Speaker 1: Yeah, ripped up.
Speaker 2: News need advice, so you don't have.
Speaker 3: Come running just as fast as we can.
Speaker 2: Shooter's gonna help coming.
Speaker 4: Man Dix, he's the Troubleshooter show. No Tom Martino, Hey,
Speaker 4: hey Tom Martino. Here, it's car Day on Friday. They
Speaker 4: like calling it car Friday, so you'll see, uh if
Speaker 4: you're streaming Uncle Kevin, Thank god, we see his back
Speaker 4: and he's alive and well and ready to ready to
Speaker 4: uh take on the day with your car questions. We
Speaker 4: have Deputy D to his right, and Deputy D abandoned
Speaker 4: me today. He usually comes to the home studio, but
Speaker 4: I think I have bad breath. Anyway, welcome. We also
Speaker 4: have pizza.
Speaker 5: Oh yeah, we go off with pizza at the home studio.
Speaker 4: Well, well we normally now come on, do you know
Speaker 4: we do you know?
Speaker 6: Hey Tom, Well we said pizza and other delicious things.
Speaker 6: But today I have an appointment here at the studio
Speaker 6: with a lady named Christy who's going to bring her
Speaker 6: allegedly noisy, abnormally noisy automobile for Kevin and me to
Speaker 6: take a look at hybrid Toya good.
Speaker 4: And then we have Jeff. We have Jeff Thick between
Speaker 4: Mark and H and Dimitri and Deputy d so Jeff
Speaker 4: Vic camera transmission, He's our all around guy. How you
Speaker 4: doing man? And then we have Deputy Doc Bo he's
Speaker 4: off camera. Thank god they framed this just right today.
Speaker 4: And then Major Mark Major welcome. So I might have
Speaker 4: to leave early today to go to the AOC rally
Speaker 4: and the Bernie rallies. I want to get. I want
Speaker 4: to try to get as close as.
Speaker 7: I can, do as many people as Trump would bring
Speaker 7: or do you think it's like thirty people.
Speaker 4: Well in Colorado?
Speaker 8: Might?
Speaker 1: I don't know.
Speaker 4: It'll be interesting. But here's what I don't understand. I
Speaker 4: promise you people, we're gonna get the cars and everything else.
Speaker 4: I just need to ask, Okay, what the hell's the
Speaker 4: rally about? What are they rallying? What is this? This
Speaker 4: Bernie rally around the country? What is it? It's about
Speaker 4: Oligart's socialism? Yep, what does this mean? I mean, really,
Speaker 4: what is it about? I really don't know. No one's
Speaker 4: ever explained the.
Speaker 5: People running the country like the Biden's.
Speaker 9: Okay, it may be about supporting uh wow.
Speaker 4: Oh check them see if he's still breathing?
Speaker 1: All right?
Speaker 4: Three oh three seven one three talk, Tracy. Welcome to
Speaker 4: the show. I'm Tom Martino. Today's car Day. We're going
Speaker 4: to talk about your vehicle purchase. What's going on.
Speaker 3: I purchased the vehicle, a new vehicle twenty twenty five
Speaker 3: Tucson Hondai O kind February twenty What kind of Tucson HONDI?
Speaker 4: Oh, yeah, they're nice, I think, right.
Speaker 3: Well, I thought so, tell us about it. I purchased
Speaker 3: it on the twenty seventh, tried to give it back
Speaker 3: of March.
Speaker 4: So excuse me, I mean February February twenty seventh, got
Speaker 4: it okay? Correct?
Speaker 3: I tried to give it back the same night because
Speaker 3: there was some issues with.
Speaker 10: The paperwork.
Speaker 4: You can't give it back the same hour. Tell me
Speaker 4: what was wrong with the paperwork? Yeah? Well wait, wait
Speaker 4: wait wait, let me ask you this, Tracy, no fulling.
Speaker 4: Let me ask you this real quick. What do you
Speaker 4: mean you didn't know that you thought that you could
Speaker 4: just return a car or cancel a contract.
Speaker 3: They stated to me when I signed the paperwork, I
Speaker 3: had a three day write of refusal and it would be.
Speaker 4: No wait a minute, if they told you that. First
Speaker 4: of all, by law, you don't, But if they told
Speaker 4: you that. Then that's different. Did they have a policy there?
Speaker 4: Where'd you buy it?
Speaker 3: Mountain Hondi, Mountain Hyundai?
Speaker 4: Where are they?
Speaker 3: They're on one hundred and fourth and Federal.
Speaker 4: Okay, so here's what I want to know. They said,
Speaker 4: don't work, Jacy. You have three days to change your mind. Correct?
Speaker 4: Did they show you that anywhere? Right? Did they? Okay,
Speaker 4: now here's what I think. Well, Okay, you don't have
Speaker 4: three days, so someone lied to you. Can you prove that?
Speaker 4: Did you have it recorded? No?
Speaker 3: I didn't have it recorded, But that wasn't the only
Speaker 3: reason I wanted to take it back is because.
Speaker 4: Well, no, that's not a reason. What I'm saying is
Speaker 4: is if you have three days to change your mind
Speaker 4: and you thought you did, then I would see then
Speaker 4: I could see that you were misled, and that would
Speaker 4: be if we could prove that, that would be a
Speaker 4: big deal. But but anyway, so you tried to take
Speaker 4: the car back, and I'll let you get to your problem.
Speaker 1: Yes, right now, it says under that Hyundai has a
Speaker 1: three day worry free exchange policy for if any reason
Speaker 1: customer decides they don't want to they can bring it
Speaker 1: back in and exchange it for another hun Daid vehicle,
Speaker 1: providing it goes to the dealership it was purchased at.
Speaker 4: Yeah, I think, I wait a minute, so it's not
Speaker 4: a reaction.
Speaker 1: No, it's an exchange.
Speaker 4: Okay, so she can undo the deal. And what do
Speaker 4: you have in writing? Dear?
Speaker 3: When I texted and called the dealership back the same day,
Speaker 3: I was told in writing from a text from the
Speaker 3: salesman that I could not do any changes due to
Speaker 3: the it was already funded.
Speaker 4: Well that's not what the warranty says, does it, guys?
Speaker 1: No, I'm reading it here off of hondais.
Speaker 4: When you, Tracy, let me ask you something. And we
Speaker 4: haven't gotten into the problem yet, but here's what I
Speaker 4: want to ask you. You were calling them back to
Speaker 4: exchange the car for another one.
Speaker 3: I didn't say exchange. I didn't know exchange because when
Speaker 3: I signed okay for work, they told me three day
Speaker 3: write of refusal.
Speaker 7: It's got to be in the exact Listen, guys, it
Speaker 7: does have to be in the exact same condition in
Speaker 7: less than three hundred miles.
Speaker 8: Yeah, that was I drove it twelve.
Speaker 7: But okay, we're talking about things, exchanging it and getting
Speaker 7: into a different Hondai is different than getting out of
Speaker 7: the deal a refund.
Speaker 4: Yeah, so Tracy, it's safe to say under law and
Speaker 4: buy their policy no matter what you were told. I'm sorry.
Speaker 4: If you can't prove it, then you're stuck with it.
Speaker 4: I don't know what to tell you. But what's wrong
Speaker 4: with the car let?
Speaker 1: Wait?
Speaker 7: I'm sorry, I'm sorry, guys. I got to jump in
Speaker 7: with this too. This is right from their site participating dealers.
Speaker 7: I have no idea if this is a participating dealer,
Speaker 7: I don't know.
Speaker 4: Why did you want to We never got to the
Speaker 4: reason you wanted to undo the deal?
Speaker 3: Well, right now, that's same.
Speaker 4: No, no, not now? What was the reason? What was
Speaker 4: the reason you called the dealer back and wanted to
Speaker 4: cancel the deal. Let's sus stick to that one thing first.
Speaker 4: What was the reason?
Speaker 3: Because I signed a paper that I would only pay
Speaker 3: six thousand down and I only had three hours to
Speaker 3: get this deal done, and it was fifteen minutes before
Speaker 3: I had to leave, and I signed a paper and
Speaker 3: a document from their sales manager saying I would put
Speaker 3: six thousand down and they would get me in a
Speaker 3: payment for three fifty on top of my ken No.
Speaker 4: Wait, a minute. You have that in writing, that would
Speaker 4: be six thousand down and three hundred month, correct? Can
Speaker 4: you send that to us so you have a truth
Speaker 4: in lending. You have a truth in lending loan document
Speaker 4: promising you a six thousand dollars down payment three hundred
Speaker 4: and fifty dollars a month, with the interest rate, the
Speaker 4: time their days. All of that is written down in
Speaker 4: your in your lending agreement. It has to be. If
Speaker 4: you call.
Speaker 3: If you bought the car, it was a piece of
Speaker 3: paper in the salesman's office when we were bickering back
Speaker 3: and forth about the down payment, he said, if you
Speaker 3: get it, Tracy, and he wrote six thousand down, he
Speaker 3: could get me in that payment if I signed it.
Speaker 4: Good. Let me ask you this though, yes, on the
Speaker 4: on the deal that you wrote. Now, I understand you
Speaker 4: had a piece of paper that this scumbag wrote down.
Speaker 4: I get that. But when it went when it came
Speaker 4: time to close the deal, what did the truth in
Speaker 4: lending statements say? There is a truth in lending statement
Speaker 4: with your paperwork required by law, what did.
Speaker 3: It say seven thousand?
Speaker 4: Okay? Why did you sign that?
Speaker 3: Because I was in a hurry to get to work.
Speaker 3: I was running out.
Speaker 4: Okay. So then so then you leave the dealer and
Speaker 4: you notice that as seven instead of six. You could
Speaker 4: have come up with a six, but but you couldn't
Speaker 4: come up with a seven. Was that the deal?
Speaker 6: No?
Speaker 3: I came up with the seven. I wrote him a check.
Speaker 4: Oh okay, then keep going. What happened then?
Speaker 11: Such?
Speaker 3: I started having issues with the vehicle driving it like what?
Speaker 4: So it had nothing to do with this paperwork we
Speaker 4: just went all through. It had nothing to do.
Speaker 3: With that, Yes it did.
Speaker 4: You're just coming up with reasons. Tell me the real reason.
Speaker 4: Hold on, Tracy, let's cut through all of this crap
Speaker 4: and come up. Just tell me. You can tell us
Speaker 4: because we want to be on your side. Tell me
Speaker 4: why you don't want the vehicle. Did you just have
Speaker 4: buyers remorse? Did you change your mind? Or is truly
Speaker 4: the vehicle defective?
Speaker 3: The vehicle's truly defective.
Speaker 4: Tell me how it's defective. Let's get right to that.
Speaker 3: Every time you step on the accelerator, it makes a
Speaker 3: loud noise and it grinds. I didn't see the items
Speaker 3: that was on the thing and the depth.
Speaker 4: What items that were wrong? What items on the thing?
Speaker 4: What items on the thing. Did you not get.
Speaker 3: Mud slaps? Application for the back bumper, the cargo train,
Speaker 3: The car wasn't set up for the lift, hands free lift.
Speaker 3: They didn't set it up. They didn't do a PBI
Speaker 3: on it before they gave it to me. Okay, there
Speaker 3: was black place marks all over the inside interior.
Speaker 4: Tracy, Tracy, you could have said I didn't get these things.
Speaker 4: I'm sure we could. If it's on your contract, we
Speaker 4: can work it out. Those things they said they were
Speaker 4: going to give you, the mud flaps, the cargo tray,
Speaker 4: et cetera. Were those things in the contract.
Speaker 3: Or on the wheel well sticker of the window of
Speaker 3: the car that I have for the price?
Speaker 4: I think? Oh okay, no, okay, that's good. So it
Speaker 4: was on the Maroni sticker, the things that you get
Speaker 4: when they met up.
Speaker 7: What if they said, when you point that out and say, hey,
Speaker 7: here's the sticker, how come I didn't have all this stuff?
Speaker 4: Yeah, like, just for example, the mudflaps and cargo tray.
Speaker 3: They told me to bring it back in on Wednesday,
Speaker 3: March fourth. I took it into them. They called me
Speaker 3: on Friday. They said they've fixed the noise, They've fixed
Speaker 3: all the things and here's your car. It's ready to go.
Speaker 12: That night I picked it up.
Speaker 4: All right, hold on, we'll come right back to you
Speaker 4: to find out what happened after you picked it up
Speaker 4: on Tom Martino three oh three seven one three eight
Speaker 4: two five five Frankdround the real Estate Man dot com.
Speaker 4: If you want the best in real estate, you call
Speaker 4: him to sell higher and for more money and faster
Speaker 4: than the market average every time. And also you will
Speaker 4: find that he will do a free market analysis for
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Speaker 4: list it with him. If you have curiosity, he'll do
Speaker 4: a market analysis free of charge, no obligation. Three oh
Speaker 4: three nine two zero sixteen twenty two. Frankd Around the
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Speaker 4: a cent until you're content. Time for an insurance check
Speaker 4: up free, no obligation. In comparison, call Compass Insurance paying
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Speaker 4: You'll think you're his only customer when you choose Frank
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Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two. Hello Tom Martino here three oh three
Speaker 4: seven to one three talk three O three seven one
Speaker 4: three eight two five five back to the phones. So
Speaker 4: Tracy said there were some things missing that were promised
Speaker 4: on the window sticker when she bought her new Hyundai Tucson.
Speaker 4: And then she said it was making a loud noise.
Speaker 4: She took it back to them, and they promised they
Speaker 4: fixed everything. She picked it up and take it from there. Tracy.
Speaker 3: I called them the next morning, told them that nothing
Speaker 3: had been fixed or replaced.
Speaker 4: You mean hold on, You mean something as something as
Speaker 4: simple as mudflaps. They did not put mudflaps on. No,
Speaker 4: they did not put the cargo rack on.
Speaker 3: The cargo tray inside.
Speaker 4: No, oh cargo trae. I'm sorry. So they basically lied yep,
Speaker 4: and the noise was still there.
Speaker 3: Yes, and they put the They did put the rear
Speaker 3: bumper application on. But when they did that, they cut
Speaker 3: into the bumper in three spots that's over six inches long.
Speaker 3: And they cut into the paint below the bumper, and
Speaker 3: they blamed me for it.
Speaker 4: How did they blame you for that.
Speaker 3: They said that it had went home with me. That
Speaker 3: they don't use the exact o knives or any to
Speaker 3: put the bumper applicase on, so it could have been
Speaker 3: done by me.
Speaker 4: They what is the bumper applicay exactly? What is the
Speaker 4: bumper applica exactly? What is that?
Speaker 1: It's literally like a center brawl for the rear bumper.
Speaker 4: God, that's stupid. Okay, So here's what I want to know.
Speaker 4: What do they say they're going to do for you.
Speaker 3: They came and got the car the next day, that
Speaker 3: Saturday morning, and they've had the car since. And I
Speaker 3: went in last Wednesday, had my phone on record and
Speaker 3: asked them what was going on with my car? They
Speaker 3: said they heard the noise, they don't know what it is.
Speaker 3: They're trying to figure out the rear bumper. They're trying
Speaker 3: to figure out the other issues with the dash lights
Speaker 3: coming on and off.
Speaker 7: Oh my god, what are these people incompetent? For the
Speaker 7: life of me, It's a brand new vehicle. They should
Speaker 7: they take out there? They can take it to another
Speaker 7: Hyundai dealer. I'll tell you what Tom I mean. I agree,
Speaker 7: she signed it, she paid it, She's got a lot
Speaker 7: of stuff that's against her. But it sounds like these
Speaker 7: guys have literally no idea what the hell they're.
Speaker 4: Doing right right, So, Tracy, what do you want? If
Speaker 4: you can, Tom, Tracy, just hold on one sec. Doc,
Speaker 4: we'll talk about that. What do you want, Tracy?
Speaker 3: I want a vehicle. I still don't have a vehicle
Speaker 3: and they will not return my phone calls.
Speaker 4: Okay, Tracy came to the right place. We're gonna shake
Speaker 4: it loose. Doc.
Speaker 9: What did you ask, when does the lemonlaw thtart to
Speaker 9: come into effect?
Speaker 4: Thirty days? Well, the Lemon law comes into effect from
Speaker 4: the day you buy it. Okay, well, the day you
Speaker 4: buy it?
Speaker 7: Is this an applicable after event? If she doesn't have
Speaker 7: the vehicle for thirty days, it would be. But I
Speaker 7: if I bought a new vehicle and the.
Speaker 4: Second days plus mark, Mark, tell them about the problems,
Speaker 4: the problems would be, Well, it has probability problem. Yeah,
Speaker 4: it can't be something like that. Can't be. It can't
Speaker 4: be something stupid that can't be fixed in more time yet,
Speaker 4: like the.
Speaker 5: Pumper application would not come into play.
Speaker 13: No, well, what about the noise when she drives it?
Speaker 7: That's probably what they're trying to do. Here's what I
Speaker 7: don't like about it, though, Tom. If I bought a
Speaker 7: brand new vehicle, I don't care what it is. It
Speaker 7: could be a Tesla, Chevy, a four to hand, it
Speaker 7: doesn't matter. And that thing was bad from day one.
Speaker 7: Then the dealership told me they're trying to figure out
Speaker 7: what the noise is. I'd be off my freaking rocker.
Speaker 7: I'd be down there screen at these people. Mark, give
Speaker 7: me a Mark.
Speaker 4: How about Mark? How about during the break you calling?
Speaker 4: I'll do it.
Speaker 5: I need Suzanne get me all her information.
Speaker 7: I mean, they actually have good reviews compared to most
Speaker 7: dealers in general. I just don't know why she's getting
Speaker 7: the run around, unless you know, she started picking on
Speaker 7: every little thing.
Speaker 5: So I don't know, but I feel for I definitely.
Speaker 4: Feel for this caller. All right, Tracy, we're gonna make
Speaker 4: a call or so and see what we can do
Speaker 4: for you. Now. Meanwhile, am I to believe that the
Speaker 4: woman came to the studio.
Speaker 5: She's down there right now?
Speaker 4: Yeahn not Jeff, but Deputy d and Uncle Kevin are
Speaker 4: going to check out the car. And what was she
Speaker 4: complaining of?
Speaker 7: So here's the deal. This one's kind of crazy. She
Speaker 7: bought a new hybrid, A twenty twenty five. What was it, Jeff,
Speaker 7: A Toyota, do you remember? I think it was a Toyota,
Speaker 7: but I'm not positive. She bought a new hybrid, brand new,
Speaker 7: and basically she said, it makes a lot of noise.
Speaker 7: It's got like a whining, a high pitched sound. And
Speaker 7: at first I was thinking it was just the electric
Speaker 7: part of it. You know, even a Tesla makes sounds,
Speaker 7: it just does go ahead. That's her describing the sound literally,
Speaker 7: I swear to God from the phone call Tom do
Speaker 7: it again?
Speaker 4: Wow?
Speaker 7: Played against him. So she brings it and the air
Speaker 7: conditioner wasn't working. So she brings it back and they
Speaker 7: say there's nothing going on with it. There's no problem
Speaker 7: with the AC, and there's that's a normal noise for
Speaker 7: this particular hybrid. She claims she drove another one and
Speaker 7: it doesn't have the same noise at all. It's just
Speaker 7: simply as different. So then we tell her to bring
Speaker 7: it over to honest, accurate. She brings it over there.
Speaker 7: Sure enough, the AC wasn't working. They had to literally
Speaker 7: call this dealer up and say, look, I don't care
Speaker 7: what you say, here's what's going on.
Speaker 4: With the AC.
Speaker 5: It's a brand new car. She went back to the dealer.
Speaker 7: They said, oh, we're sorry, we did miss that, and
Speaker 7: they fixed the AC. So we were hoping when they
Speaker 7: fix the AC that might have something with the tick
Speaker 7: tick tick noise, but apparently it didn't. She called back in. Now,
Speaker 7: after I talked to her a couple times, I got
Speaker 7: to tell you this. What is that called when people
Speaker 7: are very sensitive to sound? It starts with an.
Speaker 4: M mesoa or something?
Speaker 7: Is that or an n nisophonia? Does that sound right there?
Speaker 4: Tom? Why? No, I'm pretty sure that you mean, well, okay.
Speaker 14: Isn't it me so phonia? What is that condition for
Speaker 14: people who are sensitive to chewing?
Speaker 7: Very sensitive? Well, tatus, No, it's mental. It's got nothing
Speaker 7: to do with it. It's got nothing to do.
Speaker 4: Are They said? Wait, they accuse the customer.
Speaker 5: No, no, no no.
Speaker 7: As I was talking to her, she started reminding me
Speaker 7: of Adeline. When Adeline was a kid, Adeline could look
Speaker 7: at you chewing and hear it, even if you weren't
Speaker 7: really chewing and just trying to fake her out.
Speaker 4: She would go absolutely crazy.
Speaker 7: At one point in our household, when her and Miles
Speaker 7: were at the dinner table.
Speaker 5: What would you have to do, Susanne.
Speaker 14: Ah, I'd have to put a box between.
Speaker 7: Them, literally a box, or else Addie would be in
Speaker 7: tears listening to Miles chew. And I did experiments, he
Speaker 7: wouldn't even be chewing in she'd here.
Speaker 4: So the doctor told us what it was called.
Speaker 7: And it reminded me, honest to God, honest, I mean,
Speaker 7: I've never heard so I asked this. I asked this
Speaker 7: woman on air when I was talking to her, I said,
Speaker 7: I said, do you have a problem with noises like
Speaker 7: when people chew like gum? And she said exactly what
Speaker 7: it was, and it was what Addie had, and yes,
Speaker 7: she does have it. So there's that part of this story.
Speaker 7: But we have those two downstairs taking a test drive. Now,
Speaker 7: why it says here.
Speaker 4: Honest to God, Mark, I never knew this. It says
Speaker 4: here a condition in which one or more common sounds
Speaker 4: as little as a clock ticking or a fluorescent light,
Speaker 4: or chewing or breathing, yes, cause an emotional response. We
Speaker 4: lived trigger, We lived with it for how many years?
Speaker 4: Would you say?
Speaker 14: Well, she just manages it better now, but she still
Speaker 14: has that.
Speaker 7: She doesn't act on it now, But when she was
Speaker 7: a little kid like five or six. I'll tell you
Speaker 7: dinner at our house for a couple of years.
Speaker 4: Time was it only? Was it only chewing that was
Speaker 4: the main one for Adeline?
Speaker 14: Yes, but it could be the clicking of Mark kind
Speaker 14: of has it too, with the fire alarms and whatnot.
Speaker 7: Oh yeah, but anybody you hear that chirp, you want
Speaker 7: to just go hang on your sword?
Speaker 4: Not me? Of course. She can sleep through and I
Speaker 4: can hear it. I can hear it. Oh I could never.
Speaker 4: I could never sleep next door. I want to know people,
Speaker 4: what is your missophonia? What would be your miss aphonia?
Speaker 4: I I'll tell you.
Speaker 7: I just had the funniest line. I just had the
Speaker 7: funniest line. I was going to say what mine was
Speaker 7: until I remember disuse hands running the board today?
Speaker 4: Uh uh real?
Speaker 14: Funny yourself home?
Speaker 4: Yeah, find out what marks out from this dealer Right
Speaker 4: after this, I'm tol Martino three O three seven one
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Speaker 4: cent until you're content. Time for an insurance checkup free,
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Speaker 4: coverage at dozens of insurance companies find out now three
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Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two. Hey,
Speaker 4: welcome to the show. I talked to them. Okay, let's recap.
Speaker 4: So she bought a new car. Yeah, problems and they
Speaker 4: took us back. Yeah, she took it back. They said
Speaker 4: they fixed everything. They fixed nothing. She has multiple problems
Speaker 4: she wants addressed. What did they say, Mark, Well, here's
Speaker 4: the problem. It needs a break booster. So let me
Speaker 4: bring her back up so she can hear this too. So, Tracy,
Speaker 4: they got a break booster on order. It was in Texas.
Speaker 7: It should be landed here in Colorado like Monday or Tuesday.
Speaker 7: Then they'll get it installed and that's going to fix
Speaker 7: the vehicle. I did not dig into the other stuff.
Speaker 7: I would like to see the sticker of the we
Speaker 7: owe you. But if they don't get the other stuff done,
Speaker 7: let us know. But that's what's the main problem is
Speaker 7: is a break booster. The guy seemed very straightforward and
Speaker 7: transparent with me on it. You can also get a
Speaker 7: rental car. He's going to try to get you a
Speaker 7: loaner through the dealership, so it's easy. He told me
Speaker 7: you had one the first time you brought it back,
Speaker 7: but they didn't have one the second time. But if
Speaker 7: you go out and rent a car, don't buy all
Speaker 7: the extra insurance or any of that kind of stuff.
Speaker 5: None of the mop and glow.
Speaker 7: HONDI will reimburse you for the rental, no doubt about it.
Speaker 5: So that's what's going on with it. You had a
Speaker 5: bad break booster.
Speaker 7: I don't know why that would cause the sound, but
Speaker 7: Jeff was saying.
Speaker 1: Yeah, possibility it's leaking vacuum or something creating a whistle
Speaker 1: or a squeal or something like.
Speaker 7: That, something along those So it seems like you're going
Speaker 7: to be in good shit. My question to you is
Speaker 7: the other stuff that was on that window ticket when
Speaker 7: you picked it up the second time. You talked about
Speaker 7: the bumper whatever, weird mop and glow. They sold you
Speaker 7: on that, But how about the other stuff like the
Speaker 7: automatic tailgate opening?
Speaker 4: Does it do that? Now? Did they fix all that stuff?
Speaker 3: They did fix the automatic tailgate.
Speaker 7: Okay, so everything was fixed on it, but it was
Speaker 7: still making the noise, right, that's a pretty straightforward question.
Speaker 3: Yes, it's still making the noise, and they won't return
Speaker 3: my calls to tell me what's wrong with the vehicle, yeah,
Speaker 3: or what's going.
Speaker 15: On with the.
Speaker 3: Tracy address them.
Speaker 7: That's what a bad break booster vacuum could cause that,
Speaker 7: right certainly. Yeah, so listen, they know what it is.
Speaker 7: The fact they're not communicating with you sucks. But I
Speaker 7: got right through to them and they told me what
Speaker 7: was going on. They said it should be done next
Speaker 7: week and they'll either get you another loaner if you
Speaker 7: would like that. They'll try to right now today they
Speaker 7: don't have one, but they think one's coming back this afternoon,
Speaker 7: or like I said, you can go rent one and
Speaker 7: then you simply call up Honda customer service. They'll have
Speaker 7: you send the receipt and they'll send you out a check.
Speaker 7: I've personally done it before, all right, So I mean
Speaker 7: I think we've helped you quite a bit.
Speaker 4: Right you have.
Speaker 3: Thank you?
Speaker 4: Yeah, we love that. So we want to hear We
Speaker 4: want to hear a follow up Tracy next week, So
Speaker 4: keep us informed and if.
Speaker 7: They don't have it done next week, you call back
Speaker 7: and you know, yeah, I don't think we're going to
Speaker 7: have to do this. But one of the things this
Speaker 7: show has the ability to do is rain held down.
Speaker 4: Yes, Tom, Yes we can. Yeah. So here's what I
Speaker 4: want to know. What are these guys doing rebuilding that
Speaker 4: car outside? They were supposed to go outside and see
Speaker 4: if it's noisy.
Speaker 5: For I'm curious.
Speaker 4: I'm curious.
Speaker 7: If they got kidnapped and they're gone, that means more
Speaker 7: pizza for Jeff and Doc.
Speaker 1: Well, he also left his computer here, so I'm pretty
Speaker 1: sure he keeps his bank info on there.
Speaker 4: Banking.
Speaker 1: That's a good possibility, so we can actually get reimbursed.
Speaker 7: I'm going to call Frank Durant and get his condo
Speaker 7: up for sale. We don't know what happened to Kevin.
Speaker 7: He's gone to I have no idea what they did.
Speaker 4: Christy. Maybe kidnapped him.
Speaker 1: Yeah, maybe they'll over.
Speaker 4: How about someone text him? How about someone text him
Speaker 4: and say we will. We're dying to find out what's
Speaker 4: going on. Hey, Jeff Vick in the studio. Okay, Jeff Vick,
Speaker 4: quick question. Anything hard to get right now? For repairs,
Speaker 4: we're always getting these complaints. Now listen. The other day
Speaker 4: we got one that she was waiting at the dealer
Speaker 4: and they said it wouldn't be available for six months,
Speaker 4: and they were readily available at independent shops and we
Speaker 4: thought that was ridiculous. Well, yeah, so the dealer said,
Speaker 4: oh yeah, this part isn't available for six months cars
Speaker 4: under warranty. She can go down the street to an
Speaker 4: independent dealer and they're readily available.
Speaker 1: Why is that, Well, because you're dealing with the aftermarket parts,
Speaker 1: and if you're at the dealership, they're mandated that they
Speaker 1: have they have to use the factory level parts.
Speaker 7: Now we've talked about this, remember this, Mark, Hold on
Speaker 7: real quick on that, Jeff, Like Moog, Moog makes a
Speaker 7: lot of stuff, don't they actually make a lot of oemibility?
Speaker 1: Yes, the matter fact, it's still going to matter if
Speaker 1: you put that in there, you could you could tamp
Speaker 1: or even void you even if.
Speaker 7: It's the same manufacture, the same damn part. But a
Speaker 7: different part.
Speaker 1: Okay, they'd have to maintain some sort of level of control.
Speaker 4: Go ahead, town, Okay to what I meant, Jeff, Okay, Wait,
Speaker 4: wait a second dog, One thing at a time. So
Speaker 4: this was an injector that went bad, the dealer was
Speaker 4: going to take six months. She can get it done
Speaker 4: down at the local shop in a week. And we
Speaker 4: said if that, if she does, that avoids her warranty.
Speaker 4: But how would they know, Like if something else goes
Speaker 4: wrong with that car that she changed out an injector.
Speaker 1: Yeah, they would. They would have to have pulled it.
Speaker 1: They'd have to actually inspect it and see it. I mean.
Speaker 1: The other possibility is if the car is enabled to
Speaker 1: disabled right now, I mean, nothing's to say, because she's
Speaker 1: going to have to pay for that repair at whoever
Speaker 1: it is, whether it's Kevin or or whomever. You don't
Speaker 1: plan on putting it in, get on the list for
Speaker 1: the warranty parts, go ahead and drive the goshdarn car,
Speaker 1: and when they call and say it's available to bring
Speaker 1: it in, well, swap the parts back out let it.
Speaker 7: I agree with the exact actly what he just said,
Speaker 7: And the only thing they avoid the warranty on let's
Speaker 7: just say she didn't do that. Later on, they might
Speaker 7: avoid the warranty on that actual injector, but they're not
Speaker 7: gonna avoid the warranty on other things with the car
Speaker 7: because of that injector. It would be doubtful. Well, I mean, yeah,
Speaker 7: you could fight it. They might try, but it would
Speaker 7: be ridiculous.
Speaker 4: Hey, Shannon, am I behind on a break? Yes? Okay,
Speaker 4: let's do that right now. We got more coming up.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance checkup free, no obligation. In comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three O three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Hi Tom
Speaker 4: Martino here, three oh three seven one three talk three
Speaker 4: h three seven one three eight two five five. So
Speaker 4: we have a lot to talk about today. We have
Speaker 4: car Day and uh, those guys are not back from
Speaker 4: testing that car. Oh there they are. Okay, so let's
Speaker 4: let's find out, guys, did she have a noise? Was
Speaker 4: the problem genuine? What do you think's going on? And
Speaker 4: why hasn't it been previously diagnosed?
Speaker 16: I think the biggest reason is nobody can hear it
Speaker 16: because I couldn't hear ninety nine percent of it. But Dimitri,
Speaker 16: could you can wait a minute. I couldn't hear. I
Speaker 16: couldn't hear a peep out you did? Oh, it's unmistakable. Yeah,
Speaker 16: and I can describe it.
Speaker 4: Wait a minute, Wait a minute, Wait a minute. How
Speaker 4: do we have one of you nuts not hearing it
Speaker 4: and one of you nuts hearing it.
Speaker 6: I have a logical explanation for that as well.
Speaker 4: Describe it. Go ahead, okay.
Speaker 6: So let me preface it by saying that I am
Speaker 6: and always have been extremely sensitive to sound that's bordering ultrasound.
Speaker 6: You may recall in the old days when we had
Speaker 6: CRT televisions, if there was one on in the house,
Speaker 6: I could hear the ultrasound emanating from the CRT television?
Speaker 1: Have you ever heard that sound?
Speaker 17: Right?
Speaker 5: No, I'm not ninety years know what you mean.
Speaker 6: But but Tom, But Tom, Tom, knows what the sound
Speaker 6: I'm talking about?
Speaker 4: Tom, No, I know what you're talking about now, you know.
Speaker 6: But all of us with age lose the ability to
Speaker 6: hear such a high pitched sound. My ability, though diminished,
Speaker 6: is still present. And Kevin and I are of similar age,
Speaker 6: but his but his ears are aging normally, mine abnormally well.
Speaker 1: Not to mention, he's been an occupation that damages.
Speaker 4: That's what are the looks of your ears have to
Speaker 4: do with any of this? So what there?
Speaker 6: Kevin did get a hint of that sound at one point,
Speaker 6: but I could hear it throughout the entirety of our
Speaker 6: test drive.
Speaker 16: It sounds like the windings of an electric motor. Yeah,
Speaker 16: it's a make the sound?
Speaker 5: Wow?
Speaker 18: You know?
Speaker 4: Does she sound? Go ahead, well, we'll do it coming back.
Speaker 4: We're gonna find out more about this sound, where the
Speaker 4: hell is coming from, what we can do about it.
Speaker 4: Stick around on The Troubleshooter Show three oh three seven
Speaker 4: one three talks seven one three, eight two five five
Speaker 4: Go with a sure Thing Denver's Best Roofer Excel roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up, free, no obligation in comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies. Find out now three oh three seven
Speaker 4: to seven to one. Help you think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Yeah, with.
Speaker 2: New Need Advice who you don't have to come running
Speaker 2: as fast as we can. Shooter's gonna help coming, man,
Speaker 2: This is.
Speaker 4: The Troubleshooter Show. Now, Tom Martinez, Hi, Tom Martino here
Speaker 4: three oh three seven one three talk three oh three
Speaker 4: seven one three eight two five five. It's car Day
Speaker 4: today and uh for those streaming, you'll see our bunch
Speaker 4: of car experts and others sitting in the studio with
Speaker 4: Major Mark Major. I'm at the satellite studio and we
Speaker 4: are rocking it. Okay, So we had one woman calling,
Speaker 4: is SA the dealership is not addressing my problems on
Speaker 4: a new Santa Fe No excuse me, A Tucson Hondai Tucson.
Speaker 4: Mark called them and said he thinks they're being straight
Speaker 4: and he's got it straightened out and she should be
Speaker 4: all set next week. Then we had another woman called
Speaker 4: and said, look, I'm hearing a noise. No one's hearing
Speaker 4: the noise. I'm hearing the noise and it's driving me
Speaker 4: crazy in my car. And Christy said, what do I do?
Speaker 4: So Deputy Dimitri says, you know, bring the car over
Speaker 4: on car day and I'll have Uncle Kevin and myself.
Speaker 4: We'll listen to it. So they went out to listen
Speaker 4: to it, and guess what they can't. Uncle Kevin can't
Speaker 4: hear it and Deputy d can hear it. What does
Speaker 4: that mean? So here's that.
Speaker 6: So there are a couple of observations that I think
Speaker 6: that are important to this matter. The sound, while present
Speaker 6: most of the time, is really is really intensified when
Speaker 6: the car decelerates and the brakes are applied. So it's
Speaker 6: some kind of an electrical thing that's involved in recharging
Speaker 6: the battery during breaking and deceleration.
Speaker 4: Furthermore, Oh, because it's a hybrid, it's a hybrid.
Speaker 6: Furthermore, I think it begins as ultra sound because even
Speaker 6: when I can't hear the sound, I can feel the
Speaker 6: pressure in my ears.
Speaker 4: That's also unmistaed weird. We should have sent somebody normal
Speaker 4: out there.
Speaker 6: Like I said, I have an unusually aging pair of ears.
Speaker 7: And here's how Shannon Playhouse. She described it. Seriously, Temetri,
Speaker 7: is this kind of what you hear?
Speaker 4: Yeah, that's precisely it. That's crazy, that's exactly Kevin.
Speaker 5: You didn't hear it.
Speaker 4: I just heard that, but I didn't hear if you
Speaker 4: couldn't hear.
Speaker 10: That number two anymore?
Speaker 4: But no I could.
Speaker 1: I couldn't.
Speaker 16: I could just hear little burps of it in the
Speaker 16: car as it would pee and then stop, but not
Speaker 16: as much as Dmitri.
Speaker 5: What you say, that's normal time, I mean, it may be.
Speaker 1: So here's the next step to find out if it
Speaker 1: is normal.
Speaker 6: So I'd like to make an appointment with the service
Speaker 6: department of a Honda dealership, hopefully a good reputable one,
Speaker 6: where I can talk to the service department see if
Speaker 6: they heard this complaint and if so, what, if anything,
Speaker 6: have they been able to do about it. I would
Speaker 6: also like to schedule the same dealership a test drive
Speaker 6: of an identical vehicle to see if that one makes
Speaker 6: a sound or if there's something unusual about this one. Now,
Speaker 6: if the dealer says, hey, man, we hear this complaint
Speaker 6: once a year, and Honda told us one percent of
Speaker 6: one percent of the population is sensitive to the sulteri sound,
Speaker 6: but that's within the design parameters of the car.
Speaker 4: Then Christy is going to be stuck.
Speaker 6: But if they say, oh yeah, we can replace this
Speaker 6: transistor or diode or something, or service the charging system,
Speaker 6: then Christie's got some hope because her next step is
Speaker 6: going to be to trade out of this car, a
Speaker 6: great financial loss. So I'll be back with an update
Speaker 6: as soon as I get back from one of these
Speaker 6: dealerships whoever it is that wants to host my visit
Speaker 6: over there.
Speaker 4: Hey, Tom, one of our subjects.
Speaker 9: Didn't Toyota have an innovative inventory control system that was
Speaker 9: supposed to eliminate this kind of unavailable parts?
Speaker 4: I don't know what you're talking about. What do you mean?
Speaker 9: Well, I thought Toyota, I thought established some kind of
Speaker 9: innovative inventory system where they didn't have an overload of
Speaker 9: parts in one place and a lack in the other.
Speaker 9: They somehow were able to predict which parts are going
Speaker 9: to be used at what rate, so they had a
Speaker 9: very effective way of controlling inventory.
Speaker 1: Well, all I can tell you is if they did,
Speaker 1: whoever was in that think Tech needs to be fired
Speaker 1: because it ain't working.
Speaker 4: Yeah, I never even heard of it though. Has anyone
Speaker 4: else heard it then?
Speaker 1: Just a moment ago from anyone?
Speaker 4: No, that's first I've heard of it. Yeah, Doc, where
Speaker 4: did you hear about this?
Speaker 9: Oh? Because one of my friends was giving lectures on
Speaker 9: it to other businesses. I will all contact him and
Speaker 9: find out exactly what it was.
Speaker 4: Yeah, I'd like to know what that's all about. Okay,
Speaker 4: because I know that these guys, you know, Uncle Kevin
Speaker 4: and Jeff said ever since COVID, they learned that they
Speaker 4: could save money by not having so much an inventory
Speaker 4: and that people were willing to wait for parts. Now,
Speaker 4: I think what they did.
Speaker 1: Even when they were talking about that Honda earlier, you know,
Speaker 1: so she was waiting on a park coming up out
Speaker 1: of Dallas. I mean, Texas seems to be a big
Speaker 1: hub for parts. I forere probably sixty five seventy percent
Speaker 1: of the stuff that we have to have shiftings coming
Speaker 1: out of Tech.
Speaker 16: Agreed, Yes, But when.
Speaker 4: They made so factory said, hey, we're never going to
Speaker 4: go back to normal where we have everything stacked tenfold.
Speaker 4: We're going to do more of an on demand control runs.
Speaker 4: When it comes to production runs, and I'm serious. I
Speaker 4: mean they literally hold orders sometimes until they get a
Speaker 4: certain number, and then they do a production run. Absolutely,
Speaker 4: and they might do a few extra but they learned
Speaker 4: that people were willing to wait, and now they never
Speaker 4: went back to normal. Now it's not as bad as
Speaker 4: it was during COVID, but it certainly is a different system,
Speaker 4: isn't it, guys when it comes to getting your parts.
Speaker 16: No, you're absolutely right. It's not even close to normal.
Speaker 16: It's probably half of what COVID was. So it's started
Speaker 16: out a long way to go.
Speaker 4: Thank Tom.
Speaker 9: I just looked it up. There's a Toyota AVTA Management System,
Speaker 9: which is an element of the Toyota production system. Focuses
Speaker 9: on minimizing way and maximizing efficiency through a just in
Speaker 9: time approach, using this technique to ensure part to live
Speaker 9: it only when needed.
Speaker 4: Well what does that even mean? Well, seriously, what does
Speaker 4: that even mean?
Speaker 9: It means that they reduce the amount of inventory they
Speaker 9: have and they produce parts and inventory on as predicting
Speaker 9: what they're going to need. It says the TPS aims
Speaker 9: to eliminate all forms of waste, including ssex excess inventory
Speaker 9: by focusing on efficient and continuous improvement.
Speaker 16: Well, yeah, but the waste being of a partsit's on
Speaker 16: the shelf for a month. I mean, you got to
Speaker 16: define waste. So you know, they're design basically to not
Speaker 16: have inventory, that's what they're saying.
Speaker 13: Well, to minimize inventory wastage.
Speaker 4: Sure didn't work. So one I got some text here.
Speaker 4: One wants to know why Mark isn't at the AOC rally,
Speaker 4: And of course they're joking. And someone else said, tell me,
Speaker 4: how listen to this. Bernie Sanders has been railing against
Speaker 4: spending and waste for years and now he's going out
Speaker 4: campaigning against the very agency that is looking to cut
Speaker 4: down on waste and spending. How is he reconciling that?
Speaker 4: How is he having a campaign nationwide against DOGE? Because
Speaker 4: does he believe? Truly? I mean, the stupid that they
Speaker 4: use these emotions to try to get people rallied. When
Speaker 4: they can't use race, they use something else. And right
Speaker 4: now what they're using is this. This is their main
Speaker 4: This is their main damn game. Here they're saying that
Speaker 4: the government is in control of billionaires billionaires, and the
Speaker 4: billionaires are are are are like, what are they taking
Speaker 4: the money? And using it the money that they save.
Speaker 4: I mean, how can billionaires saving money for the country? Bell,
Speaker 4: how does that benefit billionaires? Anybody want to comment on that?
Speaker 4: But you got to use the Bernie accent.
Speaker 13: Hey, Tom, I think it's a question. You know what,
Speaker 13: you know what nimby is not in my backyard.
Speaker 9: It's to say, with these kind of cuts, cut everything
Speaker 9: except that I don't want you to cut.
Speaker 4: Well, that's true, that there's a there's some truth to that.
Speaker 4: So if you ever guess what I'm asking.
Speaker 9: If you ever notice when someone is campaigning and they
Speaker 9: say we're going to cut government waste and spending, and
Speaker 9: you ask them what agencies are going to cut, they
Speaker 9: never ever are specific because they know they'll lose those votes.
Speaker 4: Wow, I never thought of that. Now, listen to this one.
Speaker 4: A new report ranks Colorado as number three among the states.
Speaker 4: What do you think they were among states with the
Speaker 4: highest medical errors? Wow? Medical errors and their real analysis done?
Speaker 4: What does that mean? What it means is this. Listen
Speaker 4: to this with twenty five incidents per one hundred thousand residents,
Speaker 4: highlighting serious concerns of healthcare. This one law firm did
Speaker 4: a research. They do malpractice. They say, Colorado ranks third
Speaker 4: in the US for medical errors twenty five for one
Speaker 4: hundred thousand kave residents, the third leading cause of death
Speaker 4: in America. The third leading cause of death medical errors,
Speaker 4: that is, diagnostic errors getting it wrong to begin with.
Speaker 4: Seven percent result in death. Medical errors one hundred thousand
Speaker 4: plus cases annually, often due to mislabeling or incorrect dosage
Speaker 4: of medicines, and in surgery four thousand cases yearly of
Speaker 4: wrong surgeries and the wrong site or tool retention. What
Speaker 4: the hell is tool retention? If ya hogg an instrument?
Speaker 4: Is that where they forget Yeah, well you leave.
Speaker 9: An instrument inside the patient. But I gotta say I'm
Speaker 9: a little skeptical, Tom. I mean, the procedures that we have,
Speaker 9: everything is counted, everything is is triple checked, and I
Speaker 9: find it hard to believe that Colorado is third. We
Speaker 9: have a very active uh medical I.
Speaker 4: Mean, doc. They're not making this up. I mean, I
Speaker 4: don't believe this is this is This law firm says
Speaker 4: they've done an extensive nationwide. Now obviously they can make
Speaker 4: it up, but they have the top five states with
Speaker 4: medical errors. We're going to go over. I want to
Speaker 4: know and don't please don't look it up in the studio.
Speaker 4: Can you name, off the top of your head some
Speaker 4: states you would feel would be in the top five.
Speaker 4: I think you'll find it very enlightening. We have more
Speaker 4: coming up on the Troubleshooter Show three oh three seven
Speaker 4: one three Talks seven one three eight two five five.
Speaker 4: Today's Car Day gets your calls in about anything to
Speaker 4: do with cars, and by the way, part of that
Speaker 4: is insurance. Compass Insurance Group will do free insurance comparisons
Speaker 4: with no obligation whatsoever. It's called the Insurance Checkup for
Speaker 4: Home and Auto three oh three nine nine six nine.
Speaker 4: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content
Speaker 4: time for an insurance checkup, free no obligation in comparison.
Speaker 4: Call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the Real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Hey Tom,
Speaker 4: Martino here, Welcome to the show. Three all three seven
Speaker 4: one three talk seven one three eight two five five.
Speaker 4: Anybody want to take a guess? And without looking it up,
Speaker 4: I hope you didn't look it up. Of the top five,
Speaker 4: I'm gonna go to Tony in a second here, But
Speaker 4: who's the what tell me? One of the states in
Speaker 4: the top five for medical errors, Colorado ranks number three.
Speaker 16: It have to be a big city like California and
Speaker 16: New York just because of the overpopulation.
Speaker 4: No, no, Florida.
Speaker 14: No, I'm guessing Mississippi top five. Mississippi's one.
Speaker 4: Nope, Oh, nope, close, Peny close in Alabama? Nope, Wow, nope.
Speaker 1: I want thirty five more states to go, folks.
Speaker 4: Louisiana, hey, listen, Okay, number two, we rank number three.
Speaker 4: So a little worse off than us is Wyoming at
Speaker 4: number two, and the reason given. The reason given is
Speaker 4: a lack of infrastructure for medical emergencies in Colorado. It's
Speaker 4: just numerous healthcare incidents by providers. Number four is Oregon.
Speaker 4: Oregon has most failures in the hospital lack of a protocol.
Speaker 4: And Oklahoma is number five with persistent diagnostic and procedural issues.
Speaker 4: So we have Wyoming number two, Colorado number three, Oregon
Speaker 4: number four, Oklahoma number five. Who would be number one?
Speaker 4: Sue's went all around it. Kansas, Alabama, Mississippi, Louisiana is
Speaker 4: number one, and it has to do with inadequate staffing,
Speaker 4: poor oversight, and safety gaps. Very interesting, very very interesting.
Speaker 4: This was done by the John Fitch law firm John Fitch,
Speaker 4: which of course is a personal injury firm out of
Speaker 4: state here. They're a national firm. Well, I say nationally.
Speaker 4: They advertised nationally and they go after medmol so that's Fitch.
Speaker 4: I wanted to credit them since I quoted their study.
Speaker 4: Let's go to the phones now and we'll talk to Tony.
Speaker 4: So Tony said, he called in and he said, you know,
Speaker 4: I'm having Pauldwatermanwaterpros dot net helped me out with a system,
Speaker 4: and he noticed some problems with the pipes, saying you're
Speaker 4: going to have pinhole leaks develop because of the acidity
Speaker 4: of your pipes. Then we had a guy call in
Speaker 4: and say, hey, there is something you can do about that,
Speaker 4: and he talked about a system that you can put
Speaker 4: in that can help with that. So what are you
Speaker 4: calling about today, man?
Speaker 15: So I talked.
Speaker 19: It just so happened.
Speaker 15: There was a plumber across the.
Speaker 17: Street from me.
Speaker 20: I when I talked to him, I said, are you
Speaker 20: here because of pinhole leaks?
Speaker 18: He said yes.
Speaker 15: Then I talked to a neighbor. We are twenty two
Speaker 15: homes that were built about fifteen years ago by Ryland Holmes.
Speaker 15: I talked to a neighbor. I guess there are multiple
Speaker 15: people in our neighborhood.
Speaker 21: That are having the same problem, and they appear to
Speaker 21: be all in on the hot water side, so there's
Speaker 21: no leaks happening on the cold water side.
Speaker 15: And my neighbor's.
Speaker 19: Supposition was that there is.
Speaker 20: Something in the hot water heater.
Speaker 21: Because we all got the same type of hot water heaters,
Speaker 21: same brand, that.
Speaker 15: Was corroding and causing the problem within the hot water pipes.
Speaker 15: I'm just calling to see if you your listeners really
Speaker 15: might have heard of that kind of a problem.
Speaker 4: Well, I told you that are our listeners, not our listeners,
Speaker 4: but some of our experts have heard of it caused
Speaker 4: by no but hard water, acid water, no.
Speaker 21: No, no, This is by degradation of the components inside.
Speaker 15: The hot water heater that is causing the problem. Because
Speaker 15: all the leaks so far are on hot water side
Speaker 15: of the copper. There's no nobody's had a leak on
Speaker 15: the cold water side.
Speaker 4: Let's get let's get Paul the water man on to
Speaker 4: see if he can comment on this. Tom.
Speaker 14: He had his tonsils removed yesterday, so uh oh, well,
Speaker 14: you can't talk.
Speaker 4: I can't talk.
Speaker 5: Tell him the man up.
Speaker 4: Oh my god, he had his tonsils removed.
Speaker 14: You know what last night from trying to get him
Speaker 14: on about you.
Speaker 4: You have the number of that guy. You have the
Speaker 4: number of that other water guy that called in yesterday.
Speaker 4: Maybe he's listening.
Speaker 7: Did you actually do did you guys know that tonsils
Speaker 7: can grow back?
Speaker 17: No?
Speaker 4: They can't. Yes they can, they really mark, Yes they can.
Speaker 4: Did anyone you know have that?
Speaker 1: I had a neighbor that had a yep. I had
Speaker 1: to have a second talk.
Speaker 4: Really nuts, Oh my goodness. And I hear when you're older.
Speaker 4: I hear when you're older it gets to be a
Speaker 4: more serious operation. Is that true?
Speaker 9: Any operation is more risky when you're old, to Tom,
Speaker 9: because your body has less uh reserved.
Speaker 4: So when I was a kid, the one thing I
Speaker 4: remember about getting my tonsils out ice cream. They used
Speaker 4: to give you as much ice cream as you wanted.
Speaker 4: So Joe is an expert on water. He called in
Speaker 4: with a lot of good information. We're going to talk
Speaker 4: to him right after this about if he's heard of
Speaker 4: the copper pipes pinhole leaks, the reasons, what you can
Speaker 4: do about it, and specifically why on the hot water side.
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Speaker 4: pay a cent until you're content. Time for an insurance checkup,
Speaker 4: free no obligation comparison call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven seven one help. You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate Man dot com to list your home with Remax
Speaker 4: Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martinez here three O three seven one three
Speaker 4: talks seven one three eight two five five. All right,
Speaker 4: So Joe was on yesterday and had quite a lot
Speaker 4: of information about pipes and corrosion. So, Joe, we talked
Speaker 4: about pinholes showing up in copper from the water, and
Speaker 4: you said, the main reason for that was what the
Speaker 4: water is acidic, so it's below seven, and it.
Speaker 17: Doesn't have to be very low, very far below seven.
Speaker 17: It can be six point eight and be corrosive. And
Speaker 17: then that fellow is talking about it coming from the
Speaker 17: hot water. The one that I was talking about yesterday
Speaker 17: that had those leaks in the brass fittings of PEX pipe,
Speaker 17: it was on the hot water. And we figured out
Speaker 17: the reason being was he had a circulating hot water
Speaker 17: system in there.
Speaker 19: And it wasn't on a clock, so it.
Speaker 17: Was circulating hot water twenty four hours a day. And
Speaker 17: they proved that that's why those copper or those brass
Speaker 17: fittings went bad. It was acidic water.
Speaker 4: Well, let me ask you this, Joe. Are you saying,
Speaker 4: in general, Joe, is hot water more susceptible or not?
Speaker 4: Or was it just the loop that made it more susceptible.
Speaker 17: Yeah, I think it was the loop that made it
Speaker 17: more susceptible. But but I think when you're you're with
Speaker 17: that hot water, it just makes it that much more
Speaker 17: corrosive being you know, you have the hot water and
Speaker 17: you're and especially if they have any kind of a
Speaker 17: circulating system on there, it's gonna it's going to just
Speaker 17: add to it even more.
Speaker 4: All Right, what do you have to say about that, Tony?
Speaker 4: Did you? Did you hear what Joe said?
Speaker 18: I did?
Speaker 20: My My only question is is why in our neighborhood
Speaker 20: is it only happening on the hot.
Speaker 22: Water side.
Speaker 4: Wells?
Speaker 20: Well, Like I said, my neighbor believes that the degradation
Speaker 20: of our hot water heaters is adding changing the water
Speaker 20: supply on.
Speaker 4: You're saying something, You're saying something inside the water heater
Speaker 4: is actually degrading, causing problems with the pipes.
Speaker 20: That's that's his supposition.
Speaker 4: The only thing that would the only thing that would
Speaker 4: deteriorate inside a water tank because they're lined, is the
Speaker 4: sacrificial anode, and if you have acidic water, it would
Speaker 4: eat through that anode pretty readily. But Joe and a
Speaker 4: sacrificial anode just in Layman's terms, real simple, is a
Speaker 4: rod that is put there and it is designed to
Speaker 4: corrode because it attracts the electrons before the tank. It
Speaker 4: extends the life of the tank by attracting electrons. So, Joe,
Speaker 4: did I just hear it that anode? Yeah, I don't
Speaker 4: know who it was, but Joe, if that anode was
Speaker 4: rotting corroding as it should with that cause problems with pipes.
Speaker 17: I've been to a lot of homes, you know, and
Speaker 17: we're in there doing water treatment and the people start
Speaker 17: getting a because when that anoid rod is is corroding,
Speaker 17: it'll put off a sulfur smell, and so a lot
Speaker 17: of people will call in that they've got sulfur in
Speaker 17: their water. Well, we go and check it out, and
Speaker 17: if it's just sulfur smell in the hot water system,
Speaker 17: then we know that anoid rod is bad. So we'll
Speaker 17: change the anod rod out for him. But we've never
Speaker 17: had an issue where you know, they were getting then
Speaker 17: corroded pipes. I would just I would just that.
Speaker 15: Whatever.
Speaker 17: I'm not a betting man, but it's acidic water. His
Speaker 17: water is below seven and that's what's doing it.
Speaker 1: I would love to.
Speaker 17: Go over and test the water water form, showing the
Speaker 17: difference if there's acidic water on the cold side, and
Speaker 17: if it's any different on the hot side, see if
Speaker 17: there's a change. I would really like to help this
Speaker 17: spell out. And those systems that we put in, they're
Speaker 17: not a backwashing system. The water just runs through that
Speaker 17: calcite and that's what raises the pH uh.
Speaker 4: You know these tanks.
Speaker 17: Putting them in there and and installed. If they're not
Speaker 17: you know, a big major plumbing issue.
Speaker 4: You can do it for.
Speaker 17: Less than a thousand dollars.
Speaker 4: Well, I got one. Paul the water man put that
Speaker 4: in our house.
Speaker 7: I literally have that system you're talking about, along with
Speaker 7: the water softener.
Speaker 5: He did it at the same time.
Speaker 4: You did.
Speaker 17: If it actually is a calcite system.
Speaker 4: No, no, no, no, no, I know what mine is,
Speaker 4: Yes it is. But what I'm I'm not the caller, Hey, Tony, Tony. Yeah,
Speaker 4: where you located.
Speaker 10: Tony, Seasony, Rocksboro, Okay, And.
Speaker 4: Where you located, Joe. In general, I'm out.
Speaker 17: In the Callahan area, but I work from Denver to
Speaker 17: Lineman to Yeah, I'd cover it, Kate, Jerry, I go Tony.
Speaker 4: Would you would you allow Tony, would you allow Joe
Speaker 4: to come over and take a look and just do
Speaker 4: some field and investigations for us.
Speaker 20: And it cal site. If that's what it takes for
Speaker 20: one thousand bucks, man, I'm all in.
Speaker 4: I'll tell you what Joe and Tony sues make that
Speaker 4: connection there, so we can have Joe go over to
Speaker 4: Tony's and then Joe you report back to us and
Speaker 4: Tony two on what you guys find or come up with,
Speaker 4: and then Joe take a particular look on why it's
Speaker 4: happening on the hot water side in that neighborhood yep.
Speaker 4: And Tony, if you have any neighbors, maybe he can
Speaker 4: test their water too and see what you know and
Speaker 4: come up with some answers. I'm all in, all right,
Speaker 4: Sue's put that together. That's wonderful. Three oh three seven
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Speaker 4: three all three seven seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two. Hey,
Speaker 4: I'm Tom Martine, your trouble shooter three all three seven
Speaker 4: one three talk through us' seven one three eight two
Speaker 4: five five rand He wants to talk about He wants
Speaker 4: to talk about tire chains, go ahead and ran, what's happening?
Speaker 12: My question is it's you have to use tire chains
Speaker 12: or cables and you have an all reel drive car.
Speaker 12: Do you have to put them on all four tires.
Speaker 1: On an all wheel drive vehicle? I definitely would, yet absolutely.
Speaker 12: Okay, what could happen if you don't put on them all?
Speaker 1: For if you get excessive slip coming from the rear,
Speaker 1: coming from the front, depending on which way you put
Speaker 1: them on, you can cause transfer case damage.
Speaker 7: Plus plus when those chains are cables are on, you're
Speaker 7: not supposed to be going over twenty five or thirty
Speaker 7: And on most cars you can lock in four wheel drive.
Speaker 7: You'd want to do that as well. You wouldn't want
Speaker 7: you know, the wheels that grip aren't the ones that
Speaker 7: slip or whatever. You want everything doing the same thing.
Speaker 12: Yeah, I've reseverring that up as if you're on ice,
Speaker 12: not necessarily snow. Yeah for just babies, yeah, would be
Speaker 12: going over twenty miles an hour, but just damage.
Speaker 16: Yeah, you can it's possible anyway, not you know, it's
Speaker 16: not instant damage.
Speaker 7: It's possible to do damage to that transfer case just
Speaker 7: having tires that aren't within three thirty seconds, let alone
Speaker 7: some that have big chains on them and the other
Speaker 7: ones don't.
Speaker 12: Yeah, that's that's that was you know, thank you. I
Speaker 12: appreciate your information on that.
Speaker 4: Yeah.
Speaker 5: They're a pain in the ass, you guys.
Speaker 4: You know, I'm surprised several times a year. I'm surprised
Speaker 4: with all the technology, guys, listen to this, With all
Speaker 4: the technology we have, I'm shocked that there's not some
Speaker 4: kind of way to automate that process.
Speaker 1: Or spider chains yep.
Speaker 7: For school buses generally have them.
Speaker 1: Ambulances.
Speaker 4: Yeah, so they're cool. How do they How does it work?
Speaker 4: It's a change.
Speaker 7: It basically drops down and your tire is basically running
Speaker 7: on the chain the whole time.
Speaker 16: Yep.
Speaker 5: It's like almost like like a track.
Speaker 4: Wait wait a minute, and you can turn it on
Speaker 4: and off.
Speaker 16: Yeah yeah, yeah, the back wheels of like an ambulance
Speaker 16: or a fire engine.
Speaker 4: And you don't have to get out of the vehicle
Speaker 4: to do it. No, man, it drops them there.
Speaker 7: But yep, whoa what is it called automatic tire chan
Speaker 7: We always.
Speaker 1: Call them spider chains, I don't know.
Speaker 4: Wow, that's yeah, you.
Speaker 7: Know, because most school buses around here have them, most
Speaker 7: fire trucks around here have them. Yep, absolutely, and you
Speaker 7: could get them on a semi and stuff. I mean,
Speaker 7: you know, I'm sure they're not cheap. Oh I'll tell
Speaker 7: you who's got them all the I seventy tow trucks,
Speaker 7: most of those guys.
Speaker 4: Okay, now I'm seeing something here. I'm seeing something here
Speaker 4: called the spikes spider. But it requires you to get out,
Speaker 4: but you don't have to wrap the tire. Look it up,
Speaker 4: look bikes dash spider.
Speaker 1: You can also look up like onspot automatic.
Speaker 7: Please do picture something okay, picture your bus used to
Speaker 7: have you know, how the legs would come down and
Speaker 7: actually balance you out. Yes, picture something like that dropping
Speaker 7: down while you're driving to the to the height of
Speaker 7: the tire, the bottom of the tire.
Speaker 5: Then it spins in a circle.
Speaker 7: Chains, so the tire is constantly running over the chains
Speaker 7: it's spinning.
Speaker 1: Look up on spot automatic tire chains.
Speaker 4: Okay, on spot automatic what hire chains? Wow? Okay, I'm
Speaker 4: looking that up.
Speaker 7: Incredible, you know, Wow, it basically so spins.
Speaker 4: Yeah, weird. I know, I know exactly what you're saying.
Speaker 4: Now I'm seeing it. So it's always going underneath your
Speaker 4: tire at the same time your tires hit the ground. Yeah, exactly,
Speaker 4: but it's not on the tire itself. It's just between
Speaker 4: the tire and the no. But it's always in between
Speaker 4: your tire and the ice. That's pretty cool. Did you
Speaker 4: look up spider dash or spikes dash spiders to sell?
Speaker 7: We sold out because our my Peoria store was right
Speaker 7: by I seventy and you know, being a good year franchise.
Speaker 4: We sold a ton of tires.
Speaker 7: I would sell mostly cables, and the cables work pretty
Speaker 7: good and they're a lot easier to put on than
Speaker 7: those damn chains. But I think up in the mountains,
Speaker 7: wouldn't you guys agree the chains are probably better.
Speaker 1: Oh yeah, bus far.
Speaker 4: We have more coming up on the Troubleshooter Show three
Speaker 4: ozho three seven one three eight two five five. Stick
Speaker 4: around for more Troubleshooter Show on car Day. Go with
Speaker 4: a sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance check up free, no obligation. In comparison, call
Speaker 4: Compass Insurance. Pay too much your coverage at dozens of
Speaker 4: insurance companies find out now three all three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate man dot com
Speaker 4: to list your home with Remax Alliance. Three All three
Speaker 4: nine two zero sixteen twenty two.
Speaker 2: Yeah, ripped news you needed, that's who you don't have?
Speaker 18: Run anxious as fast as we can.
Speaker 2: Shooter's gonna help come man.
Speaker 4: Is the Troubleshooter Show. No Tom Martino, Hello Tom Martino,
Speaker 4: Welcome to the show. Three All three seven one three
Speaker 4: talk seven one three eight two five five. You know,
Speaker 4: we talked about a lot of stuff today on Car Day.
Speaker 4: Jeff fig West from camera transmission. We have Kevin Caulkin
Speaker 4: from Shardan Autotech, and we've been talking about various car
Speaker 4: related topics. It's really interesting to talk about noises and cars.
Speaker 4: Do you know I look this up? Noises are the
Speaker 4: number one complaint when it comes to cars, especially new cars,
Speaker 4: the number one complaint meaning what is the noise? Isn't
Speaker 4: that weird? So we talked about something also called what
Speaker 4: was that condition? I looked it up here, hold on,
Speaker 4: I have it here somewhere. It was anyway, Susanna, what
Speaker 4: kind of phobia? Phobia?
Speaker 17: Right?
Speaker 11: I think I'm saying that basically, you just said, you
Speaker 11: know what you just said, as soon as you just said,
Speaker 11: me so phony, phony, me so phony.
Speaker 7: I asked ai number one complaint of new cars, and
Speaker 7: I have a totally different answer than what you got.
Speaker 4: Well, I'm talking about all around. The most common complaint
Speaker 4: starts with the noise. It may not end up being.
Speaker 7: This says, and I'll bet you sales practices is number
Speaker 7: one issue.
Speaker 4: Mark. Oh, I'm talking about the car themselves for the noise. Yes,
Speaker 4: and so the thing about noises, Kevin and Jeff, would
Speaker 4: you agree with me that all cars have noises indicative
Speaker 4: of them or unique to that one unit.
Speaker 1: Yeah, there's no way getting around that. You've got a
Speaker 1: lot of moving parts, though, you're gonna get noise.
Speaker 4: Now, I will say, the quietest car I have ever
Speaker 4: owned in my entire life is this BMW.
Speaker 7: Oh you're saying that's quieter than that Model three. No way, Now,
Speaker 7: I'm talking about Mark. I'm not talking about the engine
Speaker 7: or that.
Speaker 4: I'm talking about road noise and just noise, just interior cockpit.
Speaker 4: It is the most quiet cockpit. And it's really baffling
Speaker 4: to me. Now, is it true? I've heard this that
Speaker 4: there's a certain amount in certain cars an R active
Speaker 4: noise reduction going on. Do you know what active noise
Speaker 4: reduction is? Same thing in your headphones? That's right. So
Speaker 4: in an aviation headset, the microphone is picking up sound
Speaker 4: and it has a sound wave, and then it generates
Speaker 4: another sound wave counter to that to cancel it. It's
Speaker 4: literally canceling out like an anecdote. No, no, like a yeah,
Speaker 4: that's what is it? An antidote? Yeah, like you take
Speaker 4: for poison. It's just like cancels it out. So what
Speaker 4: it does that is it flattens the curve. You don't
Speaker 4: hear that noise and you hear whatever they don't cancel. Well,
Speaker 4: I heard that cars correct me if I'm wrong, Guys.
Speaker 4: I hear that their entertainment or enfotainment centers emit a
Speaker 4: small an R sound to cancel out noise. I get
Speaker 4: zero road noise in my ass man, I mean nothing.
Speaker 4: I'll bet you, Mark, I'll bet you it has active
Speaker 4: noise reduction somewhere. I'm sure it does, because what it's
Speaker 4: doing is sampling the cockpit sound, generating a counter sound,
Speaker 4: and all your hearing is what's left. And what's left
Speaker 4: would be your voice or something new, a new sound,
Speaker 4: but the DIN would be canceled and the DIN would
Speaker 4: be the road noise and whatever the car generate. But
Speaker 4: that is really incredible technology if you think about it.
Speaker 4: Mercedes I think was one of the first ones to
Speaker 4: pioneer this. But I don't know if that's what's happening
Speaker 4: in the Beamer. But man, is it unbelievably quiet?
Speaker 6: Tom, your car is equipped with active noise cancelation technology.
Speaker 4: It is Okay, isn't that weird? I wonder if it
Speaker 4: was something you could turn on and off if you
Speaker 4: would notice a big difference, Because if you think about it,
Speaker 4: what they what they generate in active noise cancelation, they
Speaker 4: can do away with extra insulation and stuff in the
Speaker 4: car itself. Guys, wouldn't that be true?
Speaker 16: Well, there's definitely some cars that are loaded up on installation. Yes, yeah,
Speaker 16: of course.
Speaker 4: Well what you say, if you have a really good
Speaker 4: if you have a really good active noise cancelation system,
Speaker 4: the less insallation you need, I think you'd still have
Speaker 4: to have that.
Speaker 16: I think you still have to have some just all
Speaker 16: the vibrations and stuff can be absorbed in the insulation.
Speaker 5: Yes, like good suspension. So listen to this man.
Speaker 4: This is a complete opposite of.
Speaker 5: What we're talking about.
Speaker 7: Did you know that Chevies, especially the Corvettes, literally make
Speaker 7: engine noises through the speakers that's fully.
Speaker 5: Synthetic to make it sound more bad.
Speaker 4: So when you're driving the outside people are inside people?
Speaker 4: Is it for the cockpit? It's both. Do you know
Speaker 4: my car? My car has a setting where you can
Speaker 4: change the engine noise. Yeah, it's awesome, it says. One
Speaker 4: is called classic European another one is called a muscle car,
Speaker 4: and like you pick whatever sound you want.
Speaker 1: Yeah, it's all fake.
Speaker 6: Did you guys know that it's all programmed into your
Speaker 6: stereo system and they just start playing.
Speaker 4: But that means but they're talking about people on the
Speaker 4: outside hearing it too, Yeah, of course, like when you
Speaker 4: rev your engine up, I mean they're hearing fake noise. Now,
Speaker 4: the G Wagon is totally silent, the electric g Wagon,
Speaker 4: the G five eighty, which I decide is probably one
Speaker 4: of the worst spies on Earth after really looking into it.
Speaker 4: But it's just a cool idea, but it still sucks.
Speaker 4: But the G five eighty generates noise for the outside
Speaker 4: people to hear. So when you're and for the cockpit
Speaker 4: when you're driving down the road, it sounds like a
Speaker 4: gasoline car. I mean that's almost like saying, you know what,
Speaker 4: when we make this model T, we're gonna put horse
Speaker 4: hoofs sounds on it, you know, so we can you know,
Speaker 4: reminisce about the horse and buggy. I mean, why would
Speaker 4: you even want to do that? If you're trying to
Speaker 4: get away from that technology? Why would you want to mimic?
Speaker 23: Then you can you're seen in a parking lot, You're
Speaker 23: heard in a parking lot if you're you know, sneaking
Speaker 23: up behind somebody and you make a car noise when
Speaker 23: you're electric ket Well, so is an.
Speaker 4: Ice cream truck. So is an ice cream truck? We
Speaker 4: get have bells and whistles.
Speaker 22: I do.
Speaker 7: It is weird when like one of these little super
Speaker 7: ruser pulls up next to me, these little wrx's that
Speaker 7: someone drop fifty grand into, and they look over and
Speaker 7: they want to race. There's nothing I do I can
Speaker 7: do to acknowledge. Okay, let's see who's faster. Because I
Speaker 7: can't rev up. There's nothing I can do. I guess
Speaker 7: I can give them the thumbs up.
Speaker 4: Oh, I get it.
Speaker 5: You don't have it down those kind of actions.
Speaker 4: You're right, you know what. The biggest thing, the biggest
Speaker 4: thing when I was driving my son's Model three, that
Speaker 4: the car got pissed off at because I guess I
Speaker 4: did it more than I ever thought in a million years.
Speaker 4: Every once in a while I would have my on
Speaker 4: the accelerator and as I'm coming to a stop and okay,
Speaker 4: I don't do this anymore, but I'm a two foot driver.
Speaker 4: Sometimes you are. That is so unnatural. Well, I don't
Speaker 4: do it all the time. My foot stays on that
Speaker 4: rest on the left hand side, my left foot, but
Speaker 4: every once in a while it goes over to the
Speaker 4: break to help out. I don't know. And I'm so
Speaker 4: that the Tesla lets you know when you have both on.
Speaker 4: Did you know that, Mark? You probably never.
Speaker 7: Did it, And I'll tay you know that. I'll tell
Speaker 7: you something that freaked me out. So generally with the
Speaker 7: Tesla you only charge it to eighty percent. I mean
Speaker 7: that's right from you know, Eline himself. If you're going
Speaker 7: on a long trip, of course, but your typical every day,
Speaker 7: so you charge it Deity. So the first time I
Speaker 7: charged it to one hundred percent, because we were going
Speaker 7: to go to Nebraska in it. When it's fully charged
Speaker 7: and you start coming to a stop, Tesla has breaked themselves.
Speaker 7: In fact, you own never need to use the brake
Speaker 7: if you know how to drive it, because it starts
Speaker 7: regenerating the battery going downhill and bring right. When it's
Speaker 7: at one hundred percent, it could no longer charge the battery,
Speaker 7: so that function is one hundred percent gone. So when
Speaker 7: I let off the gas I'm used to it start
Speaker 7: stopping and I'm rolling at full speed, and I thought
Speaker 7: the damn thing was broken. I was ready to go
Speaker 7: to the dealer because all of a sudden the breaking
Speaker 7: wasn't working. And then I figured it out. When you're
Speaker 7: at one hundred percent, it doesn't do that. Have you
Speaker 7: witnessed that yet?
Speaker 4: Well, I don't drive his car enough to know that,
Speaker 4: got it? But one thing in the five eighty, you
Speaker 4: can pick the amount of regeneration you want. You can
Speaker 4: pick full, you can pick half, or you can pick none.
Speaker 4: So you can control that with the five eighty, So
Speaker 4: you actually pick whatever percentage of regeneration you want of
Speaker 4: the of the coasting. Now, if you coasted down the
Speaker 4: mountain like Mark will it be generating the battery.
Speaker 7: Yeah, so what's really cool. I'll give you a great example. Man,
Speaker 7: if we go up to Blackhawks, let's say, starting at
Speaker 7: the bottom of seventy, going up to Blackhawk, I use
Speaker 7: nine percent, let's just say nine percent battery. Coming back
Speaker 7: I generally get about eight percent.
Speaker 4: So it's really wild.
Speaker 7: And that's the only really good example I can give,
Speaker 7: because coming back is almost one hundred percent downhill and
Speaker 7: I actually pick up like eight percent. I don't pick
Speaker 7: up as much as I use to get there, but
Speaker 7: it's damn close enough to why that would be against
Speaker 7: the laws?
Speaker 4: That would be against the laws yea of nature. You can't.
Speaker 4: You can't. Ever, otherwise you'd have a competual of energy, right,
Speaker 4: you'd have a you would have what's called a perpetual
Speaker 4: motion machine, which we know except for nuts like JR.
Speaker 4: They don't believe in stuff like that.
Speaker 7: This is crazy. I just looked up that G five
Speaker 7: eighty you're talking about. That range blows it does?
Speaker 4: It does? That's because you know the ranges. It's like two.
Speaker 4: You know that range is ex and it's exaggerated at
Speaker 4: that probably right.
Speaker 7: Well, and here's the worst part. Listen to this the
Speaker 7: battery you can here. Here's what would kill you in
Speaker 7: this car. The battery can be charged from ten to
Speaker 7: eighty percent and thirty two minutes.
Speaker 4: On a model ASS or the X.
Speaker 7: I mean that's like, that's like twelve minutes, man, I
Speaker 7: mean that's like three times the amount of sitting there
Speaker 7: at a charger.
Speaker 4: That's just crazy.
Speaker 7: And you're gonna have to go to the charger a
Speaker 7: lot more because the range is half. Did they use
Speaker 7: the same metal Is it a big heavy son of
Speaker 7: a gun or did they go fibers the same Martin.
Speaker 4: All they did was took a G wagon. I swear
Speaker 4: to you. They took a G wagon and put four
Speaker 4: motors on one mom each wheel.
Speaker 18: Wow.
Speaker 4: No, it's the dumbest. They just wanted to get on
Speaker 4: on the EV thing, so they did very little. They
Speaker 4: put one little slit in the back fenders for airflow.
Speaker 4: It's the most ridiculous thing you ever want to see.
Speaker 4: It's you know, I thought they would redesign the body
Speaker 4: a little, right, but they want to keep that square
Speaker 4: G wagon look. And it's you know, I was really
Speaker 4: enamored by it at first, but the more I looked
Speaker 4: into it, it's got every disadvantage of a gasoline car.
Speaker 7: And I'll tell you anyway, since you've been looking just
Speaker 7: real quick at different evs, I'll tell you something else
Speaker 7: that all of them do, including Tesla, all of them
Speaker 7: so like ours is a long range, our current model
Speaker 7: less it's supposed to get four hundred and twelve.
Speaker 4: But if you put a bowling ball in the back,
Speaker 4: that's like three ninety.
Speaker 7: Now you put two bowling bags or two bowling balls
Speaker 7: in the back, you're you're at, you know, maybe three seventy.
Speaker 7: You put two passengers in the back, so four people
Speaker 7: and then two bowling balls, you're down around three hundred
Speaker 7: or less. I mean you're talking no air conditioner on,
Speaker 7: no heater on, no wind, no headwind coming at you
Speaker 7: on a flat road with one person that weighs like
Speaker 7: one hundred and sixty. That's where you get to four
Speaker 7: hundred and ten on mine. It's so bs, Oh, I
Speaker 7: get it. So that's okay, we got more coming up
Speaker 7: on the troubles. Could be one hundred and thirty if
Speaker 7: you had four people and.
Speaker 4: No I know, I know by the way Denver region
Speaker 4: dot com you heard Mark talking about their weight loss.
Speaker 4: They also do stem cell therapy. I can't say enough
Speaker 4: about I've actually went through it and it works. Denver
Speaker 4: Region dot com. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content for an insurance checkup free, no obligation.
Speaker 4: In comparison, call Compass Insurance paying too much your coverage
Speaker 4: at dozens of insurance companies find out now three all
Speaker 4: three seven seven to one help. You'll think you're his
Speaker 4: only customer when you choose Frank durand the real estate
Speaker 4: Man dot com to list your home with Remax Alliance
Speaker 4: three all three nine two zero sixteen twenty two. Hi
Speaker 4: tom Archino, your troubleshooter three O three seven to one
Speaker 4: three talk seven one three A two five five KH
Speaker 4: Home solutions for all of your exterior needs on your
Speaker 4: home with a company sixty five years strong, and that's
Speaker 4: kinh Khwindows dot com. So let's talk to Shanna. She's
Speaker 4: got a complaint. Did anyone get them on the phone
Speaker 4: or sus did you call them about this? Makes really truck?
Speaker 14: It's a complaint. She just wants to know of things normal.
Speaker 4: Okay, So she had Gravina's windows do some windows for
Speaker 4: her Shauna, what did tell me what went on?
Speaker 8: Yeah, so they put our windows in last July and
Speaker 8: there were some issues like one head of scratch. They
Speaker 8: didn't slide correctly, like they were put in backwards, and
Speaker 8: then had a couple guys come out, and then some
Speaker 8: of them weren't actually installed properly, so they fixed that.
Speaker 8: They were missing like the nail hole covers on them.
Speaker 8: But the real issue at the end of the day
Speaker 8: was one of them that didn't slide and still doesn't slide,
Speaker 8: and so their fix was WB forty. Well it still
Speaker 8: doesn't slide.
Speaker 4: They had, you know, there's now wait a minute, wait
Speaker 4: a minute, is it wait a minute, wait a minute.
Speaker 4: So when you say it doesn't slide, tell me about it.
Speaker 11: Yeah.
Speaker 8: So it gets caught up in the middle. Okay, so
Speaker 8: it takes two hands and like all your to push it.
Speaker 8: The guy thought it was like, oh, it's not shimmed
Speaker 8: in there correctly. It's not square right now, that's right,
Speaker 8: squared it up, okay, but it still doesn't do it.
Speaker 8: He's six foot four and he's like, oh, it worked.
Speaker 8: I'm five to five and I'm like, it still takes
Speaker 8: me two hands and it gets hung up in the middle.
Speaker 5: And all the other ones, all the other ones open
Speaker 5: just really easily.
Speaker 4: Right.
Speaker 8: Oh yeah, yeah, it's one handed. Well, you know, like
Speaker 8: this is simple.
Speaker 5: I mean, this is simple. We'll just get it fixed
Speaker 5: for you.
Speaker 21: Okay.
Speaker 14: Well, here's the thing. This is the question that I
Speaker 14: was proposed that they're fixing it. They've got to deal
Speaker 14: with the manufacturer. But they wanted to pay the small
Speaker 14: balance left on the bill.
Speaker 4: That's the question. I thought, Well, why would I have it?
Speaker 7: If they were put in way back then, why would
Speaker 7: you still owe money?
Speaker 5: They did like in house finance.
Speaker 4: Well, first of all, first of all, wait a minute,
Speaker 4: how much do you owe?
Speaker 8: Five hundred dollars? So I kept five hundred.
Speaker 4: Dollars because it did that's chicken feet, Yeah, that's chicken feed.
Speaker 4: That's not a big deal.
Speaker 15: Yeah.
Speaker 8: The daily installer left. I immediately pointed out some things,
Speaker 8: and so I didn't pay the balance in full. Well,
Speaker 8: you know, the owner called me like a month ago
Speaker 8: and he yelled at me and goes, you just don't
Speaker 8: want to pay your balance, And I said, I have
Speaker 8: a window that's not fixed. So the guy came out,
Speaker 8: reached himed it first. First they're fixed. Was WD forty
Speaker 8: and it was silicone, not the real WD forty, still
Speaker 8: didn't work. The track of the window has gray in it,
Speaker 8: so you can tell there's an issue because it's doing
Speaker 8: something to the rollers. None of the other tracks have
Speaker 8: like gray from the rollers dragging. But the issue is
Speaker 8: so I they want me to pay, and then it's
Speaker 8: a manufacturer's issue, like pay your balance and full, then
Speaker 8: it's the manufacturer's issue. And I just I don't know.
Speaker 4: Like Shauna, Shauna, no matter, Shawna, no matter what, whether
Speaker 4: it's the manufacturer or Gravinas will stand behind it. Who's
Speaker 4: the one that told you you just don't want to
Speaker 4: pay your bill? Who said that to you?
Speaker 24: Nick?
Speaker 8: Nick Gravina? He yelled and was pretty inappropriate.
Speaker 14: Oh dear, I don't know. I can't see that guy
Speaker 14: yelling to save my life.
Speaker 4: But okay, Oh listen, Shauna, listen, Shauna. I don't know
Speaker 4: what was said or what wasn't said, or I don't
Speaker 4: know if may I don't know. I just don't. You know,
Speaker 4: everybody has a bad day, everybody gets pissed, everybody capable.
Speaker 4: Let's give Nick a call. She's in Yeah, listen, Shawna
Speaker 4: one thing I'm going to tell you for.
Speaker 8: Sew Honestly, Tom, I don't want to deal with Nick
Speaker 8: again like she's dealing with my husband now, because he's
Speaker 8: just so inappropriate. I just wanted that.
Speaker 4: When you say inappropriate, what do you mean inappropriate yelling?
Speaker 8: Like told me I didn't want to pay my effing
Speaker 8: bill and I just want to get to I just
Speaker 8: want my windows to be fixed and be done with it.
Speaker 8: And I just I just don't understand like I have
Speaker 8: to pay to the warranty work, you know, like done,
Speaker 8: Like I just want it done. That's why withheld the money.
Speaker 7: Well, even if you don't want to talk to him,
Speaker 7: we're going to get them on. So we're going to
Speaker 7: see what his side is. But if if what's going
Speaker 7: on is going on, I'm sure they'll get out there
Speaker 7: and fix it.
Speaker 8: Okay, Well they said it's a warranty to manufacturer, they
Speaker 8: can't do anything.
Speaker 5: Oh maybe that is the case. I just don't know.
Speaker 15: I have a.
Speaker 14: Message into him, give me a minute, and.
Speaker 4: I act as an intermediary if you guys need me to. Yeah,
Speaker 4: we're sorry, this is happening. Listen. Like I said, I'm
Speaker 4: not sure what was said or how it happened, but
Speaker 4: how long? How he's dealing with you last summer, last July. Yeah,
Speaker 4: but we will take care of it, Jean, thank you.
Speaker 9: I do.
Speaker 4: I will tell you here's what's odd. He let me.
Speaker 4: Let me just say what's odd, Seanna. I'm not doubting you,
Speaker 4: and I'm saying everybody has a good or bad day.
Speaker 4: But in general, we just don't get these complaints about
Speaker 4: these people. We just don't. And they do thousands of installations.
Speaker 4: So the good news is it's not their normal mode.
Speaker 4: Something something went to wry. You know, it happens, We're
Speaker 4: going to figure it out.
Speaker 8: You know. The Yelp reviews aren't great. But one of
Speaker 8: my neighbors had their windows, use their use them for windows,
Speaker 8: and they had a decent experience, so it was like cool.
Speaker 8: You know, it's word of mouth is more than anything
Speaker 8: for me, you know. And but their Yelp reviews are
Speaker 8: not great.
Speaker 4: Yeah, And one thing I've noticed with the reviews, Okay,
Speaker 4: you're always going to hear about the bad reviews more
Speaker 4: than you will good ones because usually people, unless people
Speaker 4: are super elated, they don't put a review up. And
Speaker 4: if they're pissed, just even a little, they'll put it up.
Speaker 4: I'm gonna take a break and I do you want
Speaker 4: Nick to comment on this, Shauna? And he doesn't have
Speaker 4: to deal with you directly, but I want him to
Speaker 4: comment on this. Right after this, go with a sure
Speaker 4: thing Denver's Best roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until you're content. Time for an insurance
Speaker 4: check up free, no obligation. In comparison, call Compass Insurance
Speaker 4: paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three oh three, seven to seven to
Speaker 4: one help. You'll think you're his only customer when you
Speaker 4: choose Frank durand the real estate Man dot com to
Speaker 4: list your home with Remax Alliance three oh three nine
Speaker 4: two zero sixteen twenty two. Hi Tom Martsino here three
Speaker 4: oh three seven one three talks seven one three eight
Speaker 4: two five five. So, Nick Gravina, We had a woman
Speaker 4: on who said that she had numerous problems with an
Speaker 4: insalation windows and they were all taking care of except
Speaker 4: one a window that does not open or close properly.
Speaker 4: It's a slider. She was told to use w D
Speaker 4: forty or some silicone and it doesn't work, but she
Speaker 4: says she's just feels bad that not only was it
Speaker 4: not handled correctly, she feels that you were kind of
Speaker 4: rude to her. And there's no there's no easy way
Speaker 4: to say that. Isn't that what she said? Mark? Yeah,
Speaker 4: she basically said what word did she use?
Speaker 14: He was inappropriate and inappropriates what.
Speaker 4: You feel like. Five. She has a five hundred dollars
Speaker 4: balance that she doesn't want to pay, and she's afraid
Speaker 4: if she pays it, she's going to be tossed to
Speaker 4: the manufacturer to deal with for the met and she
Speaker 4: doesn't believe it's the window. She believes it's the installation.
Speaker 4: But she also believes whether it's the installation or the manufacturer,
Speaker 4: Gravinas is the one she dealt with and she wants
Speaker 4: them to So go ahead, Nick, I'll let you have
Speaker 4: it from here.
Speaker 25: So yeah, we've been out to her house several times.
Speaker 25: Every time we go out there, we fix something, something
Speaker 25: else comes up, we fix it, something else comes up,
Speaker 25: we fix it, something else comes up, and we just
Speaker 25: keep going. We were there last week again. We had
Speaker 25: to reset a window a little bit because it was
Speaker 25: deemed it was probably a little out of level or
Speaker 25: a little of square.
Speaker 22: So we fix that, we get.
Speaker 10: Done with it, and she doesn't.
Speaker 25: Like how it operates, and you know, my tech brought
Speaker 25: back videos of her operating it and him operating it.
Speaker 25: She thinks it operates hard.
Speaker 20: I see it in the videos.
Speaker 25: I told her that yesterday. But my tech operates it
Speaker 25: just fine. And again I said, man, at this point,
Speaker 25: I don't know what else me as a company can
Speaker 25: do besides to get the manufacturer out there. And to
Speaker 25: get the manufacturer out there, we have to close out
Speaker 25: the account to get the warranty papers processed, so then
Speaker 25: the main manufactor can get involved. Because my tech thinks,
Speaker 25: if anything, it's the window itself, you know, And that's
Speaker 25: what I told her yesterday. She just doesn't like what
Speaker 25: I'm telling her. She doesn't think that she has to
Speaker 25: pay it until it's fixed, and I understand that, but
Speaker 25: we've been out there several times. At this point we
Speaker 25: think it is a manufacturing issue. I can't do anything
Speaker 25: about it. I got to get the manufacturer there. But
Speaker 25: she does not have a warranty with the manufacturer yet
Speaker 25: because she's not closed out her account.
Speaker 4: How long.
Speaker 5: How long is she owed?
Speaker 4: A year? A year mark? Almost. I don't know, But
Speaker 4: here's what I mean.
Speaker 25: I think we did our job like probably in mid
Speaker 25: last summer, and then yeah, there were some things we
Speaker 25: had to get, you know, some new parts and stuff,
Speaker 25: and then we had holiday spans and all this other stuff.
Speaker 25: So it's been a.
Speaker 24: While and.
Speaker 4: Let's just let's just work on going forward. So she
Speaker 4: pays the balance that the warranty is triggered. The manufacturer
Speaker 4: comes out there, he says, there's nothing wrong with the window.
Speaker 4: Has that ever happened? Where you? What would you do?
Speaker 25: Or do you that's the rock and a hard place,
Speaker 25: you know. Again, yesterday she said, oh, you're just gonna
Speaker 25: throw me to the manufacturer, and I got to deal
Speaker 25: with said absolutely not. I said, we procure that. On
Speaker 25: our side. I just I can't do anything if I
Speaker 25: don't manufacture the window. We've done everything in our power
Speaker 25: to make that window.
Speaker 4: Is it in? So you're convinced it it's well, let
Speaker 4: me just ask you this. Are you saying, do you
Speaker 4: suspect that the manufacturer might come out and say there's
Speaker 4: nothing wrong with this and there's nothing It operates as
Speaker 4: it should.
Speaker 7: Are you thinking there's nothing wrong with it? And the
Speaker 7: text on video and the window opens.
Speaker 4: Fine. Yeah, but here's what I want to know. Is
Speaker 4: the window different than her other sliders. That's easy to
Speaker 4: figure out. Do her other sliders move differently than that one.
Speaker 25: My tech thinks that, yes, one of the sashes, it's
Speaker 25: a double sliding window. That one sash is a little
Speaker 25: bit harder than the other ones. And again we never
Speaker 25: told her to lube them up on WD forty at all.
Speaker 25: There's one point when I told said, ma'am, we can
Speaker 25: add some some loub to her windows, and she said,
Speaker 25: I don't want that. She's like, I don't want WD forty.
Speaker 25: I said, well, it's not WD forty to oil base,
Speaker 25: it's a dry lube WD forty. And again we offered
Speaker 25: to do that, not telling her to do that, and
Speaker 25: again so that when he was up there, and again
Speaker 25: I we usually try to fix everything in house. I've
Speaker 25: exhausted that at this point. We've been up to her
Speaker 25: house probably six seven times. Actually everything I humanly can
Speaker 25: at this point, and this is my only thing at
Speaker 25: this point. And we still work with the manufacturer. We
Speaker 25: procure them, we tell them, we give them our notes,
Speaker 25: we can give them our videos. She can go up there.
Speaker 25: You know with the if I got to get my
Speaker 25: teg up there with the manufacturer, sure we can do
Speaker 25: that too, but the manufacturer won't come out if there's
Speaker 25: not a warranty.
Speaker 4: Now, Shauna, I want to ask you something. Now, do
Speaker 4: you believe a company that's been around sixty years or more?
Speaker 4: Do you believe that they're just trying to trick you
Speaker 4: into paying five hundred dollars and they're not going to
Speaker 4: do anything.
Speaker 8: I don't have a lot of confidence in the company
Speaker 8: based on I know.
Speaker 4: I asked you a question, Shawna. Do you think that
Speaker 4: they're just trying to trick you into getting the last
Speaker 4: five hundred dollars because that's going to make or break
Speaker 4: them and they're not planning on following up. Is that
Speaker 4: your day?
Speaker 8: No, I don't think five hundred dollars is going to
Speaker 8: make or break.
Speaker 18: Them at all. No, I don't.
Speaker 8: I do not have full confidence that they would follow up.
Speaker 8: I feel like based on the way Nick spoken to
Speaker 8: me in a way I have been treated.
Speaker 4: Shawna, Oh you are really the Shawna. Shawna. They've been
Speaker 4: on a refer less twenty five years and never once
Speaker 4: and I.
Speaker 8: Think that's great. I think that's great.
Speaker 4: Not once, not once have we had someone say they
Speaker 4: left a problem unresolved, Not once, they just.
Speaker 26: Had somebody out there that I'm just asking you, is
Speaker 26: it reasonable? Is it reasonable that if they did not
Speaker 26: have one complaint on not following up in twenty five years,
Speaker 26: is it reasonable to assume that he wants to pay
Speaker 26: off the bill, invoke the warranty, and get the manufacturer's help.
Speaker 4: Is that reasonable? Yes?
Speaker 8: However, I wanted my question what to you.
Speaker 4: Was is that normal?
Speaker 3: Is that normal?
Speaker 8: That's that's the reason that was What normal is?
Speaker 4: What is what normal is?
Speaker 8: What normal that you pay your balance to get a warranty?
Speaker 7: Well, I know this. It starts, it starts from the finish. Yes,
Speaker 7: that is very normal. Yes, it is in a car,
Speaker 7: and a car it's called an in service date.
Speaker 8: Shauna, that's my question. What I called was I feel
Speaker 8: like I'm going to get thrown to the wolves. So
Speaker 8: that was Shauna's first question when I talked to your ad.
Speaker 4: But when you say, when you say, listen, when you
Speaker 4: say you feel like you're going to be thrown to
Speaker 4: the wolves, and you just said you don't think five
Speaker 4: hundred dollars is going to make or break then then
Speaker 4: why would they be going through all of this? Tell
Speaker 4: me you're not making sense to me. What does your
Speaker 4: husband think.
Speaker 3: About?
Speaker 4: What about this? You've talked to him? What does he
Speaker 4: think about the balance?
Speaker 8: We just want to warrant the window fixed, that's all, okay.
Speaker 8: I wouldn't be able to we wouldn't be able to
Speaker 8: sell our house.
Speaker 4: Why didn't she ask do you feel? Do you feel?
Speaker 4: Do you feel by withholding five hundred dollars, you're expediting
Speaker 4: the prompt. You're putting pressure on them to get it
Speaker 4: fixed by keeping five hundred dollars.
Speaker 8: Hey, Tom, you see yourself on the show, like, don't
Speaker 8: ever give contractors money up front.
Speaker 20: Make sure well done.
Speaker 24: You're absolutely right, You're absolutely right. Don't ever pay money
Speaker 24: upfront for nothing. The damn job is complete. You're not
Speaker 24: giving money up front? Hang up, I'm done. I'm done.
Speaker 24: I'm done. Goodbye, Shauna, my god in heaven. Yeah, don't
Speaker 24: give money up front. Let's see the entire job is done. Hmm,
Speaker 24: don't give money up front now, Tom, You.
Speaker 4: Said not to give money up front. Yes, I did,
Speaker 4: And I said, actually, there are some caveats there if
Speaker 4: in fact the job is started or materials are ordered
Speaker 4: in your name, plans have been done, et cetera, et cetera.
Speaker 4: There are times you make reasonable deposits. There are times
Speaker 4: you do that. You don't pay up front for nothing?
Speaker 4: What were you gonna say? Sorry?
Speaker 7: Well, if it's custom, I mean, my god, if it's
Speaker 7: a custom product.
Speaker 5: I'll give you an example.
Speaker 7: I am literally using Gravina right now for a sliding door.
Speaker 7: Our sliding door is not a normal size. The manufacturer
Speaker 7: literally has to build it for our hole, if you will, so,
Speaker 7: I paid eighteen hundred bucks up front. I mean, that's
Speaker 7: normal as hell. If you know, I know Nick, and
Speaker 7: he wouldn't make me do it. But my god, if
Speaker 7: they didn't charge for something custom like that, what would
Speaker 7: they ever do of something? Take a break out there,
Speaker 7: speak with it? And I'm sorry, I think she's a Karen.
Speaker 4: I'm just wait? Did he alla right? Say it?
Speaker 5: Nothing?
Speaker 4: Did he say something? Something? F with it?
Speaker 12: No?
Speaker 18: Did I now?
Speaker 4: Of course? Okay, rewrit the tape. We got more coming up.
Speaker 4: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation in comparison,
Speaker 4: call Compass insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three O three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Hey Tom
Speaker 4: Martino here, let's go right to the phones. Jay. You
Speaker 4: have a comment on the slider, I do, Tom.
Speaker 10: She actually said something that was a really good clue
Speaker 10: that it's the only window. When she opens and closes it,
Speaker 10: it leaves a little gray mark that indicates some frictions
Speaker 10: on those yeh windows are thirty if they're.
Speaker 8: Not just junk.
Speaker 10: You need to pick it up out of the frame,
Speaker 10: slip it over and there's either a little step free
Speaker 10: a PopOut the roller and move it to a higher
Speaker 10: step to raise it up so doesn't grub anything. You
Speaker 10: can also do that to one side or the other
Speaker 10: to level it, but.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation. Comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two.
Speaker 2: Yeah, rip, so you don't have come runs as fast
Speaker 2: as we can. Shooter's gonna help.
Speaker 4: Come, man, this is the Troubleshooters. No Tom Martinez.
Speaker 7: Welcome, Welcome, my friends to the only show of this guy.
Speaker 7: We're here to solve problems, answer questions, kate complaints. Our
Speaker 7: goal is to make your life a little bit better.
Speaker 7: You've been ripped off, maybe a bad contractor maybe anything.
Speaker 7: We'd love to hear from you. We've recouped over three
Speaker 7: hundred million dollars in cash, merchandise, exchanges, and refunds directly
Speaker 7: due to the show over forty years of doing that,
Speaker 7: so we'd love to hear from you. It's card ad today.
Speaker 7: I got Kevin Cokin, shared an auto Tech, Jeff Vick,
Speaker 7: and then Dragon let me know when Tom's back up there.
Speaker 7: We got the video. Did you watch this video? And
Speaker 7: I'll tell everybody what I'm talking about in a second.
Speaker 7: The video is from Hey, Tom, we actually had the
Speaker 7: video from that lady that called about Gravina in the window, Suzanne.
Speaker 4: Did you look at it yet?
Speaker 19: Yes?
Speaker 4: Are you serious? She?
Speaker 14: Nick sent both videos, one of his tech opening the
Speaker 14: window with one hand while on the phone recording it.
Speaker 14: I saw that when Mark. I haven't seen the one
Speaker 14: where the caller.
Speaker 4: Was opening up.
Speaker 10: I haven't.
Speaker 7: I haven't toime while you're talking there. I'm gonna look
Speaker 7: at it and I'll tell you what I think.
Speaker 4: But also we can put it up on YouTube. Yeah
Speaker 4: we can, Yeah, we can. So send it to me
Speaker 4: and I'll get it up for the listeners. That sounded bad,
Speaker 4: I'll get the video up for thet for listeners on
Speaker 4: YouTube and they can see it all right, So three
Speaker 4: oh three seven to one three talk. The thing is,
Speaker 4: I've had sliders before in the past, and you know,
Speaker 4: you can tell if something's amiss, if it's off, or
Speaker 4: if it's just minor. I mean, and I believe these
Speaker 4: guys probably tried everything they could, and maybe it is
Speaker 4: a manufacturing thing. But then just before the end of
Speaker 4: the hour, We had Jay call and say, you know,
Speaker 4: some of those rollers are adjustable. I mean, I imagine
Speaker 4: grew I imagine Gravina knows that. I mean. We don't
Speaker 4: get a lot of complaints about this. So in any case,
Speaker 4: if you guys have a problem, question or complain final
Speaker 4: hour of our show on Friday, give us a call.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: eight two five five Okay. I asked people about miss
Speaker 4: aphonia noises that drive them crazy. One person says, farting. Now,
Speaker 4: they don't mean as a joke. They mean the sound
Speaker 4: actually discuss them to a point where if they hear it,
Speaker 4: they vomit. Yeah, well you just made that person vomit,
Speaker 4: Thank you very much.
Speaker 1: Now.
Speaker 4: The other one is that here's the other thing. Another
Speaker 4: one said, when they're in the movies and somebody is
Speaker 4: chewing popcorn, they can't stand it. Now, I've never had
Speaker 4: a violent reaction to a noise, But what noise is
Speaker 4: great on you? Maybe it's not as strong as misophone.
Speaker 4: Nails can't do that. Really, Yep, Now, I don't think
Speaker 4: this is miss aphonia. But remember the expression we had
Speaker 4: something gave you the chills. Did you guys ever have
Speaker 4: that expression growing up, like like scratching your nails on
Speaker 4: a on a chalkboard, or certain sounds that make you cringe.
Speaker 4: What is that called? What is that actual phenomenal called?
Speaker 4: You know where some people have that?
Speaker 18: Like?
Speaker 4: What does it for me? Believe it or not? Is
Speaker 4: nails on a newspaper? Does that bother anybody? Do you
Speaker 4: know what I'm talking about? First of all, do you
Speaker 4: know what I'm speaking of? When I talk about noise
Speaker 4: that makes noises or feelings that make you cringe? Do
Speaker 4: you know what I'm talking about?
Speaker 1: Oh? Totally guys. Oh yeah, I'll wait for my wife.
Speaker 1: I can if I scraped my fork across the plate
Speaker 1: and I can't stand it.
Speaker 9: When you go to a bar Mitchel wedding or something
Speaker 9: and the band is playing three thousand decibels, you can't
Speaker 9: even hear you say, I'll think.
Speaker 1: It just drives me nuts. Let's just being an old man, duck.
Speaker 5: I can't stand when he's playing on my yard.
Speaker 1: Go yell at some clouds. For me, it's styrofoam, styrofoam.
Speaker 4: Oh, you're right, I hate styrofoam. Kevin, I hate that sound.
Speaker 4: One person says that they can't stand the noise of
Speaker 4: somebody's stomach gurgling that could bother you. There's another one. Nope, sorry,
Speaker 4: not going to put that on the area, you jerk.
Speaker 4: But uh not every never mind, I'm not even going there.
Speaker 4: I'm gonna just I'm not even going even close. Okay, sir,
Speaker 4: not even close. Never mind, I'm not I was gonna
Speaker 4: try to make a smart remark, but I'm not going to.
Speaker 4: But all right, let me move on, please, or I'm
Speaker 4: gonna get thrown off the air and canceled.
Speaker 9: That lady should go to White Castle because they make
Speaker 9: great sliders.
Speaker 4: So funny. So did you make that up? Doc? I did.
Speaker 4: Craig has a transmit Craig has a transmission problem. Craig,
Speaker 4: what's going on?
Speaker 13: Man?
Speaker 18: Okay, it's not so much of a problem. I just
Speaker 18: wanted to ask.
Speaker 1: Jeff.
Speaker 18: I got a two alantrasees twenty eighteen, twenty twenty. I
Speaker 18: had the twenty eighteen. I had transmission service done at
Speaker 18: the Hondai dealership here in Color Springs. I had about
Speaker 18: thirty thousand. I called the Hondai dealership just a little
Speaker 18: bit ago, just ask them what they actually do. Do
Speaker 18: they do a flush or do a drain and feel
Speaker 18: and they said, hey, it's sealed, so there's no gasket.
Speaker 18: They don't worry places the filter and and they said
Speaker 18: they do a send them on a top in.
Speaker 19: The lower something with the Flushold.
Speaker 18: I just want to ask, Jeff, what's the what's your
Speaker 18: be doing with the transmission service on these scars?
Speaker 1: If you stick to that thirty or thirty six thousand
Speaker 1: mile interval, then just doing the drain and fill is
Speaker 1: going to be just fine, you know, if you get
Speaker 1: out get out there. I mean, I've said it before,
Speaker 1: transmissions are probably the second most neglected part of the vehicle.
Speaker 1: The only thing that really beats is to the battery.
Speaker 1: Nobody thinks about it until it doesn't work. So if
Speaker 1: you start gettingup there in the seventy eighty ninety thousand
Speaker 1: mile range, then yeah, doing something like a flush could
Speaker 1: be warranted. And what they're doing is interrupting the cooler
Speaker 1: lines and circulating fluid through there so that they can
Speaker 1: replenish all that fluid in the additives that that transmission
Speaker 1: needs in order to keep it healthy. So there's no filter,
Speaker 1: then right, there is a filter, but it's internal to
Speaker 1: the case and you have to do a complete disassembly
Speaker 1: in order to access it.
Speaker 4: Okay, and how often is that done, Jeff? How often
Speaker 4: is that done?
Speaker 5: Overhaul?
Speaker 1: So we fail a lot.
Speaker 18: Worship that they don't do a drain fill, they do
Speaker 18: a flush.
Speaker 19: Right, is something I need to be concerned about.
Speaker 1: No, it's nothing you really need to be concerned about.
Speaker 1: I mean they made these flushing machines for you know,
Speaker 1: places like grease Monkey and Jiffy Lubs whose texts were
Speaker 1: costing them more money by touching transmissions than they were making.
Speaker 1: So they made an idiot proof box that you just
Speaker 1: hook it up to the cool lines and circulate fluid
Speaker 1: to it. The reason I don't like them is because
Speaker 1: you know, one you're not changing the filter, which on
Speaker 1: your vehicle is not applicable anyway. Two, you're not really
Speaker 1: getting all the debris out because it's got to go
Speaker 1: through that filter. And three, you know, anytime somebody makes
Speaker 1: somebody something an idiot proof, somebody goes out and makes
Speaker 1: a better idiot. So these things still do cause problems.
Speaker 19: Yes, okay, information I needed, thank you.
Speaker 4: Thank you. So when it comes to these internal filters,
Speaker 4: if they're there for the life of transmission, I have
Speaker 4: a very stupid question, why do they have them?
Speaker 1: I mean, I mean that necessarily, I mean the debris that's
Speaker 1: going through that unit. I mean, hond has been doing
Speaker 1: it for generations upon generations upon generations.
Speaker 4: It's just kind of what I'm asking is, where does
Speaker 4: the debris, Where does the debris come from?
Speaker 1: Just from natural deterioration inside the transmission. You're gonna have
Speaker 1: bushing material, You're gonna have clutch material, You're gonna have
Speaker 1: all sorts of material that's gonna come apart as opposed
Speaker 1: to have and it's suspended in the fluid and interfering
Speaker 1: with other functions. You want to trap it someplace. And
Speaker 1: that's the filter.
Speaker 4: I got you. I understand, all right? Three oh three
Speaker 4: seven one three talk seven one three two five five.
Speaker 4: We're talking cars and everything in between, and we ask
Speaker 4: people about noises they can't stand. One said, this is sad,
Speaker 4: but I knew i'd get it. The sound of your voice,
Speaker 4: Oh God. And another I was sure that'd be mine.
Speaker 4: Another one and another one said, my wife yelling at me,
Speaker 4: not all the time, not not just normal talking, but
Speaker 4: when she yells at me, I know I'm in trouble.
Speaker 4: Been married thirty five years.
Speaker 13: The sound.
Speaker 4: I don't yell that. I think as you get older.
Speaker 4: I think as you get older, you yell us.
Speaker 5: Yeah, I agree, I mean.
Speaker 4: You really do. It's like I don't have the energy
Speaker 4: like you know, f off, But I don't want to yell.
Speaker 4: What about Drew's voice. Let's hear it.
Speaker 13: Let's hear about you crazy? It sounded Drew's voice.
Speaker 4: Yeah, let's well, let's hear it.
Speaker 13: Let's hear it.
Speaker 4: Go ahead.
Speaker 10: I can't go number two anymore.
Speaker 5: I wonder if Drew listens and hears himself every day
Speaker 5: on the show.
Speaker 4: Do you think he listens every day. I don't think so.
Speaker 4: I have no idea.
Speaker 9: Maybe he's deceased a fecal impaction and we just haven't
Speaker 9: heard from him.
Speaker 4: Now, I'm going to tell you I had a dream
Speaker 4: that Drew was in I did. I'm hoping he was clothed. Mark,
Speaker 4: I swear to you this was a dream. Okay, it
Speaker 4: was in my one of my naps. I had a dream.
Speaker 4: You and I are roaming around, okay, and it looks
Speaker 4: like we're in the clouds, were in like heaven, right,
Speaker 4: And this big voice comes out and says, this is
Speaker 4: my servant who I approve of and it was Drew
Speaker 4: and he said, I want these men to suffer because
Speaker 4: they have made fun of me and made my life miserable.
Speaker 4: And that was it. I woke up and I thought, Wow,
Speaker 4: what did that mean? Do you remember when he said
Speaker 4: he was going to pray against us? That that was you?
Speaker 4: Didn't he say both of us? He said he was
Speaker 4: going to pray that we're cursed.
Speaker 7: No, you're still getting it wrong. You're cursed. Okay, Well
Speaker 7: I'm pretty sure he thanked me, that's what he's.
Speaker 4: Oh yeah, he can't. He couldn't stand you either. You're
Speaker 4: the one that went on his You're the one that
Speaker 4: ruined his money making thing.
Speaker 7: Do you remember that guy that it used to come in?
Speaker 7: Fifteen years ago? And he had this invention. Guys, and
Speaker 7: instead of like putting up an LCD panel on your
Speaker 7: window to make it look like it's snowing, he wanted
Speaker 7: this invention. He wanted help to develop it. And what
Speaker 7: it was was a shaker, oh my god, up on
Speaker 7: the top of the window and you would have some
Speaker 7: kind of like confetti in it and then it would
Speaker 7: vibrate in the little holes.
Speaker 5: The paper would come out and it would look like
Speaker 5: it was and.
Speaker 4: It looks like it's snowing outside your window.
Speaker 7: I thought it had to be the stupest idea I've
Speaker 7: ever heard of. I said, you could get a monitor
Speaker 7: and just put it there and it could make it
Speaker 7: look like I said.
Speaker 4: What about making it right or make it a closed system?
Speaker 4: Because this was an open system mark where when you
Speaker 4: ran out of confetti and it went to the bottom
Speaker 4: you have, you had to refill it. Yeah.
Speaker 7: So I made so much much fun of it. This
Speaker 7: guy got so mad at me. It was crazy. Then
Speaker 7: the same guy, do you remember his other great invention
Speaker 7: for men, the man bottle, So if you get jealous
Speaker 7: that your wife is breastfeeding, you would slap this baby
Speaker 7: on you and the baby would suck on it like
Speaker 7: a tee.
Speaker 4: No, no, I'm talking about they they made a man.
Speaker 4: He made one for a man so the man could
Speaker 4: do it right.
Speaker 5: Yeah, that's what I mean.
Speaker 7: So it was for a man to feed a baby.
Speaker 4: No, for a man to feed himself. That's what I
Speaker 4: was saying about it too. But that's even weirder. Then
Speaker 4: he wanted to start a Super Bowl cafe. Oh yes,
Speaker 4: that's where with the floor would be the.
Speaker 7: No, remember what the Bartop was going to be, well, it.
Speaker 4: Was gonna be the floors were going to be artificial turf,
Speaker 4: like the one to actually played on the Super Bowl.
Speaker 4: The actual and I forget from the game would be
Speaker 4: the flooring. It was not to saw but the turf.
Speaker 4: And I'm telling you it was so weird, so weird.
Speaker 4: The inventions. He would always call up about these inventions,
Speaker 4: and they were the worst inventions in the world. He
Speaker 4: swore us off and Drew and oh man, he got
Speaker 4: pissed at us bad. I'm like Drew, he is never
Speaker 4: called back.
Speaker 13: What about the man he has from Seinfeld? That was
Speaker 13: gonna be one of the funniest.
Speaker 4: The man's ear I never remember that. No, Anyway, we
Speaker 4: got more coming up. I got to take a break down.
Speaker 4: I three oh three seven one three eight two five
Speaker 4: five go with a sure thing Denver's best roofer Excel
Speaker 4: roofing dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free, no obligation. Could
Speaker 4: comparison call Compass insurance paying too much your coverage at
Speaker 4: dozens of insurance companies find out now three all three
Speaker 4: seven seven one help You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate man dot
Speaker 4: Com to list your home with Remax Alliance three all
Speaker 4: three nine two zero sixteen twenty two. Kay, how hey,
Speaker 4: Tom Martino, your troubleshooter three all three seven one three
Speaker 4: talk three oh three seven one three eight two five five.
Speaker 4: Let's talk to you about your problems, questions and complaints. John,
Speaker 4: talk about this. Uh it does have to do with
Speaker 4: the cars sounds, Go ahead, sir.
Speaker 22: Hey Tom, Hey, hey, no, Well, I did have one
Speaker 22: comment about sounds that people don't like, and uh one
Speaker 22: one would be dogs licking their job.
Speaker 4: I hate that.
Speaker 1: It's okay though, right, yeah, it's.
Speaker 22: No cat, definitely not either. But on a serious note,
Speaker 22: the car question, I'm just curious. I have a twenty
Speaker 22: twenty three four k and my wife has a twenty
Speaker 22: twenty three KNA Hyundai, and I've always wondered why their
Speaker 22: service intervals are different and they have the exact same engine.
Speaker 4: But very interesting, very interesting.
Speaker 18: Yeah yeah, My oil.
Speaker 22: Service change or the infection intervals is at six thousand
Speaker 22: and hers is at eight. And just I don't get it,
Speaker 22: because I mean the engines are identical, and I thought
Speaker 22: they were sister companies and may be the same, but
Speaker 22: just kind of curious Kevin's thoughts on that.
Speaker 16: Are they calling for the same oil or is there
Speaker 16: a different viscosity or a different oil like synthetic and
Speaker 16: semi or anything.
Speaker 22: Honestly, I think I think mine's running a five thirty
Speaker 22: and hers might be a five twenty.
Speaker 16: Yeah, they keep these different different oils, so different requirements,
Speaker 16: different intervals. Sure as possible, Okay, because yours is going
Speaker 16: to be a blend and HER's going to be a synthetic.
Speaker 16: I bet you that's what the difference is.
Speaker 22: Well, I think they're running both full synthetic, but I
Speaker 22: could be wrong. Next time we get the service done,
Speaker 22: I'll check it out and go from there.
Speaker 16: That's what I would look for. But yeah, yeah, but
Speaker 16: six or eight is great. I'm full synthetic. That works.
Speaker 22: Well, Yeah, it's okay, it sounds good. They also just
Speaker 22: a quick comment about mister Patrick Jollis from Wave eight. Yes,
Speaker 22: this guy, this guy is fantastic.
Speaker 4: Tom, Thank you very much. I really appreciate your trust
Speaker 4: in us.
Speaker 1: Yeah, appreciate that.
Speaker 22: He's one heck of a guy, and I've really enjoyed
Speaker 22: my conversations with him.
Speaker 4: Go with a sure thing Denver's Best rufert Well Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free, no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two. Hello Tom
Speaker 4: Martine here three O three seven one three talk seven
Speaker 4: on three A two five five. It's car day today.
Speaker 4: We've had a really weird group of topics and people calling,
Speaker 4: and we've had home problems now as far as as
Speaker 4: far as sliding windows go. I looked at the video.
Speaker 4: I can't, for some reason get that video to play.
Speaker 4: It's always a challenge for me when I bring in
Speaker 4: that video. There's something I do and I forget how
Speaker 4: to do it the next time. It's so weird. But
Speaker 4: in any case, the video shows two videos, one of her,
Speaker 4: one of the check opening it right, and then she
Speaker 4: did her own video. Mark explained the videos to.
Speaker 7: Us, Well, it's her opening the window, and man, it
Speaker 7: talk about a struggle bus. To me, it makes to me,
Speaker 7: it makes my point that she is a Karen because
Speaker 7: she makes it look impossible. She tries to move the
Speaker 7: window from the very bottom. She's using both hands and
Speaker 7: she's straining like you can't believe.
Speaker 23: Not quite Oscar worthy, but definitely Oscar nominee.
Speaker 7: No, definitely Oscar nominee. Then the guy comes over and
Speaker 7: just barely touches a window and it goes perfectly both ways.
Speaker 14: Well, he's using one hand to videotape himself opening the window,
Speaker 14: and it's opening fine. But when the caller is opening
Speaker 14: the window at the very end of the video, Tom,
Speaker 14: you see her reach up to the top left corner
Speaker 14: of the window and unhinge or undo something. Then it
Speaker 14: works just fine. I don't know why.
Speaker 7: Yeah, it's really it's it's really an odd video. I
Speaker 7: wish you could get it up, that's what she's saying.
Speaker 4: I know, I'm trying to. Yeah, I'll shut up. I'm
Speaker 4: trying to. And there's always something I have to do
Speaker 4: to do this, and I just don't seem to get
Speaker 4: it right. Here yourself up.
Speaker 5: I'm just gonna I'm just gonna behave here.
Speaker 4: I'm gonna try to Oh wait, wait wait, I think
Speaker 4: I got it. It's up on YouTube. I think it's
Speaker 4: up there. Let me see, yup. I just got to
Speaker 4: make it bigger. This is the one where I'm hoping
Speaker 4: I have it.
Speaker 5: I think kind of a cool you'll see. I'm hoping
Speaker 5: you can.
Speaker 4: Put it up on YouTube. There it is there.
Speaker 14: It is the tech opening.
Speaker 7: Here's the tech loop that for a second. It's only
Speaker 7: like ten seconds.
Speaker 14: Yeah, it's fine.
Speaker 7: He's opening one side, then he opens the other side.
Speaker 7: I mean, you don't see it.
Speaker 4: Stop.
Speaker 7: Then he locks it and it's over. And then here
Speaker 7: we'll play one more time. He closes it, he opens it,
Speaker 7: he closes it, he opens it.
Speaker 14: Now play the one from Shanna Tom.
Speaker 5: Now now play hers.
Speaker 23: I think hand placement on this is pretty huge because
Speaker 23: you don't see his hand on there. So his hand
Speaker 23: is somewhere in the middle to upper range.
Speaker 5: Where you open up a window.
Speaker 23: When she's doing it, she's like an inch from the
Speaker 23: bottom of the window.
Speaker 4: I'll do the other one. I'll do the other one,
Speaker 4: and I'll be.
Speaker 5: Cus on what people think.
Speaker 4: I'll put a poll.
Speaker 5: Up on her YouTube too.
Speaker 14: I just wonder what.
Speaker 4: Now that was the tech opening it.
Speaker 14: Yes, And at the end of her video, she reaches
Speaker 14: for something at the top left corner.
Speaker 4: Now, this is her doing it.
Speaker 14: It's just that's her.
Speaker 4: No, that's let me do let me do away with. No,
Speaker 4: I'm going to do away with the other one. No,
Speaker 4: that's him.
Speaker 14: That's this is shoot her network channel on YouTube listeners
Speaker 14: if you want to go and look at now.
Speaker 4: Look there she is, there she is. I don't know,
Speaker 4: it looks pretty hard to me. I don't think she's
Speaker 4: faking that.
Speaker 5: Well, look where she's trying to open it from.
Speaker 18: And then.
Speaker 14: And then she reaches for the top left corner.
Speaker 4: Yeah, what do you guys say? Do you think Wait.
Speaker 14: Till she reaches for the top left up there and
Speaker 14: then it closes just fine or something right there she
Speaker 14: reaches up.
Speaker 4: Okay, hold on, So we're watching this on our live feed, folks.
Speaker 4: And and really she was complaining about the window, and
Speaker 4: it does look stubborn to me. I mean, you can
Speaker 4: even down there.
Speaker 16: Look at the end though, she straightens the window up.
Speaker 16: Look at the end where she tucks the top and
Speaker 16: moves it to the windows.
Speaker 4: Wait, a minute. She's got it that windows out of trash.
Speaker 16: She's got it in a bind.
Speaker 23: Right window is how she always trying to close it?
Speaker 16: Now watch, just keep watching. Okay, now she straightened it out,
Speaker 16: and now it's it's fine. It's very loose in there,
Speaker 16: isn't it.
Speaker 4: I don't know. I don't know. I you know, without
Speaker 4: being there, we ought to send Deputy D down there.
Speaker 14: I wanted you guys to talk to her husband.
Speaker 4: Hey, Tom, how about how about I work this case
Speaker 4: on the phone. Doesn't matter, you didn't hear.
Speaker 7: I could never duplicate that initial reaction. I never seen
Speaker 7: a poor guy.
Speaker 6: Do we have the opposite of employee of the month here?
Speaker 13: Oh my god, that.
Speaker 4: Was funny, and it was so natural.
Speaker 7: You weren't even trying to be funny.
Speaker 4: Okay anyway, three oh three seven one three seven one
Speaker 4: three eight two five five. Apparently he didn't want to
Speaker 4: do that. Someone wants them to go further on that.
Speaker 4: Someone wants to go further on that cock cockpit smell.
Speaker 4: What happens if you smell exhaust in your cockpit?
Speaker 1: Well, you've got something leaking in somewhere. I mean, you know,
Speaker 1: station wagons and pickup trucks, It used to be real
Speaker 1: common even if you had the back window down just
Speaker 1: because of draft, you could pull it in or not
Speaker 1: not really pickup trucks, but SUVs with the hatchbag. Uh,
Speaker 1: so you can get drafts will come in there if
Speaker 1: you're not sealed.
Speaker 22: Well.
Speaker 1: Uh, there can be other cases where you can have
Speaker 1: it exhaustly. They can pump in from someplace else. Carbon
Speaker 1: monoxide could be very dangerous. So do you do want
Speaker 1: to get that checked out?
Speaker 4: Okay? Three oh three seven one three talk seven one
Speaker 4: three eight two five five. So any kind of odors
Speaker 4: in the cockpit we're saying, really they're abnormal. Yeah, I
Speaker 4: mean it should be. It should be odor free except
Speaker 4: if you're driving nevermind. I don't get it. Never mind. Okay,
Speaker 4: So I was just going to say unless you're driving
Speaker 4: around with Mark, but I'm not going to do it anyway.
Speaker 4: Three oh three seven one three eight two five five.
Speaker 4: So listen on the on the idea of this internal
Speaker 4: filter on a transmission, someone said it automatically is going
Speaker 4: to get up over the years. Is that correct? And
Speaker 4: is there a way to change just that filter without
Speaker 4: overhauling the whole transmission? Jeff or would it be that
Speaker 4: many miles that you would want to overhaul the transmission anyway?
Speaker 1: Now you just change it when you overhaul it. I
Speaker 1: mean it's designed to be in there that That's what
Speaker 1: they intended for. It was for the life of that unit.
Speaker 1: Once you get enough particular and the filter that it's
Speaker 1: going to cause problems, you've got other issues.
Speaker 4: Do most transmissions have internal filters?
Speaker 1: Now you mean that you have to disassemble in order
Speaker 1: to access No.
Speaker 4: In No, it's the ones that you do at overhauled.
Speaker 4: There were most of them like that.
Speaker 1: Now there's a good portion of them out there, but
Speaker 1: it certainly wouldn't say most by any stretch of the imagination.
Speaker 1: You know, the conventional filter that you can change at
Speaker 1: a service interval is more common than not.
Speaker 4: Do you prefer the ones you can service?
Speaker 1: Well, yeah, you know, I mean obviously anytime you can
Speaker 1: get something to keep particular from moving through. But once again,
Speaker 1: like I said, hond has been using that design first,
Speaker 1: you know, since the seventies with great, great success. So
Speaker 1: there's really not you know, if it's not broke, don't
Speaker 1: fix it.
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Speaker 4: cent until your content time for an insurance checkup free
Speaker 4: no obligation comparison call Compass Insurance paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: all three seven to seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two. Well,
Speaker 4: it looks like I'll probably be able to get out
Speaker 4: of here and go to the AOC Bernie Sanders rally. Hey, Chris,
Speaker 4: what's going on with you?
Speaker 27: I I actually not mean personal. My wife was involved
Speaker 27: in a accident on the tenth and she was yes, well,
Speaker 27: she was backing out of a parking space in a
Speaker 27: parking lot. Okay, from all the pictures and such that
Speaker 27: I've taken and all the evidence that I personally gathered,
Speaker 27: it appears that the u uh see other party involved
Speaker 27: with speeding through the parking lot that's the parking lot
Speaker 27: at my wife's work. That downside is.
Speaker 4: Well, did they did they exchange infor? Did they exchange information?
Speaker 10: Chris kind of?
Speaker 27: I actually ended up having to show up myself and
Speaker 27: get the information out of the other driver because the
Speaker 27: other driver was being very uh hostile towards my wife.
Speaker 4: Oh, was there any kind of official any kind of
Speaker 4: official report on this on this accident?
Speaker 27: Did it one more time?
Speaker 4: Was there an official police report or anything on the accident?
Speaker 27: Not until afterwards. We had to file one ourselves online
Speaker 27: because we waited like five hours and nobody showed up.
Speaker 4: Okay, that's because it's private property.
Speaker 22: Because it was on the private property.
Speaker 4: Yeah, exactly, tell me something. What will prevent someone What
Speaker 4: will prevent and someone from saying it never happened. If
Speaker 4: this guy says it never happened, tell me how you
Speaker 4: would prove it?
Speaker 27: Did my wife?
Speaker 12: It was?
Speaker 27: It was out in front of my wife's work, and
Speaker 27: so she has coworkers that didn't necessarily see it, but
Speaker 27: they heard it happen, and they were out there and saw,
Speaker 27: like saw the damage and and all that.
Speaker 4: I do have fun, But did they see did they
Speaker 4: see this guy? Did they see the other guy's car? Yes,
Speaker 4: and they got the license plate number. They can testify
Speaker 4: that this is the car that hit your wife's car.
Speaker 27: Correct, They didn't. They didn't hit and run. We I
Speaker 27: did end up getting information out of them, but it
Speaker 27: wasn't through them directly. I ended up they ended up
Speaker 27: putting me on the phone with their insurance person to
Speaker 27: get my information, and I ended up just getting the
Speaker 27: insurance information.
Speaker 4: All right, where does stand right now? We're running out
Speaker 4: of time. Where does this stand right now? Chris? It
Speaker 4: seems like.
Speaker 27: The my insurance company and the and the police officer
Speaker 27: kind of gave us the blowoff because it was on
Speaker 27: private property. But they're trying to right that's right between
Speaker 27: the two parties.
Speaker 4: That's right. That's what they're gonna do. So here's the
Speaker 4: only thing you here's what you do, Chris. Let me
Speaker 4: tell you what you do. It's very simple. Your wife,
Speaker 4: if it's her car or your car, you will sue
Speaker 4: the other driver in small claims court. You will use
Speaker 4: the photos you took and you will use the testimony
Speaker 4: of her employees that they saw it go on, and
Speaker 4: they saw this guy's car and he's the one that
Speaker 4: did it, and you're going to get a judgment in
Speaker 4: small claims court. That's the way you're going to do it. Okay,
Speaker 4: you're not going to get your insurance. You're not going
Speaker 4: to get his insurance to pay for it.
Speaker 27: That's kind of what I'm fearing is.
Speaker 4: But once you go after him, he's gonna put in acclaim.
Speaker 4: But you have to go after him personally.
Speaker 21: Okay.
Speaker 4: Now, you do have witnesses. You do have witnesses.
Speaker 27: They I have witnesses that say it happened. I don't
Speaker 27: have witnesses that saw it happen. That's the problem.
Speaker 4: I'm asking you. When they went outside, did they see
Speaker 4: this guy's car at the scene damaged?
Speaker 1: Yeah?
Speaker 4: Look, Chris, you know what it's like pulling teeth. So
Speaker 4: if you get this information, you take him to court
Speaker 4: and you get a judgment. If you can't collaborate the story,
Speaker 4: he can deny it ever happened. I'm Tom Martine. Hey,
Speaker 4: Jeff Fick KIMMERA transmission, Thank you very much. Six nine
Speaker 4: three fourteen hundred Kevin Colkin shared an Auto Tech four
Speaker 4: five five seventy two forty two. Remember, folks, have a
Speaker 4: great weekend and save all your problems for me.