> 00:40:15.360 and then I got pushed into another. 710 00:40:15.400 --> 00:40:18.480 And they offer and and they offered you a property 711 00:40:18.519 --> 00:40:19.280 damage settlement. 712 00:40:19.280 --> 00:40:20.800 Did you have any medical bills? 713 00:40:22.599 --> 00:40:23.000 Uh? 714 00:40:23.039 --> 00:40:26.719 So I did have to go through some therapy and things. 715 00:40:26.719 --> 00:40:30.079 So that's like a whole different case. I haven't to 716 00:40:30.239 --> 00:40:34.519 tack on none of that. But so I went to 717 00:40:34.679 --> 00:40:38.000 the to the collision place and I told them I 718 00:40:38.000 --> 00:40:40.239 had fifteen hundred dollars, Like, that's not even enough to 719 00:40:41.559 --> 00:40:43.000 fix your car, fix my truck? 720 00:40:44.440 --> 00:40:47.000 Well, hold on, so you're you have a two thousand 721 00:40:47.039 --> 00:40:52.440 and four Exterra. Is that right, Yes, sir. Are they 722 00:40:52.480 --> 00:40:53.519 saying it's totaled? 723 00:40:55.000 --> 00:40:55.760 Yes, they're totally not. 724 00:40:58.320 --> 00:41:00.480 And they're only offering you fifteen. 725 00:41:02.280 --> 00:41:04.960 Yes, because they said that there's only so much coverage 726 00:41:05.280 --> 00:41:07.800 and the first person that got career inded is taken 727 00:41:08.079 --> 00:41:17.920 the majority of it and then me, oh. 728 00:41:16.519 --> 00:41:20.719 So new So they're saying that they're okay. So how 729 00:41:20.719 --> 00:41:21.960 many cars were involved? 730 00:41:22.000 --> 00:41:22.320 Total? 731 00:41:24.519 --> 00:41:24.880 Uh? 732 00:41:25.039 --> 00:41:26.920 Three, including the one it hits. 733 00:41:28.800 --> 00:41:31.840 Okay. So where were you in the chain of three cars? 734 00:41:32.239 --> 00:41:32.800 In the middle? 735 00:41:34.280 --> 00:41:35.159 Yeah, I was in the middle. 736 00:41:37.320 --> 00:41:40.239 So a truck hit you and you hit a car. 737 00:41:41.880 --> 00:41:44.880 No, so a truck hit the car behind me, that 738 00:41:44.920 --> 00:41:48.280 car hit me, and then I got pushed into another car. 739 00:41:49.519 --> 00:41:51.719 Well I'm counting four cars here. I don't know why 740 00:41:51.719 --> 00:41:54.880 we're different. You had the truck, yeah, the car that 741 00:41:54.960 --> 00:41:58.159 hit you, you had you, and you had the car you hit. 742 00:41:58.239 --> 00:42:01.599 That's four cars, right, I'm sorry? 743 00:42:01.679 --> 00:42:01.840 Yeah? 744 00:42:01.840 --> 00:42:03.159 That who's the. 745 00:42:03.079 --> 00:42:06.039 One and who's the one paying the who's the one 746 00:42:06.079 --> 00:42:06.880 paying the bills? 747 00:42:07.119 --> 00:42:08.400 The truck that started it? 748 00:42:09.960 --> 00:42:10.119 Yes? 749 00:42:13.199 --> 00:42:17.559 Okay? And what insurance company is it? 750 00:42:19.440 --> 00:42:19.719 Uh? 751 00:42:19.800 --> 00:42:20.599 Bristol West. 752 00:42:25.039 --> 00:42:27.159 I never heard of them. 753 00:42:27.760 --> 00:42:30.320 I want to get our attorney on I want to 754 00:42:30.360 --> 00:42:33.280 get our accident attorney on. He does personal injury, but 755 00:42:33.800 --> 00:42:36.320 he knows a lot about property damage in. 756 00:42:36.320 --> 00:42:37.159 Cases like this. 757 00:42:38.239 --> 00:42:41.119 Katschina, Let's try to get John Fuller on right now 758 00:42:42.360 --> 00:42:45.119 and just tell him we have a property damage question 759 00:42:45.199 --> 00:42:48.599 if he could help us out. Hold on, Tony, I 760 00:42:48.639 --> 00:42:54.679 want to get somebody else's perspective. A truck hits you, 761 00:42:54.679 --> 00:42:59.440 you hit someone, well, a truck hits a car behind you. 762 00:43:00.519 --> 00:43:04.079 That car hits you. 763 00:43:02.679 --> 00:43:07.559 You hit someone right right, your car's totaled, so that 764 00:43:07.639 --> 00:43:10.519 truck's paying for everybody. 765 00:43:10.760 --> 00:43:15.000 Correct, But there's okay, they had so much comfort. 766 00:43:16.039 --> 00:43:18.639 No, I know, and that's true. But I don't know 767 00:43:18.679 --> 00:43:21.480 how they divvy up that coverage. I don't really know 768 00:43:21.519 --> 00:43:24.840 how they do it. Do you have collision car or 769 00:43:24.920 --> 00:43:26.920 you don't have collision coverage on an old car? 770 00:43:27.000 --> 00:43:28.639 Do you no? 771 00:43:29.000 --> 00:43:34.519 Just plain viability? And I'm just wanting to give my 772 00:43:34.639 --> 00:43:38.599 co bar, my rings, my two bumpers, you know, just 773 00:43:38.679 --> 00:43:41.079 my damage, just back to the regular way it was 774 00:43:41.159 --> 00:43:41.920 before the accident. 775 00:43:42.519 --> 00:43:45.679 How much how much will that all cost? 776 00:43:46.960 --> 00:43:49.320 So, like I said, I went to the collision place, 777 00:43:49.519 --> 00:43:52.400 I told them what I had, and they just kind 778 00:43:52.400 --> 00:43:54.000 of like there was not even enough to cover the 779 00:43:54.000 --> 00:43:57.559 two bumpers and the door. So I didn't even I 780 00:43:57.559 --> 00:43:59.280 didn't even bother to get an estimate. I called the 781 00:43:59.320 --> 00:43:59.960 insurance company. 782 00:44:00.639 --> 00:44:07.400 Okay, So so the fifteen hundred bucks won't cover anything, now, Tony, 783 00:44:07.519 --> 00:44:11.119 here's the here's the problem with an accident. They're only 784 00:44:11.199 --> 00:44:15.280 required to pay you what your car is worth. 785 00:44:15.280 --> 00:44:16.639 How many miles on your car? 786 00:44:18.800 --> 00:44:22.039 I got like two hundred and thirty thousand on it? 787 00:44:23.719 --> 00:44:28.239 Oh my god, Oh my god, it was. 788 00:44:28.400 --> 00:44:33.280 It was fine you buffers, greg a back door wasn't smashed. 789 00:44:33.840 --> 00:44:38.800 Yeah, I know, but yeah, but it has a finite value. Bro, 790 00:44:39.719 --> 00:44:41.320 if you were to sell it, how much would you 791 00:44:41.360 --> 00:44:44.079 have gotten for it? If you sold it, how much 792 00:44:44.079 --> 00:44:45.239 would you have gotten for it? 793 00:44:47.360 --> 00:44:47.760 Uh? 794 00:44:47.840 --> 00:44:48.800 By about fifte. 795 00:44:51.039 --> 00:44:52.639 Yeah, so you're being honest. 796 00:44:52.880 --> 00:44:55.000 Hold on, and let's see if there's any back door 797 00:44:55.039 --> 00:44:57.920 here with going after the guy in the truck. I'm 798 00:44:57.920 --> 00:45:01.159 Tom Martine and we'll get John Fuller on right after this. 799 00:45:07.320 --> 00:45:10.559 Go with a sure thing Denver's Best roofer Excel Roofing 800 00:45:10.679 --> 00:45:11.280 dot com. 801 00:45:11.320 --> 00:45:13.320 You don't pay a cent until you're content. 802 00:45:16.719 --> 00:45:19.880 Time for an insurance check up, free no obligation comparison 803 00:45:20.000 --> 00:45:23.599 call Compass insurance paying too much your coverage at dozens 804 00:45:23.599 --> 00:45:26.320 of insurance companies. Find out now three oh three seven 805 00:45:26.360 --> 00:45:28.679 to seven to one help. You'll think you're his only 806 00:45:28.760 --> 00:45:31.239 customer when you choose Frank durand the real estate man 807 00:45:31.280 --> 00:45:34.760 dot com to list your home with Remax Alliance three 808 00:45:34.760 --> 00:45:44.360 oh three nine two zero sixteen twenty two. Hi Tom 809 00:45:44.360 --> 00:45:47.039 Martino here three oh three seven one three talks seven 810 00:45:47.079 --> 00:45:50.039 one three eight two five five. I want to bring 811 00:45:50.119 --> 00:45:52.519 up John Fuller, who is our personal injury expert. But 812 00:45:52.960 --> 00:45:55.760 since he handles so many car accidents, I think he 813 00:45:55.880 --> 00:45:59.760 knows a lot about who gets what in property damage claims, 814 00:46:00.119 --> 00:46:03.039 because in a car accident, many times you have both 815 00:46:03.360 --> 00:46:09.559 the property damage itself and then the personal injury. John Fuller, welcome, Hey, listen. 816 00:46:11.920 --> 00:46:16.800 Here's what Tony is driving along. A truck hits a 817 00:46:16.920 --> 00:46:24.920 car behind Tony. Then that car hits Tony. Then Tony 818 00:46:25.000 --> 00:46:29.360 hits the car in front of him. Yep, everyone's going 819 00:46:29.400 --> 00:46:31.880 after the truck that caused it. The truck that hit 820 00:46:31.920 --> 00:46:36.159 the car behind Tony. Right that car hit Tony, Tony 821 00:46:36.239 --> 00:46:38.920 hit the car in front of him. The bad guy 822 00:46:39.000 --> 00:46:44.679 is the truck. The bad guy's insurance company says, we 823 00:46:44.719 --> 00:46:48.880 don't have enough money to go around, So you take 824 00:46:48.920 --> 00:46:52.360 what you get, and for your two thousand and four 825 00:46:52.440 --> 00:46:55.760 Nissan Exterra, we're going to give you what it's worth, 826 00:46:56.400 --> 00:46:58.360 and it is worth about fifteen hundred. 827 00:46:58.400 --> 00:47:00.199 He's upset about it. 828 00:47:00.239 --> 00:47:03.199 But is that the way it works? What happens when 829 00:47:03.199 --> 00:47:04.760 there's not enough to go around? 830 00:47:06.639 --> 00:47:13.719 Well, I mean, I mean, listen, insurance doesn't cap the 831 00:47:13.760 --> 00:47:17.280 amount of damages, but it may cap the amount that 832 00:47:17.360 --> 00:47:21.280 you can recover. And so by that, I mean, you know, 833 00:47:21.480 --> 00:47:24.599 the guy is free to buy. He can buy as 834 00:47:24.639 --> 00:47:28.119 little as the state requires for insurance coverage, but he's 835 00:47:28.119 --> 00:47:31.360 still responsible for all the damage that he does. But 836 00:47:31.440 --> 00:47:33.039 you're just not going to be able to use his 837 00:47:33.280 --> 00:47:36.199 insurance to collect the full amount of your damages. So 838 00:47:36.559 --> 00:47:39.199 you may have to go and actually sue him directly 839 00:47:39.239 --> 00:47:43.679 in small claims court, or you know, or take your 840 00:47:43.760 --> 00:47:46.519 hits or if you have full coverage. That's when people 841 00:47:46.639 --> 00:47:49.840 use their own insurance companies. And I understand that's not 842 00:47:50.159 --> 00:47:53.199 the case here, but those are really your options. Your 843 00:47:53.280 --> 00:47:56.760 damages don't stop with the available coverage, but your ability 844 00:47:56.760 --> 00:47:58.559 to collect may. 845 00:48:00.000 --> 00:48:01.360 It's a very important part. 846 00:48:01.480 --> 00:48:04.880 Tony John is saying, let's just say you had a 847 00:48:04.880 --> 00:48:09.760 really expensive car and your loss was thirty thousand dollars. 848 00:48:09.840 --> 00:48:13.960 Just because the guy doesn't have enough insurance doesn't mean 849 00:48:14.559 --> 00:48:18.159 he's not responsible. He could still be responsible for it, 850 00:48:18.480 --> 00:48:21.639 but collecting it's going to be very difficult, whereas if 851 00:48:21.639 --> 00:48:26.320 he has insurance, it's easier to collect. In your case, though, 852 00:48:26.400 --> 00:48:28.159 I think it's a moot point, Tony. 853 00:48:28.480 --> 00:48:29.360 And here's why. 854 00:48:30.360 --> 00:48:33.239 Even if you sue that guy directly in small claims 855 00:48:33.280 --> 00:48:37.039 court and correct me if I'm wrong, John Fuller, even 856 00:48:37.119 --> 00:48:40.559 if he goes directly after the truck driver and he says, 857 00:48:40.639 --> 00:48:42.719 you hit the car behind me, that car hit me. 858 00:48:43.400 --> 00:48:45.079 Now I don't have a car anymore. 859 00:48:45.639 --> 00:48:47.480 He doesn't have to pay a penny more than that 860 00:48:47.519 --> 00:48:48.840 car's worth, Isn't that right? 861 00:48:49.639 --> 00:48:53.119 Absolutely, your damages are the value that you've been deprived 862 00:48:53.159 --> 00:48:55.840 of here, and that's going to be the fair market 863 00:48:55.880 --> 00:48:58.800 value of that car about two seconds before he hit it. 864 00:48:59.519 --> 00:49:03.639 So yeah, if it's fifteen hundred, it doesn't matter how egregious, 865 00:49:03.679 --> 00:49:06.880 how bad, how much of a jerk the guy was, 866 00:49:07.000 --> 00:49:09.760 or how little or how much insurance he had the 867 00:49:09.880 --> 00:49:12.199 value of your car. What's going to take to make 868 00:49:12.239 --> 00:49:14.960 you whole is going to be that fifteen hundred. 869 00:49:16.679 --> 00:49:20.480 Okay, I have another question, and this is a weird question, 870 00:49:20.519 --> 00:49:21.800 but I'm hoping you can answer it. 871 00:49:22.239 --> 00:49:22.519 John. 872 00:49:22.960 --> 00:49:27.960 So we have the truck, the car that hit Tony Tony, 873 00:49:28.559 --> 00:49:29.719 and the car Tony hit. 874 00:49:30.320 --> 00:49:31.679 We have four vehicles. 875 00:49:32.559 --> 00:49:37.599 Now we have three vehicles that were damaged by the 876 00:49:37.639 --> 00:49:42.840 fourth one. How do they apportion the loss? Is there 877 00:49:42.920 --> 00:49:46.519 a priority number? For example? Does the guy at the 878 00:49:46.559 --> 00:49:48.199 head of the line get the first? 879 00:49:48.400 --> 00:49:49.360 How do they work that? 880 00:49:51.119 --> 00:49:56.199 Well, Tom, there's no rule that applies here to dictate 881 00:49:56.239 --> 00:49:59.360 who gets to go first. It's a matter of the 882 00:49:59.400 --> 00:50:02.719 insurance company saying, look, we owe a duty to protect 883 00:50:02.719 --> 00:50:04.960 this guy. There's a finite number of dollars that we 884 00:50:05.000 --> 00:50:07.800 can apply to this claim. We're going to offer it up. 885 00:50:08.119 --> 00:50:11.599 The only really mechanism there is to apportion that dollar 886 00:50:12.000 --> 00:50:14.199 is to go to court and have a judge decide. 887 00:50:14.360 --> 00:50:17.360 But that costs money, and so many times the insurance 888 00:50:17.360 --> 00:50:20.000 company will say, look, we're going to tender the entirety 889 00:50:20.039 --> 00:50:22.000 of the limits. We have a case right now where 890 00:50:22.079 --> 00:50:26.239 five people are injured and there's only fifty thousand dollars 891 00:50:26.239 --> 00:50:29.960 of coverage between the five. There's not going to be 892 00:50:30.119 --> 00:50:32.679 any more coverage. You're going to have to divide it 893 00:50:32.960 --> 00:50:36.480 some way. Either you can decide, we can go to 894 00:50:36.519 --> 00:50:39.599 a mediation and let somebody help us decide, or we 895 00:50:39.639 --> 00:50:41.800 can just throw it into the court and something called 896 00:50:41.800 --> 00:50:46.599 a declaratory action and inturpleat or deposit that money in 897 00:50:46.639 --> 00:50:49.239 the court and let the judge figure it out. So 898 00:50:49.559 --> 00:50:54.199 that's really your choice. The second and third option costs money, 899 00:50:54.519 --> 00:50:56.880 and so in an area where you don't really have 900 00:50:56.960 --> 00:50:59.480 a lot of dollars to begin with, your better course 901 00:50:59.480 --> 00:51:02.840 of action and it's just to decide amongst yourselves how 902 00:51:02.880 --> 00:51:06.840 to reasonably apportion that money. 903 00:51:06.960 --> 00:51:09.920 So, Tony, one thing I want to leave you with 904 00:51:10.639 --> 00:51:11.880 is the loss. 905 00:51:12.519 --> 00:51:17.719 If your exterra is worth fifteen hundred, you're not going 906 00:51:17.800 --> 00:51:20.360 to get more money going to small claims court. 907 00:51:21.840 --> 00:51:23.920 Okay, that's correct. 908 00:51:24.039 --> 00:51:25.320 You may as well take the money. 909 00:51:25.400 --> 00:51:27.800 You may as well just take the money if truly 910 00:51:27.920 --> 00:51:28.840 that's what it's worth. 911 00:51:29.119 --> 00:51:30.480 There's no sense fighting it. 912 00:51:32.239 --> 00:51:35.679 Okay, all right, now to make sure they were. 913 00:51:37.840 --> 00:51:40.039 If now now, wait, you want to make sure they're 914 00:51:40.079 --> 00:51:43.280 being fair. Remember what I just said, if that's what 915 00:51:43.320 --> 00:51:45.280 your car is worth. I don't know what your car 916 00:51:45.360 --> 00:51:49.840 is worth, but you said if you were to sell it, 917 00:51:49.840 --> 00:51:53.760 it would have been sold for about fifteen hundred, and 918 00:51:53.920 --> 00:51:56.559 you know you have two two hundred and thirty thousand 919 00:51:56.559 --> 00:51:57.599 miles on the damn thing. 920 00:51:58.119 --> 00:52:00.639 I mean, Tony, Sorry this. 921 00:52:00.679 --> 00:52:03.119 Happened to you, but I don't think they owe you 922 00:52:03.159 --> 00:52:06.880 more than it's worth, you know. John Fuller, By the way, 923 00:52:07.079 --> 00:52:10.320 I can talk to you about injuries if you ever 924 00:52:10.400 --> 00:52:12.480 have one like this, if there was an injury involved, 925 00:52:12.559 --> 00:52:16.039 or any other kind of a case. John, I have 926 00:52:16.159 --> 00:52:20.519 a queer question that happened on this show. It was 927 00:52:20.599 --> 00:52:23.360 such a weird problem and I want to ask you 928 00:52:23.400 --> 00:52:23.800 about it. 929 00:52:23.880 --> 00:52:27.840 Honest to God, this happened. This, honest to God happened. 930 00:52:28.400 --> 00:52:33.119 Okay, this guy was at home and his old truck 931 00:52:33.239 --> 00:52:34.639 was parked in front of his house. 932 00:52:35.480 --> 00:52:37.559 You got the picture, Yep. 933 00:52:39.039 --> 00:52:46.599 Some driver swerves into his truck and wrecks it. Now 934 00:52:46.639 --> 00:52:49.920 it's an old piece of crap truck, but it was 935 00:52:49.960 --> 00:52:56.119 his transportation. They said to him, we're gonna give you 936 00:52:56.199 --> 00:53:01.000 seven hundred dollars for that truck, and he said, I 937 00:53:01.039 --> 00:53:04.400 can't afford to be without that truck. I want to 938 00:53:04.400 --> 00:53:07.880 fix it. It was sideswiped, but because it was so old, 939 00:53:08.559 --> 00:53:13.119 they offered him like seven or eight hundred bucks. When 940 00:53:13.159 --> 00:53:16.320 he negotiated with the insurance company and said, but I 941 00:53:16.400 --> 00:53:18.079 want to keep the truck and fix it. 942 00:53:19.360 --> 00:53:20.719 Here's what they said to him. 943 00:53:21.519 --> 00:53:26.280 Okay, it's going to cost you to keep it about 944 00:53:26.280 --> 00:53:29.519 seven or eight hundred. So here's what we're going to do. 945 00:53:30.000 --> 00:53:35.159 You get to keep your wrecked truck. I mean, it 946 00:53:35.280 --> 00:53:39.400 was the weirdest situation I have ever encountered on this show. 947 00:53:40.039 --> 00:53:44.000 He's at home mining his own business, his truck is wrecked, 948 00:53:44.559 --> 00:53:47.920 and in essence, the insurance company said, we got good 949 00:53:47.920 --> 00:53:51.320 news for you, Joe. You get to keep your truck. 950 00:53:52.159 --> 00:53:56.519 Yeah. That's really an odd ball situation. I've heard you 951 00:53:56.559 --> 00:53:58.960 tell that story before, and the only thing I can 952 00:53:59.039 --> 00:54:03.039 imagine is that that truck was so depreciated that there 953 00:54:03.119 --> 00:54:06.039 was zero difference between the wholesale value of the truck 954 00:54:06.400 --> 00:54:07.559 and the retail value. 955 00:54:07.719 --> 00:54:09.960 It was just that old and that much of a 956 00:54:10.440 --> 00:54:14.639 of a you know pos that just wasn't yeah, had 957 00:54:14.679 --> 00:54:19.079 no additional value above the junk value, basically, you know. 958 00:54:20.760 --> 00:54:21.000 Yeah. 959 00:54:21.000 --> 00:54:23.800 And I told the guy, you go to small claims court, 960 00:54:24.159 --> 00:54:26.920 and I'll bet you that a judge would never let 961 00:54:26.960 --> 00:54:27.519 that happen. 962 00:54:28.039 --> 00:54:30.320 If you say, hey, I just need a few bucks to. 963 00:54:30.320 --> 00:54:34.760 Get yeah, yeah, So, John, what I want to know 964 00:54:34.920 --> 00:54:40.719 is what's the most common question you get when someone 965 00:54:40.840 --> 00:54:43.960 calls you with a personal injury Not about their car, 966 00:54:44.199 --> 00:54:46.280 but what's the most common question you get. 967 00:54:47.800 --> 00:54:50.559 Yeah, So the most common thing is that people just 968 00:54:50.599 --> 00:54:53.519 don't know when they really need to call a personal 969 00:54:53.519 --> 00:54:56.559 injury attorney and they most of them are just kind 970 00:54:56.559 --> 00:54:59.760 of inclined to try to handle it themselves for a. 971 00:54:59.719 --> 00:55:02.079 Little while, and then they kind of get over their head, 972 00:55:02.159 --> 00:55:04.400 and then they get really over their head, and by 973 00:55:04.440 --> 00:55:06.920 the time they call us, a number of things have 974 00:55:07.079 --> 00:55:10.639 happened which will materially affect the outcome at the end 975 00:55:10.639 --> 00:55:14.239 of the case. And so my advice to people is 976 00:55:14.760 --> 00:55:19.000 we are able to create the environment that lends itself 977 00:55:19.039 --> 00:55:22.840 to the best outcome the earlier we get involved. And 978 00:55:22.880 --> 00:55:26.639 so I'm talking about right after the accident, when critical 979 00:55:26.679 --> 00:55:30.159 decisions are being made about how to apply your medical benefits, 980 00:55:30.239 --> 00:55:34.559 your medpay, your copas, deductibles, all those things will have 981 00:55:34.639 --> 00:55:37.199 an impact on the bottom line. Give us a call 982 00:55:37.239 --> 00:55:40.400 when those decisions are being made. We can get involved 983 00:55:40.480 --> 00:55:43.599 right away and definitely make a great income, are a 984 00:55:43.639 --> 00:55:44.960 great impact in the end, and. 985 00:55:44.920 --> 00:55:47.639 It doesn't be you know, you don't charge more depending 986 00:55:47.639 --> 00:55:50.559 on when you get involved, or charge less depending on 987 00:55:50.559 --> 00:55:51.559 when you get involved. 988 00:55:52.480 --> 00:55:55.519 No, it's exactly the same fee. It's just that the 989 00:55:55.599 --> 00:55:59.159 outcome tends to be so much better the earlier you 990 00:55:59.199 --> 00:56:02.480 get us involved, So it's kind of the reciprocal. The 991 00:56:02.559 --> 00:56:06.400 laquer we get involved, the less you're gonna get, which effectively, 992 00:56:06.480 --> 00:56:08.119 I guess makes the see more. 993 00:56:07.920 --> 00:56:08.639 But it doesn't. 994 00:56:08.679 --> 00:56:11.679 It's yeah, it's actually the same scene no matter when 995 00:56:11.679 --> 00:56:12.599 we get involved. 996 00:56:13.360 --> 00:56:13.519 Now. 997 00:56:13.599 --> 00:56:15.320 John Fuller, by the way, can be reached at three 998 00:56:15.320 --> 00:56:18.199 oh three five nine seven forty five hundred five nine 999 00:56:18.280 --> 00:56:19.840 seven four five zero zero more. 1000 00:56:19.840 --> 00:56:20.480 Coming right up. 1001 00:56:27.519 --> 00:56:30.760 Go with a sure thing Denver's best roofer Excel Roofing 1002 00:56:30.880 --> 00:56:33.519 dot com. You don't pay a cent until you're content. 1003 00:56:36.920 --> 00:56:40.079 Time for an insurance check up free, no obligation. In comparison, 1004 00:56:40.199 --> 00:56:43.800 call Compass Insurance paying too much your coverage at dozens 1005 00:56:43.800 --> 00:56:46.519 of insurance companies find out now three oh three seven 1006 00:56:46.639 --> 00:56:49.440 seven to one help. You'll think you're his only customer 1007 00:56:49.480 --> 00:56:51.719 when you choose Frank durand the real estate Man dot 1008 00:56:51.760 --> 00:56:55.039 com to list your home with Remax Alliance three oh 1009 00:56:55.119 --> 00:56:57.039 three nine two zero sixteen twenty two. 1010 00:57:01.239 --> 00:57:01.880 I think. 1011 00:57:04.039 --> 00:57:07.760 Hi, Tom Artino here three zero three seven one three 1012 00:57:07.760 --> 00:57:10.199 talk seven one three two five five. Michael Mallley's with 1013 00:57:10.280 --> 00:57:13.360 us from Petrolley Roofing, and I want to tell people 1014 00:57:13.440 --> 00:57:17.440 right now listening how to get a BMW I eight. 1015 00:57:18.360 --> 00:57:22.559 They're gonna do Petrolley's great big give back and they 1016 00:57:22.599 --> 00:57:23.400 do it every year. 1017 00:57:25.559 --> 00:57:27.719 They do it every year or do you do it 1018 00:57:27.760 --> 00:57:30.880 once a year? Right? Okay, so let's talk about the 1019 00:57:30.920 --> 00:57:31.719 big give back. 1020 00:57:32.119 --> 00:57:36.159 This is a BMW I eight, Yes, sir, And what 1021 00:57:36.199 --> 00:57:37.159 do people. 1022 00:57:36.920 --> 00:57:37.800 Have to do? Listen? 1023 00:57:37.880 --> 00:57:40.360 People, you could be one of the people who win this. 1024 00:57:41.360 --> 00:57:42.599 What do they have to do to win this? 1025 00:57:43.039 --> 00:57:45.199 Yes, So if you're one of our customers, or if 1026 00:57:45.280 --> 00:57:47.880 you refer someone who becomes one of our customers, you're 1027 00:57:47.920 --> 00:57:50.079 automatically entered and then throughout the year. 1028 00:57:50.119 --> 00:57:53.639 Wait a minute, so just being a customer, their names entered. 1029 00:57:53.880 --> 00:57:54.119 Yeah. 1030 00:57:54.239 --> 00:57:57.760 Last year, the pool was four hundred and fifty people 1031 00:57:58.000 --> 00:57:59.840 that we had as customers and then I think three 1032 00:58:00.039 --> 00:58:03.280 under people that had referred. So, uh, we gave away 1033 00:58:03.719 --> 00:58:05.960 a what did we give away last year? 1034 00:58:06.000 --> 00:58:10.599 It was beautiful? Was it a truck? 1035 00:58:11.360 --> 00:58:11.599 Yeah? 1036 00:58:11.719 --> 00:58:15.199 It was a Oh it was a Ford Bronco one 1037 00:58:15.239 --> 00:58:18.639 of the uh, all those those Ford Bronco yeah, it 1038 00:58:18.719 --> 00:58:22.480 was fantastic and uh yeah, so one it was actually 1039 00:58:22.480 --> 00:58:25.679 the very last customer that met the deadline. 1040 00:58:26.199 --> 00:58:27.960 Uh one got all named Jenny. 1041 00:58:28.039 --> 00:58:32.679 She she had worked at waffle house her whole her 1042 00:58:32.679 --> 00:58:34.840 whole life. She was a single grandmother, and she needed 1043 00:58:34.840 --> 00:58:38.320 a new car to uh to tote her grandkids around in. 1044 00:58:38.760 --> 00:58:40.360 So cool. 1045 00:58:40.440 --> 00:58:42.679 It's always fun when somebody like that wins. 1046 00:58:42.840 --> 00:58:44.760 Now, the I eight is a hot car, isn't it. 1047 00:58:44.800 --> 00:58:47.920 Oh it's so fast. Yeah, we were just rewatching Mission Impossible. 1048 00:58:47.960 --> 00:58:52.239 It was highlighted in Mission Impossible number four. You know, 1049 00:58:52.280 --> 00:58:55.639 Mission Impossible has a a thing with BMW and so 1050 00:58:55.639 --> 00:58:56.679 they highlighted the I eight. 1051 00:58:56.760 --> 00:59:00.480 It was I mean, that is one hell of a car. Yeah, 1052 00:59:00.679 --> 00:59:03.559 am I that doesn't have golding doors? Does it? Yeah? 1053 00:59:03.639 --> 00:59:04.159 Insured does? 1054 00:59:04.360 --> 00:59:04.519 Oh? 1055 00:59:04.599 --> 00:59:08.960 Come on, man, beautiful? Yeah, come on, this is one 1056 00:59:09.039 --> 00:59:10.000 hell of a car. 1057 00:59:10.320 --> 00:59:10.559 Yep. 1058 00:59:10.639 --> 00:59:13.880 So we're giving it away now. The alternate is someone 1059 00:59:13.880 --> 00:59:16.079 could take a fifty thousand dollars cash prize if they 1060 00:59:16.119 --> 00:59:18.039 prefer so, if they win the car but they don't 1061 00:59:18.039 --> 00:59:20.119 want to deal with taxes, registration, that kind of thing, 1062 00:59:20.400 --> 00:59:22.199 they could take the cash prize and I'll be forced 1063 00:59:22.199 --> 00:59:25.920 to drive it around a little bit longer, poor me, but. 1064 00:59:25.920 --> 00:59:28.280 It would what do these If somebody was to. 1065 00:59:28.239 --> 00:59:30.679 Buy an I eight brand spanking new, what would it cost? 1066 00:59:30.920 --> 00:59:34.639 It was one hundred and fifty new right now it 1067 00:59:34.679 --> 00:59:38.960 goes for eighty five. Oh my god, ninety depending? 1068 00:59:39.039 --> 00:59:41.000 Oh my god? Is that a beautiful car? 1069 00:59:41.320 --> 00:59:43.480 Hole fun give it away? 1070 00:59:44.199 --> 00:59:45.320 Is that an all wheel drive? 1071 00:59:45.480 --> 00:59:45.760 It is? 1072 00:59:45.840 --> 00:59:47.599 Yeah, So if you put it in sport mode, it's 1073 00:59:47.599 --> 00:59:50.639 got the two electric motors on the on the front door, 1074 00:59:50.840 --> 00:59:53.239 and then it's got the combustion engine on the back, 1075 00:59:53.320 --> 00:59:56.480 so it's a hybrid, which you're getting great gas mileage. 1076 00:59:56.920 --> 00:59:58.280 What is the horsepower? 1077 00:59:59.199 --> 01:00:01.239 Tom, Now you're out of Oh my. 1078 01:00:01.159 --> 01:00:05.400 God, this is a beautiful This is like a Lambeau almost. Yeah. 1079 01:00:05.599 --> 01:00:07.239 You drive up and you don't feel embarrassed. 1080 01:00:07.239 --> 01:00:09.960 When there was a McLaren that drove Was that a 1081 01:00:10.000 --> 01:00:12.920 car shown next to us and you know you don't 1082 01:00:12.920 --> 01:00:14.000 feel embarrassed next to it? 1083 01:00:15.079 --> 01:00:18.280 Go Lee, I'd ever realized they were so beautiful. So 1084 01:00:18.559 --> 01:00:19.639 when do you give it away? 1085 01:00:20.320 --> 01:00:23.039 June twenty eighth, we're putting on an event down in 1086 01:00:23.079 --> 01:00:26.480 the Springs to unveil the winner. It'll be a free 1087 01:00:26.519 --> 01:00:28.440 event for the community where they could come out. They'll 1088 01:00:28.440 --> 01:00:30.679 do free minuture golf, we'll have free food. 1089 01:00:30.800 --> 01:00:32.039 Oh wait, so June twenty eighth. 1090 01:00:32.079 --> 01:00:35.079 So until that time, you said you either have to 1091 01:00:35.079 --> 01:00:37.800 be a customer or refer a customer. 1092 01:00:38.039 --> 01:00:39.679 What does referring a customer mean? 1093 01:00:39.880 --> 01:00:43.440 So let's say you did a roof with us, and 1094 01:00:43.519 --> 01:00:45.199 you knew we did a great job, and you know 1095 01:00:45.239 --> 01:00:47.440 your neighbor needs a roof, so you refer them and 1096 01:00:47.480 --> 01:00:48.519 they sign a contract. 1097 01:00:48.920 --> 01:00:50.039 You get a second. 1098 01:00:49.800 --> 01:00:53.840 Entry into the into the giveaway, and your neighbor would 1099 01:00:53.840 --> 01:00:54.760 get a chance to win it too. 1100 01:00:54.760 --> 01:00:56.400 So maybe you could borrow the car from them if they. 1101 01:00:56.440 --> 01:00:59.440 So wait a minute, So what if I just heard 1102 01:00:59.440 --> 01:01:03.639 about Patrol, I like Petrolley, I heard some good stuff 1103 01:01:03.679 --> 01:01:06.400 about him, and I refer you to someone, but I'm 1104 01:01:06.440 --> 01:01:07.119 not a customer. 1105 01:01:07.199 --> 01:01:10.239 Yeah, then you, but if that person signs a contract 1106 01:01:10.360 --> 01:01:12.400 with us, then you automatically are entered. 1107 01:01:12.800 --> 01:01:13.079 Wow. 1108 01:01:13.360 --> 01:01:15.119 Do you ask then people who referred you? 1109 01:01:16.079 --> 01:01:17.480 Yeah, we try to get that down. 1110 01:01:18.039 --> 01:01:18.239 You know. 1111 01:01:18.280 --> 01:01:20.679 We we give anybody who refers us a two hundred 1112 01:01:20.719 --> 01:01:25.159 fifty dollars referral. Thank you, just no matter what. Yeah, 1113 01:01:25.199 --> 01:01:28.320 you know, our cost of customer acquisition is generally two 1114 01:01:28.360 --> 01:01:31.159 hundred fifty dollars to acquire a new customer, right of 1115 01:01:31.199 --> 01:01:34.480 course in advertising, right, so if if we have people 1116 01:01:34.480 --> 01:01:37.480 that are referring us, that's the warmest lead we'll ever get, 1117 01:01:37.800 --> 01:01:40.119 and so we want to say thank you and not right. 1118 01:01:40.599 --> 01:01:41.599 It just makes sense to me. 1119 01:01:42.000 --> 01:01:44.000 So not only do you get a two hundred and 1120 01:01:44.039 --> 01:01:47.239 fifty dollars referral fee, but you get entered to win 1121 01:01:47.280 --> 01:01:47.920 this I eight. 1122 01:01:48.480 --> 01:01:53.039 Holy crap, that I eight is beautiful. What color is it? 1123 01:01:53.039 --> 01:01:55.079 It's white? It's that one that you're looking at right there. 1124 01:01:55.320 --> 01:01:55.599 God. 1125 01:01:56.159 --> 01:01:59.280 Yeah, the second preate the place winner because we're giving 1126 01:01:59.280 --> 01:02:00.360 away two cars this year. 1127 01:02:00.559 --> 01:02:02.039 The second place winners. 1128 01:02:01.800 --> 01:02:06.639 Uh gets a twenty twenty four four runner, the TRD pro. 1129 01:02:07.039 --> 01:02:10.079 Let's get it, wrote to me twenty twenty four for runner. 1130 01:02:10.159 --> 01:02:12.760 Wow, it makes me makes me want to wish I 1131 01:02:12.760 --> 01:02:13.199 had a rule. 1132 01:02:13.320 --> 01:02:18.480 Well, now if Dimitri, if Dmitri refers three customers, does 1133 01:02:18.480 --> 01:02:19.440 he get three entries? 1134 01:02:19.559 --> 01:02:19.840 Entries? 1135 01:02:19.920 --> 01:02:20.119 Yeah? 1136 01:02:20.360 --> 01:02:24.559 Oh really, I'm gonna start driving around after hailstorms, right 1137 01:02:24.599 --> 01:02:26.039 and pass out your business card. 1138 01:02:26.119 --> 01:02:28.320 It's going to be a side money hustle for him 1139 01:02:28.320 --> 01:02:29.840 because he's going to get the two hundred and fifty 1140 01:02:29.880 --> 01:02:30.840 dollars referral fee. 1141 01:02:30.920 --> 01:02:34.159 Hold on, no, no, this is really people. This is 1142 01:02:34.199 --> 01:02:38.119 really important. The trolley roofings in Colorado Springs. All you 1143 01:02:38.159 --> 01:02:40.079 have to do is refer someone and have them put 1144 01:02:40.119 --> 01:02:43.280 you down as a referral, and then that person becomes 1145 01:02:43.440 --> 01:02:45.599 eligible to win as well as. 1146 01:02:45.480 --> 01:02:45.960 Well as you. 1147 01:02:46.400 --> 01:02:49.639 And the more people you refer, the more entries you get. 1148 01:02:50.559 --> 01:02:53.760 And they only had four hundred and fifty en fees 1149 01:02:53.880 --> 01:02:57.760 last year. That's an incredible odds of winning. Can you 1150 01:02:57.840 --> 01:03:00.840 imagine one in four hundred win an I eight? 1151 01:03:01.440 --> 01:03:03.400 Come on, man, a fore Runner? 1152 01:03:03.840 --> 01:03:04.039 Yeah? 1153 01:03:04.159 --> 01:03:05.599 I want? You want the fore Runner. 1154 01:03:05.800 --> 01:03:08.079 Wait a minute, if they were side by side, don't 1155 01:03:08.119 --> 01:03:09.000 tell me you would take the. 1156 01:03:08.960 --> 01:03:11.119 Fore Runner first. No, I take the other one to. 1157 01:03:11.039 --> 01:03:13.079 Sell it and then by proceeds and. 1158 01:03:15.000 --> 01:03:15.800 Pay my taxes. 1159 01:03:16.480 --> 01:03:16.679 Yeah. 1160 01:03:17.119 --> 01:03:19.039 Wait, so there is a second prize. 1161 01:03:19.159 --> 01:03:20.280 Yeah that's the fore Runner. 1162 01:03:20.320 --> 01:03:21.360 Yeah, the fore Runner. 1163 01:03:21.480 --> 01:03:23.760 Yeah, holy crap. 1164 01:03:24.719 --> 01:03:28.199 Okay, now see I always wanted to win a car, 1165 01:03:28.440 --> 01:03:30.519 and maybe I can't do it, but I can make 1166 01:03:30.559 --> 01:03:31.840 it a dream for somebody else. 1167 01:03:32.159 --> 01:03:35.679 You do this every single year, so every single customer 1168 01:03:35.800 --> 01:03:38.519 every year has a chance to win a car. 1169 01:03:38.719 --> 01:03:42.199 Yeah, gosh, what an opportunity that. 1170 01:03:42.199 --> 01:03:45.400 That is a great idea. I mean, think about that. 1171 01:03:45.679 --> 01:03:49.880 Every year, some customer or a person who refers a 1172 01:03:49.920 --> 01:03:53.840 customer is going to win a car every year or 1173 01:03:53.880 --> 01:03:59.119 two the first prize and second prize now second first 1174 01:03:59.119 --> 01:04:00.400 prize was a Bronco last year. 1175 01:04:00.400 --> 01:04:01.599 What was second prize last year? 1176 01:04:01.800 --> 01:04:01.960 Us? 1177 01:04:02.400 --> 01:04:06.840 What was second prize? No, we only did a first 1178 01:04:06.840 --> 01:04:09.119 place last year. But this year I felt bad and 1179 01:04:09.199 --> 01:04:10.960 I wanted to say, no, We're going to do second 1180 01:04:10.960 --> 01:04:14.239 place prizes from a year on out. So this is 1181 01:04:14.280 --> 01:04:16.239 our first year doing the second place prize. 1182 01:04:17.000 --> 01:04:17.239 Wow. 1183 01:04:17.559 --> 01:04:20.960 Anyway, then there's something else, and this is really important. 1184 01:04:21.199 --> 01:04:24.880 It's a roof giveaway for people in need. Hearts and 1185 01:04:24.960 --> 01:04:27.840 Hammer's roof giveaway? Is it for people in need? Or 1186 01:04:27.880 --> 01:04:29.519 can anyone nominate themselves for that? 1187 01:04:29.519 --> 01:04:32.920 Anyone can nominate themselves Tom, But really we go out 1188 01:04:33.000 --> 01:04:37.239 and we investigate what's going on here, and so like if. 1189 01:04:37.079 --> 01:04:38.639 You want to find someone in need. 1190 01:04:38.519 --> 01:04:40.719 We want someone in need. That's really the heart behind 1191 01:04:40.719 --> 01:04:45.079 this last year. It was we actually did four roofs last. 1192 01:04:44.920 --> 01:04:46.880 Year and there was a myriad of people. 1193 01:04:47.119 --> 01:04:47.599 One of our. 1194 01:04:47.960 --> 01:04:51.119 Homesteader that you know, she couldn't she'd been doing her 1195 01:04:51.119 --> 01:04:54.320 own roof and she's seventy years old and she'd hurt 1196 01:04:54.360 --> 01:04:57.280 her arm doing the roof on her own and he's. 1197 01:04:57.119 --> 01:04:58.440 Doing a roof on her own. 1198 01:04:58.559 --> 01:05:01.400 Seven year old home setting woman. Just a tremendous person. 1199 01:05:01.599 --> 01:05:04.079 All right, so hearts and hammers. We're gonna tell you 1200 01:05:04.119 --> 01:05:07.239 how to qualify for that coming up. I'm Tom Martine. 1201 01:05:07.320 --> 01:05:09.079 We have more coming up on the Troubleshooter Show. 1202 01:05:09.360 --> 01:05:10.840 And don't forget speaking of roofing. 1203 01:05:11.079 --> 01:05:13.519 Make sure you have proper insurance in place, or you're 1204 01:05:13.519 --> 01:05:17.079 not paying too much, or maybe you don't have enough insurance, 1205 01:05:17.400 --> 01:05:20.320 or you have too much insurance. A free insurance checkup 1206 01:05:20.719 --> 01:05:23.760 the Insurance Health Center dot com three oh three nine 1207 01:05:23.880 --> 01:05:33.880 nine six nine thousand, go with a sure thing Denver's 1208 01:05:33.920 --> 01:05:36.800 Best roofer Excel Roofing dot Com. You don't pay a 1209 01:05:36.880 --> 01:05:43.360 cent until you're content. Time for an insurance checkup free, 1210 01:05:43.440 --> 01:05:47.199 no obligation. In comparison, call Compass Insurance Paying too much 1211 01:05:47.320 --> 01:05:50.239 your coverage at dozens of insurance companies find out now 1212 01:05:50.320 --> 01:05:52.840 three all three seven seven to one help. You'll think 1213 01:05:52.880 --> 01:05:55.400 you're his only customer when you choose Frank durand the 1214 01:05:55.480 --> 01:05:58.119 real estate Man dot com to list your home with 1215 01:05:58.239 --> 01:06:09.920 Remax Alliance nine two zero sixteen twenty two. Hi Tom 1216 01:06:09.960 --> 01:06:14.280 Martino here, Welcome to the show three ZO three, seven 1217 01:06:14.280 --> 01:06:16.480 to one three talks seven one three eight two five 1218 01:06:16.599 --> 01:06:20.239 five David, what's going on with your car repair man? 1219 01:06:20.320 --> 01:06:21.000 What's happening? 1220 01:06:21.920 --> 01:06:25.360 Hi? Tom? Yeah, I need to get shape. I was 1221 01:06:25.400 --> 01:06:27.920 thought I need to get shocks and struts due to 1222 01:06:27.960 --> 01:06:30.400 the rare shocks or leaking or seeping. 1223 01:06:31.159 --> 01:06:31.639 And I was. 1224 01:06:31.679 --> 01:06:35.400 Quoted up now sometimes now how many miles on your 1225 01:06:35.440 --> 01:06:39.079 twenty twelve view at Lacrosse fifty five? 1226 01:06:41.480 --> 01:06:45.440 It doesn't sound to me like what that's a nice car, Tom? 1227 01:06:45.960 --> 01:06:48.440 Does it have the three point six leader GM engine 1228 01:06:48.440 --> 01:06:48.719 in it? 1229 01:06:49.880 --> 01:06:54.199 Yeah, it's a premium two six cylinder, a three point yeah, 1230 01:06:54.280 --> 01:06:55.000 three point six. 1231 01:06:55.880 --> 01:06:57.239 That's a rock solid car. 1232 01:06:57.320 --> 01:06:57.519 Man. 1233 01:06:57.559 --> 01:06:59.239 So what's your question about the rear show? 1234 01:06:59.320 --> 01:07:02.480 Well, first of all, I think here's my first gut 1235 01:07:02.480 --> 01:07:06.079 when he was told they were leaking, they're lying to them. 1236 01:07:06.440 --> 01:07:07.599 That's my first gut feeling. 1237 01:07:07.679 --> 01:07:09.679 It's an easy one to check in to check out. 1238 01:07:09.679 --> 01:07:11.599 You go under the car with a flashlight and see 1239 01:07:11.639 --> 01:07:13.719 if the shock absorber is wet with oil? 1240 01:07:14.679 --> 01:07:16.320 Did you do it? Did you check it out? 1241 01:07:17.880 --> 01:07:20.559 I did not. They sent me pictures of it. 1242 01:07:21.000 --> 01:07:23.559 Yeah, of course they did, because they have an oil can. 1243 01:07:24.519 --> 01:07:27.119 Oh, Tom, it depends on where he took the car. 1244 01:07:27.199 --> 01:07:30.639 No, I know, I know. Listen, David. All I'm saying 1245 01:07:30.719 --> 01:07:31.400 is this now. 1246 01:07:31.440 --> 01:07:35.000 Listen, I don't want to cast a shadow on where 1247 01:07:35.000 --> 01:07:38.199 you took the car because it's probably they're probably not 1248 01:07:38.400 --> 01:07:41.559 lying to you. But that's the first gut reaction I had, 1249 01:07:41.800 --> 01:07:44.679 because that's one of the most common scams when you're 1250 01:07:44.679 --> 01:07:46.719 on the road that people do to you. They tell 1251 01:07:46.760 --> 01:07:50.519 you your struts are leaking, and they have an oil can 1252 01:07:50.639 --> 01:07:53.199 or a grease can and they spray it around there 1253 01:07:53.239 --> 01:07:56.280 and show you. So here's what I want to ask you. 1254 01:07:56.320 --> 01:07:58.400 Do you trust the people that diagnosed it? 1255 01:08:00.599 --> 01:08:01.679 I think idea, yes. 1256 01:08:03.639 --> 01:08:07.199 Can you tell me who it was Chase Automotive? 1257 01:08:08.679 --> 01:08:10.679 Okay, I don't know who they are, so that's not 1258 01:08:10.760 --> 01:08:12.440 a big chain, that's a private shot. 1259 01:08:14.280 --> 01:08:15.159 Yeah, I believe. 1260 01:08:15.199 --> 01:08:20.079 So okay, so what's your questions? 1261 01:08:20.079 --> 01:08:23.680 Well, they want to charge two I think that's pretty high. 1262 01:08:24.039 --> 01:08:26.680 Oh, wait for how many. 1263 01:08:27.960 --> 01:08:30.960 All of them struts and shocks? Four of them? 1264 01:08:32.279 --> 01:08:35.760 That might not be if you're talking about eight pieces, 1265 01:08:35.840 --> 01:08:40.560 four and four four struts, four shocks. Did they come 1266 01:08:40.600 --> 01:08:41.159 as a unit? 1267 01:08:42.159 --> 01:08:45.119 They could, So there's a thing called quickstrut. When you 1268 01:08:45.720 --> 01:08:49.319 that's that's where they're pre assembled from a non OEM supply. 1269 01:08:49.479 --> 01:08:56.239 Hey, Kachina, can you get Kevin Kalkin on suck Let's 1270 01:08:56.600 --> 01:08:57.279 bring you back. 1271 01:08:57.359 --> 01:08:57.720 David. 1272 01:08:58.319 --> 01:09:00.199 I want to get our expert on to talk about 1273 01:09:00.239 --> 01:09:02.920 this and he'll give you some good ideas on prices. 1274 01:09:03.359 --> 01:09:05.960 And uh, if Kevin's not around, let's try Jeff Vic 1275 01:09:06.119 --> 01:09:07.119 Camera transmission. 1276 01:09:07.479 --> 01:09:08.359 I'm Tom Martinez. 1277 01:09:08.359 --> 01:09:10.760 We have more coming up on the Troubleshooter Show three 1278 01:09:10.760 --> 01:09:15.079 O three seven one three eight two five five, and 1279 01:09:15.119 --> 01:09:18.359 we'll find out if this guy's being put together or not. 1280 01:09:23.920 --> 01:09:27.159 Go with a sure thing Denver's Best roofer Excel Roofing 1281 01:09:27.279 --> 01:09:27.880 dot com. 1282 01:09:27.920 --> 01:09:29.920 You don't pay a cent until you're content. 1283 01:09:31.520 --> 01:09:35.760 Please time for an insurance check up free, no obligation. 1284 01:09:35.800 --> 01:09:39.640 In comparison call Compass Insurance paying too much your coverage 1285 01:09:39.640 --> 01:09:42.239 at dozens of insurance companies find out now three O 1286 01:09:42.359 --> 01:09:44.720 three seven to seven to one help. You'll think you're 1287 01:09:44.760 --> 01:09:47.279 his only customer when you choose Frank durand the real 1288 01:09:47.359 --> 01:09:50.359 estate Man dot com to list your home with Remax 1289 01:09:50.399 --> 01:09:53.680 Alliance three oh three nine two zero sixteen twenty two. 1290 01:09:58.960 --> 01:10:03.119 Ripped what News ned. 1291 01:10:03.000 --> 01:10:04.279 Advice so you don't have. 1292 01:10:06.479 --> 01:10:08.920 Come running just as fast as we can. 1293 01:10:09.720 --> 01:10:14.000 Shooter's gonna help come man Dix. 1294 01:10:14.399 --> 01:10:20.239 Is the Troubleshooter Show. No, Tom Martino, Hi. 1295 01:10:20.159 --> 01:10:21.079 I'm Tom Martino. 1296 01:10:21.199 --> 01:10:24.079 This is the Troubleshooter Show, where we attempt to make 1297 01:10:24.119 --> 01:10:27.880 your life a little easier by solving your problems, answering questions, 1298 01:10:27.920 --> 01:10:31.720 taking complaints on any and all things. David called, and uh, 1299 01:10:31.760 --> 01:10:33.479 we left off with him. We'll get right to him. 1300 01:10:33.520 --> 01:10:36.399 Anything you have, give us a call three oh three 1301 01:10:36.439 --> 01:10:38.359 seven one three talk while we're on the air here 1302 01:10:38.399 --> 01:10:40.960 seven one three A two five five. You can also 1303 01:10:41.079 --> 01:10:45.880 call three oh three Martino and that works twenty four 1304 01:10:45.880 --> 01:10:48.119 to seven three oh three six two seven eight four 1305 01:10:48.239 --> 01:10:52.560 sixty six. Kaennatione Home Solutions has painting pros available now. 1306 01:10:52.640 --> 01:10:56.319 So a sixty five year old company now offering painting. 1307 01:10:56.399 --> 01:11:00.960 You can depend on Khwindows dot com. All right, David 1308 01:11:01.399 --> 01:11:06.199 said he has a twenty twelve Buick Lacrosse, a beautiful car. 1309 01:11:06.960 --> 01:11:09.720 Not that many miles on it, Kevin. 1310 01:11:09.760 --> 01:11:14.319 He was told that he needs new shocks and struts. Now, David, 1311 01:11:14.359 --> 01:11:16.680 didn't you say around fifty thousand miles on this car? 1312 01:11:19.239 --> 01:11:20.119 Yeah, that's about right. 1313 01:11:20.159 --> 01:11:23.680 It's a two thousand, a two thousand. Listen to this, Kevin, 1314 01:11:24.000 --> 01:11:27.720 a twenty twelve with about fifty thousand miles on. 1315 01:11:27.720 --> 01:11:29.079 It, not a lot. 1316 01:11:29.119 --> 01:11:31.720 That's low, that's truely, And what. 1317 01:11:32.199 --> 01:11:34.840 Are the chances he needs shocks and struts? 1318 01:11:36.359 --> 01:11:39.039 It's likely with the age, you know, because the suspension 1319 01:11:39.119 --> 01:11:41.239 is holding the car up the whole time. It's even 1320 01:11:41.279 --> 01:11:43.640 if it's not moving. So yeah, that's about right. 1321 01:11:45.279 --> 01:11:45.840 Now. 1322 01:11:46.119 --> 01:11:49.640 The price he was given for shocks and struts all 1323 01:11:49.680 --> 01:11:54.319 the way around on a twenty twelve Buick Lacrosse is 1324 01:11:54.359 --> 01:11:56.479 how much David? 1325 01:11:57.479 --> 01:11:59.880 Two four hundred not including a line? 1326 01:12:01.359 --> 01:12:01.840 Okay? 1327 01:12:02.159 --> 01:12:04.800 Now is that electronic suspension or just standard you. 1328 01:12:04.720 --> 01:12:06.239 Know, electronic? 1329 01:12:06.479 --> 01:12:07.119 Did he say too? 1330 01:12:07.199 --> 01:12:07.399 Now? 1331 01:12:07.439 --> 01:12:11.720 It is electronic? Yeah, that's about right, it is. It 1332 01:12:11.760 --> 01:12:14.720 is more expensive for the electronic suspension, it is. 1333 01:12:16.399 --> 01:12:19.279 Okay, what does an electronic suspension mean? 1334 01:12:20.560 --> 01:12:23.600 It meters things differently as opposed to a conventional strut, 1335 01:12:23.600 --> 01:12:28.079 which is just hydraulic. The electronic can actually adjust suspension 1336 01:12:28.199 --> 01:12:32.560 for different situations, in different conditions, So it is it's 1337 01:12:32.680 --> 01:12:34.960 much more advanced, and it is more expensive. 1338 01:12:36.680 --> 01:12:40.319 Talk to around twenty four hundred bucks, and then how 1339 01:12:40.359 --> 01:12:41.960 much is the alignment going to cost? 1340 01:12:42.079 --> 01:12:42.800 David? 1341 01:12:43.760 --> 01:12:45.039 It's like a hundred bucks. 1342 01:12:45.640 --> 01:12:49.239 Yeah, they that but yeah, even if they don't. Yeah, 1343 01:12:49.279 --> 01:12:51.920 but that's that's not a bad price. I mean, twenty 1344 01:12:51.960 --> 01:12:54.000 five hundred's a lot of money, but that's that's what 1345 01:12:54.039 --> 01:12:56.920 it costs for those Okay. 1346 01:12:56.880 --> 01:13:00.479 Oh wow, Yeah, Well at least you have some good 1347 01:13:00.520 --> 01:13:02.920 information to go on. So, David, I might have been 1348 01:13:03.000 --> 01:13:07.039 wrong here with them trying to put you together on this. Yeah. 1349 01:13:07.079 --> 01:13:09.119 I think they're pretty you want to sayd. 1350 01:13:09.239 --> 01:13:13.239 He Kevin, Can I assume if the electronic suspension was 1351 01:13:13.279 --> 01:13:17.000 an option on this automobile, doesn't it have mounting provisions 1352 01:13:17.039 --> 01:13:19.560 for a standard analog suspension? 1353 01:13:19.960 --> 01:13:22.640 Have you have you a possibility to swamp in a 1354 01:13:22.680 --> 01:13:23.600 standard I have not. 1355 01:13:23.640 --> 01:13:26.800 Found a good conversion for those. There's a lot of 1356 01:13:26.840 --> 01:13:30.399 the air suspension you can convert to hydraulic, but the 1357 01:13:30.439 --> 01:13:36.720 electric is different, so there really is no good conversion. Yeah. 1358 01:13:36.760 --> 01:13:39.079 And Kevin, in my position on the car in general 1359 01:13:39.239 --> 01:13:42.319 was it's got a solid GM thirty six hundred engine. 1360 01:13:42.399 --> 01:13:44.840 Is that that's known to be just the real workhorse, 1361 01:13:44.920 --> 01:13:45.279 isn't it. 1362 01:13:47.640 --> 01:13:49.720 They've had some issues with them, but it's not a 1363 01:13:49.720 --> 01:13:50.199 bad motor. 1364 01:13:51.520 --> 01:13:51.760 Yeah. 1365 01:13:51.840 --> 01:13:54.000 I wouldn't call it a workhorse, but it's it's it's 1366 01:13:54.000 --> 01:13:54.560 a good motor. 1367 01:13:54.680 --> 01:13:59.239 Yeah, with fifty thousand miles, that might be worth the investment. 1368 01:14:00.439 --> 01:14:02.720 Oh heck yeah, in the suspension, I wouldn't see an 1369 01:14:02.720 --> 01:14:05.000 issue with it. But even the hydra if he if 1370 01:14:05.000 --> 01:14:07.520 he had a straight hydraulic, it'd be only about seven 1371 01:14:07.600 --> 01:14:10.199 hundred less. So it's not it's not like it's three 1372 01:14:10.199 --> 01:14:12.720 times the price or anything. It's just, you know, it's 1373 01:14:12.720 --> 01:14:14.600 just a little more labor with the electronic ones. 1374 01:14:16.640 --> 01:14:21.119 Hey, Kevin, I appreciate you coming on and if somebody 1375 01:14:21.239 --> 01:14:25.079 has questions on stuff like this, is this one of 1376 01:14:25.119 --> 01:14:27.039 the things you can do with a quick drive by 1377 01:14:27.560 --> 01:14:29.560 or is this something you need to dig into when 1378 01:14:29.560 --> 01:14:30.920 it comes to shocks and struggle. 1379 01:14:31.840 --> 01:14:34.199 You're absolutely right. It's a quick inspection. We don't charge 1380 01:14:34.199 --> 01:14:37.159 with those, and we'll give him advice. Advice is always free. 1381 01:14:37.399 --> 01:14:39.520 Yeah, yeah, you guys that. 1382 01:14:39.880 --> 01:14:41.600 I want people to know that they can call you 1383 01:14:41.720 --> 01:14:46.319 or drive by for quick inspections. Courtesy of Shardan Autotech 1384 01:14:46.399 --> 01:14:48.720 dot Com. Thank you, Kevin, three O three. He can 1385 01:14:48.760 --> 01:14:50.960 be reached at three oh three four five five seventy 1386 01:14:51.000 --> 01:14:54.720 two forty two. Three oh three four five five seventy 1387 01:14:54.760 --> 01:15:00.079 two forty two. All right, did you guys know that 1388 01:15:00.239 --> 01:15:08.000 right now? Twenty five percent of all employers are dropping 1389 01:15:09.399 --> 01:15:11.239 the requirement for a college education. 1390 01:15:12.560 --> 01:15:13.560 I didn't know that. 1391 01:15:13.760 --> 01:15:15.960 They're dropping the requirement altogether. 1392 01:15:16.960 --> 01:15:20.000 So by year's end, there will be twenty five percent 1393 01:15:20.079 --> 01:15:25.279 less companies looking for diplomas from college. Some of the 1394 01:15:25.319 --> 01:15:29.760 reasons they give, now listen to this. They feel some 1395 01:15:29.960 --> 01:15:35.520 college graduates are expecting too much because they have a 1396 01:15:35.520 --> 01:15:39.399 college diploma, yet ninety nine percent of the job is 1397 01:15:39.520 --> 01:15:42.439 learned on the job, not from their college, and their 1398 01:15:42.520 --> 01:15:46.199 college had little or nothing to do with their success. 1399 01:15:47.199 --> 01:15:51.680 Can you imagine going to college, spending hundreds of thousands 1400 01:15:51.760 --> 01:15:57.279 of dollars, then being told by your job, you know 1401 01:15:57.960 --> 01:15:58.840 this is doing. 1402 01:15:58.640 --> 01:16:02.079 You no good? Think about that. This is doing you 1403 01:16:02.159 --> 01:16:03.279 absolutely no good. 1404 01:16:04.079 --> 01:16:07.319 And Tom, I think the because colleges have gotten away 1405 01:16:07.359 --> 01:16:13.359 from education and substituted indoctrination. So they're coming out as 1406 01:16:13.399 --> 01:16:17.079 these woke college graduates, and people don't want to hear that. 1407 01:16:17.359 --> 01:16:19.560 They want people who are willing to work and who 1408 01:16:19.640 --> 01:16:22.880 have an open mind and not a woke mindset. 1409 01:16:24.079 --> 01:16:25.960 Now listen to this. 1410 01:16:26.399 --> 01:16:32.359 Hiring managers, Seven of ten hiring managers say that they 1411 01:16:32.520 --> 01:16:38.840 rather see relevant experience over a bachelor's degree every single time. 1412 01:16:40.039 --> 01:16:44.840 Some of the areas dropping bachelor's degrees, they well, they 1413 01:16:44.960 --> 01:16:47.560 range from white collar jobs to boot collar jobs. 1414 01:16:47.920 --> 01:16:50.159 But they say, if. 1415 01:16:49.960 --> 01:16:54.960 You can find a trade school and get certificates, even 1416 01:16:55.039 --> 01:16:59.319 when it comes to computer stuff like networking and all 1417 01:16:59.359 --> 01:17:02.159 of that, that is going to serve you better than 1418 01:17:02.159 --> 01:17:05.159 a college degree. And you know, for the first time 1419 01:17:06.079 --> 01:17:10.199 in years, college enrollment all around is down. 1420 01:17:10.319 --> 01:17:12.880 Did you know that so expensive? 1421 01:17:13.199 --> 01:17:18.960 So among employers that eliminated degree requirements, two thirds did 1422 01:17:18.960 --> 01:17:21.319 it for entry level roles. 1423 01:17:22.399 --> 01:17:23.359 You got about. 1424 01:17:23.119 --> 01:17:27.399 Fifty four percent of them that erased the need for 1425 01:17:27.520 --> 01:17:32.600 mid level roles, and twenty three percent of all companies 1426 01:17:33.119 --> 01:17:37.439 now have taken away the requirement for a college degree 1427 01:17:38.239 --> 01:17:44.960 at a senior level. Now they say that there's nothing 1428 01:17:45.119 --> 01:17:49.960 wrong or harmful about a bachelor's degree, but they're not 1429 01:17:50.000 --> 01:17:54.720 putting that much weight on it anymore. They say that 1430 01:17:55.840 --> 01:17:58.600 gen Z employees now again they only go up to 1431 01:17:58.640 --> 01:17:59.760 twenty six years old. 1432 01:18:00.039 --> 01:18:01.279 They're still really new. 1433 01:18:02.119 --> 01:18:07.039 Should prioritize getting entry level jobs to gain experience over 1434 01:18:07.119 --> 01:18:08.199 a degree. 1435 01:18:08.359 --> 01:18:10.439 Many gen Z people. 1436 01:18:11.600 --> 01:18:19.239 Are foregoing basic jobs with experience looking for higher level jobs, 1437 01:18:20.000 --> 01:18:24.560 ending up with menial jobs in between, so they waste 1438 01:18:24.600 --> 01:18:29.760 time being waiters or wait. People, they waste time looking 1439 01:18:29.800 --> 01:18:32.399 for the big job when they could have gotten an 1440 01:18:32.399 --> 01:18:36.640 intermediatory job to gain experience that would have gotten them 1441 01:18:36.680 --> 01:18:41.720 a six figure and salary quicker than what they're doing. 1442 01:18:42.079 --> 01:18:44.079 So they're looking for the six figure. 1443 01:18:45.479 --> 01:18:48.960 Salary right out of college as opposed to be willing 1444 01:18:49.039 --> 01:18:53.279 to work for less to gain experience. So the message 1445 01:18:53.479 --> 01:18:58.439 these hiring managers have is get an intermediary job and 1446 01:18:58.560 --> 01:19:03.960 gain experience. Experience will speak louder than your college degree 1447 01:19:04.600 --> 01:19:07.760 when it comes to getting more money in the future. 1448 01:19:08.600 --> 01:19:12.800 If you put off your career being a wait person, 1449 01:19:13.199 --> 01:19:18.279 an uber driver, or you know, like food delivery, you're 1450 01:19:18.319 --> 01:19:23.159 not helping yourself by waiting for the ultimate job. Ultimate 1451 01:19:23.239 --> 01:19:30.119 jobs normally come after the experience is gained. So if 1452 01:19:30.119 --> 01:19:33.399 that's the lesson for all of us, that's the lesson 1453 01:19:33.399 --> 01:19:35.239 for all of us. We have more coming up on 1454 01:19:35.279 --> 01:19:38.279 the Troubleshooter Show. I just think here's what I think. 1455 01:19:38.760 --> 01:19:45.119 People I think have lost. They want everything now. They 1456 01:19:45.159 --> 01:19:47.920 don't even have a concept of waiting. Jim, what is 1457 01:19:47.960 --> 01:19:49.399 your comment on college degrees? 1458 01:19:49.439 --> 01:19:54.600 Go ahead, Jim, Well, Tom, I've got a degree in 1459 01:19:54.640 --> 01:19:59.840 soft engineering and spent forty years doing working in pro 1460 01:20:00.279 --> 01:20:03.079 and so forth, and I can say that, yes, just 1461 01:20:03.199 --> 01:20:08.319 two semesters of programming in college covered everything that I 1462 01:20:08.359 --> 01:20:12.840 was allowed to do. Computer science played nothing, no role 1463 01:20:12.880 --> 01:20:16.960 whatsoever in the business programming that I was doing, and 1464 01:20:17.000 --> 01:20:17.840 I made good money. 1465 01:20:17.920 --> 01:20:21.600 So okay, So I want to ask you, are there 1466 01:20:21.720 --> 01:20:25.479 programs that just concentrate on what you said? 1467 01:20:25.520 --> 01:20:26.239 Did you good? 1468 01:20:26.640 --> 01:20:29.079 In other words, can you go and just learn that 1469 01:20:29.479 --> 01:20:33.600 particular kind of work that you said, did you like? 1470 01:20:33.600 --> 01:20:37.880 Like you said there were certain coding classes that those 1471 01:20:37.960 --> 01:20:43.159 are the only ones you actually used, right, Yeah, are 1472 01:20:43.479 --> 01:20:46.960 are there schools that offer Are there schools that offer 1473 01:20:47.159 --> 01:20:48.279 just those programs? 1474 01:20:49.760 --> 01:20:52.840 You know, I'm not looked at that, but I would 1475 01:20:52.920 --> 01:20:57.359 say a college that just offered the computer science part, 1476 01:20:57.640 --> 01:20:59.760 you know, the first two year, two or three years 1477 01:20:59.760 --> 01:21:05.800 of it of right, which is about probably a dozen courses, 1478 01:21:06.359 --> 01:21:07.560 would serve you well. 1479 01:21:07.520 --> 01:21:08.960 Yeah, computer science. 1480 01:21:10.520 --> 01:21:15.760 And okay, thanks Jim, something like you bet doculare no. 1481 01:21:15.840 --> 01:21:16.399 I appreciate you. 1482 01:21:16.439 --> 01:21:19.720 See, so Jim says, very rarely did he use or 1483 01:21:19.800 --> 01:21:22.760 actually he didn't use any of his education other than 1484 01:21:22.800 --> 01:21:26.560 the basic computer science. You know, there's a guy working 1485 01:21:26.560 --> 01:21:29.600 in the field telling you that. But I think the 1486 01:21:29.600 --> 01:21:33.000 world is finally coming around to saying, you know what, 1487 01:21:34.039 --> 01:21:37.960 let's look for the quality in the experience, and let's 1488 01:21:38.000 --> 01:21:41.760 look for people who know what they're doing as opposed 1489 01:21:41.760 --> 01:21:43.880 to people who simply have a degree. 1490 01:21:45.239 --> 01:21:46.119 Hey degrees. 1491 01:21:46.840 --> 01:21:50.399 How about a community college where it's only two years 1492 01:21:51.000 --> 01:21:53.399 that you can get that experience and not have to 1493 01:21:53.399 --> 01:21:54.600 waste another two years. 1494 01:21:54.760 --> 01:21:58.359 That don't mean anything, that's true. 1495 01:21:58.640 --> 01:22:01.680 I was talking to an count the other day that 1496 01:22:01.880 --> 01:22:07.000 said that when it comes to accounting, that you don't 1497 01:22:07.039 --> 01:22:10.720 need a bachelor's degree. If you get basics in accounting 1498 01:22:11.359 --> 01:22:14.680 and booeping, they can put you to work faster, making 1499 01:22:14.720 --> 01:22:17.000 more money than somebody. 1500 01:22:16.560 --> 01:22:18.560 Out of school with a bachelor's degree. 1501 01:22:18.760 --> 01:22:20.800 We have more coming up on The Troubleshooter Show three 1502 01:22:20.880 --> 01:22:22.640 O three seven, one, three eight two five y five. 1503 01:22:23.000 --> 01:22:29.199 Genesis Total Exteriors also does basements, baths and kitchens and 1504 01:22:29.319 --> 01:22:39.359 mold detection and remediation. Genesis tootalexteriors dot com. Go with 1505 01:22:39.439 --> 01:22:43.000 a sure thing Denver's Best roofer Excel Roofing dot Com. 1506 01:22:43.039 --> 01:22:48.800 You don't pay a cent until you're content time for 1507 01:22:48.800 --> 01:22:52.600 an insurance checkup free no obligation. In comparison, call Compass 1508 01:22:52.600 --> 01:22:56.359 insurance paying too much your coverage at dozens of insurance companies. 1509 01:22:56.439 --> 01:22:58.600 Find out now three oh three, seven to seven to one. 1510 01:22:58.760 --> 01:22:59.039 Help. 1511 01:22:59.199 --> 01:23:01.800 You'll think you're his only customer when you choose Frank 1512 01:23:01.880 --> 01:23:04.319 durand the real estate man dot com to list your 1513 01:23:04.359 --> 01:23:07.479 home with Remax Alliance three oh three nine two zero 1514 01:23:07.640 --> 01:23:08.560 sixteen twenty two. 1515 01:23:09.079 --> 01:23:12.520 Kid, though you never get around. 1516 01:23:14.600 --> 01:23:18.920 Hi Tom Martino, here, let's talk about a possible fraud, 1517 01:23:19.000 --> 01:23:22.560 or at least that's what Damien says. Damien, pray, tell 1518 01:23:22.680 --> 01:23:23.359 what's going on? 1519 01:23:23.439 --> 01:23:25.239 What's this possible fraud? 1520 01:23:28.159 --> 01:23:36.479 I look, I can get some documents. Leo a friend 1521 01:23:36.479 --> 01:23:42.439 of Mountain, and that says I have lawsuits or something 1522 01:23:42.520 --> 01:23:42.880 like that. 1523 01:23:44.279 --> 01:23:48.279 And does anyone understand him? I don't understand him. I'm sorry. 1524 01:23:48.399 --> 01:23:50.279 Go ahead, what were you What do you hear? 1525 01:23:51.680 --> 01:23:51.880 Man? 1526 01:23:52.640 --> 01:23:52.920 Go off? 1527 01:23:53.479 --> 01:23:56.600 Okay, hold on, man, hold on, hold on? What did 1528 01:23:56.640 --> 01:23:57.279 you hear him say? 1529 01:23:57.399 --> 01:23:57.520 So? 1530 01:23:57.720 --> 01:24:00.560 If I understood you correctly, sir, you said you got 1531 01:24:00.640 --> 01:24:05.399 some mail from your friend and this male is advising 1532 01:24:05.439 --> 01:24:06.560 you of some lawsuits. 1533 01:24:09.079 --> 01:24:11.520 Yeah, I got the mail from uh yeah, and it 1534 01:24:11.600 --> 01:24:16.800 was talking about it is right here I. 1535 01:24:16.760 --> 01:24:17.399 Got was it? 1536 01:24:17.439 --> 01:24:20.199 Tell me this? Was it? Was it email or was 1537 01:24:20.239 --> 01:24:21.199 it a regular letter? 1538 01:24:22.359 --> 01:24:23.359 It was a regular doctor. 1539 01:24:23.439 --> 01:24:28.720 It was a regular letter, okay, And who was it from? 1540 01:24:29.039 --> 01:24:29.760 Who is it from? 1541 01:24:30.239 --> 01:24:33.800 He says social Security? 1542 01:24:35.239 --> 01:24:36.199 And what does it say? 1543 01:24:37.439 --> 01:24:47.520 Social services? So it says let's see, uh she was it? 1544 01:24:47.640 --> 01:24:47.920 Said? 1545 01:24:53.840 --> 01:24:56.520 Hey, Damien Security, I got this to my father. He said, 1546 01:24:56.560 --> 01:25:05.640 social Security Administration. Okay, God, social Security Administration, Retirement survivors 1547 01:25:05.640 --> 01:25:07.000 and disability insurance. 1548 01:25:11.560 --> 01:25:13.920 What about it? What does the letter say? 1549 01:25:14.359 --> 01:25:18.600 We said, dear Damien, an internet An Internet application for 1550 01:25:18.680 --> 01:25:22.039 Social Security benefits was completed for you by a third 1551 01:25:22.079 --> 01:25:27.199 party on March eighteenth, twenty twenty five. Restored the sistimation 1552 01:25:27.319 --> 01:25:29.399 and our records and mails the application for you to 1553 01:25:29.439 --> 01:25:33.920 review sign and retirement. Well, not yet received a sign application. 1554 01:25:34.079 --> 01:25:37.760 If you wish to foul for benefits, please let me 1555 01:25:37.800 --> 01:25:42.359 see return and sign application to the address at the 1556 01:25:42.359 --> 01:25:44.199 top of this letter once we receive this. 1557 01:25:44.560 --> 01:25:47.920 Okay, let me ask you something, Damien, Damien, did you 1558 01:25:47.960 --> 01:25:50.039 fill out an application for benefits? 1559 01:25:50.920 --> 01:25:51.520 Yes? I did? 1560 01:25:53.479 --> 01:25:53.880 Okay. 1561 01:25:53.960 --> 01:25:56.960 Why do you have a disability? Or are you sixty six? 1562 01:25:58.000 --> 01:25:59.720 Not a disability? I got my arm? 1563 01:26:00.359 --> 01:26:06.520 Well, well, mussy, how did that happen? 1564 01:26:07.880 --> 01:26:09.000 Uhs by. 1565 01:26:11.199 --> 01:26:11.439 Such? 1566 01:26:13.000 --> 01:26:15.560 How do you do it? Frostbite? Wow? 1567 01:26:16.359 --> 01:26:21.359 So, Damien, you applied for Social Security and they said 1568 01:26:21.399 --> 01:26:22.880 you have to sign the application. 1569 01:26:23.079 --> 01:26:23.800 Is that correct? 1570 01:26:25.239 --> 01:26:25.479 Right? 1571 01:26:26.720 --> 01:26:28.199 I why do you think? 1572 01:26:31.079 --> 01:26:35.239 Why do you think it's a scam? 1573 01:26:35.399 --> 01:26:37.319 But you may want to think it's a scam because 1574 01:26:39.439 --> 01:26:44.960 I'm not a third party. I mean, I'm signed my own. 1575 01:26:45.319 --> 01:26:45.760 I get it. 1576 01:26:46.520 --> 01:26:50.960 You went online, You went online and you filled it 1577 01:26:51.000 --> 01:26:52.159 out and you signed it. 1578 01:26:52.760 --> 01:26:55.159 And they came on and said that a third party 1579 01:26:55.199 --> 01:26:55.479 did it. 1580 01:26:57.600 --> 01:27:01.920 Yeah, that's what this paper paper, the paper autoament said 1581 01:27:01.960 --> 01:27:04.239 I didn't find it, which I did with SoC Security. 1582 01:27:04.319 --> 01:27:06.319 And then when I called the Social Security Administration that 1583 01:27:06.439 --> 01:27:10.079 the number they gave me, uh uh, they give me 1584 01:27:10.119 --> 01:27:13.039 this and it doesn't it doesn't don't even go through 1585 01:27:13.079 --> 01:27:14.319 as a Social Security number. 1586 01:27:15.840 --> 01:27:20.119 Oh really, I wonder how they got your name and number. 1587 01:27:20.399 --> 01:27:21.039 So wait a minute. 1588 01:27:21.119 --> 01:27:23.760 That number on the letter does not go through to 1589 01:27:23.840 --> 01:27:24.800 Social Security. 1590 01:27:25.880 --> 01:27:30.680 It's just even on my channel because my phone is 1591 01:27:30.760 --> 01:27:35.279 weird and sometimes people will pick it come on, and 1592 01:27:35.399 --> 01:27:38.880 it doesn't. It's not it's not right. I mean, I 1593 01:27:39.199 --> 01:27:44.199 like talking to okay, and and and and it's face 1594 01:27:44.279 --> 01:27:44.600 to face. 1595 01:27:44.760 --> 01:27:48.359 Well, Damien, Damien, you're you are talking to me right now, 1596 01:27:48.760 --> 01:27:50.439 so we can we can trust it. 1597 01:27:50.479 --> 01:27:53.359 There is there a way you can send us a copy. 1598 01:27:53.079 --> 01:27:58.600 Of that letter, I guess on my phone. Uh send 1599 01:27:58.640 --> 01:27:59.199 it to uh? 1600 01:28:01.600 --> 01:28:05.000 Okay, hold on, I got more. No no, no, no, no, but 1601 01:28:05.079 --> 01:28:08.039 you but you can forward it? Can you forward it 1602 01:28:08.079 --> 01:28:09.199 to us? 1603 01:28:10.479 --> 01:28:13.800 Yeah? I can just yeah, I can screenshot it on 1604 01:28:13.840 --> 01:28:15.279 my phone, I guess, and they'll send it to. 1605 01:28:15.279 --> 01:28:17.439 You to there like that. 1606 01:28:17.840 --> 01:28:21.520 Okay, hold on a second, Yeah, I try to do that. Hey, Kachina, 1607 01:28:21.560 --> 01:28:23.920 will you give him our email address? I want to 1608 01:28:23.960 --> 01:28:27.479 see the letter to see what he's talking about. My 1609 01:28:27.720 --> 01:28:32.279 suspicion is that he did fill it out online and 1610 01:28:32.359 --> 01:28:34.680 he must have checked a box or did it differently, 1611 01:28:35.159 --> 01:28:38.000 and they are confusing it with the third party, and 1612 01:28:38.039 --> 01:28:41.359 they're saying, now you have to sign it because the 1613 01:28:41.399 --> 01:28:44.640 third party can't sign it. And the reason I think 1614 01:28:44.680 --> 01:28:47.960 it's legit is because it was mailed to his home. 1615 01:28:49.159 --> 01:28:52.079 But he says the number doesn't work. We'll check it 1616 01:28:52.119 --> 01:28:54.920 out for him. Three oh three seven to one three 1617 01:28:55.000 --> 01:28:57.560 talk seven one three two five five? 1618 01:28:59.319 --> 01:28:59.800 What mark? 1619 01:29:00.000 --> 01:29:00.600 Wait? Wait? Wait? 1620 01:29:00.640 --> 01:29:01.239 Wait what dot? 1621 01:29:01.720 --> 01:29:01.920 Say? 1622 01:29:02.000 --> 01:29:02.560 What's the number? 1623 01:29:02.600 --> 01:29:03.560 I'll call it right now. 1624 01:29:05.279 --> 01:29:07.119 Yeah, let's do it off the air. Hold on talking 1625 01:29:07.159 --> 01:29:08.640 to him right now. Let's do it right off the air. 1626 01:29:09.600 --> 01:29:12.439 All right, we'll get that number renew Home Innovations will 1627 01:29:12.439 --> 01:29:18.039 do beautiful shower conversions from your old tub shower combo 1628 01:29:18.560 --> 01:29:22.159 and they put up solid porcelain walls that are beautiful. 1629 01:29:22.680 --> 01:29:26.920 Their Veneer walls looks like solid porcelain. No maintenance ever. 1630 01:29:27.119 --> 01:29:29.479 They do it in two or three days with months 1631 01:29:29.479 --> 01:29:40.600 to pay. That's renew Home Innovations dot com. Go with 1632 01:29:40.680 --> 01:29:44.239 a sure thing Denver's best roofer Excel Roofing dot com. 1633 01:29:44.279 --> 01:29:46.319 You don't pay a cent until you're content. 1634 01:29:49.680 --> 01:29:53.239 Time for an insurance checkup free, no obligation comparison call 1635 01:29:53.319 --> 01:29:56.640 Compass Insurance paying too much your coverage at dozens of 1636 01:29:56.680 --> 01:29:59.399 insurance companies find out now three all three seven to 1637 01:29:59.399 --> 01:30:02.199 seven to one help. You'll think you're his only customer 1638 01:30:02.239 --> 01:30:04.479 when you choose Frank Durand the real estate Man dot 1639 01:30:04.520 --> 01:30:07.880 com to list your home with Remax Alliance three oh 1640 01:30:07.880 --> 01:30:16.760 three nine two zero sixteen twenty two. I'm Tom Martino. Hey, welcome, 1641 01:30:16.960 --> 01:30:22.079 How are you doing? Scott wants to talk about JDI windows. 1642 01:30:22.600 --> 01:30:25.720 This is a company that sells Anderson windows. 1643 01:30:25.720 --> 01:30:29.239 I believe what's going on with you? 1644 01:30:30.199 --> 01:30:33.039 They're actually Simonson windows that they used. 1645 01:30:33.560 --> 01:30:37.399 Oh they are okay, I'm sorry, yeah, anyway, they seem 1646 01:30:37.439 --> 01:30:40.520 to have great ratings, Scott, what's going on? 1647 01:30:41.760 --> 01:30:46.279 Well, I'm getting a bunch of noise after they've replaced 1648 01:30:46.319 --> 01:30:50.800 all my windows where I can hear like planes going overhead. 1649 01:30:50.880 --> 01:30:55.279 I've never heard planes before. Also I can hear traffic 1650 01:30:56.239 --> 01:31:01.279 like I'm a couple miles away from the freeway and. 1651 01:31:01.520 --> 01:31:04.159 Before really, what kind of windows did you have before? 1652 01:31:05.279 --> 01:31:08.319 They were just builder grade windows? 1653 01:31:09.920 --> 01:31:12.520 Really? And you what did you have put in Symington? 1654 01:31:13.399 --> 01:31:15.479 Yeah? Daylight? 1655 01:31:16.079 --> 01:31:17.319 And when did you have it done? 1656 01:31:18.239 --> 01:31:21.279 I had it done last year in July into July. 1657 01:31:23.199 --> 01:31:24.399 What do they say about that? 1658 01:31:26.079 --> 01:31:30.520 They're trying to say it's just my best, like from 1659 01:31:30.560 --> 01:31:31.840 the walls and things like that. 1660 01:31:34.520 --> 01:31:36.920 Well, where do you think the noise is coming from 1661 01:31:38.000 --> 01:31:42.079 from the windows? What kind of window glass is it? 1662 01:31:42.119 --> 01:31:43.279 Is it triple campaign? 1663 01:31:43.359 --> 01:31:44.600 Double? What is it? 1664 01:31:44.600 --> 01:31:45.640 It's double pain? 1665 01:31:48.760 --> 01:31:56.520 And what are they vinyl? Or they would vinyl? Okay? 1666 01:31:57.800 --> 01:32:03.319 And they said that they believe it's not coming from 1667 01:32:03.319 --> 01:32:05.920 the windows. 1668 01:32:04.720 --> 01:32:09.720 Correct, It's coming through the walls, you know, like inflations 1669 01:32:10.119 --> 01:32:12.239 settling for time, And. 1670 01:32:13.640 --> 01:32:16.920 Yeah, I don't think that's it. Let me ask you 1671 01:32:17.000 --> 01:32:21.039 something though, Scott, if you can try to remember how 1672 01:32:21.119 --> 01:32:22.399 much noisier is it? 1673 01:32:24.399 --> 01:32:26.680 Well, it's bad enough that my wife can't even be 1674 01:32:26.720 --> 01:32:30.159 on a phone call when they're turming, like the neighbors 1675 01:32:30.199 --> 01:32:38.359 across the street with the weed eater. What. Yes, And 1676 01:32:38.399 --> 01:32:40.279 the windows are not open, they're closed. 1677 01:32:43.279 --> 01:32:45.600 Have you ever had somebody come over and look and listen? 1678 01:32:48.119 --> 01:32:56.439 Well I have, but they didn't want to really get involved. 1679 01:32:58.279 --> 01:33:00.279 Who was it that came over? They did want to 1680 01:33:00.279 --> 01:33:02.319 get involved. I don't mean the name. Was it a 1681 01:33:02.319 --> 01:33:04.359 friend of yours or was it another company? 1682 01:33:05.039 --> 01:33:08.079 Another company? 1683 01:33:09.640 --> 01:33:11.520 Well? What did they say about it? 1684 01:33:13.439 --> 01:33:17.079 Well, they think it's their guest. Best guess was that 1685 01:33:17.119 --> 01:33:20.960 they didn't install them correctly because I went round with 1686 01:33:21.039 --> 01:33:28.199 them first when they replaced the windows where they made 1687 01:33:28.199 --> 01:33:31.560 a mess out of my window like the realm where 1688 01:33:31.560 --> 01:33:35.439 they cut them out and stuff, and they didn't fall movie, Yeah, 1689 01:33:35.960 --> 01:33:38.840 they didn't. From the windows. They just put cocking here. 1690 01:33:42.039 --> 01:33:46.279 There's you know, they're thing that there's like an inch. 1691 01:33:47.359 --> 01:33:49.399 It's pretty tight. The windows are pretty tight. 1692 01:33:49.520 --> 01:33:57.399 But so you think truly it has to do with 1693 01:33:58.319 --> 01:34:02.000 the way they installed it. And did the did that 1694 01:34:02.039 --> 01:34:03.520 other company think that too? 1695 01:34:05.159 --> 01:34:09.119 Uh? In so many words, yes, Well, you're going. 1696 01:34:09.119 --> 01:34:11.199 To need to get an expert before we can help you. 1697 01:34:11.680 --> 01:34:14.159 We're going to need an expert who's willing to say it. 1698 01:34:14.680 --> 01:34:16.880 I mean, we can give you the names of some 1699 01:34:16.920 --> 01:34:20.119 of our experts, but you need someone to go and 1700 01:34:20.159 --> 01:34:22.920 look at him now off the bat. Who I would 1701 01:34:22.920 --> 01:34:28.119 recommend is Genesis. Where are you in town? Like in general? 1702 01:34:28.159 --> 01:34:30.239 What area I'm inter REATA. 1703 01:34:32.680 --> 01:34:35.479 You might want to call Mark over at Genesis Total 1704 01:34:35.520 --> 01:34:38.680 Exteriors and tell him I told you to call. 1705 01:34:38.960 --> 01:34:40.000 Just see if he'll come out. 1706 01:34:40.039 --> 01:34:40.119 Now. 1707 01:34:40.159 --> 01:34:42.880 If he won't call us back, but I want to 1708 01:34:42.920 --> 01:34:45.800 hear from one of our experts that I know and trust, 1709 01:34:47.079 --> 01:34:50.159 I'm going to give you his number, okay, Genesis Total 1710 01:34:50.199 --> 01:34:56.600 Exteriors three oh three six seven nine eight five zero 1711 01:34:56.720 --> 01:35:02.319 nine okay. And then we also have K and H. 1712 01:35:02.359 --> 01:35:04.760 Holmes Solutions and others. But I want to start with 1713 01:35:04.920 --> 01:35:09.319 Mark to see what he thinks about that installation. And 1714 01:35:09.399 --> 01:35:12.000 he's a good guy, he'll do it. Give him a 1715 01:35:12.039 --> 01:35:17.079 call and let us know. Now we have a very 1716 01:35:17.119 --> 01:35:20.119 strange situation. I want to get Joe Lazara up quickly. 1717 01:35:20.600 --> 01:35:23.159 He's a very busy man. He's a criminal defense attorney, 1718 01:35:23.720 --> 01:35:26.880 and we use Joe for information on all kinds of 1719 01:35:26.880 --> 01:35:28.359 self crime related. 1720 01:35:28.720 --> 01:35:30.000 Joe Lazara L A. Z. 1721 01:35:30.199 --> 01:35:35.560 Z a Ar Joe, thank you so much for being here. 1722 01:35:34.680 --> 01:35:38.760 I've never heard of a situation like this, and I'm 1723 01:35:38.800 --> 01:35:39.560 going to sum it up. 1724 01:35:39.920 --> 01:35:42.600 First, Dara son. 1725 01:35:43.920 --> 01:35:48.520 Lived with her and the neighbor and the son had 1726 01:35:48.520 --> 01:35:53.800 an argument and it was pretty nasty, and then. 1727 01:35:55.640 --> 01:35:59.399 A restraining order was put on the sun. 1728 01:36:01.439 --> 01:36:05.359 Okay, now this so for the last three years there 1729 01:36:05.399 --> 01:36:08.600 has been a restraining order on the Sun and he 1730 01:36:08.640 --> 01:36:11.239 can't live there anymore. Have you ever heard of a 1731 01:36:11.279 --> 01:36:15.760 restraining order displacing someone from their home. 1732 01:36:17.000 --> 01:36:18.399 No, And are we talking. 1733 01:36:18.199 --> 01:36:21.640 About a civil or I'm assuming it's a civil protection order? 1734 01:36:23.279 --> 01:36:24.359 Well, what's the difference. 1735 01:36:24.399 --> 01:36:26.239 What do you mean, what's the difference between civil and 1736 01:36:26.279 --> 01:36:27.520 criminal protection order? 1737 01:36:28.000 --> 01:36:31.960 So criminal there would be a pending criminal case, assuming 1738 01:36:31.960 --> 01:36:36.479 there's no criminal pencil case and the name. If the 1739 01:36:36.520 --> 01:36:40.439 neighbor got a protection order, obviously he should have been served, 1740 01:36:40.720 --> 01:36:43.680 had a right to contest it, or at least to 1741 01:36:44.119 --> 01:36:48.399 argue the restrictions of it. Assuming that it is a 1742 01:36:48.399 --> 01:36:52.359 blanket protection order, I can't see how prohibit him from 1743 01:36:52.359 --> 01:36:56.159 returning home or living there. It just might simply say hey, 1744 01:36:56.159 --> 01:36:58.319 you got to keep your distance, or keep fifty feet 1745 01:36:58.920 --> 01:37:00.359 or one hundred feet, or think. 1746 01:37:00.279 --> 01:37:00.960 To that effect. 1747 01:37:02.560 --> 01:37:07.119 Darah, can you hear. 1748 01:37:07.000 --> 01:37:13.399 Me, Darren, Darah, you hear me not very well? 1749 01:37:13.640 --> 01:37:14.319 You hear me. 1750 01:37:16.199 --> 01:37:17.039 Not very well? 1751 01:37:18.439 --> 01:37:23.720 Uh oh, Okay, was your son told he could not 1752 01:37:23.880 --> 01:37:24.399 live there? 1753 01:37:27.239 --> 01:37:32.279 What was my son's What. 1754 01:37:30.279 --> 01:37:32.319 Was your son told he could not live there? 1755 01:37:33.800 --> 01:37:34.000 Yeah? 1756 01:37:34.279 --> 01:37:37.479 He cannot come to get some within one hundred feet 1757 01:37:37.600 --> 01:37:41.239 of my house, of her house, which is right next door. 1758 01:37:43.199 --> 01:37:48.399 But he was living there up till this time. He Yeah. 1759 01:37:48.760 --> 01:37:57.720 But Darren, before the protection order, before the protection order, 1760 01:37:58.479 --> 01:38:00.600 had he lived with you in that house? 1761 01:38:02.279 --> 01:38:02.520 Yeah? 1762 01:38:03.239 --> 01:38:04.439 For ten years? 1763 01:38:05.880 --> 01:38:09.159 Okay, Joe, he had lived there for ten years. This 1764 01:38:09.239 --> 01:38:12.560 sounds way, This sounds crazy to me that they says 1765 01:38:12.560 --> 01:38:13.880 he can no longer come home. 1766 01:38:15.439 --> 01:38:15.960 I agree. 1767 01:38:15.960 --> 01:38:20.800 There's either some confusion or yeah, this is an inappropriate 1768 01:38:20.920 --> 01:38:24.159 order because it can't prohibit him from returning or living 1769 01:38:24.159 --> 01:38:24.960 in his own house. 1770 01:38:27.760 --> 01:38:29.920 All they would say is you can't have contact with 1771 01:38:30.000 --> 01:38:35.199 the neighbor. Listen, dar I don't think you're Darren. You 1772 01:38:35.239 --> 01:38:38.279 guys didn't fight it properly. A judge is going to 1773 01:38:38.359 --> 01:38:40.279 grant him permission to live at home. 1774 01:38:43.439 --> 01:38:48.079 I don't have the money for an expensive attorney, and 1775 01:38:48.159 --> 01:38:50.920 she has an attorney, and we are just getting jerked 1776 01:38:50.960 --> 01:38:55.640 around and we aren't able to tell our story at all. 1777 01:38:55.680 --> 01:38:59.880 And it's just it's just so upsetting that my son 1778 01:39:00.439 --> 01:39:03.159 living one hundred yards in the parking lot down the 1779 01:39:03.199 --> 01:39:08.279 street from my house, and this woman is hardly ever home. 1780 01:39:08.359 --> 01:39:11.039 She's right now, she's been gone for three. 1781 01:39:10.880 --> 01:39:16.039 Weeks, and hey, Joe, would she have to What do 1782 01:39:16.119 --> 01:39:18.760 they have to do to modify that motion? Do they 1783 01:39:18.840 --> 01:39:22.079 have to get do they have to file emotion? 1784 01:39:23.640 --> 01:39:25.319 I think so? I think he can file a motion. 1785 01:39:25.439 --> 01:39:27.399 I mean, my first thing would be I would call 1786 01:39:27.439 --> 01:39:30.199 the other attorney, talk to him, and then file the 1787 01:39:30.239 --> 01:39:34.039 appropriate motion. Get them protection order modified to allow him 1788 01:39:34.039 --> 01:39:37.319 to return home. Obviously, they have to keep their distance. 1789 01:39:39.840 --> 01:39:43.960 They said, no, we can't even I have to say this. 1790 01:39:44.359 --> 01:39:47.039 They said, we can't even approach to go back to 1791 01:39:47.119 --> 01:39:49.800 court for another two years. 1792 01:39:52.359 --> 01:39:53.319 And I'm a lady. 1793 01:39:53.880 --> 01:39:55.880 I feel like I'm getting kicked out of my house. 1794 01:39:55.920 --> 01:39:58.800 So my Okay, Darren, my family, Dara, here's what we're 1795 01:39:58.840 --> 01:40:02.960 going to do. We can't rely on your own understanding. 1796 01:40:03.319 --> 01:40:06.359 Here's what we need to do. We need to get 1797 01:40:06.359 --> 01:40:10.439 a copy of a protection order. Okay, mm hmm, yep, 1798 01:40:11.199 --> 01:40:12.479 do you have a copy of it? 1799 01:40:14.119 --> 01:40:18.920 I was gonna go down to the courthouse today to 1800 01:40:19.119 --> 01:40:22.159 get another copy of that, because I think I just 1801 01:40:22.199 --> 01:40:24.800 got rid of all this negative stuff out of my house, 1802 01:40:26.119 --> 01:40:27.479 all right. 1803 01:40:28.000 --> 01:40:28.680 Really upsetting. 1804 01:40:30.359 --> 01:40:33.399 I understand, we have to take this one step at 1805 01:40:33.399 --> 01:40:36.039 a time. I want you to go get a copy 1806 01:40:36.079 --> 01:40:39.079 of this protection order and we're gonna let Joe Lazara 1807 01:40:39.159 --> 01:40:41.399 read it. Joe, if you had a case number, would 1808 01:40:41.439 --> 01:40:42.640 you be able to pull it or not? 1809 01:40:43.840 --> 01:40:44.960 Oh, we may be so. 1810 01:40:45.079 --> 01:40:47.800 Yeah, I mean criminal, absolutely, but I would I would 1811 01:40:47.840 --> 01:40:48.720 think so on this one. 1812 01:40:50.319 --> 01:40:53.520 But this sounds like civil to me. Yeah, she gets 1813 01:40:53.560 --> 01:40:55.800 me a case, Dara, was your son? Was your son 1814 01:40:55.840 --> 01:40:57.960 ever arrested on this case? 1815 01:41:00.039 --> 01:41:00.239 Yeah? 1816 01:41:00.239 --> 01:41:02.640 He was arrested when he came home to our house 1817 01:41:03.239 --> 01:41:05.479 and we didn't even know that he couldn't come home. 1818 01:41:05.600 --> 01:41:10.079 He was my son suffers from bipolar and when this 1819 01:41:10.199 --> 01:41:12.920 all happened in Yelling, he was like an a mannic 1820 01:41:13.680 --> 01:41:20.079 and the neighbor was really exasperating it by filming us, 1821 01:41:20.079 --> 01:41:23.479 filming the whole thing and just made things worse. And 1822 01:41:23.560 --> 01:41:26.359 now he has been home in three years. 1823 01:41:26.600 --> 01:41:27.520 He's been living in a. 1824 01:41:27.600 --> 01:41:30.439 Car and in the in the winter time when it 1825 01:41:30.479 --> 01:41:35.880 was zero degrees in February March. I'm you know he's 1826 01:41:35.920 --> 01:41:38.399 not the neighbor's not even home and he's suffering. 1827 01:41:38.560 --> 01:41:41.000 Okay, okay, hold on, hold on, I gotta take a break. 1828 01:41:41.039 --> 01:41:44.039 I gotta take a break. I gotta take a break. Kashina, 1829 01:41:44.439 --> 01:41:47.760 get Dari's information, get the case number. Have her send 1830 01:41:47.840 --> 01:41:49.880 us a copy of the order. We'll send it to 1831 01:41:49.960 --> 01:41:53.920 Joe Lazara. That's Lazara l A z Zar A Lazara 1832 01:41:54.000 --> 01:41:56.319 Legal dot com. You can find him at referralss dot 1833 01:41:56.319 --> 01:41:59.800 com and he always does free initial consultations and flat 1834 01:41:59.840 --> 01:42:03.479 ray pricing. Three oh three four two nine sixty two hundred. 1835 01:42:08.840 --> 01:42:12.119 Go with a sure thing Denver's Best roofer Excel Roofing 1836 01:42:12.239 --> 01:42:12.800 dot com. 1837 01:42:12.840 --> 01:42:14.880 You don't pay a cent until you're content. 1838 01:42:18.239 --> 01:42:21.800 Time for an insurance checkup, free no obligation comparison call 1839 01:42:21.880 --> 01:42:25.199 Compass Insurance paying too much your coverage at dozens of 1840 01:42:25.239 --> 01:42:27.880 insurance companies find out now three oh three seven to 1841 01:42:27.960 --> 01:42:30.760 seven to one help. You'll think you're his only customer 1842 01:42:30.800 --> 01:42:33.079 when you choose Frank durand the real estate Man dot 1843 01:42:33.079 --> 01:42:36.439 com to list your home with Remax Alliance three oh 1844 01:42:36.439 --> 01:42:38.399 three nine two zero sixteen twenty two. 1845 01:42:41.680 --> 01:42:44.640 Hi Tom Martino here, so have. 1846 01:42:44.680 --> 01:42:48.960 You looked up the BMW I eight with goaling doors 1847 01:42:49.079 --> 01:42:51.960 looks like a Lamborghini or actually has a little backseat. 1848 01:42:52.000 --> 01:42:56.520 It's wonderful. It's a beautiful car. Petrolley's great big give back. 1849 01:42:57.000 --> 01:42:59.359 They're going to be giving away this car in June. 1850 01:43:00.319 --> 01:43:02.239 All you have to do to qualify is either be 1851 01:43:02.279 --> 01:43:05.039 a customer. You don't have to enter anything, you just 1852 01:43:05.079 --> 01:43:08.359 have to be a customer or refer a customer. The 1853 01:43:08.359 --> 01:43:14.079 more customers you refer that actually become customers, the more 1854 01:43:14.279 --> 01:43:15.119 entries you have. 1855 01:43:17.039 --> 01:43:18.039 This is unbelievable. 1856 01:43:18.119 --> 01:43:21.880 Now, Michael Mally's with us from Trolley Roofing out of 1857 01:43:21.920 --> 01:43:25.640 the out of Colorado Springs and he wants to talk 1858 01:43:25.640 --> 01:43:30.359 about hearts and hammers roof giveaway. Now, this is a 1859 01:43:30.399 --> 01:43:33.399 free roof. They want somebody in need. So I mean, 1860 01:43:33.439 --> 01:43:37.199 I guess you could call and nominate somebody who's not 1861 01:43:37.439 --> 01:43:40.640 in need, or you could nominate yourself if you're not 1862 01:43:40.840 --> 01:43:43.399 truly in need. But we're going to tell you this. 1863 01:43:43.920 --> 01:43:48.079 The contest is going to be need based. So they're 1864 01:43:48.079 --> 01:43:53.039 going to pick a deserving candidate, like someone who might 1865 01:43:53.119 --> 01:43:57.079 be out of work, a first responder, a veteran, somebody 1866 01:43:57.159 --> 01:44:03.000 who a widow with children, How do they enter, Michael Mallley, 1867 01:44:03.039 --> 01:44:03.720 how did they enter? 1868 01:44:04.199 --> 01:44:05.800 Yeah, they could enter on our website. 1869 01:44:05.920 --> 01:44:08.039 They could call in and our ladies in the office 1870 01:44:08.079 --> 01:44:08.920 will help him. 1871 01:44:09.199 --> 01:44:13.079 Okay, And so the website is Petrolleyroofing dot com. Go 1872 01:44:13.199 --> 01:44:16.960 with a sure thing Denver's best roofer Excel Roofing dot com. 1873 01:44:17.000 --> 01:44:19.000 You don't pay a cent until you're content. 1874 01:44:22.359 --> 01:44:25.560 Time for an insurance check up free, no obligation comparison 1875 01:44:25.680 --> 01:44:29.239 call Compass Insurance. Pay too much your coverage at dozens 1876 01:44:29.279 --> 01:44:32.000 of insurance companies find out now three oh three seven 1877 01:44:32.119 --> 01:44:34.920 seven to one help. You'll think you're his only customer 1878 01:44:34.960 --> 01:44:37.199 when you choose Frank durand the real estate Man dot 1879 01:44:37.239 --> 01:44:40.560 com to list your home with Remax Alliance three oh 1880 01:44:40.600 --> 01:44:42.600 three nine two zero sixteen twenty two. 1881 01:44:48.199 --> 01:44:50.760 Ript News. 1882 01:44:52.920 --> 01:44:53.600 You don't have. 1883 01:44:56.159 --> 01:45:00.359 Run as fast as you can shoot us going to 1884 01:45:00.520 --> 01:45:02.199 help coming man. 1885 01:45:03.479 --> 01:45:07.119 He is the Troubleshooter Show. No Tom Martino. 1886 01:45:08.760 --> 01:45:10.920 Hello, I'm Tom Martino. Welcome to the show. 1887 01:45:11.000 --> 01:45:14.000 Three zero three seven one three talk three oh three 1888 01:45:14.119 --> 01:45:15.920 seven one three eight two five five. 1889 01:45:16.359 --> 01:45:18.560 So we talked to that guy off the air. He called. 1890 01:45:18.680 --> 01:45:21.880 He said he got a letter from Social Security Administration 1891 01:45:21.960 --> 01:45:24.600 saying a third party filled out an SSDI formed for 1892 01:45:24.680 --> 01:45:28.199 him online that he needs to sign. He believes it's fraudulent. 1893 01:45:28.880 --> 01:45:31.479 We think that Damien was a little confused about everything. 1894 01:45:31.680 --> 01:45:34.479 To be honest with you, he said he had a disability, 1895 01:45:34.560 --> 01:45:39.000 had his toes cut off. Dude to frostbite. There were 1896 01:45:39.399 --> 01:45:41.560 there were a lot more problems cooking up in that 1897 01:45:41.640 --> 01:45:45.720 oven than we could decipher. Deputy Doc talked to him 1898 01:45:45.720 --> 01:45:47.840 off the air, and Deputy Dog he basically thought we 1899 01:45:47.840 --> 01:45:49.600 were a part of the conspiracy, right. 1900 01:45:50.039 --> 01:45:52.520 That's correct. He thought we were trying to confuse him 1901 01:45:52.920 --> 01:45:57.720 and not help him. And I called that number that 1902 01:45:57.760 --> 01:45:59.960 he gave us. Of course that's not a working number. 1903 01:46:00.600 --> 01:46:03.520 And he said he was going to send a screenshot 1904 01:46:03.560 --> 01:46:06.079 of the letter to help by troubleshooter. 1905 01:46:08.079 --> 01:46:09.760 Okay, so we'll see if we get it. 1906 01:46:09.800 --> 01:46:11.960 Well, wait, as soon as we get the letter, I'll 1907 01:46:11.960 --> 01:46:12.800 follow up on it. 1908 01:46:14.319 --> 01:46:18.079 By the way, SSDI is basically people on disability who 1909 01:46:18.079 --> 01:46:22.199 get Social Security early and that's what it is, and 1910 01:46:23.279 --> 01:46:26.319 you can fill it out. It's very difficult to get 1911 01:46:27.119 --> 01:46:31.640 Most people are turned down the first time. It's almost 1912 01:46:31.800 --> 01:46:35.199 it's almost a given that you're going to be turned 1913 01:46:35.239 --> 01:46:39.520 down when it comes to disability. We also had a 1914 01:46:39.640 --> 01:46:46.039 question about JDI Windows, who installed Simington Vinyl double pane 1915 01:46:46.119 --> 01:46:50.680 windows in a guy's home and he said he's hearing 1916 01:46:50.680 --> 01:46:54.720 a lot of noise. I've had other people tell us 1917 01:46:55.119 --> 01:46:59.000 that it sounds like an installation problem and noises getting 1918 01:46:59.039 --> 01:47:02.800 in from around the window. JDI Windows, I don't want 1919 01:47:02.800 --> 01:47:04.880 to throw stones at them. They have a good reputation, 1920 01:47:05.760 --> 01:47:08.479 really good reviews, So we're going to have an expert 1921 01:47:08.520 --> 01:47:09.720 go out and look at those. 1922 01:47:11.079 --> 01:47:11.439 Again. 1923 01:47:12.079 --> 01:47:16.079 When it comes to windows, you got three things. You 1924 01:47:16.159 --> 01:47:21.279 got the house, you got the window unit and how 1925 01:47:21.279 --> 01:47:25.479 it's built, and then you have the installation. Any one 1926 01:47:25.520 --> 01:47:30.479 of those components can add or take away from the experience. 1927 01:47:30.920 --> 01:47:33.960 When I say the house, if your openings are all 1928 01:47:34.000 --> 01:47:39.159 warped and your house's rickety, any good windows will improve things, 1929 01:47:39.199 --> 01:47:42.920 but they're not going to cure everything. That's when it 1930 01:47:42.920 --> 01:47:46.840 comes to windows now. We also had a call from 1931 01:47:46.920 --> 01:47:51.560 somebody who needed shocks and struts on his twenty twelve 1932 01:47:51.600 --> 01:47:55.319 Buick Lacrosse. He had about fifty thousand miles on it, 1933 01:47:55.359 --> 01:47:58.399 but it's a twenty twelve, so we're coming up on 1934 01:47:58.800 --> 01:48:04.880 what thirteen years and he said is twenty four hundred 1935 01:48:04.920 --> 01:48:08.840 dollars too much money. We asked our expert, Kevin call 1936 01:48:08.880 --> 01:48:12.119 Can and shared an autotech and basically, Kevin says, you 1937 01:48:12.159 --> 01:48:18.359 know what, it's not too much because he has electronic 1938 01:48:19.439 --> 01:48:25.479 controls on his suspension system. And the way the electronic 1939 01:48:25.520 --> 01:48:29.000 controls talk to the shocks and struts, it makes it 1940 01:48:29.079 --> 01:48:30.600 an expensive interface. 1941 01:48:31.439 --> 01:48:35.880 So in fact, you will have more. 1942 01:48:35.760 --> 01:48:42.319 Expense when it comes to installing electronic or electronically controlled 1943 01:48:43.079 --> 01:48:47.000 struts and shocks. We had another call about an old 1944 01:48:47.039 --> 01:48:50.399 Extera that was in an accident, and this just brings 1945 01:48:50.479 --> 01:48:53.279 up a lesson to all of us. When you are 1946 01:48:53.319 --> 01:48:57.520 in an accident, the other driver who was at fault 1947 01:48:57.840 --> 01:48:59.960 or their insurance company, either one. 1948 01:49:00.560 --> 01:49:03.279 Owes you what you lost. 1949 01:49:04.239 --> 01:49:07.199 Now we're not talking personal injury right now, we're talking 1950 01:49:07.279 --> 01:49:08.880 property damage. 1951 01:49:09.199 --> 01:49:10.600 So many people say this. 1952 01:49:10.520 --> 01:49:15.319 To me, tom My car was in perfect condition. It 1953 01:49:15.359 --> 01:49:17.920 didn't even have a crack in the windshield. I had 1954 01:49:17.960 --> 01:49:21.000 new tires, and it was the only car I had. 1955 01:49:21.359 --> 01:49:23.239 And to replace that car is going to cost a 1956 01:49:23.239 --> 01:49:26.119 lot of money. They don't have to replace that car, 1957 01:49:26.520 --> 01:49:28.920 They just have to give you the theoretical price it 1958 01:49:28.960 --> 01:49:32.600 would be to replace that car. In this case, his 1959 01:49:32.720 --> 01:49:36.000 two thousand and four nissanics Era with two hundred and 1960 01:49:36.000 --> 01:49:40.079 thirty thousand miles is worth about twelve hundred dollars. They 1961 01:49:40.119 --> 01:49:45.399 offered him fifteen hundred. Unfortunately, this guy's going to end 1962 01:49:45.479 --> 01:49:49.760 up with money and no car. It doesn't matter how 1963 01:49:49.800 --> 01:49:53.239 well you took care of the car. It's worth what 1964 01:49:53.359 --> 01:49:57.840 it's worth. And that's the sad part about it. Okay, 1965 01:49:58.239 --> 01:50:03.880 it's worth what it's worth. And that's really the only 1966 01:50:03.960 --> 01:50:06.720 thing you can do about it. 1967 01:50:05.760 --> 01:50:09.359 Is what can I say? 1968 01:50:09.479 --> 01:50:16.159 You can get what it's worth, not what you think 1969 01:50:16.199 --> 01:50:20.640 it's worth. We had another call from a guy Tim. 1970 01:50:20.720 --> 01:50:22.960 I don't know if a deputy d called on this 1971 01:50:23.000 --> 01:50:23.880 shit or not, but. 1972 01:50:26.039 --> 01:50:27.119 Let me explain the problem. 1973 01:50:27.399 --> 01:50:31.279 In November of twenty twenty four, he said he attended 1974 01:50:31.279 --> 01:50:35.399 a seminar because he was given free tickets and free 1975 01:50:35.399 --> 01:50:38.720 this and free that. These timeshare condos give all kinds 1976 01:50:38.720 --> 01:50:42.199 of conditional prizes away. They're never worth it. And they're 1977 01:50:42.239 --> 01:50:45.680 not all timeshare condos. Some of them are travel clubs, 1978 01:50:46.039 --> 01:50:50.000 other than are point systems. Anyway, he wrote a check 1979 01:50:50.079 --> 01:50:53.439 for eight grand oh my god, or seventy nine ninety 1980 01:50:53.439 --> 01:50:58.720 five to Moments of Adventure Travel and he's never heard 1981 01:50:58.760 --> 01:51:01.520 a word since he wrote that check. In November of 1982 01:51:01.560 --> 01:51:04.159 twenty twenty four, he called us saying he wanted to 1983 01:51:04.159 --> 01:51:05.560 get his money back time. 1984 01:51:05.560 --> 01:51:07.600 I have a slight correction to what you just said, 1985 01:51:07.920 --> 01:51:11.279 because I have a copy of the check and it 1986 01:51:11.319 --> 01:51:14.520 was actually made out to MOA. 1987 01:51:14.960 --> 01:51:15.640 What is that? 1988 01:51:15.920 --> 01:51:18.640 Well, it seems to stand for Minutes of Adventure, but 1989 01:51:18.680 --> 01:51:24.000 that's not that or yeah, but that's not necessarily the true, right. 1990 01:51:24.039 --> 01:51:25.840 I mean, you can have an LLC or a bank 1991 01:51:25.840 --> 01:51:27.720 account for MOA. 1992 01:51:28.079 --> 01:51:29.199 Do you think he was ripped off? 1993 01:51:29.279 --> 01:51:29.319 That? 1994 01:51:29.439 --> 01:51:29.680 Why? 1995 01:51:30.159 --> 01:51:31.359 That's kind of what it smells like. 1996 01:51:31.720 --> 01:51:35.520 The check was depositive in Regent's Bank, and I looked 1997 01:51:35.560 --> 01:51:38.319 up the bank. It operates in fifteen states in the 1998 01:51:38.399 --> 01:51:42.880 southern United States. It has thirteen hundred locations. So I 1999 01:51:42.920 --> 01:51:47.399 haven't been able to find any anything called Moments of 2000 01:51:47.439 --> 01:51:51.079 Adventure that sells time shares. I did find a travel 2001 01:51:51.119 --> 01:51:53.840 agency like that, but they don't even have a phone number. 2002 01:51:54.319 --> 01:51:55.479 So Tim and I spoke. 2003 01:51:56.199 --> 01:51:59.359 He had two phone contacts with him, as it turned out, 2004 01:51:59.600 --> 01:52:02.239 and so one time a lady called him to confirm 2005 01:52:02.239 --> 01:52:06.239 his reservation and another time they called him looking for 2006 01:52:06.279 --> 01:52:10.800 another payment. So he is going So Tim is scouring 2007 01:52:10.840 --> 01:52:14.199 his phone records right now to get me those two 2008 01:52:14.239 --> 01:52:17.439 phone numbers, and if he does, I'll start calling those 2009 01:52:17.439 --> 01:52:19.720 two numbers to see who answers the phone and what 2010 01:52:19.840 --> 01:52:23.239 company they're with. But it doesn't look good because here's 2011 01:52:23.479 --> 01:52:26.399 here's why I really say this. Had he really signed 2012 01:52:26.399 --> 01:52:29.600 a contract for a time share, they'd be calling him 2013 01:52:29.640 --> 01:52:29.960 right now. 2014 01:52:29.960 --> 01:52:31.239 They probably be suing. 2015 01:52:31.039 --> 01:52:35.199 Him right They would be subsequent monthly payments. So somebody 2016 01:52:35.239 --> 01:52:38.640 called MOA grabbed his check for almost eight thousand bucks 2017 01:52:39.039 --> 01:52:40.279 and that was the last of it. 2018 01:52:40.640 --> 01:52:44.920 You know, here's what could happen, As Deputy d said, 2019 01:52:44.920 --> 01:52:48.439 anyone can form an LLC or something called MOA and 2020 01:52:48.479 --> 01:52:51.399 then they could work for Moments of Adventure and when 2021 01:52:51.439 --> 01:52:53.760 they see older people or people IFO aren't with it, 2022 01:52:54.039 --> 01:52:56.399 they can have that person write them a check personally. 2023 01:52:56.800 --> 01:52:58.159 They can cash it and be off. 2024 01:52:58.800 --> 01:52:59.960 Oh yeah, I mean I can. 2025 01:53:00.239 --> 01:53:03.159 I can pretend that I'm selling time shares for Maria 2026 01:53:03.359 --> 01:53:06.520 Timeshare Corporation and just tell people to make a check 2027 01:53:06.560 --> 01:53:10.359 to MTC and deposit them into my own bank account 2028 01:53:10.359 --> 01:53:11.000 called MTC. 2029 01:53:12.399 --> 01:53:13.239 Unbelievable. 2030 01:53:13.960 --> 01:53:17.680 So anyway, folks, we're working on that as well. And 2031 01:53:17.720 --> 01:53:20.399 that is one where if you ever first of all, 2032 01:53:21.159 --> 01:53:25.319 I have a really blanket statement to make, and I defy. 2033 01:53:25.159 --> 01:53:30.600 Anyone to prove me wrong. Time shares are a terrible investment. 2034 01:53:31.920 --> 01:53:37.479 Percent of the time, one hundred percent of the time. 2035 01:53:38.119 --> 01:53:43.720 They're not an investment at all. You're burning money at best. 2036 01:53:43.800 --> 01:53:47.319 You're forcing yourself to take a vacation in one spot 2037 01:53:47.359 --> 01:53:49.840 all the time. And don't believe what you hear about 2038 01:53:49.960 --> 01:53:51.920 trading points and trading weeks. 2039 01:53:53.560 --> 01:53:55.560 Time shares are terrible. 2040 01:53:56.000 --> 01:53:59.479 The only people who will say they're not are people 2041 01:53:59.520 --> 01:54:01.359 who are trying to get out of their time share 2042 01:54:01.600 --> 01:54:03.680 and they don't want to admit they made a mistake. 2043 01:54:04.680 --> 01:54:06.199 Hey, Tom, I got an idea. 2044 01:54:06.560 --> 01:54:08.920 We had another caller about a timeshare a couple of 2045 01:54:08.960 --> 01:54:11.840 months ago. This is when Mark was hosting the show, 2046 01:54:12.319 --> 01:54:14.720 and he got one of our experts on the phone. 2047 01:54:14.720 --> 01:54:18.359 Who's an attorney here in Denver who gets people out 2048 01:54:18.359 --> 01:54:19.079 of time shares? 2049 01:54:19.279 --> 01:54:19.520 Right? 2050 01:54:19.920 --> 01:54:21.880 Do you think he's not in Denver, he's in Florida. 2051 01:54:21.920 --> 01:54:24.159 Oh okay, the Finn Law Firm, Yeah, that's him. 2052 01:54:24.560 --> 01:54:26.760 Do you think we could call mister Finn and see 2053 01:54:26.760 --> 01:54:29.680 if he's heard of MOA or minutes of that moment 2054 01:54:29.720 --> 01:54:30.319 a bad ideent? 2055 01:54:30.399 --> 01:54:30.600 Sure? 2056 01:54:30.720 --> 01:54:32.840 In fact, why don't you get the number from Kachina 2057 01:54:32.840 --> 01:54:33.399 and call him. 2058 01:54:33.479 --> 01:54:35.960 Ok He's a great guy. He's a friend of the show. 2059 01:54:36.039 --> 01:54:36.880 He helps us a lot. 2060 01:54:37.000 --> 01:54:39.800 What's his first name, something Finn, but she'll. 2061 01:54:39.560 --> 01:54:41.960 Know who I'm I thought it was Michael, but I might. 2062 01:54:42.039 --> 01:54:45.439 I think you're right, Mike. I'll ask Kelly for his 2063 01:54:45.479 --> 01:54:46.079 phone number. 2064 01:54:46.600 --> 01:54:46.920 Okay. 2065 01:54:47.039 --> 01:54:49.600 And then we had another one, a very unusual one. 2066 01:54:50.079 --> 01:54:52.520 A woman got in an accident with a two thousand 2067 01:54:52.520 --> 01:54:57.319 and two Toyota Tacoma and it's total, it's not worth fixing. 2068 01:54:57.720 --> 01:55:01.399 She wants to sell parts. That's not an entirely bad idea. 2069 01:55:02.119 --> 01:55:04.640 You can sell parts to use cars. Deputy D is 2070 01:55:04.680 --> 01:55:06.239 going to help her out there. I spoke with her, 2071 01:55:06.560 --> 01:55:09.039 and Deputy D had a great idea. If you go 2072 01:55:09.079 --> 01:55:12.279 to these owners clubs. Almost every vehicle has an owner's 2073 01:55:12.279 --> 01:55:13.159 club of some kind. 2074 01:55:14.039 --> 01:55:16.960 Yeah, and I participate in the Toyota off road club 2075 01:55:17.840 --> 01:55:22.079 called the Rising Sun here in Denver. And these guys 2076 01:55:22.119 --> 01:55:24.720 are crazy, They're nuts. There are a ton of them 2077 01:55:24.720 --> 01:55:27.319 over there that would love to buy a really nice 2078 01:55:27.399 --> 01:55:30.560 taco like hers. So she's going to see if they 2079 01:55:30.560 --> 01:55:33.840 can fix it up. So she and her daughter are 2080 01:55:33.840 --> 01:55:36.319 going to take some pictures of it for me today. 2081 01:55:36.560 --> 01:55:38.439 She said that she's just a couple hours away from 2082 01:55:38.479 --> 01:55:40.680 her home and they're going to send me pictures and 2083 01:55:40.720 --> 01:55:42.680 I'll circulate them along the Toyota people. 2084 01:55:43.399 --> 01:55:44.279 Thank you very much. 2085 01:55:44.840 --> 01:55:47.880 And then a guy called from an HOA saying, how 2086 01:55:47.880 --> 01:55:48.800 do we dissolve it? 2087 01:55:49.359 --> 01:55:49.560 Now? 2088 01:55:49.680 --> 01:55:51.520 I bring this up because it's very important. 2089 01:55:51.760 --> 01:55:55.920 If you have an inactive HOA, you better make sure 2090 01:55:55.960 --> 01:55:58.119 you're not paying a runaway management company. 2091 01:55:58.399 --> 01:56:00.520 That's where members of an HOAD dissolved. 2092 01:56:00.520 --> 01:56:05.239 They're not dissolved, but they stop participating, but the management 2093 01:56:05.239 --> 01:56:09.520 company was never ly officially never officially fired, so they're 2094 01:56:09.560 --> 01:56:12.960 actually being paid by the month to do almost nothing. 2095 01:56:13.520 --> 01:56:15.640 It's called a runaway management company. 2096 01:56:16.000 --> 01:56:19.840 The management company then starts having elections and puts out 2097 01:56:19.920 --> 01:56:24.039 proxies where they can actually vote themselves raises and vote 2098 01:56:24.079 --> 01:56:26.640 themselves to keep being renewed. 2099 01:56:27.039 --> 01:56:28.960 It's called the runaway management company. 2100 01:56:29.239 --> 01:56:33.399 Be very very very very aware of any HA activity 2101 01:56:33.439 --> 01:56:36.199 if you're in a community, and make sure that there 2102 01:56:36.279 --> 01:56:39.119 is someone who is holding the reins. 2103 01:56:38.960 --> 01:56:40.279 On the management company. 2104 01:56:40.680 --> 01:56:43.279 And if you have an inactive HOA not doing that, 2105 01:56:43.600 --> 01:56:46.159 then you need to get the HOA together and get 2106 01:56:46.159 --> 01:56:50.319 a meeting together and have the management company account to 2107 01:56:50.359 --> 01:56:54.159 you everything they're doing. All of these things are really important, 2108 01:56:54.439 --> 01:56:58.079 and I'm hoping to goodness that you listen. Nick has 2109 01:56:58.119 --> 01:57:00.840 a comment on windows. Go ahead, Nick, what is your comment? 2110 01:57:02.199 --> 01:57:06.000 Hey Tom? I put in Simonson windows, and I've known 2111 01:57:06.039 --> 01:57:08.359 about this problem that Simonson had. They're a great window, 2112 01:57:08.840 --> 01:57:11.119 but there's a problem with the windows that go up 2113 01:57:11.159 --> 01:57:15.319 and down, the double hunks, especially mainly, I mean pretty much, 2114 01:57:15.439 --> 01:57:16.840 that's it, the double honk. 2115 01:57:16.920 --> 01:57:19.039 Can you Nick? I want to I want to quiz 2116 01:57:19.119 --> 01:57:22.079 you on this. If you could, please please please hold on. 2117 01:57:22.119 --> 01:57:22.279 I go. 2118 01:57:22.359 --> 01:57:23.640 I want to quiz you on this, but I have 2119 01:57:23.680 --> 01:57:26.319 to take a break. I'm Tom Martinez more coming right up. 2120 01:57:33.159 --> 01:57:36.439 Go with a sure thing Denver's best roofer Excel Roofing 2121 01:57:36.520 --> 01:57:39.159 dot com. You don't pay a cent until you're content. 2122 01:57:42.520 --> 01:57:45.720 Time for an insurance check up free, no obligation. In comparison, 2123 01:57:45.840 --> 01:57:49.399 call Compass Insurance paying too much your coverage at dozens 2124 01:57:49.439 --> 01:57:52.159 of insurance companies find out now three oh three, seven 2125 01:57:52.279 --> 01:57:55.079 seven to one help. You'll think you're his only customer 2126 01:57:55.119 --> 01:57:57.359 when you choose Frank durand the real estate Man dot 2127 01:57:57.399 --> 01:58:00.680 com to list your home with Remax Alliance three all 2128 01:58:00.720 --> 01:58:08.279 three nine two zero sixteen twenty two. Hey Tom Martina 2129 01:58:08.399 --> 01:58:11.279 here three oh three seven one three talk seven one 2130 01:58:11.319 --> 01:58:12.199 three and two five to five. 2131 01:58:12.439 --> 01:58:13.600 Pick has a comment. 2132 01:58:13.319 --> 01:58:17.880 On windows, Nick really simple? Is this a reminder? 2133 01:58:18.119 --> 01:58:19.680 Nick? Okay, never mind? That's me. 2134 01:58:19.880 --> 01:58:21.760 Let me turn that off. I don't know what's going on. 2135 01:58:21.800 --> 01:58:23.800 I got some kind of thing playing in the background. 2136 01:58:24.239 --> 01:58:25.920 Let me a little break here, Let me try to 2137 01:58:25.960 --> 01:58:28.800 stop it. I don't even know, don't care of myself. 2138 01:58:29.119 --> 01:58:31.960 I extraize, I don't know where it's coming from. Took something. 2139 01:58:32.000 --> 01:58:34.000 I'm trying to stop it, and then outside, I just 2140 01:58:34.039 --> 01:58:36.119 don't know where it's. Oh, there it is, there, it is, Okay, 2141 01:58:36.119 --> 01:58:38.960 stop it. I had one of my my uh things 2142 01:58:39.000 --> 01:58:42.319 playing on LinkedIn. Sorry, So listen, Nick, you were telling 2143 01:58:42.399 --> 01:58:45.119 us about windows, and you said you had Symington windows 2144 01:58:45.119 --> 01:58:47.239 put in and had the same problem. 2145 01:58:48.319 --> 01:58:52.079 No, I'm a window steller, but uh oh you are. 2146 01:58:52.199 --> 01:58:54.760 You're an installer, so you're in the business. What can 2147 01:58:54.800 --> 01:58:57.600 you tell us about Symington windows. 2148 01:58:58.279 --> 01:59:01.920 Well, they're a great window. There's one window series that's 2149 01:59:01.960 --> 01:59:05.159 a double hung. They go up and down, both of them, 2150 01:59:05.159 --> 01:59:08.359 both sash and move right. There's an issue with that. 2151 01:59:08.479 --> 01:59:11.199 If if this guy's got a bunch of those. Oh 2152 01:59:11.239 --> 01:59:13.239 my gosh, you can be terrible. What you gotta plug 2153 01:59:13.279 --> 01:59:16.399 the hole. You gotta plug the holes. Any hole they 2154 01:59:16.439 --> 01:59:20.159 made in the frame with some cocky or something. You 2155 01:59:20.199 --> 01:59:22.640 don't want to if it's in the track of the window, 2156 01:59:22.720 --> 01:59:24.720 you know, you make sure it's plush. You don't want 2157 01:59:24.840 --> 01:59:27.640 to be sticking. You know, the cockey is sticking out anyway. 2158 01:59:28.239 --> 01:59:32.039 And they got these things called chimney chimney stops. Simonton's 2159 01:59:32.039 --> 01:59:34.680 aware of the problem and they make these little they 2160 01:59:34.720 --> 01:59:37.399 call them chimney stops, and they're a little plastic pome 2161 01:59:37.479 --> 01:59:41.399 rubber foam things. Not foam rubber, but foam startifoam or 2162 01:59:41.439 --> 01:59:44.319 something in there. They look like a chimney if. 2163 01:59:44.199 --> 01:59:44.680 You sit it up. 2164 01:59:45.000 --> 01:59:47.600 Well, let me ask you something. Let me ask you something. 2165 01:59:48.760 --> 01:59:51.800 After the windows are already installed, they were installed a 2166 01:59:51.840 --> 01:59:55.920 couple of years ago. Can he retro fit these to 2167 01:59:56.000 --> 01:59:58.760 fix them? 2168 01:59:59.680 --> 01:59:59.840 All? 2169 01:59:59.840 --> 02:00:01.920 You do, just plug the holes. It's it's the wind. 2170 02:00:02.239 --> 02:00:04.479 If he's got any kind of wind, it'll sound like 2171 02:00:04.520 --> 02:00:06.039 a freight train come through there. 2172 02:00:06.439 --> 02:00:06.920 I went up to. 2173 02:00:07.000 --> 02:00:09.199 My first experience with it was up an Empire right. 2174 02:00:09.399 --> 02:00:12.079 I was working for home Depot. When I did services 2175 02:00:12.119 --> 02:00:14.079 for hims to other stuff. Anyway, I went up there. 2176 02:00:14.279 --> 02:00:17.359 What are the holes there for? Can you tell me 2177 02:00:17.399 --> 02:00:18.359 what the holes are there for? 2178 02:00:19.439 --> 02:00:22.279 If you don't have a nail flange install then you 2179 02:00:22.319 --> 02:00:24.239 have to drill a hole into the side of the 2180 02:00:24.239 --> 02:00:29.520 frame and screw stuff. But there's also this chimney stop. 2181 02:00:29.560 --> 02:00:31.880 The chimney stop, it's all in the track, you know, 2182 02:00:31.920 --> 02:00:33.560 the track of where the windows go up and down. 2183 02:00:34.000 --> 02:00:36.000 It's all in the track. So you have to you 2184 02:00:36.000 --> 02:00:39.439 have to cock the holes. And for some reason there's. 2185 02:00:39.279 --> 02:00:41.760 A you know, you sound like you know, you sound 2186 02:00:41.800 --> 02:00:44.760 like you know what you're talking about. So you're saying 2187 02:00:44.920 --> 02:00:47.880 that one of the double hung windows. Let me get 2188 02:00:47.880 --> 02:00:51.640 this straight. The double hung windows have pre drilled holes 2189 02:00:51.640 --> 02:00:56.960 in them in order to help you. 2190 02:00:57.079 --> 02:00:59.039 Sometimes you drill a hole like you so you can 2191 02:00:59.039 --> 02:01:01.359 put a plug in and all that, But the ones 2192 02:01:01.399 --> 02:01:03.439 in the track where the track is, where the window 2193 02:01:03.439 --> 02:01:04.279 goes up and down in. 2194 02:01:04.279 --> 02:01:05.039 The track, you can't. 2195 02:01:05.199 --> 02:01:07.800 You have to drill a hole bigger than the screw, 2196 02:01:08.319 --> 02:01:10.760 and then you bury the screw under, you know, through 2197 02:01:10.800 --> 02:01:14.319 the second cavity. And but Jim, you want to plug 2198 02:01:14.359 --> 02:01:17.640 that up with the cockying, But you want to be flush. 2199 02:01:17.680 --> 02:01:18.479 You don't want to, you. 2200 02:01:18.439 --> 02:01:20.479 Know, Nick, Are you in the Denver Are you in 2201 02:01:20.479 --> 02:01:21.399 the Denver area? 2202 02:01:22.880 --> 02:01:23.079 Oh? 2203 02:01:23.159 --> 02:01:25.359 Yeah, yeah, I mean I live in Weis right now, 2204 02:01:25.399 --> 02:01:28.159 I'm in I think I'm en Denvor. No, I don't 2205 02:01:28.159 --> 02:01:31.399 know where I'm at. I'm in Englewood working, Nick. Right now. 2206 02:01:31.399 --> 02:01:32.279 I thought you'd be called. 2207 02:01:32.479 --> 02:01:33.479 That's how I give you a call. 2208 02:01:33.600 --> 02:01:35.239 I'm going to give you a hint. I'm going to 2209 02:01:35.279 --> 02:01:38.439 give you a hint. You're on planet Earth now here. 2210 02:01:38.479 --> 02:01:41.159 Here's what I want to tell you. I would love 2211 02:01:41.640 --> 02:01:44.119 to be able to give you this guy's number or 2212 02:01:44.159 --> 02:01:46.760 this guy. We'd love to give him your number and 2213 02:01:46.880 --> 02:01:48.840 have him call you. 2214 02:01:48.920 --> 02:01:51.520 Sure, that'd be no problem. 2215 02:01:51.800 --> 02:01:53.960 Nick. I love my listeners. 2216 02:01:54.039 --> 02:01:56.319 My god, I have the smartest listeners in the world 2217 02:01:56.439 --> 02:01:56.920 all the time. 2218 02:01:57.079 --> 02:01:57.439 Thank you. 2219 02:01:57.520 --> 02:01:58.520 I listen to you all the time. 2220 02:01:58.640 --> 02:02:02.520 Thank you, brother, appreciate it. I appreciate. That's what I 2221 02:02:02.560 --> 02:02:04.840 love about this job. That's what I love about working. 2222 02:02:05.359 --> 02:02:09.119 And thank God for my health right now, Chris, what's 2223 02:02:09.159 --> 02:02:11.319 going on with you, Chris? 2224 02:02:11.479 --> 02:02:15.640 Well, speaking of my health, Tom, I just got my 2225 02:02:15.880 --> 02:02:21.119 rate on test results back at twenty five point seven, 2226 02:02:22.520 --> 02:02:26.600 and now I know why I've had respiratory issues for 2227 02:02:26.760 --> 02:02:28.079 years and years. 2228 02:02:28.640 --> 02:02:31.159 So how long have you been in the house? 2229 02:02:31.439 --> 02:02:39.840 Twenty years? So okay, needless to say, I just hope 2230 02:02:39.840 --> 02:02:41.920 that you can quoint me in the right direction and 2231 02:02:41.920 --> 02:02:45.359 give me the right advice about what to look for 2232 02:02:45.479 --> 02:02:51.039 in a company to put in a mitigation system, because 2233 02:02:51.079 --> 02:02:55.079 everything that I've researched, there are so many different kinds. 2234 02:02:55.800 --> 02:02:56.479 And that's right. 2235 02:02:56.520 --> 02:02:59.920 How do I make that decision at what costs? Right? 2236 02:03:01.359 --> 02:03:06.279 Where did they say the raidon was coming from? 2237 02:03:06.000 --> 02:03:06.079 Ye? 2238 02:03:06.319 --> 02:03:09.279 Well, it's my understanding is from the ground I took 2239 02:03:09.319 --> 02:03:10.840 the No. 2240 02:03:11.000 --> 02:03:13.640 I mean where in your home? Where in your home? 2241 02:03:13.800 --> 02:03:18.479 Well, I put the test down in the basement, and 2242 02:03:18.720 --> 02:03:23.279 my basement is like thirteen hundred square feet and it's unfinished, 2243 02:03:23.359 --> 02:03:29.640 so I have the concrete foundation walls. If it's coming 2244 02:03:29.720 --> 02:03:30.960 through there, I don't know. 2245 02:03:33.000 --> 02:03:34.079 What was the score again? 2246 02:03:34.800 --> 02:03:36.640 Twenty five point seven? 2247 02:03:39.399 --> 02:03:44.640 Okay, listen, it's the very Radon is one of the 2248 02:03:44.680 --> 02:03:46.119 easiest things to deal with. 2249 02:03:48.560 --> 02:03:55.159 Okay, know that raidon is the second leading cause of 2250 02:03:55.279 --> 02:03:57.319 lung cancer behind smoking. 2251 02:04:00.760 --> 02:04:05.239 Listen, listen. You can read anything you want and it's 2252 02:04:05.319 --> 02:04:09.760 just not true. Okay, radon is not great, but radon 2253 02:04:09.880 --> 02:04:13.520 is not the radon and black mold go in the 2254 02:04:13.560 --> 02:04:18.159 same category. People over exaggerate and over panic. I'm not 2255 02:04:18.359 --> 02:04:23.399 telling you you want a high score. I'm not telling 2256 02:04:23.399 --> 02:04:25.960 you that, but it's very easy to get rid of, 2257 02:04:27.119 --> 02:04:27.880 very easy. 2258 02:04:29.119 --> 02:04:30.960 Okay. Now, if you're. 2259 02:04:30.800 --> 02:04:34.920 Talking about twenty I wonder if you're talking about twenty 2260 02:04:34.960 --> 02:04:41.800 five what they call pp L Yeah, picocuries, ye, per leader. 2261 02:04:41.960 --> 02:04:45.720 Okay, now listen to this. 2262 02:04:46.720 --> 02:04:53.399 The EPA recommends you start mitigating at four, correct, and 2263 02:04:53.439 --> 02:04:58.880 yours is twenty five. Long term exposure can give you 2264 02:04:59.000 --> 02:05:02.600 a problem. Okay, but that's long term exposure, and you've 2265 02:05:02.640 --> 02:05:06.479 been there a long time, but you haven't Probably the 2266 02:05:06.520 --> 02:05:09.720 score is probably not that high in the living area 2267 02:05:09.800 --> 02:05:13.000 of your home. You're supposed to really take tests around 2268 02:05:13.039 --> 02:05:16.279 your house that Now, if it's do you spend a 2269 02:05:16.359 --> 02:05:17.640 lot of time in that basement? 2270 02:05:18.079 --> 02:05:18.319 No? 2271 02:05:20.520 --> 02:05:21.640 Okay, good. 2272 02:05:21.840 --> 02:05:25.920 So you can't say that you were exposed to twenty 2273 02:05:25.960 --> 02:05:29.399 five pico carries. You can't say that because you haven't 2274 02:05:29.439 --> 02:05:30.159 been down there. 2275 02:05:31.439 --> 02:05:34.600 Well, so down there for various reasons. 2276 02:05:34.680 --> 02:05:36.199 Yeah, I know, live down there, but not. 2277 02:05:37.439 --> 02:05:40.079 Not long term exposure. Look at I'm not telling you 2278 02:05:40.119 --> 02:05:43.159 to keep it that way. All you need is ventilation 2279 02:05:43.359 --> 02:05:45.119 to get rid of raid on. That's all you need. 2280 02:05:45.479 --> 02:05:48.640 You don't need filtering, You don't need anything else. You 2281 02:05:48.680 --> 02:05:53.000 simply need a ventilation system. Now, any good engineer can 2282 02:05:53.039 --> 02:05:56.000 help you with raidon. You can call it, you can 2283 02:05:56.039 --> 02:05:59.760 call also. Let me think, Let me think who I 2284 02:05:59.760 --> 02:06:02.960 can call? I wonder if rock over at rock you 2285 02:06:03.000 --> 02:06:06.960 know what? I want you to hold on a second, Kashina. 2286 02:06:07.880 --> 02:06:10.479 It's let's see if we can get a quick call 2287 02:06:10.520 --> 02:06:17.119 into rock over at Rocky Mountain. What do I want 2288 02:06:17.159 --> 02:06:21.079 to not rock American Restoration? Yeah, hey, amrest two four 2289 02:06:21.159 --> 02:06:22.000 seven dot com. 2290 02:06:22.560 --> 02:06:23.079 I had that. 2291 02:06:24.680 --> 02:06:24.960 I do. 2292 02:06:25.159 --> 02:06:26.720 Hold on, let me take this break. 2293 02:06:26.439 --> 02:06:34.920 Hold on, Chris, hold on, we'll come right back to you. 2294 02:06:34.920 --> 02:06:38.239 Go with a sure thing Denver's best roofer Excel Roofing 2295 02:06:38.319 --> 02:06:40.960 dot com. You don't pay a cent until you're content. 2296 02:06:44.319 --> 02:06:47.520 Time for an insurance check up free, no obligation. In comparison, 2297 02:06:47.640 --> 02:06:51.159 call Compass Insurance paying too much your coverage at dozens 2298 02:06:51.199 --> 02:06:53.960 of insurance companies find out now three oh three seven 2299 02:06:54.039 --> 02:06:56.880 seven to one help. You'll think you're his only customer 2300 02:06:56.880 --> 02:06:59.159 when you choose Frank durand the real estate Man dot 2301 02:06:59.159 --> 02:07:02.520 com to list your home with Remax Alliance three oh 2302 02:07:02.520 --> 02:07:04.439 three nine two zero sixteen twenty two. 2303 02:07:06.920 --> 02:07:08.920 They don't know. They don't know when to give up 2304 02:07:08.960 --> 02:07:10.479 and when to let a job out. 2305 02:07:13.039 --> 02:07:16.359 Hi, Tom Martino, you're a troubleshooter. I got good news 2306 02:07:16.359 --> 02:07:18.920 for you, Chris. I looked up a company I used 2307 02:07:18.920 --> 02:07:22.319 to know, and they're really good. They're still in business, 2308 02:07:22.960 --> 02:07:26.800 they have phenomenal reviews. They're not too large, they're not 2309 02:07:26.920 --> 02:07:28.279 too small. They're good people. 2310 02:07:28.760 --> 02:07:30.399 You ready, yep. 2311 02:07:31.960 --> 02:07:39.119 Apex Radon, Apex Apex. They're not on my referral list. Now, 2312 02:07:39.199 --> 02:07:42.560 don't that. Don't let that be a bad reflection on them. 2313 02:07:42.640 --> 02:07:45.119 I'm just saying that they're they're not on my referral list. 2314 02:07:45.119 --> 02:07:47.199 We don't have anyone on a referral list right now 2315 02:07:47.520 --> 02:07:54.680 for that. But Apex rate On here's the number seven 2316 02:07:54.760 --> 02:08:03.039 to zero five four, seven eighty two fifty three. They 2317 02:08:03.079 --> 02:08:09.560 have very simple effective ventilation systems. Now, just to give 2318 02:08:09.560 --> 02:08:12.479 you an idea of this company, they have eight hundred 2319 02:08:12.600 --> 02:08:13.720 five star reviews. 2320 02:08:14.319 --> 02:08:17.960 Wow, yeah, eight hundred of them. 2321 02:08:18.279 --> 02:08:21.359 Did you have a radar mitigation company set up the 2322 02:08:21.439 --> 02:08:22.720 detection in your basement? 2323 02:08:24.079 --> 02:08:24.119 No? 2324 02:08:24.399 --> 02:08:27.720 The Colorado Public Health Department sent me one of those 2325 02:08:27.840 --> 02:08:31.720 charcoal tests and then I sent it away to Alpha 2326 02:08:31.840 --> 02:08:37.199 somebody and it came back at twenty five points. 2327 02:08:37.239 --> 02:08:37.920 So okay. 2328 02:08:38.039 --> 02:08:40.840 The reason I ask because sometimes I like, well, I 2329 02:08:40.880 --> 02:08:43.199 had that when I tried to sell my house, and 2330 02:08:43.239 --> 02:08:47.119 the people that did the detection also did the mitigation, 2331 02:08:47.640 --> 02:08:49.079 so I was going to suggest to get a bid 2332 02:08:49.079 --> 02:08:51.359 from them as well. 2333 02:08:51.560 --> 02:08:54.920 Now I understand, Tom, you made a point, a really 2334 02:08:54.960 --> 02:09:02.000 good point about basement versus living area and the directions. 2335 02:09:02.079 --> 02:09:05.840 Everything that I have read just said, whatever it is, 2336 02:09:06.000 --> 02:09:09.680 wherever you put it, that's it. But it makes sense 2337 02:09:10.119 --> 02:09:14.640 because I keep my basement closed off, and I'm thinking 2338 02:09:15.079 --> 02:09:19.159 I should take it in my first floor family room 2339 02:09:19.560 --> 02:09:20.119 as well. 2340 02:09:20.520 --> 02:09:23.359 Of course you should, of course you should. That's the 2341 02:09:23.399 --> 02:09:26.880 same with mold spores as well. You know, you can 2342 02:09:26.920 --> 02:09:29.000 go to the worst part of the house, but if 2343 02:09:29.039 --> 02:09:30.560 you don't live in that worst part of the house 2344 02:09:30.600 --> 02:09:33.479 all the time, it's a matter of aggregating where you 2345 02:09:33.560 --> 02:09:37.640 live and how long you live. I mean, but that 2346 02:09:37.720 --> 02:09:41.239 doesn't mean you should have twenty five in the basement either. 2347 02:09:41.560 --> 02:09:45.399 That is not good, right, right, Okay, But. 2348 02:09:45.399 --> 02:09:48.640 You would be surprised, you would be surprised how simple 2349 02:09:48.760 --> 02:09:51.880 it is, how truly simple it is to get rid 2350 02:09:51.920 --> 02:09:52.119 of it. 2351 02:09:52.760 --> 02:09:55.479 Well, what's prompted me to call was not only the 2352 02:09:55.560 --> 02:10:00.000 high number, but in recent years, I've noticed these mitigations 2353 02:10:00.279 --> 02:10:04.640 systems going up in my neighborhood and I'm going, why 2354 02:10:04.640 --> 02:10:08.560 does everybody have this? And I don't, So that is 2355 02:10:08.600 --> 02:10:11.439 what really prompted me, and. 2356 02:10:14.000 --> 02:10:16.520 I well, I'm glad you called issues. 2357 02:10:18.640 --> 02:10:22.760 Yeah, and listen, I don't think personally that if you 2358 02:10:22.760 --> 02:10:25.840 were then living there twenty years with twenty five in 2359 02:10:25.840 --> 02:10:29.800 the basement, that you've had enough long term exposure raid 2360 02:10:29.880 --> 02:10:32.319 on gas. You have to have a lot of exposure, 2361 02:10:32.800 --> 02:10:35.960 way more than you may think. Okay, And I'm not 2362 02:10:36.079 --> 02:10:40.960 saying I'm not saying that people are falsely alarmed. You 2363 02:10:41.039 --> 02:10:45.840 should be concerned about your health. You should be concerned about. 2364 02:10:45.760 --> 02:10:46.720 What you're breathing. 2365 02:10:47.159 --> 02:10:50.680 But as I said, black mold and radon are two 2366 02:10:50.800 --> 02:10:54.479 areas where I believe a lot of Charlatans make money 2367 02:10:54.800 --> 02:10:59.079 by scaring people. The third one is water. And I'm 2368 02:10:59.079 --> 02:11:01.760 not saying you shouldn't be concerned about water. You should be, 2369 02:11:02.119 --> 02:11:04.399 but there are many people in the business that don't 2370 02:11:04.439 --> 02:11:06.720 know what the hell they're doing. So you have people 2371 02:11:06.800 --> 02:11:09.880 doing water, you have people doing raid on, and you 2372 02:11:09.880 --> 02:11:14.560 have people doing black mold, and they're all used for moneymakers, 2373 02:11:14.720 --> 02:11:17.119 many times by people who don't know what they're doing. 2374 02:11:18.359 --> 02:11:23.800 So Chris, you will like APEX very elegant, small, simple 2375 02:11:23.920 --> 02:11:26.920 systems that get rid of rate on and they even 2376 02:11:26.960 --> 02:11:29.680 have a guarantee to get you below three. 2377 02:11:29.479 --> 02:11:31.600 Point nine excellent. 2378 02:11:31.640 --> 02:11:33.199 Thank you for your help today. 2379 02:11:34.279 --> 02:11:36.640 No problem, Chris, Thank you for calling three oh three 2380 02:11:36.720 --> 02:11:39.520 seven one three eight two five five more coming right up. 2381 02:11:39.720 --> 02:11:42.960 Go with a sure thing Denver's best roofer Excel Roofing 2382 02:11:43.079 --> 02:11:45.720 dot com. You don't pay a cent until you're content. 2383 02:11:49.079 --> 02:11:52.279 Time for an insurance checkup free, no obligation. In comparison, 2384 02:11:52.399 --> 02:11:55.920 call Compass Insurance. Paying too much your coverage at dozens 2385 02:11:55.960 --> 02:11:58.720 of insurance companies find out now three oh three seven 2386 02:11:58.800 --> 02:12:01.640 seven to one help. You'll think you're his only customer 2387 02:12:01.640 --> 02:12:03.920 when you choose Frank durand the real estate Man dot 2388 02:12:03.920 --> 02:12:07.279 com to list your home with Remax Alliance three oh 2389 02:12:07.279 --> 02:12:12.920 three nine two zero sixteen twenty two. Hi Tom Martino, 2390 02:12:13.000 --> 02:12:18.000 you're a troubleshooter. You know something is just pissing me off, 2391 02:12:18.000 --> 02:12:20.039 and I have to I have to talk about it. 2392 02:12:20.319 --> 02:12:21.880 It's it's really pissing me off. 2393 02:12:23.399 --> 02:12:28.640 Harvard and some other universities that did a study and 2394 02:12:28.760 --> 02:12:33.600 doctors are sounding an alarm over a massive spike in 2395 02:12:33.760 --> 02:12:37.199 Americans dropping dead from unexpected heart attacks. 2396 02:12:37.600 --> 02:12:40.119 Now listen to this. This is a true story. 2397 02:12:40.880 --> 02:12:45.199 Researchers at Mass General and a Harvard affiliated a Harvard 2398 02:12:45.199 --> 02:12:50.640 affiliated hospital found that heart attacks in young people forty 2399 02:12:50.640 --> 02:12:54.680 and under have increased dramatically in the years. 2400 02:12:54.399 --> 02:12:56.000 Following the COVID pandemic. 2401 02:12:56.720 --> 02:12:59.279 They are not not one of them has ever mentioned 2402 02:12:59.319 --> 02:13:04.640 the vaccine as possibly being contributing. Every alternative doctor I've 2403 02:13:04.680 --> 02:13:08.319 known during the vaccineses craze when they were requiring vaccines 2404 02:13:08.359 --> 02:13:12.520 saying we're gonna have untold problems with the effects of 2405 02:13:12.560 --> 02:13:16.680 the vaccine. Now I'm not saying this is part of 2406 02:13:16.720 --> 02:13:19.920 that effect of the vaccine, but I'm saying it can't 2407 02:13:19.920 --> 02:13:23.479 be discounted for God's sakes, and they don't even mention 2408 02:13:23.600 --> 02:13:30.600 it in this study. Now listen, folks, young people are 2409 02:13:30.760 --> 02:13:36.840 dropping dead with heart attacks totally unexplained, and if in 2410 02:13:37.079 --> 02:13:39.119 every single. 2411 02:13:39.079 --> 02:13:44.640 Case they have had the vaccine in every single case. 2412 02:13:44.640 --> 02:13:46.319 Yeah, Tom, I mean, all you have to do is 2413 02:13:46.359 --> 02:13:51.640 look up the connection between the chinavirus vaccine and myocarditis 2414 02:13:51.680 --> 02:13:55.079 and you will see kids like young teenage kids who 2415 02:13:55.119 --> 02:13:58.199 are athletes dropping dead right there on the football field, 2416 02:13:58.800 --> 02:14:03.039 hockey rink on the track right and heart of heart attacks. 2417 02:14:03.079 --> 02:14:05.720 And I remember, I remember we were talking about it 2418 02:14:05.760 --> 02:14:09.199 on the show. We're threatened by Facebook and everyone else 2419 02:14:09.279 --> 02:14:12.560 because we were labeled as false information. Do you know 2420 02:14:12.600 --> 02:14:15.199 why I was labeled for false information? One time they 2421 02:14:15.199 --> 02:14:19.199 took our our Facebook down. Because here's why I swear 2422 02:14:19.239 --> 02:14:23.880 to God. I swear to God. During the pandemic, I said, 2423 02:14:24.880 --> 02:14:30.600 we must not negate or we must not discount the 2424 02:14:30.720 --> 02:14:31.840 value of. 2425 02:14:31.800 --> 02:14:33.479 A strong immune system. 2426 02:14:35.119 --> 02:14:35.399 On you. 2427 02:14:35.560 --> 02:14:39.079 I swear to God. I said, and here are. 2428 02:14:39.039 --> 02:14:46.079 Some things that conventionally and traditionally have strengthened immunity. Talked 2429 02:14:46.079 --> 02:14:51.760 about zinc, courstin, vitamin C. I've talked about all kinds 2430 02:14:51.760 --> 02:14:58.119 of things that boost the immune system. Not against covid, 2431 02:14:58.199 --> 02:15:01.399 not against this, not against that, but in general, give 2432 02:15:01.439 --> 02:15:06.960 you a boosted immune system. I talked about it, and 2433 02:15:07.399 --> 02:15:11.119 Facebook labeled us, and they they took that part of 2434 02:15:11.159 --> 02:15:16.199 our of our live feed and and and labeled it 2435 02:15:16.399 --> 02:15:17.279 false news. 2436 02:15:18.319 --> 02:15:19.079 Are not false. 2437 02:15:19.119 --> 02:15:24.960 But because I was saying you, I didn't say do 2438 02:15:25.079 --> 02:15:26.600 it instead of the vaccine. 2439 02:15:26.960 --> 02:15:29.279 I didn't say it will prevent covid. 2440 02:15:29.439 --> 02:15:34.600 I said, we cannot discount the value and importance of 2441 02:15:34.680 --> 02:15:39.000 a strong immune system, and that was false information. 2442 02:15:39.560 --> 02:15:43.960 Yeah, I mean, it's this Luciferian conspiracy that we've been 2443 02:15:44.000 --> 02:15:47.199 experiencing for the past five years, the likes of which 2444 02:15:47.199 --> 02:15:50.520 we've never had, nor had we even imagined encountering something 2445 02:15:50.560 --> 02:15:52.239 like this in the United States of America. 2446 02:15:52.720 --> 02:15:54.840 I mean, it's or William literally. 2447 02:15:54.840 --> 02:15:58.199 But here's what's weird. It's still going on. No one 2448 02:15:58.319 --> 02:15:59.319 is citing. 2449 02:15:58.960 --> 02:16:02.920 The virus or the excuse me, the vaccine for all 2450 02:16:02.960 --> 02:16:05.680 of these weird effects we're having. Do you know people 2451 02:16:05.760 --> 02:16:10.800 are having episodes of paralysis, people are having strokes, people 2452 02:16:10.840 --> 02:16:11.439 are having. 2453 02:16:11.319 --> 02:16:13.680 Heart attacks at record numbers. 2454 02:16:13.920 --> 02:16:18.479 Our total morbility morbidity numbers went up, not from COVID. 2455 02:16:18.520 --> 02:16:20.680 I'm not talking about from the virus, but I mean 2456 02:16:20.760 --> 02:16:24.840 in general, as a population before COVID and after COVID, 2457 02:16:25.079 --> 02:16:27.000 we have higher morbidity right now. 2458 02:16:27.239 --> 02:16:30.560 And it's all a result, in my opinion, of the vaccine. 2459 02:16:30.720 --> 02:16:32.920 Oh am, I going to be penalized for that now? 2460 02:16:32.920 --> 02:16:35.799 I mean, do they still censor us for saying you're. 2461 02:16:35.639 --> 02:16:39.360 On an extra double secret probation FBI watch list? Now 2462 02:16:40.440 --> 02:16:42.920 you moved up a couple of not No, the. 2463 02:16:42.799 --> 02:16:45.639 Federal government, the FBI is not doing that anymore because 2464 02:16:45.639 --> 02:16:46.879 they have new leadership. 2465 02:16:47.639 --> 02:16:49.879 They have new leadership, but look at the tens of 2466 02:16:49.879 --> 02:16:53.239 thousands of people who are still there right. An organization 2467 02:16:53.399 --> 02:16:56.719 like that has institutional memory that's going to take decades. 2468 02:16:57.000 --> 02:16:59.479 They need to just scrap the entire agency and start 2469 02:16:59.520 --> 02:16:59.920 with a star. 2470 02:17:00.879 --> 02:17:02.479 I think they're doing a good jocks all right. 2471 02:17:02.520 --> 02:17:06.520 Let me remind people Petrolley's big give back in June. 2472 02:17:06.520 --> 02:17:10.040 They're giving away a BMW I eight. In order to qualify, 2473 02:17:10.760 --> 02:17:14.479 you simply have to be a customer or refer someone 2474 02:17:14.479 --> 02:17:15.600 who becomes a customer. 2475 02:17:15.639 --> 02:17:18.000 That's it. That's how you qualify. 2476 02:17:18.000 --> 02:17:20.879 The more people you qualify, the more people you recommend 2477 02:17:21.040 --> 02:17:22.239 that become customers. 2478 02:17:22.760 --> 02:17:25.200 If you refer them, then you get more than one entry. 2479 02:17:25.840 --> 02:17:29.040 Then they also have Hearts and Hammer's roof giveaway, which 2480 02:17:29.079 --> 02:17:31.440 is a free roof for someone in need. You can 2481 02:17:31.479 --> 02:17:36.159 nominate yourself or you can nominate someone in need, So 2482 02:17:36.239 --> 02:17:40.239 go to petmroof dot com for more information. That's their 2483 02:17:40.280 --> 02:17:47.399 website pet for Petrolley pet myroof dot com. That's ingenius 2484 02:17:47.399 --> 02:17:50.920 because in my opinion, petrolleyroofing was a little hard to spell, 2485 02:17:50.959 --> 02:17:56.040 but it's either one Petrolleyroofing dot com or pet myroof 2486 02:17:56.040 --> 02:17:56.479 dot com. 2487 02:17:56.559 --> 02:17:57.639 Let me give you their number. 2488 02:17:57.680 --> 02:18:02.319 In the Springs A Great Roofing Company seven one nine three, 2489 02:18:02.399 --> 02:18:04.559 seven five eighty seven seventy three. 2490 02:18:05.280 --> 02:18:06.319 I'm Tom Martino. 2491 02:18:06.639 --> 02:18:08.959 You can always reach us at three ZHO three Martino 2492 02:18:09.559 --> 02:18:11.879 and uh that's where you can get help twenty four 2493 02:18:11.879 --> 02:18:14.280 to seven. Just leave your number, we'll get back to 2494 02:18:14.280 --> 02:18:16.360 you and you'll be on the next show. Save all 2495 02:18:16.399 --> 02:18:17.600 your problems for me.