WEBVTT 1 00:00:05.240 --> 00:00:10.560 Ripped up needed by so you don't have. 2 00:00:12.800 --> 00:00:13.560 Come running. 3 00:00:13.800 --> 00:00:15.199 Just as fast as we can. 4 00:00:16.480 --> 00:00:18.440 Shooter's gonna help come. 5 00:00:19.000 --> 00:00:24.679 Man six is the Troubleshooter Show. No Tom Martino, Hey 6 00:00:25.039 --> 00:00:28.039 Tom Martino here, Welcome to the show. Three oh three 7 00:00:28.640 --> 00:00:31.280 seven one three talk three oh three seven one three 8 00:00:31.480 --> 00:00:34.600 eight two five five. Here to help you solve problems, 9 00:00:34.600 --> 00:00:36.960 answer questions, take in place, make your life a little easier. 10 00:00:37.439 --> 00:00:40.159 And if you're streaming, I will get a picture up 11 00:00:40.200 --> 00:00:42.399 of the studio and Mark and Gang in a minute here. 12 00:00:42.640 --> 00:00:44.439 So what's going on in your life? And how can 13 00:00:44.439 --> 00:00:47.119 I help you? That's what I ask each and every day. 14 00:00:47.200 --> 00:00:48.960 And I want to I want to put our number 15 00:00:49.039 --> 00:00:50.359 up because I want you to know you can call 16 00:00:50.399 --> 00:00:52.600 three oh three Martino at any time three oh three 17 00:00:52.920 --> 00:00:55.359 six two seven eight four sixty six and we'll attempt 18 00:00:55.399 --> 00:00:58.439 to help you in everything we do. This hour brought 19 00:00:58.439 --> 00:01:01.159 to you by I just can't wait to tell you 20 00:01:01.240 --> 00:01:03.679 about some of the stuff here. This hour brought to 21 00:01:03.719 --> 00:01:06.359 you by, First of all, waterpros dot net, the best 22 00:01:06.359 --> 00:01:09.599 water systems, the lowest prices. They have a combined system 23 00:01:09.640 --> 00:01:14.079 of both soft water for the whole house and reverse 24 00:01:14.079 --> 00:01:17.000 osmosis drinking water at the kitchen sink. Never before at 25 00:01:17.000 --> 00:01:20.200 this price, I'm telling you thirty one ninety five, you 26 00:01:20.280 --> 00:01:24.480 can never ever beat it. In fact, I promise you 27 00:01:24.519 --> 00:01:27.239 plumbers would start at ten grand or more for these systems. 28 00:01:27.599 --> 00:01:30.159 This is in your home for three and ninety five 29 00:01:30.159 --> 00:01:32.959 dollars fully installed waterpros dot net three oh three eight 30 00:01:33.000 --> 00:01:35.239 six two five five five four. I also want to 31 00:01:35.239 --> 00:01:41.680 mention we have a guest. What we were scheduled to 32 00:01:41.680 --> 00:01:44.159 have a guest red rocks, roof and solar, and she 33 00:01:44.239 --> 00:01:46.439 can't make it today, but I do. We will answer 34 00:01:46.480 --> 00:01:48.359 any solar questions you have. And I'm going to go 35 00:01:48.439 --> 00:01:52.319 right to the phones. Your phones take priority, and then 36 00:01:52.359 --> 00:01:54.840 I'm going to unload on you some stuff that I 37 00:01:54.879 --> 00:01:59.280 think you will find fascinating. It's it's science and the 38 00:01:59.519 --> 00:02:08.759 science of making money. The science, not the theories, not 39 00:02:08.879 --> 00:02:13.120 the philosophies, the science. Bill, welcome your first up. What's 40 00:02:13.120 --> 00:02:13.639 going on? Bill? 41 00:02:15.560 --> 00:02:18.120 Hey there, Tom, I just appreciate you getting back to 42 00:02:18.159 --> 00:02:21.680 me so quick on the email I had contacted you 43 00:02:21.759 --> 00:02:25.080 regarding regarding the testimony who had for the tops. 44 00:02:25.840 --> 00:02:29.240 Yes, sir, I always answer emails and texts if I can, 45 00:02:29.400 --> 00:02:31.439 I try to answer all them. What's going on with you? 46 00:02:33.120 --> 00:02:35.000 Well, again, I just found you on YouTube there with 47 00:02:35.120 --> 00:02:38.599 your testimony who has Yes, sir, and I was just 48 00:02:38.639 --> 00:02:41.039 looking to finnel up to see how you're doing this time. 49 00:02:41.719 --> 00:02:43.719 It's been over years since you had to assume. 50 00:02:43.800 --> 00:02:47.960 Correct, Yes, sir, and I had a follow up image 51 00:02:48.319 --> 00:02:50.680 and CT and all of that and X rays and 52 00:02:51.319 --> 00:02:59.759 it's absolutely perfectly seated and zero pain and movement. That's it. 53 00:02:59.800 --> 00:03:03.240 And and of course because it's a titanium implant in 54 00:03:03.280 --> 00:03:06.479 my back, there is no way it can ever ever 55 00:03:06.639 --> 00:03:11.759 fuse or get arthritic or grow arthritis or any you know, 56 00:03:11.879 --> 00:03:15.400 or you know or bone spurs. This is what I meant, 57 00:03:15.639 --> 00:03:20.240 So I can't develop arthritis there. And is there anything 58 00:03:20.280 --> 00:03:21.840 specific you wanted to know about that? 59 00:03:23.120 --> 00:03:25.199 Well, it's just amount of been on the fence. My 60 00:03:25.479 --> 00:03:28.199 father had the issue over all the years. He never 61 00:03:28.240 --> 00:03:30.800 had any kind of surgery. He passed away like twelve 62 00:03:30.879 --> 00:03:33.199 years ago at age eighty two. But he was always 63 00:03:33.240 --> 00:03:35.400 in the same kind of issue problem with back, and 64 00:03:35.439 --> 00:03:37.719 more and more so the back than the leg. But 65 00:03:37.840 --> 00:03:40.800 for me, and I think your testimonials said you were 66 00:03:40.840 --> 00:03:43.639 having more lake problems compared to back problems. 67 00:03:43.639 --> 00:03:45.680 Correct, Well, I was having a lot of back problems, 68 00:03:45.759 --> 00:03:48.520 and Mark and sues can tell you that, oh I 69 00:03:48.520 --> 00:03:52.159 can attest to that, Oh my god, the back pain. 70 00:03:52.280 --> 00:03:55.080 But later on it went down the leg to where 71 00:03:55.159 --> 00:03:57.800 I swear to God, sometimes I'd lock up and couldn't move. 72 00:03:57.840 --> 00:04:01.719 I was in so much pain. I mean, if you 73 00:04:01.800 --> 00:04:04.080 had to give some negatives about it, what would it be? 74 00:04:04.759 --> 00:04:05.560 Negatives about what? 75 00:04:05.759 --> 00:04:05.960 Mark? 76 00:04:06.080 --> 00:04:09.319 About the surgery, anything at all? My no, you know, 77 00:04:10.680 --> 00:04:12.479 you know they say they're pros and cons of everything. 78 00:04:12.520 --> 00:04:16.079 I can't think of anything. I mean, I mean, I 79 00:04:16.240 --> 00:04:20.199 just can't. I you know, it's surgery. It's major surgery, right, 80 00:04:20.240 --> 00:04:23.000 I mean, so you know surgery is surgery. 81 00:04:23.040 --> 00:04:25.800 But yeah, but if you recall, Man, you were bounced 82 00:04:25.800 --> 00:04:26.759 back within a week. 83 00:04:27.439 --> 00:04:29.360 Yeah, I was walking around that night, out of the 84 00:04:29.399 --> 00:04:32.040 hospital the next day. And You're right, Mark, You're right. 85 00:04:32.079 --> 00:04:34.800 I'd be curious how to leave this feeling, because right 86 00:04:34.839 --> 00:04:38.560 around the same time he had fusion, right, And I. 87 00:04:38.519 --> 00:04:40.079 Love to leave, but I'm gonna tell you this, and 88 00:04:40.120 --> 00:04:42.720 he'll admit it. He was laid up for a long 89 00:04:42.800 --> 00:04:47.079 time after surgery, and and and he was and you know, 90 00:04:47.319 --> 00:04:50.720 I'm not saying that that that fusion won't take away 91 00:04:50.720 --> 00:04:54.399 pain it does immediately because it fuses you. It doesn't 92 00:04:54.439 --> 00:04:56.759 allow you to move that area and it and it 93 00:04:56.800 --> 00:04:58.639 frees up and they try to free up the nerve 94 00:04:58.639 --> 00:05:00.439 and then fuse it. Of course I had a care 95 00:05:00.519 --> 00:05:03.959 pay for the tops. Yeah, it did for me, and 96 00:05:04.480 --> 00:05:09.160 most insurance will because it's FDA approved. So Bill, I 97 00:05:09.199 --> 00:05:11.480 don't have any pros and consent. 98 00:05:11.560 --> 00:05:13.959 I mean, wait, wait, wait, I'm sorry to interrupt, but 99 00:05:14.000 --> 00:05:15.680 I just thought of a con you told me, but 100 00:05:15.720 --> 00:05:16.839 it didn't relate to you. 101 00:05:17.160 --> 00:05:20.199 What is what can only do one? You can't do messicable? 102 00:05:20.560 --> 00:05:24.120 That's right, that's right. If you have multiple levels right now, 103 00:05:24.480 --> 00:05:26.680 right now, they can do them, but they're not approved. 104 00:05:26.680 --> 00:05:29.920 They're not FDA approved. They're experimenting on multiple levels. And 105 00:05:29.959 --> 00:05:32.240 there are certain parts of the back they don't do. 106 00:05:32.319 --> 00:05:35.120 They do lower and they and admit I don't think 107 00:05:35.120 --> 00:05:37.879 they do neck area yet. They don't have the smaller 108 00:05:37.879 --> 00:05:39.240 ones developed for the neck. 109 00:05:40.959 --> 00:05:42.079 Right right now. 110 00:05:42.199 --> 00:05:44.240 Like I said, I'm pretty much leaning into it now 111 00:05:44.279 --> 00:05:46.879 because this last month that's really hit me up bad. 112 00:05:46.959 --> 00:05:47.319 I had. 113 00:05:47.879 --> 00:05:49.680 I won't get onto all the details that I did 114 00:05:49.720 --> 00:05:53.519 to the due potential damage to make it aggravated, but 115 00:05:53.680 --> 00:05:56.199 the last thing I did is stupid on the boat. 116 00:05:56.240 --> 00:05:58.519 I was out fishing on the boat, sitting down, and 117 00:05:58.560 --> 00:05:59.800 all I did was I turned around in. 118 00:05:59.800 --> 00:06:01.319 My to pick up my. 119 00:06:02.959 --> 00:06:07.279 Isn't that amazing? I swear to God one movement, one 120 00:06:07.319 --> 00:06:10.519 movement can put you into the stratosphere. Do you know 121 00:06:10.639 --> 00:06:13.560 that they say that eighty five percent of all men 122 00:06:14.439 --> 00:06:18.759 will develop low back problems. Eighty five percent. Now, now, 123 00:06:19.480 --> 00:06:21.240 Mark's not going to be one of those. He's just 124 00:06:21.839 --> 00:06:24.240 he just was born that way. There are certain people 125 00:06:24.319 --> 00:06:27.639 that have just a certain flexibility and physiology they just 126 00:06:27.720 --> 00:06:30.680 never have pain. Deputy Dan was the same way, never 127 00:06:30.720 --> 00:06:32.680 had to announce the pain. And I think he's around 128 00:06:32.720 --> 00:06:36.600 my age. Here's another thing, Bill, I want to say, 129 00:06:37.600 --> 00:06:39.639 even when they're in Mark. I wanted to say, even 130 00:06:39.639 --> 00:06:44.959 where there are multiple levels of sublexations and compression, they 131 00:06:45.040 --> 00:06:49.319 can use tops in this way. What they do is 132 00:06:49.360 --> 00:06:53.959 they if you need a fusion because you have several layers, 133 00:06:54.560 --> 00:06:57.839 they can do a fusion and then incorporate the tops 134 00:06:58.199 --> 00:07:03.000 so you don't get the adjacent disk disease. Because that's 135 00:07:03.040 --> 00:07:05.800 the problem with fusion is that it puts too much 136 00:07:05.800 --> 00:07:09.000 pressure above and below the fusion. And I do believe 137 00:07:09.720 --> 00:07:12.839 I do believe there is a way now to do 138 00:07:12.920 --> 00:07:16.439 the fusion where it must be done because it's multiple. 139 00:07:16.720 --> 00:07:19.680 And then on top and below the fusion, they use 140 00:07:19.759 --> 00:07:23.160 the tops to keep the adjacent disease because that's what 141 00:07:23.279 --> 00:07:27.079 goes that's where fusions go wrong. The fusion never goes wrong, 142 00:07:27.120 --> 00:07:29.759 it's perfect, but above and below the fusion you have 143 00:07:29.959 --> 00:07:33.240 failure usually. And what I heard was they were using 144 00:07:33.839 --> 00:07:38.279 they were using this flexible artificial vertebra that I have. 145 00:07:38.720 --> 00:07:41.480 They were using it above and below fusions. So listen. 146 00:07:41.639 --> 00:07:43.240 The best thing for you to do, Bill is to 147 00:07:43.319 --> 00:07:46.360 talk to a qualified surgeon who deals with these or 148 00:07:46.480 --> 00:07:49.759 if you email Premium Spine, they're really good at getting 149 00:07:49.800 --> 00:07:50.439 back to people. 150 00:07:51.720 --> 00:07:54.319 Oh and I have a consultation coming up next month 151 00:07:54.360 --> 00:07:56.000 as the male clinic in Jacksonville. 152 00:07:56.560 --> 00:07:58.879 Do they do the TOPS procedure? 153 00:08:00.120 --> 00:08:01.120 Oh, yes, yes they do. 154 00:08:01.199 --> 00:08:03.680 They have one surgeon. Originally they said I was a 155 00:08:03.720 --> 00:08:06.399 ten or twelve month wait to get on the waiting 156 00:08:06.399 --> 00:08:09.040 list of something. But then I asked that my record's 157 00:08:09.079 --> 00:08:11.279 transferred from Mayo to a different place that did it, 158 00:08:11.560 --> 00:08:13.839 and within a day they called back and said, oh, 159 00:08:13.920 --> 00:08:15.240 we can fit you in next month. 160 00:08:15.759 --> 00:08:18.600 Wow, that's great. I'm glad. You don't do much better 161 00:08:18.639 --> 00:08:21.639 than Mayo, do you? As far as a reputation, Bill, 162 00:08:21.680 --> 00:08:24.680 I wish you the best man you you Uh, let 163 00:08:24.720 --> 00:08:27.480 me know how it goes. 164 00:08:27.959 --> 00:08:29.160 I appreciate it back. 165 00:08:29.360 --> 00:08:31.959 Thank you, thank you if you like, Here's what I said. 166 00:08:32.200 --> 00:08:34.279 If you have the bone structure, that's the other thing. 167 00:08:34.279 --> 00:08:36.080 You got to have the bone structure to accept the 168 00:08:36.120 --> 00:08:40.000 implant above and below, and then you're done. Michelle has 169 00:08:40.120 --> 00:08:43.240 a issue with the sale of a twenty ten Cadillac. 170 00:08:43.320 --> 00:08:45.679 Now is this selling or buying? Did you buy this? 171 00:08:47.440 --> 00:08:48.320 Yes, we bought it. 172 00:08:48.759 --> 00:08:49.879 And what's going on with it? 173 00:08:52.200 --> 00:08:55.759 Well, when we took it for the test drive, the 174 00:08:55.879 --> 00:08:59.200 check engine like came on, and so of course we 175 00:08:59.279 --> 00:09:03.600 inquired about what was going on, and Sean, who is 176 00:09:04.320 --> 00:09:06.519 I believe the owner of the business, had said that 177 00:09:06.720 --> 00:09:08.960 it was just the sparkplugs and wires. 178 00:09:09.039 --> 00:09:12.759 And did you ever think about having it independently checked? 179 00:09:17.159 --> 00:09:19.120 I mean, unfortunately not until. 180 00:09:18.879 --> 00:09:22.480 After we were How many miles were how many afterwards 181 00:09:22.480 --> 00:09:24.759 doesn't mean much. How many miles on it, I. 182 00:09:24.679 --> 00:09:29.039 Know one hundred and fifty something thousand. 183 00:09:29.039 --> 00:09:33.159 I believe, yeah, that you know you're getting it without 184 00:09:33.240 --> 00:09:35.559 knowing the previous history. One hundred and fifty is going 185 00:09:35.639 --> 00:09:38.480 to always spell problems. But I want to come back 186 00:09:38.519 --> 00:09:40.519 to you. Hang on, I want to give you more time. 187 00:09:40.759 --> 00:09:42.879 Three oh three seven one three talks seven one three 188 00:09:43.039 --> 00:09:44.799 h U five five. Let's find out what's happening with 189 00:09:44.799 --> 00:09:54.480 this escalated more right after this, go with a sure 190 00:09:54.559 --> 00:09:58.000 thing Denver's best roofer Excel Roofing dot com. You don't 191 00:09:58.000 --> 00:10:04.039 pay a cent unto your content. Time for an insurance 192 00:10:04.120 --> 00:10:08.279 checkup free, no obligation. In comparison, call Compass Insurance paying 193 00:10:08.279 --> 00:10:11.320 too much your coverage at dozens of insurance companies find 194 00:10:11.320 --> 00:10:13.679 out now three all three seven to seven to one. Help. 195 00:10:13.840 --> 00:10:16.480 You'll think you're his only customer when you choose Frank 196 00:10:16.559 --> 00:10:19.000 durand the real estate Man dot com to list your 197 00:10:19.039 --> 00:10:22.679 home with Remax Alliance three three nine two zero sixteen 198 00:10:22.759 --> 00:10:28.120 twenty two. Hi Tom Martino, you're a trouble shooter. Okay 199 00:10:28.120 --> 00:10:30.840 those streaming I have the studio up and running for 200 00:10:30.960 --> 00:10:35.639 all of us to enjoy the ugs back at the studio. Anyway, 201 00:10:36.720 --> 00:10:39.519 we can all chip in for Christmas by mark another shirt? 202 00:10:40.480 --> 00:10:47.399 Oh please anyway Michelle monkey shirt? Yeah, oh hey, don't 203 00:10:47.399 --> 00:10:50.080 bring that up on a don't ruin my day. Please 204 00:10:50.240 --> 00:10:53.639 don't ruin my sef. Sometimes he does have the ugliest shirts. 205 00:10:53.759 --> 00:10:55.600 But you wore a Beatles shirt one day? 206 00:10:55.879 --> 00:10:58.519 I did one day. I got it at Costco. That's 207 00:10:58.519 --> 00:11:01.960 fighting my shirt. Today's New York. It's New York. It's 208 00:11:01.960 --> 00:11:04.399 the Brooklyn Bridge. I think that's for Brooklyn Bridge. 209 00:11:04.399 --> 00:11:04.960 Did you buy it? 210 00:11:05.039 --> 00:11:05.600 Tom? 211 00:11:06.159 --> 00:11:07.399 What do you mean? Did I buy it? What the 212 00:11:07.399 --> 00:11:08.080 hell is that? Oh? 213 00:11:08.480 --> 00:11:11.559 I can say if you believe this, I have a 214 00:11:11.559 --> 00:11:12.759 bridge that I can tell you. 215 00:11:12.879 --> 00:11:16.519 Oh oh that, Oh that's a very clever doctor. And 216 00:11:16.600 --> 00:11:20.600 mark that down broom boom, Mark he was clever anyway. 217 00:11:21.039 --> 00:11:24.200 So I want to go and talk to Michelle about 218 00:11:24.200 --> 00:11:26.559 her car, and Michelle, I want you to know this. 219 00:11:26.639 --> 00:11:28.840 I promise you. I'm not just trying to deliver bad 220 00:11:28.879 --> 00:11:32.200 news here. But usually when you have a used car 221 00:11:32.200 --> 00:11:34.120 and you don't get it checked out. Now, a checking 222 00:11:34.159 --> 00:11:37.000 out is not perfect, but it's something it can at 223 00:11:37.120 --> 00:11:40.600 least alert you to problems. But let's get right to it, 224 00:11:40.639 --> 00:11:44.240 because even though you didn't get it checked out, dealers 225 00:11:44.279 --> 00:11:46.480 are not allowed to lie to you and not allowed 226 00:11:46.519 --> 00:11:49.320 to cover things up. So let's analyze the deal first 227 00:11:49.399 --> 00:11:53.639 and foremost, When did you buy this Michelle. 228 00:11:54.120 --> 00:11:57.000 At the beginning of September. And I do, I do 229 00:11:57.120 --> 00:12:01.360 want to point out that this dealership is also an 230 00:12:01.399 --> 00:12:02.240 automotive shop. 231 00:12:02.440 --> 00:12:07.960 And so what dealership is it? What dealership Harland Automotive? 232 00:12:08.440 --> 00:12:09.320 And where is it. 233 00:12:10.840 --> 00:12:11.600 In wheat Ridge? 234 00:12:12.639 --> 00:12:17.759 Okay? Now I got the story. Twenty ten Cadillac Escalade, 235 00:12:17.879 --> 00:12:21.879 hundred and fifty thousand miles September, Heartland, Harland Automotive in 236 00:12:21.919 --> 00:12:26.080 wheat Ridge. And now tell your story. What happened you 237 00:12:26.159 --> 00:12:27.919 drove off the lot? Tell me your story. 238 00:12:29.279 --> 00:12:34.799 Well, so the lead mechanic, who's been a mechanic for 239 00:12:34.840 --> 00:12:37.600 twenty five years, also assured us that this car was 240 00:12:37.639 --> 00:12:40.559 in good working condition and that those spark plugs and 241 00:12:40.600 --> 00:12:42.200 wires would fix the problem. 242 00:12:42.480 --> 00:12:46.039 Now did they did they do that? Did they do 243 00:12:46.120 --> 00:12:50.159 that in writing saying this is in great condition and 244 00:12:50.240 --> 00:12:53.000 there's nothing wrong with those Did you get that in writing? 245 00:12:55.679 --> 00:12:56.519 Nod? 246 00:12:56.639 --> 00:12:59.320 Did you get in writing that it was as is? 247 00:12:59.840 --> 00:13:01.080 Or do you have a warranty? 248 00:13:02.480 --> 00:13:02.720 Yes? 249 00:13:03.039 --> 00:13:06.080 But guess what do you have the warranty? Or is 250 00:13:06.080 --> 00:13:06.720 it as is? 251 00:13:07.960 --> 00:13:08.440 As is? 252 00:13:08.840 --> 00:13:12.159 Okay? So as soon as he said he assured you, 253 00:13:12.600 --> 00:13:15.279 he assured you of nothing because it said as is. 254 00:13:15.399 --> 00:13:17.600 By the way, this is for other people listening when 255 00:13:17.639 --> 00:13:20.399 people say they assured me, And how many times do 256 00:13:20.440 --> 00:13:24.440 we hear those words I, or I specifically asked, or 257 00:13:24.480 --> 00:13:28.480 I made it clear that or they assured me. None 258 00:13:28.480 --> 00:13:32.080 of that actually works, But I want I like the 259 00:13:32.080 --> 00:13:36.759 call because I want to remind people. So what happened then? 260 00:13:36.840 --> 00:13:39.679 How long did you have the car before problems surfaced? 261 00:13:41.200 --> 00:13:41.960 The next day? 262 00:13:42.399 --> 00:13:43.720 What happened the next day? 263 00:13:44.879 --> 00:13:47.600 So the check engine light was still on, and so 264 00:13:47.759 --> 00:13:49.840 we took it to O'Reilly to have the codes read, 265 00:13:50.399 --> 00:13:56.639 and it said that it had a misfire and a 266 00:13:56.720 --> 00:14:00.559 code with the catalytic converter as well as cylinder one 267 00:14:00.720 --> 00:14:06.799 and four not operating properly. And so, because Sean had 268 00:14:06.840 --> 00:14:09.120 told us that they would make sure that it passed emissions, 269 00:14:09.159 --> 00:14:12.600 we called them and he and the mechanic were super 270 00:14:12.639 --> 00:14:14.480 friendly and said, go ahead and bring it back in. 271 00:14:14.600 --> 00:14:16.559 We'll make sure we take care of everything for you. 272 00:14:17.120 --> 00:14:17.399 Good. 273 00:14:17.480 --> 00:14:19.720 So we took it back and they had it for 274 00:14:19.759 --> 00:14:23.559 a few days, and when we picked it up, everything 275 00:14:23.559 --> 00:14:26.279 seemed fine. The check engine light was off. We drove 276 00:14:26.639 --> 00:14:28.240 down to Colorado Springs to see my dad. 277 00:14:28.279 --> 00:14:30.919 Wait, wait, wait, did they also pass emissions for you? 278 00:14:33.519 --> 00:14:34.799 I hadn't taken it in yet. 279 00:14:35.440 --> 00:14:37.559 Well, hold on, you only had. I just got to 280 00:14:37.879 --> 00:14:39.840 I want to warn you about all this stuff because 281 00:14:39.919 --> 00:14:42.919 other people are listening. You had only three days to 282 00:14:42.960 --> 00:14:45.919 get that checked. If it fails after the third day, 283 00:14:45.960 --> 00:14:48.279 they're not responsible for it. So tell me what happened. 284 00:14:48.320 --> 00:14:52.679 Then, as soon as we got down to Colorado Springs, 285 00:14:52.720 --> 00:14:55.240 stopped it the stop light off the highway and the 286 00:14:55.320 --> 00:14:56.440 check engine light came back on. 287 00:14:57.559 --> 00:15:00.360 And so the day after you picked up up from 288 00:15:00.399 --> 00:15:05.000 the dealer the same day, Oh my god, okay, what 289 00:15:05.159 --> 00:15:05.679 happened then? 290 00:15:05.879 --> 00:15:10.759 Yes, so we instead of heading right to my dad, 291 00:15:10.840 --> 00:15:13.200 we took it, you know, straight to O'Riley, had the 292 00:15:13.200 --> 00:15:16.879 codes read same thing, and give them a call and 293 00:15:16.919 --> 00:15:19.720 they're like, oh, well that's really strange, you know, go 294 00:15:19.759 --> 00:15:21.000 ahead and bring it back up to us. 295 00:15:21.279 --> 00:15:21.720 And so. 296 00:15:23.120 --> 00:15:26.360 We were in the process of moving, and so as 297 00:15:26.360 --> 00:15:27.559 soon as we got moved. 298 00:15:27.320 --> 00:15:28.159 We took it back up. 299 00:15:28.519 --> 00:15:32.279 Wait wait, wait, hold on, oh how long after that 300 00:15:32.360 --> 00:15:37.000 engine light the time we get. 301 00:15:36.960 --> 00:15:39.399 A half ish? 302 00:15:39.519 --> 00:15:41.000 Okay, so what happened then? 303 00:15:42.159 --> 00:15:48.919 So we took it back up and they were I 304 00:15:49.000 --> 00:15:51.120 don't want to use the word kind enough because it 305 00:15:51.159 --> 00:15:53.679 wasn't very kind, but they gave us another vehicle off 306 00:15:53.679 --> 00:15:56.879 their lot to have a loner, so we weren't without 307 00:15:56.879 --> 00:15:58.399 a car for the whole time that they had it. 308 00:15:59.720 --> 00:16:03.080 And the vehicle they gave us was in really terrible shape. 309 00:16:03.759 --> 00:16:06.080 Yeah, let's talk about the vehicle you bought. What did 310 00:16:06.159 --> 00:16:06.759 they do with that? 311 00:16:08.919 --> 00:16:12.879 So this go around, when my husband spoke with their 312 00:16:12.960 --> 00:16:17.600 lead mechanic, he said that the engine was trash after 313 00:16:17.679 --> 00:16:19.200 he really got under it and looked at it. 314 00:16:19.279 --> 00:16:21.159 In Okay, so what are they going to do for you? 315 00:16:22.559 --> 00:16:26.919 Well, they happened to have another of the same six 316 00:16:26.960 --> 00:16:29.720 point two liter engine, and so he said they were 317 00:16:29.720 --> 00:16:31.240 going to go ahead and just pull it out of 318 00:16:31.279 --> 00:16:33.960 the tahoe and do a full engine swap. 319 00:16:34.200 --> 00:16:37.720 Oh my god, Oh my god. What did you pay 320 00:16:37.759 --> 00:16:40.639 for this escalade? What did you pay for this fourteen 321 00:16:40.720 --> 00:16:42.000 year old escalade? 322 00:16:43.000 --> 00:16:43.320 Eleven? 323 00:16:43.399 --> 00:16:45.320 About eleven thousand dollars? 324 00:16:45.759 --> 00:16:50.320 Okay, eleven grand of Okay? Can you look that up, 325 00:16:50.399 --> 00:16:53.840 d Yeah, just look that up on car I likecars 326 00:16:53.879 --> 00:16:57.360 dot com. It was a twenty ten canac escalade hundred 327 00:16:57.399 --> 00:17:01.679 and fifty thousand miles approximately, okay, going, yes, that sounds 328 00:17:01.759 --> 00:17:03.000 like a lot of miles. 329 00:17:03.080 --> 00:17:03.279 Man. 330 00:17:06.000 --> 00:17:08.519 Well, for the years, it's not mark, but it is 331 00:17:08.680 --> 00:17:11.519 it is a lot okay, So okay, dealer said, engine 332 00:17:11.559 --> 00:17:13.599 was bad. I want to try to speed this up 333 00:17:13.599 --> 00:17:21.000 a little. Did they swap the engine? Hello, Michelle, Yes, 334 00:17:21.039 --> 00:17:21.400 I'm here. 335 00:17:21.480 --> 00:17:22.039 Sorry. 336 00:17:22.079 --> 00:17:23.480 Did they swap the engine? 337 00:17:24.960 --> 00:17:29.319 That's what they said they did. And upon looking at it, 338 00:17:29.319 --> 00:17:33.000 it looks like there is some scratches on the engine bay. 339 00:17:33.160 --> 00:17:36.640 The alternator is different, so it does appear that they did. 340 00:17:36.640 --> 00:17:41.359 So okay again, as soon as my husband picked it 341 00:17:41.440 --> 00:17:43.799 up drove it back down to Colorado Springs, the check 342 00:17:43.839 --> 00:17:44.880 engine like came on again. 343 00:17:45.559 --> 00:17:47.960 So you know, this whole thing could be a stupid 344 00:17:48.000 --> 00:17:52.960 gasoline cap. Do you understand that, like with. 345 00:17:52.839 --> 00:17:53.440 It being loose? 346 00:17:53.880 --> 00:17:54.160 Yep? 347 00:17:55.720 --> 00:17:57.680 Well, would the gas cap throw. 348 00:17:57.559 --> 00:18:00.279 All of those coats? Yeah? They well, it throws all 349 00:18:00.359 --> 00:18:03.559 kinds of weird codes. How does it run? Yeah? How 350 00:18:03.599 --> 00:18:05.759 does it run? Well? 351 00:18:05.799 --> 00:18:08.000 When she picked it up, he said, the whole drive 352 00:18:08.319 --> 00:18:11.000 from Wheat Ridge back to our house in Colorado Springs, 353 00:18:11.000 --> 00:18:14.680 it ran like a dream. And then as soon as 354 00:18:14.680 --> 00:18:17.880 that check engine light came on at the lower speeds, 355 00:18:17.920 --> 00:18:19.480 he said, it was starting to run sluggish again. 356 00:18:19.559 --> 00:18:21.720 Okay, so then what did the deal By the way, 357 00:18:21.880 --> 00:18:23.680 did you ever get an emission sticker. 358 00:18:25.799 --> 00:18:28.839 Uh no, I hadn't been able to take it in yet. 359 00:18:29.160 --> 00:18:30.960 And by the way, when you do take it in 360 00:18:31.039 --> 00:18:33.400 and it fails, it's on you now because it's been 361 00:18:33.480 --> 00:18:37.160 beyond three days. So tell me what. Tell me what 362 00:18:37.400 --> 00:18:39.599 the dealer did yet? Again? 363 00:18:41.440 --> 00:18:45.160 So when I spoke to him yesterday, they told me 364 00:18:45.640 --> 00:18:48.279 that this was getting pretty ridiculous, and I said, I, 365 00:18:48.480 --> 00:18:52.759 you know, I totally agreed, and that if they hadn't 366 00:18:54.119 --> 00:18:56.680 promised me that they would make everything right on this vehicle. 367 00:18:57.119 --> 00:18:59.160 Yeah, but you can't prove that. You can't prove they 368 00:18:59.160 --> 00:19:01.599 promised that. If they throw up their hands right now 369 00:19:01.680 --> 00:19:03.519 and tell you to leave, you have nothing to go 370 00:19:03.559 --> 00:19:06.720 on at this point. I hope What did they tell you? 371 00:19:07.279 --> 00:19:09.000 I mean, I mean, I know you're talking like you 372 00:19:09.079 --> 00:19:11.839 got some kind of promise, but try to prove that. 373 00:19:13.559 --> 00:19:16.559 I mean, I understand that. Like, please, don't get me wrong, 374 00:19:17.160 --> 00:19:17.559 I really no. 375 00:19:17.680 --> 00:19:18.440 No, I'm not looking. 376 00:19:18.680 --> 00:19:18.759 No. 377 00:19:18.960 --> 00:19:21.799 I think you're right. I think you're right. I think 378 00:19:21.839 --> 00:19:24.640 the problem is you don't have any of this where 379 00:19:24.680 --> 00:19:27.799 we can go after them. So what did they say 380 00:19:27.839 --> 00:19:30.799 they would do? Since they said it was getting ridiculous? 381 00:19:31.039 --> 00:19:34.319 Did they say we're done with you? So? 382 00:19:34.400 --> 00:19:36.839 They told me that we could bring it back again, 383 00:19:37.759 --> 00:19:40.039 but then they were worried about the amount of mileage 384 00:19:40.039 --> 00:19:42.920 we were continuing to put on it because it from 385 00:19:43.079 --> 00:19:45.200 our our driveway. 386 00:19:44.799 --> 00:19:48.119 To that Okay, so what was so therefore, what what 387 00:19:48.720 --> 00:19:51.160 will the dealer do for you? 388 00:19:53.400 --> 00:19:55.440 They said that they would give us another vehicle. 389 00:19:56.559 --> 00:19:59.640 You mean they would exchange it or are they going 390 00:19:59.720 --> 00:20:01.400 to try rate it and make you pay more? What 391 00:20:01.440 --> 00:20:02.200 are they going to do? 392 00:20:03.480 --> 00:20:06.200 They did not specify. They just said, do you want 393 00:20:06.240 --> 00:20:06.920 another vehicle? 394 00:20:07.039 --> 00:20:09.519 You need someone to help it, you need how many 395 00:20:09.559 --> 00:20:10.680 miles did you put on this? 396 00:20:12.920 --> 00:20:18.319 I honestly, I don't know for sure, but I mean probably, 397 00:20:18.440 --> 00:20:21.880 realistically at least a thousand, because we, like I said, 398 00:20:21.880 --> 00:20:23.079 we were in the process of moving. 399 00:20:24.559 --> 00:20:28.279 I get it. Listen, Michelle, I feel bad for you this, 400 00:20:28.440 --> 00:20:31.079 but this is a bad move. This was a bad 401 00:20:31.160 --> 00:20:33.759 move buying a car with one hundred and fifty thousand 402 00:20:34.119 --> 00:20:38.559 without having it checked out, and then not going if 403 00:20:38.599 --> 00:20:42.079 you had taken it in Listen to this within the 404 00:20:42.119 --> 00:20:44.720 three days to get that. Nope, nope, nope, nope. What 405 00:20:45.000 --> 00:20:47.559 are you talking about? She's in the springs. Oh wait 406 00:20:47.559 --> 00:20:50.599 a minute, Wait a minute, Wait a minute, Wait a minute. Oh, 407 00:20:50.759 --> 00:20:55.880 you're not in an emissions control area, Michelle. 408 00:20:56.119 --> 00:21:00.799 I was when I bought it, and were they Paso County? 409 00:21:00.839 --> 00:21:01.960 Wait wait wait wait part. 410 00:21:01.759 --> 00:21:04.319 Of Alpaso County is emissions Okay. 411 00:21:04.160 --> 00:21:07.720 Then they sold it to you into an emissions area, 412 00:21:07.960 --> 00:21:09.359 right they did? 413 00:21:09.440 --> 00:21:09.759 Correct? 414 00:21:09.799 --> 00:21:12.799 Yes, hold on, but you're not going to be You're 415 00:21:12.920 --> 00:21:15.880 not going to be registering it now. I think where 416 00:21:15.880 --> 00:21:19.400 it comes down to the registration, whether it's submission. That's right, 417 00:21:19.519 --> 00:21:22.440 That's what I'm saying. So even though you were in 418 00:21:22.519 --> 00:21:26.680 an emissions area, you're now registering it in a non 419 00:21:26.680 --> 00:21:29.759 emissions area. Is that correct? Not? 420 00:21:30.160 --> 00:21:34.319 I mean only only the country part of Alpaalsa County 421 00:21:34.400 --> 00:21:35.200 is emissions free. 422 00:21:35.240 --> 00:21:37.400 We're in the city, so you. 423 00:21:37.480 --> 00:21:42.160 Will be registering it in an emissions control area. 424 00:21:42.400 --> 00:21:42.720 Yes? 425 00:21:43.119 --> 00:21:46.000 Did they know that? Did they make out that address 426 00:21:46.039 --> 00:21:49.079 on the transfer papers when they sold it to you? Yeah? 427 00:21:49.079 --> 00:21:50.720 What address was on the bill of sale? 428 00:21:52.119 --> 00:21:52.240 Uh? 429 00:21:52.599 --> 00:21:55.079 It was at our old address in Englewood, is the 430 00:21:55.440 --> 00:21:59.160 But and that's emission controlled as well, right early? Okay, 431 00:21:59.400 --> 00:22:02.559 So no matter what, no matter what, they were selling 432 00:22:02.599 --> 00:22:08.440 it into an emission controlled area. Correct. Okay, did you 433 00:22:08.559 --> 00:22:11.519 get that three day voucher to have it emission tested? 434 00:22:13.519 --> 00:22:16.279 Is that something that they should have given to me at. 435 00:22:16.079 --> 00:22:18.519 The time of sale, or you can undo the sale 436 00:22:18.960 --> 00:22:20.039 and get your money back. 437 00:22:21.160 --> 00:22:23.279 I don't believe so. I don't think they gave me. 438 00:22:23.400 --> 00:22:27.000 You do not have a three day voucher four emissions? 439 00:22:28.160 --> 00:22:28.839 I don't believe. 440 00:22:28.880 --> 00:22:31.640 So. Who wants to take this and call the dealer 441 00:22:31.720 --> 00:22:35.880 right now before the end of the show, Call him 442 00:22:35.920 --> 00:22:38.559 right now and say, listen, but you have to make 443 00:22:38.599 --> 00:22:41.480 sure Michelle in your paperwork? Do you have them? 444 00:22:41.680 --> 00:22:41.839 Yep? 445 00:22:41.880 --> 00:22:43.680 I'm getting the paperwork right now, all right. 446 00:22:43.559 --> 00:22:45.440 I'm gonna I'm gonna put you on hold, hang on 447 00:22:45.480 --> 00:22:47.839 three oh three seven one three talk seven one three 448 00:22:47.880 --> 00:22:51.920 eight two five five. This could be good if they 449 00:22:51.960 --> 00:22:55.640 didn't give it to her, because we can make we 450 00:22:55.720 --> 00:22:58.240 can make an argument here that well, I. 451 00:22:58.279 --> 00:23:00.720 Bet it's on that paperwork somewhere that she got it 452 00:23:00.759 --> 00:23:01.599 and signed for it. 453 00:23:01.680 --> 00:23:03.720 But I don't know. I haven't seen the paperwork. 454 00:23:04.119 --> 00:23:06.680 And Tom, isn't it It's pretty unusual for used car 455 00:23:06.799 --> 00:23:09.440 dealer to do as much as they'd done for her. 456 00:23:09.960 --> 00:23:11.000 Now that's true too. 457 00:23:11.119 --> 00:23:13.880 I mean they've they've tried multiple times to help her 458 00:23:13.880 --> 00:23:14.599 out and fix it. 459 00:23:14.680 --> 00:23:16.839 Yeah, and she bought it as isn't right. 460 00:23:18.640 --> 00:23:21.480 You mentioned what the diagnostic trouble codes are for. 461 00:23:22.920 --> 00:23:26.039 I think she said she did. Now here's what she said. 462 00:23:26.880 --> 00:23:29.119 She said that it was the check engine light which 463 00:23:29.160 --> 00:23:34.079 showed a misfire catalytic converter problem. Yeah, an improper function 464 00:23:34.160 --> 00:23:38.720 of two cylinders? Was that before the engine replacement? 465 00:23:38.720 --> 00:23:38.920 Though? 466 00:23:39.200 --> 00:23:39.400 Yes? 467 00:23:39.559 --> 00:23:41.559 Yeah, okay, then that doesn't matter. 468 00:23:41.759 --> 00:23:45.079 Yeah, I was wondering about the replacement engine diagnostic trouble codes. 469 00:23:45.599 --> 00:23:47.440 Okay, let's get her up right now and ask her 470 00:23:47.440 --> 00:23:50.880 that did they say what the engine code? What did 471 00:23:50.920 --> 00:23:53.759 the codes throw after the engine replacement? 472 00:23:53.799 --> 00:23:56.200 Michelle, I will. 473 00:23:56.279 --> 00:23:57.839 Tell you right now. I've got it right here. 474 00:23:57.920 --> 00:24:00.000 Go ahead. That's all we want to know right now. 475 00:24:00.079 --> 00:24:02.240 Now the second time, the. 476 00:24:02.200 --> 00:24:06.319 First one that, yeah, the one that got run yesterday 477 00:24:06.400 --> 00:24:11.559 said catalyst system, low efficiency bank two cylinder one and 478 00:24:11.680 --> 00:24:13.119 cylinder ford deactivation. 479 00:24:14.000 --> 00:24:17.440 It's it's the same thing as as before the engine. 480 00:24:17.119 --> 00:24:19.640 Swap, exactly the same. 481 00:24:20.400 --> 00:24:22.799 Yes, I don't get that. 482 00:24:24.079 --> 00:24:24.759 I don't either. 483 00:24:24.920 --> 00:24:28.119 All right, hold on, I got to take this break. Hey, Doc, 484 00:24:28.240 --> 00:24:31.440 make some calls. I'm Tom Martino and Josh has a 485 00:24:31.440 --> 00:24:40.440 comment on her. Coming back, I'm Tom Martino. Go with 486 00:24:40.519 --> 00:24:44.079 a sure thing. Denver's best roofer Excel Roofing dot com. 487 00:24:44.119 --> 00:24:49.880 You don't pay a cent until your content time for 488 00:24:49.880 --> 00:24:54.240 an insurance checkup free, no obligation. Comparison call Compass Insurance 489 00:24:54.400 --> 00:24:57.440 paying too much your coverage at dozens of insurance companies 490 00:24:57.519 --> 00:25:00.240 find out now three oh three seven seven one. Hell, 491 00:25:00.279 --> 00:25:02.920 you'll think you're his only customer when you choose Frank 492 00:25:02.960 --> 00:25:05.440 durand the real estate Man dot com to list your 493 00:25:05.440 --> 00:25:08.559 home with Remax Alliance three all three nine two zero 494 00:25:08.720 --> 00:25:18.200 sixteen twenty two. Hi, Tom Martino, your troubleshooter three all 495 00:25:18.279 --> 00:25:22.759 three seven one three talk three all three seven one 496 00:25:22.839 --> 00:25:25.319 three eight two five five. So you looked up the 497 00:25:25.440 --> 00:25:27.559 escalade deputy d What are you finding? 498 00:25:27.720 --> 00:25:30.440 Well, there are a couple of comps that are pretty close. 499 00:25:30.559 --> 00:25:32.680 There are a couple of them. There's a two thousand 500 00:25:32.680 --> 00:25:36.000 and nine in Cara Springs for ten thousand bucks with 501 00:25:36.119 --> 00:25:39.640 him also high mileage one hundred eighty four thousand. There's 502 00:25:39.680 --> 00:25:42.240 an seven with one hundred eighty two thousand on the 503 00:25:42.240 --> 00:25:43.440 clock for ten thousand. 504 00:25:43.640 --> 00:25:46.240 Yeah, maybe she didn't pay too much. Yeah, I don't know. 505 00:25:46.680 --> 00:25:49.079 Do they say on cars dot com great deal or 506 00:25:49.119 --> 00:25:52.000 good deal? What do they say if they usually give 507 00:25:52.000 --> 00:25:55.039 an indicator. Fair deal says good, the other one says fair, 508 00:25:55.079 --> 00:25:57.440 which one said good? How many miles and how much. 509 00:25:57.400 --> 00:25:58.960 Good deal is considered? 510 00:25:59.720 --> 00:25:59.880 Nine? 511 00:26:01.400 --> 00:26:04.279 For an nine with one hundred and eighty four and 512 00:26:04.319 --> 00:26:05.519 a half thousand miles. 513 00:26:05.319 --> 00:26:08.680 Well, yeah, that's way different. This one was older, right, 514 00:26:09.079 --> 00:26:11.359 I think? Oh no, her says a ten. You're right. 515 00:26:11.759 --> 00:26:14.359 So okay, so the price wasn't terrible. Now we've got 516 00:26:14.359 --> 00:26:16.400 to figure out what the hell that dealer is doing. 517 00:26:16.480 --> 00:26:20.519 And I guess bo, no, excuse me, Doc is calling them. Doc. 518 00:26:20.599 --> 00:26:25.200 Did you call? Doc's working with it right now? Okay, yeah, 519 00:26:25.400 --> 00:26:27.240 because we wanted to call during the show if we 520 00:26:27.240 --> 00:26:31.799 could to get an update. Uh three oh three seven 521 00:26:32.079 --> 00:26:34.400 one three talks seven one three eight two five five. 522 00:26:34.440 --> 00:26:36.519 We have a lines you want to get through. I 523 00:26:36.559 --> 00:26:38.359 do have some stuff I want to talk about within 524 00:26:38.440 --> 00:26:45.640 the news, and uh, anyway, if you uh here, here's 525 00:26:45.880 --> 00:26:48.759 what I wanted to talk about. And I wonder if 526 00:26:48.759 --> 00:26:53.559 people notice this. There's a few things happening happening in journalism. 527 00:26:53.559 --> 00:26:56.119 And again, I trust me when I tell you. I 528 00:26:56.480 --> 00:26:59.359 know people think this is political when I talk about 529 00:26:59.400 --> 00:27:01.359 anything to do with candidates or anything. But I'm talking 530 00:27:01.400 --> 00:27:03.400 about news in general. But I am going to talk 531 00:27:03.440 --> 00:27:06.480 a little bit about candidates, but or officials or the 532 00:27:06.519 --> 00:27:09.640 types of reporting. This is something that's a fact, and 533 00:27:09.839 --> 00:27:13.839 I personally me I was in I wrote for newspapers 534 00:27:13.880 --> 00:27:18.839 and magazines full time. I went into radio and TV. 535 00:27:19.720 --> 00:27:23.440 I had a hand in print journalism, in TV journalism, 536 00:27:23.680 --> 00:27:27.200 in radio news, and then advocacy as a consumer advocate. 537 00:27:27.240 --> 00:27:30.839 So I've seen it all. I've seen objective capital J 538 00:27:31.079 --> 00:27:34.880 journalism reporting. I've been part of it. I was part 539 00:27:34.920 --> 00:27:39.519 of advocacy reporting, where you're objective going into the story 540 00:27:40.000 --> 00:27:44.240 and then form an opinion. That's advocacy. What I mean 541 00:27:44.279 --> 00:27:47.000 by that is you go in listening to both sides 542 00:27:47.319 --> 00:27:49.160 or three or four sides, and then you come up 543 00:27:49.200 --> 00:27:53.480 with an opinion. That's advocacy. But back when I was 544 00:27:53.519 --> 00:27:55.720 doing or not, I'm still doing it. When I was 545 00:27:55.759 --> 00:27:59.319 doing advocacy back for newspapers and radio or TV, you 546 00:27:59.359 --> 00:28:02.200 had to make it very very clear that you had 547 00:28:02.200 --> 00:28:07.599 an opinion after going out and getting your objective facts 548 00:28:07.640 --> 00:28:10.480 and realities. So if I thought someone was cheated, I'd 549 00:28:10.519 --> 00:28:12.920 run after the guy with a microphone saying, you know, 550 00:28:13.119 --> 00:28:15.319 this woman says you cheated her. We looked at it 551 00:28:15.319 --> 00:28:17.680 looks like you took money blah blah blah, and then 552 00:28:17.720 --> 00:28:20.519 you give them their say. Now, always I would try 553 00:28:20.559 --> 00:28:23.839 to first make an appointment. I never chase people down 554 00:28:23.920 --> 00:28:27.799 with a mic and camera ever without first giving them 555 00:28:27.839 --> 00:28:31.240 the opportunity to meet with me. So because I believe 556 00:28:31.440 --> 00:28:35.440 that when you met with people, you'd get a better 557 00:28:36.039 --> 00:28:38.880 reflection of what they believed than if you chase them down. 558 00:28:39.279 --> 00:28:42.160 People who chase down first and don't give you the 559 00:28:42.200 --> 00:28:45.839 opportunity to sit down and meet those people are not 560 00:28:46.000 --> 00:28:47.960 trying to get the best out of you. They're trying 561 00:28:48.000 --> 00:28:52.960 to trap you, now, that's for sure. But just so 562 00:28:53.039 --> 00:28:54.720 you know, back in the day when I was doing 563 00:28:54.759 --> 00:29:02.039 this for TV and going after people, usually most credible 564 00:29:02.119 --> 00:29:05.960 journalists would first ask can we get your statement, can 565 00:29:06.000 --> 00:29:09.200 we interview you, can we meet? And if they said no, 566 00:29:09.640 --> 00:29:12.000 they don't have to take no for an answer. They 567 00:29:12.039 --> 00:29:15.240 would go and do it and track them down right, 568 00:29:15.519 --> 00:29:19.559 and then they get the old confrontation video that everyone likes. 569 00:29:19.920 --> 00:29:23.039 Here's what I've seen that change. And again, I think 570 00:29:23.119 --> 00:29:26.079 I can speak from credibility in that I worked in 571 00:29:26.079 --> 00:29:29.319 the industry for fifty years. I don't think there's many 572 00:29:29.359 --> 00:29:31.720 people that are working in the industry, still working in 573 00:29:31.759 --> 00:29:35.519 the industry after fifty years that saw all perspective from 574 00:29:35.680 --> 00:29:39.000 print before there was before there was anything on the 575 00:29:39.039 --> 00:29:43.400 internet at all, and then also the evolution into radio 576 00:29:43.400 --> 00:29:46.480 and television and all of that. Here is the difference, 577 00:29:47.440 --> 00:29:51.799 and by the way, it started just recently. When it 578 00:29:51.839 --> 00:29:56.319 comes to print journalism, we used to be told, this 579 00:29:56.400 --> 00:30:00.079 is really really telling. We used to be told in 580 00:30:00.160 --> 00:30:05.319 print journalism that people's time was of the essence and 581 00:30:05.359 --> 00:30:08.720 it was important to tell them the story. What were 582 00:30:08.920 --> 00:30:12.839 when and how? In the first paragraph did you know that? 583 00:30:13.519 --> 00:30:17.440 Why did we do that? We wrote in an inverted 584 00:30:17.559 --> 00:30:22.720 We wrote in a pyramid style. It was called the pyramid. 585 00:30:23.319 --> 00:30:26.960 What the pyramid did was gave all the specific up 586 00:30:26.960 --> 00:30:30.920 at the point facts. So in the first paragraph you 587 00:30:31.000 --> 00:30:33.839 get the gist of the entire story, and the second 588 00:30:33.880 --> 00:30:37.599 paragraphs you get the main players, and then in the third, 589 00:30:37.720 --> 00:30:41.319 fourth and subsequent paragraphs you would get all of the 590 00:30:41.400 --> 00:30:45.599 details like a pyramid. Right, So what you would have 591 00:30:46.440 --> 00:30:50.039 is a story that if someone wanted to read the 592 00:30:50.039 --> 00:30:53.000 first paragraph would get the gist of the entire story. 593 00:30:53.359 --> 00:30:58.160 It was because we respected people's time. Now journalism does 594 00:30:58.400 --> 00:31:05.519 exactly the opposite, because It's no longer about imparting information. 595 00:31:06.279 --> 00:31:12.240 It's about engagement. You want to keep people reading as 596 00:31:12.400 --> 00:31:18.720 long as possible in order to get engagement time. So 597 00:31:18.799 --> 00:31:24.119 they see associated ads and click words on the left 598 00:31:24.160 --> 00:31:29.440 and right and up and down. They want you to read, read, read, read, 599 00:31:29.519 --> 00:31:33.319 read before you get to the essence of the story. 600 00:31:33.359 --> 00:31:37.400 In fact, you will find this so much in clickbait. 601 00:31:37.720 --> 00:31:42.119 You ever see these pictures, you know, do this at night? Okay? 602 00:31:42.279 --> 00:31:45.680 Or this what this star looks like now? And you 603 00:31:45.759 --> 00:31:47.720 go there and you'll never even read about that star 604 00:31:47.839 --> 00:31:52.880 until fifteen pages later. It is the worst, the worst 605 00:31:53.039 --> 00:31:56.319 you can have in journalism and news break and all 606 00:31:56.359 --> 00:32:01.519 of these people that publish online, they do it. They 607 00:32:01.559 --> 00:32:04.200 break all the rules of journalism in order to get 608 00:32:04.240 --> 00:32:07.319 you to engage. They don't give a damn about your time, 609 00:32:07.559 --> 00:32:10.759 and they don't give a damn about impartying information quickly. 610 00:32:11.240 --> 00:32:13.519 They simply want to engage you. We have more coming 611 00:32:13.599 --> 00:32:15.839 right up, and we can discuss this or more, but 612 00:32:15.960 --> 00:32:24.039 I'll take your phone calls right after this. Go with 613 00:32:24.119 --> 00:32:27.680 a sure thing Denver's best roofer Excel roofing dot com. 614 00:32:27.720 --> 00:32:33.440 You don't pay a cent until you're content. Time for 615 00:32:33.480 --> 00:32:37.240 an insurance checkup free, no obligation. In comparison, call Compass 616 00:32:37.279 --> 00:32:40.559 Insurance paying too much your coverage at dozens of insurance 617 00:32:40.599 --> 00:32:43.039 companies find out now three all three seven to seven 618 00:32:43.079 --> 00:32:45.839 to one help. You'll think you're his only customer when 619 00:32:45.880 --> 00:32:48.359 you choose Frank durand the real estate Man dot com 620 00:32:48.400 --> 00:32:51.519 to list your home with Remax Alliance three all three 621 00:32:51.599 --> 00:32:53.400 nine two zero, sixteen twenty. 622 00:32:53.079 --> 00:33:04.400 Two rift of what you needed, so you don't happen, 623 00:33:06.359 --> 00:33:08.799 come running just as as we can. 624 00:33:09.680 --> 00:33:11.599 Shooter's gonna help. 625 00:33:11.640 --> 00:33:17.799 Come Man six is the Troubleshooter Show. No Tom Martinez. 626 00:33:18.240 --> 00:33:21.119 Hey, welcome to the show. Three oh three seven one 627 00:33:21.240 --> 00:33:24.400 three talk seven one three eight two five five. Here 628 00:33:24.440 --> 00:33:27.519 to help you solve problems, answer questions, take complaints, make 629 00:33:27.559 --> 00:33:32.200 your life just a little easier. Whatever's on your mind. 630 00:33:32.240 --> 00:33:34.559 Give us a call. We'd love to solve your problems. 631 00:33:34.920 --> 00:33:38.799 Patrick wants to talk about small claims court and uh, Patrick, 632 00:33:38.839 --> 00:33:42.200 why don't you go ahead and talk about small claims courre. 633 00:33:42.240 --> 00:33:45.160 I'll bring up Mark in the gang. Go ahead, sir, 634 00:33:45.240 --> 00:33:46.680 what is happening? 635 00:33:48.119 --> 00:33:50.319 Well, you know, just because I listened to the show, 636 00:33:50.359 --> 00:33:53.279 a lot Mark has done, you know, small tankport, Yeah, 637 00:33:53.359 --> 00:33:57.720 and basically I had a business last year not paying 638 00:33:57.759 --> 00:34:01.480 me for services that I did. Where I filed, you know, 639 00:34:01.720 --> 00:34:05.920 with Fall Tames clerks, but I paid the sheriff to 640 00:34:05.960 --> 00:34:08.800 serve them. No one told me that I had to 641 00:34:09.519 --> 00:34:14.079 I had to file I guess that service within fifteen 642 00:34:14.159 --> 00:34:15.159 days of my court date. 643 00:34:16.159 --> 00:34:21.360 So talk to him about are you talking about you 644 00:34:21.840 --> 00:34:25.119 serve the person and then you did not file the 645 00:34:25.159 --> 00:34:26.159 actual lawsuit? 646 00:34:28.719 --> 00:34:31.320 Well, what it was is that I paid the sheriff 647 00:34:31.400 --> 00:34:35.000 to serve them, but no one told me that I 648 00:34:35.079 --> 00:34:38.239 had to file its fifteen days before my court date. 649 00:34:38.599 --> 00:34:40.800 Mark, what is he talking about? Well, I guess something 650 00:34:41.000 --> 00:34:44.320 like maybe Denver does that. I don't think Douglas County does. 651 00:34:44.360 --> 00:34:47.199 So I guess it's wherever you're filing it. Where were 652 00:34:47.239 --> 00:34:49.480 you filing it Bolder? 653 00:34:49.920 --> 00:34:52.280 Yeah, I don't know about Boulder. I've never filed one 654 00:34:52.360 --> 00:34:54.400 up there. So Mark, what is he talking about? 655 00:34:54.400 --> 00:34:54.480 That? 656 00:34:55.360 --> 00:34:56.840 The return of service. 657 00:34:56.559 --> 00:35:00.800 Denver before the court date or before for I'm trying 658 00:35:00.800 --> 00:35:03.400 to think if they have mediation, before either mediation or 659 00:35:03.440 --> 00:35:06.000 the coordinate, you got to prove that you served them 660 00:35:06.280 --> 00:35:07.920 and you basically. 661 00:35:08.400 --> 00:35:10.719 Oh okay, yeah, but that's not everywhere. 662 00:35:10.719 --> 00:35:12.239 I don't want people to think you got to do 663 00:35:12.320 --> 00:35:16.400 that everywhere generally like Douglas County or even a rapa ho. 664 00:35:16.559 --> 00:35:18.199 What you would do is you would show up to 665 00:35:18.239 --> 00:35:21.079 the mediation or you would show up and then you 666 00:35:21.119 --> 00:35:26.280 would give it to him. Then, so what happened. You 667 00:35:26.320 --> 00:35:29.239 can just refile. You can just do it all over again. 668 00:35:29.400 --> 00:35:30.800 Yeah, I know. 669 00:35:30.800 --> 00:35:32.599 But then we have to wait till April. Now, and 670 00:35:32.639 --> 00:35:35.119 like my date is five days from now. 671 00:35:35.320 --> 00:35:37.039 Well, you're not going to be able to go without 672 00:35:37.159 --> 00:35:38.679 proof that you served. 673 00:35:39.880 --> 00:35:42.719 But I have to because the I had it. I 674 00:35:42.719 --> 00:35:44.920 mean they served them. I had it. I think they 675 00:35:44.960 --> 00:35:46.719 went there and served them. I had the whole thing. 676 00:35:47.000 --> 00:35:49.480 So Mark, if he just shows up, if he just 677 00:35:49.519 --> 00:35:51.719 shows up, will that case be heard with his. 678 00:35:51.760 --> 00:35:54.559 I've never I've never been to Bolder and done one 679 00:35:54.599 --> 00:35:55.440 in Bolder ever. 680 00:35:55.800 --> 00:35:59.079 Now, well, listen, since it's already scheduled, Patrick, I guess 681 00:35:59.079 --> 00:36:01.719 it's not going to hurt it anything. If you went there, 682 00:36:02.719 --> 00:36:05.480 huh they canceled it? Oh they did, Well, then that's 683 00:36:05.519 --> 00:36:08.039 your answer right there. Did you acquire it? Yeah, so 684 00:36:08.199 --> 00:36:09.079 just refile it. 685 00:36:10.559 --> 00:36:14.119 Well, here's here's the thing. What I'm asking is is 686 00:36:14.239 --> 00:36:16.519 I think I'm just going to start slapping leans and 687 00:36:16.599 --> 00:36:19.440 all the properties I worked on to put fuel to 688 00:36:19.480 --> 00:36:22.239 the fire and make these people really, let me ask you. 689 00:36:22.480 --> 00:36:24.800 That's what I was going to ask you, the underlying problem. 690 00:36:24.880 --> 00:36:25.679 Explain it to us. 691 00:36:25.760 --> 00:36:27.920 Well, when's the last time you worked on the property 692 00:36:27.960 --> 00:36:28.800 that you want to lean? 693 00:36:30.480 --> 00:36:31.760 It was last ball I did. 694 00:36:31.960 --> 00:36:35.800 Then you're too late. You're too late. Huh, you're too late. 695 00:36:37.000 --> 00:36:40.639 You're too late. You're late. You have to put a 696 00:36:40.719 --> 00:36:43.280 lien on it within four months or one hundred I 697 00:36:43.320 --> 00:36:44.920 think it's one hundred and twenty days of. 698 00:36:46.719 --> 00:36:50.440 The last time on the job. Yeah, or when things 699 00:36:50.480 --> 00:36:52.320 were delivered as ninety days. 700 00:36:53.480 --> 00:36:55.559 Well, I flapped the lean on one property, all right, 701 00:36:56.119 --> 00:36:57.519 when that's before the four months? 702 00:36:58.000 --> 00:37:01.400 Okay, Yeah, that's okay. Yeah, pay's on with the wage. Now. 703 00:37:01.440 --> 00:37:04.440 A commission be applicable in this case, not with an 704 00:37:04.440 --> 00:37:07.159 independent contract. You like him? I mean, I don't know. 705 00:37:07.199 --> 00:37:09.360 I'm trying to ask him. Tell me what happened, tell 706 00:37:09.440 --> 00:37:12.119 us the circumstance, the story, tell us what's going on. 707 00:37:12.239 --> 00:37:16.559 Okay, this is what happened. I worked on one property 708 00:37:16.559 --> 00:37:19.559 in Boulder for this company, and they came to me 709 00:37:19.599 --> 00:37:21.880 in the last fall and said, hey, our guy that 710 00:37:22.000 --> 00:37:26.280 does our sprinkler blowouts in Denver failed just disappeared. Can 711 00:37:26.320 --> 00:37:28.920 you pick these up? I'm like, cool, I picked up 712 00:37:28.960 --> 00:37:31.320 thirty of them and I get them, and then they 713 00:37:31.360 --> 00:37:31.920 never paid me. 714 00:37:32.079 --> 00:37:34.840 I think I remember this original call. Yeah, you did 715 00:37:34.880 --> 00:37:41.159 call us before Patrick, you worked, You worked on thirty properties. Yeah, 716 00:37:41.239 --> 00:37:42.960 and you didn't get paid for any of them. 717 00:37:44.119 --> 00:37:44.400 Nope. 718 00:37:45.320 --> 00:37:48.159 Why I don't know. 719 00:37:48.519 --> 00:37:51.960 Well, okay, here's the problem. One problem was is that 720 00:37:52.599 --> 00:37:55.039 we didn't get the two of them before it throws 721 00:37:55.199 --> 00:37:58.199 and they broke. But they didn't schedule it with me. 722 00:37:59.480 --> 00:37:59.960 I didn't even know. 723 00:38:00.239 --> 00:38:01.440 Well, are they blaming you for that? 724 00:38:01.519 --> 00:38:01.639 Yea? 725 00:38:01.719 --> 00:38:04.840 That I mean? Is that what they're saying? Yes? 726 00:38:04.920 --> 00:38:08.079 And then there's two properties that didn't have sprinklers that 727 00:38:08.119 --> 00:38:10.679 we actually went to you, but we didn't how would 728 00:38:10.719 --> 00:38:13.000 we know, Like they didn't tell us there was no sprinklers. 729 00:38:13.000 --> 00:38:15.480 They're like, you filled us for two properties that didn't 730 00:38:15.480 --> 00:38:18.079 have sprinklers. But I'm like, yeah, well we drove there 731 00:38:18.519 --> 00:38:19.039 and if. 732 00:38:18.960 --> 00:38:21.960 Yeah, that's a little weird to charge them the same amount. 733 00:38:23.079 --> 00:38:25.000 Well I had to because I could have gone to 734 00:38:25.119 --> 00:38:25.880 another property. 735 00:38:26.039 --> 00:38:27.639 Well, you should know what you should have done is 736 00:38:27.679 --> 00:38:29.880 you should have filed leans on all those properties. Back 737 00:38:29.920 --> 00:38:33.119 then or within within the allotted time of one hundred 738 00:38:33.119 --> 00:38:35.519 and twenty days from when you left there and you didn't. 739 00:38:36.239 --> 00:38:37.639 Yeah, you're going to be screwed on this. 740 00:38:38.880 --> 00:38:41.719 Well that's because they were trying to work with me. 741 00:38:41.840 --> 00:38:45.239 But here's the thing. They just changed names and companies 742 00:38:45.400 --> 00:38:47.639 they I mean, I'm pretty sure they have to pay 743 00:38:47.639 --> 00:38:48.639 their debts. 744 00:38:49.119 --> 00:38:52.199 They can hold on, well, hold on when you dissolve. 745 00:38:52.239 --> 00:38:54.519 What you're talking about is if you dissolve a company, 746 00:38:55.039 --> 00:38:57.400 you have to make an affidavit. You have to say 747 00:38:58.000 --> 00:39:00.000 you have to have everything paid off. That's right. 748 00:39:00.039 --> 00:39:01.599 Yeah, but he's still going to have to bring an 749 00:39:01.599 --> 00:39:05.400 action against him. I mean, it's not like it's not 750 00:39:05.559 --> 00:39:07.079 like a lot of these companies do that. 751 00:39:07.199 --> 00:39:11.639 They switch names all the time, right, that's right. 752 00:39:11.800 --> 00:39:13.639 You're going to have to prove in court that they 753 00:39:13.679 --> 00:39:16.639 did it fraudulently. I mean, you're so all you're doing 754 00:39:16.719 --> 00:39:18.280 is circling back to the same thing. 755 00:39:19.480 --> 00:39:21.320 Yep, that's right. 756 00:39:22.719 --> 00:39:25.360 I'm just trying to figure out how not to get 757 00:39:25.440 --> 00:39:25.960 screwed on this. 758 00:39:26.159 --> 00:39:29.000 It's five grand, turn around and see them again and 759 00:39:29.039 --> 00:39:31.159 then make sure they get the service. I mean, I 760 00:39:31.199 --> 00:39:33.159 don't know why you have to wait till April that 761 00:39:33.280 --> 00:39:35.840 I didn't know. That must once again be a Boulder 762 00:39:35.920 --> 00:39:37.280 County thing. I don't know. 763 00:39:37.880 --> 00:39:40.360 Well, no, he has to wait because they probably don't have. 764 00:39:40.320 --> 00:39:44.079 An opening, right I serve him in May? I had 765 00:39:44.079 --> 00:39:47.079 to wait till October. Now wait till April. 766 00:39:47.599 --> 00:39:51.679 That's so long. Well those are the breaks, man, But 767 00:39:51.760 --> 00:39:52.400 you got to do it. 768 00:39:53.840 --> 00:39:54.840 Well, I'm gonna do it. 769 00:39:55.519 --> 00:39:57.719 I mean that they have no right now to pay you. 770 00:39:57.920 --> 00:39:59.920 The easiest would have been if you leaned them to 771 00:40:00.039 --> 00:40:01.800 to begin with in the allotted time. 772 00:40:01.840 --> 00:40:03.559 But it's just too far back. 773 00:40:03.639 --> 00:40:06.840 Man. Well, like I said, I got one property lean. 774 00:40:07.280 --> 00:40:10.320 So I'm shock they haven't said anything. Was it just 775 00:40:10.360 --> 00:40:11.920 a homeowner out of curiosity? 776 00:40:13.280 --> 00:40:16.800 No? No, No, he's thirty properties mark thirty properties. 777 00:40:16.800 --> 00:40:18.760 No I'm saying he said he's got a lean on one. 778 00:40:18.840 --> 00:40:20.000 What property is it on? 779 00:40:21.559 --> 00:40:23.199 It's on an apartment building in Boulder. 780 00:40:23.320 --> 00:40:23.639 Okay. 781 00:40:23.679 --> 00:40:26.239 I know the owner. She hired me first, and then 782 00:40:26.559 --> 00:40:28.960 she had a property management company start working. That's who 783 00:40:28.960 --> 00:40:32.280 I started working with. But I know the owner, and 784 00:40:32.360 --> 00:40:34.599 I slapped a lean on her thinking that she might 785 00:40:34.679 --> 00:40:36.639 call them and say, what the hell is going on? 786 00:40:36.719 --> 00:40:38.880 And you're not talking just a ten day notice? You 787 00:40:38.920 --> 00:40:40.679 went through it and actually put a lien on the 788 00:40:40.719 --> 00:40:42.000 property and filed the lean. 789 00:40:43.199 --> 00:40:43.599 Correct. 790 00:40:43.800 --> 00:40:46.280 Okay, how many days do you have left to take 791 00:40:46.320 --> 00:40:47.239 them to court and win? 792 00:40:48.760 --> 00:40:51.000 Hmmm, well, now I'm going to go look at the lean. 793 00:40:51.159 --> 00:40:53.159 I didn't think I thought I was going to court 794 00:40:53.199 --> 00:40:55.239 in five days for media mark. 795 00:40:55.320 --> 00:40:57.679 How long do you have to perfect a lean? Six months? 796 00:40:57.719 --> 00:40:59.880 I think it's six months from the day and if 797 00:40:59.880 --> 00:41:02.880 you don't perfect it then they can basically get it 798 00:41:02.920 --> 00:41:03.400 off there. 799 00:41:03.719 --> 00:41:06.760 That's six months from the time you file it, right, Yeah, 800 00:41:06.760 --> 00:41:13.039 so Patrick, you know we have stuff. Man, do you 801 00:41:13.159 --> 00:41:14.760 have proof that they retained you? 802 00:41:16.360 --> 00:41:21.280 Yes? Good, a emails, I have scheduling, all everything. Good, 803 00:41:21.840 --> 00:41:25.079 it's all my system. They can't not How. 804 00:41:25.039 --> 00:41:25.880 Much do they owe you? 805 00:41:25.960 --> 00:41:28.280 My brother had lost of it, he met most of 806 00:41:28.280 --> 00:41:29.079 the owners. 807 00:41:29.119 --> 00:41:31.440 How much do they owe you? How much do they 808 00:41:31.480 --> 00:41:32.000 owe you? 809 00:41:32.079 --> 00:41:35.760 Well, they'll be thirty five, but I've slapped them with 810 00:41:35.920 --> 00:41:39.800 late bees. It's now it's to six grand because I've 811 00:41:39.800 --> 00:41:42.159 put on interests and lakebies because. 812 00:41:42.519 --> 00:41:46.400 You know it's well, that doesn't I mean in small claims. 813 00:41:46.440 --> 00:41:48.320 I mean generally that's not going to work. I think 814 00:41:48.360 --> 00:41:50.840 they allow you eight percent or whatever it is now. 815 00:41:51.760 --> 00:41:54.760 Yeah, this man, well, now I got to redo it. Anyways, 816 00:41:54.800 --> 00:41:57.440 it doesn't matter. But yeah, now that I've heard this 817 00:41:57.920 --> 00:42:01.199 on a different note that you guys remember when I 818 00:42:01.199 --> 00:42:03.000 came there. I'm a professional snowboarder. 819 00:42:03.960 --> 00:42:06.679 Yeah, I do remember that was years ago, all right, 820 00:42:06.800 --> 00:42:09.039 I don't yeah. 821 00:42:08.480 --> 00:42:09.719 Yes, okay, that's fine. 822 00:42:09.719 --> 00:42:09.840 Man. 823 00:42:11.320 --> 00:42:14.320 No, I'm not you you were stoned. I'm just kidding. 824 00:42:14.400 --> 00:42:20.000 I'm just kidding, Patrick, i'd I know. 825 00:42:20.960 --> 00:42:23.760 I just got done doing a movie. It's called Heavenly 826 00:42:23.800 --> 00:42:27.360 wickednessh It's gonna get on Netflix, and so everybody should 827 00:42:27.400 --> 00:42:28.079 check it out. 828 00:42:28.159 --> 00:42:30.360 No fooling, it's are you the star? 829 00:42:32.440 --> 00:42:32.599 No? 830 00:42:32.679 --> 00:42:35.079 I did stunt work, and then I did some no no, no, no, 831 00:42:35.119 --> 00:42:37.639 no no. Did the bigger stars than me, like Michael 832 00:42:38.000 --> 00:42:38.920 boushinis in it. 833 00:42:39.440 --> 00:42:42.280 What's it called Heavenly What? Wait a minute, Eric Roberts 834 00:42:42.320 --> 00:42:43.320 is in it, right. 835 00:42:43.920 --> 00:42:46.199 Mm hmm yeah. 836 00:42:46.239 --> 00:42:48.800 And and so do you do the double work? Basically 837 00:42:48.840 --> 00:42:49.599 the stunt work. 838 00:42:51.239 --> 00:42:54.480 I did the stunt work for the lead actor, and 839 00:42:54.559 --> 00:42:57.719 so I ran around in a night suit, a real 840 00:42:57.920 --> 00:43:01.840 night suit. It was like eight pounds for eight hours, 841 00:43:02.440 --> 00:43:07.159 wielding a sword, pretending I was playing a dragon on 842 00:43:07.239 --> 00:43:11.199 a snowboard. No, no, no, No, that's nothing to do 843 00:43:11.199 --> 00:43:11.800 with snowboarding. 844 00:43:12.000 --> 00:43:15.239 Okay. I thought I had to do with snowboarding. Okay, 845 00:43:16.480 --> 00:43:20.880 So how did you get involved in stunt work? 846 00:43:22.719 --> 00:43:25.639 Because my friend who I lived with in Vail all 847 00:43:25.719 --> 00:43:28.559 year is a director and he wrote it and this 848 00:43:28.760 --> 00:43:30.960 is his film, and that's how I got into it 849 00:43:31.000 --> 00:43:33.760 because I told him i'd help him. You know, I 850 00:43:33.760 --> 00:43:35.519 thought I was just going to move like, you know, 851 00:43:35.719 --> 00:43:38.119 equipment around or cameras. And then I show up and 852 00:43:38.119 --> 00:43:41.039 he's like, well, you're gonna be the stunt guy. Okay. 853 00:43:41.639 --> 00:43:42.639 Yeah. 854 00:43:42.679 --> 00:43:45.800 And then and then this took a month and then 855 00:43:45.960 --> 00:43:48.280 a couple of days later, it's like three in the 856 00:43:48.320 --> 00:43:50.119 morning and he comes up to me and he's like, well, 857 00:43:50.320 --> 00:43:51.360 you're gonna be a drug dealer? 858 00:43:52.199 --> 00:43:52.559 Patrick? 859 00:43:53.079 --> 00:43:54.159 Does that pay pretty well? 860 00:43:54.199 --> 00:43:55.719 Does it pay pretty well? Patrick? 861 00:43:57.320 --> 00:43:59.440 Not the drug dealing, but the stuntman work. 862 00:44:00.840 --> 00:44:03.079 I'd ever know. There wasn't any drugs where'd they? 863 00:44:03.119 --> 00:44:05.400 No? No, did, But did the stunt work pay well? 864 00:44:07.320 --> 00:44:07.800 It will? 865 00:44:08.480 --> 00:44:10.039 What does that mean? It will? 866 00:44:11.599 --> 00:44:11.719 Oh? 867 00:44:11.760 --> 00:44:16.199 Okay, I'm well this well. Basically the movie costs seven 868 00:44:16.280 --> 00:44:19.239 hundred and fifty thousand dollars to do. There's an evelop 869 00:44:19.320 --> 00:44:22.480 for two point seventy five million. So once it gets 870 00:44:22.480 --> 00:44:25.440 sold in Netflix, well then boom, oh, so. 871 00:44:25.360 --> 00:44:26.480 You haven't been paid for it. 872 00:44:28.360 --> 00:44:31.199 No. I paid for it because I wanted to help him. 873 00:44:32.119 --> 00:44:34.400 So what he's saying is he's saying he's going to 874 00:44:34.440 --> 00:44:37.000 get paid once they sell the project. He did it 875 00:44:37.039 --> 00:44:40.440 on the come, I get it, Okay, Hey, Patrick, that's 876 00:44:40.480 --> 00:44:42.559 pretty cool. Where was it shot, Patrick? 877 00:44:44.079 --> 00:44:47.920 It was in Ohio and ash Ascibus, so outside of Cleveland, 878 00:44:48.559 --> 00:44:50.840 and it was in his hometown. It was a really 879 00:44:50.840 --> 00:44:55.280 cool hometown too, so he he basically shot this movie 880 00:44:55.840 --> 00:44:58.920 in his hometown on sites that were only about five 881 00:44:58.960 --> 00:45:02.880 minutes away to save money. And it's I mean, it's 882 00:45:02.920 --> 00:45:05.599 saved a lot of money on making this movie because 883 00:45:05.639 --> 00:45:07.079 it should have been way more. 884 00:45:07.559 --> 00:45:10.039 Well yeah, I mean that's like crazy more. 885 00:45:10.480 --> 00:45:13.480 But oh yeah. 886 00:45:13.559 --> 00:45:16.039 Now if you see me, if you see me, is 887 00:45:16.480 --> 00:45:19.320 you see me related to the real famous you see me? 888 00:45:20.320 --> 00:45:21.519 Yes, that's brother. 889 00:45:21.960 --> 00:45:24.000 They look like brothers. But the other, the other you 890 00:45:24.119 --> 00:45:26.400 see me is the one that's like he's a major star. 891 00:45:27.639 --> 00:45:32.280 I forget and yeah, Fargo and then you know pulp Fiction. 892 00:45:33.079 --> 00:45:35.519 He was actually supposed to be in the movie, but 893 00:45:35.639 --> 00:45:37.519 he was on Dancing with the Stars at the time 894 00:45:37.920 --> 00:45:40.079 and so his brother, the guy's brother. 895 00:45:41.280 --> 00:45:44.840 Oh cool, I didn't know he had a brother anyway, 896 00:45:45.920 --> 00:45:49.000 very very interesting. If you ever need someone to do 897 00:45:49.079 --> 00:45:51.920 a stunt double for a big mouth, Mark's available at 898 00:45:51.920 --> 00:45:58.639 any time, at any time, anyway, Thanks a lot, man, 899 00:45:59.079 --> 00:46:01.440 I hope, uh you get paid three all three seven 900 00:46:01.480 --> 00:46:03.719 one three talks seven one three eight two five five. 901 00:46:04.039 --> 00:46:05.519 Can you put a lien on a film if they 902 00:46:05.519 --> 00:46:07.360 don't pay them? That's what I want to know. We 903 00:46:07.480 --> 00:46:09.519 have more coming right up on the Troubleshooter Show. I 904 00:46:09.519 --> 00:46:12.119 got to tell you about this though. This is really important. 905 00:46:12.159 --> 00:46:15.559 Denver Regen dot com. They do pain relief stem cell therapy. 906 00:46:15.599 --> 00:46:17.719 I had it done. They're great people, by the way, 907 00:46:18.119 --> 00:46:20.480 Denver region. They have great value. They're one of the 908 00:46:20.480 --> 00:46:24.000 few people keeping prices down. They also do semiglue tide 909 00:46:24.159 --> 00:46:27.280 weight loss and uh they do hair growth with stem cells. 910 00:46:27.760 --> 00:46:36.960 Denver Regen dot com. Go with a sure thing Denver's 911 00:46:37.000 --> 00:46:39.880 best roofer Excel Roofing dot com. You don't pay a 912 00:46:39.960 --> 00:46:46.480 cent until you're content. Time for an insurance check up free, 913 00:46:46.519 --> 00:46:50.280 no obligation. In comparison, call compass insurance paying too much 914 00:46:50.400 --> 00:46:53.320 your coverage at dozens of insurance companies find out now 915 00:46:53.400 --> 00:46:55.920 three all three seven seven to one. Help. You'll think 916 00:46:55.960 --> 00:46:58.519 you're his only customer when you choose Frank durand the 917 00:46:58.559 --> 00:47:01.199 real estate Man dot com to list your home with 918 00:47:01.320 --> 00:47:07.519 Remax Alliance three all three nine two zero sixteen twenty two. 919 00:47:08.039 --> 00:47:11.599 Hi Tom Martino, your troubleshooter. Three O three seven one 920 00:47:11.679 --> 00:47:15.840 three talks seven to one three eight two five five 921 00:47:16.039 --> 00:47:19.199 people thank you for being here. And Frank Durin the 922 00:47:19.239 --> 00:47:21.920 real estate Man. Remember, we'll do market valuations for your home. 923 00:47:21.960 --> 00:47:23.559 He tells you what it will sell for based on 924 00:47:23.559 --> 00:47:26.079 his thirty years experience, and it's free of charge. He 925 00:47:26.119 --> 00:47:28.239 goes over all the elements of your home. Three oh 926 00:47:28.239 --> 00:47:32.119 three nine two zero sixteen twenty two. Francdrein the real 927 00:47:32.239 --> 00:47:34.719 Estate Man dot com. I have a few texts here 928 00:47:34.760 --> 00:47:39.880 I want to get through. One said Tom. I'm glad 929 00:47:40.159 --> 00:47:43.039 you talked about journalism. I thought I was getting old 930 00:47:43.400 --> 00:47:46.320 and losing my ability to concentrate on articles. It's good 931 00:47:46.320 --> 00:47:50.199 to know that it's my allergy to clickbait. I'm telling you. 932 00:47:50.719 --> 00:47:53.199 Have you noticed that has anyone noticed that that when 933 00:47:53.199 --> 00:47:54.840 you read it, they don't get to the point of 934 00:47:54.880 --> 00:47:58.599 the story. I mean, it's very disturbing. Now here's another 935 00:47:58.679 --> 00:48:03.480 trend in journalism. I want to mention. That's where they 936 00:48:03.599 --> 00:48:06.159 used to say this. Okay, listen to this. 937 00:48:07.880 --> 00:48:08.159 Back. 938 00:48:08.440 --> 00:48:11.440 Let's just say that the current events were happening back 939 00:48:11.960 --> 00:48:15.840 when I was doing some radio and TV journalism. The journalism, 940 00:48:15.840 --> 00:48:19.199 not the advocacy or the newspaper reporting. And I mean 941 00:48:19.360 --> 00:48:25.119 not even probably ten years ago, twelve years ago even 942 00:48:25.639 --> 00:48:29.840 not even like that far back. What they would say 943 00:48:29.920 --> 00:48:37.679 is something like this, President Trump claims once against claims 944 00:48:37.719 --> 00:48:43.800 that he was blah blah blah, or that illegal aliens 945 00:48:43.800 --> 00:48:49.320 and Aurora are attacking or eating dogs and cats or 946 00:48:49.360 --> 00:48:51.639 taking over apartment houses. Let's just say that, all right, 947 00:48:52.320 --> 00:48:55.440 that's what they would say. President Trump or the Trump 948 00:48:55.480 --> 00:48:59.480 campaign claims that there are more reports of apartment houses 949 00:48:59.719 --> 00:49:03.480 being taken over in Aurora. Okay, they would say that, 950 00:49:04.280 --> 00:49:07.320 and and that's the way it's done properly. Mark, What 951 00:49:07.320 --> 00:49:09.440 would they say today if they were doing that? What 952 00:49:09.480 --> 00:49:10.039 would they say? 953 00:49:10.159 --> 00:49:12.519 It depends who it is, but basically they'd say President 954 00:49:12.599 --> 00:49:13.400 Trump's a liar. 955 00:49:14.119 --> 00:49:17.360 They mark, you're not. Here's what they say. The Trump 956 00:49:17.400 --> 00:49:22.280 campaign or President Trump once again falsely claimed it's truth, 957 00:49:23.280 --> 00:49:29.039 falsely claim it's like bike. Apartment houses in Aurora are 958 00:49:29.159 --> 00:49:32.840 being taken over falsely claims. Just found out. Nobody in 959 00:49:32.960 --> 00:49:36.880 journalism now, even in journalism, if you believe that, even 960 00:49:37.000 --> 00:49:39.599 if you did when I was a reporter, if I 961 00:49:39.840 --> 00:49:43.920 ever said ever President Trump or this person of that 962 00:49:43.960 --> 00:49:47.599 person falsely claims, they'd say, wait a minute, what do 963 00:49:47.639 --> 00:49:50.320 you mean falsely? And well, we know it's a lie. 964 00:49:50.599 --> 00:49:53.440 And here's what they say. No, you don't determine if 965 00:49:53.480 --> 00:49:57.920 it's a lie. You simply report what they're saying. Let 966 00:49:57.960 --> 00:50:01.280 people make their own decision. But no, it doesn't happen 967 00:50:01.320 --> 00:50:03.559 that way. Now you might think what's wrong with that? 968 00:50:04.079 --> 00:50:07.480 You know, it's our responsibility. Just like they said the 969 00:50:07.639 --> 00:50:11.760 false laptop reports, they used to say falsely claimed or 970 00:50:12.039 --> 00:50:16.400 falsely claimed the lab leaks. 971 00:50:15.679 --> 00:50:18.920 And fifteen FBI signed on to a letter saying this 972 00:50:19.000 --> 00:50:20.880 is Russian misinformation. 973 00:50:21.039 --> 00:50:24.400 That was I think no, no mark it mayers the 974 00:50:24.480 --> 00:50:27.440 election mark. There wouldn't be anything wrong with them saying, 975 00:50:28.239 --> 00:50:32.239 according to the FBI, or according to sources, fifteen FBI 976 00:50:32.320 --> 00:50:36.840 agents and others signed on saying it was Russian disinformation, 977 00:50:37.280 --> 00:50:39.719 there's nothing wrong with reporting that. But to say this 978 00:50:40.719 --> 00:50:45.760 the Trump campaign or or whatever is falsely is falsely clanmly. 979 00:50:45.880 --> 00:50:47.960 I disagree. There's a lot being wrong. 980 00:50:48.400 --> 00:50:50.800 There's a lot to be said about being wrong about 981 00:50:50.840 --> 00:50:52.280 saying that boy, that took a lot. 982 00:50:52.480 --> 00:50:54.000 But Mark, I don't know what you mean. Well, you 983 00:50:54.079 --> 00:50:56.199 can't think I knew what I mean either. I just 984 00:50:56.280 --> 00:50:59.280 hit a Mark. What I'm saying is the administration. 985 00:50:59.679 --> 00:51:02.760 Well, actually, at the point, at that point in time, 986 00:51:03.119 --> 00:51:07.320 the bidens in the DOJ and the Obama people that 987 00:51:07.400 --> 00:51:12.119 are still in the FBI and DOJ, we're telling Zuckerberg 988 00:51:12.199 --> 00:51:16.440 and everybody else not to believe anything they're reading. They're 989 00:51:16.480 --> 00:51:18.639 the ones that came up with it. But they didn't 990 00:51:18.679 --> 00:51:20.320 put any of that in the stories. 991 00:51:20.480 --> 00:51:24.400 No. But Mark, here's what I'm saying. If the story was, 992 00:51:24.719 --> 00:51:27.320 if please were just listen to what I'm saying. If 993 00:51:27.360 --> 00:51:31.519 the story is according to our sources, or according to 994 00:51:31.559 --> 00:51:34.079 the White House, or according to this or according to that, 995 00:51:34.880 --> 00:51:41.360 the Hunter Biden laptop story is Russian disinformation. In fact, 996 00:51:41.800 --> 00:51:45.599 they claim twenty FBI agents have signed a letter to 997 00:51:45.639 --> 00:51:47.679 that effect. That is a report. 998 00:51:48.039 --> 00:51:51.280 If they say the report coming from my point is 999 00:51:51.360 --> 00:51:54.400 I understand it's a report, but it's coming from the 1000 00:51:54.880 --> 00:51:55.880 Obama people. 1001 00:51:56.079 --> 00:52:01.639 Mark, I said, There is nothing wrong with reporting that 1002 00:52:01.719 --> 00:52:05.199 they had sources, even if they don't reveal them, or 1003 00:52:05.239 --> 00:52:08.519 if they say the Obama campaign or from the Biden messay, 1004 00:52:08.760 --> 00:52:12.320 there's nothing wrong with reporting that. Where it becomes a 1005 00:52:12.440 --> 00:52:18.559 violation of objective journalism is where they say the Trump 1006 00:52:18.760 --> 00:52:26.920 campaign wrongly denies it is Russian disinformation, or they they 1007 00:52:27.000 --> 00:52:33.719 are they are promoting the laptop as genuine when it 1008 00:52:33.880 --> 00:52:38.599 is disinformation, or they say they incorrectly call it. You know, 1009 00:52:39.079 --> 00:52:42.840 they in their headlines they wesakely didn't report on it. 1010 00:52:42.880 --> 00:52:46.599 They said it was disinformation, and if you put anything 1011 00:52:46.679 --> 00:52:49.400 on it on your Facebook or anywhere else, you were blocked, 1012 00:52:49.440 --> 00:52:50.159 and it was wrong. 1013 00:52:50.280 --> 00:52:53.599 That's a whole different story blocking stories. Not reporting things 1014 00:52:53.719 --> 00:52:56.840 I wasn't talking about. That's a whole different area of journalism. 1015 00:52:56.880 --> 00:53:00.239 That's wrong because not reporting things is just as bad 1016 00:53:00.519 --> 00:53:04.159 as reporting them inaccurately. So you're right, there are ways 1017 00:53:04.239 --> 00:53:08.159 that people slant the news by not reporting things or 1018 00:53:08.199 --> 00:53:11.920 by ignoring them. And you've brought that out before, and 1019 00:53:11.960 --> 00:53:14.679 it's correct. When I said, do you think the election 1020 00:53:14.800 --> 00:53:16.960 was stolen? He says, well, not in the way people 1021 00:53:17.039 --> 00:53:20.559 might think. I don't think they were burning ballots or 1022 00:53:20.599 --> 00:53:24.639 doing that possibly, but they were slanting the news. And 1023 00:53:24.679 --> 00:53:27.480 by the way, don't you think that Google or bing 1024 00:53:27.559 --> 00:53:31.679 or other people slant the algorithms when you search for things. 1025 00:53:31.679 --> 00:53:33.840 Oh, they prove it time after time they do, of 1026 00:53:33.880 --> 00:53:37.000 course they do. Yeah, absolutely, what was ai? Was it 1027 00:53:37.079 --> 00:53:40.480 Google or was it Microsoft? That it would answer good 1028 00:53:40.519 --> 00:53:44.320 things about Biden at the time, but nothing good about Trump. 1029 00:53:44.719 --> 00:53:50.559 I did the experiment absolutely positively. Or they would say 1030 00:53:50.559 --> 00:53:53.239 we don't comment on politics, and then you ask about 1031 00:53:53.440 --> 00:53:56.480 Kamala Harris and they say all the glowing things she's 1032 00:53:56.480 --> 00:53:59.960 ever done, It's just amazing to me. But here's the point. 1033 00:54:00.199 --> 00:54:02.679 When you have an anchorman, or you have people like 1034 00:54:02.800 --> 00:54:07.239 locally you have Kyle Clark, he loves saying incorrectly or 1035 00:54:07.440 --> 00:54:10.719 promoted the lie or I'm not quoting him, but things 1036 00:54:10.840 --> 00:54:15.159 like that they deny in news loves talking about once again, 1037 00:54:15.599 --> 00:54:20.239 you know, once again inaccurately reported or falsely reported or 1038 00:54:20.280 --> 00:54:24.199 falsely claims. You know, who is it for them to 1039 00:54:24.280 --> 00:54:27.360 say it is true or false. They're supposed to be 1040 00:54:27.480 --> 00:54:31.360 a conduit, and this conduit is supposed to report what 1041 00:54:31.440 --> 00:54:36.119 they're hearing. Now, obviously, there are times if you have 1042 00:54:36.280 --> 00:54:40.159 a guy saying Hey, you know, we found life on 1043 00:54:40.239 --> 00:54:43.800 the moon. You don't have to say. You don't have 1044 00:54:43.920 --> 00:54:47.159 to say this man falsely claims he found life on 1045 00:54:47.199 --> 00:54:49.159 the moon. You don't have to say. All you have 1046 00:54:49.199 --> 00:54:52.079 to say is this man is claiming, you know, he 1047 00:54:52.199 --> 00:54:55.199 found life on Mars or life on the moon, and 1048 00:54:55.519 --> 00:54:57.320 we have no scientists to back it up. I mean, 1049 00:54:57.320 --> 00:55:02.599 you can then go beyond. But why do journalism Why 1050 00:55:02.639 --> 00:55:05.599 do journalists now feel they have a right to give 1051 00:55:05.719 --> 00:55:09.039 opinions within headlines and stories. I'm not talking about talk 1052 00:55:09.079 --> 00:55:12.440 shows like Hannity. I'm not talking about the view they 1053 00:55:12.480 --> 00:55:14.519 never try. In fact, the name of it's the view 1054 00:55:14.840 --> 00:55:18.480 they don't purport to be objective. Where the sin comes in, 1055 00:55:18.639 --> 00:55:23.239 I feel, is where they don't tell you that they're 1056 00:55:23.239 --> 00:55:28.639 not being objective. They give the illusion that they are 1057 00:55:29.039 --> 00:55:34.000 news reporters, and they are not. We no longer have 1058 00:55:34.280 --> 00:55:38.960 news reporters. We have view reporters. It's the local views. 1059 00:55:39.480 --> 00:55:44.880 It's deny in Views. It's not nine News, it's deny 1060 00:55:45.000 --> 00:55:48.480 in Views. That's what they have right now. And it 1061 00:55:48.639 --> 00:55:53.039 sucks because you're watching a news program thinking I'm hearing 1062 00:55:53.079 --> 00:55:57.480 the truth. Nothing could be further from the truth. By 1063 00:55:57.480 --> 00:56:00.159 the way, I have another text here. Dan McKenzie is 1064 00:56:00.199 --> 00:56:02.960 a guy on the other day, our state planning attorney, 1065 00:56:03.320 --> 00:56:05.760 and yes he was the one talking about LLCs to 1066 00:56:05.840 --> 00:56:08.840 hold properties. It's mackenzie Law. You can find them on 1067 00:56:08.840 --> 00:56:12.159 the referralst Dan McKenzie. Okay, we have more coming right 1068 00:56:12.239 --> 00:56:14.639 up on the Troubleshooter Show. One Clear Chrice Garage Doors. 1069 00:56:14.800 --> 00:56:17.760 We'll do all of your garage door needs with uh 1070 00:56:18.159 --> 00:56:20.760 what and if you need emergency service twenty four to 1071 00:56:20.800 --> 00:56:23.760 seven and all of their prices are on their website. 1072 00:56:23.840 --> 00:56:33.480 One Clear Choice Doors dot Com. Go with a sure 1073 00:56:33.599 --> 00:56:37.000 thing Denver's best roofer Excel Roofing dot com. You don't 1074 00:56:37.039 --> 00:56:43.079 pay a cent until you're content. Time for an insurance 1075 00:56:43.159 --> 00:56:47.280 check up free no obligation comparison call Compass Insurance paying 1076 00:56:47.280 --> 00:56:50.360 too much your coverage at dozens of insurance companies find 1077 00:56:50.360 --> 00:56:52.719 out Now three oh three seven seven to one help. 1078 00:56:52.880 --> 00:56:55.519 You'll think you're his only customer when you choose Frank 1079 00:56:55.559 --> 00:56:58.039 durand the Real estate Man dot com to list your 1080 00:56:58.039 --> 00:57:01.239 home with Remax Alliance three all three nine two zero 1081 00:57:01.320 --> 00:57:11.440 sixteen twenty two. Hi Tom Martino, your troubleshooter, Chris, Welcome 1082 00:57:11.480 --> 00:57:14.480 to the show. What's going on, Chris, Hey. 1083 00:57:14.400 --> 00:57:18.000 I'd like to give a shout out to Steve the 1084 00:57:18.039 --> 00:57:18.679 painter guy. 1085 00:57:19.280 --> 00:57:22.280 He's a great guy. That's star quality painting, by the way, 1086 00:57:22.960 --> 00:57:27.440 star quality painting. Steve the Painter, good guy. 1087 00:57:28.800 --> 00:57:32.079 Yep, yep. I called him in within a day, for 1088 00:57:32.280 --> 00:57:33.119 day and a half, he. 1089 00:57:33.199 --> 00:57:37.199 Was here, gave me a quote, got it booked, and 1090 00:57:37.400 --> 00:57:39.360 Milton and his crew were amazing. 1091 00:57:39.920 --> 00:57:43.599 Yeah, we love him. And years and years and years 1092 00:57:43.599 --> 00:57:45.519 ago he came on the referral list. He's been a 1093 00:57:45.559 --> 00:57:48.000 dear friend. I use them all the time. Thank you, 1094 00:57:48.079 --> 00:57:50.400 Chris for letting us know we really believe in referrals 1095 00:57:50.559 --> 00:57:56.360 dot com for absolutely positively sure. Let's talk now to Drew. Drew. 1096 00:57:56.400 --> 00:57:57.679 Welcome to the show. What's going on? 1097 00:57:57.760 --> 00:57:57.960 Drew? 1098 00:57:59.320 --> 00:58:05.320 Yes, Hi, Hello Drew, how are you sir? What's happening? Well? 1099 00:58:06.039 --> 00:58:08.679 Thank you for offering your help. I just wanted to 1100 00:58:08.679 --> 00:58:12.440 clarify one thing. I might run out of money earlier 1101 00:58:12.480 --> 00:58:16.079 than I saw it, because I forgot my mechanic told 1102 00:58:16.079 --> 00:58:19.039 me I need four new tires, and he said when 1103 00:58:19.039 --> 00:58:21.639 he puts them on, because the car has never been repaired, 1104 00:58:22.599 --> 00:58:25.000 that there might be some repairs. So I could run 1105 00:58:25.039 --> 00:58:27.280 out of funds at the end of the summer. 1106 00:58:27.920 --> 00:58:31.679 Hey, Drew, let me ask you because really, honest to God, 1107 00:58:31.679 --> 00:58:33.800 I've been doing a lot of thinking of this and 1108 00:58:33.840 --> 00:58:36.760 trying to figure out how I'm going to word this this. 1109 00:58:37.159 --> 00:58:39.599 You know, revisor, go fund me and stuff, and I 1110 00:58:40.039 --> 00:58:43.559 really need to ask this because I know I need 1111 00:58:43.599 --> 00:58:47.599 to tell you this. I truly don't believe that you 1112 00:58:47.679 --> 00:58:50.599 will probably get many people who will donate to you. 1113 00:58:51.079 --> 00:58:51.559 There. 1114 00:58:51.599 --> 00:58:55.679 I went and looked through you through gofund me, and 1115 00:58:55.960 --> 00:58:58.119 there are so many people down on their luck and 1116 00:58:58.159 --> 00:59:01.800 no one's collecting money. They give to things like dogs 1117 00:59:01.840 --> 00:59:04.960 and cats and stuff like children who have been injured 1118 00:59:05.400 --> 00:59:09.079 or don't have health insurance and stuff like that. I'm 1119 00:59:09.119 --> 00:59:11.800 not trying to tell you. I'm not saying to you 1120 00:59:11.800 --> 00:59:14.840 you're not worthy, you shouldn't get help, and wouldn't it 1121 00:59:14.880 --> 00:59:17.760 be nice if people helped you. But Drew, if you 1122 00:59:17.880 --> 00:59:22.199 depend on GoFundMe, you're going to be homeless. You got 1123 00:59:22.239 --> 00:59:24.800 to be proactive and try to find some help somewhere else. 1124 00:59:25.000 --> 00:59:26.840 Can you get on social services? 1125 00:59:29.320 --> 00:59:33.480 Well, my friends have given me phone numbers for social services. 1126 00:59:34.599 --> 00:59:38.320 All they will do if I find a chaper rent, 1127 00:59:38.440 --> 00:59:42.000 but that's difficult. To do in New Jersey. All the 1128 00:59:42.079 --> 00:59:46.039 social services will do is they will pay for the 1129 00:59:46.159 --> 00:59:47.800 security deposits. That's it. 1130 00:59:48.639 --> 00:59:52.000 So no, no, no, no, no, no no. I'm talking 1131 00:59:52.039 --> 00:59:59.400 about regular social services for food stamps, Medicaid and maybe 1132 00:59:59.480 --> 01:00:02.679 even a PA. It's called social services. They used to 1133 01:00:02.679 --> 01:00:05.480 call it welfare. They do way more than pay for 1134 01:00:05.519 --> 01:00:08.960 a security deposit. You can also try for You could 1135 01:00:09.000 --> 01:00:11.639 do Section eight housing. Have you ever tried that? 1136 01:00:12.599 --> 01:00:14.880 Yeah? They tell me the waiting list is at least 1137 01:00:14.880 --> 01:00:15.800 two years. 1138 01:00:15.519 --> 01:00:17.400 And I am well, you're in the wrong area of 1139 01:00:17.440 --> 01:00:19.960 the country. You may have to move. With the money 1140 01:00:19.960 --> 01:00:22.519 that you have now. You may want to move to 1141 01:00:22.599 --> 01:00:25.159 an area where it's way cheaper to get a hotel 1142 01:00:25.280 --> 01:00:29.000 room and it's way cheaper to sustain yourself, and then 1143 01:00:29.079 --> 01:00:32.800 apply for social services in that new area where the 1144 01:00:32.840 --> 01:00:36.400 waiting list isn't ten miles long. Drew. I don't know 1145 01:00:36.440 --> 01:00:38.880 how to put this other than no one can do 1146 01:00:38.960 --> 01:00:42.159 this for you. You're going to have to be proactive or 1147 01:00:42.239 --> 01:00:43.960 you will end up homeless. 1148 01:00:44.519 --> 01:00:46.639 Drew. Just remind me, are you unable to work? 1149 01:00:47.199 --> 01:00:53.719 Yes? He is, he and he's almost eighty Drew. Another question, Okay, 1150 01:00:53.960 --> 01:00:56.039 you said you were a preacher did you were you 1151 01:00:56.119 --> 01:00:57.760 ever affiliated with a church. 1152 01:01:01.039 --> 01:01:06.159 To answer your question, honestly, I believe in heavenly folgy. 1153 01:01:07.480 --> 01:01:12.039 I want that religion. Organized religion is not the way 1154 01:01:12.039 --> 01:01:12.400 to God. 1155 01:01:12.559 --> 01:01:16.559 Okay, okay, good, good, Okay, that that's probably true. I hear, Drew. 1156 01:01:16.840 --> 01:01:19.519 Here's the deal. The only reason I asked that is 1157 01:01:19.519 --> 01:01:22.639 because many of the churches you know will will will 1158 01:01:22.679 --> 01:01:25.920 help their own and the charities and all. But Drew, listen, 1159 01:01:26.119 --> 01:01:28.239 and we don't need a long explanation. I I I 1160 01:01:28.639 --> 01:01:31.719 heard what you just said about that. So I don't 1161 01:01:31.719 --> 01:01:33.800 know what to do for you. I I just don't. 1162 01:01:34.000 --> 01:01:37.679 I mean, I know that I can. No matter who 1163 01:01:37.760 --> 01:01:40.280 helps you, it's going to be temporary at best. 1164 01:01:40.760 --> 01:01:46.480 And yeah, that's why we're hoping we prevail in the 1165 01:01:46.559 --> 01:01:47.800 car accident case. 1166 01:01:48.239 --> 01:01:51.119 I don't even you don't even know your attorney's last name? 1167 01:01:51.159 --> 01:01:51.719 Is that right? 1168 01:01:52.519 --> 01:01:54.320 Oh? I gave it to I got Oh. 1169 01:01:54.360 --> 01:01:56.880 I'm sorry, I'm sorry. I'm mixing you up with someone 1170 01:01:56.880 --> 01:02:00.280 else who did I ask to call his attorney and 1171 01:02:00.320 --> 01:02:02.000 get an update? Did you call? 1172 01:02:02.280 --> 01:02:04.639 I never got in a single shred of information about 1173 01:02:04.639 --> 01:02:05.239 his attorney. 1174 01:02:05.719 --> 01:02:08.159 I would love to get Gina, you didn't pass that 1175 01:02:08.239 --> 01:02:13.639 information on to Dmitri. We want to get Drew's hold 1176 01:02:13.679 --> 01:02:18.400 on Drew. We don't have a subjur We want his 1177 01:02:18.480 --> 01:02:22.119 name and number and I'll have depth Deputy d call. Look, 1178 01:02:22.199 --> 01:02:24.280 we want to try to help. I know we joke 1179 01:02:24.320 --> 01:02:27.280 about Drew always being in trouble, always having problems, but 1180 01:02:27.840 --> 01:02:30.320 over the years he's been faithful listening to me. We 1181 01:02:30.480 --> 01:02:31.719 talked years and years ago. 1182 01:02:33.079 --> 01:02:34.840 Tom, I think you made the best suggestion. 1183 01:02:36.119 --> 01:02:38.440 You know, New Jersey is one of the highest places 1184 01:02:38.760 --> 01:02:43.119 for cost of living and Drew's not working. There's no 1185 01:02:43.199 --> 01:02:45.800 reason why he can't move to a place where the 1186 01:02:46.000 --> 01:02:49.719 cost of living could be literally half what it is he. 1187 01:02:49.639 --> 01:02:54.119 Has to do. He has no choice. This is survival. 1188 01:02:54.440 --> 01:02:58.280 People who don't take proactive pro action end up on 1189 01:02:58.360 --> 01:02:58.880 the street. 1190 01:02:59.519 --> 01:03:01.280 To I got it cheaper. 1191 01:03:01.719 --> 01:03:03.840 I got to take this break three oh three seven 1192 01:03:03.960 --> 01:03:07.039 one three talks seven one three, eight two five to five. Again, 1193 01:03:07.119 --> 01:03:09.840 I want to remind you about Wave eight Wealth Management, 1194 01:03:09.880 --> 01:03:13.400 the company I started. The seeds go back six years 1195 01:03:13.440 --> 01:03:17.199 when I started experimenting with the investing and I hire 1196 01:03:17.239 --> 01:03:21.000 professionals to do my portfolio only. I did a private 1197 01:03:21.039 --> 01:03:23.480 fund as well that became official a few years ago, 1198 01:03:23.519 --> 01:03:26.360 and then I did a registration for a full fledged 1199 01:03:26.440 --> 01:03:31.800 investment advisory firm, which I now have WAWM dot com. 1200 01:03:32.079 --> 01:03:34.280 Here's what I want to tell you. I pledge every 1201 01:03:34.360 --> 01:03:38.760 dime of my money that's investible investible is in this company. 1202 01:03:39.039 --> 01:03:43.039 And also I would never suggest anything I don't personally do, 1203 01:03:43.599 --> 01:03:46.280 and that we give individual attention and we are not 1204 01:03:46.599 --> 01:03:50.760 middlemen like ninety eight percent of financial advisors. I'm sorry 1205 01:03:50.840 --> 01:03:53.079 to say that, but that's just the truth. They take 1206 01:03:53.119 --> 01:03:55.079 your money, they talk to you, they shake your hand, 1207 01:03:55.440 --> 01:03:57.599 and they say that they're your advisor, but they don't 1208 01:03:57.639 --> 01:04:01.079 advise you. They're middlemen. They place you with broker dealers. 1209 01:04:01.280 --> 01:04:03.199 That's why when you ask them, hey, why did this 1210 01:04:03.239 --> 01:04:05.119 go up or why does that go down? They don't know. 1211 01:04:05.360 --> 01:04:08.960 They just don't know. And that's the sad truth about 1212 01:04:08.960 --> 01:04:11.440 the industry. I'm the founder of Wave eight, I'm a 1213 01:04:11.440 --> 01:04:14.880 client of Wave eight. I'm compensated through Wave eight when 1214 01:04:14.920 --> 01:04:18.119 we do make money. Right now, our concentration is on 1215 01:04:18.199 --> 01:04:21.280 a few dedicated clientele. We're not going to grow to 1216 01:04:21.360 --> 01:04:24.599 a giant firm ever. And I invite people who want 1217 01:04:24.639 --> 01:04:27.119 this kind of attention to join me at three oh 1218 01:04:27.159 --> 01:04:30.360 three seven seven to one. Help seven seven one four 1219 01:04:30.480 --> 01:04:38.840 three five seven. We got more coming up. Go with 1220 01:04:38.920 --> 01:04:42.480 a sure thing Denver's best roofer Excel Roofing dot com. 1221 01:04:42.519 --> 01:04:48.239 You don't pay a cent until you're content. Time for 1222 01:04:48.280 --> 01:04:52.039 an insurance checkup free, no obligation. In comparison, call Compass 1223 01:04:52.079 --> 01:04:55.360 Insurance Paying too much your coverage at dozens of insurance 1224 01:04:55.360 --> 01:04:57.920 companies find out now three oh three seven seven to 1225 01:04:57.960 --> 01:05:00.719 one help. You'll think you're his only customer when you 1226 01:05:00.800 --> 01:05:03.239 choose Frank durand the real estate Man dot com to 1227 01:05:03.320 --> 01:05:06.519 list your home with Remax Alliance three all three nine 1228 01:05:06.559 --> 01:05:13.599 two zero sixteen twenty two. Hi Tom Martino, your troubleshooter 1229 01:05:13.639 --> 01:05:15.800 three oh three seven one three talks seven one three 1230 01:05:15.840 --> 01:05:17.679 to eight two five five or three oh three Martino 1231 01:05:17.760 --> 01:05:20.000 three oh three six two seven eight four sixty six 1232 01:05:20.559 --> 01:05:22.639 listen in a few minutes we have left in this hour. 1233 01:05:22.679 --> 01:05:24.480 I want to bring something up that I think is 1234 01:05:24.559 --> 01:05:28.840 a is a cool and fascinating discussion because someone someone 1235 01:05:28.840 --> 01:05:30.960 texted me and say, why are you different? Tom? I mean, 1236 01:05:31.159 --> 01:05:32.960 you know you have a lot of money advisories. You 1237 01:05:33.079 --> 01:05:35.280 talk about why why are you different? And I just 1238 01:05:35.360 --> 01:05:37.039 I want to I just want to talk about one 1239 01:05:37.079 --> 01:05:40.800 thing just one thing that went into our AI. It's 1240 01:05:40.840 --> 01:05:47.920 called the money index theory. Now, the money anxiety theory 1241 01:05:48.159 --> 01:05:51.840 is what we use money anxiety because we have tracked, 1242 01:05:52.000 --> 01:05:57.000 and many people smarter than me have tracked money anxiety 1243 01:05:57.079 --> 01:06:04.039 index to the return on stocks. First of all, what 1244 01:06:04.239 --> 01:06:08.360 most people do is invest on emotion. They shouldn't, but 1245 01:06:08.440 --> 01:06:11.920 they do, but they do. That's why a lot of 1246 01:06:11.960 --> 01:06:23.519 people make money is because they don't. You need advice 1247 01:06:23.559 --> 01:06:24.360 who you don't have? 1248 01:06:26.599 --> 01:06:29.039 Come running just as fast as we can. 1249 01:06:29.880 --> 01:06:33.159 Shooter's gonna help coming. 1250 01:06:33.760 --> 01:06:39.079 This is the Troubleshooter Show. No Tom Martinez, welcome, Welcome, 1251 01:06:39.119 --> 01:06:41.119 my friends to the only and I mean that, the 1252 01:06:41.159 --> 01:06:43.679 only show of its kind. What do we do, I'll 1253 01:06:43.760 --> 01:06:44.119 tell you. 1254 01:06:44.679 --> 01:06:48.079 We solve problems, answer questions, take complaints. Our goal is 1255 01:06:48.119 --> 01:06:50.719 to make your life a little better. You know, if 1256 01:06:50.719 --> 01:06:52.840 you do have a problem out there, maybe a bad 1257 01:06:52.920 --> 01:06:56.280 contractor maybe you're dealing with the hideous landlord. I think 1258 01:06:56.320 --> 01:06:58.800 you get the idea. We get directly involved. We've got 1259 01:06:58.840 --> 01:07:01.880 great people, great volunteers that work with us. We have 1260 01:07:02.000 --> 01:07:04.760 companies on the referral list that help you out. We 1261 01:07:04.840 --> 01:07:07.320 have attorneys on the referral list. Hell, we even got 1262 01:07:07.519 --> 01:07:10.679 good dentist on the referral list at referral list dot com. 1263 01:07:10.719 --> 01:07:14.159 But all of us together give our best effort to 1264 01:07:14.320 --> 01:07:16.760 help you solve your problem and get your money back 1265 01:07:16.800 --> 01:07:19.239 if you've been ripped off. And let's face it, there's 1266 01:07:19.280 --> 01:07:22.320 a lot of bad people out there now. There are 1267 01:07:22.400 --> 01:07:25.199 so many people out there that take money and do nothing. 1268 01:07:25.800 --> 01:07:30.400 It's absolutely amazing to me. And that is why this 1269 01:07:30.480 --> 01:07:32.760 show has been around over forty years. That's not going 1270 01:07:32.840 --> 01:07:36.280 to go around, actually forty five years. Just here in Denver. 1271 01:07:36.679 --> 01:07:39.320 It's easy to join in. You got any questions, you 1272 01:07:39.400 --> 01:07:42.679 need help, Maybe you just want to expose some scum 1273 01:07:42.800 --> 01:07:46.760 sucking pig. The number is easy, three oh three Martino. 1274 01:07:47.239 --> 01:07:51.440 Threes the number is easy, three oh three Martino, three 1275 01:07:51.639 --> 01:07:54.920 zero three Martino. Or during the show live you can 1276 01:07:54.960 --> 01:07:57.960 call sit three oh three seven one three eight, two 1277 01:07:58.119 --> 01:08:01.880 five five. Both will come right to us. And we 1278 01:08:01.920 --> 01:08:03.920 do have lines open right now. Guys, Do we have 1279 01:08:03.960 --> 01:08:07.719 any updates Deputy Doc on anything cooking right now? 1280 01:08:07.800 --> 01:08:10.960 Well, Michelle called this morning about her Cadillac Escalade. 1281 01:08:11.199 --> 01:08:13.880 Yeah, it was eleven thousand dollars. She bought it from 1282 01:08:13.880 --> 01:08:17.239 the dealership. Apparently they had to replace the engine a 1283 01:08:17.279 --> 01:08:21.000 few days after she bought it. Now it's back there, right, 1284 01:08:21.119 --> 01:08:22.760 and it's got the same problems. 1285 01:08:23.039 --> 01:08:24.039 Well, I called. 1286 01:08:23.720 --> 01:08:26.520 Earlier, but there's no answer on the phone. So I'm 1287 01:08:26.520 --> 01:08:29.479 thinking a used car dealer probably is not going to 1288 01:08:29.479 --> 01:08:31.479 be open at ten o'clock in the morning. 1289 01:08:31.840 --> 01:08:34.079 So will I think they would be? They're probably just 1290 01:08:34.159 --> 01:08:35.159 not answering. 1291 01:08:35.279 --> 01:08:37.920 Anyway, I'm gonna call them after the show when if 1292 01:08:37.920 --> 01:08:39.520 they're open, they're going to answer the phone. 1293 01:08:39.720 --> 01:08:44.159 Okay, And then who do we get over here, Deputy Bo? 1294 01:08:45.399 --> 01:08:46.359 What are we working out? 1295 01:08:46.600 --> 01:08:50.079 I'm working with a person by the name of Pat 1296 01:08:50.159 --> 01:08:56.920 who bought a Colorado truck from Mike Morony Chevrolet down 1297 01:08:56.920 --> 01:08:58.359 in Colorado Springs. 1298 01:08:58.560 --> 01:09:01.439 We don't get a lot of complaints. 1299 01:09:00.439 --> 01:09:00.640 You know. 1300 01:09:00.760 --> 01:09:01.319 I looked. 1301 01:09:01.319 --> 01:09:03.159 He actually had pretty good reviews. 1302 01:09:03.199 --> 01:09:05.880 But what was this guy's complain? Was it new or used? 1303 01:09:06.119 --> 01:09:07.840 It was a brand new truck. 1304 01:09:08.000 --> 01:09:11.479 Yeah, but after a few weeks he noticed a paint 1305 01:09:11.560 --> 01:09:13.239 defect in the rocker panel. 1306 01:09:13.359 --> 01:09:13.479 Oh. 1307 01:09:13.520 --> 01:09:16.760 I think he remembered the war and he just asked 1308 01:09:17.319 --> 01:09:20.159 to see if they would fix it. The sales manager said, 1309 01:09:20.479 --> 01:09:22.279 send him to a collision center. 1310 01:09:22.520 --> 01:09:25.880 So they negotiated and he took the cash. 1311 01:09:26.199 --> 01:09:27.159 Yeah, they offered him. 1312 01:09:27.239 --> 01:09:30.079 They offered him sixteen hundred dollars cash and then nine 1313 01:09:30.119 --> 01:09:32.079 hundred dollars for some sort of a seal coat. 1314 01:09:32.439 --> 01:09:34.159 Was he good with that or did he really? Why 1315 01:09:34.199 --> 01:09:37.199 would anybody the rocker panel? You're not going to see that, right? 1316 01:09:37.840 --> 01:09:40.239 He showed me pictures. I really couldn't really see the 1317 01:09:40.279 --> 01:09:41.159 defects at all. 1318 01:09:41.760 --> 01:09:45.640 How much did they settle for? How much? Sixteen hundred 1319 01:09:45.680 --> 01:09:49.079 plus nine hundred that's pretty good. But the problem is 1320 01:09:49.119 --> 01:09:50.720 that he but but he pocketed it. 1321 01:09:50.880 --> 01:09:54.279 No, he didn't get the money mark because the sales 1322 01:09:54.359 --> 01:09:58.600 manager Jimmy, who promised him this refunder cash no longer 1323 01:09:58.680 --> 01:09:59.279 works there. 1324 01:09:59.359 --> 01:10:00.720 Of course all long, So. 1325 01:10:01.119 --> 01:10:03.520 What are they saying now? Did the GM step in? 1326 01:10:04.000 --> 01:10:07.560 The GM will not call the pat back. 1327 01:10:07.640 --> 01:10:08.960 You won't call me back. 1328 01:10:09.279 --> 01:10:12.560 So I'm at the point now of talking to Mike Moroney. 1329 01:10:13.319 --> 01:10:15.840 I've tried to call him, so I actually send him 1330 01:10:15.840 --> 01:10:19.399 a letter just to see if they would honor the original. 1331 01:10:19.640 --> 01:10:21.960 Do you have the original deal in an email? 1332 01:10:23.399 --> 01:10:26.000 I think unfortunately, But I think it was all done. 1333 01:10:25.920 --> 01:10:28.600 Verbal, so he doesn't even have a way of proving it. 1334 01:10:28.680 --> 01:10:31.439 He doesn't have any you or has he talked to 1335 01:10:31.520 --> 01:10:34.359 the salesman? That's no longer there that made the promises. 1336 01:10:34.560 --> 01:10:35.399 That's a good point. 1337 01:10:35.479 --> 01:10:37.039 I did ask him to see if they could find 1338 01:10:37.039 --> 01:10:41.279 out where Jimmy the sales manager, But the service department 1339 01:10:41.399 --> 01:10:44.760 did acknowledge this paint defect at the factory. 1340 01:10:44.880 --> 01:10:47.880 Well, it should still be under warranty from the manufacturer. 1341 01:10:48.199 --> 01:10:50.840 Why is he even dealing with Mike Maroni anymore? Why 1342 01:10:50.840 --> 01:10:53.920 doesn't he bring it to another dealership that isn't putting 1343 01:10:53.920 --> 01:10:56.520 their head in the sand over a manufacturer's defect. 1344 01:10:56.800 --> 01:10:57.720 I mean, if it's. 1345 01:10:57.560 --> 01:10:59.840 Truly there, the only reason that scares me a little 1346 01:10:59.840 --> 01:11:01.439 is you said you saw the pictures. 1347 01:11:01.680 --> 01:11:02.640 You can't even see it. 1348 01:11:02.640 --> 01:11:05.000 Are we sure there's consumer Are we sure it's a 1349 01:11:05.079 --> 01:11:06.039 real issue. 1350 01:11:06.159 --> 01:11:08.000 I believe it is, because he did deal with the 1351 01:11:08.039 --> 01:11:10.920 service department at Mike Maroney and they said it what 1352 01:11:11.119 --> 01:11:15.239 they did acknowledge according to him, According to Pat the caller, 1353 01:11:16.640 --> 01:11:19.319 what kind of vehicle is it? It's a two thy 1354 01:11:19.600 --> 01:11:24.640 twenty three Chevy Colorado paid sixty thousand dollars for it. 1355 01:11:24.920 --> 01:11:27.560 Jesus, I wonder who he should bring that to. I 1356 01:11:27.560 --> 01:11:29.760 don't know if there's two Chevy dealers in the Spring. 1357 01:11:29.920 --> 01:11:32.520 Mike Marony has two dealerships I'm going. 1358 01:11:32.439 --> 01:11:32.960 To get Mike. 1359 01:11:33.119 --> 01:11:34.760 Doesn't even matter about Mike Maroney. 1360 01:11:34.760 --> 01:11:37.039 I'm saying maybe he should bring it to a completely 1361 01:11:37.239 --> 01:11:40.520 different Chevy dealership and see if they can just do 1362 01:11:40.600 --> 01:11:41.319 the warranty work. 1363 01:11:41.439 --> 01:11:43.600 Maybe one that has their own collision center. 1364 01:11:44.920 --> 01:11:47.960 That is a very good ish point, Mark. I will 1365 01:11:48.119 --> 01:11:50.000 call and mention that to him, because you're right, and 1366 01:11:50.079 --> 01:11:52.239 it is done at the factory, not at the dealership. 1367 01:11:52.439 --> 01:11:55.279 Yeah, I mean we should be able to figure that out. Okay, 1368 01:11:55.359 --> 01:11:56.760 let's go. Let's hit the phone. 1369 01:11:56.800 --> 01:11:58.960 Three oh three seven one three A two five five, 1370 01:11:59.600 --> 01:12:02.159 Well quick, I'll go to Ed after that. But it's 1371 01:12:02.239 --> 01:12:04.520 kind of weird. I'm twisted around. I'm sitting in a 1372 01:12:04.560 --> 01:12:07.880 different seat as a computer broke. Yeah, and the MIC's 1373 01:12:07.880 --> 01:12:10.000 on the opposite side. It's kind of freaking me out 1374 01:12:10.039 --> 01:12:12.800 over here. But do you have anything else? 1375 01:12:14.760 --> 01:12:17.439 Champion Windows. I'm still working, Okay, hold on. 1376 01:12:17.560 --> 01:12:20.439 I want to update everybody on them, because, in my opinion, 1377 01:12:20.560 --> 01:12:24.720 Champion Windows sucks. I have never seen so many complaints 1378 01:12:24.800 --> 01:12:28.920 on one company after they sold ever, ever, ever, ever, 1379 01:12:29.079 --> 01:12:33.399 have I ever seen that in twenty plus years? Hey, Ed, 1380 01:12:33.479 --> 01:12:34.520 what's going on with you? 1381 01:12:38.920 --> 01:12:39.000 Ed? 1382 01:12:40.119 --> 01:12:40.319 Oh? 1383 01:12:40.479 --> 01:12:42.960 Yes, sorry, there was a static win No. 1384 01:12:42.760 --> 01:12:44.880 No problem, man, I got you good. What's going on? 1385 01:12:45.359 --> 01:12:48.920 So my wife and I are homeowners in a small 1386 01:12:49.000 --> 01:12:52.800 Spanish old subdivision. I'm up in unincorporated Boulder outside of 1387 01:12:52.800 --> 01:12:55.640 where the marshall Burn area was. Oh wow, adjacent to it. 1388 01:12:55.760 --> 01:12:57.279 And were you guys affected? 1389 01:12:58.840 --> 01:12:59.399 We say, in. 1390 01:12:59.520 --> 01:13:02.319 Fought and stop three houses from us. 1391 01:13:02.439 --> 01:13:04.840 Oh wow man, okay, So what's going on. 1392 01:13:05.239 --> 01:13:08.239 Yeah, we got a couple of ditches, irrigation ditches that 1393 01:13:08.279 --> 01:13:10.479 come through, and they've got easements on our properties. 1394 01:13:10.520 --> 01:13:11.239 And we've got. 1395 01:13:11.319 --> 01:13:15.880 Seventeen homeowners that are currently affected, including ours, where the 1396 01:13:15.960 --> 01:13:19.199 ditch comes through our property, and they believe that they 1397 01:13:19.239 --> 01:13:23.840 have unfeathered access to our property to the ditches, and 1398 01:13:24.000 --> 01:13:27.399 we're not disputing their ability to clear and clean to 1399 01:13:27.479 --> 01:13:29.680 keep the ditches open for a waterflow. 1400 01:13:29.840 --> 01:13:31.159 The problem comes. 1401 01:13:30.920 --> 01:13:33.560 In is they have now notified us and they're coming 1402 01:13:33.600 --> 01:13:35.359 through and we've been trying to work with them and 1403 01:13:35.439 --> 01:13:39.840 taking out thirty year old trees, twenty thirty foot cottonwoods 1404 01:13:39.840 --> 01:13:44.960 and stuff, and they're just basically taking trees and bushes 1405 01:13:44.960 --> 01:13:46.720 and stuff that are adjacent to the property. 1406 01:13:47.000 --> 01:13:50.680 Who actually owns this ditch? Is it like the water district? 1407 01:13:50.760 --> 01:13:52.279 Is it like storm water runoff. 1408 01:13:52.279 --> 01:13:52.800 What is it? 1409 01:13:53.720 --> 01:13:57.560 Each homeowner owns their perspective, amount of land where the 1410 01:13:57.640 --> 01:14:00.520 ditch passes through they have, and what they're saying an 1411 01:14:00.600 --> 01:14:02.840 unfeathered easement that they can control. 1412 01:14:04.960 --> 01:14:07.600 Who has the easement in place? 1413 01:14:08.520 --> 01:14:11.479 The ditch companies. So there is one called the Marshall Ditch, 1414 01:14:11.640 --> 01:14:13.880 got it? And there's another one, And I don't know 1415 01:14:13.920 --> 01:14:16.520 if the Bluckhand Ditch or my wife would know that 1416 01:14:16.560 --> 01:14:17.880 she's actually president. 1417 01:14:17.520 --> 01:14:18.359 Of our association. 1418 01:14:18.520 --> 01:14:22.680 And then there's a bigger homeowner grouping in our subdivision 1419 01:14:22.920 --> 01:14:25.840 that are not of our association of forty homes or something. 1420 01:14:26.319 --> 01:14:29.359 So I'm trying to find out. You know, to me, 1421 01:14:29.479 --> 01:14:32.119 there should be a limited amount of access that they 1422 01:14:32.479 --> 01:14:35.479 have to keep the ditch open, and not on the 1423 01:14:35.479 --> 01:14:39.079 fourteen foot adjacent pathways that they get because they can 1424 01:14:39.159 --> 01:14:42.239 access there's no dispute on that to keep their ditch clean. 1425 01:14:42.479 --> 01:14:44.640 But now they're going with it. They haven't done this 1426 01:14:44.760 --> 01:14:47.840 in thirty forty years. We've lived there twelve and there's 1427 01:14:47.880 --> 01:14:51.239 all these trees that are major trees and they've deemed 1428 01:14:51.359 --> 01:14:54.560 and this is by an independent contractor that says he 1429 01:14:54.680 --> 01:14:57.079 has the authority, and we have never been given a letter. 1430 01:14:58.000 --> 01:15:03.600 What does he state the authorities from. 1431 01:15:01.680 --> 01:15:04.479 That from the ditch company that they hire him as 1432 01:15:04.479 --> 01:15:08.680 an independent contractor to come through and arbitrarily determine what 1433 01:15:08.840 --> 01:15:11.920 trees and brush needs to come down. And he's out 1434 01:15:11.920 --> 01:15:15.319 there with big heavy construction equipment, a backco and then 1435 01:15:15.359 --> 01:15:18.079 a front end loader with a backc on it that's 1436 01:15:18.079 --> 01:15:20.520 a larger has a twenty foot kind of boom on 1437 01:15:20.560 --> 01:15:23.239 the back of it. And so they're just going to 1438 01:15:23.239 --> 01:15:26.920 town taking And again we're not disputing the brush that 1439 01:15:27.000 --> 01:15:29.560 may be on the banks of the ditches, Yeah, but 1440 01:15:29.600 --> 01:15:32.720 it's the heavy amount of trees that they are indiscriminately 1441 01:15:32.840 --> 01:15:36.520 going along and taking and cutting down, and they if 1442 01:15:36.520 --> 01:15:38.920 they were to damage property, we have no authority to 1443 01:15:39.000 --> 01:15:41.520 get a certificate of insurance to make sure they've got 1444 01:15:41.560 --> 01:15:44.960 liability because he deems that he can do whatever he 1445 01:15:45.000 --> 01:15:47.880 wants to do and the ditch company gives him that authority. 1446 01:15:48.000 --> 01:15:50.119 Well, and so we work. Let me ask you a 1447 01:15:50.119 --> 01:15:51.479 few things, ed ye. 1448 01:15:51.680 --> 01:15:54.439 First of all, have you looked at the Eastman itself, 1449 01:15:54.479 --> 01:15:57.680 how it's written just even just on your property, forget 1450 01:15:57.680 --> 01:16:00.880 about your neighbors for a minute. Yeah, And then what 1451 01:16:00.920 --> 01:16:04.000 does it say are they I mean, really everything is 1452 01:16:04.039 --> 01:16:05.880 going to come down to what they're allowed to do 1453 01:16:05.920 --> 01:16:08.399 in that easement. If you're telling me they're bringing in 1454 01:16:08.560 --> 01:16:11.960 huge equipment and running it, let's just say in your backyard, 1455 01:16:12.319 --> 01:16:14.680 part of your backyard that's not on the easement, that 1456 01:16:14.720 --> 01:16:18.039 would be a problem. If these trees have nothing to 1457 01:16:18.039 --> 01:16:20.159 do with the easement, that could be a problem. But 1458 01:16:20.199 --> 01:16:23.880 if everything is covered by that easement, I'm not quite 1459 01:16:23.960 --> 01:16:25.720 sure you have a leg to stand on here. 1460 01:16:25.760 --> 01:16:28.880 So have you looked at that? 1461 01:16:28.880 --> 01:16:30.960 That's my next step is to pursue that. This just 1462 01:16:31.039 --> 01:16:32.920 commenced on Monday, Tuesday, and I was. 1463 01:16:32.840 --> 01:16:34.640 Out of town Monday, got it, and I. 1464 01:16:34.560 --> 01:16:37.840 Think they started Tuesday afternoon, and so I've actually within 1465 01:16:37.920 --> 01:16:40.560 our property because they will just leave one hundred percent 1466 01:16:40.600 --> 01:16:43.840 of the debris that they create piled on the adjacent 1467 01:16:43.920 --> 01:16:46.800 banks and it's yours to deal with. They don't even 1468 01:16:46.840 --> 01:16:49.079 have they're not even compelled to remove the debris that 1469 01:16:49.119 --> 01:16:51.840 they that they you know, take down of trees or 1470 01:16:51.920 --> 01:16:54.800 brush or whatever. So I've been working with a trailer 1471 01:16:54.800 --> 01:16:58.000 that I had access to to each day getting the brush. 1472 01:16:58.039 --> 01:17:00.319 So have you have you pulled your easement? So if 1473 01:17:00.319 --> 01:17:01.600 you looked at your deed. 1474 01:17:02.880 --> 01:17:05.079 That's what that's what I'm in the process of doing now. 1475 01:17:05.159 --> 01:17:07.479 I just I was listening to your show and I thought, well, 1476 01:17:07.479 --> 01:17:08.000 I'll get in. 1477 01:17:08.880 --> 01:17:10.840 That's cool, and I want to get I'm going to 1478 01:17:10.840 --> 01:17:13.239 actually bring up one of our real estate attorneys or 1479 01:17:13.279 --> 01:17:15.000 I'm going to try to have Kelly reach out to her, 1480 01:17:15.000 --> 01:17:17.359 because I've got some questions. But a lot of them 1481 01:17:17.399 --> 01:17:19.359 are going to come back to what's in that easement. 1482 01:17:19.680 --> 01:17:22.199 But I am curious when you say all the all 1483 01:17:22.239 --> 01:17:24.840 the trees they cut down, the shrubs, whatever it is, 1484 01:17:25.199 --> 01:17:27.520 where do they pile them? Is it on your property 1485 01:17:27.640 --> 01:17:30.560 or like behind the easement kind of paint a picture 1486 01:17:30.640 --> 01:17:31.359 of where it is. 1487 01:17:32.239 --> 01:17:35.920 Yeah, they they pile it on the adjacent banks to 1488 01:17:36.119 --> 01:17:37.000 the ditch. 1489 01:17:36.800 --> 01:17:39.840 Itself, which are who who owns that. 1490 01:17:41.079 --> 01:17:45.279 Each individual owner owns up owns the land either up 1491 01:17:45.319 --> 01:17:48.039 to or into the center of the ditch or through it, 1492 01:17:48.159 --> 01:17:51.079 depending on how the ditch winds through the neighborhood. God, 1493 01:17:51.119 --> 01:17:54.359 it's all private property owned. But they have the on 1494 01:17:54.720 --> 01:17:57.039 what they're deeming unfeathered as. 1495 01:17:56.880 --> 01:18:00.399 Any debris that's put on your property, ed saying it 1496 01:18:00.479 --> 01:18:01.319 is this property. 1497 01:18:01.520 --> 01:18:04.159 Yeah, so there's debris put on your property. Correct. 1498 01:18:05.840 --> 01:18:08.640 So for instance, some of the ditch levels on one 1499 01:18:08.680 --> 01:18:10.840 side might be higher than the other, so they access 1500 01:18:10.840 --> 01:18:12.760 where it's the easiest for them, or they go. 1501 01:18:12.920 --> 01:18:14.600 No, I get that. What we really got to do 1502 01:18:14.680 --> 01:18:16.439 is look at ted easement. But I would like to 1503 01:18:16.479 --> 01:18:17.520 try to get up Bran. 1504 01:18:17.399 --> 01:18:19.000 O'Brien you what to do, But I'll tell you what 1505 01:18:19.039 --> 01:18:22.039 I would do. I would push that bush right into 1506 01:18:22.079 --> 01:18:22.640 their ditch. 1507 01:18:23.720 --> 01:18:25.640 Well, that's not gonna help anybody. 1508 01:18:25.720 --> 01:18:26.119 You don't know. 1509 01:18:26.199 --> 01:18:28.560 That's what we don't know the legal implications of that, 1510 01:18:28.760 --> 01:18:31.920 because and my thing is I don't I don't deny 1511 01:18:32.000 --> 01:18:35.159 them to be able to clear and keep the ditch 1512 01:18:35.199 --> 01:18:39.000 pathway open. The part to me is that all the 1513 01:18:39.039 --> 01:18:42.640 debris they removed isn't theirs to actually dispose of and 1514 01:18:42.840 --> 01:18:45.600 versus ours. And the other point is that as they 1515 01:18:45.760 --> 01:18:48.439 deem that it's unfeathered, they can do whatever they want 1516 01:18:48.600 --> 01:18:50.399 at whatever point offen. 1517 01:18:50.239 --> 01:18:53.159 Well, that very well could be in the easement. That's 1518 01:18:53.239 --> 01:18:55.680 kind of what I'm saying. Can you hop on hop 1519 01:18:55.720 --> 01:19:00.119 on the Boulder website and see if you can pull it, 1520 01:19:01.159 --> 01:19:01.680 pull the. 1521 01:19:01.600 --> 01:19:05.000 Information on the ease where your deeds filed ed. 1522 01:19:05.079 --> 01:19:07.159 What is the name of the ditch company? 1523 01:19:07.520 --> 01:19:08.079 He said it. 1524 01:19:09.159 --> 01:19:10.600 I think this one is the Marshals. 1525 01:19:10.680 --> 01:19:13.439 Okay, I have a ditch that runs through my properties, 1526 01:19:13.920 --> 01:19:18.840 is ran through the Agricultural Ditch Company, and most ditches 1527 01:19:18.880 --> 01:19:22.239 in Colorado have a five to eight foot easement on 1528 01:19:22.479 --> 01:19:25.840 each side of the ditch, and they're totally entitled to 1529 01:19:25.920 --> 01:19:29.920 cut any debris within their five to eight foot easement, 1530 01:19:30.119 --> 01:19:30.560 and then. 1531 01:19:30.800 --> 01:19:33.239 Every bit of that will be in his easement. 1532 01:19:33.680 --> 01:19:36.279 Yes, and you may have a ten foot easeman. I 1533 01:19:36.319 --> 01:19:38.439 would just call the Marshall Ditch card. 1534 01:19:38.560 --> 01:19:40.399 Hold on, Ed, I gotta take this break hold on. 1535 01:19:40.399 --> 01:19:42.159 We're going to try to get Brad O'Brien up to 1536 01:19:42.560 --> 01:19:45.800 for some general questions. Sorry three oh three seven one 1537 01:19:45.920 --> 01:19:47.920 three eight two five five you've been ripped off or 1538 01:19:47.960 --> 01:19:49.399 taking advantage of ank type. 1539 01:19:49.399 --> 01:19:57.560 We'll be right back. Go with a sure thing Denver's 1540 01:19:57.600 --> 01:20:00.479 Best roofer Excel Roofing dot com. We don't pay a 1541 01:20:00.600 --> 01:20:07.079 cent until you're contenth time for an insurance check up free, 1542 01:20:07.159 --> 01:20:11.199 no obligation comparison call Compass Insurance paying too much your 1543 01:20:11.239 --> 01:20:14.159 coverage at dozens of insurance companies find out now three 1544 01:20:14.239 --> 01:20:16.760 oh three seven seven to one help. You'll think you're 1545 01:20:16.800 --> 01:20:19.319 his only customer when you choose Frank Durand the real 1546 01:20:19.399 --> 01:20:22.399 estate man dot com to list your home with Remax 1547 01:20:22.439 --> 01:20:29.640 Alliance three oh three nine two zero sixteen twenty two. 1548 01:20:30.479 --> 01:20:32.600 All right, three oh three seven one three eight two 1549 01:20:32.760 --> 01:20:35.079 five five. Kelly who called during the break They had 1550 01:20:35.119 --> 01:20:36.239 a problem with one of. 1551 01:20:36.159 --> 01:20:37.479 Our referral list members. 1552 01:20:37.800 --> 01:20:40.720 I have got no problem ever taking a call if 1553 01:20:40.760 --> 01:20:41.840 you got an issue on it. 1554 01:20:42.039 --> 01:20:44.119 Sure, And then he hung up. What's his name? Do 1555 01:20:44.119 --> 01:20:47.600 you even know? Okay, Bob, call back man. 1556 01:20:47.680 --> 01:20:49.479 I'm happy to talk to you if you got a 1557 01:20:49.520 --> 01:20:51.760 problem with something, So call back. 1558 01:20:52.000 --> 01:20:53.760 How else can I put it there? You go? 1559 01:20:54.119 --> 01:20:57.479 Call back now? Three oh three seven one three eight 1560 01:20:57.520 --> 01:21:01.079 two five five. We had Ed call up. Ed's got 1561 01:21:01.079 --> 01:21:04.840 a question on the ditch company that's got a ditch 1562 01:21:04.920 --> 01:21:07.680 running through and I'm recapping this a lot for our attorney. 1563 01:21:07.720 --> 01:21:10.600 That's on too, Brad O'Brien. But here's the bottom line. 1564 01:21:11.119 --> 01:21:14.560 There's a ditch that runs through numerous properties where Ed 1565 01:21:14.720 --> 01:21:18.760 lives and a company has showed up very recently. Brad 1566 01:21:19.439 --> 01:21:22.680 that is a subcontractor for the ditch company. And he 1567 01:21:22.760 --> 01:21:24.560 can tell you what the name of the ditch company 1568 01:21:24.640 --> 01:21:27.800 is if you need it. But they're of course using 1569 01:21:27.840 --> 01:21:30.640 their easement and Ed is not looked at as easeman yet, 1570 01:21:30.680 --> 01:21:33.199 so I wish I did have that info, but I don't. 1571 01:21:33.439 --> 01:21:36.600 But here's the bottom line on it, Brad. They're basically 1572 01:21:36.640 --> 01:21:40.399 cutting down trees, shrubs, other things, and then they're piling 1573 01:21:40.479 --> 01:21:43.439 the stuff up. And ed are they piling the stuff 1574 01:21:43.520 --> 01:21:46.680 up on your property or on the easement part or 1575 01:21:46.760 --> 01:21:47.399 behind it? 1576 01:21:48.560 --> 01:21:50.840 In the case of our property, since the path that 1577 01:21:50.920 --> 01:21:53.760 they have part of the easement on is higher elevation 1578 01:21:54.000 --> 01:21:57.159 by several feet than we have an adjacent church, they 1579 01:21:57.159 --> 01:22:00.359 have accessed the church side and have piled it up there. 1580 01:22:00.520 --> 01:22:03.520 I have proactively been hauling it away because I have access. 1581 01:22:03.520 --> 01:22:07.079 But as they continue down through the other fifteen neighbors 1582 01:22:07.079 --> 01:22:10.119 that we have, there are neighbors that have no capacity 1583 01:22:10.199 --> 01:22:13.000 to do anything with the waste, and they will be 1584 01:22:13.079 --> 01:22:18.239 dumping it in their backyards, keeping their access point clear. 1585 01:22:18.399 --> 01:22:19.760 So, Brad, let me ask you this. 1586 01:22:19.840 --> 01:22:22.880 So if the company I'm sure you've dealt with ditch 1587 01:22:22.920 --> 01:22:26.960 companies before, I mean, my goodness, are everywhere. If they 1588 01:22:27.000 --> 01:22:30.079 do have a proper easement and they're cutting down stuff, 1589 01:22:30.439 --> 01:22:33.439 where do you figure out who's got a who has 1590 01:22:33.479 --> 01:22:36.640 to deal with whatever's getting cut down? I mean, you 1591 01:22:36.680 --> 01:22:39.279 would think they would if they're cutting it down, but 1592 01:22:39.520 --> 01:22:42.479 Ed's saying they're just leaving it piled up in people's yards. 1593 01:22:43.760 --> 01:22:46.319 Well, Mark, I would start with looking at dash and doctah, 1594 01:22:46.560 --> 01:22:50.000 I know, right, rights they have to maintain and if 1595 01:22:50.000 --> 01:22:54.199 there's anything in there on this topic. Also is it 1596 01:22:54.319 --> 01:22:57.159 exclusive use season or is it non exclusive? 1597 01:22:57.439 --> 01:23:00.520 So he doesn't know, but questions. He's the being told 1598 01:23:00.560 --> 01:23:03.039 that they have unfettered access. 1599 01:23:03.600 --> 01:23:03.960 Okay. 1600 01:23:04.760 --> 01:23:08.520 Well, also if they're leaving debris behind that that causes 1601 01:23:08.560 --> 01:23:13.680 interference with another permitted user of the easement area, then 1602 01:23:13.880 --> 01:23:15.800 that may be violations of their easement rights. 1603 01:23:15.920 --> 01:23:19.680 You know, Brad, just if he gets his copy of 1604 01:23:19.720 --> 01:23:22.199 the easement and I assume that's generally filed with the 1605 01:23:22.279 --> 01:23:24.000 deed right he's up in Boulder County. 1606 01:23:24.000 --> 01:23:28.079 If that helps, Yes, that's. 1607 01:23:27.880 --> 01:23:30.119 That's very important to actually the actual easement document. 1608 01:23:30.199 --> 01:23:33.279 Yeah, So what typically what would you charge to look 1609 01:23:33.279 --> 01:23:35.760 at that? If he had questions about it, Like if 1610 01:23:35.760 --> 01:23:38.039 he sent you a picture saying, here's what my neighbor's 1611 01:23:38.079 --> 01:23:41.560 yard looks like right now after they were done. Here's 1612 01:23:41.600 --> 01:23:44.600 the actual easement on it or his own, whoever's it is, 1613 01:23:44.880 --> 01:23:47.560 And I mean, what do you typically charge? I mean, 1614 01:23:47.680 --> 01:23:49.359 is that like an hour's worth of work or what. 1615 01:23:49.520 --> 01:23:51.840 Yeah, that'd be a big hour, typically an hour of 1616 01:23:51.880 --> 01:23:54.319 my time, unless it's a really long and so okay, 1617 01:23:54.439 --> 01:23:56.159 it's like a fifty page document for some reason. 1618 01:23:56.239 --> 01:23:57.560 Well, of course much longer. 1619 01:23:58.000 --> 01:24:02.319 But let's say that they're doing something wrong in your eyes. 1620 01:24:02.439 --> 01:24:04.479 In other words, let's say they're supposed to clean it 1621 01:24:04.560 --> 01:24:06.960 up and they're not cleaning it up. What would the 1622 01:24:07.000 --> 01:24:10.760 next step be in order to enforce what the easeman's 1623 01:24:10.760 --> 01:24:12.000 supposed to be there for. 1624 01:24:12.800 --> 01:24:15.960 I help my clients avoid going to court if possible. 1625 01:24:16.039 --> 01:24:18.439 So we start off with the letter, got it, and people, 1626 01:24:18.600 --> 01:24:20.520 you know, being cordial, give them the benefit of doubt. 1627 01:24:20.800 --> 01:24:23.399 You don't need to be mean and nasty at the beginning. 1628 01:24:24.319 --> 01:24:26.199 So we would send them a letter just asking them 1629 01:24:26.199 --> 01:24:29.560 to please remove the debris that they left behind to 1630 01:24:29.560 --> 01:24:30.399 see if that resolves it. 1631 01:24:30.800 --> 01:24:33.399 Okay, that sounds good. Ed you got any questions why 1632 01:24:33.520 --> 01:24:34.319 we have Brad on. 1633 01:24:36.720 --> 01:24:37.640 Watch you there for a minute. 1634 01:24:38.359 --> 01:24:40.319 No questions yet, because I would have to get the easement, 1635 01:24:40.399 --> 01:24:41.119 but I would do. 1636 01:24:41.119 --> 01:24:43.399 You know how to get the brad what's the easiest? 1637 01:24:43.439 --> 01:24:45.239 Do you know if Boulder County? Is that something he 1638 01:24:45.239 --> 01:24:46.800 could get online? Or you don't know. 1639 01:24:47.600 --> 01:24:49.359 Yeah, you can go to the clerk and recorder and 1640 01:24:49.479 --> 01:24:51.199 download it if you have the right in permission. 1641 01:24:51.800 --> 01:24:55.000 So I would just go download it, then read it yourself, 1642 01:24:55.199 --> 01:24:58.079 and if you want send it over to Brad, maybe 1643 01:24:58.079 --> 01:25:00.239 you and a few of your neighbors chip in. It's 1644 01:25:00.239 --> 01:25:02.560 only going to be one hour unless it's crazy long, 1645 01:25:03.039 --> 01:25:05.520 and get a real idea. And then if they are 1646 01:25:05.560 --> 01:25:08.560 doing something wrong, Brad can write one of those nasty 1647 01:25:08.680 --> 01:25:10.920 letters no one wants to get from an attorney. 1648 01:25:11.800 --> 01:25:14.960 Right, So that's good. How can I get all of 1649 01:25:14.960 --> 01:25:15.720 Brad's information? 1650 01:25:15.840 --> 01:25:17.439 I'm going to give you his phone number right now 1651 01:25:17.479 --> 01:25:22.520 seven two zero three seven zero seventy three eighty eight. 1652 01:25:22.560 --> 01:25:26.319 You can also just start typing in brado'brien at referral 1653 01:25:26.319 --> 01:25:30.880 liss dot com or his website is olslaw dot com. 1654 01:25:31.199 --> 01:25:33.920 And I appreciate that. I'll give it out one more time. 1655 01:25:33.920 --> 01:25:37.640 Seven two zero three seventy seventy three eighty eight. Hey, Brad, 1656 01:25:37.680 --> 01:25:40.680 real quick, while I have you. When it comes to 1657 01:25:41.720 --> 01:25:46.079 the different changes that have gone through Colorado in general, 1658 01:25:46.159 --> 01:25:48.800 but maybe even more in particular, when it comes to 1659 01:25:48.880 --> 01:25:51.800 renting in Denver, there is a lot of different rules 1660 01:25:51.800 --> 01:25:54.079 in Denver than there is in. 1661 01:25:54.000 --> 01:25:55.720 Say Castle Rock? Is that correct? 1662 01:25:55.800 --> 01:25:57.800 Or are they all the same when it comes to 1663 01:25:57.960 --> 01:26:01.319 raising rents and some of the new tenant landlord issues 1664 01:26:01.319 --> 01:26:03.000 that have been passed. 1665 01:26:02.880 --> 01:26:05.760 Well, on a statewide level in Colorado, the landlord talent 1666 01:26:05.800 --> 01:26:08.000 laws have been in a state of constant change the 1667 01:26:08.119 --> 01:26:08.920 last three years. 1668 01:26:09.039 --> 01:26:10.600 So it's just it's massive. 1669 01:26:11.119 --> 01:26:14.439 Yeah, But Denver in particular, there it has some aular 1670 01:26:14.880 --> 01:26:19.039 particular requirements because rentals need to be licensed in Denver? 1671 01:26:19.119 --> 01:26:20.359 Has that changed a lot? 1672 01:26:20.399 --> 01:26:24.279 Are you do you think ultimately having to be licensed 1673 01:26:24.319 --> 01:26:27.000 to be or have a rental? Is it the landlord 1674 01:26:27.039 --> 01:26:28.560 that's actually licensed? 1675 01:26:29.199 --> 01:26:31.800 Well, the rental property is licensed and the landlord has 1676 01:26:31.840 --> 01:26:33.039 to get that. The big thing is. 1677 01:26:33.000 --> 01:26:35.039 That how much does that cost? Roughly? 1678 01:26:35.520 --> 01:26:38.520 Well, there's a problem is there's an inspection process for 1679 01:26:38.600 --> 01:26:41.279 rentals in Denver where you have to have a property 1680 01:26:41.319 --> 01:26:44.960 inspector come in and see if it meets code to 1681 01:26:44.960 --> 01:26:49.960 be a rental. And sometimes that might drive if I 1682 01:26:50.079 --> 01:26:51.680 have might have the higher a contractor to. 1683 01:26:51.680 --> 01:26:52.399 Get those well. 1684 01:26:52.399 --> 01:26:54.560 Hold on a second, Brad, I guess I didn't realize that. 1685 01:26:54.640 --> 01:26:57.279 What ms if I've had an older house in Denver 1686 01:26:57.720 --> 01:27:00.680 that's been around for I don't know fifty and I've 1687 01:27:00.720 --> 01:27:03.680 had tenants there forever, and now all of a sudden, 1688 01:27:03.680 --> 01:27:06.680 I've got to register this house with Denver. Do they 1689 01:27:06.720 --> 01:27:09.560 still am I kind of grandfathered in until something breaks, 1690 01:27:09.600 --> 01:27:12.039 say like a water heater, or do I have to 1691 01:27:12.079 --> 01:27:15.560 bring everything up to current code all at once or 1692 01:27:15.600 --> 01:27:16.560 how does that work? 1693 01:27:16.920 --> 01:27:17.119 Well? 1694 01:27:17.159 --> 01:27:22.159 At this point, all rentals in Denver have to be licensed. 1695 01:27:22.239 --> 01:27:25.600 There may be an exception for unoccupied, but there was 1696 01:27:25.640 --> 01:27:28.000 a two year phase in where bigger units had to 1697 01:27:28.000 --> 01:27:30.000 be licensed the first year, and now we're already in 1698 01:27:30.600 --> 01:27:32.720 the past the second year where the smaller ones have 1699 01:27:32.760 --> 01:27:33.399 to be licensed. 1700 01:27:34.159 --> 01:27:38.479 Okay, I got you, man, that's crazy anybody out there 1701 01:27:38.520 --> 01:27:41.960 that's a landlord that doesn't know about all these changes, 1702 01:27:42.079 --> 01:27:44.760 especially in Denver but in Colorado in general. One of 1703 01:27:44.840 --> 01:27:48.039 the things Brad can do is he can actually look 1704 01:27:48.079 --> 01:27:51.800 through your current lease, make sure it's up to date 1705 01:27:51.920 --> 01:27:54.079 with all the different changes. And it doesn't matter if 1706 01:27:54.119 --> 01:27:57.560 it's a commercial lease or residential basically any kind of 1707 01:27:57.680 --> 01:27:58.520 lease whatsoever. 1708 01:27:58.920 --> 01:28:00.000 Just make sure it's proper. 1709 01:28:00.119 --> 01:28:03.039 You can also help you with closing docs, and my goodness, 1710 01:28:03.119 --> 01:28:06.720 if you're looking to lease a commercial property or possibly 1711 01:28:06.760 --> 01:28:10.119 even a house or something talk to Brad. Honestly, if 1712 01:28:10.119 --> 01:28:13.560 you've never looked at a lease, don't understand basic words 1713 01:28:13.680 --> 01:28:15.560 like CAM and I'm not going to get into what 1714 01:28:15.640 --> 01:28:18.479 that is. But a lot of times you need an 1715 01:28:18.479 --> 01:28:21.800 attorney to look over something you're entering into, and that's 1716 01:28:21.840 --> 01:28:23.880 our guy, Brad. You can check him out at seven 1717 01:28:23.920 --> 01:28:28.479 two zero three seventy seventy three eighty eight. I appreciate it, Brad, 1718 01:28:28.760 --> 01:28:30.720 you have a good day. Troy's got a comment on 1719 01:28:30.760 --> 01:28:32.920 the ditch I'm going to take right after this, we 1720 01:28:33.000 --> 01:28:36.279 have two lines open three zero three seven one three 1721 01:28:36.399 --> 01:28:39.199 eight two five five three oho three Martino. I want 1722 01:28:39.199 --> 01:28:41.439 to hear from you and your problems right now. 1723 01:28:49.000 --> 01:28:52.239 Go with a sure thing Denver's best roofer Excel Roofing 1724 01:28:52.359 --> 01:28:55.000 dot com. You don't pay a cent until you're content. 1725 01:28:58.359 --> 01:29:01.560 Time for an insurance check up, no obligation in comparison 1726 01:29:01.680 --> 01:29:05.239 call Compass Insurance. Pay too much your coverage at dozens 1727 01:29:05.239 --> 01:29:08.000 of insurance companies find out now three oh three seven 1728 01:29:08.079 --> 01:29:10.920 seven to one help. You'll think you're his only customer 1729 01:29:10.920 --> 01:29:13.199 when you choose Frank Durand the real estate Man dot 1730 01:29:13.239 --> 01:29:16.520 com to list your home with Remax Alliance three oh 1731 01:29:16.560 --> 01:29:20.800 three nine two zero sixteen twenty two. All right, three 1732 01:29:20.880 --> 01:29:23.439 oh three seven one three eight two five five. 1733 01:29:23.560 --> 01:29:26.439 You've got a question we want to hear from you. 1734 01:29:26.439 --> 01:29:28.399 You got a problem we want to hear from you. 1735 01:29:28.479 --> 01:29:30.800 Three oh three Martino. That number works on and off 1736 01:29:30.800 --> 01:29:33.479 the air. You can always email us at help at 1737 01:29:33.479 --> 01:29:36.560 troubleshooter dot com. I think I'm pretty much done with Ed. 1738 01:29:36.600 --> 01:29:38.760 I'll make sure Ed you got everything you need. Right, 1739 01:29:38.800 --> 01:29:41.479 you got the attorney's number, I can drop you right. 1740 01:29:42.960 --> 01:29:45.239 Uh yeah, I was just waiting to hear the follow up. 1741 01:29:45.560 --> 01:29:47.319 You said you had somebody to go to after the break. 1742 01:29:48.199 --> 01:29:50.760 Oh yeah, hold on, I got Troy. You're absolutely right. 1743 01:29:50.840 --> 01:29:51.640 Let me keep you up. 1744 01:29:51.920 --> 01:29:54.720 He says he's got some insight on this. 1745 01:29:55.479 --> 01:29:57.880 Hey Troy, what say you about this ditch if you 1746 01:29:57.920 --> 01:29:59.479 had to deal with one, or do you work for 1747 01:29:59.520 --> 01:30:00.560 a ditch company or what? 1748 01:30:02.319 --> 01:30:02.520 Hey? 1749 01:30:02.560 --> 01:30:07.680 Mark, Yeah, I think you might remember I've been I've 1750 01:30:08.000 --> 01:30:13.520 fought with the county for over fifteen years. County el 1751 01:30:13.600 --> 01:30:19.600 Pasa County Okay, So and it's spent I spent fifteen 1752 01:30:19.680 --> 01:30:22.800 years fighting with the county over drainage issues and ditch 1753 01:30:22.840 --> 01:30:27.640 issues and ended up getting the county to solve the problem. 1754 01:30:27.680 --> 01:30:32.720 With a million dollar project. My advice is, yeah, no 1755 01:30:32.720 --> 01:30:38.520 matter how frustrating it gets, find out who is responsible 1756 01:30:38.960 --> 01:30:42.439 for the drainage, because it's really the drainage. What they've 1757 01:30:42.479 --> 01:30:44.079 done is they've hired. 1758 01:30:44.520 --> 01:30:46.720 Yeah, but I don't think. I don't think Ed's problem. 1759 01:30:46.800 --> 01:30:48.560 I do know who you are now that I think 1760 01:30:48.560 --> 01:30:52.479 about a Troy. But yeah, but I think Ed's problem, 1761 01:30:52.479 --> 01:30:55.600 and Ed quite kind of tell me if I'm wrong. 1762 01:30:56.039 --> 01:30:58.960 But your main issue is there leaving debris. 1763 01:30:59.000 --> 01:31:01.800 You understand they've got to come through and maintain, but 1764 01:31:01.880 --> 01:31:04.600 you're not having any kind of flooding issues or anything else. 1765 01:31:04.960 --> 01:31:07.439 Your main issue is here leaving debris everywhere. 1766 01:31:08.520 --> 01:31:11.199 Yeah, there's the potential of all the debris they're leaving 1767 01:31:11.640 --> 01:31:15.960 the unfeathered aspect access to determine which trees that they've 1768 01:31:16.039 --> 01:31:18.399 left for twenty five and thirty years. And why is 1769 01:31:18.439 --> 01:31:21.000 it a problem now that they're taking these trees from 1770 01:31:21.000 --> 01:31:23.640 people's yards, even though it may be along or. 1771 01:31:23.720 --> 01:31:24.239 Just in them. 1772 01:31:24.279 --> 01:31:27.199 Yeah, and that and once again, I highly doubt that's 1773 01:31:27.279 --> 01:31:29.279 up to you to decide what they take or not. 1774 01:31:29.399 --> 01:31:32.279 But you you've got to just pull all the information 1775 01:31:32.479 --> 01:31:34.000 from that deed and go from there. 1776 01:31:34.199 --> 01:31:38.319 But I appreciate both of you and hopefully yeah, Mark, Yeah, 1777 01:31:38.359 --> 01:31:39.199 go ahead, Troy. 1778 01:31:39.199 --> 01:31:43.159 You gotta yeah, like like all of the problems. You know, 1779 01:31:43.600 --> 01:31:46.319 I'm an avid listener to the show. I think we're saying. 1780 01:31:46.640 --> 01:31:49.960 But like all problems, you know, you got to have 1781 01:31:50.039 --> 01:31:53.760 a cool head. Uh, you got to work with whoever 1782 01:31:54.279 --> 01:31:58.840 has the easement, because he's right now dealing with just 1783 01:31:58.039 --> 01:32:00.520 a just a dumb contract for the it was given 1784 01:32:00.560 --> 01:32:01.640 a contract, real clear. 1785 01:32:01.920 --> 01:32:04.399 Yeah, I agree, and he's just looking into it. 1786 01:32:05.760 --> 01:32:08.119 Yeah, he's got to get hold of the guy who 1787 01:32:08.199 --> 01:32:12.359 hired the contractor, right yeah, and build that relationship and say, hey, 1788 01:32:12.840 --> 01:32:15.239 come out, let's talk about it, let's walk. 1789 01:32:15.520 --> 01:32:18.000 And honestly, Troy brings something up. Ed. 1790 01:32:18.079 --> 01:32:20.319 Let me ask you this. I understand you got back 1791 01:32:20.319 --> 01:32:22.560 from a trip. You see all this stuff, and you 1792 01:32:22.640 --> 01:32:25.600 got rid of the debris. You know that you add 1793 01:32:25.640 --> 01:32:27.880 access to where you said some of your neighbors want 1794 01:32:27.880 --> 01:32:30.399 to have that kind of access to a trailer or whatever. 1795 01:32:30.479 --> 01:32:34.239 But are you sure no one might another company might 1796 01:32:34.279 --> 01:32:37.159 be coming around actually clear the debris. 1797 01:32:37.800 --> 01:32:42.239 Yes, we had pre meetings with this contractor walking the ditchline. 1798 01:32:42.439 --> 01:32:45.479 Then he came out independently on his own and indiscriminately 1799 01:32:45.560 --> 01:32:47.880 made the selections and mark the trees. I got it 1800 01:32:47.920 --> 01:32:51.079 they were taking. And so the Ditch company themselves has 1801 01:32:51.159 --> 01:32:53.800 not presented themselves to be a part of this process. 1802 01:32:54.159 --> 01:32:57.239 Okay, Well, I like everything Troy said, and Troy, I 1803 01:32:57.239 --> 01:32:59.960 appreciate your input on that. Work with these guys, get 1804 01:33:00.079 --> 01:33:02.840 with the actual ditch company. But the first thing you've 1805 01:33:02.840 --> 01:33:04.880 got to do, and I'm you know, I'm beating the 1806 01:33:04.920 --> 01:33:05.720 dead horse here. 1807 01:33:05.760 --> 01:33:07.319 You got to get a copy of that easement. 1808 01:33:07.600 --> 01:33:11.479 Now, Alan, what is going on with you and Appliance 1809 01:33:11.600 --> 01:33:17.119 Factory Outlet. You know, I've never had anybody call this 1810 01:33:17.199 --> 01:33:20.159 show and say, hey, I had the best time at 1811 01:33:20.199 --> 01:33:23.479 Appliance Factory Outlet. But I'll tell you this, it's ticked 1812 01:33:23.560 --> 01:33:26.920 up quite a bit, Kelly. How many Appliance Factory Outlet 1813 01:33:27.039 --> 01:33:29.920 and let's say the last three or four months, because 1814 01:33:29.920 --> 01:33:32.239 we used to get them all the time, then they 1815 01:33:32.359 --> 01:33:34.960 kind of settle down, and now we get them left 1816 01:33:35.000 --> 01:33:35.319 and right. 1817 01:33:36.319 --> 01:33:40.479 We've had probably five in the last short time. 1818 01:33:41.239 --> 01:33:43.039 So what is your problem, Alan. 1819 01:33:44.279 --> 01:33:47.760 Well, my problem is I bought an extended warranty honor 1820 01:33:47.800 --> 01:33:52.000 of response cratching the refrigerator brand new, you know, just okay, 1821 01:33:53.800 --> 01:33:59.680 about five days before the warranty ran it out. I 1822 01:33:59.720 --> 01:34:03.800 show up at their shop, Uh, talking about my retrigerator 1823 01:34:03.840 --> 01:34:06.439 not working. You know it shuts off, its shut off 1824 01:34:06.640 --> 01:34:07.920 a time or two before that. 1825 01:34:08.439 --> 01:34:11.159 But you know, I just thought it was when you 1826 01:34:11.199 --> 01:34:12.600 say it shuts off. What do you mean? 1827 01:34:12.640 --> 01:34:14.439 Oh, I just looked at the clock. Hold on, man, 1828 01:34:14.479 --> 01:34:16.479 hold on, I'm gonna come right back to you after this. 1829 01:34:16.600 --> 01:34:18.359 I gotta take it so I can give you some 1830 01:34:18.479 --> 01:34:21.039 time before we take the long break. Three oh three 1831 01:34:21.199 --> 01:34:23.680 seven one three A two five five two lines open, 1832 01:34:23.960 --> 01:34:24.720 We'll be right back. 1833 01:34:29.920 --> 01:34:33.159 Go with a sure thing Denver's best roofer Excel Roofing 1834 01:34:33.279 --> 01:34:35.920 dot com. You don't pay a cent until you're content. 1835 01:34:39.319 --> 01:34:42.479 Time for an insurance check up free, no obligation. In comparison, 1836 01:34:42.600 --> 01:34:46.199 call Compass Insurance paying too much your coverage at dozens 1837 01:34:46.199 --> 01:34:48.920 of insurance companies find out now three oh three seven 1838 01:34:48.920 --> 01:34:51.279 to seven to one. Help. You'll think you're his only 1839 01:34:51.359 --> 01:34:53.840 customer when you choose Frank durand the real estate Man 1840 01:34:53.880 --> 01:34:57.279 dot com to list your home with Remax Alliance three 1841 01:34:57.359 --> 01:34:59.439 oh three nine two zero sixteen twenty two. 1842 01:35:03.039 --> 01:35:05.439 All right, listen, we have got a lock coming up. 1843 01:35:05.479 --> 01:35:07.920 What do I have about thirty seconds. When I read 1844 01:35:08.000 --> 01:35:12.399 this warranty after the break right on appliance Factory dot com, 1845 01:35:12.680 --> 01:35:15.399 You're gonna be blown away by what I refer to 1846 01:35:15.880 --> 01:35:19.279 is the worst warranty ever. We got another hour coming up. 1847 01:35:31.039 --> 01:35:34.279 Go with a sure thing Denvers Best Roofer Excel Roofing 1848 01:35:34.399 --> 01:35:38.560 dot com. You don't pay a cent until you're contenth 1849 01:35:40.399 --> 01:35:44.000 time for an insurance checkup free, no obligation comparison call 1850 01:35:44.079 --> 01:35:47.399 Compass Insurance. Pay too much your coverage at dozens of 1851 01:35:47.399 --> 01:35:50.079 insurance companies find out now three O three seven to 1852 01:35:50.159 --> 01:35:52.960 seven to one help. You'll think you're his only customer 1853 01:35:53.000 --> 01:35:55.239 when you choose Frank durand the real estate Man dot 1854 01:35:55.279 --> 01:35:58.560 com to list your home with Remax Alliance three oh 1855 01:35:58.640 --> 01:36:00.720 three nine two zero sixteen twenty. 1856 01:36:00.399 --> 01:36:07.079 Two ripped up. 1857 01:36:08.600 --> 01:36:09.159 News. 1858 01:36:09.800 --> 01:36:11.680 You need advice, w you don't. 1859 01:36:11.520 --> 01:36:15.960 Have You come running just as as. 1860 01:36:15.760 --> 01:36:17.319 We can show. 1861 01:36:17.520 --> 01:36:20.800 Shooter's gonna help coming man. 1862 01:36:21.000 --> 01:36:25.880 This is the Troubleshooter Show. No Tom Martinez, Welcome my. 1863 01:36:26.079 --> 01:36:28.199 Friends to the only show of us time here to 1864 01:36:28.199 --> 01:36:31.720 solve problems, answer questions, take complaints, make your life a 1865 01:36:31.720 --> 01:36:34.279 little bit better. You've been ripped off, Maybe you've been 1866 01:36:34.319 --> 01:36:37.000 taken advantage of this show is for you. You call 1867 01:36:37.079 --> 01:36:39.359 three oh three seven one three A two five five 1868 01:36:39.640 --> 01:36:42.760 or three oho three Martino, or you can even email 1869 01:36:42.840 --> 01:36:46.039 us at help at troubleshooter dot com. Any of those ways. 1870 01:36:46.079 --> 01:36:48.119 One of us will get back to you. If it's 1871 01:36:48.119 --> 01:36:51.079 a good case, a solid case, something we can help with, 1872 01:36:51.439 --> 01:36:54.119 will assign somebody to it and hopefully we can knock 1873 01:36:54.159 --> 01:36:56.000 it out of the park for you and you'll be 1874 01:36:56.079 --> 01:36:58.760 one of the people calling in saying, hey, you got 1875 01:36:58.760 --> 01:37:01.159 me that five thousand dollars dollar backer, you got me 1876 01:37:01.239 --> 01:37:04.239 this back or whatever it happens to be, and we 1877 01:37:04.279 --> 01:37:07.199 can then add or a tally of over three hundred 1878 01:37:07.840 --> 01:37:12.319 million dollars in cash, merchandise exchanges refunds. 1879 01:37:12.399 --> 01:37:14.479 Now, I'm going to go back to a call. 1880 01:37:14.520 --> 01:37:17.479 We have an appliance factory outlet, but I want people 1881 01:37:17.520 --> 01:37:21.800 to know something. This company has got a lot of 1882 01:37:21.840 --> 01:37:25.560 complaints lately, a lot. We have gotten more calls about 1883 01:37:25.640 --> 01:37:27.479 them in the last two or three months, and we 1884 01:37:27.600 --> 01:37:30.319 have in a long time. Years ago we got a 1885 01:37:30.319 --> 01:37:33.039 lot and then they stopped for a while, and now 1886 01:37:33.079 --> 01:37:33.840 they're coming back. 1887 01:37:34.079 --> 01:37:35.640 Something has changed over there. 1888 01:37:36.119 --> 01:37:39.439 Maybe an ex employee or a current employee listening can 1889 01:37:39.520 --> 01:37:43.199 email us at help at troubleshooter dot com. But something's changed. 1890 01:37:43.760 --> 01:37:50.119 Maybe a district manager, a general manager. Something has changed 1891 01:37:50.359 --> 01:37:52.760 in the past couple months. I don't know what it is, 1892 01:37:53.119 --> 01:37:56.560 but something has definitely changed with these guys. Now when 1893 01:37:56.600 --> 01:37:59.560 you buy something from them, I want you to go 1894 01:37:59.720 --> 01:38:03.600 check out their actual warranty, if you'd go to Appliance 1895 01:38:03.640 --> 01:38:04.520 Factory Outlet. 1896 01:38:04.840 --> 01:38:06.680 In fact, I killed the window on accident. 1897 01:38:07.159 --> 01:38:11.840 If you just google Appliance Factory Outlet warranty and you 1898 01:38:11.880 --> 01:38:16.600 can actually go right to their warranty, and it's pretty amazing. 1899 01:38:18.239 --> 01:38:20.039 It's just absolutely amazing. 1900 01:38:20.079 --> 01:38:24.479 Look at their terms of service, scroll down and you're 1901 01:38:24.560 --> 01:38:26.760 just going to be astounded by their warranty. 1902 01:38:27.119 --> 01:38:27.800 I'm only going to. 1903 01:38:27.840 --> 01:38:30.199 Read a few parts of it because it's very long, 1904 01:38:30.279 --> 01:38:33.000 a lot of legal ease, but basically it says, our 1905 01:38:33.039 --> 01:38:38.239 services are provided on an as is and as available basis. 1906 01:38:38.720 --> 01:38:42.800 You expressly agree that the use of any service offered 1907 01:38:42.840 --> 01:38:47.479 by us at your own soul risk. To the fullest extent. 1908 01:38:49.199 --> 01:38:55.319 We disclaim all warranties of any kind, whether express or implied, 1909 01:38:55.760 --> 01:39:01.920 including without limitation, any warranty of merchant ability, fitness. It 1910 01:39:02.000 --> 01:39:04.840 goes on and on. Then I'm gonna drop down another 1911 01:39:05.279 --> 01:39:08.760 bit on it. We do not make any warranty regarding 1912 01:39:08.880 --> 01:39:13.560 any good or service purchased or obtained through us, from 1913 01:39:13.680 --> 01:39:19.039 any service offered by us, any transaction entered into US 1914 01:39:19.479 --> 01:39:24.319 through any service offered. We or don't create or shall 1915 01:39:24.399 --> 01:39:28.319 create any warranty not expressly made. They're basically saying, we 1916 01:39:28.399 --> 01:39:32.319 have no warranty. You can read this yourself. It's long, 1917 01:39:32.680 --> 01:39:35.640 but every other thing is we have no warranty. So 1918 01:39:35.760 --> 01:39:39.399 when people call up, it's kind of funny. I don't 1919 01:39:39.439 --> 01:39:42.439 quite understand, Like I would never read that. I've been 1920 01:39:42.479 --> 01:39:45.079 to appliance factory and when I found out they were 1921 01:39:45.119 --> 01:39:48.439 scratching then in other things, and their warranties are kind 1922 01:39:48.479 --> 01:39:51.039 of weird. And when I say that, I read everything 1923 01:39:51.079 --> 01:39:53.279 they say on their website. They're not everything. I just 1924 01:39:53.319 --> 01:39:57.000 went to the juicy tidbits how they're warranty states they 1925 01:39:57.039 --> 01:40:00.840 have no warranty, no implied warranty. But what me nuts 1926 01:40:01.319 --> 01:40:03.159 because they do give you a warranty on some of 1927 01:40:03.199 --> 01:40:06.399 the scratch and dent stuff, but it's actually done through 1928 01:40:06.479 --> 01:40:09.199 their own company. I believe it's your own company or 1929 01:40:09.239 --> 01:40:11.880 a company they hire to fix it. And then we 1930 01:40:11.960 --> 01:40:14.720 get calls all the time saying they tried to fix 1931 01:40:14.760 --> 01:40:16.000 it and it doesn't work. 1932 01:40:16.199 --> 01:40:16.960 So they tried. 1933 01:40:17.000 --> 01:40:20.359 The callers try to call up the manufacturer, and then 1934 01:40:20.399 --> 01:40:22.399 that's when they learn on some of the products you 1935 01:40:22.439 --> 01:40:25.880 buy there you don't have a manufacturer's warranty because it's 1936 01:40:25.880 --> 01:40:28.960 a second So, Alan, I want to go back. What 1937 01:40:29.119 --> 01:40:33.000 is your actual problem with your fridge? You bought from 1938 01:40:33.039 --> 01:40:34.000 appliance factory. 1939 01:40:35.600 --> 01:40:39.399 So the problem is it will shut off for a 1940 01:40:39.479 --> 01:40:42.720 day or two whenever it feels like it. 1941 01:40:43.159 --> 01:40:45.479 So how long will it stay off? Does it like 1942 01:40:45.520 --> 01:40:47.560 shut off and come right back on? You have to 1943 01:40:47.640 --> 01:40:50.239 reset it by unplugging it. What does that mean? 1944 01:40:51.720 --> 01:40:54.520 No, that does not work. I can't. I can't do 1945 01:40:54.560 --> 01:40:59.119 a hard reset. It just shuts off and it'll come 1946 01:40:59.159 --> 01:41:02.279 back on into criminally whenever it feels like it. When 1947 01:41:02.279 --> 01:41:03.319 it gets enough rest. 1948 01:41:05.600 --> 01:41:06.560 Well that's insane. 1949 01:41:06.640 --> 01:41:09.159 So does it go long enough to where the food 1950 01:41:09.199 --> 01:41:12.560 goes bad? If you don't move it, it will? 1951 01:41:12.640 --> 01:41:16.039 Yes, I wonder if it's overheating. We're talking compressor. 1952 01:41:16.039 --> 01:41:17.359 Are we talking like the lights? 1953 01:41:17.640 --> 01:41:19.359 You open the door, the lights are not even coming on. 1954 01:41:19.560 --> 01:41:21.319 That's a good question. Are the lights still on? 1955 01:41:23.279 --> 01:41:23.520 No? 1956 01:41:24.079 --> 01:41:27.479 Nothing works on it except the control panel on the front, 1957 01:41:27.520 --> 01:41:30.039 so it lights up but nothing else works. 1958 01:41:30.479 --> 01:41:34.079 Could be the overload of the compressor. The compressor is 1959 01:41:34.119 --> 01:41:36.159 getting very hot and then it shuts down. 1960 01:41:36.199 --> 01:41:38.279 And one of the reasons it'll do that is that 1961 01:41:38.399 --> 01:41:39.119 vent in the back. 1962 01:41:39.199 --> 01:41:42.279 Most fridges are in that little cubby, and that fridge 1963 01:41:42.279 --> 01:41:44.399 in the back can get very dusty, and all of 1964 01:41:44.439 --> 01:41:47.159 a sudden, even though that fan is trying to spin 1965 01:41:47.239 --> 01:41:48.439 and doing its job, it's not. 1966 01:41:48.840 --> 01:41:51.760 But so you've had these guys out. What were you saying, Bow. 1967 01:41:51.800 --> 01:41:52.680 That's very true. 1968 01:41:52.720 --> 01:41:54.720 It could be blocked up with dirt in the back 1969 01:41:54.800 --> 01:41:58.199 and you're not getting enough air circulation across that compressor. 1970 01:41:58.279 --> 01:41:58.560 It's on. 1971 01:41:58.680 --> 01:42:02.479 It doesn't sound totally electrical thanks to dragging in that question, 1972 01:42:03.000 --> 01:42:05.920 because the bottom line is if everything was going out, 1973 01:42:05.920 --> 01:42:09.520 we could be looking at something completely different. But because 1974 01:42:09.560 --> 01:42:12.119 something is on, even if it's just the lights in 1975 01:42:12.159 --> 01:42:14.520 the front, by the icemaker or whatever. So, but what 1976 01:42:14.720 --> 01:42:18.439 happens you call appliance factory outlet. You said a few 1977 01:42:18.520 --> 01:42:21.199 days before the warranty went out, you walked in there. 1978 01:42:21.319 --> 01:42:23.640 When you walked in there, did you talk to the manager? 1979 01:42:23.680 --> 01:42:24.159 What'd you do? 1980 01:42:25.520 --> 01:42:28.800 I talked to the general manager and he told me that, 1981 01:42:28.960 --> 01:42:32.079 you know, they take care of it. So they gave 1982 01:42:32.119 --> 01:42:36.199 me a number to call for brand sources or service. 1983 01:42:36.439 --> 01:42:39.279 Yeah, that's the that's the outside company. I don't know 1984 01:42:39.319 --> 01:42:42.039 if they own brand Source or what, but that's the company. 1985 01:42:42.079 --> 01:42:45.119 When you don't have a manufacturer's warranty through them, they 1986 01:42:45.199 --> 01:42:46.159 use brand source. 1987 01:42:47.640 --> 01:42:47.920 Yeah. 1988 01:42:48.439 --> 01:42:51.520 So brand source comes out and replaces a control panel 1989 01:42:51.880 --> 01:42:56.079 in one of the drawers, and well, miraculously the refrigerator 1990 01:42:56.119 --> 01:43:02.239 started working again. So uh, a few weeks later it 1991 01:43:02.600 --> 01:43:03.239 shut off. 1992 01:43:03.119 --> 01:43:04.680 Again the exact same thing. 1993 01:43:06.039 --> 01:43:09.079 Hey, you didn't yeah, the refrigerators. You didn't fix the 1994 01:43:09.239 --> 01:43:12.680 original problem. And I're like, well, it's out of warranty now. 1995 01:43:12.760 --> 01:43:16.520 So well, here's what I do. Here's the problem. 1996 01:43:16.560 --> 01:43:19.000 How are you going to prove without having an expert 1997 01:43:19.039 --> 01:43:23.199 come out there, that it's the same exact issue. You 1998 01:43:23.279 --> 01:43:25.560 follow what I'm saying. I know all the symptoms are 1999 01:43:25.600 --> 01:43:28.119 the same. But they could say, oh, no, the reason 2000 01:43:28.159 --> 01:43:30.600 it's doing it this time is that. But when you 2001 01:43:30.640 --> 01:43:34.079 say it's doing the same thing, you mean identical. It 2002 01:43:34.199 --> 01:43:36.800 shut off. You still have the light on in the front, 2003 01:43:36.840 --> 01:43:37.920 but everything else. 2004 01:43:37.760 --> 01:43:40.039 Is dead exactly. 2005 01:43:40.560 --> 01:43:42.560 I take them the small claims, and I know I 2006 01:43:42.600 --> 01:43:45.000 say that a lot. I'm telling you, they're not going 2007 01:43:45.039 --> 01:43:47.119 to do anything from here, but I think if you 2008 01:43:47.199 --> 01:43:50.800 can show them that they you had the exact problem 2009 01:43:51.279 --> 01:43:53.920 numerous times. They came out and fixed it when it 2010 01:43:53.960 --> 01:43:56.800 was under warranty. And how long after that did it 2011 01:43:56.880 --> 01:43:57.439 happen again? 2012 01:43:59.359 --> 01:44:02.359 It was about three weeks a month, I'm telling you. 2013 01:44:03.920 --> 01:44:06.119 So I called him back and they sent out the 2014 01:44:06.119 --> 01:44:10.960 same technician and he pulled the same control panel out 2015 01:44:11.479 --> 01:44:13.840 and put it back in and says, well, that's all 2016 01:44:13.880 --> 01:44:14.359 I can do. 2017 01:44:15.960 --> 01:44:17.520 He do you a good job. 2018 01:44:17.680 --> 01:44:20.479 You need to call brand source back and request a 2019 01:44:20.520 --> 01:44:21.720 supervisor technician. 2020 01:44:21.760 --> 01:44:23.560 Wait wait, wait though, when he did that, did it 2021 01:44:23.600 --> 01:44:26.760 turn back on? No? 2022 01:44:26.760 --> 01:44:26.960 No. 2023 01:44:27.279 --> 01:44:29.479 The second time he came out, it was already off. 2024 01:44:29.680 --> 01:44:31.079 It had decided to quit working. 2025 01:44:31.159 --> 01:44:31.840 So at least he. 2026 01:44:31.880 --> 01:44:36.079 Got to see it not working and they had Well, 2027 01:44:36.319 --> 01:44:37.560 so I called kitchen age. 2028 01:44:37.640 --> 01:44:39.199 Well wait a minute, so that's good. 2029 01:44:39.520 --> 01:44:43.399 Actually what you said is actually good for you, because 2030 01:44:43.479 --> 01:44:46.119 that proves in a lot of ways what he did 2031 01:44:46.199 --> 01:44:49.520 the first time didn't fix it. It really had nothing 2032 01:44:49.560 --> 01:44:53.920 to do with it. Because I'm on doctor. The first 2033 01:44:53.960 --> 01:44:55.880 time he came out, it was running again. 2034 01:44:56.000 --> 01:44:56.239 Right. 2035 01:44:58.319 --> 01:45:00.000 The first time he came out. 2036 01:45:00.079 --> 01:45:01.039 And swap the board. 2037 01:45:02.920 --> 01:45:04.800 Uh, I'm sorry again. 2038 01:45:04.960 --> 01:45:10.640 He swapped the board right right, and it was running 2039 01:45:10.760 --> 01:45:13.439 before he swapped it, and it was running after he 2040 01:45:13.520 --> 01:45:14.079 swapped it. 2041 01:45:16.800 --> 01:45:19.840 Let me think back. It is about eight nine months ago. 2042 01:45:20.640 --> 01:45:23.079 Oh my god, Now you're so far out of warranty 2043 01:45:23.119 --> 01:45:23.800 it's insane. 2044 01:45:23.960 --> 01:45:24.479 Goot. 2045 01:45:25.159 --> 01:45:29.520 Oh right, No, it was what the hell are you 2046 01:45:29.600 --> 01:45:30.840 doing for a fridge? Right now? 2047 01:45:30.880 --> 01:45:33.600 I got to ask some other questions. Now I'm scratching 2048 01:45:33.680 --> 01:45:35.960 my head. Did you buy a new one? 2049 01:45:36.800 --> 01:45:36.920 Uh? 2050 01:45:38.880 --> 01:45:42.520 No, my sister gave me a refrigerator, so I put 2051 01:45:42.520 --> 01:45:43.319 one in the garage. 2052 01:45:43.319 --> 01:45:44.399 I got you, what I do? 2053 01:45:44.560 --> 01:45:45.039 I got you? 2054 01:45:45.479 --> 01:45:47.680 Well, I would take him. Honestly, I think you have 2055 01:45:47.720 --> 01:45:50.760 a shot in small claims court because if they came 2056 01:45:50.800 --> 01:45:53.239 out and did something that didn't fix it while it 2057 01:45:53.359 --> 01:45:56.239 was under warranty, if it is the same issue, you're 2058 01:45:56.239 --> 01:45:58.760 going to have to explain and prove to the judge 2059 01:45:58.760 --> 01:46:01.560 it is or to the media. The bottom line is 2060 01:46:01.600 --> 01:46:03.520 you're in the right, but it's gonna be a lot 2061 01:46:03.520 --> 01:46:06.279 of uphill work when you get in front of that judge. 2062 01:46:06.319 --> 01:46:09.079 You're gonna have to have another appliance center figure out 2063 01:46:09.119 --> 01:46:11.600 what it is and tell you. You're gonna have to 2064 01:46:11.600 --> 01:46:14.439 pay some dollars to figure out what's wrong with it? 2065 01:46:14.479 --> 01:46:18.800 Now? Okay, how much is this thing worth? 2066 01:46:20.359 --> 01:46:22.439 They are have kitchen at at least look at it 2067 01:46:22.520 --> 01:46:26.159 because brand source never called them to find out what 2068 01:46:26.279 --> 01:46:27.199 the real issue was. 2069 01:46:27.479 --> 01:46:28.520 Yeah, why don't you do that? 2070 01:46:28.560 --> 01:46:30.479 Why don't you have someone else come out and look 2071 01:46:30.520 --> 01:46:32.920 at it and figure out what the problem was, and 2072 01:46:32.960 --> 01:46:36.199 then they can help you by writing something up saying 2073 01:46:36.239 --> 01:46:38.760 this is that wasn't what the problem is when he 2074 01:46:38.800 --> 01:46:42.079 called with this exact same problem going on? 2075 01:46:43.439 --> 01:46:46.560 Ah right, okay, all right, man, Hey, follow up on 2076 01:46:46.640 --> 01:46:49.880 that stuff. I love when people follow up with all right, Alan, 2077 01:46:50.079 --> 01:46:50.560 go ahead, Doc. 2078 01:46:50.680 --> 01:46:53.760 I have a guy that does with appliances. Who is 2079 01:46:54.159 --> 01:46:56.600 I can't say it on the air, why but because 2080 01:46:56.600 --> 01:46:58.840 he's rather just want to name mentioned because I think 2081 01:46:58.880 --> 01:47:01.159 he works for applians. Come, Oh, I see if he 2082 01:47:01.199 --> 01:47:03.279 came out to while six of the fridge in about 2083 01:47:03.319 --> 01:47:06.680 ten minutes when the icemaker wasn't working. Oh, I'll give 2084 01:47:06.720 --> 01:47:08.640 you his name off the air, Allen, give him a 2085 01:47:08.640 --> 01:47:12.239 call for one hundred bucks, will come out and give 2086 01:47:12.279 --> 01:47:13.439 you an hour's worth of work. 2087 01:47:14.520 --> 01:47:16.199 Hey, I want to Hey, thanks for the call. Man 2088 01:47:16.239 --> 01:47:18.239 three O three seven one three A two five five. 2089 01:47:18.279 --> 01:47:19.439 We do have a couple of lines open. 2090 01:47:19.640 --> 01:47:22.000 I want to ask you something, Doc, and I want 2091 01:47:22.000 --> 01:47:22.960 to ask both something. 2092 01:47:23.479 --> 01:47:26.439 There's this guy on YouTube. You can always watch this 2093 01:47:26.600 --> 01:47:29.560 on YouTube. We've got you know, people watching us right now. 2094 01:47:30.800 --> 01:47:33.640 You go to YouTube, you type in Troubleshooter Network, you'll 2095 01:47:33.640 --> 01:47:36.439 find our live show every day Monday through Friday. You 2096 01:47:36.479 --> 01:47:38.079 can see us here us during breaks. 2097 01:47:38.119 --> 01:47:38.640 It's like a. 2098 01:47:38.600 --> 01:47:41.000 Show within his show. But we've got one guy. He's 2099 01:47:41.000 --> 01:47:42.920 a great listener. He's been around on here forever. 2100 01:47:43.039 --> 01:47:44.840 Dave h. It's all I know him by. 2101 01:47:45.680 --> 01:47:49.520 This guy always has issues when we talk about businesses. 2102 01:47:49.520 --> 01:47:52.479 He actually put on there. We shouldn't read their warranty. 2103 01:47:52.880 --> 01:47:56.239 I can't even make that makes sense in my brain. 2104 01:47:56.840 --> 01:47:59.680 Why we wouldn't read a warranty. That's so important for 2105 01:47:59.720 --> 01:48:03.279 listen nerves to hear and understand. When you do business 2106 01:48:03.600 --> 01:48:06.359 with the clients factory outlet, you should at least go 2107 01:48:06.439 --> 01:48:10.279 look at their warranty, which basically says, if you're buying 2108 01:48:10.359 --> 01:48:12.079 it as is, you have no warranty. 2109 01:48:12.439 --> 01:48:14.520 But where's the mentality come from. 2110 01:48:14.640 --> 01:48:17.399 It's important that you read that warranty so people know 2111 01:48:17.439 --> 01:48:22.439 that Factory Appliance Outlets warranty expressly agrees that their warranty 2112 01:48:22.640 --> 01:48:25.000 sucks and pears will need to know that. 2113 01:48:25.119 --> 01:48:27.600 It drives me in saying, this guy, though, what do 2114 01:48:27.640 --> 01:48:30.600 you think to mentality? Is a guy that sticks up 2115 01:48:30.680 --> 01:48:33.279 for a business. When people walk in there, they don't 2116 01:48:33.279 --> 01:48:36.640 realize some of this scratch and dent stuff has no warranty. 2117 01:48:36.960 --> 01:48:40.039 There are seconds they're bought from, like you know, they're 2118 01:48:40.039 --> 01:48:42.600 bought maybe home Depot made an order and a truck 2119 01:48:42.640 --> 01:48:45.319 fell over and they're all beat up and scratched in debt. 2120 01:48:45.359 --> 01:48:48.359 They buy that and then they sell it with no warranty, and. 2121 01:48:48.399 --> 01:48:53.000 Truth is truth. We didn't malign them, we didn't slander them. 2122 01:48:53.239 --> 01:48:56.199 We just read their warranty without any correction. 2123 01:48:56.239 --> 01:48:58.800 And on top of that, the other thing we mentioned, 2124 01:48:58.800 --> 01:49:02.000 how many complaints we get on them recently. I would 2125 01:49:02.039 --> 01:49:04.680 love to know from somebody email us at help at 2126 01:49:04.680 --> 01:49:08.079 troubleshooter dot com what's changed. I have no doubt in 2127 01:49:08.119 --> 01:49:13.079 my mind a position or management meaning upper management owned 2128 01:49:13.159 --> 01:49:17.279 change or ownership with make the owners call. Something has 2129 01:49:17.479 --> 01:49:19.439 changed in the last three four months? 2130 01:49:19.439 --> 01:49:28.279 What the hell is it? Hang on go with a 2131 01:49:28.359 --> 01:49:31.880 sure thing Denver's Best roofer Excel Roofing dot com. You 2132 01:49:31.920 --> 01:49:37.680 don't pay a cent until you're content. Time for an 2133 01:49:37.720 --> 01:49:42.279 insurance checkup free no obligation comparison call Compass Insurance. Pay 2134 01:49:42.399 --> 01:49:45.439 too much your coverage at dozens of insurance companies find 2135 01:49:45.439 --> 01:49:47.800 out now three oh three seven to seven to one help. 2136 01:49:47.960 --> 01:49:50.600 You'll think you're his only customer when you choose Frank 2137 01:49:50.680 --> 01:49:53.119 durand the real estate man dot com to list your 2138 01:49:53.159 --> 01:49:56.319 home with Remax Alliance three oh three nine two zero 2139 01:49:56.399 --> 01:49:57.359 sixteen twenty two. 2140 01:49:59.239 --> 01:50:03.359 You know, years ago, I was sitting here and this 2141 01:50:03.399 --> 01:50:06.159 person called up and I'm trying to find this contract. 2142 01:50:06.479 --> 01:50:10.199 I was just talking about Appliance Factory Outlet and their 2143 01:50:10.279 --> 01:50:13.000 warranty that basically says we don't have a warranty. You 2144 01:50:13.079 --> 01:50:16.399 really should go read it yourself. Just google it Appliance 2145 01:50:16.439 --> 01:50:18.319 Factory Outlet warranty and go. 2146 01:50:18.319 --> 01:50:20.720 Look at it for yourself. It's hard to believe it's there, 2147 01:50:20.760 --> 01:50:21.520 but it is. Now. 2148 01:50:21.880 --> 01:50:25.720 Listen to this, though, someone on YouTube pointed out a 2149 01:50:25.760 --> 01:50:28.840 better one we had years ago, and I remember the 2150 01:50:28.840 --> 01:50:31.079 company's name was Luna. I don't know if it was 2151 01:50:31.199 --> 01:50:37.159 Lunar Roofing, Luna Construction. I'm pretty sure yeah, Lunatic. It 2152 01:50:37.239 --> 01:50:39.960 had something to do with either like a deck or 2153 01:50:40.000 --> 01:50:43.279 retaining wall, some kind of projects. So the caller called 2154 01:50:43.319 --> 01:50:45.680 up and had a problem of going, this thing's horrible. 2155 01:50:45.760 --> 01:50:49.000 It's fallen apart. Once again, I wish I could remember. 2156 01:50:48.680 --> 01:50:50.760 What it was. Let's just say it was a deck. 2157 01:50:51.600 --> 01:50:55.920 And when I call up to complain, the owner, who 2158 01:50:56.039 --> 01:51:01.079 I assume is mister Luna, says, look at my warranty 2159 01:51:01.119 --> 01:51:05.119 at the bottom. So she sent over the contract and 2160 01:51:05.199 --> 01:51:07.800 at the bottom of the contract she signed was what 2161 01:51:07.840 --> 01:51:13.640 we refer to as the Luna clause. And this isn't verbatim, 2162 01:51:13.760 --> 01:51:16.239 but this is very close to what it said. The 2163 01:51:16.279 --> 01:51:20.520 guy was definitely not from the US. Hispanic guy English 2164 01:51:20.640 --> 01:51:24.039 was very bad. So you got to remember that for context, 2165 01:51:24.159 --> 01:51:29.319 because here's basically what it said. If you know, happy 2166 01:51:29.800 --> 01:51:34.720 with Luna work and Luna don't agree, no warranty for you. 2167 01:51:36.079 --> 01:51:39.640 That's what it said. Once again, that's not verbatim, but 2168 01:51:39.880 --> 01:51:42.920 it's about as close to that as I can remember. 2169 01:51:43.199 --> 01:51:46.359 And I will find that people are telling me I 2170 01:51:46.399 --> 01:51:50.000 actually posted it that day on our YouTube feed, but 2171 01:51:50.079 --> 01:51:52.199 I wouldn't even know where to start going back for that, 2172 01:51:52.279 --> 01:51:53.079 but I would love. 2173 01:51:52.960 --> 01:51:53.600 To read it to you. 2174 01:51:54.359 --> 01:51:57.600 It was the worst warranty of no warranties ever. If 2175 01:51:57.720 --> 01:52:01.680 Luna no agree, you get nothing, I mean, and it 2176 01:52:01.760 --> 01:52:04.600 went on to say other stuff like that it was 2177 01:52:04.680 --> 01:52:08.560 something else. It was really really something else. Mike, what's 2178 01:52:08.560 --> 01:52:12.479 going on with Amazon? That's a company we occasionally get 2179 01:52:12.520 --> 01:52:13.680 calls on, but not a lot. 2180 01:52:16.399 --> 01:52:21.800 Hello, Hello, Mike. Sorry, No, you're good man. 2181 01:52:21.840 --> 01:52:24.840 What's going on with Amazon? I mean, we rarely get issues, 2182 01:52:25.640 --> 01:52:26.159 I know, And. 2183 01:52:26.119 --> 01:52:28.119 This is the first time this has ever happened to me, 2184 01:52:28.159 --> 01:52:30.239 but apparently it's happened in quite a few people. 2185 01:52:30.319 --> 01:52:30.800 What is it? 2186 01:52:30.960 --> 01:52:31.359 Okay? 2187 01:52:31.920 --> 01:52:37.000 I ordered two identical framed mirrors from Amazon. 2188 01:52:36.760 --> 01:52:40.439 Okay, like for a bathroom or something, a vanity okay, yep. 2189 01:52:41.119 --> 01:52:44.359 And they showed up about a week apart and they 2190 01:52:44.359 --> 01:52:47.960 were both broken. Okay. Yeah, So I went back to 2191 01:52:48.279 --> 01:52:52.119 UPS store to return them, and this is where it 2192 01:52:52.119 --> 01:52:55.439 gets weird. They wanted them put back in the same 2193 01:52:55.640 --> 01:52:58.479 box together. Well, they didn't come in a box together. 2194 01:52:58.640 --> 01:53:01.319 They came in separate box, right. 2195 01:53:01.279 --> 01:53:03.680 They were ship separately. So I said, let's just tape 2196 01:53:03.720 --> 01:53:08.680 them together. And the UPS guy says they're too heavy. 2197 01:53:08.760 --> 01:53:09.479 So what do I do? 2198 01:53:09.520 --> 01:53:10.159 I only have one? 2199 01:53:10.680 --> 01:53:12.680 Mike, did you go to the UPS store or was 2200 01:53:12.720 --> 01:53:15.880 this a pickup? No, I went to the ups okay, 2201 01:53:15.920 --> 01:53:17.279 so keep going. So then what. 2202 01:53:18.199 --> 01:53:20.560 Okay, so I can't tape them together. I have one 2203 01:53:20.600 --> 01:53:24.359 shipping label, okay, I said, Well, let me ship back 2204 01:53:24.399 --> 01:53:26.920 one and I'll wait for the second shipping label after 2205 01:53:26.960 --> 01:53:33.600 we called the super secret number for Amazon Customer Service okay, 2206 01:53:33.680 --> 01:53:36.319 which comes from some third world country. I'm sure because 2207 01:53:36.359 --> 01:53:37.600 I couldn't understand anybody. 2208 01:53:37.680 --> 01:53:38.399 Yeah. 2209 01:53:38.439 --> 01:53:43.000 Anyway, I get the shuffle and I can't return one 2210 01:53:43.039 --> 01:53:45.680 mirror with the one shipping label I have. I have 2211 01:53:45.760 --> 01:53:47.079 to have both shipping labels. 2212 01:53:47.079 --> 01:53:48.720 So when you go to your I want to ask 2213 01:53:48.760 --> 01:53:51.600 a basic question. When you go to your Amazon account 2214 01:53:51.920 --> 01:53:55.520 and you start the refund process, you're saying, when you 2215 01:53:55.640 --> 01:53:59.159 choose one of the mirrors, both of them are there. 2216 01:53:59.199 --> 01:54:03.439 It was the same even though they were shipped separately. Right, 2217 01:54:04.000 --> 01:54:07.279 that is very interesting. Do you still have the shipping 2218 01:54:07.359 --> 01:54:09.880 label from the one that showed up later? 2219 01:54:10.720 --> 01:54:11.520 Well, this was the. 2220 01:54:11.479 --> 01:54:14.520 Part that was really good was I kept pulling back 2221 01:54:14.600 --> 01:54:16.560 every three days, and they kept saying, yeah, it's on 2222 01:54:17.039 --> 01:54:19.680 where you should have it on your email or something 2223 01:54:19.760 --> 01:54:22.439 like that. Yeah, And eventually they ran it out of 2224 01:54:22.479 --> 01:54:24.319 the thirty days to where I could return it. So 2225 01:54:24.359 --> 01:54:26.439 I eventually just said, you know what, I took it 2226 01:54:26.439 --> 01:54:27.039 in shorts. 2227 01:54:27.239 --> 01:54:28.600 Did you already e mail in the one? 2228 01:54:29.439 --> 01:54:29.760 Breah? 2229 01:54:30.560 --> 01:54:30.920 Yeah? 2230 01:54:31.000 --> 01:54:32.520 Oh it's two bad because all you had to do 2231 01:54:33.000 --> 01:54:35.479 was make a xerox copy of the second label and 2232 01:54:35.520 --> 01:54:36.479 stick it on the box. 2233 01:54:36.560 --> 01:54:38.920 Did you you got the refund on the one now? Right? 2234 01:54:39.840 --> 01:54:42.039 Yeah? I didn't get a refund on either one because 2235 01:54:42.079 --> 01:54:44.479 I had to ship them both back and I had 2236 01:54:44.520 --> 01:54:45.960 to have them a separate label. 2237 01:54:46.239 --> 01:54:48.720 No, but you did. Listen, listen to what I'm saying. 2238 01:54:49.039 --> 01:54:51.760 You did get the refund on the one? 2239 01:54:52.119 --> 01:54:56.560 No, No, because label was for both. 2240 01:54:56.239 --> 01:54:57.960 Of them and you only shipped one. 2241 01:54:58.960 --> 01:55:02.680 I couldn't ship one because the of the refund label was. 2242 01:55:03.439 --> 01:55:06.800 I understand it. It is a very strange problem. Now 2243 01:55:07.800 --> 01:55:11.319 there's a couple ways you could handle it. Okay, how 2244 01:55:11.319 --> 01:55:12.039 long agoes this? 2245 01:55:13.000 --> 01:55:15.239 Oh it's been sixty days? Now? 2246 01:55:15.279 --> 01:55:17.000 Do you still have both mirrors? 2247 01:55:17.560 --> 01:55:17.760 No? 2248 01:55:17.880 --> 01:55:19.800 I finally threw them away. There are more pieces than 2249 01:55:19.800 --> 01:55:20.359 I could count. 2250 01:55:20.479 --> 01:55:21.159 That's not good. 2251 01:55:22.159 --> 01:55:25.319 So I'm I'm not trying to get a refund anymore. 2252 01:55:25.600 --> 01:55:28.439 No, Well, hold on, hold on, I've dealt with Amazon 2253 01:55:28.479 --> 01:55:29.680 so many times, it's crazy. 2254 01:55:29.720 --> 01:55:29.880 Man. 2255 01:55:30.279 --> 01:55:32.520 The one way that I would have done it, okay, 2256 01:55:32.920 --> 01:55:36.239 I would have ordered two new mirrors that hopefully show 2257 01:55:36.319 --> 01:55:39.079 up not cracked, and then I would have shipped the 2258 01:55:39.119 --> 01:55:41.680 other ones back, the broken ones. But you can't do 2259 01:55:41.760 --> 01:55:45.119 that anymore. Then you're not actually getting a refund on 2260 01:55:45.159 --> 01:55:48.319 the ones that are out of warranty, you're actually sending back. 2261 01:55:48.159 --> 01:55:49.600 The new ones. You follow what I'm saying. 2262 01:55:50.520 --> 01:55:51.560 I do now. 2263 01:55:51.600 --> 01:55:54.000 The second thing I've done, and this drove me crazy. 2264 01:55:54.399 --> 01:55:57.279 I ordered a computer on Amazon, a little mini computer. 2265 01:55:57.640 --> 01:55:59.960 I mean the things like the size of a cell phone, 2266 01:56:00.479 --> 01:56:03.840 and it plugs into the back of a TV HDMI 2267 01:56:04.039 --> 01:56:07.319 and basically it's more of an entertainment system, but it's 2268 01:56:07.319 --> 01:56:10.199 a little Windows system. It showed up and it would 2269 01:56:10.239 --> 01:56:14.479 overheat so fast it was crazy. So I started it. 2270 01:56:14.560 --> 01:56:18.239 I shipped it back. Unlike you, I had no problem 2271 01:56:18.359 --> 01:56:21.520 shipping it. The company received it, but I still didn't 2272 01:56:21.520 --> 01:56:24.880 get a credit. I waited, still didn't get a credit. Waited, 2273 01:56:24.960 --> 01:56:28.479 still didn't get a credit. Then the company said that 2274 01:56:28.600 --> 01:56:32.079 they didn't receive it. I sent Amazon and the third 2275 01:56:32.159 --> 01:56:35.680 party proof that I sent it. They got it, and 2276 01:56:35.760 --> 01:56:38.039 I sent them proof they received it. Still didn't get 2277 01:56:38.039 --> 01:56:41.079 a credit. Then I got sick of dealing with it, 2278 01:56:41.159 --> 01:56:43.640 and sick of dealing with the same people that I 2279 01:56:43.720 --> 01:56:46.640 talked to on the Amazon side one hundred times, like 2280 01:56:46.720 --> 01:56:50.359 you that barely speak English. I called up my credit 2281 01:56:50.359 --> 01:56:53.880 card company and I told them I sent it back. 2282 01:56:54.199 --> 01:56:56.880 Amazon said I'd get a credit. I never got one. 2283 01:56:57.279 --> 01:56:59.760 They gave me a credit for the two hundred bucks 2284 01:56:59.880 --> 01:57:04.560 or whatever. It was a provisional credit, and they never 2285 01:57:04.680 --> 01:57:08.239 pulled the provisional credit. Another words, I got to keep 2286 01:57:08.279 --> 01:57:11.159 my money, so I ended up getting fully refund. 2287 01:57:12.520 --> 01:57:12.760 Yeah. 2288 01:57:12.800 --> 01:57:15.399 That was the biggest problem I had was UPS. People 2289 01:57:15.760 --> 01:57:17.880 were just flat telling me there was nothing they can. 2290 01:57:17.840 --> 01:57:18.319 Help me with. 2291 01:57:18.600 --> 01:57:18.960 Yeah. 2292 01:57:19.039 --> 01:57:21.039 I couldn't send one, I couldn't spend two. 2293 01:57:21.359 --> 01:57:24.119 Well, they sound like morons at UPS. I mean, you 2294 01:57:24.159 --> 01:57:25.479 know it's the UPS store. 2295 01:57:25.560 --> 01:57:28.920 Hey, Mike, did you want them to box it? Or 2296 01:57:29.079 --> 01:57:31.800 did you box it? 2297 01:57:31.800 --> 01:57:33.840 It was still in the box. I didn't have to 2298 01:57:33.920 --> 01:57:36.199 check and see inside if the mirror was broken because 2299 01:57:36.239 --> 01:57:37.279 it went jingle jingle. 2300 01:57:37.399 --> 01:57:39.520 Oh, Because what you could have done was just put 2301 01:57:39.840 --> 01:57:43.640 both in one box before you brought it to UPS 2302 01:57:43.880 --> 01:57:46.239 and just tick the label on the one box that 2303 01:57:46.279 --> 01:57:48.680 they you know, they don't care about weight. They just 2304 01:57:48.800 --> 01:57:49.560 chaud you for it. 2305 01:57:50.520 --> 01:57:52.600 Well, see, I was just gonna take the two boxes. 2306 01:57:52.800 --> 01:57:53.119 I got it. 2307 01:57:53.159 --> 01:57:54.960 Listen, man, I got to take a break. I'm telling 2308 01:57:55.000 --> 01:57:56.680 you what I would do. It's too late if you 2309 01:57:56.720 --> 01:57:58.399 threw the mirrors out for option I. 2310 01:57:58.279 --> 01:58:01.000 Watch, I got you. I was just saying, call up, just. 2311 01:58:01.000 --> 01:58:04.000 Dispute your Amazon charge. That's all you gotta do. Man, 2312 01:58:04.039 --> 01:58:06.720 They're not gonna mess with you. I'm telling you Amazon 2313 01:58:07.000 --> 01:58:10.520 is not gonna is not gonna pull back to that provisional credit. 2314 01:58:10.840 --> 01:58:14.119 Go with a sure thing Denver's Best roofer Excel Roofing 2315 01:58:14.199 --> 01:58:16.840 dot com. You don't pay a cent until you're content. 2316 01:58:20.239 --> 01:58:23.399 Time for an insurance check up, free no obligation comparison 2317 01:58:23.560 --> 01:58:27.119 call Compass Insurance paying too much your coverage at dozens 2318 01:58:27.119 --> 01:58:29.840 of insurance companies find out now three O three seven 2319 01:58:29.960 --> 01:58:32.720 seven to one help. You'll think you're his only customer 2320 01:58:32.800 --> 01:58:35.039 when you choose Frank durand the real estate Man dot 2321 01:58:35.079 --> 01:58:38.399 com to list your home with Remax Alliance three oh 2322 01:58:38.439 --> 01:58:42.880 three nine two zero sixteen twenty two. All right, three oh. 2323 01:58:42.760 --> 01:58:45.680 Three seven one three A two five. I promise I'll 2324 01:58:45.720 --> 01:58:48.920 get to the phones. But I got a little personal 2325 01:58:49.119 --> 01:58:50.439 issue I've been thinking about. 2326 01:58:52.159 --> 01:58:57.119 How do you endorse a good friend of coming up 2327 01:58:57.159 --> 01:59:01.439 on thirty years, somebody you've known prior to their kids, 2328 01:59:02.119 --> 01:59:05.399 prior to them having kids, someone that was there when 2329 01:59:05.399 --> 01:59:08.680 your kids who were born. How do you endorse somebody 2330 01:59:08.880 --> 01:59:12.279 you kind of look at as a brother on one hand, 2331 01:59:12.479 --> 01:59:18.359 a father on one hand, and somewhat of a mentor. 2332 01:59:18.439 --> 01:59:20.439 How do you endorse. 2333 01:59:20.640 --> 01:59:23.920 Someone like that? I'll tell you who I'm talking about. 2334 01:59:23.920 --> 01:59:26.000 It's first time I've talked about this, and I've talked 2335 01:59:26.079 --> 01:59:29.680 Suzanne about how I would do this. I'm talking about Martina. 2336 01:59:30.680 --> 01:59:33.720 What am I endorsing for him? Well, it's amazing. He 2337 01:59:33.800 --> 01:59:38.640 started about five or six years ago. He basically created 2338 01:59:38.640 --> 01:59:43.479 a fund. It's a private fund that you can invest in. Honestly, 2339 01:59:43.520 --> 01:59:45.760 he got sick and tired of paying a lot of fees. 2340 01:59:46.439 --> 01:59:49.199 Now I want you to check it out. And I 2341 01:59:50.000 --> 01:59:52.880 don't even hesitate to say how. 2342 01:59:52.760 --> 01:59:55.800 Great it is. But you need to do the research. 2343 01:59:56.359 --> 01:59:58.640 You need to look it out, you need to go 2344 01:59:58.680 --> 02:00:01.119 to the website, you need to make the phone call, 2345 02:00:01.479 --> 02:00:03.520 you need to ask. Now, I'll tell you something. It's 2346 02:00:03.560 --> 02:00:05.640 not for everybody. And what I mean by that is, 2347 02:00:06.079 --> 02:00:10.119 this isn't buying five thousand dollars worth of something. This 2348 02:00:10.159 --> 02:00:14.319 is money you're investing and you're gonna get a good 2349 02:00:14.399 --> 02:00:17.279 return on it. Now, that's coming from me. I really 2350 02:00:17.319 --> 02:00:19.640 want you to check out the fund and make the call. 2351 02:00:19.880 --> 02:00:21.600 Now I'm going to dial in how I'm going to 2352 02:00:21.680 --> 02:00:24.840 talk about it in the future, but I really want 2353 02:00:24.920 --> 02:00:28.520 you to check the website out and make the phone call. 2354 02:00:28.920 --> 02:00:33.520 I want you to ask the questions. I really do. 2355 02:00:34.039 --> 02:00:36.119 I'm not even going to get into how great it's 2356 02:00:36.159 --> 02:00:39.199 done for time. Do you realize most of his money 2357 02:00:39.760 --> 02:00:42.760 is in his own fund. Now, If that doesn't say 2358 02:00:42.800 --> 02:00:47.159 a lot, I don't know what does. They created basically 2359 02:00:47.399 --> 02:00:52.600 what they call Strategic Wealth Enhancement Learning Logic, or they 2360 02:00:52.640 --> 02:00:56.199 call it SWELL. It's basically an AI program they've been 2361 02:00:56.239 --> 02:01:01.239 working on and it works. Okay, I'm not even going 2362 02:01:01.279 --> 02:01:04.119 to give all the disclaimers right now, because honestly I 2363 02:01:04.159 --> 02:01:07.640 haven't I haven't read enough to get the disclaimers. But 2364 02:01:07.720 --> 02:01:11.680 I know this. Tom Martino created this fund. He's a 2365 02:01:11.840 --> 02:01:15.560 very wealthy man, and he invests most of his own 2366 02:01:15.640 --> 02:01:20.239 money into this fund. And now it is open up 2367 02:01:20.520 --> 02:01:22.600 to a lot of people out there. It is a 2368 02:01:22.680 --> 02:01:26.000 private fund. So call and ask the questions. I'll kind 2369 02:01:26.000 --> 02:01:27.479 of leave it at that, and I'm going to give 2370 02:01:27.479 --> 02:01:29.520 the website out. I think that's the best way to 2371 02:01:29.560 --> 02:01:29.840 do it. 2372 02:01:30.680 --> 02:01:37.520 W eight WM W eight WM Wave eight Wealth Management 2373 02:01:37.800 --> 02:01:40.600 W eight WM dot com. Please go check it out 2374 02:01:40.640 --> 02:01:46.079 right now, W eight WM dot com. Make the call, 2375 02:01:46.880 --> 02:01:49.840 talk to the folks. You're gonna be happy you did now. 2376 02:01:49.880 --> 02:01:53.000 Three O three seven one three eight two five five Doc, 2377 02:01:53.039 --> 02:01:54.159 How do you think I did on that? 2378 02:01:54.199 --> 02:01:58.479 It's kind of I've never endorsed Tom before. It's hard. 2379 02:01:58.800 --> 02:02:02.520 I saw you, I didn't know, but I know a 2380 02:02:02.520 --> 02:02:06.039 little bit about the fund from you know, and I 2381 02:02:06.079 --> 02:02:07.279 am going to invest in it. 2382 02:02:07.760 --> 02:02:09.920 Very nice and I think you did a great job. 2383 02:02:09.960 --> 02:02:13.760 Actually, it's very hard talking about someone you've known forever 2384 02:02:14.119 --> 02:02:17.079 that's a consumer advocate and when you talk about a 2385 02:02:17.119 --> 02:02:21.399 lot of financial stuff. It's just I don't know why 2386 02:02:21.439 --> 02:02:22.359 I find it so hard. 2387 02:02:22.399 --> 02:02:23.199 It's very odd. 2388 02:02:23.439 --> 02:02:25.760 I guess he used to endorse me all the time 2389 02:02:25.760 --> 02:02:27.920 when I own the computer stores, when I own my 2390 02:02:27.920 --> 02:02:30.720 Goodyear stores. So it's kind of weird on the other side, 2391 02:02:30.760 --> 02:02:34.640 But I digress. I got to get to the phone. Oh, 2392 02:02:34.680 --> 02:02:38.920 they have to look into it. I mean absolutely positively. Now, Lucas, 2393 02:02:39.399 --> 02:02:41.640 thank you, First of all for holding so long? What's 2394 02:02:41.680 --> 02:02:42.039 going on? 2395 02:02:45.319 --> 02:02:45.680 You hear me? 2396 02:02:45.720 --> 02:02:48.760 I can hear you perfectly, Lucas. 2397 02:02:48.760 --> 02:02:52.199 Great, Hey, so I have a property manager that's trying 2398 02:02:52.239 --> 02:02:55.760 to charge an erroneous early termination fee for a lease. 2399 02:02:55.600 --> 02:02:58.359 And well, what does the lease say, Let's cut right 2400 02:02:58.399 --> 02:03:00.560 to it. What is the least talk about? Is there 2401 02:03:00.640 --> 02:03:04.079 early termination in there? And if there is something about 2402 02:03:04.119 --> 02:03:07.479 early termination, is it different than what he's trying to charge. 2403 02:03:09.079 --> 02:03:12.359 Well, what happened is I have email correspondence with them 2404 02:03:12.399 --> 02:03:14.920 stating here's what you need to do to go once 2405 02:03:14.960 --> 02:03:18.840 a month. It's automatic in your lease. And I said, okay, great, 2406 02:03:18.840 --> 02:03:21.960 thank you, and gave them the required notice. And I 2407 02:03:22.000 --> 02:03:25.319 even have documentation from the new management company they switched 2408 02:03:25.399 --> 02:03:28.359 during this stating oh yeah, you don't know that anymore. 2409 02:03:28.760 --> 02:03:30.800 It will take it off. And now they're still sending 2410 02:03:30.840 --> 02:03:32.960 me an invoice and not responding to communication. 2411 02:03:34.199 --> 02:03:36.359 That's interesting. You know what I'd like to do. I 2412 02:03:36.399 --> 02:03:38.600 don't know if we have time to give Brad O'Brien up. 2413 02:03:38.600 --> 02:03:42.840 How much are they asking for about five thousand and 2414 02:03:42.920 --> 02:03:44.359 what are you thinking it should be? 2415 02:03:45.840 --> 02:03:46.119 Zero? 2416 02:03:47.039 --> 02:03:49.560 And I'm sorry, Lucas, I'm gonna tell you something I 2417 02:03:49.640 --> 02:03:51.439 was staring at a text that just came in for 2418 02:03:51.560 --> 02:03:54.880 my wife. I actually missed that first part of it. 2419 02:03:55.840 --> 02:03:58.199 I just wasn't paying attention. I don't mind admitting it, 2420 02:03:58.520 --> 02:04:01.239 so say it again, how early you're leaving? 2421 02:04:04.319 --> 02:04:07.359 So we talked to them with an email correspondence, and 2422 02:04:07.439 --> 02:04:09.800 they basically told us how we could go on a 2423 02:04:09.800 --> 02:04:10.560 month to month lease. 2424 02:04:10.680 --> 02:04:11.880 Got it, We're already out of the lease. 2425 02:04:12.439 --> 02:04:14.279 So you were out of the lease. And then basically 2426 02:04:14.359 --> 02:04:16.760 you didn't renew a long term lease. You switched over 2427 02:04:16.840 --> 02:04:19.359 to month to month. Was anything in writing there or 2428 02:04:19.399 --> 02:04:20.760 you basically just stayed there? 2429 02:04:23.359 --> 02:04:27.680 Basically they stated that our lease automatically goes months to month. Yes, 2430 02:04:27.720 --> 02:04:28.840 and we didn't need to do anything. 2431 02:04:29.039 --> 02:04:30.560 And so I was like, okay, great, and now I 2432 02:04:30.640 --> 02:04:32.760 assume and Luke hold on doc. 2433 02:04:32.800 --> 02:04:35.560 And now what I assume they're saying is you had 2434 02:04:35.600 --> 02:04:38.560 to give a certain amount of notice to not renew 2435 02:04:38.600 --> 02:04:39.439 the one year lease. 2436 02:04:42.520 --> 02:04:44.680 They told me the notice, and I already gave them 2437 02:04:44.960 --> 02:04:48.079 that in okay writing and this new management. 2438 02:04:47.920 --> 02:04:50.560 So why are they asking for five thousand dollars now? 2439 02:04:50.560 --> 02:04:55.079 Then I have no idea. It's a new management company. 2440 02:04:55.159 --> 02:04:57.520 I sent them the email correspondents of the previous month, 2441 02:04:57.600 --> 02:04:58.039 same owner. 2442 02:04:58.079 --> 02:05:01.600 Could you send that over to me? Yeah, send it 2443 02:05:01.640 --> 02:05:05.840 to help h E. LP at troubleshooter dot com. Kelly, 2444 02:05:06.199 --> 02:05:09.000 do me a favor and get me that soon. As 2445 02:05:09.319 --> 02:05:11.039 as soon as he does that, hold on, I need 2446 02:05:11.079 --> 02:05:14.119 you to give her the information for you too, Lucas. 2447 02:05:14.159 --> 02:05:16.840 I'm going to send over some of those correspondents, and 2448 02:05:16.880 --> 02:05:19.560 then can you also send me a PDF of the 2449 02:05:19.680 --> 02:05:20.800 original lease? 2450 02:05:23.359 --> 02:05:23.560 Yeah. 2451 02:05:23.560 --> 02:05:24.399 I should be able to do that. 2452 02:05:24.479 --> 02:05:26.159 Yeah, you should be able to find that even just 2453 02:05:26.239 --> 02:05:27.600 right through them. Hold on a second. 2454 02:05:27.680 --> 02:05:30.680 I'm gonna get Brad O'Brien on tomorrow. But if you 2455 02:05:30.760 --> 02:05:33.600 can get me both of those things tonight, he can 2456 02:05:33.640 --> 02:05:36.000 peek at him and we can figure out the best 2457 02:05:36.039 --> 02:05:40.720 way for you to go forward quickly tomorrow morning. Okay, okay, 2458 02:05:40.760 --> 02:05:43.439 all right, hold tight three oh three seven to one 2459 02:05:43.520 --> 02:05:44.239 three talk. 2460 02:05:47.960 --> 02:05:51.239 Go with a sure thing Denver's best roofer Excel roofing 2461 02:05:51.319 --> 02:05:54.000 dot com. You don't pay a cent until you're content. 2462 02:05:57.359 --> 02:05:59.920 Time for an insurance check up free, no obligation. Can 2463 02:06:00.000 --> 02:06:03.840 comparison call compass insurance paying too much your coverage at 2464 02:06:03.840 --> 02:06:06.600 dozens of insurance companies find out now three oh three 2465 02:06:06.760 --> 02:06:09.880 seven seven one help you'll think you're his only customer 2466 02:06:09.920 --> 02:06:12.680 when you choose Frank durand the Realestateman dot com to 2467 02:06:12.760 --> 02:06:16.000 list your home with Remax Alliance three oh three nine 2468 02:06:16.000 --> 02:06:17.520 two zero sixteen twenty two