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<v Speaker 1>Welcome to Hacking Your Leadership. I'm Chris and I'm Lorenzo.

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<v Speaker 1>And Lorenzo.

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<v Speaker 2>On today's episode, I want to continue our discussion on

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<v Speaker 2>the Forbes article from the Coaches Council. This is advice

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<v Speaker 2>that coaches would give to their younger selves. We've been

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<v Speaker 2>talking about this for a few weeks now, and there's

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<v Speaker 2>a lot of good content in this article and a

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<v Speaker 2>lot of great advice that coaches that really do this

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<v Speaker 2>for a living, if they go back in time and

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<v Speaker 2>say to their younger selves, hey, make sure you do

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<v Speaker 2>these things too. This is the list of advice that

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<v Speaker 2>they would give themselves, and it's put together by a

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<v Speaker 2>lot of people who are, you know, kind of really

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<v Speaker 2>top of their field when it comes to the game

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<v Speaker 2>of coaching, which is becoming more and more important from

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<v Speaker 2>a standpoint of whether or not you're an effective leader.

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<v Speaker 2>A lot of that comes down to whether or not

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<v Speaker 2>you're an effective coach. On this episode, I want to

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<v Speaker 2>talk about the second to last item in this article,

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<v Speaker 2>which is about trusting yourself and trusting your instincts. And

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<v Speaker 2>you know, this is an interesting one because you know,

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<v Speaker 2>I've come across people who, you know, they they trust

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<v Speaker 2>themselves so much and their instincts so much that they

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<v Speaker 2>stop listening to those around them, and it kind of

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<v Speaker 2>steers them in the wrong direction because they, you know,

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<v Speaker 2>haven't really taken the advice of those who are experts

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<v Speaker 2>in their field. But for every one of those people,

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<v Speaker 2>there are many more people who, for whatever reason, they

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<v Speaker 2>just don't want to move forward with something they know

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<v Speaker 2>kind of is the right way to go. They have

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<v Speaker 2>the instincts, they have the knowledge and the know how

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<v Speaker 2>to get something done, and they just don't move forward

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<v Speaker 2>with it. It's almost like they have to have a

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<v Speaker 2>fire lit underneath them to make something happen. And those

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<v Speaker 2>are the people that don't trust themselves or trust their instincts.

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<v Speaker 2>I think as you move further along in a career,

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<v Speaker 2>you know, you you gain knowledge. And a lot of

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<v Speaker 2>times people can be in a situation where they have

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<v Speaker 2>the knowledge and they have the skills and they have

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<v Speaker 2>the abilities, but for some reason they just don't think

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<v Speaker 2>they do and that caused them to.

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<v Speaker 1>To not move forward when they should. Yeah.

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<v Speaker 3>I think it's you know, it's interesting because I see

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<v Speaker 3>it pretty often and not not in like not in

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<v Speaker 3>like this big idea of leaders that take no action

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<v Speaker 3>at all. But like the leaders that may like I

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<v Speaker 3>look at sometimes as like second guessing or they're they're

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<v Speaker 3>not sure, they're looking sometimes for validation on a decision

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<v Speaker 3>or permission to make a decision. When but when you

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<v Speaker 3>start asking questions, they give you all the right answers

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<v Speaker 3>and they've thought about all the right things, and they're

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<v Speaker 3>down this path of like that's exactly what you should do.

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<v Speaker 3>Your intuition is telling you that. And you know, I

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<v Speaker 3>think that intuition is based upon experience over time, So

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<v Speaker 3>it's like you experience these things and then over time

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<v Speaker 3>you kind of understand what the right move is that

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<v Speaker 3>you need to make.

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<v Speaker 1>There.

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<v Speaker 3>I think sometimes this this kind of gets tossed around

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<v Speaker 3>into like imposter syndrome, and I think that these are

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<v Speaker 3>different things, like like I don't, I don't I've experienced

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<v Speaker 3>imposter syndrome. You've experienced imposter syndrome. I think there's times

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<v Speaker 3>when we all do. But when it comes to like

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<v Speaker 3>the context of a role that you have responsibilities that

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<v Speaker 3>you have you are either the decision maker or a

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<v Speaker 3>big part of making a decision, and then not maybe

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<v Speaker 3>you know, taking the action to make that decision, there's

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<v Speaker 3>something else at play there, and that's in my opinion,

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<v Speaker 3>it's like it's not it's not the imposter syndrome piece

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<v Speaker 3>of this. It is really coming down to, like, you know,

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<v Speaker 3>what is slowing people down or stopping them from from

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<v Speaker 3>taking action on something. And I think some of this

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<v Speaker 3>is is around like the the need to to feel

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<v Speaker 3>validated by those around you, the need to check in

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<v Speaker 3>on ideas or actions. And I think like in the

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<v Speaker 3>context of this article, the idea here is like you

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<v Speaker 3>got to just go do the thing, like trust your instinct,

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<v Speaker 3>trust your intuition, go do the thing. Because if you

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<v Speaker 3>truly believe that, like life is lessons, then you're going

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<v Speaker 3>to make a decision in a call and it's gonna

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<v Speaker 3>be the right decision call and you'll kind of keep

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<v Speaker 3>it moving.

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<v Speaker 1>Or you're going to make a decision or call.

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<v Speaker 3>Where there either is not the right thing or could

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<v Speaker 3>have been done differently or better, but you don't know

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<v Speaker 3>that until you go and make that call. If you

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<v Speaker 3>get caught up in not taking action or waiting for

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<v Speaker 3>others to give you that permission or that that that validation,

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<v Speaker 3>then you're going to build that into the way in

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<v Speaker 3>which you make decisions. Which is going to slow you

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<v Speaker 3>down into the future.

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<v Speaker 1>I think that's part of it for sure.

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<v Speaker 2>I'm trying to think about the times when I didn't

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<v Speaker 2>move forward with a decision when in hindsight I should have.

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<v Speaker 2>Like in hindsight, I can look back and think I

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<v Speaker 2>knew how to do that, I didn't have to wait

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<v Speaker 2>for someone else to jump in or help me. I

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<v Speaker 2>think part of it can be, you know, wanting to

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<v Speaker 2>you know, not not take on the potent consequences or

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<v Speaker 2>you know, take on the burden of the consequences.

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<v Speaker 1>Of if I get it wrong.

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<v Speaker 2>So it's it's a matter of you know, like if

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<v Speaker 2>someone else kind of makes the decision for me and

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<v Speaker 2>then it goes wrong, I can blame them. But if

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<v Speaker 2>I make the decision it goes wrong, that I have

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<v Speaker 2>no one to blame about myself. And we're not talking

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<v Speaker 2>you know, life changing decisions here, just not wanting to

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<v Speaker 2>look at myself in the mirror and say, yeah, I

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<v Speaker 2>got that one wrong.

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<v Speaker 1>You know.

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<v Speaker 2>And I think I think in a lot of situations

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<v Speaker 2>when that's happened to me and I've successfully been able

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<v Speaker 2>to kind of you know, pawn off the decision making

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<v Speaker 2>process onto somebody else. And then they make the decision

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<v Speaker 2>and then we move forward with what.

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<v Speaker 1>They want to do.

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<v Speaker 2>In my mind, usually it ends with me thinking, well, crap,

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<v Speaker 2>that's exactly what I would.

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<v Speaker 1>Have done anyway.

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<v Speaker 2>And and now I've I've gotten rid of the risk

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<v Speaker 2>of making the wrong decision, but I've also gotten rid

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<v Speaker 2>of the reward of making the right decision on my own,

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<v Speaker 2>you know. And so you know, if you if you,

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<v Speaker 2>if you're not wanting to take on the risk of

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<v Speaker 2>making the decision from the wrong perspective, you'll also lose

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<v Speaker 2>the ability to get the I don't want to say

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<v Speaker 2>the credit, but you know, kind of the feather in

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<v Speaker 2>the cap of of going through something and coming out

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<v Speaker 2>the other side having made the right decision, and then

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<v Speaker 2>your peers and your colleagues and your coworkers can kind

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<v Speaker 2>of watch how you act.

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<v Speaker 1>In the moment and and get something done when there's

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<v Speaker 1>you know, a level of ambiguity.

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<v Speaker 2>And if you have brought somebody else into the process

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<v Speaker 2>to kind of de risk it for yourself, then you know,

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<v Speaker 2>you you kind of you eliminate all ability to have

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<v Speaker 2>those moments happen, and it's not worth it in the

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<v Speaker 2>long term, you know, Like if you can get caught

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<v Speaker 2>up in it every once in a while, and that's okay,

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<v Speaker 2>But if it becomes your mo you're you're not gonna

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<v Speaker 2>do well by yourself when it comes to, you know,

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<v Speaker 2>moving up in your career.

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<v Speaker 1>Yeah, and not even the credit of the dission.

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<v Speaker 3>But I think what I heard what you're talking about

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<v Speaker 3>is the confidence that you have gained in the answers right, accolades, just.

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<v Speaker 2>You know, the because because it's it's a cycle, you know,

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<v Speaker 2>you do it, you do it right, and then you go, oh,

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<v Speaker 2>I can do that, and you have more confidence to

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<v Speaker 2>do it again the next time.

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<v Speaker 1>If you never start, you never get that exactly.

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<v Speaker 3>Yeah, And I think that that to me is where

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<v Speaker 3>where I've seen you know, tremendous kind of growth and

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<v Speaker 3>capability with leaders is like when when when they have

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<v Speaker 3>to make that decision when you're when you're a part

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<v Speaker 3>of the dialogue as a leader, especially when you're leading leaders,

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<v Speaker 3>but to say, like, well, what what do you think here?

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<v Speaker 1>Like what do you what are you considering? What might be?

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<v Speaker 3>You know, you you ask these curious questions, what might

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<v Speaker 3>be the impact of that decision? What would be the

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<v Speaker 3>positive things that would happen? What what would be the

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<v Speaker 3>negative things that would happen with that? You know, who

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<v Speaker 3>have you talked to about this? And you're asking these

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<v Speaker 3>curious questions, And again it's not to be like you're

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<v Speaker 3>not trying to catch anyone. You're not trying to get

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<v Speaker 3>like a gotcha moment. You are simply asking questions to

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<v Speaker 3>number one, under stand like their thought processes and make

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<v Speaker 3>a decision, but also finding those points where they've made

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<v Speaker 3>the right call, they've done that thing, and you can

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<v Speaker 3>give them that recognition in the moment and say that

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<v Speaker 3>like you know, hey, like okay, so it sounds like

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<v Speaker 3>you've really put a lot of thought into this, and

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<v Speaker 3>I appreciate that you've thought about a lot of different

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<v Speaker 3>angles here, you know, the positives and the negative. So

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<v Speaker 3>like what is the call like end of the day,

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<v Speaker 3>Like if you had to make a call right now,

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<v Speaker 3>what would that call be? And they say, well, this

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<v Speaker 3>is what I would do in that And you say,

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<v Speaker 3>like that's great. I agree, you've nailed that one perfectly,

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<v Speaker 3>Like go go do that thing and guess what we

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<v Speaker 3>might learn something here. It might not be the most

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<v Speaker 3>perfect call. There might be some things that you've already

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<v Speaker 3>talked about that could be a negative impact to this,

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<v Speaker 3>but like we're prepared for it, we've thought about it,

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<v Speaker 3>we've considered it, but like you're absolutely making the right call,

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<v Speaker 3>Like you know, take that step, you know what I'm saying,

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<v Speaker 3>And like, the next time we come across something like this,

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<v Speaker 3>what I want you to do is come to me

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<v Speaker 3>and let me know what decision you made and then

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<v Speaker 3>what was the learning you got out of that, whether

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<v Speaker 3>it was you know, validation and recognition for right making

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<v Speaker 3>it right call, or did you make a call and

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<v Speaker 3>then hey, there's something that you had to learn here,

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<v Speaker 3>like like you know, bring that to me next time.

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<v Speaker 3>So it's kind of like this space of doing that

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<v Speaker 3>I think for leaders is really important and for this

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<v Speaker 3>to be a topic in this context of things to

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<v Speaker 3>like you know, talking to your younger self. What it

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<v Speaker 3>tells me is that there's not enough leaders in that

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<v Speaker 3>space thinking about how they're building that level of confidence

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<v Speaker 3>to then say to then somebody to say, like, I've

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<v Speaker 3>got enough confidence now that I know that I can

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<v Speaker 3>make these decisions, I can push harder, I can I

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<v Speaker 3>can you know I can. I can trust my instincts

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<v Speaker 3>and intuition to go do this and if it's not

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<v Speaker 3>how I want it to land. I'm gonna at least

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<v Speaker 3>learn something from it, but it's not going to be

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<v Speaker 3>like endgame.

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<v Speaker 1>Right right.

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<v Speaker 2>So it's funny you mentioned it in that context because

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<v Speaker 2>the verbage in the article says, you are born with

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<v Speaker 2>good natural instincts, but society and many workplaces tell you

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<v Speaker 2>not to trust yourself, and they're not wrong. Like the

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<v Speaker 2>it goes back to childhood and that the times when

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<v Speaker 2>when you know, you stop your kids from doing something

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<v Speaker 2>dangerous because you don't want them to get hurt, and

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<v Speaker 2>and it's a it's a tough kind of balance because

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<v Speaker 2>you know, if you if you stop them from running

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<v Speaker 2>out in the middle of the street, that's probably a

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<v Speaker 2>good thing because the getting.

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<v Speaker 1>Hurt part would be pretty catastrophic.

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<v Speaker 2>But if you stop them from you know, walking along

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<v Speaker 2>you know, a thin little wall where if they fall,

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<v Speaker 2>you know, fall off it's a you know, a foot

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<v Speaker 2>or two feet to the ground, then maybe that's a

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<v Speaker 2>bad instinct to go and try to stop that from happening,

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<v Speaker 2>because the worst case scenario is that they fall and

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<v Speaker 2>then they injure themselves, you know, you know, not in

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<v Speaker 2>a major way, and then they get through it and

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<v Speaker 2>you dust off and you put a band aid on

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<v Speaker 2>you and you move forward. And you know, from from

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<v Speaker 2>the very beginning, we do things.

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<v Speaker 1>Like this to people.

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<v Speaker 2>We we we tell them not to trust themselves, don't

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<v Speaker 2>don't walk along that wall, you'll fall off.

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<v Speaker 1>And it's like, well, what if they wouldn't fall off? You

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<v Speaker 1>know what? What if instead everything was.

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<v Speaker 2>About what what could you do to make sure that

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<v Speaker 2>you you you lifted the level of trust and and

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<v Speaker 2>and self confidence in things that a person was going

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<v Speaker 2>to do. If every interaction was one in the spirit

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<v Speaker 2>of lifting that self confidence all the way from childhood

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<v Speaker 2>up through school and into the workplace. If you're the

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<v Speaker 2>first day of your first job, your your boss has

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<v Speaker 2>said to you, yeah, trust trust yourself. I trust you.

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<v Speaker 2>You should trust yourself. You were hired for a reason.

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<v Speaker 2>Get it done and if it and if it goes wrong,

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<v Speaker 2>we'll talk about it together.

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<v Speaker 1>But it's not gonna be into the world. We'll get

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<v Speaker 1>we'll get through it together.

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<v Speaker 2>You know if if if you think about if leaders

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<v Speaker 2>across the board, whether it be parents or coaches or

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<v Speaker 2>teachers or bosses, operated in that way, it like the

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<v Speaker 2>human race would be unstoppable, right like it would just

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<v Speaker 2>be the the amount that would get done by people

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<v Speaker 2>who have those amazing instincts.

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<v Speaker 1>I think, uh, I think people would surprise themselves.

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<v Speaker 2>Because a lot of these things are not you know,

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<v Speaker 2>you're not trusting yourself because you know, you haven't gone

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<v Speaker 2>to school for twenty years and studied something. It's not

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<v Speaker 2>trusting instincts from a more basic level of I just

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<v Speaker 2>kind of have the life experience and the common sense

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<v Speaker 2>to get something done, you know, not necessarily the formality

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<v Speaker 2>of education around something. Sometimes those are the things that

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<v Speaker 2>matter most that they're getting done, those things that you

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<v Speaker 2>didn't have to study for, go to school for for

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<v Speaker 2>a long time, but just something that you accumulated through

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<v Speaker 2>life experience making those decisions correctly. It's not something that

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<v Speaker 2>gets validated unless you actually go through it and do

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<v Speaker 2>it and come on the other side.

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<v Speaker 3>Now, let me ask you, like, is there a time

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<v Speaker 3>you can think of in your career where a leader

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<v Speaker 3>did that for you, where a leader helped you to

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<v Speaker 3>gain some confidence in a decision that you wanted to

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<v Speaker 3>make or needed to make, but maybe you were unsure

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<v Speaker 3>of or you know, maybe you went to them for

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<v Speaker 3>validation or permission and you know, you walked away with

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<v Speaker 3>confidence and clarity on what you needed to go do.

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<v Speaker 2>Yeah.

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<v Speaker 1>Of course.

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<v Speaker 2>The the first job that I had doing where I

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<v Speaker 2>was in charge of of of hiring people, of screening

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<v Speaker 2>interviews and hiring people, and the my boss at the

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<v Speaker 2>time noticed that the the people that I was sending

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<v Speaker 2>up like to the next level were all good people

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<v Speaker 2>and that there were no no people were being sent

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<v Speaker 2>through that that they would have to you know, come

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<v Speaker 2>to me later and say, hey, uh, why did that

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<v Speaker 2>person get through? Right, Like it was never any of

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<v Speaker 2>that for you know, a period of not a long time,

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<v Speaker 2>like it was only I'd only been the job a

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<v Speaker 2>couple of weeks. And then when I started, you know,

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<v Speaker 2>putting people through from like a request standpoint, eventually my

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<v Speaker 2>boss came to me and said.

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<v Speaker 1>You don't need to you know, screen through me anymore.

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<v Speaker 1>Just put them through like.

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<v Speaker 2>If you if if you like it, I trust it,

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<v Speaker 2>you know, go go put it through. And and that

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<v Speaker 2>was a it was a moment where I thought, no, no,

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<v Speaker 2>I don't want to do that yet, Like I didn't

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<v Speaker 2>say that, but in my mind, I was thinking, no,

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<v Speaker 2>I don't want to do that, Like there's a reason

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<v Speaker 2>why you were here to kind of make that final

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<v Speaker 2>call before a person gets gets put through. And it

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<v Speaker 2>was it was his way of saying at the time, Yeah,

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<v Speaker 2>I know, it's my final call, but I've noticed a

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<v Speaker 2>track record over the period of a few weeks or

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<v Speaker 2>a month here, and and it's a good, good enough

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<v Speaker 2>track record where I don't I don't feel like I

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<v Speaker 2>need to do this anymore.

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<v Speaker 1>I feel like you can kind of take this on.

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<v Speaker 2>And you know, the first maybe a dozen or so

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<v Speaker 2>people that I put through without that kind of approval process,

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<v Speaker 2>I was very worried the whole time. I was worried

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<v Speaker 2>that that would be the first time that I did

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<v Speaker 2>something wrong, that the first person I put through where

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<v Speaker 2>I didn't do a good job of screening, and and

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<v Speaker 2>that never happened. And you know, the the first time

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<v Speaker 2>that you know, I was ever even talked to it

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<v Speaker 2>all about a person that got through that shouldn't have

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<v Speaker 2>gotten through. It was actually a moment where in my

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<v Speaker 2>I was thinking, I don't know if that person should

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<v Speaker 2>get through, and I kind of gave him the benefit

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<v Speaker 2>of the doubt. And and that was another one of

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<v Speaker 2>those moments where in hindsight, I should have trusted my

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<v Speaker 2>my natural instinct was to say, no, don't put this

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<v Speaker 2>person through. But I gave them the benefit of the doubt,

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<v Speaker 2>and I should have trusted myself. I should have said no,

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<v Speaker 2>maybe not on this person. So you know, my my

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<v Speaker 2>boss had the the you know, kind of the forethought

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<v Speaker 2>to put me in charge of the situation, and you know,

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<v Speaker 2>my my you know, kind of batting record on.

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<v Speaker 1>It was was almost perfect. But but yeah, it helped.

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<v Speaker 2>To know that I had his confidence in making those

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<v Speaker 2>decisions because after a long enough time, if I had

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<v Speaker 2>been putting through people that I were I was one

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<v Speaker 2>hundred percent sure were great, and I did get that confidence,

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<v Speaker 2>but I never got that reciprocation from him to say, yeah,

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<v Speaker 2>go ahead and take it on yourself. If every single

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<v Speaker 2>person he was still wanting to screen also, then I

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<v Speaker 2>would have eventually kind of lost, you know, kind of

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<v Speaker 2>lost pass around the job to begin with, because I'm thinking,

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<v Speaker 2>why am I even here if this person's gonna approve

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<v Speaker 2>everything else too, And so it's kind of this fine

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<v Speaker 2>line between you know, you have to give people the

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<v Speaker 2>confidence by putting them in situations where they could possibly fail,

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<v Speaker 2>and sometimes force them to do it, because if you

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<v Speaker 2>wait too long, then they were ready a long time ago,

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<v Speaker 2>and then you maybe have lost the relationship as an employee. Yep.

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<v Speaker 3>I love that example. And with that it brings us

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<v Speaker 3>to this episodes one minute hack. But first a few

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<v Speaker 3>words from our sponsors.

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<v Speaker 2>All Right, this episode's one minute hack is about you

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<v Speaker 2>as a leader and whether or not you validate your

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<v Speaker 2>people's instincts to make decisions on their own, or if

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<v Speaker 2>you are validating your people's instincts to come to you

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<v Speaker 2>for help as a decision maker. To be a good leader,

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<v Speaker 2>you need to empower your people to be able to

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<v Speaker 2>make decisions that don't require your involvement, because if your

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<v Speaker 2>involvement is required, you are not growing and grooming them

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<v Speaker 2>into being or leaders themselves.

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<v Speaker 1>You are just kind of.

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<v Speaker 2>Growing them into being, you know, compliant employees who will

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<v Speaker 2>always need you as a leader. And if that's the

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<v Speaker 2>way you go about it, you have to really think about,

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<v Speaker 2>you know, who are you in this for and and

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<v Speaker 2>what's the ultimate goal here? Is it to you know,

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<v Speaker 2>to make yourself indispensable, which means you can't move up,

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<v Speaker 2>or is it to grow people underneath you to become

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<v Speaker 2>better enough at their job where they.

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<v Speaker 1>Can take over your role? And help you move up

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<v Speaker 1>in your career too.

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<v Speaker 2>And so if you if your people are coming to you,

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<v Speaker 2>think about things like, are you are you validating their

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<v Speaker 2>decision to come to you by coming up with some

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<v Speaker 2>you know, piece of wisdom or coaching or schooling that

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<v Speaker 2>you can impart upon them that that kind of makes

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<v Speaker 2>them think, oh, this is this was a good decision

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<v Speaker 2>to come to Chris. I need to come to Chris

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<v Speaker 2>more often? Or are you asking you know, curious and

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<v Speaker 2>empowering questions like what would they do in that situation?

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<v Speaker 2>What what do they want to do? What are the

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<v Speaker 2>what are their genuine thoughts about it? And getting them

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<v Speaker 2>to think outside the box about how they would move forward,

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<v Speaker 2>and then when they tell you what they would do,

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<v Speaker 2>saying that's exactly what I would do, like I love it,

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<v Speaker 2>go forward and move forward with it and building that

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<v Speaker 2>confidence because eventually, if you do that enough times, they'll

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<v Speaker 2>stop having to come to you. They'll just people to

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<v Speaker 2>make the decision without needing you. And you've done your

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<v Speaker 2>job as a leader to kind of grow that within

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<v Speaker 2>a person because it's natural for them to want to

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<v Speaker 2>come to you at first when they're trying to figure

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<v Speaker 2>out what their relationship is. But oftentimes when your people

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<v Speaker 2>come to you, they're not coming to you because they

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<v Speaker 2>want your advice on what to do. They're coming to

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<v Speaker 2>you because they're testing the waters of what kind of

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<v Speaker 2>a leader you will be and whether or not it

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<v Speaker 2>is going to be okay to make decisions on their

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<v Speaker 2>own or if you want them coming to you and

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<v Speaker 2>if your actions validate their decision to come to you,

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<v Speaker 2>all you're doing is teaching them, Okay, all right, this

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<v Speaker 2>is the kind of leader who I'm not going to

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<v Speaker 2>be able to make decisions on my own because they're

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<v Speaker 2>trying to validate themselves and they need to be involved.

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<v Speaker 1>And it is what it is. But those are the

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<v Speaker 1>people who move on from your organization if they're talented.

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<v Speaker 3>Yeah, no, I think it's it's a great woman to hack.

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<v Speaker 3>And again it's it's just kind of the idea around

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<v Speaker 3>these these interactions, these opportunities when it comes to those

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<v Speaker 3>that you lead and when they come to you, because

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<v Speaker 3>that's going to happen, Like there are definitely there are

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<v Speaker 3>things that you, as a leader you have to make

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<v Speaker 3>the decision on, Like those things absolutely are going to happen.

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<v Speaker 3>It's in those other things where they your team can

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<v Speaker 3>absolutely be the ones who make a decision on something

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<v Speaker 3>that if they continue to come to you for that,

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<v Speaker 3>either validation or permission, it really slows a lot of

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<v Speaker 3>things down. And that should be kind of a you know,

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<v Speaker 3>a little bit of your own personal red flag about

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<v Speaker 3>how much of my day am I making decisions that

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<v Speaker 3>I don't need to make that can be made without

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<v Speaker 3>me being involved? And if you're seeing a lot of that,

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<v Speaker 3>which may happen sometimes with new teams or new employees

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<v Speaker 3>or somebody in a new role, being really con of

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<v Speaker 3>not only what you're doing in the moment to help

426
00:20:02.640 --> 00:20:06.200
<v Speaker 3>them build confidence, but also telling them upfront, Hey, I

427
00:20:06.240 --> 00:20:07.759
<v Speaker 3>want to talk to a little bit about confidence and

428
00:20:07.799 --> 00:20:09.960
<v Speaker 3>capability here, and what I want to make sure that

429
00:20:10.039 --> 00:20:12.759
<v Speaker 3>you understand is that, like you know, to be in

430
00:20:12.799 --> 00:20:15.559
<v Speaker 3>this role to do this work, there's a lot of

431
00:20:15.799 --> 00:20:17.480
<v Speaker 3>trust that I have in you to get this job done.

432
00:20:18.079 --> 00:20:20.279
<v Speaker 3>And I believe and through our conversations that you're making

433
00:20:20.279 --> 00:20:21.880
<v Speaker 3>a lot of the right decisions here.

434
00:20:22.240 --> 00:20:23.519
<v Speaker 1>But you continue to come to me for that. So

435
00:20:23.599 --> 00:20:24.920
<v Speaker 1>let's talk about that, you know what I mean.

436
00:20:25.000 --> 00:20:27.359
<v Speaker 3>Let's talk about how we can how we can make

437
00:20:27.359 --> 00:20:29.240
<v Speaker 3>sure that you feel great about the support that you

438
00:20:29.319 --> 00:20:31.240
<v Speaker 3>might need or feel that you need, but also feel

439
00:20:31.279 --> 00:20:34.920
<v Speaker 3>better about making these decisions on your own and feeling

440
00:20:35.000 --> 00:20:37.960
<v Speaker 3>good about knowing that sometimes there might be a learning

441
00:20:38.039 --> 00:20:39.680
<v Speaker 3>lesson here, you know. So like those are things I

442
00:20:39.680 --> 00:20:42.319
<v Speaker 3>think that leaders have to be a lot more intentional with.

443
00:20:42.400 --> 00:20:44.359
<v Speaker 2>Yeah, I think you're right, I think kind of the

444
00:20:44.400 --> 00:20:45.599
<v Speaker 2>last thing I want to say about this, I think

445
00:20:46.119 --> 00:20:49.839
<v Speaker 2>is important is that you know, oftentimes you know the

446
00:20:50.240 --> 00:20:52.759
<v Speaker 2>people who are coming to you to ask and asking

447
00:20:52.799 --> 00:20:57.799
<v Speaker 2>for help. You know they again, it'll start out with

448
00:20:57.839 --> 00:21:00.240
<v Speaker 2>them testing to see if they're allowed to. But if

449
00:21:00.240 --> 00:21:01.960
<v Speaker 2>you're doing the right things and telling them this is

450
00:21:01.960 --> 00:21:03.839
<v Speaker 2>what you expect out of them, and they're still not

451
00:21:03.960 --> 00:21:06.599
<v Speaker 2>doing it, then you might have to dig in a

452
00:21:06.640 --> 00:21:08.400
<v Speaker 2>little bit and find out why. You know, is it

453
00:21:08.440 --> 00:21:12.759
<v Speaker 2>possible they had a boss in the past who chastised

454
00:21:12.759 --> 00:21:15.400
<v Speaker 2>them when that boss was not involved, and that's what

455
00:21:15.400 --> 00:21:17.920
<v Speaker 2>they're kind of their their instinct is is to make

456
00:21:17.960 --> 00:21:20.119
<v Speaker 2>sure they're taking a partner to de risk the situation

457
00:21:20.279 --> 00:21:25.160
<v Speaker 2>and get validation before they move forward. But again, you know,

458
00:21:25.279 --> 00:21:27.200
<v Speaker 2>just because it might take a little extra work to

459
00:21:27.359 --> 00:21:31.200
<v Speaker 2>kind of coax a person out of that shell, it's

460
00:21:31.240 --> 00:21:33.480
<v Speaker 2>the right thing to do. And it might take some

461
00:21:34.559 --> 00:21:37.839
<v Speaker 2>examples of it happening over and over again. But the

462
00:21:38.440 --> 00:21:42.559
<v Speaker 2>major progress that gets made is not in validating of

463
00:21:42.599 --> 00:21:47.720
<v Speaker 2>the good decisions. It's in how that employee sees you

464
00:21:47.799 --> 00:21:50.640
<v Speaker 2>help them get through a wrong decision, and so you

465
00:21:50.640 --> 00:21:52.400
<v Speaker 2>can validate all you want to and make sure that

466
00:21:52.440 --> 00:21:55.440
<v Speaker 2>they are you know, they understand that, yeah, that was

467
00:21:55.480 --> 00:21:57.000
<v Speaker 2>a great decision. Good for you, that's exactly what I

468
00:21:57.039 --> 00:21:59.440
<v Speaker 2>would have done. You know, more power to you. Keep

469
00:21:59.440 --> 00:22:02.759
<v Speaker 2>making those decisions. That's all great and that's important. But

470
00:22:02.960 --> 00:22:05.039
<v Speaker 2>the first time the employee does not make the right

471
00:22:05.039 --> 00:22:07.920
<v Speaker 2>decision and you have to coach them on it, that

472
00:22:08.119 --> 00:22:10.559
<v Speaker 2>is going to be the moment where you truly validate

473
00:22:10.599 --> 00:22:12.480
<v Speaker 2>their decision to come to you or not come to

474
00:22:12.519 --> 00:22:14.640
<v Speaker 2>you on things. Because if you've told them over and

475
00:22:14.680 --> 00:22:17.039
<v Speaker 2>over again, don't come to me, I trust you, And

476
00:22:17.160 --> 00:22:19.720
<v Speaker 2>the first time they make the wrong decision, you chastise

477
00:22:19.759 --> 00:22:20.960
<v Speaker 2>them for making the wrong decision.

478
00:22:21.319 --> 00:22:22.599
<v Speaker 1>That will never happen again.

479
00:22:22.599 --> 00:22:25.920
<v Speaker 2>They will always come to you forever, and so it's

480
00:22:25.960 --> 00:22:27.839
<v Speaker 2>about how do you help them get through it in

481
00:22:27.880 --> 00:22:31.000
<v Speaker 2>a in a way that shows you have compassion, that

482
00:22:31.000 --> 00:22:33.359
<v Speaker 2>that lets them know there was a better way to

483
00:22:33.400 --> 00:22:36.440
<v Speaker 2>do it. But without making them feel like they shouldn't

484
00:22:36.480 --> 00:22:38.920
<v Speaker 2>have made the decision on their own, like it's it's

485
00:22:38.960 --> 00:22:42.160
<v Speaker 2>it's things like I can totally see why you made

486
00:22:42.200 --> 00:22:44.599
<v Speaker 2>this decision. These are these are the things I liked

487
00:22:44.640 --> 00:22:46.720
<v Speaker 2>about it. These are the things that you should think

488
00:22:46.720 --> 00:22:49.240
<v Speaker 2>about in the future going forward in order to help

489
00:22:49.279 --> 00:22:51.079
<v Speaker 2>you know, inform that a little bit better.

490
00:22:51.440 --> 00:22:54.039
<v Speaker 1>And and and I got you, and let's let's move

491
00:22:54.079 --> 00:22:54.440
<v Speaker 1>on now.

492
00:22:54.839 --> 00:22:58.440
<v Speaker 2>And the the more that you can kind of force

493
00:22:58.480 --> 00:23:02.839
<v Speaker 2>yourself into that box of making sure that the important

494
00:23:02.880 --> 00:23:06.119
<v Speaker 2>thing is not about you know, coaching them up on

495
00:23:06.279 --> 00:23:08.960
<v Speaker 2>what they did wrong, but about using it as an

496
00:23:08.960 --> 00:23:12.039
<v Speaker 2>exercise to validate the trust that they have.

497
00:23:12.079 --> 00:23:14.640
<v Speaker 1>In you to continue making decisions on their own.

498
00:23:15.119 --> 00:23:18.640
<v Speaker 2>That's where those moments matter and where you really kind

499
00:23:18.680 --> 00:23:21.119
<v Speaker 2>of define the relationship between you and the.

500
00:23:21.079 --> 00:23:23.319
<v Speaker 3>Employee absolutely, and with that it brings us to the

501
00:23:23.400 --> 00:23:25.720
<v Speaker 3>end of this episode. This is hacking your leadership. I'm

502
00:23:25.759 --> 00:23:27.640
<v Speaker 3>Lorenzo and I'm Chris, and we'll talk to you all

503
00:23:27.680 --> 00:23:28.079
<v Speaker 3>next time.
