WEBVTT 1 00:00:00.480 --> 00:00:05.839 Yea ripped up? 2 00:00:06.919 --> 00:00:07.679 What news? 3 00:00:08.679 --> 00:00:13.480 You need advice so you don't have come running. 4 00:00:13.720 --> 00:00:15.119 Just as fast as we can. 5 00:00:16.000 --> 00:00:22.039 Shooter's gonna help come Man Dix is the Troubleshooter Show. 6 00:00:22.679 --> 00:00:28.760 No, Tom Martino, Hi, Tom Martino here, Welcome to the show. 7 00:00:28.960 --> 00:00:33.679 Whether you're listening delayed by a podcast as thousands of 8 00:00:33.759 --> 00:00:37.000 you do, or you're streaming, or you're on our radio stations, 9 00:00:37.439 --> 00:00:41.159 especially our flagship k h OW, welcome to the show, 10 00:00:41.520 --> 00:00:44.119 and welcome to our friends in the springs on krt 11 00:00:44.240 --> 00:00:47.159 O and then those around the country. We appreciate you 12 00:00:47.240 --> 00:00:49.200 being here, and what we asked is that you give 13 00:00:49.280 --> 00:00:51.280 us a call if you have a problem question complain 14 00:00:51.320 --> 00:00:54.159 at three oh three seven one three talk three oh 15 00:00:54.159 --> 00:00:57.159 three seven one three eight two five five. 16 00:00:57.799 --> 00:00:58.200 All right. 17 00:00:58.600 --> 00:01:04.799 I will say this, I absolutely positively do not see 18 00:01:04.879 --> 00:01:08.840 the overwhelming reaction I thought I would by the results 19 00:01:08.879 --> 00:01:14.000 of the elections. However, the markets responded positively. That's important 20 00:01:14.040 --> 00:01:17.079 to know, and what I mean by that is, yeah, 21 00:01:17.120 --> 00:01:20.439 we have some cry babies and people predicting. 22 00:01:19.959 --> 00:01:23.760 Doom and gloom, but not what I thought there would be. 23 00:01:23.799 --> 00:01:26.560 I thought there might have even been rioting in the streets. 24 00:01:27.280 --> 00:01:30.840 Believe it or not, I really thought that, but no, 25 00:01:31.000 --> 00:01:33.439 that's not happening. You see in if you're streaming in 26 00:01:33.519 --> 00:01:35.280 my wife should I got some guests in the studio. 27 00:01:35.359 --> 00:01:38.920 I'll be introducing excel roofing in a minute, which is 28 00:01:39.000 --> 00:01:42.640 important this time of year especially they do repairs by 29 00:01:42.680 --> 00:01:45.359 the way, and I want to talk about your problems, 30 00:01:45.439 --> 00:01:49.840 questions and complaints. I got a letter today. This is interesting. 31 00:01:50.159 --> 00:01:56.200 I'm Mohika Moore, a member of the Ukraine Army based 32 00:01:56.319 --> 00:01:57.120 in Ukraine. 33 00:01:57.959 --> 00:01:59.480 I'm contacting you. 34 00:01:59.400 --> 00:02:04.560 Based on a referral and on your Internet presence. I 35 00:02:04.599 --> 00:02:08.719 am writing because I want to partnership relationship with you 36 00:02:10.639 --> 00:02:14.280 and I can honestly trust you to handle this for me. 37 00:02:16.199 --> 00:02:19.240 You see, just a few days ago, I discovered some 38 00:02:19.400 --> 00:02:23.240 funds in a package containing American dollars. 39 00:02:24.319 --> 00:02:26.599 In one of the bases in the Ukraine. 40 00:02:27.479 --> 00:02:31.759 Possibly they are trying to hide the money because of 41 00:02:31.800 --> 00:02:36.080 the impending doom we suspect will happen under President Trump. 42 00:02:38.080 --> 00:02:45.560 We suspect he will withhold funding anyway. The package has 43 00:02:45.639 --> 00:02:49.960 been deposited in a financial warehouse in the Ukraine. 44 00:02:50.080 --> 00:02:52.240 I want you to receive these funds for me. 45 00:02:53.319 --> 00:02:58.000 I want you to invest in your country now on 46 00:02:58.080 --> 00:03:04.199 your advice. I will trust you to invest it since 47 00:03:04.240 --> 00:03:07.199 I know you have Wave eight Wealth management. 48 00:03:07.240 --> 00:03:07.879 Now listen. 49 00:03:08.439 --> 00:03:13.319 First of all, they reacted to the election. They got 50 00:03:13.319 --> 00:03:18.520 my name and they know about my financial advisement. They say, please, 51 00:03:19.439 --> 00:03:23.000 I want this to be between me and you and 52 00:03:23.039 --> 00:03:26.759 your company, as I'm still in the army to prove 53 00:03:27.439 --> 00:03:34.360 my sincerity. We should be honest with ourselves and be trustworthy. 54 00:03:34.439 --> 00:03:36.000 It works both ways. 55 00:03:35.639 --> 00:03:38.800 In life because I don't want to lose my funds, 56 00:03:38.840 --> 00:03:42.240 but I trust you to invest them wisely. I assure 57 00:03:42.240 --> 00:03:45.960 you it's one hundred percent legal and risk free. Of course, 58 00:03:45.960 --> 00:03:50.360 she found money in an envelope. I think Mohek is 59 00:03:50.360 --> 00:03:53.840 a woman. I say she okay, this should be confidential 60 00:03:54.599 --> 00:03:57.199 between both of us. I look forward to your prompt 61 00:03:57.560 --> 00:04:01.639 reply to enable us to move forward. So I wrote, 62 00:04:02.080 --> 00:04:06.120 I can help. What do I need to do? Will 63 00:04:06.159 --> 00:04:11.319 I make money too? She wrote back to me. Just 64 00:04:11.360 --> 00:04:16.000 got another response. This is amazing. Thank you for your email. 65 00:04:16.720 --> 00:04:19.959 I would like to propose a meeting in London with you. 66 00:04:21.360 --> 00:04:23.959 Now this is weird. Me go to London. 67 00:04:26.160 --> 00:04:29.639 I live in the Ukraine. I can take time out 68 00:04:29.920 --> 00:04:33.480 and meet you in London. This will make you understand 69 00:04:33.560 --> 00:04:37.000 the intensity of this project. Now, normally they want you 70 00:04:37.040 --> 00:04:39.600 to wire or give you information for banking for transfer. 71 00:04:40.160 --> 00:04:44.399 The weird part about this one? Does anyone? Isn't this weird? 72 00:04:44.439 --> 00:04:46.000 They want me to be in London. I'm going to 73 00:04:46.079 --> 00:04:49.199 continue this, but I'm going to take Sherry first. All right, Sherry? 74 00:04:50.160 --> 00:04:52.600 What's going on? Welcome? 75 00:04:53.519 --> 00:04:55.959 Well, first of all, I just want to say I 76 00:04:56.000 --> 00:04:58.600 am happy about the election very much. 77 00:04:59.040 --> 00:05:01.560 Well, ok, thank you for weighing in on that. What's 78 00:05:01.600 --> 00:05:04.519 going on with you? Sherry? 79 00:05:05.519 --> 00:05:10.279 I am in a real mind. People know my name. 80 00:05:11.560 --> 00:05:15.040 I'm professional, but in the last two years I've slowly 81 00:05:15.759 --> 00:05:17.720 fallen from grace and right. 82 00:05:17.600 --> 00:05:24.160 Now professional professional? In what category? Sherry? Legal and the legal? 83 00:05:24.279 --> 00:05:26.240 Are you an attorney or a pairalegal? 84 00:05:26.360 --> 00:05:26.519 Or what? 85 00:05:27.439 --> 00:05:27.519 No? 86 00:05:28.319 --> 00:05:29.600 Process server and a PI? 87 00:05:30.279 --> 00:05:34.720 Okay, So Sherry, what's going on with you? 88 00:05:34.800 --> 00:05:34.959 Well? 89 00:05:34.959 --> 00:05:38.079 I have been evicted from my son's how. 90 00:05:38.279 --> 00:05:41.920 Two years ago after six years That's where I had 91 00:05:41.959 --> 00:05:44.040 my business from there, I pulled the plug. 92 00:05:44.160 --> 00:05:46.199 Oh wait, wait, why were you evicted? Did you have 93 00:05:46.240 --> 00:05:48.519 a falling out with your son? Oh? 94 00:05:48.600 --> 00:05:49.199 Yeah I did? 95 00:05:49.600 --> 00:05:52.319 Okay, So what's going on with you? 96 00:05:52.439 --> 00:05:52.519 So? 97 00:05:52.720 --> 00:05:58.040 Now I haven't been able to keep my business growing 98 00:05:58.279 --> 00:05:58.839 and live? 99 00:06:00.279 --> 00:06:01.920 So you don't have any more clients. 100 00:06:03.279 --> 00:06:07.120 I did, but then my car was starting to show problems, 101 00:06:07.680 --> 00:06:10.240 and then at the end it just fell apart. 102 00:06:10.439 --> 00:06:13.040 In it was Sherry, were you living in your car 103 00:06:13.279 --> 00:06:15.160 or did you have an apartment? No? 104 00:06:15.319 --> 00:06:18.000 I was living in my car because I couldn't get 105 00:06:18.040 --> 00:06:18.600 an apartment. 106 00:06:19.360 --> 00:06:21.079 Oh, Sherry, how old you? Sherry? 107 00:06:22.279 --> 00:06:23.639 A young seventy three? 108 00:06:24.199 --> 00:06:26.600 A young seventy I'm glad you said that. By the way, 109 00:06:28.480 --> 00:06:32.000 listen seriously, Now, Sherry had seventy three living in your 110 00:06:32.000 --> 00:06:33.199 car and your car broke down. 111 00:06:33.240 --> 00:06:35.680 My god, Let me ask you something. 112 00:06:36.199 --> 00:06:39.000 Through your entire life, did you do any planning for 113 00:06:39.040 --> 00:06:41.360 your older age? And I don't mean to chastise you, 114 00:06:41.399 --> 00:06:44.319 but I want people listening to know these stories I 115 00:06:44.360 --> 00:06:47.839 get on the air, they're not fictitious, they're real people. Sherry, 116 00:06:47.879 --> 00:06:49.759 how did you get in this position where you have 117 00:06:50.000 --> 00:06:50.959 zero savings? 118 00:06:52.839 --> 00:06:53.199 Well? 119 00:06:53.839 --> 00:06:56.360 What I was doing was bringing in some of the money, 120 00:06:56.399 --> 00:06:58.720 but it was erratic and it was no way I 121 00:06:58.759 --> 00:07:00.000 could plan from. 122 00:07:00.600 --> 00:07:03.600 Were you ever married or had a partner of any kind? 123 00:07:04.519 --> 00:07:07.639 No partner after I left my husband in nineteen eighty one. 124 00:07:08.199 --> 00:07:11.680 Okay, so you left your husband forty some odd years 125 00:07:11.680 --> 00:07:15.040 ago and you're on your own and you are living 126 00:07:15.079 --> 00:07:17.519 with your son. Why did he evict you? 127 00:07:18.920 --> 00:07:21.319 Well, because he I don't know what happened is that 128 00:07:21.399 --> 00:07:23.920 it's changed. And I pointed out to him that he 129 00:07:24.000 --> 00:07:27.959 was really disrespectful, and damn that was it. He winded 130 00:07:28.000 --> 00:07:28.319 me out. 131 00:07:28.759 --> 00:07:31.519 Sherry, you're in a bad way right now. Are you 132 00:07:31.560 --> 00:07:33.319 getting Social Security? 133 00:07:34.160 --> 00:07:34.480 I am? 134 00:07:34.519 --> 00:07:36.639 But it's not nearly enough because how much. 135 00:07:36.519 --> 00:07:37.279 Do you get a month? 136 00:07:38.639 --> 00:07:39.240 Nine hundred? 137 00:07:40.000 --> 00:07:40.439 Okay? 138 00:07:40.800 --> 00:07:45.480 And right now? So you are on Social Security? And 139 00:07:45.519 --> 00:07:47.759 your car? Is your car running? 140 00:07:48.480 --> 00:07:50.399 No? They took it from me three months ago? 141 00:07:50.720 --> 00:07:51.360 Who's they? 142 00:07:52.879 --> 00:07:54.839 I was repossessed because I ran out of money. 143 00:07:55.800 --> 00:07:57.160 So now where are you living? 144 00:07:58.160 --> 00:07:59.879 Well? In the elements? 145 00:08:00.560 --> 00:08:00.639 No? 146 00:08:00.839 --> 00:08:03.399 Seriously, Sherry? Are you on the street right now? 147 00:08:03.879 --> 00:08:04.040 Oh? 148 00:08:04.079 --> 00:08:06.360 Yeah, I am, come on. 149 00:08:06.720 --> 00:08:09.480 A seventy three year old woman on the streets. 150 00:08:09.839 --> 00:08:12.279 Yes, because I just can't get no. 151 00:08:12.360 --> 00:08:14.959 I mean last night, literally, where did you sleep? 152 00:08:15.560 --> 00:08:18.240 I rented a U haul and took all my money, 153 00:08:19.079 --> 00:08:21.319 so I'm sitting in it now, which I should have 154 00:08:21.639 --> 00:08:23.120 relinquished it yesterday. 155 00:08:23.519 --> 00:08:25.639 How much money did you have? 156 00:08:27.839 --> 00:08:31.560 I had because I didn't pay my storages. I had 157 00:08:31.639 --> 00:08:35.799 probably three hundred dollars. Now I had to stay extended 158 00:08:35.840 --> 00:08:37.840 to stay for one night, and then I got this 159 00:08:38.200 --> 00:08:41.679 new hall and now I'm broke, totally broke. 160 00:08:42.000 --> 00:08:45.320 My god, Sherry, I mean, you waited till the last 161 00:08:45.360 --> 00:08:46.200 minute to call us. 162 00:08:46.240 --> 00:08:48.600 You are totally broke, busted, not a dime. 163 00:08:48.679 --> 00:08:51.480 You can't eat, you have nowhere to stay, You're in 164 00:08:51.519 --> 00:08:53.440 a U haul that you have to return, and you 165 00:08:53.480 --> 00:08:56.440 will be literally walking on the snowy streets of Denver 166 00:08:57.120 --> 00:08:57.679 right now. 167 00:08:58.120 --> 00:09:01.399 To keep in mind that I have been fearshing for jobs, 168 00:09:01.559 --> 00:09:04.279 and I think it's my age or that I'm. 169 00:09:04.200 --> 00:09:07.399 Not you know, well, it's hard to give someone a 170 00:09:07.480 --> 00:09:11.159 job who doesn't you're right, well, seventy three that is 171 00:09:11.200 --> 00:09:13.759 pretty old. I mean, but I mean you could still work. 172 00:09:14.039 --> 00:09:17.919 But also I think they're more afraid that they can't 173 00:09:18.279 --> 00:09:20.240 rely on you. Maybe I don't know, I don't know 174 00:09:20.279 --> 00:09:22.440 anything about you. What kind of work can you do? 175 00:09:23.000 --> 00:09:24.360 What kind of work can you do? 176 00:09:28.120 --> 00:09:33.240 G I am a proofreader and editor. I'm a certified 177 00:09:33.279 --> 00:09:34.120 English teacher. 178 00:09:34.559 --> 00:09:38.919 Yeah, a proofreader, editor and English Right now, my proofreader 179 00:09:38.960 --> 00:09:41.559 and editor cost me nineteen bucks a month. 180 00:09:43.279 --> 00:09:44.399 It's called it's. 181 00:09:44.240 --> 00:09:49.080 Called chat GPT okay, And if I put a female 182 00:09:49.159 --> 00:09:51.120 voice to it, I can even call her Mary, but 183 00:09:51.720 --> 00:09:57.200 I have a male voice. Now, I'm not joking, Sherry, 184 00:09:58.039 --> 00:10:00.279 you're being a set of the job market. You need 185 00:10:00.320 --> 00:10:03.000 to do something. You're in desperate. Are there any shelters 186 00:10:03.000 --> 00:10:03.559 you can get to. 187 00:10:04.679 --> 00:10:07.759 I'm in Littleton, everything else is in Denver. No. Now, 188 00:10:07.799 --> 00:10:10.600 I want you to know that I have been researching, 189 00:10:10.639 --> 00:10:14.200 and then I tried to do house sitting. Suiting me 190 00:10:14.240 --> 00:10:17.320 and Rob tell you if scammers are out in force, 191 00:10:17.360 --> 00:10:20.639 and so the last one really blew me apart. And 192 00:10:20.679 --> 00:10:21.840 that was two days ago. 193 00:10:21.919 --> 00:10:25.320 And you mean a job offer, yeah, to house it. 194 00:10:25.600 --> 00:10:28.279 And then the way we communicated it sounded. 195 00:10:27.960 --> 00:10:30.159 Like she's no, it's a joke. A lot of these 196 00:10:30.159 --> 00:10:33.919 are ripoffs for people. Listen, Sherry, Honest to god, Cherry, 197 00:10:34.000 --> 00:10:36.399 I don't know what to do. You're seventy three and 198 00:10:36.440 --> 00:10:38.960 you have zero. You have nothing, right now? 199 00:10:39.559 --> 00:10:40.240 That's right? 200 00:10:42.159 --> 00:10:46.039 I mean, you know, house management is what I'm good at. 201 00:10:46.200 --> 00:10:49.759 So I mean, if I had somebody who would hire 202 00:10:49.840 --> 00:10:51.559 me as a house manager. 203 00:10:51.799 --> 00:10:54.200 That would be what does that mean? Hold on? 204 00:10:54.519 --> 00:10:58.000 Hold on, I We'll figure this out or something. I mean, 205 00:10:58.039 --> 00:10:59.759 you need some shelter or something? 206 00:10:59.799 --> 00:11:03.919 This, yeah, hold on, hold on, three oh three, seven 207 00:11:03.919 --> 00:11:07.480 to one three talk seven one, three, eight, two five five. 208 00:11:08.639 --> 00:11:11.559 This is kind of sad, people, This is really sad. 209 00:11:13.200 --> 00:11:17.320 I mean, this is happening. I mean, but you have 210 00:11:17.360 --> 00:11:20.639 to look at this. Okay, I understand, and I'm going 211 00:11:20.720 --> 00:11:23.799 to just say it like it is. Sherry is in 212 00:11:23.840 --> 00:11:26.799 this position because she put herself in that position. 213 00:11:27.360 --> 00:11:30.039 I am tired of people blaming people for blaming people, 214 00:11:30.080 --> 00:11:30.840 for blaming people. 215 00:11:31.120 --> 00:11:36.600 There are very few people who are truly truly victim 216 00:11:37.360 --> 00:11:43.480 of circumstances. Many people are victims of procrastination. Some people 217 00:11:43.519 --> 00:11:50.200 are victims of sloth. Some people are victims of scams. Yes, 218 00:11:51.320 --> 00:11:54.559 or they want to get rich quick, it's greed, but 219 00:11:54.600 --> 00:11:59.120 they're they're they're victims brought upon by their own behavior, 220 00:11:59.679 --> 00:12:03.159 not someone coming in and stealing your money and kicking 221 00:12:03.200 --> 00:12:07.039 you out. If you're one of these people who are 222 00:12:07.039 --> 00:12:09.480 not planning for your older age, I want to tell 223 00:12:09.480 --> 00:12:15.200 you something. I'm serious. Old age is not a rumor. 224 00:12:17.320 --> 00:12:20.799 It's going to shock you. I know that when you're 225 00:12:20.840 --> 00:12:25.759 on TikTok and when you're younger, old age is a myth. 226 00:12:26.080 --> 00:12:26.679 It's a rumor. 227 00:12:26.759 --> 00:12:28.600 It's not going to happen. You're not going to run 228 00:12:28.600 --> 00:12:32.159 out of money. You're going to live life. You're going 229 00:12:32.240 --> 00:12:34.679 to have a problem. And we have a number of 230 00:12:34.720 --> 00:12:37.759 people in this position. So yeah, Sherry is to blame. 231 00:12:38.120 --> 00:12:40.039 So now what do we do? Do we throw people 232 00:12:40.080 --> 00:12:44.080 out that did not plan? What do we do? 233 00:12:45.279 --> 00:12:46.600 Let's come up with some ideas. 234 00:12:46.639 --> 00:12:48.759 I also want to take other calls, but Sherry, hang 235 00:12:48.840 --> 00:12:52.600 in there for really, I got some ideas. I'm Tom 236 00:12:52.639 --> 00:12:57.600 Martine Waterpros dot net water Systems for the whole house. 237 00:12:57.879 --> 00:13:00.440 You'll never get a better deal than this year end 238 00:13:00.480 --> 00:13:06.639 special for softening and drinking water both for three thousand, 239 00:13:06.759 --> 00:13:09.960 one hundred and ninety five thousand. You have to understand something, people, 240 00:13:10.399 --> 00:13:13.639 These systems, even with water Pros, are more than five 241 00:13:13.799 --> 00:13:18.360 together and plumbers can't touch the functionality. 242 00:13:18.399 --> 00:13:19.519 For under twelve grand. 243 00:13:19.879 --> 00:13:22.679 You get them for thirty one ninety five year Endspecialwaterpros 244 00:13:22.679 --> 00:13:25.399 dot net three three eight, six y two five, five, 245 00:13:25.559 --> 00:13:35.159 five four. Go with a sure thing Denver's Best roofer 246 00:13:35.279 --> 00:13:36.759 Excel Roofing dot com. 247 00:13:36.799 --> 00:13:38.840 You don't pay a cent until you're content. 248 00:13:42.200 --> 00:13:45.759 Time for an insurance checkup free no obligation comparison call 249 00:13:45.840 --> 00:13:49.159 Compass insurance paying too much your coverage at dozens of 250 00:13:49.200 --> 00:13:52.120 insurance companies find out now three oh three seven seven 251 00:13:52.159 --> 00:13:52.399 to one. 252 00:13:52.519 --> 00:13:52.799 Help. 253 00:13:52.919 --> 00:13:55.559 You'll think you're his only customer when you choose Frank 254 00:13:55.639 --> 00:13:58.080 durand the real estate man dot Com to list your 255 00:13:58.120 --> 00:14:01.240 home with Remax Alliance three oh three nine two zero 256 00:14:01.399 --> 00:14:02.360 sixteen twenty two. 257 00:14:04.840 --> 00:14:12.320 Tom Martino your Troubleshooter three oh three seven one three 258 00:14:12.360 --> 00:14:14.200 talk Hey Tom, Yes, sir. 259 00:14:14.639 --> 00:14:18.000 Every time I go shopping at Safely the King supers 260 00:14:18.080 --> 00:14:23.679 is we're hiring now sign. Has Sherry ever looked into that? 261 00:14:23.679 --> 00:14:25.559 That's a good question. I'm going to go back to 262 00:14:25.600 --> 00:14:31.720 Sherry in a minute. Mark uh Shamansky's back on from Genesis. 263 00:14:31.759 --> 00:14:32.559 He has a comment. 264 00:14:32.639 --> 00:14:38.120 Go ahead, Mark, Hey, Tom, I heard the situation when 265 00:14:38.200 --> 00:14:41.120 Sherry before I hopped on the show, and uh, you know, 266 00:14:41.159 --> 00:14:43.120 I'd be happy to put her in extended stay for 267 00:14:43.120 --> 00:14:45.399 a couple of weeks. There's she says she's in Lakewood, 268 00:14:45.840 --> 00:14:48.320 and you know there's there's one right there on six 269 00:14:48.399 --> 00:14:52.919 and six and share No six and no not Wadsworth, 270 00:14:53.000 --> 00:14:56.120 but just west of there. I'd be happy to put 271 00:14:56.120 --> 00:14:58.360 her in that extend day for a couple of weeks. 272 00:14:58.720 --> 00:15:00.000 Man, is they're lodging over her? 273 00:15:00.720 --> 00:15:03.679 Oh you're a great person, Mark, that's great. Man, and 274 00:15:03.720 --> 00:15:05.639 you know what we can do here, here's what we 275 00:15:05.679 --> 00:15:08.799 can do. Erry, you're willing to work right now, right 276 00:15:09.919 --> 00:15:12.720 and bring a Marx on you know. Mark Schumansky from 277 00:15:12.759 --> 00:15:17.519 Genesis Total Exteriors has graciously offered to put you up 278 00:15:17.519 --> 00:15:19.879 for a couple of weeks and then maybe you can 279 00:15:20.240 --> 00:15:21.279 secure some work. 280 00:15:22.360 --> 00:15:24.759 Well that does make me cry. I thank you, But 281 00:15:24.799 --> 00:15:28.559 you understand I don't have a car and I don't 282 00:15:28.600 --> 00:15:31.919 have a place to to get ready, Well, my stuff 283 00:15:31.960 --> 00:15:33.240 is in storage that. 284 00:15:36.080 --> 00:15:36.519 No I know. 285 00:15:36.759 --> 00:15:41.679 Well, listen, I know something I know. Look at we 286 00:15:41.759 --> 00:15:44.200 got to take it baby steps right now. Okay, I 287 00:15:44.279 --> 00:15:47.399 understand that because I don't know. You know, first of all, 288 00:15:47.399 --> 00:15:49.720 share you're in no position to have a car technically 289 00:15:49.759 --> 00:15:53.759 because you can't afford a car at this point. I 290 00:15:53.759 --> 00:15:56.639 can't you can't ensure it, you can't license it, you 291 00:15:56.639 --> 00:15:59.639 can't put gas in it, you can't do anything that's right. 292 00:16:01.279 --> 00:16:04.840 I mean, it was a slow downhill fall from Grace in. 293 00:16:05.480 --> 00:16:05.679 Yeah. 294 00:16:05.679 --> 00:16:06.840 But but it's a trend. 295 00:16:06.960 --> 00:16:09.879 And when people notice a trend, they have to figure 296 00:16:09.879 --> 00:16:12.000 out what the hell's going on and why is this 297 00:16:12.080 --> 00:16:15.320 trend happening? And how do I stop it? Slow downhill? 298 00:16:15.720 --> 00:16:20.519 If the only difference between slow downhill and major downhill 299 00:16:20.919 --> 00:16:26.320 is time. But it still happens. You know, when you 300 00:16:26.360 --> 00:16:28.600 see things, when you see handwriting on the wall, you 301 00:16:28.720 --> 00:16:30.679 got to react to it. 302 00:16:31.039 --> 00:16:34.080 So right now you're in a really bad way, Sherry. 303 00:16:34.840 --> 00:16:37.320 Let me ask you something out of curiosity, and I'm 304 00:16:37.440 --> 00:16:40.960 very serious. Now, what did you expect we could say 305 00:16:41.039 --> 00:16:42.399 on this show that might. 306 00:16:42.240 --> 00:16:45.879 Help you, that maybe somebody was listening. 307 00:16:47.519 --> 00:16:49.519 Somebody listening, and what would they do? 308 00:16:51.120 --> 00:16:52.000 As I said, I. 309 00:16:53.759 --> 00:16:57.159 Am with a lot of expertise in certain areas, but 310 00:16:57.399 --> 00:16:59.799 not what they want to hol me for I could 311 00:16:59.840 --> 00:17:01.120 do a house management. 312 00:17:01.679 --> 00:17:05.440 So what can you explain exactly what that means in 313 00:17:05.480 --> 00:17:06.240 your mind? 314 00:17:06.960 --> 00:17:08.319 House management? 315 00:17:08.640 --> 00:17:11.640 I've never meant a house manager in my life, So 316 00:17:11.680 --> 00:17:12.880 tell me what that looks like. 317 00:17:13.720 --> 00:17:18.279 Well, they take upon the role executing goodies in the house. 318 00:17:19.640 --> 00:17:22.359 We're talking about probably a major, big house. 319 00:17:22.920 --> 00:17:26.240 And so are you talking about house cleaning? 320 00:17:26.440 --> 00:17:29.119 Are you talking Butler's tradition? 321 00:17:29.319 --> 00:17:29.440 Not? 322 00:17:29.519 --> 00:17:33.640 Just wait, but I mean what exactly share you. 323 00:17:33.599 --> 00:17:36.240 Take care that repair people make? 324 00:17:36.440 --> 00:17:36.640 Um? 325 00:17:37.160 --> 00:17:38.359 Yeah? But what do you do? 326 00:17:38.640 --> 00:17:42.519 What do you do other than coordinate which a man 327 00:17:42.599 --> 00:17:45.319 and woman who owned the home can do. Are you 328 00:17:45.440 --> 00:17:49.880 talking about coordinating cleaners? And repairmen and and and being 329 00:17:49.880 --> 00:17:52.279 a house manager in that way, because there aren't many 330 00:17:52.279 --> 00:17:54.839 houses big enough to do that, and there aren't many 331 00:17:54.880 --> 00:17:57.319 people that have that. Now there are people that have 332 00:17:57.359 --> 00:17:59.720 four or five houses that have that kind of stuff. 333 00:18:00.039 --> 00:18:02.640 But I'm asking you, is that what you're hoping to get? 334 00:18:02.640 --> 00:18:05.680 A cush job where you can live in luxury and 335 00:18:05.799 --> 00:18:07.400 basically direct services. 336 00:18:07.480 --> 00:18:11.839 Oh, that's wrong, that's not how I am. I'm not 337 00:18:11.880 --> 00:18:12.440 saying that. 338 00:18:12.400 --> 00:18:14.359 In a negative way. It's a cush job. 339 00:18:14.559 --> 00:18:17.920 If I could live in a luxurious mansion and call 340 00:18:18.079 --> 00:18:23.039 repair people and coordinate repairs and coordinate house cleaning and 341 00:18:23.119 --> 00:18:28.119 coordinate everything and take up and pay utilities, and I 342 00:18:28.119 --> 00:18:30.680 would be one of the house best house managers in 343 00:18:30.720 --> 00:18:31.319 the world. 344 00:18:31.720 --> 00:18:33.960 But is that what you're talking about. 345 00:18:34.119 --> 00:18:37.279 Let's take a step back because I'm trying to explain 346 00:18:37.400 --> 00:18:39.599 so much in a little bit of time. Jo, I've 347 00:18:39.759 --> 00:18:41.640 had a cleaning service for twenty. 348 00:18:41.480 --> 00:18:43.839 Years set in Connecticut and ten out here. 349 00:18:44.039 --> 00:18:45.359 I mean, I did well. 350 00:18:46.160 --> 00:18:50.720 But Sherry, would you personally do the cleaning? 351 00:18:51.119 --> 00:18:51.440 Yes? 352 00:18:52.559 --> 00:18:54.960 Go ahead, Chnry. You wanted to mention you, go ahead. 353 00:18:54.720 --> 00:18:56.519 Henry red I wanted to jump in on that. And 354 00:18:56.559 --> 00:18:59.279 there's a big industry around airbnbs. I know that we 355 00:18:59.319 --> 00:19:01.559 struggle with that. It's really hard to find people to 356 00:19:01.599 --> 00:19:03.960 manage your investment properties or rental properties. 357 00:19:04.000 --> 00:19:05.599 Is that something you've ever looked at before? 358 00:19:05.960 --> 00:19:08.119 She doesn't know anything about rental property. 359 00:19:08.279 --> 00:19:10.000 But you need someone just to take care of the 360 00:19:10.000 --> 00:19:12.720 general maintenance and take care of the cleaning staff and 361 00:19:12.759 --> 00:19:15.200 anything that breaks. And I mean that's it's hard to 362 00:19:15.240 --> 00:19:16.119 find people to do that. 363 00:19:16.880 --> 00:19:19.559 Well, then that's where I would sit in beautifully. 364 00:19:19.799 --> 00:19:22.039 But you need a place to live in order to 365 00:19:22.079 --> 00:19:24.519 do it. You can't just work for them. You have 366 00:19:24.599 --> 00:19:26.240 to live there, is what you're saying. 367 00:19:26.680 --> 00:19:27.640 Correct for it? 368 00:19:28.359 --> 00:19:32.079 So now on my background is marketing and interior design, 369 00:19:32.160 --> 00:19:33.759 so it's not like i'm alien it. 370 00:19:33.759 --> 00:19:36.279 It's the sort of thing I understand. 371 00:19:36.319 --> 00:19:39.799 But you're hoping to find someone listening right now that 372 00:19:39.839 --> 00:19:42.079 will take in a homeless woman and believe that she 373 00:19:42.200 --> 00:19:45.359 can manage their properties, and they have to give her 374 00:19:45.400 --> 00:19:47.160 a place to live and. 375 00:19:47.440 --> 00:19:50.039 An allowance of some kind. And then what. 376 00:19:50.119 --> 00:19:53.039 Happens about transportation? Did you want to be able to 377 00:19:53.119 --> 00:19:56.079 drive one of the household cars? I think you've been 378 00:19:56.119 --> 00:19:58.799 watching too many movies. No, I'm serious, and I don't 379 00:19:58.839 --> 00:20:01.119 mean to make fun of you share. I mean, I 380 00:20:01.200 --> 00:20:03.960 hope you do find it right now. I hope there's 381 00:20:03.960 --> 00:20:07.279 someone listening right now that will take a chance on you. 382 00:20:07.599 --> 00:20:11.160 But you know, I've done pretty well in my life, 383 00:20:11.200 --> 00:20:12.960 and I own more than one house, and I have 384 00:20:13.000 --> 00:20:15.799 to tell you I've never had a house manager, nor 385 00:20:15.839 --> 00:20:16.799 would I find. 386 00:20:16.559 --> 00:20:17.440 The value in one. 387 00:20:17.680 --> 00:20:20.759 That's my own personal opinion, but I'm not an Elon Musk. 388 00:20:20.839 --> 00:20:21.599 Maybe he would. 389 00:20:21.880 --> 00:20:24.039 I mean, I don't know where you find someone who 390 00:20:24.079 --> 00:20:26.799 needs a house manager. Now, as Henry said, what about 391 00:20:27.000 --> 00:20:28.480 property management in general? 392 00:20:28.720 --> 00:20:30.720 I don't know. I mean I can. 393 00:20:30.599 --> 00:20:33.720 Get you, well, I can't if you don't have transportation. 394 00:20:33.799 --> 00:20:36.319 You're absolutely right, Sherry, I don't know who would hire 395 00:20:36.319 --> 00:20:38.880 you at this point. Now, there is one possibility you 396 00:20:38.880 --> 00:20:43.000 could do. You could do uber or lyft to and 397 00:20:43.079 --> 00:20:47.480 from work. I'd bus, okay, bus for a while until 398 00:20:47.519 --> 00:20:49.960 you can save up some money. But I want to 399 00:20:50.000 --> 00:20:53.480 take all of your contact information, Sherry. I do not 400 00:20:53.759 --> 00:20:59.640 fault you for wanting help and wanting to work your 401 00:20:59.680 --> 00:21:03.799 seven Now think about this. In seven years, you're going 402 00:21:03.839 --> 00:21:06.759 to be eighty. What can you do in seven years 403 00:21:07.279 --> 00:21:08.039 to shore. 404 00:21:07.880 --> 00:21:08.759 Up your retirement? 405 00:21:08.799 --> 00:21:09.200 Grated? 406 00:21:09.559 --> 00:21:12.720 I'm free, degraded, I'm not trying to. 407 00:21:12.680 --> 00:21:15.240 Make you feel degraded. I'm trying you know what. I 408 00:21:15.279 --> 00:21:17.240 don't give a damn about your feelings. 409 00:21:17.240 --> 00:21:17.960 I'm trying to. 410 00:21:17.920 --> 00:21:21.160 Open your eyes to reality. My job isn't to make 411 00:21:21.200 --> 00:21:25.200 you feel good. Okay, I'd love to make you feel good. Okay, okay, 412 00:21:25.519 --> 00:21:29.799 So what snowflake, you feel bad? Don't feel bad. You 413 00:21:29.799 --> 00:21:32.680 put yourself in that position. No one put a thumb 414 00:21:32.759 --> 00:21:36.240 on your head, so let's just suck it up. 415 00:21:36.519 --> 00:21:37.200 Look in the mirror. 416 00:21:37.319 --> 00:21:39.279 You put yourself in this position. 417 00:21:39.119 --> 00:21:41.039 And I'm proud that you want to get out of it. 418 00:21:41.319 --> 00:21:42.119 I like you. 419 00:21:42.319 --> 00:21:44.759 I'm not putting you down because I don't like you. 420 00:21:45.039 --> 00:21:48.279 I'm not trying to elevate myself by making you feel bad. 421 00:21:48.640 --> 00:21:51.839 That's not my position. But I'm sick and. 422 00:21:52.079 --> 00:21:57.440 Tired of people not wanting to hear the truth because 423 00:21:57.519 --> 00:22:00.359 it hurts they're feeling things. 424 00:22:01.359 --> 00:22:02.039 Screw you. 425 00:22:03.079 --> 00:22:05.359 I'm not talking to you, share I'm talking about people. 426 00:22:06.160 --> 00:22:11.319 Look in the mirror, take responsibility and start lifting yourself up. 427 00:22:11.960 --> 00:22:12.559 How about that. 428 00:22:14.000 --> 00:22:17.039 I will help you to the extent you help yourself, 429 00:22:17.640 --> 00:22:24.720 but you can't deteriorate your entire life on a downward trend. 430 00:22:25.400 --> 00:22:28.839 And then say Oh my god, what am I going 431 00:22:28.920 --> 00:22:32.359 to do? And worse yet, blame other people? 432 00:22:33.720 --> 00:22:38.319 Now, Sherry, leave your contact information. Let's try to find 433 00:22:38.359 --> 00:22:42.839 you something productive. As I said, I appreciate that now 434 00:22:43.359 --> 00:22:50.039 you want to do something about your situation. And anyone 435 00:22:50.119 --> 00:22:54.000 else listening right now, if you're just starting on that 436 00:22:54.119 --> 00:22:57.279 downward trend, call me. Don't call when you're already down 437 00:22:57.640 --> 00:22:58.880 and you fell off the cliff. 438 00:23:00.119 --> 00:23:05.000 Prevent it. But what is honest to God? 439 00:23:05.480 --> 00:23:11.440 What is this prevailing attitude in America? Whether you're a 440 00:23:11.640 --> 00:23:16.640 fat slob or a drug addict or some crazy person 441 00:23:17.039 --> 00:23:20.480 that I have to pretend you're not and I have 442 00:23:20.559 --> 00:23:21.799 to make you feel good. 443 00:23:22.240 --> 00:23:22.720 I can't. 444 00:23:22.799 --> 00:23:27.240 I can't bring up any faults or any deficiencies or 445 00:23:27.599 --> 00:23:30.480 or any place where you need improvement. My god, that 446 00:23:30.599 --> 00:23:35.319 may hurt your feelings. If you're looking for feelings, don't 447 00:23:35.359 --> 00:23:43.759 look here. I'm Tom Martine. Go with a sure thing 448 00:23:43.880 --> 00:23:47.200 Denver's best roofer Excel roofing dot com. You don't pay 449 00:23:47.240 --> 00:23:53.880 a cent until you're content. Time for an insurance checkup free, 450 00:23:53.960 --> 00:23:57.680 no obligation. In comparison, call compass insurance paying too much 451 00:23:57.799 --> 00:24:00.759 your coverage at dozens of insurance companies find out now 452 00:24:00.839 --> 00:24:02.359 three all three seven seven to one. 453 00:24:02.440 --> 00:24:02.720 Help. 454 00:24:02.880 --> 00:24:05.519 You'll think you're his only customer when you choose Frank 455 00:24:05.559 --> 00:24:08.039 durand the real estate man dot com to list your 456 00:24:08.079 --> 00:24:11.240 home with Remax Alliance three all three nine two zero 457 00:24:11.319 --> 00:24:19.319 sixteen twenty two. Tom Martino, your troubleshooter three all three 458 00:24:19.359 --> 00:24:21.799 seven one three talk seven one three eight two five five. 459 00:24:22.279 --> 00:24:24.480 You can text me I'm my private Google number seven 460 00:24:24.559 --> 00:24:28.240 four seven nine nine nine fifty two eighty seven four 461 00:24:28.240 --> 00:24:29.759 seven nine nine nine fifty two eighty. 462 00:24:29.799 --> 00:24:32.880 You can also uh text. 463 00:24:32.599 --> 00:24:35.599 Me on the iHeart short code. Put my name in 464 00:24:35.640 --> 00:24:38.240 there somewhere and it'll come to me. Five seven seven 465 00:24:39.279 --> 00:24:43.480 three nine. Hey, here's the deal. So I got one 466 00:24:43.519 --> 00:24:49.599 text saying truth. Another one says sounds like Tom. 467 00:24:49.799 --> 00:24:53.319 Another one says you need to tell more people this. 468 00:24:55.200 --> 00:24:58.160 Another one said, but Tom, what about when you said 469 00:24:58.519 --> 00:25:02.319 people should have free school, free college. Now, let me 470 00:25:02.319 --> 00:25:09.759 explain something. There is a fine line between the controlling 471 00:25:09.839 --> 00:25:15.400 outcome an opportunity. I've said this before. Don't take this 472 00:25:15.480 --> 00:25:19.880 word the wrong way. I'm a socialist for opportunity. I 473 00:25:19.920 --> 00:25:23.720 believe opportunities should be out there for everyone, all kinds 474 00:25:23.720 --> 00:25:26.960 of opportunities. I do not believe people who do not 475 00:25:27.160 --> 00:25:31.559 seize the opportunity. People who do not produce should simply 476 00:25:31.640 --> 00:25:34.599 be given handouts unless there's something wrong with them or 477 00:25:34.599 --> 00:25:36.119 they're so old they need help. 478 00:25:36.640 --> 00:25:37.279 That's different. 479 00:25:38.240 --> 00:25:45.160 So I truly believe not to each according to their need, 480 00:25:45.839 --> 00:25:49.720 and from each according to what they have. I don't 481 00:25:49.759 --> 00:25:53.319 believe in that bs. However, I believe in an equal 482 00:25:53.359 --> 00:25:56.920 playing field and people should have opportunity right now in 483 00:25:56.960 --> 00:25:59.279 some areas. I don't know if it's totally equal. I 484 00:25:59.319 --> 00:26:01.720 don't know if it is, but that's a whole different topic. 485 00:26:02.400 --> 00:26:08.160 The point is this everyone, everyone should have opportunity, and 486 00:26:08.319 --> 00:26:11.480 I don't know if too many people denied opportunity. Now 487 00:26:11.519 --> 00:26:17.599 there are people who are, let's say, indoctrinated into thinking 488 00:26:17.640 --> 00:26:21.960 they don't have opportunity. And you can thank the Democratic 489 00:26:22.000 --> 00:26:25.359 Party for that, because they indoctrinate you if you're a 490 00:26:25.400 --> 00:26:29.319 black and minority to or a woman, to automatically think 491 00:26:29.359 --> 00:26:32.359 you don't have opportunity. Now, to some extent, a little 492 00:26:32.400 --> 00:26:35.000 of that's true, and it was way true earlier in life. 493 00:26:35.000 --> 00:26:39.000 Things are getting better. Ask Lebron James. You know, here's 494 00:26:39.039 --> 00:26:45.480 the point. I think we got to stop caring about 495 00:26:45.559 --> 00:26:52.359 hurting feelings. My God in heaven, who ever said everyone's 496 00:26:52.400 --> 00:26:58.680 got to feel good? You know, sometimes it's good not 497 00:26:58.839 --> 00:27:05.240 to feel good. Sometimes it's good to be depressed. Sometimes 498 00:27:05.240 --> 00:27:09.960 there's reason to be depressed, so you look inward and 499 00:27:10.000 --> 00:27:13.240 find the reason and then start making changes. Let's go 500 00:27:13.359 --> 00:27:16.319 to Cynthia, who has an issue with an HOA. 501 00:27:17.240 --> 00:27:19.160 Cynthia, what's happening? 502 00:27:20.200 --> 00:27:22.319 Uh? Yeah, I just got out of the hospital. 503 00:27:22.319 --> 00:27:24.440 I'm a senior citizen, I lived on a I live 504 00:27:24.480 --> 00:27:27.519 on Social Security myself. I'm not nearest that off as 505 00:27:27.519 --> 00:27:28.359 this other lady. 506 00:27:28.359 --> 00:27:30.640 But Cynthia, there are a lot of people who are 507 00:27:30.720 --> 00:27:33.240 hurting right now. So let me ask you something. Why 508 00:27:33.240 --> 00:27:34.319 were you in the hospital? 509 00:27:35.359 --> 00:27:37.279 Oh, I had hip replacement surgery. 510 00:27:37.759 --> 00:27:42.480 Uh huh okay, and uh did Medicare take care of that? 511 00:27:43.759 --> 00:27:48.400 Uh? Yeah, Well I have some copays, but for the 512 00:27:48.440 --> 00:27:50.079 most Medicaid paper. 513 00:27:50.240 --> 00:27:51.440 How old? How old are you? 514 00:27:52.440 --> 00:27:55.920 I'm sixty nine, okay, So what's going on in your life? 515 00:27:56.759 --> 00:28:00.079 Well, my hoacs? Of course, I live in an I 516 00:28:00.119 --> 00:28:02.680 bought this condo with my husband twenty seven years ago, 517 00:28:02.720 --> 00:28:06.240 and our hoics have gone up usually five dollars a 518 00:28:06.319 --> 00:28:08.000 month for the last twenty years. 519 00:28:08.400 --> 00:28:11.480 Is the condo paid. Is the condo paid for? No. 520 00:28:11.599 --> 00:28:17.039 I when my husband passed away eight years ago, I refinanced, so. 521 00:28:16.960 --> 00:28:18.880 It's and you pulled cash out. 522 00:28:20.519 --> 00:28:21.759 Uh no, they just. 523 00:28:21.720 --> 00:28:23.759 To lower my Oh okay. 524 00:28:23.920 --> 00:28:26.559 You team it so I could afford it by myself. 525 00:28:26.359 --> 00:28:29.000 Because I was we had MS cleaning business, and no 526 00:28:29.319 --> 00:28:31.960 he passed, I had to take over all the bills 527 00:28:31.960 --> 00:28:35.880 by myself. So anyway, yeah, so this is okay. I 528 00:28:35.920 --> 00:28:38.480 mean the HOA went up this year, just a couple 529 00:28:38.519 --> 00:28:41.440 of months ago, sixty five dollars, which shocked me. 530 00:28:41.480 --> 00:28:43.759 So I called them and they said, well, it's insurance reasons, 531 00:28:43.759 --> 00:28:44.680 and I said, right. 532 00:28:45.079 --> 00:28:48.960 So many people, so many people are finding this. I 533 00:28:49.279 --> 00:28:51.400 just want to mention something on that note, because it's 534 00:28:51.480 --> 00:28:55.960 very important. People who are considering real estate often consider 535 00:28:56.079 --> 00:29:00.200 condos and town homes because the aggregate living or or 536 00:29:00.240 --> 00:29:04.559 the condo living, the condominium living actually was supposed to 537 00:29:04.720 --> 00:29:08.680 lower cost for people, and it does most of the time, 538 00:29:08.880 --> 00:29:15.119 even even with the assessments and even with hoafees. Here's 539 00:29:15.160 --> 00:29:17.559 the problem, though, Cynthia, and I'm speaking to others too, 540 00:29:17.599 --> 00:29:20.519 and I will take I promise we will talk about 541 00:29:20.519 --> 00:29:25.599 your situation the HOA unless they're lying and cheating, which 542 00:29:25.720 --> 00:29:30.440 most of them are not. The HOA is not other people, 543 00:29:30.680 --> 00:29:31.000 it's you. 544 00:29:31.720 --> 00:29:32.799 It's you and your neighbors. 545 00:29:33.200 --> 00:29:37.160 And when when prices go up with HOA, it's not 546 00:29:37.759 --> 00:29:41.680 so they can buy Lamborghinis. It's usually because expenses are 547 00:29:41.720 --> 00:29:45.359 going up, or deductibles have gone up, or insurance premiums 548 00:29:45.359 --> 00:29:48.440 have gone up. And while no one likes it, I've 549 00:29:48.480 --> 00:29:54.480 seen hoa's where they turn down premium excuse me, hafee increases, 550 00:29:54.519 --> 00:29:56.720 they turn it down, and they've turned them down for 551 00:29:56.759 --> 00:29:59.880 eight years, and all of a sudden a storm comes 552 00:30:00.400 --> 00:30:03.119 and they don't have enough money in the coffers, and 553 00:30:03.200 --> 00:30:05.200 now each and every owner has to come up with 554 00:30:05.240 --> 00:30:05.960 thirty grand. 555 00:30:06.519 --> 00:30:09.559 There is no cheating. There is no cheating. 556 00:30:10.519 --> 00:30:14.599 The expenses have to be paid, whether we like it 557 00:30:14.720 --> 00:30:19.079 or not, whether it's slowly over HOA or whether. 558 00:30:18.799 --> 00:30:21.319 It's a lump sum in an assessment. Now I'm going 559 00:30:21.400 --> 00:30:23.119 to come back to you, and I want to hear 560 00:30:23.160 --> 00:30:27.000 about this. But unless the HOA, and I mean literally 561 00:30:27.240 --> 00:30:33.200 stealing or mismanaging by hiring buddies, unless that's happening, it's 562 00:30:33.240 --> 00:30:36.559 a fact of life that HOA fees are going to 563 00:30:36.680 --> 00:30:40.400 keep going up, and in fact, We've only seen the beginning, 564 00:30:41.039 --> 00:30:43.960 and part of that is due to insurance. So hold on. 565 00:30:44.079 --> 00:30:47.160 I promise you will discuss your situation right after this. 566 00:30:47.279 --> 00:30:50.519 Three oh three seven one three talks seven one three 567 00:30:50.720 --> 00:30:56.240 eight two five five Denverregen dot com for hair enhancement 568 00:30:56.400 --> 00:31:00.440 and pain and whatever you can think of for stem cells. 569 00:31:00.480 --> 00:31:02.039 They do and they do a great job. 570 00:31:02.519 --> 00:31:12.559 Denver Region dot com. Go with a sure thing Denver's 571 00:31:12.599 --> 00:31:14.880 best roofer Excel Roofing dot com. 572 00:31:14.920 --> 00:31:16.960 You don't pay a cent until you're content. 573 00:31:20.319 --> 00:31:23.880 Time for an insurance checkup free, no obligation comparison call 574 00:31:24.000 --> 00:31:27.319 Compass Insurance paying too much your coverage at dozens of 575 00:31:27.319 --> 00:31:30.279 insurance companies find out now three oh three seven seven 576 00:31:30.279 --> 00:31:33.079 to one help. You'll think you're his only customer when 577 00:31:33.079 --> 00:31:35.559 you choose Frank durand the real estate Man dot com 578 00:31:35.599 --> 00:31:38.680 to list your home with Remax Alliance three oh three 579 00:31:38.799 --> 00:31:49.079 nine two zero sixteen twenty two. Hi Tom Martino, here, Cynthia. 580 00:31:49.359 --> 00:31:52.319 Let's talk to you now. So you're sixty nine, you're 581 00:31:52.400 --> 00:31:57.480 in a condo, you got out of the hospital from 582 00:31:57.640 --> 00:31:58.759 hip replacement. 583 00:31:59.079 --> 00:32:03.720 The HOA fees keep going up. What's so? What's going on? 584 00:32:03.799 --> 00:32:04.359 What can we do? 585 00:32:04.440 --> 00:32:08.480 For you, sir, That's not why i'm calling. I'm calling 586 00:32:08.480 --> 00:32:11.119 about an electrician. My brothers said you might be able 587 00:32:11.160 --> 00:32:14.400 to pok camp with an electician that helps seniors. Because 588 00:32:14.759 --> 00:32:17.039 now they're saying that we have to pay two thousand 589 00:32:17.119 --> 00:32:20.480 dollars to get our electric panel replacement because. 590 00:32:20.200 --> 00:32:22.920 The old But let's make sure that's true. Who told 591 00:32:22.960 --> 00:32:23.279 you that? 592 00:32:24.160 --> 00:32:29.839 EHOA sent out emails to everybody saying that they found 593 00:32:29.839 --> 00:32:32.680 out that our electric panels are not up to date 594 00:32:32.799 --> 00:32:35.359 and it's a fire hazard and their insurance won't cover it, 595 00:32:35.440 --> 00:32:36.160 so we got to. 596 00:32:36.079 --> 00:32:37.240 Pay for it out of pocket. 597 00:32:37.559 --> 00:32:41.200 Yeah, well, insurance doesn't cover out of date stuff. Insurance 598 00:32:41.200 --> 00:32:44.960 only covers casualty losses. So it's they're right about that. 599 00:32:45.279 --> 00:32:49.119 Now are these are these electrical panels one for each unit, 600 00:32:49.400 --> 00:32:51.839 so it's your own right, yes? 601 00:32:52.400 --> 00:32:55.279 Okay? And what do they say? Do they say they 602 00:32:55.319 --> 00:32:55.839 need to be. 603 00:32:55.960 --> 00:32:59.960 Upgraded as far as the power demand or simply redone 604 00:33:00.079 --> 00:33:01.519 as far as the brand. 605 00:33:03.400 --> 00:33:04.000 Upgraded? 606 00:33:04.039 --> 00:33:06.079 And I think both. What you just said is because 607 00:33:06.119 --> 00:33:07.960 it's hard for me to. 608 00:33:08.039 --> 00:33:11.319 Understand all the Do you have the letter they sent. 609 00:33:14.400 --> 00:33:15.720 Yeah, I have it on my email. 610 00:33:15.799 --> 00:33:19.000 Basically, it's if you can send us that letter. We'll 611 00:33:19.039 --> 00:33:21.400 help you make the right choice. We have plenty of 612 00:33:21.440 --> 00:33:24.480 good people we can send to you or at least 613 00:33:24.839 --> 00:33:28.200 put you in touch with. You know, it's never cheap 614 00:33:28.240 --> 00:33:32.720 to do a complete panel, but I'd like to try 615 00:33:32.759 --> 00:33:34.720 to find someone who can give you a break. 616 00:33:35.640 --> 00:33:38.200 Tell me something. Do you have that letter right in 617 00:33:38.240 --> 00:33:38.680 front of you. 618 00:33:40.720 --> 00:33:41.799 I have it on my email. 619 00:33:42.680 --> 00:33:44.559 I'll tell you what. I'll tell you what. Hold on. 620 00:33:45.079 --> 00:33:46.759 I want you to send it to me and hang on. 621 00:33:47.160 --> 00:33:49.319 We'll try to find the best person for the job. 622 00:33:49.359 --> 00:33:51.440 Okay, thank you, all. 623 00:33:51.400 --> 00:33:53.680 Right, Steve, what is your comment? Go ahead, Steve. 624 00:33:55.920 --> 00:33:57.960 Tell them you were talking to the lady that you 625 00:33:58.000 --> 00:34:01.079 were trying to help out and struck a nerve with 626 00:34:01.160 --> 00:34:05.599 me about thirteen years ago. I think you helped Kerle 627 00:34:05.640 --> 00:34:06.160 and I out. 628 00:34:06.880 --> 00:34:08.960 That's right, and I'll tell you what you were. 629 00:34:09.360 --> 00:34:10.280 You were the savior. 630 00:34:10.719 --> 00:34:12.679 But why did I help you out, Steve? 631 00:34:13.039 --> 00:34:16.679 Because you two were hard working fools and wanted to 632 00:34:16.760 --> 00:34:20.719 do anything it would take. That's what you did and 633 00:34:21.840 --> 00:34:24.400 you went to work. Hang on, Steve, we'll come right 634 00:34:24.440 --> 00:34:25.920 back to you. Okay, I got to take a break. 635 00:34:25.920 --> 00:34:32.360 We're I'm Tom Martino more coming up. Go with a 636 00:34:32.400 --> 00:34:35.920 sure thing. Denver's best roofer Excel Roofing dot com. You 637 00:34:35.960 --> 00:34:41.719 don't pay a cent until you're content. Time for an 638 00:34:41.760 --> 00:34:45.400 insurance check up free, no obligation. In comparison, call Compass 639 00:34:45.440 --> 00:34:48.719 Insurance paying too much your coverage at dozens of insurance 640 00:34:48.719 --> 00:34:51.239 companies find out now three O three seven seven to 641 00:34:51.320 --> 00:34:54.079 one help. You'll think you're his only customer when you 642 00:34:54.159 --> 00:34:56.599 choose Frank durand the real estate Man dot com to 643 00:34:56.679 --> 00:34:59.880 list your home with Remax Alliance three oh three nine 644 00:35:00.119 --> 00:35:01.400 zero sixteen twenty two. 645 00:35:02.199 --> 00:35:12.280 Yeah, Rit tough man, you need advice so you don't have. 646 00:35:14.440 --> 00:35:14.719 Come. 647 00:35:14.840 --> 00:35:19.400 Run in just as fast as we can. Shooter's gonna help. 648 00:35:19.719 --> 00:35:24.360 Come Dix is the Troubleshooter Show. 649 00:35:24.400 --> 00:35:27.599 Now, Tom Martinez, Hi, how are you doing? 650 00:35:29.119 --> 00:35:31.960 Let's talk about solving your problems, answering your questions, taking 651 00:35:32.079 --> 00:35:36.199 your complaints, as I've been doing for nearly fifty years, 652 00:35:36.199 --> 00:35:39.519 forty five in Denver, well, actually more than fifty years 653 00:35:39.519 --> 00:35:42.119 outside of Denver, but let's say nearly fifty in Denver 654 00:35:42.159 --> 00:35:44.960 forty five years actually are forty six now, and we 655 00:35:45.039 --> 00:35:47.760 have Henry Brest with us from Excel Roofing. Quickly, Henry, 656 00:35:48.599 --> 00:35:50.840 does this weather change anything obviously you're not going to 657 00:35:50.880 --> 00:35:53.599 be installing roofs. Any any tips for people? What can 658 00:35:53.639 --> 00:35:56.079 you work on right now? What should people be calling about? 659 00:35:56.480 --> 00:35:58.199 You know, the main thing that people should be aware 660 00:35:58.199 --> 00:36:01.559 of is just their insulation and also leakage. So a 661 00:36:01.559 --> 00:36:03.719 lot of homes in Denver, it's actually about nine out 662 00:36:03.719 --> 00:36:06.559 of ten homes are under insulated, and it's really important 663 00:36:06.599 --> 00:36:09.920 to bring that insulation up to code. In the ceiling absolutely, 664 00:36:09.960 --> 00:36:12.480 and I mean there's walls. You guys don't do insulation right. 665 00:36:12.760 --> 00:36:15.000 We absolutely do insulation in the ceiling. 666 00:36:15.119 --> 00:36:17.039 Oh I didn't know that, Okay, So for the attic, 667 00:36:17.159 --> 00:36:19.639 not the rest of the walls, right with the ceiling. 668 00:36:20.000 --> 00:36:21.960 And what that does is it causes a lot less 669 00:36:21.960 --> 00:36:24.199 stress on your AC unit you're heating. 670 00:36:24.519 --> 00:36:26.719 It's much more efficient, right. 671 00:36:26.760 --> 00:36:28.239 And so there's a lot of there's a lot of 672 00:36:28.280 --> 00:36:30.360 companies out there that want to just do. 673 00:36:30.400 --> 00:36:31.440 The roof right. 674 00:36:31.519 --> 00:36:33.960 We're not like that. We'll do all the repairs. 675 00:36:34.000 --> 00:36:38.320 We'll take care of your full system insulation, you know, shingles, repairs, 676 00:36:38.400 --> 00:36:41.920 anything like that. Leaks, not just replaced, not just replacements. 677 00:36:42.199 --> 00:36:44.480 And then what you did for me was the ventilation of. 678 00:36:44.440 --> 00:36:47.639 The attic absolutely, and that ties right back into the insulation, 679 00:36:47.760 --> 00:36:50.320 making sure that that hot air stays in the house 680 00:36:50.400 --> 00:36:52.719 in this in the winter, and that cold air. 681 00:36:53.079 --> 00:36:54.760 You know, it's it's more. 682 00:36:54.920 --> 00:36:57.480 You want convective currents going through the attic. 683 00:36:57.920 --> 00:37:00.159 You want that exchange of air in the attic, and 684 00:37:00.199 --> 00:37:02.159 with your whole house fan, we need to make sure 685 00:37:02.199 --> 00:37:04.280 that all of that air has somewhere to go, right, 686 00:37:04.320 --> 00:37:06.079 And so that's what we did on your attic, is 687 00:37:06.159 --> 00:37:08.679 adding those fans to pull out that. 688 00:37:08.639 --> 00:37:11.119 Air, right. Yeah, And there're two different things. 689 00:37:11.400 --> 00:37:14.599 Attic ventilation is separate from whole house fans, So just 690 00:37:14.679 --> 00:37:17.199 keep that in mind. So I left off with Betty, 691 00:37:17.199 --> 00:37:18.800 I'll go you know I did, and I'm gonna go 692 00:37:18.840 --> 00:37:21.719 back to Betty. And then what happened to Uh, let's see, 693 00:37:21.880 --> 00:37:23.119 we did have Cynthia. 694 00:37:23.639 --> 00:37:26.159 And what are we gonna do with Cynthia? 695 00:37:26.800 --> 00:37:29.639 We were gonna get that letter and then I'm going 696 00:37:29.719 --> 00:37:31.679 to try to help her find an electrician. 697 00:37:32.360 --> 00:37:34.480 Is that right, Kachina? Is she sending that to us? 698 00:37:35.239 --> 00:37:35.519 Yes? 699 00:37:35.559 --> 00:37:37.320 That is correct? All right? 700 00:37:37.719 --> 00:37:42.239 So Steve is calling, and I believe Steve. This was 701 00:37:42.400 --> 00:37:48.039 during Colorado's first recession. It wasn't in the two thousand 702 00:37:48.039 --> 00:37:52.280 and nine ten time was it, Yeah, it was, Oh, 703 00:37:52.320 --> 00:37:54.320 it was the okay, it was the great Recession. 704 00:37:54.440 --> 00:37:55.000 I remember. 705 00:37:55.480 --> 00:37:58.440 So you called and said, look, I'm losing my home, 706 00:37:58.519 --> 00:38:01.599 I'm losing my business and things are just rough. Now 707 00:38:01.639 --> 00:38:04.800 it's not because you hadn't been working, but this recession 708 00:38:05.039 --> 00:38:08.800 was just massively bad and business dried up. 709 00:38:09.239 --> 00:38:10.719 And continue your story. 710 00:38:12.480 --> 00:38:13.119 Well, you're right. 711 00:38:13.199 --> 00:38:16.519 We started losing the house. We worked for Home New 712 00:38:16.599 --> 00:38:20.679 Home construction, so when it shut down, we thought we 713 00:38:20.719 --> 00:38:24.159 would make it through it, but we didn't. We had 714 00:38:24.159 --> 00:38:27.960 to sell the house. We lost everything. And so then 715 00:38:28.360 --> 00:38:33.719 it was November eleventh, in two thousand and eleven. I 716 00:38:33.840 --> 00:38:36.320 called the radio station to ask you for help. 717 00:38:37.119 --> 00:38:40.559 And eleven eleven eleven. 718 00:38:41.400 --> 00:38:43.239 You got two thousand, two thousand. 719 00:38:43.719 --> 00:38:44.519 Yeah it was two. 720 00:38:45.559 --> 00:38:48.440 I was eleven eleven eleven, bro snake eyes. 721 00:38:48.599 --> 00:38:53.760 So think about it. But anyway, mom's story short, Cheryl 722 00:38:53.760 --> 00:38:56.039 and I are doing fine and we are on your 723 00:38:56.039 --> 00:39:00.760 referral list, and honestly, I thank you most every day. 724 00:39:01.400 --> 00:39:04.880 We bought a house and we're happy. 725 00:39:06.119 --> 00:39:06.719 I know y'are. 726 00:39:06.840 --> 00:39:09.840 And you're hard working and you never looked back. You 727 00:39:09.960 --> 00:39:13.360 never blamed anyone. You just started working your tail off. 728 00:39:13.639 --> 00:39:17.280 We started shuttling work to you and through the years 729 00:39:17.639 --> 00:39:19.800 have kept in touch as friends. 730 00:39:21.280 --> 00:39:23.320 That's it, and I want to thank you. 731 00:39:23.599 --> 00:39:24.280 Well, Steve. 732 00:39:24.320 --> 00:39:27.079 Thanks for looking back, Thanks for uh, for for all 733 00:39:27.159 --> 00:39:29.559 the success you've had, and for the quality work you've 734 00:39:29.599 --> 00:39:30.679 done for me over the years. 735 00:39:31.039 --> 00:39:32.480 I really appreciate it. 736 00:39:33.159 --> 00:39:35.880 On everything I've ever owned, when I need it done 737 00:39:35.880 --> 00:39:38.920 and refurbished, I asked you to do it. And my 738 00:39:39.039 --> 00:39:41.760 doors are still looking great, the garage doors with all 739 00:39:41.800 --> 00:39:46.000 this weather, and that's important. And he's with star quality painting. 740 00:39:46.360 --> 00:39:47.400 That was his story. 741 00:39:47.760 --> 00:39:53.920 Eleven eleven eleven was when we started helping. We did some. 742 00:39:53.880 --> 00:39:57.159 Things that that we just wanted to help him and 743 00:39:57.159 --> 00:39:58.320 and and it worked. 744 00:39:59.519 --> 00:39:59.719 Well. 745 00:39:59.800 --> 00:40:04.360 We're Betty, Welcome to the show. I'm Tom Martinez. What's 746 00:40:04.400 --> 00:40:05.880 going on, Betty? What's happening? 747 00:40:07.199 --> 00:40:11.360 Well, Tom, I'm like the last caller. I'm thankful for 748 00:40:11.400 --> 00:40:12.199 you every day. 749 00:40:12.280 --> 00:40:14.360 You've made me a better. 750 00:40:14.119 --> 00:40:16.519 Business woman and I needed it, so you've kind of 751 00:40:16.519 --> 00:40:17.239 filled in the books. 752 00:40:17.320 --> 00:40:17.719 Thank you. 753 00:40:17.760 --> 00:40:19.679 No, I appreciate you saying that. Now you didn't have 754 00:40:19.719 --> 00:40:21.079 to say that. So what's happening? 755 00:40:22.239 --> 00:40:26.360 Well? On Friday, I had an eighty year old brother 756 00:40:26.480 --> 00:40:30.159 tell me he was planning a move. I knew he 757 00:40:30.320 --> 00:40:33.320 was getting an apartment, you know, he's getting a mobile home. 758 00:40:33.360 --> 00:40:36.239 But I didn't know. I didn't know this was going 759 00:40:36.320 --> 00:40:40.199 to happen. But he ended up going online and like 760 00:40:40.239 --> 00:40:43.800 I said, he's eighty and he when he came over, 761 00:40:43.920 --> 00:40:46.320 he told me the next day he said, yeah, the 762 00:40:46.360 --> 00:40:47.639 movers are from Florida. 763 00:40:48.239 --> 00:40:49.440 Oh no, oh no. 764 00:40:49.559 --> 00:40:52.559 I got like physically ill, you know, for days. 765 00:40:52.559 --> 00:40:55.000 And where was he moving? Where was he moving from? 766 00:40:55.039 --> 00:40:55.719 Where to where? 767 00:40:55.960 --> 00:41:02.079 From like the Dea area to Oklahoma? And I, like 768 00:41:02.239 --> 00:41:04.119 you were talking about feelings earlier. 769 00:41:04.199 --> 00:41:06.079 I decided, now I'm going to tell him. You know, 770 00:41:06.119 --> 00:41:09.039 I'm going to say, this is what I've heard on 771 00:41:09.079 --> 00:41:12.519 your show. You know that all the scammers are there 772 00:41:12.559 --> 00:41:15.320 in Florida. And so I told him, you know, I 773 00:41:15.360 --> 00:41:15.960 went through. 774 00:41:16.599 --> 00:41:18.719 And did they take money upfront from him? 775 00:41:19.800 --> 00:41:23.840 You know, he put he put three thousand down and 776 00:41:24.079 --> 00:41:27.039 I I can't tell you the name of the company 777 00:41:27.360 --> 00:41:30.280 at this moment. He wants to. He thought the bank 778 00:41:30.320 --> 00:41:33.199 would protect him, and I was thinking, you know, there's 779 00:41:33.239 --> 00:41:35.960 different kinds of frauds, so I hope the bank does 780 00:41:36.119 --> 00:41:37.039 protect him. 781 00:41:37.039 --> 00:41:42.039 You know, so well, did he send the money out already? 782 00:41:42.239 --> 00:41:45.239 You know, I would say they deducted it from his account. 783 00:41:45.559 --> 00:41:48.639 I tried to tell him to put a how. 784 00:41:48.599 --> 00:41:51.960 Much did they take? How much did they take from him? 785 00:41:52.199 --> 00:41:53.599 Okay, three thousand. 786 00:41:54.800 --> 00:41:57.880 So well, here he's got he's got to close the account. 787 00:41:57.960 --> 00:42:04.119 You know, if Betty, if he doesn't close the account, 788 00:42:04.400 --> 00:42:07.920 they can go back to the account. Even if he changes. 789 00:42:08.199 --> 00:42:12.039 Here's the sick part of this. Even if he changes 790 00:42:12.079 --> 00:42:16.000 the account in the same bank, the bank will still 791 00:42:16.039 --> 00:42:16.480 honor it. 792 00:42:17.000 --> 00:42:18.920 He has to literally leave the bank. 793 00:42:20.199 --> 00:42:22.639 Okay, let me write down what you just said. 794 00:42:22.719 --> 00:42:24.639 Okay, okay, So he has to go what. 795 00:42:24.559 --> 00:42:25.239 Bank is he with? 796 00:42:25.679 --> 00:42:26.119 Account? 797 00:42:26.360 --> 00:42:27.440 Yeah? What bank is he with? 798 00:42:28.639 --> 00:42:30.119 You know, I don't even know his bank. 799 00:42:30.320 --> 00:42:33.320 Okay, He's got to leave the entire banking system and 800 00:42:33.400 --> 00:42:36.840 go to another bank, for example, if it's United, if 801 00:42:36.840 --> 00:42:39.800 it's Chase, if it's he's our first bank. He's got 802 00:42:39.800 --> 00:42:43.079 to go to a completely different company with a completely 803 00:42:43.159 --> 00:42:45.159 brand new account or. 804 00:42:45.159 --> 00:42:45.639 I get it. 805 00:42:45.679 --> 00:42:49.239 I promise you they will tap his account. They will. 806 00:42:49.480 --> 00:42:51.039 They will absolutely tap. 807 00:42:51.320 --> 00:42:51.559 Now. 808 00:42:51.760 --> 00:42:54.280 Three grand right now would be the most he loses. 809 00:42:55.000 --> 00:42:58.159 And here's what's going to happen if he continues. I 810 00:42:58.239 --> 00:42:59.159 know what's going to happen. 811 00:43:00.119 --> 00:43:01.159 Okay, They're going to come. 812 00:43:01.000 --> 00:43:03.239 To pick up the stuff and get more money because 813 00:43:03.280 --> 00:43:04.960 they're going to say it was more than they thought. 814 00:43:06.400 --> 00:43:08.400 Okay, but may I tell you something. 815 00:43:08.679 --> 00:43:09.119 Go ahead. 816 00:43:09.480 --> 00:43:12.159 My other brother was there, the one brother, the eighty 817 00:43:12.239 --> 00:43:12.519 year old. 818 00:43:12.599 --> 00:43:15.960 He's already in Oklahoma with another brother helping him. 819 00:43:16.039 --> 00:43:20.880 Okay, okay. And my youngest brother was there. And because 820 00:43:20.920 --> 00:43:23.960 of your show, I warned those guys, you know, I said, 821 00:43:24.719 --> 00:43:28.119 you know all the red flags. He was my younger brother. 822 00:43:28.480 --> 00:43:31.840 You helped him so much, you empowered him to say 823 00:43:32.280 --> 00:43:34.960 go away, so he could. They wanted more money. 824 00:43:35.360 --> 00:43:36.639 I knew it. Say I knew it. 825 00:43:36.840 --> 00:43:39.440 And when they got the more money then and by 826 00:43:39.440 --> 00:43:41.239 the way, that person isn't the one that got the 827 00:43:41.280 --> 00:43:43.840 three grand. So they all want to take a bite 828 00:43:43.840 --> 00:43:45.559 at the apple. So that guy that showed up to 829 00:43:45.559 --> 00:43:47.880 pick up the stuff wanted more money, then he would 830 00:43:47.880 --> 00:43:50.079 have gotten about two or three grand. And then then 831 00:43:50.119 --> 00:43:52.559 hold on, then they would have taken the stuff to 832 00:43:52.599 --> 00:43:56.079 someone else, and that someone else wanted more money to 833 00:43:56.159 --> 00:43:59.199 deliver it, so they would have hit him three times. 834 00:44:00.800 --> 00:44:05.199 Right, So this is okay. So he has to leave 835 00:44:05.239 --> 00:44:06.920 the banking system, and what. 836 00:44:07.079 --> 00:44:09.960 That particular bank, he has to open a new account. 837 00:44:10.039 --> 00:44:12.360 That's the first thing that's just to insulate him from 838 00:44:12.360 --> 00:44:13.159 future loss. 839 00:44:13.559 --> 00:44:15.039 Then he has to get a real mover. 840 00:44:16.880 --> 00:44:21.400 Okay, And I'm hoping and praying this other brother that's more. 841 00:44:21.239 --> 00:44:21.880 Well to do. 842 00:44:22.679 --> 00:44:24.800 He put it on his own credit card. He hired 843 00:44:24.800 --> 00:44:27.079 another mover and I said where are they from? 844 00:44:27.119 --> 00:44:29.639 And he said Nevada. No, they're supposed to. 845 00:44:29.559 --> 00:44:33.320 Come to No, no, no, why do they keep doing this? 846 00:44:34.039 --> 00:44:37.079 Just hire someone local? Where are they? 847 00:44:37.159 --> 00:44:37.360 Where? 848 00:44:37.400 --> 00:44:38.920 Where does he live? Right now? 849 00:44:41.800 --> 00:44:43.880 The brother helping lives in Texas? 850 00:44:44.239 --> 00:44:49.039 So no, no, I'm talking about the person moving. Are 851 00:44:49.039 --> 00:44:49.960 they in Colorado? 852 00:44:51.719 --> 00:44:54.960 Okay? My one brother is he's there. He's supposed to 853 00:44:54.960 --> 00:44:56.719 be out of his mobile home right now. 854 00:44:57.039 --> 00:45:00.000 But where was that? Okay? Who did anyone pick up 855 00:45:00.039 --> 00:45:01.440 this stuff from the mobile home? 856 00:45:02.760 --> 00:45:07.039 Not yet? Because he sent that He sent the Florida 857 00:45:07.119 --> 00:45:09.480 company away. He said, go away. I'm not giving you 858 00:45:09.480 --> 00:45:10.199 any more money. 859 00:45:11.119 --> 00:45:11.599 Okay. 860 00:45:11.760 --> 00:45:15.280 So now why would he call someone from Nevada? Why 861 00:45:15.320 --> 00:45:18.719 not just call someone from Denver that I know and trust. 862 00:45:19.159 --> 00:45:22.760 Why would he call someone from Nevada or from Florida 863 00:45:23.199 --> 00:45:24.119 or any of those? 864 00:45:24.280 --> 00:45:24.559 Why? 865 00:45:25.920 --> 00:45:28.639 You know? Why? Tom? Because I tried to stop him, 866 00:45:28.679 --> 00:45:29.400 I got killed. 867 00:45:29.519 --> 00:45:31.960 Okay, So I'm asking, can you stop him now. 868 00:45:36.679 --> 00:45:39.639 Hello, Okay, may I ask you, Tom, do you have 869 00:45:39.719 --> 00:45:41.360 a company that you would recommend? 870 00:45:41.639 --> 00:45:41.880 Yes? 871 00:45:41.960 --> 00:45:45.000 I do, Okay, I have, I have a I have 872 00:45:45.280 --> 00:45:46.800 you know what, here's the problem. 873 00:45:46.880 --> 00:45:48.159 Yes, I do, I do. 874 00:45:48.360 --> 00:45:51.320 And and just just hang on and I'll come back 875 00:45:51.320 --> 00:45:56.119 to you. Please, people, there are not many honest movers 876 00:45:56.719 --> 00:46:00.199 and there aren't There are ways to find them, but 877 00:46:00.360 --> 00:46:03.880 you don't go online. And if you do, you got 878 00:46:03.880 --> 00:46:06.840 to know how to evaluate him. You're not gonna get 879 00:46:06.880 --> 00:46:09.159 him out of Nevada. You're not gonna get him out 880 00:46:09.199 --> 00:46:12.000 of Florida. You're not gonna get him out of California. 881 00:46:12.559 --> 00:46:13.159 You're just not. 882 00:46:16.480 --> 00:46:20.000 Okay, hang on, I'm Tom Martino. We have more coming up. 883 00:46:26.719 --> 00:46:29.960 Go with a sure thing Denver's Best roofer Excel Roofing 884 00:46:30.079 --> 00:46:32.719 dot com. You don't pay a cent until you're content. 885 00:46:36.119 --> 00:46:39.280 Time for an insurance check up free, no obligation. In comparison, 886 00:46:39.400 --> 00:46:42.960 call Compass Insurance paying too much your coverage at dozens 887 00:46:43.000 --> 00:46:45.719 of insurance companies find out now three oh three, seven 888 00:46:45.840 --> 00:46:48.639 seven to one help. You'll think you're his only customer 889 00:46:48.679 --> 00:46:50.920 when you choose Frank durand the real estate Man dot 890 00:46:50.960 --> 00:46:54.239 com to list your home with Remax Alliance three oh 891 00:46:54.320 --> 00:47:00.679 three nine two zero sixteen twenty two. I'm Martino troubleshooter 892 00:47:00.719 --> 00:47:02.760 three oh three seven one three talks seven one three 893 00:47:02.760 --> 00:47:05.079 eight two five five eight eight eight Heating dot Com. 894 00:47:05.360 --> 00:47:08.079 It's getting a little cold pretty soon. You're not gonna 895 00:47:08.079 --> 00:47:10.280 be able to get that deep clean for forty five 896 00:47:10.280 --> 00:47:12.599 bucks eight eight eight Heating dot Com. And if you 897 00:47:12.599 --> 00:47:15.360 need a new system, get the high efficiency they offer. 898 00:47:16.559 --> 00:47:20.079 And we're talking about saving thirty to forty percent a month. 899 00:47:20.440 --> 00:47:23.079 Eight eight eight Heating dot Com. Okay, now. 900 00:47:24.440 --> 00:47:31.400 I want to take uh this Betty so Betty Johnson 901 00:47:31.480 --> 00:47:33.199 moving in storage. 902 00:47:34.719 --> 00:47:38.800 Okay, Johnson j O h N ss N, Yeah. 903 00:47:38.719 --> 00:47:44.280 For for Interstate Moving, Johnson Moving in Storage, dur Insantennial. 904 00:47:43.760 --> 00:47:46.400 Forage, no kidding, Oh my gosh. 905 00:47:47.199 --> 00:47:50.440 Okay, now listen, I'm going to tell you something. Here's 906 00:47:50.480 --> 00:47:53.800 something not going to like. You're they're not gonna like 907 00:47:53.840 --> 00:47:55.920 the price they get. Maybe I don't know. I'm not 908 00:47:55.960 --> 00:47:59.880 saying they're exorbitant. They're honest, but it's an honest price, 909 00:48:00.039 --> 00:48:03.880 and they're not gonna because the Internet movers always lowball you, 910 00:48:04.199 --> 00:48:09.920 always lowball you, and then always sock you three times. Okay, 911 00:48:10.440 --> 00:48:13.800 So he lost three grand already he's never going to 912 00:48:13.840 --> 00:48:16.519 get it back. And if he went forward, he would 913 00:48:16.519 --> 00:48:19.440 have lost more and his stuff would have been so 914 00:48:19.800 --> 00:48:25.159 jacked up. I'm so happy that we're stopping this in 915 00:48:25.199 --> 00:48:25.880 its tracks. 916 00:48:27.920 --> 00:48:33.679 Okay, Tom, tell me something about computers. All right, I'll 917 00:48:33.679 --> 00:48:35.800 tell you what the plot is. Evening here. 918 00:48:36.519 --> 00:48:39.159 The other brother that's more well to do, he put 919 00:48:39.280 --> 00:48:41.960 nine hundred down for this Nevada mover. 920 00:48:42.760 --> 00:48:45.880 The deal is that they told him four thousand total. 921 00:48:46.440 --> 00:48:47.880 So the other hand, how did they. 922 00:48:47.880 --> 00:48:49.960 Tell him without seeing it? How did they tell him 923 00:48:49.960 --> 00:48:50.760 without seeing it? 924 00:48:51.840 --> 00:48:54.239 You know? Tom, I told him to wait. I told 925 00:48:54.320 --> 00:48:54.920 him I'm calling. 926 00:48:55.280 --> 00:48:55.920 Well, you know what. 927 00:48:56.079 --> 00:48:58.360 He probably lost the nine hundred bucks. How did he 928 00:48:58.440 --> 00:49:00.920 do it? Did he give his bank information out? 929 00:49:02.639 --> 00:49:04.320 I would say, put it on a credit card? 930 00:49:04.519 --> 00:49:06.599 I well, then he ought to dispute. 931 00:49:06.119 --> 00:49:07.039 It routing numbers? 932 00:49:07.559 --> 00:49:09.559 Okay, I mean, honest. 933 00:49:09.239 --> 00:49:13.320 To god, I mean these guys are they educated people? 934 00:49:15.840 --> 00:49:18.960 My more well to do brother is the others just don't. 935 00:49:19.000 --> 00:49:21.519 The other two are there, you know, they're the people 936 00:49:21.559 --> 00:49:22.159 that make it. 937 00:49:22.239 --> 00:49:24.960 Well, then the well to do brother just got an 938 00:49:25.039 --> 00:49:28.000 education for nine hundred bucks, I doubt. Listen, try to 939 00:49:28.039 --> 00:49:30.559 dispute it. If he put it on a credit card. Again, 940 00:49:30.599 --> 00:49:32.559 if he put it on his bank account, he can 941 00:49:32.599 --> 00:49:34.760 look forward to his bank account being cleaned out in 942 00:49:34.800 --> 00:49:35.280 the future. 943 00:49:35.639 --> 00:49:38.960 So it's really up to him. Okay, Betty, I hate 944 00:49:39.000 --> 00:49:41.159 saying this stuff. I'm telling you and. 945 00:49:41.239 --> 00:49:43.440 No, no, Tom, I need to hear it because I'm 946 00:49:43.639 --> 00:49:46.760 I have to tell them. So. So with the Florida 947 00:49:46.880 --> 00:49:51.800 contract thought I wasn't online with him. Does he have 948 00:49:51.880 --> 00:49:55.039 to cancel that? Does he have to send a statement? 949 00:49:55.159 --> 00:49:55.599 Does he have to? 950 00:49:55.679 --> 00:49:58.280 Well, I would, but it doesn't matter. They're so that 951 00:49:58.320 --> 00:50:00.519 got First of all, the guy is in a underwear 952 00:50:00.519 --> 00:50:02.519 in a basement somewhere on his computer, and he's not 953 00:50:02.599 --> 00:50:05.719 even a mover and or or he's and I know 954 00:50:05.760 --> 00:50:08.119 when people hate when I say this, he's an Israeli 955 00:50:08.199 --> 00:50:11.960 national because ninety nine percent of them are. And they 956 00:50:12.000 --> 00:50:14.639 start moving companies in Florida. I don't know why, but 957 00:50:14.719 --> 00:50:17.920 they do. And that's just a fact of life. And 958 00:50:18.079 --> 00:50:21.639 then they rip people off. Okay, So that's what's going on. 959 00:50:22.039 --> 00:50:24.639 So what they have to do is they have to 960 00:50:25.360 --> 00:50:28.639 he should cancel it. But the more it'll cancel automatically 961 00:50:28.679 --> 00:50:30.719 when he doesn't pay. 962 00:50:30.880 --> 00:50:35.960 Okay, yeah, just so because they're but. 963 00:50:36.039 --> 00:50:38.920 He has to change his banking all right. 964 00:50:38.960 --> 00:50:41.360 Same for the brother, the other brother that just put it. 965 00:50:41.360 --> 00:50:42.800 If you put it on his credit. 966 00:50:42.519 --> 00:50:43.239 Card, no not. 967 00:50:43.280 --> 00:50:45.440 If you put it on a credit card, you have 968 00:50:45.480 --> 00:50:48.039 to cancel the credit card though, and you can't just 969 00:50:48.239 --> 00:50:50.719 change the number. People ask me what do you mean 970 00:50:50.719 --> 00:50:55.599 by that. Let me explain this to you. If you 971 00:50:55.639 --> 00:50:58.599 cancel a bank account and open another bank account in 972 00:50:58.679 --> 00:51:02.760 the same bank, and something comes in on the old 973 00:51:02.800 --> 00:51:06.559 bank account, the bank doesn't look to see if it's legitimate. 974 00:51:07.119 --> 00:51:11.360 They simply transfer it to the new bank account. And 975 00:51:11.440 --> 00:51:14.159 why would they do that, Because when you open up 976 00:51:14.199 --> 00:51:17.719 accounts at that bank, you sign what's called a cross 977 00:51:18.119 --> 00:51:23.280 collateralization agreement. It should really be called a cross pollination agreement. 978 00:51:23.679 --> 00:51:26.840 So what that means is this, anything on that old 979 00:51:26.880 --> 00:51:30.719 account can be transferred to your new account to settle 980 00:51:30.760 --> 00:51:34.480 it any ach that comes in. Now, I want to 981 00:51:34.519 --> 00:51:38.519 tell you something about banks. My god, people don't know this. 982 00:51:39.760 --> 00:51:45.159 When it comes to banks. They never check. 983 00:51:45.320 --> 00:51:51.360 The authenticity of an ac H. That's just a fact 984 00:51:51.360 --> 00:51:52.360 of life. 985 00:51:52.760 --> 00:51:58.079 Anyone with your anyone with your account number and your 986 00:51:58.159 --> 00:52:02.000 routing number can rob your bank. They don't need a gun, 987 00:52:02.400 --> 00:52:05.599 they don't need a knife. And if a banker tells 988 00:52:05.599 --> 00:52:10.599 you that's not possible, they are lying to you. Now 989 00:52:11.639 --> 00:52:15.280 you may say, well it wasn't legit. I'll get my 990 00:52:15.360 --> 00:52:21.519 money back. No, you won't. Okay, sometimes a bank might 991 00:52:21.639 --> 00:52:25.079 do it sometimes, but most of the time, if an 992 00:52:25.159 --> 00:52:28.760 ach comes in, they honor it. They do not check 993 00:52:28.800 --> 00:52:33.440 with you, they do not tell you, They just send 994 00:52:33.800 --> 00:52:39.719 the money. Now that's the sad banking secret. No one 995 00:52:39.760 --> 00:52:40.440 wants you to know. 996 00:52:41.360 --> 00:52:44.000 That's it. Now, let's talk about credit cards. 997 00:52:44.760 --> 00:52:49.599 You think, oh, I'll just cancel the credit card and 998 00:52:49.679 --> 00:52:54.119 get another one, like with Capital One or anyone. When 999 00:52:54.159 --> 00:53:00.000 you do that, it's the same account, just a different card, 1000 00:53:00.400 --> 00:53:04.280 same thing. If a charge comes into that card and 1001 00:53:04.320 --> 00:53:08.159 that card is closed, they put it on the new card. 1002 00:53:08.440 --> 00:53:10.960 So you might think, wait a minute, whenever I lose 1003 00:53:11.000 --> 00:53:12.840 a card, they tell me to do that. 1004 00:53:14.119 --> 00:53:17.159 And it's for nothing. It's for nothing. 1005 00:53:17.239 --> 00:53:20.239 Because all that person has to do when they send 1006 00:53:20.280 --> 00:53:24.840 the charge in is say it's a recurring transaction and 1007 00:53:24.880 --> 00:53:26.440 it's honored by the new card. 1008 00:53:26.840 --> 00:53:27.639 So what do you do. 1009 00:53:28.480 --> 00:53:32.880 You have to change credit card issuers and start. 1010 00:53:32.760 --> 00:53:36.199 A whole new account again. 1011 00:53:36.599 --> 00:53:39.199 If they don't tell you that at the credit card company, 1012 00:53:39.480 --> 00:53:45.840 they're lying to you. You see, this show is about truth. 1013 00:53:48.000 --> 00:53:51.199 There you go, that's the said. So your brothers, your 1014 00:53:51.239 --> 00:53:54.599 brothers keep just digging their hole because they think they 1015 00:53:54.639 --> 00:53:55.440 know what they're doing. 1016 00:53:56.400 --> 00:53:57.760 I gotta move on. Thank you, Betty. 1017 00:53:57.800 --> 00:53:59.639 Three h three seven to one to three talk seven 1018 00:53:59.679 --> 00:54:03.000 one three eight two five five. Did she ever send 1019 00:54:03.079 --> 00:54:06.880 us that hoa letter about the increase or excuse me 1020 00:54:06.920 --> 00:54:09.920 about the changing electrical panels? I want to help her, 1021 00:54:10.079 --> 00:54:14.400 Not yet, Okay, Sandy has a question on a landlord. Sandy, 1022 00:54:14.480 --> 00:54:16.239 I'm Tom Martinez. What's going on, Sandy? 1023 00:54:16.920 --> 00:54:17.920 Hey, good morning, Tom. 1024 00:54:17.960 --> 00:54:19.360 Listen to you for a long long time. 1025 00:54:19.400 --> 00:54:20.360 Thank you, Sam. 1026 00:54:21.320 --> 00:54:23.400 We have I taken a lot of your advice. 1027 00:54:24.599 --> 00:54:28.119 We have a rental house and it is vacant at 1028 00:54:28.119 --> 00:54:31.440 the moment, and they just moved out. I'm just wondering 1029 00:54:31.960 --> 00:54:35.679 if the new laws are so restrictive. And we're not 1030 00:54:35.840 --> 00:54:40.039 in Denver County, We're in Jefferson. But there's so many new. 1031 00:54:39.840 --> 00:54:43.159 Laws, that's right, new eviction laws, which means, by the way, 1032 00:54:43.239 --> 00:54:44.400 let me just explain this to you. 1033 00:54:44.480 --> 00:54:47.119 In general, you're a landlord when. 1034 00:54:46.960 --> 00:54:50.039 You rent out a place, even if it's month to 1035 00:54:50.119 --> 00:54:55.440 month or a yearly lease, you are bound to keep them. 1036 00:54:55.840 --> 00:55:04.880 Unless you have a just cause to get rid of them. 1037 00:55:05.039 --> 00:55:09.000 You're bound you have to keep them. So what are 1038 00:55:09.079 --> 00:55:13.800 just causes? There are fewer than you think. Okay, I 1039 00:55:13.800 --> 00:55:16.159 don't want to give you legal advice as a landlord 1040 00:55:16.280 --> 00:55:21.880 right now, but you can call O'Brien Legal Services LS law. 1041 00:55:22.480 --> 00:55:23.719 He'd be happy to help you. 1042 00:55:23.639 --> 00:55:27.079 As a landlord to make up the lease the proper 1043 00:55:27.079 --> 00:55:30.000 way and to make sure you don't get stuck. There 1044 00:55:30.119 --> 00:55:34.920 are just causes, but they must be just causes according 1045 00:55:34.920 --> 00:55:45.159 to the law. So in essence, all leases are perpetual leases. Yeah, 1046 00:55:45.679 --> 00:55:50.480 you see that, and you can thank Jared Newsom for that. 1047 00:55:51.880 --> 00:55:53.599 Jared Newsom polus. 1048 00:55:56.679 --> 00:55:59.239 We should really, what we really should do is just 1049 00:55:59.280 --> 00:56:03.960 call ourselves California West. It would just be easier, and 1050 00:56:04.400 --> 00:56:07.400 then just adopt all their laws because that's what he wants. 1051 00:56:07.559 --> 00:56:10.840 I swear to God, he doesn't have a thought that's original. 1052 00:56:11.360 --> 00:56:13.320 Let's see what should I do next. Let's see. I'll 1053 00:56:13.320 --> 00:56:16.360 go and ask Gavin. But that's what's going on. 1054 00:56:17.159 --> 00:56:20.360 And by the way, if you looked at the map 1055 00:56:20.400 --> 00:56:24.280 of the country, Colorado's still that little blue island in 1056 00:56:24.360 --> 00:56:28.320 California with him, I mean, they love it, and it'll 1057 00:56:28.360 --> 00:56:32.480 be to their detriment the state. You know what, God Almighty, 1058 00:56:32.519 --> 00:56:34.360 what a great state at once was what a great 1059 00:56:34.360 --> 00:56:38.280 city the new mayor's And by the way, they didn't 1060 00:56:38.320 --> 00:56:42.360 they just increase the taxes for for aid. 1061 00:56:42.719 --> 00:56:46.480 They did, they did. Our taxes will go up even more. 1062 00:56:46.519 --> 00:56:46.719 Now. 1063 00:56:47.519 --> 00:56:50.039 I didn't mean to rag on you, Sandy, but call 1064 00:56:50.119 --> 00:56:53.079 ols Law O'Brien Legal Services. Let me give you that number. 1065 00:56:53.079 --> 00:56:56.000 I'm serious about it. He's a good guy. And by 1066 00:56:56.000 --> 00:56:59.559 the way, he's not political at all, by the way 1067 00:56:59.599 --> 00:57:02.719 I was saying all this stuff. He's just an attorney. 1068 00:57:02.719 --> 00:57:04.760 He's a great guy. He knows real estate. Seven to 1069 00:57:04.960 --> 00:57:12.000 zero three seven zero, seventy three eighty eight. That's O'Brien 1070 00:57:12.119 --> 00:57:21.960 Legal Services. We got more coming right up. Go with 1071 00:57:22.039 --> 00:57:25.599 a sure thing Denver's best roofer Excel Roofing dot com. 1072 00:57:25.639 --> 00:57:31.400 You don't pay a cent until you're content. Time for 1073 00:57:31.440 --> 00:57:35.199 an insurance checkup free, no obligation. In comparison, call Compass 1074 00:57:35.239 --> 00:57:38.480 Insurance paying too much your coverage at dozens of insurance 1075 00:57:38.519 --> 00:57:41.239 companies find out now three all three, seven, seven to one. 1076 00:57:41.360 --> 00:57:41.639 Help. 1077 00:57:41.800 --> 00:57:44.440 You'll think you're his only customer when you choose Frank 1078 00:57:44.480 --> 00:57:46.960 durand the real estate man dot com to list your 1079 00:57:46.960 --> 00:57:50.079 home with Remax Alliance three all three nine two zero 1080 00:57:50.239 --> 00:58:00.119 sixteen twenty two. Hi Tom Martino, your troubleshooter three L 1081 00:58:00.199 --> 00:58:03.239 three seven one three talk seven one three eight. 1082 00:58:03.079 --> 00:58:05.119 Two five five. By the way, thanks for joining us. 1083 00:58:05.199 --> 00:58:07.079 And by the if you ever get a chance, go 1084 00:58:07.119 --> 00:58:09.480 to YouTube on the YouTube channel and join us, and 1085 00:58:09.840 --> 00:58:11.679 I think you'll love it on and off the air, 1086 00:58:11.719 --> 00:58:14.760 and sometimes it's livelier than others. But we always have 1087 00:58:14.840 --> 00:58:18.159 our morons talking to each other on there. That's what 1088 00:58:18.199 --> 00:58:23.519 I affectionately call them, our YouTube morons, and that means 1089 00:58:23.559 --> 00:58:27.039 that's a compliment. By day, Lou wants to talk about 1090 00:58:28.000 --> 00:58:29.679 an autobody shop, or. 1091 00:58:29.639 --> 00:58:32.480 He has a question, Go ahead, Lou, what's happening? Lou? 1092 00:58:33.880 --> 00:58:35.519 Hey, Tom, I got a simple question. 1093 00:58:35.599 --> 00:58:37.480 I live in the in the front range. But my 1094 00:58:37.639 --> 00:58:41.199 son is temporarily living in Denver with his brother and 1095 00:58:41.239 --> 00:58:45.199 he was in a motor vehicle accident and everything is fine, 1096 00:58:45.199 --> 00:58:46.920 but his car is on the side of the road 1097 00:58:46.960 --> 00:58:48.079 in the street right now. 1098 00:58:48.480 --> 00:58:50.199 Now, is this your son and your son in law? 1099 00:58:50.239 --> 00:58:54.559 You say no, my son and he answered the vehicle together, 1100 00:58:54.599 --> 00:58:56.400 so okay, sure, okay. 1101 00:58:56.559 --> 00:59:00.159 So Soun's car. Where is it right now? 1102 00:59:00.599 --> 00:59:03.360 It's on in front of his brother's house in Denver 1103 00:59:03.440 --> 00:59:04.079 on the street. 1104 00:59:04.679 --> 00:59:07.719 Okay, it's not going to stay there long, you know. 1105 00:59:07.840 --> 00:59:10.280 You understand that is either going to be robbed or 1106 00:59:10.480 --> 00:59:13.159 stripped or it's going to be taken away by the city. 1107 00:59:13.280 --> 00:59:15.840 What city is it? 1108 00:59:16.280 --> 00:59:17.320 What it would be Denver? 1109 00:59:17.880 --> 00:59:18.320 Okay? 1110 00:59:18.679 --> 00:59:22.920 And is he in the snow area where they plow? 1111 00:59:23.400 --> 00:59:24.760 I guess he would be, yes. 1112 00:59:25.400 --> 00:59:27.199 I mean do they plow that street. A lot of 1113 00:59:27.199 --> 00:59:28.320 streets they don't plow. 1114 00:59:29.920 --> 00:59:32.320 I believe they. I believe they plow that street. And 1115 00:59:33.159 --> 00:59:34.679 so really, how bad. 1116 00:59:34.559 --> 00:59:36.320 Is the car? Is it drivable at all? 1117 00:59:37.639 --> 00:59:40.639 No, it's probably it might end up being totaled. Actually, 1118 00:59:40.719 --> 00:59:45.519 it's a twenty twelve Ford Mustang, and we had an 1119 00:59:45.519 --> 00:59:48.199 adjuster out to look at it from the insurance company. 1120 00:59:48.239 --> 00:59:51.679 We haven't quite heard back from them yet, because I 1121 00:59:51.719 --> 00:59:55.239 thought before we got it towed away to a repair shop, 1122 00:59:55.719 --> 00:59:57.719 we should maybe just have an adjuster check it, because 1123 00:59:57.719 --> 01:00:00.440 if they're going to total it, you know, why even 1124 01:00:00.440 --> 01:00:01.719 bring it to a repair. 1125 01:00:01.400 --> 01:00:04.719 Shop because that's where they want to see it, and 1126 01:00:05.159 --> 01:00:08.639 they'll pay for that. Most assurance policies will pay for 1127 01:00:08.760 --> 01:00:10.039 towing it to a body shop. 1128 01:00:11.280 --> 01:00:13.199 Well, and I'm not too worried about that. We can 1129 01:00:13.239 --> 01:00:15.119 get a towed to the body to the body shop. 1130 01:00:15.119 --> 01:00:17.559 But I was checking, you know, your referral list, and 1131 01:00:17.559 --> 01:00:19.440 I don't see any body shops. I don't know if 1132 01:00:19.440 --> 01:00:20.280 you guys have anything. 1133 01:00:20.400 --> 01:00:25.800 Well, here's the problem. We've really been deficient on some 1134 01:00:25.920 --> 01:00:29.400 categories because it's hard to find good people. 1135 01:00:29.960 --> 01:00:33.400 It's not to say we can't make a recommendation, but 1136 01:00:33.480 --> 01:00:35.760 as far as officially on the referral list. 1137 01:00:36.360 --> 01:00:38.679 We may not have anybody. But I want to know this, 1138 01:00:39.599 --> 01:00:43.280 what where are you? What area? Well? 1139 01:00:43.320 --> 01:00:47.280 He is on East twenty fifth Street and Downing in Denver, 1140 01:00:48.480 --> 01:00:50.360 okay five points five points. 1141 01:00:50.400 --> 01:00:54.639 Okay, So if he needs a good there's a good 1142 01:00:54.639 --> 01:00:55.280 body shop. 1143 01:00:55.320 --> 01:00:55.880 And Aurora. 1144 01:00:57.039 --> 01:01:00.000 I thought it was Aurora or Autobody, but they've been 1145 01:01:00.599 --> 01:01:01.719 They used to be with us. 1146 01:01:01.760 --> 01:01:06.519 They're good people. Let me make sure they're there, you know. 1147 01:01:07.039 --> 01:01:11.480 Again, I apologize that we won't just put someone on 1148 01:01:11.519 --> 01:01:14.239 the referral list to fill. 1149 01:01:15.519 --> 01:01:16.239 A vacancy. 1150 01:01:17.199 --> 01:01:22.599 No, it's Colorado Autobody. Yeah, Colorado Auto Body. They're not 1151 01:01:22.679 --> 01:01:27.519 bad people. We used to have them, you know. And 1152 01:01:27.920 --> 01:01:30.760 I'll tell you what though, there are some people over 1153 01:01:30.800 --> 01:01:35.280 the years. I can tell you where we don't get complaints. 1154 01:01:36.880 --> 01:01:39.960 That's one of them. 1155 01:01:40.000 --> 01:01:43.280 Another one is I don't Perry and Terry, I don't 1156 01:01:43.280 --> 01:01:44.239 know they're still around. 1157 01:01:44.440 --> 01:01:44.760 Again. 1158 01:01:45.320 --> 01:01:47.880 See so many companies come and go. I've been here 1159 01:01:47.920 --> 01:01:51.079 for so long. Perry and Terry used to be a 1160 01:01:51.119 --> 01:01:55.800 wonderful auta body shop. And again they're still there. They 1161 01:01:55.840 --> 01:01:57.480 have five star ratings. 1162 01:01:58.239 --> 01:02:02.119 And Perry and Terry, Terry and. 1163 01:02:02.039 --> 01:02:03.320 Terry, uh huh. 1164 01:02:03.800 --> 01:02:06.239 And then we're not talking cheap now, we're talking good 1165 01:02:06.320 --> 01:02:07.199 autobody shops. 1166 01:02:07.280 --> 01:02:10.960 Right yeah, Now, I mean if we can get it fixed, 1167 01:02:10.960 --> 01:02:12.199 we're going to get it fixed the right way. 1168 01:02:12.199 --> 01:02:15.400 Well, yeah, if you're going to value the car, they 1169 01:02:15.440 --> 01:02:18.440 can do that too, or not value, but value to 1170 01:02:19.000 --> 01:02:21.519 give you an accurate price so you can get it 1171 01:02:21.559 --> 01:02:24.039 total if you need to. And again you're going to 1172 01:02:24.119 --> 01:02:26.480 have to deal with your insurance company on the total 1173 01:02:26.559 --> 01:02:29.440 value of the car. But if you ever have and 1174 01:02:29.519 --> 01:02:31.920 most insurance companies they're going to try to low ball 1175 01:02:32.000 --> 01:02:34.039 you on the value. Okay, they're just going to try 1176 01:02:34.079 --> 01:02:37.199 to do that. Whose fault was this accident? 1177 01:02:38.599 --> 01:02:40.960 It was probably his, yes, okay. 1178 01:02:40.760 --> 01:02:44.400 So on the value of the car, if you need, 1179 01:02:44.480 --> 01:02:48.159 ever need help establishing the value. And you think your 1180 01:02:48.159 --> 01:02:52.320 insurance is being unfair to you, you need to call 1181 01:02:53.760 --> 01:02:55.639 You need to go on a refer list refer list 1182 01:02:55.679 --> 01:02:58.960 dot com, and you need to go to petty details 1183 01:02:59.039 --> 01:03:03.679 p E T T Y Petty Details, Okay, and they 1184 01:03:03.679 --> 01:03:09.360 can give you a pretty good price petty details. Yeah, 1185 01:03:09.400 --> 01:03:13.119 so start there. And again, let's see, I was going 1186 01:03:13.199 --> 01:03:16.920 to tell you about some other I believe Caliber, Caliber 1187 01:03:17.039 --> 01:03:20.239 is it Caliber Collision, that they're not bad and I'm 1188 01:03:20.239 --> 01:03:23.960 only going by I'm only going by complaint history. We 1189 01:03:24.039 --> 01:03:29.239 haven't gotten complaints about Caliber either. All right, So Caliber, 1190 01:03:29.639 --> 01:03:32.079 Perry and Terry, Colorado Autobody. 1191 01:03:32.719 --> 01:03:34.880 There's there's some really good body shops. 1192 01:03:36.280 --> 01:03:39.079 Okay, okay, okay, I wouldn't. 1193 01:03:38.719 --> 01:03:40.400 Go, I wouldn't go to like fast food ones. 1194 01:03:40.440 --> 01:03:43.920 But yes, you know what you mean, and you can 1195 01:03:43.960 --> 01:03:44.440 tell it. 1196 01:03:46.199 --> 01:03:48.519 Sounds like rather than waiting to hear from this adjuster 1197 01:03:48.960 --> 01:03:51.639 that we should just get the car towed away, then well, of. 1198 01:03:51.599 --> 01:03:53.320 Course you should, or you're gonna lose it. I mean 1199 01:03:53.360 --> 01:03:56.079 either one. I mean, and adjusters don't like coming to 1200 01:03:56.159 --> 01:03:58.360 houses to do that, especially in bad weather. 1201 01:03:58.440 --> 01:04:00.559 But you know it's up to you. 1202 01:04:00.920 --> 01:04:03.920 They did, they did, They came three days ago. 1203 01:04:04.280 --> 01:04:07.000 Oh so they already they are, Oh they already then 1204 01:04:07.559 --> 01:04:08.079 valued it. 1205 01:04:09.440 --> 01:04:12.119 Well they didn't they they came on Monday. 1206 01:04:12.360 --> 01:04:14.199 But they will value it, is what I mean. They've 1207 01:04:14.199 --> 01:04:15.320 already examined it. 1208 01:04:16.559 --> 01:04:19.719 Yeah, well technically, but we haven't heard anything back. And 1209 01:04:20.239 --> 01:04:21.800 I'm waiting for days here, you know. 1210 01:04:22.000 --> 01:04:24.800 And yeah, you will on the street, you will, you'll 1211 01:04:24.800 --> 01:04:26.639 hear from them. I mean, if they came out, they're 1212 01:04:26.679 --> 01:04:29.840 going to do something. Three all three seven one three 1213 01:04:29.920 --> 01:04:32.760 talk three all three seven one three eight two five five. 1214 01:04:32.800 --> 01:04:35.360 Speaking of cars, one Clear Choice Garage Doors will take 1215 01:04:35.360 --> 01:04:37.599 a look at your garage doors and do an inspection. 1216 01:04:37.679 --> 01:04:39.440 I think it's like eighty bucks if you're moving into 1217 01:04:39.480 --> 01:04:39.800 a house. 1218 01:04:39.960 --> 01:04:42.800 But they also do complete openers, any part of the opener, 1219 01:04:42.880 --> 01:04:45.840 any part of the door, complete doors, and they're factory 1220 01:04:45.880 --> 01:04:51.760 authorized for most doors. That's one Clear Choice Doors dot Com. 1221 01:04:51.880 --> 01:04:54.960 And I'm telling you no one does a better job. 1222 01:04:56.119 --> 01:04:59.679 Seven to zero three seven zero thirty nine eighty seven 1223 01:05:06.400 --> 01:05:09.639 Go with a sure thing Denver's Best roofer Excel Roofing 1224 01:05:09.760 --> 01:05:14.800 dot com. You don't pay a cent until you're contents 1225 01:05:15.800 --> 01:05:18.960 time for an insurance check up free, no obligation. In comparison, 1226 01:05:19.079 --> 01:05:22.679 call Compass Insurance paying too much your coverage at dozens 1227 01:05:22.679 --> 01:05:25.400 of insurance companies. Find out now three oh three seven 1228 01:05:25.400 --> 01:05:27.760 to seven to one help. You'll think you're his only 1229 01:05:27.840 --> 01:05:30.320 customer when you choose Frank durand the real estate man 1230 01:05:30.360 --> 01:05:33.760 dot com to list your home with Remax Alliance three 1231 01:05:33.840 --> 01:05:40.800 oh three nine two zero sixteen twenty two. Hi Tom 1232 01:05:40.800 --> 01:05:44.199 Martino three oh three seven one three talk seven one 1233 01:05:44.199 --> 01:05:45.519 three eight two five five. 1234 01:05:45.679 --> 01:05:47.760 Rich, We've had steady calls. 1235 01:05:47.920 --> 01:05:50.280 Keep calling and you can always call three oh three 1236 01:05:50.320 --> 01:05:52.639 Martino at any time and we'll line you up for 1237 01:05:52.679 --> 01:05:53.000 a show. 1238 01:05:53.079 --> 01:05:53.960 Rich, what's going on? 1239 01:05:56.400 --> 01:05:56.679 Sure? 1240 01:05:56.760 --> 01:05:59.079 I was actually just calling about a problem I'm having 1241 01:05:59.079 --> 01:06:02.599 with Excel and or and claim that I had put in. 1242 01:06:03.480 --> 01:06:05.239 Okay, so what's going on with Excel? 1243 01:06:07.360 --> 01:06:10.000 We had and I'm not sure exactly what happened, but 1244 01:06:10.079 --> 01:06:13.639 some type of a short in our backyard. So it 1245 01:06:13.639 --> 01:06:15.079 didn't happen at my box, but. 1246 01:06:15.079 --> 01:06:16.440 At their supply coming in. 1247 01:06:16.800 --> 01:06:18.800 Now, how do you know how do you know you 1248 01:06:18.840 --> 01:06:19.679 had a short? 1249 01:06:21.360 --> 01:06:22.920 Well, I don't know if it's a short. All I 1250 01:06:22.960 --> 01:06:25.320 know is the technician that came out. So it started 1251 01:06:25.320 --> 01:06:28.719 off fire our box in the backyard, and then it 1252 01:06:29.039 --> 01:06:30.320 electrified my box. 1253 01:06:30.400 --> 01:06:32.880 I tried to go and oh my goodness, wait a minute. 1254 01:06:32.960 --> 01:06:35.000 So you just happen to look out one day and 1255 01:06:35.039 --> 01:06:38.960 see a fire in your junction box our neighbor. 1256 01:06:39.400 --> 01:06:42.360 Actually it was during the holiday, the last holiday came. 1257 01:06:42.360 --> 01:06:45.079 And the neighbor noticed it while we're in the house. Correct, 1258 01:06:46.719 --> 01:06:49.320 And where what box are you talking about? 1259 01:06:49.360 --> 01:06:51.800 Are you talking about the transformer that goes to your 1260 01:06:51.880 --> 01:06:55.599 house or something else that affects more than just your house? 1261 01:06:56.920 --> 01:07:00.400 So I know that to shut it off day after 1262 01:07:00.440 --> 01:07:01.639 shot off several houses. 1263 01:07:02.199 --> 01:07:04.880 So the fire the box was in a junction box. 1264 01:07:04.960 --> 01:07:08.480 It wasn't just your house, correct. 1265 01:07:08.719 --> 01:07:12.639 I think it just affected my home only though, until 1266 01:07:12.679 --> 01:07:13.719 they shut off the supply. 1267 01:07:16.039 --> 01:07:18.280 Okay, So what happened. 1268 01:07:17.920 --> 01:07:22.400 Then, well, electrified my box. I did try to go 1269 01:07:22.440 --> 01:07:24.199 out and shut shut it off. 1270 01:07:25.039 --> 01:07:26.280 Now what do you mean shut off? 1271 01:07:26.360 --> 01:07:26.440 What? 1272 01:07:26.719 --> 01:07:28.159 Shut off? Your break? 1273 01:07:28.280 --> 01:07:28.480 Mean? 1274 01:07:29.079 --> 01:07:32.000 Yeah? Okay, okay, what. 1275 01:07:32.079 --> 01:07:34.920 Happened shocked me? Oh, shocked me? 1276 01:07:35.079 --> 01:07:37.599 So you know, of course, So it shocked you when 1277 01:07:37.639 --> 01:07:40.960 you tried to touch the the off switch. 1278 01:07:42.679 --> 01:07:45.880 No, just even open my box, that's what I mean. 1279 01:07:46.000 --> 01:07:48.559 Oh oh oh, just to even open it. The whole 1280 01:07:48.559 --> 01:07:49.760 thing was electrified. 1281 01:07:50.840 --> 01:07:51.840 Correct, yes, wow? 1282 01:07:51.920 --> 01:07:54.239 And then and in the house. 1283 01:07:54.480 --> 01:07:58.159 My my wife was baking, the oven blew out. A 1284 01:07:58.159 --> 01:08:00.719 lot of different things did happen? I mean a multitude 1285 01:08:00.760 --> 01:08:04.480 a list of things that actually went out. 1286 01:08:04.960 --> 01:08:10.039 And now are they denying it's their problem? 1287 01:08:10.119 --> 01:08:10.440 Yes? 1288 01:08:11.119 --> 01:08:14.320 Through the claim process, yes they are saying that they 1289 01:08:14.440 --> 01:08:18.560 recognize that it happened, but due to some state statute 1290 01:08:18.640 --> 01:08:19.600 that they're not liable. 1291 01:08:21.000 --> 01:08:25.359 Did they quote the statute? 1292 01:08:27.279 --> 01:08:27.760 They did? 1293 01:08:28.000 --> 01:08:30.319 And I don't have any of that stuff in front 1294 01:08:30.359 --> 01:08:30.560 of me. 1295 01:08:30.640 --> 01:08:31.720 I do apologize. 1296 01:08:31.760 --> 01:08:33.039 My wife's been working really hard. 1297 01:08:33.199 --> 01:08:34.920 How much did all of this come to? 1298 01:08:37.479 --> 01:08:39.800 Roughly around six or seven thousand dollars? 1299 01:08:40.079 --> 01:08:43.199 Oh my goodness. Now you do have homeowner's insurance that 1300 01:08:43.279 --> 01:08:43.960 will cover it. 1301 01:08:45.560 --> 01:08:48.760 We do, and that's I think that's one of the 1302 01:08:48.800 --> 01:08:50.399 main reasons I wanted to call you, is just to 1303 01:08:50.399 --> 01:08:51.119 get advice. 1304 01:08:52.000 --> 01:08:54.159 But I'd hate to make a claim knowing that it 1305 01:08:54.199 --> 01:08:55.000 counts against me. 1306 01:08:55.279 --> 01:08:57.720 All right, why don't you hold on and we'll get 1307 01:08:57.760 --> 01:08:58.760 our insurance expert. 1308 01:08:58.840 --> 01:09:02.119 Hang on, Okay, go with a. 1309 01:09:02.119 --> 01:09:05.560 Sure thing Denver's Best roofer excel roofing dot com. 1310 01:09:05.600 --> 01:09:09.720 You don't pay a cent until you're content, leave. 1311 01:09:11.000 --> 01:09:14.159 Time for an insurance check up, free no obligation comparison 1312 01:09:14.319 --> 01:09:17.880 call Compass insurance, pay too much your coverage at dozens 1313 01:09:17.880 --> 01:09:20.600 of insurance companies. Find out now three oh three seven 1314 01:09:20.720 --> 01:09:23.479 seven to one help. You'll think you're his only customer 1315 01:09:23.560 --> 01:09:25.800 when you choose Frank durand the real estate man dot 1316 01:09:25.840 --> 01:09:29.159 com to list your home with Remax Alliance three oh 1317 01:09:29.199 --> 01:09:31.119 three nine two zero sixteen twenty two. 1318 01:09:31.920 --> 01:09:37.479 Ye rip tough. 1319 01:09:38.920 --> 01:09:46.079 You need so you don't have run anxiousness fast as 1320 01:09:46.079 --> 01:09:46.560 we can. 1321 01:09:47.880 --> 01:09:49.159 Shooter's gonna help. 1322 01:09:49.439 --> 01:09:56.920 Come Dix is the Troubleshooter Show. No, Tom Martinez, Hi, how. 1323 01:09:56.720 --> 01:09:57.319 Are you doing? 1324 01:09:58.840 --> 01:10:01.960 Let's talk about solving problem's, answering your questions, taking your 1325 01:10:01.960 --> 01:10:06.159 complaints as I've been doing for nearly fifty years, forty 1326 01:10:06.239 --> 01:10:09.600 five in Denver, well, actually more than fifty years outside 1327 01:10:09.600 --> 01:10:11.760 of Denver, but let's say nearly fifty. 1328 01:10:11.439 --> 01:10:12.560 In Denver forty five years. 1329 01:10:12.600 --> 01:10:15.760 Actually are forty six now, and we have Henry Breast 1330 01:10:15.800 --> 01:10:18.960 with us from Excel Roofing quickly, Henry, does this weather 1331 01:10:19.039 --> 01:10:21.439 change anything? Obviously you're not going to be installing roofs. 1332 01:10:21.439 --> 01:10:24.359 Any tips for people? What can you work on right now? 1333 01:10:24.359 --> 01:10:25.960 What should people be calling about? 1334 01:10:26.199 --> 01:10:27.920 You know, the main thing that people should be aware 1335 01:10:27.960 --> 01:10:31.279 of is just their insulation and also leakage. So a 1336 01:10:31.279 --> 01:10:33.439 lot of homes in Denver, it's actually about nine out 1337 01:10:33.439 --> 01:10:36.279 of ten homes are under insulated, and it's really important 1338 01:10:36.319 --> 01:10:38.159 to bring that insulation up to code. 1339 01:10:38.239 --> 01:10:40.680 In the ceiling absolutely, I mean there's walls. 1340 01:10:40.760 --> 01:10:42.239 You guys don't do insulation, right. 1341 01:10:42.520 --> 01:10:45.399 We absolutely do insulation in the ceiling. Oh I didn't 1342 01:10:45.399 --> 01:10:47.359 know that. Okay, So for the addic, not the rest 1343 01:10:47.399 --> 01:10:50.199 of the walls, right with the ceiling. And what that 1344 01:10:50.319 --> 01:10:52.399 does is it causes a lot less stress on your 1345 01:10:52.399 --> 01:10:56.600 AC unit you're heating. It's much more efficient, right. And 1346 01:10:56.600 --> 01:10:58.600 so there's a lot there's a lot of companies out 1347 01:10:58.640 --> 01:10:59.600 there that want to. 1348 01:10:59.680 --> 01:11:01.199 Just do the roof, right. 1349 01:11:01.279 --> 01:11:02.199 We're not like that. 1350 01:11:02.239 --> 01:11:03.720 We'll do all the repairs. 1351 01:11:03.720 --> 01:11:08.079 We'll take care of your full system insulation, you know, shingles, repairs, 1352 01:11:08.159 --> 01:11:08.880 anything like that. 1353 01:11:09.000 --> 01:11:11.640 Leaks, not just replaced, not just replacements. 1354 01:11:11.960 --> 01:11:14.359 And then what you did for me was the ventilation. 1355 01:11:14.039 --> 01:11:16.800 Of the attic absolutely, and that ties right back into 1356 01:11:16.800 --> 01:11:19.520 the insulation, making sure that that hot air stays in 1357 01:11:19.600 --> 01:11:22.479 the house in this in the winter, and that cold air. 1358 01:11:22.800 --> 01:11:24.199 You know, it's it's. 1359 01:11:24.079 --> 01:11:27.199 More you want convective currents going through the attic. 1360 01:11:27.720 --> 01:11:30.000 You want that exchange of air in the attic. 1361 01:11:29.760 --> 01:11:31.680 And with your whole house fan, we need to make 1362 01:11:31.680 --> 01:11:34.000 sure that all of that air has somewhere to go, right, 1363 01:11:34.039 --> 01:11:35.840 And so that's what we did on your attic, is 1364 01:11:35.920 --> 01:11:38.359 adding those fans to pull out that. 1365 01:11:38.359 --> 01:11:41.960 Air, right. Yeah, And there're two different things. Attic ventilation 1366 01:11:42.119 --> 01:11:44.760 is separate from whole house fans. So just keep that 1367 01:11:44.800 --> 01:11:47.199 in mind. So I left off with Betty, I'll go 1368 01:11:47.520 --> 01:11:48.680 just you know I did, and I'm gonna go back 1369 01:11:48.680 --> 01:11:51.479 to Betty. And then then what happened to uh, let's see, 1370 01:11:51.640 --> 01:11:55.279 we did have Cynthia, and what are we gonna do 1371 01:11:55.319 --> 01:11:59.079 with Cynthia? We were gonna get that letter and then 1372 01:11:59.119 --> 01:12:01.399 I'm gonna try to help perfined an electrician? 1373 01:12:02.079 --> 01:12:05.279 Is that right? Kachina? Is she's sending that to us? Yes, 1374 01:12:05.319 --> 01:12:07.079 that is corrects all right? 1375 01:12:07.439 --> 01:12:12.000 So Steve is calling, and I believe Steve, this was 1376 01:12:12.159 --> 01:12:17.760 during Colorado's first recession. It wasn't in the two thousand 1377 01:12:17.800 --> 01:12:19.600 and nine ten time, was it? 1378 01:12:20.960 --> 01:12:21.119 Yeah? 1379 01:12:21.159 --> 01:12:23.159 It was, Oh, it was the okay, it was the 1380 01:12:23.199 --> 01:12:26.640 great recession. I remember. So you called and said, look, 1381 01:12:27.159 --> 01:12:30.399 I'm losing my home, I'm losing my business and things 1382 01:12:30.439 --> 01:12:33.039 are just rough now it's not because you hadn't been working, 1383 01:12:33.439 --> 01:12:38.560 but this recession was just massively bad and business dried up. 1384 01:12:38.960 --> 01:12:40.479 And continue your story. 1385 01:12:42.199 --> 01:12:45.239 Well, you're right, we started losing the house. We worked 1386 01:12:45.239 --> 01:12:49.359 for Home New Home construction, so when it shut down, 1387 01:12:49.840 --> 01:12:51.880 we thought we would make it through it. 1388 01:12:51.680 --> 01:12:53.359 But we didn't. 1389 01:12:53.560 --> 01:12:57.159 We had to sell the house. We lost everything, and 1390 01:12:57.239 --> 01:13:02.520 so then it was November limit in two thoy and eleven. 1391 01:13:03.359 --> 01:13:06.119 I called the radio station to ask you for help. 1392 01:13:06.840 --> 01:13:10.319 And eleven eleven eleven. 1393 01:13:11.119 --> 01:13:13.880 You've got two thousand, two thousand, Yeah it was. 1394 01:13:15.359 --> 01:13:18.159 It was eleven eleven eleven, bro snake. 1395 01:13:17.880 --> 01:13:19.960 Eyes, So think about it. 1396 01:13:20.000 --> 01:13:24.159 But anyway, mom's story short. Cheryl and I are doing 1397 01:13:24.199 --> 01:13:27.920 fine and we are on your referral list, and honestly, 1398 01:13:28.720 --> 01:13:32.399 I thank you almost every day. We bought a house 1399 01:13:32.920 --> 01:13:34.840 and we're happy. 1400 01:13:35.840 --> 01:13:38.520 I know y'are and you're hard working and you never 1401 01:13:38.600 --> 01:13:42.439 looked back. You never blamed anyone. You just started working 1402 01:13:42.439 --> 01:13:45.800 your tail off. We started shuttling work to you and 1403 01:13:46.199 --> 01:13:49.840 through the years have kept in touch as friends. 1404 01:13:51.039 --> 01:13:53.079 That's it, and I want to thank you. 1405 01:13:53.319 --> 01:13:54.000 Well, Steve. 1406 01:13:54.079 --> 01:13:57.680 Thanks for looking back, thanks for all the success you've 1407 01:13:57.720 --> 01:13:59.720 had and for the quality work you've done. For me 1408 01:13:59.720 --> 01:14:04.119 over the years. I really appreciate it. On everything I've 1409 01:14:04.159 --> 01:14:06.560 ever owned. When I need it done and refurbished, I 1410 01:14:06.600 --> 01:14:09.520 asked you to do it. And my doors are still 1411 01:14:09.520 --> 01:14:12.479 looking great, the garage doors with all this weather, and 1412 01:14:12.880 --> 01:14:16.439 that's important. And he's with star quality painting. That was 1413 01:14:16.479 --> 01:14:21.840 his story. Eleven eleven eleven was when we started helping. 1414 01:14:23.000 --> 01:14:26.319 We did some things that we just wanted to help 1415 01:14:26.359 --> 01:14:26.760 him and. 1416 01:14:27.520 --> 01:14:29.960 It worked well. Worth it. 1417 01:14:30.600 --> 01:14:34.840 Betty, Welcome to the show. I'm Tom Martinez. What's going on, Betty? 1418 01:14:34.920 --> 01:14:35.600 What's happening? 1419 01:14:36.920 --> 01:14:37.119 Well? 1420 01:14:37.199 --> 01:14:41.239 Tom, I'm like the last caller. I'm thankful for you 1421 01:14:41.319 --> 01:14:44.760 every day. You've made me a better business woman and 1422 01:14:44.800 --> 01:14:47.000 I needed it, so you've kind of filled in the books. 1423 01:14:47.079 --> 01:14:47.439 Thank you. 1424 01:14:47.479 --> 01:14:49.439 No, I appreciate you saying that. Now you didn't have 1425 01:14:49.479 --> 01:14:52.239 to say that. So what's happening? Well? 1426 01:14:52.680 --> 01:14:56.479 On Friday, I had an eighty year old brother tell 1427 01:14:56.560 --> 01:15:00.199 me he was planning a move. I knew he was 1428 01:15:00.239 --> 01:15:03.039 getting an apartment, you know, he's getting a mobile home, 1429 01:15:03.079 --> 01:15:06.000 but I didn't know. I didn't know this was going 1430 01:15:06.039 --> 01:15:09.960 to happen. But he ended up going online and like 1431 01:15:10.000 --> 01:15:13.560 I said, he's eighty and he when he came over 1432 01:15:13.640 --> 01:15:16.039 he told me. The next day he said, yeah, the 1433 01:15:16.079 --> 01:15:17.359 movers are from Florida. 1434 01:15:17.960 --> 01:15:19.159 Oh no, oh no. 1435 01:15:19.319 --> 01:15:22.279 I got like physically ill, you know, for days. 1436 01:15:22.279 --> 01:15:24.760 And where was he moving? Where was he moving from? 1437 01:15:24.760 --> 01:15:25.439 Where to where? 1438 01:15:25.680 --> 01:15:31.359 From from like the Dea area to Oklahoma? And I, 1439 01:15:31.760 --> 01:15:32.399 like you were. 1440 01:15:32.239 --> 01:15:35.159 Talking about feelings earlier. I decided, now I'm going to 1441 01:15:35.199 --> 01:15:37.399 tell him. You know, I'm going to say, this is 1442 01:15:37.439 --> 01:15:41.239 what I've heard on your show. You know that all 1443 01:15:41.279 --> 01:15:42.920 the scammers are there in Florida. 1444 01:15:43.119 --> 01:15:45.520 And so I told him, you know, I went. 1445 01:15:45.439 --> 01:15:48.479 Through and did they take money up front from him? 1446 01:15:49.560 --> 01:15:52.640 You know, he put he put three thousand. 1447 01:15:52.279 --> 01:15:56.159 Down and I I can't tell you the name of 1448 01:15:56.199 --> 01:15:57.760 the company at this moment. 1449 01:15:57.800 --> 01:16:01.439 He wants to. He thought the bank would protect him, 1450 01:16:01.600 --> 01:16:04.239 and I was thinking, you know, there's different kinds of frauds, 1451 01:16:04.319 --> 01:16:07.000 so I hope the bank does protect him, you know. 1452 01:16:07.720 --> 01:16:11.800 So well, did he send the money out already? 1453 01:16:12.000 --> 01:16:14.920 You know, I would say they deducted it from his account. 1454 01:16:15.279 --> 01:16:18.319 I tried to tell him to put how. 1455 01:16:18.319 --> 01:16:20.840 Much did they take? How much did they take from him? 1456 01:16:21.920 --> 01:16:23.399 Okay, three thousand? 1457 01:16:24.520 --> 01:16:27.680 So well, here's got to he's got to close the account. 1458 01:16:27.720 --> 01:16:32.840 You know, if he did Betty if he doesn't close 1459 01:16:32.880 --> 01:16:36.479 the account, they can go back to the account. Even 1460 01:16:36.600 --> 01:16:40.760 if he changes. Here's the sick part of this. Even 1461 01:16:40.840 --> 01:16:44.800 if he changes the account in the same bank, the 1462 01:16:44.880 --> 01:16:47.800 bank will still honor it. They he has to literally 1463 01:16:47.920 --> 01:16:48.640 leave the bank. 1464 01:16:49.920 --> 01:16:53.079 Okay, let me write down what you just said. Okay, Okay, 1465 01:16:53.159 --> 01:16:54.760 So he has to go what bank. 1466 01:16:54.600 --> 01:16:55.800 Is he with making account? 1467 01:16:56.119 --> 01:16:57.159 Yeah? What bank is he with? 1468 01:16:58.359 --> 01:16:59.840 You know, I don't even know his bank. 1469 01:17:00.079 --> 01:17:03.079 Okay, He's got to leave the entire banking system and 1470 01:17:03.119 --> 01:17:06.560 go to another bank, for example, if it's United, if 1471 01:17:06.600 --> 01:17:09.479 it's Chase, if it's he's our first bank. He's got 1472 01:17:09.520 --> 01:17:12.840 to go to a completely different company with a completely 1473 01:17:12.880 --> 01:17:13.800 brand new account. 1474 01:17:14.760 --> 01:17:15.399 Or I get it. 1475 01:17:15.439 --> 01:17:19.000 I promise you. Okay, they will tap his account. They will. 1476 01:17:19.199 --> 01:17:21.319 They will absolutely tap. Now. 1477 01:17:21.520 --> 01:17:24.000 Three grand right now would be the most he loses. 1478 01:17:24.760 --> 01:17:27.920 And here's what's going to happen if he continues. I 1479 01:17:28.000 --> 01:17:30.720 know what's going to happen. Okay, They're going to come 1480 01:17:30.760 --> 01:17:33.000 to pick up the stuff and get more money because 1481 01:17:33.000 --> 01:17:35.159 they're going to say it was more than they thought. 1482 01:17:36.159 --> 01:17:38.119 Okay, but may I tell you something. 1483 01:17:38.439 --> 01:17:38.840 Go ahead. 1484 01:17:39.199 --> 01:17:41.920 My other brother was there, the one brother, the eighty 1485 01:17:42.000 --> 01:17:45.720 year old. He's already in Oklahoma with another brother helping him. 1486 01:17:45.800 --> 01:17:50.600 Okay, okay, and my youngest brother was there. And because 1487 01:17:50.640 --> 01:17:53.760 of your show, I warned those guys, you know, I said, 1488 01:17:54.479 --> 01:17:57.880 you know all the red flags. He was my younger brother. 1489 01:17:58.239 --> 01:18:02.560 You helped him so much, powered him to say go away. 1490 01:18:03.079 --> 01:18:04.680 So they wanted more money. 1491 01:18:05.119 --> 01:18:06.359 I knew it. Say I knew it. 1492 01:18:06.560 --> 01:18:09.159 And when they got the more money then and by 1493 01:18:09.199 --> 01:18:11.000 the way, that person isn't the one that got the 1494 01:18:11.000 --> 01:18:13.560 three grand, so they all want to take a bite 1495 01:18:13.560 --> 01:18:14.079 at the apple. 1496 01:18:14.159 --> 01:18:15.319 So that guy that showed up to. 1497 01:18:15.319 --> 01:18:17.640 Pick up the stuff wanted more money, then he would 1498 01:18:17.640 --> 01:18:19.840 have gotten about two or three grand. And then then 1499 01:18:19.880 --> 01:18:22.279 hold on, then they would have taken the stuff to 1500 01:18:22.359 --> 01:18:25.840 someone else, and that someone else wanted more money to 1501 01:18:25.920 --> 01:18:28.960 deliver it, so they would have hit him three times. 1502 01:18:30.560 --> 01:18:34.960 Right, So this is okay. So he has to leave 1503 01:18:35.000 --> 01:18:36.720 the banking system. 1504 01:18:36.439 --> 01:18:39.159 And with that particular bank, they has to open a 1505 01:18:39.199 --> 01:18:41.720 new account. That's the first thing. That's just to insulate 1506 01:18:41.800 --> 01:18:44.199 him from future loss. Then he has to get a 1507 01:18:44.239 --> 01:18:44.760 real mover. 1508 01:18:46.640 --> 01:18:50.640 Okay, And I'm hoping and praying this other brother that's 1509 01:18:50.760 --> 01:18:53.399 more well to do. He put it on his own 1510 01:18:53.439 --> 01:18:54.000 credit card. 1511 01:18:54.079 --> 01:18:56.800 He hired another mover, and I said where are they from? 1512 01:18:56.880 --> 01:18:59.399 And he said Nevada. No, they're supposed to. 1513 01:18:59.319 --> 01:19:03.079 Come to No, no, no, why do they keep doing this? 1514 01:19:03.800 --> 01:19:07.560 Just hire someone local? Where are they? Where? Where does 1515 01:19:07.560 --> 01:19:08.640 he live? Right now? 1516 01:19:11.520 --> 01:19:13.600 The brother helping lives in Texas? 1517 01:19:13.960 --> 01:19:18.760 So no, no, I'm talking about the person moving. Are 1518 01:19:18.800 --> 01:19:19.720 they in Colorado? 1519 01:19:21.439 --> 01:19:24.640 Okay? My one brother is he's there. He's supposed to 1520 01:19:24.680 --> 01:19:26.439 be out of his mobile home right now? 1521 01:19:26.760 --> 01:19:28.119 But where was that? Okay? 1522 01:19:28.319 --> 01:19:31.199 Who did anyone pick up his stuff from the mobile home? 1523 01:19:32.520 --> 01:19:36.800 Not yet? Because he sent that he sent the Florida 1524 01:19:36.840 --> 01:19:39.199 company away. He said, go away. I'm not giving you 1525 01:19:39.239 --> 01:19:39.920 any more money. 1526 01:19:40.880 --> 01:19:41.319 Okay. 1527 01:19:41.520 --> 01:19:45.000 So now why would he call someone from Nevada? Why 1528 01:19:45.079 --> 01:19:48.439 not just call someone from Denver that I know and trust? 1529 01:19:48.920 --> 01:19:52.560 Why would he call someone from Nevada or from Florida 1530 01:19:52.920 --> 01:19:53.920 or any of those? 1531 01:19:54.039 --> 01:19:54.399 Why? 1532 01:19:55.680 --> 01:19:58.399 You know? Why? Tom? Because I tried to stop him, 1533 01:19:58.439 --> 01:19:59.039 I got. 1534 01:19:58.880 --> 01:20:06.720 Killing Okay, So I'm as can you stop him? Now? Hello? 1535 01:20:07.119 --> 01:20:09.520 Okay? May I ask you, Tom? Do you have a 1536 01:20:09.600 --> 01:20:11.079 company that you would recommend? 1537 01:20:11.359 --> 01:20:11.600 Yes? 1538 01:20:11.720 --> 01:20:14.760 I do, Okay, I have I have a I have 1539 01:20:15.000 --> 01:20:16.479 you know what here's the problem. 1540 01:20:16.600 --> 01:20:17.840 Yes, I do, I do. 1541 01:20:18.079 --> 01:20:21.039 And and just just hang on and I'll come back 1542 01:20:21.079 --> 01:20:25.880 to you. Please people, there are not many honest movers, 1543 01:20:26.439 --> 01:20:29.840 and there aren't There are ways to find them, but 1544 01:20:30.079 --> 01:20:31.479 you don't go online. 1545 01:20:32.560 --> 01:20:33.359 And if you do, you. 1546 01:20:33.399 --> 01:20:36.279 Got to know how to evaluate them. You're not going 1547 01:20:36.319 --> 01:20:38.399 to get him out of Nevada. You're not going to 1548 01:20:38.439 --> 01:20:40.520 get him out of Florida. You're not going to get 1549 01:20:40.560 --> 01:20:41.760 him out of California. 1550 01:20:42.279 --> 01:20:43.000 You're just not. 1551 01:20:46.199 --> 01:20:49.760 Okay, hang on, I'm Tom Martinez. We have more coming up. 1552 01:20:56.439 --> 01:20:59.640 Go with a sure thing Denver's Best roofer Excel Roofing 1553 01:20:59.720 --> 01:21:06.039 dot You don't pay a cent until you're content. Time 1554 01:21:06.079 --> 01:21:09.000 for an insurance check up free, no obligation. In comparison, 1555 01:21:09.119 --> 01:21:12.680 call Compass Insurance paying too much your coverage at dozens 1556 01:21:12.680 --> 01:21:15.399 of insurance companies find out now three all three seven 1557 01:21:15.439 --> 01:21:17.800 to seven to one help. You'll think you're his only 1558 01:21:17.880 --> 01:21:20.359 customer when you choose Frank durand the real estate Man 1559 01:21:20.399 --> 01:21:23.840 dot com to list your home with Remax Alliance three 1560 01:21:23.840 --> 01:21:28.239 all three nine two zero sixteen twenty two. I'm Martino, 1561 01:21:29.359 --> 01:21:31.960 your troubleshooter three all three seven one three talks seven 1562 01:21:32.000 --> 01:21:34.000 one three eight two five five eight eight eight Heating 1563 01:21:34.039 --> 01:21:37.279 dot com. It's getting a little cold pretty soon. You're 1564 01:21:37.319 --> 01:21:39.119 not going to be able to get that deep clean 1565 01:21:39.159 --> 01:21:41.760 for forty five bucks eight eight eight Heating dot Com 1566 01:21:41.800 --> 01:21:43.800 and if you need a new system, get the high 1567 01:21:43.840 --> 01:21:48.359 efficiency they offer, and we're talking about saving thirty to 1568 01:21:48.399 --> 01:21:49.640 forty percent a month. 1569 01:21:50.000 --> 01:21:54.319 Eight eight eight Heating dot Com. Okay, now I want 1570 01:21:54.359 --> 01:21:55.159 to take uh. 1571 01:21:56.800 --> 01:22:02.680 Uh this, Betty so Betty Johnson Moving in storage. 1572 01:22:04.279 --> 01:22:07.279 Okay, Johnson j O h N ss N. 1573 01:22:07.960 --> 01:22:12.279 Yeah, for for Interstate Moving, Johnson Moving in Storage. 1574 01:22:12.439 --> 01:22:15.960 D're instantennial forage, no kidding, Oh my gosh. 1575 01:22:16.760 --> 01:22:20.319 Okay, now listen, I'm gonna tell you something. Here's something 1576 01:22:20.439 --> 01:22:24.279 not gonna like. They're not gonna like the price they get. 1577 01:22:24.319 --> 01:22:27.399 Maybe I don't know. I'm not saying they're exorbitant. They're honest, 1578 01:22:28.000 --> 01:22:31.439 but it's an honest price, and they're not gonna because 1579 01:22:31.439 --> 01:22:35.520 the internet movers always lowball you, always lowball you, and 1580 01:22:35.560 --> 01:22:41.000 then always sock you three times. Okay, So he lost 1581 01:22:41.079 --> 01:22:44.720 three grand already, he's never gonna get it back, and 1582 01:22:44.760 --> 01:22:47.439 if he went forward, he would have lost more and 1583 01:22:47.479 --> 01:22:52.760 his stuff would have been so jacked up. I'm so 1584 01:22:52.960 --> 01:22:55.439 happy that we're stopping this in its tracks. 1585 01:22:57.479 --> 01:23:02.920 Okay, Tom, tell me something about out computers. All right, 1586 01:23:03.039 --> 01:23:04.560 I'll tell you what the plot is. 1587 01:23:04.760 --> 01:23:07.800 Evening here, the other brother that's more well to do, 1588 01:23:08.319 --> 01:23:11.479 he put nine hundred down for this Nevada mover. 1589 01:23:12.319 --> 01:23:15.439 The deal is that they told him four thousand total. 1590 01:23:16.000 --> 01:23:17.520 So the other hand, how did they. 1591 01:23:17.439 --> 01:23:19.520 Tell him without seeing it? How did they tell him 1592 01:23:19.520 --> 01:23:20.319 without seeing it? 1593 01:23:21.399 --> 01:23:23.800 You know, Tom, I told him to wait. I told 1594 01:23:23.880 --> 01:23:24.479 him I'm calling. 1595 01:23:24.840 --> 01:23:27.520 Well, you know what, he probably lost the nine hundred bucks. 1596 01:23:27.520 --> 01:23:29.560 How did he do it? Did he give us bank 1597 01:23:29.640 --> 01:23:30.479 information out? 1598 01:23:32.199 --> 01:23:33.840 I would say, put it on a credit card? 1599 01:23:34.079 --> 01:23:36.159 I well, then he ought to dispute. 1600 01:23:35.680 --> 01:23:36.560 It routing number? 1601 01:23:37.119 --> 01:23:40.520 Okay, I mean, honest to God, I mean these guys 1602 01:23:41.399 --> 01:23:42.880 are they educated people? 1603 01:23:45.399 --> 01:23:48.279 My more well to do brother is the others just 1604 01:23:48.319 --> 01:23:50.760 don't the other two are they're you know, they're the 1605 01:23:50.800 --> 01:23:51.720 people that make it. 1606 01:23:51.800 --> 01:23:52.000 Well. 1607 01:23:52.119 --> 01:23:55.000 Then the well to do brother just got an education 1608 01:23:55.119 --> 01:23:58.119 for nine hundred bucks, I doubt. Listen, try to dispute it. 1609 01:23:58.159 --> 01:24:00.359 If he put it on a credit card again, if 1610 01:24:00.359 --> 01:24:02.319 he put it on his bank account, he can look 1611 01:24:02.359 --> 01:24:04.840 forward to his bank account being cleaned out in the future. 1612 01:24:05.199 --> 01:24:08.479 So it's really up to him. Okay, Betty, I hate 1613 01:24:08.560 --> 01:24:09.279 saying this stuff. 1614 01:24:09.279 --> 01:24:12.039 I'm telling you, and no, no, Tom, I need to 1615 01:24:12.039 --> 01:24:15.359 hear it because I'm I have to tell them. So 1616 01:24:15.560 --> 01:24:20.479 with the Florida to contract thought I wasn't online with him. 1617 01:24:20.720 --> 01:24:23.479 Does he have to cancel that? Does he have to 1618 01:24:23.680 --> 01:24:25.199 send a statement? Does he have to? 1619 01:24:25.239 --> 01:24:27.079 Well I would, but it doesn't matter there. 1620 01:24:27.239 --> 01:24:29.439 So that got First of all, the guy is in 1621 01:24:29.479 --> 01:24:31.760 his underwear in a basement somewhere on his computer and 1622 01:24:31.800 --> 01:24:35.279 he's not even a mover or he's and I know 1623 01:24:35.319 --> 01:24:37.680 when people hate when I say this, he's an Israeli 1624 01:24:37.760 --> 01:24:41.520 national because ninety nine percent of them are. And they 1625 01:24:41.560 --> 01:24:44.199 start moving companies in Florida. I don't know why, but 1626 01:24:44.279 --> 01:24:47.199 they do. And that's just a fact of life. And 1627 01:24:47.640 --> 01:24:51.199 then they rip people off. Okay, so that's what's going on. 1628 01:24:51.600 --> 01:24:54.199 So what they have to do is they have to 1629 01:24:54.920 --> 01:24:58.199 he should cancel it, but the more it'll cancel automatically 1630 01:24:58.239 --> 01:25:00.079 when he doesn't pay. 1631 01:25:00.439 --> 01:25:05.479 Okay, yeah, just so because they're but. 1632 01:25:05.640 --> 01:25:08.479 He has to change his banking all right. 1633 01:25:08.520 --> 01:25:10.920 Same for the brother, the other brother that just put it. 1634 01:25:10.920 --> 01:25:12.359 If you put it on his credit. 1635 01:25:12.079 --> 01:25:12.800 Card, no not. 1636 01:25:12.840 --> 01:25:15.000 If you put it on a credit card, you have 1637 01:25:15.039 --> 01:25:17.600 to cancel the credit card though, and you can't just 1638 01:25:17.800 --> 01:25:20.279 change the number. People ask me, what do you mean 1639 01:25:20.279 --> 01:25:25.159 by that. Let me explain this to you. If you 1640 01:25:25.199 --> 01:25:28.159 cancel a bank account and open another bank account in 1641 01:25:28.239 --> 01:25:32.319 the same bank and something comes in on the old 1642 01:25:32.359 --> 01:25:36.119 bank account, the bank doesn't look to see if it's legitimate. 1643 01:25:36.680 --> 01:25:39.760 They simply transfer it to the new bank account. 1644 01:25:40.760 --> 01:25:41.800 And why would they. 1645 01:25:41.640 --> 01:25:45.039 Do that, Because when you open up accounts at that bank, 1646 01:25:45.439 --> 01:25:50.600 you sign what's called a cross collateralization agreement. It should 1647 01:25:50.720 --> 01:25:53.760 really be called a cross pollination agreement. So what that 1648 01:25:53.880 --> 01:25:57.840 means is this, Anything on that old account can be 1649 01:25:58.159 --> 01:26:02.520 transferred to your new account. Tottle it any ach that 1650 01:26:02.600 --> 01:26:05.560 comes in. Now, I want to tell you something about banks. 1651 01:26:05.600 --> 01:26:11.239 My god, people don't know this. When it comes to banks, 1652 01:26:12.680 --> 01:26:19.279 they never check the authenticity of an ac h. 1653 01:26:19.800 --> 01:26:21.920 That's just a fact of life. 1654 01:26:22.279 --> 01:26:27.640 Anyone with your anyone with your account number and your 1655 01:26:27.720 --> 01:26:31.560 routing number can rob your bank. They don't need a gun, 1656 01:26:31.960 --> 01:26:35.159 they don't need a knife. And if a banker tells 1657 01:26:35.159 --> 01:26:40.159 you that's not possible, they are lying to you. Now 1658 01:26:41.199 --> 01:26:44.840 you may say, well it wasn't legit. I'll get my 1659 01:26:44.920 --> 01:26:51.079 money back. No you won't, Okay. Sometimes a bank might 1660 01:26:51.199 --> 01:26:54.640 do it. Sometimes but most of the time, if an 1661 01:26:54.720 --> 01:26:58.319 ach comes in, they honor it. They do not check 1662 01:26:58.359 --> 01:27:01.399 with you, they do not tell tell you, They just 1663 01:27:02.199 --> 01:27:09.039 send the money. Now that's the sad banking secret. No 1664 01:27:09.079 --> 01:27:10.000 one wants you to know. 1665 01:27:10.920 --> 01:27:13.560 That's it. Now, let's talk about credit cards. 1666 01:27:14.319 --> 01:27:19.159 You think, oh, I'll just cancel the credit card and 1667 01:27:19.239 --> 01:27:23.680 get another one, like with Capital One or anyone. When 1668 01:27:23.720 --> 01:27:29.000 you do that, it's the same account, just a different card, 1669 01:27:29.960 --> 01:27:33.840 same thing. If a charge comes into that card and 1670 01:27:33.880 --> 01:27:37.720 that card is closed, they put it on the new card. 1671 01:27:38.000 --> 01:27:40.520 So you might think, wait a minute, whenever I lose 1672 01:27:40.560 --> 01:27:42.399 a card, they tell me to do that. 1673 01:27:43.680 --> 01:27:47.760 And it's for nothing. It's for nothing because. 1674 01:27:47.439 --> 01:27:49.920 All that person has to do when they send the 1675 01:27:50.000 --> 01:27:55.600 charge in is say it's a recurring transaction and it's honored. 1676 01:27:55.159 --> 01:27:57.199 By the new card. So what do you do. 1677 01:27:58.039 --> 01:28:02.439 You have to change credit card issuers and start. 1678 01:28:02.319 --> 01:28:05.720 A whole new account again. 1679 01:28:06.159 --> 01:28:08.720 If they don't tell you that at the credit card company, 1680 01:28:09.039 --> 01:28:15.399 they're lying to you. You see, this show is about truth. 1681 01:28:17.560 --> 01:28:20.760 There you go, that's the said. So your brothers, your 1682 01:28:20.800 --> 01:28:24.159 brothers keep just digging their hole because they think they 1683 01:28:24.199 --> 01:28:25.000 know what they're doing. 1684 01:28:25.960 --> 01:28:27.000 I got to move on. Thank you. 1685 01:28:27.079 --> 01:28:29.479 Betty three oh three seven one three talk seven one 1686 01:28:29.479 --> 01:28:32.800 three eight two five five Did she ever send us 1687 01:28:32.840 --> 01:28:36.720 that hoa letter about the increase or excuse me about 1688 01:28:36.760 --> 01:28:41.520 the changing electrical panels? I want to help her, Not yet, Okay, 1689 01:28:41.840 --> 01:28:43.560 Sandy has a question on the landlord. 1690 01:28:43.640 --> 01:28:45.800 Sandy. I'm Tom Martinez. What's going on? Sandy? 1691 01:28:46.479 --> 01:28:47.439 Hey, good morning, Tom. 1692 01:28:47.520 --> 01:28:48.880 Listen to you for a long long time. 1693 01:28:48.960 --> 01:28:50.000 Thank you, Sam. 1694 01:28:50.880 --> 01:28:52.960 We have I taken a lot of your advice. 1695 01:28:54.159 --> 01:28:57.680 We have a rental house and it is vacant at 1696 01:28:57.680 --> 01:29:01.000 the moment, and they just moved out. I'm just wondering 1697 01:29:01.520 --> 01:29:05.239 if the new laws are so restrictive. And we're not 1698 01:29:05.399 --> 01:29:09.600 in Denver County, we're in Jefferson. But there's so many new. 1699 01:29:09.399 --> 01:29:12.720 Laws, that's right, new eviction laws, which means, by the way, 1700 01:29:12.800 --> 01:29:13.960 let me just explain. 1701 01:29:13.640 --> 01:29:15.760 This to you. In general, you're a landlord. 1702 01:29:16.279 --> 01:29:19.439 When you rent out a place, even if it's month 1703 01:29:19.520 --> 01:29:24.119 to month or a yearly lease, you are bound to 1704 01:29:24.199 --> 01:29:29.359 keep them unless you have a just cause to get 1705 01:29:29.479 --> 01:29:36.760 rid of them. Okay, you're bound you have to keep them. 1706 01:29:37.119 --> 01:29:42.960 So what are just causes? There are fewer than you think. Okay, 1707 01:29:43.319 --> 01:29:45.199 I don't want to give you legal advice as a 1708 01:29:45.279 --> 01:29:49.319 landlord right now. But you can call O'Brien Legal Services 1709 01:29:50.560 --> 01:29:53.399 LS law. He'd be happy to help you as a 1710 01:29:53.439 --> 01:29:57.279 landlord to make up the lease the proper way and 1711 01:29:57.319 --> 01:30:01.119 to make sure you don't get stuck. There are just causes, 1712 01:30:01.159 --> 01:30:05.880 but they must be just causes according to the law. 1713 01:30:07.079 --> 01:30:15.319 So in essence, all leases are perpetual leases. Yeah, you 1714 01:30:15.359 --> 01:30:20.039 see that, and you can thank Jared Newsom for that. 1715 01:30:21.439 --> 01:30:22.760 Jared Newsom polus. 1716 01:30:26.239 --> 01:30:28.800 We should really, what we really should do is just 1717 01:30:28.840 --> 01:30:33.520 call ourselves California West. It would just be easier and 1718 01:30:33.960 --> 01:30:36.960 then just adopt all their laws because that's what he wants. 1719 01:30:37.119 --> 01:30:40.399 I swear to God, he doesn't have a thought that's original. 1720 01:30:40.920 --> 01:30:42.880 Let's see what should I do next. Let's see. I'll 1721 01:30:42.880 --> 01:30:45.920 go and ask Gavin. But that's what's going on. 1722 01:30:46.720 --> 01:30:49.920 And by the way, if you looked at the map 1723 01:30:49.960 --> 01:30:53.880 of the country, Colorado's still that little blue island in 1724 01:30:53.880 --> 01:30:57.880 California with him. I mean, they love it and it'll 1725 01:30:57.920 --> 01:31:00.520 be to their detriment this state. 1726 01:31:00.600 --> 01:31:02.880 You know what, God Almighty, what a great state at 1727 01:31:02.880 --> 01:31:06.520 once was what a great city the new mayor's and 1728 01:31:06.560 --> 01:31:09.920 by the way, they didn't they just increase the taxes 1729 01:31:09.920 --> 01:31:11.920 for for aid. 1730 01:31:12.279 --> 01:31:15.600 They did, they did ye, our taxes will go up 1731 01:31:15.640 --> 01:31:18.720 even more now. I didn't mean to rag on you, Sandy, 1732 01:31:18.720 --> 01:31:22.199 but call ols Law O'Brien Legal Services. Let me give 1733 01:31:22.199 --> 01:31:24.439 you that number. I'm serious about it. He's a good guy. 1734 01:31:25.239 --> 01:31:28.920 And by the way, he's not political at all, by 1735 01:31:28.920 --> 01:31:31.680 the way I was saying all this stuff. He's just 1736 01:31:31.720 --> 01:31:33.920 an attorney. He's a great guy. He knows real estate. 1737 01:31:34.000 --> 01:31:39.560 Seven to zero three seven zero, seventy three eighty eight. 1738 01:31:40.880 --> 01:31:44.239 That's O'Brien Legal Services. We got more coming right up. 1739 01:31:51.159 --> 01:31:54.479 Go with a sure thing Denver's best roofer Excel Roofing 1740 01:31:54.560 --> 01:31:57.199 dot com. You don't pay a cent until you're content. 1741 01:32:00.560 --> 01:32:03.760 Time for an insurance check up free, no obligation. In comparison, 1742 01:32:03.880 --> 01:32:07.439 call Compass Insurance paying too much your coverage at dozens 1743 01:32:07.439 --> 01:32:10.199 of insurance companies find out now three all three seven 1744 01:32:10.279 --> 01:32:13.079 seven to one help. You'll think you're his only customer 1745 01:32:13.119 --> 01:32:15.399 when you choose Frank durand the real estate Man dot 1746 01:32:15.399 --> 01:32:18.720 com to list your home with Remax Alliance three all 1747 01:32:18.760 --> 01:32:27.279 three nine two zero sixteen twenty two. Hi Tom Martino, 1748 01:32:28.279 --> 01:32:32.000 your troubleshooter three all three seven one three talks seven, one, three. 1749 01:32:32.119 --> 01:32:34.479 Eight two five five. By the way, thanks for joining us. 1750 01:32:34.479 --> 01:32:36.359 And by the if you ever get a chance, go 1751 01:32:36.399 --> 01:32:38.760 to YouTube on the YouTube channel and join us, and 1752 01:32:39.119 --> 01:32:40.960 I think you'll love it on and off the air, 1753 01:32:41.039 --> 01:32:44.079 and sometimes it's livelier than others. But we always have 1754 01:32:44.119 --> 01:32:47.439 our morons talking to each other on there. That's what 1755 01:32:47.479 --> 01:32:50.119 I affectionately call them, our YouTube morons. 1756 01:32:50.640 --> 01:32:53.600 And uh that mean that's a compliment. 1757 01:32:53.640 --> 01:32:58.319 By the thay Lou wants to talk about an autobody 1758 01:32:58.439 --> 01:32:59.560 shop or he is a question? 1759 01:32:59.640 --> 01:33:01.760 Go ahead, Lou, what's happened in Lou? 1760 01:33:03.199 --> 01:33:03.399 Hey? 1761 01:33:03.439 --> 01:33:05.479 Tom, I got a simple question. I live in the 1762 01:33:05.600 --> 01:33:08.319 in the front range, but my son is temporarily living 1763 01:33:08.359 --> 01:33:11.560 in Denver with his brother and he was in a 1764 01:33:11.600 --> 01:33:15.039 motor vehicle accident and everything is fine. But his car 1765 01:33:15.079 --> 01:33:16.760 is on the side of the road in the street 1766 01:33:16.840 --> 01:33:17.359 right now. 1767 01:33:17.760 --> 01:33:21.319 Now is this your son? Your son in law? You say, no. 1768 01:33:21.399 --> 01:33:23.840 My son and he's the vehicle together. 1769 01:33:23.920 --> 01:33:27.680 So okay, sure, okay, So son's car where is it 1770 01:33:27.760 --> 01:33:28.199 right now? 1771 01:33:29.880 --> 01:33:32.640 It's on in front of his brother's house in Denver 1772 01:33:32.760 --> 01:33:33.319 on the street. 1773 01:33:34.000 --> 01:33:37.000 Okay, it's not going to stay there long, you know, 1774 01:33:37.119 --> 01:33:39.239 you understand that it is either going to be robbed 1775 01:33:39.399 --> 01:33:42.000 or stripped, or it's going to be taken away by 1776 01:33:42.000 --> 01:33:42.439 the city. 1777 01:33:42.600 --> 01:33:45.119 What city is it? 1778 01:33:45.560 --> 01:33:47.600 What it would be Denver, Okay? 1779 01:33:48.000 --> 01:33:50.439 And is he in the snow area where they plow. 1780 01:33:52.680 --> 01:33:54.159 I guess he would be, yes. 1781 01:33:54.680 --> 01:33:56.479 I mean do they plow that street. A lot of 1782 01:33:56.479 --> 01:33:57.600 streets they don't plow. 1783 01:33:59.039 --> 01:34:01.239 I believe that I leave they plow that street. 1784 01:34:01.520 --> 01:34:04.640 And well, really, how bad is the car? Is it 1785 01:34:04.720 --> 01:34:05.600 drivable at all? 1786 01:34:06.920 --> 01:34:09.920 No, it's probably it might end up being totaled. Actually, 1787 01:34:10.000 --> 01:34:14.800 it's a twenty twelve Ford Mustang. And we had an 1788 01:34:14.840 --> 01:34:17.479 adjuster out to look at it from the insurance company. 1789 01:34:17.560 --> 01:34:20.960 We haven't quite heard back from them yet, because I 1790 01:34:21.039 --> 01:34:24.560 thought before we got it towed away to a repair shop, 1791 01:34:25.000 --> 01:34:27.039 we should maybe just have an adjuster check it, because 1792 01:34:27.039 --> 01:34:29.720 if they're going to total it, you know, why even 1793 01:34:29.720 --> 01:34:30.960 bring it to a repair. 1794 01:34:30.680 --> 01:34:34.039 Shop, because that's where they want to see it, and 1795 01:34:34.479 --> 01:34:37.920 they'll pay for that. Most assurance policies will pay for 1796 01:34:38.039 --> 01:34:39.319 towing it to a body shop. 1797 01:34:40.600 --> 01:34:40.800 Marl. 1798 01:34:41.000 --> 01:34:42.680 And I'm not too worried about that. We can get 1799 01:34:42.680 --> 01:34:44.520 it towed to the body to the body shop, but 1800 01:34:44.760 --> 01:34:46.920 I was checking. You know, you're referral list and I 1801 01:34:46.920 --> 01:34:48.840 don't see any body shops. I don't know if you 1802 01:34:48.840 --> 01:34:49.600 guys have anything. 1803 01:34:49.680 --> 01:34:51.840 Well there. Well, here's the problem. 1804 01:34:52.800 --> 01:34:57.640 We've really been deficient on some categories because it's hard to. 1805 01:34:57.640 --> 01:34:58.720 Find good people. 1806 01:34:59.279 --> 01:35:02.920 It's not just we can't make a recommendation, but as 1807 01:35:02.920 --> 01:35:06.159 far as officially on the referral list, we may not 1808 01:35:06.279 --> 01:35:09.479 have anybody. But I want to know this, what where 1809 01:35:09.520 --> 01:35:09.800 are you? 1810 01:35:09.880 --> 01:35:10.439 What area? 1811 01:35:12.399 --> 01:35:12.600 Well? 1812 01:35:12.640 --> 01:35:16.560 He is on East twenty fifth Street and Downing in Denver, 1813 01:35:17.760 --> 01:35:19.720 Okay five point five points. 1814 01:35:19.680 --> 01:35:23.680 Okay, So if he needs a good there there's a 1815 01:35:23.720 --> 01:35:27.319 good body shop in Aurora. I thought it was Aurora 1816 01:35:27.600 --> 01:35:31.039 or Autobody, but they've been They used to be with us. 1817 01:35:31.079 --> 01:35:35.840 They're good people. Let me make sure they're there, you know. 1818 01:35:36.319 --> 01:35:40.760 Again, I apologize that we won't just put someone on 1819 01:35:40.800 --> 01:35:43.560 the referral list to fill. 1820 01:35:44.800 --> 01:35:45.520 A vacancy. 1821 01:35:46.520 --> 01:35:51.880 No, it's Colorado Autobody. Yeah, Colorado Auto Body. They're not 1822 01:35:51.960 --> 01:35:56.800 bad people. We used to have them, you know. And 1823 01:35:57.199 --> 01:36:00.000 I'll tell you what though, there are some people over 1824 01:36:00.159 --> 01:36:04.600 the years, I can tell you where we don't get complaints. 1825 01:36:06.159 --> 01:36:11.560 That's one of them. Another one is I don't Perry 1826 01:36:11.640 --> 01:36:14.840 and Terry. I don't know they're still around again. See 1827 01:36:15.000 --> 01:36:17.439 so many companies come and go. I've been here for 1828 01:36:17.479 --> 01:36:20.840 so long. Perry and Terry used to be a wonderful 1829 01:36:20.840 --> 01:36:25.239 auto body shop. And again they're still there. They have 1830 01:36:25.319 --> 01:36:32.560 five star ratings and and Terry Terry and Terry, uh huh. 1831 01:36:33.119 --> 01:36:35.560 And then we're not talking cheap now, we're talking good 1832 01:36:35.600 --> 01:36:36.520 auto body shops. 1833 01:36:36.600 --> 01:36:40.279 Right yeah. Now, I mean if we can get it fixed, 1834 01:36:40.279 --> 01:36:41.479 we're going to get it fixed the right way. 1835 01:36:41.479 --> 01:36:41.680 Well. 1836 01:36:41.800 --> 01:36:44.880 Yeah, if you're going to value the car, they can 1837 01:36:44.920 --> 01:36:48.479 do that too, or not value, but value to give 1838 01:36:48.520 --> 01:36:51.199 you an accurate price so you can get it totaled 1839 01:36:51.199 --> 01:36:53.640 if you need to. And again you're gonna have to 1840 01:36:53.800 --> 01:36:56.279 deal with your insurance company on the total value of 1841 01:36:56.319 --> 01:36:56.720 the car. 1842 01:36:57.039 --> 01:36:58.239 But if you ever have. 1843 01:36:58.640 --> 01:37:00.960 And most insurance companies they're going to try to low 1844 01:37:01.000 --> 01:37:03.079 ball you on the value. Okay, they're just going to 1845 01:37:03.159 --> 01:37:06.520 try to do that. Whose fault was this accident? 1846 01:37:07.920 --> 01:37:10.279 It was probably his, yes, okay, So. 1847 01:37:10.520 --> 01:37:13.079 On the value of the car. 1848 01:37:13.239 --> 01:37:16.800 If you need ever need help establishing the value and 1849 01:37:16.880 --> 01:37:20.720 you think your insurance is being unfair to you, you 1850 01:37:20.840 --> 01:37:24.079 need to call. You need to go on a refer 1851 01:37:24.199 --> 01:37:26.199 list refer list dot com, and you need to go 1852 01:37:26.279 --> 01:37:30.880 to Petty Details p E T T Y petty details. 1853 01:37:31.680 --> 01:37:33.239 Okay, and they can. 1854 01:37:33.159 --> 01:37:38.800 Give you a pretty good price petty details. Yeah, so 1855 01:37:39.840 --> 01:37:42.520 start there. And again, let's see, I was going to 1856 01:37:42.560 --> 01:37:46.399 tell you about some other I believe caliber. Caliber is 1857 01:37:46.439 --> 01:37:49.800 a caliber collision that they're not bad. And I'm only 1858 01:37:49.840 --> 01:37:52.840 going by I'm only going by complaint history. 1859 01:37:53.159 --> 01:37:57.880 We haven't gotten complaints about Caliber either A right, so 1860 01:37:58.039 --> 01:38:01.359 Caliber Perry and Terry Colorado Autobody. 1861 01:38:01.720 --> 01:38:04.159 There's there's some really good body shops. 1862 01:38:05.560 --> 01:38:08.039 Okay, okay, okay, I wouldn't go. 1863 01:38:08.079 --> 01:38:09.720 I wouldn't go to like fast food ones. 1864 01:38:09.720 --> 01:38:12.039 But yeah, I know what you mean. 1865 01:38:12.760 --> 01:38:13.720 And you can tell it. 1866 01:38:15.520 --> 01:38:17.800 Sounds like rather than waiting to hear from this adjuster 1867 01:38:18.279 --> 01:38:20.720 that we should just get the car towed away, then well, 1868 01:38:20.760 --> 01:38:21.359 of course. 1869 01:38:21.159 --> 01:38:23.079 You should or you're gonna lose it. I mean either one. 1870 01:38:23.119 --> 01:38:26.000 I mean, and adjusters don't like coming to houses to 1871 01:38:26.039 --> 01:38:27.680 do that, especially in bad weather. 1872 01:38:27.760 --> 01:38:29.880 But you know it's up to you. 1873 01:38:30.199 --> 01:38:33.159 They did, they did. They came three days ago. 1874 01:38:33.560 --> 01:38:37.359 Oh so they already they oh they already then valued it. 1875 01:38:38.760 --> 01:38:41.399 Well they didn't they they came on Monday. 1876 01:38:41.680 --> 01:38:43.479 But they will value it, is what I mean. They've 1877 01:38:43.479 --> 01:38:44.600 already examined it. 1878 01:38:45.840 --> 01:38:49.000 Yeah, well technically, but we haven't heard anything back, and 1879 01:38:49.560 --> 01:38:50.720 I'm waiting for days here. 1880 01:38:50.880 --> 01:38:51.079 You know. 1881 01:38:51.560 --> 01:38:54.279 Yeah, you will on the street, you will, you'll hear 1882 01:38:54.359 --> 01:38:56.159 from them. I mean, if they came out, they're going 1883 01:38:56.239 --> 01:38:59.399 to do something. Three all three seven one three talk 1884 01:38:59.479 --> 01:39:02.039 three all three seven one three eight two five five. 1885 01:39:02.079 --> 01:39:04.640 Speaking of cars, one Clear Choice Garage Doors will take 1886 01:39:04.640 --> 01:39:06.880 a look at your garage doors and do an inspection. 1887 01:39:06.960 --> 01:39:08.720 I think it's like eighty bucks if you're moving into 1888 01:39:08.760 --> 01:39:11.479 a house. But they also do complete openers, any part 1889 01:39:11.520 --> 01:39:13.880 of the opener, any part of the door, complete doors, 1890 01:39:14.399 --> 01:39:18.119 and they're factory authorized for most doors. That's one Clear 1891 01:39:18.279 --> 01:39:22.600 Choice Doors dot Com. And I'm telling you no one 1892 01:39:22.960 --> 01:39:27.720 does a better job. Seven to zero three seven zero 1893 01:39:27.880 --> 01:39:37.359 thirty nine eighty seven. Go with a sure thing Denver's 1894 01:39:37.399 --> 01:39:40.279 Best roofer Excel Roofing dot Com. You don't pay a 1895 01:39:40.359 --> 01:39:46.840 cent until you're content. Time for an insurance check up free, 1896 01:39:46.920 --> 01:39:50.600 no obligation. In comparison, call Compass Insurance paying too much 1897 01:39:50.800 --> 01:39:53.720 your coverage at dozens of insurance companies find out now 1898 01:39:53.800 --> 01:39:56.079 three oh three seven to seven to one help. You'll 1899 01:39:56.119 --> 01:39:58.880 think you're his only customer when you choose Frank durand 1900 01:39:58.840 --> 01:40:01.319 the real estate man dot com to list your home 1901 01:40:01.520 --> 01:40:04.680 with Remax Alliance three oh three nine two zero sixteen 1902 01:40:04.760 --> 01:40:12.159 twenty two. Hi Tom Martino, three oh three seven one 1903 01:40:12.239 --> 01:40:16.039 three talk seven one three eight two five five. Rich, 1904 01:40:15.800 --> 01:40:19.199 We've had steady calls. Keep calling and you can always 1905 01:40:19.199 --> 01:40:21.800 call three zho three Martino at any time and we'll 1906 01:40:21.800 --> 01:40:22.640 line you up for a show. 1907 01:40:22.720 --> 01:40:23.600 Rich, what's going on? 1908 01:40:26.079 --> 01:40:26.359 Sure? 1909 01:40:26.439 --> 01:40:28.720 I was actually just calling about a problem I'm having 1910 01:40:28.760 --> 01:40:31.079 with Excel Energy and claim. 1911 01:40:30.720 --> 01:40:32.279 This I had put in. 1912 01:40:33.119 --> 01:40:34.920 Okay, so what's going on with Excel? 1913 01:40:37.000 --> 01:40:39.680 We had and I'm not sure exactly what happened, but 1914 01:40:39.720 --> 01:40:43.279 some type of a short in our backyard. So it 1915 01:40:43.319 --> 01:40:46.119 didn't happen at my box, but at their supply coming in. 1916 01:40:46.479 --> 01:40:48.439 Now, how do you know? How do you know you 1917 01:40:48.520 --> 01:40:49.880 had a short? 1918 01:40:51.000 --> 01:40:52.239 Well, I don't know if it's a short. 1919 01:40:52.319 --> 01:40:54.439 All I know is the technician that came out. So 1920 01:40:54.479 --> 01:40:58.079 it started off fire our box in the backyard, and 1921 01:40:58.119 --> 01:41:01.000 then it electrified my box. I tried to go and. 1922 01:41:01.000 --> 01:41:03.600 Oh my goodness, wait a minute. So you just happen 1923 01:41:03.680 --> 01:41:05.720 to look out one day and see a fire in 1924 01:41:05.800 --> 01:41:08.640 your junction box our neighbor. 1925 01:41:09.079 --> 01:41:12.039 Actually it was during the holiday the last holiday came. 1926 01:41:12.000 --> 01:41:14.760 And the neighbor noticed it while we're in the house. Correct, 1927 01:41:16.359 --> 01:41:19.000 And where what box are you talking about? 1928 01:41:19.039 --> 01:41:21.479 Are you talking about the transformer that goes to your 1929 01:41:21.520 --> 01:41:25.279 house or something else that affects more than just your house? 1930 01:41:26.600 --> 01:41:29.880 So I know that to shut it off they have 1931 01:41:30.000 --> 01:41:31.319 to show off several houses. 1932 01:41:31.880 --> 01:41:34.560 So the fire the box was in a junction box. 1933 01:41:34.600 --> 01:41:36.039 It wasn't just your house. 1934 01:41:37.680 --> 01:41:38.159 Correct. 1935 01:41:38.359 --> 01:41:42.279 I think it just affected my home only though, until 1936 01:41:42.319 --> 01:41:43.399 they shut off the supply. 1937 01:41:45.680 --> 01:41:48.000 Okay, So what happened. 1938 01:41:47.600 --> 01:41:51.239 Then, well, electrified my box. 1939 01:41:51.319 --> 01:41:53.880 I did try to go out and shut shut it off. 1940 01:41:54.680 --> 01:41:55.960 Now what do you mean shut off? 1941 01:41:56.039 --> 01:41:56.079 What? 1942 01:41:56.399 --> 01:42:01.640 Shut off your break rain? Yeah, okay, my main Okay, what. 1943 01:42:01.720 --> 01:42:06.319 Happened shocked me. It shocked me, so you know, of course, So. 1944 01:42:06.439 --> 01:42:10.640 It shocked you when you tried to touch the off switch. 1945 01:42:12.319 --> 01:42:15.239 No, just to even open my box, That's. 1946 01:42:15.079 --> 01:42:15.560 What I mean. 1947 01:42:15.680 --> 01:42:18.199 Oh oh, oh, just to even open it. The whole 1948 01:42:18.239 --> 01:42:19.439 thing was electrified. 1949 01:42:20.479 --> 01:42:24.840 Correct, Yes. And then and in the house, my. 1950 01:42:24.640 --> 01:42:28.119 Wife was baking, the oven blew out. A lot of 1951 01:42:28.119 --> 01:42:30.439 different things did happen. I mean, it's a multitude a 1952 01:42:30.520 --> 01:42:34.039 list of things that actually went out. 1953 01:42:34.439 --> 01:42:39.640 And now are they denying it's their problem. 1954 01:42:39.800 --> 01:42:43.520 Yes, through the claim process. Yes, they are saying that 1955 01:42:43.800 --> 01:42:47.520 they recognize that it happened, but due to some state 1956 01:42:47.640 --> 01:42:49.279 statute that they're not liable. 1957 01:42:50.640 --> 01:42:55.479 Did they quote the statute? 1958 01:42:56.920 --> 01:42:59.560 They did, and I don't have any of that stuff 1959 01:42:59.560 --> 01:43:00.239 in front me. 1960 01:43:00.520 --> 01:43:01.399 I do apologize. 1961 01:43:01.399 --> 01:43:02.720 My wife's been working really hard. 1962 01:43:02.840 --> 01:43:04.560 How much did all of this come to? 1963 01:43:07.119 --> 01:43:09.479 Roughly around six or seven thousand dollars? 1964 01:43:09.720 --> 01:43:12.840 Oh my goodness. Now you do have homeowners insurance that 1965 01:43:12.960 --> 01:43:13.600 will cover it. 1966 01:43:15.239 --> 01:43:18.399 We do, and that's I think that's one of the 1967 01:43:18.439 --> 01:43:20.039 main reasons I wanted to call you, is just to 1968 01:43:20.079 --> 01:43:20.760 get advice. 1969 01:43:21.039 --> 01:43:23.760 Uh, but I'd hate to make a claim knowing that. 1970 01:43:23.720 --> 01:43:24.640 It counts against me. 1971 01:43:24.920 --> 01:43:27.399 All right, why don't you hold on and we'll get 1972 01:43:27.399 --> 01:43:32.079 our insurance expert. Hang on, Okay, go with a sure 1973 01:43:32.199 --> 01:43:35.600 thing Denver's Best roofer Excel roofing dot com. You don't 1974 01:43:35.640 --> 01:43:42.479 pay a cent until you're content. Time for an insurance checkup, free, 1975 01:43:42.560 --> 01:43:46.279 no obligation. In comparison, call Compass insurance paying too much 1976 01:43:46.399 --> 01:43:49.359 your coverage at dozens of insurance companies find out now 1977 01:43:49.439 --> 01:43:51.920 three all three seven, seven to one help. You'll think 1978 01:43:51.960 --> 01:43:54.520 you're his only customer when you choose Frank durand the 1979 01:43:54.560 --> 01:43:57.199 real estate man dot com to list your home with 1980 01:43:57.319 --> 01:44:00.960 Remax Alliance three all three nine two zero exteen twenty two. 1981 01:44:06.399 --> 01:44:11.760 Ripped off new You need advice, so you don't have. 1982 01:44:13.920 --> 01:44:14.720 Come running. 1983 01:44:14.920 --> 01:44:16.319 Just as fast as we can. 1984 01:44:17.600 --> 01:44:19.760 Shooter's gonna help coming. 1985 01:44:21.079 --> 01:44:25.840 This is the Troubleshooter Show. No Tom Martine, Hi. 1986 01:44:26.039 --> 01:44:29.439 Tom Martina here, Welcome to the show. Three oh three. 1987 01:44:29.479 --> 01:44:32.800 He's seven one three eight two five five. We're here 1988 01:44:32.840 --> 01:44:36.279 to help you solve problems, to answer questions, to shake complaints, 1989 01:44:36.319 --> 01:44:39.640 to make your life a little easier. And Dan McKenzie 1990 01:44:39.800 --> 01:44:43.119 is an estate planning attorney that I hope you avail 1991 01:44:43.199 --> 01:44:43.680 yourself of. 1992 01:44:43.800 --> 01:44:44.600 He's a great guy. 1993 01:44:44.720 --> 01:44:47.800 He's a little he's a small enough firm to give 1994 01:44:47.840 --> 01:44:50.680 you personal attention, big enough to get everything done you need. 1995 01:44:50.720 --> 01:44:54.640 He's very creative with his estate planning, and he can 1996 01:44:54.680 --> 01:44:58.600 do offshore trust as well regular trusts, irrevocable trust. 1997 01:44:59.359 --> 01:45:00.800 Really you want to talked to him? 1998 01:45:00.840 --> 01:45:06.479 Eight three three co Plans eight three three co O 1999 01:45:07.239 --> 01:45:08.359 P L A N S. 2000 01:45:08.399 --> 01:45:10.760 That's uh Dan McKenzie. Uh. 2001 01:45:10.880 --> 01:45:17.600 You can also reach him at Coeplans dot COO mackenzie law. Okay, Uh. 2002 01:45:17.680 --> 01:45:21.000 Back to the phones and let's talk to Hugh. Hey, Hugh, 2003 01:45:21.159 --> 01:45:22.279 what's happening with you? 2004 01:45:24.319 --> 01:45:24.479 Oh? 2005 01:45:26.000 --> 01:45:28.199 I know you've never heard that before? 2006 01:45:28.319 --> 01:45:28.680 Have you? 2007 01:45:28.760 --> 01:45:29.960 Shre not once? 2008 01:45:30.319 --> 01:45:32.359 Yeah? So what's going on? 2009 01:45:32.399 --> 01:45:32.600 Man? 2010 01:45:33.680 --> 01:45:35.520 I got a question for you. So we live in 2011 01:45:35.560 --> 01:45:38.880 a house at has It's called a groundwater well. It's 2012 01:45:38.920 --> 01:45:41.039 only like a forty foot deep well. We have super 2013 01:45:41.079 --> 01:45:45.279 hard water. And so I've tried everything, you know, I 2014 01:45:45.319 --> 01:45:47.399 finally decided I'm gonna need to break down and put 2015 01:45:47.439 --> 01:45:51.720 in our system. But I'm on a septic well and 2016 01:45:51.760 --> 01:45:54.840 I'm really worried about on it at Brian down the 2017 01:45:54.880 --> 01:45:57.279 septic and up to the leach field. And I know 2018 01:45:57.319 --> 01:45:59.880 you had the water pro guy on. I was just 2019 01:46:00.319 --> 01:46:02.159 curious what your guys' opinions were on that. 2020 01:46:02.800 --> 01:46:04.920 Let me get him on and ask him. Let me 2021 01:46:04.960 --> 01:46:07.920 ask him. I don't think you have a big problem 2022 01:46:07.960 --> 01:46:10.359 with it. I will tell you this. 2023 01:46:10.920 --> 01:46:14.119 You will not find a better system anywhere for the price, 2024 01:46:14.479 --> 01:46:15.079 and do not. 2025 01:46:16.600 --> 01:46:18.600 Why are we getting that? Now? I'm getting an echo? 2026 01:46:18.680 --> 01:46:21.079 Is that his headset? That could be Hugh? Put you 2027 01:46:21.119 --> 01:46:22.119 on hold for a second. 2028 01:46:22.960 --> 01:46:25.600 Now, see it went away, Yes, Hughes, somehow your phone 2029 01:46:25.680 --> 01:46:26.680 was echoing back. 2030 01:46:26.720 --> 01:46:27.560 But here's what it is. 2031 01:46:27.680 --> 01:46:32.640 Let me just explain this to you, Hugh, the water softener, 2032 01:46:32.960 --> 01:46:37.479 do not fall for Halo. Okay, because they're gonna tell 2033 01:46:37.560 --> 01:46:40.399 all Halo is a bunch of magnets and they're going 2034 01:46:40.439 --> 01:46:42.760 to tell you that it aligns the water, will soften 2035 01:46:42.760 --> 01:46:45.720 the water, will help the water. Please don't do that. 2036 01:46:45.920 --> 01:46:49.720 It's very expensive. There will be no brine. You're right, 2037 01:46:49.800 --> 01:46:53.119 there will be no rinsing because they don't do anything 2038 01:46:53.640 --> 01:46:58.560 now scientifically, they just don't change the chemistry of the water. 2039 01:46:59.079 --> 01:47:04.720 Now what they tell you is they change the molectugular alignment. Please, 2040 01:47:05.760 --> 01:47:08.119 we have done time and time again have gone out 2041 01:47:08.560 --> 01:47:13.159 for damage that hard water did after Halo. That's my 2042 01:47:13.279 --> 01:47:16.439 opinion based on what I've seen. So let's get Paul 2043 01:47:16.479 --> 01:47:20.039 the waterman on to answer this question, because I believe 2044 01:47:20.079 --> 01:47:20.920 it's a good question. 2045 01:47:22.319 --> 01:47:22.880 Now I have a. 2046 01:47:22.880 --> 01:47:26.840 Question for Henry. Henry is with Excel roofing, and I 2047 01:47:26.880 --> 01:47:30.079 have a text. They want to know about composite roofing. 2048 01:47:30.800 --> 01:47:33.520 They say, I hear you can get composite roofing that 2049 01:47:33.560 --> 01:47:36.840 looks like tile, that looks like slate, that even looks 2050 01:47:36.920 --> 01:47:43.000 like asphalt. I mean, what is it all the same material? 2051 01:47:43.520 --> 01:47:46.840 When they say composite what do they mean? And that 2052 01:47:47.000 --> 01:47:49.079 is a good question, actually, go ahead. 2053 01:47:49.000 --> 01:47:52.079 Yeah, absolutely, So composite is going to be referencing those 2054 01:47:52.159 --> 01:47:54.680 kind of synthetic plastic kindrich They're. 2055 01:47:54.479 --> 01:47:56.880 Not all the same. You have different composites. 2056 01:47:56.359 --> 01:47:58.520 Right, yeah, absolutely, and some of them they'll be like, 2057 01:47:58.800 --> 01:48:01.199 I mean F Wave would fit that category. That's a 2058 01:48:01.359 --> 01:48:04.439 really hail resistant roof. They try to say it's hail and. 2059 01:48:04.399 --> 01:48:07.319 What does it look like when it's on f wave. 2060 01:48:07.640 --> 01:48:09.279 It looks a lot like a shingle. 2061 01:48:09.399 --> 01:48:11.279 Yeah, like a normal asphalt roof. 2062 01:48:11.439 --> 01:48:13.960 Like I said, there's different types of composite right now, 2063 01:48:14.000 --> 01:48:16.399 I get it. You can do like a plastic DaVinci 2064 01:48:16.520 --> 01:48:19.079 that's gonna look like a slate roof. You can do 2065 01:48:19.359 --> 01:48:21.439 different types of Dvinci that look like a you know, 2066 01:48:21.560 --> 01:48:24.319 rounded tile roof, and so there's there's a lot of 2067 01:48:24.359 --> 01:48:27.760 different options. It's really good when you want to upgrade 2068 01:48:27.760 --> 01:48:31.000 from asphalt to something like a tile roof, but you 2069 01:48:31.039 --> 01:48:35.000 don't have a structural engineer, so you can't bear that weight, right. 2070 01:48:35.000 --> 01:48:37.239 Well yeah, yeah, I think it's silly to do real 2071 01:48:37.319 --> 01:48:39.920 stuff now when you have composites, well, you know. 2072 01:48:40.239 --> 01:48:43.560 It's arguable between tile and like a composite tile or 2073 01:48:43.600 --> 01:48:46.800 something like that. When you're talking slate, natural slate is 2074 01:48:46.920 --> 01:48:50.359 very expensive, right, and so going towards a composite or 2075 01:48:50.399 --> 01:48:52.640 a synthetic slate is a way better option. 2076 01:48:52.880 --> 01:48:55.439 Plus, slate's more breakable. 2077 01:48:55.640 --> 01:48:56.399 Yeah, it's brittle. 2078 01:48:56.600 --> 01:48:59.439 It could sustain some hail damage compared to like a 2079 01:48:59.600 --> 01:49:00.600 divinch slate. 2080 01:49:02.119 --> 01:49:04.760 Okay, so what are you saying if you want a slate, look, 2081 01:49:04.800 --> 01:49:06.039 you go with a composite. 2082 01:49:06.039 --> 01:49:08.000 Absolutely, we really like composits. 2083 01:49:09.279 --> 01:49:12.359 And what is the most right now on the market, 2084 01:49:12.399 --> 01:49:15.920 the most hail resistant roof, The most hail resistant roof 2085 01:49:15.960 --> 01:49:17.079 is going to be euro Shield. 2086 01:49:18.520 --> 01:49:21.119 You know there it's a rubber based roof, right, and 2087 01:49:21.159 --> 01:49:24.000 so it's going to be very very hail resistant. It's 2088 01:49:24.039 --> 01:49:26.600 somewhat new to the market. We've installed a couple of them. 2089 01:49:26.760 --> 01:49:29.079 They have some issues here and there. You know, f 2090 01:49:29.159 --> 01:49:32.239 Wave came up before and that sometimes buckles, right if 2091 01:49:32.239 --> 01:49:35.520 it's not installed according to their specs, or it can 2092 01:49:35.560 --> 01:49:36.560 have defects that you. 2093 01:49:36.560 --> 01:49:39.760 Like euro Shield, Yeah, your Euroshield is great. 2094 01:49:40.680 --> 01:49:42.479 Like I said, though, these these products they come to 2095 01:49:42.560 --> 01:49:45.239 market and then a little while down the road sometimes 2096 01:49:45.239 --> 01:49:46.319 we find issues with them. 2097 01:49:46.960 --> 01:49:50.319 Okay, let's go to Paul the Waterman, Paul, Paul doubting. 2098 01:49:50.399 --> 01:49:54.199 He's with waterpros dot Net. I always sing their praises. 2099 01:49:54.720 --> 01:49:58.079 Now he was on a well, he's got extremely hard 2100 01:49:58.199 --> 01:50:03.479 water and he wants to put on a water softening 2101 01:50:03.560 --> 01:50:07.680 for the whole house. But Paul, he's concerned about the 2102 01:50:07.720 --> 01:50:13.199 brine rints that they do of the filter media. And 2103 01:50:13.199 --> 01:50:15.600 and of course that's what they use it for. People 2104 01:50:15.680 --> 01:50:18.720 mistakingly think they put salt in the drinking water. 2105 01:50:18.840 --> 01:50:19.319 They do not. 2106 01:50:20.520 --> 01:50:23.079 The salt is used to rinse out the media that 2107 01:50:23.159 --> 01:50:23.840 the filters. 2108 01:50:24.399 --> 01:50:25.720 So would that do damage? 2109 01:50:25.760 --> 01:50:28.079 He's on a septic as well, so he's on septic 2110 01:50:28.159 --> 01:50:33.560 and well, so what effect do your softeners have for 2111 01:50:33.680 --> 01:50:35.399 his septic? 2112 01:50:36.359 --> 01:50:42.680 So Wafts, it's an ion exchange, it's a chemical exchange process. 2113 01:50:42.720 --> 01:50:46.239 So you're never putting raw sodium chloride in a septic system. 2114 01:50:47.199 --> 01:50:49.159 No, no, but when you but hold on, but when 2115 01:50:49.159 --> 01:50:51.079 you rinse the media, where does that water go? 2116 01:50:51.600 --> 01:50:53.399 Well, that's that's what I'm trying to explain to you. 2117 01:50:53.840 --> 01:50:58.199 Okay, Pard, This is calcium carbonate and then sodium chloride 2118 01:50:58.239 --> 01:51:02.199 is the detergent. So the exchange process means that calcium 2119 01:51:02.239 --> 01:51:05.119 and the chloride go down the drain. That's not a salt. 2120 01:51:05.840 --> 01:51:08.199 The byproduct which comes out of the tap water is 2121 01:51:08.239 --> 01:51:13.960 sodium carbonate, which is baking soda. That's not an aggressive salt. However, Tom, 2122 01:51:13.960 --> 01:51:16.960 if he's on well water, he's really gonna want to 2123 01:51:16.960 --> 01:51:19.720 think about doing a dual tank softener because. 2124 01:51:19.439 --> 01:51:22.199 Remember this single tank water. 2125 01:51:22.000 --> 01:51:24.520 Softeners have no choice but to use the same dirty 2126 01:51:24.520 --> 01:51:25.520 water and backwashing. 2127 01:51:25.640 --> 01:51:27.880 So in the city water you can set them up 2128 01:51:28.039 --> 01:51:31.399 really efficient. But if you've got really extreme water, hard 2129 01:51:31.439 --> 01:51:32.600 water and well water. 2130 01:51:33.279 --> 01:51:35.439 He's going to want a dual tank system because then 2131 01:51:35.479 --> 01:51:38.520 a dual tank system alternates tank so he always has 2132 01:51:38.600 --> 01:51:41.159 clean water, but it takes clean water from one tank to. 2133 01:51:41.119 --> 01:51:44.520 Backflush the other tank, so he uses less water and 2134 01:51:44.600 --> 01:51:45.560 less salt that. 2135 01:51:45.520 --> 01:51:48.199 Way, and then he's as sure to always have one 2136 01:51:48.239 --> 01:51:50.880 hundred percent soft water. Remember the folks up in Golden 2137 01:51:50.920 --> 01:51:54.119 that had that heating system that they tried the halo 2138 01:51:54.159 --> 01:51:54.960 and it didn't work. 2139 01:51:55.319 --> 01:51:57.560 We had a set no, in fact hold on. It 2140 01:51:57.680 --> 01:51:58.840 ruined their. 2141 01:51:58.680 --> 01:52:02.159 Boiler, that's right, that ruined it exactly. So a dual 2142 01:52:02.199 --> 01:52:06.159 tank system, a dual tank softener is the secret when 2143 01:52:06.159 --> 01:52:09.239 you have extreme hard water, because what will happen is 2144 01:52:09.279 --> 01:52:11.239 that if you've got a single tank system and the 2145 01:52:11.279 --> 01:52:15.119 water is extremely hard. Eventually that single tank softener gets 2146 01:52:15.119 --> 01:52:16.359 overrun and you'll get. 2147 01:52:16.239 --> 01:52:17.279 Hard water bleed. 2148 01:52:17.000 --> 01:52:20.239 Through no matter what you do, because you're using hard 2149 01:52:20.279 --> 01:52:21.920 water to rinse the media. 2150 01:52:22.560 --> 01:52:25.079 Correct, that's it, That's absolutely correct. See city water. 2151 01:52:25.119 --> 01:52:27.600 You can get away with it because the water hardness 2152 01:52:28.199 --> 01:52:31.319 is not bad, right, it's you know, up to twenty grains, 2153 01:52:31.399 --> 01:52:35.039 we can still operate efficiently. But if you're above twenty grains, 2154 01:52:35.079 --> 01:52:37.560 you're getting close to thirty to fifty grains per gallon. 2155 01:52:38.119 --> 01:52:39.680 No way a single tank system is. 2156 01:52:39.600 --> 01:52:40.119 Going to work. 2157 01:52:41.239 --> 01:52:43.399 And do you know how many grains you have are 2158 01:52:43.479 --> 01:52:48.800 you of hardness? Q? 2159 01:52:51.239 --> 01:52:51.520 Is on? 2160 01:52:51.760 --> 01:52:53.079 That's that? Yeah? 2161 01:52:53.119 --> 01:52:55.560 How many grains of hardness is your water? Do you know? 2162 01:52:56.399 --> 01:52:57.840 I think it's around ninety? 2163 01:52:59.199 --> 01:53:02.039 Yes, A dual tanks off HU, A single tank won't work. 2164 01:53:02.600 --> 01:53:06.000 You're gonna we're gonna over there's not enough soldiers in 2165 01:53:06.039 --> 01:53:08.600 the fight. Now, keep in mind you you don't want 2166 01:53:08.600 --> 01:53:11.880 to do a super size system like a sixty thousand 2167 01:53:11.960 --> 01:53:15.079 grain because you're not gonna have enough water flow from 2168 01:53:15.079 --> 01:53:15.920 a well water. 2169 01:53:15.760 --> 01:53:18.199 System to flush that unit properly. 2170 01:53:19.239 --> 01:53:20.079 Okay, full rate? 2171 01:53:20.279 --> 01:53:22.520 Yeah, so you know you want a dual tank. You 2172 01:53:22.560 --> 01:53:25.119 know a dual tank thirty two thousand grain per unit 2173 01:53:25.239 --> 01:53:26.000 that'll work. 2174 01:53:25.840 --> 01:53:27.279 Well that you need. 2175 01:53:27.399 --> 01:53:28.520 You need a dual tank, so. 2176 01:53:28.479 --> 01:53:31.520 You can, you know, alternate accordingly, and then what will 2177 01:53:31.560 --> 01:53:34.640 happen is you're gonna want to how old is the wealth? 2178 01:53:35.920 --> 01:53:38.479 Oh, gosh, twenty years, all. 2179 01:53:38.439 --> 01:53:40.760 Right, so you'll be all right if it's brand new. 2180 01:53:41.079 --> 01:53:43.520 Brand new wells can take up to a year to settle. 2181 01:53:44.279 --> 01:53:46.079 But if you're just dealing with ninety grain, if you're 2182 01:53:46.119 --> 01:53:48.479 dealing with ninety grain the hardness, that you're definitely gonna 2183 01:53:48.520 --> 01:53:50.960 want a dual tank system to even give a shot. 2184 01:53:51.560 --> 01:53:51.920 All right. 2185 01:53:51.960 --> 01:53:55.039 I want to clarify something though, and you can put 2186 01:53:55.119 --> 01:53:57.560 you back on hold because he has that feedback issue. 2187 01:53:57.840 --> 01:54:01.119 I want to clarify something. The stuff come out of 2188 01:54:02.880 --> 01:54:08.399 the wash when you rinse the filters and you use 2189 01:54:08.520 --> 01:54:11.920 that combination of sodium chloride and whatever does it. 2190 01:54:12.199 --> 01:54:13.159 What goes down the. 2191 01:54:13.199 --> 01:54:17.800 Drain I'm gonna go drain is sodium bicarbonate. 2192 01:54:17.840 --> 01:54:21.800 It's baking soda, okay, because the two of those because 2193 01:54:21.800 --> 01:54:24.279 the two of those elements make baking soda. 2194 01:54:24.520 --> 01:54:26.039 Right, So it's an ion exchange. 2195 01:54:26.039 --> 01:54:30.520 So remember if you write calcium carbonate on one side, 2196 01:54:30.680 --> 01:54:34.079 and then you write sodium chloride on the other right, 2197 01:54:34.600 --> 01:54:39.880 The calcium chloride go down the drain, the sodium carbonate comes. 2198 01:54:39.600 --> 01:54:41.720 Out of the faucet. That's the ion exchange. 2199 01:54:42.119 --> 01:54:45.319 But you's got a bigger problem. Tom his TVs. His 2200 01:54:45.439 --> 01:54:47.199 water's not safe to drink if you're at. 2201 01:54:47.159 --> 01:54:49.800 Ninety No, No, I get it. I get it. So, Paul, 2202 01:54:49.880 --> 01:54:51.840 I'm sorry for being so ignorant. 2203 01:54:52.039 --> 01:54:56.720 So going down the drain is a salty water, is 2204 01:54:56.760 --> 01:54:57.199 that right? 2205 01:54:57.920 --> 01:55:01.720 Going going Okay? Sodium carbonate is baking soda. 2206 01:55:02.319 --> 01:55:07.159 Okay, so that's not salt going down. Going down the drain. 2207 01:55:07.079 --> 01:55:08.680 Is calcium chloride. 2208 01:55:08.960 --> 01:55:13.079 Okay, that's not a salt Okay, sorry, thank you, thank you, Paul, 2209 01:55:13.199 --> 01:55:17.640 I appreciate that. So you're not really overloading your septic 2210 01:55:17.720 --> 01:55:19.800 system with anything that will harm it. 2211 01:55:20.479 --> 01:55:21.119 No, not at all. 2212 01:55:21.159 --> 01:55:25.399 That's what That's exactly correct. It's really technical that people 2213 01:55:25.439 --> 01:55:28.800 forget of the ion exchange process. This is where you 2214 01:55:28.840 --> 01:55:32.479 know you're separating the molecule. Calcium is attached, right, and 2215 01:55:32.560 --> 01:55:37.199 so you know the calcium chloride, right, Remember, calcium and 2216 01:55:37.239 --> 01:55:38.279 the chloride go down the drain. 2217 01:55:38.399 --> 01:55:39.039 That's not a. 2218 01:55:38.960 --> 01:55:42.199 Salt system that's going to kill the bacteria. Or erode 2219 01:55:42.199 --> 01:55:44.800 the concrete. If it's a concrete sept it won't happen. 2220 01:55:45.239 --> 01:55:47.680 Okay, But with the water this hard. 2221 01:55:47.520 --> 01:55:50.720 It's unsafe to drink because it's total dissolved solid levels 2222 01:55:50.760 --> 01:55:52.119 close to fifteen hundred. 2223 01:55:52.520 --> 01:55:56.239 That's three times the state liment. I get it, the states. 2224 01:55:56.319 --> 01:56:00.800 Yeah, now, so so you would recommend though if he 2225 01:56:00.880 --> 01:56:04.319 does a softener that for drinking water, he would want 2226 01:56:04.359 --> 01:56:06.359 to use something else, right. 2227 01:56:06.880 --> 01:56:08.760 He needs reverse osmosis, you bet. 2228 01:56:09.119 --> 01:56:12.600 Yeah, So that combination would be a little more expensive 2229 01:56:12.600 --> 01:56:15.760 than your special if you're dealing with dual tank right. 2230 01:56:16.199 --> 01:56:18.239 Correct, correct, But here's the other thing too. 2231 01:56:19.279 --> 01:56:19.439 Well. 2232 01:56:19.520 --> 01:56:21.439 Remember the byproduct. 2233 01:56:20.800 --> 01:56:24.880 Is sodium carbonate, which is baking soda at fifteen hundred TVs. 2234 01:56:25.079 --> 01:56:26.800 Even with the water softener. 2235 01:56:26.520 --> 01:56:29.800 He's going to get white powder by his faucets and 2236 01:56:29.880 --> 01:56:31.920 fixtures because it's the baking. 2237 01:56:31.560 --> 01:56:35.560 Soda is going to basically, you know, come out of 2238 01:56:35.640 --> 01:56:37.680 solution when when you're dealing with one. 2239 01:56:38.039 --> 01:56:38.640 I get it. 2240 01:56:38.720 --> 01:56:41.920 So tell me this, what would if he combine drinking 2241 01:56:42.000 --> 01:56:45.600 water with that system? What would that combination on a 2242 01:56:45.720 --> 01:56:48.600 very hard well cost. 2243 01:56:48.880 --> 01:56:50.359 About forty four hundred bucks? 2244 01:56:50.560 --> 01:56:53.640 Well, that's not terrible, no. 2245 01:56:54.079 --> 01:56:56.760 It's yeah, forty four hundred bucks is what he's looking at. 2246 01:56:56.920 --> 01:57:01.359 Hey, Hugh, this this to me. That's may really. 2247 01:57:01.640 --> 01:57:04.039 I mean the regular ones are thirty one ninety five 2248 01:57:04.119 --> 01:57:07.319 with his special right now so that you ought to 2249 01:57:07.319 --> 01:57:09.840 give him a call from It's three oh three eight 2250 01:57:09.920 --> 01:57:14.279 six two five five five four three oh three eight 2251 01:57:14.319 --> 01:57:18.720 six two five five five four and that's Waterpros dot net. 2252 01:57:25.319 --> 01:57:28.560 Go with a sure thing Denver's Best roofer Excel Roofing 2253 01:57:28.680 --> 01:57:29.279 dot com. 2254 01:57:29.319 --> 01:57:31.319 You don't pay a cent until you're content. 2255 01:57:34.720 --> 01:57:37.880 Time for an insurance check up, free no obligation comparison 2256 01:57:38.039 --> 01:57:41.600 call Compass Insurance paying too much your coverage at dozens 2257 01:57:41.600 --> 01:57:44.319 of insurance companies find out now three oh three seven 2258 01:57:44.439 --> 01:57:47.239 seven to one help. You'll think you're his only customer 2259 01:57:47.279 --> 01:57:49.520 when you choose Frank durand the real estate Man dot 2260 01:57:49.560 --> 01:57:52.840 com to list your home with Remax Alliance three oh 2261 01:57:52.920 --> 01:57:57.520 three nine two zero sixteen twenty two. I I'm Tom Martine. 2262 01:57:57.640 --> 01:58:02.840 You're troubleshure. Hey listen, I've been telling you this, so 2263 01:58:02.880 --> 01:58:04.840 I'm just going to repeat it. It's not a big deal, 2264 01:58:04.960 --> 01:58:06.960 but it is something that you need to know about. 2265 01:58:09.000 --> 01:58:13.840 In the registered investment industry, where you go to an 2266 01:58:13.960 --> 01:58:18.680 RIA a registered investment advisor, you're probably. 2267 01:58:18.239 --> 01:58:20.640 About ninety eight to ninety nine. 2268 01:58:20.439 --> 01:58:24.920 Percent of the time involved in something called TAMP turnkey 2269 01:58:25.199 --> 01:58:32.119 asset management programs. This is where advisors sign on to 2270 01:58:32.239 --> 01:58:37.319 be advisors with a giant firm. And what they do 2271 01:58:37.439 --> 01:58:39.399 is they take your money when you invest it and 2272 01:58:39.399 --> 01:58:42.239 I'm not saying they're bad guys, and they shake your hand, 2273 01:58:42.319 --> 01:58:44.960 and they do a questionnaire and they take your money 2274 01:58:44.960 --> 01:58:47.840 and put it with Schwab and then this giant investment 2275 01:58:48.039 --> 01:58:52.239 advisor does all of the investing in all of the babysitting, 2276 01:58:52.720 --> 01:58:56.600 and these guys that you think are your advisors sit 2277 01:58:56.680 --> 01:58:59.960 there and collect a commission that's honest to god the industry, 2278 01:59:00.359 --> 01:59:02.680 and they all you just ask them, are you part 2279 01:59:02.880 --> 01:59:08.640 of the TAMP program? The turnkey asset management program where 2280 01:59:08.680 --> 01:59:12.960 you are letting a bigger advisor manage all my money. Now, 2281 01:59:13.039 --> 01:59:15.359 if you don't mind that, that's okay. But don't make 2282 01:59:15.399 --> 01:59:18.359 the illusion of thinking that this middleman is your advisor. 2283 01:59:19.359 --> 01:59:22.000 You're most likely going to pay more fees because of it, 2284 01:59:22.319 --> 01:59:24.119 and you're not going to get personalized attention. 2285 01:59:24.399 --> 01:59:25.960 That's just a fact of life. Okay. 2286 01:59:26.199 --> 01:59:29.000 Now, again, I don't want to put anybody down. What 2287 01:59:29.079 --> 01:59:31.039 I am going to tell you is my company I 2288 01:59:31.119 --> 01:59:34.720 started on purpose because of this six years ago for me, 2289 01:59:36.760 --> 01:59:38.399 and I started it just for me. 2290 01:59:38.479 --> 01:59:42.399 I hired advisors just for me and started. 2291 01:59:42.079 --> 01:59:44.880 Gaining wealth because of it, and I decided I need 2292 01:59:44.880 --> 01:59:47.039 to let other people know about it. So we of 2293 01:59:47.079 --> 01:59:49.720 course retain legal counsel and did everything it took to 2294 01:59:49.760 --> 01:59:53.640 become registered with the State Securities Commission, and that's what 2295 01:59:53.680 --> 01:59:56.399 we did. So right now, all I'm saying is this, 2296 01:59:56.600 --> 01:59:59.880 if you want someone to work side by side with 2297 02:00:00.119 --> 02:00:03.920 you with every dollar they have invested along with you, 2298 02:00:04.680 --> 02:00:06.920 then you're going to find very few of those people. 2299 02:00:07.159 --> 02:00:08.920 And I'm one of them. That's just the way it is. 2300 02:00:09.880 --> 02:00:13.720 Wave eight Wealthmanagement dot Com. The number eight, now that's 2301 02:00:13.760 --> 02:00:18.000 a mouthful, So you can just go invest with Martino 2302 02:00:18.520 --> 02:00:18.960 dot com. 2303 02:00:19.000 --> 02:00:20.239 It goes to the same place. 2304 02:00:20.720 --> 02:00:23.880 We have had tremendous results with people that are very 2305 02:00:23.880 --> 02:00:29.439 happy with this level of service and babysitting and compliance 2306 02:00:29.920 --> 02:00:33.439 and reporting all of it. That's why pledged to you 2307 02:00:33.920 --> 02:00:38.359 personalized and I work with many professionals, but we don't 2308 02:00:38.399 --> 02:00:42.600 outsource anything. In fact, we're working with Vesta Turnty Vestia. 2309 02:00:42.640 --> 02:00:44.600 If you want to be part of that real estate thing. 2310 02:00:45.399 --> 02:00:47.359 But you don't want to put in the minimum investment, 2311 02:00:47.680 --> 02:00:49.479 we are going to do that. 2312 02:00:50.239 --> 02:00:54.079 If you want to do annuities, we can do that, and. 2313 02:00:53.960 --> 02:00:56.640 We're doing it with our partners, so we can handle 2314 02:00:56.680 --> 02:00:59.800 it for you. And I want you to know, one 2315 02:01:00.079 --> 02:01:02.560 hundred percent, I've been here forty five years, one hundred 2316 02:01:02.560 --> 02:01:05.600 percent of my money, my investment money, is with this company. 2317 02:01:05.960 --> 02:01:08.479 There are people who do it for themselves. You're never 2318 02:01:08.520 --> 02:01:11.600 going to satisfy them. There are people like literally babiesit 2319 02:01:11.640 --> 02:01:12.960 their investments each and every day. 2320 02:01:13.279 --> 02:01:14.920 If you can do that and you have the knowledge 2321 02:01:14.920 --> 02:01:16.000 and know how you can do that. 2322 02:01:17.119 --> 02:01:19.880 There are people that invest in their own businesses and 2323 02:01:19.960 --> 02:01:21.479 they keep their money tied up there. 2324 02:01:21.600 --> 02:01:22.680 Of course you can't do that. 2325 02:01:22.840 --> 02:01:26.319 Then you have those who depend on other professionals. We 2326 02:01:26.359 --> 02:01:29.000 want to be that professional. It's that simple. I've earned 2327 02:01:29.000 --> 02:01:30.920 your trust over forty five years, and I can tell 2328 02:01:30.960 --> 02:01:33.760 you I am I am putting my money where my 2329 02:01:33.760 --> 02:01:36.479 mouth is and the number is three all three seven 2330 02:01:36.640 --> 02:01:39.520 seven to one help three all three seven seven one 2331 02:01:39.640 --> 02:01:41.199 four three five seven. 2332 02:01:41.479 --> 02:01:44.920 I feel strongly about this because I learned the hard 2333 02:01:44.960 --> 02:01:45.840 way again. 2334 02:01:46.319 --> 02:01:50.119 You know, even with success, I wanted to know why 2335 02:01:50.199 --> 02:01:52.680 I'm in something, why I'm not in something? Can I 2336 02:01:52.720 --> 02:01:55.359 do better? So you should get a free look no 2337 02:01:55.359 --> 02:01:57.600 matter what. And I promise you if you're doing well, 2338 02:01:57.640 --> 02:01:59.159 you're doing well, I have more. 2339 02:01:59.039 --> 02:02:00.000 Power to you. 2340 02:02:00.119 --> 02:02:03.159 It's like the uh the investment checkup, like Compass does 2341 02:02:03.199 --> 02:02:07.079 the insurance checkup. And speaking of checkups, so that's ero 2342 02:02:07.119 --> 02:02:10.520 three seven seven to one help seven seven one four 2343 02:02:10.640 --> 02:02:13.760 three five seven or invest with Martino dot com. 2344 02:02:13.760 --> 02:02:15.680 Only a fool wouldn't want to at least look at 2345 02:02:15.680 --> 02:02:18.159 what they have right, at least just look at it 2346 02:02:18.640 --> 02:02:19.239 now now. 2347 02:02:19.920 --> 02:02:23.239 Also when it comes to roofing and inspections, somebody wants 2348 02:02:23.239 --> 02:02:25.359 to know what if they don't know if they need 2349 02:02:25.359 --> 02:02:28.800 a roof Henry with Excel Roofing dot com, what if 2350 02:02:28.840 --> 02:02:31.359 they don't know, do you take Do you do free 2351 02:02:31.399 --> 02:02:35.359 inspections on a roof if they suspect damage or repairs 2352 02:02:35.399 --> 02:02:35.920 are needed. 2353 02:02:36.439 --> 02:02:39.359 Yeah, we absolutely do free honest inspections. 2354 02:02:39.359 --> 02:02:40.800 There's a lot that's important. 2355 02:02:41.000 --> 02:02:44.079 It is so as that work, so our inspections. 2356 02:02:44.159 --> 02:02:46.720 We don't want to push a consumer to make any 2357 02:02:46.760 --> 02:02:48.319 decision that you know that is not in the of 2358 02:02:48.319 --> 02:02:50.600 course interest of course not because if they file a 2359 02:02:50.720 --> 02:02:53.439 claim and they don't have damage, it goes on their record. 2360 02:02:53.520 --> 02:02:55.039 So we want to go out and make sure that 2361 02:02:55.079 --> 02:02:58.680 we really give a truthful evaluation of whether or not 2362 02:02:58.800 --> 02:03:01.600 they have hail damage or any kind of damage, and 2363 02:03:01.760 --> 02:03:04.880 from then they can go file an insurance claim or 2364 02:03:04.920 --> 02:03:06.399 make any necessary repairs. 2365 02:03:06.520 --> 02:03:10.840 You said something important that Compass Insurance always says are 2366 02:03:10.880 --> 02:03:13.239 insurance experts for casualty. 2367 02:03:13.319 --> 02:03:14.560 And home and car and all that. 2368 02:03:15.560 --> 02:03:18.359 If you call your insurance company, just call them and say, 2369 02:03:18.680 --> 02:03:22.920 we had a hailstorm in our neighborhood. We don't want 2370 02:03:22.920 --> 02:03:24.439 to file a claim, We just want to know if 2371 02:03:24.439 --> 02:03:26.600 we have damage. 2372 02:03:26.760 --> 02:03:28.680 And then you never do anything else. 2373 02:03:28.800 --> 02:03:33.279 Ever, Let's say you don't call back to schedule the adjuster, you. 2374 02:03:33.239 --> 02:03:37.279 Don't put in a claim. That phone call, I swear 2375 02:03:37.359 --> 02:03:41.039 to God counts against you, doesn't it? 2376 02:03:41.159 --> 02:03:41.880 Absolutely? 2377 02:03:42.000 --> 02:03:45.359 And you know when people call Excel Roofing, sometimes we'll 2378 02:03:45.399 --> 02:03:48.279 go out there and we won't find damage, and sometimes 2379 02:03:48.279 --> 02:03:50.479 people will be a little upset that they can't get 2380 02:03:50.479 --> 02:03:52.680 a new roof. But we're not going to push people 2381 02:03:53.000 --> 02:03:55.319 towards raising their rates. 2382 02:03:55.159 --> 02:03:59.439 Right because if they called an insurance adjuster, okay, so 2383 02:03:59.640 --> 02:04:01.760 I say, and even if you didn't make an appointment 2384 02:04:01.800 --> 02:04:02.840 with an insurance adjuster. 2385 02:04:03.199 --> 02:04:04.439 The call counts against you. 2386 02:04:04.720 --> 02:04:07.760 So now let's say the adjuster comes out and finds 2387 02:04:07.800 --> 02:04:10.119 no damage, it. 2388 02:04:10.079 --> 02:04:12.479 Counts against you absolutely. 2389 02:04:12.640 --> 02:04:17.199 Now let's say they find damage under your deductible and 2390 02:04:17.279 --> 02:04:20.119 you pay for one hundred percent of it, it counts 2391 02:04:20.359 --> 02:04:24.319 against you. So in all three cases it's considered a claim. 2392 02:04:25.439 --> 02:04:31.880 I swear it is the most unbelievable actuarial information. 2393 02:04:31.920 --> 02:04:34.079 They use against you. 2394 02:04:34.640 --> 02:04:39.920 It is crazy, but that's what they do. Yep, that's 2395 02:04:39.920 --> 02:04:44.119 what they do anyway. So always call people who can 2396 02:04:44.159 --> 02:04:47.439 come out and look at it first, but don't ever 2397 02:04:48.399 --> 02:04:53.920 accept a contract or an estimate that doesn't outline one 2398 02:04:54.039 --> 02:05:00.319 hundred percent of each detail, the materials, the labor, the 2399 02:05:00.399 --> 02:05:02.079 incidentals go ahead. 2400 02:05:02.520 --> 02:05:05.279 So the largest thing that really sets us apart if 2401 02:05:05.279 --> 02:05:08.039 you get the call from customers is we. 2402 02:05:07.960 --> 02:05:10.399 Didn't have enough damage or we didn't have a large 2403 02:05:10.479 --> 02:05:11.079 enough project. 2404 02:05:11.159 --> 02:05:13.760 For other companies, we want to come out and service 2405 02:05:13.840 --> 02:05:17.000 each homeowner with their individual needs. Just because you have 2406 02:05:17.039 --> 02:05:19.399 a minor detail that needs to be fixed, we will 2407 02:05:19.399 --> 02:05:20.520 be attentive. 2408 02:05:21.399 --> 02:05:23.600 Okay, even if it's small. 2409 02:05:23.720 --> 02:05:24.800 Even if it's small. 2410 02:05:24.920 --> 02:05:28.199 Now here's the other thing. So only get a. 2411 02:05:28.199 --> 02:05:32.199 Roofer who first and foremost will look at the roof 2412 02:05:32.760 --> 02:05:38.359 and inspect it without you signing anything. That's number one, okay, 2413 02:05:39.279 --> 02:05:43.640 So then number two, the resulting report should be handed 2414 02:05:43.680 --> 02:05:46.960 to you, no meeting with the adjuster, handed to you, 2415 02:05:47.720 --> 02:05:51.760 and one hundred percent of all details should be disclosed. 2416 02:05:52.640 --> 02:05:57.399 That is how much, what are the materials, what are 2417 02:05:57.439 --> 02:06:01.359 the incidentals, and what is the label? Okay, So now 2418 02:06:01.399 --> 02:06:06.279 you got nothing signed and a detailed specified contract. 2419 02:06:06.800 --> 02:06:12.680 Number three, not one penny should you pay at that time? 2420 02:06:12.920 --> 02:06:16.640 Not one penny? Not one penny? 2421 02:06:17.039 --> 02:06:20.159 That is so important if they want it walk away. 2422 02:06:20.560 --> 02:06:23.920 That's those are the three primary things I want now. 2423 02:06:24.520 --> 02:06:28.800 After that, when they come and start the work or 2424 02:06:28.840 --> 02:06:32.920 they deliver material, you may decide with the roof for 2425 02:06:33.000 --> 02:06:34.800 this is up to you if you want to pay 2426 02:06:34.840 --> 02:06:38.600 as you go, but I still recommend now, I recommend 2427 02:06:38.600 --> 02:06:41.920 what Excel does. One hundred percent is paid at the 2428 02:06:42.039 --> 02:06:45.439 end when you're done. So those are the ways to 2429 02:06:45.880 --> 02:06:54.159 absolutely positively protect yourself in a roofing contract. One hundred 2430 02:06:54.239 --> 02:06:59.880 percent positively protect yourself in a roofing contract. We have 2431 02:07:00.159 --> 02:07:08.119 more coming up on the Troubleshooter show. Go with a 2432 02:07:08.159 --> 02:07:11.600 sure Thing Denver's Best Roofer excel roofing dot com. 2433 02:07:11.640 --> 02:07:13.359 You don't pay a cent until you're. 2434 02:07:13.279 --> 02:07:20.239 Contenth time for an insurance checkup free, no obligation. In comparison, 2435 02:07:20.359 --> 02:07:23.920 call Compass Insurance paying too much your coverage at dozens 2436 02:07:23.920 --> 02:07:26.640 of insurance companies find out now three oh three seven 2437 02:07:26.680 --> 02:07:27.239 to seven to one. 2438 02:07:27.359 --> 02:07:27.600 Help. 2439 02:07:27.800 --> 02:07:30.399 You'll think you're his only customer when you choose Frank 2440 02:07:30.479 --> 02:07:32.920 durand the real estate Man dot com to list your 2441 02:07:32.960 --> 02:07:36.079 home with Remax Alliance three oh three nine two zero 2442 02:07:36.239 --> 02:07:43.800 sixteen twenty two. Hi Tom Martino, your troubleshooter three O 2443 02:07:43.960 --> 02:07:46.600 three seven one three talk three oh three seven one. 2444 02:07:46.439 --> 02:07:48.520 Three eight two five five. 2445 02:07:48.640 --> 02:07:50.359 Still time for calls if you want to get right 2446 02:07:50.399 --> 02:07:54.039 through and talk to us. Any follow ups from Deputy 2447 02:07:54.239 --> 02:07:58.479 Doc or Deputy Bo any other follow up sers? 2448 02:07:58.880 --> 02:08:02.479 All right now, dev Deputy Bow has left the building. 2449 02:08:02.800 --> 02:08:07.319 Okay, so Deputy Doc, you're not working on anything. 2450 02:08:07.079 --> 02:08:07.600 All right now? 2451 02:08:07.760 --> 02:08:08.119 Some stuff. 2452 02:08:08.119 --> 02:08:11.720 I'm trying to get a hold of an Ada attorney 2453 02:08:12.840 --> 02:08:15.520 because remember we had that lady who's having problems with 2454 02:08:15.720 --> 02:08:20.119 access to her apartment. And the research I did was 2455 02:08:20.199 --> 02:08:22.680 that if it was built before in nineteen ninety one, 2456 02:08:23.439 --> 02:08:27.279 some statutes may not apply. So I'm trying to get 2457 02:08:28.039 --> 02:08:28.640 I'm trying to. 2458 02:08:28.560 --> 02:08:32.039 Get oh you mean for she what was she want 2459 02:08:32.119 --> 02:08:34.760 to get her place? Redone? For a wheelchair? 2460 02:08:35.119 --> 02:08:36.880 Right right? And so. 2461 02:08:38.479 --> 02:08:40.920 What I looked up was that prior tonight, if the 2462 02:08:40.960 --> 02:08:44.439 building was built prior to nineteen ninety one, certain things 2463 02:08:44.479 --> 02:08:47.439 don't have to be done. But I'm trying to find 2464 02:08:47.439 --> 02:08:49.600 the attorney that I can talk to and see if 2465 02:08:49.600 --> 02:08:53.000 there are exceptions or if there's anything we can do 2466 02:08:53.439 --> 02:08:55.680 to force them to do it. But I'll let you 2467 02:08:55.720 --> 02:08:56.880 know the outcome of that. 2468 02:08:57.560 --> 02:09:00.079 All right, thank you. And at Dimitri, do you have, 2469 02:09:00.159 --> 02:09:02.359 Deputy d do you have anything going on? 2470 02:09:02.800 --> 02:09:06.960 Yeah, you know, a very disappointing case with cobblestone car walls. 2471 02:09:06.720 --> 02:09:10.920 Which is not only not only disappointing, but I think 2472 02:09:10.960 --> 02:09:11.720 they suck. 2473 02:09:12.279 --> 02:09:14.239 Oh you took the words right out of my mouth. 2474 02:09:14.479 --> 02:09:15.319 Talk about that, bro. 2475 02:09:15.439 --> 02:09:18.199 Well you know you may recall that a few days 2476 02:09:18.239 --> 02:09:20.600 ago a gentleman out of Lakewood named Gael calta Is 2477 02:09:20.600 --> 02:09:24.000 because his car was damaged in May. 2478 02:09:24.079 --> 02:09:28.800 I believe now it was damaged by this cobblestone car 2479 02:09:28.960 --> 02:09:31.119 wash at Wadsworth and Jewel Go. 2480 02:09:31.000 --> 02:09:32.640 Ahead, yeah, nineteen seventy five. 2481 02:09:32.720 --> 02:09:35.119 He said it went on a conveyor and it was 2482 02:09:35.159 --> 02:09:39.479 put into neutral and the belt pulled him too close 2483 02:09:39.560 --> 02:09:40.239 to a brush. 2484 02:09:40.439 --> 02:09:42.039 Well, you know, we don't know if it was the 2485 02:09:42.079 --> 02:09:43.960 belt or the brush got too close, but we do 2486 02:09:44.119 --> 02:09:46.319 know based on what he said, there was an impact 2487 02:09:46.359 --> 02:09:50.760 against this car and it damaged one of his side 2488 02:09:50.840 --> 02:09:53.600 view mirrors. Cust him about five hundred bucks to replace 2489 02:09:53.640 --> 02:09:56.640 the mirror, and then to add insult to injury, they 2490 02:09:56.840 --> 02:09:59.840 even though he told them to immediately cancel his membership, 2491 02:10:00.159 --> 02:10:02.439 they kept charging him for three more months. 2492 02:10:02.199 --> 02:10:05.359 Of but they told him to cancel, they kicked. 2493 02:10:05.560 --> 02:10:10.159 He told them to cancel, and to add this insult 2494 02:10:10.159 --> 02:10:12.720 to injury, they kept charging him for three more months 2495 02:10:12.840 --> 02:10:16.279 until he finally had his bank stop payments on these charges. 2496 02:10:17.039 --> 02:10:21.119 And despite my best efforts to reach them, uh, you know, 2497 02:10:21.199 --> 02:10:24.199 I called a couple of times. I texted twice. I 2498 02:10:24.319 --> 02:10:28.960 emailed is this a chain the Stone? Yeah, they're based 2499 02:10:28.960 --> 02:10:32.079 out of Arizona and they have multiple locations here in 2500 02:10:32.119 --> 02:10:35.159 the metro area. But here's the only response that they 2501 02:10:35.199 --> 02:10:39.439 sent me. Dear Dmitri, at Cobblestone car Wash, we're dedicated 2502 02:10:39.439 --> 02:10:42.560 to the maintaining the highest standards of customer satisfaction, quality 2503 02:10:42.560 --> 02:10:46.560 and safety. We take all customer concerns seriously as well 2504 02:10:46.600 --> 02:10:49.920 as we do our better to call. Oh it's total crap. 2505 02:10:50.159 --> 02:10:54.560 I'm sorry about my language response. Yeah, and and we 2506 02:10:54.640 --> 02:10:58.600 prioritize addressing any issues that may arise at our locations. However, 2507 02:10:59.039 --> 02:11:01.960 they couldn't. They did not address these issues with me 2508 02:11:02.199 --> 02:11:03.600 or with the consumer himself. 2509 02:11:03.680 --> 02:11:04.840 They take it seriously. 2510 02:11:04.920 --> 02:11:07.560 Oh yeah, they like you can see how they responded 2511 02:11:07.640 --> 02:11:10.439 to him. So this is going to court. Gail is 2512 02:11:10.479 --> 02:11:11.399 going to file. 2513 02:11:11.840 --> 02:11:13.520 Did he find a registered agent? 2514 02:11:13.640 --> 02:11:16.640 Yeah, he and I searched they were We did finally 2515 02:11:16.680 --> 02:11:20.159 find when it wasn't easy, so cobbles. We did find 2516 02:11:20.319 --> 02:11:24.279 a record of a company called Cobblestone Denver UPco LLC, 2517 02:11:25.119 --> 02:11:28.720 and I assume OpCo means operating company. They have another 2518 02:11:28.760 --> 02:11:31.920 one called prop co, which I assume means property company. 2519 02:11:32.319 --> 02:11:35.720 But anyway, I did trace the address on that filing 2520 02:11:35.760 --> 02:11:41.319 at the Secretary of State's office to Cobblestone's headquarters in Arizona. 2521 02:11:42.199 --> 02:11:47.199 And this company, uh, Cobblestone Denver OpCo has a local 2522 02:11:47.319 --> 02:11:52.039 registered agent. So assuming that's the same company, which it 2523 02:11:52.119 --> 02:11:54.920 sure looks like it from where I am, Gail is 2524 02:11:54.960 --> 02:11:58.880 going to file a smell School claims action and he's 2525 02:11:58.920 --> 02:12:02.119 going to keep us apro of the activity this generates. 2526 02:12:02.159 --> 02:12:04.479 I think it's going to be fascinating. Oh yeah, but 2527 02:12:04.680 --> 02:12:06.720 I did. There's a little more research on the company. 2528 02:12:06.760 --> 02:12:09.800 There's an enormous number of the same kind of complaints 2529 02:12:09.800 --> 02:12:11.000 against them and. 2530 02:12:11.119 --> 02:12:14.600 Its They take them very serious, very seriously. They don't 2531 02:12:14.640 --> 02:12:16.720 do anything about them. They just take them serious. 2532 02:12:16.800 --> 02:12:20.600 The surprising part was a two Denver news TV stations 2533 02:12:20.960 --> 02:12:24.319 also did stories really what looks to me like carbon 2534 02:12:24.359 --> 02:12:29.520 copy complaints. So I personally would not go to Cobblestone 2535 02:12:29.560 --> 02:12:30.079 to get my car. 2536 02:12:31.000 --> 02:12:33.760 And I know about two years ago, Tom. 2537 02:12:35.039 --> 02:12:37.920 But Dobblestone, Wait when you were you mean with us, 2538 02:12:38.399 --> 02:12:39.399 with you guys. 2539 02:12:39.560 --> 02:12:41.479 How did that turn out? Did they get back to you? 2540 02:12:42.760 --> 02:12:45.600 I got the same kind of stone wall, and the guy. 2541 02:12:45.600 --> 02:12:48.439 Just I didn't know that. I didn't realize. 2542 02:12:47.960 --> 02:12:51.359 That it was cobblestone and it wasn't enough damage. The 2543 02:12:51.399 --> 02:12:53.520 guy didn't want to go through it, so just too 2544 02:12:53.600 --> 02:12:56.199 care of it himself. But it was the same stone 2545 02:12:56.239 --> 02:12:57.840 wall that you got, Dmitri. 2546 02:12:58.920 --> 02:13:01.000 Yeah, you know, if if they were the last car 2547 02:13:01.119 --> 02:13:03.680 wash on Earth, I would be driving the dirtiest car 2548 02:13:03.720 --> 02:13:04.359 you've ever seen. 2549 02:13:04.439 --> 02:13:06.920 Now that's you know what it really sucks. 2550 02:13:07.439 --> 02:13:10.720 This is where, by the way, this is where reviews 2551 02:13:10.840 --> 02:13:12.039 come in very handy. 2552 02:13:12.600 --> 02:13:16.800 Uh go online and review them now. By the way. 2553 02:13:17.399 --> 02:13:21.239 Also, if you ever do uh ever, do stop by 2554 02:13:21.520 --> 02:13:23.479 tell them you know, I'm not going to use this place. 2555 02:13:24.079 --> 02:13:25.840 Uh. This is the one I heard about on the 2556 02:13:25.880 --> 02:13:28.840 Martino Show and I'm not I'm not going to use them. 2557 02:13:28.960 --> 02:13:31.199 We have more coming up on The Troubleshooter Show. Three 2558 02:13:31.279 --> 02:13:35.039 o three seven one three eight two five five Go 2559 02:13:35.159 --> 02:13:38.880 with a sure thing Denver's Best roofer Excel Roofing dot com. 2560 02:13:38.920 --> 02:13:40.960 You don't pay a cent until you're content. 2561 02:13:44.319 --> 02:13:47.520 Time for an insurance check up free no obligation comparison 2562 02:13:47.640 --> 02:13:51.199 call Compass Insurance paying too much your coverage at dozens 2563 02:13:51.199 --> 02:13:53.960 of insurance companies find out now three oh three seven 2564 02:13:54.039 --> 02:13:56.880 seven to one help. You'll think you're his only customer 2565 02:13:56.880 --> 02:13:59.159 when you choose Frank durand the real estate Man dot 2566 02:13:59.159 --> 02:14:02.479 com to list your home with Remax Alliance three oh 2567 02:14:02.520 --> 02:14:06.520 three nine two zero sixteen twenty two. 2568 02:14:07.520 --> 02:14:10.439 Hi Tom Martino, here, how about this text? I think 2569 02:14:10.439 --> 02:14:14.560 it's tongue in cheek. I'm driving a truck in the Ukraine. 2570 02:14:15.439 --> 02:14:18.039 He's listening to me and wants to leave the war. 2571 02:14:18.479 --> 02:14:21.840 Can you Apple pay me five hundred bucks so I 2572 02:14:21.880 --> 02:14:25.359 can move to Aurora, Colorado. I'm fighting the war, so 2573 02:14:25.399 --> 02:14:28.520 I need to duck out real soon. Where is Mark? 2574 02:14:29.039 --> 02:14:32.199 He's a real humanitarian? Okay, gotcha? 2575 02:14:32.319 --> 02:14:34.800 By the way, they're saying that because I supposedly got 2576 02:14:34.840 --> 02:14:38.920 an email from a Ukrainian soldier who found a bundle 2577 02:14:38.960 --> 02:14:42.199 of US cash and wants me to take it. So 2578 02:14:43.560 --> 02:14:45.520 that's going on there, and she wants to meet me 2579 02:14:45.560 --> 02:14:51.119 in London. Now that part's scary, the fact that London. 2580 02:14:51.439 --> 02:14:53.159 What do you think would happen if I showed up there? 2581 02:14:53.159 --> 02:14:58.439 Would I be mugged? Think about that? That could be dangerous. Huh. 2582 02:14:58.520 --> 02:14:58.800 All right. 2583 02:14:58.840 --> 02:15:00.920 I want to just rem find you that our guest 2584 02:15:00.920 --> 02:15:06.000 today was Excel Roofing Jay Bretts. I know not Jaj 2585 02:15:06.239 --> 02:15:09.000 is the the did dad. Henry's the sun. 2586 02:15:09.279 --> 02:15:09.319 No. 2587 02:15:09.439 --> 02:15:14.680 It's basically a family operation and Henry has been here 2588 02:15:14.880 --> 02:15:18.640 and just remind you you can reach him at three 2589 02:15:18.720 --> 02:15:22.560 O three seven sixty one sixty four hundred Excelroofing dot com. 2590 02:15:22.680 --> 02:15:25.159 Now listen, they have a complete repair crew and that's 2591 02:15:25.279 --> 02:15:33.039 very important because they don't just do roofing installations. Like 2592 02:15:33.079 --> 02:15:34.720 a lot of these companies, but they'll. 2593 02:15:34.479 --> 02:15:38.439 Repair and help you with every aspect of the roof system, 2594 02:15:38.439 --> 02:15:42.079 including the attic, the attic ventilation and installation. So, Henry, 2595 02:15:43.760 --> 02:15:46.840 when we're talking about roofs, what about gutters? Do you 2596 02:15:46.880 --> 02:15:48.560 are do you still do gutter cleaning? 2597 02:15:48.800 --> 02:15:49.439 Absolutely? 2598 02:15:49.600 --> 02:15:52.840 Okay? How do you guys do that? Is that? Is that? 2599 02:15:52.960 --> 02:15:53.039 Like? 2600 02:15:53.159 --> 02:15:53.600 How much? 2601 02:15:55.840 --> 02:15:56.159 All right? 2602 02:15:56.239 --> 02:16:00.000 So for one story it's two ninety nine and uh 2603 02:16:00.279 --> 02:16:02.239 two story it goes up to a three. 2604 02:16:02.079 --> 02:16:04.119 Ninety nine, So that's it. That's great. 2605 02:16:04.279 --> 02:16:06.800 Yeah, it's just a flat rate and we use you know, 2606 02:16:06.960 --> 02:16:10.199 we'll get up there. We have a special vacuum that 2607 02:16:10.239 --> 02:16:13.279 we've actum all the down spouts out with and also 2608 02:16:13.319 --> 02:16:14.119 just the regular. 2609 02:16:13.880 --> 02:16:17.640 Gutters, so and the hoses too or what absolutely see. 2610 02:16:17.920 --> 02:16:20.439 Gutter cleaning is dangerous people if you don't get gutter 2611 02:16:20.439 --> 02:16:21.560 protection of some kind. 2612 02:16:21.840 --> 02:16:23.680 And the jury's out on that. Some people say they 2613 02:16:23.720 --> 02:16:27.199 cause problems, but Excel Roofing will also do that. Three 2614 02:16:27.279 --> 02:16:31.319 oho three seven six one sixty four hundred and don't 2615 02:16:31.359 --> 02:16:35.200 forget folks, Wave eight Wealth Management. I want you to 2616 02:16:35.239 --> 02:16:37.559 take me up on it for a free review. Three 2617 02:16:37.559 --> 02:16:40.920 oh three seven seven to one help and save all 2618 02:16:40.959 --> 02:16:42.000 your problems for me