WEBVTT 1 00:00:00.720 --> 00:00:05.960 Y'all ript. 2 00:00:07.679 --> 00:00:07.960 News. 3 00:00:08.919 --> 00:00:10.800 You need advice, so you don't have. 4 00:00:12.919 --> 00:00:17.640 Come running, just as as as the cam shooter's gonna 5 00:00:17.679 --> 00:00:21.000 help come man, This is. 6 00:00:20.960 --> 00:00:22.280 The Troubleshooter Show. 7 00:00:22.920 --> 00:00:30.480 No Tom Martino, Tom Martino here, Welcome to the show. 8 00:00:30.559 --> 00:00:33.600 Three old three seven one three talk seven one. 9 00:00:33.479 --> 00:00:35.520 Three eight two five five. 10 00:00:35.600 --> 00:00:37.679 What's happening in your life? How can we help you? 11 00:00:37.960 --> 00:00:41.359 Solve problems? Answer questions, take compleats, make your life a 12 00:00:41.439 --> 00:00:43.359 little easier. That's what we want to do here on 13 00:00:43.399 --> 00:00:46.240 the Troubleshooter Show. Hey is Major Mark Mouth Major? 14 00:00:46.280 --> 00:00:46.520 There? 15 00:00:46.640 --> 00:00:47.200 What's up? 16 00:00:48.960 --> 00:00:53.240 Hey, brother Mark? Okay, everything's cool. Just wanted to check in, 17 00:00:53.320 --> 00:00:55.119 make sure you're there. I'll pull up your picture here 18 00:00:55.159 --> 00:00:57.200 in a minute and see what you're doing. Oh, you 19 00:00:57.280 --> 00:01:01.399 got the studio cam up? I can see ugly over there. Okay, 20 00:01:02.039 --> 00:01:04.799 so uh sorry, Bo, you got it a little skewed 21 00:01:04.799 --> 00:01:07.280 away from Doc. But I imagine that was on purpose, 22 00:01:08.599 --> 00:01:11.239 But yes it was. I might be able to I 23 00:01:11.359 --> 00:01:12.239 might be I might be. 24 00:01:12.159 --> 00:01:12.680 Able to move that. 25 00:01:13.079 --> 00:01:15.319 I why don't you move it over to the Kelly 26 00:01:15.359 --> 00:01:18.959 so you can get less of nothing behind Bo and 27 00:01:19.040 --> 00:01:22.200 a little of Doc's profile. So the women know where 28 00:01:22.239 --> 00:01:26.000 to tune in for him, and uh, just to. 29 00:01:26.040 --> 00:01:26.799 Rotate that over. 30 00:01:26.840 --> 00:01:28.560 It would be good if you could pan it, I 31 00:01:28.599 --> 00:01:30.920 would say, standing behind it, pan to the left anyway, 32 00:01:30.920 --> 00:01:33.359 three oh three seven one three talk seven one three 33 00:01:33.400 --> 00:01:33.920 eight two five. 34 00:01:33.920 --> 00:01:35.159 I'll bring them up in a minute. 35 00:01:35.599 --> 00:01:39.439 And we are here as we are every day, solving problems. Now, 36 00:01:40.200 --> 00:01:42.120 I'm going to tell you, as with everything in life, 37 00:01:42.120 --> 00:01:45.280 my god, I've said it before, everything in life has 38 00:01:45.280 --> 00:01:49.159 become political these fires. It's oh god, I feel so 39 00:01:49.319 --> 00:01:53.760 sorry for people. I really, oh man, I can't imagine 40 00:01:53.799 --> 00:01:56.359 the pain and misery people. 41 00:01:56.200 --> 00:01:57.760 Are going through right now? 42 00:01:59.480 --> 00:02:02.560 Does it belong in the political realm? Were their mistakes? 43 00:02:02.640 --> 00:02:02.879 Made? 44 00:02:03.120 --> 00:02:03.799 A ton of them? 45 00:02:04.560 --> 00:02:04.920 I am? 46 00:02:05.359 --> 00:02:06.239 How about that? Mark? 47 00:02:06.439 --> 00:02:07.680 A ton of mistakes were made. 48 00:02:07.719 --> 00:02:10.240 How do you work on the same reservoir forever and 49 00:02:10.280 --> 00:02:14.000 it's empty? How do you cut the fire budget by 50 00:02:14.080 --> 00:02:16.919 seventeen point five million in California? 51 00:02:17.319 --> 00:02:19.759 In California? Yeah? 52 00:02:19.919 --> 00:02:22.599 Yeah, pretty bad. It's pretty bad. 53 00:02:22.680 --> 00:02:24.159 Anyway, here we folks. 54 00:02:24.360 --> 00:02:25.199 What Russ put on? 55 00:02:25.400 --> 00:02:25.639 What? 56 00:02:26.479 --> 00:02:30.759 I'm sorry? Uh? What was on the radio? Uh? 57 00:02:31.159 --> 00:02:31.439 Ross? 58 00:02:31.520 --> 00:02:32.000 What? What? 59 00:02:32.120 --> 00:02:32.439 Ryan? 60 00:02:32.719 --> 00:02:32.840 What? 61 00:02:33.000 --> 00:02:33.280 Ryan? 62 00:02:33.560 --> 00:02:33.840 Uh? 63 00:02:34.159 --> 00:02:38.120 That SoundBite that Ryan played on Friday about the fire 64 00:02:38.199 --> 00:02:41.240 chief saying, wouldn't you want somebody that looks like you 65 00:02:41.639 --> 00:02:44.120 to come in and rescue you in a fire rather 66 00:02:44.159 --> 00:02:47.680 than somebody who can actually lift and carry you. That 67 00:02:47.879 --> 00:02:50.400 was just unbelievable to me. 68 00:02:50.280 --> 00:02:53.120 To me, I know that was so I don't even 69 00:02:53.199 --> 00:02:56.159 understand what what the fire chief was getting at you. 70 00:02:56.840 --> 00:02:59.360 I mean, well, then if somebody comes into your house, 71 00:02:59.759 --> 00:03:02.199 you'll more likely to go with them if they look 72 00:03:02.360 --> 00:03:05.800 like you, which is an absolutely absurd statement. 73 00:03:06.039 --> 00:03:09.000 You know what, I will go with anyone who wants 74 00:03:09.039 --> 00:03:12.319 to save me for anything, and that goes for first aid, 75 00:03:12.840 --> 00:03:18.560 first responding surgeons, doctors, nurses, mechanics. 76 00:03:19.759 --> 00:03:20.560 What do you know? 77 00:03:21.439 --> 00:03:24.520 Why let me ask this, and seriously please call with 78 00:03:24.560 --> 00:03:27.840 consumer problems, questions and complaints. I swear to God though 79 00:03:27.879 --> 00:03:30.639 this has become a ubiquitous part of our life, so 80 00:03:30.680 --> 00:03:32.840 we have to discuss it. You know, I don't have 81 00:03:32.879 --> 00:03:35.919 an agenda here, but here's what I want to know. 82 00:03:36.439 --> 00:03:39.560 Why is it, And let's just face it, it is the 83 00:03:39.680 --> 00:03:44.520 liberal agenda. Why do they highlight differences to begin with? 84 00:03:45.479 --> 00:03:51.039 They're the ones that are making divisions among us. It's 85 00:03:51.120 --> 00:03:53.680 not a fireman, it's a black fireman or hispanic fireman, 86 00:03:53.800 --> 00:03:55.840 or a white fireman, or a white police officer at 87 00:03:55.840 --> 00:03:58.120 black police I mean, why can't we just have fire 88 00:03:58.360 --> 00:04:03.159 firefighters and police officers and people who love people. 89 00:04:03.240 --> 00:04:06.080 And they come in all shapes and sizes. Why is it? 90 00:04:06.759 --> 00:04:10.680 Why is it that liberals have to highlight the differences 91 00:04:10.719 --> 00:04:14.919 among us? Are they afraid that if we don't do that, 92 00:04:14.960 --> 00:04:18.839 they won't have a power base anymore? By tapping into 93 00:04:18.879 --> 00:04:24.040 that envy and that feeling of being left out? 94 00:04:25.680 --> 00:04:27.120 What is it now? 95 00:04:27.160 --> 00:04:29.639 Now you might say, well, yes, you're tom for a 96 00:04:29.680 --> 00:04:31.199 white guy. You can sit there and say that all 97 00:04:31.240 --> 00:04:33.800 you want. You haven't had to live through this. Well, 98 00:04:33.839 --> 00:04:36.519 I am sure there were challenges and there still are 99 00:04:36.600 --> 00:04:39.680 for people, because there are some people who are stupid. 100 00:04:39.959 --> 00:04:43.759 But for the most part, why do we still keep 101 00:04:44.519 --> 00:04:46.439 highlighting differences? 102 00:04:46.839 --> 00:04:51.319 Differences and we're being preached to? Another thing? 103 00:04:52.040 --> 00:04:54.399 I would like to one time, I don't know if 104 00:04:54.600 --> 00:04:57.120 I tuned into this open camera kind of like a 105 00:04:57.160 --> 00:04:59.480 C span in the Oval Office. I didn't even know 106 00:04:59.560 --> 00:05:03.360 they had it, but it was. It seemed pretty candid, 107 00:05:03.959 --> 00:05:09.800 and it was President Biden being updated on the fire, 108 00:05:11.199 --> 00:05:13.279 and the mayor of Los Angeles was on the phone 109 00:05:13.279 --> 00:05:18.600 along with I believe the governor, and they were totally 110 00:05:18.680 --> 00:05:23.519 getting away from the fire aspect. Of the fire and 111 00:05:23.560 --> 00:05:27.839 the water aspect and the response aspect, and they kept saying, 112 00:05:28.360 --> 00:05:35.920 this is what a climate emergency looks like. It's all 113 00:05:36.040 --> 00:05:40.680 climate change. A climate emergency. It's not a fire. When 114 00:05:40.720 --> 00:05:42.759 we have freezes, it's not a freeze. When we have 115 00:05:42.800 --> 00:05:45.160 warm spells, it's not a warm spell. When we have blizzards, 116 00:05:45.199 --> 00:05:48.480 it's not a blizzard. When we have floods or fires 117 00:05:48.600 --> 00:05:54.839 or anything, They're all climate emergencies. Not even climate instances 118 00:05:55.319 --> 00:06:01.879 or events or climate catastrophes, but climate emergencies brought in 119 00:06:02.399 --> 00:06:07.920 by man. How arrogant are we to believe that we 120 00:06:08.000 --> 00:06:14.000 can change nature? I mean, look, I don't think we 121 00:06:14.040 --> 00:06:16.720 should destroy earth, and we should do everything we can 122 00:06:16.920 --> 00:06:21.240 to cherish it and to be good stewards. But everything 123 00:06:21.399 --> 00:06:27.160 in the world, everything has turned political. Everything. When we 124 00:06:27.240 --> 00:06:32.120 had the pandemic, it was political. The forest fires are political. 125 00:06:32.560 --> 00:06:39.480 Climate is political. If we are undergoing climate change, is 126 00:06:39.519 --> 00:06:43.079 it our doing? Can we change it? Can we really 127 00:06:43.160 --> 00:06:47.199 change it? When one volcanic corruption can undo everything we 128 00:06:47.279 --> 00:06:53.319 have ever done since one hundred years, for one hundred years, 129 00:06:54.920 --> 00:06:58.040 what can we do? I'm not making fun of people, 130 00:06:58.279 --> 00:07:01.360 I'm truly asking questions. I'm so tired of people being 131 00:07:01.399 --> 00:07:04.839 angry at each other and not truly being able to 132 00:07:04.920 --> 00:07:10.360 just answer questions and discuss things. And you know, look 133 00:07:10.879 --> 00:07:13.000 how many billions of people are on Earth right now. 134 00:07:13.560 --> 00:07:18.079 And I know we like talking about car cow farts 135 00:07:18.079 --> 00:07:23.920 and cow verps, but people fart and burp too. I mean, ultimately, 136 00:07:25.000 --> 00:07:29.120 I think the environmental message from wackos are do away 137 00:07:29.160 --> 00:07:31.480 with life on Earth and the Earth will be fine. 138 00:07:31.920 --> 00:07:35.800 There won't be any life, but the Earth will be fine. Truly, 139 00:07:38.279 --> 00:07:41.879 if you harnessed every single emission that was ever put 140 00:07:41.920 --> 00:07:46.480 out since the dawn of the industrial Age, every single 141 00:07:46.560 --> 00:07:50.319 one of them, it doesn't amount to what you think 142 00:07:50.319 --> 00:07:52.199 it does. I want you to just do that on 143 00:07:52.240 --> 00:07:57.120 your own. I'm not going to bore you with volumetrics. Volumetrics, well, 144 00:07:57.120 --> 00:07:57.759 it sure doesn't. 145 00:07:58.879 --> 00:08:02.360 It sure doesn't equal a bit volcano, or it doesn't 146 00:08:03.040 --> 00:08:07.399 equal an asteroid hitting the planet like it did millions 147 00:08:07.439 --> 00:08:09.319 of years ago. 148 00:08:10.120 --> 00:08:12.879 Now, by the way, when Doc was talking on his mic, 149 00:08:13.360 --> 00:08:15.879 he sounded normal. But I don't know what's going on 150 00:08:15.920 --> 00:08:17.759 at the studio with your mic, Mark, but a sound 151 00:08:17.800 --> 00:08:19.560 of it a little processed, and again. 152 00:08:21.040 --> 00:08:23.160 Doc sounded fine. Bo say hello to me. 153 00:08:24.079 --> 00:08:27.240 Hello, Tom, and the listeners out there today have a 154 00:08:27.279 --> 00:08:27.800 good Monday. 155 00:08:27.920 --> 00:08:33.360 Yeah, okay, okay, I hear big time. 156 00:08:33.919 --> 00:08:34.120 Yeah. 157 00:08:34.200 --> 00:08:36.200 So I'm not sure what's going on because I don't 158 00:08:36.639 --> 00:08:40.159 I don't have one here. But anyway, your mic seemed 159 00:08:40.200 --> 00:08:43.440 to be the one that was doing it, but who knows? 160 00:08:43.799 --> 00:08:46.879 Uh three oh three, I'm getting really solid good readings 161 00:08:46.879 --> 00:08:49.440 here three O three seven to one three talk seven 162 00:08:49.480 --> 00:08:51.799 one three A two five five. Do we have John 163 00:08:51.799 --> 00:08:52.799 Fuller on board today? 164 00:08:52.879 --> 00:08:53.039 Is he? 165 00:08:53.440 --> 00:08:55.080 I know he's not in the studio. Is how he 166 00:08:55.240 --> 00:08:56.360 wasn't feeling good? 167 00:08:57.559 --> 00:09:00.879 Okay, so we won't have John our person injury attorney. 168 00:09:01.960 --> 00:09:05.320 Let's uh take a quick break, and really, what I'd 169 00:09:05.360 --> 00:09:08.799 like to do is focus on problems, questions and complaints, 170 00:09:09.039 --> 00:09:12.240 especially starting out the year and doing it the right way, 171 00:09:12.440 --> 00:09:14.639 and what we should do and what we shouldn't do 172 00:09:15.080 --> 00:09:18.000 to make our lives just a little easier. 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So I'm going 205 00:11:13.080 --> 00:11:14.960 to go and deputy out and then to use your 206 00:11:14.960 --> 00:11:18.000 camera as well. So go, what is the case, what 207 00:11:18.039 --> 00:11:20.120 does it have to do with You may recall that, 208 00:11:20.159 --> 00:11:21.600 hold on, let me get your mic and go ahead. 209 00:11:22.000 --> 00:11:23.960 You may recall that a few weeks ago, just before 210 00:11:24.000 --> 00:11:26.600 a Christmas break, a lady called named Khalia called this 211 00:11:27.000 --> 00:11:30.879 about a flooded condo that's kind of over in near Ilift. 212 00:11:31.159 --> 00:11:35.600 And uh, it's it's over there near Ilift. 213 00:11:35.799 --> 00:11:36.559 How did it flood? 214 00:11:37.240 --> 00:11:42.120 Well, so about two and a half years ago, after 215 00:11:42.159 --> 00:11:45.879 a period of very having august rain, her condo flooded. Yeah, 216 00:11:45.919 --> 00:11:47.960 presumably from from a faulty roof. 217 00:11:48.000 --> 00:11:49.919 And well, I'm looking up the case. What was her name? 218 00:11:50.080 --> 00:11:50.519 Khalia? 219 00:11:50.799 --> 00:11:51.159 Okay? 220 00:11:51.200 --> 00:11:54.519 Ah l e a okay, Khalia, Yeah, and I can 221 00:11:54.519 --> 00:11:57.279 get you the it's okay, yeah, Khalia. So anyway, so 222 00:11:57.360 --> 00:12:00.519 her insurance, so she made an insurance claim. Her insurance 223 00:12:00.519 --> 00:12:03.559 company came in and they had a company tear out 224 00:12:03.639 --> 00:12:08.080 the entire interior of the unit. You may recall I 225 00:12:08.120 --> 00:12:10.960 went there that Friday. That was the case that I 226 00:12:11.000 --> 00:12:13.600 went on a little field trip. I wasn't prepared to 227 00:12:13.600 --> 00:12:16.120 see the disaster that unfolded before my eyes. 228 00:12:16.559 --> 00:12:17.840 I walked into this condo. 229 00:12:17.919 --> 00:12:22.919 It's literally a concrete box, concrete floors, walls and ceiling. 230 00:12:23.120 --> 00:12:25.080 And studs where walls used to be. 231 00:12:26.000 --> 00:12:28.720 And they did that to get the place dried out 232 00:12:28.799 --> 00:12:32.879 and get it ready to be rebuilt. However, it's still wet. 233 00:12:33.120 --> 00:12:35.000 There's still water coming in two and a. 234 00:12:35.039 --> 00:12:38.080 Half, so her insurance can't finish the inside. That's right. 235 00:12:38.879 --> 00:12:43.480 And there were four leak detectors on site. There were 236 00:12:43.519 --> 00:12:46.000 representatives from the HOA, and there was some guy from 237 00:12:46.000 --> 00:12:50.000 an insurance company when we were there, and two leak 238 00:12:50.080 --> 00:12:55.559 detectors which she had hired herself identified poles in the roof. 239 00:12:56.080 --> 00:12:58.240 She lives on the ground floor, or used to live 240 00:12:58.240 --> 00:13:00.360 on the ground floor of a two story condo they 241 00:13:00.399 --> 00:13:02.919 lived now by the way. Well, that's another part of 242 00:13:03.000 --> 00:13:06.080 the problem. The insurance company paid for her to rent 243 00:13:06.120 --> 00:13:08.840 an apartment for two years, but a few months ago 244 00:13:09.159 --> 00:13:12.559 that benefit ran out, so now she's paying for an 245 00:13:12.600 --> 00:13:15.639 apartment on her own, she's paying a mortgage payment, she's 246 00:13:15.679 --> 00:13:19.240 paying the HIA dues, and all of her other living expenses. 247 00:13:20.000 --> 00:13:23.120 And there are holes. The two leak detectors that she 248 00:13:23.240 --> 00:13:25.559 hired found holes in the roof. One of them a 249 00:13:25.559 --> 00:13:27.559 couple of weeks ago, went up there with a hose, 250 00:13:28.039 --> 00:13:31.879 turned on the hose and then observed water coming down 251 00:13:31.960 --> 00:13:33.159 her walls. 252 00:13:32.960 --> 00:13:33.639 In her unit. 253 00:13:34.279 --> 00:13:37.919 The position of the two leak detectors that the association hired, 254 00:13:38.240 --> 00:13:41.080 and the position of the association is the roof isn't leaking. 255 00:13:41.600 --> 00:13:43.639 We don't know where the water is coming from. Well, 256 00:13:43.720 --> 00:13:44.840 but is there a problem? 257 00:13:45.039 --> 00:13:48.399 Well, I agree, it's their problem, but that doesn't mean 258 00:13:48.440 --> 00:13:51.279 that they did anything about it. And so far it 259 00:13:51.320 --> 00:13:54.799 appears that they have taken absolutely no steps to actually 260 00:13:54.840 --> 00:13:59.519 fix the problem now because they disclaim any responsibility for it. 261 00:14:00.080 --> 00:14:03.799 Position is absurd, which is their position is, yeah, it's leaking, 262 00:14:03.840 --> 00:14:06.000 but we don't know where. In the meantime. 263 00:14:06.360 --> 00:14:08.879 Oh and by the way, they haven't even made an 264 00:14:08.919 --> 00:14:11.519 attempt to inspect the unit above her, the only unit 265 00:14:11.559 --> 00:14:15.000 above her, which, by the way, according to Kohala, is 266 00:14:15.080 --> 00:14:19.000 also experiencing ongoing flooding to this day, to the extent 267 00:14:19.039 --> 00:14:21.279 that the resident of that unit had to buy a 268 00:14:21.320 --> 00:14:24.440 dehumidifier and dump it out every once in a while 269 00:14:24.480 --> 00:14:26.519 because that unit is constantly wet. 270 00:14:26.799 --> 00:14:29.720 So when when did this call coman? So this came in? 271 00:14:30.159 --> 00:14:34.000 I want to say it was the week before we 272 00:14:34.039 --> 00:14:38.480 took our Christmas break, so that would be yeah, and 273 00:14:38.720 --> 00:14:40.519 was on the shown yet, yeah, it was you and 274 00:14:40.559 --> 00:14:41.840 I here she called. 275 00:14:41.879 --> 00:14:44.000 You couldn't believe what she had to say. I'm trying 276 00:14:44.039 --> 00:14:45.759 to find the damn call. I can't find it, but 277 00:14:45.919 --> 00:14:48.759 so I can. Well, where does it stand right now? Well, 278 00:14:48.799 --> 00:14:51.639 here's where it stands. She is out of money. 279 00:14:52.000 --> 00:14:55.919 She has broke the HOA won't fix so far, it 280 00:14:55.960 --> 00:14:58.840 hasn't fixed or taken any steps or even indicated they're. 281 00:14:58.639 --> 00:14:59.519 Going to fix the leak. 282 00:15:00.600 --> 00:15:04.159 They are now sending her delinquency notices because. 283 00:15:04.000 --> 00:15:07.559 I have a Kalia right here. Yeah, December sixteenth, that's it. 284 00:15:08.120 --> 00:15:12.159 So now she's broke the association of sending her delinquency 285 00:15:12.240 --> 00:15:15.840 notices because she's just making way too many monthly payments. 286 00:15:16.519 --> 00:15:20.480 So they acknowledge it problem, but they're not doing anything. 287 00:15:20.559 --> 00:15:23.000 Well, they acknowledge that there's water in there, but they 288 00:15:23.039 --> 00:15:28.960 deny responsibility. Okay, then so what do we do? I mean, 289 00:15:29.000 --> 00:15:33.200 this is a dreadful position to be in. She's without 290 00:15:33.200 --> 00:15:35.639 a home, she's broke, she's without my she's working three 291 00:15:35.759 --> 00:15:38.360 jobs in an attempt to make all these things. 292 00:15:38.399 --> 00:15:39.080 I don't know. 293 00:15:39.360 --> 00:15:41.440 I may want to call Brad, but is this truly 294 00:15:42.399 --> 00:15:43.480 a real estate issue? 295 00:15:43.519 --> 00:15:43.879 I don't know. 296 00:15:44.000 --> 00:15:45.480 Brad O'Brien, should we call him? 297 00:15:45.519 --> 00:15:48.120 It's well, I think there are two reasons that's a 298 00:15:48.159 --> 00:15:52.440 real estate problem. One is what can we what can 299 00:15:52.519 --> 00:15:55.159 she do to make the association plug the leak? 300 00:15:56.000 --> 00:15:56.879 Yeah? 301 00:15:57.080 --> 00:16:01.320 The other question I have is I've never heard of this, 302 00:16:01.480 --> 00:16:04.639 but after all these years, is there a way to 303 00:16:04.679 --> 00:16:07.639 make the insurance company just declare the unit of total 304 00:16:07.679 --> 00:16:10.159 loss pair whatever the fair market value. 305 00:16:10.200 --> 00:16:13.399 Okay, let's get two people on for this. Kachina, if 306 00:16:13.399 --> 00:16:17.639 you're listening, and Mark, you can make sure she doesn't 307 00:16:17.679 --> 00:16:18.879 have the mimosas in hand. 308 00:16:19.399 --> 00:16:26.039 Soon you're there. I'm already on my floor. It's all good. Okay. 309 00:16:26.279 --> 00:16:33.120 We're gonna get Matt On from Paragon Services, Matt Stanford, 310 00:16:34.080 --> 00:16:37.399 and then I would like to get Brad O'Brien. Ok 311 00:16:38.559 --> 00:16:41.840 Let's just see what they have to say, But the 312 00:16:41.960 --> 00:16:45.039 leak detectors that were there, what did they say? 313 00:16:45.360 --> 00:16:48.120 Well, the two detectors that are working for the HOA 314 00:16:48.320 --> 00:16:53.519 and for their insurance company claim the roof isn't leaking. However, 315 00:16:53.679 --> 00:16:57.519 the two detectives that she hired not only took pictures 316 00:16:57.519 --> 00:16:59.960 of holes. It's a flat roof with a membrane on it. 317 00:17:00.639 --> 00:17:03.200 They not only have photos of the holes in the 318 00:17:03.240 --> 00:17:05.400 bad brain. One of them told me in person that 319 00:17:05.400 --> 00:17:08.720 the roof is a mess. And furthermore, one of them 320 00:17:08.759 --> 00:17:10.599 went up there about a week and a half ago, 321 00:17:10.799 --> 00:17:13.720 took the hose with him and caused the leak in 322 00:17:13.759 --> 00:17:16.319 her unit just by turning the hose on on the roof. 323 00:17:17.839 --> 00:17:23.480 Ridiculous, ridiculous. Now I am. I am so. 324 00:17:23.359 --> 00:17:27.279 Put off by people who are shirking responsibility for people's 325 00:17:27.880 --> 00:17:29.920 That's the thing a lot of these have in common. 326 00:17:30.240 --> 00:17:32.720 You know, sometimes we have consumers that are off base, 327 00:17:33.079 --> 00:17:36.400 but now we have consumers done nothing wrong. The least 328 00:17:36.519 --> 00:17:40.759 leak detector says there's a leak. Okay, now stop the leak. 329 00:17:41.079 --> 00:17:43.519 Did the hui actually say to you there's nothing we 330 00:17:43.599 --> 00:17:43.960 can do. 331 00:17:44.759 --> 00:17:47.240 They wouldn't talk to me, but they talked to her 332 00:17:47.839 --> 00:17:50.519 and not only will they not release to her the 333 00:17:50.680 --> 00:17:56.200 reports from their leak detectors, they claim in their conversations 334 00:17:56.200 --> 00:17:58.960 with her, Hey, our detector said, the roof is fine, 335 00:17:59.000 --> 00:17:59.799 that's not leaking. 336 00:18:00.039 --> 00:18:01.440 Don't know where the water is coming from. 337 00:18:01.960 --> 00:18:02.400 Period. 338 00:18:03.000 --> 00:18:07.240 Well so we're so it's at a standstill. 339 00:18:07.680 --> 00:18:10.880 But it's like everybody is waiting her out, like she 340 00:18:11.039 --> 00:18:13.920 just doesn't have the resources left to fight them anymore. 341 00:18:14.000 --> 00:18:15.680 She doesn't know where to turn. She doesn't know what 342 00:18:15.759 --> 00:18:16.079 the next. 343 00:18:16.319 --> 00:18:17.319 What's the name of this place? 344 00:18:18.160 --> 00:18:21.599 I actually don't know. I mean, it's somewhere in my notes. 345 00:18:22.039 --> 00:18:26.039 But well let's find out. I can I can find out. 346 00:18:26.880 --> 00:18:31.039 I have a question, Hi, Hi Dimitri, Hey, can this 347 00:18:31.160 --> 00:18:35.440 lady just pay one of our roofers on the referral 348 00:18:35.480 --> 00:18:36.839 list to just plug up there. 349 00:18:36.880 --> 00:18:37.480 The roof front. 350 00:18:37.640 --> 00:18:40.480 Maybe it's not come maybe it's not coming from a roof. Well, 351 00:18:40.519 --> 00:18:41.480 it's coming from the roof. 352 00:18:41.480 --> 00:18:43.440 According to her leak detector, he went up there a 353 00:18:43.519 --> 00:18:46.400 few days ago with a hose turned on. The hose, 354 00:18:46.519 --> 00:18:48.559 went down to her unit and saw water coming down 355 00:18:48.559 --> 00:18:52.039 the walls, but their lead detector said they won't let 356 00:18:52.119 --> 00:18:55.960 him see it. Their league, the HLA's league detector wouldn't 357 00:18:55.960 --> 00:18:58.480 take a hose up there. He just went up on 358 00:18:58.519 --> 00:19:00.720 the roof, looked at it and said, oh no, the 359 00:19:00.759 --> 00:19:01.359 roof is fine. 360 00:19:01.480 --> 00:19:02.519 There are no leaks on the roof. 361 00:19:02.599 --> 00:19:05.000 Are there leaks going on another condo units? 362 00:19:05.279 --> 00:19:08.559 But there's only one condo unit above her. It's a 363 00:19:08.559 --> 00:19:12.160 two story building. The condo above her is also constantly 364 00:19:12.200 --> 00:19:15.200 getting flooded. It's wet, it's and by the way, Tom, 365 00:19:15.559 --> 00:19:18.160 it's it's even worse now than it was back then 366 00:19:18.319 --> 00:19:21.279 because when I walked into the unit a few weeks ago, 367 00:19:21.799 --> 00:19:26.440 the stench of mold and mildew was overpowering. It was 368 00:19:26.480 --> 00:19:29.920 like a five hundred year old crypt in there. We 369 00:19:29.960 --> 00:19:32.759 had a we walked out. The walls have mold, the 370 00:19:32.799 --> 00:19:36.559 studs have mold, the ceiling has mold. And the insurance 371 00:19:36.599 --> 00:19:40.079 company also denied her recent claim for mold mitigation. 372 00:19:41.599 --> 00:19:42.480 Oh my god. 373 00:19:43.039 --> 00:19:44.559 Well, okay, we got to talk to Brad and we 374 00:19:44.599 --> 00:19:47.599 got to talk to Matt. That's all there is to it. 375 00:19:47.640 --> 00:19:49.400 We have to take this quick break three oh three 376 00:19:49.920 --> 00:19:52.839 seven one three talks seven one three eight two five five. 377 00:19:53.559 --> 00:19:57.519 By the way, K and H hump solutions for your siding, windows, doors, 378 00:19:57.519 --> 00:19:59.200 and more. K and H has what you're looking for 379 00:19:59.240 --> 00:20:01.319 the new oupin wind made right here in Colorado for 380 00:20:01.519 --> 00:20:05.160 Colorado with the ultimate thermal energy. 381 00:20:05.240 --> 00:20:06.119 They're great people. 382 00:20:06.200 --> 00:20:08.880 All of their products will help you, whether it's for 383 00:20:09.079 --> 00:20:13.559 energy efficiency or for beauty or both. Of course, that's 384 00:20:13.720 --> 00:20:17.200 kh Home Solutions, one of the oldest home improvement companies 385 00:20:17.200 --> 00:20:19.559 in Colorado three oh three four two one seventy one 386 00:20:19.599 --> 00:20:27.240 hundred go with a sure thing Denver's best roofer Excel 387 00:20:27.319 --> 00:20:30.400 Roofing dot com. You don't pay a cent until you're content. 388 00:20:33.799 --> 00:20:36.960 Time for an insurance check up free, no obligation. In comparison, 389 00:20:37.119 --> 00:20:40.680 call Compass Insurance. Paying too much your coverage at dozens 390 00:20:40.680 --> 00:20:43.400 of insurance companies find out now three oh three, seven 391 00:20:43.400 --> 00:20:45.759 to seven to one help. You'll think you're his only 392 00:20:45.880 --> 00:20:48.319 customer when you choose Frank durand the real estate Man 393 00:20:48.359 --> 00:20:51.839 dot com to list your home with Remax Alliance three 394 00:20:51.839 --> 00:20:54.359 oh three nine two zero sixteen twenty two. 395 00:20:55.400 --> 00:20:57.799 All right, three oh three seven one three eight two 396 00:20:57.920 --> 00:21:00.720 five five. You've been ripped off for taking advantage. Honestly, 397 00:21:00.960 --> 00:21:03.559 this is the best time to call right now three 398 00:21:03.640 --> 00:21:05.720 oh three Martino, and I say this all the time. 399 00:21:05.759 --> 00:21:08.400 Listen to me. That number works on and off the air. 400 00:21:08.440 --> 00:21:11.240 You can call us any time, leave a message if 401 00:21:11.240 --> 00:21:13.359 we don't answer, and one of us is going to 402 00:21:13.400 --> 00:21:15.680 reach back out to see if we can help you. 403 00:21:16.119 --> 00:21:19.559 Three zero three seven one three. 404 00:21:20.720 --> 00:21:25.720 Eight two five five now help help at troubleshooter dot 405 00:21:25.799 --> 00:21:29.319 com also works all the time. Let's get these phone 406 00:21:29.319 --> 00:21:31.319 lines filled. Three oh three seven to one three A 407 00:21:31.440 --> 00:21:34.519 two five five. Hey, I'm sorry, Dmitri. Why is Brad 408 00:21:34.559 --> 00:21:36.960 O'Brien on? What were you going to ask him about 409 00:21:36.960 --> 00:21:40.079 this condo? And then looks like BRANDI promise, ILL come 410 00:21:40.119 --> 00:21:42.960 to you, Tony Hank tight two lines open, three oh 411 00:21:43.039 --> 00:21:43.839 three Martino. 412 00:21:43.920 --> 00:21:45.359 But what was that about, Dmitri? 413 00:21:47.000 --> 00:21:49.880 Well Mark, it's a desperate situation that this lady named 414 00:21:49.920 --> 00:21:50.880 Kalia found. 415 00:21:50.680 --> 00:21:51.759 Herself a situation. 416 00:21:51.920 --> 00:21:54.279 What exactly were we going to ask Brad O'Brien and 417 00:21:54.319 --> 00:21:55.599 I brought him up by the way. 418 00:21:55.519 --> 00:21:58.160 Okay, go, okay. I have two I have two questions 419 00:21:58.200 --> 00:22:01.559 for him. One is how does she go about forcing 420 00:22:01.599 --> 00:22:05.319 the association to actually fix the roof and stop the 421 00:22:05.400 --> 00:22:08.480 leak so that her insurance company can rebuild her condo 422 00:22:08.680 --> 00:22:13.400 she can move back. Second question, The second question I 423 00:22:13.440 --> 00:22:17.240 have is whether it's even possible to make the insurance 424 00:22:17.279 --> 00:22:20.319 company in this case as Farmers just declared the unit 425 00:22:20.359 --> 00:22:23.160 of total loss and pay her out the fair market 426 00:22:23.240 --> 00:22:24.960 value of it two and a half years ago, so 427 00:22:24.960 --> 00:22:26.119 she can go along with her life. 428 00:22:26.160 --> 00:22:27.920 Well, I don't think it works that way, because the 429 00:22:28.000 --> 00:22:31.400 condo itself, I mean, the only thing that they Brad 430 00:22:31.440 --> 00:22:34.279 O'Brien in general, the only thing she's going to ensure 431 00:22:34.599 --> 00:22:35.759 is the dry wall in. 432 00:22:35.960 --> 00:22:37.480 Is that correct? In most cases? 433 00:22:37.720 --> 00:22:40.319 So if you talk about a total loss on a condo, 434 00:22:40.640 --> 00:22:44.000 I mean the total loss wouldn't actually be the unit itself, 435 00:22:44.039 --> 00:22:46.119 it would just be the contents, right. 436 00:22:48.559 --> 00:22:48.720 Yeah. 437 00:22:48.759 --> 00:22:52.799 Normally the HI declaration says where the point of demarcation 438 00:22:52.880 --> 00:22:56.240 in the wall is that the unit owner is responsible for. Yeah, 439 00:22:56.279 --> 00:22:58.279 in the outward part that the HO is responsible for, 440 00:22:58.359 --> 00:23:01.119 but typically it's the dry wall in is the is 441 00:23:01.160 --> 00:23:03.480 the honor responsibility. 442 00:23:02.920 --> 00:23:04.440 And then more important in here. 443 00:23:04.920 --> 00:23:07.920 So Dimitri, I don't see that happening because there's yeah, 444 00:23:07.960 --> 00:23:10.640 there's no coveragechair, But the other part, how. 445 00:23:10.480 --> 00:23:13.359 Do you there's no there's no way to declu Yeah, 446 00:23:13.400 --> 00:23:15.119 there's no way to declare it the total loss. 447 00:23:15.160 --> 00:23:15.920 Is that right, Brian? 448 00:23:16.079 --> 00:23:18.240 Yeah, the whole building would have to be a total loss, 449 00:23:18.319 --> 00:23:18.920 not a car that. 450 00:23:18.960 --> 00:23:21.680 Can get totaled. This is this is real estate, okay, 451 00:23:21.960 --> 00:23:24.119 And with that answers that question. 452 00:23:24.759 --> 00:23:28.039 Yeah, a condy minium is a defined space in the air, 453 00:23:28.720 --> 00:23:32.759 and unless the whole entire building goes away sometimes it does, 454 00:23:32.799 --> 00:23:37.359 like it burns down, that space can be perpetually renewed 455 00:23:37.400 --> 00:23:39.519 and replace through replacement and repairs. 456 00:23:39.680 --> 00:23:42.200 Yeah, that's that's just that's just how it works. 457 00:23:42.400 --> 00:23:46.400 But more importantly, Brad, let's say the h O Way 458 00:23:46.599 --> 00:23:48.799 is supposed to take care of the roof and the 459 00:23:49.079 --> 00:23:51.680 HO Way is not. And the reason we know that 460 00:23:51.880 --> 00:23:54.359 is when it rains, water gets into a unit. Now 461 00:23:54.400 --> 00:23:56.559 I'm stretching this out a little bit to get to 462 00:23:56.599 --> 00:23:59.720 the point. So, how do you force somebody that's supposed 463 00:23:59.759 --> 00:24:00.960 to take care of someone? 464 00:24:01.160 --> 00:24:02.480 What kind of legal action? 465 00:24:02.599 --> 00:24:05.519 What would she have to do to force them to 466 00:24:05.599 --> 00:24:09.440 fix the problem that apparently they're responsible for that's doing 467 00:24:09.559 --> 00:24:10.319 damage to her. 468 00:24:11.440 --> 00:24:13.920 Well, the workforced me pretty much means you have to 469 00:24:13.920 --> 00:24:16.359 go to court and get an order to compel Bitua 470 00:24:16.480 --> 00:24:20.119 to do their job, or alternatively, can go to court 471 00:24:20.160 --> 00:24:23.279 and get trying to get an award of damages for 472 00:24:23.319 --> 00:24:27.000 the property damages so that this home owner can get 473 00:24:27.000 --> 00:24:27.519 the work done. 474 00:24:27.559 --> 00:24:28.480 Through his own contractor. 475 00:24:28.640 --> 00:24:33.640 But Dimitri, it is literally still leaking, right, Yeah. 476 00:24:33.759 --> 00:24:34.000 Yeah. 477 00:24:34.079 --> 00:24:35.880 One of the leak detectors put a hose on that 478 00:24:36.000 --> 00:24:37.680 roof about a week and a half ago, and there 479 00:24:37.759 --> 00:24:40.000 was water coming down this lady's walls. 480 00:24:40.640 --> 00:24:42.599 So she's to the point where she probably has to 481 00:24:42.680 --> 00:24:44.680 hire an attorney. Does she have any money? I know 482 00:24:44.799 --> 00:24:45.599 nothing about this. 483 00:24:46.920 --> 00:24:49.799 No, man, she's broke. She's working three jobs. She's making 484 00:24:49.920 --> 00:24:54.440 HOA payments, mortgage payments, and her expensive rent payments on 485 00:24:54.480 --> 00:24:56.160 a place where she's had to live for the past 486 00:24:56.160 --> 00:24:57.079 two and a half years. 487 00:24:57.119 --> 00:24:59.200 Now, wait a minute, what do you mean rent payments? 488 00:24:59.240 --> 00:25:00.680 Does she rent or does she own? 489 00:25:02.240 --> 00:25:05.400 No, she owns this condo, but it's unlivable, so she 490 00:25:05.680 --> 00:25:08.799 had to move into an offside apartment and her insurance 491 00:25:08.839 --> 00:25:12.599 company tore out the entire condo. It's literally just they 492 00:25:12.599 --> 00:25:15.559 tore out the entire interior. All that's left is concrete walls, 493 00:25:15.799 --> 00:25:17.519 concrete ceiling, and concrete floor. 494 00:25:17.680 --> 00:25:19.400 She got studs where the walls used to be. 495 00:25:19.440 --> 00:25:21.599 She's got to get someone over there. Well, she has 496 00:25:21.640 --> 00:25:24.240 no money at this point. With no money, I'm not 497 00:25:24.279 --> 00:25:26.279 even sure what you do. I mean, you're not gonna 498 00:25:26.279 --> 00:25:28.880 have a contractor, go rebuild it for free. You're not 499 00:25:28.920 --> 00:25:31.319 going to have an attorney, so up and do hundreds 500 00:25:31.359 --> 00:25:32.720 of hours. 501 00:25:34.319 --> 00:25:34.759 Ye Mark. 502 00:25:34.799 --> 00:25:38.640 Her insurance company stands ready to ready to rebuild the unit. Okay, good, 503 00:25:38.680 --> 00:25:42.359 so that we will get rebuilt. But there's no sense 504 00:25:42.400 --> 00:25:43.079 in doing that. 505 00:25:43.200 --> 00:25:43.599 Because the. 506 00:25:45.759 --> 00:25:48.000 Aren't they paying her rent right now? Wasn't that part 507 00:25:48.039 --> 00:25:48.279 of her? 508 00:25:48.279 --> 00:25:50.920 Governer paid her rent for two They paid her they 509 00:25:50.920 --> 00:25:54.640 paid her rent for two years, and she exhausted that 510 00:25:54.759 --> 00:25:56.200 alternative housing benefit. 511 00:25:56.359 --> 00:25:59.920 And why Tom Trie, why is it taking two years? 512 00:26:01.000 --> 00:26:05.759 Because the association refuses to acknowledge that the roof is 513 00:26:05.839 --> 00:26:09.000 leaking and water is infiltrating her unit. 514 00:26:09.359 --> 00:26:15.319 Wow, I ASSOCIATIONE what can she do? 515 00:26:15.400 --> 00:26:17.559 She's ideally you try to stay out of court, work 516 00:26:17.599 --> 00:26:19.559 this out amicably, you know. 517 00:26:19.640 --> 00:26:21.559 And well it's been two years Brad. 518 00:26:22.319 --> 00:26:26.079 Yeah, Well, as she retained her un inspector to have 519 00:26:26.119 --> 00:26:27.240 some expert on her side. 520 00:26:27.240 --> 00:26:31.039 Who can yes, she had two yes. 521 00:26:31.319 --> 00:26:34.319 When I was when I visited this this condo about 522 00:26:34.319 --> 00:26:37.599 a month ago, she had two of her own league 523 00:26:37.599 --> 00:26:41.720 detectors on site along with the two detectors that were 524 00:26:41.799 --> 00:26:44.720 hired by the h OOA and their insurance company. So 525 00:26:44.759 --> 00:26:48.519 she does have experts along with corroborating exhibits. 526 00:26:48.599 --> 00:26:50.000 She's like photographs, her. 527 00:26:49.880 --> 00:26:51.680 Experts took the holes in the roof. 528 00:26:51.640 --> 00:26:54.480 Dmitri if everything is his, You're being told by her 529 00:26:54.559 --> 00:26:56.559 she's got to hire an attorney. I don't know what 530 00:26:56.599 --> 00:26:59.160 else to tell her. I mean, she's got to hire 531 00:26:59.160 --> 00:27:02.000 an attorney to four's the hoa or to force the 532 00:27:02.039 --> 00:27:04.119 management whomever to get it done. 533 00:27:04.599 --> 00:27:07.640 She stands ready to do that, and she stands ready 534 00:27:07.640 --> 00:27:10.279 to pay the attorney bills. She knows that's what it's 535 00:27:10.319 --> 00:27:12.880 going to take. So Brad, is it okay for me 536 00:27:12.960 --> 00:27:15.440 to refer her to you to hire you for a consultation. 537 00:27:16.440 --> 00:27:19.839 Yeah, And then Brad caneps Bred and then the abreast 538 00:27:19.839 --> 00:27:20.039 of it. 539 00:27:20.119 --> 00:27:21.960 I mean, I'd love to know how this one goes. 540 00:27:24.079 --> 00:27:27.799 And Brad and in the meantime, Tom also suggested that 541 00:27:27.880 --> 00:27:31.480 we ask Matt from Paragon Services, the public adjustering company, 542 00:27:31.799 --> 00:27:33.559 to go out there and take a look at this unit. 543 00:27:33.960 --> 00:27:38.680 In part, it's because Khali Kalia's unit is now covered 544 00:27:38.680 --> 00:27:41.119 with mold, right because it's been cold and wet there 545 00:27:41.119 --> 00:27:43.000 for the past two and a half years, and her 546 00:27:43.039 --> 00:27:46.799 insurance company denied the mold claim. Yeah, probably, I think 547 00:27:46.799 --> 00:27:49.640 that's probably going to be part of your conversation or 548 00:27:49.720 --> 00:27:53.000 Matt's report. Well, probably part of the conversation you're gonna 549 00:27:53.039 --> 00:27:53.720 have with this lady. 550 00:27:53.759 --> 00:27:56.160 You know, I don't know if they would ever pay 551 00:27:56.200 --> 00:27:59.400 for that, though, Dimitri, because all that happened after the fact, 552 00:27:59.480 --> 00:28:02.559 right after the initial claim. Well, I mean, the insurance 553 00:28:02.599 --> 00:28:05.599 company is not gonna it's been two years, no matter 554 00:28:05.640 --> 00:28:07.680 how we look at it, it's been two years. 555 00:28:07.799 --> 00:28:08.319 She should have. 556 00:28:08.359 --> 00:28:11.200 Hired an attorney, you know, a year and a half ago, 557 00:28:11.319 --> 00:28:14.000 for that sake. I don't think it's the insurance company's 558 00:28:14.000 --> 00:28:15.519 issue at this point. 559 00:28:17.680 --> 00:28:22.880 Well, okay, even if that's correct, which I think you 560 00:28:22.920 --> 00:28:25.079 are correct, where do we go now? 561 00:28:25.160 --> 00:28:26.920 You know, we need to get this thing right out. 562 00:28:27.000 --> 00:28:29.440 Got a higher plug. She's got to call Brad. That's 563 00:28:29.440 --> 00:28:32.440 gonna be the first thing. Give her Brad's number. Seven 564 00:28:32.559 --> 00:28:36.039 year zero three seven zero seven three eight eight. I 565 00:28:36.200 --> 00:28:38.480 really got to take this break, guys, everybody holds tight. 566 00:28:38.640 --> 00:28:41.680 We got two lines open three oh three, Martino, Tony 567 00:28:42.000 --> 00:28:45.599 and Brenda. I promise I'm coming to you right after this. 568 00:28:49.400 --> 00:28:52.680 Go with a sure thing Denver's Best roofer Excel roofing 569 00:28:52.759 --> 00:28:53.359 dot com. 570 00:28:53.400 --> 00:28:55.400 You don't pay a cent until you're content. 571 00:28:58.799 --> 00:29:02.359 Time for an insurance check free no obligation comparison call 572 00:29:02.440 --> 00:29:05.759 Compass Insurance paying too much your coverage at dozens of 573 00:29:05.799 --> 00:29:08.720 insurance companies find out now three all three seven seven 574 00:29:08.759 --> 00:29:11.519 to one help. You'll think you're his only customer when 575 00:29:11.559 --> 00:29:14.039 you choose Frank durand the real estate man dot com 576 00:29:14.039 --> 00:29:17.200 to list your home with Remax Alliance three all three 577 00:29:17.240 --> 00:29:19.160 nine two zero sixteen twenty two. 578 00:29:19.680 --> 00:29:23.079 All right, three oh three seven five one line open. 579 00:29:23.119 --> 00:29:25.599 You've been ripped off for taking advantage of Honest to God, 580 00:29:25.640 --> 00:29:27.559 we want to hear from you. Hey, Brenda, I don't 581 00:29:27.599 --> 00:29:29.480 know where this came up. You got to comment on 582 00:29:29.599 --> 00:29:30.640 para why? 583 00:29:31.960 --> 00:29:34.279 Uh No, I need a question on a pair of 584 00:29:34.319 --> 00:29:35.359 refund sure. 585 00:29:35.119 --> 00:29:37.960 I need to see if you have any contexts within 586 00:29:38.079 --> 00:29:40.640 that organization. My son in law lost his pair of 587 00:29:40.720 --> 00:29:43.599 job in October and applied for a pair of refund 588 00:29:43.599 --> 00:29:46.279 with a direct deposit and they told him six to 589 00:29:46.359 --> 00:29:49.160 eight weeks. It's been twelve weeks now when he calls back, 590 00:29:49.200 --> 00:29:52.400 they say they gave it to the wrong person and 591 00:29:52.440 --> 00:29:55.880 they're having to investigate and it's still processing. But he's 592 00:29:55.920 --> 00:29:59.480 a single income family of three and honestly they've been 593 00:29:59.480 --> 00:30:01.559 in and out of eviction for three months while he's 594 00:30:01.559 --> 00:30:03.759 been trying to find a Joh, my god, really help 595 00:30:03.799 --> 00:30:06.880 him if he could get it refunded and we eat. 596 00:30:07.000 --> 00:30:09.759 All they keep telling him is that it's processing. 597 00:30:10.319 --> 00:30:11.359 That that's insane. 598 00:30:11.400 --> 00:30:14.119 Hey, Deputy Bow, you mind making a call over to 599 00:30:14.200 --> 00:30:15.519 paira do a little research. 600 00:30:15.559 --> 00:30:16.480 Figure it out now. 601 00:30:16.640 --> 00:30:20.079 Is there like a caseworker or somebody that they've been 602 00:30:20.119 --> 00:30:23.000 dealing with directly, some kind of phone number in a 603 00:30:23.119 --> 00:30:25.079 name that you guys already have or nothing. 604 00:30:25.960 --> 00:30:28.680 Yes, there probably is. It's for my son in law. 605 00:30:28.720 --> 00:30:30.039 I can give you his name and numbers. 606 00:30:30.200 --> 00:30:30.599 Let's do that. 607 00:30:30.680 --> 00:30:32.839 I'm going to have Bow reach information. I'm going to 608 00:30:32.880 --> 00:30:36.200 have Bo reached directly out there. I do want to 609 00:30:36.240 --> 00:30:38.359 say something. I mean, if there he's going to take 610 00:30:38.359 --> 00:30:38.960 the lump some. 611 00:30:39.240 --> 00:30:41.440 Huh, yes, because. 612 00:30:41.119 --> 00:30:42.599 That's a pretty big tax event. 613 00:30:43.559 --> 00:30:45.920 Well, and he hasn't had a job for four months 614 00:30:45.920 --> 00:30:48.640 and they're getting eviction notices every month. 615 00:30:48.720 --> 00:30:50.799 Oh my god to pay their mortgage. 616 00:30:50.839 --> 00:30:53.200 It's just one of the Is he collecting unemployment? 617 00:30:53.359 --> 00:30:54.319 Yeah, that's a good question. 618 00:30:54.440 --> 00:30:58.359 Not yet, because you have to submit eighteen months of 619 00:30:58.519 --> 00:31:01.480 pastus and he doesn't have it. Eighteen months and they said, well, 620 00:31:01.720 --> 00:31:04.240 he could submit it, but they will probably reject it. 621 00:31:04.839 --> 00:31:07.799 So he hasn't submitted unemployment and I told him today 622 00:31:07.799 --> 00:31:10.559 to submit that with maybe W two's maybe they would 623 00:31:10.599 --> 00:31:14.000 accept those instead of pay stub. So you know he's 624 00:31:14.039 --> 00:31:16.680 looking into that. But you know, this parent thing would 625 00:31:16.720 --> 00:31:18.200 be a big thing if he could get the money. 626 00:31:18.319 --> 00:31:20.480 Yeah, that's one of the worst things he can do, 627 00:31:20.559 --> 00:31:22.000 but I get it. If you got to have it, 628 00:31:22.079 --> 00:31:24.319 I mean, better be out on the streets and pay 629 00:31:24.480 --> 00:31:25.599 or not pay taxes. 630 00:31:26.240 --> 00:31:29.240 Has he been employed for more than eighteen months? 631 00:31:29.880 --> 00:31:31.599 He has, but with different companies. 632 00:31:31.599 --> 00:31:33.880 This one he was with Pair was for like a 633 00:31:33.920 --> 00:31:35.279 ten month per Okay. 634 00:31:36.039 --> 00:31:39.480 I've never had anybody call in doc or Brenda that 635 00:31:39.640 --> 00:31:42.799 said they had to have eighteen months. Generally, when you're 636 00:31:42.799 --> 00:31:46.319 paying into unemployment, they know you've been paying into it. 637 00:31:46.400 --> 00:31:47.359 Yeah, so I. 638 00:31:47.559 --> 00:31:50.480 Don't understand that part at all, honestly, Brenda. 639 00:31:50.720 --> 00:31:51.559 Well I don't either. 640 00:31:51.640 --> 00:31:54.240 But are you sure he's worked eighteen months? 641 00:31:55.440 --> 00:31:55.559 Uh? 642 00:31:55.680 --> 00:31:58.799 Yeah, he was with Southwest prior to changing to this. 643 00:31:59.000 --> 00:31:59.160 Yeah. 644 00:31:59.160 --> 00:32:00.839 And they're not going to be paid under the table, 645 00:32:00.920 --> 00:32:04.400 so yeah, yeah, there should be no reason we've got 646 00:32:04.400 --> 00:32:07.279 someoney over who's hey, Kelly. 647 00:32:07.319 --> 00:32:09.640 Who is it Phil? What's his last name? Over at 648 00:32:09.680 --> 00:32:11.279 unemployment spector or something? 649 00:32:11.400 --> 00:32:13.880 No sheep shirt to Phil something. 650 00:32:13.920 --> 00:32:16.599 But yeah, he's the boss man. There's no higher than him. 651 00:32:16.759 --> 00:32:17.799 Let's do this, Brenda. 652 00:32:17.880 --> 00:32:21.920 You need to give Bo the information on him or 653 00:32:22.039 --> 00:32:24.640 his phone number whatever. Bo you're gonna call up over there. 654 00:32:24.839 --> 00:32:27.680 Let's get all the relevant information and we'll send it 655 00:32:27.720 --> 00:32:30.359 off to Phil for the unemployment part. Then on the 656 00:32:30.400 --> 00:32:33.319 other side, you're gonna be looking into the para and 657 00:32:33.400 --> 00:32:36.319 why this guy can't get his money if they accidentally 658 00:32:36.319 --> 00:32:37.599 send it to the wrong person. 659 00:32:37.920 --> 00:32:41.319 This guy shouldn't be dealing with that. Who cares. 660 00:32:41.599 --> 00:32:43.720 They've been investigating that for four weeks. 661 00:32:43.920 --> 00:32:46.400 Yeah, that's insane. This guy needs the money. They don't 662 00:32:46.400 --> 00:32:49.079 want to be out on the street. It's just crazy. 663 00:32:49.079 --> 00:32:51.640 Hold on, Brendan, we're gonna help with this. Three zero 664 00:32:51.720 --> 00:32:53.920 three seven one three A two five five. We're gonna 665 00:32:53.960 --> 00:32:56.559 have two open lines in a second. Hey, Tony, what's 666 00:32:56.599 --> 00:32:57.480 going on with you? 667 00:32:59.359 --> 00:33:00.000 Yeah? 668 00:33:00.039 --> 00:33:05.440 Subject I've never heard on your show is recirculating pumps 669 00:33:05.640 --> 00:33:06.319 in the house. 670 00:33:07.160 --> 00:33:07.920 Yay or nay? 671 00:33:08.119 --> 00:33:09.759 Well, what do you mean by that? For what? 672 00:33:11.759 --> 00:33:15.440 It's something I just learned about. It's a pump that 673 00:33:16.240 --> 00:33:19.440 recirculates the hot water in the house. So you're all 674 00:33:19.519 --> 00:33:23.839 your faucets have instant hot water. 675 00:33:24.039 --> 00:33:27.960 Well, why would you do that compared to almost an 676 00:33:28.039 --> 00:33:31.559 instant hot water that's you know, right under the sink 677 00:33:32.400 --> 00:33:35.359 at that particular point of use place. Why would you 678 00:33:35.480 --> 00:33:39.039 do this massive system that's running to wear every bathtub, 679 00:33:39.119 --> 00:33:42.799 every shower, every bathroom sink. I mean does it run everywhere? 680 00:33:45.279 --> 00:33:48.400 Yes, And it's what a plumber recommends. 681 00:33:47.839 --> 00:33:48.119 You know what. 682 00:33:48.240 --> 00:33:48.799 Let's do this. 683 00:33:48.920 --> 00:33:50.960 I want to learn more about this. This is an 684 00:33:51.039 --> 00:33:54.160 interesting topic. Let's get Bob Logan on or one of 685 00:33:54.200 --> 00:33:57.039 his plumbers or someone from fix It Kelly. 686 00:33:57.119 --> 00:33:59.039 Let me put you on hold. Man. This is a 687 00:33:59.079 --> 00:34:01.759 great question. I have questions. How much do they cost? 688 00:34:02.119 --> 00:34:04.720 Why wouldn't you just do like an electric one point 689 00:34:04.720 --> 00:34:07.480 of use at the ones you want instant hot water, 690 00:34:07.599 --> 00:34:11.559 maybe the kitchen sink, in the shower, but every single 691 00:34:11.920 --> 00:34:13.519 every single tap in the house. 692 00:34:13.599 --> 00:34:14.800 I want to learn more about this. 693 00:34:14.880 --> 00:34:17.639 Three oh three seven one three eight two five five, 694 00:34:17.639 --> 00:34:20.760 We're gonna have one line open. Hey, by the way, Tim, 695 00:34:20.840 --> 00:34:23.719 I'm gonna come to you about this car accident. We 696 00:34:23.760 --> 00:34:25.920 can get an attorney on. We could do all different 697 00:34:26.000 --> 00:34:30.239 kinds of things. But we're coming right up on the break. 698 00:34:30.280 --> 00:34:32.679 I do want to talk about uh, just real quick 699 00:34:32.719 --> 00:34:34.960 because I'm killing a minute here. But these fires men 700 00:34:35.000 --> 00:34:38.199 are devastating. You know, I've seen people online actually go 701 00:34:38.280 --> 00:34:40.719 oh they deserve it and stuff. No one deserves to 702 00:34:40.760 --> 00:34:43.079 lose everything. I don't care if you're a Hollywood star 703 00:34:43.559 --> 00:34:46.119 or if you know that house that got burned down 704 00:34:46.239 --> 00:34:48.800 was passed down to you from your great grandparents down. 705 00:34:49.239 --> 00:34:52.760 It is the most horrible thing I think I've ever seen. 706 00:34:52.840 --> 00:34:57.000 It is the most devastating photos you could ever imagine. 707 00:34:58.559 --> 00:35:03.199 Works. Then celebrities, most are working sticks folks. 708 00:35:03.320 --> 00:35:05.800 We're gonna have two lines open coming back from the break. 709 00:35:05.840 --> 00:35:08.880 We want to hear from you. Three oh three Martino Help, 710 00:35:09.000 --> 00:35:10.760 troubleshooter dot com, Everybody old. 711 00:35:10.679 --> 00:35:24.199 Day, go with a sure thing Denver's Best roofer Excel 712 00:35:24.320 --> 00:35:25.320 Roofing dot com. 713 00:35:25.360 --> 00:35:30.800 You don't pay a cent until you're contenth. 714 00:35:30.760 --> 00:35:33.920 Time for an insurance check up, free, no obligation comparison 715 00:35:34.079 --> 00:35:37.639 call Compass Insurance paying too much your coverage at dozens 716 00:35:37.639 --> 00:35:40.360 of insurance companies. Find out now three oh three, seven 717 00:35:40.400 --> 00:35:42.719 to seven to one help. You'll think you're his only 718 00:35:42.840 --> 00:35:45.280 customer when you choose Frank durand the real estate man 719 00:35:45.320 --> 00:35:48.800 dot com to list your home with Remax Alliance three 720 00:35:48.800 --> 00:35:51.119 oh three nine two zero sixteen twenty two. 721 00:35:56.840 --> 00:36:01.159 Rift New need. 722 00:36:00.880 --> 00:36:02.159 Advice, so you don't have. 723 00:36:04.360 --> 00:36:08.599 Come running just as fast as we can. Shooter is 724 00:36:08.679 --> 00:36:12.039 gonna help come Man. 725 00:36:11.519 --> 00:36:13.719 Dix is the Troubleshooter Show. 726 00:36:14.360 --> 00:36:20.519 No Tom Martino, Oh, Tom Martino here, Welcome to the show. 727 00:36:20.840 --> 00:36:23.519 Three oh three seven one three talk seven one three 728 00:36:23.519 --> 00:36:27.280 eight two five five. What is happening? Folks? We are 729 00:36:27.320 --> 00:36:29.920 here to solve problems, answer question taking place, make your 730 00:36:29.920 --> 00:36:32.679 life a little easier. And we are so happy that 731 00:36:32.719 --> 00:36:35.519 you're joining us, whether it be on k h O 732 00:36:35.800 --> 00:36:40.840 W k RDO radio elsewhere iHeartRadio app around the country. 733 00:36:40.880 --> 00:36:44.800 And of course YouTube morons. That is a badge of 734 00:36:45.079 --> 00:36:48.840 honor to be a YouTube moron. And believe me to 735 00:36:48.880 --> 00:36:52.239 be a moron anyway. That doesn't mean stupid, Nope, it 736 00:36:52.360 --> 00:36:57.400 means never mind. Wow, all right, come anyway, Mark said, 737 00:36:57.599 --> 00:37:01.400 Mark put up a questionnaire here. And if you have 738 00:37:01.559 --> 00:37:03.880 bad service, should you put up a bad review? Sure 739 00:37:03.920 --> 00:37:06.360 you should, just like you should put up a good review. 740 00:37:07.800 --> 00:37:12.360 I think that both are important. I don't you know, 741 00:37:12.440 --> 00:37:14.239 I don't come down on people with a lot of 742 00:37:14.280 --> 00:37:18.159 anger and hostility reviews. But I tell the truth, and 743 00:37:18.280 --> 00:37:22.239 I think it's really important to do that to really 744 00:37:22.320 --> 00:37:26.480 have an honest assessment of the services. It really tells 745 00:37:26.480 --> 00:37:28.880 people a lot of stuff. One thing I can't stomach 746 00:37:29.119 --> 00:37:30.599 and I don't know what we can do about it. 747 00:37:30.639 --> 00:37:34.960 I can't stomach fake reviews. I mean it makes me sick. 748 00:37:35.079 --> 00:37:36.840 Let's go to the you can generally tell them. 749 00:37:36.840 --> 00:37:40.119 The worst is I think Amazon for fake reviews, although 750 00:37:40.159 --> 00:37:41.360 I think they've gotten better. 751 00:37:43.000 --> 00:37:47.199 Yeah, let's talk to Tony about this recirculation pump. 752 00:37:47.239 --> 00:37:48.760 Mark, is that's something you took when. 753 00:37:48.599 --> 00:37:49.039 I test that. 754 00:37:49.199 --> 00:37:51.760 Basically, he wants to know there's a plumber either trying 755 00:37:51.760 --> 00:37:55.280 to sell them one or something. He wants more information 756 00:37:55.400 --> 00:37:58.039 on a recirculation pump that does this. 757 00:37:58.519 --> 00:37:59.519 I get very common. 758 00:37:59.599 --> 00:38:03.000 Well, yeah, he's saying it would be instant hot water 759 00:38:03.480 --> 00:38:06.960 basically at any any tap in the house. I find 760 00:38:06.960 --> 00:38:08.440 that incredible. I've never heard of it. 761 00:38:09.639 --> 00:38:12.920 Yeah, No, they're absolutely. What they do is they just 762 00:38:13.000 --> 00:38:16.440 recirculate the top part of the tank and back, and 763 00:38:16.480 --> 00:38:18.800 then the top part and back, and you know, it 764 00:38:18.840 --> 00:38:21.239 costs a little more, but not that much more. Just 765 00:38:21.320 --> 00:38:22.039 letting it sit. 766 00:38:22.199 --> 00:38:23.159 I guess I don't get it. 767 00:38:23.159 --> 00:38:26.559 How are you running to my water heater sits in 768 00:38:26.559 --> 00:38:29.320 my basement and the furthest sink away would be the 769 00:38:29.440 --> 00:38:32.760 upstairs bathroom. That water lines long asral. How does it 770 00:38:32.840 --> 00:38:36.239 keep hot water going to there along with every other 771 00:38:36.360 --> 00:38:39.480 sink in my house at the same time? Is it 772 00:38:39.519 --> 00:38:40.320 a big round coase? 773 00:38:40.480 --> 00:38:40.960 What it does? 774 00:38:42.039 --> 00:38:45.280 Yes, they put they put a research valve in and 775 00:38:45.320 --> 00:38:49.639 it goes out and comes back. It's it's very simple, 776 00:38:49.880 --> 00:38:52.320 and it's a series usually, but if they go to 777 00:38:52.400 --> 00:38:54.320 each one, then they just put one in each. 778 00:38:54.400 --> 00:38:56.239 They've just put a loop for each bathroom. 779 00:38:56.320 --> 00:38:58.760 So I guess, how do you give that loop to 780 00:38:58.840 --> 00:39:02.000 my upstairs bathroom through three different floors. 781 00:39:02.519 --> 00:39:05.159 Isn't that so costly? It would be no. 782 00:39:05.159 --> 00:39:07.639 No, you know Mark, You don't run, You use the 783 00:39:07.719 --> 00:39:11.880 existing water line and then it returns to the cold 784 00:39:11.920 --> 00:39:18.039 water side. So what it does is it simply instead 785 00:39:18.039 --> 00:39:20.119 of waiting for you to turn on the hot water, 786 00:39:20.559 --> 00:39:23.360 then hot water starts running and some people have to 787 00:39:23.360 --> 00:39:26.039 wait two or three minutes for hot water. The reasoning 788 00:39:26.199 --> 00:39:29.360 is you actually use more water that way than if 789 00:39:29.360 --> 00:39:32.519 you just have it right there turn it on. It's there. 790 00:39:32.760 --> 00:39:34.440 Then you turn it off when you don't need it. 791 00:39:34.679 --> 00:39:38.280 So what happens is, if you can picture this, you 792 00:39:38.360 --> 00:39:43.199 turn on the water, the hot water is circulating it 793 00:39:43.320 --> 00:39:46.000 go now when you're not using it, the hot water 794 00:39:46.320 --> 00:39:49.159 is being pumped up through that to the back bedroom. 795 00:39:49.360 --> 00:39:51.639 Because let's just say you do it on that one bedroom. 796 00:39:51.960 --> 00:39:53.719 It goes through that line to the bedroom. 797 00:39:53.760 --> 00:39:54.960 They don't run a new line. 798 00:39:55.119 --> 00:39:58.000 They just turn on and what they do is go 799 00:39:58.039 --> 00:40:01.440 to that bedroom. They go to that sink, and they 800 00:40:01.480 --> 00:40:05.840 put a tee fitting across to the cold water and 801 00:40:05.920 --> 00:40:09.280 it allows hot water to be pumped through and in 802 00:40:09.360 --> 00:40:12.400 a one way valve into the cold water line and 803 00:40:12.519 --> 00:40:14.320 back to the system. 804 00:40:14.920 --> 00:40:18.960 Wow, that's uh, yeah, it's still I'd loved it. 805 00:40:18.920 --> 00:40:21.519 A week and they only do and they only do 806 00:40:21.760 --> 00:40:25.239 enough volume to keep it ready. 807 00:40:25.480 --> 00:40:26.800 You would just think, not. 808 00:40:26.880 --> 00:40:30.480 Like, you know, five bathrooms. You're you're talking two sinks, 809 00:40:30.519 --> 00:40:33.480 you're talking a shower, a bathtub, you're talking everything in 810 00:40:33.519 --> 00:40:36.639 your kitchen. It just seems like I guess you're. 811 00:40:36.519 --> 00:40:39.599 Having now you would now, let me explain, let me 812 00:40:39.639 --> 00:40:44.000 explain the best part. If you do it on your 813 00:40:44.039 --> 00:40:47.159 main master bedroom and let's say the kids aren't home 814 00:40:47.199 --> 00:40:50.079 in the back bedrooms, but they're coming home for the weekend. 815 00:40:50.559 --> 00:40:53.559 You can turn those on and off for those remote 816 00:40:53.599 --> 00:40:57.039 rooms when you're going to have guests. It doesn't have 817 00:40:57.199 --> 00:41:00.199 to be on the whole time, so you use it, 818 00:41:01.079 --> 00:41:03.800 but for long periods of time you turn it off. 819 00:41:04.000 --> 00:41:06.039 That doesn't mean you don't have hot water. Of course 820 00:41:06.079 --> 00:41:08.239 you do. So if you turned it off and you 821 00:41:08.400 --> 00:41:11.760 suddenly are back there cleaning something, well, oh crap, I 822 00:41:11.760 --> 00:41:14.960 got to wait for two minutes. But it's still not 823 00:41:16.159 --> 00:41:17.840 You don't have to keep it on all the time. 824 00:41:18.000 --> 00:41:20.199 So you really do have control over it. 825 00:41:20.360 --> 00:41:23.800 So Bob low, you can line. I got Bob up. 826 00:41:24.079 --> 00:41:26.760 So if I wanted to add it to everything in 827 00:41:26.800 --> 00:41:29.119 the house, just give me some form of a ballpark. 828 00:41:30.599 --> 00:41:33.960 Well, okay, remember you're not laying new pipe. You're putting 829 00:41:34.000 --> 00:41:37.920 in cross pipes and pumps, And Bob, was I was 830 00:41:37.960 --> 00:41:41.800 I telling you? That was I telling the truth about you. 831 00:41:41.800 --> 00:41:43.599 You don't have to keep the circ on in a 832 00:41:43.679 --> 00:41:46.400 back bedroom if it's not being used for a few months. 833 00:41:47.480 --> 00:41:51.440 Now you're You're exactly right. And circulating pumps can be 834 00:41:51.639 --> 00:41:54.840 installed at different locations. You can actually install it at 835 00:41:54.880 --> 00:41:58.039 the at the water heater and have it circulated through 836 00:41:58.079 --> 00:42:03.159 the house, or you could have it at a specific. 837 00:42:02.960 --> 00:42:06.719 Faucet under each sink. 838 00:42:07.639 --> 00:42:10.280 Right say, like like you said, your master bedroom, maybe 839 00:42:10.280 --> 00:42:14.559 your kitchen. You might just want him there then that's fine. 840 00:42:14.679 --> 00:42:17.400 Or you can have a whole home system where circulates 841 00:42:17.440 --> 00:42:21.119 throughout the home and so it's you know, you're going 842 00:42:21.199 --> 00:42:24.559 to save a little bit maybe on because you're not 843 00:42:24.800 --> 00:42:26.920 you're not wasting a lot of water waiting for a 844 00:42:27.000 --> 00:42:29.880 heat up. But then you got the additional cost of 845 00:42:29.920 --> 00:42:32.480 the circulating pump. So they kind of offer set you know. 846 00:42:32.559 --> 00:42:35.239 Sometimes you will will say you can actually save money 847 00:42:35.239 --> 00:42:38.119 with them. I'm not sure that's the case, but I 848 00:42:38.119 --> 00:42:40.639 think they're They're a great product. I have them in 849 00:42:40.679 --> 00:42:42.519 my home and they work fantastic. 850 00:42:42.639 --> 00:42:43.599 Hey, Tony, you got it. 851 00:42:43.599 --> 00:42:46.199 Now I'm going to take a guess. I'm going to 852 00:42:46.280 --> 00:42:48.880 take a guess. If you had to put one on 853 00:42:49.039 --> 00:42:53.800 for a master bedroom with a pump and the labor, 854 00:42:54.360 --> 00:42:57.719 I can't imagine it being less than twenty five. But 855 00:42:57.880 --> 00:43:01.239 that's my gut, Bob. I don't know. There's nothing wrong 856 00:43:01.280 --> 00:43:04.039 with being transparent about pricing, because you know people are 857 00:43:04.039 --> 00:43:05.159 going to pay what they're gonna pay. 858 00:43:06.079 --> 00:43:09.320 Yeah, I mean that's that's probably pretty accurate, Tom. I 859 00:43:10.840 --> 00:43:13.480 you know, I just I don't get in fold on 860 00:43:13.519 --> 00:43:15.360 that side of the business anymore, and so I can't. 861 00:43:15.440 --> 00:43:16.320 No, I understand it. 862 00:43:16.519 --> 00:43:19.119 But that would be just one, right Tom, I mean 863 00:43:19.159 --> 00:43:20.800 that wouldn't be an entire house. 864 00:43:20.840 --> 00:43:22.079 Then no. 865 00:43:22.199 --> 00:43:24.920 But the more you do their scale, their scale, because 866 00:43:25.119 --> 00:43:26.880 they're there already. 867 00:43:26.840 --> 00:43:32.239 And you know the pumps sound Yeah, you got any questions? 868 00:43:32.239 --> 00:43:34.639 He's the guy they called with the question, Hey, Bob. 869 00:43:34.559 --> 00:43:36.360 Yeah, my only question is. 870 00:43:40.000 --> 00:43:41.519 How do I know if I can get away with 871 00:43:41.639 --> 00:43:43.199 just one for the whole house? 872 00:43:44.400 --> 00:43:46.639 Well, well, it's how many bathrooms do you have? 873 00:43:47.840 --> 00:43:48.239 Just two? 874 00:43:50.039 --> 00:43:52.840 Okay? And how far away is the furthest. 875 00:43:54.719 --> 00:43:59.320 From the water heater in line length, probably. 876 00:44:00.760 --> 00:44:04.760 Thirty or forty feet, And then how far is the 877 00:44:04.760 --> 00:44:05.719 closest one. 878 00:44:08.280 --> 00:44:12.400 Fifteen feet okay, on the closest. 879 00:44:11.840 --> 00:44:15.440 Bathroom on the close What about the kitchen? Do you 880 00:44:15.480 --> 00:44:17.639 mean the kitchen and one bedroom or are you talking 881 00:44:17.639 --> 00:44:19.679 about the kitchen and two bedrooms? 882 00:44:21.320 --> 00:44:22.480 Kitchen and two bathrooms? 883 00:44:22.519 --> 00:44:26.079 When you say two, When you say two bathrooms, you're 884 00:44:26.079 --> 00:44:31.039 not counting the kitchen, right, No, How long does it 885 00:44:31.039 --> 00:44:32.840 take you to get hot water at the kitchen? 886 00:44:38.079 --> 00:44:40.360 A solid minute? 887 00:44:40.760 --> 00:44:43.000 How long does it take you to get at the 888 00:44:43.079 --> 00:44:51.599 first bedroom about by ten seconds, okay, and then the 889 00:44:51.639 --> 00:44:56.840 second bedroom two minutes okay. So I would do one 890 00:44:56.840 --> 00:44:58.920 for the kitchen, and I would do one for the 891 00:44:58.960 --> 00:45:01.639 remote bath bedroom. You don't need for the other one, 892 00:45:01.679 --> 00:45:02.559 so I would do two. 893 00:45:02.800 --> 00:45:03.679 Wouldn't it be a hot? 894 00:45:03.760 --> 00:45:04.199 Can you do? 895 00:45:04.360 --> 00:45:07.280 Just to do those insta hats like in the kitchen. 896 00:45:09.239 --> 00:45:15.000 Well for the kitchen or it depends, Bob logan. Insta 897 00:45:15.039 --> 00:45:17.239 hats for the kitchen. Insta hats are good for tea 898 00:45:17.639 --> 00:45:19.719 and for small amounts of water. But if you want 899 00:45:19.719 --> 00:45:22.239 to fill up the basin for a bucket or you 900 00:45:22.280 --> 00:45:25.039 want to fill up the basin for washing dishes, no, 901 00:45:25.239 --> 00:45:28.000 it's not good. Insta hot is not made for that, Bob, 902 00:45:28.039 --> 00:45:28.519 Are you right? 903 00:45:28.639 --> 00:45:29.159 Do you think so? 904 00:45:30.719 --> 00:45:30.920 Yeah? 905 00:45:31.559 --> 00:45:33.360 Like like you said, insta hats are kind of made 906 00:45:33.400 --> 00:45:35.360 for tea, coffee. 907 00:45:36.559 --> 00:45:37.199 Things like that. 908 00:45:37.800 --> 00:45:38.039 You know. 909 00:45:38.320 --> 00:45:43.800 But from my understanding, you got a plumber at your 910 00:45:43.800 --> 00:45:46.679 house or someone who went to your house, I would 911 00:45:46.679 --> 00:45:49.559 rely on the expert. If you've got a handymanage your house, 912 00:45:50.039 --> 00:45:52.239 I wouldn't take them at his work. Some are great, 913 00:45:52.360 --> 00:45:55.119 some aren't. But if you have an expert plumber a 914 00:45:55.239 --> 00:46:00.639 licensed technician. Anything you need one, then one almost If 915 00:46:01.119 --> 00:46:04.400 he says you need four, then you need yeah, I 916 00:46:04.400 --> 00:46:04.840 would truck. 917 00:46:04.920 --> 00:46:06.719 But you can answer your own question too. 918 00:46:07.239 --> 00:46:10.119 If you're getting look, if you get hot water thirty 919 00:46:10.159 --> 00:46:14.280 seconds or sooner, I wouldn't mess with it. But that's 920 00:46:14.360 --> 00:46:16.599 up to you, man, that's really up to you. And 921 00:46:16.639 --> 00:46:19.559 like Bob said, they're not going to oversell you. They're 922 00:46:19.599 --> 00:46:22.360 going to tell you need one, you need one or 923 00:46:22.480 --> 00:46:26.480 two or three. You know. Sometimes sometimes you can actually 924 00:46:26.800 --> 00:46:30.760 have one pump and then go to each bathroom and 925 00:46:30.920 --> 00:46:34.679 activate each bathroom as needed. So if there's a remote 926 00:46:34.679 --> 00:46:37.960 bathroom not being used regularly, you can keep that off 927 00:46:38.000 --> 00:46:40.880 so it won't loop, and then you can only you 928 00:46:40.960 --> 00:46:42.599 only have to use it for the ones you want. 929 00:46:42.679 --> 00:46:46.559 There are so many options that a great plumbing contractor 930 00:46:46.599 --> 00:46:54.000 can show you, so good luck to you, Tony. By 931 00:46:54.039 --> 00:46:57.000 the way, plumb Line Services one of our great partners 932 00:46:57.039 --> 00:46:58.960 over the years. Three oh three, five, eight, six, ten, 933 00:46:59.000 --> 00:47:03.960 eighty six Plumline Services dot com. Let's talk. David has 934 00:47:03.960 --> 00:47:13.880 a comment? Go ahead, David, what's your comment? David did David? 935 00:47:13.920 --> 00:47:14.239 You're up? 936 00:47:14.239 --> 00:47:19.480 Bro? He must have driven Yeah, there he is. 937 00:47:19.519 --> 00:47:21.159 What's up? Yes, sir, go ahead. 938 00:47:21.480 --> 00:47:22.159 Yeah. 939 00:47:22.199 --> 00:47:25.519 Well I had one of those systems in Washington, and 940 00:47:25.719 --> 00:47:29.079 I had a whole house one and the pump was 941 00:47:29.480 --> 00:47:34.400 you know, at the hot water tank, and it just 942 00:47:34.480 --> 00:47:38.480 had one line that went to eat sink and then yeah, 943 00:47:38.599 --> 00:47:39.840 back to the hot water tank. 944 00:47:40.599 --> 00:47:41.559 And good. 945 00:47:41.599 --> 00:47:42.519 I loved it. 946 00:47:42.719 --> 00:47:47.920 We moved to Colorado and there's a manifold system and 947 00:47:49.480 --> 00:47:53.639 you know, the sink in the massive bathroom. My wife 948 00:47:53.679 --> 00:47:56.760 would get hers hot. I go, okay, mine, you know, 949 00:47:56.800 --> 00:47:59.000 I had to wait another minute for mine to get 950 00:47:59.079 --> 00:48:03.840 hot because one key, right, And so I'm actually, in fact, 951 00:48:03.880 --> 00:48:06.960 in the next month or two, going to cut holes 952 00:48:06.960 --> 00:48:12.000 in the ceiling in my basement and put a recirculating 953 00:48:12.039 --> 00:48:14.880 line in that goes to each hot water get rid 954 00:48:14.880 --> 00:48:15.360 of the mountain. 955 00:48:15.440 --> 00:48:17.960 You don't have to do that. You don't have to 956 00:48:18.000 --> 00:48:20.480 do that. Well, you don't have to cut any of. 957 00:48:20.880 --> 00:48:25.119 What you're talking about, Well, the beyond demand, you don't. 958 00:48:25.679 --> 00:48:27.960 That's the one that you put one in each. 959 00:48:27.840 --> 00:48:30.000 Pump or at each you don't. 960 00:48:30.199 --> 00:48:34.079 You don't. Okay, thinks to go David, even for water here. 961 00:48:34.280 --> 00:48:36.239 You don't have to do what you're doing. Why don't 962 00:48:36.280 --> 00:48:38.760 you consult some experts and see and then do what's 963 00:48:38.760 --> 00:48:39.280 best for you. 964 00:48:39.320 --> 00:48:40.880 But you do not have to run lines. 965 00:48:42.639 --> 00:48:43.280 Yeah. 966 00:48:43.559 --> 00:48:45.920 Well, and the other the one thing is is I 967 00:48:45.960 --> 00:48:50.199 tried to get the code looked at in El Paso 968 00:48:50.360 --> 00:48:54.360 County to say, you know, they're they're worried about hot water. 969 00:48:54.559 --> 00:48:57.920 I mean they're worried about lack of water. And everybody's 970 00:48:58.000 --> 00:49:01.280 letting their sphinks warm up minute or two or however 971 00:49:01.400 --> 00:49:03.440 long it takes, and that water is just going right 972 00:49:03.480 --> 00:49:04.000 down the drain. 973 00:49:05.159 --> 00:49:07.400 And that's right. You had it with and with the 974 00:49:07.440 --> 00:49:08.679 circular new builds. 975 00:49:10.159 --> 00:49:13.639 That's right. You're right. It would save water. It would 976 00:49:13.639 --> 00:49:17.119 save water. And by the way, just just so I'm 977 00:49:17.159 --> 00:49:19.480 telling people, and thank you David for calling. Appreciate it. 978 00:49:19.519 --> 00:49:21.440 Three oh three seven to one three talks seven one 979 00:49:21.440 --> 00:49:25.320 three two fivey five. You do not need to run 980 00:49:25.360 --> 00:49:29.199 a line anywhere at any time. With today's technology, you 981 00:49:29.360 --> 00:49:32.039 do not have to do that. There are cross valves 982 00:49:32.039 --> 00:49:34.320 you can do that will keep your water circulating, I 983 00:49:34.400 --> 00:49:37.480 promise you. Three oh three seven one three A two 984 00:49:37.519 --> 00:49:40.239 five five. We have more coming up. Tim's got a 985 00:49:40.320 --> 00:49:43.679 question on a car accident. Matt has a question on 986 00:49:43.880 --> 00:49:47.360 a new sale. We also have that looming problem that 987 00:49:47.480 --> 00:49:49.760 Deputy d's working on that. We'd like to talk to 988 00:49:49.760 --> 00:49:54.039 Matt Stanford at Paragon Services Public Adjusters, and possibly Brad 989 00:49:54.039 --> 00:49:57.079 O'Brien for the real estate issue on it all Right 990 00:49:57.079 --> 00:50:04.559 after this, go with a sure thing Denver's Best Roofer 991 00:50:04.679 --> 00:50:07.599 Excel Roofing dot com. You don't pay a cent until 992 00:50:07.639 --> 00:50:14.079 you're content. Time for an insurance check up free, no obligation. 993 00:50:14.119 --> 00:50:17.960 In comparison, call Compass Insurance paying too much your coverage 994 00:50:17.960 --> 00:50:20.679 at dozens of insurance companies find out now three oh 995 00:50:20.679 --> 00:50:21.840 three seven seven to one. 996 00:50:21.920 --> 00:50:22.199 Help. 997 00:50:22.360 --> 00:50:25.000 You'll think you're his only customer when you choose Frank 998 00:50:25.079 --> 00:50:27.519 durand the real estate Man dot com to list your 999 00:50:27.559 --> 00:50:30.719 home with Remax Alliance three oh three nine two zero 1000 00:50:30.800 --> 00:50:40.119 sixteen twenty two. Hi Tom Martino, your troubleshooter three oh 1001 00:50:40.159 --> 00:50:43.360 three seven one three talk three oh three seven one 1002 00:50:43.400 --> 00:50:47.159 three eight two five five. Tim's got a question about 1003 00:50:47.599 --> 00:50:48.400 a car accident. 1004 00:50:48.400 --> 00:50:49.239 Tim, what's going on? 1005 00:50:49.320 --> 00:50:51.519 Welcome to the show, and people you can always call 1006 00:50:51.599 --> 00:50:53.840 three oh three Martino three oh three sixty seven eighty 1007 00:50:53.840 --> 00:50:56.960 four sixty six. We monitor that line twenty four to seven. 1008 00:50:57.000 --> 00:51:03.719 Go ahead, Tim, Tim, Yes, sir, you are what's happening? 1009 00:51:03.760 --> 00:51:06.559 Tim, Okay, it's Sam. 1010 00:51:06.760 --> 00:51:10.880 Oh okay, Well that's okay. Now that's a that's a 1011 00:51:10.960 --> 00:51:13.719 testimony to Mimosa's uh kachina. 1012 00:51:13.920 --> 00:51:14.920 You gotta lay off. 1013 00:51:15.400 --> 00:51:17.880 Go ahead, Sam, try that's okay. 1014 00:51:18.079 --> 00:51:21.079 Come on, I just which really appreciated me. Okay. Here's 1015 00:51:21.119 --> 00:51:25.199 what's happened. My granddaughter was hit by a city trash 1016 00:51:25.239 --> 00:51:29.480 truck last week when it snowed. She was told that 1017 00:51:29.519 --> 00:51:34.079 the city of Denver is self ensured. What does she 1018 00:51:34.119 --> 00:51:34.599 try to do? 1019 00:51:36.239 --> 00:51:39.519 Well, first of all, she needs to go about this 1020 00:51:39.639 --> 00:51:44.679 in a very special way. She's with notifications. Yeah, of course. 1021 00:51:44.679 --> 00:51:47.199 But I'm just saying they have to go about this 1022 00:51:47.239 --> 00:51:53.239 in a very special way. Most likely, Sam, most likely 1023 00:51:53.920 --> 00:51:57.440 the city is not responsible off for this and will 1024 00:51:57.480 --> 00:52:02.280 not pay a dime. Okay, because the here's how it works. 1025 00:52:03.119 --> 00:52:08.199 If the city is in the normal mode of maintenance 1026 00:52:08.360 --> 00:52:12.760 and repair of the infrastructure in the city, they are 1027 00:52:12.800 --> 00:52:17.320 immune to most negligent claims for any kind of liability. 1028 00:52:17.360 --> 00:52:20.440 I think they would say, I think they're going to pay. 1029 00:52:20.440 --> 00:52:20.760 But I did. 1030 00:52:20.880 --> 00:52:23.519 Let me ask them one question, Tom, was she hurt 1031 00:52:23.639 --> 00:52:25.320 or was it just property damage? 1032 00:52:25.679 --> 00:52:26.119 Property? 1033 00:52:26.360 --> 00:52:27.960 They hit her? Part current school? 1034 00:52:28.079 --> 00:52:28.400 Got it? 1035 00:52:29.760 --> 00:52:32.280 Okay, They're most likely not going to pay Sam in 1036 00:52:32.280 --> 00:52:34.639 my opinion, But it doesn't have to be a point 1037 00:52:34.639 --> 00:52:37.639 of contention. I mean, if they do, I'm hoping they do. 1038 00:52:38.280 --> 00:52:41.119 I don't think they will. And I go back years 1039 00:52:41.159 --> 00:52:45.360 and years of handling these cases. They take this qualified 1040 00:52:45.360 --> 00:52:48.840 immunity pretty seriously and if they violate it, they don't 1041 00:52:48.840 --> 00:52:51.760 want people coming back on them. Let me tell you 1042 00:52:51.800 --> 00:52:55.440 what qualified immunity what it says. It says that if 1043 00:52:55.480 --> 00:52:58.800 they're doing their job in the course of their job. 1044 00:52:59.719 --> 00:53:04.079 So if the guy took a trash truck or a 1045 00:53:04.079 --> 00:53:07.800 snowplow and he was drunk and he was driving at 1046 00:53:07.800 --> 00:53:11.599 willy nilly, not plowing or not picking up garbage, that's 1047 00:53:11.639 --> 00:53:15.000 a whole different story. But if he's on the job 1048 00:53:15.559 --> 00:53:19.079 collecting trash and it's snowing out and he hits the 1049 00:53:19.119 --> 00:53:22.360 parked car, they're not going to be responsible. How did 1050 00:53:22.440 --> 00:53:24.639 she know that they did it? Did they leave a note? 1051 00:53:24.639 --> 00:53:25.320 What did they do? 1052 00:53:26.000 --> 00:53:26.199 Well? 1053 00:53:26.639 --> 00:53:29.519 Someone came into the school. I'm more than sure it 1054 00:53:29.599 --> 00:53:33.280 might have been a truck driver came into the school 1055 00:53:33.360 --> 00:53:36.599 over the PA system. They identified her car, She went 1056 00:53:36.639 --> 00:53:42.119 to the office, she went outside with them. The police came. 1057 00:53:42.159 --> 00:53:45.599 They did a report, but the gentleman told her that 1058 00:53:45.639 --> 00:53:47.000 the city was self insured. 1059 00:53:48.880 --> 00:53:50.480 Well, yeah, so it doesn't matter. 1060 00:53:51.079 --> 00:53:53.880 I mean self insured simply means they pay the claims 1061 00:53:54.360 --> 00:53:57.320 and then if not, then okay. 1062 00:53:57.360 --> 00:53:59.119 My question is that doesn't change. 1063 00:53:59.280 --> 00:54:04.119 See ability does not change based on how they're insured. 1064 00:54:04.760 --> 00:54:08.719 If they're liable, they're liable. If they're not, they're not. 1065 00:54:09.320 --> 00:54:14.679 Right now, my question is that she need to go 1066 00:54:14.800 --> 00:54:18.000 out and get some estimates and then in turn contact 1067 00:54:18.000 --> 00:54:18.880 the city attorney. 1068 00:54:21.079 --> 00:54:24.760 Well, but I said, since there's no injuries involved, that 1069 00:54:24.840 --> 00:54:28.519 might be wise. But let me explain something, Sam. She 1070 00:54:28.679 --> 00:54:31.559 can go through the process. Okay, Yes, that's the way 1071 00:54:31.599 --> 00:54:35.559 to do it. Ask the city attorney or the loss 1072 00:54:35.559 --> 00:54:40.800 mitigation officer whoever they're using in the city that ask 1073 00:54:40.920 --> 00:54:44.840 them for the steps involved in filing a claim. Okay, 1074 00:54:45.280 --> 00:54:47.960 then she will be turned down. If you want to 1075 00:54:48.000 --> 00:54:51.159 go see an attorney after that, you can. We can 1076 00:54:51.239 --> 00:54:53.760 even get an attorney on to talk about. 1077 00:54:53.519 --> 00:54:55.440 It now if you'd like. But I got Fuller On. 1078 00:54:55.719 --> 00:54:59.320 I'm going to is the on right now, John Fuller 1079 00:54:59.360 --> 00:54:59.960 and Fuller Law. 1080 00:55:00.079 --> 00:55:02.159 He does, of course personal injury, but he knows so 1081 00:55:02.280 --> 00:55:05.760 much about this John of a car is parked a 1082 00:55:05.840 --> 00:55:11.159 city trash truck hits it, the weather was bad. They say, well, 1083 00:55:11.199 --> 00:55:14.199 we're self insured. You got to go through the claim process. 1084 00:55:14.800 --> 00:55:16.760 What are the chances they're going to pay for that car? 1085 00:55:16.880 --> 00:55:19.239 John, probably one hundred percent. 1086 00:55:21.039 --> 00:55:26.599 They will pay one Yeah, of course. And why is that? 1087 00:55:26.639 --> 00:55:29.519 You know, Well, cities are no different than anybody else. 1088 00:55:29.519 --> 00:55:35.320 They're operating a vehicle. If they actually end up running 1089 00:55:35.360 --> 00:55:38.880 into somebody, they're going to be liable. I've had numerous 1090 00:55:38.880 --> 00:55:43.039 cases where you know, city workers, police officers, that kind 1091 00:55:43.039 --> 00:55:45.719 of stuff, get into accidents and then every one of 1092 00:55:45.760 --> 00:55:49.719 them we are able to We were able to get 1093 00:55:49.760 --> 00:55:50.760 those cases resolved. 1094 00:55:52.760 --> 00:55:55.920 So when does qualified immunity come into effect. 1095 00:55:56.119 --> 00:55:58.360 Well, it doesn't come into effect at all for how 1096 00:55:58.360 --> 00:56:03.840 they drive a vehicle. So, you know, qualified immunity may 1097 00:56:03.920 --> 00:56:09.440 have to do with personal personal responsibility. So so maybe 1098 00:56:09.440 --> 00:56:12.840 you say that the the trash drug, Well it's not 1099 00:56:12.880 --> 00:56:15.239 going to apply to a trash truck driver. But but 1100 00:56:15.360 --> 00:56:19.400 let's say you have a you know, a person who 1101 00:56:19.519 --> 00:56:23.199 is a elected official or something. You know, the city's 1102 00:56:23.239 --> 00:56:26.440 going to indemnify that person for the losses caused by 1103 00:56:26.519 --> 00:56:29.480 them when driving a company vehicle. That's just all that, 1104 00:56:29.480 --> 00:56:33.960 That's all there is to it. A qualified immunity has 1105 00:56:34.000 --> 00:56:40.800 to do with personal responsibility for taken in the professional capacity. 1106 00:56:41.360 --> 00:56:45.039 I'm in governmental, but maybe I'm saying the same thing. Okay, So, 1107 00:56:45.239 --> 00:56:48.960 because because John, let me, let me tell you what 1108 00:56:49.039 --> 00:56:49.880 must have changed. 1109 00:56:50.480 --> 00:56:52.960 I'm going to talk about this guy called William Norcross. 1110 00:56:53.519 --> 00:56:57.599 William was in his car and it was park and 1111 00:56:58.039 --> 00:57:04.079 a snow truck operator comes barrowing down, plowing snow, runs 1112 00:57:04.119 --> 00:57:09.480 into his car and mister Norcross was paralyzed, and they 1113 00:57:09.519 --> 00:57:12.480 didn't pay a dime for his car, nor did they 1114 00:57:12.480 --> 00:57:15.599 pay a dime for his injuries. And they said that 1115 00:57:15.639 --> 00:57:18.280 they were immune from that because they were doing normal 1116 00:57:18.400 --> 00:57:23.159 infrastructure repair and maintenance. Now, that was one of about 1117 00:57:23.199 --> 00:57:25.719 ten who have called me over the years. So things 1118 00:57:25.800 --> 00:57:27.760 must have changed, and I'm happy that they have. 1119 00:57:28.239 --> 00:57:32.119 I'm really sure nothing's changed, Tom. I don't know that case, 1120 00:57:32.519 --> 00:57:38.559 but I suspect that, you know, there was an extenuating 1121 00:57:38.639 --> 00:57:41.760 circumstance as to where the vehicle was barked or something 1122 00:57:41.760 --> 00:57:46.800 along those lines. But normal negligence that is committed by 1123 00:57:47.599 --> 00:57:52.519 city workers is absolutely confensible, just as if that driver 1124 00:57:52.800 --> 00:57:54.559 were a private citizen. 1125 00:57:56.039 --> 00:58:01.239 Okay, good, Okay, I'm really happy about that, sir, so 1126 00:58:01.360 --> 00:58:04.440 you're going to be one reimbursed. She just has to 1127 00:58:04.440 --> 00:58:07.760 go through the process. And uh, I want you to 1128 00:58:07.800 --> 00:58:09.719 call me and let know how that works out, how 1129 00:58:09.800 --> 00:58:12.199 much they pay sure, because I need to put it 1130 00:58:12.239 --> 00:58:14.920 in my I need to give accurate answers, and I 1131 00:58:15.000 --> 00:58:17.760 want to put that in my records on the call sheet. 1132 00:58:17.760 --> 00:58:18.760 Here, go ahead. 1133 00:58:19.280 --> 00:58:21.280 Oh so I need to call the city attorney and 1134 00:58:21.360 --> 00:58:22.519 ask what the process is. 1135 00:58:23.519 --> 00:58:26.159 I'd get estimates, just like you would for anything else. 1136 00:58:26.239 --> 00:58:29.360 Go get body shop estimates, and then you're going to 1137 00:58:29.440 --> 00:58:32.599 go fill it out, probably online somewhere and submit the estimates. 1138 00:58:32.920 --> 00:58:35.159 Okay, all right, there will be then. 1139 00:58:35.039 --> 00:58:37.599 The self insured part. I just want to revisit real quick. 1140 00:58:37.679 --> 00:58:40.639 That's not a big deal if there's self insured. Walmart's 1141 00:58:40.639 --> 00:58:42.559 self insured for most things. 1142 00:58:44.559 --> 00:58:47.760 All right, I guess great. Appreciate the information. You guys, 1143 00:58:47.760 --> 00:58:48.440 have a great date. 1144 00:58:50.239 --> 00:58:52.840 Thank you very much. Three zero three seven to one 1145 00:58:53.000 --> 00:58:56.320 three talk. Thank you. John Fuller, attorney at law. He's 1146 00:58:57.119 --> 00:59:01.079 always at the ready with information on injuries. If you 1147 00:59:01.199 --> 00:59:03.679 ever have an injury, or ever have someone injure you 1148 00:59:03.800 --> 00:59:08.280 or your property, John Fuller, and he is the expert 1149 00:59:08.840 --> 00:59:10.920 and you can here. Let me just give out his 1150 00:59:11.000 --> 00:59:14.000 number real quick. It's three oh three five nine seven 1151 00:59:14.119 --> 00:59:17.920 forty five hundred. Three oh three five nine seven forty 1152 00:59:17.960 --> 00:59:22.639 five one hundred. Okay. I love talking about great people 1153 00:59:22.840 --> 00:59:25.440 who give information free of charge, like Frank Durand the 1154 00:59:25.480 --> 00:59:28.719 real Estate Man. He'll do a complete analysis of your property. 1155 00:59:29.000 --> 00:59:33.000 What is it worth? What will it actually sell for? 1156 00:59:33.320 --> 00:59:35.000 What will you qualify for? To buy? 1157 00:59:35.079 --> 00:59:35.559 All of this? 1158 00:59:36.199 --> 00:59:40.199 Complimentary from Frank Duran, the real Estateman dot com three 1159 00:59:40.280 --> 00:59:47.639 oh three nine to zero sixteen twenty two. Go with 1160 00:59:47.719 --> 00:59:51.320 a sure thing Denver's best rufer Excel Roofing dot com. 1161 00:59:51.360 --> 00:59:57.079 You don't pay a cent until you're content. Time for 1162 00:59:57.119 --> 01:00:00.320 an insurance check up free, no obligation. In comparison, call 1163 01:00:00.400 --> 01:00:03.719 Compass Insurance paying too much your coverage at dozens of 1164 01:00:03.719 --> 01:00:06.679 insurance companies find out now three oh three seven seven 1165 01:00:06.719 --> 01:00:09.440 to one help. You'll think you're his only customer when 1166 01:00:09.519 --> 01:00:11.960 you choose Frank Durand the real estate Man dot com 1167 01:00:12.000 --> 01:00:15.079 to list your home with Remax Alliance three oh three 1168 01:00:15.199 --> 01:00:21.079 nine two zero sixteen twenty two. Hi Tom Martino here 1169 01:00:22.000 --> 01:00:26.000 three O three seven one three talk three O three 1170 01:00:26.159 --> 01:00:29.719 seven one three eight two five five. You know, Uh, 1171 01:00:29.800 --> 01:00:33.239 let's see what we got here going to the callers. 1172 01:00:34.199 --> 01:00:36.559 We have Matt who wants to talk and Kevin. So 1173 01:00:36.679 --> 01:00:38.519 let's go to Matt. He wants to talk about his 1174 01:00:38.559 --> 01:00:41.800 twenty twenty one GMC Sierra whatever you want to talk about, folks. 1175 01:00:41.960 --> 01:00:43.880 Three oh three Martino is probably the best number, but 1176 01:00:43.880 --> 01:00:45.920 you can call any number three oh three six, two seven, eight, 1177 01:00:45.920 --> 01:00:48.360 four sixty six. It's three oh three Martino. The reason 1178 01:00:48.400 --> 01:00:50.760 I say that is if it comes in after hours 1179 01:00:50.800 --> 01:00:52.800 or whatever, we'll get to you, I promise, and we 1180 01:00:52.840 --> 01:00:53.639 will call you back. 1181 01:00:54.079 --> 01:00:54.320 Uh. 1182 01:00:54.360 --> 01:00:55.840 And of course when we're on the air, three oh 1183 01:00:55.920 --> 01:00:58.480 three U seven one three talk seven one three eight 1184 01:00:58.480 --> 01:01:01.079 two five five Kevin, I mean, excuse me, Matt, what's 1185 01:01:01.079 --> 01:01:01.440 going on? 1186 01:01:01.519 --> 01:01:01.800 Matt? 1187 01:01:02.920 --> 01:01:07.400 Hey, Tom longtime listener? I? Uh, yes, sir, recently bought 1188 01:01:08.320 --> 01:01:13.039 a truck from Clear Shift Auto. It's a gmccira at 1189 01:01:13.239 --> 01:01:18.480 four twenty twenty one, uh for with twenty four thousand 1190 01:01:18.519 --> 01:01:21.199 miles on it, certified pre owned. So what it was 1191 01:01:21.239 --> 01:01:24.280 a twenty twenty three, No, twenty twenty one. 1192 01:01:25.639 --> 01:01:29.000 Oh, I'm sorry, And it only had how many miles. 1193 01:01:28.880 --> 01:01:33.000 Twenty four eight hundred okay, okay, so kind. 1194 01:01:32.840 --> 01:01:36.679 Of barely broken in And I took it for a 1195 01:01:36.760 --> 01:01:40.320 test drive it certified, pre owned, everything looks good, signed 1196 01:01:40.320 --> 01:01:44.880 the paperwork on Saturday the fifth, and drove it off 1197 01:01:44.920 --> 01:01:48.159 the lot and the check engine light came on and 1198 01:01:48.159 --> 01:01:50.639 it went in and it wouldn't shift above like four 1199 01:01:50.679 --> 01:01:51.800 thousand RPMs. 1200 01:01:52.039 --> 01:01:55.360 So I immediately wait right away, right wait, right away. 1201 01:01:55.400 --> 01:01:58.320 It happened like right away, right away. 1202 01:01:58.840 --> 01:02:01.199 Did you have you did you ever go on a 1203 01:02:01.519 --> 01:02:03.719 test drive? Yeah, he said, you test drove it. 1204 01:02:03.719 --> 01:02:06.840 It didn't happen during the test drive, Nope, but it 1205 01:02:06.960 --> 01:02:09.840 happened when you literally left the dealership. 1206 01:02:10.119 --> 01:02:14.760 Left the dealership on County Line, and uh so I 1207 01:02:14.760 --> 01:02:18.119 immediately took it back. The GM, the general manager of 1208 01:02:18.159 --> 01:02:21.400 clear Shift, comes out immediately and he's like, let's hook 1209 01:02:21.440 --> 01:02:23.039 it up to a code. I'll run it over to 1210 01:02:23.079 --> 01:02:26.559 my certified mechanic and we'll see what the issue is. 1211 01:02:26.800 --> 01:02:28.280 And he comes back, he says, it's great. 1212 01:02:28.519 --> 01:02:29.880 Is it still under warranty? 1213 01:02:30.199 --> 01:02:31.119 Is it still under. 1214 01:02:30.920 --> 01:02:37.159 Warranty under Yes, it's still under a powertrain warranty for 1215 01:02:37.280 --> 01:02:40.480 a year and like one hundred thousand miles. 1216 01:02:40.320 --> 01:02:46.800 Or something, okay, yeah, and so so he took it to. 1217 01:02:46.800 --> 01:02:50.159 His mechanic and the mechanic cleared the codes and said 1218 01:02:50.599 --> 01:02:53.800 it was. It went into limp mode learning a new driver, 1219 01:02:54.800 --> 01:02:56.199 and I'm like, okay. 1220 01:02:56.079 --> 01:02:58.960 Oh that's a but that doesn't sound right to me. 1221 01:02:59.480 --> 01:03:00.840 That says a sound right to me. 1222 01:03:01.760 --> 01:03:03.960 No, it didn't sound right to me. I've heard of 1223 01:03:04.119 --> 01:03:07.800 lip mode and transmissions and learning adaptive learning, but it 1224 01:03:07.880 --> 01:03:09.960 shouldn't throw check engine code. 1225 01:03:10.039 --> 01:03:10.199 Right. 1226 01:03:10.519 --> 01:03:13.480 So they cleared the code exactly, and so so my 1227 01:03:13.559 --> 01:03:16.719 confidence level was way down. So I negotiated for them 1228 01:03:16.760 --> 01:03:21.119 to pay for a third party pre purchase inspection, one 1229 01:03:21.159 --> 01:03:22.880 that's not affiliated with them, right. 1230 01:03:23.760 --> 01:03:27.599 Except just after purchase. But okay, that's so weird. Why 1231 01:03:27.679 --> 01:03:29.599 why would you even care after. 1232 01:03:30.800 --> 01:03:33.639 Well, I wanted they cleared the codes, and but I 1233 01:03:33.679 --> 01:03:35.840 wanted to make sure nothing else was wrong with it. 1234 01:03:35.800 --> 01:03:37.639 Right, Were they going to let you out of the 1235 01:03:37.719 --> 01:03:39.159 deal if something was wrong? 1236 01:03:41.840 --> 01:03:44.239 Tentatively, I'm sure there's a way I can get out 1237 01:03:44.239 --> 01:03:45.639 of a deal if a car breaks down. 1238 01:03:45.760 --> 01:03:48.239 No, there isn't. No, no, no, there isn't. No. 1239 01:03:48.360 --> 01:03:49.800 They know there isn't, but keep going. 1240 01:03:49.880 --> 01:03:52.280 But they might have fixed it. Rather than give his 1241 01:03:52.320 --> 01:03:54.440 money back, they might have fixed it. 1242 01:03:54.920 --> 01:03:58.000 Let's let's let him continue. Let's let him continue. 1243 01:03:58.039 --> 01:04:01.159 Go ahead, So so they give me the ruck and 1244 01:04:01.360 --> 01:04:04.880 I schedule an appointment for the following Wednesday at John 1245 01:04:04.880 --> 01:04:08.800 Elway GM for you know, an inspection, right? 1246 01:04:09.280 --> 01:04:11.880 And and is is John Elway where you bought this? 1247 01:04:12.880 --> 01:04:15.920 No, I bought it a clear Shift. John Elway was 1248 01:04:15.960 --> 01:04:17.760 just a third party that I used. I have a 1249 01:04:17.840 --> 01:04:20.920 couple other mechanics A on your referral list, but I 1250 01:04:20.920 --> 01:04:23.360 thought I'd take it into a GM dealer because if 1251 01:04:23.360 --> 01:04:25.840 they cleared the codes, the GM computers might be able 1252 01:04:25.880 --> 01:04:29.480 to pick it back up because they have that technology. 1253 01:04:29.559 --> 01:04:32.440 What is clear Where is clear Shift located? 1254 01:04:32.920 --> 01:04:37.039 It's in between University and Broadway on the county line. 1255 01:04:37.760 --> 01:04:40.360 So what did Elway or Shaw? What what's the get? 1256 01:04:40.400 --> 01:04:41.239 What's the deal with it? 1257 01:04:41.880 --> 01:04:44.880 Yeah, so they called back. They called back and said 1258 01:04:44.880 --> 01:04:49.679 it needs a new UH control valve body, which is 1259 01:04:49.880 --> 01:04:54.079 a part in the transmission. So they ordered a new 1260 01:04:54.119 --> 01:04:57.679 valve body and a transmission to see which one gets first, 1261 01:04:57.840 --> 01:05:01.519 because all of those are on a nationwide or a 1262 01:05:01.599 --> 01:05:06.880 national back order at least three to four months. And 1263 01:05:06.960 --> 01:05:09.519 so this part has been faulty in these years from 1264 01:05:09.559 --> 01:05:14.320 twenty to twenty two. I believe all these transmissions, these 1265 01:05:14.360 --> 01:05:16.079 ten speed transmissions, and. 1266 01:05:16.000 --> 01:05:17.840 What are they calling this? What are they calling this 1267 01:05:17.960 --> 01:05:19.000 back ordered unit. 1268 01:05:20.039 --> 01:05:22.400 The valve control body yep, yep. 1269 01:05:22.440 --> 01:05:25.000 Control valve body and the transmission are both on back 1270 01:05:25.119 --> 01:05:26.199 order national back order. 1271 01:05:27.639 --> 01:05:29.800 But you don't need a transmission. 1272 01:05:30.039 --> 01:05:33.440 No, But if they if they get one first because 1273 01:05:33.719 --> 01:05:36.079 and not a control body, they could swap that out 1274 01:05:36.159 --> 01:05:39.880 if they get permission from GM to do so. Okay, 1275 01:05:40.519 --> 01:05:41.639 So they just ordered both of them. 1276 01:05:41.679 --> 01:05:44.039 So the issue is what the issue is? You just 1277 01:05:44.079 --> 01:05:46.039 bought a truck and you can't drive it because it's 1278 01:05:46.039 --> 01:05:48.480 on back order exactly, So is a. 1279 01:05:48.440 --> 01:05:50.280 Dealer going to undo the deal? I mean, have you 1280 01:05:50.400 --> 01:05:51.119 even asked them? 1281 01:05:51.239 --> 01:05:55.760 They don't have to, so've I. They said that they 1282 01:05:55.760 --> 01:05:58.280 were going to call GM on Friday and call me 1283 01:05:58.320 --> 01:06:01.440 back that afternoon, and they didn't call me back. I 1284 01:06:01.519 --> 01:06:05.400 called him back on Saturday and then again today and 1285 01:06:05.480 --> 01:06:09.559 with no answer. So I can't get a hold of them. 1286 01:06:09.760 --> 01:06:13.639 And then all right, hold on, Matt, Let's get Jefffick 1287 01:06:13.760 --> 01:06:16.599 on the phone, please, and then hold on all right, man, 1288 01:06:16.880 --> 01:06:20.039 just hang on. No sense of mulling this around any longer. 1289 01:06:20.239 --> 01:06:23.360 Let's just see what he can find. We can also 1290 01:06:23.360 --> 01:06:25.519 get Kevin if you want, but I think this would 1291 01:06:25.559 --> 01:06:29.239 be more up, more up, Jeff fixed Alli three oh 1292 01:06:29.280 --> 01:06:33.360 three seven one three eight two five five speaking of 1293 01:06:33.440 --> 01:06:39.239 cars and property or whatever. Compass Insurance Group Free insurance checkups. 1294 01:06:39.840 --> 01:06:42.960 Know that you're not under insured please, or that you're 1295 01:06:43.000 --> 01:06:45.960 not over insured, or that you're not paying too much. 1296 01:06:46.400 --> 01:06:49.719 A free checkup on us to God unbiased look three 1297 01:06:49.800 --> 01:06:53.079 oh three nine nine six nine thousand. The Insurance Healthcenter 1298 01:06:53.119 --> 01:07:00.440 dot com. Go with a sure thing Denver's Best Ruffer 1299 01:07:00.559 --> 01:07:03.480 excel Roofing dot com. You don't pay a cent until 1300 01:07:03.519 --> 01:07:09.960 you're content. Time for an insurance check up free, no obligation. 1301 01:07:10.000 --> 01:07:13.840 In comparison, call Compass Insurance paying too much your coverage 1302 01:07:13.840 --> 01:07:16.480 at dozens of insurance companies find out now three oh 1303 01:07:16.559 --> 01:07:18.920 three seven to seven to one help. You'll think you're 1304 01:07:18.960 --> 01:07:21.480 his only customer when you choose Frank durand the real 1305 01:07:21.559 --> 01:07:24.559 Estate Man dot com to list your home with Remax 1306 01:07:24.599 --> 01:07:27.679 Alliance three oh three nine two zero sixteen twenty two. 1307 01:07:31.920 --> 01:07:35.639 Hi Tom Martino here three O three seven one three 1308 01:07:35.679 --> 01:07:38.800 talk two three seven one three eight two five five. 1309 01:07:39.519 --> 01:07:42.400 Jeff Fick camer Transmission Swans talk to you real quick, Jeff. 1310 01:07:42.719 --> 01:07:45.519 So this guy has a truck and they're telling him 1311 01:07:45.840 --> 01:07:48.599 his stuff is on National backoder he has a twenty 1312 01:07:48.639 --> 01:07:53.760 twenty one GMC Sierra and they say that they they 1313 01:07:53.800 --> 01:07:56.519 say that the car went into limp mode for one 1314 01:07:56.519 --> 01:07:58.840 way reason or another, but it needs, uh, some kind 1315 01:07:58.880 --> 01:08:01.679 of module. What what is that actually called their valve 1316 01:08:01.719 --> 01:08:02.519 control body? 1317 01:08:02.960 --> 01:08:06.800 And they're on national back order? You know that? 1318 01:08:07.360 --> 01:08:09.320 Is it the six eight or ten speed? 1319 01:08:13.400 --> 01:08:15.920 Matt six six eight or ten speed? 1320 01:08:16.600 --> 01:08:17.640 It's the ten L eighty. 1321 01:08:18.880 --> 01:08:22.279 Yeah, there's ten speed possibly that that's I'm backward correct. 1322 01:08:22.960 --> 01:08:25.000 So those they've been falling like flies and so the 1323 01:08:25.079 --> 01:08:26.319 inventory has been washed up. 1324 01:08:29.880 --> 01:08:34.840 Okay, and uh and so are the transmissions? Now how 1325 01:08:34.840 --> 01:08:37.079 long does that if you wanted to order that, how 1326 01:08:37.159 --> 01:08:38.039 long would it take you? 1327 01:08:40.359 --> 01:08:42.079 Well, I would have to talk to dealer to find 1328 01:08:42.079 --> 01:08:43.960 out that. I don't know whether or not. You know, 1329 01:08:44.000 --> 01:08:46.920 they've got them all on the captive. When they're supposed 1330 01:08:46.920 --> 01:08:48.640 to have a release date. If they have a projected 1331 01:08:48.680 --> 01:09:00.319 release date, they can vary. Wow, yeah, you're literally So 1332 01:09:00.319 --> 01:09:00.720 so we. 1333 01:09:00.640 --> 01:09:03.079 Have this age old problem we come up against. What 1334 01:09:03.199 --> 01:09:04.119 do we do about it? 1335 01:09:04.600 --> 01:09:07.239 When you have something that can't be fixed and they 1336 01:09:07.239 --> 01:09:08.840 can't tell him when he's going to have use of 1337 01:09:08.840 --> 01:09:09.319 his truck? 1338 01:09:09.840 --> 01:09:12.520 What is the what's the remedy. 1339 01:09:13.520 --> 01:09:16.000 You know, listen, the reason I don't know the remedy 1340 01:09:16.039 --> 01:09:18.479 is because I don't think this has really been an 1341 01:09:18.520 --> 01:09:22.439 issue up till COVID. I don't know why COVID changed things, 1342 01:09:22.439 --> 01:09:22.920 but it did. 1343 01:09:24.119 --> 01:09:27.079 It did just a hard time fine and not only employees, 1344 01:09:27.119 --> 01:09:30.279 but qualified employees. And then you've got trucking issues. And 1345 01:09:30.359 --> 01:09:32.239 I think a lot of these companies also found that 1346 01:09:32.319 --> 01:09:34.960 they don't necessarily have to hold inventory in stock people 1347 01:09:34.960 --> 01:09:36.800 who are going to buy anyway, so they a low 1348 01:09:36.840 --> 01:09:37.600 way the tax burk. 1349 01:09:39.920 --> 01:09:42.840 We have to find out from an attorney what do 1350 01:09:42.880 --> 01:09:46.600 you do when they can't find the part? Should we 1351 01:09:46.600 --> 01:09:51.439 call that one attorney on Lemon issues and ask hold 1352 01:09:51.479 --> 01:09:53.680 on Matt, Maybe we'll get an expert opinion on here. 1353 01:09:54.359 --> 01:09:56.720 I'm Tom Martinez three all three seven to one three 1354 01:09:56.760 --> 01:09:59.520 talk seven one three eight two five five. We have 1355 01:09:59.560 --> 01:10:02.000 more coming up on the Troubleshooter Show. And you can 1356 01:10:02.039 --> 01:10:04.960 also call three oh three Martino three O three six 1357 01:10:05.039 --> 01:10:12.119 two seven eight four sixty six. Go with a sure 1358 01:10:12.239 --> 01:10:15.680 thing Denver's Best Roofer excel roofing dot com. You don't 1359 01:10:15.680 --> 01:10:21.279 pay a cent until you're content. Please time for an 1360 01:10:21.279 --> 01:10:24.920 insurance check up free no obligation. In comparison, call Compass 1361 01:10:24.960 --> 01:10:28.239 Insurance paying too much your coverage at dozens of insurance 1362 01:10:28.239 --> 01:10:30.760 companies find out now three oh three seven seven to 1363 01:10:30.840 --> 01:10:33.600 one help. You'll think you're his only customer when you 1364 01:10:33.680 --> 01:10:36.119 choose Frank durand the real estate man dot com to 1365 01:10:36.199 --> 01:10:39.439 list your home with Remax Alliance three oh three nine 1366 01:10:39.439 --> 01:10:47.399 two zero sixteen twenty two. 1367 01:10:46.359 --> 01:10:46.560 Rip. 1368 01:10:48.680 --> 01:10:51.680 You need advice so you don't have. 1369 01:10:53.920 --> 01:10:58.880 Come run ins as we can. No shoot's gonna help 1370 01:10:59.159 --> 01:11:00.520 come thing. 1371 01:11:01.079 --> 01:11:03.239 This is the Troubleshooter Show. 1372 01:11:03.880 --> 01:11:10.840 No Tom Martine, Tom Martino here three oh three seven 1373 01:11:10.920 --> 01:11:13.760 one three talk three oh three seven one three eight 1374 01:11:13.840 --> 01:11:16.760 two five five. No luck getting Brad O'Brien for that 1375 01:11:16.800 --> 01:11:21.399 one condo problem that's just terrible. Or Matt Stamford at 1376 01:11:21.760 --> 01:11:27.079 Paragon with public Oh oh, I'm sorry, Mark, you must 1377 01:11:27.119 --> 01:11:28.159 have done that when I was taking that. 1378 01:11:28.239 --> 01:11:28.880 Okay, that's right. 1379 01:11:29.039 --> 01:11:31.600 So so what did he say. 1380 01:11:31.399 --> 01:11:32.479 About what she can do? 1381 01:11:32.640 --> 01:11:34.680 She needs to hire an attorney at this point, it's 1382 01:11:34.680 --> 01:11:36.880 been two and a half years. And the other problem 1383 01:11:37.159 --> 01:11:39.960 that Dmitri was, you know, telling us about, is you know, 1384 01:11:40.000 --> 01:11:43.520 there's mold in everything there now, but she hasn't mitigated 1385 01:11:43.560 --> 01:11:45.840 any of her damages for two and a half years. 1386 01:11:46.000 --> 01:11:49.159 There's no way her insurance company's going to pay for 1387 01:11:49.239 --> 01:11:54.119 that stuff. Oh man, well, I think that she's got 1388 01:11:54.119 --> 01:11:55.720 to hire an Attorney's the bottom line. 1389 01:11:57.359 --> 01:11:59.800 Yeah, And the way we left it is Brad agreed 1390 01:11:59.840 --> 01:12:02.600 to have an initial consultation with her to kind of 1391 01:12:02.640 --> 01:12:04.680 take a look at her case on paper and there's 1392 01:12:04.720 --> 01:12:08.159 anything he can do to help. And we also discussed 1393 01:12:08.199 --> 01:12:11.760 having or asking inviting Matt from Paragon Services to go 1394 01:12:11.840 --> 01:12:14.199 over there to see if he can be an assistant. 1395 01:12:14.199 --> 01:12:15.920 And that's one thing I want to. 1396 01:12:15.920 --> 01:12:18.600 Do Farmer's insurance so at least pay for her personal 1397 01:12:18.640 --> 01:12:21.159 property which they haven't paid for. And maybe he can 1398 01:12:21.199 --> 01:12:23.479 even figure out a way to finagle some settlement for 1399 01:12:23.520 --> 01:12:26.000 the mold issue that's going on over there. But we'll 1400 01:12:26.039 --> 01:12:28.000 see what Brad says after he meets with Kolea. 1401 01:12:29.359 --> 01:12:32.760 All right, three oh three seven one three eight two 1402 01:12:32.840 --> 01:12:36.279 five five. Now Rain isn't a meeting the attorney. We'll 1403 01:12:36.279 --> 01:12:38.359 try to get to her after that. I want to 1404 01:12:38.359 --> 01:12:40.439 take Kevin's comment real quick. Then I'll go back to 1405 01:12:40.479 --> 01:12:43.079 this age old problem. What do you do when you 1406 01:12:43.159 --> 01:12:46.640 have a truck a car and it's just out of 1407 01:12:46.680 --> 01:12:53.399 service and they cannot they just cannot get the part. Kevin, 1408 01:12:54.279 --> 01:12:56.920 you want to give a shout out, Kevin, go ahead, sir. 1409 01:12:57.880 --> 01:13:01.279 Hey Tom. About eight months ago I had a new 1410 01:13:01.359 --> 01:13:07.520 driveway poured and the contractor didn't protect the first poor 1411 01:13:07.560 --> 01:13:10.680 the first half of the driveway, and they got severely 1412 01:13:10.800 --> 01:13:13.640 rained on. And after a year or so, we had 1413 01:13:13.640 --> 01:13:17.319 a lot of spawling and cracking that was occurring that 1414 01:13:17.399 --> 01:13:20.560 shouldn't have been occurring. And so I had talked with 1415 01:13:20.800 --> 01:13:24.640 I think you and John Fuller in August of twenty 1416 01:13:24.720 --> 01:13:29.359 four and you had suggested I take him a small 1417 01:13:29.399 --> 01:13:33.720 claims court. I talked with Bob at Lam. He gave 1418 01:13:33.760 --> 01:13:39.039 me a great professional statements in terms of what likely 1419 01:13:39.119 --> 01:13:43.399 caused the concrete spalling to occur and what should have 1420 01:13:43.520 --> 01:13:44.800 what the contractor should. 1421 01:13:44.520 --> 01:13:46.199 Have done but didn't do. 1422 01:13:46.880 --> 01:13:49.880 And I used that all in a presentation at small 1423 01:13:49.920 --> 01:13:53.439 claims court and the judge agreed with everything, and he 1424 01:13:53.520 --> 01:13:57.399 paid particular attention to the statement that Bob at Lam 1425 01:13:57.439 --> 01:13:58.079 had provided. 1426 01:13:58.479 --> 01:13:59.960 And I walked away with. 1427 01:13:59.840 --> 01:14:01.840 The full amount in small claims court. 1428 01:14:02.319 --> 01:14:03.880 And did he pay? 1429 01:14:05.079 --> 01:14:06.319 He did? He did? 1430 01:14:05.880 --> 01:14:10.840 He The contractor paid right away basically, and so that 1431 01:14:11.000 --> 01:14:15.560 was a wow do in large part to Bob's professional 1432 01:14:16.079 --> 01:14:19.560 expert opinion that I was able to make use of 1433 01:14:19.760 --> 01:14:21.760 during the small claims proceedings. 1434 01:14:23.079 --> 01:14:24.600 God, that's good to hear man. 1435 01:14:25.439 --> 01:14:29.880 That was a seventy five dollars plus fees a reward award. 1436 01:14:30.000 --> 01:14:32.000 I have, I have the notes here. Now hold on, 1437 01:14:34.279 --> 01:14:36.800 And that was did you call in August of twenty 1438 01:14:36.840 --> 01:14:37.399 twenty four? 1439 01:14:38.439 --> 01:14:38.720 Yes? 1440 01:14:40.359 --> 01:14:40.680 Yeah? 1441 01:14:40.760 --> 01:14:46.880 And what does what did Elite have to do? Were 1442 01:14:46.880 --> 01:14:49.159 they on as an expert? No, we told you to 1443 01:14:49.159 --> 01:14:52.039 call Elite, but then you ended up you ended up 1444 01:14:52.039 --> 01:14:53.159 getting Bob on right. 1445 01:14:54.079 --> 01:14:58.359 Yeah, Actually it's a little odd. Elite Concrete is the 1446 01:14:58.439 --> 01:15:01.520 name of the contry tractor that did the work. 1447 01:15:01.640 --> 01:15:05.760 Oh, I'm soon. I'm sorry. It wasn't our Elite people. 1448 01:15:05.840 --> 01:15:07.800 Got it, got it, got it? Okay, I'm sorry I 1449 01:15:07.840 --> 01:15:10.640 made a mistake. Okay, good phew, because we never had 1450 01:15:10.680 --> 01:15:14.199 complaints about that guy either. Okay. So so it was 1451 01:15:14.239 --> 01:15:18.199 Bob at We love Bob at l e M. He 1452 01:15:19.000 --> 01:15:19.760 provided the. 1453 01:15:22.119 --> 01:15:26.800 Go ahead, Yeah, he he. We we talked quite a bit. 1454 01:15:27.199 --> 01:15:30.079 I'm never actually met in person yet. I want to 1455 01:15:30.079 --> 01:15:32.039 bring him on for some work. We got some other 1456 01:15:32.079 --> 01:15:32.920 work around the house. 1457 01:15:33.000 --> 01:15:35.520 But so when you got the refund, what are you 1458 01:15:35.560 --> 01:15:36.680 doing about the spalling. 1459 01:15:37.960 --> 01:15:41.199 So have another another company that's come in and is 1460 01:15:41.279 --> 01:15:46.039 doing a different approach to essentially grinding down that existing surface, 1461 01:15:46.479 --> 01:15:49.039 putting a new new material overlay on it, and then 1462 01:15:49.119 --> 01:15:53.319 going to put down some good some sort of epoxy 1463 01:15:53.399 --> 01:15:56.960 type system with some grit into it to events slipping 1464 01:15:56.960 --> 01:15:59.279 and stuff like that. And so far that's that's looking 1465 01:15:59.319 --> 01:16:00.720 pretty good, that that repair. 1466 01:16:02.760 --> 01:16:09.920 I'm just surprised that that contractor paid. That's good man. 1467 01:16:10.359 --> 01:16:14.039 I despite the troubles we had, I would say that 1468 01:16:14.159 --> 01:16:17.560 he was. He was honorable in his approach to get 1469 01:16:17.560 --> 01:16:19.880 the problems sakes as far as repay, as far as 1470 01:16:19.920 --> 01:16:23.079 paying the fine or the the the the the small 1471 01:16:23.159 --> 01:16:26.520 claims court fine. So he was he was actually kind 1472 01:16:26.520 --> 01:16:28.520 of worried about not getting that taken care of. He 1473 01:16:28.600 --> 01:16:32.680 got taken care of right away, and so from that standpoint, 1474 01:16:32.800 --> 01:16:33.119 he was. 1475 01:16:33.159 --> 01:16:33.720 He was good. 1476 01:16:34.119 --> 01:16:36.960 He was a little surprised, I think during the court itself, 1477 01:16:37.000 --> 01:16:40.000 because I really I got the impression that he was. 1478 01:16:40.159 --> 01:16:42.279 I had a he had a contract, and he had 1479 01:16:42.279 --> 01:16:44.439 a warranty that went for a year. I think he 1480 01:16:44.600 --> 01:16:47.039 thought he was in the in the clear because it 1481 01:16:47.079 --> 01:16:50.359 was after his warranty had expired. And I told the 1482 01:16:50.479 --> 01:16:53.920 judge that I had spoken with Elite prior to the 1483 01:16:53.960 --> 01:16:57.199 expiration of the warranty, and still he maintained that the 1484 01:16:57.439 --> 01:17:01.399 spawling was just normal wear and tear, and the judge 1485 01:17:01.399 --> 01:17:05.800 obviously did not agree with that given the lack of 1486 01:17:05.840 --> 01:17:09.319 protection during the rainstorm on newly poured concrete. 1487 01:17:10.600 --> 01:17:12.479 Thank you, we appreciate it. 1488 01:17:12.479 --> 01:17:14.960 Three three, seven to one, three talks seven one three 1489 01:17:15.000 --> 01:17:17.680 eight two, five to five. So we come up against 1490 01:17:17.720 --> 01:17:22.359 this problem quite a bit, mark and the old ways 1491 01:17:22.359 --> 01:17:24.800 aren't going to work. We used to say they have 1492 01:17:24.840 --> 01:17:29.520 an opportunity to fix it, and but we've had this 1493 01:17:29.640 --> 01:17:32.800 more than once. Now Matt's the latest one to call 1494 01:17:32.840 --> 01:17:33.960 the show with the issue. 1495 01:17:34.800 --> 01:17:38.159 A part is needed on his vehicle. 1496 01:17:38.680 --> 01:17:42.119 It's useless without it, and he is doing nothing but 1497 01:17:42.199 --> 01:17:43.880 waiting for a part. 1498 01:17:44.439 --> 01:17:46.079 What do you do now, Matt? 1499 01:17:46.520 --> 01:17:49.199 Before we get too involved in this, let's ask the 1500 01:17:49.239 --> 01:17:55.239 obvious question. Did the dealer provide you or someone provide 1501 01:17:55.279 --> 01:17:59.920 you any replacement vehicle for temporary at all? 1502 01:18:01.800 --> 01:18:05.840 No, not the dealership that I bought it from. Now, 1503 01:18:05.920 --> 01:18:11.359 the GM dealer said they could possibly make the arrangement 1504 01:18:11.840 --> 01:18:17.720 for a loaner vehicle through enterprise if the vehicle is 1505 01:18:17.720 --> 01:18:20.680 in my name and it hasn't even done any of 1506 01:18:20.680 --> 01:18:23.159 that paperwork yet as far as being in my name, 1507 01:18:23.319 --> 01:18:24.720 like there's it's not ten tens. 1508 01:18:25.199 --> 01:18:29.000 But if it's in your name, if it's in your name, 1509 01:18:29.199 --> 01:18:31.560 you mean titled and all that which takes thirty or 1510 01:18:31.560 --> 01:18:35.039 sixty days or forty five to sixty days, then you 1511 01:18:35.079 --> 01:18:37.079 could possibly get a replacement vehicle. 1512 01:18:37.960 --> 01:18:42.079 Yes, a loaner from enterprise for like Chevy Malibu or 1513 01:18:42.079 --> 01:18:42.680 something like that. 1514 01:18:43.800 --> 01:18:44.680 Why would they do that? 1515 01:18:46.760 --> 01:18:47.680 Why would they get me a loan? 1516 01:18:47.720 --> 01:18:50.720 Why would that dealer do that? Yeah, they probably they're 1517 01:18:50.760 --> 01:18:52.520 not even the one that sold it. They probably get 1518 01:18:52.520 --> 01:18:55.439 it paid for because it's under warranty by the manufacturer. 1519 01:18:56.000 --> 01:18:56.439 Correct. 1520 01:18:57.359 --> 01:19:00.960 Okay, all right, well get that done pretty quickly, man, 1521 01:19:02.119 --> 01:19:04.960 get that done pretty quickly. Hey, Matt, this is Deputy D. 1522 01:19:05.079 --> 01:19:05.960 I got a question for you. 1523 01:19:06.000 --> 01:19:08.039 Did you did you get a chance to ask the 1524 01:19:08.319 --> 01:19:08.960 stealer to. 1525 01:19:09.640 --> 01:19:14.560 Bill excuse me say that again, sorry, the. 1526 01:19:14.880 --> 01:19:16.359 Dealer where you bought this truck? 1527 01:19:16.520 --> 01:19:18.920 Did you did you ask him if they want to 1528 01:19:18.960 --> 01:19:20.880 just undo the deal, give you back your money and 1529 01:19:20.920 --> 01:19:22.720 then you'll find something else. 1530 01:19:23.560 --> 01:19:26.119 Well, that's the challenge is I can't get a hold 1531 01:19:26.119 --> 01:19:27.560 of them. 1532 01:19:27.640 --> 01:19:29.119 So, I, what do you mean you can't get a 1533 01:19:29.159 --> 01:19:29.720 hold What do you mean? 1534 01:19:29.960 --> 01:19:32.920 What do you mean? So they got a whole dealership over. 1535 01:19:32.840 --> 01:19:34.279 There, What do you mean you w what do you 1536 01:19:34.319 --> 01:19:35.640 mean you can't get a hold of him? 1537 01:19:35.960 --> 01:19:38.560 Well, well, well he said he'd call me back on Friday, 1538 01:19:38.600 --> 01:19:41.079 and he didn't. I followed up with him on Saturday 1539 01:19:41.680 --> 01:19:43.760 and left the voicemail, and then I followed up with 1540 01:19:43.880 --> 01:19:44.920 him to what. 1541 01:19:44.840 --> 01:19:46.880 Do you want from him? We can assign a deputy 1542 01:19:46.920 --> 01:19:48.239 to it. But what are you asking for? 1543 01:19:48.399 --> 01:19:48.920 Refund? 1544 01:19:49.039 --> 01:19:49.239 What? 1545 01:19:50.960 --> 01:19:54.560 Yeah, they're not going to be able to make the part. 1546 01:19:55.239 --> 01:20:00.720 Yeah, of course, I you know, in purchase a vehicle, 1547 01:20:00.760 --> 01:20:02.560 I kind of wanted to be reassured that it was 1548 01:20:02.800 --> 01:20:05.720 a quality vehicle. And if they replace. 1549 01:20:05.479 --> 01:20:08.520 Them, well there's no reassurance. Let's talk about now, man, 1550 01:20:08.720 --> 01:20:09.840 let's just talk about now. 1551 01:20:09.840 --> 01:20:10.600 What do you want. 1552 01:20:12.640 --> 01:20:15.680 Some communication? I guess, but I you know, I liked 1553 01:20:15.760 --> 01:20:18.319 the truck, I really did, and but I don't want 1554 01:20:18.319 --> 01:20:20.079 to buy a truck that's going to be broken. And 1555 01:20:20.479 --> 01:20:25.159 my research says that all twenty to twenty two GMCs 1556 01:20:25.439 --> 01:20:28.640 that have that ten speed in it are bad, And 1557 01:20:28.720 --> 01:20:30.000 so that's kind of what how about? 1558 01:20:30.119 --> 01:20:31.960 How about you go over there. I'm going to ask 1559 01:20:32.000 --> 01:20:35.279 you again, bro, because you can only answer this, what 1560 01:20:35.359 --> 01:20:36.239 do you want. 1561 01:20:37.600 --> 01:20:38.479 To undo the deal? 1562 01:20:39.079 --> 01:20:39.159 What? 1563 01:20:40.600 --> 01:20:43.920 Okay, but you don't necessarily want another one. I get it, 1564 01:20:44.680 --> 01:20:45.960 I want to under the deal. 1565 01:20:46.680 --> 01:20:49.600 Yeah, And we go over there. 1566 01:20:50.760 --> 01:20:53.199 And ask them, Yeah, come mat how about how about 1567 01:20:53.239 --> 01:20:56.479 you go over there this afternoon and uh and ask 1568 01:20:56.560 --> 01:20:59.359 for the general manager and tell them, tell them what 1569 01:20:59.399 --> 01:21:01.520 the issue is. The truck broke down the moment you 1570 01:21:01.600 --> 01:21:04.239 drove away with it, parts aren't available, and you'd like 1571 01:21:04.279 --> 01:21:07.359 to undo the deal and tell me especially it hasn't 1572 01:21:07.399 --> 01:21:08.159 been titled. 1573 01:21:07.920 --> 01:21:11.199 Yet, and yeah, that's what I'm gonna. 1574 01:21:11.000 --> 01:21:13.279 Do, and then give us a call back and yeah, 1575 01:21:13.319 --> 01:21:14.800 and then give us a call back and let us 1576 01:21:14.840 --> 01:21:15.119 know what. 1577 01:21:15.159 --> 01:21:17.079 Did you say? The name of the selling dealer. 1578 01:21:16.920 --> 01:21:18.840 Is clear Shift. 1579 01:21:20.600 --> 01:21:22.279 Yeah, head on over to clear Shift. 1580 01:21:22.840 --> 01:21:25.479 Yeah. And they've been pretty great, I say, I believe 1581 01:21:25.520 --> 01:21:26.600 he's going to work with me here. 1582 01:21:26.640 --> 01:21:29.399 Well, no, they haven't been because they're not returning your calls. 1583 01:21:30.239 --> 01:21:32.640 So so just I think it's an easy I think 1584 01:21:32.640 --> 01:21:35.439 it's an easy question to answer. Go over there and say, look, 1585 01:21:35.479 --> 01:21:37.720 here's the deal, here's the keys. Can I have my 1586 01:21:37.800 --> 01:21:42.520 check back and let us know what he says's good, 1587 01:21:42.680 --> 01:21:43.239 I'll do that. 1588 01:21:45.159 --> 01:21:48.600 I mean I would if I were you, But Tom, 1589 01:21:48.640 --> 01:21:51.680 I can't lose by going over there. 1590 01:21:52.680 --> 01:21:57.119 Did you see they arrested another dude for setting a fire, 1591 01:21:57.159 --> 01:22:00.960 another arsonist in California. This comes just days after an 1592 01:22:01.000 --> 01:22:05.640 illegal immigrant was detained for allegedly setting a fire in Calabasas. 1593 01:22:05.720 --> 01:22:08.520 I think I'm pronouncing that right near Beverly Hills. Yeah, yeah, 1594 01:22:08.560 --> 01:22:11.319 that's right. So another one. 1595 01:22:12.479 --> 01:22:14.880 Hey, isn't that where they have the frog jumping Marke petition? 1596 01:22:15.159 --> 01:22:18.680 There's like homeless and illegals running around lighting fires according 1597 01:22:18.680 --> 01:22:19.520 to these stories. 1598 01:22:21.640 --> 01:22:23.720 But what what is their game? What's the reason? 1599 01:22:23.800 --> 01:22:25.840 Who the hell knows? They're crazy? I mean, what else 1600 01:22:25.880 --> 01:22:28.319 would it be. They're they're mentally messed. 1601 01:22:28.119 --> 01:22:34.039 Up to what are we going to do with my maniacs? 1602 01:22:34.199 --> 01:22:36.159 Set fires just to set fires? 1603 01:22:36.600 --> 01:22:38.399 He's going to go talk to the dealer, see what 1604 01:22:38.439 --> 01:22:40.159 they say, and if they're not going to do anything 1605 01:22:40.199 --> 01:22:43.000 for him to me, he's going to Doc or someone 1606 01:22:43.039 --> 01:22:43.800 will get involved. 1607 01:22:45.000 --> 01:22:47.159 Man, Man, can you give us a call back tomorrow 1608 01:22:47.159 --> 01:22:49.680 and let us know, let Doc know and all of 1609 01:22:49.720 --> 01:22:52.159 us know what the dealer says about undoing this deal? 1610 01:22:52.439 --> 01:22:55.680 Yeah, yea yeah, call us back three oh three, seven 1611 01:22:55.680 --> 01:23:00.000 to one to three tough, Okay, thank you. 1612 01:23:00.079 --> 01:23:03.039 Physical We're gonna we're gonna get to the bottom of that, folks. 1613 01:23:03.079 --> 01:23:06.560 That's what we want to do. We want to solve problems. Francisco. 1614 01:23:06.640 --> 01:23:08.359 You hang on, will come right back to you, okay, 1615 01:23:08.359 --> 01:23:13.159 bro Renew Home Innovations dot com. Now they have beautiful 1616 01:23:13.319 --> 01:23:17.680 porcelain walls. I mean, these showers are beautiful, and they're 1617 01:23:17.680 --> 01:23:19.960 at a great value, and they can be done in 1618 01:23:20.000 --> 01:23:23.760 two or three days and you can pay over seventy 1619 01:23:23.800 --> 01:23:27.439 two months or no interest. In today's world, that's incredible. 1620 01:23:27.920 --> 01:23:31.520 Renew Home Innovations dot Com three oh three nine zero 1621 01:23:31.640 --> 01:23:41.800 four two thousand. Go with a sure thing Denver's best 1622 01:23:41.880 --> 01:23:44.760 roofer Excel Roofing dot com. You don't pay a cent 1623 01:23:44.960 --> 01:23:51.000 until you're content. Time for an insurance check up free, 1624 01:23:51.079 --> 01:23:54.840 no obligation. In comparison, call Compass Insurance paying too much 1625 01:23:54.960 --> 01:23:57.880 your coverage at dozens of insurance companies find out now 1626 01:23:57.960 --> 01:24:00.479 three all three seven seven to one help. You'll think 1627 01:24:00.520 --> 01:24:03.079 you're his only customer when you choose Frank durand the 1628 01:24:03.119 --> 01:24:05.760 real estate Man dot com to list your home with 1629 01:24:05.880 --> 01:24:12.600 Remax Alliance three oh three nine two zero sixteen twenty two. 1630 01:24:18.560 --> 01:24:22.039 Hi Tom Martino here three oh three seven one three 1631 01:24:22.119 --> 01:24:25.399 talk seven one three eight two five five. Welcome to 1632 01:24:25.439 --> 01:24:29.359 the show. Let's continue, Francisco. You have a question about 1633 01:24:29.359 --> 01:24:29.800 a DUI. 1634 01:24:29.920 --> 01:24:30.399 What's going on? 1635 01:24:30.439 --> 01:24:31.079 Francisco? 1636 01:24:33.399 --> 01:24:37.399 Hello, Tom, hey man, what's going on? 1637 01:24:37.840 --> 01:24:40.119 Can I say something? Can I say something? 1638 01:24:40.279 --> 01:24:44.239 You absolutely can? Yes, sir, Yes, sir, okay. 1639 01:24:44.640 --> 01:24:48.119 I just want to say that I liked Mark, but 1640 01:24:48.319 --> 01:24:51.039 sometimes he's too intense for me. That's all I want 1641 01:24:51.039 --> 01:24:51.520 to say. 1642 01:24:53.359 --> 01:24:57.600 You know what, Mark is sometimes too intense, But Mark 1643 01:24:57.680 --> 01:25:01.239 is sometimes too intense for me, but they're never a moment. 1644 01:25:01.680 --> 01:25:08.479 I regretted having that intensity anyway. I don't know how 1645 01:25:08.520 --> 01:25:10.640 to other I don't know how otherwise to put that. 1646 01:25:11.000 --> 01:25:13.640 I think that came across right, But that's way. 1647 01:25:13.680 --> 01:25:15.840 I want to know. What was too intense today? Though? 1648 01:25:15.960 --> 01:25:20.680 Well it's Francisco. What was too and Mark? Mark? 1649 01:25:20.760 --> 01:25:23.600 I didn't use I didn't use the word too intense, 1650 01:25:23.800 --> 01:25:24.640 high intensity. 1651 01:25:24.640 --> 01:25:27.000 I'm meant I'm talking about I'm talking to Francisco. 1652 01:25:27.079 --> 01:25:27.279 Though. 1653 01:25:29.199 --> 01:25:30.840 Yeah, it's fair to ask about. 1654 01:25:32.039 --> 01:25:34.640 But listen, man, you know what, Here's what I've here's 1655 01:25:34.680 --> 01:25:37.279 what I've come to grips with and I'll let Francisco finish. 1656 01:25:37.600 --> 01:25:39.800 I've really come to grips with this, no matter what 1657 01:25:39.880 --> 01:25:41.760 I've done in life, and I swear to God, I'm 1658 01:25:41.800 --> 01:25:46.399 not trying to be some philosopher. I used to try 1659 01:25:46.600 --> 01:25:49.000 to really be all things to all people and please 1660 01:25:49.079 --> 01:25:52.279 people in a way that pleased people. 1661 01:25:52.279 --> 01:25:52.960 But you can't. 1662 01:25:53.159 --> 01:25:55.720 So what I try to do is please myself and 1663 01:25:55.760 --> 01:25:59.399 then help others. And then as long as the ultimate 1664 01:25:59.439 --> 01:26:02.560 goal is help helping others, if I stumble along the way, 1665 01:26:02.880 --> 01:26:05.239 as long as people know that I have my eye 1666 01:26:05.239 --> 01:26:08.439 on the prize of helping people, I think that all's forgiven. 1667 01:26:08.479 --> 01:26:09.479 In the long run. 1668 01:26:09.680 --> 01:26:11.119 I get heated, I get. 1669 01:26:10.920 --> 01:26:13.720 Intense, I get insulting sometimes and I don't mean to. 1670 01:26:14.119 --> 01:26:18.119 But in any case, Francisco, certainly I. 1671 01:26:18.039 --> 01:26:19.800 Still I still certainly know what. 1672 01:26:19.760 --> 01:26:24.600 He's referring to today, though certainly I'm going to say that, Francisco, 1673 01:26:24.760 --> 01:26:29.479 certainly you must have like some examples. 1674 01:26:29.479 --> 01:26:32.600 Maybe is it the wildfire, the people getting arrested, the 1675 01:26:32.680 --> 01:26:35.520 homeless bums running around lighting fires? 1676 01:26:35.560 --> 01:26:40.000 Did that get to you? 1677 01:26:40.039 --> 01:26:44.359 No, it is not just today, Mark, it's other times 1678 01:26:44.399 --> 01:26:44.840 as well. 1679 01:26:45.399 --> 01:26:51.680 It's okay, No, it is okay, And Francisco, you're valid 1680 01:26:51.760 --> 01:26:53.560 I mean, you can have whatever opinion you want. 1681 01:26:54.199 --> 01:26:56.319 He was just probe trying to figure out what he's 1682 01:26:56.359 --> 01:26:59.760 even referring to, Like, am I being too intense right now? 1683 01:27:01.319 --> 01:27:01.560 Yes? 1684 01:27:02.000 --> 01:27:04.840 Its sense, Markets, let me say something. 1685 01:27:05.159 --> 01:27:07.520 When you elevate your voice, that's not the issue. 1686 01:27:07.640 --> 01:27:10.000 What is it? That's what I'm asking. What is it? 1687 01:27:10.479 --> 01:27:12.560 Well, you know what, maybe he can't put his finger 1688 01:27:12.600 --> 01:27:14.520 on it right now, Let me about that something. 1689 01:27:14.920 --> 01:27:20.560 Market repeat yourself too much about the same issues, Francis. 1690 01:27:21.479 --> 01:27:22.840 Let the doc. He's a doc. 1691 01:27:22.920 --> 01:27:26.239 Man, I get it now that I understand. Stop Mark 1692 01:27:26.399 --> 01:27:28.840 and stop serious, doc, but. 1693 01:27:28.880 --> 01:27:36.640 Stop marginalizing people who have disagreements or thinking where he sits? Okay, 1694 01:27:36.760 --> 01:27:39.720 what were you going to say? By the way, doc, quickly, please, 1695 01:27:39.840 --> 01:27:41.079 let's let let's talk to him. 1696 01:27:41.159 --> 01:27:46.279 Market's intense and angry when people rip off helpless other people. 1697 01:27:46.479 --> 01:27:47.840 He's not talking about that. 1698 01:27:47.800 --> 01:27:48.680 That's it is. 1699 01:27:48.720 --> 01:27:49.560 That's he's not. 1700 01:27:49.439 --> 01:27:50.079 Talking about that. 1701 01:27:50.640 --> 01:27:51.880 No he's not, No, he's not. 1702 01:27:52.119 --> 01:27:52.600 No, he's not. 1703 01:27:55.079 --> 01:27:57.720 Hey, Francisco, how about you tell us how we can 1704 01:27:57.760 --> 01:28:00.520 be of assistance with your GUI. You and we're going 1705 01:28:00.600 --> 01:28:02.439 to make sure that Mark is not the one helping 1706 01:28:02.479 --> 01:28:03.000 you out on it. 1707 01:28:03.960 --> 01:28:06.960 We're just kidding. Go ahead, Francisco, what's going on? What's 1708 01:28:07.000 --> 01:28:07.319 going on? 1709 01:28:07.399 --> 01:28:09.319 Man? 1710 01:28:09.439 --> 01:28:09.840 Anyway? 1711 01:28:10.039 --> 01:28:14.359 So my son got a dui last Saturday and tour Collins. 1712 01:28:15.199 --> 01:28:18.159 So my question is is it better to use a 1713 01:28:18.239 --> 01:28:19.960 lawyer all the time when you. 1714 01:28:19.880 --> 01:28:24.399 Go through this always you have, always, always, always, Francoisco 1715 01:28:24.520 --> 01:28:27.199 seriously called Joe Lazara. You'll give you a flat rate 1716 01:28:27.279 --> 01:28:30.079 price for your son, or have your son called. But 1717 01:28:30.479 --> 01:28:34.600 you'd be crazier. He'd be crazy not to have an attorney. Period. 1718 01:28:35.680 --> 01:28:40.119 Yeah, it's two. It's really too serious. Well, I'll tell 1719 01:28:40.159 --> 01:28:42.840 you a couple of reasons. First of all, there are 1720 01:28:43.399 --> 01:28:46.279 two things going on. One is a criminal offense and 1721 01:28:46.319 --> 01:28:50.079 one is a DMV offense the motor vehicle. Both of 1722 01:28:50.119 --> 01:28:53.079 them have to be handled separately, and both of them 1723 01:28:53.119 --> 01:28:56.439 can have different outcomes, and both of them have different 1724 01:28:56.920 --> 01:29:00.199 deadlines for filing different responses. 1725 01:29:00.079 --> 01:29:02.520 And you, if you don't know what you're doing. 1726 01:29:03.279 --> 01:29:07.479 The prosecutor's job is to dispose of these as quickly 1727 01:29:07.520 --> 01:29:13.479 as possible with advantage to the state. It's just the system. 1728 01:29:14.600 --> 01:29:16.479 Was it his first one, Francisco? 1729 01:29:19.119 --> 01:29:21.199 Oh yeah, he never had a ticket or anything. 1730 01:29:22.560 --> 01:29:25.399 Okay, Now, how intense was that? How intense? 1731 01:29:25.840 --> 01:29:33.199 How intense was the intoxification intoxication. I mean he refused 1732 01:29:33.199 --> 01:29:36.000 the breathalyzer, and he took him to the. 1733 01:29:38.800 --> 01:29:41.560 Well and they took him. 1734 01:29:41.399 --> 01:29:43.800 To do a blood test. 1735 01:29:43.880 --> 01:29:48.279 Okay, okay, he did not refuse the blood test, then good. 1736 01:29:48.319 --> 01:29:50.760 There's actually some good news to that, the fact they 1737 01:29:50.840 --> 01:29:52.159 forced him on that blood test. 1738 01:29:52.159 --> 01:29:53.600 And I'll tell you what the good news is. 1739 01:29:53.880 --> 01:29:56.000 If they didn't do the blood or if they didn't 1740 01:29:56.000 --> 01:29:59.039 do the breath he would have lost his license. 1741 01:29:58.640 --> 01:30:03.680 For one year. First the fans period, Yeah, so what 1742 01:30:03.720 --> 01:30:04.920 did the blood test show? 1743 01:30:07.359 --> 01:30:09.000 So it was going what did. 1744 01:30:11.000 --> 01:30:11.760 As opposed? 1745 01:30:11.880 --> 01:30:14.600 I forget what, but it is. I don't know the 1746 01:30:14.680 --> 01:30:18.439 numbers either. Is Joe Lazara available right now? 1747 01:30:19.520 --> 01:30:20.199 He is nice? 1748 01:30:20.239 --> 01:30:24.399 Is he available right now? We already tried him. Okay, 1749 01:30:24.640 --> 01:30:26.960 so here's what you do. You call him? 1750 01:30:27.640 --> 01:30:31.199 That's working poor Collins pretty much. 1751 01:30:31.239 --> 01:30:34.720 And I think he does. I know, or I will 1752 01:30:34.720 --> 01:30:39.079 say this one thing Joe will do. Listen carefully. He'll 1753 01:30:39.119 --> 01:30:42.720 give you some free advice up front, no charge. He 1754 01:30:42.800 --> 01:30:45.880 will listen to the case. And if he takes it, 1755 01:30:45.880 --> 01:30:46.960 it's a flat rate. 1756 01:30:47.279 --> 01:30:49.880 Okay, you know it says here, listen to this time. 1757 01:30:49.920 --> 01:30:51.800 I didn't know this. It says a blood alcohol. Let 1758 01:30:51.840 --> 01:30:52.159 me give the. 1759 01:30:52.199 --> 01:30:54.520 Number out first, Mark, Mark, let me just give out 1760 01:30:54.560 --> 01:30:59.199 the number first. Three oh three four to nine six 1761 01:30:59.319 --> 01:31:03.840 two zero zero four to nine sixty two hundred Go ahead, Mark. 1762 01:31:04.680 --> 01:31:07.880 I'm sure what he meant was point zero nine, because 1763 01:31:07.880 --> 01:31:09.920 if he was point nine, the kid be dead. But 1764 01:31:10.159 --> 01:31:14.279 point zero nine is just kind of I don't want 1765 01:31:14.279 --> 01:31:18.680 to say barely over. But it's it's it's close. I mean, 1766 01:31:18.760 --> 01:31:21.079 Joe might be able to really dig his teeth into 1767 01:31:21.119 --> 01:31:23.399 something here. I don't know if you can argue on 1768 01:31:23.479 --> 01:31:26.479 a I just don't know, but it's well worth that 1769 01:31:26.600 --> 01:31:27.479 phone call to him. 1770 01:31:27.479 --> 01:31:29.119 Man, even if I'm too intense. 1771 01:31:33.199 --> 01:31:34.000 Keep it up, March. 1772 01:31:34.239 --> 01:31:35.520 You're You're very helpful. 1773 01:31:35.520 --> 01:31:38.159 You helpful lot of people, So thank you. Keep it up. 1774 01:31:38.239 --> 01:31:43.399 Yeah, yeah, so listen, man, just please, I please, don't 1775 01:31:43.439 --> 01:31:44.079 try to do it. 1776 01:31:44.520 --> 01:31:47.039 He'll talk to you guys. Think you too, man, In fact, 1777 01:31:47.199 --> 01:31:50.760 ask him that question. You know what, Francisco, I think 1778 01:31:50.800 --> 01:31:53.119 you should ask Joe and then report back to us 1779 01:31:53.399 --> 01:31:57.399 in this particular case. What's the benefit of using an attorney? 1780 01:31:57.399 --> 01:31:58.960 Please help me out? 1781 01:32:00.079 --> 01:32:03.640 Three O three seven one three A two five five. 1782 01:32:08.880 --> 01:32:12.119 Go with a sure thing. Denver's best roofer Excel roofing 1783 01:32:12.239 --> 01:32:14.880 dot com. You don't pay a cent until you're content, 1784 01:32:16.439 --> 01:32:20.720 wait time for an insurance check up free, no obligation. 1785 01:32:20.720 --> 01:32:24.560 In comparison, call Compass Insurance paying too much your coverage 1786 01:32:24.600 --> 01:32:27.279 at dozens of insurance companies find out now three oh 1787 01:32:27.319 --> 01:32:30.239 three seven seven one help. You'll think you're his only 1788 01:32:30.319 --> 01:32:32.800 customer when you choose Frank durand the real estate Man 1789 01:32:32.840 --> 01:32:36.239 dot com to list your home with Remax Alliance three 1790 01:32:36.279 --> 01:32:43.640 oh three nine two zero sixteen twenty two. Uh Hi, 1791 01:32:43.760 --> 01:32:48.279 Tom Martine, your troubleshooter three oh three seven one three 1792 01:32:48.359 --> 01:32:54.079 talk seven one three eight two five five. So we've 1793 01:32:54.119 --> 01:33:03.399 discovered that this being drunk and refusing or not refusing basically, 1794 01:33:04.359 --> 01:33:08.079 I don't know what happens if you refuse and they 1795 01:33:08.119 --> 01:33:10.199 force you to do it through court order. But are 1796 01:33:10.279 --> 01:33:12.279 you sure that's what happened? Can they force you in 1797 01:33:12.319 --> 01:33:13.199 a court order. 1798 01:33:13.039 --> 01:33:14.840 To do a blood test? Absolutely? 1799 01:33:16.800 --> 01:33:17.479 You're sure of that? 1800 01:33:17.840 --> 01:33:19.000 I am one hundred percent shu. 1801 01:33:19.119 --> 01:33:24.199 Almost every time too. So is that then I get 1802 01:33:24.199 --> 01:33:25.000 the mandatory? 1803 01:33:25.199 --> 01:33:28.359 That's a refusal because you're refusing until the court order. 1804 01:33:28.560 --> 01:33:31.319 So does that mean and the DMV hearings all we're 1805 01:33:31.359 --> 01:33:32.159 talking about here? 1806 01:33:32.279 --> 01:33:35.000 Does that mean you lose your license for that year. 1807 01:33:36.960 --> 01:33:40.479 I I don't know. 1808 01:33:40.680 --> 01:33:43.520 Especially let's say the results came back and you were 1809 01:33:43.560 --> 01:33:48.439 not intoxicated, would you still lose your license? We got 1810 01:33:48.439 --> 01:33:51.000 to ask Joe. Is Joe just not around today at all? 1811 01:33:51.640 --> 01:33:52.520 Is that the whole deal? 1812 01:33:52.640 --> 01:33:55.359 No, he's in a meeting. He said that he would 1813 01:33:55.359 --> 01:33:57.199 probably be out in a couple hours. 1814 01:33:58.279 --> 01:34:00.880 So let's just talk to him and see what happens. 1815 01:34:01.359 --> 01:34:04.960 Years and years ago, I was stopped once in my 1816 01:34:05.199 --> 01:34:10.000 entire life for suspicion of drunk driving. I think it 1817 01:34:10.079 --> 01:34:12.800 was because he said, sir, step out of the car, 1818 01:34:12.840 --> 01:34:16.439 and then he said, can you stand on your one 1819 01:34:16.479 --> 01:34:17.239 foot and do this? 1820 01:34:17.319 --> 01:34:17.800 And do that? 1821 01:34:18.119 --> 01:34:21.479 And I was so nervous. This is what I said 1822 01:34:21.479 --> 01:34:25.039 to him. And by the way, I truly, truly, truly, 1823 01:34:25.159 --> 01:34:30.560 truly had one margarita at my home that afternoon. So 1824 01:34:30.640 --> 01:34:34.479 I was leaving the house and driving into Parker and 1825 01:34:34.800 --> 01:34:38.079 I was so nervous when he stopped me. This had 1826 01:34:38.119 --> 01:34:41.319 to have been thirty more than thirty years ago. I 1827 01:34:41.520 --> 01:34:45.399 said to him, I can't even do this when I'm sober. 1828 01:34:48.079 --> 01:34:50.960 I was laughing, and he said, sir, can you take 1829 01:34:51.000 --> 01:34:51.840 a breathalyzer? 1830 01:34:52.359 --> 01:34:56.359 I said, only on one condition. I really want you. 1831 01:34:56.319 --> 01:35:00.000 To call right now for the blood test, please please, 1832 01:35:00.640 --> 01:35:04.399 and I will do both. So I did the breath 1833 01:35:04.439 --> 01:35:06.800 test and he said, okay, we will call for the 1834 01:35:06.840 --> 01:35:10.039 blood test. That I waited for this van, I didn't 1835 01:35:10.039 --> 01:35:11.640 have to go to the hospital. They did it with 1836 01:35:11.680 --> 01:35:15.239 this big police thing. I thought, yeah they did. I remember, 1837 01:35:15.520 --> 01:35:21.279 I remember waiting for that big van, and yeah, it 1838 01:35:21.359 --> 01:35:23.239 must because I didn't go to a hospital. 1839 01:35:23.439 --> 01:35:31.439 What did What did the breakfast show Tom. 1840 01:35:28.399 --> 01:35:29.239 That I was. 1841 01:35:30.800 --> 01:35:33.880 Right at the tip, right underneath the tip? 1842 01:35:36.359 --> 01:35:39.319 Yeah? Yeah, well wait, but okay, hold. 1843 01:35:39.199 --> 01:35:41.720 On, hold on, hold on. But the blood test showed less, 1844 01:35:42.279 --> 01:35:45.199 way less, because I think the proximity of the drink 1845 01:35:45.239 --> 01:35:48.279 had something to do with the actual blood level. And so, 1846 01:35:49.520 --> 01:35:51.159 and honest to God, I know a lot of people 1847 01:35:51.159 --> 01:35:52.800 say I just had wondering, but I really did. 1848 01:35:52.880 --> 01:35:55.800 I mean I really truly did. So you know, they 1849 01:35:55.880 --> 01:35:56.239 let me go. 1850 01:35:56.319 --> 01:35:59.239 There was no no incident, nothing, no recording of it ever. 1851 01:35:59.560 --> 01:36:02.920 But but I remember saying, I really want to know, 1852 01:36:03.359 --> 01:36:05.760 because I swear to God, if one margarite is going 1853 01:36:05.800 --> 01:36:08.039 to make me drunk, I have a problem. And so 1854 01:36:08.760 --> 01:36:11.920 there was no incident. They were very kind, but I 1855 01:36:11.960 --> 01:36:15.199 did the roadside, you know. And I didn't fail the roadside. 1856 01:36:15.239 --> 01:36:17.720 I mean, I was a little nervous, but I made 1857 01:36:17.720 --> 01:36:20.960 that stupid comment. But that was the only time I've 1858 01:36:21.159 --> 01:36:24.880 ever stopped. Were you ever stop Mark for suspicion ever? 1859 01:36:25.039 --> 01:36:25.239 Yeah? 1860 01:36:25.279 --> 01:36:25.600 I did. 1861 01:36:25.640 --> 01:36:30.000 After the Scott Lacy deal, they were basically following me 1862 01:36:30.079 --> 01:36:32.319 everywhere man for a. 1863 01:36:31.800 --> 01:36:32.560 Period of time. 1864 01:36:32.600 --> 01:36:35.760 The Scott Lacy deal was a Parker cop that lived 1865 01:36:36.000 --> 01:36:38.840 three or four homes over that blew his brains out 1866 01:36:39.159 --> 01:36:43.479 after I turned him in for selling silencers, and the 1867 01:36:44.279 --> 01:36:47.800 whole police department in Parker at that point was very 1868 01:36:47.880 --> 01:36:48.560 upset with me. 1869 01:36:49.439 --> 01:36:50.960 Period end of story. 1870 01:36:52.640 --> 01:36:55.640 And Pam Okay, I will bet you that Lazara and 1871 01:36:55.760 --> 01:36:58.720 any other law you talked to will tell you never 1872 01:36:58.880 --> 01:37:04.279 take to feel sobriety test. It's totally subjective and there's 1873 01:37:04.359 --> 01:37:07.600 no way you're going to pass it unless you're cold, sown, 1874 01:37:08.039 --> 01:37:10.880 sober at blowing zeros. 1875 01:37:11.760 --> 01:37:13.600 Now, Doc, did you ever get stopped? 1876 01:37:13.880 --> 01:37:18.079 No, I've never. I've I've been stopped, but only two 1877 01:37:18.199 --> 01:37:21.079 or three times I've been stopped coming home from the mountains. 1878 01:37:21.439 --> 01:37:26.600 And when the officer said licensed registration and I said, 1879 01:37:26.600 --> 01:37:29.119 he you go, officer. They never smell alcohol in my 1880 01:37:29.199 --> 01:37:32.039 breath because I haven't had a drink since nineteen ninety five. 1881 01:37:31.960 --> 01:37:35.880 And that's coming you mean, coming home from from the casinos. 1882 01:37:36.159 --> 01:37:38.119 They just want, Oh, I didn't really, so you haven't 1883 01:37:38.439 --> 01:37:41.640 you never drink anyway, But the point is that I'm. 1884 01:37:41.640 --> 01:37:43.920 I was so happy they stopped me because on that 1885 01:37:44.079 --> 01:37:47.640 canyon road you do not want drunk drivers. So as 1886 01:37:47.680 --> 01:37:50.239 soon as they realize that you're not drunk, they don't. 1887 01:37:50.279 --> 01:37:52.640 They didn't even check anything. They just said, okay, just 1888 01:37:52.720 --> 01:37:55.479 drive carefully. 1889 01:37:55.359 --> 01:37:56.479 Okay, So. 1890 01:37:58.119 --> 01:38:00.600 Anyone else bo you ever stopped? 1891 01:38:01.520 --> 01:38:03.359 I got stopped on one of these deals. 1892 01:38:03.399 --> 01:38:05.279 I don't think they do them anymore where they would 1893 01:38:05.319 --> 01:38:09.479 just block the hole on Wadsworth they would pull everybody over. 1894 01:38:09.560 --> 01:38:11.000 Oh no, they still do them, for sure. 1895 01:38:11.319 --> 01:38:14.359 And then the office check pust me. My lawyer always 1896 01:38:14.439 --> 01:38:16.399 told me, even if you had a drink, say no. 1897 01:38:16.680 --> 01:38:19.439 So the officer came up and said, have you been drinking? 1898 01:38:19.479 --> 01:38:22.279 And I just said no, and then it was this 1899 01:38:22.439 --> 01:38:25.319 end of conversation. But even if you said you had 1900 01:38:25.439 --> 01:38:27.840 I've had a drink of lemonade, they would probably get 1901 01:38:27.880 --> 01:38:30.680 you out of the car. But I just don't think 1902 01:38:30.760 --> 01:38:34.039 I think that's an unconstitutional just pulling everybody over. 1903 01:38:34.199 --> 01:38:36.600 Well, they have to put up signs telling you that 1904 01:38:36.920 --> 01:38:39.479 the point is coming up and give you a way 1905 01:38:39.520 --> 01:38:41.680 to exit and decide not to. 1906 01:38:41.640 --> 01:38:43.159 Go through it. That's the biggest thing. 1907 01:38:44.000 --> 01:38:45.000 Now, what's the point of it. 1908 01:38:45.000 --> 01:38:47.359 But they also have chase cars. 1909 01:38:47.479 --> 01:38:51.479 They have chase cars that are stationed well ahead of 1910 01:38:51.520 --> 01:38:54.119 that point, and if they see you pull over, they 1911 01:38:54.279 --> 01:38:57.479 go illegally follow you and then they try to come 1912 01:38:57.560 --> 01:38:59.000 up with some excuse to stop you. 1913 01:38:59.159 --> 01:39:01.199 I would agree with that. I would agree, but like 1914 01:39:01.239 --> 01:39:04.279 you said, illegally, yeah. 1915 01:39:04.119 --> 01:39:06.119 It's totally illegal. But they do that kind of stuff 1916 01:39:06.159 --> 01:39:08.560 all the time. I got pulled over at a or 1917 01:39:08.640 --> 01:39:11.640 stopped at one of those checkpoints that Bow just described, 1918 01:39:12.039 --> 01:39:13.239 and I wasn't drinking. 1919 01:39:13.319 --> 01:39:14.760 I stopped, rolled down my window. 1920 01:39:15.159 --> 01:39:19.439 This cop shoved his whole face through the window right 1921 01:39:19.520 --> 01:39:23.479 up to me in these huge, huge mustache. It looked 1922 01:39:23.479 --> 01:39:26.520 like he was eating a squirrel. That mustache was so big, 1923 01:39:27.199 --> 01:39:29.880 and he starts moving it around and sniffing like a 1924 01:39:30.000 --> 01:39:30.920 vacuum cleaner. 1925 01:39:31.359 --> 01:39:33.720 But I passed the I passed the sniff test and 1926 01:39:33.760 --> 01:39:34.399 they let me go. 1927 01:39:34.760 --> 01:39:38.119 That's why you can only end window down two or 1928 01:39:38.119 --> 01:39:41.119 three inches, so you can pass your license and registration. 1929 01:39:41.359 --> 01:39:42.239 How about the window? 1930 01:39:42.359 --> 01:39:45.279 How about these people that smoked that dope in their car? Though, Man, 1931 01:39:45.359 --> 01:39:48.439 you can smell that stuff like crazy. 1932 01:39:47.960 --> 01:39:49.319 Smell that across the street. 1933 01:39:49.479 --> 01:39:50.880 Oh, I smelled a red lights. 1934 01:39:50.960 --> 01:39:51.479 I smell it. 1935 01:39:51.560 --> 01:39:56.399 Driving marijuana, Yeah, marijuana, you didc indefinitely. You can definitely 1936 01:39:56.439 --> 01:39:57.760 smell marijuana. 1937 01:39:57.800 --> 01:40:00.319 If they had breath test for hope. 1938 01:40:01.079 --> 01:40:03.039 Well remember that that I was talking about with my 1939 01:40:03.119 --> 01:40:04.199 reaction test. 1940 01:40:07.239 --> 01:40:09.359 You guys, as I mean people, if you were getting 1941 01:40:09.399 --> 01:40:12.560 a drunk on a WKRP in Cincinnati, they had the 1942 01:40:12.920 --> 01:40:15.760 state patrol in there, and every time you take a shot, 1943 01:40:15.800 --> 01:40:16.880 you'd have to hit the buzzer. 1944 01:40:17.079 --> 01:40:20.560 And the more he drank, the faster he got I have. 1945 01:40:20.680 --> 01:40:21.239 That's funny. 1946 01:40:21.840 --> 01:40:25.279 It's funny anyway, three oh three seven one three talk 1947 01:40:25.880 --> 01:40:31.000 three O three seven one three eight two five five. Anyway, 1948 01:40:31.319 --> 01:40:33.720 we have more coming up on the Troubleshooter Show, and 1949 01:40:33.760 --> 01:40:36.000 as always we invite your calls and you can call 1950 01:40:36.039 --> 01:40:38.119 three oh three Martino three h three six two seven 1951 01:40:38.159 --> 01:40:40.800 eight four sixty six. Of course you can also call 1952 01:40:40.920 --> 01:40:44.119 three ozho three seven one three talk seven one three 1953 01:40:44.239 --> 01:40:52.600 A two five five go with a sure thing, Denver's 1954 01:40:52.640 --> 01:40:55.560 Best Roofer excel roofing dot com. You don't pay a 1955 01:40:55.640 --> 01:41:02.119 cent until you're content. Time for an insurance check up free, 1956 01:41:02.199 --> 01:41:05.920 no obligation. In comparison, call Compass Insurance paying too much 1957 01:41:06.039 --> 01:41:09.000 your coverage at dozens of insurance companies find out now 1958 01:41:09.039 --> 01:41:11.560 three all three seven seven to one help. You'll think 1959 01:41:11.600 --> 01:41:14.159 you're his only customer when you choose Frank durand the 1960 01:41:14.199 --> 01:41:16.840 real estate Man dot com to list your home with 1961 01:41:16.960 --> 01:41:26.600 Remax Alliance three oh three nine two zero sixteen twenty two. Hi, 1962 01:41:26.760 --> 01:41:30.800 Tom Marsino here three O three seven one three talk 1963 01:41:31.560 --> 01:41:36.359 seven one three eight two five five. Let's see what's 1964 01:41:36.399 --> 01:41:39.600 on your mind. And we've been talking about a lot 1965 01:41:39.640 --> 01:41:45.880 of important stuff today, a lot. First of all, with 1966 01:41:46.039 --> 01:41:49.760 qualified immunity or governmental immunity. I used to think, no 1967 01:41:49.840 --> 01:41:55.479 matter what, if they're in the performance of normal maintenance 1968 01:41:55.520 --> 01:42:01.640 and repairs of a city, they're not liable for negligence. 1969 01:42:03.600 --> 01:42:05.880 There's some differences there, and John Fuller sent me a 1970 01:42:05.880 --> 01:42:11.199 bunch of stuff about it. First and foremost, let's take 1971 01:42:11.239 --> 01:42:17.039 the operation of motor vehicles. If they're negligent in the 1972 01:42:17.079 --> 01:42:21.319 operation of a motor vehicle, even if they're carrying out 1973 01:42:22.600 --> 01:42:28.560 work of the city, they're not liable. However, there have 1974 01:42:28.600 --> 01:42:38.039 been some cases where front end loaders, roadscrapers, snowplows, and 1975 01:42:38.239 --> 01:42:44.880 other vehicles were not considered motor vehicles. Some cases have 1976 01:42:45.000 --> 01:42:49.479 interpreted motor vehicles as cars and trucks. So that's one thing. 1977 01:42:52.000 --> 01:42:56.640 The giant snowplows and road and grading equipment and bulldozers 1978 01:42:56.640 --> 01:43:00.119 and stuff may not be considered motor vehicles in some cases. 1979 01:43:00.880 --> 01:43:09.800 Then there's the matter of structure itself, meaning potholes or 1980 01:43:10.359 --> 01:43:15.279 something falls over, something hits you. Now, in those cases, 1981 01:43:15.720 --> 01:43:19.359 governmental immunity kicks in. It's not the operation of a 1982 01:43:19.359 --> 01:43:23.680 motor vehicle, it's something that happened. If they have a 1983 01:43:23.760 --> 01:43:29.840 regular schedule of maintenance, they're really not held accountable for 1984 01:43:29.920 --> 01:43:33.560 each and everything that goes wrong when people have cars 1985 01:43:33.600 --> 01:43:41.640 destroyed or hurt, sometimes even death, Okay, it just they 1986 01:43:41.880 --> 01:43:45.600 In fact, there was a famous case where bowlders fell 1987 01:43:45.600 --> 01:43:49.399 off of a highway in Colorado, hit a bus and 1988 01:43:49.520 --> 01:43:53.800 cars and killed people, and immunity would have kicked in, 1989 01:43:55.239 --> 01:43:58.840 but because of a public outcry, they made a special 1990 01:44:00.239 --> 01:44:04.920 special legislation to waive their. 1991 01:44:04.800 --> 01:44:07.319 Immunity for that case. I remember that. 1992 01:44:08.239 --> 01:44:13.760 So it's not simply they're not responsible for anything, but 1993 01:44:13.840 --> 01:44:16.279 it depends on what it is when it comes to 1994 01:44:16.319 --> 01:44:23.039 immunity of a government. Three o three seven one three 1995 01:44:23.119 --> 01:44:26.039 talk three oh three seven to one three eight two 1996 01:44:26.119 --> 01:44:32.119 five five. So what else is in the news. This 1997 01:44:32.159 --> 01:44:36.720 is something I made a decision on. There has never 1998 01:44:36.880 --> 01:44:43.760 been in the history of technology more hacking than ever. 1999 01:44:45.439 --> 01:44:49.960 I mean more hacking. So we have more hacking than ever. 2000 01:44:50.920 --> 01:44:59.520 It's absolutely mind boggling. What is going on in cybersecurity people. 2001 01:44:59.600 --> 01:45:04.840 Some people are awakening to completely they're they're penniless, their 2002 01:45:04.840 --> 01:45:09.439 money's been taken. In some cases, it shows that people 2003 01:45:09.520 --> 01:45:15.760 even verified their code with cloned cell phones. It's terrible. 2004 01:45:16.880 --> 01:45:19.960 So what's going on about that? I'm going to tell 2005 01:45:20.000 --> 01:45:22.680 you the only solution I found, honest to. 2006 01:45:22.720 --> 01:45:25.880 God, and I'm doing it. I'm no longer putting. 2007 01:45:25.520 --> 01:45:29.119 It off, and I've read about it, I've ordered them, 2008 01:45:29.760 --> 01:45:31.680 and i want to know what you think about it too, 2009 01:45:32.199 --> 01:45:34.640 So whatever's on your mind, give us a call. Three 2010 01:45:34.720 --> 01:45:37.960 oh three seven one three talk seven one three eight 2011 01:45:38.039 --> 01:45:41.720 two five five. We have more coming up on the 2012 01:45:41.800 --> 01:45:45.359 Troubleshooter Show. Three oh three seven one three Go with 2013 01:45:45.439 --> 01:45:49.000 a sure thing Denver's Best Roofer Excel roofing dot com. 2014 01:45:49.039 --> 01:45:54.760 You don't pay a cent until you're content. Time for 2015 01:45:54.800 --> 01:45:58.000 an insurance check up free, no obligation. In comparison, call 2016 01:45:58.079 --> 01:46:01.399 Compass Insurance paying too much your coverage at dozens of 2017 01:46:01.439 --> 01:46:04.399 insurance companies find out now three oh three seven seven 2018 01:46:04.399 --> 01:46:07.159 to one help. You'll think you're his only customer when 2019 01:46:07.199 --> 01:46:09.680 you choose Frank durand the real estate Man dot com 2020 01:46:09.680 --> 01:46:12.840 to list your home with Remax Alliance three oh three 2021 01:46:12.880 --> 01:46:15.640 nine two zero sixteen twenty two yea. 2022 01:46:20.039 --> 01:46:20.840 Ripped up. 2023 01:46:22.319 --> 01:46:24.159 New needed. 2024 01:46:24.279 --> 01:46:25.399 That's who you don't have. 2025 01:46:28.000 --> 01:46:29.960 Run anxious sustas as we can. 2026 01:46:31.239 --> 01:46:32.560 Shooter's gonna help. 2027 01:46:32.840 --> 01:46:34.800 Come man, this. 2028 01:46:35.439 --> 01:46:42.199 Is the Troubleshooter Show. Now, Tom Martino, Hi. 2029 01:46:42.119 --> 01:46:45.079 Tom Martino here, Welcome to the show. Three O three 2030 01:46:45.239 --> 01:46:49.119 seven one three talk seven one three eight two five five. 2031 01:46:49.159 --> 01:46:51.479 Here to help you solve problems, answer questions taking place, 2032 01:46:51.560 --> 01:46:54.560 make your life a little easier. That's what we love 2033 01:46:54.760 --> 01:46:56.880 to do. And so all you have to do is 2034 01:46:56.920 --> 01:47:00.239 call me and we will get right on the problem, question, 2035 01:47:00.439 --> 01:47:03.920 complaint and try to make things easier for you anyway 2036 01:47:03.960 --> 01:47:07.199 we can. So I'm going to bring in the studio, 2037 01:47:07.319 --> 01:47:09.800 say hi to my peeps over there, and We're going 2038 01:47:09.880 --> 01:47:12.760 to go right to the phones if you have calls, 2039 01:47:12.800 --> 01:47:15.640 and now we've calls have been spotty today, but it's 2040 01:47:15.680 --> 01:47:17.840 given us plenty of time to catch up on stuff 2041 01:47:18.640 --> 01:47:24.800 and things that are on your mind. So three oh 2042 01:47:24.840 --> 01:47:28.399 three seven one three talk three oh three seven one 2043 01:47:28.479 --> 01:47:32.119 three eight two five five. Now what does this mean? 2044 01:47:32.159 --> 01:47:36.119 How are your recommendations today? Mark? Did you put up that. 2045 01:47:36.119 --> 01:47:39.560 Poll on YouTube? I don't know what that means. I 2046 01:47:39.600 --> 01:47:42.279 have no idea what you're talking about, to be quite honest. 2047 01:47:42.239 --> 01:47:44.920 If you look at my YouTube, never mind, I'm something 2048 01:47:44.960 --> 01:47:47.760 came up a questionnaire. Maybe it was from YouTube and 2049 01:47:47.840 --> 01:47:51.520 not from us, but anyway, so welcome to the show, folks. 2050 01:47:51.840 --> 01:47:54.239 Some of the things that I really want to recap. 2051 01:47:54.840 --> 01:47:58.119 We're having a nationwide problem on this with some items, 2052 01:47:58.560 --> 01:48:01.600 and I still don't have an ant, sir, and we're 2053 01:48:01.640 --> 01:48:03.159 going to try to get an answer. I don't know 2054 01:48:03.239 --> 01:48:09.920 if our Lemon Law attorney is still off or on 2055 01:48:10.039 --> 01:48:14.119 a meet in a meeting, but we have had a 2056 01:48:14.239 --> 01:48:18.439 number of issues where people have had cars grounded. You know, 2057 01:48:18.479 --> 01:48:22.920 they can't use them and they're in they're under warranty. 2058 01:48:23.039 --> 01:48:28.479 The dealer acknowledges the manufacturer acknowledges, but they can't find 2059 01:48:29.079 --> 01:48:29.600 the parts. 2060 01:48:30.960 --> 01:48:33.880 They're on national back order. So what happens? 2061 01:48:33.920 --> 01:48:38.119 I mean, certainly this is happening all over the country. 2062 01:48:39.199 --> 01:48:43.079 Certainly there has to be some kind of a remedy. 2063 01:48:44.199 --> 01:48:47.800 Do you think the manufacturer should pay for replacement vehicles? 2064 01:48:48.119 --> 01:48:50.000 I think in a way, yeah, in a way, I 2065 01:48:50.000 --> 01:48:51.159 think they should. 2066 01:48:51.359 --> 01:48:56.319 What if you have to have a vehicle in a 2067 01:48:56.359 --> 01:48:58.119 shop and you can't drive it. Now, some of them 2068 01:48:58.159 --> 01:49:02.279 you can drive. We've had cases where some people can drive, 2069 01:49:04.199 --> 01:49:06.880 but they don't want to. They say you can't trust it. 2070 01:49:07.199 --> 01:49:10.399 I had this one woman from next door who contact 2071 01:49:10.520 --> 01:49:13.960 us and says, sure, Tom, technically I can drive, but 2072 01:49:14.439 --> 01:49:16.840 sometimes I get stuck and I forget what the issue 2073 01:49:16.920 --> 01:49:19.920 was on that one. And I told her, as long 2074 01:49:19.960 --> 01:49:22.279 as they're giving you a replacement vehicle, and with her 2075 01:49:22.359 --> 01:49:25.920 they were, they were giving her a replacement vehicle. I said, 2076 01:49:26.159 --> 01:49:30.399 as long as they're doing that, you can, you know, 2077 01:49:30.720 --> 01:49:34.840 I think you can give them a break. Yeah, it's 2078 01:49:34.840 --> 01:49:37.560 not the vehicle you will you bought, But think about this, 2079 01:49:37.680 --> 01:49:41.640 you're the vehicle you bought is not being used. You're 2080 01:49:41.680 --> 01:49:43.640 not putting miles on it, you're not putting an age 2081 01:49:43.720 --> 01:49:47.079 on it, So it is helping a bit three oh 2082 01:49:47.119 --> 01:49:49.800 three seven one three talk seven one three eight two 2083 01:49:49.840 --> 01:49:54.079 five five. But what would you do personally, Mark? What 2084 01:49:54.159 --> 01:49:57.319 would you do personally if you had one of your vehicles, 2085 01:49:57.319 --> 01:49:59.880 one of your nice vehicles, and you couldn't drive it 2086 01:50:00.039 --> 01:50:03.520 he literally couldn't drive it due to national back order. 2087 01:50:03.640 --> 01:50:06.119 Well, I mean I'd have to drive something else. That's 2088 01:50:06.159 --> 01:50:08.479 pretty simple. So I drive something else, I know. But 2089 01:50:08.560 --> 01:50:11.319 what would you do as a barking man? I mean, 2090 01:50:12.000 --> 01:50:15.199 you really can't blame the dealers, So I would be 2091 01:50:15.319 --> 01:50:18.760 bugging the manufacturer constantly. I'd be on the airwaves like 2092 01:50:18.840 --> 01:50:21.800 this every day talking about it. I mean, that's what 2093 01:50:21.840 --> 01:50:23.359 I'd be doing. What else can you do? 2094 01:50:23.439 --> 01:50:26.079 Though? I know? 2095 01:50:26.439 --> 01:50:30.159 I mean, and I think a replacement vehicle to me 2096 01:50:30.720 --> 01:50:35.279 is apropos. If they do a replacement vehicle, I'd be satisfied. 2097 01:50:36.039 --> 01:50:40.479 I don't think I'd be satisfied the other way around. 2098 01:50:41.079 --> 01:50:44.359 If it just sat there and I was doing renting, 2099 01:50:44.600 --> 01:50:46.760 I mean I would not put up with it. I 2100 01:50:46.800 --> 01:50:50.279 would absolutely positively not put up with it. 2101 01:50:50.560 --> 01:50:53.000 Well, and so if they give you a loaner vehicle, 2102 01:50:53.079 --> 01:50:55.199 like you said, I mean, that's one thing that guy 2103 01:50:55.239 --> 01:50:58.279 couldn't get a loaner vehicle because the damn vehicle broke 2104 01:50:58.359 --> 01:51:01.239 down the day. So I want to go back and 2105 01:51:01.279 --> 01:51:04.760 rephrase the question you asked me, or reframe it. If 2106 01:51:04.800 --> 01:51:07.520 I was that guy and I bought a used vehicle 2107 01:51:07.560 --> 01:51:11.760 that was under manufacturer's warranty and got one block from 2108 01:51:11.800 --> 01:51:14.479 the dealership I bought it from, and it broke down 2109 01:51:14.720 --> 01:51:17.520 and now I couldn't drive it, I would make everybody's 2110 01:51:17.560 --> 01:51:19.560 life miserable at that dealership. 2111 01:51:22.640 --> 01:51:26.600 Hmmm, I see what you're saying, right, because you would 2112 01:51:26.680 --> 01:51:29.399 feel like, hey, this whole thing sucks. 2113 01:51:29.680 --> 01:51:32.640 I mean, I mean what now do you think a 2114 01:51:32.760 --> 01:51:33.520 dealer would be. 2115 01:51:34.119 --> 01:51:36.880 I would park the car outside the dealership with all 2116 01:51:36.920 --> 01:51:40.039 sorts of signs on it so that everybody who's going 2117 01:51:40.079 --> 01:51:42.760 into that dealership saw what was going on. I agree 2118 01:51:42.760 --> 01:51:43.920 with Mark, That's what I would do. 2119 01:51:45.640 --> 01:51:49.880 But would you this is this is an odd one again. 2120 01:51:50.520 --> 01:51:59.319 Would you feel like like the dealer themselves, the dealer 2121 01:51:59.359 --> 01:52:00.680 are the ones that owe that to. 2122 01:52:00.680 --> 01:52:01.479 You, the dealer. 2123 01:52:01.640 --> 01:52:05.359 If I bought it from the dealership and literally as 2124 01:52:05.399 --> 01:52:10.600 I'm leaving the parking lot, it breaks, yeah, I think so? 2125 01:52:13.960 --> 01:52:16.920 Well, And really, Mark, does it matter if it breaks 2126 01:52:16.920 --> 01:52:19.119 when you're leaving, or if it breaks, you know, I 2127 01:52:19.119 --> 01:52:20.760 mean that part does that breaks. 2128 01:52:20.560 --> 01:52:21.159 A month later? 2129 01:52:21.199 --> 01:52:23.680 I guess I think that's it. Of course, that's a 2130 01:52:23.800 --> 01:52:27.520 huge difference, like literally, you dred. This guy claims he 2131 01:52:27.760 --> 01:52:34.920 left and it broke the second he left Kenthin. 2132 01:52:34.960 --> 01:52:36.720 If he had it a couple months. 2133 01:52:39.039 --> 01:52:42.239 Of course, yes, yes, yes, But still I'd be pissed off. 2134 01:52:42.279 --> 01:52:44.399 I mean, let's face it, you know, I mean I'd 2135 01:52:44.439 --> 01:52:46.039 be pissed off if I couldn't drive it. 2136 01:52:46.239 --> 01:52:48.960 Yeah, but a couple months later you could always argue that, 2137 01:52:49.359 --> 01:52:51.359 you know, the dealer could have never have known that 2138 01:52:51.520 --> 01:52:53.960 was going to happen. They never would have they would 2139 01:52:53.960 --> 01:52:56.760 have never have seen the issue. I mean, there's an 2140 01:52:56.840 --> 01:52:59.520 argument to be said. But when it breaks, literally the 2141 01:52:59.600 --> 01:53:02.479 second drive off, I'd be thinking, now, wait a minute, 2142 01:53:02.640 --> 01:53:05.239 how would they possibly not know there was an issue here? 2143 01:53:06.079 --> 01:53:08.279 Is there any way to put pressure on the dealership 2144 01:53:08.960 --> 01:53:12.840 to force the like a bunch of dealerships get together 2145 01:53:12.880 --> 01:53:17.279 and force the manufacturer to play for a replacement car? 2146 01:53:18.000 --> 01:53:20.479 Well, I think they should under the GMC warranty. The 2147 01:53:20.479 --> 01:53:23.279 problem with this guy is he didn't register the vehicle 2148 01:53:23.319 --> 01:53:26.119 yet because he was just leaving, So they can't even 2149 01:53:26.159 --> 01:53:28.800 get him a free loaner car until he does that. 2150 01:53:29.039 --> 01:53:31.760 Right, But they're going to they should be. 2151 01:53:31.880 --> 01:53:35.079 Yes, they'll probably just rent them one and then the 2152 01:53:35.199 --> 01:53:37.279 manufacturer pays for it or reimburse the. 2153 01:53:39.119 --> 01:53:39.600 One guy. 2154 01:53:39.880 --> 01:53:43.279 By the way, speaking of our topics today, one was 2155 01:53:43.359 --> 01:53:50.119 recirculating hot water loops. Now there are some of them 2156 01:53:50.159 --> 01:53:56.159 you can get on Amazon that you can install yourself. Now, 2157 01:53:56.920 --> 01:53:58.600 I'm not going to say it's a walk in the park, 2158 01:53:58.640 --> 01:54:02.800 but it involves obviously shutting off the water and stolling 2159 01:54:02.800 --> 01:54:05.439 a pump and then a crossover fitting so it can 2160 01:54:05.479 --> 01:54:08.880 go from the hot water up over down the cold 2161 01:54:08.920 --> 01:54:10.399 water return until you need it. 2162 01:54:10.640 --> 01:54:11.960 Then it disengages. 2163 01:54:12.000 --> 01:54:15.159 It's all automatic. But what I'm getting at is this 2164 01:54:16.800 --> 01:54:19.239 is that they say that they have one in their 2165 01:54:19.279 --> 01:54:23.920 house that has multi rooms and you can actually use 2166 01:54:24.000 --> 01:54:28.399 Alexis to turn on and off. So if you have 2167 01:54:28.439 --> 01:54:31.560 a bedroom that's remote and you have guests coming over 2168 01:54:32.720 --> 01:54:34.840 and they're gonna be using hot water that night and 2169 01:54:34.840 --> 01:54:38.640 then for a week, you know, you know, you can 2170 01:54:38.680 --> 01:54:41.640 say Alexis, turn on the hot water loop for bedroom 2171 01:54:41.720 --> 01:54:45.319 number four or whatever. So there are so many solutions 2172 01:54:46.319 --> 01:54:51.319 that you should just look for. But hot water loops 2173 01:54:51.960 --> 01:54:57.359 are cost effective, they actually waste less water, and in 2174 01:54:57.399 --> 01:55:00.359 the long run they're not bad. So that's on that 2175 01:55:00.439 --> 01:55:05.800 topic that was texted to me. Another one wants to 2176 01:55:05.840 --> 01:55:11.439 know with Wave wealth management, when I talk about customizing portfolios, 2177 01:55:12.439 --> 01:55:18.600 do we lose out on volume trading with portfolios if 2178 01:55:18.640 --> 01:55:22.840 each one is traded separately. That's a good topic. Let 2179 01:55:22.840 --> 01:55:28.439 me explain this in general. If you picture a number 2180 01:55:28.439 --> 01:55:32.239 of folder of portfolios, just picture them is a square 2181 01:55:33.079 --> 01:55:36.760 of a folder of an envelope or whatever, or a bushel, 2182 01:55:36.840 --> 01:55:43.319 a basket whatever. So everyone has their basket of portfolio 2183 01:55:43.359 --> 01:55:46.880 right with all of the things that match their horizon 2184 01:55:47.399 --> 01:55:51.880 and their risk and their abilities, all of that, whether 2185 01:55:51.920 --> 01:55:56.680 it's income through bonds or whether it's a preferred stock 2186 01:55:56.840 --> 01:55:59.920 or just equity growth. Okay, so now you've got these buckets, 2187 01:56:00.439 --> 01:56:03.840 and every body's buckets a little different. But then let's 2188 01:56:03.880 --> 01:56:07.199 say we identify a trade that is advantageous. 2189 01:56:07.439 --> 01:56:09.600 Well, obviously if. 2190 01:56:09.439 --> 01:56:12.239 There's a trade that's advantageous, like we want to dump 2191 01:56:12.239 --> 01:56:16.960 this stock now or buy more of it, we wouldn't 2192 01:56:17.000 --> 01:56:22.279 do that twenty five times. So we have software that 2193 01:56:22.399 --> 01:56:26.920 goes out to all of the bushels that have that software, 2194 01:56:27.279 --> 01:56:30.239 and we do it as one unified trade. So even 2195 01:56:30.279 --> 01:56:34.239 though it's customized to you, if you don't have that stock, 2196 01:56:34.279 --> 01:56:37.079 you're not affected. If you do and this guy has 2197 01:56:37.119 --> 01:56:39.000 it and this guy has it, and this guy has it, 2198 01:56:39.039 --> 01:56:40.760 and this gal has it and this gal has it, 2199 01:56:41.239 --> 01:56:44.800 then we do that volume trade. So yes, we take 2200 01:56:44.840 --> 01:56:49.239 advantage of scale by going we have sleeves that go 2201 01:56:49.319 --> 01:56:52.560 into each bucket, if that makes sense, so we can 2202 01:56:52.560 --> 01:56:55.119 do the volume trades. But let's just say only one 2203 01:56:55.119 --> 01:56:58.039 client has that stock. That would very seldom happen. But 2204 01:56:58.159 --> 01:57:00.920 if it was, then that one client would would would 2205 01:57:01.319 --> 01:57:05.800 I would trade with that client in order to in 2206 01:57:05.920 --> 01:57:09.239 order to get volume. But here's the point. Most of 2207 01:57:09.279 --> 01:57:12.000 the time there are some stocks common to everyone, some 2208 01:57:12.159 --> 01:57:15.720 are not, but but we always find enough to try 2209 01:57:15.760 --> 01:57:17.760 to do volume trading when we can. So I hope 2210 01:57:17.760 --> 01:57:21.159 that answers the question. Yes, they are customized, but there 2211 01:57:21.159 --> 01:57:25.880 are still things in common to many different ones. That's 2212 01:57:26.000 --> 01:57:31.439 Wave eight Capital dot Com with the number eight. Okay, 2213 01:57:31.479 --> 01:57:35.479 So now the next text regarding mark being too intense, 2214 01:57:35.520 --> 01:57:37.439 I think what the guy meant to say this is 2215 01:57:37.520 --> 01:57:40.359 Google voice, by the way. I think what the guy 2216 01:57:40.439 --> 01:57:41.560 meant to say. 2217 01:57:42.920 --> 01:57:43.600 Was that. 2218 01:57:44.840 --> 01:57:49.279 He over emphasizes when something pisses him off or when 2219 01:57:49.279 --> 01:57:53.920 he likes something, and that's pretty natural to me, and 2220 01:57:54.079 --> 01:57:58.239 that's what that person. By the way. Okay, well what 2221 01:57:58.279 --> 01:57:59.119 do you think the guy. 2222 01:57:58.960 --> 01:58:00.199 Meant, Martin? No, we asked him that. 2223 01:58:00.279 --> 01:58:03.279 No, it's purely because he doesn't like my policies. When 2224 01:58:03.279 --> 01:58:07.760 I started talking about, you know, the illegal bums running 2225 01:58:07.800 --> 01:58:13.199 around in Los Angeles with blowtorches lighting fires, he thinks 2226 01:58:13.239 --> 01:58:15.359 I go way over to the top on stuff like that. 2227 01:58:15.359 --> 01:58:17.239 That's what he was saying, no doubt about it. 2228 01:58:17.319 --> 01:58:22.600 Oh, okay, okay, okay, Now why do you think people 2229 01:58:22.680 --> 01:58:25.039 are setting fires? What would be somebody's goal for you? 2230 01:58:25.079 --> 01:58:25.960 Because they're insane? 2231 01:58:26.079 --> 01:58:26.359 Is it? 2232 01:58:27.800 --> 01:58:28.960 Okay? You know? 2233 01:58:29.039 --> 01:58:30.079 And sometimes that's. 2234 01:58:29.960 --> 01:58:31.439 All there is to it, there it is. I mean, 2235 01:58:31.479 --> 01:58:33.920 I mean, there's no goodness. If you're homeless, you're you 2236 01:58:33.960 --> 01:58:35.319 already have mental issues. 2237 01:58:35.439 --> 01:58:39.840 Thomas pyromania. Yeah, there are just a signed symptom with 2238 01:58:39.960 --> 01:58:41.880 people like fires because of pyromania. 2239 01:58:42.000 --> 01:58:42.920 Yeah, then they run. 2240 01:58:42.720 --> 01:58:44.680 Home and turn the TV on and see if they 2241 01:58:44.760 --> 01:58:47.840 burn down a town exactly. But when you when you 2242 01:58:47.880 --> 01:58:51.479 have a city that allows homelessness everywhere and they won't 2243 01:58:51.520 --> 01:58:54.319 do anything about it, I mean, simply have had years 2244 01:58:54.319 --> 01:58:57.880 and years and thrown billions upon billions and nothing changes. 2245 01:58:58.000 --> 01:59:00.399 Very much like Denver here, and you have a city 2246 01:59:00.520 --> 01:59:03.560 very much like Denver that allows or let's just call 2247 01:59:03.640 --> 01:59:07.000 the sanctuary city where anybody can come and do anything. 2248 01:59:07.199 --> 01:59:09.479 I mean, what do you expect to happen? Honest to God, 2249 01:59:09.479 --> 01:59:10.680 what do you expect? 2250 01:59:12.720 --> 01:59:13.279 Well said? 2251 01:59:13.520 --> 01:59:16.439 Really, really that's intents. 2252 01:59:18.119 --> 01:59:20.560 Give us a call of folks. You know, people are 2253 01:59:21.079 --> 01:59:24.680 more and more passionate than ever these days. I just but, 2254 01:59:24.680 --> 01:59:28.199 but I do want to always bring bring us back 2255 01:59:28.239 --> 01:59:29.079 to the common condition. 2256 01:59:29.119 --> 01:59:29.640 No matter what. 2257 01:59:29.680 --> 01:59:31.680 We we don't want to be lied too, ripped off, cheated, 2258 01:59:32.079 --> 01:59:34.560 and we are here to help. I think this show 2259 01:59:34.600 --> 01:59:37.239 above all transcends all that. 2260 01:59:37.439 --> 01:59:40.079 Really just real, well, right before we take a break 2261 01:59:40.119 --> 01:59:43.439 and think about this, and people that go to YouTube 2262 01:59:44.039 --> 01:59:46.680 and then type in Troubleshooter network, they can see life. 2263 01:59:46.680 --> 01:59:47.720 I just put a poll up. 2264 01:59:48.359 --> 01:59:50.720 Do you think the mayor or Tom and the governor 2265 01:59:50.760 --> 01:59:55.560 of California hold you know, responsibility for these fires? Whether 2266 01:59:55.600 --> 01:59:59.039 it's the hydrantsider you know, empty or not working. I'm 2267 01:59:59.079 --> 02:00:02.039 not sure what's going on with them or any part 2268 02:00:02.079 --> 02:00:05.399 of it. Do you think they personally should have responsibility. 2269 02:00:05.520 --> 02:00:09.760 Now I'm not talking illegal responsibility because of governmental immunity, 2270 02:00:09.920 --> 02:00:12.439 but I'm talking, really, do you think it's their fault 2271 02:00:12.680 --> 02:00:13.800 that this is happening. 2272 02:00:15.279 --> 02:00:17.479 I think a big part of it is their fault, 2273 02:00:17.479 --> 02:00:20.720 for absolutely positively sure me think part of it is 2274 02:00:21.079 --> 02:00:23.479 a big part of it. Yeah, And I don't think you. 2275 02:00:23.520 --> 02:00:28.079 Ken who they hire. All three people in the fire 2276 02:00:28.119 --> 02:00:31.159 department upper ups are all DEI hires. 2277 02:00:31.319 --> 02:00:34.840 Yeah, but the one up and up in the fire department, 2278 02:00:34.880 --> 02:00:38.279 I think she's great. She came out and criticized the mayor, said, 2279 02:00:38.279 --> 02:00:41.399 this is crazy. You slashed our budget months ago by 2280 02:00:41.520 --> 02:00:44.680 seventeen and a half million. I've told you I needed 2281 02:00:44.720 --> 02:00:47.279 another one hundred and fifty guys or whatever it was, 2282 02:00:47.600 --> 02:00:48.479 and they. 2283 02:00:48.319 --> 02:00:49.159 Didn't do anything. 2284 02:00:51.520 --> 02:00:54.000 I just get so upset, counted Tom, and then just 2285 02:00:54.039 --> 02:00:57.520 sit here and watch Colorado basically going through the same 2286 02:00:57.600 --> 02:00:59.960 thing because of these people that we have here. 2287 02:01:00.079 --> 02:01:01.359 But you know what, it's funny. 2288 02:01:01.520 --> 02:01:04.560 I think Polis is actually sucking up the Trump a little. 2289 02:01:04.720 --> 02:01:05.439 I really do. 2290 02:01:05.720 --> 02:01:08.760 And Kaufman in Aurora, I can't believe it, but he's 2291 02:01:08.800 --> 02:01:11.880 actually a little mad that the mayor of Denver was 2292 02:01:11.920 --> 02:01:14.800 sending all the illegals over to Aurora. So I mean 2293 02:01:14.840 --> 02:01:17.479 it's like I think people's eyes are starting to open. 2294 02:01:19.359 --> 02:01:22.119 Yeah, we got more coming up on the Troubleshooter Show 2295 02:01:22.159 --> 02:01:30.359 three three seven one three eight two five five. Go 2296 02:01:30.520 --> 02:01:34.239 with a sure thing Denver's best roofer Excel Roofing dot com. 2297 02:01:34.279 --> 02:01:41.720 You don't pay a cent until you're contenth. 2298 02:01:39.680 --> 02:01:42.840 Time for an insurance check up free, no obligation in comparison, 2299 02:01:43.000 --> 02:01:46.560 call Compass Insurance paying too much your coverage at dozens 2300 02:01:46.560 --> 02:01:49.279 of insurance companies find out now three oh three seven 2301 02:01:49.279 --> 02:01:49.880 to seven to one. 2302 02:01:49.960 --> 02:01:50.239 Help. 2303 02:01:50.399 --> 02:01:53.039 You'll think you're his only customer when you choose Frank 2304 02:01:53.119 --> 02:01:55.560 durand the real estate Man dot com to list your 2305 02:01:55.600 --> 02:01:58.760 home with Remax Alliance three oh three nine two zero 2306 02:01:58.840 --> 02:02:08.319 sixteen twenty two. Hi Tom Marchino, your Troubleshooter three O 2307 02:02:08.479 --> 02:02:12.479 three seven one three talk three O three seven one 2308 02:02:12.520 --> 02:02:16.640 three eight two five five. Let's go to the phones 2309 02:02:16.680 --> 02:02:18.800 and see what we can do for you folks, as 2310 02:02:18.840 --> 02:02:24.600 we do with everything. And we have John who wants 2311 02:02:24.600 --> 02:02:30.279 to comment on Mark. Okay, go ahead, John happen. 2312 02:02:30.000 --> 02:02:32.359 Hey, goody, I don't know who cares. 2313 02:02:32.399 --> 02:02:33.239 It's all it's. 2314 02:02:33.119 --> 02:02:36.279 All in good fun. Hey John, thank you. What's happening. 2315 02:02:36.279 --> 02:02:39.960 Man, Hey, Tom, So two weeks ago, some guy called 2316 02:02:40.000 --> 02:02:42.520 any bought a use truck and it didn't have no 2317 02:02:42.640 --> 02:02:45.199 caps on, and then the guy from the dealership called 2318 02:02:45.439 --> 02:02:47.279 and said he had give him a five hundred bucks 2319 02:02:47.279 --> 02:02:51.079 because uh it was Uh didn't have to worry about 2320 02:02:51.079 --> 02:02:53.920 it for a few years. But the thing is anything 2321 02:02:54.000 --> 02:02:56.279 that has a cat or like an airpump or anything 2322 02:02:56.319 --> 02:02:58.600 like that on it when you go do your missions, 2323 02:02:58.640 --> 02:02:59.279 that has to. 2324 02:02:59.199 --> 02:03:03.680 Be This is the moron. It's not someone called it 2325 02:03:03.680 --> 02:03:08.079 was Marr. Don't don't call him a moron. Are honored, though, 2326 02:03:10.079 --> 02:03:12.079 what do you mean it's the guy. 2327 02:03:11.920 --> 02:03:15.319 You No, it wasn't me. It was not me. 2328 02:03:15.439 --> 02:03:17.199 But what do you mean, Mark, what do you what 2329 02:03:17.239 --> 02:03:19.079 do you mean? It's the guy explained to him. 2330 02:03:19.119 --> 02:03:21.399 It's the guy they called So this this this guy 2331 02:03:21.520 --> 02:03:24.479 called uh And by the way, I ended up sending 2332 02:03:24.520 --> 02:03:27.479 his threatening emails to the cops. But that's a different story. 2333 02:03:27.760 --> 02:03:31.039 So this guy calls up Tom. He buys a used vehicle. 2334 02:03:31.199 --> 02:03:36.640 Okay as is yes. Two months later, two months later, 2335 02:03:37.039 --> 02:03:40.880 check engine light comes on. It turns out it needs cats. 2336 02:03:41.239 --> 02:03:45.439 Follow me so far he thinks the dealership that sold 2337 02:03:45.520 --> 02:03:47.880 him the used car should have to pay for the 2338 02:03:47.920 --> 02:03:50.840 cats because they sold him a truck where the cats 2339 02:03:50.880 --> 02:03:54.399 went bad. Two months later, I told him, he's absolutely nuts. 2340 02:03:54.560 --> 02:03:57.960 It's been two months. So we went into the voucher stuff. 2341 02:03:58.159 --> 02:04:02.479 He never received the voucher because the vehicle was actually 2342 02:04:02.640 --> 02:04:05.560 still under exemption, so it had a five year or 2343 02:04:05.640 --> 02:04:07.199 seven year exemption sticker. 2344 02:04:07.439 --> 02:04:09.199 It just had a ton of miles on it. 2345 02:04:09.039 --> 02:04:12.119 It had like one hundred and fifty two hundred thousand miles. 2346 02:04:12.279 --> 02:04:14.479 So I got the dealership to come on the air. 2347 02:04:14.720 --> 02:04:17.000 They agreed to give the guy five hundred bucks. I 2348 02:04:17.079 --> 02:04:19.880 was shocked they'd actually do it, but the guy keeps. 2349 02:04:20.359 --> 02:04:23.920 The guy called back and said, I'm one hundred percent wrong. 2350 02:04:24.000 --> 02:04:26.159 This is after he loved what I did and took 2351 02:04:26.199 --> 02:04:26.920 to five hundred. 2352 02:04:27.159 --> 02:04:30.439 But he goes, in the state of Colorado, you one 2353 02:04:30.520 --> 02:04:33.960 hundred percent have to sell a vehicle with working cats, 2354 02:04:34.199 --> 02:04:37.399 And I said, no, that's absolutely not true. It was 2355 02:04:37.560 --> 02:04:40.399 out of warranty and it was exempt, so they didn't 2356 02:04:40.399 --> 02:04:42.920 even have to give him the emission sticker. Then two 2357 02:04:42.960 --> 02:04:45.760 months later, it needs cats. This is ald on, Mark. 2358 02:04:45.800 --> 02:04:46.680 Let's clarify that. 2359 02:04:47.199 --> 02:04:47.439 Mark. 2360 02:04:47.840 --> 02:04:50.079 Just clarify the one item it does have to have 2361 02:04:50.279 --> 02:04:52.439 cats on it vision. 2362 02:04:52.279 --> 02:04:56.119 Had cats on it? Yes, right, right, right? Okay, yeah, 2363 02:04:56.159 --> 02:04:58.760 it had cats on it. He kept saying. In fact, 2364 02:04:58.760 --> 02:05:01.840 the dumb ass excuse me me, the caller, I'm not 2365 02:05:01.880 --> 02:05:04.159 talking about this guy, although I think it's him, but 2366 02:05:04.399 --> 02:05:07.039 he kept saying it had no cats. Yes, it did 2367 02:05:07.159 --> 02:05:10.079 visually have cats. They were there. They went bad two 2368 02:05:10.119 --> 02:05:15.079 months later. So tell me, a caller, what. 2369 02:05:15.279 --> 02:05:16.039 Is your issue? 2370 02:05:16.319 --> 02:05:18.000 Did you have an issue with what Mark said? 2371 02:05:19.000 --> 02:05:20.840 You know, I kind of did, and it's not me. 2372 02:05:21.159 --> 02:05:24.520 And if that guy made threatening your emails or something, 2373 02:05:24.520 --> 02:05:25.520 that's that's not good. 2374 02:05:25.640 --> 02:05:28.279 So, uh, the way I understood. 2375 02:05:27.840 --> 02:05:30.479 It, the guy called in and he did buy it 2376 02:05:30.680 --> 02:05:33.560 as a used vehicle, but even as you used the vehicle, 2377 02:05:33.560 --> 02:05:35.760 it's supposed to have the cats on it. If I 2378 02:05:35.840 --> 02:05:39.600 understand it had cats, it had cats on it. 2379 02:05:39.640 --> 02:05:40.960 Bro it had cats. 2380 02:05:41.239 --> 02:05:43.640 I literally asked him in the last call, I said, 2381 02:05:43.680 --> 02:05:44.399 are you telling me? 2382 02:05:44.479 --> 02:05:47.119 I said, hold on, man, are you literally telling me 2383 02:05:47.199 --> 02:05:49.720 someone cut the cats off and they sold it with 2384 02:05:49.760 --> 02:05:52.279 no cats. Because if you're saying that, we've got a 2385 02:05:52.279 --> 02:05:54.840 big problem. He goes, No, they were there, but they 2386 02:05:54.880 --> 02:05:55.479 weren't working. 2387 02:05:56.640 --> 02:05:59.239 Okay, Uh, I apologize, my bad man. 2388 02:05:59.359 --> 02:06:02.880 You got you you don't have to apologize by any means. 2389 02:06:02.880 --> 02:06:05.399 The guy was an absolute moron. I got him five 2390 02:06:05.479 --> 02:06:07.840 hundred bucks, and not only that, I told him where 2391 02:06:07.880 --> 02:06:09.880 to go to get the cat's replaced for less than 2392 02:06:09.960 --> 02:06:13.239 fifteen hundred bucks. Plus he had five hundred from the dealership. 2393 02:06:13.279 --> 02:06:15.279 I got him, so it would have cost him a 2394 02:06:15.319 --> 02:06:16.640 thousand bucks. 2395 02:06:16.920 --> 02:06:17.159 Yep. 2396 02:06:17.199 --> 02:06:20.039 I know you guys say about Wyoming and and you 2397 02:06:20.079 --> 02:06:22.039 guys do a great job. I appreciate it. I just 2398 02:06:23.000 --> 02:06:26.159 apologize again. I'm misunderstood. I thought the cats weren't on it. 2399 02:06:26.199 --> 02:06:28.520 So no, great job, guys, I apologize. 2400 02:06:28.760 --> 02:06:32.560 You don't have to apologize, man, I just can't thank you. 2401 02:06:32.880 --> 02:06:36.439 Worked up? No, not thank you? What is it? 2402 02:06:36.600 --> 02:06:37.079 Intense? 2403 02:06:37.239 --> 02:06:37.760 Intense? 2404 02:06:39.319 --> 02:06:39.880 Intense? 2405 02:06:40.159 --> 02:06:43.960 Thank you? And again and again. I can you imagine 2406 02:06:44.079 --> 02:06:49.920 loss Suzanne living with my intensity? Well, tell me we 2407 02:06:49.960 --> 02:06:53.079 don't offset each other very hi, I. 2408 02:06:53.079 --> 02:06:55.279 Do not want to get into us. She can be intense, 2409 02:06:55.880 --> 02:06:56.800 Oh you damn right. 2410 02:06:56.880 --> 02:06:57.159 She can. 2411 02:06:58.640 --> 02:07:01.279 Yeah, at the times for the right reason. 2412 02:07:01.359 --> 02:07:02.800 You can be very intense. 2413 02:07:04.399 --> 02:07:10.479 Never never, my goh, I have no idea what he's 2414 02:07:10.479 --> 02:07:13.119 talking about. Listen, I'm still told that our Lemon law 2415 02:07:13.159 --> 02:07:16.319 attorney is in a meeting and Joe Lazara is in 2416 02:07:16.319 --> 02:07:16.640 a meeting. 2417 02:07:16.680 --> 02:07:17.439 These are important things. 2418 02:07:17.479 --> 02:07:20.760 We'll even follow them up tomorrow because these are important topics. 2419 02:07:22.439 --> 02:07:24.079 Then we got to get to the bottom of this 2420 02:07:24.159 --> 02:07:28.119 condo thing with you know, I mean, that is just 2421 02:07:28.279 --> 02:07:34.319 horrendous working. Yeah, D's been working on that one. Let's 2422 02:07:34.439 --> 02:07:38.800 let's give the name of that complex out, D. I mean, 2423 02:07:38.840 --> 02:07:40.359 I want to, I want to give the name out 2424 02:07:40.479 --> 02:07:42.359 and let me look up her call again. What's the 2425 02:07:42.439 --> 02:07:46.039 name of the call, Khalia. That's right, it was Khalia. 2426 02:07:46.159 --> 02:07:46.319 Kay. 2427 02:07:48.079 --> 02:07:51.239 Oh, there you go, Thank you, sir, k h l 2428 02:07:51.319 --> 02:07:51.560 e A. 2429 02:07:52.439 --> 02:07:58.720 Yeah, we got it. Uh k h Okay. So what happened? 2430 02:07:59.720 --> 02:08:02.079 Let's recap because it's really disgusting. 2431 02:08:02.279 --> 02:08:04.880 Sure, well, two and a half years ago, her condo, 2432 02:08:05.079 --> 02:08:07.680 which she bought eight years ago, sprang a huge leak. 2433 02:08:07.760 --> 02:08:10.720 She has a video of water just pouring out of 2434 02:08:10.760 --> 02:08:15.800 the walls, and she notified the HOA and her insurance company. 2435 02:08:17.119 --> 02:08:19.920 And this was following a period of very heavy August rains, 2436 02:08:20.520 --> 02:08:24.840 and so the insurance company gutted the entire condo. 2437 02:08:24.920 --> 02:08:26.399 I was there. I saw my own eyes. 2438 02:08:26.640 --> 02:08:29.680 It is nothing but a concrete box, walls, floor and ceiling, 2439 02:08:29.720 --> 02:08:32.239 her concrete and studs where the walls used to be 2440 02:08:33.079 --> 02:08:37.439 and the ho and they stand ready to rebuild her condo, 2441 02:08:37.520 --> 02:08:40.199 to set it, to put it back the way it was. Unfortunately, 2442 02:08:40.279 --> 02:08:46.760 the HOA claims that the roof isn't leaking, and that's 2443 02:08:46.800 --> 02:08:50.399 in conflict with the two leak detectives that Khalia had hired, 2444 02:08:50.720 --> 02:08:53.279 and they were there when I was there, and they 2445 02:08:53.279 --> 02:08:56.279 have photos. One of them showed me photos of holes 2446 02:08:56.399 --> 02:09:00.840 in the flat roof membrane and so to to follow 2447 02:09:00.920 --> 02:09:02.560 up a little bit further, about a week I'd say 2448 02:09:02.600 --> 02:09:04.439 about a week and a half ago, one of her 2449 02:09:04.520 --> 02:09:07.359 leak detectors went back, got on the roof with a hose, 2450 02:09:07.960 --> 02:09:11.039 turned on the water and as a result he observed 2451 02:09:11.159 --> 02:09:17.399 water infiltrating her unit. However, the HOA hasn't fixed according 2452 02:09:17.399 --> 02:09:20.279 to Khalia, they haven't. They haven't. Not only did they 2453 02:09:20.319 --> 02:09:23.000 not fix the roof, but they also claim that the 2454 02:09:23.079 --> 02:09:26.720 roof isn't leaking at all, which is in conflict with 2455 02:09:26.800 --> 02:09:30.159 what the leak detector described from just a few days ago. 2456 02:09:30.680 --> 02:09:34.199 So that's where it stands. It's an impasse. And go 2457 02:09:34.279 --> 02:09:38.000 with a sure thing Denver's Best Roof for excelroofing dot com. 2458 02:09:38.039 --> 02:09:43.760 You don't pay a cent until you're content. Time for 2459 02:09:43.800 --> 02:09:47.560 an insurance checkup free, no obligation. In comparison, call Compass 2460 02:09:47.600 --> 02:09:50.880 Insurance paying too much your coverage at dozens of insurance 2461 02:09:50.880 --> 02:09:54.000 companies find out now three o three seven seven one help. 2462 02:09:54.159 --> 02:09:56.800 You'll think you're his only customer when you choose Frank 2463 02:09:56.880 --> 02:09:59.319 durand the real estate man dot com to list your 2464 02:09:59.359 --> 02:10:02.479 home with Remax Alliance three oh three nine two zero 2465 02:10:02.640 --> 02:10:12.680 sixteen twenty two. Hi Tom Martinez, your troubleshooter three oh 2466 02:10:12.680 --> 02:10:15.359 three seven to one three talk seven one three eight 2467 02:10:15.399 --> 02:10:22.399 two five five. You know, I really, I really was shocked, 2468 02:10:22.399 --> 02:10:27.960 truly at the interview with Zuckerberg and Joe Rogan and 2469 02:10:27.960 --> 02:10:33.079 his other revelations. He's really pissed off at how he 2470 02:10:33.239 --> 02:10:38.880 was pressured at Facebook under the Biden administration. He said, 2471 02:10:39.199 --> 02:10:43.800 the Biden administration would actually call them up and threaten 2472 02:10:43.880 --> 02:10:47.479 them if they didn't take stuff down about COVID that 2473 02:10:47.680 --> 02:10:54.079 was accurate, about the vaccination or about Hunter Biden's laptop. 2474 02:10:55.239 --> 02:10:57.840 I mean, why why. 2475 02:10:57.640 --> 02:10:59.920 Aren't people making a big deal about that? I mean, this, 2476 02:11:00.000 --> 02:11:03.279 this is all coming out now. Plus when Twitter took over, 2477 02:11:03.479 --> 02:11:07.119 excuse me, when when Musk took over, Twitter converted it 2478 02:11:07.159 --> 02:11:10.760 to x All of these those internal documents said the 2479 02:11:10.800 --> 02:11:17.720 same thing. This is a government suppressing free speech. Think 2480 02:11:17.760 --> 02:11:21.239 about that. I mean, that should make people frightened. Instead 2481 02:11:21.920 --> 02:11:26.760 what they start doing, what they're doing instead is predicting 2482 02:11:27.039 --> 02:11:31.159 we're going to have a dictator and no freedoms under Trump. 2483 02:11:31.640 --> 02:11:35.479 Just the very opposite. I mean, I mean, that's what's 2484 02:11:35.520 --> 02:11:39.079 amazing to me. I mean, I you know, it's just 2485 02:11:39.119 --> 02:11:41.760 time to say it like it is. Folks. There is 2486 02:11:41.800 --> 02:11:45.880 a certain faction of this population that crave I've said 2487 02:11:45.920 --> 02:11:52.640 it before. They crave not just desire, they crave government control. 2488 02:11:53.239 --> 02:11:58.560 They crave it. They crave a shutdown of open expression, 2489 02:12:00.359 --> 02:12:05.159 and they hope and pray for control on the masses 2490 02:12:05.720 --> 02:12:08.079 because they want to control the narrative. 2491 02:12:09.720 --> 02:12:11.199 That's just what it is. 2492 02:12:11.279 --> 02:12:14.680 This is not a political talk show, but for God's sakes, 2493 02:12:14.960 --> 02:12:17.600 it's consumer advocacy. And if I don't speak out on 2494 02:12:17.720 --> 02:12:22.439 a phony, we must never let this happen again. The 2495 02:12:22.479 --> 02:12:27.239 government should not control our thoughts, should not control our morals, 2496 02:12:27.520 --> 02:12:31.479 should not control our opinions, even if we want to 2497 02:12:31.760 --> 02:12:39.720 hold inaccurate opinions. And I'm gonna say something else, even 2498 02:12:40.560 --> 02:12:42.479 if we want to. 2499 02:12:42.560 --> 02:12:45.880 Have hateful thoughts that's right. 2500 02:12:46.199 --> 02:12:51.119 You see, a constitutional attorney once told me that wars 2501 02:12:51.119 --> 02:12:56.039 were not fought to protect chocolate chip recipes. 2502 02:12:56.319 --> 02:12:56.880 That's right. 2503 02:12:59.520 --> 02:13:03.039 Think about it that I don't like hateful speech. I 2504 02:13:03.039 --> 02:13:05.760 don't like any of that. Come on, you know I don't. 2505 02:13:06.720 --> 02:13:12.439 But I don't want the government to suppress anything. 2506 02:13:13.840 --> 02:13:19.680 We should have the knowledge, know how and power to 2507 02:13:19.760 --> 02:13:22.439 suppress it for ourselves or our family. 2508 02:13:22.720 --> 02:13:27.880 Tom, who was it there? The only cure for censoring 2509 02:13:27.920 --> 02:13:29.159 speech is more free. 2510 02:13:28.960 --> 02:13:39.079 Speech, was it, Franklin benj It wasn't rhetorical? Hey, did 2511 02:13:39.079 --> 02:13:44.079 you see sixteenth Street mall over the weekend? No, what happened? 2512 02:13:44.640 --> 02:13:47.720 You really didn't know? Some guy? Uh, I'm shocked you 2513 02:13:47.760 --> 02:13:51.439 didn't see this man? Go ahead, go ahead? What's going on? Guys? 2514 02:13:51.520 --> 02:13:54.279 I mean a light attendant on Layover killed in random 2515 02:13:54.319 --> 02:13:59.119 stabbing on Denver sixteenth Street mall. Another one dead, so 2516 02:13:59.399 --> 02:14:02.600 too dead, and I believe one in bad shape. He 2517 02:14:02.720 --> 02:14:07.039 just was indiscriminately stabbing people at the sixteenth Street mall 2518 02:14:07.079 --> 02:14:07.800 over the weekend. 2519 02:14:08.920 --> 02:14:15.079 Oh, on two separate days. Yeah, on Saturday it was 2520 02:14:15.079 --> 02:14:18.239 in the afternoon, and on Saturday he stabbed three people, 2521 02:14:18.399 --> 02:14:21.479 want to believe died. And then he came back yesterday. 2522 02:14:21.600 --> 02:14:25.479 He came back yesterday and murdered another person at sixteenth 2523 02:14:25.520 --> 02:14:28.920 and Mark, this is the wonderful and sixteenth morning. This 2524 02:14:28.960 --> 02:14:30.920 is our six strengths small here in Denver. 2525 02:14:31.920 --> 02:14:33.960 And they did and listen, they caught him. 2526 02:14:34.000 --> 02:14:36.479 It's a twenty four year old d bag. And I 2527 02:14:36.640 --> 02:14:38.840 read his I read his criminal record. 2528 02:14:38.880 --> 02:14:39.359 Oh my god. 2529 02:14:39.479 --> 02:14:43.000 He's been arrested by every county and every municipality around. 2530 02:14:44.239 --> 02:14:46.640 Yeah, and in the meantime he's murdering these people. 2531 02:14:46.800 --> 02:14:51.119 Tom he was bail. Just make sure everybody out there 2532 02:14:51.199 --> 02:14:54.279 thank your mayor, thank Mayor Johnston for this and all 2533 02:14:54.399 --> 02:14:58.000 the great people uh in Denver and in the governor's 2534 02:14:58.039 --> 02:15:03.039 office because he was out for some kind of domestic 2535 02:15:03.159 --> 02:15:08.000 violence or some sort like on one hundred dollar bond. 2536 02:15:11.359 --> 02:15:15.039 Oh my god. And he murdered how many people? 2537 02:15:15.279 --> 02:15:18.159 Two? Two are willing the two are murdered over two days. 2538 02:15:18.640 --> 02:15:21.800 He was first arrested, this is going back in history Westminster, 2539 02:15:22.039 --> 02:15:25.479 then arrested in Denver, then arrested by Adams County, then 2540 02:15:25.560 --> 02:15:28.640 arrested in Denver again. And it looks like he was 2541 02:15:28.720 --> 02:15:31.000 out was his one hundred dollars. It looks like he 2542 02:15:31.079 --> 02:15:33.920 was out on one hundred dollars bond for a sexual 2543 02:15:34.000 --> 02:15:36.600 contact no consent charge. I don't even know what the 2544 02:15:36.640 --> 02:15:38.279 hell that means. It sounds like rape. 2545 02:15:38.359 --> 02:15:40.920 That sounds like a tempt Yeah, that sounds like attempted rape. 2546 02:15:41.199 --> 02:15:43.800 It's unbelievable. He killed two innocent people. 2547 02:15:43.960 --> 02:15:46.359 So now if you go downtown Denver, listen, I don't 2548 02:15:46.359 --> 02:15:49.880 care what the mayor Johnson says. You go down there, 2549 02:15:50.199 --> 02:15:54.239 you might get killed by somebody that's been released numerous times. 2550 02:15:57.319 --> 02:16:01.800 So the question is, folks, do you like on your 2551 02:16:01.840 --> 02:16:06.600 strawberries that chocolate see of sugar or caramel? Do you 2552 02:16:06.720 --> 02:16:08.800 like sugar, sugar of color. 2553 02:16:10.000 --> 02:16:14.560 Or white sugar? That's what I want to know anyway. 2554 02:16:14.600 --> 02:16:16.840 Three oh three seven one three talks seven one three 2555 02:16:16.920 --> 02:16:21.479 eight two five five. You know, the pendulum is certainly 2556 02:16:21.520 --> 02:16:24.000 swinging back and forth. You know, I don't think it's 2557 02:16:24.000 --> 02:16:25.760 ever good. It goes too far one way or the other. 2558 02:16:25.840 --> 02:16:29.880 But I mean, I think, are we in a bubble 2559 02:16:30.119 --> 02:16:37.360 or are people rejecting? Are they speaking, we're the we're 2560 02:16:37.399 --> 02:16:39.239 we're We're where the woke spoke? 2561 02:16:40.360 --> 02:16:40.520 Two? 2562 02:16:41.719 --> 02:16:47.040 Do you think it's a rejection of wokeism or the government, 2563 02:16:47.159 --> 02:16:51.159 the economy? What really is going on? I don't think 2564 02:16:51.239 --> 02:16:54.959 there is a surge of hatred. I don't really believe that. 2565 02:16:55.440 --> 02:16:57.719 But all the doom and gloom and the Mark always 2566 02:16:57.760 --> 02:16:59.200 says to me, Tom, what do you mean all the 2567 02:16:59.719 --> 02:17:00.440 what you reading? 2568 02:17:00.440 --> 02:17:00.920 What are you doing? 2569 02:17:00.959 --> 02:17:05.760 Because I always, I really do tend to skew when 2570 02:17:05.799 --> 02:17:08.079 I read stuff on stuff I don't agree with, because 2571 02:17:08.079 --> 02:17:10.799 that's where I learn the most of what people are thinking, 2572 02:17:10.879 --> 02:17:13.879 not people that just cheer on what I already believe. 2573 02:17:14.200 --> 02:17:17.399 So I always look for, you know, the the other thoughts. 2574 02:17:17.520 --> 02:17:20.280 Anyway, we got to take a break, and I do 2575 02:17:20.399 --> 02:17:23.799 want to tell you about a great company, One Clear 2576 02:17:23.879 --> 02:17:27.120 Choice Garage Doors. They'll come out in a moment. Well, 2577 02:17:27.200 --> 02:17:29.079 you know, make an appointment. Twenty four to seven is 2578 02:17:29.079 --> 02:17:30.920 what I mean. If you can't get your door closed, 2579 02:17:30.920 --> 02:17:34.280 can't get it open, have a broken spring? Any garage 2580 02:17:34.319 --> 02:17:37.639 door issue all their prices on their website, One clear 2581 02:17:37.719 --> 02:17:43.360 Choice Garage Doors. They're a great company, One clear Choice 2582 02:17:43.879 --> 02:17:46.840 Doors dot com. So garage is not in the website. 2583 02:17:46.879 --> 02:17:51.760 It's one clear Choice Doors dot Com. Seven to zero 2584 02:17:52.079 --> 02:17:54.639 three seven zero thirty nine eighty seven