WEBVTT

1
00:00:02.600 --> 00:00:05.120
<v Speaker 1>Joe nine says it's going to be a rainy Halloween

2
00:00:05.440 --> 00:00:07.799
<v Speaker 1>when they say rain shows up this afternoon and it's

3
00:00:07.919 --> 00:00:10.519
<v Speaker 1>likely well, only some very gusty winds. I heard Gus's

4
00:00:10.560 --> 00:00:13.279
<v Speaker 1>highest forty five miles an hour seventy five to the

5
00:00:13.359 --> 00:00:16.039
<v Speaker 1>high forty seven overnight with some clouds and Maydian isolated

6
00:00:16.079 --> 00:00:19.320
<v Speaker 1>shower Sunny tomorrow with high sixty two over night, little

7
00:00:19.399 --> 00:00:21.960
<v Speaker 1>forty one, a couple of clouds and sunny on Saturday,

8
00:00:22.000 --> 00:00:24.079
<v Speaker 1>going up to sixty seven. It's sixty seven right now.

9
00:00:24.399 --> 00:00:25.000
<v Speaker 1>Traffic time.

10
00:00:25.079 --> 00:00:29.719
<v Speaker 2>Chuck from the UCL Triumphing Center. Count on the expert

11
00:00:29.760 --> 00:00:32.399
<v Speaker 2>team and you see health Orthopedics and sports medicine, no

12
00:00:32.479 --> 00:00:35.840
<v Speaker 2>matter the injury. Same day appointments are available schedule online

13
00:00:35.880 --> 00:00:38.679
<v Speaker 2>at u see health dot com. Sat Pound seventy five

14
00:00:38.799 --> 00:00:41.960
<v Speaker 2>continues to run close to an extra hour due to

15
00:00:42.000 --> 00:00:44.799
<v Speaker 2>an accident above one point twenty nine. Left side is

16
00:00:44.840 --> 00:00:48.280
<v Speaker 2>blocked off slow again through Bachland. There's a wreck eastbound

17
00:00:48.280 --> 00:00:51.479
<v Speaker 2>on the sixth Street Viaduct near Dalton. Chuck King, Vermont

18
00:00:51.520 --> 00:00:53.799
<v Speaker 2>fifty five KRC the talk station.

19
00:00:55.799 --> 00:00:59.039
<v Speaker 1>A thirty one fifty u KRCD doc station Friday Eve.

20
00:01:00.200 --> 00:01:02.840
<v Speaker 1>The pleasure and the Benefit of talking to iHeart Metadation

21
00:01:02.920 --> 00:01:06.200
<v Speaker 1>nextpert Jay Ratliffe every week at this time, and welcome back, Jay,

22
00:01:06.280 --> 00:01:10.200
<v Speaker 1>love having you on the show. Pleasant, good morning, Congratulations

23
00:01:10.239 --> 00:01:11.879
<v Speaker 1>on the stock trades there, buddy.

24
00:01:12.159 --> 00:01:16.040
<v Speaker 3>At nine minutes, it was I'm.

25
00:01:15.920 --> 00:01:18.439
<v Speaker 4>Training my students and occasionally I've got time to look

26
00:01:18.480 --> 00:01:21.439
<v Speaker 4>over my shoulder and yeah, yesterday grabbed a stock and

27
00:01:21.480 --> 00:01:25.000
<v Speaker 4>sold it, grabbed it and sold it in what under

28
00:01:25.079 --> 00:01:27.519
<v Speaker 4>nine minutes for about thirty four hundred dollars. To me,

29
00:01:27.680 --> 00:01:29.959
<v Speaker 4>I've told you that's the worth day.

30
00:01:30.159 --> 00:01:30.719
<v Speaker 1>You're done.

31
00:01:31.280 --> 00:01:35.359
<v Speaker 4>You're done all nine minutes, all nine minutes. But yeah, look,

32
00:01:35.400 --> 00:01:37.680
<v Speaker 4>the less time my money's in the market, the more

33
00:01:37.719 --> 00:01:40.719
<v Speaker 4>I like it. But it's interesting because I've been asked

34
00:01:40.719 --> 00:01:42.959
<v Speaker 4>a lot of times about, hey, is the market predicting

35
00:01:43.519 --> 00:01:46.840
<v Speaker 4>who's the next President's right? Where's the money going? And

36
00:01:47.319 --> 00:01:49.079
<v Speaker 4>you know what I do is I keep an eye

37
00:01:49.120 --> 00:01:53.079
<v Speaker 4>on the energy stocks because there's trillions of dollars that's

38
00:01:53.120 --> 00:01:55.519
<v Speaker 4>going to head in that direction if Trump is in

39
00:01:55.519 --> 00:01:58.359
<v Speaker 4>fact elected as president, and right now not a lot

40
00:01:58.359 --> 00:02:00.959
<v Speaker 4>of it is going in that direction, nor is a

41
00:02:00.959 --> 00:02:04.719
<v Speaker 4>lot of it flowing out. So the market's still seeing

42
00:02:04.760 --> 00:02:08.000
<v Speaker 4>that everything is very close and not really telling. But

43
00:02:09.240 --> 00:02:12.000
<v Speaker 4>If Trump is victorious on Tuesday, which I certainly hope

44
00:02:12.000 --> 00:02:15.439
<v Speaker 4>that he is, the energy sector will certainly get a

45
00:02:15.439 --> 00:02:19.240
<v Speaker 4>boost because he's a very energy friendly president. Yes, he

46
00:02:19.280 --> 00:02:21.240
<v Speaker 4>tries to get us back to that, you know.

47
00:02:22.039 --> 00:02:26.039
<v Speaker 1>Energy independent, and of course that's one area of the

48
00:02:26.159 --> 00:02:29.159
<v Speaker 1>inflation reality that he can change by lowering the price

49
00:02:29.159 --> 00:02:31.759
<v Speaker 1>of gasoline, by drilling more more available on the market.

50
00:02:31.840 --> 00:02:35.639
<v Speaker 1>That's an easy, simple economic lesson. I would argue that

51
00:02:35.759 --> 00:02:39.439
<v Speaker 1>in some way, shape or form, the military industrial complex

52
00:02:39.560 --> 00:02:43.000
<v Speaker 1>also may either benefit or be harmed depending on who

53
00:02:43.120 --> 00:02:46.439
<v Speaker 1>gets into office. But I saw Boeing, every little bit counts,

54
00:02:46.759 --> 00:02:49.199
<v Speaker 1>and in terms of bad news, it just keeps piling

55
00:02:49.280 --> 00:02:52.639
<v Speaker 1>up for Boeing. Here's my curveball for the week for you, Boeing.

56
00:02:52.919 --> 00:02:58.360
<v Speaker 1>Boeing hikes soap dispenser prices by eight thousand dollars. Bottom line,

57
00:02:58.400 --> 00:03:01.000
<v Speaker 1>they've gouged the Air Force with one one million dollars

58
00:03:01.080 --> 00:03:05.759
<v Speaker 1>in overcharges for one single aircraft to see seventeen over

59
00:03:05.759 --> 00:03:07.759
<v Speaker 1>a four year period. And that's kind of scratching the

60
00:03:07.800 --> 00:03:11.159
<v Speaker 1>service of it. But more bad news for Boeing. Maybe

61
00:03:11.159 --> 00:03:13.360
<v Speaker 1>this is something Elon Musk can fix if he's in

62
00:03:13.479 --> 00:03:16.159
<v Speaker 1>charge of getting rid of waste and abuse.

63
00:03:17.159 --> 00:03:19.800
<v Speaker 4>Well, you know, the libertarian side of you, which I

64
00:03:19.919 --> 00:03:23.120
<v Speaker 4>side with frequently, you look at some of this stuff

65
00:03:23.159 --> 00:03:25.960
<v Speaker 4>and you're just thinking, Okay, government's got a role, but

66
00:03:25.960 --> 00:03:27.960
<v Speaker 4>it's got to be as efficient as it can. And

67
00:03:28.039 --> 00:03:29.840
<v Speaker 4>when you see this kind of stuff, you just shake

68
00:03:29.879 --> 00:03:34.240
<v Speaker 4>your head. And it's when you have examples of just

69
00:03:35.400 --> 00:03:40.199
<v Speaker 4>that's not gouging. That's to me, that's just criminal. When

70
00:03:40.240 --> 00:03:43.039
<v Speaker 4>you are going to that extreme to take advantage of

71
00:03:43.080 --> 00:03:47.560
<v Speaker 4>a situation, it's because you feel like you can't be fired.

72
00:03:47.960 --> 00:03:51.199
<v Speaker 4>You feel like you've got the job forever, and you're

73
00:03:51.240 --> 00:03:54.280
<v Speaker 4>going to make decisions. And Boeing's proven it time and

74
00:03:54.280 --> 00:03:57.120
<v Speaker 4>time and time again, almost as though they're going to

75
00:03:57.159 --> 00:04:00.439
<v Speaker 4>operate out of a sense of arrogance and bothers me

76
00:04:00.520 --> 00:04:02.840
<v Speaker 4>a great deal. You know, you've got the airplane that

77
00:04:02.919 --> 00:04:06.800
<v Speaker 4>came apart, You've got the spaceship that had the issues,

78
00:04:06.840 --> 00:04:09.360
<v Speaker 4>you had one of their satellites that blew up in orbit.

79
00:04:09.680 --> 00:04:11.759
<v Speaker 4>You've got all of these things that are taking place

80
00:04:12.080 --> 00:04:14.520
<v Speaker 4>that have the Boeing label slapped on the side of

81
00:04:14.520 --> 00:04:18.839
<v Speaker 4>the of it, and they just seem to be going

82
00:04:18.879 --> 00:04:23.319
<v Speaker 4>along as though, you know, nothing's really changed. And it's

83
00:04:23.360 --> 00:04:26.279
<v Speaker 4>that because Bowing used to be a great company.

84
00:04:26.399 --> 00:04:26.680
<v Speaker 1>It did.

85
00:04:26.800 --> 00:04:29.560
<v Speaker 4>Now they're a company that is anything but great. And

86
00:04:29.839 --> 00:04:32.759
<v Speaker 4>some of the decisions we see with aircraft or as

87
00:04:32.759 --> 00:04:36.319
<v Speaker 4>you indicated on the defense side, makes you think, is

88
00:04:36.360 --> 00:04:39.399
<v Speaker 4>anybody holding these people accountable? And I think the the

89
00:04:39.680 --> 00:04:41.639
<v Speaker 4>you know, very loud answers no.

90
00:04:42.240 --> 00:04:45.639
<v Speaker 1>Well, this does show what a little accounting oversight can do.

91
00:04:45.680 --> 00:04:48.879
<v Speaker 1>The age did, the did the analysis and inspection revealed

92
00:04:48.879 --> 00:04:51.199
<v Speaker 1>all this. We need more of that in every area

93
00:04:51.319 --> 00:04:54.600
<v Speaker 1>of government. Let's pause. We'll bring Jay rat Live back

94
00:04:54.959 --> 00:04:58.519
<v Speaker 1>to talk about new rules that for refunds. We've got

95
00:04:58.920 --> 00:05:01.399
<v Speaker 1>don't jump in front of the and we got a

96
00:05:01.399 --> 00:05:05.240
<v Speaker 1>passenger suing Jet Blue oddly over an ice cream sandwich.

97
00:05:05.240 --> 00:05:08.079
<v Speaker 1>Plus ub delays more with Jay Ratliffe stay right here

98
00:05:08.120 --> 00:05:09.600
<v Speaker 1>at fifty five ker City Talk Station.

99
00:05:10.040 --> 00:05:12.439
<v Speaker 3>Well we still have smapd our projects stuff rad I've has.

100
00:05:13.040 --> 00:05:18.600
<v Speaker 1>He is iHeartMedia aviation expert. He's nationwide and we spend

101
00:05:18.639 --> 00:05:22.959
<v Speaker 1>time with him every Thursday for a few segments, which

102
00:05:23.000 --> 00:05:24.720
<v Speaker 1>is really kind of a highlight of my week because

103
00:05:24.759 --> 00:05:26.639
<v Speaker 1>you know, you make it really easy to transition. My

104
00:05:26.639 --> 00:05:28.319
<v Speaker 1>favorite day of the week, Jay Friday.

105
00:05:28.879 --> 00:05:30.240
<v Speaker 3>So let's have.

106
00:05:30.240 --> 00:05:34.879
<v Speaker 1>Some fun, please, So I guess the airlines are not happy.

107
00:05:35.000 --> 00:05:38.439
<v Speaker 1>There is now an automatic refund rule, So explain how

108
00:05:38.439 --> 00:05:39.600
<v Speaker 1>this came about.

109
00:05:39.800 --> 00:05:43.720
<v Speaker 4>Yeah, again, the Department of Transportation under Joe Biden is

110
00:05:43.720 --> 00:05:46.879
<v Speaker 4>going after airlines. And I've told you before I will

111
00:05:46.920 --> 00:05:49.399
<v Speaker 4>get on the administration for all the stupid things they do,

112
00:05:49.480 --> 00:05:51.680
<v Speaker 4>but when they do anything right, and this is about

113
00:05:51.680 --> 00:05:54.000
<v Speaker 4>the only thing I've seen. They're trying to force the

114
00:05:54.000 --> 00:05:56.959
<v Speaker 4>airlines into better customer service. And they're saying, look, if

115
00:05:57.000 --> 00:05:59.839
<v Speaker 4>you have a canceled flight or a severely delayed flight,

116
00:06:00.079 --> 00:06:03.759
<v Speaker 4>and they defined it so there's no speculations, you know,

117
00:06:03.879 --> 00:06:08.959
<v Speaker 4>subjective nature. Here three hours for a domestic flight, six

118
00:06:09.000 --> 00:06:13.079
<v Speaker 4>hours for international flight. If the delays exceed that, then

119
00:06:13.120 --> 00:06:17.240
<v Speaker 4>you have to at least offer a refund for passengers

120
00:06:17.279 --> 00:06:20.560
<v Speaker 4>if they don't take those flights. And because the flight's

121
00:06:20.600 --> 00:06:23.519
<v Speaker 4>being delayed or canceled. Now, in the past, airlines would

122
00:06:23.519 --> 00:06:26.439
<v Speaker 4>give us those vouchers. And I've talked about the vouchers

123
00:06:26.439 --> 00:06:29.360
<v Speaker 4>for years because the vouchers have normally a one year

124
00:06:29.399 --> 00:06:33.079
<v Speaker 4>expiration date, and they know about eighty five to ninety

125
00:06:33.079 --> 00:06:36.079
<v Speaker 4>percent of the people or more will not use those

126
00:06:36.160 --> 00:06:41.240
<v Speaker 4>vouchers within that timeframe. So imagine writing a check to

127
00:06:41.480 --> 00:06:44.560
<v Speaker 4>a passenger that they don't cash, and that's what many

128
00:06:44.560 --> 00:06:47.040
<v Speaker 4>of those vouchers are. So the government is saying, look,

129
00:06:47.439 --> 00:06:50.199
<v Speaker 4>if you've got a cancel flight or a severely delayed

130
00:06:50.199 --> 00:06:52.759
<v Speaker 4>flight where somebody's not going to be taking it, don't

131
00:06:52.759 --> 00:06:54.959
<v Speaker 4>offer a voucher for future travel. You have to offer

132
00:06:55.160 --> 00:06:58.399
<v Speaker 4>the opportunity of a refund. Now, some people may take

133
00:06:58.600 --> 00:07:00.879
<v Speaker 4>the vouchers and that's fine. Other people that want to

134
00:07:00.879 --> 00:07:03.360
<v Speaker 4>refundel get it. Same thing with the bag fees. If

135
00:07:03.399 --> 00:07:06.439
<v Speaker 4>your bag doesn't arrive within twelve hours of your arrival,

136
00:07:07.120 --> 00:07:10.560
<v Speaker 4>the bag fees are to be refunded. So this type

137
00:07:10.560 --> 00:07:13.360
<v Speaker 4>of thing has been done with some airlines already, but

138
00:07:13.360 --> 00:07:17.399
<v Speaker 4>now the government is forcing airlines across the board to

139
00:07:17.480 --> 00:07:18.920
<v Speaker 4>make sure that these things are done.

140
00:07:19.000 --> 00:07:21.079
<v Speaker 1>Well, you anticipated where I was going to go with that.

141
00:07:21.800 --> 00:07:24.519
<v Speaker 1>This is something that would benefit an airline to do

142
00:07:24.600 --> 00:07:27.720
<v Speaker 1>on its own, simply because they're differentiating themselves from the

143
00:07:29.399 --> 00:07:33.639
<v Speaker 1>otherwise less generous refund options than other airlines, Like, hey,

144
00:07:33.639 --> 00:07:35.240
<v Speaker 1>you don't have to worry I for whatever reason your

145
00:07:35.279 --> 00:07:37.600
<v Speaker 1>flight gets canceled or delayed. More than that, we will

146
00:07:37.639 --> 00:07:40.160
<v Speaker 1>give you your money back. That's a great marketing campaign.

147
00:07:40.759 --> 00:07:43.879
<v Speaker 4>Well, and that's what Southwest does right exactly. Excuse me.

148
00:07:43.920 --> 00:07:47.920
<v Speaker 4>They have no change fees and they also have no

149
00:07:48.079 --> 00:07:51.040
<v Speaker 4>expiration date on their vouchers, so all of that is

150
00:07:51.079 --> 00:07:55.720
<v Speaker 4>designed for customer service. And you know, but so many

151
00:07:55.759 --> 00:07:58.920
<v Speaker 4>people travel not because of the best service. They travel

152
00:07:58.959 --> 00:08:02.480
<v Speaker 4>because this airline as the best fares, or like me

153
00:08:02.600 --> 00:08:05.160
<v Speaker 4>with Delta, who and I've had many issues with Delta

154
00:08:05.160 --> 00:08:08.199
<v Speaker 4>over the years. They have the best completion factor of

155
00:08:08.240 --> 00:08:11.160
<v Speaker 4>anybody on the planet. So as a result, I know

156
00:08:11.240 --> 00:08:13.240
<v Speaker 4>that if I book a Delta flight, especially the party

157
00:08:13.279 --> 00:08:15.519
<v Speaker 4>early in the morning, I stand a very good chance

158
00:08:15.560 --> 00:08:19.560
<v Speaker 4>of that flight operating and getting me there on time

159
00:08:19.680 --> 00:08:21.800
<v Speaker 4>or close to it. And that's what a lot of

160
00:08:21.800 --> 00:08:24.079
<v Speaker 4>business people will look at when they travel, is, you know,

161
00:08:24.120 --> 00:08:26.560
<v Speaker 4>who's got the highest completion fit rates so that I

162
00:08:26.560 --> 00:08:29.079
<v Speaker 4>can get to where I need to go without really

163
00:08:29.120 --> 00:08:32.320
<v Speaker 4>having too much disruption along the way. But rarely is

164
00:08:32.360 --> 00:08:35.360
<v Speaker 4>the customer service. And I've seen airlines so many times

165
00:08:35.399 --> 00:08:38.120
<v Speaker 4>over the decades I've been around the industry that have

166
00:08:38.200 --> 00:08:42.480
<v Speaker 4>come out saying we surveyed people, thousands of them, and

167
00:08:42.519 --> 00:08:45.759
<v Speaker 4>they said that if an airline came out with slightly

168
00:08:45.879 --> 00:08:50.480
<v Speaker 4>higher fares but great customer service, that they would go

169
00:08:50.559 --> 00:08:54.679
<v Speaker 4>with the carrier that provided the best customer service, even

170
00:08:54.720 --> 00:08:58.440
<v Speaker 4>if it was at more than the going rate. And

171
00:08:58.559 --> 00:09:01.480
<v Speaker 4>every airline that's tried it has failed because when it

172
00:09:01.480 --> 00:09:03.799
<v Speaker 4>comes down to it, people don't care about customer service.

173
00:09:04.120 --> 00:09:06.200
<v Speaker 4>If I can fly this airline and say fifty bucks

174
00:09:06.240 --> 00:09:08.200
<v Speaker 4>a person, there's five of us going, I just save

175
00:09:08.240 --> 00:09:10.559
<v Speaker 4>two hundred and fifty dollars. I'll go on the airline

176
00:09:10.600 --> 00:09:13.240
<v Speaker 4>I don't like versus spending extra money to fly on

177
00:09:13.320 --> 00:09:16.440
<v Speaker 4>a carrier that might pamper me to death. The market

178
00:09:16.639 --> 00:09:21.080
<v Speaker 4>simply isn't there because consumers are priced driven more than anything,

179
00:09:21.519 --> 00:09:23.159
<v Speaker 4>and that's what they're going to be looking for.

180
00:09:23.480 --> 00:09:26.240
<v Speaker 1>Understand that, like a grown up, All right, moving over,

181
00:09:26.519 --> 00:09:30.279
<v Speaker 1>Apparently you shouldn't cut it line.

182
00:09:31.360 --> 00:09:34.600
<v Speaker 4>Yeah, American Airlines is well, there's a term. It's called

183
00:09:35.440 --> 00:09:40.960
<v Speaker 4>gate life. These are the people that gate lines that

184
00:09:41.039 --> 00:09:45.480
<v Speaker 4>we assign the term to quietly attrain ourselves that the

185
00:09:45.519 --> 00:09:47.559
<v Speaker 4>people that try to jump in front of other people.

186
00:09:48.120 --> 00:09:50.799
<v Speaker 4>If you have an airline that has say ten boarding zones,

187
00:09:51.279 --> 00:09:55.360
<v Speaker 4>and it's got one through ten, and you have somebody

188
00:09:55.360 --> 00:09:57.600
<v Speaker 4>who's in zone nine right there on the boarding pass

189
00:09:58.000 --> 00:10:00.879
<v Speaker 4>board with zone nine right board three three is boarding,

190
00:10:01.519 --> 00:10:03.000
<v Speaker 4>so they just kind of step in line with them.

191
00:10:03.039 --> 00:10:03.559
<v Speaker 1>I've seen.

192
00:10:05.120 --> 00:10:07.279
<v Speaker 4>I see the whole thing that they can you know,

193
00:10:08.080 --> 00:10:10.240
<v Speaker 4>you know, maybe plea on the sympathy of the gate

194
00:10:10.279 --> 00:10:13.120
<v Speaker 4>agent and be allowed on. Well, now, the thing is

195
00:10:13.120 --> 00:10:16.759
<v Speaker 4>when the agent scans that boarding pass, when Zone three

196
00:10:16.840 --> 00:10:19.039
<v Speaker 4>is boarding and you've got a Zone nine, a very

197
00:10:19.120 --> 00:10:22.240
<v Speaker 4>loud alarm is going to go off. Well, not only

198
00:10:22.600 --> 00:10:25.120
<v Speaker 4>is it going to notify the agent but everybody in

199
00:10:25.159 --> 00:10:27.879
<v Speaker 4>the gate area of what you are trying to do.

200
00:10:28.279 --> 00:10:30.879
<v Speaker 4>The thought is that we can shame these people into

201
00:10:31.039 --> 00:10:34.480
<v Speaker 4>better behavior, and I would I would gladly tell American

202
00:10:34.519 --> 00:10:37.279
<v Speaker 4>They've yet to call me that this is a very

203
00:10:37.360 --> 00:10:41.240
<v Speaker 4>very nice thing to do. But recognize so many people

204
00:10:41.279 --> 00:10:44.159
<v Speaker 4>could really care less. They don't care what you think.

205
00:10:44.399 --> 00:10:46.360
<v Speaker 4>These are the same people cut you off in traffic,

206
00:10:46.360 --> 00:10:49.039
<v Speaker 4>They'll cut you off of the grocery. They'll they will

207
00:10:49.080 --> 00:10:51.759
<v Speaker 4>step in front of you without a thought whatsoever and

208
00:10:51.840 --> 00:10:55.120
<v Speaker 4>look at you like you're the problem. These people will

209
00:10:55.159 --> 00:10:57.879
<v Speaker 4>still get up there and they will be oblivious because

210
00:10:57.879 --> 00:11:00.679
<v Speaker 4>they don't care. I hope it is as a torrent,

211
00:11:01.320 --> 00:11:04.240
<v Speaker 4>but outside of electric shock collars around everybody's neck where

212
00:11:04.279 --> 00:11:05.960
<v Speaker 4>we can zap them when they get out of line.

213
00:11:06.120 --> 00:11:08.159
<v Speaker 4>I don't think an alarm like that's going to do much.

214
00:11:08.200 --> 00:11:11.000
<v Speaker 4>Hopefully it will, and I would love to be proven wrong.

215
00:11:11.120 --> 00:11:15.399
<v Speaker 4>But decades being around people that are traveling that really

216
00:11:15.440 --> 00:11:19.320
<v Speaker 4>don't care alarm, I mean, it's just no. I don't

217
00:11:19.320 --> 00:11:21.879
<v Speaker 4>think you can shame some of these people into better

218
00:11:22.240 --> 00:11:24.600
<v Speaker 4>social behavior because I just don't think some of them

219
00:11:24.639 --> 00:11:26.240
<v Speaker 4>have it in them.

220
00:11:27.360 --> 00:11:35.039
<v Speaker 3>That's an understatement. That's beautiful, Jay, But I Bryan, if

221
00:11:35.039 --> 00:11:37.120
<v Speaker 3>I taught a psychology class at college, I would take

222
00:11:37.200 --> 00:11:39.919
<v Speaker 3>my class to the airport because you could learn so

223
00:11:40.000 --> 00:11:42.720
<v Speaker 3>much in human behavior just by observing what goes on.

224
00:11:43.080 --> 00:11:45.120
<v Speaker 1>Isn't that true? And you know there's sort of the

225
00:11:46.240 --> 00:11:49.120
<v Speaker 1>sense of propriety and decency as over the last several

226
00:11:49.200 --> 00:11:52.840
<v Speaker 1>years just dropped off the map. Anyway, moving on, Apparently

227
00:11:52.879 --> 00:11:55.639
<v Speaker 1>ice cream sandwiches can result in a lawsuit.

228
00:11:56.879 --> 00:11:59.480
<v Speaker 4>Yep. Anytime I see some of the lawsuit, I think

229
00:11:59.519 --> 00:12:01.200
<v Speaker 4>of you. And I've got a question after this that

230
00:12:01.240 --> 00:12:05.000
<v Speaker 4>maybe even quickly answer for me. But there was a

231
00:12:05.039 --> 00:12:07.320
<v Speaker 4>passing your own Jet Blue flight. She got an ice

232
00:12:07.360 --> 00:12:09.759
<v Speaker 4>cream sandwich, which is like really nice because you know

233
00:12:09.759 --> 00:12:12.679
<v Speaker 4>a lot of airlines don't have ice cream sandwiches. Well,

234
00:12:12.720 --> 00:12:15.879
<v Speaker 4>this one was kind of brick card, so she took

235
00:12:15.879 --> 00:12:18.240
<v Speaker 4>a bite of it and she broke her tooth off,

236
00:12:19.279 --> 00:12:23.000
<v Speaker 4>So obviously that's not her fault. She's now suing Jet

237
00:12:23.000 --> 00:12:25.600
<v Speaker 4>Blue because the ice cream sandwich was too cold, it

238
00:12:25.720 --> 00:12:29.080
<v Speaker 4>was too too hard, and Jet Blue should have known

239
00:12:29.120 --> 00:12:31.440
<v Speaker 4>giving that to her that this was not a safe

240
00:12:31.480 --> 00:12:34.480
<v Speaker 4>thing to eat. Therefore, because of the emotional distress she

241
00:12:34.519 --> 00:12:36.919
<v Speaker 4>has gone through and all of the pain and suffering,

242
00:12:37.000 --> 00:12:39.320
<v Speaker 4>she is now going to sue Jet Blue over an

243
00:12:39.320 --> 00:12:42.159
<v Speaker 4>ice cream sandwich. So McDonald's can have coffee that's hot,

244
00:12:42.240 --> 00:12:44.120
<v Speaker 4>be careful because it is, and then you have ice

245
00:12:44.159 --> 00:12:47.799
<v Speaker 4>cream sandwiches that can be too cold. So now probably

246
00:12:47.960 --> 00:12:50.240
<v Speaker 4>nobody's going to get an ice cream sandwich on Jet

247
00:12:50.279 --> 00:12:52.919
<v Speaker 4>Blue forever because they're afraid of that, or they'll come

248
00:12:52.960 --> 00:12:55.279
<v Speaker 4>with a warning label. But so they'll spend thousands of

249
00:12:55.279 --> 00:12:57.720
<v Speaker 4>dollars with an attorney to come up with to slap

250
00:12:57.799 --> 00:12:59.960
<v Speaker 4>on the side of those to say, if it's too our,

251
00:13:00.200 --> 00:13:02.039
<v Speaker 4>you might want to wait a couple of minutes before

252
00:13:02.360 --> 00:13:05.000
<v Speaker 4>you enjoyed this ice cream sandwich that most airlines don't

253
00:13:05.039 --> 00:13:05.279
<v Speaker 4>give you.

254
00:13:05.519 --> 00:13:08.600
<v Speaker 1>Well, amen to that, and I will say probably right

255
00:13:08.799 --> 00:13:12.519
<v Speaker 1>for a motion for summary judgment on behalf of the airline.

256
00:13:12.679 --> 00:13:16.200
<v Speaker 1>That is an open and obvious potential issue with any

257
00:13:16.240 --> 00:13:19.200
<v Speaker 1>frozen product. Make sure you don't bite down too hard

258
00:13:19.279 --> 00:13:22.000
<v Speaker 1>until you figure out how frozen and hard it is.

259
00:13:22.120 --> 00:13:24.200
<v Speaker 1>It's not going to burn you. If you're not going

260
00:13:24.279 --> 00:13:26.360
<v Speaker 1>to get frozen, you're not going to get frost bite,

261
00:13:26.600 --> 00:13:28.879
<v Speaker 1>so unlike the cup of coffee, which can literally give

262
00:13:28.919 --> 00:13:30.840
<v Speaker 1>you a third degree burns. Even though I don't agree

263
00:13:30.840 --> 00:13:34.600
<v Speaker 1>with that lawsuit, that is an open and obvious thing

264
00:13:34.639 --> 00:13:36.360
<v Speaker 1>that someone should be able to take account of on

265
00:13:36.399 --> 00:13:38.320
<v Speaker 1>their own my theory anyway.

266
00:13:39.399 --> 00:13:42.000
<v Speaker 4>And well, the law question I was going to ask

267
00:13:42.039 --> 00:13:44.480
<v Speaker 4>you real quick is if you watch the World Series,

268
00:13:44.519 --> 00:13:46.720
<v Speaker 4>you may have seen that fan that took the ball

269
00:13:46.759 --> 00:13:50.960
<v Speaker 4>out of Mookie Bets's glove in right field during the

270
00:13:51.000 --> 00:13:54.600
<v Speaker 4>World Series. It was fan interference and he was obviously involved.

271
00:13:54.600 --> 00:13:58.759
<v Speaker 4>They were escorted out of the stadium. They could have

272
00:13:58.799 --> 00:14:01.919
<v Speaker 4>actually injured the player. Oh yeah, My question is this

273
00:14:02.039 --> 00:14:07.039
<v Speaker 4>Apparently they have season tickets and we have Brave season tickets,

274
00:14:07.080 --> 00:14:09.080
<v Speaker 4>and one of the things that I thought of is

275
00:14:09.080 --> 00:14:11.799
<v Speaker 4>how do the Yankees allow those individuals to keep those

276
00:14:11.879 --> 00:14:16.639
<v Speaker 4>seats because they've interfered They could have actually injured the player.

277
00:14:17.159 --> 00:14:20.559
<v Speaker 4>And if they are allowed to keep those seats and

278
00:14:20.759 --> 00:14:24.000
<v Speaker 4>they again interfere with the player where somebody gets hurt

279
00:14:25.000 --> 00:14:28.039
<v Speaker 4>already having that prior experience that the Yankees are very

280
00:14:28.039 --> 00:14:31.440
<v Speaker 4>aware of. Could the Yankees be liable if a player

281
00:14:31.480 --> 00:14:33.679
<v Speaker 4>goes in there and gets hurt by these people that

282
00:14:34.480 --> 00:14:37.919
<v Speaker 4>interfered before, And because I'm wondering why the Yankees would

283
00:14:37.960 --> 00:14:41.240
<v Speaker 4>not rip those season tickets away from these people after

284
00:14:41.360 --> 00:14:44.240
<v Speaker 4>interfering the way they did, wouldn't the Yankees be liable

285
00:14:44.279 --> 00:14:47.639
<v Speaker 4>if some player gets hurt by that same individual that

286
00:14:47.720 --> 00:14:51.440
<v Speaker 4>the Yankees allowed to keep their seats after already interfering

287
00:14:51.480 --> 00:14:54.080
<v Speaker 4>and grabbing and not assaulting. But you know, interfering with

288
00:14:54.759 --> 00:14:55.639
<v Speaker 4>a ballplayer.

289
00:14:57.360 --> 00:14:59.679
<v Speaker 1>My industry action is probably say no, because just because

290
00:14:59.679 --> 00:15:01.960
<v Speaker 1>you do a ones doesn't mean you're going to use

291
00:15:02.000 --> 00:15:04.279
<v Speaker 1>that as your modus operanda. You're going to be a

292
00:15:04.360 --> 00:15:08.200
<v Speaker 1>recidivist interferer with players you're not known to do that

293
00:15:08.399 --> 00:15:10.360
<v Speaker 1>did at Once you learn your lesson, you got chucked

294
00:15:10.399 --> 00:15:11.960
<v Speaker 1>out of the game. Presumably you're not going to do

295
00:15:11.960 --> 00:15:14.039
<v Speaker 1>it again. But maybe what they should do is change

296
00:15:14.080 --> 00:15:17.000
<v Speaker 1>their policy to make it obvious by on the back

297
00:15:17.039 --> 00:15:20.360
<v Speaker 1>of this of the the ticket or by providing a

298
00:15:20.399 --> 00:15:23.440
<v Speaker 1>website governing the rules of conduct at a game and

299
00:15:24.039 --> 00:15:27.480
<v Speaker 1>letting you know in advance, you have open knowledge ahead

300
00:15:27.519 --> 00:15:29.399
<v Speaker 1>of time that if you do something like that, you

301
00:15:29.480 --> 00:15:32.559
<v Speaker 1>will have your tickets forfeitted period and a story and

302
00:15:32.600 --> 00:15:34.960
<v Speaker 1>you'll not be allowed to become a season ticket holder

303
00:15:35.000 --> 00:15:37.200
<v Speaker 1>ever again. Kind of like getting thrown on a no

304
00:15:37.279 --> 00:15:39.000
<v Speaker 1>fly list. The more people that know about it, the

305
00:15:39.039 --> 00:15:42.600
<v Speaker 1>more people know about the ramifications for unruly behavior, the

306
00:15:42.679 --> 00:15:44.679
<v Speaker 1>more likely people aren't going to engage in it. So

307
00:15:44.799 --> 00:15:45.840
<v Speaker 1>maybe a ticket policy.

308
00:15:46.159 --> 00:15:50.320
<v Speaker 4>So of course alcohol sometimes gets.

309
00:15:49.559 --> 00:15:52.120
<v Speaker 3>Ah, that never happens, all right, thank you for that.

310
00:15:53.120 --> 00:15:56.519
<v Speaker 1>Let's close out on hub delays, as is always the case, a.

311
00:15:56.480 --> 00:16:02.600
<v Speaker 4>Lot of weather moving across the country. We've got Chicago, Houston, Detroit, Minneapolis,

312
00:16:02.600 --> 00:16:05.399
<v Speaker 4>Seattle getting hammered by a lot of severe weather today.

313
00:16:05.399 --> 00:16:07.039
<v Speaker 4>Some of these delays are in excess of an hour

314
00:16:07.360 --> 00:16:10.159
<v Speaker 4>kind of moving across the country. So if you're gonna

315
00:16:10.159 --> 00:16:12.759
<v Speaker 4>be flying to or through any of these areas, obviously

316
00:16:12.840 --> 00:16:15.840
<v Speaker 4>be prepared for delays. And if you're towards the West coast,

317
00:16:15.840 --> 00:16:18.600
<v Speaker 4>you're going to be perhaps seeing some turbulence as you

318
00:16:18.679 --> 00:16:21.120
<v Speaker 4>kind of fly over some of these affected areas because

319
00:16:21.120 --> 00:16:25.240
<v Speaker 4>it's a big system moving through there. Turbulence isn't dangerous,

320
00:16:25.279 --> 00:16:27.720
<v Speaker 4>it's just uncomfortable. So keep your seatbelt fastened about you

321
00:16:27.759 --> 00:16:30.000
<v Speaker 4>as you fly that way. You don't kiss the ceiling

322
00:16:30.080 --> 00:16:32.480
<v Speaker 4>if you happen to encounter any unexpected turbulence.

323
00:16:32.639 --> 00:16:34.679
<v Speaker 1>We have had a few stories like that over the years.

324
00:16:34.759 --> 00:16:37.480
<v Speaker 1>Jay right left, Love you, brother, passed along the best

325
00:16:37.519 --> 00:16:40.080
<v Speaker 1>to your better half, and have a wonderful weekend. Happy

326
00:16:40.120 --> 00:16:42.080
<v Speaker 1>Halloween tea, and I'll look forward to next Thursday for

327
00:16:42.120 --> 00:16:42.879
<v Speaker 1>another discussion.

328
00:16:43.559 --> 00:16:45.480
<v Speaker 4>Always so much fun. I appreciate my friend, Thank you,

329
00:16:45.519 --> 00:16:46.399
<v Speaker 4>Thanks brother, I do too.

330
00:16:46.519 --> 00:16:48.960
<v Speaker 1>Five eighth fifty one can buck there see de talk station.

331
00:16:49.159 --> 00:16:50.320
<v Speaker 1>Don't go away, be right back.

332
00:16:52.559 --> 00:16:52.919
<v Speaker 2>It's this