WEBVTT

1
00:00:04.360 --> 00:00:07.120
<v Speaker 1>Helping leaders motivate their people to a higher level of

2
00:00:07.160 --> 00:00:11.919
<v Speaker 1>performance through strong human relations, team building, and goalagiving. This

3
00:00:12.080 --> 00:00:16.559
<v Speaker 1>is the seven Minute Leadership Podcast with your host Paul Fellovaledo.

4
00:00:21.399 --> 00:00:25.199
<v Speaker 2>Hello everyone, and welcome to the seven Minute Leadership Podcast.

5
00:00:25.239 --> 00:00:29.960
<v Speaker 2>It's episode three oh seven. Today's topic is called the

6
00:00:30.120 --> 00:00:34.359
<v Speaker 2>email test. Want to know what your workplace culture really

7
00:00:34.399 --> 00:00:38.359
<v Speaker 2>looks like? Skip the posters, the mission statements in the

8
00:00:38.560 --> 00:00:44.039
<v Speaker 2>HR manuals. Instead open your inbox. That's right, read your

9
00:00:44.079 --> 00:00:49.679
<v Speaker 2>team's emails. Because emails are culture in print. And here's

10
00:00:49.679 --> 00:00:53.240
<v Speaker 2>what I mean. Emails are a window into how people

11
00:00:53.280 --> 00:00:57.000
<v Speaker 2>communicate when they're not face to face, and how people

12
00:00:57.039 --> 00:01:00.039
<v Speaker 2>communicate when no one is watching. Says a lot a

13
00:01:00.039 --> 00:01:03.840
<v Speaker 2>lot about the real culture you've built or haven't built.

14
00:01:04.079 --> 00:01:06.959
<v Speaker 2>Take a moment and pull up five emails from different

15
00:01:07.040 --> 00:01:10.480
<v Speaker 2>team members. Look at the tone. Are they cold? Are

16
00:01:10.519 --> 00:01:15.640
<v Speaker 2>they strictly transactional, just facts, no human touch. Are they

17
00:01:15.920 --> 00:01:20.319
<v Speaker 2>laced with passive aggressive phrases like per my last email

18
00:01:20.560 --> 00:01:25.840
<v Speaker 2>or as previously stated? Or are they direct but respectful,

19
00:01:26.280 --> 00:01:31.719
<v Speaker 2>clear and kind, confident without being arrogant? Now think about this.

20
00:01:32.000 --> 00:01:35.840
<v Speaker 2>Are those emails a reflection of the culture you want?

21
00:01:36.359 --> 00:01:40.959
<v Speaker 2>If your team's emails feel robotic or combative. That's not

22
00:01:41.040 --> 00:01:44.799
<v Speaker 2>a communication issue, it's a culture issue. And here's where

23
00:01:44.840 --> 00:01:48.879
<v Speaker 2>your leadership comes in. You don't need to micromanage every

24
00:01:48.920 --> 00:01:51.560
<v Speaker 2>word your team sends, but you do need to coach

25
00:01:51.640 --> 00:01:56.719
<v Speaker 2>the tone, expectations, and style of communication that aligns with

26
00:01:56.760 --> 00:02:01.280
<v Speaker 2>your values. Emails should sound like people who care. They

27
00:02:01.319 --> 00:02:05.959
<v Speaker 2>should reflect professionalism without sounding cold. They should get to

28
00:02:06.000 --> 00:02:09.479
<v Speaker 2>the point, but not at the expense of humanity. A

29
00:02:09.599 --> 00:02:14.159
<v Speaker 2>kind thank you, a sincere I appreciate your help, or

30
00:02:14.280 --> 00:02:16.280
<v Speaker 2>even a line like let me know if you have

31
00:02:16.439 --> 00:02:22.800
<v Speaker 2>questions can go a long way. So here's your action

32
00:02:23.000 --> 00:02:27.719
<v Speaker 2>step for this week. Do the email test. Choose a

33
00:02:27.759 --> 00:02:31.800
<v Speaker 2>sample of team emails, look at the tone, the clarity

34
00:02:32.240 --> 00:02:36.280
<v Speaker 2>in the intent, then coach accordingly. Praise the good ones,

35
00:02:36.759 --> 00:02:41.960
<v Speaker 2>and have constructive conversations about the ones that miss the mark. Remember,

36
00:02:42.360 --> 00:02:45.800
<v Speaker 2>culture doesn't live on the wall, It lives in every

37
00:02:46.319 --> 00:02:50.159
<v Speaker 2>line that we type. This has been the seven minute

38
00:02:50.240 --> 00:02:53.360
<v Speaker 2>Leadership podcast, and I thank you for listening.

39
00:02:54.240 --> 00:03:00.000
<v Speaker 1>For more Paul Fell of Alito Podcasts, visit paulfellowalito dot com.
