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<v Speaker 1>Picture this. I want to completely transport you to a dark,

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<v Speaker 1>rain soaked evening. It's July of two thousand and seven.

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<v Speaker 2>Right the dead of winter.

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<v Speaker 1>Down there, exactly, you are looking down at the sprawling

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<v Speaker 1>concrete metropolis of some Paula, Brazil. The city is just

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<v Speaker 1>shrouded in these heavy, relentless downpours that snarl traffic for miles,

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<v Speaker 1>it really is. And high above all of this urban chaos,

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<v Speaker 1>you have one hundred and eighty one passengers sitting in

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<v Speaker 1>the cabin of a routine domestic flight. They're probably reading,

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<v Speaker 1>maybe sleeping, totally unaware, completely unaware that they are about

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<v Speaker 1>to descend into one of the most notoriously treacherous landing

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<v Speaker 1>strips on planet Earth.

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<v Speaker 2>It is a terrifying just a position when you really

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<v Speaker 2>think about it. Inside that cabin, it's just another Tuesday

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<v Speaker 2>commuting flight. Yeah, coffee cups are being cleared away, seat

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<v Speaker 2>belts are being fastened. But outside the window, the environmental

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<v Speaker 2>conditions and mechanical realities are aligning to create this perfect

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<v Speaker 2>deadly storm.

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<v Speaker 1>Right and looking at the massive stack of NTSB telemetry reports,

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<v Speaker 1>aviation safety articles, and the psychological analyzes you sent over

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<v Speaker 1>to us, our mission for this deep dive is super clear.

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<v Speaker 2>Definitely.

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<v Speaker 1>Today we are stepping into the boots of aviation accident investigators.

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<v Speaker 1>Using the specific flight data, cockpit voice transcripts, and ground

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<v Speaker 1>reports you provided, we are going to reconstruct the harrowing

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<v Speaker 1>true story of tam Airline's flight thirty fifty four.

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<v Speaker 2>It's a heavy one, it is.

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<v Speaker 1>Our goal is to figure out the exact mechanisms, both

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<v Speaker 1>mechanical and psychological, that transformed a totally routine flight into

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<v Speaker 1>the deadliest aviation disaster in South American history.

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<v Speaker 2>And looking through the research you shared with us, it's

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<v Speaker 2>just obvious we have to approach this not just as

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<v Speaker 2>engineers examining bat metal, but as human beings trying to

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<v Speaker 2>understand the fragility of the human mind.

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<v Speaker 1>Yeah, that human element is key, because ultimately the data

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<v Speaker 1>you compiled reveals that this isn't simply a story about

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<v Speaker 1>failing machines.

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<v Speaker 2>It's a profound look into what happens to human cognition

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<v Speaker 2>and motor function when least under just extreme suffocating pressure.

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<v Speaker 1>So let's start with the geography, because going through the

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<v Speaker 1>airport's schematics you provided, Congoana's airport is a pilot's absolute nightmare.

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<v Speaker 2>Oh.

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<v Speaker 1>Absolutely, it's not out in the quiet flat suburbs. Congoana's

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<v Speaker 1>is jammed right into the densely packed, beating heart of Sompollo.

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<v Speaker 1>It is crowded on all sides by high rise apartment buildings,

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<v Speaker 1>office blocks, busy.

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<v Speaker 2>Roadways, just surrounded by hazards.

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<v Speaker 1>Yeah. And the specific runway flight three L four is

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<v Speaker 1>aiming for runway three five L is less than two

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<v Speaker 1>thousand meters long, which is incredibly short for a large

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<v Speaker 1>airbus A three twenty very short. But worse than the

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<v Speaker 1>length is the topography. It's essentially built on a hilltop

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<v Speaker 1>with these sharp, unforgiving drop offs on all sides.

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<v Speaker 2>I mean, it's practically a concrete strip on a cliff

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<v Speaker 2>in the middle of a massive city.

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<v Speaker 1>Right.

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<v Speaker 2>To give you a sense of its reputation among the

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<v Speaker 2>people who actually fly these planes, your notes included a

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<v Speaker 2>quote from Captain Carlos Camacho. He's the flight safety director

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<v Speaker 2>of the Brazilian Pilots Union.

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<v Speaker 1>What did he say?

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<v Speaker 2>He compared landing at Congana's to landing on an aircraft carrier.

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<v Speaker 2>The margin for air is effectively zero.

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<v Speaker 1>Wow, an aircraft carrier.

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<v Speaker 2>Yeah. In fact, just the day prior to our story.

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<v Speaker 2>A commuter plane actually spun out of control while landing.

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<v Speaker 1>There just the day before.

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<v Speaker 2>The day before, and a few months prior to that,

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<v Speaker 2>a Boeing seven thirty seven came skidding to a stop

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<v Speaker 2>literally inches before tumbling down that steep embankment at the

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<v Speaker 2>end of the runway.

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<v Speaker 1>Okay, so knowing that history, every pilot knows this runway

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<v Speaker 1>as a monster, and into this environment flies TAM three

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<v Speaker 1>zero five to four, arriving from Portal Allegri. Right now,

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<v Speaker 1>in the cockpit, we do not have rookies. We have

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<v Speaker 1>two highly experienced airmen. Captain Henrique Stefani Desaco has over

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<v Speaker 1>thirteen thousand, six hundred flight hours.

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<v Speaker 2>That's a massive amount of experience, it really is.

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<v Speaker 1>And his first officer, Kleiber Lima, has over fourteen thy

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<v Speaker 1>seven hundred hours. These guys are absolute veterans. But okay,

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<v Speaker 1>let's unpack this because when you sent us the maintenance

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<v Speaker 1>logs for this specific plane, there is one detail that

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<v Speaker 1>immediately spiked my anxiety.

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<v Speaker 2>I know exactly what you're gonna say.

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<v Speaker 1>The plane is perfectly legal to fly, but four days earlier,

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<v Speaker 1>mechanics had completely deactivated the right engines thrust reverser. I

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<v Speaker 1>want to dig into the physics of this for a second,

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<v Speaker 1>because taking a mathematically handicapped plane into such an unforgiving,

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<v Speaker 1>wet environment seems incredibly risky, even if it's legally permitted.

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<v Speaker 2>It's a crucial detail that sets the stage for everything

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<v Speaker 2>that follows. First, we need to understand the how and

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<v Speaker 2>why of a thrust reverser. Okay, when a multi ton

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<v Speaker 2>jet lands at one hundred and fifty miles per hour,

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<v Speaker 2>the wheel brakes alone aren't always enough to stop that

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<v Speaker 2>massive amount of forward momentum, especially on a short runway.

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<v Speaker 1>Right, they need more stopping power.

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<v Speaker 2>Exactly, so mechanisms in the engine cowlings open up to

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<v Speaker 2>physically redirect the engine's exhaust thrust forward. It acts like

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<v Speaker 2>a giant aerodynamic break. Makes sense now. Commercial aviation is

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<v Speaker 2>built on overlapping layers of redundancy. Flying with one deactivated

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<v Speaker 2>reverser is a permit routine and fundamentally safe procedure. Under

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<v Speaker 2>normal conditions, you just rely on the one working reverser

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<v Speaker 2>and the heavy duty wheel brakes.

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<v Speaker 1>But the conditions and Sam Paula that night were the

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<v Speaker 1>exact opposite of normal. Doing this on a famously short runway,

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<v Speaker 1>which is currently being pounded by a winter storm, requires absolute,

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<v Speaker 1>unwavering precision from the crew, and looking at the cockpit

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<v Speaker 1>voice transcripts you highlighted, you can actually trace the exact

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<v Speaker 1>moment the tension spikes in the cockpit.

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<v Speaker 2>You really can hear it.

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<v Speaker 1>While they are en route, they get word that runway

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<v Speaker 1>three five L has been temporarily closed because of the

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<v Speaker 1>heavy rain. They actually start planning for an alternate.

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<v Speaker 2>Airport, which would have been so much safer.

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<v Speaker 1>It would have. But then tragically they get an update.

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<v Speaker 1>The rain has eased just enough, Runway three five L

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<v Speaker 1>is active again.

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<v Speaker 2>And the psychological shift there is palpable. The captain gets

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<v Speaker 2>on the intercom telling the passengers the good news that

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<v Speaker 2>they won't be diverted, they'll be arriving on time.

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<v Speaker 1>But I'm guessing he's not feeling great about it.

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<v Speaker 2>No upfront in the cockpit, that relief is entirely absent.

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<v Speaker 2>They're locked into a highly stressful approach. They begin their descent,

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<v Speaker 2>dropping to just three hundred feet above the sprawling glowing

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<v Speaker 2>grid of sam Poulo.

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<v Speaker 1>So tense, the captain calls out Land Green Manual Flight.

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<v Speaker 1>He's disengaging the autopilot choosing to take manual control because

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<v Speaker 1>he knows he has to bring this airbus down right

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<v Speaker 1>at the very threshold of the runway.

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<v Speaker 2>We heeds every inch.

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<v Speaker 1>He needs to use, every single available inch of that concrete, and.

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<v Speaker 2>His precision in the air is flawless. The wheels hit

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<v Speaker 2>the wet tarmac exactly where they should.

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<v Speaker 1>Okay, good.

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<v Speaker 2>Immediately the captain deploys the single working left rust reverser,

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<v Speaker 2>doing exactly what the standard operating procedure dictates for this

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<v Speaker 2>specific mechanical handicap.

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<v Speaker 1>But the telemetry shows the plane isn't slowing down.

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<v Speaker 2>It's not slowing down at all. The cockpit recordings captured

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<v Speaker 2>this immediate, terrifying realization. Oh man, you can hear the physical,

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<v Speaker 2>frantic pressing of the brake pedals. They're practically standing on them,

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<v Speaker 2>trying to force the hydraulic brakes to bite into the tarmac.

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<v Speaker 1>And then what happens.

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<v Speaker 2>And then the aircraft does something completely unexpected. It violently

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<v Speaker 2>views to the left, acting as if it has a

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<v Speaker 2>mind of its own.

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<v Speaker 1>The massive machine Koren's entirely off the runaway. It rockets

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<v Speaker 1>over the grass, over the perimeter fence, crosses a busy

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<v Speaker 1>roadway right at rush hour. It's just unbelievable, and it

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<v Speaker 1>slams directly into a multi story tam Airlines cargo and

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<v Speaker 1>office building, as well as an adjacent gas station.

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<v Speaker 2>The devastation was apocalyptic. Doctor Douglas Ferrari was one of

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<v Speaker 2>the first medical responders on the scene.

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<v Speaker 1>What did you see?

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<v Speaker 2>Well, he arrives, hoping to set up triage and treat

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<v Speaker 2>survivors from the fuselage, but the reality of the physics

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<v Speaker 2>involved made that impossible because in the fire, Yeah, the

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<v Speaker 2>impact ignited thousands of gallons of jet fuel from the

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<v Speaker 2>ruptured wings, which then ignited the underground storage tanks of

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<v Speaker 2>the gas station. It created a raging one thousand degrees

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<v Speaker 2>celsius inferno.

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<v Speaker 1>My god, So the fire isn't just feeding on the

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<v Speaker 1>A three to twenties fuel tanks. It's a ventually tapped

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<v Speaker 1>into a massive underground reservoir of combustible liquid.

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<v Speaker 2>Exactly How do.

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<v Speaker 1>Emergency crews even begin to establish a perimeter around that?

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<v Speaker 1>The thermal radiation must have been catastrophic.

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<v Speaker 2>It was so intense it was structurally melting the surrounding

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<v Speaker 2>steel and concrete. Doctor Ferrari recalled seeing cars on the

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<v Speaker 2>street that had instantly caught fire from their radiant heat alone,

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<v Speaker 2>just from the heat, just from the heat. Despite the

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<v Speaker 2>highly coordinated efforts of nearly two hundred firefighters, there was

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<v Speaker 2>simply no way to penetrate that kind of thermal event

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<v Speaker 2>in time. One hundred and ninety nine people perished that night,

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<v Speaker 2>everyone on the plane and twelve innocent people on the ground.

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<v Speaker 1>It is a staggering loss of life. And as the

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<v Speaker 1>flames were finally being beaten back in the early hours

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<v Speaker 1>of the morning, this desperate, frantic race for answers began.

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<v Speaker 2>They needed answers immediately.

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<v Speaker 1>The entire country of Brazil is looking at this smoldering

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<v Speaker 1>crater in the middle of their biggest city asking one

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<v Speaker 1>specific question, why didn't the plane stop.

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<v Speaker 2>This is where we bring in Lieutenant Colonel Fernando Camargo,

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<v Speaker 2>a lead investigator with CINEPA, that's Brazil's aviation safety agency.

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<v Speaker 2>His team is operating under immense pressure. Remember another plane

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<v Speaker 2>had slipped off this exact runway just a day prior.

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<v Speaker 2>If they don't find the root cause immediately, they risk

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<v Speaker 2>another commercial jet doing the exact same thing tomorrow.

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<v Speaker 1>So, going through the CINEPA reports, he provided Camargo's first

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<v Speaker 1>major breakthrough doesn't actually come from the wreckage. It comes

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<v Speaker 1>from an airport security camera.

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<v Speaker 2>Oh the video evidence.

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<v Speaker 1>Yeah, the camera didn't capture the impact itself. It was

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<v Speaker 1>pointed at a different section of the runway, but it

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<v Speaker 1>caught flight three oho FE four speeding through its frame. Now,

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<v Speaker 1>when investigators pull the tape of a normal A three

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<v Speaker 1>to twenty landing in that exact same spot, it takes

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<v Speaker 1>about nine seconds for the plane to cross from one

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<v Speaker 1>side of the video frame to the other.

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<v Speaker 2>Well, when they watch the tape of flight three or

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<v Speaker 2>five four, it crosses the frame in just three.

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<v Speaker 1>Seconds, which is insane.

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<v Speaker 2>It was moving three times too fast for that stage

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<v Speaker 2>of the landing.

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<v Speaker 1>Which is completely baffling. So Camargo goes out to physical

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<v Speaker 1>glean speck runway three five L. It's still raining, and

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<v Speaker 1>what he finds is deeply concerning. There is standing water everywhere,

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<v Speaker 1>large puddles are pulling on the tarmac.

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<v Speaker 2>Not what you want to see.

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<v Speaker 1>No. Now, this runaway had actually been entirely resurfaced just

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<v Speaker 1>one month prior to the crash, specifically to fix complaints

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<v Speaker 1>from pilots about slippery conditions.

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<v Speaker 2>Right, and it had worked fine during the dry weeks,

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<v Speaker 2>but the heavy winter rains exposed a fatal omission in

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<v Speaker 2>the construction. The contractors had laid down the new asphalt,

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<v Speaker 2>but they hadn't yet cut in the special safety grooves.

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<v Speaker 1>Wait, what do those do?

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<v Speaker 2>There are those tiny, precisely measured transverse channels that allow

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<v Speaker 2>rain water to drain away. Without them, the water just

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<v Speaker 2>sat in a sheer sheet on top of the tarmac.

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<v Speaker 1>And here is where it gets really interesting because the

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<v Speaker 1>physics of dynamic hydroplaning come into play.

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<v Speaker 2>Oh yeah, hydroplanning is terrifying.

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<v Speaker 1>When a jet tire hits standing water at one hundred

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<v Speaker 1>and fifty miles per hour, the water simply cannot get

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<v Speaker 1>out of the way fast enough. It literally forms a

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<v Speaker 1>wedge under the tire, lifting it completely off the pavement.

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<v Speaker 2>Like skipping a stone on a lake.

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<v Speaker 1>Exactly. The tire isn't rolling on aggregate anymore. It's riding

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<v Speaker 1>on an incompressible micro layer of water. The ungrooved runway

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00:11:16.320 --> 00:11:19.919
<v Speaker 1>essentially turned into a massive slip and slide, completely robbing

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<v Speaker 1>the tires of their breaking frictional contact.

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<v Speaker 2>It's just a terrifying scenario.

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<v Speaker 1>But I have to push back here based on the data.

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<v Speaker 1>Hydroplaning explains why the plane couldn't break effectively and why

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<v Speaker 1>it might lose directional control, right, but it doesn't explain

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<v Speaker 1>why the plane was going three times its normal speed.

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<v Speaker 1>If you slide on ice in your car, you lose traction,

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<v Speaker 1>but you don't suddenly accelerate. There has to be more

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<v Speaker 1>to this story.

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<v Speaker 2>You're exactly right to point that out. Hydroplaning was a

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<v Speaker 2>major contributing factor, I mean, a terrible environmental condition that

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<v Speaker 2>eliminated their safety margin, But it was not the root

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<v Speaker 2>cause of that incredible speed. So what was for that?

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<v Speaker 2>Investigators needed to look inside the brain of the aircraft itself,

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<v Speaker 2>the black.

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<v Speaker 1>Boxes, the flight data recorder, and the cockpit voice recorder.

248
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<v Speaker 1>But getting them was a logistical nightmare. They were buried

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<v Speaker 1>in the tail section, right in the heart of this

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<v Speaker 1>one thousand degree inferno.

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<v Speaker 2>The heat was so severe that when they finally extracted them,

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<v Speaker 2>the stainless steel chassis were completely charred and warped.

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<v Speaker 1>Could they even read them well?

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<v Speaker 2>These devices are built to withstand immense heat, but there

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<v Speaker 2>is a physical limit to the insulation inside. There are

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<v Speaker 2>temperature sensitive indicator chips. When investigators at the NTSB laboratory

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<v Speaker 2>in Washington opened them up. Those chips showed the memory

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<v Speaker 2>boards had been exposed to temperatures far beyond their certified

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<v Speaker 2>design limits.

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<v Speaker 1>And the breakdown you sent us of how the NTSB

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<v Speaker 1>recovered this data is fascinating. Because the internal circuitry was fried,

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<v Speaker 1>the technicians actually had to bypass the damage boards entirely.

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<v Speaker 2>It was incredible work.

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<v Speaker 1>They carefully desoldered the raw solid state flash memory chips,

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<v Speaker 1>them clean A contacts and place them onto surrogate motherboards

266
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<v Speaker 1>just to read the raw binary code.

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<v Speaker 2>Just unbelievable dedication.

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<v Speaker 1>And the telemetry they pulled off those surviving Silicon ships

269
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<v Speaker 1>absolutely completely rewrote the investigation.

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<v Speaker 2>It really did. The data showed that the aircraft's touchdown

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<v Speaker 2>speed was perfect, the pilot's foot brakes were fully engaged.

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<v Speaker 2>They were doing everything they mechanically could. But then investigators

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<v Speaker 2>look at the engine thrust data. Engine one on the

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<v Speaker 2>left side was in full reverse, doing exactly what it

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<v Speaker 2>was supposed to do to slow the plane down.

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<v Speaker 1>But Engine two, the right engine, the one with the

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<v Speaker 1>broken reverser, it wasn't just idling, it was inexplicably accelerating.

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<v Speaker 1>It was set to climb power.

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<v Speaker 2>Yes, it was producing a massive amount of forward thrust.

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<v Speaker 2>The engines were fighting a deadly asymmetrical war against each other.

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<v Speaker 1>Let's frame this asymmetrical law force so you can really

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<v Speaker 1>picture the physics here. Imagine you are driving your car

283
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<v Speaker 1>down a steep hill covered in a sheet of solid ice.

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<v Speaker 1>You violently yank up the emergency brake with your left hand,

285
00:14:03.120 --> 00:14:06.000
<v Speaker 1>locking the left wheels right, But at the exact same moment,

286
00:14:06.399 --> 00:14:09.000
<v Speaker 1>your right foot has the gas pedal pinned completely to

287
00:14:09.039 --> 00:14:10.519
<v Speaker 1>the floor, spinning the right wheels.

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<v Speaker 2>It's a recipe for disaster.

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<v Speaker 1>The rotational force is unimaginable. That lopsided thrust full reverse

290
00:14:16.320 --> 00:14:18.279
<v Speaker 1>on the left, full forward thrust on the right is

291
00:14:18.360 --> 00:14:21.960
<v Speaker 1>exactly what created a massive yawing moment, hurling the plane

292
00:14:22.080 --> 00:14:23.720
<v Speaker 1>violently off the runway to the left.

293
00:14:24.000 --> 00:14:26.799
<v Speaker 2>So now Colonel Camargo has to figure out why the

294
00:14:26.919 --> 00:14:31.080
<v Speaker 2>right engine was accelerating. Was it a mechanical failure? Did

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00:14:31.120 --> 00:14:32.440
<v Speaker 2>the plane's computer malfunction?

296
00:14:32.559 --> 00:14:33.879
<v Speaker 1>Where do they even start looking.

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00:14:34.000 --> 00:14:36.919
<v Speaker 2>They targeted a specific device called the artificial feel unit

298
00:14:37.399 --> 00:14:41.279
<v Speaker 2>or AFU. This is the mechanical and electronic linkage between

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00:14:41.279 --> 00:14:44.320
<v Speaker 2>the throttle levers and the cockpit and the electronic engine

300
00:14:44.320 --> 00:14:46.360
<v Speaker 2>controls the FADEC.

301
00:14:45.840 --> 00:14:49.080
<v Speaker 1>System because if the AFU broke, the pilot could have

302
00:14:49.120 --> 00:14:51.799
<v Speaker 1>physically pulled the lever back to the stop position, but

303
00:14:51.840 --> 00:14:53.679
<v Speaker 1>the computer would still read it as being stuck in

304
00:14:53.720 --> 00:14:55.279
<v Speaker 1>the forward climb position exactly.

305
00:14:55.519 --> 00:14:57.799
<v Speaker 2>So they take the charred remains of this AFU from

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00:14:57.840 --> 00:15:00.399
<v Speaker 2>the wreckage and send it to a highly spec sized

307
00:15:00.440 --> 00:15:03.679
<v Speaker 2>metallurgy lab. They use high tech three D scanners to

308
00:15:03.759 --> 00:15:07.440
<v Speaker 2>examine the internal gears at a microscopic level, looking for damage,

309
00:15:07.480 --> 00:15:11.120
<v Speaker 2>looking for any tiny scratch, any microfracture, or melted tooth

310
00:15:11.279 --> 00:15:14.720
<v Speaker 2>that would indicate the unit failed, disconnected, or jammed.

311
00:15:14.840 --> 00:15:16.360
<v Speaker 1>And what did the scanners find?

312
00:15:16.639 --> 00:15:20.320
<v Speaker 2>Zero evidence of malfunction. The three D scans proved the

313
00:15:20.360 --> 00:15:23.919
<v Speaker 2>internal gears were perfectly aligned at the moment of impact. Wow,

314
00:15:24.000 --> 00:15:26.360
<v Speaker 2>the machine was flawless. It did exactly what it was

315
00:15:26.399 --> 00:15:28.639
<v Speaker 2>physically told to do, which means.

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00:15:28.679 --> 00:15:31.080
<v Speaker 1>If the machine didn't fail, we are left with a

317
00:15:31.200 --> 00:15:35.080
<v Speaker 1>chilling reality. The error came from the humans sitting in

318
00:15:35.080 --> 00:15:35.679
<v Speaker 1>the cockpit.

319
00:15:36.080 --> 00:15:37.240
<v Speaker 2>It's the only explanation.

320
00:15:37.399 --> 00:15:40.279
<v Speaker 1>The telemetry and the mechanical evidence proved that the pilots

321
00:15:40.320 --> 00:15:44.320
<v Speaker 1>themselves left the right throttle lever pushed forward into climb power.

322
00:15:44.799 --> 00:15:48.799
<v Speaker 1>But how How could two veteran pilots with nearly thirty

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00:15:48.840 --> 00:15:52.360
<v Speaker 1>thousand hours of combined flight experience make such a basic

324
00:15:52.720 --> 00:15:55.960
<v Speaker 1>fatal mistake during the most critical moment of the flight.

325
00:15:56.399 --> 00:15:59.840
<v Speaker 2>To answer that, the investigation shift entirely from engineering to

326
00:16:00.080 --> 00:16:04.480
<v Speaker 2>human psychology. Camargo brings in a human Factors team led

327
00:16:04.519 --> 00:16:07.879
<v Speaker 2>by a Lieutenant Colonel Marcia Faria and First Lieutenant Vanessa

328
00:16:07.960 --> 00:16:12.080
<v Speaker 2>dyas Okay. Their job is to perform a psychological autopsy

329
00:16:12.120 --> 00:16:15.080
<v Speaker 2>of the crew. They start by meticulously listening to the

330
00:16:15.080 --> 00:16:18.519
<v Speaker 2>copyit voice recorder, analyzing not just the words the pilot said,

331
00:16:18.679 --> 00:16:21.159
<v Speaker 2>but the tone of their voices, their breathing patterns, and

332
00:16:21.200 --> 00:16:22.320
<v Speaker 2>the speed of their speech.

333
00:16:22.399 --> 00:16:25.919
<v Speaker 1>And they discovered that Captain Steffanini's physiological state was deeply

334
00:16:26.000 --> 00:16:29.159
<v Speaker 1>compromised by stress, very much so before they even saw

335
00:16:29.159 --> 00:16:31.919
<v Speaker 1>the runway. You hear air traffic control radio in and

336
00:16:31.960 --> 00:16:36.080
<v Speaker 1>report the runway conditions as wet and slippery. The psychological

337
00:16:36.080 --> 00:16:39.879
<v Speaker 1>analysis notes this is the exact moment his sympathetic nervous

338
00:16:39.879 --> 00:16:41.320
<v Speaker 1>system kicks into overdrive.

339
00:16:41.559 --> 00:16:42.639
<v Speaker 2>You can hear the change.

340
00:16:42.799 --> 00:16:46.759
<v Speaker 1>The captain starts asking repetitive questions, His breathing becomes shallow

341
00:16:46.759 --> 00:16:50.879
<v Speaker 1>and rapid. He is experiencing high cognitive anxiety.

342
00:16:50.360 --> 00:16:53.600
<v Speaker 2>And reasonably so. He's approaching the aircraft carrier with a

343
00:16:53.639 --> 00:16:58.080
<v Speaker 2>handicapped plane. But this is where the mystery deepens. The

344
00:16:58.159 --> 00:17:00.879
<v Speaker 2>investigators look at the flight data from just a few

345
00:17:00.919 --> 00:17:03.440
<v Speaker 2>hours earlier, on that exact same day.

346
00:17:03.559 --> 00:17:06.799
<v Speaker 1>Yes, this is the baffling contradiction in the flight logs

347
00:17:06.799 --> 00:17:10.039
<v Speaker 1>you provided that completely threw me. Just hours before this

348
00:17:10.079 --> 00:17:13.880
<v Speaker 1>fatal crash, Captain Stefani landed this exact same plane with

349
00:17:14.000 --> 00:17:19.000
<v Speaker 1>the exact same broken right reverser flawlessly in Porto Alegre.

350
00:17:18.759 --> 00:17:20.079
<v Speaker 2>A completely perfect landing.

351
00:17:20.160 --> 00:17:22.559
<v Speaker 1>It was a perfect landing at two pm. He used

352
00:17:22.559 --> 00:17:26.519
<v Speaker 1>the standard modern airbus procedure. You pull both throttle levers

353
00:17:26.559 --> 00:17:28.319
<v Speaker 1>all the way back to idle, and then you pull

354
00:17:28.400 --> 00:17:31.640
<v Speaker 1>the one working lever further back into reverse. The onboard

355
00:17:31.640 --> 00:17:35.319
<v Speaker 1>computer handles the rest, keeping the broken engines safely at idle.

356
00:17:35.559 --> 00:17:38.680
<v Speaker 1>He did it perfectly, So why at five five pm

357
00:17:38.720 --> 00:17:41.200
<v Speaker 1>and San Polo did he leave the right engine lever

358
00:17:41.319 --> 00:17:42.599
<v Speaker 1>pushed all the way forward.

359
00:17:42.880 --> 00:17:45.440
<v Speaker 2>What's fascinating here is the history of how pilots were

360
00:17:45.480 --> 00:17:49.799
<v Speaker 2>trained to handle this specific malfunction and the aerodynamics behind it.

361
00:17:50.279 --> 00:17:54.039
<v Speaker 2>The investigators discovered that there was an older, outdated procedure

362
00:17:54.079 --> 00:17:56.039
<v Speaker 2>for landing with a broken.

363
00:17:55.680 --> 00:17:57.640
<v Speaker 1>Reverser an older procedure.

364
00:17:57.799 --> 00:18:00.960
<v Speaker 2>Yeah, years prior, pilots were taught to leave the broken

365
00:18:01.000 --> 00:18:04.599
<v Speaker 2>engine's throttle lever alone, like leave it in its forward

366
00:18:04.599 --> 00:18:07.319
<v Speaker 2>thrust position and only pull back the working lever.

367
00:18:07.559 --> 00:18:10.559
<v Speaker 1>But wait, why would Airbus ever teach pilots to leave

368
00:18:10.599 --> 00:18:13.000
<v Speaker 1>an engine pushing forward during a landing.

369
00:18:12.960 --> 00:18:16.319
<v Speaker 2>Because of the aerodynamics of the older engine designs. In

370
00:18:16.359 --> 00:18:20.000
<v Speaker 2>those older models, keeping that broken engine spooled up actually

371
00:18:20.119 --> 00:18:22.680
<v Speaker 2>kept airflow moving over the wing flaps in a very

372
00:18:22.680 --> 00:18:26.559
<v Speaker 2>specific way that increased aerodynamic drag. Oh I see this

373
00:18:26.680 --> 00:18:29.960
<v Speaker 2>downward pressure helped push the wheels harder into the tarmac,

374
00:18:30.000 --> 00:18:34.000
<v Speaker 2>giving the tires better braking traction. It mathematically shaved precious

375
00:18:34.039 --> 00:18:35.319
<v Speaker 2>meters off the landing distance.

376
00:18:35.319 --> 00:18:37.200
<v Speaker 1>But that sounds incredibly risky it was.

377
00:18:38.000 --> 00:18:42.000
<v Speaker 2>Airbus eventually realized it was a terrible, highly dangerous procedure.

378
00:18:42.880 --> 00:18:46.799
<v Speaker 2>Under stress, pilots were accidentally leaving that broken engine lever

379
00:18:46.920 --> 00:18:50.920
<v Speaker 2>too far forward, generating massive forward thrust instead of just

380
00:18:51.000 --> 00:18:51.559
<v Speaker 2>leaving it in.

381
00:18:51.480 --> 00:18:53.640
<v Speaker 1>A high idol like what happened here exactly.

382
00:18:53.640 --> 00:18:57.960
<v Speaker 2>They had previous non fatal accidents where this exact confusion happened,

383
00:18:58.480 --> 00:19:02.480
<v Speaker 2>So Airbus completely banned the old procedure and issued a new, safer,

384
00:19:02.480 --> 00:19:05.000
<v Speaker 2>simplified one, pulled both levers back.

385
00:19:05.079 --> 00:19:09.200
<v Speaker 1>The exact procedure Stefani used flawlessly in Quardolegre exactly.

386
00:19:09.480 --> 00:19:12.880
<v Speaker 2>But Captain Stefaniti, being a veteran who had flown for decades,

387
00:19:13.200 --> 00:19:15.359
<v Speaker 2>had been trained on both the old procedure and the

388
00:19:15.400 --> 00:19:19.359
<v Speaker 2>new one during his long career. Both motor pathways existed

389
00:19:19.359 --> 00:19:19.920
<v Speaker 2>in his brain.

390
00:19:20.079 --> 00:19:22.920
<v Speaker 1>Okay, So to put this all together, Lieutenant Das goes

391
00:19:22.960 --> 00:19:25.759
<v Speaker 1>into a state of the art flight simulator, the program

392
00:19:25.839 --> 00:19:28.880
<v Speaker 1>in the exact weather, the exact plane weight, the exact

393
00:19:28.880 --> 00:19:32.000
<v Speaker 1>wet runway, the broken reverser, and she starts flying the

394
00:19:32.039 --> 00:19:34.119
<v Speaker 1>approach over and over, trying to get into the mind

395
00:19:34.119 --> 00:19:37.079
<v Speaker 1>of the captain, trying to induce the same cognitive loud

396
00:19:37.240 --> 00:19:37.559
<v Speaker 1>and in.

397
00:19:37.519 --> 00:19:41.640
<v Speaker 2>The simulator the psychological pieces finally lock into place. Imagine you,

398
00:19:41.720 --> 00:19:45.559
<v Speaker 2>or Captain Stefani, you are terrified of runway three five LS.

399
00:19:46.200 --> 00:19:48.759
<v Speaker 2>You know it's wet, you know it's ungrooved, you know

400
00:19:48.839 --> 00:19:51.920
<v Speaker 2>a plane slid off it yesterday. Yeah, you're amigdala is

401
00:19:52.000 --> 00:19:55.680
<v Speaker 2>firing off danger signals. You're desperate to buy some runway

402
00:19:55.839 --> 00:19:57.519
<v Speaker 2>to use every trick in the book to stop this

403
00:19:57.599 --> 00:19:59.480
<v Speaker 2>plane as fast as humanly possible.

404
00:20:00.160 --> 00:20:03.240
<v Speaker 1>So as you cross the threshold, your brain, flooded with

405
00:20:03.279 --> 00:20:08.680
<v Speaker 1>adrenaline and fear, subconsciously searches for the fastest way to stop. Yeah,

406
00:20:08.720 --> 00:20:12.079
<v Speaker 1>and buried deep in your muscle memory, is this old

407
00:20:12.240 --> 00:20:15.359
<v Speaker 1>band procedure that you know stops the plane a few

408
00:20:15.400 --> 00:20:16.000
<v Speaker 1>meters shorter?

409
00:20:16.200 --> 00:20:19.519
<v Speaker 2>Yes, The human factor's report concludes he likely attended the

410
00:20:19.559 --> 00:20:23.039
<v Speaker 2>old procedure, but because he was so overwhelmed by the stress,

411
00:20:23.359 --> 00:20:26.640
<v Speaker 2>his prefrontal cortex, you know, the logical decision making part

412
00:20:26.680 --> 00:20:30.400
<v Speaker 2>of the brain, essentially shut down. Psychologists call it a

413
00:20:30.440 --> 00:20:34.880
<v Speaker 2>motor response block. In the dark, vibrating, chaotic cockpit, experiencing

414
00:20:34.920 --> 00:20:38.200
<v Speaker 2>severe tunnel vision, his hand bungled the complex.

415
00:20:37.839 --> 00:20:39.960
<v Speaker 1>Movements, so instead of pulling it to idle, instead of.

416
00:20:39.960 --> 00:20:42.240
<v Speaker 2>Pulling the right lever back to a neutral idle position,

417
00:20:42.319 --> 00:20:44.519
<v Speaker 2>he left it locked entirely forward in climb power.

418
00:20:44.799 --> 00:20:47.480
<v Speaker 1>And First Officer Lama, who was sitting right next to him,

419
00:20:48.000 --> 00:20:50.799
<v Speaker 1>why didn't he catch the error? The lovers are right

420
00:20:50.799 --> 00:20:51.960
<v Speaker 1>there in the center console.

421
00:20:52.039 --> 00:20:56.240
<v Speaker 2>Because Lamma was equally overwhelmed by the environmental stress. It's

422
00:20:56.359 --> 00:21:00.000
<v Speaker 2>dark and Crucially, there are no flashing alarms or auditory

423
00:21:00.119 --> 00:21:03.920
<v Speaker 2>warnings for this Pacific lever mismatch, because the computer assumes

424
00:21:03.920 --> 00:21:06.839
<v Speaker 2>the pilot is doing it intentionally for a specific maneuver.

425
00:21:07.079 --> 00:21:08.440
<v Speaker 1>It's just awful.

426
00:21:08.759 --> 00:21:12.440
<v Speaker 2>Lemma is experiencing auditory exclusion and tunnel vision of his own.

427
00:21:13.200 --> 00:21:15.400
<v Speaker 2>He is staring out the window into the blinding rain,

428
00:21:16.000 --> 00:21:20.359
<v Speaker 2>terrified the plane isn't stopping, completely unaware that his captain's

429
00:21:20.440 --> 00:21:23.000
<v Speaker 2>right hand is resting on a lever that is driving

430
00:21:23.039 --> 00:21:23.839
<v Speaker 2>them to their deaths.

431
00:21:24.039 --> 00:21:27.359
<v Speaker 1>The tragic irony in all of these reports is just devastating.

432
00:21:27.599 --> 00:21:30.599
<v Speaker 1>The runway had such a dangerous reputation. It's so terrified

433
00:21:30.680 --> 00:21:34.640
<v Speaker 1>this highly experienced crew that the captain likely attempted a risky,

434
00:21:34.759 --> 00:21:38.240
<v Speaker 1>outdated shortcut to save themselves, and in doing so, his

435
00:21:38.359 --> 00:21:41.920
<v Speaker 1>cognitive overload triggered the exact mechanical mistank that killed one

436
00:21:42.000 --> 00:21:43.160
<v Speaker 1>hundred and ninety nine people.

437
00:21:43.240 --> 00:21:46.039
<v Speaker 2>It is a devastating feedback loop. The sheer fear of

438
00:21:46.039 --> 00:21:48.839
<v Speaker 2>the environment caused the exact outcome they were terrified of.

439
00:21:49.160 --> 00:21:51.480
<v Speaker 1>Today, looking at the aftermath of the strategy, it has

440
00:21:51.559 --> 00:21:55.680
<v Speaker 1>left a permanent mark on Brazilian aviation. Congoonho's airport has

441
00:21:55.720 --> 00:21:57.759
<v Speaker 1>finally been grooved, allowing water.

442
00:21:57.559 --> 00:21:59.759
<v Speaker 2>To drain properly, which is a huge relief.

443
00:22:00.079 --> 00:22:02.960
<v Speaker 1>Wet weather landing rules are strictly enforced. Now if the

444
00:22:03.000 --> 00:22:05.799
<v Speaker 1>runway is wet, you cannot land unless all your reversers

445
00:22:05.839 --> 00:22:09.599
<v Speaker 1>are one hundred percent functioning. No more mathematical compromises or

446
00:22:09.680 --> 00:22:14.279
<v Speaker 1>asymmetrical risks. Yet, even with these physical and regulatory changes,

447
00:22:14.880 --> 00:22:18.720
<v Speaker 1>many pilots still view that airport with deep suspicion. Its

448
00:22:18.880 --> 00:22:21.440
<v Speaker 1>deadly reputation remains completely unshaken.

449
00:22:21.680 --> 00:22:24.160
<v Speaker 2>If we connect this to the bigger picture, the stack

450
00:22:24.200 --> 00:22:27.480
<v Speaker 2>of sources you provided really changes how you look at

451
00:22:27.480 --> 00:22:31.240
<v Speaker 2>a disaster. How so well, it's almost never just one

452
00:22:31.279 --> 00:22:35.440
<v Speaker 2>broken part or one bad decision. Is this fragile cascading intersection.

453
00:22:35.519 --> 00:22:39.000
<v Speaker 2>You have a compromised environment, the ungrooved flooded runway, you

454
00:22:39.039 --> 00:22:41.519
<v Speaker 2>have immense external pressure, the short runway in the weather,

455
00:22:42.200 --> 00:22:44.359
<v Speaker 2>and then you place the fragility of the human mind,

456
00:22:44.599 --> 00:22:48.000
<v Speaker 2>prone to cognitive overload and motor blocks, right in the

457
00:22:48.039 --> 00:22:48.799
<v Speaker 2>center of it all.

458
00:22:49.039 --> 00:22:51.599
<v Speaker 1>So what does this all mean? When we started, we

459
00:22:51.640 --> 00:22:54.400
<v Speaker 1>talked about how we expect machines to be precise, to

460
00:22:54.440 --> 00:23:00.440
<v Speaker 1>be binary, but humans aren't binary. Under pressure, we revert

461
00:23:00.519 --> 00:23:02.039
<v Speaker 1>We panic, we freeze.

462
00:23:02.119 --> 00:23:05.279
<v Speaker 2>No, we aren't binary at all, and this raises an

463
00:23:05.279 --> 00:23:09.279
<v Speaker 2>important lingering question, one that goes far beyond aviation. Think

464
00:23:09.279 --> 00:23:11.799
<v Speaker 2>about the systems we design in our own everyday lives,

465
00:23:12.119 --> 00:23:16.680
<v Speaker 2>whether they are software interfaces, medical protocols, or corporate policies. Yeah,

466
00:23:17.039 --> 00:23:20.160
<v Speaker 2>how often do we design them assuming the humans operating

467
00:23:20.200 --> 00:23:21.960
<v Speaker 2>them will act perfectly logically?

468
00:23:22.039 --> 00:23:25.200
<v Speaker 1>We almost always assume everyone will read the manual, stay calm,

469
00:23:25.279 --> 00:23:26.200
<v Speaker 1>and act rationally.

470
00:23:26.359 --> 00:23:28.720
<v Speaker 2>Right. But if the very real fear of a known

471
00:23:28.839 --> 00:23:32.400
<v Speaker 2>danger can cause a veteran expert with over thirteen thousand

472
00:23:32.400 --> 00:23:35.079
<v Speaker 2>hours in experience to make a fatal motor memory error

473
00:23:35.079 --> 00:23:38.000
<v Speaker 2>in the dark, how can we design our own everyday

474
00:23:38.039 --> 00:23:41.440
<v Speaker 2>systems to be truly resilient against the very human, very

475
00:23:41.440 --> 00:23:45.160
<v Speaker 2>predictable reaction of panic. It's a huge question because sometimes

476
00:23:45.160 --> 00:23:47.079
<v Speaker 2>even the most experienced among us are just trying to

477
00:23:47.119 --> 00:23:49.359
<v Speaker 2>land on an aircraft carrier in the dark, and all

478
00:23:49.359 --> 00:23:51.720
<v Speaker 2>it takes is one perfectly designed storm to make us

479
00:23:51.720 --> 00:23:52.759
<v Speaker 2>forget everything we know.

480
00:23:53.200 --> 00:23:55.759
<v Speaker 1>That is a haunting thought to leave on and a

481
00:23:55.839 --> 00:23:58.799
<v Speaker 1>perfect encapsulation of the research you shared with us. Thank

482
00:23:58.799 --> 00:24:01.119
<v Speaker 1>you for providing the material else for this deep dive.

483
00:24:01.279 --> 00:24:02.160
<v Speaker 1>We'll see you next time,
