Speaker 1: Yell, ripped up, mad news, need advice? Who you don't have?
Speaker 1: Come running just as fast as we can. Shooter's gonna help.
Speaker 2: Come Man Dix is the Troubleshooter Show. No Tom Martine, Hello.
Speaker 3: Tom Martino here, Welcome to the show. Three all three
Speaker 3: seven one three talk three all three seven one three
Speaker 3: eight two five five.
Speaker 4: We have a.
Speaker 3: Lot to talk about today, and we'll start out, of course,
Speaker 3: with a phone call. If you have a phone issue,
Speaker 3: phone calls, our callers, our listeners take precedent three all
Speaker 3: three seven one three eight two five five. This hour
Speaker 3: brought to by water Pros. You know what I think
Speaker 3: about water. It's the number one supplement to your body,
Speaker 3: the number one supplement for health. And you get a
Speaker 3: healthy system installed in your whole house forever. Chemical is gone,
Speaker 3: chlorine gone, particle's gone, plastic's gone.
Speaker 4: Softening.
Speaker 3: Yes, drinking water reverse osmosis at the kitchen thirty nine
Speaker 3: to ninety five. You will never do better, Waterpros dot
Speaker 3: net three three eighty six y two five fifty five four.
Speaker 3: Raymond's on the phone. He says he's having a problem
Speaker 3: with west Era credit union. By the way, I get
Speaker 3: good reports about credit unions in general, I really do
Speaker 3: compared to banks. You know, I've recently decided I don't
Speaker 3: like banks.
Speaker 4: I don't.
Speaker 3: I don't think I've found a bank that really meets
Speaker 3: my needs. Except for an online bank. I have converted
Speaker 3: to one hundred percent online one hundred percent. They are
Speaker 3: brick and mortar in New York City, but they.
Speaker 4: Have gone on the internet.
Speaker 3: They do ach payments wires by phone. You can do
Speaker 3: anything you want electronically. You don't have to go in.
Speaker 3: They have good security, and it's just.
Speaker 4: Not worth the hassle of having a bank anymore. Just not.
Speaker 5: I mean, you.
Speaker 4: Get feed to death with these banks.
Speaker 3: And I had a lot of money in a bank,
Speaker 3: and you would think that they would be happy to
Speaker 3: have the money. Instead, I was feed to death with
Speaker 3: my checking And I'm going to tell you I looked
Speaker 3: at all the banks. There are not many good ones,
Speaker 3: not many, Raymond, what's wrong with the credit union?
Speaker 4: Tell me what's going on?
Speaker 6: Well, I was wrong with the credit union is that
Speaker 6: I would I was to a credit union and they
Speaker 6: gave me a credit card. And when it gave me
Speaker 6: the credit card, after that, I use it a few times.
Speaker 6: I pay it off every month because I'm a truck
Speaker 6: ribber over the road fifty years and anyway they take
Speaker 6: an agon cover a fraud. I turned to credit card.
Speaker 6: I went to a Targets and made the charge of
Speaker 6: one item for my daughter. I have a thirty three
Speaker 6: year old daughter with down Center, my herd guardian. And
Speaker 6: she's not very big, she's not very tall. So make
Speaker 6: a purchase of a nightgown. Leave out of the store.
Speaker 6: The girl that works for Target max my card out
Speaker 6: almost almost five thousand dollars worth the merchandise on women's clothes.
Speaker 7: And I'm guarantee you.
Speaker 3: Wait a minute, Wait a minute, so Raymond, Raymond, let
Speaker 3: me get this straight.
Speaker 4: You have a Westera credit.
Speaker 3: Union and then you have a visa card right, yes,
Speaker 3: And and you were using the visa car at Target
Speaker 3: the card and they used somebody there.
Speaker 6: Yes, that's I made one perces of a nightgown for
Speaker 6: my daughter.
Speaker 8: That was it, right?
Speaker 6: They have cameras.
Speaker 3: Okay, So how did how did the cashiers? How did
Speaker 3: the cashier steal your card?
Speaker 6: Because I use it to pay for the nightgown when
Speaker 6: I left out of there, out of the store is
Speaker 6: when she went and put a whole bunch of women's
Speaker 6: clothes on that card and maxed it out by the
Speaker 6: five thousand dollars.
Speaker 7: Now would I going.
Speaker 4: So, what is five dollars? What is West Starah doing?
Speaker 4: What is West Sarah doing about that?
Speaker 9: Now they close my account and.
Speaker 4: How do you know what happened? How do you know
Speaker 4: what happened right after you left.
Speaker 6: Because that's when it happened. I don't use that card uch.
Speaker 6: I'm a truck uyer. I drove trucks over the road
Speaker 6: for fifty years and I'll never maxed my card out
Speaker 6: ever one time. Right, I don't care who I was with.
Speaker 6: I am very responsible and I make good money. I
Speaker 6: am retired right now. I'm seventy eight years old and
Speaker 6: truck driving is so bad that so what.
Speaker 4: Are they doing for you? What are they doing for you?
Speaker 6: They told my talent and they just got re seek.
Speaker 6: They just closed my account. Now you got West zero.
Speaker 5: What they do they want?
Speaker 4: Are they saying you owe the five grand?
Speaker 6: They just ignoring the fact that they've got cameras in
Speaker 6: the store. And I walked out the store with a
Speaker 6: one little small bag in my hand.
Speaker 7: It wasn't five thousand.
Speaker 4: All you have to listen, all you Listen.
Speaker 3: All you have to do is can test the charge
Speaker 3: just contested.
Speaker 6: Well, the credit union posed my account and so I
Speaker 6: old number another account.
Speaker 10: Hold on, I opened up another count It was West
Speaker 10: Foggo at West Fogle Bank. They give the card to
Speaker 10: them to give it back to me because I opened
Speaker 10: up the account and I made one person. I went
Speaker 10: and had breakfast to prove that there was the same card.
Speaker 6: I knew it was the same car.
Speaker 4: Listen, Raymond, that's how bad this is. Getting the visa.
Speaker 3: Card, Raymond, Raymond, the visa card that you have right
Speaker 3: now where the charge is raided.
Speaker 4: Okay, don't what did.
Speaker 6: You do the car when they closed my account?
Speaker 5: Okay?
Speaker 4: But there was how much fraud on there?
Speaker 6: Five thousand five others were to close and out of
Speaker 6: a target you have to have. You have to be
Speaker 6: up more around to go into targets than by five
Speaker 6: thousand dollars were to close.
Speaker 4: No, Raymond, I believe you.
Speaker 3: What I'm trying to figure out is why your bank
Speaker 3: did not simply allow you to contest the charges. Did
Speaker 3: they tell you know those charges were real?
Speaker 6: They just want their money and they think that I'm
Speaker 6: going to be the one to pay it. I'm not
Speaker 6: giving them.
Speaker 4: How do you know that though, Raymond, did you actually go.
Speaker 11: Through this my account?
Speaker 6: They closed my account, they have the card, and then
Speaker 6: I opened up account at BMO, so they go and
Speaker 6: get in touch with BMO, get a card back to BMO.
Speaker 6: I mean to BMO to give back to me. That's
Speaker 6: what they did, so I wouldn't I had breakfast to
Speaker 6: prove that I went to breakfast and that I had.
Speaker 3: The Raymond, Here's what I don't it, Raymond, you're still
Speaker 3: not answering. Listen, I believe you. I'm outside just eat.
Speaker 3: Why did they when you said these are not my charges?
Speaker 3: Did you go through the the actual testing process?
Speaker 6: This just happened. They closed my account, they got the
Speaker 6: car back from me after they closed the account.
Speaker 4: When did they do this?
Speaker 5: When?
Speaker 4: When did it happen? Ray When did it happen.
Speaker 6: Two weeks ago?
Speaker 5: Okay?
Speaker 3: Okay, now listen, here's what I need to know. Did
Speaker 3: you just just tell me if you went online or
Speaker 3: went to the bank and contested the charges, just the
Speaker 3: ones you didn't make.
Speaker 6: I don't go online. I don't have the ability to
Speaker 6: go online. I don't use computer.
Speaker 3: How did okay, I have did they automatically closure account.
Speaker 6: And then you was the Massis security number in California.
Speaker 4: So I don't okay, Raymond, Raymond, man, this is what
Speaker 4: this can't Raymond.
Speaker 3: I need to put you on hold. Okay, this isn't working.
Speaker 3: He I can't get from him whether or not he
Speaker 3: tried to contest the charges. I absolutely can't get that
Speaker 3: out of him. I I don't know.
Speaker 5: What do you think?
Speaker 12: Well, yeah, it's I'm not easy to follow Raymond's story
Speaker 12: after the seames of the part where the five thousand
Speaker 12: dollars and ladies with right.
Speaker 4: Why do they close this account?
Speaker 3: Why is what are they doing now? What does he
Speaker 3: mean they gave him the same card back? I need
Speaker 3: someone to.
Speaker 12: Talk to if you yeah, I mean, if you want
Speaker 12: to give up right now, then I'll be happy to
Speaker 12: give him a call within a couple of minutes.
Speaker 3: Yeah, Raymond, let's call you back, man and see what's happening.
Speaker 3: I just don't understand. If you had charges like that,
Speaker 3: you can test them and they look into them. They
Speaker 3: don't close your account. Something is going on. We got
Speaker 3: to figure it out. I'm going to have Deputy d
Speaker 3: talk to you off the air.
Speaker 5: Yeah.
Speaker 12: And the term is called credit card charge dispute, so
Speaker 12: you can file that either in person at the.
Speaker 4: Brand, and they don't close accounts for that. They do
Speaker 4: those all the time.
Speaker 12: Something else is going on here, right I'll call Raymond
Speaker 12: within as soon as I get his phone number and
Speaker 12: see if I can get a proper thank you, bro.
Speaker 3: Three oh three seven one three eight two five five
Speaker 3: Rachel after the break on a juvenile detention facility she's
Speaker 3: upset with, and we will be right back with that
Speaker 3: and more coming up. Don't forget Compass Insurance Group for
Speaker 3: quotes on your insurance or the insurance checkup, a true
Speaker 3: unbiased look at what you're spending to see if you're
Speaker 3: under insured, over insured, paying too much, maybe you don't
Speaker 3: have enough coverage.
Speaker 5: Three oh three nine nine six nine thousand.
Speaker 3: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 3: dot com. You don't pay a cent until you're content
Speaker 3: time for an insurance checkup, free, no obligation. In comparison,
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: to seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate Man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two. Yeah, so
Speaker 3: let's talk about this. Welcome to the show three oh
Speaker 3: three seven to one three talk Tenage has what you're
Speaker 3: looking for, window, siding, doors and more. They also have
Speaker 3: K and H painting pros now. So that's great Khwindows
Speaker 3: dot Com. Let's go to the phones now again. I
Speaker 3: hear Deputy D on the line with Raymond. We're gonna
Speaker 3: try to help him.
Speaker 5: Listen.
Speaker 3: When you have charges on your credit card, it happens
Speaker 3: to me all the time. You got to contest him.
Speaker 3: Here's the pain in the ass. Sometimes you can't just
Speaker 3: contest the charge and move on. They make you get
Speaker 3: a whole new card. I mean, it's getting ridiculous. Rachel,
Speaker 3: tell me what's going on. This sounds serious. With a
Speaker 3: juvenile detention facility, tell us your story from the beginning.
Speaker 13: Rachel, Hi, So my son is in a juvenile detention
Speaker 13: center in Colorado.
Speaker 4: And when was your son put in there?
Speaker 13: In January?
Speaker 14: October?
Speaker 4: Sorry October for what reason?
Speaker 13: He got in some trouble and then he was sentenced
Speaker 13: in January and they gave him fifteen months.
Speaker 3: So he has to be in there for fifth How
Speaker 3: old is he?
Speaker 13: He just turned sixteen in December.
Speaker 3: Okay, that's that's kind of sad, huh is this? Was
Speaker 3: he in a lot of trouble before or not?
Speaker 13: I mean in the last like two years, I would say.
Speaker 4: So when is this sentence up? When is this sentence up?
Speaker 13: So mandatory release date is December thirtieth. However he can
Speaker 13: get like a good time. They gave him credit for
Speaker 13: a time that he did because they went back to October.
Speaker 4: Right right, right, right right, So what's happening right now
Speaker 4: with it? What's going on? Why are you calling us?
Speaker 13: So basically, he's getting restrained and there's like six staff
Speaker 13: members at a time, and they are I feel from
Speaker 13: what's been told to me by other kids in there
Speaker 13: and him, that they're using excessive force. And so what
Speaker 13: I'm being now, why.
Speaker 3: Is he being but but let's go back to the beginning.
Speaker 3: Why is he being restrained? To begin with?
Speaker 13: So anytime for this, not this last time, but the
Speaker 13: time before that, he was sitting on a table. They
Speaker 13: told him not to sit on the table, and then
Speaker 13: it escalated from there. And so they ended up restraining him.
Speaker 13: So the problem is is that it's being told to
Speaker 13: me that they're taking these kids into their rooms where
Speaker 13: there's no cameras and they're beating them up.
Speaker 3: So now, wait a minute, is that what your son?
Speaker 3: Is that what your son said happened?
Speaker 13: That's what he has said. And other children from the
Speaker 13: facility have talked to me on the phone and reported
Speaker 13: the same thing.
Speaker 4: Yes, and the guards are doing this.
Speaker 13: That that is what I'm being told. So I did
Speaker 13: some research and I found a report about six or
Speaker 13: seven years ago. This mom wrote a blog about it
Speaker 13: that this hit her daughter was at the same facility.
Speaker 4: And what's the name of the facility. What's the name
Speaker 4: of it, let's just name it.
Speaker 13: It's Platt Valley in Greeley, Colorado, Platt.
Speaker 4: So can I ask something?
Speaker 3: Is your is your I just want to get some perspective,
Speaker 3: truly and try to be as objective as you can.
Speaker 4: Is your son a smart ass?
Speaker 8: Oh?
Speaker 13: He definitely is a teenager for sure? Can be yes?
Speaker 3: Yes, So what do you think do you think that
Speaker 3: what they shouldn't have done?
Speaker 4: What they did? Or tell me what you think?
Speaker 13: Well, I think that you know they're supposed to be
Speaker 13: trained to if they have to restrain a child, which
Speaker 13: it seems like it's happening a lot in there, and
Speaker 13: I feel like they're not They're not able to deal
Speaker 13: with certain children in there who had I.
Speaker 4: Get it, you know, I get it.
Speaker 3: So no, they should not listen, they should not use
Speaker 3: excessive force, no matter what people are in there for.
Speaker 4: I mean, they're serving their sentence precautions. So, yeah, did
Speaker 4: you what have you done so far? What action have
Speaker 4: you taken so far?
Speaker 13: So I have asked for the photos of the injuries
Speaker 13: from the facility, and the director told me to fill
Speaker 13: out a bunch of release forms and to get the photos.
Speaker 13: So I filled out the release forms and then the
Speaker 13: staff in the records department told me that I couldn't
Speaker 13: have the photos. They will only release them to the police.
Speaker 13: So I actually contacted this mother who went through the
Speaker 13: same thing six or seven years ago, and EPs has
Speaker 13: been involved. They take whenever this kind of thing happens,
Speaker 13: they are contacted, and so what they're what they do
Speaker 13: is they just close the case because there's no camera footage.
Speaker 13: Well the problem is, no, I get it, I get it.
Speaker 4: I get it.
Speaker 13: Yeah, So this mom who went through this six or
Speaker 13: seven years ago with her daughter in the same facility,
Speaker 13: wrote a blog online and CPS wrote in the report
Speaker 13: that the staff members needed to be wearing body camps,
Speaker 13: and so here we are six or seven years later
Speaker 13: and they still don't have body camp.
Speaker 3: Hey, can you, Rachel, do me a favor. Rachel, I
Speaker 3: need you to do me a favor. Hang on the
Speaker 3: line for a sec.
Speaker 5: Here.
Speaker 3: We're going to take this on and I want to
Speaker 3: get my criminal defense attorney on if we can. Joe Lazara,
Speaker 3: the one that's uh who works with our show as
Speaker 3: an expert, and he's a criminal defense attorney. I want
Speaker 3: to ask him. He'll know a lot about this. So
Speaker 3: hang on, okay. Three oh three seven one three talk
Speaker 3: three oh three seven one three A two five five. Yeah,
Speaker 3: that sucks, Okay, I mean, listen, maybe there's some exaggeration.
Speaker 3: We hear this a lot, but there there are people
Speaker 3: in the system of justice. They get sick and tired
Speaker 3: of doing it. They they start abusing people.
Speaker 4: Listen.
Speaker 3: I don't want to give you details, but I know
Speaker 3: people who are incarcerated, not guilty, just awaiting their first hearing.
Speaker 3: And it happens with duys and stuff like that. And
Speaker 3: these people all tell the same story. They're treated like crap.
Speaker 3: They're treated treated like convicted murderers. I mean, look, if
Speaker 3: you're convicted of a crime, you're doing your time. There's
Speaker 3: no reason for it to be severe or harsh in
Speaker 3: any way. Now, who knows this guy might be a
Speaker 3: wise ass? And all the guards are doing is what
Speaker 3: they're supposed to do. You never really know, but we
Speaker 3: will look into it. Three O three seven one three
Speaker 3: eight two five five. But he D now and I'm
Speaker 3: going to go back to D and talk to him. D.
Speaker 3: What about the gentleman who called Raymond about his West
Speaker 3: s era?
Speaker 12: Yeah, Tom, I just got off the phone with Raymond,
Speaker 12: and he's not real easy to to to work with it.
Speaker 3: He's upset, you know, but he won't he won't take
Speaker 3: a step back and look at the problem.
Speaker 12: Yeah, and he continues to bring in a huge amount
Speaker 12: of aurow of and information into the conversations.
Speaker 5: Did he ever can test the charge?
Speaker 8: It?
Speaker 12: Just like, I'm still unclear. So here's where we left this.
Speaker 12: He is going to he's almost home. He's going to
Speaker 12: scan and email me the last couple of statements he
Speaker 12: got from West Sara, so I can see you know
Speaker 12: what the you know, and he's going to mark the
Speaker 12: put a check mark or an X or something on
Speaker 12: the fraudulent charges, and.
Speaker 5: I want to start with that.
Speaker 12: I'll call with Stara and I'll find out what the
Speaker 12: first official process is for him to open a credit
Speaker 12: card charge dispute.
Speaker 5: I have a.
Speaker 12: Feeling that this interaction with a lady at Lestero, whose
Speaker 12: name he doesn't even have, was very similar to his
Speaker 12: interaction with us, with us, which is very emotional, right
Speaker 12: kind of thing.
Speaker 3: I don't think he never and they just went and
Speaker 3: closed his account because he didn't deal with them.
Speaker 12: Yeah, he just said. The understanding I got is that
Speaker 12: he got this. This happened about a month and a
Speaker 12: half ago. Shortly thereafter he got the bill for over
Speaker 12: five thousand dollars with electrically fraudulent charges and he just
Speaker 12: didn't pay it.
Speaker 5: So I have a feeling that's why they closed.
Speaker 4: This, right, and he never actually did the protest.
Speaker 5: Yeah, we need to go through the process.
Speaker 12: So I'll help walk him through that process after I
Speaker 12: get some advice from west Era.
Speaker 3: All right, three oh three seven one three talk seven
Speaker 3: one three eight two five five listen if you're looking
Speaker 3: for replacement heating and air eight eight eight Heating dot
Speaker 3: Com one of the only sponsors who guarantees the absolute
Speaker 3: lowest price for high efficiency installations.
Speaker 4: That's what they specialize in.
Speaker 3: They'll do a deep clean for forty five bucks, but
Speaker 3: the real deal is what they're doing for you. If
Speaker 3: you need a replacement, he'll save thirty to forty percent
Speaker 3: a month. Three oh three seven seven zero two seven
Speaker 3: seven six seven seven zero two seven seven six Go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 3: Time for an insurance checkup free no obligation comparison call
Speaker 3: Compass Insurance Paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martinez here
Speaker 3: three oh three seven one three talk seven one three
Speaker 3: eight two five five Rachel.
Speaker 4: We have a call into our criminal defense attorney and
Speaker 4: UH Kachina.
Speaker 5: He'll be on.
Speaker 4: I'm trying.
Speaker 5: So maybe he hasn't take me back yet.
Speaker 3: Okay, he'll probably contexts back Rachel, and then we'll call
Speaker 3: you back. But basically, what I want to know is,
Speaker 3: what have you actually done so far?
Speaker 4: Officially? What have you done?
Speaker 15: Well?
Speaker 13: I was trying to get the photos so that I
Speaker 13: could show proof.
Speaker 4: Okay, they got it at.
Speaker 13: Least the photos.
Speaker 4: Now why tell me why there are photos? Why?
Speaker 5: Why is?
Speaker 4: Tell me why there are photos?
Speaker 13: So when they take apparently when they take these kids
Speaker 13: back to the room, they're beating them up. So my
Speaker 13: son was on concussion precautions. He has markings all over him.
Speaker 4: Yeah, but who took who took the pictures? If they're
Speaker 4: beating kids up, why would they take pictures of it?
Speaker 13: I don't know medical staff takes the pictures. I don't
Speaker 13: medical I don't think. I don't know if they when
Speaker 13: that situation.
Speaker 5: Here's what I want to know. Now, Now, do you
Speaker 5: visit your son? Is that how you know?
Speaker 4: Or do you talk to him? How do you know
Speaker 4: all this?
Speaker 13: I visit virtually, I was at his court date. I
Speaker 13: actually am out of state right now.
Speaker 3: And then when you talk to other kids how did
Speaker 3: you hear from other kids? You say that other kids
Speaker 3: say it's happening too. How do you hear from them?
Speaker 13: Yeah, so when I've spoken to him on the phone,
Speaker 13: another kid will get on the phone and they all
Speaker 13: say the same thing.
Speaker 4: Okay, okay, I got how many times? Though?
Speaker 3: Is this no I get it? Is this repeated? Or
Speaker 3: are you talking about one incident with your son?
Speaker 13: So we're on the second incident right now, and they're saying, See,
Speaker 13: they'll say things like, so his father was in there
Speaker 13: years and years ago when he was a juvenile, and
Speaker 13: they know his father and told him. They'll say things
Speaker 13: like you're going to get the same treatment your dad
Speaker 13: got while they're kneeing and men meet him in the
Speaker 13: head and yeah, so this is this is the reports
Speaker 13: that I'm getting. And then there's there's okay, markings all
Speaker 13: over his.
Speaker 16: Body that I've seen for myself.
Speaker 13: That's why I tried to get the photos, but they
Speaker 13: will not release them to me.
Speaker 3: Well, do you guys know, hold on a second, when
Speaker 3: he went through this offense, what is the actual offense?
Speaker 4: What is he in there for? Because there's a reason I'm.
Speaker 13: Asking, Oh, can I just say it's a misdemeanor do
Speaker 13: I have I don't know, Okay, I really.
Speaker 4: Want that's all it is. It's no, it's fine. It's
Speaker 4: a misdemeanor.
Speaker 3: Okay, yeah, Now I don't understand. And he was he
Speaker 3: sentenced for a total of one year.
Speaker 13: Right, well, fifteen months. They gave him some time served,
Speaker 13: so he's supposed to be in there with the mandatory
Speaker 13: release date of December thirtieth, so he can get out
Speaker 13: early and do you like not?
Speaker 3: No, that's with good behavior. But he's not going to
Speaker 3: get out early, right.
Speaker 13: But he keeps not getting yes, so he'll earn a
Speaker 13: level and then then something like this will happen. And
Speaker 13: so but there's also you know, there's a lot to
Speaker 13: this because he has like certain things like in his room,
Speaker 13: notebooks where he can write stuff, and they're not they're
Speaker 13: not level earned, so they'll take they'll take his stuff
Speaker 13: and not give it back.
Speaker 3: He'll get to tell me why are they picking are
Speaker 3: they picking on him?
Speaker 13: Or this is going on for other kids as well,
Speaker 13: And I have several meetings set up with the staff
Speaker 13: there to figure out what's going on. But a lot
Speaker 13: of these kids have diagnosis like PTSD. You know, a
Speaker 13: lot of them have been through trauma in their life,
Speaker 13: you know, and so well, okay.
Speaker 3: Well did you ever get your meeting? Did you ever
Speaker 3: get your meeting?
Speaker 13: So I have a meeting today, but they have cleared it.
Speaker 3: Okay, will you return? You call us back and let
Speaker 3: please call us.
Speaker 17: Back and let us know for Rachel Toms.
Speaker 4: Go ahead. By the way, bo, are you and docback
Speaker 4: at the station.
Speaker 17: We're here staring at each other looking for something to do.
Speaker 4: Good. I want to make sure I'm going to put
Speaker 4: you to work. Go ahead. What is your suggestion, Rachel?
Speaker 18: Did you happen to contact the Western Regional Office of
Speaker 18: the Bureau of Prisons.
Speaker 17: No, I'll give you a phone number.
Speaker 18: You can call them and they'll find out what office
Speaker 18: controls that facility in Greeley.
Speaker 17: And you can file an official complaint. It's Bureau.
Speaker 18: It's the Bureau of Prisons and it's the Western Regional Office.
Speaker 17: I'm going to give you the phone number.
Speaker 4: It's you want to do it right now?
Speaker 8: Sure?
Speaker 13: Does this deal with juveniles?
Speaker 17: Well, yes, it's the whole prison system. But they'll get
Speaker 17: you in touch. What office deals with the juvenile facilities?
Speaker 13: Okay, great, thank you.
Speaker 18: It's two oh nine area code two oh nine nine
Speaker 18: five six ninety seven hundred. I'd call him right now
Speaker 18: and get a complaint going against this facility in Greeley.
Speaker 19: Yeah.
Speaker 20: Absolutely, Hey, Rachel, have you tried getting your representative involved
Speaker 20: in this, any kind of anybody in the legislature that
Speaker 20: you've talked to.
Speaker 13: Now?
Speaker 20: Well, I think that would also be a good thing
Speaker 20: to do, is find out who your state representative is
Speaker 20: and then talk to them about it and see if
Speaker 20: they can put some pressure on to get some information
Speaker 20: for you or to you know, get the prison to
Speaker 20: be a little bit a bit more transparent.
Speaker 13: Okay, I listen.
Speaker 3: I want you to call us back, Rachel. I want
Speaker 3: you to call us back.
Speaker 5: Listen.
Speaker 3: I want to tell you something, and I think you've
Speaker 3: found this. Let me let me ask you, honestly, you
Speaker 3: have found this. Whenever you say you have a kid
Speaker 3: or or a relative in detention or jail, whatever, prison,
Speaker 3: it doesn't matter, and then you go ahead to say
Speaker 3: he's being mistreated, I'll bet you get the eyes rolling
Speaker 3: and like sure, you know what? Or do you get
Speaker 3: people sympathetic? What is your first repe Because Rachel, people.
Speaker 4: Tend to think, uh, you know, they're in you know,
Speaker 4: they're convicted, they're in trouble, they're doing their time, they're
Speaker 4: just bitching and moaning. But is that the impression you
Speaker 4: get or do you get sympathetic ears?
Speaker 13: You know, I think my family has been very synthetic.
Speaker 13: I really haven't talked to anyone in the outside world
Speaker 13: about it. Ye kind of prose. But I did reach
Speaker 13: out to that mom who wrote that blog because it
Speaker 13: happened to her daughter, and you know, she she really
Speaker 13: had a hard time with it. Nobody would help her,
Speaker 13: so she went through kind of and it was the
Speaker 13: same facility Platte Valley, same facility, and the girl is
Speaker 13: saying the same exact thing that these other children, including mine,
Speaker 13: are saying. They take them to the room where there's
Speaker 13: no cameras and they beat the living hell.
Speaker 15: Out of them.
Speaker 4: Yeah, you know that's going on. That's dead wrong. That's
Speaker 4: dead wrong.
Speaker 13: It's horrible.
Speaker 3: I mean, can you is there a way you can
Speaker 3: get us contact information for yourself along with that other woman.
Speaker 4: Maybe we'll call you off the air and talk about this. Hey,
Speaker 4: Deputy Bow, Yes, Deputy Bow, I want to sign you
Speaker 4: assign you this to just do some probing.
Speaker 3: Bo's pretty damn good at that and don't contact them yet,
Speaker 3: but just talk to that previous mom and see, you know,
Speaker 3: let's assess the credibility here.
Speaker 4: Okay, let's just assess the credibility.
Speaker 3: Rachel, hang on and uh Kaschina's going to get information
Speaker 3: from you. I'm Tom Martine three O three seven one
Speaker 3: three eight two five five D. Do you have an
Speaker 3: update of any kind because I saw you on the phone.
Speaker 12: Yeah, I was on the phone, but I'm still waiting
Speaker 12: for that gentleman to send me the last couple of
Speaker 12: statements from Wetara.
Speaker 5: He did say something that that's.
Speaker 3: Very and it's just a guy who went to Target
Speaker 3: bought a nightgown for his daughter. She's disabled. He wanted
Speaker 3: us to know, you know, he's the caretaker. Right after
Speaker 3: he left the store, five thousand dollars worth of clothes
Speaker 3: show up on the same credit card.
Speaker 4: He believes it was the clerk. He didn't tell us why,
Speaker 4: but he said who else could it be?
Speaker 5: So go ahead.
Speaker 4: Yeah.
Speaker 12: So something he said that was very very interesting and
Speaker 12: got me very suspicious is he said that when I
Speaker 12: asked him for we Stara's statements, he said, oh, I,
Speaker 12: you know, I I really have very few of them.
Speaker 12: And I said, well, they send you one every month.
Speaker 12: He said, no, they don't. I only get them a
Speaker 12: couple of times a year or something like that. I
Speaker 12: wonder what is going on. But what I think is
Speaker 12: going on is I didn't tell him this, but I
Speaker 12: want to his mail maybe getting stolen. And if that's
Speaker 12: the case.
Speaker 5: That only thinks to me.
Speaker 12: Well, he said that he doesn't get a monthly statement
Speaker 12: from wes Stara, But I know for a fact that
Speaker 12: all credit card issuers send you a monthly stayah, but
Speaker 12: whether you want it or not the end of state.
Speaker 4: Let's let's figure out what the hell is.
Speaker 5: So if somebody is stealing his mail, I don't think one. Yeah,
Speaker 5: we'll find out, but let's see what.
Speaker 4: The I just don't think.
Speaker 3: I think when everything goes perfectly, he does well. I
Speaker 3: think when he gets a ripple like this, like oh,
Speaker 3: I didn't make these charges, he just assumes everyone's going
Speaker 3: to believe him and do what it takes. He has
Speaker 3: to actually take the action, and he has to be proactive.
Speaker 3: And I think he was kind of pissed because he
Speaker 3: went into the bank and probably said these are not
Speaker 3: mine and then refused to.
Speaker 4: Deal with it.
Speaker 12: Yeah, and Furthermore, he told the bank to go to
Speaker 12: Target and look at the videos from the target register.
Speaker 12: So between that and his communications style, which is very
Speaker 12: I think they just said, dude, you know, have a
Speaker 12: nice day.
Speaker 5: We're now.
Speaker 3: So what we're going to do is help him do
Speaker 3: it an actual formal complaint, all right. Three oh three
Speaker 3: seven one three eight two five five CMG Financial still
Speaker 3: doing loans, reverse loans, regular loans, the all in one loan,
Speaker 3: which is a thirty year line of credit. I love
Speaker 3: that to call her friend John over there three oh
Speaker 3: three eight A two sixty six seven nine partner in
Speaker 3: lending dot com. Go with a sure thing Denver's best
Speaker 3: roofer Excel Roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three oh three seven seven to one help. You'll think
Speaker 3: you're his only customer when you choose Frank durand the
Speaker 3: real estate Man dot com to list your home with
Speaker 3: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi, Tom Martino here three O three seven one three
Speaker 4: talks seven one three A two five five.
Speaker 3: Somebody texted that fifteen months is way long for a
Speaker 3: misdemeanor that you know, could you find out off the air, Kelly,
Speaker 3: and we will not publish it what the offense was, please,
Speaker 3: so just so we know, I mean, because I do
Speaker 3: believe they treat people differently based on offenses.
Speaker 4: I really do believe that.
Speaker 3: So this person says, Tom, fifteen months for a misdemeanor,
Speaker 3: she's being dishonest. You cannot believe her. If she cannot
Speaker 3: be honest, she's babies him and continues to be his
Speaker 3: tool to get away from taking responsibility. You know, I
Speaker 3: knew people would have that reaction. That's not the feeling
Speaker 3: I get from her. You know, maybe I'm being I
Speaker 3: don't know, that's just not the feeling I'm getting. And
Speaker 3: there are people saying they doubt this would ever happen anyway,
Speaker 3: What were you going to say? And somebody was going
Speaker 3: to say something three oh three seven go ahead.
Speaker 11: Well you just might be a little naive on that.
Speaker 11: I think she is coddling the.
Speaker 4: Boy, you do, just because she called about what could
Speaker 4: be possible beatings, you call that coddling.
Speaker 5: No, that's what.
Speaker 12: I'm to be treated as well as possible.
Speaker 11: But how did he get in there?
Speaker 4: What kind of upbringing?
Speaker 8: Now?
Speaker 3: And I'm not recommending it be a country club. I'm
Speaker 3: just saying, you know, obviously, if the guy's a pain
Speaker 3: in the ass, let me ask you this.
Speaker 4: Are you okay?
Speaker 3: Seriously, let's all talk human to human and forget official stuff.
Speaker 4: Are you okay?
Speaker 3: Let's say there's a guy who's just a smart ass
Speaker 3: and everything they say about up Street, Let's say he's
Speaker 3: a smart ass, he's a cut up, he's a pain
Speaker 3: in the ass, he's just a bum.
Speaker 5: Okay?
Speaker 3: Is it okay in your opinion? I really want to
Speaker 3: know this, my morons. You can help me out here,
Speaker 3: my YouTube morons who give me instant feedback. Is it
Speaker 3: okay to give him a little ass kicking? I'm serious now,
Speaker 3: I'm really serious. Like for discipline, I mean, I don't
Speaker 3: believe the system is set up to do that. I
Speaker 3: believe you only use enough to restrain them, but you
Speaker 3: don't just punish them, right, It's not like where you're
Speaker 3: getting detention with ten paddles, or like in Thailand?
Speaker 4: Was it Thailand? Or we're no no, wait, wait, wait, wait?
Speaker 4: Where was it those the last Singapore?
Speaker 21: Singapore?
Speaker 4: Singapore? Thank you guys?
Speaker 5: Right?
Speaker 4: Do you remember that? Oh my god, was that pretty
Speaker 4: brutal stuff? That was brutal stuff, and.
Speaker 5: I might add uncivilized.
Speaker 4: But anyway, is it okay? What do you think? Take?
Speaker 4: They came round table here, Shannon?
Speaker 3: Do you think those guards have the right every now
Speaker 3: and then to give an ass kicking?
Speaker 12: Well, I'm sure that if he's acting up, that that
Speaker 12: behavior needs to be corrected.
Speaker 3: Well, do you think they have the right to maybe
Speaker 3: just tune them up a little?
Speaker 4: Yeah?
Speaker 5: I'm asking straight up?
Speaker 4: Yes, okay, a bow? What do you think?
Speaker 17: I certainly do they need a little.
Speaker 4: Yeah.
Speaker 18: Now, what's really the shame is his mom, Rachel is
Speaker 18: out Hember, she's out of state.
Speaker 17: I mean, whilest she out of state when her son's
Speaker 17: doing fifteen months? I mean I think she should be
Speaker 17: more football.
Speaker 5: That's not answered the question. So you think it's okay?
Speaker 4: Yeah, let me tell you why it's not okay.
Speaker 20: Tom, Because it's a slippery slope. Who decides what is
Speaker 20: reasonable corporal punishment and what isn't?
Speaker 21: As soon as you allow somebody, I'm with you on that.
Speaker 4: I'm with you on that doc.
Speaker 20: As soon as you allow somebody to use force, it
Speaker 20: becomes harder and harder to define what is reasonable and
Speaker 20: acceptable force. And there is no way that God should
Speaker 20: be using physical force on juveniles.
Speaker 18: Well, we don't know what kind of force is used,
Speaker 18: and we don't know what the crime is.
Speaker 21: That's our whole point. Since you don't know, you can't say.
Speaker 4: Where's to draw the line.
Speaker 3: Right, All right, hang around, We're gonna have more on
Speaker 3: this discussion, plus your consumer problems, questions, complaints.
Speaker 4: Give us a call right now and.
Speaker 3: Get right through a three h three seven talk seven
Speaker 3: one three A two five five. You can also call
Speaker 3: three oh three Martino twenty four to seven. That number
Speaker 3: is good three oh three six two seven eight four
Speaker 3: sixty six more coming right up. Go with a sure
Speaker 3: thing Denver's best roofer Excel roofing dot com. You don't
Speaker 3: pay a cent until you're content. Leave time for an
Speaker 3: insurance check up free, no obligation. In comparison, call Compass
Speaker 3: insurance paying too much your coverage at dozens of insurance companies.
Speaker 3: Find out now three oh three seven seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two.
Speaker 5: Ripped.
Speaker 1: News Ned advise you don't have.
Speaker 22: Run in chess.
Speaker 1: Ask you that's gonna help.
Speaker 4: Come man, This is.
Speaker 2: The Troubleshooter Show. No Tom Martino.
Speaker 3: I'm Tom Martino, and I thank you for the show
Speaker 3: for being here, because really, without you, there is no show.
Speaker 3: And thank you to my YouTube morons who faithfully stream,
Speaker 3: and for all of the many thousands who download one
Speaker 3: in all. If you're listening to me, please know you
Speaker 3: can text me directly at any time twenty four to seven,
Speaker 3: especially during the show at seven four seven nine fifty
Speaker 3: two eighty. I really want you to know that that
Speaker 3: is truly my personal cell phone with the Google Voice number.
Speaker 3: I signed to my cell phone, so I can turn
Speaker 3: it on and off when I want, but I usually
Speaker 3: have it on and that is right now. If you
Speaker 3: did it at texts, it comes right to me. So
Speaker 3: what I like about that is service to my listeners
Speaker 3: and people who need help.
Speaker 4: I really put.
Speaker 3: Myself out there on that number, and I ask you
Speaker 3: to text seven four seven nine nine nine fifty two eighty,
Speaker 3: So welcome to the show. Three zho three seven one
Speaker 3: three talk seven one three eight two five five. All right,
Speaker 3: there's a controversy brewing both on YouTube and also with
Speaker 3: my text messaging on the mother who called about her son.
Speaker 3: There is a prevailing attitude if you're in prison, you're
Speaker 3: a scumbag, you deserve it, or if you're in detention
Speaker 3: and you get what you get.
Speaker 4: Or code of conduct. Let's face it. I mean, that
Speaker 4: doesn't mean.
Speaker 3: You have to be treated like you're you know, at
Speaker 3: a bay care center or at a carnival, I mean,
Speaker 3: or a field trip for high school. But at the
Speaker 3: same time, I don't think it's you know, you're they're
Speaker 3: already convicted and sentenced and do they deserve You'd be
Speaker 3: surprised how many people with texted emails or texts mainly
Speaker 3: and on online, have agreed that it's okay for a
Speaker 3: guard every now and then to give a pain in
Speaker 3: the ass kid an ass kicking. I wonder if that
Speaker 3: was your son or daughter, if you'd feel that way.
Speaker 3: I don't think I want people meeting out justice the
Speaker 3: way they feel it's okay. I think you meet out
Speaker 3: justice the way it's prescribed in the law. We were
Speaker 3: never meant to have cruel or unusual punishment. Now that
Speaker 3: wouldn't necessarily be cruel a quick ass kicking, but it
Speaker 3: certainly would be unusual. And I just don't think there's
Speaker 3: a place for it. And according to this woman and
Speaker 3: one who blogged about it years ago, this Plat Valley
Speaker 3: Juvenile Detention Center has a reputation for using a room
Speaker 3: with no cameras where they take inmates or whatever you
Speaker 3: call them, detention ease, detention ease, well, whatever they're inmates,
Speaker 3: they take them for a good ass kicking. They tune
Speaker 3: them up, as they say, because they're a pain in
Speaker 3: the butt. I'm not okay with that. I know we
Speaker 3: joke a lot on this show about stuff, but I'm
Speaker 3: not okay with that. Amy, tell us about your two
Speaker 3: thousand and eleven BMW three thirty five. I. By the way,
Speaker 3: let me explain something about Beamers. They're wonderful cars, I'm
Speaker 3: told by all my people, and they still are wonderful
Speaker 3: when they get older like yours. But they become a
Speaker 3: problem with oil leaks and maintenance becomes prohibitive almost Amy,
Speaker 3: how long have you had I just want some basics.
Speaker 3: Then I'll let you tell your story. How long have
Speaker 3: you had your twenty eleven BMW.
Speaker 16: I just bought it on I just bought it on
Speaker 16: January twenty ninth of twenty twenty five.
Speaker 4: Okay, now that would have been okay.
Speaker 3: The reason I say that is having a two thousand
Speaker 3: and eleven BMW or you're gonna have some problems.
Speaker 4: So why don't you tell your story?
Speaker 12: Now?
Speaker 5: Go ahead?
Speaker 14: Okay.
Speaker 16: Well, I was looking to buy a car and I
Speaker 16: had a five dollars I gave myself a five thousand
Speaker 16: dollars budget and the car was FI FIVEOUSD four hundred
Speaker 16: and fifty dollars. I thought it was Sir, a private seller.
Speaker 16: So I I go to meet them. We take it
Speaker 16: for a drive, and you know, I tell him, well,
Speaker 16: he's a little shaky, and he's like, well, it's because
Speaker 16: it's sat for a while. Just drive it for five
Speaker 16: days and then take it and have the tires or
Speaker 16: whatever looked at.
Speaker 8: So I.
Speaker 16: I go to North Dakota and I come back and
Speaker 16: I developed a knock, which was on the second of March, and.
Speaker 4: My checkok I have some questions, say me, there's some holes,
Speaker 4: there's some holes in the story, and I appreciate the brevity,
Speaker 4: I really do. So when you bought this car, did you,
Speaker 4: he said, like, was it did you think you were
Speaker 4: trying it out? Or did you actually buy it?
Speaker 3: You paid fifty four fifty for a US twenty eleven
Speaker 3: BMW three thirty five.
Speaker 4: I and this was in January or when did you
Speaker 4: say it was?
Speaker 16: I bought the car January twenty ninth and twenty twenty.
Speaker 16: I paid five cash and I paid I get it.
Speaker 4: I get it.
Speaker 3: But okay, did you understand did you understand at the
Speaker 3: time you bought that that you're buying all of the
Speaker 3: problems and it's.
Speaker 5: As is.
Speaker 16: I Well, he told me that they had a warranty,
Speaker 16: and I told him I was interested in purchasing the warranty,
Speaker 16: and so he gave me the pamphlet to take and
Speaker 16: to call and purchase the warranty. The warranty people said it,
Speaker 16: but but.
Speaker 4: Did you did you have the Did you have the warranty?
Speaker 19: Did you have the.
Speaker 4: Warranty when these problems started showing up? No?
Speaker 16: I do not.
Speaker 3: Okay, Now, on this road trip, did you drive this
Speaker 3: all the way to where? Did you say, to Dakota?
Speaker 3: Where did you drive it.
Speaker 16: North Dakota?
Speaker 3: Okay, the here's here's what I'm saying, what I mean,
Speaker 3: Here's what I'm gonna ask. What what do you what
Speaker 3: are you asking us? Or what do you want to
Speaker 3: happen right now? What do you think is going on?
Speaker 16: Well, I'm not sure, but my car is not driveable
Speaker 16: and I had the car for thirty one days and
Speaker 16: he doesn't, he says. When I catch him, he says, well,
Speaker 16: we'll do something.
Speaker 14: We'll do something.
Speaker 16: I'm in Europe right now. Can you call me back
Speaker 16: on Wednesday? I wait till Wednesday and he's still hadn't
Speaker 16: called to find Amy.
Speaker 5: Let's just talk.
Speaker 4: Let's talk facts and stuff all that.
Speaker 5: First.
Speaker 3: I want you to know something seriously, Amy, I'm trying
Speaker 3: to figure out a way to help you.
Speaker 4: Okay. I really do feel for you.
Speaker 3: I understand this happens to a lot of people, but
Speaker 3: I have to be straight with you, Okay, right now,
Speaker 3: As a buy sell thing, unless he did something by
Speaker 3: mistake or some fraudulent thing, what you bought was a
Speaker 3: used car as is, and he has zero responsibility to you.
Speaker 4: Zero. That's the cold, hard facts.
Speaker 3: Now, if somehow we find he he did you or
Speaker 3: lied to you, or or fraudulently induced you to sign
Speaker 3: the contract. That's a different story, but I caution you
Speaker 3: that very seldom happens because these used car people know
Speaker 3: how to do it right, They know how to do
Speaker 3: it legally, and they know how to trap you in
Speaker 3: a car. But I have some basic questions. Did you
Speaker 3: do you have a loan on this car? Or is
Speaker 3: it paid in full?
Speaker 4: No?
Speaker 16: I paid paid it in full, okay.
Speaker 4: And did you get paperwork to file for a warranty?
Speaker 16: Yes?
Speaker 3: I did, okay, But you did not actually execute the
Speaker 3: warranty yet.
Speaker 16: I'm not able to the dealership has to do it, okay.
Speaker 3: And when you bought this car, did you have it
Speaker 3: checked out by a garage beforehand or by a mechanic?
Speaker 4: No? I donot, okay. What's the name of the place
Speaker 4: you bought this from?
Speaker 14: Car Pros?
Speaker 4: Car Pros? Where are they located?
Speaker 16: They're located in uh On McIntyre.
Speaker 4: In Golden, in Golden, Okay. Now when you had these problems,
Speaker 4: what did they say they would do for you?
Speaker 16: He said that we will do something. We will do something.
Speaker 4: Call me on Wednesday, so in less than thirty days,
Speaker 4: tell me what's wrong. With it right now.
Speaker 5: That came up.
Speaker 16: It won't start.
Speaker 4: What did you discover? But did you get an official diagnosis?
Speaker 16: Yes, I took it to O'Reilly's Autoparts and they scanned it.
Speaker 16: They put it on the OBDI scanner and it came
Speaker 16: up with the trouble codes PO three hundred, which is
Speaker 16: a general engine code, and then PO three TOHO two
Speaker 16: and PO three oh five.
Speaker 3: And Amy, if you get right now, if you get
Speaker 3: in your car right now, Amy, if you get in
Speaker 3: your car right now, start it up and try to
Speaker 3: drive it somewhere.
Speaker 5: What happens?
Speaker 16: It doesn't start, there's no turnover, there's nothing.
Speaker 3: Okay, here's what I want to do. Here's what I
Speaker 3: want to do. Do you have do you have any money?
Speaker 3: And we're not trying to hit you up for this.
Speaker 3: I'm asking this as a matter of practicality. If it
Speaker 3: needs repair, it may not be serious. You're assuming it is.
Speaker 3: We don't know what's wrong with that car yet, So
Speaker 3: what if I could get that car over to a
Speaker 3: place to have them check it out to see what's
Speaker 3: wrong with it?
Speaker 5: First?
Speaker 4: Let's start there. That's where we need to start.
Speaker 3: But I want to get Kevin Colkin on with you
Speaker 3: our car expert, one of our car experts. If you
Speaker 3: can hang on, we're going to try to get Kevin
Speaker 3: on to talk about this. So so just hang tight,
Speaker 3: and I understand your frustration.
Speaker 4: I do feel for you. This happens to a lot
Speaker 4: of us, it does.
Speaker 5: It just does.
Speaker 3: And I know I tell people, you know you should,
Speaker 3: you should always get a card checked out and all that,
Speaker 3: but so many people don't. I'm going to try to
Speaker 3: help you. Three oh three seven one three eight two
Speaker 3: five five. Hey, Frank durand the real estate Man will
Speaker 3: do an evaluation of your home right now, free for
Speaker 3: the asking. It's a complete analysis of what it will
Speaker 3: sell for and what you will net in this market.
Speaker 3: That's how wonderful Frank is. He's doing this free and
Speaker 3: it takes into consideration all of the market conditions. So
Speaker 3: get an accurate idea of what your house will bring you.
Speaker 3: Three oh three nine two zero sixteen twenty two Frank.
Speaker 5: Duran the real estate Man dot com.
Speaker 3: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you are content.
Speaker 3: Time for an insurance check up free, no obligation in
Speaker 3: comparison call Compass Insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three
Speaker 3: seven seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 3: you're troubleshooter. Three O three seven one three talk seven
Speaker 3: one three eight two five five.
Speaker 5: Let me get to the phones here and so I'm
Speaker 5: go on it.
Speaker 4: Here we go. Okay, So.
Speaker 3: We're waiting for our car expert, Kevin Calking to come on,
Speaker 3: and then we're also going to talk about whatever is
Speaker 3: on your mind.
Speaker 4: Give us a call. Three oh three seven one three
Speaker 4: talks seven one three A two five five. So I
Speaker 4: have a text here.
Speaker 3: This says Tom, that's in human to apply random punishment
Speaker 3: by the guards. What I say is one better know
Speaker 3: how to throw hands when they are incarcerated.
Speaker 5: What wait better?
Speaker 3: No, I don't even know what that means, but I
Speaker 3: will say one better know oh how to throw hands
Speaker 3: when they are incarcerated because other prisoners and guards will
Speaker 3: prey on them. Well, look you can't fight your way
Speaker 3: through prison. It's not going to work. Juvenile detention facilities.
Speaker 3: Here's another text. Juvenile detention facilities are managed by the
Speaker 3: Colorado Division of Youth Services. The Federal Bureau of Prisons
Speaker 3: won't have any information for that woman, so BO they
Speaker 3: said it was the juvenile it's the Colorado Division of
Speaker 3: Youth Services. She should contact BO. I think gave out
Speaker 3: that number. And by the way, if you have a
Speaker 3: reason to chime in, you don't want to get on
Speaker 3: the phone, you want to text, you can do so
Speaker 3: at seven four seven nine fifty two eighty seven four
Speaker 3: seven nine nine nine fifty two eighty somebody else says, Tom,
Speaker 3: I told you this would happen. Trump wants to be
Speaker 3: a dictator and is trying to stay in office even
Speaker 3: beyond his second term.
Speaker 5: Now, and you said it wasn't possible.
Speaker 3: Well, I still say it's not possible to be a
Speaker 3: dictator in the United States the way we're set up,
Speaker 3: and no one will put up with it now, as
Speaker 3: far as by the way, you can get calls in
Speaker 3: at three oh three. Don't don't let me interrupt you.
Speaker 3: I'll take you right away. Three oh three seven one
Speaker 3: three talks seven one, three, eight, two, five, five or
Speaker 3: three oh three Martino. Now the fact that he's trying
Speaker 3: to do a third term, you know, let him do it, right,
Speaker 3: I think that's far from wanting to be a dictator.
Speaker 3: But people are so paranoid right now. They they they're
Speaker 3: beside themselves. Now, another text about that kid in juvenile
Speaker 3: detention and the mom called this text says, she told
Speaker 3: you two rules had been broken already, sitting on the
Speaker 3: desk and having stuff in his room that he's not
Speaker 3: qualified to have.
Speaker 4: He's being a punk.
Speaker 3: They're treating him like a punk, okay, but does that
Speaker 3: mean they have the right to just give him an
Speaker 3: ass kicking every now and then? Seriously? Now, this one
Speaker 3: says Tom, I think the guards do need to tune
Speaker 3: up some of the inmates occasionally. In some cases it
Speaker 3: may be the first real discipline they've ever gotten in
Speaker 3: their lives. It might help them decide to act better
Speaker 3: in the future so they don't end up in jail again.
Speaker 3: And that's from Rob in Tennessee. Thank you Rob very
Speaker 3: much from Tennessee. Another one says, you know what, you
Speaker 3: really should not leave it up to the discretion of guards.
Speaker 3: Some guards might be brutal, others not so brutal. And
Speaker 3: I totally agree. It's this cannot be done on a
Speaker 3: hey does he need it or not?
Speaker 5: Basis.
Speaker 4: I don't think you should leave it under the gut,
Speaker 4: I mean up to.
Speaker 3: The gut of the guards on duty, for God's sakes,
Speaker 3: on when they want to give someone an ask kicky.
Speaker 5: Tom.
Speaker 12: I think that we're also missing some of the context.
Speaker 12: The caller didn't mention what this kid is in for
Speaker 12: and what the entirety of his arrest and conviction record is.
Speaker 21: Like, it doesn't matter, It doesn't matter. Gods should not
Speaker 21: be hitting you.
Speaker 4: Hear what Doc is saying. By the way, Doc is saying,
Speaker 4: go ahead, Doc, you wanted to interject, Go ahead, Doc,
Speaker 4: it doesn't matter what further Wait wait, Doc, go ahead,
Speaker 4: I'm sorry, go ahead. What were you going to say?
Speaker 4: It doesn't matter, It doesn't matter what he's in for.
Speaker 21: The guards have no right to strike a juvenile.
Speaker 12: Yeah, we don't know what actually happened because in part,
Speaker 12: in part is because we don't even know what the
Speaker 12: preceding events are that led to this alleged assault. Right,
Speaker 12: So if he took a swing at the guard, the
Speaker 12: guard is going to do more than take one swing back.
Speaker 12: So we have absolutely no information to theorize what happened,
Speaker 12: why it happened, and whether or not it was justified.
Speaker 3: Okay, but when would it I'm going to ask you now,
Speaker 3: put you on the spot. When would it be justified?
Speaker 12: And ass kicking is never justified. What is justified is
Speaker 12: legitimate self defense.
Speaker 4: And force to subdue them.
Speaker 5: Yeah.
Speaker 4: Absolutely, Okay, I see what you're saying. So you're saying
Speaker 4: this could have been just them trying to subdue the kid.
Speaker 12: Yeah, absolutely, And that does involve what we would otherwise term.
Speaker 4: And ask kicking.
Speaker 12: We're not talking about I was sitting in Bible study
Speaker 12: and they pulled him into a windowless room without cameras.
Speaker 12: That's all so soundproof and just beat the snot out
Speaker 12: of him. I guarantee you that didn't happen. So unless
Speaker 12: we have information about the preceding events, there's no I mean,
Speaker 12: none of us can make an intelligence.
Speaker 5: But even whether or not it.
Speaker 4: Was just okay, but even undue force for subduing is
Speaker 4: out of line too. It's undue. Oh yeah, Doc, did
Speaker 4: you want to say something, No.
Speaker 21: No, I'm just saying I agree. If it's self defense.
Speaker 20: That's one thing we're talking about using corporal punishment as
Speaker 20: a punishment for other either minor infractions or just to intimidate.
Speaker 12: Yeah, we can all agree on that, Doc, You're one
Speaker 12: hundred percent correct. I just have a feeling that what
Speaker 12: led up to this so called ass kicking is is
Speaker 12: going to be pretty significant if we ever learned that
Speaker 12: you know the truth of what really happened in this matter,
Speaker 12: which we'll never know.
Speaker 4: Yeah, anyway, we have to take a quick break.
Speaker 3: Three oh three seven one three talks seven to one
Speaker 3: three eight, two five five. And I want to tell
Speaker 3: you about renew Home Innovations. And if you want the
Speaker 3: most beautiful walking showers, picture this sheet porcelain and it's
Speaker 3: not thin little stuff. It's a beautiful slab of porcelain
Speaker 3: for your showers, your backsplashes, your walls, wherever you want
Speaker 3: it like a wainscoating.
Speaker 5: And they do it all in just a few days.
Speaker 3: And you have several options to pay over time with
Speaker 3: lower no interest renew home Innovations dot com, no maintenance,
Speaker 3: walk in beautiful showers and they're made to your liking,
Speaker 3: just the way you move.
Speaker 5: They have all kinds of options.
Speaker 3: Call them three oh three nine zer A four two thousand,
Speaker 3: three oh three nine er A four two thousand, Go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three and seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three all three
Speaker 3: nine two zero sixteen twenty two. Hey, I'm Tom Martino,
Speaker 3: your troubleshooter three O three seven one three talk seven
Speaker 3: one three A two five five. I'm here with Deputy
Speaker 3: d at the home studio, and then we have at
Speaker 3: the at the mothership, Deputy Bow and Deputy Doc holding
Speaker 3: down the four along with Kachina colorI and of course
Speaker 3: Shannon on the controls. And I use that word lightly
Speaker 3: controls because he just basically sits back and he gets
Speaker 3: interrupted by the show every now and then.
Speaker 4: You will, so let's talk.
Speaker 3: Yeah, okay, Now, speaking of tuning up several opinions here.
Speaker 3: Someone's saying they doubt it's happening the way she describes it.
Speaker 3: I doubt they're just randomly kicking people's butt. They probably
Speaker 3: just trying to.
Speaker 4: Restrain them, you know what.
Speaker 3: And then and then you know, the kid thinks, oh,
Speaker 3: you were too harsh. It's probably the first time he's
Speaker 3: ever had discipline. Someone says hitting is not disciplined. Discipline
Speaker 3: means to teach. Hitting a kid in Jubile's attention, unless
Speaker 3: it's really in self defense, is unacceptable. Hitting could trigger
Speaker 3: trauma response. Some kids could be victims of abuse, and
Speaker 3: hitting them could increase they're already trauma sized psyches and
Speaker 3: lead to more violence and inappropriate behaviors.
Speaker 4: So that's well thought out. That's true.
Speaker 3: I mean, truly, if a kid did witness, you know,
Speaker 3: un or excessive discipline or or whatever, or or harshness,
Speaker 3: it doesn't teach them anything.
Speaker 4: But again, we don't know if it's if it's happening
Speaker 4: or not.
Speaker 15: Didn't say didn't she say that one of the incidents
Speaker 15: happened because he was sitting on a table on.
Speaker 4: A table, Yes, he refused to get off right.
Speaker 15: So I heard Doc saying they shouldn't do anything physical,
Speaker 15: so you allow them.
Speaker 4: To sit on the table for the rest of their
Speaker 4: life or how does that work? No, I don't think.
Speaker 4: I think he means that they shouldn't beat him.
Speaker 21: I said, you shouldn't use beating as a punishment.
Speaker 4: If I don't think if I don't think they did.
Speaker 15: I think they had to forcibly remove them because he
Speaker 15: was out of control.
Speaker 20: If the kid is sitting on a table and he
Speaker 20: won't respond to verbal commands, then of course you need
Speaker 20: to use you need to use physical force to tap
Speaker 20: some blowny. But I'm talking about using it as a
Speaker 20: beating or giving God's free reign to you.
Speaker 5: Don't think.
Speaker 4: I don't think they do that.
Speaker 15: I think basically the kid was out of control and
Speaker 15: you know, he was fighting them the whole way and
Speaker 15: they ended up taking him down.
Speaker 20: If that's the case, that self defense and the kid
Speaker 20: initiated the physical contact, that.
Speaker 4: If we find out, what what did this kid do?
Speaker 4: I didn't hear that party, No, okay, we he's in
Speaker 4: for something that what is it related to a gun charge?
Speaker 17: I called Rachel.
Speaker 21: During the break, he was stopped with several other.
Speaker 18: Persons and they searched him and found out, Uh, there
Speaker 18: was a possession.
Speaker 17: Of a firearm without a permit.
Speaker 4: Now, who the hell gets a uniss?
Speaker 5: Well, that's a half for that.
Speaker 17: I looked it up.
Speaker 18: Possession of a firearm without a permit can be eighteen
Speaker 18: months in prison.
Speaker 17: So they gave him the maximum.
Speaker 5: Wow, call her alof they did.
Speaker 4: And because he's a juvenile, they that's amazing and it
Speaker 4: was one time offense.
Speaker 17: I asked her about that.
Speaker 18: So she's supposed to have a virtual meeting with this
Speaker 18: juvenile facility in Greeley, and I told her to give
Speaker 18: this give me a.
Speaker 4: Call after the miss.
Speaker 15: Whole thing sounds it's not passing the smell test.
Speaker 4: Now that I heard this gun thing, I mean and
Speaker 4: I don't understand.
Speaker 15: Once again, So you're saying, if the kid has a gun,
Speaker 15: not like threatening people, not shooting people, but if the
Speaker 15: kid has a gun, they go to JUVI.
Speaker 4: For eighteen months. I've never heard of anything like that.
Speaker 4: He might have had, he might have had some issues
Speaker 4: in the past.
Speaker 3: And then they took it into consideration. Hey listen, Amy,
Speaker 3: don't bring Amy up. But we don't have Kevin available.
Speaker 3: Will he be available for any of the show?
Speaker 4: If not, let's get Jeff vic from Kimmer Transmission on.
Speaker 3: Okay, let's get Jeff Vick on and then if not Jeff,
Speaker 3: we'll go. We'll go down the line to our auto experts.
Speaker 3: We can get honest, accurate.
Speaker 4: Auto on.
Speaker 3: Or we can try him right now if you want,
Speaker 3: get Jesse on and then Amy, we're trying to get
Speaker 3: one of our experts to talk about your BMW in general,
Speaker 3: to see what the heck we can do with you.
Speaker 3: If she bought it used, did not get it checked out,
Speaker 3: she has, she can't drive it right now. She doesn't
Speaker 3: even really know what's wrong with it. But I told
Speaker 3: her she's not going to get the dealer to.
Speaker 4: Do anything.
Speaker 3: Because it's as is. Jane, let's talk to you about
Speaker 3: your town home.
Speaker 4: What's going on?
Speaker 22: Jane?
Speaker 14: Okay, yes, hi, Hi, can you hear me?
Speaker 4: I can hear you?
Speaker 5: Just great, go ahead, Okay.
Speaker 20: I have a.
Speaker 14: Roof that was replaced on my town home and the
Speaker 14: entire town home was reroofed because of a hailstorm.
Speaker 3: Now, when they do the town homes, wait wait, wait,
Speaker 3: wait one second, Jane, when they do the roof, did
Speaker 3: one roofer do all the townhomes? And you pay for
Speaker 3: your section. Is that how it worked? Or did you
Speaker 3: hire your own person?
Speaker 14: No, the HOA hired them and then they did a
Speaker 14: special assessment.
Speaker 4: Okay, okay, And.
Speaker 14: So everything was done to the HOA company. The roofer
Speaker 14: hit my gas line.
Speaker 9: And the refusing to pay for it.
Speaker 4: Now what gas line? Are you on the bottom floor?
Speaker 14: No, I'm on an end unit and the gas line
Speaker 14: runs up the side and then it goes into the
Speaker 14: attic and over to the hot water heater and turnis.
Speaker 3: And it was only it was only your gas line.
Speaker 3: It wasn't a gas line to the builder, to the building.
Speaker 14: Right, each unit has their own.
Speaker 3: And what did and what did you have to do?
Speaker 3: Did you have to have it fixed on your dime?
Speaker 3: Did you pay for it?
Speaker 4: Well?
Speaker 14: I didn't know. I didn't know what had happened, even
Speaker 14: know it was the working company that did it until
Speaker 14: the plumbers came out and investigated and found the leak
Speaker 14: and it was up off that really.
Speaker 4: Why did the plumbers come out? Why did the plumbers
Speaker 4: come out?
Speaker 14: Because you could smell gas and they excel tag the property.
Speaker 4: Who called the plumbers?
Speaker 14: Well I did because I didn't know what happened.
Speaker 13: I didn't Okay, Okay.
Speaker 4: Now that's good, Jane, that's good. So so tell me something.
Speaker 4: Did you have to pay to fix it?
Speaker 10: Yes?
Speaker 8: I did.
Speaker 5: I did pay to fix it.
Speaker 4: How much did you take.
Speaker 14: It's going to be right, about six thousand dollars.
Speaker 4: I've paid all the No, wait a minute, wait a minute,
Speaker 4: you had to pay six thousand dollars. Yes, and and
Speaker 4: wait a minute, and they're not taking responsibility. What do
Speaker 4: they say? It's your problem?
Speaker 14: Yeah, they said, they said, they're basically just saying that
Speaker 14: they really didn't know that the gas line ran there.
Speaker 14: That's basically what they're saying.
Speaker 3: Wait a minute, Wait a minute, that's some okay, but
Speaker 3: you have a diagnosis. And the guy that came out said, look,
Speaker 3: your gas line is bad. Did they hit the meter?
Speaker 3: Did they break the meter? How did you have six
Speaker 3: thousand dollars here? Can you send a copy of your
Speaker 3: repair invoice to us?
Speaker 14: Yeah, I can see you the pictures and the repair.
Speaker 14: The gas line goes up on the outside of the building.
Speaker 14: It's in unit, goes up to the second firs.
Speaker 4: Are they denying? But why are they denying the claim?
Speaker 4: I don't understand this. You you didn't do it? Whether
Speaker 4: and they did the roof and the roof or did it?
Speaker 4: Why are they not fixing? Why do they not think?
Speaker 4: The response.
Speaker 14: Say, Okay, the place is built in two thousand and nine,
Speaker 14: they said something about code in twenty eighteen is different for.
Speaker 4: It doesn't matter.
Speaker 5: It doesn't matter you.
Speaker 3: They broke your stuff. The contractor broke your stuff. Listen,
Speaker 3: hang on, okay, just hang on. I'm gonna come back
Speaker 3: and tell you what the hell to do. In fact,
Speaker 3: Mark will tell you what to do. He's better at
Speaker 3: this particular one. And then we have Jeff Fick from
Speaker 3: camera transition to speak to that other auto problem. If
Speaker 3: we can get her back on, I'm Tom Martino Moore
Speaker 3: coming right up. Go with a sure thing Denver's best
Speaker 3: roofer Excel Roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three O three seven to seven to one help. You'll
Speaker 3: think you're his only customer When you choose Frank durand
Speaker 3: the real estate Man dot com to list your home
Speaker 3: with Remax Alliance three oh three nine two zero sixteen
Speaker 3: twenty two. Hi Tom Martino, you're troubleshooter. Jeff fit camera transmission.
Speaker 3: We don't have the consumer on, but she has, but
Speaker 3: I still want to run this by you, okay. A
Speaker 3: twenty eleven BMW twenty eleven she bought. She took a
Speaker 3: road trip, and she said she experienced a complete breakdown
Speaker 3: and it threw some codes.
Speaker 4: Now, did anyone write down those?
Speaker 5: Did you write down those codes? She had two codes.
Speaker 12: One of them was the typical code you get, basically
Speaker 12: telling you that there is a trouble code. It's like
Speaker 12: the general you know, general trouble code. You know what
Speaker 12: I mean, Jeff.
Speaker 9: Light on the dash, Yeah, yeah.
Speaker 5: That's really what that code says.
Speaker 12: But she did mention some thing and passing that I
Speaker 12: think is critically important, which is why it'd be great
Speaker 12: to get her back on the line. She said, on
Speaker 12: her drive back from South Dakota, the car developed a knock.
Speaker 12: So to me, it sounds like it's not long for
Speaker 12: this world, and unfortunately she's just no longer on the line.
Speaker 3: Yeah, she never told us how many miles on it,
Speaker 3: but in general, let's just be honest about it.
Speaker 4: A ten year old Beamer. They're pretty much junk, aren't they.
Speaker 6: Yeah.
Speaker 9: No, And we've talked about most of the European vehicles
Speaker 9: before me, and they're wonderful when they're new, you know,
Speaker 9: but once I hit that sixty five seventy one thousand
Speaker 9: mile mark, you usually want to dump them because that's
Speaker 9: when all the trouble starts to come in.
Speaker 8: You know.
Speaker 9: They leak all over the place, and when you have
Speaker 9: the even what seems a small repair, they're going to
Speaker 9: be expensive when it comes to something like a knock.
Speaker 9: You talk about it. It was that knock associated the
Speaker 9: engine speed with a road speed. It could be just
Speaker 9: about anything.
Speaker 5: You have so many.
Speaker 3: Yeah, we're trying to get her back on Hey, Kashina,
Speaker 3: do we not have her contact information?
Speaker 8: We do?
Speaker 4: I try to get her back on Tom. She's not answering.
Speaker 3: Okay, Well she might not like what she hears, But Jeff,
Speaker 3: she did not actually get a diagnosis from anywhere. She
Speaker 3: took it to an auto parts store. When they run
Speaker 3: those codes, they can't tell you what's wrong with the car,
Speaker 3: can they.
Speaker 9: No, they're pretty generic. I mean, I mean, trouble code
Speaker 9: to begin with doesn't necessarily tell you what's wrong with
Speaker 9: the car. It definitely tells you what area you want
Speaker 9: to start looking in, and that's when the true diagnosis
Speaker 9: comes together. Nothing against the guys at the autopart stores
Speaker 9: are providing a free service, so you can't really argue
Speaker 9: with free, you know, but they at least give you
Speaker 9: an idea what you're dealing with. My biggest complaint with
Speaker 9: them is they usually give them recommended repairs to go
Speaker 9: along with it. You know, if these guys knew what
Speaker 9: they were doing with repairs, they wouldn't be selling parts.
Speaker 3: So really it's okay to get a general idea. That's
Speaker 3: what codes do. But codes never pinpoint the problem itself.
Speaker 5: Does it?
Speaker 22: Do?
Speaker 9: They very very seldom. There are times that they do
Speaker 9: a very seldom. Most of the time, we've got a
Speaker 9: problem in this circuit. It could be hydraulic, it could
Speaker 9: be electrical, mechanical.
Speaker 4: Thank you, Jeff Jeffick Transmissions, Denver dot Com. He's at
Speaker 4: Kimera Transmission three ZHO three six nine three fourteen hundred.
Speaker 5: Thank you for weighing in on it.
Speaker 3: Jane, back to you, Jane, I want Mark to help
Speaker 3: us here after we call them.
Speaker 4: But when they were.
Speaker 3: Replacing the roof on the town home. The HOA hired
Speaker 3: the roofer. The roofer hit your gas line. I want
Speaker 3: some very basic information. When they hit your gas line,
Speaker 3: did they admit that they hit your gas line? Or
Speaker 3: did they go about their business and someone else discovered it.
Speaker 14: Yeah, well, when they hit the gas line, the property
Speaker 14: was vacant. I did not know it was the roofers,
Speaker 14: the constant.
Speaker 3: How did gas get turn anyone? How do you know
Speaker 3: the roofers did it. Let's put it that way. I'm sorry, Mark,
Speaker 3: but how do you know they even did it?
Speaker 4: How do you know?
Speaker 14: I have pictures and sitting to your troubleshooting website.
Speaker 5: Okay, email okay.
Speaker 4: And do the pictures show where where a back hoe
Speaker 4: or something hit it?
Speaker 6: No, they hit it with the nail.
Speaker 5: With a nail.
Speaker 4: Explain that to me.
Speaker 14: The gasline goes up the side of the building from
Speaker 14: the meter.
Speaker 6: Yes, in the wall.
Speaker 13: Yeah.
Speaker 4: Wait, wait on the outside of the wall is it
Speaker 4: hold on? Is it on the outside of the wall
Speaker 4: or the inside of the wall inside?
Speaker 3: Okay, So your gas line goes up through the studs
Speaker 3: on the inside of the wall up to your chanicle
Speaker 3: and they were nailing from the outside in and hit
Speaker 3: your gas line.
Speaker 4: Yeah, what what were they nailing on the side? Good question.
Speaker 14: The roof they're redoing machineles.
Speaker 4: And the roof by the.
Speaker 14: Way, I think they I think their nails were just
Speaker 14: way too long.
Speaker 15: But anyway, did they call that's just real quick, real quick?
Speaker 15: Did they call the fire department? I mean, who noticed
Speaker 15: it was broke?
Speaker 5: What happened?
Speaker 4: Yeah, Well, like when they tip punctured with a.
Speaker 5: Jane.
Speaker 3: We have to get to the bottom of this mark.
Speaker 3: It's very difficult to get information. I just need to
Speaker 3: know they hit it with a nail. How many days
Speaker 3: later did someone discover it? And how was it discovered?
Speaker 3: Just plain English? How did it happen? They hit it
Speaker 3: with a nail gun and then somebody discovered it. Go
Speaker 3: with a sure thing then vers best Roofer, Excel roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 3: Wave time for an insurance check up free no obligation
Speaker 3: comparison call Compass Insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three,
Speaker 3: seven seven to one help. You'll think you're his only
Speaker 3: customer When you choose Frank durand the real estate man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two.
Speaker 22: Yeah, Rid News needs who you don't have?
Speaker 4: Run anxious as fast.
Speaker 1: As we can show Shooter's gonna help coming man.
Speaker 2: This is the Troubleshooter Show.
Speaker 3: Now, Tom Martino, Hi, Tom Martino here, Welcome to the show.
Speaker 3: Three O three seven one three talk seven one three
Speaker 3: eight two five five.
Speaker 4: Here to help you anyway we can to solve your problems,
Speaker 4: to answer your questions, take your complaints, make your life
Speaker 4: a little easier. Coming up, Barry Miller will be here.
Speaker 3: With the Stera turnkey to talk about our seminar coming
Speaker 3: up on the Is that this coming?
Speaker 4: That's this coming Saturday? This coming Saturday? Okay, yeah, okay
Speaker 4: fifth or, as Mark would say, next Saturday.
Speaker 3: Well, it's it's whatever, the next whatever the next Saturday is,
Speaker 3: it's it's it at the end of this week. Anyway, Jane.
Speaker 3: I want to go back to Jane and talk to
Speaker 3: her about her town home. Jane, I just need some
Speaker 3: very basic information because I'm very confused. They're putting on
Speaker 3: a roof and a nail gun hits your gas line.
Speaker 3: By the way, it's not unheard of that nail guns
Speaker 3: will hit lines like copper and all that. I've never
Speaker 3: actually heard them hitting a gas line. And that has
Speaker 3: to be one powerful sob to be able to penetrate
Speaker 3: that line. I mean, I don't even know how it did.
Speaker 3: So you have a picture of it, of the nail
Speaker 3: through the pipe?
Speaker 22: Is that right?
Speaker 14: Yeah?
Speaker 4: At the moment they did that, Noe.
Speaker 3: Jane, At the moment they did it, did someone say, oh,
Speaker 3: I hit a gas line? Or did they just go
Speaker 3: about not realizing? Okay, now now now let's fast forward.
Speaker 4: They finished the job, and then how many days later
Speaker 4: did you discover it?
Speaker 14: Well, about a week later. I was there as if
Speaker 14: the town home was vacant, and I smelled it.
Speaker 4: Okay, you smelled gas a week later and you called who.
Speaker 14: Excelled?
Speaker 4: Okay? And then they came out and did they show
Speaker 4: you that damage?
Speaker 14: No, they didn't know where it was coming from.
Speaker 4: Did they tagged the so what did they do?
Speaker 14: They turned off the gas?
Speaker 7: And then what the property?
Speaker 14: And then then I called the plumbing company?
Speaker 4: What company? What company? Bell Bell Plumbing? And and why
Speaker 4: was it six thousand dollars? That's the part I don't understand.
Speaker 14: Well, the first visit they had it was almost two
Speaker 14: thousand dollars and they couldn't find the source. Then they
Speaker 14: came back.
Speaker 3: Wait, wait, two thousand dollars for what? What did they
Speaker 3: charge you two thousand dollars.
Speaker 14: For to look for the damage?
Speaker 4: And they charged you two thousand dollars even though they
Speaker 4: couldn't find the leak?
Speaker 18: Right?
Speaker 3: And then what when they couldn't find the leak, did
Speaker 3: they say so sorry, ma'am, here's a two thousand dollars bill.
Speaker 14: No, they said they would send a different team to
Speaker 14: investigate this in their company, and that that team charged
Speaker 14: another three thousand dollars.
Speaker 4: So that's where you got your six grand, Right, it's.
Speaker 14: Almost six grand. They bell plumbing had opened up the
Speaker 14: wall in the garage, and they don't repair the wall
Speaker 14: after they do that, I have to hire a.
Speaker 3: Okay, So how did the second team? How how did
Speaker 3: the second team find it?
Speaker 11: By going up in the attic?
Speaker 3: They traced the line to the addict right, and they
Speaker 3: saw and they took a picture of the nail. Yeah,
Speaker 3: did they say it was recently done?
Speaker 4: Could they tell? Well?
Speaker 3: Yeah, I was, Well, you can tell if it was
Speaker 3: recent or not. It's either old or it's newer. Kelly,
Speaker 3: were you able to find the email she sent us
Speaker 3: so we can look at this damn.
Speaker 13: Thing right now?
Speaker 11: Please check your inbox.
Speaker 5: Thank you.
Speaker 3: Okay, I'm going to check the email here and figure
Speaker 3: it out. So when you discovered it, what's the very
Speaker 3: first thing you did when you discovered.
Speaker 8: It, Daniel?
Speaker 14: In the gas line?
Speaker 5: Yeah?
Speaker 14: Or well the mate?
Speaker 3: Okay, this gas line. By the way, now I understand this,
Speaker 3: hey bo. You asked, how could it pierce it? This
Speaker 3: is a yellow This is a yellow plastic gas line.
Speaker 17: They used connectors.
Speaker 4: It's the kind they used.
Speaker 3: It's the new gas eye and it's definitely her gas
Speaker 3: and you could definitely see it. And now I see
Speaker 3: where it comes up near the roof down to her
Speaker 3: mechanical you can plainly see it with these pictures.
Speaker 4: The gas line was installed properly.
Speaker 3: The fact that they hit it's not really negligent, because
Speaker 3: I mean, they didn't know it was there.
Speaker 4: Should they have known? I don't know what the answer
Speaker 4: is going to be on that. Should they have known?
Speaker 4: They how would they know?
Speaker 5: Well, yeah, I don't know how they would know.
Speaker 18: Well, the fact of the matter is the roofing company
Speaker 18: caused the leak by their nail guns.
Speaker 4: I think they say, there's no doubt about it, but
Speaker 4: you don't show the nail into it. All they show
Speaker 4: is the nail hole. Where is the nail?
Speaker 8: That?
Speaker 4: Okay, good, you don't have to show it to you, Hey, Mark,
Speaker 4: Mark Mark. What if she just takes them to small
Speaker 4: claims Court for the report?
Speaker 15: Well, I mean that's an avenue. That's an avenue to go.
Speaker 15: But let me give you my thoughts on this real quick.
Speaker 15: We had a fence put in years ago I called
Speaker 15: eight eight eight or whatever it is, where they come
Speaker 15: out and they, uh, you know, they mark all the
Speaker 15: gas lines in the neighborhood or on my property. So
Speaker 15: they marked where the gas line was. The fence guy
Speaker 15: comes out and he ends up hitting the gas line.
Speaker 15: The problem was when they developed my house, instead of
Speaker 15: feeding the gas line from where they told the county
Speaker 15: they did, they did it from this street on the
Speaker 15: other side.
Speaker 4: So where they marked a gas line, there was no
Speaker 4: gas line.
Speaker 15: Where the guy hit my gas line, there wasn't supposed
Speaker 15: to be a gas line, but there was. So then
Speaker 15: the question became who's paying for the bill Because the
Speaker 15: fire trucks came out, they had to repair.
Speaker 4: It was like a two thousand dollars bill.
Speaker 15: I ended up paying for it because how would they
Speaker 15: possibly have known that that gas line was there? I mean,
Speaker 15: I had no argument. I don't understand what her argument
Speaker 15: would be. It's a roofer, they come out, How would
Speaker 15: they know there's a plastic gas line under the decking
Speaker 15: in the wood?
Speaker 4: I just don't find it their issue. No, there's no
Speaker 4: there is no way they would know. There is no
Speaker 4: way they would know.
Speaker 14: It's not plastic. It's stainless steel.
Speaker 3: Well, it's it's a core, yeah, but it is kind
Speaker 3: of okay, it doesn't matter.
Speaker 4: It's a flex line.
Speaker 3: It's a stainless woven flex line with plastic over it.
Speaker 4: It's what they use for direct barry. So it's like
Speaker 4: going into a washing or i'm sorry, a dryer basically, yeah,
Speaker 4: kind of mark kinda yeah, the kind you see come out,
Speaker 4: those yellow flex lines. Now, I can think pictures of it, Tom,
Speaker 4: I'm looking at the pictures and look how that thing's routed.
Speaker 4: I mean, look at it. How would they It's it's random. Well,
Speaker 4: I think I let's ask a roofer.
Speaker 3: Let's ask a roofer, like for example, would Jay Bretts
Speaker 3: at Excel roofing, would their crews go up and look
Speaker 3: what is being nailed? I want to know if they
Speaker 3: do that and they'll tell me the truth, I'm going I'm.
Speaker 4: Going to send this to him so he can see
Speaker 4: what we're talking about.
Speaker 11: I never have any reason so ever to go into
Speaker 11: an attic and look underneath the decking first before they
Speaker 11: go on the under the roof.
Speaker 4: Yes, that's what I was wondering. Dragon.
Speaker 3: I wonder like, would you go up and say, let's
Speaker 3: see what we're looking at here to make sure you're
Speaker 3: not nailing into something.
Speaker 4: I don't know the answer to that. I think it's
Speaker 4: very unusual to have a gas.
Speaker 3: Line there, and they can make the argument that it
Speaker 3: wasn't in normal place and it wasn't supposed to be there.
Speaker 4: I don't know, d what were you going to say?
Speaker 12: I think Jane's argument hinge just on something important she
Speaker 12: mentioned in passing. She and Jane correct me if I'm wrong.
Speaker 12: Didn't you allege that this is gonna extraordinarily long nail?
Speaker 12: They used something that's out of the ordinary.
Speaker 4: How would you know.
Speaker 5: How long is this nail?
Speaker 13: Well, I'd have to find out, But I do have
Speaker 13: a picture with nail, well roughly does.
Speaker 4: It look like okay, all right, hey, we just got it.
Speaker 15: I just got a text from Schamansky, the owner of Genesis,
Speaker 15: who of course we've known forever. He said, it's the
Speaker 15: fault to whoever installed the gas line. There's no way
Speaker 15: the gas that's kind of true too, should ever be
Speaker 15: that close to the roof? Does she own this roof,
Speaker 15: by the way, I forgot is it a condo or
Speaker 15: a townhome?
Speaker 4: She owns her town home. She owns her town home.
Speaker 3: But to try Mark, I think the absolute statut limitations
Speaker 3: would be up on the installer of the gas line.
Speaker 4: I don't think it was anything so to do.
Speaker 15: But if you look at it, who would ever guess
Speaker 15: looking at this that that thing was routed that way?
Speaker 4: It's absolutely insane.
Speaker 3: It's kind of like haphazardly routed. It just like goes
Speaker 3: up the side through the ceiling and or through the roof,
Speaker 3: and say, we are.
Speaker 15: And she's saying that's not to me. That looks like
Speaker 15: pecks or something. I mean, she's saying that's steel. That
Speaker 15: can't be steel.
Speaker 4: It's snaked around mark Mark.
Speaker 3: Mark is woven stainless steel. That's what it's woven pipe.
Speaker 3: I know it's flexible. So yeah, So here's the point.
Speaker 3: Was the roof for negligent. No, they weren't doing anything
Speaker 3: except nailing down the roof.
Speaker 5: What if they were using extraordinarily long nails in this
Speaker 5: section of I guess.
Speaker 4: But here's the point. I don't think that's going to
Speaker 4: be the issue.
Speaker 3: Can we get jabretts On or get Henry bretts On
Speaker 3: to talk about this?
Speaker 4: I sent it to both of them, and I'll say
Speaker 4: this to what Dmitri just said.
Speaker 15: Dmitri, if you go up to my roof right now,
Speaker 15: in fact, I would guess you went up to ten
Speaker 15: different roofs, eight or nine of them are going to
Speaker 15: have nails coming through the decking.
Speaker 4: It's just I don't know it happens.
Speaker 5: Yeah, No, you're right.
Speaker 12: I've never seen a roof that doesn't have nails sticking
Speaker 12: into the interior space. But they're roofing nails. They only
Speaker 12: sticking out just a little. Yeah, but let's see if
Speaker 12: that's a factor. Let's let's use the framing nail for
Speaker 12: god's sake, let's they're comparatively negligent.
Speaker 4: Well, but but no one except who putsing to be
Speaker 4: right under the roof.
Speaker 15: Yet, who would actually put a gas line right up
Speaker 15: against the decking?
Speaker 4: It's crazy.
Speaker 12: Well, I agree with you there, but my point is
Speaker 12: if if the roofer used proper nails, they would not
Speaker 12: have punctured.
Speaker 5: Well, we don't know yet because we haven't in the
Speaker 5: picture of this tale.
Speaker 4: And okay if they no, no, no, I'm looking at
Speaker 4: long nails, Dmitri. I'll send you the email too. I
Speaker 4: don't know why you don't.
Speaker 3: Have to send me to Mark. It didn't come in
Speaker 3: the first email. The pictures of the nail.
Speaker 4: Did you have it?
Speaker 8: Well, you got it.
Speaker 15: There's like five hundred photos. You gotta just find one
Speaker 15: where you can see the decking and zoom in. But yeah, absolutely,
Speaker 15: all right.
Speaker 3: We have more coming up on the Troubleshooter Show. Three
Speaker 3: O three seven one three A two five five Go
Speaker 3: with a sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free no obligation comparison
Speaker 3: call Compass Insurance. Pay too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate man dot
Speaker 3: Com to list your home with Remail Alliance three oh
Speaker 3: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 3: your troubleshooter three oh three seven one three talks seven
Speaker 3: one three eight two five five. You know we're trying
Speaker 3: to decide was the roof for negligent?
Speaker 4: I don't think so.
Speaker 3: Henry Brett is with Excel Roofing, and I'm going to
Speaker 3: ask him a question, Henry, when you guys put on
Speaker 3: a roof, do you ever puncture lines as you're as
Speaker 3: you're nailing down to the decking? Do you ever do
Speaker 3: the nails ever go through something on the other side?
Speaker 19: Hey, Tom, thanks for having me on. We do occasionally
Speaker 19: have that happen.
Speaker 11: And you know, by code, no.
Speaker 19: Gas lines, water lines or anything should be close enough
Speaker 19: to that decking to have a nail penetrated. So if
Speaker 19: a nail was to penetrate a gas line, that gas
Speaker 19: line is in operly fastened within that attic.
Speaker 3: That's what I'm thinking for sure, That's what Thanks for
Speaker 3: answering that well.
Speaker 11: And then the other thing had that happen.
Speaker 15: Well, I'm sure you have. The other thing is, imagine
Speaker 15: if there was rolled on insulation under the decking. You
Speaker 15: can't expect a roofer to go up there remove all
Speaker 15: the insulation to make sure some numb nuts installed a
Speaker 15: gas line wrong?
Speaker 4: Yeah, yeah, an electrical too. You're not supposed to have
Speaker 4: electrical up there, either, right, Henry. Yeah.
Speaker 19: And like I said, anything that a nail could penetrate
Speaker 19: by code should not be placed there.
Speaker 4: I forget.
Speaker 19: It should be about six inches. I mean, truly, it
Speaker 19: should be about a foot away from any decking or
Speaker 19: any ridge.
Speaker 3: Okay, And that's Henry with excel Roofing ex cel as
Speaker 3: an excellent excel roofing dot com three oh three seven
Speaker 3: six one sixty four hundred. Thank you, Henry, appreciate that
Speaker 3: very much. And by the way, they're doing some gutter
Speaker 3: cleanings too. Give them a call for their specials.
Speaker 4: Okay. I think Jane is not as plain Jane as
Speaker 4: we thought it was.
Speaker 3: I think you may you may have a problem here
Speaker 3: because the line was not done properly. I think you're
Speaker 3: going to have a problem. Really, that line shouldn't have
Speaker 3: been where it is, and the roofer and the roofer
Speaker 3: and the hoa. The roofer and the hoa can say, listen,
Speaker 3: not our problem. But here's what I want to know, Jane.
Speaker 3: You got to correct it for the future. Did they
Speaker 3: move that line away from where it can be nailed?
Speaker 14: Yeah, if you look at one of those pictures that
Speaker 14: shows that it's moved to a secure location next to
Speaker 14: one of the.
Speaker 15: Well, let's see who ran that line, So they did,
Speaker 15: I doubt the builder. That does not look like something
Speaker 15: the builder did. Did you have like when you borrow?
Speaker 4: When was that line put in? Jane, that's a good point.
Speaker 4: When was that line put in?
Speaker 14: When the builder did it? One guaranteed that line has
Speaker 14: not been touched.
Speaker 18: I'm surprised at pass code because you can't use yellow clornies.
Speaker 5: How old is your unit?
Speaker 4: That's what I was thinking. How old is your unit?
Speaker 14: Two thousand and nine.
Speaker 4: Yeah, it's too late to do anything about it, it
Speaker 4: really is. It's just too dang late.
Speaker 8: You know.
Speaker 3: That's just under the category that stuff happens. Well, there's
Speaker 3: a ten year Usually there's a ten listen to this.
Speaker 3: Usually there's a ten or twelve year absolute statute, which
Speaker 3: which is an umbrella, meaning most of them start when
Speaker 3: it's discovered or should have been discovered, and then tolls
Speaker 3: from there, whether it's a two year, a three year,
Speaker 3: a six year, but no matter what, there's something also
Speaker 3: called an absolute statute of limitations, which means, come on, people,
Speaker 3: you got to give us a break. You know, we
Speaker 3: can't be responsible for something forever. And that's usually about
Speaker 3: ten years, and I've seen some twelve years. I don't
Speaker 3: think you have a prayer in hell of getting that
Speaker 3: builder to do anything.
Speaker 5: Nothing.
Speaker 4: Now, the hoa may want to do it.
Speaker 11: Well, if she got a home inspector to look at it,
Speaker 11: maybe we can go.
Speaker 4: Yeah, but those inspectors, they take no responsibility.
Speaker 5: All right.
Speaker 11: I mean it should have been noted in the inspection
Speaker 11: report though, right that it's not one of the iron pipes,
Speaker 11: you know what it.
Speaker 5: Should have been.
Speaker 4: It should have been noted as a defect upon inspection.
Speaker 11: So she should have at least known that that was
Speaker 11: there going into purchasing the home.
Speaker 3: And could have had it corrected. Hey, did you do
Speaker 3: you have a home inspection? While we're talking about this, Jane,
Speaker 3: did you have a home?
Speaker 4: How long have you owned it.
Speaker 14: Since I bought it from your builder?
Speaker 18: Oh?
Speaker 3: You bought it originally, so she probably did not have
Speaker 3: an inspection on a new UNIONATA.
Speaker 4: Very seldom do people have inspections on new units.
Speaker 3: But I had an inspection on a new unit, the
Speaker 3: one I did with vstera turnkey. I'll talk about that
Speaker 3: coming up, and I want to tell you how everything's
Speaker 3: going with that. It's an exciting venture and it's an
Speaker 3: adventure too as I learn how they operate. So if
Speaker 3: you have a problem, question or complaint, give us a
Speaker 3: call right now. You'll get right through at three zho
Speaker 3: three seven one three talks seven to one three eight
Speaker 3: two five five Go with a sure thing Denver's best
Speaker 3: roofer Excel Roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance checkup free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three all
Speaker 3: three seven to seven to one help. You'll think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: estate Man dot com to list your home with Remax
Speaker 3: Alliance three all three nine two zero sixteen twenty two.
Speaker 3: Hi tom Archino here three three seven to one three
Speaker 3: talk seven one three, eight, two five five. So we're
Speaker 3: having this controversy over this roofing issue. Here's the bottom line.
Speaker 3: She buys a brand new town home from the builder,
Speaker 3: and you know, twelve or thirteen years later, her roof
Speaker 3: is being replaced. The roofer drives a nail through the
Speaker 3: roof in a section that punctured her gas line. The
Speaker 3: gas line was run improperly when it was built. It
Speaker 3: goes up the side of her house on the inside
Speaker 3: of the wall, and then over the roof deck or
Speaker 3: under the roof deck without any spacing whatsoever, and then
Speaker 3: down to her mechanical room and it's covered with insulation.
Speaker 4: There is no way anyone would have known that it
Speaker 4: was there.
Speaker 3: The roofer did nothing but nailed down roof as they
Speaker 3: normally would, and it cost her six thousand in repairs.
Speaker 3: Now think about this. They had to evacuate her gas,
Speaker 3: do a line, and reroute it at the same time.
Speaker 3: It wasn't just patching that one little section. They had
Speaker 3: to make it up to code, which is routing it
Speaker 3: the right way. So you look, we can look at
Speaker 3: pricing all we want, but she paid six grand to
Speaker 3: Bell Plumbing. Kevin has a comment on this situation. We're
Speaker 3: trying to figure out who's responsible. This is where I
Speaker 3: think no one's responsible.
Speaker 15: Let me ask you this in your opinion, and I
Speaker 15: don't care if it's her referral list member or Joe
Speaker 15: blow plumber. Five thousand dollars to find the leak. Doesn't
Speaker 15: that seem a little insane?
Speaker 5: It was.
Speaker 4: She said it was two thousand. No, no, no, then
Speaker 4: another first crew.
Speaker 5: That's right.
Speaker 15: The first crew was two thousand. The second crew that
Speaker 15: actually found the leak was three thousand.
Speaker 3: Yeah, well all together it was five or six, just
Speaker 3: over five. What's your comment, Kevin? Welcome and how do
Speaker 3: you come into this? Are you an expert of any kind?
Speaker 23: I'm not. I just handed handled a roofing job for
Speaker 23: a business a while back, and that's so I dealt
Speaker 23: with the insurance companies and all that. And basically an
Speaker 23: insurance company was replacing the roof and we had almost
Speaker 23: the same thing happened, except it was an electrical line
Speaker 23: got hit by a nail, and so the roofer actually
Speaker 23: told us you should go to insurance company because this
Speaker 23: line was not laid in by code, so it was
Speaker 23: against code. So the insurance company came out, looked at it,
Speaker 23: and they said, yeah, this is definitely not by code.
Speaker 23: So the insurance company covered the cost of real I love.
Speaker 4: I wonder if let's call Compass.
Speaker 3: Yes we should. Let's get Compass on the line, Kevin.
Speaker 3: Have we ever talked before, Kevin?
Speaker 16: We have not.
Speaker 23: I listened to you all the time, smart guy man.
Speaker 4: Okay, great thinking. Thank you, Kevin. We're going to look
Speaker 4: into that for sure.
Speaker 3: Let's get Brian Burns from Compass Insurance on to talk
Speaker 3: about the possibility of having this covered.
Speaker 4: And I also hit a nerve with this ass kicking.
Speaker 4: We called tuning it up.
Speaker 3: Someone said, don't be so cavalier and casual with your
Speaker 3: terms for violence. If a kid is in juvenile detention
Speaker 3: or an inmate is in prison or jail, they shouldn't
Speaker 3: just be tuned up, as you say at the whim
Speaker 3: of a guard who thinks they're not behaving. There should
Speaker 3: be very strict standards.
Speaker 4: No. But what I no, No, I explored it.
Speaker 3: What I said was, is there ever a time a
Speaker 3: good ass kicking is in line and or somebody can
Speaker 3: just you know, if somebody's a pain in the ass,
Speaker 3: do you teach them a little lesson.
Speaker 15: I think every parent in the world would agree with that, though,
Speaker 15: I mean any parent in the world for the most part.
Speaker 4: Forget I'm talking just a parent, but someone's control. No, well,
Speaker 4: of course not. I'm not saying they should go beat
Speaker 4: the hell at anybody.
Speaker 15: But my understanding was the kid was sitting on a
Speaker 15: table well I don't know if it was a dining
Speaker 15: room table, I don't know what tel it was, and
Speaker 15: he wouldn't move, so he was being combat of as hell.
Speaker 4: Yeah, now here's what it says.
Speaker 3: Doc is naive about how bad and disruptive juveniles can be.
Speaker 3: Ass Kicking for punishment is illegal and wrong, but embelliging
Speaker 3: what guards do in response is not illegal, So they
Speaker 3: think that the mom is probably exaggerating. But DOC was
Speaker 3: saying they should never go outside the law, which is true.
Speaker 3: I agree with Doc the guards and a one person says,
Speaker 3: my brother spent thirty five years working for the Denver
Speaker 3: Sheriff's Department. They have a sort team for that, whatever
Speaker 3: that is. They have different avenues to go down. I
Speaker 3: agree with DOC, and there shouldn't be room for hallway
Speaker 3: justice and they shouldn't go into an area where there
Speaker 3: are no cameras. Someone else says that comment about leaving
Speaker 3: it up to the guard to hand out discipline is
Speaker 3: such bull Tom. I'm sure that guy would not want
Speaker 3: his own son having his ass kicked every time he
Speaker 3: turned around. Here's another one, Tom, a retired officer and
Speaker 3: former common man. The issue is not improper tuning up
Speaker 3: of misbehaving inmates.
Speaker 4: The issue is that inmates just don't like being controlled,
Speaker 4: or they don't want to.
Speaker 3: Be in custody, and when they are, they always find
Speaker 3: they always feel its excessive.
Speaker 4: Force when they have to comply.
Speaker 3: Guards don't risk their jobs and jail for themselves to
Speaker 3: use unusable, unreasonable force.
Speaker 4: We know these few reasons. We know for a fact.
Speaker 15: We know for a fact there's definitely guards out there,
Speaker 15: especially in these private prisons, that most likely beat the
Speaker 15: hell out of people. Not all the time. I'm not
Speaker 15: saying all of them, but there's bad apples, there's bad cops,
Speaker 15: there's bad jail guards.
Speaker 3: There's bad well sure, sure, but I think for the
Speaker 3: most part we probably have a pretty good system.
Speaker 4: Here's another text. This is blowing up this topic.
Speaker 3: Tom, Do you honestly believe that there are still staff
Speaker 3: members of Platteville. Who have a woody for this kid's
Speaker 3: dad after all that time, and now they're taking it
Speaker 3: up on Junior.
Speaker 4: Hey, what was that? I'm sorry I missed that part
Speaker 4: of it.
Speaker 22: What did dad have?
Speaker 4: Dad was in the same juvenile facility.
Speaker 24: Yes, years prior and was a wise ass, they said,
Speaker 24: But dad was in the same facility, right, Oh my right, God,
Speaker 24: that's crazy.
Speaker 4: I didn't hear that part.
Speaker 15: And why is the mother out of state? By the way,
Speaker 15: when are kids here? To me, this kid didn't have
Speaker 15: a chance in life.
Speaker 4: How's that?
Speaker 3: Well, we don't know what happened, Mark, I mean, so
Speaker 3: many parents do everything they can. I mean, I don't
Speaker 3: know the story there. But all she wanted to know is, hey,
Speaker 3: you know, is it right that they kick his ass
Speaker 3: in an area where there's no cameras?
Speaker 15: Two different, two different, two different things altogether. All I'm
Speaker 15: saying is he did not have the upbringing our kids had.
Speaker 15: He did not have the upbringing of almost anybody that
Speaker 15: I know where their dad was in Juvie and he
Speaker 15: went to the same juvenile place and the mom is
Speaker 15: in some other state now, So I mean, I'm just
Speaker 15: saying that's not a recipe for success.
Speaker 4: Well, now what's Mark on for Shamansky from Genesis. He
Speaker 4: has some great insight on the coding on the gas line.
Speaker 3: Mark Schamansky, Genesistotalexteriors dot com. By the way, Genesis is
Speaker 3: a great company for everything on the outside of your
Speaker 3: house plus windows and baths, basements, kitchens. And he is
Speaker 3: commenting because he also does roof's sofis facia on this
Speaker 3: situation where the gas line was haphazardly routed through the wall,
Speaker 3: up through the attic and down to the mechanical room
Speaker 3: and it was punctured by a roofer's nail.
Speaker 8: Go ahead, Mark, Yeah, it's code that should.
Speaker 4: Never be a on the roof sheathing.
Speaker 8: That's the plywood underneath that should be strapped to the
Speaker 8: rafters on the bottom side of the rafters should be
Speaker 8: strapped there, shouldn't be loose like so it could move.
Speaker 8: You know. It does have to be strapped every single
Speaker 8: choice but or rafter, but it should be strapped for
Speaker 8: every three or four and have it strapped so will
Speaker 8: never ever go up to that roof surface where a
Speaker 8: nail or anything else can penetrate it. You know, when
Speaker 8: they install the roof before they just got lucky that
Speaker 8: it never touched the pipe, right, you're right, and Netflix
Speaker 8: Netflix pipe is easy to penetrate. Yes, it's stainless steel.
Speaker 8: It's flexible. As you get into a joint, that nail
Speaker 8: is going to go right through.
Speaker 4: The fallow. So you're saying, you're saying, cot, what do
Speaker 4: you mean.
Speaker 11: Because in the pictures it's all that flex piping stuff.
Speaker 11: Is it is that allowed?
Speaker 8: Yeah? Yeah, you can have I think it is.
Speaker 4: Yeah.
Speaker 8: Flex piping is great stuff because it's very easy to
Speaker 8: work for. Is a great product. It's never gonna fail.
Speaker 8: Just don't put a nail in it. Uh but uh yeah.
Speaker 8: And so it's same thing for a stud like your
Speaker 8: electrical wires you're plumbing all has to run through a
Speaker 8: middle of stud in a wall because your strew or
Speaker 8: your nail has to penetrate three quarters of an inch
Speaker 8: into that stud or has it penetrate three quarters through
Speaker 8: the sheathing of the roof has to stick in that
Speaker 8: much when you go in your roof, you're gonna have
Speaker 8: three quarters all the way through your roof. That's what's
Speaker 8: required by.
Speaker 3: Oh I didn't know that, Thank you, Mark Genesis Tootal
Speaker 3: series dot Com three O three six seven nine eighty
Speaker 3: five nine. Jay has a comment on this. Go ahead,
Speaker 3: Jay quickly please, Hey there, Tom, Yes, sir, go.
Speaker 6: Ahead, Okay.
Speaker 9: Well, I was was curious if they did that. They
Speaker 9: were the new builder. They probably had one company doing
Speaker 9: all the gas. Fine, how many times did they do it?
Speaker 5: Probably?
Speaker 4: You know what, I never thought that.
Speaker 3: You're right, Jay, the HUA should probably investigate.
Speaker 4: That's a good point.
Speaker 3: We got more coming up on the Troubleshooter show. Go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 3: Insurance paying too much your coverage at dozens of insurance
Speaker 3: companies find out now three oh three seven seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate Man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two. Hey Tom Martine here, welcome
Speaker 3: three oh three seven one three talks seven one three
Speaker 3: h two five five.
Speaker 4: Brian Burns is our insurance expert.
Speaker 3: Where you can get by the way, your insurance check
Speaker 3: up at the Insurancehealthcenter dot com or three nine nine
Speaker 3: six nine thousand. If you want to know if you're
Speaker 3: paying too much, too little, or basically you need more
Speaker 3: insurance or less insurance, they give you a complete, unbiased look. Now,
Speaker 3: Brian Burns, we have a question. I'm going to lay
Speaker 3: out this scenario for you. I have a town home
Speaker 3: I bought from the builder thirteen years ago. They're replacing
Speaker 3: the roof. All of a sudden I smell a gas leak,
Speaker 3: and the roofer's nail went through the gas line, a
Speaker 3: flex gas line underneath the roof deck. Now, the gas
Speaker 3: line thirteen years ago was improperly installed, not according to code.
Speaker 3: It should have been at the bottom of the rafter,
Speaker 3: you know, secured. Instead it went up against the roof
Speaker 3: deck near the rafter and the roof deck.
Speaker 4: So when the nail went in it hit it. Is
Speaker 4: that an insurable event?
Speaker 3: Because the roof is saying, not my vault and the
Speaker 3: woman can't go back to the builder thirteen years ago.
Speaker 4: Is that an ensurable event?
Speaker 25: So what she's trying to get in covered is the
Speaker 25: actual gas line, like getting the gas line fixed?
Speaker 3: What is she what is so well, it costs six
Speaker 3: thousand dollars to fix the gas line. Yeah, you're not
Speaker 3: because here's why, Brian, Brian, here's why they Brian.
Speaker 4: They had to replace a section of the gas line.
Speaker 4: But while they were there, they brought it up to
Speaker 4: code and re routed it.
Speaker 25: Okay, but yeah, and I get what you're going for here.
Speaker 25: Ordinance or rock coverage would be something that would cover
Speaker 25: a change in code. But from what I'm understanding this,
Speaker 25: it was never in code. It was it was improperly
Speaker 25: in streight. And so that's that's right, that's actually an
Speaker 25: exclusion on a homeowner policy.
Speaker 4: It is.
Speaker 25: Yeah, the poor workmanship is not going to be a
Speaker 25: covered peril underneath the homeowner policy for acclaim.
Speaker 4: Very interesting, I get what you're saying.
Speaker 3: So because it was never done to begin with the
Speaker 3: insurance company saying we're not a guarantee or a warranty company.
Speaker 11: Right now, if for.
Speaker 25: Instance, that that was done and at the time it
Speaker 25: was done in code, it was you know, and now
Speaker 25: code has changed that you can go to a into
Speaker 25: your policy and there's coverage called ordinance or law coverage,
Speaker 25: and that is what will provide coverage if code has
Speaker 25: changed and you have to replace something because of that.
Speaker 3: Now, if that gas line would have started a fire, ye,
Speaker 3: would that have been covered?
Speaker 11: Yep? Fire would have been covered by it. Yep.
Speaker 3: Okay, So even if the event, even if the item
Speaker 3: is uncovered, the damage would be covered.
Speaker 25: Yeah, the product gotch in that case would still be
Speaker 25: fire and so but you know they're not to pay
Speaker 25: to have to replace the daffline.
Speaker 12: That was put in there.
Speaker 1: We got it.
Speaker 4: You gotta take a break. We're coming back for the
Speaker 4: final the show.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation comparison
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the Real estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two.
Speaker 13: Yeah news need that you.
Speaker 4: Don't have as fast as we can.
Speaker 1: Shoot's gonna help come.
Speaker 2: Is the Troubleshooter Show. No Tom Martino.
Speaker 4: Hi, tol Martino here, Welcome to the show.
Speaker 3: Three ZHO three seven one three talk seven one three
Speaker 3: eight two five five.
Speaker 4: What's going on in your life? How do we help you?
Speaker 3: I ask that each and every day and we try
Speaker 3: to make a difference in your life, as the show's been.
Speaker 4: Doing for forty five years in Denver.
Speaker 3: Yeah, the longest running radio show when you consider me
Speaker 3: still on the air, the same host currently on the air,
Speaker 3: and today I'm welcoming Barry Miller.
Speaker 4: Barry, let me bring.
Speaker 3: Out my wide shot for those watching video, and Vestera
Speaker 3: Turnkey is what he invented or developed, and I just
Speaker 3: want to go over the basics of this. And by
Speaker 3: the way, feel free to call about any problem, question
Speaker 3: or complaint. You will get precedent. Or if you want
Speaker 3: to talk about Vestera Turnkey. I know you've heard a
Speaker 3: lot about this and you wonder how can Barry make,
Speaker 3: you know, make claims and how can he say it's
Speaker 3: not a security and that he's simply selling an opportunity.
Speaker 3: And I'm going to explain that to you the way
Speaker 3: it is legally. He is not pooling your money, That's
Speaker 3: the number one thing. He is not pulling your money
Speaker 3: when you go to Vestera Turnkey. It's really basic that
Speaker 3: you know that you are contracting with Vestera Turnkey, and
Speaker 3: Vestera says they're going to help you buy a property.
Speaker 3: They're going to help you find management for the property.
Speaker 3: They're going to walk you through each and every step
Speaker 3: for closing on the property. They're going to help you
Speaker 3: get it financed. Then they're going to babysit that property
Speaker 3: and let you know when to sell it.
Speaker 4: Barry, did I leave anything out? No? No, no, no.
Speaker 22: Summary is research, a lot of research that we provide
Speaker 22: them with economic reports if they want them.
Speaker 3: Yeah, so you even take their day to day phone calls. Now,
Speaker 3: on these rentals, we're not talking about rex and old homes.
Speaker 5: Most of them are newer homes.
Speaker 22: Most of them are newer homes. And if the home
Speaker 22: is over eighteen years of age, we're big on. Okay, seller,
Speaker 22: you got to replace the furnace, you got to replace
Speaker 22: the roof, you got to replace you.
Speaker 4: Know, all of this negotiation is done for you up front.
Speaker 4: You don't have to do any of it.
Speaker 3: So now you're presented with a home as an individual
Speaker 3: investor with an obligation to come up with cash somewhere
Speaker 3: between sixty five and seventy five thousand, depending on the house.
Speaker 4: Okay, now that is your cash. What that allows for
Speaker 4: us for you to close on the house in your
Speaker 4: name with a loan in your name as a landlord.
Speaker 4: They arrange it all and then you have a management
Speaker 4: company to rent it. The proceeds come and go into
Speaker 4: your account. You open up a little account for this.
Speaker 3: I would recommend a separate account you open up at
Speaker 3: the bank for this, and now you have a rental.
Speaker 5: It's that simple.
Speaker 3: Now, if ever you run, you know, Barry recommends when
Speaker 3: you put the cash up, part of it be a pad.
Speaker 4: Have you ever had to feed? Do any of your
Speaker 4: owners ever have to feed the rental?
Speaker 13: Well?
Speaker 22: Occasionally for a year or a year and a half
Speaker 22: because of our high interest rates. There's a small, small,
Speaker 22: negative cash flow to cover everything. But when I say small,
Speaker 22: I'm talking fifty to seventy five eighty dollars a month,
Speaker 22: and that's a maybe, and it typically doesn't last more
Speaker 22: than a year three months.
Speaker 3: And then when you sell the home, you sell it
Speaker 3: for profit, and that's where most of the money is.
Speaker 22: Big profit, big profit, you bet, because the research has
Speaker 22: found the neighborhoods in the country. Now we're looking at
Speaker 22: tens of thousands of neighborhoods. When we narrow it down
Speaker 22: to our top five or six cities, and they receive
Speaker 22: a forty forty five fifty percent return okay, after the sale.
Speaker 4: After the sale, then they can choose to roll that
Speaker 4: into another one.
Speaker 22: That's what most people do ten thirty one rollovers.
Speaker 5: Do you handle all that for them?
Speaker 22: We handle all of that for them, not the intermediary.
Speaker 4: No, I understand.
Speaker 22: You coordinate, coordinate it all.
Speaker 3: So if they have one hundred grand in profit and
Speaker 3: they don't want to pay, you know, thirty thousand taxes,
Speaker 3: then they can roll that into their next property and
Speaker 3: ten thirty one it. Eventually you'll pay taxes, but that's
Speaker 3: a good problem to have. You're paying taxes on gain,
Speaker 3: not on losses, and so that is a good problem
Speaker 3: to have. Now, if you don't have a ten thirty one,
Speaker 3: you simply take your money and pay your tax and
Speaker 3: you have your gain.
Speaker 5: Did you have something d.
Speaker 12: Yeah, you know very On Friday, Tom and I had
Speaker 12: a casual discussion about your business, and I asked them, Hey,
Speaker 12: this is very have anything up in Wyoming because I'm
Speaker 12: considering moving there.
Speaker 5: And Tom said something very interesting.
Speaker 12: He said, Barry system doesn't look for places where people
Speaker 12: want to move.
Speaker 5: It looks for people.
Speaker 12: It looks for places where people should be moving to
Speaker 12: and are moving right right.
Speaker 3: What he does is, you know, he's not in this
Speaker 3: to help you as a landlord find a place next
Speaker 3: to your kids or into the college town. You know,
Speaker 3: because I would like to own rentals in other places
Speaker 3: to have an excuse to go there visitors. But he says, Tom,
Speaker 3: this is the hot place right now. This is the
Speaker 3: most appreciation you're going to get, and this is where
Speaker 3: you should go.
Speaker 5: Yeah.
Speaker 22: Basically, it comes down to the highest return with the
Speaker 22: maximum safety. I mean the other places, including Wyoming, we
Speaker 22: look at it all. Okay, we're looking at over two
Speaker 22: hundred metro areas, but we have ultra safety. No other
Speaker 22: places are safer, and no other places with this proper
Speaker 22: research have higher.
Speaker 5: What is the underpinning of your ultra safety.
Speaker 22: Ultra safety is knowing what the next three years or
Speaker 22: more of that local economy are going to be. He said, Oh,
Speaker 22: how could you know that? I'll tell you how accurate
Speaker 22: research with over now we're over sixty calculus points of
Speaker 22: reference to say, Okay, not only how many jobs they'll be,
Speaker 22: where will they be? You see what in this.
Speaker 3: That's really their superpowers? People said, what does Vestera do?
Speaker 3: I can go buy a rental, I can keep a rental.
Speaker 3: I can hire a management company, and then.
Speaker 4: I can sell it.
Speaker 3: Okay, and if you do that, if you do that,
Speaker 3: you're going to pay more than if you go to
Speaker 3: Visara because they have lower management fees and lower commissions.
Speaker 4: But that doesn't mean you can't do it on your own.
Speaker 4: But the superpower is knowing where to do it. You
Speaker 4: don't just go to Arkansas, or you don't just go
Speaker 4: to northin. You don't just go to Georgia or Idaho.
Speaker 4: You have to know why you're going there. And I
Speaker 4: don't have an idea why I'm going where I went.
Speaker 4: I went totally with Barry's recommendation. Tom, this is a
Speaker 4: hot market. This house is under market.
Speaker 3: This house will appreciate quickly, and we're going to get
Speaker 3: in and out quickly.
Speaker 5: The house.
Speaker 3: Before I even closed, I made eight grand on the appraisal, right,
Speaker 3: I paid eight thousand less than the appraisal. They're already
Speaker 3: selling for more than I paid already already and it's
Speaker 3: been a week, you know, or a week or so.
Speaker 3: So I did this, but I did it to help
Speaker 3: other investors. We'll get into that. But the primary reason
Speaker 3: he's not a security is because you deal with Barry
Speaker 3: on one on one basis. One on one rental, you
Speaker 3: personally can own one rental, You personally can own two, three, four,
Speaker 3: however many you want. Now I recommend as a financial
Speaker 3: advisor you don't do too many of them, but you, well,
Speaker 3: these are solid investments backed by real estate. And because
Speaker 3: they're doing eighty percent loan to value or seventy percent
Speaker 3: loan to value, the changes of a deficiency if all
Speaker 3: crap hit the fan very small that you'd walk away
Speaker 3: with a loss. You would walk away even if in
Speaker 3: the worst economy, is what I'm saying.
Speaker 4: So it's kind of a.
Speaker 3: Little bit protected from recession. And a lot of people
Speaker 3: are saying, Tom, what a recession does happen? Is that
Speaker 3: going to affect the resale of the property, Barry, what's
Speaker 3: the answer to that?
Speaker 22: First and foremost recessions don't happen instantly, They don't happen
Speaker 22: within weeks, they don't even happen within months.
Speaker 4: And they don't happen in all metro areas at the same.
Speaker 22: Time time, but when they happen, if you're doing research
Speaker 22: on an ongoing business, you have signs.
Speaker 5: We have signs.
Speaker 22: I could tell you if we called a slow down
Speaker 22: in just selling residential homes the beginning of a recession.
Speaker 22: That's what we're watching with microscopes on the information along
Speaker 22: with the employment and also and we'll have our people
Speaker 22: out of that market before there's ever a recession there
Speaker 22: short of a bomb being dropped right, nobody predicted.
Speaker 3: So far, we've had no one lose a dime in
Speaker 3: this program, and people have made thirty to eighty percent returns.
Speaker 3: We got more coming up. Get your questions in and
Speaker 3: then a lot of people ask how do I use
Speaker 3: retirement money? It is legal only under certain circumstances. I'm
Speaker 3: going to go through how you can use retirement money.
Speaker 3: All of this, by the way, we want you to
Speaker 3: find out and come to the seminar this weekend because
Speaker 3: we're only scratching the surface. If you come this weekend
Speaker 3: on the fifth at ten am. Did you announce the
Speaker 3: place yet or do you want them to sign up?
Speaker 8: Yeah?
Speaker 4: The reason we want you to sign up We don't
Speaker 4: want people just showing up. So if you go to
Speaker 4: my Biggest Return dot com, you can sign up my
Speaker 4: Biggest Return dot com.
Speaker 3: Okay, the reason we're not telling you where it is.
Speaker 3: We don't want people to just show it up.
Speaker 4: You got a register.
Speaker 3: There's absolutely no obligation, but you can ask any question
Speaker 3: you want anything at all. There's no off limit questions.
Speaker 3: That's my Biggest Return dot Com. Go with a sure
Speaker 3: thing Denver's Best roofer Excel roofing dot com. You don't
Speaker 3: pay a cent until you're content. Time for an insurance
Speaker 3: check up free, no obligation. Comparison call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three O three seven seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two.
Speaker 4: Hi Tom Martine here, Welcome to the show.
Speaker 3: THREEHO three seven one three talk seven one three A
Speaker 3: two five five. We've been talking about VESTERI RA tternity.
Speaker 3: If you want to be a landlord without the conventional
Speaker 3: risks and hassles. Of course, you are a landlord. You
Speaker 3: do take out a loan in your name, and you
Speaker 3: do invest cash. It is secured by real estate, and
Speaker 3: you have the expertise of the people at theostera who
Speaker 3: babysit the market to tell you when to sell. So, Barry,
Speaker 3: we've all talked about buying and being set up. Let's
Speaker 3: talk about what it means to sell and when you
Speaker 3: tell the owners and if the owners say okay. Have
Speaker 3: you ever had owners say no, I mean to talk
Speaker 3: about the selling. No one is obligated to do anything
Speaker 3: that you recommend, right.
Speaker 22: Correct, correct, No one's under any obligation to sell at
Speaker 22: a pre scheduled date. But all of our customers give
Speaker 22: us what their financial plan is. Bluntly, eighty plus percent
Speaker 22: of our customers business plan to accumulate wealth is, Barry,
Speaker 22: get me the highest amount of wealth you can get
Speaker 22: with this.
Speaker 4: Saying, and I don't want to go be I personally
Speaker 4: don't want to go beyond three years.
Speaker 22: No, No, And typically almost all back again that eighty
Speaker 22: plus percent, say you tell us when to sell?
Speaker 5: I said, we will.
Speaker 22: Usually it's between twenty months and thirty months, okay. Roughly
Speaker 22: two years, two and a half years, and that's maximum time.
Speaker 22: Here's what most of them are doing. Selling one of
Speaker 22: their properties. Then they may have more than one, but
Speaker 22: selling one property at a time and buying two more
Speaker 22: with no out of pocket cash.
Speaker 4: Now, let me explain this to you.
Speaker 3: There, these are regular investments where you're on the hook
Speaker 3: for the mortgage and for the whole thing.
Speaker 4: There's nothing wrong with that. They walk you through it,
Speaker 4: and if you do it that way, it is your
Speaker 4: number one best way to do it.
Speaker 3: Well, maybe not for you though. Now let's say let's
Speaker 3: take a few Sarreos. Let's take the people who want
Speaker 3: to use retirement money. Barry is not set up to
Speaker 3: take retirement money because it is a regular investment.
Speaker 4: You get a loan and you're in charge. You can't
Speaker 4: use retirement money when you're in charge. So I came
Speaker 4: up with an idea.
Speaker 3: I'm going to do special LLC's as an outside business
Speaker 3: interest of my wealth management company.
Speaker 4: I am setting up special LLC's. So let's say.
Speaker 3: Dmitri has a retirement account and Dmitri wants to buy
Speaker 3: a Vestera turnkey property for Vestera to be legal for
Speaker 3: him to invest in. Dmitri first has to get a
Speaker 3: trustee who allows independent investments.
Speaker 4: I have that trustee Pacific Premier Trust.
Speaker 3: I set Dmitri up with an IRA at Pacific Premier Trust.
Speaker 3: He transfers some of his four oh one K or
Speaker 3: his raw author whatever he wants into that IRA with
Speaker 3: Pacific Premire Trust. Now he has a self directed R.
Speaker 3: But now he wants to invest in something that's legal. Well,
Speaker 3: if you have a self directed IRA, you can't invest
Speaker 3: in your kid's property. You can't invest in your own property.
Speaker 3: You can invest in your neighbor's property. You have to
Speaker 3: invest in something where you have absolutely no control and
Speaker 3: where the people have fiduciary responsibility to you. What that
Speaker 3: means is my LLC becomes a legal investment for people
Speaker 3: with retirement plans. Why because I am in charge of
Speaker 3: the LLC, in charge, you leave all decision making to me,
Speaker 3: and I take out the loan.
Speaker 4: You see, you can't take out a loan and buy
Speaker 4: a rental with your retirement plan. You can't do it.
Speaker 3: But I take out the loan. So now what you're
Speaker 3: investing in is a pure LLLC. Just like if you
Speaker 3: invested in Berkshire Hathaway. You're investing in an LLC, and
Speaker 3: this LLC, controlled by me, deals with Vestera and sets
Speaker 3: up the rental. Now we are partners now, because you're
Speaker 3: not taking out the loan, and because I am personally
Speaker 3: on the hook and in control, I take a percentage
Speaker 3: of the deal. But remember this, no matter what, you're
Speaker 3: putting in less money than you normally would with a
Speaker 3: because you're not taking out the loan. You only have
Speaker 3: to put in cash the amount you want. You can
Speaker 3: go the full monty or you can go part of it.
Speaker 3: And then we form an LLC and I take part
Speaker 3: a percentage of it for doing it. The percentage I
Speaker 3: take depends on how much participation you have. Okay, because
Speaker 3: I am taking out the loan, which is usually seventy
Speaker 3: percent of the value, but your returns will be tax
Speaker 3: deferred and sent to your retirement plan at Pacific Premier Trust.
Speaker 3: That's how we are allowing you to use retirement money
Speaker 3: to do a visteriitternity. Now let's say, well, it's not
Speaker 3: so much retirement money. I just don't want to put
Speaker 3: into the full seventy five or eighty thousand, Okay, As
Speaker 3: I said, your maximum return will be doing the whole
Speaker 3: thing with the loan with Farrah, But there are some
Speaker 3: people that don't want to take loans out, and there
Speaker 3: are some people that don't want to come up with
Speaker 3: seventy five or eighty. For those people, I'm also forming
Speaker 3: LLCs with partial ownership. I just closed one where I
Speaker 3: have four partners. They each ponied up twenty eight grand
Speaker 3: instead of seventy five grand, and they each own a
Speaker 3: percentage of the deal. So whether you want to use
Speaker 3: retirement money or you want to use less than the
Speaker 3: minimum investment, we.
Speaker 4: Can help you.
Speaker 3: But as I said, and I don't hold back from this,
Speaker 3: it's best to do it directly if you want the
Speaker 3: maximum bang for your buck. But there are simply people
Speaker 3: out there you were missing, Barry, that wanted to do it,
Speaker 3: but they didn't want to do the whole thing, or
Speaker 3: they wanted to use retirement money.
Speaker 4: And now we found a way to accommodate.
Speaker 5: Then big accommodations.
Speaker 22: So many good people now can get into the maximum
Speaker 22: returns because of what you've put together in combination with
Speaker 22: those two.
Speaker 15: And we work directly with Hysterica, a Ysteric client go ahead.
Speaker 15: I've talked to Barry numerous times about this on air
Speaker 15: and off air. One of the things Barry you say
Speaker 15: a lot is why would you use cash when you
Speaker 15: could just do you know, pretty much the minimal and
Speaker 15: have more units than just one you're paying for cash
Speaker 15: for And I understand his answer, But then you just
Speaker 15: said your your mortgage on what you're talking about would
Speaker 15: be up to seventy percent. Why do a seventy percent
Speaker 15: loan to value loan on one property where you could
Speaker 15: do ten properties.
Speaker 4: I don't understand what you're saying, Mark, we can't do
Speaker 4: ten seventy percent.
Speaker 3: Seventy to eighty percent is required. You don't have the choice,
Speaker 3: you can't do. What are you saying doing ninety percent loans?
Speaker 8: No? No, no, no no.
Speaker 4: I thought you're saying you're putting seventy or eighty percent down? No, no, no, Mark, No,
Speaker 4: I'm sorry, Mark.
Speaker 8: No.
Speaker 4: What we're doing is we're saying loan to value.
Speaker 3: So I'm putting, okay, seventy percent, so the partnership only puts.
Speaker 4: That's exactly That's exactly what you said.
Speaker 15: Though you said you were putting up seventy percent, and
Speaker 15: I couldn't figure out why you were putting seventy percent
Speaker 15: into it?
Speaker 3: Okay, that sounded like a down payment, I get it. No, No,
Speaker 3: that's seventy percent. Is in the form of a loan,
Speaker 3: that's right. But I put it in my name, which
Speaker 3: then makes it legal for people with iras to invest in,
Speaker 3: because you're not allowed to take out.
Speaker 5: A loan and buy rentals with your life.
Speaker 15: You and I did very You and I did very
Speaker 15: good on a commercial building I own, doing exactly that.
Speaker 4: We both had retirement money in it, and it worked
Speaker 4: out for who we did.
Speaker 5: We made a fortune, Mark and I and I think
Speaker 5: his dad was in on it.
Speaker 4: What we did was before panels, part of his four
Speaker 4: oh one K.
Speaker 15: And we each got a check every month from the
Speaker 15: guy renting it out and we are not from the Yeah, tax.
Speaker 4: We got it check every month, that's right.
Speaker 5: Yeah.
Speaker 3: And then and then the way we did it was
Speaker 3: we set it up through an independent trustee and we
Speaker 3: had no control over it once we sit in it.
Speaker 3: It's got to be that they call this an arms
Speaker 3: length transaction now that goes for anything, but you can
Speaker 3: put IRA. You can buy gold in your IRA, but
Speaker 3: you can't take custody of that gold. So there are
Speaker 3: ways to do all kinds of alternative investments. Real estate
Speaker 3: is not the only alternative investment.
Speaker 15: But some time does after doing that, and that was
Speaker 15: years ago, and we did, like I said, very well
Speaker 15: at it. It's incredible and that's basically what Barry does
Speaker 15: with the retirement money. But what's even more incredible is
Speaker 15: instead of us having to use a different company, now
Speaker 15: I would just use you that you are the company.
Speaker 3: Now you and I had to go out and find someone.
Speaker 3: Now you are that someone that's right, and I can
Speaker 3: do as many LLC's as we need. In fact, i'd
Speaker 3: love to get ten houses right now. We're already working
Speaker 3: on our second one. We just closed our first one,
Speaker 3: and my partners might be listening, and it's and we're
Speaker 3: going to be getting together Friday.
Speaker 4: Where was the work for some that is in? Can
Speaker 4: I tell him?
Speaker 22: Not really, it's kind of proprietary, but it's east of
Speaker 22: the Mississippi in one of vest Era's one of its mark.
Speaker 3: I can tell you privately, you know, I can tell
Speaker 3: you privately. Here's what Barry doesn't want. He doesn't want
Speaker 3: people taking half assed information they hear on the show
Speaker 3: then go out and buy a place.
Speaker 4: Say wait a minute, Barry, you told me this was
Speaker 4: the best place.
Speaker 5: To buy and I only made or I didn't make anything.
Speaker 4: Or or worse, shit, they didn't.
Speaker 3: They go out on their own, they buy in the
Speaker 3: same city and they don't get the same results that
Speaker 3: has happened before because it's not just the area, but
Speaker 3: it's the area within the area, and then the house
Speaker 3: within the area within the area. Right, So he targets
Speaker 3: it to these specific subdivisions I have so.
Speaker 4: Yeah, Dmitri first, go ahead.
Speaker 12: D Yeah, So what happens So if if I do
Speaker 12: fund my investment in this LLC with my IRA money, Yeah,
Speaker 12: presumably the property is to produce some even a little
Speaker 12: bit of rental income, right or or even yeah, it's
Speaker 12: all parties. Now five hundred dollars a month in rental income? Right,
Speaker 12: Where does that five hundred dollars go? Can it go
Speaker 12: straight back into my cares?
Speaker 15: What happens without control the LC and you get your percentage?
Speaker 8: Yes?
Speaker 3: Exactly to say, so my LLC, if it's just you
Speaker 3: and me, it'll go mostly to you. So here's how
Speaker 3: I set it up. The LLCs have partners. In addition
Speaker 3: to me taking out the loan, controlling and managing, I'm
Speaker 3: also taking care of all the taxes and accounting.
Speaker 4: Now, remember I'm not charging a fee for this at all.
Speaker 5: Nothing.
Speaker 3: I charge nothing to do this, just my share of
Speaker 3: the of the wealth like everyone else. So you become
Speaker 3: my partner and you'll get a K one and that
Speaker 3: K one will be issued to your IRA. Oh so
Speaker 3: it's simply another form of income to your IRA.
Speaker 12: Does that the amount reflected in the K one? Does
Speaker 12: that then reduce my maximum contribution that I can make
Speaker 12: that year to the IRA.
Speaker 4: Out of no no, no earnings earning. Let me don't
Speaker 4: count it.
Speaker 3: Okay, I didn't have a bucket of money, and that
Speaker 3: bucket of money has called your IRA. If it earns
Speaker 3: a crapload of money, it doesn't affect your contribution at all, Like.
Speaker 5: A capital gain within.
Speaker 3: My your IRA can go crazy making money and you'll
Speaker 3: never be limited on your contribution except for what you
Speaker 3: normally can contribute. Anyway, we got more, Okay, go with
Speaker 3: a sure thing Denver's best roofer Excel roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 3: insurance paying too much your coverage at dozens of insurance
Speaker 3: companies find out now three oh three seven to seven
Speaker 3: one help.
Speaker 4: You'll think you're his only customer when you choose.
Speaker 3: It's Frank durand the real estate man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two. Martino here taking your calls
Speaker 3: at three all three seven one three talks seven one
Speaker 3: three eight two five five or talking about our upcoming
Speaker 3: seminar this Saturday at ten am my Biggest Return dot com.
Speaker 4: Please sign up. Come over there.
Speaker 3: You'll find out about Vestera Turnkey, the ins and outs,
Speaker 3: the ups and downs, and then you'll find out about
Speaker 3: the how Wave eight, how I am being part of
Speaker 3: it to help you use retirement money, or how I'm
Speaker 3: helping you use partial investments, but will be an open
Speaker 3: book on everything you need to know. So somebody texted
Speaker 3: and wanted to know how does and why does Vestera
Speaker 3: Turnkey do this where I can't see where they're making
Speaker 3: their money. You say that they help you buy a home,
Speaker 3: they help you sell the home, and they help get
Speaker 3: they and they do the management, and they don't add
Speaker 3: a fee onto the management. The only thing they charge
Speaker 3: is six hundred a year for taking all your phone
Speaker 3: calls and dealing with your property. Six hundred a year
Speaker 3: on top of the management fee. That's all you're paying.
Speaker 3: So is the commission. I'm just going to be straight, Berry,
Speaker 3: is the commission because I even wondered this myself. Are
Speaker 3: the commissions going in and out that much that that
Speaker 3: you can devote that much time to each rental?
Speaker 8: Well?
Speaker 22: Yes, but but the commissions are you know, just when
Speaker 22: you buy and when you sell, right, and that goes
Speaker 22: to the broker. Okay, that you can share it with
Speaker 22: you to pick your own broker. Well, of course most
Speaker 22: people won't, but we have researched the best maximum price
Speaker 22: when you sell, minimum price when you buy, you've already
Speaker 22: experienced that equity from the day that you bought it, right,
Speaker 22: and that broker sends to my brokerage, not fest Era,
Speaker 22: but my own real estate brokers. That's the only thing.
Speaker 22: Your share of the commission a share of the commission,
Speaker 22: and that's how we get paid.
Speaker 3: So they get paid to share of the commission when
Speaker 3: you buy, a share of the commission when you sell.
Speaker 3: But get this, you're under no obligation to sell with
Speaker 3: them if you want to. If you found a private
Speaker 3: buyer that wanted to buy it, you can sell it.
Speaker 22: Help them, Yeah, ruefully.
Speaker 4: So that's how everyone makes money. They all yes, sir. Hey,
Speaker 4: let me ask you something.
Speaker 15: Can you do a self directed IRA or be the
Speaker 15: custodian for it for virtually anything you're allowed to or
Speaker 15: is it just limited to the property, because I've heard of,
Speaker 15: you know, people actually buying a franchise like a sports mark.
Speaker 4: Anyone that you bring up a really good point, and
Speaker 4: it's kind of a way to plug what I'm doing.
Speaker 5: I mean, actually, thank you for that.
Speaker 4: And this is not enough to trust me.
Speaker 3: But any anyone, no, truly, anyone who wants to do
Speaker 3: an alternative investment.
Speaker 4: Can do it through me because of my situation of
Speaker 4: how I set it up.
Speaker 3: I set it up where I'm in control of the
Speaker 3: LLC and I control everything and you invest in it.
Speaker 3: So if you come to me and say there's some
Speaker 3: stuff I want to buy, can you do it? We
Speaker 3: can be your intermediary and allow you to invest in
Speaker 3: it through your IRA, because truly, I tell you you
Speaker 3: won't have control over it, but I will do the
Speaker 3: best I can. My fiduciary responsibility is to do the
Speaker 3: best I can. For the investor to make the most
Speaker 3: money for the investor, and I keep accounting and everything.
Speaker 3: But yes, I have set it up so I can
Speaker 3: become a conduit for anyone who wants alternative investments through
Speaker 3: their retirement accounts. Again, it's very simple, just.
Speaker 15: Real quick, just a touch base on what you're saying,
Speaker 15: because a lot of people, I don't think understand not
Speaker 15: what we're talking about, but how far you can get.
Speaker 15: There's been people that have bought cattle ranches with their IRA.
Speaker 15: There is a per that's about a Mexican soccer team,
Speaker 15: or you can invest in race horses.
Speaker 4: I mean, think about that. But you have to have
Speaker 4: that con do it.
Speaker 5: And here's what it has to be.
Speaker 3: Number one, you cannot have a personal interest in it,
Speaker 3: meaning other than your investment. You can't have any management
Speaker 3: control what soever. You can't be related to the party whatsoever.
Speaker 3: It must be a total arms length transaction. So I
Speaker 3: fulfill all of those things. So what's the downside, Well,
Speaker 3: if you do an alternative investment with me, I'm going
Speaker 3: to get a piece of the action. Of course I am,
Speaker 3: because I'm taking care of every aspect of it. And
Speaker 3: you're but remember this, that's the less you invest, because
Speaker 3: I don't do it without investment. So if you want
Speaker 3: to do an alternative investment, I participate with you. I
Speaker 3: don't just sit there with my handout. I do this
Speaker 3: entire llc for you and with you for no fee
Speaker 3: whatsoever except for a piece of the action. And for
Speaker 3: that I put up my equal part of the investment.
Speaker 15: Hey, you're John, you are around. Hold on real quick
Speaker 15: before you bring them up. Are you going to be
Speaker 15: around with Barry coming up this Saturday? I know the
Speaker 15: seminars ten am wherever? Y mention that again, But if
Speaker 15: people want to talk about some of this alternative stuff,
Speaker 15: can they pick your brain?
Speaker 3: Yeap, of course they can on any that We're going
Speaker 3: to be there to answer all of your questions.
Speaker 4: So John, you have a question, go ahead, John, I'm so.
Speaker 7: Talking about Wave eight. I actually have been working with Pat.
Speaker 4: And thank you, thank you.
Speaker 7: Yeah, absolutely, I appreciate you guys. But so I have
Speaker 7: about a little over forty grand invested with Charles Schwab
Speaker 7: with you guys. Yes, I'm just kind of wondering if,
Speaker 7: like with the Mare, look at the way it is
Speaker 7: right now, is it better to go the route that
Speaker 7: you're just talking about with the retirement.
Speaker 5: Well, you know what, that's really up to you.
Speaker 3: What we have been doing for our investors during this
Speaker 3: tumultuous time is some of them moved into our hedge
Speaker 3: fund because the hedge fund makes money when.
Speaker 4: The market's bad.
Speaker 3: But others have stayed put, and we've been going to
Speaker 3: cash with guaranteed returns or altering the investments during this time.
Speaker 3: So really it's just a personal choice. Is this a
Speaker 3: good investment during tumultuous times. It's a wonderful investment during
Speaker 3: tumultuous times. But if I were you John, with just
Speaker 3: forty at your disposal, I would not do it.
Speaker 4: If all you had was forty. In other words, I
Speaker 4: wouldn't take half of that and do it.
Speaker 3: It's just because you don't have enough at your disposal
Speaker 3: in my personal.
Speaker 4: Opinion to.
Speaker 3: I mean again, i'd actually make more money if you
Speaker 3: did the Vestera thing, but I don't think it's best
Speaker 3: for you.
Speaker 5: I truly do not.
Speaker 3: But it could be someday. But right now we are
Speaker 3: navigating the best we can and we're doing very very well.
Speaker 3: But remember, even in these times, there are cash accounts
Speaker 3: that we can go to to get some guaranteed income
Speaker 3: during these times, and we're trying to do the best
Speaker 3: we can, as everyone is. But you'll see if you
Speaker 3: look at your account, you're not going to be that disappointed.
Speaker 3: Three oh three seven one three talk seven one three
Speaker 3: eight two five five we might be. Yeah, we have
Speaker 3: time for some more information. Let me go to my
Speaker 3: text information here because I have texting here.
Speaker 5: Hold on, let me get to it. I got to
Speaker 5: just go to both of them.
Speaker 4: And here's one right here, and that is Barry. What
Speaker 4: is the turnaround when someone says they want to do it?
Speaker 22: When someone says they want to do it, there they
Speaker 22: determine the first turnaround.
Speaker 4: Let's say they say, well, how long does it take
Speaker 4: you to find a home?
Speaker 22: Oh, typically it takes one to three weeks to find
Speaker 22: the home, and then it closes in the normal thirty
Speaker 22: days after that, so typically forty five days, all right.
Speaker 4: And then as far as selling, if someone had to
Speaker 4: sell sooner because they need the money.
Speaker 22: We've shot a couple emergencies. Okay, what happens then, well,
Speaker 22: it's it sells quickly, but not without research to maximize
Speaker 22: their return