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<v Speaker 1>Okay, live everywhere on YouTube, Instagram, Facebook, and the iHeartRadio

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<v Speaker 1>app is tech Thursday, so you know what that means.

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<v Speaker 1>Marsha Collier, our tech guru, joins us in studio. As always,

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<v Speaker 1>Marsha is great to see you. How are you this evening.

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<v Speaker 2>I'm doing great, I mean.

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<v Speaker 3>Not tech wise, but it is awfully hard to find

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<v Speaker 3>interesting tech stories that are actually tech.

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<v Speaker 2>You know.

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<v Speaker 3>I can give a whole bunch of things, and our

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<v Speaker 3>second story is a little bit on the edge of tech.

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<v Speaker 3>I found a good one for the beginning segment that

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<v Speaker 3>we have here.

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<v Speaker 1>What do you want to start with?

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<v Speaker 3>All right, we're starting with Windows Okay, Now, those of

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<v Speaker 3>you out there who may have Windows ten on your computer,

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<v Speaker 3>I have it on one of my computers and I

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<v Speaker 3>really don't want to change. But even if I wanted

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<v Speaker 3>to change, I wouldn't change because it doesn't have this

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<v Speaker 3>TPM that it wants that Microsoft wants it to have.

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<v Speaker 3>Because it doesn't have that chip. So basically, that and

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<v Speaker 3>two hundred and forty million working machines can go to

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<v Speaker 3>the landfill. As far as Microsoft is concerned, they don't care, No.

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<v Speaker 1>They don't. They want you to upgrade, not only your device,

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<v Speaker 1>but your operating.

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<v Speaker 3>System exactly, and they give you all kinds of oh,

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<v Speaker 3>you're going to be hacked, you're going to be this,

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<v Speaker 3>you're going to be Remember, you can't get hacked unless

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<v Speaker 3>you click on something.

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<v Speaker 1>There's that, there's that, and yeah, and the unintended consequences.

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<v Speaker 1>And you're going to get into this when you update.

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<v Speaker 1>There's some material changes sometimes in there which will completely

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<v Speaker 1>change your experience with Windows.

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<v Speaker 3>Well, a long time ago, I lost movie Maker, which

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<v Speaker 3>was a great yes.

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<v Speaker 2>Yeah, that was so easy.

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<v Speaker 1>Do you remember win app?

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<v Speaker 2>Yeah?

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<v Speaker 1>Yeah, yeah, my MP three.

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<v Speaker 3>Player right right there was our go to and they disappeared.

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<v Speaker 3>And bottom line, they're not going to do anything, and

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<v Speaker 3>they're telling I mean, it's almost like they're threatening us.

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<v Speaker 3>And I really don't like this Microsoft. I've been loyal,

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<v Speaker 3>as many of you probably have to Microsoft. They say

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<v Speaker 3>greater risk of viruses and malware. So you say, okay,

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<v Speaker 3>so I go out and I buy a top of

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<v Speaker 3>the line malware virus system.

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<v Speaker 2>Okay, so let's say malware bites.

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<v Speaker 1>That's one of my favorites.

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<v Speaker 2>Okay, I use that on all my machines.

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<v Speaker 3>I don't care if there's anything built in, but that's

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<v Speaker 3>going to cost you the same thing as Microsoft wants

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<v Speaker 3>to charge you to get the extended security updates for

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<v Speaker 3>a year, so that you'll be safe if you're running

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<v Speaker 3>Windows ten, because they're not going to send you any downloads, upgrades,

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<v Speaker 3>bug fixes. But you're not going to need any bug

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<v Speaker 3>fixes because you're going to have a stable system to

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<v Speaker 3>start with.

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<v Speaker 1>I remember back in the day and I was talking

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<v Speaker 1>to you off air standing. I think my earliest version

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<v Speaker 1>of Windows, this might have been Windows ninety five or

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<v Speaker 1>shortly therefore before that, and Windows was a bug magnet.

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<v Speaker 1>It was it has so many opportunities for malignant, malevolent

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<v Speaker 1>forces to hack your machine exactly. But it's not like

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<v Speaker 1>that anymore.

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<v Speaker 3>Well, even if they do have a bug, now, they

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<v Speaker 3>hold it off and they'll see if a few people

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<v Speaker 3>get it, and then they'll upload a fix, so you

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<v Speaker 3>get the fix.

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<v Speaker 2>It's all seamless. You don't even know.

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<v Speaker 1>Yeah, those patches. Yeah, it's different. It's not the same

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<v Speaker 1>as it was twenty years ago.

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<v Speaker 3>Right, So if you'd like to pay thirty dollars, you

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<v Speaker 3>can get a year's worth of security updates, which is okay.

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<v Speaker 2>I mean that's if that's your only option.

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<v Speaker 3>That's your only option, but if you want to get

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<v Speaker 3>it free.

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<v Speaker 1>Wait wait, hold on, did you see like free ninety nine?

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<v Speaker 1>Did you say free?

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<v Speaker 2>Free?

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<v Speaker 1>Free? Okay, now listen, okay, go ahead.

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<v Speaker 2>My favorite four letter word.

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<v Speaker 1>I'm not gonna lie of have a different favorite four

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<v Speaker 1>letter word that starts with F. It's not free though.

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<v Speaker 2>Oh okay, very good there, Stefan, very good. I like that.

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<v Speaker 1>Finally he was listening.

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<v Speaker 2>Yeah, right right, he's.

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<v Speaker 1>Never paying attention. I'm sorry I interrupted you.

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<v Speaker 2>That's okay, he's eating lunch.

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<v Speaker 3>No, so they instead of thirty years, you can sign

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<v Speaker 3>up and get it, get it for your extended security

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<v Speaker 3>updates for free if you sign up to back up

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<v Speaker 3>onto one drive, which will give you one hundred gigabytes

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<v Speaker 3>of storage four twenty dollars one drive?

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<v Speaker 1>Is there cloud storage? Still, say micracy?

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<v Speaker 3>So right now, if you're a Chrome person or a

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<v Speaker 3>Google person, you storing on Google Drive right and the

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<v Speaker 3>price is the same. So okay, we've saved you ten

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<v Speaker 3>dollars here technically, because the ESU updates will be free

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<v Speaker 3>if you pay them the twenty dollars for the storage space.

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<v Speaker 3>So that's all lovely and everything, but I'm still I

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<v Speaker 3>feel like I'm being blackmailed.

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<v Speaker 1>You are no, no, no, you are, you are. They

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<v Speaker 1>want to push into a corner where you feel compelled

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<v Speaker 1>to purchase that they're guilty used, like your machine is

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<v Speaker 1>not going to be safe without.

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<v Speaker 2>This right right?

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<v Speaker 1>You know.

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<v Speaker 3>I was talking to somebody, a manufacturer, a PR pay

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<v Speaker 3>agency for the manufacturer, and I said, you know.

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<v Speaker 2>Throwing away all these what are they expecting people to do?

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<v Speaker 2>And they reminded me remember Windows seven? How long did

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<v Speaker 2>Windows seven stay around? Or Vista Vista?

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<v Speaker 3>Yeah, it wasn't It wasn't that great, No state of

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<v Speaker 3>around forever. Oh by the way, if you signed up

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<v Speaker 3>as a small business with Microsoft, as you might have

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<v Speaker 3>done because you were so proud.

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<v Speaker 2>I used to do this.

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<v Speaker 3>I used to sign up as a business because I'm

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<v Speaker 3>a business, because I'm official. Well, you get to pay

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<v Speaker 3>more for that's the upside. Yeah, that's the upside. You

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<v Speaker 3>get to pay sixty one dollars for the extended security

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<v Speaker 3>updates for one year.

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<v Speaker 1>I have a question of and it's relevant? Is that

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<v Speaker 1>for a single license?

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<v Speaker 2>Yeah?

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<v Speaker 3>Okay, and that's only one year, and you can as

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<v Speaker 3>a business renew annually for two hundred and forty four

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<v Speaker 3>dollars a year where they put two hundred Where did

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<v Speaker 3>they pick that out of the air?

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<v Speaker 2>Two hundred and forty four dollars?

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<v Speaker 1>I guess that price point in the marketing meetings showed

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<v Speaker 1>that that's where people were. Yeah, the most.

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<v Speaker 3>Still pay Yeah, not to forty five, not too forty six,

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<v Speaker 3>forty three, fifty would have been too cheap. But seriously,

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<v Speaker 3>now I've got the free answer for you. Have you

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<v Speaker 3>ever used bing in the Edge browser?

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<v Speaker 1>Yes, I did not have a great experience with edgebrowser,

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<v Speaker 1>but go.

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<v Speaker 2>Ahead, well, I opened Edge Browser today.

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<v Speaker 3>I got brave because if you use the Edge browser,

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<v Speaker 3>you'll notice there's something called Microsoft Rewards Points, which basically,

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<v Speaker 3>if you sign into the browser when you open it up,

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<v Speaker 3>it keeps track of how many searches you do, and

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<v Speaker 3>it even has a page. The page is at rewards

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<v Speaker 3>dot bing dot com in your browser, and you will

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<v Speaker 3>see all the different things that you can do, like

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<v Speaker 3>the daily quiz, do a query, do this poll. I mean,

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<v Speaker 3>it's all kinds of little things and you get points

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<v Speaker 3>for this.

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<v Speaker 1>I don't dislike Edge, but I don't like the fact

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<v Speaker 1>that I cannot delete it off my computers. My life

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<v Speaker 1>depended on it. And also I like how it's I

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<v Speaker 1>think it's Chromium based. In other words, it works like

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<v Speaker 1>Google Chrome. You could import all of your bookmarks in

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<v Speaker 1>your setting, so it's good in that regard. It's just

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<v Speaker 1>that it doesn't yield the type of experience that I want,

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<v Speaker 1>and I don't use one drive, so it's not going

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<v Speaker 1>to be appealing to me.

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<v Speaker 3>Well, recently, I decided to run Chrome the way I

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<v Speaker 3>normally run it an edge at the same time, and

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<v Speaker 3>then I opened Taskmaster to see how much.

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<v Speaker 1>Memory Chrome by ten times.

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<v Speaker 2>I was terrified the computer was going to blow up.

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<v Speaker 1>That's what they did. Chrome is a memory hog when

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<v Speaker 1>it comes to RAM.

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<v Speaker 2>But they have in the newest edition.

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<v Speaker 3>You'll notice the icon or it's favicon is what it's called,

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<v Speaker 3>is a little bit smaller in some of the tabs

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<v Speaker 3>that you haven't opened recently, and those are saving memory.

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<v Speaker 3>They're not loading their memory.

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<v Speaker 1>Thank goodness, because it would lock up my machines all

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<v Speaker 1>the time.

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<v Speaker 2>So let me just tell you.

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<v Speaker 3>These Microsoft Rewards points and I gave as my fact,

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<v Speaker 3>gave Daniels screenshot of mind to this morning. And if

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<v Speaker 3>you have a thousand Microsoft reward points, which is pretty

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<v Speaker 3>easy to get Let me see, I have like seven

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<v Speaker 3>over seven thousand.

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<v Speaker 1>Okay, so seven thousand so you can buy Is that

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<v Speaker 1>like a you get a free keychain? Or do you

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<v Speaker 1>get something?

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<v Speaker 2>No, you get gift cards?

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<v Speaker 1>Okay is something?

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<v Speaker 3>Yeah, you get good stuff. But for a thousand points

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<v Speaker 3>you can get your one year for free.

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<v Speaker 1>Oh okay, thousand. How long did it take you to

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<v Speaker 1>get there?

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<v Speaker 3>Though? Well, roughly I wasn't working it. You could work

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<v Speaker 3>it every day. You can get five hundred just for

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<v Speaker 3>downloading the app onto a phone, so.

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<v Speaker 1>It might be worth it, depending on your pachological system.

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<v Speaker 2>We have two phones. He downloaded the app twice.

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<v Speaker 1>I got a bunch of old phones. I could do that.

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<v Speaker 2>There you go.

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<v Speaker 1>Okay, they got a bunch of old laptops as.

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<v Speaker 3>Well, So that's free updates. You don't have to worry

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<v Speaker 3>about it, at least for.

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<v Speaker 2>A year.

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<v Speaker 1>Free ninety nine. Let me come back. What are we

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<v Speaker 1>gonna be talking about?

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<v Speaker 3>We're gonna be talking about. Are you enjoying online shopping

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<v Speaker 3>the same way you used to?

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<v Speaker 1>Actually, I am, that's just me. That's just I know

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<v Speaker 1>Mark is because he spends half his paycheck. You keep

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<v Speaker 1>me the hell out of this because you know you

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<v Speaker 1>have a bad habit like I do, and not so

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<v Speaker 1>much actually really, but I appreciate you trying to drag

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<v Speaker 1>me into your bill. Thank you, Stephan. I don't know

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<v Speaker 1>about that one. Thank you, Stephan, because you tell us

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<v Speaker 1>all this time you buy this memorabilia and these uh

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<v Speaker 1>really rare items. Where is this even? How are you

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<v Speaker 1>why you told us that, you tell us that you're like,

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<v Speaker 1>I'm gonna get in trouble. I guess you did.

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<v Speaker 4>I get like an occasional old James Bond poster on EBAs?

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<v Speaker 1>So what and it costs more than five dollars? Yeah,

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<v Speaker 1>it's not like a ten dollars poster. Will you look

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<v Speaker 1>at the time six forty WeLive everywhere in iHeartRadio app.

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<v Speaker 4>You're listening to Later with Mo Kelly on demand from

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<v Speaker 4>KFI AM six forty.

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<v Speaker 1>KFI AM six forties Later with Mo Kelly. It's still

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<v Speaker 1>tech Thursday. So that means we're still joined by Marsha

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<v Speaker 1>Collier and she previewed before the segment that she wanted

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<v Speaker 1>you to ask you, so, you know, do you enjoy

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<v Speaker 1>online shopping? What are some of the components of online

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<v Speaker 1>shopping that we should be concerned with?

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<v Speaker 3>Or aware of well, the search trying to find something.

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<v Speaker 2>I don't know if a lot of you shop on Amazon,

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<v Speaker 2>don't we?

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<v Speaker 1>All right?

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<v Speaker 3>We do? So how many times have you searched for

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<v Speaker 3>something and you find manufacturers' names that you couldn't even

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<v Speaker 3>pronounce if your life depended on it every day? And

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<v Speaker 3>I was looking for an extension cord and I you know,

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<v Speaker 3>you would think UL approved. That means somebody approved that

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<v Speaker 3>it is not going to blast your house with fire.

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<v Speaker 3>Isn't listed, so you don't know if it's safe for

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<v Speaker 3>everybody in your house. They're not giving enough information. They're

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<v Speaker 3>relying on a lot of and I'm not picking on

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<v Speaker 3>foreign countries, but there needs to be some commonality in

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<v Speaker 3>the descriptions. If you're selling an electronic, you need to

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<v Speaker 3>have the watts, You need to have all the information

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<v Speaker 3>that people need. Right, it's not there anymore. And we

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<v Speaker 3>were just talking about clothes. I used to have fun

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<v Speaker 3>buying clothes on Amazon.

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<v Speaker 2>It was cheap.

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<v Speaker 3>It wasn't anything like Shane, but it was cheap and fun.

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<v Speaker 3>Now you buy something and all of a sudden, even

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<v Speaker 3>the same stuff like a dress I bought last year,

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<v Speaker 3>of them are just going to wear around the house.

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<v Speaker 3>All of a sudden, the fabric is like plastic and

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<v Speaker 3>I have to return it.

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<v Speaker 2>I refuse to keep it. So there's no real quality control.

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<v Speaker 2>So that's another thing with the clothing. It doesn't say

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<v Speaker 2>cotton rayon. It might or it might not.

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<v Speaker 1>The clothing is always a crap shoe, especially if it's

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<v Speaker 1>coming from a foreign country. You just don't know, and

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<v Speaker 1>it has to be somewhat cheap to make it affordable.

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<v Speaker 2>But doesn't everything come from China on Amazon Air?

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<v Speaker 1>It does, And I think it comes down to what

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<v Speaker 1>you're trying to buy, you know, like, if I'm going

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<v Speaker 1>to buy shoes, is probably going to be an American maker.

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<v Speaker 1>It might have been made in China, like Nike or something,

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<v Speaker 1>but it's going to be a brand that I trust.

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<v Speaker 2>That's the point.

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<v Speaker 3>And trying to find that brand on Amazon is harder

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<v Speaker 3>and harder because they mix people pay to advertise up

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<v Speaker 3>and let's say Sketchers. People pay to have their shoes

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<v Speaker 3>listed up with Sketchers.

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<v Speaker 1>Yeah. See, that's why I go direct to the company,

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<v Speaker 1>Like I'm going to go to Sketcher's site, I'm going

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<v Speaker 1>to go to Nike's site. I'm not going to sketchers

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<v Speaker 1>on Amazon, for example, exactly.

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<v Speaker 2>But there's become a disconnect.

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<v Speaker 3>Customer service really almost doesn't exist anymore. I mean, Amazon

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<v Speaker 3>has kind of made it easy to do a return,

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<v Speaker 3>but try to talk to anybody. I do have their

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<v Speaker 3>customer service number, and next week I can come in

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<v Speaker 3>and give out the number.

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<v Speaker 2>There is a phone number.

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<v Speaker 1>You've got to try it live on air and see

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<v Speaker 1>if we can actually get to someone.

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<v Speaker 2>Ooh can we do that?

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<v Speaker 1>Yeah, of course we can.

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<v Speaker 2>I like that. We'll do that next weeks.

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<v Speaker 3>But the thing is, people, the sellers do not go

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<v Speaker 3>the extra step anymore. It you'd buy something, you'd buy something,

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<v Speaker 3>you'd pay a little more than you'd expect. Sometimes it

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<v Speaker 3>used to come wrapped in tissue. It used to come

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<v Speaker 3>package nicely, like the seller actually cared.

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<v Speaker 2>No longer, no stuff is rolling around in boxes. So

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<v Speaker 2>you've become a user, not a customer.

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<v Speaker 1>Go for with that distinction, user versus customer.

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<v Speaker 3>Okay, as a customer, you walk. Let's you walk into

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<v Speaker 3>a store, somebody says, hello, what are you looking for?

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<v Speaker 2>Okay, let's say they don't even talk to you.

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<v Speaker 3>You can find a person in the store who will

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<v Speaker 3>answer a question, even if it's just where's the bathroom.

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<v Speaker 3>You'll be able to interact with somebody. You'll be able

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<v Speaker 3>to look at a label and understand what the product

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<v Speaker 3>is made of, what it's warrantied for. You can get

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<v Speaker 3>all the information. But now you've become a user and

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<v Speaker 3>you look even at some of the manufacturer's websites, they

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<v Speaker 3>don't give you the information you need to make your decision.

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<v Speaker 3>And then you have to go to an FAQ page

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<v Speaker 3>or maybe you have a little chat thing where you're

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<v Speaker 3>going to talk to a robot. I don't know how

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<v Speaker 3>satisfying it that is for you, but doesn't work really

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<v Speaker 3>well for me, not at all, because actually that technology

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<v Speaker 3>works really well, but most companies are too cheap to

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<v Speaker 3>teach their employees or to program the software properly, so

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<v Speaker 3>it's going to do the job that it's supposed to do.

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<v Speaker 2>And that again, you're just a.

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<v Speaker 1>User getting used. Yep, Marshall Collyer. I love when you

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<v Speaker 1>come on and make it so understandable, relatable, digestible, sensible,

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<v Speaker 1>all those ibbles.

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<v Speaker 2>Ah, hell, you're just waiting for the sex doctor.

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<v Speaker 1>I didn't know where that was going that because all

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<v Speaker 1>I heard was all you're waiting for is the sex

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<v Speaker 1>that got me? She slowed down on that curve. You

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<v Speaker 1>just wait for the sex. Doctor, you know, you don't know.

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<v Speaker 1>But Marsha's husband is sitting in the studio, so it's

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<v Speaker 1>like it's even more awkward. He is like, do I

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<v Speaker 1>look at him? Because he's like, because he's behind me

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<v Speaker 1>something like I can just feel, you know, the hairs

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<v Speaker 1>on the back of my neck standed up. It's just

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<v Speaker 1>really really uncomfortable. And she did that intentionally, you know,

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<v Speaker 1>I try, I try, and maybe that's why you can't

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<v Speaker 1>see this curve. I need you to stand behind Marshall

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<v Speaker 1>please so they can see your shirt.

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<v Speaker 2>I gave this to my husband for Valentine's Day, for Father's.

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<v Speaker 1>Day, Valentine's Day, Father's Day.

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<v Speaker 3>Same look at the shirt, Hey, Amazon, one hundred percent cotton.

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<v Speaker 1>The AI camera is struggling because it's trying to focus

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<v Speaker 1>on one of you, not both of you. It says,

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<v Speaker 1>best husband ever.

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<v Speaker 3>Yes, yes, yes, yes, but I found one hundred percent cotton.

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<v Speaker 3>Because you ever get one of those we're out of time,

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<v Speaker 3>but one of those T shirts that oh yes, terrible, yes.

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<v Speaker 1>And if you just move too quickly, just shreds right Yeah. Unfortunately,

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<v Speaker 1>that's why I'm to your point. I'm very picky and

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<v Speaker 1>particular about what I get from where, and we all

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<v Speaker 1>get burned at some point point.

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<v Speaker 2>At some point.

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<v Speaker 3>But luckily I like going to Amazon Fresh, so I

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<v Speaker 3>like to return things.

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<v Speaker 1>I haven't been to one of their Amazon Fresh.

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<v Speaker 3>We were talking about TJ's earlier. We have to talk

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<v Speaker 3>about TJ's one.

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<v Speaker 1>I'm very very I don't know simple when it comes

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<v Speaker 1>to grocery shop and I go where I go, and

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<v Speaker 1>I'm not trying to go to any boutique place. I'm

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<v Speaker 1>not going to Trader Joe's by Lards. They're trying to

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<v Speaker 1>make me go.

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<v Speaker 2>Oh.

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<v Speaker 3>I was a Trader Joe's on the way home tonight,

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<v Speaker 3>and they close at nine, so sometimes we zoom in

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<v Speaker 3>where they're at eight point fifty.

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<v Speaker 1>You know, I get off to ten, right, you know what? Right?

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<v Speaker 1>He said Laterry mo Kelly from seven to ten Monday

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<v Speaker 1>through Friday. Yeah, that's I appreciate the thought though. Sorry

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<v Speaker 1>about that, Marsha, I love you. Don't do that against me.

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<v Speaker 1>Six doctor Yes, six forty were live everywhere in the

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<v Speaker 1>iHeartRadio app

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<v Speaker 4>You're listening to Later with Moe Kelly on demand from

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<v Speaker 4>KFI AM six forty