Speaker 1: Joe nine says it's going to be a rainy Halloween
Speaker 1: when they say rain shows up this afternoon and it's
Speaker 1: likely well, only some very gusty winds. I heard Gus's
Speaker 1: highest forty five miles an hour seventy five to the
Speaker 1: high forty seven overnight with some clouds and Maydian isolated
Speaker 1: shower Sunny tomorrow with high sixty two over night, little
Speaker 1: forty one, a couple of clouds and sunny on Saturday,
Speaker 1: going up to sixty seven. It's sixty seven right now.
Speaker 1: Traffic time.
Speaker 2: Chuck from the UCL Triumphing Center. Count on the expert
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Speaker 2: at u see health dot com. Sat Pound seventy five
Speaker 2: continues to run close to an extra hour due to
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Speaker 2: on the sixth Street Viaduct near Dalton. Chuck King, Vermont
Speaker 2: fifty five KRC the talk station.
Speaker 1: A thirty one fifty u KRCD doc station Friday Eve.
Speaker 1: The pleasure and the Benefit of talking to iHeart Metadation
Speaker 1: nextpert Jay Ratliffe every week at this time, and welcome back, Jay,
Speaker 1: love having you on the show. Pleasant, good morning, Congratulations
Speaker 1: on the stock trades there, buddy.
Speaker 3: At nine minutes, it was I'm.
Speaker 4: Training my students and occasionally I've got time to look
Speaker 4: over my shoulder and yeah, yesterday grabbed a stock and
Speaker 4: sold it, grabbed it and sold it in what under
Speaker 4: nine minutes for about thirty four hundred dollars. To me,
Speaker 4: I've told you that's the worth day.
Speaker 1: You're done.
Speaker 4: You're done all nine minutes, all nine minutes. But yeah, look,
Speaker 4: the less time my money's in the market, the more
Speaker 4: I like it. But it's interesting because I've been asked
Speaker 4: a lot of times about, hey, is the market predicting
Speaker 4: who's the next President's right? Where's the money going? And
Speaker 4: you know what I do is I keep an eye
Speaker 4: on the energy stocks because there's trillions of dollars that's
Speaker 4: going to head in that direction if Trump is in
Speaker 4: fact elected as president, and right now not a lot
Speaker 4: of it is going in that direction, nor is a
Speaker 4: lot of it flowing out. So the market's still seeing
Speaker 4: that everything is very close and not really telling. But
Speaker 4: If Trump is victorious on Tuesday, which I certainly hope
Speaker 4: that he is, the energy sector will certainly get a
Speaker 4: boost because he's a very energy friendly president. Yes, he
Speaker 4: tries to get us back to that, you know.
Speaker 1: Energy independent, and of course that's one area of the
Speaker 1: inflation reality that he can change by lowering the price
Speaker 1: of gasoline, by drilling more more available on the market.
Speaker 1: That's an easy, simple economic lesson. I would argue that
Speaker 1: in some way, shape or form, the military industrial complex
Speaker 1: also may either benefit or be harmed depending on who
Speaker 1: gets into office. But I saw Boeing, every little bit counts,
Speaker 1: and in terms of bad news, it just keeps piling
Speaker 1: up for Boeing. Here's my curveball for the week for you, Boeing.
Speaker 1: Boeing hikes soap dispenser prices by eight thousand dollars. Bottom line,
Speaker 1: they've gouged the Air Force with one one million dollars
Speaker 1: in overcharges for one single aircraft to see seventeen over
Speaker 1: a four year period. And that's kind of scratching the
Speaker 1: service of it. But more bad news for Boeing. Maybe
Speaker 1: this is something Elon Musk can fix if he's in
Speaker 1: charge of getting rid of waste and abuse.
Speaker 4: Well, you know, the libertarian side of you, which I
Speaker 4: side with frequently, you look at some of this stuff
Speaker 4: and you're just thinking, Okay, government's got a role, but
Speaker 4: it's got to be as efficient as it can. And
Speaker 4: when you see this kind of stuff, you just shake
Speaker 4: your head. And it's when you have examples of just
Speaker 4: that's not gouging. That's to me, that's just criminal. When
Speaker 4: you are going to that extreme to take advantage of
Speaker 4: a situation, it's because you feel like you can't be fired.
Speaker 4: You feel like you've got the job forever, and you're
Speaker 4: going to make decisions. And Boeing's proven it time and
Speaker 4: time and time again, almost as though they're going to
Speaker 4: operate out of a sense of arrogance and bothers me
Speaker 4: a great deal. You know, you've got the airplane that
Speaker 4: came apart, You've got the spaceship that had the issues,
Speaker 4: you had one of their satellites that blew up in orbit.
Speaker 4: You've got all of these things that are taking place
Speaker 4: that have the Boeing label slapped on the side of
Speaker 4: the of it, and they just seem to be going
Speaker 4: along as though, you know, nothing's really changed. And it's
Speaker 4: that because Bowing used to be a great company.
Speaker 1: It did.
Speaker 4: Now they're a company that is anything but great. And
Speaker 4: some of the decisions we see with aircraft or as
Speaker 4: you indicated on the defense side, makes you think, is
Speaker 4: anybody holding these people accountable? And I think the the
Speaker 4: you know, very loud answers no.
Speaker 1: Well, this does show what a little accounting oversight can do.
Speaker 1: The age did, the did the analysis and inspection revealed
Speaker 1: all this. We need more of that in every area
Speaker 1: of government. Let's pause. We'll bring Jay rat Live back
Speaker 1: to talk about new rules that for refunds. We've got
Speaker 1: don't jump in front of the and we got a
Speaker 1: passenger suing Jet Blue oddly over an ice cream sandwich.
Speaker 1: Plus ub delays more with Jay Ratliffe stay right here
Speaker 1: at fifty five ker City Talk Station.
Speaker 3: Well we still have smapd our projects stuff rad I've has.
Speaker 1: He is iHeartMedia aviation expert. He's nationwide and we spend
Speaker 1: time with him every Thursday for a few segments, which
Speaker 1: is really kind of a highlight of my week because
Speaker 1: you know, you make it really easy to transition. My
Speaker 1: favorite day of the week, Jay Friday.
Speaker 3: So let's have.
Speaker 1: Some fun, please, So I guess the airlines are not happy.
Speaker 1: There is now an automatic refund rule, So explain how
Speaker 1: this came about.
Speaker 4: Yeah, again, the Department of Transportation under Joe Biden is
Speaker 4: going after airlines. And I've told you before I will
Speaker 4: get on the administration for all the stupid things they do,
Speaker 4: but when they do anything right, and this is about
Speaker 4: the only thing I've seen. They're trying to force the
Speaker 4: airlines into better customer service. And they're saying, look, if
Speaker 4: you have a canceled flight or a severely delayed flight,
Speaker 4: and they defined it so there's no speculations, you know,
Speaker 4: subjective nature. Here three hours for a domestic flight, six
Speaker 4: hours for international flight. If the delays exceed that, then
Speaker 4: you have to at least offer a refund for passengers
Speaker 4: if they don't take those flights. And because the flight's
Speaker 4: being delayed or canceled. Now, in the past, airlines would
Speaker 4: give us those vouchers. And I've talked about the vouchers
Speaker 4: for years because the vouchers have normally a one year
Speaker 4: expiration date, and they know about eighty five to ninety
Speaker 4: percent of the people or more will not use those
Speaker 4: vouchers within that timeframe. So imagine writing a check to
Speaker 4: a passenger that they don't cash, and that's what many
Speaker 4: of those vouchers are. So the government is saying, look,
Speaker 4: if you've got a cancel flight or a severely delayed
Speaker 4: flight where somebody's not going to be taking it, don't
Speaker 4: offer a voucher for future travel. You have to offer
Speaker 4: the opportunity of a refund. Now, some people may take
Speaker 4: the vouchers and that's fine. Other people that want to
Speaker 4: refundel get it. Same thing with the bag fees. If
Speaker 4: your bag doesn't arrive within twelve hours of your arrival,
Speaker 4: the bag fees are to be refunded. So this type
Speaker 4: of thing has been done with some airlines already, but
Speaker 4: now the government is forcing airlines across the board to
Speaker 4: make sure that these things are done.
Speaker 1: Well, you anticipated where I was going to go with that.
Speaker 1: This is something that would benefit an airline to do
Speaker 1: on its own, simply because they're differentiating themselves from the
Speaker 1: otherwise less generous refund options than other airlines, Like, hey,
Speaker 1: you don't have to worry I for whatever reason your
Speaker 1: flight gets canceled or delayed. More than that, we will
Speaker 1: give you your money back. That's a great marketing campaign.
Speaker 4: Well, and that's what Southwest does right exactly. Excuse me.
Speaker 4: They have no change fees and they also have no
Speaker 4: expiration date on their vouchers, so all of that is
Speaker 4: designed for customer service. And you know, but so many
Speaker 4: people travel not because of the best service. They travel
Speaker 4: because this airline as the best fares, or like me
Speaker 4: with Delta, who and I've had many issues with Delta
Speaker 4: over the years. They have the best completion factor of
Speaker 4: anybody on the planet. So as a result, I know
Speaker 4: that if I book a Delta flight, especially the party
Speaker 4: early in the morning, I stand a very good chance
Speaker 4: of that flight operating and getting me there on time
Speaker 4: or close to it. And that's what a lot of
Speaker 4: business people will look at when they travel, is, you know,
Speaker 4: who's got the highest completion fit rates so that I
Speaker 4: can get to where I need to go without really
Speaker 4: having too much disruption along the way. But rarely is
Speaker 4: the customer service. And I've seen airlines so many times
Speaker 4: over the decades I've been around the industry that have
Speaker 4: come out saying we surveyed people, thousands of them, and
Speaker 4: they said that if an airline came out with slightly
Speaker 4: higher fares but great customer service, that they would go
Speaker 4: with the carrier that provided the best customer service, even
Speaker 4: if it was at more than the going rate. And
Speaker 4: every airline that's tried it has failed because when it
Speaker 4: comes down to it, people don't care about customer service.
Speaker 4: If I can fly this airline and say fifty bucks
Speaker 4: a person, there's five of us going, I just save
Speaker 4: two hundred and fifty dollars. I'll go on the airline
Speaker 4: I don't like versus spending extra money to fly on
Speaker 4: a carrier that might pamper me to death. The market
Speaker 4: simply isn't there because consumers are priced driven more than anything,
Speaker 4: and that's what they're going to be looking for.
Speaker 1: Understand that, like a grown up, All right, moving over,
Speaker 1: Apparently you shouldn't cut it line.
Speaker 4: Yeah, American Airlines is well, there's a term. It's called
Speaker 4: gate life. These are the people that gate lines that
Speaker 4: we assign the term to quietly attrain ourselves that the
Speaker 4: people that try to jump in front of other people.
Speaker 4: If you have an airline that has say ten boarding zones,
Speaker 4: and it's got one through ten, and you have somebody
Speaker 4: who's in zone nine right there on the boarding pass
Speaker 4: board with zone nine right board three three is boarding,
Speaker 4: so they just kind of step in line with them.
Speaker 1: I've seen.
Speaker 4: I see the whole thing that they can you know,
Speaker 4: you know, maybe plea on the sympathy of the gate
Speaker 4: agent and be allowed on. Well, now, the thing is
Speaker 4: when the agent scans that boarding pass, when Zone three
Speaker 4: is boarding and you've got a Zone nine, a very
Speaker 4: loud alarm is going to go off. Well, not only
Speaker 4: is it going to notify the agent but everybody in
Speaker 4: the gate area of what you are trying to do.
Speaker 4: The thought is that we can shame these people into
Speaker 4: better behavior, and I would I would gladly tell American
Speaker 4: They've yet to call me that this is a very
Speaker 4: very nice thing to do. But recognize so many people
Speaker 4: could really care less. They don't care what you think.
Speaker 4: These are the same people cut you off in traffic,
Speaker 4: They'll cut you off of the grocery. They'll they will
Speaker 4: step in front of you without a thought whatsoever and
Speaker 4: look at you like you're the problem. These people will
Speaker 4: still get up there and they will be oblivious because
Speaker 4: they don't care. I hope it is as a torrent,
Speaker 4: but outside of electric shock collars around everybody's neck where
Speaker 4: we can zap them when they get out of line.
Speaker 4: I don't think an alarm like that's going to do much.
Speaker 4: Hopefully it will, and I would love to be proven wrong.
Speaker 4: But decades being around people that are traveling that really
Speaker 4: don't care alarm, I mean, it's just no. I don't
Speaker 4: think you can shame some of these people into better
Speaker 4: social behavior because I just don't think some of them
Speaker 4: have it in them.
Speaker 3: That's an understatement. That's beautiful, Jay, But I Bryan, if
Speaker 3: I taught a psychology class at college, I would take
Speaker 3: my class to the airport because you could learn so
Speaker 3: much in human behavior just by observing what goes on.
Speaker 1: Isn't that true? And you know there's sort of the
Speaker 1: sense of propriety and decency as over the last several
Speaker 1: years just dropped off the map. Anyway, moving on, Apparently
Speaker 1: ice cream sandwiches can result in a lawsuit.
Speaker 4: Yep. Anytime I see some of the lawsuit, I think
Speaker 4: of you. And I've got a question after this that
Speaker 4: maybe even quickly answer for me. But there was a
Speaker 4: passing your own Jet Blue flight. She got an ice
Speaker 4: cream sandwich, which is like really nice because you know
Speaker 4: a lot of airlines don't have ice cream sandwiches. Well,
Speaker 4: this one was kind of brick card, so she took
Speaker 4: a bite of it and she broke her tooth off,
Speaker 4: So obviously that's not her fault. She's now suing Jet
Speaker 4: Blue because the ice cream sandwich was too cold, it
Speaker 4: was too too hard, and Jet Blue should have known
Speaker 4: giving that to her that this was not a safe
Speaker 4: thing to eat. Therefore, because of the emotional distress she
Speaker 4: has gone through and all of the pain and suffering,
Speaker 4: she is now going to sue Jet Blue over an
Speaker 4: ice cream sandwich. So McDonald's can have coffee that's hot,
Speaker 4: be careful because it is, and then you have ice
Speaker 4: cream sandwiches that can be too cold. So now probably
Speaker 4: nobody's going to get an ice cream sandwich on Jet
Speaker 4: Blue forever because they're afraid of that, or they'll come
Speaker 4: with a warning label. But so they'll spend thousands of
Speaker 4: dollars with an attorney to come up with to slap
Speaker 4: on the side of those to say, if it's too our,
Speaker 4: you might want to wait a couple of minutes before
Speaker 4: you enjoyed this ice cream sandwich that most airlines don't
Speaker 4: give you.
Speaker 1: Well, amen to that, and I will say probably right
Speaker 1: for a motion for summary judgment on behalf of the airline.
Speaker 1: That is an open and obvious potential issue with any
Speaker 1: frozen product. Make sure you don't bite down too hard
Speaker 1: until you figure out how frozen and hard it is.
Speaker 1: It's not going to burn you. If you're not going
Speaker 1: to get frozen, you're not going to get frost bite,
Speaker 1: so unlike the cup of coffee, which can literally give
Speaker 1: you a third degree burns. Even though I don't agree
Speaker 1: with that lawsuit, that is an open and obvious thing
Speaker 1: that someone should be able to take account of on
Speaker 1: their own my theory anyway.
Speaker 4: And well, the law question I was going to ask
Speaker 4: you real quick is if you watch the World Series,
Speaker 4: you may have seen that fan that took the ball
Speaker 4: out of Mookie Bets's glove in right field during the
Speaker 4: World Series. It was fan interference and he was obviously involved.
Speaker 4: They were escorted out of the stadium. They could have
Speaker 4: actually injured the player. Oh yeah, My question is this
Speaker 4: Apparently they have season tickets and we have Brave season tickets,
Speaker 4: and one of the things that I thought of is
Speaker 4: how do the Yankees allow those individuals to keep those
Speaker 4: seats because they've interfered They could have actually injured the player.
Speaker 4: And if they are allowed to keep those seats and
Speaker 4: they again interfere with the player where somebody gets hurt
Speaker 4: already having that prior experience that the Yankees are very
Speaker 4: aware of. Could the Yankees be liable if a player
Speaker 4: goes in there and gets hurt by these people that
Speaker 4: interfered before, And because I'm wondering why the Yankees would
Speaker 4: not rip those season tickets away from these people after
Speaker 4: interfering the way they did, wouldn't the Yankees be liable
Speaker 4: if some player gets hurt by that same individual that
Speaker 4: the Yankees allowed to keep their seats after already interfering
Speaker 4: and grabbing and not assaulting. But you know, interfering with
Speaker 4: a ballplayer.
Speaker 1: My industry action is probably say no, because just because
Speaker 1: you do a ones doesn't mean you're going to use
Speaker 1: that as your modus operanda. You're going to be a
Speaker 1: recidivist interferer with players you're not known to do that
Speaker 1: did at Once you learn your lesson, you got chucked
Speaker 1: out of the game. Presumably you're not going to do
Speaker 1: it again. But maybe what they should do is change
Speaker 1: their policy to make it obvious by on the back
Speaker 1: of this of the the ticket or by providing a
Speaker 1: website governing the rules of conduct at a game and
Speaker 1: letting you know in advance, you have open knowledge ahead
Speaker 1: of time that if you do something like that, you
Speaker 1: will have your tickets forfeitted period and a story and
Speaker 1: you'll not be allowed to become a season ticket holder
Speaker 1: ever again. Kind of like getting thrown on a no
Speaker 1: fly list. The more people that know about it, the
Speaker 1: more people know about the ramifications for unruly behavior, the
Speaker 1: more likely people aren't going to engage in it. So
Speaker 1: maybe a ticket policy.
Speaker 4: So of course alcohol sometimes gets.
Speaker 3: Ah, that never happens, all right, thank you for that.
Speaker 1: Let's close out on hub delays, as is always the case, a.
Speaker 4: Lot of weather moving across the country. We've got Chicago, Houston, Detroit, Minneapolis,
Speaker 4: Seattle getting hammered by a lot of severe weather today.
Speaker 4: Some of these delays are in excess of an hour
Speaker 4: kind of moving across the country. So if you're gonna
Speaker 4: be flying to or through any of these areas, obviously
Speaker 4: be prepared for delays. And if you're towards the West coast,
Speaker 4: you're going to be perhaps seeing some turbulence as you
Speaker 4: kind of fly over some of these affected areas because
Speaker 4: it's a big system moving through there. Turbulence isn't dangerous,
Speaker 4: it's just uncomfortable. So keep your seatbelt fastened about you
Speaker 4: as you fly that way. You don't kiss the ceiling
Speaker 4: if you happen to encounter any unexpected turbulence.
Speaker 1: We have had a few stories like that over the years.
Speaker 1: Jay right left, Love you, brother, passed along the best
Speaker 1: to your better half, and have a wonderful weekend. Happy
Speaker 1: Halloween tea, and I'll look forward to next Thursday for
Speaker 1: another discussion.
Speaker 4: Always so much fun. I appreciate my friend, Thank you,
Speaker 4: Thanks brother, I do too.
Speaker 1: Five eighth fifty one can buck there see de talk station.
Speaker 1: Don't go away, be right back.
Speaker 2: It's this