WEBVTT 1 00:00:00.640 --> 00:00:09.800 Yea ripped off that news. 2 00:00:09.839 --> 00:00:10.720 So you don't have. 3 00:00:12.880 --> 00:00:17.559 Come running, suss as we can show the Shooter's gonna 4 00:00:17.640 --> 00:00:19.800 help coming man. 5 00:00:20.079 --> 00:00:25.839 This is the Troubleshooter Show. No, Tom Martinez, welcome, Welcome. 6 00:00:25.519 --> 00:00:28.239 My friends to the old show. If it's gad, We're 7 00:00:28.239 --> 00:00:31.280 here to solve problems, answer your questions, take complaints. We 8 00:00:31.559 --> 00:00:34.560 love helping you. In fact, to the tune and I 9 00:00:34.640 --> 00:00:38.600 mean this to the tune of over three hundred million dollars. 10 00:00:38.679 --> 00:00:41.600 Listen to that number. It's quite extraordinary. It's actually a 11 00:00:41.640 --> 00:00:43.640 lot more than that. There's a lot of stuff we 12 00:00:43.840 --> 00:00:46.920 just don't know how to put a monetary amount on. 13 00:00:47.399 --> 00:00:49.799 I mean, when you help people not get kicked out 14 00:00:49.799 --> 00:00:53.560 of their apartment, or you help people get rid of squatters, 15 00:00:53.560 --> 00:00:55.840 how do you put how do you put a price 16 00:00:55.960 --> 00:01:00.359 on that? We actually helped someone get a liver years ago. No, 17 00:01:00.439 --> 00:01:04.319 it wasn't was it a liver or a kidney kidney liver. 18 00:01:04.519 --> 00:01:05.560 It was a liver liver. 19 00:01:05.680 --> 00:01:06.319 It was a liver. 20 00:01:06.439 --> 00:01:08.079 Yeah, Ken, it was before you were here. 21 00:01:08.120 --> 00:01:10.200 I think it was a long time ago. We did 22 00:01:10.200 --> 00:01:13.319 a Facebook campaign along with the show and just found 23 00:01:13.400 --> 00:01:16.079 a donor. That was the problem. It was a hard 24 00:01:16.120 --> 00:01:18.920 match Doc, and I always wonder how that person's doing. 25 00:01:19.200 --> 00:01:22.480 Is it true, Doc, that a liver I heard you 26 00:01:22.519 --> 00:01:25.719 can like cut a liver in half, donate half of 27 00:01:25.760 --> 00:01:29.359 it to bail someone out, and then yours will grow 28 00:01:29.439 --> 00:01:33.079 back eventually back a little bit. But that's pretty phenomenal, 29 00:01:33.120 --> 00:01:35.359 it is, I mean, compared to most things. Can you 30 00:01:35.400 --> 00:01:38.560 imagine you you lost a hand and five years later 31 00:01:38.640 --> 00:01:41.239 your hands back. I think we're getting there, though, I 32 00:01:41.799 --> 00:01:44.760 think we are all right. Three oh three seven one 33 00:01:44.879 --> 00:01:47.200 three A two five five. You've been ripped off taking 34 00:01:47.239 --> 00:01:51.799 advantage of maybe a bad contractor maybe a bad landlord. 35 00:01:51.920 --> 00:01:54.799 Anybody you want to expose, we'd love to hear from 36 00:01:54.879 --> 00:01:57.640 you in studio with me today. I got deputy doc 37 00:01:57.680 --> 00:02:02.519 our guest, Brad O'Brien a Erney at lawlslaw dot com. 38 00:02:02.560 --> 00:02:06.120 Brad does anything, and I mean that he does anything 39 00:02:06.159 --> 00:02:09.520 commercial or residential when it comes to real estate. So 40 00:02:09.560 --> 00:02:12.240 if you're a landlord out there, you have questions, even 41 00:02:12.319 --> 00:02:16.360 just basic stuff on eviction. Maybe you're a tenant of 42 00:02:16.400 --> 00:02:20.039 a commercial property and you know you don't understand what 43 00:02:20.120 --> 00:02:23.319 the lease looks like. This guy knows it all. What's 44 00:02:23.360 --> 00:02:26.520 your number one call? Brad? What is the number one 45 00:02:26.520 --> 00:02:29.159 call you have been getting in say the last I 46 00:02:29.199 --> 00:02:30.319 don't know, six months. 47 00:02:31.879 --> 00:02:33.520 I think that most people should have a real estate 48 00:02:33.520 --> 00:02:36.039 attorney when they buy or sell real estate, but especially 49 00:02:36.159 --> 00:02:39.039 when they don't have a real estate broker, they need 50 00:02:39.080 --> 00:02:41.240 a helping hand and gag time. I can fill in 51 00:02:41.479 --> 00:02:43.680 the gap when there is no real estate broker. 52 00:02:43.479 --> 00:02:44.759 So you get a lot of those calls. 53 00:02:45.240 --> 00:02:45.479 You know. 54 00:02:45.719 --> 00:02:47.800 The other thing we talked about a month ago when 55 00:02:47.840 --> 00:02:50.919 you were in studio is the new home contracts. People 56 00:02:50.960 --> 00:02:54.680 think they're just like the standard real estate contract when 57 00:02:54.719 --> 00:02:57.560 you're buying or selling a house in Colorado, and they 58 00:02:57.680 --> 00:03:02.680 couldn't be further from that. These contracts are one hundred 59 00:03:02.680 --> 00:03:06.159 percent for the person the drafted a meaning the builder. 60 00:03:06.479 --> 00:03:08.840 There is a lot of things in there. You might 61 00:03:08.879 --> 00:03:10.960 think you're buying a house, a new house, for six 62 00:03:11.039 --> 00:03:14.120 hundred and fifty thousand, and all of a sudden, come 63 00:03:14.159 --> 00:03:17.560 closing time, they hit you with another seventy five grand 64 00:03:17.599 --> 00:03:20.360 because building materials went up. We saw a lot of 65 00:03:20.360 --> 00:03:23.360 that during COVID. People don't know that, you. 66 00:03:23.360 --> 00:03:26.240 Know, humbuilder contracts have a lot of gotcha's, especially make 67 00:03:26.280 --> 00:03:27.800 it hard for you to get your earnest money. Back 68 00:03:27.840 --> 00:03:30.800 if you decide to not go through with it, really tough. 69 00:03:30.639 --> 00:03:33.560 To get your almost impossible the deal, right Yeah. And 70 00:03:33.639 --> 00:03:35.599 I mean like if you you know how long's it 71 00:03:35.639 --> 00:03:37.319 take to build a house a year, maybe a year 72 00:03:37.360 --> 00:03:39.680 and a half whatever it is a track home, standard home. 73 00:03:39.879 --> 00:03:43.039 And I'll tell you here's the problem that agreement. If 74 00:03:43.080 --> 00:03:46.240 it's delayed by a long time, you really have no recourse. 75 00:03:46.280 --> 00:03:47.919 You can't just get out of it and go find 76 00:03:47.919 --> 00:03:50.680 another house. On top of that, the price can go up. 77 00:03:50.919 --> 00:03:53.240 And the other thing is, let me tell you, when 78 00:03:53.280 --> 00:03:57.120 you do that final walkthrough and take the house, take 79 00:03:57.159 --> 00:04:01.919 acceptance of it, there's not much you can't go through 80 00:04:02.039 --> 00:04:05.240 nitpicking on stuff. I mean, everything would be covered by warranty. 81 00:04:05.240 --> 00:04:07.879 You can't refuse it at that point. I mean it's 82 00:04:07.919 --> 00:04:09.800 almost impossible to get out of it. 83 00:04:10.120 --> 00:04:13.280 Yeah. You normally only have a one year warranty and 84 00:04:13.360 --> 00:04:16.040 you have one opportunity to finally walk through. That's the 85 00:04:16.120 --> 00:04:19.279 only time. And you can really flag items that don't work, 86 00:04:19.680 --> 00:04:21.399 dwards that don't work, or cosmetic ideas. 87 00:04:21.439 --> 00:04:23.439 Yeah, but you can't back out of it at that point, 88 00:04:23.480 --> 00:04:24.279 like a car deal. 89 00:04:24.439 --> 00:04:26.639 Yeah, And used to be these builder contracts, the worst 90 00:04:26.639 --> 00:04:28.680 you could do is lose your lose your earnest money 91 00:04:28.680 --> 00:04:30.839 if you didn't close. Now, what they're saying is that 92 00:04:31.160 --> 00:04:32.720 not only can you lose your earnest money, but they 93 00:04:32.720 --> 00:04:35.000 can go after you for damages in case the market 94 00:04:35.560 --> 00:04:37.279 prices declines, if they. 95 00:04:37.279 --> 00:04:39.319 End up selling the house for lesson they sold it 96 00:04:39.319 --> 00:04:40.800 to you. What is that liquid damages? 97 00:04:42.120 --> 00:04:44.240 Liquidated damages? Yeah, yeah, so I mean. 98 00:04:44.120 --> 00:04:46.000 Think about that, like all of a sudden, you lose 99 00:04:46.040 --> 00:04:48.959 your job, you can't qualify, you lose your earnest money, 100 00:04:49.279 --> 00:04:52.519 and the next thing you know, they're the builders coming 101 00:04:52.560 --> 00:04:55.079 after you for fifty grand because they had to sell 102 00:04:55.120 --> 00:04:58.279 the house at a discount. You really, if you if 103 00:04:58.279 --> 00:05:00.959 you're buying a home from these build please have the 104 00:05:01.040 --> 00:05:04.319 contract looked at there. They're very different. We had a 105 00:05:04.360 --> 00:05:09.079 condo in Colorado Springs. We had probably ten different callers 106 00:05:09.600 --> 00:05:12.120 call us up in a week's period. It was during COVID, 107 00:05:12.639 --> 00:05:15.759 and when their units finally got done, the whole building 108 00:05:15.839 --> 00:05:19.759 was being built. Everybody's condo was like seventy five thousand 109 00:05:19.839 --> 00:05:23.439 dollars more, and some of them simply couldn't qualify for 110 00:05:23.480 --> 00:05:25.720 it and they ended up giving it up. But the 111 00:05:25.720 --> 00:05:29.959 builder literally had other buyers lined up to pay the difference. 112 00:05:30.279 --> 00:05:33.120 So the people that actually funded the whole project, if 113 00:05:33.199 --> 00:05:35.879 you want to look at it that way, lost out. 114 00:05:35.959 --> 00:05:39.639 I mean, it's just not a cool thing whatsoever. So 115 00:05:40.120 --> 00:05:43.079 let's do this, Tracy. What is this update you have? 116 00:05:47.360 --> 00:05:47.600 Hey? 117 00:05:47.639 --> 00:05:50.439 Tracy, and I. 118 00:05:50.480 --> 00:05:53.240 Helped with this when Mark, Tracy, Hey, it's sus Can 119 00:05:53.279 --> 00:05:55.560 you tell them the original problem with the AT and 120 00:05:55.560 --> 00:05:56.600 T that you called about? 121 00:05:57.040 --> 00:06:00.160 Yes, happy to do so. I received two let her 122 00:06:01.079 --> 00:06:06.879 final notices in March from AT and T and Mark, 123 00:06:06.920 --> 00:06:11.600 I spoke with you back on the Thursday, April third, okay, 124 00:06:12.680 --> 00:06:18.040 And so what the situation was is they presented this 125 00:06:18.160 --> 00:06:22.800 letter an account number which I never it never belonged 126 00:06:22.879 --> 00:06:23.120 to me. 127 00:06:23.279 --> 00:06:26.120 Oh, Tracy, I remember this. You thought you parted ways 128 00:06:26.160 --> 00:06:28.560 one hundred percent In a period of time went by, 129 00:06:29.000 --> 00:06:32.319 and a collection company or AT and T themselves, I 130 00:06:32.360 --> 00:06:35.839 think it was a collection company was looking for what, Susanne, 131 00:06:35.879 --> 00:06:36.120 it was. 132 00:06:36.120 --> 00:06:38.040 A collection threat from AT and T. 133 00:06:38.160 --> 00:06:40.040 Yeah, looking for what was it like? One hundred and 134 00:06:40.120 --> 00:06:41.759 twenty five five hundred bucks one. 135 00:06:41.720 --> 00:06:47.120 Hundred and eighty dollars and cents and so. And when 136 00:06:47.160 --> 00:06:49.120 I would call the number on the letter, I could 137 00:06:49.199 --> 00:06:55.680 never get through to sue because it stated that was, 138 00:06:55.800 --> 00:06:59.120 you know, I needed to I don't know if the 139 00:06:59.160 --> 00:07:02.399 cell phone was old to some you know, to other 140 00:07:02.480 --> 00:07:06.040 AT and T partner. Well, anyway, it was just you know, 141 00:07:06.120 --> 00:07:09.399 and then the threat, the threat letter of sending me 142 00:07:09.519 --> 00:07:12.560 to collections with the potential of attorney's fees and all 143 00:07:12.600 --> 00:07:16.800 of that. Well, the my case was, you know, sent 144 00:07:16.839 --> 00:07:20.560 over to Suzanne and this was just this just took 145 00:07:20.560 --> 00:07:24.040 place on I sent her the email on Saturday to fifth. 146 00:07:24.600 --> 00:07:26.399 She emailed. 147 00:07:27.800 --> 00:07:31.000 Her party that she knows with AT and T. Just 148 00:07:31.120 --> 00:07:34.079 yesterday at six forty nine. I got a phone call 149 00:07:34.160 --> 00:07:38.759 yesterday evening at five point fifty nine from from AT 150 00:07:38.879 --> 00:07:41.959 and T by a gentleman by the name of George Mason. 151 00:07:43.000 --> 00:07:47.439 He was just so absolutely wonderful. So, mister Mason has 152 00:07:47.480 --> 00:07:50.439 cleared one hundred and eighty dollars and forty six cents 153 00:07:50.480 --> 00:07:53.199 from my account, bringing it to a zero balance. 154 00:07:53.240 --> 00:07:56.279 What did they actually say, What did he shed any 155 00:07:56.399 --> 00:07:56.920 light on? 156 00:07:57.160 --> 00:08:01.160 Why he surmised and what he thought it was was 157 00:08:01.199 --> 00:08:04.720 an old landline? Got it that I had had, but 158 00:08:04.759 --> 00:08:06.839 I haven't had a landline in sixteen years. 159 00:08:07.079 --> 00:08:09.600 Yeah, can you I can't even there's people out there 160 00:08:09.639 --> 00:08:13.519 listening going, what the hell's the landline right exactly? So 161 00:08:13.560 --> 00:08:15.959 it's got salved. So that was one of our angels. 162 00:08:15.959 --> 00:08:16.279 Who's in. 163 00:08:16.639 --> 00:08:17.879 Yeah, it's one of our angels. 164 00:08:17.879 --> 00:08:20.000 And I'm super excited because I don't really get your 165 00:08:20.079 --> 00:08:22.920 dinger that much around here, so I'm excited to get 166 00:08:22.959 --> 00:08:23.519 that today. 167 00:08:23.959 --> 00:08:25.839 Well, and I know it's we're only speaking of one 168 00:08:25.879 --> 00:08:28.000 hundred and eighty dollars and forty six cents compared to 169 00:08:28.040 --> 00:08:29.399 most of your cases that are a lot. 170 00:08:29.560 --> 00:08:33.320 No, you'd be shocked and fetch you bring up something interesting. 171 00:08:34.440 --> 00:08:37.639 That dollar amount anywhere between, say one hundred and a 172 00:08:37.840 --> 00:08:42.559 thousand is really tough for the average person because you're 173 00:08:42.559 --> 00:08:44.519 not going to hire an attorney. A lot of people 174 00:08:44.519 --> 00:08:46.559 don't want to go through small claim scored. I'm not 175 00:08:46.600 --> 00:08:48.639 sure why, but I get it. It's a pain in 176 00:08:48.720 --> 00:08:50.799 the ass, especially if you're doing it the first time. 177 00:08:50.919 --> 00:08:53.240 But we're here to help with that too, not legally, 178 00:08:53.320 --> 00:08:56.399 but the different steps you take, but those are some 179 00:08:56.440 --> 00:08:59.919 of the hardest. If someone owes you legitimately and they 180 00:09:00.080 --> 00:09:02.600 have money twenty thousand, it's easy to go out and 181 00:09:02.639 --> 00:09:05.200 talk to an attorney and pay five hundred and six 182 00:09:05.279 --> 00:09:07.559 hundred bucks just to write a letter, but when it's 183 00:09:07.600 --> 00:09:09.960 one hundred dollars, it's like where do you turn to? 184 00:09:10.279 --> 00:09:13.519 And that's one of the things we do very well here, Tracy. 185 00:09:13.600 --> 00:09:14.960 I really appreciate that. 186 00:09:15.759 --> 00:09:18.480 Well, thank you so much. And again, I can't tell 187 00:09:18.519 --> 00:09:21.679 you how much this meant to me. And I'm just 188 00:09:21.799 --> 00:09:23.519 I'm just so relieved. I can't even tell you. 189 00:09:23.679 --> 00:09:25.480 Spread the word we're here to help, Tracy. 190 00:09:25.600 --> 00:09:28.600 Yeah, big time, big time, y'all. Thank you by You 191 00:09:28.639 --> 00:09:30.720 know what's funny about AT and T. I was looking 192 00:09:30.720 --> 00:09:33.240 at their stock the other day, Charles, I'll come to 193 00:09:33.279 --> 00:09:36.720 you after the break, I promise. We do have three lines, well, 194 00:09:36.759 --> 00:09:40.399 two lines open three zero three seven one three A 195 00:09:40.480 --> 00:09:43.080 two five five. If you need help, we can get 196 00:09:43.080 --> 00:09:46.320 directly involved three oh three Martino. But AT and T 197 00:09:46.440 --> 00:09:49.240 I was thinking about since she had an ATNT problem, 198 00:09:49.600 --> 00:09:52.679 I was thinking what stocks out there won't be affected 199 00:09:52.720 --> 00:09:55.320 as much by some of the tariff stuff, and AT 200 00:09:55.399 --> 00:09:57.360 and T is one of them that I dived into. 201 00:09:57.759 --> 00:09:59.679 People aren't going to give up their cell phones for 202 00:09:59.720 --> 00:10:02.919 a reason. They're just simply not gonna do it. In fact, 203 00:10:02.960 --> 00:10:04.840 the other day AT and T was one of the 204 00:10:04.840 --> 00:10:06.960 few that was up. I don't mean yesterday with that 205 00:10:07.000 --> 00:10:10.399 market run, but prior to that. So it's kind of 206 00:10:10.399 --> 00:10:13.360 funny thinking of different things. It wouldn't be affected people. 207 00:10:13.399 --> 00:10:16.559 It doesn't matter how much they cost. People are still 208 00:10:16.600 --> 00:10:19.559 gonna get It doesn't matter how much. And I'd almost 209 00:10:19.639 --> 00:10:22.279 argue that on a car, I don't care if it's new. 210 00:10:22.320 --> 00:10:24.159 We're used at some point. If you have to have 211 00:10:24.200 --> 00:10:26.159 a car, you're gonna pay for it. You have to 212 00:10:26.200 --> 00:10:29.399 have transportation. All right, three oho three Martino, We're gonna 213 00:10:29.399 --> 00:10:32.559 come back with an engine question and help you if 214 00:10:32.600 --> 00:10:36.639 you've got any needs three zero three seven one three talk. 215 00:10:41.840 --> 00:10:45.080 Go with a sure thing Denver's Best roofer Excel Roofing 216 00:10:45.200 --> 00:10:47.840 dot com. You don't pay a cent until you're content. 217 00:10:51.200 --> 00:10:54.399 Time for an insurance check up free, no obligation. In comparison, 218 00:10:54.519 --> 00:10:58.080 call Compass Insurance paying too much your coverage at dozens 219 00:10:58.120 --> 00:11:01.240 of insurance companies find out now three seven seven to 220 00:11:01.279 --> 00:11:04.039 one help. You'll think you're his only customer when you 221 00:11:04.120 --> 00:11:06.559 choose Frank durand the real estate Man dot com to 222 00:11:06.639 --> 00:11:09.879 list your home with Remax Alliance three oh three nine 223 00:11:09.879 --> 00:11:12.559 two zero sixteen twenty two. 224 00:11:14.039 --> 00:11:16.679 All right, three oh three seven one three eight two 225 00:11:16.919 --> 00:11:19.480 five y five. You've been ripped off for taking advantage 226 00:11:19.480 --> 00:11:23.120 of I got Deputy Doc sitting here twiddling his thumbs. 227 00:11:23.159 --> 00:11:26.440 He's dying to sink his teeth into something. We also 228 00:11:26.480 --> 00:11:29.840 have Brad, the Brad O'Brien with us, who's an attorney 229 00:11:29.879 --> 00:11:34.399 at law. Anything commercial, anything, real estate. But right now 230 00:11:34.440 --> 00:11:38.840 we're gonna jump over to a question on a twenty 231 00:11:39.039 --> 00:11:43.799 ten Sierra. Hey, Charles, what is going on with this engine? 232 00:11:44.720 --> 00:11:44.960 Hey? 233 00:11:45.039 --> 00:11:45.559 What's going on? 234 00:11:46.120 --> 00:11:46.519 Engines? 235 00:11:46.559 --> 00:11:48.720 Fine? I just bought. I just bought it, has one 236 00:11:48.759 --> 00:11:50.879 hundred nine thousand miles on it, Happy with the vehicle, 237 00:11:50.919 --> 00:11:51.840 got a great deal on it. 238 00:11:51.960 --> 00:11:52.240 Cool. 239 00:11:52.399 --> 00:11:55.200 My question is, I didn't realize it came with the 240 00:11:55.440 --> 00:12:02.240 AMF from which goes from eight cylinders. 241 00:12:01.720 --> 00:12:02.679 To four cylinders. 242 00:12:02.759 --> 00:12:03.159 I hate that. 243 00:12:03.279 --> 00:12:06.120 And at one hundred thousand miles, he had that problem 244 00:12:06.159 --> 00:12:08.559 already with the lifters and had it had a new 245 00:12:08.600 --> 00:12:11.000 cam and had all new lifters and everything put in 246 00:12:12.399 --> 00:12:13.440 at the dealerships. 247 00:12:13.679 --> 00:12:14.360 So it's fixed. 248 00:12:14.600 --> 00:12:17.559 Engines great, And I mean my question is should I 249 00:12:17.759 --> 00:12:19.159 disable that system? 250 00:12:20.159 --> 00:12:22.480 Are you even able Wait a minute, are you even 251 00:12:22.559 --> 00:12:23.759 able to disable it? 252 00:12:24.679 --> 00:12:26.919 I think you can. There's ways of doing it where 253 00:12:26.919 --> 00:12:29.679 you can go in and you can either put something. 254 00:12:30.600 --> 00:12:33.679 Yes you can, but it's about my wheelhouse and I 255 00:12:33.720 --> 00:12:34.960 don't want to screw anything up. 256 00:12:35.159 --> 00:12:38.320 Well let's do it. I think what we do is 257 00:12:38.399 --> 00:12:41.039 let's ask Kevin Calkins, see if you can get Kevin 258 00:12:41.080 --> 00:12:44.200 on Kelly. It made me think of two things. One, 259 00:12:45.080 --> 00:12:48.399 if you could disable it by flashing the computer or 260 00:12:48.440 --> 00:12:51.240 somehow software do it telesoftware not to kick into it. 261 00:12:51.639 --> 00:12:53.799 I wonder if the shop would do that, because I 262 00:12:53.840 --> 00:12:58.960 think technically you're messing with emissions more than anything. So 263 00:12:59.080 --> 00:13:01.120 I don't even know if you're supposed to whether or 264 00:13:01.200 --> 00:13:04.039 not you should do it. I get it because that 265 00:13:04.240 --> 00:13:04.919 wasn't a problem. 266 00:13:05.000 --> 00:13:05.120 Right. 267 00:13:05.200 --> 00:13:08.639 That would cause what most people would consider a early 268 00:13:08.759 --> 00:13:10.519 failure in the engine. 269 00:13:11.039 --> 00:13:14.360 Right right, And he's already had it. It's already happened once. 270 00:13:14.480 --> 00:13:17.039 So at one hundred thousand, you know he's got a 271 00:13:17.080 --> 00:13:19.360 new cam, new lifters and all that. Am I Is 272 00:13:19.360 --> 00:13:21.240 it a kicking time bomb? Or am I good for 273 00:13:21.240 --> 00:13:22.440 another one hundred thousand years? 274 00:13:22.519 --> 00:13:22.720 Yeah? 275 00:13:22.759 --> 00:13:26.159 But today when when that guy had it redone, if 276 00:13:26.200 --> 00:13:28.120 you even know it, was there any kind of fix 277 00:13:28.240 --> 00:13:30.879 or kind of upgrade to where it shouldn't happen again? 278 00:13:31.759 --> 00:13:34.000 Well and again, I haven't had it on the computer. 279 00:13:34.080 --> 00:13:37.039 I don't know. I don't think so, because when you 280 00:13:37.120 --> 00:13:40.240 have a you can you can see going down the 281 00:13:40.320 --> 00:13:43.840 road that it goes from eight to four on the cash, 282 00:13:43.919 --> 00:13:47.120 you know what I mean. And again, maybe it's disconnected, 283 00:13:47.159 --> 00:13:47.720 maybe it's not. 284 00:13:48.000 --> 00:13:48.480 I don't know. 285 00:13:49.159 --> 00:13:50.399 It only happens kind. 286 00:13:50.279 --> 00:13:51.960 Of when you're just going down here a little bit, 287 00:13:52.080 --> 00:13:54.279 not giving it any gas, no load. 288 00:13:54.759 --> 00:13:54.960 You know. 289 00:13:56.159 --> 00:13:58.440 And so I mean, I don't know. 290 00:13:58.559 --> 00:14:01.360 Something I had, I had a you know, I had 291 00:14:01.360 --> 00:14:03.080 a car way back in the day. I think it 292 00:14:03.120 --> 00:14:05.919 was a Chrysler three hundred that did that same thing. 293 00:14:06.000 --> 00:14:09.080 It would go from eight down to four on the highway. 294 00:14:09.080 --> 00:14:10.759 It kind of drove me crazy. 295 00:14:11.799 --> 00:14:12.440 You can't tell. 296 00:14:12.799 --> 00:14:14.399 I can't tell that it does it at all. 297 00:14:14.759 --> 00:14:15.840 You just simply can't. 298 00:14:16.840 --> 00:14:17.120 Yeah. 299 00:14:17.240 --> 00:14:20.679 The other one is does that car also have Does 300 00:14:20.759 --> 00:14:24.039 it do it when it's sitting at a stoplight or no? 301 00:14:24.039 --> 00:14:25.279 No, no, no no. 302 00:14:25.480 --> 00:14:28.360 So as soon as you ask for the power, it's there. 303 00:14:29.799 --> 00:14:30.080 Yeah. 304 00:14:30.200 --> 00:14:30.440 Yeah. 305 00:14:30.440 --> 00:14:31.960 And I've got such a great deal on it that 306 00:14:32.039 --> 00:14:33.519 I could drive it for a couple of years and 307 00:14:33.600 --> 00:14:35.600 sell it for as much as I paid for it, Yeah, 308 00:14:35.720 --> 00:14:38.759 or give it to my son's fourteen and in two years. 309 00:14:39.240 --> 00:14:40.399 You know, he can drive it to and from. 310 00:14:40.519 --> 00:14:42.200 Yeah, hold on, let's I want to get Kevin or 311 00:14:42.279 --> 00:14:44.120 Jeff vick On or somebody. Let me put you back 312 00:14:44.120 --> 00:14:46.440 on hold. Let's get an expert up and ask if 313 00:14:46.440 --> 00:14:49.120 they can do that. I'm a little hesitant if a 314 00:14:49.159 --> 00:14:51.960 shop would do it. I think Kevin would tell you yeah, 315 00:14:52.039 --> 00:14:53.639 I mean, here's kind of how you do it, or 316 00:14:53.679 --> 00:14:58.399 where to find whatever, whatever the adapter is or the 317 00:14:58.440 --> 00:15:00.840 flashing of the computer. But I don't know if a 318 00:15:00.960 --> 00:15:03.159 shop would actually do that, because I think it is 319 00:15:03.279 --> 00:15:07.240 tampering with the missions altogether. You know, speaking of something. 320 00:15:07.240 --> 00:15:10.559 Did you guys hear this? We can actually get regular 321 00:15:10.679 --> 00:15:14.159 shower heads now, Brad O'Brien, did you see that the 322 00:15:14.279 --> 00:15:20.600 Obama era of water conservation in the shower is gone? 323 00:15:20.679 --> 00:15:25.120 I hate low flow shower heads, and I'm upset that 324 00:15:25.279 --> 00:15:28.440 we just had our master bathroom redone and the new 325 00:15:28.480 --> 00:15:31.679 ones were low flow and there's such a difference. Do 326 00:15:31.720 --> 00:15:34.919 you have any opinion on that it's gone though? Now? Well, 327 00:15:34.919 --> 00:15:38.159 of course not instantly, but as soon as the manufacturers 328 00:15:38.200 --> 00:15:40.000 start ramping up and making them, you can get a 329 00:15:40.039 --> 00:15:41.320 regular showerhead again. 330 00:15:41.559 --> 00:15:43.240 I think it had more of an effect on commercial 331 00:15:43.600 --> 00:15:44.879 like hotels. 332 00:15:44.320 --> 00:15:46.960 Hotels big time. In fact, I think if I owned 333 00:15:46.960 --> 00:15:50.200 a commercial property like a hotel, i'd probably want them 334 00:15:50.360 --> 00:15:52.399 because my water bill's going to be a lot less. 335 00:15:52.720 --> 00:15:55.600 But residential, I think it's crazy. And then they tried 336 00:15:55.600 --> 00:15:57.559 to do it with a didn't they do it with 337 00:15:57.759 --> 00:15:59.879 washing machines? I think they did it with virtually And 338 00:16:01.080 --> 00:16:03.279 I don't know. I don't know how you feel about that. 339 00:16:03.399 --> 00:16:06.799 I'm like, I think residential they should have never touched. 340 00:16:07.279 --> 00:16:10.360 But the commercial aspect I can almost dig and I 341 00:16:10.360 --> 00:16:13.399 would think most commercial places would probably rather do that. 342 00:16:14.320 --> 00:16:16.559 Yeah, I don't know. I don't have a problem with 343 00:16:16.559 --> 00:16:18.200 with luflow works for me. 344 00:16:19.000 --> 00:16:23.799 None of that. Yeah, interesting all right? Three oh three seven, one, 345 00:16:23.879 --> 00:16:27.480 three eight, two five five. We have any updates, Deputy Doc? 346 00:16:27.559 --> 00:16:29.039 Anything going on in your realm? 347 00:16:29.840 --> 00:16:31.440 Just work on a couple of things, but nothing. 348 00:16:31.600 --> 00:16:32.399 What are you working on? 349 00:16:32.840 --> 00:16:34.919 Well, we've got Keith. 350 00:16:34.720 --> 00:16:37.360 A lot a problem with Adams County Building Department. 351 00:16:38.000 --> 00:16:39.480 We have Steve is. 352 00:16:39.399 --> 00:16:43.360 That the one that they wanted to insulate the entire path? 353 00:16:43.639 --> 00:16:45.159 Yeah or basement? 354 00:16:45.320 --> 00:16:45.440 Right? 355 00:16:45.519 --> 00:16:46.519 Where are we at on that? 356 00:16:46.559 --> 00:16:48.320 Well, he's going to get back to me. He's supposed 357 00:16:48.320 --> 00:16:49.840 to begin in touch with the building Department. 358 00:16:49.840 --> 00:16:52.320 He's trying to get a variant, right, all right, what's. 359 00:16:52.120 --> 00:16:53.360 The other Steve called? 360 00:16:53.440 --> 00:16:58.879 Yes, say remember about the uh, the SBAI. We had 361 00:16:58.919 --> 00:16:59.879 to remember they. 362 00:17:00.279 --> 00:17:02.679 SBA, this Small Business Administration. 363 00:17:02.840 --> 00:17:05.200 Yeah, he got screwed up and it took some money 364 00:17:05.240 --> 00:17:07.799 out and he was going to go to the Social 365 00:17:07.880 --> 00:17:08.720 Security Office. 366 00:17:08.880 --> 00:17:10.039 Oh and get back to me. 367 00:17:10.319 --> 00:17:13.319 Yeah, they were taking He actually have an SBA loan 368 00:17:13.359 --> 00:17:16.039 at one point those right, so they might actually owe 369 00:17:16.039 --> 00:17:18.880 that money for all we know. Right, So the SBA 370 00:17:19.039 --> 00:17:23.000 is interesting. Back in the day, you could actually get 371 00:17:23.000 --> 00:17:28.039 an SBA loan that was from the Small Business Administration. Typically, 372 00:17:28.119 --> 00:17:30.880 now most of those loans are just guaranteed. So you 373 00:17:30.920 --> 00:17:33.400 go to a bank, you apply a bank that works 374 00:17:33.440 --> 00:17:37.119 with the SBA, and they just guarantee it. The SBA 375 00:17:37.200 --> 00:17:40.119 guarantees it for up to eighty percent. Generally it's just 376 00:17:40.160 --> 00:17:43.960 for property in some occasions equipment. But if you ever 377 00:17:44.039 --> 00:17:47.599 default to the bank and the SBA has to kick 378 00:17:47.599 --> 00:17:51.079 in with that guarantee, they will come after you and 379 00:17:51.119 --> 00:17:53.759 they have the ability to go through your Social Security 380 00:17:53.839 --> 00:17:57.799 check possibly if there was fraud, even retirement accounts and 381 00:17:57.839 --> 00:18:00.640 stuff like that. So it's a pretty interesting deal when 382 00:18:00.640 --> 00:18:02.920 you get an SBA long all right, three oh three 383 00:18:02.960 --> 00:18:05.039 seven one three Martino, everybody hold. 384 00:18:04.880 --> 00:18:12.960 Tight, go with a sure thing Denver's Best roofer Excel 385 00:18:13.079 --> 00:18:14.079 Roofing dot com. 386 00:18:14.119 --> 00:18:16.119 You don't pay a cent until you're content. 387 00:18:19.519 --> 00:18:22.680 Time for an insurance check up free, no obligation comparison 388 00:18:22.839 --> 00:18:26.400 call Compass Insurance paying too much your coverage at dozens 389 00:18:26.400 --> 00:18:29.119 of insurance companies find out now three oh three seven 390 00:18:29.240 --> 00:18:29.720 seven to one. 391 00:18:29.839 --> 00:18:30.079 Help. 392 00:18:30.240 --> 00:18:32.880 You'll think you're his only customer when you choose Frank 393 00:18:32.960 --> 00:18:35.400 durand the real estate Man dot com to list your 394 00:18:35.440 --> 00:18:38.599 home with Remax Alliance three oh three nine two zero 395 00:18:38.680 --> 00:18:40.720 sixteen twenty two. 396 00:18:41.440 --> 00:18:44.160 All right, three oh three seven one three eight two 397 00:18:44.319 --> 00:18:47.319 five five. I would love to sink our teeth into 398 00:18:47.400 --> 00:18:50.559 a problem or any question you have, especially on real estate. 399 00:18:50.599 --> 00:18:53.279 Brad O'Brien, We'll be asking you a lot of questions 400 00:18:53.279 --> 00:18:55.920 throughout the show. But I'm gonna bring Charles back up. 401 00:18:56.640 --> 00:18:58.759 He had a question on an engine, and I'm gonna 402 00:18:58.880 --> 00:19:01.400 I'm gonna bring our ex up. Jeff Vick, he's with 403 00:19:01.480 --> 00:19:05.680 Kimera Transmission and Jeff listen, man, this one's curious. You 404 00:19:05.720 --> 00:19:09.720 know those vehicles. I'm pretty sure, Mike Chrysler three hundred 405 00:19:09.799 --> 00:19:12.599 years ago. It had that HEMI in it, and I 406 00:19:12.680 --> 00:19:14.839 think when you're on the highway it goes from eight 407 00:19:15.240 --> 00:19:17.680 down to four cylinders. You know what I'm referring to. 408 00:19:18.319 --> 00:19:21.359 It's the act of fuel management or a displacement on demand. 409 00:19:21.599 --> 00:19:21.839 Yeah. 410 00:19:21.960 --> 00:19:25.839 So this guy's got a twenty ten Sierra and it 411 00:19:25.920 --> 00:19:28.359 does the same thing. He just bought it. The vehicles 412 00:19:28.440 --> 00:19:31.640 running really good right now. The guy he bought it 413 00:19:31.759 --> 00:19:35.119 from had to put a new engine in it at 414 00:19:35.160 --> 00:19:37.599 about one hundred thousand miles, Is that right, Charles, one 415 00:19:37.680 --> 00:19:39.440 hundred and ten. When was the engine put in? 416 00:19:40.440 --> 00:19:41.960 No, No, he didn't put a new engine. What he 417 00:19:42.000 --> 00:19:44.519 did was he had the cam and the lifters were 418 00:19:44.519 --> 00:19:47.119 placed in it. So I did have the problem that 419 00:19:47.160 --> 00:19:49.440 it was normally you know, and he had the cam 420 00:19:49.440 --> 00:19:52.359 and the lifters eight you know, new cam eight lifters. 421 00:19:52.559 --> 00:19:54.599 So let me ask you this first, Jeff, before I 422 00:19:54.640 --> 00:19:59.160 even get into his question. Is that normal for those engines? 423 00:19:59.200 --> 00:20:03.519 In other words, the the the point that it actually 424 00:20:03.519 --> 00:20:06.720 goes from eight to four. Can that cause the cam 425 00:20:06.759 --> 00:20:08.599 and the lifters having to be replaced? 426 00:20:08.680 --> 00:20:09.039 Yeah? 427 00:20:09.160 --> 00:20:11.480 Yeah, they're actually known for it. If it's a pretty 428 00:20:11.519 --> 00:20:12.240 common repair. 429 00:20:12.640 --> 00:20:16.200 Okay, now, second question when it got repaired within the 430 00:20:16.279 --> 00:20:19.599 last year's say, or even six months, is when they 431 00:20:19.640 --> 00:20:22.680 repair it. If they did it properly, does the repair 432 00:20:23.240 --> 00:20:26.000 fix the issue to where another one hundred thousand miles 433 00:20:26.039 --> 00:20:27.480 you're not going to be doing the same thing. 434 00:20:28.359 --> 00:20:30.279 Most likely in another one hundred thousand miles you're going 435 00:20:30.319 --> 00:20:32.480 to be back in the same ship. You know, a 436 00:20:32.480 --> 00:20:33.960 lot of it's going to depend on, you know, the 437 00:20:34.039 --> 00:20:37.279 driver's habits and how often that active fuel management is 438 00:20:37.279 --> 00:20:40.039 actually you know, be activating cylinders. 439 00:20:40.240 --> 00:20:42.519 All right, So let me ask you his question now. 440 00:20:42.599 --> 00:20:45.240 Charles is saying, and I would assume there is a way. 441 00:20:45.319 --> 00:20:47.759 I don't know if you could flash the computer or 442 00:20:47.839 --> 00:20:50.000 put a tune up on it, but how would you 443 00:20:50.160 --> 00:20:52.680 stop it if you wanted to? And the follow up 444 00:20:52.759 --> 00:20:55.720 question is could a shop do it? Or is that 445 00:20:55.839 --> 00:20:57.119 tampering with emissions? 446 00:20:57.880 --> 00:21:01.039 Well, there's a lot of shops that have been doing it, uh, 447 00:21:01.319 --> 00:21:05.119 you know, deactivating as displacement on demand. But I've seen 448 00:21:05.160 --> 00:21:07.279 transmission shafts that do it because it actually also has 449 00:21:07.720 --> 00:21:09.880 detrimental effects to the transmission as well. 450 00:21:10.559 --> 00:21:11.960 Uh, is it something you would do? 451 00:21:13.319 --> 00:21:16.240 Because we've been receiving warnings the last couple of years, 452 00:21:16.279 --> 00:21:20.000 the EPA is looking at potentially going after shafts that 453 00:21:20.119 --> 00:21:23.799 are what they quote unquote are saying tampering with emission's controls. 454 00:21:24.400 --> 00:21:26.920 How hard is it to do? What is a procedure. 455 00:21:26.960 --> 00:21:29.279 I'm sure you've done one To do. 456 00:21:29.200 --> 00:21:32.400 It correctly, you would actually want to also replace the 457 00:21:32.400 --> 00:21:34.519 CAMON lifters with conventional style. But I mean you can 458 00:21:34.519 --> 00:21:37.599 get around it and just do appropriate, just do reprogramming 459 00:21:37.640 --> 00:21:38.559 to deactivate it. 460 00:21:39.200 --> 00:21:39.400 Uh. 461 00:21:39.519 --> 00:21:41.599 You know that does have some potential problems down the 462 00:21:41.680 --> 00:21:44.480 road in the event you have actuators that are something malfunctioning. 463 00:21:45.079 --> 00:21:48.319 Uh you know, they even have And I never recommend anybody, 464 00:21:48.519 --> 00:21:51.640 you know, putting anything inside the ROBD two uh port 465 00:21:51.960 --> 00:21:54.279 in order to change any programmers. There are some Yeah, 466 00:21:54.359 --> 00:21:56.599 there are some of those out there that uh you know, 467 00:21:56.680 --> 00:21:58.640 I know that like Summit and Jags and whatnot. You 468 00:21:58.680 --> 00:22:00.079 can get them what they plug in and they just 469 00:22:00.119 --> 00:22:03.160 don't allow it to activate. But so, yes, it can 470 00:22:03.240 --> 00:22:06.920 be done. We got away from it because simply they're 471 00:22:06.960 --> 00:22:09.039 warning themselves out there until they say that you have 472 00:22:09.079 --> 00:22:12.079 they're not coming after us for emissions. You know, we're 473 00:22:12.079 --> 00:22:13.400 not campering with that stuff. 474 00:22:13.480 --> 00:22:13.680 You know. 475 00:22:13.799 --> 00:22:16.279 The other you know what it reminds me of, then, Charles, 476 00:22:16.319 --> 00:22:18.640 I'll let you ask him any questions. But it reminds 477 00:22:18.680 --> 00:22:21.000 me of those cars that when you come to a 478 00:22:21.039 --> 00:22:24.079 stop sign, they basically kill the engine all together. And 479 00:22:24.160 --> 00:22:26.880 my god, if you're running the AC, the AC starts 480 00:22:26.920 --> 00:22:29.359 blowing out if it's a long light. And I've asked 481 00:22:29.400 --> 00:22:32.079 you numerous times on the show, how do I stop that? 482 00:22:32.440 --> 00:22:36.279 And my favorite answer from you is you simply push 483 00:22:36.319 --> 00:22:38.920 the button to turn it off. But you can't. You 484 00:22:38.960 --> 00:22:41.079 can't set it to always be off. You always have 485 00:22:41.119 --> 00:22:43.240 to pach the button. He said, you put a paper 486 00:22:43.240 --> 00:22:44.759 clip in there to stick the button. 487 00:22:44.839 --> 00:22:46.480 Yeah, it's actually what a lot of people are using 488 00:22:46.680 --> 00:22:49.000 those bread clips that you get under bread bags. They 489 00:22:49.000 --> 00:22:51.000 snap those off, wedget in there and it keeps a 490 00:22:51.000 --> 00:22:51.720 button depressed. 491 00:22:51.759 --> 00:22:53.480 And that's it, because that's a pain in the ass 492 00:22:53.559 --> 00:22:56.119 with summer coming up. Now, my cars don't do that now, 493 00:22:56.160 --> 00:22:59.400 but they used to. Charles, you got any questions for Jeff. 494 00:23:00.119 --> 00:23:02.200 No, No, he pretty much answered it. I'm not messing 495 00:23:02.240 --> 00:23:05.039 with it, and it's already been changed at a you know, 496 00:23:05.079 --> 00:23:07.799 maybe I got a few more you know, mileage out 497 00:23:07.839 --> 00:23:08.039 of it. 498 00:23:08.440 --> 00:23:10.559 What would have been perfect is if the guy that 499 00:23:10.680 --> 00:23:12.640 did it, or if you have to redo it at 500 00:23:12.640 --> 00:23:15.359 some point, that'd be spectacular if you got another one 501 00:23:15.400 --> 00:23:18.440 hundred thousand off of it. But he should have done 502 00:23:18.480 --> 00:23:21.799 the different cams and the different lifters, and I guess 503 00:23:21.799 --> 00:23:23.640 that would have fixed it once and for all. 504 00:23:23.880 --> 00:23:26.480 Well, the dealer, I get it. 505 00:23:26.480 --> 00:23:28.920 So I'm the dealer is the one who did it. 506 00:23:28.960 --> 00:23:31.519 So I'm sure you know they did it, just suspect. 507 00:23:31.640 --> 00:23:32.880 Yeah, of course he did. 508 00:23:33.839 --> 00:23:38.720 But did this he paid almost seven thousand dollars. 509 00:23:38.799 --> 00:23:39.000 Wow? 510 00:23:39.200 --> 00:23:41.759 That done, by the way, Yeah, that's that's awesome. 511 00:23:41.759 --> 00:23:41.920 Man. 512 00:23:42.000 --> 00:23:45.119 I went to sell. Hey, Jeff Vick Kimra transmission. This 513 00:23:45.160 --> 00:23:47.799 guy will save you a fortune out there. And I'm 514 00:23:47.799 --> 00:23:50.559 not kidding people. If you check at the dealer in 515 00:23:50.640 --> 00:23:54.640 his work is top notch. They rebuild everything right there, 516 00:23:55.000 --> 00:23:57.720 and you can reach Jeff at three oh three six 517 00:23:57.960 --> 00:24:01.799 nine three fourteen. I'm sorry, would you say? 518 00:24:03.200 --> 00:24:03.400 Hey? 519 00:24:03.680 --> 00:24:04.119 Yeah? 520 00:24:04.119 --> 00:24:07.519 Oh great, hold on, keep Jeff on. Hey, what's your 521 00:24:07.599 --> 00:24:09.599 question for Vick? While we have them on? And what's 522 00:24:09.640 --> 00:24:13.240 your name? My name is Robert, Hey, Robert. 523 00:24:13.039 --> 00:24:16.920 Anyway, So I'm getting ready by twenty fifteen mes on 524 00:24:17.039 --> 00:24:20.400 Ultimate that it's from my company. They're giving it to 525 00:24:20.480 --> 00:24:23.960 man a Rebot price. They replace the transmission in twenty three. 526 00:24:24.559 --> 00:24:27.440 So but the car, I mean, we've had plenty of 527 00:24:27.480 --> 00:24:31.559 these Nissans and they kind of start acting up, you know, 528 00:24:31.640 --> 00:24:33.160 like it doesn't want to start righting. 529 00:24:33.440 --> 00:24:34.119 Not this one. 530 00:24:34.160 --> 00:24:37.039 But I'm going to purs I want to purchase it. 531 00:24:37.079 --> 00:24:39.640 But are you asking whether or not you should purchase 532 00:24:39.680 --> 00:24:40.759 it or what's your question? 533 00:24:41.200 --> 00:24:44.640 No, my question is if kim A transmission can take 534 00:24:45.079 --> 00:24:46.960 that transmission, I'll see. 535 00:24:46.759 --> 00:24:48.160 If there's anything wrong with it. 536 00:24:48.279 --> 00:24:49.400 Hey, it's been replaced. 537 00:24:49.400 --> 00:24:50.640 It was replaced in twenty three. 538 00:24:50.839 --> 00:24:53.559 Hey, Robert, that's a great question, Jeff. We hear about 539 00:24:53.559 --> 00:24:57.839 pre purchased inspections. But since you're basically primarily just said 540 00:24:57.880 --> 00:25:01.519 transmission shop, what's the difference if someone has you check 541 00:25:01.559 --> 00:25:04.640 out to transmission compared to say like a good Year 542 00:25:04.720 --> 00:25:07.559 or firestoneer you know what breaks plus? I mean, what 543 00:25:07.640 --> 00:25:10.200 do you do different and how do you tell if 544 00:25:10.200 --> 00:25:12.160 it's a worthy transmission? 545 00:25:12.720 --> 00:25:16.519 Well, obviously go farther in depth. If we're seeing issues, 546 00:25:16.599 --> 00:25:19.519 you know, putting on pressure gauges, doing other checks that 547 00:25:19.920 --> 00:25:22.160 other places i e. Like you mentioned a good year 548 00:25:22.200 --> 00:25:24.920 of Firestone are not going to be equipped to actually 549 00:25:24.960 --> 00:25:28.640 do uh, you know, still like any other pre purchase inspection, 550 00:25:28.759 --> 00:25:30.599 that's just going to give us a snapshot of today. 551 00:25:30.640 --> 00:25:33.559 We can't predict a catastrophic failure, but we can let 552 00:25:33.559 --> 00:25:35.759 you know the general health of it as it looks today. 553 00:25:35.920 --> 00:25:37.799 What do you charge for something like that? And then 554 00:25:37.839 --> 00:25:40.799 a follow up would be depending of course on the transmission. 555 00:25:41.079 --> 00:25:43.880 Some of them they claim aren't serviceable. I realize that's 556 00:25:43.920 --> 00:25:46.079 a bunch of bs. But do you go in there 557 00:25:46.119 --> 00:25:48.920 and look for, like, say, I don't know, metal shavings 558 00:25:48.960 --> 00:25:52.039 to make sure something isn't messed up there? I'm sure 559 00:25:52.079 --> 00:25:55.920 you test the fluid, but I mean, really, if it's 560 00:25:56.039 --> 00:25:58.920 if it's driving and shifting good. We used to hear this, 561 00:25:59.000 --> 00:26:01.200 here's kind of where I'm going. I used to hear 562 00:26:01.240 --> 00:26:03.079 and I don't know if it's an old wives tale 563 00:26:03.160 --> 00:26:06.359 or what, but you could put like sawdust in a 564 00:26:06.440 --> 00:26:10.720 transmission that wasn't shifting right, and sure enough it would 565 00:26:10.759 --> 00:26:13.920 get rid of the symptom. But of course, you know, 566 00:26:14.160 --> 00:26:16.920 a month later it could be worthless. Is that true? 567 00:26:19.000 --> 00:26:22.599 More so for stix the shift had transmissions that were 568 00:26:22.599 --> 00:26:24.720 making noise, you might quiet them down for a little while. 569 00:26:24.720 --> 00:26:26.720 Of course, they've just come up and you've got a 570 00:26:26.839 --> 00:26:29.759 big failure on your hands. You know, other places and 571 00:26:30.759 --> 00:26:32.839 all sorts of stuff over the years. Snake oile, Like 572 00:26:32.880 --> 00:26:34.880 you say, coming out of a can, there's no such 573 00:26:34.920 --> 00:26:37.200 thing as a rebuilding a can. Yeah, you know, if 574 00:26:37.200 --> 00:26:38.039 it's broke, it's broke. 575 00:26:38.480 --> 00:26:38.680 Yeah. 576 00:26:38.720 --> 00:26:41.160 I love that. That's like my favorite back in the 577 00:26:41.240 --> 00:26:44.079 day when I had the good years, was I'd tell 578 00:26:44.079 --> 00:26:46.079 people they need a cat or something like that, and 579 00:26:46.119 --> 00:26:48.759 they'd say, well, I can go out to uh, you know, 580 00:26:48.920 --> 00:26:52.359 NAPA and buy a bottle of cat. What was it 581 00:26:52.440 --> 00:26:56.200 called guaranteed to pass because they'd have to pass emissions, 582 00:26:56.359 --> 00:26:58.720 so they sold the product. They probably still sell it. 583 00:26:58.720 --> 00:27:02.119 It literally says guaranteed to pass, and you dump it 584 00:27:02.160 --> 00:27:05.799 in the oil and I guess you're guaranteed to pass emissions. 585 00:27:05.920 --> 00:27:08.519 The problem is if you don't pass emissions, you got 586 00:27:08.559 --> 00:27:10.960 to go through eight hundred hoops to get your money back. 587 00:27:11.039 --> 00:27:14.960 So no one ever does it. You know, Hey, Robert, 588 00:27:15.000 --> 00:27:17.720 any other questions for Jeff. I'd bring it over to camera. Oh, 589 00:27:17.759 --> 00:27:19.960 I got one for him. How much do you charge 590 00:27:20.000 --> 00:27:20.720 for that, Jeff? 591 00:27:21.279 --> 00:27:22.599 That'd be one seventy five. 592 00:27:22.880 --> 00:27:24.759 I think it's well worth it. If that thing needs 593 00:27:24.759 --> 00:27:25.960 a transmission, Robert. 594 00:27:26.240 --> 00:27:29.039 Yeah, and uh, and it's a CVT transmission, and that's 595 00:27:29.119 --> 00:27:30.079 what my concern is. 596 00:27:30.319 --> 00:27:32.400 Yeah, like I said, they'll replace it in twenty three, 597 00:27:32.960 --> 00:27:35.599 But is that the only thing they take the transmissions 598 00:27:35.680 --> 00:27:37.240 or would they be able. 599 00:27:37.119 --> 00:27:37.880 To take the whole cart? 600 00:27:37.960 --> 00:27:38.119 Yeah? 601 00:27:38.160 --> 00:27:40.359 Do you give it a good eyeball like breaks? I mean, 602 00:27:40.480 --> 00:27:43.000 really for that one seventy five, Jeff, I mean, do 603 00:27:43.079 --> 00:27:45.480 you look at the whole thing or what I mean? 604 00:27:45.519 --> 00:27:48.000 We focused primarily on the transmission self, but if there's 605 00:27:48.480 --> 00:27:50.400 areas of concern, then we're definitely looking at him. 606 00:27:50.640 --> 00:27:52.839 Yeah, he'll check it out for you. He's got to 607 00:27:52.920 --> 00:27:55.880 work for me. He's the good guy, Robert. On the 608 00:27:55.880 --> 00:27:59.319 transmission side, There's no doubt. I wouldn't bring it anywhere else. 609 00:27:59.400 --> 00:28:02.559 I mean, he's so to municipalities. They rebuild it there. 610 00:28:02.799 --> 00:28:05.880 Unlike most places. He can actually give you different options. 611 00:28:05.880 --> 00:28:07.440 I mean, if you're only going to keep the car 612 00:28:07.720 --> 00:28:09.880 for five or six thousand miles and you need a 613 00:28:09.960 --> 00:28:12.680 rebuild transmission, he's probably going to be able to save 614 00:28:12.720 --> 00:28:15.319 you money. So, I mean, it's just they're just great guys. 615 00:28:15.359 --> 00:28:19.240 I appreciate that. Jeff vic Kimmer Transmission three oh three 616 00:28:19.359 --> 00:28:22.160 six nine three fourteen hundred. We're going to take a break. 617 00:28:22.160 --> 00:28:25.000 Come back talk to Clint right after this. 618 00:28:30.279 --> 00:28:33.519 Go with a sure thing Denver's Best roofer Excel Roofing 619 00:28:33.640 --> 00:28:34.240 dot com. 620 00:28:34.279 --> 00:28:34.920 You don't pay a. 621 00:28:34.920 --> 00:28:41.720 Cent until you're contenth. 622 00:28:39.640 --> 00:28:42.839 Time for an insurance check up free no obligation comparison 623 00:28:42.960 --> 00:28:46.519 call Compass Insurance paying too much your coverage at dozens 624 00:28:46.559 --> 00:28:49.279 of insurance companies find out now three oh three, seven 625 00:28:49.279 --> 00:28:51.640 to seven to one help. You'll think you're his only 626 00:28:51.720 --> 00:28:54.200 customer when you choose Frank durand the real estate Man 627 00:28:54.240 --> 00:28:57.640 dot com to list your home with Remax Alliance three 628 00:28:57.720 --> 00:29:01.759 oh three nine two zero sixteen twenty two three. 629 00:29:01.799 --> 00:29:04.519 Three seven one three A two five five. We've been 630 00:29:04.559 --> 00:29:07.799 talking a lot about car problems Tomorrow's Car Friday. But 631 00:29:08.640 --> 00:29:12.839 Tom was talking about this product. This was the craziest thing. 632 00:29:12.960 --> 00:29:16.839 So years ago in the nineties, he had this guy 633 00:29:16.920 --> 00:29:18.680 he met when he was on I want to say 634 00:29:18.759 --> 00:29:21.599 Channel seven or four at that point, and they went 635 00:29:21.640 --> 00:29:24.640 out to a track and they drained all the oil 636 00:29:24.680 --> 00:29:26.839 out of this car. And I'm talking to Brad O'Brien 637 00:29:26.920 --> 00:29:30.680 by the way, Dmitry, Deputy Doc. My beautiful wife, Suzanne 638 00:29:30.759 --> 00:29:32.839 they're all here today, so we'd love to hear from you. 639 00:29:32.880 --> 00:29:35.599 But here's the deal. They drained the oil out, and 640 00:29:35.640 --> 00:29:38.119 he did this as a news story, and then they, 641 00:29:38.279 --> 00:29:40.400 you know, put the cap back on and they pour 642 00:29:41.079 --> 00:29:44.559 less than I'm trying to think how to explain this. 643 00:29:44.720 --> 00:29:47.119 Not maybe a half a court maybe even less than 644 00:29:47.160 --> 00:29:50.400 a half a court of this product in there. No, 645 00:29:50.559 --> 00:29:53.640 I'm sorry, I'm sorry. One I got this mixed up. 646 00:29:54.039 --> 00:29:56.279 They poured it in before they drained the oil, and 647 00:29:56.319 --> 00:29:58.839 they drove it around the track just to get everything 648 00:29:58.880 --> 00:30:01.920 mixed together for about ten to fifteen minutes, whatever that 649 00:30:02.000 --> 00:30:04.880 looks like. Then they drained all the oil and they 650 00:30:05.000 --> 00:30:08.640 ran that same car around the track for like an hour. 651 00:30:08.839 --> 00:30:11.440 Remember there's no oil in it, no oil in it. 652 00:30:11.720 --> 00:30:15.000 So what this product did? It created like these little 653 00:30:15.119 --> 00:30:19.200 beads picture like little beads of water, but they were 654 00:30:19.279 --> 00:30:21.680 oil and they would stay there. So if you did 655 00:30:21.720 --> 00:30:23.759 lose oil for I think it was up to an hour, 656 00:30:23.839 --> 00:30:27.759 it was really remarkable the car would keep going. Under 657 00:30:27.799 --> 00:30:31.039 normal circumstances, you drain all the oil out of your 658 00:30:31.079 --> 00:30:34.559 car and drive around the track. Once that thing is 659 00:30:34.599 --> 00:30:37.079 going to seize up and you are stuck like Chuck. 660 00:30:37.480 --> 00:30:40.279 But sure enough, man, this product was out there. And 661 00:30:40.319 --> 00:30:42.680 I think the guy's name was Peter. Peter I heard. 662 00:30:42.920 --> 00:30:45.200 I was out of town, I heard you guys talking 663 00:30:45.200 --> 00:30:50.279 about it. So then remarkably, I hear you guys talking 664 00:30:50.319 --> 00:30:53.799 about it, and we were basically cleaning out our house. 665 00:30:53.839 --> 00:30:55.720 We had this roll off come out. So I'm going 666 00:30:55.720 --> 00:30:58.240 through the garage and I run into a case of 667 00:30:58.279 --> 00:31:01.599 this stuff and it's so f funny because it's got 668 00:31:01.640 --> 00:31:06.440 the old troubleshooter dot com sticker, which has not been around. 669 00:31:06.599 --> 00:31:09.839 Everything got moved from Troubleshooter to referral list because that's 670 00:31:09.880 --> 00:31:13.359 what it is twenty five years ago, and this actually 671 00:31:13.440 --> 00:31:16.240 had it. But I almost went into business with that 672 00:31:16.279 --> 00:31:19.400 guy years ago, but I think he died. He actually 673 00:31:19.480 --> 00:31:22.519 made it right down off of Santa Fe. He had 674 00:31:22.559 --> 00:31:27.759 this big warehouse and he literally would order in whatever 675 00:31:28.039 --> 00:31:30.799 recipe it was, and then he would mix it there. 676 00:31:31.119 --> 00:31:34.119 And he had a bottling machine there that was pretty 677 00:31:34.119 --> 00:31:37.200 impressive for the nineties. You would fill up the tank 678 00:31:37.240 --> 00:31:39.839 with the good stuff, you'd mix it up, and then 679 00:31:40.000 --> 00:31:44.039 it would self bottle. It was really cool. I'll bring 680 00:31:44.079 --> 00:31:46.960 one in now. I'd be terrified to try it. I 681 00:31:47.039 --> 00:31:50.319 don't even think i'd put it in a car these days. 682 00:31:50.359 --> 00:31:52.039 I don't know if it would screw it up. 683 00:31:52.279 --> 00:31:54.200 Yeah, that's one of the questions I have for Kevin 684 00:31:54.240 --> 00:31:57.039 on card Day tomorrow, because I'm wondering how this kind 685 00:31:57.039 --> 00:32:00.240 of additive would affect the variable valve timing gear on 686 00:32:00.279 --> 00:32:02.880 the entire VVT I system that. 687 00:32:02.839 --> 00:32:05.359 Would avoid the warranty. I mean, just like that. 688 00:32:05.559 --> 00:32:07.960 And by the two inventors. I looked up the patent 689 00:32:08.240 --> 00:32:11.119 and the two inventors were named You probably remember these guys, 690 00:32:11.799 --> 00:32:14.920 Jack Jack Mac and Patrick Mack. 691 00:32:15.359 --> 00:32:18.519 Patrick Mack. I don't remember either of them. I remember 692 00:32:18.519 --> 00:32:21.680 a guy named Peter. He was definitely of Asian descent 693 00:32:22.240 --> 00:32:25.160 and he was a very smart guy. I don't know 694 00:32:25.200 --> 00:32:27.680 if he ended up buying it from those guys. But 695 00:32:27.799 --> 00:32:30.359 what was the product called? What does it say? I 696 00:32:31.319 --> 00:32:32.359 don't think you're you're looking. 697 00:32:32.440 --> 00:32:34.920 I'm looking at the patent and so I got the 698 00:32:34.960 --> 00:32:39.279 patent information and the attorney who filed that bought so Yeah, 699 00:32:39.279 --> 00:32:42.680 it could be. It was called CLM right, that's it. 700 00:32:43.079 --> 00:32:44.119 That's what's on that bottle. 701 00:32:44.200 --> 00:32:46.880 Yeah, And there were these little metallic components in this 702 00:32:47.000 --> 00:32:51.799 additive that provided a boundary film in between the metal 703 00:32:51.799 --> 00:32:53.160 components and agel that. 704 00:32:53.279 --> 00:32:55.799 Was for back then. I mean literally your oil could 705 00:32:55.880 --> 00:32:58.720 drain out. You're still driving this car for an hour? Hey, Clint, 706 00:32:59.039 --> 00:32:59.920 what's going on with you? 707 00:33:01.480 --> 00:33:07.160 Yeah? I bought a two thousand and six Ko Sorrento 708 00:33:07.440 --> 00:33:13.920 Kio Sorrento, and it was on his lot and he 709 00:33:14.039 --> 00:33:17.119 had to jump the thing to get it going, but 710 00:33:17.240 --> 00:33:19.279 he had put a battery in it that was barely 711 00:33:19.440 --> 00:33:24.359 holding a kind of charge, and uh, later on, so 712 00:33:24.480 --> 00:33:30.799 the check engine light wouldn't go off. And I've had 713 00:33:31.920 --> 00:33:35.359 nothing but troubles from the thing since then. I've spent 714 00:33:35.519 --> 00:33:39.200 five thousand dollars trying to get it. 715 00:33:38.240 --> 00:33:41.799 To five thousand. Like, wait, wait a second, I'm sorry, Clint. 716 00:33:41.839 --> 00:33:43.720 Let's let's kind of back up a little bit. When 717 00:33:43.759 --> 00:33:45.519 did the check engine light first come on? 718 00:33:46.880 --> 00:33:47.279 Uh? 719 00:33:48.240 --> 00:33:53.119 Probably about three days after the car was in my possession? 720 00:33:53.599 --> 00:33:56.119 So who'd you? How'd you get it? Was it passed 721 00:33:56.119 --> 00:33:57.720 down to you? Did you purchase it? 722 00:33:57.799 --> 00:34:01.400 What? I purchased it? Off with? Three D auto? 723 00:34:01.799 --> 00:34:03.960 Okay, so you bought you bought this and it looks 724 00:34:04.000 --> 00:34:06.839 like it's a two thousand and eight Sorrento at Kia Sorrento. 725 00:34:07.880 --> 00:34:08.239 Yeah. 726 00:34:08.280 --> 00:34:11.280 So three days afterwards? Was it driving okay? And the 727 00:34:11.360 --> 00:34:15.199 check engine like just came on? Yeah, I was ok 728 00:34:15.360 --> 00:34:18.199 And then what was the first diagnostic or the first 729 00:34:18.239 --> 00:34:21.199 trouble code that got pulled? I mean, did you bring 730 00:34:21.239 --> 00:34:23.880 it back to the dealer? How did you start down 731 00:34:23.920 --> 00:34:26.920 this road of spending five grand on this Oh wait Kia. 732 00:34:28.079 --> 00:34:35.480 Yeah, I took and took it to uh mechanic okay, 733 00:34:35.639 --> 00:34:41.559 And it was saying the crank shaft censor. 734 00:34:41.960 --> 00:34:44.039 Can you imagine buying a car and you hear the 735 00:34:44.079 --> 00:34:46.840 word crank shaft in the first three days. Hey, hold 736 00:34:46.880 --> 00:34:48.719 on a second, man, I promise I'll come back to 737 00:34:48.719 --> 00:34:51.679 your first after this break and hopefully we can help 738 00:34:51.719 --> 00:34:55.119 you out here. Clinton five thousand dollars. And my understanding 739 00:34:55.199 --> 00:34:56.800 is it sounds like you still. 740 00:34:56.679 --> 00:34:59.920 Go with a sure thing Denver's best roofer Excel Roofing. 741 00:35:00.639 --> 00:35:02.639 You don't pay a cent until you're content. 742 00:35:04.239 --> 00:35:08.480 Please time for an insurance check up free, no obligation 743 00:35:08.599 --> 00:35:12.480 comparison call Compass Insurance. Pay too much your coverage at 744 00:35:12.519 --> 00:35:15.280 dozens of insurance companies find out now three oh three 745 00:35:15.400 --> 00:35:16.239 seven seven to one. 746 00:35:16.320 --> 00:35:16.599 Help. 747 00:35:16.760 --> 00:35:19.400 You'll think you're his only customer when you choose Frank 748 00:35:19.480 --> 00:35:21.920 durand the real estate man dot com to list your 749 00:35:21.960 --> 00:35:25.119 home with Remax Alliance three oh three nine to zero 750 00:35:25.199 --> 00:35:26.199 sixteen twenty two. 751 00:35:32.400 --> 00:35:32.920 Ripped of. 752 00:35:34.679 --> 00:35:37.719 News, need advice, you don't have. 753 00:35:39.960 --> 00:35:44.960 Come running as fast as we can. Shooter's gonna help 754 00:35:45.199 --> 00:35:46.400 come man. 755 00:35:47.119 --> 00:35:52.920 This is the Troubleshooter Show. No Tom Martinez, welcome my friends. 756 00:35:52.599 --> 00:35:53.920 To d O show. 757 00:35:53.960 --> 00:35:54.280 But it's gay. 758 00:35:54.320 --> 00:35:57.599 We're here to solve problems, answer your questions, take complaints. 759 00:35:58.320 --> 00:36:00.079 That's what we do. My name is Mark made. If 760 00:36:00.119 --> 00:36:03.800 your mister Martine is out and about today doing what 761 00:36:03.880 --> 00:36:06.119 he does, and we're here to help you to the 762 00:36:06.159 --> 00:36:10.079 tune of over three hundred million dollars cash, merchandise exchange 763 00:36:10.079 --> 00:36:13.280 his refunds. I also got Brad O'Brien in studio, attorney 764 00:36:13.360 --> 00:36:17.960 at law, Deputy Dimitri, Deputy Doc Suzan. We got Kelly 765 00:36:18.159 --> 00:36:20.880 and Shannon on the other side of the glass. We're 766 00:36:20.880 --> 00:36:23.559 all sitting here chomping at the bit. Where did that 767 00:36:23.639 --> 00:36:26.360 come from? Does anybody know where that came from? Chomping 768 00:36:26.400 --> 00:36:28.159 at the bit? I've been saying that. 769 00:36:28.239 --> 00:36:31.159 I think that it's probably what a horse is anxious 770 00:36:31.199 --> 00:36:31.480 to go. 771 00:36:31.679 --> 00:36:35.000 It's literally chomping at the back. The one I remember 772 00:36:35.039 --> 00:36:39.039 with racehorses, is I have got to I'll say it nicely, 773 00:36:39.599 --> 00:36:42.840 p like a racehorse on lea six. I guess if 774 00:36:42.880 --> 00:36:45.400 you give that drug to a horse, or probably a 775 00:36:45.480 --> 00:36:48.760 human for that matter. So you basically just did the 776 00:36:48.800 --> 00:36:51.320 water goes through you extremely quick, right, Mark? 777 00:36:51.480 --> 00:36:55.000 Yes, The phrase originates from the behavior of horses, which, 778 00:36:55.119 --> 00:36:59.920 when restrained by a bit may champer two on it impatiently. 779 00:37:00.239 --> 00:37:03.480 I love it, I love it. Hey, Clint said, that's yet. 780 00:37:03.599 --> 00:37:05.760 So that's exactly what you said, Doc. So Clint, Oh, 781 00:37:05.800 --> 00:37:08.119 by the way, three oh three seven one three eight 782 00:37:08.159 --> 00:37:10.519 two five five three h three Martino, we want to 783 00:37:10.519 --> 00:37:13.119 hear from you right now. Three zero three seven one 784 00:37:13.159 --> 00:37:17.639 three a two five five give us something to go after, man. 785 00:37:18.440 --> 00:37:21.960 So Clint buys a two thousand and eight Kia Sorrento. 786 00:37:22.719 --> 00:37:25.599 Three days, goes by, check engine light comes on, Hey, 787 00:37:25.599 --> 00:37:28.119 brings it to a shop. And what did the shop say? 788 00:37:28.159 --> 00:37:31.480 At first, Clint? They said something about the camshaft or 789 00:37:31.519 --> 00:37:34.199 the check engine light said something about the camshaft. 790 00:37:34.280 --> 00:37:37.880 Right, yeah, the camshaft sensor needed replaced. 791 00:37:38.079 --> 00:37:41.119 So what did you do? How much was that camshaft censor? 792 00:37:42.000 --> 00:37:45.320 Oh, that was about a fifteen hundred dollars job right. 793 00:37:45.159 --> 00:37:49.519 There, So fifteen hundred that sounds outrageous for a censor, 794 00:37:50.239 --> 00:37:52.800 for a camshaft censor, it was fifty. Is that all 795 00:37:52.840 --> 00:37:54.360 you had done? 796 00:37:54.679 --> 00:37:57.639 No? No, I had the crank shaft since or's done also, 797 00:37:59.000 --> 00:38:03.880 and then I've also I had of course oil change 798 00:38:03.920 --> 00:38:09.199 and all that good stuff in a alignment and you know, 799 00:38:09.840 --> 00:38:10.800 just different stuff. 800 00:38:10.920 --> 00:38:13.960 Okay, so two sensors, the crank and the cam and 801 00:38:14.000 --> 00:38:16.840 then basically had an oil change. Here you're fifteen hundred 802 00:38:16.840 --> 00:38:19.000 bucks in. I assume when you picked it up the 803 00:38:19.079 --> 00:38:20.320 check engine light was. 804 00:38:20.519 --> 00:38:22.840 Off, that's correct. 805 00:38:22.960 --> 00:38:25.159 And then when did it come back on? Because I 806 00:38:25.559 --> 00:38:27.039 am looking at my crystal ball. 807 00:38:28.360 --> 00:38:31.280 A couple of days later, it came back on, same code, 808 00:38:31.400 --> 00:38:35.239 replaced the same code. So I took it to a 809 00:38:35.559 --> 00:38:40.199 dealership because the original mechanic said, hey, you should take 810 00:38:40.239 --> 00:38:40.840 it to a dealer. 811 00:38:41.079 --> 00:38:44.280 No, wait a minute, So they sold you fifteen hundred 812 00:38:44.280 --> 00:38:47.639 bucks worth of goods purely based on the check engine light. 813 00:38:47.679 --> 00:38:51.679 And by the way, that camshafter crank sensor, big deal, 814 00:38:51.719 --> 00:38:54.079 that's what set it off. It might have set it 815 00:38:54.119 --> 00:38:57.079 off because the damn camshaft was at a whack or 816 00:38:57.119 --> 00:38:59.840 the crank was in other words, it didn't mean this 817 00:39:00.000 --> 00:39:02.840 the sensor was bad. The sensor could have very well 818 00:39:03.119 --> 00:39:06.480 been doing its job saying hey, something's messed up. But 819 00:39:06.599 --> 00:39:09.400 these guys charge you fifteen hundred bucks for these two things. 820 00:39:09.440 --> 00:39:12.320 They did nothing. Did you have that conversation with the 821 00:39:12.360 --> 00:39:13.360 original people? 822 00:39:14.519 --> 00:39:14.760 Yeah? 823 00:39:15.119 --> 00:39:15.320 Yeah? 824 00:39:15.440 --> 00:39:16.440 And what did they say? 825 00:39:17.239 --> 00:39:21.199 And they said something about this particular type of Kia 826 00:39:21.239 --> 00:39:25.599 having problems with oil gumming up in the top end 827 00:39:25.639 --> 00:39:26.440 of the engine. 828 00:39:26.719 --> 00:39:28.920 You're kind of missing me, though, Clint. What I'm saying 829 00:39:29.039 --> 00:39:32.039 is they sold you two things saying it would fix it. 830 00:39:32.119 --> 00:39:34.400 Is that correct or not? Or did they say, hey, 831 00:39:34.599 --> 00:39:36.440 we just want to throw this at it and see 832 00:39:36.440 --> 00:39:37.039 what happens. 833 00:39:37.960 --> 00:39:40.559 Well, they said this should fix the problem. 834 00:39:40.320 --> 00:39:42.559 Okay, and it didn't fix it. So did you have 835 00:39:42.639 --> 00:39:46.119 that conversation with them? I just spent fifteen hundred bucks 836 00:39:46.119 --> 00:39:48.840 and I have the same damn problem. 837 00:39:49.960 --> 00:39:53.719 You know, I really did. A few days later, that's 838 00:39:53.840 --> 00:39:57.199 when he suggested I take it to a dealership. 839 00:39:57.239 --> 00:39:59.280 Okay, what Kia dealer did you take it to? 840 00:40:00.800 --> 00:40:00.920 Uh? 841 00:40:02.159 --> 00:40:05.320 Oh, the Kia up and longman out there. 842 00:40:05.119 --> 00:40:07.480 All right, So you took it to the Kia dealership. 843 00:40:07.639 --> 00:40:10.559 Of course, you told them what happened at the other place. 844 00:40:10.679 --> 00:40:12.280 And what did they sell you? 845 00:40:13.559 --> 00:40:19.119 Well, they took and messed with some wiring harnesses, tore 846 00:40:19.239 --> 00:40:23.199 down the top end of the engine, looked at the timing, 847 00:40:23.400 --> 00:40:28.920 said it wasn't really off that much to cause any problems. 848 00:40:30.000 --> 00:40:33.280 And they wanted last time I took it, tom, they 849 00:40:33.320 --> 00:40:37.239 wanted to take off the tablet converter and looked in 850 00:40:37.320 --> 00:40:38.760 there and see you they're pretty good. 851 00:40:38.880 --> 00:40:41.519 How much how many miles are on this Kia to 852 00:40:41.639 --> 00:40:42.480 two thousand and eight? 853 00:40:43.679 --> 00:40:44.199 Yeah? 854 00:40:44.360 --> 00:40:45.400 How many miles? Roughly? 855 00:40:47.199 --> 00:40:51.239 Well, let me look here, just roughly. I think it's 856 00:40:51.280 --> 00:40:53.480 seventy thousand miles. 857 00:40:52.599 --> 00:40:57.400 That's not you know what's amazing to me is he sorry? 858 00:40:57.840 --> 00:41:02.840 How many thirty six? First of all, I would never 859 00:41:02.920 --> 00:41:06.400 have bought it back then. Kia products sucked in two 860 00:41:06.480 --> 00:41:09.559 thousand and eight. I don't mind them now, But that's Sorrento. 861 00:41:09.639 --> 00:41:11.360 That thing had a lot of problems, just like you're 862 00:41:11.400 --> 00:41:14.239 finding out. But here's what I can't stand so far. 863 00:41:14.280 --> 00:41:16.599 And then we'll get into the dollars and cents. But 864 00:41:16.760 --> 00:41:19.440 my god, you had someone throw money at it and 865 00:41:19.440 --> 00:41:22.159 didn't fix it. You brought it to the dealer. It 866 00:41:22.280 --> 00:41:24.880 sounds like they have no idea what the hell they're doing? 867 00:41:24.880 --> 00:41:27.360 And I'll base that upon this. You just told me 868 00:41:27.400 --> 00:41:30.599 they were messing around with wiring harnesses. I assume that 869 00:41:30.639 --> 00:41:33.239 didn't fix it. Then they tore apart the top end 870 00:41:33.360 --> 00:41:35.360 or whatever you said they did to look down in 871 00:41:35.440 --> 00:41:37.920 it and said the timing was okay, So they probably 872 00:41:38.000 --> 00:41:40.519 pulled the timing cover. Then what did you say? The 873 00:41:40.559 --> 00:41:41.880 other thing they wanted. 874 00:41:41.559 --> 00:41:45.400 To do was, oh, I tear off the catalytic converter 875 00:41:45.480 --> 00:41:46.199 and looked in those. 876 00:41:46.360 --> 00:41:48.159 Then they want to check the cat to see if 877 00:41:48.159 --> 00:41:51.000 that's the problem. So did they check the cat? What 878 00:41:51.079 --> 00:41:53.960 did they come up with after looking at everything but 879 00:41:54.079 --> 00:41:54.960 the tire pressure? 880 00:41:55.840 --> 00:42:00.280 I haven't had it back for them with the look 881 00:42:00.280 --> 00:42:01.159 at the catalytic com. 882 00:42:01.440 --> 00:42:02.519 And how long has it been? 883 00:42:05.119 --> 00:42:09.159 We bought it about three months ago altogether, So how. 884 00:42:09.039 --> 00:42:10.320 Long has it been sitting there? 885 00:42:11.719 --> 00:42:14.559 Oh no, it wasn't sitting at the dealership. I had 886 00:42:14.559 --> 00:42:19.159 to take it. It was my best vehicle that goes 887 00:42:19.159 --> 00:42:20.840 down the road halfway decent. 888 00:42:21.199 --> 00:42:23.440 No, okay, so it's not there now you have it 889 00:42:23.519 --> 00:42:27.079 back yeh yeah, and the check engine light is still 890 00:42:27.159 --> 00:42:32.119 on and it still drives, okay, right, said why do 891 00:42:32.239 --> 00:42:35.400 we Okay? Let's get Kevin. Hey, Kelly, get on the 892 00:42:35.440 --> 00:42:37.599 air real quick. I know you tried to reach out 893 00:42:37.639 --> 00:42:40.239 to Kevin before. Is he gone? What's going on with him? 894 00:42:40.440 --> 00:42:43.079 He wasn't available earlier, but I think he might be 895 00:42:43.119 --> 00:42:43.519 a job. 896 00:42:43.599 --> 00:42:45.599 See if he can come on about this. If not, 897 00:42:45.679 --> 00:42:49.599 we'll get Jeff back on. But I because Kevin bought 898 00:42:49.800 --> 00:42:52.960 Lakewood Electric and these guys deal with everything, I'd like 899 00:42:53.039 --> 00:42:55.480 to talk to him. Clint. How much did you end 900 00:42:55.559 --> 00:42:56.960 up paying that dealership? 901 00:42:58.480 --> 00:43:01.519 We all together, I've spent five thousand on the whole thing. 902 00:43:01.880 --> 00:43:04.800 Okay, well, I understand the first fifteen hundred. How much 903 00:43:04.840 --> 00:43:09.000 of you spend at the dealership? To kiya do another another? 904 00:43:10.159 --> 00:43:12.199 I bet there's a third party? Go ahead? 905 00:43:12.199 --> 00:43:12.840 Almost third? 906 00:43:13.159 --> 00:43:13.800 Three grand? 907 00:43:14.119 --> 00:43:16.320 Three grand? So was that it is that the total? 908 00:43:16.400 --> 00:43:17.960 Or did you bring it to another shop? 909 00:43:18.880 --> 00:43:18.960 No? 910 00:43:19.079 --> 00:43:20.960 I didn't bring it to any other Well, so take 911 00:43:21.000 --> 00:43:23.239 it to another shop. But that guy said, hey, I 912 00:43:23.239 --> 00:43:24.679 wouldn't put any more money in it. 913 00:43:24.760 --> 00:43:26.400 Yeah, that's kind of where I was going. But I 914 00:43:26.400 --> 00:43:28.400 wanted to ask Kevin and get his opinion. But let 915 00:43:28.440 --> 00:43:31.199 me ask you this, what did they say after thirty 916 00:43:31.239 --> 00:43:34.920 five hundred dollars that you still have the exact same problem. 917 00:43:34.960 --> 00:43:37.679 What the hell did the dealership say. Did they send 918 00:43:37.719 --> 00:43:40.320 you down the road or what did they say? 919 00:43:41.360 --> 00:43:44.440 They said, well, let's we're not going to charge you 920 00:43:44.519 --> 00:43:47.320 pretty more diagnostics, but we want to look at the 921 00:43:47.360 --> 00:43:50.039 catalytic commerder. It's like, what in the world does that 922 00:43:50.239 --> 00:43:51.880 have to do with censors? 923 00:43:52.000 --> 00:43:54.360 Well, if it's plugged up, if it's plugged up, and 924 00:43:54.400 --> 00:43:56.679 we'll ask Kevin this, it can create different things. But 925 00:43:57.079 --> 00:44:00.760 so really, the only thing they charged you for was diagnostics, 926 00:44:01.079 --> 00:44:04.400 and they simply they simply had no fix. 927 00:44:05.719 --> 00:44:08.840 Ray. Well, yeah, they tried this and that. And the 928 00:44:08.880 --> 00:44:09.960 third thing, I. 929 00:44:09.920 --> 00:44:15.000 Am so sick and tired, especially dealerships. First of all, 930 00:44:15.039 --> 00:44:17.480 you pay out the ass. Let's just say what it is. 931 00:44:17.559 --> 00:44:20.559 You know what some of these places have two three, 932 00:44:20.760 --> 00:44:24.360 four hundred dollars an hour. Book great, think of that. 933 00:44:24.519 --> 00:44:28.079 It's like it's like an attorney. I mean really, And 934 00:44:28.159 --> 00:44:31.480 here's the problem. The people that are doing it a 935 00:44:31.519 --> 00:44:34.599 lot of times know nothing. You're talking about a kid 936 00:44:34.840 --> 00:44:38.000 that basically got some kind of I don't even know 937 00:44:38.039 --> 00:44:40.079 what he did. He went to votech he didn't work 938 00:44:40.119 --> 00:44:42.559 for the dealership. I mean, I'm not saying there's not 939 00:44:42.639 --> 00:44:46.440 great technicians. They're great ones. But someone that spends thirty 940 00:44:46.519 --> 00:44:50.360 five hundred dollars of this poor guy's money and he's 941 00:44:50.400 --> 00:44:54.199 got no answers, no fixes, and really no parts either, right, 942 00:44:54.360 --> 00:44:56.360 I mean that was all labor, Clint. 943 00:44:57.079 --> 00:44:59.400 No, we're no labor. They're the ones that did the 944 00:44:59.480 --> 00:45:05.119 crank show censor. They're the ones that they did that wiring, 945 00:45:05.239 --> 00:45:06.840 harness and all kinds of mine. 946 00:45:07.000 --> 00:45:10.119 None of it did anything right. You know what? What 947 00:45:10.199 --> 00:45:12.639 a piece of crap that dealership is. What is the 948 00:45:12.719 --> 00:45:14.719 name of that one? I'd love to get him on 949 00:45:14.800 --> 00:45:19.239 to understand how they justify charging this guy thirty five 950 00:45:19.320 --> 00:45:22.440 hundred bucks and literally he got nothing, He got nothing, 951 00:45:22.639 --> 00:45:25.559 he got nothing of value, he got nothing. His car 952 00:45:25.679 --> 00:45:26.960 does the exact same thing. 953 00:45:27.960 --> 00:45:31.960 So, Clint, is it my understanding then that after the 954 00:45:32.039 --> 00:45:36.440 dealership did all this work, they acknowledge that problems still 955 00:45:36.480 --> 00:45:39.360 exist with your Kia, but they don't know what the 956 00:45:39.440 --> 00:45:41.840 problems are or how to fix them. Is that kind 957 00:45:41.840 --> 00:45:43.000 of what this spoils down to? 958 00:45:43.960 --> 00:45:44.199 Yeah? 959 00:45:44.239 --> 00:45:47.000 Exactly, All right, hold on, we got to take this break. 960 00:45:47.039 --> 00:45:49.360 We're gonna come back and we're gonna get Kevin up 961 00:45:49.360 --> 00:45:51.559 to That was a great question to meet you and 962 00:45:51.599 --> 00:45:53.880 we'll let you finish that answer, Clint, but I got 963 00:45:53.880 --> 00:45:57.360 to stay on track. I start getting worked up because 964 00:45:57.599 --> 00:46:00.039 we just dealt with one I think it was a 965 00:46:00.039 --> 00:46:02.239 another Kia dealer. I think it was a rap A 966 00:46:02.280 --> 00:46:05.760 Ho Kia and I went down there personally. They spent 967 00:46:06.239 --> 00:46:09.480 this guy's money like it was nothing. And this guy 968 00:46:09.639 --> 00:46:12.199 was a hard work and stiff man. I mean he 969 00:46:12.320 --> 00:46:15.079 was a truck driver, works his ass off for his money, 970 00:46:15.360 --> 00:46:18.079 older guy, and they were sticking it to him. They 971 00:46:18.119 --> 00:46:20.920 were just throwing stuff at this vehicle and no one 972 00:46:20.960 --> 00:46:23.599 could figure it out. Finally, after they spend four or 973 00:46:23.599 --> 00:46:27.119 five thousand dollars of his money down there, they had 974 00:46:27.159 --> 00:46:30.679 to call in. Kia sent someone out and Kiya figured 975 00:46:30.719 --> 00:46:34.239 out what the problem was. Like that, so whoever was 976 00:46:34.280 --> 00:46:37.480 working on his car at a Rapo Kia sucked And 977 00:46:37.559 --> 00:46:41.199 I'm telling you these technicians now know nothing. And we're 978 00:46:41.199 --> 00:46:43.800 going to talk about that and a lot more after this. 979 00:46:49.280 --> 00:46:52.519 Go with a sure thing Denver's Best Roofer Excel Roofing 980 00:46:52.639 --> 00:46:53.199 dot com. 981 00:46:53.239 --> 00:46:55.280 You don't pay a cent until you're content. 982 00:46:58.639 --> 00:47:01.840 Time for an insurance check up free no obligation comparison 983 00:47:01.960 --> 00:47:05.519 call Compass Insurance paying too much your coverage at dozens 984 00:47:05.559 --> 00:47:08.280 of insurance companies. Find out now three oh three, seven 985 00:47:08.280 --> 00:47:10.639 to seven to one help. You'll think you're his only 986 00:47:10.719 --> 00:47:13.199 customer when you choose Frank durand the real estate man 987 00:47:13.239 --> 00:47:16.639 dot com to list your home with Remax Alliance three 988 00:47:16.719 --> 00:47:20.519 oh three nine two zero sixteen twenty two. 989 00:47:22.360 --> 00:47:24.920 All right, three oh three seven one three eight two 990 00:47:25.119 --> 00:47:27.840 five five three oh three Martino. By the way, this 991 00:47:28.119 --> 00:47:32.840 hour brought to you by Pauldwatermanwaterpros dot net. He's got 992 00:47:32.920 --> 00:47:34.840 the best systems out there for a heck of a 993 00:47:34.840 --> 00:47:35.679 lot less money. 994 00:47:35.840 --> 00:47:36.199 In facts. 995 00:47:36.239 --> 00:47:38.880 Susan and I had ours put in what has it been, babe? 996 00:47:38.920 --> 00:47:40.679 It's been over a year now love it? 997 00:47:40.880 --> 00:47:44.599 Zero maintenance You basically add salt like maybe every six months. 998 00:47:44.599 --> 00:47:48.440 I was shocked. There's no maintenance really whatsoever. And Paul's 999 00:47:48.440 --> 00:47:51.880 an actual uh you know, master plumber and his people 1000 00:47:51.920 --> 00:47:55.719 are great in the system. We saved at least at 1001 00:47:55.760 --> 00:47:58.559 least one hundred percent. In fact, we paid I think 1002 00:47:58.639 --> 00:48:02.079 like thirty eight hundred bucks for this whole house system, 1003 00:48:02.480 --> 00:48:06.800 and I think the competition was over nine thousand. It 1004 00:48:06.840 --> 00:48:08.800 wasn't even close. We got three or four bids like 1005 00:48:08.840 --> 00:48:11.199 we always do. But if you need anything with water. 1006 00:48:11.280 --> 00:48:13.599 Point of views, They've got a new system that does 1007 00:48:13.639 --> 00:48:16.800 the water softening. On top of the water softening, it 1008 00:48:16.800 --> 00:48:19.920 gets rid of forever chemicals in your entire house, all 1009 00:48:19.960 --> 00:48:22.719 that plastic and he's going to throw in a point 1010 00:48:22.719 --> 00:48:27.039 of use reverse osmosis right there at your kitchen. Sick. 1011 00:48:27.400 --> 00:48:31.440 All that for under four thousand dollars. Competitions over twelve. 1012 00:48:31.840 --> 00:48:33.840 Check them out a waterpros dot net. You got to 1013 00:48:33.880 --> 00:48:38.199 mention the Troubleshooter show. All right, so we're talking to Clinton. 1014 00:48:38.239 --> 00:48:41.360 We have an expert now, Kevin Cokin shared an auto tech. 1015 00:48:41.400 --> 00:48:43.039 Hey Kevin, what's shaking bacon? 1016 00:48:43.480 --> 00:48:44.239 What's going on? 1017 00:48:44.480 --> 00:48:44.719 Hey? 1018 00:48:44.760 --> 00:48:44.960 Man? 1019 00:48:45.119 --> 00:48:47.239 Look forward to Well, actually I'm not going to see 1020 00:48:47.280 --> 00:48:50.360 you tomorrow. We're Susan and I are running out of town. 1021 00:48:50.400 --> 00:48:52.159 But you guys are gonna have a full house here. 1022 00:48:53.320 --> 00:48:54.800 You guys are gonna have a good time. But listen, 1023 00:48:54.880 --> 00:48:57.760 this one's curious. So first of all, I'm really upset 1024 00:48:57.800 --> 00:49:02.079 with this Kia dealer. But yeah, so he buys an 1025 00:49:02.519 --> 00:49:05.760 eight Kia and would you agree with me? In o 1026 00:49:05.880 --> 00:49:09.639 waight Sorrento or pretty much anything Kia made in the 1027 00:49:09.800 --> 00:49:12.280 in the early two thousands is junk or do you 1028 00:49:12.320 --> 00:49:13.039 not agree with that? 1029 00:49:13.920 --> 00:49:16.599 Yeah, depending on miles and everything else, they're using pretty 1030 00:49:16.599 --> 00:49:17.880 war out. By the time you get. 1031 00:49:17.760 --> 00:49:19.480 Him, they're beat the hell. He had one hundred and 1032 00:49:19.559 --> 00:49:22.840 thirty one hundred and thirty six thousand, so he buys it. 1033 00:49:23.239 --> 00:49:26.320 Three days later, check engine light comes on, he takes 1034 00:49:26.400 --> 00:49:28.480 it to a shop. Hey, let me ask him. Let 1035 00:49:28.519 --> 00:49:30.639 me lock you in. Hey, what was the name of 1036 00:49:30.639 --> 00:49:32.519 that first shop you took it to? Clint? 1037 00:49:33.800 --> 00:49:36.079 Oh, it was a big old tire. 1038 00:49:36.440 --> 00:49:39.000 So well, hold on here. I'm a little confused on 1039 00:49:39.079 --> 00:49:41.960 the sensors because you told me the dealership did the 1040 00:49:42.039 --> 00:49:43.800 camshaft and the crank sensors. 1041 00:49:44.119 --> 00:49:47.159 The independent did the two censors, is that correct for? 1042 00:49:47.400 --> 00:49:50.199 And plus some miscellaneous stuff for fifteen hundred. Then they 1043 00:49:50.199 --> 00:49:52.159 couldn't figure out what they're going on a lot. 1044 00:49:52.280 --> 00:49:54.559 I think he changed the story though. Oh that's what 1045 00:49:54.639 --> 00:49:55.119 I know. 1046 00:49:55.639 --> 00:50:00.639 No, No, the first one did the alignment and the 1047 00:50:00.719 --> 00:50:05.840 can shaft sensor. Okay, damn oil, change that whole thing. 1048 00:50:05.960 --> 00:50:09.039 They thought the check engine light. Hold on, they thought 1049 00:50:09.039 --> 00:50:11.800 the check engine light would be solved by the crank 1050 00:50:11.840 --> 00:50:16.599 shaft sensor. Sure, yeah, okay, then then you know what 1051 00:50:16.760 --> 00:50:20.199 I'm not gonna Okay, just forget about the first guy said, 1052 00:50:20.400 --> 00:50:23.599 but he drops fifteen hundred bucks there leaves with the 1053 00:50:23.679 --> 00:50:26.599 same problem. The check engine light comes back on. Kevin 1054 00:50:26.719 --> 00:50:28.480 a couple of days later. I'm not going to get 1055 00:50:28.480 --> 00:50:31.239 into the alignment and the other stuff. Whatever he paid 1056 00:50:31.280 --> 00:50:33.880 for that, he got it, that's good. But he did pay. 1057 00:50:34.119 --> 00:50:38.159 How much was the camshaft sensor just on there? The 1058 00:50:38.159 --> 00:50:39.119 camshaft sensor? 1059 00:50:39.199 --> 00:50:47.639 Oh well, the camshaft censor and diagnostic was another I 1060 00:50:47.679 --> 00:50:49.480 think it was seventeen dollars. 1061 00:50:49.679 --> 00:50:52.280 Now wait a second, wait, wait, wait, Clint, hold on, 1062 00:50:52.559 --> 00:50:55.280 this is where I'm getting the first shot. Did the 1063 00:50:55.360 --> 00:50:57.159 cam or the crank. 1064 00:50:58.440 --> 00:51:02.000 The camscheff? I'm sorry? 1065 00:51:02.119 --> 00:51:03.760 And how much was that one? 1066 00:51:05.159 --> 00:51:08.159 That all was fifteen hundred dollars with all of that, I. 1067 00:51:08.159 --> 00:51:10.840 Know that, but just the camshaft, how much was it? 1068 00:51:10.880 --> 00:51:11.239 Do you know? 1069 00:51:11.519 --> 00:51:13.480 Geez, I don't know how much that was. I don't 1070 00:51:13.519 --> 00:51:14.079 have the papoence. 1071 00:51:14.119 --> 00:51:16.480 Okay, then we're just gonna move on. So then he 1072 00:51:16.519 --> 00:51:19.119 brings it over to the dealer because actually Kevin, he 1073 00:51:19.199 --> 00:51:22.239 brings it back to that place because the check engine 1074 00:51:22.360 --> 00:51:24.199 like comes back on, and they're like, well, I don't 1075 00:51:24.199 --> 00:51:26.239 know what to tell you, you know, that's it. They 1076 00:51:26.239 --> 00:51:28.519 don't give him a refund, they don't offer him anything 1077 00:51:28.599 --> 00:51:31.320 besides this, you should go to the dealer. So then 1078 00:51:31.360 --> 00:51:34.360 he goes to the dealer and the keya dealer basically 1079 00:51:34.480 --> 00:51:40.719 tells him this, you need a crank shaft sensor. Correct, Clint. Yeah, 1080 00:51:40.760 --> 00:51:43.760 So they do a crank shaft sensor. They mess with 1081 00:51:43.800 --> 00:51:46.320 the wiring harness. I have no idea why they did that. 1082 00:51:46.800 --> 00:51:49.440 And then they also wanted to pull the cat converter, 1083 00:51:50.000 --> 00:51:53.320 and they charge him thirty five hundred, and he is 1084 00:51:53.400 --> 00:51:56.400 in the exact same boat he was in at the 1085 00:51:56.519 --> 00:51:59.159 very beginning. In other words, he's driving around in the 1086 00:51:59.199 --> 00:52:01.800 car with the check engine light on, and now he's 1087 00:52:01.840 --> 00:52:05.559 five thousand into it and still has the exact same 1088 00:52:05.840 --> 00:52:07.000 freaking problem. 1089 00:52:07.800 --> 00:52:08.360 Wow. 1090 00:52:08.960 --> 00:52:11.039 So what do you make of all this? At this point? 1091 00:52:11.079 --> 00:52:13.719 I tell them, and I think I'd like to hear 1092 00:52:13.800 --> 00:52:17.320 your honest opinion. I tell them, if the car's driving, okay, 1093 00:52:17.599 --> 00:52:19.679 I wouldn't put another nickel into it. 1094 00:52:21.199 --> 00:52:24.280 No, I'd be tempted not to. But I mean, I 1095 00:52:24.320 --> 00:52:26.519 can't see why they would put a harness on there 1096 00:52:26.559 --> 00:52:28.000 if they didn't verify the issue. 1097 00:52:28.119 --> 00:52:30.119 I'm not even saying they put a harness. Do you 1098 00:52:30.199 --> 00:52:33.159 know if they actually replaced the harness, Clint, or did 1099 00:52:33.199 --> 00:52:35.440 they just mess with the harness? 1100 00:52:35.960 --> 00:52:36.000 No? 1101 00:52:36.360 --> 00:52:40.320 They there was a harness that was spliced in, so 1102 00:52:40.440 --> 00:52:42.800 they thought there might be some kind of problem there. 1103 00:52:43.039 --> 00:52:44.480 But that didn't fix it at all. 1104 00:52:45.519 --> 00:52:46.320 No, it didn't. 1105 00:52:46.400 --> 00:52:48.360 Hey, Kevin, what would you do when you buy a 1106 00:52:48.400 --> 00:52:49.440 harness from a dealer? 1107 00:52:49.559 --> 00:52:50.159 You own it? 1108 00:52:50.280 --> 00:52:50.519 Right? 1109 00:52:51.519 --> 00:52:51.679 Well? 1110 00:52:51.800 --> 00:52:54.079 Yeah, but before you go that far, you make your 1111 00:52:54.079 --> 00:52:59.039 own jumpers and you basically temporarily replace the harness. You know, 1112 00:52:59.159 --> 00:53:01.199 say you've got five feet of harness, I got you 1113 00:53:01.199 --> 00:53:02.559 going one end to the other, and you put a 1114 00:53:02.639 --> 00:53:05.800 jumper between the two. If your problem's gone, then you 1115 00:53:05.880 --> 00:53:06.679 replace the harness. 1116 00:53:06.760 --> 00:53:09.559 Then then you sell the customer the harness. 1117 00:53:09.880 --> 00:53:12.639 Yeah, and then you guarantee it that I do the harness, 1118 00:53:12.679 --> 00:53:14.480 your life's gonna go off. You don't just throw a 1119 00:53:14.519 --> 00:53:17.400 harness at it for thirty five hundred instead. Gosh, I 1120 00:53:17.400 --> 00:53:18.039 hope that works. 1121 00:53:18.119 --> 00:53:20.239 So Clint, how much did they charge you for the 1122 00:53:20.239 --> 00:53:22.000 harness part that didn't do anything? 1123 00:53:23.000 --> 00:53:28.079 Oh, I'm not sure it was. It was about uh six, 1124 00:53:28.599 --> 00:53:30.400 I believe six hundred or something. 1125 00:53:30.519 --> 00:53:32.920 And then when it didn't fix it, did what did 1126 00:53:32.960 --> 00:53:34.239 they say? Whoops? 1127 00:53:35.760 --> 00:53:39.599 Well, they said, well, we're not gonna charge you for 1128 00:53:39.679 --> 00:53:43.519 any more diagnostics, and we're gonna keep digging at this. 1129 00:53:44.559 --> 00:53:46.800 But you know, like I said, they were going into 1130 00:53:46.840 --> 00:53:53.199 the catalytic converter. Meanwhile, I've taken it to another chat 1131 00:53:53.239 --> 00:53:56.280 that really my brother in law. 1132 00:53:56.480 --> 00:53:58.800 And what they say, what they say. 1133 00:53:59.159 --> 00:54:01.559 They said, I wouldn't yeah, except. 1134 00:54:01.239 --> 00:54:03.760 That's that's what I said, and I agree with that 1135 00:54:03.920 --> 00:54:06.159 at this point. What I'd like to do, though, is 1136 00:54:06.199 --> 00:54:08.119 try to get you some of that damn money back 1137 00:54:08.199 --> 00:54:10.880 from the dealer. What the hell's the name of this dealer? 1138 00:54:11.800 --> 00:54:15.639 Well that was Lunglan Fowler. 1139 00:54:15.800 --> 00:54:19.119 Why is that so familiar? Looked that up? Looked at 1140 00:54:19.199 --> 00:54:23.199 up in our database, Susanne. I don't think Fowler. There's 1141 00:54:23.239 --> 00:54:25.480 something about that name, and I don't know if it's 1142 00:54:25.519 --> 00:54:28.800 a good bell or a bad bell, but we're gonna 1143 00:54:28.800 --> 00:54:31.880 find out what it is, and let's try to get 1144 00:54:31.920 --> 00:54:37.599 them on. Kelly. When you put whoever's on right now? Uh, basically, Clint, 1145 00:54:37.679 --> 00:54:39.599 do you have who you dealt with down there, like 1146 00:54:39.679 --> 00:54:44.360 the service manager or the service writer it was, there. 1147 00:54:44.239 --> 00:54:47.400 Wasn't one in there that's in the service area. 1148 00:54:48.320 --> 00:54:50.320 Well, what we're not going to call up and go, Hey, 1149 00:54:50.360 --> 00:54:52.239 there's a woman there. Can we talk to her? I mean, 1150 00:54:52.280 --> 00:54:52.960 do you have a name? 1151 00:54:54.440 --> 00:54:55.079 What is it? 1152 00:54:57.239 --> 00:55:01.639 I'm sorry, Clint one more time. I think Christine, Christine 1153 00:55:01.800 --> 00:55:03.719 got I would have been so furious. Let me ask 1154 00:55:03.760 --> 00:55:07.239 everybody at table. Brad O'Brien. You're an attorney, and I 1155 00:55:07.280 --> 00:55:09.440 want you to kind of use your legal mind plus 1156 00:55:09.480 --> 00:55:10.760 your rational mind. 1157 00:55:12.159 --> 00:55:12.400 Yeah? 1158 00:55:12.639 --> 00:55:13.480 Are those different? 1159 00:55:13.559 --> 00:55:13.800 Mark? 1160 00:55:13.920 --> 00:55:14.159 Yeah? 1161 00:55:14.400 --> 00:55:16.079 Okay, legal mind, rational mind. 1162 00:55:16.159 --> 00:55:19.960 I think an attorney's mind is different than a rational mind. Yes, 1163 00:55:20.039 --> 00:55:23.599 I do. Actually, so you drop your car off there? 1164 00:55:23.960 --> 00:55:26.199 What would you do in this, poor guys circumstance? You 1165 00:55:26.280 --> 00:55:29.079 drop it off for a problem the check engine lights on? 1166 00:55:29.440 --> 00:55:32.360 Cars driving fine, but check engine lights on. You spend 1167 00:55:32.400 --> 00:55:35.000 thirty five hundred dollars, They throw parts and labor at 1168 00:55:35.039 --> 00:55:38.199 it and nothing fixes it. You have the same exact problem, 1169 00:55:38.320 --> 00:55:40.880 but you're out thirty five hundred same exact problem. 1170 00:55:41.559 --> 00:55:42.400 What would you do? 1171 00:55:42.519 --> 00:55:42.960 Honestly? 1172 00:55:43.039 --> 00:55:44.880 Take us somewhere else and get a second opinion, But. 1173 00:55:44.880 --> 00:55:47.280 You wouldn't try to go after your thirty five hundred bucks. 1174 00:55:48.519 --> 00:55:51.800 Well, it's the question, is is it reasonable under the circumstances? 1175 00:55:51.920 --> 00:55:52.159 I don't. 1176 00:55:52.199 --> 00:55:54.719 When you finally find out the answer, you'll know how difficult. 1177 00:55:54.800 --> 00:55:56.480 Was it was it He's a fine, they just missed it, 1178 00:55:56.559 --> 00:55:57.639 or was it super hard to find? 1179 00:55:57.719 --> 00:56:00.280 You know what, that's a hell of a good insight, Derek, Kevin, 1180 00:56:00.320 --> 00:56:03.559 would you what would you charge to figure out what's 1181 00:56:03.639 --> 00:56:08.760 actually going on? Because Brad actually makes a good point. 1182 00:56:08.920 --> 00:56:12.280 Is it possible that you would have no? I mean, Kevin, 1183 00:56:12.320 --> 00:56:14.320 you already said you wouldn't have done this. You would 1184 00:56:14.360 --> 00:56:17.800 have basically created a wiring harness, for example, to make 1185 00:56:17.840 --> 00:56:20.440 sure that wasn't the problem. That's just how you did it. 1186 00:56:20.679 --> 00:56:23.280 What they did is ordered one replaced it, and it 1187 00:56:23.320 --> 00:56:26.239 didn't fix anything. They didn't even diagnose it. They just 1188 00:56:26.880 --> 00:56:28.360 threw money at it, basically. 1189 00:56:28.679 --> 00:56:31.000 Yeah, exactly, So that sucks. 1190 00:56:31.119 --> 00:56:34.199 I mean, that really does suck. But how much for 1191 00:56:34.320 --> 00:56:36.079 you to look at it and figure it out? I 1192 00:56:36.159 --> 00:56:38.960 know it's an electrical possible. I don't know what the 1193 00:56:39.000 --> 00:56:40.320 hell the problem is actually. 1194 00:56:40.039 --> 00:56:43.159 Yeah, but it's probably you know, between three and five. 1195 00:56:43.039 --> 00:56:46.679 Hundred to diagnose it. God, I don't know if i'd 1196 00:56:46.679 --> 00:56:49.559 throw any more money at it. A two thousand and 1197 00:56:49.599 --> 00:56:52.280 eight Kia with one hundred and thirty six thousand miles, 1198 00:56:53.039 --> 00:56:54.960 I don't think i'd throw any more money at it. 1199 00:56:55.000 --> 00:56:57.920 I mean Kevin trouble driving it. 1200 00:56:58.119 --> 00:56:59.880 Well, that's where I go back to. But if it 1201 00:56:59.920 --> 00:57:03.320 is the cat that could eventually get really plugged up, 1202 00:57:03.480 --> 00:57:06.760 couldn't the cat actually cause that check engine light that 1203 00:57:06.840 --> 00:57:08.719 would have a crank shaft or camshaft. 1204 00:57:09.400 --> 00:57:11.079 That's a reach, that's a real reach. 1205 00:57:11.199 --> 00:57:14.039 So you're thinking that's not even possible. Well, you know 1206 00:57:14.119 --> 00:57:14.400 what I. 1207 00:57:14.360 --> 00:57:17.519 Mean, not with driveability. I mean, if you're losing cat, 1208 00:57:17.559 --> 00:57:20.000 you're losing power, you're losing other stuff. So he's not 1209 00:57:20.039 --> 00:57:22.880 having driveability issues. I would not look at the cat 1210 00:57:22.920 --> 00:57:23.159 at all. 1211 00:57:23.239 --> 00:57:25.079 Yeah, they were saying, hey, we're going to start, I 1212 00:57:25.079 --> 00:57:27.519 swear to god, I think they're just you know, throwing 1213 00:57:27.559 --> 00:57:30.400 a dart into a manual and looking at whatever it 1214 00:57:30.480 --> 00:57:30.960 lands on. 1215 00:57:31.800 --> 00:57:33.719 Yeah, and we see way too much of that here. 1216 00:57:34.199 --> 00:57:37.480 It's crazy, man. That's why these guys electrical problems. Well, 1217 00:57:37.480 --> 00:57:40.400 everybody out there listening's heard this. Hey, Kelly, I'm going 1218 00:57:40.480 --> 00:57:43.239 to put Clint on hold, and here's what I'd like 1219 00:57:43.320 --> 00:57:46.559 to do. I'd like to call over to Fowler get 1220 00:57:46.559 --> 00:57:49.440 a copy of his invoice sent to me. I mean, Dmitri, 1221 00:57:49.559 --> 00:57:50.239 what would you do? 1222 00:57:50.960 --> 00:57:52.960 Well, you know, let me back up just one moment 1223 00:57:53.039 --> 00:57:56.920 before we before we make a you know, we accused 1224 00:57:56.920 --> 00:57:59.920 follower of throwing the firing the parts cannon at this car. 1225 00:58:00.639 --> 00:58:04.639 This car, I predict has page after page of problems. Maybe, 1226 00:58:04.719 --> 00:58:08.559 And it sounds like I heard Clint say that that 1227 00:58:08.719 --> 00:58:11.840 part of the wiring harness was replaced because it had 1228 00:58:11.880 --> 00:58:14.239 been altered by a previous owner or something. 1229 00:58:14.280 --> 00:58:15.960 They spliced in something. 1230 00:58:16.000 --> 00:58:17.239 Now, something was spliced in. 1231 00:58:17.440 --> 00:58:20.039 But generally, if you ever wrote it, for example, get 1232 00:58:20.039 --> 00:58:21.840 in there and shoot through a wire, You're not going 1233 00:58:21.880 --> 00:58:25.239 to buy a new harness. You're gonna simply repair that, right, Kevin. 1234 00:58:25.760 --> 00:58:28.400 Well, we do. But the dealer doesn't repair harnesses, they 1235 00:58:28.440 --> 00:58:29.079 replace her. 1236 00:58:29.119 --> 00:58:31.760 Well okay, I mean, but when they do replace them 1237 00:58:31.760 --> 00:58:35.079 and sell you one, I mean really, Dimitri, I don't 1238 00:58:35.079 --> 00:58:36.960 even know where you're going on this. Just on the 1239 00:58:37.000 --> 00:58:40.320 wiring harness. They told him it needed one, according to Clint. 1240 00:58:40.440 --> 00:58:46.320 Let's let's verify Clint. They said you needed a wiring harness, right, yeah, yeah, okay, 1241 00:58:46.320 --> 00:58:47.239 that's all I wanted to hear. 1242 00:58:47.360 --> 00:58:50.440 I think the context of that sentence is this, Hey, 1243 00:58:50.480 --> 00:58:52.920 among all these other problems, you should also get this 1244 00:58:53.039 --> 00:58:57.039 wiring harness replaced. They probably found many pages of problems 1245 00:58:57.079 --> 00:58:57.760 with this car. 1246 00:58:58.000 --> 00:58:59.400 Yeah, but none of them fixed it. 1247 00:58:59.440 --> 00:59:02.039 Well, no, but it doesn't mean that those parts didn't 1248 00:59:02.079 --> 00:59:02.840 need to be fixed. 1249 00:59:03.239 --> 00:59:07.480 Generally, we agree on stuff. I couldn't disagree more on 1250 00:59:07.519 --> 00:59:10.960 this wiring harness. They sold him something that didn't fix 1251 00:59:11.079 --> 00:59:14.719 anything he's there for. Yeah, they could have sold them. 1252 00:59:14.880 --> 00:59:18.360 They could have sold him freaking snow tires. At this point, 1253 00:59:18.599 --> 00:59:21.239 that still has nothing to do with fixing his check 1254 00:59:21.280 --> 00:59:22.000 engine problem. 1255 00:59:22.159 --> 00:59:24.559 The primary reason I went in that direction is that 1256 00:59:24.920 --> 00:59:28.920 I'm questioning how Clint presented this card to them. Clint, 1257 00:59:29.119 --> 00:59:32.119 and no offense to Clint. He's having some kind of 1258 00:59:32.199 --> 00:59:35.480 difficulty telling us the details of all of these transactions. 1259 00:59:35.480 --> 00:59:37.880 Clinton, how did you when you brought it to Fowler? 1260 00:59:38.199 --> 00:59:41.360 When you brought it to Fowler, what did you say 1261 00:59:41.400 --> 00:59:46.440 to him? And even better, yet, what does the invoice 1262 00:59:46.480 --> 00:59:49.760 say or the work order? Does it say check engine lights? 1263 00:59:49.800 --> 00:59:49.880 On? 1264 00:59:50.639 --> 00:59:54.519 The invoice will state what's called a customer complaint? Yeah, 1265 00:59:54.559 --> 00:59:55.880 that's it, what is said them? 1266 00:59:57.960 --> 00:59:58.199 Yeah? 1267 00:59:58.320 --> 00:59:59.320 My complaint was. 1268 00:59:59.320 --> 01:00:01.360 No, hold on, do you have the invoice, Clint? 1269 01:00:02.360 --> 01:00:03.519 I don't not in front of me. 1270 01:00:03.880 --> 01:00:05.480 When can you get it to us? I don't care 1271 01:00:05.480 --> 01:00:07.760 if it's tomorrow. We have car day tomorrow we're gonna 1272 01:00:07.760 --> 01:00:10.079 have all these guys in. I want to dig into this, 1273 01:00:10.199 --> 01:00:13.119 I really do. I'm honest to God do and I 1274 01:00:13.159 --> 01:00:15.920 do want to understand from Falor why they sold that 1275 01:00:16.039 --> 01:00:18.719 to you and it did nothing. I want to understand 1276 01:00:18.719 --> 01:00:21.679 from Falor why you drop thirty five hundred dollars and 1277 01:00:21.719 --> 01:00:25.000 it did nothing? I really do. What other parts did 1278 01:00:25.039 --> 01:00:27.480 they sell you besides the wiring harness? 1279 01:00:28.000 --> 01:00:32.400 Oh there was the censor that was. 1280 01:00:32.679 --> 01:00:33.599 But what okay? 1281 01:00:34.039 --> 01:00:36.360 And that didn't fix it? What did they say when 1282 01:00:36.400 --> 01:00:37.239 that didn't fix it? 1283 01:00:38.679 --> 01:00:40.280 Well, we're gonna have to look more. 1284 01:00:40.480 --> 01:00:43.760 See, I don't like the way they do business for 1285 01:00:43.840 --> 01:00:46.360 the life of me. Here, we're gonna try this, but 1286 01:00:46.559 --> 01:00:49.320 it's going to cost you a thousand bucks. Did they 1287 01:00:49.400 --> 01:00:51.760 when they sold it to you? Did they tell you 1288 01:00:51.880 --> 01:00:52.880 that's gonna fix it? 1289 01:00:54.039 --> 01:00:54.159 They? 1290 01:00:54.519 --> 01:00:57.920 They didn't sell me the car to begin with the 1291 01:00:58.000 --> 01:01:01.840 biggest problem was the guy that that sold it to 1292 01:01:01.880 --> 01:01:06.960 me in the beginning. Uh had a bad battery in 1293 01:01:07.000 --> 01:01:09.719 it so that light wouldn't go off. 1294 01:01:11.280 --> 01:01:14.760 Well, so what does that have to do for God's 1295 01:01:14.760 --> 01:01:15.639 sake with Fowler? 1296 01:01:17.159 --> 01:01:19.760 Well, nothing except that I took it there. 1297 01:01:19.960 --> 01:01:22.480 Yeah, I know that, But what does the battery have 1298 01:01:22.599 --> 01:01:25.119 to do with anything we're talking about. You mean when 1299 01:01:25.119 --> 01:01:28.280 you bought the car when you wait, wait, Clint, you're 1300 01:01:28.320 --> 01:01:30.679 telling me when you bought the car from the original 1301 01:01:30.760 --> 01:01:35.280 dealer you had to jump start it. Yes, well they. 1302 01:01:35.000 --> 01:01:37.679 Did, but it would start after that every time. But 1303 01:01:37.760 --> 01:01:43.199 what's happening with it was that the battery was bad 1304 01:01:43.320 --> 01:01:47.760 enough to where that light would not initialize for you. 1305 01:01:48.039 --> 01:01:50.639 Oh my god, I can't believe you went to pick 1306 01:01:50.679 --> 01:01:52.719 a car up and it wouldn't start and they had 1307 01:01:52.719 --> 01:01:55.159 to jump start it and you still purchased it. I 1308 01:01:55.239 --> 01:01:57.639 need to see the invoice from Fowler. The only thing 1309 01:01:57.719 --> 01:02:01.559 I see to go after here is Fowler. That's it. 1310 01:02:01.679 --> 01:02:04.440 That's the one I'm upset about. If you were there, 1311 01:02:04.800 --> 01:02:07.480 Oh my god, Clint. If you were there to buy 1312 01:02:07.519 --> 01:02:10.960 the vehicle at a dealership and they have to jump 1313 01:02:11.039 --> 01:02:14.079 start it, and then I just I don't know what 1314 01:02:14.119 --> 01:02:16.360 to say. They should have thrown a damn battery in it. Dave, 1315 01:02:16.400 --> 01:02:20.320 you're up next, Clint. Get that information to Kelly. I 1316 01:02:20.440 --> 01:02:22.760 want to reach out. We need the work order and 1317 01:02:22.840 --> 01:02:25.719 we're going to dig into this tomorrow, man, I mean, really, 1318 01:02:25.760 --> 01:02:28.480 the only avenue. In fact, I'm going to ask him 1319 01:02:28.519 --> 01:02:30.760 one more time. I'm running so late, but I got 1320 01:02:30.760 --> 01:02:33.559 to ask you this, Clint, what would you like from us? 1321 01:02:33.679 --> 01:02:35.079 What would you like me to do? 1322 01:02:36.559 --> 01:02:38.440 Well? I was going to try and get with your 1323 01:02:38.480 --> 01:02:42.719 original dealer and tell them, Hey, look I need my money. 1324 01:02:43.079 --> 01:02:43.840 Not gonna happen. 1325 01:02:48.679 --> 01:02:51.960 Go with a sure thing Denver's best roofer Excel Roofing 1326 01:02:52.039 --> 01:02:52.599 dot com. 1327 01:02:52.639 --> 01:02:54.679 You don't pay a cent until you're content. 1328 01:02:58.039 --> 01:03:01.599 Time for an insurance check up, free obligation comparison call 1329 01:03:01.719 --> 01:03:05.039 Compass Insurance paying too much your coverage at dozens of 1330 01:03:05.039 --> 01:03:08.000 insurance companies find out now three oh three seven seven 1331 01:03:08.039 --> 01:03:10.800 to one help. You'll think you're his only customer when 1332 01:03:10.800 --> 01:03:13.280 you choose Frank durand the real estate Man dot com 1333 01:03:13.320 --> 01:03:16.400 to list your home with Remax Alliance three oh three 1334 01:03:16.519 --> 01:03:19.760 nine two zero sixteen twenty two. 1335 01:03:21.519 --> 01:03:24.199 All right, three O three seven one three eight two 1336 01:03:24.360 --> 01:03:29.119 five five Dave? What is your question? On dashcams? And Jackie? 1337 01:03:29.159 --> 01:03:31.039 You're going to be up next. She's got a problem 1338 01:03:31.559 --> 01:03:34.239 landlord tenant. Good day to call. We got Brad O'Brien, 1339 01:03:34.280 --> 01:03:36.480 attorney a lion. Hey, Dave, what's going on? 1340 01:03:37.400 --> 01:03:37.960 Good morning? 1341 01:03:38.400 --> 01:03:38.599 Yeah? 1342 01:03:38.639 --> 01:03:42.039 I have a twenty nineteen four f one fifty platinum 1343 01:03:42.079 --> 01:03:45.480 I want to put the dashcam in and I've been 1344 01:03:45.679 --> 01:03:49.960 reviewing different things about dash cam love them. One thing 1345 01:03:49.960 --> 01:03:53.159 I'm looking for is a shop type to put in 1346 01:03:53.159 --> 01:03:54.760 a dash cam. 1347 01:03:54.840 --> 01:03:56.400 Kind of concerned that somebody. 1348 01:03:56.079 --> 01:03:58.920 To go to booger up the trim and stuff, trying 1349 01:03:58.920 --> 01:04:01.440 to hide the wirings. So well, you know, if a 1350 01:04:01.480 --> 01:04:03.639 body shop would be better that I would go. 1351 01:04:03.639 --> 01:04:04.400 To car Toys. 1352 01:04:04.800 --> 01:04:08.639 I was gonna say, mine done there and it's totally invisible. 1353 01:04:08.920 --> 01:04:10.480 You don't think Kevin Colkin wish. 1354 01:04:13.239 --> 01:04:13.920 I didn't know that. 1355 01:04:14.199 --> 01:04:16.800 Now, go to cart Toys if you have one near you. 1356 01:04:17.000 --> 01:04:20.320 Yeah, car toys. Do they make you buy the product there? 1357 01:04:20.360 --> 01:04:22.159 Though I don't know. 1358 01:04:22.239 --> 01:04:25.440 I bought the product there because they had the best feels. 1359 01:04:25.239 --> 01:04:27.840 I would see. I would make sure on that. And 1360 01:04:27.920 --> 01:04:30.320 let me just talk about I agree one hundred percent 1361 01:04:30.360 --> 01:04:32.960 with Doc. Don't bring it to like a good Year 1362 01:04:33.039 --> 01:04:38.400 or Firestone. There's some places over in Montbello back in 1363 01:04:38.440 --> 01:04:41.280 the day I would use for that stuff, and my goodness, 1364 01:04:41.320 --> 01:04:43.320 I don't even know if they're still there. But I 1365 01:04:43.360 --> 01:04:46.960 found a little independent there that could wire anything, and 1366 01:04:47.000 --> 01:04:49.320 he always did a great job for me. New car 1367 01:04:49.440 --> 01:04:53.039 stereo radios, you know, fancy ones including putting the base 1368 01:04:53.119 --> 01:04:55.639 in the back, all that stuff some of my customers wanted. 1369 01:04:56.360 --> 01:04:58.719 So there is some independence that are pretty good. There 1370 01:04:58.840 --> 01:05:00.599 was one in mont Bellow, Ice where I just don't 1371 01:05:00.599 --> 01:05:03.639 remember the name. But Car Toys, for sure they do 1372 01:05:03.679 --> 01:05:05.920 a good job and if they screw something up, you 1373 01:05:05.960 --> 01:05:08.360 know they're gonna get it fixed for you. But when 1374 01:05:08.360 --> 01:05:11.039 it comes to this, listen, man, make sure you get 1375 01:05:11.039 --> 01:05:14.199 one that if there's any kind of impact, it's got 1376 01:05:14.199 --> 01:05:17.000 that gyro to where it can go back ten seconds. 1377 01:05:17.199 --> 01:05:19.480 I would also get one that's got a front a 1378 01:05:19.599 --> 01:05:22.800 rear in two side cams. The sidecams are on the 1379 01:05:22.800 --> 01:05:26.119 front unit unit and they'll point out your windows that 1380 01:05:26.199 --> 01:05:29.440 way if someone t bones, you have it all on video. 1381 01:05:29.679 --> 01:05:32.719 But that little gyro or whatever it's called is really 1382 01:05:32.760 --> 01:05:36.280 important because if it moves, it knows there's an accident 1383 01:05:36.519 --> 01:05:39.239 and it can go back in time ten twenty seconds, 1384 01:05:39.400 --> 01:05:42.079 so you actually see prior to the accident. You know 1385 01:05:42.159 --> 01:05:43.239 what I'm saying, Dave. 1386 01:05:43.880 --> 01:05:45.639 Yep, that makes perfect sense. 1387 01:05:45.679 --> 01:05:47.039 I didn't think of that. 1388 01:05:47.039 --> 01:05:47.519 That's great. 1389 01:05:47.639 --> 01:05:49.960 Yeah, they're cool as hell. The other thing they'll do 1390 01:05:50.079 --> 01:05:53.039 listen to this. There's ones now that'll have a sensor 1391 01:05:53.079 --> 01:05:55.719 on it. If someone gets very close to your car, 1392 01:05:55.880 --> 01:05:59.320 like walking by it, and like let's say they key 1393 01:05:59.440 --> 01:06:02.559 your car. We've all seen the Tesla videos out there. 1394 01:06:02.679 --> 01:06:06.280 They call it century on Tesla's. If anything's within six 1395 01:06:06.440 --> 01:06:09.119 seven inches of your car, it doesn't care if it 1396 01:06:09.159 --> 01:06:11.679 touches it or not. It'll do a century event. And 1397 01:06:11.719 --> 01:06:14.000 that's why every time we look at the news from 1398 01:06:14.039 --> 01:06:17.760 these guys that own Tesla's. That's how all these videos 1399 01:06:17.800 --> 01:06:20.480 are out there, because the Tesla will go back ten 1400 01:06:20.559 --> 01:06:24.000 seconds prior to someone being close and capture the video 1401 01:06:24.199 --> 01:06:26.880 and then create a sensory event. So you want a 1402 01:06:26.960 --> 01:06:29.760 cam that does all that because it's just great. I mean, 1403 01:06:29.800 --> 01:06:30.920 that's the bottom line. 1404 01:06:31.719 --> 01:06:33.599 Yeah, I did want to put in the parking mode, 1405 01:06:33.599 --> 01:06:36.239 which brought up another question. Is there a device you 1406 01:06:36.280 --> 01:06:39.280 need to install in between the battery or the fuse 1407 01:06:39.280 --> 01:06:43.559 box and the camera to make sure you're better you 1408 01:06:43.599 --> 01:06:44.840 don't drain down too far. 1409 01:06:45.079 --> 01:06:48.000 Well, that's a car toys question. I'll tell you in 1410 01:06:48.039 --> 01:06:50.599 real life what I think. I don't know how much 1411 01:06:50.760 --> 01:06:54.000 energy some of these fancy cams use. I can tell 1412 01:06:54.000 --> 01:06:58.400 you this A regular cam that hasn't awake sensor. In 1413 01:06:58.440 --> 01:07:01.440 other words, when you're parked it'll what we just talked about. 1414 01:07:02.440 --> 01:07:05.960 It does not eat a lot, meaning you probably you 1415 01:07:06.000 --> 01:07:08.920 could probably not start that car for a week and 1416 01:07:08.960 --> 01:07:12.760 not have a problem. But the fancier it is, the 1417 01:07:12.840 --> 01:07:15.920 more energy it's going to take. And you just that's 1418 01:07:15.960 --> 01:07:19.320 a car toys question or an installation question. Maybe they 1419 01:07:19.320 --> 01:07:22.880 can actually I wonder if some of them actually have 1420 01:07:23.039 --> 01:07:25.480 their own battery in, why not have a good one 1421 01:07:25.519 --> 01:07:27.679 with a lithium built in? That's good? Mine? 1422 01:07:27.719 --> 01:07:31.159 Does it actually has two built in capacitors? 1423 01:07:31.239 --> 01:07:32.800 How long does it take to go dead? 1424 01:07:33.239 --> 01:07:33.400 Oh? 1425 01:07:33.440 --> 01:07:36.519 It takes about after you shut off. The camera shuts 1426 01:07:36.559 --> 01:07:40.360 itself off after thirty seconds and then there is no 1427 01:07:40.440 --> 01:07:42.880 more power to that particular circuit, which is why I 1428 01:07:42.880 --> 01:07:44.880 put the camera on a circuit that's shut off when 1429 01:07:44.880 --> 01:07:46.840 I take the key out. Got it. But it does 1430 01:07:47.000 --> 01:07:50.079 have an impact sensor within the camera, so when it 1431 01:07:50.159 --> 01:07:53.000 records an impact event on a bumper, it uses its 1432 01:07:53.800 --> 01:07:55.000 internal power. Yeah. 1433 01:07:55.000 --> 01:07:57.639 I like that, so, Dave, really, if it does have 1434 01:07:57.679 --> 01:08:01.480 an internal lithium battery or something that that's good, it's 1435 01:08:01.559 --> 01:08:04.840 really not going to make any difference because it shuts off, 1436 01:08:04.840 --> 01:08:07.480 it uses a battery when it needs to. Then when 1437 01:08:07.480 --> 01:08:10.000 you turn the car back on. It charges a battery 1438 01:08:10.039 --> 01:08:13.559 back up. So but once again car toy questions. Man, 1439 01:08:13.599 --> 01:08:15.360 I think it all depends on the equipment. 1440 01:08:16.880 --> 01:08:17.760 Well, I appreciate it. 1441 01:08:17.880 --> 01:08:21.600 You got it, Suzanne. We had years ago. I think 1442 01:08:21.640 --> 01:08:23.760 we had a stereo put in a car toys at 1443 01:08:23.760 --> 01:08:25.000 the mall for the Durango. 1444 01:08:25.640 --> 01:08:29.720 Actually we ended up going to an independent shop in 1445 01:08:29.800 --> 01:08:31.199 the Colorado Springs for that. 1446 01:08:31.399 --> 01:08:32.760 Oh we did. Yeah, you bought me. 1447 01:08:32.720 --> 01:08:34.199 This like you know, boom. 1448 01:08:33.960 --> 01:08:37.560 Baser thing and a big speakers and went down there 1449 01:08:37.560 --> 01:08:39.520 and had him put all that in if I remember right. 1450 01:08:39.680 --> 01:08:43.640 So I buy her a brand new Kia Mini Van. Yeah, 1451 01:08:44.119 --> 01:08:45.680 worst hit I ever took. 1452 01:08:46.359 --> 01:08:47.720 A true soccer mom car. 1453 01:08:47.920 --> 01:08:51.359 That's true soccer mom car, brand new surpriser. Listen, never 1454 01:08:51.479 --> 01:08:54.760 surprise your wife with a new car unless if she's 1455 01:08:54.840 --> 01:08:58.760 looked at it. Hold tight, Jackie, you're up next. 1456 01:09:02.520 --> 01:09:05.760 Go with a sure thing Denver's best roofer Excel roofing 1457 01:09:05.880 --> 01:09:06.479 dot com. 1458 01:09:06.520 --> 01:09:08.520 You don't pay a cent until you're content. 1459 01:09:11.880 --> 01:09:15.079 Time for an insurance check up free, no obligation in comparison, 1460 01:09:15.199 --> 01:09:18.760 call Compass insurance paying too much your coverage at dozens 1461 01:09:18.800 --> 01:09:21.520 of insurance companies find out now three oh three seven 1462 01:09:21.520 --> 01:09:23.880 to seven to one help. You'll think you're his only 1463 01:09:23.960 --> 01:09:26.439 customer when you choose Frank durand the real estate man 1464 01:09:26.479 --> 01:09:29.880 dot com to list your home with Remax Alliance three 1465 01:09:29.960 --> 01:09:35.840 oh three nine two zero sixteen twenty two three. 1466 01:09:35.880 --> 01:09:39.800 Three seven one three eight two five five little backstory here. 1467 01:09:40.720 --> 01:09:43.960 Anytime Dmitri's in studio and we have an attorney in 1468 01:09:44.800 --> 01:09:46.880 like today we have Brad O'Brien. In fact, we're gonna 1469 01:09:46.880 --> 01:09:49.720 go to Jackie. She's got a landlord tenant issue and 1470 01:09:49.760 --> 01:09:51.439 we're gonna help her out with that. But I'm right 1471 01:09:51.520 --> 01:09:55.000 up against the hours. Why I'm uh diverting a little bit. 1472 01:09:55.039 --> 01:10:02.239 But Dmitri actually sued a company for sending them unsolicited 1473 01:10:03.319 --> 01:10:05.720 text sex message. What company was it? Can you say? 1474 01:10:05.800 --> 01:10:07.279 Or not yet? It's it's an active case. 1475 01:10:07.680 --> 01:10:10.439 That's fine. But it's a actual Is it a store front? 1476 01:10:10.960 --> 01:10:13.159 Is it like a business office? 1477 01:10:13.199 --> 01:10:15.399 Oh, it's a real company. So it's a real company 1478 01:10:15.439 --> 01:10:18.479 that's based here. It does Colorado. No, this particular one 1479 01:10:18.840 --> 01:10:23.479 is in a different states to Denver County court. Oh 1480 01:10:23.520 --> 01:10:25.039 that's a different case, Mark, Well. 1481 01:10:24.880 --> 01:10:26.840 How much what were you doing with this one? 1482 01:10:27.000 --> 01:10:28.159 Which one the local? 1483 01:10:28.560 --> 01:10:31.439 My god, he's got like twelve cases going six the 1484 01:10:31.520 --> 01:10:34.079 one for five hundred dollars. I just heard you talk. 1485 01:10:33.960 --> 01:10:36.079 To a local that's a local company. 1486 01:10:35.720 --> 01:10:36.560 And what did they do? 1487 01:10:36.800 --> 01:10:39.640 They sent me a spam text message. 1488 01:10:39.720 --> 01:10:42.159 Got it? So you're going after them for five hundred bucks. 1489 01:10:42.199 --> 01:10:44.800 Yeah, that's the statutory damages under the color open. 1490 01:10:44.880 --> 01:10:47.159 We're going to talk about that next hour. Two Jackie, 1491 01:10:47.199 --> 01:10:50.119 I promise, I promise you'll be upfront or up first. 1492 01:10:50.159 --> 01:10:52.359 So and we got Brad O'Brien's going to help you there. 1493 01:10:52.479 --> 01:10:55.079 So listen, here's the deal. Three oh three Mark go. 1494 01:10:55.079 --> 01:10:58.800 With a sure thing Denver's best roofer Excel Roofing dot com. 1495 01:10:58.840 --> 01:11:04.560 You don't pay a cent till you're contentha time for 1496 01:11:04.600 --> 01:11:07.800 an insurance check up free, no obligation. In comparison, call 1497 01:11:07.880 --> 01:11:11.199 Compass Insurance paying too much your coverage at dozens of 1498 01:11:11.239 --> 01:11:14.199 insurance companies find out now three oh three seven seven 1499 01:11:14.279 --> 01:11:17.039 one help. You'll think you're his only customer when you 1500 01:11:17.119 --> 01:11:19.600 choose Frank durand the real estate Man dot com to 1501 01:11:19.680 --> 01:11:22.840 list your home with Remax Alliance three oh three nine 1502 01:11:22.880 --> 01:11:25.199 two zero sixteen twenty two. 1503 01:11:30.079 --> 01:11:30.600 Ripped of. 1504 01:11:32.399 --> 01:11:35.359 News so you don't have. 1505 01:11:38.039 --> 01:11:40.119 Run anxious. As fast as we can. 1506 01:11:40.840 --> 01:11:45.279 Show Shooter's gonna help come man. 1507 01:11:44.800 --> 01:11:50.960 This is the Troubleshooter Show. No Tom Martinez, All right, folks, 1508 01:11:51.000 --> 01:11:53.560 three oh three seventy one, three eight two five five, 1509 01:11:53.600 --> 01:11:56.720 that's the only number you need to get justice. We 1510 01:11:56.760 --> 01:11:59.239 bring it to you right here every day, day in 1511 01:11:59.359 --> 01:12:02.000 and day out. Or of course, on our YouTube channel 1512 01:12:02.039 --> 01:12:05.159 you type in Troubleshooter Network. You can also find our 1513 01:12:05.800 --> 01:12:09.199 I think it's one of the top downloaded podcast in 1514 01:12:09.279 --> 01:12:13.079 the entire iHeart scene, No Kidd, like fifty thousand plus, 1515 01:12:13.359 --> 01:12:15.279 so you could listen to us that way. Of course, 1516 01:12:15.319 --> 01:12:18.079 on the iHeart app, you could make k how your 1517 01:12:18.159 --> 01:12:21.840 favorite and you'll always find us. And of course I'll 1518 01:12:21.840 --> 01:12:26.479 say it. I think, hey dragon, if someone's listening on 1519 01:12:27.079 --> 01:12:30.680 the iHeart app after the show, not the live show, 1520 01:12:31.399 --> 01:12:33.039 first of all, they can do that right or. 1521 01:12:33.520 --> 01:12:34.960 Definitely you can listen to the live show right now 1522 01:12:35.079 --> 01:12:35.800 then the iHeart app. 1523 01:12:35.880 --> 01:12:38.039 No, but can you listen to yesterday's show in the 1524 01:12:38.039 --> 01:12:40.479 iHeart podcast that's podcast only. 1525 01:12:40.319 --> 01:12:42.880 And you can even favorite the podcast on the new 1526 01:12:42.920 --> 01:12:44.319 iHeart app redesign. 1527 01:12:44.520 --> 01:12:45.880 You pick your own favorite station. 1528 01:12:45.880 --> 01:12:48.039 It's not only k How, but the Trollshooter Network show. 1529 01:12:48.119 --> 01:12:50.760 Oh No Kidd and it'll send like reminders and stuff. 1530 01:12:50.880 --> 01:12:52.720 You can set it automatically download so you're don't have 1531 01:12:52.760 --> 01:12:55.800 to worry about it. So come two o'clock to thirty boos, 1532 01:12:55.800 --> 01:12:57.000 already on your phone, ready to go. 1533 01:12:57.119 --> 01:12:59.199 Did you know we were one of the top downloaded 1534 01:12:59.239 --> 01:13:02.840 in the country much. It's absolutely insane, man, I think 1535 01:13:02.880 --> 01:13:05.840 because we don't dive too much into politics. You know, 1536 01:13:05.880 --> 01:13:08.760 I'm not saying we don't get into political issues. I 1537 01:13:08.760 --> 01:13:12.239 mean during the election and stuff. I mean, whatever it happens, 1538 01:13:12.279 --> 01:13:14.119 but in general we try not to. 1539 01:13:14.159 --> 01:13:14.760 All right, three h. 1540 01:13:14.800 --> 01:13:17.279 Three, But I will say this. I can't stand our mayor. 1541 01:13:17.560 --> 01:13:19.720 I'm going to start off by saying that, and I'm 1542 01:13:19.720 --> 01:13:24.680 going to tell everybody why. I almost think they're suppressing stabbings. 1543 01:13:24.720 --> 01:13:24.960 Now. 1544 01:13:25.239 --> 01:13:28.399 I think more stabbings happen than I think Nine News 1545 01:13:28.560 --> 01:13:31.640 even Fox thirty one. I don't think they're reporting a 1546 01:13:31.640 --> 01:13:33.920 lot of crime. And I'll tell you what. He asks 1547 01:13:33.960 --> 01:13:37.000 for a lot of money to rejuvenate to sixteenth Street Mall, 1548 01:13:37.319 --> 01:13:39.560 and the place is still a hell hole. He asks 1549 01:13:39.600 --> 01:13:41.600 for a lot of money to get rid of homeless 1550 01:13:41.840 --> 01:13:44.720 or to take care of the homeless problem, or the 1551 01:13:44.920 --> 01:13:49.479 undocumented or whatever it's referred to these days. People without 1552 01:13:49.520 --> 01:13:51.880 a home, I don't know what they call them now. 1553 01:13:51.680 --> 01:13:57.600 People experiencing homelessness, thank you, people experiencing lack of a 1554 01:13:57.640 --> 01:13:59.359 green card and that whatever. 1555 01:14:00.079 --> 01:14:03.239 I will say this really us taxpayers threw a lot 1556 01:14:03.239 --> 01:14:05.800 of money that you, Mike, and all the problems you're 1557 01:14:05.840 --> 01:14:08.680 still there. But the sixteenth Street Mall, we used to 1558 01:14:08.680 --> 01:14:10.720 go downtown all the time, Susanne. 1559 01:14:10.880 --> 01:14:11.520 We miss it. 1560 01:14:11.640 --> 01:14:13.920 We love going down there. It's a hell hole. Now 1561 01:14:14.159 --> 01:14:14.800 I have good. 1562 01:14:14.600 --> 01:14:17.319 News for you, Mark. So I live literally one block 1563 01:14:17.319 --> 01:14:21.239 away from the sixteenth Street mallet. N Oh boy, I 1564 01:14:21.479 --> 01:14:24.119 saw a change. You remember that weirdo that stabbed and 1565 01:14:24.199 --> 01:14:27.560 murdered two people, Yeah, like three months ago. Yeah, things 1566 01:14:27.560 --> 01:14:32.079 have changed. There are cops everywhere. My motorcycles are back, 1567 01:14:32.159 --> 01:14:34.520 I like, and what I really like, and I'm there 1568 01:14:34.560 --> 01:14:36.520 almost every day. I kind of walk around a little 1569 01:14:36.560 --> 01:14:39.000 bit to go get some coffee one of. 1570 01:14:39.000 --> 01:14:41.079 Those shady guys walking around down there. 1571 01:14:40.960 --> 01:14:43.680 And keep the summer I swords strapped in my back. Seven. 1572 01:14:45.520 --> 01:14:47.680 Well they're What I really like about what the cops 1573 01:14:47.720 --> 01:14:50.239 are doing now is they actually park on the mall 1574 01:14:50.520 --> 01:14:53.000 with their lights on, not blinking, just solid. You know 1575 01:14:53.079 --> 01:14:57.279 what you're making me feel better and the normal people 1576 01:14:57.319 --> 01:14:57.800 are back. 1577 01:14:57.920 --> 01:14:59.520 They are the zombies are gone. 1578 01:14:59.760 --> 01:15:02.640 Yeah, the cops are definitely doing a great job cleaning 1579 01:15:02.680 --> 01:15:05.279 this up. And then I saw on the news a 1580 01:15:05.319 --> 01:15:09.960 couple of weeks ago Denver assigned ten more cops to work. Specifically, 1581 01:15:10.119 --> 01:15:12.279 he's really doing so, I don't know if it's him 1582 01:15:12.319 --> 01:15:16.319 doing it. Well, the police department can also do their right, 1583 01:15:16.399 --> 01:15:20.199 he hires a police department. No, I agree, So there's well. 1584 01:15:20.039 --> 01:15:22.399 I'll give credit when credits to my god. If it's 1585 01:15:22.439 --> 01:15:25.119 really like that, we'll go down. Well, i'll tell you what, 1586 01:15:25.199 --> 01:15:27.960 go this weekend. Well, we're in Vegas this weekend. We 1587 01:15:28.000 --> 01:15:30.399 will go in the next couple of weeks. Maybe we'll 1588 01:15:30.399 --> 01:15:31.439 go down and see a show. 1589 01:15:31.560 --> 01:15:33.279 Well, you know what, we have to go down for 1590 01:15:33.359 --> 01:15:34.640 those pictures in a week. 1591 01:15:35.079 --> 01:15:36.720 Yeah, we are going to be down there right in 1592 01:15:36.800 --> 01:15:39.960 front of the Capitol, yes or no, in front of 1593 01:15:40.000 --> 01:15:45.159 the federal Hey, hey, ten circuit court, Bradley O'Brien, there's 1594 01:15:45.199 --> 01:15:50.319 a tent circuit compared to like not the Mayor's office. 1595 01:15:50.359 --> 01:15:51.920 But I mean, what do I know down there? I 1596 01:15:51.960 --> 01:15:55.800 mean the regular Denver County courthouse is the federal courthouse 1597 01:15:55.880 --> 01:15:58.680 right there. Basically, no No. 1598 01:15:58.560 --> 01:16:00.680 It's a few blocks away, but it's all right north 1599 01:16:00.720 --> 01:16:01.399 side of downtown. 1600 01:16:01.720 --> 01:16:01.880 Ok. 1601 01:16:02.000 --> 01:16:04.239 Yeah, they're not that close. So there are three federal 1602 01:16:04.279 --> 01:16:05.880 courthouses and they're on nineteen. 1603 01:16:05.960 --> 01:16:09.079 Which one are we going to susan the tenth Circuit 1604 01:16:09.239 --> 01:16:12.000 to call the Colorado tenth Circuit Court? 1605 01:16:12.239 --> 01:16:14.560 I know I'm not saying that right If anybody out 1606 01:16:14.600 --> 01:16:17.840 there can guess I will get I will give them, 1607 01:16:18.319 --> 01:16:22.920 uh two free tickets to either a Rockies games, what 1608 01:16:23.079 --> 01:16:26.880 Mark hold on or a Nuggets game. I don't think 1609 01:16:26.920 --> 01:16:28.560 I'll be able to do abs right now, but I'll 1610 01:16:28.560 --> 01:16:32.920 get two free tickets to something good. But you got 1611 01:16:32.960 --> 01:16:35.880 to guess why why we're going for pictures? Dan and 1612 01:16:35.960 --> 01:16:40.479 I are going to the courthouse for pictures because yeah, 1613 01:16:40.520 --> 01:16:42.680 we're getting married. Yeah, thirty two years ago. 1614 01:16:43.319 --> 01:16:43.640 All right? 1615 01:16:43.640 --> 01:16:46.840 Three oh three seven one three A two five five. Hey, Jackie, 1616 01:16:47.239 --> 01:16:50.319 this sounds important. What is going on with this property? 1617 01:16:51.880 --> 01:16:59.079 I have a tenant that is terrorizing the building, doing 1618 01:16:59.159 --> 01:17:02.159 criminal acts, and nothing can be done in the city 1619 01:17:02.159 --> 01:17:07.039 of New York because that's just the way that it's just. 1620 01:17:06.960 --> 01:17:09.560 At New York City. Where is it? 1621 01:17:09.520 --> 01:17:12.039 It's New York City. That's all I want to say 1622 01:17:12.119 --> 01:17:12.479 right now. 1623 01:17:12.560 --> 01:17:14.760 Yeah, and you know what I mean, Brad does not 1624 01:17:15.439 --> 01:17:17.920 practice law in New York. Did I know of Brad? 1625 01:17:18.399 --> 01:17:18.880 No, I don't. 1626 01:17:19.239 --> 01:17:23.199 And I know New York somewhat like Colorado is very 1627 01:17:24.479 --> 01:17:25.880 tenant friendly. 1628 01:17:26.119 --> 01:17:28.399 Hey, I'll get my uncle Guido, he's in New York. 1629 01:17:28.560 --> 01:17:31.239 Yeah, take care of the problem that Guido might. But 1630 01:17:31.399 --> 01:17:35.039 Jackie added curiosity, let's pick let's pick Brad's brain and 1631 01:17:35.119 --> 01:17:38.279 pretend maybe it's happening here. But how many how big 1632 01:17:38.359 --> 01:17:39.600 is this building? What do you own? 1633 01:17:40.760 --> 01:17:44.560 It's a two family it's a two family building, so 1634 01:17:44.640 --> 01:17:50.960 it's two floors and the problem is on the first floor. 1635 01:17:50.960 --> 01:17:55.520 But it's affecting everyone that's in the building, the super. 1636 01:17:55.119 --> 01:17:57.399 Well, when you say everybody that's in the building, it's 1637 01:17:57.399 --> 01:17:59.760 only two two different tenants. 1638 01:17:59.439 --> 01:18:05.800 Right, Well, I normally have them share it. So there's 1639 01:18:05.840 --> 01:18:08.199 like two people upstairs and there's two people in the 1640 01:18:08.199 --> 01:18:08.680 first place. 1641 01:18:08.760 --> 01:18:11.000 Okay, so what is the one person doing? Give me 1642 01:18:11.039 --> 01:18:12.439 an idea what's going on here? 1643 01:18:13.800 --> 01:18:19.319 Well, one person is doing like menacing, criminal mischief, menacing. 1644 01:18:19.560 --> 01:18:22.880 Has he actually received tickets for this or is he 1645 01:18:22.720 --> 01:18:24.880 is there any charges he's up against? 1646 01:18:25.640 --> 01:18:28.960 Well, the police will not do anything about it, so there's. 1647 01:18:28.760 --> 01:18:31.000 No there's no proof. But when they when you say 1648 01:18:31.000 --> 01:18:33.840 they won't do anything about it, you're you're getting all 1649 01:18:33.880 --> 01:18:36.359 this third hand. I assume, right, you're getting it from 1650 01:18:36.359 --> 01:18:39.680 the other tenants. No. 1651 01:18:40.000 --> 01:18:43.399 I tried to call the police myself. I've had the 1652 01:18:43.439 --> 01:18:46.680 super try to go in and file. They've changed everything 1653 01:18:46.720 --> 01:18:49.279 with the system in New York so you're not allowed 1654 01:18:49.319 --> 01:18:52.920 to come in and file a report or a complaint. 1655 01:18:53.399 --> 01:18:55.399 You have to call the police, and they take like 1656 01:18:55.479 --> 01:18:57.880 five hours to get out to you. By the time 1657 01:18:57.920 --> 01:18:59.880 they get out to you, they say, oh, well, we 1658 01:18:59.920 --> 01:19:01.680 have to catch the person in the act. Well the 1659 01:19:01.720 --> 01:19:04.840 person is long gone. They won't even come into the building. 1660 01:19:05.199 --> 01:19:07.960 They're saying, no, this is the landlord tenant issue, so 1661 01:19:08.279 --> 01:19:11.319 go to the landlord tenant court. Landlord tenant court takes 1662 01:19:11.439 --> 01:19:12.439 like eight months. 1663 01:19:12.479 --> 01:19:12.680 Age. 1664 01:19:12.800 --> 01:19:14.520 Yeah, but you got to start it at some point. 1665 01:19:14.600 --> 01:19:17.600 Let me, Hey, Brat O'Brien. I know it's hard to, 1666 01:19:17.800 --> 01:19:22.239 you know, pretend this is going down in Colorado, but 1667 01:19:22.399 --> 01:19:26.079 I assume things like this happen in Denver, especially like 1668 01:19:26.199 --> 01:19:30.359 during COVID. There might be some issues, some tenant going nuts, 1669 01:19:31.319 --> 01:19:33.880 and basically the cops don't want to do much about 1670 01:19:33.920 --> 01:19:36.039 it because we're in the middle of COVID and you 1671 01:19:36.119 --> 01:19:40.000 can't even evict people or start anything during COVID. So 1672 01:19:40.560 --> 01:19:42.600 I guess what I'm kind of asking you is, what 1673 01:19:42.840 --> 01:19:47.600 can someone do when you have one tenant creating issues 1674 01:19:47.640 --> 01:19:50.680 for multiple other tenants and the police won't write them 1675 01:19:50.760 --> 01:19:52.439 a ticket? I mean, what can you do? 1676 01:19:53.199 --> 01:19:56.239 Well, first of all, I do recommend the Jackie contact 1677 01:19:56.720 --> 01:19:59.680 New York real estate attorney because landlord tenant law is 1678 01:19:59.760 --> 01:20:04.279 very date specific. If this were in Colorado, she's done 1679 01:20:04.319 --> 01:20:06.079 the right thing, which is to call the police first 1680 01:20:06.199 --> 01:20:08.560 if there's a police issue, and if they won't do anything, 1681 01:20:08.600 --> 01:20:10.560 then it's unfortunately going to be a civil issue. 1682 01:20:10.640 --> 01:20:10.880 Yep. 1683 01:20:10.960 --> 01:20:13.960 Now Here in Colorado we have a extpedited way to 1684 01:20:14.000 --> 01:20:17.800 avict somebody who's been a problem with a menace violence. 1685 01:20:18.199 --> 01:20:21.760 It's called the substantial Violation Statute. So if if it's 1686 01:20:21.800 --> 01:20:25.600 drug related or it's violence, there's a way to terminate 1687 01:20:25.600 --> 01:20:27.000 their tendency on a three day notice. 1688 01:20:27.159 --> 01:20:30.199 Go into a little more depth on that once again, though, Jackie, 1689 01:20:30.239 --> 01:20:33.279 we're talking Colorado, but New York must have something similar, 1690 01:20:33.359 --> 01:20:37.199 you'd hope. But so if I find out, for example, 1691 01:20:37.239 --> 01:20:40.279 they're using my house as a meth lab, I can 1692 01:20:40.319 --> 01:20:42.439 actually get rid of them in three days if I 1693 01:20:42.479 --> 01:20:44.279 can prove that point, Brad. 1694 01:20:44.159 --> 01:20:45.159 Yeah, here in Colorado. 1695 01:20:45.319 --> 01:20:48.039 Yeah, and then like give me a violence one, Like 1696 01:20:48.079 --> 01:20:54.720 if there's a domestic altercation between not okay, between my tenants, 1697 01:20:55.439 --> 01:20:58.159 I can get them both kicked out, or at least 1698 01:20:58.199 --> 01:20:59.520 the one that did it. 1699 01:20:59.439 --> 01:21:03.359 Well to here in Colorado says, if this tenant substantially 1700 01:21:03.479 --> 01:21:06.920 endangers the property of the landlord of any cotenant, or 1701 01:21:06.920 --> 01:21:11.119 the landlord themselves, then the landlord can invoke this quick 1702 01:21:11.159 --> 01:21:11.880 eviction statue. 1703 01:21:11.920 --> 01:21:14.920 And how does that work? So you or the person themselves, 1704 01:21:15.079 --> 01:21:17.560 or an attorney like you would basically go to the 1705 01:21:17.640 --> 01:21:20.600 court and file emotion for that exact thing. 1706 01:21:20.920 --> 01:21:22.880 No, you'd give a three day notice to quit based 1707 01:21:22.880 --> 01:21:27.079 on the substantial violation statute. But inevitably it probably will 1708 01:21:27.079 --> 01:21:28.800 turn into a court case because you've got to prove it. 1709 01:21:28.800 --> 01:21:30.319 You'll have to prove to the judge that there was 1710 01:21:30.399 --> 01:21:34.439 in fact something so substantial that it's met the statute. 1711 01:21:34.479 --> 01:21:37.000 So, but how do you, like you put the three 1712 01:21:37.079 --> 01:21:41.640 day notice on. Let's say this woman, this guy punch somebody. 1713 01:21:41.239 --> 01:21:42.479 Out there, right, that's a good one. 1714 01:21:42.600 --> 01:21:46.800 Yeah, So they punch somebody out there, so you I 1715 01:21:46.800 --> 01:21:49.239 guess I don't understand this. You post a notice of 1716 01:21:49.279 --> 01:21:51.960 the three days and then if they don't want to leave, 1717 01:21:52.039 --> 01:21:54.760 what the sheriff just ultimately comes out? Or how does that. 1718 01:21:54.680 --> 01:21:57.039 Look on day four? If they're still there, then that's 1719 01:21:57.079 --> 01:21:59.239 when you can file your court complain for eviction. 1720 01:21:59.399 --> 01:21:59.760 Got it? 1721 01:21:59.840 --> 01:22:01.920 And then how long does that take with the court? 1722 01:22:01.960 --> 01:22:04.319 Well, that's the normal process, which could be two to 1723 01:22:04.359 --> 01:22:04.960 four weeks. 1724 01:22:05.079 --> 01:22:07.920 So really they might not be out of there in 1725 01:22:07.960 --> 01:22:11.079 three days, correct, God, it's so crazy. 1726 01:22:11.159 --> 01:22:14.079 It's a whole lot quicker than evicting somebody who didn't 1727 01:22:14.079 --> 01:22:14.920 pay the rent. 1728 01:22:15.079 --> 01:22:18.640 Wha is way quicker? Jackie, I don't know. I mean, really, 1729 01:22:18.680 --> 01:22:20.920 you've got a contact and attorney there. What were you 1730 01:22:21.039 --> 01:22:23.359 helping we could do? Just give you some advice on it. 1731 01:22:25.039 --> 01:22:26.840 I'm trying to figure out a way to get her 1732 01:22:26.840 --> 01:22:29.880 out because right now she is a naked and always 1733 01:22:30.000 --> 01:22:32.960 that's a crime, but the police won't do anything. She 1734 01:22:33.239 --> 01:22:40.279 is defecating on the stairs and urinate in spewing. 1735 01:22:40.479 --> 01:22:42.399 Is there any video of this? I mean, is she 1736 01:22:42.479 --> 01:22:44.600 a drug addict? What the hell's wrong with her? 1737 01:22:45.199 --> 01:22:48.000 A drug addict? She's trying to live in the house 1738 01:22:48.000 --> 01:22:49.600 for free and launch clean. 1739 01:22:49.720 --> 01:22:50.800 So she's a squatter. 1740 01:22:52.119 --> 01:22:54.000 Yeah, so I'm like being stringed. 1741 01:22:54.159 --> 01:22:55.319 Go ahead, brad Well. 1742 01:22:55.279 --> 01:22:57.079 It sounds like a mental health issue where you might 1743 01:22:57.119 --> 01:23:00.479 be able to get her committed through the county or 1744 01:23:00.479 --> 01:23:02.880 state medical authorities where. 1745 01:23:02.720 --> 01:23:04.479 They could just pick it if you can't do it 1746 01:23:04.920 --> 01:23:07.000 without going to the police and the police. 1747 01:23:07.880 --> 01:23:13.479 Okay, first of all, Jackie, listen, I I don't I 1748 01:23:13.600 --> 01:23:17.399 The crime in New York City sucks. It absolutely sucks. 1749 01:23:17.760 --> 01:23:20.119 But I want to say this. I have a hard 1750 01:23:20.159 --> 01:23:26.159 time believing police show up and the woman is naked, 1751 01:23:27.279 --> 01:23:31.319 using the bathroom anywhere she plans to use it and 1752 01:23:31.760 --> 01:23:35.439 just strung out, just crazy, and they do nothing. I 1753 01:23:35.600 --> 01:23:39.039 find that very hard to believe because. 1754 01:23:38.720 --> 01:23:40.800 They can't catch her in the act by the time. 1755 01:23:41.159 --> 01:23:43.359 Why can't someone take a video? Why don't you put 1756 01:23:43.399 --> 01:23:44.479 a camera up there? 1757 01:23:45.640 --> 01:23:48.039 The camera's there. They don't want to speak to me 1758 01:23:48.199 --> 01:23:51.560 to get the footage because they so you've got wait. 1759 01:23:51.399 --> 01:23:53.960 A minute, you've got footage of this woman doing what? 1760 01:23:53.960 --> 01:23:55.439 What footage do you have. 1761 01:23:56.960 --> 01:23:59.159 Of her out in the hallways naked at first? 1762 01:23:59.159 --> 01:24:01.199 Okay, I'll tell you that. I'm going to tell you something. 1763 01:24:01.359 --> 01:24:03.800 I'm gonna help you out, Jackie. I really am I 1764 01:24:03.880 --> 01:24:06.640 want that footage, and what we're gonna do with that footage, 1765 01:24:06.680 --> 01:24:09.439 I'm gonna get Dmitri involved, and he's going to reach 1766 01:24:09.479 --> 01:24:12.680 out to whatever listen, whatever precinct that is. I don't 1767 01:24:12.680 --> 01:24:15.760 care if we're sitting in Colorado, if she's got footage 1768 01:24:15.800 --> 01:24:19.319 of some wacko taking a crap in the middle of 1769 01:24:19.319 --> 01:24:22.600 the hallway, buck naked. I'm telling you right now, we 1770 01:24:22.640 --> 01:24:24.960 will get the cops to do something. I mean, do 1771 01:24:25.000 --> 01:24:25.920 you doubt that at all? 1772 01:24:26.000 --> 01:24:28.600 Dmitri h In fact, I would wager twenty bucks that 1773 01:24:28.680 --> 01:24:30.079 the cops want to have an answer our call. 1774 01:24:30.880 --> 01:24:33.319 No way, no way, no way, then I'll call myself. 1775 01:24:33.319 --> 01:24:34.439 No, I want to do it. 1776 01:24:34.520 --> 01:24:37.119 Okay, when can you get us that footage? Jackie. 1777 01:24:38.720 --> 01:24:42.119 I could get it to you, except for the fact 1778 01:24:42.159 --> 01:24:45.239 that she has threatened me that if if I release 1779 01:24:45.399 --> 01:24:46.359 that footage. 1780 01:24:46.000 --> 01:24:47.960 Well I'm not I don't care if she threatens you. 1781 01:24:47.960 --> 01:24:51.119 You're not even there. 1782 01:24:50.960 --> 01:24:53.880 You're not even there. She sounds like a nut. You 1783 01:24:53.920 --> 01:24:55.600 want to get rid of her. I mean, get us 1784 01:24:55.640 --> 01:24:58.079 that footage, and we're gonna dig in if I got to. 1785 01:24:58.760 --> 01:25:01.239 If we've got to reach out to the damn precinct 1786 01:25:01.600 --> 01:25:06.239 every freaking day for the next week just to get Listen, 1787 01:25:06.319 --> 01:25:08.760 I've got lots of ideas how we can make this happen, 1788 01:25:08.840 --> 01:25:10.520 honest to God, but I got to have something to 1789 01:25:10.520 --> 01:25:15.920 give them. Yeah, where are you? Where is this like? Brooklyn? 1790 01:25:15.920 --> 01:25:16.399 What borough? 1791 01:25:17.600 --> 01:25:17.680 What? 1792 01:25:17.880 --> 01:25:18.560 I want to say? 1793 01:25:18.640 --> 01:25:19.199 The borough? 1794 01:25:19.720 --> 01:25:21.000 I want to say the borough? 1795 01:25:21.359 --> 01:25:22.399 Is it in New York City? 1796 01:25:22.439 --> 01:25:22.640 Though? 1797 01:25:24.239 --> 01:25:24.880 New York City? 1798 01:25:24.960 --> 01:25:26.760 Okay, listen, are you going to get us a video 1799 01:25:26.840 --> 01:25:29.039 or not? If you want help really to get her out, 1800 01:25:29.319 --> 01:25:32.199 you send me a video of what you're describing. I 1801 01:25:32.279 --> 01:25:36.720 will do everything in my power to get her out. Okay, 1802 01:25:37.439 --> 01:25:39.520 it's in your court. I'm putting you on hold. I mean, 1803 01:25:39.600 --> 01:25:43.079 honest to God. Now listen, if this was Colorado in 1804 01:25:43.239 --> 01:25:47.640 downtown Denver, Brad O'Brien, attorney at law olslaw dot com. 1805 01:25:47.960 --> 01:25:51.600 You know more about evictions than anybody I know, anybody 1806 01:25:51.640 --> 01:25:55.239 I know from both sides. That's what's remarkable too. You know, 1807 01:25:55.359 --> 01:25:57.960 the tenant and the landlord's side, like the back of 1808 01:25:58.000 --> 01:26:01.439 your hand. Can you imagine in a hundred years if 1809 01:26:01.479 --> 01:26:05.880 I sent something to Denver Denver Police Department of some 1810 01:26:06.159 --> 01:26:11.880 wacko running around doing what we've discussed bear naked, that 1811 01:26:11.960 --> 01:26:13.000 they wouldn't do something. 1812 01:26:13.079 --> 01:26:14.920 Yeah, I think you'd get a good response here in Denver. 1813 01:26:15.279 --> 01:26:17.880 I can't imagine you would in New York City because 1814 01:26:17.920 --> 01:26:20.880 I'll tell you what. I'll tell you what. I know 1815 01:26:21.039 --> 01:26:24.640 someone I can send that to at a national news source, 1816 01:26:24.880 --> 01:26:26.960 and I think I can make the thing go viral. 1817 01:26:27.319 --> 01:26:30.039 I think if I can literally prove New York City 1818 01:26:30.359 --> 01:26:33.680 isn't doing anything and she literally has this video of 1819 01:26:33.720 --> 01:26:36.840 this wacko, I bet you anything, I can get that 1820 01:26:37.199 --> 01:26:41.840 on one of those TVs up there, no kidding more. 1821 01:26:41.880 --> 01:26:50.239 After this, go with a sure thing Denver's best roofer 1822 01:26:50.359 --> 01:26:53.239 Excel Roofing dot com. You don't pay a cent until 1823 01:26:53.279 --> 01:26:59.720 you're content. Time for an insurance check up free, no obligation. 1824 01:26:59.800 --> 01:27:03.600 Could comparison call Compass Insurance paying too much your coverage 1825 01:27:03.640 --> 01:27:06.319 at dozens of insurance companies find out now three oh 1826 01:27:06.359 --> 01:27:08.840 three seven seven to one help. You'll think you're his 1827 01:27:08.960 --> 01:27:11.600 only customer when you choose Frank durand the Real estate 1828 01:27:11.640 --> 01:27:14.880 Man dot com to list your home with Remax Alliance 1829 01:27:15.119 --> 01:27:17.960 three oh three nine two zero sixteen twenty two. 1830 01:27:23.239 --> 01:27:25.399 All right, three oh three seven one three A two 1831 01:27:25.439 --> 01:27:29.479 five five three zero three Martino, don't forget Frank Duran, 1832 01:27:29.560 --> 01:27:32.279 the real estate man, My man, Frank, you want to 1833 01:27:32.279 --> 01:27:34.359 make the most money on your house when you sell it, 1834 01:27:34.399 --> 01:27:39.479 you call Frank, excuse me, mad to cough. In fact, 1835 01:27:39.520 --> 01:27:42.560 Frank sells more homes listen to this in one month 1836 01:27:42.600 --> 01:27:47.079 for more money than most Colorado realators literally literally literally 1837 01:27:47.520 --> 01:27:51.920 sell in over a year for more money. Frank Duran 1838 01:27:52.000 --> 01:27:54.920 Holmes dot com. I use them, Tom uses them. Everybody 1839 01:27:54.960 --> 01:27:57.560 in this place uses them. In fact, epity doc. You 1840 01:27:57.680 --> 01:28:00.399 use Frank, didn't you? Or no? Oh you a new 1841 01:28:00.439 --> 01:28:03.279 condo you bought right from the builder? I forget, Yeah, 1842 01:28:03.279 --> 01:28:04.439 I bought the build up. 1843 01:28:04.479 --> 01:28:04.640 Yeah. 1844 01:28:04.640 --> 01:28:08.119 Who was it that used Frank? It was God. I 1845 01:28:08.119 --> 01:28:10.560 don't know. We've had like everybody here using But anyhow, 1846 01:28:10.560 --> 01:28:13.119 three O three seven one three A two five five, 1847 01:28:13.119 --> 01:28:15.039 I'll let you know when the line's open. I'm going 1848 01:28:15.119 --> 01:28:18.880 to go back to Jackie. I'm going to go back 1849 01:28:18.920 --> 01:28:21.800 to Jackie in one second. But Allen's got a guess 1850 01:28:21.800 --> 01:28:24.279 for me, And the question was, and it'll either be 1851 01:28:24.399 --> 01:28:27.520 like two Rockies tickets, two Nuggets tickets, whatever I can 1852 01:28:27.520 --> 01:28:29.920 come up with. I'll come up with some tickets. And 1853 01:28:31.720 --> 01:28:35.720 why Suzanne and I are going to get pictures done 1854 01:28:36.159 --> 01:28:39.640 at the tenth what is it to tenth Circuit? What 1855 01:28:39.760 --> 01:28:40.039 is it? 1856 01:28:40.279 --> 01:28:42.960 I think that's what it is, called the tenth Circuit 1857 01:28:43.119 --> 01:28:45.840 Court in downtown the Supreme Court. 1858 01:28:45.680 --> 01:28:47.399 Does Brad? Does that sound right? 1859 01:28:47.399 --> 01:28:48.399 Am I saying that right? 1860 01:28:49.840 --> 01:28:52.560 Is it the tenth Circuit? Yeah, it's the Federal courthouse 1861 01:28:52.720 --> 01:28:55.600 downtown in Denver. So we're getting pictures taken there. And 1862 01:28:55.640 --> 01:28:57.680 I said, if you can guess why, I know we're 1863 01:28:57.680 --> 01:28:59.840 going to hear it all to get your mug shot updated. 1864 01:29:00.199 --> 01:29:02.640 Maybe could be it, but I'm not going to answer, 1865 01:29:03.319 --> 01:29:05.439 So go ahead, Alan, what do you say? What's your guest? 1866 01:29:05.439 --> 01:29:05.600 Sir? 1867 01:29:06.760 --> 01:29:09.359 Well, my guess is you're going down to get your 1868 01:29:09.760 --> 01:29:10.920 passport pictures. 1869 01:29:11.239 --> 01:29:14.920 A damn good guess, but you're wrong. Thanks for trying. 1870 01:29:15.680 --> 01:29:18.359 That is incorrect. Three oh three seven one three A 1871 01:29:18.439 --> 01:29:21.600 two five five Gilbert. I'll see what your guest is 1872 01:29:21.640 --> 01:29:24.079 in a second. But I got to finish up with Jackie. Jackie. 1873 01:29:24.119 --> 01:29:26.600 Here's the deal. The short and suite of it is, 1874 01:29:27.720 --> 01:29:30.720 Kelly said, you want to send us the video, but 1875 01:29:30.720 --> 01:29:33.279 but but but but so tell me tell me what 1876 01:29:33.319 --> 01:29:34.840 you would like to do at this point. 1877 01:29:36.479 --> 01:29:38.840 I do, I do want help, but it's just that 1878 01:29:38.960 --> 01:29:42.439 the tenants they're kind of like professional tenants. Sure, So 1879 01:29:42.840 --> 01:29:47.079 they orchestrated a story and her doing the things that 1880 01:29:47.159 --> 01:29:52.640 she's doing is for the purpose of substantiating her story, 1881 01:29:52.760 --> 01:29:55.359 which I found out later on is not really legitimate. 1882 01:29:55.439 --> 01:29:58.720 Okay, what what I got to understand this story that 1883 01:29:58.800 --> 01:30:01.159 she's trying to substain and she ate where she gets 1884 01:30:01.239 --> 01:30:04.439 naked and uses a bathroom all over the hall. So 1885 01:30:04.479 --> 01:30:06.800 what story does that help with? 1886 01:30:08.000 --> 01:30:11.880 So she was sharing the bathroom in the kitchen with 1887 01:30:11.920 --> 01:30:15.600 the roommate and they came up with a situation where 1888 01:30:15.640 --> 01:30:20.119 they had an interpersonal issue whereby one roommate locked out 1889 01:30:20.159 --> 01:30:23.920 the other. Okay, while I was trying to solve that problem, 1890 01:30:24.680 --> 01:30:27.439 I couldn't solve the problem, and it escalated to the 1891 01:30:27.479 --> 01:30:31.800 point where she was calling the city building department down 1892 01:30:31.800 --> 01:30:34.720 on me and saying that I did not rent out 1893 01:30:34.760 --> 01:30:39.880 the place properly. Okay, given that I still have thirty 1894 01:30:39.960 --> 01:30:42.600 days to correct it. If it was not rented out properly, 1895 01:30:42.640 --> 01:30:45.279 whereby both people could be on one lease and they 1896 01:30:45.279 --> 01:30:47.520 couldn't be on the same lease because one was long 1897 01:30:47.640 --> 01:30:52.479 term and one was short term. So I offered to 1898 01:30:52.560 --> 01:30:56.000 pay for housing and hotel for her, and I've been 1899 01:30:56.039 --> 01:30:58.640 doing that for months, and she will not go to 1900 01:30:58.760 --> 01:31:00.159 the places to have that. 1901 01:31:00.640 --> 01:31:03.319 So Jackie, I've got to ask this question again, and 1902 01:31:03.359 --> 01:31:06.239 maybe I didn't ask you right the first time. What 1903 01:31:06.279 --> 01:31:08.680 does that have to do with her running around in 1904 01:31:08.720 --> 01:31:12.399 the hallways in between the two units or wherever. She 1905 01:31:12.600 --> 01:31:17.840 is completely naked and defecating everywhere, and you have that 1906 01:31:17.960 --> 01:31:20.800 on video. I don't understand what any of it has 1907 01:31:20.840 --> 01:31:22.960 to do. What I can help with is if you 1908 01:31:23.159 --> 01:31:26.520 actually send a video like that and it's what you're describing, 1909 01:31:26.920 --> 01:31:28.840 I will get it to the right people in New 1910 01:31:28.920 --> 01:31:31.760 York City, the right borough and try to get her 1911 01:31:31.880 --> 01:31:34.159 taken out of there because she's a looney to. 1912 01:31:35.920 --> 01:31:40.079 Okay, she's just using that as her reasoning. 1913 01:31:40.199 --> 01:31:43.239 Her reasoning. What would she possibly be using that for 1914 01:31:43.560 --> 01:31:46.960 your honor? You cannot evict me because I run around naked? 1915 01:31:47.439 --> 01:31:49.600 What do you mean? I don't understand what you're saying. 1916 01:31:49.680 --> 01:31:52.600 It sounds like Jackie thinks that the crazy lady has 1917 01:31:52.640 --> 01:31:55.680 some sort of an end goal in mind, and to 1918 01:31:55.720 --> 01:31:58.600 that end, she's defecating in the hallway. So Jackie, what 1919 01:31:58.760 --> 01:32:00.960 is this crazy lady actually trying to achieve? Can you 1920 01:32:00.960 --> 01:32:02.399 summarize that for us? 1921 01:32:02.680 --> 01:32:07.520 Yeah, she's blackmailing me and extorting, trying to start money 1922 01:32:07.520 --> 01:32:07.880 out of me. 1923 01:32:08.000 --> 01:32:09.399 So we've okay, I've. 1924 01:32:09.239 --> 01:32:12.359 Also okay, listen, I'm not even gonna let you go 1925 01:32:12.439 --> 01:32:15.119 on because I don't understand this. And I'll say it again. 1926 01:32:15.600 --> 01:32:18.800 What does that have to do? She's trying to extort 1927 01:32:18.880 --> 01:32:23.960 you by getting naked and crapping everywhere? That that what? 1928 01:32:24.000 --> 01:32:31.479 How is that extortion? She's a nut? Okay, seriously, Jackie, 1929 01:32:31.520 --> 01:32:34.920 how was he? I'm just frustrated. I don't understand what 1930 01:32:34.920 --> 01:32:37.760 you're saying. No one in their right mind. Okay, I'm 1931 01:32:37.760 --> 01:32:40.880 gonna I'm gonna blackmail you, Dmitri. And here's how I'm 1932 01:32:40.920 --> 01:32:43.640 gonna do it. I'm gonna strip down naked right now 1933 01:32:44.000 --> 01:32:48.640 and go over there, and I'm blackmailing you. What what? What? 1934 01:32:48.640 --> 01:32:48.840 What? 1935 01:32:48.840 --> 01:32:51.960 What does that even make sense? This is Jackie, You're 1936 01:32:52.000 --> 01:32:54.079 not even making sense. Here's where I'm gonna put it. 1937 01:32:54.239 --> 01:32:55.880 And I'd love to help you, but I've got to 1938 01:32:55.920 --> 01:32:58.479 have the proof you're talking about, and then we'll help you. 1939 01:32:58.720 --> 01:33:01.640 But for the for God's can, let's find missing something 1940 01:33:01.680 --> 01:33:05.640 from anybody out there, anybody listening to this insane conversation? 1941 01:33:06.119 --> 01:33:10.199 How is Jackie getting blackmailed? By a person that is 1942 01:33:10.279 --> 01:33:12.159 doing what we're talking about. 1943 01:33:11.960 --> 01:33:14.720 Jackie, could you answer that question in just two sentences? 1944 01:33:14.840 --> 01:33:18.479 Go ahead, Jackie, because she's trying to say I rented 1945 01:33:18.479 --> 01:33:22.119 out with property improperly, so that's what she's us himself. 1946 01:33:22.239 --> 01:33:25.760 Okay, Bradley O'Brien, you have helped landlords of vic tennants 1947 01:33:25.840 --> 01:33:28.760 in Colorado forever in a day. Have you ever in 1948 01:33:28.800 --> 01:33:31.239 your life had a landlord come to you and say 1949 01:33:31.359 --> 01:33:34.239 I have a tenant that is stripping down naked, defecating 1950 01:33:34.239 --> 01:33:36.920 all over the floors, trying to blackmail me. 1951 01:33:37.720 --> 01:33:38.960 No, not once. 1952 01:33:39.439 --> 01:33:41.760 It's never happened. Are you sure? Do you need to 1953 01:33:41.800 --> 01:33:44.520 go through your files? So does it make any sense 1954 01:33:44.560 --> 01:33:48.560 to you? I've asked Dmitri. Dmitri will generally have something, 1955 01:33:48.800 --> 01:33:52.399 let's add nothing. Does this conversation make any sense to you? 1956 01:33:52.520 --> 01:33:55.159 That's a novel concept. It's almost like negligent entrustment or 1957 01:33:55.159 --> 01:33:59.279 negligent hiring, where you're blaming the business for hiring somebody 1958 01:33:59.279 --> 01:34:02.199 that they shouldn't hire. So it sounds like the idea 1959 01:34:02.239 --> 01:34:04.359 here is that these tenants are trying to blame the 1960 01:34:04.439 --> 01:34:06.680 landlord for renting to somebody that she shouldn't have rented 1961 01:34:06.720 --> 01:34:07.520 to and. 1962 01:34:07.640 --> 01:34:10.760 Then they're trying to blame her by getting naked and 1963 01:34:10.800 --> 01:34:11.199 doing it. 1964 01:34:11.279 --> 01:34:13.560 That she should have done a mental check on the 1965 01:34:13.720 --> 01:34:14.520 rental application. 1966 01:34:14.720 --> 01:34:16.520 You know, if she rents to Drew, she won't have 1967 01:34:16.560 --> 01:34:18.840 that problem because he can't go number two. 1968 01:34:19.840 --> 01:34:23.760 You know what, that might be the funniest thing I 1969 01:34:23.800 --> 01:34:28.600 have ever heard from Doc Doc I can number that 1970 01:34:28.720 --> 01:34:32.199 was pretty dang good. Gilbert and Scott hold on, we 1971 01:34:32.279 --> 01:34:35.159 got two lines open three oh three seven one three 1972 01:34:35.159 --> 01:34:37.520 eight two five five, Jackie, I'm done on air with you, 1973 01:34:37.560 --> 01:34:40.960 but honestly, you send us over that video. I promise 1974 01:34:41.079 --> 01:34:43.479 we will help you get rid of that nut, whether 1975 01:34:43.600 --> 01:34:45.279 she's blackmailing you or not. 1976 01:34:50.800 --> 01:34:54.079 Go with a sure thing Denver's Best roofer Excel Roofing 1977 01:34:54.159 --> 01:34:56.800 dot com. You don't pay a cent until you're content. 1978 01:35:00.199 --> 01:35:03.359 Time for an insurance check up free, no obligation. In comparison, 1979 01:35:03.479 --> 01:35:07.000 call Compass Insurance paying too much your coverage at dozens 1980 01:35:07.039 --> 01:35:09.800 of insurance companies find out now three all three seven 1981 01:35:09.880 --> 01:35:12.680 seven to one help. You'll think you're his only customer 1982 01:35:12.720 --> 01:35:15.000 when you choose Frank durand the real estate Man dot 1983 01:35:15.000 --> 01:35:18.319 com to list your home with Remax Alliance three all 1984 01:35:18.359 --> 01:35:24.199 three nine two zero sixteen twenty two. 1985 01:35:27.239 --> 01:35:30.439 R three oh three seven one three eight two five five. 1986 01:35:30.479 --> 01:35:33.159 You know, we handle it all here if you really 1987 01:35:33.199 --> 01:35:34.920 think about it, if we do get to have video, 1988 01:35:35.119 --> 01:35:39.600 first of all, we do want to help her, no kidding, 1989 01:35:39.640 --> 01:35:41.800 but I was just getting a little frustrated there. I'm 1990 01:35:41.840 --> 01:35:44.479 just gonna kind of let that be in the uh 1991 01:35:44.920 --> 01:35:47.039 mirror now. Three oh three seven one three a two 1992 01:35:47.079 --> 01:35:50.439 five five. I do want to tell you about I 1993 01:35:50.439 --> 01:35:52.800 think people can tell I'm cheating. My screen went down, 1994 01:35:52.840 --> 01:35:56.520 so I got to launch it again. I do these commercials. 1995 01:35:56.560 --> 01:35:59.720 We call them in house meeting when we come back 1996 01:35:59.760 --> 01:36:02.920 from I talk about these companies real quick, and I 1997 01:36:02.960 --> 01:36:05.479 had to see which one it is. I'm kind of 1998 01:36:05.680 --> 01:36:09.479 pulling my dress up. That sounds weird. Clear Skirt, I'm 1999 01:36:09.479 --> 01:36:12.199 pulling my skirt up. One Clear Choice Doors. That's who 2000 01:36:12.199 --> 01:36:13.800 I'm gonna talk about. Let me tell you why I've 2001 01:36:13.800 --> 01:36:16.720 personally used them numerous times. In fact, they came out 2002 01:36:16.760 --> 01:36:20.199 put in this beautiful new belt driven, beautiful new and 2003 01:36:20.319 --> 01:36:24.239 more importantly quiet belt driven garage door opener. At the time, 2004 01:36:24.279 --> 01:36:25.960 I spend two hundred and ninety nine bucks. I know 2005 01:36:26.000 --> 01:36:27.920 there are a few bucks more now, but think about 2006 01:36:27.920 --> 01:36:30.399 that you got that old one with the chain that rattles. 2007 01:36:30.399 --> 01:36:33.279 Oh my god, it'll drive you crazy. The dog's here 2008 01:36:33.319 --> 01:36:36.720 every time something. Someone opens a garage and starts barking. 2009 01:36:36.920 --> 01:36:39.119 You get these new ones. You can hear anything. On 2010 01:36:39.159 --> 01:36:41.359 top of that, if you need a new garage door. 2011 01:36:41.600 --> 01:36:43.840 These guys have it all. They have got the most 2012 01:36:43.840 --> 01:36:47.319 beautiful stuff, and they got showrooms from one end of 2013 01:36:47.399 --> 01:36:50.880 the front range to the other one Clear Choice Doors 2014 01:36:51.479 --> 01:36:55.279 dot Com. Now we're going to go back to the phones, 2015 01:36:55.840 --> 01:36:58.960 and we have someone else that's got a guest for us, 2016 01:36:59.359 --> 01:37:02.760 and basically the one I'll say it real quick, and 2017 01:37:02.760 --> 01:37:05.359 then we're going to go to a question on cash events. 2018 01:37:05.800 --> 01:37:07.680 I'm not sure what that means in an issue with 2019 01:37:07.760 --> 01:37:09.880 an engine off road. I think I've heard of off 2020 01:37:09.960 --> 01:37:13.039 road automotive. Is that the follow up you were talking 2021 01:37:13.039 --> 01:37:14.800 about Susannah, she's a teacher. 2022 01:37:14.880 --> 01:37:17.079 But yeah, let's do a guest Mark. 2023 01:37:17.640 --> 01:37:20.600 Yeah, we're gonna ask so Suzanne and I in the 2024 01:37:20.640 --> 01:37:24.279 next couple of weeks or next almost Yeah, the next 2025 01:37:24.279 --> 01:37:27.720 couple of weeks are going to be downtown Denver getting 2026 01:37:27.840 --> 01:37:31.359 pictures taken in front of the tenth Circuit. 2027 01:37:32.079 --> 01:37:33.479 Let's just call it the Federal courthouse. 2028 01:37:33.520 --> 01:37:36.039 Federal Courthouse. That's what we'll call it from here out. 2029 01:37:36.479 --> 01:37:39.119 And let's see who's been holding the longest. Gilbert, what 2030 01:37:39.239 --> 01:37:39.920 is the guest, sir? 2031 01:37:41.399 --> 01:37:42.960 Yeah, I got two things for you. 2032 01:37:42.560 --> 01:37:46.680 You get one, brother, No, No, I have something different. 2033 01:37:46.720 --> 01:37:50.960 Oh what do you got? Gilbert? Go ahead. I can't 2034 01:37:51.000 --> 01:37:54.319 go number two anymore. It's true. 2035 01:37:55.680 --> 01:37:58.199 Wait, I have I'm okay. 2036 01:37:57.239 --> 01:38:01.319 Now do you do you? Gilbert? You listened to the 2037 01:38:01.359 --> 01:38:02.359 show long enough to. 2038 01:38:02.319 --> 01:38:03.000 Know what that is. 2039 01:38:04.319 --> 01:38:06.960 Yes, I do, Drew, Drew, I just. 2040 01:38:06.840 --> 01:38:08.800 Got to say this because you just made me think 2041 01:38:08.840 --> 01:38:11.920 of something. You know, how many people are probably driving 2042 01:38:11.960 --> 01:38:14.720 down the road they hear me scream at some auto 2043 01:38:14.720 --> 01:38:17.840 shop or some contractor. Then the next thing they know, 2044 01:38:18.000 --> 01:38:23.760 they're hearing I'm trying to trigger Dragon. They're here. 2045 01:38:25.239 --> 01:38:26.239 Number two anymore. 2046 01:38:26.439 --> 01:38:30.960 So this guy called in literally he's from New York 2047 01:38:32.119 --> 01:38:37.960 or New Jersey actually, and he wants to sue a 2048 01:38:38.000 --> 01:38:42.840 pharmacist because the pharmacist didn't tell him not to take 2049 01:38:42.880 --> 01:38:48.600 a certain medication and he took it and he no longer. 2050 01:38:48.800 --> 01:38:50.560 I can't go number two anymore. 2051 01:38:50.680 --> 01:38:53.520 And that was a real call. And if you're lucky 2052 01:38:53.640 --> 01:38:55.520 enough to call into the show, and we try to 2053 01:38:55.560 --> 01:38:58.239 help you. Uh, and you're if you're lucky enough to 2054 01:38:58.319 --> 01:39:00.760 get yourself played back every day day for the rest 2055 01:39:00.840 --> 01:39:04.039 of your life, maybe you two can be happy. Gilbert, 2056 01:39:04.039 --> 01:39:04.800 what's your guests sir? 2057 01:39:06.039 --> 01:39:08.359 Oh, you're going to do a promo for a for 2058 01:39:09.279 --> 01:39:13.800 advertisement for another state. 2059 01:39:16.199 --> 01:39:16.720 Courthouse. 2060 01:39:16.960 --> 01:39:22.359 No, sir, No, sir, no, sir, you can free that 2061 01:39:22.479 --> 01:39:25.199 up for Gilbert. Here's the deal, folks, Suzanna and I 2062 01:39:25.279 --> 01:39:30.479 are getting pictures taken in front of the Federal Courthouse 2063 01:39:30.640 --> 01:39:36.520 in Denver a week from this Saturday. And why if 2064 01:39:36.520 --> 01:39:39.279 you listen to the show long enough, you'll probably have 2065 01:39:39.359 --> 01:39:43.159 a good idea why but nobody so far, And you 2066 01:39:43.239 --> 01:39:45.960 will get two tickets. I don't know to what yet, 2067 01:39:46.119 --> 01:39:48.840 but it'll be probably either a Rockies game or a 2068 01:39:48.920 --> 01:39:53.239 Nuggets game, possibly an Avalanche game. A game, you'll get tickets. 2069 01:39:53.359 --> 01:39:56.319 I think it's because you've had the most frivolous lawsuits 2070 01:39:56.520 --> 01:39:57.640 in small claims court. 2071 01:39:58.680 --> 01:40:00.920 Well, they're not frivolous. I've won on every single one 2072 01:40:00.960 --> 01:40:05.039 of them, Doc. Everyone, I have never filed a small 2073 01:40:05.079 --> 01:40:08.960 claims suit, not once, and didn't get what I wanted. 2074 01:40:09.000 --> 01:40:11.640 Now have we gone to court? Most of them know 2075 01:40:11.840 --> 01:40:15.960 we settled way before the courte Sometimes we settle at mediation, 2076 01:40:16.439 --> 01:40:18.560 but not one time have I not got what I 2077 01:40:18.600 --> 01:40:21.239 asked for? Stephanie, I'll go to your guests in a minute. 2078 01:40:21.279 --> 01:40:24.119 Three oh three seven one three eight two five five, Scott, 2079 01:40:24.520 --> 01:40:25.640 what's going on with. 2080 01:40:25.520 --> 01:40:29.479 You entertaining my call? 2081 01:40:29.720 --> 01:40:30.119 What's up? 2082 01:40:30.520 --> 01:40:30.600 So? 2083 01:40:30.640 --> 01:40:33.439 I've been to a couple of events recently, one at 2084 01:40:33.479 --> 01:40:36.520 the ball Arena and another one at the Denver Coliseum. 2085 01:40:36.920 --> 01:40:39.119 And when I go to the consulsion area to get 2086 01:40:39.159 --> 01:40:42.239 my drink or food, they have a policy of credit 2087 01:40:42.239 --> 01:40:45.199 cards only NI cash. They sure do, and I'm really 2088 01:40:45.199 --> 01:40:47.640 trying my best to get away from using credit cards. 2089 01:40:48.000 --> 01:40:51.319 And my understanding was there's a state law that says 2090 01:40:51.319 --> 01:40:53.720 that there's a person there who could take your credit card. 2091 01:40:53.720 --> 01:40:55.239 They're also supposed to take cash. 2092 01:40:55.359 --> 01:40:58.479 I don't think that. I don't think there is a 2093 01:40:58.560 --> 01:41:01.920 law that says that, oh there is, Well, then how 2094 01:41:01.920 --> 01:41:02.520 do they do it? 2095 01:41:02.840 --> 01:41:03.079 Well? 2096 01:41:03.239 --> 01:41:05.880 Are they exempt because they're the city in county or something? 2097 01:41:05.880 --> 01:41:08.199 I would take a look at that law and see 2098 01:41:09.119 --> 01:41:11.039 see what the facilities are exempt from that. 2099 01:41:11.119 --> 01:41:13.960 Well, Okay, there might be exemptions because you're a city 2100 01:41:14.000 --> 01:41:16.920 in county. Fine, but I can tell you right now 2101 01:41:16.960 --> 01:41:21.560 whether it comes to parking anywhere, well, not anywhere, I guess. Really. 2102 01:41:21.600 --> 01:41:24.000 The only examples I can use right now is parking 2103 01:41:24.039 --> 01:41:27.399 a ball arena or parking at the Broncos Stadium mile High. 2104 01:41:27.560 --> 01:41:29.680 Both of them don't take cash anymore, and I'll tell 2105 01:41:29.720 --> 01:41:32.920 you why, because the employees rip them off. They don't 2106 01:41:32.960 --> 01:41:35.880 want the employees taking cash. They want an audit trail. 2107 01:41:36.119 --> 01:41:38.279 They're not going to be able to grab your credit 2108 01:41:38.319 --> 01:41:41.000 card and steal from you easily, or steal from the 2109 01:41:41.000 --> 01:41:44.159 employer easily like cash. Now, the other thing I'm sure 2110 01:41:44.199 --> 01:41:46.800 you can do. How about like Apple Play, Apple Pay 2111 01:41:46.880 --> 01:41:48.640 or Venmo. Do they accept that stuff? 2112 01:41:50.319 --> 01:41:50.479 Oh? 2113 01:41:50.520 --> 01:41:51.079 I don't know. 2114 01:41:51.439 --> 01:41:54.079 And then Scott, Scott, I understand you want to wean 2115 01:41:54.159 --> 01:41:56.279 off credit cards to where you were going with that, 2116 01:41:56.399 --> 01:41:59.079 but the theft is the issue. But how about just 2117 01:41:59.159 --> 01:42:02.119 a debit card echoes rate from your bank account? 2118 01:42:03.199 --> 01:42:07.680 It could be either nty fees associated. No, I don't know. 2119 01:42:07.720 --> 01:42:11.439 I guess my my angle is my understanding was at 2120 01:42:11.479 --> 01:42:13.279 least hurting. The rumor point of view is that it 2121 01:42:13.359 --> 01:42:15.079 was a state law of some kind. I don't know 2122 01:42:15.079 --> 01:42:17.560 if there's some exempted entities that would be interesting. 2123 01:42:17.720 --> 01:42:20.239 Well, I guarantee there are because the PEPSI center is 2124 01:42:20.279 --> 01:42:21.720 not going to get away with it. I'll tell you 2125 01:42:21.800 --> 01:42:25.720 the other one. Colorado does a DMV AD drives me insane. 2126 01:42:26.000 --> 01:42:29.880 So you're not allowed to give a cash discount. Did 2127 01:42:29.920 --> 01:42:32.680 you guys know that if you take credit cards in 2128 01:42:32.720 --> 01:42:35.399 the state of Colorado, you're not allowed to give a 2129 01:42:35.439 --> 01:42:38.199 cash discount. So, in other words, you know, we'll take 2130 01:42:38.239 --> 01:42:41.359 two percent off your bill if you pay by cash. 2131 01:42:41.359 --> 01:42:44.000 You're not allowed to do it, okay, And you're not 2132 01:42:44.079 --> 01:42:46.479 allowed to charge an extra fee on a credit card. 2133 01:42:46.760 --> 01:42:49.239 But if you go but if you go to DMV, 2134 01:42:49.399 --> 01:42:51.920 they can charge an extra fee because they're exempt from it. 2135 01:42:52.359 --> 01:42:56.039 That drives meat Hods. I mean, it's crazy, That's that's 2136 01:42:56.079 --> 01:42:58.760 our life. We got to take a break. Brian tim 2137 01:42:59.199 --> 01:43:00.520 Evan hold on. 2138 01:43:06.600 --> 01:43:09.880 Go with a sure thing Denver's Best roofer Excel roofing 2139 01:43:10.000 --> 01:43:10.560 dot com. 2140 01:43:10.600 --> 01:43:12.640 You don't pay a cent until you're content. 2141 01:43:16.000 --> 01:43:19.199 Time for an insurance check up, free no obligation comparison 2142 01:43:19.319 --> 01:43:22.880 call Compass Insurance paying too much your coverage at dozens 2143 01:43:22.880 --> 01:43:25.600 of insurance companies find out now three oh three seven 2144 01:43:25.720 --> 01:43:28.520 seven to one help. You'll think you're his only customer 2145 01:43:28.560 --> 01:43:30.840 when you choose Frank durand the real estate Man dot 2146 01:43:30.840 --> 01:43:34.159 com to list your home with Remax Alliance three oh 2147 01:43:34.199 --> 01:43:36.119 three nine two zero sixteen twenty two. 2148 01:43:37.079 --> 01:43:47.319 Yeah, rits need advis so you don't have to. 2149 01:43:49.319 --> 01:43:49.600 Come. 2150 01:43:49.720 --> 01:43:50.800 Run in US as. 2151 01:43:50.720 --> 01:43:51.720 Fast as you can. 2152 01:43:53.000 --> 01:43:54.319 Shooter's gonna help. 2153 01:43:54.600 --> 01:44:00.680 Come man, This is the Troubleshooter Show. No, I'm Martinez, 2154 01:44:00.680 --> 01:44:02.720 and we welcome my friends to the only show of 2155 01:44:02.760 --> 01:44:06.600 its guide. We're here to solve problems, answer questions, take complaints, 2156 01:44:07.039 --> 01:44:08.840 make your life a little bit better. Maybe you've been 2157 01:44:08.920 --> 01:44:12.239 ripped off by a contractor. You've got a landlord or 2158 01:44:12.279 --> 01:44:16.279 tenant issue right now. Bradley o'brienols Law, dot Coms and 2159 01:44:16.399 --> 01:44:21.359 Studio with us anything commercial, anything, residential, real estate. This 2160 01:44:21.439 --> 01:44:24.960 guy can help. There's no doubt about it. Brad. We 2161 01:44:25.079 --> 01:44:27.760 love when you're in. What's the biggest call you've been 2162 01:44:27.800 --> 01:44:32.159 getting later lately? I know we talked about landlords and 2163 01:44:32.199 --> 01:44:36.079 going over the leases, making sure they're okay. But Dimitri 2164 01:44:36.239 --> 01:44:39.439 asked you an interesting question. Are you seeing an uptick 2165 01:44:39.880 --> 01:44:43.720 in foreclosures? And you said, yeah, your business has seen 2166 01:44:44.000 --> 01:44:44.600 an uptick. 2167 01:44:45.039 --> 01:44:48.039 Yes. I do both transactions, helping people buy and sell 2168 01:44:48.079 --> 01:44:50.039 and do leasing up. But I also do disputes involving 2169 01:44:50.119 --> 01:44:51.880 real estate. So I do go to court, and so 2170 01:44:52.079 --> 01:44:55.359 whenever where the economy is at, you know, strong transactions, 2171 01:44:55.439 --> 01:44:58.319 I'm busy. If it goes the other way. I'm doing 2172 01:44:58.359 --> 01:45:02.279 a lot of foreclosures, mechanicans, o everything, other kinds of 2173 01:45:02.279 --> 01:45:03.399 litigation of other real estate. 2174 01:45:03.600 --> 01:45:07.279 I love it. Man, It's it's pretty crazy. How many 2175 01:45:07.359 --> 01:45:10.720 people do something very basic, like even by a house, 2176 01:45:11.119 --> 01:45:14.199 and they don't have an attorney look it over. They think, well, 2177 01:45:14.239 --> 01:45:16.279 you know what if they have a realtor. I guess 2178 01:45:16.319 --> 01:45:18.880 that's one thing. I still would personally have an attorney 2179 01:45:18.960 --> 01:45:22.720 look things over, especially when it comes to disclosure statements 2180 01:45:22.720 --> 01:45:25.560 and stuff like that. But how many people never do that? 2181 01:45:25.680 --> 01:45:28.000 I mean commercial property. I think a lot of people do. 2182 01:45:28.600 --> 01:45:31.199 But if you go to New York, did you know this? 2183 01:45:31.319 --> 01:45:33.680 You probably know this. You have to use an attorney 2184 01:45:33.720 --> 01:45:34.439 for real estate. 2185 01:45:34.600 --> 01:45:37.439 Yeah, some states there's attorneys on both sides of every deal, 2186 01:45:37.760 --> 01:45:41.880 even the tiniest deals New York, South Carolina, Illinois. But 2187 01:45:41.960 --> 01:45:45.439 in Colorado people don't for some reason use the attorneys 2188 01:45:45.520 --> 01:45:47.920 unless it's of a certain size, maybe a million dollar 2189 01:45:48.000 --> 01:45:49.159 residential purchasing up. 2190 01:45:50.359 --> 01:45:52.479 You know what's weird is why is that from east 2191 01:45:52.560 --> 01:45:54.880 coast to west coast it seems to get more liberal. 2192 01:45:54.920 --> 01:45:56.399 I mean, is there a reasoning for that. 2193 01:45:56.479 --> 01:45:58.640 Well, there's certain states that are known as attorney title 2194 01:45:58.680 --> 01:46:03.199 states where that's just and they're protective. So in South Carolina. 2195 01:46:02.920 --> 01:46:04.199 It's just been that way forever. 2196 01:46:04.279 --> 01:46:06.199 They actually have laws that say you have to have 2197 01:46:06.239 --> 01:46:09.640 an attorney on real estate transaction. And in South Carolina 2198 01:46:09.640 --> 01:46:11.520 they actually close them not a title companies, but in 2199 01:46:11.680 --> 01:46:14.920 attorney offices. But we're not an attorney title state here 2200 01:46:14.920 --> 01:46:15.479 in Colorado. 2201 01:46:15.520 --> 01:46:19.159 You know, we had a crazy one. This guy calls up, Oh, 2202 01:46:19.319 --> 01:46:22.520 get hey, Diane, call back. I promise I'll go to you. 2203 01:46:22.680 --> 01:46:27.680 I can get Joe Lazaron, our criminal defense attorney. I 2204 01:46:27.720 --> 01:46:30.000 can get him on to help you, Diane. But you 2205 01:46:30.079 --> 01:46:32.039 got a call back. That's my fault. I let you 2206 01:46:32.079 --> 01:46:34.520 sit a little too long. But that looked like a 2207 01:46:34.680 --> 01:46:39.319 very serious problem. The grandkid apparently got caught with a 2208 01:46:39.399 --> 01:46:41.960 gun at school. I mean, that's like crazy, But we 2209 01:46:42.039 --> 01:46:44.359 know the right person to call. But we had this 2210 01:46:44.439 --> 01:46:47.920 one guy. The title company. They went through closing, but 2211 01:46:48.079 --> 01:46:51.399 because it was late on Friday, they couldn't wire the money. 2212 01:46:51.960 --> 01:46:55.720 So the weekend goes by the closing happened. I mean, 2213 01:46:55.960 --> 01:47:01.239 everybody exchanged keys whatever on the house. The bank for 2214 01:47:01.359 --> 01:47:04.560 whatever reason, didn't like something. The woman took possession of 2215 01:47:04.600 --> 01:47:06.720 the house. She goes to the house and the water 2216 01:47:06.800 --> 01:47:09.920 heater had frozen. That's what happened, and it needed a 2217 01:47:09.960 --> 01:47:12.560 water heater. And she goes, no, no, no, I went 2218 01:47:12.640 --> 01:47:14.960 out of this deal. Remember they already went through closing. 2219 01:47:15.319 --> 01:47:19.319 But sure enough, ultimately the title company knew the lender 2220 01:47:19.840 --> 01:47:22.600 and they reversed the money back to the lender. The 2221 01:47:22.640 --> 01:47:25.479 guy's now suing them for a quarter million dollars. Can 2222 01:47:25.520 --> 01:47:28.520 you imagine if you could go back after closing, then 2223 01:47:28.720 --> 01:47:31.520 then the real question would be when is closing, who 2224 01:47:31.560 --> 01:47:33.520 owns the house? I think we called you up on 2225 01:47:33.520 --> 01:47:33.800 that one. 2226 01:47:33.880 --> 01:47:34.760 Yeah, that was a while ago. 2227 01:47:35.720 --> 01:47:35.920 You know. 2228 01:47:36.000 --> 01:47:38.359 There is a type of claim called attorney excuse me, 2229 01:47:38.399 --> 01:47:41.800 a closing agent mail practice. The closing agent stopped a 2230 01:47:41.840 --> 01:47:43.920 deal that shouldn't have been stopped. It might be the 2231 01:47:43.960 --> 01:47:46.039 title company closing agent who maybe it felt there. 2232 01:47:46.199 --> 01:47:48.119 I think it is. In fact, that's who they're suing 2233 01:47:48.199 --> 01:47:51.600 is the title company's insurance, which is funny because they're 2234 01:47:51.640 --> 01:47:53.840 the insurance. I mean, it's got a nuts like that. 2235 01:47:54.119 --> 01:47:55.960 All right, we have two lines open three oh three 2236 01:47:56.079 --> 01:47:59.760 seven one three eight two five five. Evan, what's going 2237 01:47:59.800 --> 01:48:00.439 on with you? 2238 01:48:04.199 --> 01:48:04.560 Sorry? 2239 01:48:04.720 --> 01:48:07.840 Hey, cut out? Sorry, no, no problem. What's going on? 2240 01:48:10.119 --> 01:48:13.640 Well, I we talked last week, and I don't think 2241 01:48:14.560 --> 01:48:17.239 things got taken care of like they were said they 2242 01:48:17.239 --> 01:48:20.119 were going to. And I'm getting two different stories from 2243 01:48:20.159 --> 01:48:22.439 the dealership and the service contract company. 2244 01:48:22.680 --> 01:48:25.319 Yeah, my kids, let's kind of recap what happened here. 2245 01:48:25.359 --> 01:48:28.079 Who was working on this or or are they the 2246 01:48:28.119 --> 01:48:29.199 ones that came on air? 2247 01:48:31.119 --> 01:48:31.199 No? 2248 01:48:31.520 --> 01:48:33.920 I asked, because I didn't know if I like, I 2249 01:48:33.960 --> 01:48:35.560 don't know what to do, and my dad was like, 2250 01:48:35.640 --> 01:48:37.000 you need to call this guy and. 2251 01:48:36.960 --> 01:48:39.079 He will help you know, Evan, let let's let's start 2252 01:48:39.119 --> 01:48:41.960 with the original problem. What was the original problem? I 2253 01:48:42.000 --> 01:48:44.399 need to be reminded. Go ahead. 2254 01:48:45.800 --> 01:48:48.399 Well, the original problem was we took our we've had, 2255 01:48:48.439 --> 01:48:51.319 we bought this truck and we took it in and 2256 01:48:51.600 --> 01:48:55.479 the it needs a new engine, and the service contract 2257 01:48:55.640 --> 01:48:59.239 company the claim for the new engine. Yeah, why they 2258 01:48:59.319 --> 01:49:02.880 deny it the lift because as a three inch lift 2259 01:49:03.000 --> 01:49:04.720 and aftermarket. 2260 01:49:04.159 --> 01:49:06.279 Tires on it. So we did have these people on. 2261 01:49:06.359 --> 01:49:08.840 In fact, I want to tell everybody this story real quick. 2262 01:49:08.880 --> 01:49:11.520 This poor woman bought a vehicle from this company, and 2263 01:49:11.560 --> 01:49:13.800 on top of that, she bought a service contract for 2264 01:49:13.840 --> 01:49:17.760 what was it, thirty five hundred bucks? Yes, and I 2265 01:49:17.800 --> 01:49:20.319 remember the place was in Fort Lupton, but I don't 2266 01:49:20.359 --> 01:49:23.840 remember the name of it. What was the name of it? 2267 01:49:23.880 --> 01:49:25.279 From off Road Automotive? 2268 01:49:25.520 --> 01:49:28.840 Off Road Automotive, you bought the that's who you bought 2269 01:49:28.840 --> 01:49:33.319 it from, right, Yes, so you bought the service contract. 2270 01:49:33.359 --> 01:49:35.279 How long did it take to figure out it needs 2271 01:49:35.319 --> 01:49:36.920 an engine? It was pretty quick? 2272 01:49:38.840 --> 01:49:41.399 Well, in December that's when we originally took it in. 2273 01:49:42.760 --> 01:49:45.319 And then now, I mean, and they did some work 2274 01:49:45.359 --> 01:49:47.800 on it. Hold on, you're testing my memory here. They 2275 01:49:47.840 --> 01:49:52.800 did some work on it, and the company, the warranty company, 2276 01:49:52.840 --> 01:49:54.319 actually paid for that work. 2277 01:49:54.399 --> 01:49:56.840 Right, so that. 2278 01:49:56.800 --> 01:49:59.399 As that's what he said, but that's not actually happened. 2279 01:49:59.479 --> 01:49:59.720 Yet. 2280 01:50:00.079 --> 01:50:01.880 They did work on it, and then a week later 2281 01:50:01.880 --> 01:50:04.600 we had to take it back. And then the dealership 2282 01:50:04.640 --> 01:50:07.840 told me that their shop, they're like personal mechanics, didn't 2283 01:50:07.880 --> 01:50:09.880 have time to do it. So they recommended us to 2284 01:50:09.920 --> 01:50:13.159 a new mechanic shop. We took it to them and. 2285 01:50:13.159 --> 01:50:16.199 That company and that and that shop said you need 2286 01:50:16.239 --> 01:50:19.159 an engine, period end of story. And they ran it 2287 01:50:19.199 --> 01:50:22.880 through your aftermarket warranty that you purchased with the vehicle, 2288 01:50:23.239 --> 01:50:26.640 and basically it got declined because the vehicle had been 2289 01:50:26.680 --> 01:50:28.520 modified and the lift was put on it. 2290 01:50:30.159 --> 01:50:31.199 Yes, and yes. 2291 01:50:31.319 --> 01:50:33.199 Then I had him on the air. Who was the 2292 01:50:33.199 --> 01:50:35.199 guy's name? I had on what is his name? 2293 01:50:36.800 --> 01:50:39.079 You had Jordan on the air and he is the 2294 01:50:39.079 --> 01:50:40.399 the financed guy. 2295 01:50:40.520 --> 01:50:40.720 Yeah. 2296 01:50:40.720 --> 01:50:43.840 So Jordan comes on the air from off Road Automotive 2297 01:50:43.880 --> 01:50:47.399 and Fort Collins and said, we're working with the warranty 2298 01:50:47.479 --> 01:50:49.840 company and we're going to get this fixed for And 2299 01:50:49.880 --> 01:50:52.000 that was only a couple of weeks ago, right. 2300 01:50:53.279 --> 01:50:54.319 It was last week? 2301 01:50:54.520 --> 01:50:56.680 And then what happened? Where are they at now? He 2302 01:50:56.880 --> 01:50:58.880 literally came on the air and said we're going to 2303 01:50:58.920 --> 01:51:00.880 get dishandled what's the update? 2304 01:51:01.399 --> 01:51:02.880 Yes, so he. 2305 01:51:03.479 --> 01:51:06.279 Came or he didn't actually call me back. I called 2306 01:51:06.359 --> 01:51:08.880 him on Monday in the afternoon after where I got 2307 01:51:08.880 --> 01:51:12.000 off work and I was like, hey, like what's going on? 2308 01:51:12.039 --> 01:51:14.840 And he was like, oh, sorry, that's right. 2309 01:51:15.279 --> 01:51:17.359 I was like, what's going on? And he was like 2310 01:51:18.479 --> 01:51:22.079 you basically he said that what it sat on the 2311 01:51:22.479 --> 01:51:27.039 Nile lender about the lift and the aftermarket at Tires, 2312 01:51:27.199 --> 01:51:29.359 that that wasn't actually true and that's not why they 2313 01:51:29.399 --> 01:51:31.920 actually denied it. They denied it because of negligence and 2314 01:51:31.960 --> 01:51:35.880 because we submitted two creams, and that we should go 2315 01:51:35.920 --> 01:51:38.159 ahead and just do the first approved claim for the 2316 01:51:38.239 --> 01:51:41.199 lift or the camshaft and the head gaskets and fix 2317 01:51:41.279 --> 01:51:44.800 that first, because mechanics that he knows looked at the 2318 01:51:44.840 --> 01:51:45.960 pictures that I sent. 2319 01:51:47.239 --> 01:51:48.720 Okay, hold on, hold on, hold on. 2320 01:51:48.720 --> 01:51:49.960 That should fix the whole goblem. 2321 01:51:50.119 --> 01:51:52.319 I thought they already did that work. You're saying they 2322 01:51:52.359 --> 01:51:54.640 never did that work because it was never approved. I 2323 01:51:54.680 --> 01:51:56.720 thought I thought they literally did that. 2324 01:51:58.359 --> 01:52:01.520 You know, they never did that that was approved in segues. 2325 01:52:01.560 --> 01:52:04.039 Okay, hold on, hold on, So are you Evan? Evan, 2326 01:52:04.079 --> 01:52:06.840 are you saying this to me now? They just want 2327 01:52:06.880 --> 01:52:10.720 to do the first thing because the warranty company thinks 2328 01:52:11.119 --> 01:52:13.960 that work will fix the problem and it does not 2329 01:52:14.079 --> 01:52:15.159 need a new engine. 2330 01:52:16.720 --> 01:52:16.800 No. 2331 01:52:16.960 --> 01:52:19.800 So it's confusing because that's what the dealership is telling me, 2332 01:52:19.840 --> 01:52:22.600 But the service contract company is telling you something else. 2333 01:52:22.720 --> 01:52:25.479 So they're telling you they're avoiding it because of the lift. 2334 01:52:27.159 --> 01:52:30.880 Yes, and they so they said, after we submitted the 2335 01:52:30.880 --> 01:52:35.479 first claim for the they approved it without seeing the truck. Okay, yeah, 2336 01:52:35.520 --> 01:52:38.560 So then they said then my mechanic com back said, okay, 2337 01:52:38.600 --> 01:52:41.479 I started it, I realized that it needs a new engine, 2338 01:52:41.520 --> 01:52:43.600 and they're like, okay, perfect, submit the claim. We'll send 2339 01:52:43.600 --> 01:52:46.159 an inspector out and then we'll go like we'll go 2340 01:52:46.239 --> 01:52:48.760 from we'll go that route. As soon as the inspector 2341 01:52:48.760 --> 01:52:52.520 saw the vehicle, he said, yes, it needs a new engine, 2342 01:52:52.560 --> 01:52:55.399 but we can't approve it because of the tires and 2343 01:52:55.479 --> 01:52:56.319 the We got to. 2344 01:52:56.279 --> 01:52:58.439 Get this guy back on. Hold on, we got to 2345 01:52:58.479 --> 01:53:01.239 get this guy back on. They sold her a vehicle 2346 01:53:01.279 --> 01:53:04.800 with a three inch lift. I don't know what's correct 2347 01:53:04.880 --> 01:53:07.600 at this point. I don't know if the warranty is 2348 01:53:07.640 --> 01:53:09.920 saying we're not gonna pay it because the vehicle was 2349 01:53:10.000 --> 01:53:13.039 modified with that three inch lift, and honestly, a three 2350 01:53:13.079 --> 01:53:17.079 inch lift should have no taxing on that engine whatsoever. 2351 01:53:17.159 --> 01:53:20.439 In other words, it's a total out. They might on 2352 01:53:20.560 --> 01:53:23.079 paper be able to do it, but it's a total out. 2353 01:53:23.359 --> 01:53:26.840 But what that's not what the dealer that sold her 2354 01:53:26.880 --> 01:53:30.600 the vehicles saying, and the warranty he's basically saying, because 2355 01:53:30.640 --> 01:53:33.760 you have two claims open, they think it's fraud. We 2356 01:53:33.840 --> 01:53:35.720 got to do one at a time. I mean, this 2357 01:53:35.800 --> 01:53:38.920 whole thing doesn't make sense, Kelly. Let's get that guy 2358 01:53:39.039 --> 01:53:42.399 back on from off road to Automotive right after this. 2359 01:53:47.800 --> 01:53:51.039 Go with a sure thing Denver's Best roofer Excel Roofing 2360 01:53:51.159 --> 01:53:51.720 dot com. 2361 01:53:51.760 --> 01:53:53.800 You don't pay a cent until you're content. 2362 01:53:57.159 --> 01:53:59.840 Time for an insurance check up free, no obligation comp 2363 01:54:00.479 --> 01:54:04.000 call Compass insurance paying too much your coverage at dozens 2364 01:54:04.039 --> 01:54:06.800 of insurance companies find out now three all three seven 2365 01:54:06.880 --> 01:54:07.359 seven to one. 2366 01:54:07.479 --> 01:54:07.720 Help. 2367 01:54:07.920 --> 01:54:10.520 You'll think you're his only customer when you choose Frank 2368 01:54:10.600 --> 01:54:13.039 durand the real estate Man dot com to list your 2369 01:54:13.079 --> 01:54:16.199 home with Remax Alliance three all three nine two zero 2370 01:54:16.359 --> 01:54:19.920 sixteen twenty two all. 2371 01:54:19.880 --> 01:54:22.560 Right, three O three seven one three A two five five. 2372 01:54:22.560 --> 01:54:25.800 Here's the deal, Kelly, you reached over to off Road Automotive. 2373 01:54:25.840 --> 01:54:29.600 Would you find out? So Jordan is actually off today, 2374 01:54:29.680 --> 01:54:30.239 So I'm going. 2375 01:54:30.239 --> 01:54:33.399 To try to uh get with him tomorrow. 2376 01:54:33.560 --> 01:54:35.520 You're supposed to be back at work tomorrow. 2377 01:54:35.560 --> 01:54:35.920 Correct. 2378 01:54:35.960 --> 01:54:38.079 I'm hoping he comes back on because I don't want 2379 01:54:38.079 --> 01:54:39.960 to lose faith in this guy. This guy from off 2380 01:54:40.039 --> 01:54:43.920 Road Automotive came on. Evan called it a week ago 2381 01:54:44.039 --> 01:54:46.760 or two weeks ago, whatever it was, very recently, and 2382 01:54:46.880 --> 01:54:48.920 the bottom line is this. I'm going to recap this 2383 01:54:49.079 --> 01:54:51.600 very quickly. She bought a vehicle. How long did you 2384 01:54:51.720 --> 01:54:53.239 own the vehicle, Evan. 2385 01:54:54.760 --> 01:54:55.680 Before it broke down? 2386 01:54:55.840 --> 01:54:57.039 Yeah? 2387 01:54:57.600 --> 01:54:58.000 A month? 2388 01:54:58.279 --> 01:55:01.479 So one month later it needs an engine. And basically, 2389 01:55:01.560 --> 01:55:05.439 she bought a warranty in the warranty company. Regardless of 2390 01:55:05.479 --> 01:55:08.600 the reasoning, it doesn't even matter. Now she's hearing multiple 2391 01:55:08.640 --> 01:55:11.920 stories from the warranty company. You heard direct from them. 2392 01:55:11.960 --> 01:55:17.439 It's because of the lift, right, yeah and there, yes, Yeah, 2393 01:55:17.479 --> 01:55:20.399 that's all I care about. So they're saying because this 2394 01:55:20.520 --> 01:55:23.880 vehicle had a lift. Now listen, when she purchased the vehicle, 2395 01:55:23.880 --> 01:55:26.479 it had a lift. When she purchased it from this 2396 01:55:26.640 --> 01:55:30.119 shop off Road Automotive. Not only did it have a lift, 2397 01:55:30.159 --> 01:55:33.239 but they sold her a warranty that apparently isn't going 2398 01:55:33.319 --> 01:55:35.680 to cover anything because it had a lift. They should 2399 01:55:35.680 --> 01:55:38.920 have known better, period, end of story. They should have 2400 01:55:39.039 --> 01:55:42.640 known better if that's the case. But the people over 2401 01:55:42.680 --> 01:55:46.279 at off Road Automotive are saying a different story. And 2402 01:55:46.359 --> 01:55:51.039 quite frankly, I don't understand why the warranty company would 2403 01:55:51.119 --> 01:55:54.439 lie to Evan on the reason they declined it. But 2404 01:55:54.479 --> 01:55:57.960 the people over at Off Road Automotive are saying what Evan, 2405 01:56:00.520 --> 01:56:01.760 they denied it due. 2406 01:56:01.640 --> 01:56:03.720 To negligence and submitting multiple claims. 2407 01:56:03.840 --> 01:56:07.119 Now, see, here's what's crazy to me. Tmitri. You follow 2408 01:56:07.159 --> 01:56:11.039 these cases like I do. You're thinking everything going on 2409 01:56:11.119 --> 01:56:14.439 around here. If you talk to the warranty company that 2410 01:56:14.600 --> 01:56:17.600 literally would pay it and they're saying we declined it 2411 01:56:17.640 --> 01:56:21.239 because of this, and Evan, you literally heard that from 2412 01:56:21.279 --> 01:56:27.079 an employee of the warranty company. Correct the did you 2413 01:56:27.119 --> 01:56:30.239 get hold on very direct questions? Did you get some 2414 01:56:30.439 --> 01:56:32.399 form of denial letter from them? 2415 01:56:34.000 --> 01:56:34.239 Yes? 2416 01:56:34.520 --> 01:56:36.319 And what does a denial letter say? 2417 01:56:38.000 --> 01:56:39.479 It's you want specifics? 2418 01:56:39.640 --> 01:56:39.840 Yeah? 2419 01:56:39.840 --> 01:56:47.000 I do. Actually, no, that's fine. Do you tell me 2420 01:56:47.079 --> 01:56:49.199 you interrupted me when you have it pulled up? Here's 2421 01:56:49.239 --> 01:56:52.119 where I'm going with this. So, for the life of me, 2422 01:56:52.159 --> 01:56:54.720 if she has a denial letter saying it's because of 2423 01:56:54.760 --> 01:56:57.479 the lift, I don't care what the dealers telling her. 2424 01:56:57.720 --> 01:57:00.159 I just don't give a crap because the old only 2425 01:57:00.239 --> 01:57:03.439 person not paying that should be paying is going to 2426 01:57:03.479 --> 01:57:06.600 be that warranty company and they're saying we're not paying 2427 01:57:06.720 --> 01:57:09.600 this repair because of this the lift. I don't care. 2428 01:57:09.680 --> 01:57:14.000 If the people that sell it go ahead read it, okay, it. 2429 01:57:14.000 --> 01:57:17.439 Says Unfortunately most advise that your policy does not extend 2430 01:57:17.479 --> 01:57:20.239 coverage for this loss because your policy states as follows 2431 01:57:20.359 --> 01:57:27.079 on page six under exclusion number seven misuse or abuse, negligence, modification, alteration, tampering, disconnection, 2432 01:57:27.199 --> 01:57:29.720 and proper adjustment to repair the insallation of parts not 2433 01:57:29.800 --> 01:57:30.119 you click. 2434 01:57:30.239 --> 01:57:30.720 Yeah, that's it. 2435 01:57:30.760 --> 01:57:32.600 I don't need any more modification. 2436 01:57:32.720 --> 01:57:37.640 Yes, it's not negligence, it's nice. Yes, it's modifications. 2437 01:57:37.920 --> 01:57:40.560 Yeah, it's a big time exclusion, and I think they 2438 01:57:40.600 --> 01:57:43.439 have a valid argument. Here's the problem. The dealer off 2439 01:57:43.520 --> 01:57:46.159 road Automotive, they promised me they were going to get 2440 01:57:46.199 --> 01:57:49.279 this handled through the warranty company because they sell a 2441 01:57:49.319 --> 01:57:51.920 lot of them, and if they did it get it 2442 01:57:52.000 --> 01:57:54.720 covered through the warranty company, they were going to make 2443 01:57:54.760 --> 01:57:57.000 it right by either letting you out of the deal 2444 01:57:57.279 --> 01:57:59.920 or giving you the full value of what you paid 2445 01:58:00.319 --> 01:58:04.039 towards another vehicle without any monkey business. And that last 2446 01:58:04.039 --> 01:58:07.000 part's the most important because there's a lot of dealers 2447 01:58:07.000 --> 01:58:09.039 out there that go, oh, well, we're going to trade 2448 01:58:09.039 --> 01:58:11.000 her out of it. All that means is we're going 2449 01:58:11.079 --> 01:58:13.479 to kick her in the face and take more money 2450 01:58:13.479 --> 01:58:15.880 from her. And that is not going to be acceptable 2451 01:58:15.920 --> 01:58:19.840 to me whatsoever. In this circumstance, Evan, We're going to 2452 01:58:19.960 --> 01:58:23.000 try to get these folks on the phone tomorrow because 2453 01:58:23.039 --> 01:58:26.079 he's not working and I'm giving him the benefit of 2454 01:58:26.159 --> 01:58:29.960 the doubt because I'm that kind of guy. Kelly, make 2455 01:58:30.000 --> 01:58:34.600 sure we reach out Intomitri. Please update Martino on this 2456 01:58:34.880 --> 01:58:36.000 entire call tomorrow. 2457 01:58:36.079 --> 01:58:37.880 Yeah, I'll be working with him and I'll brief him 2458 01:58:37.920 --> 01:58:40.600 on this prior to the call from the dealership. 2459 01:58:40.760 --> 01:58:43.720 And I'm hoping that guy is aces again and comes 2460 01:58:43.760 --> 01:58:46.680 back on and says that part didn't work out. Here's 2461 01:58:46.720 --> 01:58:49.680 what we're working on now. But meantime, this poor woman 2462 01:58:49.760 --> 01:58:52.079 hasn't had a vehicle. She only had it a month, 2463 01:58:52.319 --> 01:58:55.479 And I would argue this in fact, tomorrow, I want 2464 01:58:55.520 --> 01:58:58.039 you to argue my point. Even if you have a 2465 01:58:58.039 --> 01:59:00.760 different one, you can argue yours as well. But here's 2466 01:59:00.760 --> 01:59:04.840 where I'm coming from. She bought this vehicle thinking anything 2467 01:59:04.880 --> 01:59:08.279 that happened to it is gonna be covered. It turns 2468 01:59:08.319 --> 01:59:11.600 out it's not. There is no warranty on this vehicle. 2469 01:59:11.880 --> 01:59:14.600 They sold her a piece of paper that's worthless. Not 2470 01:59:14.720 --> 01:59:17.479 only should she get her thirty five hundred dollars back 2471 01:59:17.760 --> 01:59:20.399 with no one blinking, that should just be handed to her, 2472 01:59:20.680 --> 01:59:23.760 she should be allowed out of the deal because she's 2473 01:59:23.760 --> 01:59:26.600 got a vehicle she thought would be covered. If anything 2474 01:59:26.640 --> 01:59:31.039 happens and it turns out she's got a vehicle nothing's covered, 2475 01:59:31.319 --> 01:59:33.880 I think she should be one hundred percent let out 2476 01:59:33.920 --> 01:59:37.159 of the deal. I think the Automotive Board should get involved. 2477 01:59:37.359 --> 01:59:40.359 I think we should do only only and I'm going 2478 01:59:40.439 --> 01:59:44.079 down the bad the bad outcome. I think we should 2479 01:59:44.119 --> 01:59:48.680 do free commercials for off road automotive. Either way, if 2480 01:59:48.680 --> 01:59:51.840 they do handle it, we do good stuff for them. 2481 01:59:51.960 --> 01:59:54.600 No, I think that's a really great approach, and especially 2482 01:59:54.640 --> 01:59:57.239 when you consider that the purchase that one of the 2483 01:59:57.319 --> 01:59:59.920 key conditions of the purchase was that she thought she 2484 02:00:00.119 --> 02:00:02.640 was buying a vehicle that's covered by this warranty, which 2485 02:00:02.680 --> 02:00:05.239 she paid for that warranty. That it's my argument so 2486 02:00:05.439 --> 02:00:08.439 refinding her the purchase price of the warranty is not enough. 2487 02:00:08.560 --> 02:00:09.399 No, because now. 2488 02:00:09.399 --> 02:00:11.760 He's twenty grand on the car that's dead. 2489 02:00:11.640 --> 02:00:14.239 Well, and it's also doesn't address the top this issue, 2490 02:00:14.279 --> 02:00:16.640 which is the only reason she bought that vehicle is 2491 02:00:16.640 --> 02:00:19.680 because she could also purchase a companion warranty for it. 2492 02:00:19.800 --> 02:00:22.279 I want to bring our attorney in Brad O'Brien Brad. 2493 02:00:22.319 --> 02:00:24.840 I know you don't get into it's not even Lemon law. 2494 02:00:24.960 --> 02:00:27.359 Lemon laws for new stuff. But if you go in 2495 02:00:27.439 --> 02:00:29.279 and you purchase something, I don't care if it's a 2496 02:00:29.359 --> 02:00:32.520 VCR boy at my dating myself, I don't care if 2497 02:00:32.560 --> 02:00:34.800 it's a USB stick, I don't care what it is. 2498 02:00:35.119 --> 02:00:37.439 And they try to sell you the extended warranty. Hell, 2499 02:00:37.479 --> 02:00:39.920 if you buy a blender at Walmart, they want to 2500 02:00:39.960 --> 02:00:43.840 sell you the two dollars extended warranty. When you buy 2501 02:00:43.840 --> 02:00:46.319 that warranty. A lot of people that buy warranties, and 2502 02:00:46.399 --> 02:00:48.439 you might be one of them. It gives you that 2503 02:00:48.560 --> 02:00:51.760 peace of mind. You might not buy something if it 2504 02:00:51.840 --> 02:00:55.479 only has a one day warranty, but you might buy 2505 02:00:55.520 --> 02:00:58.079 something if it's going to be covered for a year. 2506 02:00:58.359 --> 02:01:00.640 So you walk in, you buy some thing, you buy 2507 02:01:00.680 --> 02:01:03.600 the extended warranty, and you think you're going to be 2508 02:01:03.640 --> 02:01:07.760 good for the covered stuff for whatever, a year, thirty 2509 02:01:07.800 --> 02:01:11.000 six thousand miles, whatever we're talking about, whatever it looks like. 2510 02:01:11.359 --> 02:01:15.199 But then you find out that that warranty isn't valid 2511 02:01:15.239 --> 02:01:18.039 on that product at all. My argument is they should 2512 02:01:18.079 --> 02:01:21.159 undeal the total deal because I might not have purchased 2513 02:01:21.159 --> 02:01:23.960 that the only reason I purchased it is because it 2514 02:01:24.039 --> 02:01:26.680 had a warranty. What do you think of that as 2515 02:01:26.720 --> 02:01:28.520 far as a legal argument. 2516 02:01:29.000 --> 02:01:32.720 Well, you first have to look at the actual warranty document. 2517 02:01:33.840 --> 02:01:35.840 It sounds like a classic breach of warranty claim, but 2518 02:01:35.880 --> 02:01:38.680 you have to actually say what is the warranty. Many 2519 02:01:38.720 --> 02:01:43.319 warranties say that here's what it covers, and by here's 2520 02:01:43.319 --> 02:01:46.239 what you're giving up. So it might say that without 2521 02:01:46.239 --> 02:01:48.319 looking at it, that you give up any claims to 2522 02:01:48.960 --> 02:01:51.520 the purchase of the car in the first place, that 2523 02:01:51.600 --> 02:01:55.640 your only remedy is to the is for what the 2524 02:01:55.920 --> 02:01:56.840 day warranty says. 2525 02:01:56.880 --> 02:01:59.199 But the dealer that sold her the car and the 2526 02:01:59.239 --> 02:02:04.279 warranty represented that this warranty will cover that car and 2527 02:02:04.399 --> 02:02:07.520 charged her thirty five hundred dollars for that extended warranty. 2528 02:02:07.960 --> 02:02:12.079 What she found out was because that vehicle was modified 2529 02:02:12.439 --> 02:02:15.439 with a lift kit, that the warranty is no good 2530 02:02:15.439 --> 02:02:19.359 from day one. She literally never had a warranty because 2531 02:02:19.359 --> 02:02:20.880 the vehicle was modified. 2532 02:02:21.000 --> 02:02:23.199 Okay, well, so she might have an alternative type of 2533 02:02:23.199 --> 02:02:26.840 claim instead of reaching warranty. Maybe a misrepresentation claim, that's 2534 02:02:26.880 --> 02:02:29.359 what I like. Maybe a fraud claim, yes, maybe a 2535 02:02:29.399 --> 02:02:31.720 consumer protection Act violation claim. 2536 02:02:31.840 --> 02:02:34.359 Yeah, it's just amazing. I mean, do you understand at 2537 02:02:34.479 --> 02:02:37.479 least where I'm coming from that if I buy something 2538 02:02:37.520 --> 02:02:41.840 that's represented with the three year, thirty six thousand mile warranty, 2539 02:02:42.279 --> 02:02:45.279 these things are covered, but it turns out it doesn't 2540 02:02:45.319 --> 02:02:48.239 cover the product you sold me. I mean, it's an absurdity. 2541 02:02:48.479 --> 02:02:51.079 And that's exactly what I think these guys did. Now, 2542 02:02:51.560 --> 02:02:54.000 I don't think they did it on purpose. And the 2543 02:02:54.039 --> 02:02:57.399 second thing is the warranty companies being sleazy, but they 2544 02:02:57.439 --> 02:03:00.960 all are. They do have an out for modificas this 2545 02:03:01.079 --> 02:03:05.159 three inch modification, in my opinion, would not have anything 2546 02:03:05.199 --> 02:03:07.560 to do with the engine blowing. It's got nothing to 2547 02:03:07.560 --> 02:03:10.680 do with it. It's not like they built Bigfoot and 2548 02:03:10.720 --> 02:03:13.319 they're trying to run Bigfoot on a straight six or 2549 02:03:13.359 --> 02:03:16.720 something that The reality is, I don't think the two 2550 02:03:17.159 --> 02:03:20.359 are even the same. But it doesn't matter because the 2551 02:03:20.399 --> 02:03:23.439 warranty says any modifications. 2552 02:03:23.680 --> 02:03:25.199 Well, that's a bad fact. 2553 02:03:25.439 --> 02:03:27.279 It's a bad fact. Can we get I want to 2554 02:03:27.279 --> 02:03:29.920 get John Fuller on. After the break, Brad and I 2555 02:03:30.000 --> 02:03:32.840 were talking about something very interesting. I promise I'll get 2556 02:03:32.840 --> 02:03:35.119 to the phones too, But we were talking about something 2557 02:03:35.239 --> 02:03:37.840 very interesting. He said, Mark, I heard you in that 2558 02:03:37.920 --> 02:03:41.960 John Fuller spot say that he negotiated the bills down. 2559 02:03:42.000 --> 02:03:44.239 How did he do that? And I told him the 2560 02:03:44.319 --> 02:03:47.119 numbers and there it's crazy. And I'm gonna get John 2561 02:03:47.159 --> 02:03:49.640 on and we're gonna pick his brain because you guys 2562 02:03:49.760 --> 02:03:53.439 ended up in the exact same hospital that we did. 2563 02:03:53.880 --> 02:03:57.920 And the bills are crazy, aren't they. Yep, it's absolutely crazy. 2564 02:03:58.119 --> 02:04:01.159 So Adeline and our daughter got reared on I twenty five. 2565 02:04:01.199 --> 02:04:04.439 She had a cat scan, an MRI and I guess 2566 02:04:04.520 --> 02:04:08.880 just the emergency physician charges whatever they are, the er charges, 2567 02:04:09.319 --> 02:04:12.800 all of it was well over thirty thousand dollars well over. 2568 02:04:13.319 --> 02:04:17.000 John went through the entire case, got us the maximum payoffs. 2569 02:04:17.000 --> 02:04:19.920 He got us I think it was fifty thousand, seventy five. 2570 02:04:20.000 --> 02:04:23.319 Whatever the insurance company could pay out, we got every dime. 2571 02:04:23.920 --> 02:04:29.279 And then he went to Skyridge the hospital and negotiated 2572 02:04:29.359 --> 02:04:34.079 that thirty three thousand dollars down to less than less 2573 02:04:34.079 --> 02:04:36.600 than seven grand. And maybe he'll remember when we have 2574 02:04:36.720 --> 02:04:40.319 him on. And what was interesting is Brad said, how 2575 02:04:40.359 --> 02:04:42.840 can they do that? Because you would think most of 2576 02:04:42.920 --> 02:04:46.319 us would think whatever you actually paid would be the damages. 2577 02:04:46.479 --> 02:04:46.640 Right. 2578 02:04:47.039 --> 02:04:49.600 So Therefore, if he negotiated and I'm down to that, 2579 02:04:50.000 --> 02:04:52.159 we would have to give back some of that money 2580 02:04:52.479 --> 02:04:54.640 or whatever that looks like. But I'm going to have 2581 02:04:54.720 --> 02:04:57.760 him explain after this, because really I didn't know any 2582 02:04:57.800 --> 02:05:01.359 of that up till John Fuller in jan You hold tight, 2583 02:05:01.399 --> 02:05:02.239 You'll be up next. 2584 02:05:07.840 --> 02:05:11.079 Go with a sure thing Denver's Best roofer Excel Roofing 2585 02:05:11.199 --> 02:05:11.800 dot com. 2586 02:05:11.840 --> 02:05:13.840 You don't pay a cent until you're content. 2587 02:05:17.239 --> 02:05:20.399 Time for an insurance check up free no obligation comparison 2588 02:05:20.520 --> 02:05:24.079 call Compass Insurance. Pay too much your coverage at dozens 2589 02:05:24.119 --> 02:05:26.840 of insurance companies find out now three oh three seven 2590 02:05:26.840 --> 02:05:29.199 to seven to one help. You'll think you're his only 2591 02:05:29.279 --> 02:05:31.760 customer when you choose Frank durand the real estate Man 2592 02:05:31.800 --> 02:05:35.199 dot com to list your home with Remax Alliance three 2593 02:05:35.279 --> 02:05:40.760 oh three nine two zero sixteen twenty two all. 2594 02:05:40.720 --> 02:05:43.319 Right three o three seven one three eight two five 2595 02:05:43.439 --> 02:05:46.800 five Denver regen Man. Have I lost a lot of weight? 2596 02:05:46.920 --> 02:05:50.439 In fact, funny story this morning, I'm putting on this shirt, 2597 02:05:50.479 --> 02:05:52.560 literally this shirt I'm wearing right now, and it's a 2598 02:05:52.720 --> 02:05:56.079 extra large. I've worn extra large for my god about 2599 02:05:56.079 --> 02:05:59.239 a year, maybe a year and a half and I'm 2600 02:05:59.279 --> 02:06:01.920 one of these guys like, by the time December's over, 2601 02:06:02.039 --> 02:06:05.239 I put on thirty pounds. I'm not kidding, it's just 2602 02:06:05.279 --> 02:06:08.239 the way it is October, November, December. 2603 02:06:08.800 --> 02:06:09.479 It's cold. 2604 02:06:09.760 --> 02:06:12.039 I'm eating a lot of pizza. Love the cow zones. 2605 02:06:12.079 --> 02:06:15.840 You get the idea drinking some beer, the heavy IPAs 2606 02:06:15.920 --> 02:06:18.359 putting the weight on. Then I want to start losing it. 2607 02:06:18.479 --> 02:06:21.239 So what I used to do is like literally pretty 2608 02:06:21.279 --> 02:06:24.600 much fast, no carbs. But all I would do is 2609 02:06:24.680 --> 02:06:27.800 think of food. That's it. Man. Each day was miserable. 2610 02:06:28.079 --> 02:06:29.960 So I wanted to try this new weight loss. So 2611 02:06:30.000 --> 02:06:32.319 I called up our friends at Denver Regent. Less than 2612 02:06:32.319 --> 02:06:34.319 three hundred bucks a month. I've been on this stuff. 2613 02:06:34.560 --> 02:06:37.680 I've lost over thirty pounds. I'm coming up on thirty five. 2614 02:06:38.000 --> 02:06:40.119 I got about ten more to go. But this morning, 2615 02:06:40.399 --> 02:06:42.760 to go back to it. I get dressed and I 2616 02:06:42.800 --> 02:06:45.760 asked Suzanne, I said, does this look okay on me? 2617 02:06:45.840 --> 02:06:49.680 It just doesn't feel right? And what did you say? Honestly, Well, you're. 2618 02:06:49.520 --> 02:06:51.800 Just riding a fine line of needing to go down 2619 02:06:51.880 --> 02:06:54.600 to large, So I'm back. You probably just need to 2620 02:06:54.640 --> 02:06:55.640 start buying large. 2621 02:06:55.680 --> 02:06:59.399 I feel uncomfortable in my shirt now. Like literally because 2622 02:06:59.399 --> 02:07:02.000 it's too big and baggy. In fact, it's weird. It 2623 02:07:02.079 --> 02:07:04.399 almost makes me it might even make me look big 2624 02:07:04.640 --> 02:07:07.479 because it's so baggy. I even had your checker to 2625 02:07:07.520 --> 02:07:10.079 make sure it wasn't an extra large. But listen, these 2626 02:07:10.239 --> 02:07:13.239 drugs are unbelievable. What they do is they get rid 2627 02:07:13.279 --> 02:07:15.760 of the food noise and they make you feel full. 2628 02:07:16.159 --> 02:07:18.920 Monday Tuesday, I think I probably had one hundred calories. 2629 02:07:18.920 --> 02:07:21.640 One hundred calories Monday and Tuesday. That's it. That's all 2630 02:07:21.640 --> 02:07:24.359 I had. Don't feel hungry at all. Wasn't thinking of 2631 02:07:24.399 --> 02:07:27.960 food last night. I made myself eat something, so I had. 2632 02:07:28.159 --> 02:07:29.840 What did I have? Like a TV dinner? 2633 02:07:30.000 --> 02:07:31.159 Those lazy dog dinners? 2634 02:07:31.239 --> 02:07:33.520 Lazy dog TV dinner, That's what I had. So in 2635 02:07:33.560 --> 02:07:36.479 three days I had that don't think of food and 2636 02:07:36.760 --> 02:07:39.039 no food noise. I love that, saying no food noise 2637 02:07:39.279 --> 02:07:41.800 and you don't feel hungry. It's remarkable drug and for 2638 02:07:41.920 --> 02:07:44.039 less than three hundred bucks a month, you can't go wrong. 2639 02:07:44.359 --> 02:07:47.680 Denverregen dot com and I kid you not. Any questions 2640 02:07:47.720 --> 02:07:49.840 you have on it, I'm happy to answer those. Just 2641 02:07:49.920 --> 02:07:53.119 email help at troubleshooter dot com. Put four mark you 2642 02:07:53.159 --> 02:07:55.760 have any questions on it. I have had almost zero 2643 02:07:55.880 --> 02:07:59.920 side effects, and I went pretty long on this, but honestly, man, 2644 02:08:00.359 --> 02:08:04.239 it's life changing out there Denverregen dot com. Now let's 2645 02:08:04.279 --> 02:08:06.880 go to John Fuller Fuller Law. John, I've got to 2646 02:08:06.920 --> 02:08:09.920 ask you something I was telling Bradley O'Brien, another attorney 2647 02:08:09.960 --> 02:08:13.279 of ours on a referral list, how you negotiated the 2648 02:08:13.279 --> 02:08:14.960 bills down. So I want to make sure I got 2649 02:08:14.960 --> 02:08:19.159 two things right. If I recall, ADDIE's bills were in 2650 02:08:19.239 --> 02:08:22.600 the high thirties, thirty five thousand from basically a cat scan, 2651 02:08:22.720 --> 02:08:26.159 an MRI and whatever an er visit billing. Looks like 2652 02:08:26.520 --> 02:08:29.199 she was there maybe two hours, and it was well 2653 02:08:29.239 --> 02:08:33.039 over thirty thousand dollars. You got maximum results for us. 2654 02:08:33.079 --> 02:08:36.119 You went after the woman that rear ended and you 2655 02:08:36.239 --> 02:08:39.279 got every nickel of insurance she had. Then you went 2656 02:08:39.439 --> 02:08:44.840 and negotiated those hospital bills down to a ridiculous amount 2657 02:08:44.880 --> 02:08:47.479 like five or six grand. So the first thing I 2658 02:08:47.560 --> 02:08:50.560 want to understand personally is this. And by the way, 2659 02:08:50.680 --> 02:08:54.600 this just happened to brat. Not only did this just happen, 2660 02:08:54.680 --> 02:08:56.960 you guys got rear ended too, didn't You were hit. 2661 02:08:57.000 --> 02:08:59.279 At my wife's carge revnted last week. 2662 02:08:59.479 --> 02:09:02.439 Listen to this. John got rear ended and they ended 2663 02:09:02.520 --> 02:09:06.640 up at the same hospital, Skyridge, with bills that are extraordinary. 2664 02:09:06.720 --> 02:09:09.039 So when I was doing a commercial for you and 2665 02:09:09.199 --> 02:09:12.039 mention that, Brad was like, wait was that Skyridge And 2666 02:09:12.079 --> 02:09:14.159 I was like, yeah, it was why he goes it's 2667 02:09:14.239 --> 02:09:17.439 crazy how much they charged for this stuff. So two things. One, 2668 02:09:17.960 --> 02:09:22.319 if you negotiate bills down, you would think the damages 2669 02:09:22.640 --> 02:09:25.920 were negotiated down, but that's not the case. Kind Of 2670 02:09:26.000 --> 02:09:30.159 explain why you get the thirty five thousand dollars from 2671 02:09:30.159 --> 02:09:33.640 the insurance, but yet you could negotiate and then we 2672 02:09:33.720 --> 02:09:36.079 get to keep what's in the middle. Explain why it 2673 02:09:36.119 --> 02:09:36.800 works that way. 2674 02:09:38.159 --> 02:09:41.720 Okay. So that concept is known as a collateral source rule, 2675 02:09:41.880 --> 02:09:45.319 and basically what it says is if I go out 2676 02:09:45.359 --> 02:09:50.199 and spend my money buying insurance, health insurance, medpay, whatever 2677 02:09:50.239 --> 02:09:53.479 it may be, and that's a product that I bought 2678 02:09:53.560 --> 02:09:57.560 to protect me, if by virtue of having that coverage, 2679 02:09:57.600 --> 02:10:02.800 those bills get repriced or discounted or compromised in any 2680 02:10:02.880 --> 02:10:08.359 other way that does not benefit the defendant or reduce 2681 02:10:08.479 --> 02:10:13.119 the defendant's responsibility for the reasonable value of the care 2682 02:10:13.199 --> 02:10:16.800 that I received as a result of his negligence. It's 2683 02:10:16.840 --> 02:10:20.359 a simple concept. We just don't ever let the benefit 2684 02:10:20.760 --> 02:10:23.359 from what I went out and did to protect my 2685 02:10:23.439 --> 02:10:27.239 family by way of buying insurance and getting good coverage. 2686 02:10:26.960 --> 02:10:30.319 Or even just negotiating after the fact. Correct. 2687 02:10:31.520 --> 02:10:35.560 Well, yeah, but negotiating is not a legal concept. That's 2688 02:10:35.640 --> 02:10:38.720 just more of a reality check. And when we talk 2689 02:10:38.800 --> 02:10:42.000 to these insurance companies, you know, part of the negotiation, 2690 02:10:43.359 --> 02:10:47.000 in all honesty, a good chunk of our negotiation is 2691 02:10:47.039 --> 02:10:52.840 in making the billers, the hospitals and so on, you know, 2692 02:10:53.039 --> 02:10:56.680 making them follow the rules and making them built up 2693 02:10:56.760 --> 02:11:00.960 in a certain order, making them apply repricing for their contracts, 2694 02:11:01.000 --> 02:11:04.199 I mean, making them take the discounts that they're contractually 2695 02:11:04.239 --> 02:11:07.119 bound to take before we let them take a pot 2696 02:11:07.119 --> 02:11:10.159 shot at the medpay and the things that don't carry discounts. 2697 02:11:10.159 --> 02:11:13.119 So that's a big part of the secret sauce is 2698 02:11:13.239 --> 02:11:16.600 just making sure that all of these different players that 2699 02:11:16.720 --> 02:11:18.880 all have their hands out and all want as much 2700 02:11:18.920 --> 02:11:22.479 money as they can are not taking advantage of people 2701 02:11:22.840 --> 02:11:25.960 that you know, never been down this road or have 2702 02:11:26.039 --> 02:11:29.359 never ever gone through this experience in the past. 2703 02:11:29.720 --> 02:11:32.279 He really, do you remember what you went from, like, 2704 02:11:32.720 --> 02:11:34.680 honest to god, I think it was like thirty five 2705 02:11:34.760 --> 02:11:37.039 thousand to five or six grand. I mean, it was 2706 02:11:37.119 --> 02:11:39.760 so remarkable. And then the other thing I want to 2707 02:11:39.760 --> 02:11:41.880 throw into this, and I'm coming up against the clock, 2708 02:11:42.039 --> 02:11:46.399 is it is so crazy the concept of an emergency room. 2709 02:11:46.680 --> 02:11:50.680 It's the only place that I know of, besides Thunderdome, 2710 02:11:50.960 --> 02:11:54.159 where anything goes. It's almost like you walk in there 2711 02:11:54.399 --> 02:11:56.880 and they can look at you and go twenty thousand 2712 02:11:56.920 --> 02:12:00.079 for an MRI. Next guy walks in five hundred dollars 2713 02:12:00.119 --> 02:12:02.960 for an MRI. I have never in my life, John 2714 02:12:03.199 --> 02:12:07.199 seen a more unfair system in my life. In fact, 2715 02:12:07.199 --> 02:12:11.680 if you're a cash paying customer, most places like cash. 2716 02:12:11.760 --> 02:12:14.800 They save money on credit card fees. These guys like 2717 02:12:14.880 --> 02:12:18.039 cash more than anybody in the world because they'll charge 2718 02:12:18.079 --> 02:12:21.439 you whatever the hell they want. There's no negotiated price 2719 02:12:21.520 --> 02:12:25.880 with Dmitri or Mark. There's only negotiated prices with other people. 2720 02:12:26.840 --> 02:12:29.479 Exactly. It's the only place that has no menu and 2721 02:12:29.560 --> 02:12:31.640 no price list, and you get what you get. 2722 02:12:32.079 --> 02:12:34.840 Well, it all depends on what insurance pays, that's all. 2723 02:12:35.000 --> 02:12:37.640 No, it doesn't people don't have insurance. 2724 02:12:37.880 --> 02:12:40.920 I mean, is if it's twenty thousand dollars cash, and 2725 02:12:41.000 --> 02:12:43.760 you have a contract with United Healthcare, it's going to 2726 02:12:43.800 --> 02:12:44.720 be eleven hundred dollars. 2727 02:12:44.760 --> 02:12:46.840 Yeah, I'm not talking about that, though, I'm talking to 2728 02:12:46.880 --> 02:12:50.159 anybody walking in there that doesn't have insurance. They can 2729 02:12:50.239 --> 02:12:52.119 charge whatever the hell they want. 2730 02:12:52.199 --> 02:12:52.840 That's what I'm saying. 2731 02:12:53.159 --> 02:12:55.520 But there's no other place that I know of. You 2732 02:12:55.560 --> 02:12:59.199 can't go to a good year and I sell a 2733 02:12:59.319 --> 02:13:03.159 service to one person for nineteen ninety five and the 2734 02:13:03.199 --> 02:13:06.600 next person I arbitrarily sell for four ninety five. Then 2735 02:13:06.640 --> 02:13:08.600 an old lady walks in and I hit her with 2736 02:13:08.760 --> 02:13:11.560 ninety nine ninety five. I'm going to be thrown out 2737 02:13:11.600 --> 02:13:13.560 of business, John, Wasn't there a lot. 2738 02:13:13.439 --> 02:13:15.399 Of it that the price has had to be posted? 2739 02:13:15.640 --> 02:13:19.199 There's no teeth, No, there's no there's no, there's not 2740 02:13:19.800 --> 02:13:22.399 doc You say that subject for the next time I'm hosting, 2741 02:13:22.439 --> 02:13:25.359 and we'll spend the half an hour. Now, I'll retrain 2742 02:13:25.479 --> 02:13:29.920 you on medical building and stuff. While what you're saying 2743 02:13:30.039 --> 02:13:32.880 sounds good in principle, it's just not the reality of 2744 02:13:32.960 --> 02:13:37.640 how the world turns. What's no respect to medical building 2745 02:13:37.800 --> 02:13:43.439 following an emergency and where there's potential auto insurance, Medpay 2746 02:13:43.439 --> 02:13:46.359 and third party insurance involved. It's a wild west, you know. 2747 02:13:46.399 --> 02:13:48.880 Oh man, I don't even want to get into like 2748 02:13:49.000 --> 02:13:51.479 where Brad, you're going to have to be dealing this. 2749 02:13:51.640 --> 02:13:54.520 I assume you had medpay, right, I want you to talk. 2750 02:13:54.880 --> 02:13:55.319 Go ahead. 2751 02:13:55.600 --> 02:13:57.800 I have a question. I understand. Yes, we have our 2752 02:13:57.840 --> 02:14:00.560 own health insurance Blue Cross. If if we ran it 2753 02:14:00.560 --> 02:14:02.680 through that insurance, the final bill would be a fraction. 2754 02:14:02.880 --> 02:14:05.439 But this isn't being run. Is not being run through 2755 02:14:05.439 --> 02:14:07.760 our insurance. Because there's a car accident they want to 2756 02:14:07.760 --> 02:14:09.239 build the better be running. 2757 02:14:09.439 --> 02:14:12.279 You absolutely need to run it through that insurance. 2758 02:14:11.880 --> 02:14:13.560 Through our own personal health insurance. 2759 02:14:13.640 --> 02:14:13.840 Yep. 2760 02:14:13.920 --> 02:14:15.319 Then you get your money and get read. 2761 02:14:15.840 --> 02:14:17.560 If it's a car accident, you've got it has to 2762 02:14:17.560 --> 02:14:20.880 be built to the vehicle insurance company directly. 2763 02:14:21.359 --> 02:14:22.880 No, no, sir, that's not correct. 2764 02:14:22.920 --> 02:14:24.880 Okay, hold on, I gotta take this. Break Hold on 2765 02:14:24.920 --> 02:14:26.880 if you can, John three oh three seven one three 2766 02:14:26.960 --> 02:14:28.399 eight two five five, Hold tight. 2767 02:14:28.560 --> 02:14:31.840 Go with a sure thing Denver's Best roofer Excel roofing 2768 02:14:31.920 --> 02:14:32.479 dot com. 2769 02:14:32.560 --> 02:14:34.560 You don't pay a cent until you're content. 2770 02:14:37.920 --> 02:14:41.119 Time for an insurance check up, free no obligation comparison 2771 02:14:41.239 --> 02:14:44.800 call Compass insurance paying too much your coverage at dozens 2772 02:14:44.840 --> 02:14:47.560 of insurance companies. Find out now three oh three seven 2773 02:14:47.680 --> 02:14:50.479 seven to one help. You'll think you're his only customer 2774 02:14:50.520 --> 02:14:52.760 when you choose Frank durand the real estate man dot 2775 02:14:52.800 --> 02:14:56.119 com to list your home with Remax Alliance three oh 2776 02:14:56.159 --> 02:14:58.079 three nine two zero sixteen twenty two. 2777 02:14:59.279 --> 02:15:02.239 All right, three seven three two five five. I'm gonna 2778 02:15:02.239 --> 02:15:04.920 go directly back to John Fuller. John, you know the 2779 02:15:05.000 --> 02:15:07.079 clock man. We got about two and a half minutes, 2780 02:15:07.119 --> 02:15:09.720 So pick up where you're app but real quick, everybody 2781 02:15:09.800 --> 02:15:12.600 out there. Three h three Martino. That number works on 2782 02:15:12.680 --> 02:15:15.680 and off the air. Helpatroubleshooter dot com. Tomorrow we got 2783 02:15:15.680 --> 02:15:19.960 a full house packed. It's car day. Go ahead, John Fuller, all. 2784 02:15:20.000 --> 02:15:23.359 Right, So listen, when you've been in a car accident, 2785 02:15:23.399 --> 02:15:25.119 don't fall for the myth that you have to build 2786 02:15:25.119 --> 02:15:28.239 everything to the other side. You've got to take advantage 2787 02:15:28.279 --> 02:15:31.479 of every aspect of your health coverage that you can. 2788 02:15:31.600 --> 02:15:34.479 And so, despite what the hospital may tell you, and 2789 02:15:34.520 --> 02:15:37.600 they will tell you incorrectly, you need to build all 2790 02:15:37.640 --> 02:15:40.039 of your coverage to your health insurance, and then we're 2791 02:15:40.039 --> 02:15:43.279 going to use your medtay benefits to the greatest extent 2792 02:15:43.399 --> 02:15:47.399 possible to help outset those copays and deductibles that everybody 2793 02:15:47.800 --> 02:15:50.000 you know gets the bill for right away. If we 2794 02:15:50.039 --> 02:15:53.199 can successfully do that, then you've reduced the amount that 2795 02:15:53.239 --> 02:15:56.000 you have to pay back for outstanding medical bills to 2796 02:15:56.239 --> 02:15:59.119 just the amount that your health insurance is paid under 2797 02:15:59.159 --> 02:16:00.960 something called sub okay. 2798 02:16:01.279 --> 02:16:02.359 All of this stuff. 2799 02:16:02.079 --> 02:16:04.199 Goes on in the background, and we do all of 2800 02:16:04.239 --> 02:16:07.800 this for you when we take on a new case 2801 02:16:07.840 --> 02:16:10.680 and stuff. But it's imperative that you use all of 2802 02:16:10.720 --> 02:16:14.319 those benefits because if you simply believe because you're told 2803 02:16:14.760 --> 02:16:16.880 that they can send a bill to the appoll party 2804 02:16:16.920 --> 02:16:20.079 and those bills will magically get paid, you're just simply 2805 02:16:20.159 --> 02:16:23.880 not You're not being told the truth. That will never happen. 2806 02:16:24.199 --> 02:16:27.319 So John, I gotta just put you back on hold. 2807 02:16:27.359 --> 02:16:29.920 I appreciate you coming on for that, and then Brad 2808 02:16:29.960 --> 02:16:31.800 call John off air. You guys need to have a 2809 02:16:31.800 --> 02:16:35.000 good conversation for sure, But anybody out there John Fuller 2810 02:16:35.040 --> 02:16:38.520 Fuller Law three oh three, five nine seven forty five hundred, 2811 02:16:38.520 --> 02:16:40.600 do you hear me talk about them and my experience 2812 02:16:40.680 --> 02:16:43.399 and Suzanne's and our daughters with him? You can't get better. 2813 02:16:43.520 --> 02:16:46.360 I want to thank Brad O'Brien. Any landlords out there, 2814 02:16:46.440 --> 02:16:49.360 please Brad will look over your lease. There's been so 2815 02:16:49.479 --> 02:16:53.399 many changes. Anything to do with commercial real estate, anything 2816 02:16:53.440 --> 02:16:57.399 to do with residential buying or selling property line disputes 2817 02:16:57.719 --> 02:17:02.399 O lslaw dot com call him up, great guy olslaw 2818 02:17:02.479 --> 02:17:06.239 dot COMERCE seven two zero three seventies seventy three eighty eight. 2819 02:17:06.559 --> 02:17:08.639 This is the Troubleshooter Network