Speaker 1: Yeah, ripped, you need.
Speaker 2: Advice so you don't have a.
Speaker 1: Running just as sass as we can. Shooter's gonna help me.
Speaker 3: Come man Dix is the Troubleshooter Show.
Speaker 2: No, Tom Martine, Hi Tom Martino here, welcome to the show.
Speaker 2: Here to help you. We're solving problems, answering questions, taking complaints,
Speaker 2: making your life just a little easier. Just give us
Speaker 2: a call and we will be there for you. Welcome. Stephanie,
Speaker 2: you're looking good. And we have Mark Deputy Dollar, I
Speaker 2: mean Deputy Doc. And then also I didn't mean to
Speaker 2: insult Deputy Dollar. And then we have Frank Duran the
Speaker 2: real estateman dot com and Stephaniere dot com. Hey, what's new.
Speaker 2: Let's get to that and then go to the phones.
Speaker 2: Today's real estate day. A lot happening in real estate, guys.
Speaker 2: Let me know what's happening, like everything like the supplying demand, movement,
Speaker 2: average time, availability, inventory, blah blah blah. Let's start with
Speaker 2: Stephanie for the pipe's peak area.
Speaker 4: Hey, Tom, he've got kind of the same thing that
Speaker 4: we were chatting about a few weeks ago last time
Speaker 4: we were in studio. We're definitely seeing some longer days
Speaker 4: on market. However, we've had I think a little bit
Speaker 4: of life kind of come back to our market. When
Speaker 4: the FED announced they were decreasing rates. I think that
Speaker 4: was some positive noise in the media. And of course
Speaker 4: anytime we see rates come down, that's going to be
Speaker 4: a benefit to your buyers, which ultimately brings more buyers
Speaker 4: back to the market. So, still seeing pretty good days
Speaker 4: on market out in the Colorado Springs area, but I
Speaker 4: am starting to see some life. How about inventory, more
Speaker 4: or less, we've had more inventory than we've had in
Speaker 4: past years, but we are still historically low.
Speaker 2: Average days on market.
Speaker 4: You know, last I was looking, we were still seeing
Speaker 4: over sixty. Just it's really dependent on the areas though.
Speaker 2: Frank Duran, the real estate man, what do you think.
Speaker 5: Hey, Tom, You know it's all price point to price point,
Speaker 5: area to area. I think the toughest market segment I've
Speaker 5: been seeing is the condo market with increased hoafees and
Speaker 5: insurance getting tough, and of course i'm listening with right
Speaker 5: now where there's a pending lawsuit, so the hoafees are
Speaker 5: a bit up. Overall, the single family market's been pretty good. Overall,
Speaker 5: we're getting amoved and the recent d MAR report said
Speaker 5: that we had fifty point eighty five percent more inventory
Speaker 5: month end for single family homes. That's right around seventy
Speaker 5: five hundred more homes on the market that hit. But
Speaker 5: now with the rates a bit lower, I think that's
Speaker 5: encouraging more.
Speaker 2: Buyers to All right, I want to mention something mortgage rates.
Speaker 2: I saw a stat gathered by wallet hub the highest
Speaker 2: rates in the country for changes, not the actual right,
Speaker 2: but the well actually it is the actual rate. The
Speaker 2: actual rate the highest in the country Colorado, highest rate
Speaker 2: of what.
Speaker 6: I'm sorry, mortgages. How's that possible? Why would we be different?
Speaker 2: I don't know. Listen to this the change in average
Speaker 2: mortgage rates from quarter to quarter. From quarter one to
Speaker 2: quarter two. In Colorado, the change was an increase of
Speaker 2: four point eight eight percent. In Missouri it was a
Speaker 2: change of three point one two Now I find that
Speaker 2: hard to believe because in the first quarter rates were
Speaker 2: not that low. No, no, I don't find but I'm
Speaker 2: coming wrong. Rate Wait, look this up wallehub dot com.
Speaker 2: And this is look because here's what it says. It
Speaker 2: says the average mortgage rate in quarter two right now,
Speaker 2: in Colorado's five point seven to one. Now, obviously that's
Speaker 2: in quarter two. Now here's the deal. That's not the
Speaker 2: highest in the country. But according to this, it says
Speaker 2: the change in average more. Oh oh, oh, I know
Speaker 2: what they're saying. The average rate used to be four
Speaker 2: point eight eight and now is five point seven to one.
Speaker 2: I don't know, and it read this. I'm trying to
Speaker 2: interpret this, but the bottom line is this, Colorado's rates
Speaker 2: are increasing faster than other parts of the country. That's
Speaker 2: what they're saying. That's basically what they're saying.
Speaker 6: Well, maybe that means people are refining out of those
Speaker 6: two and three percent mortgage rates now into higher ones,
Speaker 6: and it's that's why there's no way our mortgage rates
Speaker 6: are thirty or sixth rate is going to be that
Speaker 6: much higher or lower than any other state.
Speaker 2: No, no, No, our average rates five point seven one.
Speaker 2: You're right, Missouri six point three, Louisiana six point eight.
Speaker 6: I have, but that's not when you go to buy
Speaker 6: a new house. There's no way it would differ that much.
Speaker 2: It does right now right now in Colorado is five
Speaker 2: point seven.
Speaker 6: Are you sure it's not saying the average person right
Speaker 6: now that has a mortgage in Colorado if you put
Speaker 6: them all together and pull it and mediate it or
Speaker 6: put an average on it is five point Well, that's
Speaker 6: what I'm saying.
Speaker 2: The average mortgage rate right now in Colorado. Yes, your
Speaker 2: average is five point seven to one, right, The average
Speaker 2: mortgage rate for people with mortgages.
Speaker 5: Well, guys, I can tell you this. I talked to
Speaker 5: my lenders quite a bit, and the conventional has been
Speaker 5: in the low sixes fahas and the fives comfortably in
Speaker 5: the fives fhava.
Speaker 7: Yeah.
Speaker 2: So Mark's right, Mark, it's it's all mortgage is considered.
Speaker 2: The average is five point seven to one.
Speaker 6: Yeah, And that's because a lot of people now had
Speaker 6: to either squeeze money out of their house to pay
Speaker 6: credit card debt or move because they're having another kid.
Speaker 6: And then when the new mortgage came in, it ticks
Speaker 6: that number up. A lot of people are getting off
Speaker 6: those old three percents because they have to now.
Speaker 2: By the way, it was so it is the average
Speaker 2: change was four point eight percent from quarter one to
Speaker 2: quarter two. So the the average rates went up four
Speaker 2: point eight percent, meaning not the average rates, but the
Speaker 2: average among people. The aggregate average among people went up,
Speaker 2: and it went up four point eight percent. And that's
Speaker 2: because what Mark, what you just said, a lot of
Speaker 2: people are dumping or selling and moving and then the
Speaker 2: new people are getting higher rates. So go ahead, Frank,
Speaker 2: what were so continue with what you were saying. Oh,
Speaker 2: that's pretty much it. Tom, I talked to my lenders.
Speaker 5: Rates went up just a little bit, but overall they've
Speaker 5: been much better than what we saw, especially other course
Speaker 5: last October, Tom, you remember we were kissing eight percent,
Speaker 5: So this is definitely a big difference. And honestly, ever
Speaker 5: since the fifty bases points, we've been seeing improvement in
Speaker 5: the market.
Speaker 2: All right, now we'll check back with real estate Chris
Speaker 2: though he has a question on a trade for a
Speaker 2: car for his son. Let's talk. What's going on, Chris?
Speaker 2: How can we help you?
Speaker 8: Hey? Tom, I appreciate you guys talking to me in
Speaker 8: Georgia show over the year. Thank you man helped me
Speaker 8: in the past, So thank you. Maybe you could give
Speaker 8: me some advice here.
Speaker 2: All right, what's going on? Hello, Yeah, I'm here. What's
Speaker 2: going on?
Speaker 7: Yep?
Speaker 8: Yeah, yeah, very good. Yeah. So yeah, unfortunately last week
Speaker 8: my wife, my son's wife died unexpectedly.
Speaker 2: Oh my god.
Speaker 7: And yeah, it's.
Speaker 8: Sort of a sad thing for the family, might imagine.
Speaker 2: Yeah, I imagine.
Speaker 8: And you know, it's a big emotional thing for him.
Speaker 8: And I'm trying to help him out on some other things.
Speaker 8: One is financial, Yeah, and they have a vehicle that
Speaker 8: they were actually he was looking to purchase another vehicle
Speaker 8: for his work or work vehicle. And you know, obviously
Speaker 8: his wife is part of their income and the family.
Speaker 8: Now that's changed, and he has a vehicle that he's
Speaker 8: wanting to sell. I think he's upside down in it,
Speaker 8: and I'm trying to help him figure out how the
Speaker 8: best way to get rid.
Speaker 2: Of that he needs to sell. Is this the Toyota
Speaker 2: four Runner he needs to sell?
Speaker 8: Yes, that's the one, yep, okay, And so we're looking
Speaker 8: to sell that, but try to get him into it.
Speaker 2: How side down is he? How much negative equity?
Speaker 8: Well, I'm thinking, you know, he owes twenty seven on
Speaker 8: a nineteen twenty?
Speaker 2: How many miles on it?
Speaker 7: Room?
Speaker 2: How many miles on it? First?
Speaker 8: One hundred and twenty?
Speaker 2: Yeah, okay, and he owes twenty seven? What is the
Speaker 2: vehicle again?
Speaker 8: A twenty sixteen?
Speaker 2: So you're looking it up, Mark, Yeah, good.
Speaker 8: Yeah, I'm thinking they're twenty three, twenty four. You know
Speaker 8: you so.
Speaker 2: Anyway, he can't sell it if he's upside down unless
Speaker 2: he makes up the difference.
Speaker 8: That's right, Yeah, is going to make up now. I
Speaker 8: can obviously help him make up some of the difference,
Speaker 8: but yeah, I didn't know if there's a way of
Speaker 8: doing this, so he could, you know, get into him
Speaker 8: summer monthly gams.
Speaker 2: What other car does he have?
Speaker 8: He has a that's one of reason why he's trying
Speaker 8: to He has another truck for work, and.
Speaker 2: He wants to keep that truck, right.
Speaker 8: Yeah, that other truck is not it's probably worth you know,
Speaker 8: one thousand bucks.
Speaker 2: You know, it's okay, so he needs another What you're
Speaker 2: saying is he needs to get rid of the toy
Speaker 2: too Ota four Runner and get another vehicle. Yep, okay,
Speaker 2: Well obviously obviously he shouldn't even bother trading it because
Speaker 2: the negative equity goes into the next car, and he's
Speaker 2: upside down in that car even more, because cars, no
Speaker 2: matter what, when you finance him, unless you put a
Speaker 2: hefty amount down, you're going to end up upside down.
Speaker 2: And if you, on top of it, put a negative
Speaker 2: equity snowball on it, it's just it's going to be
Speaker 2: a road to nowhere my recommendation.
Speaker 8: I think that's what happened with this. This is a
Speaker 8: they got this vehicle about two years ago.
Speaker 2: It happens to most young people. Young people start out
Speaker 2: buying too high. Then they get rid of it before
Speaker 2: it's paid off. The negative equity goes into the next vehicle.
Speaker 2: Then the negative equity goes into the next vehicle, and
Speaker 2: it gets bigger and bigger. It's called the negative equity snowball.
Speaker 2: It's the number one reason kids end up in bankruptcy,
Speaker 2: in addition to credit cards. Vehicles, vehicles. So here's the
Speaker 2: deal man, There is no magic. He's got to get
Speaker 2: rid of it, pay it off, and then just go
Speaker 2: out and buy another one. And and maybe if he
Speaker 2: doesn't drive that much, one of the things he could
Speaker 2: do is actually he could lease one. It sounds like
Speaker 2: he needs it for work, though, man, is it for work?
Speaker 8: Yep?
Speaker 2: And does he put a lot of miles on it?
Speaker 8: No, he doesn't put a lot of miles, but he
Speaker 8: tows a few things, you know, generators here and there.
Speaker 2: So he may not be a good least candidate. But
Speaker 2: how much how much should you say Yoda on it seven.
Speaker 6: He should be able to sell it roughly about that
Speaker 6: should he break even mark if he sells it himself,
Speaker 6: he's not going to get it on the trade in
Speaker 6: and if it's in you know, decent condition. But the
Speaker 6: other thing is he might have a heck of a
Speaker 6: time selling it when he doesn't have the title in hand.
Speaker 8: So yeah, we oh, I said what you're saying.
Speaker 2: Yeah, yeah, but we can work that out that we
Speaker 2: can work that out with an intermediary. But the problem
Speaker 2: is this, Okay, like like you could go to Jeff R.
Speaker 2: Cars and Rodney could could help pay that off, take
Speaker 2: it in trade, but not you know, you don't get
Speaker 2: any equity, but he takes it and then you pay
Speaker 2: it off and then you get another vehicle, and he
Speaker 2: can get any make or model he can lease. He
Speaker 2: can help you buy newer use. But listen carefully, Chris,
Speaker 2: you got to help him ounta in this second vehicle. Man,
Speaker 2: I'm telling you it sounds like he doesn't make wise choices.
Speaker 8: Well, you know he's young, yeah so so and so
Speaker 8: here's the I agree.
Speaker 2: How old is how old?
Speaker 8: You know he's thirty yep, Okay, so he's you know,
Speaker 8: he just recently got out of school.
Speaker 2: So he's Chris, may I ask what happened with his wife?
Speaker 8: Boy? You know, not getting in too many details. You know, bipolar,
Speaker 8: mental else issues can be problematic to people.
Speaker 2: Okay, all right, listen, ye Chris, why don't you call
Speaker 2: Rodney over at JFR Cars just for the heck of it.
Speaker 2: But but listen.
Speaker 8: JFR Cars, Yeah, and talk to Rodney.
Speaker 2: You're gonna have to get rid of that and make
Speaker 2: up the no.
Speaker 8: I understand. So you're saying it's better for him to
Speaker 8: I mean, I'll talk to JFR Cars, but he needs
Speaker 8: to sell it personally. But it may be difficult because
Speaker 8: he doesn't have the title.
Speaker 2: Right, that's right, right, But see what JFAR Cars can do.
Speaker 6: But they're gonna there. It's gonna cost you a few
Speaker 6: grand man. What do you mean by that market Well,
Speaker 6: I mean if they do it, if if they do
Speaker 6: it like on consignment, well, either consignment or if they
Speaker 6: literally just buy it and sell it. I'm saying he's
Speaker 6: probably going to save a couple grands selling it to himself.
Speaker 2: That's just a difference between wholesale and retail. How but
Speaker 2: if you don't know how to do it, the strategic moves.
Speaker 2: We're selling a car, what you would have to do
Speaker 2: is you'd have to go to the place an office
Speaker 2: where it's financed. If it's if they have a local
Speaker 2: office with a cashier's I mean a real check or
Speaker 2: a wire with the buyer, they get the title. It's
Speaker 2: very complicated. When you're not a dealer, it is very complicated.
Speaker 2: But that's why I said, Jeff our cars. If they
Speaker 2: do a consignment, they can handle all that. Yeah, it
Speaker 2: might cost you, but you got to weigh the costs.
Speaker 2: Look and just call him. He might say, Look, if
Speaker 2: you find a buyer, we'll just charge you a transaction fee.
Speaker 2: He's done that in the past. But at least start
Speaker 2: with him because we trust him. He's honest. All of
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Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three three hey nine two zero
Speaker 2: sixteen twenty two. Hi, Tom Martino, you're troubleshooter three h
Speaker 2: three seven one three talk seven one three eight two
Speaker 2: five five. Okay, let's go to the phones here and
Speaker 2: let's see. Okay, Joe, Joe, what's going on with you? Welcome?
Speaker 9: Hi there? Can you hear me?
Speaker 2: Yes? I Ken, Joe, what's happening?
Speaker 9: Okay? So I live in Lovelin. We purchased our home
Speaker 9: in ninety seven and been here twenty five years, in
Speaker 9: this house almost twenty six and in twenty twenty late
Speaker 9: twenty twenty, the lot in front of us was vacant
Speaker 9: and uh, people bought it and they built a house.
Speaker 2: Well when did they build it?
Speaker 9: When did they build it? Yeah, they built it through
Speaker 9: twenty twenty, moved in the very end, so in twenty
Speaker 9: one they basically moved in. It's a custom home or
Speaker 9: is a custom home?
Speaker 8: Okay.
Speaker 10: So when they.
Speaker 9: Built, they put a retaining We basically look out our
Speaker 9: front door at their house now used to be just
Speaker 9: open like a ridge. And they built a retaining wall
Speaker 9: in between our property and their property when they were building,
Speaker 9: which I went out and talked to the builder while
Speaker 9: they were doing it. I talked to the city and
Speaker 9: they weren't. That was never on their plans. I said,
Speaker 9: you know, we're going to get water damage from this.
Speaker 2: You put hold on a second, hold on a second.
Speaker 2: The retaining wall that they built. They're not allowed to
Speaker 2: put up a retaining wall in normal municipalities when they're building,
Speaker 2: unless it is part of the plan or part of
Speaker 2: the lot, or part of the overall drainage or whatever.
Speaker 2: So how did they just went ahead and did it
Speaker 2: on their own and the city did not say cease
Speaker 2: and desist? Which city is correct.
Speaker 9: City of Loveland, Okay, believe me, you're.
Speaker 10: Preaching to the choir here.
Speaker 9: I've been fighting.
Speaker 2: Well, hold on, what does Lovelin say about that? Are
Speaker 2: they saying it's wrong?
Speaker 9: We met with a city engineer and this was last year,
Speaker 9: because we've been flooded five times now and.
Speaker 2: It's only since then.
Speaker 9: Since they put, yeah, put the retaining wall and they
Speaker 9: built their house. Because they've built their house and brought
Speaker 9: dirt in.
Speaker 2: So they I get it. I get it. Look at that.
Speaker 2: Why did they the retaining wall? Where is it retaining
Speaker 2: too much water now on your end where it used
Speaker 2: to just flow down exactly? Well, why didn't they when
Speaker 2: they did the retaining wall, Why didn't they put in
Speaker 2: a drain so the water that accumulates goes down behind
Speaker 2: the wall and out to the street or something.
Speaker 9: So they put in this drain. It's at the bottom
Speaker 9: of this retaining wall. And when they were putting that in,
Speaker 9: I said, that's not going to work. And it basically
Speaker 9: goes under the water doesn't even flow into it. It
Speaker 9: goes underneath the ground. It's just like a plastic tube.
Speaker 2: Okay, it's a racking. Now where does it stand today?
Speaker 2: This is wrong. Obviously. Where does it stand today today?
Speaker 9: It stands that we hired an attorney last year, they've
Speaker 9: got an attorney, and we've been fighting this thing obviously,
Speaker 9: So now they're going to bring in an engineer.
Speaker 2: Are you suing them?
Speaker 9: We are suing them. But here's the problem.
Speaker 2: So did you let me ask first, did you file
Speaker 2: a lawsuit?
Speaker 9: Well, no, because we have an attorney and they're fighting
Speaker 9: each other.
Speaker 2: Correct, Yeah, but make sure your attorney keeps an eye
Speaker 2: on the statute of limitations from the time of discovery.
Speaker 9: Okay, it's been the year in August since we hired
Speaker 9: an attorney.
Speaker 2: No, not since you hired an attorney, since you discovered
Speaker 2: it the water damage. Yes, when did you first know
Speaker 2: you had a problem?
Speaker 9: Oh, when they were built the wall, But we didn't
Speaker 9: get flooded.
Speaker 2: Into when did they Okay, when did you get flooded?
Speaker 9: June of twenty three was our first flood.
Speaker 2: Wait, when did they build the wall.
Speaker 9: In twenty twenty when they were building the house?
Speaker 2: Well, what I find out is it took three years.
Speaker 2: Why did it take three years.
Speaker 9: Because they weren't full I mean, they weren't moved in
Speaker 9: and then in twenty one had a really dry season.
Speaker 2: Okay, listen, Joe, please do do me a favor and
Speaker 2: you can continue your story and we'll try to help.
Speaker 2: Tell your attorney to please please keep an eye on
Speaker 2: the statute of limitations because it's when you discovered or
Speaker 2: should have discovered the problem, and you only have three
Speaker 2: years after that, so you better really, really really know
Speaker 2: when you should have discovered it. Okay, seriously, because in
Speaker 2: some cases you have an obligation to hire an engineer
Speaker 2: to see if you're going to have a problem if
Speaker 2: you sensed it and it tells and you even said,
Speaker 2: by your own words, you went out there and said
Speaker 2: this is not going to work, which says that you
Speaker 2: kind of knew. So I think I hope to God
Speaker 2: your attorney is smart, okay, because you have a problem
Speaker 2: of discovery and the statute of limitations it's going to
Speaker 2: be twenty twenty five, okay, and I'm serious that that's
Speaker 2: five years. So please have your attorney because otherwise you
Speaker 2: have nothing. You have nothing, and it could be why
Speaker 2: they're stalling. Now keep going. What's happening?
Speaker 7: Now?
Speaker 2: Go ahead.
Speaker 9: So we got flooded three times last year and then
Speaker 9: flooded again this year in August. Okay, our attorney has
Speaker 9: sent in all this paperwork to them. We're getting nowhere.
Speaker 9: They finally came to an agreement that they want to
Speaker 9: have their the engineering company come out and shoot the property,
Speaker 9: and then their construction company will tentatively agree to build
Speaker 9: a structure for no charge to us, provided it is
Speaker 9: an unexpectedly large or complicated I'm like.
Speaker 2: That's great, okay, Joe, Joe, your attorney, how did you
Speaker 2: pick them from a cracker jack box or what? How
Speaker 2: did you pick them?
Speaker 9: I called around and called and called, and I just
Speaker 9: could not find anybody that would deal with water in
Speaker 9: this kind of real estate water damage in that They're
Speaker 9: a pretty large company in northern Colorado, and I just
Speaker 9: feel like they just keep pushing us under the rug
Speaker 9: and we're paying. We're alm with that ten grand and
Speaker 9: attorney fees.
Speaker 2: Now, Okay, you really have a problem, Joe, You have
Speaker 2: a problem. Okay, you might have to hire I'm telling
Speaker 2: you right now you should have filed the lawsuit to
Speaker 2: keep your claim alive. You have a real problem. Okay, Now,
Speaker 2: I hope you I've never ever said to anyone, including
Speaker 2: your attorney, that you knew it was going to be
Speaker 2: a problem from the beginning. Did you ever say that?
Speaker 2: Do they? Does the other side know that?
Speaker 9: Not that I know of, because I don't think that.
Speaker 2: I mean, you said you went over there and said
Speaker 2: this is not going to work. Who'd you say that
Speaker 2: to the.
Speaker 9: Builder? I didn't say anything about floody, and I go,
Speaker 9: you can't put up We're going to retain a wall
Speaker 9: in somebody's front yard.
Speaker 2: Listen, that's discovery of a problem. I'm not talking about damage.
Speaker 2: I'm talking about disputing. Look it. I'm not an attorney,
Speaker 2: but I'm going to tell you need an attorney, and
Speaker 2: you need to get rid of the one you have,
Speaker 2: and you need a full accounting. I don't know why
Speaker 2: you're at ten grand right now, but I don't trust
Speaker 2: what you have or who you have. So what were
Speaker 2: you hoping to get from us? Information on what.
Speaker 9: Well I've been. I've done all the paperwork, I've done
Speaker 9: all the trying to figure out who to go to,
Speaker 9: and our attorney just sits there and keep sending us emails.
Speaker 9: Well they, I mean, they want to meet with the
Speaker 9: engineer next week and shoot the great or the grade.
Speaker 9: And I'm like, we're not going to be in town.
Speaker 9: We need to do it when we're here. And they're like, oh, no,
Speaker 9: you can have a friend or somebody. I'm like, I'm
Speaker 9: not comfortable with that. We're trying to recoup our damages.
Speaker 2: Don't you don't need to be there. That's ridiculous. You
Speaker 2: don't know what you're doing. You don't need to be there.
Speaker 2: You need to have a representative there, like an engineer
Speaker 2: or something, right, which we'll hire an engineer.
Speaker 9: We hired an engineer last summer and he wrote up
Speaker 9: what he thought the problem was in the fix and
Speaker 9: we paid him. Still haven't gotten anywhere. Our attorney just
Speaker 9: keeps dragging a seat, and Joe, we're getting there.
Speaker 2: I don't know what you were hoping from us, but
Speaker 2: you're telling Everything you're telling me points to your attorney
Speaker 2: being a bimbo or a moron. No, I don't want
Speaker 2: to insult my YouTube morons. You're er and he's an idiot.
Speaker 2: And your engineer told you what needs to be done.
Speaker 2: Have that engineer there when they start measuring. Don't delay
Speaker 2: and file a lawsuit to keep your claim alive. Now, now, listen,
Speaker 2: I don't know what else you wanted to hear from us,
Speaker 2: but it's got to hold it through the break. I'm
Speaker 2: Tom Martinez. We have more coming right up. Go with
Speaker 2: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 2: Insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out now three O three seven to seven
Speaker 2: to one help. You'll think you're his only customer when
Speaker 2: you choose Frank durand the real estate Man dot com
Speaker 2: to list your home with Remax Alliance three three nine
Speaker 2: two zero sixteen twenty two. Hi Tom Martino, you're troubleshooter
Speaker 2: three oh three seven one three talk seven one three
Speaker 2: eight two five five Back to the phones. Now, let's
Speaker 2: see what is going on? Okay, Joe. Other than a
Speaker 2: recommendation for a new attorney or an engineer, what do
Speaker 2: you need from us? Now? I love helping, but I'm
Speaker 2: not sure what we can do in this case, especially
Speaker 2: because the clock is ticking. So help me out.
Speaker 9: Well, basically, what we want we want to damage fixed,
Speaker 9: we want to reach No.
Speaker 2: I know what you want, but what do you want?
Speaker 2: From us because you've already hired an attorney and an engineer.
Speaker 9: He's not helping us. I mean, he's We've spent all
Speaker 9: this money and it just feels like the other.
Speaker 2: What law firm do you have? We do have Bid
Speaker 2: O'Brien on, Okay, good, I want to talk to Brad.
Speaker 2: Brad O'Brien is a real estate attorney. I don't know
Speaker 2: if he handles these kinds of things, but I'm going
Speaker 2: to ask him, Brad. This person built a home back
Speaker 2: way back. Okay, they've been there a long time, Okay,
Speaker 2: or back? I mean they bought the house in ninety seven. Recently,
Speaker 2: in twenty twenty, someone built a home, a custom home,
Speaker 2: in front of them and put up a retaining wall.
Speaker 2: The retaining wall was not part of a drainage plan,
Speaker 2: not part of their main plan. The city of Lovelin
Speaker 2: had nothing to say about it, but they put up
Speaker 2: a retaining wall, which has since then caused flooding to
Speaker 2: their home. They hired an attorney who is doing nothing
Speaker 2: for them, just negotiating with the neighbor on trying to
Speaker 2: fix it. But she feels they're just jacking her around.
Speaker 2: She has spent a ton of legal fees and gotten nowhere.
Speaker 2: I'm afraid the statute of limitations is going to run out.
Speaker 2: They haven't filed the lawsuit. Do you handle cases like
Speaker 2: this when a neighboring property is causing damage to yours?
Speaker 11: Yes?
Speaker 12: I handle property line disputes like this, including TS disputes and.
Speaker 2: Yeah, but this is specifically the retaining wall on their
Speaker 2: property causing flooding on her property. Right, do you handle that?
Speaker 8: Yes?
Speaker 7: I do.
Speaker 2: Okay, you need a free second you need a second opinion.
Speaker 2: I'm sorry for saying free Brad, I don't know how
Speaker 2: you do second opinions. But she needs a case review.
Speaker 2: How do you handle those?
Speaker 8: Well, I'll trot off with.
Speaker 12: A free nish of consultations, just a general conversation and
Speaker 12: then if they want to take it from there, and then
Speaker 12: we talked about what that costs.
Speaker 2: And can you and and you got to review what
Speaker 2: the other people did because how long have you had
Speaker 2: this law firm retained.
Speaker 9: Joe August twenty three.
Speaker 2: And nothing.
Speaker 9: Okay, no, we are We are right at this point
Speaker 9: right now where they send us an offer, and it's
Speaker 9: been back and forth with these offers, and basically they
Speaker 9: want to have their construction company put a French strain in.
Speaker 2: A French strain would work a French strain. Are they
Speaker 2: putting the French drain in around your house or are
Speaker 2: they putting it in at the retaining wall?
Speaker 9: Well, it would go at the retaining wall. But here's
Speaker 9: the deal. Her shrink girl line goes all through that
Speaker 9: they're supposed to have a swell in their backyard, which
Speaker 9: they don't.
Speaker 2: It all is all, you know, But but here's the deal, Joe,
Speaker 2: I need you. You can't. You can't give your opinion.
Speaker 2: Did your engineer say they need a swell and they
Speaker 2: need this and they need that. You can't just automatically
Speaker 2: say no to everything they propose as well, Brad listen,
Speaker 2: is she obligated to let them at least try to mitigate.
Speaker 12: Obligate technically? And no, you don't have to. Nobody has
Speaker 12: to do anything. But it sounds like there's been some
Speaker 12: real progress to date because OBUs William maga Forth.
Speaker 2: So yeah, and I think she's frustrated because each year
Speaker 2: it floods and it's been since she hired the but
Speaker 2: she only hired the law firm in twenty three, so
Speaker 2: I don't actually see I don't know what you expect
Speaker 2: twenty it's only a year later. I mean, Joe, what
Speaker 2: are you What are you complaining about.
Speaker 9: The fact that every time it rains.
Speaker 13: My husband and I we get that.
Speaker 2: But the law firm seems to be working at light speed.
Speaker 2: I thought you hired him in twenty twenty. You hired
Speaker 2: him last year.
Speaker 10: Yes, we didn't, and they got you.
Speaker 2: Okay, you hired him last year, and already the other
Speaker 2: party is offering to put in a French train, which
Speaker 2: you automatically say will not work.
Speaker 9: Now, it hasn't been that fast, and they finally came
Speaker 9: to this after we've we threatened to do the lawsuit,
Speaker 9: and even what they're trying to put in, I don't.
Speaker 9: We don't believe it's gonna totally.
Speaker 2: Reach No, wait, who's we don't believe? Who's we I
Speaker 2: don't believe? I Well, sorry, you know what your opinion means?
Speaker 2: Nothing in that nothing, absolutely nothing. When you say we don't,
Speaker 2: I don't think it will solve the problem, A judge
Speaker 2: will laugh you out of court. Now, if you had
Speaker 2: a couple experts that said that, that would be a
Speaker 2: different story. Joe, I'm trying to help you and I'm
Speaker 2: telling you why you're running into problems. First of all,
Speaker 2: that is light speed for an attorney to be hired
Speaker 2: last year and get you an offer by threatening a
Speaker 2: lawsuit this year. Light speed. I don't. I know you're
Speaker 2: frustrated and that's why you're calling. I understand that completely, Brad,
Speaker 2: Brad any words for her.
Speaker 12: Well, an engineer is important. You should have an engineer
Speaker 12: on your side who can talk advise you on the
Speaker 12: technical solution of a retaining wall with an integrated French drain.
Speaker 12: That's how this is going to resolved most likely.
Speaker 2: But what you need is someone to tell you it's
Speaker 2: not going to work and why it's not going to work.
Speaker 2: Hold on again, I need to take another break. Bob
Speaker 2: at l em Landscaping does a lot of this kind
Speaker 2: of work. He's got a comment and the other callers
Speaker 2: please hang on. I will take all of you. I'm
Speaker 2: Tom Martinez three to three seven, eight, two five five.
Speaker 2: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent until you're content.
Speaker 2: Time for an insurance check up, free no obligation comparison
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies. Find out now three oh three seven
Speaker 2: seven to one. Help You'll think you're his only customer
Speaker 2: when you choose Frank durand the real estate Man dot
Speaker 2: com to list your home with Remax Alliance three oh
Speaker 2: three nine two zero sixteen twenty two. Hi Tom Martine,
Speaker 2: you're troubleshooter three O three seven one three talks seven
Speaker 2: one three eight two five five. So I wanna I
Speaker 2: want to continue on this real quick, Bob at l
Speaker 2: em Landscape. He's on a refer list for fur list
Speaker 2: dot com. Bob, what comment do you have on this?
Speaker 14: Uh? Go ahead to Tom, Here's what I want to do.
Speaker 14: Give me a couple of minutes, right, I'll go quit.
Speaker 14: The first thing that she should have found she should
Speaker 14: find out. I don't care when that wall was built.
Speaker 14: But every city has a code for a height of
Speaker 14: a wall. Example Lakewood, you can it be twenty six
Speaker 14: inches or you have to have an engineer. So the
Speaker 14: first thing she needs to find.
Speaker 13: Out or her turning is when that wall was built?
Speaker 14: Did And I don't even know if she's throw on the.
Speaker 7: Line how high is this wall?
Speaker 2: Well, let's just just keep going. Man, and well she's listening.
Speaker 2: Just keep going.
Speaker 13: Let's just say this.
Speaker 14: She needs to find out what the code height is
Speaker 14: for a returning wall. Secondly, I could almost guarantee you
Speaker 14: this wall was not built correctly because I heard her
Speaker 14: say that drayt pipes in the bottom. That all depends
Speaker 14: on the heights.
Speaker 2: The other thing is.
Speaker 14: That wall has to be backfilled with rock all the
Speaker 14: way behind it.
Speaker 2: To Okay, here's what I want to ask in a really,
Speaker 2: do you go up that far?
Speaker 13: I would do it for.
Speaker 14: You, Tommy and all do anything for you.
Speaker 2: All right, here's what I'd like you to do. I'd
Speaker 2: like to go up and take a look at it.
Speaker 2: Let's Kachina will hook you up, and let's see maybe
Speaker 2: you can come up with a solution and make sure
Speaker 2: she's not getting screwed either, because you've handled a lot
Speaker 2: of problems for us successfully. And I really like I
Speaker 2: like the idea. I like the idea.
Speaker 6: Let's say it's three feet and it's not supposed to
Speaker 6: be that tall.
Speaker 2: How long has it been there? Do you recall it's
Speaker 2: been there since twenty twenty? Okay, so what would they do?
Speaker 2: Who were they suing? What would they do?
Speaker 3: No?
Speaker 2: No, no, let's say it won't cost that much to fix.
Speaker 13: Well, well, no, here's the thing.
Speaker 14: If that wall was put in wrong enough, start they
Speaker 14: candle back. I've had it happen ten years, could happen?
Speaker 14: They can go back after whoever install that wall and
Speaker 14: then she made him the playoffs?
Speaker 2: Well who installed it?
Speaker 13: Well, well they may be able to find out what
Speaker 13: oil cannot they move? If it's going to be it
Speaker 13: has to be great re certified to drain around both
Speaker 13: works of the house to the front of the art.
Speaker 2: All right, hold on, we got to come back to
Speaker 2: more right after this on the Troubleshooter Show, go with
Speaker 2: a sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance checkup free, no obligation comparison call Compass Insurance
Speaker 2: paying too much your coverage at dozens of insurance companies
Speaker 2: find out now three O three seven seven one help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the Real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two.
Speaker 1: You need advice who you don't have come running just
Speaker 1: as fast as we can. Shooter's gonna help me.
Speaker 3: Come Man Dix is the Troubleshooter Show. No Tom Martinez, Hi.
Speaker 2: Tom Martino here, Welcome to the show. Three oh three
Speaker 2: seven one three talks seven one three A two five five.
Speaker 2: We got a lot of people waiting to talk to us,
Speaker 2: and as it goes, it's, uh, you never know how
Speaker 2: the calls are gonna go. So I'm gonna get to
Speaker 2: all of you, I promise. So really, the bottom line is,
Speaker 2: I don't want to go back to the landscaping problem.
Speaker 2: I'm gonna ask Bob as a favor to go up
Speaker 2: and look at that. Look at people. Here's the thing. Okay,
Speaker 2: when you have a retaining wall causing trouble for the neighbor,
Speaker 2: it could be your problem and you may have to
Speaker 2: fix it. I mean it could be the one who
Speaker 2: put up the retaining walls problem. So you're not allowed
Speaker 2: to cause problems for neighbor. You're not allowed to disrupt
Speaker 2: drainage plans without a very specific set of rules. Almost
Speaker 2: every municipality has drainage plans. We have Frank durand a
Speaker 2: real estate man with us today. We also have Stephanie.
Speaker 2: Stephanie with a Stephanie Thomas, and they are real estate brokers.
Speaker 2: Stephanie Thomas versus the Pike's Peak Region Frank Durand works
Speaker 2: all parts of Metro, and we are talking real estate.
Speaker 2: I do have some texts for them. You can text
Speaker 2: me at five seven seven three nine. That's the iHeart
Speaker 2: short code we call it. So you text your message
Speaker 2: to five seven seven three nine with Tom in there,
Speaker 2: it'll get to me. And then we have also my
Speaker 2: personal Google Voice and I do have some texts there.
Speaker 2: This is my personal number, comes to my cell phone
Speaker 2: and I will get to it, and that is seven
Speaker 2: four seven fifty two eighty. So now let's keep going.
Speaker 2: Jim wants to talk about a car accident and an
Speaker 2: insurance issue. Okay, man, what's going on? Jim?
Speaker 11: Good running? Tom, Hey, I was involved in I was
Speaker 11: involved in a car accident a week ago Monday.
Speaker 2: Oh. I hope you're not hurt, are you? No?
Speaker 11: There were no injuries, so obviously then the police wouldn't
Speaker 11: come out and take our information. But my insurance company
Speaker 11: has been very helpful. And I had just bought the
Speaker 11: car two months before.
Speaker 2: Was it brand new?
Speaker 11: No?
Speaker 7: Used?
Speaker 10: Car.
Speaker 11: I've never had a new car. I'm a seventy six
Speaker 11: year old man that gets what he can.
Speaker 2: The old fart. Hey, Jim, and let me ask you something.
Speaker 2: So you were in this accident and the police wouldn't
Speaker 2: come because there's no injuries. How heavy were the damages?
Speaker 11: My car was declared totaled?
Speaker 2: Okay? Now, whose fault was it? If you didn't have
Speaker 2: a police report or an accident report, whose fault is it?
Speaker 11: Okay? I I obviously say it was his fault. He
Speaker 11: turned in a report to my insurance company with a
Speaker 11: statement to me basically that was his fault while he
Speaker 11: was trying to blame me, to make it to make
Speaker 11: it simple.
Speaker 2: So you're each blaming way. Wait, wait, you're each blaming
Speaker 2: each other, right, okay?
Speaker 11: And okay. And my insurance company saw what happened to
Speaker 11: the car and how he reported it and said it
Speaker 11: was impossible to happen that way.
Speaker 2: So can you tell me how it happened? I'm just curious.
Speaker 2: Tell me how it happened.
Speaker 8: Okay. Sure.
Speaker 11: I pulled out of a strip mall on Buckley Quortered
Speaker 11: eight at night on Monday, and the right lane was
Speaker 11: completely empty. The left lane had cars in it. I
Speaker 11: pulled out into the right lane, probably drove forty fifty
Speaker 11: yards up, and all of a sudden, the lamb. He
Speaker 11: passed me in the left lane in a pickup truck
Speaker 11: with a trailer behind it. The truck got past me,
Speaker 11: his trailer knocked the whole front of my car off.
Speaker 2: Oh and what did he say happened?
Speaker 11: He's saying that. Oh he says is that he was
Speaker 11: behind me, that he was in the right lane and
Speaker 11: when I come out, he was behind me.
Speaker 2: Now being me, wait wait, wait he was behind you?
Speaker 2: Then how did his trailer hit the front of your car?
Speaker 11: That's exactly what we're saying.
Speaker 6: Well, okay, well there's a common sense factor, like literally.
Speaker 11: How well, if he was behind me, he would have
Speaker 11: hit the back of my car. He was out in
Speaker 11: the left lane and trying to get into my lane
Speaker 11: because there was no other cars, you know how some
Speaker 11: of my hurries up to get into the empty lane,
Speaker 11: and he swung into the lane. His truck got by me,
Speaker 11: and the trailer caught the front bumper of my car.
Speaker 11: And just rep no, don't we.
Speaker 2: Get that man? So now how is this affecting you?
Speaker 2: Right now? Tell me the situation.
Speaker 11: Okay, my insurance, what I had bought. I spent eight
Speaker 11: thousand dollars with everything, not insurance, but with everything else
Speaker 11: on the car with at a dealership, I bought the
Speaker 11: car and with tex.
Speaker 2: Is the car. What is the car?
Speaker 11: It's a twenty ten Masta c X seven.
Speaker 2: It's a little suv.
Speaker 8: Yeah.
Speaker 2: Okay, so let me let me let me just get
Speaker 2: right to the point of the call. Are you complaining
Speaker 2: about the value they're putting on the total That's exactly it.
Speaker 11: My insurance company said that the total value would be
Speaker 11: a sixty five hundred minus my deductible one thousand. Of course,
Speaker 11: it's given me a check for fifty five hundred.
Speaker 2: And what do you think it's worth?
Speaker 11: I think, well, I want to be as I here
Speaker 11: on your show all the time. I want to be
Speaker 11: made whole.
Speaker 2: Yeah, but you know what being made hole? Jim Jim, Jim,
Speaker 2: Jim Jim. Listen, Being made whole doesn't mean making up.
Speaker 2: For now, I'm not saying this happen to you. I'm
Speaker 2: saying in general, insurance companies don't have to make people
Speaker 2: whole if they were stupid when they bought the car. Okay,
Speaker 2: they only have to make you whole for the real
Speaker 2: value of the vehicle a second before it was just
Speaker 2: minus the deductible of course. Yes, so I need to
Speaker 2: know how many miles on this twenty ten Mazda.
Speaker 11: Okay, have one hundred and forty nine thousand.
Speaker 2: Okay, you're not going to get more than that.
Speaker 11: Okay, that's yeah, because I'm.
Speaker 6: My only confusion is I thought it was the other
Speaker 6: guy's issue.
Speaker 11: Well, the other guy's issue is that he contact is
Speaker 11: an insurance company the next morning said it was an accident.
Speaker 11: They cannot get him to call them back and say
Speaker 11: what happened.
Speaker 2: Yeah, that's a popular hold on. So they're saying they're
Speaker 2: saying they can't they're saying they can't help you because
Speaker 2: of lack of cooperation. Let me explain something to you.
Speaker 2: There are some cases where insurance brokers talk to their
Speaker 2: insured and go wink wink, if you don't cooperate with us,
Speaker 2: we can't cover it, and we don't have to. And
Speaker 2: so I've heard this excuse more and more and more
Speaker 2: where they say we can't get our insured to call
Speaker 2: us back. He's got to assume them that'll get their attach. Okay,
Speaker 2: that's right, Mark, explain that.
Speaker 6: Go ahead, well, you simply take them to small claims court.
Speaker 6: You're only looking for under seventy five hundred bucks, so
Speaker 6: you're a perfect candidate.
Speaker 2: Do you have any inform me? Tell him it will happen.
Speaker 6: Go on, tell them little how the second you serve him,
Speaker 6: he's going to contact his insurance company and go I'm
Speaker 6: getting sued. Then this insurance company's going to end up
Speaker 6: ponying up the fair value of the car, and you're
Speaker 6: not going to have a deductible at that point.
Speaker 11: Now, okay, that's kind of.
Speaker 2: Tell me give me the DESIG model designation again. I'm
Speaker 2: almost there. C x seven okay, and I got it.
Speaker 2: I'm looking at it right now, and I want to
Speaker 2: see the mileage part. Okay, So I have one exactly
Speaker 2: like yours, with the same mileage. Actually it's newer than yours,
Speaker 2: but the same mileage, the exact same mileage, and it's
Speaker 2: only one year newer, and it's sixty nine hundred, which
Speaker 2: they say it's at cars dot Com is excellent at
Speaker 2: evaluating deals. The twenty ten similar mileage in the six
Speaker 2: thousand dollars marks, I'm showing between five and six.
Speaker 8: Yeah.
Speaker 2: Yeah, for private party, meaning they're not they're not cheating you. Bro,
Speaker 2: They're not cheating you. You're not going to get more
Speaker 2: because you paid more. You understand that, right, right, right?
Speaker 11: I'm happy with my insurance company. My insurance company said
Speaker 11: they would be going after his insurance company to get
Speaker 11: their money back.
Speaker 2: Well, then you can go after him though separately for
Speaker 2: your deductible, right.
Speaker 11: And they yeah, they said they would get my deductible,
Speaker 11: So there's no.
Speaker 2: Good in me sub Well, then then what's the call about.
Speaker 2: I think everything's going the way it should.
Speaker 6: Well, he's out of one thousand bucks right now, until
Speaker 6: you just hear what hit the money back?
Speaker 2: That's right?
Speaker 11: Yeah, yeah, I'm still out of five. I thought I
Speaker 11: was at twenty five hundred. But if that's the way
Speaker 11: they tell you the car, then I'm basically out of thousand.
Speaker 6: You know what you can do for a second opinion
Speaker 6: on that, and they'll actually do it by VIN number
Speaker 6: one percent free for you is go to referral list
Speaker 6: dot com okay and type in petty as in pe
Speaker 6: t t y petty details, give them a call, give
Speaker 6: them the VIN number, and they'll tell you what that
Speaker 6: vehicle what is a very fair price from an insurance
Speaker 6: company and make sure you got sales tax. Did they
Speaker 6: give you sales tax?
Speaker 11: Right right, yeah, they.
Speaker 8: Took sales sex.
Speaker 11: The fifty five hundred they gave me figured sales tax.
Speaker 11: My other question is this jass that.
Speaker 2: Might be a little low to go buy a car.
Speaker 11: I've been off work. I do deliveries for work, and
Speaker 11: I've been off work for nine days now because I
Speaker 11: don't have a car.
Speaker 2: Well, call them up.
Speaker 6: They will have stuff between five and ten grand, you know,
Speaker 6: call them up. But the other thing you might oh wow,
Speaker 6: up mark JFR cars. Yeah good Now. The other thing
Speaker 6: I was going to.
Speaker 2: Say to you though, if you've got what kind of
Speaker 2: car you need?
Speaker 6: Just anything? I mean, you're not delivering big stuff. You
Speaker 6: can have a car right right? You might be able
Speaker 6: to get like into.
Speaker 11: Sare I want a dependable piece of transportation?
Speaker 6: Well okay, then here's I'm going to give you another idea.
Speaker 6: And JFR can punch the numbers because he could do
Speaker 6: new and used too. But you might think about getting
Speaker 6: like a little I'm just throwing something out there. Ahondai
Speaker 6: Kona for around twenty five grand. You put down five
Speaker 6: to ten thousand dollars your payments are only going to
Speaker 6: be three four hundred bucks a month, and you have
Speaker 6: free oil changes for three years, one hundred thousand mile
Speaker 6: powertrain warranty, a five year sixty thousand mile bumper to bumper,
Speaker 6: and Key has got some stuff like that too. Then
Speaker 6: you're not worrying about anything else.
Speaker 15: Yeah.
Speaker 11: Well, I said at my age, I can't finance a
Speaker 11: car in my position because technically I was working for myself.
Speaker 11: I don't have credit.
Speaker 6: Hey, you know what I know somebody hold on I
Speaker 6: can make I can make this call for you Tom.
Speaker 2: You know, uh John Jones over it Integra.
Speaker 6: Yeah, well, their son passed away about a year ago
Speaker 6: and his wife is trying to sell his Toyota.
Speaker 2: What do they call it? It's a Toyota pick up.
Speaker 2: What's the popular Toyota tundrum? No, keep going forour runner.
Speaker 2: It's a fore Runner. Oh they're good. Yeah, it's got.
Speaker 6: It's probably about one hundred and fifty thousand, I forget,
Speaker 6: but it runs really good. And you know they're only
Speaker 6: looking three or four thousand for it if they still
Speaker 6: have it. So if you're interested in that, give Kelly
Speaker 6: your info and I'll pass it along for her to
Speaker 6: call you.
Speaker 7: I will do that.
Speaker 2: It's a good little truck too.
Speaker 6: And then if this guy doesn't want it, anybody out
Speaker 6: there listening, I've been promising them i'd mention it and
Speaker 6: it just came up.
Speaker 11: Now, okay, yeah, let me get the first shot of
Speaker 11: doing it. I mean, I got the money now from
Speaker 11: my insurance.
Speaker 2: I'll do it. I promise I'll do that.
Speaker 6: In fact, just make sure Kelly's got your info and
Speaker 6: I'll reach out to you.
Speaker 16: Man.
Speaker 11: Okay, thank you very much.
Speaker 2: Now do I get a dinger?
Speaker 7: Yes?
Speaker 2: You do give me that dinger, big man. Okay, hold on,
Speaker 2: let me I gotta find it.
Speaker 9: You know.
Speaker 6: No, man, he's still he's been looking for his danner
Speaker 6: for three years.
Speaker 2: There. I just did you. Thank you?
Speaker 8: Okay, so hey, fourth car in a year and a half, all.
Speaker 2: Right, give kill my gosh, it's fourth and a year
Speaker 2: and a half. Wow, we got more coming right up.
Speaker 2: We'll come back to Jennifer at with a Verizon problem.
Speaker 2: I'm Tom Martino. Yeah, sorry, go with a sure thing
Speaker 2: Denver's best roofer Excel roofing dot com. You don't pay
Speaker 2: a cent until you're content. Time for an insurance check up, free,
Speaker 2: no obligation in comparison call Compass Insured paying too much
Speaker 2: your coverage at dozens of insurance companies find out now
Speaker 2: three all three seven seven to one. Help You'll think
Speaker 2: you're his only customer when you choose Frank durand the
Speaker 2: real estate Man dot com to list your home with
Speaker 2: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 2: Hi Tom Martino here, Welcome to the show.
Speaker 5: Three oh three.
Speaker 2: Seven one three talks seven one three eight two five five. Jennifer.
Speaker 2: What's going on with Verizon? Welcome? What is happening?
Speaker 8: Hey?
Speaker 2: Hi Tom?
Speaker 17: Hi you Jennifer. Yeah, I'm just having some trouble with Verizon.
Speaker 17: My mom has been with them for eight years and
Speaker 17: I she's up in age in her nineties. So years ago,
Speaker 17: I'm talking like three or four years ago, I actually
Speaker 17: had the power of attorney, actually went and had back,
Speaker 17: They backed to the company that I would be allowed
Speaker 17: to speak on her behalf anything.
Speaker 2: How old is your mom in her nineties? Okay? And
Speaker 2: you were. It's called an authorized agent or authorized user
Speaker 2: or so you can talk like sus does that with
Speaker 2: a lot of my accounts. So what's going on?
Speaker 17: So I went through all that trouble and they it
Speaker 17: was a waste of time. It didn't go through.
Speaker 7: I guess.
Speaker 17: So every time I called, just for simple things like
Speaker 17: there's problems with the phone, or for example, last.
Speaker 2: Month, why don't you just pretend you're her?
Speaker 10: Oh I've never Yeah, right now.
Speaker 2: I don't.
Speaker 17: I guess I don't sound old enough. Maybe they wouldn't
Speaker 17: believe me.
Speaker 2: Well it wouldn't matter. You don't have to. You could
Speaker 2: sound like me and they'll believe you. Yeah, it doesn't matter.
Speaker 2: I mean, this is a bunch of crap that people
Speaker 2: go through, but you could just you know, all the
Speaker 2: questions they're going to ask about your mom, right, very much?
Speaker 17: So I do I have to sort of be her.
Speaker 17: You know, memory is not that great either, So so
Speaker 17: what I've been doing and what I did last month
Speaker 17: because she didn't get a paper statement she do. You know,
Speaker 17: I thought it was a holiday, you know, Labor day.
Speaker 17: So what happened is the person I spoke with they
Speaker 17: actually allowed me to talk. She said she gave verbal
Speaker 17: agreement that I could speak. So they said, don't worry. Well,
Speaker 17: somebody must have taken that feature off, and we were
Speaker 17: we would say.
Speaker 2: Look, did do you have online access? Do you have
Speaker 2: online access.
Speaker 17: Well, no, create email.
Speaker 2: Listen, listen, if you have a bill, listen, if you
Speaker 2: have a bill, create an online access.
Speaker 17: Well I guess I could, But can I get to
Speaker 17: the meat of the problem.
Speaker 2: Yeah, what is the problem?
Speaker 17: So, so what happened is they said, don't worry, we're
Speaker 17: gonna switch that back on next month. You will be
Speaker 17: getting paper statements again. So my mom has me go
Speaker 17: to the Verizon store and I pay cash. That's the
Speaker 17: way she so I didn't. Yeah, my mom's kind of
Speaker 17: old fashioned. Not on mind, it's not a problem.
Speaker 2: So what's the big deal. Let's talk about the.
Speaker 17: Proble, the big deal? The building come again this month.
Speaker 17: If I get on the phone and I have my
Speaker 17: mom gives the verbal.
Speaker 2: Jennifer, why can't seriously look at I'd love to help you,
Speaker 2: but it's kind of like it's it's kind of like weird.
Speaker 2: I mean, you can just go online. Your statement is there,
Speaker 2: you can print it if you want it. Why don't
Speaker 2: you just go online and create an online account for you?
Speaker 2: I mean, it's there already, Tom.
Speaker 17: I'm done with them at this point after eight years.
Speaker 17: My reason for this call today, Tom is I want
Speaker 17: to know what other companies besides Comcast that I can
Speaker 17: get the same service with her. She calls it a
Speaker 17: dumb phone. You know, it's just a it's a phone
Speaker 17: in AT and T your old fashion.
Speaker 18: Phones, do you know it?
Speaker 2: Asks like you're not going to find.
Speaker 5: Do you give me advice?
Speaker 2: You're not going to find. You're not going to find
Speaker 2: a dumb phone anymore.
Speaker 6: Wait a minute, Wait a minute, So she when you
Speaker 6: say a dumb phone like a house phone.
Speaker 17: Yes, it's a house phone.
Speaker 6: Do you have internet? Do you have internet at your house?
Speaker 10: No?
Speaker 17: She does not and does not want internet.
Speaker 2: Oh god, I was going to say magic. Listen, you know, Jennifer. Unfortunately,
Speaker 2: I'm serious. Okay, I know what you're I know what
Speaker 2: you're faced with. You want a simple phone, paper bills,
Speaker 2: and you want to pay cash. There are there there.
Speaker 2: It might be it might be that you can't be
Speaker 2: accommodated any longer. Really, what about just let's let's just
Speaker 2: face reality. They're phasing certain things out. So I'm not
Speaker 2: gonna sit here and pretend I'm going to help you
Speaker 2: if I can. There are companies that will not send
Speaker 2: out paper bills, there are companies that will not accept cash,
Speaker 2: and there are companies that don't have simple phones. Wait wait,
Speaker 2: I've got an idea.
Speaker 16: For what about something like cricket Tom.
Speaker 6: That's yeah, that's going to be just any phone that's
Speaker 6: just service. Look at look at jitterbug.
Speaker 2: What is it?
Speaker 17: But that's the thing. She doesn't like change and she was.
Speaker 6: Freaking It doesn't matter. Jitterbug is the easiest thing to
Speaker 6: ever use. If you want, you look at it, you
Speaker 6: program it. There could be a picture of you and
Speaker 6: she hits the picture of you and it'll call you.
Speaker 6: She doesn't even have to It's so easy, it's unbelievable. Really, yeah, jitterbug.
Speaker 6: But I'm thinking of getting one for time's up.
Speaker 2: There would be so listen, listen now now she so,
Speaker 2: Jennifer added another wrinkle. Number one, she wants paper statements.
Speaker 2: Number two, she wants a simple dumb phone. Number three,
Speaker 2: she wants a place she can go and pay cash.
Speaker 2: Number four, she doesn't want change.
Speaker 17: I'm I'm willing. I'm to the point now where I
Speaker 17: could set up I could just do everything undermine.
Speaker 8: It's my she's the old Jennifer.
Speaker 2: Yeah, but but hold on, Jennifer, I want to ask
Speaker 2: you straight up. You said she doesn't want change. So
Speaker 2: what do you mean she wants to keep the phone
Speaker 2: she has?
Speaker 17: I think change meanings she wants to keep the AT
Speaker 17: and T phone. I'm the one that is upset about
Speaker 17: the billion mark?
Speaker 2: What what is the what is the you said Verizon?
Speaker 2: Is it Verizon or AT and T?
Speaker 17: It's Verizon? But she has an AT and T phone
Speaker 17: that she dials with, That's what I mean.
Speaker 2: Okay, Well, it's not an AT and T phone and
Speaker 2: it's not a Verizon phone. Mark? Are they cdmas? Do
Speaker 2: you know which phone that is? Mark?
Speaker 8: What?
Speaker 6: A Verizon? If it's older like that, it's not going
Speaker 6: to have a SIM card. It's going to be built
Speaker 6: in and most likely will only work on the Verizon network.
Speaker 2: Yeah, but she said it was an AT and T phone,
Speaker 2: which is weird. Jennifer, Just wait, doc, please is it
Speaker 2: an AT and T phone or is it a Verizon phone?
Speaker 2: It's not a wait wait, how old is it?
Speaker 10: Oh?
Speaker 14: I just thought it?
Speaker 6: Ye, Okay, then it could be it could possibly be
Speaker 6: on both networks.
Speaker 2: Okay, now here's the deal, Jennifer. Do you know if
Speaker 2: it has a SIM card?
Speaker 17: No, it's not even that sophisticated. It's no old phone
Speaker 17: like we used to have back in the day that
Speaker 17: you would plug into the wall. But this thing plug
Speaker 17: into the Verizon box.
Speaker 2: Okay, Tom, she's just got here.
Speaker 6: It's just like Magic Jack, She's it's it's any phone
Speaker 6: that you can buy at Walmart.
Speaker 2: And I'm talking like the old cy phones. Okay, they're
Speaker 2: talking about a magic You're right, that's exactly so. This
Speaker 2: is not a cell phone. No, it's literally an old
Speaker 2: AT and T. We should have let we should have
Speaker 2: led with that. It's not a cell phone.
Speaker 16: I know.
Speaker 2: It's like now Comcast will be worse Comcast. Yes, why
Speaker 2: don't you just get her a quest?
Speaker 7: Or not?
Speaker 2: Quest? What are they now?
Speaker 6: Century Link landline and call it done? What are they
Speaker 6: twenty bucks?
Speaker 2: My god? Of course, But Mark, she can't get the
Speaker 2: landline without broadband.
Speaker 6: They don't do those anymore. Yeah, I think they do. Absolutely.
Speaker 6: In fact, I can have. I have one at my house.
Speaker 2: So to Stephanie, Yeah, I do too.
Speaker 17: Wait, that's what That's what I want to know. That
Speaker 17: was the premise of my quest. I want to know.
Speaker 2: Why do I call them? Quest? Century Link? Yeah, Centry Link?
Speaker 2: Are you sure, dude? I've got them at my house?
Speaker 2: Now ask me do.
Speaker 6: I I don't know if you can get new ones
Speaker 6: because of DSL. That's the only Internet I can get. Well, Mark,
Speaker 6: you just said it was just a phone line. I
Speaker 6: just said, if you can't get a phone line, you're
Speaker 6: you're missing me. That's what the DSL is sent over.
Speaker 6: I can add an actual phone line to it if
Speaker 6: I want. Yes, you can.
Speaker 2: But you're paying for way more than a phone line,
Speaker 2: whether you use it or not. Hey, that's what I'm
Speaker 2: getting at. She's going to be paying for broadband whether
Speaker 2: she uses it or not.
Speaker 6: I think she can get just a landline for about
Speaker 6: twenty bucks.
Speaker 2: What's it say? What's it say, Shannon?
Speaker 8: Reliable and affordable landline phones for your family?
Speaker 6: How about on your website on quest or stop saying
Speaker 6: Sentry Link.
Speaker 2: You know what, Jennifer, why don't you call Sentry Link
Speaker 2: okay and then call us back. We'd all love to
Speaker 2: hear how much it is seriously.
Speaker 17: On the internet and go to Sentry Link and then
Speaker 17: go from there.
Speaker 2: Have you never heard of Century Link? You said you never?
Speaker 2: You said you don't get on the internet, right.
Speaker 17: No, I have internet at my house. This is my
Speaker 17: mom's house. I'm totally with it. It's just my mom's
Speaker 17: old school, you know. But I can do I'll do
Speaker 17: whatever it takes to get Okay.
Speaker 2: If that doesn't work, then contact HG. Wells. Okay, no
Speaker 2: one's going to get.
Speaker 6: That, right, I got it. That's very mean of you, though,
Speaker 6: what why does it mean?
Speaker 16: HD?
Speaker 5: Wells?
Speaker 2: He wrote time machine.
Speaker 6: Oh I thought he was like the inventor of the telegraph.
Speaker 2: No, he wrote time machine. He can shake and go
Speaker 2: back in time. You should tell her to look for
Speaker 2: a century link in the Rocky Mountain News. But really, truly, operator,
Speaker 2: don't listen. I think that was a good recommendation. Thank
Speaker 2: you Shannon for looking at up Centry Link can help
Speaker 2: Sentry Link, Yeah, call them. Yeah, you can still get
Speaker 2: a landline. Now why you would get one? I still
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Speaker 2: also garage door openers. They'll come to your home. They'll
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Speaker 2: up free, no obligation. Comparison call Compass Insurance paying too
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Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three all three nine two zero
Speaker 2: sixteen twenty two. Hi Tom Martino here three three seven
Speaker 2: one three talks seven one three eight two five five.
Speaker 2: All right, so let's go to my texts, and we
Speaker 2: have one on real estate. My neighbor's house has been
Speaker 2: on the market for thirty days and has not had
Speaker 2: one showing. Is that unusual? It's in a very good
Speaker 2: neighborhood in Denver, Frank, even Stephanie, I mean, you know,
Speaker 2: let's talk, you know, Tom, here's the deal. Thirty days,
Speaker 2: not one showing. Yeah, thirty days, not one showing. You know,
Speaker 2: here's the thing?
Speaker 15: Right?
Speaker 5: Two things? I would say. Number one is definitely visit
Speaker 5: if they're hitting the right price, Mark, Tom, you should
Speaker 5: have showings. Now here's the thing. Some areas are flooded
Speaker 5: with more inventory than others. So I saw one property
Speaker 5: was on the market thirty five days, three showings, and
Speaker 5: got a very good offer on the thirty fifth day.
Speaker 5: In fact, it had competing offers. So in this kind
Speaker 5: of market, it's a little back and forth sometimes depending
Speaker 5: on the area. But I would say zero showings in
Speaker 5: thirty days does seem a bit unusual.
Speaker 4: Yeah, I would say, honestly, I see slow showings right
Speaker 4: now across the board for a lot of my properties.
Speaker 4: And I did pull some specific days on market that
Speaker 4: I can give you, and it's really property dependent. But
Speaker 4: absolutely no after a month that would be a conversation
Speaker 4: between me and my seller on how we want to reposition.
Speaker 2: You know, I have a neighbor guys and I like her.
Speaker 6: She got divorced a while back, like a year, and
Speaker 6: we know both of them. But they put the house
Speaker 6: up because you know, the proceeds are getting divorce, they
Speaker 6: got to sell the house. They listed it at a
Speaker 6: number that I never thought they'd get, and they haven't
Speaker 6: got it. So what I'm finding now is they get
Speaker 6: zero listings. I mean no, they don't even get Luki
Speaker 6: lose and My guess is, and I want your advice
Speaker 6: on this, it's because the house has been on the
Speaker 6: market for over a year and they've moved the price
Speaker 6: a little, but like twenty thousand here, ten thousand here, they.
Speaker 2: Barely moved it at all. But if you look at.
Speaker 6: How long it's on the first thing I would think
Speaker 6: is what the hell is wrong with that house? Because
Speaker 6: everything else in frank Town is selling quick.
Speaker 2: But the reason this house.
Speaker 6: And it is in great shape, isn't selling quick is
Speaker 6: because it's been on the damn market for a year.
Speaker 2: Is that good?
Speaker 5: Yeah, Mark, I would tell you this, chances are very
Speaker 5: good they're missing the market. And here's the thing. When
Speaker 5: you sit on the market that long. Think of a
Speaker 5: quarterback in the pocket. There's a timing he's got to
Speaker 5: get rid of that ball. And when he sits in
Speaker 5: the pocket too long pedaling around, you know what happens next?
Speaker 5: He takes a sack.
Speaker 6: So if it's if it's my neighbor or this person,
Speaker 6: what do they do?
Speaker 2: I mean, what do they do?
Speaker 3: Well?
Speaker 5: Here, here's what I would say that they should definitely
Speaker 5: revisit where the market really is and meet the market
Speaker 5: at its highest point because sometimes and I don't know
Speaker 5: this seller, but sometimes sellers will base the price on
Speaker 5: their emotions or what they feel versus what the market's
Speaker 5: going to pay. And unfortunately, if the realtor and the
Speaker 5: seller's the three highest bidders, that doesn't do much good
Speaker 5: on the open market. So the key is where's the
Speaker 5: open market?
Speaker 2: Pain?
Speaker 16: All right?
Speaker 2: Three h three seven one three? Talk? Let's talk to
Speaker 2: Is it holla? It sounds like part of Hallelujah? Is
Speaker 2: it holla?
Speaker 6: Or hala himalaa?
Speaker 2: Part of Hallelujah? Is your last name?
Speaker 7: Uh?
Speaker 2: Never go ahead, what's going on?
Speaker 10: It could be hey, hia, question for you. During a
Speaker 10: reserve study, they left out a key component and it was.
Speaker 2: A p for those listening. A reserve study means they
Speaker 2: look at the coffers to see if they have for
Speaker 2: emergencies and stuff and they have a certain amount in reserve,
Speaker 2: and if not, they do an assessment of all homeowners.
Speaker 2: Is that what we're talking about?
Speaker 10: Yes, sir?
Speaker 2: Okay, keep going okay.
Speaker 10: So they left out a key component, which was a
Speaker 10: four million dollar project, which, of course student in our favor.
Speaker 10: What do you call this? Do we call it misrepresentation? Well?
Speaker 2: Well, first of all, holla, I don't understand who did
Speaker 2: the study, the reserve study. Was it the management company
Speaker 2: or the HOA?
Speaker 10: No, it's a professional company that does reserve studies.
Speaker 2: Okay. Now, And when they did a reserve study, they
Speaker 2: left out what you called a four million dollar project.
Speaker 2: What is this four million dollar dollar project?
Speaker 10: Infrastructure?
Speaker 2: Well, tell me what it is? There was okay, So, okay,
Speaker 2: is this infrastructure? Is this, by the way, a single
Speaker 2: family home community or a condo or town home?
Speaker 10: It's a condo.
Speaker 2: And are you telling me the four million dollars has
Speaker 2: to be spent in the near future.
Speaker 10: I'm telling you that when they did a investigation a
Speaker 10: couple of years ago, they determined and it was it
Speaker 10: was an investigation of about thirty thousand dollars. But there
Speaker 10: were problems they could be coming up, there were areas
Speaker 10: that should be treated.
Speaker 2: Did they say it would take four million dollars? And
Speaker 2: if they did over what period of time?
Speaker 10: If they did the full project, the scope of the
Speaker 10: work would have probably taken I'm guessing eight months to
Speaker 10: a year.
Speaker 7: A guess.
Speaker 2: Okay. Now, So if you have a four million dollar
Speaker 2: liability coming up and they said your reserves were fine,
Speaker 2: do you have Do they have the four million in reserve?
Speaker 10: No, but that's the question. They did not include that
Speaker 10: four million in our reserve study, so we look okay, right?
Speaker 2: But what what tell me this though? What incentive would
Speaker 2: an independent company have to leave that out to make
Speaker 2: you look better than you are?
Speaker 8: What?
Speaker 7: What?
Speaker 2: What? What's their incentive.
Speaker 10: And make us look better than we are?
Speaker 2: But why? What?
Speaker 1: What?
Speaker 2: What's their incentive that I don't understand. They're going to
Speaker 2: get paid whether they make you look good or not.
Speaker 2: What is their incentive.
Speaker 10: They're taking direction? I have no idea. I just want
Speaker 10: to know.
Speaker 2: Do you think wait, wait wait, do you think the
Speaker 2: h o A told them make us look good? Do
Speaker 2: you think the h o A didn't tell them?
Speaker 8: What?
Speaker 2: What do you see? You're you're telling me, but I
Speaker 2: don't know what you're telling me. Are you telling me
Speaker 2: there's something underhanded going on?
Speaker 10: I'm just trying to find a legal definition of what
Speaker 10: they did.
Speaker 2: Okay, listen or halla. If if they intentionally left out
Speaker 2: pertinent information and they were paid to do an accurate
Speaker 2: study and they purposely left it out, it's negligent, Okay.
Speaker 2: If Behua didn't tell them about it, it's not their problem.
Speaker 2: That's what I'm saying. You're leaving so many holes in
Speaker 2: the story. There is no legal name for what they
Speaker 2: did because I don't know if they had the information.
Speaker 2: They can't discern it out of thin air.
Speaker 10: They ask questions, what's that?
Speaker 2: How do you know they had the information?
Speaker 10: Because I was there, I know. I tell them, you've
Speaker 10: seen it, it's documented. It's okay.
Speaker 2: Now Here's what I want to know. Halla, did you
Speaker 2: ask them or the HOA why this was left out
Speaker 2: of the Reserve study?
Speaker 7: Not yet?
Speaker 2: Well, why don't you? Why don't you because I don't
Speaker 2: know what you're driving at. Here's the point, Whether they
Speaker 2: make you look good or not. What difference does it make?
Speaker 2: Here's what I want to know. What difference does it make?
Speaker 2: Do you understand why I'm asking? There's a reason I'm
Speaker 2: asking that. Holla. I promise you that I'll give you
Speaker 2: some information, but I got to take this break. Please
Speaker 2: hang on. There's a reason I asked that question. I'm
Speaker 2: Tom Martinez. We have more coming up. Go with a
Speaker 2: sure thing Denver's Best roofer excel roofing dot com. You
Speaker 2: don't pay a cent until you're content. Time for an
Speaker 2: insurance check. Up free no obligation. In comparison, call Compass
Speaker 2: Insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out now three O three seven to seven help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two. Hi Tom Martino, you're Troubleshooter. So we're
Speaker 2: giving a deputy d an Indian email, right, and he
Speaker 2: wanted his name on there. And I don't mind. You
Speaker 2: know Dimitri at troubleshooter dot com. But I want to
Speaker 2: ask my YouTube morns and everyone else, how would you
Speaker 2: spell dimitri? OHK, say Mark, So I used to spell
Speaker 2: it DMI tri I right, He said no, there's no
Speaker 2: I in the beginning, so it's DMI, but then there's
Speaker 2: a Y at the end. I would never spell at
Speaker 2: d M I t R Y. I mean, I know
Speaker 2: that's how it's spelled, because that's his name, But I
Speaker 2: don't know, doc, would you know how to spell Dimitrie?
Speaker 2: Let me tell you how this.
Speaker 16: He must have had work woke parents who are just
Speaker 16: trying to be different with you.
Speaker 2: No, I don't think it was different. I think gets
Speaker 2: traditional Russian, isn't it?
Speaker 19: None of it?
Speaker 2: Is it traditional? I mean, let's let me go to
Speaker 2: a wide shot here. Of none of it matters.
Speaker 5: That spelling.
Speaker 2: He was picked by some immigration officer in New York City. Yeah,
Speaker 2: but none of it. I stuck with it, guys, None
Speaker 2: of it matters.
Speaker 6: What do you mean when you create his email, spell
Speaker 6: it fifty different ways, but they all go to the
Speaker 6: correct spelling and from the correct spelling.
Speaker 2: You know that, just like mine is mark with the
Speaker 2: C and A. Kay. Okay, I can do alternates, you mean, like, yeah,
Speaker 2: and that's all under the same email you get it? Yeah,
Speaker 2: I know they're called yeah whatever.
Speaker 16: Okay.
Speaker 2: You know we'll let the new tune of the country
Speaker 2: we have mar coming up go with a sure thing
Speaker 2: Denver's Best roofer Excel roofing dot com. You don't pay
Speaker 2: a cent until you're content. Time for an insurance check
Speaker 2: up free, no obligation. In comparison, call Compass insurance paying
Speaker 2: too much your coverage at dozens of insurance companies find
Speaker 2: out now three all three seven seven to one help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three all three nine two zero
Speaker 2: sixteen twenty.
Speaker 1: Two D.
Speaker 2: So you don't have the.
Speaker 1: Come running just as fast as we can. Shooter's gonna
Speaker 1: help come. Man, This is.
Speaker 2: The Troubleshooter Show. Now Tom Martine, Hey, I'm Tom Martino.
Speaker 2: Welcome to the show. Let me just get that button
Speaker 2: so I can get our faces up. Yeah. We're here
Speaker 2: to help you solve problems, answer questions, take complaints, make
Speaker 2: your life a little easier. And we have, of course,
Speaker 2: all of our peeps with us today. We have Frank
Speaker 2: durand the real estate Man dot com. We have Stephanie Thomas,
Speaker 2: Stephanie ri dot com. Stephanie is a real estate broker
Speaker 2: in the Springs. Frank Dran the real estate Man is
Speaker 2: a Denver Metro and beyond. And then we have a
Speaker 2: deputy doc there and we have a major Mark Major
Speaker 2: of course. And then I only see hands to the right.
Speaker 2: Who's that right there? Who's in the studio. That's Mikey. Oh,
Speaker 2: Mikey's here. Okay, we got a picture of his ugly
Speaker 2: car we're posting, but it matches that ugly dog you
Speaker 2: And now the ugly dog is a cute dog. Now,
Speaker 2: that car, other than being slow, it's a nice car.
Speaker 2: I mean, it looks nice.
Speaker 6: It's one of those it's one of those things that
Speaker 6: looks really good.
Speaker 2: It's like a really good looking woman. But the first
Speaker 2: dog down. But I'm gonna put the dog back up
Speaker 2: because i think I'll explain to people what we're even
Speaker 2: talking about. As far anyway, for those on our YouTube stream,
Speaker 2: Stephanie Thomas was bragging about how cuter dog was and
Speaker 2: we wanted to do and we want to do a
Speaker 2: poll on it. And that's Mikey's dog to Mikey and
Speaker 2: Stephanie so and Mikey does our it and a lot
Speaker 2: of it stuff and so anyway, there there's the dog,
Speaker 2: gee and Odin and then we're gonna show a picture
Speaker 2: of that ugly car in a minute. Three ugly seven car,
Speaker 2: Yeah yeah, three all three seven, one three eight, two
Speaker 2: five five. By the way, whatever, we can do this,
Speaker 2: by the way, with any problem, if you send us
Speaker 2: photos of the problem itself, we will post them for
Speaker 2: those streaming the show as well and for downloading later.
Speaker 2: So let's go back to Halla and we had holla
Speaker 2: on about her HOA. Now I'm not trying to be
Speaker 2: a wise guy here, but what I'm saying is usually
Speaker 2: when there's something bad going on, there's usually a reason.
Speaker 2: So she said, they hired a company. The HOA hired
Speaker 2: a company to do a reserve study of their finances
Speaker 2: to see if they had to do any assessments in
Speaker 2: the future or where they stay and financially on cash flow.
Speaker 2: And this company left out a four million dollar what's
Speaker 2: called contingent liability. What a contingent liability means is it's
Speaker 2: probably going to happen soon. Should you include it? Well,
Speaker 2: that depends. If the HA told them to include it,
Speaker 2: they should include it. If the HA said leave it out,
Speaker 2: they should leave it out. But obviously, with four million
Speaker 2: dollars of contingent liability, if you left it out, it
Speaker 2: would show you have adequate reservesurance for insurance, deductibles and
Speaker 2: deferred maintenance and whatever else should happen. Okay, Well, most hoas,
Speaker 2: by the way, for condos and town homes are going
Speaker 2: to find they don't have enough in reserves because most
Speaker 2: insurance companies now are either not ensuring the roof or
Speaker 2: ensuring it for ACV actual cash value or huge deductible,
Speaker 2: So that alone would cause havoc with hoa's But holla,
Speaker 2: may I ask why did your HOA do this study?
Speaker 2: To begin with? What was the reason for it? We
Speaker 2: do it.
Speaker 10: We do it consistently every three to five years. It's coe.
Speaker 2: You guys are pretty smart to do that. Did they
Speaker 2: take into consideration deductibles? Like did your insurance change lately
Speaker 2: about deductibles?
Speaker 10: No?
Speaker 2: Okay, are you on the board? Halla?
Speaker 16: No?
Speaker 10: Okay, been on the board, but I'm not now.
Speaker 2: No, you sound knowledgeable. That's why I asked, Okay, So
Speaker 2: they left out the four million dollar contingent liability that
Speaker 2: they knew about. Were they given instruction to do a
Speaker 2: reserve study without that in it?
Speaker 10: I am not privy to what they told the Well.
Speaker 2: That would be important because if you could show, if
Speaker 2: you listen, if you could show that this company, this
Speaker 2: accounting firm, and whether it's really an accounting firm, but
Speaker 2: that's what they are. They accounted to this, Okay. If
Speaker 2: this accounting firm did an HOA reserve study and left
Speaker 2: out a four million dollar contingent liability which showed an
Speaker 2: artificial surplus.
Speaker 10: Only because they didn't have the information, only because they
Speaker 10: were not given the information.
Speaker 2: Who did not give them? I thought you said they
Speaker 2: were given the information.
Speaker 10: No, that's the whole thing. They were not given the information.
Speaker 10: It should have been divulged as the package that it
Speaker 10: wasn't announced.
Speaker 2: Okay, So the HOA is the one that did not
Speaker 2: give the information.
Speaker 8: Correct?
Speaker 2: Okay, Now I understand was the HA trying to hide
Speaker 2: it or look good? Is that why they did that?
Speaker 15: Well, I'm logically, if you add inn x amount of
Speaker 15: money and you come out in the red or beyond
Speaker 15: the red, then you must assess going forward what you
Speaker 15: have to do to correct, which means.
Speaker 2: YEA and the HA maybe didn't want to tackle the
Speaker 2: subject of assessments.
Speaker 10: Correct correct could be Now, I want to know what
Speaker 10: you would call this. It's an omission.
Speaker 8: If that's right.
Speaker 2: Hold on, you just said it's it's not negligent on
Speaker 2: the accounting firm. It is. It is negligent and omissions
Speaker 2: of the board members correct, which, by the way, most
Speaker 2: HA agreements and by laws indemnify those board members from this.
Speaker 2: So in other words, you can't actually go after them
Speaker 2: and holla. To be honest with you, this may sound
Speaker 2: strange to you. While it is wrong, it's not creating
Speaker 2: any damages. There are no damages. In other words, See,
Speaker 2: I want you to understand this concept, and I hope
Speaker 2: those listening will understand this. Let's say they included the
Speaker 2: four million dollar contingent liability and therefore there was going
Speaker 2: to be an assessment to each owner in the next
Speaker 2: two years of five thousand dollars let's just say that,
Speaker 2: or more whatever, ten thousand dollars. Let's say if they
Speaker 2: included the four million dollar liability, there would be an
Speaker 2: assessment needed of ten grand. Now by the HOA, leaving
Speaker 2: it out, it did not damage anyone. They're not going
Speaker 2: to have to pay more than ten grand. It was
Speaker 2: going to be ten grand whether they included it or not.
Speaker 2: So where is the damage is? Because yes, you could
Speaker 2: have emissions, But what is the damage? What is the
Speaker 2: consequence of leaving it out? Kala?
Speaker 10: Well, Tom, now that you point out the damages caused
Speaker 10: at this point we happened, but we could in the future.
Speaker 2: Now somebody, well, no, you wouldn't have damages in the future.
Speaker 2: You would have an assessment that was going to come
Speaker 2: whether they included it or not. The fact that you
Speaker 2: weren't warned about. It is not a damage.
Speaker 10: So then I guess the next question is during a
Speaker 10: sale of real estate, you just have to be listed as.
Speaker 2: Now they're hollam, hold on, now, let's delve deeper. Let's
Speaker 2: say that you guys, one of you sell your condo
Speaker 2: and the buyer wants to know although buyers, Frank and Stephanie,
Speaker 2: I want to ask you straight up, did you ever
Speaker 2: have a buyer or did you guys ever look into
Speaker 2: the hoa to see if there are contingent liabilities for
Speaker 2: future assessments When I.
Speaker 4: Go to list a town.
Speaker 2: Home or not list not that would not be right. Yeah,
Speaker 2: this kid don't find it.
Speaker 4: I always go and I ask because if we know
Speaker 4: of something, we do have to make disclosure.
Speaker 2: I'm not talking about that. I'm talking about when you.
Speaker 4: Go to buy one for so we get provided information,
Speaker 4: but honestly, unless they disclose it to us, we would
Speaker 4: just right.
Speaker 2: Yeah, that's exactly right. But do you ask about contingent liabilities?
Speaker 5: Yes, Tom, and we also asked for the meetings minutes,
Speaker 5: if they have any copies or any rumblings of any
Speaker 5: special assessments coming up. That's a biggie. So anytime we
Speaker 5: work with a buyer, that's the first thing we ask
Speaker 5: on an h.
Speaker 2: Way, okay, good. So if somebody went to buy a
Speaker 2: unit there Halla and they discover there is a future
Speaker 2: assessment coming and they decide not to buy there, no
Speaker 2: one caused that it was going to happen anyway. So
Speaker 2: if it was disclosed, the person probably wouldn't buy. And
Speaker 2: if it was not disclosed and the buyer discovered it,
Speaker 2: they would probably not buy. Now here's the one time
Speaker 2: I could see a damage. Let's say that you're selling
Speaker 2: your unit Holla, and I go to buy your unit
Speaker 2: and no one mentions this assessment and I am relying
Speaker 2: on a faulty reserve study. So I buy the unit
Speaker 2: and in two years or a year and a half,
Speaker 2: I'm assessed with ten thousand dollars and I'm really pissed.
Speaker 2: And I say, you know what, I wouldn't have bought
Speaker 2: this place had I known I had to pay ten
Speaker 2: grand in a year and a half or a year,
Speaker 2: and I would look for a cause. And if I
Speaker 2: found out that that information was withheld by the HOA,
Speaker 2: I would possibly want to go for damages. My damages
Speaker 2: would be I wouldn't have bought the damn place, and
Speaker 2: I don't want to pay the ten grand I think
Speaker 2: that could haunt people in Holla. Maybe I come after
Speaker 2: you too, because you sold it to me without disclosing it.
Speaker 2: Of course you could say I didn't know about it,
Speaker 2: but see, maybe you did know about it. It would
Speaker 2: get really messy. So I can see where that would
Speaker 2: be a problem. So now the more important question, holla,
Speaker 2: is what do you do about it? Is the HUA
Speaker 2: willing to redo the study including that information, or perhaps
Speaker 2: they don't believe, Perhaps they don't believe they're going to
Speaker 2: have to redo their sewer. Maybe they said, hey, that's
Speaker 2: just someone's opinion, we don't agree with it.
Speaker 10: Well, that will play out in the future.
Speaker 2: Well, you now haveing knowledge of this, you will have
Speaker 2: to tell somebody who buys your place.
Speaker 9: Correct.
Speaker 2: And by the way, how many units are in there?
Speaker 2: Two hundred and fifty?
Speaker 5: Yeah, and Tom, it's probably important to note too. In
Speaker 5: the contract sixteen point two association assessments, it says any
Speaker 5: special assessment assessed prior to closing by the Association will
Speaker 5: be the obligation of And then there's a box buyer
Speaker 5: seller accept date a buyer's signature herein, whether assessed prior
Speaker 5: to the date or after closing, will be the obligation
Speaker 5: of the seller, unless otherwise specified. An additional provisions seller
Speaker 5: represents there or no unpaid regular or special assessments against
Speaker 5: the property. Accept the current regular assessments.
Speaker 2: And and that's right, Frank, because there isn't one, and
Speaker 2: there won't be one until they decide to redo the sewers.
Speaker 2: And guess what that's going to be. Sixteen thousand dollars
Speaker 2: per unit? Sixteen thousand dollars. So holla, tell me this.
Speaker 2: What if they they say, you know what, this is
Speaker 2: going to happen within the next twenty four months, right,
Speaker 2: So what if they said to each home owner? What
Speaker 2: if they did disclose and they said to each homeowner,
Speaker 2: you know what, guys, your ho a monthly fees are
Speaker 2: now going to go up six hundred sixty six dollars
Speaker 2: a month for the next two years. What would the
Speaker 2: homeowners do there? What is yours? What is your monthly fee.
Speaker 10: Now at a very very unit of what.
Speaker 2: Is it roughly?
Speaker 10: So you huh four for eighty okay?
Speaker 2: So if it went up to over one thousand dollars,
Speaker 2: what would the homeowners do there.
Speaker 10: I am not sure because, as you shall, there's a
Speaker 10: lack of participation in any type of meeting, or how
Speaker 10: many just don't seem to.
Speaker 2: I'm going to tell you something right now, I would
Speaker 2: never ever ever own a condo or a town home
Speaker 2: right now. Now, Here's why. Here's why. Not because they're
Speaker 2: not great ideas. They are great ideas, but the homeowners
Speaker 2: all want to pay as low as they can in hoafees,
Speaker 2: and somehow believe those hoafees are somehow going to some
Speaker 2: invisible third party who's in Tahiti partying, and those HOA
Speaker 2: fees are for maintenance of the facility they live in,
Speaker 2: and they are in lieu of painting your home and
Speaker 2: fixing up your home and redoing the sewer in your
Speaker 2: home and having to do a panel upgrade in your
Speaker 2: home or the HVAC in your home. People don't understand that,
Speaker 2: so as a result, they make it hard for the
Speaker 2: HOA board to raise fees. Then when an emergency comes up,
Speaker 2: or a contingent liability or an insurance loss comes up,
Speaker 2: they're short the money, and all of a sudden, an
Speaker 2: assessment comes out and I get a phone call saying
Speaker 2: I don't want to pay this assessment. How can they
Speaker 2: do this to me? And I say, they are not
Speaker 2: doing it to you, it's your place, You're doing it
Speaker 2: to yourself. I'm Tom Martino Moore coming up. Go with
Speaker 2: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up free, no obligation comparison call Compass
Speaker 2: Insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out now three oh three seven seven to
Speaker 2: one help. You'll think you're his only customer when you
Speaker 2: choose Frank durand the real estate Man dot com to
Speaker 2: list your home with Remax Alliance three oh three nine
Speaker 2: two zero sixteen twenty two. I'm Martino here three O
Speaker 2: three seven one three talk seven one three eight two
Speaker 2: five five. All right, John, what's going on with Walmart
Speaker 2: and straight Talk? John?
Speaker 19: Yes, Tom, Yes, problems. I'm having difficulty with an iPhone
Speaker 19: twelve and Straight talks silver plan which is supposed to
Speaker 19: be which is unlimited data. And Walmart has a promotion
Speaker 19: where if.
Speaker 2: You buy a it's Walmart. Is Walmart the only one
Speaker 2: that offers that smart thing straight talk straight Talk, Yes, okay,
Speaker 2: go ahead.
Speaker 19: The promotion is by a brand new iPhone twelve for
Speaker 19: two ninety nine, and that's how you qualify for twelve
Speaker 19: months of a reduced rate of straight Talk, which is
Speaker 19: regular forty five dollars a month for unlimited data, and
Speaker 19: the promotion price is twenty dollars a month. So it's
Speaker 19: a pretty good deal.
Speaker 2: And that is the only reason you bought it.
Speaker 19: Yes, that's the only reason I bought it, and I
Speaker 19: changed from a different.
Speaker 2: So you bought an iPhone twelve on Walmart's straight Talk
Speaker 2: plan with unlimited data for the introductory offer and you
Speaker 2: didn't get it.
Speaker 19: Yes, that's correct, I.
Speaker 2: Bet, and it was just it was it an even
Speaker 2: twenty bucks a month? Or is that I'm nineteen ninety nine,
Speaker 2: what is it?
Speaker 19: It's an even twenty dollars a month and they advertised
Speaker 19: it that staves you twenty five.
Speaker 6: Yeah, so no, here's how it reads. I'm right on
Speaker 6: straight talk site, so everybody understands. So you buy the
Speaker 6: phone for whatever. It doesn't say the price of it,
Speaker 6: but an iPhone twelve. Their normal price for the silver
Speaker 6: plan is forty five dollars a month. But because you
Speaker 6: bought the phone at Walmart and you're signing up your
Speaker 6: first year or first twelve months, you get a twenty
Speaker 6: five dollars credit towards your bill, which would bring your
Speaker 6: monthly bill to twenty dollars a month instead of forty five.
Speaker 2: Is that correct?
Speaker 7: Yes?
Speaker 2: Yeah, that is for how long?
Speaker 7: Mark?
Speaker 2: How long?
Speaker 6: Does this twenty for the first twelve months? Then it
Speaker 6: goes to the forty five a month? Okay, so what
Speaker 6: tell me why they're not honoring it?
Speaker 19: Okay, I'm three months into this. They keep charging me
Speaker 19: full price at why I called?
Speaker 7: Why trade talk?
Speaker 19: If you call them?
Speaker 13: If we call them.
Speaker 19: Right now, the customer service person says, I don't know
Speaker 19: anything about this.
Speaker 2: I'm sorry, Are you kidding me? Wow?
Speaker 6: That's that's like, that's a horrible answer. That's crazy.
Speaker 19: There's there's there's no credit. I've asked Walmart.
Speaker 2: What does Walmart say?
Speaker 8: Uh?
Speaker 19: I just got off the phone with Walmart for you know,
Speaker 19: I've called, I've asked them. They've helped me several times.
Speaker 2: Try to look, who are we going to put on this?
Speaker 2: Somebody to gacious, is gonna sink their teeth into this crap?
Speaker 2: Because this gives me a headache thinking about it.
Speaker 16: I'll talk to him.
Speaker 2: You're gonna you're nice, Doc, Doc, Yeah, I'll talk to him.
Speaker 2: More power to you. If you can get a hold
Speaker 2: of someone at Walmart or somewhere to set this straight,
Speaker 2: more power to you.
Speaker 16: I will do my best.
Speaker 2: Wow. Okay, what a crazy deputy. Listen, John, Let's have
Speaker 2: you work with Deputy Doc off the air. See what
Speaker 2: we can accomplish. Okay, bro hang on. All right, hey Marty,
Speaker 2: what's going on with that U with your son?
Speaker 7: All right? Now you start out real quick. Yeah, I
Speaker 7: am in hospice. He is my main curer giver. He
Speaker 7: is wounded. For you, he's got like nine percent disability
Speaker 7: that the VA is trying to get him over a hundred.
Speaker 2: What's your son's first name, Hartin? What is it?
Speaker 7: March and Mark?
Speaker 2: He got it? Okay, So tell me what we can
Speaker 2: do for you and Martin.
Speaker 7: Okay. He found out that his life that he said,
Speaker 7: the surrendered. He surrendered his license in February.
Speaker 2: What l like his driver's license?
Speaker 7: Driver's license? He has his truck driving in He's spent
Speaker 7: four years over there in the sandbox, but he has
Speaker 7: a home in Hawaii and he and he's here with me.
Speaker 2: Why did he give up his license? I'm just curious.
Speaker 2: Why did he give up his license?
Speaker 8: He didn't, he didn't.
Speaker 7: Nobody notified him.
Speaker 2: Now when you say you're talking about his regular driver's license,
Speaker 2: it expired, now, it wasn't expired.
Speaker 7: Okay, not expired.
Speaker 2: Help me out here, Marty. I'm just trying to understand.
Speaker 2: So your son, who's the primary he's your primary caregiver.
Speaker 2: Are you in home, hospice or at a facility?
Speaker 7: I'm in the home hospice.
Speaker 2: Okay, we're at home, and he obviously needs his driver's
Speaker 2: license in order to help you. Right, when did he
Speaker 2: find out? I want to know this. When did he
Speaker 2: find out his license was gone? They said he surrendered it,
Speaker 2: but he never did, right.
Speaker 7: Never did, and they never notified him.
Speaker 2: And you're talking about the state Motor Vehicle department, right,
Speaker 2: But how did he find out? To begin with, let
Speaker 2: me let me ask you this, how did he find
Speaker 2: out his license was voluntarily? You know, whatever he did,
Speaker 2: whatever they said he did.
Speaker 7: I mean, he talked to he was talking to a
Speaker 7: police officer. He didn't stop as no tickets or anything else.
Speaker 7: But the truck. Police officers said there's something wrong with
Speaker 7: your tags. It might be your what is it over
Speaker 7: the road?
Speaker 2: Are we talking about his tags or his driver's license?
Speaker 7: His driver's license?
Speaker 2: Okay? So, so basically, to make a long story short,
Speaker 2: his driver's license was surrendered by him, according to DMV.
Speaker 2: But he never did it.
Speaker 7: No, he never did it, And.
Speaker 2: Why can't he simply get it reinstated?
Speaker 7: All right? Yes, you know he can know what he's
Speaker 7: gotta do. Start all over a kid. He's sixty two
Speaker 7: years old.
Speaker 2: Are you saying you don't think he could pass the
Speaker 2: written and the driver's test.
Speaker 7: But he has to do everything?
Speaker 2: Well, you don't have to take driver's school. I mean, Marty,
Speaker 2: what record did they have of him surrendering his license?
Speaker 2: Do you know.
Speaker 7: That's that's all? I knew that you be checked with him?
Speaker 2: Hey, can we talk? Can we just you know, you're
Speaker 2: in hospice home care. You need to just rest and
Speaker 2: enjoy life. Let us talk to your son directly. Does
Speaker 2: he know you're calling us?
Speaker 7: Yes, he knows, and he doesn't want.
Speaker 2: Me just so he won't Wait wait, are you saying
Speaker 2: he won't cooperate with us?
Speaker 7: And this is second? Let me ask martin this second?
Speaker 2: Let me get over it, ask him to get on
Speaker 2: the phone. Hey, hey, Tom, I have a comment. If
Speaker 2: that's okay, go ahead.
Speaker 4: So we have a family member who has some disabilities
Speaker 4: and wasn't able to go do jury duty, got a
Speaker 4: doctor's note to excuse him from that, and in turn
Speaker 4: they took his driver's license. So is that something maybe
Speaker 4: that this gentleman has experienced?
Speaker 2: Oh is Martin there? Can we talk to Martin?
Speaker 7: Yeah? That's me.
Speaker 2: Hey Martin Martin, did you ever get called for jury duty?
Speaker 7: No? No, no, no, I'll give you the reader's digest.
Speaker 2: Go ahead, sir, give us the reader's digest. Go ahead.
Speaker 7: I had my state ID and Hawaii have had this
Speaker 7: two thousand and six. I have due residence in Colorado
Speaker 7: and Hawaiian back and forth, and came my pearance and
Speaker 7: there was an accident. No, not my fault, but just
Speaker 7: the other day, and the law enforcementster said, I ran,
Speaker 7: you lie and they don't expire to two thousand places
Speaker 7: their commercial license, commercial irised license. He ran it and
Speaker 7: he said there's it says that it's pending or something
Speaker 7: that he didn't He wasn't certain himself. He said, call
Speaker 7: the of VS. What's going on and I said, true thing.
Speaker 7: I called the v and they said that I'd surrendered
Speaker 7: my license in Pedruary. I said, I never spent my license.
Speaker 7: I said, well, and you can't have a state I
Speaker 7: D in another state and a diver's license in this state.
Speaker 7: And I said, well, I was never notified of anything.
Speaker 2: Okay, so when you got your ID in Hawaii, they
Speaker 2: automatically suspended your license or they revoked it here.
Speaker 7: No, no, no, I've had that. I've had that I'D
Speaker 7: since two thousand and six. Okay, can I get him
Speaker 7: in the state park? Did come?
Speaker 2: How did this suddenly happen?
Speaker 10: Then?
Speaker 2: What did they say? Yeah?
Speaker 7: They said that they did a they were doing a
Speaker 7: canvas and then they found in February of last year
Speaker 7: that I had a State I D in another state.
Speaker 7: And they said, either A you can either have a
Speaker 7: state IDEA or a driver's license and it has to
Speaker 7: be in one state. So basically, what's in father's concerned?
Speaker 7: I said, Hey, if I got to surrender on my
Speaker 7: state ID for Hawaii, I don't care. I just I
Speaker 7: wish I'd known about this till February so I didn't
Speaker 7: have to go through the whole testing process.
Speaker 2: I get it so right now you can get your
Speaker 2: license back, but you have to go through a whole
Speaker 2: bunch of trouble.
Speaker 7: Pretty much. Yes, and I'm sorry to my father culture
Speaker 7: I didn't want him to.
Speaker 2: Yeah, but we want to help you, Martin. Martin, you
Speaker 2: know what, you're in the service, You were over there
Speaker 2: in four to five years, and you come back to
Speaker 2: this and you're trying to take care of your dad.
Speaker 2: I mean, we want to try to help you if
Speaker 2: we can. You know, let's see if we can get
Speaker 2: your license reinstated. The official purpose of your license being revoked,
Speaker 2: it helps us that it wasn't for a violation, It
Speaker 2: wasn't for jury duty, it wasn't for anything, right, It
Speaker 2: was for the fact that you they discovered that you
Speaker 2: had an ID in Hawaii, right, Yes, Okay, do you
Speaker 2: have a Hawaii driver's license?
Speaker 7: No? Absolutely not, Okay this I do not have a
Speaker 7: Hawaii license.
Speaker 2: Yeah, I understand that. I understand that. By the way, really,
Speaker 2: when you say dual citizen, they're really dual residency. Yes,
Speaker 2: but there's no official document that makes it dual residency.
Speaker 2: Nobody keeps track of that. What they do keep track
Speaker 2: of is this, you can only have a voter registration
Speaker 2: at one address, and you can only have jury duty
Speaker 2: at one address, and you can only have a driver's
Speaker 2: license at want address. And what happened, obviously is they
Speaker 2: consider an ID a substitute for a driver's license. So
Speaker 2: when you so, when they did an audit of the records,
Speaker 2: it looks like you have two licenses. I understand it's not.
Speaker 2: It's an ID. But to them, you shouldn't have both
Speaker 2: an ID and a license in different states. Okay, you
Speaker 2: can only have one ID or one license. You can't
Speaker 2: have both in different states. That's facture. In fact, you
Speaker 2: can't have both in the same state. I can see
Speaker 2: where it was an innocent mistake on your part. Martin.
Speaker 2: You just got an idea out there. But let me
Speaker 2: ask you, why did you get an idea out there
Speaker 2: if you had a Colorado driver's license?
Speaker 7: Because I I have a handout and to get they had?
Speaker 7: Is it what's called commner rates?
Speaker 2: You have the tourist I get you, No, I'll get you.
Speaker 2: You did it to take advantage of the pricing. I
Speaker 2: get it.
Speaker 6: We have to take your break. We'll be right back.
Speaker 6: That could almost be voter fraud.
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Speaker 2: as well. Denver Regen dot com. Let's talk to uh Marty,
Speaker 2: Marty and Martin. We'd like Deputy d over here Dimitri
Speaker 2: to get in touch with you off the air and
Speaker 2: try to help you if you want, Martin, do you
Speaker 2: want us to try to help get that license reinstated, Yes.
Speaker 7: Ma'am, Yes, sir, I do. Yeah, every kind he blew
Speaker 7: off the handle because you said it might be they
Speaker 7: considered it.
Speaker 2: No, no they he didn't mean that you did it intentionally. No, no, no, no,
Speaker 2: I didn't mean that at all.
Speaker 6: Man, I'm saying the reason they don't, one of the
Speaker 6: many reasons they don't allow multiple IDs from different states,
Speaker 6: is that means you could vote in two different states.
Speaker 2: It looks like fraud. I'm not saying you did this intentionally.
Speaker 2: I think you thought, wait a minute, I can't get
Speaker 2: a license here. I have one in Colorado. I'll have
Speaker 2: to get an ID here. And I know exactly why
Speaker 2: you did it, but I think it's being interpreted as
Speaker 2: either fraud or not allowed. And so Katschina get his
Speaker 2: information forwarded to Deputy d who, by the way, now
Speaker 2: has a troubleshooter.
Speaker 10: You.
Speaker 2: No, we might have somebody.
Speaker 6: Is he trying to get the license in colorad In Colorado? Yes,
Speaker 6: we have someone I believe Susan does at DMV.
Speaker 2: This might be a good way to backdoor that. Actually,
Speaker 2: let's try, but Dimitri's on standby Brian. What's going on
Speaker 2: with you? Brian? Welcome to the show. What's happening?
Speaker 8: Heany?
Speaker 14: Tom?
Speaker 20: Thanks for taking the call again. I got a question
Speaker 20: about hiring an attorney for an auto accident that does
Speaker 20: not have any injuries.
Speaker 2: What are you trying to get out of it? What
Speaker 2: is your goal Brian?
Speaker 20: About getting fifteen thousand dollars or more for a vehicle
Speaker 20: that got damaged by running a stop sign?
Speaker 2: Okay, are they claiming they're not guilty and it was
Speaker 2: your son's fault?
Speaker 7: No.
Speaker 20: In fact, he admitted that he did it to the officer.
Speaker 20: They gave him a ticket. I think he went to
Speaker 20: court and I just I just talked to my son
Speaker 20: just the other day and he apparently has got a
Speaker 20: court date now taking that guy to court and he
Speaker 20: has contact the Uh yeah, but hold on.
Speaker 2: You say, Hi, why do you have to hire it?
Speaker 2: Do you have a judgment?
Speaker 20: Not yet?
Speaker 13: No?
Speaker 2: No, hold on, I'll come right back to you. I'm
Speaker 2: sorry I got behind here. Hold on, We'll come right
Speaker 2: back to you. I'm Tom Martine. Go with a sure
Speaker 2: thing Denver's Best roofer Excel roofing dot com. You don't
Speaker 2: pay a cent until you're content. Time for an insurance
Speaker 2: check up free, no obligation. In comparison, call Compass Insurance
Speaker 2: paying too much your coverage at dozens of insurance companies
Speaker 2: find out now three oh three seven seven to one. Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two.
Speaker 6: All right, folks, listen three oh three seven one three
Speaker 6: eight two five five.
Speaker 2: We've got another hour coming up.
Speaker 6: If you've been ripped off, taken advantage of, maybe you
Speaker 6: just want to tell us about some scumbag that has
Speaker 6: made your life.
Speaker 2: I want to hear from you.
Speaker 6: Three zero three seven one three eight two five five
Speaker 6: three oh three Martino. I'll finish up or try to
Speaker 6: get to the next part with Brian. Brian called up
Speaker 6: Sun got into a car accident. He's calling for some advice.
Speaker 6: But what I don't understand if the other person got
Speaker 6: the ticket, Brian, why is your son going to court?
Speaker 2: I don't get that.
Speaker 20: I believe it's called restitution.
Speaker 6: Where oh beautiful, that's all you have to say, so
Speaker 6: hold on now, that I get that, we're going to
Speaker 6: get to the bottom of it, and I might even
Speaker 6: pull up one of our attorneys to come on. So
Speaker 6: hold on. Andrew has got a problem with an old apartment.
Speaker 2: We're going to.
Speaker 6: Figure out what that's about. Everybody, hold tight. This is
Speaker 6: the Troubleshooter Network.
Speaker 2: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent until you're content.
Speaker 2: Time for an insurance check up free no obligation comparison
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies find out now three all three seven
Speaker 2: to seven to one help. You'll think you're his only
Speaker 2: customer when you choose Frank durand the real estate Man
Speaker 2: dot com to list your home with Remax Alliance three
Speaker 2: all three nine two zero sixteen twenty two ripped off News.
Speaker 1: You need advice who you don't have? Run anxious as
Speaker 1: fast as you can. Shooter's gonna help.
Speaker 3: Come man, This is the Troubleshooter Show.
Speaker 6: Now, Tom Martinez, welcome, Welcome to the show, the only
Speaker 6: show of its kind. We're here to solve problems, answer questions,
Speaker 6: take complaints.
Speaker 2: We want to help.
Speaker 6: You and make your life a little bit better you've
Speaker 6: been ripped off or taken advantage of. We have solve
Speaker 6: problems to the tune of over three hundred million dollars
Speaker 6: three hundred million in cash, merchandise, exchanges, refunds, services, you
Speaker 6: name it, we have tackled it. I don't care if
Speaker 6: it's a problem with a landlord, a contractor a dentist.
Speaker 6: We've had issues with Denis that are absolutely unbelievable. And
Speaker 6: I'll just say this as an example, real quick. We
Speaker 6: actually add a dentist a couple of years ago, maybe
Speaker 6: a little longer, three four years ago, that refused to
Speaker 6: adjust Uh it's on orthodontists. They refuse to adjust the
Speaker 6: braces on a teenager because the mother missed a couple payments.
Speaker 6: You know, you pay a couple hundred bucks a month,
Speaker 6: they get braces. She was back a couple his mouth
Speaker 6: was moving and shifting and the braces were cutting into
Speaker 6: his gums, and the dentist refused to adjust them because
Speaker 6: the mother couldn't pay.
Speaker 7: Well.
Speaker 6: Of course, we got involved and we got that taken
Speaker 6: care of. But that's just an idea of what we do.
Speaker 6: Three oh three seven one three eight two five five
Speaker 6: three zero three Martino. That number works on and off
Speaker 6: the air. Now Brian called last hour. Here's the bottom line.
Speaker 6: There was a car accident and it was the other
Speaker 6: person's fault. Brian ended up going to court, and it's
Speaker 6: a very good thing he did because he is seeking restitution.
Speaker 6: So I assume he went to the trial of the
Speaker 6: guy that hit him. Is that correct, Brian?
Speaker 20: Actually, not exactly.
Speaker 8: It was my son, Yeah, go ahead, he's.
Speaker 20: Got a court date. He did receive a letter from
Speaker 20: the app Repo Counties DA got it about restitution. So
Speaker 20: and then he then my son starts talking out, you know,
Speaker 20: out of the side of his mouth, saying I'll just
Speaker 20: get one of those big attorney firms and go after
Speaker 20: the guy. And I go, wait a minute, before you
Speaker 20: do that, let me do some research.
Speaker 2: Well hold one, yeah, go ahead, Bryan, I'll let you finish.
Speaker 2: Keep coming.
Speaker 20: Well, I was thinking, you know, if he's going to
Speaker 20: go to court himself, does he actually need attorney representation
Speaker 20: or is he okay with just using the DA there.
Speaker 6: Well, there's there's a few things here I need to
Speaker 6: really understand. So the accident, what exactly happened, not not exactly.
Speaker 6: But did he get rear end? It rear ended, sideswiped.
Speaker 20: Well, it was a four way stop got it was
Speaker 20: my son and my son's turn to go through the
Speaker 20: stop sign.
Speaker 5: Yep.
Speaker 20: He started to go through and this guy apparently didn't
Speaker 20: see the stop sign.
Speaker 2: Of blue throat. Wow, that's what So he got t boned.
Speaker 20: Lral. He just took off his front bumper and his
Speaker 20: lights and that.
Speaker 7: Okay about it.
Speaker 2: Was there any injuries?
Speaker 13: None?
Speaker 7: Whatsoever? None?
Speaker 2: Whatsoever? Does the other person have insurance?
Speaker 7: No?
Speaker 20: In fact, that's what happened.
Speaker 2: And hiring.
Speaker 6: First of all, there's not an attorney in the world
Speaker 6: that would touch this without in it without injuries, there's
Speaker 6: no reason there. There's absolutely no purpose you need to
Speaker 6: tell him to hire an attorney. If you add injuries,
Speaker 6: you still would talk to attorneys. But over this, it
Speaker 6: doesn't matter. If there is no insurance and he's going
Speaker 6: to show up to that court date, he needs to
Speaker 6: bring whatever estimates he has and the judge will grant
Speaker 6: whatever restitution needs to be paid. That's what's going to happen.
Speaker 6: Whether that person has a job and will actually pay
Speaker 6: is something else.
Speaker 2: But there is no reason.
Speaker 6: I can't even imagine why he thinks he should hire
Speaker 6: an attorney.
Speaker 20: He goes really deep into things like we'll buy a
Speaker 20: new car, and then he'll decide to go get a
Speaker 20: new clutch for it because he doesn't want it to
Speaker 20: go out on him while he's driving it.
Speaker 6: Yeah, so there's no reason in fact, compared to getting
Speaker 6: a civil judgment on this let's say it's a thousand bucks.
Speaker 6: Compared to getting a civil judgment, restitution does something way
Speaker 6: more important. And what that is is the court's going
Speaker 6: to stay on their case to pay it, and if
Speaker 6: the person ever goes bankrupt, the restitution will stay, where
Speaker 6: a judgment on an accident like that will go away. So,
Speaker 6: I mean, there's no reason whatsoever for him to hire
Speaker 6: an attorney.
Speaker 16: What does the UIM come in this case?
Speaker 6: Well, there's no it would come in absolutely nowhere as
Speaker 6: far as because there's no injuries.
Speaker 16: Oh, it's only for not properly damage.
Speaker 6: Well, then I was going to ask Brian that does
Speaker 6: your son have full coverage where he could just turn
Speaker 6: this over to his own insurance company.
Speaker 20: Show a quick little story on that. When he purchased
Speaker 20: this vehicle, he went online to and I think it
Speaker 20: was progressive he checked all the boxes of what he
Speaker 20: wants for insurance and called it good. But what he
Speaker 20: didn't realize when there's a box he could check for
Speaker 20: collision and you am I he when he checked those
Speaker 20: that jacked the price up on the insurance.
Speaker 2: Yeah, of course he removed.
Speaker 20: He removed them.
Speaker 6: Yeah, so he and you and in the state of Colorado.
Speaker 6: By the way, well, I'm not going to get into
Speaker 6: that stuff. But yeah, so that's what he's got to do.
Speaker 6: Restitution not only is the best way for him to
Speaker 6: go forward.
Speaker 2: To me, it's the only way. There's no purpose in
Speaker 2: having an attorney.
Speaker 20: So okay, And that's what I was trying to get through,
Speaker 20: is I go, when do I need to get an
Speaker 20: attorney for him? Or he does? Hell now it sounds
Speaker 20: like will go ahead and fallow forward with it.
Speaker 6: Yeah, and let's hope he gets that. Let's hope the
Speaker 6: person that hit him actually as a job. I just
Speaker 6: want to ask you this. Did the guy have a
Speaker 6: license and just no insurance or neither.
Speaker 20: That's the funny thing. He claims that he bought the
Speaker 20: truck the day before. He had no registration for the
Speaker 20: truck nor insurance, Yet they impounded the truck and he
Speaker 20: walked away without getting arrested, so he must have had
Speaker 20: had a license.
Speaker 2: Now they'll let you.
Speaker 6: I'll tell you, Denver let you go without a license.
Speaker 6: I'm sure of it. I mean they you know, I'm
Speaker 6: not going to get into that part of it. But
Speaker 6: there's lots of people that don't have a license, don't
Speaker 6: have insurance, get pulled over, and some of them leave
Speaker 6: in their car.
Speaker 2: So that's just the way it is.
Speaker 20: And yeah, because they allowed him to get his tools
Speaker 20: out of his truck and threw it into his friend's truck.
Speaker 2: And you know, it's so funny. I think about this.
Speaker 6: This guy runs the stop sign, luckily doesn't injure Brian's kid,
Speaker 6: but messes his car up. Good has no insurance and
Speaker 6: they allow him to grab his tools and grab everything else,
Speaker 6: but he has no way of paying this guy.
Speaker 2: For the damage. It's it's crazy.
Speaker 6: It's upside down, man, the world is upside down.
Speaker 2: Thank you for the call, Brian.
Speaker 20: Thanks Mark, take caure.
Speaker 2: You're welcome.
Speaker 6: Three three seven one three A two five five. You
Speaker 6: know you vote a certain way. I'm not getting to
Speaker 6: get political here, but if you want certain things and
Speaker 6: you vote a certain way, you are going to get
Speaker 6: those things, so we shouldn't bitch when those things happen.
Speaker 2: And if you can.
Speaker 6: Follow that logic, which most of you can, you get
Speaker 6: what I'm saying.
Speaker 2: Andrea, what's going on? Andrea?
Speaker 13: Hello?
Speaker 2: Hello, Andrea? What's going on with your apartment?
Speaker 10: Hello?
Speaker 18: Okay, So my parents moved into apartment in.
Speaker 10: Two thousand and five.
Speaker 18: Okay, in August of this year. We've decided we needed
Speaker 18: a bigger place because I have my kids and everything,
Speaker 18: and this new management that has been there for a
Speaker 18: couple of years, they never did anything to fix it. Correct,
Speaker 18: and so now that we moved out, they want to
Speaker 18: charge us for blinds after nineteen.
Speaker 6: Andrea, let me, I want to clarify one thing. I
Speaker 6: heard exactly what you said, but I'm not sure you
Speaker 6: meant to say it. You guys moved in there twenty
Speaker 6: years ago, in two thousand and five. Yes, correct, Okay,
Speaker 6: so you've been there nineteen years.
Speaker 2: I get it.
Speaker 6: So I'm sorry, keep going now you want to move
Speaker 6: out because you need a bigger place.
Speaker 18: Yeah, so we moved into the same apartment complex into
Speaker 18: a three bedroom.
Speaker 2: Oh okay, same, we're there, got it?
Speaker 18: Yeah, Well, since we're there, They want to charge us
Speaker 18: for blinds because there's no blinds in the apartment. They
Speaker 18: want to charge us for the soovepans. They want to
Speaker 18: charge us for the fridge cleaning, that the fridge was
Speaker 18: already really old, even like the freezer wouldn't close anymore
Speaker 18: because of so.
Speaker 6: So Andrea, hold on a second, are they trying to
Speaker 6: keep money out of your security deposit from the original
Speaker 6: unit you were in for nineteen years to pay for
Speaker 6: the stuff you just said? Is that kind of what
Speaker 6: they're doing?
Speaker 10: So?
Speaker 2: Yeah, well, I.
Speaker 18: Mean right now, are what a mom too? Is about two.
Speaker 2: Hundred dollars and that's for and that's for stuff like blinds.
Speaker 6: And you said, like the stovepan that little uh you know,
Speaker 6: it captures the crud that comes out in our case,
Speaker 6: the macaroni and cheese when our kids were little. But yeah,
Speaker 6: I get that. What else?
Speaker 18: Yeah, so its pest control for seven days. They say
Speaker 18: that by law of the state of Colorado, everybody has
Speaker 18: to have pest control.
Speaker 6: Even wait, they want to charge you for pest control
Speaker 6: for the old unit or the new unit.
Speaker 2: The old unit.
Speaker 6: Yeah, okay, and this is when you're moving out nineteen
Speaker 6: years later. Yeah, I'm going to tell you something. I
Speaker 6: got to put you on hold to take this break.
Speaker 6: I don't like one thing they're doing. I don't even
Speaker 6: understand their logic. You've been there nineteen years. They should
Speaker 6: be on their hands and knees thanking God for a
Speaker 6: tenant that has been there nineteen years then moves to
Speaker 6: the same complex. I cannot believe they're trying to nickel
Speaker 6: and dimeya on stuff that they probably should be replacing
Speaker 6: after nineteen years. Kelly, I would like to give Brad
Speaker 6: O'Brien on. By the way, we've got a couple lines
Speaker 6: open three oh three seven one three eight two five
Speaker 6: y five, Hold tight.
Speaker 2: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent until you're contenth
Speaker 2: time for an insurance checkup, free, no obligation comparison call
Speaker 2: Compass Insurance paying too much your coverage at dozens of
Speaker 2: insurance companies find out now three oh three seven to
Speaker 2: seven to one help. You'll think you're his only customer
Speaker 2: when you choose Frank durand the real estate Man dot
Speaker 2: com to list your home with Remax Alliance three oh
Speaker 2: three nine two zero sixteen twenty two.
Speaker 6: All right, three oh three seven one three A two
Speaker 6: five five. We're trying to get our attorney on Kelly's
Speaker 6: reached out to Brad O'Brien or I'm sorry, Mackenzie, did
Speaker 6: I say Brad O'Brien. Yeah, that is who I want.
Speaker 6: Of course, that's who I want. I'm sorry. I'm losing
Speaker 6: it here, so I'm going to go back to the call,
Speaker 6: but hopefully we can get the attorney to reach back.
Speaker 2: But Andrea, here's the deal.
Speaker 6: They're saying that when you moved in nineteen years ago,
Speaker 6: the blinds were there, and there now they're not. Yeah,
Speaker 6: I don't care if they're many blinds after nineteen years.
Speaker 6: Trying to charge you for those is absolutely wrong. I
Speaker 6: don't care what anybody out there is saying, nineteen years
Speaker 6: many blinds are worth zero?
Speaker 16: Are a blind there?
Speaker 2: No, there's no blinds.
Speaker 18: Well, there's no blind right now. And they're charging for painting,
Speaker 18: and the.
Speaker 6: Just say did they ever paint? Have they painted that
Speaker 6: old place in the last few months?
Speaker 18: No, my dad was painted, and he's had to change
Speaker 18: out the carpet because last year in July we needed
Speaker 18: a carpet and a carpet. Obviously, it was already there.
Speaker 6: For eighteen years, and they're trying to charge that wrong
Speaker 6: with it, So, Doc, it's exactly what I said. They're
Speaker 6: trying to charge her for nineteen year old carpet and
Speaker 6: there's no carpet in the world that lasts that long.
Speaker 6: They're trying to charge her for things.
Speaker 18: So the carpet, the carpet, my dad changed it out
Speaker 18: last year in July because it was really gross. I
Speaker 18: had my baby and it was unsanitary for him.
Speaker 2: What is his place? Doc, you want this one or
Speaker 2: do you want? I can give it to d I'll
Speaker 2: talk to them.
Speaker 16: I want to know what's going what's going on are
Speaker 16: they I'll talk to what's the total amount they're.
Speaker 2: Charging right now?
Speaker 18: It's like a two hundred dollars, So.
Speaker 2: They're charging her twelve hundred.
Speaker 16: Bucks and how much you just security deposit?
Speaker 2: It was three.
Speaker 18: Hundred dollars, so they already took that out from that,
Speaker 18: so they charged.
Speaker 2: Her fifteen hundred bucks.
Speaker 16: So they say you owe them twelve hundred more.
Speaker 2: But the important part is this, Yeah, that's crazy.
Speaker 6: They're charging her first stuff that after nineteen years would
Speaker 6: be replaced. Absolutely, it's gone, there's no value to anything
Speaker 6: they're talking about. And then if you can't get.
Speaker 2: Through to them. This is one I would like to
Speaker 2: light up.
Speaker 6: Is this a big apartment complex or is this some
Speaker 6: little landlord?
Speaker 2: What are we talking about?
Speaker 18: So there are apartment complex, their apartments are metal lark.
Speaker 2: Apartments metal lark, Yes?
Speaker 9: And where are they choy strength?
Speaker 16: Are they charge you anything to move into the new apartment?
Speaker 2: Yeah?
Speaker 18: They charged the deposit. And then so with our old apartment,
Speaker 18: they charged the pet deposit.
Speaker 10: What was a pet pee?
Speaker 18: So for the new ones she charged another petpee because
Speaker 18: she said that the old pet deposit was for the
Speaker 18: old apartment and not the new one.
Speaker 16: That makes sense, Well, only only a pet fee is
Speaker 16: that's the only thing they charge you yet.
Speaker 6: But if it's a pet deposit, it should go to
Speaker 6: the new one, unless if there was a problem with it.
Speaker 6: But if it's a fee, you're gonna have to pay
Speaker 6: that regardless.
Speaker 18: Yeah, so we're not complaining about that.
Speaker 10: But okay, yeah, she's just why do you.
Speaker 6: Think they're being Why do you think they're being so
Speaker 6: hard ass with you?
Speaker 2: Honestly? I mean, like I said, you've been there nineteen years.
Speaker 18: Yeah, that's what I told the manager. I was like,
Speaker 18: it's a lack of consideration. And then I was like,
Speaker 18: how you expect everything to be nice? I was like,
Speaker 18: I don't know if you don't have kids. I was like,
Speaker 18: but kids can be messy. And then she's like, yeah,
Speaker 18: but I clean, you're but you're not say that we
Speaker 18: don't clean.
Speaker 6: Even listen, none of that matters, None of that's even right.
Speaker 6: What you've got to understand is that the diminished value
Speaker 6: of everything we talked about doesn't matter. If it's a
Speaker 6: carpet or a mini blind that costs twenty bucks, it's
Speaker 6: nineteen years old. There is zero value associated with any
Speaker 6: of that anymore. The paint on the walls after nineteen years,
Speaker 6: you got a paint. When someone moves out, they once
Speaker 6: again should be on their hands and knees, thanking God.
Speaker 6: You were their tenant for nineteen years and you still
Speaker 6: are after they're trying to pull this crap off. So
Speaker 6: we're gonna we're gonna work on this one big time.
Speaker 6: Hold on and Kelly is gonna get your information, and
Speaker 6: let's not lose this. I want to follow up on
Speaker 6: this freaking every day if we have to. I can't
Speaker 6: believe it nineteen years, nineteen years and they're trying to
Speaker 6: screw her for twelve hundred bucks. What the hell's wrong
Speaker 6: with you people? Metal Lark, it's crazy now in studio
Speaker 6: by the way, Stephanie Thomas realtor Extraordinary Pike's Peak region, right, Yes,
Speaker 6: so you go everywhere from where say Monument.
Speaker 4: To Yeah, I'll do as far as Castle Rocks, So
Speaker 4: Castle Rock, Teler County, ol Paso County.
Speaker 6: How about what's hell Passo? Does that include what's the
Speaker 6: town down the road?
Speaker 2: Oh, Pueblo, Pueblo.
Speaker 4: I will go as far as like Pueblo West, but
Speaker 4: don't do a whole lot in Pueblo.
Speaker 2: So I would Why is that it's just too far?
Speaker 4: Not necessarily, I just don't know that area as well.
Speaker 4: So if that's the case, if I had somebody contact
Speaker 4: me for there that I couldn't assist. You know, areas
Speaker 4: are absolutely I do the Teller County, which is Woodland
Speaker 4: Park Divide, Cripple Creek.
Speaker 6: How long is that area in general? The growth up there?
Speaker 6: I got something in the mail. Apparently they built a.
Speaker 2: New casino up there. It's supposed to be fancy. They did.
Speaker 2: There's a new casino in Cripple Creek.
Speaker 4: There's a lot of new construction out there too, town
Speaker 4: home communities, So I'm seeing some of that up in
Speaker 4: Cripple Creek, all right.
Speaker 2: So the whole area Teller County is growing.
Speaker 4: It absolutely is a lot of new homes, a lot
Speaker 4: of apartment there are. There's a lot of town homes
Speaker 4: I'm seeing in Woodland Park as well.
Speaker 2: And we've needed those for a while.
Speaker 6: Frank durand the real estate man Denver Metro here, what's
Speaker 6: the furthest you go south?
Speaker 5: So South Castle Rock, North, Longmont, Longmont, Kingsburg to Golden
Speaker 5: everything in between east and west.
Speaker 6: Okay, very cool man. How many listenings do you have
Speaker 6: up right now?
Speaker 5: Twenty twenty one, twenty two, I'm putting up six tonight.
Speaker 2: How many do you How many do you close in
Speaker 2: a given month? If you don't mind me asking.
Speaker 5: Oh gosh, Mark, it varies. We've had months where we've
Speaker 5: closed around eighteen twenty and it's incredible. Yeah, it depends
Speaker 5: on the month. But yeah, this has been a real.
Speaker 2: Busy Go with a sure thing, Denver's best roofer Excel
Speaker 2: Roofing dot com. You don't pay a cent until you're content. Wait,
Speaker 2: time for an insurance check up free, no obligation. In comparison,
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies find out now three oh three, seven
Speaker 2: to seven to one help. You'll think you're his only
Speaker 2: customer when you choose Frank Durand the real estate man
Speaker 2: dot com to list your home with Remax Alliance three
Speaker 2: oh three nine two zero sixteen twenty two.
Speaker 6: All right both three oh three seven one three eight
Speaker 6: two five five three oh three Martina. Don't forget, and
Speaker 6: I mean it, don't forget. We help people on and
Speaker 6: off the air. That three oh three Martino works all
Speaker 6: the time. Hey wait, we're I don't know what happened
Speaker 6: to Cassandra. Oh, we got her information, We got everything
Speaker 6: for you.
Speaker 7: Doc.
Speaker 6: You're gonna call and try to help her out. But
Speaker 6: it is ridiculous for that apartment complex. I mean, Andrea
Speaker 6: or Andrea after all those years to try to collect
Speaker 6: on a mini blind after nineteen years.
Speaker 16: It's who was holding on about the dentist?
Speaker 2: Oh, I don't know what was that update? What was
Speaker 2: that update? Kelly?
Speaker 21: So Tom initially handled the call and he actually knows
Speaker 21: the trustee. That's involved with the case, so we rescheduled
Speaker 21: it for tomorrow morning.
Speaker 2: Okay, so it's got something to do with the bankruptcy
Speaker 2: and the dentist, right, yes, yeah, I think I recall
Speaker 2: a little bit about that.
Speaker 21: Yeah, so she actually there were multiple people who were
Speaker 21: basically scammed by this dentist.
Speaker 2: And she had a list of a bunch of them.
Speaker 21: Correct, and then he absconded with all of their money.
Speaker 6: God, I'll tell you a professional like that. I mean,
Speaker 6: I don't, hey, doc, a dentist stir a doctor that
Speaker 6: takes money, you know. I mean, right now, we're assuming
Speaker 6: you did and then goes bankrupt. Do they at least
Speaker 6: lose their license automatically?
Speaker 16: Now, well, they they probably will. But you know, it
Speaker 16: always pisces me off because, like Heber National, you know,
Speaker 16: we are health to a higher authority. Yeah, and we
Speaker 16: are in a position that people trust us. And when
Speaker 16: I see somebody abuse that trust, it really gets my goat,
Speaker 16: because no, go it gives the rest of us a
Speaker 16: bad name.
Speaker 2: Yeah, not really.
Speaker 6: I think when most people think of doctors or even denis,
Speaker 6: they don't really think of They don't think of those.
Speaker 16: Very few people, I hope not.
Speaker 6: Well, I mean think of all the schooling and the
Speaker 6: residency and everything you went through. I mean, most people
Speaker 6: that are going to be stealing money aren't going to
Speaker 6: be going through that, right. I mean, that's that's my thoughts.
Speaker 6: You know, I wanted to talk to everybody about something
Speaker 6: that I've witnessed, and it's kind of crazy. There's a
Speaker 6: lot of bigger companies. Now what they'll do is they'll
Speaker 6: buy up Mond Pause, and let's talk about HVAC companies
Speaker 6: and I'm just randomly grabbing a home service. You'll have
Speaker 6: someone approach you, and there's a lot of people listening
Speaker 6: right now that we're probably in this boat and probably
Speaker 6: sold to them. But what will happen is someone will
Speaker 6: come in and basically take ownership of the company by
Speaker 6: the name, by the business, and then that person that
Speaker 6: used to own it will still run it. And then
Speaker 6: all of a sudden, there's multiple different companies, and I
Speaker 6: mean a lot of different companies, maybe ten of these
Speaker 6: little tiny mind paws that are owned by someone out
Speaker 6: of state, and you don't even know it anymore. So
Speaker 6: I really want you to kind of start looking at
Speaker 6: who you're dealing with. And I don't care if it's
Speaker 6: garage or people. I don't care. I really don't care
Speaker 6: what it is. If it's some form of home service
Speaker 6: that seems to be where this trend is going now.
Speaker 6: It's not all negative, and I mean that. And why
Speaker 6: it's not all negative is a lot of people. When
Speaker 6: I was in the automotive business, for example, there was
Speaker 6: a lot of technicians that would decide, oh, my god,
Speaker 6: Mark's making so much money at this store. I can
Speaker 6: go out instead of getting paid hourly or know per
Speaker 6: work job, I can go out and open my own
Speaker 6: business or work out of my garage and make a
Speaker 6: lot more. Well, no, it just never works out. They're
Speaker 6: good at fixing cars, they're horrible at managing a business.
Speaker 6: And there's people that are in between. They're good at
Speaker 6: fixing stuff, they're good at running a business, but they
Speaker 6: don't know how to make real money. They know how
Speaker 6: to barely break even and pay their own salary. They're
Speaker 6: not building the wealth of the business, but they might
Speaker 6: be taking a good salary. And there's a big difference. You
Speaker 6: want to do both. You want to build the net
Speaker 6: worth of that business that's its own entity, and of
Speaker 6: course you want to pay yourself for what you do.
Speaker 6: Every day, whether you're the sales guy or the technician
Speaker 6: or whatever. So when these companies come in and buy
Speaker 6: out a small operator and they do teach them how
Speaker 6: to make money, they really do. They teach them like
Speaker 6: you have to you can't charge fifty dollars for this
Speaker 6: because you barely break.
Speaker 2: Even on it.
Speaker 6: You have to charge more, or you can't spend money
Speaker 6: over here because it's crazy, or you have the wrong
Speaker 6: kind of insurance or different reasons like that. It's almost
Speaker 6: like they're creating their own franchise model with all these
Speaker 6: different things, and there's good to it and there's bad
Speaker 6: to it. What I'd like to do is hear from
Speaker 6: somebody that is sold to one of these companies. But
Speaker 6: I'm afraid. I'm afraid there's probably a lot of contractual
Speaker 6: agreements in place to where they're not even.
Speaker 2: Supposed to talk about it.
Speaker 6: But I was dealing with one today and I was amazed.
Speaker 6: They bought a small company here that I've dealt with
Speaker 6: in the past, Good Company. And I was amazed when
Speaker 6: I went to their website how many of the small
Speaker 6: companies they own. I mean, it's zy and they keep
Speaker 6: the name. You would never know the original owner and
Speaker 6: family are gone. It's just bonkers, man, I gotta take
Speaker 6: a break to a hold tight all right, both three
Speaker 6: oh three seven one three A two five five, don't
Speaker 6: forget three oh three. Martino works on and off the air,
Speaker 6: and you can always email us at helpatroubleshooter dot com.
Speaker 6: You know, Frank durand the real estate man. Any thoughts
Speaker 6: before you guys go when it comes to real estate honestly,
Speaker 6: and Stephanie Thomas, I'm gonna give your phone numbers out
Speaker 6: and I can vouch for both of you. Just the
Speaker 6: best realtors around and that's it. You guys sell for
Speaker 6: more money than other realtors. You sell more. I mean,
Speaker 6: it's just an incredible thing. And you can always look
Speaker 6: where can people go look at stats? I mean most
Speaker 6: people don't have access to MLS, right, that is a.
Speaker 5: Great question mark. I think l's probably your best source. Yeah,
Speaker 5: it directly from the MLS.
Speaker 2: But can Joe blow log into MLS and look at stats?
Speaker 2: Not quite No, so it is weird.
Speaker 4: Yeah, I'm not sure that they can.
Speaker 5: Yeah, there's no I no, they'd have to have an
Speaker 5: MLS number.
Speaker 2: All right, let's get let's get off of that. Let
Speaker 2: me ask you this.
Speaker 6: There's Zillo, Realtor dot Com mls, and I'm sure a
Speaker 6: handful of others.
Speaker 2: I'm not thinking about.
Speaker 6: How do those work? When you come over and list
Speaker 6: my house. If I'm selling it and you put me
Speaker 6: on mls, that's a given, right Almost everybody uses that.
Speaker 6: Do I automatically appear up on Zillo?
Speaker 5: Yes? You do. Now, now there is an option for
Speaker 5: Zillo platform which it costs extra. I'm part of that.
Speaker 2: What is that?
Speaker 5: What that allows is it puts you in front of
Speaker 5: our eyes, so you pay extra for it, which we do,
Speaker 5: and it just gives you a little extra feature and
Speaker 5: better visibility. Actually it's a nicer platform.
Speaker 2: But it's it's still Zilla.
Speaker 5: It is it is.
Speaker 2: It's like, it's pay to use Zillo, right exactly. And
Speaker 2: then how about Realtor dot Com.
Speaker 5: Same thing goes on relter dot com.
Speaker 2: So you pay a little extra, you a better placement.
Speaker 5: That just goes automatic. Doesn't have the showcase, Yeah, they
Speaker 5: don't have the showcase. Correct.
Speaker 4: I also do Zillo showcase for my listenings.
Speaker 6: Now why would showcase what? I guess I'm not understanding it.
Speaker 6: What what is different? Because I look at when I'm
Speaker 6: looking in Louisiana for properties. I go to Zilo and
Speaker 6: I put in the area I want, and I put
Speaker 6: in all this stuff and it shows me the homes.
Speaker 6: Are you saying that.
Speaker 20: The sponsored eds you see on Google when you start
Speaker 20: search something, they're just the first thing that you see.
Speaker 2: Is that what Zillo does? Yeah, that's a good.
Speaker 5: Yeah, yeah, I put you on in front of more
Speaker 5: people in the presence.
Speaker 2: Like if if you paid for that on my house algorithms. Yeah, yeah,
Speaker 2: it's a better it's more.
Speaker 5: A prettier presentation.
Speaker 6: By the way, all right, listen, Frank durand the real
Speaker 6: estate man Stephanie Thomas, both of them. Here's Stephanie's number
Speaker 6: seven two zero two sixty zero nine one eight seven
Speaker 6: two zero two sixty zero nine one eight. They'll both
Speaker 6: do free evaluations on your house, no pressure. They'll let
Speaker 6: you know what it's worth. Frank Durand three oh three
Speaker 6: nine twenty sixteen, twenty two