Speaker 1: Y'all ript.
Speaker 2: News.
Speaker 3: You need advice, so you don't have.
Speaker 1: Come running, just as as as the cam shooter's gonna
Speaker 1: help come man, This is.
Speaker 4: The Troubleshooter Show.
Speaker 3: No Tom Martino, Tom Martino here, Welcome to the show.
Speaker 3: Three old three seven one three talk seven one.
Speaker 4: Three eight two five five.
Speaker 3: What's happening in your life? How can we help you?
Speaker 3: Solve problems? Answer questions, take compleats, make your life a
Speaker 3: little easier. That's what we want to do here on
Speaker 3: the Troubleshooter Show. Hey is Major Mark Mouth Major?
Speaker 5: There?
Speaker 4: What's up?
Speaker 3: Hey, brother Mark? Okay, everything's cool. Just wanted to check in,
Speaker 3: make sure you're there. I'll pull up your picture here
Speaker 3: in a minute and see what you're doing. Oh, you
Speaker 3: got the studio cam up? I can see ugly over there. Okay,
Speaker 3: so uh sorry, Bo, you got it a little skewed
Speaker 3: away from Doc. But I imagine that was on purpose,
Speaker 3: But yes it was. I might be able to I
Speaker 3: might be I might be.
Speaker 4: Able to move that.
Speaker 3: I why don't you move it over to the Kelly
Speaker 3: so you can get less of nothing behind Bo and
Speaker 3: a little of Doc's profile. So the women know where
Speaker 3: to tune in for him, and uh, just to.
Speaker 4: Rotate that over.
Speaker 3: It would be good if you could pan it, I
Speaker 3: would say, standing behind it, pan to the left anyway,
Speaker 3: three oh three seven one three talk seven one three
Speaker 3: eight two five.
Speaker 4: I'll bring them up in a minute.
Speaker 3: And we are here as we are every day, solving problems. Now,
Speaker 3: I'm going to tell you, as with everything in life,
Speaker 3: my god, I've said it before, everything in life has
Speaker 3: become political these fires. It's oh god, I feel so
Speaker 3: sorry for people. I really, oh man, I can't imagine
Speaker 3: the pain and misery people.
Speaker 4: Are going through right now?
Speaker 3: Does it belong in the political realm? Were their mistakes?
Speaker 5: Made?
Speaker 4: A ton of them?
Speaker 6: I am?
Speaker 3: How about that? Mark?
Speaker 4: A ton of mistakes were made.
Speaker 7: How do you work on the same reservoir forever and
Speaker 7: it's empty? How do you cut the fire budget by
Speaker 7: seventeen point five million in California?
Speaker 4: In California? Yeah?
Speaker 3: Yeah, pretty bad. It's pretty bad.
Speaker 4: Anyway, here we folks.
Speaker 8: What Russ put on?
Speaker 4: What?
Speaker 8: I'm sorry? Uh? What was on the radio? Uh?
Speaker 9: Ross?
Speaker 4: What? What?
Speaker 10: Ryan?
Speaker 3: What?
Speaker 4: Ryan?
Speaker 6: Uh?
Speaker 8: That SoundBite that Ryan played on Friday about the fire
Speaker 8: chief saying, wouldn't you want somebody that looks like you
Speaker 8: to come in and rescue you in a fire rather
Speaker 8: than somebody who can actually lift and carry you. That
Speaker 8: was just unbelievable to me.
Speaker 3: To me, I know that was so I don't even
Speaker 3: understand what what the fire chief was getting at you.
Speaker 8: I mean, well, then if somebody comes into your house,
Speaker 8: you'll more likely to go with them if they look
Speaker 8: like you, which is an absolutely absurd statement.
Speaker 3: You know what, I will go with anyone who wants
Speaker 3: to save me for anything, and that goes for first aid,
Speaker 3: first responding surgeons, doctors, nurses, mechanics.
Speaker 4: What do you know?
Speaker 3: Why let me ask this, and seriously please call with
Speaker 3: consumer problems, questions and complaints. I swear to God though
Speaker 3: this has become a ubiquitous part of our life, so
Speaker 3: we have to discuss it. You know, I don't have
Speaker 3: an agenda here, but here's what I want to know.
Speaker 3: Why is it, And let's just face it, it is the
Speaker 3: liberal agenda. Why do they highlight differences to begin with?
Speaker 3: They're the ones that are making divisions among us. It's
Speaker 3: not a fireman, it's a black fireman or hispanic fireman,
Speaker 3: or a white fireman, or a white police officer at
Speaker 3: black police I mean, why can't we just have fire
Speaker 3: firefighters and police officers and people who love people.
Speaker 4: And they come in all shapes and sizes. Why is it?
Speaker 3: Why is it that liberals have to highlight the differences
Speaker 3: among us? Are they afraid that if we don't do that,
Speaker 3: they won't have a power base anymore? By tapping into
Speaker 3: that envy and that feeling of being left out?
Speaker 4: What is it now?
Speaker 3: Now you might say, well, yes, you're tom for a
Speaker 3: white guy. You can sit there and say that all
Speaker 3: you want. You haven't had to live through this. Well,
Speaker 3: I am sure there were challenges and there still are
Speaker 3: for people, because there are some people who are stupid.
Speaker 3: But for the most part, why do we still keep
Speaker 3: highlighting differences?
Speaker 4: Differences and we're being preached to? Another thing?
Speaker 3: I would like to one time, I don't know if
Speaker 3: I tuned into this open camera kind of like a
Speaker 3: C span in the Oval Office. I didn't even know
Speaker 3: they had it, but it was. It seemed pretty candid,
Speaker 3: and it was President Biden being updated on the fire,
Speaker 3: and the mayor of Los Angeles was on the phone
Speaker 3: along with I believe the governor, and they were totally
Speaker 3: getting away from the fire aspect. Of the fire and
Speaker 3: the water aspect and the response aspect, and they kept saying,
Speaker 3: this is what a climate emergency looks like. It's all
Speaker 3: climate change. A climate emergency. It's not a fire. When
Speaker 3: we have freezes, it's not a freeze. When we have
Speaker 3: warm spells, it's not a warm spell. When we have blizzards,
Speaker 3: it's not a blizzard. When we have floods or fires
Speaker 3: or anything, They're all climate emergencies. Not even climate instances
Speaker 3: or events or climate catastrophes, but climate emergencies brought in
Speaker 3: by man. How arrogant are we to believe that we
Speaker 3: can change nature? I mean, look, I don't think we
Speaker 3: should destroy earth, and we should do everything we can
Speaker 3: to cherish it and to be good stewards. But everything
Speaker 3: in the world, everything has turned political. Everything. When we
Speaker 3: had the pandemic, it was political. The forest fires are political.
Speaker 3: Climate is political. If we are undergoing climate change, is
Speaker 3: it our doing? Can we change it? Can we really
Speaker 3: change it? When one volcanic corruption can undo everything we
Speaker 3: have ever done since one hundred years, for one hundred years,
Speaker 3: what can we do? I'm not making fun of people,
Speaker 3: I'm truly asking questions. I'm so tired of people being
Speaker 3: angry at each other and not truly being able to
Speaker 3: just answer questions and discuss things. And you know, look
Speaker 3: how many billions of people are on Earth right now.
Speaker 3: And I know we like talking about car cow farts
Speaker 3: and cow verps, but people fart and burp too. I mean, ultimately,
Speaker 3: I think the environmental message from wackos are do away
Speaker 3: with life on Earth and the Earth will be fine.
Speaker 3: There won't be any life, but the Earth will be fine. Truly,
Speaker 3: if you harnessed every single emission that was ever put
Speaker 3: out since the dawn of the industrial Age, every single
Speaker 3: one of them, it doesn't amount to what you think
Speaker 3: it does. I want you to just do that on
Speaker 3: your own. I'm not going to bore you with volumetrics. Volumetrics, well,
Speaker 3: it sure doesn't.
Speaker 7: It sure doesn't equal a bit volcano, or it doesn't
Speaker 7: equal an asteroid hitting the planet like it did millions
Speaker 7: of years ago.
Speaker 3: Now, by the way, when Doc was talking on his mic,
Speaker 3: he sounded normal. But I don't know what's going on
Speaker 3: at the studio with your mic, Mark, but a sound
Speaker 3: of it a little processed, and again.
Speaker 4: Doc sounded fine. Bo say hello to me.
Speaker 11: Hello, Tom, and the listeners out there today have a
Speaker 11: good Monday.
Speaker 3: Yeah, okay, okay, I hear big time.
Speaker 6: Yeah.
Speaker 3: So I'm not sure what's going on because I don't
Speaker 3: I don't have one here. But anyway, your mic seemed
Speaker 3: to be the one that was doing it, but who knows?
Speaker 3: Uh three oh three, I'm getting really solid good readings
Speaker 3: here three O three seven to one three talk seven
Speaker 3: one three A two five five. Do we have John
Speaker 3: Fuller on board today?
Speaker 2: Is he?
Speaker 4: I know he's not in the studio. Is how he
Speaker 4: wasn't feeling good?
Speaker 3: Okay, so we won't have John our person injury attorney.
Speaker 3: Let's uh take a quick break, and really, what I'd
Speaker 3: like to do is focus on problems, questions and complaints,
Speaker 3: especially starting out the year and doing it the right way,
Speaker 3: and what we should do and what we shouldn't do
Speaker 3: to make our lives just a little easier. I mean, really,
Speaker 3: there's so much we can do in this coming year.
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Speaker 3: Hi Tom Martine, your troubleshooter three oh three seven one
Speaker 3: three talk three oh three seven one three eight two
Speaker 3: five five. I want to talk to Deputy D with
Speaker 3: me here about an issue going on. So I'm going
Speaker 3: to go and deputy out and then to use your
Speaker 3: camera as well. So go, what is the case, what
Speaker 3: does it have to do with You may recall that,
Speaker 3: hold on, let me get your mic and go ahead.
Speaker 2: You may recall that a few weeks ago, just before
Speaker 2: a Christmas break, a lady called named Khalia called this
Speaker 2: about a flooded condo that's kind of over in near Ilift.
Speaker 2: And uh, it's it's over there near Ilift.
Speaker 3: How did it flood?
Speaker 2: Well, so about two and a half years ago, after
Speaker 2: a period of very having august rain, her condo flooded. Yeah,
Speaker 2: presumably from from a faulty roof.
Speaker 4: And well, I'm looking up the case. What was her name?
Speaker 3: Khalia?
Speaker 4: Okay?
Speaker 2: Ah l e a okay, Khalia, Yeah, and I can
Speaker 2: get you the it's okay, yeah, Khalia. So anyway, so
Speaker 2: her insurance, so she made an insurance claim. Her insurance
Speaker 2: company came in and they had a company tear out
Speaker 2: the entire interior of the unit. You may recall I
Speaker 2: went there that Friday. That was the case that I
Speaker 2: went on a little field trip. I wasn't prepared to
Speaker 2: see the disaster that unfolded before my eyes.
Speaker 3: I walked into this condo.
Speaker 2: It's literally a concrete box, concrete floors, walls and ceiling.
Speaker 3: And studs where walls used to be.
Speaker 2: And they did that to get the place dried out
Speaker 2: and get it ready to be rebuilt. However, it's still wet.
Speaker 2: There's still water coming in two and a.
Speaker 3: Half, so her insurance can't finish the inside. That's right.
Speaker 2: And there were four leak detectors on site. There were
Speaker 2: representatives from the HOA, and there was some guy from
Speaker 2: an insurance company when we were there, and two leak
Speaker 2: detectors which she had hired herself identified poles in the roof.
Speaker 2: She lives on the ground floor, or used to live
Speaker 2: on the ground floor of a two story condo they
Speaker 2: lived now by the way. Well, that's another part of
Speaker 2: the problem. The insurance company paid for her to rent
Speaker 2: an apartment for two years, but a few months ago
Speaker 2: that benefit ran out, so now she's paying for an
Speaker 2: apartment on her own, she's paying a mortgage payment, she's
Speaker 2: paying the HIA dues, and all of her other living expenses.
Speaker 2: And there are holes. The two leak detectors that she
Speaker 2: hired found holes in the roof. One of them a
Speaker 2: couple of weeks ago, went up there with a hose,
Speaker 2: turned on the hose and then observed water coming down
Speaker 2: her walls.
Speaker 3: In her unit.
Speaker 2: The position of the two leak detectors that the association hired,
Speaker 2: and the position of the association is the roof isn't leaking.
Speaker 3: We don't know where the water is coming from. Well,
Speaker 3: but is there a problem?
Speaker 2: Well, I agree, it's their problem, but that doesn't mean
Speaker 2: that they did anything about it. And so far it
Speaker 2: appears that they have taken absolutely no steps to actually
Speaker 2: fix the problem now because they disclaim any responsibility for it.
Speaker 3: Position is absurd, which is their position is, yeah, it's leaking,
Speaker 3: but we don't know where. In the meantime.
Speaker 2: Oh and by the way, they haven't even made an
Speaker 2: attempt to inspect the unit above her, the only unit
Speaker 2: above her, which, by the way, according to Kohala, is
Speaker 2: also experiencing ongoing flooding to this day, to the extent
Speaker 2: that the resident of that unit had to buy a
Speaker 2: dehumidifier and dump it out every once in a while
Speaker 2: because that unit is constantly wet.
Speaker 3: So when when did this call coman? So this came in?
Speaker 2: I want to say it was the week before we
Speaker 2: took our Christmas break, so that would be yeah, and
Speaker 2: was on the shown yet, yeah, it was you and
Speaker 2: I here she called.
Speaker 3: You couldn't believe what she had to say. I'm trying
Speaker 3: to find the damn call. I can't find it, but
Speaker 3: so I can. Well, where does it stand right now? Well,
Speaker 3: here's where it stands. She is out of money.
Speaker 2: She has broke the HOA won't fix so far, it
Speaker 2: hasn't fixed or taken any steps or even indicated they're.
Speaker 3: Going to fix the leak.
Speaker 2: They are now sending her delinquency notices because.
Speaker 4: I have a Kalia right here. Yeah, December sixteenth, that's it.
Speaker 2: So now she's broke the association of sending her delinquency
Speaker 2: notices because she's just making way too many monthly payments.
Speaker 3: So they acknowledge it problem, but they're not doing anything.
Speaker 2: Well, they acknowledge that there's water in there, but they
Speaker 2: deny responsibility. Okay, then so what do we do? I mean,
Speaker 2: this is a dreadful position to be in. She's without
Speaker 2: a home, she's broke, she's without my she's working three
Speaker 2: jobs in an attempt to make all these things.
Speaker 4: I don't know.
Speaker 3: I may want to call Brad, but is this truly
Speaker 3: a real estate issue?
Speaker 4: I don't know.
Speaker 3: Brad O'Brien, should we call him?
Speaker 2: It's well, I think there are two reasons that's a
Speaker 2: real estate problem. One is what can we what can
Speaker 2: she do to make the association plug the leak?
Speaker 4: Yeah?
Speaker 2: The other question I have is I've never heard of this,
Speaker 2: but after all these years, is there a way to
Speaker 2: make the insurance company just declare the unit of total
Speaker 2: loss pair whatever the fair market value.
Speaker 3: Okay, let's get two people on for this. Kachina, if
Speaker 3: you're listening, and Mark, you can make sure she doesn't
Speaker 3: have the mimosas in hand.
Speaker 4: Soon you're there. I'm already on my floor. It's all good. Okay.
Speaker 3: We're gonna get Matt On from Paragon Services, Matt Stanford,
Speaker 3: and then I would like to get Brad O'Brien. Ok
Speaker 3: Let's just see what they have to say, But the
Speaker 3: leak detectors that were there, what did they say?
Speaker 2: Well, the two detectors that are working for the HOA
Speaker 2: and for their insurance company claim the roof isn't leaking. However,
Speaker 2: the two detectives that she hired not only took pictures
Speaker 2: of holes. It's a flat roof with a membrane on it.
Speaker 2: They not only have photos of the holes in the
Speaker 2: bad brain. One of them told me in person that
Speaker 2: the roof is a mess. And furthermore, one of them
Speaker 2: went up there about a week and a half ago,
Speaker 2: took the hose with him and caused the leak in
Speaker 2: her unit just by turning the hose on on the roof.
Speaker 4: Ridiculous, ridiculous. Now I am. I am so.
Speaker 3: Put off by people who are shirking responsibility for people's
Speaker 3: That's the thing a lot of these have in common.
Speaker 3: You know, sometimes we have consumers that are off base,
Speaker 3: but now we have consumers done nothing wrong. The least
Speaker 3: leak detector says there's a leak. Okay, now stop the leak.
Speaker 3: Did the hui actually say to you there's nothing we
Speaker 3: can do.
Speaker 2: They wouldn't talk to me, but they talked to her
Speaker 2: and not only will they not release to her the
Speaker 2: reports from their leak detectors, they claim in their conversations
Speaker 2: with her, Hey, our detector said, the roof is fine,
Speaker 2: that's not leaking.
Speaker 3: Don't know where the water is coming from.
Speaker 4: Period.
Speaker 3: Well so we're so it's at a standstill.
Speaker 2: But it's like everybody is waiting her out, like she
Speaker 2: just doesn't have the resources left to fight them anymore.
Speaker 2: She doesn't know where to turn. She doesn't know what
Speaker 2: the next.
Speaker 4: What's the name of this place?
Speaker 3: I actually don't know. I mean, it's somewhere in my notes.
Speaker 3: But well let's find out. I can I can find out.
Speaker 11: I have a question, Hi, Hi Dimitri, Hey, can this
Speaker 11: lady just pay one of our roofers on the referral
Speaker 11: list to just plug up there.
Speaker 4: The roof front.
Speaker 3: Maybe it's not come maybe it's not coming from a roof. Well,
Speaker 3: it's coming from the roof.
Speaker 2: According to her leak detector, he went up there a
Speaker 2: few days ago with a hose turned on. The hose,
Speaker 2: went down to her unit and saw water coming down
Speaker 2: the walls, but their lead detector said they won't let
Speaker 2: him see it. Their league, the HLA's league detector wouldn't
Speaker 2: take a hose up there. He just went up on
Speaker 2: the roof, looked at it and said, oh no, the
Speaker 2: roof is fine.
Speaker 3: There are no leaks on the roof.
Speaker 8: Are there leaks going on another condo units?
Speaker 2: But there's only one condo unit above her. It's a
Speaker 2: two story building. The condo above her is also constantly
Speaker 2: getting flooded. It's wet, it's and by the way, Tom,
Speaker 2: it's it's even worse now than it was back then
Speaker 2: because when I walked into the unit a few weeks ago,
Speaker 2: the stench of mold and mildew was overpowering. It was
Speaker 2: like a five hundred year old crypt in there. We
Speaker 2: had a we walked out. The walls have mold, the
Speaker 2: studs have mold, the ceiling has mold. And the insurance
Speaker 2: company also denied her recent claim for mold mitigation.
Speaker 4: Oh my god.
Speaker 3: Well, okay, we got to talk to Brad and we
Speaker 3: got to talk to Matt. That's all there is to it.
Speaker 3: We have to take this quick break three oh three
Speaker 3: seven one three talks seven one three eight two five five.
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Speaker 3: Time for an insurance check up free, no obligation. In comparison,
Speaker 3: call Compass Insurance. Paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three, seven
Speaker 3: to seven to one help. You'll think you're his only
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Speaker 7: All right, three oh three seven one three eight two
Speaker 7: five five. You've been ripped off for taking advantage. Honestly,
Speaker 7: this is the best time to call right now three
Speaker 7: oh three Martino, and I say this all the time.
Speaker 4: Listen to me. That number works on and off the air.
Speaker 7: You can call us any time, leave a message if
Speaker 7: we don't answer, and one of us is going to
Speaker 7: reach back out to see if we can help you.
Speaker 4: Three zero three seven one three.
Speaker 7: Eight two five five now help help at troubleshooter dot
Speaker 7: com also works all the time. Let's get these phone
Speaker 7: lines filled. Three oh three seven to one three A
Speaker 7: two five five. Hey, I'm sorry, Dmitri. Why is Brad
Speaker 7: O'Brien on? What were you going to ask him about
Speaker 7: this condo? And then looks like BRANDI promise, ILL come
Speaker 7: to you, Tony Hank tight two lines open, three oh
Speaker 7: three Martino.
Speaker 4: But what was that about, Dmitri?
Speaker 2: Well Mark, it's a desperate situation that this lady named
Speaker 2: Kalia found.
Speaker 4: Herself a situation.
Speaker 7: What exactly were we going to ask Brad O'Brien and
Speaker 7: I brought him up by the way.
Speaker 2: Okay, go, okay. I have two I have two questions
Speaker 2: for him. One is how does she go about forcing
Speaker 2: the association to actually fix the roof and stop the
Speaker 2: leak so that her insurance company can rebuild her condo
Speaker 2: she can move back. Second question, The second question I
Speaker 2: have is whether it's even possible to make the insurance
Speaker 2: company in this case as Farmers just declared the unit
Speaker 2: of total loss and pay her out the fair market
Speaker 2: value of it two and a half years ago, so
Speaker 2: she can go along with her life.
Speaker 7: Well, I don't think it works that way, because the
Speaker 7: condo itself, I mean, the only thing that they Brad
Speaker 7: O'Brien in general, the only thing she's going to ensure
Speaker 7: is the dry wall in.
Speaker 4: Is that correct? In most cases?
Speaker 7: So if you talk about a total loss on a condo,
Speaker 7: I mean the total loss wouldn't actually be the unit itself,
Speaker 7: it would just be the contents, right.
Speaker 3: Yeah.
Speaker 12: Normally the HI declaration says where the point of demarcation
Speaker 12: in the wall is that the unit owner is responsible for. Yeah,
Speaker 12: in the outward part that the HO is responsible for,
Speaker 12: but typically it's the dry wall in is the is
Speaker 12: the honor responsibility.
Speaker 4: And then more important in here.
Speaker 7: So Dimitri, I don't see that happening because there's yeah,
Speaker 7: there's no coveragechair, But the other part, how.
Speaker 2: Do you there's no there's no way to declu Yeah,
Speaker 2: there's no way to declare it the total loss.
Speaker 3: Is that right, Brian?
Speaker 4: Yeah, the whole building would have to be a total loss,
Speaker 4: not a car that.
Speaker 3: Can get totaled. This is this is real estate, okay,
Speaker 3: And with that answers that question.
Speaker 12: Yeah, a condy minium is a defined space in the air,
Speaker 12: and unless the whole entire building goes away sometimes it does,
Speaker 12: like it burns down, that space can be perpetually renewed
Speaker 12: and replace through replacement and repairs.
Speaker 4: Yeah, that's that's just that's just how it works.
Speaker 7: But more importantly, Brad, let's say the h O Way
Speaker 7: is supposed to take care of the roof and the
Speaker 7: HO Way is not. And the reason we know that
Speaker 7: is when it rains, water gets into a unit. Now
Speaker 7: I'm stretching this out a little bit to get to
Speaker 7: the point. So, how do you force somebody that's supposed
Speaker 7: to take care of someone?
Speaker 4: What kind of legal action?
Speaker 7: What would she have to do to force them to
Speaker 7: fix the problem that apparently they're responsible for that's doing
Speaker 7: damage to her.
Speaker 12: Well, the workforced me pretty much means you have to
Speaker 12: go to court and get an order to compel Bitua
Speaker 12: to do their job, or alternatively, can go to court
Speaker 12: and get trying to get an award of damages for
Speaker 12: the property damages so that this home owner can get
Speaker 12: the work done.
Speaker 5: Through his own contractor.
Speaker 4: But Dimitri, it is literally still leaking, right, Yeah.
Speaker 3: Yeah.
Speaker 2: One of the leak detectors put a hose on that
Speaker 2: roof about a week and a half ago, and there
Speaker 2: was water coming down this lady's walls.
Speaker 7: So she's to the point where she probably has to
Speaker 7: hire an attorney. Does she have any money? I know
Speaker 7: nothing about this.
Speaker 2: No, man, she's broke. She's working three jobs. She's making
Speaker 2: HOA payments, mortgage payments, and her expensive rent payments on
Speaker 2: a place where she's had to live for the past
Speaker 2: two and a half years.
Speaker 7: Now, wait a minute, what do you mean rent payments?
Speaker 7: Does she rent or does she own?
Speaker 2: No, she owns this condo, but it's unlivable, so she
Speaker 2: had to move into an offside apartment and her insurance
Speaker 2: company tore out the entire condo. It's literally just they
Speaker 2: tore out the entire interior. All that's left is concrete walls,
Speaker 2: concrete ceiling, and concrete floor.
Speaker 3: She got studs where the walls used to be.
Speaker 7: She's got to get someone over there. Well, she has
Speaker 7: no money at this point. With no money, I'm not
Speaker 7: even sure what you do. I mean, you're not gonna
Speaker 7: have a contractor, go rebuild it for free. You're not
Speaker 7: going to have an attorney, so up and do hundreds
Speaker 7: of hours.
Speaker 3: Ye Mark.
Speaker 2: Her insurance company stands ready to ready to rebuild the unit. Okay, good,
Speaker 2: so that we will get rebuilt. But there's no sense
Speaker 2: in doing that.
Speaker 3: Because the.
Speaker 4: Aren't they paying her rent right now? Wasn't that part
Speaker 4: of her?
Speaker 2: Governer paid her rent for two They paid her they
Speaker 2: paid her rent for two years, and she exhausted that
Speaker 2: alternative housing benefit.
Speaker 4: And why Tom Trie, why is it taking two years?
Speaker 2: Because the association refuses to acknowledge that the roof is
Speaker 2: leaking and water is infiltrating her unit.
Speaker 4: Wow, I ASSOCIATIONE what can she do?
Speaker 12: She's ideally you try to stay out of court, work
Speaker 12: this out amicably, you know.
Speaker 4: And well it's been two years Brad.
Speaker 12: Yeah, Well, as she retained her un inspector to have
Speaker 12: some expert on her side.
Speaker 3: Who can yes, she had two yes.
Speaker 2: When I was when I visited this this condo about
Speaker 2: a month ago, she had two of her own league
Speaker 2: detectors on site along with the two detectors that were
Speaker 2: hired by the h OOA and their insurance company. So
Speaker 2: she does have experts along with corroborating exhibits.
Speaker 3: She's like photographs, her.
Speaker 4: Experts took the holes in the roof.
Speaker 7: Dmitri if everything is his, You're being told by her
Speaker 7: she's got to hire an attorney. I don't know what
Speaker 7: else to tell her. I mean, she's got to hire
Speaker 7: an attorney to four's the hoa or to force the
Speaker 7: management whomever to get it done.
Speaker 2: She stands ready to do that, and she stands ready
Speaker 2: to pay the attorney bills. She knows that's what it's
Speaker 2: going to take. So Brad, is it okay for me
Speaker 2: to refer her to you to hire you for a consultation.
Speaker 7: Yeah, And then Brad caneps Bred and then the abreast
Speaker 7: of it.
Speaker 4: I mean, I'd love to know how this one goes.
Speaker 2: And Brad and in the meantime, Tom also suggested that
Speaker 2: we ask Matt from Paragon Services, the public adjustering company,
Speaker 2: to go out there and take a look at this unit.
Speaker 2: In part, it's because Khali Kalia's unit is now covered
Speaker 2: with mold, right because it's been cold and wet there
Speaker 2: for the past two and a half years, and her
Speaker 2: insurance company denied the mold claim. Yeah, probably, I think
Speaker 2: that's probably going to be part of your conversation or
Speaker 2: Matt's report. Well, probably part of the conversation you're gonna
Speaker 2: have with this lady.
Speaker 7: You know, I don't know if they would ever pay
Speaker 7: for that, though, Dimitri, because all that happened after the fact,
Speaker 7: right after the initial claim. Well, I mean, the insurance
Speaker 7: company is not gonna it's been two years, no matter
Speaker 7: how we look at it, it's been two years.
Speaker 4: She should have.
Speaker 7: Hired an attorney, you know, a year and a half ago,
Speaker 7: for that sake. I don't think it's the insurance company's
Speaker 7: issue at this point.
Speaker 2: Well, okay, even if that's correct, which I think you
Speaker 2: are correct, where do we go now?
Speaker 7: You know, we need to get this thing right out.
Speaker 7: Got a higher plug. She's got to call Brad. That's
Speaker 7: gonna be the first thing. Give her Brad's number. Seven
Speaker 7: year zero three seven zero seven three eight eight. I
Speaker 7: really got to take this break, guys, everybody holds tight.
Speaker 7: We got two lines open three oh three, Martino, Tony
Speaker 7: and Brenda. I promise I'm coming to you right after this.
Speaker 3: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check free no obligation comparison call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate man dot com
Speaker 3: to list your home with Remax Alliance three all three
Speaker 3: nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven five one line open.
Speaker 7: You've been ripped off for taking advantage of Honest to God,
Speaker 7: we want to hear from you. Hey, Brenda, I don't
Speaker 7: know where this came up. You got to comment on
Speaker 7: para why?
Speaker 9: Uh No, I need a question on a pair of
Speaker 9: refund sure.
Speaker 10: I need to see if you have any contexts within
Speaker 10: that organization. My son in law lost his pair of
Speaker 10: job in October and applied for a pair of refund
Speaker 10: with a direct deposit and they told him six to
Speaker 10: eight weeks. It's been twelve weeks now when he calls back,
Speaker 10: they say they gave it to the wrong person and
Speaker 10: they're having to investigate and it's still processing. But he's
Speaker 10: a single income family of three and honestly they've been
Speaker 10: in and out of eviction for three months while he's
Speaker 10: been trying to find a Joh, my god, really help
Speaker 10: him if he could get it refunded and we eat.
Speaker 10: All they keep telling him is that it's processing.
Speaker 4: That that's insane.
Speaker 7: Hey, Deputy Bow, you mind making a call over to
Speaker 7: paira do a little research.
Speaker 4: Figure it out now.
Speaker 7: Is there like a caseworker or somebody that they've been
Speaker 7: dealing with directly, some kind of phone number in a
Speaker 7: name that you guys already have or nothing.
Speaker 10: Yes, there probably is. It's for my son in law.
Speaker 10: I can give you his name and numbers.
Speaker 4: Let's do that.
Speaker 7: I'm going to have Bow reach information. I'm going to
Speaker 7: have Bo reached directly out there. I do want to
Speaker 7: say something. I mean, if there he's going to take
Speaker 7: the lump some.
Speaker 10: Huh, yes, because.
Speaker 4: That's a pretty big tax event.
Speaker 10: Well, and he hasn't had a job for four months
Speaker 10: and they're getting eviction notices every month.
Speaker 9: Oh my god to pay their mortgage.
Speaker 8: It's just one of the Is he collecting unemployment?
Speaker 4: Yeah, that's a good question.
Speaker 10: Not yet, because you have to submit eighteen months of
Speaker 10: pastus and he doesn't have it. Eighteen months and they said, well,
Speaker 10: he could submit it, but they will probably reject it.
Speaker 10: So he hasn't submitted unemployment and I told him today
Speaker 10: to submit that with maybe W two's maybe they would
Speaker 10: accept those instead of pay stub. So you know he's
Speaker 10: looking into that. But you know, this parent thing would
Speaker 10: be a big thing if he could get the money.
Speaker 7: Yeah, that's one of the worst things he can do,
Speaker 7: but I get it. If you got to have it,
Speaker 7: I mean, better be out on the streets and pay
Speaker 7: or not pay taxes.
Speaker 8: Has he been employed for more than eighteen months?
Speaker 10: He has, but with different companies.
Speaker 9: This one he was with Pair was for like a
Speaker 9: ten month per Okay.
Speaker 7: I've never had anybody call in doc or Brenda that
Speaker 7: said they had to have eighteen months. Generally, when you're
Speaker 7: paying into unemployment, they know you've been paying into it.
Speaker 8: Yeah, so I.
Speaker 4: Don't understand that part at all, honestly, Brenda.
Speaker 10: Well I don't either.
Speaker 4: But are you sure he's worked eighteen months?
Speaker 3: Uh?
Speaker 10: Yeah, he was with Southwest prior to changing to this.
Speaker 13: Yeah.
Speaker 7: And they're not going to be paid under the table,
Speaker 7: so yeah, yeah, there should be no reason we've got
Speaker 7: someoney over who's hey, Kelly.
Speaker 4: Who is it Phil? What's his last name? Over at
Speaker 4: unemployment spector or something?
Speaker 8: No sheep shirt to Phil something.
Speaker 4: But yeah, he's the boss man. There's no higher than him.
Speaker 4: Let's do this, Brenda.
Speaker 7: You need to give Bo the information on him or
Speaker 7: his phone number whatever. Bo you're gonna call up over there.
Speaker 7: Let's get all the relevant information and we'll send it
Speaker 7: off to Phil for the unemployment part. Then on the
Speaker 7: other side, you're gonna be looking into the para and
Speaker 7: why this guy can't get his money if they accidentally
Speaker 7: send it to the wrong person.
Speaker 4: This guy shouldn't be dealing with that. Who cares.
Speaker 10: They've been investigating that for four weeks.
Speaker 7: Yeah, that's insane. This guy needs the money. They don't
Speaker 7: want to be out on the street. It's just crazy.
Speaker 7: Hold on, Brendan, we're gonna help with this. Three zero
Speaker 7: three seven one three A two five five. We're gonna
Speaker 7: have two open lines in a second. Hey, Tony, what's
Speaker 7: going on with you?
Speaker 5: Yeah?
Speaker 14: Subject I've never heard on your show is recirculating pumps
Speaker 14: in the house.
Speaker 13: Yay or nay?
Speaker 4: Well, what do you mean by that? For what?
Speaker 14: It's something I just learned about. It's a pump that
Speaker 14: recirculates the hot water in the house. So you're all
Speaker 14: your faucets have instant hot water.
Speaker 7: Well, why would you do that compared to almost an
Speaker 7: instant hot water that's you know, right under the sink
Speaker 7: at that particular point of use place. Why would you
Speaker 7: do this massive system that's running to wear every bathtub,
Speaker 7: every shower, every bathroom sink. I mean does it run everywhere?
Speaker 14: Yes, And it's what a plumber recommends.
Speaker 9: You know what.
Speaker 4: Let's do this.
Speaker 7: I want to learn more about this. This is an
Speaker 7: interesting topic. Let's get Bob Logan on or one of
Speaker 7: his plumbers or someone from fix It Kelly.
Speaker 4: Let me put you on hold. Man. This is a
Speaker 4: great question. I have questions. How much do they cost?
Speaker 7: Why wouldn't you just do like an electric one point
Speaker 7: of use at the ones you want instant hot water,
Speaker 7: maybe the kitchen sink, in the shower, but every single
Speaker 7: every single tap in the house.
Speaker 4: I want to learn more about this.
Speaker 7: Three oh three seven one three eight two five five,
Speaker 7: We're gonna have one line open. Hey, by the way, Tim,
Speaker 7: I'm gonna come to you about this car accident. We
Speaker 7: can get an attorney on. We could do all different
Speaker 7: kinds of things. But we're coming right up on the break.
Speaker 7: I do want to talk about uh, just real quick
Speaker 7: because I'm killing a minute here. But these fires men
Speaker 7: are devastating. You know, I've seen people online actually go
Speaker 7: oh they deserve it and stuff. No one deserves to
Speaker 7: lose everything. I don't care if you're a Hollywood star
Speaker 7: or if you know that house that got burned down
Speaker 7: was passed down to you from your great grandparents down.
Speaker 7: It is the most horrible thing I think I've ever seen.
Speaker 7: It is the most devastating photos you could ever imagine.
Speaker 8: Works. Then celebrities, most are working sticks folks.
Speaker 7: We're gonna have two lines open coming back from the break.
Speaker 7: We want to hear from you. Three oh three Martino Help,
Speaker 7: troubleshooter dot com, Everybody old.
Speaker 3: Day, go with a sure thing Denver's Best roofer Excel
Speaker 3: Roofing dot com.
Speaker 4: You don't pay a cent until you're contenth.
Speaker 3: Time for an insurance check up, free, no obligation comparison
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies. Find out now three oh three, seven
Speaker 3: to seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two.
Speaker 4: Rift New need.
Speaker 3: Advice, so you don't have.
Speaker 1: Come running just as fast as we can. Shooter is
Speaker 1: gonna help come Man.
Speaker 4: Dix is the Troubleshooter Show.
Speaker 3: No Tom Martino, Oh, Tom Martino here, Welcome to the show.
Speaker 3: Three oh three seven one three talk seven one three
Speaker 3: eight two five five. What is happening? Folks? We are
Speaker 3: here to solve problems, answer question taking place, make your
Speaker 3: life a little easier. And we are so happy that
Speaker 3: you're joining us, whether it be on k h O
Speaker 3: W k RDO radio elsewhere iHeartRadio app around the country.
Speaker 3: And of course YouTube morons. That is a badge of
Speaker 3: honor to be a YouTube moron. And believe me to
Speaker 3: be a moron anyway. That doesn't mean stupid, Nope, it
Speaker 3: means never mind. Wow, all right, come anyway, Mark said,
Speaker 3: Mark put up a questionnaire here. And if you have
Speaker 3: bad service, should you put up a bad review? Sure
Speaker 3: you should, just like you should put up a good review.
Speaker 3: I think that both are important. I don't you know,
Speaker 3: I don't come down on people with a lot of
Speaker 3: anger and hostility reviews. But I tell the truth, and
Speaker 3: I think it's really important to do that to really
Speaker 3: have an honest assessment of the services. It really tells
Speaker 3: people a lot of stuff. One thing I can't stomach
Speaker 3: and I don't know what we can do about it.
Speaker 3: I can't stomach fake reviews. I mean it makes me sick.
Speaker 3: Let's go to the you can generally tell them.
Speaker 7: The worst is I think Amazon for fake reviews, although
Speaker 7: I think they've gotten better.
Speaker 3: Yeah, let's talk to Tony about this recirculation pump.
Speaker 4: Mark, is that's something you took when.
Speaker 3: I test that.
Speaker 7: Basically, he wants to know there's a plumber either trying
Speaker 7: to sell them one or something. He wants more information
Speaker 7: on a recirculation pump that does this.
Speaker 4: I get very common.
Speaker 7: Well, yeah, he's saying it would be instant hot water
Speaker 7: basically at any any tap in the house. I find
Speaker 7: that incredible. I've never heard of it.
Speaker 3: Yeah, No, they're absolutely. What they do is they just
Speaker 3: recirculate the top part of the tank and back, and
Speaker 3: then the top part and back, and you know, it
Speaker 3: costs a little more, but not that much more. Just
Speaker 3: letting it sit.
Speaker 4: I guess I don't get it.
Speaker 7: How are you running to my water heater sits in
Speaker 7: my basement and the furthest sink away would be the
Speaker 7: upstairs bathroom. That water lines long asral. How does it
Speaker 7: keep hot water going to there along with every other
Speaker 7: sink in my house at the same time? Is it
Speaker 7: a big round coase?
Speaker 4: What it does?
Speaker 3: Yes, they put they put a research valve in and
Speaker 3: it goes out and comes back. It's it's very simple,
Speaker 3: and it's a series usually, but if they go to
Speaker 3: each one, then they just put one in each.
Speaker 4: They've just put a loop for each bathroom.
Speaker 7: So I guess, how do you give that loop to
Speaker 7: my upstairs bathroom through three different floors.
Speaker 4: Isn't that so costly? It would be no.
Speaker 3: No, you know Mark, You don't run, You use the
Speaker 3: existing water line and then it returns to the cold
Speaker 3: water side. So what it does is it simply instead
Speaker 3: of waiting for you to turn on the hot water,
Speaker 3: then hot water starts running and some people have to
Speaker 3: wait two or three minutes for hot water. The reasoning
Speaker 3: is you actually use more water that way than if
Speaker 3: you just have it right there turn it on. It's there.
Speaker 3: Then you turn it off when you don't need it.
Speaker 3: So what happens is, if you can picture this, you
Speaker 3: turn on the water, the hot water is circulating it
Speaker 3: go now when you're not using it, the hot water
Speaker 3: is being pumped up through that to the back bedroom.
Speaker 3: Because let's just say you do it on that one bedroom.
Speaker 3: It goes through that line to the bedroom.
Speaker 4: They don't run a new line.
Speaker 3: They just turn on and what they do is go
Speaker 3: to that bedroom. They go to that sink, and they
Speaker 3: put a tee fitting across to the cold water and
Speaker 3: it allows hot water to be pumped through and in
Speaker 3: a one way valve into the cold water line and
Speaker 3: back to the system.
Speaker 4: Wow, that's uh, yeah, it's still I'd loved it.
Speaker 3: A week and they only do and they only do
Speaker 3: enough volume to keep it ready.
Speaker 4: You would just think, not.
Speaker 7: Like, you know, five bathrooms. You're you're talking two sinks,
Speaker 7: you're talking a shower, a bathtub, you're talking everything in
Speaker 7: your kitchen. It just seems like I guess you're.
Speaker 3: Having now you would now, let me explain, let me
Speaker 3: explain the best part. If you do it on your
Speaker 3: main master bedroom and let's say the kids aren't home
Speaker 3: in the back bedrooms, but they're coming home for the weekend.
Speaker 3: You can turn those on and off for those remote
Speaker 3: rooms when you're going to have guests. It doesn't have
Speaker 3: to be on the whole time, so you use it,
Speaker 3: but for long periods of time you turn it off.
Speaker 3: That doesn't mean you don't have hot water. Of course
Speaker 3: you do. So if you turned it off and you
Speaker 3: suddenly are back there cleaning something, well, oh crap, I
Speaker 3: got to wait for two minutes. But it's still not
Speaker 3: You don't have to keep it on all the time.
Speaker 3: So you really do have control over it.
Speaker 4: So Bob low, you can line. I got Bob up.
Speaker 7: So if I wanted to add it to everything in
Speaker 7: the house, just give me some form of a ballpark.
Speaker 3: Well, okay, remember you're not laying new pipe. You're putting
Speaker 3: in cross pipes and pumps, And Bob, was I was
Speaker 3: I telling you? That was I telling the truth about you.
Speaker 3: You don't have to keep the circ on in a
Speaker 3: back bedroom if it's not being used for a few months.
Speaker 15: Now you're You're exactly right. And circulating pumps can be
Speaker 15: installed at different locations. You can actually install it at
Speaker 15: the at the water heater and have it circulated through
Speaker 15: the house, or you could have it at a specific.
Speaker 4: Faucet under each sink.
Speaker 15: Right say, like like you said, your master bedroom, maybe
Speaker 15: your kitchen. You might just want him there then that's fine.
Speaker 15: Or you can have a whole home system where circulates
Speaker 15: throughout the home and so it's you know, you're going
Speaker 15: to save a little bit maybe on because you're not
Speaker 15: you're not wasting a lot of water waiting for a
Speaker 15: heat up. But then you got the additional cost of
Speaker 15: the circulating pump. So they kind of offer set you know.
Speaker 15: Sometimes you will will say you can actually save money
Speaker 15: with them. I'm not sure that's the case, but I
Speaker 15: think they're They're a great product. I have them in
Speaker 15: my home and they work fantastic.
Speaker 4: Hey, Tony, you got it.
Speaker 3: Now I'm going to take a guess. I'm going to
Speaker 3: take a guess. If you had to put one on
Speaker 3: for a master bedroom with a pump and the labor,
Speaker 3: I can't imagine it being less than twenty five. But
Speaker 3: that's my gut, Bob. I don't know. There's nothing wrong
Speaker 3: with being transparent about pricing, because you know people are
Speaker 3: going to pay what they're gonna pay.
Speaker 15: Yeah, I mean that's that's probably pretty accurate, Tom. I
Speaker 15: you know, I just I don't get in fold on
Speaker 15: that side of the business anymore, and so I can't.
Speaker 3: No, I understand it.
Speaker 7: But that would be just one, right Tom, I mean
Speaker 7: that wouldn't be an entire house.
Speaker 16: Then no.
Speaker 3: But the more you do their scale, their scale, because
Speaker 3: they're there already.
Speaker 4: And you know the pumps sound Yeah, you got any questions?
Speaker 4: He's the guy they called with the question, Hey, Bob.
Speaker 17: Yeah, my only question is.
Speaker 14: How do I know if I can get away with
Speaker 14: just one for the whole house?
Speaker 4: Well, well, it's how many bathrooms do you have?
Speaker 16: Just two?
Speaker 3: Okay? And how far away is the furthest.
Speaker 14: From the water heater in line length, probably.
Speaker 3: Thirty or forty feet, And then how far is the
Speaker 3: closest one.
Speaker 17: Fifteen feet okay, on the closest.
Speaker 3: Bathroom on the close What about the kitchen? Do you
Speaker 3: mean the kitchen and one bedroom or are you talking
Speaker 3: about the kitchen and two bedrooms?
Speaker 14: Kitchen and two bathrooms?
Speaker 3: When you say two, When you say two bathrooms, you're
Speaker 3: not counting the kitchen, right, No, How long does it
Speaker 3: take you to get hot water at the kitchen?
Speaker 14: A solid minute?
Speaker 3: How long does it take you to get at the
Speaker 3: first bedroom about by ten seconds, okay, and then the
Speaker 3: second bedroom two minutes okay. So I would do one
Speaker 3: for the kitchen, and I would do one for the
Speaker 3: remote bath bedroom. You don't need for the other one,
Speaker 3: so I would do two.
Speaker 4: Wouldn't it be a hot?
Speaker 3: Can you do?
Speaker 4: Just to do those insta hats like in the kitchen.
Speaker 3: Well for the kitchen or it depends, Bob logan. Insta
Speaker 3: hats for the kitchen. Insta hats are good for tea
Speaker 3: and for small amounts of water. But if you want
Speaker 3: to fill up the basin for a bucket or you
Speaker 3: want to fill up the basin for washing dishes, no,
Speaker 3: it's not good. Insta hot is not made for that, Bob,
Speaker 3: Are you right?
Speaker 4: Do you think so?
Speaker 5: Yeah?
Speaker 15: Like like you said, insta hats are kind of made
Speaker 15: for tea, coffee.
Speaker 4: Things like that.
Speaker 5: You know.
Speaker 15: But from my understanding, you got a plumber at your
Speaker 15: house or someone who went to your house, I would
Speaker 15: rely on the expert. If you've got a handymanage your house,
Speaker 15: I wouldn't take them at his work. Some are great,
Speaker 15: some aren't. But if you have an expert plumber a
Speaker 15: licensed technician. Anything you need one, then one almost If
Speaker 15: he says you need four, then you need yeah, I
Speaker 15: would truck.
Speaker 4: But you can answer your own question too.
Speaker 3: If you're getting look, if you get hot water thirty
Speaker 3: seconds or sooner, I wouldn't mess with it. But that's
Speaker 3: up to you, man, that's really up to you. And
Speaker 3: like Bob said, they're not going to oversell you. They're
Speaker 3: going to tell you need one, you need one or
Speaker 3: two or three. You know. Sometimes sometimes you can actually
Speaker 3: have one pump and then go to each bathroom and
Speaker 3: activate each bathroom as needed. So if there's a remote
Speaker 3: bathroom not being used regularly, you can keep that off
Speaker 3: so it won't loop, and then you can only you
Speaker 3: only have to use it for the ones you want.
Speaker 3: There are so many options that a great plumbing contractor
Speaker 3: can show you, so good luck to you, Tony. By
Speaker 3: the way, plumb Line Services one of our great partners
Speaker 3: over the years. Three oh three, five, eight, six, ten,
Speaker 3: eighty six Plumline Services dot com. Let's talk. David has
Speaker 3: a comment? Go ahead, David, what's your comment? David did David?
Speaker 18: You're up?
Speaker 4: Bro? He must have driven Yeah, there he is.
Speaker 3: What's up? Yes, sir, go ahead.
Speaker 4: Yeah.
Speaker 19: Well I had one of those systems in Washington, and
Speaker 19: I had a whole house one and the pump was
Speaker 19: you know, at the hot water tank, and it just
Speaker 19: had one line that went to eat sink and then yeah,
Speaker 19: back to the hot water tank.
Speaker 4: And good.
Speaker 5: I loved it.
Speaker 19: We moved to Colorado and there's a manifold system and
Speaker 19: you know, the sink in the massive bathroom. My wife
Speaker 19: would get hers hot. I go, okay, mine, you know,
Speaker 19: I had to wait another minute for mine to get
Speaker 19: hot because one key, right, And so I'm actually, in fact,
Speaker 19: in the next month or two, going to cut holes
Speaker 19: in the ceiling in my basement and put a recirculating
Speaker 19: line in that goes to each hot water get rid
Speaker 19: of the mountain.
Speaker 4: You don't have to do that. You don't have to
Speaker 4: do that. Well, you don't have to cut any of.
Speaker 19: What you're talking about, Well, the beyond demand, you don't.
Speaker 19: That's the one that you put one in each.
Speaker 14: Pump or at each you don't.
Speaker 3: You don't. Okay, thinks to go David, even for water here.
Speaker 3: You don't have to do what you're doing. Why don't
Speaker 3: you consult some experts and see and then do what's
Speaker 3: best for you.
Speaker 4: But you do not have to run lines.
Speaker 5: Yeah.
Speaker 19: Well, and the other the one thing is is I
Speaker 19: tried to get the code looked at in El Paso
Speaker 19: County to say, you know, they're they're worried about hot water.
Speaker 19: I mean they're worried about lack of water. And everybody's
Speaker 19: letting their sphinks warm up minute or two or however
Speaker 19: long it takes, and that water is just going right
Speaker 19: down the drain.
Speaker 4: And that's right. You had it with and with the
Speaker 4: circular new builds.
Speaker 3: That's right. You're right. It would save water. It would
Speaker 3: save water. And by the way, just just so I'm
Speaker 3: telling people, and thank you David for calling. Appreciate it.
Speaker 3: Three oh three seven to one three talks seven one
Speaker 3: three two fivey five. You do not need to run
Speaker 3: a line anywhere at any time. With today's technology, you
Speaker 3: do not have to do that. There are cross valves
Speaker 3: you can do that will keep your water circulating, I
Speaker 3: promise you. Three oh three seven one three A two
Speaker 3: five five. We have more coming up. Tim's got a
Speaker 3: question on a car accident. Matt has a question on
Speaker 3: a new sale. We also have that looming problem that
Speaker 3: Deputy d's working on that. We'd like to talk to
Speaker 3: Matt Stanford at Paragon Services Public Adjusters, and possibly Brad
Speaker 3: O'Brien for the real estate issue on it all Right
Speaker 3: after this, go with a sure thing Denver's Best Roofer
Speaker 3: Excel Roofing dot com. You don't pay a cent until
Speaker 3: you're content. Time for an insurance check up free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three oh
Speaker 3: three seven seven to one.
Speaker 4: Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 3: three seven one three talk three oh three seven one
Speaker 3: three eight two five five. Tim's got a question about
Speaker 3: a car accident.
Speaker 4: Tim, what's going on?
Speaker 3: Welcome to the show, and people you can always call
Speaker 3: three oh three Martino three oh three sixty seven eighty
Speaker 3: four sixty six. We monitor that line twenty four to seven.
Speaker 3: Go ahead, Tim, Tim, Yes, sir, you are what's happening?
Speaker 13: Tim, Okay, it's Sam.
Speaker 3: Oh okay, Well that's okay. Now that's a that's a
Speaker 3: testimony to Mimosa's uh kachina.
Speaker 4: You gotta lay off.
Speaker 17: Go ahead, Sam, try that's okay.
Speaker 13: Come on, I just which really appreciated me. Okay. Here's
Speaker 13: what's happened. My granddaughter was hit by a city trash
Speaker 13: truck last week when it snowed. She was told that
Speaker 13: the city of Denver is self ensured. What does she
Speaker 13: try to do?
Speaker 3: Well, first of all, she needs to go about this
Speaker 3: in a very special way. She's with notifications. Yeah, of course.
Speaker 3: But I'm just saying they have to go about this
Speaker 3: in a very special way. Most likely, Sam, most likely
Speaker 3: the city is not responsible off for this and will
Speaker 3: not pay a dime. Okay, because the here's how it works.
Speaker 3: If the city is in the normal mode of maintenance
Speaker 3: and repair of the infrastructure in the city, they are
Speaker 3: immune to most negligent claims for any kind of liability.
Speaker 4: I think they would say, I think they're going to pay.
Speaker 4: But I did.
Speaker 7: Let me ask them one question, Tom, was she hurt
Speaker 7: or was it just property damage?
Speaker 4: Property?
Speaker 16: They hit her? Part current school?
Speaker 4: Got it?
Speaker 3: Okay, They're most likely not going to pay Sam in
Speaker 3: my opinion, But it doesn't have to be a point
Speaker 3: of contention. I mean, if they do, I'm hoping they do.
Speaker 3: I don't think they will. And I go back years
Speaker 3: and years of handling these cases. They take this qualified
Speaker 3: immunity pretty seriously and if they violate it, they don't
Speaker 3: want people coming back on them. Let me tell you
Speaker 3: what qualified immunity what it says. It says that if
Speaker 3: they're doing their job in the course of their job.
Speaker 3: So if the guy took a trash truck or a
Speaker 3: snowplow and he was drunk and he was driving at
Speaker 3: willy nilly, not plowing or not picking up garbage, that's
Speaker 3: a whole different story. But if he's on the job
Speaker 3: collecting trash and it's snowing out and he hits the
Speaker 3: parked car, they're not going to be responsible. How did
Speaker 3: she know that they did it? Did they leave a note?
Speaker 3: What did they do?
Speaker 4: Well?
Speaker 13: Someone came into the school. I'm more than sure it
Speaker 13: might have been a truck driver came into the school
Speaker 13: over the PA system. They identified her car, She went
Speaker 13: to the office, she went outside with them. The police came.
Speaker 13: They did a report, but the gentleman told her that
Speaker 13: the city was self insured.
Speaker 4: Well, yeah, so it doesn't matter.
Speaker 3: I mean self insured simply means they pay the claims
Speaker 3: and then if not, then okay.
Speaker 4: My question is that doesn't change.
Speaker 3: See ability does not change based on how they're insured.
Speaker 3: If they're liable, they're liable. If they're not, they're not.
Speaker 13: Right now, my question is that she need to go
Speaker 13: out and get some estimates and then in turn contact
Speaker 13: the city attorney.
Speaker 3: Well, but I said, since there's no injuries involved, that
Speaker 3: might be wise. But let me explain something, Sam. She
Speaker 3: can go through the process. Okay, Yes, that's the way
Speaker 3: to do it. Ask the city attorney or the loss
Speaker 3: mitigation officer whoever they're using in the city that ask
Speaker 3: them for the steps involved in filing a claim. Okay,
Speaker 3: then she will be turned down. If you want to
Speaker 3: go see an attorney after that, you can. We can
Speaker 3: even get an attorney on to talk about.
Speaker 4: It now if you'd like. But I got Fuller On.
Speaker 4: I'm going to is the on right now, John Fuller
Speaker 4: and Fuller Law.
Speaker 3: He does, of course personal injury, but he knows so
Speaker 3: much about this John of a car is parked a
Speaker 3: city trash truck hits it, the weather was bad. They say, well,
Speaker 3: we're self insured. You got to go through the claim process.
Speaker 3: What are the chances they're going to pay for that car?
Speaker 16: John, probably one hundred percent.
Speaker 3: They will pay one Yeah, of course. And why is that?
Speaker 6: You know, Well, cities are no different than anybody else.
Speaker 6: They're operating a vehicle. If they actually end up running
Speaker 6: into somebody, they're going to be liable. I've had numerous
Speaker 6: cases where you know, city workers, police officers, that kind
Speaker 6: of stuff, get into accidents and then every one of
Speaker 6: them we are able to We were able to get
Speaker 6: those cases resolved.
Speaker 3: So when does qualified immunity come into effect.
Speaker 6: Well, it doesn't come into effect at all for how
Speaker 6: they drive a vehicle. So, you know, qualified immunity may
Speaker 6: have to do with personal personal responsibility. So so maybe
Speaker 6: you say that the the trash drug, Well it's not
Speaker 6: going to apply to a trash truck driver. But but
Speaker 6: let's say you have a you know, a person who
Speaker 6: is a elected official or something. You know, the city's
Speaker 6: going to indemnify that person for the losses caused by
Speaker 6: them when driving a company vehicle. That's just all that,
Speaker 6: That's all there is to it. A qualified immunity has
Speaker 6: to do with personal responsibility for taken in the professional capacity.
Speaker 3: I'm in governmental, but maybe I'm saying the same thing. Okay, So,
Speaker 3: because because John, let me, let me tell you what
Speaker 3: must have changed.
Speaker 4: I'm going to talk about this guy called William Norcross.
Speaker 3: William was in his car and it was park and
Speaker 3: a snow truck operator comes barrowing down, plowing snow, runs
Speaker 3: into his car and mister Norcross was paralyzed, and they
Speaker 3: didn't pay a dime for his car, nor did they
Speaker 3: pay a dime for his injuries. And they said that
Speaker 3: they were immune from that because they were doing normal
Speaker 3: infrastructure repair and maintenance. Now, that was one of about
Speaker 3: ten who have called me over the years. So things
Speaker 3: must have changed, and I'm happy that they have.
Speaker 6: I'm really sure nothing's changed, Tom. I don't know that case,
Speaker 6: but I suspect that, you know, there was an extenuating
Speaker 6: circumstance as to where the vehicle was barked or something
Speaker 6: along those lines. But normal negligence that is committed by
Speaker 6: city workers is absolutely confensible, just as if that driver
Speaker 6: were a private citizen.
Speaker 3: Okay, good, Okay, I'm really happy about that, sir, so
Speaker 3: you're going to be one reimbursed. She just has to
Speaker 3: go through the process. And uh, I want you to
Speaker 3: call me and let know how that works out, how
Speaker 3: much they pay sure, because I need to put it
Speaker 3: in my I need to give accurate answers, and I
Speaker 3: want to put that in my records on the call sheet.
Speaker 4: Here, go ahead.
Speaker 13: Oh so I need to call the city attorney and
Speaker 13: ask what the process is.
Speaker 7: I'd get estimates, just like you would for anything else.
Speaker 7: Go get body shop estimates, and then you're going to
Speaker 7: go fill it out, probably online somewhere and submit the estimates.
Speaker 13: Okay, all right, there will be then.
Speaker 7: The self insured part. I just want to revisit real quick.
Speaker 7: That's not a big deal if there's self insured. Walmart's
Speaker 7: self insured for most things.
Speaker 13: All right, I guess great. Appreciate the information. You guys,
Speaker 13: have a great date.
Speaker 3: Thank you very much. Three zero three seven to one
Speaker 3: three talk. Thank you. John Fuller, attorney at law. He's
Speaker 3: always at the ready with information on injuries. If you
Speaker 3: ever have an injury, or ever have someone injure you
Speaker 3: or your property, John Fuller, and he is the expert
Speaker 3: and you can here. Let me just give out his
Speaker 3: number real quick. It's three oh three five nine seven
Speaker 3: forty five hundred. Three oh three five nine seven forty
Speaker 3: five one hundred. Okay. I love talking about great people
Speaker 3: who give information free of charge, like Frank Durand the
Speaker 3: real Estate Man. He'll do a complete analysis of your property.
Speaker 4: What is it worth? What will it actually sell for?
Speaker 3: What will you qualify for? To buy?
Speaker 4: All of this?
Speaker 3: Complimentary from Frank Duran, the real Estateman dot com three
Speaker 3: oh three nine to zero sixteen twenty two. Go with
Speaker 3: a sure thing Denver's best rufer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank Durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martino here
Speaker 3: three O three seven one three talk three O three
Speaker 3: seven one three eight two five five. You know, Uh,
Speaker 3: let's see what we got here going to the callers.
Speaker 3: We have Matt who wants to talk and Kevin. So
Speaker 3: let's go to Matt. He wants to talk about his
Speaker 3: twenty twenty one GMC Sierra whatever you want to talk about, folks.
Speaker 3: Three oh three Martino is probably the best number, but
Speaker 3: you can call any number three oh three six, two seven, eight,
Speaker 3: four sixty six. It's three oh three Martino. The reason
Speaker 3: I say that is if it comes in after hours
Speaker 3: or whatever, we'll get to you, I promise, and we
Speaker 3: will call you back.
Speaker 6: Uh.
Speaker 3: And of course when we're on the air, three oh
Speaker 3: three U seven one three talk seven one three eight
Speaker 3: two five five Kevin, I mean, excuse me, Matt, what's
Speaker 3: going on?
Speaker 4: Matt?
Speaker 16: Hey, Tom longtime listener? I? Uh, yes, sir, recently bought
Speaker 16: a truck from Clear Shift Auto. It's a gmccira at
Speaker 16: four twenty twenty one, uh for with twenty four thousand
Speaker 16: miles on it, certified pre owned. So what it was
Speaker 16: a twenty twenty three, No, twenty twenty one.
Speaker 3: Oh, I'm sorry, And it only had how many miles.
Speaker 17: Twenty four eight hundred okay, okay, so kind.
Speaker 16: Of barely broken in And I took it for a
Speaker 16: test drive it certified, pre owned, everything looks good, signed
Speaker 16: the paperwork on Saturday the fifth, and drove it off
Speaker 16: the lot and the check engine light came on and
Speaker 16: it went in and it wouldn't shift above like four
Speaker 16: thousand RPMs.
Speaker 3: So I immediately wait right away, right wait, right away.
Speaker 16: It happened like right away, right away.
Speaker 3: Did you have you did you ever go on a
Speaker 3: test drive? Yeah, he said, you test drove it.
Speaker 7: It didn't happen during the test drive, Nope, but it
Speaker 7: happened when you literally left the dealership.
Speaker 16: Left the dealership on County Line, and uh so I
Speaker 16: immediately took it back. The GM, the general manager of
Speaker 16: clear Shift, comes out immediately and he's like, let's hook
Speaker 16: it up to a code. I'll run it over to
Speaker 16: my certified mechanic and we'll see what the issue is.
Speaker 16: And he comes back, he says, it's great.
Speaker 3: Is it still under warranty?
Speaker 4: Is it still under.
Speaker 16: Warranty under Yes, it's still under a powertrain warranty for
Speaker 16: a year and like one hundred thousand miles.
Speaker 17: Or something, okay, yeah, and so so he took it to.
Speaker 16: His mechanic and the mechanic cleared the codes and said
Speaker 16: it was. It went into limp mode learning a new driver,
Speaker 16: and I'm like, okay.
Speaker 3: Oh that's a but that doesn't sound right to me.
Speaker 3: That says a sound right to me.
Speaker 16: No, it didn't sound right to me. I've heard of
Speaker 16: lip mode and transmissions and learning adaptive learning, but it
Speaker 16: shouldn't throw check engine code.
Speaker 5: Right.
Speaker 16: So they cleared the code exactly, and so so my
Speaker 16: confidence level was way down. So I negotiated for them
Speaker 16: to pay for a third party pre purchase inspection, one
Speaker 16: that's not affiliated with them, right.
Speaker 7: Except just after purchase. But okay, that's so weird. Why
Speaker 7: why would you even care after.
Speaker 16: Well, I wanted they cleared the codes, and but I
Speaker 16: wanted to make sure nothing else was wrong with it.
Speaker 4: Right, Were they going to let you out of the
Speaker 4: deal if something was wrong?
Speaker 16: Tentatively, I'm sure there's a way I can get out
Speaker 16: of a deal if a car breaks down.
Speaker 3: No, there isn't. No, no, no, there isn't. No.
Speaker 4: They know there isn't, but keep going.
Speaker 8: But they might have fixed it. Rather than give his
Speaker 8: money back, they might have fixed it.
Speaker 3: Let's let's let him continue. Let's let him continue.
Speaker 16: Go ahead, So so they give me the ruck and
Speaker 16: I schedule an appointment for the following Wednesday at John
Speaker 16: Elway GM for you know, an inspection, right?
Speaker 3: And and is is John Elway where you bought this?
Speaker 16: No, I bought it a clear Shift. John Elway was
Speaker 16: just a third party that I used. I have a
Speaker 16: couple other mechanics A on your referral list, but I
Speaker 16: thought I'd take it into a GM dealer because if
Speaker 16: they cleared the codes, the GM computers might be able
Speaker 16: to pick it back up because they have that technology.
Speaker 3: What is clear Where is clear Shift located?
Speaker 16: It's in between University and Broadway on the county line.
Speaker 4: So what did Elway or Shaw? What what's the get?
Speaker 4: What's the deal with it?
Speaker 16: Yeah, so they called back. They called back and said
Speaker 16: it needs a new UH control valve body, which is
Speaker 16: a part in the transmission. So they ordered a new
Speaker 16: valve body and a transmission to see which one gets first,
Speaker 16: because all of those are on a nationwide or a
Speaker 16: national back order at least three to four months. And
Speaker 16: so this part has been faulty in these years from
Speaker 16: twenty to twenty two. I believe all these transmissions, these
Speaker 16: ten speed transmissions, and.
Speaker 3: What are they calling this? What are they calling this
Speaker 3: back ordered unit.
Speaker 4: The valve control body yep, yep.
Speaker 16: Control valve body and the transmission are both on back
Speaker 16: order national back order.
Speaker 4: But you don't need a transmission.
Speaker 16: No, But if they if they get one first because
Speaker 16: and not a control body, they could swap that out
Speaker 16: if they get permission from GM to do so. Okay,
Speaker 16: So they just ordered both of them.
Speaker 7: So the issue is what the issue is? You just
Speaker 7: bought a truck and you can't drive it because it's
Speaker 7: on back order exactly, So is a.
Speaker 4: Dealer going to undo the deal? I mean, have you
Speaker 4: even asked them?
Speaker 16: They don't have to, so've I. They said that they
Speaker 16: were going to call GM on Friday and call me
Speaker 16: back that afternoon, and they didn't call me back. I
Speaker 16: called him back on Saturday and then again today and
Speaker 16: with no answer. So I can't get a hold of them.
Speaker 3: And then all right, hold on, Matt, Let's get Jefffick
Speaker 3: on the phone, please, and then hold on all right, man,
Speaker 3: just hang on. No sense of mulling this around any longer.
Speaker 3: Let's just see what he can find. We can also
Speaker 3: get Kevin if you want, but I think this would
Speaker 3: be more up, more up, Jeff fixed Alli three oh
Speaker 3: three seven one three eight two five five speaking of
Speaker 3: cars and property or whatever. Compass Insurance Group Free insurance checkups.
Speaker 3: Know that you're not under insured please, or that you're
Speaker 3: not over insured, or that you're not paying too much.
Speaker 3: A free checkup on us to God unbiased look three
Speaker 3: oh three nine nine six nine thousand. The Insurance Healthcenter
Speaker 3: dot com. Go with a sure thing Denver's Best Ruffer
Speaker 3: excel Roofing dot com. You don't pay a cent until
Speaker 3: you're content. Time for an insurance check up free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three oh
Speaker 3: three seven to seven to one help. You'll think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: Estate Man dot com to list your home with Remax
Speaker 3: Alliance three oh three nine two zero sixteen twenty two.
Speaker 3: Hi Tom Martino here three O three seven one three
Speaker 3: talk two three seven one three eight two five five.
Speaker 3: Jeff Fick camer Transmission Swans talk to you real quick, Jeff.
Speaker 3: So this guy has a truck and they're telling him
Speaker 3: his stuff is on National backoder he has a twenty
Speaker 3: twenty one GMC Sierra and they say that they they
Speaker 3: say that the car went into limp mode for one
Speaker 3: way reason or another, but it needs, uh, some kind
Speaker 3: of module. What what is that actually called their valve
Speaker 3: control body?
Speaker 4: And they're on national back order? You know that?
Speaker 5: Is it the six eight or ten speed?
Speaker 4: Matt six six eight or ten speed?
Speaker 16: It's the ten L eighty.
Speaker 5: Yeah, there's ten speed possibly that that's I'm backward correct.
Speaker 5: So those they've been falling like flies and so the
Speaker 5: inventory has been washed up.
Speaker 3: Okay, and uh and so are the transmissions? Now how
Speaker 3: long does that if you wanted to order that, how
Speaker 3: long would it take you?
Speaker 5: Well, I would have to talk to dealer to find
Speaker 5: out that. I don't know whether or not. You know,
Speaker 5: they've got them all on the captive. When they're supposed
Speaker 5: to have a release date. If they have a projected
Speaker 5: release date, they can vary. Wow, yeah, you're literally So
Speaker 5: so we.
Speaker 4: Have this age old problem we come up against. What
Speaker 4: do we do about it?
Speaker 3: When you have something that can't be fixed and they
Speaker 3: can't tell him when he's going to have use of
Speaker 3: his truck?
Speaker 4: What is the what's the remedy.
Speaker 3: You know, listen, the reason I don't know the remedy
Speaker 3: is because I don't think this has really been an
Speaker 3: issue up till COVID. I don't know why COVID changed things,
Speaker 3: but it did.
Speaker 5: It did just a hard time fine and not only employees,
Speaker 5: but qualified employees. And then you've got trucking issues. And
Speaker 5: I think a lot of these companies also found that
Speaker 5: they don't necessarily have to hold inventory in stock people
Speaker 5: who are going to buy anyway, so they a low
Speaker 5: way the tax burk.
Speaker 3: We have to find out from an attorney what do
Speaker 3: you do when they can't find the part? Should we
Speaker 3: call that one attorney on Lemon issues and ask hold
Speaker 3: on Matt, Maybe we'll get an expert opinion on here.
Speaker 3: I'm Tom Martinez three all three seven to one three
Speaker 3: talk seven one three eight two five five. We have
Speaker 3: more coming up on the Troubleshooter Show. And you can
Speaker 3: also call three oh three Martino three O three six
Speaker 3: two seven eight four sixty six. Go with a sure
Speaker 3: thing Denver's Best Roofer excel roofing dot com. You don't
Speaker 3: pay a cent until you're content. Please time for an
Speaker 3: insurance check up free no obligation. In comparison, call Compass
Speaker 3: Insurance paying too much your coverage at dozens of insurance
Speaker 3: companies find out now three oh three seven seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two.
Speaker 5: Rip.
Speaker 2: You need advice so you don't have.
Speaker 1: Come run ins as we can. No shoot's gonna help
Speaker 1: come thing.
Speaker 4: This is the Troubleshooter Show.
Speaker 3: No Tom Martine, Tom Martino here three oh three seven
Speaker 3: one three talk three oh three seven one three eight
Speaker 3: two five five. No luck getting Brad O'Brien for that
Speaker 3: one condo problem that's just terrible. Or Matt Stamford at
Speaker 3: Paragon with public Oh oh, I'm sorry, Mark, you must
Speaker 3: have done that when I was taking that.
Speaker 4: Okay, that's right.
Speaker 3: So so what did he say.
Speaker 4: About what she can do?
Speaker 7: She needs to hire an attorney at this point, it's
Speaker 7: been two and a half years. And the other problem
Speaker 7: that Dmitri was, you know, telling us about, is you know,
Speaker 7: there's mold in everything there now, but she hasn't mitigated
Speaker 7: any of her damages for two and a half years.
Speaker 7: There's no way her insurance company's going to pay for
Speaker 7: that stuff. Oh man, well, I think that she's got
Speaker 7: to hire an Attorney's the bottom line.
Speaker 2: Yeah, And the way we left it is Brad agreed
Speaker 2: to have an initial consultation with her to kind of
Speaker 2: take a look at her case on paper and there's
Speaker 2: anything he can do to help. And we also discussed
Speaker 2: having or asking inviting Matt from Paragon Services to go
Speaker 2: over there to see if he can be an assistant.
Speaker 4: And that's one thing I want to.
Speaker 2: Do Farmer's insurance so at least pay for her personal
Speaker 2: property which they haven't paid for. And maybe he can
Speaker 2: even figure out a way to finagle some settlement for
Speaker 2: the mold issue that's going on over there. But we'll
Speaker 2: see what Brad says after he meets with Kolea.
Speaker 3: All right, three oh three seven one three eight two
Speaker 3: five five. Now Rain isn't a meeting the attorney. We'll
Speaker 3: try to get to her after that. I want to
Speaker 3: take Kevin's comment real quick. Then I'll go back to
Speaker 3: this age old problem. What do you do when you
Speaker 3: have a truck a car and it's just out of
Speaker 3: service and they cannot they just cannot get the part. Kevin,
Speaker 3: you want to give a shout out, Kevin, go ahead, sir.
Speaker 18: Hey Tom. About eight months ago I had a new
Speaker 18: driveway poured and the contractor didn't protect the first poor
Speaker 18: the first half of the driveway, and they got severely
Speaker 18: rained on. And after a year or so, we had
Speaker 18: a lot of spawling and cracking that was occurring that
Speaker 18: shouldn't have been occurring. And so I had talked with
Speaker 18: I think you and John Fuller in August of twenty
Speaker 18: four and you had suggested I take him a small
Speaker 18: claims court. I talked with Bob at Lam. He gave
Speaker 18: me a great professional statements in terms of what likely
Speaker 18: caused the concrete spalling to occur and what should have
Speaker 18: what the contractor should.
Speaker 4: Have done but didn't do.
Speaker 18: And I used that all in a presentation at small
Speaker 18: claims court and the judge agreed with everything, and he
Speaker 18: paid particular attention to the statement that Bob at Lam
Speaker 18: had provided.
Speaker 5: And I walked away with.
Speaker 18: The full amount in small claims court.
Speaker 4: And did he pay?
Speaker 5: He did? He did?
Speaker 18: He The contractor paid right away basically, and so that
Speaker 18: was a wow do in large part to Bob's professional
Speaker 18: expert opinion that I was able to make use of
Speaker 18: during the small claims proceedings.
Speaker 3: God, that's good to hear man.
Speaker 18: That was a seventy five dollars plus fees a reward award.
Speaker 3: I have, I have the notes here. Now hold on,
Speaker 3: And that was did you call in August of twenty
Speaker 3: twenty four?
Speaker 16: Yes?
Speaker 4: Yeah?
Speaker 3: And what does what did Elite have to do? Were
Speaker 3: they on as an expert? No, we told you to
Speaker 3: call Elite, but then you ended up you ended up
Speaker 3: getting Bob on right.
Speaker 18: Yeah, Actually it's a little odd. Elite Concrete is the
Speaker 18: name of the contry tractor that did the work.
Speaker 3: Oh, I'm soon. I'm sorry. It wasn't our Elite people.
Speaker 3: Got it, got it, got it? Okay, I'm sorry I
Speaker 3: made a mistake. Okay, good phew, because we never had
Speaker 3: complaints about that guy either. Okay. So so it was
Speaker 3: Bob at We love Bob at l e M. He
Speaker 3: provided the.
Speaker 18: Go ahead, Yeah, he he. We we talked quite a bit.
Speaker 18: I'm never actually met in person yet. I want to
Speaker 18: bring him on for some work. We got some other
Speaker 18: work around the house.
Speaker 3: But so when you got the refund, what are you
Speaker 3: doing about the spalling.
Speaker 18: So have another another company that's come in and is
Speaker 18: doing a different approach to essentially grinding down that existing surface,
Speaker 18: putting a new new material overlay on it, and then
Speaker 18: going to put down some good some sort of epoxy
Speaker 18: type system with some grit into it to events slipping
Speaker 18: and stuff like that. And so far that's that's looking
Speaker 18: pretty good, that that repair.
Speaker 3: I'm just surprised that that contractor paid. That's good man.
Speaker 18: I despite the troubles we had, I would say that
Speaker 18: he was. He was honorable in his approach to get
Speaker 18: the problems sakes as far as repay, as far as
Speaker 18: paying the fine or the the the the the small
Speaker 18: claims court fine. So he was he was actually kind
Speaker 18: of worried about not getting that taken care of. He
Speaker 18: got taken care of right away, and so from that standpoint,
Speaker 18: he was.
Speaker 5: He was good.
Speaker 18: He was a little surprised, I think during the court itself,
Speaker 18: because I really I got the impression that he was.
Speaker 18: I had a he had a contract, and he had
Speaker 18: a warranty that went for a year. I think he
Speaker 18: thought he was in the in the clear because it
Speaker 18: was after his warranty had expired. And I told the
Speaker 18: judge that I had spoken with Elite prior to the
Speaker 18: expiration of the warranty, and still he maintained that the
Speaker 18: spawling was just normal wear and tear, and the judge
Speaker 18: obviously did not agree with that given the lack of
Speaker 18: protection during the rainstorm on newly poured concrete.
Speaker 4: Thank you, we appreciate it.
Speaker 3: Three three, seven to one, three talks seven one three
Speaker 3: eight two, five to five. So we come up against
Speaker 3: this problem quite a bit, mark and the old ways
Speaker 3: aren't going to work. We used to say they have
Speaker 3: an opportunity to fix it, and but we've had this
Speaker 3: more than once. Now Matt's the latest one to call
Speaker 3: the show with the issue.
Speaker 4: A part is needed on his vehicle.
Speaker 3: It's useless without it, and he is doing nothing but
Speaker 3: waiting for a part.
Speaker 4: What do you do now, Matt?
Speaker 3: Before we get too involved in this, let's ask the
Speaker 3: obvious question. Did the dealer provide you or someone provide
Speaker 3: you any replacement vehicle for temporary at all?
Speaker 16: No, not the dealership that I bought it from. Now,
Speaker 16: the GM dealer said they could possibly make the arrangement
Speaker 16: for a loaner vehicle through enterprise if the vehicle is
Speaker 16: in my name and it hasn't even done any of
Speaker 16: that paperwork yet as far as being in my name,
Speaker 16: like there's it's not ten tens.
Speaker 3: But if it's in your name, if it's in your name,
Speaker 3: you mean titled and all that which takes thirty or
Speaker 3: sixty days or forty five to sixty days, then you
Speaker 3: could possibly get a replacement vehicle.
Speaker 16: Yes, a loaner from enterprise for like Chevy Malibu or
Speaker 16: something like that.
Speaker 4: Why would they do that?
Speaker 16: Why would they get me a loan?
Speaker 7: Why would that dealer do that? Yeah, they probably they're
Speaker 7: not even the one that sold it. They probably get
Speaker 7: it paid for because it's under warranty by the manufacturer.
Speaker 16: Correct.
Speaker 3: Okay, all right, well get that done pretty quickly, man,
Speaker 3: get that done pretty quickly. Hey, Matt, this is Deputy D.
Speaker 3: I got a question for you.
Speaker 2: Did you did you get a chance to ask the
Speaker 2: stealer to.
Speaker 16: Bill excuse me say that again, sorry, the.
Speaker 3: Dealer where you bought this truck?
Speaker 2: Did you did you ask him if they want to
Speaker 2: just undo the deal, give you back your money and
Speaker 2: then you'll find something else.
Speaker 16: Well, that's the challenge is I can't get a hold
Speaker 16: of them.
Speaker 4: So, I, what do you mean you can't get a
Speaker 4: hold What do you mean?
Speaker 3: What do you mean? So they got a whole dealership over.
Speaker 4: There, What do you mean you w what do you
Speaker 4: mean you can't get a hold of him?
Speaker 16: Well, well, well he said he'd call me back on Friday,
Speaker 16: and he didn't. I followed up with him on Saturday
Speaker 16: and left the voicemail, and then I followed up with
Speaker 16: him to what.
Speaker 7: Do you want from him? We can assign a deputy
Speaker 7: to it. But what are you asking for?
Speaker 4: Refund?
Speaker 5: What?
Speaker 4: Yeah, they're not going to be able to make the part.
Speaker 16: Yeah, of course, I you know, in purchase a vehicle,
Speaker 16: I kind of wanted to be reassured that it was
Speaker 16: a quality vehicle. And if they replace.
Speaker 3: Them, well there's no reassurance. Let's talk about now, man,
Speaker 3: let's just talk about now.
Speaker 4: What do you want.
Speaker 16: Some communication? I guess, but I you know, I liked
Speaker 16: the truck, I really did, and but I don't want
Speaker 16: to buy a truck that's going to be broken. And
Speaker 16: my research says that all twenty to twenty two GMCs
Speaker 16: that have that ten speed in it are bad, And
Speaker 16: so that's kind of what how about?
Speaker 3: How about you go over there. I'm going to ask
Speaker 3: you again, bro, because you can only answer this, what
Speaker 3: do you want.
Speaker 16: To undo the deal?
Speaker 5: What?
Speaker 3: Okay, but you don't necessarily want another one. I get it,
Speaker 3: I want to under the deal.
Speaker 4: Yeah, And we go over there.
Speaker 2: And ask them, Yeah, come mat how about how about
Speaker 2: you go over there this afternoon and uh and ask
Speaker 2: for the general manager and tell them, tell them what
Speaker 2: the issue is. The truck broke down the moment you
Speaker 2: drove away with it, parts aren't available, and you'd like
Speaker 2: to undo the deal and tell me especially it hasn't
Speaker 2: been titled.
Speaker 16: Yet, and yeah, that's what I'm gonna.
Speaker 2: Do, and then give us a call back and yeah,
Speaker 2: and then give us a call back and let us
Speaker 2: know what.
Speaker 3: Did you say? The name of the selling dealer.
Speaker 16: Is clear Shift.
Speaker 3: Yeah, head on over to clear Shift.
Speaker 16: Yeah. And they've been pretty great, I say, I believe
Speaker 16: he's going to work with me here.
Speaker 2: Well, no, they haven't been because they're not returning your calls.
Speaker 2: So so just I think it's an easy I think
Speaker 2: it's an easy question to answer. Go over there and say, look,
Speaker 2: here's the deal, here's the keys. Can I have my
Speaker 2: check back and let us know what he says's good,
Speaker 2: I'll do that.
Speaker 3: I mean I would if I were you, But Tom,
Speaker 3: I can't lose by going over there.
Speaker 7: Did you see they arrested another dude for setting a fire,
Speaker 7: another arsonist in California. This comes just days after an
Speaker 7: illegal immigrant was detained for allegedly setting a fire in Calabasas.
Speaker 4: I think I'm pronouncing that right near Beverly Hills. Yeah, yeah,
Speaker 4: that's right. So another one.
Speaker 8: Hey, isn't that where they have the frog jumping Marke petition?
Speaker 7: There's like homeless and illegals running around lighting fires according
Speaker 7: to these stories.
Speaker 4: But what what is their game? What's the reason?
Speaker 7: Who the hell knows? They're crazy? I mean, what else
Speaker 7: would it be. They're they're mentally messed.
Speaker 3: Up to what are we going to do with my maniacs?
Speaker 8: Set fires just to set fires?
Speaker 7: He's going to go talk to the dealer, see what
Speaker 7: they say, and if they're not going to do anything
Speaker 7: for him to me, he's going to Doc or someone
Speaker 7: will get involved.
Speaker 2: Man, Man, can you give us a call back tomorrow
Speaker 2: and let us know, let Doc know and all of
Speaker 2: us know what the dealer says about undoing this deal?
Speaker 3: Yeah, yea yeah, call us back three oh three, seven
Speaker 3: to one to three tough, Okay, thank you.
Speaker 4: Physical We're gonna we're gonna get to the bottom of that, folks.
Speaker 3: That's what we want to do. We want to solve problems. Francisco.
Speaker 3: You hang on, will come right back to you, okay,
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Speaker 3: Hi Tom Martino here three oh three seven one three
Speaker 3: talk seven one three eight two five five. Welcome to
Speaker 3: the show. Let's continue, Francisco. You have a question about
Speaker 3: a DUI.
Speaker 4: What's going on?
Speaker 3: Francisco?
Speaker 18: Hello, Tom, hey man, what's going on?
Speaker 16: Can I say something? Can I say something?
Speaker 3: You absolutely can? Yes, sir, Yes, sir, okay.
Speaker 15: I just want to say that I liked Mark, but
Speaker 15: sometimes he's too intense for me. That's all I want
Speaker 15: to say.
Speaker 3: You know what, Mark is sometimes too intense, But Mark
Speaker 3: is sometimes too intense for me, but they're never a moment.
Speaker 3: I regretted having that intensity anyway. I don't know how
Speaker 3: to other I don't know how otherwise to put that.
Speaker 3: I think that came across right, But that's way.
Speaker 4: I want to know. What was too intense today? Though?
Speaker 4: Well it's Francisco. What was too and Mark? Mark?
Speaker 3: I didn't use I didn't use the word too intense,
Speaker 3: high intensity.
Speaker 4: I'm meant I'm talking about I'm talking to Francisco.
Speaker 5: Though.
Speaker 4: Yeah, it's fair to ask about.
Speaker 3: But listen, man, you know what, Here's what I've here's
Speaker 3: what I've come to grips with and I'll let Francisco finish.
Speaker 3: I've really come to grips with this, no matter what
Speaker 3: I've done in life, and I swear to God, I'm
Speaker 3: not trying to be some philosopher. I used to try
Speaker 3: to really be all things to all people and please
Speaker 3: people in a way that pleased people.
Speaker 4: But you can't.
Speaker 3: So what I try to do is please myself and
Speaker 3: then help others. And then as long as the ultimate
Speaker 3: goal is help helping others, if I stumble along the way,
Speaker 3: as long as people know that I have my eye
Speaker 3: on the prize of helping people, I think that all's forgiven.
Speaker 3: In the long run.
Speaker 4: I get heated, I get.
Speaker 3: Intense, I get insulting sometimes and I don't mean to.
Speaker 3: But in any case, Francisco, certainly I.
Speaker 4: Still I still certainly know what.
Speaker 3: He's referring to today, though certainly I'm going to say that, Francisco,
Speaker 3: certainly you must have like some examples.
Speaker 7: Maybe is it the wildfire, the people getting arrested, the
Speaker 7: homeless bums running around lighting fires?
Speaker 4: Did that get to you?
Speaker 15: No, it is not just today, Mark, it's other times
Speaker 15: as well.
Speaker 3: It's okay, No, it is okay, And Francisco, you're valid
Speaker 3: I mean, you can have whatever opinion you want.
Speaker 7: He was just probe trying to figure out what he's
Speaker 7: even referring to, Like, am I being too intense right now?
Speaker 16: Yes?
Speaker 8: Its sense, Markets, let me say something.
Speaker 15: When you elevate your voice, that's not the issue.
Speaker 4: What is it? That's what I'm asking. What is it?
Speaker 3: Well, you know what, maybe he can't put his finger
Speaker 3: on it right now, Let me about that something.
Speaker 16: Market repeat yourself too much about the same issues, Francis.
Speaker 4: Let the doc. He's a doc.
Speaker 7: Man, I get it now that I understand. Stop Mark
Speaker 7: and stop serious, doc, but.
Speaker 3: Stop marginalizing people who have disagreements or thinking where he sits? Okay,
Speaker 3: what were you going to say? By the way, doc, quickly, please,
Speaker 3: let's let let's talk to him.
Speaker 8: Market's intense and angry when people rip off helpless other people.
Speaker 4: He's not talking about that.
Speaker 6: That's it is.
Speaker 8: That's he's not.
Speaker 4: Talking about that.
Speaker 3: No he's not, No, he's not.
Speaker 4: No, he's not.
Speaker 2: Hey, Francisco, how about you tell us how we can
Speaker 2: be of assistance with your GUI. You and we're going
Speaker 2: to make sure that Mark is not the one helping
Speaker 2: you out on it.
Speaker 3: We're just kidding. Go ahead, Francisco, what's going on? What's
Speaker 3: going on?
Speaker 16: Man?
Speaker 5: Anyway?
Speaker 15: So my son got a dui last Saturday and tour Collins.
Speaker 16: So my question is is it better to use a
Speaker 16: lawyer all the time when you.
Speaker 7: Go through this always you have, always, always, always, Francoisco
Speaker 7: seriously called Joe Lazara. You'll give you a flat rate
Speaker 7: price for your son, or have your son called. But
Speaker 7: you'd be crazier. He'd be crazy not to have an attorney. Period.
Speaker 3: Yeah, it's two. It's really too serious. Well, I'll tell
Speaker 3: you a couple of reasons. First of all, there are
Speaker 3: two things going on. One is a criminal offense and
Speaker 3: one is a DMV offense the motor vehicle. Both of
Speaker 3: them have to be handled separately, and both of them
Speaker 3: can have different outcomes, and both of them have different
Speaker 3: deadlines for filing different responses.
Speaker 4: And you, if you don't know what you're doing.
Speaker 3: The prosecutor's job is to dispose of these as quickly
Speaker 3: as possible with advantage to the state. It's just the system.
Speaker 3: Was it his first one, Francisco?
Speaker 16: Oh yeah, he never had a ticket or anything.
Speaker 4: Okay, Now, how intense was that? How intense?
Speaker 3: How intense was the intoxification intoxication. I mean he refused
Speaker 3: the breathalyzer, and he took him to the.
Speaker 5: Well and they took him.
Speaker 12: To do a blood test.
Speaker 3: Okay, okay, he did not refuse the blood test, then good.
Speaker 7: There's actually some good news to that, the fact they
Speaker 7: forced him on that blood test.
Speaker 4: And I'll tell you what the good news is.
Speaker 7: If they didn't do the blood or if they didn't
Speaker 7: do the breath he would have lost his license.
Speaker 4: For one year. First the fans period, Yeah, so what
Speaker 4: did the blood test show?
Speaker 16: So it was going what did.
Speaker 3: As opposed?
Speaker 4: I forget what, but it is. I don't know the
Speaker 4: numbers either. Is Joe Lazara available right now?
Speaker 20: He is nice?
Speaker 4: Is he available right now? We already tried him. Okay,
Speaker 4: so here's what you do. You call him?
Speaker 20: That's working poor Collins pretty much.
Speaker 3: And I think he does. I know, or I will
Speaker 3: say this one thing Joe will do. Listen carefully. He'll
Speaker 3: give you some free advice up front, no charge. He
Speaker 3: will listen to the case. And if he takes it,
Speaker 3: it's a flat rate.
Speaker 4: Okay, you know it says here, listen to this time.
Speaker 4: I didn't know this. It says a blood alcohol. Let
Speaker 4: me give the.
Speaker 3: Number out first, Mark, Mark, let me just give out
Speaker 3: the number first. Three oh three four to nine six
Speaker 3: two zero zero four to nine sixty two hundred Go ahead, Mark.
Speaker 7: I'm sure what he meant was point zero nine, because
Speaker 7: if he was point nine, the kid be dead. But
Speaker 7: point zero nine is just kind of I don't want
Speaker 7: to say barely over. But it's it's it's close. I mean,
Speaker 7: Joe might be able to really dig his teeth into
Speaker 7: something here. I don't know if you can argue on
Speaker 7: a I just don't know, but it's well worth that
Speaker 7: phone call to him.
Speaker 4: Man, even if I'm too intense.
Speaker 16: Keep it up, March.
Speaker 14: You're You're very helpful.
Speaker 16: You helpful lot of people, So thank you. Keep it up.
Speaker 3: Yeah, yeah, so listen, man, just please, I please, don't
Speaker 3: try to do it.
Speaker 7: He'll talk to you guys. Think you too, man, In fact,
Speaker 7: ask him that question. You know what, Francisco, I think
Speaker 7: you should ask Joe and then report back to us
Speaker 7: in this particular case. What's the benefit of using an attorney?
Speaker 7: Please help me out?
Speaker 4: Three O three seven one three A two five five.
Speaker 3: Go with a sure thing. Denver's best roofer Excel roofing
Speaker 3: dot com. You don't pay a cent until you're content,
Speaker 3: wait time for an insurance check up free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three oh
Speaker 3: three seven seven one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate Man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two. Uh Hi,
Speaker 3: Tom Martine, your troubleshooter three oh three seven one three
Speaker 3: talk seven one three eight two five five. So we've
Speaker 3: discovered that this being drunk and refusing or not refusing basically,
Speaker 3: I don't know what happens if you refuse and they
Speaker 3: force you to do it through court order. But are
Speaker 3: you sure that's what happened? Can they force you in
Speaker 3: a court order.
Speaker 4: To do a blood test? Absolutely?
Speaker 3: You're sure of that?
Speaker 8: I am one hundred percent shu.
Speaker 4: Almost every time too. So is that then I get
Speaker 4: the mandatory?
Speaker 7: That's a refusal because you're refusing until the court order.
Speaker 7: So does that mean and the DMV hearings all we're
Speaker 7: talking about here?
Speaker 4: Does that mean you lose your license for that year.
Speaker 4: I I don't know.
Speaker 3: Especially let's say the results came back and you were
Speaker 3: not intoxicated, would you still lose your license? We got
Speaker 3: to ask Joe. Is Joe just not around today at all?
Speaker 3: Is that the whole deal?
Speaker 10: No, he's in a meeting. He said that he would
Speaker 10: probably be out in a couple hours.
Speaker 3: So let's just talk to him and see what happens.
Speaker 3: Years and years ago, I was stopped once in my
Speaker 3: entire life for suspicion of drunk driving. I think it
Speaker 3: was because he said, sir, step out of the car,
Speaker 3: and then he said, can you stand on your one
Speaker 3: foot and do this?
Speaker 4: And do that?
Speaker 3: And I was so nervous. This is what I said
Speaker 3: to him. And by the way, I truly, truly, truly,
Speaker 3: truly had one margarita at my home that afternoon. So
Speaker 3: I was leaving the house and driving into Parker and
Speaker 3: I was so nervous when he stopped me. This had
Speaker 3: to have been thirty more than thirty years ago. I
Speaker 3: said to him, I can't even do this when I'm sober.
Speaker 3: I was laughing, and he said, sir, can you take
Speaker 3: a breathalyzer?
Speaker 4: I said, only on one condition. I really want you.
Speaker 3: To call right now for the blood test, please please,
Speaker 3: and I will do both. So I did the breath
Speaker 3: test and he said, okay, we will call for the
Speaker 3: blood test. That I waited for this van, I didn't
Speaker 3: have to go to the hospital. They did it with
Speaker 3: this big police thing. I thought, yeah they did. I remember,
Speaker 3: I remember waiting for that big van, and yeah, it
Speaker 3: must because I didn't go to a hospital.
Speaker 8: What did What did the breakfast show Tom.
Speaker 4: That I was.
Speaker 3: Right at the tip, right underneath the tip?
Speaker 4: Yeah? Yeah, well wait, but okay, hold.
Speaker 3: On, hold on, hold on. But the blood test showed less,
Speaker 3: way less, because I think the proximity of the drink
Speaker 3: had something to do with the actual blood level. And so,
Speaker 3: and honest to God, I know a lot of people
Speaker 3: say I just had wondering, but I really did.
Speaker 4: I mean I really truly did. So you know, they
Speaker 4: let me go.
Speaker 3: There was no no incident, nothing, no recording of it ever.
Speaker 3: But but I remember saying, I really want to know,
Speaker 3: because I swear to God, if one margarite is going
Speaker 3: to make me drunk, I have a problem. And so
Speaker 3: there was no incident. They were very kind, but I
Speaker 3: did the roadside, you know. And I didn't fail the roadside.
Speaker 3: I mean, I was a little nervous, but I made
Speaker 3: that stupid comment. But that was the only time I've
Speaker 3: ever stopped. Were you ever stop Mark for suspicion ever?
Speaker 5: Yeah?
Speaker 4: I did.
Speaker 7: After the Scott Lacy deal, they were basically following me
Speaker 7: everywhere man for a.
Speaker 4: Period of time.
Speaker 7: The Scott Lacy deal was a Parker cop that lived
Speaker 7: three or four homes over that blew his brains out
Speaker 7: after I turned him in for selling silencers, and the
Speaker 7: whole police department in Parker at that point was very
Speaker 7: upset with me.
Speaker 4: Period end of story.
Speaker 8: And Pam Okay, I will bet you that Lazara and
Speaker 8: any other law you talked to will tell you never
Speaker 8: take to feel sobriety test. It's totally subjective and there's
Speaker 8: no way you're going to pass it unless you're cold, sown,
Speaker 8: sober at blowing zeros.
Speaker 3: Now, Doc, did you ever get stopped?
Speaker 8: No, I've never. I've I've been stopped, but only two
Speaker 8: or three times I've been stopped coming home from the mountains.
Speaker 8: And when the officer said licensed registration and I said,
Speaker 8: he you go, officer. They never smell alcohol in my
Speaker 8: breath because I haven't had a drink since nineteen ninety five.
Speaker 4: And that's coming you mean, coming home from from the casinos.
Speaker 3: They just want, Oh, I didn't really, so you haven't
Speaker 3: you never drink anyway, But the point is that I'm.
Speaker 8: I was so happy they stopped me because on that
Speaker 8: canyon road you do not want drunk drivers. So as
Speaker 8: soon as they realize that you're not drunk, they don't.
Speaker 8: They didn't even check anything. They just said, okay, just
Speaker 8: drive carefully.
Speaker 4: Okay, So.
Speaker 3: Anyone else bo you ever stopped?
Speaker 8: I got stopped on one of these deals.
Speaker 11: I don't think they do them anymore where they would
Speaker 11: just block the hole on Wadsworth they would pull everybody over.
Speaker 4: Oh no, they still do them, for sure.
Speaker 11: And then the office check pust me. My lawyer always
Speaker 11: told me, even if you had a drink, say no.
Speaker 11: So the officer came up and said, have you been drinking?
Speaker 11: And I just said no, and then it was this
Speaker 11: end of conversation. But even if you said you had
Speaker 11: I've had a drink of lemonade, they would probably get
Speaker 11: you out of the car. But I just don't think
Speaker 11: I think that's an unconstitutional just pulling everybody over.
Speaker 7: Well, they have to put up signs telling you that
Speaker 7: the point is coming up and give you a way
Speaker 7: to exit and decide not to.
Speaker 4: Go through it. That's the biggest thing.
Speaker 8: Now, what's the point of it.
Speaker 3: But they also have chase cars.
Speaker 2: They have chase cars that are stationed well ahead of
Speaker 2: that point, and if they see you pull over, they
Speaker 2: go illegally follow you and then they try to come
Speaker 2: up with some excuse to stop you.
Speaker 7: I would agree with that. I would agree, but like
Speaker 7: you said, illegally, yeah.
Speaker 2: It's totally illegal. But they do that kind of stuff
Speaker 2: all the time. I got pulled over at a or
Speaker 2: stopped at one of those checkpoints that Bow just described,
Speaker 2: and I wasn't drinking.
Speaker 3: I stopped, rolled down my window.
Speaker 2: This cop shoved his whole face through the window right
Speaker 2: up to me in these huge, huge mustache. It looked
Speaker 2: like he was eating a squirrel. That mustache was so big,
Speaker 2: and he starts moving it around and sniffing like a
Speaker 2: vacuum cleaner.
Speaker 3: But I passed the I passed the sniff test and
Speaker 3: they let me go.
Speaker 8: That's why you can only end window down two or
Speaker 8: three inches, so you can pass your license and registration.
Speaker 8: How about the window?
Speaker 7: How about these people that smoked that dope in their car? Though, Man,
Speaker 7: you can smell that stuff like crazy.
Speaker 4: Smell that across the street.
Speaker 3: Oh, I smelled a red lights.
Speaker 4: I smell it.
Speaker 3: Driving marijuana, Yeah, marijuana, you didc indefinitely. You can definitely
Speaker 3: smell marijuana.
Speaker 4: If they had breath test for hope.
Speaker 8: Well remember that that I was talking about with my
Speaker 8: reaction test.
Speaker 7: You guys, as I mean people, if you were getting
Speaker 7: a drunk on a WKRP in Cincinnati, they had the
Speaker 7: state patrol in there, and every time you take a shot,
Speaker 7: you'd have to hit the buzzer.
Speaker 4: And the more he drank, the faster he got I have.
Speaker 4: That's funny.
Speaker 3: It's funny anyway, three oh three seven one three talk
Speaker 3: three O three seven one three eight two five five. Anyway,
Speaker 3: we have more coming up on the Troubleshooter Show, and
Speaker 3: as always we invite your calls and you can call
Speaker 3: three oh three Martino three h three six two seven
Speaker 3: eight four sixty six. Of course you can also call
Speaker 3: three ozho three seven one three talk seven one three
Speaker 3: A two five five go with a sure thing, Denver's
Speaker 3: Best Roofer excel roofing dot com. You don't pay a
Speaker 3: cent until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three all three seven seven to one help. You'll think
Speaker 3: you're his only customer when you choose Frank durand the
Speaker 3: real estate Man dot com to list your home with
Speaker 3: Remax Alliance three oh three nine two zero sixteen twenty two. Hi,
Speaker 3: Tom Marsino here three O three seven one three talk
Speaker 3: seven one three eight two five five. Let's see what's
Speaker 3: on your mind. And we've been talking about a lot
Speaker 3: of important stuff today, a lot. First of all, with
Speaker 3: qualified immunity or governmental immunity. I used to think, no
Speaker 3: matter what, if they're in the performance of normal maintenance
Speaker 3: and repairs of a city, they're not liable for negligence.
Speaker 3: There's some differences there, and John Fuller sent me a
Speaker 3: bunch of stuff about it. First and foremost, let's take
Speaker 3: the operation of motor vehicles. If they're negligent in the
Speaker 3: operation of a motor vehicle, even if they're carrying out
Speaker 3: work of the city, they're not liable. However, there have
Speaker 3: been some cases where front end loaders, roadscrapers, snowplows, and
Speaker 3: other vehicles were not considered motor vehicles. Some cases have
Speaker 3: interpreted motor vehicles as cars and trucks. So that's one thing.
Speaker 3: The giant snowplows and road and grading equipment and bulldozers
Speaker 3: and stuff may not be considered motor vehicles in some cases.
Speaker 3: Then there's the matter of structure itself, meaning potholes or
Speaker 3: something falls over, something hits you. Now, in those cases,
Speaker 3: governmental immunity kicks in. It's not the operation of a
Speaker 3: motor vehicle, it's something that happened. If they have a
Speaker 3: regular schedule of maintenance, they're really not held accountable for
Speaker 3: each and everything that goes wrong when people have cars
Speaker 3: destroyed or hurt, sometimes even death, Okay, it just they
Speaker 3: In fact, there was a famous case where bowlders fell
Speaker 3: off of a highway in Colorado, hit a bus and
Speaker 3: cars and killed people, and immunity would have kicked in,
Speaker 3: but because of a public outcry, they made a special
Speaker 3: special legislation to waive their.
Speaker 4: Immunity for that case. I remember that.
Speaker 3: So it's not simply they're not responsible for anything, but
Speaker 3: it depends on what it is when it comes to
Speaker 3: immunity of a government. Three o three seven one three
Speaker 3: talk three oh three seven to one three eight two
Speaker 3: five five. So what else is in the news. This
Speaker 3: is something I made a decision on. There has never
Speaker 3: been in the history of technology more hacking than ever.
Speaker 3: I mean more hacking. So we have more hacking than ever.
Speaker 3: It's absolutely mind boggling. What is going on in cybersecurity people.
Speaker 3: Some people are awakening to completely they're they're penniless, their
Speaker 3: money's been taken. In some cases, it shows that people
Speaker 3: even verified their code with cloned cell phones. It's terrible.
Speaker 3: So what's going on about that? I'm going to tell
Speaker 3: you the only solution I found, honest to.
Speaker 4: God, and I'm doing it. I'm no longer putting.
Speaker 3: It off, and I've read about it, I've ordered them,
Speaker 3: and i want to know what you think about it too,
Speaker 3: So whatever's on your mind, give us a call. Three
Speaker 3: oh three seven one three talk seven one three eight
Speaker 3: two five five. We have more coming up on the
Speaker 3: Troubleshooter Show. Three oh three seven one three Go with
Speaker 3: a sure thing Denver's Best Roofer Excel roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two yea.
Speaker 4: Ripped up.
Speaker 16: New needed.
Speaker 3: That's who you don't have.
Speaker 1: Run anxious sustas as we can.
Speaker 3: Shooter's gonna help.
Speaker 8: Come man, this.
Speaker 4: Is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 3: Tom Martino here, Welcome to the show. Three O three
Speaker 3: seven one three talk seven one three eight two five five.
Speaker 3: Here to help you solve problems, answer questions taking place,
Speaker 3: make your life a little easier. That's what we love
Speaker 3: to do. And so all you have to do is
Speaker 3: call me and we will get right on the problem, question,
Speaker 3: complaint and try to make things easier for you anyway
Speaker 3: we can. So I'm going to bring in the studio,
Speaker 3: say hi to my peeps over there, and We're going
Speaker 3: to go right to the phones if you have calls,
Speaker 3: and now we've calls have been spotty today, but it's
Speaker 3: given us plenty of time to catch up on stuff
Speaker 3: and things that are on your mind. So three oh
Speaker 3: three seven one three talk three oh three seven one
Speaker 3: three eight two five five. Now what does this mean?
Speaker 3: How are your recommendations today? Mark? Did you put up that.
Speaker 4: Poll on YouTube? I don't know what that means. I
Speaker 4: have no idea what you're talking about, to be quite honest.
Speaker 3: If you look at my YouTube, never mind, I'm something
Speaker 3: came up a questionnaire. Maybe it was from YouTube and
Speaker 3: not from us, but anyway, so welcome to the show, folks.
Speaker 3: Some of the things that I really want to recap.
Speaker 3: We're having a nationwide problem on this with some items,
Speaker 3: and I still don't have an ant, sir, and we're
Speaker 3: going to try to get an answer. I don't know
Speaker 3: if our Lemon Law attorney is still off or on
Speaker 3: a meet in a meeting, but we have had a
Speaker 3: number of issues where people have had cars grounded. You know,
Speaker 3: they can't use them and they're in they're under warranty.
Speaker 3: The dealer acknowledges the manufacturer acknowledges, but they can't find
Speaker 3: the parts.
Speaker 4: They're on national back order. So what happens?
Speaker 3: I mean, certainly this is happening all over the country.
Speaker 3: Certainly there has to be some kind of a remedy.
Speaker 3: Do you think the manufacturer should pay for replacement vehicles?
Speaker 4: I think in a way, yeah, in a way, I
Speaker 4: think they should.
Speaker 3: What if you have to have a vehicle in a
Speaker 3: shop and you can't drive it. Now, some of them
Speaker 3: you can drive. We've had cases where some people can drive,
Speaker 3: but they don't want to. They say you can't trust it.
Speaker 3: I had this one woman from next door who contact
Speaker 3: us and says, sure, Tom, technically I can drive, but
Speaker 3: sometimes I get stuck and I forget what the issue
Speaker 3: was on that one. And I told her, as long
Speaker 3: as they're giving you a replacement vehicle, and with her
Speaker 3: they were, they were giving her a replacement vehicle. I said,
Speaker 3: as long as they're doing that, you can, you know,
Speaker 3: I think you can give them a break. Yeah, it's
Speaker 3: not the vehicle you will you bought, But think about this,
Speaker 3: you're the vehicle you bought is not being used. You're
Speaker 3: not putting miles on it, you're not putting an age
Speaker 3: on it, So it is helping a bit three oh
Speaker 3: three seven one three talk seven one three eight two
Speaker 3: five five. But what would you do personally, Mark? What
Speaker 3: would you do personally if you had one of your vehicles,
Speaker 3: one of your nice vehicles, and you couldn't drive it
Speaker 3: he literally couldn't drive it due to national back order.
Speaker 7: Well, I mean I'd have to drive something else. That's
Speaker 7: pretty simple. So I drive something else, I know. But
Speaker 7: what would you do as a barking man? I mean,
Speaker 7: you really can't blame the dealers, So I would be
Speaker 7: bugging the manufacturer constantly. I'd be on the airwaves like
Speaker 7: this every day talking about it. I mean, that's what
Speaker 7: I'd be doing. What else can you do?
Speaker 4: Though? I know?
Speaker 3: I mean, and I think a replacement vehicle to me
Speaker 3: is apropos. If they do a replacement vehicle, I'd be satisfied.
Speaker 3: I don't think I'd be satisfied the other way around.
Speaker 3: If it just sat there and I was doing renting,
Speaker 3: I mean I would not put up with it. I
Speaker 3: would absolutely positively not put up with it.
Speaker 7: Well, and so if they give you a loaner vehicle,
Speaker 7: like you said, I mean, that's one thing that guy
Speaker 7: couldn't get a loaner vehicle because the damn vehicle broke
Speaker 7: down the day. So I want to go back and
Speaker 7: rephrase the question you asked me, or reframe it. If
Speaker 7: I was that guy and I bought a used vehicle
Speaker 7: that was under manufacturer's warranty and got one block from
Speaker 7: the dealership I bought it from, and it broke down
Speaker 7: and now I couldn't drive it, I would make everybody's
Speaker 7: life miserable at that dealership.
Speaker 3: Hmmm, I see what you're saying, right, because you would
Speaker 3: feel like, hey, this whole thing sucks.
Speaker 4: I mean, I mean what now do you think a
Speaker 4: dealer would be.
Speaker 8: I would park the car outside the dealership with all
Speaker 8: sorts of signs on it so that everybody who's going
Speaker 8: into that dealership saw what was going on. I agree
Speaker 8: with Mark, That's what I would do.
Speaker 4: But would you this is this is an odd one again.
Speaker 3: Would you feel like like the dealer themselves, the dealer
Speaker 3: are the ones that owe that to.
Speaker 4: You, the dealer.
Speaker 7: If I bought it from the dealership and literally as
Speaker 7: I'm leaving the parking lot, it breaks, yeah, I think so?
Speaker 3: Well, And really, Mark, does it matter if it breaks
Speaker 3: when you're leaving, or if it breaks, you know, I
Speaker 3: mean that part does that breaks.
Speaker 4: A month later?
Speaker 7: I guess I think that's it. Of course, that's a
Speaker 7: huge difference, like literally, you dred. This guy claims he
Speaker 7: left and it broke the second he left Kenthin.
Speaker 4: If he had it a couple months.
Speaker 3: Of course, yes, yes, yes, But still I'd be pissed off.
Speaker 3: I mean, let's face it, you know, I mean I'd
Speaker 3: be pissed off if I couldn't drive it.
Speaker 7: Yeah, but a couple months later you could always argue that,
Speaker 7: you know, the dealer could have never have known that
Speaker 7: was going to happen. They never would have they would
Speaker 7: have never have seen the issue. I mean, there's an
Speaker 7: argument to be said. But when it breaks, literally the
Speaker 7: second drive off, I'd be thinking, now, wait a minute,
Speaker 7: how would they possibly not know there was an issue here?
Speaker 8: Is there any way to put pressure on the dealership
Speaker 8: to force the like a bunch of dealerships get together
Speaker 8: and force the manufacturer to play for a replacement car?
Speaker 7: Well, I think they should under the GMC warranty. The
Speaker 7: problem with this guy is he didn't register the vehicle
Speaker 7: yet because he was just leaving, So they can't even
Speaker 7: get him a free loaner car until he does that.
Speaker 8: Right, But they're going to they should be.
Speaker 7: Yes, they'll probably just rent them one and then the
Speaker 7: manufacturer pays for it or reimburse the.
Speaker 4: One guy.
Speaker 3: By the way, speaking of our topics today, one was
Speaker 3: recirculating hot water loops. Now there are some of them
Speaker 3: you can get on Amazon that you can install yourself. Now,
Speaker 3: I'm not going to say it's a walk in the park,
Speaker 3: but it involves obviously shutting off the water and stolling
Speaker 3: a pump and then a crossover fitting so it can
Speaker 3: go from the hot water up over down the cold
Speaker 3: water return until you need it.
Speaker 4: Then it disengages.
Speaker 3: It's all automatic. But what I'm getting at is this
Speaker 3: is that they say that they have one in their
Speaker 3: house that has multi rooms and you can actually use
Speaker 3: Alexis to turn on and off. So if you have
Speaker 3: a bedroom that's remote and you have guests coming over
Speaker 3: and they're gonna be using hot water that night and
Speaker 3: then for a week, you know, you know, you can
Speaker 3: say Alexis, turn on the hot water loop for bedroom
Speaker 3: number four or whatever. So there are so many solutions
Speaker 3: that you should just look for. But hot water loops
Speaker 3: are cost effective, they actually waste less water, and in
Speaker 3: the long run they're not bad. So that's on that
Speaker 3: topic that was texted to me. Another one wants to
Speaker 3: know with Wave wealth management, when I talk about customizing portfolios,
Speaker 3: do we lose out on volume trading with portfolios if
Speaker 3: each one is traded separately. That's a good topic. Let
Speaker 3: me explain this in general. If you picture a number
Speaker 3: of folder of portfolios, just picture them is a square
Speaker 3: of a folder of an envelope or whatever, or a bushel,
Speaker 3: a basket whatever. So everyone has their basket of portfolio
Speaker 3: right with all of the things that match their horizon
Speaker 3: and their risk and their abilities, all of that, whether
Speaker 3: it's income through bonds or whether it's a preferred stock
Speaker 3: or just equity growth. Okay, so now you've got these buckets,
Speaker 3: and every body's buckets a little different. But then let's
Speaker 3: say we identify a trade that is advantageous.
Speaker 4: Well, obviously if.
Speaker 3: There's a trade that's advantageous, like we want to dump
Speaker 3: this stock now or buy more of it, we wouldn't
Speaker 3: do that twenty five times. So we have software that
Speaker 3: goes out to all of the bushels that have that software,
Speaker 3: and we do it as one unified trade. So even
Speaker 3: though it's customized to you, if you don't have that stock,
Speaker 3: you're not affected. If you do and this guy has
Speaker 3: it and this guy has it, and this guy has it,
Speaker 3: and this gal has it and this gal has it,
Speaker 3: then we do that volume trade. So yes, we take
Speaker 3: advantage of scale by going we have sleeves that go
Speaker 3: into each bucket, if that makes sense, so we can
Speaker 3: do the volume trades. But let's just say only one
Speaker 3: client has that stock. That would very seldom happen. But
Speaker 3: if it was, then that one client would would would
Speaker 3: I would trade with that client in order to in
Speaker 3: order to get volume. But here's the point. Most of
Speaker 3: the time there are some stocks common to everyone, some
Speaker 3: are not, but but we always find enough to try
Speaker 3: to do volume trading when we can. So I hope
Speaker 3: that answers the question. Yes, they are customized, but there
Speaker 3: are still things in common to many different ones. That's
Speaker 3: Wave eight Capital dot Com with the number eight. Okay,
Speaker 3: So now the next text regarding mark being too intense,
Speaker 3: I think what the guy meant to say this is
Speaker 3: Google voice, by the way. I think what the guy
Speaker 3: meant to say.
Speaker 4: Was that.
Speaker 3: He over emphasizes when something pisses him off or when
Speaker 3: he likes something, and that's pretty natural to me, and
Speaker 3: that's what that person. By the way. Okay, well what
Speaker 3: do you think the guy.
Speaker 4: Meant, Martin? No, we asked him that.
Speaker 7: No, it's purely because he doesn't like my policies. When
Speaker 7: I started talking about, you know, the illegal bums running
Speaker 7: around in Los Angeles with blowtorches lighting fires, he thinks
Speaker 7: I go way over to the top on stuff like that.
Speaker 4: That's what he was saying, no doubt about it.
Speaker 3: Oh, okay, okay, okay, Now why do you think people
Speaker 3: are setting fires? What would be somebody's goal for you?
Speaker 4: Because they're insane?
Speaker 3: Is it?
Speaker 4: Okay? You know?
Speaker 3: And sometimes that's.
Speaker 7: All there is to it, there it is. I mean,
Speaker 7: I mean, there's no goodness. If you're homeless, you're you
Speaker 7: already have mental issues.
Speaker 8: Thomas pyromania. Yeah, there are just a signed symptom with
Speaker 8: people like fires because of pyromania.
Speaker 4: Yeah, then they run.
Speaker 7: Home and turn the TV on and see if they
Speaker 7: burn down a town exactly. But when you when you
Speaker 7: have a city that allows homelessness everywhere and they won't
Speaker 7: do anything about it, I mean, simply have had years
Speaker 7: and years and thrown billions upon billions and nothing changes.
Speaker 7: Very much like Denver here, and you have a city
Speaker 7: very much like Denver that allows or let's just call
Speaker 7: the sanctuary city where anybody can come and do anything.
Speaker 7: I mean, what do you expect to happen? Honest to God,
Speaker 7: what do you expect?
Speaker 3: Well said?
Speaker 4: Really, really that's intents.
Speaker 3: Give us a call of folks. You know, people are
Speaker 3: more and more passionate than ever these days. I just but,
Speaker 3: but I do want to always bring bring us back
Speaker 3: to the common condition.
Speaker 4: No matter what.
Speaker 3: We we don't want to be lied too, ripped off, cheated,
Speaker 3: and we are here to help. I think this show
Speaker 3: above all transcends all that.
Speaker 7: Really just real, well, right before we take a break
Speaker 7: and think about this, and people that go to YouTube
Speaker 7: and then type in Troubleshooter network, they can see life.
Speaker 4: I just put a poll up.
Speaker 7: Do you think the mayor or Tom and the governor
Speaker 7: of California hold you know, responsibility for these fires? Whether
Speaker 7: it's the hydrantsider you know, empty or not working. I'm
Speaker 7: not sure what's going on with them or any part
Speaker 7: of it. Do you think they personally should have responsibility.
Speaker 7: Now I'm not talking illegal responsibility because of governmental immunity,
Speaker 7: but I'm talking, really, do you think it's their fault
Speaker 7: that this is happening.
Speaker 3: I think a big part of it is their fault,
Speaker 3: for absolutely positively sure me think part of it is
Speaker 3: a big part of it. Yeah, And I don't think you.
Speaker 8: Ken who they hire. All three people in the fire
Speaker 8: department upper ups are all DEI hires.
Speaker 7: Yeah, but the one up and up in the fire department,
Speaker 7: I think she's great. She came out and criticized the mayor, said,
Speaker 7: this is crazy. You slashed our budget months ago by
Speaker 7: seventeen and a half million. I've told you I needed
Speaker 7: another one hundred and fifty guys or whatever it was,
Speaker 7: and they.
Speaker 4: Didn't do anything.
Speaker 7: I just get so upset, counted Tom, and then just
Speaker 7: sit here and watch Colorado basically going through the same
Speaker 7: thing because of these people that we have here.
Speaker 4: But you know what, it's funny.
Speaker 7: I think Polis is actually sucking up the Trump a little.
Speaker 4: I really do.
Speaker 7: And Kaufman in Aurora, I can't believe it, but he's
Speaker 7: actually a little mad that the mayor of Denver was
Speaker 7: sending all the illegals over to Aurora. So I mean
Speaker 7: it's like I think people's eyes are starting to open.
Speaker 3: Yeah, we got more coming up on the Troubleshooter Show
Speaker 3: three three seven one three eight two five five. Go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're contenth.
Speaker 3: Time for an insurance check up free, no obligation in comparison,
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: to seven to one.
Speaker 4: Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Marchino, your Troubleshooter three O
Speaker 3: three seven one three talk three O three seven one
Speaker 3: three eight two five five. Let's go to the phones
Speaker 3: and see what we can do for you folks, as
Speaker 3: we do with everything. And we have John who wants
Speaker 3: to comment on Mark. Okay, go ahead, John happen.
Speaker 4: Hey, goody, I don't know who cares.
Speaker 8: It's all it's.
Speaker 3: All in good fun. Hey John, thank you. What's happening.
Speaker 20: Man, Hey, Tom, So two weeks ago, some guy called
Speaker 20: any bought a use truck and it didn't have no
Speaker 20: caps on, and then the guy from the dealership called
Speaker 20: and said he had give him a five hundred bucks
Speaker 20: because uh it was Uh didn't have to worry about
Speaker 20: it for a few years. But the thing is anything
Speaker 20: that has a cat or like an airpump or anything
Speaker 20: like that on it when you go do your missions,
Speaker 20: that has to.
Speaker 4: Be This is the moron. It's not someone called it
Speaker 4: was Marr. Don't don't call him a moron. Are honored, though,
Speaker 4: what do you mean it's the guy.
Speaker 20: You No, it wasn't me. It was not me.
Speaker 3: But what do you mean, Mark, what do you what
Speaker 3: do you mean? It's the guy explained to him.
Speaker 7: It's the guy they called So this this this guy
Speaker 7: called uh And by the way, I ended up sending
Speaker 7: his threatening emails to the cops. But that's a different story.
Speaker 7: So this guy calls up Tom. He buys a used vehicle.
Speaker 7: Okay as is yes. Two months later, two months later,
Speaker 7: check engine light comes on. It turns out it needs cats.
Speaker 7: Follow me so far he thinks the dealership that sold
Speaker 7: him the used car should have to pay for the
Speaker 7: cats because they sold him a truck where the cats
Speaker 7: went bad. Two months later, I told him, he's absolutely nuts.
Speaker 7: It's been two months. So we went into the voucher stuff.
Speaker 7: He never received the voucher because the vehicle was actually
Speaker 7: still under exemption, so it had a five year or
Speaker 7: seven year exemption sticker.
Speaker 4: It just had a ton of miles on it.
Speaker 7: It had like one hundred and fifty two hundred thousand miles.
Speaker 7: So I got the dealership to come on the air.
Speaker 7: They agreed to give the guy five hundred bucks. I
Speaker 7: was shocked they'd actually do it, but the guy keeps.
Speaker 7: The guy called back and said, I'm one hundred percent wrong.
Speaker 4: This is after he loved what I did and took
Speaker 4: to five hundred.
Speaker 7: But he goes, in the state of Colorado, you one
Speaker 7: hundred percent have to sell a vehicle with working cats,
Speaker 7: And I said, no, that's absolutely not true. It was
Speaker 7: out of warranty and it was exempt, so they didn't
Speaker 7: even have to give him the emission sticker. Then two
Speaker 7: months later, it needs cats. This is ald on, Mark.
Speaker 7: Let's clarify that.
Speaker 16: Mark.
Speaker 3: Just clarify the one item it does have to have
Speaker 3: cats on it vision.
Speaker 7: Had cats on it? Yes, right, right, right? Okay, yeah,
Speaker 7: it had cats on it. He kept saying. In fact,
Speaker 7: the dumb ass excuse me me, the caller, I'm not
Speaker 7: talking about this guy, although I think it's him, but
Speaker 7: he kept saying it had no cats. Yes, it did
Speaker 7: visually have cats. They were there. They went bad two
Speaker 7: months later. So tell me, a caller, what.
Speaker 3: Is your issue?
Speaker 4: Did you have an issue with what Mark said?
Speaker 20: You know, I kind of did, and it's not me.
Speaker 20: And if that guy made threatening your emails or something,
Speaker 20: that's that's not good.
Speaker 17: So, uh, the way I understood.
Speaker 20: It, the guy called in and he did buy it
Speaker 20: as a used vehicle, but even as you used the vehicle,
Speaker 20: it's supposed to have the cats on it. If I
Speaker 20: understand it had cats, it had cats on it.
Speaker 3: Bro it had cats.
Speaker 4: I literally asked him in the last call, I said,
Speaker 4: are you telling me?
Speaker 7: I said, hold on, man, are you literally telling me
Speaker 7: someone cut the cats off and they sold it with
Speaker 7: no cats. Because if you're saying that, we've got a
Speaker 7: big problem. He goes, No, they were there, but they
Speaker 7: weren't working.
Speaker 20: Okay, Uh, I apologize, my bad man.
Speaker 7: You got you you don't have to apologize by any means.
Speaker 7: The guy was an absolute moron. I got him five
Speaker 7: hundred bucks, and not only that, I told him where
Speaker 7: to go to get the cat's replaced for less than
Speaker 7: fifteen hundred bucks. Plus he had five hundred from the dealership.
Speaker 7: I got him, so it would have cost him a
Speaker 7: thousand bucks.
Speaker 5: Yep.
Speaker 20: I know you guys say about Wyoming and and you
Speaker 20: guys do a great job. I appreciate it. I just
Speaker 20: apologize again. I'm misunderstood. I thought the cats weren't on it.
Speaker 20: So no, great job, guys, I apologize.
Speaker 7: You don't have to apologize, man, I just can't thank you.
Speaker 4: Worked up? No, not thank you? What is it?
Speaker 8: Intense?
Speaker 4: Intense?
Speaker 3: Intense?
Speaker 4: Thank you? And again and again. I can you imagine
Speaker 4: loss Suzanne living with my intensity? Well, tell me we
Speaker 4: don't offset each other very hi, I.
Speaker 3: Do not want to get into us. She can be intense,
Speaker 3: Oh you damn right.
Speaker 6: She can.
Speaker 3: Yeah, at the times for the right reason.
Speaker 4: You can be very intense.
Speaker 3: Never never, my goh, I have no idea what he's
Speaker 3: talking about. Listen, I'm still told that our Lemon law
Speaker 3: attorney is in a meeting and Joe Lazara is in
Speaker 3: a meeting.
Speaker 4: These are important things.
Speaker 3: We'll even follow them up tomorrow because these are important topics.
Speaker 3: Then we got to get to the bottom of this
Speaker 3: condo thing with you know, I mean, that is just
Speaker 3: horrendous working. Yeah, D's been working on that one. Let's
Speaker 3: let's give the name of that complex out, D. I mean,
Speaker 3: I want to, I want to give the name out
Speaker 3: and let me look up her call again. What's the
Speaker 3: name of the call, Khalia. That's right, it was Khalia.
Speaker 5: Kay.
Speaker 4: Oh, there you go, Thank you, sir, k h l
Speaker 4: e A.
Speaker 3: Yeah, we got it. Uh k h Okay. So what happened?
Speaker 3: Let's recap because it's really disgusting.
Speaker 2: Sure, well, two and a half years ago, her condo,
Speaker 2: which she bought eight years ago, sprang a huge leak.
Speaker 2: She has a video of water just pouring out of
Speaker 2: the walls, and she notified the HOA and her insurance company.
Speaker 2: And this was following a period of very heavy August rains,
Speaker 2: and so the insurance company gutted the entire condo.
Speaker 3: I was there. I saw my own eyes.
Speaker 2: It is nothing but a concrete box, walls, floor and ceiling,
Speaker 2: her concrete and studs where the walls used to be
Speaker 2: and the ho and they stand ready to rebuild her condo,
Speaker 2: to set it, to put it back the way it was. Unfortunately,
Speaker 2: the HOA claims that the roof isn't leaking, and that's
Speaker 2: in conflict with the two leak detectives that Khalia had hired,
Speaker 2: and they were there when I was there, and they
Speaker 2: have photos. One of them showed me photos of holes
Speaker 2: in the flat roof membrane and so to to follow
Speaker 2: up a little bit further, about a week I'd say
Speaker 2: about a week and a half ago, one of her
Speaker 2: leak detectors went back, got on the roof with a hose,
Speaker 2: turned on the water and as a result he observed
Speaker 2: water infiltrating her unit. However, the HOA hasn't fixed according
Speaker 2: to Khalia, they haven't. They haven't. Not only did they
Speaker 2: not fix the roof, but they also claim that the
Speaker 2: roof isn't leaking at all, which is in conflict with
Speaker 2: what the leak detector described from just a few days ago.
Speaker 3: So that's where it stands. It's an impasse. And go
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Speaker 3: sixteen twenty two. Hi Tom Martinez, your troubleshooter three oh
Speaker 3: three seven to one three talk seven one three eight
Speaker 3: two five five. You know, I really, I really was shocked,
Speaker 3: truly at the interview with Zuckerberg and Joe Rogan and
Speaker 3: his other revelations. He's really pissed off at how he
Speaker 3: was pressured at Facebook under the Biden administration. He said,
Speaker 3: the Biden administration would actually call them up and threaten
Speaker 3: them if they didn't take stuff down about COVID that
Speaker 3: was accurate, about the vaccination or about Hunter Biden's laptop.
Speaker 4: I mean, why why.
Speaker 3: Aren't people making a big deal about that? I mean, this,
Speaker 3: this is all coming out now. Plus when Twitter took over,
Speaker 3: excuse me, when when Musk took over, Twitter converted it
Speaker 3: to x All of these those internal documents said the
Speaker 3: same thing. This is a government suppressing free speech. Think
Speaker 3: about that. I mean, that should make people frightened. Instead
Speaker 3: what they start doing, what they're doing instead is predicting
Speaker 3: we're going to have a dictator and no freedoms under Trump.
Speaker 3: Just the very opposite. I mean, I mean, that's what's
Speaker 3: amazing to me. I mean, I you know, it's just
Speaker 3: time to say it like it is. Folks. There is
Speaker 3: a certain faction of this population that crave I've said
Speaker 3: it before. They crave not just desire, they crave government control.
Speaker 3: They crave it. They crave a shutdown of open expression,
Speaker 3: and they hope and pray for control on the masses
Speaker 3: because they want to control the narrative.
Speaker 4: That's just what it is.
Speaker 3: This is not a political talk show, but for God's sakes,
Speaker 3: it's consumer advocacy. And if I don't speak out on
Speaker 3: a phony, we must never let this happen again. The
Speaker 3: government should not control our thoughts, should not control our morals,
Speaker 3: should not control our opinions, even if we want to
Speaker 3: hold inaccurate opinions. And I'm gonna say something else, even
Speaker 3: if we want to.
Speaker 4: Have hateful thoughts that's right.
Speaker 3: You see, a constitutional attorney once told me that wars
Speaker 3: were not fought to protect chocolate chip recipes.
Speaker 4: That's right.
Speaker 3: Think about it that I don't like hateful speech. I
Speaker 3: don't like any of that. Come on, you know I don't.
Speaker 4: But I don't want the government to suppress anything.
Speaker 3: We should have the knowledge, know how and power to
Speaker 3: suppress it for ourselves or our family.
Speaker 8: Tom, who was it there? The only cure for censoring
Speaker 8: speech is more free.
Speaker 4: Speech, was it, Franklin benj It wasn't rhetorical? Hey, did
Speaker 4: you see sixteenth Street mall over the weekend? No, what happened?
Speaker 4: You really didn't know? Some guy? Uh, I'm shocked you
Speaker 4: didn't see this man? Go ahead, go ahead? What's going on? Guys?
Speaker 4: I mean a light attendant on Layover killed in random
Speaker 4: stabbing on Denver sixteenth Street mall. Another one dead, so
Speaker 4: too dead, and I believe one in bad shape. He
Speaker 4: just was indiscriminately stabbing people at the sixteenth Street mall
Speaker 4: over the weekend.
Speaker 2: Oh, on two separate days. Yeah, on Saturday it was
Speaker 2: in the afternoon, and on Saturday he stabbed three people,
Speaker 2: want to believe died. And then he came back yesterday.
Speaker 2: He came back yesterday and murdered another person at sixteenth
Speaker 2: and Mark, this is the wonderful and sixteenth morning. This
Speaker 2: is our six strengths small here in Denver.
Speaker 4: And they did and listen, they caught him.
Speaker 2: It's a twenty four year old d bag. And I
Speaker 2: read his I read his criminal record.
Speaker 4: Oh my god.
Speaker 7: He's been arrested by every county and every municipality around.
Speaker 3: Yeah, and in the meantime he's murdering these people.
Speaker 4: Tom he was bail. Just make sure everybody out there
Speaker 4: thank your mayor, thank Mayor Johnston for this and all
Speaker 4: the great people uh in Denver and in the governor's
Speaker 4: office because he was out for some kind of domestic
Speaker 4: violence or some sort like on one hundred dollar bond.
Speaker 4: Oh my god. And he murdered how many people?
Speaker 3: Two? Two are willing the two are murdered over two days.
Speaker 7: He was first arrested, this is going back in history Westminster,
Speaker 7: then arrested in Denver, then arrested by Adams County, then
Speaker 7: arrested in Denver again. And it looks like he was
Speaker 7: out was his one hundred dollars. It looks like he
Speaker 7: was out on one hundred dollars bond for a sexual
Speaker 7: contact no consent charge. I don't even know what the
Speaker 7: hell that means. It sounds like rape.
Speaker 3: That sounds like a tempt Yeah, that sounds like attempted rape.
Speaker 4: It's unbelievable. He killed two innocent people.
Speaker 7: So now if you go downtown Denver, listen, I don't
Speaker 7: care what the mayor Johnson says. You go down there,
Speaker 7: you might get killed by somebody that's been released numerous times.
Speaker 3: So the question is, folks, do you like on your
Speaker 3: strawberries that chocolate see of sugar or caramel? Do you
Speaker 3: like sugar, sugar of color.
Speaker 4: Or white sugar? That's what I want to know anyway.
Speaker 3: Three oh three seven one three talks seven one three
Speaker 3: eight two five five. You know, the pendulum is certainly
Speaker 3: swinging back and forth. You know, I don't think it's
Speaker 3: ever good. It goes too far one way or the other.
Speaker 3: But I mean, I think, are we in a bubble
Speaker 3: or are people rejecting? Are they speaking, we're the we're
Speaker 3: we're We're where the woke spoke?
Speaker 4: Two?
Speaker 3: Do you think it's a rejection of wokeism or the government,
Speaker 3: the economy? What really is going on? I don't think
Speaker 3: there is a surge of hatred. I don't really believe that.
Speaker 3: But all the doom and gloom and the Mark always
Speaker 3: says to me, Tom, what do you mean all the
Speaker 3: what you reading?
Speaker 4: What are you doing?
Speaker 3: Because I always, I really do tend to skew when
Speaker 3: I read stuff on stuff I don't agree with, because
Speaker 3: that's where I learn the most of what people are thinking,
Speaker 3: not people that just cheer on what I already believe.
Speaker 4: So I always look for, you know, the the other thoughts.
Speaker 3: Anyway, we got to take a break, and I do
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