WEBVTT 1 00:00:05.480 --> 00:00:14.359 Ripped news advice, so you don't have come running as 2 00:00:14.439 --> 00:00:18.879 fast as we can. Show Shooter's gonna help coming. 3 00:00:19.280 --> 00:00:25.359 Man, This is the Troubleshooter Show now, Tom Martinez, welcome, Welcome, 4 00:00:25.440 --> 00:00:27.920 my friends to the only show of it's kin. 5 00:00:28.000 --> 00:00:31.600 We're here to solve problems, answer questions, take your complaints, 6 00:00:31.719 --> 00:00:33.039 make your life a little bit better. 7 00:00:33.119 --> 00:00:35.439 To the tune of over. Listen to this number. Three 8 00:00:35.600 --> 00:00:42.719 hundred million dollars million dollars in cash, merchandise exchanges refunds. 9 00:00:42.439 --> 00:00:46.079 Directly due to this show. Wake up out there, Today's 10 00:00:46.119 --> 00:00:48.399 Car Day. You got any car issues? I've got a 11 00:00:48.520 --> 00:00:51.960 great group of folks in as usual on car Day. 12 00:00:52.240 --> 00:00:55.960 Kevin Cokin shared in Auto Tech, Kevin, what's been going on? 13 00:00:56.119 --> 00:00:56.280 Man? 14 00:00:56.320 --> 00:00:56.960 You doing good? 15 00:00:57.200 --> 00:00:58.840 Yeah, same same, just staying busy. 16 00:00:59.000 --> 00:00:59.560 Yeah, I love it. 17 00:00:59.640 --> 00:01:02.880 Just once again, we got so used to the sixties seventies. 18 00:01:03.079 --> 00:01:05.799 I thought you'd be doing air conditioning services this week. 19 00:01:05.879 --> 00:01:07.280 I've done this month. 20 00:01:07.439 --> 00:01:08.159 That's amazing. 21 00:01:08.400 --> 00:01:09.079 It started early. 22 00:01:09.239 --> 00:01:11.200 People are going to start thinking of that real quick. 23 00:01:11.799 --> 00:01:15.359 Rod Greer jfr Cars, how's the car business man? 24 00:01:15.760 --> 00:01:19.040 Loving it? You selling a lot, selling a few cars, 25 00:01:19.120 --> 00:01:21.239 a lot of the new cars. There's a lot of 26 00:01:21.359 --> 00:01:22.040 new brokerage. 27 00:01:22.159 --> 00:01:24.439 Yeah, a lot of some new incentives are going on 28 00:01:24.680 --> 00:01:26.920 right now, trying to get the people's attention. 29 00:01:27.200 --> 00:01:30.280 We'll get into that. Man, I'm really curious about the incentives. 30 00:01:30.319 --> 00:01:32.680 In fact, I'll tell everybody kind of what I'm looking at, 31 00:01:33.239 --> 00:01:35.680 and it's pretty nuts. And I think there's going to 32 00:01:35.719 --> 00:01:38.480 be more incentives to come. I have no idea what's 33 00:01:38.519 --> 00:01:41.040 going to happen with these tariffs now, and I'm talking 34 00:01:41.239 --> 00:01:44.640 just Canada and car parts. My god, I have no clue. 35 00:01:44.959 --> 00:01:47.079 One minute, I think, oh, my god, every car is 36 00:01:47.120 --> 00:01:49.640 going to be twelve grand higher. Next thing, I go, no, 37 00:01:49.799 --> 00:01:51.920 I don't think so. So I mean, I have no idea. 38 00:01:52.239 --> 00:01:56.239 And why when I learned that we build cars like this, 39 00:01:56.400 --> 00:01:57.359 it drove me crazy. 40 00:01:57.840 --> 00:02:00.760 So they'll like build a part in Mexico and then 41 00:02:00.799 --> 00:02:05.439 they'll ship that part to the US, so that part 42 00:02:05.519 --> 00:02:08.759 comes across the border. Then for some reason it goes 43 00:02:08.840 --> 00:02:12.280 to Canada. Then for some reason it comes back to 44 00:02:12.400 --> 00:02:15.560 the US as a full car. I didn't know one 45 00:02:15.719 --> 00:02:19.280 part could travel to all three nations, and I find 46 00:02:19.319 --> 00:02:22.479 that just dumb. I mean, honest to god, I had 47 00:02:22.560 --> 00:02:24.759 no idea it worked that way, and it doesn't work 48 00:02:24.840 --> 00:02:27.120 that way for all parts. But it's kind of crazy 49 00:02:27.159 --> 00:02:30.000 if it starks in Mexico, comes to US and then 50 00:02:30.080 --> 00:02:33.039 it ships over to build the frame out maybe, and 51 00:02:33.120 --> 00:02:33.800 then they put. 52 00:02:33.680 --> 00:02:35.520 The body on in the US. I mean, I have 53 00:02:35.639 --> 00:02:38.479 no idea how they do it. I'd like back in 54 00:02:38.560 --> 00:02:40.800 the day when we actually built the cars here, how 55 00:02:40.800 --> 00:02:41.400 about you guys. 56 00:02:41.879 --> 00:02:44.639 Yes, yeah, but a lot of the imported cars quote 57 00:02:44.680 --> 00:02:47.560 import it built here, and it Hana Arteta that makes 58 00:02:47.599 --> 00:02:48.560 most of their cars here. 59 00:02:48.759 --> 00:02:50.960 Yeah, one of them makes almost all of them, like 60 00:02:51.080 --> 00:02:53.199 Kentucky Overgmiah those places. 61 00:02:53.400 --> 00:02:57.800 I think Tesla makes quite a few here. Yeah, I mean, yeah, 62 00:02:57.840 --> 00:02:59.280 there's some that make them all here. 63 00:03:00.120 --> 00:03:02.240 Honda is going to open up a plant here. 64 00:03:02.560 --> 00:03:04.199 They we're going to do the big one in Mexico 65 00:03:04.360 --> 00:03:07.639 right right right, and now they're bringing it here. But 66 00:03:07.719 --> 00:03:09.879 I think that was even pre tariff. I think that 67 00:03:10.120 --> 00:03:12.080 was more of a Trump deal. 68 00:03:12.159 --> 00:03:12.560 I don't know. 69 00:03:13.039 --> 00:03:13.680 I'm not sure. 70 00:03:13.759 --> 00:03:16.840 But the incentives are there now and I don't know 71 00:03:16.879 --> 00:03:18.599 they weren't there before, so I'm not sure. 72 00:03:19.159 --> 00:03:22.120 Yeah, And I've always said this about tariffs. I find 73 00:03:22.199 --> 00:03:24.840 it crazy that you can go to some other countries 74 00:03:25.240 --> 00:03:28.319 and you don't see Ford trucks, Chevy trucks, Dodge. 75 00:03:28.360 --> 00:03:32.199 You don't see our products. They just simply cost too much, right. 76 00:03:32.280 --> 00:03:36.759 I had read an article that it was nine cars 77 00:03:37.800 --> 00:03:41.360 for every one car. That's crazy. That's going to another nation. 78 00:03:41.560 --> 00:03:45.759 And if you think about the US, our diversification on 79 00:03:45.960 --> 00:03:48.680 cars is absolutely insane. 80 00:03:48.759 --> 00:03:49.319 Think about it. 81 00:03:49.680 --> 00:03:52.479 If you look around, you see Toyota, you see Nissan, 82 00:03:52.599 --> 00:03:55.400 you see Kiya, you see Hondi, you see Ford, you 83 00:03:55.520 --> 00:03:58.599 see Chevy, you see Tesla, and I'm missing a bunch. 84 00:03:58.919 --> 00:04:01.120 And then all the Germans, so I mean Lucie, Audi 85 00:04:01.199 --> 00:04:04.159 and Mercedes. But my god, we have everything here. We 86 00:04:04.280 --> 00:04:07.520 have everything everything. In fact, I don't even know what 87 00:04:07.639 --> 00:04:11.759 the biggest seller is. You know, I've been in that 88 00:04:12.039 --> 00:04:14.360 line of car. I've been a Hondai guy forever, purely 89 00:04:14.439 --> 00:04:16.839 based on warranty, and I know Kia has it, but 90 00:04:16.959 --> 00:04:19.199 I can't. My daughter was like, oh, I really like 91 00:04:19.720 --> 00:04:22.759 the look of the Nissan and she's looking to get 92 00:04:22.800 --> 00:04:24.600 in a car, and I said, well, make sure you 93 00:04:24.680 --> 00:04:26.560 look at the warranty, and that's all I said to her. 94 00:04:26.639 --> 00:04:29.079 The next day I heard from her, she goes, you know, 95 00:04:29.240 --> 00:04:32.079 that's only a thirty six hoousand mile warranty, and the 96 00:04:32.160 --> 00:04:33.560 Hondai and the ki are one hundred. 97 00:04:33.600 --> 00:04:36.680 It's like, yeah, it makes sense, you know, for getting 98 00:04:36.720 --> 00:04:38.720 a kid in there and you don't have to worry 99 00:04:38.759 --> 00:04:42.000 about that kid for the next five years through college. 100 00:04:42.120 --> 00:04:44.319 Well, this would be her, this would be her first 101 00:04:44.879 --> 00:04:48.079 she buys car. Okay. So she's done with law school 102 00:04:48.199 --> 00:04:49.800 this year, okay. 103 00:04:49.600 --> 00:04:51.920 And she's looking out of her own pocket for once. 104 00:04:52.600 --> 00:04:55.480 I love that part of life, gentlemen. My favorite part 105 00:04:55.519 --> 00:04:57.879 of life so far as when the kids start buying everything. 106 00:04:58.000 --> 00:05:02.720 I haven't gotten there yet, old yours. They're twenty four 107 00:05:02.759 --> 00:05:05.240 to twenty three and twenty one. 108 00:05:05.399 --> 00:05:07.160 Yeah, you're still flipping the tab, aren't you? 109 00:05:07.240 --> 00:05:07.920 On some stuff? 110 00:05:08.319 --> 00:05:08.920 I got lucky. 111 00:05:09.040 --> 00:05:11.399 She's coming out. She's got a nice job lined up. 112 00:05:11.439 --> 00:05:14.759 She's gonna be working for Dan Kaplis actually, and my 113 00:05:14.920 --> 00:05:18.879 son's kicking ass in Nebraska working for Walmart. And he 114 00:05:19.000 --> 00:05:24.000 hasn't been on our dime since he was twenty two. 115 00:05:24.959 --> 00:05:28.240 It's twenty two behind. Yeah, I just now, I just 116 00:05:28.319 --> 00:05:32.680 got to figure out the wife. She's probably listening. I 117 00:05:32.720 --> 00:05:34.480 gotta watch he Usually she's next to me, and I 118 00:05:34.600 --> 00:05:35.920 know i'd feel the yelbow. 119 00:05:36.160 --> 00:05:36.279 You know. 120 00:05:36.319 --> 00:05:37.720 It's really interesting walk well. 121 00:05:37.920 --> 00:05:41.920 People west of the Mississippi always say the wife. The 122 00:05:42.120 --> 00:05:45.600 wife people Becky's always say my wife. Well, when I 123 00:05:45.680 --> 00:05:48.319 grew up in Jersey, I hate to say it. I 124 00:05:48.439 --> 00:05:50.879 get if I say this on air, not not in 125 00:05:51.000 --> 00:05:54.560 the terms I'm going to say it now. But I 126 00:05:54.759 --> 00:05:56.800 was in the habit of saying the old lady. 127 00:05:58.079 --> 00:05:59.839 And then the other one. I'd always get yelled for 128 00:06:00.120 --> 00:06:02.920 on the air if I got mad at someone. And 129 00:06:03.040 --> 00:06:05.319 this was back when I was doing more general talk 130 00:06:05.399 --> 00:06:08.160 on KOWA, so years ago is I'd say, you know 131 00:06:08.279 --> 00:06:11.839 that broad really pissed me off. And let me tell you, 132 00:06:12.000 --> 00:06:17.240 women do not like being called broad. So I've readapted. 133 00:06:17.879 --> 00:06:20.800 I'm not a dinosaur, I know how to change. Let's 134 00:06:20.839 --> 00:06:22.199 put it that way, all right. 135 00:06:22.240 --> 00:06:24.600 Three three seven, one, three eight, two five five. You've 136 00:06:24.639 --> 00:06:27.360 been ripped off taking advantage of just want to talk. 137 00:06:27.439 --> 00:06:29.560 We love talking to you. That's what this show's about. 138 00:06:30.120 --> 00:06:32.720 We're basically a place for everybody to get together and 139 00:06:32.800 --> 00:06:36.120 talk about what's going on, who's doing things right, who's 140 00:06:36.199 --> 00:06:39.160 doing things wrong, who's ripping who off? And we love 141 00:06:39.639 --> 00:06:43.079 going after the bad guys, whether it's a contractor or dentist, 142 00:06:43.079 --> 00:06:44.079 a lawyer or landlord. 143 00:06:44.439 --> 00:06:46.000 And we love recouping money for you. 144 00:06:46.480 --> 00:06:49.040 If you have tried other means and you can't get 145 00:06:49.120 --> 00:06:51.639 someone's attention, you should try us. And I'll tell you 146 00:06:51.720 --> 00:06:55.000 why we use the power of the media to go 147 00:06:55.160 --> 00:06:57.959 after the scumbags. I'll put it like that, three zero 148 00:06:58.240 --> 00:07:01.079 three seven to one, three eight two five five three 149 00:07:01.120 --> 00:07:02.000 oh three Martino. 150 00:07:02.240 --> 00:07:04.959 That number works when we're live. It also works over 151 00:07:05.040 --> 00:07:08.319 the weekend, at night anytime. If we don't answer, leave 152 00:07:08.360 --> 00:07:10.480 a message. I promise we'll get back to you and 153 00:07:10.600 --> 00:07:14.600 then help HLP at troubleshooter dot com. By the way, 154 00:07:14.639 --> 00:07:16.839 real quick, and I'm going to go to Julie. She's 155 00:07:16.879 --> 00:07:19.240 got a problem with stretch lab. Not even sure what 156 00:07:19.399 --> 00:07:23.040 that is. But this hour brought to you by Paul 157 00:07:23.079 --> 00:07:26.600 the Waterman. Some of the best water systems out there 158 00:07:26.720 --> 00:07:29.079 for less and I'm not kidding you. 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Now I need to understand. I think 171 00:08:07.680 --> 00:08:10.199 I actually heard of Hey, Julie, I think I have 172 00:08:10.360 --> 00:08:14.160 heard of stretch Lab. Isn't that like a exercise place 173 00:08:14.639 --> 00:08:16.439 like with a monthly subscription? 174 00:08:17.120 --> 00:08:19.319 And what is it like yoga? What is it? 175 00:08:19.519 --> 00:08:26.240 First of all, well, it's it's an assisted living studio. Boy, 176 00:08:26.439 --> 00:08:32.480 was I off stretching? Yeah, assisted stretching studio where they 177 00:08:32.600 --> 00:08:38.679 have lexologist. Okay, just you and lengthening and stretching and 178 00:08:39.519 --> 00:08:44.440 strengthening you know, muscles when you're in surgery discovery, or 179 00:08:44.639 --> 00:08:47.679 you have a disability, or you're a senior citizen like 180 00:08:47.759 --> 00:08:50.440 me where things are kind of tightening up, but I 181 00:08:50.480 --> 00:08:51.840 don't want to be able to move better. 182 00:08:52.039 --> 00:08:53.120 It looks really cool. 183 00:08:53.519 --> 00:08:58.000 It says one on one assisted stretches with mobility experts, 184 00:08:58.519 --> 00:09:02.679 decrease pain, hit your reset button, feel better, find a 185 00:09:02.799 --> 00:09:06.919 studio near you. Yeah, okay, cool, it's kind of like 186 00:09:07.960 --> 00:09:11.720 assisted yoga. How's that with flexologists. Well, what's going on 187 00:09:11.879 --> 00:09:13.559 with them? What kind of problem were you having? 188 00:09:15.279 --> 00:09:17.440 Well it was It was great for the first year 189 00:09:17.480 --> 00:09:19.559 and a half. They opened the studio in Long Lunch, 190 00:09:19.639 --> 00:09:24.279 which I became a member of. And but in November 191 00:09:24.360 --> 00:09:27.360 of last year we got this notice. All the clients 192 00:09:27.399 --> 00:09:30.200 got to notice. It belonged to the Long Mounth studio 193 00:09:30.360 --> 00:09:35.440 that said they'll be closing in two weeks. And you know, 194 00:09:35.600 --> 00:09:38.080 that was all the notice we had. I don't know 195 00:09:38.159 --> 00:09:43.360 if everybody had an automatic withdrawal on their How much. 196 00:09:43.240 --> 00:09:45.360 Were you paying per month? How did that work? 197 00:09:46.639 --> 00:09:49.679 Well, it paid you pay per stretch and per length 198 00:09:49.759 --> 00:09:52.919 of stretch. So my membership was for four stretches a 199 00:09:53.000 --> 00:09:56.159 month at twenty five minutes a stretch. 200 00:09:56.879 --> 00:09:58.799 You could do a you could do fifty. 201 00:09:58.559 --> 00:09:59.879 Minute stretches, whatever. 202 00:10:00.879 --> 00:10:02.080 So they all varied. 203 00:10:02.600 --> 00:10:04.639 Mine was kind of the low end membership of one 204 00:10:04.759 --> 00:10:06.600 hundred and seventy nine dollars a month. 205 00:10:06.960 --> 00:10:09.120 So for one hundred and seventy nine bucks a month, 206 00:10:09.279 --> 00:10:11.919 you could get how many I just want to understand 207 00:10:12.000 --> 00:10:15.279 their their their sales. Here you get how many times 208 00:10:15.360 --> 00:10:20.039 can you go in for a half hour? Roughly four times, okay, 209 00:10:20.200 --> 00:10:22.039 and that's what you were paying. Now is that a 210 00:10:22.200 --> 00:10:25.320 yearly You pay monthly, but it's a yearly sign up. 211 00:10:25.360 --> 00:10:26.120 How does that work? 212 00:10:27.799 --> 00:10:30.000 Well, it kind of yeah, it felt that way where 213 00:10:30.039 --> 00:10:32.440 you just kind of I mean, I didn't sign any 214 00:10:32.919 --> 00:10:37.000 contractual careerment for a year or anything. But okay, you 215 00:10:37.519 --> 00:10:39.840 could pause your membership like let's say you were going 216 00:10:39.919 --> 00:10:42.799 to go on vacation or something like that. You could 217 00:10:42.840 --> 00:10:45.120 pause your membership for a month. 218 00:10:45.240 --> 00:10:45.519 Okay. 219 00:10:45.639 --> 00:10:49.279 So ultimately, so ultimately, let me fast forward real quick. 220 00:10:49.360 --> 00:10:50.879 Where are we at right now? 221 00:10:52.799 --> 00:10:55.519 Well, right now, I'm trying to get the refunds for 222 00:10:55.600 --> 00:10:59.200 the money that was deducted from my checking account the 223 00:10:59.320 --> 00:11:00.919 day they announosure. 224 00:11:01.200 --> 00:11:04.200 Oh wait a second, did they charge you after so 225 00:11:04.360 --> 00:11:06.759 they closed down and they still charged you? 226 00:11:08.720 --> 00:11:11.440 Not exactly they I got the email from them that 227 00:11:11.519 --> 00:11:14.120 they were closing the same day. Half it was kind 228 00:11:14.159 --> 00:11:18.080 of a happenstance that my you know, card is charged. 229 00:11:18.159 --> 00:11:20.600 Well, I'm not so sure that was a happenstance. Hold 230 00:11:20.639 --> 00:11:23.519 on a second. So she got charged the same day. 231 00:11:23.759 --> 00:11:26.240 You know what, I'd be upset too. You go to 232 00:11:26.320 --> 00:11:30.120 pay for that month coming up and that very day 233 00:11:30.279 --> 00:11:33.519 you get an email saying we're closing. That's a little strange. 234 00:11:33.559 --> 00:11:35.639 Hold on, we're going to dig into that after this. 235 00:11:35.799 --> 00:11:39.159 We got two lines open three zero three seven one 236 00:11:39.279 --> 00:11:41.200 three eight two five five. 237 00:11:46.919 --> 00:11:50.200 Go with a sure thing Denver's best roofer Excel Roofing 238 00:11:50.279 --> 00:11:52.919 dot com. You don't pay a cent until you're content. 239 00:11:56.320 --> 00:11:59.440 Time for an insurance check up free, no obligation. In comparison, 240 00:11:59.600 --> 00:12:03.159 call Humpus Insurance paying too much your coverage at dozens 241 00:12:03.200 --> 00:12:05.919 of insurance companies find out now three oh three seven 242 00:12:06.039 --> 00:12:06.480 seven to one. 243 00:12:06.639 --> 00:12:06.840 Help. 244 00:12:07.039 --> 00:12:09.679 You'll think you're his only customer when you choose Frank 245 00:12:09.759 --> 00:12:12.159 durand the real estate Man dot com to list your 246 00:12:12.240 --> 00:12:15.360 home with Remax Alliance three oh three nine two zero 247 00:12:15.480 --> 00:12:16.600 sixteen twenty two. 248 00:12:25.960 --> 00:12:26.919 Right three oh three. 249 00:12:26.919 --> 00:12:32.480 Seven one three eighty two five five three zero three Martino? 250 00:12:33.360 --> 00:12:34.840 Did I come back early on that? 251 00:12:35.279 --> 00:12:35.399 Oh? 252 00:12:35.480 --> 00:12:35.759 Okay? 253 00:12:35.879 --> 00:12:38.360 I started looking down. I was still offline so I 254 00:12:38.399 --> 00:12:39.559 could hear Kelly talking. 255 00:12:41.279 --> 00:12:41.960 What can I say? 256 00:12:42.320 --> 00:12:44.559 Three zero three seven one three eight two five five 257 00:12:44.639 --> 00:12:46.960 three oh three Martino, You've been ripped off for taking 258 00:12:47.000 --> 00:12:49.039 advantage off. We got some lines open, love to hear 259 00:12:49.080 --> 00:12:51.120 free mail. It's also car Day. We're going to be 260 00:12:51.200 --> 00:12:54.039 talking all different things about cars. You have any questions 261 00:12:54.120 --> 00:12:58.519 on car purchases, car repairs, car anything. We'd love to hear, 262 00:12:58.600 --> 00:13:04.200 Famian now, Julie. So basically the day Stretch Labs charge 263 00:13:04.279 --> 00:13:06.320 your credit card one hundred and seventy nine bucks for 264 00:13:06.399 --> 00:13:08.799 the month coming up. They also sent you an email 265 00:13:08.919 --> 00:13:11.799 saying the location and Longmont was closing. 266 00:13:11.919 --> 00:13:12.279 Correct. 267 00:13:14.000 --> 00:13:14.360 Correct? 268 00:13:14.600 --> 00:13:15.240 So what you know? 269 00:13:15.519 --> 00:13:18.279 So of course you I'm guessing everybody's membership for news 270 00:13:18.320 --> 00:13:19.159 on different days. 271 00:13:19.480 --> 00:13:21.559 Yeah, I don't know, but I mean, who really cares. 272 00:13:21.639 --> 00:13:25.039 It doesn't matter. You say it was ironic, it happened. Honestly, 273 00:13:25.120 --> 00:13:26.879 I don't know if it was or not, but it 274 00:13:26.960 --> 00:13:29.799 doesn't matter. So then what happens from there? You call 275 00:13:29.879 --> 00:13:32.759 them up and say, hey, what's going on? 276 00:13:34.799 --> 00:13:38.200 Well, let's see on the second, so this is the 277 00:13:38.240 --> 00:13:40.840 twenty second of November. On the second of December, they 278 00:13:40.919 --> 00:13:44.519 sent an email saying that memberships will be canceled and 279 00:13:44.639 --> 00:13:47.159 refunds will be made. Refunds will be pro rated on 280 00:13:47.320 --> 00:13:54.799 the used are unused sessions, and thanks for your patients. 281 00:13:55.000 --> 00:13:55.759 We'll get back to you. 282 00:13:56.039 --> 00:13:56.279 Cool. 283 00:13:56.519 --> 00:13:59.399 Well, I didn't hear anything for a couple of weeks, 284 00:13:59.440 --> 00:14:02.440 so I know of them on the twentyth asking when 285 00:14:02.519 --> 00:14:05.720 the refund process was going to start responding to the 286 00:14:05.799 --> 00:14:07.600 email that came on the side. 287 00:14:07.639 --> 00:14:10.240 Hey, Julie, were they going to do an entire refunder 288 00:14:10.279 --> 00:14:12.840 a pro rated because I think you said they were 289 00:14:12.919 --> 00:14:14.039 closing in two weeks. 290 00:14:14.080 --> 00:14:15.159 How did that part work? 291 00:14:16.799 --> 00:14:18.960 Well, if you didn't use your sessions, then. 292 00:14:19.159 --> 00:14:21.120 You was it like you were? 293 00:14:21.320 --> 00:14:24.120 I got you charged by the week I got you, 294 00:14:24.440 --> 00:14:29.519 So you know, I didn't use any of those four sessions, 295 00:14:29.679 --> 00:14:32.159 so I understand I didn't do the whole seventy nine. 296 00:14:32.360 --> 00:14:35.120 So so if I asked them, right, I assume you're 297 00:14:35.159 --> 00:14:37.120 calling because you still haven't had a refund. 298 00:14:37.200 --> 00:14:40.720 Correct? Correct? So what are they saying now? 299 00:14:41.559 --> 00:14:42.879 What are they saying right now? 300 00:14:46.080 --> 00:14:48.559 Well, in the last two days, there's been some action 301 00:14:48.960 --> 00:14:53.480 saying from this club ready which I'm not sure who 302 00:14:53.559 --> 00:14:58.799 that is, wrote an email to the owner of the 303 00:14:59.039 --> 00:15:02.519 Port Collins or who I think might have been the 304 00:15:02.559 --> 00:15:07.639 owner of the Longlant store, saying that my membership is 305 00:15:07.759 --> 00:15:10.639 going to be pro rated at five dollars and ninety 306 00:15:10.720 --> 00:15:13.799 six cents a day for the fourteen days after from 307 00:15:13.840 --> 00:15:16.639 the notice to the time they closed, giving me a 308 00:15:16.960 --> 00:15:20.519 pro rated refund of ninety five dollars. And I wrote 309 00:15:20.559 --> 00:15:24.120 back immediately and said, no, my, you know, we weren't 310 00:15:24.120 --> 00:15:26.159 paying by the day or the week. We were paying 311 00:15:26.200 --> 00:15:29.200 by the session. And I didn't use any of the 312 00:15:29.240 --> 00:15:31.519 four sessions for one hundred and seventy nine dollars I 313 00:15:31.679 --> 00:15:33.600 was charged well, I asked, so I. 314 00:15:33.919 --> 00:15:37.039 Go ahead, Hold on, Dimitri, go ahead, Hey, Julie, I 315 00:15:37.159 --> 00:15:39.600 got a suggestion. I think it will shortcut this weird 316 00:15:39.759 --> 00:15:42.840 process that you're going through. Just dispute the thing on 317 00:15:42.919 --> 00:15:45.360 your credit card and all you do is you submit 318 00:15:45.440 --> 00:15:47.480 one paragraph and it says, hey, I paid on this 319 00:15:47.679 --> 00:15:49.639 date and the same day they told me they were 320 00:15:49.679 --> 00:15:51.799 going out of business, and here's the email, and you 321 00:15:51.840 --> 00:15:54.360 can get a credit from your credit card company. Now 322 00:15:54.399 --> 00:15:56.919 you don't have to figure out who owns what store, 323 00:15:57.000 --> 00:15:58.879 and what company's going to rEFInd you and how much 324 00:15:58.879 --> 00:15:59.639 they're going to pro rate. 325 00:15:59.720 --> 00:15:59.759 You. 326 00:16:00.240 --> 00:16:02.240 Just get the entire payment back from your charge card. 327 00:16:02.240 --> 00:16:04.600 I guarantee you will work in this club. Ready that 328 00:16:04.679 --> 00:16:07.480 I'm looking at it looks entirely different. I understand they 329 00:16:07.519 --> 00:16:10.480 have a stretchologist, but I mean it's kind of a 330 00:16:10.519 --> 00:16:12.879 whole different setup. If you don't want to go here, 331 00:16:13.440 --> 00:16:16.440 I don't think they could force you in any way 332 00:16:16.679 --> 00:16:18.639 to bring it to a different place and be like 333 00:16:18.759 --> 00:16:21.759 buying a gift card for a pizza place that goes 334 00:16:21.799 --> 00:16:24.200 out of business and they say, well, you can use 335 00:16:24.240 --> 00:16:26.799 it at the Chinese restaurant. I mean, it doesn't make 336 00:16:26.840 --> 00:16:27.440 any sense. 337 00:16:27.519 --> 00:16:30.360 So I love what D said. Why haven't you just 338 00:16:30.960 --> 00:16:32.600 called up your credit card company? 339 00:16:34.320 --> 00:16:38.960 Well, I guess basically because I was just waiting for 340 00:16:39.240 --> 00:16:41.799 you know, I just assumed as great a company as 341 00:16:41.799 --> 00:16:42.360 they seem to be. 342 00:16:42.440 --> 00:16:43.919 They've just done. Yeah. 343 00:16:43.960 --> 00:16:46.879 The reason I'm upset now is because when I called 344 00:16:47.000 --> 00:16:50.519 law called for Collins Is they said, oh, we get 345 00:16:50.559 --> 00:16:52.600 a couple of calls a week from people who haven't 346 00:16:52.639 --> 00:16:53.799 gotten their refunds yet. 347 00:16:54.000 --> 00:16:58.919 Okay, there's your answer. Well, hold on, let's do this. 348 00:16:59.039 --> 00:16:59.799 I'd like to do this. 349 00:17:00.960 --> 00:17:04.000 I'm the big break D. Why don't you call over there. 350 00:17:04.200 --> 00:17:06.160 And just see if they'll do it today and if not, 351 00:17:06.440 --> 00:17:08.400 if they if they don't agree to do it now, 352 00:17:08.839 --> 00:17:12.119 come Monday morning, Pegy, you dispute it with your credit 353 00:17:12.200 --> 00:17:12.880 card company. 354 00:17:13.279 --> 00:17:15.359 I mean, but it would be a lot easier. 355 00:17:15.799 --> 00:17:17.960 It would be a lot easier if D can get 356 00:17:18.000 --> 00:17:20.240 through to them and say, what the hell's going on? 357 00:17:20.359 --> 00:17:22.519 I mean, really, this is a simple deal. It's one 358 00:17:22.599 --> 00:17:25.720 hundred and seventy nine bucks. It's not going to break anybody. 359 00:17:25.799 --> 00:17:28.079 I can't believe how much time has been wasted on 360 00:17:28.160 --> 00:17:29.480 all these communications. 361 00:17:29.880 --> 00:17:32.400 I don't know why they didn't just refund everybody in 362 00:17:32.519 --> 00:17:33.559 bulk and call it done. 363 00:17:33.599 --> 00:17:35.279 Because they don't have the money or they don't want 364 00:17:35.279 --> 00:17:37.839 to part with it. That's why they didn't refund everyone 365 00:17:37.920 --> 00:17:38.319 in bulk. 366 00:17:38.480 --> 00:17:40.880 Well maybe go ahead, Pegy. 367 00:17:40.799 --> 00:17:44.559 Well my concern. You know, I'm a senior citizen. All 368 00:17:44.640 --> 00:17:47.240 the clients that I saw there were senior citizens. Yeah, 369 00:17:47.480 --> 00:17:48.720 somewhere in wheelchairs. 370 00:17:49.680 --> 00:17:49.880 There. 371 00:17:49.960 --> 00:17:50.279 We get it. 372 00:17:50.319 --> 00:17:51.960 We don't got it. We don't got to be labor 373 00:17:52.000 --> 00:17:52.480 it anymore. 374 00:17:52.559 --> 00:17:52.920 We get it. 375 00:17:53.000 --> 00:17:56.000 So listen, we're going to get your information. I'm going 376 00:17:56.079 --> 00:17:56.799 to put you on hold. 377 00:17:56.839 --> 00:17:58.599 D He's going to make a call over there during 378 00:17:58.640 --> 00:18:02.279 the show, and we're going to see what happens. And 379 00:18:02.640 --> 00:18:06.240 if it doesn't go the exact way that Dmitri wants 380 00:18:06.279 --> 00:18:08.759 it to go during the conversation, or they don't answer 381 00:18:08.880 --> 00:18:11.279 or something, then you're going to dispute your credit card. 382 00:18:11.319 --> 00:18:13.519 It's very simple. Call the number on the back of 383 00:18:13.599 --> 00:18:15.920 the credit card, tell them I pay monthly for this. 384 00:18:16.359 --> 00:18:20.720 There's no yearly subscription. But none of that matters because 385 00:18:20.720 --> 00:18:22.920 they went out of business. I even have the email 386 00:18:22.960 --> 00:18:25.000 where they went out of business and they said they 387 00:18:25.039 --> 00:18:26.480 were going to refund me, and I've. 388 00:18:26.400 --> 00:18:28.480 Waited however long it's been. 389 00:18:28.599 --> 00:18:31.799 I've waited two three weeks and they still haven't refunded me. 390 00:18:32.039 --> 00:18:34.279 Your credit card company is going to give you a credit, 391 00:18:34.400 --> 00:18:37.240 a provisional credit, and then if they don't fight it, 392 00:18:37.319 --> 00:18:39.640 and I can't imagine what basis they'd fight it on, 393 00:18:40.000 --> 00:18:42.359 it'll turn into a real credit in thirty days. So 394 00:18:42.839 --> 00:18:44.680 that's where I want you to go with that, Julie, 395 00:18:44.759 --> 00:18:48.160 simple as that. Pegy has a problem with an apartment. 396 00:18:48.240 --> 00:18:50.759 By the way, we have two lines open three zero 397 00:18:51.000 --> 00:18:53.799 three seven to one three talk three oh three seven 398 00:18:53.920 --> 00:18:57.480 one three eight two five five Peggy, really quick before 399 00:18:57.799 --> 00:18:59.640 I go to break what is going on with the 400 00:18:59.680 --> 00:19:00.319 appoint aartment? 401 00:19:02.359 --> 00:19:04.839 Okay, yeah, this is me. I live at tam And 402 00:19:04.920 --> 00:19:08.319 Hall at nineteenth in Olgen. It used to be connected 403 00:19:08.359 --> 00:19:09.640 to the old Children's hospital. 404 00:19:09.839 --> 00:19:10.119 Okay. 405 00:19:10.680 --> 00:19:14.039 I'm a breast cancer patient and have been for thirty years. Okay, 406 00:19:15.039 --> 00:19:18.000 there's a smell that comes out of when my heater 407 00:19:18.279 --> 00:19:22.960 fan is on, and it smells like sure this has 408 00:19:23.000 --> 00:19:24.640 been going on for a long time, and I had 409 00:19:24.799 --> 00:19:26.839 emails showing where I try to get in touch with 410 00:19:26.960 --> 00:19:31.640 the office and the company management company. And a gentleman 411 00:19:31.759 --> 00:19:35.200 here at my job suggests that he said, have you 412 00:19:35.319 --> 00:19:38.440 called Tom Martine? And I didn't even think of it? 413 00:19:38.839 --> 00:19:39.839 Is that Tam and Hall? 414 00:19:39.920 --> 00:19:41.920 And I've got to ask you, this is that some 415 00:19:42.160 --> 00:19:43.559 kind of landmark as well? 416 00:19:44.960 --> 00:19:45.440 Yes it is? 417 00:19:45.599 --> 00:19:47.680 Okay, I'm looking at the right place, all right, hold on, 418 00:19:47.799 --> 00:19:49.559 hold on, let me take this break. I got an 419 00:19:49.599 --> 00:19:51.720 idea and we're all going to kind of think about 420 00:19:51.720 --> 00:19:53.960 it during the break. Two lines to open three zero 421 00:19:54.160 --> 00:19:56.559 three seven to one three talk. 422 00:20:02.920 --> 00:20:06.160 Go with a sure thing Denver's best roofer Excel Roofing 423 00:20:06.279 --> 00:20:06.680 dot com. 424 00:20:06.880 --> 00:20:09.400 You don't pay a cent until you're contenth. 425 00:20:12.279 --> 00:20:14.839 Time for an insurance check up free, no obligation in 426 00:20:14.880 --> 00:20:18.759 comparison call Compass Insurance paying too much your coverage at 427 00:20:18.799 --> 00:20:21.519 dozens of insurance companies find out now three oh three 428 00:20:21.680 --> 00:20:23.799 seven to seven to one help. You'll think you're his 429 00:20:24.000 --> 00:20:26.559 only customer when you choose Frank durand the real estate 430 00:20:26.640 --> 00:20:29.880 Man dot com to list your home with Remax Alliance 431 00:20:30.119 --> 00:20:32.400 three oh three nine two zero sixteen twenty two. 432 00:20:36.519 --> 00:20:38.519 All right, three oh three seven and three eight two 433 00:20:38.640 --> 00:20:39.079 five to five. 434 00:20:39.160 --> 00:20:41.599 I was talking during the break to these guys, and 435 00:20:41.680 --> 00:20:45.359 I want to thank Rod Greer jfr Cars. He's he's 436 00:20:45.400 --> 00:20:48.400 a real man. He gets attached to his grills like 437 00:20:48.559 --> 00:20:53.319 I do. So Suzanne is making me. Yeah, yeah, you 438 00:20:53.400 --> 00:20:55.920 call me henpecked. I guess maybe that's what they call it. 439 00:20:57.400 --> 00:21:02.160 I have multiple grills and smokers at our house and 440 00:21:02.440 --> 00:21:05.559 I haven't used some of them for a while, so 441 00:21:05.720 --> 00:21:07.720 I've been forced to get rid of them. We have 442 00:21:07.799 --> 00:21:10.039 a big roll off that was delivered, so we're kind 443 00:21:10.039 --> 00:21:12.160 of doing our spring cleaning, so. 444 00:21:14.799 --> 00:21:18.319 Two dramatic forced two of my grills. 445 00:21:19.079 --> 00:21:21.039 Two of my grills will be in the roll off 446 00:21:21.119 --> 00:21:24.359 on Sunday. We've got some kids coming over to help 447 00:21:24.440 --> 00:21:26.960 us get everything out of there. I'm going to have 448 00:21:27.119 --> 00:21:31.400 us sending you off ceremony. And I asked Kevin. I said, 449 00:21:31.640 --> 00:21:33.559 don't you feel the same way when you've got to 450 00:21:33.599 --> 00:21:35.720 throw away either a smoke or a grill? And Kevin 451 00:21:35.839 --> 00:21:41.680 said no. Then I asked Rod, and Rod Rod agreed 452 00:21:41.759 --> 00:21:42.039 with me. 453 00:21:44.640 --> 00:21:45.000 You would. 454 00:21:45.079 --> 00:21:46.920 It would be very hard for you to get rid 455 00:21:46.960 --> 00:21:49.480 of the trigger you've had for over twenty five years. 456 00:21:49.839 --> 00:21:51.200 It would be tough. It would be. 457 00:21:51.400 --> 00:21:54.799 I mean you would you would cry, you would probably, 458 00:21:55.519 --> 00:21:56.519 I mean, what would you do? 459 00:21:56.720 --> 00:21:59.000 I think my wife probably would cry too, because I 460 00:21:59.079 --> 00:22:00.359 got to do most of the cooking. 461 00:22:00.640 --> 00:22:03.000 Yeah, she likes everything on the grill as well. 462 00:22:03.200 --> 00:22:06.720 So I'm gonna end up keeping my pellet smoker, my 463 00:22:06.920 --> 00:22:10.759 infrared pro pane grill, which basically had no flare ups. 464 00:22:11.319 --> 00:22:13.799 So when you're making chicken, man, you don't come out 465 00:22:13.839 --> 00:22:15.160 and you got those flames coming. 466 00:22:15.200 --> 00:22:17.960 It's just a beautiful girl. And then of course my 467 00:22:18.240 --> 00:22:22.079 medium green egg. You don't throw away an egg. So 468 00:22:22.519 --> 00:22:25.519 it's gonna be a rough weekend. Monday is gonna be. Uh, 469 00:22:27.200 --> 00:22:29.440 Monday's gonna be a tough day. We'll give you some 470 00:22:29.519 --> 00:22:30.880 emotional support on Monday. 471 00:22:30.920 --> 00:22:31.160 Walk. 472 00:22:31.559 --> 00:22:33.799 You know, as you get older, into your fifties, you 473 00:22:33.960 --> 00:22:38.519 start losing loved ones. You know, in your forties a 474 00:22:38.599 --> 00:22:41.480 lot of times you lose grandparents. But this is uh, 475 00:22:42.599 --> 00:22:44.039 it's gonna be a tough weekend. 476 00:22:43.799 --> 00:22:47.160 John, Believe a lot deeper love, deeper manhood is going 477 00:22:47.240 --> 00:22:47.759 on right now. 478 00:22:47.799 --> 00:22:50.079 I think I have a feeling a couple of breweries 479 00:22:50.119 --> 00:22:51.880 are going to be in the picture for Sunday. 480 00:22:53.119 --> 00:22:56.079 Now, dragging, where's that said violin sound. When we need it, 481 00:22:57.079 --> 00:22:59.640 maybe just go visit Ace Hardware. Look at all the grills. 482 00:23:00.000 --> 00:23:02.160 All right, we do have a real serious issue right 483 00:23:02.200 --> 00:23:06.160 here with Peggy though. She's in an apartment complex and 484 00:23:06.480 --> 00:23:10.039 basically she's waking up and she gets a horrible smell. 485 00:23:10.119 --> 00:23:12.039 Now, I think we've all smelled that. Honestly. 486 00:23:12.119 --> 00:23:15.279 I've been in restaurants where you smell that sewage backing up, 487 00:23:15.880 --> 00:23:17.400 and I want to say something, Peggy. 488 00:23:17.440 --> 00:23:18.319 It wasn't long ago. 489 00:23:18.480 --> 00:23:22.680 Suzanna and I were in Las Vegas and we were 490 00:23:22.759 --> 00:23:25.440 in a very nice hotel and in the middle of 491 00:23:25.519 --> 00:23:28.440 the night that stench and we were like on y. 492 00:23:28.960 --> 00:23:32.839 We were on the fifteenth or eighteenth floor. The entire 493 00:23:33.079 --> 00:23:35.039 hotel started. 494 00:23:34.759 --> 00:23:35.440 Smelling like that. 495 00:23:35.559 --> 00:23:39.119 And what happened was people doing construction next to us, 496 00:23:39.240 --> 00:23:41.240 right on the strip too. It was a Waldorf hotel 497 00:23:41.680 --> 00:23:44.400 right next to it. They were building something and they 498 00:23:45.319 --> 00:23:48.559 hit the wrong pipe and the whole town, the whole hotel. 499 00:23:48.599 --> 00:23:49.200 It was crazy. 500 00:23:49.279 --> 00:23:51.839 In fact, we ended up basically leaving the hotel, is 501 00:23:51.920 --> 00:23:52.559 how bad it was. 502 00:23:52.640 --> 00:23:53.559 So I feel for you. 503 00:23:54.000 --> 00:23:57.039 I had a computer store years ago in Parker, Colorado, 504 00:23:58.200 --> 00:24:02.000 right in think it what that area is called right now, 505 00:24:02.920 --> 00:24:05.440 I just can't think of it. But the King Supers 506 00:24:06.079 --> 00:24:09.279 was right next to me, and that King Supers occasionally 507 00:24:09.839 --> 00:24:12.359 that smell would come up, and we shared all the 508 00:24:12.440 --> 00:24:15.359 sewage lines I was in their building. I don't know 509 00:24:15.480 --> 00:24:17.200 how we're going to get rid of this. We can 510 00:24:17.359 --> 00:24:20.039 dive into it and try to figure it out. But Peggy, 511 00:24:20.400 --> 00:24:24.559 has the apartment management told you where it's coming from, 512 00:24:24.720 --> 00:24:26.799 how they're going to deal with it. Have they shared 513 00:24:26.920 --> 00:24:28.160 any information with you? 514 00:24:29.680 --> 00:24:32.400 You know what before before one of the gentlemen here 515 00:24:32.559 --> 00:24:37.359 said for me to call you. I was going to 516 00:24:37.480 --> 00:24:41.759 call the uh top person at Silver Markham. But I 517 00:24:41.799 --> 00:24:43.759 don't really have a lot of faith in them because 518 00:24:43.960 --> 00:24:46.920 they've got a letter from my oncologist. I've been doing 519 00:24:47.039 --> 00:24:50.279 cancer treatment for thirty years and wow, affecting my health? 520 00:24:50.759 --> 00:24:52.079 Yeah, I bet it is my health. 521 00:24:53.079 --> 00:24:56.559 And my left hop my left eye runs all the time, 522 00:24:56.680 --> 00:24:59.640 like I'm crying. I'm at work right now and it's 523 00:24:59.759 --> 00:25:02.440 it's miserable. And so I had I went to the 524 00:25:02.519 --> 00:25:06.920 expense of getting uh there's two of them. They come 525 00:25:07.000 --> 00:25:10.799 two in a pack and it's an airpare of fire. Yeah, 526 00:25:11.240 --> 00:25:14.480 and I have to leave my heat off regardless of. 527 00:25:14.519 --> 00:25:17.240 What so every time you turn on the h fact 528 00:25:17.359 --> 00:25:20.240 and it's definitely sewage. It's not like a dead animal, right, 529 00:25:20.559 --> 00:25:21.519 I mean it's sewage. 530 00:25:21.759 --> 00:25:27.279 No, no, no, it's it's definitely sewage. And they claimed 531 00:25:27.279 --> 00:25:29.279 they had somebody in there last week. And when I 532 00:25:29.400 --> 00:25:32.960 came home from work, my manager was telling me. She said, 533 00:25:33.640 --> 00:25:35.640 the guys were here today. And I don't even know 534 00:25:35.720 --> 00:25:37.400 the name of the company because I was at work. 535 00:25:38.400 --> 00:25:40.480 She said the guys. She said the guys were here 536 00:25:40.519 --> 00:25:43.799 today and what they did, and she took a picture 537 00:25:44.359 --> 00:25:46.039 in her phone. She was supposed to send them to 538 00:25:46.119 --> 00:25:48.039 me a picture in her phone of what it looked 539 00:25:48.119 --> 00:25:50.119 like before they cleaned it, and what it looked like. 540 00:25:50.400 --> 00:25:52.920 What did they clean though? What were they cleaning? 541 00:25:53.319 --> 00:25:56.160 I don't know if these were coils or What What 542 00:25:56.319 --> 00:26:01.319 I can do is have I can contact today, told 543 00:26:01.400 --> 00:26:04.279 her to a different to a different building. Now she's 544 00:26:04.319 --> 00:26:06.880 not down on nineteen. She's now at one of their 545 00:26:06.920 --> 00:26:09.400 other facilities up here on mont View and Delicia. 546 00:26:09.599 --> 00:26:12.559 But she seems to be she seems to at least 547 00:26:12.640 --> 00:26:15.920 be talking to you and communicating about trying to get 548 00:26:15.960 --> 00:26:17.160 the problem fixed. 549 00:26:18.359 --> 00:26:20.839 She did everything she could do, and it goes beyond. 550 00:26:21.039 --> 00:26:21.680 Peggy I want to. 551 00:26:21.720 --> 00:26:22.039 I want to. 552 00:26:22.119 --> 00:26:23.480 I want to say a word to you and tell 553 00:26:23.519 --> 00:26:27.680 me if you ever heard it before, constructive eviction. 554 00:26:27.960 --> 00:26:28.720 Have you ever heard that? 555 00:26:30.119 --> 00:26:30.160 No? 556 00:26:30.599 --> 00:26:31.200 No, I haven't. 557 00:26:31.319 --> 00:26:33.960 If things are bad enough, and I'm not saying this 558 00:26:34.200 --> 00:26:36.480 falls into that realm, but it very well could be. 559 00:26:36.839 --> 00:26:39.359 If it's as bad as you're describing, I believe it would. 560 00:26:40.160 --> 00:26:44.039 But you have the ability to actually break your lease. 561 00:26:44.079 --> 00:26:45.640 You got to do it in certain ways. So I 562 00:26:45.680 --> 00:26:48.079 don't want you just to decide to move out or anything, 563 00:26:48.160 --> 00:26:51.480 but you have the ability to break the lease without 564 00:26:51.559 --> 00:26:55.000 any ramifications. They can't keep your deposit, you can go 565 00:26:55.160 --> 00:26:58.000 find a new place. They can't make your rental history bad, 566 00:26:58.480 --> 00:27:01.599 so that could be an option if they can't get 567 00:27:01.680 --> 00:27:02.319 it fixed. 568 00:27:02.839 --> 00:27:04.319 So that is possible. 569 00:27:05.119 --> 00:27:08.960 Now I even called, I called, uh, I had this 570 00:27:09.279 --> 00:27:10.839 the city came out. I called them. 571 00:27:11.000 --> 00:27:12.279 What did the city say or. 572 00:27:12.279 --> 00:27:16.240 Whatever they said that they could not say. All they 573 00:27:16.279 --> 00:27:19.680 could tell me was that there was no carbon monoxide. 574 00:27:19.720 --> 00:27:20.319 That's all they could do. 575 00:27:20.440 --> 00:27:22.079 Well, okay, yeah, I understand. 576 00:27:22.160 --> 00:27:24.039 But if you can really tell where it was coming, 577 00:27:24.079 --> 00:27:24.599 if you had. 578 00:27:24.559 --> 00:27:26.920 To stand in a porta potty all day, you wouldn't 579 00:27:26.920 --> 00:27:29.200 be You could care less about carbon monoxide. 580 00:27:29.240 --> 00:27:32.839 I mean it sucks. Hey, Doc, I'll think I'll call Peggy. 581 00:27:33.000 --> 00:27:36.119 Will you hop on this, Peggy. Here's what we're gonna do. 582 00:27:36.279 --> 00:27:39.680 Doc's gonna grab your information. Okay, He's going to reach 583 00:27:39.759 --> 00:27:40.119 out to you. 584 00:27:40.319 --> 00:27:42.400 I want you to share the phone numbers of people 585 00:27:42.480 --> 00:27:45.079 you know in the management and let's just try to 586 00:27:45.119 --> 00:27:46.039 get to the bottom of this. 587 00:27:46.319 --> 00:27:49.079 And it's not just you, right, I mean, your neighbor's smelling. 588 00:27:49.160 --> 00:27:51.319 My question, is it only your apartment, Peggy? 589 00:27:52.759 --> 00:27:55.480 The only one that I've heard of is directly below me. 590 00:27:56.599 --> 00:27:59.400 This lady happens to be moving into another apartment because 591 00:27:59.440 --> 00:28:03.279 people that have vouchers are having issue and you're having. 592 00:28:03.119 --> 00:28:03.680 To move out? 593 00:28:03.839 --> 00:28:04.559 Can you so? 594 00:28:04.720 --> 00:28:05.000 You do? 595 00:28:05.039 --> 00:28:05.240 You do? 596 00:28:05.440 --> 00:28:05.559 Bet? 597 00:28:05.720 --> 00:28:06.000 Hold on? 598 00:28:06.119 --> 00:28:07.559 Do you have a Section eight voucher? 599 00:28:08.920 --> 00:28:09.119 I do? 600 00:28:09.480 --> 00:28:10.920 Well? They let you hold on? 601 00:28:11.079 --> 00:28:14.519 Maybe security maybe maybe the fix here is they move 602 00:28:14.599 --> 00:28:15.680 you to another unit. 603 00:28:15.759 --> 00:28:16.480 Would that work? 604 00:28:18.160 --> 00:28:18.359 Well? 605 00:28:18.480 --> 00:28:19.279 This is the problem. 606 00:28:19.559 --> 00:28:21.599 I have a voucher for two bedrooms. I got a 607 00:28:21.759 --> 00:28:24.839 house full of stuff, and they don't have another vacancy 608 00:28:26.039 --> 00:28:28.839 for me. I understand Moll from Lakewood purposely to be 609 00:28:28.920 --> 00:28:29.480 in this building. 610 00:28:29.519 --> 00:28:32.119 I got it so you could have the two bedrooms. Hey, Peggy, 611 00:28:32.200 --> 00:28:32.799 can I ask you. 612 00:28:32.839 --> 00:28:33.799 Something a little off. 613 00:28:34.319 --> 00:28:35.680 Sure, yes you can. 614 00:28:35.839 --> 00:28:37.759 When you said you have the two bedroom and he 615 00:28:37.839 --> 00:28:40.599 got a lot of stuff, And I'm just asking, would 616 00:28:41.240 --> 00:28:44.279 would I or someone from the outside. 617 00:28:43.880 --> 00:28:45.000 Consider you a hoarder? 618 00:28:49.079 --> 00:28:51.160 I don't know, because that's. 619 00:28:51.039 --> 00:28:53.319 Generally a yes, and that's not And listen, that's got 620 00:28:53.400 --> 00:28:55.039 nothing to do with this. I'm not saying that. 621 00:28:55.480 --> 00:28:57.799 But I know I know moving can. 622 00:28:57.759 --> 00:29:01.079 Be very I know moving can be very I get that, Doc, 623 00:29:01.160 --> 00:29:01.880 You're on this one. 624 00:29:02.799 --> 00:29:03.200 I love it. 625 00:29:03.279 --> 00:29:05.880 Three oh three seven one three eight two five five, Peggy, 626 00:29:06.160 --> 00:29:09.079 give all your information to Kelly. Doc's gonna get on this. 627 00:29:09.519 --> 00:29:13.160 Hopefully we have a good outcome for you real soon. Mike, Dave, Peggy, 628 00:29:13.440 --> 00:29:15.799 everybody hold tight and Christy. 629 00:29:21.920 --> 00:29:25.200 Go with a sure thing. Denver's best roofer Excel Roofing 630 00:29:25.279 --> 00:29:27.920 dot com. You don't pay a cent until you're content. 631 00:29:31.319 --> 00:29:34.480 Time for an insurance check up free, no obligation. In comparison, 632 00:29:34.640 --> 00:29:38.160 call Compass Insurance paying too much your coverage at dozens 633 00:29:38.200 --> 00:29:40.920 of insurance companies find out now three oh three, seven 634 00:29:40.920 --> 00:29:43.240 to seven to one help. You'll think you're his only 635 00:29:43.400 --> 00:29:45.799 customer when you choose Frank durand the Real estate Man 636 00:29:45.880 --> 00:29:49.279 dot com to list your home with Remax Alliance three 637 00:29:49.359 --> 00:29:51.440 oh three nine two zero sixteen twenty two. 638 00:29:56.440 --> 00:29:57.200 All right, three oh. 639 00:29:57.200 --> 00:30:00.880 Three seven one three eight two five five. Thank I'm 640 00:30:00.920 --> 00:30:04.759 on that diet drug from Denver Regen. We're talking barbecue, 641 00:30:04.799 --> 00:30:09.400 We're talking smoking turkeys, we're talking everything. But honestly, it's funny. 642 00:30:09.680 --> 00:30:12.279 Even though I love smoking food, now I don't even 643 00:30:12.279 --> 00:30:15.160 think about the eating part of it. It's really crazy 644 00:30:15.240 --> 00:30:16.400 what that diet drug does. 645 00:30:16.480 --> 00:30:16.720 Guys. 646 00:30:17.319 --> 00:30:21.119 It's it's truly amazing. It's absolutely amazing. And I'm not 647 00:30:21.240 --> 00:30:24.640 turning this into a commercial, but if you haven't done 648 00:30:24.640 --> 00:30:27.319 it and you want to lose weight, I almost call 649 00:30:27.400 --> 00:30:30.119 it cheating. But check out Denver Regen dot com. Now 650 00:30:30.200 --> 00:30:32.279 let me see who's been waiting the longest, Mike. I'll 651 00:30:32.319 --> 00:30:35.759 go to that comment on the smoker right after I 652 00:30:36.039 --> 00:30:39.240 talked to Dave's been holding the longest, and then we're 653 00:30:39.279 --> 00:30:41.079 going to go to Chrissy with that onto CRV. 654 00:30:41.319 --> 00:30:43.400 Hey Dave, what's going on? What question do you have? 655 00:30:44.400 --> 00:30:44.559 Hey? 656 00:30:44.680 --> 00:30:49.079 Mark, We've got a seventy five Corvette my son is rebuilding, 657 00:30:49.680 --> 00:30:53.079 and I mean it's kind of a special rebuild. He 658 00:30:53.319 --> 00:30:56.440 was in a terrible motorcycle accident lust his leg. 659 00:30:57.000 --> 00:30:59.920 Oh man, you sorry to hear that. 660 00:31:00.759 --> 00:31:03.039 So hey, we just wanted to get him the next thing. 661 00:31:03.559 --> 00:31:07.000 It was part of his reheait, and we bought this 662 00:31:07.480 --> 00:31:11.359 seventy five Corvette. Is it a sting Ray Stingray? Yeah, 663 00:31:11.599 --> 00:31:14.440 wow car. You know it's a beautiful, beautiful car. You 664 00:31:14.480 --> 00:31:18.279 know they are so Anyways, the motor was catastrophically mangled. 665 00:31:18.359 --> 00:31:20.400 It was like, you know, the green butter in the 666 00:31:20.440 --> 00:31:22.960 bottom with all the parts and stuff in it. So 667 00:31:23.200 --> 00:31:25.839 he's done a total rebuild on this thing, polished all 668 00:31:25.880 --> 00:31:29.240 the ports. The engine is beautiful, ready to go. But 669 00:31:29.359 --> 00:31:31.680 then we got to the electric side of it. 670 00:31:33.039 --> 00:31:36.640 It's all I got good news for it. I do 671 00:31:36.799 --> 00:31:38.680 have good news, and I want to explain everything what 672 00:31:38.759 --> 00:31:39.240 he's saying. 673 00:31:40.799 --> 00:31:43.920 Man, the electric clinic car, even in nineteen seventy five 674 00:31:44.000 --> 00:31:46.400 can't be anything compared to now. But I had a 675 00:31:46.480 --> 00:31:49.599 two thousand accurate Kevin, and we were one of my 676 00:31:49.680 --> 00:31:52.319 guys was swapping an engine for me, a used engine, 677 00:31:52.680 --> 00:31:55.039 and he cut through the harness, didn't wire it right. 678 00:31:55.279 --> 00:31:57.400 I could have killed him. In fact, I think I 679 00:31:57.559 --> 00:32:00.400 fired him, but I could have killed him. And the 680 00:32:00.480 --> 00:32:02.839 bottom line is I ended up. No one could fix 681 00:32:02.920 --> 00:32:06.599 it in my Goodyear family. That's fifty employees, five stores. 682 00:32:06.640 --> 00:32:08.400 No one could get it. I mean, we just didn't 683 00:32:08.400 --> 00:32:12.440 specialize in that. You know who fixed it was Lakewood Electric. 684 00:32:13.039 --> 00:32:15.480 And guess who bought Lakewood Electric? 685 00:32:16.640 --> 00:32:17.319 Kevin? Yep. 686 00:32:18.079 --> 00:32:20.079 How do you like, where do you start on something 687 00:32:20.160 --> 00:32:22.960 like that? Ask them whatever questions? Kevin, Well, it just 688 00:32:23.039 --> 00:32:25.079 depends when you say electrics a mess. I mean, you know, 689 00:32:25.519 --> 00:32:27.319 obviously it's not running. Is that the problem? 690 00:32:28.200 --> 00:32:31.400 Well, yeah, because women initially we didn't even bother with 691 00:32:31.480 --> 00:32:33.240 any of that. There was so much going on with 692 00:32:33.359 --> 00:32:35.880 replacing all the bearings and you know, some drive chef 693 00:32:36.039 --> 00:32:40.759 components and rebuilding engine and everything like that. And then 694 00:32:40.759 --> 00:32:43.480 when we got to the electric we hooked up the 695 00:32:43.519 --> 00:32:48.039 battery and turned the key and a light came on 696 00:32:48.160 --> 00:32:50.480 the deck and then went out immediately out in the back, 697 00:32:50.799 --> 00:32:53.119 and then there was like there was some smoke in 698 00:32:53.200 --> 00:32:54.039 the wires up front. 699 00:32:54.279 --> 00:32:56.920 My god, I mean that entire harness could be gone. 700 00:32:57.000 --> 00:32:59.519 I mean everything, right, Kevin, I mean that's not a 701 00:32:59.559 --> 00:33:01.119 good five years old. 702 00:33:01.279 --> 00:33:02.400 Yeah, that's not a good song. 703 00:33:02.759 --> 00:33:04.839 Well here's the thing. Here's the thing. The thing is 704 00:33:04.920 --> 00:33:06.279 actually in pretty good condition. 705 00:33:06.559 --> 00:33:06.799 Cool. 706 00:33:06.920 --> 00:33:10.519 Someone was playing around with the wiring up under the hood. 707 00:33:11.480 --> 00:33:13.359 It looks like there was a bunch of things tied 708 00:33:13.440 --> 00:33:17.240 together that were grounds, and we suspect a positive was 709 00:33:17.279 --> 00:33:20.279 in there. I mean, I'm trying specialist myself, but not 710 00:33:20.519 --> 00:33:22.359 car that's a whole different discipline. 711 00:33:22.519 --> 00:33:24.640 That is so where I mean what happens, Kevin, They 712 00:33:24.680 --> 00:33:26.559 basically get a tow to you and you just you 713 00:33:26.680 --> 00:33:29.279 have a guy that just he just that's all he does. 714 00:33:29.480 --> 00:33:31.960 He just gets started, you know, because it's like you said, 715 00:33:32.000 --> 00:33:34.000 it's basically power and ground. You got to separate the 716 00:33:34.079 --> 00:33:36.640 twelve from the ground and just see what we're missing. 717 00:33:36.799 --> 00:33:38.400 Well, hold on, let me put you on hold. If 718 00:33:38.400 --> 00:33:40.720 you want to follow up after the Breakdave, we'll do it. 719 00:33:40.799 --> 00:33:41.400 It's up to you. 720 00:33:41.680 --> 00:33:43.599 We got to take this break. It's the top of 721 00:33:43.640 --> 00:33:44.039 the hour. 722 00:33:44.440 --> 00:33:47.079 Mike, Christy, Matt, I promise you guys are coming up 723 00:33:47.319 --> 00:33:51.160 a problem with state pharm is CRV hybrid issue. Oh wait, 724 00:33:51.359 --> 00:33:55.480 she might be swinging by the studio and then Mike's 725 00:33:55.480 --> 00:33:57.599 got to comment on the smoke or Mike, I really do, 726 00:33:57.720 --> 00:33:59.480 but I got to get the other guys first. But 727 00:33:59.559 --> 00:34:01.440 I promise, Mike, I want to hear your comment. 728 00:34:01.799 --> 00:34:05.759 Hold tight, go with a sure thing Denver's best roofer 729 00:34:05.920 --> 00:34:08.840 Excel Roofing dot com. You don't pay a cent until 730 00:34:08.880 --> 00:34:14.559 you're content. Please run time for an insurance check up free, 731 00:34:14.679 --> 00:34:18.679 no obligation. Comparison call Compass Insurance paying too much your 732 00:34:18.760 --> 00:34:21.679 coverage at dozens of insurance companies find out now three 733 00:34:21.760 --> 00:34:24.239 O three seven seven to one help. You'll think you're 734 00:34:24.320 --> 00:34:26.840 his only customer when you choose Frank durand the real 735 00:34:26.920 --> 00:34:29.920 estate Man dot com to list your home with Remax 736 00:34:29.960 --> 00:34:33.159 Alliance three oh three nine two zero sixteen twenty two. 737 00:34:38.480 --> 00:34:39.000 Rift of. 738 00:34:40.719 --> 00:34:43.039 News you needed so. 739 00:34:43.199 --> 00:34:48.400 You don't have run anxious. As fast as we can. 740 00:34:49.719 --> 00:34:52.320 Shooter's gonna help coming man. 741 00:34:53.199 --> 00:34:55.320 This is the Troubleshooter Show. 742 00:34:55.960 --> 00:35:01.480 No Tom Martine, welcome my friend to the only show off. 743 00:35:01.480 --> 00:35:03.639 It's guy and we're here to solve problems, answer questions, 744 00:35:03.719 --> 00:35:05.000 take complaints. 745 00:35:04.840 --> 00:35:06.800 Try to make your life just a little bit better. 746 00:35:06.840 --> 00:35:10.719 It's car day in the house. Is Kevin Cokin shared 747 00:35:10.719 --> 00:35:11.559 an auto tech. 748 00:35:11.559 --> 00:35:17.280 Rod Greer jfr Cars. Let's not forget Deputy Doc Deputy Dimitri. 749 00:35:18.079 --> 00:35:20.039 We've got dragon on the other side of the glass. 750 00:35:20.559 --> 00:35:23.000 Kelly answering your phones by the way, one line open 751 00:35:23.079 --> 00:35:26.320 three zero three Martino number works on and off the air. 752 00:35:26.360 --> 00:35:28.920 You're listening to our podcast. You got a problem, we 753 00:35:29.000 --> 00:35:30.800 want to hear from you. We can help you, but 754 00:35:30.920 --> 00:35:33.559 you got to call three zero three Martino or email 755 00:35:33.679 --> 00:35:37.719 us it help it troubleshooter dot com and hopefully that 756 00:35:37.880 --> 00:35:41.559 guy is gonna shoot over to your place. Kevin, Kevin 757 00:35:41.599 --> 00:35:44.639 bought shared an Auto Tech, bought Lakewood Electric years ago. 758 00:35:45.239 --> 00:35:47.679 Any kind of electrical issue, and I know how good 759 00:35:47.719 --> 00:35:49.760 these guys are because I had to personally use them 760 00:35:50.440 --> 00:35:54.159 years ago. Really, I mean, if you need something fixed, 761 00:35:54.199 --> 00:35:58.079 that's an electrical problem. What's the biggest electrical problem you guys, see, Kevin? 762 00:35:58.119 --> 00:36:02.079 Honestly, well, rodent damage is a biggest through the harness harnesses, 763 00:36:02.440 --> 00:36:04.119 you know. And the hardest part is if you know 764 00:36:04.320 --> 00:36:07.039 it's unfortunate, but the clients try to do their own 765 00:36:07.119 --> 00:36:07.880 and then they bring it in. 766 00:36:08.039 --> 00:36:10.000 They make it worse, they make it tempt because now 767 00:36:10.079 --> 00:36:12.440 you've got to track wires that weren't. 768 00:36:12.199 --> 00:36:15.639 There, and you have unnatural things happening. You know, natural 769 00:36:16.039 --> 00:36:19.039 shorts and things are easier to find than somebody flipping 770 00:36:19.079 --> 00:36:21.039 a wire around, because that doesn't just happen. 771 00:36:21.239 --> 00:36:24.880 I can't even imagine I had to swap out a 772 00:36:25.039 --> 00:36:27.920 brain on my computer on our bus. So I had 773 00:36:27.920 --> 00:36:30.039 to pull the dash and I had to pull this 774 00:36:30.239 --> 00:36:32.840 box out that's size of I don't know, like a 775 00:36:32.920 --> 00:36:36.239 shoe box, half size of a shoebox. And then I 776 00:36:36.320 --> 00:36:38.920 had to hook it up to my PC and then 777 00:36:39.039 --> 00:36:41.800 program the ePRO. So they sent me an update to it. 778 00:36:42.360 --> 00:36:44.679 But when I opened that to take that box out, 779 00:36:45.039 --> 00:36:49.079 oh my god, there had to be eight hundred thousand wires. 780 00:36:49.480 --> 00:36:52.480 And I started thinking, where would you even start, Like 781 00:36:52.639 --> 00:36:56.679 if someone under that dash, it just started ripping wires. 782 00:36:56.760 --> 00:36:57.480 That's the hard part. 783 00:36:57.599 --> 00:36:59.599 You would never I mean, I don't even know how 784 00:36:59.639 --> 00:37:00.400 you would fix it. 785 00:37:00.599 --> 00:37:02.840 We have one in now if somebody vandalized they pulled 786 00:37:02.880 --> 00:37:04.840 all the wires out of the back of the fuse box. 787 00:37:05.159 --> 00:37:07.480 Oh my god. Yeah, and you got you know, like 788 00:37:07.599 --> 00:37:10.159 I said, there's sixty different colors, and the newer cars 789 00:37:10.159 --> 00:37:12.800 are probably harder, right, A lot more wiring, Yeah, a 790 00:37:12.920 --> 00:37:14.199 lot more wiring because. 791 00:37:14.039 --> 00:37:18.639 There's a million censors, a million features, I mean, heated seeds, 792 00:37:19.119 --> 00:37:19.559 you name it. 793 00:37:19.679 --> 00:37:22.079 They got it exactly. It's crazy, all right, Three zero 794 00:37:22.119 --> 00:37:23.960 ten And I have a question. Do you guys hook 795 00:37:24.079 --> 00:37:25.079 up dash cams? 796 00:37:25.599 --> 00:37:25.639 No? 797 00:37:25.760 --> 00:37:29.519 I don't do any add ons. That's like chickens. Yeah, 798 00:37:29.559 --> 00:37:32.519 it's it's it's it could be more challenging. But you 799 00:37:32.719 --> 00:37:35.519 car toy car toys that do it every day, you know, cartoys. 800 00:37:35.519 --> 00:37:38.000 We no, we just send it over to them. They're 801 00:37:38.039 --> 00:37:38.639 they're good at it. 802 00:37:38.800 --> 00:37:38.960 Yeah. 803 00:37:39.119 --> 00:37:40.519 Yeah, in fact, they're really good. 804 00:37:40.559 --> 00:37:45.639 If you have any kind of like uh, programmable programmable 805 00:37:46.280 --> 00:37:48.960 garage door openers or anything on that mirror, they can 806 00:37:49.079 --> 00:37:51.679 usually tap right into there, so you don't kind of 807 00:37:51.760 --> 00:37:52.800 run a cord exactly. 808 00:37:52.880 --> 00:37:54.119 They did a great job on mine. 809 00:37:54.159 --> 00:37:55.920 I just want to say, car toys, Yeah, I just 810 00:37:55.960 --> 00:37:58.960 wonder if Kevin did it, That's all I wonder. Nowadays, 811 00:37:59.119 --> 00:38:03.760 like back around two thousand, you'd buy a car and 812 00:38:04.039 --> 00:38:05.880 like you'd want to go upgrade the stereo. 813 00:38:05.960 --> 00:38:07.320 If you're into music, you'd go. 814 00:38:07.360 --> 00:38:10.199 To car toys or Best Buy and buy a really 815 00:38:10.280 --> 00:38:14.480 nice stereo, maybe a sub for the back. But nowadays, 816 00:38:14.599 --> 00:38:16.400 I don't even know if people do that. It seems 817 00:38:16.440 --> 00:38:18.760 like it's a lot that goes through that radio, even 818 00:38:18.800 --> 00:38:20.000 the well not just that, but. 819 00:38:20.079 --> 00:38:22.159 Even the basic stereo systems. 820 00:38:22.239 --> 00:38:24.360 I don't family wealth we used to go to a 821 00:38:24.480 --> 00:38:28.440 place all the time PDA to put sound systems and speakers. 822 00:38:29.000 --> 00:38:31.960 Speakers and sound systems and cars now are so much better. 823 00:38:32.280 --> 00:38:34.480 People don't even even ask me about it anymore. 824 00:38:34.519 --> 00:38:36.519 You don't even hear about it. No, no, because they 825 00:38:36.559 --> 00:38:39.360 all sound great, right, right? I mean my Genesis has 826 00:38:39.480 --> 00:38:42.039 like I couldn't believe it. I mean, it was ridiculous. 827 00:38:42.159 --> 00:38:45.440 It had like it's got like fifty speakers, right, It's like, 828 00:38:46.119 --> 00:38:48.920 where the hell do you even put fifty speakers? I 829 00:38:49.000 --> 00:38:52.960 mean it's really crazy. Then, Like the Tesla's got eighteen, right, 830 00:38:53.239 --> 00:38:55.159 and it's like I don't even know how many more 831 00:38:55.199 --> 00:38:57.480 you'd need. Hey, Matt or, I'm sorry. Let me go 832 00:38:57.559 --> 00:38:59.599 to this comment really quick. Hey Mike, you had to 833 00:38:59.639 --> 00:39:03.000 comment on the smoker. I have to throw away a smoker. 834 00:39:04.280 --> 00:39:05.800 I'm already getting depressed again. 835 00:39:06.360 --> 00:39:09.639 Yes, sir, Who who will speak for your smoker? 836 00:39:09.960 --> 00:39:12.639 I mean, does this thing have any life left in it? 837 00:39:13.840 --> 00:39:15.960 It has if there's any life, If. 838 00:39:15.840 --> 00:39:17.800 There's any life left in it, you can't throw it away. 839 00:39:19.320 --> 00:39:20.320 I mean, think about that. 840 00:39:20.599 --> 00:39:23.519 You're throwing away something that that that's given you us all. 841 00:39:24.199 --> 00:39:26.320 What is the smoker you're you're tossing out. 842 00:39:26.639 --> 00:39:32.199 It's a master billd electric. It can hold fourteen racks 843 00:39:32.239 --> 00:39:33.559 of ribs or two turkeys. 844 00:39:34.760 --> 00:39:37.480 Oh my gosh, you can't toss that out. You've got 845 00:39:37.599 --> 00:39:38.519 to give that to somebody. 846 00:39:38.639 --> 00:39:41.199 You know how many people it's fed over the years, Mike, 847 00:39:42.079 --> 00:39:47.119 I'm thinking of the homeless people I've fed, the blind 848 00:39:47.239 --> 00:39:50.440 women that walk across the road that I have given 849 00:39:51.119 --> 00:39:54.800 meat to, all the orphans, all the orphans at the 850 00:39:55.119 --> 00:39:57.639 orphanage downtown, and the poor people. 851 00:39:58.599 --> 00:40:00.920 Yeah, and immigrants bunker. 852 00:40:01.239 --> 00:40:03.039 Yeah, that smoker is gonna be un washed. 853 00:40:04.239 --> 00:40:04.679 Looks at you. 854 00:40:05.559 --> 00:40:08.400 When that smoker looks at you and sees that it's 855 00:40:08.480 --> 00:40:10.119 just being tossed out like. 856 00:40:10.239 --> 00:40:13.679 Garbage, it deserves better than that, you know what. 857 00:40:14.400 --> 00:40:17.800 Kelly gets Suzanne on the phone. Mike, I appreciate you 858 00:40:18.400 --> 00:40:21.440 more than you know. Seriously, gets Susanne on the phone. 859 00:40:21.480 --> 00:40:23.760 We're going to have a talk. We are going to 860 00:40:23.800 --> 00:40:25.039 have a talk, and we're going to do. 861 00:40:25.079 --> 00:40:25.599 It on air. 862 00:40:25.840 --> 00:40:30.480 And I'm you know what, I'm laying down the line. 863 00:40:30.800 --> 00:40:34.679 I'm drawing the red line. We're just like Obama said, 864 00:40:34.719 --> 00:40:37.960 I'm doing the same thing. Hey, Matt, what's going on 865 00:40:38.079 --> 00:40:38.800 with State Farm? 866 00:40:41.000 --> 00:40:41.159 Hey? 867 00:40:41.320 --> 00:40:42.000 How you doing, Tom? 868 00:40:42.360 --> 00:40:43.760 I'm doing good? Go ahead, Matt. 869 00:40:45.599 --> 00:40:48.440 Okay, So I got involved in a motor vehicle collision 870 00:40:49.800 --> 00:40:55.559 at the end of January, and thankfully I was uninjured, 871 00:40:55.760 --> 00:40:58.360 even though my forerunner got hit hard on us that 872 00:40:58.800 --> 00:40:59.920 I rolled six times. 873 00:41:00.079 --> 00:41:02.760 Oh my god, Matt, hey, tell me about tell me 874 00:41:02.840 --> 00:41:04.559 about the accident in the fault. 875 00:41:06.800 --> 00:41:12.639 So I had turned left and got going straight in 876 00:41:12.760 --> 00:41:15.519 the direction of travel and I got hit from behind 877 00:41:16.119 --> 00:41:20.880 the So the police report said that the officer viewed 878 00:41:20.960 --> 00:41:24.239 dash cam footage, they wrote, and that they sighted the 879 00:41:24.320 --> 00:41:28.360 other driver and I went the way that the high 880 00:41:28.360 --> 00:41:30.639 school traffic was going and not paying attention to the 881 00:41:30.719 --> 00:41:32.519 time of day. And of course it was a kid 882 00:41:32.559 --> 00:41:36.519 from the high school that ran into me. So the 883 00:41:36.719 --> 00:41:40.320 other party immediately went to a big one of the 884 00:41:40.519 --> 00:41:42.440 PI firms that advertises on TV. 885 00:41:42.920 --> 00:41:46.519 But they were cited for what following too close. 886 00:41:47.519 --> 00:41:50.480 Following too closely and speeding. 887 00:41:50.880 --> 00:41:54.119 Okay, so you had a light, but you're making a left. 888 00:41:54.519 --> 00:41:56.239 Was there a light or a stop sign? I'm just 889 00:41:56.320 --> 00:41:58.559 curious stop sign? 890 00:41:58.840 --> 00:42:01.159 So you you out of a red So did they 891 00:42:01.400 --> 00:42:04.159 run a stop sign or they didn't have a stop 892 00:42:04.239 --> 00:42:05.199 sign that direction? 893 00:42:06.559 --> 00:42:07.639 They didn't have a stopage? 894 00:42:07.639 --> 00:42:10.079 Okay, I understand now, So but they did rear end 895 00:42:10.159 --> 00:42:12.559 you because they were they were following too close. 896 00:42:12.639 --> 00:42:13.079 I get it. 897 00:42:13.519 --> 00:42:17.039 So now they went out, got a personal injury firm. 898 00:42:17.199 --> 00:42:19.000 Did you hire an attorney? 899 00:42:20.519 --> 00:42:20.920 I did not. 900 00:42:21.239 --> 00:42:22.400 Okay, so where are we at? 901 00:42:24.280 --> 00:42:29.199 So the personal injury firm got a copy of the 902 00:42:29.320 --> 00:42:32.559 dash cam footage, and so I have it, and it 903 00:42:32.679 --> 00:42:36.800 looks it's close. They could it's close to say maybe 904 00:42:37.000 --> 00:42:38.679 I turned and didn't give this. 905 00:42:38.920 --> 00:42:41.679 I want that footage. Can you send that right over 906 00:42:41.800 --> 00:42:43.239 to us? Is it an MP four? 907 00:42:43.360 --> 00:42:43.760 What is it? 908 00:42:45.360 --> 00:42:46.960 Yeah, I've got it as a safety hold on. 909 00:42:47.119 --> 00:42:50.519 I want Kelly, I want that footage soon as you 910 00:42:50.639 --> 00:42:52.400 get it from him. I want it sent to me 911 00:42:53.159 --> 00:42:56.960 John Fuller and Brian Burns all at the same time. 912 00:42:57.239 --> 00:42:59.880 I want some expert opinions because I think I know 913 00:43:00.000 --> 00:43:02.719 where Matt's going. We're gonna find out after this break. 914 00:43:02.760 --> 00:43:05.960 But I think Matt's going is they're basically saying it's 915 00:43:06.039 --> 00:43:07.679 his problem, Matt. 916 00:43:07.760 --> 00:43:07.960 Let me. 917 00:43:08.119 --> 00:43:11.079 Okay, she's grabbing that, but real quick, hey, Suzanne, listen. 918 00:43:11.480 --> 00:43:14.400 We had a caller, babe, and he made me think 919 00:43:14.480 --> 00:43:16.960 of something when it came to the electric smoker. 920 00:43:17.400 --> 00:43:20.119 Okay, yeah, we're going to go. 921 00:43:20.159 --> 00:43:22.840 Ahead and keep that. And I've got some good reasons 922 00:43:22.880 --> 00:43:24.199 why we're going to want to keep that. 923 00:43:25.239 --> 00:43:27.760 Okay, okay, it. 924 00:43:27.840 --> 00:43:31.760 Is fed people over the years, including us and our 925 00:43:31.880 --> 00:43:32.840 family and our kids. 926 00:43:32.880 --> 00:43:35.320 They were raised on that smoker. 927 00:43:36.840 --> 00:43:40.199 The thought of getting rid of that smoker at this point, 928 00:43:41.400 --> 00:43:44.760 it would probably put Addie in the grave. 929 00:43:45.440 --> 00:43:48.639 Mark. It would simply be a crime against future generations 930 00:43:48.679 --> 00:43:51.280 to come, humanity in general. Yeah, you want to get 931 00:43:51.280 --> 00:43:53.119 in trouble for that. You want that on your conscience? 932 00:43:53.920 --> 00:43:55.639 Are you talking about the one you haven't used in 933 00:43:55.800 --> 00:43:58.679 nine years, because you've already bought two new ones since then. 934 00:43:58.840 --> 00:44:00.599 Okay, first of all, talking about it. 935 00:44:00.840 --> 00:44:04.119 First of all, when your mother gave you the family Bible, 936 00:44:05.320 --> 00:44:07.960 that was twenty years ago. I don't see you throwing 937 00:44:08.039 --> 00:44:11.400 away the family Bible. How about those cassette tapes? I 938 00:44:11.519 --> 00:44:12.079 will trade. 939 00:44:12.199 --> 00:44:14.719 No, I won't trade you the smoker for the cassette tapes. 940 00:44:17.119 --> 00:44:17.800 You're too much. 941 00:44:17.840 --> 00:44:20.000 And I know I have a patio that you can 942 00:44:20.079 --> 00:44:22.719 retire the smoker too, and you can come and visit 943 00:44:22.760 --> 00:44:23.280 it every. 944 00:44:23.119 --> 00:44:23.559 Now and then. 945 00:44:23.760 --> 00:44:25.960 Listen, I've got my listen. 946 00:44:26.000 --> 00:44:28.719 I'm drawing the line here. I'm putting my foot down. 947 00:44:29.239 --> 00:44:32.079 If anything happens to that smoker, there's going to be 948 00:44:32.159 --> 00:44:32.920 hell to pay, baby. 949 00:44:33.719 --> 00:44:37.199 Yeah, okay, all right, goodbye bye. 950 00:44:37.760 --> 00:44:41.320 You can see who won that one everybody whole time. 951 00:44:47.440 --> 00:44:50.679 Go with a sure thing Denver's Best roofer Excel Roofing 952 00:44:50.800 --> 00:44:53.440 dot com. You don't pay a cent until you're content. 953 00:44:56.800 --> 00:44:59.920 Time for an insurance check up free, no obligation. In comparison, 954 00:45:00.159 --> 00:45:03.679 call Compass Insurance. Pay too much your coverage at dozens 955 00:45:03.719 --> 00:45:06.400 of insurance companies find out now three all three seven 956 00:45:06.440 --> 00:45:07.000 to seven to one. 957 00:45:07.119 --> 00:45:07.360 Help. 958 00:45:07.559 --> 00:45:10.199 You'll think you're his only customer when you choose Frank 959 00:45:10.280 --> 00:45:12.679 durand the real estate Man dot com to list your 960 00:45:12.760 --> 00:45:15.840 home with Remax Alliance three all three nine two zero 961 00:45:16.000 --> 00:45:17.039 sixteen twenty two. 962 00:45:20.880 --> 00:45:21.679 All right, three oh. 963 00:45:21.639 --> 00:45:24.639 Three seven one three eight two five five. 964 00:45:24.800 --> 00:45:27.559 Sometimes a man has got to draw the line when 965 00:45:27.599 --> 00:45:30.320 it comes to his grills, when it comes to his smokers, 966 00:45:30.400 --> 00:45:30.960 his grills. 967 00:45:31.559 --> 00:45:35.039 That's men's business. You allowed to say that anymore? 968 00:45:35.280 --> 00:45:35.559 You know what? 969 00:45:35.760 --> 00:45:39.440 Sometimes I think we're over careful. Don't you guys think 970 00:45:39.519 --> 00:45:41.480 that I'm not trying to get you in trouble? But 971 00:45:41.599 --> 00:45:45.519 don't you think sometimes we're over careful. There's certain different roles. 972 00:45:45.559 --> 00:45:49.719 There's nothing wrong with that. In most households, the men barbecue, 973 00:45:49.760 --> 00:45:52.760 the men grill, there's nothing wrong with that. There's nothing 974 00:45:52.840 --> 00:45:55.760 wrong If a woman wants to do that, that's fine. 975 00:45:56.079 --> 00:45:59.559 But in most households, wouldn't you say, uh, the women 976 00:45:59.719 --> 00:46:01.679 cook inside, the men cook outside. 977 00:46:01.719 --> 00:46:03.719 Am My, nuts, you. 978 00:46:03.800 --> 00:46:07.280 Guys, you're being a little too quiet here. People just. 979 00:46:10.119 --> 00:46:12.199 Dragon, says the guy who bought a wife about his 980 00:46:12.280 --> 00:46:13.719 wife a vacuum for her birthday. 981 00:46:13.880 --> 00:46:16.480 Hey, first of all, she loves that vacuum. 982 00:46:16.599 --> 00:46:19.199 And the pots and pans too. The maiden, the maid in. 983 00:46:19.280 --> 00:46:21.880 Pots and pans, anybody, they're like chef quality. 984 00:46:21.960 --> 00:46:23.800 No, those are great. But I told you the rule 985 00:46:23.840 --> 00:46:26.000 you never buy a present that has a cord. 986 00:46:27.920 --> 00:46:28.360 See that. 987 00:46:29.079 --> 00:46:32.679 That's where the problem is right there. So that's where 988 00:46:32.679 --> 00:46:35.199 it goes. That's the problem. We got to get lower 989 00:46:35.760 --> 00:46:39.039 and then lower, and then Doc steps in at the 990 00:46:39.280 --> 00:46:40.000 very bottom. 991 00:46:40.800 --> 00:46:43.360 Three oh three seven one three A two five five. 992 00:46:43.639 --> 00:46:46.440 All right, Matt's got a problem with State Farm. Did 993 00:46:46.480 --> 00:46:50.119 you get that video yet, Kelly, We're still waiting on it. 994 00:46:50.559 --> 00:46:53.360 Hopefully we get that video, but Matt, let's move forward 995 00:46:53.440 --> 00:46:56.239 with the actual problem while we're waiting for the video 996 00:46:56.280 --> 00:46:59.000 and we get our experts up. Is is State Farm 997 00:46:59.079 --> 00:47:04.920 your insurance come company or theirs? Both both God, that 998 00:47:05.119 --> 00:47:08.039 sucks even more so, here's the bottom line, Am I right? 999 00:47:08.400 --> 00:47:11.039 They want to assign you a percentage of fault. 1000 00:47:13.039 --> 00:47:15.440 They want to assign me all of the fault, all 1001 00:47:15.559 --> 00:47:15.840 of the. 1002 00:47:15.920 --> 00:47:18.599 Fault, even though the other driver got to hit with it. 1003 00:47:19.000 --> 00:47:21.800 They want to assign you all of the fault. What 1004 00:47:22.000 --> 00:47:25.280 is your insurance company saying? What is State Farm telling you? 1005 00:47:27.280 --> 00:47:29.760 So we have the same adjuster because we're both we 1006 00:47:29.880 --> 00:47:32.840 both were covered by or covered by State Farm. And 1007 00:47:33.000 --> 00:47:36.400 initially when they got the police report, they determined her 1008 00:47:36.519 --> 00:47:38.840 to be completely at fault. But then what Then he 1009 00:47:38.960 --> 00:47:41.039 calls me and says, Then he calls me and says, 1010 00:47:41.079 --> 00:47:46.079 we got the dash camp the dashcam footage, and so 1011 00:47:46.159 --> 00:47:48.960 we looked at the dashtam footage. And so even though 1012 00:47:49.079 --> 00:47:51.880 she was sided, and the police officer who reviewed the 1013 00:47:51.960 --> 00:47:55.840 dashcam footage cited her, uh where, we think the best 1014 00:47:55.880 --> 00:47:57.800 way he said, we think the best way to avoid 1015 00:47:58.159 --> 00:48:00.400 a lawsuit is to a you. 1016 00:48:01.320 --> 00:48:04.280 Know what I need to get I need to get 1017 00:48:04.400 --> 00:48:07.639 fuller on. We need to get fuller on for this. 1018 00:48:07.880 --> 00:48:09.079 I have got to talk to. 1019 00:48:09.159 --> 00:48:12.679 Him about this case in general, because I don't think 1020 00:48:12.800 --> 00:48:16.159 State Farm is doing their client Matt right in this 1021 00:48:17.039 --> 00:48:18.320 I haven't looked at the video. 1022 00:48:18.480 --> 00:48:20.880 I want to look at that video. 1023 00:48:21.039 --> 00:48:24.679 Come the next break, get it to Fuller and get 1024 00:48:24.719 --> 00:48:30.000 it over to Brian Burns. I am dying to see 1025 00:48:30.039 --> 00:48:35.519 this footage. This is crazy, This is absolutely nuts. But 1026 00:48:35.639 --> 00:48:39.440 I need a legal analysis on this because I've got 1027 00:48:39.559 --> 00:48:40.960 more questions than anything. 1028 00:48:41.079 --> 00:48:42.519 I have one quick question ahead, Doc. 1029 00:48:42.719 --> 00:48:46.000 Whether any injuries to the other person. Yeah, he hired 1030 00:48:46.039 --> 00:48:48.639 a personal injury attorney. The extent of the injuries. 1031 00:48:50.480 --> 00:48:53.960 I was told that the other driver had like a 1032 00:48:54.039 --> 00:48:54.639 broken arm. 1033 00:48:55.000 --> 00:48:55.519 That's bad. 1034 00:48:56.239 --> 00:48:58.320 I mean, that's that's just the beginning of it. That's 1035 00:48:58.400 --> 00:49:01.119 not the back problems and everything. How much coverage do 1036 00:49:01.159 --> 00:49:06.280 you have, Matt? We had full coverage and no I'm 1037 00:49:06.360 --> 00:49:11.800 talking dollar amount. What's your liability? One hundred thousand? Is 1038 00:49:11.840 --> 00:49:12.760 it state limits? 1039 00:49:13.679 --> 00:49:14.159 What is it? 1040 00:49:14.239 --> 00:49:19.960 You don't know? Oh, fifty one hundred fifty one hundred thousand? 1041 00:49:20.079 --> 00:49:20.760 This is crazy. 1042 00:49:20.840 --> 00:49:22.800 Hold on, man, I really want to get somebody on. 1043 00:49:23.119 --> 00:49:26.639 If we can't get Fuller on, I want BENDNELLI. I 1044 00:49:26.760 --> 00:49:30.320 want to know how Matt. First of all, the video 1045 00:49:30.440 --> 00:49:32.159 is going to be very important. We're all going to 1046 00:49:32.199 --> 00:49:34.760 watch that here and report back to you after the 1047 00:49:34.840 --> 00:49:37.639 break what we think and we're also going to have 1048 00:49:37.760 --> 00:49:41.440 our legal experts look at the video, our personal injury attorney, 1049 00:49:41.880 --> 00:49:44.280 and we're going to have Compass Insurance look at it. 1050 00:49:44.880 --> 00:49:46.119 And here's the deal. 1051 00:49:46.360 --> 00:49:48.880 If people are like, well, that could be both their 1052 00:49:49.000 --> 00:49:52.079 faults or we're not sure where to assign blame, how 1053 00:49:52.159 --> 00:49:55.079 does Matt fight this? I mean, really, I'm wondering if 1054 00:49:55.119 --> 00:49:56.880 Matt should get an attorney at this point. 1055 00:49:57.159 --> 00:49:58.000 Go ahead, Dmitri. 1056 00:49:58.079 --> 00:50:00.079 Hey, Mark, you know what really struck me about that 1057 00:50:00.280 --> 00:50:03.159 story is that State Farm assigned the same adjuster to 1058 00:50:03.239 --> 00:50:03.800 both parties. 1059 00:50:03.840 --> 00:50:05.239 I've never heard of anything like that. 1060 00:50:05.400 --> 00:50:09.400 Sounds like a complete conflict of interest. It seems cooking 1061 00:50:09.480 --> 00:50:12.440 his hair. Yeah, he's gonna protect the interest of State 1062 00:50:12.559 --> 00:50:15.599 Farming and the expense of one of his customers is 1063 00:50:15.639 --> 00:50:16.320 actually innocent. 1064 00:50:16.519 --> 00:50:17.960 That's why I want to know what to do. And 1065 00:50:18.079 --> 00:50:20.199 he's already talking about avoiding a lawsuit. 1066 00:50:20.360 --> 00:50:22.880 And that's because State Farm gets the foot both sides 1067 00:50:22.920 --> 00:50:24.039 of that lawsuits bill. 1068 00:50:24.360 --> 00:50:28.039 It's in their best interest for only one side to 1069 00:50:28.159 --> 00:50:32.199 have issues here. In fact, Matt, you know, honestly, I'm 1070 00:50:32.280 --> 00:50:35.119 shocked you don't have some back problems. I am really 1071 00:50:35.199 --> 00:50:38.440 shocked after something that broke someone else's arm and they 1072 00:50:38.519 --> 00:50:39.159 rear ended you. 1073 00:50:39.679 --> 00:50:41.000 You don't have any injuries. 1074 00:50:41.239 --> 00:50:43.760 I am really shocked, and listen to me, I am 1075 00:50:44.079 --> 00:50:48.559 very shocked. You don't have injuries. Injuries. In fact, I 1076 00:50:48.639 --> 00:50:51.760 would probably go get checked out because I'm not sure 1077 00:50:51.800 --> 00:50:54.599 about this. But maybe your back's been bothering you a little, 1078 00:50:55.039 --> 00:50:59.239 or your neck or something. Some reason to talk to 1079 00:50:59.400 --> 00:51:03.320 an atturne. Hold tight, Christy? What's going on with this CRV? 1080 00:51:04.079 --> 00:51:04.239 Oh? 1081 00:51:04.400 --> 00:51:09.119 Christy, you're the one where it has noises? Your hybrid 1082 00:51:09.920 --> 00:51:14.280 Honda CRV has noises and you brought it. I don't 1083 00:51:14.320 --> 00:51:16.960 want to recap the whole thing, but the bottom line 1084 00:51:17.119 --> 00:51:21.119 is your brand new CRV has more noises than another 1085 00:51:21.199 --> 00:51:23.159 one if you went and drove he testrope. 1086 00:51:23.440 --> 00:51:25.880 So you think there's a problem. Where we at with 1087 00:51:26.039 --> 00:51:26.320 it now? 1088 00:51:26.440 --> 00:51:28.440 Christy? I thought you were going to drive by today. 1089 00:51:29.840 --> 00:51:32.400 I was, but we had a snow squall down here 1090 00:51:32.480 --> 00:51:35.719 on Monument Hill and got it. Visibility was terrible in 1091 00:51:35.800 --> 00:51:36.719 my fair enough. 1092 00:51:36.800 --> 00:51:37.800 So where are we at now? 1093 00:51:38.880 --> 00:51:41.880 So I have some good news. I want to tell 1094 00:51:41.880 --> 00:51:43.880 you what I think my next steps are, and then 1095 00:51:43.920 --> 00:51:45.719 I want your advice on something. 1096 00:51:45.800 --> 00:51:47.719 All right, hold on, let me take this break. We'll 1097 00:51:47.760 --> 00:51:50.039 come back right after this. We're going to check the 1098 00:51:50.199 --> 00:51:54.280 video out. Everybody, hold on and then, Bob, he's got 1099 00:51:54.320 --> 00:51:57.639 a question on putting a doggy door into an existing 1100 00:51:57.760 --> 00:51:58.679 sliding glass door. 1101 00:51:58.719 --> 00:51:59.480 I can help you with that. 1102 00:51:59.559 --> 00:52:08.199 Hold tight, go with a sure thing Denver's best roofer 1103 00:52:08.360 --> 00:52:09.719 Excel Roofing dot com. 1104 00:52:09.880 --> 00:52:13.159 You don't pay a cent until you're content than. 1105 00:52:15.280 --> 00:52:18.440 Time for an insurance check up free no obligation comparison 1106 00:52:18.599 --> 00:52:22.159 call Compass Insurance paying too much your coverage at dozens 1107 00:52:22.199 --> 00:52:24.920 of insurance companies find out now three oh three seven 1108 00:52:25.039 --> 00:52:25.480 seven to one. 1109 00:52:25.599 --> 00:52:25.840 Help. 1110 00:52:26.039 --> 00:52:28.679 You'll think you're his only customer when you choose Frank 1111 00:52:28.760 --> 00:52:31.159 durand the real estate Man dot com to list your 1112 00:52:31.199 --> 00:52:34.320 home with Remax Alliance three oh three nine two zero 1113 00:52:34.480 --> 00:52:35.400 sixteen twenty two. 1114 00:52:40.239 --> 00:52:42.840 All right, we watched this video three oh three seven 1115 00:52:42.920 --> 00:52:48.800 one three eight two five five. This is kind of crazy. Christy, 1116 00:52:48.840 --> 00:52:50.599 you're gonna have to hang on there for a minute 1117 00:52:50.679 --> 00:52:54.920 or two. John Fuller, uh, he is my co host. 1118 00:52:55.039 --> 00:52:57.559 Occasionally he fills in for Tom and I when we're 1119 00:52:57.599 --> 00:53:01.960 both out. Did you watch the video, John, it's. 1120 00:53:02.199 --> 00:53:03.280 It's still downloading. 1121 00:53:03.360 --> 00:53:04.679 Mark, I haven't seen it yet. 1122 00:53:04.760 --> 00:53:11.320 Okay, here's the deal. Man, I really want your I 1123 00:53:11.440 --> 00:53:13.519 want you to see the video first. I gotta I 1124 00:53:13.639 --> 00:53:15.199 just got to put you on hold, John. But here 1125 00:53:15.559 --> 00:53:19.599 here's the main here's the main question though, outside of 1126 00:53:19.639 --> 00:53:23.719 the video in fault. Outside of that, this four guy, Matt, 1127 00:53:23.760 --> 00:53:26.880 the guy that called he's in an accident, the other 1128 00:53:27.079 --> 00:53:31.280 drivers you're gonna see in the video, actually ends up 1129 00:53:31.320 --> 00:53:34.320 getting the ticket. At the time I thought it was 1130 00:53:34.400 --> 00:53:34.800 going to go. 1131 00:53:35.119 --> 00:53:37.239 I thought where he was going is they were going 1132 00:53:37.360 --> 00:53:42.960 to assign fifty to fifty. Both insurance companies are State Farm. 1133 00:53:43.480 --> 00:53:48.679 And what's even crazier about both of them being State Farm, John, 1134 00:53:49.239 --> 00:53:53.480 they had the same adjuster, the same adjuster. At first, 1135 00:53:53.559 --> 00:53:58.159 the adjuster said that Matt was not at fault our 1136 00:53:58.280 --> 00:54:01.039 caller and the other driver was at fault. 1137 00:54:01.199 --> 00:54:02.119 They got the ticket. 1138 00:54:02.559 --> 00:54:05.440 But now, after seeing the video you're going to see 1139 00:54:06.000 --> 00:54:11.079 they're saying, nope, Matt, it's one hundred percent your fault, 1140 00:54:11.519 --> 00:54:14.920 not the other drivers. But it's the same insurance company 1141 00:54:15.519 --> 00:54:18.760 and it's the same adjuster. I don't find anything fair 1142 00:54:18.800 --> 00:54:22.159 about that. So before you watch the video, talk talk 1143 00:54:22.239 --> 00:54:24.840 to me about that right there. I mean, should they 1144 00:54:24.920 --> 00:54:28.000 send the same person out to me that adjuster is 1145 00:54:28.119 --> 00:54:31.559 purely working for State Farm. They're trying how to they're 1146 00:54:31.599 --> 00:54:33.599 trying to figure out how to save the most money. 1147 00:54:35.679 --> 00:54:40.199 Well, I mean, listen, this happens all the time. 1148 00:54:40.360 --> 00:54:44.159 I mean, there's only you know, five or six major carriers, 1149 00:54:44.239 --> 00:54:47.159 and so it's inevitable that you're going to have you know, 1150 00:54:48.519 --> 00:54:53.079 paces where the same carriers on both sides. They do 1151 00:54:53.400 --> 00:54:56.880 generally independently screen off the adjusters. To word, it's kind 1152 00:54:56.880 --> 00:55:02.239 of a you know, a Chinese wall or something. But Mark, 1153 00:55:02.280 --> 00:55:04.719 I just watched the video. I didn't even see an accident. 1154 00:55:04.719 --> 00:55:06.280 All right, hold on, no, no, no. 1155 00:55:06.519 --> 00:55:08.800 I'm gonna have twenty to twenty five seconds in in 1156 00:55:08.920 --> 00:55:12.400 the upper left hand corner. It's very hard to see, 1157 00:55:12.440 --> 00:55:14.199 but you will see the rollover. 1158 00:55:14.360 --> 00:55:18.320 So John, listen on the dash party. Listen to the 1159 00:55:18.400 --> 00:55:19.719 third party. I am doctor. 1160 00:55:20.239 --> 00:55:23.719 The dashcam is on the opposite side of the road, 1161 00:55:23.800 --> 00:55:25.360 heading towards the accident that. 1162 00:55:25.440 --> 00:55:26.280 You'll see in your. 1163 00:55:26.280 --> 00:55:30.000 Upper left Okay, it took We watched the whole video 1164 00:55:30.119 --> 00:55:32.480 twice and didn't see it. Once you see it, you 1165 00:55:32.599 --> 00:55:36.800 can't unsee it. So tell me, and I'm gonna Matt, 1166 00:55:37.519 --> 00:55:40.280 this is pretty normal. But I've got I'm gonna lock 1167 00:55:40.320 --> 00:55:42.599 you in, John, Matt, I've got bad news for you. 1168 00:55:42.639 --> 00:55:44.840 I'm gonna hear what John's got to say. But there's 1169 00:55:44.920 --> 00:55:47.920 not one person in this room that does not think 1170 00:55:48.400 --> 00:55:49.360 this is your fault. 1171 00:55:49.440 --> 00:55:49.599 Man. 1172 00:55:49.920 --> 00:55:52.360 There's not one person in this room, Matt. I mean, 1173 00:55:52.440 --> 00:55:54.639 I hate to say that, but but that's why you 1174 00:55:54.760 --> 00:55:57.159 have insurance. That's the good news. But I want to 1175 00:55:57.199 --> 00:56:00.199 hear from our attorney that looks at dashcam foot each 1176 00:56:00.239 --> 00:56:03.320 all the time. So Matt, is the guy making a left, 1177 00:56:04.280 --> 00:56:07.639 John in the other cars coming straight towards the dash cam. 1178 00:56:08.719 --> 00:56:11.880 And Frank I will say that, you know, she's coming 1179 00:56:11.960 --> 00:56:16.199 downhill from an intersection that's about a quarter mile you know, 1180 00:56:16.400 --> 00:56:19.800 up that hill, which she prettily had a green and continued, 1181 00:56:20.440 --> 00:56:23.280 you know, was able to make it through. And if 1182 00:56:23.320 --> 00:56:25.320 she hadn't been doing ten miles per hour over the 1183 00:56:25.360 --> 00:56:28.119 speed limit, she wouldn't have closed in on me that fast. 1184 00:56:28.320 --> 00:56:30.719 If I ran into everybody that turned in front of 1185 00:56:30.800 --> 00:56:33.039 me going slow, I would hit to Matt. 1186 00:56:33.159 --> 00:56:35.480 I don't think listen, Matt, in my opinion, we're going 1187 00:56:35.519 --> 00:56:37.960 to get John's I don't think that matters at all. 1188 00:56:38.239 --> 00:56:41.039 It looks like you made that left and basically ran 1189 00:56:41.159 --> 00:56:43.280 into them, you hit them, They did not hit you. 1190 00:56:43.760 --> 00:56:45.280 But John, did you see it yet? 1191 00:56:45.480 --> 00:56:48.159 Well, the point of impact is in the back of 1192 00:56:48.239 --> 00:56:50.199 my car, so I don't know how I hit them 1193 00:56:50.519 --> 00:56:53.599 when the front of their car was totaled the back of. 1194 00:56:53.639 --> 00:56:54.519 My car was totaled. 1195 00:56:55.079 --> 00:56:59.039 John, I just want your pure opinion on it. But yeah, okay, 1196 00:57:00.039 --> 00:57:00.639 I called you guys. 1197 00:57:04.039 --> 00:57:06.599 I'm not saying it at twenty five seconds. 1198 00:57:06.320 --> 00:57:09.400 Holler, I don't know. Hold on, yeah, you got it. 1199 00:57:09.519 --> 00:57:11.280 Let me put let me put you on hold. I'm 1200 00:57:11.280 --> 00:57:13.960 going to put them both on hold, drag and pick up. 1201 00:57:14.119 --> 00:57:16.639 Walk him through that, walk him through it. I'm going 1202 00:57:16.719 --> 00:57:18.840 to go back to Christy. We got to have John 1203 00:57:18.880 --> 00:57:22.400 look at that. So Christy, you have that problem with 1204 00:57:22.480 --> 00:57:24.920 the Honda cr V. It's making noise. So what is 1205 00:57:25.000 --> 00:57:27.119 the update on it? Where are we at now with it? 1206 00:57:28.039 --> 00:57:30.800 Sure, I'll be quick because I know Matt needs your help. 1207 00:57:31.159 --> 00:57:33.840 So I have some good news that after Austin from 1208 00:57:33.880 --> 00:57:36.880 Honest Accurate, after I talked to you last time, Honda 1209 00:57:36.960 --> 00:57:38.800 was still telling me the AC was fine. 1210 00:57:39.119 --> 00:57:39.920 Oh yeah, that's right. 1211 00:57:40.039 --> 00:57:42.880 No, it's not so. And after I talked to you, 1212 00:57:43.039 --> 00:57:48.440 Austin called from on a Faccurate called Honda and told them, 1213 00:57:49.199 --> 00:57:52.000 you know that it was not fine. And long story short, 1214 00:57:52.079 --> 00:57:54.119 they called me a few hours later and Handa had 1215 00:57:54.480 --> 00:57:57.199 discovered the problem. So that's great. 1216 00:57:57.280 --> 00:57:59.280 Did they have the car the whole time, Christy, it 1217 00:57:59.360 --> 00:58:02.280 was still in their possession. Yes, And what it was 1218 00:58:02.719 --> 00:58:05.920 I'm curious on a brand new hybrid, what was the problem. 1219 00:58:05.679 --> 00:58:06.159 With the AC? 1220 00:58:07.320 --> 00:58:12.480 Yes, so the pipe combination heat exchanger is leaking. Removed 1221 00:58:12.519 --> 00:58:15.119 pipe and found damage to ceiling surface of the pipe. 1222 00:58:15.159 --> 00:58:19.079 Replaced heat exchange your pipe and wow, it was completely 1223 00:58:19.159 --> 00:58:20.079 out of refrigerate. 1224 00:58:20.639 --> 00:58:24.480 And so was that possibly making some of the noise? 1225 00:58:25.400 --> 00:58:26.239 I think it was. 1226 00:58:26.400 --> 00:58:28.280 Because I picked up the car last night and the 1227 00:58:28.400 --> 00:58:32.599 AC worked and was the AC was quiet. The car 1228 00:58:32.719 --> 00:58:35.159 still ticks and wines, but it does seem. 1229 00:58:34.960 --> 00:58:36.119 To be a little bit quieter. 1230 00:58:36.360 --> 00:58:36.719 I love it. 1231 00:58:36.880 --> 00:58:39.920 So so my next steps, well, first of all, thank you, 1232 00:58:40.159 --> 00:58:42.639 thank you to Austin Honestat. 1233 00:58:42.920 --> 00:58:43.719 They're great guys. 1234 00:58:43.840 --> 00:58:47.559 Colorado Springs, two locations, honest accurate. You're not going to 1235 00:58:47.599 --> 00:58:48.960 get a better shop in the Springs. 1236 00:58:49.039 --> 00:58:52.239 Keep going okay, So my next steps are going to 1237 00:58:52.360 --> 00:58:53.920 drive it for a few days. I want to take 1238 00:58:54.000 --> 00:58:56.519 kind of a fresh new listen to the operation of 1239 00:58:56.559 --> 00:58:58.960 the vehicle, because after six weeks of issues. 1240 00:58:58.639 --> 00:58:59.760 I kind of need to start. 1241 00:58:59.760 --> 00:59:02.440 It could be a lot different now. I mean, honestly, 1242 00:59:02.519 --> 00:59:05.159 if it had that, that's so strange. It had a 1243 00:59:05.280 --> 00:59:06.880 problem that crazy brand new. 1244 00:59:07.320 --> 00:59:08.000 It is strange. 1245 00:59:08.039 --> 00:59:11.079 So here's my question for you. So I am having 1246 00:59:11.159 --> 00:59:13.320 trust issues because Handa had told me. 1247 00:59:13.760 --> 00:59:18.079 Yeah, but they overlooked the Christy, Christy, I already know 1248 00:59:18.239 --> 00:59:20.920 your personality, So please take me at my word on this. 1249 00:59:21.519 --> 00:59:23.039 Let them do it. They fixed it. 1250 00:59:23.360 --> 00:59:25.760 I understand they should have found it. I agree with 1251 00:59:25.920 --> 00:59:29.039 all that. But it's fixed now. Don't give them a 1252 00:59:29.159 --> 00:59:31.719 second chance, right now. That's the best thing you can do. 1253 00:59:32.119 --> 00:59:33.280 Please please do that. 1254 00:59:34.320 --> 00:59:34.679 All right? 1255 00:59:34.960 --> 00:59:37.079 All right, do an avocation. 1256 00:59:37.239 --> 00:59:38.679 I'll check on you next week. 1257 00:59:38.920 --> 00:59:39.400 I love it. 1258 00:59:39.719 --> 00:59:42.079 I look forward to talking to you next week. Okay, Hey, 1259 00:59:42.199 --> 00:59:44.119 John Fuller, did you see it? It's hard to see, 1260 00:59:44.360 --> 00:59:44.880 but once you. 1261 00:59:44.960 --> 00:59:45.679 See it, I got it. 1262 00:59:46.079 --> 00:59:46.440 I got it. 1263 00:59:46.599 --> 00:59:47.440 What do you think I got it? 1264 00:59:47.960 --> 00:59:50.079 The vehicle that made the turn across over as one 1265 00:59:50.119 --> 00:59:50.960 hundred percent of fault. 1266 00:59:51.079 --> 00:59:54.199 That's what I said. There's no doubt about it. In fact, 1267 00:59:54.280 --> 00:59:56.519 I know, Matt, it's the It's not what you wanted 1268 00:59:56.559 --> 00:59:58.679 to hear from our legal expert or any of us. 1269 00:59:59.039 --> 01:00:02.480 But it is it is there. That's it, hey, John, 1270 01:00:02.920 --> 01:00:03.320 And just. 1271 01:00:03.440 --> 01:00:06.480 A simple failure to yield is what's going on. I mean, 1272 01:00:06.559 --> 01:00:09.599 even if she was going five miles ten miles, you know, 1273 01:00:10.519 --> 01:00:11.360 it doesn't matter. 1274 01:00:11.760 --> 01:00:14.800 Yeah, she had the right of way, simple as that. 1275 01:00:15.000 --> 01:00:18.159 And maybe you could say there's some comparative fault, but 1276 01:00:18.239 --> 01:00:21.599 it's only going to be, you know, five to ten percent, 1277 01:00:21.800 --> 01:00:23.719 something small like that, and it's not going to be 1278 01:00:23.840 --> 01:00:26.159 enough to change the outcome. 1279 01:00:25.760 --> 01:00:27.119 Of their investigation at all. 1280 01:00:27.320 --> 01:00:29.400 So let me let me bring this to a second 1281 01:00:29.519 --> 01:00:32.920 question though, John, If you looked at that and let's 1282 01:00:32.920 --> 01:00:35.519 say you thought it was fifty to fifty, I mean, 1283 01:00:35.679 --> 01:00:38.800 how do you fight your own insurance company in a 1284 01:00:38.920 --> 01:00:39.599 case like this? 1285 01:00:39.800 --> 01:00:41.360 I mean, in this case it doesn't matter. 1286 01:00:41.679 --> 01:00:45.159 But honestly, if it looked like it was a fifty 1287 01:00:45.159 --> 01:00:48.840 to fifty split or Matt simply wasn't that fault at all. 1288 01:00:49.280 --> 01:00:52.440 But the insurance company, who happens to be the insurance 1289 01:00:52.480 --> 01:00:56.079 company for both seems to be citing with the wrong person. 1290 01:00:56.440 --> 01:00:58.760 I mean, what do you possibly do? I mean, you 1291 01:00:58.840 --> 01:01:01.079 don't hire a personal attorney to do that. 1292 01:01:01.239 --> 01:01:01.679 What do you do? 1293 01:01:02.400 --> 01:01:02.440 No? 1294 01:01:03.039 --> 01:01:05.519 All right, So, just as a starting place fifty to fifty, 1295 01:01:05.599 --> 01:01:09.840 you lose. Okay, you have the burden improvement in Colorado 1296 01:01:10.000 --> 01:01:13.360 that that the other side is at least fifty one 1297 01:01:13.400 --> 01:01:14.559 percent at fault, and then. 1298 01:01:14.440 --> 01:01:16.840 We have you know, then we have a split. 1299 01:01:17.000 --> 01:01:18.840 So if you're forty five percent of fault, you're going 1300 01:01:18.920 --> 01:01:22.199 to have to bear the responsibility for your forty five percent. 1301 01:01:22.280 --> 01:01:23.639 The other side has fifty five. 1302 01:01:23.760 --> 01:01:27.559 So with that being said, you know the bottom line is, 1303 01:01:27.800 --> 01:01:31.840 if you can't resolve things dealing directly with your insurance company. 1304 01:01:32.239 --> 01:01:36.159 You are you know, you're free to go sue the 1305 01:01:36.280 --> 01:01:36.840 other side. 1306 01:01:37.000 --> 01:01:38.679 And if you want to go sue them, and you 1307 01:01:38.800 --> 01:01:41.320 get a judgment that says you're one hundred percent in 1308 01:01:41.480 --> 01:01:43.800 the right and that person is at fault, the insurance 1309 01:01:43.840 --> 01:01:44.719 company is going. 1310 01:01:44.599 --> 01:01:46.199 To have to honor it. Okay. 1311 01:01:46.480 --> 01:01:49.400 So but in this case, if Matt, let's just say 1312 01:01:49.440 --> 01:01:52.280 Matt did have some injuries, if he called you and 1313 01:01:52.440 --> 01:01:55.000 hired you after seeing that footage, I. 1314 01:01:55.039 --> 01:01:58.599 Mean, you wouldn't even touch this right, No, not at all? Okay, 1315 01:01:58.719 --> 01:02:00.719 I understand, person a chance. 1316 01:02:00.599 --> 01:02:04.280 There's not there's no way that Matt is going to 1317 01:02:04.360 --> 01:02:07.480 be less than fifty percent at fault. 1318 01:02:07.280 --> 01:02:08.039 For that accident. 1319 01:02:08.159 --> 01:02:12.000 Got it, and therefore there's no avenue of recovery either 1320 01:02:12.280 --> 01:02:17.079 against the other driver or even his own uninsured motorist coverage. 1321 01:02:17.360 --> 01:02:20.599 Neither one of them will pay because he was the 1322 01:02:20.719 --> 01:02:22.880 predominant cause of the accident. 1323 01:02:23.320 --> 01:02:24.000 It's just the way. 1324 01:02:24.119 --> 01:02:26.519 So even if he was only and I know that's 1325 01:02:26.599 --> 01:02:30.360 not the scenario here, but fifty one percent, that's it. 1326 01:02:30.559 --> 01:02:33.159 It's all on him for the most part, Yes, sir, 1327 01:02:33.559 --> 01:02:35.639 So Matt, do you have any questions for John while 1328 01:02:35.679 --> 01:02:36.360 we still have him. 1329 01:02:37.840 --> 01:02:38.760 Nope, appreciate it. 1330 01:02:38.960 --> 01:02:40.760 You got him, Matt on this one. 1331 01:02:40.960 --> 01:02:43.400 Yeah, no, and yeah you are, But big deal. That's 1332 01:02:43.440 --> 01:02:45.320 why you have insurance. I mean, I hate to say that, 1333 01:02:45.679 --> 01:02:48.840 but John Fuller, that's exactly why we have insurance. Things happen, 1334 01:02:49.239 --> 01:02:52.559 and you know that's it in his insurance company and 1335 01:02:52.679 --> 01:02:54.119 the other ones that are going to work it out, 1336 01:02:54.159 --> 01:02:56.480 and that's going to be that. I mean, really, that's 1337 01:02:56.519 --> 01:02:59.559 about it. Hey, John, I appreciate you coming on so quick, man, 1338 01:03:00.159 --> 01:03:00.760 not a problem. 1339 01:03:00.840 --> 01:03:01.559 Take care of it, hey. 1340 01:03:01.679 --> 01:03:04.679 And by the way, you not even yesterday in here 1341 01:03:04.800 --> 01:03:07.559 with me we were talking about the importance of dash 1342 01:03:07.639 --> 01:03:09.239 cams and then this comes in. 1343 01:03:09.400 --> 01:03:10.239 Think of this, John. 1344 01:03:10.639 --> 01:03:15.480 At first, the other driver got cited. The other driver 1345 01:03:15.960 --> 01:03:19.519 was that fault. If it wasn't for that dash cam video, 1346 01:03:20.039 --> 01:03:23.519 Honest to god, this thing would have went down in reverse. 1347 01:03:23.719 --> 01:03:26.559 That's absolutely nuts to think about. 1348 01:03:28.000 --> 01:03:30.000 Well, it just goes to show you that, you know, 1349 01:03:30.639 --> 01:03:34.920 reasonable people can disagree about what happened in an accident. 1350 01:03:35.039 --> 01:03:39.360 They happened fast. You see and perceive and react differently. 1351 01:03:39.639 --> 01:03:43.519 You know, you're just there is no substitute for that 1352 01:03:44.599 --> 01:03:46.519 a vivid video, you know. 1353 01:03:48.039 --> 01:03:49.559 Production. You proved it to me. 1354 01:03:49.840 --> 01:03:53.000 I mean, you have one percent proved it to me 1355 01:03:53.079 --> 01:03:56.239 after I just saw that video and everything got turned around. 1356 01:03:56.280 --> 01:03:59.199 The other thing is that guy that initially got cited 1357 01:03:59.519 --> 01:04:02.480 who was at fault. They've got that video to go 1358 01:04:02.599 --> 01:04:03.960 to court and fight that ticket. 1359 01:04:04.079 --> 01:04:07.159 Now they're gonna end and think about it. 1360 01:04:07.280 --> 01:04:08.000 What if that guy? 1361 01:04:08.159 --> 01:04:09.159 What if that guy was you? 1362 01:04:09.840 --> 01:04:12.400 And you know that you weren't at fault for the accident, 1363 01:04:12.519 --> 01:04:14.519 and yet you got a ticket, and there's nothing you 1364 01:04:14.599 --> 01:04:17.320 can do. There's nothing you can do but go fight 1365 01:04:17.440 --> 01:04:20.360 your ticket. Your insurance company is going the opposite way 1366 01:04:20.880 --> 01:04:24.360 until miraculously you say, but I have a video. 1367 01:04:24.719 --> 01:04:25.400 I watched this. 1368 01:04:25.679 --> 01:04:29.400 It's crazy anybody out there once again, John Fuller Fuller 1369 01:04:29.480 --> 01:04:32.960 lawless and he's my personal injury attorney. Both times I've 1370 01:04:33.079 --> 01:04:35.960 used him, he's got me maximum, meaning every penny of 1371 01:04:36.000 --> 01:04:39.079 the other The at fault driver had an insurance. We 1372 01:04:39.159 --> 01:04:41.280 got every penny of it. And that's what you want. 1373 01:04:41.639 --> 01:04:43.920 You want someone like John that'll talk to you. He's 1374 01:04:43.960 --> 01:04:45.880 going to lead you through the case. He's going to 1375 01:04:46.000 --> 01:04:49.440 maximize the case. More importantly, even if you get max limits, 1376 01:04:49.679 --> 01:04:51.519 if you have high hospital bills, you don't put a 1377 01:04:51.519 --> 01:04:51.760 lot of. 1378 01:04:51.760 --> 01:04:52.599 Money in your pocket. 1379 01:04:53.000 --> 01:04:56.639 John and his team over there literally negotiate all the 1380 01:04:56.719 --> 01:04:59.360 bills down with the Cairo practor and the er and 1381 01:04:59.440 --> 01:05:02.320 the ambulance, whatever you got going and puts more money 1382 01:05:02.360 --> 01:05:02.960 in your pocket. 1383 01:05:03.039 --> 01:05:06.239 Other people don't do that. Please put this number in 1384 01:05:06.320 --> 01:05:06.760 your phone. 1385 01:05:06.840 --> 01:05:07.320 I mean it. 1386 01:05:07.840 --> 01:05:11.599 Three oh three five nine seven forty five hundred, John 1387 01:05:11.639 --> 01:05:15.480 Fuller three zero three five nine seven forty five hundred 1388 01:05:16.000 --> 01:05:18.679 or Personal injuryco dot com. 1389 01:05:24.400 --> 01:05:27.639 Go with a sure thing Denver's best roofer Excel Roofing 1390 01:05:27.760 --> 01:05:30.400 dot com. You don't pay a cent until you're content. 1391 01:05:33.800 --> 01:05:36.920 Time for an insurance check up free, no obligation. In comparison, 1392 01:05:37.079 --> 01:05:40.639 call Compass insurance paying too much your coverage at dozens 1393 01:05:40.679 --> 01:05:43.400 of insurance companies find out now three oh three seven 1394 01:05:43.519 --> 01:05:43.960 seven to one. 1395 01:05:44.079 --> 01:05:44.320 Help. 1396 01:05:44.519 --> 01:05:47.159 You'll think you're his only customer when you choose Frank 1397 01:05:47.239 --> 01:05:49.639 durand the real estate Man dot com to list your 1398 01:05:49.719 --> 01:05:52.800 home with Remax Alliance three oh three nine two zero 1399 01:05:52.960 --> 01:05:53.920 sixteen twenty two. 1400 01:05:57.280 --> 01:05:58.159 All right, folks, three. 1401 01:05:58.079 --> 01:06:00.440 Oh three seven one three eight two five, we've got 1402 01:06:00.480 --> 01:06:02.039 two hours coming up. It's car Day. 1403 01:06:02.119 --> 01:06:04.599 We want to hear from you right now. I got 1404 01:06:04.639 --> 01:06:06.639 two lines open, please get them on. I want to 1405 01:06:06.679 --> 01:06:09.159 talk to you about everything. I'm gonna take that video, 1406 01:06:09.280 --> 01:06:11.800 by the way, and I'm gonna upload it so you 1407 01:06:11.880 --> 01:06:14.679 guys can see the car accident that we've been talking about. 1408 01:06:15.079 --> 01:06:15.559 If you go to. 1409 01:06:15.599 --> 01:06:19.400 YouTube dot com you type in Troubleshooter Network. Look, you're 1410 01:06:19.400 --> 01:06:21.559 gonna see the live stream right there, and that's us 1411 01:06:21.679 --> 01:06:24.719 live in studio and you'll see that. But there's going 1412 01:06:24.800 --> 01:06:27.880 to be another video that I upload, a standalone video 1413 01:06:27.920 --> 01:06:30.000 because I have no way to embed it into the 1414 01:06:30.079 --> 01:06:33.039 live stream today. But I'm gonna upload it and I'll 1415 01:06:33.039 --> 01:06:36.159 give it a name, car accident. And it's about twenty 1416 01:06:36.360 --> 01:06:40.199 seconds into it. And when you're looking at the dash cam, 1417 01:06:40.320 --> 01:06:43.760 remember the car is in the opposite side going the 1418 01:06:43.840 --> 01:06:44.639 opposite way. 1419 01:06:45.039 --> 01:06:48.039 The dashcam video is not involved in it. It's a 1420 01:06:48.199 --> 01:06:48.960 third party. 1421 01:06:49.320 --> 01:06:52.360 So if you look at the upper left of the 1422 01:06:52.559 --> 01:06:57.000 oncoming traffic, you're gonna see it. And it's quite amazing. 1423 01:06:57.079 --> 01:06:59.440 In fact, if you look at it, it looks pretty bad. 1424 01:06:59.480 --> 01:07:03.280 Didn't the guy say it spun? It flipped over six times? 1425 01:07:03.360 --> 01:07:06.559 That it flipped over six times, that's incredible. I mean, 1426 01:07:07.400 --> 01:07:10.480 I don't see any way it's anybody else's fault. And 1427 01:07:10.679 --> 01:07:14.039 I am so glad John has been talking about dash 1428 01:07:14.119 --> 01:07:15.800 cams forever because he's not kidding. 1429 01:07:15.840 --> 01:07:17.320 Think of that poor driver, Dimitri. 1430 01:07:18.039 --> 01:07:21.239 That guy was blamed for this accident that would have 1431 01:07:21.320 --> 01:07:24.800 been on his insurance as an ad fault accident. Plus 1432 01:07:24.920 --> 01:07:28.320 he got a ticket for following too close, and all of. 1433 01:07:28.360 --> 01:07:29.039 It was BS. 1434 01:07:29.280 --> 01:07:32.320 In fact, the cop who came up with that scenario 1435 01:07:33.119 --> 01:07:35.440 I think shouldn't have done it to begin with. 1436 01:07:36.000 --> 01:07:38.480 Yeah, and it's and it's even worse. It sounds like 1437 01:07:38.559 --> 01:07:41.239 the other driver. I think that our callers said that 1438 01:07:41.400 --> 01:07:43.480 was a high school kid. I think that was a girl. 1439 01:07:43.800 --> 01:07:45.679 That was a high school kid that was driving in that. 1440 01:07:46.079 --> 01:07:47.960 I just immediately thought it was her. 1441 01:07:48.280 --> 01:07:50.559 Yeah, I'll bet you the cop was prejudiced against her 1442 01:07:50.639 --> 01:07:51.119 because of that. 1443 01:07:51.199 --> 01:07:54.599 It's just because of the age young driver, and maybe 1444 01:07:54.639 --> 01:07:55.639 even sex as well. 1445 01:07:56.880 --> 01:07:58.159 It's absolutely nuts. 1446 01:07:58.239 --> 01:08:00.599 Now look, I don't have time to do it, but Bob, 1447 01:08:00.679 --> 01:08:03.280 I promise you you are Numero uno on it. We 1448 01:08:03.400 --> 01:08:04.119 have lines open. 1449 01:08:04.199 --> 01:08:06.079 I do want to hear from you guys, anybody out 1450 01:08:06.119 --> 01:08:08.199 there with any comments on the video. I'm going to 1451 01:08:08.239 --> 01:08:11.920 work on that overbreak three zero three Martino, don't forget 1452 01:08:11.960 --> 01:08:14.280 that number of works on and off theair. 1453 01:08:14.400 --> 01:08:16.720 Help at troubleshooter dot com. It's car Day. 1454 01:08:16.800 --> 01:08:19.880 Any car questions you have, we have Rodgreer Kevin Coukin. 1455 01:08:20.199 --> 01:08:22.319 If you're thinking about buying a car, you can pick 1456 01:08:22.439 --> 01:08:25.439 Rod's brain. This guy has sold every kind of vehicle 1457 01:08:25.760 --> 01:08:27.560 you can ever imagine. 1458 01:08:27.119 --> 01:08:28.960 In his lifetime. He can get you a great price 1459 01:08:29.039 --> 01:08:29.359 on him. 1460 01:08:29.560 --> 01:08:31.960 We'll talk a little bit about leasing as well, and 1461 01:08:32.319 --> 01:08:35.760 everything else that you want to talk about right here 1462 01:08:36.279 --> 01:08:37.600 on the Troubleshooter Network. 1463 01:08:53.079 --> 01:08:56.319 Go with a sure thing Denver's Best roofer Excel roofing 1464 01:08:56.439 --> 01:08:59.079 dot com. You don't pay a cent until you're content. 1465 01:09:02.439 --> 01:09:05.600 Time for an insurance check up free, no obligation. In comparison, 1466 01:09:05.760 --> 01:09:09.319 call Compass insurance pay too much your coverage at dozens 1467 01:09:09.319 --> 01:09:10.319 of insurance companies. 1468 01:09:10.439 --> 01:09:12.439 Find out now three all three seven to seven to 1469 01:09:12.479 --> 01:09:13.000 one help. 1470 01:09:13.199 --> 01:09:15.840 You'll think you're his only customer when you choose Frank 1471 01:09:15.880 --> 01:09:18.319 durand the real estate man dot com to list your 1472 01:09:18.359 --> 01:09:21.479 home with Remax Alliance three all three nine two zero 1473 01:09:21.640 --> 01:09:22.560 sixteen twenty two. 1474 01:09:28.119 --> 01:09:28.680 Rip of. 1475 01:09:30.399 --> 01:09:33.439 News so you don't have. 1476 01:09:35.640 --> 01:09:35.920 Come. 1477 01:09:36.079 --> 01:09:40.640 Runs as fast as you can. Show Shooter's gonna help. 1478 01:09:40.920 --> 01:09:42.920 Come man, This. 1479 01:09:43.560 --> 01:09:44.960 Is the Troubleshooter Show. 1480 01:09:45.640 --> 01:09:49.079 No Tom Martinez, Welcome, Welcome, my friends to the only 1481 01:09:49.279 --> 01:09:51.279 show of its kind. We're here to help you infect 1482 01:09:51.319 --> 01:09:54.720 to the tune of over three hundred million dollars in cash, 1483 01:09:54.920 --> 01:09:59.479 merchandise exchange his refunds directly do and I mean that 1484 01:10:00.960 --> 01:10:03.279 due to this show. If you need help, maybe a 1485 01:10:03.319 --> 01:10:07.199 bad contractor a bad landlord. We had one call this morning. 1486 01:10:07.279 --> 01:10:09.439 This poor lady called up and it just smells like 1487 01:10:09.520 --> 01:10:13.039 a toilet in her entire apartment and they. 1488 01:10:12.960 --> 01:10:14.760 Don't seem to be doing anything about it. 1489 01:10:14.840 --> 01:10:18.199 So we got Deputy Doc working on that Deputy Dimitrian 1490 01:10:18.319 --> 01:10:21.000 studio with us too, and then dragging on the other 1491 01:10:21.079 --> 01:10:24.079 side of the glass, Kelly answering your phones and our 1492 01:10:24.159 --> 01:10:28.000 guest Rid Greer with jfar Cars and Kevin Cock and 1493 01:10:28.159 --> 01:10:30.880 Uncle Kevin shared in Auto Tech it's car day. We 1494 01:10:30.960 --> 01:10:34.039 got some lines open three zero three seven one three 1495 01:10:34.079 --> 01:10:36.600 eight two five five. By the way, I uploaded that video, 1496 01:10:36.760 --> 01:10:39.840 guys to our YouTube channel. We had a caller that 1497 01:10:40.000 --> 01:10:43.680 called in. He was pretty unhappy. He was in an accident. 1498 01:10:43.760 --> 01:10:46.760 The other driver got to ticket. It's crazy story. Other 1499 01:10:46.880 --> 01:10:50.439 driver got to ticket, same insurance company for both people, 1500 01:10:50.840 --> 01:10:53.039 and the insurance company originally. 1501 01:10:52.600 --> 01:10:54.199 Said, yep, it's the other guy's fault. 1502 01:10:55.039 --> 01:10:58.600 Then some dashcam footage from a third party showed up 1503 01:10:59.279 --> 01:11:03.479 and we walked and it's absolutely our caller's fault. And 1504 01:11:03.600 --> 01:11:06.000 I finally got it uploaded to our YouTube. So if 1505 01:11:06.039 --> 01:11:09.039 you go to YouTube dot com, it's crazy video. In fact, 1506 01:11:09.600 --> 01:11:11.760 didn't they say that thing turned over six times? 1507 01:11:11.840 --> 01:11:14.079 Rolled though? 1508 01:11:14.319 --> 01:11:17.760 Yeah, it's pretty amazing that thing and they only a 1509 01:11:17.840 --> 01:11:19.600 broken arm. I mean, the guy's pretty lucky. 1510 01:11:20.039 --> 01:11:21.680 Well, he was uninjured. He was. 1511 01:11:23.800 --> 01:11:26.720 And the guy that basically got flipped over six times. No, no, 1512 01:11:26.880 --> 01:11:29.960 the caller got flipped over six times. He did, yeah, 1513 01:11:30.119 --> 01:11:32.680 but he was the driver of the fore Runner, Oh 1514 01:11:32.760 --> 01:11:35.840 my god, and he came out unscathed. It's the other 1515 01:11:36.039 --> 01:11:37.800 driver that got a broken arm. 1516 01:11:37.920 --> 01:11:38.520 That kind of broke. 1517 01:11:38.640 --> 01:11:39.520 That's crazy. 1518 01:11:39.800 --> 01:11:42.119 Yeah, And like you said, oh, it's because it's. 1519 01:11:42.000 --> 01:11:44.600 A fore Runner. You imagine if you didn't have your 1520 01:11:44.640 --> 01:11:47.439 seatbelt on, uh, there would be no one left to 1521 01:11:47.479 --> 01:11:49.119 call us. It'd be crazy. 1522 01:11:49.239 --> 01:11:49.399 Man. 1523 01:11:49.520 --> 01:11:52.760 I had a friend whose son died coming back from California. 1524 01:11:53.800 --> 01:11:55.560 There were three of them in the cab of a 1525 01:11:55.600 --> 01:11:57.479 pickup in the front, one of those little like a 1526 01:11:57.520 --> 01:12:00.840 little love pickup, and the windows were open. 1527 01:12:01.000 --> 01:12:01.960 It was in the summer. 1528 01:12:02.039 --> 01:12:04.800 They were coming back from just hanging out in California. 1529 01:12:05.159 --> 01:12:07.840 No drugs, alcohol, nothing, but it was late at night. 1530 01:12:08.279 --> 01:12:10.840 They didn't want to stop at a hotel. Driver fell asleep, 1531 01:12:11.800 --> 01:12:14.520 went down the embankment. I forget what mile marker, but 1532 01:12:14.680 --> 01:12:17.279 it's spun and two of them fell out of the 1533 01:12:17.399 --> 01:12:20.279 vehicle and died. The vehicle killed them and the one 1534 01:12:20.399 --> 01:12:22.760 person I think was wearing a seatbelt happened to be 1535 01:12:22.880 --> 01:12:27.279 the driver, which is crazy within itself, but lived. Just 1536 01:12:27.479 --> 01:12:30.720 it just crazy stuff, but yeah, yeah, very dangerous stuff 1537 01:12:30.720 --> 01:12:32.920 out there. But I uploaded that video. Go to YouTube 1538 01:12:32.960 --> 01:12:37.319 dot com type in troubleshooter network and you will actually 1539 01:12:37.520 --> 01:12:41.079 see it right there. You can watch the video. We 1540 01:12:41.199 --> 01:12:43.319 have two lines open three O three seven one three 1541 01:12:43.399 --> 01:12:45.880 eight two five five. Hey Bob, what is going on 1542 01:12:46.039 --> 01:12:46.239 with you? 1543 01:12:46.439 --> 01:12:46.640 Man? 1544 01:12:48.399 --> 01:12:51.479 Hey guys, Hey, I'm just trying to find a good contractor. 1545 01:12:51.479 --> 01:12:53.920 Who can I've got to put a doggy door into 1546 01:12:53.960 --> 01:12:55.399 an existing sliding glass door. 1547 01:12:55.479 --> 01:12:56.800 Can you guys recommend somebody. 1548 01:12:57.199 --> 01:13:01.000 Every time I've seen that it's gen the glass is 1549 01:13:01.119 --> 01:13:05.479 made that way, or there's a pet panel door basically 1550 01:13:05.640 --> 01:13:09.640 that fits right into the door track. Here's what I 1551 01:13:09.720 --> 01:13:11.600 want to do. I'd like to get Nick Ravina on 1552 01:13:12.359 --> 01:13:16.159 and see if it's possible. So basically, you want someone 1553 01:13:16.239 --> 01:13:18.960 that can cut that glass and insert it right. 1554 01:13:20.560 --> 01:13:22.319 Well, I didn't know if I needed a whole new, 1555 01:13:22.960 --> 01:13:24.079 you know, door itself. 1556 01:13:24.399 --> 01:13:25.359 And they came that way. 1557 01:13:26.000 --> 01:13:28.199 I know if you if you google it online, some 1558 01:13:28.399 --> 01:13:29.760 company in Denver comes up. 1559 01:13:29.800 --> 01:13:30.800 I forget the name of it. 1560 01:13:31.399 --> 01:13:33.319 I just didn't want to have some hat come out 1561 01:13:33.359 --> 01:13:34.319 and cut one. 1562 01:13:34.199 --> 01:13:35.640 In and not know what the hell they were doing. 1563 01:13:35.760 --> 01:13:37.720 And I'm not even sure you can cut one in. 1564 01:13:38.079 --> 01:13:39.840 I'll tell you what we did when we were in 1565 01:13:39.960 --> 01:13:42.960 Castle Rock, Susanna and I. We had a deck and 1566 01:13:43.159 --> 01:13:45.600 upper deck, and then we had a walkout so our 1567 01:13:45.720 --> 01:13:48.439 dogs would go out to the deck and walk down 1568 01:13:48.520 --> 01:13:51.680 into the backyard and we faced the same thing. I 1569 01:13:51.840 --> 01:13:54.920 put it in the wall right next to the sliding 1570 01:13:54.960 --> 01:13:57.279 glass door, but I was lucky to have that space 1571 01:13:57.640 --> 01:13:59.760 where they could walk right out, and it happened to 1572 01:13:59.800 --> 01:14:04.199 be right in between two studs, so it worked out perfectly. 1573 01:14:04.279 --> 01:14:07.199 But let me get our glass expert on, and I 1574 01:14:07.319 --> 01:14:09.439 bet they even sell them if it's something you got 1575 01:14:09.520 --> 01:14:11.560 to buy, or if it's something they can cut in. 1576 01:14:11.680 --> 01:14:14.520 I bet Gravina does it. So you want to keep holding, man? 1577 01:14:14.680 --> 01:14:15.159 Is that cool? 1578 01:14:17.760 --> 01:14:20.359 I can hold or I can call Gravina myself. 1579 01:14:20.479 --> 01:14:21.000 It's up to you. 1580 01:14:21.199 --> 01:14:23.840 Yeah, I'd like everybody out there, though, just hold on. 1581 01:14:23.960 --> 01:14:25.800 I'd appreciate if you hold on. And I say that 1582 01:14:25.920 --> 01:14:27.920 because I want to give some I want Nick to 1583 01:14:28.000 --> 01:14:30.359 explain kind of the different things they can do for 1584 01:14:30.479 --> 01:14:33.039 a doggy door, because I'll tell you what, that's a 1585 01:14:33.079 --> 01:14:35.039 big deal, man, doggye doors are great. 1586 01:14:35.319 --> 01:14:36.760 I don't think you want to cut it into the 1587 01:14:36.840 --> 01:14:39.079 glass too, because if you're talking a double pain sliding door, 1588 01:14:39.239 --> 01:14:41.279 that's why I got it, say everything in between that 1589 01:14:41.720 --> 01:14:43.960 keeps all that heat in and out. So I don't 1590 01:14:43.960 --> 01:14:45.039 think you want to cut one in. I think you 1591 01:14:45.079 --> 01:14:46.760 want to get a brand new slider. 1592 01:14:46.600 --> 01:14:50.239 A brand new slider, you know what, dragon, I didn't. 1593 01:14:50.039 --> 01:14:51.840 Even think it then play one on TV? But you 1594 01:14:51.920 --> 01:14:52.960 know that's what. 1595 01:14:53.000 --> 01:14:53.399 I would go. 1596 01:14:53.680 --> 01:14:56.520 I saw the company. I think this guy's talking about 1597 01:14:56.560 --> 01:14:58.039 where they can come out and cut it in. 1598 01:14:58.600 --> 01:15:01.520 But I wasn't even thinking. Most doors are double, if 1599 01:15:01.600 --> 01:15:04.319 not triple, right, So yeah, if it's a single thing 1600 01:15:04.479 --> 01:15:06.680 you ruin it, go for it, try it. It may 1601 01:15:06.760 --> 01:15:07.239 work for you. 1602 01:15:07.319 --> 01:15:09.239 But if it's a double or triple pane glass on 1603 01:15:09.319 --> 01:15:11.319 your slider, I wouldn't touch it. 1604 01:15:11.520 --> 01:15:14.159 So I wonder what they sell though, So I picture, 1605 01:15:14.399 --> 01:15:17.920 like what do they sell, like where the slider opens 1606 01:15:18.039 --> 01:15:21.600 up the doggy door's there? Or do they typically sell 1607 01:15:22.000 --> 01:15:24.960 the part that doesn't slide open? They put it in 1608 01:15:25.119 --> 01:15:27.560 in the back, you know what I'm saying? Oh yeah, yeah, okay, Yeah, 1609 01:15:27.680 --> 01:15:29.680 I'm not sure what side they put it in. Hopefully 1610 01:15:29.720 --> 01:15:32.600 we can get a hold of Nick and go from there. 1611 01:15:32.680 --> 01:15:35.600 Hey Bob, what's going on with you? Or I'm sorry David? 1612 01:15:35.720 --> 01:15:36.000 David? 1613 01:15:38.000 --> 01:15:38.119 Hi? 1614 01:15:38.560 --> 01:15:43.359 Hey, Yeah, I have a twenty nineteen Buick Goncore has 1615 01:15:43.439 --> 01:15:47.680 the one point four liter engine, got it? 1616 01:15:48.239 --> 01:15:48.720 I have a. 1617 01:15:50.199 --> 01:15:54.640 Triple bypass to illinoid that's stuck. I want to put 1618 01:15:54.680 --> 01:15:57.079 the OBD meter on it. That's the failure I get. 1619 01:15:57.399 --> 01:15:58.359 What the hell is that? 1620 01:15:58.520 --> 01:15:58.800 Guys? 1621 01:15:58.880 --> 01:16:01.399 What is a triple by pass sylenoid. 1622 01:16:01.640 --> 01:16:07.359 No, it's turboid turbo charger bypassed sylenoide. 1623 01:16:07.880 --> 01:16:10.039 It's like a wastegate solenoid or something it has to 1624 01:16:10.119 --> 01:16:10.279 do with. 1625 01:16:11.680 --> 01:16:14.359 Yeah, okay, but it's not the it's not the wastekeg. 1626 01:16:14.880 --> 01:16:19.000 It's the turbo bypass solenoid, which is different than the watgate. 1627 01:16:19.159 --> 01:16:20.439 Sure, what was the code that you got? 1628 01:16:22.039 --> 01:16:23.399 Twenty two sixty one, p. 1629 01:16:24.239 --> 01:16:24.760 Sixty one? 1630 01:16:27.800 --> 01:16:28.640 What is my question? 1631 01:16:28.720 --> 01:16:28.880 Yeah? 1632 01:16:28.920 --> 01:16:29.560 What's your question? 1633 01:16:31.600 --> 01:16:34.960 Okay, it's saying that it's stuck and I was just 1634 01:16:35.079 --> 01:16:37.720 gonna replace it, but I couldn't get it out. So 1635 01:16:38.760 --> 01:16:43.159 I have all data for do it yourselfers. It's not 1636 01:16:43.279 --> 01:16:46.199 the professional all data, and it says run these tests 1637 01:16:46.279 --> 01:16:47.199 on that sylenite. 1638 01:16:48.079 --> 01:16:48.640 So I did that. 1639 01:16:49.079 --> 01:16:50.600 So the first thing you do is you check the 1640 01:16:50.680 --> 01:16:54.600 resistance across the two contacts of the sylenoids with the 1641 01:16:54.680 --> 01:16:58.000 twelve bolts go into it. Yeah, and if that passes, 1642 01:16:58.079 --> 01:17:01.039 then you then you run a a test with the 1643 01:17:01.119 --> 01:17:04.079 cantab fuse and see if you can get the cylinoid 1644 01:17:04.159 --> 01:17:07.560 to click yep, and that pass too, and I got 1645 01:17:07.600 --> 01:17:10.880 it to click a hundred times. And my question is, 1646 01:17:11.920 --> 01:17:16.640 even though it passes these diagnostics tests, should something still 1647 01:17:16.720 --> 01:17:17.479 be wrong with it? 1648 01:17:17.920 --> 01:17:20.039 Well, okay, hold on, Kevin. I'm going to let you 1649 01:17:20.119 --> 01:17:22.560 talk because you're the expert here. But just because you 1650 01:17:22.640 --> 01:17:25.399 have a code for something, I always go back to this. 1651 01:17:25.600 --> 01:17:26.640 You can have a code for. 1652 01:17:28.159 --> 01:17:28.600 Anything. 1653 01:17:28.760 --> 01:17:31.960 I mean literally anything, And it doesn't mean it absolutely 1654 01:17:32.439 --> 01:17:36.439 is that sensor or it's that that's sylenoid, right, Kevin. 1655 01:17:36.479 --> 01:17:38.680 I mean it could be the wire going to it. 1656 01:17:38.760 --> 01:17:40.880 It could be the wire going out. It could be 1657 01:17:41.000 --> 01:17:43.760 whatever that solenoid's activating that's not working. 1658 01:17:44.279 --> 01:17:47.800 Yeah, if you're activating an individual independently, you are bypassing 1659 01:17:47.840 --> 01:17:50.920 the electrical but the solenoid activates the valve, So the 1660 01:17:51.039 --> 01:17:56.079 valve itself may be stuck, you know, with the solenoid 1661 01:17:56.159 --> 01:17:59.000 is functioning, but the valve itself is stuck within the turbo. 1662 01:17:59.279 --> 01:18:01.159 And how would you you You need to take it 1663 01:18:01.199 --> 01:18:04.840 apart and and just physically touch it and move it 1664 01:18:04.920 --> 01:18:05.279 and see. 1665 01:18:05.600 --> 01:18:09.159 So when you go down through your old data, David, 1666 01:18:09.520 --> 01:18:12.840 after you test that, then then that's it. 1667 01:18:13.039 --> 01:18:15.399 In other words, hits saying it's good. You're done right. 1668 01:18:16.920 --> 01:18:17.319 Correct. 1669 01:18:17.560 --> 01:18:20.119 So if you I wonder, hold on here. 1670 01:18:20.399 --> 01:18:23.359 I wonder Kevin, if he looked up and tried to 1671 01:18:23.479 --> 01:18:27.840 troubleshoot the valve itself in a float chart, if it 1672 01:18:27.920 --> 01:18:29.560 would bring him down the right road. 1673 01:18:29.920 --> 01:18:33.159 It's very possible. Yeah. The twenty sixty one just talks 1674 01:18:33.199 --> 01:18:36.119 about the valve. The solenoid's only part of the valve. 1675 01:18:36.239 --> 01:18:41.479 So you got to look at both. Because it repels 1676 01:18:41.600 --> 01:18:43.800 the turbo. That's crazy. Well, you may not have to 1677 01:18:43.880 --> 01:18:45.880 rebuild it, but it could be stuck from carbon. You 1678 01:18:45.920 --> 01:18:46.720 may be able to clean it. 1679 01:18:46.800 --> 01:18:49.000 Okay, Well, that's exactly what I was going to say. 1680 01:18:49.079 --> 01:18:51.600 Is there anything you could like spray into the waistgate 1681 01:18:51.720 --> 01:18:54.760 or do something? I mean, just any for an ad Homer, 1682 01:18:55.560 --> 01:18:59.039 It's it's a by by trial basis. Sometimes you just 1683 01:18:59.119 --> 01:19:01.239 got to get in and look at the valve and 1684 01:19:01.279 --> 01:19:04.159 see if it's functioning. You know, it should just open 1685 01:19:04.239 --> 01:19:07.079 and close. It's not a it's not a complicated part, 1686 01:19:07.199 --> 01:19:09.479 but it's in a you know, kind of difficult place 1687 01:19:09.520 --> 01:19:11.680 to be and get gunked up. It can there's a 1688 01:19:11.720 --> 01:19:13.000 lot of carbon in the turbos. 1689 01:19:13.119 --> 01:19:14.920 You got any other question, David. 1690 01:19:16.399 --> 01:19:22.840 Yeah, those bell that's chilenoid. Is that a mechanical switch 1691 01:19:23.079 --> 01:19:25.880 or a solid state because I can hear it clicking, 1692 01:19:25.960 --> 01:19:28.560 so I'm assuming that it's got to be mechanical. 1693 01:19:28.680 --> 01:19:29.199 You're correct. 1694 01:19:29.359 --> 01:19:31.359 I wouldn't be able to hear it click and it would. 1695 01:19:31.239 --> 01:19:32.520 Yeah, that's right. Yeah, you're correct. 1696 01:19:33.479 --> 01:19:38.960 But it's encapsulated in this plastic, so if. 1697 01:19:38.880 --> 01:19:41.159 You're hearing it clicks, that's right. 1698 01:19:42.359 --> 01:19:45.319 Yeah. Some parts are very hard to service on their own. Unfortunately, 1699 01:19:45.479 --> 01:19:47.960 with a lot of newer cars, a lot of parts, 1700 01:19:48.000 --> 01:19:50.279 you have to get the entire mechanism to get the 1701 01:19:50.319 --> 01:19:51.079 single little part. 1702 01:19:51.319 --> 01:19:53.640 Yeah, but you already you trouble shot that. We know 1703 01:19:53.800 --> 01:19:58.640 that sylenoid's working, correct, Yeah, so you've got to move on. 1704 01:20:00.239 --> 01:20:02.239 So that selenoid goes to a valve. 1705 01:20:02.439 --> 01:20:04.000 It's a bypass they're calling. 1706 01:20:03.920 --> 01:20:10.039 That sylenoid the triple bypass soylnoid valve. 1707 01:20:11.039 --> 01:20:13.520 Yeah, you got to get to where it. The bypass 1708 01:20:13.600 --> 01:20:17.239 valve is designed to blow off excess pressure from the turbo. 1709 01:20:18.079 --> 01:20:20.399 So it's got to be able to release it physically, 1710 01:20:20.520 --> 01:20:24.039 open us a hole if you will, to release that pressure. 1711 01:20:24.520 --> 01:20:26.319 So you got to get down to where that valve 1712 01:20:26.399 --> 01:20:30.560 actually seats and see if it's not stuck, it probably 1713 01:20:30.720 --> 01:20:31.159 is stuck. 1714 01:20:34.880 --> 01:20:38.840 You're saying the valve is stuck, not the cylnoid, No, exactly. 1715 01:20:38.640 --> 01:20:41.600 Yeah, yeah, the syllnoid. You you're the one that diagnosed it. 1716 01:20:41.760 --> 01:20:43.359 You already know the sylenoid's good. 1717 01:20:44.640 --> 01:20:44.960 Correct. 1718 01:20:45.039 --> 01:20:46.600 If you hear a click and you heard it click 1719 01:20:46.640 --> 01:20:49.000 a thousand times, there's nothing wrong with that zylenoid. 1720 01:20:50.479 --> 01:20:53.760 Okay, all right, man or I've got. 1721 01:20:53.720 --> 01:20:56.560 Another David, I'm going to give you another idea. You 1722 01:20:56.720 --> 01:20:59.279 ready for this one? Okay, bring it to shared in 1723 01:20:59.359 --> 01:20:59.920 auto tech. 1724 01:21:03.479 --> 01:21:03.680 Right. 1725 01:21:05.159 --> 01:21:05.640 I love that. 1726 01:21:07.079 --> 01:21:09.760 I'll do that as soon as I can. I'm sure 1727 01:21:09.840 --> 01:21:11.239 that I can't fix it myself. 1728 01:21:11.319 --> 01:21:13.640 Well you might, honestly, you're you're in the right thing. 1729 01:21:13.760 --> 01:21:15.319 Try to sounds like a really good place. 1730 01:21:15.680 --> 01:21:18.479 Try to free up. Try to free up that valve. 1731 01:21:18.560 --> 01:21:21.119 You know, I hate say it, maybe WD forty whatever. 1732 01:21:21.239 --> 01:21:23.520 You got to figure out where it is. Kevin already 1733 01:21:23.520 --> 01:21:25.479 said it's really hard to get to. But if somehow 1734 01:21:25.840 --> 01:21:28.239 you can get there and try to loosen it up 1735 01:21:28.359 --> 01:21:31.199 or move it physically or something, I mean, that's kind 1736 01:21:31.199 --> 01:21:33.079 of where you're at at this point, and you might 1737 01:21:33.119 --> 01:21:35.920 be able to do that. Find a YouTube video. It's 1738 01:21:35.960 --> 01:21:39.319 amazing the YouTube videos out there. Hey Jay, real quick, 1739 01:21:39.560 --> 01:21:41.359 what is your comment on that doggie door? 1740 01:21:43.840 --> 01:21:47.920 Hey, Mark, you can't cut into temperate glass such as 1741 01:21:47.960 --> 01:21:48.600 a slider. 1742 01:21:48.800 --> 01:21:50.279 Oh, you're right, Oh my god. 1743 01:21:50.319 --> 01:21:52.560 If we cut our you're right, if we cut the 1744 01:21:52.640 --> 01:21:55.319 glass in our shower, it would go into eight million, 1745 01:21:55.439 --> 01:21:57.640 five hundred and sixty four thousand pieces. 1746 01:21:58.680 --> 01:22:01.479 Yeah. You can buy a little one footage panel that 1747 01:22:02.199 --> 01:22:04.880 goes into the tracks and it has a dog door 1748 01:22:04.920 --> 01:22:05.119 in it. 1749 01:22:05.520 --> 01:22:08.920 Yeah, but then you've got to reorder the glass right now. 1750 01:22:09.039 --> 01:22:12.960 You just your spider now doesn't shut against the door jam. 1751 01:22:13.119 --> 01:22:14.359 It shuts against the new. 1752 01:22:15.439 --> 01:22:16.760 See what you're saying. 1753 01:22:16.880 --> 01:22:22.039 So the part that doesn't slide, you would actually insert 1754 01:22:22.119 --> 01:22:25.000 it there, which would move the glass over by whatever, 1755 01:22:25.199 --> 01:22:29.039 eight inches ten inches, and then usually go ahead. 1756 01:22:29.760 --> 01:22:33.239 Usually it'll go, it'll get stiffed in and it'll it'll 1757 01:22:33.800 --> 01:22:36.399 go on the side it slides. Yeah, and then your 1758 01:22:36.479 --> 01:22:40.279 slider comes up and locks onto it instead of all 1759 01:22:40.319 --> 01:22:41.319 the way to the doorjam. 1760 01:22:41.520 --> 01:22:43.000 All right, I appreciate that. 1761 01:22:43.199 --> 01:22:46.479 I'm gonna go to right after this break, I'm gonna 1762 01:22:46.520 --> 01:22:49.119 pick I'm gonna pick up on Nick Ravenna and ask 1763 01:22:49.239 --> 01:22:52.560 him the different options those guys offer on it, and 1764 01:22:52.760 --> 01:22:55.119 as there are glass ones you can actually buy so 1765 01:22:55.239 --> 01:22:58.279 you don't have to take up that space. Like Jay 1766 01:22:58.520 --> 01:23:01.399 was just saying, you get to keep full slide, but 1767 01:23:01.560 --> 01:23:03.239 yet you have a built in doggy door. 1768 01:23:03.880 --> 01:23:07.039 David, you hang on too, he's got that engine issue. 1769 01:23:07.079 --> 01:23:09.840 Actually we can free David up and then uh, we're 1770 01:23:09.880 --> 01:23:15.399 gonna go back to a Byron issue from Colorado Investigation Office. 1771 01:23:16.039 --> 01:23:16.880 What the heck's that. 1772 01:23:23.119 --> 01:23:23.159 Go? 1773 01:23:23.319 --> 01:23:26.920 With a sure thing Denver's Best roofer Excel Roofing dot com. 1774 01:23:27.079 --> 01:23:29.119 You don't pay a cent until you're content. 1775 01:23:32.479 --> 01:23:35.640 Time for an insurance check up free no obligation comparison 1776 01:23:35.800 --> 01:23:39.359 call Compass Insurance paying too much your coverage at dozens 1777 01:23:39.399 --> 01:23:42.079 of insurance companies find out now three oh three seven 1778 01:23:42.119 --> 01:23:44.439 to seven to one help. You'll think you're his only 1779 01:23:44.560 --> 01:23:47.000 customer when you choose Frank durand the real estate Man 1780 01:23:47.079 --> 01:23:50.479 dot com to list your home with Remax Alliance three 1781 01:23:50.560 --> 01:23:52.600 oh three nine two zero sixteen twenty two. 1782 01:23:57.199 --> 01:23:59.479 All right three O three seven one three eight two 1783 01:23:59.680 --> 01:24:04.279 five five three zero three Martino, Frank Duran, the real 1784 01:24:04.399 --> 01:24:05.000 estate Man. 1785 01:24:06.199 --> 01:24:08.319 I've told this story before, I'm gonna tell it again. 1786 01:24:09.079 --> 01:24:11.359 He came out to our house in casselereq years ago, 1787 01:24:11.800 --> 01:24:15.359 about ten eleven years ago, and we needed a realtor, 1788 01:24:15.600 --> 01:24:16.680 and I love Frank. 1789 01:24:16.520 --> 01:24:17.159 So he came out. 1790 01:24:17.319 --> 01:24:19.239 We talked and he said, I want to list it 1791 01:24:19.359 --> 01:24:21.880 for this amount. We're gonna wait till this particular day. 1792 01:24:22.239 --> 01:24:24.239 And I said, Frank, that's crazy. I know I can 1793 01:24:24.319 --> 01:24:25.800 sell it for more than that. What are you doing 1794 01:24:26.319 --> 01:24:28.319 And he goes, look, it's part of the secret, sauce. 1795 01:24:28.399 --> 01:24:29.319 Let me do my job. 1796 01:24:30.079 --> 01:24:32.119 I let you talk on the radio, you let me 1797 01:24:32.199 --> 01:24:32.840 sell your house. 1798 01:24:32.880 --> 01:24:35.239 And I said, okay, So I was all in. First 1799 01:24:35.279 --> 01:24:39.199 time I used Frank. He ended up getting me way 1800 01:24:39.359 --> 01:24:41.319 more than I thought I could get for the house. 1801 01:24:41.600 --> 01:24:44.319 He created a bidding war, a frenzy, and he did 1802 01:24:44.399 --> 01:24:46.640 this matter horn I think it's called a matter horn 1803 01:24:46.720 --> 01:24:49.880 three D walkthrough on our house. We had over one 1804 01:24:49.960 --> 01:24:54.079 hundred thousand people over that weekend. He listed it Friday. 1805 01:24:54.479 --> 01:24:58.119 By Monday morning, over one hundred thousand people virtually walked 1806 01:24:58.159 --> 01:25:00.680 through the house. We had about ten different for an offers. 1807 01:25:01.000 --> 01:25:03.600 Then they got into a bidding war and we've got 1808 01:25:03.760 --> 01:25:07.760 we maximize that so much it's unbelievable. Then I didn't 1809 01:25:07.800 --> 01:25:10.520 want to move the pool table. Listen to this the 1810 01:25:10.600 --> 01:25:12.640 pool tables are paying the ass to move. Plus in 1811 01:25:12.720 --> 01:25:15.479 the new house. The pool table we had in that house. 1812 01:25:15.359 --> 01:25:15.920 Was too small. 1813 01:25:15.960 --> 01:25:18.279 I didn't want the pool table and I didn't want 1814 01:25:18.359 --> 01:25:19.279 the theater set up. 1815 01:25:19.319 --> 01:25:19.640 We had. 1816 01:25:20.119 --> 01:25:21.680 It's pain in the ass to move too. 1817 01:25:22.359 --> 01:25:24.319 So Frank went to him and said, hey, you know what, 1818 01:25:25.119 --> 01:25:28.399 you know, we're starting to think that maybe you guys 1819 01:25:28.439 --> 01:25:30.760 should buy this pool table and stuff from him too 1820 01:25:31.359 --> 01:25:33.319 to make this easy because he doesn't want to get 1821 01:25:33.399 --> 01:25:33.840 sure enough. 1822 01:25:33.880 --> 01:25:35.760 He sold it to him for me so I didn't 1823 01:25:35.800 --> 01:25:36.359 have to move it. 1824 01:25:36.520 --> 01:25:39.560 I got maximum dollars at Frank's the man you want 1825 01:25:39.600 --> 01:25:42.199 the best negotiator out there, that's him. And then when 1826 01:25:42.239 --> 01:25:44.239 he helped us with our house and Frank down our 1827 01:25:44.279 --> 01:25:48.199 new house man, when I say he came through, he 1828 01:25:48.359 --> 01:25:51.800 told us how to make the offer, how much to say, 1829 01:25:51.960 --> 01:25:54.600 how many days to give him to think about, and 1830 01:25:55.399 --> 01:25:57.760 he put the timeframe on him. He did the art 1831 01:25:57.800 --> 01:26:00.319 of the deal he did. He said, you know, you 1832 01:26:00.439 --> 01:26:02.520 got twenty four hours to accept this offer. And it 1833 01:26:02.600 --> 01:26:05.720 was an incredible kind of a cash offer. And we 1834 01:26:05.840 --> 01:26:08.119 were gonna not do this and that because we already 1835 01:26:08.119 --> 01:26:10.920 had the house fully checked out. It was crazy, but 1836 01:26:11.039 --> 01:26:13.520 Frank saved us close to one hundred thousand dollars with 1837 01:26:13.720 --> 01:26:16.479 those people. So Frank Duran homes dot com, he's the 1838 01:26:16.520 --> 01:26:23.359 one you want. Frank duranhomes dot Com. Now let's move on. 1839 01:26:23.800 --> 01:26:25.119 We're moving on and moving on. 1840 01:26:25.319 --> 01:26:27.479 Nick Ravena, Hey, Nick, how are you doing? 1841 01:26:27.600 --> 01:26:27.720 Man? 1842 01:26:27.920 --> 01:26:28.039 Hey? 1843 01:26:28.119 --> 01:26:29.960 It was great seeing me at the house the other 1844 01:26:30.039 --> 01:26:30.600 day too, bro. 1845 01:26:32.000 --> 01:26:32.920 Yeah, beautiful place. 1846 01:26:33.199 --> 01:26:35.239 Hey, I appreciate it. It's kind of cool coming out 1847 01:26:35.279 --> 01:26:36.199 to the country, isn't it. 1848 01:26:37.239 --> 01:26:37.399 Oh? 1849 01:26:37.479 --> 01:26:38.079 Yeah, I love it. 1850 01:26:38.399 --> 01:26:39.319 Yeah, it's neat man. 1851 01:26:39.399 --> 01:26:39.520 Hey. 1852 01:26:39.600 --> 01:26:41.479 We had a guy call up what are the options 1853 01:26:41.520 --> 01:26:44.800 these days on doggie doors and sliding glass doors? We 1854 01:26:44.880 --> 01:26:47.760 all know about the inserts that you can pop in, 1855 01:26:48.000 --> 01:26:51.600 but then you can't use the full sliding part of 1856 01:26:51.640 --> 01:26:54.760 the door. Do you guys sell, Does Gravina sell any 1857 01:26:54.920 --> 01:26:57.520 kind of like doors that are already built in that 1858 01:26:57.640 --> 01:27:00.640 are all glass or what are the different Jim Snack? 1859 01:27:02.039 --> 01:27:04.119 So the ones we do are not the inserts. We 1860 01:27:04.279 --> 01:27:07.800 actually custom build a piece of glass with a cutout, 1861 01:27:08.800 --> 01:27:12.239 and then we have a double flap pet door that 1862 01:27:12.319 --> 01:27:15.760 comes in about twelve sizes and four colors that goes 1863 01:27:15.840 --> 01:27:18.880 right into the glass unit that slides. 1864 01:27:18.520 --> 01:27:19.039 With the door. 1865 01:27:19.159 --> 01:27:22.880 So the door's fully functional, fully operational. The lock goes 1866 01:27:22.960 --> 01:27:26.880 with the door itself, the interlocks, it all seals locks, 1867 01:27:26.920 --> 01:27:29.520 and then it's actually made into the glass and we 1868 01:27:29.640 --> 01:27:30.560 get that custom made. 1869 01:27:31.039 --> 01:27:33.960 That is incredible. So it's really just the doggy door. 1870 01:27:34.039 --> 01:27:38.600 It's not like having something the entire height of the door, right, 1871 01:27:38.720 --> 01:27:41.159 it's only up to whatever the doggy door size is. 1872 01:27:41.439 --> 01:27:42.760 Then the rest is glass. 1873 01:27:44.600 --> 01:27:44.760 Yeah. 1874 01:27:44.840 --> 01:27:48.239 Again, so basically if you imagine the state of Utah 1875 01:27:48.359 --> 01:27:50.920 upside down, Yeah, that's how we make the glass with 1876 01:27:51.000 --> 01:27:54.319 the cutout and the inserts. You know, they're nice and 1877 01:27:54.359 --> 01:27:56.640 they're cheaper, but you know, you don't get the full 1878 01:27:56.760 --> 01:27:59.399 opening and they don't seal. And I think it's actually 1879 01:27:59.439 --> 01:28:00.439 a security issue. 1880 01:28:01.079 --> 01:28:03.159 Oh that's a good point too. I didn't think about that. 1881 01:28:03.520 --> 01:28:05.560 And there's no way to really if it was a 1882 01:28:05.880 --> 01:28:08.960 single let's say it was a single pain door, which 1883 01:28:09.000 --> 01:28:10.840 I don't even think you can get in Colorado, or 1884 01:28:10.880 --> 01:28:13.399 you shouldn't. Is there any way to cut one into 1885 01:28:13.520 --> 01:28:15.239 it or I mean that's just insanity. 1886 01:28:16.600 --> 01:28:19.359 I mean you can't, but you can't cut the glass. 1887 01:28:19.600 --> 01:28:21.479 You just have to order a new piece of glass 1888 01:28:21.720 --> 01:28:24.439 with the cutout and switch that out and then install 1889 01:28:24.479 --> 01:28:24.760 the door. 1890 01:28:24.880 --> 01:28:26.680 Which would be crazy. You might as well look at 1891 01:28:26.720 --> 01:28:27.199 a new door. 1892 01:28:28.720 --> 01:28:30.640 Yeah again, you know, we do it all the time. 1893 01:28:30.680 --> 01:28:32.720 We have one on display in our showroom down here. 1894 01:28:33.359 --> 01:28:35.199 We sell tons of them. They have a lexand cover 1895 01:28:35.319 --> 01:28:37.119 on the inside too, so if you're going to go 1896 01:28:37.199 --> 01:28:38.600 to sleep for the night or go out of the 1897 01:28:39.119 --> 01:28:40.560 you know, for the weekend, you know, you can put 1898 01:28:40.600 --> 01:28:42.319 that up so nobody can get in. So, I mean, 1899 01:28:42.359 --> 01:28:43.479 they're they're amazing doors. 1900 01:28:43.640 --> 01:28:46.159 How much more are they compared to like, let's say 1901 01:28:46.159 --> 01:28:49.359 the regular doors three thousand dollars throw a number out, 1902 01:28:49.560 --> 01:28:51.640 How much more to have that built in doggie door? 1903 01:28:51.760 --> 01:28:52.079 Roughly? 1904 01:28:53.239 --> 01:28:54.199 Yeah, not that much. 1905 01:28:54.319 --> 01:28:56.359 But again it's you know, they have ones for size 1906 01:28:56.359 --> 01:28:58.640 of the toulas and they have ones for like great gains, 1907 01:28:58.720 --> 01:29:01.760 So that's really, you know, the big difference then. Plus 1908 01:29:01.840 --> 01:29:04.560 if you have a five foot patiodor versus a ten 1909 01:29:04.640 --> 01:29:07.279 foot patiod or, that also changes the price too. But 1910 01:29:07.880 --> 01:29:10.560 it could probably be anywhere from probably a thousand up 1911 01:29:10.600 --> 01:29:13.239 to probably three thousand, just depending on all the options. 1912 01:29:13.640 --> 01:29:16.319 Wow, I dig it, man, Hey, Nick, I appreciate you 1913 01:29:16.439 --> 01:29:19.239 coming on. I can't wait to get our new door installed. 1914 01:29:19.319 --> 01:29:21.439 Man. I was a little bummed out when you told 1915 01:29:21.479 --> 01:29:22.560 me it was a custom order. 1916 01:29:22.800 --> 01:29:23.520 So listen to this. 1917 01:29:23.680 --> 01:29:27.439 Our height of our sliding glass door is a half 1918 01:29:27.520 --> 01:29:31.600 inch custom, meaning what size is it again, Nick, isn't 1919 01:29:31.640 --> 01:29:32.880 it like eighty inches. 1920 01:29:32.680 --> 01:29:34.920 Or what was it? Yeah? 1921 01:29:35.000 --> 01:29:37.920 It's seventy nine inches right now? I need seventy nine 1922 01:29:37.920 --> 01:29:38.880 and a half or standard. 1923 01:29:39.039 --> 01:29:42.520 So our custom builder screwed me by a half inch. 1924 01:29:42.600 --> 01:29:43.520 Why he would do that? 1925 01:29:43.720 --> 01:29:44.520 I have no idea. 1926 01:29:45.159 --> 01:29:47.399 I mean, really, I can't imagine why that was done. 1927 01:29:48.199 --> 01:29:49.039 But we're looking. 1928 01:29:49.039 --> 01:29:51.199 I mean that just could be the standard size of 1929 01:29:51.279 --> 01:29:52.920 that manufacturer at that time too. 1930 01:29:53.359 --> 01:29:56.239 Yeah, that's true. It's twenty years ago, so who knows. Hey, Nick, 1931 01:29:56.319 --> 01:30:00.279 I really do appreciate it. Gravina Windows dot I'm that 1932 01:30:00.359 --> 01:30:04.479 snick ravena. Thanks for coming on aick, Gravina Windows dot com. 1933 01:30:04.560 --> 01:30:09.279 As I always say, twenty different window manufactures, fifty line 1934 01:30:09.279 --> 01:30:11.720 of windows, Sam and Byron, You're on deck. 1935 01:30:17.640 --> 01:30:20.920 Go with a sure thing Denver's best roofer Excel Roofing 1936 01:30:21.039 --> 01:30:21.439 dot com. 1937 01:30:21.640 --> 01:30:24.159 You don't pay a cent until you're contenth. 1938 01:30:27.039 --> 01:30:30.199 Time for an insurance check up free no obligation comparison 1939 01:30:30.359 --> 01:30:33.880 call compass insurance paying too much your coverage at dozens 1940 01:30:33.920 --> 01:30:36.640 of insurance companies find out now three oh three seven 1941 01:30:36.760 --> 01:30:39.560 seven to one help. You'll think you're his only customer 1942 01:30:39.600 --> 01:30:41.800 when you choose Frank durand the real estate man dot 1943 01:30:41.880 --> 01:30:45.199 com to list your home with Remax Alliance three oh 1944 01:30:45.239 --> 01:30:47.159 three nine two zero sixteen twenty two. 1945 01:30:49.840 --> 01:30:51.920 All right, three oh three seven one three eight two 1946 01:30:52.119 --> 01:30:53.760 five five one line open. 1947 01:30:53.880 --> 01:30:55.640 We would love to hear from you. It's card day. 1948 01:30:56.199 --> 01:30:58.399 Uh, let's use been holding the longest. I'm gonna go 1949 01:30:58.439 --> 01:31:01.159 to Sam than Byron. Byron hold tight there and then 1950 01:31:01.319 --> 01:31:04.800 surely you'll be after that. But Sam, it says, props 1951 01:31:04.880 --> 01:31:09.760 to Rod and Kevin, and I started thinking, Now, JFR cars. 1952 01:31:09.880 --> 01:31:13.039 Rod sells cars, so that's what he does. He doesn't 1953 01:31:13.079 --> 01:31:18.000 repair cars. Kevin repairs cars. So they've got props to both. 1954 01:31:18.439 --> 01:31:21.319 So I'm dying to know how they both tie in. 1955 01:31:21.439 --> 01:31:25.800 I jokingly said, I wonder if Sam bought a car 1956 01:31:25.960 --> 01:31:29.239 from JFR and had to get it fixed by Kevin. 1957 01:31:29.800 --> 01:31:33.560 JFR didn't find it that funny, but I find it hilarious. Sam, 1958 01:31:34.119 --> 01:31:34.720 what's going on? 1959 01:31:35.800 --> 01:31:37.680 Are the guys in the studio with you? 1960 01:31:38.079 --> 01:31:41.399 They're right next to me. Yep, we're here, Okay, Rod, 1961 01:31:41.720 --> 01:31:42.399 I'm here, buddy. 1962 01:31:43.399 --> 01:31:46.000 What we're doing you guys great koodles were taking care 1963 01:31:46.039 --> 01:31:46.880 of my daughter's car. 1964 01:31:47.960 --> 01:31:48.279 Thank you. 1965 01:31:48.800 --> 01:31:48.920 Well? 1966 01:31:49.159 --> 01:31:50.000 Was it help us? 1967 01:31:51.000 --> 01:31:54.800 Oh well, the under the warranty, the head Gasca. 1968 01:31:54.479 --> 01:31:56.800 Blue on the car, the FOURD escape. Yeah, that was 1969 01:31:56.880 --> 01:31:57.720 a challenge that one. 1970 01:31:57.880 --> 01:32:00.159 Oh wait a minute, that's what happened. So he did 1971 01:32:00.239 --> 01:32:03.039 buy a car from you, and you sold him a warranty. 1972 01:32:03.239 --> 01:32:06.119 I did, and then Kevin, you got it fixed under 1973 01:32:06.159 --> 01:32:06.680 the warranty. 1974 01:32:06.840 --> 01:32:10.000 We did. But originally the warranty decline the repair. Why 1975 01:32:10.520 --> 01:32:13.479 they said it was pre existing, which was nonsense. 1976 01:32:13.760 --> 01:32:14.000 It was. 1977 01:32:14.600 --> 01:32:16.520 We got back and forth. I got with Rod, he 1978 01:32:16.640 --> 01:32:19.720 got with the warranty company. We got with the warranty company. 1979 01:32:20.239 --> 01:32:22.960 It was about a thirty day window of mess. But 1980 01:32:23.119 --> 01:32:24.680 you got it fixed. We got to fix and got 1981 01:32:24.760 --> 01:32:25.319 it paid for it. 1982 01:32:25.439 --> 01:32:27.840 Oh my god, it is Sam. I've got to tell 1983 01:32:27.840 --> 01:32:28.279 you something. 1984 01:32:28.760 --> 01:32:31.239 It is so important to have the right people behind you, 1985 01:32:31.399 --> 01:32:33.239 because I'll tell you what, if you bought that from 1986 01:32:33.279 --> 01:32:36.199 anybody else, You're not going to walk into you know, 1987 01:32:36.600 --> 01:32:39.439 short line and convince someone to spend that kind of 1988 01:32:39.800 --> 01:32:41.359 time with the warranty company. 1989 01:32:41.560 --> 01:32:44.359 Like both of these guys did. Good job, guys. 1990 01:32:44.680 --> 01:32:47.720 Yeah, over ten thousand. It was a big repair. They 1991 01:32:47.800 --> 01:32:48.680 ended up putting a new. 1992 01:32:48.640 --> 01:32:51.079 Motor in it, right, and they put a new He's 1993 01:32:51.119 --> 01:32:51.800 got a brand new. 1994 01:32:51.800 --> 01:32:54.319 Motor, another motor. I shouldn't have said it, right, Yeah, 1995 01:32:54.319 --> 01:32:56.640 but I mean regardless, he's got a new motor for him. 1996 01:32:56.760 --> 01:32:58.800 He's got a lower miless motor than he had. So yeah, 1997 01:32:58.800 --> 01:33:00.319 it was well over ten grand with work. 1998 01:33:00.439 --> 01:33:02.840 Oh, Sam, I am so glad you called in on that. 1999 01:33:03.039 --> 01:33:03.920 Man. Yeah. 2000 01:33:04.319 --> 01:33:07.039 Well, the thing is, if it wasn't for your show, 2001 01:33:07.399 --> 01:33:08.520 this would have never happened. 2002 01:33:09.319 --> 01:33:09.640 Wow. 2003 01:33:10.159 --> 01:33:11.800 Yeah, I'm moving for you guys too. 2004 01:33:12.039 --> 01:33:12.239 Well. 2005 01:33:12.319 --> 01:33:15.359 I appreciate that. I'll take every bit of that and more. 2006 01:33:15.960 --> 01:33:19.760 In fact, I think we I think I personally should 2007 01:33:19.800 --> 01:33:23.279 get more kudos than these two play together like sixty 2008 01:33:23.319 --> 01:33:24.039 forty with that work. 2009 01:33:24.119 --> 01:33:26.000 Wouldn't you agree, Dragon, Let's think about it. 2010 01:33:26.199 --> 01:33:28.720 Oh very much. So you orchestrated the whole thing, I 2011 01:33:29.000 --> 01:33:29.960 or that's right. 2012 01:33:30.079 --> 01:33:33.279 I literally it was like the what's that guy called doctor? 2013 01:33:33.960 --> 01:33:36.600 I was the conductor. No, Sam, I really do appreciate 2014 01:33:36.680 --> 01:33:39.119 you calling in with ta man, and I appreciate it. 2015 01:33:39.119 --> 01:33:43.800 I appreciate it. Hey, real quick, Jay afar Rod, you 2016 01:33:43.920 --> 01:33:46.079 sell you actually find people new cars. 2017 01:33:46.079 --> 01:33:47.279 A lot of people don't realize it. 2018 01:33:47.359 --> 01:33:49.840 A good broker if someone calls up and says, hey, 2019 01:33:49.880 --> 01:33:52.680 I'm looking for a new uh whatever, a new Honda 2020 01:33:52.880 --> 01:33:55.359 blah blah blah, Right, you go out and find it. 2021 01:33:55.479 --> 01:33:59.680 You have relationships across the country and you basically shop. 2022 01:33:59.680 --> 01:34:02.800 For we do we do. This week was a good 2023 01:34:02.840 --> 01:34:06.000 week with Lexus. We bought five Lexus from. 2024 01:34:07.520 --> 01:34:09.960 The Lexus store and they took care of the customers 2025 01:34:10.000 --> 01:34:13.399 and we helped out and assisted that whole entire process. 2026 01:34:13.520 --> 01:34:15.359 So you do all the let's just put it and 2027 01:34:15.479 --> 01:34:15.760 it is. 2028 01:34:15.920 --> 01:34:18.800 You do all the negotiations right now, do you even 2029 01:34:18.840 --> 01:34:21.119 get down to the point where when they're closing, do 2030 01:34:21.239 --> 01:34:23.880 they go to the dealership or do they close through you? 2031 01:34:24.039 --> 01:34:24.319 Guys? 2032 01:34:24.399 --> 01:34:27.439 How does that work? They close through us, so they. 2033 01:34:27.359 --> 01:34:30.119 Don't even have that high pressure trying to sell you 2034 01:34:30.279 --> 01:34:33.199 the undercoading and the mop and glow and all that 2035 01:34:33.359 --> 01:34:35.079 crap they're dealing with you guys. 2036 01:34:35.359 --> 01:34:37.880 Right, they know all their prices before they even see 2037 01:34:37.920 --> 01:34:40.159 the car. So that's the one nice thing. And I 2038 01:34:40.279 --> 01:34:44.399 had to lot yesterday. We delivered Alexis to the customer's 2039 01:34:44.479 --> 01:34:47.159 house and they just absolutely appreciated that. 2040 01:34:47.439 --> 01:34:50.520 Oh wow, So you go that extra step too. Mm hmm, 2041 01:34:50.680 --> 01:34:51.640 that's pretty incredible. 2042 01:34:51.720 --> 01:34:56.399 Let's talk incentives real quick, and then surely, Yvonne Byron, 2043 01:34:56.439 --> 01:34:58.039 I promise I'll get to you a Byron, You're going 2044 01:34:58.079 --> 01:35:01.279 to be next. But let me ask you this right now, 2045 01:35:01.399 --> 01:35:05.520 incentives seem pretty good, right, it seems like everybody, what's like, 2046 01:35:06.000 --> 01:35:08.399 tell me about some of the incentives out there right now? 2047 01:35:08.520 --> 01:35:12.399 Is there zero percent financing? Like what's going on right now? 2048 01:35:12.439 --> 01:35:15.159 I'll tell you what Tesla is doing, Okay, So one 2049 01:35:15.199 --> 01:35:17.399 of the reasons I might In fact, it looks like 2050 01:35:17.479 --> 01:35:19.600 we are buying an ax I already put the money down. 2051 01:35:19.640 --> 01:35:20.840 We can get in about three weeks. 2052 01:35:20.880 --> 01:35:23.800 But I'm waiting right towards the end of the month 2053 01:35:24.279 --> 01:35:26.960 because the guy told me, with Tesla, you put two 2054 01:35:27.039 --> 01:35:30.159 hundred and fifty down, there's no brokers involved. You deal 2055 01:35:30.199 --> 01:35:33.640 with Tesla only unity unless it's us. That's a difference, right, 2056 01:35:33.760 --> 01:35:38.920 So it's a new one free supercharging, which is unbelievable, okay. 2057 01:35:39.199 --> 01:35:40.920 And then he said, if I wait till the end 2058 01:35:40.920 --> 01:35:43.640 of the month, there could be new incentives come out, 2059 01:35:44.039 --> 01:35:46.680 so therefore I would get to take advantage of those 2060 01:35:46.760 --> 01:35:48.000 as well, which I didn't know. 2061 01:35:48.520 --> 01:35:50.359 But outside of the Tesla Realm. 2062 01:35:50.439 --> 01:35:54.000 What kind of incentives are these manufacturers doing right now 2063 01:35:54.119 --> 01:35:55.600 that even you think are great. 2064 01:35:56.520 --> 01:36:00.840 You know, most manufacturer has something out there, whether it's 2065 01:36:00.920 --> 01:36:04.760 on the finance side on the lease side. For example, 2066 01:36:05.600 --> 01:36:10.159 Lexus is offering two thousand dollars off the car if 2067 01:36:10.199 --> 01:36:12.399 you go through their leasing program. 2068 01:36:12.760 --> 01:36:13.000 Wow. 2069 01:36:13.119 --> 01:36:15.800 Well, and there's no penalty if you if you are 2070 01:36:15.880 --> 01:36:18.039 the type of guy that just wants the two thousand 2071 01:36:18.079 --> 01:36:21.359 dollars off and they'll pay off the car in thirty days. 2072 01:36:21.479 --> 01:36:23.760 Then they can buy the car right right, And. 2073 01:36:23.800 --> 01:36:26.560 They're not allowed to when Colorado casts a penalty right 2074 01:36:26.720 --> 01:36:29.880 right right. Wow, that's a little sneaky, it is, But. 2075 01:36:30.000 --> 01:36:32.560 They get they take advantage of the two thousand dollars 2076 01:36:32.640 --> 01:36:34.560 off yea, and off in thirty days. 2077 01:36:35.279 --> 01:36:37.640 Did the people you delivered it to did they do 2078 01:36:37.760 --> 01:36:38.720 that with their license? 2079 01:36:38.760 --> 01:36:41.399 No, they're a peerists. They said, no, we don't like that. 2080 01:36:41.600 --> 01:36:44.279 We pay cash for everything. I said, in spite of 2081 01:36:44.359 --> 01:36:46.439 the fact that you want to, you'll save the two grand. 2082 01:36:46.720 --> 01:36:47.760 They said, we're purists. 2083 01:36:48.039 --> 01:36:48.840 I love them to do that. 2084 01:36:49.199 --> 01:36:53.000 I have done that with incentives where you get like 2085 01:36:53.520 --> 01:36:57.079 say five thousand off or whatever it is, but you 2086 01:36:57.279 --> 01:37:00.319 have to use their financing like CONDI right for like 2087 01:37:00.479 --> 01:37:03.119 five point nine six point nine, So you get to 2088 01:37:03.239 --> 01:37:06.279 five grand off, but you're roped into the five nine, 2089 01:37:06.880 --> 01:37:10.239 and then you wait thirty days, You wait till basically 2090 01:37:11.000 --> 01:37:13.600 the bill comes and then you pay the whole thing off. 2091 01:37:14.079 --> 01:37:17.319 And you got to five thousand dollars off. So I'm 2092 01:37:17.399 --> 01:37:17.680 with you. 2093 01:37:17.880 --> 01:37:20.039 I would take advantage of it too, but I understand 2094 01:37:20.079 --> 01:37:23.119 the peers. Okay, listen, I got to take this break surely. 2095 01:37:23.520 --> 01:37:26.359 Byron von one line open, three h three Martino, we 2096 01:37:26.439 --> 01:37:27.159 got a lot cooking. 2097 01:37:32.800 --> 01:37:36.039 Go with a sure thing Denver's best roofer Excel Roofing 2098 01:37:36.159 --> 01:37:38.800 dot com. You don't pay a cent until you're content. 2099 01:37:42.159 --> 01:37:45.319 Time for an insurance check up free, no obligation. In comparison, 2100 01:37:45.479 --> 01:37:49.039 call Compass Insurance paying too much your coverage at dozens 2101 01:37:49.079 --> 01:37:51.800 of insurance companies find out now three oh three seven 2102 01:37:51.800 --> 01:37:54.119 to seven to one help. You'll think you're his only 2103 01:37:54.239 --> 01:37:56.680 customer when you choose Frank durand the real estate Man 2104 01:37:56.760 --> 01:38:00.159 dot com to list your home with Remax Alliance three 2105 01:38:00.239 --> 01:38:02.279 oh three nine two zero sixteen twenty two. 2106 01:38:15.439 --> 01:38:17.760 All right, three oh three seven one three eight two 2107 01:38:18.000 --> 01:38:22.199 five five. So if you had to live my life. 2108 01:38:25.479 --> 01:38:29.600 I kill myself. Thank you, doc. So we have a 2109 01:38:29.680 --> 01:38:32.600 call screener, Kelly. 2110 01:38:33.239 --> 01:38:37.159 Her name's Kelly. Everybody knows Kelly. So here's the deal. Though, 2111 01:38:37.880 --> 01:38:41.960 she puts up on the screen Brian, who's the caller's name, 2112 01:38:42.840 --> 01:38:48.600 But then in brackets she puts spelled Byron. 2113 01:38:49.199 --> 01:38:49.920 That's what it said. 2114 01:38:50.399 --> 01:38:54.039 So instead of saying surely like line one, or Yvonne 2115 01:38:54.239 --> 01:38:55.600 like line four, that's. 2116 01:38:55.439 --> 01:38:56.199 Not what it says. 2117 01:38:56.399 --> 01:39:01.279 It's said R y O N say said Brian is 2118 01:39:01.319 --> 01:39:03.560 spelled different. But why the hell would she put that up? 2119 01:39:03.920 --> 01:39:07.720 Why wouldn't you just put up whatever it's phonetically sounded like. 2120 01:39:08.399 --> 01:39:10.800 For the life of me, why why would I care? 2121 01:39:10.960 --> 01:39:13.399 Any other way? I don't care if his name was 2122 01:39:13.600 --> 01:39:17.159 Phil and it was spelled Frank. I just want you 2123 01:39:17.319 --> 01:39:20.000 to put Phil up there. I don't need to know 2124 01:39:20.199 --> 01:39:23.239 how he spells it. Does that make sense? 2125 01:39:25.279 --> 01:39:25.439 Yeah? 2126 01:39:25.439 --> 01:39:28.359 Am I the only one? Am I the only one 2127 01:39:28.439 --> 01:39:31.119 that sees the flaw in what you did? 2128 01:39:32.319 --> 01:39:32.640 I think? 2129 01:39:32.720 --> 01:39:32.760 So? 2130 01:39:33.279 --> 01:39:33.640 Thank you? 2131 01:39:34.000 --> 01:39:35.920 No, no, not thank you. 2132 01:39:37.760 --> 01:39:40.079 Now I don't even know his name, Brian. What's going 2133 01:39:40.159 --> 01:39:40.560 on with you? 2134 01:39:40.760 --> 01:39:40.920 Sir? 2135 01:39:42.880 --> 01:39:44.760 No, it's actually an. 2136 01:39:46.039 --> 01:39:51.960 No way, there is no way. You're go ahead, go ahead, 2137 01:39:52.039 --> 01:39:53.600 b I'm gonna call you b. 2138 01:39:55.079 --> 01:39:57.840 Go ahead, Brian, that's fine too, but it is Brian, 2139 01:39:57.920 --> 01:39:59.000 but I get Byron all the time. 2140 01:39:59.239 --> 01:40:01.159 Thank you well, Thanks Tank Mincaol. 2141 01:40:01.479 --> 01:40:02.520 I appreciate. I love your show. 2142 01:40:02.640 --> 01:40:03.159 What's going on? 2143 01:40:03.239 --> 01:40:06.880 So I got this letter. It's from the Colorado Transportation 2144 01:40:07.079 --> 01:40:12.279 Investment Office. Say official letterhead has a case number, says 2145 01:40:12.279 --> 01:40:14.880 I'm in violation of a couple of different statues on 2146 01:40:15.079 --> 01:40:17.840 my trip to the Terry Bison Ranch. I took the 2147 01:40:17.920 --> 01:40:20.199 kids and the family up there around Christmas. 2148 01:40:20.239 --> 01:40:22.199 Where did it come to? Where did you receive this? 2149 01:40:24.159 --> 01:40:24.880 My home address? 2150 01:40:25.079 --> 01:40:28.079 Is that where you're Is that where your vehicle's registered? 2151 01:40:29.840 --> 01:40:30.039 Yes? 2152 01:40:30.119 --> 01:40:31.920 It is, and they said they sent another notice to 2153 01:40:32.000 --> 01:40:33.840 the same address, but I never received. 2154 01:40:33.600 --> 01:40:36.319 I'm not so sure it is. I mean, this would 2155 01:40:36.359 --> 01:40:38.920 be one of the most elaborate hoaxes ever. So it 2156 01:40:39.000 --> 01:40:42.920 came snail mail to the address where that vehicle was registered. 2157 01:40:43.000 --> 01:40:44.279 What are they saying you did? 2158 01:40:46.920 --> 01:40:50.199 There's a couple different statues based on the toll roads. 2159 01:40:50.199 --> 01:40:51.560 Because I did take the toll road. I have an 2160 01:40:51.640 --> 01:40:54.640 HOV transponder. I had eight people in the car, four aults, 2161 01:40:54.680 --> 01:40:55.479 four kids. 2162 01:40:56.479 --> 01:41:00.479 And did you have the transponder on the correct which. 2163 01:41:02.119 --> 01:41:02.560 I did. 2164 01:41:03.920 --> 01:41:06.119 Okay, So what are they saying you were in the 2165 01:41:06.159 --> 01:41:08.119 wrong lane? What are they accusing you of? 2166 01:41:10.079 --> 01:41:12.319 It's just two different codes. 2167 01:41:12.359 --> 01:41:14.159 Can you take a picture of that and send it 2168 01:41:14.239 --> 01:41:14.520 to us? 2169 01:41:14.640 --> 01:41:15.239 Like right now? 2170 01:41:17.039 --> 01:41:17.239 Yeah? 2171 01:41:17.239 --> 01:41:18.079 I can do that, all right? 2172 01:41:18.119 --> 01:41:20.039 Hold on, Kelly, and I want to see a picture 2173 01:41:20.039 --> 01:41:20.159 of this. 2174 01:41:20.600 --> 01:41:23.079 At first, I thought, tell me that didn't sound like 2175 01:41:23.199 --> 01:41:27.239 phony baloney. The Department of Traffic Safety blah blah blah 2176 01:41:27.279 --> 01:41:30.000 blah blah, all kinds of crap like that. Listen, two 2177 01:41:30.079 --> 01:41:33.279 lines open, three oh three, Martino, another hour coming up. 2178 01:41:33.600 --> 01:41:35.079 I want to see you on the flip side. 2179 01:41:37.600 --> 01:41:40.880 Go with a sure thing Denver's best roofer Excel Roofing 2180 01:41:40.960 --> 01:41:43.600 dot com. You don't pay a cent until you're content. 2181 01:41:47.000 --> 01:41:50.119 Time for an insurance check up free, no obligation comparison 2182 01:41:50.319 --> 01:41:53.840 call Compass Insurance paying too much your coverage at dozens 2183 01:41:53.880 --> 01:41:56.600 of insurance companies find out now three oh three seven 2184 01:41:56.720 --> 01:41:59.479 seven to one help. You'll think you're his only customer 2185 01:41:59.520 --> 01:42:01.760 when you it's Frank durand the real estate man dot 2186 01:42:01.840 --> 01:42:05.119 com to list your home with Remax Alliance three oh 2187 01:42:05.199 --> 01:42:07.279 three nine two zero sixteen twenty two. 2188 01:42:12.880 --> 01:42:13.760 Ripped up. 2189 01:42:15.159 --> 01:42:18.199 News So you don't. 2190 01:42:18.079 --> 01:42:25.039 Help running just as fast as we can. Shooter's gonna 2191 01:42:25.159 --> 01:42:26.039 help come. 2192 01:42:27.600 --> 01:42:29.720 This is the Troubleshooter Show. 2193 01:42:30.359 --> 01:42:33.399 No Tom Martinez, welcome my friends to the only show 2194 01:42:33.399 --> 01:42:36.520 of it's camera here to solve problems, answer questions, take complaints. 2195 01:42:36.760 --> 01:42:39.239 And by the way, it's car day here. It's a 2196 01:42:39.319 --> 01:42:40.279 troubleshooter show. 2197 01:42:40.359 --> 01:42:42.920 Kevin Cowkin joins me, sharing an autotech to my left, 2198 01:42:43.000 --> 01:42:46.800 Rod Greer over to the right, Deputy d across from me, 2199 01:42:46.880 --> 01:42:49.560 Deputy Dot to the right, Kelly answer and the phones 2200 01:42:50.159 --> 01:42:54.960 and dragging running the board, simple as that. Three oh 2201 01:42:55.039 --> 01:42:57.479 three seven one three eight two five five. By the way, 2202 01:42:57.479 --> 01:42:59.319 I want to tell you about a company I really like, 2203 01:43:00.000 --> 01:43:03.520 and I kid you not it's a great company. Eight 2204 01:43:03.560 --> 01:43:06.520 eight eight Heating dot Com eight eight eight Heating dot Com. 2205 01:43:06.600 --> 01:43:09.720 That furnace has been running now all winter. It's time 2206 01:43:09.800 --> 01:43:12.279 to get it cleaned, and it's forty five bucks. They're 2207 01:43:12.279 --> 01:43:14.039 going to come out, spend hour and a half, two hours. 2208 01:43:14.279 --> 01:43:15.720 You're not going to get a better deal. It's going 2209 01:43:15.760 --> 01:43:17.520 to be one of the best bargains you got ever. 2210 01:43:17.880 --> 01:43:19.840 And if it hasn't been cleaned in years, I mean 2211 01:43:19.880 --> 01:43:22.199 you're crazy not to get it done. Dirt is the 2212 01:43:22.439 --> 01:43:25.520 number one killer of a furnace. Why do they do 2213 01:43:25.640 --> 01:43:28.279 it well, they do it very simply to introduce the 2214 01:43:28.399 --> 01:43:31.920 company to you. They're great technicians, and everything they do 2215 01:43:32.199 --> 01:43:35.359 they're going to put a no breakdown guarantee stick around there. 2216 01:43:35.399 --> 01:43:37.439 And then on top of that, if something breaks in 2217 01:43:37.479 --> 01:43:38.840 the future, you're going to know who to call. 2218 01:43:38.920 --> 01:43:41.880 That's why they do it. It's not brain surgery. It's marketing. 2219 01:43:41.960 --> 01:43:44.680 There's a cost to acquire a customer, and they got 2220 01:43:44.720 --> 01:43:48.359 it down pat and by doing it this way they 2221 01:43:48.439 --> 01:43:50.640 can actually show you what a great company they are. 2222 01:43:50.720 --> 01:43:53.600 But get it booked now ready eight eight eight heating 2223 01:43:53.640 --> 01:43:59.920 dot com eight eight eight heating dot com now got 2224 01:44:00.039 --> 01:44:02.800 two lines open three oh three seven one three eight 2225 01:44:02.880 --> 01:44:07.600 two five five. Brian sent us a picture from the 2226 01:44:07.720 --> 01:44:10.960 investigation office. You know what's funny is when Brian first 2227 01:44:11.039 --> 01:44:12.840 called in and here's exactly what he told me. 2228 01:44:12.960 --> 01:44:13.760 Let me pull this up. 2229 01:44:14.239 --> 01:44:17.520 He said, Mark, I got a uh, I got a 2230 01:44:17.680 --> 01:44:21.279 letter from you guys ready for this. I have never 2231 01:44:21.359 --> 01:44:24.560 heard of this office from Tell me if this doesn't 2232 01:44:24.600 --> 01:44:30.199 sound thick. The Colorado Transportation Investment Office a division of 2233 01:44:30.279 --> 01:44:35.520 the Colorado Department of Transportation. Well, CTIO is what it's called, 2234 01:44:35.560 --> 01:44:39.199 and it's as real as he gets. Brian, you actually 2235 01:44:39.399 --> 01:44:42.479 crossed over that line when you weren't supposed to, and 2236 01:44:42.720 --> 01:44:46.960 it looks like you already waited too long to go 2237 01:44:47.159 --> 01:44:51.520 through the proper channels of fighting it. So you owe 2238 01:44:51.560 --> 01:44:54.039 that money and you better pay it. That's the bottom line. 2239 01:44:56.560 --> 01:44:58.640 So I never received that first notice, and I don't 2240 01:44:58.720 --> 01:45:00.119 feel that I did. I mean, I have four other 2241 01:45:00.159 --> 01:45:02.960 adults in the car that witnessed me driving. Well, I 2242 01:45:03.039 --> 01:45:04.079 did not cross that line. 2243 01:45:04.239 --> 01:45:06.720 Well, here's the issue. You only have a certain amount 2244 01:45:06.760 --> 01:45:09.560 of time to complain about it. 2245 01:45:09.720 --> 01:45:10.399 I mean, that's it. 2246 01:45:10.640 --> 01:45:13.279 I mean, you simply only have and I can't on 2247 01:45:13.479 --> 01:45:18.119 this notice, it doesn't list how long, but generally you 2248 01:45:18.279 --> 01:45:24.560 can go on the website and actually upload any evidence 2249 01:45:24.600 --> 01:45:27.239 you have, if you have any. But when you cross 2250 01:45:27.359 --> 01:45:30.399 over the lines, they have a picture somewhere. You could 2251 01:45:30.399 --> 01:45:32.800 probably ask for the picture. Did they send you the picture? 2252 01:45:34.600 --> 01:45:35.119 Pay to nine? 2253 01:45:35.119 --> 01:45:37.720 And I never received an official first notice. This is 2254 01:45:37.760 --> 01:45:38.840 the only notice that I've received. 2255 01:45:38.960 --> 01:45:41.479 Well, you can call the phone. Call the phone number 2256 01:45:41.600 --> 01:45:43.760 up on there. I mean, if that's the first notice 2257 01:45:44.119 --> 01:45:47.000 it says failure to pay the amount due by three nineteen, 2258 01:45:48.000 --> 01:45:50.760 you're going to have additional fees. How much is this one? 2259 01:45:50.880 --> 01:45:53.079 Is this a seventy five or the one hundred? It 2260 01:45:53.159 --> 01:45:55.960 looks like this one is third hundred. Oh it's one 2261 01:45:56.039 --> 01:46:01.720 hundred and eighty. Oh yeah, one fifty plus entering express 2262 01:46:01.840 --> 01:46:03.960 lane outside authorized access zones. 2263 01:46:04.239 --> 01:46:05.600 They're going to have a picture of you. 2264 01:46:05.760 --> 01:46:08.319 You can call that number up and they'll probably give 2265 01:46:08.359 --> 01:46:10.640 you the picture, or go to the website on here 2266 01:46:11.159 --> 01:46:13.000 and you might be able to log in with the 2267 01:46:13.159 --> 01:46:16.439 citation notice and see the picture. But they're going to 2268 01:46:16.520 --> 01:46:20.239 have a picture somewhere of your vehicle crossing those double lines. 2269 01:46:20.920 --> 01:46:23.439 I'm telling you right now, every single time we've gone 2270 01:46:23.479 --> 01:46:26.439 down there, they have a picture of it. So it's 2271 01:46:26.560 --> 01:46:29.159 not that you had four people in the car and 2272 01:46:29.279 --> 01:46:31.479 you were in the right lane. It's that you cross 2273 01:46:31.560 --> 01:46:34.359 the double lanes. That's what the infraction is. And we 2274 01:46:34.479 --> 01:46:37.159 hear this argument all the time. Although I agree with 2275 01:46:37.279 --> 01:46:39.840 you in theory, it's stupid. If you're allowed to be 2276 01:46:39.960 --> 01:46:43.159 in that lane and you accidentally went into that lane 2277 01:46:43.479 --> 01:46:46.439 a little passed where you were supposed to where they 2278 01:46:46.560 --> 01:46:49.439 have the dotted lines, and you went in at the 2279 01:46:49.600 --> 01:46:52.479 part where they're solid lines, it still doesn't matter. The 2280 01:46:52.560 --> 01:46:56.119 infraction is going through the double lines. It's not being 2281 01:46:56.359 --> 01:46:58.800 in the wrong lane when you're not supposed to be. 2282 01:46:58.960 --> 01:47:00.640 You follow what I'm saying, and it's tricky. 2283 01:47:02.319 --> 01:47:04.319 No, and I understand. So I mean, even if I 2284 01:47:04.560 --> 01:47:06.840 maybe i'd like a fraction of that dotted line, you know, 2285 01:47:06.880 --> 01:47:09.479 if I crossed over. I mean, I don't remember that happening, 2286 01:47:09.520 --> 01:47:10.920 but I would like to see this picture. But I 2287 01:47:10.960 --> 01:47:13.399 went on the website and there's no there's no pictures 2288 01:47:13.399 --> 01:47:15.439 on the website. And I looked at the address, and 2289 01:47:15.520 --> 01:47:18.279 the address shows this address at a Starbucks location, which 2290 01:47:18.720 --> 01:47:20.319 seemed kind of shady. And I've never heard of the 2291 01:47:20.720 --> 01:47:22.479 Colorado Transportation Investment offer. 2292 01:47:22.640 --> 01:47:24.560 Yeah, I looked it up. It seemed like this, So 2293 01:47:24.720 --> 01:47:25.439 I call them. 2294 01:47:25.880 --> 01:47:27.640 Yeah, we did here in the break called them and 2295 01:47:27.760 --> 01:47:30.279 it was a legitimate number. Yeah, it's legit, man, you 2296 01:47:30.439 --> 01:47:33.399 better pay it before it goes up. I think you 2297 01:47:33.520 --> 01:47:37.520 already ran out of time to fight it. I don't 2298 01:47:37.600 --> 01:47:40.520 see that usually. I see that website on here. This 2299 01:47:40.720 --> 01:47:43.680 is a little different than the ones I've seen before. 2300 01:47:43.800 --> 01:47:47.119 But the Express express Lane Safety dot Com, Yeah, there 2301 01:47:47.159 --> 01:47:49.000 it is you and I did go there. Yeah, and 2302 01:47:49.079 --> 01:47:50.199 I can request the hearing. 2303 01:47:50.399 --> 01:47:51.279 That's what you want to do. 2304 01:47:51.439 --> 01:47:55.720 But I think you're too late, okay, And if. 2305 01:47:55.640 --> 01:47:57.960 You request the hearing, that's probably when they'd show you 2306 01:47:58.039 --> 01:48:01.199 the video evidence. I'm telling you, we gone down this route, man, 2307 01:48:01.279 --> 01:48:04.479 and every time, every time, a week later we end 2308 01:48:04.560 --> 01:48:07.479 up seeing a picture of that car crossing the double lines, 2309 01:48:07.680 --> 01:48:11.399 including and I'm gonna throw them under the bus right now. 2310 01:48:12.279 --> 01:48:14.520 He said, there's no way that ever happened. 2311 01:48:14.520 --> 01:48:15.079 I didn't do it. 2312 01:48:15.119 --> 01:48:18.600 It's impossible, and I won't say why. But I'm the 2313 01:48:18.680 --> 01:48:22.000 one that actually got the notice on it. And the 2314 01:48:22.159 --> 01:48:26.479 notice was for Tom Martino and his damn g wagon 2315 01:48:26.920 --> 01:48:30.199 was crossing right over the double line. Even though he 2316 01:48:30.359 --> 01:48:32.520 swore up and down it couldn't have happened, never happened. 2317 01:48:32.560 --> 01:48:34.800 It was a setup. They're out to get them. It 2318 01:48:34.960 --> 01:48:38.359 was as real as real. Kid, Get Brian. My advice 2319 01:48:38.439 --> 01:48:39.239 to you is pay it. 2320 01:48:41.479 --> 01:48:43.399 Okay. I appreciate your hell, thank you, all right? 2321 01:48:43.439 --> 01:48:44.479 Well, thanks Byron. 2322 01:48:44.720 --> 01:48:47.640 What could happen if he doesn't pay it? If the 2323 01:48:47.720 --> 01:48:50.199 price goes up? Oh, eventually, what happens to me? 2324 01:48:50.479 --> 01:48:53.199 If eventually you're gonna owe a ton of money, You're 2325 01:48:53.199 --> 01:48:55.760 gonna have attorney's fees, and you're not gonna be able 2326 01:48:55.800 --> 01:48:56.760 to register your car. 2327 01:48:57.439 --> 01:48:58.800 Oh, that last part sucks. 2328 01:48:58.880 --> 01:49:03.119 That's that's what we call the teeth, the teeth in 2329 01:49:03.239 --> 01:49:06.319 the entire thing, right, because a lot of people can 2330 01:49:06.399 --> 01:49:07.279 go forever with the. 2331 01:49:07.319 --> 01:49:10.279 Bill getting higher if there's nothing else that happens. 2332 01:49:10.800 --> 01:49:11.880 But that's not the case. 2333 01:49:11.920 --> 01:49:15.880 Here one line open three zero three seven one three A. 2334 01:49:15.960 --> 01:49:16.920 Two five five. 2335 01:49:17.199 --> 01:49:22.560 Now let's see who's been waiting the longest. Surely, what's 2336 01:49:22.640 --> 01:49:23.199 going on with you? 2337 01:49:23.359 --> 01:49:23.720 Shirley? 2338 01:49:25.680 --> 01:49:25.800 Hi? 2339 01:49:25.960 --> 01:49:31.399 Mark, I have a twenty fifteenfe sport and the lice 2340 01:49:31.439 --> 01:49:35.359 and plates are due for renewals, and this time they're 2341 01:49:35.439 --> 01:49:39.760 asking for an emissions test. Sure but looking looking back 2342 01:49:39.840 --> 01:49:45.560 a few months ago, I had diagnostic the codes read 2343 01:49:46.560 --> 01:49:50.439 at at one of these auto parts stores, and it 2344 01:49:50.520 --> 01:49:54.520 shows that the system has too rich, just as system 2345 01:49:54.600 --> 01:49:58.880 too rich, and that it's not it's not going to 2346 01:49:58.920 --> 01:49:59.600 pass the amision. 2347 01:49:59.640 --> 01:50:01.119 Well, I don't well if it's not going to pass 2348 01:50:01.199 --> 01:50:02.680 or not, and I sure wouldn't go there. Let me 2349 01:50:02.720 --> 01:50:05.000 ask you this, is it visibly smoking it all? 2350 01:50:07.119 --> 01:50:07.720 It does? 2351 01:50:07.880 --> 01:50:10.479 Sometimes that's a problem the time, and the smoke is 2352 01:50:10.640 --> 01:50:11.439 kind of white. 2353 01:50:12.479 --> 01:50:15.000 Well, are you talking like in cold weather or are 2354 01:50:15.039 --> 01:50:16.640 you talking at smoke smokes? 2355 01:50:19.520 --> 01:50:22.439 You know what I really don't pay attention. I think 2356 01:50:22.520 --> 01:50:25.960 miles do you have on it, Shirley, I have ninety 2357 01:50:26.000 --> 01:50:26.600 four thousand? 2358 01:50:26.760 --> 01:50:28.359 Did you buy it Newsre's. 2359 01:50:29.680 --> 01:50:31.840 I bought it used at eighteen thousand miles. 2360 01:50:31.880 --> 01:50:35.680 Okay, first of all, let me say this. I owned 2361 01:50:35.720 --> 01:50:36.520 that exact vehicle. 2362 01:50:36.560 --> 01:50:38.800 I had a black one, and when it had ninety 2363 01:50:38.840 --> 01:50:42.199 six thousand miles on it, it was consuming oil and 2364 01:50:42.359 --> 01:50:43.399 it was smoking. 2365 01:50:43.039 --> 01:50:43.520 A little bit. 2366 01:50:43.680 --> 01:50:45.840 I brought it up to the dealer and they did 2367 01:50:45.880 --> 01:50:48.760 a consumption test on it, and I got a new engine. 2368 01:50:48.880 --> 01:50:51.319 But I was the original owner and it was under 2369 01:50:51.399 --> 01:50:53.520 ten years. I got a new engine and it went great. 2370 01:50:53.920 --> 01:50:56.800 I assume your vehicle, because it's the same as mine, 2371 01:50:57.199 --> 01:51:00.199 probably has the same problem. It's consuming oil and that's 2372 01:51:00.199 --> 01:51:02.640 why it's smoking a little bit. Now I'm gonna let 2373 01:51:02.680 --> 01:51:04.039 Kevin talk with Sheridan audience. 2374 01:51:04.239 --> 01:51:05.760 Is your tech ends in light on? Is that what 2375 01:51:05.840 --> 01:51:06.640 you're concerned about? 2376 01:51:09.199 --> 01:51:10.199 It goes off and on. 2377 01:51:11.119 --> 01:51:13.319 I just learned to ignore it because that's what it does. 2378 01:51:13.479 --> 01:51:17.880 But it did put some code did come up back 2379 01:51:17.920 --> 01:51:18.479 in August. 2380 01:51:18.640 --> 01:51:22.119 Yeah, it doesn't matter. That's not gonna matter. 2381 01:51:22.079 --> 01:51:25.000 For what Hundai says, replaces it because it's got such 2382 01:51:25.039 --> 01:51:27.680 a high oil consumption problem. 2383 01:51:28.560 --> 01:51:30.760 And if you were the original owner, you might have 2384 01:51:30.840 --> 01:51:33.359 got that covered. Hey, surely I'm going to give you 2385 01:51:33.399 --> 01:51:38.840 a trick. You want a trick, Yes, I do. I 2386 01:51:38.920 --> 01:51:40.800 can't guarantee it's gonna work, but I'll tell you what 2387 01:51:40.880 --> 01:51:43.840 I would do. I would go on to the website 2388 01:51:44.560 --> 01:51:48.159 for what is it? Colorado air What tells it? Call guys, Yeah, AirCare, 2389 01:51:48.239 --> 01:51:52.159 Colorado AirCare, Colorado. They have mobile sites everywhere, and they're 2390 01:51:52.199 --> 01:51:54.920 usually at the entryway onto a highway. I see one 2391 01:51:54.960 --> 01:51:57.920 in Castle Rock on Founders all the time. And all 2392 01:51:57.960 --> 01:51:59.680 you do is drive by. You don't go to an 2393 01:51:59.720 --> 01:52:02.680 Misis's place. You don't do anything like that. If your 2394 01:52:02.760 --> 01:52:06.760 car can pass, I would drive by it. And if 2395 01:52:06.800 --> 01:52:09.079 your car passes, what happens? You get a notice, You 2396 01:52:09.159 --> 01:52:11.520 get noticed in your renewal that has already been testing. 2397 01:52:11.800 --> 01:52:14.680 You get a notice that it's already been tested. That way, 2398 01:52:15.000 --> 01:52:17.319 they're not going to see a check engine light. They're 2399 01:52:17.359 --> 01:52:20.079 not going to scrutinize the vehicle. Basically, it's either going 2400 01:52:20.159 --> 01:52:23.520 to pass or not when it's warmed up. Kevin, Let's 2401 01:52:23.560 --> 01:52:27.119 say she does have an oil consumption problem, and mine 2402 01:52:27.239 --> 01:52:29.640 wasn't horrible, but I know exactly what she's saying. Sure, 2403 01:52:29.840 --> 01:52:32.199 When is the best time to drive by one? Is 2404 01:52:32.239 --> 01:52:34.600 it when it's cold? Is it when it's warmed up? 2405 01:52:34.880 --> 01:52:37.199 Yeah, once it's warm typically. I mean, what are your 2406 01:52:37.239 --> 01:52:38.159 plates do though. 2407 01:52:40.039 --> 01:52:40.520 This month? 2408 01:52:40.920 --> 01:52:42.520 Then you don't have time for that. It's too late, 2409 01:52:42.680 --> 01:52:46.000 it's too nic it's too late to do paperwork I 2410 01:52:46.079 --> 01:52:48.279 have he's already got the card in hand. Yeah I 2411 01:52:48.359 --> 01:52:50.479 did not. I would just take it to an emission 2412 01:52:50.560 --> 01:52:52.319 place and hope for the best. That's all you can do. 2413 01:52:52.479 --> 01:52:53.760 Are the lights on right now? 2414 01:52:54.039 --> 01:52:54.359 Okay? 2415 01:52:57.479 --> 01:53:00.279 They're on often, on whenever they want want to be, 2416 01:53:00.960 --> 01:53:05.720 I mean right now. They're probably not a lifetime warranty 2417 01:53:06.279 --> 01:53:07.000 on the engine. 2418 01:53:07.159 --> 01:53:11.279 So oh you have a lifetime wait wait wait, how 2419 01:53:11.319 --> 01:53:13.319 did you get a lifetime warranty on that end? 2420 01:53:13.680 --> 01:53:16.479 Some of them actually came with a lifetime warranty maybe 2421 01:53:16.600 --> 01:53:17.880 to the original owner and. 2422 01:53:19.760 --> 01:53:22.640 Hasferable Yeah, it's for everybody. 2423 01:53:22.680 --> 01:53:25.960 And even in the extended warranties due to oil consumption, 2424 01:53:26.680 --> 01:53:30.319 are they still apply to subsequent owners? Hey, I think 2425 01:53:30.399 --> 01:53:32.520 you should take it to the dealer first, see if 2426 01:53:32.560 --> 01:53:33.840 it's covered by any warranty. 2427 01:53:33.960 --> 01:53:35.359 Absolutely good, Oh my god. 2428 01:53:35.439 --> 01:53:38.119 If it really does have that she's got the code 2429 01:53:38.119 --> 01:53:38.680 for the oil. 2430 01:53:38.600 --> 01:53:41.359 Consumption I did. 2431 01:53:42.079 --> 01:53:44.359 Yeah, And what they what they did is they kept 2432 01:53:44.399 --> 01:53:48.119 that they did a test on it and then you know, 2433 01:53:48.800 --> 01:53:52.039 and then they said that the test passed, they reset 2434 01:53:52.119 --> 01:53:54.800 the computer and sent me on my way. 2435 01:53:55.199 --> 01:53:56.239 So they said, if it. 2436 01:53:56.279 --> 01:54:00.199 Happens again that it'll probably at that point will probably replace. 2437 01:53:59.880 --> 01:54:02.039 The Well, okay, so what what dealer did. 2438 01:54:02.000 --> 01:54:02.520 You bring it to? 2439 01:54:04.319 --> 01:54:06.720 To McDonald Sunday. 2440 01:54:06.600 --> 01:54:09.800 And they said they're the ones that found mine. No problems, 2441 01:54:10.079 --> 01:54:12.159 no problems at all, and I had a new engine 2442 01:54:12.199 --> 01:54:14.800 in about a month. I'm shot. They said that the 2443 01:54:14.880 --> 01:54:20.079 oil consumption test is really basic. They basically they fill 2444 01:54:20.119 --> 01:54:22.600 it up, then you drive it for about thirty days 2445 01:54:22.600 --> 01:54:25.640 and you bring it back and if it's not the exact. 2446 01:54:25.359 --> 01:54:28.520 Same amount of oil, you get an engine and it's 2447 01:54:28.560 --> 01:54:29.239 not brand. 2448 01:54:29.079 --> 01:54:31.399 Surgery and mark if I heard Shirley correct, They said, 2449 01:54:31.439 --> 01:54:34.439 if this happens again, come back and we'll probably replace it. 2450 01:54:34.720 --> 01:54:36.439 Tell it get back. You got to get that hand 2451 01:54:36.720 --> 01:54:39.079 right now and check and make sure you don't run 2452 01:54:39.079 --> 01:54:40.119 out of oil in the meantime. 2453 01:54:41.760 --> 01:54:41.960 Yeah. 2454 01:54:42.039 --> 01:54:45.039 So I do watch the oil level and it's always 2455 01:54:45.119 --> 01:54:47.560 going down. And I did take it for the consumption 2456 01:54:47.800 --> 01:54:49.239 test initially. 2457 01:54:49.960 --> 01:54:51.840 And because I had read about it. 2458 01:54:52.119 --> 01:54:53.720 Yeah, and they didn't want to do it. 2459 01:54:54.399 --> 01:54:56.359 Well, I don't care if they want to do it 2460 01:54:56.479 --> 01:54:59.840 or not. Okay, Shirley, please, they told me that. 2461 01:55:00.079 --> 01:55:03.199 So, Shirley, when's the last time you were at McDonald 2462 01:55:03.279 --> 01:55:09.720 Hondetumber maybe? Okay, listen, I want you to bring it 2463 01:55:09.800 --> 01:55:12.600 back if it there, well, I want you to bring 2464 01:55:12.720 --> 01:55:15.279 it back there. Bring it back there and tell them 2465 01:55:15.319 --> 01:55:18.520 it's still consuming oil and I want to get this fixed. 2466 01:55:18.600 --> 01:55:21.199 You tell them that and then let us know what happened. 2467 01:55:21.199 --> 01:55:23.439 And I promise you this, If they're not going to 2468 01:55:23.520 --> 01:55:26.640 do it this second time, I will personally get involved 2469 01:55:26.960 --> 01:55:29.600 and I will call over there and talk to the 2470 01:55:29.720 --> 01:55:32.720 service manager and figure out why they're saying they're not 2471 01:55:32.800 --> 01:55:33.239 going to do it. 2472 01:55:33.399 --> 01:55:35.960 Because it's absolutely ridiculous. 2473 01:55:36.279 --> 01:55:39.199 That vehicle when it gets up around eighty thousand miles, 2474 01:55:39.520 --> 01:55:42.840 consumes more oil than it's supposed to. I didn't realize, 2475 01:55:42.920 --> 01:55:45.000 like D said, and I just looked it up. They 2476 01:55:45.119 --> 01:55:47.960 extended that warranty and passed it on to other people. 2477 01:55:48.399 --> 01:55:53.439 You deserve an engine in that vehicle, can, I said 2478 01:55:53.479 --> 01:55:53.800 I to. 2479 01:55:53.800 --> 01:55:56.319 The service manager because I gave them a bad rating 2480 01:55:57.720 --> 01:56:01.319 for a couple of reasons, but yeah, they would refuse 2481 01:56:01.399 --> 01:56:06.680 to do the consumption oil consumption test, and they their 2482 01:56:06.720 --> 01:56:11.039 recommendation was that I do the combustion chamber cleaning first 2483 01:56:11.960 --> 01:56:14.479 and go through their pro through the steps that they're tuning. 2484 01:56:14.560 --> 01:56:15.920 So they were trying to tell you something. 2485 01:56:16.520 --> 01:56:18.640 It's a process they want you to go through first. 2486 01:56:18.720 --> 01:56:22.279 It's not automatic as it was before. They're trying to 2487 01:56:22.479 --> 01:56:25.399 extend the life of these motors. So they're there is 2488 01:56:25.479 --> 01:56:26.399 the cleaning that they do. 2489 01:56:26.800 --> 01:56:28.880 How much did they want to charge you for that cleaning? 2490 01:56:30.720 --> 01:56:31.960 It was over one thousand dollars. 2491 01:56:32.159 --> 01:56:35.359 See that that's my problem. It's an issue, but that's 2492 01:56:35.399 --> 01:56:35.960 what they're doing. 2493 01:56:36.119 --> 01:56:38.840 Well, okay, then what other dan if McDonald Hondi's are 2494 01:56:38.920 --> 01:56:42.720 being ass it's fine, they can be acid. Are of 2495 01:56:42.760 --> 01:56:45.479 other Hondai dealers all over. I bring it to a wrapper, 2496 01:56:45.640 --> 01:56:49.079 no offense to them. But they're so if you drop 2497 01:56:49.159 --> 01:56:51.079 something off over there, it takes a month to get 2498 01:56:51.119 --> 01:56:51.439 it back. 2499 01:56:51.640 --> 01:56:53.359 They've got a small service department. 2500 01:56:54.279 --> 01:56:57.439 Who so I took it to Planet Hyundai in December 2501 01:56:57.560 --> 01:56:58.479 for an oil chain. 2502 01:56:58.359 --> 01:56:59.239 And what they say, and. 2503 01:57:02.399 --> 01:57:05.159 They didn't do the consumption chest, but I did call 2504 01:57:05.359 --> 01:57:08.119 a month later. I called and I told him where 2505 01:57:08.159 --> 01:57:08.840 the oil level is? 2506 01:57:08.880 --> 01:57:09.640 What they say. 2507 01:57:11.079 --> 01:57:14.880 And they just they don't They really don't say anything. 2508 01:57:14.960 --> 01:57:16.840 Hold on, surely, hold on, I got to take a break. 2509 01:57:17.119 --> 01:57:19.600 I mean, so so far no matter who she talks to, 2510 01:57:19.880 --> 01:57:23.520 won't do anything for surely, I think possibly, maybe you're 2511 01:57:23.600 --> 01:57:26.359 not approaching or breaching the subject. 2512 01:57:26.479 --> 01:57:28.079 Right, we'll talk after this. 2513 01:57:33.600 --> 01:57:36.880 Go with a sure thing Denver's best roofer Excel Roofing 2514 01:57:36.960 --> 01:57:39.600 dot com. You don't pay a cent until you're content. 2515 01:57:43.000 --> 01:57:46.119 Time for an insurance check up free, no obligation. In comparison, 2516 01:57:46.319 --> 01:57:49.840 call Compass Insurance paying too much your coverage at dozens 2517 01:57:49.880 --> 01:57:52.600 of insurance companies find out now three oh three seven 2518 01:57:52.720 --> 01:57:55.720 seven one help. You'll think you're his only customer when 2519 01:57:55.720 --> 01:57:58.000 you choose Frank durand the real estate Man dot com 2520 01:57:58.239 --> 01:58:01.359 to list your home with Remac allions three oh three 2521 01:58:01.479 --> 01:58:03.199 nine two zero sixteen twenty. 2522 01:58:02.960 --> 01:58:04.720 Two an iHeartRadio station. 2523 01:58:19.079 --> 01:58:21.560 All right, three oh three seven one three A two 2524 01:58:21.680 --> 01:58:25.119 five five. I'm gonna get back to Shirley. Shirley, listen here, 2525 01:58:25.319 --> 01:58:29.079 here's the bottom line. You've got to advocate for yourself 2526 01:58:29.119 --> 01:58:31.720 a little better. Write in the bad reviews on McDonald 2527 01:58:31.800 --> 01:58:34.399 for whatever reason, they probably don't want to deal with you. 2528 01:58:34.760 --> 01:58:36.680 And then if you bring it back to what was 2529 01:58:36.760 --> 01:58:40.279 the other one you said you brought it to planet, 2530 01:58:41.880 --> 01:58:44.319 if you had a good report with them, maybe bring 2531 01:58:44.399 --> 01:58:46.319 it back, but you got to drop it off for 2532 01:58:46.479 --> 01:58:50.880 oil consumption. Say listen, it's consuming oil. We've already done 2533 01:58:50.960 --> 01:58:52.399 the test. We know it's doing it. 2534 01:58:52.880 --> 01:58:54.720 Look up in the records from McDonald. 2535 01:58:55.039 --> 01:58:58.159 And then on top of that, uh, it's smoking sometimes 2536 01:58:58.199 --> 01:59:00.520 and I'm not going to pass emissions in my missions. 2537 01:59:00.600 --> 01:59:02.199 Do I have this warranty? 2538 01:59:02.439 --> 01:59:02.600 Now? 2539 01:59:02.640 --> 01:59:05.359 The other thing you can do is call up Hondai directly. 2540 01:59:05.680 --> 01:59:11.520 Have you done that? Well? 2541 01:59:11.680 --> 01:59:12.039 I did? 2542 01:59:12.319 --> 01:59:12.640 I knew. 2543 01:59:12.680 --> 01:59:13.479 I swear to God. 2544 01:59:13.520 --> 01:59:15.880 Hold on, I swear to God. Wait a minute, I 2545 01:59:16.000 --> 01:59:16.520 swear to God. 2546 01:59:16.600 --> 01:59:18.840 I said to these guys during break, I'm going to 2547 01:59:18.880 --> 01:59:21.600 bring up different ideas, and I guarantee she's done everyone. 2548 01:59:22.039 --> 01:59:25.079 Surely I would call Hondai back again then and get 2549 01:59:25.119 --> 01:59:26.960 through to them and say, guys, I brought it to 2550 01:59:27.039 --> 01:59:31.359 two different places. It's consuming over you know, a cort 2551 01:59:31.399 --> 01:59:34.880 of oil every x amount. This is getting ridiculous. Now 2552 01:59:34.960 --> 01:59:36.159 I got to pass emissions. 2553 01:59:36.840 --> 01:59:37.399 What do I do? 2554 01:59:37.600 --> 01:59:39.279 Who do you want me to bring it to? And 2555 01:59:39.439 --> 01:59:42.079 that's what I would do, and then that that would 2556 01:59:42.119 --> 01:59:44.479 be it. I mean, I can't imagine from there they're 2557 01:59:44.520 --> 01:59:47.399 not going to do anything. This isn't brain surgery. But 2558 01:59:47.560 --> 01:59:50.800 to have to spend one thousand dollars on whatever those 2559 01:59:50.880 --> 01:59:53.119 guys wanted you to do, I don't agree with that 2560 01:59:53.680 --> 01:59:56.279 at all. I would not do that in a million years, 2561 01:59:56.560 --> 01:59:59.359 and shame McDonald for that if they actually did that, 2562 01:59:59.640 --> 02:00:00.600 mcdonaldld Hondai. 2563 02:00:00.680 --> 02:00:02.319 I don't agree with that whatsoever. 2564 02:00:04.159 --> 02:00:07.399 Yeah, thank you Marca, Yeah, okay, I will give it 2565 02:00:07.680 --> 02:00:10.439 another try and call up. 2566 02:00:10.479 --> 02:00:14.000 Go away, Call up there debt number? Now, where is that? 2567 02:00:14.159 --> 02:00:16.720 When you were talking about where are you located? 2568 02:00:17.239 --> 02:00:20.520 Go with a sure thing Denver's Best roofer Excel Roofing 2569 02:00:20.640 --> 02:00:23.239 dot com. You don't pay a cent until you're content. 2570 02:00:26.640 --> 02:00:29.800 Time for an insurance check up, free, no obligation comparison 2571 02:00:29.960 --> 02:00:33.479 call Compass Insurance paying too much your coverage at dozens 2572 02:00:33.520 --> 02:00:36.239 of insurance companies find out now three all three seven 2573 02:00:36.359 --> 02:00:39.159 seven to one help. You'll think you're his only customer 2574 02:00:39.199 --> 02:00:41.399 when you choose Frank durand the real estate Man dot 2575 02:00:41.479 --> 02:00:44.800 com to list your home with Remax Alliance three all 2576 02:00:44.840 --> 02:00:46.760 three nine two zero sixteen twenty two. 2577 02:00:51.359 --> 02:00:54.880 All right, listen, Uncle Kevin figured something out on that Hondi. 2578 02:00:55.000 --> 02:00:58.199 This is interesting. I'm hoping she's still listening. So, Kevin, 2579 02:00:58.279 --> 02:01:00.359 what you're reading and we're talking about a lot lifetime 2580 02:01:00.399 --> 02:01:03.960 warranty on the engine for oil consumption on certain Santa 2581 02:01:04.000 --> 02:01:07.399 Fez and for that matter, certain hondais So what you 2582 02:01:07.560 --> 02:01:08.760 found out is go ahead. 2583 02:01:08.960 --> 02:01:14.399 They are requiring a certified carbon cleaning of the cylinders 2584 02:01:14.520 --> 02:01:17.239 before they will honor a warranty for consumption and breakdown. 2585 02:01:17.319 --> 02:01:19.560 What that is is truly just an additive. 2586 02:01:19.640 --> 02:01:20.039 What is it? 2587 02:01:20.399 --> 02:01:23.680 It's a spray and under pressure that will go into 2588 02:01:23.720 --> 02:01:27.199 the engine. As the engine's running, you're producing this and 2589 02:01:27.920 --> 02:01:31.039 the rings, the oil rings stick from carbon. So they're 2590 02:01:31.119 --> 02:01:34.640 hoping that they can clean the rings thereby stopping the 2591 02:01:34.720 --> 02:01:37.159 oil consumption and not have to replace the motor. 2592 02:01:37.319 --> 02:01:40.720 And they're saying the approximate cost is that the four 2593 02:01:40.760 --> 02:01:44.479 to six hundred, and this lady was quoted over one thousand. 2594 02:01:44.159 --> 02:01:45.920 Said out of thousands, maybe a little high. 2595 02:01:46.119 --> 02:01:49.199 So there's two questions here. One, could you do it 2596 02:01:49.319 --> 02:01:51.279 for somebody? And I already know you can do that, 2597 02:01:51.520 --> 02:01:56.479 But will Hondi accept that evidence because you said they use. 2598 02:01:56.439 --> 02:01:58.479 The word certified. They did stay certified. 2599 02:01:58.680 --> 02:02:00.800 Generally, that's going to be little. If I think of 2600 02:02:00.880 --> 02:02:03.000 a certified used car, it's going to be that's a 2601 02:02:03.119 --> 02:02:06.880 used car. It's sold through the same manufacturers dealers. So 2602 02:02:07.439 --> 02:02:09.319 I would say, you probably have to go to Hondai, 2603 02:02:09.399 --> 02:02:12.359 which I have problems with in general, but it is 2604 02:02:12.439 --> 02:02:12.880 what it is. 2605 02:02:13.079 --> 02:02:13.680 It is what it is. 2606 02:02:13.880 --> 02:02:17.039 And then the second thing is if she had that done, 2607 02:02:17.119 --> 02:02:19.600 then I guess they just run the oil consumption again. 2608 02:02:20.359 --> 02:02:23.800 So if she's still listening, I would call around to 2609 02:02:24.000 --> 02:02:27.960 different Hondaid dealers. It's probably even worth a trip, you know, 2610 02:02:28.239 --> 02:02:31.239 into the the tech center. I would call a rap 2611 02:02:31.399 --> 02:02:34.000 a ho on that one. You might have to set 2612 02:02:34.079 --> 02:02:36.520 up a time, but Kevin, that's something you could generally 2613 02:02:36.920 --> 02:02:40.239 wait on. Or is that something you would drop off dealerships. 2614 02:02:40.239 --> 02:02:42.680 It's hard to wait for much anything. Yeah, yeah, but 2615 02:02:42.800 --> 02:02:44.960 it's it's you know, anywhere from an hour to three 2616 02:02:45.039 --> 02:02:46.319 hours and then they'd be done. 2617 02:02:46.680 --> 02:02:48.840 So an hour to three hours, I would call around 2618 02:02:49.239 --> 02:02:51.800 and get the best price on that from a Hondaid 2619 02:02:51.880 --> 02:02:55.159 dealer and then deal with that dealer because listen, they 2620 02:02:55.199 --> 02:02:59.159 get paid on the warranty work. It's not like generally speaking, 2621 02:02:59.279 --> 02:03:02.359 unless if there's so busy, they're turning away stuff and 2622 02:03:02.479 --> 02:03:06.039 that's just simply not happening right now. The bottom line 2623 02:03:06.119 --> 02:03:08.000 is they get paid. They might not get paid their 2624 02:03:08.079 --> 02:03:11.439 full hourly rate, but these guys get paid to do 2625 02:03:11.680 --> 02:03:15.640 these swaps. There's no doubt about it. Question for JFR 2626 02:03:15.800 --> 02:03:18.720 call cars. Oh I'm sorry, Sean, I promise your next 2627 02:03:19.039 --> 02:03:21.520 Jan I left off with you. That trouble code, Kevin, 2628 02:03:21.760 --> 02:03:22.479 you looked it up. 2629 02:03:22.560 --> 02:03:25.560 What is it? It's a it's failure for one of 2630 02:03:25.600 --> 02:03:27.119 the banks. I think this one's bank one to go 2631 02:03:27.159 --> 02:03:29.640 on to what they call closed loop. So once the 2632 02:03:29.720 --> 02:03:32.399 car warms out, so it's an emissions it's an emissions 2633 02:03:32.439 --> 02:03:35.159 thing where the computer takes over when you first start 2634 02:03:35.199 --> 02:03:38.399 a car, and it's called it has standard settings, so 2635 02:03:38.560 --> 02:03:41.439 it's not adjusting once the car hits closed loop is 2636 02:03:41.520 --> 02:03:45.520 the term. The computer takes over all function of the emissions. 2637 02:03:45.680 --> 02:03:46.640 Jan what's your question. 2638 02:03:48.159 --> 02:03:51.560 Well, it says it's a control motor lock malfunction. 2639 02:03:53.199 --> 02:03:55.079 Give the code again. We might be looking at two 2640 02:03:55.119 --> 02:03:57.359 different codes. Give it again. P. 2641 02:03:57.840 --> 02:03:58.880 Eleven eight. 2642 02:03:59.680 --> 02:04:02.840 Yeah, that's a closed loop function not achieved. 2643 02:04:03.960 --> 02:04:05.840 It could it be the same thing. He's just reading 2644 02:04:05.920 --> 02:04:08.600 a different description. What's your description again. 2645 02:04:10.039 --> 02:04:12.760 Control, motor lock, malfunction. 2646 02:04:13.840 --> 02:04:15.319 A loop, a lock, I mean, I don't know. 2647 02:04:16.479 --> 02:04:20.399 Yeah, here, but here's the deal. Yeah, I had the 2648 02:04:20.520 --> 02:04:23.359 car sat for quite a while, so I had the 2649 02:04:23.760 --> 02:04:26.760 fuel tank the fuel purge, and then they did a 2650 02:04:26.880 --> 02:04:31.840 BG fuel Induction system service got it and the code 2651 02:04:31.880 --> 02:04:34.840 showed up after that. But the check engine light is 2652 02:04:34.960 --> 02:04:36.880 not on and it just passed the missions. 2653 02:04:37.640 --> 02:04:38.359 What could that be? 2654 02:04:38.680 --> 02:04:40.720 Well, wait, so the code hasn't come back on. 2655 02:04:43.199 --> 02:04:45.479 Well, no check engine light is on, but the code 2656 02:04:45.560 --> 02:04:48.159 showed up when they ran the emissions test at air 2657 02:04:48.239 --> 02:04:48.960 Care Colorado. 2658 02:04:49.239 --> 02:04:51.840 Well wait a minute, I mean that doesn't make I mean, 2659 02:04:51.880 --> 02:04:54.079 who really? So it showed up in the history. 2660 02:04:54.159 --> 02:04:54.920 It could be a history. 2661 02:04:55.000 --> 02:04:57.159 Yeah, that's all they saw it in the history. 2662 02:04:57.680 --> 02:04:59.640 Yeah, it's not an active It wasn't. 2663 02:05:00.159 --> 02:05:04.199 I didn't have that code when the car was decommissioned. 2664 02:05:05.239 --> 02:05:07.880 But Jen hold on, that could have been set when 2665 02:05:07.920 --> 02:05:09.840 they were draining the tank. That could have been set 2666 02:05:09.840 --> 02:05:10.359 at any time. 2667 02:05:10.439 --> 02:05:13.800 But even more important, I don't even know why it 2668 02:05:13.920 --> 02:05:17.760 matters because typically when that code goes off, wouldn't it 2669 02:05:17.840 --> 02:05:19.000 set a check engine light? 2670 02:05:19.279 --> 02:05:20.159 Yeah? Would so? 2671 02:05:20.359 --> 02:05:22.560 I mean, if your check engine light is not on 2672 02:05:22.880 --> 02:05:25.720 and it works, meaning you know it works, then I 2673 02:05:25.800 --> 02:05:28.840 wouldn't worry about it. It's a history code. And some 2674 02:05:29.039 --> 02:05:31.680 of the scanners to give you an idea scanner it 2675 02:05:32.159 --> 02:05:34.880 maybe a part store. They're not going to clear the history. 2676 02:05:35.119 --> 02:05:37.600 They're just going to clear the code, and it's still 2677 02:05:37.640 --> 02:05:40.039 going to be in history. And then, Jen, I'm telling you, 2678 02:05:40.159 --> 02:05:42.880 I really think it's just a history code. Man, I 2679 02:05:42.920 --> 02:05:44.760 don't think you have anything to worry about. 2680 02:05:45.760 --> 02:05:48.199 Yeah. When I put my little LOBD scanner in, it 2681 02:05:48.359 --> 02:05:49.199 pulls the code. 2682 02:05:49.479 --> 02:05:49.680 Yeah. 2683 02:05:49.800 --> 02:05:52.479 And because the light isn't so I guess my question 2684 02:05:52.600 --> 02:05:55.920 to Kevin is this is something that a technician can 2685 02:05:56.000 --> 02:05:56.840 just clear the code? 2686 02:05:57.800 --> 02:05:59.199 Yeah. Yeah, it should not be a big deal. 2687 02:05:59.279 --> 02:06:01.000 Yeah, you would be able to clear the history. 2688 02:06:01.119 --> 02:06:02.840 Yeah, yeah, be clear at all. Yep. 2689 02:06:03.199 --> 02:06:06.439 That's it, okay, And I just have one other thing 2690 02:06:06.600 --> 02:06:09.479 go ahead out there since this car day, Yeah, I 2691 02:06:09.800 --> 02:06:12.439 did some restoration on this and to do that, I 2692 02:06:12.560 --> 02:06:17.039 bought a Donor ls A nineteen ninety nine. Yeah, and 2693 02:06:17.199 --> 02:06:19.680 I used some parts from that and it has one 2694 02:06:19.760 --> 02:06:22.800 hundred and fifty six thousand miles on it and I'm 2695 02:06:22.880 --> 02:06:23.439 going to sell that. 2696 02:06:23.880 --> 02:06:27.199 So oh if anybody is looking for it, yeah, looking 2697 02:06:27.239 --> 02:06:29.760 for parts for an LS. Yeah, parts for an LS 2698 02:06:29.920 --> 02:06:32.359 help at troubleshooter dot com. You can email us if 2699 02:06:32.399 --> 02:06:34.720 you're looking for it. Help h E L P at 2700 02:06:34.720 --> 02:06:38.520 troubleshooter dot com. Sean, what's your question for JFR cars? 2701 02:06:40.840 --> 02:06:41.479 I was just wondering. 2702 02:06:41.880 --> 02:06:45.239 I've been looking for a Raptor R, but I'm not 2703 02:06:45.359 --> 02:06:47.760 going to pay no Twenty five grand over sticker. 2704 02:06:48.439 --> 02:06:49.560 I don't even know what dad is. 2705 02:06:49.640 --> 02:06:52.119 Hold on, let me take that break, and Rod's gonna 2706 02:06:52.560 --> 02:06:55.239 uh suck that information down and tell you what he 2707 02:06:55.279 --> 02:06:55.479 can do. 2708 02:06:55.560 --> 02:06:56.319 Everybody, hold tight. 2709 02:06:56.560 --> 02:06:59.760 Go with a sure thing Denver's Best roofer Excel Roofing. 2710 02:07:00.560 --> 02:07:06.239 You don't pay a cent until you're content. Time for 2711 02:07:06.319 --> 02:07:10.600 an insurance checkup free, no obligation comparison call Compass Insurance 2712 02:07:10.800 --> 02:07:13.800 paying too much your coverage at dozens of insurance companies 2713 02:07:13.920 --> 02:07:16.479 find out now three oh three seven seven to one help. 2714 02:07:16.680 --> 02:07:19.319 You'll think you're his only customer when you choose Frank 2715 02:07:19.399 --> 02:07:21.800 durand the real estate Man dot com to list your 2716 02:07:21.880 --> 02:07:24.960 home with Remax Alliance three oh three nine two zero 2717 02:07:25.119 --> 02:07:26.039 sixteen twenty two. 2718 02:07:30.199 --> 02:07:30.479 All right. 2719 02:07:30.560 --> 02:07:34.439 Three oh three seven one three eight two five five. Hey, Sean, Wow, 2720 02:07:34.560 --> 02:07:37.760 that is some truck. Brother, My god, it's like one 2721 02:07:37.840 --> 02:07:41.640 hundred and twenty five thousand, zero to sixty like in 2722 02:07:41.760 --> 02:07:46.039 three point eight. That is one bad ass forward. Now 2723 02:07:46.239 --> 02:07:50.159 here's the question, JFR cars. You can usually save people 2724 02:07:50.279 --> 02:07:53.800 money buying a new car on something like that that 2725 02:07:54.000 --> 02:07:56.520 is so in demand. I mean, where do you even 2726 02:07:56.640 --> 02:07:57.279 start on that? 2727 02:07:57.720 --> 02:07:58.520 You know what I'd do. 2728 02:07:58.680 --> 02:08:01.119 I'd just do a locate and see if I can 2729 02:08:01.199 --> 02:08:05.760 find that dealer that's willing to sell it for MSRP 2730 02:08:06.039 --> 02:08:08.640 or below, depending on what his demand and what area 2731 02:08:08.760 --> 02:08:11.760 he's in, and then we can start from there. 2732 02:08:12.199 --> 02:08:15.319 Now, do you ever order directly from the manufacturer for 2733 02:08:15.439 --> 02:08:19.560 people because they want a very specific color or you know, 2734 02:08:20.000 --> 02:08:21.800 a trim that's usually not sold. 2735 02:08:22.079 --> 02:08:23.640 We can, but it's indirect. 2736 02:08:24.039 --> 02:08:25.920 It have to go through a dealership, so you have 2737 02:08:26.039 --> 02:08:27.800 relationships with different dealers. 2738 02:08:27.960 --> 02:08:30.600 We do, so there's still a chance. Hey, Sean, if 2739 02:08:30.640 --> 02:08:33.920 you looked up if you custom order it, I mean, 2740 02:08:34.000 --> 02:08:36.399 are they still coming in at twenty five k higher? 2741 02:08:37.600 --> 02:08:37.800 Yeah? 2742 02:08:38.039 --> 02:08:38.239 Yeah? 2743 02:08:38.279 --> 02:08:40.800 And I have a one of the dealers in Denver 2744 02:08:41.159 --> 02:08:42.800 kind of screw me over after it came in. 2745 02:08:44.159 --> 02:08:45.079 Why what happened? 2746 02:08:46.720 --> 02:08:48.039 They sold it out from underneath? 2747 02:08:48.279 --> 02:08:50.560 It's for much more? Did you have a deposit down 2748 02:08:50.640 --> 02:08:50.840 on it. 2749 02:08:52.000 --> 02:08:54.079 Yeah, Now wait a minute, how do it they have 2750 02:08:54.159 --> 02:08:56.840 done that? You literally had a deposit in ave number? 2751 02:08:57.439 --> 02:08:58.239 Does the contract? 2752 02:08:59.279 --> 02:09:01.000 I didn't it have been okay, but I put an 2753 02:09:01.079 --> 02:09:03.079 order in and I put five hundred dollars down. 2754 02:09:03.039 --> 02:09:04.800 And how do you know it was yours that came in? 2755 02:09:06.800 --> 02:09:10.159 Well, it had been like it had been like twelve months, 2756 02:09:10.359 --> 02:09:12.680 and I'm like, it was a dealership right by my house? 2757 02:09:12.760 --> 02:09:13.800 What dealership was it? 2758 02:09:16.640 --> 02:09:16.840 Still? 2759 02:09:16.920 --> 02:09:17.479 Long forward? 2760 02:09:17.720 --> 02:09:20.239 Okay, I'd be pissed too, man, I wouldn't even. 2761 02:09:20.159 --> 02:09:22.760 Well, Sean, let me give me a call, let me 2762 02:09:22.800 --> 02:09:26.840 give you my cell phone number, and then let me 2763 02:09:27.039 --> 02:09:29.239 let me just search the country because there's there's a 2764 02:09:29.359 --> 02:09:32.680 lot of states that will have an allocation and we'll 2765 02:09:32.800 --> 02:09:36.720 only sell MSRP and those guys will be in a 2766 02:09:36.800 --> 02:09:37.560 much better position. 2767 02:09:37.720 --> 02:09:40.960 I never thought about that. There is state laws. What's 2768 02:09:41.039 --> 02:09:42.920 one of the states that you have to sell it 2769 02:09:43.079 --> 02:09:45.960 MSR I'm not sure off the top of Yeah, yeah, right, 2770 02:09:46.039 --> 02:09:47.319 that's your secret, sauce. 2771 02:09:47.920 --> 02:09:50.399 I know what he's saying. So hold on, Sean. That 2772 02:09:50.560 --> 02:09:52.359 might be a great thing. And that's why I love 2773 02:09:52.399 --> 02:09:54.880 about JFR. You don't enter in when people call you 2774 02:09:55.000 --> 02:09:56.840 up saying, hey, I've been looking around at a new 2775 02:09:57.239 --> 02:09:59.800 Honda Odyssey or whatever the hell it is. So you 2776 02:10:00.079 --> 02:10:02.039 go out and you find the best deal on it, 2777 02:10:02.159 --> 02:10:04.520 and you do you do everything. They even do the 2778 02:10:04.600 --> 02:10:08.199 closing with you. That there is still the manufacturer's warranty. 2779 02:10:08.239 --> 02:10:09.880 Everything's everything's the same. 2780 02:10:10.159 --> 02:10:11.760 Just get that little and you might even. 2781 02:10:11.600 --> 02:10:13.039 Deliver it to their house right. 2782 02:10:13.520 --> 02:10:16.039 In fact, it's almost like it in the valet service. 2783 02:10:16.600 --> 02:10:20.760 We try not being serious. That's pretty good, that's really cool. 2784 02:10:20.840 --> 02:10:23.279 So you save money. Is there any cars you don't 2785 02:10:23.399 --> 02:10:28.159 do Tesla besides Tesla, but you'll do use Tesla. 2786 02:10:28.399 --> 02:10:30.720 Yeah, we'll do use Tesla. We have a couple right now. 2787 02:10:30.920 --> 02:10:32.159 But there's Tesla. 2788 02:10:32.199 --> 02:10:34.600 You just so people know you have no choice Tesla. 2789 02:10:34.920 --> 02:10:37.880 They don't have dealerships. In fact, to me, I think 2790 02:10:37.960 --> 02:10:41.439 all manufacturers should go that way, honestly. But that's a 2791 02:10:41.479 --> 02:10:44.840 whole different conversation. But any other any other, how about 2792 02:10:44.840 --> 02:10:45.560 if I wanted a. 2793 02:10:45.640 --> 02:10:46.199 New you go. 2794 02:10:47.680 --> 02:10:49.319 You can find that one yourself. 2795 02:10:49.520 --> 02:10:53.960 Yeah, okay, what's the hardest car you've sourced that you've 2796 02:10:54.000 --> 02:10:55.640 actually come through and had to sale? 2797 02:10:55.720 --> 02:10:58.800 Something strange, maybe not hard, but something unique. 2798 02:11:00.520 --> 02:11:05.319 I think the like a GT a Ferrari, A Ferrari, 2799 02:11:05.640 --> 02:11:10.640 A Ferrari. Wow, big bots, it was really nice. Did 2800 02:11:10.680 --> 02:11:14.079 you get to drive it? I got in it. I 2801 02:11:14.159 --> 02:11:17.680 don't like Ferraris are made for a small Italian. Come 2802 02:11:17.840 --> 02:11:20.520 sixty one, you're not fitting in a Ferrari night one 2803 02:11:20.960 --> 02:11:21.720 might get into a. 2804 02:11:23.640 --> 02:11:25.720 So Jfi cars. Here's the phone number. 2805 02:11:25.720 --> 02:11:28.319 Anybody out there, And I'm not kidding three oh three 2806 02:11:28.920 --> 02:11:31.920 five twenty sixty eight thirty nine. If you've been looking 2807 02:11:31.960 --> 02:11:34.920 around you're sick of walking in and out doing the walkout, 2808 02:11:35.239 --> 02:11:37.600 I'm good at it. I'll walk in there and I'll say, 2809 02:11:37.680 --> 02:11:39.880 don't you don't you tell me you got to go 2810 02:11:40.119 --> 02:11:42.079 talk to somebody in the back room, I'll do the 2811 02:11:42.159 --> 02:11:44.760 walkout and I'll do it right here. I've been there. 2812 02:11:45.119 --> 02:11:47.399 I've been pitting them against each other. It's a pain 2813 02:11:47.520 --> 02:11:49.960 in the ass. Have these guys do it for you? 2814 02:11:50.399 --> 02:11:54.520 JFR cars dot com. JFR cars dot com or three 2815 02:11:54.640 --> 02:11:58.239 oh three five twenty sixty eight thirty nine. 2816 02:11:58.319 --> 02:12:00.199 Hey Kyle, what's going on with you? 2817 02:12:00.359 --> 02:12:00.960 Really quick? 2818 02:12:01.079 --> 02:12:01.239 Man? 2819 02:12:02.319 --> 02:12:04.800 Yeah, it's a quick problem. So I bought this car 2820 02:12:05.000 --> 02:12:08.600 used but Vinci and he gets cold, like below thirty miles, 2821 02:12:08.680 --> 02:12:12.720 like thirty degrees. My displaying south. System will turn off 2822 02:12:13.199 --> 02:12:15.520 and turn back on, and there's times when it's really cold, 2823 02:12:15.560 --> 02:12:16.840 it'll do it like several times. 2824 02:12:17.399 --> 02:12:21.079 So it just reboots. Is it a touchscreen, Yeah, no. 2825 02:12:21.239 --> 02:12:22.960 It's not a touch screen. It's got like a little 2826 02:12:23.000 --> 02:12:24.279 knob on the center card. 2827 02:12:25.920 --> 02:12:29.039 Kevin Sheridan, Auto Tech cold weather. 2828 02:12:29.000 --> 02:12:31.439 Cross hats a couple. It could be a weak battery. 2829 02:12:32.319 --> 02:12:36.399 Uh so unless you the battery can be dropping vaultage. 2830 02:12:36.720 --> 02:12:39.319 They also had problems with the SD card they're using that. 2831 02:12:39.439 --> 02:12:40.680 Wait, wait, wait, I got to ask you this. 2832 02:12:40.800 --> 02:12:43.359 So even if the car is running on the alternator, 2833 02:12:44.000 --> 02:12:47.000 if the batteries no good, the radio is probably pulling 2834 02:12:47.039 --> 02:12:47.640 from the battery. 2835 02:12:47.760 --> 02:12:49.359 So therefore it could. 2836 02:12:49.359 --> 02:12:51.479 Recycle like guess it can do different things to it. 2837 02:12:51.600 --> 02:12:52.960 Yeah, okay, and then what were you saying? 2838 02:12:53.079 --> 02:12:55.760 They had problems with the SD cards the navigation SD 2839 02:12:55.920 --> 02:13:00.439 card because it's a whole system navigation. It's just corrupt 2840 02:13:00.520 --> 02:13:02.520 the cards. So it reboots the system. 2841 02:13:02.319 --> 02:13:05.680 With weather related though cult yeah, it's from a defective card. 2842 02:13:05.840 --> 02:13:08.520 Now wait a second, have you popped out that card, Kyle? 2843 02:13:09.600 --> 02:13:14.279 No, because I haven't really I work, so I don't 2844 02:13:14.319 --> 02:13:14.840 have time to do it. 2845 02:13:14.960 --> 02:13:16.840 But isn't that wait, a minute. Isn't that just a 2846 02:13:16.920 --> 02:13:17.960 paper clip or something? 2847 02:13:18.000 --> 02:13:19.199 How do you pop it out? Kevin? 2848 02:13:19.239 --> 02:13:22.119 I don't. I'm not one percent familiar, but I've read 2849 02:13:22.159 --> 02:13:22.680 about them. 2850 02:13:22.640 --> 02:13:25.399 Because look up how to pop out the SD card 2851 02:13:25.520 --> 02:13:29.319 navigation or the navigation card and see if that fixes it. 2852 02:13:29.800 --> 02:13:32.439 And if so, there you go. That was cheap and easy. 2853 02:13:33.640 --> 02:13:35.960 Yeah, the dealership and then. 2854 02:13:37.560 --> 02:13:39.800 Oh my god, yeah, in fact, and if that doesn't 2855 02:13:39.840 --> 02:13:41.439 do it, bring it up to Kevin. If it's an 2856 02:13:41.439 --> 02:13:43.920 electrical problem. I mean, that's what they do when they 2857 02:13:44.000 --> 02:13:46.840 bought Lakewood Electric. By the way, Kevin Cock can share 2858 02:13:46.880 --> 02:13:49.520 it an auto tech. Here's the bottom line. These guys 2859 02:13:49.600 --> 02:13:51.680 can do all your maintenance. They can do the air 2860 02:13:51.720 --> 02:13:54.560 conditioner service coming up. They can check for leaks on it, 2861 02:13:54.640 --> 02:13:59.079 cooling system flushes, they can do tire rotations, break jobs, alternators, 2862 02:13:59.319 --> 02:14:01.800 full engine. They can do all the maintenance you need. 2863 02:14:02.079 --> 02:14:04.199 And it doesn't break any warranties and you're going to 2864 02:14:04.239 --> 02:14:06.640 get a better price in the dealer. Everything they do 2865 02:14:06.840 --> 02:14:11.159 is three year, thirty six thousand mile nationwide, and they 2866 02:14:11.199 --> 02:14:13.760 can do all the repairs. If it breaks, they can 2867 02:14:13.880 --> 02:14:17.039 fix it almost every single brand, right, Kevin, I mean, really, 2868 02:14:17.399 --> 02:14:22.159 besides full electrics. You work on everything yep, shardanautotech dot com. 2869 02:14:22.279 --> 02:14:26.199 Hey listen, I appreciate you spending the afternoon with us 2870 02:14:26.239 --> 02:14:29.000 on The Troubleshooter Show. We're going to be back here Monday, 2871 02:14:29.119 --> 02:14:33.159 fighting crime, same BAT time, same BAT channel. Thank you, 2872 02:14:33.319 --> 02:14:38.279 Dragon Kelly, thank you, Rod Greer, Kevincoalkindeputy Doc Dimitri