WEBVTT 1 00:00:01.000 --> 00:00:04.879 You're listening to Bill Handle on demand from KFI AM 2 00:00:04.879 --> 00:00:05.799 six forty. 3 00:00:07.160 --> 00:00:12.199 KFI AM six forty Bill Handle Here on a Tuesday morning, 4 00:00:12.320 --> 00:00:17.879 June twenty four. There is a tentative, fragile truce between 5 00:00:18.160 --> 00:00:23.280 Israel and Iran right now that President Trump, for the 6 00:00:23.280 --> 00:00:28.160 most part, is responsible for. And this morning going to 7 00:00:28.839 --> 00:00:31.559 Marine one to go to Andrews to get on Air 8 00:00:31.600 --> 00:00:34.640 Force one to go to the NATO meeting. Man he 9 00:00:35.039 --> 00:00:40.640 laid into Iran and particularly Israel. He was pretty upset 10 00:00:41.280 --> 00:00:44.079 that they weren't doing what he asked them to do. 11 00:00:44.320 --> 00:00:47.640 And what he's asking them to do is go ahead 12 00:00:47.799 --> 00:00:52.159 and submit to the agreement, the truce agreement. All right, 13 00:00:52.600 --> 00:00:57.640 Rich Demurle Tech Tuesday. Rich is heard every Saturday eleven 14 00:00:57.679 --> 00:01:01.039 am to two pm right here and on KLA every day, 15 00:01:01.600 --> 00:01:05.920 Instagram at rich on tech website, Rich on tech dot TV. 16 00:01:06.079 --> 00:01:10.879 Good morning, Rich, Good morning to you. Bill. Quick question 17 00:01:11.120 --> 00:01:11.879 and this one. 18 00:01:11.920 --> 00:01:15.519 I find fascinating that Applebee's and I Hop are testing 19 00:01:15.680 --> 00:01:17.480 AI in their restaurants. 20 00:01:17.519 --> 00:01:20.760 So let me get this. I don't see how it connects. 21 00:01:21.239 --> 00:01:22.159 Do you go. 22 00:01:22.239 --> 00:01:28.000 Into an I Hop and you say I'd like buttermilk 23 00:01:28.079 --> 00:01:31.400 pancakes and the AI says no, you don't. You want 24 00:01:31.480 --> 00:01:36.400 chocolate chip pancakes this time around, based on all of 25 00:01:36.439 --> 00:01:39.200 the information that's out there and how many times you've 26 00:01:39.319 --> 00:01:42.239 ordered pancakes, I don't quite understand how this connects. 27 00:01:43.359 --> 00:01:45.799 Yeah, well, this is a trend that we're going to 28 00:01:45.840 --> 00:01:47.640 see at a lot of restaurants and in fact a 29 00:01:47.680 --> 00:01:49.920 lot of businesses anywhere that they have data that they 30 00:01:49.920 --> 00:01:53.200 can use on their customers. And so Dine Brands, which 31 00:01:53.239 --> 00:01:56.200 is based in Pasaden, owns Applebees and I Hop. Did 32 00:01:56.200 --> 00:01:57.840 you know that, by the way, they're the same company. 33 00:01:58.200 --> 00:01:59.000 No did not. 34 00:01:59.640 --> 00:02:02.439 Yeah, well there you go. Now you know it. So, yeah, 35 00:02:02.480 --> 00:02:06.120 Applebee's and ihop using this this AI technology. And so 36 00:02:07.079 --> 00:02:10.639 I'm guessing since they deployed tablets at these restaurants a 37 00:02:10.680 --> 00:02:14.560 while back, well recently, that's how they're going to do this. 38 00:02:14.599 --> 00:02:17.800 So they're adding a loyalty you know, like a loyalty 39 00:02:17.879 --> 00:02:20.000 membership kind of service where you you know, same thing 40 00:02:20.039 --> 00:02:22.319 like a Ralph's like a card, So it'll know who 41 00:02:22.360 --> 00:02:24.919 you are, what you've ordered in the past, and it 42 00:02:24.960 --> 00:02:27.360 also knows what other people are ordering. So of course 43 00:02:27.439 --> 00:02:30.719 on a Saturday morning at nine am, it knows the 44 00:02:30.759 --> 00:02:33.120 popular breakfast meals that people are doing, and it can 45 00:02:33.159 --> 00:02:35.639 also upsell you. So it's going to be a personalized 46 00:02:35.680 --> 00:02:39.360 personalization engine that will recommend not only meals but also 47 00:02:39.439 --> 00:02:41.919 deals based on what you've ordered before. That makes a 48 00:02:41.960 --> 00:02:44.319 lot of sense. And then of course they're also going 49 00:02:44.400 --> 00:02:47.360 to use this to upsell folks. So if you order, 50 00:02:47.599 --> 00:02:50.319 you know, the the like you said, the chocolate chip pancakes, 51 00:02:50.919 --> 00:02:52.680 they may say, well, last time you got bacon, why 52 00:02:52.719 --> 00:02:54.960 don't you try sausage this time? You know, whatever it is. 53 00:02:55.439 --> 00:02:58.400 So it's all about using that data to not only 54 00:02:58.479 --> 00:03:01.199 make the process easier for the customer of what they 55 00:03:01.199 --> 00:03:03.599 want to reorder and things like that, but also get 56 00:03:03.639 --> 00:03:06.840 them to try new things, try different things, try trending things, 57 00:03:07.080 --> 00:03:09.759 try things that are more expensive. And again, this is 58 00:03:09.759 --> 00:03:12.599 something we're seeing in the restaurant business in general. They're 59 00:03:12.639 --> 00:03:15.759 all embracing AI, you know, to get that bill higher. 60 00:03:16.639 --> 00:03:22.080 Is the world of waiters servers disappearing, where you order 61 00:03:22.120 --> 00:03:25.879 everything at the table and the only people there are 62 00:03:25.919 --> 00:03:28.800 the ones that are producing, are just moving the food 63 00:03:28.800 --> 00:03:31.680 to your table and don't get much money. 64 00:03:32.960 --> 00:03:35.560 I mean, I think we're definitely seeing a trend towards 65 00:03:35.639 --> 00:03:38.800 quick service. People like the idea of quick service because 66 00:03:38.879 --> 00:03:42.840 it's that restaurant that you order at the you know, 67 00:03:42.879 --> 00:03:45.719 at the menu, you order at the counter, and then 68 00:03:45.759 --> 00:03:48.039 someone brings it out to your table. Personally, I like 69 00:03:48.080 --> 00:03:50.879 that because the quality of those restaurants that used to 70 00:03:50.879 --> 00:03:53.120 be just fast food restaurants that that would happen at. 71 00:03:53.439 --> 00:03:55.840 Now I feel like the quality of the quick service 72 00:03:55.879 --> 00:03:59.400 restaurant has gotten higher, but the prices are not as 73 00:03:59.439 --> 00:04:02.759 expensive as say a full service restaurant like an Applebee's 74 00:04:02.800 --> 00:04:05.680 or an ihop, so I think customers like it. We 75 00:04:05.759 --> 00:04:08.520 also know that restaurants are looking for various ways to 76 00:04:08.599 --> 00:04:10.960 save money, and so I've been in restaurants where they 77 00:04:11.039 --> 00:04:14.080 have robots delivering the food. You know, they roll around, 78 00:04:14.240 --> 00:04:16.279 even at a CPK, where you know, they put the 79 00:04:16.279 --> 00:04:18.199 food on the robot, the robot comes to your table, 80 00:04:18.279 --> 00:04:20.480 You take the food off the robot, and then the 81 00:04:20.560 --> 00:04:23.240 robot collects the plates as well. So I mean we're 82 00:04:23.279 --> 00:04:27.279 seeing all kinds of new ways of embracing technology at restaurants. 83 00:04:27.560 --> 00:04:30.519 Of course, it's every tech company I talk to says, no, no, 84 00:04:30.560 --> 00:04:33.160 we're not out there to replace, We're not out there 85 00:04:33.160 --> 00:04:37.079 to emplace replace human employees. But that sort of ends 86 00:04:37.160 --> 00:04:38.680 up happening of course. 87 00:04:38.759 --> 00:04:40.519 Yeah. I mean if you're at the table. 88 00:04:40.560 --> 00:04:42.560 One of the great things about and I do this 89 00:04:43.480 --> 00:04:48.439 at Chili's because you can order I believe it. Chili's 90 00:04:48.480 --> 00:04:51.360 off the computer, off that iPad thing, and that is 91 00:04:51.399 --> 00:04:53.519 you're not waiting for a server to come and take 92 00:04:53.560 --> 00:04:54.040 your order. 93 00:04:54.680 --> 00:04:57.759 I mean, it's done right there, and so it goes quicker. 94 00:04:58.879 --> 00:05:01.040 And then of course at the end and it's as 95 00:05:01.040 --> 00:05:05.040 would you like to tip starting at twenty percent? Now, uh, 96 00:05:05.279 --> 00:05:08.800 twenty twenty five percent? How about thirty percent? How about 97 00:05:08.839 --> 00:05:09.639 eighty percent? 98 00:05:09.680 --> 00:05:10.959 Tip? What do you think, Bill? 99 00:05:13.000 --> 00:05:15.639 Yeah, I mean, look the tipping. We know, the tipping 100 00:05:15.639 --> 00:05:17.759 thing has gotten out of control. I am. I am 101 00:05:17.759 --> 00:05:20.839 a big proponent of tipping folks. I love tipping folks. 102 00:05:21.240 --> 00:05:23.720 I think that if someone is grabbing a muffin out 103 00:05:23.720 --> 00:05:26.800 of a you know, a glass area for me and 104 00:05:26.839 --> 00:05:28.920 it takes them one second, and that's sort of like 105 00:05:28.959 --> 00:05:31.480 the job. You know, it doesn't feel right to tip 106 00:05:31.560 --> 00:05:33.319 thirty percent on that, But you know, at the end 107 00:05:33.360 --> 00:05:36.480 of the day, tipping is here to stay. Technology has 108 00:05:36.519 --> 00:05:39.079 definitely made it easier, and I think these might Bill. 109 00:05:39.199 --> 00:05:42.199 My theory with the whole tipping situation is this, you 110 00:05:42.199 --> 00:05:44.600 know all these all these tips come from those like 111 00:05:45.639 --> 00:05:48.759 the products, like the automated tablet services like the square, 112 00:05:49.240 --> 00:05:52.480 the point of sale services. I think the reason they 113 00:05:52.560 --> 00:05:55.399 like the tip so much is because they make a 114 00:05:55.439 --> 00:05:58.120 bigger percentage of that sale, Like they take a little 115 00:05:58.480 --> 00:06:00.839 a little percentage of that. And I think the more 116 00:06:00.839 --> 00:06:03.639 you tip, the more that company, whatever, that company handling 117 00:06:03.720 --> 00:06:06.199 the transaction, they get more money on the back end. 118 00:06:06.560 --> 00:06:08.879 So I think that's why they push tips out so much. 119 00:06:08.959 --> 00:06:11.560 Maybe the people get it all. I'm not sure, but 120 00:06:11.600 --> 00:06:14.920 it sure seems like these automation companies are really pushing 121 00:06:14.959 --> 00:06:17.360 the tips because they make more based on that on 122 00:06:17.439 --> 00:06:19.639 the total sales. But that's just the theory I have. 123 00:06:20.160 --> 00:06:23.800 My idea is when I'm not particularly thrilled the service, 124 00:06:23.839 --> 00:06:27.560 I still tip. But my tip is plant your corn 125 00:06:27.560 --> 00:06:30.399 in the spring and leave zero. 126 00:06:33.120 --> 00:06:35.399 That means there's my tip. 127 00:06:35.560 --> 00:06:38.560 Or in the spring. Yeah, leave like a tip, like 128 00:06:38.639 --> 00:06:41.240 a tip for growing your own food. 129 00:06:41.319 --> 00:06:43.040 Okay, yeah, yeah, I just leave a tip. 130 00:06:43.120 --> 00:06:48.519 Yeah, here you go change your oil regularly. 131 00:06:47.000 --> 00:06:48.079 That it works out. 132 00:06:48.600 --> 00:06:49.519 Yeah, I hope you don't. 133 00:06:49.319 --> 00:06:51.519 Get that way, But that's at the end of the meal, 134 00:06:51.639 --> 00:06:53.240 that at the beginning, So they don't spit in the 135 00:06:53.240 --> 00:07:00.399 food rich Tesla now has the robotaxi service in Austin. Hey, 136 00:07:00.480 --> 00:07:03.839 have we hit critical mass yet or how close are 137 00:07:03.879 --> 00:07:08.079 we to hitting it? And all of a sudden it's 138 00:07:08.120 --> 00:07:09.040 hitting every city. 139 00:07:11.160 --> 00:07:13.560 I don't know if we've gotten there just yet, but 140 00:07:13.680 --> 00:07:15.680 I will tell you that there are a lot of 141 00:07:15.800 --> 00:07:19.319 robo taxi services that are coming online recently. We know 142 00:07:19.399 --> 00:07:21.800 in Los Angeles, Weimo is a big part of the 143 00:07:21.839 --> 00:07:25.240 landscape here. In fact, when tourists come to La that's 144 00:07:25.240 --> 00:07:27.160 one of the things that they make sure they put 145 00:07:27.160 --> 00:07:30.519 on their list, take a ride in that. And they've 146 00:07:30.600 --> 00:07:33.000 launched in other cities as well, So you've got a 147 00:07:33.000 --> 00:07:35.720 bunch of cities across America that do have a similar service, 148 00:07:35.720 --> 00:07:38.720 but it's not a majority of the major cities just yet. 149 00:07:38.959 --> 00:07:41.360 I know Weimo applied for a license in New York City, 150 00:07:41.399 --> 00:07:44.279 where you are not allowed to have self driving cars. 151 00:07:44.560 --> 00:07:47.639 But in Austin we've got the Tesla robo taxi. It's 152 00:07:47.680 --> 00:07:51.759 not exactly what was promised at the beginning. It's a 153 00:07:51.879 --> 00:07:56.240 very slow and small start. Ten to twenty cars operating 154 00:07:56.439 --> 00:07:59.639 invite only at this point. It runs daily from six 155 00:07:59.680 --> 00:08:03.600 am at midnight. It avoids all kinds of things, highways, airports, 156 00:08:03.680 --> 00:08:08.879 bad weather, tough intersections. There's still a safety operator. The 157 00:08:09.000 --> 00:08:12.199 ride price is pretty good four dollars twenty cents. If 158 00:08:12.240 --> 00:08:15.480 you this is funny bill. If you tap the tip 159 00:08:15.560 --> 00:08:17.439 button in the car, like at the end of your ride, 160 00:08:17.839 --> 00:08:20.720 you get a little message that says just kidding. So 161 00:08:21.000 --> 00:08:22.560 I do like that sense of humor there. 162 00:08:23.560 --> 00:08:26.279 Hey, you can't is this gonna one? Let me put 163 00:08:26.319 --> 00:08:28.279 it the other way. Is this going to put Uber 164 00:08:29.360 --> 00:08:30.399 lift out of business? 165 00:08:31.680 --> 00:08:35.159 Well, that's the interesting thing is that you know, Uber 166 00:08:35.440 --> 00:08:39.200 so far has not talked about their own self driving ambitions. 167 00:08:39.240 --> 00:08:41.919 A couple of many, many years ago, they had their 168 00:08:41.919 --> 00:08:44.960 own self driving car project. They ditched that and they 169 00:08:44.960 --> 00:08:47.559 said it was too expensive and unrealistic. And now all 170 00:08:47.559 --> 00:08:51.440 these other companies like away Mo, like a Zooke's, like 171 00:08:51.720 --> 00:08:54.840 a Tesla, they are coming up and doing their own 172 00:08:54.919 --> 00:08:57.240 self driving. So what's happened in a lot of these 173 00:08:57.240 --> 00:09:00.440 cities is that Uber is the app that lets you 174 00:09:00.600 --> 00:09:05.039 book the self driving So I don't I can't imagine 175 00:09:05.039 --> 00:09:06.600 that Uber is going to go out, but I do 176 00:09:06.720 --> 00:09:09.759 know that Uber has looked into the future and they 177 00:09:09.840 --> 00:09:14.159 know that a portion of rides a percentage of rides 178 00:09:14.240 --> 00:09:18.480 will be replaced by these automated robotaxis. What percentage of 179 00:09:18.519 --> 00:09:20.960 that of those rides and how long it's going to 180 00:09:21.000 --> 00:09:23.360 take for that to become one hundred percent, we don't 181 00:09:23.399 --> 00:09:26.279 know just yet, but I can guarantee that Uber and 182 00:09:26.399 --> 00:09:28.679 Lyft do not want to go out of business because 183 00:09:28.679 --> 00:09:31.440 of robotaxis. So they will find a way to either 184 00:09:31.559 --> 00:09:34.759 acquire these companies, acquire the startups that are doing this, 185 00:09:35.159 --> 00:09:40.159 or somehow be the platform that lets you book these robotaxis. 186 00:09:40.279 --> 00:09:41.679 Yeah, I've never been in one. 187 00:09:41.879 --> 00:09:47.080 Isueimo completely self driving as it as if well or 188 00:09:47.240 --> 00:09:49.320 as no driver is there. 189 00:09:50.159 --> 00:09:51.519 There's no steering wheel. 190 00:09:51.559 --> 00:09:55.919 For example, there is a steering wheel they're using. They're 191 00:09:56.000 --> 00:09:59.360 using modified right now in LA they're using modified Jaguars. 192 00:09:59.720 --> 00:10:02.080 And then and they're also using this new car out 193 00:10:02.080 --> 00:10:06.120 of out of China. I believe it's called Zeker. And 194 00:10:06.639 --> 00:10:08.759 you know, so those are their two cars that they're using, 195 00:10:09.080 --> 00:10:11.399 and they are traditional cars. The Zeker is a little 196 00:10:11.440 --> 00:10:14.320 bit different looking. It looks more like a van, but 197 00:10:14.519 --> 00:10:16.720 you know, it's a traditional car with a steering wheel 198 00:10:17.039 --> 00:10:20.279 that moves. There's just no one in there except you, 199 00:10:20.879 --> 00:10:23.120 and so Bill, I would I would recommend you try it. 200 00:10:23.159 --> 00:10:26.039 I mean it is a little apprehensive at first because 201 00:10:26.039 --> 00:10:28.080 you're giving up full control and we know when you 202 00:10:28.159 --> 00:10:30.399 drive in LA there's a lot of wild stuff that happens. 203 00:10:31.559 --> 00:10:34.320 But you know, they have a decent track record. People 204 00:10:34.320 --> 00:10:36.720 seem to like it, and they do avoid certain things like, 205 00:10:36.759 --> 00:10:40.080 for instance, you can't go from the valley to the airport. 206 00:10:40.360 --> 00:10:41.720 I'm not even sure you can go to the airport 207 00:10:41.759 --> 00:10:44.000 at all in the Waimo right now. And so they 208 00:10:44.039 --> 00:10:47.279 do have these things locked in areas where they've identified that. 209 00:10:47.399 --> 00:10:49.559 You know, they perform quite well in. 210 00:10:50.120 --> 00:10:52.000 Yeah, well I and I use lyft I do. 211 00:10:52.279 --> 00:10:55.879 And in terms of apprehensive, boy, there's nothing more pleasant 212 00:10:55.960 --> 00:10:58.559 than talking to a lift driver who got here yesterday 213 00:10:58.679 --> 00:10:59.559 from Pakistan. 214 00:11:00.720 --> 00:11:01.399 That's a thrill. 215 00:11:02.279 --> 00:11:05.799 And well sometimes those people are better drivers than people 216 00:11:05.840 --> 00:11:07.960 that are in LA for a long time. So I 217 00:11:07.960 --> 00:11:09.919 will tell you the scariest thing I had happened to 218 00:11:09.919 --> 00:11:11.919 me Bill in an uber. Okay, I take Uber and 219 00:11:11.960 --> 00:11:14.559 left a lot. I was in an Uber in another 220 00:11:14.600 --> 00:11:18.039 city and I asked the person driving, I said, hey, 221 00:11:18.480 --> 00:11:20.159 you know, what is this area we're in? This looks 222 00:11:20.159 --> 00:11:22.039 pretty nice and they go, oh, I don't know. I'm 223 00:11:22.080 --> 00:11:25.360 just driving for my brother. So they were using their 224 00:11:26.080 --> 00:11:30.360 brother's app in their car to drive. The person was 225 00:11:30.360 --> 00:11:33.039 in the hospital, the actual driver, and so I was like, 226 00:11:33.080 --> 00:11:36.600 wait a second, what And so one thing to do 227 00:11:36.919 --> 00:11:39.320 always check the license plate, but check the picture of 228 00:11:39.360 --> 00:11:41.799 the driver. Make sure it actually looks like that person. 229 00:11:42.639 --> 00:11:46.080 Yeah, okay, and I've never had that issue, but okay, 230 00:11:46.519 --> 00:11:51.720 that's some good advice. Real quickly, Samsung Foldable as a 231 00:11:51.759 --> 00:11:55.679 new foldable. I really enjoyed the foldables and they're so 232 00:11:55.960 --> 00:11:58.919 retro now of course, what's going on with that? 233 00:12:00.279 --> 00:12:03.159 I mean, Samsung's been doing these foldable smartphones for for 234 00:12:03.360 --> 00:12:06.360 seven years now, which is just wild. I mean it started, sorry, 235 00:12:06.360 --> 00:12:09.639 six years now, twenty nineteen they started. This is going 236 00:12:09.679 --> 00:12:12.919 to be their seventh generation of foldable phones. They will 237 00:12:12.919 --> 00:12:15.919 be unveiled at an event in Brooklyn, New York, on 238 00:12:16.039 --> 00:12:18.960 July ninth. We're going to get the z Flip seven 239 00:12:19.039 --> 00:12:22.799 and the Z Fold seven slimmer, better cameras and bill. 240 00:12:22.840 --> 00:12:25.240 You know, one opens up like a book, the other 241 00:12:25.399 --> 00:12:29.679 sort of like a reporter's notebook. I guess one flips up, 242 00:12:29.759 --> 00:12:30.840 one flips open. 243 00:12:30.639 --> 00:12:33.000 All right, So we're not talking about the old phones 244 00:12:33.039 --> 00:12:35.320 and when I think a foldable. I think about the 245 00:12:35.320 --> 00:12:39.919 phones that you know, flip open and you it's top 246 00:12:39.960 --> 00:12:41.279 to bottom and. 247 00:12:41.240 --> 00:12:42.960 They're small and you put them up to your ear, 248 00:12:43.000 --> 00:12:45.799 you know, the way those first phones don't even know 249 00:12:45.879 --> 00:12:46.480 what they're called. 250 00:12:47.320 --> 00:12:48.759 Yeah, the Motorola, like the razor. 251 00:12:48.960 --> 00:12:50.559 Yeah, yeah, the original motorola. 252 00:12:51.639 --> 00:12:54.559 Yeah. These they do have one model, the flip seven 253 00:12:54.799 --> 00:12:56.840 is like that where it flips open, like the old 254 00:12:56.879 --> 00:12:59.080 school flip phone, like you you know, you called a 255 00:12:59.399 --> 00:13:03.240 you know, clamshell phone. Yes, that's the small one, but 256 00:13:03.320 --> 00:13:05.360 it's not that, you know, it doesn't have the dialer 257 00:13:05.440 --> 00:13:07.480 like you would imagine, you know, like that's the true 258 00:13:07.519 --> 00:13:10.600 old school flip phone. But those are making a comeback, 259 00:13:10.639 --> 00:13:13.440 and for sure people do like those because you know, 260 00:13:13.440 --> 00:13:16.399 we're getting this overload with technology and people sort of 261 00:13:16.879 --> 00:13:18.679 like the idea of going back to the old school 262 00:13:18.679 --> 00:13:20.600 flip phone. So those are selling pretty well as well. 263 00:13:21.039 --> 00:13:23.919 Yeah. I've ready talked about retro and I remember the phones. 264 00:13:23.960 --> 00:13:26.240 I'm assuming you were around when it was a big 265 00:13:26.320 --> 00:13:30.279 block half the size of the phone book. Oh yeah, 266 00:13:30.480 --> 00:13:32.519 Tennis sticking out. No, that's great, boy. You look at 267 00:13:32.519 --> 00:13:35.879 technology all right, Rich, thank you. We will catch you 268 00:13:35.960 --> 00:13:36.639 this weekend. 269 00:13:36.879 --> 00:13:40.480 And as always on KTLA, I have a good one. 270 00:13:41.519 --> 00:13:42.000 Thanks Bill. 271 00:13:42.360 --> 00:13:47.399 All right, there is actually a study, several studies about 272 00:13:47.600 --> 00:13:54.639 flakiness out there. Not flakiness on biscuits, flakiness on you 273 00:13:54.759 --> 00:13:57.240 make plans with a buddy and then at the last 274 00:13:57.240 --> 00:13:58.480 moment you bail. 275 00:13:59.279 --> 00:14:02.559 You're a flake And why. 276 00:14:02.360 --> 00:14:04.840 Is this important? Well, first of all, flaking this can't 277 00:14:04.879 --> 00:14:07.720 harm a friendship. Yeah, you flake out enough and that's 278 00:14:07.720 --> 00:14:13.440 a problem. And couple that with loneliness increasing. 279 00:14:13.720 --> 00:14:18.759 We know that. So the question is how often can 280 00:14:18.799 --> 00:14:19.519 you cancel? 281 00:14:20.720 --> 00:14:24.720 And the best way to do it? And by the way, 282 00:14:24.759 --> 00:14:27.639 this is no small thing. I mean, psychologists, I've looked 283 00:14:27.679 --> 00:14:31.320 at this and we've all been there. You make plans 284 00:14:31.320 --> 00:14:35.000 with a friend and suddenly your phone rings. Right, Hey, 285 00:14:35.000 --> 00:14:37.360 I've had the longest day and I feel I just 286 00:14:37.399 --> 00:14:41.480 have to be in my pajamas or a message from 287 00:14:41.519 --> 00:14:44.159 a friend. Hey, let's try again real soon. I can't 288 00:14:44.200 --> 00:14:49.320 make it tonight. Well, you've just been flaked on and 289 00:14:49.399 --> 00:14:54.720 it hurts. Danielle Jackson, a friendship coach in Tampa, Florida. 290 00:14:54.799 --> 00:14:56.679 What is a friendship coach? 291 00:14:58.159 --> 00:15:01.480 I mean, I've interviewed a couple friendship coaches and I 292 00:15:01.519 --> 00:15:04.720 hated them, this is the last person I want to 293 00:15:04.759 --> 00:15:09.559 be a friend with, So I don't get I guess 294 00:15:09.559 --> 00:15:14.600 people make livings doing this. Go figure anyway. The friendship 295 00:15:14.759 --> 00:15:21.159 coach Danielle Jackson, and she's in Tampa, Florida. It says, 296 00:15:21.200 --> 00:15:24.039 you wonder if a person's invested in you or respects 297 00:15:24.080 --> 00:15:26.840 your time, and you feel like, you know, I'm not 298 00:15:26.840 --> 00:15:29.360 gonna put myself in that position again, you know, being 299 00:15:29.399 --> 00:15:33.919 flaked on, And she says, understandable to feel angry makes sense, 300 00:15:34.600 --> 00:15:38.159 hurt or embarrassed when someone flakes that on you, and 301 00:15:38.200 --> 00:15:39.960 you may want to write that person out of your 302 00:15:39.960 --> 00:15:46.120 life entirely, especially if it happens more than once or twice. However, 303 00:15:46.399 --> 00:15:50.720 the study show not all flaking is the same. 304 00:15:51.759 --> 00:15:54.200 How many times is too many times? 305 00:15:55.759 --> 00:16:01.559 And the answer is context matters like everything else in life, 306 00:16:02.679 --> 00:16:05.559 and usually when someone flakes, it may not be about 307 00:16:05.559 --> 00:16:13.080 the person who they're flaking from. It's about them now. 308 00:16:13.320 --> 00:16:16.879 They're just not into it. Something happened to them. And 309 00:16:16.919 --> 00:16:19.600 she said it depends on the background of the friendship. 310 00:16:20.159 --> 00:16:22.879 And do you have the right to flake, because that's 311 00:16:22.879 --> 00:16:26.759 a big deal. On a certain level. You're given a 312 00:16:26.879 --> 00:16:32.320 right and tenure as long as they show up for 313 00:16:32.360 --> 00:16:37.799 the big things, and whether you're thinking about flaking, it 314 00:16:37.840 --> 00:16:39.279 doesn't matter which side of it is on. 315 00:16:39.559 --> 00:16:40.440 That's not trivial. 316 00:16:41.600 --> 00:16:45.600 There are studies over the past two decades have demonstrated 317 00:16:45.639 --> 00:16:50.080 that healthy friendships are an important role in both well 318 00:16:50.120 --> 00:16:54.279 being and longevity. I have no idea what that is 319 00:16:54.440 --> 00:16:55.919 like healthy friendships. 320 00:16:57.039 --> 00:16:58.159 People with close. 321 00:16:57.879 --> 00:17:01.399 Friends are more satisfied with their laws, less likely to 322 00:17:01.480 --> 00:17:02.720 suffer from depression. 323 00:17:04.200 --> 00:17:05.599 Huh. 324 00:17:05.839 --> 00:17:07.880 I'm actually depressed when I have a friend, So I 325 00:17:07.880 --> 00:17:12.000 don't quite understand this either. Also, people with close friendships 326 00:17:12.000 --> 00:17:14.799 are less likely to die from all causes. 327 00:17:14.319 --> 00:17:17.160 Including heart problems and a range of chronic diseases. 328 00:17:17.359 --> 00:17:21.160 You know, I've always wondered about that, Right, Certain things 329 00:17:22.160 --> 00:17:25.599 make you less likely to die. You have a dog, 330 00:17:26.519 --> 00:17:30.960 and you're more likely to survive a longer time. In 331 00:17:31.000 --> 00:17:33.359 this case, you have friends and you feel better, or 332 00:17:33.400 --> 00:17:36.160 you're married and you're going to last a longer time, 333 00:17:36.920 --> 00:17:39.039 or you drink coffee and you're going to last a 334 00:17:39.039 --> 00:17:44.000 longer time. Yeah, So the researchers at this point, because 335 00:17:44.039 --> 00:17:46.839 as I told you, this is real science. Note, at 336 00:17:46.839 --> 00:17:51.839 the same time, Americans, particularly young Americans, you are experiencing 337 00:17:51.920 --> 00:17:56.599 high amounts of loneliness. And what ends up happening is 338 00:17:57.079 --> 00:18:02.279 people are canceling plans more and more, and the researchers 339 00:18:02.279 --> 00:18:07.440 are connecting that with your own feeling of loneliness. And 340 00:18:07.480 --> 00:18:10.200 as a matter of fact, you go to TikTok and 341 00:18:10.319 --> 00:18:14.680 there are tons of tons of videos from gen Z 342 00:18:14.839 --> 00:18:19.359 folks on setting boundaries. That's the other thing, and you 343 00:18:19.400 --> 00:18:22.279 have to understand there may be a real personal cost 344 00:18:22.440 --> 00:18:24.839 keeping a dinner date. Here's the other thing is if 345 00:18:24.839 --> 00:18:27.839 you're thinking of flaking, you know what, make sure it's 346 00:18:27.880 --> 00:18:33.359 a good reason to flake, because flakiness really does affect 347 00:18:33.559 --> 00:18:38.599 people more and more. There was a survey Michigan State 348 00:18:38.680 --> 00:18:44.039 University's professor Bill Chopik eleveety two people, which means that 349 00:18:44.119 --> 00:18:50.319 it's significance statistically significant, and respondents were asked to share 350 00:18:50.359 --> 00:18:54.519 how upset they feel when someone flakes on them. And 351 00:18:54.680 --> 00:19:00.839 here are the rules. Cancelations are the least hurtful when 352 00:19:01.839 --> 00:19:05.480 this is happening. If you have to cancel plans with 353 00:19:05.559 --> 00:19:08.839 someone but want to preserve the friendship, Number one, don't 354 00:19:08.880 --> 00:19:12.680 cancel it the last minute, don't lie about it, and 355 00:19:12.759 --> 00:19:15.240 make sure you have a good reason for canceling here's 356 00:19:15.279 --> 00:19:18.200 the question in terms of not lying about it. Do 357 00:19:18.240 --> 00:19:20.920 you really want to say, I just don't want to 358 00:19:20.960 --> 00:19:25.000 see you. I'm just not interested tonight, as opposed to, 359 00:19:25.279 --> 00:19:27.559 oh my god, I'm throwing up, I don't feel good, 360 00:19:27.599 --> 00:19:29.559 I'm puking my brains out, I'm so sorry. 361 00:19:29.680 --> 00:19:33.960 Which way would you go on that I'd lie? 362 00:19:34.960 --> 00:19:38.839 Neil, Would you tell the truth? Why would you not 363 00:19:39.880 --> 00:19:42.920 tell the truth? Yes, as in, I don't want to 364 00:19:42.960 --> 00:19:45.680 see you tonight. I'm sick of you this week. 365 00:19:45.799 --> 00:19:49.440 I've had enough of you. You mean about it? Yeah, 366 00:19:49.440 --> 00:19:51.119 I'm not mean. That's the truth. 367 00:19:51.400 --> 00:19:56.039 If I'm in that state, then that's not a friend. Yeah, 368 00:19:56.119 --> 00:19:57.000 but I don't want. 369 00:19:56.799 --> 00:20:00.400 To see somebody. But here's the thing. You know what 370 00:20:00.680 --> 00:20:04.960 I would tell my boss if if I don't like 371 00:20:05.000 --> 00:20:07.759 to call in sick. If I'm not sick, So if 372 00:20:07.799 --> 00:20:10.279 I wasn't ready for the day, I'd be like, you 373 00:20:10.319 --> 00:20:13.119 know what, my head is not in the space today. 374 00:20:13.559 --> 00:20:16.559 I would prefer that than telling someone I'm sick when 375 00:20:16.599 --> 00:20:16.920 I'm not. 376 00:20:17.599 --> 00:20:18.920 And I would tell a friend. 377 00:20:18.960 --> 00:20:22.039 So I just tell you know, But that's one is 378 00:20:22.119 --> 00:20:25.000 your job. The other one is a friend. 379 00:20:25.480 --> 00:20:28.000 No, But I'm saying across the board, be honest about 380 00:20:28.000 --> 00:20:30.680 it and say, hey, listen, I'm just disagree the day 381 00:20:30.720 --> 00:20:31.480 got away. 382 00:20:31.240 --> 00:20:36.680 From me, or I disagree. Honesty is never the best policy. 383 00:20:36.799 --> 00:20:37.680 Well not with you. 384 00:20:37.720 --> 00:20:40.960 I lie to you, thank you, and I lie to you. 385 00:20:41.559 --> 00:20:44.839 So there we go. This it's like small claims court. 386 00:20:45.000 --> 00:20:47.519 When someone asked me about small claims court on handle 387 00:20:47.559 --> 00:20:49.880 on the law, I go, it's not small claims court, 388 00:20:50.000 --> 00:20:52.799 it's liar's court. And as a matter of fact, what 389 00:20:52.839 --> 00:20:55.160 you do is you go in and everybody has sworn 390 00:20:55.200 --> 00:20:58.119 in at the same time, uh you know, the bailiffs 391 00:20:58.160 --> 00:21:01.839 has everybody raise their hand in in the courtroom and 392 00:21:01.920 --> 00:21:05.960 the same admonition, and that is, do you promise to lie? 393 00:21:06.240 --> 00:21:09.559 Do nothing but lie? So help you god, I do 394 00:21:10.119 --> 00:21:10.519 all right. 395 00:21:11.200 --> 00:21:15.440 Moving on to our last topic, and that it has 396 00:21:15.480 --> 00:21:19.480 to do with La hotel owners in complete revolt. 397 00:21:19.039 --> 00:21:22.599 And why is that well coming up? 398 00:21:22.960 --> 00:21:24.960 I think by twenty twenty eight it's going to be 399 00:21:25.240 --> 00:21:31.960 thirty dollars an hour minimum wage to owners of hotels. 400 00:21:32.599 --> 00:21:36.079 And what they're doing, they're saying, this is crazy. Now, 401 00:21:36.200 --> 00:21:37.680