Speaker 1: Ripped news advice, so you don't have come running as
Speaker 1: fast as we can. Show Shooter's gonna help coming.
Speaker 2: Man, This is the Troubleshooter Show now, Tom Martinez, welcome, Welcome,
Speaker 2: my friends to the only show of it's kin.
Speaker 3: We're here to solve problems, answer questions, take your complaints,
Speaker 3: make your life a little bit better.
Speaker 2: To the tune of over. Listen to this number. Three
Speaker 2: hundred million dollars million dollars in cash, merchandise exchanges refunds.
Speaker 3: Directly due to this show. Wake up out there, Today's
Speaker 3: Car Day. You got any car issues? I've got a
Speaker 3: great group of folks in as usual on car Day.
Speaker 3: Kevin Cokin shared in Auto Tech, Kevin, what's been going on?
Speaker 4: Man?
Speaker 1: You doing good?
Speaker 5: Yeah, same same, just staying busy.
Speaker 2: Yeah, I love it.
Speaker 3: Just once again, we got so used to the sixties seventies.
Speaker 3: I thought you'd be doing air conditioning services this week.
Speaker 5: I've done this month.
Speaker 2: That's amazing.
Speaker 5: It started early.
Speaker 2: People are going to start thinking of that real quick.
Speaker 2: Rod Greer jfr Cars, how's the car business man?
Speaker 5: Loving it? You selling a lot, selling a few cars,
Speaker 5: a lot of the new cars. There's a lot of
Speaker 5: new brokerage.
Speaker 6: Yeah, a lot of some new incentives are going on
Speaker 6: right now, trying to get the people's attention.
Speaker 3: We'll get into that. Man, I'm really curious about the incentives.
Speaker 3: In fact, I'll tell everybody kind of what I'm looking at,
Speaker 3: and it's pretty nuts. And I think there's going to
Speaker 3: be more incentives to come. I have no idea what's
Speaker 3: going to happen with these tariffs now, and I'm talking
Speaker 3: just Canada and car parts. My god, I have no clue.
Speaker 3: One minute, I think, oh, my god, every car is
Speaker 3: going to be twelve grand higher. Next thing, I go, no,
Speaker 3: I don't think so. So I mean, I have no idea.
Speaker 2: And why when I learned that we build cars like this,
Speaker 2: it drove me crazy.
Speaker 3: So they'll like build a part in Mexico and then
Speaker 3: they'll ship that part to the US, so that part
Speaker 3: comes across the border. Then for some reason it goes
Speaker 3: to Canada. Then for some reason it comes back to
Speaker 3: the US as a full car. I didn't know one
Speaker 3: part could travel to all three nations, and I find
Speaker 3: that just dumb. I mean, honest to god, I had
Speaker 3: no idea it worked that way, and it doesn't work
Speaker 3: that way for all parts. But it's kind of crazy
Speaker 3: if it starks in Mexico, comes to US and then
Speaker 3: it ships over to build the frame out maybe, and
Speaker 3: then they put.
Speaker 2: The body on in the US. I mean, I have
Speaker 2: no idea how they do it. I'd like back in
Speaker 2: the day when we actually built the cars here, how
Speaker 2: about you guys.
Speaker 5: Yes, yeah, but a lot of the imported cars quote
Speaker 5: import it built here, and it Hana Arteta that makes
Speaker 5: most of their cars here.
Speaker 2: Yeah, one of them makes almost all of them, like
Speaker 2: Kentucky Overgmiah those places.
Speaker 3: I think Tesla makes quite a few here. Yeah, I mean, yeah,
Speaker 3: there's some that make them all here.
Speaker 5: Honda is going to open up a plant here.
Speaker 3: They we're going to do the big one in Mexico
Speaker 3: right right right, and now they're bringing it here. But
Speaker 3: I think that was even pre tariff. I think that
Speaker 3: was more of a Trump deal.
Speaker 2: I don't know.
Speaker 5: I'm not sure.
Speaker 6: But the incentives are there now and I don't know
Speaker 6: they weren't there before, so I'm not sure.
Speaker 3: Yeah, And I've always said this about tariffs. I find
Speaker 3: it crazy that you can go to some other countries
Speaker 3: and you don't see Ford trucks, Chevy trucks, Dodge.
Speaker 2: You don't see our products. They just simply cost too much, right.
Speaker 5: I had read an article that it was nine cars
Speaker 5: for every one car. That's crazy. That's going to another nation.
Speaker 2: And if you think about the US, our diversification on
Speaker 2: cars is absolutely insane.
Speaker 5: Think about it.
Speaker 3: If you look around, you see Toyota, you see Nissan,
Speaker 3: you see Kiya, you see Hondi, you see Ford, you
Speaker 3: see Chevy, you see Tesla, and I'm missing a bunch.
Speaker 3: And then all the Germans, so I mean Lucie, Audi
Speaker 3: and Mercedes. But my god, we have everything here. We
Speaker 3: have everything everything. In fact, I don't even know what
Speaker 3: the biggest seller is. You know, I've been in that
Speaker 3: line of car. I've been a Hondai guy forever, purely
Speaker 3: based on warranty, and I know Kia has it, but
Speaker 3: I can't. My daughter was like, oh, I really like
Speaker 3: the look of the Nissan and she's looking to get
Speaker 3: in a car, and I said, well, make sure you
Speaker 3: look at the warranty, and that's all I said to her.
Speaker 3: The next day I heard from her, she goes, you know,
Speaker 3: that's only a thirty six hoousand mile warranty, and the
Speaker 3: Hondai and the ki are one hundred.
Speaker 6: It's like, yeah, it makes sense, you know, for getting
Speaker 6: a kid in there and you don't have to worry
Speaker 6: about that kid for the next five years through college.
Speaker 5: Well, this would be her, this would be her first
Speaker 5: she buys car. Okay. So she's done with law school
Speaker 5: this year, okay.
Speaker 3: And she's looking out of her own pocket for once.
Speaker 3: I love that part of life, gentlemen. My favorite part
Speaker 3: of life so far as when the kids start buying everything.
Speaker 6: I haven't gotten there yet, old yours. They're twenty four
Speaker 6: to twenty three and twenty one.
Speaker 2: Yeah, you're still flipping the tab, aren't you?
Speaker 7: On some stuff?
Speaker 5: I got lucky.
Speaker 2: She's coming out. She's got a nice job lined up.
Speaker 3: She's gonna be working for Dan Kaplis actually, and my
Speaker 3: son's kicking ass in Nebraska working for Walmart. And he
Speaker 3: hasn't been on our dime since he was twenty two.
Speaker 3: It's twenty two behind. Yeah, I just now, I just
Speaker 3: got to figure out the wife. She's probably listening. I
Speaker 3: gotta watch he Usually she's next to me, and I
Speaker 3: know i'd feel the yelbow.
Speaker 8: You know.
Speaker 5: It's really interesting walk well.
Speaker 9: People west of the Mississippi always say the wife. The
Speaker 9: wife people Becky's always say my wife. Well, when I
Speaker 9: grew up in Jersey, I hate to say it. I
Speaker 9: get if I say this on air, not not in
Speaker 9: the terms I'm going to say it now. But I
Speaker 9: was in the habit of saying the old lady.
Speaker 2: And then the other one. I'd always get yelled for
Speaker 2: on the air if I got mad at someone. And
Speaker 2: this was back when I was doing more general talk
Speaker 2: on KOWA, so years ago is I'd say, you know
Speaker 2: that broad really pissed me off. And let me tell you,
Speaker 2: women do not like being called broad. So I've readapted.
Speaker 2: I'm not a dinosaur, I know how to change. Let's
Speaker 2: put it that way, all right.
Speaker 3: Three three seven, one, three eight, two five five. You've
Speaker 3: been ripped off taking advantage of just want to talk.
Speaker 3: We love talking to you. That's what this show's about.
Speaker 3: We're basically a place for everybody to get together and
Speaker 3: talk about what's going on, who's doing things right, who's
Speaker 3: doing things wrong, who's ripping who off? And we love
Speaker 3: going after the bad guys, whether it's a contractor or dentist,
Speaker 3: a lawyer or landlord.
Speaker 2: And we love recouping money for you.
Speaker 3: If you have tried other means and you can't get
Speaker 3: someone's attention, you should try us. And I'll tell you
Speaker 3: why we use the power of the media to go
Speaker 3: after the scumbags. I'll put it like that, three zero
Speaker 3: three seven to one, three eight two five five three
Speaker 3: oh three Martino.
Speaker 2: That number works when we're live. It also works over
Speaker 2: the weekend, at night anytime. If we don't answer, leave
Speaker 2: a message. I promise we'll get back to you and
Speaker 2: then help HLP at troubleshooter dot com. By the way,
Speaker 2: real quick, and I'm going to go to Julie. She's
Speaker 2: got a problem with stretch lab. Not even sure what
Speaker 2: that is. But this hour brought to you by Paul
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Speaker 3: waterpros dot net. Now I need to understand. I think
Speaker 3: I actually heard of Hey, Julie, I think I have
Speaker 3: heard of stretch Lab. Isn't that like a exercise place
Speaker 3: like with a monthly subscription?
Speaker 5: And what is it like yoga? What is it?
Speaker 10: First of all, well, it's it's an assisted living studio. Boy,
Speaker 10: was I off stretching? Yeah, assisted stretching studio where they
Speaker 10: have lexologist. Okay, just you and lengthening and stretching and
Speaker 10: strengthening you know, muscles when you're in surgery discovery, or
Speaker 10: you have a disability, or you're a senior citizen like
Speaker 10: me where things are kind of tightening up, but I
Speaker 10: don't want to be able to move better.
Speaker 5: It looks really cool.
Speaker 3: It says one on one assisted stretches with mobility experts,
Speaker 3: decrease pain, hit your reset button, feel better, find a
Speaker 3: studio near you. Yeah, okay, cool, it's kind of like
Speaker 3: assisted yoga. How's that with flexologists. Well, what's going on
Speaker 3: with them? What kind of problem were you having?
Speaker 10: Well it was It was great for the first year
Speaker 10: and a half. They opened the studio in Long Lunch,
Speaker 10: which I became a member of. And but in November
Speaker 10: of last year we got this notice. All the clients
Speaker 10: got to notice. It belonged to the Long Mounth studio
Speaker 10: that said they'll be closing in two weeks. And you know,
Speaker 10: that was all the notice we had. I don't know
Speaker 10: if everybody had an automatic withdrawal on their How much.
Speaker 5: Were you paying per month? How did that work?
Speaker 10: Well, it paid you pay per stretch and per length
Speaker 10: of stretch. So my membership was for four stretches a
Speaker 10: month at twenty five minutes a stretch.
Speaker 11: You could do a you could do fifty.
Speaker 10: Minute stretches, whatever.
Speaker 12: So they all varied.
Speaker 10: Mine was kind of the low end membership of one
Speaker 10: hundred and seventy nine dollars a month.
Speaker 3: So for one hundred and seventy nine bucks a month,
Speaker 3: you could get how many I just want to understand
Speaker 3: their their their sales. Here you get how many times
Speaker 3: can you go in for a half hour? Roughly four times, okay,
Speaker 3: and that's what you were paying. Now is that a
Speaker 3: yearly You pay monthly, but it's a yearly sign up.
Speaker 5: How does that work?
Speaker 10: Well, it kind of yeah, it felt that way where
Speaker 10: you just kind of I mean, I didn't sign any
Speaker 10: contractual careerment for a year or anything. But okay, you
Speaker 10: could pause your membership like let's say you were going
Speaker 10: to go on vacation or something like that. You could
Speaker 10: pause your membership for a month.
Speaker 5: Okay.
Speaker 3: So ultimately, so ultimately, let me fast forward real quick.
Speaker 3: Where are we at right now?
Speaker 10: Well, right now, I'm trying to get the refunds for
Speaker 10: the money that was deducted from my checking account the
Speaker 10: day they announosure.
Speaker 3: Oh wait a second, did they charge you after so
Speaker 3: they closed down and they still charged you?
Speaker 10: Not exactly they I got the email from them that
Speaker 10: they were closing the same day. Half it was kind
Speaker 10: of a happenstance that my you know, card is charged.
Speaker 3: Well, I'm not so sure that was a happenstance. Hold
Speaker 3: on a second. So she got charged the same day.
Speaker 3: You know what, I'd be upset too. You go to
Speaker 3: pay for that month coming up and that very day
Speaker 3: you get an email saying we're closing. That's a little strange.
Speaker 3: Hold on, we're going to dig into that after this.
Speaker 3: We got two lines open three zero three seven one
Speaker 3: three eight two five five.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
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Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Humpus Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one.
Speaker 5: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 5: Right three oh three.
Speaker 2: Seven one three eighty two five five three zero three Martino?
Speaker 2: Did I come back early on that?
Speaker 1: Oh?
Speaker 5: Okay?
Speaker 3: I started looking down. I was still offline so I
Speaker 3: could hear Kelly talking.
Speaker 2: What can I say?
Speaker 3: Three zero three seven one three eight two five five
Speaker 3: three oh three Martino, You've been ripped off for taking
Speaker 3: advantage off. We got some lines open, love to hear
Speaker 3: free mail. It's also car Day. We're going to be
Speaker 3: talking all different things about cars. You have any questions
Speaker 3: on car purchases, car repairs, car anything. We'd love to hear,
Speaker 3: Famian now, Julie. So basically the day Stretch Labs charge
Speaker 3: your credit card one hundred and seventy nine bucks for
Speaker 3: the month coming up. They also sent you an email
Speaker 3: saying the location and Longmont was closing.
Speaker 5: Correct.
Speaker 8: Correct?
Speaker 13: So what you know?
Speaker 10: So of course you I'm guessing everybody's membership for news
Speaker 10: on different days.
Speaker 3: Yeah, I don't know, but I mean, who really cares.
Speaker 3: It doesn't matter. You say it was ironic, it happened. Honestly,
Speaker 3: I don't know if it was or not, but it
Speaker 3: doesn't matter. So then what happens from there? You call
Speaker 3: them up and say, hey, what's going on?
Speaker 10: Well, let's see on the second, so this is the
Speaker 10: twenty second of November. On the second of December, they
Speaker 10: sent an email saying that memberships will be canceled and
Speaker 10: refunds will be made. Refunds will be pro rated on
Speaker 10: the used are unused sessions, and thanks for your patients.
Speaker 12: We'll get back to you.
Speaker 5: Cool.
Speaker 10: Well, I didn't hear anything for a couple of weeks,
Speaker 10: so I know of them on the twentyth asking when
Speaker 10: the refund process was going to start responding to the
Speaker 10: email that came on the side.
Speaker 3: Hey, Julie, were they going to do an entire refunder
Speaker 3: a pro rated because I think you said they were
Speaker 3: closing in two weeks.
Speaker 5: How did that part work?
Speaker 10: Well, if you didn't use your sessions, then.
Speaker 2: You was it like you were?
Speaker 7: I got you charged by the week I got you,
Speaker 7: So you know, I didn't use any of those four sessions,
Speaker 7: so I understand I didn't do the whole seventy nine.
Speaker 3: So so if I asked them, right, I assume you're
Speaker 3: calling because you still haven't had a refund.
Speaker 5: Correct? Correct? So what are they saying now?
Speaker 2: What are they saying right now?
Speaker 10: Well, in the last two days, there's been some action
Speaker 10: saying from this club ready which I'm not sure who
Speaker 10: that is, wrote an email to the owner of the
Speaker 10: Port Collins or who I think might have been the
Speaker 10: owner of the Longlant store, saying that my membership is
Speaker 10: going to be pro rated at five dollars and ninety
Speaker 10: six cents a day for the fourteen days after from
Speaker 10: the notice to the time they closed, giving me a
Speaker 10: pro rated refund of ninety five dollars. And I wrote
Speaker 10: back immediately and said, no, my, you know, we weren't
Speaker 10: paying by the day or the week. We were paying
Speaker 10: by the session. And I didn't use any of the
Speaker 10: four sessions for one hundred and seventy nine dollars I
Speaker 10: was charged well, I asked, so I.
Speaker 14: Go ahead, Hold on, Dimitri, go ahead, Hey, Julie, I
Speaker 14: got a suggestion. I think it will shortcut this weird
Speaker 14: process that you're going through. Just dispute the thing on
Speaker 14: your credit card and all you do is you submit
Speaker 14: one paragraph and it says, hey, I paid on this
Speaker 14: date and the same day they told me they were
Speaker 14: going out of business, and here's the email, and you
Speaker 14: can get a credit from your credit card company. Now
Speaker 14: you don't have to figure out who owns what store,
Speaker 14: and what company's going to rEFInd you and how much
Speaker 14: they're going to pro rate.
Speaker 6: You.
Speaker 5: Just get the entire payment back from your charge card.
Speaker 3: I guarantee you will work in this club. Ready that
Speaker 3: I'm looking at it looks entirely different. I understand they
Speaker 3: have a stretchologist, but I mean it's kind of a
Speaker 3: whole different setup. If you don't want to go here,
Speaker 3: I don't think they could force you in any way
Speaker 3: to bring it to a different place and be like
Speaker 3: buying a gift card for a pizza place that goes
Speaker 3: out of business and they say, well, you can use
Speaker 3: it at the Chinese restaurant. I mean, it doesn't make
Speaker 3: any sense.
Speaker 2: So I love what D said. Why haven't you just
Speaker 2: called up your credit card company?
Speaker 10: Well, I guess basically because I was just waiting for
Speaker 10: you know, I just assumed as great a company as
Speaker 10: they seem to be.
Speaker 5: They've just done. Yeah.
Speaker 10: The reason I'm upset now is because when I called
Speaker 10: law called for Collins Is they said, oh, we get
Speaker 10: a couple of calls a week from people who haven't
Speaker 10: gotten their refunds yet.
Speaker 5: Okay, there's your answer. Well, hold on, let's do this.
Speaker 5: I'd like to do this.
Speaker 2: I'm the big break D. Why don't you call over there.
Speaker 3: And just see if they'll do it today and if not,
Speaker 3: if they if they don't agree to do it now,
Speaker 3: come Monday morning, Pegy, you dispute it with your credit
Speaker 3: card company.
Speaker 2: I mean, but it would be a lot easier.
Speaker 3: It would be a lot easier if D can get
Speaker 3: through to them and say, what the hell's going on?
Speaker 3: I mean, really, this is a simple deal. It's one
Speaker 3: hundred and seventy nine bucks. It's not going to break anybody.
Speaker 14: I can't believe how much time has been wasted on
Speaker 14: all these communications.
Speaker 5: I don't know why they didn't just refund everybody in
Speaker 5: bulk and call it done.
Speaker 14: Because they don't have the money or they don't want
Speaker 14: to part with it. That's why they didn't refund everyone
Speaker 14: in bulk.
Speaker 5: Well maybe go ahead, Pegy.
Speaker 10: Well my concern. You know, I'm a senior citizen. All
Speaker 10: the clients that I saw there were senior citizens. Yeah,
Speaker 10: somewhere in wheelchairs.
Speaker 15: There.
Speaker 5: We get it.
Speaker 2: We don't got it. We don't got to be labor
Speaker 2: it anymore.
Speaker 5: We get it.
Speaker 2: So listen, we're going to get your information. I'm going
Speaker 2: to put you on hold.
Speaker 3: D He's going to make a call over there during
Speaker 3: the show, and we're going to see what happens. And
Speaker 3: if it doesn't go the exact way that Dmitri wants
Speaker 3: it to go during the conversation, or they don't answer
Speaker 3: or something, then you're going to dispute your credit card.
Speaker 3: It's very simple. Call the number on the back of
Speaker 3: the credit card, tell them I pay monthly for this.
Speaker 3: There's no yearly subscription. But none of that matters because
Speaker 3: they went out of business. I even have the email
Speaker 3: where they went out of business and they said they
Speaker 3: were going to refund me, and I've.
Speaker 2: Waited however long it's been.
Speaker 3: I've waited two three weeks and they still haven't refunded me.
Speaker 3: Your credit card company is going to give you a credit,
Speaker 3: a provisional credit, and then if they don't fight it,
Speaker 3: and I can't imagine what basis they'd fight it on,
Speaker 3: it'll turn into a real credit in thirty days. So
Speaker 3: that's where I want you to go with that, Julie,
Speaker 3: simple as that. Pegy has a problem with an apartment.
Speaker 3: By the way, we have two lines open three zero
Speaker 3: three seven to one three talk three oh three seven
Speaker 3: one three eight two five five Peggy, really quick before
Speaker 3: I go to break what is going on with the
Speaker 3: appoint aartment?
Speaker 11: Okay, yeah, this is me. I live at tam And
Speaker 11: Hall at nineteenth in Olgen. It used to be connected
Speaker 11: to the old Children's hospital.
Speaker 5: Okay.
Speaker 11: I'm a breast cancer patient and have been for thirty years. Okay,
Speaker 11: there's a smell that comes out of when my heater
Speaker 11: fan is on, and it smells like sure this has
Speaker 11: been going on for a long time, and I had
Speaker 11: emails showing where I try to get in touch with
Speaker 11: the office and the company management company. And a gentleman
Speaker 11: here at my job suggests that he said, have you
Speaker 11: called Tom Martine? And I didn't even think of it?
Speaker 5: Is that Tam and Hall?
Speaker 2: And I've got to ask you, this is that some
Speaker 2: kind of landmark as well?
Speaker 15: Yes it is?
Speaker 3: Okay, I'm looking at the right place, all right, hold on,
Speaker 3: hold on, let me take this break. I got an
Speaker 3: idea and we're all going to kind of think about
Speaker 3: it during the break. Two lines to open three zero
Speaker 3: three seven to one three talk.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com.
Speaker 16: You don't pay a cent until you're contenth.
Speaker 13: Time for an insurance check up free, no obligation in
Speaker 13: comparison call Compass Insurance paying too much your coverage at
Speaker 13: dozens of insurance companies find out now three oh three
Speaker 13: seven to seven to one help. You'll think you're his
Speaker 13: only customer when you choose Frank durand the real estate
Speaker 13: Man dot com to list your home with Remax Alliance
Speaker 13: three oh three nine two zero sixteen twenty two.
Speaker 2: All right, three oh three seven and three eight two
Speaker 2: five to five.
Speaker 3: I was talking during the break to these guys, and
Speaker 3: I want to thank Rod Greer jfr Cars. He's he's
Speaker 3: a real man. He gets attached to his grills like
Speaker 3: I do. So Suzanne is making me. Yeah, yeah, you
Speaker 3: call me henpecked. I guess maybe that's what they call it.
Speaker 2: I have multiple grills and smokers at our house and
Speaker 2: I haven't used some of them for a while, so
Speaker 2: I've been forced to get rid of them. We have
Speaker 2: a big roll off that was delivered, so we're kind
Speaker 2: of doing our spring cleaning, so.
Speaker 5: Two dramatic forced two of my grills.
Speaker 3: Two of my grills will be in the roll off
Speaker 3: on Sunday. We've got some kids coming over to help
Speaker 3: us get everything out of there. I'm going to have
Speaker 3: us sending you off ceremony. And I asked Kevin. I said,
Speaker 3: don't you feel the same way when you've got to
Speaker 3: throw away either a smoke or a grill? And Kevin
Speaker 3: said no. Then I asked Rod, and Rod Rod agreed
Speaker 3: with me.
Speaker 5: You would.
Speaker 2: It would be very hard for you to get rid
Speaker 2: of the trigger you've had for over twenty five years.
Speaker 5: It would be tough. It would be.
Speaker 2: I mean you would you would cry, you would probably,
Speaker 2: I mean, what would you do?
Speaker 6: I think my wife probably would cry too, because I
Speaker 6: got to do most of the cooking.
Speaker 5: Yeah, she likes everything on the grill as well.
Speaker 3: So I'm gonna end up keeping my pellet smoker, my
Speaker 3: infrared pro pane grill, which basically had no flare ups.
Speaker 2: So when you're making chicken, man, you don't come out
Speaker 2: and you got those flames coming.
Speaker 3: It's just a beautiful girl. And then of course my
Speaker 3: medium green egg. You don't throw away an egg. So
Speaker 3: it's gonna be a rough weekend. Monday is gonna be. Uh,
Speaker 3: Monday's gonna be a tough day. We'll give you some
Speaker 3: emotional support on Monday.
Speaker 4: Walk.
Speaker 3: You know, as you get older, into your fifties, you
Speaker 3: start losing loved ones. You know, in your forties a
Speaker 3: lot of times you lose grandparents. But this is uh,
Speaker 3: it's gonna be a tough weekend.
Speaker 6: John, Believe a lot deeper love, deeper manhood is going
Speaker 6: on right now.
Speaker 2: I think I have a feeling a couple of breweries
Speaker 2: are going to be in the picture for Sunday.
Speaker 5: Now, dragging, where's that said violin sound. When we need it,
Speaker 5: maybe just go visit Ace Hardware. Look at all the grills.
Speaker 3: All right, we do have a real serious issue right
Speaker 3: here with Peggy though. She's in an apartment complex and
Speaker 3: basically she's waking up and she gets a horrible smell.
Speaker 2: Now, I think we've all smelled that. Honestly.
Speaker 3: I've been in restaurants where you smell that sewage backing up,
Speaker 3: and I want to say something, Peggy.
Speaker 2: It wasn't long ago.
Speaker 3: Suzanna and I were in Las Vegas and we were
Speaker 3: in a very nice hotel and in the middle of
Speaker 3: the night that stench and we were like on y.
Speaker 3: We were on the fifteenth or eighteenth floor. The entire
Speaker 3: hotel started.
Speaker 2: Smelling like that.
Speaker 3: And what happened was people doing construction next to us,
Speaker 3: right on the strip too. It was a Waldorf hotel
Speaker 3: right next to it. They were building something and they
Speaker 3: hit the wrong pipe and the whole town, the whole hotel.
Speaker 5: It was crazy.
Speaker 2: In fact, we ended up basically leaving the hotel, is
Speaker 2: how bad it was.
Speaker 5: So I feel for you.
Speaker 3: I had a computer store years ago in Parker, Colorado,
Speaker 3: right in think it what that area is called right now,
Speaker 3: I just can't think of it. But the King Supers
Speaker 3: was right next to me, and that King Supers occasionally
Speaker 3: that smell would come up, and we shared all the
Speaker 3: sewage lines I was in their building. I don't know
Speaker 3: how we're going to get rid of this. We can
Speaker 3: dive into it and try to figure it out. But Peggy,
Speaker 3: has the apartment management told you where it's coming from,
Speaker 3: how they're going to deal with it. Have they shared
Speaker 3: any information with you?
Speaker 11: You know what before before one of the gentlemen here
Speaker 11: said for me to call you. I was going to
Speaker 11: call the uh top person at Silver Markham. But I
Speaker 11: don't really have a lot of faith in them because
Speaker 11: they've got a letter from my oncologist. I've been doing
Speaker 11: cancer treatment for thirty years and wow, affecting my health?
Speaker 5: Yeah, I bet it is my health.
Speaker 11: And my left hop my left eye runs all the time,
Speaker 11: like I'm crying. I'm at work right now and it's
Speaker 11: it's miserable. And so I had I went to the
Speaker 11: expense of getting uh there's two of them. They come
Speaker 11: two in a pack and it's an airpare of fire. Yeah,
Speaker 11: and I have to leave my heat off regardless of.
Speaker 3: What so every time you turn on the h fact
Speaker 3: and it's definitely sewage. It's not like a dead animal, right,
Speaker 3: I mean it's sewage.
Speaker 11: No, no, no, it's it's definitely sewage. And they claimed
Speaker 11: they had somebody in there last week. And when I
Speaker 11: came home from work, my manager was telling me. She said,
Speaker 11: the guys were here today. And I don't even know
Speaker 11: the name of the company because I was at work.
Speaker 11: She said the guys. She said the guys were here
Speaker 11: today and what they did, and she took a picture
Speaker 11: in her phone. She was supposed to send them to
Speaker 11: me a picture in her phone of what it looked
Speaker 11: like before they cleaned it, and what it looked like.
Speaker 5: What did they clean though? What were they cleaning?
Speaker 11: I don't know if these were coils or What What
Speaker 11: I can do is have I can contact today, told
Speaker 11: her to a different to a different building. Now she's
Speaker 11: not down on nineteen. She's now at one of their
Speaker 11: other facilities up here on mont View and Delicia.
Speaker 3: But she seems to be she seems to at least
Speaker 3: be talking to you and communicating about trying to get
Speaker 3: the problem fixed.
Speaker 11: She did everything she could do, and it goes beyond.
Speaker 2: Peggy I want to.
Speaker 5: I want to.
Speaker 3: I want to say a word to you and tell
Speaker 3: me if you ever heard it before, constructive eviction.
Speaker 5: Have you ever heard that?
Speaker 13: No?
Speaker 5: No, I haven't.
Speaker 3: If things are bad enough, and I'm not saying this
Speaker 3: falls into that realm, but it very well could be.
Speaker 3: If it's as bad as you're describing, I believe it would.
Speaker 3: But you have the ability to actually break your lease.
Speaker 3: You got to do it in certain ways. So I
Speaker 3: don't want you just to decide to move out or anything,
Speaker 3: but you have the ability to break the lease without
Speaker 3: any ramifications. They can't keep your deposit, you can go
Speaker 3: find a new place. They can't make your rental history bad,
Speaker 3: so that could be an option if they can't get
Speaker 3: it fixed.
Speaker 5: So that is possible.
Speaker 11: Now I even called, I called, uh, I had this
Speaker 11: the city came out. I called them.
Speaker 5: What did the city say or.
Speaker 11: Whatever they said that they could not say. All they
Speaker 11: could tell me was that there was no carbon monoxide.
Speaker 11: That's all they could do.
Speaker 2: Well, okay, yeah, I understand.
Speaker 11: But if you can really tell where it was coming,
Speaker 11: if you had.
Speaker 3: To stand in a porta potty all day, you wouldn't
Speaker 3: be You could care less about carbon monoxide.
Speaker 2: I mean it sucks. Hey, Doc, I'll think I'll call Peggy.
Speaker 2: Will you hop on this, Peggy. Here's what we're gonna do.
Speaker 2: Doc's gonna grab your information. Okay, He's going to reach
Speaker 2: out to you.
Speaker 3: I want you to share the phone numbers of people
Speaker 3: you know in the management and let's just try to
Speaker 3: get to the bottom of this.
Speaker 2: And it's not just you, right, I mean, your neighbor's smelling.
Speaker 5: My question, is it only your apartment, Peggy?
Speaker 11: The only one that I've heard of is directly below me.
Speaker 11: This lady happens to be moving into another apartment because
Speaker 11: people that have vouchers are having issue and you're having.
Speaker 2: To move out?
Speaker 8: Can you so?
Speaker 15: You do?
Speaker 8: You do?
Speaker 17: Bet?
Speaker 5: Hold on?
Speaker 2: Do you have a Section eight voucher?
Speaker 18: I do?
Speaker 16: Well? They let you hold on?
Speaker 3: Maybe security maybe maybe the fix here is they move
Speaker 3: you to another unit.
Speaker 2: Would that work?
Speaker 17: Well?
Speaker 8: This is the problem.
Speaker 11: I have a voucher for two bedrooms. I got a
Speaker 11: house full of stuff, and they don't have another vacancy
Speaker 11: for me. I understand Moll from Lakewood purposely to be
Speaker 11: in this building.
Speaker 2: I got it so you could have the two bedrooms. Hey, Peggy,
Speaker 2: can I ask you.
Speaker 5: Something a little off.
Speaker 11: Sure, yes you can.
Speaker 3: When you said you have the two bedroom and he
Speaker 3: got a lot of stuff, And I'm just asking, would
Speaker 3: would I or someone from the outside.
Speaker 2: Consider you a hoarder?
Speaker 11: I don't know, because that's.
Speaker 3: Generally a yes, and that's not And listen, that's got
Speaker 3: nothing to do with this. I'm not saying that.
Speaker 5: But I know I know moving can.
Speaker 2: Be very I know moving can be very I get that, Doc,
Speaker 2: You're on this one.
Speaker 5: I love it.
Speaker 3: Three oh three seven one three eight two five five, Peggy,
Speaker 3: give all your information to Kelly. Doc's gonna get on this.
Speaker 3: Hopefully we have a good outcome for you real soon. Mike, Dave, Peggy,
Speaker 3: everybody hold tight and Christy.
Speaker 13: Go with a sure thing. Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three, seven
Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the Real estate Man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: oh three nine two zero sixteen twenty two.
Speaker 16: All right, three oh.
Speaker 3: Three seven one three eight two five five. Thank I'm
Speaker 3: on that diet drug from Denver Regen. We're talking barbecue,
Speaker 3: We're talking smoking turkeys, we're talking everything. But honestly, it's funny.
Speaker 3: Even though I love smoking food, now I don't even
Speaker 3: think about the eating part of it. It's really crazy
Speaker 3: what that diet drug does.
Speaker 5: Guys.
Speaker 3: It's it's truly amazing. It's absolutely amazing. And I'm not
Speaker 3: turning this into a commercial, but if you haven't done
Speaker 3: it and you want to lose weight, I almost call
Speaker 3: it cheating. But check out Denver Regen dot com. Now
Speaker 3: let me see who's been waiting the longest, Mike. I'll
Speaker 3: go to that comment on the smoker right after I
Speaker 3: talked to Dave's been holding the longest, and then we're
Speaker 3: going to go to Chrissy with that onto CRV.
Speaker 2: Hey Dave, what's going on? What question do you have?
Speaker 18: Hey?
Speaker 19: Mark, We've got a seventy five Corvette my son is rebuilding,
Speaker 19: and I mean it's kind of a special rebuild. He
Speaker 19: was in a terrible motorcycle accident lust his leg.
Speaker 2: Oh man, you sorry to hear that.
Speaker 19: So hey, we just wanted to get him the next thing.
Speaker 19: It was part of his reheait, and we bought this
Speaker 19: seventy five Corvette. Is it a sting Ray Stingray? Yeah,
Speaker 19: wow car. You know it's a beautiful, beautiful car. You
Speaker 19: know they are so Anyways, the motor was catastrophically mangled.
Speaker 19: It was like, you know, the green butter in the
Speaker 19: bottom with all the parts and stuff in it. So
Speaker 19: he's done a total rebuild on this thing, polished all
Speaker 19: the ports. The engine is beautiful, ready to go. But
Speaker 19: then we got to the electric side of it.
Speaker 2: It's all I got good news for it. I do
Speaker 2: have good news, and I want to explain everything what
Speaker 2: he's saying.
Speaker 3: Man, the electric clinic car, even in nineteen seventy five
Speaker 3: can't be anything compared to now. But I had a
Speaker 3: two thousand accurate Kevin, and we were one of my
Speaker 3: guys was swapping an engine for me, a used engine,
Speaker 3: and he cut through the harness, didn't wire it right.
Speaker 3: I could have killed him. In fact, I think I
Speaker 3: fired him, but I could have killed him. And the
Speaker 3: bottom line is I ended up. No one could fix
Speaker 3: it in my Goodyear family. That's fifty employees, five stores.
Speaker 3: No one could get it. I mean, we just didn't
Speaker 3: specialize in that. You know who fixed it was Lakewood Electric.
Speaker 3: And guess who bought Lakewood Electric?
Speaker 5: Kevin? Yep.
Speaker 3: How do you like, where do you start on something
Speaker 3: like that? Ask them whatever questions? Kevin, Well, it just
Speaker 3: depends when you say electrics a mess. I mean, you know,
Speaker 3: obviously it's not running. Is that the problem?
Speaker 19: Well, yeah, because women initially we didn't even bother with
Speaker 19: any of that. There was so much going on with
Speaker 19: replacing all the bearings and you know, some drive chef
Speaker 19: components and rebuilding engine and everything like that. And then
Speaker 19: when we got to the electric we hooked up the
Speaker 19: battery and turned the key and a light came on
Speaker 19: the deck and then went out immediately out in the back,
Speaker 19: and then there was like there was some smoke in
Speaker 19: the wires up front.
Speaker 2: My god, I mean that entire harness could be gone.
Speaker 3: I mean everything, right, Kevin, I mean that's not a
Speaker 3: good five years old.
Speaker 5: Yeah, that's not a good song.
Speaker 19: Well here's the thing. Here's the thing. The thing is
Speaker 19: actually in pretty good condition.
Speaker 5: Cool.
Speaker 19: Someone was playing around with the wiring up under the hood.
Speaker 19: It looks like there was a bunch of things tied
Speaker 19: together that were grounds, and we suspect a positive was
Speaker 19: in there. I mean, I'm trying specialist myself, but not
Speaker 19: car that's a whole different discipline.
Speaker 3: That is so where I mean what happens, Kevin, They
Speaker 3: basically get a tow to you and you just you
Speaker 3: have a guy that just he just that's all he does.
Speaker 5: He just gets started, you know, because it's like you said,
Speaker 5: it's basically power and ground. You got to separate the
Speaker 5: twelve from the ground and just see what we're missing.
Speaker 3: Well, hold on, let me put you on hold. If
Speaker 3: you want to follow up after the Breakdave, we'll do it.
Speaker 5: It's up to you.
Speaker 2: We got to take this break. It's the top of
Speaker 2: the hour.
Speaker 3: Mike, Christy, Matt, I promise you guys are coming up
Speaker 3: a problem with state pharm is CRV hybrid issue. Oh wait,
Speaker 3: she might be swinging by the studio and then Mike's
Speaker 3: got to comment on the smoke or Mike, I really do,
Speaker 3: but I got to get the other guys first. But
Speaker 3: I promise, Mike, I want to hear your comment.
Speaker 13: Hold tight, go with a sure thing Denver's best roofer
Speaker 13: Excel Roofing dot com. You don't pay a cent until
Speaker 13: you're content. Please run time for an insurance check up free,
Speaker 13: no obligation. Comparison call Compass Insurance paying too much your
Speaker 13: coverage at dozens of insurance companies find out now three
Speaker 13: O three seven seven to one help. You'll think you're
Speaker 13: his only customer when you choose Frank durand the real
Speaker 13: estate Man dot com to list your home with Remax
Speaker 13: Alliance three oh three nine two zero sixteen twenty two.
Speaker 8: Rift of.
Speaker 18: News you needed so.
Speaker 5: You don't have run anxious. As fast as we can.
Speaker 1: Shooter's gonna help coming man.
Speaker 5: This is the Troubleshooter Show.
Speaker 2: No Tom Martine, welcome my friend to the only show off.
Speaker 3: It's guy and we're here to solve problems, answer questions,
Speaker 3: take complaints.
Speaker 2: Try to make your life just a little bit better.
Speaker 2: It's car day in the house. Is Kevin Cokin shared
Speaker 2: an auto tech.
Speaker 3: Rod Greer jfr Cars. Let's not forget Deputy Doc Deputy Dimitri.
Speaker 3: We've got dragon on the other side of the glass.
Speaker 3: Kelly answering your phones by the way, one line open
Speaker 3: three zero three Martino number works on and off the air.
Speaker 3: You're listening to our podcast. You got a problem, we
Speaker 3: want to hear from you. We can help you, but
Speaker 3: you got to call three zero three Martino or email
Speaker 3: us it help it troubleshooter dot com and hopefully that
Speaker 3: guy is gonna shoot over to your place. Kevin, Kevin
Speaker 3: bought shared an Auto Tech, bought Lakewood Electric years ago.
Speaker 3: Any kind of electrical issue, and I know how good
Speaker 3: these guys are because I had to personally use them
Speaker 3: years ago. Really, I mean, if you need something fixed,
Speaker 3: that's an electrical problem. What's the biggest electrical problem you guys, see, Kevin?
Speaker 5: Honestly, well, rodent damage is a biggest through the harness harnesses,
Speaker 5: you know. And the hardest part is if you know
Speaker 5: it's unfortunate, but the clients try to do their own
Speaker 5: and then they bring it in.
Speaker 2: They make it worse, they make it tempt because now
Speaker 2: you've got to track wires that weren't.
Speaker 5: There, and you have unnatural things happening. You know, natural
Speaker 5: shorts and things are easier to find than somebody flipping
Speaker 5: a wire around, because that doesn't just happen.
Speaker 3: I can't even imagine I had to swap out a
Speaker 3: brain on my computer on our bus. So I had
Speaker 3: to pull the dash and I had to pull this
Speaker 3: box out that's size of I don't know, like a
Speaker 3: shoe box, half size of a shoebox. And then I
Speaker 3: had to hook it up to my PC and then
Speaker 3: program the ePRO. So they sent me an update to it.
Speaker 3: But when I opened that to take that box out,
Speaker 3: oh my god, there had to be eight hundred thousand wires.
Speaker 3: And I started thinking, where would you even start, Like
Speaker 3: if someone under that dash, it just started ripping wires.
Speaker 5: That's the hard part.
Speaker 2: You would never I mean, I don't even know how
Speaker 2: you would fix it.
Speaker 5: We have one in now if somebody vandalized they pulled
Speaker 5: all the wires out of the back of the fuse box.
Speaker 5: Oh my god. Yeah, and you got you know, like
Speaker 5: I said, there's sixty different colors, and the newer cars
Speaker 5: are probably harder, right, A lot more wiring, Yeah, a
Speaker 5: lot more wiring because.
Speaker 3: There's a million censors, a million features, I mean, heated seeds,
Speaker 3: you name it.
Speaker 5: They got it exactly. It's crazy, all right, Three zero
Speaker 5: ten And I have a question. Do you guys hook
Speaker 5: up dash cams?
Speaker 9: No?
Speaker 5: I don't do any add ons. That's like chickens. Yeah,
Speaker 5: it's it's it's it could be more challenging. But you
Speaker 5: car toy car toys that do it every day, you know, cartoys.
Speaker 5: We no, we just send it over to them. They're
Speaker 5: they're good at it.
Speaker 1: Yeah.
Speaker 5: Yeah, in fact, they're really good.
Speaker 3: If you have any kind of like uh, programmable programmable
Speaker 3: garage door openers or anything on that mirror, they can
Speaker 3: usually tap right into there, so you don't kind of
Speaker 3: run a cord exactly.
Speaker 5: They did a great job on mine.
Speaker 3: I just want to say, car toys, Yeah, I just
Speaker 3: wonder if Kevin did it, That's all I wonder. Nowadays,
Speaker 3: like back around two thousand, you'd buy a car and
Speaker 3: like you'd want to go upgrade the stereo.
Speaker 2: If you're into music, you'd go.
Speaker 3: To car toys or Best Buy and buy a really
Speaker 3: nice stereo, maybe a sub for the back. But nowadays,
Speaker 3: I don't even know if people do that. It seems
Speaker 3: like it's a lot that goes through that radio, even
Speaker 3: the well not just that, but.
Speaker 2: Even the basic stereo systems.
Speaker 6: I don't family wealth we used to go to a
Speaker 6: place all the time PDA to put sound systems and speakers.
Speaker 6: Speakers and sound systems and cars now are so much better.
Speaker 6: People don't even even ask me about it anymore.
Speaker 3: You don't even hear about it. No, no, because they
Speaker 3: all sound great, right, right? I mean my Genesis has
Speaker 3: like I couldn't believe it. I mean, it was ridiculous.
Speaker 3: It had like it's got like fifty speakers, right, It's like,
Speaker 3: where the hell do you even put fifty speakers? I
Speaker 3: mean it's really crazy. Then, Like the Tesla's got eighteen, right,
Speaker 3: and it's like I don't even know how many more
Speaker 3: you'd need. Hey, Matt or, I'm sorry. Let me go
Speaker 3: to this comment really quick. Hey Mike, you had to
Speaker 3: comment on the smoker. I have to throw away a smoker.
Speaker 3: I'm already getting depressed again.
Speaker 2: Yes, sir, Who who will speak for your smoker?
Speaker 18: I mean, does this thing have any life left in it?
Speaker 12: It has if there's any life, If.
Speaker 20: There's any life left in it, you can't throw it away.
Speaker 5: I mean, think about that.
Speaker 12: You're throwing away something that that that's given you us all.
Speaker 20: What is the smoker you're you're tossing out.
Speaker 3: It's a master billd electric. It can hold fourteen racks
Speaker 3: of ribs or two turkeys.
Speaker 5: Oh my gosh, you can't toss that out. You've got
Speaker 5: to give that to somebody.
Speaker 3: You know how many people it's fed over the years, Mike,
Speaker 3: I'm thinking of the homeless people I've fed, the blind
Speaker 3: women that walk across the road that I have given
Speaker 3: meat to, all the orphans, all the orphans at the
Speaker 3: orphanage downtown, and the poor people.
Speaker 2: Yeah, and immigrants bunker.
Speaker 5: Yeah, that smoker is gonna be un washed.
Speaker 21: Looks at you.
Speaker 20: When that smoker looks at you and sees that it's
Speaker 20: just being tossed out like.
Speaker 5: Garbage, it deserves better than that, you know what.
Speaker 3: Kelly gets Suzanne on the phone. Mike, I appreciate you
Speaker 3: more than you know. Seriously, gets Susanne on the phone.
Speaker 3: We're going to have a talk. We are going to
Speaker 3: have a talk, and we're going to do.
Speaker 2: It on air.
Speaker 3: And I'm you know what, I'm laying down the line.
Speaker 3: I'm drawing the red line. We're just like Obama said,
Speaker 3: I'm doing the same thing. Hey, Matt, what's going on
Speaker 3: with State Farm?
Speaker 20: Hey?
Speaker 5: How you doing, Tom?
Speaker 2: I'm doing good? Go ahead, Matt.
Speaker 8: Okay, So I got involved in a motor vehicle collision
Speaker 8: at the end of January, and thankfully I was uninjured,
Speaker 8: even though my forerunner got hit hard on us that
Speaker 8: I rolled six times.
Speaker 3: Oh my god, Matt, hey, tell me about tell me
Speaker 3: about the accident in the fault.
Speaker 8: So I had turned left and got going straight in
Speaker 8: the direction of travel and I got hit from behind
Speaker 8: the So the police report said that the officer viewed
Speaker 8: dash cam footage, they wrote, and that they sighted the
Speaker 8: other driver and I went the way that the high
Speaker 8: school traffic was going and not paying attention to the
Speaker 8: time of day. And of course it was a kid
Speaker 8: from the high school that ran into me. So the
Speaker 8: other party immediately went to a big one of the
Speaker 8: PI firms that advertises on TV.
Speaker 2: But they were cited for what following too close.
Speaker 8: Following too closely and speeding.
Speaker 3: Okay, so you had a light, but you're making a left.
Speaker 3: Was there a light or a stop sign? I'm just
Speaker 3: curious stop sign?
Speaker 2: So you you out of a red So did they
Speaker 2: run a stop sign or they didn't have a stop
Speaker 2: sign that direction?
Speaker 8: They didn't have a stopage?
Speaker 3: Okay, I understand now, So but they did rear end
Speaker 3: you because they were they were following too close.
Speaker 2: I get it.
Speaker 3: So now they went out, got a personal injury firm.
Speaker 3: Did you hire an attorney?
Speaker 17: I did not.
Speaker 5: Okay, so where are we at?
Speaker 8: So the personal injury firm got a copy of the
Speaker 8: dash cam footage, and so I have it, and it
Speaker 8: looks it's close. They could it's close to say maybe
Speaker 8: I turned and didn't give this.
Speaker 2: I want that footage. Can you send that right over
Speaker 2: to us? Is it an MP four?
Speaker 16: What is it?
Speaker 5: Yeah, I've got it as a safety hold on.
Speaker 3: I want Kelly, I want that footage soon as you
Speaker 3: get it from him. I want it sent to me
Speaker 3: John Fuller and Brian Burns all at the same time.
Speaker 3: I want some expert opinions because I think I know
Speaker 3: where Matt's going. We're gonna find out after this break.
Speaker 3: But I think Matt's going is they're basically saying it's
Speaker 3: his problem, Matt.
Speaker 15: Let me.
Speaker 3: Okay, she's grabbing that, but real quick, hey, Suzanne, listen.
Speaker 3: We had a caller, babe, and he made me think
Speaker 3: of something when it came to the electric smoker.
Speaker 5: Okay, yeah, we're going to go.
Speaker 3: Ahead and keep that. And I've got some good reasons
Speaker 3: why we're going to want to keep that.
Speaker 5: Okay, okay, it.
Speaker 3: Is fed people over the years, including us and our
Speaker 3: family and our kids.
Speaker 2: They were raised on that smoker.
Speaker 3: The thought of getting rid of that smoker at this point,
Speaker 3: it would probably put Addie in the grave.
Speaker 5: Mark. It would simply be a crime against future generations
Speaker 5: to come, humanity in general. Yeah, you want to get
Speaker 5: in trouble for that. You want that on your conscience?
Speaker 18: Are you talking about the one you haven't used in
Speaker 18: nine years, because you've already bought two new ones since then.
Speaker 5: Okay, first of all, talking about it.
Speaker 3: First of all, when your mother gave you the family Bible,
Speaker 3: that was twenty years ago. I don't see you throwing
Speaker 3: away the family Bible. How about those cassette tapes? I
Speaker 3: will trade.
Speaker 2: No, I won't trade you the smoker for the cassette tapes.
Speaker 8: You're too much.
Speaker 9: And I know I have a patio that you can
Speaker 9: retire the smoker too, and you can come and visit
Speaker 9: it every.
Speaker 22: Now and then.
Speaker 5: Listen, I've got my listen.
Speaker 3: I'm drawing the line here. I'm putting my foot down.
Speaker 3: If anything happens to that smoker, there's going to be
Speaker 3: hell to pay, baby.
Speaker 18: Yeah, okay, all right, goodbye bye.
Speaker 2: You can see who won that one everybody whole time.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass Insurance. Pay too much your coverage at dozens
Speaker 13: of insurance companies find out now three all three seven
Speaker 13: to seven to one.
Speaker 5: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three all three nine two zero
Speaker 13: sixteen twenty two.
Speaker 16: All right, three oh.
Speaker 2: Three seven one three eight two five five.
Speaker 3: Sometimes a man has got to draw the line when
Speaker 3: it comes to his grills, when it comes to his smokers,
Speaker 3: his grills.
Speaker 2: That's men's business. You allowed to say that anymore?
Speaker 13: You know what?
Speaker 3: Sometimes I think we're over careful. Don't you guys think
Speaker 3: that I'm not trying to get you in trouble? But
Speaker 3: don't you think sometimes we're over careful. There's certain different roles.
Speaker 3: There's nothing wrong with that. In most households, the men barbecue,
Speaker 3: the men grill, there's nothing wrong with that. There's nothing
Speaker 3: wrong If a woman wants to do that, that's fine.
Speaker 3: But in most households, wouldn't you say, uh, the women
Speaker 3: cook inside, the men cook outside.
Speaker 2: Am My, nuts, you.
Speaker 5: Guys, you're being a little too quiet here. People just.
Speaker 17: Dragon, says the guy who bought a wife about his
Speaker 17: wife a vacuum for her birthday.
Speaker 5: Hey, first of all, she loves that vacuum.
Speaker 17: And the pots and pans too. The maiden, the maid in.
Speaker 2: Pots and pans, anybody, they're like chef quality.
Speaker 5: No, those are great. But I told you the rule
Speaker 5: you never buy a present that has a cord.
Speaker 8: See that.
Speaker 2: That's where the problem is right there. So that's where
Speaker 2: it goes. That's the problem. We got to get lower
Speaker 2: and then lower, and then Doc steps in at the
Speaker 2: very bottom.
Speaker 3: Three oh three seven one three A two five five.
Speaker 3: All right, Matt's got a problem with State Farm. Did
Speaker 3: you get that video yet, Kelly, We're still waiting on it.
Speaker 3: Hopefully we get that video, but Matt, let's move forward
Speaker 3: with the actual problem while we're waiting for the video
Speaker 3: and we get our experts up. Is is State Farm
Speaker 3: your insurance come company or theirs? Both both God, that
Speaker 3: sucks even more so, here's the bottom line, Am I right?
Speaker 3: They want to assign you a percentage of fault.
Speaker 8: They want to assign me all of the fault, all
Speaker 8: of the.
Speaker 3: Fault, even though the other driver got to hit with it.
Speaker 3: They want to assign you all of the fault. What
Speaker 3: is your insurance company saying? What is State Farm telling you?
Speaker 8: So we have the same adjuster because we're both we
Speaker 8: both were covered by or covered by State Farm. And
Speaker 8: initially when they got the police report, they determined her
Speaker 8: to be completely at fault. But then what Then he
Speaker 8: calls me and says, Then he calls me and says,
Speaker 8: we got the dash camp the dashcam footage, and so
Speaker 8: we looked at the dashtam footage. And so even though
Speaker 8: she was sided, and the police officer who reviewed the
Speaker 8: dashcam footage cited her, uh where, we think the best
Speaker 8: way he said, we think the best way to avoid
Speaker 8: a lawsuit is to a you.
Speaker 5: Know what I need to get I need to get
Speaker 5: fuller on. We need to get fuller on for this.
Speaker 5: I have got to talk to.
Speaker 3: Him about this case in general, because I don't think
Speaker 3: State Farm is doing their client Matt right in this
Speaker 3: I haven't looked at the video.
Speaker 2: I want to look at that video.
Speaker 3: Come the next break, get it to Fuller and get
Speaker 3: it over to Brian Burns. I am dying to see
Speaker 3: this footage. This is crazy, This is absolutely nuts. But
Speaker 3: I need a legal analysis on this because I've got
Speaker 3: more questions than anything.
Speaker 5: I have one quick question ahead, Doc.
Speaker 2: Whether any injuries to the other person. Yeah, he hired
Speaker 2: a personal injury attorney. The extent of the injuries.
Speaker 8: I was told that the other driver had like a
Speaker 8: broken arm.
Speaker 5: That's bad.
Speaker 3: I mean, that's that's just the beginning of it. That's
Speaker 3: not the back problems and everything. How much coverage do
Speaker 3: you have, Matt? We had full coverage and no I'm
Speaker 3: talking dollar amount. What's your liability? One hundred thousand? Is
Speaker 3: it state limits?
Speaker 8: What is it?
Speaker 2: You don't know? Oh, fifty one hundred fifty one hundred thousand?
Speaker 5: This is crazy.
Speaker 3: Hold on, man, I really want to get somebody on.
Speaker 3: If we can't get Fuller on, I want BENDNELLI. I
Speaker 3: want to know how Matt. First of all, the video
Speaker 3: is going to be very important. We're all going to
Speaker 3: watch that here and report back to you after the
Speaker 3: break what we think and we're also going to have
Speaker 3: our legal experts look at the video, our personal injury attorney,
Speaker 3: and we're going to have Compass Insurance look at it.
Speaker 5: And here's the deal.
Speaker 3: If people are like, well, that could be both their
Speaker 3: faults or we're not sure where to assign blame, how
Speaker 3: does Matt fight this? I mean, really, I'm wondering if
Speaker 3: Matt should get an attorney at this point.
Speaker 5: Go ahead, Dmitri.
Speaker 14: Hey, Mark, you know what really struck me about that
Speaker 14: story is that State Farm assigned the same adjuster to
Speaker 14: both parties.
Speaker 5: I've never heard of anything like that.
Speaker 14: Sounds like a complete conflict of interest. It seems cooking
Speaker 14: his hair. Yeah, he's gonna protect the interest of State
Speaker 14: Farming and the expense of one of his customers is
Speaker 14: actually innocent.
Speaker 5: That's why I want to know what to do. And
Speaker 5: he's already talking about avoiding a lawsuit.
Speaker 14: And that's because State Farm gets the foot both sides
Speaker 14: of that lawsuits bill.
Speaker 3: It's in their best interest for only one side to
Speaker 3: have issues here. In fact, Matt, you know, honestly, I'm
Speaker 3: shocked you don't have some back problems. I am really
Speaker 3: shocked after something that broke someone else's arm and they
Speaker 3: rear ended you.
Speaker 2: You don't have any injuries.
Speaker 3: I am really shocked, and listen to me, I am
Speaker 3: very shocked. You don't have injuries. Injuries. In fact, I
Speaker 3: would probably go get checked out because I'm not sure
Speaker 3: about this. But maybe your back's been bothering you a little,
Speaker 3: or your neck or something. Some reason to talk to
Speaker 3: an atturne. Hold tight, Christy? What's going on with this CRV?
Speaker 12: Oh?
Speaker 3: Christy, you're the one where it has noises? Your hybrid
Speaker 3: Honda CRV has noises and you brought it. I don't
Speaker 3: want to recap the whole thing, but the bottom line
Speaker 3: is your brand new CRV has more noises than another
Speaker 3: one if you went and drove he testrope.
Speaker 2: So you think there's a problem. Where we at with
Speaker 2: it now?
Speaker 5: Christy? I thought you were going to drive by today.
Speaker 23: I was, but we had a snow squall down here
Speaker 23: on Monument Hill and got it. Visibility was terrible in
Speaker 23: my fair enough.
Speaker 5: So where are we at now?
Speaker 23: So I have some good news. I want to tell
Speaker 23: you what I think my next steps are, and then
Speaker 23: I want your advice on something.
Speaker 3: All right, hold on, let me take this break. We'll
Speaker 3: come back right after this. We're going to check the
Speaker 3: video out. Everybody, hold on and then, Bob, he's got
Speaker 3: a question on putting a doggy door into an existing
Speaker 3: sliding glass door.
Speaker 2: I can help you with that.
Speaker 13: Hold tight, go with a sure thing Denver's best roofer
Speaker 13: Excel Roofing dot com.
Speaker 16: You don't pay a cent until you're content than.
Speaker 13: Time for an insurance check up free no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one.
Speaker 5: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 3: All right, we watched this video three oh three seven
Speaker 3: one three eight two five five. This is kind of crazy. Christy,
Speaker 3: you're gonna have to hang on there for a minute
Speaker 3: or two. John Fuller, uh, he is my co host.
Speaker 3: Occasionally he fills in for Tom and I when we're
Speaker 3: both out. Did you watch the video, John, it's.
Speaker 5: It's still downloading.
Speaker 19: Mark, I haven't seen it yet.
Speaker 2: Okay, here's the deal. Man, I really want your I
Speaker 2: want you to see the video first. I gotta I
Speaker 2: just got to put you on hold, John. But here
Speaker 2: here's the main here's the main question though, outside of
Speaker 2: the video in fault. Outside of that, this four guy, Matt,
Speaker 2: the guy that called he's in an accident, the other
Speaker 2: drivers you're gonna see in the video, actually ends up
Speaker 2: getting the ticket. At the time I thought it was
Speaker 2: going to go.
Speaker 3: I thought where he was going is they were going
Speaker 3: to assign fifty to fifty. Both insurance companies are State Farm.
Speaker 3: And what's even crazier about both of them being State Farm, John,
Speaker 3: they had the same adjuster, the same adjuster. At first,
Speaker 3: the adjuster said that Matt was not at fault our
Speaker 3: caller and the other driver was at fault.
Speaker 5: They got the ticket.
Speaker 3: But now, after seeing the video you're going to see
Speaker 3: they're saying, nope, Matt, it's one hundred percent your fault,
Speaker 3: not the other drivers. But it's the same insurance company
Speaker 3: and it's the same adjuster. I don't find anything fair
Speaker 3: about that. So before you watch the video, talk talk
Speaker 3: to me about that right there. I mean, should they
Speaker 3: send the same person out to me that adjuster is
Speaker 3: purely working for State Farm. They're trying how to they're
Speaker 3: trying to figure out how to save the most money.
Speaker 18: Well, I mean, listen, this happens all the time.
Speaker 4: I mean, there's only you know, five or six major carriers,
Speaker 4: and so it's inevitable that you're going to have you know,
Speaker 4: paces where the same carriers on both sides. They do
Speaker 4: generally independently screen off the adjusters. To word, it's kind
Speaker 4: of a you know, a Chinese wall or something. But Mark,
Speaker 4: I just watched the video. I didn't even see an accident.
Speaker 5: All right, hold on, no, no, no.
Speaker 17: I'm gonna have twenty to twenty five seconds in in
Speaker 17: the upper left hand corner. It's very hard to see,
Speaker 17: but you will see the rollover.
Speaker 5: So John, listen on the dash party. Listen to the
Speaker 5: third party. I am doctor.
Speaker 3: The dashcam is on the opposite side of the road,
Speaker 3: heading towards the accident that.
Speaker 2: You'll see in your.
Speaker 3: Upper left Okay, it took We watched the whole video
Speaker 3: twice and didn't see it. Once you see it, you
Speaker 3: can't unsee it. So tell me, and I'm gonna Matt,
Speaker 3: this is pretty normal. But I've got I'm gonna lock
Speaker 3: you in, John, Matt, I've got bad news for you.
Speaker 3: I'm gonna hear what John's got to say. But there's
Speaker 3: not one person in this room that does not think
Speaker 3: this is your fault.
Speaker 20: Man.
Speaker 3: There's not one person in this room, Matt. I mean,
Speaker 3: I hate to say that, but but that's why you
Speaker 3: have insurance. That's the good news. But I want to
Speaker 3: hear from our attorney that looks at dashcam foot each
Speaker 3: all the time. So Matt, is the guy making a left,
Speaker 3: John in the other cars coming straight towards the dash cam.
Speaker 8: And Frank I will say that, you know, she's coming
Speaker 8: downhill from an intersection that's about a quarter mile you know,
Speaker 8: up that hill, which she prettily had a green and continued,
Speaker 8: you know, was able to make it through. And if
Speaker 8: she hadn't been doing ten miles per hour over the
Speaker 8: speed limit, she wouldn't have closed in on me that fast.
Speaker 8: If I ran into everybody that turned in front of
Speaker 8: me going slow, I would hit to Matt.
Speaker 3: I don't think listen, Matt, in my opinion, we're going
Speaker 3: to get John's I don't think that matters at all.
Speaker 3: It looks like you made that left and basically ran
Speaker 3: into them, you hit them, They did not hit you.
Speaker 5: But John, did you see it yet?
Speaker 8: Well, the point of impact is in the back of
Speaker 8: my car, so I don't know how I hit them
Speaker 8: when the front of their car was totaled the back of.
Speaker 24: My car was totaled.
Speaker 2: John, I just want your pure opinion on it. But yeah, okay,
Speaker 2: I called you guys.
Speaker 4: I'm not saying it at twenty five seconds.
Speaker 5: Holler, I don't know. Hold on, yeah, you got it.
Speaker 3: Let me put let me put you on hold. I'm
Speaker 3: going to put them both on hold, drag and pick up.
Speaker 3: Walk him through that, walk him through it. I'm going
Speaker 3: to go back to Christy. We got to have John
Speaker 3: look at that. So Christy, you have that problem with
Speaker 3: the Honda cr V. It's making noise. So what is
Speaker 3: the update on it? Where are we at now with it?
Speaker 23: Sure, I'll be quick because I know Matt needs your help.
Speaker 23: So I have some good news that after Austin from
Speaker 23: Honest Accurate, after I talked to you last time, Honda
Speaker 23: was still telling me the AC was fine.
Speaker 2: Oh yeah, that's right.
Speaker 23: No, it's not so. And after I talked to you,
Speaker 23: Austin called from on a Faccurate called Honda and told them,
Speaker 23: you know that it was not fine. And long story short,
Speaker 23: they called me a few hours later and Handa had
Speaker 23: discovered the problem. So that's great.
Speaker 3: Did they have the car the whole time, Christy, it
Speaker 3: was still in their possession. Yes, And what it was
Speaker 3: I'm curious on a brand new hybrid, what was the problem.
Speaker 2: With the AC?
Speaker 23: Yes, so the pipe combination heat exchanger is leaking. Removed
Speaker 23: pipe and found damage to ceiling surface of the pipe.
Speaker 23: Replaced heat exchange your pipe and wow, it was completely
Speaker 23: out of refrigerate.
Speaker 2: And so was that possibly making some of the noise?
Speaker 18: I think it was.
Speaker 23: Because I picked up the car last night and the
Speaker 23: AC worked and was the AC was quiet. The car
Speaker 23: still ticks and wines, but it does seem.
Speaker 11: To be a little bit quieter.
Speaker 5: I love it.
Speaker 23: So so my next steps, well, first of all, thank you,
Speaker 23: thank you to Austin Honestat.
Speaker 5: They're great guys.
Speaker 3: Colorado Springs, two locations, honest accurate. You're not going to
Speaker 3: get a better shop in the Springs.
Speaker 23: Keep going okay, So my next steps are going to
Speaker 23: drive it for a few days. I want to take
Speaker 23: kind of a fresh new listen to the operation of
Speaker 23: the vehicle, because after six weeks of issues.
Speaker 2: I kind of need to start.
Speaker 3: It could be a lot different now. I mean, honestly,
Speaker 3: if it had that, that's so strange. It had a
Speaker 3: problem that crazy brand new.
Speaker 18: It is strange.
Speaker 23: So here's my question for you. So I am having
Speaker 23: trust issues because Handa had told me.
Speaker 3: Yeah, but they overlooked the Christy, Christy, I already know
Speaker 3: your personality, So please take me at my word on this.
Speaker 5: Let them do it. They fixed it.
Speaker 2: I understand they should have found it. I agree with
Speaker 2: all that. But it's fixed now. Don't give them a
Speaker 2: second chance, right now. That's the best thing you can do.
Speaker 2: Please please do that.
Speaker 22: All right?
Speaker 8: All right, do an avocation.
Speaker 23: I'll check on you next week.
Speaker 5: I love it.
Speaker 3: I look forward to talking to you next week. Okay, Hey,
Speaker 3: John Fuller, did you see it? It's hard to see,
Speaker 3: but once you.
Speaker 5: See it, I got it.
Speaker 18: I got it.
Speaker 5: What do you think I got it?
Speaker 4: The vehicle that made the turn across over as one
Speaker 4: hundred percent of fault.
Speaker 3: That's what I said. There's no doubt about it. In fact,
Speaker 3: I know, Matt, it's the It's not what you wanted
Speaker 3: to hear from our legal expert or any of us.
Speaker 5: But it is it is there. That's it, hey, John,
Speaker 5: And just.
Speaker 4: A simple failure to yield is what's going on. I mean,
Speaker 4: even if she was going five miles ten miles, you know,
Speaker 4: it doesn't matter.
Speaker 5: Yeah, she had the right of way, simple as that.
Speaker 4: And maybe you could say there's some comparative fault, but
Speaker 4: it's only going to be, you know, five to ten percent,
Speaker 4: something small like that, and it's not going to be
Speaker 4: enough to change the outcome.
Speaker 22: Of their investigation at all.
Speaker 3: So let me let me bring this to a second
Speaker 3: question though, John, If you looked at that and let's
Speaker 3: say you thought it was fifty to fifty, I mean,
Speaker 3: how do you fight your own insurance company in a
Speaker 3: case like this?
Speaker 5: I mean, in this case it doesn't matter.
Speaker 3: But honestly, if it looked like it was a fifty
Speaker 3: to fifty split or Matt simply wasn't that fault at all.
Speaker 3: But the insurance company, who happens to be the insurance
Speaker 3: company for both seems to be citing with the wrong person.
Speaker 2: I mean, what do you possibly do? I mean, you
Speaker 2: don't hire a personal attorney to do that.
Speaker 8: What do you do?
Speaker 13: No?
Speaker 4: All right, So, just as a starting place fifty to fifty,
Speaker 4: you lose. Okay, you have the burden improvement in Colorado
Speaker 4: that that the other side is at least fifty one
Speaker 4: percent at fault, and then.
Speaker 15: We have you know, then we have a split.
Speaker 4: So if you're forty five percent of fault, you're going
Speaker 4: to have to bear the responsibility for your forty five percent.
Speaker 7: The other side has fifty five.
Speaker 4: So with that being said, you know the bottom line is,
Speaker 4: if you can't resolve things dealing directly with your insurance company.
Speaker 12: You are you know, you're free to go sue the
Speaker 12: other side.
Speaker 4: And if you want to go sue them, and you
Speaker 4: get a judgment that says you're one hundred percent in
Speaker 4: the right and that person is at fault, the insurance
Speaker 4: company is going.
Speaker 5: To have to honor it. Okay.
Speaker 3: So but in this case, if Matt, let's just say
Speaker 3: Matt did have some injuries, if he called you and
Speaker 3: hired you after seeing that footage, I.
Speaker 2: Mean, you wouldn't even touch this right, No, not at all? Okay,
Speaker 2: I understand, person a chance.
Speaker 4: There's not there's no way that Matt is going to
Speaker 4: be less than fifty percent at fault.
Speaker 12: For that accident.
Speaker 4: Got it, and therefore there's no avenue of recovery either
Speaker 4: against the other driver or even his own uninsured motorist coverage.
Speaker 4: Neither one of them will pay because he was the
Speaker 4: predominant cause of the accident.
Speaker 10: It's just the way.
Speaker 3: So even if he was only and I know that's
Speaker 3: not the scenario here, but fifty one percent, that's it.
Speaker 3: It's all on him for the most part, Yes, sir,
Speaker 3: So Matt, do you have any questions for John while
Speaker 3: we still have him.
Speaker 5: Nope, appreciate it.
Speaker 2: You got him, Matt on this one.
Speaker 3: Yeah, no, and yeah you are, But big deal. That's
Speaker 3: why you have insurance. I mean, I hate to say that,
Speaker 3: but John Fuller, that's exactly why we have insurance. Things happen,
Speaker 3: and you know that's it in his insurance company and
Speaker 3: the other ones that are going to work it out,
Speaker 3: and that's going to be that. I mean, really, that's
Speaker 3: about it. Hey, John, I appreciate you coming on so quick, man,
Speaker 3: not a problem.
Speaker 12: Take care of it, hey.
Speaker 3: And by the way, you not even yesterday in here
Speaker 3: with me we were talking about the importance of dash
Speaker 3: cams and then this comes in.
Speaker 2: Think of this, John.
Speaker 3: At first, the other driver got cited. The other driver
Speaker 3: was that fault. If it wasn't for that dash cam video,
Speaker 3: Honest to god, this thing would have went down in reverse.
Speaker 3: That's absolutely nuts to think about.
Speaker 4: Well, it just goes to show you that, you know,
Speaker 4: reasonable people can disagree about what happened in an accident.
Speaker 4: They happened fast. You see and perceive and react differently.
Speaker 4: You know, you're just there is no substitute for that
Speaker 4: a vivid video, you know.
Speaker 5: Production. You proved it to me.
Speaker 3: I mean, you have one percent proved it to me
Speaker 3: after I just saw that video and everything got turned around.
Speaker 3: The other thing is that guy that initially got cited
Speaker 3: who was at fault. They've got that video to go
Speaker 3: to court and fight that ticket.
Speaker 2: Now they're gonna end and think about it.
Speaker 15: What if that guy?
Speaker 17: What if that guy was you?
Speaker 4: And you know that you weren't at fault for the accident,
Speaker 4: and yet you got a ticket, and there's nothing you
Speaker 4: can do. There's nothing you can do but go fight
Speaker 4: your ticket. Your insurance company is going the opposite way
Speaker 4: until miraculously you say, but I have a video.
Speaker 5: I watched this.
Speaker 3: It's crazy anybody out there once again, John Fuller Fuller
Speaker 3: lawless and he's my personal injury attorney. Both times I've
Speaker 3: used him, he's got me maximum, meaning every penny of
Speaker 3: the other The at fault driver had an insurance. We
Speaker 3: got every penny of it. And that's what you want.
Speaker 3: You want someone like John that'll talk to you. He's
Speaker 3: going to lead you through the case. He's going to
Speaker 3: maximize the case. More importantly, even if you get max limits,
Speaker 3: if you have high hospital bills, you don't put a
Speaker 3: lot of.
Speaker 5: Money in your pocket.
Speaker 3: John and his team over there literally negotiate all the
Speaker 3: bills down with the Cairo practor and the er and
Speaker 3: the ambulance, whatever you got going and puts more money
Speaker 3: in your pocket.
Speaker 2: Other people don't do that. Please put this number in
Speaker 2: your phone.
Speaker 5: I mean it.
Speaker 3: Three oh three five nine seven forty five hundred, John
Speaker 3: Fuller three zero three five nine seven forty five hundred
Speaker 3: or Personal injuryco dot com.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one.
Speaker 5: Help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 5: All right, folks, three.
Speaker 2: Oh three seven one three eight two five, we've got
Speaker 2: two hours coming up. It's car Day.
Speaker 3: We want to hear from you right now. I got
Speaker 3: two lines open, please get them on. I want to
Speaker 3: talk to you about everything. I'm gonna take that video,
Speaker 3: by the way, and I'm gonna upload it so you
Speaker 3: guys can see the car accident that we've been talking about.
Speaker 5: If you go to.
Speaker 3: YouTube dot com you type in Troubleshooter Network. Look, you're
Speaker 3: gonna see the live stream right there, and that's us
Speaker 3: live in studio and you'll see that. But there's going
Speaker 3: to be another video that I upload, a standalone video
Speaker 3: because I have no way to embed it into the
Speaker 3: live stream today. But I'm gonna upload it and I'll
Speaker 3: give it a name, car accident. And it's about twenty
Speaker 3: seconds into it. And when you're looking at the dash cam,
Speaker 3: remember the car is in the opposite side going the
Speaker 3: opposite way.
Speaker 2: The dashcam video is not involved in it. It's a
Speaker 2: third party.
Speaker 3: So if you look at the upper left of the
Speaker 3: oncoming traffic, you're gonna see it. And it's quite amazing.
Speaker 3: In fact, if you look at it, it looks pretty bad.
Speaker 3: Didn't the guy say it spun? It flipped over six times?
Speaker 3: That it flipped over six times, that's incredible. I mean,
Speaker 3: I don't see any way it's anybody else's fault. And
Speaker 3: I am so glad John has been talking about dash
Speaker 3: cams forever because he's not kidding.
Speaker 2: Think of that poor driver, Dimitri.
Speaker 3: That guy was blamed for this accident that would have
Speaker 3: been on his insurance as an ad fault accident. Plus
Speaker 3: he got a ticket for following too close, and all of.
Speaker 5: It was BS.
Speaker 3: In fact, the cop who came up with that scenario
Speaker 3: I think shouldn't have done it to begin with.
Speaker 14: Yeah, and it's and it's even worse. It sounds like
Speaker 14: the other driver. I think that our callers said that
Speaker 14: was a high school kid. I think that was a girl.
Speaker 14: That was a high school kid that was driving in that.
Speaker 2: I just immediately thought it was her.
Speaker 5: Yeah, I'll bet you the cop was prejudiced against her
Speaker 5: because of that.
Speaker 2: It's just because of the age young driver, and maybe
Speaker 2: even sex as well.
Speaker 5: It's absolutely nuts.
Speaker 2: Now look, I don't have time to do it, but Bob,
Speaker 2: I promise you you are Numero uno on it. We
Speaker 2: have lines open.
Speaker 3: I do want to hear from you guys, anybody out
Speaker 3: there with any comments on the video. I'm going to
Speaker 3: work on that overbreak three zero three Martino, don't forget
Speaker 3: that number of works on and off theair.
Speaker 2: Help at troubleshooter dot com. It's car Day.
Speaker 3: Any car questions you have, we have Rodgreer Kevin Coukin.
Speaker 3: If you're thinking about buying a car, you can pick
Speaker 3: Rod's brain. This guy has sold every kind of vehicle
Speaker 3: you can ever imagine.
Speaker 2: In his lifetime. He can get you a great price
Speaker 2: on him.
Speaker 3: We'll talk a little bit about leasing as well, and
Speaker 3: everything else that you want to talk about right here
Speaker 3: on the Troubleshooter Network.
Speaker 13: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass insurance pay too much your coverage at dozens
Speaker 13: of insurance companies.
Speaker 16: Find out now three all three seven to seven to
Speaker 16: one help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate man dot com to list your
Speaker 13: home with Remax Alliance three all three nine two zero
Speaker 13: sixteen twenty two.
Speaker 1: Rip of.
Speaker 7: News so you don't have.
Speaker 13: Come.
Speaker 1: Runs as fast as you can. Show Shooter's gonna help.
Speaker 19: Come man, This.
Speaker 5: Is the Troubleshooter Show.
Speaker 3: No Tom Martinez, Welcome, Welcome, my friends to the only
Speaker 3: show of its kind. We're here to help you infect
Speaker 3: to the tune of over three hundred million dollars in cash,
Speaker 3: merchandise exchange his refunds directly do and I mean that
Speaker 3: due to this show. If you need help, maybe a
Speaker 3: bad contractor a bad landlord. We had one call this morning.
Speaker 3: This poor lady called up and it just smells like
Speaker 3: a toilet in her entire apartment and they.
Speaker 2: Don't seem to be doing anything about it.
Speaker 3: So we got Deputy Doc working on that Deputy Dimitrian
Speaker 3: studio with us too, and then dragging on the other
Speaker 3: side of the glass, Kelly answering your phones and our
Speaker 3: guest Rid Greer with jfar Cars and Kevin Cock and
Speaker 3: Uncle Kevin shared in Auto Tech it's car day. We
Speaker 3: got some lines open three zero three seven one three
Speaker 3: eight two five five. By the way, I uploaded that video,
Speaker 3: guys to our YouTube channel. We had a caller that
Speaker 3: called in. He was pretty unhappy. He was in an accident.
Speaker 3: The other driver got to ticket. It's crazy story. Other
Speaker 3: driver got to ticket, same insurance company for both people,
Speaker 3: and the insurance company originally.
Speaker 2: Said, yep, it's the other guy's fault.
Speaker 3: Then some dashcam footage from a third party showed up
Speaker 3: and we walked and it's absolutely our caller's fault. And
Speaker 3: I finally got it uploaded to our YouTube. So if
Speaker 3: you go to YouTube dot com, it's crazy video. In fact,
Speaker 3: didn't they say that thing turned over six times?
Speaker 5: Rolled though?
Speaker 3: Yeah, it's pretty amazing that thing and they only a
Speaker 3: broken arm. I mean, the guy's pretty lucky.
Speaker 5: Well, he was uninjured. He was.
Speaker 2: And the guy that basically got flipped over six times. No, no,
Speaker 2: the caller got flipped over six times. He did, yeah,
Speaker 2: but he was the driver of the fore Runner, Oh
Speaker 2: my god, and he came out unscathed. It's the other
Speaker 2: driver that got a broken arm.
Speaker 5: That kind of broke.
Speaker 2: That's crazy.
Speaker 5: Yeah, And like you said, oh, it's because it's.
Speaker 3: A fore Runner. You imagine if you didn't have your
Speaker 3: seatbelt on, uh, there would be no one left to
Speaker 3: call us. It'd be crazy.
Speaker 9: Man.
Speaker 3: I had a friend whose son died coming back from California.
Speaker 3: There were three of them in the cab of a
Speaker 3: pickup in the front, one of those little like a
Speaker 3: little love pickup, and the windows were open.
Speaker 2: It was in the summer.
Speaker 3: They were coming back from just hanging out in California.
Speaker 3: No drugs, alcohol, nothing, but it was late at night.
Speaker 3: They didn't want to stop at a hotel. Driver fell asleep,
Speaker 3: went down the embankment. I forget what mile marker, but
Speaker 3: it's spun and two of them fell out of the
Speaker 3: vehicle and died. The vehicle killed them and the one
Speaker 3: person I think was wearing a seatbelt happened to be
Speaker 3: the driver, which is crazy within itself, but lived. Just
Speaker 3: it just crazy stuff, but yeah, yeah, very dangerous stuff
Speaker 3: out there. But I uploaded that video. Go to YouTube
Speaker 3: dot com type in troubleshooter network and you will actually
Speaker 3: see it right there. You can watch the video. We
Speaker 3: have two lines open three O three seven one three
Speaker 3: eight two five five. Hey Bob, what is going on
Speaker 3: with you?
Speaker 19: Man?
Speaker 10: Hey guys, Hey, I'm just trying to find a good contractor.
Speaker 8: Who can I've got to put a doggy door into
Speaker 8: an existing sliding glass door.
Speaker 12: Can you guys recommend somebody.
Speaker 3: Every time I've seen that it's gen the glass is
Speaker 3: made that way, or there's a pet panel door basically
Speaker 3: that fits right into the door track. Here's what I
Speaker 3: want to do. I'd like to get Nick Ravina on
Speaker 3: and see if it's possible. So basically, you want someone
Speaker 3: that can cut that glass and insert it right.
Speaker 12: Well, I didn't know if I needed a whole new,
Speaker 12: you know, door itself.
Speaker 5: And they came that way.
Speaker 12: I know if you if you google it online, some
Speaker 12: company in Denver comes up.
Speaker 5: I forget the name of it.
Speaker 12: I just didn't want to have some hat come out
Speaker 12: and cut one.
Speaker 5: In and not know what the hell they were doing.
Speaker 3: And I'm not even sure you can cut one in.
Speaker 3: I'll tell you what we did when we were in
Speaker 3: Castle Rock, Susanna and I. We had a deck and
Speaker 3: upper deck, and then we had a walkout so our
Speaker 3: dogs would go out to the deck and walk down
Speaker 3: into the backyard and we faced the same thing. I
Speaker 3: put it in the wall right next to the sliding
Speaker 3: glass door, but I was lucky to have that space
Speaker 3: where they could walk right out, and it happened to
Speaker 3: be right in between two studs, so it worked out perfectly.
Speaker 3: But let me get our glass expert on, and I
Speaker 3: bet they even sell them if it's something you got
Speaker 3: to buy, or if it's something they can cut in.
Speaker 2: I bet Gravina does it. So you want to keep holding, man?
Speaker 5: Is that cool?
Speaker 12: I can hold or I can call Gravina myself.
Speaker 5: It's up to you.
Speaker 3: Yeah, I'd like everybody out there, though, just hold on.
Speaker 3: I'd appreciate if you hold on. And I say that
Speaker 3: because I want to give some I want Nick to
Speaker 3: explain kind of the different things they can do for
Speaker 3: a doggy door, because I'll tell you what, that's a
Speaker 3: big deal, man, doggye doors are great.
Speaker 17: I don't think you want to cut it into the
Speaker 17: glass too, because if you're talking a double pain sliding door,
Speaker 17: that's why I got it, say everything in between that
Speaker 17: keeps all that heat in and out. So I don't
Speaker 17: think you want to cut one in. I think you
Speaker 17: want to get a brand new slider.
Speaker 2: A brand new slider, you know what, dragon, I didn't.
Speaker 17: Even think it then play one on TV? But you
Speaker 17: know that's what.
Speaker 5: I would go.
Speaker 3: I saw the company. I think this guy's talking about
Speaker 3: where they can come out and cut it in.
Speaker 2: But I wasn't even thinking. Most doors are double, if
Speaker 2: not triple, right, So yeah, if it's a single thing
Speaker 2: you ruin it, go for it, try it. It may
Speaker 2: work for you.
Speaker 17: But if it's a double or triple pane glass on
Speaker 17: your slider, I wouldn't touch it.
Speaker 3: So I wonder what they sell though, So I picture,
Speaker 3: like what do they sell, like where the slider opens
Speaker 3: up the doggy door's there? Or do they typically sell
Speaker 3: the part that doesn't slide open? They put it in
Speaker 3: in the back, you know what I'm saying? Oh yeah, yeah, okay, Yeah,
Speaker 3: I'm not sure what side they put it in. Hopefully
Speaker 3: we can get a hold of Nick and go from there.
Speaker 3: Hey Bob, what's going on with you? Or I'm sorry David?
Speaker 2: David?
Speaker 18: Hi?
Speaker 12: Hey, Yeah, I have a twenty nineteen Buick Goncore has
Speaker 12: the one point four liter engine, got it?
Speaker 18: I have a.
Speaker 12: Triple bypass to illinoid that's stuck. I want to put
Speaker 12: the OBD meter on it. That's the failure I get.
Speaker 2: What the hell is that?
Speaker 5: Guys?
Speaker 2: What is a triple by pass sylenoid.
Speaker 12: No, it's turboid turbo charger bypassed sylenoide.
Speaker 5: It's like a wastegate solenoid or something it has to
Speaker 5: do with.
Speaker 12: Yeah, okay, but it's not the it's not the wastekeg.
Speaker 12: It's the turbo bypass solenoid, which is different than the watgate.
Speaker 5: Sure, what was the code that you got?
Speaker 12: Twenty two sixty one, p.
Speaker 19: Sixty one?
Speaker 12: What is my question?
Speaker 5: Yeah?
Speaker 2: What's your question?
Speaker 12: Okay, it's saying that it's stuck and I was just
Speaker 12: gonna replace it, but I couldn't get it out. So
Speaker 12: I have all data for do it yourselfers. It's not
Speaker 12: the professional all data, and it says run these tests
Speaker 12: on that sylenite.
Speaker 5: So I did that.
Speaker 12: So the first thing you do is you check the
Speaker 12: resistance across the two contacts of the sylenoids with the
Speaker 12: twelve bolts go into it. Yeah, and if that passes,
Speaker 12: then you then you run a a test with the
Speaker 12: cantab fuse and see if you can get the cylinoid
Speaker 12: to click yep, and that pass too, and I got
Speaker 12: it to click a hundred times. And my question is,
Speaker 12: even though it passes these diagnostics tests, should something still
Speaker 12: be wrong with it?
Speaker 3: Well, okay, hold on, Kevin. I'm going to let you
Speaker 3: talk because you're the expert here. But just because you
Speaker 3: have a code for something, I always go back to this.
Speaker 3: You can have a code for.
Speaker 2: Anything.
Speaker 3: I mean literally anything, And it doesn't mean it absolutely
Speaker 3: is that sensor or it's that that's sylenoid, right, Kevin.
Speaker 3: I mean it could be the wire going to it.
Speaker 3: It could be the wire going out. It could be
Speaker 3: whatever that solenoid's activating that's not working.
Speaker 5: Yeah, if you're activating an individual independently, you are bypassing
Speaker 5: the electrical but the solenoid activates the valve, So the
Speaker 5: valve itself may be stuck, you know, with the solenoid
Speaker 5: is functioning, but the valve itself is stuck within the turbo.
Speaker 5: And how would you you You need to take it
Speaker 5: apart and and just physically touch it and move it
Speaker 5: and see.
Speaker 3: So when you go down through your old data, David,
Speaker 3: after you test that, then then that's it.
Speaker 2: In other words, hits saying it's good. You're done right.
Speaker 12: Correct.
Speaker 2: So if you I wonder, hold on here.
Speaker 3: I wonder Kevin, if he looked up and tried to
Speaker 3: troubleshoot the valve itself in a float chart, if it
Speaker 3: would bring him down the right road.
Speaker 5: It's very possible. Yeah. The twenty sixty one just talks
Speaker 5: about the valve. The solenoid's only part of the valve.
Speaker 5: So you got to look at both. Because it repels
Speaker 5: the turbo. That's crazy. Well, you may not have to
Speaker 5: rebuild it, but it could be stuck from carbon. You
Speaker 5: may be able to clean it.
Speaker 3: Okay, Well, that's exactly what I was going to say.
Speaker 3: Is there anything you could like spray into the waistgate
Speaker 3: or do something? I mean, just any for an ad Homer,
Speaker 3: It's it's a by by trial basis. Sometimes you just
Speaker 3: got to get in and look at the valve and
Speaker 3: see if it's functioning. You know, it should just open
Speaker 3: and close. It's not a it's not a complicated part,
Speaker 3: but it's in a you know, kind of difficult place
Speaker 3: to be and get gunked up. It can there's a
Speaker 3: lot of carbon in the turbos.
Speaker 2: You got any other question, David.
Speaker 12: Yeah, those bell that's chilenoid. Is that a mechanical switch
Speaker 12: or a solid state because I can hear it clicking,
Speaker 12: so I'm assuming that it's got to be mechanical.
Speaker 5: You're correct.
Speaker 12: I wouldn't be able to hear it click and it would.
Speaker 5: Yeah, that's right. Yeah, you're correct.
Speaker 12: But it's encapsulated in this plastic, so if.
Speaker 2: You're hearing it clicks, that's right.
Speaker 5: Yeah. Some parts are very hard to service on their own. Unfortunately,
Speaker 5: with a lot of newer cars, a lot of parts,
Speaker 5: you have to get the entire mechanism to get the
Speaker 5: single little part.
Speaker 3: Yeah, but you already you trouble shot that. We know
Speaker 3: that sylenoid's working, correct, Yeah, so you've got to move on.
Speaker 12: So that selenoid goes to a valve.
Speaker 5: It's a bypass they're calling.
Speaker 12: That sylenoid the triple bypass soylnoid valve.
Speaker 5: Yeah, you got to get to where it. The bypass
Speaker 5: valve is designed to blow off excess pressure from the turbo.
Speaker 5: So it's got to be able to release it physically,
Speaker 5: open us a hole if you will, to release that pressure.
Speaker 5: So you got to get down to where that valve
Speaker 5: actually seats and see if it's not stuck, it probably
Speaker 5: is stuck.
Speaker 12: You're saying the valve is stuck, not the cylnoid, No, exactly.
Speaker 3: Yeah, yeah, the syllnoid. You you're the one that diagnosed it.
Speaker 3: You already know the sylenoid's good.
Speaker 17: Correct.
Speaker 3: If you hear a click and you heard it click
Speaker 3: a thousand times, there's nothing wrong with that zylenoid.
Speaker 12: Okay, all right, man or I've got.
Speaker 2: Another David, I'm going to give you another idea. You
Speaker 2: ready for this one? Okay, bring it to shared in
Speaker 2: auto tech.
Speaker 13: Right.
Speaker 5: I love that.
Speaker 12: I'll do that as soon as I can. I'm sure
Speaker 12: that I can't fix it myself.
Speaker 2: Well you might, honestly, you're you're in the right thing.
Speaker 12: Try to sounds like a really good place.
Speaker 3: Try to free up. Try to free up that valve.
Speaker 3: You know, I hate say it, maybe WD forty whatever.
Speaker 3: You got to figure out where it is. Kevin already
Speaker 3: said it's really hard to get to. But if somehow
Speaker 3: you can get there and try to loosen it up
Speaker 3: or move it physically or something, I mean, that's kind
Speaker 3: of where you're at at this point, and you might
Speaker 3: be able to do that. Find a YouTube video. It's
Speaker 3: amazing the YouTube videos out there. Hey Jay, real quick,
Speaker 3: what is your comment on that doggie door?
Speaker 15: Hey, Mark, you can't cut into temperate glass such as
Speaker 15: a slider.
Speaker 5: Oh, you're right, Oh my god.
Speaker 3: If we cut our you're right, if we cut the
Speaker 3: glass in our shower, it would go into eight million,
Speaker 3: five hundred and sixty four thousand pieces.
Speaker 15: Yeah. You can buy a little one footage panel that
Speaker 15: goes into the tracks and it has a dog door
Speaker 15: in it.
Speaker 2: Yeah, but then you've got to reorder the glass right now.
Speaker 15: You just your spider now doesn't shut against the door jam.
Speaker 15: It shuts against the new.
Speaker 5: See what you're saying.
Speaker 3: So the part that doesn't slide, you would actually insert
Speaker 3: it there, which would move the glass over by whatever,
Speaker 3: eight inches ten inches, and then usually go ahead.
Speaker 15: Usually it'll go, it'll get stiffed in and it'll it'll
Speaker 15: go on the side it slides. Yeah, and then your
Speaker 15: slider comes up and locks onto it instead of all
Speaker 15: the way to the doorjam.
Speaker 5: All right, I appreciate that.
Speaker 3: I'm gonna go to right after this break, I'm gonna
Speaker 3: pick I'm gonna pick up on Nick Ravenna and ask
Speaker 3: him the different options those guys offer on it, and
Speaker 3: as there are glass ones you can actually buy so
Speaker 3: you don't have to take up that space. Like Jay
Speaker 3: was just saying, you get to keep full slide, but
Speaker 3: yet you have a built in doggy door.
Speaker 2: David, you hang on too, he's got that engine issue.
Speaker 3: Actually we can free David up and then uh, we're
Speaker 3: gonna go back to a Byron issue from Colorado Investigation Office.
Speaker 5: What the heck's that.
Speaker 19: Go?
Speaker 13: With a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 16: You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the real estate Man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: oh three nine two zero sixteen twenty two.
Speaker 3: All right three O three seven one three eight two
Speaker 3: five five three zero three Martino, Frank Duran, the real
Speaker 3: estate Man.
Speaker 2: I've told this story before, I'm gonna tell it again.
Speaker 3: He came out to our house in casselereq years ago,
Speaker 3: about ten eleven years ago, and we needed a realtor,
Speaker 3: and I love Frank.
Speaker 2: So he came out.
Speaker 3: We talked and he said, I want to list it
Speaker 3: for this amount. We're gonna wait till this particular day.
Speaker 3: And I said, Frank, that's crazy. I know I can
Speaker 3: sell it for more than that. What are you doing
Speaker 3: And he goes, look, it's part of the secret, sauce.
Speaker 2: Let me do my job.
Speaker 5: I let you talk on the radio, you let me
Speaker 5: sell your house.
Speaker 3: And I said, okay, So I was all in. First
Speaker 3: time I used Frank. He ended up getting me way
Speaker 3: more than I thought I could get for the house.
Speaker 3: He created a bidding war, a frenzy, and he did
Speaker 3: this matter horn I think it's called a matter horn
Speaker 3: three D walkthrough on our house. We had over one
Speaker 3: hundred thousand people over that weekend. He listed it Friday.
Speaker 3: By Monday morning, over one hundred thousand people virtually walked
Speaker 3: through the house. We had about ten different for an offers.
Speaker 3: Then they got into a bidding war and we've got
Speaker 3: we maximize that so much it's unbelievable. Then I didn't
Speaker 3: want to move the pool table. Listen to this the
Speaker 3: pool tables are paying the ass to move. Plus in
Speaker 3: the new house. The pool table we had in that house.
Speaker 5: Was too small.
Speaker 2: I didn't want the pool table and I didn't want
Speaker 2: the theater set up.
Speaker 15: We had.
Speaker 5: It's pain in the ass to move too.
Speaker 3: So Frank went to him and said, hey, you know what,
Speaker 3: you know, we're starting to think that maybe you guys
Speaker 3: should buy this pool table and stuff from him too
Speaker 3: to make this easy because he doesn't want to get
Speaker 3: sure enough.
Speaker 2: He sold it to him for me so I didn't
Speaker 2: have to move it.
Speaker 3: I got maximum dollars at Frank's the man you want
Speaker 3: the best negotiator out there, that's him. And then when
Speaker 3: he helped us with our house and Frank down our
Speaker 3: new house man, when I say he came through, he
Speaker 3: told us how to make the offer, how much to say,
Speaker 3: how many days to give him to think about, and
Speaker 3: he put the timeframe on him. He did the art
Speaker 3: of the deal he did. He said, you know, you
Speaker 3: got twenty four hours to accept this offer. And it
Speaker 3: was an incredible kind of a cash offer. And we
Speaker 3: were gonna not do this and that because we already
Speaker 3: had the house fully checked out. It was crazy, but
Speaker 3: Frank saved us close to one hundred thousand dollars with
Speaker 3: those people. So Frank Duran homes dot com, he's the
Speaker 3: one you want. Frank duranhomes dot Com. Now let's move on.
Speaker 3: We're moving on and moving on.
Speaker 2: Nick Ravena, Hey, Nick, how are you doing?
Speaker 9: Man?
Speaker 20: Hey?
Speaker 2: It was great seeing me at the house the other
Speaker 2: day too, bro.
Speaker 21: Yeah, beautiful place.
Speaker 2: Hey, I appreciate it. It's kind of cool coming out
Speaker 2: to the country, isn't it.
Speaker 18: Oh?
Speaker 24: Yeah, I love it.
Speaker 2: Yeah, it's neat man.
Speaker 5: Hey.
Speaker 3: We had a guy call up what are the options
Speaker 3: these days on doggie doors and sliding glass doors? We
Speaker 3: all know about the inserts that you can pop in,
Speaker 3: but then you can't use the full sliding part of
Speaker 3: the door. Do you guys sell, Does Gravina sell any
Speaker 3: kind of like doors that are already built in that
Speaker 3: are all glass or what are the different Jim Snack?
Speaker 21: So the ones we do are not the inserts. We
Speaker 21: actually custom build a piece of glass with a cutout,
Speaker 21: and then we have a double flap pet door that
Speaker 21: comes in about twelve sizes and four colors that goes
Speaker 21: right into the glass unit that slides.
Speaker 16: With the door.
Speaker 21: So the door's fully functional, fully operational. The lock goes
Speaker 21: with the door itself, the interlocks, it all seals locks,
Speaker 21: and then it's actually made into the glass and we
Speaker 21: get that custom made.
Speaker 2: That is incredible. So it's really just the doggy door.
Speaker 3: It's not like having something the entire height of the door, right,
Speaker 3: it's only up to whatever the doggy door size is.
Speaker 5: Then the rest is glass.
Speaker 19: Yeah.
Speaker 21: Again, so basically if you imagine the state of Utah
Speaker 21: upside down, Yeah, that's how we make the glass with
Speaker 21: the cutout and the inserts. You know, they're nice and
Speaker 21: they're cheaper, but you know, you don't get the full
Speaker 21: opening and they don't seal. And I think it's actually
Speaker 21: a security issue.
Speaker 2: Oh that's a good point too. I didn't think about that.
Speaker 3: And there's no way to really if it was a
Speaker 3: single let's say it was a single pain door, which
Speaker 3: I don't even think you can get in Colorado, or
Speaker 3: you shouldn't. Is there any way to cut one into
Speaker 3: it or I mean that's just insanity.
Speaker 21: I mean you can't, but you can't cut the glass.
Speaker 21: You just have to order a new piece of glass
Speaker 21: with the cutout and switch that out and then install
Speaker 21: the door.
Speaker 2: Which would be crazy. You might as well look at
Speaker 2: a new door.
Speaker 21: Yeah again, you know, we do it all the time.
Speaker 21: We have one on display in our showroom down here.
Speaker 21: We sell tons of them. They have a lexand cover
Speaker 21: on the inside too, so if you're going to go
Speaker 21: to sleep for the night or go out of the
Speaker 21: you know, for the weekend, you know, you can put
Speaker 21: that up so nobody can get in. So, I mean,
Speaker 21: they're they're amazing doors.
Speaker 3: How much more are they compared to like, let's say
Speaker 3: the regular doors three thousand dollars throw a number out,
Speaker 3: How much more to have that built in doggie door?
Speaker 5: Roughly?
Speaker 1: Yeah, not that much.
Speaker 21: But again it's you know, they have ones for size
Speaker 21: of the toulas and they have ones for like great gains,
Speaker 21: So that's really, you know, the big difference then. Plus
Speaker 21: if you have a five foot patiodor versus a ten
Speaker 21: foot patiod or, that also changes the price too. But
Speaker 21: it could probably be anywhere from probably a thousand up
Speaker 21: to probably three thousand, just depending on all the options.
Speaker 3: Wow, I dig it, man, Hey, Nick, I appreciate you
Speaker 3: coming on. I can't wait to get our new door installed.
Speaker 2: Man. I was a little bummed out when you told
Speaker 2: me it was a custom order.
Speaker 5: So listen to this.
Speaker 3: Our height of our sliding glass door is a half
Speaker 3: inch custom, meaning what size is it again, Nick, isn't
Speaker 3: it like eighty inches.
Speaker 5: Or what was it? Yeah?
Speaker 21: It's seventy nine inches right now? I need seventy nine
Speaker 21: and a half or standard.
Speaker 3: So our custom builder screwed me by a half inch.
Speaker 3: Why he would do that?
Speaker 2: I have no idea.
Speaker 5: I mean, really, I can't imagine why that was done.
Speaker 5: But we're looking.
Speaker 21: I mean that just could be the standard size of
Speaker 21: that manufacturer at that time too.
Speaker 3: Yeah, that's true. It's twenty years ago, so who knows. Hey, Nick,
Speaker 3: I really do appreciate it. Gravina Windows dot I'm that
Speaker 3: snick ravena. Thanks for coming on aick, Gravina Windows dot com.
Speaker 3: As I always say, twenty different window manufactures, fifty line
Speaker 3: of windows, Sam and Byron, You're on deck.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com.
Speaker 16: You don't pay a cent until you're contenth.
Speaker 13: Time for an insurance check up free no obligation comparison
Speaker 13: call compass insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the real estate man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 2: All right, three oh three seven one three eight two
Speaker 2: five five one line open.
Speaker 5: We would love to hear from you. It's card day.
Speaker 3: Uh, let's use been holding the longest. I'm gonna go
Speaker 3: to Sam than Byron. Byron hold tight there and then
Speaker 3: surely you'll be after that. But Sam, it says, props
Speaker 3: to Rod and Kevin, and I started thinking, Now, JFR cars.
Speaker 3: Rod sells cars, so that's what he does. He doesn't
Speaker 3: repair cars. Kevin repairs cars. So they've got props to both.
Speaker 3: So I'm dying to know how they both tie in.
Speaker 3: I jokingly said, I wonder if Sam bought a car
Speaker 3: from JFR and had to get it fixed by Kevin.
Speaker 3: JFR didn't find it that funny, but I find it hilarious. Sam,
Speaker 3: what's going on?
Speaker 7: Are the guys in the studio with you?
Speaker 5: They're right next to me. Yep, we're here, Okay, Rod,
Speaker 5: I'm here, buddy.
Speaker 18: What we're doing you guys great koodles were taking care
Speaker 18: of my daughter's car.
Speaker 5: Thank you.
Speaker 8: Well?
Speaker 5: Was it help us?
Speaker 18: Oh well, the under the warranty, the head Gasca.
Speaker 5: Blue on the car, the FOURD escape. Yeah, that was
Speaker 5: a challenge that one.
Speaker 3: Oh wait a minute, that's what happened. So he did
Speaker 3: buy a car from you, and you sold him a warranty.
Speaker 3: I did, and then Kevin, you got it fixed under
Speaker 3: the warranty.
Speaker 5: We did. But originally the warranty decline the repair. Why
Speaker 5: they said it was pre existing, which was nonsense.
Speaker 18: It was.
Speaker 5: We got back and forth. I got with Rod, he
Speaker 5: got with the warranty company. We got with the warranty company.
Speaker 5: It was about a thirty day window of mess. But
Speaker 5: you got it fixed. We got to fix and got
Speaker 5: it paid for it.
Speaker 2: Oh my god, it is Sam. I've got to tell
Speaker 2: you something.
Speaker 3: It is so important to have the right people behind you,
Speaker 3: because I'll tell you what, if you bought that from
Speaker 3: anybody else, You're not going to walk into you know,
Speaker 3: short line and convince someone to spend that kind of
Speaker 3: time with the warranty company.
Speaker 2: Like both of these guys did. Good job, guys.
Speaker 5: Yeah, over ten thousand. It was a big repair. They
Speaker 5: ended up putting a new.
Speaker 2: Motor in it, right, and they put a new He's
Speaker 2: got a brand new.
Speaker 5: Motor, another motor. I shouldn't have said it, right, Yeah,
Speaker 5: but I mean regardless, he's got a new motor for him.
Speaker 5: He's got a lower miless motor than he had. So yeah,
Speaker 5: it was well over ten grand with work.
Speaker 2: Oh, Sam, I am so glad you called in on that.
Speaker 5: Man. Yeah.
Speaker 12: Well, the thing is, if it wasn't for your show,
Speaker 12: this would have never happened.
Speaker 9: Wow.
Speaker 12: Yeah, I'm moving for you guys too.
Speaker 17: Well.
Speaker 2: I appreciate that. I'll take every bit of that and more.
Speaker 3: In fact, I think we I think I personally should
Speaker 3: get more kudos than these two play together like sixty
Speaker 3: forty with that work.
Speaker 5: Wouldn't you agree, Dragon, Let's think about it.
Speaker 17: Oh very much. So you orchestrated the whole thing, I
Speaker 17: or that's right.
Speaker 2: I literally it was like the what's that guy called doctor?
Speaker 3: I was the conductor. No, Sam, I really do appreciate
Speaker 3: you calling in with ta man, and I appreciate it.
Speaker 3: I appreciate it. Hey, real quick, Jay afar Rod, you
Speaker 3: sell you actually find people new cars.
Speaker 2: A lot of people don't realize it.
Speaker 3: A good broker if someone calls up and says, hey,
Speaker 3: I'm looking for a new uh whatever, a new Honda
Speaker 3: blah blah blah, Right, you go out and find it.
Speaker 3: You have relationships across the country and you basically shop.
Speaker 5: For we do we do. This week was a good
Speaker 5: week with Lexus. We bought five Lexus from.
Speaker 6: The Lexus store and they took care of the customers
Speaker 6: and we helped out and assisted that whole entire process.
Speaker 2: So you do all the let's just put it and
Speaker 2: it is.
Speaker 3: You do all the negotiations right now, do you even
Speaker 3: get down to the point where when they're closing, do
Speaker 3: they go to the dealership or do they close through you?
Speaker 2: Guys?
Speaker 5: How does that work? They close through us, so they.
Speaker 3: Don't even have that high pressure trying to sell you
Speaker 3: the undercoading and the mop and glow and all that
Speaker 3: crap they're dealing with you guys.
Speaker 6: Right, they know all their prices before they even see
Speaker 6: the car. So that's the one nice thing. And I
Speaker 6: had to lot yesterday. We delivered Alexis to the customer's
Speaker 6: house and they just absolutely appreciated that.
Speaker 2: Oh wow, So you go that extra step too. Mm hmm,
Speaker 2: that's pretty incredible.
Speaker 3: Let's talk incentives real quick, and then surely, Yvonne Byron,
Speaker 3: I promise I'll get to you a Byron, You're going
Speaker 3: to be next. But let me ask you this right now,
Speaker 3: incentives seem pretty good, right, it seems like everybody, what's like,
Speaker 3: tell me about some of the incentives out there right now?
Speaker 3: Is there zero percent financing? Like what's going on right now?
Speaker 3: I'll tell you what Tesla is doing, Okay, So one
Speaker 3: of the reasons I might In fact, it looks like
Speaker 3: we are buying an ax I already put the money down.
Speaker 2: We can get in about three weeks.
Speaker 3: But I'm waiting right towards the end of the month
Speaker 3: because the guy told me, with Tesla, you put two
Speaker 3: hundred and fifty down, there's no brokers involved. You deal
Speaker 3: with Tesla only unity unless it's us. That's a difference, right,
Speaker 3: So it's a new one free supercharging, which is unbelievable, okay.
Speaker 3: And then he said, if I wait till the end
Speaker 3: of the month, there could be new incentives come out,
Speaker 3: so therefore I would get to take advantage of those
Speaker 3: as well, which I didn't know.
Speaker 5: But outside of the Tesla Realm.
Speaker 3: What kind of incentives are these manufacturers doing right now
Speaker 3: that even you think are great.
Speaker 6: You know, most manufacturer has something out there, whether it's
Speaker 6: on the finance side on the lease side. For example,
Speaker 6: Lexus is offering two thousand dollars off the car if
Speaker 6: you go through their leasing program.
Speaker 1: Wow.
Speaker 6: Well, and there's no penalty if you if you are
Speaker 6: the type of guy that just wants the two thousand
Speaker 6: dollars off and they'll pay off the car in thirty days.
Speaker 5: Then they can buy the car right right, And.
Speaker 2: They're not allowed to when Colorado casts a penalty right
Speaker 2: right right. Wow, that's a little sneaky, it is, But.
Speaker 6: They get they take advantage of the two thousand dollars
Speaker 6: off yea, and off in thirty days.
Speaker 2: Did the people you delivered it to did they do
Speaker 2: that with their license?
Speaker 6: No, they're a peerists. They said, no, we don't like that.
Speaker 6: We pay cash for everything. I said, in spite of
Speaker 6: the fact that you want to, you'll save the two grand.
Speaker 6: They said, we're purists.
Speaker 2: I love them to do that.
Speaker 3: I have done that with incentives where you get like
Speaker 3: say five thousand off or whatever it is, but you
Speaker 3: have to use their financing like CONDI right for like
Speaker 3: five point nine six point nine, So you get to
Speaker 3: five grand off, but you're roped into the five nine,
Speaker 3: and then you wait thirty days, You wait till basically
Speaker 3: the bill comes and then you pay the whole thing off.
Speaker 2: And you got to five thousand dollars off. So I'm
Speaker 2: with you.
Speaker 3: I would take advantage of it too, but I understand
Speaker 3: the peers. Okay, listen, I got to take this break surely.
Speaker 3: Byron von one line open, three h three Martino, we
Speaker 3: got a lot cooking.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: to seven to one help. You'll think you're his only
Speaker 13: customer when you choose Frank durand the real estate Man
Speaker 13: dot com to list your home with Remax Alliance three
Speaker 13: oh three nine two zero sixteen twenty two.
Speaker 2: All right, three oh three seven one three eight two
Speaker 2: five five. So if you had to live my life.
Speaker 5: I kill myself. Thank you, doc. So we have a
Speaker 5: call screener, Kelly.
Speaker 2: Her name's Kelly. Everybody knows Kelly. So here's the deal. Though,
Speaker 2: she puts up on the screen Brian, who's the caller's name,
Speaker 2: But then in brackets she puts spelled Byron.
Speaker 5: That's what it said.
Speaker 3: So instead of saying surely like line one, or Yvonne
Speaker 3: like line four, that's.
Speaker 16: Not what it says.
Speaker 5: It's said R y O N say said Brian is
Speaker 5: spelled different. But why the hell would she put that up?
Speaker 2: Why wouldn't you just put up whatever it's phonetically sounded like.
Speaker 2: For the life of me, why why would I care?
Speaker 2: Any other way? I don't care if his name was
Speaker 2: Phil and it was spelled Frank. I just want you
Speaker 2: to put Phil up there. I don't need to know
Speaker 2: how he spells it. Does that make sense?
Speaker 8: Yeah?
Speaker 2: Am I the only one? Am I the only one
Speaker 2: that sees the flaw in what you did?
Speaker 5: I think?
Speaker 13: So?
Speaker 2: Thank you?
Speaker 5: No, no, not thank you.
Speaker 2: Now I don't even know his name, Brian. What's going
Speaker 2: on with you?
Speaker 15: Sir?
Speaker 20: No, it's actually an.
Speaker 5: No way, there is no way. You're go ahead, go ahead,
Speaker 5: b I'm gonna call you b.
Speaker 20: Go ahead, Brian, that's fine too, but it is Brian,
Speaker 20: but I get Byron all the time.
Speaker 12: Thank you well, Thanks Tank Mincaol.
Speaker 20: I appreciate. I love your show.
Speaker 5: What's going on?
Speaker 20: So I got this letter. It's from the Colorado Transportation
Speaker 20: Investment Office. Say official letterhead has a case number, says
Speaker 20: I'm in violation of a couple of different statues on
Speaker 20: my trip to the Terry Bison Ranch. I took the
Speaker 20: kids and the family up there around Christmas.
Speaker 5: Where did it come to? Where did you receive this?
Speaker 20: My home address?
Speaker 5: Is that where you're Is that where your vehicle's registered?
Speaker 17: Yes?
Speaker 20: It is, and they said they sent another notice to
Speaker 20: the same address, but I never received.
Speaker 3: I'm not so sure it is. I mean, this would
Speaker 3: be one of the most elaborate hoaxes ever. So it
Speaker 3: came snail mail to the address where that vehicle was registered.
Speaker 3: What are they saying you did?
Speaker 20: There's a couple different statues based on the toll roads.
Speaker 20: Because I did take the toll road. I have an
Speaker 20: HOV transponder. I had eight people in the car, four aults,
Speaker 20: four kids.
Speaker 2: And did you have the transponder on the correct which.
Speaker 18: I did.
Speaker 5: Okay, So what are they saying you were in the
Speaker 5: wrong lane? What are they accusing you of?
Speaker 20: It's just two different codes.
Speaker 5: Can you take a picture of that and send it
Speaker 5: to us?
Speaker 2: Like right now?
Speaker 4: Yeah?
Speaker 7: I can do that, all right?
Speaker 5: Hold on, Kelly, and I want to see a picture
Speaker 5: of this.
Speaker 3: At first, I thought, tell me that didn't sound like
Speaker 3: phony baloney. The Department of Traffic Safety blah blah blah
Speaker 3: blah blah, all kinds of crap like that. Listen, two
Speaker 3: lines open, three oh three, Martino, another hour coming up.
Speaker 5: I want to see you on the flip side.
Speaker 13: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you it's Frank durand the real estate man dot
Speaker 13: com to list your home with Remax Alliance three oh
Speaker 13: three nine two zero sixteen twenty two.
Speaker 1: Ripped up.
Speaker 2: News So you don't.
Speaker 1: Help running just as fast as we can. Shooter's gonna
Speaker 1: help come.
Speaker 5: This is the Troubleshooter Show.
Speaker 3: No Tom Martinez, welcome my friends to the only show
Speaker 3: of it's camera here to solve problems, answer questions, take complaints.
Speaker 2: And by the way, it's car day here. It's a
Speaker 2: troubleshooter show.
Speaker 3: Kevin Cowkin joins me, sharing an autotech to my left,
Speaker 3: Rod Greer over to the right, Deputy d across from me,
Speaker 3: Deputy Dot to the right, Kelly answer and the phones
Speaker 3: and dragging running the board, simple as that. Three oh
Speaker 3: three seven one three eight two five five. By the way,
Speaker 3: I want to tell you about a company I really like,
Speaker 3: and I kid you not it's a great company. Eight
Speaker 3: eight eight Heating dot Com eight eight eight Heating dot Com.
Speaker 3: That furnace has been running now all winter. It's time
Speaker 3: to get it cleaned, and it's forty five bucks. They're
Speaker 3: going to come out, spend hour and a half, two hours.
Speaker 3: You're not going to get a better deal. It's going
Speaker 3: to be one of the best bargains you got ever.
Speaker 3: And if it hasn't been cleaned in years, I mean
Speaker 3: you're crazy not to get it done. Dirt is the
Speaker 3: number one killer of a furnace. Why do they do
Speaker 3: it well, they do it very simply to introduce the
Speaker 3: company to you. They're great technicians, and everything they do
Speaker 3: they're going to put a no breakdown guarantee stick around there.
Speaker 3: And then on top of that, if something breaks in
Speaker 3: the future, you're going to know who to call.
Speaker 2: That's why they do it. It's not brain surgery. It's marketing.
Speaker 3: There's a cost to acquire a customer, and they got
Speaker 3: it down pat and by doing it this way they
Speaker 3: can actually show you what a great company they are.
Speaker 3: But get it booked now ready eight eight eight heating
Speaker 3: dot com eight eight eight heating dot com now got
Speaker 3: two lines open three oh three seven one three eight
Speaker 3: two five five. Brian sent us a picture from the
Speaker 3: investigation office. You know what's funny is when Brian first
Speaker 3: called in and here's exactly what he told me.
Speaker 2: Let me pull this up.
Speaker 3: He said, Mark, I got a uh, I got a
Speaker 3: letter from you guys ready for this. I have never
Speaker 3: heard of this office from Tell me if this doesn't
Speaker 3: sound thick. The Colorado Transportation Investment Office a division of
Speaker 3: the Colorado Department of Transportation. Well, CTIO is what it's called,
Speaker 3: and it's as real as he gets. Brian, you actually
Speaker 3: crossed over that line when you weren't supposed to, and
Speaker 3: it looks like you already waited too long to go
Speaker 3: through the proper channels of fighting it. So you owe
Speaker 3: that money and you better pay it. That's the bottom line.
Speaker 20: So I never received that first notice, and I don't
Speaker 20: feel that I did. I mean, I have four other
Speaker 20: adults in the car that witnessed me driving. Well, I
Speaker 20: did not cross that line.
Speaker 3: Well, here's the issue. You only have a certain amount
Speaker 3: of time to complain about it.
Speaker 2: I mean, that's it.
Speaker 3: I mean, you simply only have and I can't on
Speaker 3: this notice, it doesn't list how long, but generally you
Speaker 3: can go on the website and actually upload any evidence
Speaker 3: you have, if you have any. But when you cross
Speaker 3: over the lines, they have a picture somewhere. You could
Speaker 3: probably ask for the picture. Did they send you the picture?
Speaker 4: Pay to nine?
Speaker 20: And I never received an official first notice. This is
Speaker 20: the only notice that I've received.
Speaker 3: Well, you can call the phone. Call the phone number
Speaker 3: up on there. I mean, if that's the first notice
Speaker 3: it says failure to pay the amount due by three nineteen,
Speaker 3: you're going to have additional fees. How much is this one?
Speaker 3: Is this a seventy five or the one hundred? It
Speaker 3: looks like this one is third hundred. Oh it's one
Speaker 3: hundred and eighty. Oh yeah, one fifty plus entering express
Speaker 3: lane outside authorized access zones.
Speaker 5: They're going to have a picture of you.
Speaker 3: You can call that number up and they'll probably give
Speaker 3: you the picture, or go to the website on here
Speaker 3: and you might be able to log in with the
Speaker 3: citation notice and see the picture. But they're going to
Speaker 3: have a picture somewhere of your vehicle crossing those double lines.
Speaker 3: I'm telling you right now, every single time we've gone
Speaker 3: down there, they have a picture of it. So it's
Speaker 3: not that you had four people in the car and
Speaker 3: you were in the right lane. It's that you cross
Speaker 3: the double lanes. That's what the infraction is. And we
Speaker 3: hear this argument all the time. Although I agree with
Speaker 3: you in theory, it's stupid. If you're allowed to be
Speaker 3: in that lane and you accidentally went into that lane
Speaker 3: a little passed where you were supposed to where they
Speaker 3: have the dotted lines, and you went in at the
Speaker 3: part where they're solid lines, it still doesn't matter. The
Speaker 3: infraction is going through the double lines. It's not being
Speaker 3: in the wrong lane when you're not supposed to be.
Speaker 3: You follow what I'm saying, and it's tricky.
Speaker 20: No, and I understand. So I mean, even if I
Speaker 20: maybe i'd like a fraction of that dotted line, you know,
Speaker 20: if I crossed over. I mean, I don't remember that happening,
Speaker 20: but I would like to see this picture. But I
Speaker 20: went on the website and there's no there's no pictures
Speaker 20: on the website. And I looked at the address, and
Speaker 20: the address shows this address at a Starbucks location, which
Speaker 20: seemed kind of shady. And I've never heard of the
Speaker 20: Colorado Transportation Investment offer.
Speaker 5: Yeah, I looked it up. It seemed like this, So
Speaker 5: I call them.
Speaker 3: Yeah, we did here in the break called them and
Speaker 3: it was a legitimate number. Yeah, it's legit, man, you
Speaker 3: better pay it before it goes up. I think you
Speaker 3: already ran out of time to fight it. I don't
Speaker 3: see that usually. I see that website on here. This
Speaker 3: is a little different than the ones I've seen before.
Speaker 20: But the Express express Lane Safety dot Com, Yeah, there
Speaker 20: it is you and I did go there. Yeah, and
Speaker 20: I can request the hearing.
Speaker 5: That's what you want to do.
Speaker 2: But I think you're too late, okay, And if.
Speaker 3: You request the hearing, that's probably when they'd show you
Speaker 3: the video evidence. I'm telling you, we gone down this route, man,
Speaker 3: and every time, every time, a week later we end
Speaker 3: up seeing a picture of that car crossing the double lines,
Speaker 3: including and I'm gonna throw them under the bus right now.
Speaker 2: He said, there's no way that ever happened.
Speaker 5: I didn't do it.
Speaker 3: It's impossible, and I won't say why. But I'm the
Speaker 3: one that actually got the notice on it. And the
Speaker 3: notice was for Tom Martino and his damn g wagon
Speaker 3: was crossing right over the double line. Even though he
Speaker 3: swore up and down it couldn't have happened, never happened.
Speaker 3: It was a setup. They're out to get them. It
Speaker 3: was as real as real. Kid, Get Brian. My advice
Speaker 3: to you is pay it.
Speaker 20: Okay. I appreciate your hell, thank you, all right?
Speaker 5: Well, thanks Byron.
Speaker 14: What could happen if he doesn't pay it? If the
Speaker 14: price goes up? Oh, eventually, what happens to me?
Speaker 3: If eventually you're gonna owe a ton of money, You're
Speaker 3: gonna have attorney's fees, and you're not gonna be able
Speaker 3: to register your car.
Speaker 5: Oh, that last part sucks.
Speaker 3: That's that's what we call the teeth, the teeth in
Speaker 3: the entire thing, right, because a lot of people can
Speaker 3: go forever with the.
Speaker 2: Bill getting higher if there's nothing else that happens.
Speaker 5: But that's not the case.
Speaker 2: Here one line open three zero three seven one three A.
Speaker 5: Two five five.
Speaker 2: Now let's see who's been waiting the longest. Surely, what's
Speaker 2: going on with you?
Speaker 5: Shirley?
Speaker 9: Hi?
Speaker 18: Mark, I have a twenty fifteenfe sport and the lice
Speaker 18: and plates are due for renewals, and this time they're
Speaker 18: asking for an emissions test. Sure but looking looking back
Speaker 18: a few months ago, I had diagnostic the codes read
Speaker 18: at at one of these auto parts stores, and it
Speaker 18: shows that the system has too rich, just as system
Speaker 18: too rich, and that it's not it's not going to
Speaker 18: pass the amision.
Speaker 3: Well, I don't well if it's not going to pass
Speaker 3: or not, and I sure wouldn't go there. Let me
Speaker 3: ask you this, is it visibly smoking it all?
Speaker 12: It does?
Speaker 18: Sometimes that's a problem the time, and the smoke is
Speaker 18: kind of white.
Speaker 2: Well, are you talking like in cold weather or are
Speaker 2: you talking at smoke smokes?
Speaker 18: You know what I really don't pay attention. I think
Speaker 18: miles do you have on it, Shirley, I have ninety
Speaker 18: four thousand?
Speaker 5: Did you buy it Newsre's.
Speaker 18: I bought it used at eighteen thousand miles.
Speaker 2: Okay, first of all, let me say this. I owned
Speaker 2: that exact vehicle.
Speaker 3: I had a black one, and when it had ninety
Speaker 3: six thousand miles on it, it was consuming oil and
Speaker 3: it was smoking.
Speaker 5: A little bit.
Speaker 3: I brought it up to the dealer and they did
Speaker 3: a consumption test on it, and I got a new engine.
Speaker 3: But I was the original owner and it was under
Speaker 3: ten years. I got a new engine and it went great.
Speaker 3: I assume your vehicle, because it's the same as mine,
Speaker 3: probably has the same problem. It's consuming oil and that's
Speaker 3: why it's smoking a little bit. Now I'm gonna let
Speaker 3: Kevin talk with Sheridan audience.
Speaker 5: Is your tech ends in light on? Is that what
Speaker 5: you're concerned about?
Speaker 18: It goes off and on.
Speaker 12: I just learned to ignore it because that's what it does.
Speaker 18: But it did put some code did come up back
Speaker 18: in August.
Speaker 2: Yeah, it doesn't matter. That's not gonna matter.
Speaker 18: For what Hundai says, replaces it because it's got such
Speaker 18: a high oil consumption problem.
Speaker 3: And if you were the original owner, you might have
Speaker 3: got that covered. Hey, surely I'm going to give you
Speaker 3: a trick. You want a trick, Yes, I do. I
Speaker 3: can't guarantee it's gonna work, but I'll tell you what
Speaker 3: I would do. I would go on to the website
Speaker 3: for what is it? Colorado air What tells it? Call guys, Yeah, AirCare,
Speaker 3: Colorado AirCare, Colorado. They have mobile sites everywhere, and they're
Speaker 3: usually at the entryway onto a highway. I see one
Speaker 3: in Castle Rock on Founders all the time. And all
Speaker 3: you do is drive by. You don't go to an
Speaker 3: Misis's place. You don't do anything like that. If your
Speaker 3: car can pass, I would drive by it. And if
Speaker 3: your car passes, what happens? You get a notice, You
Speaker 3: get noticed in your renewal that has already been testing.
Speaker 3: You get a notice that it's already been tested. That way,
Speaker 3: they're not going to see a check engine light. They're
Speaker 3: not going to scrutinize the vehicle. Basically, it's either going
Speaker 3: to pass or not when it's warmed up. Kevin, Let's
Speaker 3: say she does have an oil consumption problem, and mine
Speaker 3: wasn't horrible, but I know exactly what she's saying. Sure,
Speaker 3: When is the best time to drive by one? Is
Speaker 3: it when it's cold? Is it when it's warmed up?
Speaker 5: Yeah, once it's warm typically. I mean, what are your
Speaker 5: plates do though.
Speaker 12: This month?
Speaker 5: Then you don't have time for that. It's too late,
Speaker 5: it's too nic it's too late to do paperwork I
Speaker 5: have he's already got the card in hand. Yeah I
Speaker 5: did not. I would just take it to an emission
Speaker 5: place and hope for the best. That's all you can do.
Speaker 2: Are the lights on right now?
Speaker 15: Okay?
Speaker 18: They're on often, on whenever they want want to be,
Speaker 18: I mean right now. They're probably not a lifetime warranty
Speaker 18: on the engine.
Speaker 3: So oh you have a lifetime wait wait wait, how
Speaker 3: did you get a lifetime warranty on that end?
Speaker 14: Some of them actually came with a lifetime warranty maybe
Speaker 14: to the original owner and.
Speaker 8: Hasferable Yeah, it's for everybody.
Speaker 14: And even in the extended warranties due to oil consumption,
Speaker 14: are they still apply to subsequent owners? Hey, I think
Speaker 14: you should take it to the dealer first, see if
Speaker 14: it's covered by any warranty.
Speaker 5: Absolutely good, Oh my god.
Speaker 2: If it really does have that she's got the code
Speaker 2: for the oil.
Speaker 5: Consumption I did.
Speaker 18: Yeah, And what they what they did is they kept
Speaker 18: that they did a test on it and then you know,
Speaker 18: and then they said that the test passed, they reset
Speaker 18: the computer and sent me on my way.
Speaker 11: So they said, if it.
Speaker 18: Happens again that it'll probably at that point will probably replace.
Speaker 5: The Well, okay, so what what dealer did.
Speaker 2: You bring it to?
Speaker 18: To McDonald Sunday.
Speaker 3: And they said they're the ones that found mine. No problems,
Speaker 3: no problems at all, and I had a new engine
Speaker 3: in about a month. I'm shot. They said that the
Speaker 3: oil consumption test is really basic. They basically they fill
Speaker 3: it up, then you drive it for about thirty days
Speaker 3: and you bring it back and if it's not the exact.
Speaker 2: Same amount of oil, you get an engine and it's
Speaker 2: not brand.
Speaker 14: Surgery and mark if I heard Shirley correct, They said,
Speaker 14: if this happens again, come back and we'll probably replace it.
Speaker 5: Tell it get back. You got to get that hand
Speaker 5: right now and check and make sure you don't run
Speaker 5: out of oil in the meantime.
Speaker 2: Yeah.
Speaker 18: So I do watch the oil level and it's always
Speaker 18: going down. And I did take it for the consumption
Speaker 18: test initially.
Speaker 11: And because I had read about it.
Speaker 18: Yeah, and they didn't want to do it.
Speaker 2: Well, I don't care if they want to do it
Speaker 2: or not. Okay, Shirley, please, they told me that.
Speaker 3: So, Shirley, when's the last time you were at McDonald
Speaker 3: Hondetumber maybe? Okay, listen, I want you to bring it
Speaker 3: back if it there, well, I want you to bring
Speaker 3: it back there. Bring it back there and tell them
Speaker 3: it's still consuming oil and I want to get this fixed.
Speaker 3: You tell them that and then let us know what happened.
Speaker 3: And I promise you this, If they're not going to
Speaker 3: do it this second time, I will personally get involved
Speaker 3: and I will call over there and talk to the
Speaker 3: service manager and figure out why they're saying they're not
Speaker 3: going to do it.
Speaker 2: Because it's absolutely ridiculous.
Speaker 3: That vehicle when it gets up around eighty thousand miles,
Speaker 3: consumes more oil than it's supposed to. I didn't realize,
Speaker 3: like D said, and I just looked it up. They
Speaker 3: extended that warranty and passed it on to other people.
Speaker 3: You deserve an engine in that vehicle, can, I said
Speaker 3: I to.
Speaker 18: The service manager because I gave them a bad rating
Speaker 18: for a couple of reasons, but yeah, they would refuse
Speaker 18: to do the consumption oil consumption test, and they their
Speaker 18: recommendation was that I do the combustion chamber cleaning first
Speaker 18: and go through their pro through the steps that they're tuning.
Speaker 2: So they were trying to tell you something.
Speaker 5: It's a process they want you to go through first.
Speaker 5: It's not automatic as it was before. They're trying to
Speaker 5: extend the life of these motors. So they're there is
Speaker 5: the cleaning that they do.
Speaker 2: How much did they want to charge you for that cleaning?
Speaker 18: It was over one thousand dollars.
Speaker 5: See that that's my problem. It's an issue, but that's
Speaker 5: what they're doing.
Speaker 3: Well, okay, then what other dan if McDonald Hondi's are
Speaker 3: being ass it's fine, they can be acid. Are of
Speaker 3: other Hondai dealers all over. I bring it to a wrapper,
Speaker 3: no offense to them. But they're so if you drop
Speaker 3: something off over there, it takes a month to get
Speaker 3: it back.
Speaker 2: They've got a small service department.
Speaker 18: Who so I took it to Planet Hyundai in December
Speaker 18: for an oil chain.
Speaker 2: And what they say, and.
Speaker 18: They didn't do the consumption chest, but I did call
Speaker 18: a month later. I called and I told him where
Speaker 18: the oil level is?
Speaker 4: What they say.
Speaker 18: And they just they don't They really don't say anything.
Speaker 5: Hold on, surely, hold on, I got to take a break.
Speaker 3: I mean, so so far no matter who she talks to,
Speaker 3: won't do anything for surely, I think possibly, maybe you're
Speaker 3: not approaching or breaching the subject.
Speaker 5: Right, we'll talk after this.
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Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up free, no obligation. In comparison,
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three oh three seven
Speaker 13: seven one help. You'll think you're his only customer when
Speaker 13: you choose Frank durand the real estate Man dot com
Speaker 13: to list your home with Remac allions three oh three
Speaker 13: nine two zero sixteen twenty.
Speaker 5: Two an iHeartRadio station.
Speaker 3: All right, three oh three seven one three A two
Speaker 3: five five. I'm gonna get back to Shirley. Shirley, listen here,
Speaker 3: here's the bottom line. You've got to advocate for yourself
Speaker 3: a little better. Write in the bad reviews on McDonald
Speaker 3: for whatever reason, they probably don't want to deal with you.
Speaker 3: And then if you bring it back to what was
Speaker 3: the other one you said you brought it to planet,
Speaker 3: if you had a good report with them, maybe bring
Speaker 3: it back, but you got to drop it off for
Speaker 3: oil consumption. Say listen, it's consuming oil. We've already done
Speaker 3: the test. We know it's doing it.
Speaker 2: Look up in the records from McDonald.
Speaker 3: And then on top of that, uh, it's smoking sometimes
Speaker 3: and I'm not going to pass emissions in my missions.
Speaker 2: Do I have this warranty?
Speaker 4: Now?
Speaker 2: The other thing you can do is call up Hondai directly.
Speaker 2: Have you done that? Well?
Speaker 5: I did?
Speaker 8: I knew.
Speaker 5: I swear to God.
Speaker 2: Hold on, I swear to God. Wait a minute, I
Speaker 2: swear to God.
Speaker 3: I said to these guys during break, I'm going to
Speaker 3: bring up different ideas, and I guarantee she's done everyone.
Speaker 3: Surely I would call Hondai back again then and get
Speaker 3: through to them and say, guys, I brought it to
Speaker 3: two different places. It's consuming over you know, a cort
Speaker 3: of oil every x amount. This is getting ridiculous. Now
Speaker 3: I got to pass emissions.
Speaker 5: What do I do?
Speaker 3: Who do you want me to bring it to? And
Speaker 3: that's what I would do, and then that that would
Speaker 3: be it. I mean, I can't imagine from there they're
Speaker 3: not going to do anything. This isn't brain surgery. But
Speaker 3: to have to spend one thousand dollars on whatever those
Speaker 3: guys wanted you to do, I don't agree with that
Speaker 3: at all. I would not do that in a million years,
Speaker 3: and shame McDonald for that if they actually did that,
Speaker 3: mcdonaldld Hondai.
Speaker 2: I don't agree with that whatsoever.
Speaker 18: Yeah, thank you Marca, Yeah, okay, I will give it
Speaker 18: another try and call up.
Speaker 3: Go away, Call up there debt number? Now, where is that?
Speaker 3: When you were talking about where are you located?
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 13: dot com. You don't pay a cent until you're content.
Speaker 13: Time for an insurance check up, free, no obligation comparison
Speaker 13: call Compass Insurance paying too much your coverage at dozens
Speaker 13: of insurance companies find out now three all three seven
Speaker 13: seven to one help. You'll think you're his only customer
Speaker 13: when you choose Frank durand the real estate Man dot
Speaker 13: com to list your home with Remax Alliance three all
Speaker 13: three nine two zero sixteen twenty two.
Speaker 3: All right, listen, Uncle Kevin figured something out on that Hondi.
Speaker 3: This is interesting. I'm hoping she's still listening. So, Kevin,
Speaker 3: what you're reading and we're talking about a lot lifetime
Speaker 3: warranty on the engine for oil consumption on certain Santa
Speaker 3: Fez and for that matter, certain hondais So what you
Speaker 3: found out is go ahead.
Speaker 5: They are requiring a certified carbon cleaning of the cylinders
Speaker 5: before they will honor a warranty for consumption and breakdown.
Speaker 5: What that is is truly just an additive.
Speaker 21: What is it?
Speaker 5: It's a spray and under pressure that will go into
Speaker 5: the engine. As the engine's running, you're producing this and
Speaker 5: the rings, the oil rings stick from carbon. So they're
Speaker 5: hoping that they can clean the rings thereby stopping the
Speaker 5: oil consumption and not have to replace the motor.
Speaker 3: And they're saying the approximate cost is that the four
Speaker 3: to six hundred, and this lady was quoted over one thousand.
Speaker 5: Said out of thousands, maybe a little high.
Speaker 3: So there's two questions here. One, could you do it
Speaker 3: for somebody? And I already know you can do that,
Speaker 3: But will Hondi accept that evidence because you said they use.
Speaker 5: The word certified. They did stay certified.
Speaker 3: Generally, that's going to be little. If I think of
Speaker 3: a certified used car, it's going to be that's a
Speaker 3: used car. It's sold through the same manufacturers dealers. So
Speaker 3: I would say, you probably have to go to Hondai,
Speaker 3: which I have problems with in general, but it is
Speaker 3: what it is.
Speaker 5: It is what it is.
Speaker 3: And then the second thing is if she had that done,
Speaker 3: then I guess they just run the oil consumption again.
Speaker 3: So if she's still listening, I would call around to
Speaker 3: different Hondaid dealers. It's probably even worth a trip, you know,
Speaker 3: into the the tech center. I would call a rap
Speaker 3: a ho on that one. You might have to set
Speaker 3: up a time, but Kevin, that's something you could generally
Speaker 3: wait on. Or is that something you would drop off dealerships.
Speaker 5: It's hard to wait for much anything. Yeah, yeah, but
Speaker 5: it's it's you know, anywhere from an hour to three
Speaker 5: hours and then they'd be done.
Speaker 3: So an hour to three hours, I would call around
Speaker 3: and get the best price on that from a Hondaid
Speaker 3: dealer and then deal with that dealer because listen, they
Speaker 3: get paid on the warranty work. It's not like generally speaking,
Speaker 3: unless if there's so busy, they're turning away stuff and
Speaker 3: that's just simply not happening right now. The bottom line
Speaker 3: is they get paid. They might not get paid their
Speaker 3: full hourly rate, but these guys get paid to do
Speaker 3: these swaps. There's no doubt about it. Question for JFR
Speaker 3: call cars. Oh I'm sorry, Sean, I promise your next
Speaker 3: Jan I left off with you. That trouble code, Kevin,
Speaker 3: you looked it up.
Speaker 5: What is it? It's a it's failure for one of
Speaker 5: the banks. I think this one's bank one to go
Speaker 5: on to what they call closed loop. So once the
Speaker 5: car warms out, so it's an emissions it's an emissions
Speaker 5: thing where the computer takes over when you first start
Speaker 5: a car, and it's called it has standard settings, so
Speaker 5: it's not adjusting once the car hits closed loop is
Speaker 5: the term. The computer takes over all function of the emissions.
Speaker 2: Jan what's your question.
Speaker 22: Well, it says it's a control motor lock malfunction.
Speaker 3: Give the code again. We might be looking at two
Speaker 3: different codes. Give it again. P.
Speaker 22: Eleven eight.
Speaker 5: Yeah, that's a closed loop function not achieved.
Speaker 2: It could it be the same thing. He's just reading
Speaker 2: a different description. What's your description again.
Speaker 22: Control, motor lock, malfunction.
Speaker 2: A loop, a lock, I mean, I don't know.
Speaker 22: Yeah, here, but here's the deal. Yeah, I had the
Speaker 22: car sat for quite a while, so I had the
Speaker 22: fuel tank the fuel purge, and then they did a
Speaker 22: BG fuel Induction system service got it and the code
Speaker 22: showed up after that. But the check engine light is
Speaker 22: not on and it just passed the missions.
Speaker 5: What could that be?
Speaker 2: Well, wait, so the code hasn't come back on.
Speaker 22: Well, no check engine light is on, but the code
Speaker 22: showed up when they ran the emissions test at air
Speaker 22: Care Colorado.
Speaker 2: Well wait a minute, I mean that doesn't make I mean,
Speaker 2: who really? So it showed up in the history.
Speaker 5: It could be a history.
Speaker 2: Yeah, that's all they saw it in the history.
Speaker 5: Yeah, it's not an active It wasn't.
Speaker 22: I didn't have that code when the car was decommissioned.
Speaker 2: But Jen hold on, that could have been set when
Speaker 2: they were draining the tank. That could have been set
Speaker 2: at any time.
Speaker 3: But even more important, I don't even know why it
Speaker 3: matters because typically when that code goes off, wouldn't it
Speaker 3: set a check engine light?
Speaker 5: Yeah? Would so?
Speaker 3: I mean, if your check engine light is not on
Speaker 3: and it works, meaning you know it works, then I
Speaker 3: wouldn't worry about it. It's a history code. And some
Speaker 3: of the scanners to give you an idea scanner it
Speaker 3: maybe a part store. They're not going to clear the history.
Speaker 3: They're just going to clear the code, and it's still
Speaker 3: going to be in history. And then, Jen, I'm telling you,
Speaker 3: I really think it's just a history code. Man, I
Speaker 3: don't think you have anything to worry about.
Speaker 22: Yeah. When I put my little LOBD scanner in, it
Speaker 22: pulls the code.
Speaker 5: Yeah.
Speaker 22: And because the light isn't so I guess my question
Speaker 22: to Kevin is this is something that a technician can
Speaker 22: just clear the code?
Speaker 5: Yeah. Yeah, it should not be a big deal.
Speaker 2: Yeah, you would be able to clear the history.
Speaker 5: Yeah, yeah, be clear at all. Yep.
Speaker 22: That's it, okay, And I just have one other thing
Speaker 22: go ahead out there since this car day, Yeah, I
Speaker 22: did some restoration on this and to do that, I
Speaker 22: bought a Donor ls A nineteen ninety nine. Yeah, and
Speaker 22: I used some parts from that and it has one
Speaker 22: hundred and fifty six thousand miles on it and I'm
Speaker 22: going to sell that.
Speaker 3: So oh if anybody is looking for it, yeah, looking
Speaker 3: for parts for an LS. Yeah, parts for an LS
Speaker 3: help at troubleshooter dot com. You can email us if
Speaker 3: you're looking for it. Help h E L P at
Speaker 3: troubleshooter dot com. Sean, what's your question for JFR cars?
Speaker 25: I was just wondering.
Speaker 24: I've been looking for a Raptor R, but I'm not
Speaker 24: going to pay no Twenty five grand over sticker.
Speaker 2: I don't even know what dad is.
Speaker 3: Hold on, let me take that break, and Rod's gonna
Speaker 3: uh suck that information down and tell you what he
Speaker 3: can do.
Speaker 2: Everybody, hold tight.
Speaker 13: Go with a sure thing Denver's Best roofer Excel Roofing.
Speaker 13: You don't pay a cent until you're content. Time for
Speaker 13: an insurance checkup free, no obligation comparison call Compass Insurance
Speaker 13: paying too much your coverage at dozens of insurance companies
Speaker 13: find out now three oh three seven seven to one help.
Speaker 13: You'll think you're his only customer when you choose Frank
Speaker 13: durand the real estate Man dot com to list your
Speaker 13: home with Remax Alliance three oh three nine two zero
Speaker 13: sixteen twenty two.
Speaker 5: All right.
Speaker 3: Three oh three seven one three eight two five five. Hey, Sean, Wow,
Speaker 3: that is some truck. Brother, My god, it's like one
Speaker 3: hundred and twenty five thousand, zero to sixty like in
Speaker 3: three point eight. That is one bad ass forward. Now
Speaker 3: here's the question, JFR cars. You can usually save people
Speaker 3: money buying a new car on something like that that
Speaker 3: is so in demand. I mean, where do you even
Speaker 3: start on that?
Speaker 5: You know what I'd do.
Speaker 6: I'd just do a locate and see if I can
Speaker 6: find that dealer that's willing to sell it for MSRP
Speaker 6: or below, depending on what his demand and what area
Speaker 6: he's in, and then we can start from there.
Speaker 3: Now, do you ever order directly from the manufacturer for
Speaker 3: people because they want a very specific color or you know,
Speaker 3: a trim that's usually not sold.
Speaker 5: We can, but it's indirect.
Speaker 2: It have to go through a dealership, so you have
Speaker 2: relationships with different dealers.
Speaker 3: We do, so there's still a chance. Hey, Sean, if
Speaker 3: you looked up if you custom order it, I mean,
Speaker 3: are they still coming in at twenty five k higher?
Speaker 24: Yeah?
Speaker 5: Yeah?
Speaker 24: And I have a one of the dealers in Denver
Speaker 24: kind of screw me over after it came in.
Speaker 5: Why what happened?
Speaker 24: They sold it out from underneath?
Speaker 5: It's for much more? Did you have a deposit down
Speaker 5: on it.
Speaker 2: Yeah, Now wait a minute, how do it they have
Speaker 2: done that? You literally had a deposit in ave number?
Speaker 2: Does the contract?
Speaker 24: I didn't it have been okay, but I put an
Speaker 24: order in and I put five hundred dollars down.
Speaker 2: And how do you know it was yours that came in?
Speaker 24: Well, it had been like it had been like twelve months,
Speaker 24: and I'm like, it was a dealership right by my house?
Speaker 2: What dealership was it?
Speaker 25: Still?
Speaker 24: Long forward?
Speaker 2: Okay, I'd be pissed too, man, I wouldn't even.
Speaker 6: Well, Sean, let me give me a call, let me
Speaker 6: give you my cell phone number, and then let me
Speaker 6: let me just search the country because there's there's a
Speaker 6: lot of states that will have an allocation and we'll
Speaker 6: only sell MSRP and those guys will be in a
Speaker 6: much better position.
Speaker 2: I never thought about that. There is state laws. What's
Speaker 2: one of the states that you have to sell it
Speaker 2: MSR I'm not sure off the top of Yeah, yeah, right,
Speaker 2: that's your secret, sauce.
Speaker 3: I know what he's saying. So hold on, Sean. That
Speaker 3: might be a great thing. And that's why I love
Speaker 3: about JFR. You don't enter in when people call you
Speaker 3: up saying, hey, I've been looking around at a new
Speaker 3: Honda Odyssey or whatever the hell it is. So you
Speaker 3: go out and you find the best deal on it,
Speaker 3: and you do you do everything. They even do the
Speaker 3: closing with you. That there is still the manufacturer's warranty.
Speaker 2: Everything's everything's the same.
Speaker 5: Just get that little and you might even.
Speaker 2: Deliver it to their house right.
Speaker 5: In fact, it's almost like it in the valet service.
Speaker 5: We try not being serious. That's pretty good, that's really cool.
Speaker 3: So you save money. Is there any cars you don't
Speaker 3: do Tesla besides Tesla, but you'll do use Tesla.
Speaker 5: Yeah, we'll do use Tesla. We have a couple right now.
Speaker 2: But there's Tesla.
Speaker 3: You just so people know you have no choice Tesla.
Speaker 3: They don't have dealerships. In fact, to me, I think
Speaker 3: all manufacturers should go that way, honestly. But that's a
Speaker 3: whole different conversation. But any other any other, how about
Speaker 3: if I wanted a.
Speaker 8: New you go.
Speaker 5: You can find that one yourself.
Speaker 3: Yeah, okay, what's the hardest car you've sourced that you've
Speaker 3: actually come through and had to sale?
Speaker 2: Something strange, maybe not hard, but something unique.
Speaker 5: I think the like a GT a Ferrari, A Ferrari,
Speaker 5: A Ferrari. Wow, big bots, it was really nice. Did
Speaker 5: you get to drive it? I got in it. I
Speaker 5: don't like Ferraris are made for a small Italian. Come
Speaker 5: sixty one, you're not fitting in a Ferrari night one
Speaker 5: might get into a.
Speaker 2: So Jfi cars. Here's the phone number.
Speaker 3: Anybody out there, And I'm not kidding three oh three
Speaker 3: five twenty sixty eight thirty nine. If you've been looking
Speaker 3: around you're sick of walking in and out doing the walkout,
Speaker 3: I'm good at it. I'll walk in there and I'll say,
Speaker 3: don't you don't you tell me you got to go
Speaker 3: talk to somebody in the back room, I'll do the
Speaker 3: walkout and I'll do it right here. I've been there.
Speaker 3: I've been pitting them against each other. It's a pain
Speaker 3: in the ass. Have these guys do it for you?
Speaker 3: JFR cars dot com. JFR cars dot com or three
Speaker 3: oh three five twenty sixty eight thirty nine.
Speaker 5: Hey Kyle, what's going on with you?
Speaker 2: Really quick?
Speaker 22: Man?
Speaker 25: Yeah, it's a quick problem. So I bought this car
Speaker 25: used but Vinci and he gets cold, like below thirty miles,
Speaker 25: like thirty degrees. My displaying south. System will turn off
Speaker 25: and turn back on, and there's times when it's really cold,
Speaker 25: it'll do it like several times.
Speaker 5: So it just reboots. Is it a touchscreen, Yeah, no.
Speaker 25: It's not a touch screen. It's got like a little
Speaker 25: knob on the center card.
Speaker 2: Kevin Sheridan, Auto Tech cold weather.
Speaker 5: Cross hats a couple. It could be a weak battery.
Speaker 5: Uh so unless you the battery can be dropping vaultage.
Speaker 5: They also had problems with the SD card they're using that.
Speaker 2: Wait, wait, wait, I got to ask you this.
Speaker 3: So even if the car is running on the alternator,
Speaker 3: if the batteries no good, the radio is probably pulling
Speaker 3: from the battery.
Speaker 2: So therefore it could.
Speaker 5: Recycle like guess it can do different things to it.
Speaker 2: Yeah, okay, and then what were you saying?
Speaker 5: They had problems with the SD cards the navigation SD
Speaker 5: card because it's a whole system navigation. It's just corrupt
Speaker 5: the cards. So it reboots the system.
Speaker 3: With weather related though cult yeah, it's from a defective card.
Speaker 3: Now wait a second, have you popped out that card, Kyle?
Speaker 25: No, because I haven't really I work, so I don't
Speaker 25: have time to do it.
Speaker 5: But isn't that wait, a minute. Isn't that just a
Speaker 5: paper clip or something?
Speaker 2: How do you pop it out? Kevin?
Speaker 5: I don't. I'm not one percent familiar, but I've read
Speaker 5: about them.
Speaker 2: Because look up how to pop out the SD card
Speaker 2: navigation or the navigation card and see if that fixes it.
Speaker 2: And if so, there you go. That was cheap and easy.
Speaker 25: Yeah, the dealership and then.
Speaker 3: Oh my god, yeah, in fact, and if that doesn't
Speaker 3: do it, bring it up to Kevin. If it's an
Speaker 3: electrical problem. I mean, that's what they do when they
Speaker 3: bought Lakewood Electric. By the way, Kevin Cock can share
Speaker 3: it an auto tech. Here's the bottom line. These guys
Speaker 3: can do all your maintenance. They can do the air
Speaker 3: conditioner service coming up. They can check for leaks on it,
Speaker 3: cooling system flushes, they can do tire rotations, break jobs, alternators,
Speaker 3: full engine. They can do all the maintenance you need.
Speaker 3: And it doesn't break any warranties and you're going to
Speaker 3: get a better price in the dealer. Everything they do
Speaker 3: is three year, thirty six thousand mile nationwide, and they
Speaker 3: can do all the repairs. If it breaks, they can
Speaker 3: fix it almost every single brand, right, Kevin, I mean, really,
Speaker 3: besides full electrics. You work on everything yep, shardanautotech dot com.
Speaker 3: Hey listen, I appreciate you spending the afternoon with us
Speaker 3: on The Troubleshooter Show. We're going to be back here Monday,
Speaker 3: fighting crime, same BAT time, same BAT channel. Thank you,
Speaker 3: Dragon Kelly, thank you, Rod Greer, Kevincoalkindeputy Doc Dimitri