Speaker 1: Yea ripped off that news.
Speaker 2: So you don't have.
Speaker 3: Come running, suss as we can show the Shooter's gonna
Speaker 3: help coming man.
Speaker 4: This is the Troubleshooter Show. No, Tom Martinez, welcome, Welcome.
Speaker 5: My friends to the old show. If it's gad, We're
Speaker 5: here to solve problems, answer your questions, take complaints. We
Speaker 5: love helping you. In fact, to the tune and I
Speaker 5: mean this to the tune of over three hundred million dollars.
Speaker 5: Listen to that number. It's quite extraordinary. It's actually a
Speaker 5: lot more than that. There's a lot of stuff we
Speaker 5: just don't know how to put a monetary amount on.
Speaker 5: I mean, when you help people not get kicked out
Speaker 5: of their apartment, or you help people get rid of squatters,
Speaker 5: how do you put how do you put a price
Speaker 5: on that? We actually helped someone get a liver years ago. No,
Speaker 5: it wasn't was it a liver or a kidney kidney liver.
Speaker 6: It was a liver liver.
Speaker 5: It was a liver.
Speaker 6: Yeah, Ken, it was before you were here.
Speaker 5: I think it was a long time ago. We did
Speaker 5: a Facebook campaign along with the show and just found
Speaker 5: a donor. That was the problem. It was a hard
Speaker 5: match Doc, and I always wonder how that person's doing.
Speaker 5: Is it true, Doc, that a liver I heard you
Speaker 5: can like cut a liver in half, donate half of
Speaker 5: it to bail someone out, and then yours will grow
Speaker 5: back eventually back a little bit. But that's pretty phenomenal,
Speaker 5: it is, I mean, compared to most things. Can you
Speaker 5: imagine you you lost a hand and five years later
Speaker 5: your hands back. I think we're getting there, though, I
Speaker 5: think we are all right. Three oh three seven one
Speaker 5: three A two five five. You've been ripped off taking
Speaker 5: advantage of maybe a bad contractor maybe a bad landlord.
Speaker 5: Anybody you want to expose, we'd love to hear from
Speaker 5: you in studio with me today. I got deputy doc
Speaker 5: our guest, Brad O'Brien a Erney at lawlslaw dot com.
Speaker 5: Brad does anything, and I mean that he does anything
Speaker 5: commercial or residential when it comes to real estate. So
Speaker 5: if you're a landlord out there, you have questions, even
Speaker 5: just basic stuff on eviction. Maybe you're a tenant of
Speaker 5: a commercial property and you know you don't understand what
Speaker 5: the lease looks like. This guy knows it all. What's
Speaker 5: your number one call? Brad? What is the number one
Speaker 5: call you have been getting in say the last I
Speaker 5: don't know, six months.
Speaker 7: I think that most people should have a real estate
Speaker 7: attorney when they buy or sell real estate, but especially
Speaker 7: when they don't have a real estate broker, they need
Speaker 7: a helping hand and gag time. I can fill in
Speaker 7: the gap when there is no real estate broker.
Speaker 5: So you get a lot of those calls.
Speaker 8: You know.
Speaker 5: The other thing we talked about a month ago when
Speaker 5: you were in studio is the new home contracts. People
Speaker 5: think they're just like the standard real estate contract when
Speaker 5: you're buying or selling a house in Colorado, and they
Speaker 5: couldn't be further from that. These contracts are one hundred
Speaker 5: percent for the person the drafted a meaning the builder.
Speaker 5: There is a lot of things in there. You might
Speaker 5: think you're buying a house, a new house, for six
Speaker 5: hundred and fifty thousand, and all of a sudden, come
Speaker 5: closing time, they hit you with another seventy five grand
Speaker 5: because building materials went up. We saw a lot of
Speaker 5: that during COVID. People don't know that, you.
Speaker 7: Know, humbuilder contracts have a lot of gotcha's, especially make
Speaker 7: it hard for you to get your earnest money. Back
Speaker 7: if you decide to not go through with it, really tough.
Speaker 5: To get your almost impossible the deal, right Yeah. And
Speaker 5: I mean like if you you know how long's it
Speaker 5: take to build a house a year, maybe a year
Speaker 5: and a half whatever it is a track home, standard home.
Speaker 5: And I'll tell you here's the problem that agreement. If
Speaker 5: it's delayed by a long time, you really have no recourse.
Speaker 5: You can't just get out of it and go find
Speaker 5: another house. On top of that, the price can go up.
Speaker 5: And the other thing is, let me tell you, when
Speaker 5: you do that final walkthrough and take the house, take
Speaker 5: acceptance of it, there's not much you can't go through
Speaker 5: nitpicking on stuff. I mean, everything would be covered by warranty.
Speaker 5: You can't refuse it at that point. I mean it's
Speaker 5: almost impossible to get out of it.
Speaker 7: Yeah. You normally only have a one year warranty and
Speaker 7: you have one opportunity to finally walk through. That's the
Speaker 7: only time. And you can really flag items that don't work,
Speaker 7: dwards that don't work, or cosmetic ideas.
Speaker 5: Yeah, but you can't back out of it at that point,
Speaker 5: like a car deal.
Speaker 7: Yeah, And used to be these builder contracts, the worst
Speaker 7: you could do is lose your lose your earnest money
Speaker 7: if you didn't close. Now, what they're saying is that
Speaker 7: not only can you lose your earnest money, but they
Speaker 7: can go after you for damages in case the market
Speaker 7: prices declines, if they.
Speaker 5: End up selling the house for lesson they sold it
Speaker 5: to you. What is that liquid damages?
Speaker 7: Liquidated damages? Yeah, yeah, so I mean.
Speaker 5: Think about that, like all of a sudden, you lose
Speaker 5: your job, you can't qualify, you lose your earnest money,
Speaker 5: and the next thing you know, they're the builders coming
Speaker 5: after you for fifty grand because they had to sell
Speaker 5: the house at a discount. You really, if you if
Speaker 5: you're buying a home from these build please have the
Speaker 5: contract looked at there. They're very different. We had a
Speaker 5: condo in Colorado Springs. We had probably ten different callers
Speaker 5: call us up in a week's period. It was during COVID,
Speaker 5: and when their units finally got done, the whole building
Speaker 5: was being built. Everybody's condo was like seventy five thousand
Speaker 5: dollars more, and some of them simply couldn't qualify for
Speaker 5: it and they ended up giving it up. But the
Speaker 5: builder literally had other buyers lined up to pay the difference.
Speaker 5: So the people that actually funded the whole project, if
Speaker 5: you want to look at it that way, lost out.
Speaker 5: I mean, it's just not a cool thing whatsoever. So
Speaker 5: let's do this, Tracy. What is this update you have?
Speaker 9: Hey?
Speaker 5: Tracy, and I.
Speaker 2: Helped with this when Mark, Tracy, Hey, it's sus Can
Speaker 2: you tell them the original problem with the AT and
Speaker 2: T that you called about?
Speaker 10: Yes, happy to do so. I received two let her
Speaker 10: final notices in March from AT and T and Mark,
Speaker 10: I spoke with you back on the Thursday, April third, okay,
Speaker 10: And so what the situation was is they presented this
Speaker 10: letter an account number which I never it never belonged
Speaker 10: to me.
Speaker 5: Oh, Tracy, I remember this. You thought you parted ways
Speaker 5: one hundred percent In a period of time went by,
Speaker 5: and a collection company or AT and T themselves, I
Speaker 5: think it was a collection company was looking for what, Susanne,
Speaker 5: it was.
Speaker 6: A collection threat from AT and T.
Speaker 5: Yeah, looking for what was it like? One hundred and
Speaker 5: twenty five five hundred bucks one.
Speaker 10: Hundred and eighty dollars and cents and so. And when
Speaker 10: I would call the number on the letter, I could
Speaker 10: never get through to sue because it stated that was,
Speaker 10: you know, I needed to I don't know if the
Speaker 10: cell phone was old to some you know, to other
Speaker 10: AT and T partner. Well, anyway, it was just you know,
Speaker 10: and then the threat, the threat letter of sending me
Speaker 10: to collections with the potential of attorney's fees and all
Speaker 10: of that. Well, the my case was, you know, sent
Speaker 10: over to Suzanne and this was just this just took
Speaker 10: place on I sent her the email on Saturday to fifth.
Speaker 11: She emailed.
Speaker 10: Her party that she knows with AT and T. Just
Speaker 10: yesterday at six forty nine. I got a phone call
Speaker 10: yesterday evening at five point fifty nine from from AT
Speaker 10: and T by a gentleman by the name of George Mason.
Speaker 10: He was just so absolutely wonderful. So, mister Mason has
Speaker 10: cleared one hundred and eighty dollars and forty six cents
Speaker 10: from my account, bringing it to a zero balance.
Speaker 5: What did they actually say, What did he shed any
Speaker 5: light on?
Speaker 10: Why he surmised and what he thought it was was
Speaker 10: an old landline? Got it that I had had, but
Speaker 10: I haven't had a landline in sixteen years.
Speaker 5: Yeah, can you I can't even there's people out there
Speaker 5: listening going, what the hell's the landline right exactly? So
Speaker 5: it's got salved. So that was one of our angels.
Speaker 5: Who's in.
Speaker 6: Yeah, it's one of our angels.
Speaker 2: And I'm super excited because I don't really get your
Speaker 2: dinger that much around here, so I'm excited to get
Speaker 2: that today.
Speaker 10: Well, and I know it's we're only speaking of one
Speaker 10: hundred and eighty dollars and forty six cents compared to
Speaker 10: most of your cases that are a lot.
Speaker 5: No, you'd be shocked and fetch you bring up something interesting.
Speaker 5: That dollar amount anywhere between, say one hundred and a
Speaker 5: thousand is really tough for the average person because you're
Speaker 5: not going to hire an attorney. A lot of people
Speaker 5: don't want to go through small claim scored. I'm not
Speaker 5: sure why, but I get it. It's a pain in
Speaker 5: the ass, especially if you're doing it the first time.
Speaker 5: But we're here to help with that too, not legally,
Speaker 5: but the different steps you take, but those are some
Speaker 5: of the hardest. If someone owes you legitimately and they
Speaker 5: have money twenty thousand, it's easy to go out and
Speaker 5: talk to an attorney and pay five hundred and six
Speaker 5: hundred bucks just to write a letter, but when it's
Speaker 5: one hundred dollars, it's like where do you turn to?
Speaker 5: And that's one of the things we do very well here, Tracy.
Speaker 5: I really appreciate that.
Speaker 10: Well, thank you so much. And again, I can't tell
Speaker 10: you how much this meant to me. And I'm just
Speaker 10: I'm just so relieved. I can't even tell you.
Speaker 6: Spread the word we're here to help, Tracy.
Speaker 5: Yeah, big time, big time, y'all. Thank you by You
Speaker 5: know what's funny about AT and T. I was looking
Speaker 5: at their stock the other day, Charles, I'll come to
Speaker 5: you after the break, I promise. We do have three lines, well,
Speaker 5: two lines open three zero three seven one three A
Speaker 5: two five five. If you need help, we can get
Speaker 5: directly involved three oh three Martino. But AT and T
Speaker 5: I was thinking about since she had an ATNT problem,
Speaker 5: I was thinking what stocks out there won't be affected
Speaker 5: as much by some of the tariff stuff, and AT
Speaker 5: and T is one of them that I dived into.
Speaker 5: People aren't going to give up their cell phones for
Speaker 5: a reason. They're just simply not gonna do it. In fact,
Speaker 5: the other day AT and T was one of the
Speaker 5: few that was up. I don't mean yesterday with that
Speaker 5: market run, but prior to that. So it's kind of
Speaker 5: funny thinking of different things. It wouldn't be affected people.
Speaker 5: It doesn't matter how much they cost. People are still
Speaker 5: gonna get It doesn't matter how much. And I'd almost
Speaker 5: argue that on a car, I don't care if it's new.
Speaker 5: We're used at some point. If you have to have
Speaker 5: a car, you're gonna pay for it. You have to
Speaker 5: have transportation. All right, three oho three Martino, We're gonna
Speaker 5: come back with an engine question and help you if
Speaker 5: you've got any needs three zero three seven one three talk.
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Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three seven seven to
Speaker 12: one help. You'll think you're his only customer when you
Speaker 12: choose Frank durand the real estate Man dot com to
Speaker 12: list your home with Remax Alliance three oh three nine
Speaker 12: two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five y five. You've been ripped off for taking advantage
Speaker 5: of I got Deputy Doc sitting here twiddling his thumbs.
Speaker 5: He's dying to sink his teeth into something. We also
Speaker 5: have Brad, the Brad O'Brien with us, who's an attorney
Speaker 5: at law. Anything commercial, anything, real estate. But right now
Speaker 5: we're gonna jump over to a question on a twenty
Speaker 5: ten Sierra. Hey, Charles, what is going on with this engine?
Speaker 13: Hey?
Speaker 14: What's going on?
Speaker 15: Engines?
Speaker 14: Fine? I just bought. I just bought it, has one
Speaker 14: hundred nine thousand miles on it, Happy with the vehicle,
Speaker 14: got a great deal on it.
Speaker 9: Cool.
Speaker 14: My question is, I didn't realize it came with the
Speaker 14: AMF from which goes from eight cylinders.
Speaker 9: To four cylinders.
Speaker 5: I hate that.
Speaker 14: And at one hundred thousand miles, he had that problem
Speaker 14: already with the lifters and had it had a new
Speaker 14: cam and had all new lifters and everything put in
Speaker 14: at the dealerships.
Speaker 9: So it's fixed.
Speaker 14: Engines great, And I mean my question is should I
Speaker 14: disable that system?
Speaker 5: Are you even able Wait a minute, are you even
Speaker 5: able to disable it?
Speaker 14: I think you can. There's ways of doing it where
Speaker 14: you can go in and you can either put something.
Speaker 14: Yes you can, but it's about my wheelhouse and I
Speaker 14: don't want to screw anything up.
Speaker 5: Well let's do it. I think what we do is
Speaker 5: let's ask Kevin Calkins, see if you can get Kevin
Speaker 5: on Kelly. It made me think of two things. One,
Speaker 5: if you could disable it by flashing the computer or
Speaker 5: somehow software do it telesoftware not to kick into it.
Speaker 5: I wonder if the shop would do that, because I
Speaker 5: think technically you're messing with emissions more than anything. So
Speaker 5: I don't even know if you're supposed to whether or
Speaker 5: not you should do it. I get it because that
Speaker 5: wasn't a problem.
Speaker 9: Right.
Speaker 5: That would cause what most people would consider a early
Speaker 5: failure in the engine.
Speaker 14: Right right, And he's already had it. It's already happened once.
Speaker 14: So at one hundred thousand, you know he's got a
Speaker 14: new cam, new lifters and all that. Am I Is
Speaker 14: it a kicking time bomb? Or am I good for
Speaker 14: another one hundred thousand years?
Speaker 9: Yeah?
Speaker 5: But today when when that guy had it redone, if
Speaker 5: you even know it, was there any kind of fix
Speaker 5: or kind of upgrade to where it shouldn't happen again?
Speaker 14: Well and again, I haven't had it on the computer.
Speaker 14: I don't know. I don't think so, because when you
Speaker 14: have a you can you can see going down the
Speaker 14: road that it goes from eight to four on the cash,
Speaker 14: you know what I mean. And again, maybe it's disconnected,
Speaker 14: maybe it's not.
Speaker 15: I don't know.
Speaker 16: It only happens kind.
Speaker 14: Of when you're just going down here a little bit,
Speaker 14: not giving it any gas, no load.
Speaker 2: You know.
Speaker 14: And so I mean, I don't know.
Speaker 5: Something I had, I had a you know, I had
Speaker 5: a car way back in the day. I think it
Speaker 5: was a Chrysler three hundred that did that same thing.
Speaker 5: It would go from eight down to four on the highway.
Speaker 5: It kind of drove me crazy.
Speaker 17: You can't tell.
Speaker 14: I can't tell that it does it at all.
Speaker 5: You just simply can't.
Speaker 11: Yeah.
Speaker 5: The other one is does that car also have Does
Speaker 5: it do it when it's sitting at a stoplight or no?
Speaker 14: No, no, no no.
Speaker 5: So as soon as you ask for the power, it's there.
Speaker 16: Yeah.
Speaker 15: Yeah.
Speaker 14: And I've got such a great deal on it that
Speaker 14: I could drive it for a couple of years and
Speaker 14: sell it for as much as I paid for it, Yeah,
Speaker 14: or give it to my son's fourteen and in two years.
Speaker 14: You know, he can drive it to and from.
Speaker 5: Yeah, hold on, let's I want to get Kevin or
Speaker 5: Jeff vick On or somebody. Let me put you back
Speaker 5: on hold. Let's get an expert up and ask if
Speaker 5: they can do that. I'm a little hesitant if a
Speaker 5: shop would do it. I think Kevin would tell you yeah,
Speaker 5: I mean, here's kind of how you do it, or
Speaker 5: where to find whatever, whatever the adapter is or the
Speaker 5: flashing of the computer. But I don't know if a
Speaker 5: shop would actually do that, because I think it is
Speaker 5: tampering with the missions altogether. You know, speaking of something.
Speaker 5: Did you guys hear this? We can actually get regular
Speaker 5: shower heads now, Brad O'Brien, did you see that the
Speaker 5: Obama era of water conservation in the shower is gone?
Speaker 5: I hate low flow shower heads, and I'm upset that
Speaker 5: we just had our master bathroom redone and the new
Speaker 5: ones were low flow and there's such a difference. Do
Speaker 5: you have any opinion on that it's gone though? Now? Well,
Speaker 5: of course not instantly, but as soon as the manufacturers
Speaker 5: start ramping up and making them, you can get a
Speaker 5: regular showerhead again.
Speaker 7: I think it had more of an effect on commercial
Speaker 7: like hotels.
Speaker 5: Hotels big time. In fact, I think if I owned
Speaker 5: a commercial property like a hotel, i'd probably want them
Speaker 5: because my water bill's going to be a lot less.
Speaker 5: But residential, I think it's crazy. And then they tried
Speaker 5: to do it with a didn't they do it with
Speaker 5: washing machines? I think they did it with virtually And
Speaker 5: I don't know. I don't know how you feel about that.
Speaker 5: I'm like, I think residential they should have never touched.
Speaker 5: But the commercial aspect I can almost dig and I
Speaker 5: would think most commercial places would probably rather do that.
Speaker 7: Yeah, I don't know. I don't have a problem with
Speaker 7: with luflow works for me.
Speaker 5: None of that. Yeah, interesting all right? Three oh three seven, one,
Speaker 5: three eight, two five five. We have any updates, Deputy Doc?
Speaker 5: Anything going on in your realm?
Speaker 15: Just work on a couple of things, but nothing.
Speaker 5: What are you working on?
Speaker 15: Well, we've got Keith.
Speaker 18: A lot a problem with Adams County Building Department.
Speaker 15: We have Steve is.
Speaker 5: That the one that they wanted to insulate the entire path?
Speaker 5: Yeah or basement?
Speaker 17: Right?
Speaker 5: Where are we at on that?
Speaker 18: Well, he's going to get back to me. He's supposed
Speaker 18: to begin in touch with the building Department.
Speaker 5: He's trying to get a variant, right, all right, what's.
Speaker 15: The other Steve called?
Speaker 18: Yes, say remember about the uh, the SBAI. We had
Speaker 18: to remember they.
Speaker 5: SBA, this Small Business Administration.
Speaker 18: Yeah, he got screwed up and it took some money
Speaker 18: out and he was going to go to the Social
Speaker 18: Security Office.
Speaker 15: Oh and get back to me.
Speaker 5: Yeah, they were taking He actually have an SBA loan
Speaker 5: at one point those right, so they might actually owe
Speaker 5: that money for all we know. Right, So the SBA
Speaker 5: is interesting. Back in the day, you could actually get
Speaker 5: an SBA loan that was from the Small Business Administration. Typically,
Speaker 5: now most of those loans are just guaranteed. So you
Speaker 5: go to a bank, you apply a bank that works
Speaker 5: with the SBA, and they just guarantee it. The SBA
Speaker 5: guarantees it for up to eighty percent. Generally it's just
Speaker 5: for property in some occasions equipment. But if you ever
Speaker 5: default to the bank and the SBA has to kick
Speaker 5: in with that guarantee, they will come after you and
Speaker 5: they have the ability to go through your Social Security
Speaker 5: check possibly if there was fraud, even retirement accounts and
Speaker 5: stuff like that. So it's a pretty interesting deal when
Speaker 5: you get an SBA long all right, three oh three
Speaker 5: seven one three Martino, everybody hold.
Speaker 12: Tight, go with a sure thing Denver's Best roofer Excel
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Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: seven to one.
Speaker 5: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 5: All right, three oh three seven one three eight two
Speaker 5: five five. I would love to sink our teeth into
Speaker 5: a problem or any question you have, especially on real estate.
Speaker 5: Brad O'Brien, We'll be asking you a lot of questions
Speaker 5: throughout the show. But I'm gonna bring Charles back up.
Speaker 5: He had a question on an engine, and I'm gonna
Speaker 5: I'm gonna bring our ex up. Jeff Vick, he's with
Speaker 5: Kimera Transmission and Jeff listen, man, this one's curious. You
Speaker 5: know those vehicles. I'm pretty sure, Mike Chrysler three hundred
Speaker 5: years ago. It had that HEMI in it, and I
Speaker 5: think when you're on the highway it goes from eight
Speaker 5: down to four cylinders. You know what I'm referring to.
Speaker 16: It's the act of fuel management or a displacement on demand.
Speaker 17: Yeah.
Speaker 5: So this guy's got a twenty ten Sierra and it
Speaker 5: does the same thing. He just bought it. The vehicles
Speaker 5: running really good right now. The guy he bought it
Speaker 5: from had to put a new engine in it at
Speaker 5: about one hundred thousand miles, Is that right, Charles, one
Speaker 5: hundred and ten. When was the engine put in?
Speaker 14: No, No, he didn't put a new engine. What he
Speaker 14: did was he had the cam and the lifters were
Speaker 14: placed in it. So I did have the problem that
Speaker 14: it was normally you know, and he had the cam
Speaker 14: and the lifters eight you know, new cam eight lifters.
Speaker 5: So let me ask you this first, Jeff, before I
Speaker 5: even get into his question. Is that normal for those engines?
Speaker 5: In other words, the the the point that it actually
Speaker 5: goes from eight to four. Can that cause the cam
Speaker 5: and the lifters having to be replaced?
Speaker 17: Yeah?
Speaker 16: Yeah, they're actually known for it. If it's a pretty
Speaker 16: common repair.
Speaker 5: Okay, now, second question when it got repaired within the
Speaker 5: last year's say, or even six months, is when they
Speaker 5: repair it. If they did it properly, does the repair
Speaker 5: fix the issue to where another one hundred thousand miles
Speaker 5: you're not going to be doing the same thing.
Speaker 16: Most likely in another one hundred thousand miles you're going
Speaker 16: to be back in the same ship. You know, a
Speaker 16: lot of it's going to depend on, you know, the
Speaker 16: driver's habits and how often that active fuel management is
Speaker 16: actually you know, be activating cylinders.
Speaker 5: All right, So let me ask you his question now.
Speaker 5: Charles is saying, and I would assume there is a way.
Speaker 5: I don't know if you could flash the computer or
Speaker 5: put a tune up on it, but how would you
Speaker 5: stop it if you wanted to? And the follow up
Speaker 5: question is could a shop do it? Or is that
Speaker 5: tampering with emissions?
Speaker 16: Well, there's a lot of shops that have been doing it, uh,
Speaker 16: you know, deactivating as displacement on demand. But I've seen
Speaker 16: transmission shafts that do it because it actually also has
Speaker 16: detrimental effects to the transmission as well.
Speaker 5: Uh, is it something you would do?
Speaker 16: Because we've been receiving warnings the last couple of years,
Speaker 16: the EPA is looking at potentially going after shafts that
Speaker 16: are what they quote unquote are saying tampering with emission's controls.
Speaker 5: How hard is it to do? What is a procedure.
Speaker 5: I'm sure you've done one To do.
Speaker 16: It correctly, you would actually want to also replace the
Speaker 16: CAMON lifters with conventional style. But I mean you can
Speaker 16: get around it and just do appropriate, just do reprogramming
Speaker 16: to deactivate it.
Speaker 9: Uh.
Speaker 16: You know that does have some potential problems down the
Speaker 16: road in the event you have actuators that are something malfunctioning.
Speaker 16: Uh you know, they even have And I never recommend anybody,
Speaker 16: you know, putting anything inside the ROBD two uh port
Speaker 16: in order to change any programmers. There are some Yeah,
Speaker 16: there are some of those out there that uh you know,
Speaker 16: I know that like Summit and Jags and whatnot. You
Speaker 16: can get them what they plug in and they just
Speaker 16: don't allow it to activate. But so, yes, it can
Speaker 16: be done. We got away from it because simply they're
Speaker 16: warning themselves out there until they say that you have
Speaker 16: they're not coming after us for emissions. You know, we're
Speaker 16: not campering with that stuff.
Speaker 13: You know.
Speaker 5: The other you know what it reminds me of, then, Charles,
Speaker 5: I'll let you ask him any questions. But it reminds
Speaker 5: me of those cars that when you come to a
Speaker 5: stop sign, they basically kill the engine all together. And
Speaker 5: my god, if you're running the AC, the AC starts
Speaker 5: blowing out if it's a long light. And I've asked
Speaker 5: you numerous times on the show, how do I stop that?
Speaker 5: And my favorite answer from you is you simply push
Speaker 5: the button to turn it off. But you can't. You
Speaker 5: can't set it to always be off. You always have
Speaker 5: to pach the button. He said, you put a paper
Speaker 5: clip in there to stick the button.
Speaker 16: Yeah, it's actually what a lot of people are using
Speaker 16: those bread clips that you get under bread bags. They
Speaker 16: snap those off, wedget in there and it keeps a
Speaker 16: button depressed.
Speaker 5: And that's it, because that's a pain in the ass
Speaker 5: with summer coming up. Now, my cars don't do that now,
Speaker 5: but they used to. Charles, you got any questions for Jeff.
Speaker 14: No, No, he pretty much answered it. I'm not messing
Speaker 14: with it, and it's already been changed at a you know,
Speaker 14: maybe I got a few more you know, mileage out
Speaker 14: of it.
Speaker 5: What would have been perfect is if the guy that
Speaker 5: did it, or if you have to redo it at
Speaker 5: some point, that'd be spectacular if you got another one
Speaker 5: hundred thousand off of it. But he should have done
Speaker 5: the different cams and the different lifters, and I guess
Speaker 5: that would have fixed it once and for all.
Speaker 17: Well, the dealer, I get it.
Speaker 14: So I'm the dealer is the one who did it.
Speaker 14: So I'm sure you know they did it, just suspect.
Speaker 5: Yeah, of course he did.
Speaker 14: But did this he paid almost seven thousand dollars.
Speaker 8: Wow?
Speaker 5: That done, by the way, Yeah, that's that's awesome.
Speaker 8: Man.
Speaker 5: I went to sell. Hey, Jeff Vick Kimra transmission. This
Speaker 5: guy will save you a fortune out there. And I'm
Speaker 5: not kidding people. If you check at the dealer in
Speaker 5: his work is top notch. They rebuild everything right there,
Speaker 5: and you can reach Jeff at three oh three six
Speaker 5: nine three fourteen. I'm sorry, would you say?
Speaker 17: Hey?
Speaker 8: Yeah?
Speaker 5: Oh great, hold on, keep Jeff on. Hey, what's your
Speaker 5: question for Vick? While we have them on? And what's
Speaker 5: your name? My name is Robert, Hey, Robert.
Speaker 13: Anyway, So I'm getting ready by twenty fifteen mes on
Speaker 13: Ultimate that it's from my company. They're giving it to
Speaker 13: man a Rebot price. They replace the transmission in twenty three.
Speaker 13: So but the car, I mean, we've had plenty of
Speaker 13: these Nissans and they kind of start acting up, you know,
Speaker 13: like it doesn't want to start righting.
Speaker 15: Not this one.
Speaker 13: But I'm going to purs I want to purchase it.
Speaker 5: But are you asking whether or not you should purchase
Speaker 5: it or what's your question?
Speaker 13: No, my question is if kim A transmission can take
Speaker 13: that transmission, I'll see.
Speaker 17: If there's anything wrong with it.
Speaker 13: Hey, it's been replaced.
Speaker 17: It was replaced in twenty three.
Speaker 5: Hey, Robert, that's a great question, Jeff. We hear about
Speaker 5: pre purchased inspections. But since you're basically primarily just said
Speaker 5: transmission shop, what's the difference if someone has you check
Speaker 5: out to transmission compared to say like a good Year
Speaker 5: or firestoneer you know what breaks plus? I mean, what
Speaker 5: do you do different and how do you tell if
Speaker 5: it's a worthy transmission?
Speaker 16: Well, obviously go farther in depth. If we're seeing issues,
Speaker 16: you know, putting on pressure gauges, doing other checks that
Speaker 16: other places i e. Like you mentioned a good year
Speaker 16: of Firestone are not going to be equipped to actually
Speaker 16: do uh, you know, still like any other pre purchase inspection,
Speaker 16: that's just going to give us a snapshot of today.
Speaker 16: We can't predict a catastrophic failure, but we can let
Speaker 16: you know the general health of it as it looks today.
Speaker 5: What do you charge for something like that? And then
Speaker 5: a follow up would be depending of course on the transmission.
Speaker 5: Some of them they claim aren't serviceable. I realize that's
Speaker 5: a bunch of bs. But do you go in there
Speaker 5: and look for, like, say, I don't know, metal shavings
Speaker 5: to make sure something isn't messed up there? I'm sure
Speaker 5: you test the fluid, but I mean, really, if it's
Speaker 5: if it's driving and shifting good. We used to hear this,
Speaker 5: here's kind of where I'm going. I used to hear
Speaker 5: and I don't know if it's an old wives tale
Speaker 5: or what, but you could put like sawdust in a
Speaker 5: transmission that wasn't shifting right, and sure enough it would
Speaker 5: get rid of the symptom. But of course, you know,
Speaker 5: a month later it could be worthless. Is that true?
Speaker 16: More so for stix the shift had transmissions that were
Speaker 16: making noise, you might quiet them down for a little while.
Speaker 16: Of course, they've just come up and you've got a
Speaker 16: big failure on your hands. You know, other places and
Speaker 16: all sorts of stuff over the years. Snake oile, Like
Speaker 16: you say, coming out of a can, there's no such
Speaker 16: thing as a rebuilding a can. Yeah, you know, if
Speaker 16: it's broke, it's broke.
Speaker 9: Yeah.
Speaker 5: I love that. That's like my favorite back in the
Speaker 5: day when I had the good years, was I'd tell
Speaker 5: people they need a cat or something like that, and
Speaker 5: they'd say, well, I can go out to uh, you know,
Speaker 5: NAPA and buy a bottle of cat. What was it
Speaker 5: called guaranteed to pass because they'd have to pass emissions,
Speaker 5: so they sold the product. They probably still sell it.
Speaker 5: It literally says guaranteed to pass, and you dump it
Speaker 5: in the oil and I guess you're guaranteed to pass emissions.
Speaker 5: The problem is if you don't pass emissions, you got
Speaker 5: to go through eight hundred hoops to get your money back.
Speaker 5: So no one ever does it. You know, Hey, Robert,
Speaker 5: any other questions for Jeff. I'd bring it over to camera. Oh,
Speaker 5: I got one for him. How much do you charge
Speaker 5: for that, Jeff?
Speaker 16: That'd be one seventy five.
Speaker 5: I think it's well worth it. If that thing needs
Speaker 5: a transmission, Robert.
Speaker 17: Yeah, and uh, and it's a CVT transmission, and that's
Speaker 17: what my concern is.
Speaker 13: Yeah, like I said, they'll replace it in twenty three,
Speaker 13: But is that the only thing they take the transmissions
Speaker 13: or would they be able.
Speaker 17: To take the whole cart?
Speaker 15: Yeah?
Speaker 5: Do you give it a good eyeball like breaks? I mean,
Speaker 5: really for that one seventy five, Jeff, I mean, do
Speaker 5: you look at the whole thing or what I mean?
Speaker 16: We focused primarily on the transmission self, but if there's
Speaker 16: areas of concern, then we're definitely looking at him.
Speaker 5: Yeah, he'll check it out for you. He's got to
Speaker 5: work for me. He's the good guy, Robert. On the
Speaker 5: transmission side, There's no doubt. I wouldn't bring it anywhere else.
Speaker 5: I mean, he's so to municipalities. They rebuild it there.
Speaker 5: Unlike most places. He can actually give you different options.
Speaker 5: I mean, if you're only going to keep the car
Speaker 5: for five or six thousand miles and you need a
Speaker 5: rebuild transmission, he's probably going to be able to save
Speaker 5: you money. So, I mean, it's just they're just great guys.
Speaker 5: I appreciate that. Jeff vic Kimmer Transmission three oh three
Speaker 5: six nine three fourteen hundred. We're going to take a break.
Speaker 5: Come back talk to Clint right after this.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com.
Speaker 5: You don't pay a.
Speaker 19: Cent until you're contenth.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two three.
Speaker 5: Three seven one three A two five five. We've been
Speaker 5: talking a lot about car problems Tomorrow's Car Friday. But
Speaker 5: Tom was talking about this product. This was the craziest thing.
Speaker 5: So years ago in the nineties, he had this guy
Speaker 5: he met when he was on I want to say
Speaker 5: Channel seven or four at that point, and they went
Speaker 5: out to a track and they drained all the oil
Speaker 5: out of this car. And I'm talking to Brad O'Brien
Speaker 5: by the way, Dmitry, Deputy Doc. My beautiful wife, Suzanne
Speaker 5: they're all here today, so we'd love to hear from you.
Speaker 5: But here's the deal. They drained the oil out, and
Speaker 5: he did this as a news story, and then they,
Speaker 5: you know, put the cap back on and they pour
Speaker 5: less than I'm trying to think how to explain this.
Speaker 5: Not maybe a half a court maybe even less than
Speaker 5: a half a court of this product in there. No,
Speaker 5: I'm sorry, I'm sorry. One I got this mixed up.
Speaker 5: They poured it in before they drained the oil, and
Speaker 5: they drove it around the track just to get everything
Speaker 5: mixed together for about ten to fifteen minutes, whatever that
Speaker 5: looks like. Then they drained all the oil and they
Speaker 5: ran that same car around the track for like an hour.
Speaker 5: Remember there's no oil in it, no oil in it.
Speaker 5: So what this product did? It created like these little
Speaker 5: beads picture like little beads of water, but they were
Speaker 5: oil and they would stay there. So if you did
Speaker 5: lose oil for I think it was up to an hour,
Speaker 5: it was really remarkable the car would keep going. Under
Speaker 5: normal circumstances, you drain all the oil out of your
Speaker 5: car and drive around the track. Once that thing is
Speaker 5: going to seize up and you are stuck like Chuck.
Speaker 5: But sure enough, man, this product was out there. And
Speaker 5: I think the guy's name was Peter. Peter I heard.
Speaker 5: I was out of town, I heard you guys talking
Speaker 5: about it. So then remarkably, I hear you guys talking
Speaker 5: about it, and we were basically cleaning out our house.
Speaker 5: We had this roll off come out. So I'm going
Speaker 5: through the garage and I run into a case of
Speaker 5: this stuff and it's so f funny because it's got
Speaker 5: the old troubleshooter dot com sticker, which has not been around.
Speaker 5: Everything got moved from Troubleshooter to referral list because that's
Speaker 5: what it is twenty five years ago, and this actually
Speaker 5: had it. But I almost went into business with that
Speaker 5: guy years ago, but I think he died. He actually
Speaker 5: made it right down off of Santa Fe. He had
Speaker 5: this big warehouse and he literally would order in whatever
Speaker 5: recipe it was, and then he would mix it there.
Speaker 5: And he had a bottling machine there that was pretty
Speaker 5: impressive for the nineties. You would fill up the tank
Speaker 5: with the good stuff, you'd mix it up, and then
Speaker 5: it would self bottle. It was really cool. I'll bring
Speaker 5: one in now. I'd be terrified to try it. I
Speaker 5: don't even think i'd put it in a car these days.
Speaker 5: I don't know if it would screw it up.
Speaker 9: Yeah, that's one of the questions I have for Kevin
Speaker 9: on card Day tomorrow, because I'm wondering how this kind
Speaker 9: of additive would affect the variable valve timing gear on
Speaker 9: the entire VVT I system that.
Speaker 5: Would avoid the warranty. I mean, just like that.
Speaker 9: And by the two inventors. I looked up the patent
Speaker 9: and the two inventors were named You probably remember these guys,
Speaker 9: Jack Jack Mac and Patrick Mack.
Speaker 5: Patrick Mack. I don't remember either of them. I remember
Speaker 5: a guy named Peter. He was definitely of Asian descent
Speaker 5: and he was a very smart guy. I don't know
Speaker 5: if he ended up buying it from those guys. But
Speaker 5: what was the product called? What does it say? I
Speaker 5: don't think you're you're looking.
Speaker 9: I'm looking at the patent and so I got the
Speaker 9: patent information and the attorney who filed that bought so Yeah,
Speaker 9: it could be. It was called CLM right, that's it.
Speaker 5: That's what's on that bottle.
Speaker 9: Yeah, And there were these little metallic components in this
Speaker 9: additive that provided a boundary film in between the metal
Speaker 9: components and agel that.
Speaker 5: Was for back then. I mean literally your oil could
Speaker 5: drain out. You're still driving this car for an hour? Hey, Clint,
Speaker 5: what's going on with you?
Speaker 17: Yeah? I bought a two thousand and six Ko Sorrento
Speaker 17: Kio Sorrento, and it was on his lot and he
Speaker 17: had to jump the thing to get it going, but
Speaker 17: he had put a battery in it that was barely
Speaker 17: holding a kind of charge, and uh, later on, so
Speaker 17: the check engine light wouldn't go off. And I've had
Speaker 17: nothing but troubles from the thing since then. I've spent
Speaker 17: five thousand dollars trying to get it.
Speaker 5: To five thousand. Like, wait, wait a second, I'm sorry, Clint.
Speaker 5: Let's let's kind of back up a little bit. When
Speaker 5: did the check engine light first come on?
Speaker 11: Uh?
Speaker 17: Probably about three days after the car was in my possession?
Speaker 5: So who'd you? How'd you get it? Was it passed
Speaker 5: down to you? Did you purchase it?
Speaker 17: What? I purchased it? Off with? Three D auto?
Speaker 5: Okay, so you bought you bought this and it looks
Speaker 5: like it's a two thousand and eight Sorrento at Kia Sorrento.
Speaker 17: Yeah.
Speaker 5: So three days afterwards? Was it driving okay? And the
Speaker 5: check engine like just came on? Yeah, I was ok
Speaker 5: And then what was the first diagnostic or the first
Speaker 5: trouble code that got pulled? I mean, did you bring
Speaker 5: it back to the dealer? How did you start down
Speaker 5: this road of spending five grand on this Oh wait Kia.
Speaker 17: Yeah, I took and took it to uh mechanic okay,
Speaker 17: And it was saying the crank shaft censor.
Speaker 5: Can you imagine buying a car and you hear the
Speaker 5: word crank shaft in the first three days. Hey, hold
Speaker 5: on a second, man, I promise I'll come back to
Speaker 5: your first after this break and hopefully we can help
Speaker 5: you out here. Clinton five thousand dollars. And my understanding
Speaker 5: is it sounds like you still.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Please time for an insurance check up free, no obligation
Speaker 12: comparison call Compass Insurance. Pay too much your coverage at
Speaker 12: dozens of insurance companies find out now three oh three
Speaker 12: seven seven to one.
Speaker 5: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine to zero
Speaker 12: sixteen twenty two.
Speaker 15: Ripped of.
Speaker 1: News, need advice, you don't have.
Speaker 3: Come running as fast as we can. Shooter's gonna help
Speaker 3: come man.
Speaker 4: This is the Troubleshooter Show. No Tom Martinez, welcome my friends.
Speaker 5: To d O show.
Speaker 9: But it's gay.
Speaker 5: We're here to solve problems, answer your questions, take complaints.
Speaker 5: That's what we do. My name is Mark made. If
Speaker 5: your mister Martine is out and about today doing what
Speaker 5: he does, and we're here to help you to the
Speaker 5: tune of over three hundred million dollars cash, merchandise exchange
Speaker 5: his refunds. I also got Brad O'Brien in studio, attorney
Speaker 5: at law, Deputy Dimitri, Deputy Doc Suzan. We got Kelly
Speaker 5: and Shannon on the other side of the glass. We're
Speaker 5: all sitting here chomping at the bit. Where did that
Speaker 5: come from? Does anybody know where that came from? Chomping
Speaker 5: at the bit? I've been saying that.
Speaker 18: I think that it's probably what a horse is anxious
Speaker 18: to go.
Speaker 5: It's literally chomping at the back. The one I remember
Speaker 5: with racehorses, is I have got to I'll say it nicely,
Speaker 5: p like a racehorse on lea six. I guess if
Speaker 5: you give that drug to a horse, or probably a
Speaker 5: human for that matter. So you basically just did the
Speaker 5: water goes through you extremely quick, right, Mark?
Speaker 2: Yes, The phrase originates from the behavior of horses, which,
Speaker 2: when restrained by a bit may champer two on it impatiently.
Speaker 5: I love it, I love it. Hey, Clint said, that's yet.
Speaker 5: So that's exactly what you said, Doc. So Clint, Oh,
Speaker 5: by the way, three oh three seven one three eight
Speaker 5: two five five three h three Martino, we want to
Speaker 5: hear from you right now. Three zero three seven one
Speaker 5: three a two five five give us something to go after, man.
Speaker 5: So Clint buys a two thousand and eight Kia Sorrento.
Speaker 5: Three days, goes by, check engine light comes on, Hey,
Speaker 5: brings it to a shop. And what did the shop say?
Speaker 5: At first, Clint? They said something about the camshaft or
Speaker 5: the check engine light said something about the camshaft.
Speaker 17: Right, yeah, the camshaft sensor needed replaced.
Speaker 5: So what did you do? How much was that camshaft censor?
Speaker 17: Oh, that was about a fifteen hundred dollars job right.
Speaker 5: There, So fifteen hundred that sounds outrageous for a censor,
Speaker 5: for a camshaft censor, it was fifty. Is that all
Speaker 5: you had done?
Speaker 17: No? No, I had the crank shaft since or's done also,
Speaker 17: and then I've also I had of course oil change
Speaker 17: and all that good stuff in a alignment and you know,
Speaker 17: just different stuff.
Speaker 5: Okay, so two sensors, the crank and the cam and
Speaker 5: then basically had an oil change. Here you're fifteen hundred
Speaker 5: bucks in. I assume when you picked it up the
Speaker 5: check engine light was.
Speaker 17: Off, that's correct.
Speaker 5: And then when did it come back on? Because I
Speaker 5: am looking at my crystal ball.
Speaker 17: A couple of days later, it came back on, same code,
Speaker 17: replaced the same code. So I took it to a
Speaker 17: dealership because the original mechanic said, hey, you should take
Speaker 17: it to a dealer.
Speaker 5: No, wait a minute, So they sold you fifteen hundred
Speaker 5: bucks worth of goods purely based on the check engine light.
Speaker 5: And by the way, that camshafter crank sensor, big deal,
Speaker 5: that's what set it off. It might have set it
Speaker 5: off because the damn camshaft was at a whack or
Speaker 5: the crank was in other words, it didn't mean this
Speaker 5: the sensor was bad. The sensor could have very well
Speaker 5: been doing its job saying hey, something's messed up. But
Speaker 5: these guys charge you fifteen hundred bucks for these two things.
Speaker 5: They did nothing. Did you have that conversation with the
Speaker 5: original people?
Speaker 17: Yeah?
Speaker 11: Yeah?
Speaker 5: And what did they say?
Speaker 17: And they said something about this particular type of Kia
Speaker 17: having problems with oil gumming up in the top end
Speaker 17: of the engine.
Speaker 5: You're kind of missing me, though, Clint. What I'm saying
Speaker 5: is they sold you two things saying it would fix it.
Speaker 5: Is that correct or not? Or did they say, hey,
Speaker 5: we just want to throw this at it and see
Speaker 5: what happens.
Speaker 17: Well, they said this should fix the problem.
Speaker 5: Okay, and it didn't fix it. So did you have
Speaker 5: that conversation with them? I just spent fifteen hundred bucks
Speaker 5: and I have the same damn problem.
Speaker 17: You know, I really did. A few days later, that's
Speaker 17: when he suggested I take it to a dealership.
Speaker 5: Okay, what Kia dealer did you take it to?
Speaker 12: Uh?
Speaker 17: Oh, the Kia up and longman out there.
Speaker 5: All right, So you took it to the Kia dealership.
Speaker 5: Of course, you told them what happened at the other place.
Speaker 5: And what did they sell you?
Speaker 17: Well, they took and messed with some wiring harnesses, tore
Speaker 17: down the top end of the engine, looked at the timing,
Speaker 17: said it wasn't really off that much to cause any problems.
Speaker 17: And they wanted last time I took it, tom, they
Speaker 17: wanted to take off the tablet converter and looked in
Speaker 17: there and see you they're pretty good.
Speaker 5: How much how many miles are on this Kia to
Speaker 5: two thousand and eight?
Speaker 16: Yeah?
Speaker 5: How many miles? Roughly?
Speaker 17: Well, let me look here, just roughly. I think it's
Speaker 17: seventy thousand miles.
Speaker 5: That's not you know what's amazing to me is he sorry?
Speaker 5: How many thirty six? First of all, I would never
Speaker 5: have bought it back then. Kia products sucked in two
Speaker 5: thousand and eight. I don't mind them now, But that's Sorrento.
Speaker 5: That thing had a lot of problems, just like you're
Speaker 5: finding out. But here's what I can't stand so far.
Speaker 5: And then we'll get into the dollars and cents. But
Speaker 5: my god, you had someone throw money at it and
Speaker 5: didn't fix it. You brought it to the dealer. It
Speaker 5: sounds like they have no idea what the hell they're doing?
Speaker 5: And I'll base that upon this. You just told me
Speaker 5: they were messing around with wiring harnesses. I assume that
Speaker 5: didn't fix it. Then they tore apart the top end
Speaker 5: or whatever you said they did to look down in
Speaker 5: it and said the timing was okay, So they probably
Speaker 5: pulled the timing cover. Then what did you say? The
Speaker 5: other thing they wanted.
Speaker 17: To do was, oh, I tear off the catalytic converter
Speaker 17: and looked in those.
Speaker 5: Then they want to check the cat to see if
Speaker 5: that's the problem. So did they check the cat? What
Speaker 5: did they come up with after looking at everything but
Speaker 5: the tire pressure?
Speaker 17: I haven't had it back for them with the look
Speaker 17: at the catalytic com.
Speaker 5: And how long has it been?
Speaker 17: We bought it about three months ago altogether, So how.
Speaker 5: Long has it been sitting there?
Speaker 17: Oh no, it wasn't sitting at the dealership. I had
Speaker 17: to take it. It was my best vehicle that goes
Speaker 17: down the road halfway decent.
Speaker 5: No, okay, so it's not there now you have it
Speaker 5: back yeh yeah, and the check engine light is still
Speaker 5: on and it still drives, okay, right, said why do
Speaker 5: we Okay? Let's get Kevin. Hey, Kelly, get on the
Speaker 5: air real quick. I know you tried to reach out
Speaker 5: to Kevin before. Is he gone? What's going on with him?
Speaker 10: He wasn't available earlier, but I think he might be
Speaker 10: a job.
Speaker 5: See if he can come on about this. If not,
Speaker 5: we'll get Jeff back on. But I because Kevin bought
Speaker 5: Lakewood Electric and these guys deal with everything, I'd like
Speaker 5: to talk to him. Clint. How much did you end
Speaker 5: up paying that dealership?
Speaker 17: We all together, I've spent five thousand on the whole thing.
Speaker 5: Okay, well, I understand the first fifteen hundred. How much
Speaker 5: of you spend at the dealership? To kiya do another another?
Speaker 5: I bet there's a third party? Go ahead?
Speaker 16: Almost third?
Speaker 17: Three grand?
Speaker 5: Three grand? So was that it is that the total?
Speaker 5: Or did you bring it to another shop?
Speaker 9: No?
Speaker 17: I didn't bring it to any other Well, so take
Speaker 17: it to another shop. But that guy said, hey, I
Speaker 17: wouldn't put any more money in it.
Speaker 5: Yeah, that's kind of where I was going. But I
Speaker 5: wanted to ask Kevin and get his opinion. But let
Speaker 5: me ask you this, what did they say after thirty
Speaker 5: five hundred dollars that you still have the exact same problem.
Speaker 5: What the hell did the dealership say. Did they send
Speaker 5: you down the road or what did they say?
Speaker 17: They said, well, let's we're not going to charge you
Speaker 17: pretty more diagnostics, but we want to look at the
Speaker 17: catalytic commerder. It's like, what in the world does that
Speaker 17: have to do with censors?
Speaker 5: Well, if it's plugged up, if it's plugged up, and
Speaker 5: we'll ask Kevin this, it can create different things. But
Speaker 5: so really, the only thing they charged you for was diagnostics,
Speaker 5: and they simply they simply had no fix.
Speaker 17: Ray. Well, yeah, they tried this and that. And the
Speaker 17: third thing, I.
Speaker 5: Am so sick and tired, especially dealerships. First of all,
Speaker 5: you pay out the ass. Let's just say what it is.
Speaker 5: You know what some of these places have two three,
Speaker 5: four hundred dollars an hour. Book great, think of that.
Speaker 5: It's like it's like an attorney. I mean really, And
Speaker 5: here's the problem. The people that are doing it a
Speaker 5: lot of times know nothing. You're talking about a kid
Speaker 5: that basically got some kind of I don't even know
Speaker 5: what he did. He went to votech he didn't work
Speaker 5: for the dealership. I mean, I'm not saying there's not
Speaker 5: great technicians. They're great ones. But someone that spends thirty
Speaker 5: five hundred dollars of this poor guy's money and he's
Speaker 5: got no answers, no fixes, and really no parts either, right,
Speaker 5: I mean that was all labor, Clint.
Speaker 17: No, we're no labor. They're the ones that did the
Speaker 17: crank show censor. They're the ones that they did that wiring,
Speaker 17: harness and all kinds of mine.
Speaker 5: None of it did anything right. You know what? What
Speaker 5: a piece of crap that dealership is. What is the
Speaker 5: name of that one? I'd love to get him on
Speaker 5: to understand how they justify charging this guy thirty five
Speaker 5: hundred bucks and literally he got nothing, He got nothing,
Speaker 5: he got nothing of value, he got nothing. His car
Speaker 5: does the exact same thing.
Speaker 9: So, Clint, is it my understanding then that after the
Speaker 9: dealership did all this work, they acknowledge that problems still
Speaker 9: exist with your Kia, but they don't know what the
Speaker 9: problems are or how to fix them. Is that kind
Speaker 9: of what this spoils down to?
Speaker 17: Yeah?
Speaker 5: Exactly, All right, hold on, we got to take this break.
Speaker 5: We're gonna come back and we're gonna get Kevin up
Speaker 5: to That was a great question to meet you and
Speaker 5: we'll let you finish that answer, Clint, but I got
Speaker 5: to stay on track. I start getting worked up because
Speaker 5: we just dealt with one I think it was a
Speaker 5: another Kia dealer. I think it was a rap A
Speaker 5: Ho Kia and I went down there personally. They spent
Speaker 5: this guy's money like it was nothing. And this guy
Speaker 5: was a hard work and stiff man. I mean he
Speaker 5: was a truck driver, works his ass off for his money,
Speaker 5: older guy, and they were sticking it to him. They
Speaker 5: were just throwing stuff at this vehicle and no one
Speaker 5: could figure it out. Finally, after they spend four or
Speaker 5: five thousand dollars of his money down there, they had
Speaker 5: to call in. Kia sent someone out and Kiya figured
Speaker 5: out what the problem was. Like that, so whoever was
Speaker 5: working on his car at a Rapo Kia sucked And
Speaker 5: I'm telling you these technicians now know nothing. And we're
Speaker 5: going to talk about that and a lot more after this.
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Speaker 5: mention the Troubleshooter show. All right, so we're talking to Clinton.
Speaker 5: We have an expert now, Kevin Cokin shared an auto tech.
Speaker 5: Hey Kevin, what's shaking bacon?
Speaker 8: What's going on?
Speaker 9: Hey?
Speaker 17: Man?
Speaker 5: Look forward to Well, actually I'm not going to see
Speaker 5: you tomorrow. We're Susan and I are running out of town.
Speaker 5: But you guys are gonna have a full house here.
Speaker 5: You guys are gonna have a good time. But listen,
Speaker 5: this one's curious. So first of all, I'm really upset
Speaker 5: with this Kia dealer. But yeah, so he buys an
Speaker 5: eight Kia and would you agree with me? In o
Speaker 5: waight Sorrento or pretty much anything Kia made in the
Speaker 5: in the early two thousands is junk or do you
Speaker 5: not agree with that?
Speaker 8: Yeah, depending on miles and everything else, they're using pretty
Speaker 8: war out. By the time you get.
Speaker 5: Him, they're beat the hell. He had one hundred and
Speaker 5: thirty one hundred and thirty six thousand, so he buys it.
Speaker 5: Three days later, check engine light comes on, he takes
Speaker 5: it to a shop. Hey, let me ask him. Let
Speaker 5: me lock you in. Hey, what was the name of
Speaker 5: that first shop you took it to? Clint?
Speaker 17: Oh, it was a big old tire.
Speaker 5: So well, hold on here. I'm a little confused on
Speaker 5: the sensors because you told me the dealership did the
Speaker 5: camshaft and the crank sensors.
Speaker 9: The independent did the two censors, is that correct for?
Speaker 9: And plus some miscellaneous stuff for fifteen hundred. Then they
Speaker 9: couldn't figure out what they're going on a lot.
Speaker 5: I think he changed the story though. Oh that's what
Speaker 5: I know.
Speaker 17: No, No, the first one did the alignment and the
Speaker 17: can shaft sensor. Okay, damn oil, change that whole thing.
Speaker 5: They thought the check engine light. Hold on, they thought
Speaker 5: the check engine light would be solved by the crank
Speaker 5: shaft sensor. Sure, yeah, okay, then then you know what
Speaker 5: I'm not gonna Okay, just forget about the first guy said,
Speaker 5: but he drops fifteen hundred bucks there leaves with the
Speaker 5: same problem. The check engine light comes back on. Kevin
Speaker 5: a couple of days later. I'm not going to get
Speaker 5: into the alignment and the other stuff. Whatever he paid
Speaker 5: for that, he got it, that's good. But he did pay.
Speaker 5: How much was the camshaft sensor just on there? The
Speaker 5: camshaft sensor?
Speaker 17: Oh well, the camshaft censor and diagnostic was another I
Speaker 17: think it was seventeen dollars.
Speaker 5: Now wait a second, wait, wait, wait, Clint, hold on,
Speaker 5: this is where I'm getting the first shot. Did the
Speaker 5: cam or the crank.
Speaker 17: The camscheff? I'm sorry?
Speaker 5: And how much was that one?
Speaker 17: That all was fifteen hundred dollars with all of that, I.
Speaker 5: Know that, but just the camshaft, how much was it?
Speaker 13: Do you know?
Speaker 17: Geez, I don't know how much that was. I don't
Speaker 17: have the papoence.
Speaker 5: Okay, then we're just gonna move on. So then he
Speaker 5: brings it over to the dealer because actually Kevin, he
Speaker 5: brings it back to that place because the check engine
Speaker 5: like comes back on, and they're like, well, I don't
Speaker 5: know what to tell you, you know, that's it. They
Speaker 5: don't give him a refund, they don't offer him anything
Speaker 5: besides this, you should go to the dealer. So then
Speaker 5: he goes to the dealer and the keya dealer basically
Speaker 5: tells him this, you need a crank shaft sensor. Correct, Clint. Yeah,
Speaker 5: So they do a crank shaft sensor. They mess with
Speaker 5: the wiring harness. I have no idea why they did that.
Speaker 5: And then they also wanted to pull the cat converter,
Speaker 5: and they charge him thirty five hundred, and he is
Speaker 5: in the exact same boat he was in at the
Speaker 5: very beginning. In other words, he's driving around in the
Speaker 5: car with the check engine light on, and now he's
Speaker 5: five thousand into it and still has the exact same
Speaker 5: freaking problem.
Speaker 8: Wow.
Speaker 5: So what do you make of all this? At this point?
Speaker 5: I tell them, and I think I'd like to hear
Speaker 5: your honest opinion. I tell them, if the car's driving, okay,
Speaker 5: I wouldn't put another nickel into it.
Speaker 8: No, I'd be tempted not to. But I mean, I
Speaker 8: can't see why they would put a harness on there
Speaker 8: if they didn't verify the issue.
Speaker 5: I'm not even saying they put a harness. Do you
Speaker 5: know if they actually replaced the harness, Clint, or did
Speaker 5: they just mess with the harness?
Speaker 13: No?
Speaker 17: They there was a harness that was spliced in, so
Speaker 17: they thought there might be some kind of problem there.
Speaker 5: But that didn't fix it at all.
Speaker 17: No, it didn't.
Speaker 5: Hey, Kevin, what would you do when you buy a
Speaker 5: harness from a dealer?
Speaker 7: You own it?
Speaker 5: Right?
Speaker 9: Well?
Speaker 8: Yeah, but before you go that far, you make your
Speaker 8: own jumpers and you basically temporarily replace the harness. You know,
Speaker 8: say you've got five feet of harness, I got you
Speaker 8: going one end to the other, and you put a
Speaker 8: jumper between the two. If your problem's gone, then you
Speaker 8: replace the harness.
Speaker 5: Then then you sell the customer the harness.
Speaker 8: Yeah, and then you guarantee it that I do the harness,
Speaker 8: your life's gonna go off. You don't just throw a
Speaker 8: harness at it for thirty five hundred instead. Gosh, I
Speaker 8: hope that works.
Speaker 5: So Clint, how much did they charge you for the
Speaker 5: harness part that didn't do anything?
Speaker 17: Oh, I'm not sure it was. It was about uh six,
Speaker 17: I believe six hundred or something.
Speaker 5: And then when it didn't fix it, did what did
Speaker 5: they say? Whoops?
Speaker 17: Well, they said, well, we're not gonna charge you for
Speaker 17: any more diagnostics, and we're gonna keep digging at this.
Speaker 17: But you know, like I said, they were going into
Speaker 17: the catalytic converter. Meanwhile, I've taken it to another chat
Speaker 17: that really my brother in law.
Speaker 5: And what they say, what they say.
Speaker 17: They said, I wouldn't yeah, except.
Speaker 5: That's that's what I said, and I agree with that
Speaker 5: at this point. What I'd like to do, though, is
Speaker 5: try to get you some of that damn money back
Speaker 5: from the dealer. What the hell's the name of this dealer?
Speaker 17: Well that was Lunglan Fowler.
Speaker 5: Why is that so familiar? Looked that up? Looked at
Speaker 5: up in our database, Susanne. I don't think Fowler. There's
Speaker 5: something about that name, and I don't know if it's
Speaker 5: a good bell or a bad bell, but we're gonna
Speaker 5: find out what it is, and let's try to get
Speaker 5: them on. Kelly. When you put whoever's on right now? Uh, basically, Clint,
Speaker 5: do you have who you dealt with down there, like
Speaker 5: the service manager or the service writer it was, there.
Speaker 17: Wasn't one in there that's in the service area.
Speaker 5: Well, what we're not going to call up and go, Hey,
Speaker 5: there's a woman there. Can we talk to her? I mean,
Speaker 5: do you have a name?
Speaker 9: What is it?
Speaker 5: I'm sorry, Clint one more time. I think Christine, Christine
Speaker 5: got I would have been so furious. Let me ask
Speaker 5: everybody at table. Brad O'Brien. You're an attorney, and I
Speaker 5: want you to kind of use your legal mind plus
Speaker 5: your rational mind.
Speaker 9: Yeah?
Speaker 6: Are those different?
Speaker 8: Mark?
Speaker 15: Yeah?
Speaker 6: Okay, legal mind, rational mind.
Speaker 5: I think an attorney's mind is different than a rational mind. Yes,
Speaker 5: I do. Actually, so you drop your car off there?
Speaker 5: What would you do in this, poor guys circumstance? You
Speaker 5: drop it off for a problem the check engine lights on?
Speaker 5: Cars driving fine, but check engine lights on. You spend
Speaker 5: thirty five hundred dollars, They throw parts and labor at
Speaker 5: it and nothing fixes it. You have the same exact problem,
Speaker 5: but you're out thirty five hundred same exact problem.
Speaker 9: What would you do?
Speaker 5: Honestly?
Speaker 7: Take us somewhere else and get a second opinion, But.
Speaker 5: You wouldn't try to go after your thirty five hundred bucks.
Speaker 7: Well, it's the question, is is it reasonable under the circumstances?
Speaker 9: I don't.
Speaker 7: When you finally find out the answer, you'll know how difficult.
Speaker 7: Was it was it He's a fine, they just missed it,
Speaker 7: or was it super hard to find?
Speaker 5: You know what, that's a hell of a good insight, Derek, Kevin,
Speaker 5: would you what would you charge to figure out what's
Speaker 5: actually going on? Because Brad actually makes a good point.
Speaker 5: Is it possible that you would have no? I mean, Kevin,
Speaker 5: you already said you wouldn't have done this. You would
Speaker 5: have basically created a wiring harness, for example, to make
Speaker 5: sure that wasn't the problem. That's just how you did it.
Speaker 5: What they did is ordered one replaced it, and it
Speaker 5: didn't fix anything. They didn't even diagnose it. They just
Speaker 5: threw money at it, basically.
Speaker 8: Yeah, exactly, So that sucks.
Speaker 5: I mean, that really does suck. But how much for
Speaker 5: you to look at it and figure it out? I
Speaker 5: know it's an electrical possible. I don't know what the
Speaker 5: hell the problem is actually.
Speaker 8: Yeah, but it's probably you know, between three and five.
Speaker 5: Hundred to diagnose it. God, I don't know if i'd
Speaker 5: throw any more money at it. A two thousand and
Speaker 5: eight Kia with one hundred and thirty six thousand miles,
Speaker 5: I don't think i'd throw any more money at it.
Speaker 8: I mean Kevin trouble driving it.
Speaker 5: Well, that's where I go back to. But if it
Speaker 5: is the cat that could eventually get really plugged up,
Speaker 5: couldn't the cat actually cause that check engine light that
Speaker 5: would have a crank shaft or camshaft.
Speaker 8: That's a reach, that's a real reach.
Speaker 5: So you're thinking that's not even possible. Well, you know
Speaker 5: what I.
Speaker 8: Mean, not with driveability. I mean, if you're losing cat,
Speaker 8: you're losing power, you're losing other stuff. So he's not
Speaker 8: having driveability issues. I would not look at the cat
Speaker 8: at all.
Speaker 5: Yeah, they were saying, hey, we're going to start, I
Speaker 5: swear to god, I think they're just you know, throwing
Speaker 5: a dart into a manual and looking at whatever it
Speaker 5: lands on.
Speaker 8: Yeah, and we see way too much of that here.
Speaker 5: It's crazy, man. That's why these guys electrical problems. Well,
Speaker 5: everybody out there listening's heard this. Hey, Kelly, I'm going
Speaker 5: to put Clint on hold, and here's what I'd like
Speaker 5: to do. I'd like to call over to Fowler get
Speaker 5: a copy of his invoice sent to me. I mean, Dmitri,
Speaker 5: what would you do?
Speaker 9: Well, you know, let me back up just one moment
Speaker 9: before we before we make a you know, we accused
Speaker 9: follower of throwing the firing the parts cannon at this car.
Speaker 9: This car, I predict has page after page of problems. Maybe,
Speaker 9: And it sounds like I heard Clint say that that
Speaker 9: part of the wiring harness was replaced because it had
Speaker 9: been altered by a previous owner or something.
Speaker 5: They spliced in something.
Speaker 9: Now, something was spliced in.
Speaker 5: But generally, if you ever wrote it, for example, get
Speaker 5: in there and shoot through a wire, You're not going
Speaker 5: to buy a new harness. You're gonna simply repair that, right, Kevin.
Speaker 8: Well, we do. But the dealer doesn't repair harnesses, they
Speaker 8: replace her.
Speaker 5: Well okay, I mean, but when they do replace them
Speaker 5: and sell you one, I mean really, Dimitri, I don't
Speaker 5: even know where you're going on this. Just on the
Speaker 5: wiring harness. They told him it needed one, according to Clint.
Speaker 5: Let's let's verify Clint. They said you needed a wiring harness, right, yeah, yeah, okay,
Speaker 5: that's all I wanted to hear.
Speaker 9: I think the context of that sentence is this, Hey,
Speaker 9: among all these other problems, you should also get this
Speaker 9: wiring harness replaced. They probably found many pages of problems
Speaker 9: with this car.
Speaker 5: Yeah, but none of them fixed it.
Speaker 9: Well, no, but it doesn't mean that those parts didn't
Speaker 9: need to be fixed.
Speaker 5: Generally, we agree on stuff. I couldn't disagree more on
Speaker 5: this wiring harness. They sold him something that didn't fix
Speaker 5: anything he's there for. Yeah, they could have sold them.
Speaker 5: They could have sold him freaking snow tires. At this point,
Speaker 5: that still has nothing to do with fixing his check
Speaker 5: engine problem.
Speaker 9: The primary reason I went in that direction is that
Speaker 9: I'm questioning how Clint presented this card to them. Clint,
Speaker 9: and no offense to Clint. He's having some kind of
Speaker 9: difficulty telling us the details of all of these transactions.
Speaker 5: Clinton, how did you when you brought it to Fowler?
Speaker 5: When you brought it to Fowler, what did you say
Speaker 5: to him? And even better, yet, what does the invoice
Speaker 5: say or the work order? Does it say check engine lights?
Speaker 20: On?
Speaker 9: The invoice will state what's called a customer complaint? Yeah,
Speaker 9: that's it, what is said them?
Speaker 21: Yeah?
Speaker 17: My complaint was.
Speaker 5: No, hold on, do you have the invoice, Clint?
Speaker 17: I don't not in front of me.
Speaker 5: When can you get it to us? I don't care
Speaker 5: if it's tomorrow. We have car day tomorrow we're gonna
Speaker 5: have all these guys in. I want to dig into this,
Speaker 5: I really do. I'm honest to God do and I
Speaker 5: do want to understand from Falor why they sold that
Speaker 5: to you and it did nothing. I want to understand
Speaker 5: from Falor why you drop thirty five hundred dollars and
Speaker 5: it did nothing? I really do. What other parts did
Speaker 5: they sell you besides the wiring harness?
Speaker 17: Oh there was the censor that was.
Speaker 13: But what okay?
Speaker 5: And that didn't fix it? What did they say when
Speaker 5: that didn't fix it?
Speaker 17: Well, we're gonna have to look more.
Speaker 5: See, I don't like the way they do business for
Speaker 5: the life of me. Here, we're gonna try this, but
Speaker 5: it's going to cost you a thousand bucks. Did they
Speaker 5: when they sold it to you? Did they tell you
Speaker 5: that's gonna fix it?
Speaker 22: They?
Speaker 17: They didn't sell me the car to begin with the
Speaker 17: biggest problem was the guy that that sold it to
Speaker 17: me in the beginning. Uh had a bad battery in
Speaker 17: it so that light wouldn't go off.
Speaker 5: Well, so what does that have to do for God's
Speaker 5: sake with Fowler?
Speaker 17: Well, nothing except that I took it there.
Speaker 5: Yeah, I know that, But what does the battery have
Speaker 5: to do with anything we're talking about. You mean when
Speaker 5: you bought the car when you wait, wait, Clint, you're
Speaker 5: telling me when you bought the car from the original
Speaker 5: dealer you had to jump start it. Yes, well they.
Speaker 17: Did, but it would start after that every time. But
Speaker 17: what's happening with it was that the battery was bad
Speaker 17: enough to where that light would not initialize for you.
Speaker 5: Oh my god, I can't believe you went to pick
Speaker 5: a car up and it wouldn't start and they had
Speaker 5: to jump start it and you still purchased it. I
Speaker 5: need to see the invoice from Fowler. The only thing
Speaker 5: I see to go after here is Fowler. That's it.
Speaker 5: That's the one I'm upset about. If you were there,
Speaker 5: Oh my god, Clint. If you were there to buy
Speaker 5: the vehicle at a dealership and they have to jump
Speaker 5: start it, and then I just I don't know what
Speaker 5: to say. They should have thrown a damn battery in it. Dave,
Speaker 5: you're up next, Clint. Get that information to Kelly. I
Speaker 5: want to reach out. We need the work order and
Speaker 5: we're going to dig into this tomorrow, man, I mean, really,
Speaker 5: the only avenue. In fact, I'm going to ask him
Speaker 5: one more time. I'm running so late, but I got
Speaker 5: to ask you this, Clint, what would you like from us?
Speaker 5: What would you like me to do?
Speaker 17: Well? I was going to try and get with your
Speaker 17: original dealer and tell them, Hey, look I need my money.
Speaker 5: Not gonna happen.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up, free obligation comparison call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
Speaker 12: insurance companies find out now three oh three seven seven
Speaker 12: to one help. You'll think you're his only customer when
Speaker 12: you choose Frank durand the real estate Man dot com
Speaker 12: to list your home with Remax Alliance three oh three
Speaker 12: nine two zero sixteen twenty two.
Speaker 5: All right, three O three seven one three eight two
Speaker 5: five five Dave? What is your question? On dashcams? And Jackie?
Speaker 5: You're going to be up next. She's got a problem
Speaker 5: landlord tenant. Good day to call. We got Brad O'Brien,
Speaker 5: attorney a lion. Hey, Dave, what's going on?
Speaker 8: Good morning?
Speaker 13: Yeah?
Speaker 22: I have a twenty nineteen four f one fifty platinum
Speaker 22: I want to put the dashcam in and I've been
Speaker 22: reviewing different things about dash cam love them. One thing
Speaker 22: I'm looking for is a shop type to put in
Speaker 22: a dash cam.
Speaker 16: Kind of concerned that somebody.
Speaker 22: To go to booger up the trim and stuff, trying
Speaker 22: to hide the wirings. So well, you know, if a
Speaker 22: body shop would be better that I would go.
Speaker 15: To car Toys.
Speaker 18: I was gonna say, mine done there and it's totally invisible.
Speaker 6: You don't think Kevin Colkin wish.
Speaker 2: I didn't know that.
Speaker 15: Now, go to cart Toys if you have one near you.
Speaker 5: Yeah, car toys. Do they make you buy the product there?
Speaker 15: Though I don't know.
Speaker 18: I bought the product there because they had the best feels.
Speaker 5: I would see. I would make sure on that. And
Speaker 5: let me just talk about I agree one hundred percent
Speaker 5: with Doc. Don't bring it to like a good Year
Speaker 5: or Firestone. There's some places over in Montbello back in
Speaker 5: the day I would use for that stuff, and my goodness,
Speaker 5: I don't even know if they're still there. But I
Speaker 5: found a little independent there that could wire anything, and
Speaker 5: he always did a great job for me. New car
Speaker 5: stereo radios, you know, fancy ones including putting the base
Speaker 5: in the back, all that stuff some of my customers wanted.
Speaker 5: So there is some independence that are pretty good. There
Speaker 5: was one in mont Bellow, Ice where I just don't
Speaker 5: remember the name. But Car Toys, for sure they do
Speaker 5: a good job and if they screw something up, you
Speaker 5: know they're gonna get it fixed for you. But when
Speaker 5: it comes to this, listen, man, make sure you get
Speaker 5: one that if there's any kind of impact, it's got
Speaker 5: that gyro to where it can go back ten seconds.
Speaker 5: I would also get one that's got a front a
Speaker 5: rear in two side cams. The sidecams are on the
Speaker 5: front unit unit and they'll point out your windows that
Speaker 5: way if someone t bones, you have it all on video.
Speaker 5: But that little gyro or whatever it's called is really
Speaker 5: important because if it moves, it knows there's an accident
Speaker 5: and it can go back in time ten twenty seconds,
Speaker 5: so you actually see prior to the accident. You know
Speaker 5: what I'm saying, Dave.
Speaker 16: Yep, that makes perfect sense.
Speaker 8: I didn't think of that.
Speaker 22: That's great.
Speaker 5: Yeah, they're cool as hell. The other thing they'll do
Speaker 5: listen to this. There's ones now that'll have a sensor
Speaker 5: on it. If someone gets very close to your car,
Speaker 5: like walking by it, and like let's say they key
Speaker 5: your car. We've all seen the Tesla videos out there.
Speaker 5: They call it century on Tesla's. If anything's within six
Speaker 5: seven inches of your car, it doesn't care if it
Speaker 5: touches it or not. It'll do a century event. And
Speaker 5: that's why every time we look at the news from
Speaker 5: these guys that own Tesla's. That's how all these videos
Speaker 5: are out there, because the Tesla will go back ten
Speaker 5: seconds prior to someone being close and capture the video
Speaker 5: and then create a sensory event. So you want a
Speaker 5: cam that does all that because it's just great. I mean,
Speaker 5: that's the bottom line.
Speaker 22: Yeah, I did want to put in the parking mode,
Speaker 22: which brought up another question. Is there a device you
Speaker 22: need to install in between the battery or the fuse
Speaker 22: box and the camera to make sure you're better you
Speaker 22: don't drain down too far.
Speaker 5: Well, that's a car toys question. I'll tell you in
Speaker 5: real life what I think. I don't know how much
Speaker 5: energy some of these fancy cams use. I can tell
Speaker 5: you this A regular cam that hasn't awake sensor. In
Speaker 5: other words, when you're parked it'll what we just talked about.
Speaker 5: It does not eat a lot, meaning you probably you
Speaker 5: could probably not start that car for a week and
Speaker 5: not have a problem. But the fancier it is, the
Speaker 5: more energy it's going to take. And you just that's
Speaker 5: a car toys question or an installation question. Maybe they
Speaker 5: can actually I wonder if some of them actually have
Speaker 5: their own battery in, why not have a good one
Speaker 5: with a lithium built in? That's good? Mine?
Speaker 9: Does it actually has two built in capacitors?
Speaker 5: How long does it take to go dead?
Speaker 6: Oh?
Speaker 9: It takes about after you shut off. The camera shuts
Speaker 9: itself off after thirty seconds and then there is no
Speaker 9: more power to that particular circuit, which is why I
Speaker 9: put the camera on a circuit that's shut off when
Speaker 9: I take the key out. Got it. But it does
Speaker 9: have an impact sensor within the camera, so when it
Speaker 9: records an impact event on a bumper, it uses its
Speaker 9: internal power. Yeah.
Speaker 5: I like that, so, Dave, really, if it does have
Speaker 5: an internal lithium battery or something that that's good, it's
Speaker 5: really not going to make any difference because it shuts off,
Speaker 5: it uses a battery when it needs to. Then when
Speaker 5: you turn the car back on. It charges a battery
Speaker 5: back up. So but once again car toy questions. Man,
Speaker 5: I think it all depends on the equipment.
Speaker 22: Well, I appreciate it.
Speaker 5: You got it, Suzanne. We had years ago. I think
Speaker 5: we had a stereo put in a car toys at
Speaker 5: the mall for the Durango.
Speaker 2: Actually we ended up going to an independent shop in
Speaker 2: the Colorado Springs for that.
Speaker 5: Oh we did. Yeah, you bought me.
Speaker 6: This like you know, boom.
Speaker 2: Baser thing and a big speakers and went down there
Speaker 2: and had him put all that in if I remember right.
Speaker 5: So I buy her a brand new Kia Mini Van. Yeah,
Speaker 5: worst hit I ever took.
Speaker 15: A true soccer mom car.
Speaker 5: That's true soccer mom car, brand new surpriser. Listen, never
Speaker 5: surprise your wife with a new car unless if she's
Speaker 5: looked at it. Hold tight, Jackie, you're up next.
Speaker 12: Go with a sure thing Denver's best roofer Excel roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation in comparison,
Speaker 12: call Compass insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two three.
Speaker 5: Three seven one three eight two five five little backstory here.
Speaker 5: Anytime Dmitri's in studio and we have an attorney in
Speaker 5: like today we have Brad O'Brien. In fact, we're gonna
Speaker 5: go to Jackie. She's got a landlord tenant issue and
Speaker 5: we're gonna help her out with that. But I'm right
Speaker 5: up against the hours. Why I'm uh diverting a little bit.
Speaker 5: But Dmitri actually sued a company for sending them unsolicited
Speaker 5: text sex message. What company was it? Can you say?
Speaker 9: Or not yet? It's it's an active case.
Speaker 5: That's fine. But it's a actual Is it a store front?
Speaker 5: Is it like a business office?
Speaker 9: Oh, it's a real company. So it's a real company
Speaker 9: that's based here. It does Colorado. No, this particular one
Speaker 9: is in a different states to Denver County court. Oh
Speaker 9: that's a different case, Mark, Well.
Speaker 5: How much what were you doing with this one?
Speaker 9: Which one the local?
Speaker 5: My god, he's got like twelve cases going six the
Speaker 5: one for five hundred dollars. I just heard you talk.
Speaker 9: To a local that's a local company.
Speaker 5: And what did they do?
Speaker 9: They sent me a spam text message.
Speaker 5: Got it? So you're going after them for five hundred bucks.
Speaker 9: Yeah, that's the statutory damages under the color open.
Speaker 5: We're going to talk about that next hour. Two Jackie,
Speaker 5: I promise, I promise you'll be upfront or up first.
Speaker 5: So and we got Brad O'Brien's going to help you there.
Speaker 5: So listen, here's the deal. Three oh three Mark go.
Speaker 12: With a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 12: You don't pay a cent till you're contentha time for
Speaker 12: an insurance check up free, no obligation. In comparison, call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
Speaker 12: insurance companies find out now three oh three seven seven
Speaker 12: one help. You'll think you're his only customer when you
Speaker 12: choose Frank durand the real estate Man dot com to
Speaker 12: list your home with Remax Alliance three oh three nine
Speaker 12: two zero sixteen twenty two.
Speaker 16: Ripped of.
Speaker 6: News so you don't have.
Speaker 2: Run anxious. As fast as we can.
Speaker 3: Show Shooter's gonna help come man.
Speaker 5: This is the Troubleshooter Show. No Tom Martinez, All right, folks,
Speaker 5: three oh three seventy one, three eight two five five,
Speaker 5: that's the only number you need to get justice. We
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Speaker 5: I think it's one of the top downloaded podcast in
Speaker 5: the entire iHeart scene, No Kidd, like fifty thousand plus,
Speaker 5: so you could listen to us that way. Of course,
Speaker 5: on the iHeart app, you could make k how your
Speaker 5: favorite and you'll always find us. And of course I'll
Speaker 5: say it. I think, hey dragon, if someone's listening on
Speaker 5: the iHeart app after the show, not the live show,
Speaker 5: first of all, they can do that right or.
Speaker 23: Definitely you can listen to the live show right now
Speaker 23: then the iHeart app.
Speaker 5: No, but can you listen to yesterday's show in the
Speaker 5: iHeart podcast that's podcast only.
Speaker 23: And you can even favorite the podcast on the new
Speaker 23: iHeart app redesign.
Speaker 8: You pick your own favorite station.
Speaker 9: It's not only k How, but the Trollshooter Network show.
Speaker 5: Oh No Kidd and it'll send like reminders and stuff.
Speaker 23: You can set it automatically download so you're don't have
Speaker 23: to worry about it. So come two o'clock to thirty boos,
Speaker 23: already on your phone, ready to go.
Speaker 5: Did you know we were one of the top downloaded
Speaker 5: in the country much. It's absolutely insane, man, I think
Speaker 5: because we don't dive too much into politics. You know,
Speaker 5: I'm not saying we don't get into political issues. I
Speaker 5: mean during the election and stuff. I mean, whatever it happens,
Speaker 5: but in general we try not to.
Speaker 9: All right, three h.
Speaker 5: Three, But I will say this. I can't stand our mayor.
Speaker 5: I'm going to start off by saying that, and I'm
Speaker 5: going to tell everybody why. I almost think they're suppressing stabbings.
Speaker 8: Now.
Speaker 5: I think more stabbings happen than I think Nine News
Speaker 5: even Fox thirty one. I don't think they're reporting a
Speaker 5: lot of crime. And I'll tell you what. He asks
Speaker 5: for a lot of money to rejuvenate to sixteenth Street Mall,
Speaker 5: and the place is still a hell hole. He asks
Speaker 5: for a lot of money to get rid of homeless
Speaker 5: or to take care of the homeless problem, or the
Speaker 5: undocumented or whatever it's referred to these days. People without
Speaker 5: a home, I don't know what they call them now.
Speaker 9: People experiencing homelessness, thank you, people experiencing lack of a
Speaker 9: green card and that whatever.
Speaker 5: I will say this really us taxpayers threw a lot
Speaker 5: of money that you, Mike, and all the problems you're
Speaker 5: still there. But the sixteenth Street Mall, we used to
Speaker 5: go downtown all the time, Susanne.
Speaker 6: We miss it.
Speaker 5: We love going down there. It's a hell hole. Now
Speaker 5: I have good.
Speaker 9: News for you, Mark. So I live literally one block
Speaker 9: away from the sixteenth Street mallet. N Oh boy, I
Speaker 9: saw a change. You remember that weirdo that stabbed and
Speaker 9: murdered two people, Yeah, like three months ago. Yeah, things
Speaker 9: have changed. There are cops everywhere. My motorcycles are back,
Speaker 9: I like, and what I really like, and I'm there
Speaker 9: almost every day. I kind of walk around a little
Speaker 9: bit to go get some coffee one of.
Speaker 5: Those shady guys walking around down there.
Speaker 9: And keep the summer I swords strapped in my back. Seven.
Speaker 9: Well they're What I really like about what the cops
Speaker 9: are doing now is they actually park on the mall
Speaker 9: with their lights on, not blinking, just solid. You know
Speaker 9: what you're making me feel better and the normal people
Speaker 9: are back.
Speaker 5: They are the zombies are gone.
Speaker 9: Yeah, the cops are definitely doing a great job cleaning
Speaker 9: this up. And then I saw on the news a
Speaker 9: couple of weeks ago Denver assigned ten more cops to work. Specifically,
Speaker 9: he's really doing so, I don't know if it's him
Speaker 9: doing it. Well, the police department can also do their right,
Speaker 9: he hires a police department. No, I agree, So there's well.
Speaker 5: I'll give credit when credits to my god. If it's
Speaker 5: really like that, we'll go down. Well, i'll tell you what,
Speaker 5: go this weekend. Well, we're in Vegas this weekend. We
Speaker 5: will go in the next couple of weeks. Maybe we'll
Speaker 5: go down and see a show.
Speaker 2: Well, you know what, we have to go down for
Speaker 2: those pictures in a week.
Speaker 5: Yeah, we are going to be down there right in
Speaker 5: front of the Capitol, yes or no, in front of
Speaker 5: the federal Hey, hey, ten circuit court, Bradley O'Brien, there's
Speaker 5: a tent circuit compared to like not the Mayor's office.
Speaker 5: But I mean, what do I know down there? I
Speaker 5: mean the regular Denver County courthouse is the federal courthouse
Speaker 5: right there. Basically, no No.
Speaker 7: It's a few blocks away, but it's all right north
Speaker 7: side of downtown.
Speaker 13: Ok.
Speaker 9: Yeah, they're not that close. So there are three federal
Speaker 9: courthouses and they're on nineteen.
Speaker 2: Which one are we going to susan the tenth Circuit
Speaker 2: to call the Colorado tenth Circuit Court?
Speaker 5: I know I'm not saying that right If anybody out
Speaker 5: there can guess I will get I will give them,
Speaker 5: uh two free tickets to either a Rockies games, what
Speaker 5: Mark hold on or a Nuggets game. I don't think
Speaker 5: I'll be able to do abs right now, but I'll
Speaker 5: get two free tickets to something good. But you got
Speaker 5: to guess why why we're going for pictures? Dan and
Speaker 5: I are going to the courthouse for pictures because yeah,
Speaker 5: we're getting married. Yeah, thirty two years ago.
Speaker 13: All right?
Speaker 5: Three oh three seven one three A two five five. Hey, Jackie,
Speaker 5: this sounds important. What is going on with this property?
Speaker 11: I have a tenant that is terrorizing the building, doing
Speaker 11: criminal acts, and nothing can be done in the city
Speaker 11: of New York because that's just the way that it's just.
Speaker 5: At New York City. Where is it?
Speaker 11: It's New York City. That's all I want to say
Speaker 11: right now.
Speaker 5: Yeah, and you know what I mean, Brad does not
Speaker 5: practice law in New York. Did I know of Brad?
Speaker 7: No, I don't.
Speaker 5: And I know New York somewhat like Colorado is very
Speaker 5: tenant friendly.
Speaker 15: Hey, I'll get my uncle Guido, he's in New York.
Speaker 5: Yeah, take care of the problem that Guido might. But
Speaker 5: Jackie added curiosity, let's pick let's pick Brad's brain and
Speaker 5: pretend maybe it's happening here. But how many how big
Speaker 5: is this building? What do you own?
Speaker 11: It's a two family it's a two family building, so
Speaker 11: it's two floors and the problem is on the first floor.
Speaker 11: But it's affecting everyone that's in the building, the super.
Speaker 5: Well, when you say everybody that's in the building, it's
Speaker 5: only two two different tenants.
Speaker 11: Right, Well, I normally have them share it. So there's
Speaker 11: like two people upstairs and there's two people in the
Speaker 11: first place.
Speaker 5: Okay, so what is the one person doing? Give me
Speaker 5: an idea what's going on here?
Speaker 11: Well, one person is doing like menacing, criminal mischief, menacing.
Speaker 5: Has he actually received tickets for this or is he
Speaker 5: is there any charges he's up against?
Speaker 11: Well, the police will not do anything about it, so there's.
Speaker 5: No there's no proof. But when they when you say
Speaker 5: they won't do anything about it, you're you're getting all
Speaker 5: this third hand. I assume, right, you're getting it from
Speaker 5: the other tenants. No.
Speaker 11: I tried to call the police myself. I've had the
Speaker 11: super try to go in and file. They've changed everything
Speaker 11: with the system in New York so you're not allowed
Speaker 11: to come in and file a report or a complaint.
Speaker 11: You have to call the police, and they take like
Speaker 11: five hours to get out to you. By the time
Speaker 11: they get out to you, they say, oh, well, we
Speaker 11: have to catch the person in the act. Well the
Speaker 11: person is long gone. They won't even come into the building.
Speaker 11: They're saying, no, this is the landlord tenant issue, so
Speaker 11: go to the landlord tenant court. Landlord tenant court takes
Speaker 11: like eight months.
Speaker 18: Age.
Speaker 5: Yeah, but you got to start it at some point.
Speaker 5: Let me, Hey, Brat O'Brien. I know it's hard to,
Speaker 5: you know, pretend this is going down in Colorado, but
Speaker 5: I assume things like this happen in Denver, especially like
Speaker 5: during COVID. There might be some issues, some tenant going nuts,
Speaker 5: and basically the cops don't want to do much about
Speaker 5: it because we're in the middle of COVID and you
Speaker 5: can't even evict people or start anything during COVID. So
Speaker 5: I guess what I'm kind of asking you is, what
Speaker 5: can someone do when you have one tenant creating issues
Speaker 5: for multiple other tenants and the police won't write them
Speaker 5: a ticket? I mean, what can you do?
Speaker 7: Well, first of all, I do recommend the Jackie contact
Speaker 7: New York real estate attorney because landlord tenant law is
Speaker 7: very date specific. If this were in Colorado, she's done
Speaker 7: the right thing, which is to call the police first
Speaker 7: if there's a police issue, and if they won't do anything,
Speaker 7: then it's unfortunately going to be a civil issue.
Speaker 9: Yep.
Speaker 7: Now Here in Colorado we have a extpedited way to
Speaker 7: avict somebody who's been a problem with a menace violence.
Speaker 7: It's called the substantial Violation Statute. So if if it's
Speaker 7: drug related or it's violence, there's a way to terminate
Speaker 7: their tendency on a three day notice.
Speaker 5: Go into a little more depth on that once again, though, Jackie,
Speaker 5: we're talking Colorado, but New York must have something similar,
Speaker 5: you'd hope. But so if I find out, for example,
Speaker 5: they're using my house as a meth lab, I can
Speaker 5: actually get rid of them in three days if I
Speaker 5: can prove that point, Brad.
Speaker 7: Yeah, here in Colorado.
Speaker 5: Yeah, and then like give me a violence one, Like
Speaker 5: if there's a domestic altercation between not okay, between my tenants,
Speaker 5: I can get them both kicked out, or at least
Speaker 5: the one that did it.
Speaker 7: Well to here in Colorado says, if this tenant substantially
Speaker 7: endangers the property of the landlord of any cotenant, or
Speaker 7: the landlord themselves, then the landlord can invoke this quick
Speaker 7: eviction statue.
Speaker 5: And how does that work? So you or the person themselves,
Speaker 5: or an attorney like you would basically go to the
Speaker 5: court and file emotion for that exact thing.
Speaker 7: No, you'd give a three day notice to quit based
Speaker 7: on the substantial violation statute. But inevitably it probably will
Speaker 7: turn into a court case because you've got to prove it.
Speaker 7: You'll have to prove to the judge that there was
Speaker 7: in fact something so substantial that it's met the statute.
Speaker 5: So, but how do you, like you put the three
Speaker 5: day notice on. Let's say this woman, this guy punch somebody.
Speaker 7: Out there, right, that's a good one.
Speaker 5: Yeah, So they punch somebody out there, so you I
Speaker 5: guess I don't understand this. You post a notice of
Speaker 5: the three days and then if they don't want to leave,
Speaker 5: what the sheriff just ultimately comes out? Or how does that.
Speaker 7: Look on day four? If they're still there, then that's
Speaker 7: when you can file your court complain for eviction.
Speaker 9: Got it?
Speaker 5: And then how long does that take with the court?
Speaker 7: Well, that's the normal process, which could be two to
Speaker 7: four weeks.
Speaker 5: So really they might not be out of there in
Speaker 5: three days, correct, God, it's so crazy.
Speaker 7: It's a whole lot quicker than evicting somebody who didn't
Speaker 7: pay the rent.
Speaker 5: Wha is way quicker? Jackie, I don't know. I mean, really,
Speaker 5: you've got a contact and attorney there. What were you
Speaker 5: helping we could do? Just give you some advice on it.
Speaker 11: I'm trying to figure out a way to get her
Speaker 11: out because right now she is a naked and always
Speaker 11: that's a crime, but the police won't do anything. She
Speaker 11: is defecating on the stairs and urinate in spewing.
Speaker 5: Is there any video of this? I mean, is she
Speaker 5: a drug addict? What the hell's wrong with her?
Speaker 11: A drug addict? She's trying to live in the house
Speaker 11: for free and launch clean.
Speaker 5: So she's a squatter.
Speaker 11: Yeah, so I'm like being stringed.
Speaker 5: Go ahead, brad Well.
Speaker 7: It sounds like a mental health issue where you might
Speaker 7: be able to get her committed through the county or
Speaker 7: state medical authorities where.
Speaker 11: They could just pick it if you can't do it
Speaker 11: without going to the police and the police.
Speaker 5: Okay, first of all, Jackie, listen, I I don't I
Speaker 5: The crime in New York City sucks. It absolutely sucks.
Speaker 5: But I want to say this. I have a hard
Speaker 5: time believing police show up and the woman is naked,
Speaker 5: using the bathroom anywhere she plans to use it and
Speaker 5: just strung out, just crazy, and they do nothing. I
Speaker 5: find that very hard to believe because.
Speaker 11: They can't catch her in the act by the time.
Speaker 5: Why can't someone take a video? Why don't you put
Speaker 5: a camera up there?
Speaker 11: The camera's there. They don't want to speak to me
Speaker 11: to get the footage because they so you've got wait.
Speaker 5: A minute, you've got footage of this woman doing what?
Speaker 5: What footage do you have.
Speaker 11: Of her out in the hallways naked at first?
Speaker 5: Okay, I'll tell you that. I'm going to tell you something.
Speaker 5: I'm gonna help you out, Jackie. I really am I
Speaker 5: want that footage, and what we're gonna do with that footage,
Speaker 5: I'm gonna get Dmitri involved, and he's going to reach
Speaker 5: out to whatever listen, whatever precinct that is. I don't
Speaker 5: care if we're sitting in Colorado, if she's got footage
Speaker 5: of some wacko taking a crap in the middle of
Speaker 5: the hallway, buck naked. I'm telling you right now, we
Speaker 5: will get the cops to do something. I mean, do
Speaker 5: you doubt that at all?
Speaker 9: Dmitri h In fact, I would wager twenty bucks that
Speaker 9: the cops want to have an answer our call.
Speaker 5: No way, no way, no way, then I'll call myself.
Speaker 9: No, I want to do it.
Speaker 5: Okay, when can you get us that footage? Jackie.
Speaker 11: I could get it to you, except for the fact
Speaker 11: that she has threatened me that if if I release
Speaker 11: that footage.
Speaker 5: Well I'm not I don't care if she threatens you.
Speaker 24: You're not even there.
Speaker 5: You're not even there. She sounds like a nut. You
Speaker 5: want to get rid of her. I mean, get us
Speaker 5: that footage, and we're gonna dig in if I got to.
Speaker 5: If we've got to reach out to the damn precinct
Speaker 5: every freaking day for the next week just to get Listen,
Speaker 5: I've got lots of ideas how we can make this happen,
Speaker 5: honest to God, but I got to have something to
Speaker 5: give them. Yeah, where are you? Where is this like? Brooklyn?
Speaker 5: What borough?
Speaker 13: What?
Speaker 8: I want to say?
Speaker 24: The borough?
Speaker 21: I want to say the borough?
Speaker 5: Is it in New York City?
Speaker 23: Though?
Speaker 17: New York City?
Speaker 5: Okay, listen, are you going to get us a video
Speaker 5: or not? If you want help really to get her out,
Speaker 5: you send me a video of what you're describing. I
Speaker 5: will do everything in my power to get her out. Okay,
Speaker 5: it's in your court. I'm putting you on hold. I mean,
Speaker 5: honest to God. Now listen, if this was Colorado in
Speaker 5: downtown Denver, Brad O'Brien, attorney at law olslaw dot com.
Speaker 5: You know more about evictions than anybody I know, anybody
Speaker 5: I know from both sides. That's what's remarkable too. You know,
Speaker 5: the tenant and the landlord's side, like the back of
Speaker 5: your hand. Can you imagine in a hundred years if
Speaker 5: I sent something to Denver Denver Police Department of some
Speaker 5: wacko running around doing what we've discussed bear naked, that
Speaker 5: they wouldn't do something.
Speaker 7: Yeah, I think you'd get a good response here in Denver.
Speaker 5: I can't imagine you would in New York City because
Speaker 5: I'll tell you what. I'll tell you what. I know
Speaker 5: someone I can send that to at a national news source,
Speaker 5: and I think I can make the thing go viral.
Speaker 5: I think if I can literally prove New York City
Speaker 5: isn't doing anything and she literally has this video of
Speaker 5: this wacko, I bet you anything, I can get that
Speaker 5: on one of those TVs up there, no kidding more.
Speaker 12: After this, go with a sure thing Denver's best roofer
Speaker 12: Excel Roofing dot com. You don't pay a cent until
Speaker 12: you're content. Time for an insurance check up free, no obligation.
Speaker 12: Could comparison call Compass Insurance paying too much your coverage
Speaker 12: at dozens of insurance companies find out now three oh
Speaker 12: three seven seven to one help. You'll think you're his
Speaker 12: only customer when you choose Frank durand the Real estate
Speaker 12: Man dot com to list your home with Remax Alliance
Speaker 12: three oh three nine two zero sixteen twenty two.
Speaker 5: All right, three oh three seven one three A two
Speaker 5: five five three zero three Martino, don't forget Frank Duran,
Speaker 5: the real estate man, My man, Frank, you want to
Speaker 5: make the most money on your house when you sell it,
Speaker 5: you call Frank, excuse me, mad to cough. In fact,
Speaker 5: Frank sells more homes listen to this in one month
Speaker 5: for more money than most Colorado realators literally literally literally
Speaker 5: sell in over a year for more money. Frank Duran
Speaker 5: Holmes dot com. I use them, Tom uses them. Everybody
Speaker 5: in this place uses them. In fact, epity doc. You
Speaker 5: use Frank, didn't you? Or no? Oh you a new
Speaker 5: condo you bought right from the builder? I forget, Yeah,
Speaker 5: I bought the build up.
Speaker 13: Yeah.
Speaker 5: Who was it that used Frank? It was God. I
Speaker 5: don't know. We've had like everybody here using But anyhow,
Speaker 5: three O three seven one three A two five five,
Speaker 5: I'll let you know when the line's open. I'm going
Speaker 5: to go back to Jackie. I'm going to go back
Speaker 5: to Jackie in one second. But Allen's got a guess
Speaker 5: for me, And the question was, and it'll either be
Speaker 5: like two Rockies tickets, two Nuggets tickets, whatever I can
Speaker 5: come up with. I'll come up with some tickets. And
Speaker 5: why Suzanne and I are going to get pictures done
Speaker 5: at the tenth what is it to tenth Circuit? What
Speaker 5: is it?
Speaker 2: I think that's what it is, called the tenth Circuit
Speaker 2: Court in downtown the Supreme Court.
Speaker 6: Does Brad? Does that sound right?
Speaker 2: Am I saying that right?
Speaker 5: Is it the tenth Circuit? Yeah, it's the Federal courthouse
Speaker 5: downtown in Denver. So we're getting pictures taken there. And
Speaker 5: I said, if you can guess why, I know we're
Speaker 5: going to hear it all to get your mug shot updated.
Speaker 5: Maybe could be it, but I'm not going to answer,
Speaker 5: So go ahead, Alan, what do you say? What's your guest?
Speaker 24: Sir?
Speaker 14: Well, my guess is you're going down to get your
Speaker 14: passport pictures.
Speaker 5: A damn good guess, but you're wrong. Thanks for trying.
Speaker 5: That is incorrect. Three oh three seven one three A
Speaker 5: two five five Gilbert. I'll see what your guest is
Speaker 5: in a second. But I got to finish up with Jackie. Jackie.
Speaker 5: Here's the deal. The short and suite of it is,
Speaker 5: Kelly said, you want to send us the video, but
Speaker 5: but but but but so tell me tell me what
Speaker 5: you would like to do at this point.
Speaker 11: I do, I do want help, but it's just that
Speaker 11: the tenants they're kind of like professional tenants. Sure, So
Speaker 11: they orchestrated a story and her doing the things that
Speaker 11: she's doing is for the purpose of substantiating her story,
Speaker 11: which I found out later on is not really legitimate.
Speaker 5: Okay, what what I got to understand this story that
Speaker 5: she's trying to substain and she ate where she gets
Speaker 5: naked and uses a bathroom all over the hall. So
Speaker 5: what story does that help with?
Speaker 11: So she was sharing the bathroom in the kitchen with
Speaker 11: the roommate and they came up with a situation where
Speaker 11: they had an interpersonal issue whereby one roommate locked out
Speaker 11: the other. Okay, while I was trying to solve that problem,
Speaker 11: I couldn't solve the problem, and it escalated to the
Speaker 11: point where she was calling the city building department down
Speaker 11: on me and saying that I did not rent out
Speaker 11: the place properly. Okay, given that I still have thirty
Speaker 11: days to correct it. If it was not rented out properly,
Speaker 11: whereby both people could be on one lease and they
Speaker 11: couldn't be on the same lease because one was long
Speaker 11: term and one was short term. So I offered to
Speaker 11: pay for housing and hotel for her, and I've been
Speaker 11: doing that for months, and she will not go to
Speaker 11: the places to have that.
Speaker 5: So Jackie, I've got to ask this question again, and
Speaker 5: maybe I didn't ask you right the first time. What
Speaker 5: does that have to do with her running around in
Speaker 5: the hallways in between the two units or wherever. She
Speaker 5: is completely naked and defecating everywhere, and you have that
Speaker 5: on video. I don't understand what any of it has
Speaker 5: to do. What I can help with is if you
Speaker 5: actually send a video like that and it's what you're describing,
Speaker 5: I will get it to the right people in New
Speaker 5: York City, the right borough and try to get her
Speaker 5: taken out of there because she's a looney to.
Speaker 11: Okay, she's just using that as her reasoning.
Speaker 5: Her reasoning. What would she possibly be using that for
Speaker 5: your honor? You cannot evict me because I run around naked?
Speaker 5: What do you mean? I don't understand what you're saying.
Speaker 9: It sounds like Jackie thinks that the crazy lady has
Speaker 9: some sort of an end goal in mind, and to
Speaker 9: that end, she's defecating in the hallway. So Jackie, what
Speaker 9: is this crazy lady actually trying to achieve? Can you
Speaker 9: summarize that for us?
Speaker 11: Yeah, she's blackmailing me and extorting, trying to start money
Speaker 11: out of me.
Speaker 21: So we've okay, I've.
Speaker 5: Also okay, listen, I'm not even gonna let you go
Speaker 5: on because I don't understand this. And I'll say it again.
Speaker 5: What does that have to do? She's trying to extort
Speaker 5: you by getting naked and crapping everywhere? That that what?
Speaker 5: How is that extortion? She's a nut? Okay, seriously, Jackie,
Speaker 5: how was he? I'm just frustrated. I don't understand what
Speaker 5: you're saying. No one in their right mind. Okay, I'm
Speaker 5: gonna I'm gonna blackmail you, Dmitri. And here's how I'm
Speaker 5: gonna do it. I'm gonna strip down naked right now
Speaker 5: and go over there, and I'm blackmailing you. What what? What?
Speaker 13: What?
Speaker 5: What does that even make sense? This is Jackie, You're
Speaker 5: not even making sense. Here's where I'm gonna put it.
Speaker 5: And I'd love to help you, but I've got to
Speaker 5: have the proof you're talking about, and then we'll help you.
Speaker 5: But for the for God's can, let's find missing something
Speaker 5: from anybody out there, anybody listening to this insane conversation?
Speaker 5: How is Jackie getting blackmailed? By a person that is
Speaker 5: doing what we're talking about.
Speaker 9: Jackie, could you answer that question in just two sentences?
Speaker 11: Go ahead, Jackie, because she's trying to say I rented
Speaker 11: out with property improperly, so that's what she's us himself.
Speaker 5: Okay, Bradley O'Brien, you have helped landlords of vic tennants
Speaker 5: in Colorado forever in a day. Have you ever in
Speaker 5: your life had a landlord come to you and say
Speaker 5: I have a tenant that is stripping down naked, defecating
Speaker 5: all over the floors, trying to blackmail me.
Speaker 7: No, not once.
Speaker 5: It's never happened. Are you sure? Do you need to
Speaker 5: go through your files? So does it make any sense
Speaker 5: to you? I've asked Dmitri. Dmitri will generally have something,
Speaker 5: let's add nothing. Does this conversation make any sense to you?
Speaker 7: That's a novel concept. It's almost like negligent entrustment or
Speaker 7: negligent hiring, where you're blaming the business for hiring somebody
Speaker 7: that they shouldn't hire. So it sounds like the idea
Speaker 7: here is that these tenants are trying to blame the
Speaker 7: landlord for renting to somebody that she shouldn't have rented
Speaker 7: to and.
Speaker 5: Then they're trying to blame her by getting naked and
Speaker 5: doing it.
Speaker 7: That she should have done a mental check on the
Speaker 7: rental application.
Speaker 18: You know, if she rents to Drew, she won't have
Speaker 18: that problem because he can't go number two.
Speaker 5: You know what, that might be the funniest thing I
Speaker 5: have ever heard from Doc Doc I can number that
Speaker 5: was pretty dang good. Gilbert and Scott hold on, we
Speaker 5: got two lines open three oh three seven one three
Speaker 5: eight two five five, Jackie, I'm done on air with you,
Speaker 5: but honestly, you send us over that video. I promise
Speaker 5: we will help you get rid of that nut, whether
Speaker 5: she's blackmailing you or not.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three all
Speaker 12: three nine two zero sixteen twenty two.
Speaker 5: R three oh three seven one three eight two five five.
Speaker 5: You know, we handle it all here if you really
Speaker 5: think about it, if we do get to have video,
Speaker 5: first of all, we do want to help her, no kidding,
Speaker 5: but I was just getting a little frustrated there. I'm
Speaker 5: just gonna kind of let that be in the uh
Speaker 5: mirror now. Three oh three seven one three a two
Speaker 5: five five. I do want to tell you about I
Speaker 5: think people can tell I'm cheating. My screen went down,
Speaker 5: so I got to launch it again. I do these commercials.
Speaker 5: We call them in house meeting when we come back
Speaker 5: from I talk about these companies real quick, and I
Speaker 5: had to see which one it is. I'm kind of
Speaker 5: pulling my dress up. That sounds weird. Clear Skirt, I'm
Speaker 5: pulling my skirt up. One Clear Choice Doors. That's who
Speaker 5: I'm gonna talk about. Let me tell you why I've
Speaker 5: personally used them numerous times. In fact, they came out
Speaker 5: put in this beautiful new belt driven, beautiful new and
Speaker 5: more importantly quiet belt driven garage door opener. At the time,
Speaker 5: I spend two hundred and ninety nine bucks. I know
Speaker 5: there are a few bucks more now, but think about
Speaker 5: that you got that old one with the chain that rattles.
Speaker 5: Oh my god, it'll drive you crazy. The dog's here
Speaker 5: every time something. Someone opens a garage and starts barking.
Speaker 5: You get these new ones. You can hear anything. On
Speaker 5: top of that, if you need a new garage door.
Speaker 5: These guys have it all. They have got the most
Speaker 5: beautiful stuff, and they got showrooms from one end of
Speaker 5: the front range to the other one Clear Choice Doors
Speaker 5: dot Com. Now we're going to go back to the phones,
Speaker 5: and we have someone else that's got a guest for us,
Speaker 5: and basically the one I'll say it real quick, and
Speaker 5: then we're going to go to a question on cash events.
Speaker 5: I'm not sure what that means in an issue with
Speaker 5: an engine off road. I think I've heard of off
Speaker 5: road automotive. Is that the follow up you were talking
Speaker 5: about Susannah, she's a teacher.
Speaker 6: But yeah, let's do a guest Mark.
Speaker 5: Yeah, we're gonna ask so Suzanne and I in the
Speaker 5: next couple of weeks or next almost Yeah, the next
Speaker 5: couple of weeks are going to be downtown Denver getting
Speaker 5: pictures taken in front of the tenth Circuit.
Speaker 6: Let's just call it the Federal courthouse.
Speaker 5: Federal Courthouse. That's what we'll call it from here out.
Speaker 5: And let's see who's been holding the longest. Gilbert, what
Speaker 5: is the guest, sir?
Speaker 8: Yeah, I got two things for you.
Speaker 5: You get one, brother, No, No, I have something different.
Speaker 5: Oh what do you got? Gilbert? Go ahead. I can't
Speaker 5: go number two anymore. It's true.
Speaker 17: Wait, I have I'm okay.
Speaker 5: Now do you do you? Gilbert? You listened to the
Speaker 5: show long enough to.
Speaker 9: Know what that is.
Speaker 8: Yes, I do, Drew, Drew, I just.
Speaker 5: Got to say this because you just made me think
Speaker 5: of something. You know, how many people are probably driving
Speaker 5: down the road they hear me scream at some auto
Speaker 5: shop or some contractor. Then the next thing they know,
Speaker 5: they're hearing I'm trying to trigger Dragon. They're here.
Speaker 17: Number two anymore.
Speaker 5: So this guy called in literally he's from New York
Speaker 5: or New Jersey actually, and he wants to sue a
Speaker 5: pharmacist because the pharmacist didn't tell him not to take
Speaker 5: a certain medication and he took it and he no longer.
Speaker 17: I can't go number two anymore.
Speaker 5: And that was a real call. And if you're lucky
Speaker 5: enough to call into the show, and we try to
Speaker 5: help you. Uh, and you're if you're lucky enough to
Speaker 5: get yourself played back every day day for the rest
Speaker 5: of your life, maybe you two can be happy. Gilbert,
Speaker 5: what's your guests sir?
Speaker 22: Oh, you're going to do a promo for a for
Speaker 22: advertisement for another state.
Speaker 6: Courthouse.
Speaker 5: No, sir, No, sir, no, sir, you can free that
Speaker 5: up for Gilbert. Here's the deal, folks, Suzanna and I
Speaker 5: are getting pictures taken in front of the Federal Courthouse
Speaker 5: in Denver a week from this Saturday. And why if
Speaker 5: you listen to the show long enough, you'll probably have
Speaker 5: a good idea why but nobody so far, And you
Speaker 5: will get two tickets. I don't know to what yet,
Speaker 5: but it'll be probably either a Rockies game or a
Speaker 5: Nuggets game, possibly an Avalanche game. A game, you'll get tickets.
Speaker 18: I think it's because you've had the most frivolous lawsuits
Speaker 18: in small claims court.
Speaker 5: Well, they're not frivolous. I've won on every single one
Speaker 5: of them, Doc. Everyone, I have never filed a small
Speaker 5: claims suit, not once, and didn't get what I wanted.
Speaker 5: Now have we gone to court? Most of them know
Speaker 5: we settled way before the courte Sometimes we settle at mediation,
Speaker 5: but not one time have I not got what I
Speaker 5: asked for? Stephanie, I'll go to your guests in a minute.
Speaker 5: Three oh three seven one three eight two five five, Scott,
Speaker 5: what's going on with.
Speaker 8: You entertaining my call?
Speaker 9: What's up?
Speaker 20: So?
Speaker 24: I've been to a couple of events recently, one at
Speaker 24: the ball Arena and another one at the Denver Coliseum.
Speaker 24: And when I go to the consulsion area to get
Speaker 24: my drink or food, they have a policy of credit
Speaker 24: cards only NI cash. They sure do, and I'm really
Speaker 24: trying my best to get away from using credit cards.
Speaker 24: And my understanding was there's a state law that says
Speaker 24: that there's a person there who could take your credit card.
Speaker 24: They're also supposed to take cash.
Speaker 5: I don't think that. I don't think there is a
Speaker 5: law that says that, oh there is, Well, then how
Speaker 5: do they do it?
Speaker 9: Well?
Speaker 5: Are they exempt because they're the city in county or something?
Speaker 9: I would take a look at that law and see
Speaker 9: see what the facilities are exempt from that.
Speaker 5: Well, Okay, there might be exemptions because you're a city
Speaker 5: in county. Fine, but I can tell you right now
Speaker 5: whether it comes to parking anywhere, well, not anywhere, I guess. Really.
Speaker 5: The only examples I can use right now is parking
Speaker 5: a ball arena or parking at the Broncos Stadium mile High.
Speaker 5: Both of them don't take cash anymore, and I'll tell
Speaker 5: you why, because the employees rip them off. They don't
Speaker 5: want the employees taking cash. They want an audit trail.
Speaker 5: They're not going to be able to grab your credit
Speaker 5: card and steal from you easily, or steal from the
Speaker 5: employer easily like cash. Now, the other thing I'm sure
Speaker 5: you can do. How about like Apple Play, Apple Pay
Speaker 5: or Venmo. Do they accept that stuff?
Speaker 20: Oh?
Speaker 14: I don't know.
Speaker 5: And then Scott, Scott, I understand you want to wean
Speaker 5: off credit cards to where you were going with that,
Speaker 5: but the theft is the issue. But how about just
Speaker 5: a debit card echoes rate from your bank account?
Speaker 24: It could be either nty fees associated. No, I don't know.
Speaker 24: I guess my my angle is my understanding was at
Speaker 24: least hurting. The rumor point of view is that it
Speaker 24: was a state law of some kind. I don't know
Speaker 24: if there's some exempted entities that would be interesting.
Speaker 5: Well, I guarantee there are because the PEPSI center is
Speaker 5: not going to get away with it. I'll tell you
Speaker 5: the other one. Colorado does a DMV AD drives me insane.
Speaker 5: So you're not allowed to give a cash discount. Did
Speaker 5: you guys know that if you take credit cards in
Speaker 5: the state of Colorado, you're not allowed to give a
Speaker 5: cash discount. So, in other words, you know, we'll take
Speaker 5: two percent off your bill if you pay by cash.
Speaker 5: You're not allowed to do it, okay, And you're not
Speaker 5: allowed to charge an extra fee on a credit card.
Speaker 5: But if you go but if you go to DMV,
Speaker 5: they can charge an extra fee because they're exempt from it.
Speaker 5: That drives meat Hods. I mean, it's crazy, That's that's
Speaker 5: our life. We got to take a break. Brian tim
Speaker 5: Evan hold on.
Speaker 12: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up, free no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three oh
Speaker 12: three nine two zero sixteen twenty two.
Speaker 1: Yeah, rits need advis so you don't have to.
Speaker 22: Come.
Speaker 6: Run in US as.
Speaker 5: Fast as you can.
Speaker 3: Shooter's gonna help.
Speaker 5: Come man, This is the Troubleshooter Show. No, I'm Martinez,
Speaker 5: and we welcome my friends to the only show of
Speaker 5: its guide. We're here to solve problems, answer questions, take complaints,
Speaker 5: make your life a little bit better. Maybe you've been
Speaker 5: ripped off by a contractor. You've got a landlord or
Speaker 5: tenant issue right now. Bradley o'brienols Law, dot Coms and
Speaker 5: Studio with us anything commercial, anything, residential, real estate. This
Speaker 5: guy can help. There's no doubt about it. Brad. We
Speaker 5: love when you're in. What's the biggest call you've been
Speaker 5: getting later lately? I know we talked about landlords and
Speaker 5: going over the leases, making sure they're okay. But Dimitri
Speaker 5: asked you an interesting question. Are you seeing an uptick
Speaker 5: in foreclosures? And you said, yeah, your business has seen
Speaker 5: an uptick.
Speaker 7: Yes. I do both transactions, helping people buy and sell
Speaker 7: and do leasing up. But I also do disputes involving
Speaker 7: real estate. So I do go to court, and so
Speaker 7: whenever where the economy is at, you know, strong transactions,
Speaker 7: I'm busy. If it goes the other way. I'm doing
Speaker 7: a lot of foreclosures, mechanicans, o everything, other kinds of
Speaker 7: litigation of other real estate.
Speaker 5: I love it. Man, It's it's pretty crazy. How many
Speaker 5: people do something very basic, like even by a house,
Speaker 5: and they don't have an attorney look it over. They think, well,
Speaker 5: you know what if they have a realtor. I guess
Speaker 5: that's one thing. I still would personally have an attorney
Speaker 5: look things over, especially when it comes to disclosure statements
Speaker 5: and stuff like that. But how many people never do that?
Speaker 5: I mean commercial property. I think a lot of people do.
Speaker 5: But if you go to New York, did you know this?
Speaker 5: You probably know this. You have to use an attorney
Speaker 5: for real estate.
Speaker 7: Yeah, some states there's attorneys on both sides of every deal,
Speaker 7: even the tiniest deals New York, South Carolina, Illinois. But
Speaker 7: in Colorado people don't for some reason use the attorneys
Speaker 7: unless it's of a certain size, maybe a million dollar
Speaker 7: residential purchasing up.
Speaker 5: You know what's weird is why is that from east
Speaker 5: coast to west coast it seems to get more liberal.
Speaker 5: I mean, is there a reasoning for that.
Speaker 7: Well, there's certain states that are known as attorney title
Speaker 7: states where that's just and they're protective. So in South Carolina.
Speaker 5: It's just been that way forever.
Speaker 7: They actually have laws that say you have to have
Speaker 7: an attorney on real estate transaction. And in South Carolina
Speaker 7: they actually close them not a title companies, but in
Speaker 7: attorney offices. But we're not an attorney title state here
Speaker 7: in Colorado.
Speaker 5: You know, we had a crazy one. This guy calls up, Oh,
Speaker 5: get hey, Diane, call back. I promise I'll go to you.
Speaker 5: I can get Joe Lazaron, our criminal defense attorney. I
Speaker 5: can get him on to help you, Diane. But you
Speaker 5: got a call back. That's my fault. I let you
Speaker 5: sit a little too long. But that looked like a
Speaker 5: very serious problem. The grandkid apparently got caught with a
Speaker 5: gun at school. I mean, that's like crazy, But we
Speaker 5: know the right person to call. But we had this
Speaker 5: one guy. The title company. They went through closing, but
Speaker 5: because it was late on Friday, they couldn't wire the money.
Speaker 5: So the weekend goes by the closing happened. I mean,
Speaker 5: everybody exchanged keys whatever on the house. The bank for
Speaker 5: whatever reason, didn't like something. The woman took possession of
Speaker 5: the house. She goes to the house and the water
Speaker 5: heater had frozen. That's what happened, and it needed a
Speaker 5: water heater. And she goes, no, no, no, I went
Speaker 5: out of this deal. Remember they already went through closing.
Speaker 5: But sure enough, ultimately the title company knew the lender
Speaker 5: and they reversed the money back to the lender. The
Speaker 5: guy's now suing them for a quarter million dollars. Can
Speaker 5: you imagine if you could go back after closing, then
Speaker 5: then the real question would be when is closing, who
Speaker 5: owns the house? I think we called you up on
Speaker 5: that one.
Speaker 7: Yeah, that was a while ago.
Speaker 17: You know.
Speaker 7: There is a type of claim called attorney excuse me,
Speaker 7: a closing agent mail practice. The closing agent stopped a
Speaker 7: deal that shouldn't have been stopped. It might be the
Speaker 7: title company closing agent who maybe it felt there.
Speaker 5: I think it is. In fact, that's who they're suing
Speaker 5: is the title company's insurance, which is funny because they're
Speaker 5: the insurance. I mean, it's got a nuts like that.
Speaker 5: All right, we have two lines open three oh three
Speaker 5: seven one three eight two five five. Evan, what's going
Speaker 5: on with you?
Speaker 20: Sorry?
Speaker 5: Hey, cut out? Sorry, no, no problem. What's going on?
Speaker 20: Well, I we talked last week, and I don't think
Speaker 20: things got taken care of like they were said they
Speaker 20: were going to. And I'm getting two different stories from
Speaker 20: the dealership and the service contract company.
Speaker 5: Yeah, my kids, let's kind of recap what happened here.
Speaker 5: Who was working on this or or are they the
Speaker 5: ones that came on air?
Speaker 16: No?
Speaker 20: I asked, because I didn't know if I like, I
Speaker 20: don't know what to do, and my dad was like,
Speaker 20: you need to call this guy and.
Speaker 5: He will help you know, Evan, let let's let's start
Speaker 5: with the original problem. What was the original problem? I
Speaker 5: need to be reminded. Go ahead.
Speaker 20: Well, the original problem was we took our we've had,
Speaker 20: we bought this truck and we took it in and
Speaker 20: the it needs a new engine, and the service contract
Speaker 20: company the claim for the new engine. Yeah, why they
Speaker 20: deny it the lift because as a three inch lift
Speaker 20: and aftermarket.
Speaker 5: Tires on it. So we did have these people on.
Speaker 5: In fact, I want to tell everybody this story real quick.
Speaker 5: This poor woman bought a vehicle from this company, and
Speaker 5: on top of that, she bought a service contract for
Speaker 5: what was it, thirty five hundred bucks? Yes, and I
Speaker 5: remember the place was in Fort Lupton, but I don't
Speaker 5: remember the name of it. What was the name of it?
Speaker 20: From off Road Automotive?
Speaker 5: Off Road Automotive, you bought the that's who you bought
Speaker 5: it from, right, Yes, so you bought the service contract.
Speaker 5: How long did it take to figure out it needs
Speaker 5: an engine? It was pretty quick?
Speaker 20: Well, in December that's when we originally took it in.
Speaker 5: And then now, I mean, and they did some work
Speaker 5: on it. Hold on, you're testing my memory here. They
Speaker 5: did some work on it, and the company, the warranty company,
Speaker 5: actually paid for that work.
Speaker 21: Right, so that.
Speaker 20: As that's what he said, but that's not actually happened.
Speaker 2: Yet.
Speaker 20: They did work on it, and then a week later
Speaker 20: we had to take it back. And then the dealership
Speaker 20: told me that their shop, they're like personal mechanics, didn't
Speaker 20: have time to do it. So they recommended us to
Speaker 20: a new mechanic shop. We took it to them and.
Speaker 5: That company and that and that shop said you need
Speaker 5: an engine, period end of story. And they ran it
Speaker 5: through your aftermarket warranty that you purchased with the vehicle,
Speaker 5: and basically it got declined because the vehicle had been
Speaker 5: modified and the lift was put on it.
Speaker 20: Yes, and yes.
Speaker 5: Then I had him on the air. Who was the
Speaker 5: guy's name? I had on what is his name?
Speaker 20: You had Jordan on the air and he is the
Speaker 20: the financed guy.
Speaker 9: Yeah.
Speaker 5: So Jordan comes on the air from off Road Automotive
Speaker 5: and Fort Collins and said, we're working with the warranty
Speaker 5: company and we're going to get this fixed for And
Speaker 5: that was only a couple of weeks ago, right.
Speaker 20: It was last week?
Speaker 5: And then what happened? Where are they at now? He
Speaker 5: literally came on the air and said we're going to
Speaker 5: get dishandled what's the update?
Speaker 19: Yes, so he.
Speaker 20: Came or he didn't actually call me back. I called
Speaker 20: him on Monday in the afternoon after where I got
Speaker 20: off work and I was like, hey, like what's going on?
Speaker 21: And he was like, oh, sorry, that's right.
Speaker 20: I was like, what's going on? And he was like
Speaker 20: you basically he said that what it sat on the
Speaker 20: Nile lender about the lift and the aftermarket at Tires,
Speaker 20: that that wasn't actually true and that's not why they
Speaker 20: actually denied it. They denied it because of negligence and
Speaker 20: because we submitted two creams, and that we should go
Speaker 20: ahead and just do the first approved claim for the
Speaker 20: lift or the camshaft and the head gaskets and fix
Speaker 20: that first, because mechanics that he knows looked at the
Speaker 20: pictures that I sent.
Speaker 5: Okay, hold on, hold on, hold on.
Speaker 20: That should fix the whole goblem.
Speaker 5: I thought they already did that work. You're saying they
Speaker 5: never did that work because it was never approved. I
Speaker 5: thought I thought they literally did that.
Speaker 20: You know, they never did that that was approved in segues.
Speaker 5: Okay, hold on, hold on, So are you Evan? Evan,
Speaker 5: are you saying this to me now? They just want
Speaker 5: to do the first thing because the warranty company thinks
Speaker 5: that work will fix the problem and it does not
Speaker 5: need a new engine.
Speaker 13: No.
Speaker 20: So it's confusing because that's what the dealership is telling me,
Speaker 20: But the service contract company is telling you something else.
Speaker 5: So they're telling you they're avoiding it because of the lift.
Speaker 20: Yes, and they so they said, after we submitted the
Speaker 20: first claim for the they approved it without seeing the truck. Okay, yeah,
Speaker 20: So then they said then my mechanic com back said, okay,
Speaker 20: I started it, I realized that it needs a new engine,
Speaker 20: and they're like, okay, perfect, submit the claim. We'll send
Speaker 20: an inspector out and then we'll go like we'll go
Speaker 20: from we'll go that route. As soon as the inspector
Speaker 20: saw the vehicle, he said, yes, it needs a new engine,
Speaker 20: but we can't approve it because of the tires and
Speaker 20: the We got to.
Speaker 5: Get this guy back on. Hold on, we got to
Speaker 5: get this guy back on. They sold her a vehicle
Speaker 5: with a three inch lift. I don't know what's correct
Speaker 5: at this point. I don't know if the warranty is
Speaker 5: saying we're not gonna pay it because the vehicle was
Speaker 5: modified with that three inch lift, and honestly, a three
Speaker 5: inch lift should have no taxing on that engine whatsoever.
Speaker 5: In other words, it's a total out. They might on
Speaker 5: paper be able to do it, but it's a total out.
Speaker 5: But what that's not what the dealer that sold her
Speaker 5: the vehicles saying, and the warranty he's basically saying, because
Speaker 5: you have two claims open, they think it's fraud. We
Speaker 5: got to do one at a time. I mean, this
Speaker 5: whole thing doesn't make sense, Kelly. Let's get that guy
Speaker 5: back on from off road to Automotive right after this.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation comp
Speaker 12: call Compass insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: seven to one.
Speaker 5: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three all three nine two zero
Speaker 12: sixteen twenty two all.
Speaker 5: Right, three O three seven one three A two five five.
Speaker 5: Here's the deal, Kelly, you reached over to off Road Automotive.
Speaker 5: Would you find out? So Jordan is actually off today,
Speaker 5: So I'm going.
Speaker 10: To try to uh get with him tomorrow.
Speaker 5: You're supposed to be back at work tomorrow.
Speaker 6: Correct.
Speaker 5: I'm hoping he comes back on because I don't want
Speaker 5: to lose faith in this guy. This guy from off
Speaker 5: Road Automotive came on. Evan called it a week ago
Speaker 5: or two weeks ago, whatever it was, very recently, and
Speaker 5: the bottom line is this. I'm going to recap this
Speaker 5: very quickly. She bought a vehicle. How long did you
Speaker 5: own the vehicle, Evan.
Speaker 11: Before it broke down?
Speaker 5: Yeah?
Speaker 6: A month?
Speaker 5: So one month later it needs an engine. And basically,
Speaker 5: she bought a warranty in the warranty company. Regardless of
Speaker 5: the reasoning, it doesn't even matter. Now she's hearing multiple
Speaker 5: stories from the warranty company. You heard direct from them.
Speaker 5: It's because of the lift, right, yeah and there, yes, Yeah,
Speaker 5: that's all I care about. So they're saying because this
Speaker 5: vehicle had a lift. Now listen, when she purchased the vehicle,
Speaker 5: it had a lift. When she purchased it from this
Speaker 5: shop off Road Automotive. Not only did it have a lift,
Speaker 5: but they sold her a warranty that apparently isn't going
Speaker 5: to cover anything because it had a lift. They should
Speaker 5: have known better, period, end of story. They should have
Speaker 5: known better if that's the case. But the people over
Speaker 5: at off Road Automotive are saying a different story. And
Speaker 5: quite frankly, I don't understand why the warranty company would
Speaker 5: lie to Evan on the reason they declined it. But
Speaker 5: the people over at Off Road Automotive are saying what Evan,
Speaker 5: they denied it due.
Speaker 20: To negligence and submitting multiple claims.
Speaker 5: Now, see, here's what's crazy to me. Tmitri. You follow
Speaker 5: these cases like I do. You're thinking everything going on
Speaker 5: around here. If you talk to the warranty company that
Speaker 5: literally would pay it and they're saying we declined it
Speaker 5: because of this, and Evan, you literally heard that from
Speaker 5: an employee of the warranty company. Correct the did you
Speaker 5: get hold on very direct questions? Did you get some
Speaker 5: form of denial letter from them?
Speaker 18: Yes?
Speaker 5: And what does a denial letter say?
Speaker 20: It's you want specifics?
Speaker 9: Yeah?
Speaker 5: I do. Actually, no, that's fine. Do you tell me
Speaker 5: you interrupted me when you have it pulled up? Here's
Speaker 5: where I'm going with this. So, for the life of me,
Speaker 5: if she has a denial letter saying it's because of
Speaker 5: the lift, I don't care what the dealers telling her.
Speaker 5: I just don't give a crap because the old only
Speaker 5: person not paying that should be paying is going to
Speaker 5: be that warranty company and they're saying we're not paying
Speaker 5: this repair because of this the lift. I don't care.
Speaker 5: If the people that sell it go ahead read it, okay, it.
Speaker 20: Says Unfortunately most advise that your policy does not extend
Speaker 20: coverage for this loss because your policy states as follows
Speaker 20: on page six under exclusion number seven misuse or abuse, negligence, modification, alteration, tampering, disconnection,
Speaker 20: and proper adjustment to repair the insallation of parts not
Speaker 20: you click.
Speaker 15: Yeah, that's it.
Speaker 5: I don't need any more modification.
Speaker 9: Yes, it's not negligence, it's nice. Yes, it's modifications.
Speaker 5: Yeah, it's a big time exclusion, and I think they
Speaker 5: have a valid argument. Here's the problem. The dealer off
Speaker 5: road Automotive, they promised me they were going to get
Speaker 5: this handled through the warranty company because they sell a
Speaker 5: lot of them, and if they did it get it
Speaker 5: covered through the warranty company, they were going to make
Speaker 5: it right by either letting you out of the deal
Speaker 5: or giving you the full value of what you paid
Speaker 5: towards another vehicle without any monkey business. And that last
Speaker 5: part's the most important because there's a lot of dealers
Speaker 5: out there that go, oh, well, we're going to trade
Speaker 5: her out of it. All that means is we're going
Speaker 5: to kick her in the face and take more money
Speaker 5: from her. And that is not going to be acceptable
Speaker 5: to me whatsoever. In this circumstance, Evan, We're going to
Speaker 5: try to get these folks on the phone tomorrow because
Speaker 5: he's not working and I'm giving him the benefit of
Speaker 5: the doubt because I'm that kind of guy. Kelly, make
Speaker 5: sure we reach out Intomitri. Please update Martino on this
Speaker 5: entire call tomorrow.
Speaker 9: Yeah, I'll be working with him and I'll brief him
Speaker 9: on this prior to the call from the dealership.
Speaker 5: And I'm hoping that guy is aces again and comes
Speaker 5: back on and says that part didn't work out. Here's
Speaker 5: what we're working on now. But meantime, this poor woman
Speaker 5: hasn't had a vehicle. She only had it a month,
Speaker 5: And I would argue this in fact, tomorrow, I want
Speaker 5: you to argue my point. Even if you have a
Speaker 5: different one, you can argue yours as well. But here's
Speaker 5: where I'm coming from. She bought this vehicle thinking anything
Speaker 5: that happened to it is gonna be covered. It turns
Speaker 5: out it's not. There is no warranty on this vehicle.
Speaker 5: They sold her a piece of paper that's worthless. Not
Speaker 5: only should she get her thirty five hundred dollars back
Speaker 5: with no one blinking, that should just be handed to her,
Speaker 5: she should be allowed out of the deal because she's
Speaker 5: got a vehicle she thought would be covered. If anything
Speaker 5: happens and it turns out she's got a vehicle nothing's covered,
Speaker 5: I think she should be one hundred percent let out
Speaker 5: of the deal. I think the Automotive Board should get involved.
Speaker 5: I think we should do only only and I'm going
Speaker 5: down the bad the bad outcome. I think we should
Speaker 5: do free commercials for off road automotive. Either way, if
Speaker 5: they do handle it, we do good stuff for them.
Speaker 9: No, I think that's a really great approach, and especially
Speaker 9: when you consider that the purchase that one of the
Speaker 9: key conditions of the purchase was that she thought she
Speaker 9: was buying a vehicle that's covered by this warranty, which
Speaker 9: she paid for that warranty. That it's my argument so
Speaker 9: refinding her the purchase price of the warranty is not enough.
Speaker 21: No, because now.
Speaker 5: He's twenty grand on the car that's dead.
Speaker 9: Well, and it's also doesn't address the top this issue,
Speaker 9: which is the only reason she bought that vehicle is
Speaker 9: because she could also purchase a companion warranty for it.
Speaker 5: I want to bring our attorney in Brad O'Brien Brad.
Speaker 5: I know you don't get into it's not even Lemon law.
Speaker 5: Lemon laws for new stuff. But if you go in
Speaker 5: and you purchase something, I don't care if it's a
Speaker 5: VCR boy at my dating myself, I don't care if
Speaker 5: it's a USB stick, I don't care what it is.
Speaker 5: And they try to sell you the extended warranty. Hell,
Speaker 5: if you buy a blender at Walmart, they want to
Speaker 5: sell you the two dollars extended warranty. When you buy
Speaker 5: that warranty. A lot of people that buy warranties, and
Speaker 5: you might be one of them. It gives you that
Speaker 5: peace of mind. You might not buy something if it
Speaker 5: only has a one day warranty, but you might buy
Speaker 5: something if it's going to be covered for a year.
Speaker 5: So you walk in, you buy some thing, you buy
Speaker 5: the extended warranty, and you think you're going to be
Speaker 5: good for the covered stuff for whatever, a year, thirty
Speaker 5: six thousand miles, whatever we're talking about, whatever it looks like.
Speaker 5: But then you find out that that warranty isn't valid
Speaker 5: on that product at all. My argument is they should
Speaker 5: undeal the total deal because I might not have purchased
Speaker 5: that the only reason I purchased it is because it
Speaker 5: had a warranty. What do you think of that as
Speaker 5: far as a legal argument.
Speaker 7: Well, you first have to look at the actual warranty document.
Speaker 7: It sounds like a classic breach of warranty claim, but
Speaker 7: you have to actually say what is the warranty. Many
Speaker 7: warranties say that here's what it covers, and by here's
Speaker 7: what you're giving up. So it might say that without
Speaker 7: looking at it, that you give up any claims to
Speaker 7: the purchase of the car in the first place, that
Speaker 7: your only remedy is to the is for what the
Speaker 7: day warranty says.
Speaker 5: But the dealer that sold her the car and the
Speaker 5: warranty represented that this warranty will cover that car and
Speaker 5: charged her thirty five hundred dollars for that extended warranty.
Speaker 5: What she found out was because that vehicle was modified
Speaker 5: with a lift kit, that the warranty is no good
Speaker 5: from day one. She literally never had a warranty because
Speaker 5: the vehicle was modified.
Speaker 7: Okay, well, so she might have an alternative type of
Speaker 7: claim instead of reaching warranty. Maybe a misrepresentation claim, that's
Speaker 7: what I like. Maybe a fraud claim, yes, maybe a
Speaker 7: consumer protection Act violation claim.
Speaker 5: Yeah, it's just amazing. I mean, do you understand at
Speaker 5: least where I'm coming from that if I buy something
Speaker 5: that's represented with the three year, thirty six thousand mile warranty,
Speaker 5: these things are covered, but it turns out it doesn't
Speaker 5: cover the product you sold me. I mean, it's an absurdity.
Speaker 5: And that's exactly what I think these guys did. Now,
Speaker 5: I don't think they did it on purpose. And the
Speaker 5: second thing is the warranty companies being sleazy, but they
Speaker 5: all are. They do have an out for modificas this
Speaker 5: three inch modification, in my opinion, would not have anything
Speaker 5: to do with the engine blowing. It's got nothing to
Speaker 5: do with it. It's not like they built Bigfoot and
Speaker 5: they're trying to run Bigfoot on a straight six or
Speaker 5: something that The reality is, I don't think the two
Speaker 5: are even the same. But it doesn't matter because the
Speaker 5: warranty says any modifications.
Speaker 7: Well, that's a bad fact.
Speaker 5: It's a bad fact. Can we get I want to
Speaker 5: get John Fuller on. After the break, Brad and I
Speaker 5: were talking about something very interesting. I promise I'll get
Speaker 5: to the phones too, But we were talking about something
Speaker 5: very interesting. He said, Mark, I heard you in that
Speaker 5: John Fuller spot say that he negotiated the bills down.
Speaker 5: How did he do that? And I told him the
Speaker 5: numbers and there it's crazy. And I'm gonna get John
Speaker 5: on and we're gonna pick his brain because you guys
Speaker 5: ended up in the exact same hospital that we did.
Speaker 5: And the bills are crazy, aren't they. Yep, it's absolutely crazy.
Speaker 5: So Adeline and our daughter got reared on I twenty five.
Speaker 5: She had a cat scan, an MRI and I guess
Speaker 5: just the emergency physician charges whatever they are, the er charges,
Speaker 5: all of it was well over thirty thousand dollars well over.
Speaker 5: John went through the entire case, got us the maximum payoffs.
Speaker 5: He got us I think it was fifty thousand, seventy five.
Speaker 5: Whatever the insurance company could pay out, we got every dime.
Speaker 5: And then he went to Skyridge the hospital and negotiated
Speaker 5: that thirty three thousand dollars down to less than less
Speaker 5: than seven grand. And maybe he'll remember when we have
Speaker 5: him on. And what was interesting is Brad said, how
Speaker 5: can they do that? Because you would think most of
Speaker 5: us would think whatever you actually paid would be the damages.
Speaker 13: Right.
Speaker 5: So Therefore, if he negotiated and I'm down to that,
Speaker 5: we would have to give back some of that money
Speaker 5: or whatever that looks like. But I'm going to have
Speaker 5: him explain after this, because really I didn't know any
Speaker 5: of that up till John Fuller in jan You hold tight,
Speaker 5: You'll be up next.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two all.
Speaker 5: Right three o three seven one three eight two five
Speaker 5: five Denver regen Man. Have I lost a lot of weight?
Speaker 5: In fact, funny story this morning, I'm putting on this shirt,
Speaker 5: literally this shirt I'm wearing right now, and it's a
Speaker 5: extra large. I've worn extra large for my god about
Speaker 5: a year, maybe a year and a half and I'm
Speaker 5: one of these guys like, by the time December's over,
Speaker 5: I put on thirty pounds. I'm not kidding, it's just
Speaker 5: the way it is October, November, December.
Speaker 9: It's cold.
Speaker 5: I'm eating a lot of pizza. Love the cow zones.
Speaker 5: You get the idea drinking some beer, the heavy IPAs
Speaker 5: putting the weight on. Then I want to start losing it.
Speaker 5: So what I used to do is like literally pretty
Speaker 5: much fast, no carbs. But all I would do is
Speaker 5: think of food. That's it. Man. Each day was miserable.
Speaker 5: So I wanted to try this new weight loss. So
Speaker 5: I called up our friends at Denver Regent. Less than
Speaker 5: three hundred bucks a month. I've been on this stuff.
Speaker 5: I've lost over thirty pounds. I'm coming up on thirty five.
Speaker 5: I got about ten more to go. But this morning,
Speaker 5: to go back to it. I get dressed and I
Speaker 5: asked Suzanne, I said, does this look okay on me?
Speaker 5: It just doesn't feel right? And what did you say? Honestly, Well, you're.
Speaker 2: Just riding a fine line of needing to go down
Speaker 2: to large, So I'm back. You probably just need to
Speaker 2: start buying large.
Speaker 5: I feel uncomfortable in my shirt now. Like literally because
Speaker 5: it's too big and baggy. In fact, it's weird. It
Speaker 5: almost makes me it might even make me look big
Speaker 5: because it's so baggy. I even had your checker to
Speaker 5: make sure it wasn't an extra large. But listen, these
Speaker 5: drugs are unbelievable. What they do is they get rid
Speaker 5: of the food noise and they make you feel full.
Speaker 5: Monday Tuesday, I think I probably had one hundred calories.
Speaker 5: One hundred calories Monday and Tuesday. That's it. That's all
Speaker 5: I had. Don't feel hungry at all. Wasn't thinking of
Speaker 5: food last night. I made myself eat something, so I had.
Speaker 5: What did I have? Like a TV dinner?
Speaker 6: Those lazy dog dinners?
Speaker 5: Lazy dog TV dinner, That's what I had. So in
Speaker 5: three days I had that don't think of food and
Speaker 5: no food noise. I love that, saying no food noise
Speaker 5: and you don't feel hungry. It's remarkable drug and for
Speaker 5: less than three hundred bucks a month, you can't go wrong.
Speaker 5: Denverregen dot com and I kid you not. Any questions
Speaker 5: you have on it, I'm happy to answer those. Just
Speaker 5: email help at troubleshooter dot com. Put four mark you
Speaker 5: have any questions on it. I have had almost zero
Speaker 5: side effects, and I went pretty long on this, but honestly, man,
Speaker 5: it's life changing out there Denverregen dot com. Now let's
Speaker 5: go to John Fuller Fuller Law. John, I've got to
Speaker 5: ask you something I was telling Bradley O'Brien, another attorney
Speaker 5: of ours on a referral list, how you negotiated the
Speaker 5: bills down. So I want to make sure I got
Speaker 5: two things right. If I recall, ADDIE's bills were in
Speaker 5: the high thirties, thirty five thousand from basically a cat scan,
Speaker 5: an MRI and whatever an er visit billing. Looks like
Speaker 5: she was there maybe two hours, and it was well
Speaker 5: over thirty thousand dollars. You got maximum results for us.
Speaker 5: You went after the woman that rear ended and you
Speaker 5: got every nickel of insurance she had. Then you went
Speaker 5: and negotiated those hospital bills down to a ridiculous amount
Speaker 5: like five or six grand. So the first thing I
Speaker 5: want to understand personally is this. And by the way,
Speaker 5: this just happened to brat. Not only did this just happen,
Speaker 5: you guys got rear ended too, didn't You were hit.
Speaker 7: At my wife's carge revnted last week.
Speaker 5: Listen to this. John got rear ended and they ended
Speaker 5: up at the same hospital, Skyridge, with bills that are extraordinary.
Speaker 5: So when I was doing a commercial for you and
Speaker 5: mention that, Brad was like, wait was that Skyridge And
Speaker 5: I was like, yeah, it was why he goes it's
Speaker 5: crazy how much they charged for this stuff. So two things. One,
Speaker 5: if you negotiate bills down, you would think the damages
Speaker 5: were negotiated down, but that's not the case. Kind Of
Speaker 5: explain why you get the thirty five thousand dollars from
Speaker 5: the insurance, but yet you could negotiate and then we
Speaker 5: get to keep what's in the middle. Explain why it
Speaker 5: works that way.
Speaker 21: Okay. So that concept is known as a collateral source rule,
Speaker 21: and basically what it says is if I go out
Speaker 21: and spend my money buying insurance, health insurance, medpay, whatever
Speaker 21: it may be, and that's a product that I bought
Speaker 21: to protect me, if by virtue of having that coverage,
Speaker 21: those bills get repriced or discounted or compromised in any
Speaker 21: other way that does not benefit the defendant or reduce
Speaker 21: the defendant's responsibility for the reasonable value of the care
Speaker 21: that I received as a result of his negligence. It's
Speaker 21: a simple concept. We just don't ever let the benefit
Speaker 21: from what I went out and did to protect my
Speaker 21: family by way of buying insurance and getting good coverage.
Speaker 5: Or even just negotiating after the fact. Correct.
Speaker 21: Well, yeah, but negotiating is not a legal concept. That's
Speaker 21: just more of a reality check. And when we talk
Speaker 21: to these insurance companies, you know, part of the negotiation,
Speaker 21: in all honesty, a good chunk of our negotiation is
Speaker 21: in making the billers, the hospitals and so on, you know,
Speaker 21: making them follow the rules and making them built up
Speaker 21: in a certain order, making them apply repricing for their contracts,
Speaker 21: I mean, making them take the discounts that they're contractually
Speaker 21: bound to take before we let them take a pot
Speaker 21: shot at the medpay and the things that don't carry discounts.
Speaker 21: So that's a big part of the secret sauce is
Speaker 21: just making sure that all of these different players that
Speaker 21: all have their hands out and all want as much
Speaker 21: money as they can are not taking advantage of people
Speaker 21: that you know, never been down this road or have
Speaker 21: never ever gone through this experience in the past.
Speaker 5: He really, do you remember what you went from, like,
Speaker 5: honest to god, I think it was like thirty five
Speaker 5: thousand to five or six grand. I mean, it was
Speaker 5: so remarkable. And then the other thing I want to
Speaker 5: throw into this, and I'm coming up against the clock,
Speaker 5: is it is so crazy the concept of an emergency room.
Speaker 5: It's the only place that I know of, besides Thunderdome,
Speaker 5: where anything goes. It's almost like you walk in there
Speaker 5: and they can look at you and go twenty thousand
Speaker 5: for an MRI. Next guy walks in five hundred dollars
Speaker 5: for an MRI. I have never in my life, John
Speaker 5: seen a more unfair system in my life. In fact,
Speaker 5: if you're a cash paying customer, most places like cash.
Speaker 5: They save money on credit card fees. These guys like
Speaker 5: cash more than anybody in the world because they'll charge
Speaker 5: you whatever the hell they want. There's no negotiated price
Speaker 5: with Dmitri or Mark. There's only negotiated prices with other people.
Speaker 21: Exactly. It's the only place that has no menu and
Speaker 21: no price list, and you get what you get.
Speaker 15: Well, it all depends on what insurance pays, that's all.
Speaker 5: No, it doesn't people don't have insurance.
Speaker 18: I mean, is if it's twenty thousand dollars cash, and
Speaker 18: you have a contract with United Healthcare, it's going to
Speaker 18: be eleven hundred dollars.
Speaker 5: Yeah, I'm not talking about that, though, I'm talking to
Speaker 5: anybody walking in there that doesn't have insurance. They can
Speaker 5: charge whatever the hell they want.
Speaker 15: That's what I'm saying.
Speaker 5: But there's no other place that I know of. You
Speaker 5: can't go to a good year and I sell a
Speaker 5: service to one person for nineteen ninety five and the
Speaker 5: next person I arbitrarily sell for four ninety five. Then
Speaker 5: an old lady walks in and I hit her with
Speaker 5: ninety nine ninety five. I'm going to be thrown out
Speaker 5: of business, John, Wasn't there a lot.
Speaker 15: Of it that the price has had to be posted?
Speaker 21: There's no teeth, No, there's no there's no, there's not
Speaker 21: doc You say that subject for the next time I'm hosting,
Speaker 21: and we'll spend the half an hour. Now, I'll retrain
Speaker 21: you on medical building and stuff. While what you're saying
Speaker 21: sounds good in principle, it's just not the reality of
Speaker 21: how the world turns. What's no respect to medical building
Speaker 21: following an emergency and where there's potential auto insurance, Medpay
Speaker 21: and third party insurance involved. It's a wild west, you know.
Speaker 5: Oh man, I don't even want to get into like
Speaker 5: where Brad, you're going to have to be dealing this.
Speaker 5: I assume you had medpay, right, I want you to talk.
Speaker 5: Go ahead.
Speaker 7: I have a question. I understand. Yes, we have our
Speaker 7: own health insurance Blue Cross. If if we ran it
Speaker 7: through that insurance, the final bill would be a fraction.
Speaker 7: But this isn't being run. Is not being run through
Speaker 7: our insurance. Because there's a car accident they want to
Speaker 7: build the better be running.
Speaker 21: You absolutely need to run it through that insurance.
Speaker 7: Through our own personal health insurance.
Speaker 8: Yep.
Speaker 5: Then you get your money and get read.
Speaker 7: If it's a car accident, you've got it has to
Speaker 7: be built to the vehicle insurance company directly.
Speaker 21: No, no, sir, that's not correct.
Speaker 5: Okay, hold on, I gotta take this. Break Hold on
Speaker 5: if you can, John three oh three seven one three
Speaker 5: eight two five five, Hold tight.
Speaker 12: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 12: dot com.
Speaker 19: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up, free no obligation comparison
Speaker 12: call Compass insurance paying too much your coverage at dozens
Speaker 12: of insurance companies. Find out now three oh three seven
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate man dot
Speaker 12: com to list your home with Remax Alliance three oh
Speaker 12: three nine two zero sixteen twenty two.
Speaker 5: All right, three seven three two five five. I'm gonna
Speaker 5: go directly back to John Fuller. John, you know the
Speaker 5: clock man. We got about two and a half minutes,
Speaker 5: So pick up where you're app but real quick, everybody
Speaker 5: out there. Three h three Martino. That number works on
Speaker 5: and off the air. Helpatroubleshooter dot com. Tomorrow we got
Speaker 5: a full house packed. It's car day. Go ahead, John Fuller, all.
Speaker 21: Right, So listen, when you've been in a car accident,
Speaker 21: don't fall for the myth that you have to build
Speaker 21: everything to the other side. You've got to take advantage
Speaker 21: of every aspect of your health coverage that you can.
Speaker 21: And so, despite what the hospital may tell you, and
Speaker 21: they will tell you incorrectly, you need to build all
Speaker 21: of your coverage to your health insurance, and then we're
Speaker 21: going to use your medtay benefits to the greatest extent
Speaker 21: possible to help outset those copays and deductibles that everybody
Speaker 21: you know gets the bill for right away. If we
Speaker 21: can successfully do that, then you've reduced the amount that
Speaker 21: you have to pay back for outstanding medical bills to
Speaker 21: just the amount that your health insurance is paid under
Speaker 21: something called sub okay.
Speaker 16: All of this stuff.
Speaker 21: Goes on in the background, and we do all of
Speaker 21: this for you when we take on a new case
Speaker 21: and stuff. But it's imperative that you use all of
Speaker 21: those benefits because if you simply believe because you're told
Speaker 21: that they can send a bill to the appoll party
Speaker 21: and those bills will magically get paid, you're just simply
Speaker 21: not You're not being told the truth. That will never happen.
Speaker 5: So John, I gotta just put you back on hold.
Speaker 5: I appreciate you coming on for that, and then Brad
Speaker 5: call John off air. You guys need to have a
Speaker 5: good conversation for sure, But anybody out there John Fuller
Speaker 5: Fuller Law three oh three, five nine seven forty five hundred,
Speaker 5: do you hear me talk about them and my experience
Speaker 5: and Suzanne's and our daughters with him? You can't get better.
Speaker 5: I want to thank Brad O'Brien. Any landlords out there,
Speaker 5: please Brad will look over your lease. There's been so
Speaker 5: many changes. Anything to do with commercial real estate, anything
Speaker 5: to do with residential buying or selling property line disputes
Speaker 5: O lslaw dot com call him up, great guy olslaw
Speaker 5: dot COMERCE seven two zero three seventies seventy three eighty eight.
Speaker 5: This is the Troubleshooter Network