Speaker 1: Okay, live everywhere on YouTube, Instagram, Facebook, and the iHeartRadio
Speaker 1: app is tech Thursday, so you know what that means.
Speaker 1: Marsha Collier, our tech guru, joins us in studio. As always,
Speaker 1: Marsha is great to see you. How are you this evening.
Speaker 2: I'm doing great, I mean.
Speaker 3: Not tech wise, but it is awfully hard to find
Speaker 3: interesting tech stories that are actually tech.
Speaker 2: You know.
Speaker 3: I can give a whole bunch of things, and our
Speaker 3: second story is a little bit on the edge of tech.
Speaker 3: I found a good one for the beginning segment that
Speaker 3: we have here.
Speaker 1: What do you want to start with?
Speaker 3: All right, we're starting with Windows Okay, Now, those of
Speaker 3: you out there who may have Windows ten on your computer,
Speaker 3: I have it on one of my computers and I
Speaker 3: really don't want to change. But even if I wanted
Speaker 3: to change, I wouldn't change because it doesn't have this
Speaker 3: TPM that it wants that Microsoft wants it to have.
Speaker 3: Because it doesn't have that chip. So basically, that and
Speaker 3: two hundred and forty million working machines can go to
Speaker 3: the landfill. As far as Microsoft is concerned, they don't care, No.
Speaker 1: They don't. They want you to upgrade, not only your device,
Speaker 1: but your operating.
Speaker 3: System exactly, and they give you all kinds of oh,
Speaker 3: you're going to be hacked, you're going to be this,
Speaker 3: you're going to be Remember, you can't get hacked unless
Speaker 3: you click on something.
Speaker 1: There's that, there's that, and yeah, and the unintended consequences.
Speaker 1: And you're going to get into this when you update.
Speaker 1: There's some material changes sometimes in there which will completely
Speaker 1: change your experience with Windows.
Speaker 3: Well, a long time ago, I lost movie Maker, which
Speaker 3: was a great yes.
Speaker 2: Yeah, that was so easy.
Speaker 1: Do you remember win app?
Speaker 2: Yeah?
Speaker 1: Yeah, yeah, my MP three.
Speaker 3: Player right right there was our go to and they disappeared.
Speaker 3: And bottom line, they're not going to do anything, and
Speaker 3: they're telling I mean, it's almost like they're threatening us.
Speaker 3: And I really don't like this Microsoft. I've been loyal,
Speaker 3: as many of you probably have to Microsoft. They say
Speaker 3: greater risk of viruses and malware. So you say, okay,
Speaker 3: so I go out and I buy a top of
Speaker 3: the line malware virus system.
Speaker 2: Okay, so let's say malware bites.
Speaker 1: That's one of my favorites.
Speaker 2: Okay, I use that on all my machines.
Speaker 3: I don't care if there's anything built in, but that's
Speaker 3: going to cost you the same thing as Microsoft wants
Speaker 3: to charge you to get the extended security updates for
Speaker 3: a year, so that you'll be safe if you're running
Speaker 3: Windows ten, because they're not going to send you any downloads, upgrades,
Speaker 3: bug fixes. But you're not going to need any bug
Speaker 3: fixes because you're going to have a stable system to
Speaker 3: start with.
Speaker 1: I remember back in the day and I was talking
Speaker 1: to you off air standing. I think my earliest version
Speaker 1: of Windows, this might have been Windows ninety five or
Speaker 1: shortly therefore before that, and Windows was a bug magnet.
Speaker 1: It was it has so many opportunities for malignant, malevolent
Speaker 1: forces to hack your machine exactly. But it's not like
Speaker 1: that anymore.
Speaker 3: Well, even if they do have a bug, now, they
Speaker 3: hold it off and they'll see if a few people
Speaker 3: get it, and then they'll upload a fix, so you
Speaker 3: get the fix.
Speaker 2: It's all seamless. You don't even know.
Speaker 1: Yeah, those patches. Yeah, it's different. It's not the same
Speaker 1: as it was twenty years ago.
Speaker 3: Right, So if you'd like to pay thirty dollars, you
Speaker 3: can get a year's worth of security updates, which is okay.
Speaker 2: I mean that's if that's your only option.
Speaker 3: That's your only option, but if you want to get
Speaker 3: it free.
Speaker 1: Wait wait, hold on, did you see like free ninety nine?
Speaker 1: Did you say free?
Speaker 2: Free?
Speaker 1: Free? Okay, now listen, okay, go ahead.
Speaker 2: My favorite four letter word.
Speaker 1: I'm not gonna lie of have a different favorite four
Speaker 1: letter word that starts with F. It's not free though.
Speaker 2: Oh okay, very good there, Stefan, very good. I like that.
Speaker 1: Finally he was listening.
Speaker 2: Yeah, right right, he's.
Speaker 1: Never paying attention. I'm sorry I interrupted you.
Speaker 2: That's okay, he's eating lunch.
Speaker 3: No, so they instead of thirty years, you can sign
Speaker 3: up and get it, get it for your extended security
Speaker 3: updates for free if you sign up to back up
Speaker 3: onto one drive, which will give you one hundred gigabytes
Speaker 3: of storage four twenty dollars one drive?
Speaker 1: Is there cloud storage? Still, say micracy?
Speaker 3: So right now, if you're a Chrome person or a
Speaker 3: Google person, you storing on Google Drive right and the
Speaker 3: price is the same. So okay, we've saved you ten
Speaker 3: dollars here technically, because the ESU updates will be free
Speaker 3: if you pay them the twenty dollars for the storage space.
Speaker 3: So that's all lovely and everything, but I'm still I
Speaker 3: feel like I'm being blackmailed.
Speaker 1: You are no, no, no, you are, you are. They
Speaker 1: want to push into a corner where you feel compelled
Speaker 1: to purchase that they're guilty used, like your machine is
Speaker 1: not going to be safe without.
Speaker 2: This right right?
Speaker 1: You know.
Speaker 3: I was talking to somebody, a manufacturer, a PR pay
Speaker 3: agency for the manufacturer, and I said, you know.
Speaker 2: Throwing away all these what are they expecting people to do?
Speaker 2: And they reminded me remember Windows seven? How long did
Speaker 2: Windows seven stay around? Or Vista Vista?
Speaker 3: Yeah, it wasn't It wasn't that great, No state of
Speaker 3: around forever. Oh by the way, if you signed up
Speaker 3: as a small business with Microsoft, as you might have
Speaker 3: done because you were so proud.
Speaker 2: I used to do this.
Speaker 3: I used to sign up as a business because I'm
Speaker 3: a business, because I'm official. Well, you get to pay
Speaker 3: more for that's the upside. Yeah, that's the upside. You
Speaker 3: get to pay sixty one dollars for the extended security
Speaker 3: updates for one year.
Speaker 1: I have a question of and it's relevant? Is that
Speaker 1: for a single license?
Speaker 2: Yeah?
Speaker 3: Okay, and that's only one year, and you can as
Speaker 3: a business renew annually for two hundred and forty four
Speaker 3: dollars a year where they put two hundred Where did
Speaker 3: they pick that out of the air?
Speaker 2: Two hundred and forty four dollars?
Speaker 1: I guess that price point in the marketing meetings showed
Speaker 1: that that's where people were. Yeah, the most.
Speaker 3: Still pay Yeah, not to forty five, not too forty six,
Speaker 3: forty three, fifty would have been too cheap. But seriously,
Speaker 3: now I've got the free answer for you. Have you
Speaker 3: ever used bing in the Edge browser?
Speaker 1: Yes, I did not have a great experience with edgebrowser,
Speaker 1: but go.
Speaker 2: Ahead, well, I opened Edge Browser today.
Speaker 3: I got brave because if you use the Edge browser,
Speaker 3: you'll notice there's something called Microsoft Rewards Points, which basically,
Speaker 3: if you sign into the browser when you open it up,
Speaker 3: it keeps track of how many searches you do, and
Speaker 3: it even has a page. The page is at rewards
Speaker 3: dot bing dot com in your browser, and you will
Speaker 3: see all the different things that you can do, like
Speaker 3: the daily quiz, do a query, do this poll. I mean,
Speaker 3: it's all kinds of little things and you get points
Speaker 3: for this.
Speaker 1: I don't dislike Edge, but I don't like the fact
Speaker 1: that I cannot delete it off my computers. My life
Speaker 1: depended on it. And also I like how it's I
Speaker 1: think it's Chromium based. In other words, it works like
Speaker 1: Google Chrome. You could import all of your bookmarks in
Speaker 1: your setting, so it's good in that regard. It's just
Speaker 1: that it doesn't yield the type of experience that I want,
Speaker 1: and I don't use one drive, so it's not going
Speaker 1: to be appealing to me.
Speaker 3: Well, recently, I decided to run Chrome the way I
Speaker 3: normally run it an edge at the same time, and
Speaker 3: then I opened Taskmaster to see how much.
Speaker 1: Memory Chrome by ten times.
Speaker 2: I was terrified the computer was going to blow up.
Speaker 1: That's what they did. Chrome is a memory hog when
Speaker 1: it comes to RAM.
Speaker 2: But they have in the newest edition.
Speaker 3: You'll notice the icon or it's favicon is what it's called,
Speaker 3: is a little bit smaller in some of the tabs
Speaker 3: that you haven't opened recently, and those are saving memory.
Speaker 3: They're not loading their memory.
Speaker 1: Thank goodness, because it would lock up my machines all
Speaker 1: the time.
Speaker 2: So let me just tell you.
Speaker 3: These Microsoft Rewards points and I gave as my fact,
Speaker 3: gave Daniels screenshot of mind to this morning. And if
Speaker 3: you have a thousand Microsoft reward points, which is pretty
Speaker 3: easy to get Let me see, I have like seven
Speaker 3: over seven thousand.
Speaker 1: Okay, so seven thousand so you can buy Is that
Speaker 1: like a you get a free keychain? Or do you
Speaker 1: get something?
Speaker 2: No, you get gift cards?
Speaker 1: Okay is something?
Speaker 3: Yeah, you get good stuff. But for a thousand points
Speaker 3: you can get your one year for free.
Speaker 1: Oh okay, thousand. How long did it take you to
Speaker 1: get there?
Speaker 3: Though? Well, roughly I wasn't working it. You could work
Speaker 3: it every day. You can get five hundred just for
Speaker 3: downloading the app onto a phone, so.
Speaker 1: It might be worth it, depending on your pachological system.
Speaker 2: We have two phones. He downloaded the app twice.
Speaker 1: I got a bunch of old phones. I could do that.
Speaker 2: There you go.
Speaker 1: Okay, they got a bunch of old laptops as.
Speaker 3: Well, So that's free updates. You don't have to worry
Speaker 3: about it, at least for.
Speaker 2: A year.
Speaker 1: Free ninety nine. Let me come back. What are we
Speaker 1: gonna be talking about?
Speaker 3: We're gonna be talking about. Are you enjoying online shopping
Speaker 3: the same way you used to?
Speaker 1: Actually, I am, that's just me. That's just I know
Speaker 1: Mark is because he spends half his paycheck. You keep
Speaker 1: me the hell out of this because you know you
Speaker 1: have a bad habit like I do, and not so
Speaker 1: much actually really, but I appreciate you trying to drag
Speaker 1: me into your bill. Thank you, Stephan. I don't know
Speaker 1: about that one. Thank you, Stephan, because you tell us
Speaker 1: all this time you buy this memorabilia and these uh
Speaker 1: really rare items. Where is this even? How are you
Speaker 1: why you told us that, you tell us that you're like,
Speaker 1: I'm gonna get in trouble. I guess you did.
Speaker 4: I get like an occasional old James Bond poster on EBAs?
Speaker 1: So what and it costs more than five dollars? Yeah,
Speaker 1: it's not like a ten dollars poster. Will you look
Speaker 1: at the time six forty WeLive everywhere in iHeartRadio app.
Speaker 4: You're listening to Later with Mo Kelly on demand from
Speaker 4: KFI AM six forty.
Speaker 1: KFI AM six forties Later with Mo Kelly. It's still
Speaker 1: tech Thursday. So that means we're still joined by Marsha
Speaker 1: Collier and she previewed before the segment that she wanted
Speaker 1: you to ask you, so, you know, do you enjoy
Speaker 1: online shopping? What are some of the components of online
Speaker 1: shopping that we should be concerned with?
Speaker 3: Or aware of well, the search trying to find something.
Speaker 2: I don't know if a lot of you shop on Amazon,
Speaker 2: don't we?
Speaker 1: All right?
Speaker 3: We do? So how many times have you searched for
Speaker 3: something and you find manufacturers' names that you couldn't even
Speaker 3: pronounce if your life depended on it every day? And
Speaker 3: I was looking for an extension cord and I you know,
Speaker 3: you would think UL approved. That means somebody approved that
Speaker 3: it is not going to blast your house with fire.
Speaker 3: Isn't listed, so you don't know if it's safe for
Speaker 3: everybody in your house. They're not giving enough information. They're
Speaker 3: relying on a lot of and I'm not picking on
Speaker 3: foreign countries, but there needs to be some commonality in
Speaker 3: the descriptions. If you're selling an electronic, you need to
Speaker 3: have the watts, You need to have all the information
Speaker 3: that people need. Right, it's not there anymore. And we
Speaker 3: were just talking about clothes. I used to have fun
Speaker 3: buying clothes on Amazon.
Speaker 2: It was cheap.
Speaker 3: It wasn't anything like Shane, but it was cheap and fun.
Speaker 3: Now you buy something and all of a sudden, even
Speaker 3: the same stuff like a dress I bought last year,
Speaker 3: of them are just going to wear around the house.
Speaker 3: All of a sudden, the fabric is like plastic and
Speaker 3: I have to return it.
Speaker 2: I refuse to keep it. So there's no real quality control.
Speaker 2: So that's another thing with the clothing. It doesn't say
Speaker 2: cotton rayon. It might or it might not.
Speaker 1: The clothing is always a crap shoe, especially if it's
Speaker 1: coming from a foreign country. You just don't know, and
Speaker 1: it has to be somewhat cheap to make it affordable.
Speaker 2: But doesn't everything come from China on Amazon Air?
Speaker 1: It does, And I think it comes down to what
Speaker 1: you're trying to buy, you know, like, if I'm going
Speaker 1: to buy shoes, is probably going to be an American maker.
Speaker 1: It might have been made in China, like Nike or something,
Speaker 1: but it's going to be a brand that I trust.
Speaker 2: That's the point.
Speaker 3: And trying to find that brand on Amazon is harder
Speaker 3: and harder because they mix people pay to advertise up
Speaker 3: and let's say Sketchers. People pay to have their shoes
Speaker 3: listed up with Sketchers.
Speaker 1: Yeah. See, that's why I go direct to the company,
Speaker 1: Like I'm going to go to Sketcher's site, I'm going
Speaker 1: to go to Nike's site. I'm not going to sketchers
Speaker 1: on Amazon, for example, exactly.
Speaker 2: But there's become a disconnect.
Speaker 3: Customer service really almost doesn't exist anymore. I mean, Amazon
Speaker 3: has kind of made it easy to do a return,
Speaker 3: but try to talk to anybody. I do have their
Speaker 3: customer service number, and next week I can come in
Speaker 3: and give out the number.
Speaker 2: There is a phone number.
Speaker 1: You've got to try it live on air and see
Speaker 1: if we can actually get to someone.
Speaker 2: Ooh can we do that?
Speaker 1: Yeah, of course we can.
Speaker 2: I like that. We'll do that next weeks.
Speaker 3: But the thing is, people, the sellers do not go
Speaker 3: the extra step anymore. It you'd buy something, you'd buy something,
Speaker 3: you'd pay a little more than you'd expect. Sometimes it
Speaker 3: used to come wrapped in tissue. It used to come
Speaker 3: package nicely, like the seller actually cared.
Speaker 2: No longer, no stuff is rolling around in boxes. So
Speaker 2: you've become a user, not a customer.
Speaker 1: Go for with that distinction, user versus customer.
Speaker 3: Okay, as a customer, you walk. Let's you walk into
Speaker 3: a store, somebody says, hello, what are you looking for?
Speaker 2: Okay, let's say they don't even talk to you.
Speaker 3: You can find a person in the store who will
Speaker 3: answer a question, even if it's just where's the bathroom.
Speaker 3: You'll be able to interact with somebody. You'll be able
Speaker 3: to look at a label and understand what the product
Speaker 3: is made of, what it's warrantied for. You can get
Speaker 3: all the information. But now you've become a user and
Speaker 3: you look even at some of the manufacturer's websites, they
Speaker 3: don't give you the information you need to make your decision.
Speaker 3: And then you have to go to an FAQ page
Speaker 3: or maybe you have a little chat thing where you're
Speaker 3: going to talk to a robot. I don't know how
Speaker 3: satisfying it that is for you, but doesn't work really
Speaker 3: well for me, not at all, because actually that technology
Speaker 3: works really well, but most companies are too cheap to
Speaker 3: teach their employees or to program the software properly, so
Speaker 3: it's going to do the job that it's supposed to do.
Speaker 2: And that again, you're just a.
Speaker 1: User getting used. Yep, Marshall Collyer. I love when you
Speaker 1: come on and make it so understandable, relatable, digestible, sensible,
Speaker 1: all those ibbles.
Speaker 2: Ah, hell, you're just waiting for the sex doctor.
Speaker 1: I didn't know where that was going that because all
Speaker 1: I heard was all you're waiting for is the sex
Speaker 1: that got me? She slowed down on that curve. You
Speaker 1: just wait for the sex. Doctor, you know, you don't know.
Speaker 1: But Marsha's husband is sitting in the studio, so it's
Speaker 1: like it's even more awkward. He is like, do I
Speaker 1: look at him? Because he's like, because he's behind me
Speaker 1: something like I can just feel, you know, the hairs
Speaker 1: on the back of my neck standed up. It's just
Speaker 1: really really uncomfortable. And she did that intentionally, you know,
Speaker 1: I try, I try, and maybe that's why you can't
Speaker 1: see this curve. I need you to stand behind Marshall
Speaker 1: please so they can see your shirt.
Speaker 2: I gave this to my husband for Valentine's Day, for Father's.
Speaker 1: Day, Valentine's Day, Father's Day.
Speaker 3: Same look at the shirt, Hey, Amazon, one hundred percent cotton.
Speaker 1: The AI camera is struggling because it's trying to focus
Speaker 1: on one of you, not both of you. It says,
Speaker 1: best husband ever.
Speaker 3: Yes, yes, yes, yes, but I found one hundred percent cotton.
Speaker 3: Because you ever get one of those we're out of time,
Speaker 3: but one of those T shirts that oh yes, terrible, yes.
Speaker 1: And if you just move too quickly, just shreds right Yeah. Unfortunately,
Speaker 1: that's why I'm to your point. I'm very picky and
Speaker 1: particular about what I get from where, and we all
Speaker 1: get burned at some point point.
Speaker 2: At some point.
Speaker 3: But luckily I like going to Amazon Fresh, so I
Speaker 3: like to return things.
Speaker 1: I haven't been to one of their Amazon Fresh.
Speaker 3: We were talking about TJ's earlier. We have to talk
Speaker 3: about TJ's one.
Speaker 1: I'm very very I don't know simple when it comes
Speaker 1: to grocery shop and I go where I go, and
Speaker 1: I'm not trying to go to any boutique place. I'm
Speaker 1: not going to Trader Joe's by Lards. They're trying to
Speaker 1: make me go.
Speaker 2: Oh.
Speaker 3: I was a Trader Joe's on the way home tonight,
Speaker 3: and they close at nine, so sometimes we zoom in
Speaker 3: where they're at eight point fifty.
Speaker 1: You know, I get off to ten, right, you know what? Right?
Speaker 1: He said Laterry mo Kelly from seven to ten Monday
Speaker 1: through Friday. Yeah, that's I appreciate the thought though. Sorry
Speaker 1: about that, Marsha, I love you. Don't do that against me.
Speaker 1: Six doctor Yes, six forty were live everywhere in the
Speaker 1: iHeartRadio app
Speaker 4: You're listening to Later with Moe Kelly on demand from
Speaker 4: KFI AM six forty