WEBVTT 1 00:00:05.280 --> 00:00:05.960 Ripped up. 2 00:00:10.000 --> 00:00:10.640 You don't have. 3 00:00:12.800 --> 00:00:17.039 Come running just as fast as we can. Show Shooter's 4 00:00:17.120 --> 00:00:18.440 gonna help him come. 5 00:00:19.039 --> 00:00:26.399 Ma is the Troubleshooter Show. No Tom Martinez, Welcome. 6 00:00:26.039 --> 00:00:27.960 Welcome to the show, the only show that's kind. We're 7 00:00:27.960 --> 00:00:31.960 here to solve problems, answer questions, take complaints. Our goal 8 00:00:32.000 --> 00:00:34.799 in life is to make your life just a little 9 00:00:34.799 --> 00:00:37.200 bit easier. Maybe you've been ripped off by a contractor, 10 00:00:37.240 --> 00:00:40.119 you have a bad landlord. Plus, we got to follow up. 11 00:00:40.399 --> 00:00:42.960 We're gonna try to get a guy on that sent 12 00:00:43.079 --> 00:00:48.200 thirty eight thousand dollars apparently in cash uh to some scoundrel. 13 00:00:48.399 --> 00:00:49.920 We're gonna see if we can help him up. 14 00:00:49.920 --> 00:00:53.079 He's on the verge of getting booted from his apartment 15 00:00:53.240 --> 00:00:56.439 I think tomorrow, so we're gonna catch up with him. 16 00:00:56.479 --> 00:00:58.079 We've got a lot going on on this show. I 17 00:00:58.159 --> 00:01:00.399 want to tell you who we have in student. We've 18 00:01:00.399 --> 00:01:04.519 got a packed house today, a packed house doctor Joel 19 00:01:04.680 --> 00:01:06.359 cherdak Man. 20 00:01:06.920 --> 00:01:09.480 He is with Denverhairclinic dot com. And we're going to 21 00:01:09.560 --> 00:01:10.159 dive into this. 22 00:01:10.239 --> 00:01:13.480 It's a little bit of a secret around here, but 23 00:01:13.799 --> 00:01:15.000 not a total secret. 24 00:01:15.040 --> 00:01:17.200 In fact, I don't think have we. 25 00:01:17.159 --> 00:01:18.040 Talked about it yet. 26 00:01:18.040 --> 00:01:19.200 Doc not that I know of. 27 00:01:19.439 --> 00:01:21.200 I don't think we have talked about it. 28 00:01:21.239 --> 00:01:27.040 So we've got something coming up that's surprising, and it's 29 00:01:27.079 --> 00:01:30.640 a good thing that we're going to discuss, probably in 30 00:01:30.680 --> 00:01:32.680 the first fifteen or twenty minutes, so I want to 31 00:01:32.719 --> 00:01:37.000 tease that a little bit. It's very interesting, it's very interesting. 32 00:01:37.519 --> 00:01:41.040 Then we also have Mark Schamansky. He's the owner of 33 00:01:41.239 --> 00:01:45.640 Total Genesis Total Exteriors Genesis. Of course, as in the beginning, 34 00:01:45.879 --> 00:01:48.400 Mark Shamansky also a friend of mine. They've done work 35 00:01:48.439 --> 00:01:51.359 at our house. Just great people. I can't I can't 36 00:01:51.439 --> 00:01:53.799 rave about them enough. If you need anything done on 37 00:01:53.840 --> 00:01:56.200 the outside of your house, these guys are great. But 38 00:01:56.280 --> 00:01:59.439 that's not the actual reason I wanted him in. Well, 39 00:01:59.480 --> 00:01:59.840 it isn't. 40 00:01:59.840 --> 00:02:00.359 It isn't. 41 00:02:01.120 --> 00:02:05.640 The insurance business and claims are getting to the point 42 00:02:05.879 --> 00:02:08.400 where it's insane. And how do I judge that? I 43 00:02:08.560 --> 00:02:12.400 judge it by five to ten email or phone calls 44 00:02:12.800 --> 00:02:16.240 each week, either through referral list at Helping Troubleshooter dot 45 00:02:16.240 --> 00:02:21.120 com with people having trouble getting their insurance company to 46 00:02:21.280 --> 00:02:24.759 pay for all the damage after a hailstorm or even 47 00:02:25.199 --> 00:02:28.439 we had one very recently that had smoke damage from 48 00:02:28.439 --> 00:02:31.319 a fire and they couldn't get anything done. So we're 49 00:02:31.319 --> 00:02:33.919 going to talk about that and somebody that I have 50 00:02:34.080 --> 00:02:38.479 probably talked about for five or ten years easily right 51 00:02:38.520 --> 00:02:43.000 here on the Troubleshooter Show, Matt Stanford with Paragon Services. 52 00:02:43.039 --> 00:02:46.000 So if you excuse me, you have any questions when 53 00:02:46.000 --> 00:02:49.800 it comes to insurance, when it comes to claims, when 54 00:02:49.800 --> 00:02:52.360 it comes to do I have damage? What should I do? 55 00:02:52.479 --> 00:02:52.840 First? 56 00:02:53.120 --> 00:02:54.639 Today is the show. 57 00:02:54.879 --> 00:02:57.199 I have got the experts lined up, and then any 58 00:02:57.280 --> 00:02:59.960 questions you have on hair loss, we're going to die 59 00:03:00.120 --> 00:03:03.520 into that with doctor Joel and we're also going to 60 00:03:03.560 --> 00:03:06.800 talk about that weight loss medication because one of his 61 00:03:06.879 --> 00:03:10.240 other clinics does that. I mean, it's pretty incredible stuff. 62 00:03:10.280 --> 00:03:12.919 We got going on three oh three seven one three 63 00:03:13.000 --> 00:03:16.280 eight two five five that's the telephone number. You got 64 00:03:16.280 --> 00:03:19.120 a bad contractor you want to expose a bad car deal, 65 00:03:19.319 --> 00:03:21.800 a bad car deal or a bad auto shop. How 66 00:03:21.800 --> 00:03:25.000 about a bad landlord, how about a bad dentist. You 67 00:03:25.199 --> 00:03:28.199 name it, we'll take it on. We're over three hundred 68 00:03:28.319 --> 00:03:31.759 million dollars so far, over three hundred million dollars cash 69 00:03:31.800 --> 00:03:35.800 merchandise exchanges refunds directly due to the show. I also 70 00:03:35.840 --> 00:03:38.919 want to say, Suzanne's sitting next to me. She's ready 71 00:03:38.960 --> 00:03:42.759 to go to war. We have Kelly there, we have Shannon. 72 00:03:42.919 --> 00:03:45.479 Later on, we'll have Dragon. We've got our great deputies. 73 00:03:46.000 --> 00:03:49.639 Who's standing by today, by the way, Suzanne, Deputy Bo. 74 00:03:49.719 --> 00:03:52.560 Deputy Bow and Deputy Docks, always a valuable Deputy Docks, 75 00:03:52.560 --> 00:03:55.120 always listening from home, which is a room for our 76 00:03:55.120 --> 00:03:55.759 guys today. 77 00:03:55.800 --> 00:03:57.520 Yeah, I know we had a packed house. They didn't 78 00:03:57.520 --> 00:03:59.479 even know that till the last minute. Anyhow, I'll let 79 00:03:59.479 --> 00:04:01.520 you know in a lot open three oh three seven 80 00:04:01.800 --> 00:04:04.240 one three A two five five. Don't forget three oh three. 81 00:04:04.240 --> 00:04:07.039 Martino works on and off the air. Help it troubleshooter 82 00:04:07.159 --> 00:04:10.919 dot com. Let's jump right to SHAWNA. Shanna, what's going 83 00:04:10.960 --> 00:04:12.080 on with you in the sewer? 84 00:04:13.120 --> 00:04:20.240 Good morning. I had some old tree roots that were blocking, uh, 85 00:04:21.439 --> 00:04:24.639 you know, the drains or whatever, and the plumber removed, 86 00:04:25.199 --> 00:04:27.959 you know, cleared it out yesterday. I have a gentleman 87 00:04:28.560 --> 00:04:31.720 right now cleaning up the dirt and water and sewage 88 00:04:31.839 --> 00:04:33.199 from my furnace room. 89 00:04:33.480 --> 00:04:36.040 Hey, Seana, a couple a couple quick questions. You called 90 00:04:36.040 --> 00:04:38.600 somebody out and they basically put a saw blade down there. 91 00:04:38.639 --> 00:04:41.360 If you will on an extension and cut through the roots, 92 00:04:41.399 --> 00:04:43.839 cleared the line out. Yeah. 93 00:04:43.839 --> 00:04:46.800 I don't know how the plumbers did it, but they 94 00:04:46.920 --> 00:04:50.360 they said it was roots, yes, and they were black, 95 00:04:50.439 --> 00:04:54.480 so he said that meant they were old. So my 96 00:04:54.720 --> 00:04:59.199 question to you is, although I have a gentleman in 97 00:04:59.439 --> 00:05:03.279 my furnace room cleaning up the sewage or whatever that is, 98 00:05:03.360 --> 00:05:08.800 now the smell continues to come upstairs through the air conditioning. 99 00:05:08.879 --> 00:05:10.879 Look and yeah. 100 00:05:11.199 --> 00:05:14.160 So I'm just wondering in addition to what he's doing 101 00:05:14.240 --> 00:05:15.879 with chem x or let. 102 00:05:15.759 --> 00:05:18.160 Me let me ask you a cut out questions the 103 00:05:18.240 --> 00:05:21.480 most important and I'm hoping answers yes, did you have 104 00:05:21.519 --> 00:05:23.240 super backup coverage? 105 00:05:25.439 --> 00:05:27.360 I'm checking with my insurance agent. 106 00:05:27.879 --> 00:05:31.319 He's getting back to Hey, Matt, to most companies, Matt 107 00:05:31.480 --> 00:05:35.720 Stanford with Paragon Services, to most insurance companies, I think 108 00:05:35.800 --> 00:05:39.199 most of them have like a ten percent sewage backup 109 00:05:39.199 --> 00:05:42.079 from the dwelling. But what do you find generally speaking, 110 00:05:42.439 --> 00:05:44.959 or isn't it addendum you have to put on every time? 111 00:05:45.759 --> 00:05:48.319 It's it's pretty complex, so most of them will cover 112 00:05:48.439 --> 00:05:49.920 if it backs up into the house. 113 00:05:50.120 --> 00:05:52.120 That's what she's talking about with the basement. 114 00:05:52.720 --> 00:05:54.199 That would be usually covered. 115 00:05:54.879 --> 00:05:57.879 All the mitigation and restoration of that would be covered, 116 00:05:57.920 --> 00:06:01.480 but the actual pipe itself wouldn't be covered, so but 117 00:06:01.720 --> 00:06:02.920 access to it would be. 118 00:06:03.120 --> 00:06:04.160 So wait, wait a second. 119 00:06:04.279 --> 00:06:07.759 So in her case, if she has a coverage fixing 120 00:06:08.319 --> 00:06:13.279 the actual line by rooting it out or however they 121 00:06:13.319 --> 00:06:16.360 did it, that might not be covered. But back up 122 00:06:16.480 --> 00:06:19.160 in what she's talking about now would be right, Hey, 123 00:06:19.199 --> 00:06:20.560 do you have your deck page? 124 00:06:20.639 --> 00:06:22.360 Do you have a can you log on? Who is 125 00:06:22.360 --> 00:06:23.399 your insurance company? 126 00:06:24.160 --> 00:06:28.600 So I spoke to the agent yesterday who is it? 127 00:06:28.879 --> 00:06:33.279 And somebody else arranged it a different family member. So 128 00:06:33.360 --> 00:06:35.360 there he is getting back to me. 129 00:06:35.519 --> 00:06:37.639 No, no, no, all, I'm all, oh, so you don't even 130 00:06:37.680 --> 00:06:42.319 know for example, if it's State Farm or Safego or Okay, 131 00:06:42.959 --> 00:06:44.800 when are you going to be able to have that 132 00:06:44.879 --> 00:06:47.319 deck page? Because here's the deal. If you have some 133 00:06:47.480 --> 00:06:50.319 coverage there, the real way to get rid of that 134 00:06:50.480 --> 00:06:53.879 is someone like Rock with American Restoration. I mean, this 135 00:06:53.920 --> 00:06:55.879 guy knows this is what he does for a living. 136 00:06:56.120 --> 00:06:58.519 He knows how to get in there and get that 137 00:06:58.600 --> 00:07:01.800 place clean one hundred percent. In fact, he'll do tests 138 00:07:01.800 --> 00:07:05.360 to make sure everything is gone and everything's perfect, and 139 00:07:05.399 --> 00:07:08.199 he'll work directly with your insurance company. 140 00:07:09.639 --> 00:07:11.160 Okay, but let's do this. 141 00:07:11.920 --> 00:07:15.360 That somewhat answers your question if you have the coverage. 142 00:07:15.519 --> 00:07:18.839 But let's get Rock on and pretend you don't have 143 00:07:18.920 --> 00:07:21.519 the coverage and ask him how he would get rid 144 00:07:21.600 --> 00:07:24.800 of this and clean it up. You want to do that, Okay, Sure, 145 00:07:25.199 --> 00:07:27.639 so let's do that, Kelly, Let's get Rock on if 146 00:07:27.639 --> 00:07:29.160 we can get them, Sean, I'm going to put you 147 00:07:29.199 --> 00:07:32.040 on hold. That's a big problem. I mean, Matt, how 148 00:07:32.040 --> 00:07:34.279 often do you guys deal with that? Sew which backup? 149 00:07:34.720 --> 00:07:36.519 I've always got three or four on my desk that 150 00:07:36.560 --> 00:07:37.800 I'm dealing with constantly. 151 00:07:37.879 --> 00:07:38.040 Yeah. 152 00:07:38.120 --> 00:07:38.319 Yeah. 153 00:07:38.480 --> 00:07:39.680 And are they tough to get? 154 00:07:39.759 --> 00:07:39.800 What? 155 00:07:40.600 --> 00:07:43.319 If she does have coverage, would it pay? For example, 156 00:07:43.360 --> 00:07:45.920 if there was a couch down there, because I mean, 157 00:07:45.920 --> 00:07:48.360 if that odor gets into that couch, you either got 158 00:07:48.399 --> 00:07:50.600 to clean it or replace stuff like that. 159 00:07:50.680 --> 00:07:53.360 A textile like a couch, you know, it can get 160 00:07:53.360 --> 00:07:55.279 embedded into it to where it can't be cleaned and 161 00:07:55.319 --> 00:07:58.120 it's category three hazardous material, hazardous waste. 162 00:07:58.160 --> 00:07:59.560 Have you dealt with Rock before? 163 00:08:00.199 --> 00:08:00.399 Yeah? 164 00:08:00.560 --> 00:08:02.879 Awesome talk. Yeah, I love how that guy works. Let 165 00:08:02.879 --> 00:08:05.399 me tell you this too, Actually, this was you. I 166 00:08:05.480 --> 00:08:07.720 was going to bring up a story about a public adjusture. 167 00:08:07.759 --> 00:08:11.279 I just remembered it was you smoke damage, Boulder fire. 168 00:08:11.639 --> 00:08:14.000 They offered the guy, what was it? A furniture store, 169 00:08:14.040 --> 00:08:14.879 an office. 170 00:08:14.519 --> 00:08:18.759 Building, goes a giant laboratory, a laboratory, huge laboratory, and 171 00:08:18.800 --> 00:08:20.160 it just got smoke damage. 172 00:08:20.319 --> 00:08:23.279 Not not no fine, no flame, just smoke. And they 173 00:08:23.319 --> 00:08:25.639 and then how much did the insurance company? Everybody out 174 00:08:25.639 --> 00:08:28.399 there list I'll tell you you think insurance companies, I 175 00:08:28.439 --> 00:08:30.639 don't care if it's State farms, Safego, I don't care 176 00:08:30.680 --> 00:08:32.759 who it is. These today's I don't even think there 177 00:08:32.799 --> 00:08:34.919 is a good one in my opinion. Thank god for 178 00:08:35.000 --> 00:08:38.000 good agents. I Compass insurance. They can shop all of them. 179 00:08:38.240 --> 00:08:41.120 But what did they offer that guy who owned the 180 00:08:41.200 --> 00:08:42.360 lab The first time? 181 00:08:42.559 --> 00:08:45.960 It was a board met, you know, giant board meeting, 182 00:08:46.080 --> 00:08:48.799 and they said, you know, they had me on speakerphone 183 00:08:48.799 --> 00:08:51.960 and said, the our insurance company, Liberty Mutual, offered sixty 184 00:08:52.039 --> 00:08:54.360 thousand to clean the building sixty thousand. 185 00:08:54.440 --> 00:08:56.279 What did they say? Did they think that was good? 186 00:08:56.279 --> 00:08:57.919 They could get it cleaned for that? What do you 187 00:08:58.080 --> 00:09:00.519 how do you think they reacted to that? They thought 188 00:09:00.519 --> 00:09:02.919 it was low. They called me to see how low. 189 00:09:03.360 --> 00:09:06.320 And that was basically them putting Molly made in there, 190 00:09:06.480 --> 00:09:07.879 you know, to mop up the place. 191 00:09:08.039 --> 00:09:10.080 And so let's skip forward. 192 00:09:10.159 --> 00:09:13.679 So instead of sixty thousand, how much did you get 193 00:09:13.720 --> 00:09:17.159 that insurance company to clean up the smoke damage? This 194 00:09:17.320 --> 00:09:24.639 is incredible six million, six million dollars. I'll tell you guys. 195 00:09:25.039 --> 00:09:28.360 That's what insurance companies don't want you to know, is 196 00:09:28.399 --> 00:09:32.360 that guys like Matt and Mark Schamansky know how to 197 00:09:32.440 --> 00:09:35.600 find the money that the insurance company owes you. We 198 00:09:35.679 --> 00:09:37.559 got to take a quick break. We're going to come back. 199 00:09:37.600 --> 00:09:39.480 We got a lot going on. One of the things 200 00:09:39.519 --> 00:09:41.240 we're going to talk about. I'm going to bring up 201 00:09:41.240 --> 00:09:45.240 a guy they called yesterday, Joseph. This guy I'm hoping 202 00:09:45.320 --> 00:09:46.799 we're going to be able to help him out. He's 203 00:09:46.840 --> 00:09:50.279 looking at getting evicted tomorrow. And when I tell you 204 00:09:50.320 --> 00:09:54.360 the story how he lost thirty eight thousand dollars, you're 205 00:09:54.399 --> 00:09:55.159 not gonna believe it. 206 00:10:00.159 --> 00:10:03.360 Go with a sure thing Denver's Best roofer Excel roofing 207 00:10:03.480 --> 00:10:04.039 dot com. 208 00:10:04.080 --> 00:10:06.120 You don't pay a cent until you're content. 209 00:10:09.480 --> 00:10:13.039 Time for an insurance checkup, free no obligation comparison call 210 00:10:13.159 --> 00:10:16.480 Compass insurance paying too much your coverage at dozens of 211 00:10:16.480 --> 00:10:17.399 insurance companies. 212 00:10:17.480 --> 00:10:20.080 Find out now three oh three, seven to seven to one. Help. 213 00:10:20.240 --> 00:10:22.879 You'll think you're his only customer when you choose Frank 214 00:10:22.960 --> 00:10:25.399 durand the real estate man dot com to list your 215 00:10:25.399 --> 00:10:28.600 home with Remax Alliance three oh three nine two zero 216 00:10:28.679 --> 00:10:31.240 sixteen twenty two. 217 00:10:32.039 --> 00:10:34.159 All right, folks, three oh three seven one three eight 218 00:10:34.200 --> 00:10:37.879 two five five, We got one line open. Three oh three, Martino, 219 00:10:38.679 --> 00:10:43.360 We do have Rock up. Rock is with American Restoration. 220 00:10:43.600 --> 00:10:46.840 And what these guys do is clean up after a mess. 221 00:10:47.080 --> 00:10:49.639 They have all the certifications, they have the knowledge to 222 00:10:49.799 --> 00:10:53.399 know how. But whether it's fire damage, whether it's a flood, 223 00:10:53.440 --> 00:10:56.919 whether it's a sewer backup, which is exactly what we're 224 00:10:56.919 --> 00:10:59.279 gonna quiz them about right now. Hey, Rock, we had 225 00:10:59.320 --> 00:11:03.480 a caller show. She called in she had a sewer backup. 226 00:11:03.799 --> 00:11:07.360 Someone came out and fixed the sewer backup. They cleaned 227 00:11:07.360 --> 00:11:10.639 out the line, so that part's done, and they shoveled 228 00:11:10.759 --> 00:11:13.000 up all the poo poo, if you will. They got 229 00:11:13.080 --> 00:11:15.799 rid of what they could. But the house still stinks. 230 00:11:16.000 --> 00:11:18.840 It appears to be in the ventilation systems. So a 231 00:11:18.919 --> 00:11:21.799 two part question one, she's trying to figure out if 232 00:11:21.840 --> 00:11:24.440 her homeowners covers it. So we're going to know that 233 00:11:24.639 --> 00:11:26.720 later on when we get a copy of her deck 234 00:11:26.759 --> 00:11:30.320 page or the policy. But how do you generally clean 235 00:11:30.440 --> 00:11:33.399 something up like a sewer backup if you were to 236 00:11:33.440 --> 00:11:35.519 go out and do it properly to where they don't 237 00:11:35.519 --> 00:11:38.440 have to worry about, you know, the smell of feces forever, 238 00:11:39.720 --> 00:11:40.720 you have to do clearances. 239 00:11:40.879 --> 00:11:43.000 You have to go until it's clear, and then he 240 00:11:43.080 --> 00:11:44.440 gets the sec coliform. 241 00:11:44.840 --> 00:11:51.519 You do picle coliform tests until until you get a 242 00:11:51.759 --> 00:11:54.080 level that's been the regulatory limit. 243 00:11:54.399 --> 00:11:57.960 So so you basically you go in there, you clean it, 244 00:11:58.039 --> 00:12:01.240 you do you sanitize, but then you run all those 245 00:12:01.279 --> 00:12:04.240 tests again to make sure there's no matter left. 246 00:12:04.879 --> 00:12:09.519 People calling forums in particular, and then you continue. 247 00:12:09.679 --> 00:12:12.120 You continue to do the same thing over and over 248 00:12:12.240 --> 00:12:13.639 until you have zeros and. 249 00:12:13.720 --> 00:12:16.679 Over until you have zeros. And then what you would 250 00:12:16.759 --> 00:12:20.679 do is, if it's a long area, you would do 251 00:12:20.840 --> 00:12:24.000 multiple tests and if one area is lower than the other, 252 00:12:24.600 --> 00:12:27.720 and then you'd move in that direction. So usually you 253 00:12:27.759 --> 00:12:30.279 know you're cleaning up better in some areas than in 254 00:12:30.399 --> 00:12:33.960 other areas, just keep moving until you're you know, like 255 00:12:34.039 --> 00:12:36.279 so if you're moving left right north to south. I 256 00:12:36.279 --> 00:12:37.879 got you. 257 00:12:36.759 --> 00:12:39.480 You're doing a better job, probably. 258 00:12:39.200 --> 00:12:41.600 At the beginning area, then at the end area. 259 00:12:42.279 --> 00:12:44.840 And then you know, as you know, as and spaces 260 00:12:44.919 --> 00:12:47.639 get job, as spaces get more. 261 00:12:48.600 --> 00:12:50.279 You get in there and you clean the hell out 262 00:12:50.320 --> 00:12:52.399 of it. You retest to make sure you got everything. 263 00:12:52.480 --> 00:12:55.679 Let me ask you this, If someone doesn't get everything, 264 00:12:55.919 --> 00:12:58.039 what do they risk if that gets in the air 265 00:12:58.200 --> 00:13:01.039 vans or you know, God knows, we're into their carpet 266 00:13:01.120 --> 00:13:04.240 upstairs through the HVAC system. I mean, is that something 267 00:13:04.279 --> 00:13:08.039 that can make you violently ill or what asuly? 268 00:13:09.080 --> 00:13:14.480 The more the more susceptible you are allergies, we can 269 00:13:14.519 --> 00:13:19.960 condition respiratory type of situations. The more susceptible you are, 270 00:13:20.399 --> 00:13:23.159 and you can even if you're not, if you're super healthy, 271 00:13:23.200 --> 00:13:27.600 you can become sensitized. So after a while you can 272 00:13:27.639 --> 00:13:28.600 become sensitized. 273 00:13:28.639 --> 00:13:33.120 Do you generally see do you generally see people with 274 00:13:33.200 --> 00:13:35.840 sewer line backups? Say? Do you have some coverage? And 275 00:13:35.919 --> 00:13:39.399 if so, is it generally like what ten twenty thousand? What? 276 00:13:39.960 --> 00:13:41.879 Just from what you have dealt with? 277 00:13:43.159 --> 00:13:43.720 It depends. 278 00:13:43.799 --> 00:13:47.440 It depends on the type of laws. I get that 279 00:13:47.879 --> 00:13:50.639 sometimes you have to combine different types of lass to 280 00:13:50.639 --> 00:13:52.960 get it covered with your damage, you know. 281 00:13:53.080 --> 00:13:55.399 But you guys good at that. If this lady does 282 00:13:55.440 --> 00:13:57.559 have coverage, he can call you up and you can 283 00:13:57.879 --> 00:14:00.559 talk with the insurance company and make sure it's done right. 284 00:14:00.559 --> 00:14:02.120 That's the bottom line. 285 00:14:02.159 --> 00:14:04.159 Correct and then and the way to go is pell 286 00:14:04.159 --> 00:14:04.840 call it all right. 287 00:14:04.840 --> 00:14:06.919 Hold on that. I want to ask Sewn if she's 288 00:14:06.960 --> 00:14:10.279 got any other questions Shawna, do you have any other 289 00:14:10.399 --> 00:14:11.840 questions for rock directly? 290 00:14:11.960 --> 00:14:13.919 I mean it's it's pretty basic. 291 00:14:14.000 --> 00:14:16.320 You get in there, you clean it, clean it, clean it, 292 00:14:16.600 --> 00:14:19.480 then you run certain tests, you make sure all the 293 00:14:19.559 --> 00:14:22.720 matter's gone, and then if it's not, you start cleaning 294 00:14:22.759 --> 00:14:26.120 again until everything's gone. He did say, you can get 295 00:14:26.120 --> 00:14:27.639 pretty sick if it's not clean. 296 00:14:29.559 --> 00:14:33.120 Right. So it's being cleaned as we speak by a handyman. 297 00:14:33.919 --> 00:14:37.279 I'd like to get another company in to make sure 298 00:14:37.320 --> 00:14:40.480 it's not continuing to come up through the air vents. 299 00:14:40.600 --> 00:14:42.120 Yeah, air condition. 300 00:14:42.399 --> 00:14:45.720 I appreciate the handyman doing what he's doing, but that 301 00:14:45.879 --> 00:14:48.600 is not how you get rid of what we're talking about. 302 00:14:48.639 --> 00:14:50.879 So I'm going to give you this phone number. It's 303 00:14:51.000 --> 00:14:52.600 sure eight three three. 304 00:14:54.000 --> 00:14:58.120 Am as an am am rest r E s T 305 00:14:58.720 --> 00:15:01.759 eight three three am. Asked, asked for Rock Rocks, who 306 00:15:01.799 --> 00:15:04.679 he has on right now. Whether you have coverage or not, 307 00:15:05.159 --> 00:15:08.240 you need to make sure everything is cleaned up properly 308 00:15:08.360 --> 00:15:10.120 or else it's going to be a nightmare for you. 309 00:15:11.000 --> 00:15:14.080 And they'll take care of mold issues as well. 310 00:15:14.120 --> 00:15:16.759 These guys can take care of anything we have sent 311 00:15:16.840 --> 00:15:20.600 them out on asbestost jobs, mold jobs we've had. We've 312 00:15:20.639 --> 00:15:24.240 had times where landlords have had someone pass away in 313 00:15:24.320 --> 00:15:27.480 their in their property and he can handle the cleanup 314 00:15:27.559 --> 00:15:30.159 after death, you name it, they can do it. That's 315 00:15:30.279 --> 00:15:33.399 all they do. He lives and breathes. Well, crap, how's 316 00:15:33.440 --> 00:15:36.039 that perfect? All right? 317 00:15:36.120 --> 00:15:37.679 I will contact them right now. 318 00:15:38.120 --> 00:15:41.440 Excellent, Hey, Rock, I appreciate you coming on. That's Rock 319 00:15:41.480 --> 00:15:45.120 with American Restoration. You can always reach them at eight 320 00:15:45.159 --> 00:15:47.519 three to three am rest or you can go to 321 00:15:47.559 --> 00:15:50.639 the website eight three three am rest Now. I do 322 00:15:50.720 --> 00:15:53.120 want to talk about something with doctor Joel, Than Len 323 00:15:53.480 --> 00:15:56.440 and Joseph. I promised your next we can free upline one. 324 00:15:56.480 --> 00:15:59.440 We're gonna have one line open three zero three seven 325 00:15:59.480 --> 00:16:01.759 one three two five five you've been ripped off or 326 00:16:01.759 --> 00:16:04.440 taking advantage of and then after the break Len, I 327 00:16:04.440 --> 00:16:07.720 want you to hold in, Joseph. But we've got to 328 00:16:07.759 --> 00:16:10.159 get to this guy that sent thirty eight thousand dollars. 329 00:16:10.240 --> 00:16:12.440 We're going to get into that. He's getting evicted tomorrow. 330 00:16:12.600 --> 00:16:14.799 We're gonna see if he can help him. But doctor Joel, 331 00:16:14.799 --> 00:16:17.799 I'm gonna I'm gonna tell everybody out there what's going on. 332 00:16:17.799 --> 00:16:20.399 One of the reasons you're in is Tom had a 333 00:16:20.440 --> 00:16:24.159 Procedu're done. When was it two months three? 334 00:16:24.440 --> 00:16:25.799 It was about two and a half months ago. 335 00:16:25.879 --> 00:16:28.039 Two and a half months ago. Now I knew about it. 336 00:16:28.080 --> 00:16:30.720 Suzanne knew about it. But other than that, you know, 337 00:16:30.919 --> 00:16:33.840 I don't think many people knew about it. But you right, 338 00:16:34.240 --> 00:16:37.600 and the procedure is unbelievable. In fact, it was your 339 00:16:37.600 --> 00:16:41.000 clinic and it was your Denver Hairclinic dot com. That's 340 00:16:41.080 --> 00:16:45.120 probably a pretty good tease on it. Right, Yes, how 341 00:16:45.320 --> 00:16:48.360 is it working? And let's talk about the procedure real quick. 342 00:16:48.679 --> 00:16:52.440 What exactly do you guys do at Denverhairclinic dot com. 343 00:16:52.559 --> 00:16:54.960 So what we do that's different than almost any other 344 00:16:55.039 --> 00:16:58.159 clinic hair clinic in the country is we're using stem cells. 345 00:16:58.159 --> 00:17:02.200 We're using umbilical courts stem cells, and we're combining that 346 00:17:02.600 --> 00:17:05.359 with a product called microvascular tissue. 347 00:17:05.440 --> 00:17:07.839 Oh my goodness. The microvascular tissue. 348 00:17:07.599 --> 00:17:10.440 Is something that was used in the field of wound 349 00:17:10.440 --> 00:17:13.559 healing for diabetic patients. So it grows new blood vessels. 350 00:17:14.039 --> 00:17:17.920 And so, working with another clinic in California, we've learned 351 00:17:17.920 --> 00:17:22.160 that using the stem cell combination with this microvascular tissue 352 00:17:22.200 --> 00:17:26.680 and combining it with platelet rich plasma from your own blood, 353 00:17:26.759 --> 00:17:31.039 that combination regrows hair and does so in a very 354 00:17:31.279 --> 00:17:32.240 fabulous fashion. 355 00:17:32.880 --> 00:17:35.720 So when you do this, if you think of stem cells, 356 00:17:35.759 --> 00:17:40.319 you usually have an injection, a guided, very perfect injection 357 00:17:40.440 --> 00:17:43.880 into the area, say a knee or a shoulder or something. Right, 358 00:17:43.960 --> 00:17:46.720 So when you're doing someone's entire head, I mean, let's 359 00:17:46.720 --> 00:17:49.440 face it, Tom doesn't have a bald spot. He has 360 00:17:49.559 --> 00:17:52.240 very little hair. He's just you know, it's been thinning 361 00:17:52.279 --> 00:17:55.200 for years and now it's not there. I mean, that's 362 00:17:55.240 --> 00:17:57.720 how I put it, right. So you have to do 363 00:17:57.799 --> 00:18:01.000 what the entire head, I mean, what's that procedure look 364 00:18:01.119 --> 00:18:03.839 like for someone like Tim that the whole head needs it. 365 00:18:04.680 --> 00:18:06.680 Well, it takes a little bit more than an hour 366 00:18:07.160 --> 00:18:09.480 the first visit. There are three visits involved. 367 00:18:09.119 --> 00:18:12.000 So visit one, what happens well besides the consultation. 368 00:18:12.319 --> 00:18:14.440 Well, after the consultation, if you decide that this is 369 00:18:14.480 --> 00:18:17.039 good something that you want to do, uh, you'll come in. 370 00:18:17.079 --> 00:18:18.920 It takes a little bit more than an hour. We 371 00:18:19.000 --> 00:18:21.839 numb the scalp up first, uh, and then once the 372 00:18:21.839 --> 00:18:27.039 scalp is numb, we inject with different types of injection equipment, 373 00:18:27.359 --> 00:18:30.839 so a multi port injection over the place the entire scalp. 374 00:18:31.079 --> 00:18:32.319 Oh man, is it hurt? 375 00:18:33.039 --> 00:18:35.759 Not really because we because we numb the scalp up 376 00:18:35.759 --> 00:18:37.680 pretty well. Okay, we did it, and we also offer 377 00:18:37.720 --> 00:18:40.039 patients nitrous oxide if they want to be really comfortable. 378 00:18:40.759 --> 00:18:42.160 But we doesn't hurt. 379 00:18:42.240 --> 00:18:44.160 It doesn't really hurt. So that's it. 380 00:18:44.200 --> 00:18:48.119 With that first visit, will inject the the stem cells 381 00:18:48.119 --> 00:18:51.440 and the microvascular tissue. Then you come back a month later, 382 00:18:51.880 --> 00:18:54.440 and that's when we use the product of your own blood. 383 00:18:54.680 --> 00:18:57.440 So we use platelet rich plasma. 384 00:18:57.119 --> 00:18:59.480 From p r P p r P, but not stem 385 00:18:59.519 --> 00:19:01.279 cells it point they're already done. 386 00:19:01.440 --> 00:19:01.599 Well. 387 00:19:01.640 --> 00:19:04.480 We also use right and we use the microvascire tissue 388 00:19:04.519 --> 00:19:07.839 and your own PRP. Got it to kind of act 389 00:19:07.880 --> 00:19:09.119 as fertilizer, if you will. 390 00:19:09.200 --> 00:19:11.759 To see exactly how I was picturing it's like you 391 00:19:11.839 --> 00:19:14.079 throw down the seed. Now you're fertilizing it. 392 00:19:14.319 --> 00:19:16.200 And then the third visit, so these are all a 393 00:19:16.200 --> 00:19:18.480 month apart. The first visit, second visits a month later. 394 00:19:18.839 --> 00:19:21.519 The third visit where we do just the PRP is 395 00:19:22.160 --> 00:19:25.720 a month after that. Patients like Tom are starting to 396 00:19:25.720 --> 00:19:27.839 see results around the two to two and a half 397 00:19:27.920 --> 00:19:28.519 month mark. 398 00:19:29.319 --> 00:19:31.680 Now people that are a year in and I realize 399 00:19:31.680 --> 00:19:34.440 everybody's a little different. But if you had to guess, 400 00:19:34.480 --> 00:19:36.599 where is Tom going to be? If I looked at 401 00:19:36.599 --> 00:19:39.039 his head, I haven't seen him up close for a while. Honestly, 402 00:19:39.200 --> 00:19:41.279 Well maybe I did last week. I just didn't even 403 00:19:41.319 --> 00:19:43.599 look though, I didn't even think about it. But I mean, 404 00:19:43.640 --> 00:19:45.240 am I going to see a difference? If I go 405 00:19:45.279 --> 00:19:47.039 over there? What do you see? Like little buds? 406 00:19:47.240 --> 00:19:49.839 You'll see some like sprout almost what I refer to 407 00:19:49.880 --> 00:19:50.200 as like. 408 00:19:50.160 --> 00:19:53.079 Peach fuzz, Yeah, starting to form, starting to form, right, 409 00:19:53.160 --> 00:19:54.160 and then that's continues. 410 00:19:54.440 --> 00:19:57.240 Can he expect like a full head of hair. 411 00:19:57.720 --> 00:20:00.480 He can expect that it's going to be sign nificantly 412 00:20:00.599 --> 00:20:03.720 less than everybody's different, but it will fill in the 413 00:20:03.759 --> 00:20:06.319 thinness no kids, so he'll get he'll get, you know, 414 00:20:06.440 --> 00:20:08.839 relatively thick full head of hair. 415 00:20:09.000 --> 00:20:09.319 That's it. 416 00:20:09.359 --> 00:20:11.079 Though, It's like you don't have to go in for 417 00:20:11.119 --> 00:20:12.319 a tune up once a year. 418 00:20:12.559 --> 00:20:14.400 You do come back after the first year. 419 00:20:14.559 --> 00:20:18.400 Okay, significantly lower costs and we can discuss the cost, 420 00:20:18.480 --> 00:20:21.400 but of course significantly less just for a maintenance. And 421 00:20:21.440 --> 00:20:24.400 what that maintenance is is going to be the microvascular 422 00:20:24.440 --> 00:20:26.559 tissue and your own platelet. 423 00:20:26.160 --> 00:20:28.240 Rec How often do you have to do that maintenance? 424 00:20:28.440 --> 00:20:30.759 So we recommend people come in after the first year 425 00:20:31.119 --> 00:20:33.440 and we'll be able to, you know, see where you are. 426 00:20:33.519 --> 00:20:35.279 And then you'll know if they need to come back. 427 00:20:35.440 --> 00:20:37.839 Right, Some people are on a once a year maintenance, 428 00:20:37.880 --> 00:20:40.079 some people are on every eighteen months. Some people aren't 429 00:20:40.079 --> 00:20:42.519 coming back for you know, two to three years. It 430 00:20:42.559 --> 00:20:44.960 really just depends on how well, because the factors that 431 00:20:45.039 --> 00:20:46.720 caused you to lose the hair in the first place 432 00:20:46.759 --> 00:20:49.640 aren't going away, you need to have you know, like 433 00:20:49.680 --> 00:20:50.960 you refer to that tune up. 434 00:20:50.920 --> 00:20:52.559 I'm gonna we got a break, I'm gonna have some 435 00:20:52.599 --> 00:20:54.720 follow up questions in a little bit. The first thing 436 00:20:54.759 --> 00:20:57.160 I thought about is like if you had gray hair 437 00:20:57.559 --> 00:20:59.799 or if your hair was graying and you go through 438 00:20:59.839 --> 00:21:03.400 this and you were almost bald, you have this procedure done. 439 00:21:03.799 --> 00:21:05.960 I don't want to hear the answer now, But do 440 00:21:06.039 --> 00:21:08.319 you grow gray hair at that point? Or is because 441 00:21:08.319 --> 00:21:10.920 it's brand new hair, new seeds. If you will, you're 442 00:21:10.960 --> 00:21:13.640 gonna grow the natural color you had. But I'm gonna 443 00:21:13.640 --> 00:21:16.319 put that to you in a little bit. Everybody, hang tight, Joseph, 444 00:21:16.359 --> 00:21:17.759 I'm going to talk to you. We're going to try 445 00:21:17.759 --> 00:21:20.519 to help you out on that thirty a K. I 446 00:21:20.519 --> 00:21:22.160 don't think we can help you get that back, but 447 00:21:22.200 --> 00:21:24.279 I know you're getting ready to get evicted. Then Lens 448 00:21:24.279 --> 00:21:26.960 got a concrete issue. And then we have one line 449 00:21:26.960 --> 00:21:29.839 open three zero three Martino, you've been ripped off taking 450 00:21:29.920 --> 00:21:33.119 advantage of any insurance company. Maybe you're in the middle 451 00:21:33.160 --> 00:21:36.000 of a claim right now and need some help. I 452 00:21:36.039 --> 00:21:42.160 got the right guys here for you. 453 00:21:42.160 --> 00:21:45.319 No go with a sure thing Denver's Best roofer Excel 454 00:21:45.440 --> 00:21:48.519 Roofing dot com. You don't pay a cent until you're content. 455 00:21:51.880 --> 00:21:55.079 Time for an insurance check up free, no obligation. In comparison, 456 00:21:55.200 --> 00:21:58.720 call Compass insurance paying too much your coverage at dozens 457 00:21:58.759 --> 00:22:01.839 of insurance companies out now three all three seven seven 458 00:22:01.880 --> 00:22:04.640 to one. Help You'll think you're his only customer when 459 00:22:04.640 --> 00:22:07.119 you choose Frank durand the real estate man dot Com 460 00:22:07.160 --> 00:22:10.279 to list your home with Remax Alliance three all three 461 00:22:10.359 --> 00:22:13.400 nine two zero sixteen twenty two. 462 00:22:16.359 --> 00:22:18.799 All Right, folks, th reel three seven one three eight 463 00:22:18.839 --> 00:22:21.039 two five five. We're going to dive into something here 464 00:22:21.079 --> 00:22:25.480 that is crazy. Joseph, he called yesterday towards the end 465 00:22:25.559 --> 00:22:27.599 of the show. That's kind of why we've got him 466 00:22:27.640 --> 00:22:30.799 back up. The story goes like this, and honestly, I 467 00:22:30.839 --> 00:22:33.359 have a hard time believing it, but I simply don't know. 468 00:22:34.759 --> 00:22:40.160 He got bamboozled, according to him, by someone that was 469 00:22:40.279 --> 00:22:43.680 what exactly were they doing, Joseph. They were charging your 470 00:22:43.759 --> 00:22:47.880 credit card or using your credit card, apparently for some 471 00:22:48.039 --> 00:22:52.440 kind of child porn. Is that correct? That's what they said, Yes, yes, 472 00:22:52.599 --> 00:22:56.160 And then they said because it was your because it 473 00:22:56.359 --> 00:22:59.400 was your credit card, someone called you up, said they 474 00:22:59.400 --> 00:23:04.400 were with the FBI or some form of authorities, and no, okay, 475 00:23:04.440 --> 00:23:05.559 go ahead. 476 00:23:05.440 --> 00:23:07.839 No, it's just some random people. 477 00:23:09.359 --> 00:23:10.359 Who didn't call me. 478 00:23:10.519 --> 00:23:12.279 Is not a credit card my tank account? 479 00:23:12.400 --> 00:23:16.920 Yes, And Joseph, how do we go from how do 480 00:23:17.039 --> 00:23:19.519 we go to the point where you went to your 481 00:23:19.559 --> 00:23:24.480 bank and Withdrew thirty eight thousand dollars in cash. What 482 00:23:24.519 --> 00:23:29.119 do you mean how do we get to that point? Basically? Yeah, 483 00:23:29.200 --> 00:23:31.640 that's what I'm saying. Someone called you and they told 484 00:23:31.680 --> 00:23:33.319 you to go get it for what reason? 485 00:23:34.880 --> 00:23:37.519 They said, because of their child porn and the investigation 486 00:23:37.720 --> 00:23:38.319 was ongoing. 487 00:23:40.279 --> 00:23:42.720 Okay, So they had an investigation, and what was the 488 00:23:42.759 --> 00:23:43.880 thirty eight thousand for? 489 00:23:45.720 --> 00:23:49.200 They said, I was my account and. 490 00:23:50.680 --> 00:23:55.559 Send them the money because they needed the money for 491 00:23:56.599 --> 00:23:58.079 told it for the investigation. 492 00:23:59.200 --> 00:24:03.640 And so they wanted you to pay for the investigation 493 00:24:04.279 --> 00:24:04.839 into you. 494 00:24:06.480 --> 00:24:08.680 They didn't want to be paid for the investigation, it said, 495 00:24:08.720 --> 00:24:11.720 They hold my money until the investigation was over, and 496 00:24:11.799 --> 00:24:13.039 they sent me the money back. 497 00:24:13.359 --> 00:24:14.960 So they were going to hold your money. 498 00:24:15.079 --> 00:24:19.079 Then if you were not guilty of child pornography, they 499 00:24:19.079 --> 00:24:23.119 were going to give you the money back, right, Okay. 500 00:24:23.279 --> 00:24:25.720 So then you went to your bank or if I 501 00:24:25.799 --> 00:24:31.000 recall your Belco credit union? Yes, and you withdrew thirty 502 00:24:31.039 --> 00:24:36.720 eight thousand dollars. Yes, Now how much you're you're looking 503 00:24:36.759 --> 00:24:37.960 at an eviction tomorrow? 504 00:24:38.079 --> 00:24:38.279 Right? 505 00:24:39.079 --> 00:24:39.279 Yes? 506 00:24:39.599 --> 00:24:42.240 How far back do you how much do you need 507 00:24:42.279 --> 00:24:48.359 to cure? Fifty four hundred, fifty four hundred on. 508 00:24:48.519 --> 00:24:49.559 Three months behind? 509 00:24:49.960 --> 00:24:52.279 Fifty four hundred. 510 00:24:52.920 --> 00:24:56.160 Yes, do you have a job on. 511 00:24:56.559 --> 00:24:57.519 I'm getting one. 512 00:24:58.319 --> 00:25:01.839 So you don't have a job. How do you even if? 513 00:25:01.880 --> 00:25:04.880 You're really making me nervous? Now? So, I've got two 514 00:25:04.880 --> 00:25:07.920 things going through my mind right now. Number one, if 515 00:25:07.920 --> 00:25:10.599 we did bail you out, I think you'd be in 516 00:25:10.640 --> 00:25:12.279 the same damn spot in thirty. 517 00:25:12.079 --> 00:25:17.680 Days, we'll have a job. And what kind of job? 518 00:25:17.720 --> 00:25:19.319 Why don't you have a job right now? 519 00:25:20.319 --> 00:25:21.119 I'm retired? 520 00:25:21.920 --> 00:25:25.640 How old are you take the time you're retired? 521 00:25:25.839 --> 00:25:28.400 Okay, yes, I could my job. 522 00:25:28.480 --> 00:25:30.759 You're retired and I got the money from para. 523 00:25:31.079 --> 00:25:34.079 Yeah, and then you got screwed because you sent thirty 524 00:25:34.119 --> 00:25:37.799 eight thousand in cash? Yes, okay? Did you go to 525 00:25:37.839 --> 00:25:41.160 your bank and get is something that proves you withdrew 526 00:25:41.200 --> 00:25:42.119 thirty eight thousand? 527 00:25:42.880 --> 00:25:45.599 Yes, I have it with me. I can email that. 528 00:25:45.839 --> 00:25:48.880 Yep. I want that. I want that before I want 529 00:25:48.960 --> 00:25:53.319 anything else. So hold on, hold on, so Kelly, we're 530 00:25:53.319 --> 00:25:55.240 going to get that. I want to see what's going 531 00:25:55.279 --> 00:25:57.799 on with that. Let's keep him on hold. We'll bring 532 00:25:57.839 --> 00:25:59.960 him back up after that meantime? 533 00:26:00.400 --> 00:26:00.640 Is it? 534 00:26:00.839 --> 00:26:04.160 Vannette Vanott? How do I pronounce your name. 535 00:26:05.559 --> 00:26:08.279 Is pronounced theano but not How can we help you? 536 00:26:09.599 --> 00:26:12.240 Well, I have a roof and problem with Anderson Construction. 537 00:26:12.680 --> 00:26:17.240 For the past year, they've been stringing me along. I've 538 00:26:17.279 --> 00:26:20.440 been trying to get my roof fixed, and whoever their 539 00:26:20.480 --> 00:26:23.680 project consulted with, I don't know whatever happened to the paperwork, 540 00:26:24.079 --> 00:26:27.240 but I keep calling, calling, They're not returning. They're not 541 00:26:27.359 --> 00:26:30.000 very reliable. I always get an answering service and then 542 00:26:30.039 --> 00:26:32.920 I get a text message saying that someone will be 543 00:26:33.000 --> 00:26:34.720 in touch with me, and no one ever does. 544 00:26:34.960 --> 00:26:38.079 Hey, but let me ask you some real basic questions. 545 00:26:38.160 --> 00:26:41.079 Was it from a hailstorm or what was the original damage? 546 00:26:41.079 --> 00:26:42.119 Why were they out there? 547 00:26:43.680 --> 00:26:47.599 On six twenty three we had the big baseball hailstorm 548 00:26:47.599 --> 00:26:51.359 out here in Colorado, Wow, and I got severe damage 549 00:26:51.400 --> 00:26:56.160 to my roof, my gutters, my windows, everything, And they 550 00:26:56.160 --> 00:27:00.559 were in the area trying to get you know, customers. 551 00:27:00.680 --> 00:27:01.319 Yeah, and they. 552 00:27:01.319 --> 00:27:03.680 Approached me, and I decided to give them a chance 553 00:27:03.759 --> 00:27:06.960 because I wanted a contract that it can do so 554 00:27:07.000 --> 00:27:07.440 how much? 555 00:27:08.160 --> 00:27:09.839 How much has been done so far? 556 00:27:11.440 --> 00:27:13.279 Zero zero? 557 00:27:13.799 --> 00:27:16.839 So I'm sorry your roof is still. 558 00:27:16.599 --> 00:27:22.079 Exactly like it was yesterday. Are you there now? 559 00:27:23.440 --> 00:27:25.240 Yeah, I'm staring at the hole right now. 560 00:27:25.319 --> 00:27:26.559 Send us a picture of that. 561 00:27:29.319 --> 00:27:31.680 We need to. We need to help you out. This 562 00:27:31.920 --> 00:27:35.920 is crazy. Oh my goodness, I've got so many things 563 00:27:35.920 --> 00:27:38.079 going through my head right now. When did you sign 564 00:27:38.119 --> 00:27:41.279 that initial agreement with Anderson? 565 00:27:42.759 --> 00:27:44.960 The initial agreement was signed a year ago. 566 00:27:45.480 --> 00:27:47.680 This that's crazy. You know what you can get out 567 00:27:47.720 --> 00:27:50.720 of that contract. I don't care what anybody says. It's 568 00:27:50.759 --> 00:27:53.319 been a year. I have no idea why they wouldn't 569 00:27:53.359 --> 00:27:54.079 want to do this. 570 00:27:54.359 --> 00:27:57.079 Mark Shamanca, have you paid them any money though? 571 00:27:58.400 --> 00:27:58.480 No. 572 00:27:58.640 --> 00:28:00.960 They tried to get money out of me last week 573 00:28:01.039 --> 00:28:03.799 and something said don't send the money, so I didn't. 574 00:28:03.920 --> 00:28:04.839 That's great. 575 00:28:05.160 --> 00:28:08.079 How much did you get from your insurance company so far? 576 00:28:09.480 --> 00:28:12.480 Well as you know, my claim is the money still 577 00:28:12.519 --> 00:28:14.759 sitting with them. They only send you about I think 578 00:28:14.799 --> 00:28:17.440 six grand just to get the work started, and then 579 00:28:17.920 --> 00:28:20.079 the company will then file to get send us. 580 00:28:20.119 --> 00:28:22.000 I want some pictures quick. I'm going to put you 581 00:28:22.039 --> 00:28:24.039 on hold. I got to take a break. Get me 582 00:28:24.119 --> 00:28:26.200 some pictures. I'm also going to put them up on 583 00:28:26.240 --> 00:28:29.799 the YouTube channel. We're gonna get Matt from Paragon and 584 00:28:29.839 --> 00:28:32.400 Mark to dig in with this after the break. This 585 00:28:32.599 --> 00:28:34.720 is crazy. We need to go out check out the 586 00:28:34.799 --> 00:28:39.359 damage going on here and get this Anderson Company A year. 587 00:28:39.839 --> 00:28:47.640 A year, Yes, a year, go with a sure thing 588 00:28:47.759 --> 00:28:51.039 Denver's Best rufer Excel Roofing dot com. You don't pay 589 00:28:51.079 --> 00:28:57.720 a cent until you're content. Time for an insurance checkup free, 590 00:28:57.839 --> 00:29:01.559 no obligation. In comparison, call company insurance paying too much 591 00:29:01.680 --> 00:29:04.640 your coverage at dozens of insurance companies find out now 592 00:29:04.720 --> 00:29:06.160 three oh three, seven to seven to one. 593 00:29:06.319 --> 00:29:06.559 Help. 594 00:29:06.759 --> 00:29:09.400 You'll think you're his only customer when you choose Frank 595 00:29:09.440 --> 00:29:11.880 Durand the real estate Man dot com to list your 596 00:29:11.920 --> 00:29:15.039 home with Remax Alliance three all three nine two zero 597 00:29:15.200 --> 00:29:16.119 sixteen twenty two. 598 00:29:18.359 --> 00:29:19.519 All right, three three. 599 00:29:19.400 --> 00:29:21.279 Seven one three eight two five five. I'll let you 600 00:29:21.319 --> 00:29:22.160 know when the line's open. 601 00:29:22.200 --> 00:29:24.960 Listen. We've got a lot cooking right now. Hey, Kelly, 602 00:29:25.039 --> 00:29:27.200 catch me up on a few things. One is that 603 00:29:27.240 --> 00:29:29.079 guy sending his bank statements? 604 00:29:30.119 --> 00:29:31.319 Please check your email. 605 00:29:31.440 --> 00:29:33.960 Oh excellent, We're gonna check at the bank statement. See 606 00:29:33.960 --> 00:29:38.720 where he withdrew thirty eight thousand dollars. Then I got 607 00:29:38.720 --> 00:29:42.720 to get back to uh the not Kelly. You changed 608 00:29:42.720 --> 00:29:44.599 the spelling on me, and it just screwed me up. 609 00:29:44.839 --> 00:29:48.519 We were talking over break. I wanted to remember exactly 610 00:29:48.519 --> 00:29:51.240 how to pronounce your name, so I phonetically spelled it, 611 00:29:51.640 --> 00:29:54.279 and then someone switched it back, and then of course 612 00:29:54.319 --> 00:29:56.720 that screwed me up. But for not listen, you've got 613 00:29:56.759 --> 00:29:59.759 a serious circumstance going on there. You had the hailstorm 614 00:29:59.759 --> 00:30:02.359 of a year ago, you hired the roof or please 615 00:30:02.400 --> 00:30:06.759 tell me the actual name of the roofing company besides Anderson, 616 00:30:06.960 --> 00:30:08.200 what exactly is it? 617 00:30:10.200 --> 00:30:12.839 The actual name of the company is actually called Anderson 618 00:30:12.920 --> 00:30:14.000 Construction Inc. 619 00:30:15.720 --> 00:30:17.880 It's like there, I think they're trying to piggyback on 620 00:30:17.960 --> 00:30:20.079 what I would refer to as a decent name in 621 00:30:20.119 --> 00:30:20.640 the business. 622 00:30:20.640 --> 00:30:21.519 What do you guys think? 623 00:30:23.640 --> 00:30:24.119 Kmark? 624 00:30:24.720 --> 00:30:27.880 Also check your email. There are pictures that she just sent. 625 00:30:28.079 --> 00:30:30.039 Oh my goodness, we're going to get those up to 626 00:30:30.799 --> 00:30:32.599 Would you guys give me a favor one of you 627 00:30:32.640 --> 00:30:36.160 look up this Anderson Construction Inc. So was there any 628 00:30:36.240 --> 00:30:38.799 reason that they would say you wouldn't let them on 629 00:30:38.839 --> 00:30:41.480 the property. Or why are they telling you they haven't 630 00:30:41.480 --> 00:30:42.880 started the roof in a year? 631 00:30:43.119 --> 00:30:46.440 What is that? When were they supposed to start the roof? 632 00:30:47.720 --> 00:30:49.799 Well, they were supposed to start it right after the 633 00:30:49.880 --> 00:30:54.319 senior project Consulting supposedly got my signature on the contract. 634 00:30:54.640 --> 00:30:57.119 When I reached out to Jeff, the guy I spoke 635 00:30:57.160 --> 00:31:00.440 to at Anderson. He didn't even have any knowledge of 636 00:31:00.440 --> 00:31:03.000 what was going on with my house. He had to 637 00:31:03.039 --> 00:31:06.680 dig through all these PaperWorks to even get anything on me. 638 00:31:06.960 --> 00:31:10.200 Yeah, this is crazy, Mark, you do roofs over a 639 00:31:10.279 --> 00:31:14.920 Genesis Exteriors. Let's talk contractual real quick. If it's been 640 00:31:14.960 --> 00:31:18.519 a year and they haven't done anything, nothing but hit 641 00:31:18.559 --> 00:31:20.440 her up for money a couple of weeks ago, and 642 00:31:20.480 --> 00:31:23.039 she was smart enough not to send it. I don't 643 00:31:23.079 --> 00:31:25.799 see that contract valid at this point. 644 00:31:25.839 --> 00:31:28.359 Probably not, And most likely they don't have all the 645 00:31:28.400 --> 00:31:30.480 right things you need to have in the in the 646 00:31:30.559 --> 00:31:34.440 roofing contract. Roofing contracts a price, a price, start date 647 00:31:34.559 --> 00:31:37.599 and three day right, Yeah, three day right. You have 648 00:31:37.640 --> 00:31:40.920 to have your insurance company listed. There's several I can you? 649 00:31:40.920 --> 00:31:43.160 Could you send us over a copy of that agreement? 650 00:31:43.799 --> 00:31:44.480 That would be great. 651 00:31:45.000 --> 00:31:47.559 I would like to send that. Yeah, send it to 652 00:31:47.599 --> 00:31:49.839 the same thing. I would like to send that to 653 00:31:49.880 --> 00:31:53.279 our attorney, Brad O'Brien. Have them iball it, But I think, well, 654 00:31:53.359 --> 00:31:55.720 let's put it this way. I wouldn't even mess with 655 00:31:55.799 --> 00:31:58.000 them now. I don't even care if they wanted to 656 00:31:58.039 --> 00:32:00.640 try to come after me a year later. I wouldn't 657 00:32:00.640 --> 00:32:02.480 deal with them. I wouldn't give them a penny. I 658 00:32:02.519 --> 00:32:05.119 wouldn't let them on my property. I just wouldn't. But 659 00:32:05.160 --> 00:32:07.119 I want to get you a legal opinion on that 660 00:32:07.240 --> 00:32:09.519 as well, So I want you to get that to us. 661 00:32:09.880 --> 00:32:12.119 I'm going to look at these pictures over the break. 662 00:32:12.160 --> 00:32:15.880 I'll have Suzanne put them up for our YouTube people. 663 00:32:15.920 --> 00:32:18.720 But here's the bottom line. This company has not fixed 664 00:32:18.720 --> 00:32:21.559 your roof for a year. Then she had another thing 665 00:32:21.680 --> 00:32:24.559 happened a couple of days ago. Where yesterday, did you 666 00:32:24.640 --> 00:32:27.119 actually get hit by a tornado or was it just 667 00:32:27.240 --> 00:32:29.759 high winds? I haven't looked at the picture yet, but 668 00:32:30.400 --> 00:32:32.279 what happened to your house yesterday? 669 00:32:33.680 --> 00:32:36.839 Well, yesterday we got hit. The whole area got hit 670 00:32:36.880 --> 00:32:41.160 with the tornado was north of my property, so we 671 00:32:41.240 --> 00:32:45.799 got all the winds, the rain, flooding all through the neighborhood, 672 00:32:45.839 --> 00:32:49.279 the property, and with that amount of rain, I knew 673 00:32:49.279 --> 00:32:50.799 something was going to happen with my roof. 674 00:32:52.240 --> 00:32:56.359 What time are you in I'm in Brush, Colorado, Morgan County. 675 00:32:56.559 --> 00:32:59.480 Okay, that's not that far, is it? I mean it's far? 676 00:33:00.400 --> 00:33:01.200 Do you work out time? 677 00:33:02.279 --> 00:33:05.359 Yeah, we'll go there yea, yeah, no, I gots genesis 678 00:33:05.400 --> 00:33:05.680 will go. 679 00:33:05.680 --> 00:33:08.160 Out there and I am. I'm still looking for this picture, Kelly. 680 00:33:08.200 --> 00:33:10.279 I simply just don't have it. Let's do this, Let's 681 00:33:10.319 --> 00:33:12.680 get her on hold. We're gonna end up with one 682 00:33:12.720 --> 00:33:15.000 line open three O three seven one three eight two 683 00:33:15.039 --> 00:33:17.279 five five. We've got a lot cooking here. We're going 684 00:33:17.359 --> 00:33:19.400 to try to help her. I'm gonna look at Joseph's 685 00:33:19.400 --> 00:33:23.440 bank statement, see if he actually withdrew thirty eight thousand dollars, 686 00:33:23.440 --> 00:33:25.799 and we're gonna see if we can't figure out something 687 00:33:25.880 --> 00:33:28.720 for him. But everybody hold tight. I know this break's 688 00:33:28.759 --> 00:33:31.880 going to be coming up pretty quick. Lenn, real quick, 689 00:33:32.400 --> 00:33:34.640 What is the deal with the concrete? So I can 690 00:33:34.680 --> 00:33:40.160 get ready for it? Lenny? Yeah, what's in a nutshell? 691 00:33:40.240 --> 00:33:42.079 Real quick? What's the problem? Real quick? 692 00:33:43.319 --> 00:33:46.160 Okay, I had a guy resurface my driveway. 693 00:33:46.240 --> 00:33:48.440 I got it. That's all I needed. It probably looks 694 00:33:48.519 --> 00:33:50.920 like crap. We'll talk about that and a lot more 695 00:33:51.319 --> 00:33:51.799 after this. 696 00:34:01.279 --> 00:34:04.519 Go with a sure thing Denver's Best roofer Excel roofing 697 00:34:04.640 --> 00:34:05.240 dot com. 698 00:34:05.279 --> 00:34:07.279 You don't pay a cent until you're content. 699 00:34:10.639 --> 00:34:13.840 Time for an insurance check up, free, no obligation, comparison 700 00:34:13.960 --> 00:34:17.519 call Compass Insurance, pay too much your coverage at dozens 701 00:34:17.559 --> 00:34:20.280 of insurance companies. Find out now three oh three seven 702 00:34:20.400 --> 00:34:23.199 seven to one help. You'll think you're his only customer 703 00:34:23.239 --> 00:34:25.480 when you choose Frank durand the real estate man dot 704 00:34:25.519 --> 00:34:28.800 com to list your home with Remax Alliance three oh 705 00:34:28.880 --> 00:34:30.960 three nine two zero sixteen twenty two. 706 00:34:36.400 --> 00:34:41.719 Ripped you need so you don't have. 707 00:34:43.639 --> 00:34:46.039 You run anxious. As fast as. 708 00:34:45.880 --> 00:34:48.920 We can, Shooter's gonna help. 709 00:34:49.199 --> 00:34:52.039 Come man, this is. 710 00:34:51.960 --> 00:34:58.159 The Troubleshooter Show. No Tom Martinez, Welcome. 711 00:34:57.760 --> 00:34:59.400 Welcome to the show, the only show of his camera 712 00:34:59.519 --> 00:35:03.360 here to South. I'm to answer questions, take complaints. Really, 713 00:35:03.360 --> 00:35:05.199 we're here to help you out. We have a lot 714 00:35:05.239 --> 00:35:08.079 of stuff cooking today. Over the break, I got a 715 00:35:08.119 --> 00:35:10.320 lot of information I got to look at. We're talking 716 00:35:10.679 --> 00:35:13.840 to a poor woman who's roof basically caved in yesterday. 717 00:35:14.159 --> 00:35:20.199 She hired a roofing company, Anderson Construction, and she hired 718 00:35:20.239 --> 00:35:22.760 him a year ago and they haven't done anything. And 719 00:35:22.800 --> 00:35:25.320 then the big problem is she had more damage last night. 720 00:35:25.320 --> 00:35:27.320 We're going to talk to Matt with Paragun about that, 721 00:35:27.719 --> 00:35:31.360 and also Mark Schamansky with Genesis Total exteriors. We're going 722 00:35:31.400 --> 00:35:33.559 to try to get her figured out and helped out, 723 00:35:33.920 --> 00:35:37.000 but it's really a crazy deal. We also have doctor 724 00:35:37.119 --> 00:35:41.440 Joel Chardack In. Tom actually had his hair done a 725 00:35:41.519 --> 00:35:44.320 procedure for his hair to grow back with doctor Joel 726 00:35:44.639 --> 00:35:46.679 about two and a half months ago. If you look 727 00:35:46.679 --> 00:35:49.920 at Tom's head now, you can actually see results. It's 728 00:35:49.920 --> 00:35:52.360 starting to really fill in. I did have that quick 729 00:35:52.440 --> 00:35:54.679 question for doctor Joel. Then we're going to hop onto 730 00:35:54.760 --> 00:35:59.960 the phone. But doctor Joel, when someone gets hair restorate 731 00:36:00.639 --> 00:36:03.159 the way you guys do it, what color is it 732 00:36:03.239 --> 00:36:05.880 going to come back? The natural, the gray, the last 733 00:36:05.880 --> 00:36:08.719 color you saw on your head. How does that part work? 734 00:36:08.920 --> 00:36:10.960 Well, it's going to look it's going to look real 735 00:36:11.000 --> 00:36:12.920 similar to the hair that you still have left. So 736 00:36:12.960 --> 00:36:14.880 if you have thinning hair, it's just going to fill in. 737 00:36:15.239 --> 00:36:17.159 If you've got salt and pepper, it's going to blend in. 738 00:36:17.239 --> 00:36:19.880 It's pep. It's not going to grow back. You know. 739 00:36:19.920 --> 00:36:21.239 If you have gray hair, it's not going to grow 740 00:36:21.239 --> 00:36:23.480 a dark patch of hair on it. If you have 741 00:36:23.559 --> 00:36:25.159 dark hair, it's not going to grow great. It's going 742 00:36:25.199 --> 00:36:27.639 to fill in exactly what you have exactly, So that 743 00:36:27.719 --> 00:36:30.199 distribution of grayness is always going to be pretty symmetrical. 744 00:36:30.239 --> 00:36:32.880 But with Tom, it was basically his whole head, right. 745 00:36:32.960 --> 00:36:35.639 So with Tom, he had extremely thinning hair with a 746 00:36:35.679 --> 00:36:37.360 bit of a bald spot. Got it, And I'm sure 747 00:36:37.360 --> 00:36:40.599 he wouldn't mind me discussing this. Yeah, but you know, 748 00:36:40.639 --> 00:36:43.000 we were able to do the procedure with just the 749 00:36:43.039 --> 00:36:45.400 stem cell therapy that I was talking about and get 750 00:36:45.440 --> 00:36:48.360 hair growth that's occurring to fill in the thinness. Now, 751 00:36:48.400 --> 00:36:51.239 if you've got a big bald spot, you need a 752 00:36:51.239 --> 00:36:53.760 hair transplant, which we do. Now, what's where does the 753 00:36:53.800 --> 00:36:55.480 hair come from. The hair comes from the back of 754 00:36:55.480 --> 00:36:57.639 the head. It's called a follicular unit extraction. 755 00:36:57.760 --> 00:36:59.719 They used to cut a big strip out so your 756 00:36:59.760 --> 00:37:03.039 base sickly, pulling it out where it's still growing. Right, 757 00:37:03.119 --> 00:37:04.679 So if you got that what do they call that 758 00:37:04.719 --> 00:37:08.199 the half moon or whatever, you got that spot that's bald. 759 00:37:08.400 --> 00:37:10.679 So you go to a spot that's always growing, You 760 00:37:10.719 --> 00:37:13.239 take the hair from there because it's going to grow back, 761 00:37:13.559 --> 00:37:16.239 and then you transplant that Here, how long is that 762 00:37:16.320 --> 00:37:18.719 hair when you transplant, whatever length you take it. 763 00:37:19.199 --> 00:37:21.960 We take the follicle out, so we have a machine 764 00:37:22.000 --> 00:37:26.400 that extracts one by one each individual hair follicle and 765 00:37:26.719 --> 00:37:29.199 they're different sizes, and we sort them into different sizes 766 00:37:29.239 --> 00:37:33.280 and then we reseed them in the areas where there's. 767 00:37:33.119 --> 00:37:33.719 A bald spot. 768 00:37:33.760 --> 00:37:36.800 So basically we make little holes in the scalp and 769 00:37:36.920 --> 00:37:39.519 fill them in as rows. And that's really you know, 770 00:37:39.519 --> 00:37:41.199 if you're missing most of your hair, you need to 771 00:37:41.199 --> 00:37:43.639 have that done. But what we do that other clinics 772 00:37:43.679 --> 00:37:45.840 don't do that do the hair restoration. We add our 773 00:37:45.880 --> 00:37:48.840 stem cell procedure to that hair restoration. When we do 774 00:37:48.920 --> 00:37:51.360 the procedure. Now that's for somebody with a lot of 775 00:37:51.480 --> 00:37:53.719 balding area where just the stem cell alone's not going 776 00:37:53.760 --> 00:37:56.800 to regrow the hair. The stem cell procedure by itself 777 00:37:56.880 --> 00:37:59.519 is great if you have thinning hair, small bald patches 778 00:37:59.559 --> 00:38:01.760 of slight receding hairline, got it. But if you've got 779 00:38:01.760 --> 00:38:04.119 something significant, you're gonna need a stem so you're gonna 780 00:38:04.159 --> 00:38:05.119 need a hair transplant. 781 00:38:05.199 --> 00:38:07.800 And that works though that's gonna it's going to continue 782 00:38:07.840 --> 00:38:08.559 to grow. 783 00:38:08.719 --> 00:38:09.920 Right right exactly. 784 00:38:09.960 --> 00:38:12.320 It's just like any other kind that does it that's 785 00:38:12.320 --> 00:38:14.239 out there, that's been doing it for years. The only 786 00:38:14.559 --> 00:38:16.760 difference that we do is we add our stem cell 787 00:38:16.800 --> 00:38:19.760 therapy to the transplant procedure, make it quicker, to make 788 00:38:19.800 --> 00:38:22.079 it quicker, to make it last longer, to make it 789 00:38:22.159 --> 00:38:22.840 just fuller. 790 00:38:23.320 --> 00:38:24.599 It just really benefits it. 791 00:38:24.760 --> 00:38:26.559 So, folks, you got to check it out. Go to 792 00:38:26.599 --> 00:38:28.760 Denver Hairclinic dot com. Do you have a video or 793 00:38:28.760 --> 00:38:29.880 anything like that on there? 794 00:38:29.960 --> 00:38:31.760 If you go to Denver Hairclinic dot com, you'll be 795 00:38:31.800 --> 00:38:34.000 able to see pictures of all kinds of stuff everything. 796 00:38:34.039 --> 00:38:35.400 They let's get Tom on there. 797 00:38:35.840 --> 00:38:37.760 We really should. We should be able to get him. 798 00:38:37.840 --> 00:38:40.760 I know we can't do it today, but over over time, 799 00:38:40.880 --> 00:38:43.599 from like day one, I bet you took pictures and 800 00:38:43.639 --> 00:38:46.079 then you know, two month, four months, I think we 801 00:38:46.119 --> 00:38:46.880 should follow that. 802 00:38:46.960 --> 00:38:48.199 I think that'd be kind of cool. 803 00:38:48.480 --> 00:38:50.360 All right, three oh three seven one three A two 804 00:38:50.440 --> 00:38:52.199 five five. I'll let you know when the line's open. 805 00:38:52.400 --> 00:38:54.840 I do want to take John Fuller real quick. All 806 00:38:54.880 --> 00:38:57.599 the kids are back in school, John, and I got 807 00:38:57.599 --> 00:38:59.480 two emails. I told you I wanted to talk to 808 00:38:59.519 --> 00:39:04.679 you about. But basically, what if anything with kids back 809 00:39:04.719 --> 00:39:08.280 in school do people need to know about insurance? Is 810 00:39:08.320 --> 00:39:14.079 there anything John Fuller? Whoops, I hit the wrong button. 811 00:39:14.079 --> 00:39:16.639 Hold on, I'm sorry, John, go ahead, man. 812 00:39:16.920 --> 00:39:18.800 Yeah, no worries. I can tell you what we get 813 00:39:18.800 --> 00:39:20.239 a lot of this time of the year is we 814 00:39:20.320 --> 00:39:24.159 get a lot of accidents with young, inexperienced drivers out 815 00:39:24.199 --> 00:39:26.679 there that are all of a sudden driving to school 816 00:39:26.719 --> 00:39:29.159 by themselves. They have their friends in the car, they 817 00:39:29.199 --> 00:39:32.679 do dumb stuff, and they cause accidents. And so now 818 00:39:32.800 --> 00:39:35.079 is the perfect time to double check your own insurance 819 00:39:35.079 --> 00:39:37.719 and make sure that you have the right coverage. You 820 00:39:37.800 --> 00:39:40.000 need to make sure that that medpay is in effect, 821 00:39:40.280 --> 00:39:43.639 and you need to make darn sure that that uninsured 822 00:39:43.679 --> 00:39:47.639 motorist coverage is there, because many times parents have not 823 00:39:47.719 --> 00:39:50.960 gotten around to telling their insurance company about their newly 824 00:39:51.039 --> 00:39:53.960 licensed driver, and what happens is all of a sudden, 825 00:39:54.039 --> 00:39:57.800 that is an uncovered accident and there's no coverage to 826 00:39:57.880 --> 00:39:59.480 repair the damage that they've done. 827 00:39:59.519 --> 00:40:02.760 Hey, John, So if someone has John, if someone has 828 00:40:02.800 --> 00:40:05.760 a kid that turns sixteen, say over the summer, and 829 00:40:05.800 --> 00:40:07.639 they are going to be driving to school like you 830 00:40:07.719 --> 00:40:12.079 just painted that picture there, but the parents never told 831 00:40:12.119 --> 00:40:15.599 the insurance company that the kids turned sixteen and got 832 00:40:15.599 --> 00:40:18.920 a license, is there still coverage for that kid? 833 00:40:20.440 --> 00:40:23.679 There are circumstances, and I've had cases where the answer 834 00:40:23.719 --> 00:40:28.480 is definitely no. Ther company can exclude coverage for drivers 835 00:40:28.480 --> 00:40:31.119 that it's not aware of that live in your household. 836 00:40:31.239 --> 00:40:34.480 So it is incredibly important. Don't think you can save 837 00:40:34.559 --> 00:40:37.440 money by just not telling the insurance company about that 838 00:40:37.840 --> 00:40:40.519 new sixteen year old driver. You may find that you're 839 00:40:40.519 --> 00:40:43.239 having to pay for those damages out of your own 840 00:40:43.280 --> 00:40:46.840 pocket because your insurance company has no coverage for you. Oh, 841 00:40:47.199 --> 00:40:51.119 very important, But hey, it's also very important to protect yourself. 842 00:40:51.199 --> 00:40:52.800 Oh yeah, and who I am? 843 00:40:52.920 --> 00:40:55.199 You know now's the time to do that? 844 00:40:55.320 --> 00:40:57.800 Hey, John, I appreciate your insult all the time. 845 00:40:59.039 --> 00:41:00.599 Yep, thanks Mark, you got it man. 846 00:41:00.679 --> 00:41:04.239 John Fuller Fuller Law. In fact, he's uh, Susanna and 847 00:41:04.320 --> 00:41:06.800 I's accident attorney. I'm not kidding you. We've used him 848 00:41:06.960 --> 00:41:10.800 numerous times, policy limits every time. The guy is unbelievable. 849 00:41:10.840 --> 00:41:13.880 You deal directly with John. Any question you have or 850 00:41:13.920 --> 00:41:16.079 if you've been in an accident, maybe you've been putting 851 00:41:16.079 --> 00:41:18.719 off calling an attorney, but that next still hurts. You 852 00:41:18.800 --> 00:41:21.480 still have a problem, Please take it from me. Reach 853 00:41:21.559 --> 00:41:24.719 out to John Fuller. You can find him at my 854 00:41:25.079 --> 00:41:29.239 accident attorney dot com. Please check him out. Honest to god, 855 00:41:29.320 --> 00:41:32.000 John Fuller all right three oh three seven one three 856 00:41:32.039 --> 00:41:34.119 A two five five. I want to get back to 857 00:41:35.119 --> 00:41:38.480 Venat and this is crazy. So here's what happened. Year ago. 858 00:41:38.559 --> 00:41:41.480 She has a helstorm, she hires a roofer, the king 859 00:41:42.480 --> 00:41:45.639 knocking on her door Anderson Construction. It's been a year. 860 00:41:45.719 --> 00:41:48.880 They haven't started. Fortunately, she hasn't given any money out 861 00:41:48.920 --> 00:41:52.320 of pocket. Yesterday and the guy's in studio with me. 862 00:41:54.480 --> 00:41:56.760 They looked at the pictures already. But bottom line is 863 00:41:56.760 --> 00:41:59.679 she had another event yesterday. We put the pictures up 864 00:41:59.679 --> 00:42:01.840 on our YouTube channel. If you go to YouTube, type 865 00:42:01.840 --> 00:42:04.480 in Troubleshooter Network you can see what we're talking about. 866 00:42:04.519 --> 00:42:06.239 You can also hear a stir in the breaks. But 867 00:42:06.280 --> 00:42:09.039 bottom line, guys, here's what I'm worried about. And I've 868 00:42:09.039 --> 00:42:12.199 got you up an not. You had a problem a 869 00:42:12.280 --> 00:42:15.119 year ago with your roof. You had an insurance claim. 870 00:42:15.480 --> 00:42:18.400 I'm afraid your insurance company, when they see what's going 871 00:42:18.480 --> 00:42:21.840 on right now, they might not cover that new damage 872 00:42:22.079 --> 00:42:25.119 because you should have had your roof repaired by now. 873 00:42:25.360 --> 00:42:28.599 I understand you hired what appears to be a very 874 00:42:28.679 --> 00:42:31.920 bad company. It's taken a year to do nothing, but 875 00:42:32.480 --> 00:42:36.000 that doesn't that doesn't negate the fact that you should 876 00:42:36.000 --> 00:42:39.239 have had the roof done so Matt with Paragon Services. 877 00:42:39.280 --> 00:42:40.960 This is what Matt does for a living. 878 00:42:41.239 --> 00:42:43.519 Matt. If you went over there and got involved into 879 00:42:43.519 --> 00:42:46.920 this claim, what advice would you give right now and 880 00:42:47.000 --> 00:42:48.960 you wanted to know what insurance company? 881 00:42:48.960 --> 00:42:50.400 What is your insurance company? 882 00:42:51.960 --> 00:42:54.320 Safeg Okay, go ahead. 883 00:42:54.639 --> 00:42:56.800 Well, the first thing to do is go up on 884 00:42:56.840 --> 00:42:59.280 the roof and see the origin of the new damage. 885 00:42:59.320 --> 00:43:00.079 If it was a. 886 00:43:00.079 --> 00:43:02.760 Tree limb that penetrated the roof and water was just 887 00:43:02.800 --> 00:43:05.039 gushing in there, we've got a new claim. 888 00:43:05.320 --> 00:43:05.719 Yeah. 889 00:43:05.760 --> 00:43:08.280 If it is just simply the roof is fine. 890 00:43:08.000 --> 00:43:10.519 And it looks like well it looks like the older 891 00:43:10.519 --> 00:43:13.199 hail damage and water made its way through a hole 892 00:43:13.360 --> 00:43:16.000 from the hail damage or something, you know, we might 893 00:43:16.039 --> 00:43:16.599 be able to. 894 00:43:18.039 --> 00:43:20.519 It just depends on who we get. Is an adjuster, hey, 895 00:43:20.599 --> 00:43:20.840 but not. 896 00:43:21.000 --> 00:43:21.880 Let me ask you this. 897 00:43:22.280 --> 00:43:24.400 In the past year, we've had a lot of rain. 898 00:43:24.960 --> 00:43:27.760 Has rain come in before or what happened on that 899 00:43:27.880 --> 00:43:28.639 roof last night? 900 00:43:28.719 --> 00:43:32.480 As far as you can tell. 901 00:43:31.320 --> 00:43:33.880 Well as far as I can tell, is we got 902 00:43:34.039 --> 00:43:36.440 a lot of heavy rain last night. I mean this 903 00:43:36.599 --> 00:43:40.880 was tornado style rain as well as some sleet troubles 904 00:43:41.000 --> 00:43:43.199 just hitting us hard. I mean, I've never seen this 905 00:43:43.280 --> 00:43:45.920 area flood like this. I mean we had flood through 906 00:43:45.920 --> 00:43:48.719 the yard people. I mean people are out of power 907 00:43:48.840 --> 00:43:50.039 right now in this area. 908 00:43:50.159 --> 00:43:54.840 You've got, you have got a lot of things going on. 909 00:43:54.960 --> 00:43:56.599 I'm going to make a suggestion to you. 910 00:43:57.079 --> 00:44:01.679 I'm hoping my buddy here, Mark Schamansky, you know generally 911 00:44:01.760 --> 00:44:04.800 he's the eyes on the ground. Mark. Is this something 912 00:44:04.920 --> 00:44:07.159 you can go out and kind of assess for us 913 00:44:07.159 --> 00:44:08.199 and see what's going on? 914 00:44:08.599 --> 00:44:10.559 Yeah, we can, and you know, if we can do 915 00:44:10.599 --> 00:44:12.880 a temporary patch and then we could actually get going 916 00:44:12.920 --> 00:44:14.440 on a roof. I mean we're about a week out 917 00:44:14.440 --> 00:44:16.320 on deliveries. I mean, so if she's but you. 918 00:44:16.280 --> 00:44:18.159 Can get out there and make it so water's not 919 00:44:18.199 --> 00:44:18.639 coming in. 920 00:44:18.679 --> 00:44:19.480 We can do it temporary. 921 00:44:19.480 --> 00:44:20.480 You can stop the damage. 922 00:44:20.480 --> 00:44:22.400 You can stop the damage. 923 00:44:22.440 --> 00:44:23.840 Is that something you would like to not? 924 00:44:25.639 --> 00:44:28.199 Yes? Because I hear that we're getting more tonight. 925 00:44:28.480 --> 00:44:29.320 Oh my god. 926 00:44:29.719 --> 00:44:31.880 Well, here's the deal. I'm going to send these guys 927 00:44:31.920 --> 00:44:32.239 out there. 928 00:44:32.280 --> 00:44:35.000 As far as the contract with these other people, I'm 929 00:44:35.000 --> 00:44:37.079 going to have Deputy Doc just make a call. But 930 00:44:37.119 --> 00:44:39.320 I'll be honest, I wouldn't mess with them. If it's 931 00:44:39.360 --> 00:44:42.079 truly been a year. Did you send that contract by 932 00:44:42.079 --> 00:44:45.320 the way, I have an eyeballed it yet. Yes, okay, 933 00:44:45.400 --> 00:44:47.719 I'm an eyeball at tearing break and then hold on 934 00:44:47.800 --> 00:44:49.840 one more second. I do want to eyeball that run 935 00:44:49.880 --> 00:44:52.599 that through these guys. I might get Brad O'Brien on, 936 00:44:53.280 --> 00:44:55.119 but I wouldn't mess with them if it was me. 937 00:44:55.199 --> 00:44:58.719 And this isn't legal advice. I simply would not mess 938 00:44:58.760 --> 00:45:01.039 with these guys. I don't care what they say or do. 939 00:45:01.519 --> 00:45:06.880 A year is absolutely horrible. And because they're their ability 940 00:45:07.000 --> 00:45:10.519 not to do the job whatsoever, because they can't even 941 00:45:10.599 --> 00:45:13.360 get out there in a year, you have more damage. Now, 942 00:45:13.559 --> 00:45:16.280 I mean, these guys. If everything you're saying is correct, 943 00:45:16.519 --> 00:45:18.239 in my opinion, these guys suck. 944 00:45:18.559 --> 00:45:20.320 I mean really suck. Hold tight. 945 00:45:25.199 --> 00:45:28.440 Go with a sure thing Denver's best roofer Excel roofing 946 00:45:28.559 --> 00:45:31.199 dot com. You don't pay a cent until you're content. 947 00:45:34.559 --> 00:45:37.760 Time for an insurance checkup free, no obligation. In comparison, 948 00:45:37.880 --> 00:45:41.400 call Compass Insurance paying too much your coverage at dozens 949 00:45:41.440 --> 00:45:44.159 of insurance companies find out now three oh three, seven 950 00:45:44.199 --> 00:45:45.119 to seven to one help. 951 00:45:45.320 --> 00:45:47.079 You'll think you're his only customer. 952 00:45:47.119 --> 00:45:49.400 When you choose Frank durand the Real Estate man dot 953 00:45:49.400 --> 00:45:52.719 com to list your home with Remax Alliance three oh 954 00:45:52.760 --> 00:45:58.599 three nine two zero sixteen twenty two. 955 00:45:58.960 --> 00:46:01.679 All right, three three seven one three A two five five. 956 00:46:01.679 --> 00:46:04.280 We've got a lot going on. Here's what we're gonna do. 957 00:46:04.360 --> 00:46:07.280 We're gonna have Mark Schamansky. Uh, he happens to be 958 00:46:07.320 --> 00:46:09.679 in studio today and I really appreciate him doing this 959 00:46:09.719 --> 00:46:11.800 for a vant. She's got a big hole in her house. 960 00:46:11.800 --> 00:46:14.960 Whozamn puts the pictures up on YouTube stream. It looks horrible. 961 00:46:15.079 --> 00:46:16.920 I mean, these guys, you guys are telling me it's 962 00:46:16.920 --> 00:46:19.519 not probably as bad as it looks because it's mostly 963 00:46:19.559 --> 00:46:22.280 what Mark just drywall insulation. 964 00:46:22.039 --> 00:46:24.280 Drive all in insulation. I mean, I'm assuming the frame 965 00:46:24.280 --> 00:46:25.639 will still be good. We still need to get a 966 00:46:25.719 --> 00:46:27.599 dried out though, so we don't get mold. Yeah, we 967 00:46:27.679 --> 00:46:29.239 got to figure out what's going on and get the 968 00:46:29.320 --> 00:46:29.840 leak to stop. 969 00:46:29.880 --> 00:46:32.360 And so these guys are gonna handle that for We're 970 00:46:32.360 --> 00:46:34.599 gonna get rid of these old roofers for not. I mean, 971 00:46:34.639 --> 00:46:36.679 you just can't deal with them. Just I want you 972 00:46:36.719 --> 00:46:39.679 to start ghosting him. At this point, I'm gonna send 973 00:46:39.719 --> 00:46:42.599 over can you get me that contract in a pdf? 974 00:46:42.719 --> 00:46:45.320 I mean i understand you just took pictures of it 975 00:46:45.360 --> 00:46:47.880 with your phone, but there's no way you have a 976 00:46:47.920 --> 00:46:49.360 PDF available or do you. 977 00:46:51.239 --> 00:46:53.599 I may be able to talk if you can get that. 978 00:46:53.760 --> 00:46:55.440 The only reason I say that is I want to 979 00:46:55.480 --> 00:46:58.360 send it over to our attorney, and I don't know 980 00:46:58.400 --> 00:46:59.239 how clear. 981 00:46:59.000 --> 00:47:01.360 It is just with those pictures. We're going to do 982 00:47:01.440 --> 00:47:02.039 that anyhow. 983 00:47:02.079 --> 00:47:05.360 In fact, Suzanne, I'll send it to you if you'd 984 00:47:05.360 --> 00:47:07.800 get it over to Brad O'Brien. Let's have an eyeball it. 985 00:47:08.239 --> 00:47:10.239 I'm going to put you on hold. We're gonna get 986 00:47:10.280 --> 00:47:14.000 all your information, Kelly is Mark. You're going to contact 987 00:47:14.000 --> 00:47:16.519 her after the show, and we're going to figure out 988 00:47:16.519 --> 00:47:18.280 a game plan to move on. We're going to get 989 00:47:18.280 --> 00:47:21.679 the attorney involved though Vernat and get some legal advice 990 00:47:21.719 --> 00:47:24.800 on what to do if this other company uh wants 991 00:47:24.840 --> 00:47:27.719 to start doing something. But guys, I mean, if you 992 00:47:27.840 --> 00:47:30.639 look at the contract, can you shed any information? 993 00:47:30.800 --> 00:47:31.079 Matt? 994 00:47:31.239 --> 00:47:32.760 Yeah, I mean Matt and I both can look at 995 00:47:32.800 --> 00:47:36.159 the contract and give us So okay, let's do that. 996 00:47:36.599 --> 00:47:38.800 Let's do that. So let's get her on hold. We'll 997 00:47:38.800 --> 00:47:41.800 free up line one. Kelly, make sure we have all 998 00:47:41.800 --> 00:47:44.480 our information. Mark's going to reach out to her. These 999 00:47:44.480 --> 00:47:46.599 two are going to eyeball the contract in the next 1000 00:47:46.679 --> 00:47:49.360 few minutes, and we're also going to send it over 1001 00:47:49.400 --> 00:47:51.639 to our attorney, our bratt O'Brien. 1002 00:47:51.760 --> 00:47:54.159 So let let's vernot. You're in good hands. 1003 00:47:54.159 --> 00:47:56.719 Hold tight three oh three seven one three eight two 1004 00:47:56.760 --> 00:47:59.719 five five Land you've been holding for a while. And Joseph, 1005 00:47:59.800 --> 00:48:02.840 I did see your bank statement, so I'm going to 1006 00:48:02.880 --> 00:48:04.719 get back to you in a minute. I know you're 1007 00:48:04.719 --> 00:48:07.519 facing a viction tomorrow. Len, what's going on with you? 1008 00:48:08.960 --> 00:48:09.320 Okay? 1009 00:48:09.360 --> 00:48:15.239 I had my driveway resurfaced, and when they first finished it, 1010 00:48:15.239 --> 00:48:17.840 it looked pretty good. But after a day or so, 1011 00:48:18.000 --> 00:48:21.360 when it dried it up, it started crumbling and looking bad. 1012 00:48:21.519 --> 00:48:24.840 Hey, n tell me the procedure, then, hold on, help 1013 00:48:24.880 --> 00:48:27.320 me out here. Tell me the procedure they did. Was 1014 00:48:27.360 --> 00:48:30.719 it so you had the driveway done? Was it spaulding? What? What? 1015 00:48:30.719 --> 00:48:33.079 What was the initial problem you were trying to get 1016 00:48:33.159 --> 00:48:35.760 rid of or it was just old and fading or what. 1017 00:48:37.440 --> 00:48:44.639 It was? Okay, and you know, and looking bad, And these. 1018 00:48:44.480 --> 00:48:47.039 Guys came out, and what was their idea of fixing it? 1019 00:48:47.039 --> 00:48:49.400 Did they sand it down then try to put a 1020 00:48:49.440 --> 00:48:50.719 fresh layer of concrete? 1021 00:48:50.920 --> 00:48:51.880 What did they do. 1022 00:48:53.400 --> 00:48:53.639 Well? 1023 00:48:53.639 --> 00:48:57.920 They pressure was shit? Uh, you know, and I didn't 1024 00:48:57.960 --> 00:48:59.440 expect it to look like brand new. 1025 00:48:59.440 --> 00:49:02.480 I wait a minue, Hold on a second. Is that 1026 00:49:02.599 --> 00:49:04.199 all they did was pressure wash it? 1027 00:49:05.400 --> 00:49:05.719 Yes? 1028 00:49:06.000 --> 00:49:07.519 And it started shipping away. 1029 00:49:09.400 --> 00:49:13.800 Yeah. Now a lot of it is is okay, but 1030 00:49:13.880 --> 00:49:15.880 there's spots in it that's crumbling away. 1031 00:49:16.360 --> 00:49:19.360 Mark, Mark, you do a lot. Hold on a second, Len, Mark, 1032 00:49:19.400 --> 00:49:21.119 you do a lot of work. You've hired a lot 1033 00:49:21.159 --> 00:49:23.840 of concrete companies in your day, I know it. So 1034 00:49:24.400 --> 00:49:28.719 what what would you do? Forget about his circumstance. I'm saying, 1035 00:49:28.760 --> 00:49:32.320 if you took a powerasher to cement someone's patio and 1036 00:49:32.360 --> 00:49:36.119 it started having pieces getting removed, how would you possibly 1037 00:49:36.239 --> 00:49:36.679 fix that? 1038 00:49:36.920 --> 00:49:39.039 Well? I mean you there are getting some better and 1039 00:49:39.079 --> 00:49:44.000 better products out there to patch concrete. Yes, so yeah, 1040 00:49:44.360 --> 00:49:46.480 I mean but if it's crumbling, why you're power washing? 1041 00:49:46.480 --> 00:49:50.119 Maybe stop power washing? I know, I just Stoplen. Could 1042 00:49:50.119 --> 00:49:52.199 you send us a picture of what it looks like 1043 00:49:52.320 --> 00:49:52.760 right now? 1044 00:49:54.320 --> 00:49:57.039 You know, I'll tell you what. Yeah, I'm maybe one 1045 00:49:57.199 --> 00:49:59.719 years old. Oh okay, and I'm not real good on 1046 00:49:59.760 --> 00:50:02.280 the fair enough and stuff like that. 1047 00:50:02.400 --> 00:50:04.679 So did you call back this did you call back 1048 00:50:04.719 --> 00:50:06.039 this guy that powerwashed it. 1049 00:50:06.119 --> 00:50:07.760 And who was it, by the way, don't tell me 1050 00:50:07.760 --> 00:50:10.280 it was like a neighbor kid. Who was it? 1051 00:50:10.400 --> 00:50:13.519 Oh no, it's uh. You want the name of the company. 1052 00:50:13.599 --> 00:50:14.239 Hell, yeah, I do. 1053 00:50:15.880 --> 00:50:18.719 Okay, it's mile high concrete and landscaping. 1054 00:50:20.239 --> 00:50:23.239 And did they end up? So when it started chipping 1055 00:50:23.280 --> 00:50:26.280 and chunking, did they continue or did they stop? As 1056 00:50:26.360 --> 00:50:27.199 best as you know. 1057 00:50:27.760 --> 00:50:31.079 It did it didn't chip only when they was pressure 1058 00:50:31.119 --> 00:50:34.880 was washing it. It's just now that it's done, and 1059 00:50:34.960 --> 00:50:37.159 we had it done on six six. 1060 00:50:37.639 --> 00:50:41.559 No, wait a minute, lenn, So just to clarify, they 1061 00:50:41.599 --> 00:50:46.039 did it. Then a few days later it started crumbling. Yeah, 1062 00:50:46.079 --> 00:50:47.559 how does that happen? Gentlemen? 1063 00:50:48.119 --> 00:50:49.199 That doesn't make sense. 1064 00:50:49.519 --> 00:50:52.159 It sounds like it sounds like they put something on top. 1065 00:50:53.199 --> 00:50:53.599 They didn't. 1066 00:50:53.639 --> 00:50:55.360 Did they put anything on top of it? 1067 00:50:56.639 --> 00:51:01.840 Yeah? It's ah. They called it a stealer at a 1068 00:51:02.000 --> 00:51:03.519 concrete at eascive sealer. 1069 00:51:04.119 --> 00:51:07.079 Right, And if you don't pro. 1070 00:51:07.000 --> 00:51:08.320 Concrete or something like that. 1071 00:51:09.000 --> 00:51:12.760 Oh my god, this sounds horrible. What area town are 1072 00:51:12.800 --> 00:51:13.039 you in. 1073 00:51:14.480 --> 00:51:15.239 I'm an Aurora. 1074 00:51:15.920 --> 00:51:19.199 Oh that's not I'm trying to think who I could 1075 00:51:19.280 --> 00:51:22.440 send out there to eyeball it. What are these guys 1076 00:51:22.480 --> 00:51:25.559 say when you call him now, you can't get a. 1077 00:51:25.519 --> 00:51:29.480 Hold of them. He doesn't doesn't return any what's his name. 1078 00:51:30.880 --> 00:51:35.199 What's his name, Josh McMillan, Josh. 1079 00:51:34.960 --> 00:51:38.360 McMillan, And apparently he's the owner of I want to 1080 00:51:38.400 --> 00:51:41.239 get this right, Mile High Concrete and Landscaping. 1081 00:51:42.639 --> 00:51:44.719 Yeah, do you have Josh's phone number? 1082 00:51:46.360 --> 00:51:48.239 I've got a couple of different phones. 1083 00:51:48.360 --> 00:51:50.280 Right, here's what I want you to do. I'm going 1084 00:51:50.280 --> 00:51:51.920 to put you on hold. You're going to give those 1085 00:51:51.960 --> 00:51:54.199 to Kelly. I would like to reach out and see 1086 00:51:54.199 --> 00:51:56.159 if they're willing to do anything. I want to give 1087 00:51:56.199 --> 00:51:59.599 them the opportunity first to figure out if they're going 1088 00:51:59.639 --> 00:52:02.239 to handle their own problem. Now, once again, I'm not 1089 00:52:02.320 --> 00:52:06.760 even quite sure. And this is truly Mark Schamansky. This 1090 00:52:06.840 --> 00:52:09.639 is really where I would like your advice. If this 1091 00:52:09.760 --> 00:52:12.719 happened to you. Guys, You're out there powerwashing something, this 1092 00:52:12.920 --> 00:52:16.760 exact thing, and it starts crumbling, or you put the 1093 00:52:16.800 --> 00:52:19.840 epoxy down or whatever this coating is they're putting down, 1094 00:52:20.079 --> 00:52:22.800 and a few days later it starts doing this. Did 1095 00:52:22.840 --> 00:52:26.559 they do one? First question, based just purely on what 1096 00:52:26.599 --> 00:52:29.519 we know on this call, and then did they do 1097 00:52:29.559 --> 00:52:30.320 anything wrong? 1098 00:52:30.639 --> 00:52:34.079 Well, there's a good chance. Okay, they powerwashed it. Was 1099 00:52:34.119 --> 00:52:36.519 it dry before you start putting something on, because if 1100 00:52:36.519 --> 00:52:38.760 it's not dry, moisture is going to start coming up 1101 00:52:38.840 --> 00:52:40.400 and it's going to pop whatever you put on top. 1102 00:52:40.599 --> 00:52:43.039 I got it. So if he laid the cover down 1103 00:52:43.320 --> 00:52:47.760 overwent cement, that could have caused the crumbling, right, I 1104 00:52:47.840 --> 00:52:49.000 didn't even think of that. 1105 00:52:49.039 --> 00:52:52.000 And the other thing is is it thick enough profile 1106 00:52:52.039 --> 00:52:54.039 that it can actually hold on? Because you know, you 1107 00:52:54.039 --> 00:52:55.920 can't put a real thin layer of concrete. It's just 1108 00:52:55.920 --> 00:52:56.440 going to come up. 1109 00:52:56.480 --> 00:53:00.159 You basically got to follow whatever instructions it comes with, correct, Okay. 1110 00:53:00.199 --> 00:53:03.320 So that's what we've got to determine, yes, okay. And 1111 00:53:03.360 --> 00:53:05.920 that's the only reason. I mean really, the moisture is 1112 00:53:05.960 --> 00:53:08.760 the only reason you can think of that it would 1113 00:53:08.840 --> 00:53:09.840 crack days later? 1114 00:53:10.039 --> 00:53:11.840 Well yeah, I mean, wist just trying to come up 1115 00:53:12.440 --> 00:53:12.880 and it can. 1116 00:53:13.400 --> 00:53:15.280 Right, It's trapped in between a hard. 1117 00:53:15.079 --> 00:53:17.199 Surface, right, and it's not going to let it here? 1118 00:53:17.239 --> 00:53:19.440 Sure what's going to crack? What's under it? Because it's 1119 00:53:19.440 --> 00:53:20.599 older and more brittle. 1120 00:53:20.760 --> 00:53:20.960 Right? 1121 00:53:21.480 --> 00:53:24.800 Oh my goodness, All right, len hold tight. I want 1122 00:53:24.840 --> 00:53:30.119 you to give Kelly the phone number to this Josh McMillan. 1123 00:53:30.239 --> 00:53:32.039 We're going to try to reach out, see if you'll 1124 00:53:32.039 --> 00:53:34.519 come on for a comment, try to get something from him. 1125 00:53:34.559 --> 00:53:36.760 So hold tight, you hold tight, man, I want to 1126 00:53:36.760 --> 00:53:39.320 help you out. Eighty one years old paid for this 1127 00:53:39.400 --> 00:53:41.559 looks like a bad job. I want to help this 1128 00:53:41.599 --> 00:53:44.159 guy out, and that is what this show's about. 1129 00:53:49.159 --> 00:53:52.440 Go with a sure thing Denver's Best roofer Excel Roofing 1130 00:53:52.519 --> 00:53:53.119 dot com. 1131 00:53:53.159 --> 00:53:55.159 You don't pay a cent until you're content. 1132 00:53:58.559 --> 00:54:01.719 Time for an insurance check up free, no obligation comparison 1133 00:54:01.880 --> 00:54:05.440 call Compass Insurance paying too much your coverage at dozens 1134 00:54:05.440 --> 00:54:08.159 of insurance companies find out now three all three seven 1135 00:54:08.159 --> 00:54:10.519 to seven to one help. You'll think you're his only 1136 00:54:10.639 --> 00:54:13.079 customer when you choose Frank durand the real estate Man 1137 00:54:13.119 --> 00:54:16.599 dot com to list your home with Remax Alliance three 1138 00:54:16.599 --> 00:54:21.159 all three nine two zero sixteen twenty two. 1139 00:54:20.920 --> 00:54:23.280 All right, three oh three seven one three eight two 1140 00:54:23.320 --> 00:54:26.480 five five. I looked over and saw my my gorgeous 1141 00:54:26.480 --> 00:54:28.320 wife is wearing a mushroom shirt. 1142 00:54:29.039 --> 00:54:30.199 Not sure what tam means. 1143 00:54:30.679 --> 00:54:32.679 It's from Target mark it was seven. 1144 00:54:32.440 --> 00:54:35.280 Bucks, so it's not the magic mushrooms we hear about. 1145 00:54:35.480 --> 00:54:39.039 It's just like if you you know, just different mushrooms hunting. 1146 00:54:39.039 --> 00:54:40.280 For fair enough? 1147 00:54:40.320 --> 00:54:43.719 Hey, Kelly, did we happen to try to get the 1148 00:54:43.840 --> 00:54:47.559 contractor that went out and was attempting to fix Lens 1149 00:54:47.639 --> 00:54:52.239 driveway kind of resurface it from Mile High Concrete and Landscaping. 1150 00:54:52.360 --> 00:55:02.840 Josh McMillan, Kelly, Kelly, please leave a mess then. I 1151 00:55:02.840 --> 00:55:05.280 don't know what quick to say about that. Suzanne, would 1152 00:55:05.280 --> 00:55:07.719 you run in there and try to call them for me? 1153 00:55:08.280 --> 00:55:10.840 Be a peach three oh three seven one three A 1154 00:55:10.960 --> 00:55:14.639 two five five. Okay, we're gonna lend just hold tight. 1155 00:55:14.719 --> 00:55:16.840 I want to try to call get them on. We're 1156 00:55:16.840 --> 00:55:18.840 going to try to find someone. Oh, I know who 1157 00:55:18.840 --> 00:55:22.280 could go out and look, Suzanne, you know who could 1158 00:55:22.320 --> 00:55:25.880 do that is Bob. Let's get Bob l em landscaping. 1159 00:55:26.199 --> 00:55:29.320 He is always great at going out and looking at jobs. 1160 00:55:29.519 --> 00:55:32.400 He does concrete. Maybe he can fix it. He can 1161 00:55:32.519 --> 00:55:35.880 also let us know how bad this job was. But 1162 00:55:35.920 --> 00:55:38.159 I do want to try to reach out to this 1163 00:55:38.280 --> 00:55:42.239 contractor first hear his side. Uh this, Josh McMillan, I 1164 00:55:42.280 --> 00:55:44.199 do want to hear his side. I don't want to. 1165 00:55:44.360 --> 00:55:47.159 I don't want to like a bust a vein over 1166 00:55:47.199 --> 00:55:49.679 this right now, but I do want to see what 1167 00:55:49.800 --> 00:55:52.000 this guy, if he's willing to come on the air, 1168 00:55:52.280 --> 00:55:55.119 why he's ghosting Lend Lend. By the way, when you 1169 00:55:55.159 --> 00:55:57.760 say he's ghosting you, how long has it been. When's 1170 00:55:57.800 --> 00:56:00.519 the last message you left with them? 1171 00:56:00.960 --> 00:56:04.440 Well, proye, the last time I talked to him was 1172 00:56:04.800 --> 00:56:07.559 back about sixty sixth of this year, six. 1173 00:56:07.519 --> 00:56:10.480 Six And when is the first time it started getting 1174 00:56:10.519 --> 00:56:12.480 real bad and you reached out? 1175 00:56:13.679 --> 00:56:17.800 That's when he did the job. Uh, he called and 1176 00:56:17.880 --> 00:56:20.519 asked me to give the final payment to one of 1177 00:56:20.519 --> 00:56:23.960 the fellas that was there doing the job. He never 1178 00:56:24.000 --> 00:56:26.679 did come back and look at the job once he 1179 00:56:26.719 --> 00:56:27.079 did it. 1180 00:56:27.159 --> 00:56:29.960 And then you called a few days later, and he's 1181 00:56:30.079 --> 00:56:31.559 yet to return your phone call. 1182 00:56:32.519 --> 00:56:35.880 I've called him several times and ask him, you know, 1183 00:56:36.679 --> 00:56:39.079 to uh, just let me know what. 1184 00:56:39.400 --> 00:56:41.119 I got you. I got you. 1185 00:56:41.199 --> 00:56:42.360 We're trying to call you know what. 1186 00:56:42.400 --> 00:56:45.159 It would be nice at least if these contractors and 1187 00:56:45.199 --> 00:56:47.639 in my opinion, this guy, well, okay, I'll be honest, 1188 00:56:47.719 --> 00:56:50.039 I think he sucks right now. The main reason I 1189 00:56:50.039 --> 00:56:52.440 think he sucks is, according to Lenny, can't even return 1190 00:56:52.480 --> 00:56:56.239 a call. I much rather someone say hey, look it's 1191 00:56:56.280 --> 00:56:59.559 an old driveway. We tried to fix it. You know, 1192 00:56:59.639 --> 00:57:04.079 give him something. But to simply ghost them, never communicate, 1193 00:57:04.480 --> 00:57:08.519 never come look at the finished job is absolutely crazy. 1194 00:57:08.920 --> 00:57:12.760 I mean, how bad can customer service be? It really 1195 00:57:12.840 --> 00:57:14.840 is nuts. I do have one line opened, by the way, 1196 00:57:14.880 --> 00:57:17.880 three zho three seven one three eight two five five. 1197 00:57:18.199 --> 00:57:20.760 Now I'm gonna go back to Joseph. Joseph, I looked 1198 00:57:20.800 --> 00:57:25.000 at your banking information. It's a bad job. 1199 00:57:25.719 --> 00:57:27.360 Effort to infiltrate President. 1200 00:57:27.519 --> 00:57:31.000 I got the guys listening to something there. Joseph. I'm 1201 00:57:31.000 --> 00:57:32.760 gonna try you again in a second, but I'm gonna 1202 00:57:32.800 --> 00:57:36.599 recap real quick. Joseph called in yesterday. He's getting evicted tomorrow. 1203 00:57:36.840 --> 00:57:41.480 He got basically bamboozled out of thirty eight thousand dollars. 1204 00:57:41.519 --> 00:57:44.119 According to him, he did withdraw it from the bank. 1205 00:57:44.159 --> 00:57:47.320 I'm not sure if this statement is one hundred percent real, 1206 00:57:47.400 --> 00:57:51.360 but I'm starting to think he did withdraw a lot. 1207 00:57:51.159 --> 00:57:52.159 Of money from the bank. 1208 00:57:52.199 --> 00:57:55.440 It was ten thousand, ten thousand, ten thousand, then eight 1209 00:57:55.519 --> 00:57:59.360 thousand something, which was the remainder of his bank account 1210 00:57:59.360 --> 00:58:02.920 at that time. He hasn't paid his mortgage for three months, 1211 00:58:03.039 --> 00:58:04.199 he doesn't have a job. 1212 00:58:04.440 --> 00:58:06.360 He's going to have the sheriff there tomorrow. 1213 00:58:07.320 --> 00:58:09.280 I think, I just I we can. 1214 00:58:09.159 --> 00:58:10.239 Try to pull him up later. 1215 00:58:10.320 --> 00:58:11.960 I don't know how to help him now he's sitting 1216 00:58:12.000 --> 00:58:14.360 there listening to a Trump rally or something. 1217 00:58:14.400 --> 00:58:16.920 Jose, What is going on with you? Jose? 1218 00:58:18.880 --> 00:58:19.599 So I had. 1219 00:58:19.519 --> 00:58:26.840 A hell damage road, couple of windows. I still haven't 1220 00:58:26.840 --> 00:58:29.440 gotten anything from the insurance. They say they're still working 1221 00:58:29.480 --> 00:58:30.880 on it. They're still investigating. 1222 00:58:31.000 --> 00:58:32.400 What insurance company is it? 1223 00:58:33.400 --> 00:58:34.360 American Family? 1224 00:58:34.719 --> 00:58:37.400 You know, I'm not going to say anything about American 1225 00:58:37.440 --> 00:58:39.519 Family because I've never used him. But I'm going to 1226 00:58:39.559 --> 00:58:42.400 ask Matt, who deals with insurance companies all the time. 1227 00:58:42.679 --> 00:58:46.400 Let's say one to ten, who's the best? Being number 1228 00:58:46.400 --> 00:58:49.000 ten in your brain the easiest to deal with. 1229 00:58:49.000 --> 00:58:50.519 Amika and Acuity are the best. 1230 00:58:50.519 --> 00:58:51.000 They're the best. 1231 00:58:51.000 --> 00:58:53.320 So let's job jub is great, but that's a million 1232 00:58:53.360 --> 00:58:55.199 dollars homes and beyond got it. 1233 00:58:55.239 --> 00:58:58.280 So let's say there's your up, rachelon what's the lower 1234 00:58:58.360 --> 00:59:00.760 piece of crap insurance you got to do with? Generally? 1235 00:59:00.920 --> 00:59:01.800 American Family? 1236 00:59:01.960 --> 00:59:06.159 American Family? Oh man, that sucks now, well. 1237 00:59:06.119 --> 00:59:09.280 My problem is that it got the siding in the 1238 00:59:09.320 --> 00:59:11.880 front of the house and the roof. There's not anything 1239 00:59:11.880 --> 00:59:15.000 about the roof, just the sighting. My contractor says, I 1240 00:59:15.039 --> 00:59:21.840 have interstate. He says, the sighting is not available anymore. 1241 00:59:21.920 --> 00:59:24.159 So he said that basically they have to pay to 1242 00:59:24.280 --> 00:59:27.400 reside the whole house. American family tell me, I know 1243 00:59:27.519 --> 00:59:29.320 that they're only going to pay for the front of 1244 00:59:29.320 --> 00:59:29.679 the house. 1245 00:59:30.199 --> 00:59:33.360 Jose, you need a public adjuster. I don't care what 1246 00:59:33.440 --> 00:59:36.119 anybody says out there listening. I'm going to tell you 1247 00:59:36.159 --> 00:59:39.079 what Matt does for a living. It is exactly what 1248 00:59:39.159 --> 00:59:41.079 you need right now. And I'm going to tell you 1249 00:59:41.119 --> 00:59:44.360 something else. When you mentioned those windows. I found something 1250 00:59:44.360 --> 00:59:47.599 out about windows. It's kind of remarkable. They don't have 1251 00:59:47.639 --> 00:59:50.360 to break. You can get hit with hail on them, 1252 00:59:50.599 --> 00:59:52.719 and they can go around that seam. And if it's 1253 00:59:52.760 --> 00:59:57.119 a dual pain, triple pain, that window is ruined. I mean, guys, 1254 00:59:57.239 --> 00:59:58.159 is that not correct? 1255 00:59:58.559 --> 00:59:59.000 That's true? 1256 00:59:59.000 --> 01:00:02.159 And then you know, if the of the window is dented, Yeah, 1257 01:00:02.239 --> 01:00:03.480 then that window goes. 1258 01:00:03.519 --> 01:00:05.719 If the you know, like you said, if it's been. 1259 01:00:05.599 --> 01:00:08.239 Compromised between the panes and it's holding moisture, that's going 1260 01:00:08.320 --> 01:00:08.880 to new window. 1261 01:00:09.239 --> 01:00:12.000 Now, some windows have just a replaceable beating. 1262 01:00:12.199 --> 01:00:12.800 That's different. 1263 01:00:12.840 --> 01:00:13.400 That's different. 1264 01:00:13.639 --> 01:00:13.760 Here. 1265 01:00:13.920 --> 01:00:17.400 Here's the bottom line, Jose, they're a roofer. I've heard 1266 01:00:17.400 --> 01:00:19.719 of Interstate Roofing. I think they're one of the largest 1267 01:00:19.800 --> 01:00:23.000 roofers in the country. I had an issue with them 1268 01:00:23.079 --> 01:00:25.320 years ago, but they never did any work. It wasn't 1269 01:00:25.360 --> 01:00:28.679 what the quality of work. I didn't like their tactics, 1270 01:00:28.920 --> 01:00:31.280 their delay stuff was bad, but I got out of 1271 01:00:31.280 --> 01:00:34.199 the contract. But we don't get a lot of complaints 1272 01:00:34.239 --> 01:00:37.360 on Interstate. We just simply don't. You probably already signed 1273 01:00:37.400 --> 01:00:39.719 a contract with them, you're gonna end up using them. 1274 01:00:39.920 --> 01:00:42.599 What Matt would do is come out and find in 1275 01:00:42.760 --> 01:00:46.280 source the other damage. Now Matt in Mark chime in 1276 01:00:46.360 --> 01:00:49.639 here too. If his contract says they're going to do 1277 01:00:49.880 --> 01:00:52.559 every bit of the scope of work there, and then 1278 01:00:52.599 --> 01:00:55.960 a public adjuster gets involved, how does that work? Because 1279 01:00:56.000 --> 01:00:59.440 they might claim they might claim that they get that 1280 01:00:59.519 --> 01:01:03.079 ten percent an overhead and profit, for example, because they 1281 01:01:03.079 --> 01:01:06.480 were there first. But the problem is there's no movement 1282 01:01:06.519 --> 01:01:09.039 from the insurance company. They don't know what to do. 1283 01:01:09.199 --> 01:01:11.599 This poor guy has been sitting there for what four 1284 01:01:11.679 --> 01:01:13.199 or five months with nothing. 1285 01:01:12.960 --> 01:01:15.719 Done right, So I would say. 1286 01:01:15.599 --> 01:01:18.280 You know, if if this Interstate Roofing can do windows 1287 01:01:18.280 --> 01:01:20.800 and siding, they're probably locked in and doing the whole job. 1288 01:01:21.119 --> 01:01:23.199 What I would do is talk with them, talk to 1289 01:01:23.239 --> 01:01:25.639 their project manager and make sure that he understands if 1290 01:01:25.639 --> 01:01:28.400 I step in, I got to be paid, you know. 1291 01:01:28.519 --> 01:01:29.639 You know that's got to come out. 1292 01:01:29.480 --> 01:01:32.880 Of the overend profit or directly from the homeowner or whatever. 1293 01:01:33.039 --> 01:01:33.360 Whatever. 1294 01:01:33.360 --> 01:01:35.239 That looks like. It's just a conversation. 1295 01:01:35.599 --> 01:01:36.960 I mean, I understand all that. 1296 01:01:37.480 --> 01:01:41.360 Nothing has been the made issue. It's just that the 1297 01:01:41.519 --> 01:01:45.119 insurance company saying that because the siding is not made anymore. 1298 01:01:47.159 --> 01:01:50.239 I'm saying, I swear to God, Listen, you just said 1299 01:01:50.280 --> 01:01:53.519 you understand everything. No you don't, because what we just 1300 01:01:53.599 --> 01:01:57.400 said was that's what Matt does. Matt gets involved. He 1301 01:01:57.480 --> 01:02:00.719 becomes basically power of attorney for you. He goes to 1302 01:02:00.800 --> 01:02:04.480 your insurance company and says, guys, why are you dragging 1303 01:02:04.519 --> 01:02:07.480 your feet? We can't get it anymore. You got to 1304 01:02:07.519 --> 01:02:10.480 pay for the entire house. And he makes him do it. 1305 01:02:10.679 --> 01:02:14.519 He reads the language in the damn contract and holds 1306 01:02:14.519 --> 01:02:16.920 your feet to the fire. Matt, is that not what 1307 01:02:16.960 --> 01:02:18.119 your life goal is? 1308 01:02:18.440 --> 01:02:18.599 Yeah? 1309 01:02:18.679 --> 01:02:22.880 Absolutely? The issue with Colorado. Having said all that is 1310 01:02:23.079 --> 01:02:25.360 it's not a matching state. But if we can prove 1311 01:02:25.440 --> 01:02:28.639 through a system called I tell that it is absolutely 1312 01:02:28.679 --> 01:02:31.360 not available, we can push for whole house replacement. 1313 01:02:31.639 --> 01:02:34.840 That's what you need right now. Interstate Roofing is not 1314 01:02:34.880 --> 01:02:38.360 going to be able to force your insurance company to 1315 01:02:38.519 --> 01:02:41.960 pay for stuff that's not available anymore. You need someone 1316 01:02:42.079 --> 01:02:45.199 like Matt. That's what he does for a living, Jose, 1317 01:02:45.480 --> 01:02:48.599 I promise you. I'm just frustrated because I thought I was. 1318 01:02:48.599 --> 01:02:49.840 Explaining that properly. 1319 01:02:50.280 --> 01:02:52.800 Do you get it? That is literally what Matt does. 1320 01:02:53.119 --> 01:02:56.199 He would call up talk to the GM or whoever, 1321 01:02:56.519 --> 01:03:00.119 whoever you deal with it, Interstate Matt would have a 1322 01:03:00.199 --> 01:03:04.599 conversation with and they together will figure out how to 1323 01:03:04.719 --> 01:03:09.039 go forward and tackle this piece of crap insurance company 1324 01:03:09.079 --> 01:03:10.239 that keeps putting you off. 1325 01:03:10.440 --> 01:03:11.800 That's the whole gig man. 1326 01:03:12.880 --> 01:03:14.440 Okay, yeah, that'll work. 1327 01:03:14.639 --> 01:03:17.639 Yeah, that's it. That's it. That's how it works. And 1328 01:03:17.639 --> 01:03:19.400 I'm gonna put you hold on. We're gonna put you 1329 01:03:19.480 --> 01:03:23.400 on hold. Kelly, get his information. Get it to Matt. Jose. 1330 01:03:23.639 --> 01:03:26.079 I appreciate the call. You worked me up a little bit, 1331 01:03:26.360 --> 01:03:29.239 but I hate insurance companies, honestly, God, I hate them. 1332 01:03:29.480 --> 01:03:32.159 I'm going to tell everybody, including Jose, what Matt did 1333 01:03:32.199 --> 01:03:34.679 for me. Okay, how many years ago was the roof 1334 01:03:34.719 --> 01:03:37.840 four I don't know five about four h and what 1335 01:03:37.840 --> 01:03:39.280 what did they offer me? At first? 1336 01:03:39.360 --> 01:03:40.960 I think big old zero zero? 1337 01:03:41.199 --> 01:03:43.760 They said, Mark, you don't have any damage. I'm looking around, 1338 01:03:43.760 --> 01:03:46.039 neighbors getting the roof, other neighbors get in the roof. 1339 01:03:46.119 --> 01:03:47.079 How much did you get me? 1340 01:03:47.760 --> 01:03:52.719 Somewhere over seventy over seventy thousand dollars? These these these morons, 1341 01:03:52.880 --> 01:03:55.679 these morons said I had no damage, Matt got involved, 1342 01:03:55.679 --> 01:03:58.079 They get seventy thousand. Now when I had the other 1343 01:03:58.239 --> 01:04:01.280 hal issue, what eight months ago, a year ago, whatever 1344 01:04:01.320 --> 01:04:03.199 it's been. What did they tell me? 1345 01:04:03.800 --> 01:04:04.400 Another zero? 1346 01:04:04.639 --> 01:04:05.320 Another zero? 1347 01:04:05.440 --> 01:04:08.000 Mark, Sorry, you don't have coverage for that. What did 1348 01:04:08.000 --> 01:04:08.440 you get me? 1349 01:04:08.760 --> 01:04:09.800 Where do you think it'll land? 1350 01:04:10.360 --> 01:04:12.679 We're sitting at I think sixteen to twenty right now, 1351 01:04:12.719 --> 01:04:15.920 but we're moving that into the appraisal process, so probably yeah, 1352 01:04:15.920 --> 01:04:17.400 we could get it up to forty to fifty. 1353 01:04:17.480 --> 01:04:20.360 Guys, I'm telling you, if you have homeowners insurance and 1354 01:04:20.400 --> 01:04:22.599 doctor Joel, you have a home, you've probably dealt with 1355 01:04:22.639 --> 01:04:27.039 bad claims insurance companies and everybody. Correct me. I mean, honestly, 1356 01:04:27.280 --> 01:04:30.360 have you ever met an adjuster that comes out and 1357 01:04:30.440 --> 01:04:33.840 adjusts up? I mean, really, just sudjusts up, walks around 1358 01:04:33.880 --> 01:04:36.559 your house and says, oh, sir, you know, we're definitely 1359 01:04:36.559 --> 01:04:38.480 gonna get your roof, but I want to point out 1360 01:04:38.519 --> 01:04:41.119 some damage to your deck over here, or that tree, 1361 01:04:41.239 --> 01:04:45.079 that brand new, beautiful apple tree you planted, it's destroyed. 1362 01:04:45.320 --> 01:04:47.920 And then the cement that the hall was so big 1363 01:04:47.960 --> 01:04:50.159 it chunked the cement over here. And then look at 1364 01:04:50.159 --> 01:04:52.639 your siding and your paint and everything. Do you think 1365 01:04:52.760 --> 01:04:54.679 any adjuster comes out and does that? 1366 01:04:55.159 --> 01:04:55.599 Nope? 1367 01:04:55.960 --> 01:04:56.559 None. 1368 01:04:57.639 --> 01:05:00.079 You gotta have representation if you want that number to go. 1369 01:05:00.480 --> 01:05:03.519 There is so many people right now, right now, with 1370 01:05:03.639 --> 01:05:06.400 all the hell we had this year and even last year. 1371 01:05:06.639 --> 01:05:09.440 Mark wasn't last year worse than this year in general? Guys, 1372 01:05:09.599 --> 01:05:10.159 oh by far. 1373 01:05:10.320 --> 01:05:13.239 That spring it just hit with storm after storm after storm. 1374 01:05:13.239 --> 01:05:14.880 But prior to that was four years with no hell, 1375 01:05:15.079 --> 01:05:15.480 no hell? 1376 01:05:15.760 --> 01:05:17.400 Right, how long do people have? 1377 01:05:17.480 --> 01:05:20.639 Guys in general, defile the claim one year, one year 1378 01:05:21.360 --> 01:05:24.519 if you have not had your roof checked, your siding checked, 1379 01:05:24.639 --> 01:05:27.480 or if you have a claim open right now, you 1380 01:05:27.599 --> 01:05:30.719 cannot not call these guys. I don't care if you 1381 01:05:30.760 --> 01:05:34.199 call Matt with Paragon or call Mark. These guys kind 1382 01:05:34.199 --> 01:05:36.679 of work together. But what you need to do is 1383 01:05:36.800 --> 01:05:40.000 have it checked. If it happened within the last year, 1384 01:05:40.440 --> 01:05:41.679 you can have it checked. 1385 01:05:41.679 --> 01:05:41.840 Now. 1386 01:05:42.039 --> 01:05:44.280 Now what ems if they do have a roof claim 1387 01:05:44.360 --> 01:05:47.079 and the roof was done, they got their final check, Matt. 1388 01:05:47.360 --> 01:05:49.880 But then like their neighbor comes over or a guy 1389 01:05:50.079 --> 01:05:53.159 like you and says, hey, look those windows should have 1390 01:05:53.159 --> 01:05:56.400 been replaced with that, or the siding should have been done, 1391 01:05:56.559 --> 01:05:59.280 or at least we should have painted the house those 1392 01:05:59.360 --> 01:06:01.800 kind of things. Can you reopen the same claim? 1393 01:06:01.960 --> 01:06:04.880 Yeah, you can reopen a claim up to two years, 1394 01:06:04.960 --> 01:06:07.880 usually depending on the policy language. But yeah, it's never 1395 01:06:08.000 --> 01:06:11.719 quite closed until that time expires, till the statutes are 1396 01:06:11.719 --> 01:06:13.880 all right. And so yeah, all the time I get 1397 01:06:13.880 --> 01:06:16.239 people that the insurance company paid for the roof, But 1398 01:06:16.280 --> 01:06:18.280 I go out and I say, look, they should. 1399 01:06:18.039 --> 01:06:20.639 Have paid for your paint, your deck, your windows. 1400 01:06:20.840 --> 01:06:21.039 Yeah. 1401 01:06:21.400 --> 01:06:23.719 And that's why me and Mark Shamansky work together so well, 1402 01:06:23.760 --> 01:06:26.119 because you know, he's got all these project managers that 1403 01:06:26.159 --> 01:06:28.679 basically are my eyes and ears. If they're out the property, 1404 01:06:28.719 --> 01:06:30.280 they feed me the data and then I go after 1405 01:06:30.320 --> 01:06:31.119 the insurance company. 1406 01:06:31.239 --> 01:06:34.159 Guys, I can't everybody listening out here, this is what 1407 01:06:34.239 --> 01:06:35.000 this show is about. 1408 01:06:35.199 --> 01:06:35.639 Education. 1409 01:06:35.800 --> 01:06:38.079 That's why I wanted these guys in with the hail 1410 01:06:38.159 --> 01:06:40.320 from last year in this year. If you haven't had 1411 01:06:40.320 --> 01:06:42.599 it checked out, you got to get that claim in 1412 01:06:42.719 --> 01:06:45.000 within a year. If you do have an open claim 1413 01:06:45.079 --> 01:06:47.320 and all you're getting is a roof, I'm telling you 1414 01:06:47.719 --> 01:06:50.480 they owe you a lot more. That's all I can say. 1415 01:06:50.519 --> 01:06:52.440 They're never going to tell you. They're not going to 1416 01:06:52.480 --> 01:06:54.239 tell you about the paint job. They're not going to 1417 01:06:54.280 --> 01:06:56.239 tell you about the fence that got beat up by 1418 01:06:56.280 --> 01:06:58.719 the ail. They're not going to tell you about the windows. 1419 01:06:58.840 --> 01:07:01.440 They're not going to tell you. You gotta have someone out 1420 01:07:01.480 --> 01:07:04.320 there that knows three oh three seven one three eight 1421 01:07:04.360 --> 01:07:05.039 two five five. 1422 01:07:05.119 --> 01:07:06.840 Make sure we get Jose's information. 1423 01:07:07.480 --> 01:07:11.559 Then Rachel's got a problem with a mechanic len Hey Kelly, 1424 01:07:11.599 --> 01:07:13.480 real quick, did we try to reach out to that 1425 01:07:13.599 --> 01:07:14.920 contract or any luck there? 1426 01:07:16.079 --> 01:07:17.679 All three numbers are disconnected. 1427 01:07:18.239 --> 01:07:21.440 Crap, all three numbers. Can we get Bob with l 1428 01:07:21.480 --> 01:07:23.119 em up? I want to ask him to at least 1429 01:07:23.159 --> 01:07:25.280 go out there and figure out how to fix this 1430 01:07:25.280 --> 01:07:28.239 this mess. I am so sick and tired of bad contractors. 1431 01:07:28.639 --> 01:07:31.360 I mean, really, I just don't even know what to do. 1432 01:07:31.719 --> 01:07:34.239 My tongue gets tied. I mean I wish I could 1433 01:07:34.239 --> 01:07:37.519 cuss on the radio. 1434 01:07:39.719 --> 01:07:42.960 Go with a sure thing Denver's best roofer Excel Roofing 1435 01:07:43.079 --> 01:07:43.679 dot com. 1436 01:07:43.719 --> 01:07:45.719 You don't pay a cent until you're content. 1437 01:07:49.079 --> 01:07:52.280 Time for an insurance check up free, no obligation comparison 1438 01:07:52.400 --> 01:07:55.960 call Compass Insurance paying too much your coverage at dozens 1439 01:07:56.000 --> 01:07:58.719 of insurance companies find out now three oh three seven 1440 01:07:58.719 --> 01:08:01.079 to seven to one help. You'll think you're his only 1441 01:08:01.159 --> 01:08:03.639 customer when you choose Frank durand the real estate Man 1442 01:08:03.679 --> 01:08:07.079 dot com to list your home with Remax Alliance three 1443 01:08:07.159 --> 01:08:09.239 oh three nine two zero sixteen twenty two. 1444 01:08:14.239 --> 01:08:18.720 Ripped up News. You need advice? 1445 01:08:18.760 --> 01:08:19.479 Who you don't have? 1446 01:08:22.199 --> 01:08:23.680 Run as fast. 1447 01:08:23.520 --> 01:08:24.239 As we can. 1448 01:08:25.479 --> 01:08:29.840 Shooter's gonna help. Come man, this is. 1449 01:08:29.800 --> 01:08:33.239 The Troubleshooter Show. No Tom Martinez. 1450 01:08:33.920 --> 01:08:36.119 Welcome, my friends, Welcome to the show, the only show 1451 01:08:36.119 --> 01:08:38.000 of is kind. We're here to solve problems, answer questions, 1452 01:08:38.039 --> 01:08:40.640 say it with me, take complaints, try to make your 1453 01:08:40.680 --> 01:08:42.760 life a little bit better. You've been ripped off, taken 1454 01:08:42.760 --> 01:08:45.479 advantage of. We want to help you. I want to 1455 01:08:45.520 --> 01:08:49.279 finish up with Joseph. Now, Rachel's got an issue with 1456 01:08:49.319 --> 01:08:51.840 a mechanic. Len actually let me free. This line open 1457 01:08:51.880 --> 01:08:54.079 by the way, you want to get through to the show, 1458 01:08:54.119 --> 01:08:56.479 you can do it. I'll always let you know when 1459 01:08:56.520 --> 01:08:58.560 a line's open. Right now, we do have one three 1460 01:08:58.640 --> 01:09:03.000 oh three Martine, you know, three zero three Martino in 1461 01:09:03.159 --> 01:09:05.119 studio with me. He just walked in the door. But 1462 01:09:05.359 --> 01:09:08.760 Brian Burns with Compass Insurance. These are guys Suzanna and 1463 01:09:08.760 --> 01:09:12.279 I have used forever times used forever doctor Joel Churnak. 1464 01:09:12.800 --> 01:09:16.960 In fact, doctor Deel Turnak just did a procedure on 1465 01:09:17.079 --> 01:09:20.239 Tom about two and a half months ago, and you 1466 01:09:20.279 --> 01:09:22.680 can check out exactly what he had done at Denver 1467 01:09:22.760 --> 01:09:26.680 Hairclinic dot com. But we kind of exposed that story 1468 01:09:26.760 --> 01:09:29.680 today that you guys did that and Tom's starting to 1469 01:09:29.720 --> 01:09:31.279 grow hair. I mean, simple as that. 1470 01:09:31.640 --> 01:09:34.079 Yeah, he spoke to me last week because he happy, 1471 01:09:34.479 --> 01:09:37.800 he was surprised, and I'm surprised that he was surprised. 1472 01:09:38.159 --> 01:09:40.359 Okay, I'm gonna tell you why, and hopefully he doesn't 1473 01:09:40.399 --> 01:09:43.800 mind me saying this. Years ago, and I don't know 1474 01:09:43.880 --> 01:09:47.439 how many years ago, but I would say maybe ten 1475 01:09:48.399 --> 01:09:53.199 somewhere around twenty fifteen ish, he had a procedure done 1476 01:09:53.479 --> 01:09:55.079 and it did nothing. 1477 01:09:55.960 --> 01:09:57.880 Okay nothing, well. 1478 01:09:57.760 --> 01:09:59.520 I know another concern that he had, and this is 1479 01:09:59.560 --> 01:10:02.159 actually the benefit of our patients, is that our procedure, 1480 01:10:02.319 --> 01:10:03.960 like I said, that first time, you're in and out 1481 01:10:03.960 --> 01:10:06.119 in an hour an hour, Yeah, the. 1482 01:10:06.239 --> 01:10:09.159 One he did years ago. I assure you it was 1483 01:10:09.239 --> 01:10:09.960 not like that. 1484 01:10:10.319 --> 01:10:12.520 No, nothing is as fast as what we're doing right now, 1485 01:10:12.600 --> 01:10:15.039 because we just need to put those materials in the 1486 01:10:15.079 --> 01:10:16.119 scalp and win. 1487 01:10:16.159 --> 01:10:16.640 It starts. 1488 01:10:16.960 --> 01:10:18.840 Same thing, doesn't matter, We're just the same. 1489 01:10:18.920 --> 01:10:20.159 And on that point, you can. 1490 01:10:20.119 --> 01:10:23.319 Amen starting to thin out. You can thicken up that hair, right, 1491 01:10:23.439 --> 01:10:23.960 not just now. 1492 01:10:24.000 --> 01:10:25.840 We get a lot of women that you know, in 1493 01:10:25.880 --> 01:10:28.119 the eighties and nineties they plucked out all their eyebrows, 1494 01:10:28.119 --> 01:10:31.079 and now they want their eyebrows back, and we do eyebrows, 1495 01:10:31.199 --> 01:10:34.359 eyebrow hair translating and beard as well. 1496 01:10:34.840 --> 01:10:36.880 Well, I'm sorry, I'm naive here. 1497 01:10:37.000 --> 01:10:40.720 If you how do you not have I've never seen 1498 01:10:40.760 --> 01:10:42.520 anybody where they naturally fall out. 1499 01:10:42.560 --> 01:10:44.680 You're saying eyebrows can naturally fall out. 1500 01:10:44.840 --> 01:10:45.880 She knows what I'm talking about. 1501 01:10:45.960 --> 01:10:49.560 So you know, cosmetically, what women did in the eighties 1502 01:10:49.600 --> 01:10:51.960 and nineties was to pluck out their eyebrows to make 1503 01:10:51.960 --> 01:10:52.439 them thin. 1504 01:10:52.600 --> 01:10:54.439 And once you pluck them out, they don't come. 1505 01:10:54.279 --> 01:10:56.760 Back time over time, they're gone. 1506 01:10:56.800 --> 01:10:57.439 They're gone. 1507 01:10:57.760 --> 01:10:59.640 So we have women call into us and say I 1508 01:10:59.640 --> 01:11:01.640 lost my eyebrows of how to draw them in with, 1509 01:11:01.800 --> 01:11:02.680 you know, makeup. 1510 01:11:02.399 --> 01:11:05.079 And now they want them back and you can do that. 1511 01:11:05.159 --> 01:11:05.600 We can do that. 1512 01:11:05.640 --> 01:11:07.840 We do a hair transplant from the little hairs from 1513 01:11:07.840 --> 01:11:09.279 the back of their head and it works, and it 1514 01:11:09.319 --> 01:11:11.079 works just like any other hair trails, and it looks 1515 01:11:11.079 --> 01:11:12.640 like eyebrows, and it looks like eyebrows. 1516 01:11:12.680 --> 01:11:16.399 Yeah, that's amazing. Yeap, that really is amazing. 1517 01:11:16.520 --> 01:11:18.760 So that's a whole other niche that we take care of. 1518 01:11:19.119 --> 01:11:23.760 We're going to follow Tom's well from the procedure going forward. 1519 01:11:23.800 --> 01:11:26.479 Every couple months, I want to start putting pictures up. 1520 01:11:26.520 --> 01:11:28.840 Get with him, Let's make sure he's okay with it. 1521 01:11:29.039 --> 01:11:32.199 That's probably a good idea Denverhairclinic dot com. 1522 01:11:32.239 --> 01:11:32.600 Correct. 1523 01:11:32.680 --> 01:11:34.560 I think that would be a great idea and people 1524 01:11:34.600 --> 01:11:36.640 can see it. I want to ask you something. Then 1525 01:11:36.640 --> 01:11:39.399 we're going to hop to the phones. I'm a little 1526 01:11:39.399 --> 01:11:43.319 different than Tom. I believe in asking people in pricing. 1527 01:11:43.640 --> 01:11:46.600 There's a lot of times we have advertisers in and 1528 01:11:46.760 --> 01:11:49.439 you guys are all great people, everybody in here, but 1529 01:11:49.680 --> 01:11:52.319 I really do like putting pencil to paper. 1530 01:11:53.560 --> 01:11:55.199 We're talking about hair restoration. 1531 01:11:55.359 --> 01:11:57.119 And you can be mad at me if you want, 1532 01:11:57.119 --> 01:12:00.000 but give people an idea if they've got a bald spot. 1533 01:12:00.199 --> 01:12:02.399 I don't even know how you look at it, like 1534 01:12:02.439 --> 01:12:05.399 the size of a fist. I don't know whatever's average, 1535 01:12:05.439 --> 01:12:08.239 if there is such a thing, How does that work? 1536 01:12:08.319 --> 01:12:10.479 How much does it cost? Generally? 1537 01:12:10.560 --> 01:12:13.199 I realize everybody can be a little different, but what well, 1538 01:12:13.279 --> 01:12:13.600 let me. 1539 01:12:13.560 --> 01:12:14.119 Put it this way. 1540 01:12:14.159 --> 01:12:15.880 If you go to any clinic and do a hair 1541 01:12:15.920 --> 01:12:18.840 transplant procedure, you're looking anywhere from twelve to sixteen to 1542 01:12:18.920 --> 01:12:19.840 eighteen thousand dollars. 1543 01:12:19.960 --> 01:12:23.000 Oh, that's why there's so many bald people walking around. Honestly, God, 1544 01:12:23.039 --> 01:12:26.279 that's why I mean sixteen grand in order to take 1545 01:12:26.319 --> 01:12:28.520 care of a bald spot. I mean, most people aren't 1546 01:12:28.560 --> 01:12:29.479 going to do it right. 1547 01:12:29.560 --> 01:12:33.279 So our procedure just the stem cell procedure for small 1548 01:12:33.319 --> 01:12:36.960 balding areas and to replenish thinning hair sixty nine hundred. 1549 01:12:37.319 --> 01:12:38.640 Sixty nine hundred doll in. 1550 01:12:38.880 --> 01:12:39.920 Yeah, if we do the. 1551 01:12:39.880 --> 01:12:42.800 Full hair transplant like they do at other clinics, Yeah, 1552 01:12:42.880 --> 01:12:46.479 we're charging fourteen thousand, but that also includes the system 1553 01:12:46.520 --> 01:12:48.000 see hundred dollars stem cell procedure. 1554 01:12:48.039 --> 01:12:50.239 So it's both where the other place. You're just getting that, 1555 01:12:50.399 --> 01:12:52.399 just getting the transplant. And I want to say something, 1556 01:12:52.399 --> 01:12:55.159 guys about doctor Joe. I'm going to bring up something 1557 01:12:55.199 --> 01:12:58.439 else he does and I get calls about it, Oh 1558 01:12:58.479 --> 01:13:02.199 my god, weekly weekly the weight loss drug. 1559 01:13:02.560 --> 01:13:06.119 Right o zepic, some meglatide and sepetite. 1560 01:13:06.199 --> 01:13:07.239 Those are the generics. 1561 01:13:07.399 --> 01:13:10.520 Yeah, and what you have done, you found a compounding pharmacy. 1562 01:13:10.960 --> 01:13:14.000 They take the active ingredients in whichever one of those 1563 01:13:14.039 --> 01:13:18.039 meds they create basically a drug for you and your clients, 1564 01:13:18.159 --> 01:13:20.800 right ship it directly to you, and and ship it directly. 1565 01:13:21.039 --> 01:13:23.840 You can actually do a zoom with you and get 1566 01:13:23.840 --> 01:13:26.279 the prescription. But in other words, you don't even have 1567 01:13:26.319 --> 01:13:26.680 to go in. 1568 01:13:27.000 --> 01:13:29.239 No, no, most of our patients don't. And that's all 1569 01:13:29.279 --> 01:13:31.239 over the country, all over the country. And that's their 1570 01:13:31.319 --> 01:13:34.199 Denver Regenita of medicine. That's Denverregen dot. 1571 01:13:34.039 --> 01:13:37.239 Com, Denverregen dot com. But listen to this, how much 1572 01:13:37.279 --> 01:13:39.119 do you think? I don't know if any of you 1573 01:13:39.159 --> 01:13:41.880 guys know how much that typically costs this new weight 1574 01:13:42.399 --> 01:13:43.399 this weight loss drug. 1575 01:13:43.520 --> 01:13:44.479 Does anybody know what? 1576 01:13:44.640 --> 01:13:48.640 Like even insurances don't cover it typically unless it's for 1577 01:13:48.760 --> 01:13:49.760 diabetic needs. 1578 01:13:49.880 --> 01:13:52.560 They won't cover it for weight loss. That's still correct, right. 1579 01:13:52.960 --> 01:13:56.239 I believe Monduro is a proof for weight loss. 1580 01:13:56.279 --> 01:13:58.079 But you're still tolling no, no, not a proof for it. 1581 01:13:58.119 --> 01:14:00.520 I'm saying, does the insurance cover it for weight loss? 1582 01:14:00.560 --> 01:14:01.880 I believe Monturo does. 1583 01:14:02.000 --> 01:14:05.199 That's incredible, But you're still you know, a huge out 1584 01:14:05.239 --> 01:14:07.239 of pocket cost more than what you would pay with 1585 01:14:07.319 --> 01:14:07.880 us anyway. 1586 01:14:07.960 --> 01:14:10.039 And how much do you guys pay all in per month? 1587 01:14:10.359 --> 01:14:13.760 So that includes the shots, the prescription, everything, everything. 1588 01:14:13.840 --> 01:14:16.560 So for the sameglatide which is the same drug that's 1589 01:14:16.600 --> 01:14:20.199 in ozembic YEP and willgovy which charts to seventy five 1590 01:14:20.239 --> 01:14:21.760 a month, I don't know anybody. 1591 01:14:21.359 --> 01:14:24.000 Else that's there is nobody two hundred and seventy five 1592 01:14:24.039 --> 01:14:26.199 a month. And the reason I brought that up, you 1593 01:14:26.319 --> 01:14:27.720 kind of were the first one in. 1594 01:14:27.720 --> 01:14:28.560 Town to do this. 1595 01:14:28.760 --> 01:14:31.439 You really were. I don't care what anybody says. I 1596 01:14:31.439 --> 01:14:34.119 don't know if anybody else that was doing the real 1597 01:14:34.199 --> 01:14:38.640 deal that works. We hear from people every single month, 1598 01:14:39.079 --> 01:14:42.840 every single month that monthly they're losing fifteen to twenty 1599 01:14:42.880 --> 01:14:45.279 pounds and they've been on it for four or five months, 1600 01:14:45.399 --> 01:14:48.479 they've lost close to fifty pounds. It's incredible. 1601 01:14:48.520 --> 01:14:50.199 And with us, we get you go have a real 1602 01:14:50.279 --> 01:14:52.680 medical doctor who's gonna call you every month and follow 1603 01:14:52.760 --> 01:14:53.000 up with you. 1604 01:14:53.039 --> 01:14:54.760 I don't know any other clinic that does that. 1605 01:14:54.680 --> 01:14:57.600 Two hundred and seventy five bucks a month. It's absolutely crazy. 1606 01:14:57.640 --> 01:15:00.680 But once again, that's Denver Regen dot com. My purpose 1607 01:15:00.720 --> 01:15:03.319 in bringing that up though, was the fact when you 1608 01:15:03.399 --> 01:15:07.560 talk about Denverhairclinic dot com in your pricing, it is 1609 01:15:07.680 --> 01:15:10.239 way better than what other people are doing and it's 1610 01:15:10.279 --> 01:15:11.119 a better product. 1611 01:15:11.560 --> 01:15:13.600 Well, we try to make things affordable for people, and 1612 01:15:13.600 --> 01:15:15.640 we try and we get, you know, way more patients 1613 01:15:15.640 --> 01:15:16.960 when we make it way more affordable. 1614 01:15:16.960 --> 01:15:18.920 Well, that's it, because a lot of people are service 1615 01:15:19.079 --> 01:15:22.720 they're fishing for two or three patients and way overcharging 1616 01:15:22.800 --> 01:15:25.079 if you will, Yes, we're business model. Yeah that's not 1617 01:15:25.159 --> 01:15:27.079 your model. Your model is let's get a bunch of 1618 01:15:27.079 --> 01:15:29.880 clients and save them a ton of money, but more importantly, 1619 01:15:30.079 --> 01:15:32.000 let's get them to lose that weight or get them 1620 01:15:32.039 --> 01:15:35.039 feeling better about themselves and what's ever going on with 1621 01:15:35.079 --> 01:15:35.479 their hair? 1622 01:15:35.640 --> 01:15:37.239 And now I'll tell you because of that, with the 1623 01:15:37.239 --> 01:15:40.119 weight loss drug and how much we provide a service 1624 01:15:40.119 --> 01:15:42.560 for people. Most of our patients are now coming from 1625 01:15:42.560 --> 01:15:44.039 referrals from patients that we've had. 1626 01:15:44.159 --> 01:15:48.039 I love it all. Right, listen, Joseph, I looked at 1627 01:15:48.079 --> 01:15:50.720 your account. I'm going to get people caught up real quick. 1628 01:15:51.159 --> 01:15:54.439 Joseph told us he sent thirty eight thousand dollars to 1629 01:15:54.560 --> 01:15:57.640 a scammer in cash yesterday. I didn't believe a damn 1630 01:15:57.720 --> 01:16:00.520 word he was saying. He did send me a statement. 1631 01:16:01.239 --> 01:16:03.399 I'm not going to say it looks perfect. It doesn't 1632 01:16:03.439 --> 01:16:06.159 have the credit union name on it, it doesn't have 1633 01:16:06.239 --> 01:16:08.039 a lot of stuff, but I don't think it was 1634 01:16:08.119 --> 01:16:08.840 phonied up. 1635 01:16:09.199 --> 01:16:10.920 Tell me how you got this statement. 1636 01:16:11.920 --> 01:16:14.039 I went down to the bank this morning and got it. 1637 01:16:14.119 --> 01:16:16.279 That's the only thing that makes sense to me. If 1638 01:16:16.359 --> 01:16:20.000 you said you got it online or anything else, I'd say, 1639 01:16:20.039 --> 01:16:20.479 no way. 1640 01:16:20.520 --> 01:16:22.439 But I understand what they did. 1641 01:16:22.960 --> 01:16:26.279 They actually took this date to that date and printed 1642 01:16:26.279 --> 01:16:29.479 out all the activity in the account and then literally 1643 01:16:29.560 --> 01:16:33.640 printed it out and handed it to you. Yes, man, 1644 01:16:35.039 --> 01:16:38.079 it looks like well, I'll tell you. Everybody with the 1645 01:16:38.119 --> 01:16:40.319 statement says, I can't put it up on our YouTube 1646 01:16:40.359 --> 01:16:43.039 channel because your bank acount everything's on there. But it says, 1647 01:16:43.279 --> 01:16:46.520 ten thousand on the fifth, ten thousand on the fifth, 1648 01:16:47.159 --> 01:16:51.079 ten thousand on the sixth, eight thousand in change on 1649 01:16:51.199 --> 01:16:54.680 the sixth. So in two days, in two days, this 1650 01:16:54.720 --> 01:16:59.199 poor guy withdrew almost forty thousand dollars. 1651 01:16:59.600 --> 01:17:01.600 And then what did you do with that money? 1652 01:17:02.920 --> 01:17:06.359 I sent an EPs to the address they gave me. 1653 01:17:07.000 --> 01:17:09.279 I didn't thought it was a JIT, so I didn't 1654 01:17:09.279 --> 01:17:11.039 write down the tote number of the address. 1655 01:17:11.439 --> 01:17:12.880 He didn't write down an address. 1656 01:17:12.920 --> 01:17:16.000 This is where I'd love callers, input or YouTubers out there, 1657 01:17:16.039 --> 01:17:20.279 honest to God. Now listen, Joseph, there's no doubt, or 1658 01:17:20.359 --> 01:17:22.960 a very low doubt, you didn't pull out forty thousand 1659 01:17:23.000 --> 01:17:25.520 in cash. I saw it, and I believe that's all. 1660 01:17:25.880 --> 01:17:28.159 It's not phony Bologne. After you told me how you 1661 01:17:28.199 --> 01:17:30.680 got it, I get it. So you definitely pulled it out. 1662 01:17:30.720 --> 01:17:34.319 He's saying, he grabbed that money, he wrapped it in tinfoil, 1663 01:17:35.039 --> 01:17:38.319 he put it in an envelope, he addressed it, but 1664 01:17:38.399 --> 01:17:40.760 he never wrote down the address, so he doesn't even 1665 01:17:40.760 --> 01:17:43.600 know where he sent it. And he said, and he 1666 01:17:43.720 --> 01:17:50.319 sent it to someone that was investigating him for child porn, and. 1667 01:17:50.239 --> 01:17:53.960 They said they were investigating the account it wasn't. 1668 01:17:53.720 --> 01:17:58.479 Me, Okay. They were investigating activity on his account that 1669 01:17:58.560 --> 01:18:01.039 they were relating to child porn. 1670 01:18:01.199 --> 01:18:04.359 Right, yes, yes, And. 1671 01:18:04.199 --> 01:18:09.920 They told him after the investigation is over, after the 1672 01:18:09.960 --> 01:18:13.680 investigation is over, they were gonna send you back the 1673 01:18:13.680 --> 01:18:16.119 cash that you wrapped in tinfoil and sent right. 1674 01:18:17.079 --> 01:18:17.960 Yes, okay. 1675 01:18:18.079 --> 01:18:23.000 Now I've got to ask everybody in this room. Susanne, 1676 01:18:23.880 --> 01:18:27.239 I'm going to ask you first. I do believe the 1677 01:18:27.279 --> 01:18:30.960 guy's getting evicted tomorrow. And I do know he withdrew 1678 01:18:31.119 --> 01:18:33.239 long as that's his account and it appears to be 1679 01:18:33.319 --> 01:18:36.199 his name on it. He sent us his driver's license 1680 01:18:36.239 --> 01:18:39.439 as well, so the driver's license it looks legit. 1681 01:18:39.760 --> 01:18:40.920 He withdrew forty. 1682 01:18:41.680 --> 01:18:45.319 Do you think he wrapped it in tinfoil and sent 1683 01:18:45.439 --> 01:18:49.720 it to somebody, not even writing down the address, thinking 1684 01:18:49.760 --> 01:18:50.920 he was going to get it back. 1685 01:18:51.560 --> 01:18:53.640 Extremely hard to believe, Mark. 1686 01:18:53.600 --> 01:18:56.920 It really is true. But Joseph, hold on, I just 1687 01:18:56.960 --> 01:19:02.800 want opinions on this, Joel, I got to ask you man, seriously, 1688 01:19:02.840 --> 01:19:05.560 you just heard the story. If you've got a question 1689 01:19:05.680 --> 01:19:07.840 to ask him, ask him. But that's what what do 1690 01:19:07.880 --> 01:19:08.520 you make of this? 1691 01:19:09.000 --> 01:19:10.560 I've never heard anything like that before. 1692 01:19:10.640 --> 01:19:15.640 Do you think someone could do that? I don't. It's hard. 1693 01:19:15.760 --> 01:19:19.039 It's really hard to suck down. Mark Schamansky. 1694 01:19:20.920 --> 01:19:21.479 It's just so. 1695 01:19:23.000 --> 01:19:23.399 It's weird. 1696 01:19:23.439 --> 01:19:25.840 I mean, just why would somebody want your money wrapped 1697 01:19:25.840 --> 01:19:27.960 in tinfoil? And why would you mail off cash? 1698 01:19:28.079 --> 01:19:29.560 I think that's what you're up against. 1699 01:19:29.640 --> 01:19:31.960 Joseph. For the life of us, no one here let 1700 01:19:31.960 --> 01:19:34.920 me ask this dragon. You've never not given me a 1701 01:19:34.960 --> 01:19:37.159 straight answer. What do you make of this whole story? 1702 01:19:37.239 --> 01:19:39.319 Did you hear it yesterday as well? For most of it? 1703 01:19:39.399 --> 01:19:44.199 Yes, it's just so freakishly unbelievable that I'm sorry, Joseph, 1704 01:19:44.239 --> 01:19:46.159 but that you believed it. 1705 01:19:48.079 --> 01:19:53.319 I'm sorry too. I'm going to be homeless tomorrow. 1706 01:19:54.239 --> 01:19:57.840 It's amazing he sent us the apartment address. 1707 01:19:57.920 --> 01:19:58.159 Matt. 1708 01:19:58.159 --> 01:20:00.920 What do you think, man, Well, the only thing that 1709 01:20:00.960 --> 01:20:04.720 I can see is that these scammers were so good 1710 01:20:04.760 --> 01:20:08.279 at scare tactic and so convincing. 1711 01:20:08.720 --> 01:20:10.479 I mean, from my chair, that's hard to blow. 1712 01:20:10.520 --> 01:20:11.239 That's what you're saying. 1713 01:20:11.479 --> 01:20:14.920 And he just got okie doked and there's no way 1714 01:20:14.960 --> 01:20:18.880 to get it back. And if this was all your money, 1715 01:20:19.399 --> 01:20:25.159 you know, you said you were retired, you know gosh, Brian, Yeah, 1716 01:20:25.199 --> 01:20:25.680 you hear. 1717 01:20:25.600 --> 01:20:29.039 Stories like this and you always think how could you 1718 01:20:29.119 --> 01:20:33.039 possibly believe that it's it's somebody that is legitimate that 1719 01:20:33.039 --> 01:20:34.720 would ask for cash? 1720 01:20:34.720 --> 01:20:35.720 Do you think it happened? 1721 01:20:35.720 --> 01:20:35.880 Though? 1722 01:20:38.199 --> 01:20:40.600 It is hard to believe that someone would do that. Yeah, 1723 01:20:40.640 --> 01:20:42.279 it's hard to believe that anybody would fall from that. 1724 01:20:42.359 --> 01:20:42.479 Right. 1725 01:20:42.560 --> 01:20:44.680 And then, Kelly, I do want your input. What do 1726 01:20:44.720 --> 01:20:45.079 you think? 1727 01:20:48.039 --> 01:20:53.840 I'm always very sorry whenever somebody gets scammed, and unfortunately, 1728 01:20:54.000 --> 01:20:58.800 I think in this case, it's a very unfortunate. 1729 01:20:59.159 --> 01:20:59.880 Do you think he's so? 1730 01:21:00.159 --> 01:21:02.520 Do you think he wrapped up thirty eight thousand dollars 1731 01:21:02.520 --> 01:21:05.079 in tenfoil, put it in an envelope, send it to 1732 01:21:05.119 --> 01:21:08.279 someone and never wrote the address down and thought he 1733 01:21:08.359 --> 01:21:10.119 was going to get it back at some point during 1734 01:21:10.159 --> 01:21:15.640 an investigation into someone that was doing something in his 1735 01:21:15.720 --> 01:21:17.560 bank account with child pornography. 1736 01:21:18.159 --> 01:21:23.439 Well, when you're threatened with child porn charges, sometimes you 1737 01:21:23.520 --> 01:21:25.239 might do something a little extreme. 1738 01:21:25.880 --> 01:21:28.640 And I got a whole Okay, I appreciate it. I 1739 01:21:28.640 --> 01:21:30.960 got a whole other thought on that, and I kind 1740 01:21:30.960 --> 01:21:34.359 of brought that up. And I'm gonna ask you straight out, Joseph, 1741 01:21:34.680 --> 01:21:38.560 if you didn't do anything like that, why would why 1742 01:21:38.640 --> 01:21:41.039 would you withdraw thirty eight thousand and send it? 1743 01:21:42.359 --> 01:21:45.479 Because they asked me to. They said I was the 1744 01:21:45.600 --> 01:21:47.439 camera was being investigated, so he did. 1745 01:21:48.279 --> 01:21:50.159 All right, hold tight, we're going to wrap this up 1746 01:21:50.199 --> 01:21:52.920 after that. I'd like to know what to do for 1747 01:21:53.000 --> 01:21:55.239 this guy. Here's the other problem. He needs fifty four 1748 01:21:55.319 --> 01:21:57.960 hundred by tomorrow and he doesn't have a job. So 1749 01:21:58.039 --> 01:22:00.920 I'm like, let's just say I wave my magic wand 1750 01:22:00.920 --> 01:22:03.279 and give him fifty four hundred. He's in this same 1751 01:22:03.319 --> 01:22:06.239 position next. Hey, he's been in this position for three 1752 01:22:06.359 --> 01:22:08.680 four months now. I have no idea how he's going 1753 01:22:08.760 --> 01:22:12.079 to get out of this position. That's probably the biggest part. Honestly, 1754 01:22:12.159 --> 01:22:15.600 he's probably falling off the cliff. Hold on, we've got 1755 01:22:15.680 --> 01:22:18.039 Rachel coming up. She's got an issue with a mechanic. 1756 01:22:19.039 --> 01:22:19.359 Matt. 1757 01:22:19.399 --> 01:22:23.359 You got kudos online four from Dale. I want to 1758 01:22:23.399 --> 01:22:26.680 see what that's all about. And then back to Len 1759 01:22:26.720 --> 01:22:29.479 on that concrete issue. We can't get in touch with him. Oh, 1760 01:22:29.560 --> 01:22:31.600 we do have Bob from l em Hold tight. We 1761 01:22:31.640 --> 01:22:33.920 got her expert up. We got a lot going on. 1762 01:22:39.119 --> 01:22:42.359 Go with a sure thing Denver's Best roofer Excel roofing 1763 01:22:42.479 --> 01:22:43.079 dot com. 1764 01:22:43.119 --> 01:22:45.119 You don't pay a cent until you're content. 1765 01:22:48.479 --> 01:22:51.680 Time for an insurance check up free no obligation in comparison, 1766 01:22:51.800 --> 01:22:55.359 call Compass insurance paying too much your coverage at dozens 1767 01:22:55.399 --> 01:22:58.119 of insurance companies find out Now three o three seven 1768 01:22:58.159 --> 01:23:01.039 to seven to one help. You'll think you're only customer 1769 01:23:01.079 --> 01:23:03.319 when you choose Frank durand the real estate man dot 1770 01:23:03.359 --> 01:23:06.640 com to list your home with Remax Alliance three oh 1771 01:23:06.720 --> 01:23:10.600 three nine two zero sixteen twenty two. 1772 01:23:11.159 --> 01:23:12.319 Paul the water Man. 1773 01:23:12.640 --> 01:23:14.560 Why am I talking about him? Because if you want 1774 01:23:14.600 --> 01:23:17.920 absolutely the best water systems for the least amount of money, 1775 01:23:18.600 --> 01:23:20.840 that's why I'm talking about him. He came out and 1776 01:23:20.880 --> 01:23:24.079 put a softener in our house. Suzanne loves it. I mean, honestly, 1777 01:23:24.159 --> 01:23:26.439 tell people, why do you like it? I never think 1778 01:23:26.479 --> 01:23:28.600 to ask you that gives me better hair? Mark, it 1779 01:23:28.640 --> 01:23:31.439 gives her better hair. And anybody that's married or has 1780 01:23:31.439 --> 01:23:34.560 got a live in girlfriend, and when they have better hair, 1781 01:23:34.600 --> 01:23:36.680 you have a better life. I don't know how else 1782 01:23:36.760 --> 01:23:40.159 to put it, but the softener really gives her better hair. 1783 01:23:40.600 --> 01:23:44.119 And it's absolutely amazing. The water feels different, it tastes good. 1784 01:23:44.279 --> 01:23:46.239 I love everything about it. But if you want the 1785 01:23:46.279 --> 01:23:50.000 best water systems out there, whether it's filtration or softeners, 1786 01:23:50.239 --> 01:23:53.720 they've got the best prices. In fact, ours cost probably 1787 01:23:53.880 --> 01:23:56.199 half what the other guy's charge, and they'll do the 1788 01:23:56.239 --> 01:23:58.479 same for you. I mean, that's how Paul works. He's 1789 01:23:58.520 --> 01:24:01.720 an honest, straight shooter. He's an actual license plumber. He 1790 01:24:01.760 --> 01:24:04.239 knows what he's talking about. Check him out right now, 1791 01:24:04.279 --> 01:24:05.960 give him a call. If you've been putting it off 1792 01:24:06.239 --> 01:24:08.880 waterpros dot net, they'll come out to a free sample 1793 01:24:08.920 --> 01:24:11.239 for you. They'll do free water testing, they'll give you 1794 01:24:11.279 --> 01:24:14.880 a free quote. They're not high pressure waterpros dot net. 1795 01:24:14.920 --> 01:24:18.279 That's waterpros dot net. Now we have got a ton 1796 01:24:18.319 --> 01:24:20.920 going on. I'm gonna pull up Bob. Bob's on a 1797 01:24:20.960 --> 01:24:23.079 refer list at referral list dot com. By the way, 1798 01:24:23.119 --> 01:24:25.800 three oh three Martino. That number works on and off 1799 01:24:25.840 --> 01:24:27.720 the air. I try to throw that in in every hour. 1800 01:24:27.960 --> 01:24:29.760 We got lines full now, but I'll let you know. 1801 01:24:30.600 --> 01:24:32.239 But if you call us after the show, or have 1802 01:24:32.239 --> 01:24:34.600 a neighbor that has a problem where you run into 1803 01:24:34.600 --> 01:24:37.199 somebody and you're hearing a bad story, you know, while 1804 01:24:37.199 --> 01:24:40.439 you're at the grocery store or whatever, give that number 1805 01:24:40.439 --> 01:24:43.359 out three oh three Martino. We monitor that twenty four 1806 01:24:43.439 --> 01:24:45.640 to seven. You can leave a message. If we don't 1807 01:24:45.640 --> 01:24:47.439 pick up and we can try to help you. We 1808 01:24:47.640 --> 01:24:50.640 live and breathe help. But Bob's on a refer list 1809 01:24:50.680 --> 01:24:52.880 at referral list dot com. Bob, I'm gonna hit you 1810 01:24:52.920 --> 01:24:55.960 up for a favor. Like usual, I'm gonna give you 1811 01:24:56.439 --> 01:25:00.479 the nutshell version of what happened to Lenn came out 1812 01:25:00.520 --> 01:25:04.880 because his driveway it was spaulding. It looked like crap. 1813 01:25:05.279 --> 01:25:10.840 They came out, they sold him some kind of re resurfacing, 1814 01:25:11.279 --> 01:25:12.279 and it looks like. 1815 01:25:12.319 --> 01:25:14.239 They well hold on. 1816 01:25:14.319 --> 01:25:17.680 They power washed it, and then after they power washed it, 1817 01:25:17.720 --> 01:25:20.199 they put a ceiling on a ceiling on it. What 1818 01:25:20.399 --> 01:25:24.760 Mark Schamansky, who's in studio with me with Genesis Total Exteriors, 1819 01:25:24.800 --> 01:25:28.279 thinks what happened is they didn't let it dry after 1820 01:25:28.359 --> 01:25:31.520 power washing. They put that coating on there, and then 1821 01:25:31.680 --> 01:25:34.319 the water, the moisture I had nowhere to escape, so 1822 01:25:34.359 --> 01:25:38.800 it started crumbling this cement. And now he's got crumbling cement. 1823 01:25:39.359 --> 01:25:43.319 And these guys every phone number we have tried, by 1824 01:25:43.359 --> 01:25:46.640 the way, Len, real quick, every phone number Len you 1825 01:25:46.720 --> 01:25:51.000 gave us is now disconnected. Is that correct, Kelly correct? 1826 01:25:51.720 --> 01:25:54.880 So these these guys are fly by night, they're gone. 1827 01:25:55.279 --> 01:25:57.840 They're simply not around I'd love to find them, and 1828 01:25:57.920 --> 01:25:59.560 if you do, i'd call them out. But I mean 1829 01:25:59.600 --> 01:26:02.359 they're gone on. So what I would like is, Bob, 1830 01:26:02.479 --> 01:26:05.319 can you go out there look at what's going on 1831 01:26:05.800 --> 01:26:08.840 and give him some ideas on how to fix it properly. 1832 01:26:09.680 --> 01:26:11.720 Well, yeah, let me tell them, Mark, I know exactly 1833 01:26:11.760 --> 01:26:15.000 what they did. This happened three times this year. What 1834 01:26:15.039 --> 01:26:16.000 they do is they put. 1835 01:26:15.800 --> 01:26:16.880 This painting coating on it. 1836 01:26:17.039 --> 01:26:19.199 There is no ceiler you can put to fix that. 1837 01:26:19.359 --> 01:26:21.840 And if they did anything besides that, they were to 1838 01:26:21.880 --> 01:26:24.439 put a they were putting over overlays don't work, and 1839 01:26:24.479 --> 01:26:26.319 I know they didn't do that because it wouldn't crumble 1840 01:26:26.359 --> 01:26:28.600 that quick. So they'll probably put those paintings and that 1841 01:26:28.640 --> 01:26:31.600 would help fill it in. And then yeah, you're you're 1842 01:26:31.640 --> 01:26:34.000 you're probably the worst part of it. But they couldn't 1843 01:26:34.039 --> 01:26:36.000 even put the coating down if it was too wet. 1844 01:26:36.479 --> 01:26:38.159 I don't think it was too wet. But let me 1845 01:26:38.159 --> 01:26:40.560 tell you, I left a pig. I left an important 1846 01:26:40.600 --> 01:26:43.640 part out. I think, Bob, Hey, Len, you said it 1847 01:26:43.680 --> 01:26:49.199 looked pretty good for how many days? 1848 01:26:49.319 --> 01:26:54.600 Right? So I don't know exactly what the pro or 1849 01:26:54.640 --> 01:26:55.640 something like that. 1850 01:26:55.640 --> 01:26:58.319 Pro sem I know what hey, Bob, can you go 1851 01:26:58.439 --> 01:27:01.760 out there and evaluate the situ. Call back in and 1852 01:27:01.840 --> 01:27:02.920 let's get some ideas. 1853 01:27:03.079 --> 01:27:06.399 Number, give him my number, have him call me and 1854 01:27:06.439 --> 01:27:11.840 I'll where's you live at Aurora? Yeah, just call and 1855 01:27:11.960 --> 01:27:14.239 I'll go out to look at it. I already know 1856 01:27:14.399 --> 01:27:16.119 the answer I might give him, but I'll be glad 1857 01:27:16.119 --> 01:27:16.640 to go look out. 1858 01:27:16.800 --> 01:27:18.000 I'd appreciate that. 1859 01:27:18.159 --> 01:27:18.359 Man. 1860 01:27:18.439 --> 01:27:21.600 Thank you, Bob. That's Bob with l em Landscaping. You 1861 01:27:21.640 --> 01:27:24.920 can call Bobby does Cement of course Landscaping retaining Walls. 1862 01:27:24.920 --> 01:27:27.399 You get the idea three oh three, five six four 1863 01:27:27.600 --> 01:27:30.439 ninety one oh four or on a referral list at 1864 01:27:30.479 --> 01:27:33.720 referral list dot com. Now lend real quick. What I 1865 01:27:33.760 --> 01:27:35.840 want to tell you is give him a call, have 1866 01:27:36.000 --> 01:27:38.119 him come out. He'll give you a bid. And if 1867 01:27:38.119 --> 01:27:41.279 we can somehow get these guys, if you can point 1868 01:27:41.319 --> 01:27:43.600 out where to look for him, I mean, I'll send 1869 01:27:43.640 --> 01:27:45.880 someone out to go confront him and ask them why 1870 01:27:45.880 --> 01:27:49.119 they're not answering the phone. But every number you gave 1871 01:27:49.199 --> 01:27:50.399 us has been disconnected. 1872 01:27:51.640 --> 01:27:51.880 Yep. 1873 01:27:52.600 --> 01:27:55.560 That sucks, It really sucks. But Len, let's let's see 1874 01:27:55.560 --> 01:27:58.000 if we can't get you fixed up. Man, let us 1875 01:27:58.079 --> 01:28:01.199 know what Bob says, when he gets out there, and 1876 01:28:01.520 --> 01:28:03.600 I'm going to put you on hold, and Kelly's going 1877 01:28:03.640 --> 01:28:07.560 to give you his number to call him right now. Okay, 1878 01:28:08.000 --> 01:28:10.840 all right, thanks Bob, all right, I'm sorry, thanks Lenn. Okay, 1879 01:28:10.880 --> 01:28:13.279 three oh three seven one three eight two five five. 1880 01:28:13.279 --> 01:28:16.680 We'll have one line open in a second. Dale has kudos, 1881 01:28:17.079 --> 01:28:19.600 kudos for Matt at Paragon. Then I got to take 1882 01:28:19.640 --> 01:28:21.800 a break, Dale. What did Matt do for you? 1883 01:28:23.439 --> 01:28:24.479 Hey, Mark, can you hear me? 1884 01:28:24.520 --> 01:28:25.520 Okay, I got you, Bro. 1885 01:28:26.960 --> 01:28:29.439 I'm driving so hopefully there's not too much road noise. 1886 01:28:29.479 --> 01:28:32.439 But yeah, I've been listening to you and Tom for years, 1887 01:28:32.479 --> 01:28:36.239 and I've heard you guys talked about Matt at Paragon 1888 01:28:36.319 --> 01:28:39.199 and finally had a need for him. We had an 1889 01:28:39.199 --> 01:28:42.520 insurance claim on that last big hailstorm last year, and 1890 01:28:43.279 --> 01:28:44.079 just like you were. 1891 01:28:44.000 --> 01:28:46.079 Saying, Hey, hold on, hold on, I got to tease this. 1892 01:28:46.279 --> 01:28:48.279 Hold on, Dale, let me ask you one question. Then 1893 01:28:48.279 --> 01:28:50.319 I got to take a break. Dragon's ready to kill me. 1894 01:28:50.640 --> 01:28:53.359 But let me ask you this. What was the initial 1895 01:28:53.439 --> 01:28:56.119 amount your insurance company offered you? 1896 01:28:57.560 --> 01:28:58.840 About forty thousand? 1897 01:28:58.960 --> 01:29:00.520 Hold on? That's all I want. I wanted to know. 1898 01:29:00.560 --> 01:29:08.039 I put them on hold. Three oh three Martino. 1899 01:29:08.279 --> 01:29:11.520 Go with a sure thing Denver's Best roofer Excel Roofing 1900 01:29:11.640 --> 01:29:14.239 dot com. You don't pay a cent until you're content 1901 01:29:15.199 --> 01:29:20.840 than time for an insurance checkup free, no obligation. Comparison 1902 01:29:20.960 --> 01:29:24.520 call Compass Insurance paying too much your coverage at dozens 1903 01:29:24.520 --> 01:29:27.279 of insurance companies find out now three oh three, seven 1904 01:29:27.279 --> 01:29:29.640 to seven to one help. You'll think you're his only 1905 01:29:29.720 --> 01:29:32.199 customer when you choose Frank durand the real estate Man 1906 01:29:32.239 --> 01:29:35.640 dot com to list your home with Remax Alliance three 1907 01:29:35.720 --> 01:29:38.520 oh three nine two zero sixteen twenty two. 1908 01:29:39.159 --> 01:29:41.039 All right, say you want a new bathroom and you 1909 01:29:41.039 --> 01:29:43.880 want to remodel. Check this out the guys at renew 1910 01:29:43.920 --> 01:29:46.039 Home Innovations. This is still the end of the month. 1911 01:29:46.079 --> 01:29:47.119 It's not much longer. 1912 01:29:47.640 --> 01:29:52.880 Fifty percent off installation, labor payments as low as one 1913 01:29:52.920 --> 01:29:55.159 hundred dollars a month for that new show. Think of that. 1914 01:29:55.279 --> 01:29:59.520 One hundred bucks a month, seventy two months, no interest, 1915 01:30:00.159 --> 01:30:04.920 no interest. It's amazing. They got huge inventory. They can 1916 01:30:04.920 --> 01:30:07.720 do rapid installations. Maybe you got people coming to town. 1917 01:30:07.920 --> 01:30:10.159 But if you want that free look right now, they'll 1918 01:30:10.159 --> 01:30:12.319 come out to tell exactly how much you're looking at 1919 01:30:12.600 --> 01:30:14.640 they'll give you an estimate right there on the spot. 1920 01:30:14.680 --> 01:30:17.119 They're great people. They're on a referral list at referral 1921 01:30:17.119 --> 01:30:21.079 list dot com. Renew home Innovations dot com. Call before 1922 01:30:21.119 --> 01:30:22.720 the end of the month. Though, that's a real deal. 1923 01:30:22.800 --> 01:30:26.439 Fifty percent off installation, labor and really a new bathroom 1924 01:30:26.439 --> 01:30:28.039 for less than a hundred bucks. What do they say, 1925 01:30:28.039 --> 01:30:30.000 a cup of coffee a day. Well, that's a heck 1926 01:30:30.039 --> 01:30:33.119 of a lot less than Starbucks every day. Renew home 1927 01:30:33.239 --> 01:30:37.560 Innovations dot com. Now, man, we have got just a 1928 01:30:37.640 --> 01:30:41.640 ton going on here. Oh, we got to finish up 1929 01:30:41.680 --> 01:30:44.960 with Dale. Dale called in to give Matt with Paragon Services. 1930 01:30:45.000 --> 01:30:47.880 Matt's in studio with me. Same with Mark Schamansky. We 1931 01:30:47.960 --> 01:30:52.000 got Brian with Compass Insurance. We got doctor Joel with us. 1932 01:30:52.079 --> 01:30:54.600 We've got a packed house today. So here's the bottom line. 1933 01:30:54.640 --> 01:30:57.079 This guy called in because he uses Matt. Matt's a 1934 01:30:57.079 --> 01:30:59.800 public adjuster. When you have a claim with your insurance 1935 01:30:59.800 --> 01:31:03.479 call company, they have their own adjuster. Matt becomes your 1936 01:31:03.560 --> 01:31:06.520 adjuster and fights for you. So Dale, you told me 1937 01:31:07.079 --> 01:31:11.840 that your insurance company first offered you roughly forty thousand dollars. 1938 01:31:12.119 --> 01:31:14.560 You've listened to the show for years, and you have 1939 01:31:14.680 --> 01:31:18.520 heard me say every good thing you can imagine about Matt. 1940 01:31:18.760 --> 01:31:21.640 In a circumstance like you were in, I assumed you 1941 01:31:21.720 --> 01:31:26.279 reached out to Matt after they said forty grand I did? 1942 01:31:26.680 --> 01:31:28.720 And what kind of damage did you have? Was it 1943 01:31:28.760 --> 01:31:29.840 a hailstorm? 1944 01:31:30.960 --> 01:31:31.359 It was? 1945 01:31:31.439 --> 01:31:34.520 It was a hailstorm. I was it May of last year? 1946 01:31:35.079 --> 01:31:35.319 Matt? 1947 01:31:36.039 --> 01:31:38.199 Or I'm sorry? Yeah, Matt? Do you remember Dale? Is 1948 01:31:38.239 --> 01:31:39.600 this that you need a last name on? 1949 01:31:40.119 --> 01:31:40.840 No? I know Dale? 1950 01:31:40.840 --> 01:31:41.000 Well? 1951 01:31:41.079 --> 01:31:41.960 Yeah, you do know him? 1952 01:31:41.960 --> 01:31:42.119 Well? 1953 01:31:42.399 --> 01:31:44.800 Absolutely Dale? How much? I'm not going to let Matt 1954 01:31:44.840 --> 01:31:48.079 say it, but the initial forty thousand the insurance company 1955 01:31:48.079 --> 01:31:51.880 wanted to give you for the hell damage? How much 1956 01:31:51.920 --> 01:31:55.880 did it end up being when everything was done? 1957 01:31:56.479 --> 01:31:58.640 I believe it ended up at a little over one 1958 01:31:58.720 --> 01:32:01.159 hundred and twenty thousand dollar three times? 1959 01:32:02.000 --> 01:32:02.279 Matt? 1960 01:32:02.359 --> 01:32:04.359 Is that right? I mean, do you recall that's about 1961 01:32:04.439 --> 01:32:07.439 right now? Now, here's what I want people to understand. 1962 01:32:07.479 --> 01:32:09.800 And I can sit here and say this a million times. 1963 01:32:10.199 --> 01:32:13.640 Insurance companies don't adjust up. They had an adjuster go 1964 01:32:13.760 --> 01:32:17.760 out there, and their adjuster saw forty thousand dollarsand damage. 1965 01:32:18.319 --> 01:32:23.239 He hired Matt to be his adjuster and Matt saw 1966 01:32:23.239 --> 01:32:26.199 one hundred and twenty thousand dollars in damage. Now, isn't 1967 01:32:26.199 --> 01:32:29.079 that mind boggling? If it's not done on purpose, Matt, 1968 01:32:29.119 --> 01:32:31.479 what is it done by? I mean, really think about that. 1969 01:32:31.840 --> 01:32:34.399 You know, if you said forty five thousand, anybody could 1970 01:32:34.479 --> 01:32:37.920 argue some supplemental claims. But when you go from forty 1971 01:32:38.119 --> 01:32:41.199 thousand dollars to one hundred and twenty, if you recall 1972 01:32:41.239 --> 01:32:44.840 what's going on here or this particular client, I would 1973 01:32:44.960 --> 01:32:47.600 like to know how you got it from forty to 1974 01:32:47.680 --> 01:32:49.960 one hundred and twenty as quick as you can say it. 1975 01:32:49.960 --> 01:32:51.079 It was a lot of different stuff. 1976 01:32:51.079 --> 01:32:53.039 Some of it was personal property, some of it he 1977 01:32:53.079 --> 01:32:56.000 had detached structures that weren't addressed. You know, these are 1978 01:32:56.239 --> 01:32:58.680 it's a log home and a log out building, very 1979 01:32:58.760 --> 01:33:02.680 nice property. Typically with these they just go out and say, yeah, 1980 01:33:02.720 --> 01:33:05.000 we see roof damage here, you go and walk away. 1981 01:33:04.880 --> 01:33:07.760 And most people and most people have no idea to 1982 01:33:07.920 --> 01:33:09.880 engage with a public adjuster. 1983 01:33:09.720 --> 01:33:10.319 Right right. 1984 01:33:10.439 --> 01:33:12.439 So it was just a matter of getting all of 1985 01:33:12.479 --> 01:33:15.359 the exterior stuff accounted for, all on the elevations of 1986 01:33:15.399 --> 01:33:17.000 the home. And you know, like I said, some of 1987 01:33:17.000 --> 01:33:19.760 the personal property, a lot of tarks got damaged. 1988 01:33:19.520 --> 01:33:22.319 Dale when they came out and said forty thousand dollars 1989 01:33:22.359 --> 01:33:25.039 and looked at it. Did they talk about your outbuildings, 1990 01:33:25.079 --> 01:33:27.079 did they talk about your personal property? 1991 01:33:27.319 --> 01:33:29.520 Or they just said this is how much damage you have? 1992 01:33:31.000 --> 01:33:33.319 They just said the roof is the only damage there 1993 01:33:33.399 --> 01:33:34.319 is on this property. 1994 01:33:34.560 --> 01:33:37.239 Forty two, one hundred and twenty thousand Dale. I appreciate 1995 01:33:37.279 --> 01:33:39.680 you calling in and I'm sure Matt does. I mean 1996 01:33:39.680 --> 01:33:41.920 he's a walk out. Thank you, Daryle appreciate it. 1997 01:33:42.159 --> 01:33:45.199 Yeah, thank you, Matt. I appreciate everything you did for us. 1998 01:33:45.479 --> 01:33:46.479 Keep up the good work. 1999 01:33:46.520 --> 01:33:46.760 Mark. 2000 01:33:46.880 --> 01:33:48.800 Hey, thanks man, I love that. Guys. 2001 01:33:48.880 --> 01:33:51.000 I can't do it, Brian, I want to get you 2002 01:33:51.039 --> 01:33:54.000 on real quick. Brian burns. Compass insurance. Let me tell 2003 01:33:54.000 --> 01:33:57.439 you what Compass does. They shot my insurance every year, 2004 01:33:57.560 --> 01:34:01.359 every year. My automotive. They shout my homeowners, they shot 2005 01:34:01.399 --> 01:34:04.720 my RV, they shopped my motorcycle, they shot my kids 2006 01:34:04.880 --> 01:34:07.760 renters policy, My god, is that all of them? Or 2007 01:34:07.800 --> 01:34:10.479 do you shop more for me? Oh my trailer umbrella? 2008 01:34:10.560 --> 01:34:12.520 Did you say umbrella? Oh no, I didn't say umbrella. 2009 01:34:12.600 --> 01:34:15.920 They shot my umbrella with what thirty companies? 2010 01:34:16.560 --> 01:34:19.720 Yeah, in the current market, less than that but yeah, 2011 01:34:19.720 --> 01:34:22.600 you're probably closer to ten to twelve in today. 2012 01:34:22.680 --> 01:34:24.800 Elaborate on that. What you mean is there's a lot 2013 01:34:24.840 --> 01:34:28.720 of companies that decided not to write homeowners or anything 2014 01:34:28.760 --> 01:34:29.399 in Colorado. 2015 01:34:29.600 --> 01:34:32.199 Yeah, a lot of companies have gone on pause in 2016 01:34:32.520 --> 01:34:36.279 Colorado and in some other states too, but specifically Colorado 2017 01:34:37.039 --> 01:34:39.880 where they don't want new business. They've said no new 2018 01:34:39.920 --> 01:34:43.399 business at all. So it's as hard of a market 2019 01:34:43.680 --> 01:34:45.600 is there a term as I've ever I've been doing 2020 01:34:45.600 --> 01:34:48.239 this for thirty years, I've never seen it like this. 2021 01:34:48.239 --> 01:34:50.840 This is all they're losing money. 2022 01:34:51.000 --> 01:34:54.319 Yeah, yeah, I mean, and I look at my own accounts, 2023 01:34:54.640 --> 01:34:57.279 different companies that I have books of business with, and 2024 01:34:57.319 --> 01:35:00.600 I can think of one that this year we're running 2025 01:35:00.600 --> 01:35:03.520 a three to ninety, which means for every dollar they collect, 2026 01:35:03.680 --> 01:35:05.600 they're paying out three dollars and ninety cents. 2027 01:35:05.640 --> 01:35:06.279 Oh my god. 2028 01:35:07.279 --> 01:35:07.520 You know. 2029 01:35:07.880 --> 01:35:11.159 Yeah, these relationships with these these and we're not alone. 2030 01:35:11.319 --> 01:35:14.520 But that's why that's why coverage in general is changing 2031 01:35:14.560 --> 01:35:14.920 as well. 2032 01:35:15.000 --> 01:35:15.960 Yeah, it wasn't. 2033 01:35:16.199 --> 01:35:18.119 I mean, it wasn't that long ago where no one 2034 01:35:18.199 --> 01:35:21.359 ever heard of a percentage of your main dwelling would 2035 01:35:21.399 --> 01:35:25.239 be your deductible or or an ACV account for a roof. 2036 01:35:25.359 --> 01:35:26.399 I mean, really. 2037 01:35:27.800 --> 01:35:31.359 They're they're fairly new, or they might not be new, 2038 01:35:31.479 --> 01:35:34.600 but now they're more common than anything. Well, now they're 2039 01:35:34.640 --> 01:35:36.159 not even a choice. 2040 01:35:36.479 --> 01:35:36.680 You know. 2041 01:35:36.960 --> 01:35:38.960 That's that's all there is out there. I mean, there's 2042 01:35:39.000 --> 01:35:42.359 a couple carriers they're still off right, But and that 2043 01:35:42.479 --> 01:35:45.039 was my point even talk you know here here in 2044 01:35:45.079 --> 01:35:48.479 Matt talk as well. It's there are companies that pay 2045 01:35:48.520 --> 01:35:52.159 better than others. I'm not crazy to think that. Yeah, 2046 01:35:52.199 --> 01:35:56.079 but when you're getting quotes out to customers, a lot 2047 01:35:56.079 --> 01:35:58.920 of times they don't want to pay the higher expense 2048 01:35:59.319 --> 01:36:00.720 to be with one of those carriers. 2049 01:36:01.279 --> 01:36:04.680 Because Chubb, Chubb probably gives no problems, but I mean 2050 01:36:04.720 --> 01:36:05.880 that's a certain client. 2051 01:36:05.920 --> 01:36:09.279 Tele Yeah right, I've got a company that I just 2052 01:36:09.760 --> 01:36:12.560 they pay better than anybody I see. I don't know 2053 01:36:12.800 --> 01:36:15.000 if you deal with them ever, But Acuity is a company, 2054 01:36:15.359 --> 01:36:19.319 Matt said, Acuity, Acuity. 2055 01:36:18.239 --> 01:36:22.199 He said the worst he deals with is American family. 2056 01:36:22.520 --> 01:36:24.399 An American family. Aren't they their own? 2057 01:36:24.479 --> 01:36:26.840 I mean, yeah, they're a captive, so I don't deal 2058 01:36:26.880 --> 01:36:30.600 with them. But like, Acuity doesn't even take out depreciation 2059 01:36:30.760 --> 01:36:33.399 half the time, So most carriers will depreciate and then 2060 01:36:33.439 --> 01:36:34.920 it's called recoverable depreciation. 2061 01:36:35.199 --> 01:36:36.960 I get it, but you're paying for that, but your 2062 01:36:37.039 --> 01:36:38.199 your premiums are higher. 2063 01:36:38.239 --> 01:36:41.239 But you know, and I understand people are already paying 2064 01:36:41.279 --> 01:36:43.800 a fortune. They're like, I don't care, I want something 2065 01:36:43.920 --> 01:36:46.520 cheaper at the claim time they don't. 2066 01:36:46.600 --> 01:36:49.640 But that's why I always say that, that's why guys like 2067 01:36:49.680 --> 01:36:53.239 you a Compass are so important because you don't just 2068 01:36:53.279 --> 01:36:56.680 shop one company. Something I learned from you when our kids. 2069 01:36:56.920 --> 01:37:00.439 You know, Miles is twenty four now, when he turns sixteen, 2070 01:37:00.520 --> 01:37:02.600 I called you up and you had us with I 2071 01:37:02.600 --> 01:37:05.079 don't know if it was Progressive SAFECode, who knows it 2072 01:37:05.119 --> 01:37:08.039 at the time, but we had our auto with somebody. 2073 01:37:08.319 --> 01:37:11.800 But when we started putting young drivers on, you said, whoa, 2074 01:37:11.840 --> 01:37:14.000 whoa whoa Progressive is going to be way too high 2075 01:37:14.119 --> 01:37:18.000 or whatever it was. And you reshop companies that specialized 2076 01:37:18.359 --> 01:37:20.920 in young drivers. So all of a sudden, you saved 2077 01:37:20.920 --> 01:37:23.520 this a fortune. Just like that. The other thing we've 2078 01:37:23.560 --> 01:37:25.840 done with them guys and you guys are business people. 2079 01:37:26.479 --> 01:37:28.479 He can go out there and shop all the business 2080 01:37:28.520 --> 01:37:31.960 policies right here. We had employees here for a while 2081 01:37:32.079 --> 01:37:37.000 years ago on TSN, and we had worker Pinnacle. Yep. 2082 01:37:37.119 --> 01:37:39.520 We had Pinnacle when I had my good years in 2083 01:37:39.600 --> 01:37:42.720 computer stores. Honest to god, I thought the only thing 2084 01:37:42.720 --> 01:37:45.600 you could buy was Pinnacle. I mean really I did. 2085 01:37:45.920 --> 01:37:50.199 And with my industry codes, especially in the automotive, the 2086 01:37:50.319 --> 01:37:54.039 rates were probably better with Pinnacle than anybody else. But 2087 01:37:54.279 --> 01:37:58.600 we switched from Pinnacle here TSN Troubleshooter Network and went 2088 01:37:58.680 --> 01:38:01.079 with I think it was hard for wasn't it Hartford? Yeah? 2089 01:38:01.159 --> 01:38:04.000 It was. It was like fifty percent cheaper. Yeah. 2090 01:38:04.039 --> 01:38:06.000 I didn't even know that was a thing man. 2091 01:38:06.039 --> 01:38:10.560 But it really depends, once again, what classification the business 2092 01:38:10.680 --> 01:38:10.960 is in. 2093 01:38:11.319 --> 01:38:15.039 He knows who to shop for that class Yep. This 2094 01:38:15.159 --> 01:38:18.880 circumstance change the companies that we would recommend change. 2095 01:38:19.159 --> 01:38:22.800 Sure Compass Insurance. Go to Compass insurance dot com. If 2096 01:38:22.840 --> 01:38:24.560 you have your deck page, you send it over there. 2097 01:38:24.600 --> 01:38:27.600 They're going to shop everybody when that renewal comes, even 2098 01:38:27.640 --> 01:38:29.960 if it's tied in with your mortgage. Listen, you can 2099 01:38:30.000 --> 01:38:32.640 switch that. That's not up to your insurance company. And 2100 01:38:32.680 --> 01:38:36.520 then people out there that don't realize they're underinsured right now, 2101 01:38:36.680 --> 01:38:38.880 those are the ones I feel bad for. How many 2102 01:38:38.880 --> 01:38:41.960 people Brian in the Boulder fire. The Boulder County fire. 2103 01:38:42.359 --> 01:38:45.359 How many the percentage of people were underinsured? 2104 01:38:45.439 --> 01:38:46.000 Listen to this. 2105 01:38:46.159 --> 01:38:49.319 It was ninety ninety two percent of all people. 2106 01:38:49.560 --> 01:38:50.039 Is what that was? 2107 01:38:50.079 --> 01:38:54.560 Fund number insured? They lost their ass Rachel Troy, heyeseuss, 2108 01:38:54.560 --> 01:39:03.039 hang tight, you're next. Look we've got a ton going 2109 01:39:03.079 --> 01:39:06.319 on next hour. Listen, Rachel Troy Hey, sues Leah. I 2110 01:39:06.359 --> 01:39:09.399 really appreciate you guys holding on. I promise we'll get 2111 01:39:09.439 --> 01:39:11.760 to you. We'll try to solve your problems, and we've 2112 01:39:11.800 --> 01:39:12.439 got a lot. 2113 01:39:12.279 --> 01:39:13.640 More to come. Simple as ad. 2114 01:39:13.680 --> 01:39:16.039 Don't forget Frank Duran, the real estate man, the best 2115 01:39:16.079 --> 01:39:18.279 guy out there. He saved us our fortune. 2116 01:39:18.319 --> 01:39:19.720 He made his money on our house. 2117 01:39:20.039 --> 01:39:22.399 If you want the best out there, check out Frank 2118 01:39:22.479 --> 01:39:24.720 Duran homes dot com. We'll be back in a second. 2119 01:39:29.039 --> 01:39:32.319 Go with a sure thing Denver's best rufer Excel roofing 2120 01:39:32.399 --> 01:39:33.000 dot com. 2121 01:39:33.039 --> 01:39:33.600 You don't pay a. 2122 01:39:33.680 --> 01:39:35.920 Cent until you're contenth. 2123 01:39:36.640 --> 01:39:40.880 Please time for an insurance check up free, no obligation. 2124 01:39:40.920 --> 01:39:44.760 In comparison call Compass insurance paying too much your coverage 2125 01:39:44.760 --> 01:39:47.640 at dozens of insurance companies find out now three O three, 2126 01:39:47.840 --> 01:39:49.960 seven to seven to one help. You'll think you're his 2127 01:39:50.119 --> 01:39:52.720 only customer when you choose Frank durand the real estate 2128 01:39:52.800 --> 01:39:56.039 Man dot Com to list your home with Remax Alliance. 2129 01:39:56.279 --> 01:40:02.119 Three oh three nine two zero sixteen twenty two. 2130 01:40:04.359 --> 01:40:13.520 Ripped off, so you don't help, come running as fast 2131 01:40:13.600 --> 01:40:18.199 as we can. Shooter's gonna help, coming man. 2132 01:40:19.079 --> 01:40:21.239 This is the Troubleshooter Show. 2133 01:40:21.840 --> 01:40:24.720 No Tom Martinez, Welcome my friends to the only show 2134 01:40:24.760 --> 01:40:28.119 of is camera here to solve problems, answer questions, take complaints. 2135 01:40:28.199 --> 01:40:31.640 My goal, our goal in life is to make your 2136 01:40:31.680 --> 01:40:34.800 life better. If you have been ripped off, if you 2137 01:40:34.920 --> 01:40:38.119 have been taken advantage of, if you want to expose 2138 01:40:38.199 --> 01:40:42.640 a bad guy and help other people, this is the 2139 01:40:42.760 --> 01:40:47.439 show for you. Over three hundred million dollars in cash, merchandise, 2140 01:40:47.479 --> 01:40:51.640 exchanges and refunds directly due to this show. Three h 2141 01:40:51.760 --> 01:40:54.159 three Martino. That number works all the time. Please write 2142 01:40:54.199 --> 01:40:57.159 it down. Tell your neighbors. Maybe you're in the grocery store. 2143 01:40:57.560 --> 01:41:00.199 He's dropping. Someone got ripped off by a room for 2144 01:41:00.520 --> 01:41:03.760 Tell him three oh three Martino. Tap him on the shoulder, 2145 01:41:03.960 --> 01:41:06.920 say three oh three Martino. Tell him help At Troubleshooter 2146 01:41:07.000 --> 01:41:10.640 dot com. We like helping people. That's what we do. Now. 2147 01:41:11.199 --> 01:41:14.439 We got a lot cooking Doctor Joel Cherdak and I 2148 01:41:14.439 --> 01:41:17.000 promise I'm gonna go to the calls. I do have 2149 01:41:17.039 --> 01:41:21.000 a question for you though. It's kind of funny the 2150 01:41:21.039 --> 01:41:24.000 weight loss drug. And I don't know what this means. 2151 01:41:24.920 --> 01:41:27.920 They said, doesn't one drug work a lot better than 2152 01:41:27.920 --> 01:41:31.119 the other? Which one does he use? Maybe you can 2153 01:41:31.159 --> 01:41:31.960 shed light on that. 2154 01:41:32.000 --> 01:41:36.399 I think what they're probably referring to is sameglotide versus terzeppatite. 2155 01:41:36.439 --> 01:41:40.079 So sameglotite is what's in ozempic and uh wa goovi 2156 01:41:40.479 --> 01:41:43.079 and trezeppatite is what's in manduro do. 2157 01:41:43.159 --> 01:41:46.239 They all work the same way for weight loss. 2158 01:41:46.399 --> 01:41:48.960 They're all in the same class of drugs. GLP one 2159 01:41:49.199 --> 01:41:51.840 is what they're called. Uh The tur zeppetite does seem 2160 01:41:51.880 --> 01:41:54.359 to be a little bit more effective, particularly for people 2161 01:41:54.399 --> 01:41:58.039 who the samegotite's not working for It seems to have 2162 01:41:58.159 --> 01:42:01.520 less side effects for people that have side effects with cemeglotide. 2163 01:42:01.560 --> 01:42:03.640 It's a little bit, you know, I would say maybe 2164 01:42:03.640 --> 01:42:06.880 a cleaner drug. They both work, you know, they both 2165 01:42:06.880 --> 01:42:10.279 work great. The trezepetide. We have a lot of patients 2166 01:42:10.359 --> 01:42:13.760 that have moved have moved off cemeglotide on tser's appetide. 2167 01:42:14.319 --> 01:42:15.279 It's just it. 2168 01:42:15.279 --> 01:42:17.399 It is a little bit of a higher quality drug. 2169 01:42:17.439 --> 01:42:18.560 It's also more expensive. 2170 01:42:18.600 --> 01:42:19.479 How much more so? 2171 01:42:19.520 --> 01:42:23.199 I know, like so megutide, you guys charge two hundred 2172 01:42:23.199 --> 01:42:25.880 and seventy five bucks a month. That includes the initial visit, 2173 01:42:26.199 --> 01:42:29.079 whether it's by zoom in person, however, the doctor's visit 2174 01:42:29.359 --> 01:42:34.039 their prescription. Then you ship them the injections. 2175 01:42:33.199 --> 01:42:34.439 Each week monthly. 2176 01:42:34.479 --> 01:42:36.840 They get the monthly and they take them weekly. 2177 01:42:37.079 --> 01:42:38.199 They take it weekly. 2178 01:42:38.479 --> 01:42:40.720 So they're all in for two hundred and seventy five 2179 01:42:40.760 --> 01:42:41.319 bucks a month. 2180 01:42:41.479 --> 01:42:43.399 Right, we make two months at the front, but then 2181 01:42:43.439 --> 01:42:44.319 it's to seventy five. 2182 01:42:44.439 --> 01:42:46.760 It doesn't matter, it's still to seventy five month. 2183 01:42:46.840 --> 01:42:49.199 Yeah, think about that. It's like the car wash. I've 2184 01:42:49.199 --> 01:42:50.079 always done the math. 2185 01:42:50.159 --> 01:42:52.119 We have the all you can eat car wash. Yeah, 2186 01:42:52.159 --> 01:42:55.039 you basically you pay thirty bucks one time, or you 2187 01:42:55.119 --> 01:42:57.359 pay thirty five bucks and you can go through every 2188 01:42:57.399 --> 01:43:00.560 single day. I mean, it's crazy. Two hundred seventy five 2189 01:43:00.560 --> 01:43:03.319 bucks for this. Now, how much more is that other drug? 2190 01:43:03.359 --> 01:43:06.520 And what's it called again, it's hepatize called tur zepetide, 2191 01:43:06.600 --> 01:43:09.119 and that's for seventy five a month, for seventy five 2192 01:43:09.199 --> 01:43:13.239 So it does cost more, but other people have that 2193 01:43:13.399 --> 01:43:15.199 for how much a month? Two thousand? 2194 01:43:15.439 --> 01:43:18.520 I mean it's it's at least fifty percent less than 2195 01:43:18.560 --> 01:43:19.800 the brand name drugs. 2196 01:43:19.520 --> 01:43:21.960 And anybody out there correct. And you guys have your 2197 01:43:21.960 --> 01:43:23.560 own pharmacy, they compound it. 2198 01:43:23.640 --> 01:43:24.319 You do everything. 2199 01:43:24.359 --> 01:43:27.600 We work with with us with like three different compounding pharmacies. 2200 01:43:27.640 --> 01:43:29.800 So depending on where the order's coming from, where we 2201 01:43:29.840 --> 01:43:32.520 needed to fill it from, and timing, we decide which 2202 01:43:32.560 --> 01:43:33.680 compounding pharmacy to use. 2203 01:43:33.720 --> 01:43:34.760 But all of their products are. 2204 01:43:35.039 --> 01:43:36.920 Now I want to get a little weird here. 2205 01:43:37.000 --> 01:43:40.159 Who wouldn't you prescribe it to Let's say you have 2206 01:43:40.239 --> 01:43:43.840 a consultation with someone and they walk in and they 2207 01:43:43.880 --> 01:43:45.920 want to lose weight, and they're one hundred and thirty 2208 01:43:45.920 --> 01:43:49.560 pounds five six, I mean, you're not going to prescribe it. 2209 01:43:50.439 --> 01:43:53.119 No, if their BMI is to the point where they're underweight, 2210 01:43:53.640 --> 01:43:54.880 then that would be a red flag. 2211 01:43:55.039 --> 01:43:56.479 That was that was my question. 2212 01:43:56.680 --> 01:44:00.000 So there is what is generally the criteria of people 2213 01:44:00.239 --> 01:44:03.680 responding to what you guys are doing. In other words, 2214 01:44:03.680 --> 01:44:08.039 are they fifty pounds overweight, ten pounds overweight, or just 2215 01:44:08.399 --> 01:44:09.680 a hodge podge? 2216 01:44:10.159 --> 01:44:10.359 Uh? 2217 01:44:10.399 --> 01:44:12.920 You know, we get people anywhere from wanting to lose 2218 01:44:12.960 --> 01:44:14.840 you know, five to ten pounds over the course of 2219 01:44:14.840 --> 01:44:17.199 a month or two to people that are one hundred, 2220 01:44:17.319 --> 01:44:18.960 you know, one hundred or more pounds overweight. 2221 01:44:19.039 --> 01:44:21.600 What's your biggest success story in the past year. I'm 2222 01:44:21.600 --> 01:44:24.520 talking weight like a guy that was four hundred now 2223 01:44:24.520 --> 01:44:25.319 he's three hundred. 2224 01:44:25.600 --> 01:44:28.479 We have a number of patients that have lost thirty 2225 01:44:28.520 --> 01:44:32.399 to forty percent of their weight. Thirty to forty percent, yes, 2226 01:44:33.079 --> 01:44:35.399 and so it's better to describe it that way. Of course, 2227 01:44:35.439 --> 01:44:38.239 it is because that you know, that encompasses our entire. 2228 01:44:38.079 --> 01:44:41.119 Patients the third of a person man, right, you know. 2229 01:44:41.159 --> 01:44:44.119 And once people reach their vehicles, we're not pushing them 2230 01:44:44.159 --> 01:44:46.000 to continue like they can they can stop it. We 2231 01:44:46.000 --> 01:44:48.239 don't lock them into a year program. They can stop 2232 01:44:48.239 --> 01:44:49.079 at any times. 2233 01:44:49.079 --> 01:44:52.119 They do continue with good habits, diet, exercise, they would 2234 01:44:52.199 --> 01:44:54.239 keep it off right, right, And we have a lot 2235 01:44:54.279 --> 01:44:56.039 of people struggle with that part too, right. 2236 01:44:55.880 --> 01:44:58.399 And we have a number of patients that they're they're 2237 01:44:58.439 --> 01:45:01.039 with us for a few months and then they're not people. 2238 01:45:01.479 --> 01:45:04.640 If people reach out to you right now, Denver reach 2239 01:45:04.720 --> 01:45:05.520 in dot com, they go. 2240 01:45:05.439 --> 01:45:06.800 To the way say call up. 2241 01:45:06.920 --> 01:45:07.119 Yeah. 2242 01:45:07.560 --> 01:45:10.039 So when they talk to you, they can ask whatever 2243 01:45:10.119 --> 01:45:12.680 questions there's no cost to that. No, you guys will 2244 01:45:12.680 --> 01:45:15.920 explain the whole plan, what it'll do, what to expect, everything, right. 2245 01:45:15.960 --> 01:45:18.279 They'll speak with Ty who's our patient coordinator. He will 2246 01:45:18.279 --> 01:45:21.600 answer every question they have. If they fill out their paperwork, 2247 01:45:21.640 --> 01:45:24.000 they decide that it's good for them, then our medical 2248 01:45:24.000 --> 01:45:24.880 doctor will review it. 2249 01:45:24.920 --> 01:45:26.000 Our medical doctor. 2250 01:45:25.800 --> 01:45:27.560 Will reach out to them and speak to them personally 2251 01:45:27.800 --> 01:45:28.960 and answer questions as well. 2252 01:45:28.960 --> 01:45:31.920 I just thought of something, now, this has nothing to 2253 01:45:31.960 --> 01:45:36.079 do with Suzanne and Suzanne's underweight. I was thinking if 2254 01:45:36.119 --> 01:45:41.039 a husband or a boyfriend got this for their significant 2255 01:45:41.119 --> 01:45:43.880 other girlfriend, would that be a good or bad thing? 2256 01:45:45.079 --> 01:45:48.199 That's what I say. I immediately thought that would be 2257 01:45:49.000 --> 01:45:49.640 a bad thing. 2258 01:45:49.760 --> 01:45:49.920 Right. 2259 01:45:50.359 --> 01:45:51.760 The youngest you'll treat, you do that. 2260 01:45:51.960 --> 01:45:53.119 What's the youngest you treat? 2261 01:45:53.159 --> 01:45:56.479 Will you treat a teenager whose parents are bringing them in. 2262 01:45:56.399 --> 01:45:59.319 Because they're I mean, if they're if they're obese, if 2263 01:45:59.319 --> 01:46:01.319 they fit in the open east category and their parents 2264 01:46:01.319 --> 01:46:02.920 come in with them and sign as a guardian, and 2265 01:46:03.199 --> 01:46:04.319 absolutely we would do that. 2266 01:46:04.600 --> 01:46:05.359 Yeah. 2267 01:46:05.359 --> 01:46:07.359 But you know, when we start to talk about young 2268 01:46:07.359 --> 01:46:09.279 people like that, we really really needs to be a 2269 01:46:09.279 --> 01:46:11.640 health issue, not an aesthetic issue. 2270 01:46:11.720 --> 01:46:12.039 Yeah. 2271 01:46:12.079 --> 01:46:14.039 Well, going back to what I was saying, though, have 2272 01:46:14.119 --> 01:46:17.520 you ever had someone by like a gift certificate? Or 2273 01:46:17.760 --> 01:46:19.560 do you have a Valentine's Date special? 2274 01:46:21.560 --> 01:46:25.079 You know, you're giving me some good ideas, but we 2275 01:46:25.079 --> 01:46:26.680 haven't done anything like that yet. I mean, and you know, 2276 01:46:26.960 --> 01:46:29.000 obviously the patient has to go through the process, so 2277 01:46:29.039 --> 01:46:30.199 it can't be like a surprise. 2278 01:46:30.399 --> 01:46:30.640 Really. 2279 01:46:30.760 --> 01:46:33.319 Yeah, See, I argue with gifts with Martine all the 2280 01:46:33.359 --> 01:46:36.119 time because I mean, Susanne, you know, he laughs that 2281 01:46:36.239 --> 01:46:39.800 I got her uh cook wear? He goes, oh, he 2282 01:46:39.880 --> 01:46:42.239 gets you pots and pans? Worst, you know, worst gift 2283 01:46:42.239 --> 01:46:44.760 giver either. Do you not love your maiden pans? 2284 01:46:45.319 --> 01:46:46.239 I love the mark? 2285 01:46:47.039 --> 01:46:48.439 God, that didn't even sound good. 2286 01:46:50.680 --> 01:46:53.119 What about the Walgreen steak that he used to get? 2287 01:46:53.560 --> 01:46:54.760 Shut up? All right? 2288 01:46:54.800 --> 01:46:56.960 Three O three seven one three A two five five? 2289 01:46:57.079 --> 01:46:59.920 Rachel? What is going on with you? And then Hey 2290 01:47:00.079 --> 01:47:12.640 sus you're up next? Rachel. I can't hear a word 2291 01:47:12.680 --> 01:47:14.840 you're saying, Kelly, we got to fix that. I mean, 2292 01:47:14.920 --> 01:47:17.600 I felt like I was in a Peanuts cartoon there 2293 01:47:17.600 --> 01:47:23.399 for a minute. Hey sus, what's going on with you? 2294 01:47:24.600 --> 01:47:29.279 Hey sus I'm getting a complex, gentlemen, Hey sus he's 2295 01:47:29.319 --> 01:47:31.840 been holding so long I'm gonna give him one more three. 2296 01:47:32.640 --> 01:47:32.840 Two. 2297 01:47:33.279 --> 01:47:38.560 Hey, sus hey, sus hey, sus I dumped. 2298 01:47:38.239 --> 01:47:38.720 That one there. 2299 01:47:38.840 --> 01:47:40.840 I'm not gonna dump it, but I'll put on hold. Kelly, 2300 01:47:40.880 --> 01:47:42.119 you got two to shake down. 2301 01:47:42.640 --> 01:47:48.680 Leah? What's going on with you? Leah? 2302 01:47:48.920 --> 01:47:51.159 There is no Hi Leah? 2303 01:47:51.279 --> 01:47:54.399 Hi Leah? How are you like princess? 2304 01:47:54.479 --> 01:47:54.760 Leah? 2305 01:47:55.199 --> 01:47:55.399 Yeah? 2306 01:47:55.520 --> 01:47:56.039 No kidding? 2307 01:47:56.079 --> 01:47:58.840 What's going on? You've got a question on an insurance claim? 2308 01:47:58.880 --> 01:47:59.439 What's happening? 2309 01:48:00.960 --> 01:48:04.359 We have just been through it, Tom. It has been 2310 01:48:04.640 --> 01:48:08.439 a doozy of a year for my family. First, we 2311 01:48:08.520 --> 01:48:11.880 had last year. We had hail. We had hail that 2312 01:48:12.000 --> 01:48:15.960 hit our roof in May of last year was a 2313 01:48:15.960 --> 01:48:22.479 big month. Yes, yes, it was caused damage to our roof, 2314 01:48:23.439 --> 01:48:25.800 requiring a full roof replacement as well as a kind 2315 01:48:25.840 --> 01:48:28.000 of interior damage. 2316 01:48:27.159 --> 01:48:31.119 So Leah, at that point in May, did you file 2317 01:48:31.159 --> 01:48:33.399 a claim and it looks like you have state farm. 2318 01:48:34.960 --> 01:48:35.319 Correct? 2319 01:48:35.359 --> 01:48:39.319 And did you get the roof do farm? Yes? 2320 01:48:39.439 --> 01:48:43.039 So initially I started working with a roofing company who 2321 01:48:43.479 --> 01:48:46.760 said that they would you handle the claim, you know, 2322 01:48:46.840 --> 01:48:49.399 get everything taken care of, and that I was in 2323 01:48:49.439 --> 01:48:54.880 good hands essentially, And luckily my neighbor saw that my 2324 01:48:54.960 --> 01:48:57.840 roof was tarped and said, hey, you know, I want 2325 01:48:57.840 --> 01:49:01.159 to recommend that you hire a public adjust named Matt 2326 01:49:01.199 --> 01:49:04.680 with Tarragon Services. So thank god for my neighbor. 2327 01:49:04.439 --> 01:49:06.039 Janet who recommended that. 2328 01:49:06.159 --> 01:49:09.840 I you know, I'm starting to think Matt before he 2329 01:49:09.920 --> 01:49:13.279 came in has some plants going on here. This will 2330 01:49:13.279 --> 01:49:15.920 be the second time we've had a call on Matt 2331 01:49:15.920 --> 01:49:19.319 when he's sitting next to me. So initially, I want 2332 01:49:19.359 --> 01:49:22.560 to ask you this lay Initially, when you had the damage, 2333 01:49:22.560 --> 01:49:25.840 how much did State Farm offer you the initial amount? 2334 01:49:27.960 --> 01:49:30.399 Well, so here's where it gets squirrely is that the 2335 01:49:30.479 --> 01:49:32.760 roofing company was handling all. 2336 01:49:32.640 --> 01:49:34.000 Of that on Mighty Path. 2337 01:49:34.439 --> 01:49:39.239 Yeah, and they essentially were just getting you know, the 2338 01:49:39.279 --> 01:49:42.960 coverage for the roof, not really addressing all of the 2339 01:49:43.000 --> 01:49:44.239 interior damage. 2340 01:49:44.800 --> 01:49:47.600 So did they try out, did they try to keep 2341 01:49:47.640 --> 01:49:50.720 the money for the interior damage or they just never 2342 01:49:50.760 --> 01:49:51.439 addressed it. 2343 01:49:53.199 --> 01:49:58.239 They tried to sink us up with a subcontractor that 2344 01:49:58.439 --> 01:50:01.600 was just going to do like a paint patch over 2345 01:50:02.319 --> 01:50:06.319 pretty pretty nasty interior damage to our ceilings, got it. 2346 01:50:06.640 --> 01:50:09.399 So the money was very minimal for that. And also 2347 01:50:09.520 --> 01:50:12.000 our home was built in the sixties, so we have 2348 01:50:12.079 --> 01:50:15.640 asbestos and my husband and I we have a little baby, 2349 01:50:16.439 --> 01:50:20.680 and the asbestos portion was never really addressed by the 2350 01:50:20.760 --> 01:50:24.000 rousing company and it was not even you know, really 2351 01:50:24.039 --> 01:50:26.560 brought up. But we had an asbestos still in our 2352 01:50:26.560 --> 01:50:28.439 home which we weren't really aware of at the time. 2353 01:50:29.119 --> 01:50:32.520 So luckily, when our neighbor you know, advised us to 2354 01:50:32.560 --> 01:50:35.600 contact a public adjuster, we got in touch with Matt. 2355 01:50:36.119 --> 01:50:38.760 Then we learned, okay, we have to test these feelings 2356 01:50:38.760 --> 01:50:39.439 for asbestos. 2357 01:50:39.680 --> 01:50:42.479 Course now we have a baby. But where does it 2358 01:50:42.520 --> 01:50:44.640 go from there? I mean I need to push this 2359 01:50:44.800 --> 01:50:47.920 down the road a little bit. So Matt got involved, 2360 01:50:49.239 --> 01:50:50.520 right And then then. 2361 01:50:50.560 --> 01:50:55.600 Matt is, oh, yeah, I talked to Leo almost every day. 2362 01:50:56.119 --> 01:50:58.319 She had two claims hail claim and then our sewer 2363 01:50:58.439 --> 01:51:01.680 backed up. Oh we were paying and both claims. Trying 2364 01:51:01.680 --> 01:51:03.960 to get State Farm to walk the line, a bunch 2365 01:51:03.960 --> 01:51:05.479 of different contractors in and out. 2366 01:51:05.560 --> 01:51:08.359 She has just been through absolute hell with this whole 2367 01:51:09.199 --> 01:51:09.680 right now. 2368 01:51:09.760 --> 01:51:12.279 So we've been passed around by State Farm, I don't know, 2369 01:51:12.359 --> 01:51:16.479 probably or on maybe fourteenth or fifteenth adjuster. They have 2370 01:51:16.520 --> 01:51:19.760 a team environment where they intercept calls. It's a pain 2371 01:51:19.920 --> 01:51:21.920 to even get a human on the phone. And then 2372 01:51:21.920 --> 01:51:24.000 when you do, you find out it's been reassigned. So 2373 01:51:24.079 --> 01:51:26.600 we're just trying to get it finalized, but she is. 2374 01:51:26.640 --> 01:51:30.119 Keep reassigning us. Tommy, just keep reassigning a different adjuster, 2375 01:51:30.359 --> 01:51:32.479 pick hand down the road to somebody else. 2376 01:51:32.600 --> 01:51:35.239 But Matt, you ain't hold on. I got to break here, Leah. 2377 01:51:35.279 --> 01:51:40.279 But Matt, you handle all that for her. Phone calls 2378 01:51:40.319 --> 01:51:41.439 are basically you me. 2379 01:51:41.800 --> 01:51:44.640 And so this has literally been the worst one I've 2380 01:51:44.680 --> 01:51:46.880 ever seen with State Farm. They just keep passing it 2381 01:51:46.880 --> 01:51:47.800 over to somebody else, so. 2382 01:51:47.880 --> 01:51:50.720 They not do they not trust what's going on? What's 2383 01:51:50.760 --> 01:51:51.239 your goal? 2384 01:51:51.399 --> 01:51:53.920 I don't think that they understand what's going on because 2385 01:51:53.960 --> 01:51:56.279 it's two claims, you know, they just don't know what 2386 01:51:56.439 --> 01:51:58.520 is associated with what versus the other. 2387 01:51:59.199 --> 01:52:00.560 That's absolutely crazy. 2388 01:52:00.640 --> 01:52:03.760 I mean it's almost time, you know, discipline. In most turn, 2389 01:52:03.840 --> 01:52:05.880 I would get an attorney, right. I don't know if 2390 01:52:05.960 --> 01:52:07.720 that fits lay a situation or not. 2391 01:52:07.840 --> 01:52:10.359 It's hard. I mean then you're talking money man, right, 2392 01:52:10.479 --> 01:52:12.800 I mean like real money or you could be. 2393 01:52:13.119 --> 01:52:14.680 So the best thing I can do for now is 2394 01:52:14.720 --> 01:52:16.279 just try to get a hold of a human over there, 2395 01:52:16.319 --> 01:52:18.520 a manager, and get this thing wrapped up. 2396 01:52:18.520 --> 01:52:20.079 For God, that's crazy. 2397 01:52:20.119 --> 01:52:21.840 All right, everybody, hold tight, we got a lie of 2398 01:52:21.920 --> 01:52:35.720 kick in three zero three Martina. 2399 01:52:29.600 --> 01:52:32.880 Go with a sure thing Denver's Best roofer Excel Roofing 2400 01:52:32.960 --> 01:52:35.600 dot com. You don't pay a cent until you're content. 2401 01:52:38.960 --> 01:52:42.159 Time for an insurance checkup free, no obligation. In comparison, 2402 01:52:42.279 --> 01:52:45.840 call Compass Insurance paying too much your coverage at dozens 2403 01:52:45.880 --> 01:52:48.600 of insurance companies find out now three oh three seven 2404 01:52:48.600 --> 01:52:50.960 to seven to one help. You'll think you're his only 2405 01:52:51.039 --> 01:52:53.520 customer when you choose Frank durand the real estate Man 2406 01:52:53.560 --> 01:52:57.000 dot com to list your home with Remax Alliance three 2407 01:52:57.039 --> 01:52:59.199 oh three nine two zero sixteen twenty two. 2408 01:53:11.159 --> 01:53:14.960 Eight eight heating. How many companies do you call and say, Hey, 2409 01:53:14.960 --> 01:53:18.399 I'm having trouble with my furnace. It's twenty years old, 2410 01:53:18.600 --> 01:53:20.079 and they come out and they look at it. What 2411 01:53:20.079 --> 01:53:22.800 do you think Most companies say, twenty year old furnace 2412 01:53:22.920 --> 01:53:26.279 not working. What do they say? Everybody knows you need 2413 01:53:26.319 --> 01:53:28.600 a new furnace. What I love about eight eight eight 2414 01:53:28.600 --> 01:53:31.439 heating dot com. They might tell you that, but they're 2415 01:53:31.439 --> 01:53:33.159 also going to tell you how much to fix it. 2416 01:53:33.479 --> 01:53:35.920 They're honest people. They're going to say, look, it needs 2417 01:53:35.960 --> 01:53:38.239 a blower motor that's going to be five hundred bucks. 2418 01:53:38.479 --> 01:53:41.119 But it's getting really old. We suggest at this point 2419 01:53:41.199 --> 01:53:43.239 you do it, but they gave you the option to 2420 01:53:43.279 --> 01:53:45.800 fix it. Maybe you don't have ten grand or five 2421 01:53:45.840 --> 01:53:48.600 grand for a new furnace or whatever it happens to be. 2422 01:53:49.000 --> 01:53:52.119 These guys will always give you the different options. That's 2423 01:53:52.119 --> 01:53:54.560 why I like them. I've been talking about these guys 2424 01:53:54.600 --> 01:53:58.119 personally for ten fifteen years. Eight eight eight heating dot com. 2425 01:53:58.239 --> 01:54:01.960 Just go to their website eight eight heating dot com 2426 01:54:02.000 --> 01:54:05.079 now three oh three seven one three A two five five. 2427 01:54:05.119 --> 01:54:08.920 I got to finish up with dang it, I killed 2428 01:54:08.920 --> 01:54:11.920 my call screener. I go, oh yeah with Leiah. So 2429 01:54:12.000 --> 01:54:15.039 her problem is kind of it's kind of horrible. Honestly, 2430 01:54:15.920 --> 01:54:18.399 she's got State farm insurance. She got Matt involved. How 2431 01:54:18.439 --> 01:54:20.479 many months ago did you get into this? Matt, by 2432 01:54:20.479 --> 01:54:23.359 the way, that's Matt Paragon Services on a referral list 2433 01:54:23.439 --> 01:54:24.640 or referral list dot com. 2434 01:54:24.680 --> 01:54:26.239 If you have a home claim. 2435 01:54:26.199 --> 01:54:30.239 Matt is your adjuster fighting against the insurance company and 2436 01:54:30.319 --> 01:54:33.439 their adjuster to get you what's actually Oh, go ahead, Matt. 2437 01:54:33.520 --> 01:54:35.560 I've been fighting this for about eight months. 2438 01:54:35.640 --> 01:54:39.159 And that's incredibly hard isn't it? And it's two different claims, right, 2439 01:54:39.359 --> 01:54:42.159 and every time you call, basically, how many different adjusters 2440 01:54:42.159 --> 01:54:43.439 with State Farm have you dealt with? 2441 01:54:43.560 --> 01:54:46.960 I think we're well into the more than a dozen now. 2442 01:54:47.079 --> 01:54:49.680 Is that something? Is that something they do on purpose 2443 01:54:49.800 --> 01:54:50.840 just to keep it going? 2444 01:54:51.039 --> 01:54:53.399 It feels that way. No, When it's just a straight 2445 01:54:53.439 --> 01:54:57.000 hail claim, we're dealing with one issue straightforward, it's pretty straightforward. 2446 01:54:57.039 --> 01:55:00.399 But when you're collect together about an entire house that 2447 01:55:00.479 --> 01:55:02.720 needs addressed, and you know, when I stepped in, the 2448 01:55:02.720 --> 01:55:04.479 first thing that caught my eye was that hail claim. 2449 01:55:04.520 --> 01:55:06.119 They didn't address the asbestos at all. 2450 01:55:06.239 --> 01:55:09.039 I brought her back up. I'm curious at this point, Matt, 2451 01:55:09.079 --> 01:55:12.119 more than more than Lea is. I wonder if it's 2452 01:55:12.199 --> 01:55:14.279 time to look into a attorney. 2453 01:55:14.720 --> 01:55:16.800 Well, we're we're talking about that, and I think that 2454 01:55:16.920 --> 01:55:19.399 once we figure out exactly what their position is and 2455 01:55:19.399 --> 01:55:22.520 their determination if it's not favorable, we're going we're going around. 2456 01:55:22.560 --> 01:55:25.680 How does that work when you're dealing with an insurance company? Though? 2457 01:55:25.880 --> 01:55:27.960 What as they just keep putting you off? I mean, 2458 01:55:28.000 --> 01:55:31.920 at what point do they have any is there any 2459 01:55:32.000 --> 01:55:34.760 leverage with time? Or they can just drag their feet forever. 2460 01:55:34.880 --> 01:55:36.960 Well, then you enter into the bad faith arena with 2461 01:55:37.079 --> 01:55:38.039 delay and denial, and. 2462 01:55:38.000 --> 01:55:40.359 Then you can get three times the amount. 2463 01:55:40.039 --> 01:55:42.079 The judge agrees with that you can get three times the. 2464 01:55:42.119 --> 01:55:44.279 Dam is that where this seems to be going. 2465 01:55:44.399 --> 01:55:47.039 I would love for it to be that result. 2466 01:55:47.199 --> 01:55:49.760 And then what's the reality of her getting an attorney 2467 01:55:49.760 --> 01:55:52.880 at this point? I know, you know some that that's 2468 01:55:52.880 --> 01:55:55.399 what they do is bad faith, that's this is this 2469 01:55:55.560 --> 01:55:56.159 is their reign. 2470 01:55:56.319 --> 01:55:59.159 So what Well, in her situation, I would say, we 2471 01:55:59.199 --> 01:56:03.039 need an attorney that taken on contingency yep, no upfront retainer, 2472 01:56:03.119 --> 01:56:05.119 no upfront any costs. 2473 01:56:04.840 --> 01:56:06.079 And go after the triple. 2474 01:56:06.199 --> 01:56:08.239 They go after the triple and they would have to 2475 01:56:08.319 --> 01:56:11.680 analyze and interpret the policy and all the communication we've had, 2476 01:56:11.720 --> 01:56:13.960 which is miles long, and then you know they would 2477 01:56:13.960 --> 01:56:16.199 have to come back to us with a verdict on 2478 01:56:16.239 --> 01:56:17.520 whether or not they would take a case. 2479 01:56:17.840 --> 01:56:20.279 So, and you know people that will go through that 2480 01:56:20.439 --> 01:56:24.199 initial step for for free, for free, right, Lay, I 2481 01:56:24.239 --> 01:56:26.720 think that's where you go. I mean, fighting State Farm. 2482 01:56:27.119 --> 01:56:30.319 Just the fact you've had twelve twelve different or a 2483 01:56:30.359 --> 01:56:33.039 minimum of twelve different adjusters is insane. 2484 01:56:35.079 --> 01:56:38.319 It's been insane, Tom, I don't understand how they continue 2485 01:56:38.399 --> 01:56:40.800 to just pick it down the road to somebody else, 2486 01:56:40.880 --> 01:56:44.239 and everybody seems so confused once they assign a new 2487 01:56:44.239 --> 01:56:47.760 adjuster that I have to repeat myself. I think it's 2488 01:56:47.800 --> 01:56:49.479 a tactic day all over again. 2489 01:56:49.680 --> 01:56:52.079 I think it's a pure delay tactic. Let's do this. 2490 01:56:52.560 --> 01:56:54.600 I want Matt to call you after. I mean, he's 2491 01:56:54.640 --> 01:56:57.079 been helping you, and I assume he's been doing a 2492 01:56:57.159 --> 01:56:59.479 great job. I mean, I realize he can't get state 2493 01:56:59.560 --> 01:57:02.600 farmed do anything, but I mean I assume you're making 2494 01:57:02.600 --> 01:57:04.600 the calls, Matt and doing everything you're supposed to. 2495 01:57:04.720 --> 01:57:06.720 We've gotten a lot more money than she started with, 2496 01:57:06.760 --> 01:57:08.159 and her house has been put back together. 2497 01:57:08.359 --> 01:57:11.079 Let's go back to there real quick. So she started originally, 2498 01:57:11.079 --> 01:57:12.399 you say around twenty. 2499 01:57:12.319 --> 01:57:14.680 I think so LEO was twenty to thirty, and now 2500 01:57:14.680 --> 01:57:17.000 we're up to almost sixty for the full. 2501 01:57:17.279 --> 01:57:19.439 But she still has a ton of more damage. 2502 01:57:19.520 --> 01:57:22.399 Well the damage mostly the house has been put back together. 2503 01:57:22.399 --> 01:57:26.319 We're just waiting on checks, checks for her incurred costs, 2504 01:57:26.399 --> 01:57:29.359 checks for what we thought was approved to contractors' bids 2505 01:57:29.439 --> 01:57:32.880 that were paid less than just a bunch of different stuff. 2506 01:57:33.000 --> 01:57:34.840 Okay, but at least she's back in the house in 2507 01:57:34.880 --> 01:57:35.800 that part exactly. 2508 01:57:35.800 --> 01:57:37.479 And I had to help her too with the live. 2509 01:57:37.600 --> 01:57:41.560 Airbnb for months. Did they recoup that with our baby? 2510 01:57:41.720 --> 01:57:43.039 Did you get her to recoup that? 2511 01:57:43.199 --> 01:57:46.159 We were still working on an outstanding payment with that too. 2512 01:57:46.239 --> 01:57:48.239 Oh see, that should be an easy one. It's x 2513 01:57:48.279 --> 01:57:50.640 amount per day whatever the per diem or however they 2514 01:57:50.640 --> 01:57:54.279 write it. Brian Burns compass. I mean typically your homeowners, 2515 01:57:54.319 --> 01:57:57.239 if you're out of your house because of whatever, they 2516 01:57:57.279 --> 01:57:59.319 pay a certain amount per day. No, it's not a 2517 01:57:59.319 --> 01:58:00.600 per day. It's a lot of use. 2518 01:58:00.680 --> 01:58:04.840 So yeah, they have to put you in a somewhere 2519 01:58:04.840 --> 01:58:07.479 that would be kind of like your yeah, comparable to 2520 01:58:07.520 --> 01:58:09.399 your home, but they pay for it. Yeah, but it's 2521 01:58:09.439 --> 01:58:12.279 not like it's not like rental car insurance where it's 2522 01:58:12.319 --> 01:58:15.239 a per day amount. It's it's a blanket amount. And 2523 01:58:15.239 --> 01:58:17.319 a lot of them are unlimited coverage. Could be up 2524 01:58:17.359 --> 01:58:20.840 to two and fifty thousand whatever it is. Yeah, a 2525 01:58:20.880 --> 01:58:23.439 lot of policies it's a time limit twenty four months, 2526 01:58:23.479 --> 01:58:26.640 twelve months, and well they rebuild or whatever, right, and 2527 01:58:26.680 --> 01:58:28.680 some have dollar amounts, but a lot of them have 2528 01:58:28.760 --> 01:58:30.119 gone to just unlimited it. 2529 01:58:30.199 --> 01:58:32.800 I can't believe you're fighting just State Farm for that, 2530 01:58:32.960 --> 01:58:35.079 let alone the other stuff. But that seems so cut 2531 01:58:35.079 --> 01:58:35.520 and dry. 2532 01:58:35.920 --> 01:58:38.520 It's been an absolute nightmare. I can't think of one 2533 01:58:38.560 --> 01:58:40.439 other claim where I've had this much trouble. 2534 01:58:40.520 --> 01:58:43.680 Well, Leah, let's do this. I want you. I want 2535 01:58:43.720 --> 01:58:46.920 Matt to touch base with you after the show, and 2536 01:58:47.119 --> 01:58:49.319 I think you need to start moving for an attorney. 2537 01:58:49.359 --> 01:58:51.640 I mean, I really do. If he's willing to get 2538 01:58:51.680 --> 01:58:55.199 everything together, package it up neatly for different attorneys to 2539 01:58:55.239 --> 01:58:57.159 look at and see if they want to go forward 2540 01:58:57.199 --> 01:58:59.640 with it. I think that's your next step. I mean 2541 01:58:59.680 --> 01:59:02.560 I do. I there's not much more to say about it, 2542 01:59:02.600 --> 01:59:04.560 so let's kind of leave it at that. Now, is 2543 01:59:04.680 --> 01:59:11.319 Rachel back up? Rachel? What's going on with you? Rachel? 2544 01:59:11.359 --> 01:59:14.399 I'm going to talk in Rachel's language, Rachel. 2545 01:59:16.079 --> 01:59:16.399 Rachel. 2546 01:59:17.119 --> 01:59:21.319 All right, A Rachel Kelly, can you hear me? 2547 01:59:21.479 --> 01:59:23.800 Yes, Rachel, go ahead, Yes, Yeah. 2548 01:59:24.119 --> 01:59:26.800 I took my car to this guy to fix it, 2549 01:59:27.359 --> 01:59:31.760 and just because I had just bought it, bought it 2550 01:59:32.359 --> 01:59:36.039 and uh, I have a lot of problems with my speech. 2551 01:59:36.079 --> 01:59:37.520 I'm sorry, That's all right. I keep coming. 2552 01:59:37.680 --> 01:59:39.199 It's in a calm of perfour months. 2553 01:59:39.239 --> 01:59:42.039 Hey, Rachel, Rachel, let me ask some basic questions, and 2554 01:59:42.039 --> 01:59:43.800 I'll let you finish. When did you buy the car 2555 01:59:43.840 --> 01:59:44.479 and from whom? 2556 01:59:45.520 --> 01:59:49.920 Okay, I bought it in April from a car dealer 2557 01:59:50.880 --> 01:59:55.479 and he gave me a two years at mission on it. 2558 01:59:55.920 --> 01:59:58.239 But I still took it to get that mission after 2559 01:59:58.319 --> 01:59:59.319 I took the car out. 2560 01:59:59.479 --> 02:00:02.560 So Rachel mission, Rachel? What was the name of the dealer? 2561 02:00:04.199 --> 02:00:06.600 Oh, jeezus, I got it somewhere. 2562 02:00:06.920 --> 02:00:09.079 That's right. If you don't have a test, fine, So 2563 02:00:09.399 --> 02:00:12.079 you said he gave you a two years on the emissions. 2564 02:00:12.119 --> 02:00:14.359 I don't understand what that means. Did he give you 2565 02:00:14.399 --> 02:00:19.119 a voucher to go get an emission's? Uh inspection done? 2566 02:00:19.680 --> 02:00:22.760 Here's admission test is supposed to be good for two years, 2567 02:00:22.880 --> 02:00:23.479 for two. 2568 02:00:23.319 --> 02:00:27.880 Years, okay. So when he sold you the car, he 2569 02:00:28.079 --> 02:00:30.439 was saying the test was already done and it should 2570 02:00:30.439 --> 02:00:31.720 be good for two years. 2571 02:00:32.159 --> 02:00:32.960 Two years. 2572 02:00:33.159 --> 02:00:35.359 Yeah, there, you're supposed to You're supposed to get in 2573 02:00:35.479 --> 02:00:38.159 a missions test when they sell it to you. But 2574 02:00:38.239 --> 02:00:43.119 let's let's keep going. So it had a current emission sticker, right, and. 2575 02:00:43.680 --> 02:00:44.640 For two years good? 2576 02:00:44.920 --> 02:00:45.319 Then worth? 2577 02:00:45.359 --> 02:00:47.720 When I got off the Cardiff, well, I took it 2578 02:00:47.760 --> 02:00:49.800 and it passed the test too. When I took it. 2579 02:00:50.000 --> 02:00:52.920 I took it also, just to make sure. But then 2580 02:00:52.960 --> 02:00:56.079 I took it too. It started going out on me 2581 02:00:56.119 --> 02:00:58.840 sometimes when I was driving it, so I took it 2582 02:00:58.880 --> 02:01:02.319 to to guy to fix it. He's a mechanic, and 2583 02:01:03.199 --> 02:01:04.359 he took me for my car. 2584 02:01:05.079 --> 02:01:05.560 What do you mean? 2585 02:01:05.640 --> 02:01:05.840 Wait? 2586 02:01:05.840 --> 02:01:08.640 Wait, wait, hold on, what do you mean he took 2587 02:01:08.680 --> 02:01:11.239 you for your car? He's got the car now? 2588 02:01:12.279 --> 02:01:12.439 No? 2589 02:01:12.560 --> 02:01:15.079 I mean, well, what I meant if he took all 2590 02:01:15.079 --> 02:01:18.279 the parts off my motor and wait. 2591 02:01:18.079 --> 02:01:20.880 A minute, you brought it to him. Hold on, hold on. 2592 02:01:20.960 --> 02:01:24.119 I realize you have some form of speech impediment or whatever, 2593 02:01:24.439 --> 02:01:27.520 but you brought it to him to get fixed, because 2594 02:01:27.560 --> 02:01:32.319 occasionally it would stop while you were driving it, right, yes, yes, 2595 02:01:32.439 --> 02:01:36.479 And he started stripping it down in taking the parts 2596 02:01:36.520 --> 02:01:37.159 off of it. 2597 02:01:38.039 --> 02:01:41.399 He told me. I called him about three days later 2598 02:01:41.399 --> 02:01:43.720 because he wasn't answering his phone, so I just went 2599 02:01:43.800 --> 02:01:47.239 down there and he said, your car is good and 2600 02:01:47.279 --> 02:01:49.880 it's working and it's ready to go. I said, look, 2601 02:01:49.880 --> 02:01:52.800 I'm gonna drive two hours out of town. Is it 2602 02:01:52.920 --> 02:01:55.760 gonna be okay? He said it's good. He said, your 2603 02:01:55.760 --> 02:01:57.359 Catleca murders and everything good. 2604 02:01:57.680 --> 02:01:59.960 Okay, So what happened. You got down there to get. 2605 02:01:59.800 --> 02:02:02.960 It the car. Mm hmm. I took the car. I 2606 02:02:03.000 --> 02:02:05.600 went about four miles and it went out on me. 2607 02:02:05.920 --> 02:02:07.720 And when I was driving it, it was making a 2608 02:02:07.800 --> 02:02:09.960 lot of noise, okay, and it was hard to. 2609 02:02:10.079 --> 02:02:12.479 So you picked it up. He apparently fixed it, but 2610 02:02:12.560 --> 02:02:15.079 he didn't. And the whole thing is a mess. 2611 02:02:16.000 --> 02:02:20.520 It's a miss. And I called uh. I called uh, all. 2612 02:02:20.520 --> 02:02:22.439 Right, hold on, hold on, I got to take this break. 2613 02:02:22.439 --> 02:02:24.039 What I want. What I'm going to ask you the 2614 02:02:24.079 --> 02:02:27.920 second week come back is you said at one point 2615 02:02:27.960 --> 02:02:31.079 that he was stripping it and doing something with the parts. 2616 02:02:31.119 --> 02:02:32.600 I'd like to get to there. 2617 02:02:32.680 --> 02:02:36.000 Hold on, go with a sure thing Denver's Best roofer 2618 02:02:36.119 --> 02:02:37.600 Excel Roofing dot com. 2619 02:02:37.640 --> 02:02:39.680 You don't pay a cent until you're content. 2620 02:02:43.039 --> 02:02:46.239 Time for an insurance check up, free no obligation comparison 2621 02:02:46.359 --> 02:02:49.880 call Compass Insurance paying too much your coverage at dozens 2622 02:02:49.920 --> 02:02:52.640 of insurance companies find out now three O three seven 2623 02:02:52.760 --> 02:02:55.560 seven to one help. You'll think you're his only customer 2624 02:02:55.600 --> 02:02:57.880 when you choose Frank durand the real estate Man dot 2625 02:02:57.880 --> 02:03:01.199 com to list your home with Remax Alliance three all 2626 02:03:01.239 --> 02:03:03.199 three nine two zero sixteen twenty two. 2627 02:03:03.520 --> 02:03:05.960 You know a good a state attorney does a lot 2628 02:03:06.000 --> 02:03:09.159 more than just write up a simple will. Take Dan McKenzie. 2629 02:03:09.279 --> 02:03:11.520 He can do all your estate planning, but he also 2630 02:03:11.640 --> 02:03:16.399 specializes in asset protection, lawsuit prevention. He can do a will, 2631 02:03:16.439 --> 02:03:20.000 a trust, a power of attorney, medical directives. This guy 2632 02:03:20.119 --> 02:03:23.079 can handle it all. We use him on the show 2633 02:03:23.439 --> 02:03:27.079 all the time. He's on helping our listeners all the time, 2634 02:03:27.239 --> 02:03:29.479 weekend week out. I want you to give him a 2635 02:03:29.479 --> 02:03:32.600 call if you need anything to do with the state planning. 2636 02:03:32.640 --> 02:03:34.880 He'll talk for you, talk to you for free over 2637 02:03:34.920 --> 02:03:37.760 the phone. But check him out at Coplans dot co 2638 02:03:38.399 --> 02:03:43.279 as in Colorado, Coplans dot Co. That's Coplans dot Co 2639 02:03:43.680 --> 02:03:46.159 now three all three seven, one three eight two five five. 2640 02:03:46.159 --> 02:03:48.359 I'll let you know when the line's open. I'm going 2641 02:03:48.399 --> 02:03:50.800 to go back to Rachel. Rachel had a problem with 2642 02:03:50.840 --> 02:03:53.039 a mechanic. Here's as far as we got right now. 2643 02:03:53.039 --> 02:03:55.319 She bought a car. I don't think it's got anything 2644 02:03:55.359 --> 02:03:57.880 to do with that. She brought it to a mechanic 2645 02:03:57.960 --> 02:04:01.239 because it was having trouble. She spent How much did 2646 02:04:01.279 --> 02:04:04.119 you spend, Rachel with that mechanic before you picked it up? 2647 02:04:04.239 --> 02:04:05.359 How many dollars? 2648 02:04:07.079 --> 02:04:11.239 Well, I just had spent one hundred, but then I 2649 02:04:11.279 --> 02:04:13.279 spent one hundred on the tow truck that takes back. 2650 02:04:13.520 --> 02:04:15.600 Okay, wait a minute, so okay, that's fine. So you 2651 02:04:15.680 --> 02:04:17.600 picked it up. He gave the guy a hundred bucks. 2652 02:04:17.600 --> 02:04:21.800 He said it was fixed and there's still problems with it. Yeah, 2653 02:04:21.840 --> 02:04:25.199 well that's not surprising. I mean, I like, an oil 2654 02:04:25.319 --> 02:04:27.960 change is one hundred dollars now, but where are we 2655 02:04:28.039 --> 02:04:30.399 at with it right now? I mean, I do want 2656 02:04:30.399 --> 02:04:30.960 to sip you. 2657 02:04:31.119 --> 02:04:34.399 He gave me a receipt from o'reivy Auto Park okay, 2658 02:04:34.479 --> 02:04:38.119 and he said, your cardie's this, this, this, this, and 2659 02:04:38.520 --> 02:04:40.600 I have the receipt right here, okay. And it came 2660 02:04:40.640 --> 02:04:43.520 up to six thousand, four hundred and forty one dollars 2661 02:04:43.800 --> 02:04:47.359 point twenty nine cents just for the part, he said, 2662 02:04:47.800 --> 02:04:49.279 and you still have to pay the labor. 2663 02:04:49.880 --> 02:04:52.279 Well wait did he do wait did he do all 2664 02:04:52.319 --> 02:04:52.880 that stuff? 2665 02:04:53.840 --> 02:04:55.560 No, he gave me a quote and he said, if 2666 02:04:55.600 --> 02:04:58.479 you want me, okay, card for you, this is what 2667 02:04:58.760 --> 02:05:00.000 I'm going to charge you. 2668 02:05:00.239 --> 02:05:02.920 Okay, but you but wait wait you didn't you didn't 2669 02:05:02.920 --> 02:05:09.039 have it done right? No, So what's the phone call about. 2670 02:05:08.880 --> 02:05:12.239 Well, I went back to get my car and all 2671 02:05:12.279 --> 02:05:14.079 the motor parts are missing to it. 2672 02:05:14.760 --> 02:05:18.279 Okay, hold on, hold on, hold on, Rachel, tell me, 2673 02:05:18.720 --> 02:05:21.560 tell me if I'm on the right path. He thought 2674 02:05:21.640 --> 02:05:23.640 you were going to do the work, so he started 2675 02:05:23.640 --> 02:05:27.159 stripping down the car. But you didn't authorize it. You 2676 02:05:27.199 --> 02:05:29.319 weren't going to do it. You went to pick it 2677 02:05:29.399 --> 02:05:33.119 up and it's all in pieces. Yes, And what does 2678 02:05:33.199 --> 02:05:35.359 he say about that? Is he willing to put it 2679 02:05:35.399 --> 02:05:36.119 back together? 2680 02:05:37.560 --> 02:05:41.079 No, he's telling me I didn't do nothing to your car. 2681 02:05:41.479 --> 02:05:43.920 Well, he's telling you all the parts were off of 2682 02:05:43.960 --> 02:05:46.760 it when you brought it there, exactly. 2683 02:05:47.079 --> 02:05:49.640 He just supposedly put it together. 2684 02:05:50.239 --> 02:05:51.159 Supposed Yeah, he. 2685 02:05:51.119 --> 02:05:54.119 Put something together. It's called you. What's this guy's name? 2686 02:05:55.359 --> 02:05:57.960 His name is Raymond Reefe? 2687 02:05:58.439 --> 02:06:00.840 And where is Raymond? What's a shop called? 2688 02:06:01.880 --> 02:06:03.439 Uh? He works from home. 2689 02:06:03.800 --> 02:06:09.960 Oh, I'm just like, I'm just so upset. I know 2690 02:06:10.039 --> 02:06:12.800 I can tell hold on. I'm frustrated too, hold on, 2691 02:06:12.840 --> 02:06:14.840 hold on, I'm sorry, I have to put you on hold. Kelly, 2692 02:06:15.359 --> 02:06:19.359 pick her up, get Raymond's phone number, and let's give 2693 02:06:19.399 --> 02:06:23.680 this to Deputy Doc to call over. Let's just have 2694 02:06:23.760 --> 02:06:27.239 Deputy Dot call over there. Ask Raymond what's going on. 2695 02:06:27.359 --> 02:06:29.560 Let's get his side to the story. I'm not going 2696 02:06:29.640 --> 02:06:31.560 to go off the handle right now because I want 2697 02:06:31.560 --> 02:06:34.359 to hear his side now. If this guy doesn't want 2698 02:06:34.399 --> 02:06:36.199 to give a side to the story or hangs up 2699 02:06:36.239 --> 02:06:39.079 on you, let me know I could easily change my mind. 2700 02:06:41.239 --> 02:06:44.479 Go with a sure thing Denver's best roofer Excel Roofing 2701 02:06:44.600 --> 02:06:47.239 dot com. You don't pay a cent until you're content. 2702 02:06:50.600 --> 02:06:53.800 Time for an insurance check up free, no obligation. In comparison, 2703 02:06:53.920 --> 02:06:57.479 call Compass Insurance paying too much your coverage at dozens 2704 02:06:57.520 --> 02:07:00.279 of insurance companies find out now three oh three, seven 2705 02:07:00.279 --> 02:07:02.600 to seven to one help. You'll think you're his only 2706 02:07:02.680 --> 02:07:05.159 customer when you choose Frank durand the real estate Man 2707 02:07:05.199 --> 02:07:08.600 dot com to list your home with Remax Alliance three 2708 02:07:08.680 --> 02:07:10.720 all three nine two zero sixteen twenty two. 2709 02:07:11.039 --> 02:07:13.199 Give it to your friends. We love helping people out. 2710 02:07:13.239 --> 02:07:15.880 Now I need to tell everybody who we ad in 2711 02:07:15.960 --> 02:07:17.880 studio and why you need to call them. I'm gonna 2712 02:07:17.920 --> 02:07:20.800 put it that simple, Doctor Joel. First of all, if 2713 02:07:20.800 --> 02:07:24.319 you're looking for the weight loss medicine, the medication that 2714 02:07:24.399 --> 02:07:26.720 can help you lose weight extremely quick, I'm not going 2715 02:07:26.800 --> 02:07:28.640 to go over how it works or why it works, 2716 02:07:28.960 --> 02:07:31.439 but it does work, and they have it for the 2717 02:07:31.479 --> 02:07:34.239 lowest price out there. Two hundred and seventy five bucks 2718 02:07:34.239 --> 02:07:37.319 a month. That includes the initial visit. It includes all 2719 02:07:37.319 --> 02:07:42.439 the megic megummacation, all the medication and doctor Joel, let 2720 02:07:42.479 --> 02:07:44.880 me ask you this, how do they learn how to 2721 02:07:45.199 --> 02:07:46.399 give themselves a shot? 2722 02:07:46.439 --> 02:07:49.880 That's easy, right, yeah, our page and coordinator will tell 2723 02:07:49.880 --> 02:07:51.720 them how to do. It's a tiny little insulin needle 2724 02:07:51.760 --> 02:07:52.840 that you can do in your thoughts. 2725 02:07:52.880 --> 02:07:54.880 So it's not like, oh, you can do it anywhere, 2726 02:07:54.920 --> 02:07:55.600 you can do it. 2727 02:07:55.399 --> 02:07:57.720 It's a really really small you do it once a week. 2728 02:07:57.800 --> 02:07:58.680 You do it once a week. 2729 02:07:58.720 --> 02:08:01.119 And that two hundred and seventy five bucks. Literally, that 2730 02:08:01.159 --> 02:08:03.880 includes everything. It includes the initials. 2731 02:08:03.399 --> 02:08:06.199 The initial consultation, anytime you want to talk to our 2732 02:08:06.239 --> 02:08:09.159 patient coordinator. It concludes a monthly follow up call to 2733 02:08:09.239 --> 02:08:11.119 you from our medical doctor to check and see how 2734 02:08:11.119 --> 02:08:13.399 you're doing and answer any question no long term, no 2735 02:08:13.520 --> 02:08:16.680 long term, and all the medication yeah that you need 2736 02:08:16.800 --> 02:08:18.399 comes to you once a month, ship to you. 2737 02:08:18.520 --> 02:08:20.399 If you've been putting it off out there people, and 2738 02:08:20.439 --> 02:08:22.439 if you've asked your doctor and try to go through 2739 02:08:22.479 --> 02:08:25.199 insurance and it's like one thousand, two thousand a month, 2740 02:08:25.199 --> 02:08:27.159 two hundred and seventy five bucks a month. Same thing. 2741 02:08:27.439 --> 02:08:28.399 This guy can do it. 2742 02:08:28.520 --> 02:08:30.720 They're great. We get calls all the time. People so 2743 02:08:30.800 --> 02:08:34.399 happy with them. But check them out at Denverregen dot com. 2744 02:08:34.399 --> 02:08:37.560 The other thing, doctor Joel does. I love your clinic. 2745 02:08:37.640 --> 02:08:41.479 You do multiple things, but the hair restoration is unbelievable. 2746 02:08:41.680 --> 02:08:44.000 In fact, Tom is doing it right now. He's about 2747 02:08:44.000 --> 02:08:46.199 two and a half months and his head looks great. 2748 02:08:46.560 --> 02:08:46.840 Yep. 2749 02:08:47.359 --> 02:08:52.359 That's Denverhairclinic dot com. Denver Hairclinicus stem cells and combine 2750 02:08:52.359 --> 02:08:54.600 it with products from your own blood to rerow. 2751 02:08:54.359 --> 02:08:56.680 And listen any questions you have. Call up. They love 2752 02:08:56.720 --> 02:08:58.920 talking to people on the phone. Call them today, talk 2753 02:08:59.000 --> 02:09:00.920 to them about the weight law or the hair growth. 2754 02:09:01.000 --> 02:09:04.359 And then I want to talk Mark Schamansky. He is 2755 02:09:04.399 --> 02:09:07.439 with Genesis Total Exteriors. Mark, you've done work in my house. 2756 02:09:07.680 --> 02:09:09.600 I always say this every time I see I love 2757 02:09:09.640 --> 02:09:12.680 your painter. What's his name? Omar? Omar has been with 2758 02:09:12.800 --> 02:09:15.479 Mark as an employee for like twenty years. He painted 2759 02:09:15.479 --> 02:09:18.880 the entire exterior of our house years ago. It still 2760 02:09:18.920 --> 02:09:21.880 looks as good as the day The day after he 2761 02:09:21.920 --> 02:09:24.000 did it, and I know why you used a great 2762 02:09:24.079 --> 02:09:27.800 paint and not only in a great prep and then 2763 02:09:27.840 --> 02:09:30.279 of course a great painter, but he can do anything. 2764 02:09:30.319 --> 02:09:33.319 He can do siding, they do roofing, they get involved 2765 02:09:33.359 --> 02:09:35.960 in help out. The next person I'm going to talk 2766 02:09:35.960 --> 02:09:40.079 about all the time, and that is Matt with Paragon Services. 2767 02:09:40.359 --> 02:09:43.239 So when Matt goes out and he needs estimates, because 2768 02:09:43.279 --> 02:09:45.800 a lot of roofers will say, hey, you have a 2769 02:09:46.000 --> 02:09:48.359 roof claim. We're going to write you twenty grand for 2770 02:09:48.439 --> 02:09:50.680 the roof. They neglect to tell you. And this is 2771 02:09:50.720 --> 02:09:53.439 all insurance companies. They neglect to tell you about the deck, 2772 02:09:53.760 --> 02:09:56.359 deciding the paint and everything else that goes into a 2773 02:09:56.399 --> 02:09:59.039 hell claim. So he'll have Marco out look for that 2774 02:09:59.199 --> 02:10:01.680 stuff and then and they'll fight your insurance company and 2775 02:10:01.720 --> 02:10:05.800 get everything fixed instead adjusts the roof. So anytime you 2776 02:10:05.840 --> 02:10:07.840 want to call Matt, Matt, what number do you want 2777 02:10:07.920 --> 02:10:08.319 him to call? 2778 02:10:08.359 --> 02:10:08.399 This? 2779 02:10:08.479 --> 02:10:13.039 Seven nine seven two six zero two hundred's that's correct. Yeah, 2780 02:10:13.079 --> 02:10:15.479 So any questions you have on a current claim that 2781 02:10:15.520 --> 02:10:18.520 you have right now, or maybe you think the claim's closed, 2782 02:10:18.560 --> 02:10:20.840 but it's been within the last couple of years and 2783 02:10:20.880 --> 02:10:23.359 you're sick and tired of seeing damage. Then the last 2784 02:10:23.359 --> 02:10:26.199 person I want to thank for coming in are Insurance 2785 02:10:26.239 --> 02:10:29.479 Help Center Brian Burns. This guy can save you money. 2786 02:10:29.479 --> 02:10:33.439 He'll shop twenty five companies. You go to Compassinsurance dot com. 2787 02:10:33.560 --> 02:10:36.159 They can help you with your own insurance company. They 2788 02:10:36.199 --> 02:10:39.119 can give you all kinds of advice. Everybody hanged tight. 2789 02:10:39.159 --> 02:10:43.439 We've got a packed show tomorrow as well. My name's 2790 02:10:43.439 --> 02:10:46.880 Mark Major and this is the Troubleshooter Network