WEBVTT 1 00:00:00.520 --> 00:00:10.480 Yell, ripped up, mad news, need advice? Who you don't have? 2 00:00:12.720 --> 00:00:17.719 Come running just as fast as we can. Shooter's gonna help. 3 00:00:18.000 --> 00:00:27.120 Come Man Dix is the Troubleshooter Show. No Tom Martine, Hello. 4 00:00:27.000 --> 00:00:29.600 Tom Martino here, Welcome to the show. Three all three 5 00:00:29.839 --> 00:00:32.359 seven one three talk three all three seven one three 6 00:00:32.479 --> 00:00:33.759 eight two five five. 7 00:00:34.520 --> 00:00:35.399 We have a. 8 00:00:35.359 --> 00:00:38.280 Lot to talk about today, and we'll start out, of course, 9 00:00:38.280 --> 00:00:40.640 with a phone call. If you have a phone issue, 10 00:00:40.840 --> 00:00:44.719 phone calls, our callers, our listeners take precedent three all 11 00:00:44.759 --> 00:00:46.880 three seven one three eight two five five. This hour 12 00:00:46.920 --> 00:00:48.640 brought to by water Pros. You know what I think 13 00:00:48.679 --> 00:00:51.520 about water. It's the number one supplement to your body, 14 00:00:51.560 --> 00:00:54.000 the number one supplement for health. And you get a 15 00:00:54.039 --> 00:00:58.359 healthy system installed in your whole house forever. Chemical is gone, 16 00:00:58.439 --> 00:01:01.679 chlorine gone, particle's gone, plastic's gone. 17 00:01:02.280 --> 00:01:02.799 Softening. 18 00:01:02.880 --> 00:01:07.480 Yes, drinking water reverse osmosis at the kitchen thirty nine 19 00:01:07.480 --> 00:01:10.159 to ninety five. You will never do better, Waterpros dot 20 00:01:10.200 --> 00:01:12.599 net three three eighty six y two five fifty five four. 21 00:01:13.040 --> 00:01:16.200 Raymond's on the phone. He says he's having a problem 22 00:01:16.239 --> 00:01:19.719 with west Era credit union. By the way, I get 23 00:01:19.719 --> 00:01:23.200 good reports about credit unions in general, I really do 24 00:01:23.439 --> 00:01:28.519 compared to banks. You know, I've recently decided I don't 25 00:01:28.599 --> 00:01:29.840 like banks. 26 00:01:30.040 --> 00:01:30.319 I don't. 27 00:01:30.359 --> 00:01:32.519 I don't think I've found a bank that really meets 28 00:01:32.560 --> 00:01:35.840 my needs. Except for an online bank. I have converted 29 00:01:35.840 --> 00:01:40.159 to one hundred percent online one hundred percent. They are 30 00:01:40.280 --> 00:01:43.000 brick and mortar in New York City, but they. 31 00:01:42.840 --> 00:01:44.400 Have gone on the internet. 32 00:01:44.799 --> 00:01:47.920 They do ach payments wires by phone. You can do 33 00:01:48.000 --> 00:01:50.959 anything you want electronically. You don't have to go in. 34 00:01:51.400 --> 00:01:55.319 They have good security, and it's just. 35 00:01:55.359 --> 00:01:58.719 Not worth the hassle of having a bank anymore. Just not. 36 00:01:59.599 --> 00:02:00.480 I mean, you. 37 00:02:00.519 --> 00:02:03.079 Get feed to death with these banks. 38 00:02:04.159 --> 00:02:05.760 And I had a lot of money in a bank, 39 00:02:06.000 --> 00:02:07.920 and you would think that they would be happy to 40 00:02:07.920 --> 00:02:10.080 have the money. Instead, I was feed to death with 41 00:02:10.159 --> 00:02:12.919 my checking And I'm going to tell you I looked 42 00:02:12.919 --> 00:02:15.360 at all the banks. There are not many good ones, 43 00:02:15.719 --> 00:02:19.000 not many, Raymond, what's wrong with the credit union? 44 00:02:19.199 --> 00:02:20.159 Tell me what's going on? 45 00:02:21.000 --> 00:02:22.759 Well, I was wrong with the credit union is that 46 00:02:23.800 --> 00:02:27.520 I would I was to a credit union and they 47 00:02:27.560 --> 00:02:32.159 gave me a credit card. And when it gave me 48 00:02:32.199 --> 00:02:36.319 the credit card, after that, I use it a few times. 49 00:02:36.360 --> 00:02:38.039 I pay it off every month because I'm a truck 50 00:02:38.120 --> 00:02:44.159 ribber over the road fifty years and anyway they take 51 00:02:44.199 --> 00:02:46.879 an agon cover a fraud. I turned to credit card. 52 00:02:47.039 --> 00:02:50.719 I went to a Targets and made the charge of 53 00:02:50.759 --> 00:02:53.520 one item for my daughter. I have a thirty three 54 00:02:53.599 --> 00:02:56.439 year old daughter with down Center, my herd guardian. And 55 00:02:56.520 --> 00:03:00.240 she's not very big, she's not very tall. So make 56 00:03:00.240 --> 00:03:02.919 a purchase of a nightgown. Leave out of the store. 57 00:03:03.000 --> 00:03:05.159 The girl that works for Target max my card out 58 00:03:05.159 --> 00:03:09.280 almost almost five thousand dollars worth the merchandise on women's clothes. 59 00:03:09.840 --> 00:03:10.840 And I'm guarantee you. 60 00:03:10.719 --> 00:03:13.479 Wait a minute, Wait a minute, so Raymond, Raymond, let 61 00:03:13.479 --> 00:03:14.240 me get this straight. 62 00:03:14.919 --> 00:03:16.680 You have a Westera credit. 63 00:03:16.439 --> 00:03:20.000 Union and then you have a visa card right, yes, 64 00:03:21.439 --> 00:03:24.199 And and you were using the visa car at Target 65 00:03:24.400 --> 00:03:27.639 the card and they used somebody there. 66 00:03:29.520 --> 00:03:32.159 Yes, that's I made one perces of a nightgown for 67 00:03:32.280 --> 00:03:32.680 my daughter. 68 00:03:32.759 --> 00:03:34.039 That was it, right? 69 00:03:34.159 --> 00:03:34.840 They have cameras. 70 00:03:35.199 --> 00:03:40.960 Okay, So how did how did the cashiers? How did 71 00:03:40.960 --> 00:03:42.919 the cashier steal your card? 72 00:03:43.759 --> 00:03:47.319 Because I use it to pay for the nightgown when 73 00:03:47.319 --> 00:03:50.599 I left out of there, out of the store is 74 00:03:50.639 --> 00:03:52.719 when she went and put a whole bunch of women's 75 00:03:52.719 --> 00:03:57.039 clothes on that card and maxed it out by the 76 00:03:57.199 --> 00:03:58.520 five thousand dollars. 77 00:03:59.360 --> 00:04:00.400 Now would I going. 78 00:04:00.400 --> 00:04:03.319 So, what is five dollars? What is West Starah doing? 79 00:04:03.599 --> 00:04:05.120 What is West Sarah doing about that? 80 00:04:05.240 --> 00:04:07.159 Now they close my account and. 81 00:04:07.159 --> 00:04:08.680 How do you know what happened? How do you know 82 00:04:08.719 --> 00:04:10.360 what happened right after you left. 83 00:04:10.800 --> 00:04:14.319 Because that's when it happened. I don't use that card uch. 84 00:04:14.360 --> 00:04:16.319 I'm a truck uyer. I drove trucks over the road 85 00:04:16.319 --> 00:04:19.319 for fifty years and I'll never maxed my card out 86 00:04:19.360 --> 00:04:23.000 ever one time. Right, I don't care who I was with. 87 00:04:23.240 --> 00:04:25.839 I am very responsible and I make good money. I 88 00:04:25.879 --> 00:04:28.800 am retired right now. I'm seventy eight years old and 89 00:04:29.639 --> 00:04:31.759 truck driving is so bad that so what. 90 00:04:31.720 --> 00:04:34.839 Are they doing for you? What are they doing for you? 91 00:04:35.480 --> 00:04:38.480 They told my talent and they just got re seek. 92 00:04:39.839 --> 00:04:42.120 They just closed my account. Now you got West zero. 93 00:04:43.000 --> 00:04:45.959 What they do they want? 94 00:04:46.519 --> 00:04:48.439 Are they saying you owe the five grand? 95 00:04:52.800 --> 00:04:55.240 They just ignoring the fact that they've got cameras in 96 00:04:55.279 --> 00:04:56.800 the store. And I walked out the store with a 97 00:04:56.800 --> 00:04:58.399 one little small bag in my hand. 98 00:04:59.000 --> 00:04:59.959 It wasn't five thousand. 99 00:05:00.120 --> 00:05:02.279 All you have to listen, all you Listen. 100 00:05:02.680 --> 00:05:04.959 All you have to do is can test the charge 101 00:05:05.199 --> 00:05:06.519 just contested. 102 00:05:06.800 --> 00:05:11.000 Well, the credit union posed my account and so I 103 00:05:11.000 --> 00:05:12.360 old number another account. 104 00:05:12.800 --> 00:05:16.600 Hold on, I opened up another count It was West 105 00:05:16.600 --> 00:05:20.240 Foggo at West Fogle Bank. They give the card to 106 00:05:20.279 --> 00:05:22.000 them to give it back to me because I opened 107 00:05:22.079 --> 00:05:25.040 up the account and I made one person. I went 108 00:05:25.040 --> 00:05:27.240 and had breakfast to prove that there was the same card. 109 00:05:28.120 --> 00:05:30.279 I knew it was the same car. 110 00:05:31.040 --> 00:05:34.160 Listen, Raymond, that's how bad this is. Getting the visa. 111 00:05:33.879 --> 00:05:37.600 Card, Raymond, Raymond, the visa card that you have right 112 00:05:37.639 --> 00:05:39.560 now where the charge is raided. 113 00:05:39.879 --> 00:05:41.759 Okay, don't what did. 114 00:05:41.639 --> 00:05:43.920 You do the car when they closed my account? 115 00:05:45.160 --> 00:05:45.600 Okay? 116 00:05:46.480 --> 00:05:48.759 But there was how much fraud on there? 117 00:05:48.839 --> 00:05:52.519 Five thousand five others were to close and out of 118 00:05:52.560 --> 00:05:55.680 a target you have to have. You have to be 119 00:05:55.759 --> 00:05:57.560 up more around to go into targets than by five 120 00:05:57.560 --> 00:05:58.600 thousand dollars were to close. 121 00:05:59.079 --> 00:06:00.600 No, Raymond, I believe you. 122 00:06:00.800 --> 00:06:03.759 What I'm trying to figure out is why your bank 123 00:06:04.399 --> 00:06:08.079 did not simply allow you to contest the charges. Did 124 00:06:08.120 --> 00:06:10.319 they tell you know those charges were real? 125 00:06:11.319 --> 00:06:13.639 They just want their money and they think that I'm 126 00:06:13.639 --> 00:06:15.319 going to be the one to pay it. I'm not 127 00:06:15.360 --> 00:06:15.800 giving them. 128 00:06:16.360 --> 00:06:19.319 How do you know that though, Raymond, did you actually go. 129 00:06:19.279 --> 00:06:20.519 Through this my account? 130 00:06:21.240 --> 00:06:23.959 They closed my account, they have the card, and then 131 00:06:24.040 --> 00:06:28.639 I opened up account at BMO, so they go and 132 00:06:28.680 --> 00:06:31.439 get in touch with BMO, get a card back to BMO. 133 00:06:31.600 --> 00:06:33.920 I mean to BMO to give back to me. That's 134 00:06:33.920 --> 00:06:36.519 what they did, so I wouldn't I had breakfast to 135 00:06:36.560 --> 00:06:40.079 prove that I went to breakfast and that I had. 136 00:06:39.920 --> 00:06:43.480 The Raymond, Here's what I don't it, Raymond, you're still 137 00:06:43.519 --> 00:06:49.560 not answering. Listen, I believe you. I'm outside just eat. 138 00:06:50.000 --> 00:06:53.680 Why did they when you said these are not my charges? 139 00:06:53.720 --> 00:06:58.600 Did you go through the the actual testing process? 140 00:07:00.959 --> 00:07:04.639 This just happened. They closed my account, they got the 141 00:07:04.720 --> 00:07:07.519 car back from me after they closed the account. 142 00:07:07.839 --> 00:07:08.839 When did they do this? 143 00:07:09.000 --> 00:07:09.240 When? 144 00:07:09.439 --> 00:07:12.000 When did it happen? Ray When did it happen. 145 00:07:12.319 --> 00:07:13.040 Two weeks ago? 146 00:07:13.519 --> 00:07:14.759 Okay? 147 00:07:14.879 --> 00:07:21.759 Okay, now listen, here's what I need to know. Did 148 00:07:21.879 --> 00:07:25.439 you just just tell me if you went online or 149 00:07:25.480 --> 00:07:29.279 went to the bank and contested the charges, just the 150 00:07:29.279 --> 00:07:30.240 ones you didn't make. 151 00:07:31.040 --> 00:07:33.439 I don't go online. I don't have the ability to 152 00:07:33.439 --> 00:07:34.800 go online. I don't use computer. 153 00:07:34.920 --> 00:07:38.680 How did okay, I have did they automatically closure account. 154 00:07:40.160 --> 00:07:42.680 And then you was the Massis security number in California. 155 00:07:43.160 --> 00:07:46.199 So I don't okay, Raymond, Raymond, man, this is what 156 00:07:46.439 --> 00:07:47.360 this can't Raymond. 157 00:07:47.360 --> 00:07:49.759 I need to put you on hold. Okay, this isn't working. 158 00:07:50.360 --> 00:07:52.959 He I can't get from him whether or not he 159 00:07:53.079 --> 00:07:56.240 tried to contest the charges. I absolutely can't get that 160 00:07:56.319 --> 00:07:57.639 out of him. I I don't know. 161 00:07:57.879 --> 00:07:58.639 What do you think? 162 00:07:58.920 --> 00:08:01.879 Well, yeah, it's I'm not easy to follow Raymond's story 163 00:08:02.000 --> 00:08:04.560 after the seames of the part where the five thousand 164 00:08:04.600 --> 00:08:05.839 dollars and ladies with right. 165 00:08:05.759 --> 00:08:07.000 Why do they close this account? 166 00:08:07.040 --> 00:08:09.319 Why is what are they doing now? What does he 167 00:08:09.399 --> 00:08:11.720 mean they gave him the same card back? I need 168 00:08:11.759 --> 00:08:12.240 someone to. 169 00:08:12.199 --> 00:08:14.000 Talk to if you yeah, I mean, if you want 170 00:08:14.000 --> 00:08:15.959 to give up right now, then I'll be happy to 171 00:08:16.000 --> 00:08:17.680 give him a call within a couple of minutes. 172 00:08:17.800 --> 00:08:20.839 Yeah, Raymond, let's call you back, man and see what's happening. 173 00:08:20.959 --> 00:08:24.160 I just don't understand. If you had charges like that, 174 00:08:24.560 --> 00:08:27.360 you can test them and they look into them. They 175 00:08:27.360 --> 00:08:30.360 don't close your account. Something is going on. We got 176 00:08:30.399 --> 00:08:32.679 to figure it out. I'm going to have Deputy d 177 00:08:32.919 --> 00:08:33.960 talk to you off the air. 178 00:08:34.639 --> 00:08:34.840 Yeah. 179 00:08:34.879 --> 00:08:38.440 And the term is called credit card charge dispute, so 180 00:08:38.519 --> 00:08:40.720 you can file that either in person at the. 181 00:08:40.639 --> 00:08:42.960 Brand, and they don't close accounts for that. They do 182 00:08:43.080 --> 00:08:44.039 those all the time. 183 00:08:44.080 --> 00:08:46.840 Something else is going on here, right I'll call Raymond 184 00:08:46.879 --> 00:08:48.759 within as soon as I get his phone number and 185 00:08:48.879 --> 00:08:50.600 see if I can get a proper thank you, bro. 186 00:08:50.720 --> 00:08:52.879 Three oh three seven one three eight two five five 187 00:08:53.240 --> 00:08:56.600 Rachel after the break on a juvenile detention facility she's 188 00:08:56.720 --> 00:08:59.559 upset with, and we will be right back with that 189 00:08:59.639 --> 00:09:02.639 and more coming up. Don't forget Compass Insurance Group for 190 00:09:02.759 --> 00:09:06.360 quotes on your insurance or the insurance checkup, a true 191 00:09:06.440 --> 00:09:08.840 unbiased look at what you're spending to see if you're 192 00:09:08.919 --> 00:09:12.879 under insured, over insured, paying too much, maybe you don't 193 00:09:12.879 --> 00:09:13.799 have enough coverage. 194 00:09:13.919 --> 00:09:15.919 Three oh three nine nine six nine thousand. 195 00:09:20.720 --> 00:09:23.960 Go with a sure thing Denver's Best roofer Excel roofing 196 00:09:24.080 --> 00:09:26.720 dot com. You don't pay a cent until you're content 197 00:09:30.120 --> 00:09:33.279 time for an insurance checkup, free, no obligation. In comparison, 198 00:09:33.399 --> 00:09:37.000 call Compass Insurance paying too much your coverage at dozens 199 00:09:37.000 --> 00:09:39.720 of insurance companies find out now three oh three seven 200 00:09:39.720 --> 00:09:42.080 to seven to one help. You'll think you're his only 201 00:09:42.159 --> 00:09:44.639 customer when you choose Frank durand the real estate Man 202 00:09:44.679 --> 00:09:48.159 dot com to list your home with Remax Alliance three 203 00:09:48.159 --> 00:09:55.159 oh three nine two zero sixteen twenty two. Yeah, so 204 00:09:55.399 --> 00:09:58.039 let's talk about this. Welcome to the show three oh 205 00:09:58.080 --> 00:10:01.039 three seven to one three talk Tenage has what you're 206 00:10:01.080 --> 00:10:03.679 looking for, window, siding, doors and more. They also have 207 00:10:03.759 --> 00:10:07.919 K and H painting pros now. So that's great Khwindows 208 00:10:07.960 --> 00:10:11.080 dot Com. Let's go to the phones now again. I 209 00:10:11.159 --> 00:10:14.000 hear Deputy D on the line with Raymond. We're gonna 210 00:10:14.000 --> 00:10:14.639 try to help him. 211 00:10:14.679 --> 00:10:15.000 Listen. 212 00:10:15.639 --> 00:10:17.679 When you have charges on your credit card, it happens 213 00:10:17.679 --> 00:10:20.159 to me all the time. You got to contest him. 214 00:10:20.399 --> 00:10:22.440 Here's the pain in the ass. Sometimes you can't just 215 00:10:22.480 --> 00:10:24.840 contest the charge and move on. They make you get 216 00:10:24.840 --> 00:10:28.519 a whole new card. I mean, it's getting ridiculous. Rachel, 217 00:10:29.039 --> 00:10:31.919 tell me what's going on. This sounds serious. With a 218 00:10:32.039 --> 00:10:38.080 juvenile detention facility, tell us your story from the beginning. 219 00:10:38.159 --> 00:10:43.879 Rachel, Hi, So my son is in a juvenile detention 220 00:10:43.960 --> 00:10:45.000 center in Colorado. 221 00:10:45.840 --> 00:10:47.919 And when was your son put in there? 222 00:10:49.440 --> 00:10:50.360 In January? 223 00:10:50.360 --> 00:10:50.960 October? 224 00:10:51.120 --> 00:10:53.879 Sorry October for what reason? 225 00:10:56.159 --> 00:11:00.679 He got in some trouble and then he was sentenced 226 00:11:00.759 --> 00:11:09.720 in January and they gave him fifteen months. 227 00:11:08.279 --> 00:11:11.399 So he has to be in there for fifth How 228 00:11:11.399 --> 00:11:13.519 old is he? 229 00:11:13.519 --> 00:11:15.399 He just turned sixteen in December. 230 00:11:17.320 --> 00:11:21.120 Okay, that's that's kind of sad, huh is this? Was 231 00:11:21.159 --> 00:11:22.960 he in a lot of trouble before or not? 232 00:11:25.600 --> 00:11:31.519 I mean in the last like two years, I would say. 233 00:11:30.120 --> 00:11:33.720 So when is this sentence up? When is this sentence up? 234 00:11:34.639 --> 00:11:38.080 So mandatory release date is December thirtieth. However he can 235 00:11:38.120 --> 00:11:42.639 get like a good time. They gave him credit for 236 00:11:43.240 --> 00:11:46.679 a time that he did because they went back to October. 237 00:11:46.320 --> 00:11:50.480 Right right, right, right right, So what's happening right now 238 00:11:50.480 --> 00:11:54.039 with it? What's going on? Why are you calling us? 239 00:11:54.279 --> 00:12:00.720 So basically, he's getting restrained and there's like six staff 240 00:12:00.840 --> 00:12:07.039 members at a time, and they are I feel from 241 00:12:07.080 --> 00:12:09.799 what's been told to me by other kids in there 242 00:12:10.320 --> 00:12:13.360 and him, that they're using excessive force. And so what 243 00:12:13.840 --> 00:12:14.919 I'm being now, why. 244 00:12:14.759 --> 00:12:17.159 Is he being but but let's go back to the beginning. 245 00:12:17.480 --> 00:12:20.559 Why is he being restrained? To begin with? 246 00:12:21.559 --> 00:12:25.840 So anytime for this, not this last time, but the 247 00:12:25.879 --> 00:12:30.519 time before that, he was sitting on a table. They 248 00:12:30.519 --> 00:12:32.240 told him not to sit on the table, and then 249 00:12:32.279 --> 00:12:35.120 it escalated from there. And so they ended up restraining him. 250 00:12:35.840 --> 00:12:40.159 So the problem is is that it's being told to 251 00:12:40.159 --> 00:12:43.440 me that they're taking these kids into their rooms where 252 00:12:43.480 --> 00:12:45.279 there's no cameras and they're beating them up. 253 00:12:46.240 --> 00:12:48.320 So now, wait a minute, is that what your son? 254 00:12:48.480 --> 00:12:50.559 Is that what your son said happened? 255 00:12:51.639 --> 00:12:53.919 That's what he has said. And other children from the 256 00:12:53.960 --> 00:12:56.039 facility have talked to me on the phone and reported 257 00:12:56.039 --> 00:12:56.559 the same thing. 258 00:12:57.399 --> 00:12:59.639 Yes, and the guards are doing this. 259 00:13:01.080 --> 00:13:02.960 That that is what I'm being told. So I did 260 00:13:02.960 --> 00:13:06.639 some research and I found a report about six or 261 00:13:06.679 --> 00:13:10.639 seven years ago. This mom wrote a blog about it 262 00:13:10.840 --> 00:13:13.080 that this hit her daughter was at the same facility. 263 00:13:14.080 --> 00:13:16.919 And what's the name of the facility. What's the name 264 00:13:16.919 --> 00:13:19.080 of it, let's just name it. 265 00:13:19.080 --> 00:13:23.200 It's Platt Valley in Greeley, Colorado, Platt. 266 00:13:23.279 --> 00:13:25.120 So can I ask something? 267 00:13:25.279 --> 00:13:28.200 Is your is your I just want to get some perspective, 268 00:13:28.279 --> 00:13:31.240 truly and try to be as objective as you can. 269 00:13:31.720 --> 00:13:32.919 Is your son a smart ass? 270 00:13:34.720 --> 00:13:34.919 Oh? 271 00:13:35.000 --> 00:13:38.279 He definitely is a teenager for sure? Can be yes? 272 00:13:39.120 --> 00:13:42.600 Yes, So what do you think do you think that 273 00:13:43.320 --> 00:13:44.559 what they shouldn't have done? 274 00:13:44.600 --> 00:13:46.519 What they did? Or tell me what you think? 275 00:13:47.759 --> 00:13:50.519 Well, I think that you know they're supposed to be 276 00:13:50.559 --> 00:13:54.399 trained to if they have to restrain a child, which 277 00:13:54.399 --> 00:13:56.759 it seems like it's happening a lot in there, and 278 00:13:56.840 --> 00:14:01.679 I feel like they're not They're not able to deal 279 00:14:01.840 --> 00:14:04.360 with certain children in there who had I. 280 00:14:04.279 --> 00:14:05.559 Get it, you know, I get it. 281 00:14:05.840 --> 00:14:09.679 So no, they should not listen, they should not use 282 00:14:09.720 --> 00:14:13.000 excessive force, no matter what people are in there for. 283 00:14:13.240 --> 00:14:22.039 I mean, they're serving their sentence precautions. So, yeah, did 284 00:14:22.080 --> 00:14:25.200 you what have you done so far? What action have 285 00:14:25.320 --> 00:14:26.279 you taken so far? 286 00:14:27.759 --> 00:14:31.360 So I have asked for the photos of the injuries 287 00:14:32.240 --> 00:14:36.039 from the facility, and the director told me to fill 288 00:14:36.080 --> 00:14:39.559 out a bunch of release forms and to get the photos. 289 00:14:39.639 --> 00:14:42.240 So I filled out the release forms and then the 290 00:14:42.559 --> 00:14:45.879 staff in the records department told me that I couldn't 291 00:14:45.879 --> 00:14:50.519 have the photos. They will only release them to the police. 292 00:14:50.679 --> 00:14:53.960 So I actually contacted this mother who went through the 293 00:14:54.000 --> 00:14:57.440 same thing six or seven years ago, and EPs has 294 00:14:57.480 --> 00:15:00.720 been involved. They take whenever this kind of thing happens, 295 00:15:00.720 --> 00:15:05.399 they are contacted, and so what they're what they do 296 00:15:05.519 --> 00:15:08.240 is they just close the case because there's no camera footage. 297 00:15:08.279 --> 00:15:11.000 Well the problem is, no, I get it, I get it. 298 00:15:11.159 --> 00:15:11.720 I get it. 299 00:15:13.159 --> 00:15:17.120 Yeah, So this mom who went through this six or 300 00:15:17.120 --> 00:15:19.440 seven years ago with her daughter in the same facility, 301 00:15:19.480 --> 00:15:23.159 wrote a blog online and CPS wrote in the report 302 00:15:23.200 --> 00:15:27.000 that the staff members needed to be wearing body camps, 303 00:15:27.320 --> 00:15:29.559 and so here we are six or seven years later 304 00:15:29.600 --> 00:15:31.519 and they still don't have body camp. 305 00:15:32.120 --> 00:15:35.879 Hey, can you, Rachel, do me a favor. Rachel, I 306 00:15:35.919 --> 00:15:37.679 need you to do me a favor. Hang on the 307 00:15:37.679 --> 00:15:38.360 line for a sec. 308 00:15:38.440 --> 00:15:38.639 Here. 309 00:15:38.960 --> 00:15:41.799 We're going to take this on and I want to 310 00:15:41.799 --> 00:15:46.159 get my criminal defense attorney on if we can. Joe Lazara, 311 00:15:46.480 --> 00:15:49.200 the one that's uh who works with our show as 312 00:15:49.240 --> 00:15:52.600 an expert, and he's a criminal defense attorney. I want 313 00:15:52.600 --> 00:15:55.200 to ask him. He'll know a lot about this. So 314 00:15:55.360 --> 00:15:59.159 hang on, okay. Three oh three seven one three talk 315 00:15:59.240 --> 00:16:03.159 three oh three seven one three A two five five. Yeah, 316 00:16:03.320 --> 00:16:07.720 that sucks, Okay, I mean, listen, maybe there's some exaggeration. 317 00:16:08.000 --> 00:16:11.720 We hear this a lot, but there there are people 318 00:16:11.879 --> 00:16:14.720 in the system of justice. They get sick and tired 319 00:16:14.720 --> 00:16:17.519 of doing it. They they start abusing people. 320 00:16:17.600 --> 00:16:17.879 Listen. 321 00:16:19.000 --> 00:16:21.720 I don't want to give you details, but I know 322 00:16:21.879 --> 00:16:27.159 people who are incarcerated, not guilty, just awaiting their first hearing. 323 00:16:27.759 --> 00:16:31.159 And it happens with duys and stuff like that. And 324 00:16:31.720 --> 00:16:35.559 these people all tell the same story. They're treated like crap. 325 00:16:35.559 --> 00:16:39.799 They're treated treated like convicted murderers. I mean, look, if 326 00:16:39.799 --> 00:16:42.799 you're convicted of a crime, you're doing your time. There's 327 00:16:42.840 --> 00:16:46.759 no reason for it to be severe or harsh in 328 00:16:46.840 --> 00:16:49.480 any way. Now, who knows this guy might be a 329 00:16:49.559 --> 00:16:52.399 wise ass? And all the guards are doing is what 330 00:16:52.440 --> 00:16:55.320 they're supposed to do. You never really know, but we 331 00:16:55.440 --> 00:16:58.519 will look into it. Three O three seven one three 332 00:16:58.600 --> 00:17:01.399 eight two five five. But he D now and I'm 333 00:17:01.440 --> 00:17:03.879 going to go back to D and talk to him. D. 334 00:17:04.279 --> 00:17:09.759 What about the gentleman who called Raymond about his West 335 00:17:09.759 --> 00:17:10.119 s era? 336 00:17:10.519 --> 00:17:12.920 Yeah, Tom, I just got off the phone with Raymond, 337 00:17:13.160 --> 00:17:17.480 and he's not real easy to to to work with it. 338 00:17:17.640 --> 00:17:20.599 He's upset, you know, but he won't he won't take 339 00:17:20.599 --> 00:17:22.240 a step back and look at the problem. 340 00:17:22.319 --> 00:17:24.720 Yeah, and he continues to bring in a huge amount 341 00:17:24.720 --> 00:17:26.880 of aurow of and information into the conversations. 342 00:17:26.960 --> 00:17:28.559 Did he ever can test the charge? 343 00:17:28.599 --> 00:17:28.640 It? 344 00:17:28.799 --> 00:17:31.839 Just like, I'm still unclear. So here's where we left this. 345 00:17:33.279 --> 00:17:36.799 He is going to he's almost home. He's going to 346 00:17:36.880 --> 00:17:39.480 scan and email me the last couple of statements he 347 00:17:39.519 --> 00:17:42.240 got from West Sara, so I can see you know 348 00:17:42.319 --> 00:17:44.039 what the you know, and he's going to mark the 349 00:17:44.640 --> 00:17:46.240 put a check mark or an X or something on 350 00:17:46.279 --> 00:17:48.160 the fraudulent charges, and. 351 00:17:48.160 --> 00:17:49.119 I want to start with that. 352 00:17:49.480 --> 00:17:52.880 I'll call with Stara and I'll find out what the 353 00:17:52.960 --> 00:17:56.119 first official process is for him to open a credit 354 00:17:56.119 --> 00:17:57.319 card charge dispute. 355 00:17:57.799 --> 00:17:58.440 I have a. 356 00:17:58.359 --> 00:18:02.319 Feeling that this interaction with a lady at Lestero, whose 357 00:18:02.400 --> 00:18:05.160 name he doesn't even have, was very similar to his 358 00:18:05.200 --> 00:18:08.759 interaction with us, with us, which is very emotional, right 359 00:18:08.920 --> 00:18:09.319 kind of thing. 360 00:18:09.440 --> 00:18:11.759 I don't think he never and they just went and 361 00:18:11.799 --> 00:18:13.839 closed his account because he didn't deal with them. 362 00:18:13.920 --> 00:18:17.720 Yeah, he just said. The understanding I got is that 363 00:18:18.119 --> 00:18:19.880 he got this. This happened about a month and a 364 00:18:19.880 --> 00:18:23.720 half ago. Shortly thereafter he got the bill for over 365 00:18:23.759 --> 00:18:27.440 five thousand dollars with electrically fraudulent charges and he just 366 00:18:27.480 --> 00:18:28.160 didn't pay it. 367 00:18:28.759 --> 00:18:30.799 So I have a feeling that's why they closed. 368 00:18:30.440 --> 00:18:33.039 This, right, and he never actually did the protest. 369 00:18:33.079 --> 00:18:34.680 Yeah, we need to go through the process. 370 00:18:34.759 --> 00:18:37.279 So I'll help walk him through that process after I 371 00:18:37.279 --> 00:18:38.599 get some advice from west Era. 372 00:18:38.799 --> 00:18:41.119 All right, three oh three seven one three talk seven 373 00:18:41.160 --> 00:18:43.799 one three eight two five five listen if you're looking 374 00:18:43.839 --> 00:18:47.119 for replacement heating and air eight eight eight Heating dot 375 00:18:47.160 --> 00:18:51.079 Com one of the only sponsors who guarantees the absolute 376 00:18:51.079 --> 00:18:53.400 lowest price for high efficiency installations. 377 00:18:53.599 --> 00:18:54.839 That's what they specialize in. 378 00:18:55.240 --> 00:18:57.240 They'll do a deep clean for forty five bucks, but 379 00:18:57.319 --> 00:19:00.599 the real deal is what they're doing for you. 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You'll think you're his only customer when 389 00:19:35.640 --> 00:19:38.119 you choose Frank durand the real estate Man dot com 390 00:19:38.160 --> 00:19:41.240 to list your home with Remax Alliance three oh three 391 00:19:41.359 --> 00:19:47.680 nine two zero sixteen twenty two. Hi Tom Martinez here 392 00:19:47.720 --> 00:19:51.200 three oh three seven one three talk seven one three 393 00:19:51.319 --> 00:19:52.720 eight two five five Rachel. 394 00:19:53.599 --> 00:19:56.599 We have a call into our criminal defense attorney and 395 00:19:56.759 --> 00:19:57.720 UH Kachina. 396 00:19:57.799 --> 00:19:58.319 He'll be on. 397 00:20:00.119 --> 00:20:00.680 I'm trying. 398 00:20:00.759 --> 00:20:03.720 So maybe he hasn't take me back yet. 399 00:20:05.000 --> 00:20:08.039 Okay, he'll probably contexts back Rachel, and then we'll call 400 00:20:08.079 --> 00:20:11.079 you back. But basically, what I want to know is, 401 00:20:11.319 --> 00:20:13.480 what have you actually done so far? 402 00:20:13.960 --> 00:20:15.519 Officially? What have you done? 403 00:20:17.200 --> 00:20:17.400 Well? 404 00:20:17.519 --> 00:20:20.519 I was trying to get the photos so that I 405 00:20:20.559 --> 00:20:21.759 could show proof. 406 00:20:22.880 --> 00:20:24.359 Okay, they got it at. 407 00:20:24.359 --> 00:20:25.519 Least the photos. 408 00:20:26.960 --> 00:20:30.079 Now why tell me why there are photos? Why? 409 00:20:30.279 --> 00:20:30.720 Why is? 410 00:20:32.079 --> 00:20:33.640 Tell me why there are photos? 411 00:20:34.640 --> 00:20:38.039 So when they take apparently when they take these kids 412 00:20:38.079 --> 00:20:40.359 back to the room, they're beating them up. So my 413 00:20:40.519 --> 00:20:45.079 son was on concussion precautions. He has markings all over him. 414 00:20:45.160 --> 00:20:47.640 Yeah, but who took who took the pictures? If they're 415 00:20:47.680 --> 00:20:49.839 beating kids up, why would they take pictures of it? 416 00:20:52.599 --> 00:20:56.480 I don't know medical staff takes the pictures. I don't 417 00:20:56.480 --> 00:20:59.319 medical I don't think. I don't know if they when 418 00:20:59.359 --> 00:20:59.960 that situation. 419 00:21:00.039 --> 00:21:02.440 Here's what I want to know. Now, Now, do you 420 00:21:02.559 --> 00:21:04.039 visit your son? Is that how you know? 421 00:21:04.160 --> 00:21:05.480 Or do you talk to him? How do you know 422 00:21:05.519 --> 00:21:05.839 all this? 423 00:21:07.680 --> 00:21:11.039 I visit virtually, I was at his court date. I 424 00:21:11.119 --> 00:21:12.720 actually am out of state right now. 425 00:21:13.960 --> 00:21:15.960 And then when you talk to other kids how did 426 00:21:16.000 --> 00:21:18.559 you hear from other kids? You say that other kids 427 00:21:18.559 --> 00:21:20.920 say it's happening too. How do you hear from them? 428 00:21:22.680 --> 00:21:24.880 Yeah, so when I've spoken to him on the phone, 429 00:21:25.039 --> 00:21:27.079 another kid will get on the phone and they all 430 00:21:27.119 --> 00:21:27.880 say the same thing. 431 00:21:27.960 --> 00:21:33.000 Okay, okay, I got how many times? Though? 432 00:21:33.920 --> 00:21:37.519 Is this no I get it? Is this repeated? Or 433 00:21:38.039 --> 00:21:40.359 are you talking about one incident with your son? 434 00:21:41.799 --> 00:21:45.240 So we're on the second incident right now, and they're saying, See, 435 00:21:45.319 --> 00:21:48.759 they'll say things like, so his father was in there 436 00:21:48.880 --> 00:21:51.119 years and years ago when he was a juvenile, and 437 00:21:51.160 --> 00:21:54.119 they know his father and told him. They'll say things 438 00:21:55.160 --> 00:21:57.319 like you're going to get the same treatment your dad 439 00:21:57.400 --> 00:22:00.960 got while they're kneeing and men meet him in the 440 00:22:01.000 --> 00:22:04.279 head and yeah, so this is this is the reports 441 00:22:04.319 --> 00:22:08.680 that I'm getting. And then there's there's okay, markings all 442 00:22:08.680 --> 00:22:09.119 over his. 443 00:22:09.119 --> 00:22:10.839 Body that I've seen for myself. 444 00:22:12.079 --> 00:22:14.000 That's why I tried to get the photos, but they 445 00:22:14.039 --> 00:22:15.160 will not release them to me. 446 00:22:15.480 --> 00:22:18.359 Well, do you guys know, hold on a second, when 447 00:22:18.400 --> 00:22:21.079 he went through this offense, what is the actual offense? 448 00:22:21.079 --> 00:22:23.200 What is he in there for? Because there's a reason I'm. 449 00:22:23.079 --> 00:22:30.079 Asking, Oh, can I just say it's a misdemeanor do 450 00:22:30.160 --> 00:22:31.759 I have I don't know, Okay, I really. 451 00:22:31.680 --> 00:22:34.599 Want that's all it is. It's no, it's fine. It's 452 00:22:34.640 --> 00:22:35.359 a misdemeanor. 453 00:22:35.880 --> 00:22:40.160 Okay, yeah, Now I don't understand. And he was he 454 00:22:40.359 --> 00:22:42.079 sentenced for a total of one year. 455 00:22:42.000 --> 00:22:46.960 Right, well, fifteen months. They gave him some time served, 456 00:22:47.640 --> 00:22:49.759 so he's supposed to be in there with the mandatory 457 00:22:49.799 --> 00:22:53.039 release date of December thirtieth, so he can get out 458 00:22:53.079 --> 00:22:55.279 early and do you like not? 459 00:22:55.480 --> 00:22:57.960 No, that's with good behavior. But he's not going to 460 00:22:57.960 --> 00:22:59.000 get out early, right. 461 00:22:58.880 --> 00:23:01.279 But he keeps not getting yes, so he'll earn a 462 00:23:01.359 --> 00:23:04.920 level and then then something like this will happen. And 463 00:23:05.000 --> 00:23:07.440 so but there's also you know, there's a lot to 464 00:23:07.640 --> 00:23:12.759 this because he has like certain things like in his room, 465 00:23:13.359 --> 00:23:17.920 notebooks where he can write stuff, and they're not they're 466 00:23:18.000 --> 00:23:21.359 not level earned, so they'll take they'll take his stuff 467 00:23:21.400 --> 00:23:22.240 and not give it back. 468 00:23:22.720 --> 00:23:25.839 He'll get to tell me why are they picking are 469 00:23:25.880 --> 00:23:27.119 they picking on him? 470 00:23:29.119 --> 00:23:33.880 Or this is going on for other kids as well, 471 00:23:34.759 --> 00:23:40.359 And I have several meetings set up with the staff 472 00:23:40.359 --> 00:23:42.400 there to figure out what's going on. But a lot 473 00:23:42.480 --> 00:23:45.920 of these kids have diagnosis like PTSD. You know, a 474 00:23:45.920 --> 00:23:47.720 lot of them have been through trauma in their life, 475 00:23:47.839 --> 00:23:49.319 you know, and so well, okay. 476 00:23:49.079 --> 00:23:51.680 Well did you ever get your meeting? Did you ever 477 00:23:51.759 --> 00:23:52.920 get your meeting? 478 00:23:54.119 --> 00:23:58.640 So I have a meeting today, but they have cleared it. 479 00:23:58.799 --> 00:24:01.720 Okay, will you return? You call us back and let 480 00:24:01.839 --> 00:24:02.839 please call us. 481 00:24:02.759 --> 00:24:06.039 Back and let us know for Rachel Toms. 482 00:24:06.039 --> 00:24:09.119 Go ahead. By the way, bo, are you and docback 483 00:24:09.160 --> 00:24:10.079 at the station. 484 00:24:10.359 --> 00:24:13.079 We're here staring at each other looking for something to do. 485 00:24:13.119 --> 00:24:14.720 Good. I want to make sure I'm going to put 486 00:24:14.759 --> 00:24:17.920 you to work. Go ahead. What is your suggestion, Rachel? 487 00:24:18.000 --> 00:24:22.160 Did you happen to contact the Western Regional Office of 488 00:24:22.240 --> 00:24:23.559 the Bureau of Prisons. 489 00:24:25.200 --> 00:24:27.160 No, I'll give you a phone number. 490 00:24:27.200 --> 00:24:31.480 You can call them and they'll find out what office 491 00:24:31.640 --> 00:24:34.920 controls that facility in Greeley. 492 00:24:34.559 --> 00:24:40.640 And you can file an official complaint. It's Bureau. 493 00:24:40.920 --> 00:24:44.440 It's the Bureau of Prisons and it's the Western Regional Office. 494 00:24:44.480 --> 00:24:46.079 I'm going to give you the phone number. 495 00:24:47.000 --> 00:24:48.559 It's you want to do it right now? 496 00:24:48.720 --> 00:24:49.119 Sure? 497 00:24:51.359 --> 00:24:52.799 Does this deal with juveniles? 498 00:24:53.200 --> 00:24:55.680 Well, yes, it's the whole prison system. But they'll get 499 00:24:55.720 --> 00:24:59.319 you in touch. What office deals with the juvenile facilities? 500 00:25:00.400 --> 00:25:01.880 Okay, great, thank you. 501 00:25:02.359 --> 00:25:05.599 It's two oh nine area code two oh nine nine 502 00:25:05.680 --> 00:25:09.920 five six ninety seven hundred. I'd call him right now 503 00:25:09.960 --> 00:25:13.960 and get a complaint going against this facility in Greeley. 504 00:25:15.319 --> 00:25:15.559 Yeah. 505 00:25:15.599 --> 00:25:22.920 Absolutely, Hey, Rachel, have you tried getting your representative involved 506 00:25:22.920 --> 00:25:26.160 in this, any kind of anybody in the legislature that 507 00:25:26.240 --> 00:25:26.880 you've talked to. 508 00:25:28.480 --> 00:25:28.759 Now? 509 00:25:30.279 --> 00:25:32.839 Well, I think that would also be a good thing 510 00:25:32.880 --> 00:25:35.799 to do, is find out who your state representative is 511 00:25:36.319 --> 00:25:38.599 and then talk to them about it and see if 512 00:25:38.640 --> 00:25:41.279 they can put some pressure on to get some information 513 00:25:41.440 --> 00:25:44.720 for you or to you know, get the prison to 514 00:25:44.759 --> 00:25:47.000 be a little bit a bit more transparent. 515 00:25:48.559 --> 00:25:51.640 Okay, I listen. 516 00:25:51.480 --> 00:25:54.319 I want you to call us back, Rachel. I want 517 00:25:54.359 --> 00:25:55.039 you to call us back. 518 00:25:55.079 --> 00:25:55.359 Listen. 519 00:25:55.440 --> 00:25:57.720 I want to tell you something, and I think you've 520 00:25:57.759 --> 00:26:00.160 found this. Let me let me ask you, honestly, you 521 00:26:00.160 --> 00:26:02.839 have found this. Whenever you say you have a kid 522 00:26:03.160 --> 00:26:07.599 or or a relative in detention or jail, whatever, prison, 523 00:26:07.720 --> 00:26:10.480 it doesn't matter, and then you go ahead to say 524 00:26:10.920 --> 00:26:13.960 he's being mistreated, I'll bet you get the eyes rolling 525 00:26:14.359 --> 00:26:17.759 and like sure, you know what? Or do you get 526 00:26:17.799 --> 00:26:21.480 people sympathetic? What is your first repe Because Rachel, people. 527 00:26:21.200 --> 00:26:23.519 Tend to think, uh, you know, they're in you know, 528 00:26:23.839 --> 00:26:27.000 they're convicted, they're in trouble, they're doing their time, they're 529 00:26:27.039 --> 00:26:30.839 just bitching and moaning. But is that the impression you 530 00:26:30.880 --> 00:26:33.000 get or do you get sympathetic ears? 531 00:26:34.200 --> 00:26:37.279 You know, I think my family has been very synthetic. 532 00:26:37.400 --> 00:26:40.799 I really haven't talked to anyone in the outside world 533 00:26:40.880 --> 00:26:44.720 about it. Ye kind of prose. But I did reach 534 00:26:44.720 --> 00:26:47.960 out to that mom who wrote that blog because it 535 00:26:48.000 --> 00:26:52.960 happened to her daughter, and you know, she she really 536 00:26:53.039 --> 00:26:54.920 had a hard time with it. Nobody would help her, 537 00:26:55.200 --> 00:26:56.960 so she went through kind of and it was the 538 00:26:57.000 --> 00:27:02.480 same facility Platte Valley, same facility, and the girl is 539 00:27:02.480 --> 00:27:05.960 saying the same exact thing that these other children, including mine, 540 00:27:05.960 --> 00:27:08.160 are saying. They take them to the room where there's 541 00:27:08.160 --> 00:27:10.079 no cameras and they beat the living hell. 542 00:27:09.960 --> 00:27:10.359 Out of them. 543 00:27:10.960 --> 00:27:15.119 Yeah, you know that's going on. That's dead wrong. That's 544 00:27:15.160 --> 00:27:15.680 dead wrong. 545 00:27:15.839 --> 00:27:16.480 It's horrible. 546 00:27:16.720 --> 00:27:19.200 I mean, can you is there a way you can 547 00:27:19.200 --> 00:27:23.079 get us contact information for yourself along with that other woman. 548 00:27:23.440 --> 00:27:26.960 Maybe we'll call you off the air and talk about this. Hey, 549 00:27:27.000 --> 00:27:30.920 Deputy Bow, Yes, Deputy Bow, I want to sign you 550 00:27:31.039 --> 00:27:33.559 assign you this to just do some probing. 551 00:27:33.960 --> 00:27:37.799 Bo's pretty damn good at that and don't contact them yet, 552 00:27:37.799 --> 00:27:41.079 but just talk to that previous mom and see, you know, 553 00:27:41.160 --> 00:27:42.920 let's assess the credibility here. 554 00:27:43.599 --> 00:27:46.519 Okay, let's just assess the credibility. 555 00:27:46.559 --> 00:27:49.559 Rachel, hang on and uh Kaschina's going to get information 556 00:27:49.680 --> 00:27:52.519 from you. I'm Tom Martine three O three seven one 557 00:27:52.519 --> 00:27:54.400 three eight two five five D. Do you have an 558 00:27:54.480 --> 00:27:56.599 update of any kind because I saw you on the phone. 559 00:27:56.759 --> 00:27:58.599 Yeah, I was on the phone, but I'm still waiting 560 00:27:58.680 --> 00:28:01.079 for that gentleman to send me the last couple of 561 00:28:01.079 --> 00:28:02.119 statements from Wetara. 562 00:28:02.519 --> 00:28:04.119 He did say something that that's. 563 00:28:04.000 --> 00:28:06.240 Very and it's just a guy who went to Target 564 00:28:06.720 --> 00:28:09.839 bought a nightgown for his daughter. She's disabled. He wanted 565 00:28:09.920 --> 00:28:13.200 us to know, you know, he's the caretaker. Right after 566 00:28:13.240 --> 00:28:15.599 he left the store, five thousand dollars worth of clothes 567 00:28:15.599 --> 00:28:16.960 show up on the same credit card. 568 00:28:17.279 --> 00:28:19.960 He believes it was the clerk. He didn't tell us why, 569 00:28:20.000 --> 00:28:21.640 but he said who else could it be? 570 00:28:21.960 --> 00:28:22.519 So go ahead. 571 00:28:22.960 --> 00:28:23.160 Yeah. 572 00:28:23.200 --> 00:28:26.640 So something he said that was very very interesting and 573 00:28:26.839 --> 00:28:30.039 got me very suspicious is he said that when I 574 00:28:30.039 --> 00:28:32.119 asked him for we Stara's statements, he said, oh, I, 575 00:28:32.240 --> 00:28:35.079 you know, I I really have very few of them. 576 00:28:35.119 --> 00:28:37.000 And I said, well, they send you one every month. 577 00:28:37.480 --> 00:28:40.519 He said, no, they don't. I only get them a 578 00:28:40.519 --> 00:28:42.519 couple of times a year or something like that. I 579 00:28:42.599 --> 00:28:44.240 wonder what is going on. But what I think is 580 00:28:44.279 --> 00:28:46.240 going on is I didn't tell him this, but I 581 00:28:46.279 --> 00:28:50.119 want to his mail maybe getting stolen. And if that's 582 00:28:50.160 --> 00:28:51.079 the case. 583 00:28:50.960 --> 00:28:51.799 That only thinks to me. 584 00:28:52.160 --> 00:28:54.559 Well, he said that he doesn't get a monthly statement 585 00:28:54.599 --> 00:28:57.079 from wes Stara, But I know for a fact that 586 00:28:57.200 --> 00:28:59.720 all credit card issuers send you a monthly stayah, but 587 00:29:00.000 --> 00:29:02.200 whether you want it or not the end of state. 588 00:29:02.160 --> 00:29:03.720 Let's let's figure out what the hell is. 589 00:29:03.759 --> 00:29:07.200 So if somebody is stealing his mail, I don't think one. Yeah, 590 00:29:07.240 --> 00:29:08.880 we'll find out, but let's see what. 591 00:29:08.759 --> 00:29:10.319 The I just don't think. 592 00:29:10.559 --> 00:29:14.160 I think when everything goes perfectly, he does well. I 593 00:29:14.160 --> 00:29:16.240 think when he gets a ripple like this, like oh, 594 00:29:16.240 --> 00:29:19.519 I didn't make these charges, he just assumes everyone's going 595 00:29:19.559 --> 00:29:21.720 to believe him and do what it takes. He has 596 00:29:21.799 --> 00:29:25.079 to actually take the action, and he has to be proactive. 597 00:29:25.079 --> 00:29:27.400 And I think he was kind of pissed because he 598 00:29:27.440 --> 00:29:29.279 went into the bank and probably said these are not 599 00:29:29.400 --> 00:29:30.920 mine and then refused to. 600 00:29:30.880 --> 00:29:31.400 Deal with it. 601 00:29:31.599 --> 00:29:34.440 Yeah, and Furthermore, he told the bank to go to 602 00:29:34.559 --> 00:29:37.440 Target and look at the videos from the target register. 603 00:29:38.079 --> 00:29:41.240 So between that and his communications style, which is very 604 00:29:42.359 --> 00:29:44.519 I think they just said, dude, you know, have a 605 00:29:44.599 --> 00:29:44.960 nice day. 606 00:29:44.960 --> 00:29:45.240 We're now. 607 00:29:45.319 --> 00:29:46.680 So what we're going to do is help him do 608 00:29:46.720 --> 00:29:49.720 it an actual formal complaint, all right. Three oh three 609 00:29:49.880 --> 00:29:54.039 seven one three eight two five five CMG Financial still 610 00:29:54.079 --> 00:29:57.400 doing loans, reverse loans, regular loans, the all in one loan, 611 00:29:57.440 --> 00:29:59.799 which is a thirty year line of credit. I love 612 00:29:59.839 --> 00:30:02.119 that to call her friend John over there three oh 613 00:30:02.200 --> 00:30:04.519 three eight A two sixty six seven nine partner in 614 00:30:04.599 --> 00:30:11.960 lending dot com. Go with a sure thing Denver's best 615 00:30:12.039 --> 00:30:14.920 roofer Excel Roofing dot com. You don't pay a cent 616 00:30:15.119 --> 00:30:21.200 until you're content. Time for an insurance check up free, 617 00:30:21.279 --> 00:30:25.000 no obligation. In comparison, call Compass Insurance paying too much 618 00:30:25.119 --> 00:30:28.079 your coverage at dozens of insurance companies find out now 619 00:30:28.160 --> 00:30:30.640 three oh three seven seven to one help. You'll think 620 00:30:30.680 --> 00:30:33.240 you're his only customer when you choose Frank durand the 621 00:30:33.279 --> 00:30:35.920 real estate Man dot com to list your home with 622 00:30:36.039 --> 00:30:43.079 Remax Alliance three oh three nine two zero sixteen twenty two. 623 00:30:43.400 --> 00:30:47.279 Hi, Tom Martino here three O three seven one three 624 00:30:47.359 --> 00:30:50.160 talks seven one three A two five five. 625 00:30:50.640 --> 00:30:55.920 Somebody texted that fifteen months is way long for a 626 00:30:55.960 --> 00:31:01.759 misdemeanor that you know, could you find out off the air, Kelly, 627 00:31:02.119 --> 00:31:04.839 and we will not publish it what the offense was, please, 628 00:31:05.000 --> 00:31:07.720 so just so we know, I mean, because I do 629 00:31:07.799 --> 00:31:10.640 believe they treat people differently based on offenses. 630 00:31:11.319 --> 00:31:12.480 I really do believe that. 631 00:31:14.079 --> 00:31:17.559 So this person says, Tom, fifteen months for a misdemeanor, 632 00:31:17.839 --> 00:31:21.079 she's being dishonest. You cannot believe her. If she cannot 633 00:31:21.079 --> 00:31:25.279 be honest, she's babies him and continues to be his 634 00:31:25.400 --> 00:31:28.519 tool to get away from taking responsibility. You know, I 635 00:31:28.599 --> 00:31:31.759 knew people would have that reaction. That's not the feeling 636 00:31:31.839 --> 00:31:36.200 I get from her. You know, maybe I'm being I 637 00:31:36.240 --> 00:31:39.839 don't know, that's just not the feeling I'm getting. And 638 00:31:41.039 --> 00:31:44.119 there are people saying they doubt this would ever happen anyway, 639 00:31:44.119 --> 00:31:46.359 What were you going to say? And somebody was going 640 00:31:46.440 --> 00:31:50.240 to say something three oh three seven go ahead. 641 00:31:50.720 --> 00:31:52.599 Well you just might be a little naive on that. 642 00:31:52.720 --> 00:31:54.079 I think she is coddling the. 643 00:31:54.079 --> 00:31:58.480 Boy, you do, just because she called about what could 644 00:31:58.559 --> 00:32:01.279 be possible beatings, you call that coddling. 645 00:32:01.839 --> 00:32:03.079 No, that's what. 646 00:32:03.160 --> 00:32:05.880 I'm to be treated as well as possible. 647 00:32:05.920 --> 00:32:07.920 But how did he get in there? 648 00:32:07.960 --> 00:32:08.799 What kind of upbringing? 649 00:32:09.119 --> 00:32:09.279 Now? 650 00:32:09.359 --> 00:32:12.839 And I'm not recommending it be a country club. I'm 651 00:32:12.880 --> 00:32:15.720 just saying, you know, obviously, if the guy's a pain 652 00:32:15.799 --> 00:32:18.480 in the ass, let me ask you this. 653 00:32:18.680 --> 00:32:19.599 Are you okay? 654 00:32:20.160 --> 00:32:24.039 Seriously, let's all talk human to human and forget official stuff. 655 00:32:24.319 --> 00:32:25.160 Are you okay? 656 00:32:25.519 --> 00:32:27.720 Let's say there's a guy who's just a smart ass 657 00:32:28.079 --> 00:32:30.039 and everything they say about up Street, Let's say he's 658 00:32:30.079 --> 00:32:32.160 a smart ass, he's a cut up, he's a pain 659 00:32:32.200 --> 00:32:34.960 in the ass, he's just a bum. 660 00:32:35.039 --> 00:32:35.400 Okay? 661 00:32:36.000 --> 00:32:39.240 Is it okay in your opinion? I really want to 662 00:32:39.279 --> 00:32:41.720 know this, my morons. You can help me out here, 663 00:32:42.519 --> 00:32:46.359 my YouTube morons who give me instant feedback. Is it 664 00:32:46.400 --> 00:32:50.599 okay to give him a little ass kicking? I'm serious now, 665 00:32:50.640 --> 00:32:54.839 I'm really serious. Like for discipline, I mean, I don't 666 00:32:54.839 --> 00:32:56.759 believe the system is set up to do that. I 667 00:32:56.799 --> 00:33:00.480 believe you only use enough to restrain them, but you 668 00:33:00.599 --> 00:33:03.720 don't just punish them, right, It's not like where you're 669 00:33:03.720 --> 00:33:07.880 getting detention with ten paddles, or like in Thailand? 670 00:33:07.960 --> 00:33:10.160 Was it Thailand? Or we're no no, wait, wait, wait, wait? 671 00:33:10.400 --> 00:33:13.039 Where was it those the last Singapore? 672 00:33:13.079 --> 00:33:13.559 Singapore? 673 00:33:13.839 --> 00:33:15.119 Singapore? Thank you guys? 674 00:33:15.200 --> 00:33:15.359 Right? 675 00:33:16.039 --> 00:33:18.720 Do you remember that? Oh my god, was that pretty 676 00:33:18.720 --> 00:33:22.240 brutal stuff? That was brutal stuff, and. 677 00:33:22.319 --> 00:33:23.720 I might add uncivilized. 678 00:33:24.640 --> 00:33:28.079 But anyway, is it okay? What do you think? Take? 679 00:33:28.240 --> 00:33:29.720 They came round table here, Shannon? 680 00:33:30.000 --> 00:33:32.200 Do you think those guards have the right every now 681 00:33:32.240 --> 00:33:33.440 and then to give an ass kicking? 682 00:33:35.079 --> 00:33:37.359 Well, I'm sure that if he's acting up, that that 683 00:33:37.880 --> 00:33:39.359 behavior needs to be corrected. 684 00:33:41.200 --> 00:33:43.880 Well, do you think they have the right to maybe 685 00:33:43.920 --> 00:33:45.400 just tune them up a little? 686 00:33:46.680 --> 00:33:46.880 Yeah? 687 00:33:46.920 --> 00:33:48.039 I'm asking straight up? 688 00:33:48.119 --> 00:33:51.440 Yes, okay, a bow? What do you think? 689 00:33:51.720 --> 00:33:53.920 I certainly do they need a little. 690 00:33:55.200 --> 00:33:55.400 Yeah. 691 00:33:55.480 --> 00:33:59.160 Now, what's really the shame is his mom, Rachel is 692 00:33:59.240 --> 00:34:01.480 out Hember, she's out of state. 693 00:34:02.079 --> 00:34:04.079 I mean, whilest she out of state when her son's 694 00:34:04.119 --> 00:34:06.440 doing fifteen months? I mean I think she should be 695 00:34:06.519 --> 00:34:07.480 more football. 696 00:34:07.559 --> 00:34:10.119 That's not answered the question. So you think it's okay? 697 00:34:10.440 --> 00:34:12.960 Yeah, let me tell you why it's not okay. 698 00:34:12.639 --> 00:34:18.119 Tom, Because it's a slippery slope. Who decides what is 699 00:34:18.280 --> 00:34:21.079 reasonable corporal punishment and what isn't? 700 00:34:21.400 --> 00:34:24.239 As soon as you allow somebody, I'm with you on that. 701 00:34:24.719 --> 00:34:26.039 I'm with you on that doc. 702 00:34:26.360 --> 00:34:29.119 As soon as you allow somebody to use force, it 703 00:34:29.280 --> 00:34:32.920 becomes harder and harder to define what is reasonable and 704 00:34:33.000 --> 00:34:36.719 acceptable force. And there is no way that God should 705 00:34:36.760 --> 00:34:40.960 be using physical force on juveniles. 706 00:34:41.440 --> 00:34:43.480 Well, we don't know what kind of force is used, 707 00:34:43.480 --> 00:34:45.000 and we don't know what the crime is. 708 00:34:45.079 --> 00:34:49.039 That's our whole point. Since you don't know, you can't say. 709 00:34:48.960 --> 00:34:50.000 Where's to draw the line. 710 00:34:50.079 --> 00:34:53.679 Right, All right, hang around, We're gonna have more on 711 00:34:53.719 --> 00:34:56.679 this discussion, plus your consumer problems, questions, complaints. 712 00:34:57.079 --> 00:34:58.159 Give us a call right now and. 713 00:34:58.079 --> 00:35:00.679 Get right through a three h three seven talk seven 714 00:35:00.719 --> 00:35:03.199 one three A two five five. You can also call 715 00:35:03.239 --> 00:35:06.079 three oh three Martino twenty four to seven. That number 716 00:35:06.159 --> 00:35:08.679 is good three oh three six two seven eight four 717 00:35:08.800 --> 00:35:14.119 sixty six more coming right up. Go with a sure 718 00:35:14.239 --> 00:35:17.679 thing Denver's best roofer Excel roofing dot com. You don't 719 00:35:17.679 --> 00:35:23.280 pay a cent until you're content. Leave time for an 720 00:35:23.280 --> 00:35:26.920 insurance check up free, no obligation. In comparison, call Compass 721 00:35:26.960 --> 00:35:30.679 insurance paying too much your coverage at dozens of insurance companies. 722 00:35:30.760 --> 00:35:33.360 Find out now three oh three seven seven to one help. 723 00:35:33.519 --> 00:35:36.159 You'll think you're his only customer when you choose Frank 724 00:35:36.239 --> 00:35:38.679 durand the real estate Man dot com to list your 725 00:35:38.719 --> 00:35:41.880 home with Remax Alliance three oh three nine two zero 726 00:35:41.960 --> 00:35:44.840 sixteen twenty two. 727 00:35:48.719 --> 00:35:49.519 Ripped. 728 00:35:51.000 --> 00:35:54.000 News Ned advise you don't have. 729 00:35:56.679 --> 00:35:57.559 Run in chess. 730 00:35:57.639 --> 00:36:01.239 Ask you that's gonna help. 731 00:36:01.519 --> 00:36:04.239 Come man, This is. 732 00:36:04.280 --> 00:36:07.599 The Troubleshooter Show. No Tom Martino. 733 00:36:08.840 --> 00:36:10.920 I'm Tom Martino, and I thank you for the show 734 00:36:11.719 --> 00:36:14.960 for being here, because really, without you, there is no show. 735 00:36:15.480 --> 00:36:18.079 And thank you to my YouTube morons who faithfully stream, 736 00:36:18.159 --> 00:36:21.039 and for all of the many thousands who download one 737 00:36:21.119 --> 00:36:23.079 in all. If you're listening to me, please know you 738 00:36:23.199 --> 00:36:27.159 can text me directly at any time twenty four to seven, 739 00:36:27.320 --> 00:36:32.559 especially during the show at seven four seven nine fifty 740 00:36:32.639 --> 00:36:35.320 two eighty. I really want you to know that that 741 00:36:35.719 --> 00:36:40.159 is truly my personal cell phone with the Google Voice number. 742 00:36:40.199 --> 00:36:43.480 I signed to my cell phone, so I can turn 743 00:36:43.559 --> 00:36:46.079 it on and off when I want, but I usually 744 00:36:46.159 --> 00:36:48.400 have it on and that is right now. If you 745 00:36:48.480 --> 00:36:50.880 did it at texts, it comes right to me. So 746 00:36:51.280 --> 00:36:54.840 what I like about that is service to my listeners 747 00:36:55.039 --> 00:36:56.199 and people who need help. 748 00:36:56.639 --> 00:36:57.400 I really put. 749 00:36:57.280 --> 00:36:59.519 Myself out there on that number, and I ask you 750 00:36:59.639 --> 00:37:02.880 to text seven four seven nine nine nine fifty two eighty, 751 00:37:03.599 --> 00:37:05.760 So welcome to the show. Three zho three seven one 752 00:37:05.840 --> 00:37:10.079 three talk seven one three eight two five five. All right, 753 00:37:10.360 --> 00:37:13.519 there's a controversy brewing both on YouTube and also with 754 00:37:13.719 --> 00:37:16.920 my text messaging on the mother who called about her son. 755 00:37:17.599 --> 00:37:19.920 There is a prevailing attitude if you're in prison, you're 756 00:37:19.920 --> 00:37:22.039 a scumbag, you deserve it, or if you're in detention 757 00:37:22.440 --> 00:37:23.639 and you get what you get. 758 00:37:25.760 --> 00:37:28.639 Or code of conduct. Let's face it. I mean, that 759 00:37:28.760 --> 00:37:29.280 doesn't mean. 760 00:37:29.239 --> 00:37:32.280 You have to be treated like you're you know, at 761 00:37:32.320 --> 00:37:36.159 a bay care center or at a carnival, I mean, 762 00:37:36.440 --> 00:37:38.920 or a field trip for high school. But at the 763 00:37:39.000 --> 00:37:42.760 same time, I don't think it's you know, you're they're 764 00:37:42.760 --> 00:37:46.559 already convicted and sentenced and do they deserve You'd be 765 00:37:46.639 --> 00:37:51.760 surprised how many people with texted emails or texts mainly 766 00:37:51.920 --> 00:37:55.039 and on online, have agreed that it's okay for a 767 00:37:55.119 --> 00:37:56.719 guard every now and then to give a pain in 768 00:37:56.760 --> 00:38:01.159 the ass kid an ass kicking. I wonder if that 769 00:38:01.320 --> 00:38:03.000 was your son or daughter, if you'd feel that way. 770 00:38:03.800 --> 00:38:06.719 I don't think I want people meeting out justice the 771 00:38:06.800 --> 00:38:10.400 way they feel it's okay. I think you meet out 772 00:38:10.599 --> 00:38:14.280 justice the way it's prescribed in the law. We were 773 00:38:14.360 --> 00:38:17.199 never meant to have cruel or unusual punishment. Now that 774 00:38:17.239 --> 00:38:20.800 wouldn't necessarily be cruel a quick ass kicking, but it 775 00:38:20.920 --> 00:38:24.440 certainly would be unusual. And I just don't think there's 776 00:38:24.480 --> 00:38:27.480 a place for it. And according to this woman and 777 00:38:27.639 --> 00:38:32.360 one who blogged about it years ago, this Plat Valley 778 00:38:32.480 --> 00:38:37.360 Juvenile Detention Center has a reputation for using a room 779 00:38:37.440 --> 00:38:41.039 with no cameras where they take inmates or whatever you 780 00:38:41.159 --> 00:38:46.519 call them, detention ease, detention ease, well, whatever they're inmates, 781 00:38:47.079 --> 00:38:50.079 they take them for a good ass kicking. They tune 782 00:38:50.159 --> 00:38:53.360 them up, as they say, because they're a pain in 783 00:38:53.400 --> 00:38:56.599 the butt. I'm not okay with that. I know we 784 00:38:56.719 --> 00:38:59.079 joke a lot on this show about stuff, but I'm 785 00:38:59.119 --> 00:39:04.159 not okay with that. Amy, tell us about your two 786 00:39:04.239 --> 00:39:07.199 thousand and eleven BMW three thirty five. I. By the way, 787 00:39:07.280 --> 00:39:12.079 let me explain something about Beamers. They're wonderful cars, I'm 788 00:39:12.159 --> 00:39:15.519 told by all my people, and they still are wonderful 789 00:39:15.639 --> 00:39:18.440 when they get older like yours. But they become a 790 00:39:18.599 --> 00:39:24.559 problem with oil leaks and maintenance becomes prohibitive almost Amy, 791 00:39:24.679 --> 00:39:26.800 how long have you had I just want some basics. 792 00:39:26.840 --> 00:39:28.679 Then I'll let you tell your story. How long have 793 00:39:28.760 --> 00:39:31.639 you had your twenty eleven BMW. 794 00:39:32.000 --> 00:39:34.320 I just bought it on I just bought it on 795 00:39:34.480 --> 00:39:36.719 January twenty ninth of twenty twenty five. 796 00:39:38.559 --> 00:39:40.960 Okay, now that would have been okay. 797 00:39:41.719 --> 00:39:44.719 The reason I say that is having a two thousand 798 00:39:44.719 --> 00:39:48.079 and eleven BMW or you're gonna have some problems. 799 00:39:48.119 --> 00:39:49.320 So why don't you tell your story? 800 00:39:49.400 --> 00:39:49.519 Now? 801 00:39:49.599 --> 00:39:50.039 Go ahead? 802 00:39:51.719 --> 00:39:52.000 Okay. 803 00:39:52.159 --> 00:39:53.840 Well, I was looking to buy a car and I 804 00:39:53.920 --> 00:39:55.920 had a five dollars I gave myself a five thousand 805 00:39:55.960 --> 00:40:00.559 dollars budget and the car was FI FIVEOUSD four hundred 806 00:40:00.559 --> 00:40:03.440 and fifty dollars. I thought it was Sir, a private seller. 807 00:40:03.639 --> 00:40:05.760 So I I go to meet them. We take it 808 00:40:05.840 --> 00:40:08.840 for a drive, and you know, I tell him, well, 809 00:40:08.880 --> 00:40:11.000 he's a little shaky, and he's like, well, it's because 810 00:40:11.000 --> 00:40:13.800 it's sat for a while. Just drive it for five 811 00:40:13.920 --> 00:40:16.679 days and then take it and have the tires or 812 00:40:16.719 --> 00:40:17.559 whatever looked at. 813 00:40:18.320 --> 00:40:18.880 So I. 814 00:40:22.119 --> 00:40:24.119 I go to North Dakota and I come back and 815 00:40:24.239 --> 00:40:27.840 I developed a knock, which was on the second of March, and. 816 00:40:28.199 --> 00:40:31.159 My checkok I have some questions, say me, there's some holes, 817 00:40:31.519 --> 00:40:33.920 there's some holes in the story, and I appreciate the brevity, 818 00:40:34.000 --> 00:40:37.639 I really do. So when you bought this car, did you, 819 00:40:37.840 --> 00:40:40.320 he said, like, was it did you think you were 820 00:40:40.400 --> 00:40:42.880 trying it out? Or did you actually buy it? 821 00:40:42.960 --> 00:40:45.639 You paid fifty four fifty for a US twenty eleven 822 00:40:45.719 --> 00:40:47.159 BMW three thirty five. 823 00:40:47.320 --> 00:40:50.119 I and this was in January or when did you 824 00:40:50.199 --> 00:40:50.639 say it was? 825 00:40:52.280 --> 00:40:56.079 I bought the car January twenty ninth and twenty twenty. 826 00:40:56.400 --> 00:40:59.840 I paid five cash and I paid I get it. 827 00:41:00.039 --> 00:41:00.360 I get it. 828 00:41:01.280 --> 00:41:05.679 But okay, did you understand did you understand at the 829 00:41:05.800 --> 00:41:09.480 time you bought that that you're buying all of the 830 00:41:09.599 --> 00:41:10.679 problems and it's. 831 00:41:10.639 --> 00:41:11.119 As is. 832 00:41:13.960 --> 00:41:16.800 I Well, he told me that they had a warranty, 833 00:41:17.559 --> 00:41:21.320 and I told him I was interested in purchasing the warranty, 834 00:41:21.920 --> 00:41:23.960 and so he gave me the pamphlet to take and 835 00:41:24.239 --> 00:41:28.840 to call and purchase the warranty. The warranty people said it, 836 00:41:28.960 --> 00:41:29.199 but but. 837 00:41:29.440 --> 00:41:32.480 Did you did you have the Did you have the warranty? 838 00:41:33.079 --> 00:41:33.760 Did you have the. 839 00:41:33.840 --> 00:41:38.840 Warranty when these problems started showing up? No? 840 00:41:38.960 --> 00:41:39.360 I do not. 841 00:41:41.320 --> 00:41:44.360 Okay, Now, on this road trip, did you drive this 842 00:41:44.559 --> 00:41:46.880 all the way to where? Did you say, to Dakota? 843 00:41:46.920 --> 00:41:47.800 Where did you drive it. 844 00:41:49.320 --> 00:41:50.119 North Dakota? 845 00:41:52.000 --> 00:41:56.320 Okay, the here's here's what I'm saying, what I mean, 846 00:41:56.360 --> 00:41:58.199 Here's what I'm gonna ask. What what do you what 847 00:41:58.320 --> 00:42:00.159 are you asking us? Or what do you want to 848 00:42:00.239 --> 00:42:02.320 happen right now? What do you think is going on? 849 00:42:04.320 --> 00:42:06.880 Well, I'm not sure, but my car is not driveable 850 00:42:07.039 --> 00:42:10.159 and I had the car for thirty one days and 851 00:42:10.280 --> 00:42:13.159 he doesn't, he says. When I catch him, he says, well, 852 00:42:13.199 --> 00:42:13.920 we'll do something. 853 00:42:14.000 --> 00:42:14.719 We'll do something. 854 00:42:14.880 --> 00:42:16.760 I'm in Europe right now. Can you call me back 855 00:42:16.840 --> 00:42:21.519 on Wednesday? I wait till Wednesday and he's still hadn't 856 00:42:21.559 --> 00:42:24.000 called to find Amy. 857 00:42:24.119 --> 00:42:24.840 Let's just talk. 858 00:42:26.440 --> 00:42:28.239 Let's talk facts and stuff all that. 859 00:42:28.440 --> 00:42:28.679 First. 860 00:42:29.159 --> 00:42:31.920 I want you to know something seriously, Amy, I'm trying 861 00:42:31.960 --> 00:42:33.079 to figure out a way to help you. 862 00:42:33.119 --> 00:42:35.079 Okay. I really do feel for you. 863 00:42:35.239 --> 00:42:38.400 I understand this happens to a lot of people, but 864 00:42:38.519 --> 00:42:41.039 I have to be straight with you, Okay, right now, 865 00:42:41.480 --> 00:42:45.440 As a buy sell thing, unless he did something by 866 00:42:45.559 --> 00:42:49.239 mistake or some fraudulent thing, what you bought was a 867 00:42:49.400 --> 00:42:54.239 used car as is, and he has zero responsibility to you. 868 00:42:54.840 --> 00:42:56.920 Zero. That's the cold, hard facts. 869 00:42:57.280 --> 00:43:00.800 Now, if somehow we find he he did you or 870 00:43:00.960 --> 00:43:04.639 lied to you, or or fraudulently induced you to sign 871 00:43:04.679 --> 00:43:07.920 the contract. That's a different story, but I caution you 872 00:43:08.360 --> 00:43:11.760 that very seldom happens because these used car people know 873 00:43:11.920 --> 00:43:13.920 how to do it right, They know how to do 874 00:43:14.000 --> 00:43:15.840 it legally, and they know how to trap you in 875 00:43:15.920 --> 00:43:19.519 a car. But I have some basic questions. Did you 876 00:43:20.159 --> 00:43:22.440 do you have a loan on this car? Or is 877 00:43:22.480 --> 00:43:23.199 it paid in full? 878 00:43:23.360 --> 00:43:23.400 No? 879 00:43:24.800 --> 00:43:27.880 I paid paid it in full, okay. 880 00:43:28.360 --> 00:43:31.840 And did you get paperwork to file for a warranty? 881 00:43:33.679 --> 00:43:33.880 Yes? 882 00:43:33.960 --> 00:43:38.679 I did, okay, But you did not actually execute the 883 00:43:38.719 --> 00:43:39.360 warranty yet. 884 00:43:41.519 --> 00:43:45.800 I'm not able to the dealership has to do it, okay. 885 00:43:46.320 --> 00:43:48.800 And when you bought this car, did you have it 886 00:43:48.960 --> 00:43:52.079 checked out by a garage beforehand or by a mechanic? 887 00:43:53.920 --> 00:43:57.960 No? I donot, okay. What's the name of the place 888 00:43:58.039 --> 00:43:58.840 you bought this from? 889 00:44:00.679 --> 00:44:01.280 Car Pros? 890 00:44:03.519 --> 00:44:05.360 Car Pros? Where are they located? 891 00:44:07.000 --> 00:44:11.400 They're located in uh On McIntyre. 892 00:44:10.960 --> 00:44:17.480 In Golden, in Golden, Okay. Now when you had these problems, 893 00:44:18.119 --> 00:44:20.920 what did they say they would do for you? 894 00:44:23.159 --> 00:44:27.360 He said that we will do something. We will do something. 895 00:44:28.519 --> 00:44:33.840 Call me on Wednesday, so in less than thirty days, 896 00:44:34.239 --> 00:44:35.800 tell me what's wrong. With it right now. 897 00:44:36.000 --> 00:44:36.639 That came up. 898 00:44:38.920 --> 00:44:39.599 It won't start. 899 00:44:39.639 --> 00:44:44.800 What did you discover? But did you get an official diagnosis? 900 00:44:46.679 --> 00:44:50.199 Yes, I took it to O'Reilly's Autoparts and they scanned it. 901 00:44:50.320 --> 00:44:53.119 They put it on the OBDI scanner and it came 902 00:44:53.239 --> 00:44:57.280 up with the trouble codes PO three hundred, which is 903 00:44:57.360 --> 00:45:01.000 a general engine code, and then PO three TOHO two 904 00:45:01.840 --> 00:45:03.679 and PO three oh five. 905 00:45:03.760 --> 00:45:06.039 And Amy, if you get right now, if you get 906 00:45:06.079 --> 00:45:08.519 in your car right now, Amy, if you get in 907 00:45:08.639 --> 00:45:10.639 your car right now, start it up and try to 908 00:45:10.760 --> 00:45:11.599 drive it somewhere. 909 00:45:11.880 --> 00:45:12.559 What happens? 910 00:45:14.360 --> 00:45:17.639 It doesn't start, there's no turnover, there's nothing. 911 00:45:20.159 --> 00:45:23.840 Okay, here's what I want to do. Here's what I 912 00:45:23.920 --> 00:45:27.159 want to do. Do you have do you have any money? 913 00:45:27.400 --> 00:45:28.880 And we're not trying to hit you up for this. 914 00:45:29.000 --> 00:45:32.400 I'm asking this as a matter of practicality. If it 915 00:45:32.559 --> 00:45:35.480 needs repair, it may not be serious. You're assuming it is. 916 00:45:35.880 --> 00:45:38.440 We don't know what's wrong with that car yet, So 917 00:45:39.320 --> 00:45:42.039 what if I could get that car over to a 918 00:45:42.159 --> 00:45:45.280 place to have them check it out to see what's 919 00:45:45.360 --> 00:45:45.840 wrong with it? 920 00:45:45.960 --> 00:45:46.199 First? 921 00:45:46.280 --> 00:45:49.239 Let's start there. That's where we need to start. 922 00:45:49.559 --> 00:45:51.760 But I want to get Kevin Colkin on with you 923 00:45:52.320 --> 00:45:55.159 our car expert, one of our car experts. If you 924 00:45:55.239 --> 00:45:57.400 can hang on, we're going to try to get Kevin 925 00:45:57.480 --> 00:46:00.320 on to talk about this. So so just hang tight, 926 00:46:00.960 --> 00:46:02.559 and I understand your frustration. 927 00:46:02.800 --> 00:46:05.119 I do feel for you. This happens to a lot 928 00:46:05.199 --> 00:46:05.960 of us, it does. 929 00:46:06.199 --> 00:46:06.960 It just does. 930 00:46:07.400 --> 00:46:11.000 And I know I tell people, you know you should, 931 00:46:11.480 --> 00:46:13.719 you should always get a card checked out and all that, 932 00:46:14.039 --> 00:46:16.639 but so many people don't. I'm going to try to 933 00:46:16.719 --> 00:46:19.960 help you. Three oh three seven one three eight two 934 00:46:20.119 --> 00:46:23.639 five five. Hey, Frank durand the real estate Man will 935 00:46:23.679 --> 00:46:25.719 do an evaluation of your home right now, free for 936 00:46:25.840 --> 00:46:28.840 the asking. It's a complete analysis of what it will 937 00:46:28.880 --> 00:46:31.719 sell for and what you will net in this market. 938 00:46:32.280 --> 00:46:35.719 That's how wonderful Frank is. He's doing this free and 939 00:46:35.880 --> 00:46:39.800 it takes into consideration all of the market conditions. So 940 00:46:39.960 --> 00:46:42.519 get an accurate idea of what your house will bring you. 941 00:46:43.000 --> 00:46:46.679 Three oh three nine two zero sixteen twenty two Frank. 942 00:46:46.480 --> 00:46:49.480 Duran the real estate Man dot com. 943 00:46:54.599 --> 00:46:57.840 Go with a sure thing Denver's best roofer Excel Roofing 944 00:46:57.960 --> 00:46:58.400 dot com. 945 00:46:58.559 --> 00:47:00.599 You don't pay a cent until you are content. 946 00:47:03.960 --> 00:47:06.519 Time for an insurance check up free, no obligation in 947 00:47:06.559 --> 00:47:10.440 comparison call Compass Insurance paying too much your coverage at 948 00:47:10.480 --> 00:47:13.199 dozens of insurance companies find out now three oh three 949 00:47:13.360 --> 00:47:15.920 seven seven to one help. You'll think you're his only 950 00:47:16.039 --> 00:47:18.480 customer when you choose Frank durand the real estate man 951 00:47:18.559 --> 00:47:21.960 dot com to list your home with Remax Alliance three 952 00:47:22.039 --> 00:47:28.760 oh three nine two zero sixteen twenty two. Hi Tom Martino, 953 00:47:30.280 --> 00:47:35.079 you're troubleshooter. Three O three seven one three talk seven 954 00:47:35.119 --> 00:47:36.800 one three eight two five five. 955 00:47:37.199 --> 00:47:40.960 Let me get to the phones here and so I'm 956 00:47:40.960 --> 00:47:41.199 go on it. 957 00:47:41.280 --> 00:47:42.639 Here we go. Okay, So. 958 00:47:44.159 --> 00:47:47.599 We're waiting for our car expert, Kevin Calking to come on, 959 00:47:48.599 --> 00:47:52.280 and then we're also going to talk about whatever is 960 00:47:52.360 --> 00:47:53.000 on your mind. 961 00:47:53.159 --> 00:47:56.119 Give us a call. Three oh three seven one three 962 00:47:56.280 --> 00:47:59.480 talks seven one three A two five five. So I 963 00:47:59.519 --> 00:48:00.239 have a text here. 964 00:48:00.280 --> 00:48:03.760 This says Tom, that's in human to apply random punishment 965 00:48:03.880 --> 00:48:07.639 by the guards. What I say is one better know 966 00:48:07.840 --> 00:48:11.239 how to throw hands when they are incarcerated. 967 00:48:11.280 --> 00:48:13.320 What wait better? 968 00:48:13.800 --> 00:48:15.920 No, I don't even know what that means, but I 969 00:48:16.159 --> 00:48:19.719 will say one better know oh how to throw hands 970 00:48:20.000 --> 00:48:23.159 when they are incarcerated because other prisoners and guards will 971 00:48:23.159 --> 00:48:27.320 prey on them. Well, look you can't fight your way 972 00:48:27.360 --> 00:48:31.199 through prison. It's not going to work. Juvenile detention facilities. 973 00:48:31.239 --> 00:48:36.639 Here's another text. Juvenile detention facilities are managed by the 974 00:48:36.760 --> 00:48:42.000 Colorado Division of Youth Services. The Federal Bureau of Prisons 975 00:48:42.000 --> 00:48:44.880 won't have any information for that woman, so BO they 976 00:48:44.880 --> 00:48:48.039 said it was the juvenile it's the Colorado Division of 977 00:48:48.159 --> 00:48:52.159 Youth Services. She should contact BO. I think gave out 978 00:48:52.199 --> 00:48:57.039 that number. And by the way, if you have a 979 00:48:57.199 --> 00:48:59.159 reason to chime in, you don't want to get on 980 00:48:59.199 --> 00:49:01.440 the phone, you want to text, you can do so 981 00:49:01.599 --> 00:49:06.599 at seven four seven nine fifty two eighty seven four 982 00:49:06.719 --> 00:49:12.039 seven nine nine nine fifty two eighty somebody else says, Tom, 983 00:49:12.239 --> 00:49:15.559 I told you this would happen. Trump wants to be 984 00:49:15.679 --> 00:49:18.519 a dictator and is trying to stay in office even 985 00:49:18.599 --> 00:49:20.199 beyond his second term. 986 00:49:20.320 --> 00:49:23.639 Now, and you said it wasn't possible. 987 00:49:24.360 --> 00:49:27.480 Well, I still say it's not possible to be a 988 00:49:27.599 --> 00:49:30.400 dictator in the United States the way we're set up, 989 00:49:30.840 --> 00:49:33.840 and no one will put up with it now, as 990 00:49:33.960 --> 00:49:37.000 far as by the way, you can get calls in 991 00:49:37.039 --> 00:49:38.840 at three oh three. Don't don't let me interrupt you. 992 00:49:38.880 --> 00:49:40.679 I'll take you right away. Three oh three seven one 993 00:49:40.760 --> 00:49:43.119 three talks seven one, three, eight, two, five, five or 994 00:49:43.159 --> 00:49:46.280 three oh three Martino. Now the fact that he's trying 995 00:49:46.320 --> 00:49:49.320 to do a third term, you know, let him do it, right, 996 00:49:49.840 --> 00:49:52.119 I think that's far from wanting to be a dictator. 997 00:49:53.000 --> 00:49:57.159 But people are so paranoid right now. They they they're 998 00:49:57.239 --> 00:50:02.320 beside themselves. Now, another text about that kid in juvenile 999 00:50:02.400 --> 00:50:07.480 detention and the mom called this text says, she told 1000 00:50:07.559 --> 00:50:10.920 you two rules had been broken already, sitting on the 1001 00:50:11.000 --> 00:50:13.880 desk and having stuff in his room that he's not 1002 00:50:14.079 --> 00:50:14.880 qualified to have. 1003 00:50:15.800 --> 00:50:16.800 He's being a punk. 1004 00:50:17.360 --> 00:50:20.559 They're treating him like a punk, okay, but does that 1005 00:50:20.800 --> 00:50:22.559 mean they have the right to just give him an 1006 00:50:22.559 --> 00:50:26.559 ass kicking every now and then? Seriously? Now, this one 1007 00:50:26.639 --> 00:50:31.000 says Tom, I think the guards do need to tune 1008 00:50:31.119 --> 00:50:35.719 up some of the inmates occasionally. In some cases it 1009 00:50:35.840 --> 00:50:38.840 may be the first real discipline they've ever gotten in 1010 00:50:38.920 --> 00:50:42.920 their lives. It might help them decide to act better 1011 00:50:43.039 --> 00:50:47.320 in the future so they don't end up in jail again. 1012 00:50:47.679 --> 00:50:51.960 And that's from Rob in Tennessee. Thank you Rob very 1013 00:50:52.039 --> 00:50:56.679 much from Tennessee. Another one says, you know what, you 1014 00:50:56.880 --> 00:51:00.920 really should not leave it up to the discretion of guards. 1015 00:51:01.000 --> 00:51:04.039 Some guards might be brutal, others not so brutal. And 1016 00:51:04.199 --> 00:51:08.320 I totally agree. It's this cannot be done on a 1017 00:51:08.440 --> 00:51:09.960 hey does he need it or not? 1018 00:51:10.159 --> 00:51:10.559 Basis. 1019 00:51:10.800 --> 00:51:13.159 I don't think you should leave it under the gut, 1020 00:51:13.280 --> 00:51:13.960 I mean up to. 1021 00:51:14.039 --> 00:51:16.760 The gut of the guards on duty, for God's sakes, 1022 00:51:17.000 --> 00:51:19.239 on when they want to give someone an ask kicky. 1023 00:51:20.519 --> 00:51:20.719 Tom. 1024 00:51:20.840 --> 00:51:23.039 I think that we're also missing some of the context. 1025 00:51:23.599 --> 00:51:25.840 The caller didn't mention what this kid is in for 1026 00:51:26.519 --> 00:51:29.440 and what the entirety of his arrest and conviction record is. 1027 00:51:29.639 --> 00:51:35.639 Like, it doesn't matter, It doesn't matter. Gods should not 1028 00:51:35.760 --> 00:51:37.239 be hitting you. 1029 00:51:37.320 --> 00:51:40.239 Hear what Doc is saying. By the way, Doc is saying, 1030 00:51:40.599 --> 00:51:44.800 go ahead, Doc, you wanted to interject, Go ahead, Doc, 1031 00:51:44.960 --> 00:51:48.800 it doesn't matter what further Wait wait, Doc, go ahead, 1032 00:51:49.000 --> 00:51:51.000 I'm sorry, go ahead. What were you going to say? 1033 00:51:51.039 --> 00:51:53.119 It doesn't matter, It doesn't matter what he's in for. 1034 00:51:53.639 --> 00:51:57.519 The guards have no right to strike a juvenile. 1035 00:51:59.199 --> 00:52:02.519 Yeah, we don't know what actually happened because in part, 1036 00:52:02.880 --> 00:52:04.639 in part is because we don't even know what the 1037 00:52:04.719 --> 00:52:08.719 preceding events are that led to this alleged assault. Right, 1038 00:52:08.880 --> 00:52:11.280 So if he took a swing at the guard, the 1039 00:52:11.400 --> 00:52:14.039 guard is going to do more than take one swing back. 1040 00:52:14.880 --> 00:52:21.039 So we have absolutely no information to theorize what happened, 1041 00:52:21.239 --> 00:52:23.599 why it happened, and whether or not it was justified. 1042 00:52:26.360 --> 00:52:30.079 Okay, but when would it I'm going to ask you now, 1043 00:52:30.159 --> 00:52:32.760 put you on the spot. When would it be justified? 1044 00:52:33.119 --> 00:52:38.440 And ass kicking is never justified. What is justified is 1045 00:52:38.760 --> 00:52:40.480 legitimate self defense. 1046 00:52:40.159 --> 00:52:42.079 And force to subdue them. 1047 00:52:42.239 --> 00:52:42.400 Yeah. 1048 00:52:42.440 --> 00:52:45.360 Absolutely, Okay, I see what you're saying. So you're saying 1049 00:52:45.440 --> 00:52:47.440 this could have been just them trying to subdue the kid. 1050 00:52:47.760 --> 00:52:51.559 Yeah, absolutely, And that does involve what we would otherwise term. 1051 00:52:51.440 --> 00:52:52.079 And ask kicking. 1052 00:52:52.639 --> 00:52:55.800 We're not talking about I was sitting in Bible study 1053 00:52:56.239 --> 00:52:59.639 and they pulled him into a windowless room without cameras. 1054 00:52:59.719 --> 00:53:02.239 That's all so soundproof and just beat the snot out 1055 00:53:02.280 --> 00:53:04.960 of him. I guarantee you that didn't happen. So unless 1056 00:53:05.039 --> 00:53:08.840 we have information about the preceding events, there's no I mean, 1057 00:53:08.920 --> 00:53:10.280 none of us can make an intelligence. 1058 00:53:10.519 --> 00:53:11.559 But even whether or not it. 1059 00:53:11.639 --> 00:53:14.280 Was just okay, but even undue force for subduing is 1060 00:53:14.599 --> 00:53:16.960 out of line too. It's undue. Oh yeah, Doc, did 1061 00:53:17.000 --> 00:53:18.159 you want to say something, No. 1062 00:53:18.320 --> 00:53:21.079 No, I'm just saying I agree. If it's self defense. 1063 00:53:21.599 --> 00:53:26.119 That's one thing we're talking about using corporal punishment as 1064 00:53:26.159 --> 00:53:31.880 a punishment for other either minor infractions or just to intimidate. 1065 00:53:33.440 --> 00:53:35.159 Yeah, we can all agree on that, Doc, You're one 1066 00:53:35.239 --> 00:53:39.079 hundred percent correct. I just have a feeling that what 1067 00:53:39.320 --> 00:53:42.920 led up to this so called ass kicking is is 1068 00:53:42.960 --> 00:53:45.199 going to be pretty significant if we ever learned that 1069 00:53:45.480 --> 00:53:47.519 you know the truth of what really happened in this matter, 1070 00:53:47.559 --> 00:53:48.519 which we'll never know. 1071 00:53:50.360 --> 00:53:52.880 Yeah, anyway, we have to take a quick break. 1072 00:53:52.920 --> 00:53:54.880 Three oh three seven one three talks seven to one 1073 00:53:54.920 --> 00:53:57.480 three eight, two five five. And I want to tell 1074 00:53:57.480 --> 00:54:00.679 you about renew Home Innovations. And if you want the 1075 00:54:00.760 --> 00:54:06.760 most beautiful walking showers, picture this sheet porcelain and it's 1076 00:54:06.840 --> 00:54:09.800 not thin little stuff. It's a beautiful slab of porcelain 1077 00:54:10.199 --> 00:54:14.039 for your showers, your backsplashes, your walls, wherever you want 1078 00:54:14.079 --> 00:54:15.159 it like a wainscoating. 1079 00:54:15.480 --> 00:54:17.360 And they do it all in just a few days. 1080 00:54:17.400 --> 00:54:20.119 And you have several options to pay over time with 1081 00:54:20.280 --> 00:54:24.559 lower no interest renew home Innovations dot com, no maintenance, 1082 00:54:24.719 --> 00:54:27.719 walk in beautiful showers and they're made to your liking, 1083 00:54:27.920 --> 00:54:28.719 just the way you move. 1084 00:54:29.760 --> 00:54:31.239 They have all kinds of options. 1085 00:54:31.559 --> 00:54:34.480 Call them three oh three nine zer A four two thousand, 1086 00:54:34.599 --> 00:54:41.119 three oh three nine er A four two thousand, Go 1087 00:54:41.320 --> 00:54:44.880 with a sure thing Denver's best roofer Excel Roofing dot com. 1088 00:54:45.079 --> 00:54:50.760 You don't pay a cent until you're content. Time for 1089 00:54:50.840 --> 00:54:54.000 an insurance check up free, no obligation. In comparison, call 1090 00:54:54.119 --> 00:54:57.400 Compass Insurance paying too much your coverage at dozens of 1091 00:54:57.480 --> 00:55:00.440 insurance companies find out now three all three and seven 1092 00:55:00.440 --> 00:55:03.199 to one help. You'll think you're his only customer when 1093 00:55:03.199 --> 00:55:05.480 you choose Frank durand the real estate Man dot com 1094 00:55:05.719 --> 00:55:08.840 to list your home with Remax Alliance three all three 1095 00:55:08.960 --> 00:55:17.760 nine two zero sixteen twenty two. Hey, I'm Tom Martino, 1096 00:55:18.400 --> 00:55:21.000 your troubleshooter three O three seven one three talk seven 1097 00:55:21.000 --> 00:55:23.800 one three A two five five. I'm here with Deputy 1098 00:55:23.960 --> 00:55:26.400 d at the home studio, and then we have at 1099 00:55:26.440 --> 00:55:29.960 the at the mothership, Deputy Bow and Deputy Doc holding 1100 00:55:30.000 --> 00:55:32.840 down the four along with Kachina colorI and of course 1101 00:55:32.920 --> 00:55:36.639 Shannon on the controls. And I use that word lightly 1102 00:55:36.800 --> 00:55:42.400 controls because he just basically sits back and he gets 1103 00:55:42.480 --> 00:55:44.159 interrupted by the show every now and then. 1104 00:55:44.800 --> 00:55:46.440 You will, so let's talk. 1105 00:55:48.280 --> 00:55:52.880 Yeah, okay, Now, speaking of tuning up several opinions here. 1106 00:55:52.960 --> 00:55:56.000 Someone's saying they doubt it's happening the way she describes it. 1107 00:55:56.360 --> 00:56:00.480 I doubt they're just randomly kicking people's butt. They probably 1108 00:56:00.559 --> 00:56:01.039 just trying to. 1109 00:56:01.079 --> 00:56:02.400 Restrain them, you know what. 1110 00:56:02.760 --> 00:56:05.480 And then and then you know, the kid thinks, oh, 1111 00:56:05.559 --> 00:56:07.880 you were too harsh. It's probably the first time he's 1112 00:56:07.920 --> 00:56:11.960 ever had discipline. Someone says hitting is not disciplined. Discipline 1113 00:56:12.000 --> 00:56:15.480 means to teach. Hitting a kid in Jubile's attention, unless 1114 00:56:15.559 --> 00:56:19.599 it's really in self defense, is unacceptable. Hitting could trigger 1115 00:56:19.679 --> 00:56:22.840 trauma response. Some kids could be victims of abuse, and 1116 00:56:23.039 --> 00:56:27.119 hitting them could increase they're already trauma sized psyches and 1117 00:56:27.280 --> 00:56:29.599 lead to more violence and inappropriate behaviors. 1118 00:56:30.159 --> 00:56:32.360 So that's well thought out. That's true. 1119 00:56:32.599 --> 00:56:36.079 I mean, truly, if a kid did witness, you know, 1120 00:56:36.400 --> 00:56:42.199 un or excessive discipline or or whatever, or or harshness, 1121 00:56:42.719 --> 00:56:44.159 it doesn't teach them anything. 1122 00:56:46.079 --> 00:56:48.559 But again, we don't know if it's if it's happening 1123 00:56:48.679 --> 00:56:48.800 or not. 1124 00:56:49.119 --> 00:56:54.079 Didn't say didn't she say that one of the incidents 1125 00:56:54.159 --> 00:56:57.639 happened because he was sitting on a table on. 1126 00:56:57.679 --> 00:57:00.800 A table, Yes, he refused to get off right. 1127 00:57:01.440 --> 00:57:06.679 So I heard Doc saying they shouldn't do anything physical, 1128 00:57:07.239 --> 00:57:08.920 so you allow them. 1129 00:57:08.880 --> 00:57:10.679 To sit on the table for the rest of their 1130 00:57:10.760 --> 00:57:13.280 life or how does that work? No, I don't think. 1131 00:57:13.480 --> 00:57:15.440 I think he means that they shouldn't beat him. 1132 00:57:15.920 --> 00:57:18.400 I said, you shouldn't use beating as a punishment. 1133 00:57:18.719 --> 00:57:20.880 If I don't think if I don't think they did. 1134 00:57:21.000 --> 00:57:23.840 I think they had to forcibly remove them because he 1135 00:57:24.000 --> 00:57:24.880 was out of control. 1136 00:57:25.360 --> 00:57:27.480 If the kid is sitting on a table and he 1137 00:57:27.599 --> 00:57:30.480 won't respond to verbal commands, then of course you need 1138 00:57:30.599 --> 00:57:34.239 to use you need to use physical force to tap 1139 00:57:34.320 --> 00:57:36.679 some blowny. But I'm talking about using it as a 1140 00:57:36.800 --> 00:57:40.840 beating or giving God's free reign to you. 1141 00:57:40.920 --> 00:57:41.360 Don't think. 1142 00:57:41.719 --> 00:57:42.840 I don't think they do that. 1143 00:57:43.159 --> 00:57:46.360 I think basically the kid was out of control and 1144 00:57:47.039 --> 00:57:50.000 you know, he was fighting them the whole way and 1145 00:57:50.079 --> 00:57:51.840 they ended up taking him down. 1146 00:57:52.280 --> 00:57:55.000 If that's the case, that self defense and the kid 1147 00:57:55.079 --> 00:57:58.239 initiated the physical contact, that. 1148 00:57:58.480 --> 00:58:01.840 If we find out, what what did this kid do? 1149 00:58:02.000 --> 00:58:06.559 I didn't hear that party, No, okay, we he's in 1150 00:58:06.800 --> 00:58:10.079 for something that what is it related to a gun charge? 1151 00:58:10.639 --> 00:58:12.119 I called Rachel. 1152 00:58:12.280 --> 00:58:16.039 During the break, he was stopped with several other. 1153 00:58:16.599 --> 00:58:19.519 Persons and they searched him and found out, Uh, there 1154 00:58:19.599 --> 00:58:21.119 was a possession. 1155 00:58:20.639 --> 00:58:22.199 Of a firearm without a permit. 1156 00:58:22.760 --> 00:58:24.199 Now, who the hell gets a uniss? 1157 00:58:25.199 --> 00:58:27.440 Well, that's a half for that. 1158 00:58:27.679 --> 00:58:28.440 I looked it up. 1159 00:58:28.599 --> 00:58:33.000 Possession of a firearm without a permit can be eighteen 1160 00:58:33.119 --> 00:58:33.920 months in prison. 1161 00:58:34.280 --> 00:58:35.559 So they gave him the maximum. 1162 00:58:35.599 --> 00:58:38.320 Wow, call her alof they did. 1163 00:58:39.360 --> 00:58:42.639 And because he's a juvenile, they that's amazing and it 1164 00:58:42.760 --> 00:58:43.760 was one time offense. 1165 00:58:43.840 --> 00:58:44.679 I asked her about that. 1166 00:58:45.440 --> 00:58:47.960 So she's supposed to have a virtual meeting with this 1167 00:58:48.880 --> 00:58:51.519 juvenile facility in Greeley, and I told her to give 1168 00:58:51.559 --> 00:58:52.320 this give me a. 1169 00:58:52.400 --> 00:58:53.400 Call after the miss. 1170 00:58:53.559 --> 00:58:57.559 Whole thing sounds it's not passing the smell test. 1171 00:58:57.719 --> 00:59:00.079 Now that I heard this gun thing, I mean and 1172 00:59:00.639 --> 00:59:01.719 I don't understand. 1173 00:59:01.840 --> 00:59:05.119 Once again, So you're saying, if the kid has a gun, 1174 00:59:05.280 --> 00:59:09.239 not like threatening people, not shooting people, but if the 1175 00:59:09.360 --> 00:59:11.480 kid has a gun, they go to JUVI. 1176 00:59:11.400 --> 00:59:14.880 For eighteen months. I've never heard of anything like that. 1177 00:59:15.719 --> 00:59:18.079 He might have had, he might have had some issues 1178 00:59:18.119 --> 00:59:18.719 in the past. 1179 00:59:19.199 --> 00:59:23.440 And then they took it into consideration. Hey listen, Amy, 1180 00:59:24.559 --> 00:59:27.239 don't bring Amy up. But we don't have Kevin available. 1181 00:59:27.360 --> 00:59:29.119 Will he be available for any of the show? 1182 00:59:29.199 --> 00:59:32.440 If not, let's get Jeff vic from Kimmer Transmission on. 1183 00:59:33.199 --> 00:59:37.639 Okay, let's get Jeff Vick on and then if not Jeff, 1184 00:59:37.679 --> 00:59:40.079 we'll go. We'll go down the line to our auto experts. 1185 00:59:40.159 --> 00:59:41.760 We can get honest, accurate. 1186 00:59:41.480 --> 00:59:41.960 Auto on. 1187 00:59:43.760 --> 00:59:45.519 Or we can try him right now if you want, 1188 00:59:45.639 --> 00:59:48.480 get Jesse on and then Amy, we're trying to get 1189 00:59:48.519 --> 00:59:52.039 one of our experts to talk about your BMW in general, 1190 00:59:52.519 --> 00:59:54.599 to see what the heck we can do with you. 1191 00:59:55.440 --> 00:59:57.760 If she bought it used, did not get it checked out, 1192 00:59:57.880 --> 01:00:00.800 she has, she can't drive it right now. She doesn't 1193 01:00:00.840 --> 01:00:04.119 even really know what's wrong with it. But I told 1194 01:00:04.159 --> 01:00:05.599 her she's not going to get the dealer to. 1195 01:00:05.639 --> 01:00:06.440 Do anything. 1196 01:00:08.039 --> 01:00:11.880 Because it's as is. Jane, let's talk to you about 1197 01:00:11.920 --> 01:00:12.960 your town home. 1198 01:00:13.800 --> 01:00:14.320 What's going on? 1199 01:00:14.559 --> 01:00:14.800 Jane? 1200 01:00:15.159 --> 01:00:19.199 Okay, yes, hi, Hi, can you hear me? 1201 01:00:20.719 --> 01:00:21.360 I can hear you? 1202 01:00:21.639 --> 01:00:25.920 Just great, go ahead, Okay. 1203 01:00:26.960 --> 01:00:28.079 I have a. 1204 01:00:30.000 --> 01:00:33.800 Roof that was replaced on my town home and the 1205 01:00:34.079 --> 01:00:37.320 entire town home was reroofed because of a hailstorm. 1206 01:00:38.880 --> 01:00:41.360 Now, when they do the town homes, wait wait, wait, 1207 01:00:41.400 --> 01:00:44.360 wait one second, Jane, when they do the roof, did 1208 01:00:44.480 --> 01:00:47.119 one roofer do all the townhomes? And you pay for 1209 01:00:47.199 --> 01:00:49.599 your section. Is that how it worked? Or did you 1210 01:00:49.760 --> 01:00:50.880 hire your own person? 1211 01:00:52.920 --> 01:00:56.679 No, the HOA hired them and then they did a 1212 01:00:57.320 --> 01:00:58.199 special assessment. 1213 01:01:00.119 --> 01:01:06.320 Okay, okay, And. 1214 01:01:08.440 --> 01:01:12.239 So everything was done to the HOA company. The roofer 1215 01:01:13.559 --> 01:01:14.800 hit my gas line. 1216 01:01:17.280 --> 01:01:18.599 And the refusing to pay for it. 1217 01:01:20.199 --> 01:01:22.719 Now what gas line? Are you on the bottom floor? 1218 01:01:25.079 --> 01:01:28.360 No, I'm on an end unit and the gas line 1219 01:01:28.440 --> 01:01:32.400 runs up the side and then it goes into the 1220 01:01:32.599 --> 01:01:38.039 attic and over to the hot water heater and turnis. 1221 01:01:39.119 --> 01:01:42.599 And it was only it was only your gas line. 1222 01:01:42.760 --> 01:01:45.559 It wasn't a gas line to the builder, to the building. 1223 01:01:46.400 --> 01:01:48.320 Right, each unit has their own. 1224 01:01:48.480 --> 01:01:50.480 And what did and what did you have to do? 1225 01:01:50.960 --> 01:01:53.199 Did you have to have it fixed on your dime? 1226 01:01:53.480 --> 01:01:54.320 Did you pay for it? 1227 01:01:56.079 --> 01:01:56.280 Well? 1228 01:01:56.360 --> 01:02:00.280 I didn't know. I didn't know what had happened, even 1229 01:02:00.320 --> 01:02:03.119 know it was the working company that did it until 1230 01:02:04.320 --> 01:02:08.239 the plumbers came out and investigated and found the leak 1231 01:02:09.039 --> 01:02:12.119 and it was up off that really. 1232 01:02:11.960 --> 01:02:14.920 Why did the plumbers come out? Why did the plumbers 1233 01:02:14.960 --> 01:02:15.280 come out? 1234 01:02:17.039 --> 01:02:20.320 Because you could smell gas and they excel tag the property. 1235 01:02:22.039 --> 01:02:23.719 Who called the plumbers? 1236 01:02:26.400 --> 01:02:28.280 Well I did because I didn't know what happened. 1237 01:02:28.280 --> 01:02:30.039 I didn't Okay, Okay. 1238 01:02:30.719 --> 01:02:34.320 Now that's good, Jane, that's good. So so tell me something. 1239 01:02:34.400 --> 01:02:35.960 Did you have to pay to fix it? 1240 01:02:38.000 --> 01:02:38.239 Yes? 1241 01:02:38.360 --> 01:02:38.760 I did. 1242 01:02:39.159 --> 01:02:40.199 I did pay to fix it. 1243 01:02:42.079 --> 01:02:43.119 How much did you take. 1244 01:02:45.119 --> 01:02:46.960 It's going to be right, about six thousand dollars. 1245 01:02:47.840 --> 01:02:50.960 I've paid all the No, wait a minute, wait a minute, 1246 01:02:51.360 --> 01:02:58.639 you had to pay six thousand dollars. Yes, and and 1247 01:02:58.760 --> 01:03:01.760 wait a minute, and they're not taking responsibility. What do 1248 01:03:01.880 --> 01:03:03.159 they say? It's your problem? 1249 01:03:05.400 --> 01:03:12.679 Yeah, they said, they said, they're basically just saying that 1250 01:03:13.800 --> 01:03:15.719 they really didn't know that the gas line ran there. 1251 01:03:15.760 --> 01:03:17.000 That's basically what they're saying. 1252 01:03:18.360 --> 01:03:22.239 Wait a minute, Wait a minute, that's some okay, but 1253 01:03:22.360 --> 01:03:26.559 you have a diagnosis. And the guy that came out said, look, 1254 01:03:27.000 --> 01:03:29.559 your gas line is bad. Did they hit the meter? 1255 01:03:29.760 --> 01:03:31.920 Did they break the meter? How did you have six 1256 01:03:32.039 --> 01:03:36.360 thousand dollars here? Can you send a copy of your 1257 01:03:36.400 --> 01:03:37.559 repair invoice to us? 1258 01:03:39.559 --> 01:03:42.039 Yeah, I can see you the pictures and the repair. 1259 01:03:43.000 --> 01:03:45.360 The gas line goes up on the outside of the building. 1260 01:03:45.440 --> 01:03:47.800 It's in unit, goes up to the second firs. 1261 01:03:47.960 --> 01:03:51.280 Are they denying? But why are they denying the claim? 1262 01:03:51.440 --> 01:03:54.719 I don't understand this. You you didn't do it? Whether 1263 01:03:54.920 --> 01:03:56.960 and they did the roof and the roof or did it? 1264 01:03:57.039 --> 01:03:59.400 Why are they not fixing? Why do they not think? 1265 01:03:59.440 --> 01:04:00.320 The response. 1266 01:04:01.719 --> 01:04:04.079 Say, Okay, the place is built in two thousand and nine, 1267 01:04:04.159 --> 01:04:07.639 they said something about code in twenty eighteen is different for. 1268 01:04:08.880 --> 01:04:09.679 It doesn't matter. 1269 01:04:10.039 --> 01:04:11.679 It doesn't matter you. 1270 01:04:12.239 --> 01:04:16.800 They broke your stuff. The contractor broke your stuff. Listen, 1271 01:04:17.079 --> 01:04:19.719 hang on, okay, just hang on. I'm gonna come back 1272 01:04:19.920 --> 01:04:21.800 and tell you what the hell to do. In fact, 1273 01:04:21.920 --> 01:04:23.599 Mark will tell you what to do. He's better at 1274 01:04:23.639 --> 01:04:26.440 this particular one. And then we have Jeff Fick from 1275 01:04:26.519 --> 01:04:29.960 camera transition to speak to that other auto problem. If 1276 01:04:30.000 --> 01:04:32.559 we can get her back on, I'm Tom Martino Moore 1277 01:04:32.639 --> 01:04:39.920 coming right up. Go with a sure thing Denver's best 1278 01:04:40.000 --> 01:04:42.840 roofer Excel Roofing dot com. You don't pay a cent 1279 01:04:43.079 --> 01:04:49.119 until you're content. Time for an insurance check up free, 1280 01:04:49.239 --> 01:04:52.920 no obligation. In comparison, call Compass Insurance paying too much 1281 01:04:53.119 --> 01:04:56.000 your coverage at dozens of insurance companies find out now 1282 01:04:56.119 --> 01:04:58.360 three O three seven to seven to one help. You'll 1283 01:04:58.400 --> 01:05:01.159 think you're his only customer When you choose Frank durand 1284 01:05:01.159 --> 01:05:03.599 the real estate Man dot com to list your home 1285 01:05:03.840 --> 01:05:07.000 with Remax Alliance three oh three nine two zero sixteen 1286 01:05:07.039 --> 01:05:17.960 twenty two. Hi Tom Martino, you're troubleshooter. Jeff fit camera transmission. 1287 01:05:18.559 --> 01:05:23.199 We don't have the consumer on, but she has, but 1288 01:05:23.280 --> 01:05:26.079 I still want to run this by you, okay. A 1289 01:05:26.159 --> 01:05:31.320 twenty eleven BMW twenty eleven she bought. She took a 1290 01:05:31.440 --> 01:05:36.079 road trip, and she said she experienced a complete breakdown 1291 01:05:36.880 --> 01:05:38.159 and it threw some codes. 1292 01:05:38.960 --> 01:05:40.880 Now, did anyone write down those? 1293 01:05:40.960 --> 01:05:43.599 Did you write down those codes? She had two codes. 1294 01:05:43.880 --> 01:05:47.639 One of them was the typical code you get, basically 1295 01:05:47.760 --> 01:05:49.719 telling you that there is a trouble code. It's like 1296 01:05:49.800 --> 01:05:51.840 the general you know, general trouble code. You know what 1297 01:05:51.920 --> 01:05:52.800 I mean, Jeff. 1298 01:05:54.599 --> 01:05:57.360 Light on the dash, Yeah, yeah. 1299 01:05:57.199 --> 01:05:58.519 That's really what that code says. 1300 01:05:58.880 --> 01:06:00.960 But she did mention some thing and passing that I 1301 01:06:01.000 --> 01:06:03.159 think is critically important, which is why it'd be great 1302 01:06:03.159 --> 01:06:05.199 to get her back on the line. She said, on 1303 01:06:05.320 --> 01:06:08.199 her drive back from South Dakota, the car developed a knock. 1304 01:06:09.079 --> 01:06:10.960 So to me, it sounds like it's not long for 1305 01:06:11.079 --> 01:06:15.440 this world, and unfortunately she's just no longer on the line. 1306 01:06:15.599 --> 01:06:17.519 Yeah, she never told us how many miles on it, 1307 01:06:17.599 --> 01:06:20.760 but in general, let's just be honest about it. 1308 01:06:20.880 --> 01:06:23.440 A ten year old Beamer. They're pretty much junk, aren't they. 1309 01:06:24.679 --> 01:06:24.880 Yeah. 1310 01:06:25.079 --> 01:06:27.199 No, And we've talked about most of the European vehicles 1311 01:06:27.239 --> 01:06:29.880 before me, and they're wonderful when they're new, you know, 1312 01:06:30.000 --> 01:06:31.960 but once I hit that sixty five seventy one thousand 1313 01:06:32.000 --> 01:06:33.719 mile mark, you usually want to dump them because that's 1314 01:06:33.719 --> 01:06:34.920 when all the trouble starts to come in. 1315 01:06:36.239 --> 01:06:36.360 You know. 1316 01:06:36.599 --> 01:06:39.039 They leak all over the place, and when you have 1317 01:06:39.159 --> 01:06:41.440 the even what seems a small repair, they're going to 1318 01:06:41.480 --> 01:06:44.199 be expensive when it comes to something like a knock. 1319 01:06:44.239 --> 01:06:46.199 You talk about it. It was that knock associated the 1320 01:06:46.239 --> 01:06:48.119 engine speed with a road speed. It could be just 1321 01:06:48.159 --> 01:06:48.639 about anything. 1322 01:06:48.679 --> 01:06:49.239 You have so many. 1323 01:06:49.519 --> 01:06:51.800 Yeah, we're trying to get her back on Hey, Kashina, 1324 01:06:51.920 --> 01:06:53.639 do we not have her contact information? 1325 01:06:54.079 --> 01:06:54.320 We do? 1326 01:06:54.519 --> 01:06:56.960 I try to get her back on Tom. She's not answering. 1327 01:06:58.599 --> 01:07:02.079 Okay, Well she might not like what she hears, But Jeff, 1328 01:07:04.039 --> 01:07:07.119 she did not actually get a diagnosis from anywhere. She 1329 01:07:07.320 --> 01:07:09.960 took it to an auto parts store. When they run 1330 01:07:10.039 --> 01:07:12.639 those codes, they can't tell you what's wrong with the car, 1331 01:07:12.800 --> 01:07:13.159 can they. 1332 01:07:13.920 --> 01:07:16.719 No, they're pretty generic. I mean, I mean, trouble code 1333 01:07:16.800 --> 01:07:19.519 to begin with doesn't necessarily tell you what's wrong with 1334 01:07:19.599 --> 01:07:21.639 the car. It definitely tells you what area you want 1335 01:07:21.679 --> 01:07:24.360 to start looking in, and that's when the true diagnosis 1336 01:07:24.440 --> 01:07:27.519 comes together. Nothing against the guys at the autopart stores 1337 01:07:27.559 --> 01:07:29.960 are providing a free service, so you can't really argue 1338 01:07:29.960 --> 01:07:32.800 with free, you know, but they at least give you 1339 01:07:32.840 --> 01:07:35.320 an idea what you're dealing with. My biggest complaint with 1340 01:07:35.360 --> 01:07:37.480 them is they usually give them recommended repairs to go 1341 01:07:37.559 --> 01:07:39.519 along with it. You know, if these guys knew what 1342 01:07:39.559 --> 01:07:41.639 they were doing with repairs, they wouldn't be selling parts. 1343 01:07:43.519 --> 01:07:46.480 So really it's okay to get a general idea. That's 1344 01:07:46.519 --> 01:07:50.800 what codes do. But codes never pinpoint the problem itself. 1345 01:07:50.559 --> 01:07:50.840 Does it? 1346 01:07:51.039 --> 01:07:51.079 Do? 1347 01:07:51.280 --> 01:07:53.920 They very very seldom. There are times that they do 1348 01:07:54.119 --> 01:07:57.000 a very seldom. Most of the time, we've got a 1349 01:07:57.079 --> 01:07:59.079 problem in this circuit. It could be hydraulic, it could 1350 01:07:59.079 --> 01:08:00.599 be electrical, mechanical. 1351 01:08:01.840 --> 01:08:07.280 Thank you, Jeff Jeffick Transmissions, Denver dot Com. He's at 1352 01:08:07.320 --> 01:08:11.039 Kimera Transmission three ZHO three six nine three fourteen hundred. 1353 01:08:11.360 --> 01:08:12.599 Thank you for weighing in on it. 1354 01:08:13.719 --> 01:08:18.760 Jane, back to you, Jane, I want Mark to help 1355 01:08:18.840 --> 01:08:20.039 us here after we call them. 1356 01:08:20.720 --> 01:08:22.439 But when they were. 1357 01:08:22.399 --> 01:08:25.960 Replacing the roof on the town home. The HOA hired 1358 01:08:26.000 --> 01:08:29.159 the roofer. The roofer hit your gas line. I want 1359 01:08:29.239 --> 01:08:32.359 some very basic information. When they hit your gas line, 1360 01:08:32.680 --> 01:08:35.720 did they admit that they hit your gas line? Or 1361 01:08:35.800 --> 01:08:39.680 did they go about their business and someone else discovered it. 1362 01:08:41.880 --> 01:08:50.000 Yeah, well, when they hit the gas line, the property 1363 01:08:50.079 --> 01:08:53.159 was vacant. I did not know it was the roofers, 1364 01:08:53.199 --> 01:08:53.720 the constant. 1365 01:08:57.039 --> 01:08:59.920 How did gas get turn anyone? How do you know 1366 01:09:00.199 --> 01:09:03.039 the roofers did it. Let's put it that way. I'm sorry, Mark, 1367 01:09:03.199 --> 01:09:04.680 but how do you know they even did it? 1368 01:09:04.800 --> 01:09:05.319 How do you know? 1369 01:09:07.239 --> 01:09:12.239 I have pictures and sitting to your troubleshooting website. 1370 01:09:12.319 --> 01:09:14.239 Okay, email okay. 1371 01:09:14.560 --> 01:09:17.439 And do the pictures show where where a back hoe 1372 01:09:17.560 --> 01:09:18.319 or something hit it? 1373 01:09:21.560 --> 01:09:22.960 No, they hit it with the nail. 1374 01:09:25.920 --> 01:09:26.600 With a nail. 1375 01:09:27.560 --> 01:09:28.439 Explain that to me. 1376 01:09:32.520 --> 01:09:37.239 The gasline goes up the side of the building from 1377 01:09:37.319 --> 01:09:37.840 the meter. 1378 01:09:39.680 --> 01:09:41.319 Yes, in the wall. 1379 01:09:43.000 --> 01:09:43.199 Yeah. 1380 01:09:43.920 --> 01:09:46.359 Wait, wait on the outside of the wall is it 1381 01:09:46.560 --> 01:09:49.039 hold on? Is it on the outside of the wall 1382 01:09:49.239 --> 01:09:52.439 or the inside of the wall inside? 1383 01:09:54.279 --> 01:09:57.000 Okay, So your gas line goes up through the studs 1384 01:09:57.520 --> 01:10:00.520 on the inside of the wall up to your chanicle 1385 01:10:01.279 --> 01:10:04.920 and they were nailing from the outside in and hit 1386 01:10:05.039 --> 01:10:05.800 your gas line. 1387 01:10:07.359 --> 01:10:12.800 Yeah, what what were they nailing on the side? Good question. 1388 01:10:14.520 --> 01:10:16.800 The roof they're redoing machineles. 1389 01:10:18.279 --> 01:10:19.960 And the roof by the. 1390 01:10:19.960 --> 01:10:21.720 Way, I think they I think their nails were just 1391 01:10:21.840 --> 01:10:22.920 way too long. 1392 01:10:23.039 --> 01:10:26.800 But anyway, did they call that's just real quick, real quick? 1393 01:10:26.920 --> 01:10:30.800 Did they call the fire department? I mean, who noticed 1394 01:10:31.039 --> 01:10:31.840 it was broke? 1395 01:10:32.039 --> 01:10:32.720 What happened? 1396 01:10:34.079 --> 01:10:36.439 Yeah, Well, like when they tip punctured with a. 1397 01:10:39.199 --> 01:10:39.439 Jane. 1398 01:10:39.479 --> 01:10:41.119 We have to get to the bottom of this mark. 1399 01:10:41.159 --> 01:10:43.920 It's very difficult to get information. I just need to 1400 01:10:44.039 --> 01:10:46.760 know they hit it with a nail. How many days 1401 01:10:46.840 --> 01:10:50.119 later did someone discover it? And how was it discovered? 1402 01:10:50.279 --> 01:10:53.520 Just plain English? How did it happen? They hit it 1403 01:10:53.560 --> 01:10:58.720 with a nail gun and then somebody discovered it. Go 1404 01:10:58.880 --> 01:11:01.920 with a sure thing then vers best Roofer, Excel roofing 1405 01:11:02.000 --> 01:11:02.439 dot com. 1406 01:11:02.640 --> 01:11:04.640 You don't pay a cent until you're content. 1407 01:11:06.239 --> 01:11:10.479 Wave time for an insurance check up free no obligation 1408 01:11:10.640 --> 01:11:14.479 comparison call Compass Insurance paying too much your coverage at 1409 01:11:14.560 --> 01:11:17.279 dozens of insurance companies find out now three oh three, 1410 01:11:17.439 --> 01:11:20.000 seven seven to one help. You'll think you're his only 1411 01:11:20.119 --> 01:11:22.520 customer When you choose Frank durand the real estate man 1412 01:11:22.640 --> 01:11:26.039 dot com to list your home with Remax Alliance three 1413 01:11:26.079 --> 01:11:28.159 oh three nine two zero sixteen twenty two. 1414 01:11:29.239 --> 01:11:39.199 Yeah, Rid News needs who you don't have? 1415 01:11:41.920 --> 01:11:43.359 Run anxious as fast. 1416 01:11:43.199 --> 01:11:47.800 As we can show Shooter's gonna help coming man. 1417 01:11:48.640 --> 01:11:50.760 This is the Troubleshooter Show. 1418 01:11:51.439 --> 01:11:57.720 Now, Tom Martino, Hi, Tom Martino here, Welcome to the show. 1419 01:11:57.800 --> 01:12:01.279 Three O three seven one three talk seven one three 1420 01:12:01.479 --> 01:12:02.600 eight two five five. 1421 01:12:02.720 --> 01:12:05.359 Here to help you anyway we can to solve your problems, 1422 01:12:05.359 --> 01:12:07.479 to answer your questions, take your complaints, make your life 1423 01:12:07.479 --> 01:12:11.199 a little easier. Coming up, Barry Miller will be here. 1424 01:12:11.159 --> 01:12:13.520 With the Stera turnkey to talk about our seminar coming 1425 01:12:13.600 --> 01:12:16.000 up on the Is that this coming? 1426 01:12:16.800 --> 01:12:20.239 That's this coming Saturday? This coming Saturday? Okay, yeah, okay 1427 01:12:20.479 --> 01:12:22.479 fifth or, as Mark would say, next Saturday. 1428 01:12:23.079 --> 01:12:26.399 Well, it's it's whatever, the next whatever the next Saturday is, 1429 01:12:26.479 --> 01:12:29.880 it's it's it at the end of this week. Anyway, Jane. 1430 01:12:30.039 --> 01:12:32.119 I want to go back to Jane and talk to 1431 01:12:32.199 --> 01:12:35.720 her about her town home. Jane, I just need some 1432 01:12:35.920 --> 01:12:40.079 very basic information because I'm very confused. They're putting on 1433 01:12:40.159 --> 01:12:43.760 a roof and a nail gun hits your gas line. 1434 01:12:44.439 --> 01:12:47.800 By the way, it's not unheard of that nail guns 1435 01:12:48.479 --> 01:12:52.399 will hit lines like copper and all that. I've never 1436 01:12:52.520 --> 01:12:55.640 actually heard them hitting a gas line. And that has 1437 01:12:55.680 --> 01:12:59.520 to be one powerful sob to be able to penetrate 1438 01:12:59.600 --> 01:13:02.479 that line. I mean, I don't even know how it did. 1439 01:13:03.039 --> 01:13:05.960 So you have a picture of it, of the nail 1440 01:13:06.479 --> 01:13:08.039 through the pipe? 1441 01:13:08.119 --> 01:13:08.600 Is that right? 1442 01:13:10.600 --> 01:13:10.840 Yeah? 1443 01:13:12.800 --> 01:13:15.359 At the moment they did that, Noe. 1444 01:13:19.640 --> 01:13:23.560 Jane, At the moment they did it, did someone say, oh, 1445 01:13:24.119 --> 01:13:26.640 I hit a gas line? Or did they just go 1446 01:13:26.800 --> 01:13:32.680 about not realizing? Okay, now now now let's fast forward. 1447 01:13:33.079 --> 01:13:37.720 They finished the job, and then how many days later 1448 01:13:38.680 --> 01:13:39.680 did you discover it? 1449 01:13:42.840 --> 01:13:48.159 Well, about a week later. I was there as if 1450 01:13:48.359 --> 01:13:50.119 the town home was vacant, and I smelled it. 1451 01:13:51.840 --> 01:13:56.319 Okay, you smelled gas a week later and you called who. 1452 01:13:58.000 --> 01:13:58.520 Excelled? 1453 01:14:00.479 --> 01:14:03.560 Okay? And then they came out and did they show 1454 01:14:03.640 --> 01:14:04.479 you that damage? 1455 01:14:06.600 --> 01:14:08.199 No, they didn't know where it was coming from. 1456 01:14:08.800 --> 01:14:10.520 Did they tagged the so what did they do? 1457 01:14:12.279 --> 01:14:13.199 They turned off the gas? 1458 01:14:15.319 --> 01:14:16.479 And then what the property? 1459 01:14:17.960 --> 01:14:20.760 And then then I called the plumbing company? 1460 01:14:22.159 --> 01:14:30.920 What company? What company? Bell Bell Plumbing? And and why 1461 01:14:31.239 --> 01:14:34.840 was it six thousand dollars? That's the part I don't understand. 1462 01:14:37.399 --> 01:14:43.640 Well, the first visit they had it was almost two 1463 01:14:43.680 --> 01:14:46.359 thousand dollars and they couldn't find the source. Then they 1464 01:14:46.439 --> 01:14:46.960 came back. 1465 01:14:47.359 --> 01:14:50.640 Wait, wait, two thousand dollars for what? What did they 1466 01:14:50.760 --> 01:14:52.359 charge you two thousand dollars. 1467 01:14:52.199 --> 01:14:56.840 For to look for the damage? 1468 01:14:58.520 --> 01:15:01.199 And they charged you two thousand dollars even though they 1469 01:15:01.239 --> 01:15:02.159 couldn't find the leak? 1470 01:15:03.880 --> 01:15:04.039 Right? 1471 01:15:08.399 --> 01:15:10.520 And then what when they couldn't find the leak, did 1472 01:15:10.560 --> 01:15:13.479 they say so sorry, ma'am, here's a two thousand dollars bill. 1473 01:15:15.439 --> 01:15:19.720 No, they said they would send a different team to 1474 01:15:20.159 --> 01:15:26.000 investigate this in their company, and that that team charged 1475 01:15:26.159 --> 01:15:29.760 another three thousand dollars. 1476 01:15:29.880 --> 01:15:37.039 So that's where you got your six grand, Right, it's. 1477 01:15:36.920 --> 01:15:40.079 Almost six grand. They bell plumbing had opened up the 1478 01:15:40.159 --> 01:15:43.800 wall in the garage, and they don't repair the wall 1479 01:15:43.880 --> 01:15:45.520 after they do that, I have to hire a. 1480 01:15:47.319 --> 01:15:52.319 Okay, So how did the second team? How how did 1481 01:15:52.399 --> 01:15:53.600 the second team find it? 1482 01:15:58.119 --> 01:15:59.159 By going up in the attic? 1483 01:16:00.880 --> 01:16:06.640 They traced the line to the addict right, and they 1484 01:16:06.800 --> 01:16:10.800 saw and they took a picture of the nail. Yeah, 1485 01:16:12.640 --> 01:16:14.600 did they say it was recently done? 1486 01:16:14.840 --> 01:16:18.600 Could they tell? Well? 1487 01:16:18.680 --> 01:16:22.800 Yeah, I was, Well, you can tell if it was 1488 01:16:22.960 --> 01:16:29.159 recent or not. It's either old or it's newer. Kelly, 1489 01:16:29.239 --> 01:16:31.279 were you able to find the email she sent us 1490 01:16:31.520 --> 01:16:32.960 so we can look at this damn. 1491 01:16:32.800 --> 01:16:33.399 Thing right now? 1492 01:16:33.520 --> 01:16:34.600 Please check your inbox. 1493 01:16:34.800 --> 01:16:35.119 Thank you. 1494 01:16:36.000 --> 01:16:38.760 Okay, I'm going to check the email here and figure 1495 01:16:38.800 --> 01:16:41.760 it out. So when you discovered it, what's the very 1496 01:16:41.840 --> 01:16:43.880 first thing you did when you discovered. 1497 01:16:43.479 --> 01:16:46.319 It, Daniel? 1498 01:16:46.520 --> 01:16:47.479 In the gas line? 1499 01:16:48.840 --> 01:16:49.039 Yeah? 1500 01:16:49.520 --> 01:16:52.399 Or well the mate? 1501 01:16:54.239 --> 01:16:56.960 Okay, this gas line. By the way, now I understand this, 1502 01:16:57.439 --> 01:17:00.640 hey bo. You asked, how could it pierce it? This 1503 01:17:00.880 --> 01:17:05.000 is a yellow This is a yellow plastic gas line. 1504 01:17:05.720 --> 01:17:07.520 They used connectors. 1505 01:17:10.000 --> 01:17:11.199 It's the kind they used. 1506 01:17:11.840 --> 01:17:14.600 It's the new gas eye and it's definitely her gas 1507 01:17:15.359 --> 01:17:17.840 and you could definitely see it. And now I see 1508 01:17:17.880 --> 01:17:20.439 where it comes up near the roof down to her 1509 01:17:20.520 --> 01:17:23.560 mechanical you can plainly see it with these pictures. 1510 01:17:23.960 --> 01:17:25.840 The gas line was installed properly. 1511 01:17:26.319 --> 01:17:29.279 The fact that they hit it's not really negligent, because 1512 01:17:30.560 --> 01:17:32.159 I mean, they didn't know it was there. 1513 01:17:32.319 --> 01:17:34.640 Should they have known? I don't know what the answer 1514 01:17:34.760 --> 01:17:36.720 is going to be on that. Should they have known? 1515 01:17:37.800 --> 01:17:41.159 They how would they know? 1516 01:17:41.439 --> 01:17:44.720 Well, yeah, I don't know how they would know. 1517 01:17:45.279 --> 01:17:47.960 Well, the fact of the matter is the roofing company 1518 01:17:48.199 --> 01:17:51.159 caused the leak by their nail guns. 1519 01:17:51.279 --> 01:17:55.760 I think they say, there's no doubt about it, but 1520 01:17:56.359 --> 01:17:59.720 you don't show the nail into it. All they show 1521 01:17:59.840 --> 01:18:03.439 is the nail hole. Where is the nail? 1522 01:18:03.520 --> 01:18:03.560 That? 1523 01:18:05.239 --> 01:18:08.079 Okay, good, you don't have to show it to you, Hey, Mark, 1524 01:18:10.119 --> 01:18:14.520 Mark Mark. What if she just takes them to small 1525 01:18:14.600 --> 01:18:16.279 claims Court for the report? 1526 01:18:16.279 --> 01:18:20.399 Well, I mean that's an avenue. That's an avenue to go. 1527 01:18:20.600 --> 01:18:22.680 But let me give you my thoughts on this real quick. 1528 01:18:23.399 --> 01:18:26.079 We had a fence put in years ago I called 1529 01:18:26.199 --> 01:18:28.439 eight eight eight or whatever it is, where they come 1530 01:18:28.520 --> 01:18:30.760 out and they, uh, you know, they mark all the 1531 01:18:30.800 --> 01:18:33.720 gas lines in the neighborhood or on my property. So 1532 01:18:33.840 --> 01:18:36.600 they marked where the gas line was. The fence guy 1533 01:18:36.720 --> 01:18:39.479 comes out and he ends up hitting the gas line. 1534 01:18:39.840 --> 01:18:43.199 The problem was when they developed my house, instead of 1535 01:18:43.359 --> 01:18:46.359 feeding the gas line from where they told the county 1536 01:18:46.439 --> 01:18:49.079 they did, they did it from this street on the 1537 01:18:49.239 --> 01:18:49.880 other side. 1538 01:18:50.239 --> 01:18:52.439 So where they marked a gas line, there was no 1539 01:18:52.640 --> 01:18:53.239 gas line. 1540 01:18:53.439 --> 01:18:56.680 Where the guy hit my gas line, there wasn't supposed 1541 01:18:56.680 --> 01:18:58.960 to be a gas line, but there was. So then 1542 01:18:59.039 --> 01:19:02.439 the question became who's paying for the bill Because the 1543 01:19:02.560 --> 01:19:04.760 fire trucks came out, they had to repair. 1544 01:19:04.880 --> 01:19:06.800 It was like a two thousand dollars bill. 1545 01:19:07.279 --> 01:19:09.680 I ended up paying for it because how would they 1546 01:19:09.920 --> 01:19:13.479 possibly have known that that gas line was there? I mean, 1547 01:19:13.560 --> 01:19:16.920 I had no argument. I don't understand what her argument 1548 01:19:17.039 --> 01:19:20.000 would be. It's a roofer, they come out, How would 1549 01:19:20.039 --> 01:19:23.680 they know there's a plastic gas line under the decking 1550 01:19:23.800 --> 01:19:24.279 in the wood? 1551 01:19:24.439 --> 01:19:27.680 I just don't find it their issue. No, there's no 1552 01:19:28.880 --> 01:19:30.920 there is no way they would know. There is no 1553 01:19:31.039 --> 01:19:31.760 way they would know. 1554 01:19:33.760 --> 01:19:37.319 It's not plastic. It's stainless steel. 1555 01:19:39.159 --> 01:19:41.880 Well, it's it's a core, yeah, but it is kind 1556 01:19:41.920 --> 01:19:44.399 of okay, it doesn't matter. 1557 01:19:44.479 --> 01:19:45.399 It's a flex line. 1558 01:19:45.439 --> 01:19:49.479 It's a stainless woven flex line with plastic over it. 1559 01:19:50.520 --> 01:19:54.840 It's what they use for direct barry. So it's like 1560 01:19:55.039 --> 01:20:00.439 going into a washing or i'm sorry, a dryer basically, yeah, 1561 01:20:00.800 --> 01:20:04.000 kind of mark kinda yeah, the kind you see come out, 1562 01:20:04.039 --> 01:20:09.600 those yellow flex lines. Now, I can think pictures of it, Tom, 1563 01:20:09.640 --> 01:20:13.000 I'm looking at the pictures and look how that thing's routed. 1564 01:20:13.439 --> 01:20:19.399 I mean, look at it. How would they It's it's random. Well, 1565 01:20:20.079 --> 01:20:22.760 I think I let's ask a roofer. 1566 01:20:23.319 --> 01:20:26.960 Let's ask a roofer, like for example, would Jay Bretts 1567 01:20:27.279 --> 01:20:30.319 at Excel roofing, would their crews go up and look 1568 01:20:31.039 --> 01:20:33.239 what is being nailed? I want to know if they 1569 01:20:33.359 --> 01:20:37.119 do that and they'll tell me the truth, I'm going I'm. 1570 01:20:36.960 --> 01:20:38.800 Going to send this to him so he can see 1571 01:20:38.840 --> 01:20:39.800 what we're talking about. 1572 01:20:42.680 --> 01:20:44.800 I never have any reason so ever to go into 1573 01:20:44.880 --> 01:20:47.439 an attic and look underneath the decking first before they 1574 01:20:47.520 --> 01:20:48.960 go on the under the roof. 1575 01:20:49.039 --> 01:20:50.640 Yes, that's what I was wondering. Dragon. 1576 01:20:50.760 --> 01:20:53.199 I wonder like, would you go up and say, let's 1577 01:20:53.239 --> 01:20:55.560 see what we're looking at here to make sure you're 1578 01:20:55.600 --> 01:20:56.680 not nailing into something. 1579 01:20:56.760 --> 01:20:58.920 I don't know the answer to that. I think it's 1580 01:20:59.039 --> 01:21:00.640 very unusual to have a gas. 1581 01:21:00.560 --> 01:21:03.199 Line there, and they can make the argument that it 1582 01:21:03.399 --> 01:21:06.159 wasn't in normal place and it wasn't supposed to be there. 1583 01:21:06.239 --> 01:21:08.880 I don't know, d what were you going to say? 1584 01:21:08.920 --> 01:21:11.560 I think Jane's argument hinge just on something important she 1585 01:21:11.720 --> 01:21:14.840 mentioned in passing. She and Jane correct me if I'm wrong. 1586 01:21:14.960 --> 01:21:18.960 Didn't you allege that this is gonna extraordinarily long nail? 1587 01:21:19.039 --> 01:21:22.000 They used something that's out of the ordinary. 1588 01:21:22.319 --> 01:21:22.960 How would you know. 1589 01:21:25.439 --> 01:21:26.640 How long is this nail? 1590 01:21:28.319 --> 01:21:30.279 Well, I'd have to find out, But I do have 1591 01:21:30.359 --> 01:21:33.399 a picture with nail, well roughly does. 1592 01:21:33.319 --> 01:21:36.359 It look like okay, all right, hey, we just got it. 1593 01:21:37.119 --> 01:21:41.119 I just got a text from Schamansky, the owner of Genesis, 1594 01:21:41.159 --> 01:21:43.800 who of course we've known forever. He said, it's the 1595 01:21:43.920 --> 01:21:48.439 fault to whoever installed the gas line. There's no way 1596 01:21:48.520 --> 01:21:51.319 the gas that's kind of true too, should ever be 1597 01:21:51.479 --> 01:21:54.039 that close to the roof? Does she own this roof, 1598 01:21:54.159 --> 01:21:56.039 by the way, I forgot is it a condo or 1599 01:21:56.079 --> 01:21:56.560 a townhome? 1600 01:21:57.720 --> 01:22:00.359 She owns her town home. She owns her town home. 1601 01:22:00.560 --> 01:22:04.039 But to try Mark, I think the absolute statut limitations 1602 01:22:04.119 --> 01:22:06.119 would be up on the installer of the gas line. 1603 01:22:07.079 --> 01:22:08.600 I don't think it was anything so to do. 1604 01:22:09.000 --> 01:22:11.279 But if you look at it, who would ever guess 1605 01:22:11.439 --> 01:22:14.720 looking at this that that thing was routed that way? 1606 01:22:14.760 --> 01:22:16.199 It's absolutely insane. 1607 01:22:18.039 --> 01:22:21.319 It's kind of like haphazardly routed. It just like goes 1608 01:22:21.399 --> 01:22:25.359 up the side through the ceiling and or through the roof, 1609 01:22:25.439 --> 01:22:26.840 and say, we are. 1610 01:22:27.640 --> 01:22:30.319 And she's saying that's not to me. That looks like 1611 01:22:30.520 --> 01:22:33.479 pecks or something. I mean, she's saying that's steel. That 1612 01:22:33.640 --> 01:22:34.520 can't be steel. 1613 01:22:35.039 --> 01:22:37.279 It's snaked around mark Mark. 1614 01:22:37.840 --> 01:22:41.319 Mark is woven stainless steel. That's what it's woven pipe. 1615 01:22:41.960 --> 01:22:45.640 I know it's flexible. So yeah, So here's the point. 1616 01:22:46.600 --> 01:22:49.359 Was the roof for negligent. No, they weren't doing anything 1617 01:22:49.439 --> 01:22:50.760 except nailing down the roof. 1618 01:22:51.159 --> 01:22:55.720 What if they were using extraordinarily long nails in this 1619 01:22:55.800 --> 01:22:56.840 section of I guess. 1620 01:22:57.000 --> 01:22:59.760 But here's the point. I don't think that's going to 1621 01:22:59.800 --> 01:23:00.399 be the issue. 1622 01:23:00.680 --> 01:23:03.840 Can we get jabretts On or get Henry bretts On 1623 01:23:03.960 --> 01:23:04.680 to talk about this? 1624 01:23:05.199 --> 01:23:07.079 I sent it to both of them, and I'll say 1625 01:23:07.159 --> 01:23:09.159 this to what Dmitri just said. 1626 01:23:09.560 --> 01:23:11.960 Dmitri, if you go up to my roof right now, 1627 01:23:12.439 --> 01:23:15.039 in fact, I would guess you went up to ten 1628 01:23:15.119 --> 01:23:17.680 different roofs, eight or nine of them are going to 1629 01:23:17.760 --> 01:23:19.520 have nails coming through the decking. 1630 01:23:19.640 --> 01:23:22.239 It's just I don't know it happens. 1631 01:23:22.359 --> 01:23:24.279 Yeah, No, you're right. 1632 01:23:24.439 --> 01:23:26.640 I've never seen a roof that doesn't have nails sticking 1633 01:23:26.680 --> 01:23:29.840 into the interior space. But they're roofing nails. They only 1634 01:23:29.880 --> 01:23:31.800 sticking out just a little. Yeah, but let's see if 1635 01:23:31.800 --> 01:23:34.560 that's a factor. Let's let's use the framing nail for 1636 01:23:34.640 --> 01:23:36.880 god's sake, let's they're comparatively negligent. 1637 01:23:37.199 --> 01:23:40.760 Well, but but no one except who putsing to be 1638 01:23:40.880 --> 01:23:41.680 right under the roof. 1639 01:23:42.159 --> 01:23:45.479 Yet, who would actually put a gas line right up 1640 01:23:45.560 --> 01:23:46.479 against the decking? 1641 01:23:46.600 --> 01:23:47.239 It's crazy. 1642 01:23:48.720 --> 01:23:51.760 Well, I agree with you there, but my point is 1643 01:23:52.319 --> 01:23:56.920 if if the roofer used proper nails, they would not 1644 01:23:57.039 --> 01:23:57.680 have punctured. 1645 01:23:57.760 --> 01:24:00.279 Well, we don't know yet because we haven't in the 1646 01:24:00.279 --> 01:24:01.119 picture of this tale. 1647 01:24:01.439 --> 01:24:04.039 And okay if they no, no, no, I'm looking at 1648 01:24:04.119 --> 01:24:07.119 long nails, Dmitri. I'll send you the email too. I 1649 01:24:07.159 --> 01:24:08.199 don't know why you don't. 1650 01:24:08.039 --> 01:24:10.840 Have to send me to Mark. It didn't come in 1651 01:24:10.920 --> 01:24:12.760 the first email. The pictures of the nail. 1652 01:24:12.960 --> 01:24:13.600 Did you have it? 1653 01:24:15.039 --> 01:24:15.720 Well, you got it. 1654 01:24:15.800 --> 01:24:18.600 There's like five hundred photos. You gotta just find one 1655 01:24:18.680 --> 01:24:21.680 where you can see the decking and zoom in. But yeah, absolutely, 1656 01:24:23.279 --> 01:24:23.640 all right. 1657 01:24:23.680 --> 01:24:25.720 We have more coming up on the Troubleshooter Show. Three 1658 01:24:25.760 --> 01:24:33.800 O three seven one three A two five five Go 1659 01:24:33.960 --> 01:24:37.560 with a sure thing Denver's Best Roofer Excel Roofing dot com. 1660 01:24:37.720 --> 01:24:39.760 You don't pay a cent until you're content. 1661 01:24:43.119 --> 01:24:46.279 Time for an insurance check up free no obligation comparison 1662 01:24:46.439 --> 01:24:50.000 call Compass Insurance. Pay too much your coverage at dozens 1663 01:24:50.039 --> 01:24:52.760 of insurance companies find out now three oh three seven 1664 01:24:52.880 --> 01:24:55.640 seven to one help. You'll think you're his only customer 1665 01:24:55.720 --> 01:24:57.880 when you choose Frank durand the real estate man dot 1666 01:24:58.000 --> 01:25:01.279 Com to list your home with Remail Alliance three oh 1667 01:25:01.319 --> 01:25:12.079 three nine two zero sixteen twenty two. Hi Tom Martino, 1668 01:25:12.319 --> 01:25:16.119 your troubleshooter three oh three seven one three talks seven 1669 01:25:16.159 --> 01:25:19.319 one three eight two five five. You know we're trying 1670 01:25:19.359 --> 01:25:22.439 to decide was the roof for negligent? 1671 01:25:24.159 --> 01:25:24.760 I don't think so. 1672 01:25:25.479 --> 01:25:27.560 Henry Brett is with Excel Roofing, and I'm going to 1673 01:25:27.600 --> 01:25:30.840 ask him a question, Henry, when you guys put on 1674 01:25:30.960 --> 01:25:35.319 a roof, do you ever puncture lines as you're as 1675 01:25:35.359 --> 01:25:37.960 you're nailing down to the decking? Do you ever do 1676 01:25:38.039 --> 01:25:40.359 the nails ever go through something on the other side? 1677 01:25:41.680 --> 01:25:45.439 Hey, Tom, thanks for having me on. We do occasionally 1678 01:25:45.560 --> 01:25:46.399 have that happen. 1679 01:25:46.520 --> 01:25:48.399 And you know, by code, no. 1680 01:25:48.720 --> 01:25:52.880 Gas lines, water lines or anything should be close enough 1681 01:25:52.960 --> 01:25:55.880 to that decking to have a nail penetrated. So if 1682 01:25:55.920 --> 01:25:59.239 a nail was to penetrate a gas line, that gas 1683 01:25:59.319 --> 01:26:01.560 line is in operly fastened within that attic. 1684 01:26:03.279 --> 01:26:07.159 That's what I'm thinking for sure, That's what Thanks for 1685 01:26:07.239 --> 01:26:08.920 answering that well. 1686 01:26:09.039 --> 01:26:10.840 And then the other thing had that happen. 1687 01:26:12.560 --> 01:26:14.760 Well, I'm sure you have. The other thing is, imagine 1688 01:26:14.800 --> 01:26:18.039 if there was rolled on insulation under the decking. You 1689 01:26:18.159 --> 01:26:20.640 can't expect a roofer to go up there remove all 1690 01:26:20.720 --> 01:26:24.359 the insulation to make sure some numb nuts installed a 1691 01:26:24.439 --> 01:26:25.279 gas line wrong? 1692 01:26:27.159 --> 01:26:30.520 Yeah, yeah, an electrical too. You're not supposed to have 1693 01:26:30.600 --> 01:26:33.960 electrical up there, either, right, Henry. Yeah. 1694 01:26:34.039 --> 01:26:36.840 And like I said, anything that a nail could penetrate 1695 01:26:37.279 --> 01:26:39.000 by code should not be placed there. 1696 01:26:39.479 --> 01:26:39.880 I forget. 1697 01:26:40.039 --> 01:26:42.840 It should be about six inches. I mean, truly, it 1698 01:26:42.840 --> 01:26:45.960 should be about a foot away from any decking or 1699 01:26:46.000 --> 01:26:47.199 any ridge. 1700 01:26:49.920 --> 01:26:54.479 Okay, And that's Henry with excel Roofing ex cel as 1701 01:26:54.520 --> 01:26:58.800 an excellent excel roofing dot com three oh three seven 1702 01:26:58.960 --> 01:27:02.960 six one sixty four hundred. Thank you, Henry, appreciate that 1703 01:27:03.159 --> 01:27:07.039 very much. And by the way, they're doing some gutter 1704 01:27:07.119 --> 01:27:09.039 cleanings too. Give them a call for their specials. 1705 01:27:09.720 --> 01:27:15.399 Okay. I think Jane is not as plain Jane as 1706 01:27:15.479 --> 01:27:16.159 we thought it was. 1707 01:27:17.880 --> 01:27:21.800 I think you may you may have a problem here 1708 01:27:21.880 --> 01:27:25.760 because the line was not done properly. I think you're 1709 01:27:25.800 --> 01:27:30.319 going to have a problem. Really, that line shouldn't have 1710 01:27:30.359 --> 01:27:33.439 been where it is, and the roofer and the roofer 1711 01:27:33.520 --> 01:27:37.239 and the hoa. The roofer and the hoa can say, listen, 1712 01:27:38.600 --> 01:27:41.359 not our problem. But here's what I want to know, Jane. 1713 01:27:42.279 --> 01:27:44.760 You got to correct it for the future. Did they 1714 01:27:44.880 --> 01:27:47.319 move that line away from where it can be nailed? 1715 01:27:49.039 --> 01:27:50.960 Yeah, if you look at one of those pictures that 1716 01:27:51.079 --> 01:27:56.880 shows that it's moved to a secure location next to 1717 01:27:56.960 --> 01:27:57.359 one of the. 1718 01:28:00.079 --> 01:28:03.079 Well, let's see who ran that line, So they did, 1719 01:28:03.600 --> 01:28:06.920 I doubt the builder. That does not look like something 1720 01:28:07.000 --> 01:28:09.560 the builder did. Did you have like when you borrow? 1721 01:28:09.720 --> 01:28:12.600 When was that line put in? Jane, that's a good point. 1722 01:28:12.680 --> 01:28:13.960 When was that line put in? 1723 01:28:15.479 --> 01:28:23.000 When the builder did it? One guaranteed that line has 1724 01:28:23.000 --> 01:28:23.720 not been touched. 1725 01:28:24.319 --> 01:28:27.720 I'm surprised at pass code because you can't use yellow clornies. 1726 01:28:27.760 --> 01:28:28.760 How old is your unit? 1727 01:28:28.800 --> 01:28:31.000 That's what I was thinking. How old is your unit? 1728 01:28:32.880 --> 01:28:33.880 Two thousand and nine. 1729 01:28:36.000 --> 01:28:38.560 Yeah, it's too late to do anything about it, it 1730 01:28:38.680 --> 01:28:41.439 really is. It's just too dang late. 1731 01:28:42.279 --> 01:28:42.439 You know. 1732 01:28:42.560 --> 01:28:48.760 That's just under the category that stuff happens. Well, there's 1733 01:28:48.840 --> 01:28:51.800 a ten year Usually there's a ten listen to this. 1734 01:28:52.399 --> 01:28:56.760 Usually there's a ten or twelve year absolute statute, which 1735 01:28:57.000 --> 01:29:01.079 which is an umbrella, meaning most of them start when 1736 01:29:01.159 --> 01:29:04.279 it's discovered or should have been discovered, and then tolls 1737 01:29:04.359 --> 01:29:06.800 from there, whether it's a two year, a three year, 1738 01:29:07.439 --> 01:29:10.920 a six year, but no matter what, there's something also 1739 01:29:11.119 --> 01:29:15.960 called an absolute statute of limitations, which means, come on, people, 1740 01:29:16.319 --> 01:29:18.399 you got to give us a break. You know, we 1741 01:29:18.520 --> 01:29:22.159 can't be responsible for something forever. And that's usually about 1742 01:29:22.239 --> 01:29:26.000 ten years, and I've seen some twelve years. I don't 1743 01:29:26.039 --> 01:29:28.640 think you have a prayer in hell of getting that 1744 01:29:28.800 --> 01:29:29.920 builder to do anything. 1745 01:29:30.319 --> 01:29:30.640 Nothing. 1746 01:29:31.439 --> 01:29:33.119 Now, the hoa may want to do it. 1747 01:29:33.239 --> 01:29:35.880 Well, if she got a home inspector to look at it, 1748 01:29:36.720 --> 01:29:37.239 maybe we can go. 1749 01:29:37.479 --> 01:29:41.439 Yeah, but those inspectors, they take no responsibility. 1750 01:29:40.680 --> 01:29:40.960 All right. 1751 01:29:41.199 --> 01:29:44.000 I mean it should have been noted in the inspection 1752 01:29:44.159 --> 01:29:47.520 report though, right that it's not one of the iron pipes, 1753 01:29:47.760 --> 01:29:48.359 you know what it. 1754 01:29:48.399 --> 01:29:48.920 Should have been. 1755 01:29:49.720 --> 01:29:52.560 It should have been noted as a defect upon inspection. 1756 01:29:52.920 --> 01:29:54.680 So she should have at least known that that was 1757 01:29:54.800 --> 01:29:56.720 there going into purchasing the home. 1758 01:29:57.359 --> 01:30:00.039 And could have had it corrected. Hey, did you do 1759 01:30:00.039 --> 01:30:03.520 you have a home inspection? While we're talking about this, Jane, 1760 01:30:03.600 --> 01:30:04.359 did you have a home? 1761 01:30:04.479 --> 01:30:05.479 How long have you owned it. 1762 01:30:08.399 --> 01:30:09.960 Since I bought it from your builder? 1763 01:30:11.880 --> 01:30:12.279 Oh? 1764 01:30:12.319 --> 01:30:16.720 You bought it originally, so she probably did not have 1765 01:30:16.800 --> 01:30:18.479 an inspection on a new UNIONATA. 1766 01:30:19.399 --> 01:30:22.079 Very seldom do people have inspections on new units. 1767 01:30:22.520 --> 01:30:25.399 But I had an inspection on a new unit, the 1768 01:30:25.520 --> 01:30:28.159 one I did with vstera turnkey. I'll talk about that 1769 01:30:28.319 --> 01:30:30.720 coming up, and I want to tell you how everything's 1770 01:30:30.800 --> 01:30:35.000 going with that. It's an exciting venture and it's an 1771 01:30:35.079 --> 01:30:39.439 adventure too as I learn how they operate. So if 1772 01:30:39.479 --> 01:30:41.439 you have a problem, question or complaint, give us a 1773 01:30:41.479 --> 01:30:43.800 call right now. You'll get right through at three zho 1774 01:30:43.800 --> 01:30:47.600 three seven one three talks seven to one three eight 1775 01:30:47.680 --> 01:30:55.760 two five five Go with a sure thing Denver's best 1776 01:30:55.880 --> 01:30:58.720 roofer Excel Roofing dot com. You don't pay a cent 1777 01:30:58.920 --> 01:31:05.720 until you're content. Time for an insurance checkup free, no obligation. 1778 01:31:05.760 --> 01:31:09.600 In comparison, call Compass Insurance paying too much your coverage 1779 01:31:09.640 --> 01:31:12.279 at dozens of insurance companies find out now three all 1780 01:31:12.319 --> 01:31:14.640 three seven to seven to one help. You'll think you're 1781 01:31:14.720 --> 01:31:17.239 his only customer when you choose Frank durand the real 1782 01:31:17.319 --> 01:31:20.279 estate Man dot com to list your home with Remax 1783 01:31:20.359 --> 01:31:23.399 Alliance three all three nine two zero sixteen twenty two. 1784 01:31:28.000 --> 01:31:30.640 Hi tom Archino here three three seven to one three 1785 01:31:30.760 --> 01:31:35.199 talk seven one three, eight, two five five. So we're 1786 01:31:35.279 --> 01:31:38.960 having this controversy over this roofing issue. Here's the bottom line. 1787 01:31:39.359 --> 01:31:43.720 She buys a brand new town home from the builder, 1788 01:31:45.239 --> 01:31:49.439 and you know, twelve or thirteen years later, her roof 1789 01:31:49.560 --> 01:31:54.359 is being replaced. The roofer drives a nail through the 1790 01:31:54.479 --> 01:31:58.560 roof in a section that punctured her gas line. The 1791 01:31:58.720 --> 01:32:04.199 gas line was run improperly when it was built. It 1792 01:32:04.319 --> 01:32:06.239 goes up the side of her house on the inside 1793 01:32:06.239 --> 01:32:09.680 of the wall, and then over the roof deck or 1794 01:32:09.800 --> 01:32:14.479 under the roof deck without any spacing whatsoever, and then 1795 01:32:14.600 --> 01:32:18.319 down to her mechanical room and it's covered with insulation. 1796 01:32:19.520 --> 01:32:22.560 There is no way anyone would have known that it 1797 01:32:22.680 --> 01:32:23.000 was there. 1798 01:32:23.800 --> 01:32:26.640 The roofer did nothing but nailed down roof as they 1799 01:32:26.720 --> 01:32:30.640 normally would, and it cost her six thousand in repairs. 1800 01:32:31.279 --> 01:32:34.359 Now think about this. They had to evacuate her gas, 1801 01:32:34.960 --> 01:32:37.319 do a line, and reroute it at the same time. 1802 01:32:37.479 --> 01:32:41.000 It wasn't just patching that one little section. They had 1803 01:32:41.039 --> 01:32:43.520 to make it up to code, which is routing it 1804 01:32:43.680 --> 01:32:46.640 the right way. So you look, we can look at 1805 01:32:46.680 --> 01:32:49.479 pricing all we want, but she paid six grand to 1806 01:32:49.560 --> 01:32:53.239 Bell Plumbing. Kevin has a comment on this situation. We're 1807 01:32:53.279 --> 01:32:56.199 trying to figure out who's responsible. This is where I 1808 01:32:56.239 --> 01:32:57.520 think no one's responsible. 1809 01:32:58.000 --> 01:33:00.760 Let me ask you this in your opinion, and I 1810 01:33:00.840 --> 01:33:03.239 don't care if it's her referral list member or Joe 1811 01:33:03.319 --> 01:33:09.560 blow plumber. Five thousand dollars to find the leak. Doesn't 1812 01:33:09.600 --> 01:33:11.239 that seem a little insane? 1813 01:33:11.880 --> 01:33:12.119 It was. 1814 01:33:12.800 --> 01:33:15.680 She said it was two thousand. No, no, no, then 1815 01:33:15.760 --> 01:33:16.880 another first crew. 1816 01:33:17.439 --> 01:33:17.840 That's right. 1817 01:33:17.960 --> 01:33:21.079 The first crew was two thousand. The second crew that 1818 01:33:21.239 --> 01:33:23.560 actually found the leak was three thousand. 1819 01:33:25.039 --> 01:33:27.920 Yeah, well all together it was five or six, just 1820 01:33:28.039 --> 01:33:32.640 over five. What's your comment, Kevin? Welcome and how do 1821 01:33:32.720 --> 01:33:35.039 you come into this? Are you an expert of any kind? 1822 01:33:36.680 --> 01:33:40.239 I'm not. I just handed handled a roofing job for 1823 01:33:40.319 --> 01:33:45.840 a business a while back, and that's so I dealt 1824 01:33:45.840 --> 01:33:49.079 with the insurance companies and all that. And basically an 1825 01:33:49.159 --> 01:33:52.760 insurance company was replacing the roof and we had almost 1826 01:33:52.800 --> 01:33:54.880 the same thing happened, except it was an electrical line 1827 01:33:54.960 --> 01:33:58.600 got hit by a nail, and so the roofer actually 1828 01:33:58.800 --> 01:34:01.359 told us you should go to insurance company because this 1829 01:34:02.000 --> 01:34:05.319 line was not laid in by code, so it was 1830 01:34:05.520 --> 01:34:08.039 against code. So the insurance company came out, looked at it, 1831 01:34:08.600 --> 01:34:10.800 and they said, yeah, this is definitely not by code. 1832 01:34:11.359 --> 01:34:15.720 So the insurance company covered the cost of real I love. 1833 01:34:17.840 --> 01:34:20.199 I wonder if let's call Compass. 1834 01:34:21.399 --> 01:34:24.239 Yes we should. Let's get Compass on the line, Kevin. 1835 01:34:24.760 --> 01:34:26.319 Have we ever talked before, Kevin? 1836 01:34:27.199 --> 01:34:27.600 We have not. 1837 01:34:27.800 --> 01:34:30.199 I listened to you all the time, smart guy man. 1838 01:34:30.319 --> 01:34:34.760 Okay, great thinking. Thank you, Kevin. We're going to look 1839 01:34:34.840 --> 01:34:35.680 into that for sure. 1840 01:34:36.279 --> 01:34:40.119 Let's get Brian Burns from Compass Insurance on to talk 1841 01:34:40.199 --> 01:34:43.079 about the possibility of having this covered. 1842 01:34:44.399 --> 01:34:47.399 And I also hit a nerve with this ass kicking. 1843 01:34:48.000 --> 01:34:49.119 We called tuning it up. 1844 01:34:49.239 --> 01:34:53.079 Someone said, don't be so cavalier and casual with your 1845 01:34:53.239 --> 01:34:56.960 terms for violence. If a kid is in juvenile detention 1846 01:34:57.880 --> 01:35:02.279 or an inmate is in prison or jail, they shouldn't 1847 01:35:02.359 --> 01:35:05.079 just be tuned up, as you say at the whim 1848 01:35:05.159 --> 01:35:07.960 of a guard who thinks they're not behaving. There should 1849 01:35:07.960 --> 01:35:09.520 be very strict standards. 1850 01:35:10.199 --> 01:35:12.479 No. But what I no, No, I explored it. 1851 01:35:12.600 --> 01:35:15.159 What I said was, is there ever a time a 1852 01:35:15.239 --> 01:35:18.960 good ass kicking is in line and or somebody can 1853 01:35:19.119 --> 01:35:21.680 just you know, if somebody's a pain in the ass, 1854 01:35:21.960 --> 01:35:23.319 do you teach them a little lesson. 1855 01:35:23.720 --> 01:35:27.159 I think every parent in the world would agree with that, though, 1856 01:35:27.319 --> 01:35:30.479 I mean any parent in the world for the most part. 1857 01:35:30.600 --> 01:35:35.640 Forget I'm talking just a parent, but someone's control. No, well, 1858 01:35:35.920 --> 01:35:38.199 of course not. I'm not saying they should go beat 1859 01:35:38.239 --> 01:35:39.239 the hell at anybody. 1860 01:35:39.279 --> 01:35:42.079 But my understanding was the kid was sitting on a 1861 01:35:42.199 --> 01:35:44.239 table well I don't know if it was a dining 1862 01:35:44.359 --> 01:35:45.920 room table, I don't know what tel it was, and 1863 01:35:46.000 --> 01:35:49.039 he wouldn't move, so he was being combat of as hell. 1864 01:35:50.640 --> 01:35:51.920 Yeah, now here's what it says. 1865 01:35:52.079 --> 01:35:57.640 Doc is naive about how bad and disruptive juveniles can be. 1866 01:35:58.319 --> 01:36:02.760 Ass Kicking for punishment is illegal and wrong, but embelliging 1867 01:36:02.960 --> 01:36:07.479 what guards do in response is not illegal, So they 1868 01:36:07.600 --> 01:36:11.680 think that the mom is probably exaggerating. But DOC was 1869 01:36:11.720 --> 01:36:14.600 saying they should never go outside the law, which is true. 1870 01:36:14.720 --> 01:36:18.680 I agree with Doc the guards and a one person says, 1871 01:36:19.119 --> 01:36:22.520 my brother spent thirty five years working for the Denver 1872 01:36:22.680 --> 01:36:27.560 Sheriff's Department. They have a sort team for that, whatever 1873 01:36:27.640 --> 01:36:31.600 that is. They have different avenues to go down. I 1874 01:36:31.800 --> 01:36:35.079 agree with DOC, and there shouldn't be room for hallway 1875 01:36:35.399 --> 01:36:39.319 justice and they shouldn't go into an area where there 1876 01:36:39.359 --> 01:36:44.399 are no cameras. Someone else says that comment about leaving 1877 01:36:44.479 --> 01:36:46.960 it up to the guard to hand out discipline is 1878 01:36:47.119 --> 01:36:53.680 such bull Tom. I'm sure that guy would not want 1879 01:36:53.760 --> 01:36:57.640 his own son having his ass kicked every time he 1880 01:36:57.800 --> 01:37:02.800 turned around. Here's another one, Tom, a retired officer and 1881 01:37:02.960 --> 01:37:06.800 former common man. The issue is not improper tuning up 1882 01:37:07.439 --> 01:37:08.840 of misbehaving inmates. 1883 01:37:09.239 --> 01:37:13.560 The issue is that inmates just don't like being controlled, 1884 01:37:15.079 --> 01:37:15.960 or they don't want to. 1885 01:37:15.920 --> 01:37:20.479 Be in custody, and when they are, they always find 1886 01:37:20.880 --> 01:37:23.079 they always feel its excessive. 1887 01:37:22.680 --> 01:37:24.520 Force when they have to comply. 1888 01:37:25.560 --> 01:37:30.319 Guards don't risk their jobs and jail for themselves to 1889 01:37:30.520 --> 01:37:33.079 use unusable, unreasonable force. 1890 01:37:33.439 --> 01:37:37.079 We know these few reasons. We know for a fact. 1891 01:37:37.159 --> 01:37:39.960 We know for a fact there's definitely guards out there, 1892 01:37:40.399 --> 01:37:44.800 especially in these private prisons, that most likely beat the 1893 01:37:44.880 --> 01:37:46.880 hell out of people. Not all the time. I'm not 1894 01:37:47.000 --> 01:37:50.279 saying all of them, but there's bad apples, there's bad cops, 1895 01:37:50.319 --> 01:37:51.560 there's bad jail guards. 1896 01:37:51.720 --> 01:37:54.840 There's bad well sure, sure, but I think for the 1897 01:37:55.000 --> 01:37:57.920 most part we probably have a pretty good system. 1898 01:37:57.960 --> 01:38:00.640 Here's another text. This is blowing up this topic. 1899 01:38:01.039 --> 01:38:03.319 Tom, Do you honestly believe that there are still staff 1900 01:38:03.359 --> 01:38:06.479 members of Platteville. Who have a woody for this kid's 1901 01:38:06.600 --> 01:38:09.039 dad after all that time, and now they're taking it 1902 01:38:09.159 --> 01:38:09.880 up on Junior. 1903 01:38:10.600 --> 01:38:12.920 Hey, what was that? I'm sorry I missed that part 1904 01:38:12.960 --> 01:38:13.119 of it. 1905 01:38:13.239 --> 01:38:14.119 What did dad have? 1906 01:38:14.640 --> 01:38:17.600 Dad was in the same juvenile facility. 1907 01:38:18.279 --> 01:38:21.800 Yes, years prior and was a wise ass, they said, 1908 01:38:21.960 --> 01:38:26.520 But dad was in the same facility, right, Oh my right, God, 1909 01:38:27.159 --> 01:38:27.960 that's crazy. 1910 01:38:28.079 --> 01:38:29.119 I didn't hear that part. 1911 01:38:29.239 --> 01:38:31.359 And why is the mother out of state? By the way, 1912 01:38:31.600 --> 01:38:33.960 when are kids here? To me, this kid didn't have 1913 01:38:34.079 --> 01:38:35.039 a chance in life. 1914 01:38:35.199 --> 01:38:35.560 How's that? 1915 01:38:37.000 --> 01:38:39.119 Well, we don't know what happened, Mark, I mean, so 1916 01:38:39.279 --> 01:38:42.960 many parents do everything they can. I mean, I don't 1917 01:38:42.960 --> 01:38:46.359 know the story there. But all she wanted to know is, hey, 1918 01:38:47.600 --> 01:38:50.279 you know, is it right that they kick his ass 1919 01:38:50.319 --> 01:38:52.000 in an area where there's no cameras? 1920 01:38:52.640 --> 01:38:56.479 Two different, two different, two different things altogether. All I'm 1921 01:38:56.560 --> 01:38:59.880 saying is he did not have the upbringing our kids had. 1922 01:39:00.319 --> 01:39:03.000 He did not have the upbringing of almost anybody that 1923 01:39:03.119 --> 01:39:05.399 I know where their dad was in Juvie and he 1924 01:39:05.520 --> 01:39:08.479 went to the same juvenile place and the mom is 1925 01:39:08.680 --> 01:39:11.359 in some other state now, So I mean, I'm just 1926 01:39:11.439 --> 01:39:14.319 saying that's not a recipe for success. 1927 01:39:17.159 --> 01:39:22.239 Well, now what's Mark on for Shamansky from Genesis. He 1928 01:39:22.399 --> 01:39:25.159 has some great insight on the coding on the gas line. 1929 01:39:26.840 --> 01:39:32.600 Mark Schamansky, Genesistotalexteriors dot com. By the way, Genesis is 1930 01:39:32.680 --> 01:39:35.000 a great company for everything on the outside of your 1931 01:39:35.039 --> 01:39:40.560 house plus windows and baths, basements, kitchens. And he is 1932 01:39:40.680 --> 01:39:44.560 commenting because he also does roof's sofis facia on this 1933 01:39:44.720 --> 01:39:48.920 situation where the gas line was haphazardly routed through the wall, 1934 01:39:49.680 --> 01:39:52.920 up through the attic and down to the mechanical room 1935 01:39:53.359 --> 01:39:55.760 and it was punctured by a roofer's nail. 1936 01:39:56.119 --> 01:39:59.560 Go ahead, Mark, Yeah, it's code that should. 1937 01:39:59.399 --> 01:40:02.319 Never be a on the roof sheathing. 1938 01:40:02.479 --> 01:40:06.119 That's the plywood underneath that should be strapped to the 1939 01:40:06.279 --> 01:40:09.600 rafters on the bottom side of the rafters should be 1940 01:40:09.720 --> 01:40:12.319 strapped there, shouldn't be loose like so it could move. 1941 01:40:12.960 --> 01:40:14.800 You know. It does have to be strapped every single 1942 01:40:15.159 --> 01:40:17.720 choice but or rafter, but it should be strapped for 1943 01:40:17.760 --> 01:40:20.239 every three or four and have it strapped so will 1944 01:40:20.399 --> 01:40:23.119 never ever go up to that roof surface where a 1945 01:40:23.199 --> 01:40:26.000 nail or anything else can penetrate it. You know, when 1946 01:40:26.039 --> 01:40:29.039 they install the roof before they just got lucky that 1947 01:40:29.159 --> 01:40:33.680 it never touched the pipe, right, you're right, and Netflix 1948 01:40:33.960 --> 01:40:37.239 Netflix pipe is easy to penetrate. Yes, it's stainless steel. 1949 01:40:37.560 --> 01:40:39.840 It's flexible. As you get into a joint, that nail 1950 01:40:39.880 --> 01:40:40.800 is going to go right through. 1951 01:40:42.399 --> 01:40:48.560 The fallow. So you're saying, you're saying, cot, what do 1952 01:40:48.640 --> 01:40:49.079 you mean. 1953 01:40:49.359 --> 01:40:52.119 Because in the pictures it's all that flex piping stuff. 1954 01:40:52.159 --> 01:40:53.359 Is it is that allowed? 1955 01:40:54.640 --> 01:40:56.119 Yeah? Yeah, you can have I think it is. 1956 01:40:57.279 --> 01:40:57.479 Yeah. 1957 01:40:57.720 --> 01:40:59.920 Flex piping is great stuff because it's very easy to 1958 01:41:00.039 --> 01:41:02.359 work for. Is a great product. It's never gonna fail. 1959 01:41:03.119 --> 01:41:07.680 Just don't put a nail in it. Uh but uh yeah. 1960 01:41:07.800 --> 01:41:10.720 And so it's same thing for a stud like your 1961 01:41:10.720 --> 01:41:13.119 electrical wires you're plumbing all has to run through a 1962 01:41:13.159 --> 01:41:16.720 middle of stud in a wall because your strew or 1963 01:41:16.760 --> 01:41:19.479 your nail has to penetrate three quarters of an inch 1964 01:41:19.680 --> 01:41:23.960 into that stud or has it penetrate three quarters through 1965 01:41:24.479 --> 01:41:27.000 the sheathing of the roof has to stick in that 1966 01:41:27.199 --> 01:41:29.079 much when you go in your roof, you're gonna have 1967 01:41:29.159 --> 01:41:32.079 three quarters all the way through your roof. That's what's 1968 01:41:32.159 --> 01:41:32.800 required by. 1969 01:41:32.760 --> 01:41:36.239 Oh I didn't know that, Thank you, Mark Genesis Tootal 1970 01:41:36.439 --> 01:41:38.760 series dot Com three O three six seven nine eighty 1971 01:41:38.760 --> 01:41:40.920 five nine. Jay has a comment on this. Go ahead, 1972 01:41:40.960 --> 01:41:47.359 Jay quickly please, Hey there, Tom, Yes, sir, go. 1973 01:41:47.399 --> 01:41:48.800 Ahead, Okay. 1974 01:41:49.119 --> 01:41:51.600 Well, I was was curious if they did that. They 1975 01:41:51.680 --> 01:41:54.479 were the new builder. They probably had one company doing 1976 01:41:54.520 --> 01:41:56.720 all the gas. Fine, how many times did they do it? 1977 01:41:56.880 --> 01:41:57.279 Probably? 1978 01:41:58.399 --> 01:42:00.159 You know what, I never thought that. 1979 01:42:00.319 --> 01:42:03.239 You're right, Jay, the HUA should probably investigate. 1980 01:42:03.880 --> 01:42:04.840 That's a good point. 1981 01:42:05.119 --> 01:42:13.279 We got more coming up on the Troubleshooter show. Go 1982 01:42:13.479 --> 01:42:17.039 with a sure thing Denver's best roofer Excel Roofing dot com. 1983 01:42:17.239 --> 01:42:22.960 You don't pay a cent until you're content. Time for 1984 01:42:23.000 --> 01:42:26.640 an insurance checkup free, no obligation. In comparison, call Compass 1985 01:42:26.800 --> 01:42:30.039 Insurance paying too much your coverage at dozens of insurance 1986 01:42:30.119 --> 01:42:32.640 companies find out now three oh three seven seven to 1987 01:42:32.680 --> 01:42:35.439 one help. You'll think you're his only customer when you 1988 01:42:35.520 --> 01:42:37.960 choose Frank durand the real estate Man dot com to 1989 01:42:38.079 --> 01:42:41.239 list your home with Remax Alliance three oh three nine 1990 01:42:41.279 --> 01:42:47.399 two zero sixteen twenty two. Hey Tom Martine here, welcome 1991 01:42:47.479 --> 01:42:51.039 three oh three seven one three talks seven one three 1992 01:42:51.119 --> 01:42:51.720 h two five five. 1993 01:42:51.800 --> 01:42:54.560 Brian Burns is our insurance expert. 1994 01:42:54.760 --> 01:42:57.079 Where you can get by the way, your insurance check 1995 01:42:57.159 --> 01:43:00.760 up at the Insurancehealthcenter dot com or three nine nine 1996 01:43:00.880 --> 01:43:02.920 six nine thousand. If you want to know if you're 1997 01:43:02.920 --> 01:43:06.520 paying too much, too little, or basically you need more 1998 01:43:06.560 --> 01:43:10.840 insurance or less insurance, they give you a complete, unbiased look. Now, 1999 01:43:10.920 --> 01:43:13.199 Brian Burns, we have a question. I'm going to lay 2000 01:43:13.199 --> 01:43:16.199 out this scenario for you. I have a town home 2001 01:43:16.560 --> 01:43:21.199 I bought from the builder thirteen years ago. They're replacing 2002 01:43:21.279 --> 01:43:25.439 the roof. All of a sudden I smell a gas leak, 2003 01:43:27.119 --> 01:43:32.960 and the roofer's nail went through the gas line, a 2004 01:43:33.119 --> 01:43:38.319 flex gas line underneath the roof deck. Now, the gas 2005 01:43:38.439 --> 01:43:43.279 line thirteen years ago was improperly installed, not according to code. 2006 01:43:43.680 --> 01:43:45.520 It should have been at the bottom of the rafter, 2007 01:43:47.039 --> 01:43:50.359 you know, secured. Instead it went up against the roof 2008 01:43:50.479 --> 01:43:52.960 deck near the rafter and the roof deck. 2009 01:43:53.279 --> 01:43:56.039 So when the nail went in it hit it. Is 2010 01:43:56.159 --> 01:43:57.479 that an insurable event? 2011 01:43:57.800 --> 01:44:01.479 Because the roof is saying, not my vault and the 2012 01:44:01.560 --> 01:44:04.760 woman can't go back to the builder thirteen years ago. 2013 01:44:05.560 --> 01:44:07.199 Is that an ensurable event? 2014 01:44:08.239 --> 01:44:11.159 So what she's trying to get in covered is the 2015 01:44:11.319 --> 01:44:13.880 actual gas line, like getting the gas line fixed? 2016 01:44:14.000 --> 01:44:16.640 What is she what is so well, it costs six 2017 01:44:16.760 --> 01:44:20.960 thousand dollars to fix the gas line. Yeah, you're not 2018 01:44:21.119 --> 01:44:25.760 because here's why, Brian, Brian, here's why they Brian. 2019 01:44:25.920 --> 01:44:28.760 They had to replace a section of the gas line. 2020 01:44:29.079 --> 01:44:31.600 But while they were there, they brought it up to 2021 01:44:31.720 --> 01:44:33.520 code and re routed it. 2022 01:44:37.079 --> 01:44:40.279 Okay, but yeah, and I get what you're going for here. 2023 01:44:40.479 --> 01:44:43.880 Ordinance or rock coverage would be something that would cover 2024 01:44:44.199 --> 01:44:48.279 a change in code. But from what I'm understanding this, 2025 01:44:48.560 --> 01:44:51.640 it was never in code. It was it was improperly 2026 01:44:51.800 --> 01:44:54.840 in streight. And so that's that's right, that's actually an 2027 01:44:54.880 --> 01:44:56.600 exclusion on a homeowner policy. 2028 01:44:58.279 --> 01:44:58.560 It is. 2029 01:44:59.399 --> 01:45:03.680 Yeah, the poor workmanship is not going to be a 2030 01:45:03.800 --> 01:45:06.520 covered peril underneath the homeowner policy for acclaim. 2031 01:45:07.319 --> 01:45:09.680 Very interesting, I get what you're saying. 2032 01:45:09.800 --> 01:45:12.640 So because it was never done to begin with the 2033 01:45:12.920 --> 01:45:16.279 insurance company saying we're not a guarantee or a warranty company. 2034 01:45:16.880 --> 01:45:18.239 Right now, if for. 2035 01:45:18.319 --> 01:45:20.840 Instance, that that was done and at the time it 2036 01:45:21.039 --> 01:45:23.119 was done in code, it was you know, and now 2037 01:45:23.279 --> 01:45:25.439 code has changed that you can go to a into 2038 01:45:25.520 --> 01:45:29.279 your policy and there's coverage called ordinance or law coverage, 2039 01:45:29.720 --> 01:45:32.640 and that is what will provide coverage if code has 2040 01:45:32.760 --> 01:45:35.119 changed and you have to replace something because of that. 2041 01:45:37.840 --> 01:45:42.079 Now, if that gas line would have started a fire, ye, 2042 01:45:42.359 --> 01:45:43.439 would that have been covered? 2043 01:45:43.960 --> 01:45:47.279 Yep? Fire would have been covered by it. Yep. 2044 01:45:47.359 --> 01:45:50.560 Okay, So even if the event, even if the item 2045 01:45:50.640 --> 01:45:53.199 is uncovered, the damage would be covered. 2046 01:45:53.840 --> 01:45:56.520 Yeah, the product gotch in that case would still be 2047 01:45:56.680 --> 01:46:00.600 fire and so but you know they're not to pay 2048 01:46:01.199 --> 01:46:03.359 to have to replace the daffline. 2049 01:46:02.880 --> 01:46:03.600 That was put in there. 2050 01:46:03.920 --> 01:46:04.319 We got it. 2051 01:46:04.840 --> 01:46:06.560 You gotta take a break. We're coming back for the 2052 01:46:06.640 --> 01:46:07.680 final the show. 2053 01:46:09.720 --> 01:46:12.960 Go with a sure thing Denver's Best roofer Excel Roofing 2054 01:46:13.079 --> 01:46:13.520 dot com. 2055 01:46:13.680 --> 01:46:15.720 You don't pay a cent until you're content. 2056 01:46:19.079 --> 01:46:22.239 Time for an insurance check up free, no obligation comparison 2057 01:46:22.399 --> 01:46:25.960 call Compass Insurance paying too much your coverage at dozens 2058 01:46:26.000 --> 01:46:28.720 of insurance companies find out now three oh three seven 2059 01:46:28.840 --> 01:46:31.600 seven to one help. You'll think you're his only customer 2060 01:46:31.680 --> 01:46:33.840 when you choose Frank durand the Real estate Man dot 2061 01:46:33.960 --> 01:46:37.239 com to list your home with Remax Alliance three oh 2062 01:46:37.319 --> 01:46:39.199 three nine two zero sixteen twenty two. 2063 01:46:40.199 --> 01:46:49.680 Yeah news need that you. 2064 01:46:49.800 --> 01:46:54.800 Don't have as fast as we can. 2065 01:46:56.119 --> 01:46:58.319 Shoot's gonna help come. 2066 01:47:00.319 --> 01:47:03.760 Is the Troubleshooter Show. No Tom Martino. 2067 01:47:06.760 --> 01:47:08.840 Hi, tol Martino here, Welcome to the show. 2068 01:47:08.960 --> 01:47:12.159 Three ZHO three seven one three talk seven one three 2069 01:47:12.359 --> 01:47:13.600 eight two five five. 2070 01:47:14.199 --> 01:47:16.319 What's going on in your life? How do we help you? 2071 01:47:16.800 --> 01:47:19.560 I ask that each and every day and we try 2072 01:47:19.640 --> 01:47:21.880 to make a difference in your life, as the show's been. 2073 01:47:21.800 --> 01:47:24.640 Doing for forty five years in Denver. 2074 01:47:24.800 --> 01:47:27.840 Yeah, the longest running radio show when you consider me 2075 01:47:28.359 --> 01:47:30.680 still on the air, the same host currently on the air, 2076 01:47:31.279 --> 01:47:33.720 and today I'm welcoming Barry Miller. 2077 01:47:34.159 --> 01:47:35.119 Barry, let me bring. 2078 01:47:35.039 --> 01:47:39.359 Out my wide shot for those watching video, and Vestera 2079 01:47:39.600 --> 01:47:43.720 Turnkey is what he invented or developed, and I just 2080 01:47:43.800 --> 01:47:46.600 want to go over the basics of this. And by 2081 01:47:46.640 --> 01:47:49.399 the way, feel free to call about any problem, question 2082 01:47:49.520 --> 01:47:52.319 or complaint. You will get precedent. Or if you want 2083 01:47:52.359 --> 01:47:55.159 to talk about Vestera Turnkey. I know you've heard a 2084 01:47:55.199 --> 01:47:57.920 lot about this and you wonder how can Barry make, 2085 01:47:58.439 --> 01:48:01.600 you know, make claims and how can he say it's 2086 01:48:01.680 --> 01:48:06.359 not a security and that he's simply selling an opportunity. 2087 01:48:06.800 --> 01:48:09.199 And I'm going to explain that to you the way 2088 01:48:09.279 --> 01:48:12.760 it is legally. He is not pooling your money, That's 2089 01:48:12.880 --> 01:48:17.239 the number one thing. He is not pulling your money 2090 01:48:17.600 --> 01:48:22.039 when you go to Vestera Turnkey. It's really basic that 2091 01:48:22.159 --> 01:48:28.359 you know that you are contracting with Vestera Turnkey, and 2092 01:48:28.560 --> 01:48:31.399 Vestera says they're going to help you buy a property. 2093 01:48:32.359 --> 01:48:34.720 They're going to help you find management for the property. 2094 01:48:35.279 --> 01:48:37.239 They're going to walk you through each and every step 2095 01:48:37.319 --> 01:48:39.680 for closing on the property. They're going to help you 2096 01:48:39.760 --> 01:48:44.119 get it financed. Then they're going to babysit that property 2097 01:48:44.399 --> 01:48:46.039 and let you know when to sell it. 2098 01:48:46.640 --> 01:48:48.960 Barry, did I leave anything out? No? No, no, no. 2099 01:48:49.760 --> 01:48:53.079 Summary is research, a lot of research that we provide 2100 01:48:53.119 --> 01:48:55.399 them with economic reports if they want them. 2101 01:48:55.680 --> 01:48:59.600 Yeah, so you even take their day to day phone calls. Now, 2102 01:49:00.079 --> 01:49:04.159 on these rentals, we're not talking about rex and old homes. 2103 01:49:04.239 --> 01:49:05.479 Most of them are newer homes. 2104 01:49:05.880 --> 01:49:08.600 Most of them are newer homes. And if the home 2105 01:49:08.760 --> 01:49:13.800 is over eighteen years of age, we're big on. Okay, seller, 2106 01:49:13.920 --> 01:49:16.600 you got to replace the furnace, you got to replace 2107 01:49:16.720 --> 01:49:19.520 the roof, you got to replace you. 2108 01:49:19.520 --> 01:49:24.039 Know, all of this negotiation is done for you up front. 2109 01:49:24.279 --> 01:49:25.479 You don't have to do any of it. 2110 01:49:25.600 --> 01:49:29.199 So now you're presented with a home as an individual 2111 01:49:29.279 --> 01:49:33.039 investor with an obligation to come up with cash somewhere 2112 01:49:33.119 --> 01:49:36.960 between sixty five and seventy five thousand, depending on the house. 2113 01:49:37.039 --> 01:49:41.680 Okay, now that is your cash. What that allows for 2114 01:49:41.840 --> 01:49:43.720 us for you to close on the house in your 2115 01:49:43.840 --> 01:49:46.960 name with a loan in your name as a landlord. 2116 01:49:47.439 --> 01:49:51.560 They arrange it all and then you have a management 2117 01:49:51.640 --> 01:49:55.319 company to rent it. The proceeds come and go into 2118 01:49:55.439 --> 01:49:58.319 your account. You open up a little account for this. 2119 01:49:58.760 --> 01:50:01.960 I would recommend a separate account you open up at 2120 01:50:02.000 --> 01:50:04.760 the bank for this, and now you have a rental. 2121 01:50:06.039 --> 01:50:06.840 It's that simple. 2122 01:50:07.840 --> 01:50:11.760 Now, if ever you run, you know, Barry recommends when 2123 01:50:11.800 --> 01:50:14.560 you put the cash up, part of it be a pad. 2124 01:50:15.439 --> 01:50:18.319 Have you ever had to feed? Do any of your 2125 01:50:18.359 --> 01:50:20.960 owners ever have to feed the rental? 2126 01:50:21.319 --> 01:50:21.520 Well? 2127 01:50:21.800 --> 01:50:24.840 Occasionally for a year or a year and a half 2128 01:50:25.000 --> 01:50:28.920 because of our high interest rates. There's a small, small, 2129 01:50:29.520 --> 01:50:33.119 negative cash flow to cover everything. But when I say small, 2130 01:50:33.399 --> 01:50:36.800 I'm talking fifty to seventy five eighty dollars a month, 2131 01:50:37.199 --> 01:50:40.920 and that's a maybe, and it typically doesn't last more 2132 01:50:41.000 --> 01:50:42.960 than a year three months. 2133 01:50:43.720 --> 01:50:46.920 And then when you sell the home, you sell it 2134 01:50:47.000 --> 01:50:49.079 for profit, and that's where most of the money is. 2135 01:50:49.159 --> 01:50:52.760 Big profit, big profit, you bet, because the research has 2136 01:50:52.840 --> 01:50:57.159 found the neighborhoods in the country. Now we're looking at 2137 01:50:57.239 --> 01:51:00.319 tens of thousands of neighborhoods. When we narrow it down 2138 01:51:00.399 --> 01:51:04.880 to our top five or six cities, and they receive 2139 01:51:05.239 --> 01:51:10.840 a forty forty five fifty percent return okay, after the sale. 2140 01:51:11.199 --> 01:51:13.600 After the sale, then they can choose to roll that 2141 01:51:13.720 --> 01:51:14.439 into another one. 2142 01:51:14.840 --> 01:51:17.800 That's what most people do ten thirty one rollovers. 2143 01:51:17.840 --> 01:51:19.119 Do you handle all that for them? 2144 01:51:19.239 --> 01:51:22.439 We handle all of that for them, not the intermediary. 2145 01:51:22.640 --> 01:51:23.399 No, I understand. 2146 01:51:23.640 --> 01:51:25.760 You coordinate, coordinate it all. 2147 01:51:25.960 --> 01:51:28.239 So if they have one hundred grand in profit and 2148 01:51:28.319 --> 01:51:31.640 they don't want to pay, you know, thirty thousand taxes, 2149 01:51:32.119 --> 01:51:35.600 then they can roll that into their next property and 2150 01:51:35.760 --> 01:51:38.319 ten thirty one it. Eventually you'll pay taxes, but that's 2151 01:51:38.359 --> 01:51:40.920 a good problem to have. You're paying taxes on gain, 2152 01:51:41.079 --> 01:51:43.600 not on losses, and so that is a good problem 2153 01:51:43.640 --> 01:51:46.000 to have. Now, if you don't have a ten thirty one, 2154 01:51:46.239 --> 01:51:48.560 you simply take your money and pay your tax and 2155 01:51:48.600 --> 01:51:49.279 you have your gain. 2156 01:51:50.880 --> 01:51:51.800 Did you have something d. 2157 01:51:52.359 --> 01:51:55.800 Yeah, you know very On Friday, Tom and I had 2158 01:51:55.840 --> 01:51:59.520 a casual discussion about your business, and I asked them, Hey, 2159 01:51:59.560 --> 01:52:02.399 this is very have anything up in Wyoming because I'm 2160 01:52:02.439 --> 01:52:03.479 considering moving there. 2161 01:52:03.800 --> 01:52:05.479 And Tom said something very interesting. 2162 01:52:05.520 --> 01:52:09.199 He said, Barry system doesn't look for places where people 2163 01:52:09.319 --> 01:52:09.960 want to move. 2164 01:52:10.439 --> 01:52:11.439 It looks for people. 2165 01:52:11.760 --> 01:52:14.239 It looks for places where people should be moving to 2166 01:52:14.840 --> 01:52:16.720 and are moving right right. 2167 01:52:17.119 --> 01:52:19.640 What he does is, you know, he's not in this 2168 01:52:19.840 --> 01:52:22.479 to help you as a landlord find a place next 2169 01:52:22.520 --> 01:52:25.640 to your kids or into the college town. You know, 2170 01:52:26.119 --> 01:52:28.760 because I would like to own rentals in other places 2171 01:52:28.800 --> 01:52:31.880 to have an excuse to go there visitors. But he says, Tom, 2172 01:52:31.960 --> 01:52:34.159 this is the hot place right now. This is the 2173 01:52:34.239 --> 01:52:36.760 most appreciation you're going to get, and this is where 2174 01:52:36.800 --> 01:52:37.239 you should go. 2175 01:52:37.640 --> 01:52:37.840 Yeah. 2176 01:52:37.920 --> 01:52:42.720 Basically, it comes down to the highest return with the 2177 01:52:43.079 --> 01:52:47.199 maximum safety. I mean the other places, including Wyoming, we 2178 01:52:47.279 --> 01:52:49.760 look at it all. Okay, we're looking at over two 2179 01:52:49.880 --> 01:52:54.359 hundred metro areas, but we have ultra safety. No other 2180 01:52:54.479 --> 01:52:58.079 places are safer, and no other places with this proper 2181 01:52:58.239 --> 01:53:00.000 research have higher. 2182 01:53:00.880 --> 01:53:04.359 What is the underpinning of your ultra safety. 2183 01:53:04.920 --> 01:53:09.560 Ultra safety is knowing what the next three years or 2184 01:53:09.720 --> 01:53:13.800 more of that local economy are going to be. He said, Oh, 2185 01:53:13.880 --> 01:53:17.039 how could you know that? I'll tell you how accurate 2186 01:53:17.199 --> 01:53:23.239 research with over now we're over sixty calculus points of 2187 01:53:23.520 --> 01:53:27.479 reference to say, Okay, not only how many jobs they'll be, 2188 01:53:27.920 --> 01:53:29.800 where will they be? You see what in this. 2189 01:53:30.119 --> 01:53:33.279 That's really their superpowers? People said, what does Vestera do? 2190 01:53:33.720 --> 01:53:36.640 I can go buy a rental, I can keep a rental. 2191 01:53:36.760 --> 01:53:38.680 I can hire a management company, and then. 2192 01:53:38.600 --> 01:53:39.239 I can sell it. 2193 01:53:39.720 --> 01:53:43.000 Okay, and if you do that, if you do that, 2194 01:53:43.439 --> 01:53:45.399 you're going to pay more than if you go to 2195 01:53:45.479 --> 01:53:49.399 Visara because they have lower management fees and lower commissions. 2196 01:53:49.720 --> 01:53:51.600 But that doesn't mean you can't do it on your own. 2197 01:53:51.920 --> 01:53:56.880 But the superpower is knowing where to do it. You 2198 01:53:56.960 --> 01:53:59.319 don't just go to Arkansas, or you don't just go 2199 01:53:59.439 --> 01:54:03.680 to northin. You don't just go to Georgia or Idaho. 2200 01:54:04.159 --> 01:54:07.279 You have to know why you're going there. And I 2201 01:54:07.439 --> 01:54:10.199 don't have an idea why I'm going where I went. 2202 01:54:10.640 --> 01:54:14.800 I went totally with Barry's recommendation. Tom, this is a 2203 01:54:14.880 --> 01:54:17.439 hot market. This house is under market. 2204 01:54:17.800 --> 01:54:20.479 This house will appreciate quickly, and we're going to get 2205 01:54:20.520 --> 01:54:21.359 in and out quickly. 2206 01:54:21.800 --> 01:54:22.199 The house. 2207 01:54:22.279 --> 01:54:25.720 Before I even closed, I made eight grand on the appraisal, right, 2208 01:54:26.119 --> 01:54:30.079 I paid eight thousand less than the appraisal. They're already 2209 01:54:30.159 --> 01:54:33.199 selling for more than I paid already already and it's 2210 01:54:33.239 --> 01:54:35.199 been a week, you know, or a week or so. 2211 01:54:35.960 --> 01:54:38.560 So I did this, but I did it to help 2212 01:54:38.640 --> 01:54:41.800 other investors. We'll get into that. But the primary reason 2213 01:54:41.920 --> 01:54:46.199 he's not a security is because you deal with Barry 2214 01:54:46.359 --> 01:54:49.479 on one on one basis. One on one rental, you 2215 01:54:49.720 --> 01:54:54.039 personally can own one rental, You personally can own two, three, four, 2216 01:54:54.239 --> 01:54:57.399 however many you want. Now I recommend as a financial 2217 01:54:57.439 --> 01:55:00.199 advisor you don't do too many of them, but you, well, 2218 01:55:00.479 --> 01:55:04.119 these are solid investments backed by real estate. And because 2219 01:55:04.159 --> 01:55:07.199 they're doing eighty percent loan to value or seventy percent 2220 01:55:07.279 --> 01:55:10.720 loan to value, the changes of a deficiency if all 2221 01:55:11.319 --> 01:55:14.600 crap hit the fan very small that you'd walk away 2222 01:55:14.640 --> 01:55:17.680 with a loss. You would walk away even if in 2223 01:55:17.800 --> 01:55:19.439 the worst economy, is what I'm saying. 2224 01:55:19.800 --> 01:55:21.560 So it's kind of a. 2225 01:55:21.640 --> 01:55:24.840 Little bit protected from recession. And a lot of people 2226 01:55:24.840 --> 01:55:28.000 are saying, Tom, what a recession does happen? Is that 2227 01:55:28.199 --> 01:55:31.439 going to affect the resale of the property, Barry, what's 2228 01:55:31.560 --> 01:55:32.239 the answer to that? 2229 01:55:32.560 --> 01:55:37.800 First and foremost recessions don't happen instantly, They don't happen 2230 01:55:38.079 --> 01:55:42.279 within weeks, they don't even happen within months. 2231 01:55:42.079 --> 01:55:45.600 And they don't happen in all metro areas at the same. 2232 01:55:45.520 --> 01:55:49.319 Time time, but when they happen, if you're doing research 2233 01:55:49.479 --> 01:55:52.800 on an ongoing business, you have signs. 2234 01:55:53.199 --> 01:55:54.159 We have signs. 2235 01:55:54.199 --> 01:55:57.119 I could tell you if we called a slow down 2236 01:55:57.399 --> 01:56:02.720 in just selling residential homes the beginning of a recession. 2237 01:56:03.159 --> 01:56:07.880 That's what we're watching with microscopes on the information along 2238 01:56:07.960 --> 01:56:11.319 with the employment and also and we'll have our people 2239 01:56:11.479 --> 01:56:14.680 out of that market before there's ever a recession there 2240 01:56:15.199 --> 01:56:19.319 short of a bomb being dropped right, nobody predicted. 2241 01:56:20.079 --> 01:56:22.239 So far, we've had no one lose a dime in 2242 01:56:22.319 --> 01:56:25.960 this program, and people have made thirty to eighty percent returns. 2243 01:56:26.199 --> 01:56:28.600 We got more coming up. Get your questions in and 2244 01:56:28.720 --> 01:56:31.960 then a lot of people ask how do I use 2245 01:56:32.760 --> 01:56:38.760 retirement money? It is legal only under certain circumstances. I'm 2246 01:56:38.880 --> 01:56:42.399 going to go through how you can use retirement money. 2247 01:56:42.880 --> 01:56:44.640 All of this, by the way, we want you to 2248 01:56:44.760 --> 01:56:47.840 find out and come to the seminar this weekend because 2249 01:56:47.880 --> 01:56:51.000 we're only scratching the surface. If you come this weekend 2250 01:56:51.079 --> 01:56:53.479 on the fifth at ten am. Did you announce the 2251 01:56:53.520 --> 01:56:55.119 place yet or do you want them to sign up? 2252 01:56:56.079 --> 01:56:56.239 Yeah? 2253 01:56:56.279 --> 01:56:57.720 The reason we want you to sign up We don't 2254 01:56:57.760 --> 01:56:59.840 want people just showing up. So if you go to 2255 01:57:00.079 --> 01:57:03.000 my Biggest Return dot com, you can sign up my 2256 01:57:03.119 --> 01:57:04.399 Biggest Return dot com. 2257 01:57:05.119 --> 01:57:07.079 Okay, the reason we're not telling you where it is. 2258 01:57:07.079 --> 01:57:08.319 We don't want people to just show it up. 2259 01:57:08.359 --> 01:57:09.079 You got a register. 2260 01:57:09.479 --> 01:57:14.159 There's absolutely no obligation, but you can ask any question 2261 01:57:14.359 --> 01:57:17.520 you want anything at all. There's no off limit questions. 2262 01:57:17.880 --> 01:57:26.479 That's my Biggest Return dot Com. Go with a sure 2263 01:57:26.600 --> 01:57:30.000 thing Denver's Best roofer Excel roofing dot com. You don't 2264 01:57:30.039 --> 01:57:36.039 pay a cent until you're content. Time for an insurance 2265 01:57:36.159 --> 01:57:40.239 check up free, no obligation. Comparison call Compass Insurance paying 2266 01:57:40.319 --> 01:57:43.319 too much your coverage at dozens of insurance companies find 2267 01:57:43.359 --> 01:57:45.680 out now three O three seven seven to one help. 2268 01:57:45.880 --> 01:57:48.520 You'll think you're his only customer when you choose Frank 2269 01:57:48.600 --> 01:57:51.000 durand the real estate Man dot com to list your 2270 01:57:51.079 --> 01:57:54.159 home with Remax Alliance three oh three nine two zero 2271 01:57:54.319 --> 01:57:55.279 sixteen twenty two. 2272 01:57:58.760 --> 01:58:00.920 Hi Tom Martine here, Welcome to the show. 2273 01:58:01.720 --> 01:58:04.119 THREEHO three seven one three talk seven one three A 2274 01:58:04.199 --> 01:58:07.000 two five five. We've been talking about VESTERI RA tternity. 2275 01:58:07.039 --> 01:58:08.880 If you want to be a landlord without the conventional 2276 01:58:08.960 --> 01:58:12.079 risks and hassles. Of course, you are a landlord. You 2277 01:58:12.159 --> 01:58:13.880 do take out a loan in your name, and you 2278 01:58:14.000 --> 01:58:16.880 do invest cash. It is secured by real estate, and 2279 01:58:17.000 --> 01:58:20.199 you have the expertise of the people at theostera who 2280 01:58:20.319 --> 01:58:23.479 babysit the market to tell you when to sell. So, Barry, 2281 01:58:23.680 --> 01:58:27.039 we've all talked about buying and being set up. Let's 2282 01:58:27.119 --> 01:58:30.319 talk about what it means to sell and when you 2283 01:58:30.439 --> 01:58:33.479 tell the owners and if the owners say okay. Have 2284 01:58:33.560 --> 01:58:36.000 you ever had owners say no, I mean to talk 2285 01:58:36.079 --> 01:58:38.960 about the selling. No one is obligated to do anything 2286 01:58:39.199 --> 01:58:40.439 that you recommend, right. 2287 01:58:40.479 --> 01:58:44.680 Correct, correct, No one's under any obligation to sell at 2288 01:58:44.720 --> 01:58:50.119 a pre scheduled date. But all of our customers give 2289 01:58:50.199 --> 01:58:54.840 us what their financial plan is. Bluntly, eighty plus percent 2290 01:58:54.920 --> 01:59:00.720 of our customers business plan to accumulate wealth is, Barry, 2291 01:59:00.840 --> 01:59:03.239 get me the highest amount of wealth you can get 2292 01:59:03.319 --> 01:59:03.640 with this. 2293 01:59:03.760 --> 01:59:05.600 Saying, and I don't want to go be I personally 2294 01:59:05.680 --> 01:59:07.039 don't want to go beyond three years. 2295 01:59:07.079 --> 01:59:10.960 No, No, And typically almost all back again that eighty 2296 01:59:11.079 --> 01:59:14.079 plus percent, say you tell us when to sell? 2297 01:59:14.119 --> 01:59:14.880 I said, we will. 2298 01:59:15.520 --> 01:59:20.199 Usually it's between twenty months and thirty months, okay. Roughly 2299 01:59:20.279 --> 01:59:24.479 two years, two and a half years, and that's maximum time. 2300 01:59:24.600 --> 01:59:27.600 Here's what most of them are doing. Selling one of 2301 01:59:27.720 --> 01:59:30.479 their properties. Then they may have more than one, but 2302 01:59:30.680 --> 01:59:33.800 selling one property at a time and buying two more 2303 01:59:34.239 --> 01:59:35.800 with no out of pocket cash. 2304 01:59:36.399 --> 01:59:38.159 Now, let me explain this to you. 2305 01:59:39.399 --> 01:59:42.720 There, these are regular investments where you're on the hook 2306 01:59:43.479 --> 01:59:45.920 for the mortgage and for the whole thing. 2307 01:59:46.039 --> 01:59:48.359 There's nothing wrong with that. They walk you through it, 2308 01:59:49.079 --> 01:59:51.279 and if you do it that way, it is your 2309 01:59:51.439 --> 01:59:53.680 number one best way to do it. 2310 01:59:55.079 --> 01:59:59.399 Well, maybe not for you though. Now let's say let's 2311 01:59:59.439 --> 02:00:02.800 take a few Sarreos. Let's take the people who want 2312 02:00:02.880 --> 02:00:07.680 to use retirement money. Barry is not set up to 2313 02:00:07.840 --> 02:00:14.560 take retirement money because it is a regular investment. 2314 02:00:15.079 --> 02:00:18.640 You get a loan and you're in charge. You can't 2315 02:00:18.760 --> 02:00:23.199 use retirement money when you're in charge. So I came 2316 02:00:23.279 --> 02:00:24.079 up with an idea. 2317 02:00:24.640 --> 02:00:29.960 I'm going to do special LLC's as an outside business 2318 02:00:30.119 --> 02:00:33.000 interest of my wealth management company. 2319 02:00:33.119 --> 02:00:38.279 I am setting up special LLC's. So let's say. 2320 02:00:38.159 --> 02:00:42.600 Dmitri has a retirement account and Dmitri wants to buy 2321 02:00:43.000 --> 02:00:48.359 a Vestera turnkey property for Vestera to be legal for 2322 02:00:48.479 --> 02:00:51.119 him to invest in. Dmitri first has to get a 2323 02:00:51.199 --> 02:00:54.399 trustee who allows independent investments. 2324 02:00:54.840 --> 02:00:57.800 I have that trustee Pacific Premier Trust. 2325 02:00:58.560 --> 02:01:04.159 I set Dmitri up with an IRA at Pacific Premier Trust. 2326 02:01:04.800 --> 02:01:07.640 He transfers some of his four oh one K or 2327 02:01:07.720 --> 02:01:12.680 his raw author whatever he wants into that IRA with 2328 02:01:13.119 --> 02:01:18.279 Pacific Premire Trust. Now he has a self directed R. 2329 02:01:19.279 --> 02:01:22.960 But now he wants to invest in something that's legal. Well, 2330 02:01:23.039 --> 02:01:26.239 if you have a self directed IRA, you can't invest 2331 02:01:26.319 --> 02:01:29.439 in your kid's property. You can't invest in your own property. 2332 02:01:29.720 --> 02:01:33.119 You can invest in your neighbor's property. You have to 2333 02:01:33.239 --> 02:01:38.840 invest in something where you have absolutely no control and 2334 02:01:38.960 --> 02:01:42.800 where the people have fiduciary responsibility to you. What that 2335 02:01:43.000 --> 02:01:48.760 means is my LLC becomes a legal investment for people 2336 02:01:48.880 --> 02:01:53.800 with retirement plans. Why because I am in charge of 2337 02:01:53.920 --> 02:01:59.880 the LLC, in charge, you leave all decision making to me, 2338 02:02:00.960 --> 02:02:02.960 and I take out the loan. 2339 02:02:03.439 --> 02:02:05.399 You see, you can't take out a loan and buy 2340 02:02:05.439 --> 02:02:07.680 a rental with your retirement plan. You can't do it. 2341 02:02:08.199 --> 02:02:11.000 But I take out the loan. So now what you're 2342 02:02:11.079 --> 02:02:16.000 investing in is a pure LLLC. Just like if you 2343 02:02:16.119 --> 02:02:20.680 invested in Berkshire Hathaway. You're investing in an LLC, and 2344 02:02:20.880 --> 02:02:26.760 this LLC, controlled by me, deals with Vestera and sets 2345 02:02:26.840 --> 02:02:31.600 up the rental. Now we are partners now, because you're 2346 02:02:31.680 --> 02:02:35.319 not taking out the loan, and because I am personally 2347 02:02:35.439 --> 02:02:38.920 on the hook and in control, I take a percentage 2348 02:02:38.960 --> 02:02:42.640 of the deal. But remember this, no matter what, you're 2349 02:02:42.680 --> 02:02:45.840 putting in less money than you normally would with a 2350 02:02:46.079 --> 02:02:48.760 because you're not taking out the loan. You only have 2351 02:02:48.920 --> 02:02:52.000 to put in cash the amount you want. You can 2352 02:02:52.039 --> 02:02:54.479 go the full monty or you can go part of it. 2353 02:02:55.279 --> 02:02:58.159 And then we form an LLC and I take part 2354 02:02:58.520 --> 02:03:01.439 a percentage of it for doing it. The percentage I 2355 02:03:01.600 --> 02:03:06.159 take depends on how much participation you have. Okay, because 2356 02:03:06.520 --> 02:03:09.720 I am taking out the loan, which is usually seventy 2357 02:03:09.760 --> 02:03:13.960 percent of the value, but your returns will be tax 2358 02:03:14.039 --> 02:03:19.640 deferred and sent to your retirement plan at Pacific Premier Trust. 2359 02:03:20.439 --> 02:03:24.279 That's how we are allowing you to use retirement money 2360 02:03:24.640 --> 02:03:29.600 to do a visteriitternity. Now let's say, well, it's not 2361 02:03:29.720 --> 02:03:32.800 so much retirement money. I just don't want to put 2362 02:03:32.840 --> 02:03:37.880 into the full seventy five or eighty thousand, Okay, As 2363 02:03:38.000 --> 02:03:41.439 I said, your maximum return will be doing the whole 2364 02:03:41.520 --> 02:03:45.359 thing with the loan with Farrah, But there are some 2365 02:03:45.560 --> 02:03:48.199 people that don't want to take loans out, and there 2366 02:03:48.239 --> 02:03:49.960 are some people that don't want to come up with 2367 02:03:50.079 --> 02:03:54.359 seventy five or eighty. For those people, I'm also forming 2368 02:03:54.800 --> 02:03:59.600 LLCs with partial ownership. I just closed one where I 2369 02:03:59.760 --> 02:04:03.840 have four partners. They each ponied up twenty eight grand 2370 02:04:04.079 --> 02:04:07.880 instead of seventy five grand, and they each own a 2371 02:04:07.960 --> 02:04:11.840 percentage of the deal. So whether you want to use 2372 02:04:11.920 --> 02:04:14.960 retirement money or you want to use less than the 2373 02:04:15.039 --> 02:04:16.640 minimum investment, we. 2374 02:04:16.760 --> 02:04:17.279 Can help you. 2375 02:04:18.079 --> 02:04:20.439 But as I said, and I don't hold back from this, 2376 02:04:21.000 --> 02:04:25.399 it's best to do it directly if you want the 2377 02:04:25.520 --> 02:04:29.279 maximum bang for your buck. But there are simply people 2378 02:04:29.399 --> 02:04:32.439 out there you were missing, Barry, that wanted to do it, 2379 02:04:32.880 --> 02:04:34.760 but they didn't want to do the whole thing, or 2380 02:04:34.800 --> 02:04:36.279 they wanted to use retirement money. 2381 02:04:36.560 --> 02:04:38.840 And now we found a way to accommodate. 2382 02:04:38.359 --> 02:04:40.239 Then big accommodations. 2383 02:04:40.640 --> 02:04:45.000 So many good people now can get into the maximum 2384 02:04:45.159 --> 02:04:50.159 returns because of what you've put together in combination with 2385 02:04:50.359 --> 02:04:51.079 those two. 2386 02:04:51.399 --> 02:04:55.720 And we work directly with Hysterica, a Ysteric client go ahead. 2387 02:04:57.119 --> 02:05:00.560 I've talked to Barry numerous times about this on air 2388 02:05:00.640 --> 02:05:03.239 and off air. One of the things Barry you say 2389 02:05:03.319 --> 02:05:06.680 a lot is why would you use cash when you 2390 02:05:06.840 --> 02:05:09.439 could just do you know, pretty much the minimal and 2391 02:05:09.640 --> 02:05:12.720 have more units than just one you're paying for cash 2392 02:05:12.760 --> 02:05:16.199 for And I understand his answer, But then you just 2393 02:05:16.359 --> 02:05:20.239 said your your mortgage on what you're talking about would 2394 02:05:20.239 --> 02:05:23.560 be up to seventy percent. Why do a seventy percent 2395 02:05:23.840 --> 02:05:27.000 loan to value loan on one property where you could 2396 02:05:27.039 --> 02:05:28.079 do ten properties. 2397 02:05:30.199 --> 02:05:32.760 I don't understand what you're saying, Mark, we can't do 2398 02:05:32.880 --> 02:05:34.600 ten seventy percent. 2399 02:05:35.039 --> 02:05:38.520 Seventy to eighty percent is required. You don't have the choice, 2400 02:05:39.079 --> 02:05:42.439 you can't do. What are you saying doing ninety percent loans? 2401 02:05:43.199 --> 02:05:43.920 No? No, no, no no. 2402 02:05:44.439 --> 02:05:50.439 I thought you're saying you're putting seventy or eighty percent down? No, no, no, Mark, No, 2403 02:05:50.600 --> 02:05:51.399 I'm sorry, Mark. 2404 02:05:51.560 --> 02:05:51.600 No. 2405 02:05:52.119 --> 02:05:54.159 What we're doing is we're saying loan to value. 2406 02:05:54.239 --> 02:06:00.039 So I'm putting, okay, seventy percent, so the partnership only puts. 2407 02:06:00.079 --> 02:06:02.479 That's exactly That's exactly what you said. 2408 02:06:02.520 --> 02:06:04.960 Though you said you were putting up seventy percent, and 2409 02:06:05.079 --> 02:06:07.800 I couldn't figure out why you were putting seventy percent 2410 02:06:08.439 --> 02:06:08.840 into it? 2411 02:06:08.960 --> 02:06:12.319 Okay, that sounded like a down payment, I get it. No, No, 2412 02:06:12.520 --> 02:06:15.479 that's seventy percent. Is in the form of a loan, 2413 02:06:15.880 --> 02:06:18.680 that's right. But I put it in my name, which 2414 02:06:18.760 --> 02:06:22.760 then makes it legal for people with iras to invest in, 2415 02:06:23.159 --> 02:06:25.079 because you're not allowed to take out. 2416 02:06:25.000 --> 02:06:26.560 A loan and buy rentals with your life. 2417 02:06:26.600 --> 02:06:28.760 You and I did very You and I did very 2418 02:06:28.800 --> 02:06:31.720 good on a commercial building I own, doing exactly that. 2419 02:06:31.880 --> 02:06:34.840 We both had retirement money in it, and it worked 2420 02:06:34.880 --> 02:06:35.680 out for who we did. 2421 02:06:36.000 --> 02:06:38.760 We made a fortune, Mark and I and I think 2422 02:06:38.840 --> 02:06:39.760 his dad was in on it. 2423 02:06:39.880 --> 02:06:43.680 What we did was before panels, part of his four 2424 02:06:43.720 --> 02:06:44.159 oh one K. 2425 02:06:44.359 --> 02:06:47.520 And we each got a check every month from the 2426 02:06:47.640 --> 02:06:50.680 guy renting it out and we are not from the Yeah, tax. 2427 02:06:50.600 --> 02:06:52.359 We got it check every month, that's right. 2428 02:06:53.319 --> 02:06:53.520 Yeah. 2429 02:06:54.039 --> 02:06:55.760 And then and then the way we did it was 2430 02:06:55.960 --> 02:06:57.800 we set it up through an independent trustee and we 2431 02:06:57.920 --> 02:07:00.520 had no control over it once we sit in it. 2432 02:07:00.880 --> 02:07:03.479 It's got to be that they call this an arms 2433 02:07:03.760 --> 02:07:07.319 length transaction now that goes for anything, but you can 2434 02:07:07.399 --> 02:07:10.359 put IRA. You can buy gold in your IRA, but 2435 02:07:10.600 --> 02:07:13.560 you can't take custody of that gold. So there are 2436 02:07:13.680 --> 02:07:17.479 ways to do all kinds of alternative investments. Real estate 2437 02:07:17.720 --> 02:07:20.479 is not the only alternative investment. 2438 02:07:20.159 --> 02:07:23.880 But some time does after doing that, and that was 2439 02:07:24.000 --> 02:07:25.960 years ago, and we did, like I said, very well 2440 02:07:26.000 --> 02:07:28.279 at it. It's incredible and that's basically what Barry does 2441 02:07:28.399 --> 02:07:31.279 with the retirement money. But what's even more incredible is 2442 02:07:31.359 --> 02:07:33.680 instead of us having to use a different company, now 2443 02:07:34.039 --> 02:07:37.479 I would just use you that you are the company. 2444 02:07:37.159 --> 02:07:39.399 Now you and I had to go out and find someone. 2445 02:07:39.760 --> 02:07:43.840 Now you are that someone that's right, and I can 2446 02:07:43.920 --> 02:07:47.039 do as many LLC's as we need. In fact, i'd 2447 02:07:47.119 --> 02:07:49.520 love to get ten houses right now. We're already working 2448 02:07:49.560 --> 02:07:52.199 on our second one. We just closed our first one, 2449 02:07:52.560 --> 02:07:56.239 and my partners might be listening, and it's and we're 2450 02:07:56.279 --> 02:07:58.159 going to be getting together Friday. 2451 02:07:58.319 --> 02:08:02.680 Where was the work for some that is in? Can 2452 02:08:02.760 --> 02:08:03.199 I tell him? 2453 02:08:03.640 --> 02:08:06.079 Not really, it's kind of proprietary, but it's east of 2454 02:08:06.159 --> 02:08:10.039 the Mississippi in one of vest Era's one of its mark. 2455 02:08:10.199 --> 02:08:12.279 I can tell you privately, you know, I can tell 2456 02:08:12.319 --> 02:08:15.039 you privately. Here's what Barry doesn't want. He doesn't want 2457 02:08:15.079 --> 02:08:17.920 people taking half assed information they hear on the show 2458 02:08:18.239 --> 02:08:19.319 then go out and buy a place. 2459 02:08:19.359 --> 02:08:21.359 Say wait a minute, Barry, you told me this was 2460 02:08:21.399 --> 02:08:22.199 the best place. 2461 02:08:22.000 --> 02:08:25.960 To buy and I only made or I didn't make anything. 2462 02:08:25.920 --> 02:08:27.600 Or or worse, shit, they didn't. 2463 02:08:27.640 --> 02:08:29.039 They go out on their own, they buy in the 2464 02:08:29.079 --> 02:08:31.159 same city and they don't get the same results that 2465 02:08:31.319 --> 02:08:35.000 has happened before because it's not just the area, but 2466 02:08:35.239 --> 02:08:37.680 it's the area within the area, and then the house 2467 02:08:37.760 --> 02:08:41.279 within the area within the area. Right, So he targets 2468 02:08:41.319 --> 02:08:46.720 it to these specific subdivisions I have so. 2469 02:08:48.359 --> 02:08:51.119 Yeah, Dmitri first, go ahead. 2470 02:08:50.880 --> 02:08:53.960 D Yeah, So what happens So if if I do 2471 02:08:54.159 --> 02:08:57.920 fund my investment in this LLC with my IRA money, Yeah, 2472 02:08:58.520 --> 02:09:02.159 presumably the property is to produce some even a little 2473 02:09:02.159 --> 02:09:06.079 bit of rental income, right or or even yeah, it's 2474 02:09:06.119 --> 02:09:09.439 all parties. Now five hundred dollars a month in rental income? Right, 2475 02:09:09.680 --> 02:09:12.279 Where does that five hundred dollars go? Can it go 2476 02:09:12.600 --> 02:09:14.199 straight back into my cares? 2477 02:09:14.199 --> 02:09:18.600 What happens without control the LC and you get your percentage? 2478 02:09:20.000 --> 02:09:20.159 Yes? 2479 02:09:20.319 --> 02:09:23.039 Exactly to say, so my LLC, if it's just you 2480 02:09:23.119 --> 02:09:25.479 and me, it'll go mostly to you. So here's how 2481 02:09:25.520 --> 02:09:29.359 I set it up. The LLCs have partners. In addition 2482 02:09:29.520 --> 02:09:33.760 to me taking out the loan, controlling and managing, I'm 2483 02:09:33.800 --> 02:09:35.960 also taking care of all the taxes and accounting. 2484 02:09:36.279 --> 02:09:38.520 Now, remember I'm not charging a fee for this at all. 2485 02:09:38.720 --> 02:09:39.000 Nothing. 2486 02:09:39.560 --> 02:09:42.159 I charge nothing to do this, just my share of 2487 02:09:42.239 --> 02:09:45.399 the of the wealth like everyone else. So you become 2488 02:09:45.439 --> 02:09:48.439 my partner and you'll get a K one and that 2489 02:09:48.640 --> 02:09:52.319 K one will be issued to your IRA. Oh so 2490 02:09:52.479 --> 02:09:55.000 it's simply another form of income to your IRA. 2491 02:09:55.439 --> 02:09:58.159 Does that the amount reflected in the K one? Does 2492 02:09:58.239 --> 02:10:02.159 that then reduce my maximum contribution that I can make 2493 02:10:02.239 --> 02:10:03.520 that year to the IRA. 2494 02:10:03.399 --> 02:10:07.159 Out of no no, no earnings earning. Let me don't 2495 02:10:07.239 --> 02:10:07.560 count it. 2496 02:10:07.640 --> 02:10:10.000 Okay, I didn't have a bucket of money, and that 2497 02:10:10.159 --> 02:10:13.560 bucket of money has called your IRA. If it earns 2498 02:10:14.079 --> 02:10:19.279 a crapload of money, it doesn't affect your contribution at all, Like. 2499 02:10:19.279 --> 02:10:20.720 A capital gain within. 2500 02:10:20.600 --> 02:10:24.600 My your IRA can go crazy making money and you'll 2501 02:10:24.640 --> 02:10:28.560 never be limited on your contribution except for what you 2502 02:10:28.720 --> 02:10:37.800 normally can contribute. Anyway, we got more, Okay, go with 2503 02:10:37.920 --> 02:10:41.319 a sure thing Denver's best roofer Excel roofing dot com. 2504 02:10:41.520 --> 02:10:47.239 You don't pay a cent until you're content. Time for 2505 02:10:47.279 --> 02:10:51.000 an insurance checkup free, no obligation. In comparison, call Compass 2506 02:10:51.079 --> 02:10:54.319 insurance paying too much your coverage at dozens of insurance 2507 02:10:54.359 --> 02:10:56.840 companies find out now three oh three seven to seven 2508 02:10:56.960 --> 02:10:57.439 one help. 2509 02:10:57.640 --> 02:11:00.000 You'll think you're his only customer when you choose. 2510 02:11:00.000 --> 02:11:02.199 It's Frank durand the real estate man dot com to 2511 02:11:02.319 --> 02:11:05.520 list your home with Remax Alliance three oh three nine 2512 02:11:05.560 --> 02:11:12.520 two zero sixteen twenty two. Martino here taking your calls 2513 02:11:12.520 --> 02:11:14.319 at three all three seven one three talks seven one 2514 02:11:14.319 --> 02:11:17.359 three eight two five five or talking about our upcoming 2515 02:11:17.399 --> 02:11:20.800 seminar this Saturday at ten am my Biggest Return dot com. 2516 02:11:20.880 --> 02:11:22.520 Please sign up. Come over there. 2517 02:11:22.560 --> 02:11:25.880 You'll find out about Vestera Turnkey, the ins and outs, 2518 02:11:26.119 --> 02:11:28.800 the ups and downs, and then you'll find out about 2519 02:11:29.600 --> 02:11:32.239 the how Wave eight, how I am being part of 2520 02:11:32.279 --> 02:11:34.880 it to help you use retirement money, or how I'm 2521 02:11:34.920 --> 02:11:38.560 helping you use partial investments, but will be an open 2522 02:11:38.720 --> 02:11:42.560 book on everything you need to know. So somebody texted 2523 02:11:42.600 --> 02:11:45.840 and wanted to know how does and why does Vestera 2524 02:11:45.880 --> 02:11:48.560 Turnkey do this where I can't see where they're making 2525 02:11:48.600 --> 02:11:50.960 their money. You say that they help you buy a home, 2526 02:11:51.039 --> 02:11:52.920 they help you sell the home, and they help get 2527 02:11:54.199 --> 02:11:57.760 they and they do the management, and they don't add 2528 02:11:57.920 --> 02:12:00.840 a fee onto the management. The only thing they charge 2529 02:12:00.920 --> 02:12:03.840 is six hundred a year for taking all your phone 2530 02:12:03.880 --> 02:12:06.880 calls and dealing with your property. Six hundred a year 2531 02:12:07.239 --> 02:12:09.520 on top of the management fee. That's all you're paying. 2532 02:12:09.920 --> 02:12:13.439 So is the commission. I'm just going to be straight, Berry, 2533 02:12:13.800 --> 02:12:16.840 is the commission because I even wondered this myself. Are 2534 02:12:16.920 --> 02:12:20.159 the commissions going in and out that much that that 2535 02:12:20.319 --> 02:12:22.199 you can devote that much time to each rental? 2536 02:12:22.439 --> 02:12:22.560 Well? 2537 02:12:22.680 --> 02:12:25.600 Yes, but but the commissions are you know, just when 2538 02:12:25.680 --> 02:12:28.520 you buy and when you sell, right, and that goes 2539 02:12:28.640 --> 02:12:31.680 to the broker. Okay, that you can share it with 2540 02:12:31.800 --> 02:12:33.880 you to pick your own broker. Well, of course most 2541 02:12:33.960 --> 02:12:38.520 people won't, but we have researched the best maximum price 2542 02:12:38.640 --> 02:12:42.159 when you sell, minimum price when you buy, you've already 2543 02:12:42.319 --> 02:12:45.720 experienced that equity from the day that you bought it, right, 2544 02:12:46.079 --> 02:12:50.439 and that broker sends to my brokerage, not fest Era, 2545 02:12:50.800 --> 02:12:53.399 but my own real estate brokers. That's the only thing. 2546 02:12:53.560 --> 02:12:56.039 Your share of the commission a share of the commission, 2547 02:12:56.359 --> 02:12:57.680 and that's how we get paid. 2548 02:12:58.119 --> 02:12:59.960 So they get paid to share of the commission when 2549 02:13:00.119 --> 02:13:02.760 you buy, a share of the commission when you sell. 2550 02:13:03.039 --> 02:13:06.399 But get this, you're under no obligation to sell with 2551 02:13:06.520 --> 02:13:08.600 them if you want to. If you found a private 2552 02:13:08.720 --> 02:13:10.560 buyer that wanted to buy it, you can sell it. 2553 02:13:11.800 --> 02:13:14.319 Help them, Yeah, ruefully. 2554 02:13:14.520 --> 02:13:18.119 So that's how everyone makes money. They all yes, sir. Hey, 2555 02:13:18.239 --> 02:13:19.199 let me ask you something. 2556 02:13:19.279 --> 02:13:23.159 Can you do a self directed IRA or be the 2557 02:13:23.279 --> 02:13:26.920 custodian for it for virtually anything you're allowed to or 2558 02:13:27.079 --> 02:13:30.520 is it just limited to the property, because I've heard of, 2559 02:13:30.960 --> 02:13:36.199 you know, people actually buying a franchise like a sports mark. 2560 02:13:36.479 --> 02:13:39.399 Anyone that you bring up a really good point, and 2561 02:13:39.479 --> 02:13:41.119 it's kind of a way to plug what I'm doing. 2562 02:13:41.399 --> 02:13:42.920 I mean, actually, thank you for that. 2563 02:13:43.079 --> 02:13:44.920 And this is not enough to trust me. 2564 02:13:45.079 --> 02:13:48.600 But any anyone, no, truly, anyone who wants to do 2565 02:13:48.640 --> 02:13:50.600 an alternative investment. 2566 02:13:51.319 --> 02:13:54.800 Can do it through me because of my situation of 2567 02:13:54.920 --> 02:13:55.760 how I set it up. 2568 02:13:56.319 --> 02:13:58.479 I set it up where I'm in control of the 2569 02:13:58.920 --> 02:14:04.039 LLC and I control everything and you invest in it. 2570 02:14:04.520 --> 02:14:06.680 So if you come to me and say there's some 2571 02:14:06.840 --> 02:14:09.479 stuff I want to buy, can you do it? We 2572 02:14:09.720 --> 02:14:13.479 can be your intermediary and allow you to invest in 2573 02:14:13.560 --> 02:14:16.439 it through your IRA, because truly, I tell you you 2574 02:14:16.560 --> 02:14:19.000 won't have control over it, but I will do the 2575 02:14:19.119 --> 02:14:22.840 best I can. My fiduciary responsibility is to do the 2576 02:14:22.920 --> 02:14:25.520 best I can. For the investor to make the most 2577 02:14:25.600 --> 02:14:29.399 money for the investor, and I keep accounting and everything. 2578 02:14:29.720 --> 02:14:33.079 But yes, I have set it up so I can 2579 02:14:33.239 --> 02:14:38.960 become a conduit for anyone who wants alternative investments through 2580 02:14:39.600 --> 02:14:45.279 their retirement accounts. Again, it's very simple, just. 2581 02:14:45.359 --> 02:14:47.840 Real quick, just a touch base on what you're saying, 2582 02:14:47.880 --> 02:14:50.720 because a lot of people, I don't think understand not 2583 02:14:50.880 --> 02:14:53.680 what we're talking about, but how far you can get. 2584 02:14:54.159 --> 02:14:58.640 There's been people that have bought cattle ranches with their IRA. 2585 02:14:59.199 --> 02:15:02.600 There is a per that's about a Mexican soccer team, 2586 02:15:03.239 --> 02:15:05.119 or you can invest in race horses. 2587 02:15:05.399 --> 02:15:07.560 I mean, think about that. But you have to have 2588 02:15:07.800 --> 02:15:08.479 that con do it. 2589 02:15:09.880 --> 02:15:11.199 And here's what it has to be. 2590 02:15:11.560 --> 02:15:15.000 Number one, you cannot have a personal interest in it, 2591 02:15:15.760 --> 02:15:19.600 meaning other than your investment. You can't have any management 2592 02:15:19.720 --> 02:15:24.840 control what soever. You can't be related to the party whatsoever. 2593 02:15:25.199 --> 02:15:29.199 It must be a total arms length transaction. So I 2594 02:15:29.800 --> 02:15:33.640 fulfill all of those things. So what's the downside, Well, 2595 02:15:33.760 --> 02:15:37.000 if you do an alternative investment with me, I'm going 2596 02:15:37.079 --> 02:15:39.159 to get a piece of the action. Of course I am, 2597 02:15:39.399 --> 02:15:42.560 because I'm taking care of every aspect of it. And 2598 02:15:42.720 --> 02:15:46.399 you're but remember this, that's the less you invest, because 2599 02:15:46.479 --> 02:15:49.720 I don't do it without investment. So if you want 2600 02:15:49.760 --> 02:15:54.039 to do an alternative investment, I participate with you. I 2601 02:15:54.079 --> 02:15:57.159 don't just sit there with my handout. I do this 2602 02:15:57.520 --> 02:16:02.359 entire llc for you and with you for no fee 2603 02:16:02.439 --> 02:16:06.279 whatsoever except for a piece of the action. And for 2604 02:16:06.560 --> 02:16:10.560 that I put up my equal part of the investment. 2605 02:16:11.000 --> 02:16:13.960 Hey, you're John, you are around. Hold on real quick 2606 02:16:13.960 --> 02:16:15.840 before you bring them up. Are you going to be 2607 02:16:15.960 --> 02:16:18.720 around with Barry coming up this Saturday? I know the 2608 02:16:18.840 --> 02:16:22.439 seminars ten am wherever? Y mention that again, But if 2609 02:16:22.520 --> 02:16:25.319 people want to talk about some of this alternative stuff, 2610 02:16:25.399 --> 02:16:26.399 can they pick your brain? 2611 02:16:26.720 --> 02:16:29.560 Yeap, of course they can on any that We're going 2612 02:16:29.600 --> 02:16:31.199 to be there to answer all of your questions. 2613 02:16:31.720 --> 02:16:36.360 So John, you have a question, go ahead, John, I'm so. 2614 02:16:37.280 --> 02:16:43.040 Talking about Wave eight. I actually have been working with Pat. 2615 02:16:44.000 --> 02:16:45.600 And thank you, thank you. 2616 02:16:45.760 --> 02:16:50.120 Yeah, absolutely, I appreciate you guys. But so I have 2617 02:16:50.239 --> 02:16:54.239 about a little over forty grand invested with Charles Schwab 2618 02:16:54.319 --> 02:16:58.879 with you guys. Yes, I'm just kind of wondering if, 2619 02:16:59.479 --> 02:17:01.280 like with the Mare, look at the way it is 2620 02:17:01.360 --> 02:17:04.399 right now, is it better to go the route that 2621 02:17:04.479 --> 02:17:06.719 you're just talking about with the retirement. 2622 02:17:07.879 --> 02:17:09.920 Well, you know what, that's really up to you. 2623 02:17:10.079 --> 02:17:12.239 What we have been doing for our investors during this 2624 02:17:12.399 --> 02:17:15.639 tumultuous time is some of them moved into our hedge 2625 02:17:15.680 --> 02:17:17.680 fund because the hedge fund makes money when. 2626 02:17:17.520 --> 02:17:18.200 The market's bad. 2627 02:17:18.559 --> 02:17:21.959 But others have stayed put, and we've been going to 2628 02:17:22.120 --> 02:17:26.360 cash with guaranteed returns or altering the investments during this time. 2629 02:17:26.799 --> 02:17:29.920 So really it's just a personal choice. Is this a 2630 02:17:30.000 --> 02:17:33.399 good investment during tumultuous times. It's a wonderful investment during 2631 02:17:33.440 --> 02:17:37.000 tumultuous times. But if I were you John, with just 2632 02:17:37.200 --> 02:17:39.719 forty at your disposal, I would not do it. 2633 02:17:40.280 --> 02:17:42.360 If all you had was forty. In other words, I 2634 02:17:42.399 --> 02:17:43.840 wouldn't take half of that and do it. 2635 02:17:44.719 --> 02:17:48.000 It's just because you don't have enough at your disposal 2636 02:17:48.120 --> 02:17:49.360 in my personal. 2637 02:17:49.040 --> 02:17:51.000 Opinion to. 2638 02:17:52.479 --> 02:17:55.360 I mean again, i'd actually make more money if you 2639 02:17:55.440 --> 02:17:58.239 did the Vestera thing, but I don't think it's best 2640 02:17:58.319 --> 02:17:58.479 for you. 2641 02:17:58.799 --> 02:17:59.639 I truly do not. 2642 02:18:00.280 --> 02:18:03.719 But it could be someday. But right now we are 2643 02:18:03.840 --> 02:18:07.120 navigating the best we can and we're doing very very well. 2644 02:18:07.639 --> 02:18:11.239 But remember, even in these times, there are cash accounts 2645 02:18:11.719 --> 02:18:14.159 that we can go to to get some guaranteed income 2646 02:18:14.280 --> 02:18:17.079 during these times, and we're trying to do the best 2647 02:18:17.120 --> 02:18:19.920 we can, as everyone is. But you'll see if you 2648 02:18:20.000 --> 02:18:22.200 look at your account, you're not going to be that disappointed. 2649 02:18:23.200 --> 02:18:25.479 Three oh three seven one three talk seven one three 2650 02:18:25.559 --> 02:18:28.680 eight two five five we might be. Yeah, we have 2651 02:18:28.840 --> 02:18:31.239 time for some more information. Let me go to my 2652 02:18:31.399 --> 02:18:34.239 text information here because I have texting here. 2653 02:18:34.559 --> 02:18:36.559 Hold on, let me get to it. I got to 2654 02:18:36.719 --> 02:18:37.680 just go to both of them. 2655 02:18:38.120 --> 02:18:41.159 And here's one right here, and that is Barry. What 2656 02:18:41.360 --> 02:18:44.680 is the turnaround when someone says they want to do it? 2657 02:18:45.280 --> 02:18:48.399 When someone says they want to do it, there they 2658 02:18:48.680 --> 02:18:50.120 determine the first turnaround. 2659 02:18:50.200 --> 02:18:51.920 Let's say they say, well, how long does it take 2660 02:18:51.959 --> 02:18:52.639 you to find a home? 2661 02:18:52.840 --> 02:18:56.920 Oh, typically it takes one to three weeks to find 2662 02:18:57.000 --> 02:19:00.559 the home, and then it closes in the normal thirty 2663 02:19:00.680 --> 02:19:05.760 days after that, so typically forty five days, all right. 2664 02:19:05.959 --> 02:19:10.559 And then as far as selling, if someone had to 2665 02:19:10.639 --> 02:19:12.719 sell sooner because they need the money. 2666 02:19:12.520 --> 02:19:15.879 We've shot a couple emergencies. Okay, what happens then, well, 2667 02:19:16.840 --> 02:19:21.959 it's it sells quickly, but not without research to maximize 2668 02:19:22.040 --> 02:19:22.680 their return