WEBVTT

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<v Speaker 1>Picture this. It's just a few days before Christmas nineteen

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<v Speaker 1>ninety nine.

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<v Speaker 2>A pretty cozy timmy, right, super cozy.

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<v Speaker 1>You're in this quiet little village called Great Hollingbury, just

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<v Speaker 1>north of London, and imagine a man named Gary Dan.

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<v Speaker 1>He's standing in his living room handing out presents to

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<v Speaker 1>his family. The tree is lit, it's a freezing, crystal

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<v Speaker 1>clear winter night outside.

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<v Speaker 2>Sounds perfectly idyllic, it really is.

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<v Speaker 1>But then this sound starts vibrating through the floorboards, just

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<v Speaker 1>a deafening mechanical roar that builds so fast and so

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<v Speaker 1>loud it feels like it's going to tear the chimney

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<v Speaker 1>right off the roof.

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<v Speaker 3>Oh wow, it's that kind of guttural, low frequency sound

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<v Speaker 3>that just bypasses logic, you know, Yeah, it triggers pure

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<v Speaker 3>instinctual panic exactly.

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<v Speaker 1>So Gary runs to the window, presses his face against

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<v Speaker 1>the cold glass, and looks out into the freezing night,

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<v Speaker 1>and what he sees just defies belief. A massive Boeing

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<v Speaker 1>seven forty seven cargo plane is right there, practically skimming

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<v Speaker 1>the tree tops of his neighborhood.

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<v Speaker 3>Unbelievable.

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<v Speaker 1>Yeah, it's banking violently to the left with vieral flames

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<v Speaker 1>shooting out of the engine exhausts. I mean, before his

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<v Speaker 1>brain can even process the impossible physics of a jumbo

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<v Speaker 1>jet in his backyard, it just vanishes behind the tree line.

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<v Speaker 3>Followed immediately by an earth shattering impact that lights up

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<v Speaker 3>the entire horizon.

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<v Speaker 1>Right Gary and his brother run out of their house

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<v Speaker 1>into the pitch black woods, sprinting toward this massive plume

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<v Speaker 1>of smoke. Aviation fuel is just popping and exploding in

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<v Speaker 1>the canopy above them. They push through the brush and

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<v Speaker 1>find themselves standing at the edge.

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<v Speaker 2>Of an abyss just total devastation.

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<v Speaker 1>A crater thirty feet deep and glowing with fires carved

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<v Speaker 1>directly into the English countryside. Wreckage is scattered over half

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<v Speaker 1>a mile. They're shouting into the darkness like hello, can

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<v Speaker 1>anybody hear me? But all they get back is the

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<v Speaker 1>crackle of burning pine.

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<v Speaker 3>That is just chilling, It really is.

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<v Speaker 1>So How does a state of the art seven forty

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<v Speaker 1>seven flown by four highly trained aviation professionals fall out

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<v Speaker 1>of the sky less than sixty seconds after taking off

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<v Speaker 1>from Stanstad Airport? That is our mission in this deep dive.

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<v Speaker 1>When you look at the accident reports, you initially assume

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<v Speaker 1>catastrophic mechanical failure.

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<v Speaker 3>Right, which makes sense.

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<v Speaker 1>But the true cause of Korean Air Cargo Flight eighty

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<v Speaker 1>five h nine was buried in hundreds of years of

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<v Speaker 1>cultural history, military psychology, and a phenomenon that accident investigators

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<v Speaker 1>honestly fear more than engine fires.

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<v Speaker 3>Yeah, and the investigation begins right in the dirt of

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<v Speaker 3>that crater. Rescue workers arrived shortly after Gary and the

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<v Speaker 3>grim reality setting quickly. The three crew members and one

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<v Speaker 3>maintenance engineer on board did.

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<v Speaker 1>Not survive, just a horrific outcome.

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<v Speaker 3>It was the UK's Air Accidents Investigation Branch, the AAIB

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<v Speaker 3>is mobilized immediately, but you know, securing a commercial crash

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<v Speaker 3>site is never as simple as just walking up to

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<v Speaker 3>the wreckage. A safety specialist named Sid Hawkins was dispatched

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<v Speaker 3>to assess the immediate threat because he's.

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<v Speaker 1>Walking into a nightmare scenario.

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<v Speaker 3>Right, Oh, absolutely, Because this wasn't a passenger flight carrying

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<v Speaker 3>you know, suitcases and golf clubs. This seven forty seven

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<v Speaker 3>took off with thirty tons of highly volatile aviation fuel

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<v Speaker 3>and sixty three thousand kilograms of heavy freight.

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<v Speaker 1>That's a massive amount of weight.

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<v Speaker 3>Right, So before investigators could even step foot near that

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<v Speaker 3>thirty foot crater. Hawkins had to decode the cargo manifest,

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<v Speaker 3>and that manifest was deeply alarming.

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<v Speaker 1>What kind of stuff are we talking about here?

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<v Speaker 3>Well, you had two tons of whiskey, which is essentially

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<v Speaker 3>highly flammable ethanol in a crash environment. You had color

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<v Speaker 3>printer cartridges, heavy machinery and X ray machine.

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<v Speaker 1>Okay, hazardous but manageable.

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<v Speaker 3>Sure, But the most terrifying items on the list were

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<v Speaker 3>spools of military detonating cord and the fact that this

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<v Speaker 3>specific older model of the seven forty seven utilized depleted

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<v Speaker 3>uranium as ballanced weights in the tail section.

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<v Speaker 1>Depleted uranium, I mean, that just sounds inherently apocalyptic when

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<v Speaker 1>you combine it with a raging jet fuel fire.

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<v Speaker 3>It does. It's a very heavy metal used as a

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<v Speaker 3>counterweight to keep the plane balanced. But if those weights

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<v Speaker 3>shatter and aerosolize in a high temperature fire, the toxic

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<v Speaker 3>and radioactive risks of the first responders are severe.

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<v Speaker 1>Wow, So what do they do?

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<v Speaker 3>Hawkins had to bring in specialized radiological teams. Fortunately, tests

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<v Speaker 3>quickly showed that the uranium casing had held and the

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<v Speaker 3>detonating cord had either burned off harmlessly or remained intact.

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<v Speaker 1>Okay, So once the site was declared safe, the sun

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<v Speaker 1>comes up, revealing the true scale of the devastation in

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<v Speaker 1>the woods. But the tension wasn't just in the forest.

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<v Speaker 3>Right back at stance at airport, on the very runway,

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<v Speaker 3>flight eight five oh nine had just left, crews were

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<v Speaker 3>dealing with a chilling discovery of their own. The runway

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<v Speaker 3>was completely littered with debris, and.

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<v Speaker 1>In the world of aviation investigation, runway debris usually means

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<v Speaker 1>one specific thing, doesn't it yea.

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<v Speaker 3>It immediately points the finger at an uncontained engine failure.

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<v Speaker 3>You start visualizing a turbine blade snapping inside the enginet

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<v Speaker 3>like one hundred and fifty miles per hour, exploding outward,

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<v Speaker 3>severing hydraulic lines, and tearing the wing apart before the

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<v Speaker 3>plane even clears the airport boundary.

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<v Speaker 1>But this debris field held something deeply disturbing. Amidst all

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<v Speaker 1>the shredded metal and plastic on the tarmac, and investigators

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<v Speaker 1>found an object that looked identically horrifyingly like a human jawbone.

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<v Speaker 3>Which completely upends the initial theory. The thought process immediately

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<v Speaker 3>shifts from mechanical failure to a morbid human element, right like.

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<v Speaker 1>Did a trespasser run onto the runway in the dark

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<v Speaker 1>to commit suicide or did a.

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<v Speaker 3>Ground crew member get sucked into the engine intake instantly

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<v Speaker 3>destroying the turbine and bringing down a three hundred and

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<v Speaker 3>fifty ton aircraft. They actually had to lock downstairstead, shutting

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<v Speaker 3>down all flights right before the Christmas rush just to

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<v Speaker 3>unravel this thread.

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<v Speaker 1>But thankfully daylight brought some relief on that front. Under

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<v Speaker 1>proper lighting, the so called jawbone was identified as just

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<v Speaker 1>a heavily melted, twisted piece of industrial plastic, just.

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<v Speaker 3>A trick of light in the context.

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<v Speaker 1>Exactly so, the debris on the runway wasn't from the

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<v Speaker 1>plane breaking apart during its takeoff role. It was actually

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<v Speaker 1>shrapnel from the massive explosion in the woods, violently adjusted

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<v Speaker 1>high into the atmosphere and blown backward by the winter

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<v Speaker 1>wind onto.

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<v Speaker 3>The airport, which is a crucial piece of the puzzle.

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<v Speaker 3>It prompted the AAIB to execute what's called a four

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<v Speaker 3>corner search in the forest.

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<v Speaker 1>A four corner search.

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<v Speaker 3>Yeah investigators grid out the wreckage, specifically looking for the

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<v Speaker 3>furthest extremities of the aircraft yeah, so the tip of

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<v Speaker 3>left wing, the tip of the right wing, the tailplane,

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<v Speaker 3>and the vertical fin and.

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<v Speaker 1>If they find them all in one spot.

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<v Speaker 3>Finding all four corners in the main impact crater proves

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<v Speaker 3>the aircraft did not suffer a midair structural breakup. It

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<v Speaker 3>was entirely whole the moment.

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<v Speaker 1>It hit the earth Man and the ground marks told

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<v Speaker 1>the rest of the story. There was a long, slender,

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<v Speaker 1>violent gash sliced through the top soil by the left wing,

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<v Speaker 1>immediately followed by the massive main crater from the nose.

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<v Speaker 3>It didn't fall flat right.

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<v Speaker 1>It flew into the ground at over two hundred and

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<v Speaker 1>fifty knots in a steep, nearly ninety degree left bank

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<v Speaker 1>pointing down. So if the plane was structurally sound taking

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<v Speaker 1>off normally, did the pilot just decide to fly it

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<v Speaker 1>into the ground.

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<v Speaker 3>That's the deeply unsettling paradox they were staring at. The

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<v Speaker 3>engines were producing thrust. Flight controls were connected. To figure

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<v Speaker 3>out why a highly experienced crew would fly a functional

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<v Speaker 3>airframe into the dirt, they had to dig through the

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<v Speaker 3>pulverized cockpit for the flight instruments.

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<v Speaker 1>Specifically, they were looking for the captain's attitude Director indicator

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<v Speaker 1>or eighty.

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<v Speaker 3>I right exactly when you were flying a heavy jet

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<v Speaker 3>in the pitch black of night, surrounded by heavy cloud cover,

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<v Speaker 3>your eyes will lie to you.

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<v Speaker 1>Because you can't see anything outside.

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<v Speaker 3>Right, without a visual horizon, your inner ear cannot distinguish

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<v Speaker 3>between gravity and the centrifugal forces of a turn. You

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<v Speaker 3>could be banking sixty degrees and feel completely level. The

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<v Speaker 3>EIGHTI is the screen that cuts through human sensory illusion,

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<v Speaker 3>displaying the exact pitch and roll of the aircraft.

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<v Speaker 1>So when forensics pulled the shattered pieces of the Captain's

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<v Speaker 1>EIGHTI from the wreckage, they found something chilling.

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<v Speaker 3>They analyzed the microscopic scratch marks made by the indicator

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<v Speaker 3>needles at the exact millisecond of impact.

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<v Speaker 1>Right, and they realized that while the plane was banking

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<v Speaker 1>ninety degrees into the dirt, the captain's screw was frozen.

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<v Speaker 1>It was displaying perfectly straight level flight.

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<v Speaker 3>And the absolute tragedy of this is this plane had

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<v Speaker 3>a pre existing condition. Wait really yeah, The aircraft had

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<v Speaker 3>arrived in London from Tashkent earlier that afternoon, and the

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<v Speaker 3>previous flight crew experienced that exact same lie on that

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<v Speaker 3>exact same ADI.

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<v Speaker 1>But they landed safely at Stanstead.

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<v Speaker 3>How because they had the advantage of daylight. The previous

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<v Speaker 3>captain initiated a turn, saw his instrument wasn't moving, look

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<v Speaker 3>out the window at the actual physical horizon, realized his

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<v Speaker 3>screen was broken, and simply swapped to reading his backup instruments.

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<v Speaker 1>Okay, so they land. They log the failure in the

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<v Speaker 1>maintenance book, and a Korean air ground engineer traveling with

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<v Speaker 1>the plane gets to work. But he is missing a

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<v Speaker 1>critical document, the fault isolation manual, which is.

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<v Speaker 3>A huge problem. Without that manual, modern aviation maintenance basically

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<v Speaker 3>devolves into dangerous guesswork.

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<v Speaker 1>Right, So he enlists a local British mechanic for assistance.

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<v Speaker 1>They pull the ADI unit out of the dashboard, inspect

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<v Speaker 1>the back and determine that a tiny connector pin looks

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<v Speaker 1>slightly bent. Yeah.

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<v Speaker 3>They replace the pin, plug the unit back in, run

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<v Speaker 3>a quick built in test, and the screen lights up perfectly.

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<v Speaker 3>They sign off on the repair.

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<v Speaker 1>I mean, think about it like this. Imagine your house's

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<v Speaker 1>electrical systems starts violently flickering. You assume the bulb in

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<v Speaker 1>your lamp is bad, so you change it. The new

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<v Speaker 1>bulb turns on and you think, great, problem solved.

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<v Speaker 3>But you're missing the big picture exactly.

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<v Speaker 1>What you don't realize is that the actual issue is

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<v Speaker 1>a massive degrading short circuit down in your basement breaker panel,

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<v Speaker 1>and your house is quietly catching fire behind the drywall.

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<v Speaker 1>They treated the symptom completely missing the disease.

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<v Speaker 3>That is the exact mechanism of this failure. The eighty

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<v Speaker 3>I screen is just a dumb monitor. The actual brain

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<v Speaker 3>generating the data is a device called the inertial navigation

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<v Speaker 3>unit or INU.

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<v Speaker 1>Which is located deep in the avionics bay beneath the

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<v Speaker 1>cockpit floor right.

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<v Speaker 3>It acts like the plane's synthetic inner ear. It uses

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<v Speaker 3>a highly complex array of lasering, gyroscopes and accelerometers to

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<v Speaker 3>track the plane's movement in three dimensional space, totally independent

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<v Speaker 3>of any outside GPS signals.

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<v Speaker 1>But the Captain's I and you had suffered a localized

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<v Speaker 1>internal fault.

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<v Speaker 3>It wasn't dead. Worse, it was actively lying. It was

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<v Speaker 3>continually broadcasting a corrupted zero degrees of roll signal. The

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<v Speaker 3>maintenance crew's pin replacement was entirely useless. When flight eighty

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<v Speaker 3>five O nine was cleared for takeoff to Milan. It

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<v Speaker 3>was a ticking time bomb.

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<v Speaker 1>But commercial planes have redundancies. There is never just one

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<v Speaker 1>instrument in that cockpit. You have the captain screen, the

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<v Speaker 1>first officer's screen on the right, and a completely independent

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<v Speaker 1>Stammi screen in the center console right.

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<v Speaker 3>Even if one screen is stuck, you have three other

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<v Speaker 3>pairs of eyes and a four man.

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<v Speaker 1>Crew, which makes the contents of the cockpit voice recorder

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<v Speaker 1>of the black box so harrowing to listen to. It

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<v Speaker 1>was buried under thirty feet of compacted earth for nearly

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<v Speaker 1>a week. When investigators finally extracted the audio tape, the

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<v Speaker 1>terror wasn't in the sound of panic or screaming.

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<v Speaker 3>The terror was in the absolute clinical silence.

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<v Speaker 1>Let's break down that sixty second flight. It's night. They

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<v Speaker 1>are running over an hour behind schedule, which inherently builds

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<v Speaker 1>psychological pressure. They throttle up, hurtle down the runway, and

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<v Speaker 1>lift off into the darkness, and at.

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<v Speaker 3>Nine hundred feet their departure procedure requires a climbing left turn.

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<v Speaker 1>The moment the wheels leave the ground, a piercing warning

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<v Speaker 1>horn begins blaring in the cockpit.

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<v Speaker 3>It's a specific localized alarm called a comparator warning Its

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<v Speaker 3>sole purpose is to monitor the multiple ion us and

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<v Speaker 3>scream at the pilots if the data disagrees. It is

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<v Speaker 3>an unmistakable audible alert telling the crew, Hey, one of

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<v Speaker 3>your screens is lying to you. Crosscheck your backups immediately.

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<v Speaker 1>The captain starts turning his control column to the left,

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<v Speaker 1>but his primary screen, fed by that corrupted iron ew

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<v Speaker 1>in the belly of the plane, shows them flying level.

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<v Speaker 3>He is suddenly caught in a deadly feedback loop of

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<v Speaker 3>spatial disorientation. He physically turns the wheel, but his eyes

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<v Speaker 3>tell him the plane isn't.

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<v Speaker 1>Responding because the screen is frozen exactly.

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<v Speaker 3>His inner confused by the g forces of the climb

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<v Speaker 3>and the darkness outside can't provide a reliable balance. He

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<v Speaker 3>assumes the heavy aircraft is just being sluggish in the climb,

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<v Speaker 3>so he turns the wheel further to the left.

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<v Speaker 1>The plane rolls to thirty degrees, then sixty degrees, then

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<v Speaker 1>eighty degrees.

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<v Speaker 3>And the aerodynamics of a jet at a ninety degree

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<v Speaker 3>bank are just brutal. An airplane wings lift is generated

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<v Speaker 3>perpendicular to the wing itself. When you bank ninety degrees,

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<v Speaker 3>all of your lift is pointing sideways.

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<v Speaker 2>Parallel to the ground, so you're not going up anymore, right.

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<v Speaker 3>You have zero vertical lift keeping you in the air.

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<v Speaker 3>A three hundred and fifty to seven forty seven effectively

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<v Speaker 3>becomes a heavy metal brick slicing downwards toward the earth.

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<v Speaker 1>Here's the part of this investigation that absolutely mind blows me.

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<v Speaker 1>The captain is unknowingly flying them into a graveyard spiral. Yes,

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<v Speaker 1>but the first officer, sitting three feet to his right,

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<v Speaker 1>has his own independent screen.

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<v Speaker 2>Which is working perfectly exactly.

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<v Speaker 1>His screen is working perfectly. The standby screen in the

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<v Speaker 1>middle is working perfectly. The flow ight engineer, sitting at

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<v Speaker 1>a panel right behind them, clearly sees the standby screen

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<v Speaker 1>showing an extreme bank. The engineer even quietly murmurs, bank's

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<v Speaker 1>not working, and.

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<v Speaker 3>The captain, who is hyper fixated on his frozen screens,

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<v Speaker 3>just ignores the comment.

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<v Speaker 1>But wait, the first officer, with the undeniable visual evidence

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<v Speaker 1>of their impending death right in front of his face,

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<v Speaker 1>does absolutely nothing. I just survival instinct is the most

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<v Speaker 1>fundamental drive in biology. It is you are in a

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<v Speaker 1>steel tube hurtling toward the ground at three hundred miles

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<v Speaker 1>an hour. The first officer knows without a shadow of

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<v Speaker 1>a doubt they are seconds from impact. Why doesn't he

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<v Speaker 1>just reach out, grab his own control column and shout

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<v Speaker 1>I have control.

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<v Speaker 3>Well to answer that, we have to pull back from

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<v Speaker 3>the mechanics of the aircraft and examine the mechanics of

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<v Speaker 3>the human mind. The cause of this crash wasn't wiring.

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<v Speaker 3>It was history.

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<v Speaker 1>Okay, tell me mare.

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<v Speaker 3>We have to look at who was occupying the left seat.

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<v Speaker 3>Captain Park wasn't just a veteran pilot. He was a

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<v Speaker 3>former colonel in the Republic of Career Air.

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<v Speaker 1>Force, OH, a military man accustomed to supreme authority exactly.

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<v Speaker 3>He had spent the bulk of his career flying highly agile,

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<v Speaker 3>single seat fighter jets solo operations. He was not culturally

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<v Speaker 3>or professionally conditioned to operate as part of a multi

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<v Speaker 3>crew commercial environment where decision making is collaborative.

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<v Speaker 2>That makes sense, and the.

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<v Speaker 3>Voice recorder reveals a man who was deeply agitated that night.

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<v Speaker 3>The delays irritated him, and his tone toward his first

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<v Speaker 3>officer was sharply condescending, establishing this immediate atmosphere of intimidation,

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00:14:29.080 --> 00:14:29.559
<v Speaker 3>and not to.

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00:14:29.519 --> 00:14:33.120
<v Speaker 1>Mention, he was also operating under a cloud of institutional pressure.

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<v Speaker 3>Yeah, he had recently received a formal reprimand from the

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00:14:35.960 --> 00:14:39.240
<v Speaker 3>airline for botching an instrument departure on a previous flight.

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00:14:39.600 --> 00:14:43.759
<v Speaker 3>So he was hyper focused, almost aggressively so on executing

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00:14:43.799 --> 00:14:47.480
<v Speaker 3>this specific departure route flawlessly to prove himself.

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<v Speaker 1>So he creates this mental tunnel, focusing all his cognitive

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00:14:51.120 --> 00:14:55.279
<v Speaker 1>bandwidth on that one broken screen. But that still doesn't

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<v Speaker 1>explain the first officer's paralysis.

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<v Speaker 3>The first officer's inaction is rooted in something much deeper,

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00:15:00.720 --> 00:15:04.799
<v Speaker 3>the societal norms of nineteen ninety South Korea. Sociologists use

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<v Speaker 3>a metric called the power distance index to measure how

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<v Speaker 3>different cultures handle inequality and.

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<v Speaker 2>Authority, and where did they stand.

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<v Speaker 3>At that time. Korean society, and particularly its military influenced

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<v Speaker 3>aviation sector, had an incredibly high power distance. It is

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00:15:19.120 --> 00:15:23.480
<v Speaker 3>a culture deeply structured around strict hierarchical respect. You defer

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00:15:23.519 --> 00:15:26.600
<v Speaker 3>to your elders, and you absolutely defer to your commanding officers.

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<v Speaker 1>So in that cockpit, they weren't just captain and first officer.

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<v Speaker 3>No, they were a revered senior military colonel and a

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00:15:33.200 --> 00:15:38.360
<v Speaker 3>vastly junior subservient apprentice. The first officer was relatively new

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00:15:38.399 --> 00:15:40.840
<v Speaker 3>to the seven forty seven. He had a fraction of

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00:15:40.879 --> 00:15:42.480
<v Speaker 3>the flying hours. Captain Parkatt, the.

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<v Speaker 1>Psychological ingredient in that room was essentially a cliff.

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<v Speaker 3>Exactly for a junior officer in that specific cultural context,

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<v Speaker 3>pointing out a superior's mistake isn't just rude. It causes

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<v Speaker 3>the superior to lose face, which is a profound social rupture,

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<v Speaker 3>intervening like taking the controls from a former The colonel

330
00:16:00.759 --> 00:16:03.320
<v Speaker 3>was viewed as an active insubordination so severe that it

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<v Speaker 3>felt conceptually impossible.

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<v Speaker 1>The AAIB analysis put it in a way that is

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00:16:08.279 --> 00:16:11.120
<v Speaker 1>hard to shake. They basically said, the first officer was

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00:16:11.159 --> 00:16:15.480
<v Speaker 1>so psychologically shackled by military deference and cultural hierarchy that

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00:16:15.559 --> 00:16:19.559
<v Speaker 1>he subconsciously feared the dishonor of correcting his commander more

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00:16:19.600 --> 00:16:21.879
<v Speaker 1>than he feeled a high speed collision with the Earth.

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00:16:21.960 --> 00:16:26.000
<v Speaker 3>It's incredibly tragic, and this cultural phenomenon was actively tearing

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00:16:26.000 --> 00:16:29.200
<v Speaker 3>the airline apart. At the time. This crash did not

339
00:16:29.320 --> 00:16:31.600
<v Speaker 3>happen in a vacuum, right. There was another one, yeah,

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00:16:31.679 --> 00:16:33.919
<v Speaker 3>just two and a half years earlier, in August of

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<v Speaker 3>nineteen ninety seven, Korean Air Flight eight oh one flew

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00:16:37.039 --> 00:16:41.399
<v Speaker 3>directly into a hillside in Guam, and the circumstances were

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00:16:41.399 --> 00:16:46.279
<v Speaker 3>hauntingly identical. Poor visibility, an exhausted captain making a critical

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00:16:46.360 --> 00:16:49.679
<v Speaker 3>navigational error, and a junior crew who saw the mistake

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00:16:49.720 --> 00:16:53.360
<v Speaker 3>but used highly mitigated indirect language instead of firmly taking

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00:16:53.399 --> 00:16:54.399
<v Speaker 3>control of the aircraft.

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00:16:54.679 --> 00:16:58.799
<v Speaker 1>And that Guam crash completely decimated the airline's reputation on

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00:16:58.840 --> 00:17:02.120
<v Speaker 1>the global stage to airlines suspended their partnership. The US

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<v Speaker 1>Department of Defense actually banned its military personnel from flying

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<v Speaker 1>on koreanair.

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<v Speaker 3>Because the Coctit dynamic was a fatal flaw deeply woven

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00:17:10.000 --> 00:17:13.960
<v Speaker 3>into the airline's DNA. They were operating these incredibly complex

353
00:17:14.119 --> 00:17:17.319
<v Speaker 3>multi crew aircraft as if they were single seat fighters

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00:17:17.359 --> 00:17:20.519
<v Speaker 3>piloted by an autocrat with a couple of silent assistants

355
00:17:20.559 --> 00:17:21.000
<v Speaker 3>in the room.

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<v Speaker 1>So the moment Flight eighty five ZHO nine lifted off

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00:17:24.079 --> 00:17:26.839
<v Speaker 1>with a broken eye in you, the cultural silence made

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00:17:26.839 --> 00:17:28.079
<v Speaker 1>the crash inevitable.

359
00:17:28.200 --> 00:17:31.720
<v Speaker 3>Exactly so the first officer sits there watching is perfectly

360
00:17:31.720 --> 00:17:36.200
<v Speaker 3>functioning artificial horizon roll past sixty degrees, then eighty, then ninety.

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00:17:36.519 --> 00:17:38.960
<v Speaker 3>The comparator arm is screaming in the background, the ground

362
00:17:39.039 --> 00:17:40.440
<v Speaker 3>is rushing up in the darkness, and he.

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00:17:40.440 --> 00:17:43.799
<v Speaker 1>Simply lets it happen. Fifty five seconds after takeoff, they

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00:17:43.880 --> 00:17:45.440
<v Speaker 1>hit the dirt in Great Hollingbury.

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00:17:45.680 --> 00:17:49.240
<v Speaker 3>It is an agonizing reality to confront, but the legacy

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00:17:49.240 --> 00:17:52.079
<v Speaker 3>of this crash is defined by what happened next. The

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00:17:52.160 --> 00:17:56.960
<v Speaker 3>aviation industry doesn't just catalog its disasters, It weaponizes them

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00:17:57.039 --> 00:17:58.000
<v Speaker 3>to force change.

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<v Speaker 1>And the investigators prove this point. Brilliant laate, inn't they

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<v Speaker 1>They took the exact data parameters from the black box,

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00:18:03.359 --> 00:18:06.440
<v Speaker 1>the speed, the weight, the severe bank angle, and plugged

372
00:18:06.440 --> 00:18:09.000
<v Speaker 1>them into a seven forty seven flight simulator.

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<v Speaker 3>Right they wanted to see the exact point of no return.

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00:18:11.400 --> 00:18:14.160
<v Speaker 3>They pushed the simulation to the absolute edge, and.

375
00:18:14.079 --> 00:18:16.599
<v Speaker 1>They found that even at a mere five hundred feet

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<v Speaker 1>above the ground, screaming through the air at two hundred

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00:18:18.880 --> 00:18:22.599
<v Speaker 1>and sixty knots, banked at a catastrophic eighty degrees, the

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00:18:22.640 --> 00:18:24.599
<v Speaker 1>aircraft was completely recoverable.

379
00:18:25.160 --> 00:18:25.839
<v Speaker 3>Think about that.

380
00:18:26.079 --> 00:18:28.960
<v Speaker 1>If the first officer had just forcefully grabbed his control

381
00:18:29.000 --> 00:18:31.720
<v Speaker 1>column and physically rolled the wings level, they would have

382
00:18:31.839 --> 00:18:34.039
<v Speaker 1>pulled out of the dive, skimmed the tree tops, and

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00:18:34.079 --> 00:18:37.200
<v Speaker 1>flown away into the night. The plane was perfectly willing

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00:18:37.240 --> 00:18:37.599
<v Speaker 1>to fly.

385
00:18:38.039 --> 00:18:41.119
<v Speaker 3>The machine didn't kill them, the hierarchy did. Because of

386
00:18:41.160 --> 00:18:45.839
<v Speaker 3>this undeniable proof, the AAIB's final report didn't just mandate

387
00:18:45.960 --> 00:18:49.759
<v Speaker 3>new procedures for fixing in U faults or updating maintenance manuals.

388
00:18:50.039 --> 00:18:54.519
<v Speaker 3>They demanded a total, radical overhaul of Koreanaire's training philosophy.

389
00:18:55.000 --> 00:18:58.799
<v Speaker 1>They mandated the aggressive implementation of CRM, yes.

390
00:18:58.799 --> 00:19:02.640
<v Speaker 3>Crew Resource management. It is the bedrock of modern flight safety.

391
00:19:03.200 --> 00:19:07.359
<v Speaker 3>CRM is the systematic dismantling of the autocratic cockpit. It

392
00:19:07.440 --> 00:19:09.880
<v Speaker 3>trains crews to view safety as a collaborative effort.

393
00:19:09.920 --> 00:19:11.519
<v Speaker 1>It teaches captains how to invite.

394
00:19:11.279 --> 00:19:14.759
<v Speaker 3>Criticism, and more importantly, it gives junior officers a highly specific,

395
00:19:15.079 --> 00:19:17.319
<v Speaker 3>standardized vocabulary to challenge authority.

396
00:19:17.759 --> 00:19:21.279
<v Speaker 1>It replaces a dictatorship with a system of democratic checks

397
00:19:21.279 --> 00:19:24.240
<v Speaker 1>and balances. Like a first officers trained that if they

398
00:19:24.240 --> 00:19:27.400
<v Speaker 1>observe a critical safety deviation, they don't hint at it,

399
00:19:27.440 --> 00:19:28.599
<v Speaker 1>they state the problem.

400
00:19:28.319 --> 00:19:31.359
<v Speaker 3>Clearly right and if the captain doesn't correct it, they

401
00:19:31.440 --> 00:19:34.079
<v Speaker 3>state it again forcefully, and if there is.

402
00:19:34.039 --> 00:19:37.119
<v Speaker 1>Still no response, they are legally empowered and required to

403
00:19:37.160 --> 00:19:40.599
<v Speaker 1>declare I have control and physically take over the airplane.

404
00:19:40.839 --> 00:19:44.039
<v Speaker 3>Exactly, and the most incredible part of this tragic story

405
00:19:44.119 --> 00:19:47.720
<v Speaker 3>is that the transformation actually worked. Korean Air brought in

406
00:19:47.799 --> 00:19:53.240
<v Speaker 3>outside experts, completely retooled their deeply ingrained corporate culture, and

407
00:19:53.400 --> 00:19:55.359
<v Speaker 3>ruthlessly implemented CRM, and.

408
00:19:55.319 --> 00:19:56.720
<v Speaker 1>The results speak for themselves.

409
00:19:56.799 --> 00:19:59.319
<v Speaker 3>They do. They haven't had a single fatal passenger crash

410
00:19:59.319 --> 00:20:01.880
<v Speaker 3>since nineteen nine nine. They took an airline that was

411
00:20:01.920 --> 00:20:05.160
<v Speaker 3>considered an international pariah and rebuilt it into one of

412
00:20:05.200 --> 00:20:08.400
<v Speaker 3>the safest, most highly rated aviation operations on the planet.

413
00:20:08.480 --> 00:20:11.000
<v Speaker 1>It remains one of the most successful cultural turnarounds in

414
00:20:11.079 --> 00:20:14.400
<v Speaker 1>modern corporate history. They prove that you can respect centuries

415
00:20:14.440 --> 00:20:17.359
<v Speaker 1>of cultural tradition in your personal life, but the moment

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00:20:17.359 --> 00:20:20.880
<v Speaker 1>you step into the cockpit, physics and clear communication dictate

417
00:20:20.920 --> 00:20:23.079
<v Speaker 1>the hierarchy absolutely.

418
00:20:22.599 --> 00:20:24.799
<v Speaker 3>Which leads all of you listening with a pretty intense

419
00:20:24.839 --> 00:20:28.559
<v Speaker 3>concept to apply to your own lives. Aviations solved this

420
00:20:28.680 --> 00:20:32.880
<v Speaker 3>fatal flaw by explicitly forcing junior staff to speak up

421
00:20:33.200 --> 00:20:36.920
<v Speaker 3>and aggressively training senior leaders to swallow their pride and listen.

422
00:20:37.400 --> 00:20:39.720
<v Speaker 3>But look at the hierarchies outside of an airplane. Oh,

423
00:20:39.759 --> 00:20:42.440
<v Speaker 3>they're everywhere, right. Look at a corporate boardroom when a

424
00:20:42.519 --> 00:20:45.599
<v Speaker 3>toxic merger is being pushed through. Look at a hospital

425
00:20:45.640 --> 00:20:48.400
<v Speaker 3>operating room when a senior surgeon is rushing a procedure.

426
00:20:48.920 --> 00:20:52.160
<v Speaker 3>Think about a tense family dynamic where everyone dances around

427
00:20:52.200 --> 00:20:55.559
<v Speaker 3>a destructive problem to avoid upsetting a patriarch.

428
00:20:55.680 --> 00:20:58.200
<v Speaker 2>It really makes you think how many preventable.

429
00:20:57.720 --> 00:21:03.000
<v Speaker 3>Disasters, bankruptcies, medical malpres as, shattered relationships are still happening

430
00:21:03.079 --> 00:21:06.319
<v Speaker 3>every single day simply because someone in the room is

431
00:21:06.359 --> 00:21:08.880
<v Speaker 3>too intimidated by the hierarchy to point out that the

432
00:21:08.920 --> 00:21:12.039
<v Speaker 3>plane is going down. Next time you see a crisis looming,

433
00:21:12.039 --> 00:21:14.640
<v Speaker 3>whether it's a bad business decision or a literal flashing

434
00:21:14.640 --> 00:21:17.519
<v Speaker 3>warning light, remember the silence in the cockpit of flight

435
00:21:17.559 --> 00:21:20.319
<v Speaker 3>eighty five on nine. Don't just sit there exactly, don't

436
00:21:20.359 --> 00:21:22.640
<v Speaker 3>just watch the horizon until grab the controls.
