WEBVTT 1 00:00:01.199 --> 00:00:01.399 Time. 2 00:00:01.480 --> 00:00:04.440 You're channel nine first one wether forecast very hot day 3 00:00:04.440 --> 00:00:06.000 at eighty eight for the high. But you know, well, 4 00:00:06.200 --> 00:00:08.880 very much humid day, got a sunny skies. It's those 5 00:00:08.960 --> 00:00:12.199 tiny chance of afternoon storm, clear of a night, sticky 6 00:00:12.279 --> 00:00:15.640 in sixty eight, sunny hot you tomorrow eighty nine u 7 00:00:15.679 --> 00:00:18.640 clouse over night, remain muggy in seventy and high of 8 00:00:18.719 --> 00:00:21.000 ninety one on Saturday, and of course it'll be hot 9 00:00:21.000 --> 00:00:25.320 and humid seventy two right now. Traffic come from that. 10 00:00:25.359 --> 00:00:27.679 You see how traffic center that U see health backnick 11 00:00:27.760 --> 00:00:31.559 AND's Fine Center offers innovative treatments to improve quality of 12 00:00:31.600 --> 00:00:35.439 life of convenient locations across Crater, Cincinnati and northern Kentucky. 13 00:00:35.640 --> 00:00:36.039 Learn more. 14 00:00:36.280 --> 00:00:39.560 You see how dot com problems continue. He's found two 15 00:00:39.640 --> 00:00:42.439 seventy five a wreck before went in backstraffic to Coal 16 00:00:42.560 --> 00:00:45.719 Raine North. Found there's a wreck before Ward's corner, backing 17 00:00:45.719 --> 00:00:49.039 traffic past the Parkway. The latest is you's found Fort 18 00:00:49.200 --> 00:00:52.560 Washington Way, adding to the delays off of seventy five. 19 00:00:52.920 --> 00:00:56.079 Chuck ingramon fifty five krooz, the talk station. 20 00:00:57.880 --> 00:01:00.200 A thirty on a Friday Eve, always look for this 21 00:01:00.240 --> 00:01:02.200 moment in time to get to hear from iHeart Needy 22 00:01:02.240 --> 00:01:06.239 aviation expert Jay rat Lift. Jay, Welcome back to the 23 00:01:06.239 --> 00:01:08.280 Morning Show, my friend. Always love having you on the show. 24 00:01:09.000 --> 00:01:11.680 A very very pleasant good morning, my friend, Thank sir. 25 00:01:11.879 --> 00:01:13.799 In a mixed bag of topics, We're going to start 26 00:01:13.799 --> 00:01:18.319 with Southwest Airlines. What is all of size policy? 27 00:01:19.760 --> 00:01:21.799 They have a policy in place. 28 00:01:21.879 --> 00:01:24.799 They rolled this out a number of years ago where 29 00:01:25.319 --> 00:01:27.599 there was a lot of things that were taking place 30 00:01:27.640 --> 00:01:31.640 with regards to people that were large enough that they 31 00:01:31.719 --> 00:01:32.799 required two seats. 32 00:01:33.599 --> 00:01:35.799 Yeah, and the thought is do we charge them? Do 33 00:01:35.879 --> 00:01:36.120 we not? 34 00:01:36.719 --> 00:01:40.680 The industry standard is basically, if you need two seats, 35 00:01:40.959 --> 00:01:41.560 we're gonna have. 36 00:01:41.519 --> 00:01:42.640 To charge you for two seats. 37 00:01:42.640 --> 00:01:45.879 That sense, Well, there was a time when they would 38 00:01:45.959 --> 00:01:48.159 charge you a full fare and then fifty percent for 39 00:01:48.200 --> 00:01:50.599 the second seat, but with the flights being pulled, they've 40 00:01:50.680 --> 00:01:54.280 kind of gotten away with away from that. But you know, 41 00:01:54.280 --> 00:01:57.920 as part of Southwest Airlines cost cutting measures, and Southwest 42 00:01:57.959 --> 00:02:01.480 Airlines had a policy that said you could actually request 43 00:02:01.480 --> 00:02:04.400 a refund on that second seat if by the time 44 00:02:04.519 --> 00:02:06.640 the flight leaves there's at least one empty seat on 45 00:02:06.680 --> 00:02:09.879 the aircraft. Okay, so you would buy two seats and 46 00:02:09.960 --> 00:02:14.000 if you would request a refund. Well, now they've kind 47 00:02:14.000 --> 00:02:17.039 of trimmed that back, saying, well, we used to pre 48 00:02:17.080 --> 00:02:19.240 board you, We're not gonna do that. Now you're gonna 49 00:02:19.240 --> 00:02:20.719 have to wait at the gate to see if the 50 00:02:20.719 --> 00:02:23.479 flight's going to be filled. Then you've got less than 51 00:02:23.560 --> 00:02:26.479 ninety days after the travel date to request the refund, 52 00:02:26.560 --> 00:02:30.319 which used to be considerably longer than that. So Southwest 53 00:02:30.319 --> 00:02:35.960 Airlines is slowly shifting to where the policies for other airlines, 54 00:02:36.000 --> 00:02:38.840 and they're going to continue this progression, I believe, until 55 00:02:39.039 --> 00:02:40.879 they're back to the point where if you need two seats, 56 00:02:40.919 --> 00:02:43.120 you're gonna have to pay for two seats. So it's 57 00:02:43.159 --> 00:02:46.039 gonna be interesting to see as we progress how fast 58 00:02:46.080 --> 00:02:49.159 it'll take Southwest to get there. But look, charging for 59 00:02:49.240 --> 00:02:53.439 check luggage, assigned to seats, premium seating, all of these 60 00:02:53.439 --> 00:02:56.639 things are you know, putting Southwest in the line with 61 00:02:56.719 --> 00:02:59.800 how other carriers do things. And this this, you know, 62 00:03:00.039 --> 00:03:02.719 customer of size policy is going to be something that's 63 00:03:02.800 --> 00:03:05.479 just going to continue to be the case about that. 64 00:03:05.919 --> 00:03:09.319 Well, you know, honestly, it makes perfect sense. You've got 65 00:03:09.360 --> 00:03:11.759 to pay for the second seat, Jay, I mean, come on, 66 00:03:11.800 --> 00:03:14.560 you're depriving the airline of a revenue source, and I 67 00:03:14.599 --> 00:03:16.560 get the idea that if there's at least one seat 68 00:03:16.639 --> 00:03:19.039 open when the plane takes off, that well, refund might 69 00:03:19.080 --> 00:03:21.840 be in order. But you got to get to that point. 70 00:03:21.879 --> 00:03:24.400 You've been talking for hell a couple of years about 71 00:03:24.400 --> 00:03:26.840 how packed the flights have been. They over sell them 72 00:03:26.879 --> 00:03:29.159 on purpose to make sure they're full. So you know, 73 00:03:29.879 --> 00:03:30.560 sorry they. 74 00:03:30.479 --> 00:03:33.000 Do that, because yeah, they do it because you know, 75 00:03:33.039 --> 00:03:35.719 we don't cancel our reservations and it's a perishable product. 76 00:03:36.039 --> 00:03:38.479 The minute we shut that door, they've lost the opportunity 77 00:03:38.479 --> 00:03:41.919 for revenue. So I'm totally okay. If they base the 78 00:03:41.960 --> 00:03:45.759 overbooking on historical data where every the first Tuesday of 79 00:03:45.800 --> 00:03:47.919 the month we have eight percent in those shows, we'll 80 00:03:47.919 --> 00:03:51.080 overbook it to eight percent. You know, those types of things, 81 00:03:51.159 --> 00:03:54.680 I'm totally okay with. And during the holidays they overbook 82 00:03:54.800 --> 00:03:57.159 less because they know most people are going to show up. 83 00:03:57.520 --> 00:04:00.759 But I've had to have those conversations with passengers explaining 84 00:04:00.759 --> 00:04:03.599 to them that because of their size, they would be 85 00:04:03.680 --> 00:04:07.240 more comfortable in a seat that would best accommodate them. 86 00:04:07.280 --> 00:04:08.400 And I would always say. 87 00:04:08.439 --> 00:04:12.120 You know, your big bone structure is such that these 88 00:04:12.120 --> 00:04:15.039 seats are getting smaller and smaller. It's difficult for anybody 89 00:04:15.080 --> 00:04:18.480 to be comfortable on and you know, sadly, you know 90 00:04:18.560 --> 00:04:21.360 it's going to require you purchasing two seats just so 91 00:04:21.399 --> 00:04:23.399 that you have enough enough room, and we'll do everything 92 00:04:23.399 --> 00:04:25.759 we can to accommodate you. But a lot of people 93 00:04:25.839 --> 00:04:28.480 don't want to spend that extra money. Some people feel 94 00:04:28.480 --> 00:04:32.279 like you should not penalize me because of my size 95 00:04:32.319 --> 00:04:35.360 by charging me double. And I've had those conversations where 96 00:04:35.399 --> 00:04:39.000 people say, you know, you're being discriminatory because of my size, 97 00:04:39.040 --> 00:04:42.199 and sadly, no, it's a seat issue. We can't put 98 00:04:42.240 --> 00:04:44.759 you in one seat, it's going to take two, and yes, 99 00:04:44.839 --> 00:04:47.319 we have to keep the other customers in mind as 100 00:04:47.360 --> 00:04:51.160 we make these policies. It's a very delicate conversation obviously 101 00:04:51.560 --> 00:04:54.120 that you're having, but they have to be made. And 102 00:04:54.360 --> 00:04:57.639 you're not telling anybody this person anything they don't know already. 103 00:04:58.000 --> 00:05:00.360 So you know, some people are just trying to get 104 00:05:00.360 --> 00:05:02.600 out of paying for that second seat, and they'll say 105 00:05:02.600 --> 00:05:03.800 anything they can to try to get. 106 00:05:03.720 --> 00:05:04.240 Away with it. 107 00:05:04.480 --> 00:05:07.160 Yeah, I can imagine because it's an expense, but honestly, 108 00:05:07.560 --> 00:05:09.839 the reason, I mean, one of the reasons that you know, 109 00:05:09.879 --> 00:05:11.279 you should have to pay for it, and the number 110 00:05:11.319 --> 00:05:13.720 of seats that are on the airplane, that volume of 111 00:05:13.800 --> 00:05:17.560 travelers allows them to keep the airfare lower, and therefore 112 00:05:17.600 --> 00:05:19.439 you can afford to go on because the number of 113 00:05:19.480 --> 00:05:22.279 people that are providing the airline with profit, you know. 114 00:05:22.439 --> 00:05:24.480 Yes, I mean. And there have been people in Washington, 115 00:05:24.560 --> 00:05:25.720 DC who said, because. 116 00:05:25.519 --> 00:05:28.560 We're all getting bigger in size and because the seats 117 00:05:28.600 --> 00:05:33.199 are getting smaller, we should do a study to show 118 00:05:33.199 --> 00:05:35.240 how long it takes all of us rather large people 119 00:05:35.240 --> 00:05:38.000 to get off the plane quickly. Yeah, because if we 120 00:05:38.000 --> 00:05:39.839 don't get them off in ninety seconds, that means the 121 00:05:39.839 --> 00:05:41.920 airlines are putting too many seats on the plane, and 122 00:05:41.959 --> 00:05:45.279 we can force them to make the seats bigger. Never 123 00:05:45.319 --> 00:05:48.680 going to happen, never, never, never, never going to happen. 124 00:05:48.879 --> 00:05:51.279 But that's the avenue they try to take. That exit 125 00:05:51.399 --> 00:05:52.199 ram is not going to work. 126 00:05:52.199 --> 00:05:54.199 I promise you heard it from Jay Ratlif here the 127 00:05:54.199 --> 00:05:57.319 fifty five case Morning Show, Never gonna happen eight thirty five. 128 00:05:57.399 --> 00:05:59.399 Right now we've got more with Jay coming up. They'll 129 00:05:59.399 --> 00:06:00.079 go away. 130 00:06:01.319 --> 00:06:05.519 Fifty five car the talk station Cyber attacks and cyber 131 00:06:05.959 --> 00:06:09.279 Jay Ratlift has he's aigheartmedia aviation expert, and he's on 132 00:06:09.279 --> 00:06:11.519 the thing about Taresday Morning show every Thursday, beginning at 133 00:06:11.560 --> 00:06:14.759 a thirty segment number two, Jay Ratlift, My friend, are 134 00:06:14.800 --> 00:06:20.399 you serious a passenger smoked marijuana on the plane before departure? 135 00:06:20.720 --> 00:06:22.399 Kind of moron is this guy? 136 00:06:23.199 --> 00:06:25.279 Well, I was a United flight. I think they were 137 00:06:25.319 --> 00:06:26.240 coming out of Cancun. 138 00:06:26.480 --> 00:06:29.920 They're in the boarding process, the passengers in the forward 139 00:06:30.160 --> 00:06:34.079 laboratory up near the boarding door and also next to 140 00:06:34.120 --> 00:06:37.560 the cockpit. The flight crews in there, the pilots going 141 00:06:37.680 --> 00:06:40.759 through their pre flight briefing, going through everything that they 142 00:06:40.839 --> 00:06:44.120 need to go through before departure, and this somebody's just 143 00:06:44.160 --> 00:06:49.120 smoking away marijuana in that forward laboratory. Well, they leave, 144 00:06:49.360 --> 00:06:53.079 and of course that secondhand smoke goes where everywhere, including 145 00:06:53.879 --> 00:06:58.680 into the cockpit. So the pilot comes on board and says, look, 146 00:06:58.720 --> 00:07:02.639 we had somebody smoking marijuana in the ford laboratory and 147 00:07:03.439 --> 00:07:04.839 we're not going to be flying this flight. 148 00:07:05.480 --> 00:07:07.480 Because he said, I've got. 149 00:07:07.319 --> 00:07:10.079 A long career with the United Airlines that I want 150 00:07:10.079 --> 00:07:13.079 to keep having and if I'm drug tested when we 151 00:07:13.160 --> 00:07:17.040 get to Houston on our arrival, I could fail that 152 00:07:17.399 --> 00:07:19.879 based on the second hand smoke that I was exposed to, 153 00:07:20.519 --> 00:07:22.480 and he says, I'm not taking that chance, and the 154 00:07:22.519 --> 00:07:23.480 crew refused to fly. 155 00:07:24.000 --> 00:07:25.120 So it was. 156 00:07:26.519 --> 00:07:29.920 It was more a not necessarily an issue of safety 157 00:07:29.959 --> 00:07:33.240 because I don't feel like they were impaired in any way. 158 00:07:33.480 --> 00:07:37.040 But frequently for the airline in the FAA, they're pulled 159 00:07:37.040 --> 00:07:40.680 off of a flight and they're administered random drug tests, right, 160 00:07:40.800 --> 00:07:44.480 and if he were to fail it, and his response 161 00:07:44.600 --> 00:07:47.839 was somebody was smoking marijuana in the laboratory, that be like, 162 00:07:47.879 --> 00:07:50.480 oh right, and it puts his career in jeopardy and 163 00:07:50.519 --> 00:07:52.959 he says, I'm simply not going to do that based 164 00:07:52.959 --> 00:07:55.439 on the actions of one person. So again we have 165 00:07:56.279 --> 00:07:59.519 one person doing something they shouldn't be doing and an 166 00:07:59.560 --> 00:08:02.399 impact not only that flight, that flight's going to Houston 167 00:08:02.439 --> 00:08:04.959 to make up another flight going to somewhere else. Now 168 00:08:05.000 --> 00:08:08.439 you've impacted multiple flights simply. 169 00:08:08.040 --> 00:08:09.759 By the actions that you've had. 170 00:08:09.800 --> 00:08:12.399 And uh, yeah, it was unfortunate, and had it been 171 00:08:12.439 --> 00:08:16.199 a different lavatory, probably wouldn't have gone this way. But 172 00:08:16.399 --> 00:08:19.399 the yeah, the captain or first officer, I don't know 173 00:08:19.439 --> 00:08:21.879 which one it was. I suspect it was the first officer, 174 00:08:21.920 --> 00:08:24.680 but the captain probably went along with it simply wasn't 175 00:08:24.680 --> 00:08:26.079 wanting to take that chance. 176 00:08:26.040 --> 00:08:28.160 You know. And Peccolie, what the hell are you doing 177 00:08:28.199 --> 00:08:31.399 smoking weed inside the airplane lavatory? I mean, even when 178 00:08:31.399 --> 00:08:33.039 it's on the ground. You're not allowed to smoke on 179 00:08:33.120 --> 00:08:35.879 an airplane, are you, Jay, You're not supposed to know. 180 00:08:36.240 --> 00:08:38.080 And this guy might have thought, or gir out of 181 00:08:38.120 --> 00:08:40.720 who it was, probably thought, well, it's okay to do 182 00:08:40.759 --> 00:08:42.399 it before I leave. You know, some people are scared 183 00:08:42.440 --> 00:08:44.519 to death to fly, so the thought is what can 184 00:08:44.559 --> 00:08:48.320 I do to relax edible, settle down before my flight? 185 00:08:48.360 --> 00:08:51.759 You know et edible? You know, there are other ways something, 186 00:08:51.960 --> 00:08:54.600 other ways to get THC in your body without firing 187 00:08:54.639 --> 00:08:55.919 one up on a plane. 188 00:08:56.639 --> 00:08:58.639 For some people it's a it's a glass of wine 189 00:08:58.720 --> 00:09:01.279 or alcohol some kind. But yeah, in this situation, it 190 00:09:01.399 --> 00:09:03.519 was just you know, you know, this is what the 191 00:09:03.559 --> 00:09:05.600 captain or the first officer made the call on. And 192 00:09:06.200 --> 00:09:09.440 I can't blame you know, the crew for being concerned, 193 00:09:09.480 --> 00:09:12.919 because you know, there are times when airlines, especially when 194 00:09:12.919 --> 00:09:15.919 they're cutting back and United not doing that now. But 195 00:09:16.600 --> 00:09:18.759 if they're looking for excuses to get rid of people, 196 00:09:19.440 --> 00:09:22.039 you don't want to give them one. Corporate America's corporate America. 197 00:09:22.240 --> 00:09:24.440 So I'm telling you, and I can tell you this, 198 00:09:25.000 --> 00:09:26.799 the last thing I would want to do is to 199 00:09:26.799 --> 00:09:30.639 give my employer, you know, a reason to dismiss me, 200 00:09:30.759 --> 00:09:33.960 right uh with with with ground, And I just know 201 00:09:34.159 --> 00:09:36.039 that that kind of that kind of cause I don't 202 00:09:36.039 --> 00:09:38.200 want to give put in their hands for sure. So 203 00:09:38.519 --> 00:09:40.720 I was not against the decision, although I did feel 204 00:09:40.720 --> 00:09:41.720 for all the passengers on. 205 00:09:41.679 --> 00:09:46.759 Board, oh absolutely, without question on that one. Choose Lorazapam. Anyway, 206 00:09:47.039 --> 00:09:49.519 Spirit Airlines got a problem on its hand in terms 207 00:09:49.559 --> 00:09:52.039 of cash flow. What's going on in this one, Jay Ratlis. 208 00:09:52.879 --> 00:09:56.440 They just came out of bankruptcy in March, and they 209 00:09:56.440 --> 00:10:01.440 went through the Chapter eleven bankruptcy, reorganization, leaner and meaner debt, reconsolidation, 210 00:10:01.559 --> 00:10:04.360 all of that being done. But this week they announced, 211 00:10:04.440 --> 00:10:05.879 you know, I don't think we've got but maybe a 212 00:10:05.960 --> 00:10:09.960 year's worth of cash left, and we've got to do something. 213 00:10:10.000 --> 00:10:13.440 And it was an announcement to their investors, letting them 214 00:10:13.440 --> 00:10:15.879 know what was going on, as they were trying to 215 00:10:15.879 --> 00:10:18.759 be as transparent as they could, which was was the good. 216 00:10:18.600 --> 00:10:19.639 Call, the right thing to do. 217 00:10:20.080 --> 00:10:22.759 But of course southward excuse me, Spirit, it was back 218 00:10:22.799 --> 00:10:26.679 in February twenty two. I believe that the merger with 219 00:10:26.759 --> 00:10:29.759 Frontier was announced, and they were on that path until 220 00:10:29.799 --> 00:10:31.720 jet Blue stepped in and said, we'll give you more money, 221 00:10:31.720 --> 00:10:33.879 and that's when again they pushed Frontier to the side, 222 00:10:34.200 --> 00:10:36.000 went with Jet Blue for a year and a half 223 00:10:36.039 --> 00:10:37.960 till it was decided that merger wasn't going to be approved, 224 00:10:37.960 --> 00:10:39.879 and then Spirit went back to Frontier, who said no, 225 00:10:39.960 --> 00:10:42.440 thank you. And so they're kind of out there. 226 00:10:42.279 --> 00:10:42.759 On their own. 227 00:10:42.799 --> 00:10:47.399 They've made a series of unfortunate decisions from a management 228 00:10:47.440 --> 00:10:50.679 standpoint that's put them in this process. Now they've gone 229 00:10:50.720 --> 00:10:53.240 to premium seats and trying to do things that are 230 00:10:53.279 --> 00:10:55.639 going to make them more profitable. But Brian All, this 231 00:10:55.759 --> 00:10:57.399 is coming at a time when we're seeing a slight 232 00:10:57.440 --> 00:11:01.399 reduction in the demand for leisure travel. So they've got 233 00:11:01.440 --> 00:11:05.360 all kinds of headwind here and it's really creating some issues. 234 00:11:05.720 --> 00:11:08.799 So you know, they're telling their investors and obviously their 235 00:11:08.879 --> 00:11:11.559 stock dropped like fifty percent when that announcement came out 236 00:11:11.840 --> 00:11:13.759 because a lot of people said, oh, you know, there's 237 00:11:13.759 --> 00:11:15.399 a chance that they're going to go to business now. 238 00:11:15.639 --> 00:11:17.279 There's a lot of people that listen to us across 239 00:11:17.360 --> 00:11:20.600 the country, and many of them have reservations future reservations 240 00:11:20.600 --> 00:11:23.399 on Spirit. I would not be panicked at this point 241 00:11:23.679 --> 00:11:26.519 if I'm flying over the holidays or certainly beginning of 242 00:11:26.600 --> 00:11:29.240 next year. Now, obviously they're going to continue to kind 243 00:11:29.240 --> 00:11:32.600 of reduce their footprint from the standpoint of a flight 244 00:11:32.639 --> 00:11:36.320 scheduling point, so you may see future flights that are changed, 245 00:11:36.679 --> 00:11:39.240 could be canceled, all these kinds of things that may 246 00:11:39.360 --> 00:11:42.519 or may not happen. If I'm making a future reservation 247 00:11:42.600 --> 00:11:46.279 down the road on Spirit, I would be concerned because 248 00:11:46.399 --> 00:11:48.200 you just don't know what's going to happen. And with 249 00:11:48.240 --> 00:11:51.320 those kinds of unknowns, not only are you worried about 250 00:11:51.399 --> 00:11:54.360 the airline but the employees, because the message that sends 251 00:11:54.360 --> 00:11:56.639 to the employees is, you know, we don't know if 252 00:11:56.639 --> 00:11:58.960 we can pay in a year, right, So okay, if 253 00:11:59.000 --> 00:12:04.200 I'm a pilot mechanic, if I'm a flight attendant, exactly, 254 00:12:04.320 --> 00:12:07.919 so what kind of operational impact will it have when 255 00:12:07.919 --> 00:12:10.960 they start losing employees. So You've got all kinds of 256 00:12:11.000 --> 00:12:13.919 moving parts here. And fortunately, none of this news is 257 00:12:14.279 --> 00:12:18.240 good for either Spirit employees or investors or passengers, and 258 00:12:18.320 --> 00:12:21.039 it's really unfortunate that they didn't merge with Frontier. When 259 00:12:21.080 --> 00:12:23.200 that news came out three years ago, I said, this 260 00:12:23.240 --> 00:12:26.440 is perfect. Their route maps complement each other perfectly. This 261 00:12:26.480 --> 00:12:30.000 is going to make him a mini mega low cost 262 00:12:30.120 --> 00:12:32.960 carrier juggernaut, and it's really going to be a good combination. 263 00:12:33.399 --> 00:12:35.480 But they blew it when they went with Spirit because 264 00:12:35.639 --> 00:12:37.679 or Jet Blue because they thought Jet Blue would pay 265 00:12:37.759 --> 00:12:41.440 more money. But their route maps were not consistent. They 266 00:12:41.519 --> 00:12:44.240 didn't compliment each other. A lot of cities and jobs 267 00:12:44.240 --> 00:12:45.639 are going to be lost in the process, and the 268 00:12:45.679 --> 00:12:48.440 government said no, this is not best for the consumer. 269 00:12:48.399 --> 00:12:49.720 And they said no to it. 270 00:12:49.759 --> 00:12:51.559 Well, they'd have called you were you were me, we 271 00:12:51.679 --> 00:12:53.480 gotta told me wasn't going to work for that very reason. 272 00:12:53.519 --> 00:12:56.279 But for some strange reason they didn't call me. 273 00:12:56.919 --> 00:12:59.519 Well, not me, but definitely I heard me. The avia 274 00:12:59.559 --> 00:13:01.879 sings very Jay ratlif who will bring back talk about 275 00:13:01.879 --> 00:13:05.759 Spirit Airlines or rather Southwest Airlines having to issue an 276 00:13:05.759 --> 00:13:10.840 apology plus a new power charging device edict on Emirates 277 00:13:10.840 --> 00:13:15.320 plus hub delays. We'll do that next fifty five KRC 278 00:13:15.519 --> 00:13:20.440 dot Com summer is here right here's your final look 279 00:13:20.440 --> 00:13:23.000 at the Channel nine weather forecast. Sunny skys today just 280 00:13:23.039 --> 00:13:25.039 a slight chance of afternoon storms three A to B 281 00:13:25.120 --> 00:13:28.000 are high to be sticky and muggy overnight down to 282 00:13:28.080 --> 00:13:30.679 sixty eight. Another hot, sticky day tomorrow with the tiny 283 00:13:30.720 --> 00:13:33.559 chance of rain eighty nine for the high seventy overnight 284 00:13:33.639 --> 00:13:36.360 again muggy and sticky, and Saturday of the mundy sticky 285 00:13:36.399 --> 00:13:39.279 days ninety one for the high. Closing out at seventy three. 286 00:13:39.399 --> 00:13:42.360 Time for that final traffic got date Chuck from the 287 00:13:42.440 --> 00:13:43.600 UCL Traffic Center. 288 00:13:43.639 --> 00:13:47.120 The U see Health Backdenkin's Fine Center offers innovative treatments 289 00:13:47.399 --> 00:13:51.159 to improve quality of life, with convenient locations across Greater 290 00:13:51.320 --> 00:13:55.120 Cincinnati and northern Kentucky. Learn more you see health dot com. 291 00:13:55.279 --> 00:13:57.720 Cruise continue to work with an accident. He's been Fort 292 00:13:57.840 --> 00:14:01.200 Washington Way in the center lane. That's to the delays 293 00:14:01.320 --> 00:14:04.720 on northbound seventy five for an extra fifteen minutes from 294 00:14:04.799 --> 00:14:08.039 Donaldson northbound four to seventy one. Starting to clear out 295 00:14:08.080 --> 00:14:11.360 a bit from Grand Chuck ingramon fifty five krs the 296 00:14:11.519 --> 00:14:17.360 talk station on a Friday, even a happy one too. 297 00:14:17.399 --> 00:14:20.840 You closing out another segment here with IRT Media aviation 298 00:14:20.919 --> 00:14:25.320 expert Jay Ratliff. Southwest airlines issuing an apology sounds like 299 00:14:25.360 --> 00:14:28.639 one was well well deserved apology. What happened here with 300 00:14:28.679 --> 00:14:28.919 this one? 301 00:14:29.039 --> 00:14:32.480 Jay had two passengers that were flying from New Orleans 302 00:14:32.559 --> 00:14:36.360 to Orlando. The two women were blind. They were taken 303 00:14:36.399 --> 00:14:39.840 to the gate of departure. Flight was delayed, delayed so 304 00:14:39.960 --> 00:14:43.360 much that Southwestern New Orleans had to move the gate. 305 00:14:43.399 --> 00:14:45.320 They had a gate change, which happens. 306 00:14:45.840 --> 00:14:48.559 No, I mean, go ahead, I'm sorry, Yeah, I. 307 00:14:48.519 --> 00:14:51.360 Can't see this as usual. You're several steps ahead. I mean, 308 00:14:51.399 --> 00:14:54.200 you're exactly right. They did not make an announce what 309 00:14:54.279 --> 00:14:56.960 they put on the departure board that there was a 310 00:14:57.039 --> 00:15:00.000 schedule change. Obviously, if you're visually impaired, you're not gonna 311 00:15:00.039 --> 00:15:02.320 to see that. So they sat there, set there, set there. 312 00:15:02.360 --> 00:15:05.399 The original flight was delayed almost five hours. It eventually 313 00:15:05.519 --> 00:15:08.600 leaves without these two women. They're still in the gate area. 314 00:15:09.519 --> 00:15:12.240 Somebody finally discovers, Oops, you know these women are here. 315 00:15:12.399 --> 00:15:13.399 Oops. They were supposed to. 316 00:15:13.360 --> 00:15:16.200 Be on that flight, and oh no, we didn't put 317 00:15:16.200 --> 00:15:18.159 them on there. So what happened was they put them 318 00:15:18.200 --> 00:15:20.960 on a later flight. They apologized. I put that in 319 00:15:21.000 --> 00:15:23.440 quotes because it was one hundred dollars voucher each they 320 00:15:23.440 --> 00:15:25.919 got them to their destination. And of course the story 321 00:15:25.960 --> 00:15:29.279 explodes over social media, as it should have, because you know, 322 00:15:29.360 --> 00:15:32.120 Southwest dropped the ball right. Anytime we had someone with 323 00:15:32.919 --> 00:15:35.080 any sort of a special need, we had what was 324 00:15:35.120 --> 00:15:36.639 called a special service request. 325 00:15:36.960 --> 00:15:37.840 It's an SSR. 326 00:15:38.080 --> 00:15:40.200 Let's the ticket counter know what's going on the gate 327 00:15:40.240 --> 00:15:43.159 as well as the lead flight attendant. Everybody's on the 328 00:15:43.159 --> 00:15:46.440 same page as what the specific needs are for that 329 00:15:46.519 --> 00:15:49.960 specific passenger. So either there was not a special service 330 00:15:50.000 --> 00:15:53.720 report generated that would have notified everybody what was going on, 331 00:15:54.159 --> 00:15:56.559 or they were notified and just dropped the ball. But look, 332 00:15:56.720 --> 00:15:58.279 if you and I are working a flight, one hundred 333 00:15:58.279 --> 00:16:01.679 and fifty people are checked in, we get the airplane loaded. 334 00:16:01.399 --> 00:16:02.519 There's one hundred and forty eight. 335 00:16:02.600 --> 00:16:04.399 It does not take any time at all for us 336 00:16:04.440 --> 00:16:06.559 to see, okay, our party of two because a lot 337 00:16:06.559 --> 00:16:08.159 of times they'll page them through the airport. 338 00:16:08.440 --> 00:16:10.360 So and so, socially, your flight's preparing to leave. 339 00:16:10.399 --> 00:16:12.639 We needed you to get to blah blah blah, and 340 00:16:12.799 --> 00:16:15.279 in that you would see that they were visually impaired. 341 00:16:15.360 --> 00:16:18.440 Everything would stop. You would go and find those individuals. 342 00:16:18.759 --> 00:16:21.840 The ball was dropped here at so many different spots 343 00:16:21.879 --> 00:16:25.000 where they could have saved the day and didn't. You know, 344 00:16:25.080 --> 00:16:27.720 that's one of the reasons it's really embarrassing for Southwest. 345 00:16:27.759 --> 00:16:29.639 And they said, you know, they were asked about refunding 346 00:16:29.639 --> 00:16:31.960 the money. They said, well, you know, we really don't 347 00:16:32.000 --> 00:16:34.240 need to because you paid for us to get you 348 00:16:34.279 --> 00:16:37.559 from New Orleans to Orlando, and we did that. You know, 349 00:16:38.679 --> 00:16:42.480 just you know, sometimes the being counters and the policies 350 00:16:42.480 --> 00:16:45.039 they put in place are absolutely as nine when it 351 00:16:45.039 --> 00:16:46.879 comes to how you're supposed to take care of people, 352 00:16:47.159 --> 00:16:50.759 and had they simply done what was right and done 353 00:16:50.759 --> 00:16:52.960 something beyond I'm not talking about free flights for life, 354 00:16:53.600 --> 00:16:56.240 you know, idiotic like that, but just something that would 355 00:16:56.279 --> 00:17:00.279 be a little bit more compassionate from the standpoint what 356 00:17:00.360 --> 00:17:02.840 you put these people through. And you know, the airlines' 357 00:17:02.919 --> 00:17:05.160 mind is what they paid. We got them there a 358 00:17:05.160 --> 00:17:07.559 little bit later, but no big deal. Yeah, very big deal. 359 00:17:07.599 --> 00:17:08.920 Because you didn't do what you should have. 360 00:17:08.880 --> 00:17:11.960 Done exactly, and you do it right. You get a 361 00:17:12.000 --> 00:17:14.440 lot of goodwill from that. People have respond by saying, well, 362 00:17:14.480 --> 00:17:16.759 what a wonderful company they handle that matter great. 363 00:17:17.119 --> 00:17:17.640 Well it is. 364 00:17:17.759 --> 00:17:20.319 And look, there were times that I was working a flight, 365 00:17:20.759 --> 00:17:23.079 and we would have a passenger that was blind on 366 00:17:23.119 --> 00:17:25.519 an incoming flight that was on the wrong flight. I mean, 367 00:17:25.559 --> 00:17:27.079 we had a fourteen years We had a fourteen year 368 00:17:27.079 --> 00:17:29.839 old girl that was on a flight Orlando to day. 369 00:17:29.720 --> 00:17:31.559 And she arrives, she's supposed to be going to Omaha. 370 00:17:31.799 --> 00:17:32.400 Oh my god. 371 00:17:32.799 --> 00:17:34.759 You know, you know, you've got to get a hold 372 00:17:34.759 --> 00:17:36.960 of the parents and let them know she's okay, and 373 00:17:37.319 --> 00:17:38.400 all this kind of stuff. 374 00:17:38.440 --> 00:17:39.720 And then a lot of times. 375 00:17:39.559 --> 00:17:41.200 You'll throw an agent on the plane with them to 376 00:17:41.200 --> 00:17:42.640 take them back to Orlando and to make sure they 377 00:17:42.640 --> 00:17:44.240 get on these I mean, you're doing all kinds of 378 00:17:44.240 --> 00:17:47.640 things to apologize, but to kind of shrug your shoulders 379 00:17:47.720 --> 00:17:49.599 is apparently Southwest Airlines did here. 380 00:17:50.200 --> 00:17:51.559 No, not what you should have done. 381 00:17:51.640 --> 00:17:54.759 All right, Emirates restricting the use of power chargers. Do 382 00:17:54.759 --> 00:17:56.599 this have anything to do with lithium ion batteries or we 383 00:17:56.640 --> 00:17:57.319 move them past that. 384 00:17:58.079 --> 00:17:59.799 Oh, it has everything to do with that. 385 00:18:00.440 --> 00:18:02.720 They're saying as of October first, when you bring a 386 00:18:02.759 --> 00:18:05.119 battery charger on board the flight, A, you're not allowed 387 00:18:05.119 --> 00:18:06.920 to use it. B you're not allowed to put it 388 00:18:06.920 --> 00:18:09.640 in the overhead storage compartment. It has to fit in 389 00:18:09.720 --> 00:18:12.440 a bag. And put underneath the seat in front of 390 00:18:12.440 --> 00:18:14.839 you so that if it starts to overheat, we can 391 00:18:15.119 --> 00:18:17.480 know about it soon and then the flight attendants can 392 00:18:17.519 --> 00:18:20.119 then become firefighters and put out the fire. If it's 393 00:18:20.160 --> 00:18:22.599 in the overhead storage compartment, can't do it. We don't 394 00:18:22.599 --> 00:18:25.519 want you using it on board the flight because of 395 00:18:25.559 --> 00:18:27.960 what takes place. And I think it was air boussan 396 00:18:28.119 --> 00:18:30.759 busa n. You can do a Google image search on 397 00:18:30.799 --> 00:18:33.480 that and you can see what was left of the 398 00:18:33.519 --> 00:18:37.759 airplane after a lithium battery fire broke out and at 399 00:18:37.759 --> 00:18:39.960 the gate, thank god, and burn the entire. 400 00:18:39.720 --> 00:18:41.519 Top of the airplane off. Oh my lord. 401 00:18:42.240 --> 00:18:44.480