Speaker 1: Yeah, ripped up bad news, didn't need advice.
Speaker 2: Who you don't have to.
Speaker 3: Come running just as.
Speaker 4: Fast as we can.
Speaker 3: Shoe Shooter's gonna help come.
Speaker 5: This is the Troubleshooter Show. No Tom Martine, Hey.
Speaker 6: Hey, hey, I'm here solving problems, answering questions, taking complaints,
Speaker 6: and making your life just a little easier. Now, I'm
Speaker 6: sure I have Mark on he just what's up? Just
Speaker 6: texted me? Mark? Did you ask about your video in
Speaker 6: the studio?
Speaker 7: Uh?
Speaker 8: No, I just didn't see any video at all.
Speaker 6: Do you see it now?
Speaker 7: Oh?
Speaker 6: I didn't start it. Oh my god, that would experin
Speaker 6: You're right, Mark, Mark. No jokes, Oh, you can't do
Speaker 6: Biden jokes anymore because he's not in office. No, so
Speaker 6: do a Trump joke on me. I'll be I wouldn't
Speaker 6: mind being called as smart as Trump. Gosh does he use?
Speaker 6: He's the new poker player when it comes to tariffs,
Speaker 6: isn't he?
Speaker 8: Oh you see how we handled Columbia?
Speaker 6: Wow? Oh my god? Did did did they did they
Speaker 6: like turn? Did they turn?
Speaker 9: Or what?
Speaker 2: Oh?
Speaker 6: By the way, guys, we are streaming now. I apologize
Speaker 6: for everyone. We are streaming now. No panics. Three oh three,
Speaker 6: seven one three talks seven one three two five five
Speaker 6: That was my bad and Mark, you're right, man, Holy crap.
Speaker 8: It was like it was like, uh, it was instant.
Speaker 4: He's like twenty five percent. We're gonna kill all your visas.
Speaker 4: You're not gonna be able to travel. We're gonna screw
Speaker 4: with your embassy. And that's right now. Next week we're
Speaker 4: gonna do more.
Speaker 6: Anyway, let's uh, let's.
Speaker 4: Know, you forget really quick. People do forget how powerful
Speaker 4: we are as a nation. Everybody else depends on us.
Speaker 4: We have all the power right here in the good
Speaker 4: old USA.
Speaker 6: Well, we have all the consumers. I mean, we have
Speaker 6: most of the consuming public basically, even though other countries
Speaker 6: have billions of people.
Speaker 10: Do you know how many overseas bases we have, Tom.
Speaker 6: How many?
Speaker 11: About eight hundred?
Speaker 6: Really? Wow? By the way, today I have water pros
Speaker 6: with me. And he seemed a little pensive, a little
Speaker 6: pista uffing. He says, you know, Tom, here's what he
Speaker 6: said to me. Do you know how like you get
Speaker 6: upset when just the same scams happen over and over
Speaker 6: and people are like getting ripped. He said, I'm kind
Speaker 6: of like that. I'm just sick and tired of it.
Speaker 6: And what he's sick and tired of are forever chemicals
Speaker 6: in water. And we're going to talk about that coming up.
Speaker 6: But I think I summed that up, Paul. If you
Speaker 6: had to say yes or no, absolutely correct. You're pissed off.
Speaker 11: It's been going on for fifty years and it's been
Speaker 11: one of the biggest cover ups in society today.
Speaker 6: I know, you know what. It's funny how how we
Speaker 6: pay so much attention, like I said, too, eating organic
Speaker 6: stuff and now cage free chickens and beef and no
Speaker 6: antibiotics and that's all good, but then we ignore water. Hey, Tim,
Speaker 6: what's going on in your life? Tim? Let me let
Speaker 6: me get right to the callers as usual? Three oh
Speaker 6: three seven one three talk seven one three A two
Speaker 6: five five Major Mark Major at the mothership along with
Speaker 6: deputy Doc. I heard who else is in? What other
Speaker 6: deputies are there?
Speaker 7: No?
Speaker 8: No, I'm at home, brother.
Speaker 10: I'm here. Tom.
Speaker 6: Oh you are okay? Well, somebody turn on a camera
Speaker 6: and we'll bring other people in. Mark if you want
Speaker 6: to turn on the camera anyway. So, Tim, what's going
Speaker 6: on with home Depot?
Speaker 7: Well, good morning, Tom, Hey, listening to you for forty
Speaker 7: five years and the first time I've called thank you,
Speaker 7: not too bad.
Speaker 6: Thank you. I hope you can listen to another forty
Speaker 6: five We'll see.
Speaker 7: You and me bo. Hey. So I've got a nightmare
Speaker 7: going on. I purchased a trader at home depot on
Speaker 7: December fourth. I canceled the order because I found a
Speaker 7: better deal on the fifth. No big deal, it was
Speaker 7: all online. I canceled it. A little bit of a
Speaker 7: nightmare on the delivery stuff, but all said and done,
Speaker 7: and yeah, he asked me the questions.
Speaker 12: But I get you.
Speaker 6: You ordered and canceled. So when was it canceled?
Speaker 7: It was canceled the next day, twelve five?
Speaker 6: Okay, so what's going on man?
Speaker 7: So you know, everything was delivered, all fine and dandy.
Speaker 7: They could not cancel it. It had to be delivered.
Speaker 7: Once it was delivered, then they had to set up
Speaker 7: a pick up. That was another twenty day nightmaret. No biggie, Okay,
Speaker 7: I got mad and all said and done.
Speaker 6: Oh wait, so you did you did take delivery? You
Speaker 6: did take delivery.
Speaker 7: Yeah. I was forced to take delivery because it was
Speaker 7: all in motion. But that didn't happen until about the.
Speaker 6: Ten final Oh, so it didn't even come until twelve ten.
Speaker 7: Right, and then they came and picked it up finally
Speaker 7: on the thirtieth of December, and that's when the refund
Speaker 7: was initiated. Well, because they initiated the refund, PayPal never
Speaker 7: did get the refund. I called PayPal. They said, well,
Speaker 7: that's home Depot. They've got to give you the refund.
Speaker 7: I called home Depot. We don't we issued that refund.
Speaker 7: They said, well, do you ever receie.
Speaker 6: Now you paid? You paid through PayPal, yes, sir, and
Speaker 6: pay and so normally the way it works, normally the
Speaker 6: way it works if you pay through PayPal, they refund
Speaker 6: through PayPal normally.
Speaker 7: Yep.
Speaker 6: So what went wrong?
Speaker 7: Man? But it just just all went wrong. I can't
Speaker 7: get my money back.
Speaker 6: There's like, here's what I want to know. This is important.
Speaker 6: This is important. Does home depots say that you are
Speaker 6: entitled to a refund, that's the first thing.
Speaker 7: Yes, And I've got a money trail. Okay, they gave me.
Speaker 6: Listen, I don't care about that. One question. They acknowledge
Speaker 6: you do a refund, so that's good. Number Two. Do
Speaker 6: they acknowledge that they sent a refund through PayPal?
Speaker 7: Yes?
Speaker 6: They sent a refund to your PayPal account. Yes, Now
Speaker 6: if you go in and check your PayPal account.
Speaker 7: Yeah, I'll pause right there. They they acknowledged to me
Speaker 7: they sent it. They gave me paper that they sent it,
Speaker 7: and that's all I've got in PayPal saying we don't
Speaker 7: have nothing.
Speaker 6: Did they say they sent it to your PayPal account?
Speaker 7: Yes, they did, they said they.
Speaker 6: Okay, so you pay Pal, I'm going to ask again, Tim.
Speaker 6: They specifically said, they sent the refund to your PayPal account, correct,
Speaker 6: but your PayPal account is not showing a credit.
Speaker 7: Correct.
Speaker 6: Okay. Now PayPal says.
Speaker 12: What.
Speaker 7: So the PayPal is only showing the transaction, and so.
Speaker 6: I said, got it?
Speaker 7: Dispute the dispute when.
Speaker 6: It shows the payment but not the refund.
Speaker 7: Right, And so they declined it. I escalated and I said,
Speaker 7: to you guys are saying, okay, great transaction, that's fine
Speaker 7: and dandy, but I need my refund, when they're like nope, okay.
Speaker 7: So then I called Home Depot back on Friday and
Speaker 7: I'm like, I don't understand. I go, did they call
Speaker 7: you you?
Speaker 6: But before you go on, here's what I want to
Speaker 6: know is PayPal normally with a friendly transaction where a
Speaker 6: credit or refund is issued. They don't dispute the charge.
Speaker 6: But before I understand why you did it, here's my question.
Speaker 6: Does PayPal say they've gotten nothing from home Depot?
Speaker 7: That's correct, that's what they say. Okay, all right, And
Speaker 7: so when I when I initiated my dispute, they said
Speaker 7: they got a hold of home Depot. I called home
Speaker 7: Depot and they said, we don't have no record of
Speaker 7: a PayPal even contacting us.
Speaker 6: How do you fund your PayPal account?
Speaker 7: Well, there's two ways that you can fund it through
Speaker 7: your credit card. You can fund it through your bank account,
Speaker 7: or you can fund it through PayPal credit. And that's
Speaker 7: what this was.
Speaker 6: How did you fund it.
Speaker 7: Through PayPal credit?
Speaker 6: Okay? So PayPal credit shows you, oh, how much.
Speaker 7: Sixteen eighty four one six and eighty four dollars?
Speaker 6: Okay? Do you have anyone you can talk to a PayPal.
Speaker 7: No, it's a it's a different it's it seems like
Speaker 7: it's an offshore, and so I get somebody different each time.
Speaker 6: Yeah, and nobody's listening to you. Here's where I believe,
Speaker 6: Here's where I believe the mistake is. Here is where
Speaker 6: I believe the mistake is with home Depot. These people
Speaker 6: do not know how to credit PayPal. I'll guarantee it
Speaker 6: because PayPal would have no reason not to just wipe
Speaker 6: it out. They would have no reason. They don't care.
Speaker 6: Now PayPal is a wrinkle. I don't like PayPal. Sucks. PayPal,
Speaker 6: what was supposed to make payments better is the worst.
Speaker 6: It adds another layer of red tape. It is the
Speaker 6: worst it is. But I don't believe home Depot issued
Speaker 6: a credit properly. You said they sent you a bunch
Speaker 6: of stuff. What did they send you?
Speaker 7: They just sent me a receipt that shows and let
Speaker 7: me I should have prefaced by saying in that first
Speaker 7: transaction that I did, it was the grill and a cover.
Speaker 7: The cover was at the store. They refunded that right away.
Speaker 7: I've got that receipt. It shows that the one hundred
Speaker 7: and fifty one bucks. But then because it's the order
Speaker 7: of an off site order of the grill, that's what's
Speaker 7: in hiccup right now. So they sent me that paper trail.
Speaker 7: I see it. You can view it on the receipt.
Speaker 7: And then right there they've got refund PayPal and that's it.
Speaker 7: And a transaction ID PayPal does not.
Speaker 8: So if you give that transaction ID to PayPal, what
Speaker 8: do they say?
Speaker 7: I gave it to them, I inserted it. You know
Speaker 7: where you create that that appeal and they still denied it.
Speaker 7: They said the transaction looked good, and they only it
Speaker 7: was good.
Speaker 6: It was good. Disputing is not the way to go.
Speaker 6: Hold on a second, I'll have.
Speaker 4: I'm saying on the refund one where you have something
Speaker 4: showing they refunded it to PayPal. Did you give them
Speaker 4: that transaction number?
Speaker 7: Yes, sir?
Speaker 8: And what they say?
Speaker 7: And they they said, we don't have that.
Speaker 6: Okay, all right, hold on, I have some ideas. Three
Speaker 6: oh three seven one three talk seven one three eight
Speaker 6: two five five Frank durand the real estate man does
Speaker 6: market valuations of your home to tell you what it
Speaker 6: will sell for, what you will net, what you can buy,
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Speaker 6: a complementary service from the one and only Frank Duran,
Speaker 6: the real estate Man dot com three oh three nine
Speaker 6: two zero sixteen twenty two. I'm Tom Martino, your troubleshooter.
Speaker 6: Three oh three seven one three talk seven one three
Speaker 6: eight two five five. Does anyone have any ideas? By
Speaker 6: the way, you can always text me. You know, I
Speaker 6: have an exclusive text line that comes right to my
Speaker 6: cell phone seven four seven nine nine nine fifty two
Speaker 6: eighty seven four seven nine nine nine fifty two eighty.
Speaker 6: You can text me there about anything about the show,
Speaker 6: any consumer problem, any personal problems you're having. You know
Speaker 6: that you need input and my financial advicement firm i'l
Speaker 6: if you have questions about that or need help or
Speaker 6: want to talk to me about that, we can do that.
Speaker 6: So it's really an all purpose text line seven four
Speaker 6: seven nine nine nine fifty two eighty. Mark, what suggestions, man,
Speaker 6: do you have for this PayPal? I think it's home
Speaker 6: deposts problem, but I'm not positive. I just think it is. Now.
Speaker 6: The first refund went through for that partial refund when
Speaker 6: he returned something, but the second one didn't. Do you
Speaker 6: have any ideas, Mark?
Speaker 4: Well, how long does it take for them to receive
Speaker 4: that item back? First of all, I don't know how
Speaker 4: the timeframe was. So they came out, they picked it up,
Speaker 4: they receive it. Then I assume at that point they
Speaker 4: go ahead and issue the refund and then from that point,
Speaker 4: from what I can find, it can take anywhere from
Speaker 4: one to seven days.
Speaker 8: So what is the timeframe of when they.
Speaker 6: Picked it up?
Speaker 9: Do you?
Speaker 13: Guys?
Speaker 7: Yeah?
Speaker 14: I think Marcus got a really good point. They're going
Speaker 14: to process the refund. I mean, they're going to process
Speaker 14: the return, look to see if anything is missing.
Speaker 8: But what I would do?
Speaker 14: The first thing I would do, and if you, if
Speaker 14: you assign this case to me, my first step would
Speaker 14: be to actually call the store manager that the nearest
Speaker 14: home depot. Actually I would I think our callers should
Speaker 14: show up over there with all his paperwork and say, look,
Speaker 14: this can't be the first time you've heard of a
Speaker 14: problem like that. What do you typically do?
Speaker 11: You guys got it back.
Speaker 14: Here's the receiving report, here's the acknowledgment that I'm doing refund?
Speaker 8: Where is it?
Speaker 14: Can you help me out with this? That manager probably
Speaker 14: deals with us all the time.
Speaker 15: I like his idea.
Speaker 8: Can I go?
Speaker 4: I'd reach out to the district office, not the notest
Speaker 4: store manager.
Speaker 14: Yeah, read, that's a really good way to escalate.
Speaker 6: Let's let's have Deputy D help you out.
Speaker 7: Bro Okay, Okay, yeah, no, that sounds good because this
Speaker 7: is an online so it has nothing to do with
Speaker 7: the store, which was my son lives down on the
Speaker 7: Springs in which.
Speaker 6: I ordered for and that's so online, so there is
Speaker 6: no particular store that's right.
Speaker 7: And I'm like, I said, you you always say follow
Speaker 7: the money, right, and I get the trail and I
Speaker 7: see the once they picked it up, that was kind
Speaker 7: of infuriating on how long it took them to pick
Speaker 7: it up. But on December thirtieth, when they picked it up,
Speaker 7: that refund was initiated. I'm looking at their money trail
Speaker 7: in front of me at one o three PM, says refund.
Speaker 7: It's got looks like what would be my account and
Speaker 7: a transaction number and minus the sixteen eighty two oh three.
Speaker 6: I don't, okay from what I'm I'm seeing and from
Speaker 6: what I'm seeing with PayPal, listen with PayPal credit. Here's
Speaker 6: what I'm seeing that the timeline normally for a refund
Speaker 6: is five to ten days for normal refunds to show up.
Speaker 6: But when you add on top of that that you
Speaker 6: you basically got a loan from PayPal. So here's what
Speaker 6: has to happen. The credit has to come on five
Speaker 6: to ten days. That credit then is sent to the
Speaker 6: credit department, not to your normal PayPal account. They have
Speaker 6: to process it and literally cancel what is like a loan,
Speaker 6: which adds another twenty days, so that would be a month. Now,
Speaker 6: I'm not saying they're doing it, by the way, and
Speaker 6: I'm not saying sit tight. We're still going to look
Speaker 6: into it. But when you have PayPal credit on top
Speaker 6: of a refund, the refund goes to your PayPal account,
Speaker 6: which is sent to PayPal credit. PayPal credit cancels that loan.
Speaker 8: Well has a second too.
Speaker 4: I mean, the whole started this though, was when Trager
Speaker 4: receives that grill back or that smoker back. So I
Speaker 4: don't know how long it takes for Tregay, Okay, we got.
Speaker 6: Wait wait wait, I'm sorry, was I mistaken he didn't
Speaker 6: buy a trailer. I thought he said trailer. I'm sorry, Tragger, grill,
Speaker 6: what smoker? Okay, okay, well it does matter, so so
Speaker 6: same thing. I mean, yeah, so okay, what do you think?
Speaker 6: Then we wait a little No, we give it to
Speaker 6: Deputy D. But D keep in mind it could be
Speaker 6: a thirty day process anyway. But the fact the thing
Speaker 6: that bothers me. Is that they say they don't even
Speaker 6: see any adviceive credit. What were you going to say?
Speaker 7: I just wanted to tell you that when I told
Speaker 7: you I changed my mind. I went to as Oh,
Speaker 7: by the way, did it really good? Because I ordered
Speaker 7: the grill we received it it was too small?
Speaker 6: Yeah, but that has nothing to do with anything, and
Speaker 6: that has nothing to do.
Speaker 7: I know, sir. But when when I anseled that the
Speaker 7: refund came through PayPal immediately, that within five.
Speaker 8: Minutes because you returned it to the store.
Speaker 7: Bro Okay, fair enough, Yeah, fair enough?
Speaker 6: Hey Tim, Tim, don't ever call me sir again, ma'am. No,
Speaker 6: call me your highness, Hey Tim. We're going to put
Speaker 6: it through to Deputy d hold on, all right, Bro.
Speaker 6: Joseph wants to know about collecting a settlement or an issue.
Speaker 6: Hey Joseph, I'm going to take you after the break,
Speaker 6: but I need to know something. What's the settlement we're
Speaker 6: talking about? Is this something from a lawsuit or watch?
Speaker 6: Just explain the settlement first.
Speaker 13: Okay, it was I was in a car accident back
Speaker 13: in twenty one two of December. Oh settled, It had
Speaker 13: settled ten months ago, and the settlement was supposed to
Speaker 13: go to my bad child support.
Speaker 6: Wait wait, wait, and it was settled ten months ago.
Speaker 6: Did you have an attorney?
Speaker 7: Yes?
Speaker 6: And what is your attorney saying? The money? Where's the money?
Speaker 13: Hold an attorney? Every time I called them, they never
Speaker 13: returned my call.
Speaker 6: So wait a minute, let me get this straight. Joe,
Speaker 6: you've never seen the money and they said it was
Speaker 6: settled ten months ago. How much money did you have coming?
Speaker 6: Tell me about the settlement?
Speaker 13: Twenty two?
Speaker 6: What did he get disconnected?
Speaker 7: Yeah?
Speaker 14: We got cut off from Joe?
Speaker 6: Joe bro did he hang up? Joe? How much money
Speaker 6: was the settlement? How much was the settlement?
Speaker 13: Twenty two.
Speaker 16: Four hundred?
Speaker 13: Okay, three dollars and some change?
Speaker 6: So twenty two four hundred? Basically is that the whole settlement?
Speaker 6: Or you're part of it?
Speaker 13: Settlement three thousand?
Speaker 6: Get them, We have to reassig. I'm not going to
Speaker 6: do this. We need to get a better connection. Three
Speaker 6: O three seven one three eight two five five. I'll
Speaker 6: talk to him after this if he can. If he
Speaker 6: can talk, I don't know if it's our fault or his,
Speaker 6: but I can't hear anything he's saying. I know he
Speaker 6: said something about twenty two four. I don't know if
Speaker 6: that's his share. I don't know if that's the whole settlement.
Speaker 6: I need the whole settlement. What is his share? It's
Speaker 6: in the attorney's trust account. The attorney can be disbarred.
Speaker 6: I also want to get John Fuller on to address this.
Speaker 6: As an attorney expert, he has nothing to do with this.
Speaker 6: Three oh three seven one three A two five five
Speaker 6: eight eight eight. Heating dot Com call him for a
Speaker 6: high efficiency replacements of heating and air. They're great people.
Speaker 6: I'll tell you a little more about him coming up.
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Speaker 6: Heating dot Com. Hey, I'm Tom Martinez, your troubleshooter. Three
Speaker 6: O three seven one three talks seven one three eight
Speaker 6: two five five. All right, let's talk now. I have
Speaker 6: John Fuller as my expert here. He's he's actually our
Speaker 6: accident expert. He really is and has been that for years.
Speaker 6: Also one of the few you can talk to before
Speaker 6: you hire him and ask him about accidents and stuff.
Speaker 6: And then after you hire him, you get you get
Speaker 6: a cell phone number you can call her text John Fuller.
Speaker 6: Joseph is telling us that his accident was settled ten
Speaker 6: months ago, and Joseph, come on up again, and here's
Speaker 6: the problem. So ten months ago you signed all the settlements.
Speaker 6: What was the total settlement and how much was your share?
Speaker 13: The total settlement was forty thousand dollars and my share
Speaker 13: was twenty two thousand, four hundred and fifty three dollars.
Speaker 6: Okay, So basically forty thousand and then your share. And
Speaker 6: obviously there were probably some expenses or whatever. But does
Speaker 6: that does that sound first of all, John Fuller, that
Speaker 6: doesn't sound out of whack, does it? Or does it?
Speaker 17: No, it's possible. It sounds like he has an attorney involved.
Speaker 6: Yeah, So now here's what he says. Here's what he says.
Speaker 6: Since that settlement, he's not hurt anything. That money was
Speaker 6: supposed to be sent to child for his back child
Speaker 6: support and and you know, Joseph that they did not
Speaker 6: get that. Is that correct?
Speaker 13: Correct? I just got off the phone with them this
Speaker 13: morning to again, and.
Speaker 6: You're talking about them meaning the registry it was going
Speaker 6: through or was it going through your wife directly?
Speaker 13: No child support registry?
Speaker 6: Okay, now just you.
Speaker 13: Know, yeah, Colorado child support.
Speaker 17: Okay, So there's a number of issues here. Tom that
Speaker 17: that could be going on, and I don't know the caller,
Speaker 17: and I don't know the caller's attorney, but just speaking
Speaker 17: generically about cases like this, we have certain parties out
Speaker 17: there that have a priority over settlement proceeds. One of
Speaker 17: them is always going to be child support enforcement. Many
Speaker 17: times it's in different states and we have to deal
Speaker 17: with them. Sometimes it's here in Colorado. Sometimes we're able
Speaker 17: to negotiate with them, depending on the circumstances and the
Speaker 17: time frames and all that stuff, and it's a very
Speaker 17: very very slow process. Other times, we have more of
Speaker 17: your statutory type bodies like Medicare and medicate that also
Speaker 17: have a right to get paid back out of the
Speaker 17: proceeds of the settlement, and any competent attorney is going
Speaker 17: to work diligently to get every loose end tied up
Speaker 17: before they actually distribute that money and call it a
Speaker 17: done deal. I can only assume that the process of
Speaker 17: negotiating and dealing with all of these leans and statutory
Speaker 17: and you know, other people that are entitled to have
Speaker 17: their interest concerned or considered and protected, are what's taking
Speaker 17: all this time to get this case worked out and
Speaker 17: finally distributed does that sound like it may?
Speaker 7: Now?
Speaker 17: Do you call her?
Speaker 6: Of course? Total sense? I want to ask a few
Speaker 6: questions to Joe first, Joe, Joe, just wait? Do you
Speaker 6: have a judge? Joe? Do you have a judgment against you?
Speaker 6: From the child support registry or from your wife? Ex wife?
Speaker 13: Uh? I think it is. I'm not sure.
Speaker 6: How much is the total? How much is the total
Speaker 6: bill owed.
Speaker 13: For past thirty one thirty one thousands?
Speaker 7: Oh?
Speaker 6: Oh, this will make a good dent in that. Have
Speaker 6: you been keeping current with the current one? Have you
Speaker 6: been keeping current with the current one?
Speaker 13: Joseph, Yes, I've been trying.
Speaker 6: Okay, I'm sorry, John, go ahead, what were you going
Speaker 6: to say? So?
Speaker 17: Just that amount alone tells me exactly what's going on.
Speaker 17: There's not enough money in the settlement to pay off
Speaker 17: the child support lien, so probably what's happening is they're
Speaker 17: trying to negotiate to allow some of the settlement proceeds
Speaker 17: to go to your collar and some to go to
Speaker 17: the child support enforcement. It's not really relevant whether there's
Speaker 17: been an actual judgment rendered on this time. It's a
Speaker 17: statutory lean the They have a stronger position than even
Speaker 17: a judgment when it comes to money going to this gentleman,
Speaker 17: be it money from tax returns or any other source.
Speaker 17: It's like a ucee see filoce. Okay, that is a
Speaker 17: perfected interest.
Speaker 6: So but let me ask you. It sounds to me
Speaker 6: from what Joe is saying though, that there was no negotiating.
Speaker 6: He already relinquished it and agreed to relinquish it. Now
Speaker 6: that's what I heard, or Joseph, could your attorney be negotiating.
Speaker 7: No.
Speaker 13: They they told me that it was going to my
Speaker 13: child support and I said, fine, I'm good with that
Speaker 13: and everything. But for ten months now, child support hasn't
Speaker 13: seen that money. Every time I called the attorney to
Speaker 13: see what's going on with it, they never returned my
Speaker 13: phone call.
Speaker 6: Okay, that's bad. But Joseph, another quick question. Did the
Speaker 6: child support registry or the mother of your children did
Speaker 6: they put a lien on the lawsuit?
Speaker 17: No, they don't have.
Speaker 13: Yeah, okay, no.
Speaker 6: I understand, John. I'm just curious as to why it's
Speaker 6: and limbo. Go ahead, Johnson, Way, I be there. Yeah,
Speaker 6: I understand that, but sometimes in divorces people get crazy.
Speaker 6: I just wanted to know if there was anything that
Speaker 6: could be hanging it up, John, I want to ask
Speaker 6: you something. This attorney's not returning his freaking call. That
Speaker 6: alone bothers me.
Speaker 17: It others me as well. And I you know, I
Speaker 17: would like to know, not on the air, who this
Speaker 17: attorney is, because you know there are circumstances that would
Speaker 17: help explain that. But I mean I would start communicating
Speaker 17: and writing. I would send a certified letter stating I
Speaker 17: demand an accounting of my case immediately and send it
Speaker 17: to the law firm and get a return receipt and
Speaker 17: everything else. Or just show up and knock on the
Speaker 17: front door and see what's going on. You are always
Speaker 17: in titled. And if none of those efforts really accomplish anything,
Speaker 17: call Attorney Regulation. I mean, they have an entire staff
Speaker 17: that's out there to deal with consumer problems. And I
Speaker 17: promise you if your call is not getting returned, their
Speaker 17: call will. And so that you know those two or
Speaker 17: three different ways, I believe with.
Speaker 6: John, what is the name of that? What is the
Speaker 6: name is that? Is that the Supreme Court Oversight Committee?
Speaker 17: You're talking about Colorado Supreme Court Attorney Regulation Office of
Speaker 17: Attorney Regulation.
Speaker 13: Okay, so my question is this is not here in Colorado.
Speaker 13: My actually it wasn't here in Colorado. It was when
Speaker 13: I was living there.
Speaker 6: Okay, that's burying the lead. Where was it? Where is it?
Speaker 6: Where was it?
Speaker 13: It was in Weatherford, Texas, the attorney's office. The attorney's
Speaker 13: office was in Fort Worth.
Speaker 17: Okay, Well there's there's also a similar office in Texas.
Speaker 17: And if you want to, you know, if you want
Speaker 17: to tell you what, if you want to call my office,
Speaker 17: I'll look up the number for you and give it
Speaker 17: to you. They can give you my office number off
Speaker 17: the air, and I'll be happy to look it up
Speaker 17: for you. And and if I can't give you some guidance,
Speaker 17: but you know, absent and that probably explains it. They're
Speaker 17: sitting here dealing with an out of state out sport
Speaker 17: Lean and there's probably a whole lot going on in
Speaker 17: terms of negotiating and dealing with that. But you're absolutely
Speaker 17: entitled to an answer, and attorney regulation will help you
Speaker 17: get that answer, and I'd be happy to help you
Speaker 17: find the right number.
Speaker 12: All right, I agreed.
Speaker 6: Now, here's John's John Fuller. Here's John Fuller. Here's John
Speaker 6: Fuller's number three oh three five nine seven four five
Speaker 6: zero zero, And Kachina just get his number, so he
Speaker 6: knows John will know who's calling, although anybody can always
Speaker 6: call John for basically any kinds of questions regarding your accidents.
Speaker 6: So that's three, three, five, nine, seven, forty five hundred
Speaker 6: more coming, Hi, Tom Martino, your trouble shooter three oh
Speaker 6: three three talks seven to one three eight, two, five five.
Speaker 6: I got a lot of texts. Since we're toward the
Speaker 6: top of the hour here, let me just ask Paul
Speaker 6: some questions real quick. Paul, I'm gonna put you on camera.
Speaker 6: Don't pick your nose anyway. Truly, we have a lot somebody.
Speaker 6: Let me just go to what I feel are some
Speaker 6: of the basics. What where do p F A, p
Speaker 6: F A S or p fis, What are they? Where?
Speaker 6: Where do they come from?
Speaker 11: Forever chemicals? Uh, they were forever chemicals that were used
Speaker 11: to make teflon or Scotch guard.
Speaker 6: Is it is it that totally that any anything.
Speaker 11: Has a water resistant water repellent?
Speaker 6: But well, did they just dump the are they still?
Speaker 6: Are we still producing new pfas.
Speaker 11: We're still producing new p files. They have up to
Speaker 11: this year to stop.
Speaker 6: But what's happened was so so wait when they when
Speaker 6: they manufacture plastic. Is it the plastic that leeches from
Speaker 6: the product or is it the manufacturing process. I'm not
Speaker 6: clear on it.
Speaker 11: So it was dumped, so a lot of the chemicals
Speaker 11: were buried underground that leached and it went into waterways
Speaker 11: like plastic bottles and stuff plastic bottles, but the actual
Speaker 11: chemical p fischem okay, okay. And then what happened is
Speaker 11: the manufacturers dumped the p FIS chemicals down the drain
Speaker 11: and it can tamine. They did wastewater treatment plants, so
Speaker 11: then the bio solids, right that come from waste treatment
Speaker 11: plants went overspread over the farmland, so we got contamination
Speaker 11: on farm ground, the animals that and.
Speaker 6: Then it got in the water cycle and literally is
Speaker 6: in rain.
Speaker 11: Well exactly, it's all over the world. And then you
Speaker 11: have other nations like China and India that don't care,
Speaker 11: and so you know p FOZ has traveled, you know,
Speaker 11: globally through rainwater.
Speaker 9: Wow.
Speaker 6: So okay, that one other quick question.
Speaker 4: Well, and it's in our it's in our food and
Speaker 4: it doesn't matter what you eat. Well, okay, can we
Speaker 4: ever really get.
Speaker 6: Rid of them?
Speaker 11: No, let me tell you, let me give you now.
Speaker 11: When they first started, they talked about one part per
Speaker 11: billion and one part para billion men Olympic sized swimming pool,
Speaker 11: swimming pool, one drop of the contaminant. That's one part
Speaker 11: per billion. Now they've got it down. They wanted to
Speaker 11: get it down to less than four parts per trillion.
Speaker 9: Now there's well.
Speaker 6: They want to get it down, but is it possible.
Speaker 11: As of right now? There's theories, but it's not possible.
Speaker 6: And that's what what does your system do for pi fas?
Speaker 11: So we remove the pfas because we use the multimedia,
Speaker 11: we use KD fifty five and activated carbon.
Speaker 6: But I want to make this clear. The PIFI removal
Speaker 6: is not reverse osmosis. Two separate processes. So reverse osmosis
Speaker 6: gives you healthy water, but it does not remove people.
Speaker 11: Yes, it does a Ruth PIFAs it does, but.
Speaker 6: Not but you can't do that for the whole house. Okay,
Speaker 6: so you do get it for the drinking water, but
Speaker 6: not the whole house. It would be cost prohibitive. We'll
Speaker 6: talk about this coming back.
Speaker 3: Yeah, ripped.
Speaker 1: News, so you don't have them running sustasis.
Speaker 3: We can show Shooter's gonna help come in.
Speaker 5: This is the Troubleshooter Show. No, Tom Martino.
Speaker 6: Hey, I'm Tom Martino, and I welcome you to the
Speaker 6: only show of it's kind anywhere. We got a lot
Speaker 6: to talk, so let me get to the phones because
Speaker 6: phones always take priority on my show, and then I
Speaker 6: will talk to Paul. We got a lot of text
Speaker 6: on pfas and water. People are finally waking up and realizing.
Speaker 6: One good thing I did learn, by the way, is
Speaker 6: that the reverse osmosis system does take out pfas for
Speaker 6: the drinking water, and it's at the kitchen sink. And
Speaker 6: he sells them for under like eleven hundred bucks, but
Speaker 6: with the best price anywhere. But here's the bottom mine. Though, Listen,
Speaker 6: it would be cost prohibitive to do that for the
Speaker 6: whole house. So we'll talk about getting it out of
Speaker 6: your shower and all that stuff, or if it matters,
Speaker 6: I don't know. I mean, well, we'll talk about it anyway.
Speaker 6: Francis is next. Hi Francis, I'm Tom. What's going on, Francis?
Speaker 6: And I appreciate you holding what's happening.
Speaker 13: Well.
Speaker 18: Purchased Toyota Camra twenty twenty five on December show.
Speaker 6: Okay, though, wow, that those are nice cars.
Speaker 18: Yeah, it is it's a very nice car as long
Speaker 18: as it's working.
Speaker 6: Wow.
Speaker 18: What on what January? Yeah, on January fifteenth, I went
Speaker 18: to remotely start the car. Tried it three times, it
Speaker 18: wouldn't work. Went out to the car, tried to start
Speaker 18: it twice. It finally started, and then the dash was black.
Speaker 18: Nothing work.
Speaker 6: Wait wait wait you mean you mean all the lights
Speaker 6: were black?
Speaker 9: Yeah, and it.
Speaker 6: Doesn't work all the time.
Speaker 18: Well, this was just a new thing. It was you know,
Speaker 18: it had worked before. There was you know, I've had
Speaker 18: a couple of little issues, but no big deal. But
Speaker 18: so I thought it was the liquid crystal. Could it
Speaker 18: have been? It's been freezing cold.
Speaker 6: So yeah, well maybe let.
Speaker 18: Me warm the car up. Let me see if it's
Speaker 18: going to do that. And I drove for like eight miles.
Speaker 18: Of course I can't see anything that's going on, and
Speaker 18: I said, okay, it's not doing anything.
Speaker 13: Go back, look through the book.
Speaker 18: What did I do wrong? And there's a dimmer switch
Speaker 18: on the dash lights that isn't debt. I then get
Speaker 18: on the phone with Colorado Springs Toyota, which is where
Speaker 18: it was purchased, and spent two hours on the phone.
Speaker 18: They have no idea how to affix it. They told
Speaker 18: me all kinds of things to try. Nothing worked. They
Speaker 18: towed it to the nearest Toyota which is here in Pueblo,
Speaker 18: and they did a diagnostic.
Speaker 6: No, wait a minute, wait a minute, which is the
Speaker 6: where do you bought it? In Colorado? I mean in
Speaker 6: the springs right.
Speaker 18: Correct, But it has to be towed to the nearest
Speaker 18: Toyota dealer. It cannot go back.
Speaker 6: I got it, Go ahead, I got it.
Speaker 18: So they did a diagnostic the next day because it
Speaker 18: was late in the day when I got it there
Speaker 18: on the fifteenth. They said it was a compo meter,
Speaker 18: which is basically runs the whole computer system in the
Speaker 18: dash in everything else.
Speaker 6: Call it what do they call it?
Speaker 18: A comple meter? That's what he told me it was called.
Speaker 18: The issue is they can't pull that part off the shelf.
Speaker 18: They don't even have it. They have to make the part.
Speaker 18: It has now been eleven days, I believe.
Speaker 6: Yeah. This control module, this control module is the master
Speaker 6: of everything.
Speaker 18: Yes, okay, from under.
Speaker 6: They say, so right now, if you drive your car.
Speaker 6: Are they saying just drive your car around, we'll call
Speaker 6: you when we find one, or are they saying you
Speaker 6: can't drive? What's the situation.
Speaker 18: It is sitting in their lot. They have stated to
Speaker 18: me emphatically, it cannot be moved. It has to stay.
Speaker 6: Because okay, I just want to say something. We have
Speaker 6: had Mark, I'm lying or I'm dying. It is how
Speaker 6: many times, Mark, come on, we've had a ton of
Speaker 6: a ton of stuff back ordered. What I don't understand
Speaker 6: is she said she didn't say back order. My understanding.
Speaker 6: She was saying, they don't make the part exactly.
Speaker 8: Well, I don't even know what the hell that means.
Speaker 8: Of course, they make the part.
Speaker 6: Wait wait, wait, wait, So what do they say, we
Speaker 6: will never fix your car because we no longer make
Speaker 6: the part. Is that what they're saying.
Speaker 18: All they said was that the part has to be made.
Speaker 18: They don't have a part that they can pull up.
Speaker 6: So here's what normally happens. Here's what normally happens with
Speaker 6: what you call rare parts, parts that are not replaced.
Speaker 6: Often normally they put it into a bin order and
Speaker 6: when they reach a certain number, they manufacture that. That's
Speaker 6: usually what happens. Now is that acceptable or not? I
Speaker 6: don't think so. But that's what they do for cost
Speaker 6: of you know, just and because no one does the
Speaker 6: one ups, you know, and so when do they say
Speaker 6: that would be done?
Speaker 18: Francis, They don't have an ETA.
Speaker 6: You know what.
Speaker 4: First of all, I got to interrupt here. They're basically
Speaker 4: saying it's back ordered. I mean, that's what they're saying.
Speaker 4: We can't believe that they've got to literally design and
Speaker 4: make a part.
Speaker 6: They don't design it, Mark, they just batch run them.
Speaker 6: When they get enough, they batch run them.
Speaker 9: Okay.
Speaker 6: So here, I'm not making an excuse, nor do I
Speaker 6: say I would. I would sit back and take it.
Speaker 6: Mark mentioned the Lemon law. Mark, explain what you were thinking.
Speaker 4: Well, thirty days. If you don't have use of that
Speaker 4: vehicle for thirty days, you can start the process. I mean,
Speaker 4: it's pretty simple like that. It's got to be under
Speaker 4: twenty four thousand miles.
Speaker 6: Yeah, okay, oh yeah, go ahead.
Speaker 4: It's got to be under twenty four thousand miles and
Speaker 4: within the first two years, and you have to be
Speaker 4: the original owner. It's got to be a new vehicle. Yep, yeah,
Speaker 4: I know, So you're good. That's what I'm saying. As
Speaker 4: soon as you hit thirty days, that's it. You can
Speaker 4: go in and get a refund.
Speaker 16: Okay.
Speaker 6: I think you can. I think you can some a
Speaker 6: buy back. Now, Unfortunately, many of the Lemon laws are
Speaker 6: handled by what's called the autocap program from the useless
Speaker 6: dinosaur known as the Better Business Bureau. But I have
Speaker 6: to give credit where credit is due. They do process
Speaker 6: the Lemon Law claims. I mean, that is one of
Speaker 6: their last remaining functions I think they do. As far
Speaker 6: as complaints and helping consumers, they don't do any of that.
Speaker 6: They're a dinosaur. But they do the Lemon law claims
Speaker 6: pretty well. And I think that's because they outsource it.
Speaker 6: It might be to the Arbitration Society or something, but anyway,
Speaker 6: I might be speak out of school. I'm saying that
Speaker 6: they do help. But I think Mark hit it on
Speaker 6: the head with the Lemon Law. I mean, you're going
Speaker 6: to demand a buyback or a new car?
Speaker 18: Yeah, I mean. And the other issue that I'm having,
Speaker 18: you know, kind of a just on the sideline, is
Speaker 18: that they gave me a car, not a car, but
Speaker 18: a pickup a Tacoma to drive. Now my car gets so.
Speaker 6: Hold on, hold on, are they proposing letting you use
Speaker 6: a loaner for a long extended period of time.
Speaker 18: I'm going to say no, because she said the lady
Speaker 18: told me at three days. We're going to have to
Speaker 18: rewrite this to extend the timeframe. I'm going to say,
Speaker 18: before the thirty days is up, they're going to want
Speaker 18: demand to have that truck back.
Speaker 6: I don't know that, okay, but we don't.
Speaker 12: I'm going to say, we don't know that.
Speaker 6: Let me ask you another silly question. Let me ask
Speaker 6: you another silly question. Let's I always like to go
Speaker 6: to extremes just to get taken temperature. Let's say it's
Speaker 6: going to be let's say it's going to be eight
Speaker 6: literally eight months to a year. Let's just say, I mean,
Speaker 6: I don't know it is. Would you, I'm not Would
Speaker 6: you be satisfied with a loaner vehicle if you knew
Speaker 6: you could get your car fixed eight months to a year,
Speaker 6: but you were given a loaner vehicle at no cost?
Speaker 7: You?
Speaker 6: No, okay?
Speaker 18: And that is for what the reason is is I
Speaker 18: have to make payments on this.
Speaker 12: I have to get.
Speaker 16: To place by the end of this week.
Speaker 6: I get it, and I get it. Here's all I'm saying, Francis,
Speaker 6: I'm not trying to talk into it. You have every
Speaker 6: right not to want to wait. Every single right, We're
Speaker 6: on your side. Everyone agrees this is wrong, but my
Speaker 6: reasoning has always been this. If I have a new
Speaker 6: vehicle and it's sitting at a dealer protected and I
Speaker 6: am given a loaner to use, theoretically, if it took
Speaker 6: a year, I am literally not using that vehicle, and
Speaker 6: it's still getting older. But I'm not using it. I'm
Speaker 6: not racking up miles, I'm not doing anything except letting
Speaker 6: it sit. And I am i am wearing out a
Speaker 6: loaner and I'm making my normal payments and all of that. Sure,
Speaker 6: I am, but I have a loaner. I am in
Speaker 6: exactly the same position, except they don't have the car
Speaker 6: I want. But I'm not wearing out the other one.
Speaker 9: Now.
Speaker 6: The disadvantage, of course, is that it is getting older.
Speaker 6: I mean, it's not like it's new, and the other
Speaker 6: one is your warranty period is expiring because they're not
Speaker 6: going to extend the warranty. So I would say, with
Speaker 6: this new world we have post COVID, if I could
Speaker 6: negotiate an extension of the warranty for the amount of
Speaker 6: time it's down, and if I could get a free loan,
Speaker 6: I would accept it. I don't know how you feel, Mark, would.
Speaker 8: You I wouldn't.
Speaker 4: Hell no, man, I you know what if there you
Speaker 4: buy a brand new vehicle, you want your car. She
Speaker 4: went and she picked out the kind of car, the
Speaker 4: colors she wanted, everything else.
Speaker 6: I mean hell no, yeah, okay, yeah, I don't think
Speaker 6: there's a right or wrong answer. I just reason a
Speaker 6: little differently.
Speaker 4: But to go through the buy back, we know that
Speaker 4: it's a pain in the ass to go through it.
Speaker 4: But I mean, if they can't fix it, my god.
Speaker 4: I mean, she just paid for it, and then the
Speaker 4: other thing, like she says, she's making payments on it.
Speaker 6: Okay, yeah, no, no, I understand. But if you have
Speaker 6: a replacement, it's it's kind of like with insurance. While
Speaker 6: you're waiting for a claim, you're still making your mortgage
Speaker 6: payments on all that. But but listen, or let's say
Speaker 6: you're in an apartment house and you're displaced in an apartment.
Speaker 6: Let me let me finish my my analogy. If you're
Speaker 6: in an apartment and you're displaced, they give you a
Speaker 6: replacement of part, and while yours is being fixed and
Speaker 6: you still pay rent. Go ahead, Mark, what were you
Speaker 6: going to say.
Speaker 4: Well, if they gave her the I guess I would
Speaker 4: change it a little bit. If they gave her the
Speaker 4: same vehicle she has. She's got a little Camra and
Speaker 4: they put her in a pickup truck.
Speaker 8: I don't quite understand that.
Speaker 4: But if they could actually give her that exact vehicle
Speaker 4: for a little bit, maybe, But what happens if she
Speaker 4: waits four or five months, they get the part, they
Speaker 4: put it in, and it takes a crap and she's
Speaker 4: back in the same boat.
Speaker 2: There you go.
Speaker 18: Now, like I was gonna say the truck to Meetrue.
Speaker 6: What were you going to say.
Speaker 7: Me?
Speaker 14: Okay, yeah, Francis, what do you think of this? While
Speaker 14: you still have this loaner for some undetermined period of time,
Speaker 14: start the Lemon Law buyback process. And if they can
Speaker 14: fix your car before the Lemon Law process is finished,
Speaker 14: that's great. If not, you'll at least two have two
Speaker 14: horses in the race, which is waiting for the part
Speaker 14: and waiting for the buy back to happen.
Speaker 6: That's a good, good, good plan.
Speaker 14: Start that right now.
Speaker 6: You can't start it until it hits the clock. But
Speaker 6: it's fair any day now.
Speaker 14: It's any thirty day, how many days has it been.
Speaker 18: Let me see, I got it on went in on
Speaker 18: the fifteen, just roughly.
Speaker 14: What okay, so you're you're getting close this This gives
Speaker 14: you time to research the buyback process so you can
Speaker 14: have everything fins.
Speaker 6: With calls as you move forward. If you need help
Speaker 6: filing that three O three, seven to one three talks
Speaker 6: seven to one three eight two five five. I'm Tom Martino,
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Speaker 6: three nine zero four two thousand the best nine zero
Speaker 6: four two thousand. Hi Tom Martino, your troubleshooter. Welcome.
Speaker 9: You know.
Speaker 6: Okay, let's just go to the phones. I had a
Speaker 6: question I was going to bring up, but I won't.
Speaker 6: I won't when I have callers. I just got to
Speaker 6: get to them first, So we have a lot of callers. Okay,
Speaker 6: Doug's got a tenant landlord question, So let's go right
Speaker 6: to Doug. Doug, what's going on?
Speaker 7: Bro? All right?
Speaker 19: I have some renters. I have kicked him out about
Speaker 19: a year and a half ago, so this is old.
Speaker 19: But I would like to take the small claims court
Speaker 19: to cover.
Speaker 6: So when you say kicked him out, did you legally
Speaker 6: evict him?
Speaker 7: Yes, I did, and you.
Speaker 6: Did it a year and a half ago. Yes, Okay,
Speaker 6: go ahead, give him.
Speaker 7: Thirty days notice.
Speaker 19: They got out. So and I've actually sold the place.
Speaker 19: I don't have the place anymore. I got decided I'm
Speaker 19: done with frinting, so I got rid of the place.
Speaker 19: But I know what Colorado laws. It's not in favor
Speaker 19: of the landlords, and I would like them to pay
Speaker 19: the last month's rints. They never paid and their deposits
Speaker 19: didn't cover that. Plus when they left, they broke every
Speaker 19: door in the house. I'm guys, seeing anger issues because
Speaker 19: the doors were that holds of them in where the
Speaker 19: foot would have been.
Speaker 6: Or let me ask you something. Let me let's go
Speaker 6: back a year and a half. Let's go back a
Speaker 6: year and a half when you evicted them. Did you
Speaker 6: have a judgment for that stuff or just a demand.
Speaker 19: As far as you get them out of the house.
Speaker 9: I just know.
Speaker 6: As far as did you keep a security deposit?
Speaker 19: Yeah, I did keep it the deposit, Yes.
Speaker 6: You kept it, and did you apply it to the
Speaker 6: damages and send them a letter to that effect?
Speaker 19: I did not send them a letter to that effect.
Speaker 19: I did tell them their deposit was not coming back,
Speaker 19: that they did severe Okay.
Speaker 6: Yeah, I don't think you're going to have a prayer. Okay,
Speaker 6: because you were supposed to notify them within sixty days
Speaker 6: is the longest. It's thirty days, but it's extended to
Speaker 6: sixty if it's in the lease for sixty days. You
Speaker 6: were supposed to tell them how you applied the security
Speaker 6: deposit to the damages, leaving a balance and letting them
Speaker 6: know what the balance is, and then attempting to collect it.
Speaker 6: If you didn't do any of that, you're not gonna
Speaker 6: I mean now, I'm not saying you can't go after him.
Speaker 6: You could do small claims court and try to get
Speaker 6: a judgment, but I don't think you will.
Speaker 19: And send the letter to say why I kept it.
Speaker 6: The deposits well, it's too late, man, No, that that's
Speaker 6: too late. You missed that. You missed that.
Speaker 19: I didn't realize I had to send that out.
Speaker 10: Dog.
Speaker 6: Yeah, and here's what I'm saying. You can still take
Speaker 6: in the small claims court. Okay, for the damages. You
Speaker 6: don't have the place anymore. You'll have to show how
Speaker 6: you did not recoup those damages. I think you're gonna lose, okay,
Speaker 6: but but you can still take them. The small claims
Speaker 6: court is fifty bucks. And then if you get a judgment,
Speaker 6: how are you going to collect it? Do they have money?
Speaker 6: You know? It's the kind of stuff that I believe
Speaker 6: is a waste of time. How much does it come to.
Speaker 19: With the damage the door was in the difference from
Speaker 19: what the rent was to the closet was, we're probably
Speaker 19: talking about about four grand I.
Speaker 10: Have a suggestion for Tom dog this show. I have,
Speaker 10: but the bad rent over the last forty years, I've
Speaker 10: never ever been able to collect from the tenant. You
Speaker 10: do not want to pursue taking them the small small
Speaker 10: claims court because you run the risk of them countersuing
Speaker 10: you for not doing that.
Speaker 6: That's right for trouble damages, and you could get suits
Speaker 6: from three times the deposit.
Speaker 10: I would just cut leave it alone and go on
Speaker 10: with your life. The property sold and move on. You're
Speaker 10: not going.
Speaker 19: I'm doing everything the right way or what. I didn't
Speaker 19: want to go to court, And.
Speaker 6: Well you already did. You already did things the wrong way.
Speaker 6: So what And I don't mean to keep telling you that.
Speaker 6: So so you really kind of lost your rights to
Speaker 6: pursue things because they could actually come after you for
Speaker 6: whatever you kept times three.
Speaker 11: And they have free legal help too.
Speaker 6: And by the way, by the way, they would win
Speaker 6: because it's statutory. I mean they would win basically because
Speaker 6: what you did was breach per se, You breached the law. Okay,
Speaker 6: so anyway, but you got you know what you got,
Speaker 6: bro Doug. You know what you got? College? You got college?
Speaker 19: I got knowledge?
Speaker 7: Yeah, knowledge, college?
Speaker 6: College? Yeah, well you you had you paid your tuition.
Speaker 6: And uh, by the way, being a landlord doesn't have
Speaker 6: to be like that. If you heard me talking about
Speaker 6: other ways, like with the Sterra turnkey but Colorado right.
Speaker 8: Now, Yeah, but they'd never be in Denver, man, No
Speaker 8: that I know.
Speaker 6: That's what I mean. Uh, Colorado and California are the
Speaker 6: worst states for landlords. For on all aspects on return
Speaker 6: on investment conditions laws. You know, for many years I
Speaker 6: would do this show and I was very frustrated. I'd
Speaker 6: get calls from tenants who have been screwed so bad
Speaker 6: or they lived in absolute disgusting conditions. And here's what
Speaker 6: I would say, there are no rights. I'm sorry you're
Speaker 6: a tenant at will blah blah blah, sorry about that,
Speaker 6: And then the pendulum swung. Man did it swing so again, Doug,
Speaker 6: I'm sorry it's happened. Thank you for calling three O
Speaker 6: three seven one three eight two five five. You know
Speaker 6: we got a lot going on today. Please be patient.
Speaker 6: I will get you. I promise you. One Clear Choice
Speaker 6: Garage Doors. I love these people and I say it
Speaker 6: why because they're just great twenty four to seven service.
Speaker 6: If you have an emergency and can't close the door,
Speaker 6: can't open it, broken spring, whatever, But for regular service,
Speaker 6: they'll come out, fix you up, give you quotes directly
Speaker 6: when they get there, plus everything. All the individual quotes
Speaker 6: are on their website. It's one Clear Choice Garage Doors. Okay,
Speaker 6: one clear Choice Garage Doors, but online it's one Clear
Speaker 6: Choice Doors dot com. Hi Tom Artino here through a
Speaker 6: three seven one three talks seven one three eight two
Speaker 6: five five. Okay, so listen, please be careful when it
Speaker 6: comes to uh being a landlord. If you don't do
Speaker 6: things the right way, even if you're right, you're going
Speaker 6: to turn out being wrong. And the same with being
Speaker 6: a tenant. Always call us ahead of time. We're happy
Speaker 6: to talk to you. All right, Listen, I want to
Speaker 6: talk to Jerry. Jerry has an issue with a two
Speaker 6: thousand and four golf Stream. Jerry, I will tell you
Speaker 6: there are wonderful jets, and I wish I could afford one.
Speaker 6: What's going on, Jerry?
Speaker 20: Well, it's kind of a horrible thing. What's going on?
Speaker 20: And it's a golf Stream RV. It's not legit. I
Speaker 20: wish I could.
Speaker 6: I know, I know, I'm just kidding, Bro, But they
Speaker 6: do have golf stream jets.
Speaker 20: Any But I'm with you, I wish I.
Speaker 7: Could afford one.
Speaker 13: Uh.
Speaker 20: My wife and I purchased this back in April, and
Speaker 20: we decided that, you know, as we did with her jeep,
Speaker 20: to get the extended warranty by by warranty for the RV.
Speaker 20: Anything happens that way.
Speaker 6: Where did you buy it? Where did you buy it?
Speaker 7: Bro?
Speaker 6: And and how much.
Speaker 20: I paid forty thousand to a friend of mine. He
Speaker 20: say MARV Park that we were in and he was
Speaker 20: getting rid of it. And you know, I got it
Speaker 20: fixed everything that was with it. And uh so I
Speaker 20: was looking online. I found the company called No Cost
Speaker 20: Repair RV Warranty.
Speaker 6: So, oh, so you went out and found your own.
Speaker 6: You went out and found your own.
Speaker 20: Yes, and it's a fairly well known company. Uh they
Speaker 20: had great reviews. But they actually purchased their insurance through
Speaker 20: d OWC, which is in New York.
Speaker 6: And now hold on, So the company you did business with,
Speaker 6: what's the name of that company?
Speaker 20: No Cost Repair?
Speaker 6: No Cost Repair. That's a that's a weird kind of
Speaker 6: title because it it really sets themselves up for breach.
Speaker 6: No cost repair. And it was through through the underwriter,
Speaker 6: which was in New York. Correct, and the underwriter's name
Speaker 6: is what again.
Speaker 13: D O w C.
Speaker 20: I've okay, see some of the pictures of their name
Speaker 20: and their address.
Speaker 6: And okay, so tell me what's going wrong.
Speaker 20: Well, one dame, we're watching now, We're sitting there watching
Speaker 20: TV with some friends, and all of a sudden, my
Speaker 20: guener writers up and shuts off. Immediately, my I.
Speaker 11: Had a light out.
Speaker 20: They had a motor on it and they kept trying
Speaker 20: to push it out and it was going bam bam bam,
Speaker 20: and it broke the worm gear off and the motor
Speaker 20: got hot enough that started it started a small fire,
Speaker 20: which we got that out, no problem there shorted out
Speaker 20: and the other one. Uh. Then my power inverter went
Speaker 20: out during this process.
Speaker 9: Yeah, and my refrigerator.
Speaker 20: And my refrigerator went out. And the mechanics said the
Speaker 20: refrigerator shorted out, which caused everything else to happen. He said,
Speaker 20: nothing you could do about that. So he sends the
Speaker 20: claim to the insurance company and they send him back
Speaker 20: a deal and has the claim number and all that
Speaker 20: on it. Then the next day they send him a
Speaker 20: deal saying that my insurance has been canceled for no
Speaker 20: reason at all, because they can cancel it for no
Speaker 20: reason at all.
Speaker 6: So when I talked, I want to I want to
Speaker 6: ask a few questions, Jerry, Jerry, I need to ask
Speaker 6: some questions. How much was the warranty?
Speaker 7: Uh?
Speaker 12: It was close to four thousand, okay.
Speaker 6: And another question, this is really important, how long after
Speaker 6: the warranty purchase did these things happen?
Speaker 13: Probably?
Speaker 20: Seventy days and I had a thirty.
Speaker 9: Day great sperier.
Speaker 6: Okay, but now I get it. And then when an
Speaker 6: email when these repairs, when these repairs were put in
Speaker 6: by the mechanic or an estimate, they simply notified you
Speaker 6: that you never had coverage or that they're canceling coverage.
Speaker 20: Well, they sent me an email stating that I was
Speaker 20: getting you refine. I asked, well, why am I getting
Speaker 20: a refine? Then I get another email says, your policy's
Speaker 20: been canceled per your request. Well, I never requested that,
Speaker 20: which was a stupid to do. Then I talked to
Speaker 20: another gentleman. He said, oh, we just canceled it because
Speaker 20: we can cancel it within you know, a timeframe. I said,
Speaker 20: but you've already given me a claims number. He said,
Speaker 20: that doesn't matter. You don't have a warranty. Now I said, okay,
Speaker 20: he said, now you got to talk.
Speaker 6: Oh, okay, Jerry, Jerry, the fact that they gave you
Speaker 6: a claim number does not create an obligation, But the
Speaker 6: contract creates an obligation. If if they did not have
Speaker 6: a right to get out of it, it's all going
Speaker 6: to be a matter of contract, Jerry. I mean you
Speaker 6: said there was a contestability period of thirty days, and like,
Speaker 6: did they quote you in the warranty where they are
Speaker 6: allowed to cancel it for any reason at any time?
Speaker 20: They said they can cancel it within the first ninety
Speaker 20: days with no reason at all. Then he turned around
Speaker 20: and told me, Okay, I can cancel it, you know,
Speaker 20: a year out. I can cancel it because I want to.
Speaker 20: And I'm like, well, that's gonna take Jerry, the consumers.
Speaker 6: Jerry, it does, Jerry, it doesn't matter if it's unfair.
Speaker 6: And I understand how pissed you are. I would be too.
Speaker 6: Let's just I just want to settle that. But what
Speaker 6: I'm trying to get at is a contract, and I've
Speaker 6: never heard of a contract that they can cancel any
Speaker 6: time they want, for any reason. So basically he said
Speaker 6: in the first ninety days. Then he said the first year.
Speaker 6: And when you say he, who is he? His name
Speaker 6: is no, No, I don't mean he his name? What company?
Speaker 6: The underwriter or the one that sold it to you.
Speaker 20: D OWC the guy that sold it to me, has
Speaker 20: apologized tremendously about the situation. And I made a video
Speaker 20: off of an app saying, you know this is what's
Speaker 20: going on and this and this, and I send it
Speaker 20: to him. He goes, I love the video. He goes,
Speaker 20: but you know, obviously that's not your RV in the
Speaker 20: video because you're RV's not roadworthy per the inspection. I'm like, dude,
Speaker 20: that is mine. He's like really, I'm like, yeah.
Speaker 6: Yeah, Jerry, Jerry, all Jerry, all that smoking mirrors, and
Speaker 6: I suggest when you do go forward with this, none
Speaker 6: of that's going to matter. What you have to stick
Speaker 6: to is this. You had multiple claims. They turned them.
Speaker 6: They not just turned them down, they canceled you. Did
Speaker 6: you get a full refund?
Speaker 20: No, I haven't got one refund yet.
Speaker 6: Okay, but they say you're going to get a refund.
Speaker 20: Yes, and this has been a month.
Speaker 4: Did you finance it? Did you finance at a policy? Yes,
Speaker 4: well you're you're not going to get the refund.
Speaker 6: The bank is, well, yeah, they're going to lower your loan.
Speaker 6: But they didn't do that.
Speaker 20: There's no loan the rby's mind. We were paying out
Speaker 20: of pocket to the insurance company itself.
Speaker 6: Oh okay, so you were you were making Jerry, you
Speaker 6: were making monthly payments to the warranty company. Yes, Okay,
Speaker 6: how much? Tell me how you were making monthly payments? Uh? Like?
Speaker 6: Like for how long?
Speaker 20: We had a one year agreement for thirty nine dollars.
Speaker 8: So you made two payments basically, yes, made.
Speaker 20: Two payments and they were getting ready to take out
Speaker 20: the third. Then they sent me said they're going to
Speaker 20: send me a refound which we've never received yet. And
Speaker 20: they told me to get taken care of is get counseled?
Speaker 7: Well you are good.
Speaker 6: Yeah, listen, Jerry, here's what I think happened, Jerry, Jerry,
Speaker 6: I I don't know what happened, but I think that, yeah, yeah,
Speaker 6: this is going to be a problem and it and
Speaker 6: I somebody has to look at the contract. Have you
Speaker 6: had an attorney? And and by the way, Jerry, fairness
Speaker 6: does not play into the contract. What does play into it.
Speaker 6: What does play into it, even with a contract, is
Speaker 6: something that is called conscionability. Okay. What it means is this,
Speaker 6: if a contract is written so wildly unfairly, it could
Speaker 6: be called unconscionable, meaning no person in their right mind
Speaker 6: should ever have to adhere to it. But that is
Speaker 6: so far out in left field. That's why have you
Speaker 6: had an attorney? Look?
Speaker 9: At it.
Speaker 20: I've been trying to find one. Nobody's been willing to
Speaker 20: look at it.
Speaker 6: And you know that's not true at all, Jerry, not
Speaker 6: true at all. I guarantee you every attorney will look
Speaker 6: at it if you pay them their hourly rate. If
Speaker 6: you mean no attorney will take it free and read it,
Speaker 6: you're probably right. So you're telling me you try to
Speaker 6: hire an attorney by the hour to review the contract
Speaker 6: and they don't want your money.
Speaker 12: Correct.
Speaker 6: Well, okay, and who did you call out of curiosity?
Speaker 6: I'd like to know an attorney that would turn down
Speaker 6: reviewing a contract for money.
Speaker 20: Let me good over here, I don't find his name
Speaker 20: for you.
Speaker 6: Quick, do me a favor, Do me a favor I
Speaker 6: would like to know. And what kind of an attorney?
Speaker 6: Where'd you find the attorney? What crackerjack box? I mean,
Speaker 6: where'd you find?
Speaker 20: I looked at I looked on a Google maps for
Speaker 20: local attorneys and I found the one. And I talked
Speaker 20: to him for probably and almost an hour on the phone,
Speaker 20: going over the contract where I was reading stuff. And
Speaker 20: he's like, yeah, he just said, that's just not something
Speaker 20: I want to get involved in.
Speaker 6: Okay, all right, then here's the deal bro. I think
Speaker 6: he probably thought you didn't have a case, but and
Speaker 6: he didn't want to take your money, and that's laudable.
Speaker 6: I would like to see if RAINA would review a
Speaker 6: contract and how much it would cost. Hang on, just
Speaker 6: hang on and we'll talk about that coming up. Three
Speaker 6: oh three seven one three talk. Compass Insurance Group, By
Speaker 6: the way, does free insurance checkups. Under insured, over insured?
Speaker 6: Maybe you have to get more insurance. They can save
Speaker 6: you money or not. They will give you the honest
Speaker 6: to God assessment at three oh three nine ninety six,
Speaker 6: nine thousand. The Insurance Healthcenter dot com.
Speaker 1: Yeah, ripped up bad news.
Speaker 3: Need advice so you don't have to.
Speaker 13: Come running.
Speaker 3: Just as fast as we can, Troubleshooter's gonna help.
Speaker 5: Come man, This is the Troubleshooter Show. No Tom Martino.
Speaker 6: Hey, I'm Tom Martino, your troubleshooter. Three oh three seven
Speaker 6: one three talk seven one three eight two five five.
Speaker 6: I'm grateful to be here with you, and we're trying
Speaker 6: to solve problems, answer question, take complaints as we've done
Speaker 6: God for so many years, with the help of a team,
Speaker 6: of course, and my original my og is sus Marc
Speaker 6: is a after that thought, so, but so he's not
Speaker 6: the OG. He's the AOG almost original gangster. But sus
Speaker 6: is the OG three oh three seven to one three
Speaker 6: talk Hey, kN Tome Solutions, by the way, they're the
Speaker 6: one of the oldest home improven companies. You now how
Speaker 6: I feel about heritage. I love it and they have
Speaker 6: the Alpin window made right here in Colorado. You might
Speaker 6: want to check out for beauty and thermal efficiency Kchwindows
Speaker 6: dot Com. Great people, so let's continue our festivities. Jody,
Speaker 6: you are having an issue with a car part.
Speaker 9: Oh yeah, what's going on?
Speaker 6: Jody? What's going on?
Speaker 16: Okay? My husband ordered uh bumper for my car. We
Speaker 16: have a part number, confirmation and voice all that stuff.
Speaker 6: Where'd you order it, Jody?
Speaker 16: At a place called States Auto Parts?
Speaker 6: Is it online?
Speaker 16: Yeah?
Speaker 13: What?
Speaker 16: Did you order a front bumper for my car?
Speaker 6: And you did this through your you it was going
Speaker 6: to be a do it yourself right, yes, from State's
Speaker 6: Auto Parts?
Speaker 9: Well, yes, that's and how much did you pay?
Speaker 16: Seventeen hundred ninety.
Speaker 6: Okay four dollars that's okay, y seventy okay, so eighteen hundred.
Speaker 6: So here's what I want to know.
Speaker 9: How long ago, last week?
Speaker 6: Okay, what's your issue?
Speaker 16: They took the money and lo and behold they went
Speaker 16: out of business.
Speaker 6: And how did they take how did they take the
Speaker 6: how did they take the money, Jody?
Speaker 16: Through our debit card?
Speaker 6: Did you talk to your bank about snagging it back?
Speaker 10: Yes?
Speaker 16: I went down there and that's how I found out
Speaker 16: that they were out of business.
Speaker 6: They And when you said so, are they local? Are
Speaker 6: they right in in an area you went to visit?
Speaker 9: Or no?
Speaker 16: You ordered? No, you ordered the part through them and
Speaker 16: they they send.
Speaker 9: It to you.
Speaker 6: And what's the website, dear?
Speaker 16: The website is used autoparts dot yard at gmail dot com.
Speaker 6: Well, hold on a second, No, no, no, no, no, no,
Speaker 6: well okay, never mind, So there is no website, that's
Speaker 6: an email address. Where's the website that you ordered from?
Speaker 6: Where's the website? Was there a website, Jody? Or or
Speaker 6: did you do it all from email? There was a website?
Speaker 9: Okay, Jody, I'm looking, I'm looking.
Speaker 6: Did your banks say that they could snag a debit
Speaker 6: card transaction?
Speaker 16: That they could uh they refund it?
Speaker 6: No?
Speaker 16: No, because they said that since we use the debit
Speaker 16: card instead of a credit card.
Speaker 7: They could not right, Okay, So my.
Speaker 16: My question to you is is help. I don't know
Speaker 16: you're my last hope. I don't know what to do well.
Speaker 6: I I hate to be your last hope on this
Speaker 6: because you know you only can do what's possible, and
Speaker 6: your bank's the only one that can do that. I
Speaker 6: don't think you're going to get your money back, but
Speaker 6: I want to. But if it was fraud, we can
Speaker 6: at least put a claim in somewhere, like did they
Speaker 6: go bankrupt? I mean, you're so hazy about this company?
Speaker 6: Where they located? Where are they locate? I mean, do
Speaker 6: you know anything about them? Dear anything?
Speaker 12: Yes?
Speaker 6: Why don't I put you on hold? Why don't you
Speaker 6: find Here's what I need to know. I need to
Speaker 6: know where they're located. I need to know the website.
Speaker 6: I need to know your invoice that you ordered. And
Speaker 6: please just help me. Okay, I can't do this live
Speaker 6: Jody hold on Kachina help her out, please, I do
Speaker 6: want to help her. Three oh three seven one three
Speaker 6: talks seven or three two five five? Francis, what is
Speaker 6: this follow up on the Toyota camera thing? I believe
Speaker 6: that you called earlier and to sum it up, you
Speaker 6: bought a new twenty twenty five Camra the remote start.
Speaker 6: You know you had electrical issh. Let's just say it.
Speaker 6: It's sitting waiting for a man as control module and
Speaker 6: you can't drive it. They gave you an old pickup
Speaker 6: to drive right now, and uh, we were talking about
Speaker 6: what to do about it. So what is your question?
Speaker 18: My question is my plates are due on the thirty first.
Speaker 18: What happens when I pay for those plates? Is that
Speaker 18: have any ramifications on doing that? I mean I don't
Speaker 18: have to make the payments and everything, but you know
Speaker 18: I had heard that if you buy.
Speaker 6: Why don't you get plates? Why don't you do me?
Speaker 6: Why don't you do this? Why don't you get an
Speaker 6: extension on the temporary tag?
Speaker 12: Okay, all right, just get.
Speaker 6: An extension and the dealer should issue you on if
Speaker 6: they don't call me back three oh three seven one, Yeah,
Speaker 6: they should three o three seven to one to three
Speaker 6: talk seven one three two five five. Tell them that
Speaker 6: you're waiting for a resolution and you'd like to put
Speaker 6: off the plates right now in case you have to
Speaker 6: do some kind of action and you don't want to
Speaker 6: lose that money too. They should be able to do it. Three, three, seven, one,
Speaker 6: three eight, two five five. Paul the water man. God,
Speaker 6: I've been We've been so busy. Let me just go
Speaker 6: to this wide shot here, Paul, I got so many
Speaker 6: texts for you. Here's why we've been talking about the
Speaker 6: dangers of PIFAs forever chemicals that mostly come from plastics,
Speaker 6: microplastics and teflon, from the manufacturing process, and from the
Speaker 6: leeching of the product itself. We have determined that it's
Speaker 6: everywhere now, even in the rain water, in the ground,
Speaker 6: in the soil, in the food. And you said in
Speaker 6: autopsies that showed up what else? What else? Paul?
Speaker 11: That's it, you got it. It's an the water rays.
Speaker 11: So then it's in the seafood that we eat, especially
Speaker 11: men's coming up. People want to eat fish. That's something
Speaker 11: to consider.
Speaker 7: Now.
Speaker 6: We left off with some text that I got on
Speaker 6: this and somebody wanted to know PIFAs are handled with
Speaker 6: reverse osmosis fordrinking water, but you certainly don't want to
Speaker 6: have to do that for the whole house. So I
Speaker 6: got a couple of questions. If I get a reverse
Speaker 6: osmosis system from you, which is a great deal, it
Speaker 6: really really is. I'm not I'm not bsing here. I
Speaker 6: got it in both of my houses. So if I
Speaker 6: get a reverse osmosis system and I drink only from that,
Speaker 6: why do I need another filtration system to take PIFAs
Speaker 6: out of the house. Tell me, tell me why.
Speaker 11: You breathe it in in the steam in the shower.
Speaker 6: You're breathing it in in this steam. What about the laundry.
Speaker 6: It gets on your clothes, in.
Speaker 11: Your clothes and some clothes, you know, can also retain
Speaker 11: any water resistant, you know, clothing that you.
Speaker 6: That you wash so showers. Can it be absorbed through
Speaker 6: your skin?
Speaker 11: Absolutely?
Speaker 6: All right, So even though you're going to have good
Speaker 6: drinking water, you got to go further.
Speaker 11: Yeah, I totally believe that. Listen, with all the research
Speaker 11: I'm doing, you know, it clearly can be breathed in
Speaker 11: in their skin. Now you're you're I mean breathing with
Speaker 11: their lungs in the shower. You're your skin is like
Speaker 11: a sponge. It absorbed.
Speaker 6: What does a whole house PFI filtration look like?
Speaker 11: So if you go to our website, it's the Ecopromax
Speaker 11: that you've been talking about how much? Right now it's
Speaker 11: on sale for thirty six ninety five with Now, anybody
Speaker 11: that listens to the show today and calls in will
Speaker 11: give him an extra two hundred dollars off.
Speaker 6: Okay, so thirty four ninety five. Yeah, so let me
Speaker 6: let me be clear on what it does that system
Speaker 6: for thirty four ninety five right now, for those who
Speaker 6: call in and mention me, that system takes out the
Speaker 6: forever chemicals in the whole house.
Speaker 11: Right, and the total chlorine content, plus give them soft water.
Speaker 6: Wait a minute, so it's complete conditioning including pfas.
Speaker 11: Right, it's going to remove the peace from the whole house.
Speaker 11: From the whole house, it's going to remove the total
Speaker 11: chlorine content and give them soft water.
Speaker 6: Well, let me give you. Then I have another question.
Speaker 6: If I did that system for the house, laundry, skin, steam, everything,
Speaker 6: and then I did the reverse osmosis for drinking, that
Speaker 6: is complete because you know thirty four ninety five, and
Speaker 6: then reverse osmosis is still what eleven hundreds? I mean
Speaker 6: that you never get those prices. I swear to God
Speaker 6: they would be fifteen grand or more. Now here's what
Speaker 6: I want to know, though, What if I just do
Speaker 6: the whole house system? What would that do for my
Speaker 6: drinking water? If I didn't want to go for the
Speaker 6: extra reverse osmosis. I'm just looking for options. Would that
Speaker 6: give me? Would that clean up my drinking water a bit?
Speaker 6: Clean up a bit?
Speaker 11: The reverse osmosis will then attack the pharmaceuticals from the microplastics.
Speaker 6: Okay, so you would do both absolutely, But if you
Speaker 6: had to do one, which one would you do?
Speaker 11: I do the whole house because you don't want to
Speaker 11: be drinking.
Speaker 6: You're right. The chemicals plush your laundry, turtiions goes longer,
Speaker 6: your pipe lasts longer.
Speaker 11: Team you know, if you take a shower, and you
Speaker 11: wouldn't believe the chlorine content and evaporates in that.
Speaker 6: Show, the chlorine and the pea fas are all removed. Yes,
Speaker 6: oh wow, this is wonderful. Thirty four ninety five people.
Speaker 6: I'm serious, man, I really really am, especially when it
Speaker 6: comes to health. As you know, I'm a health nut.
Speaker 6: Got slapped in the face a little, you know, but
Speaker 6: I'm still I'm still a health nut. And it's three
Speaker 6: oh three eight six two five five five four. Yes,
Speaker 6: three oh three eight six two five five five four
Speaker 6: mentioned Martino. Let's let's go back to the phones. Right
Speaker 6: after this, we got to talk about this issue with
Speaker 6: the car part. I'm gonna look at my email. She's
Speaker 6: gonna send me all that information. And then an issue
Speaker 6: with a car sale from Auto Savvy, and then Susan
Speaker 6: wants to talk about water damage. I'm gonna get to
Speaker 6: her next because she's been waiting the longest. I'm Tom
Speaker 6: Martino three oh three, seven to one to three talk.
Speaker 6: Do you want to reverse loan? They're still alive and well,
Speaker 6: honest to god, CMG Mortgage. You know, I love these people.
Speaker 6: I've known John Clace for many many years now. Mark
Speaker 6: brought them back and says, Tom, these guys are for real.
Speaker 6: They do reverse loans. They do the all in one loan,
Speaker 6: the one I call the liquid loan, and they do it.
Speaker 6: That's a line of credit that you can pay up,
Speaker 6: I mean pay down or borrow up. And then the
Speaker 6: reverse loans. That's CMG Mortgage and John Clace our friend.
Speaker 6: Three oh three, five seven seven seventy two oh six,
Speaker 6: five seven seven seventy two oh six. Hi, Tom Martino here,
Speaker 6: and I do want to get to Susan, who's been
Speaker 6: waiting a long time. Here, Susan, what's going on?
Speaker 18: Susan, welcome Hi Tom.
Speaker 15: In the first part of October, we had a hibe
Speaker 15: first in our crawl space. It was probably an abandoned
Speaker 15: pipe from probably the mid fifties.
Speaker 6: Wait a minute, what was it there for?
Speaker 15: We don't know. It was not part of our water system.
Speaker 15: It could have been involved in drainage for an area
Speaker 15: that's by our home.
Speaker 6: Yea, But what was in the pipe? What was what
Speaker 6: was in the pipe? Was it drainwater or fresh water
Speaker 6: from the city or are you on a well I
Speaker 6: need to know more.
Speaker 15: Okay, it is not fresh water. It is not from
Speaker 15: the city. It had water that came from a lake nearby.
Speaker 6: Us Okay, So how did it come from the lake?
Speaker 6: Was it pumped? How did it come from the lake?
Speaker 15: It was not pumped. There's no pump on it. It
Speaker 15: was bit It would have come by gravity or by
Speaker 15: pressure from the lake pushing the water.
Speaker 6: Cap Now and the pipe that contained lake Okay near
Speaker 6: hold On nearby lake water? And was this pipe? So
Speaker 6: the lake water drained into this pipe, Did it go
Speaker 6: to a tank or was it capped off?
Speaker 15: Well, we we believe it was capped off at a
Speaker 15: house nearbyas because we think the pipe went farther from
Speaker 15: our houses between the house that it was capped off
Speaker 15: and the lake.
Speaker 6: Okay, so you're saying it passed through your house.
Speaker 15: The pipe went under our house.
Speaker 6: The pipe went under your house to the neighbor's house.
Speaker 15: Yes, but it was not our neighbor's pipe. It was
Speaker 15: probably an abandoned pipe.
Speaker 6: From I understand, But it went to your neighbor's house
Speaker 6: or did it go through your neighbor's house? I promise
Speaker 6: you I never ask a question that's not germane. Did
Speaker 6: it go through your neighbor's house or did it terminate
Speaker 6: at your neighbor's house.
Speaker 15: I don't. From what I know, it terminated there, but
Speaker 15: I don't know because they didn't search to see if
Speaker 15: it went farther.
Speaker 6: Okay, So was it capped? Was it capped at your
Speaker 6: neighbor's house.
Speaker 15: Yes, when they realized they had water coming in to
Speaker 15: their cross space, they capped it.
Speaker 6: Okay. They when did they cap it?
Speaker 15: About three weeks before it broke in our cross space?
Speaker 6: Okay? Okay? Where was it going before they capped it?
Speaker 12: From we do not know?
Speaker 6: Well, do the neighbors know? I mean, they capped a
Speaker 6: pipe that went through their house or did it stop there?
Speaker 6: And if it stopped there, where was it going they
Speaker 6: capped it off? There's got to be more information. If
Speaker 6: they found a pipe in their home and decided to
Speaker 6: cap it off, and then suddenly it broke under your home,
Speaker 6: it could be that it wasn't meant to be capped off.
Speaker 6: I don't have any idea what it was. Did it
Speaker 6: actually stop at their house or did it go beyond
Speaker 6: their house? And if it stopped at their house, what
Speaker 6: was on it before they capped it it was? Paul,
Speaker 6: you can go ahead, and I have a question, man.
Speaker 11: Was it a galvanized pipe?
Speaker 15: No, it's a ceramic pipe.
Speaker 11: So it was a tile.
Speaker 6: So it passed under her home to the neighbors, to
Speaker 6: the neighbor's house. Okay, And and the neighbors caped it.
Speaker 6: But why where? I mean, you need these answers. Did
Speaker 6: you talk to their plumber?
Speaker 15: Yes, we had their plumber to come and worked on
Speaker 15: our house. Theyre okay.
Speaker 6: What did the plumbers say when they okay? What was
Speaker 6: on it before he capped it? And why did they
Speaker 6: cap it? I mean, all of these are important questions.
Speaker 6: Did you ask?
Speaker 15: I know the answers, so we know, Okay, go ahead
Speaker 15: and tell me, there was no cap on it.
Speaker 12: News.
Speaker 6: Okay, if there was no cap on it, if there
Speaker 6: was no cap on a drain pipe that came from
Speaker 6: the lake, where was the water going before they capped it?
Speaker 15: It was coming into their cross stace. Is because we
Speaker 15: think we don't know because the original owners were not there,
Speaker 15: that they had water in there coming from that drain
Speaker 15: and so they put in like a pipe that went
Speaker 15: from that up and exposed into the air, so that
Speaker 15: if water would rise, it would rise into that pipe
Speaker 15: versus coming out into their crawl space. When the water
Speaker 15: got too high and it came out of that pipe,
Speaker 15: it came into their crawl space.
Speaker 6: They had I get it, and that's why they and
Speaker 6: that's why they cap and that's why they capped it. Yes,
Speaker 6: they no longer wanted water coming into their crawl space.
Speaker 2: Yes.
Speaker 6: Does anyone know, like the plumber, what the original purpose
Speaker 6: of that pipe was at the lake?
Speaker 15: No, not that we can ascertain. We don't have records
Speaker 15: that go back. We've searched the county records to see
Speaker 15: where the pipe was or where it came from. And
Speaker 15: the subdivision was built in seventies, in the seventies, and
Speaker 15: we haven't been able to find where it originated.
Speaker 6: Okay, by capping that off, there's no coincidence they caused
Speaker 6: your pipe to burst.
Speaker 10: Yes, I have a question for Suky Tom.
Speaker 6: But hold on, hold on, bo. Do they acknowledge that
Speaker 6: there was a connection between them blocking the pipe and
Speaker 6: the pipe under your crawl space? Did breaking?
Speaker 15: We've never talked that piece to them. We do know
Speaker 15: that they had their plumber came out with a camera
Speaker 15: and followed where that pipe went, and it came at
Speaker 15: the end of their property and our property, and that's
Speaker 15: where they stopped.
Speaker 6: Okay, the contact but but but but it went to
Speaker 6: the lake. Did it serve as an overflow for the
Speaker 6: lake or did the lake at one time supply fresh
Speaker 6: water or water to the homes?
Speaker 15: I can probably say the water did not provide water
Speaker 15: to the homes.
Speaker 6: What was it there, dude? Does anybody have an idea
Speaker 6: why that pipe was put there to begin with?
Speaker 4: Maybe she had a well at one point and now
Speaker 4: she's on some kind of community well or possibly city.
Speaker 15: We're on city. I don't think the property.
Speaker 6: Is Yeah, but Mark, she said, she said it did
Speaker 6: not supply water to them for drinking and for that,
Speaker 6: then why would it mean for that, I don't know
Speaker 6: a tile A tile, a tile dream is what it
Speaker 6: sounds like. And that's not a water supply. That's not
Speaker 6: the tile would never be used for a water supply.
Speaker 6: So if it was tiled, then it was it was
Speaker 6: a dream. But was it an overflow for the lake?
Speaker 6: And why would they overflow a lake into people's crawl spaces?
Speaker 11: For God's sake, it was designed to go from the
Speaker 11: house to the lake, to drain to.
Speaker 6: The lake the other way around, the way around.
Speaker 11: And then when they kept so, then something Wait.
Speaker 6: A minute, wait a minute, So is the lake higher
Speaker 6: or lower than the crawl space? That's for you, Susan.
Speaker 6: We don't live there. We don't know.
Speaker 15: So the lake water when it was high, at its
Speaker 15: highest point, that's when we had the break in.
Speaker 6: I get it. Okay, okay, okay, Susan, Okay.
Speaker 10: Do you know the name of the lake and who
Speaker 10: owns the lake?
Speaker 18: Yes?
Speaker 15: I do, and I don't want to bring that up
Speaker 15: right now, but it is privately owned.
Speaker 10: Well, then you need to contact them because it's probably
Speaker 10: I live near a lake and they have these things
Speaker 10: called agricultural lateral lines that they used to feed into farm.
Speaker 6: Land that's exactly what it sounds like to me.
Speaker 16: Bo.
Speaker 6: I think they were there, if you want to know
Speaker 6: the truth, I think that lateral line was there for agriculture,
Speaker 6: and the builders built those homes on top of them. Now,
Speaker 6: how long ago were your homes built?
Speaker 15: You and your neighbors in the seventies?
Speaker 6: Okay, here's what I believe. I do not think anyone's
Speaker 6: going to be responsible except each one to their own property.
Speaker 16: Okay, But I don't see how you.
Speaker 6: I don't see how you can ascribe negligence to anyone.
Speaker 6: This is a condition that's gone on for years and
Speaker 6: years and years and years and years. It's too late
Speaker 6: to go after the builder. There's really no one to
Speaker 6: go after the lake owner. It's been there too long.
Speaker 6: I don't think anyone is responsible. I think everyone has
Speaker 6: to deal with their own crap. I think you have
Speaker 6: to make sure it's terminated before it gets to your
Speaker 6: crawl space and evacuate that line. You don't have to
Speaker 6: fix the line, you just evacuate it. Did it? What
Speaker 6: damage did it do to your home?
Speaker 15: About sixty thousand dollars to the basement?
Speaker 6: How did it do sixty six zero thousand?
Speaker 15: Because from the crawl space. It went into the finished basement.
Speaker 6: Okay, Now is your insurance covering it? Or do they
Speaker 6: call it flood?
Speaker 15: They didn't call it flood. They are denying it because
Speaker 15: of saying it was water steam, but it's not. It
Speaker 15: was pressure from our presence of tree, shrubs, plant roofs,
Speaker 15: whether growth is above or below the surface of the ground,
Speaker 15: which it isn't.
Speaker 6: No, that's visual, Susan, that's visual thinking. You're you're never
Speaker 6: it's that's made for sewer lines. That's never gonna work.
Speaker 6: I mean, I would be on your insurance company side
Speaker 6: to deny that. What I'm asking you is this what
Speaker 6: are they calling it?
Speaker 15: Okay, well let me tell you one thing that way.
Speaker 6: I'm asking what is your insurance company classifying it as?
Speaker 7: What?
Speaker 6: That's all I need to know right now. Then you
Speaker 6: can tell me stuff. How is your insurance company classifying it?
Speaker 15: I'm trying to read what they're saying. It says it's
Speaker 15: a backup through a buried storm water pipe, and then
Speaker 15: they say what it's not covered. They don't cover certain
Speaker 15: so that's what they're calling it.
Speaker 6: Okay, got it, And you want to call it something
Speaker 6: else to get it covered? You want to call it
Speaker 6: something else to get it covered.
Speaker 15: They're calling it accidental discharge er overflow which occurs off
Speaker 15: our residence residence premise.
Speaker 7: But it wasn't it.
Speaker 6: They're absolutely, they're absolutely, they're absolutely right. It is. It
Speaker 6: recurred off of your residence and floating into your residence.
Speaker 6: Hold on, we have more coming right up. Hi, Tom Martino,
Speaker 6: your troubleshooter three oh three seven one three talks seven
Speaker 6: one three eight two five five. This is terrible. We're
Speaker 6: going to get an insurance compass insurance on to see
Speaker 6: you know, if they're classifying it right and all of that.
Speaker 6: Right now, I want to go back to the phones
Speaker 6: and help people have been waiting a long time. Oh,
Speaker 6: Jody in this car park, did you send me? You
Speaker 6: sent me some email on that I don't know if
Speaker 6: really Jody has a prayer? This contract that you sent
Speaker 6: me was it's not the one. I don't see anything
Speaker 6: about Jody. Uh nope. I see a Kia sportage. I
Speaker 6: see the other stuff. I don't see anything for Jody.
Speaker 6: So what did you send me kachina? Because I don't
Speaker 6: have it my kachina? What what did you send me?
Speaker 9: Dear?
Speaker 6: Did you send me something on.
Speaker 8: Her car part.
Speaker 6: Because I don't have it.
Speaker 21: Yeah, let me resend it.
Speaker 6: Okay, Well, why don't you just tell me the heading
Speaker 6: or the topic and I'll find it, because I'm in
Speaker 6: my uh stuff here and I don't see it, says
Speaker 6: Kia Mark. Did you get it? Mark?
Speaker 7: Yes?
Speaker 6: Can you tell me about it? Mark? Go ahead?
Speaker 4: Well, it's just seventeen ninety four dollars and ninety nine
Speaker 4: cents for a bumper assembly. I'm not sure what else
Speaker 4: I can tell you about it.
Speaker 6: What does it say about like? I don't know.
Speaker 8: Like, thanks for your reasoning at all.
Speaker 4: We're excited to let you know that we've received the
Speaker 4: part order for your Kia Sportage order details item ordered.
Speaker 6: Is there a website? Mark?
Speaker 8: Let me see I've found the website.
Speaker 6: Okay, I do see it now, I do see it, Mark, Yes,
Speaker 6: thank you, because I was not looking. She just never
Speaker 6: received it. What's the issue? Yeah? Yeah, the company went
Speaker 6: out of business right after taking payment.
Speaker 8: Well, dispute it on your credit card?
Speaker 6: Yeah, but there is no website or anything.
Speaker 16: It was on my debit card.
Speaker 8: Well, I mean, how did you put in a pin number?
Speaker 16: Yes? Yes, we went to our bank.
Speaker 6: Here's what I want to know, here's something I wanted
Speaker 6: to find out. On the invoice, there's no address. Well,
Speaker 6: there is an address, Hold on, there is an address.
Speaker 6: Is there a website for this place? How did you
Speaker 6: guys find it?
Speaker 9: Yes?
Speaker 16: Down at the very bottom, there's no website.
Speaker 6: Do you know the difference between you? Look at nevermind,
Speaker 6: I'm not going to build it on you. That's an
Speaker 6: email address. That is not a website. That's a Gmail
Speaker 6: addressed here.
Speaker 10: Yes, the website to this place is fifty States autoparts
Speaker 10: dot com.
Speaker 6: Where'd you find it?
Speaker 10: Found it online?
Speaker 6: But she's she's not okay.
Speaker 10: It's fifty States, not States. It's fifty States autoparts dot Com.
Speaker 10: I had to call them several times during the break
Speaker 10: and they do not answer their phone. I don't think.
Speaker 6: Okay, so this is the place that is out of
Speaker 6: business mine. When I put in fifty parts, when I
Speaker 6: put in fifty States autoparts dot com, it forwards me
Speaker 6: to a Nissan dealer fifty States autoparts dot com. The
Speaker 6: number five zero is that what it does? BO help
Speaker 6: me out here?
Speaker 11: Okay?
Speaker 10: The phone number I have.
Speaker 6: Is no BO. I don't need the phone number. I
Speaker 6: need the website. Can you give me the URL please?
Speaker 10: I can't. I can't find it. I just know it's
Speaker 10: fifty States Autoparts dot com.
Speaker 6: I'll look, but that doesn't come up. See I'm typing
Speaker 6: it fifty States Autoparts dot com. And what it does
Speaker 6: is it forwards me to a Nissan dealer. Actually, every
Speaker 6: time I type forms me to something else.
Speaker 7: Yeah.
Speaker 10: Now I typed it in again. I typed in fifty
Speaker 10: States autoparts dot com again and it comes up as
Speaker 10: www dot trust pilot dot com.
Speaker 6: You know what's there's no website. It's suffice it to
Speaker 6: say there's no website.
Speaker 8: Well what I don't. Just hold on a second.
Speaker 4: Guys, she said, you started saying you walked into your
Speaker 4: bank to pay for this.
Speaker 8: How did you pay for this?
Speaker 7: No?
Speaker 16: No, no, I I called my bank. My husband paid
Speaker 16: with this debit card and Mark Mark.
Speaker 6: We went all through this. I don't want to do
Speaker 6: it again. Let me just explain it to Mark Mark.
Speaker 6: It was. It was a debit card transaction period. They
Speaker 6: went to the bank to try to reverse it. The
Speaker 6: bank says, we can't. They already took the money. Okay,
Speaker 6: so I don't want to. I mean, if you have
Speaker 6: probably just to complete move on.
Speaker 14: I found a site called fifty Stars Auto Parts and
Speaker 14: they say that why.
Speaker 6: Don't we just make up any name? I mean, what difference.
Speaker 4: Well, I'm just it's probably a complete scam and they
Speaker 4: took her money.
Speaker 11: It's it's definitely a scam.
Speaker 6: Okay, this one has a different phone number, I think.
Speaker 6: But look at whatever it is that you lost your money.
Speaker 6: I mean, I don't really know what else to tell you,
Speaker 6: and I hate saying it, but I think you lost
Speaker 6: your money.
Speaker 20: Okay.
Speaker 16: Well, I appreciate your time, and I appreciate.
Speaker 6: I'm so sorry for you. I'm sorry that we couldn't
Speaker 6: help you more. I I really really am three h
Speaker 6: three seven one three eight two no no, I yes,
Speaker 6: And you're welcome, although we didn't really do anything for you.
Speaker 6: Oh man, this is terrible. We have more coming right up. Hi,
Speaker 6: Tom Martino, you're a troubleshooter. Three oh three seven one
Speaker 6: three talks seven one three eight two five five. We're
Speaker 6: out of time. We're gonna come back. We have another
Speaker 6: hour and it's gonna be busy. We're gonna go back
Speaker 6: to the r V problem. We're gonna go back to
Speaker 6: Susan and the water damage and we're gonna try to
Speaker 6: get compass insurance on or someone who can address that.
Speaker 6: And then Duane with auto savvy problem. I'm Tom Martino.
Speaker 6: Stick around for more on the Troubleshooter Show.
Speaker 1: Yeah, ripped up bad news, You need advice who.
Speaker 2: You don't have to.
Speaker 3: Come running just.
Speaker 5: As fast as we can.
Speaker 3: Shooter's gonna help.
Speaker 5: Come man, this is the Troubleshooter Show. No, Tom Martino.
Speaker 6: Hey, I'm Tom Martino. Welcome to the show. Three oh
Speaker 6: three seven one three talk seven one three eight two
Speaker 6: five five welcome. Hey, Paul, the waterman's with us. And
Speaker 6: I do have to go to some texts because I
Speaker 6: think people are getting a little. I'm getting a lot
Speaker 6: so so on the pfas they're chemicals, they're in everything.
Speaker 6: Basically you can remove them from your home with a
Speaker 6: system and soft of the water and get all the
Speaker 6: benefits for thirty four ninety five if you call Mentioned Martino,
Speaker 6: then for eleven hundred you can do reverse osmosis for
Speaker 6: drinking water. This is wonderful, but what about the general population?
Speaker 6: What about I mean, Paul, It scares the hell out
Speaker 6: of me.
Speaker 11: So right now, the ep is mandated that local water
Speaker 11: municipalities have to restrict p fives and the water supply
Speaker 11: the process.
Speaker 6: Yeah, but how do they do it?
Speaker 11: Well, that's see, that's the whole problem is that you know,
Speaker 11: you got an eight in to waterman coming with all
Speaker 11: that water pressure. So you imagine the size of the
Speaker 11: filtration system you'd have to have. I mean, it's sumong,
Speaker 11: it's would be you.
Speaker 6: There is no way to meet the federal mandates. So
Speaker 6: so what happens.
Speaker 11: That it's up to the individual. I think if you're
Speaker 11: if you're gonna give people tax breaks to buy e bikes,
Speaker 11: why not give them tax breaks to filter the.
Speaker 6: Wall, especially if the local municipalities can't meet the standards.
Speaker 11: I totally agree. This is this is something that we
Speaker 11: really have to dress and bring the forefront because it's serious.
Speaker 6: Okay, next question, Mark lives on well Water. I used
Speaker 6: to live on well Warner, big beautiful Well. Does he
Speaker 6: have p fas in that Warner?
Speaker 7: Yes?
Speaker 11: I think you think.
Speaker 6: So can you test for them?
Speaker 11: You can't test for them.
Speaker 6: You can't.
Speaker 11: You have to take them to the lab. You can't
Speaker 11: take to the state lab because they got they got
Speaker 11: caught fudging water tests. You believe it or not. So
Speaker 11: both the Colorado Colorado State Lab. Wow, so you'd have
Speaker 11: to find it independent to do PFOS testing. But I
Speaker 11: believe with the research Tom that I've done, everybody has,
Speaker 11: you know, concern for p fives in the water. It's
Speaker 11: a global issue really truly.
Speaker 6: I wonder though, if we sent a sample of Mark's well,
Speaker 6: now he's got your system. So I'm Mark, I mean,
Speaker 6: could you imagine if the runoff of the rain affected
Speaker 6: people out in the country on wells.
Speaker 4: Well we're on the lower docks. Then I don't know
Speaker 4: how they get their water supply.
Speaker 6: I mean water evaporates into the sky. I get it.
Speaker 6: The water cycle doesn't clean up everything.
Speaker 11: So me listen how these get their water from well
Speaker 11: water too? I mean they get it from either the
Speaker 11: plaid or ground water wells that feed that you know,
Speaker 11: they're holding tanks. It's the same thing. Upper Dawson, Lower Dawson.
Speaker 11: You it's a water What do you think? How do
Speaker 11: you think those waterways get get resupplied?
Speaker 6: Hey, we had another topic looming. Is Brian Burns unavailable
Speaker 6: for the whole show today basically up until about one.
Speaker 7: Oh be late.
Speaker 6: Mark might have to handle this, Okay, So let's talk
Speaker 6: about water damage. Susan, the pipe burst, you got sixty thousand.
Speaker 6: We're going to try to get an insurance company on
Speaker 6: to see if you're being treated fairly. You can also
Speaker 6: call a public adjuster to take a look at it.
Speaker 6: My feeling is that they are classifying it correctly, but
Speaker 6: I might be wrong. I mean, I've been wrong several
Speaker 6: times when I tried to think like a company and
Speaker 6: it ended up being wrong and the consumer got helped.
Speaker 6: Here's the bottom line. Okay, there's a lot of statutes
Speaker 6: of limitations, expired absolute statutes that means someone did something intentionally.
Speaker 6: There's absolute statutes. They don't allow the country to be
Speaker 6: mired in lawsuits for our entire lives. So here's the
Speaker 6: big question. I think the only protection is going to
Speaker 6: be insurance. Would your insurance cover it or the neighbor's insurance.
Speaker 6: I never even thought of that, because even though you
Speaker 6: have a contract with yours and you may have an
Speaker 6: exclusion for groundwater or waste water or other water from
Speaker 6: other places flowing into or onto your property, that neighbor
Speaker 6: has liability. So maybe they can put an acclaim because
Speaker 6: you can show some causation. Possibly would their plumber say,
Speaker 6: did their plumber hint that by him capping that neighbor
Speaker 6: it caused you to back your pipe to leak.
Speaker 15: I believe so. But I also know that the insurance
Speaker 15: company had a independent engineer come out and look at it,
Speaker 15: and I believe that was his assertion. I'll also tell.
Speaker 6: You that the wait wait wait wait wait wait wait
Speaker 6: wait wait, your insurance company had an independent engineer come out, right, Yes,
Speaker 6: what were the findings of the engineer? What were the findings?
Speaker 18: Again?
Speaker 15: What I remember was inconclusive of the source of the water.
Speaker 15: Can I'd like to tell you this one piece of it.
Speaker 15: The lake. The people that own the lake, they were
Speaker 15: made aware of the break in the house nearby us.
Speaker 15: They were told that the water that came into our
Speaker 15: neighbor's house was coming from their lake. They had idea
Speaker 15: of that three weeks before ours broke. So I'm if
Speaker 15: our insurance doesn't pay, I wonder if the people who
Speaker 15: own the lake and.
Speaker 6: Have I mean, you might be able, you might be
Speaker 6: able to make a case for negligence because you're saying
Speaker 6: they knew about a condition and did not act on it.
Speaker 6: What exactly did they know and who told them?
Speaker 20: They came out.
Speaker 15: The managers of the property came out to the house
Speaker 15: that had the initial break, and they were told where
Speaker 15: the pipe went underground towards their lake. They were told
Speaker 15: that there were crowd ads in the lake, that it
Speaker 15: smelt like lake water. They were shown where the pipe
Speaker 15: went from there.
Speaker 6: So an engineer. An engineer examined your neighbor's property and
Speaker 6: told the lake owner, you have water leaking out of
Speaker 6: your lake into their home.
Speaker 15: No, they did not tell the homeowner that they were.
Speaker 15: They spoke, or they didn't come out and show that.
Speaker 15: The engineer didn't. The engineer spoke to them, got that
Speaker 15: information and then showed where the pipe went towards the lake.
Speaker 6: Okay, I'm going to have to say that. Hold on, Susan.
Speaker 6: I know you think you're being clear, but not to me. Okay,
Speaker 6: it's my fault, my fault. Okay, you said that the
Speaker 6: lake owner was made aware that their lake was overflowing
Speaker 6: into your neighbor's home three weeks before your pipe broke.
Speaker 6: Here's what I need to know. Nothing else. Who made
Speaker 6: the lake owner aware?
Speaker 15: The owner of the house where the initial overflow occurred.
Speaker 6: Your neighbor, Yes, your neighbor told the lake owner. I
Speaker 6: had an engineer to my home and they identified the
Speaker 6: source of the water as coming from the lake.
Speaker 15: No, the engineer did not come to that house and
Speaker 15: make that observation.
Speaker 6: You see why I'm confused.
Speaker 15: Engineers.
Speaker 6: Wait, wait, we don't need another voice yet. I need
Speaker 6: to know who made the lake owner aware the lake
Speaker 6: was overflowing.
Speaker 15: Our neighbor.
Speaker 6: How did the neighbor know the source of the water.
Speaker 15: They made the assumption because there was crowd ads in
Speaker 15: the water in their homes.
Speaker 6: Okay, the neighbors made the assumption, or the engineer made
Speaker 6: the assumption.
Speaker 15: No, not at not at the three weeks before it broke.
Speaker 15: The engineer came after, came to our house after the break.
Speaker 15: Did the review?
Speaker 6: Okay? Hold on then, no engineer, No engineer, So hold on,
Speaker 6: just wait please, So three weeks before for your break.
Speaker 6: No engineer, no professional, no expert made the lake owner
Speaker 6: aware that they had a problem.
Speaker 15: No, just the neighbor and had a hunch.
Speaker 6: The neighbor had a hunch and some proof.
Speaker 15: That the pipe was coming from the direction of the lake.
Speaker 6: Okay, but there was nothing conclusive. It was a hunch
Speaker 6: from the neighbors that correct. Yes, Okay, So the question
Speaker 6: will be was that enough notice that they should have
Speaker 6: acted on were they negligent not to? Now, an engineer's
Speaker 6: notification would have been way more credible than a neighbor
Speaker 6: with a hunch. So I don't know the answer, Mark,
Speaker 6: Do you have an idea once a person who owns
Speaker 6: the lat supposed to do? I'm just curious. Well, I
Speaker 6: don't know either. But you mean if a neighbor, if
Speaker 6: a person in the neighborhood comes up and says, mister
Speaker 6: lake owner, I have a hunch that your lake is
Speaker 6: overflowing into my house through this pipe because I smell crawdads,
Speaker 6: I don't know what they're supposed to do.
Speaker 4: Well, even if if there was at one point irrigation
Speaker 4: pipe or something from the lake and no one knows
Speaker 4: where it is and it was put in fifty one
Speaker 4: hundred years ago, I mean, I have no idea what
Speaker 4: the lake owner would possibly do.
Speaker 6: Or if he's responsible. I have another question for Susan
Speaker 6: without a lot of story, but mainly if you have
Speaker 6: some answers. If not, I understand, do you know if
Speaker 6: that overflow pipe was there before the current lake owner
Speaker 6: bought that property.
Speaker 13: I do not know.
Speaker 6: How long did that lake owner own that property.
Speaker 15: They owned it in the sixties.
Speaker 6: From the sixties, yes, okay, and they still own it,
Speaker 6: yes okay, And we have no idea. See that's another
Speaker 6: thing you'd have to establish. If that lake owner says
Speaker 6: I bought this lake, is there a house on the
Speaker 6: lake or I mean is it just a lake?
Speaker 15: No, it's an active property.
Speaker 6: Like what do you mean an active like a residence?
Speaker 15: No, a business?
Speaker 6: What kind of business?
Speaker 15: I'd rather not say right now.
Speaker 6: Well, then we're going to have to enter our conversation.
Speaker 8: It was nice.
Speaker 6: I hope you can work it out, but we need
Speaker 6: information to continue, and our experts would need information. But
Speaker 6: I understand you can. You can pursue this with an
Speaker 6: attorney or something. And I wish you the best. I
Speaker 6: really do, I I really do three O three seven
Speaker 6: to one three talk seven one three A two five five.
Speaker 6: You see. I understand people don't want to talk about stuff,
Speaker 6: but it's a matter of public record, and we we're
Speaker 6: not going to pull teeth. We're not going to circle
Speaker 6: around and try to play by your rules. Okay, we
Speaker 6: need complete information if you want to avail yourself of
Speaker 6: our experts. Raina Bias is on and I can she
Speaker 6: hold through the break or she and or hurry? I
Speaker 6: really want to give her more time and I'd rather
Speaker 6: hold Let me know, Kashena, please, what's that? Three oh three?
Speaker 6: I can't hear what. I'm sorry, tell me okay, thank
Speaker 6: you so Raina, thank you so much. I'm going to
Speaker 6: come back to you because this is really important and
Speaker 6: we get your spin on this. We have more coming
Speaker 6: right up, Hi, Tom Martino. Rent A Bias is an
Speaker 6: attorney at law the Bias Firm dot com ba Yas.
Speaker 6: We use her as an expert because she knows a
Speaker 6: lot about car laws and warranties and Magnus and Moss
Speaker 6: and blah blah blah. This is not so complicated. I'm
Speaker 6: gonna sum it up, Reina. It can get complicated, but
Speaker 6: I'm gonna make it real simple. Ernie did a private transaction.
Speaker 6: He bought an RV from a neighbor. Well is his name.
Speaker 6: It's not Ernie. I'm sorry, it's my fault. Jerry. So,
Speaker 6: Jerry bought an RV from a neighbor. And it's a
Speaker 6: two thousand and four Gulf Stream RV for forty grand
Speaker 6: And it's that simple. Private sale. He found a warranty.
Speaker 6: He paid four grand. Well, he didn't pay four grand,
Speaker 6: it was four paid by monthly payments. He made a
Speaker 6: few monthly payments. The underwriter is called dowc. It doesn't matter.
Speaker 6: There was the people who sold him the warranty and
Speaker 6: then the one who underwrote it. He was having electrical issues.
Speaker 6: The refrigerators shorted and caused multiple problems to the tune
Speaker 6: of thousands of dollars in repair. The warranty company was
Speaker 6: contacted by I guess the mechanic. The underwriter responded by
Speaker 6: canceling the warranty and said that it's not in effect now, Jerry,
Speaker 6: we can't have a lot of narration. I want to
Speaker 6: ask you what was the reason they gave you, either
Speaker 6: verbally or in writing, as to why they canceled the policy.
Speaker 2: They gave me two reasons. One they said they canceled it.
Speaker 7: Ter my request.
Speaker 2: Two was because they said they could do it, because
Speaker 2: they could.
Speaker 6: Okay, now I have a copy. I have a copy
Speaker 6: of the warranty and basically it's a standard extended warranty standard, standard, standard, standard, standard, standard.
Speaker 6: Nothing in it says they can cancel it because they
Speaker 6: want to blah, blah blah. It's just like all the
Speaker 6: rest of them. There might be some exclusions and then
Speaker 6: i'm reading. But in general, though, what I understand is
Speaker 6: how they just cancel them. What is your first blush
Speaker 6: on this RNA.
Speaker 21: My first blush is that they can't cancel it. So
Speaker 21: it sounds like he was making his payments and he
Speaker 21: was doing it on time.
Speaker 7: Is that right? Yes?
Speaker 21: Okay, so at the time that you can't At the
Speaker 21: time that you signed the contract, the idea was that
Speaker 21: you would get this coverage even though all the payments
Speaker 21: hadn't been made. Right, It wasn't that you had to
Speaker 21: pay four dollars to actually write that's right, cancel that's
Speaker 21: right exactly.
Speaker 12: Well, so it's almost like almost like kind of a loan.
Speaker 21: But regardless, it was in effect the first time he
Speaker 21: made the payment, and as long as he was current
Speaker 21: on his payment, they're not allowed to cancel it.
Speaker 4: Well, hold on a second, if let me argue this mark, Well,
Speaker 4: just hold on real quick. If this company shows up
Speaker 4: because he puts a claim in and they come out
Speaker 4: to look at this for the claim and when they
Speaker 4: get out there, it's not roadworthy.
Speaker 8: It's falling apart.
Speaker 4: It's rusted, it's on fire for that matter, whatever it
Speaker 4: happens to be. I mean, how does that work then?
Speaker 6: And be okay, hold on, hold on, please please let
Speaker 6: me clarify something. We understand that the warranty, under normal
Speaker 6: circumstances would have been in effect. However, that does not
Speaker 6: mean they can't turn down a claim based on exclusions. Now,
Speaker 6: maybe that's why it was turned down, Okay, not that
Speaker 6: it wasn't in effect. I don't think they're arguing that
Speaker 6: it wasn't in effect. I think what they're arguing, and
Speaker 6: what Mark is getting at, is that they're arguing that
Speaker 6: when at the time he bought this it was a
Speaker 6: piece of crap.
Speaker 9: Go ahead, okay.
Speaker 21: So usually there's some sort of exclusion in the contract
Speaker 21: itself that says, if this was a pre existing condition,
Speaker 21: that they are not going to cover it. Now, you
Speaker 21: can argue that they should have come out and looked
Speaker 21: at it, and that they were the ones who extended
Speaker 21: the contract, so they took it as the vehicle being.
Speaker 2: What it is.
Speaker 21: But if there is that exclusion, then it is something
Speaker 21: to contend with, right, If there is a pre existing condition,
Speaker 21: and that's what they're blaming it on they can say
Speaker 21: that they're not going to cover. It all comes down
Speaker 21: to whatever they are excluding. So you have to just
Speaker 21: look at that language carefully.
Speaker 16: So are they is that what they're doing?
Speaker 6: So I want to ask you something, Mark, you got me?
Speaker 6: Let me ask the owner because he's the only one
Speaker 6: that really knows. What did they mean it was not
Speaker 6: roadworthy when they came out and looked at your RV. Well,
Speaker 6: I'm going to ask you, not them, I'm going to
Speaker 6: ask you before you had these problems. Was this an
Speaker 6: RV that was on the road being used regularly?
Speaker 9: Jerry yees.
Speaker 2: Yes, we live in it full time. We've been to
Speaker 2: Texas and New Mexico in it. It's just that one
Speaker 2: evening and everything went south on it.
Speaker 6: So it was roadworthy, it was registered, it was and
Speaker 6: your neighbor before you bought it was also using it.
Speaker 2: Correct, he lived in it full time.
Speaker 4: Oh wait a minute, Wait a minute, is it possible
Speaker 4: on some of these if you're living in it. That's
Speaker 4: a whole different kind of insurance. In other words, the
Speaker 4: warranty is for something you know, you go on vacation with,
Speaker 4: not something.
Speaker 8: You live in.
Speaker 2: But when I asked gentleman, who sold it to me.
Speaker 2: He said, it's fully covered, no matter if I'm on
Speaker 2: the road or if I'm setting in an RV park.
Speaker 4: Well, that has nothing to do if you're living with it, though,
Speaker 4: I mean, Tom, do you know what I'm saying?
Speaker 6: Yes, exactly, many times, hold on, many times. A warranty
Speaker 6: is meant to be a warranty for a regular RV.
Speaker 6: If you live in it, they figure you're using it
Speaker 6: too much, and there's an exclusion for people who live
Speaker 6: they have to buy a more robust warranty. I don't
Speaker 6: know what you're said about that. Actually, Mark, I didn't
Speaker 6: see the contract, but he's right. There are RV warranties
Speaker 6: that won't warranty you if you live in it.
Speaker 2: Well, they said they did cover everything, whether I lived
Speaker 2: in it or not, because my wife works and we
Speaker 2: traveled to different areas for her work.
Speaker 6: So they said, what do you mean? They said, what
Speaker 6: does that mean?
Speaker 2: They said when I purchased the insurance to the Jema said,
Speaker 2: you know, we live in it.
Speaker 6: No, it doesn't matter, No, no telling him, hold on,
Speaker 6: I don't want to go there, Jerry, I understand nothing
Speaker 6: anyone says truly. Okay, and Jerry.
Speaker 2: That's one reason we call.
Speaker 6: Jerry, Jerry, Jerry, please listen to me for the future,
Speaker 6: at least unless you can absolutely positively prove each and
Speaker 6: every word that would lead to fraud in the inducement.
Speaker 6: It is a waste of time to talk about what
Speaker 6: you talked about. Okay, it really really is. Okay, then
Speaker 6: let's not talk about it. Let's talk about what the
Speaker 6: warranty says.
Speaker 4: Well, I can tell you right now the warranty that
Speaker 4: he has our V Guard, their limited warranty does not
Speaker 4: cover r v's.
Speaker 8: That are used full time as primary ray.
Speaker 6: Now where do you see that mark?
Speaker 8: I see it on their website, But.
Speaker 6: Did you see it in the contract. I'm just curious.
Speaker 6: I'm not well, I didn't.
Speaker 4: Agree now the contract. First of all, the one I have,
Speaker 4: I can't even read the middle of it. And then
Speaker 4: for some reason, it looks like he blacks the stuff out.
Speaker 2: That's the one.
Speaker 4: But listen, here's the bottom line. I've never looked at
Speaker 4: one unless if you buy full time insurance, and you
Speaker 4: know you're talking like homeowners, it's five six grand whatever
Speaker 4: it is a year. I have never seen an RV
Speaker 4: a recreational vehicle extended warranty that covers stuff you live in.
Speaker 8: I've never seen one.
Speaker 2: Well, that's through my primary insurance. My primary takes care
Speaker 2: of it as a home. My warranty takes care of
Speaker 2: anything from the ball.
Speaker 4: You're totally missing what I'm saying. When you buy a
Speaker 4: warranty like you did through our v guard, if you
Speaker 4: live in it, it voids the warranty.
Speaker 6: See, it could be it could be that that is
Speaker 6: an exclusion. Here's what I would do. Here's truly what
Speaker 6: I would do, because there's a lot of money at stake.
Speaker 6: What I would do is hire You said you could
Speaker 6: not find an attorney, not one who would read the
Speaker 6: contract and give you an opinion, right, And I said,
Speaker 6: what do you mean you can't find an attorney that
Speaker 6: would take an hourly rate and read a contract? And
Speaker 6: you said, I can't find one. So, Jerry, I'm going
Speaker 6: to ask Reina if he wanted to hire you simply
Speaker 6: to interpret the contract and the denial. I mean, would
Speaker 6: you do that on an hourly basis?
Speaker 21: Yeah, we offer hourly consultations, so if it's one hour,
Speaker 21: five hundred dollars. I spent a half an hour looking
Speaker 21: at the contract and then I talked to you about
Speaker 21: your case and how good it is.
Speaker 16: Yeah, we do that on a regular basis.
Speaker 6: And and Jerry, there we go. Let's start there. Because
Speaker 6: no matter what the website says, no matter what you say,
Speaker 6: he said, no matter what I say, what's going to
Speaker 6: matter is the contract. Okay, can I add one more thing?
Speaker 12: And if we you know what I really need?
Speaker 21: Yes, raa, Jerry is going to call me or anybody's
Speaker 21: gonna call me. I really need a denial. Right, we
Speaker 21: got to show what are they actually saying is the
Speaker 21: reason that they're canceling the contract? That piece of paper
Speaker 21: is going to go along way.
Speaker 8: He doesn't have one, He doesn't have a denial?
Speaker 6: He did so, Jerry, how do you know it was.
Speaker 2: Canceled because they sent me an email?
Speaker 6: Okay, so you do have a denial, have a.
Speaker 16: Copy of it?
Speaker 2: Yes, you should have a copy.
Speaker 6: Well I don't. I don't.
Speaker 8: There's a native middle email. The emails say that you
Speaker 8: canceled the warranty.
Speaker 2: Well, I'm reading an email now, I says the rep
Speaker 2: the three hundred and twenty one seventy five has been
Speaker 2: made to your account per the contract being canceled by you. Well,
Speaker 2: and I didn't care you.
Speaker 22: Contract and they never denied anything. They're saying he canceled
Speaker 22: it to and what do they they say? They say
Speaker 22: that you canceled the contract.
Speaker 2: That was the first one.
Speaker 9: Yes, I and you.
Speaker 6: Didn't send that to you didn't send that to us.
Speaker 6: But you have to send it to Raina.
Speaker 2: Okay, I thought I had it sent to you.
Speaker 6: Sorry about that now you said hold on. You said
Speaker 6: that was the first one. What was the second one?
Speaker 6: What was the second one?
Speaker 2: If they canceled it due to the fact that they
Speaker 2: could at any time.
Speaker 6: That was that they said that in writing, Yes, I'm
Speaker 6: looking for it. So they sent you an email. Is no,
Speaker 6: we canceled your warranty because we can cancel at any
Speaker 6: time for any reason. Correct, Okay, I want you to
Speaker 6: send both of those emails along with the contract to Raina.
Speaker 6: We're gonna put you in touch with her because truly
Speaker 6: we've gone as far as we can. I'm Tom Martino,
Speaker 6: by the way, the Bias Firm dot com. Let me
Speaker 6: give you the number seven to zero five five two
Speaker 6: sixty sixty two. Hi Tom Martino here three h three
Speaker 6: seven one three talk seven one three two five I Dwayne,
Speaker 6: I'm so sorry for the weight man. What's going on?
Speaker 9: Dwayne?
Speaker 12: Hey? How you doing? Tom good?
Speaker 6: I'm sorry for the waight Dwayne?
Speaker 7: We oh it's all good.
Speaker 6: Just what's going on?
Speaker 16: Wait while I wait before we're good?
Speaker 12: Well, we bought I bought an MKC Lincoln from Otto
Speaker 12: Savvy a few years ago.
Speaker 6: And oh that's the one you said, did you send
Speaker 6: all those pictures?
Speaker 7: I did?
Speaker 6: Oh my god. Now let me ask you something. When
Speaker 6: did you discover When did you buy it?
Speaker 12: I think it was April of twenty twenty three?
Speaker 6: Okay, care, Now when did you tell your story you
Speaker 6: bought this link? And how many miles were on it?
Speaker 12: Like nineteen thousand?
Speaker 3: Okay?
Speaker 6: So what's going on?
Speaker 12: And well, right away I drove it down the road
Speaker 12: and friend in um rattled like the A frame was
Speaker 12: going to fall off, and so I took the back.
Speaker 6: What do you mean right away? What do you mean
Speaker 6: right away on the test drive?
Speaker 7: No?
Speaker 12: I mean after I bought it.
Speaker 11: The test Did you.
Speaker 6: Have it checked out before you? Did you? Did you
Speaker 6: have it checked out before you bought it?
Speaker 9: No?
Speaker 6: Okay, So then what happened after you felt this rattling? I?
Speaker 12: Uh, I took it back. The guy rode to me
Speaker 12: and said, yep, you're right. So they put on a strut,
Speaker 12: didn't it did not fix it?
Speaker 6: How long after? How long after you bought it? Did
Speaker 6: you notice this rattling?
Speaker 12: About a week?
Speaker 6: Okay? So and then the guy put on a strut
Speaker 6: and it didn't work? Then what.
Speaker 12: So I called him and told them and I took
Speaker 12: it back. They were going to take it to a
Speaker 12: body shop.
Speaker 16: I waited for.
Speaker 6: Now, let me ask you something? Did you so?
Speaker 7: So?
Speaker 6: Apparently it was under some kind of warranty.
Speaker 12: Oh, it has just a short warranty of how long.
Speaker 9: I went go ahead of?
Speaker 14: Yeah, I did a little research auto Savvy and a
Speaker 14: couple of very interesting things came up. So, first of all,
Speaker 14: their vehicles do come with a four month, forty five
Speaker 14: hundred mile warranty. But what's even more significant about Autosavvy
Speaker 14: is they specialize in what they uphemistically call branded title vehicles, oh,
Speaker 14: which means they're all salvaged vehicles.
Speaker 6: And they.
Speaker 14: Yeah that the term branded title vehicles appears many many
Speaker 14: times throughout their website. Oh okay, so that's important background
Speaker 14: to this.
Speaker 6: Okay, Now, so it's it's they don't pretend it not
Speaker 6: to be They say it's a branded.
Speaker 14: Title, yeah, and they advertise it like a really big
Speaker 14: positive for the consult.
Speaker 6: It can be a big positive because if you want
Speaker 6: to keep a car and you're not thinking you're going
Speaker 6: to get a lot of money on trade or selling,
Speaker 6: a branded title or a rebuilt from salvage is not
Speaker 6: always crap. It can be crap. It's not always crap.
Speaker 6: Sometimes it's a way to own a really nice car
Speaker 6: way cheaper. But I don't want to go there right now.
Speaker 6: What I want to know is this. You had a problem,
Speaker 6: they tried to react to it. That was in twenty
Speaker 6: twenty three. What's going on now?
Speaker 12: Well, actually that went on.
Speaker 6: Did they ever fix that rattling in the front by
Speaker 6: the way, did they ever fix it?
Speaker 9: No?
Speaker 12: I believe I took it back to home eight times
Speaker 12: and they finally just said that we can't fix it
Speaker 12: and it's your problem now.
Speaker 6: Yeah, which, of course it is crudging by these pictures.
Speaker 8: I mean, it looks like the frame is broke in
Speaker 8: all kinds of.
Speaker 6: Problems, but it is a they're terrible pictures. Here's the problem. Though,
Speaker 6: Dwayne had every right to have that inspected and to
Speaker 6: find those problems before he bought it. I mean, this
Speaker 6: is a terrible situation, but Dwayne walked into it. I
Speaker 6: mean I don't see did they what did they do?
Speaker 6: What did they they lie to them? Did they cheat him?
Speaker 6: Here's what I want to know. If it was under
Speaker 6: warranty and they couldn't fix it under warranty, why didn't
Speaker 6: you fight it? Then?
Speaker 7: Well we did.
Speaker 6: We got to take a break. I'll come right back.
Speaker 6: I'm Tom Martino three oh three seven one three A
Speaker 6: two five five. Hey Tom Martino here three oh three
Speaker 6: seven to one to three talk. Okay, So Dwayne, listen, man,
Speaker 6: what why didn't you when they didn't honor the warranty?
Speaker 6: Why couldn't you like do something?
Speaker 9: Then?
Speaker 6: Real quick?
Speaker 12: Well, I did go and see them several times. They
Speaker 12: kept assuring me fix it. I don't know if I
Speaker 12: mentioned it, but it took it back multiple times.
Speaker 6: No, no, I know eight times. But then but then
Speaker 6: the warranty expired. True, okay, So what do you want now?
Speaker 12: I just didn't know if there was any recourse. I
Speaker 12: had the pictures I sent you, we would annow you might.
Speaker 6: Want to see rain a bias and get a consultation.
Speaker 6: I personally think it's gonna be very difficult because you
Speaker 6: bought it as is. They clearly disclose its salvage. You
Speaker 6: could have had it checked out and all of that.
Speaker 6: And now I'm not chastising you. I'm saying it could
Speaker 6: be you have recourse, but it's gonna be it's gonna be, uh,
Speaker 6: pretty difficult, man. I mean, it's gonna be very difficult.
Speaker 6: But I would go to Raina and ask her. I mean,
Speaker 6: the thing is a piece of crap, brother, it is. Well,
Speaker 6: what do they say about all your pictures?
Speaker 12: They didn't reply, Hey, does.
Speaker 6: Anybody want to Hey, I want to know something. Does
Speaker 6: anyone want to take a stab at trying to negotiate
Speaker 6: something with these guys? I mean, this guy doesn't have
Speaker 6: a prayer in my opinion, But what do you think
Speaker 6: anybody want to take a prayer. I think I think
Speaker 6: we ought to let him talk to Reya first. I'm
Speaker 6: Tom Martinez three or three seven one three two five five.
Speaker 6: Don't forget people. You can text me at any time
Speaker 6: at seven four seven nine fifty two eighty seven four
Speaker 6: seven nine nine nine fifty two eighty don't forget. Referral
Speaker 6: list dot com for help, information and referral save all
Speaker 6: your problems, for all of us,