WEBVTT 1 00:00:00.400 --> 00:00:09.919 Yeah, ripped off, bad news, You need advice. 2 00:00:09.560 --> 00:00:10.679 So you don't have the. 3 00:00:12.599 --> 00:00:14.560 Come running just as fast. 4 00:00:14.320 --> 00:00:15.000 As we can. 5 00:00:15.880 --> 00:00:18.480 Shooter's gonna help coming. 6 00:00:18.839 --> 00:00:18.960 Man. 7 00:00:19.800 --> 00:00:24.440 This is the Troubleshooter Show now, Tom Martine. 8 00:00:25.079 --> 00:00:27.800 Welcome, Welcome to the only show of it's kind. 9 00:00:27.879 --> 00:00:31.120 We my friends are here to solve problems, answer questions, 10 00:00:31.480 --> 00:00:34.840 take complaints. Our goals to make your life just a 11 00:00:34.960 --> 00:00:38.359 little bit better. And that's basically it. You've been ripped 12 00:00:38.359 --> 00:00:40.799 off taking advantage of there's no better phone number than 13 00:00:40.799 --> 00:00:43.799 three oh three Martino. That number while we're live, will 14 00:00:43.799 --> 00:00:46.640 come right here. If you've been ripped off, maybe a 15 00:00:46.679 --> 00:00:50.600 bad contractor my goodness, maybe a bad landlord. We're getting 16 00:00:50.600 --> 00:00:53.520 more and more of these calls where people don't have heat, 17 00:00:53.799 --> 00:00:56.479 people don't have water, you pretty much name it. We're 18 00:00:56.479 --> 00:00:59.640 starting to get them way too often. I thought Denver 19 00:00:59.759 --> 00:01:03.119 was to be very pro very pro renders, but it 20 00:01:03.200 --> 00:01:04.319 turns out that's not true. 21 00:01:04.400 --> 00:01:06.040 They try, but like. 22 00:01:05.959 --> 00:01:08.439 A lot of people, they fail because we get the 23 00:01:08.519 --> 00:01:12.840 calls here all the time. Three zero three Martino over 24 00:01:12.879 --> 00:01:19.000 three hundred million dollars cash merchandise exchanges refunds directly and 25 00:01:19.079 --> 00:01:20.799 I mean that directly due. 26 00:01:20.599 --> 00:01:21.239 To this show. 27 00:01:21.519 --> 00:01:25.519 In studio with me, got some real estate experts. If 28 00:01:25.519 --> 00:01:28.400 you haven't heard this name, you haven't lived in Denver 29 00:01:28.480 --> 00:01:31.760 more than an hour. Frank Dran the real estate man, 30 00:01:31.840 --> 00:01:33.840 Frank Harry, you man well at. 31 00:01:33.840 --> 00:01:36.439 Schucks, Mark darn it. It's good to see you this morning. 32 00:01:36.760 --> 00:01:40.760 So so why to me, Tree, I don't even know 33 00:01:40.799 --> 00:01:41.519 if you know this? 34 00:01:42.000 --> 00:01:46.239 Okay, I'll try, probably like you and Tom during the 35 00:01:46.280 --> 00:01:53.640 breaks when we're on just YouTube, I might occasionally accidentally 36 00:01:54.719 --> 00:02:02.400 cuss no, you know, yes, And one day, many many 37 00:02:03.200 --> 00:02:08.599 many moons ago, I would say ten years ago, Frank 38 00:02:08.719 --> 00:02:11.840 easily ten Maybe I'd say ten years ago is a 39 00:02:11.879 --> 00:02:14.759 good way. He was sitting right there. I was sitting 40 00:02:14.840 --> 00:02:17.319 right there. Tom was sitting right here. These were the 41 00:02:17.360 --> 00:02:18.000 good old days. 42 00:02:18.000 --> 00:02:23.599 We were all here, And I probably said a few 43 00:02:23.639 --> 00:02:25.120 words during the break. 44 00:02:25.560 --> 00:02:28.759 I mean, I'm just assuming. And Frank looks at me 45 00:02:28.960 --> 00:02:33.840 with the funniest looking face, very honest, and says, wow, Mark, 46 00:02:33.879 --> 00:02:37.479 you're not a shucks in darn kind of guy. 47 00:02:38.520 --> 00:02:41.560 Yeah, I think that all falls under the heading Man, 48 00:02:41.599 --> 00:02:42.879 it's hard to be from Jersey. 49 00:02:43.199 --> 00:02:44.039 Yeah, I know it is. 50 00:02:44.319 --> 00:02:47.120 Let me tell you my I'm not gonna say my 51 00:02:47.240 --> 00:02:50.919 parents cuss like sailors, but they cussed quite a bit. 52 00:02:51.000 --> 00:02:54.400 My grandparents did. Almost everybody in New York. I don't 53 00:02:54.439 --> 00:02:56.360 care if you're from the city or upstate like me. 54 00:02:56.759 --> 00:02:58.120 And then South Jersey. 55 00:02:57.960 --> 00:03:01.759 Forget about it. I mean goodness, the words you would hear, 56 00:03:01.840 --> 00:03:06.280 the racial slurs, you name it. It was absolutely insane 57 00:03:06.319 --> 00:03:07.000 back in the day. 58 00:03:07.080 --> 00:03:09.680 And I missed those days. You talk about a culturally 59 00:03:09.759 --> 00:03:11.280 enriched environment. 60 00:03:11.120 --> 00:03:15.039 It was actually South Jersey was big time. Being just 61 00:03:15.080 --> 00:03:19.919 a white guy. Seriously, I was probably the minority Italians, 62 00:03:20.039 --> 00:03:24.120 Irish black folks. There wasn't a lot of Hispanics or 63 00:03:24.159 --> 00:03:28.439 Mexicans in Jersey, but man, the Italians. Holy moly, South Jersey. 64 00:03:28.439 --> 00:03:31.919 It was all Italian. Stephanie Thomas, your Italian. 65 00:03:32.280 --> 00:03:32.639 I am. 66 00:03:32.840 --> 00:03:33.680 I know you and I. 67 00:03:33.599 --> 00:03:34.400 Lived in Jersey. 68 00:03:34.639 --> 00:03:36.759 You never lived in it, Yes, I did when I 69 00:03:36.840 --> 00:03:38.080 was at you in Jersey. 70 00:03:38.080 --> 00:03:41.520 By the way, Stephanie Thomas, realtor extraordinary and friend of 71 00:03:41.560 --> 00:03:43.360 the family for twenty plus years. 72 00:03:44.439 --> 00:03:45.639 Where so I lived. 73 00:03:45.879 --> 00:03:46.240 I grew up. 74 00:03:46.280 --> 00:03:48.560 Air Force and I lived in I forgot about that. 75 00:03:48.800 --> 00:03:50.800 One of their breasts, yeah, one of the Air Force 76 00:03:50.840 --> 00:03:52.000 baces up there. I can't even. 77 00:03:51.919 --> 00:03:56.000 McGuire McGuire unless the Dems renamed it. It's now something 78 00:03:56.080 --> 00:03:58.919 probably like you know, sweet tooth Pie or something. 79 00:03:58.960 --> 00:03:59.599 It's been a minute. 80 00:03:59.639 --> 00:03:59.879 I was. 81 00:04:00.080 --> 00:04:02.240 I was quite young then, but yeah, I lived in Jersey. 82 00:04:02.319 --> 00:04:04.360 Wow, that's incredible. I love that. 83 00:04:04.439 --> 00:04:07.680 So we've got Stephanie Thomas, Frank durand real estate experts. 84 00:04:08.159 --> 00:04:11.599 We got Deputy Scott. We call him Deputy Dollar. What's 85 00:04:11.639 --> 00:04:12.800 going on, Deputy Dollar? 86 00:04:13.319 --> 00:04:16.800 Hey, it's just a great morning. Yeah, yeah, shirking in 87 00:04:16.800 --> 00:04:17.439 some cases. 88 00:04:17.839 --> 00:04:20.199 You guys know what's funny about Deputy Dollar. What he 89 00:04:20.279 --> 00:04:24.560 used to do for a living. He would count sheep. 90 00:04:25.439 --> 00:04:28.040 People out there listening going on with Does that mean 91 00:04:28.399 --> 00:04:33.079 he literally counted sheep for the us DA? Right, Yes, 92 00:04:33.199 --> 00:04:37.319 the USDA paid someone to count sheep. Have you ever 93 00:04:37.399 --> 00:04:40.680 in your life heard of anything like that. That's what 94 00:04:40.759 --> 00:04:41.639 he did for a living. 95 00:04:42.160 --> 00:04:44.079 Is that part of a sleep study or something. 96 00:04:44.079 --> 00:04:46.959 So if you've got a problem, any problem with sheep 97 00:04:47.040 --> 00:04:51.360 counting three h three seven, one, three eight, two five five, 98 00:04:52.319 --> 00:04:54.160 that is so funny. But you were doing it as 99 00:04:54.199 --> 00:04:57.319 an accountant, I mean basically, that's why happen. So here's 100 00:04:57.319 --> 00:04:59.600 the backstory. And I love this story because most people 101 00:04:59.600 --> 00:05:02.480 don't know this. So when you see a commercial on 102 00:05:02.600 --> 00:05:05.560 TV that is like, not where's. 103 00:05:05.279 --> 00:05:07.240 The beef, but what was the beef? 104 00:05:07.279 --> 00:05:07.439 One? 105 00:05:07.480 --> 00:05:09.319 The big one, it's what's for dinner? 106 00:05:09.680 --> 00:05:11.319 Beef, It's what's for dinner? 107 00:05:11.920 --> 00:05:14.959 So got milk and all these people chip. 108 00:05:14.720 --> 00:05:17.000 In for that advertising you see that are in the 109 00:05:17.040 --> 00:05:21.040 beef industry, and it goes through the USDA and each 110 00:05:21.160 --> 00:05:23.879 head back then at least when it came to cattle, 111 00:05:24.040 --> 00:05:24.680 was what a buck? 112 00:05:25.480 --> 00:05:27.040 A buck ahead, Yes, a buckehead. 113 00:05:27.079 --> 00:05:30.519 So every cattle you slaughtered, you're supposed to pay a 114 00:05:30.519 --> 00:05:33.800 buck into the kitty for the advertising. 115 00:05:34.040 --> 00:05:35.759 And a lot of people would fudge. 116 00:05:35.439 --> 00:05:38.399 It, right, Oh absolutely, they'd say like, oh. 117 00:05:38.279 --> 00:05:40.920 They only killed you know, three hundred, but they killed 118 00:05:40.920 --> 00:05:44.399 a thousand, and then of course they're keeping seven hundred bucks. 119 00:05:44.680 --> 00:05:47.319 Yeah, you had saw was it in Jersey? 120 00:05:47.360 --> 00:05:49.759 They chased you down or they pulled the gun on you? 121 00:05:49.879 --> 00:05:50.879 Or was that Jersey? 122 00:05:51.199 --> 00:05:51.759 Patterson? 123 00:05:52.160 --> 00:05:53.279 Patterson, New Jersey. 124 00:05:53.319 --> 00:05:56.720 He walks in, you know, he walks into a tough guy, 125 00:05:56.839 --> 00:06:00.000 like not the fake tough guy, like a legitimate tough guy. 126 00:06:00.519 --> 00:06:03.759 And what did the guy do skiat Well, it's an 127 00:06:03.759 --> 00:06:07.240 ethnic slaughterhouse. But yeah, he was standing on the loading 128 00:06:07.279 --> 00:06:09.639 dock and I mean he had a gun. 129 00:06:09.680 --> 00:06:12.199 And he told me to why you counted the sheep? 130 00:06:12.360 --> 00:06:13.680 No, absolutely not. 131 00:06:13.959 --> 00:06:16.639 That's unbelievable. What a crazy job. It must have really 132 00:06:16.680 --> 00:06:17.839 stunk in there, right. 133 00:06:18.000 --> 00:06:20.560 Yeah, slaughterhouses aren't the best places to go. 134 00:06:20.720 --> 00:06:22.920 No, it's gotta be horrible, all right, folks. I'll always 135 00:06:23.000 --> 00:06:24.720 let you know when we have lines open, and we 136 00:06:24.800 --> 00:06:27.680 do right now. Three zero three seven one three eight 137 00:06:27.720 --> 00:06:31.360 two five five. I was watching this morning everybody complaining 138 00:06:31.399 --> 00:06:36.079 about Doge. It's amazing to me that people complain about 139 00:06:36.160 --> 00:06:37.680 finding waste in our government. 140 00:06:38.079 --> 00:06:38.439 People. 141 00:06:38.519 --> 00:06:40.240 I don't care what side of the aisle of you on. 142 00:06:40.279 --> 00:06:43.319 These are our tax dollars. I had no idea our 143 00:06:43.439 --> 00:06:45.759 tax dollars were going to such crazy things. 144 00:06:45.920 --> 00:06:48.360 What's the craziest one you heard of, Dmitri? 145 00:06:48.720 --> 00:06:51.399 Well, you know, right at the beginning of this process, 146 00:06:51.480 --> 00:06:55.040 they stopped a fifty nine million dollar payment for a 147 00:06:55.120 --> 00:07:00.360 kid you not condoms for Gaza, for Gaza, Yeah, fifty 148 00:07:00.480 --> 00:07:01.079 nine million. 149 00:07:01.120 --> 00:07:02.759 I didn't even know that. First of all, there's no 150 00:07:02.800 --> 00:07:05.000 one that's even in Gaza. There's like thirty people. 151 00:07:05.040 --> 00:07:07.399 Now, yeah, I think that was the very first payment 152 00:07:07.439 --> 00:07:08.800 to actually stopped. 153 00:07:08.560 --> 00:07:12.160 Fifty nine million. I just can't imagine why anybody that 154 00:07:12.279 --> 00:07:14.519 pays taxes. Now, if you don't pay taxes and you 155 00:07:14.600 --> 00:07:17.319 live off the trough, I understand you could care less. 156 00:07:17.519 --> 00:07:20.480 But if you literally pay taxes like most of America, 157 00:07:20.959 --> 00:07:22.879 I have no idea. The one that gets me is 158 00:07:22.920 --> 00:07:25.720 all the money going to from the federal government to 159 00:07:25.920 --> 00:07:29.319 New York City to pay for the hotels for the migrants. 160 00:07:29.480 --> 00:07:32.240 When we have people that have fought in wars and 161 00:07:32.319 --> 00:07:35.800 fought for this country and have enlisted and they need 162 00:07:35.800 --> 00:07:39.079 the help. That drives me insane. Yeah, and that goes 163 00:07:39.120 --> 00:07:40.360 for Denver right here. 164 00:07:40.319 --> 00:07:43.199 To make matters worse. That happens unfamiliar with that case. 165 00:07:43.319 --> 00:07:47.560 It's Roosevelt Hotel, which is a Rosary hotel, which is 166 00:07:47.800 --> 00:07:50.120 Roosevelt owned by the Pakistani government. 167 00:07:50.360 --> 00:07:53.199 That's unbelievable. So basically they're again we're giving it to 168 00:07:53.439 --> 00:07:56.079 the money to Pakistani I mean, really, that's what's happening here. 169 00:07:56.160 --> 00:07:58.680 Yeah, not exactly a friendly state. No. 170 00:07:58.800 --> 00:08:00.879 And then we had like a puppy show or something 171 00:08:01.839 --> 00:08:04.240 for not a puppet show, what was it, a comic 172 00:08:04.279 --> 00:08:05.199 book street. 173 00:08:05.240 --> 00:08:07.279 Oh, oh, there's a sesame street with a. 174 00:08:07.279 --> 00:08:10.800 Lot of money, bag dad, Yeah, those twenty some million dollars. 175 00:08:11.319 --> 00:08:14.199 And then the comic book you're referencing is I believe 176 00:08:14.199 --> 00:08:15.160 it's in Paraguay. 177 00:08:15.879 --> 00:08:19.480 People are going crazy because I don't even think the 178 00:08:19.560 --> 00:08:22.079 tip of the iceberg has been found. I think when 179 00:08:22.120 --> 00:08:25.480 they start digging in to the Department of Education. And 180 00:08:25.480 --> 00:08:28.360 by the way, I would love to hear people's comments 181 00:08:28.399 --> 00:08:31.639 on the Department of Education. You know when we talk 182 00:08:31.680 --> 00:08:34.639 about shutting it down. We all want our kids. There's 183 00:08:34.679 --> 00:08:36.559 no one out there that doesn't want your kids to 184 00:08:36.559 --> 00:08:39.480 have a great education. There's no doubt about it. Just 185 00:08:39.480 --> 00:08:42.519 for them to survive, be able to feed themselves when 186 00:08:42.559 --> 00:08:45.440 you die, or even when they hit eighteen, or whatever 187 00:08:45.480 --> 00:08:50.120 the goal is in your house. It's remarkable that anybody 188 00:08:50.159 --> 00:08:53.919 wouldn't want a good education. We're like number forty six 189 00:08:55.240 --> 00:08:58.679 in the world, but when it comes to spending per 190 00:08:58.879 --> 00:09:00.879 student were number one. 191 00:09:01.360 --> 00:09:03.960 I think about that. It makes zero sense whatsoever. 192 00:09:04.039 --> 00:09:07.320 Yeah, it's a huge disconnect between cost and result in 193 00:09:07.360 --> 00:09:08.639 an inverse relationship. 194 00:09:08.720 --> 00:09:10.600 And I'll give you a good example. Look at let's 195 00:09:10.639 --> 00:09:13.279 look at Douglas County. Listen, we lived in Castle Rock 196 00:09:13.679 --> 00:09:15.840 and I think it was called Suzanne. Where did our 197 00:09:15.960 --> 00:09:18.360 kids the high school was Castle View? Is that where 198 00:09:18.360 --> 00:09:19.879 they would have went ers at the middle school. 199 00:09:19.919 --> 00:09:21.360 Oh yeah, Castleview High School. 200 00:09:21.600 --> 00:09:23.919 So you know what, there was so many issues there. 201 00:09:23.960 --> 00:09:26.159 I couldn't believe it. And this is Douglas County. But 202 00:09:26.159 --> 00:09:28.639 I'm going to give you an idea between Castle Rock 203 00:09:28.720 --> 00:09:31.799 then where we moved. So there was suicides all the time, 204 00:09:31.879 --> 00:09:34.559 there was drug overdoses, and they always kept all this 205 00:09:34.639 --> 00:09:38.759 stuff quiet. I guess they keep the suicides quiet because 206 00:09:38.759 --> 00:09:41.679 they don't want it spreading. I'm not a psychologist. I 207 00:09:41.720 --> 00:09:45.360 don't quite understand that. I you know, the parents, we 208 00:09:45.440 --> 00:09:48.240 would generally end up finding out through the school eventually, 209 00:09:48.720 --> 00:09:50.879 but you wouldn't see it on the news. I mean, 210 00:09:50.879 --> 00:09:53.679 you just wouldn't see stuff. But the drug abuse with 211 00:09:53.879 --> 00:09:56.679 kids like middle school in high school in Castle Rock. 212 00:09:56.679 --> 00:09:57.759 Was just unbelievable. 213 00:09:58.200 --> 00:10:02.159 We moved to Franktown and they went to Ponderosa High School, 214 00:10:02.720 --> 00:10:07.639 and Ponderosa almost zero problems, zero, never heard I can't 215 00:10:07.639 --> 00:10:10.320 think do you remember one suicide at Pondo while they 216 00:10:10.320 --> 00:10:12.360 were there. I don't remember one single one. 217 00:10:12.480 --> 00:10:15.679 Parents would kick their kids butt for committing suicide. 218 00:10:15.200 --> 00:10:18.279 Out there, even thinking about it. They'd probably beat your ass. 219 00:10:18.519 --> 00:10:21.519 I mean really, it was crazy. But Pondo fed from 220 00:10:21.919 --> 00:10:25.000 all kinds of different places, and I mean we're talking 221 00:10:25.080 --> 00:10:26.360 some real country boys. 222 00:10:26.399 --> 00:10:27.440 We're talking the whole bit. 223 00:10:27.480 --> 00:10:30.799 But uh man, But when it comes to the Department 224 00:10:30.799 --> 00:10:33.519 of Education, and you know what, Frank, I want you. 225 00:10:33.519 --> 00:10:35.919 You have a son that just graduated not long ago 226 00:10:36.159 --> 00:10:37.279 from high school, right. 227 00:10:38.039 --> 00:10:41.080 Well, you know he actually went to a private school. 228 00:10:41.240 --> 00:10:41.679 Excellent. 229 00:10:41.840 --> 00:10:45.720 Yeah, but he just graduated. 230 00:10:45.799 --> 00:10:45.919 Right. 231 00:10:46.159 --> 00:10:48.519 Well, it's been a couple of years, believe it or not. Oh, 232 00:10:48.559 --> 00:10:50.360 two years, that's been all right. Hold on, I got 233 00:10:50.399 --> 00:10:51.000 to take a break. 234 00:10:51.000 --> 00:10:52.519 But when we come back, I want to ask you 235 00:10:52.559 --> 00:10:55.759 about that, especially the private school part. And you know 236 00:10:55.919 --> 00:10:58.440 tax vouchers. Wouldn't it have been nice to take your 237 00:10:58.480 --> 00:11:01.159 property tax money in stet of money right out of 238 00:11:01.159 --> 00:11:04.480 your wallet and put it towards it, compared to putting 239 00:11:04.480 --> 00:11:07.600 it towards the public school that was probably failing wherever 240 00:11:07.639 --> 00:11:17.879 you were. Hold On, all right, three zho three seven 241 00:11:18.000 --> 00:11:19.799 one three A two five five. We have a couple 242 00:11:19.840 --> 00:11:21.879 of lines, hoping you've been ripped off taking advantage of 243 00:11:21.960 --> 00:11:23.960 I do want to go back to Frank Durand though Frank, 244 00:11:24.000 --> 00:11:27.159 we are talking Department of Education. Danny, I promise I'll 245 00:11:27.159 --> 00:11:28.879 get to your problem in a second. But this is 246 00:11:28.919 --> 00:11:31.360 important to me, and it's important to everybody out there 247 00:11:31.360 --> 00:11:33.840 with kids, and Stephanie, I want you to chime into 248 00:11:33.960 --> 00:11:38.840 But I don't understand why we have a national or 249 00:11:38.879 --> 00:11:42.399 a federal department of education. I think the Fed should 250 00:11:42.440 --> 00:11:46.000 give money directly into each state. Whatever the budget is 251 00:11:46.039 --> 00:11:49.159 for the students. Then the states bring it down to 252 00:11:49.240 --> 00:11:51.840 the schools that need it. They close the schools that 253 00:11:52.000 --> 00:11:54.120 basically need to be closed, They do what they need 254 00:11:54.159 --> 00:11:56.639 to do. On top of that, I think that money 255 00:11:56.679 --> 00:12:00.440 should be allocated. And this gets into your businesses. When 256 00:12:00.480 --> 00:12:03.559 it comes to real estate and selling property. People that 257 00:12:03.679 --> 00:12:07.519 have kids, they care about the school district's big time, right. 258 00:12:08.120 --> 00:12:10.480 Is it true that can literally kill an area? 259 00:12:10.879 --> 00:12:11.080 Oh? 260 00:12:11.080 --> 00:12:15.399 Absolutely, that can make a difference. Mark because a lot 261 00:12:15.440 --> 00:12:17.159 of times we'll talk to buyers and will ask for 262 00:12:17.200 --> 00:12:19.159 their criteria, and one of the criterias that they bring 263 00:12:19.240 --> 00:12:21.240 up a lot of times is the school if they 264 00:12:21.240 --> 00:12:23.639 have children, So that gets brought up quite a bit. 265 00:12:23.720 --> 00:12:25.679 And of course, as taxes go up and now the 266 00:12:25.679 --> 00:12:27.639 cost of insurance mark as you know, it's going up 267 00:12:27.639 --> 00:12:30.120 too massive, Oh my gosh, So it's making it tougher 268 00:12:30.360 --> 00:12:31.960 and it's given buyers fewer choices. 269 00:12:32.039 --> 00:12:34.360 Yeah, we got screwed in Colorado, And I don't care 270 00:12:34.480 --> 00:12:37.159 what side you are on again, if you don't think 271 00:12:37.559 --> 00:12:40.720 us as a whole in the state of Colorado didn't 272 00:12:40.759 --> 00:12:43.919 get Oakie doped by the governor and his goons when 273 00:12:43.919 --> 00:12:47.879 it came to property taxes, you're absolutely insane. A lot 274 00:12:47.919 --> 00:12:50.200 of people doubled. They went from a couple grand a 275 00:12:50.279 --> 00:12:52.879 year to four. Some people went from five to ten, 276 00:12:53.000 --> 00:12:56.360 ten to twenty. The way they value the homes now, 277 00:12:56.559 --> 00:12:59.080 it's different than they ever have before, and different than 278 00:12:59.120 --> 00:13:03.159 most every other and it's it's it's remarkable how we 279 00:13:03.240 --> 00:13:06.960 got so screwed by Polish, one hundred percent screwed by 280 00:13:07.080 --> 00:13:08.320 everybody that had. 281 00:13:08.200 --> 00:13:09.240 Anything to do with that. 282 00:13:09.399 --> 00:13:12.120 Yeah, they basically got rid of the Gallagher Amendment, that's 283 00:13:12.120 --> 00:13:14.960 what they voted on. And they tricked this by saying, oh, well, 284 00:13:15.000 --> 00:13:17.519 we're going to lower sales taxer bs. 285 00:13:17.679 --> 00:13:19.919 They didn't do any of that. That they're a bunch 286 00:13:19.960 --> 00:13:20.919 of scam artists. 287 00:13:21.120 --> 00:13:22.879 Yeah, Mark a good point, and I'll tell you too. 288 00:13:23.039 --> 00:13:25.440 What I saw get affected a lot was the condo 289 00:13:25.559 --> 00:13:28.799 market in some areas because with higher taxes, insurance was 290 00:13:28.799 --> 00:13:31.639 tougher to get HOA fees going up. It was knocking 291 00:13:31.679 --> 00:13:34.080 a lot of buyers out of the market. Suddenly, inventory 292 00:13:34.120 --> 00:13:37.080 on condos in some areas went through the roof crazy. 293 00:13:37.159 --> 00:13:38.840 It was unreal, and it was just making it harder 294 00:13:38.840 --> 00:13:39.120 to buy. 295 00:13:39.240 --> 00:13:43.159 You know, I'm getting so sick and tired though of thinking. 296 00:13:43.480 --> 00:13:46.639 And I've had this argument way before Trump, Suzanne. How 297 00:13:46.639 --> 00:13:49.759 long have I been bitching literally about the Teachers Union, 298 00:13:49.799 --> 00:13:51.080 the National Teachers. 299 00:13:50.840 --> 00:13:53.159 Union A longer, A long time. 300 00:13:53.240 --> 00:13:54.840 Let's just say twenty years ago. 301 00:13:54.919 --> 00:13:57.240 If I was at a party and someone was a teacher, 302 00:13:57.360 --> 00:13:59.360 I'd go, how the hell can you be in that union? 303 00:13:59.720 --> 00:14:00.279 Can do it? 304 00:14:00.559 --> 00:14:04.080 I just don't understand. There's scammers. They're all scammers. They 305 00:14:04.120 --> 00:14:06.720 spend the money on themselves, not on my kids, not 306 00:14:06.840 --> 00:14:09.279 on your kids out there listening. And I know there's 307 00:14:09.320 --> 00:14:12.120 good teachers. I'm not arguing that at all. I'm saying 308 00:14:12.159 --> 00:14:14.559 the money you should be getting more money at the 309 00:14:14.639 --> 00:14:18.200 school level, not the administration in Washington. There is no 310 00:14:18.279 --> 00:14:22.159 reason to pay all these cronies up in Washington for 311 00:14:22.240 --> 00:14:23.879 the state of Colorado education. 312 00:14:24.000 --> 00:14:26.679 You pay our teachers and you get our. 313 00:14:26.600 --> 00:14:29.159 Students what they need when it comes to books and 314 00:14:29.200 --> 00:14:31.240 when it comes to the education in general. 315 00:14:32.240 --> 00:14:34.840 That's what you do. You don't pay. 316 00:14:34.639 --> 00:14:37.799 These guys to decide that they're going to put tampons 317 00:14:37.840 --> 00:14:41.120 in the men's room. There's no purpose in any of that. 318 00:14:41.159 --> 00:14:43.840 There's no purpose. The only thing a kid should be 319 00:14:43.879 --> 00:14:47.000 doing in school is learning. I don't care about any 320 00:14:47.000 --> 00:14:47.720 other part of it. 321 00:14:47.759 --> 00:14:48.840 That's it. They learn. 322 00:14:49.120 --> 00:14:52.759 You get good teachers, and then what is a good teacher? 323 00:14:52.840 --> 00:14:54.879 How do you judge that? Well, you judge it by 324 00:14:54.879 --> 00:14:57.399 the grades in the school. If you have good teachers, 325 00:14:57.559 --> 00:15:00.720 the students should be doing good. This isn't break surgery. 326 00:15:00.960 --> 00:15:02.559 I'm not saying anything. 327 00:15:02.360 --> 00:15:04.120 That people you can't tell. 328 00:15:04.279 --> 00:15:06.879 If you look at a business and it's profitable, well, 329 00:15:06.919 --> 00:15:09.000 they must be doing something right. If you look at 330 00:15:09.000 --> 00:15:12.159 a business and it's failing, they must be doing something wrong. 331 00:15:12.360 --> 00:15:15.039 But when we have places like in Chicago, in some 332 00:15:15.200 --> 00:15:19.120 areas of Denver where not one single child can like 333 00:15:19.279 --> 00:15:22.240 read past the third grade level and they're in fifth 334 00:15:22.320 --> 00:15:25.440 and sixth grade, that's a big problem. That means they're 335 00:15:25.480 --> 00:15:29.519 not doing anything. That means there's lazy people they're teaching, 336 00:15:29.799 --> 00:15:33.000 and they shouldn't be. Those parents that are forced into 337 00:15:33.000 --> 00:15:36.720 that situation because of this teacher's union should be able 338 00:15:36.759 --> 00:15:38.080 to take the tax dollars. 339 00:15:38.159 --> 00:15:38.600 Police. 340 00:15:38.799 --> 00:15:42.120 Yeah, Polis You should let them take their tax dollars 341 00:15:42.240 --> 00:15:45.080 and apply it towards a private school or a charter 342 00:15:45.200 --> 00:15:47.799 school or any school they want. And I don't care 343 00:15:47.840 --> 00:15:51.480 if it's religious, long as they know what they're doing 344 00:15:51.600 --> 00:15:56.720 and they educate children. Shame on everybody in Washington, all 345 00:15:56.799 --> 00:15:59.200 of them. Now, they're all up there complaining. Oh they're 346 00:15:59.200 --> 00:16:01.519 trying to cost and get read the Teagents Union. Wait 347 00:16:01.600 --> 00:16:04.320 till you see the corruption that we're going to find 348 00:16:04.360 --> 00:16:06.919 in there. They can attack Elon Musk all they want, 349 00:16:07.080 --> 00:16:11.559 It doesn't matter. Him and his group can find wasteful spending. 350 00:16:11.919 --> 00:16:15.279 Any business in the world would love for Doze to 351 00:16:15.360 --> 00:16:17.720 come in and do it. He doesn't have to do this. 352 00:16:18.000 --> 00:16:20.919 He's got basically double the money of anybody else in 353 00:16:20.960 --> 00:16:23.559 the world. You can take Warren Buffett, you can take 354 00:16:23.639 --> 00:16:26.080 all these other people and at them up and with 355 00:16:26.240 --> 00:16:28.559 the exception of a few of them, like from Google 356 00:16:28.840 --> 00:16:33.279 and Meta, I mean, he's literally the richest man in 357 00:16:33.320 --> 00:16:34.559 the world by a ton. 358 00:16:35.440 --> 00:16:38.759 It's crazy. What do you think of that, Dimitri. 359 00:16:38.960 --> 00:16:41.440 Well, I think they're doing God's work on this, and 360 00:16:41.559 --> 00:16:44.080 what we've seen so far, as shocking as it is, 361 00:16:44.080 --> 00:16:46.039 is not even the tip of the tip of the. 362 00:16:45.960 --> 00:16:47.039 Eyes not even close. 363 00:16:47.159 --> 00:16:49.279 Wait till you see the dozens, if not hundreds of 364 00:16:49.360 --> 00:16:51.240 books that are going to be written about what these 365 00:16:51.240 --> 00:16:52.240 people have uncovered. 366 00:16:52.320 --> 00:16:55.000 And it's all pet peeves from people in Washington. Are 367 00:16:55.039 --> 00:16:58.360 not pet peeves, I'm sorry. Pet projects, Yeah, they're stupid. 368 00:16:58.440 --> 00:17:01.320 Pet projects. They're absolutely stupid. I'll just say it. And 369 00:17:01.480 --> 00:17:03.600 I'd even go a step further and say some of 370 00:17:03.639 --> 00:17:06.519 them where they're paying three four million dollars to something 371 00:17:06.640 --> 00:17:08.960 like you go what you just scratch your head to, like, 372 00:17:09.200 --> 00:17:12.200 you know, to save I don't know, to save the squirrels, 373 00:17:12.440 --> 00:17:16.519 whatever it happens to be. Let's save rodents in South Jersey. 374 00:17:16.599 --> 00:17:18.519 Well I would support that because I love rodents and 375 00:17:18.640 --> 00:17:22.359 special squirrels. But I think what we're gonna see. 376 00:17:22.400 --> 00:17:25.319 No, but listen, let me bring that one step for so, 377 00:17:25.480 --> 00:17:28.400 the pet project's two three million, and you know, when 378 00:17:28.400 --> 00:17:31.200 we're talking thirty six thirty seven trillion in debt, you 379 00:17:31.279 --> 00:17:33.640 think of millions, You're like, that's like a dollar. But 380 00:17:33.759 --> 00:17:37.319 guess what I think those businesses or those projects are. 381 00:17:37.440 --> 00:17:40.279 That money's going directly into people's pockets. Yeah, that million 382 00:17:40.319 --> 00:17:41.799 dollars follow the money, Yeah. 383 00:17:41.599 --> 00:17:44.440 That million dollars is real for somebody who gets it 384 00:17:44.519 --> 00:17:46.599 and they get it for nefarious reasons. 385 00:17:46.759 --> 00:17:47.000 Yeah. 386 00:17:47.039 --> 00:17:49.359 And the thing that's really interesting is that Doeze is 387 00:17:49.400 --> 00:17:52.200 going to they announced yesterday they're going to start looking 388 00:17:52.200 --> 00:17:56.079 into this unexplained enrichment of federal employees and elected officials. 389 00:17:56.160 --> 00:17:58.680 Yeah, people that literally haven't even worked or shown up 390 00:17:58.680 --> 00:17:59.960 for work still getting a paycheck. 391 00:18:00.079 --> 00:18:03.279 Well, they signed an example of Elizabeth Warren, for example, 392 00:18:03.319 --> 00:18:05.839 whose salary is about two hundred thousand dollars a year. 393 00:18:05.960 --> 00:18:08.519 She's got how much I think, if I remember right, 394 00:18:08.599 --> 00:18:11.359 she has a masked a fortune of about twelve million dollars. 395 00:18:11.400 --> 00:18:12.279 Now come any. 396 00:18:12.240 --> 00:18:15.640 About twelve million, I remember right. But look at Nancy Pelosi. 397 00:18:15.799 --> 00:18:18.480 Oh god, she went from being a model on a 398 00:18:18.519 --> 00:18:21.480 gas station calendar. They're having a net worth of I'm 399 00:18:21.480 --> 00:18:23.200 pretty sure it's like four hundred million dollars. 400 00:18:23.319 --> 00:18:23.920 Unbelievable. 401 00:18:24.000 --> 00:18:26.000 So they're going they start looking in this. They're crux. 402 00:18:26.079 --> 00:18:29.000 Hey, Danny, what's going on with renewal by Anderson? 403 00:18:31.359 --> 00:18:31.559 Hi? 404 00:18:32.559 --> 00:18:35.680 They they are asking me to pay almost forty thousand 405 00:18:35.680 --> 00:18:38.640 dollars now for windows that I have mold in my house. 406 00:18:39.279 --> 00:18:41.960 WHOA, you're saying the windows have something to do with 407 00:18:42.000 --> 00:18:42.519 the mold. 408 00:18:43.640 --> 00:18:47.079 Yeah, the windows are condensating, and I have a thermal camera. 409 00:18:47.680 --> 00:18:50.480 I bought a thermal camera. I sent them pictures of everything, 410 00:18:51.240 --> 00:18:54.480 and the windows condensate at night. It's Colorado, it's cold, 411 00:18:54.559 --> 00:18:57.839 right course, and then the moisture comes down. 412 00:18:58.000 --> 00:19:00.000 Hold on, I'm going to bring you right up after 413 00:19:00.200 --> 00:19:02.000 this break so we can take time on it. But 414 00:19:02.440 --> 00:19:04.319 I want to know where the mold is. Is it 415 00:19:04.440 --> 00:19:07.480 forming around the windows. We'll figure that out and if 416 00:19:07.519 --> 00:19:09.279 we got to get an expert on, we can get 417 00:19:09.319 --> 00:19:12.240 down on as well. Three oh three seven one three 418 00:19:12.279 --> 00:19:15.200 A two five five three oh three Martino, two lines open, 419 00:19:15.519 --> 00:19:16.960 three zero three Martino. 420 00:19:17.039 --> 00:19:18.200 I want to hear from you. 421 00:19:23.039 --> 00:19:25.839 All right, three oh three seven one three eight two 422 00:19:25.920 --> 00:19:28.880 five five three oh three Martino. You've been ripped off 423 00:19:28.960 --> 00:19:32.440 or taken advantage of. And Dimitri's got a great update. 424 00:19:32.440 --> 00:19:34.400 But we're going to finish up with Danny first, or 425 00:19:34.400 --> 00:19:37.559 at let least get rolling. So Danny called up when 426 00:19:37.599 --> 00:19:40.640 did these windows renewled by Anderson? When did the company 427 00:19:40.640 --> 00:19:44.559 install the windows? And how many windows did they install? 428 00:19:44.759 --> 00:19:45.920 Was it the whole house or what? 429 00:19:47.319 --> 00:19:50.680 No, just thankfully they talked me into the ones in 430 00:19:50.720 --> 00:19:53.559 my bedroom and my bathrooms which is awful. 431 00:19:53.759 --> 00:19:57.799 How many windows in this five windows? And when were 432 00:19:57.799 --> 00:19:58.440 they installed? 433 00:19:58.519 --> 00:20:02.480 Glass door? December nineteenth, twenty twenty. 434 00:20:02.160 --> 00:20:04.880 Three, Oh my god, twenty twenty three. 435 00:20:05.160 --> 00:20:08.160 We're still dealing with this, And say I called them. 436 00:20:08.319 --> 00:20:12.039 They came out and their guy, Andrew came out and 437 00:20:12.039 --> 00:20:14.240 looked at everything, and he said, oh man, it's the 438 00:20:14.279 --> 00:20:17.240 glass itself. We're gonna have to remake them. Then I 439 00:20:17.279 --> 00:20:18.200 never hear from him again. 440 00:20:18.759 --> 00:20:20.400 Where is the mold growing? 441 00:20:21.680 --> 00:20:26.079 Okay, so the window's condon fate. Yes, it pulled outside 442 00:20:26.160 --> 00:20:27.960 warm inside and the glass isn't good enough. 443 00:20:28.000 --> 00:20:30.319 I guess is it double pain about? 444 00:20:31.200 --> 00:20:31.640 Yes? 445 00:20:31.720 --> 00:20:34.039 Okay, so double pain? Do you see mold? I'm just 446 00:20:34.119 --> 00:20:36.599 asking where the mold is? Do you see it between 447 00:20:37.200 --> 00:20:39.519 the sheets of glass? Where do you see it? 448 00:20:39.559 --> 00:20:40.519 Is it in the walls? 449 00:20:40.559 --> 00:20:40.839 Now? 450 00:20:41.440 --> 00:20:44.759 It's where the water runs off the window and sits 451 00:20:44.799 --> 00:20:45.119 on that. 452 00:20:45.160 --> 00:20:47.640 Ledge outside or inside, right. 453 00:20:47.559 --> 00:20:51.200 Right inside the house, right below where the window stops, 454 00:20:51.240 --> 00:20:52.440 you know, the trim ledge. 455 00:20:52.519 --> 00:20:55.079 Yeah, I got you. So it's going into the wall 456 00:20:55.160 --> 00:20:56.200 behind the dry wall. 457 00:20:57.720 --> 00:21:01.640 It should know, it should be just going sitting on 458 00:21:01.680 --> 00:21:04.480 that ledge and probably going in between where the window closes. 459 00:21:04.640 --> 00:21:07.480 And I think I understand what you're saying. 460 00:21:07.519 --> 00:21:10.119 So, if I'm staring at one of these windows, the 461 00:21:10.119 --> 00:21:14.039 worst one, I understand how the water's running down and 462 00:21:14.079 --> 00:21:16.640 it's getting out. I mean, in other words, there's air 463 00:21:16.720 --> 00:21:19.519 in there. The seals have broke, something has happened to 464 00:21:19.599 --> 00:21:22.359 allow moisture and air and everything else into that window. 465 00:21:22.640 --> 00:21:25.480 So the water runs down to the bottom, and then 466 00:21:25.680 --> 00:21:29.079 it's starting to mold along what the track at the bottom, 467 00:21:29.160 --> 00:21:32.079 along with the wood that's under it, or the frame. 468 00:21:31.920 --> 00:21:35.160 Wood the wood because of wood frames. 469 00:21:35.079 --> 00:21:37.960 And you can actually see like green or black mold. 470 00:21:38.960 --> 00:21:41.000 It's white, white mold. 471 00:21:41.039 --> 00:21:43.559 But I'd love to see a picture of this. Could 472 00:21:43.759 --> 00:21:45.839 you have any pictures of this you can send us. 473 00:21:46.039 --> 00:21:47.240 I have lots of pictures. 474 00:21:47.319 --> 00:21:49.039 Yeah, I don't need one hundred. I just want the 475 00:21:49.079 --> 00:21:53.279 worst ones. What's at I. 476 00:21:53.240 --> 00:21:55.680 Send everything to the Better Business Bureau, and they're still 477 00:21:55.680 --> 00:21:58.039 messing around. Well, of course, they told me twice they're 478 00:21:58.039 --> 00:21:59.759 going to send somebody out, and then they sent out 479 00:22:00.119 --> 00:22:03.400 the measurement guy that originally measured the windows, who measured 480 00:22:03.440 --> 00:22:05.519 him wrong and they were too small. In the beginning. 481 00:22:06.519 --> 00:22:09.480 The sales guy you talked to that came out and said, 482 00:22:09.519 --> 00:22:11.359 oh man, there must be a problem with the glass. 483 00:22:11.359 --> 00:22:13.440 How long ago was that? 484 00:22:13.440 --> 00:22:17.799 That was May twenty twenty twenty four, and that was it. 485 00:22:17.920 --> 00:22:20.000 You kind of just let it go after that, or 486 00:22:20.119 --> 00:22:22.759 have you add more contact with eight weeks? 487 00:22:23.480 --> 00:22:24.960 He told me it would be eight weeks and they'd 488 00:22:24.960 --> 00:22:26.559 get a hold of me when the windows were remade. 489 00:22:26.920 --> 00:22:29.880 So he actually, do you have anything in writing, like 490 00:22:29.960 --> 00:22:33.759 from anybody, anybody in the company saying hey, we're going 491 00:22:33.799 --> 00:22:34.720 to remake. 492 00:22:34.359 --> 00:22:37.400 These Nope, just his word. 493 00:22:37.839 --> 00:22:39.039 Does he still work there? 494 00:22:40.160 --> 00:22:42.400 They said, he does, yeah, but you. 495 00:22:42.279 --> 00:22:44.359 Can't get in touch with him anymore. 496 00:22:44.880 --> 00:22:47.799 Not him personally, No, I can only get a hold 497 00:22:47.799 --> 00:22:54.920 of Anderson renewal by Anderson, the company, and they what 498 00:22:54.960 --> 00:22:57.680 I think happened was in that eight weeks where they said, hey, 499 00:22:57.680 --> 00:22:59.920 we're going to remake the windows. He got paid for 500 00:23:00.000 --> 00:23:02.759 from Green Sky. They're lendered, yeah, of course, And so 501 00:23:02.880 --> 00:23:05.480 then they just let it go until my contract had 502 00:23:05.559 --> 00:23:05.960 run out. 503 00:23:06.480 --> 00:23:09.559 And now there it was twenty four What is the 504 00:23:09.599 --> 00:23:13.319 warranty on these windows supposed. 505 00:23:12.920 --> 00:23:15.200 To be lifetime? But you can't even get them to 506 00:23:15.240 --> 00:23:16.240 do it right the first time? 507 00:23:16.359 --> 00:23:18.599 So okay, but I mean they're not We don't get 508 00:23:18.599 --> 00:23:21.200 a lot of calls on these guys. This one's pretty 509 00:23:21.240 --> 00:23:24.160 interesting for these guys. The way they're handling it is 510 00:23:24.240 --> 00:23:27.759 kind of perplexing to me. I don't quite understand why 511 00:23:27.799 --> 00:23:30.680 they would tell you they're getting the ball rolling to 512 00:23:30.720 --> 00:23:33.440 get these made right. Were they saying they either wrong 513 00:23:33.559 --> 00:23:37.279 size or literally that there was something wrong with the glass. 514 00:23:37.799 --> 00:23:40.640 He said there was something wrong with the glass itself. 515 00:23:40.880 --> 00:23:44.160 That doesn't That just doesn't make any sense to me, Suzanne, 516 00:23:44.200 --> 00:23:47.759 let me put her on hold and see if you 517 00:23:47.920 --> 00:23:50.799 can get Nick Gravina up for me. I want to 518 00:23:50.839 --> 00:23:52.839 talk to Nick Gravina about. 519 00:23:52.599 --> 00:23:55.960 This real quick. What location? Where are you, Danny? 520 00:23:57.039 --> 00:24:00.079 I am outside of Fort Morgan, Colorado, and there's. 521 00:24:00.400 --> 00:24:02.200 Where the hell's at? I'm sorry, I don't even know 522 00:24:02.240 --> 00:24:02.799 where that is? 523 00:24:02.839 --> 00:24:03.160 People. 524 00:24:04.039 --> 00:24:05.680 How far north is that from Denver? 525 00:24:05.799 --> 00:24:10.480 Seventy an hour northeast on I seventy six, god bless 526 00:24:10.720 --> 00:24:11.279 twenty minutes. 527 00:24:11.319 --> 00:24:13.720 Maybe that's a heck of an ask. I don't even know. 528 00:24:13.799 --> 00:24:15.920 But hold on, let's see what he says on the phone. 529 00:24:16.160 --> 00:24:17.960 That's a heck of an ass to go out there 530 00:24:17.960 --> 00:24:23.359 and check it out. I'm just you're not claiming there's 531 00:24:23.559 --> 00:24:27.000 like black mold everywhere and you're sick and stuff like that. 532 00:24:27.079 --> 00:24:28.799 You just want the windows fixed right. 533 00:24:29.240 --> 00:24:31.680 No, and I've been cleaning the mold because obviously I'm 534 00:24:31.720 --> 00:24:32.839 not gonna let myself get sick. 535 00:24:32.920 --> 00:24:35.079 Send me, send me listen, I'm gonna put you on 536 00:24:35.119 --> 00:24:36.720 hold right now again. We're going to try to get 537 00:24:36.759 --> 00:24:39.680 her expert up. But send me some pictures, like two 538 00:24:39.720 --> 00:24:42.880 or three pictures that that makes sense. You're gonna send 539 00:24:42.880 --> 00:24:47.759 them to help HLP at troubleshooter dot com. Okay, okay, 540 00:24:47.839 --> 00:24:49.559 and then hold on. We're going to get an expert up. 541 00:24:49.559 --> 00:24:51.960 Susannah will ask you any questions if she has any 542 00:24:52.279 --> 00:24:54.640 to Metre tell me about this update. By the way, 543 00:24:54.839 --> 00:24:58.480 we have some lines open three zero three, seven, one 544 00:24:58.519 --> 00:25:01.000 three eight two five five three out Thre Martino. We 545 00:25:01.119 --> 00:25:04.480 use the power of the media to get things done. 546 00:25:04.599 --> 00:25:07.200 Let's just put it how it is, Dmitri, what is 547 00:25:07.440 --> 00:25:08.960 this great update? 548 00:25:09.279 --> 00:25:09.480 Mark? 549 00:25:09.519 --> 00:25:13.839 It's preposterously hilarious and it's a serious issue for the consumer. 550 00:25:13.960 --> 00:25:16.920 But the more I dug into it, the more funny 551 00:25:16.960 --> 00:25:19.440 and silly it became. You may recall that yesterday we 552 00:25:19.480 --> 00:25:22.839 got a call from a gentleman named Steve who admits 553 00:25:22.880 --> 00:25:25.799 to having pulled into a pay parking garage and cherry creed. 554 00:25:25.880 --> 00:25:31.000 He had an eleven thousand dollars parking ticket right or 555 00:25:31.079 --> 00:25:31.839 parking bill. 556 00:25:32.000 --> 00:25:34.319 Yeah, he parked. That's the upshot of the story. He 557 00:25:34.359 --> 00:25:37.599 parked there once, and he admits to it. He didn't 558 00:25:37.640 --> 00:25:41.400 pay the bill. He got a ticket from this company 559 00:25:41.400 --> 00:25:44.400 that I'm actually personally familiar with because they started hounding 560 00:25:44.480 --> 00:25:45.000 me for something. 561 00:25:45.119 --> 00:25:49.119 And apparently the guy that owns this company, he's an attorney, right. 562 00:25:49.200 --> 00:25:51.079 Oh, no, no, no, I'll get to that in the moment. 563 00:25:51.119 --> 00:25:55.240 There's an attorney involved. So Parking Revenue Recovery Services, which 564 00:25:55.279 --> 00:25:57.440 is an Aurora company. I remember having looked them up 565 00:25:57.519 --> 00:26:03.400 last summer. They've sent him yesterday, Steve said, over ninety 566 00:26:04.160 --> 00:26:06.200 separate bills for this parking toe. 567 00:26:06.440 --> 00:26:08.440 When you say that by email. 568 00:26:08.200 --> 00:26:09.079 No, by us mail. 569 00:26:09.160 --> 00:26:13.640 Wait a minute, they said ninety notices, Yeah, in like 570 00:26:13.720 --> 00:26:14.160 a day. 571 00:26:14.480 --> 00:26:18.279 No, since August. They've been since August ninety Yeah, And 572 00:26:18.319 --> 00:26:20.920 I had trouble believing that. And I'm thinking to myself, 573 00:26:20.920 --> 00:26:23.640 they're probably billing him ninety two bucks. But through some 574 00:26:23.680 --> 00:26:26.480 computer glitch it keeps generating the same building over it 575 00:26:26.640 --> 00:26:29.359 actually works. I just logged into his account at Parking 576 00:26:29.400 --> 00:26:36.559 Revenue Recovery Services. There are now literally one hundred separate invoices. 577 00:26:36.599 --> 00:26:38.359 Hold on, hold on, we got to take this break. 578 00:26:38.440 --> 00:26:40.480 I'm dying to hear the end of this one after this. 579 00:26:40.960 --> 00:26:43.440 So I'm hoping you said it's a great update. I'm 580 00:26:43.480 --> 00:26:55.200 hoping so because my brain's ready to explode. All right 581 00:26:55.240 --> 00:26:58.359 for three oh three seven one three eight two five 582 00:26:58.519 --> 00:27:01.960 five three oh three, Martino got lines open. You got 583 00:27:02.000 --> 00:27:06.839 any questions, comments, complaints you wanted, just out some bad contractor, 584 00:27:06.880 --> 00:27:09.160 we'd love to hear from you. We use the power 585 00:27:09.160 --> 00:27:12.480 of the media to go after the scumbags out there 586 00:27:12.559 --> 00:27:17.799 making your life miserable. Now what I need from Dmitri 587 00:27:18.640 --> 00:27:21.839 is to tell me about this parking This poor guy 588 00:27:22.400 --> 00:27:27.240 gets a parking ticket. He has gotten one hundred notices 589 00:27:27.359 --> 00:27:31.759 by snail mail usps to his house. Well, you logged 590 00:27:31.759 --> 00:27:34.039 into his account because you doubted this. 591 00:27:34.359 --> 00:27:37.599 I doubted it. I thought it was a glitch. Well, 592 00:27:37.680 --> 00:27:40.079 I just logged into. I'm in there right now. I'm 593 00:27:40.079 --> 00:27:44.599 at his account at the collection agency. There are now 594 00:27:46.119 --> 00:27:50.200 a nice even one hundred different invoices for ninety two 595 00:27:50.240 --> 00:27:53.160 dollars each, including three that was issued just today, and 596 00:27:53.200 --> 00:27:54.319 today isn't over yet. 597 00:27:54.480 --> 00:27:57.240 Now wait a second, So why would they be getting 598 00:27:57.319 --> 00:27:58.960 invoices three times a day? 599 00:27:59.160 --> 00:28:01.519 Does the callers? He doesn't owe the money. 600 00:28:01.759 --> 00:28:05.480 He owes for one parking event, which would be what 601 00:28:05.640 --> 00:28:06.720 ninety two dollars? 602 00:28:06.759 --> 00:28:07.680 But after. 603 00:28:09.000 --> 00:28:12.319 Is there attorney's fees? Is there collection fees? What are 604 00:28:12.359 --> 00:28:12.680 we at? 605 00:28:12.799 --> 00:28:15.000 I haven't seen that. But here's where it gets even better. 606 00:28:15.119 --> 00:28:15.480 Go ahead. 607 00:28:15.680 --> 00:28:19.519 So the parking tickets that he has now received total 608 00:28:19.599 --> 00:28:20.880 ninety seven hundred dollars. 609 00:28:21.279 --> 00:28:22.440 How is that possible? 610 00:28:22.559 --> 00:28:24.720 One hundred times ninety two? 611 00:28:24.799 --> 00:28:25.000 Wait? 612 00:28:25.160 --> 00:28:26.920 So they're each a different invoice. 613 00:28:27.079 --> 00:28:29.720 Yeah, that's what I'm saying. They're billing him for one 614 00:28:29.759 --> 00:28:35.279 hundred different invoices for parking there every day, well three 615 00:28:35.319 --> 00:28:39.359 times today, three times for the parking event that took 616 00:28:39.720 --> 00:28:42.880 im possible. Well, here it gets better. So he owes 617 00:28:42.960 --> 00:28:45.160 ninety two hundred for the invoices. 618 00:28:44.640 --> 00:28:46.279 But for parking there one time? 619 00:28:46.359 --> 00:28:51.319 Gets better. There is also a convenience fee of five 620 00:28:51.400 --> 00:28:52.319 hundred dollars. 621 00:28:52.480 --> 00:28:56.680 Oh my god. So what's the name of this company? Again? 622 00:28:57.039 --> 00:28:59.839 There are three? There are two companies involved in this. 623 00:29:00.519 --> 00:29:03.799 So he gets these invoices from a place called Parking 624 00:29:03.839 --> 00:29:06.119 Revenue Recovery Services, Inc. 625 00:29:06.240 --> 00:29:08.279 Which is an in voice from what does it say? 626 00:29:08.519 --> 00:29:11.480 Well, it says notice of nine compliance. There is a 627 00:29:11.680 --> 00:29:14.839 two photographs of his vehicle coming in and coming out. 628 00:29:15.400 --> 00:29:16.839 It says date issued. 629 00:29:17.559 --> 00:29:19.920 So the one I'm looking at date issue January thirty 630 00:29:19.920 --> 00:29:21.240 first of twenty twenty five. 631 00:29:21.359 --> 00:29:22.160 And he wasn't there. 632 00:29:22.279 --> 00:29:24.680 He wasn't there. And it's also the same pair of 633 00:29:24.720 --> 00:29:26.240 photos in all of. 634 00:29:26.160 --> 00:29:28.559 These, so it's the same exact photo. 635 00:29:28.559 --> 00:29:29.559 It's the same exact photo. 636 00:29:29.599 --> 00:29:31.000 Well, this has got to be a glitch. 637 00:29:31.039 --> 00:29:32.680 Then I think they can't be this stupid. 638 00:29:32.720 --> 00:29:35.559 Well, of course not. And to make matters worse, this 639 00:29:35.720 --> 00:29:37.880 invoice also appears. 640 00:29:37.400 --> 00:29:40.400 To I think the state of Colorado possibly win after 641 00:29:40.440 --> 00:29:41.000 those guys. 642 00:29:41.119 --> 00:29:43.839 They did, and they did I think more than once. 643 00:29:44.440 --> 00:29:46.680 And I saw a reference to them in a story 644 00:29:46.720 --> 00:29:48.960 that was dated just December of last year. 645 00:29:49.160 --> 00:29:50.119 What was the gist? 646 00:29:50.599 --> 00:29:52.559 The gist as they reached some kind of a settlement 647 00:29:52.599 --> 00:29:53.759 with a state government and an. 648 00:29:53.680 --> 00:29:58.400 Agreementyfaly sending out what phony blooney invoices or what didn't see? 649 00:29:58.440 --> 00:30:01.559 I didn't say any mention a phony below invoices. I 650 00:30:01.599 --> 00:30:05.720 don't remember how the tecktails her. Yeah, well, I didn't 651 00:30:05.720 --> 00:30:08.519 see the details of that story because part of it 652 00:30:08.559 --> 00:30:11.319 was behind a paywall, But I got the idea that 653 00:30:11.400 --> 00:30:11.759 was kind of a. 654 00:30:11.799 --> 00:30:14.599 Scumbag company in my opinion. So, Daniel B. 655 00:30:14.799 --> 00:30:18.759 Kelly is an attorney whose office apparently isn't Centennial, and 656 00:30:18.799 --> 00:30:22.119 he's the one that's also trying to collect on these invoices. 657 00:30:22.319 --> 00:30:25.640 He's trying to collect ninety six hundred bucks plus five hundred. 658 00:30:25.759 --> 00:30:27.759 I don't think he even knows this, because no attorney 659 00:30:27.759 --> 00:30:30.519 in his right mind would risk his license or the 660 00:30:30.640 --> 00:30:33.680 exposure under the Federal Fair Debt Collection Act by trying 661 00:30:33.720 --> 00:30:35.759 to collect ninety nine bogus invoices. 662 00:30:35.880 --> 00:30:37.440 So what happened when you talk to him? 663 00:30:37.480 --> 00:30:39.480 Well, so I sent him an email asking him for 664 00:30:39.559 --> 00:30:43.160 comment on this story, and mister Kelly did respond to me. 665 00:30:43.519 --> 00:30:46.039 He Versedeo politely said, hey, thanks for the opportunity to 666 00:30:46.079 --> 00:30:49.799 respond to the story about concerning my firm. He said 667 00:30:49.799 --> 00:30:51.519 he'll be I did ask him to come on the 668 00:30:51.559 --> 00:30:53.640 air with us on Friday because it is Carday cool 669 00:30:53.680 --> 00:30:55.000 and I thought this was would be a nice fit 670 00:30:55.039 --> 00:30:56.759 with the theme. So he said it will be out 671 00:30:56.799 --> 00:30:58.519 of the office on Friday, but he'll be glad to 672 00:30:58.559 --> 00:31:00.440 talk to us, and he gave me his cell phone number. 673 00:31:00.680 --> 00:31:03.680 He said, understandably, and I agree with him that the 674 00:31:03.720 --> 00:31:07.640 client attorney privilege will preclude him from discussing any specific customers, 675 00:31:07.720 --> 00:31:08.799 sure of his, but in. 676 00:31:08.799 --> 00:31:10.960 General, how about all the people they've done this too? 677 00:31:11.039 --> 00:31:15.119 But in general, he did issue three bullet points of 678 00:31:15.160 --> 00:31:17.680 the kind of stuff that he can talk about. And 679 00:31:17.839 --> 00:31:20.160 I'm not looking to nail this guy to the wall. 680 00:31:20.400 --> 00:31:22.240 But attorney might not know. 681 00:31:22.599 --> 00:31:25.599 I don't think he can cryant is billing ten thousand 682 00:31:25.720 --> 00:31:30.000 dollars in billing for parking every single day, three times 683 00:31:30.000 --> 00:31:30.279 a day. 684 00:31:30.400 --> 00:31:33.160 No, I agree. I don't think mister Kelly's going to 685 00:31:33.240 --> 00:31:37.359 lose his law license or a huge judgment against him 686 00:31:37.400 --> 00:31:40.880 under the FDCPA by sending out one hundred or ninety 687 00:31:40.960 --> 00:31:44.839 nine bogus bills, right, So I do intend to clue 688 00:31:44.920 --> 00:31:47.440 him into this on Friday, and I do want to 689 00:31:47.480 --> 00:31:49.680 talk to this guy about his business. I've never heard 690 00:31:49.680 --> 00:31:51.119 of an attorney who does you think. 691 00:31:51.079 --> 00:31:54.359 Try to call the actual towing company or not towing company, 692 00:31:54.400 --> 00:31:57.039 the parking lot company at. 693 00:31:57.000 --> 00:32:00.319 One forty eight steal or something like that, know what 694 00:32:00.359 --> 00:32:03.880 it is, because I don't think that, No, because I 695 00:32:04.319 --> 00:32:06.720 don't think they have much to do with this. Uh, 696 00:32:07.480 --> 00:32:10.160 it's a parking lot located one fifty eight steel streams 697 00:32:10.200 --> 00:32:10.599 something like that. 698 00:32:10.680 --> 00:32:14.279 He said, stand now, well it stands well, wait a minute, 699 00:32:14.319 --> 00:32:16.200 wait a minute, you just said something. 700 00:32:16.200 --> 00:32:19.799 I want to clarify. These invoices. Are they from this 701 00:32:19.920 --> 00:32:24.079 attorney's collection firm or are they literally getting generated by 702 00:32:24.079 --> 00:32:25.200 the parking people? 703 00:32:25.440 --> 00:32:29.759 They appear to be generated by. Well, two entities appear 704 00:32:29.799 --> 00:32:33.680 on these invoices. One of them is parking revenue recovery services. 705 00:32:33.720 --> 00:32:35.160 Who do they want to checkmate to. 706 00:32:36.799 --> 00:32:39.880 Parking revenue recovery services? So that's the problem right there. 707 00:32:40.000 --> 00:32:43.440 Sure slash creditor, so you generally pay a debt to 708 00:32:43.480 --> 00:32:49.200 the creditor. But mister Kelly's name and contact information also 709 00:32:49.279 --> 00:32:52.680 appears on these invoices. This is absurd, and so I 710 00:32:52.720 --> 00:32:54.440 do want to talk to him. Well, I want to 711 00:32:54.440 --> 00:32:57.720 talk to a conversation. But this guy you're saying, they're 712 00:32:57.759 --> 00:33:00.519 billing him right now. You talked to him yesterday and 713 00:33:00.559 --> 00:33:04.480 they've already built him three times today again. Yeah, I 714 00:33:04.559 --> 00:33:08.200 talked to the consumer. I talked to Steve yesterday, the lawyer. 715 00:33:08.319 --> 00:33:11.160 Mister Kelly and I exchanged emails. There no answer is 716 00:33:11.279 --> 00:33:12.039 when was that though? 717 00:33:12.160 --> 00:33:12.680 Yesterday? 718 00:33:13.119 --> 00:33:15.839 I sent him an email yesterday He responded either last 719 00:33:15.920 --> 00:33:16.640 night or this morning. 720 00:33:16.680 --> 00:33:18.200 Yeah, he hasn't done anything. 721 00:33:18.400 --> 00:33:20.720 Well, I didn't tell him about what case I'm actually 722 00:33:20.839 --> 00:33:23.440 calling about because I didn't want this account to get 723 00:33:23.480 --> 00:33:26.440 cleaned up overnight before I got a chance to log in. 724 00:33:26.599 --> 00:33:28.240 I got you and confirm the callers. 725 00:33:28.559 --> 00:33:31.079 I want to know more about this company because I 726 00:33:31.160 --> 00:33:33.960 know I've heard about them in the past. This is ridiculous. 727 00:33:34.480 --> 00:33:37.400 I mean, it's absolutely ridiculous. I don't know if it's 728 00:33:37.440 --> 00:33:42.920 a shakedown. It sounds like a mistake. It's hilarious, all right, folks, 729 00:33:42.920 --> 00:33:44.839 we got a lot of cooking. Three oh three seven 730 00:33:44.920 --> 00:33:58.440 one three A two five five three oh three. Martino, 731 00:33:58.519 --> 00:33:59.160 you don't have. 732 00:34:01.319 --> 00:34:04.799 Come run in just as fast as we can. Show 733 00:34:05.000 --> 00:34:07.200 Shooter's gonna help coming. 734 00:34:07.559 --> 00:34:08.280 Man. 735 00:34:08.480 --> 00:34:16.199 This is the Troubleshooter Show. No Tom Martinez, welcome. 736 00:34:15.400 --> 00:34:16.960 My friends to the only show. 737 00:34:16.960 --> 00:34:19.360 If it's kind of here to solve problems, answer questions, 738 00:34:19.800 --> 00:34:23.039 take complaints. You've been ripped off, maybe a bad contractor 739 00:34:23.639 --> 00:34:26.159 you know, for for any matter, it doesn't even matter 740 00:34:26.159 --> 00:34:28.159 what it is. A bad denis, a bad actor, a 741 00:34:28.199 --> 00:34:30.880 bad chiropractor. There's one we haven't got a call on 742 00:34:30.960 --> 00:34:33.719 in a long time. As chiropractors. There was a period 743 00:34:33.800 --> 00:34:37.559 of time pre COVID deals, guys would sell everything. We 744 00:34:37.599 --> 00:34:41.559 would have chiropractors selling stem cells, dead stem cells, it 745 00:34:41.599 --> 00:34:46.440 did nothing. We would have chiropractors selling red light therapy. Now, granted, 746 00:34:46.440 --> 00:34:48.960 there might be something to red light therapy, but you 747 00:34:49.000 --> 00:34:52.119 could buy the exact same thing on Amazon for like 748 00:34:52.239 --> 00:34:55.719 thirty nine dollars and they were selling it for thousands 749 00:34:55.719 --> 00:34:58.239 of dollars. You name it, we have dealt with it. 750 00:34:58.320 --> 00:35:03.360 We have recouped over three hundred million dollars in cash, 751 00:35:03.519 --> 00:35:07.599 merchandise exchanges refunds directly due to the show. We have 752 00:35:07.639 --> 00:35:11.440 two lines open three oh three seven one three eight 753 00:35:11.480 --> 00:35:14.880 two five five. Frank Durand the real estate man joins us. 754 00:35:15.119 --> 00:35:18.920 Stephanie Thomas, the real estate woman joins us. We've got 755 00:35:18.920 --> 00:35:22.880 Deputy Dmitri Suzanne. Stephanie's over there, laughing. 756 00:35:22.960 --> 00:35:23.559 You didn't like that. 757 00:35:23.639 --> 00:35:27.119 He's if he's Frank Durand the real estate man. You're 758 00:35:27.159 --> 00:35:28.679 what rhymes with Stephanie Thomas. 759 00:35:28.760 --> 00:35:29.000 Help me. 760 00:35:29.000 --> 00:35:31.880 Stephanie Thomas always keeps her promise, all right? 761 00:35:32.440 --> 00:35:35.840 I love Stephanie Thomas always keeps her promise. 762 00:35:35.960 --> 00:35:36.400 I like that. 763 00:35:36.880 --> 00:35:41.559 And then we've got jiny dollar Deputy Dimitri Suzanne answering 764 00:35:41.639 --> 00:35:45.400 the phone, Shannon running the board. It's a good day 765 00:35:45.440 --> 00:35:49.519 to get help. Three zero three Martino. Now we were 766 00:35:49.559 --> 00:35:51.519 talking about a case. We're going to go back to 767 00:35:51.800 --> 00:35:56.800 Danny on this renewal by Anderson. But Danny, I have 768 00:35:56.960 --> 00:35:58.960 we have a what Suzanne, what's going on with that? 769 00:35:59.119 --> 00:36:01.440 We have Nick Revin and then you're gonna try Shamansky. 770 00:36:01.559 --> 00:36:03.719 Well, I haven't heard back from Nick, so I already 771 00:36:03.800 --> 00:36:06.360 have a message into Shamansky. He usually gets back to 772 00:36:06.400 --> 00:36:07.159 me here pretty quick. 773 00:36:07.440 --> 00:36:09.639 He's fast, and then if not, K and H. But 774 00:36:09.679 --> 00:36:11.960 i'd want a window person. 775 00:36:12.079 --> 00:36:14.079 Did you see the pictures? 776 00:36:13.920 --> 00:36:17.760 I can't understand these. In fact, I'll ask Danny real quick. 777 00:36:17.760 --> 00:36:20.039 And then I got to go back to this parking 778 00:36:20.119 --> 00:36:23.800 ticket thing. People aren't gonna believe this one. But hey, Danny, 779 00:36:23.840 --> 00:36:26.079 really quick while I'm getting my window expert up. I 780 00:36:26.119 --> 00:36:29.239 looked at these pictures and if people go to our YouTube, 781 00:36:29.280 --> 00:36:31.559 I'm gonna try to get them up during break. I 782 00:36:31.599 --> 00:36:34.760 don't understand what's wrong, Like the one where the scissors 783 00:36:34.800 --> 00:36:37.960 are there. Why are the scissors in between the screen 784 00:36:38.440 --> 00:36:39.719 in the wood, Why is that? 785 00:36:40.920 --> 00:36:42.480 Well that was just I have. 786 00:36:42.559 --> 00:36:45.960 Many problems, but that just shows that bugs are in 787 00:36:46.000 --> 00:36:48.400 my house now because the screens have a three million 788 00:36:48.440 --> 00:36:50.280 meter gap that you can fit scissors in. 789 00:36:52.960 --> 00:36:56.360 But wite a minute, the screen hold on though the 790 00:36:56.400 --> 00:36:59.559 screens on the inside, So how would the bugs get 791 00:36:59.599 --> 00:37:00.639 through the glass? 792 00:37:01.719 --> 00:37:03.480 You've got to open the window in the summertime? 793 00:37:03.559 --> 00:37:04.960 Do you have bugs everywhere? 794 00:37:06.360 --> 00:37:10.559 I live in the country, Yeah, have cows, yeah. 795 00:37:09.880 --> 00:37:11.679 So, but you do have bugs. 796 00:37:12.039 --> 00:37:14.639 Listen, I'm not it's not a judging thing. I'm just 797 00:37:14.760 --> 00:37:17.599 asking you. Do you see bugs everywhere. 798 00:37:18.840 --> 00:37:21.079 In my house? Not now it's wintertime, but in the 799 00:37:21.119 --> 00:37:22.760 summertime when we open the windows at night. 800 00:37:22.840 --> 00:37:24.639 Yeah, okay, I'm glad you said that. I'm glad you 801 00:37:24.719 --> 00:37:27.239 actually said the winter time part. Honest to god, I 802 00:37:27.400 --> 00:37:30.880 was thinking you were crazy just for a second, no offense. 803 00:37:31.159 --> 00:37:33.960 I have gone out. I have gone out to people's 804 00:37:34.000 --> 00:37:37.960 homes that have told me they've been infested, and they're spotless. 805 00:37:38.360 --> 00:37:42.840 You couldn't believe it. They're pointing at carpet fibers saying 806 00:37:42.920 --> 00:37:45.320 they're actually bugs. So I wanted to make sure we're 807 00:37:45.360 --> 00:37:46.519 not diving into and sand. 808 00:37:46.599 --> 00:37:48.440 What kind of bugs, Danny? I mean, we live in 809 00:37:48.440 --> 00:37:51.079 the country too, and are the only bugs I see 810 00:37:51.119 --> 00:37:52.800 come in the house or the flies, And let me 811 00:37:52.840 --> 00:37:55.639 tell you why I suck. Our windows are solid. 812 00:37:55.920 --> 00:37:57.599 Yeah, I don't even know how the flies get in. 813 00:37:57.719 --> 00:37:59.239 Yeah, it's always a real pisser. 814 00:37:59.559 --> 00:38:01.840 But what I'm looking for in these pictures to get 815 00:38:01.880 --> 00:38:03.960 back to that is I don't see where this mold 816 00:38:04.079 --> 00:38:06.239 is on these What am I looking at? 817 00:38:05.920 --> 00:38:05.960 You? 818 00:38:07.079 --> 00:38:09.280 So if you look at the I can only send 819 00:38:09.280 --> 00:38:12.159 one picture basically at a time. Okay, going very well. 820 00:38:12.159 --> 00:38:15.519 But if you look at the white, you see the 821 00:38:15.559 --> 00:38:18.400 little white dots on the wood, and you can see 822 00:38:18.400 --> 00:38:22.239 the moisture at the bottom of the glass. That was 823 00:38:22.280 --> 00:38:24.320 this morning, that was just a little bit ago. 824 00:38:25.480 --> 00:38:27.719 Which of the photos the one with the scissors or 825 00:38:27.760 --> 00:38:28.159 the one. 826 00:38:28.039 --> 00:38:29.360 Or the other one or both. 827 00:38:29.880 --> 00:38:31.800 The scissors were just showing that the screen. And I 828 00:38:31.840 --> 00:38:33.760 shouldn't have sent that because I couldn't get anything else 829 00:38:33.800 --> 00:38:34.119 to send. 830 00:38:34.239 --> 00:38:36.320 That's fine to me. 831 00:38:36.920 --> 00:38:39.440 We don't have air conditioning here. I have a I 832 00:38:39.440 --> 00:38:42.559 have a passive solar house, but we don't have air conditioning. 833 00:38:42.719 --> 00:38:44.719 And in the summertime we have the windows open and 834 00:38:44.840 --> 00:38:47.800 we have I still, I. 835 00:38:47.760 --> 00:38:50.480 Still am not understanding looking at the picture without the 836 00:38:50.480 --> 00:38:52.000 scissors where the mold is. 837 00:38:53.320 --> 00:38:55.800 You can't see the bottom of the glass that's got 838 00:38:56.480 --> 00:38:58.800 the water droplets all over. 839 00:38:58.679 --> 00:39:02.679 It is that on the outside inside, that's on the inside, 840 00:39:03.000 --> 00:39:05.800 So that is literally on the inside in between that 841 00:39:05.960 --> 00:39:07.199 panel and the screen. 842 00:39:09.400 --> 00:39:11.800 There's no screen in the one that shows them the mold. 843 00:39:12.159 --> 00:39:13.079 Did you get that one? 844 00:39:13.679 --> 00:39:14.719 No? 845 00:39:14.519 --> 00:39:16.639 No, no, we all know we didn't get hold on. 846 00:39:16.719 --> 00:39:19.119 Make sure Suzanne gets that, because the one I'm looking 847 00:39:19.159 --> 00:39:21.639 at there's definitely a screen on there, not the one 848 00:39:21.679 --> 00:39:24.840 with scissors, but the other one without scissors. I mean, 849 00:39:24.880 --> 00:39:27.800 the screen is on there, and I just I mean, Dimitri, 850 00:39:27.960 --> 00:39:28.679 do you see the water? 851 00:39:28.719 --> 00:39:29.639 I simply don't see now. 852 00:39:29.639 --> 00:39:32.519 The camera her camera unfortunately focused on the screen itself, 853 00:39:32.559 --> 00:39:33.880 so everything else is fuzzy. 854 00:39:34.079 --> 00:39:36.400 So we had this Dimitri was working on one. We 855 00:39:36.440 --> 00:39:38.599 had a guy called yesterday. What's the name of the 856 00:39:38.639 --> 00:39:40.360 collection agency, the parking. 857 00:39:40.079 --> 00:39:42.760 Clarking Revenue Recovery Associates. 858 00:39:42.400 --> 00:39:46.559 Parking Revenue Recovery Associates. This guy parked at this one 859 00:39:46.639 --> 00:39:47.960 parking lot one time. 860 00:39:48.039 --> 00:39:50.920 Services, excuse me, Parking Revenue Recovery Services, Inc. 861 00:39:51.159 --> 00:39:53.199 So the what was the caller's name? Yesterday? 862 00:39:53.199 --> 00:39:53.519 Steve. 863 00:39:53.760 --> 00:39:55.840 Steve called up yesterday and it was hard for any 864 00:39:55.880 --> 00:39:57.639 of us to believe, but the bottom line was this, 865 00:39:58.000 --> 00:40:00.159 he did park there one time, yep, in August, and 866 00:40:00.199 --> 00:40:00.880 he didn't pay. 867 00:40:00.960 --> 00:40:03.480 He didn't pay, and he got a bill for how much? 868 00:40:04.239 --> 00:40:05.280 Ninety two dollars, So. 869 00:40:05.320 --> 00:40:06.039 Ninety two bucks. 870 00:40:06.119 --> 00:40:09.480 But ever since then in August he has received how 871 00:40:09.559 --> 00:40:13.639 many new bills? Not reminder bills, but new invoices? 872 00:40:13.920 --> 00:40:16.760 Well, based on what I just observed in his online account, 873 00:40:16.760 --> 00:40:19.440 they are a nice even number of one hundred. 874 00:40:19.599 --> 00:40:22.519 And three of them were today, three of them so 875 00:40:22.559 --> 00:40:24.920 far today, And according to him, he's only parked there 876 00:40:24.960 --> 00:40:25.639 one time. 877 00:40:25.920 --> 00:40:30.039 Yeah, and these invoices that I clicked on, they're data 878 00:40:30.079 --> 00:40:32.320 different days and times, but they used the same two 879 00:40:32.320 --> 00:40:35.760 photographs of his vehicle entering and exiting as the August 880 00:40:35.840 --> 00:40:38.679 in voice. Now, Steve told me something kind of interesting. 881 00:40:38.679 --> 00:40:42.360 He actually called the collection agency and said, hey, this 882 00:40:42.440 --> 00:40:46.599 can't be right, and the lady he spoke with said, no, no, 883 00:40:46.639 --> 00:40:49.400 it's ninety two hundred dollars. But you know, Artoyo will 884 00:40:49.400 --> 00:40:52.559 give you a courtesy discount of two thousand dollars. 885 00:40:53.199 --> 00:40:54.480 So they wanted seven grand. 886 00:40:54.800 --> 00:40:55.039 Yes. 887 00:40:55.880 --> 00:40:57.800 I just can't even believe this stuff's real. 888 00:40:58.360 --> 00:40:59.199 I really can't. 889 00:40:59.239 --> 00:41:02.440 But hold on, Dean says Dean, you got the same 890 00:41:02.559 --> 00:41:03.440 issue going on. 891 00:41:04.840 --> 00:41:07.800 Well, I don't know exactly what my bill is. 892 00:41:08.079 --> 00:41:12.599 Now, well tell me what you do know. Did you 893 00:41:12.679 --> 00:41:15.039 ever park there, for example, even one time? 894 00:41:16.440 --> 00:41:19.920 And I think I parked in the same place. It's 895 00:41:19.920 --> 00:41:24.199 down on Cherry Creek. I was with a friend and 896 00:41:24.239 --> 00:41:26.519 we went to the Cherry Creek grill that offers two 897 00:41:26.559 --> 00:41:28.559 hours of free park if you eat there. 898 00:41:28.920 --> 00:41:31.559 I think we ate there before. Susanne, I know exactly 899 00:41:31.599 --> 00:41:32.639 what he's talking about. 900 00:41:33.000 --> 00:41:35.159 Dean, send us your license plate number and I'm going 901 00:41:35.239 --> 00:41:37.159 to look up your account to see how many tickets 902 00:41:37.199 --> 00:41:37.519 you got. 903 00:41:37.519 --> 00:41:40.280 Now, okay, well how do I do that. 904 00:41:40.320 --> 00:41:41.880 I'm gonna hold on. You're going to give it to 905 00:41:42.119 --> 00:41:44.239 Suzanne real quick off the air. Then I'm going to 906 00:41:44.280 --> 00:41:47.679 pick back up. Go ahead, Suzanne, grab that, and then Susie. 907 00:41:48.280 --> 00:41:50.480 We've got a lot of info on home title lock. 908 00:41:50.719 --> 00:41:53.280 But I've got to tell you something, Dimitri. You know 909 00:41:53.400 --> 00:41:56.199 this is my opinion. But from what I'm hearing right now, 910 00:41:56.440 --> 00:41:59.760 if they really said to the caller from yesterday, they're 911 00:41:59.760 --> 00:42:02.199 gonna go ahead and give them a two thousand dollars 912 00:42:02.199 --> 00:42:05.880 discount off of ten grand, roughly, they're a bunch of thieves. 913 00:42:05.880 --> 00:42:09.960 In my opinion, I can't imagine a million years any 914 00:42:10.280 --> 00:42:17.480 justification for parking somewhere once once and then receiving even 915 00:42:17.679 --> 00:42:22.320 as of today, three more bills right each for ninety 916 00:42:22.360 --> 00:42:23.039 some dollars. 917 00:42:23.239 --> 00:42:24.360 Yep, that's what it looks like. 918 00:42:24.599 --> 00:42:28.119 And if you look at his online account, his total 919 00:42:28.320 --> 00:42:31.239 isn't ninety three plus fees, it's how much. 920 00:42:31.559 --> 00:42:35.880 Well, it's hundred dollars plus a convenience fee of five 921 00:42:35.960 --> 00:42:36.760 hundred dollars. 922 00:42:36.800 --> 00:42:39.280 That is absolutely it's over ten grand. 923 00:42:39.639 --> 00:42:41.199 No, no, it's ninety seven hundred totals. 924 00:42:41.199 --> 00:42:43.159 So with the convenience face. 925 00:42:43.239 --> 00:42:46.159 Yeah, now, Dean, how much do they claim the last 926 00:42:46.159 --> 00:42:48.440 time you look, the last time you talk to them, 927 00:42:48.679 --> 00:42:50.119 what did you guys figure out? 928 00:42:51.440 --> 00:42:56.280 Well, they sent me a picture of my truck that 929 00:42:56.360 --> 00:43:02.440 I just gave Susan the license plate for game, and 930 00:43:02.559 --> 00:43:05.639 as John Kelly, he sent me one of these ferocious 931 00:43:05.679 --> 00:43:09.559 demand letters, the same attorney, John Kelly. 932 00:43:09.679 --> 00:43:09.920 Yep. 933 00:43:11.000 --> 00:43:14.480 And I had emailed something back and said, you know, 934 00:43:15.639 --> 00:43:18.239 I'll give you like fifty bucks and we'll call it good. 935 00:43:18.639 --> 00:43:21.320 And they said, no, no, no, no, we'll settle for 936 00:43:21.559 --> 00:43:25.000 seventy five or something like that. Okay, and so and 937 00:43:25.199 --> 00:43:28.960 by that screw you know, so nothing's happened, and now 938 00:43:29.000 --> 00:43:36.159 I start getting all these letters demand from a collection 939 00:43:36.280 --> 00:43:40.440 agency called Valor Intelligent Process. 940 00:43:40.559 --> 00:43:42.039 Oh yeah, I'm familiar with them too. 941 00:43:42.519 --> 00:43:44.360 And how much are they trying to get from you? 942 00:43:45.199 --> 00:43:47.960 Well, they sent me a text and so I don't 943 00:43:48.000 --> 00:43:49.760 know how many texts they've sent me. 944 00:43:51.039 --> 00:43:53.000 So his is different though you can't look it up 945 00:43:53.000 --> 00:43:53.480 on that one. 946 00:43:53.519 --> 00:43:55.360 No, I looked it up. I've had Jean's account right 947 00:43:55.400 --> 00:43:55.840 in front of me. 948 00:43:55.960 --> 00:43:58.280 Oh my god, how much? But that's not Valor? Hold on, 949 00:43:58.320 --> 00:43:58.920 hold on, Dean? 950 00:43:59.000 --> 00:43:59.159 Right? 951 00:43:59.239 --> 00:44:01.920 Isn't that separate? Or is Valor the same people? 952 00:44:02.519 --> 00:44:05.559 Valor is a different company. Valor Intelligence Solutions is a 953 00:44:05.559 --> 00:44:10.880 big nationwide collection agency who, according to the texts that 954 00:44:10.920 --> 00:44:15.760 they started sending me last summer, is conducting collection services 955 00:44:15.800 --> 00:44:17.719 for parking revenue Recovery service. 956 00:44:17.800 --> 00:44:19.840 Oh my god, so they're in cahoots in other words, 957 00:44:19.880 --> 00:44:21.639 Oh yeah, how much is his? 958 00:44:22.039 --> 00:44:25.360 Dean ows? Well, Dean doesn't seem to have any mistakes 959 00:44:25.360 --> 00:44:28.199 in his account. It's a ninety two dollars ticket for 960 00:44:28.360 --> 00:44:32.960 parking that back in December twenty first. It's ninety two 961 00:44:33.079 --> 00:44:36.199 dollars for the parking ticket and a convenience fee of 962 00:44:36.239 --> 00:44:37.360 five dollars. 963 00:44:37.199 --> 00:44:41.039 All right, that seems reasonable. Honestly, I mean, Dean, it 964 00:44:41.159 --> 00:44:44.320 sounds like you owe it. I mean the guy we're 965 00:44:44.360 --> 00:44:46.559 talking about, he owes ten dollars. 966 00:44:47.280 --> 00:44:50.440 Well, I don't notice there's two hours of free parking. 967 00:44:50.920 --> 00:44:55.280 Is that where we went with Marty Suzanne? Yes? 968 00:44:55.480 --> 00:44:57.000 Is that in the Cherry Creek Mall? 969 00:44:57.159 --> 00:44:57.400 Yeah? 970 00:44:57.559 --> 00:44:59.159 What was the name of the restaurant, Dean? 971 00:45:00.119 --> 00:45:01.280 Was a Cherry Creek Grille. 972 00:45:01.360 --> 00:45:01.559 Yeah. 973 00:45:01.599 --> 00:45:04.199 So literally we did the same thing, Dean said. 974 00:45:04.239 --> 00:45:07.239 We met Marty there and I parked and it was 975 00:45:07.280 --> 00:45:10.800 two hours free right there, kind of in that mall area. 976 00:45:11.000 --> 00:45:13.760 I know exactly what you're talking about, Dean, but I 977 00:45:13.880 --> 00:45:17.559 never got billed. I think we had to do something though. 978 00:45:17.760 --> 00:45:20.719 In other words, this is like five years ago. I 979 00:45:20.719 --> 00:45:23.199 don't remember if we got it validated or what we 980 00:45:23.239 --> 00:45:26.239 had to do. How did you do it, Dean? 981 00:45:26.480 --> 00:45:30.199 Well, if you park in the right spot, you're supposed 982 00:45:30.239 --> 00:45:32.119 to just get two hours of free park Yeah. 983 00:45:31.920 --> 00:45:33.920 But how would they possibly know, Dean, if it was 984 00:45:34.000 --> 00:45:35.840 only two hours? That's what I'm asking you. 985 00:45:35.960 --> 00:45:38.599 I can shed some light on this, Dean. 986 00:45:38.559 --> 00:45:41.039 Mark, I don't know how they would. I can help 987 00:45:41.079 --> 00:45:43.039 you with that, but I think everybody that goes in 988 00:45:43.079 --> 00:45:43.880 there gets a teck. 989 00:45:43.840 --> 00:45:47.920 Hold on Dmitrios Dean on December twenty first, you pulled 990 00:45:47.920 --> 00:45:50.519 into that parking lot at six oh one pm. 991 00:45:51.159 --> 00:45:51.760 That's great. 992 00:45:51.800 --> 00:45:55.480 You pulled out at nine oh four pm. Oh so 993 00:45:55.559 --> 00:45:57.440 you were there three hours per Now it could be 994 00:45:57.519 --> 00:45:59.039 that you were in the wrong parking lot. 995 00:45:58.840 --> 00:46:02.119 Too, or it could be that the time was wrong, 996 00:46:02.159 --> 00:46:04.000 but most likely that's not going to be. 997 00:46:04.119 --> 00:46:05.000 Well, I don't put it. 998 00:46:05.519 --> 00:46:07.719 This is the same company set one hundred different tickets. 999 00:46:08.159 --> 00:46:10.559 I wouldn't put it past. And Dean, how long ago 1000 00:46:10.719 --> 00:46:11.000 was this? 1001 00:46:11.039 --> 00:46:12.920 When was that December twenty first, right, Dean? 1002 00:46:13.079 --> 00:46:13.880 So last year? 1003 00:46:14.159 --> 00:46:15.559 Barely like a couple of months ago. 1004 00:46:16.079 --> 00:46:18.800 Okay, Now, while I've got you, there's a nut. There's 1005 00:46:19.039 --> 00:46:21.519 a person and you might write this down. Her name 1006 00:46:21.599 --> 00:46:25.599 is Eric Aaron E. R I N. Murphy. She got 1007 00:46:25.599 --> 00:46:28.239 a ticket there and she was on Channel seven complaining 1008 00:46:28.280 --> 00:46:30.280 about it, and she went to the same. 1009 00:46:30.119 --> 00:46:35.480 Restaurant, same issue. Huh, the same issue, same issue. 1010 00:46:35.639 --> 00:46:38.840 Man, She went to the TV station and and same thing. 1011 00:46:38.920 --> 00:46:41.840 It's well anyway, but back. 1012 00:46:41.719 --> 00:46:44.280 To what was the news when they did run it 1013 00:46:44.320 --> 00:46:47.679 on TV? What was it? What were they saying about it? 1014 00:46:47.719 --> 00:46:50.039 Well, she said that she had two hours of free 1015 00:46:50.079 --> 00:46:52.400 parking and she got the ninety two dollars ticket. 1016 00:46:52.599 --> 00:46:56.079 That's crazy. What is the timing is wrong? Guys? 1017 00:46:56.079 --> 00:46:58.440 Hold on, hold on, I gotta take this break, hold on, 1018 00:46:58.840 --> 00:47:01.519 do with it what you may, Susanne h three oh 1019 00:47:01.599 --> 00:47:04.360 three seven to one three eight two five five one 1020 00:47:04.400 --> 00:47:11.199 line open, three oh three, Martino, Hold tight, all right, 1021 00:47:11.239 --> 00:47:15.119 three oh three seven one three eight two five five 1022 00:47:15.159 --> 00:47:18.280 one line open, three oh three, Martino. We've got a 1023 00:47:18.280 --> 00:47:21.960 few different things cooking right now. Dean had that same 1024 00:47:21.960 --> 00:47:24.880 issue with that parking ticket. But the one that's driving 1025 00:47:24.880 --> 00:47:27.320 me crazy is a caller. Dimitrio is working on over 1026 00:47:27.400 --> 00:47:31.199 ten grand. But and then then Dean started saying, Hey, 1027 00:47:31.239 --> 00:47:34.199 there's other people that have gone through the same issue. 1028 00:47:34.239 --> 00:47:35.760 So I'm going to put the word out there right 1029 00:47:35.840 --> 00:47:39.239 now if this if you have been involved in this 1030 00:47:39.320 --> 00:47:41.800 and have gotten a ticket from these people, and I'd 1031 00:47:41.800 --> 00:47:44.480 ask Dmitri the exact name on there. I think one 1032 00:47:44.480 --> 00:47:47.320 of them was Valor. Does anybody remember the other one? 1033 00:47:47.360 --> 00:47:50.239 I got to start putting this stuff up on the screen, 1034 00:47:50.760 --> 00:47:53.719 But uh yeah, I don't want to say the name 1035 00:47:53.760 --> 00:47:56.599 wrong case there's something similar like that. But we'll get 1036 00:47:56.639 --> 00:47:59.599 that out there throughout the show a few more times, 1037 00:47:59.639 --> 00:48:03.400 but email us at help It troubleshooter dot com because 1038 00:48:03.440 --> 00:48:07.000 I know these guys got in trouble for bad collection 1039 00:48:07.239 --> 00:48:10.920 practices or something like that. I don't exactly recall what 1040 00:48:11.000 --> 00:48:13.800 it was, but I read quite a few articles. Hey Dmitri, 1041 00:48:14.199 --> 00:48:16.440 I need to know that name again. I want to 1042 00:48:16.480 --> 00:48:19.480 start telling people to reach out to help at troubleshooter 1043 00:48:19.559 --> 00:48:22.599 dot com if they've gotten tickets by these guys, and 1044 00:48:22.800 --> 00:48:26.199 especially if they have like what your guy does a 1045 00:48:26.280 --> 00:48:30.599 ten thousand dollars bill for parking there once it's unconscionable. 1046 00:48:30.920 --> 00:48:34.800 Well, it certainly is unconscionable. And these tickets are coming 1047 00:48:34.880 --> 00:48:39.679 from Parking Revenue Recovery Services of Aurora, but also Valor 1048 00:48:39.760 --> 00:48:42.800 Intelligence Solutions is involved in this in some cases, as 1049 00:48:42.800 --> 00:48:45.199 they were in mind, they're both doing collections for the 1050 00:48:45.199 --> 00:48:49.199 basicy tickets. So Valor told me that they're actually a 1051 00:48:49.239 --> 00:48:53.760 bill collector who's working on behalf of Parking Revenue Recovery Services. 1052 00:48:53.760 --> 00:48:55.519 We got also bill collectors. 1053 00:48:55.599 --> 00:48:58.440 So basically, if I have this right to the best 1054 00:48:58.440 --> 00:49:02.239 of my guests, you have your owner who owns the lot, 1055 00:49:02.639 --> 00:49:06.880 then you have someone that actually maintains the lot in 1056 00:49:07.000 --> 00:49:08.400 bills people for parking. 1057 00:49:08.639 --> 00:49:11.400 That could be through a gate. That could be his 1058 00:49:11.480 --> 00:49:12.320 own employees. 1059 00:49:12.360 --> 00:49:14.880 If it's a guy who owns it, that could be 1060 00:49:15.519 --> 00:49:19.079 the owner actually hiring an outside company to put in 1061 00:49:19.159 --> 00:49:21.920 the computers where he entered the license plate. You have 1062 00:49:22.000 --> 00:49:24.960 someone that manages the lot, so you have the owner, 1063 00:49:25.360 --> 00:49:28.599 then the managing of the lot, and then on top 1064 00:49:28.639 --> 00:49:33.639 of that you have a collection company which is which 1065 00:49:33.719 --> 00:49:34.320 is well, there are two. 1066 00:49:34.440 --> 00:49:35.880 There's the first one. 1067 00:49:35.960 --> 00:49:38.840 First one is Parking Revenue Recovery Service Area. 1068 00:49:39.320 --> 00:49:42.320 Those guys right there send out the first bill and 1069 00:49:42.400 --> 00:49:45.639 it sounds like if they can't get it paid, they 1070 00:49:45.679 --> 00:49:47.239 turned it over to Valor. 1071 00:49:47.079 --> 00:49:50.760 Valor Intelligence Solutions, which is a national company. And also 1072 00:49:50.880 --> 00:49:54.960 this attorney from Centennial is involved in this in some cases. 1073 00:49:55.000 --> 00:49:58.000 And that's Daniel B. Kelly's law office over there in 1074 00:49:58.039 --> 00:49:58.960 South Quebec. 1075 00:49:58.679 --> 00:50:00.840 And he's the one that apparently is I'm on Friday. 1076 00:50:01.159 --> 00:50:05.000 Yeah you think it'll actually come on? Uh you've been 1077 00:50:05.039 --> 00:50:05.639 doing this a. 1078 00:50:05.559 --> 00:50:08.440 Little yeah, you know, hopefully he's not listening today. Well here, 1079 00:50:09.480 --> 00:50:11.800 but but honestly, I do not intend to try to 1080 00:50:11.880 --> 00:50:13.639 nail him to the wall for anything. I think it 1081 00:50:13.639 --> 00:50:14.679 would be super fun. 1082 00:50:14.760 --> 00:50:18.079 Please conversation Suzanne. You called yesterday to try to get 1083 00:50:18.159 --> 00:50:21.679 Kelly on, didn't you, Dan, Kelly. Yes, she sat on 1084 00:50:21.719 --> 00:50:26.039 hold for like ten minutes or whatever. No one answers, right, 1085 00:50:26.079 --> 00:50:27.920 I mean, it's just straight up nobody. 1086 00:50:28.119 --> 00:50:31.159 Well, he sent me his cell number, and even though 1087 00:50:31.159 --> 00:50:33.039 he won't be in the office on Friday, he said 1088 00:50:33.039 --> 00:50:34.800 that he'll be happy to talk to us if we 1089 00:50:34.840 --> 00:50:35.679 call his cell number. 1090 00:50:35.760 --> 00:50:37.119 So and he knows who we are. 1091 00:50:37.599 --> 00:50:38.000 Oh. 1092 00:50:38.079 --> 00:50:40.480 Yeah, I explained that it's very great to Kelly. 1093 00:50:40.800 --> 00:50:43.400 I just can't believe it that one, Dean. You got 1094 00:50:43.440 --> 00:50:44.440 anything else to add? 1095 00:50:44.480 --> 00:50:48.679 Man, This is if you're going to get the lawyer involved. 1096 00:50:48.719 --> 00:50:50.159 I didn't get finished with some of the stuff. 1097 00:50:50.159 --> 00:50:51.840 Oh got go go go quick. 1098 00:50:52.480 --> 00:50:57.199 All right. There's a couple of things. One the uh 1099 00:50:57.559 --> 00:50:59.880 that walk and there was there was a there was 1100 00:50:59.920 --> 00:51:04.199 a zoning change in that area, okay, And at one 1101 00:51:04.239 --> 00:51:08.199 time that lot went with the parking was involved with 1102 00:51:08.320 --> 00:51:10.800 those businesses down there. And you said you've eaten at 1103 00:51:10.840 --> 00:51:15.360 that restaurant. Yep, Well there was a zoning change for 1104 00:51:15.440 --> 00:51:17.480 that lot because they want to make that lot kind 1105 00:51:17.519 --> 00:51:21.599 of a standalone business by itself instead of being incorporated 1106 00:51:21.599 --> 00:51:22.320 with those businesses. 1107 00:51:22.360 --> 00:51:24.760 Yeah, but keep going, man, Okay. 1108 00:51:24.400 --> 00:51:27.800 Well, this is where this really takes a left hand 1109 00:51:27.800 --> 00:51:32.599 turn to do that. For that zoning change, now that 1110 00:51:32.760 --> 00:51:35.480 lot has to have a Denver business license. 1111 00:51:36.719 --> 00:51:40.320 Okay, yeah, but man, we are really getting into the 1112 00:51:40.360 --> 00:51:43.559 weed chair. So you're saying they didn't have the right 1113 00:51:43.719 --> 00:51:44.760 to give you the ticket. 1114 00:51:45.440 --> 00:51:48.639 That's correct, they didn't have a Denver business license. 1115 00:51:48.960 --> 00:51:51.400 I'd like to where did you read that? I mean, 1116 00:51:51.440 --> 00:51:53.159 where did you have. 1117 00:51:53.119 --> 00:51:56.039 That after I got after I got this ticket. I 1118 00:51:56.119 --> 00:51:57.559 do a lot of homework on this stuff. 1119 00:51:57.599 --> 00:52:00.199 Yeah, but where can I read it? I find that 1120 00:52:00.280 --> 00:52:01.480 hard to believe. 1121 00:52:02.599 --> 00:52:05.199 Because I had got that stuff and emails with the 1122 00:52:05.280 --> 00:52:09.000 Denver Licensing Division down there, and they do not. 1123 00:52:09.639 --> 00:52:12.639 So when you bring up that excuse for not paying it, 1124 00:52:12.760 --> 00:52:15.199 let's just call it what it is. What what do 1125 00:52:15.280 --> 00:52:17.719 they say? Do they say pound sand or they don't 1126 00:52:17.719 --> 00:52:18.440 even talk to you? 1127 00:52:18.880 --> 00:52:19.719 They don't even talk. 1128 00:52:19.880 --> 00:52:21.000 So where did did. 1129 00:52:20.840 --> 00:52:23.360 This attorney Kelly get involved in your case? 1130 00:52:23.880 --> 00:52:26.320 Well that's something that Dimitri can talk to him about. 1131 00:52:26.599 --> 00:52:29.960 I told you earlier that he sent me one of 1132 00:52:30.000 --> 00:52:31.400 these payer die letters. 1133 00:52:31.199 --> 00:52:33.559 You know what, hold on, hold on, I like this, Dean, 1134 00:52:33.920 --> 00:52:37.400 So Kelly did reach out to him, this attorney, So 1135 00:52:37.480 --> 00:52:41.960 do me a favor, Dean, give your information to Suzanne. 1136 00:52:42.000 --> 00:52:45.119 She's going to email it to Dimitri. Let's pull up 1137 00:52:45.159 --> 00:52:48.079 his info you already have as his thing there. 1138 00:52:48.199 --> 00:52:49.480 That's correct. I got to stick it here. 1139 00:52:49.599 --> 00:52:50.639 Think of what he's saying. 1140 00:52:50.719 --> 00:52:55.039 He's saying that because they didn't have a Denver business license, 1141 00:52:55.880 --> 00:52:58.519 they're not allowed to charge for parking. And let me 1142 00:52:58.639 --> 00:53:01.599 just I want to just double check, Dean, that's basically 1143 00:53:01.639 --> 00:53:02.920 what you're saying, right. 1144 00:53:03.400 --> 00:53:06.280 That's correct. They may have one now, yeah. 1145 00:53:06.119 --> 00:53:08.360 They might have one now, But what he's saying is 1146 00:53:08.840 --> 00:53:11.960 at that period of time they did something with that 1147 00:53:12.039 --> 00:53:15.119 parking lot. It changed hands, but there wasn't a Denver 1148 00:53:15.239 --> 00:53:18.599 business I don't know how if you verify that's even correct, 1149 00:53:18.599 --> 00:53:20.000 but maybe that attorney would know. 1150 00:53:20.360 --> 00:53:22.840 Yeah, I'd like to verify that. So Dean, whatever information 1151 00:53:22.880 --> 00:53:25.000 you have to support that position, please email it over 1152 00:53:25.000 --> 00:53:25.239 to us. 1153 00:53:25.320 --> 00:53:27.519 Yeah, get that. Suzanne's got that hand. We're gonna have 1154 00:53:27.559 --> 00:53:29.320 a line open three O three seven to one three 1155 00:53:29.400 --> 00:53:32.239 A two five five now, Danny, I promise we're still 1156 00:53:32.280 --> 00:53:34.639 trying to get that on. I got new pictures I'll 1157 00:53:34.639 --> 00:53:37.280 look at during the break, and Susie, you're gonna be 1158 00:53:37.360 --> 00:53:45.400 up next with home title, lock hold tight, all right? 1159 00:53:45.440 --> 00:53:47.880 Three oh three seven one three A two five five. 1160 00:53:47.920 --> 00:53:49.920 The more I read about those, the more I love. 1161 00:53:50.000 --> 00:53:50.559 I'm sorry. 1162 00:53:50.800 --> 00:53:54.400 You realize they have found social Security checks now going 1163 00:53:54.480 --> 00:53:57.360 out to people that are one hundred and fifty years old. Now, 1164 00:53:58.320 --> 00:54:01.960 I'm not a doctor, but I've never seen someone that's 1165 00:54:01.960 --> 00:54:03.360 one hundred and fifty years old. 1166 00:54:03.639 --> 00:54:04.800 I guess it's possible. 1167 00:54:05.360 --> 00:54:08.280 I guess you know, Dot comes in occasionally, but he 1168 00:54:08.320 --> 00:54:11.320 ain't one hundred and fifty. I mean, this is crazy. 1169 00:54:11.360 --> 00:54:14.880 Imagine that how many of those could possibly be going out. 1170 00:54:15.039 --> 00:54:17.679 But there's some people out there. I'm not going to 1171 00:54:17.800 --> 00:54:21.039 name names, but there's some people out there that don't 1172 00:54:21.079 --> 00:54:22.320 want to cut all. 1173 00:54:22.159 --> 00:54:22.880 Of this fat. 1174 00:54:23.039 --> 00:54:24.840 And that's not even fat. I don't even know what 1175 00:54:24.880 --> 00:54:28.719 you call that. That's outright ripping off the taxpayer. That's 1176 00:54:28.800 --> 00:54:31.719 what that is. Now, Danny, real quick, and Susie, I'm 1177 00:54:31.719 --> 00:54:34.199 going to you, But Danny, listen, I have got to 1178 00:54:34.239 --> 00:54:34.719 get an. 1179 00:54:34.559 --> 00:54:36.920 Expert on I saw that picture. 1180 00:54:37.559 --> 00:54:40.920 That is bad. Now, I understand what you're talking about. 1181 00:54:41.000 --> 00:54:42.639 I have got to get that over to one of 1182 00:54:42.639 --> 00:54:45.239 our experts. And I'm hoping to talk one of our 1183 00:54:45.280 --> 00:54:48.760 window people in going out to your house if necessary, 1184 00:54:48.800 --> 00:54:51.440 it might not even be necessary. Then we're going to 1185 00:54:51.519 --> 00:54:54.920 step up the heat on Renewal by Anderson. I assume 1186 00:54:54.960 --> 00:54:58.400 you bought these and got him installed by Renewal by Anderson. 1187 00:54:59.440 --> 00:54:59.639 Yes. 1188 00:55:00.280 --> 00:55:03.960 How much did you pay for the bedroom windows? 1189 00:55:04.360 --> 00:55:04.760 Oh? 1190 00:55:05.000 --> 00:55:08.119 They're not cheap windows, is my point? How much? 1191 00:55:08.880 --> 00:55:11.159 No, the total was supposed to be twenty two thousand, 1192 00:55:11.239 --> 00:55:14.519 which is another problem. They called me back and said, oh, 1193 00:55:14.559 --> 00:55:16.559 we found out that those have to be all tempered 1194 00:55:16.559 --> 00:55:17.880 because they're too close to the ground. 1195 00:55:17.920 --> 00:55:19.679 Wait a minute, so you you made me a little 1196 00:55:19.679 --> 00:55:22.119 nervous on something. Have you paid for these windows? 1197 00:55:22.159 --> 00:55:22.320 Oh? 1198 00:55:22.360 --> 00:55:25.880 No, you said they got paid. You're making the finance payments, 1199 00:55:25.920 --> 00:55:29.400 right right? Yeah, okay, but you have been. It really 1200 00:55:29.400 --> 00:55:32.039 doesn't matter. You know, for a fact, Renewal got paid 1201 00:55:32.039 --> 00:55:35.559 the full amount, right, yes, yeah, okay, hold on, I 1202 00:55:35.639 --> 00:55:38.400 mean it's up to you, actually, Suzanne, let's get her 1203 00:55:38.440 --> 00:55:41.199 information soon as we get a window expert. I promised 1204 00:55:41.239 --> 00:55:44.519 Danny it will be today, hopefully next hour. But there's 1205 00:55:44.559 --> 00:55:47.360 three different people I want involved in this, not all 1206 00:55:47.400 --> 00:55:49.360 three of them, but one of the three. Three oh 1207 00:55:49.400 --> 00:55:51.519 three seven one three eight two five five. We're gonna 1208 00:55:51.519 --> 00:55:54.360 have two lines open give us something to sink our 1209 00:55:54.400 --> 00:55:57.280 teeth in. I've got two deputies sitting here right now 1210 00:55:57.679 --> 00:56:02.199 chopping it the bit. Dmitri looks like a bulldog ready 1211 00:56:02.199 --> 00:56:03.679 to go after a bone. 1212 00:56:04.719 --> 00:56:05.159 Susie. 1213 00:56:05.159 --> 00:56:06.239 What's going on with you? 1214 00:56:08.159 --> 00:56:08.800 Oh here? 1215 00:56:08.920 --> 00:56:09.159 Mark? 1216 00:56:09.320 --> 00:56:11.360 Oh my gosh. I have to say, first of all, 1217 00:56:11.400 --> 00:56:14.199 I love you. You remind me and my dad because 1218 00:56:14.199 --> 00:56:16.719 you're always sensible, Susie. 1219 00:56:16.760 --> 00:56:19.440 I appreciate that, but I might have a problem with dad. 1220 00:56:19.840 --> 00:56:20.719 How old is your dad? 1221 00:56:20.880 --> 00:56:26.880 Oh, well, we won't go into that. Oh he's a 1222 00:56:26.920 --> 00:56:29.960 little well, he has years of wisdom. 1223 00:56:30.039 --> 00:56:30.920 Let's put it that way. 1224 00:56:31.039 --> 00:56:32.559 Okay, He's like Tom. 1225 00:56:32.239 --> 00:56:32.679 I got you. 1226 00:56:33.880 --> 00:56:36.039 Yeah, yeah, exactly, Okay, fair enough. 1227 00:56:36.239 --> 00:56:41.239 Well, I'm wondering about these scary title home title law 1228 00:56:41.400 --> 00:56:47.480 commercials that say any criminal can get our home and 1229 00:56:47.679 --> 00:56:50.440 make mortgages on him and all that stuff. I was 1230 00:56:50.480 --> 00:56:54.000 wondering if that's a thing or is that a scount? 1231 00:56:54.360 --> 00:56:57.440 You know, we take this a call. We take this 1232 00:56:57.559 --> 00:56:59.559 call all the time, Susie. And you know, the one 1233 00:56:59.639 --> 00:57:02.960 thing I don't think I've ever done, Susanne, see if 1234 00:57:03.000 --> 00:57:06.079 we can get Brad O'Brien up. I want to ask 1235 00:57:06.159 --> 00:57:09.880 our real estate attorney that here's how I typically answer 1236 00:57:09.920 --> 00:57:12.639 your question, I would never buy it. I'm not going 1237 00:57:12.760 --> 00:57:17.119 to call it a scam. They do monitor your address 1238 00:57:17.199 --> 00:57:19.480 for a change. 1239 00:57:20.039 --> 00:57:21.000 They do do that. 1240 00:57:21.719 --> 00:57:25.360 I don't think it's a big problem, but I'm not 1241 00:57:25.440 --> 00:57:28.159 saying it's never happened. But I would never pay for 1242 00:57:28.239 --> 00:57:31.880 that service. The other thing is a lot of counties 1243 00:57:33.079 --> 00:57:36.320 will tell you if something is changing with your deed 1244 00:57:36.639 --> 00:57:39.480 because they have your contact information. You might get it 1245 00:57:40.119 --> 00:57:43.039 through an email, if they have an email or a phone, 1246 00:57:43.239 --> 00:57:46.639 or if they have it someway. They might have it. 1247 00:57:46.719 --> 00:57:49.679 But if someone was to actually file, say a quick 1248 00:57:49.719 --> 00:57:53.400 claim on a property, let's walk down this with Frank 1249 00:57:53.480 --> 00:57:56.400 Durant and Stephanie Thomas. You guys go to closing on 1250 00:57:56.440 --> 00:58:00.840 homes all the time, so I buy go ahead, Susie. 1251 00:58:01.840 --> 00:58:07.440 Well, I'm sorry, I'm scared of mail, email and everything 1252 00:58:07.480 --> 00:58:09.199 else and my husband. 1253 00:58:09.480 --> 00:58:11.920 Yeah, but hold on, hold on, I just want to 1254 00:58:11.960 --> 00:58:15.199 answer you a question. Is it worth getting? But hold on, 1255 00:58:15.719 --> 00:58:17.679 I don't want to answer that till I asked these 1256 00:58:17.719 --> 00:58:20.480 guys a few questions and then our attorney. But Frank, 1257 00:58:20.559 --> 00:58:23.039 so if I buy a house from Scott. 1258 00:58:23.119 --> 00:58:26.079 And the deeds in his name, and let's say it's 1259 00:58:26.079 --> 00:58:29.079 a cash transfer, so boom, I give him the cash, 1260 00:58:29.280 --> 00:58:32.000 It goes to closing, goes to the title company. I 1261 00:58:32.159 --> 00:58:35.559 wire the money, Scott gets the money, I get the keys, 1262 00:58:35.880 --> 00:58:37.039 and then we get it. 1263 00:58:37.280 --> 00:58:38.840 We basically get a deed and then. 1264 00:58:38.760 --> 00:58:41.920 The title company actually most of the time goes and 1265 00:58:41.960 --> 00:58:42.440 files that. 1266 00:58:43.519 --> 00:58:44.119 That's correct. 1267 00:58:44.360 --> 00:58:48.039 So now that they filed it, it changes on the 1268 00:58:48.119 --> 00:58:51.880 county records. Now whoever bought it, Mark Major now owns 1269 00:58:51.920 --> 00:58:55.320 that property, So any kind of property taxes will now 1270 00:58:55.360 --> 00:58:56.239 go to Mark Major. 1271 00:58:56.280 --> 00:58:57.800 Whatever. It all changes right there. 1272 00:58:58.239 --> 00:59:01.000 So what would stop somebody your opinion, We're going to 1273 00:59:01.039 --> 00:59:04.320 ask our attorney, same with Hugh Stephanie. What would stop 1274 00:59:04.360 --> 00:59:08.320 somebody from getting a quit claim on Susie's house? And 1275 00:59:08.440 --> 00:59:11.199 would stop me from getting a quit claim on Susie's 1276 00:59:11.199 --> 00:59:15.360 house besides my morals and saying, Okay, Susie quit claimed 1277 00:59:15.360 --> 00:59:19.119 it to me. I have someone that I know will 1278 00:59:19.159 --> 00:59:21.599 sign off on it, meaning I can get it. 1279 00:59:21.599 --> 00:59:22.920 What's it called notarized? 1280 00:59:23.199 --> 00:59:25.880 So I can get it notarized, and then I go 1281 00:59:26.000 --> 00:59:29.000 down to Douglas County or whatever county and I file 1282 00:59:29.679 --> 00:59:32.079 that and say she just quit claimed it to me. 1283 00:59:32.400 --> 00:59:34.079 What would stop that? It's fraud? 1284 00:59:34.159 --> 00:59:36.960 It's illegal. But what would stop it if I had 1285 00:59:37.000 --> 00:59:39.199 someone in cahoots with me? 1286 00:59:40.320 --> 00:59:43.159 Boy Mark, I don't know, in honest answers, I don't 1287 00:59:43.159 --> 00:59:46.320 know what specifically could stop that. Really, Okay, I don't 1288 00:59:46.360 --> 00:59:48.280 see it. I've looked thirty years of doing this. I've 1289 00:59:48.320 --> 00:59:51.119 never personally seen that happen. I haven't either, But my gosh, 1290 00:59:51.199 --> 00:59:54.079 I don't know what actually could really stop it, you know. 1291 00:59:54.239 --> 00:59:56.360 And then I'll go a step further. Let's say it 1292 00:59:56.400 --> 00:59:56.960 did happen. 1293 00:59:57.320 --> 01:00:00.840 Let's say I hoodwink somebody and adam to sign a 1294 01:00:00.920 --> 01:00:03.920 quit claim or I phone eaed up their name. I mean, 1295 01:00:03.960 --> 01:00:07.440 one hundred percent bogus, one hundred percent. I go down 1296 01:00:07.440 --> 01:00:10.880 to the county and I file it. What happens in 1297 01:00:10.880 --> 01:00:14.599 in other words, does Douglas County all of a sudden 1298 01:00:14.679 --> 01:00:19.239 start sending letters to me but with my name on 1299 01:00:19.280 --> 01:00:21.920 it to that address? In other words, how would I 1300 01:00:21.960 --> 01:00:24.199 find out? Because that's what these home title lot of 1301 01:00:24.280 --> 01:00:27.159 companies do. They say they're going to notify you, which 1302 01:00:27.199 --> 01:00:29.960 is fine, So they notify you. My argument is you 1303 01:00:30.079 --> 01:00:32.679 probably already would get notified. But once again we're going 1304 01:00:32.719 --> 01:00:36.599 to ask Brad O'Brien. Sure, but what if I do 1305 01:00:36.679 --> 01:00:39.320 find out what happens in and what I mean by 1306 01:00:39.360 --> 01:00:41.679 that is this, Okay, I find out, So I go 1307 01:00:41.800 --> 01:00:43.719 down to the county and say, hey, I never quit 1308 01:00:43.760 --> 01:00:44.159 claim this. 1309 01:00:44.280 --> 01:00:46.320 That's not my signature. I didn't do this. 1310 01:00:46.800 --> 01:00:49.840 Then what happens, Well, I think, honestly, Mark, I think 1311 01:00:49.880 --> 01:00:52.599 from there you call an attorney because you do hear 1312 01:00:52.599 --> 01:00:54.199 about stuff like this every. 1313 01:00:54.000 --> 01:00:55.840 Now and then you hear about it on TV. 1314 01:00:56.000 --> 01:00:58.760 Sure, sure that's true, you hear about it late night 1315 01:00:58.760 --> 01:01:02.480 commercial is true. But but truthfully, I think if it 1316 01:01:02.559 --> 01:01:05.440 got that intense, I would immediately call an attorney right 1317 01:01:05.519 --> 01:01:06.079 right off the back. 1318 01:01:06.079 --> 01:01:08.480 See, I wonder if it doesn't come from a valid 1319 01:01:08.519 --> 01:01:11.199 title company, if Douglas County looks at it different than 1320 01:01:11.239 --> 01:01:14.599 someone filing a quick claim, meaning what's a big title. 1321 01:01:14.320 --> 01:01:16.519 Company like Title Fidelity. 1322 01:01:16.679 --> 01:01:19.360 So those guys literally do the title work for you, right, 1323 01:01:19.400 --> 01:01:20.639 I mean, that's why you're hiring them. 1324 01:01:20.760 --> 01:01:22.920 Yes, But let me let me say this. So, if 1325 01:01:22.920 --> 01:01:25.000 you're going through a title company, though, there are a 1326 01:01:25.000 --> 01:01:27.960 few checks and balances that are put in place. For instance, 1327 01:01:28.000 --> 01:01:30.239 I have a vacant land transaction right now, and they're 1328 01:01:30.280 --> 01:01:34.880 notifying my client who is the seller, via mail, and 1329 01:01:34.920 --> 01:01:38.760 then they're also getting driver's license verification that yes, they 1330 01:01:38.760 --> 01:01:41.960 are indeed selling their property. But talking to my closer, 1331 01:01:42.039 --> 01:01:44.079 she told me just in the last couple of months 1332 01:01:44.119 --> 01:01:47.639 they've caught four cases of fraud, you know, someone trying 1333 01:01:47.679 --> 01:01:49.039 to sell land that didn't belong to that. 1334 01:01:49.199 --> 01:01:51.199 Now, now this is so that's there. 1335 01:01:51.280 --> 01:01:54.679 But that's exactly where I'm going though, Stephanie. So this 1336 01:01:54.800 --> 01:01:57.199 company home Title lot just to use them, because that 1337 01:01:57.320 --> 01:02:00.719 was Susie's question. It wouldn't even be needed there if 1338 01:02:00.760 --> 01:02:01.199 you did that. 1339 01:02:01.360 --> 01:02:03.559 If we're right, they'll stop it. 1340 01:02:03.639 --> 01:02:05.719 Yeah, So how do you think it works outside of 1341 01:02:05.760 --> 01:02:07.000 property or you just don't know? 1342 01:02:07.119 --> 01:02:08.719 Well what I was going to say, you know, as 1343 01:02:08.760 --> 01:02:12.360 far as residential real estate though, they require via a 1344 01:02:12.440 --> 01:02:16.840 title company that verification as well in the West. 1345 01:02:16.960 --> 01:02:20.599 Okay, Hey, Susie, I know you're still up. Brad O'Brien's 1346 01:02:20.639 --> 01:02:22.920 going to be available at one thirty. I'm going to 1347 01:02:22.960 --> 01:02:25.559 have Suzanne call you back and get you back up 1348 01:02:25.599 --> 01:02:28.960 when we have here an our attorney okay, and mark for. 1349 01:02:28.920 --> 01:02:29.480 What it's worth. 1350 01:02:29.559 --> 01:02:30.280 That's great, thank you. 1351 01:02:30.400 --> 01:02:32.360 Yeah, hold on and we'll get you back up. And 1352 01:02:32.400 --> 01:02:35.000 the other thing though, I'm going to instruct these two 1353 01:02:35.119 --> 01:02:37.360 to do during the break I have to take right now, 1354 01:02:37.639 --> 01:02:42.199 if you guys could reach out Stephanie, Frank, reach out 1355 01:02:42.239 --> 01:02:45.079 to someone you know inside of a title company and 1356 01:02:45.199 --> 01:02:47.760 ask them the question like how does it work? Do 1357 01:02:47.840 --> 01:02:51.519 you guys actually contact the seller, the person that's on 1358 01:02:51.679 --> 01:02:54.159 the deed, ask them how it works right now, because 1359 01:02:54.199 --> 01:02:57.559 you know what, we always answer these kind of questions 1360 01:02:57.599 --> 01:03:01.079 about these companies like I just did. But let's find 1361 01:03:01.079 --> 01:03:04.199 out the real facts. I would love to dig into 1362 01:03:04.239 --> 01:03:06.960 this through the title company and through an attorney and 1363 01:03:07.000 --> 01:03:10.159 we'll find out the real answer. Three oh three seven 1364 01:03:10.239 --> 01:03:18.800 one three talk all right, three oh three seven one 1365 01:03:18.880 --> 01:03:21.199 three eight two five five. We got two more hours 1366 01:03:21.239 --> 01:03:23.079 to go. We got a lot cooking. We're going to 1367 01:03:23.159 --> 01:03:27.400 get that attorney on to talk about the title lock stuff. 1368 01:03:27.440 --> 01:03:31.000 But Frank, you reached out and talked to a title 1369 01:03:31.079 --> 01:03:35.280 company and you found out some really cool information. 1370 01:03:35.480 --> 01:03:36.000 Go ahead. 1371 01:03:36.400 --> 01:03:38.239 Yeah, you know, I talked to one of my repsit 1372 01:03:38.320 --> 01:03:41.119 Land Title and what she had told me as they 1373 01:03:41.199 --> 01:03:44.360 ran into this before. And you can actually mark file 1374 01:03:44.400 --> 01:03:46.679 a list pendance against your own property. 1375 01:03:46.320 --> 01:03:49.239 Which means litigation pending right exactly. 1376 01:03:49.320 --> 01:03:51.400 So that means when it goes for sale, the title 1377 01:03:51.440 --> 01:03:53.119 company now has to go back to you to ask 1378 01:03:53.159 --> 01:03:56.039 you about this before they actually sell it to the 1379 01:03:56.199 --> 01:03:58.880 so called buyer that the supposed. 1380 01:03:58.559 --> 01:04:00.320 Now, how would that work with a quick claim? 1381 01:04:00.400 --> 01:04:02.920 So Douglas County and an example would have to reach 1382 01:04:02.960 --> 01:04:04.960 out to you before they filed a quit claim. 1383 01:04:05.039 --> 01:04:06.880 Yeah, title would check into this first. But I'll tell 1384 01:04:06.880 --> 01:04:07.159 you too. 1385 01:04:07.320 --> 01:04:09.719 Yeah, but I'm saying, say there's no title company. 1386 01:04:10.320 --> 01:04:12.639 Well, if there's no title company, yeah, I'd have to 1387 01:04:12.639 --> 01:04:14.440 say that the county'd have to reach out to you. 1388 01:04:14.480 --> 01:04:14.719 See. 1389 01:04:14.800 --> 01:04:17.199 But that's what I that's what I'm curious about. So 1390 01:04:17.840 --> 01:04:20.599 if if someone puts there's a lawsuit pending on their 1391 01:04:20.639 --> 01:04:23.079 file for the deed, I get that with the title 1392 01:04:23.119 --> 01:04:26.159 company because the title company is the insurance. I mean, 1393 01:04:26.199 --> 01:04:28.360 they're basically going to say, hey, there is no way 1394 01:04:28.440 --> 01:04:31.159 we're going to back this. There's pending litigation. So they 1395 01:04:31.199 --> 01:04:33.559 would have to reach out to the owner. They'd have 1396 01:04:33.599 --> 01:04:36.079 to do everything. Plus, when you sit down, like Stephanie 1397 01:04:36.119 --> 01:04:39.239 was saying, you know, anytime I've closed, it doesn't matter 1398 01:04:39.239 --> 01:04:41.920 if it's a cash deal, commercial deal. You know, it's 1399 01:04:42.039 --> 01:04:45.159 driver's license. Ye, they know who the hell's in the room. Sure, 1400 01:04:45.280 --> 01:04:47.840 I mean that's the bottom line. They even during even 1401 01:04:47.880 --> 01:04:49.840 during COVID, they knew what was going on. 1402 01:04:50.159 --> 01:04:53.039 Yeah, So I just asked my title up if she 1403 01:04:53.199 --> 01:04:56.159 was aware of any type of county outreach you know 1404 01:04:56.159 --> 01:04:58.239 when they get quick claims anything like that to verify, 1405 01:04:58.280 --> 01:04:59.079 and she said she's not. 1406 01:04:59.400 --> 01:05:01.519 See that's why we've got to talk to Brad O'Brien 1407 01:05:01.559 --> 01:05:04.199 because I don't worry about the title companies messing up 1408 01:05:04.400 --> 01:05:07.639 because they don't have a reason to mess up. In fact, 1409 01:05:07.719 --> 01:05:10.039 they have a reason to be perfect because they're on 1410 01:05:10.119 --> 01:05:10.480 the hook. 1411 01:05:10.840 --> 01:05:11.079 Right. 1412 01:05:11.360 --> 01:05:14.000 How many times have you seen a title company either 1413 01:05:14.039 --> 01:05:16.559 of you? And we're going a little off subject, but 1414 01:05:16.760 --> 01:05:19.159 I really thought about this. We get a lot of calls. 1415 01:05:19.159 --> 01:05:22.400 We're dealing with one where the title company, in my opinion, 1416 01:05:22.480 --> 01:05:24.559 really screwed up, and I think the guy is going 1417 01:05:24.639 --> 01:05:28.159 to get real damages and the insurance, their one insurance, 1418 01:05:28.199 --> 01:05:30.079 is going to have to kick in. But how many 1419 01:05:30.159 --> 01:05:34.199 times have you had a client that actually goes back 1420 01:05:34.360 --> 01:05:39.760 and gets paid something from a title policy? Oh yeah, 1421 01:05:39.800 --> 01:05:41.719 and give me an idea of what Frank. 1422 01:05:41.880 --> 01:05:45.519 Well, I'll tell you. Years ago there was a situation 1423 01:05:45.559 --> 01:05:49.559 where the title company had mistakenly it was a duplex. 1424 01:05:49.559 --> 01:05:52.039 Will you remember this? And What happened is we asked them, 1425 01:05:52.199 --> 01:05:55.400 is this legally split, party wall whatever? Well they said, yes, 1426 01:05:55.400 --> 01:05:58.840 it's legally split, and it was sold as one and 1427 01:05:58.880 --> 01:06:01.000 they were sold both they and they fest up? Do 1428 01:06:01.039 --> 01:06:02.360 they say? They literally? 1429 01:06:02.440 --> 01:06:05.599 I kind of remember it. But so there was Was 1430 01:06:05.599 --> 01:06:06.800 it a duplex to begin with? 1431 01:06:06.920 --> 01:06:09.119 It was the duplex, but it was different people exactly, 1432 01:06:09.159 --> 01:06:12.039 But well it was one owner. His son was renting 1433 01:06:12.079 --> 01:06:14.079 the other side. He was trying to sell the other half. 1434 01:06:14.199 --> 01:06:17.320 But when they built it and someone moved in, it 1435 01:06:17.400 --> 01:06:18.039 was one home. 1436 01:06:18.199 --> 01:06:20.840 It's right, it was not legally split. Title initially said, 1437 01:06:20.840 --> 01:06:22.840 because that's the first thing we check, is it legally split? 1438 01:06:23.199 --> 01:06:25.119 Sellers said it was legally split. Well, it turned out 1439 01:06:25.159 --> 01:06:26.199 it was not legally split. 1440 01:06:26.280 --> 01:06:27.480 After the close, after. 1441 01:06:27.239 --> 01:06:29.599 The so title says, okay, are bad, we messed up. 1442 01:06:29.639 --> 01:06:32.239 Wait a minute, though, So really the guy that bought it, 1443 01:06:32.239 --> 01:06:34.800 it didn't matter what side he bought, he owned the 1444 01:06:34.960 --> 01:06:35.559 entire unit. 1445 01:06:35.679 --> 01:06:38.400 He owned the entire unit. Now, holy crap, Mark, I 1446 01:06:38.440 --> 01:06:42.760 would tell you under normal circumstances, normal circumstances. 1447 01:06:42.159 --> 01:06:44.960 Yes, someone would get it split. Yeah, but what what 1448 01:06:45.039 --> 01:06:45.840 happened in this one? 1449 01:06:45.880 --> 01:06:48.119 Well, most buyers would say, okay, well we see you 1450 01:06:48.159 --> 01:06:50.360 made a mistake. Fix it, and it was an easy fix. 1451 01:06:50.400 --> 01:06:54.880 What say this particular buyer wanted to they they wanted 1452 01:06:54.920 --> 01:06:56.920 they went for blood. They said, final, whole line, whole. 1453 01:06:56.800 --> 01:06:59.519 Line, freak. I got. We'll recap that after this break. 1454 01:06:59.679 --> 01:07:02.760 I'm i and to know ultimately what happened in that 1455 01:07:02.760 --> 01:07:05.119 that is from that's like seven eight years. 1456 01:07:04.920 --> 01:07:07.159 Ago, that's more like ten years an years. 1457 01:07:07.199 --> 01:07:09.440 I can't wait till you can remind me what happened. 1458 01:07:09.480 --> 01:07:11.719 All right, folks, we got some lines open, get the 1459 01:07:11.760 --> 01:07:14.039 calls in now. I'm dying to talk to you. Three 1460 01:07:14.079 --> 01:07:17.119 oh three Martino, three oh three seven one three eight 1461 01:07:17.199 --> 01:07:18.320 two five five. 1462 01:07:20.679 --> 01:07:30.159 Yeah, ripped off bad news. You need advice so you 1463 01:07:30.280 --> 01:07:30.880 don't have to. 1464 01:07:32.880 --> 01:07:33.679 Come running. 1465 01:07:33.880 --> 01:07:35.280 Just as fast as we can. 1466 01:07:36.159 --> 01:07:39.199 Show Shooter's gonna help coming man. 1467 01:07:40.079 --> 01:07:46.480 This is the Troubleshooter Show. No Tom Martino, welcome, Welcome. 1468 01:07:46.119 --> 01:07:48.119 My friends to the only show off It's kind. 1469 01:07:48.159 --> 01:07:52.119 We're here to South BROBMS, answer questions, take complaints, make 1470 01:07:52.159 --> 01:07:55.440 your life a little bit better. Over three hundred million 1471 01:07:55.599 --> 01:08:00.639 dollars over three hundred million dollars in cash, merchandise, exchanges, 1472 01:08:00.719 --> 01:08:04.119 refund services directly due to the show. I'd argue it's 1473 01:08:04.159 --> 01:08:06.559 a lot more. That's only what we know about. Just 1474 01:08:06.719 --> 01:08:08.960 listening to the show can save you a lot of money. 1475 01:08:09.079 --> 01:08:11.119 Bottom line is we've got a list of people at 1476 01:08:11.199 --> 01:08:14.039 referral lists dot com that help us out all the time. 1477 01:08:14.159 --> 01:08:18.039 Great contractors, great attorneys, great people in general. We have 1478 01:08:18.159 --> 01:08:21.520 Deputy d next to me. We have Deputy Scott. I 1479 01:08:21.560 --> 01:08:24.000 always say Deputy Scott, but we call him Deputy Dollar. 1480 01:08:24.319 --> 01:08:30.000 Across rumming we have Stephanie Thomas real estate Extraordinaries. She's 1481 01:08:30.000 --> 01:08:32.439 a realtor. And then of course Frank Dran, the real 1482 01:08:32.560 --> 01:08:35.880 estate man. We've been talking real estate, any real estate 1483 01:08:35.960 --> 01:08:37.760 questions you have, and we're going to dive a little 1484 01:08:37.800 --> 01:08:41.079 deeper into real estate, but especially the markets around here. 1485 01:08:41.199 --> 01:08:44.560 How are we looking interest rates? Stuff that we have 1486 01:08:44.640 --> 01:08:48.359 to deal with every day. You know, people don't sell 1487 01:08:48.399 --> 01:08:50.960 home sometimes because they don't want to have a new 1488 01:08:51.000 --> 01:08:54.319 mortgage that's six seven, eight percent. They want to stick there. 1489 01:08:54.359 --> 01:08:57.399 But yet maybe they're maybe they're planning on having kids, 1490 01:08:57.399 --> 01:09:00.239 maybe they're already pregnant, and bam, bam, they eat a 1491 01:09:00.279 --> 01:09:02.520 bigger house. I mean, things happen. So we'll talk a 1492 01:09:02.520 --> 01:09:05.000 little bit about the market. But I wanted to finish 1493 01:09:05.119 --> 01:09:08.439 up on a story Frank was talking about. Then we're 1494 01:09:08.439 --> 01:09:13.159 going to go to an update on the parking ticket dilemma. 1495 01:09:13.359 --> 01:09:14.439 Steve the caller. 1496 01:09:15.079 --> 01:09:19.399 There was a company out there charging him ten roughly 1497 01:09:19.920 --> 01:09:26.359 ten thousand dollars ninety seven hundred dollars for one day 1498 01:09:27.119 --> 01:09:30.520 parking in Cherry Creek? Was it Cherry Creek or Davis 1499 01:09:30.520 --> 01:09:34.279 in Cherry Creek? And we've got him on the phone. 1500 01:09:34.039 --> 01:09:36.319 And we got an update, and I'll give you an 1501 01:09:36.399 --> 01:09:36.840 update too. 1502 01:09:37.079 --> 01:09:39.880 It's going to be absolutely insane. I don't even know 1503 01:09:39.920 --> 01:09:41.720 what it is. I don't know if it's good, bad, 1504 01:09:41.760 --> 01:09:44.520 or and different. We were talking about the attorney, we 1505 01:09:44.520 --> 01:09:47.760 were talking about the collection agencies. We were talking about 1506 01:09:47.760 --> 01:09:52.920 how outrageous the whole thing was. But Frank, years ago, 1507 01:09:52.960 --> 01:09:55.159 we were talking about a title company. This all started. 1508 01:09:55.359 --> 01:09:57.479 Someone called him and said, should I buy title Locke, 1509 01:09:57.479 --> 01:09:59.640 I'm afraid someone's going to steal my house. So we're 1510 01:09:59.680 --> 01:10:02.600 gonna have an attorney on next hour and we're going 1511 01:10:02.640 --> 01:10:04.720 to really dive into that. We found out a lot 1512 01:10:04.720 --> 01:10:07.159 if you go through a title company, you've got nothing 1513 01:10:07.159 --> 01:10:10.159 to worry about. And most of the time, let's be real, 1514 01:10:10.520 --> 01:10:13.000 most of the time people when they sell their house, 1515 01:10:13.399 --> 01:10:16.800 do go through a title company, but this particular one 1516 01:10:16.920 --> 01:10:22.960 was crazy. Frank was representing the seller of a duplex. 1517 01:10:23.479 --> 01:10:27.239 But when the duplex was first built and made, it 1518 01:10:27.279 --> 01:10:30.600 only had one address, so technically it wasn't a duplex. 1519 01:10:30.920 --> 01:10:35.159 It was a single family home. His client lived in 1520 01:10:35.239 --> 01:10:38.239 one side, rented the other out to the sun. They 1521 01:10:38.239 --> 01:10:40.800 were going to sell one side of it. They found 1522 01:10:40.800 --> 01:10:43.720 a buyer, Frank found a buyer, and they sold it. 1523 01:10:44.279 --> 01:10:47.880 They went through a title company. They came to find 1524 01:10:47.920 --> 01:10:52.079 out that they literally sold the whole damn thing. In 1525 01:10:52.119 --> 01:10:54.319 other words, they thought they sold only one half of 1526 01:10:54.359 --> 01:11:00.359 the duplex, but technically and honestly, arguably legally, they sold 1527 01:11:00.359 --> 01:11:04.760 the whole damn thing. Yeah, And and the buyer was 1528 01:11:04.840 --> 01:11:08.039 not being the kindest person ever, because really, you would 1529 01:11:08.079 --> 01:11:11.520 have some attorney's fees, somebody like Bradley O'Brien would go 1530 01:11:11.560 --> 01:11:14.960 in and split it and do everything right. You'd probably 1531 01:11:15.000 --> 01:11:17.359 pay five to six grand whatever to get it all done. 1532 01:11:18.079 --> 01:11:19.960 But the person you had. 1533 01:11:19.800 --> 01:11:23.199 To deal with, he wanted everything. It sounds like, Yeah 1534 01:11:23.239 --> 01:11:23.720 would have him. 1535 01:11:23.880 --> 01:11:26.079 And to put it into perspective, before we even listed 1536 01:11:26.119 --> 01:11:30.960 the property titles, the title company we were using clarified. Yes, 1537 01:11:31.000 --> 01:11:31.880 it's legally split. 1538 01:11:32.159 --> 01:11:35.039 And so these are questions you guys am asking us, 1539 01:11:35.319 --> 01:11:37.520 my gosh, and you go through all this every day. 1540 01:11:37.640 --> 01:11:40.119 So and I don't remember exactly how it's either wasn't 1541 01:11:40.119 --> 01:11:43.000 done correctly or whatever the issue ended up being. And 1542 01:11:43.079 --> 01:11:45.720 it turned out when they sold it they sold it 1543 01:11:45.760 --> 01:11:48.840 as one. So we went back to titles as well. 1544 01:11:48.880 --> 01:11:50.640 Wait a minute, there's our chain of emails. You guys 1545 01:11:50.640 --> 01:11:51.319 said it was split. 1546 01:11:51.520 --> 01:11:53.600 So in the emails, to be clear, for one, they 1547 01:11:53.600 --> 01:11:56.920 only inspected one side, right, that's true. It was clear 1548 01:11:57.000 --> 01:12:00.600 by all the correspondence back and forth that these people 1549 01:12:00.680 --> 01:12:02.760 thought they were only buying half. 1550 01:12:02.800 --> 01:12:04.720 Oh yeah, because even their inspection was for the half. 1551 01:12:04.760 --> 01:12:07.720 The pictures of the dad got you, oh my gosh. 1552 01:12:07.760 --> 01:12:11.199 So so what happened? His title said, oops, no problem. 1553 01:12:11.199 --> 01:12:13.560 They got everybody on a conference call says, look it's 1554 01:12:13.600 --> 01:12:15.840 it's like a two thousand dollars fix. We'll fix this 1555 01:12:15.920 --> 01:12:18.960 right now, and thought that was going to solve it. 1556 01:12:19.039 --> 01:12:21.399 But then the buyer felt like, well no, so the. 1557 01:12:21.359 --> 01:12:23.159 Title was going to pay for it to get fixed. 1558 01:12:23.199 --> 01:12:25.119 It was a mixed I think in a couple of weeks. 1559 01:12:25.159 --> 01:12:25.640 Easy fix. 1560 01:12:26.319 --> 01:12:26.439 Uh. 1561 01:12:26.840 --> 01:12:29.600 This the particular buyer here felt that that wasn't good 1562 01:12:29.680 --> 01:12:32.760 enough and wanted to press for a lot more. And 1563 01:12:32.920 --> 01:12:38.159 so ultimately this went to mediation. Ultimately, Title did cove 1564 01:12:38.239 --> 01:12:40.399 up quite a bit of money to like fifty grand. 1565 01:12:40.479 --> 01:12:42.760 It was I can't say the amount, but I'll say 1566 01:12:42.760 --> 01:12:45.439 this mark it got solved. It was a lot more 1567 01:12:45.520 --> 01:12:46.279 than two thousand though. 1568 01:12:46.880 --> 01:12:47.560 Company took it. 1569 01:12:48.520 --> 01:12:50.399 They took it, but they owned up to it and 1570 01:12:50.439 --> 01:12:52.560 took care of it. Now, as a realtor, let me 1571 01:12:52.600 --> 01:12:55.800 ask you guys this. Yeah, I'm curious about this. There 1572 01:12:55.880 --> 01:12:56.920 was titled insurance. 1573 01:12:57.439 --> 01:12:57.960 I get it. 1574 01:12:58.000 --> 01:13:01.039 They ended up paying out right, but you guys have 1575 01:13:01.119 --> 01:13:03.159 to carry oh and e we do? 1576 01:13:03.319 --> 01:13:03.600 Yes? 1577 01:13:03.760 --> 01:13:06.039 Yeah, which what is that go ahead? 1578 01:13:06.399 --> 01:13:10.680 So the missions insurance, you know, airs and emissions insurance. 1579 01:13:10.760 --> 01:13:14.560 So could the client would have they could have come 1580 01:13:14.600 --> 01:13:17.640 after you as well? Or does the title policy actually 1581 01:13:17.680 --> 01:13:18.680 protect the realtor. 1582 01:13:18.880 --> 01:13:22.239 Typically what happens is they go after everybody. The person 1583 01:13:22.239 --> 01:13:24.479 with you, so you were named, Oh yeah, everybody is. 1584 01:13:24.640 --> 01:13:26.239 The other agent was too, Yeah. 1585 01:13:26.039 --> 01:13:29.960 So everybody but the guy was he was just throwing 1586 01:13:30.439 --> 01:13:31.279 on the wall to. 1587 01:13:31.239 --> 01:13:34.399 See what would stick. Yeah, and and so I and 1588 01:13:34.439 --> 01:13:35.560 I always told you know, it's. 1589 01:13:35.399 --> 01:13:38.439 Why did the title company end up paying no and 1590 01:13:38.560 --> 01:13:40.720 not for example your email. 1591 01:13:40.640 --> 01:13:42.119 Everybody's he you know how to kick it, but the 1592 01:13:42.119 --> 01:13:44.960 title had to pay a pretty good amount of that majority. 1593 01:13:45.079 --> 01:13:45.239 Yeah. 1594 01:13:45.319 --> 01:13:47.479 How it's kind of funny thinking about that because you 1595 01:13:47.479 --> 01:13:50.439 guys would rely and you told me something during the 1596 01:13:50.439 --> 01:13:53.680 break that was interesting. So now whenever it's a duplex, 1597 01:13:54.000 --> 01:13:56.399 because you learned a lesson like anybody. Yeah sure, So 1598 01:13:56.560 --> 01:13:59.239 now that it's a duplex, what do you actually do? 1599 01:13:59.399 --> 01:14:02.199 You said you ripple check, oh Title company. 1600 01:14:02.520 --> 01:14:05.319 And on top of that, what we do is and 1601 01:14:05.319 --> 01:14:06.800 this is I mean, I believe I've tied to my 1602 01:14:06.840 --> 01:14:09.880 attorneys on this, what we also do is make sure 1603 01:14:10.520 --> 01:14:13.640 not only that, see it's not just the legal description, 1604 01:14:13.760 --> 01:14:16.119 because we had the legal description, everything matched out. It's 1605 01:14:16.159 --> 01:14:18.159 the problem is it wasn't split. So we even put 1606 01:14:18.199 --> 01:14:20.640 on there specifically this is one half all parties should 1607 01:14:20.640 --> 01:14:22.800 consult an attorney just to be sure, because I was 1608 01:14:22.840 --> 01:14:25.039 also told even though if they say it's split, it 1609 01:14:25.039 --> 01:14:27.880 may not have been split correctly too. That's what an 1610 01:14:27.920 --> 01:14:30.800 attorney's for. So that's why. And when you guys talk 1611 01:14:30.840 --> 01:14:32.760 about in this case, Bradley O'Brien, who I think is 1612 01:14:32.760 --> 01:14:35.239 a great guy, a great attorney. There's a good reason 1613 01:14:35.239 --> 01:14:37.199 for that. I think those are things that they can do, 1614 01:14:37.560 --> 01:14:39.840 and it probably doesn't cost much to do it. But 1615 01:14:39.920 --> 01:14:41.399 just run it by an attorney. So that's what we 1616 01:14:41.399 --> 01:14:43.039 tell our sellers. You should run this even if you 1617 01:14:43.039 --> 01:14:45.079 think it's been legally split. Even if title says it's 1618 01:14:45.079 --> 01:14:47.520 been legally split. Still run it by. Let's make sure 1619 01:14:47.520 --> 01:14:49.119 it's been legally split split correctly too. 1620 01:14:49.239 --> 01:14:52.359 So now you guys do all that. Oh yeah, man. 1621 01:14:52.159 --> 01:14:55.079 That's crazy because you would think, hey, we're buying a 1622 01:14:55.119 --> 01:14:59.960 title policy insurance. These guys it's their responsibility, right, I mean, 1623 01:15:00.000 --> 01:15:02.920 and honestly, that's what the title company's for is to 1624 01:15:02.960 --> 01:15:05.359 look into all this. But when something like that happens 1625 01:15:05.600 --> 01:15:08.079 and you end up having to, you know, cough up 1626 01:15:08.119 --> 01:15:10.560 some dough through your insurance, that's kind of nuts. 1627 01:15:10.560 --> 01:15:10.760 Man. 1628 01:15:11.000 --> 01:15:12.840 I don't understand why they hate yours. 1629 01:15:14.720 --> 01:15:17.279 Everybody will get named. I get that. 1630 01:15:17.520 --> 01:15:18.600 It's like any lawsuit. 1631 01:15:18.640 --> 01:15:22.439 Anybody gets that's right. But ultimately, and thank god, it 1632 01:15:22.560 --> 01:15:23.880 worked out everything. 1633 01:15:23.520 --> 01:15:26.960 Another time, Just to think of another time, title insurances 1634 01:15:27.159 --> 01:15:29.880 that you can think of as actually paid something because 1635 01:15:29.960 --> 01:15:34.000 I think maybe one percent, half a percent. I mean, 1636 01:15:34.079 --> 01:15:36.760 I'm telling you it's one of those things that I 1637 01:15:37.199 --> 01:15:41.319 think is never used. I'd say car insurances use more 1638 01:15:41.840 --> 01:15:42.920 mark in thirty years. 1639 01:15:42.960 --> 01:15:45.159 That's the only time. I can tell you, the only 1640 01:15:45.239 --> 01:15:47.800 time in thirty years that I've ever seen it. Specially 1641 01:15:48.000 --> 01:15:48.319 have you. 1642 01:15:48.720 --> 01:15:50.520 In fourteen years, I've never seen it. 1643 01:15:50.600 --> 01:15:51.640 Fourteen years, you. 1644 01:15:51.640 --> 01:15:53.079 Got fifteen more or sixty more to go, and then 1645 01:15:53.119 --> 01:15:53.479 you'll see it. 1646 01:15:53.600 --> 01:15:53.800 Yep. 1647 01:15:54.199 --> 01:15:55.920 Think about these title companies. 1648 01:15:55.920 --> 01:15:58.760 They sick back and make the big bucks and they 1649 01:15:58.840 --> 01:15:59.960 almost never pay out. 1650 01:16:00.560 --> 01:16:02.000 To give you an idea, how. 1651 01:16:01.880 --> 01:16:05.640 Many homes have you sold total? Yeah, you have a 1652 01:16:05.680 --> 01:16:06.920 running cazily. 1653 01:16:06.560 --> 01:16:07.760 Over two thousand homes. 1654 01:16:07.800 --> 01:16:12.359 Yeah, two thousand homes, one duplex, one single doomplex. 1655 01:16:12.439 --> 01:16:13.960 Oh yeah, is the only is and. 1656 01:16:13.920 --> 01:16:16.920 Mark even then we checked into it before we listed 1657 01:16:16.960 --> 01:16:22.279 the home on the basis but you know what, Life's 1658 01:16:22.319 --> 01:16:23.479 what does Tom always say? 1659 01:16:24.039 --> 01:16:25.279 Life said it's own teacher. 1660 01:16:25.359 --> 01:16:27.760 Yeah, Life's his own teacher. And we can always get 1661 01:16:27.800 --> 01:16:29.520 smarter and sharper and better bad. 1662 01:16:29.600 --> 01:16:31.279 You know, there is no doubt about that. 1663 01:16:31.479 --> 01:16:33.560 And my real estate IQ went up ten thousand percent 1664 01:16:33.600 --> 01:16:34.640 over that one. Man, I'm telling you. 1665 01:16:34.680 --> 01:16:37.880 It's a great That was a great conversation for young 1666 01:16:37.920 --> 01:16:38.760 realtors out there. 1667 01:16:38.800 --> 01:16:41.399 Honestly, yeah. I mean think about how crazy that is. 1668 01:16:41.760 --> 01:16:44.159 And if someone doesn't want to use a title company 1669 01:16:44.199 --> 01:16:46.680 because it's a cash deal and you're the broker at 1670 01:16:46.720 --> 01:16:49.680 either end, you better watch your ass because then the 1671 01:16:49.720 --> 01:16:52.560 only person they'd have to go after is you and 1672 01:16:52.600 --> 01:16:55.479 your insurance, right right right? I mean that would be nuts. 1673 01:16:55.560 --> 01:16:58.000 Would you ever do a deal without title insurance? 1674 01:16:58.560 --> 01:16:58.720 Oh? 1675 01:16:58.800 --> 01:16:59.800 I would not you. 1676 01:17:00.079 --> 01:17:03.359 I don't read, Stephanie, No, everything through the title call. 1677 01:17:03.359 --> 01:17:04.239 All right, listen, we're. 1678 01:17:04.119 --> 01:17:06.680 Gonna do the update on this parking ticket, the ten 1679 01:17:06.880 --> 01:17:10.279 thousand dollars parking ticket with what was the company's name, 1680 01:17:10.319 --> 01:17:11.399 trying to collect. 1681 01:17:11.600 --> 01:17:15.000 H parking your revenue recovery. And Steve the consumer is 1682 01:17:15.039 --> 01:17:16.720 on the line waiting to give us an update. 1683 01:17:16.760 --> 01:17:19.039 I can't wait for it. Yeah. Yeah. 1684 01:17:19.039 --> 01:17:21.560 Also, I have the window expert coming on. He's looked 1685 01:17:21.600 --> 01:17:24.600 at pictures along with the caller. You two beast have 1686 01:17:24.640 --> 01:17:27.000 seen the pictures. They don't like what they're seeing. 1687 01:17:27.359 --> 01:17:30.239 I can't wait for that window. We'll get her back on. Listen, everybody, 1688 01:17:30.239 --> 01:17:32.680 we're gonna have two lines open, three oh three. Martino. 1689 01:17:33.079 --> 01:17:35.439 You need to get help. You need to get your 1690 01:17:35.479 --> 01:17:38.479 money back from some bad contract or anything going on. 1691 01:17:38.920 --> 01:17:41.880 This My friend is a show for you. Three oh 1692 01:17:41.920 --> 01:17:44.960 three Martino call us now, everybody hold tight. We've got 1693 01:17:44.960 --> 01:17:47.840 that update coming. We've got two update comings. We've got 1694 01:17:47.960 --> 01:18:00.560 Nick Ravina is going to come on, all right folk 1695 01:18:00.560 --> 01:18:03.600 three all three seven one three eight two five five 1696 01:18:04.000 --> 01:18:07.439 drum roll? What is the update? So I got to 1697 01:18:07.439 --> 01:18:10.640 recap it real quick. Guy gets a guy parks. What 1698 01:18:10.800 --> 01:18:11.520 was it October? 1699 01:18:11.600 --> 01:18:12.039 Dmitri? 1700 01:18:13.000 --> 01:18:16.279 You know Steve called and sold us yesterday that he 1701 01:18:16.560 --> 01:18:19.840 parked in August in a parking lot in Cherry Creek. 1702 01:18:19.880 --> 01:18:22.760 Hold on, Steve, Steve, so you parked in August in 1703 01:18:22.880 --> 01:18:24.760 Cherry Creek one time? 1704 01:18:24.920 --> 01:18:28.399 You admit that, right, Well, there's. 1705 01:18:28.239 --> 01:18:30.399 Been a little turn of events go on here since 1706 01:18:30.439 --> 01:18:33.359 Demitrius put his detective hat on. I sent him all 1707 01:18:33.399 --> 01:18:36.199 the information and he looked at all the photos and 1708 01:18:36.239 --> 01:18:38.720 he noticed that some of the photos had snow and 1709 01:18:38.760 --> 01:18:42.199 some have rain. And here's what happened. When I was 1710 01:18:42.279 --> 01:18:46.760 driving my I've been parking here for twenty three years. 1711 01:18:47.199 --> 01:18:50.439 Three years ago, it was taken over by Las Parking 1712 01:18:50.479 --> 01:18:54.000 Lot company, and we had to turn our license plates 1713 01:18:54.039 --> 01:18:57.319 in so that we because we're grandfathered in. 1714 01:18:57.439 --> 01:18:59.800 So you worked then you work around there work. 1715 01:19:00.600 --> 01:19:01.439 I work right here. 1716 01:19:01.600 --> 01:19:01.960 Got it. 1717 01:19:03.079 --> 01:19:08.039 And so when I got my new Tacoma this about 1718 01:19:08.079 --> 01:19:10.680 eight months ago, a new license plate was put on 1719 01:19:10.720 --> 01:19:13.199 my plate on my on my truck. Got it and 1720 01:19:13.720 --> 01:19:17.760 it wasn't registered with them. And I just called up 1721 01:19:17.800 --> 01:19:20.840 mister Herbert, which is the owner of last parking lot. 1722 01:19:20.880 --> 01:19:22.680 He was very nice. He says he's going to wipe 1723 01:19:22.680 --> 01:19:26.159 all of them off. And because you got to do 1724 01:19:26.199 --> 01:19:27.920 a skew, you got to take a picture of the 1725 01:19:27.960 --> 01:19:30.760 skew to park back there. And I don't have to 1726 01:19:30.800 --> 01:19:31.760 because grandfather to. 1727 01:19:31.920 --> 01:19:35.600 Okay, but hold on, Steve, hold on. This outcome is unbelievable. 1728 01:19:35.640 --> 01:19:38.479 But I want people to understand why you have been 1729 01:19:38.520 --> 01:19:42.319 getting in your mailbox over one hundred or one hundred 1730 01:19:42.359 --> 01:19:46.800 on the nose collection notices to the tune of ninety 1731 01:19:46.920 --> 01:19:49.640 seven hundred dollars for this parking right. 1732 01:19:49.880 --> 01:19:52.680 Well, it's it's more like about it's more like about 1733 01:19:52.680 --> 01:19:55.199 eleven hundred now, but it's all going to be wiped 1734 01:19:55.239 --> 01:19:59.880 off because even thousand, Yeah, everything's going to be taken 1735 01:19:59.880 --> 01:20:01.159 off off now because. 1736 01:20:00.960 --> 01:20:02.720 How did you get the owner's name? 1737 01:20:04.560 --> 01:20:07.239 Because they are the ones that own the parking lot 1738 01:20:07.279 --> 01:20:10.920 behind the building. They bought it three years ago from 1739 01:20:11.000 --> 01:20:14.439 dick Landon which owns this whole property here, and last 1740 01:20:14.439 --> 01:20:16.960 parking lot took it over. They put cameras up there. 1741 01:20:17.159 --> 01:20:19.399 At that time, I had my other truck with my 1742 01:20:19.439 --> 01:20:22.680 other plate on it and it was you know, sent 1743 01:20:22.760 --> 01:20:26.720 over to the last parking lot folks and so, but 1744 01:20:26.960 --> 01:20:29.880 this new plate wasn't got it, so it was part 1745 01:20:30.039 --> 01:20:31.920 partly probably my fault too. 1746 01:20:32.239 --> 01:20:35.000 Yeah, yeah, it is a little bit sure. But what's 1747 01:20:35.079 --> 01:20:38.720 crazy is when you try to call and contact the 1748 01:20:38.800 --> 01:20:41.760 collection people, they didn't want to hear anything about it. 1749 01:20:42.760 --> 01:20:46.520 No, they didn't, they didn't. It was it was a 1750 01:20:47.399 --> 01:20:50.119 lady that was associated to the phone number that they 1751 01:20:50.119 --> 01:20:52.880 said you could call and make the payment, and when 1752 01:20:52.920 --> 01:20:55.159 I did that, she wouldn't accept the ninety two. She 1753 01:20:55.279 --> 01:20:58.079 just said it had to be you know, you know, 1754 01:20:58.159 --> 01:20:59.079 the full. 1755 01:20:58.840 --> 01:21:00.720 Amount you got to pay thousand. 1756 01:21:02.079 --> 01:21:04.119 Yeah, well at that time it was nine. And then 1757 01:21:04.239 --> 01:21:07.479 that sent me another seventeen or eighteen. Some of them 1758 01:21:07.479 --> 01:21:10.960 had like three or four letters set up into one envelope. 1759 01:21:11.079 --> 01:21:12.399 I think it's all automated. 1760 01:21:12.439 --> 01:21:15.439 Did you always park did you always park in the 1761 01:21:15.520 --> 01:21:20.479 same spot? Yes, so that's why the pictures look the same. 1762 01:21:20.600 --> 01:21:22.800 Yeah, Mark, I do need to provide an on the 1763 01:21:22.800 --> 01:21:25.479 air correction to something I said when I said that 1764 01:21:25.920 --> 01:21:28.560 all of these tickets have the same pair of photographs. 1765 01:21:29.359 --> 01:21:32.840 After I said that, I started to dig a little 1766 01:21:32.880 --> 01:21:36.760 bit deeper and I examined a dozen of these tickets, 1767 01:21:37.000 --> 01:21:41.479 and I noticed that Steve's vehicle is in slightly different 1768 01:21:41.680 --> 01:21:45.880 places within those photographs, but the same spots. Well yeah, 1769 01:21:45.880 --> 01:21:49.359 but slightly shifted. I know, we're backwards something like that. 1770 01:21:49.760 --> 01:21:52.800 And I realized that I was wrong, completely wrong, with 1771 01:21:52.960 --> 01:21:55.520 egg all over my face when I said, those are 1772 01:21:55.560 --> 01:21:57.000 the same identical photos. 1773 01:21:57.279 --> 01:21:57.399 Ye. 1774 01:21:57.720 --> 01:21:59.800 So I dug into a few more dozen of his 1775 01:22:00.079 --> 01:22:03.039 parking tickets and I saw some of them had snow 1776 01:22:03.159 --> 01:22:06.920 in the photos. And that's what I called. Steve verified 1777 01:22:07.000 --> 01:22:11.800 the license plate the description, said Steve, what possible? I said, Steve, 1778 01:22:11.840 --> 01:22:14.119 I'm going to go over there this afternoon, But what 1779 01:22:14.239 --> 01:22:17.520 possible explanation do you have? And Steve put on his 1780 01:22:17.640 --> 01:22:20.399 thinking cap and said, well, you know, maybe it's not 1781 01:22:20.439 --> 01:22:22.640 from the garage. Maybe it's from the parking lot where 1782 01:22:22.640 --> 01:22:23.359 I parked for one. 1783 01:22:23.399 --> 01:22:26.960 See what's crazy about though, yesterday, Steve is you did 1784 01:22:27.079 --> 01:22:33.279 say that you only parked there once, right? Why would 1785 01:22:33.279 --> 01:22:35.079 you say that if you parked there every day. 1786 01:22:35.119 --> 01:22:36.800 I have an innocent explanation for that. 1787 01:22:37.159 --> 01:22:38.039 I assume. 1788 01:22:38.159 --> 01:22:41.359 I assumed, since I was a grandfathered in over here 1789 01:22:41.399 --> 01:22:44.399 at this lot, that what must have been from the 1790 01:22:44.399 --> 01:22:47.600 hailstorm that I ducked into the parking lot across the street. 1791 01:22:47.880 --> 01:22:52.439 Oh, you thought this entire thing was generated from a 1792 01:22:52.439 --> 01:22:55.279 lot next to this lot that you did park in 1793 01:22:55.399 --> 01:22:57.880 one time across the street. 1794 01:22:57.920 --> 01:23:00.520 Exactly. I can see why somebody would make that mistake. 1795 01:23:00.640 --> 01:23:03.920 I love puzzles, honest to god. I love the fact 1796 01:23:03.920 --> 01:23:05.199 we got to the bottom of this. 1797 01:23:05.680 --> 01:23:08.079 I love the fact we got to the bottom of this, 1798 01:23:08.279 --> 01:23:10.520 but not before I made a complete ass of myself. 1799 01:23:10.760 --> 01:23:13.079 No, not really, you're going off of what he said. 1800 01:23:13.159 --> 01:23:15.319 Yeah, so I do want to issue a personal apology 1801 01:23:15.319 --> 01:23:17.640 to parking recovery services. 1802 01:23:17.079 --> 01:23:20.720 For me when we mentioned God knows how many calls 1803 01:23:20.760 --> 01:23:21.159 we got. 1804 01:23:21.279 --> 01:23:23.920 But in this case, it doesn't appear to be a glitch. 1805 01:23:24.000 --> 01:23:26.479 In this case, at least, it does appear to be 1806 01:23:26.520 --> 01:23:29.560 a very long series of legitimate parking violations. 1807 01:23:29.720 --> 01:23:32.760 Well, no, they weren't legit because they wiped them all away. 1808 01:23:33.119 --> 01:23:34.279 He was grandfathered in. 1809 01:23:34.319 --> 01:23:36.479 It was a mistake. It was a mistake because the 1810 01:23:36.520 --> 01:23:40.600 new parking the Carter did not have Steve's new license 1811 01:23:40.680 --> 01:23:41.359 plate number. 1812 01:23:41.439 --> 01:23:42.640 Arguably it is his fault. 1813 01:23:42.880 --> 01:23:44.680 It's I think it's. Yeah, I think it is, which 1814 01:23:44.760 --> 01:23:47.720 is why I refer to those parking citations as legitimate. 1815 01:23:47.800 --> 01:23:51.159 I am so glad this guy worked out. Man, Steve, 1816 01:23:51.239 --> 01:23:53.319 can you honestly say you're happy you called? 1817 01:23:54.279 --> 01:23:54.399 Oh? 1818 01:23:54.439 --> 01:23:56.960 I'll tell you what. Demetrius is a detective. That guy 1819 01:23:57.079 --> 01:23:57.600 something that you. 1820 01:23:57.600 --> 01:24:03.880 Should buy him dinner. He likes, he likes and I 1821 01:24:03.920 --> 01:24:04.880 was trying to think of that. 1822 01:24:05.159 --> 01:24:07.119 I'd go to Cherry Creek, gil Girl, Steve, but I'm 1823 01:24:07.159 --> 01:24:08.560 afraid of getting a parking ticket. 1824 01:24:08.720 --> 01:24:12.039 What was that cheese we looked up? Do you remember 1825 01:24:12.079 --> 01:24:12.600 the cheese? 1826 01:24:12.680 --> 01:24:13.000 He likes? 1827 01:24:13.359 --> 01:24:15.720 Maggot cheese. You'll have to call Kevin colkan on ormone. 1828 01:24:15.800 --> 01:24:21.079 Yeah, Kevin told me about maggot cheese. You like weird food. 1829 01:24:21.119 --> 01:24:22.720 It's weird cheese. 1830 01:24:22.960 --> 01:24:25.000 Yeah. I don't know if you need this cheese, but 1831 01:24:25.039 --> 01:24:25.520 who knows. 1832 01:24:25.720 --> 01:24:29.159 Hey, Steve, we appreciate it, man. I love when stuff 1833 01:24:29.239 --> 01:24:31.199 unfolds in a couple of days like that, we get 1834 01:24:31.239 --> 01:24:32.680 to the bottom of a good battery. 1835 01:24:32.760 --> 01:24:34.800 Different and I mean really, I love it. 1836 01:24:34.840 --> 01:24:37.119 And the story took so many different turns and very 1837 01:24:37.199 --> 01:24:38.479 unexpected directions. 1838 01:24:38.640 --> 01:24:41.279 Now we've got an expert coming up right after the break. 1839 01:24:41.319 --> 01:24:45.800 My friend Nick Gravina has looked at the pictures Danny 1840 01:24:45.880 --> 01:24:48.800 sent in to recap real quick. Danny sent in these 1841 01:24:48.840 --> 01:24:52.479 pictures and I'm looking at these windows that were bought 1842 01:24:52.520 --> 01:24:57.319 and installed by Renewal by Anderson, And at first I 1843 01:24:57.479 --> 01:24:59.479 was like, what are you talking about, Danny. Then she 1844 01:24:59.600 --> 01:25:02.039 sent a upload the right photos and I got them 1845 01:25:02.079 --> 01:25:05.159 over to Nick. In my opinion, there is something really 1846 01:25:05.279 --> 01:25:08.600 messed up. But when Danny had her sales rep from 1847 01:25:08.680 --> 01:25:12.439 Renewal by Anderson come out like last year, he said, yes, 1848 01:25:12.520 --> 01:25:15.479 there's something wrong with these windows. It's gonna take about 1849 01:25:15.560 --> 01:25:17.960 eight weeks, but we're gonna get this all handled under 1850 01:25:18.000 --> 01:25:21.479 warranty for you. And not a damn thing has been 1851 01:25:21.520 --> 01:25:32.119 done since. Our expert chimes in next threeho three seven 1852 01:25:32.199 --> 01:25:35.359 one three eight two five five three zho three Martino, 1853 01:25:35.920 --> 01:25:37.840 you've been ripped off or taking advantage of? 1854 01:25:38.039 --> 01:25:39.359 I want to hear from you. 1855 01:25:39.439 --> 01:25:43.079 By the way, Compass Insurance Susanna and I use them 1856 01:25:43.159 --> 01:25:46.600 every single year. They reshop our auto insurance, make sure 1857 01:25:46.640 --> 01:25:50.119 everything's good, the lowest price, the best coverage. Our homeowners 1858 01:25:50.159 --> 01:25:53.800 as well maybe you have commercial property, need insurance for 1859 01:25:53.960 --> 01:25:56.880 they do it. Maybe workmen's comp for your employees, they 1860 01:25:56.880 --> 01:25:57.119 do it. 1861 01:25:57.560 --> 01:25:58.199 You name it. 1862 01:25:58.319 --> 01:26:04.039 These guys do it comp insurance dot Com. Now Danny 1863 01:26:04.159 --> 01:26:09.039 called and I saw the pictures, the pictures of the window, 1864 01:26:09.239 --> 01:26:12.119 and Danny, that's one of the windows in the bedroom. 1865 01:26:12.159 --> 01:26:16.680 We're talking about how many windows, Danny, Well, that one. 1866 01:26:16.479 --> 01:26:18.600 In the bedroom has three windows in it. Got it 1867 01:26:18.640 --> 01:26:21.920 considered one window, and then there's one in each bathroom, 1868 01:26:21.960 --> 01:26:22.520 so two more. 1869 01:26:22.720 --> 01:26:24.800 Are they all doing what I looked at in the 1870 01:26:24.800 --> 01:26:25.479 one picture. 1871 01:26:26.920 --> 01:26:29.119 They're all doing the exact same thing. I just don't 1872 01:26:29.119 --> 01:26:30.840 have the service to send you all the pictures. 1873 01:26:30.920 --> 01:26:32.720 That's fine, and I don't mind that at all. 1874 01:26:32.760 --> 01:26:34.840 Now hold on, I'm gonna get my expert up, Nick 1875 01:26:34.880 --> 01:26:39.840 Gravina Gravina Windows Siding. Hey, Nick, this is kind of nuts. 1876 01:26:40.239 --> 01:26:42.640 And what I mean by that is you saw the pictures. 1877 01:26:43.000 --> 01:26:46.119 But we don't get a lot of complaints on these guys. 1878 01:26:46.640 --> 01:26:50.039 But the salesperson, according to her, and then I'm gonna 1879 01:26:50.039 --> 01:26:52.279 ask you what you think of the windows. But the 1880 01:26:52.319 --> 01:26:55.399 salesperson came out when Danny just roughly. 1881 01:26:57.119 --> 01:26:58.800 The guy that told me that they were going to 1882 01:26:58.840 --> 01:27:03.399 remake the window. Yes, May twenty is twenty twenty four. 1883 01:27:03.560 --> 01:27:06.319 So last year May twentieth. The guy comes out. She's 1884 01:27:06.399 --> 01:27:09.199 kind of in a remote area. The guy comes out, 1885 01:27:09.520 --> 01:27:12.359 looks at it and says, oh, yeah, there's a manufacturing 1886 01:27:12.479 --> 01:27:16.319 problem here. He didn't say installation, right, he said, actually 1887 01:27:16.920 --> 01:27:19.520 a defect in the window. The glass, right. 1888 01:27:20.239 --> 01:27:23.239 He said, and I quote, I think it's the glass. 1889 01:27:23.279 --> 01:27:25.239 We might have to remake the windows. It'll be six 1890 01:27:25.279 --> 01:27:26.079 to eight weeks and. 1891 01:27:26.079 --> 01:27:28.399 Told her six to eight weeks. Now when she calls up, 1892 01:27:28.439 --> 01:27:31.319 she gets nothing. It's like a ghosted or so. First 1893 01:27:31.359 --> 01:27:34.439 of all, Nick, thanks for coming on. Is our expert. Heck, 1894 01:27:34.520 --> 01:27:37.039 you were in studio yesterday. This would have been a 1895 01:27:37.039 --> 01:27:39.199 great call when you were in studio. But here's here's 1896 01:27:39.239 --> 01:27:42.279 the bottom line. Looking at the windows, what do you see? 1897 01:27:42.319 --> 01:27:44.560 What would cause what we're looking at? 1898 01:27:46.319 --> 01:27:49.800 Well, if condensation appears on the inside of the glass, 1899 01:27:50.279 --> 01:27:52.920 you know, and sits there and has never cleaned off. Yes, 1900 01:27:53.039 --> 01:27:57.600 you know, water will create mold and spores. So if 1901 01:27:57.640 --> 01:28:00.359 you have high humidity in the home and you have 1902 01:28:00.920 --> 01:28:04.199 come down and you okay, and you trap all that. 1903 01:28:04.279 --> 01:28:09.640 I've seen that happen before, so you know, usually the 1904 01:28:09.680 --> 01:28:12.239 water stays inside when you have a good seal on 1905 01:28:12.279 --> 01:28:15.640 the window. So old windows don't condensate like new ones 1906 01:28:15.680 --> 01:28:18.760 because there's air drafts that, you know, move the air 1907 01:28:18.880 --> 01:28:20.920 kind of like you're defroster in the mornings. You know, 1908 01:28:21.000 --> 01:28:23.680 That's how we get that water to dissipate, is the 1909 01:28:23.680 --> 01:28:26.560 movement of air. So usually the seal's good. If that 1910 01:28:26.600 --> 01:28:30.279 condensation is kind of appearing on the window, and it's 1911 01:28:30.319 --> 01:28:33.520 probably just that the water is settling there, and then 1912 01:28:33.760 --> 01:28:34.800 you know, and it. 1913 01:28:34.840 --> 01:28:38.000 Actually kind of looks like it almost looks like ice, 1914 01:28:38.079 --> 01:28:40.760 And that's probably simply because of the temperature, right. 1915 01:28:42.159 --> 01:28:44.479 Correct, because you know, I mean we were probably in 1916 01:28:44.520 --> 01:28:48.800 the negatives and if she's in the outskirts, you know, 1917 01:28:48.920 --> 01:28:51.039 depending on how cold it is, it is possible. 1918 01:28:51.199 --> 01:28:54.279 So if I'm reading between the lines, you're basically saying, 1919 01:28:54.279 --> 01:28:58.199 those seals could be fine, the windows could be fine. 1920 01:28:58.439 --> 01:28:58.640 Yeah. 1921 01:28:58.960 --> 01:29:03.199 Nice, hold on, let me keep hearing, Nick, keep going neck? 1922 01:29:03.239 --> 01:29:03.479 Please? 1923 01:29:04.479 --> 01:29:05.520 Is that mold or ice? 1924 01:29:07.239 --> 01:29:09.720 There is ice on the windows in the morning inside 1925 01:29:10.439 --> 01:29:13.920 and there's mold that I clean off. I just haven't 1926 01:29:13.960 --> 01:29:17.079 cleaned it off today. It happens every day. I do 1927 01:29:17.159 --> 01:29:17.720 not have a hymn. 1928 01:29:18.199 --> 01:29:19.159 I'm the wood right there. 1929 01:29:19.239 --> 01:29:22.720 Those little white dots you're saying are mold, right, that 1930 01:29:22.800 --> 01:29:26.960 is mold, and you wipe that off like weekly, all right, 1931 01:29:27.039 --> 01:29:27.720 keep going. 1932 01:29:27.560 --> 01:29:32.760 Nick, Yeah, And so you know, I think if she 1933 01:29:32.840 --> 01:29:36.920 cleans that off, and that's definitely definitely strange. Again, We've 1934 01:29:36.960 --> 01:29:40.840 had similar situations and sometimes the tight seals are what 1935 01:29:40.920 --> 01:29:45.079 causes that. So in like a science form right now, 1936 01:29:46.079 --> 01:29:48.399 you know, if it was zero last night, if you 1937 01:29:48.520 --> 01:29:52.479 had more inside relative humidity more than twenty to twenty 1938 01:29:52.560 --> 01:29:56.479 five percent, you are going to see moisture on the glass. 1939 01:29:57.199 --> 01:29:59.520 So if you have thirty percent humidity in your home, 1940 01:29:59.640 --> 01:30:02.600 got it, with the temperatures we've had, you are going 1941 01:30:02.640 --> 01:30:05.159 to see that based off scientific charts. 1942 01:30:05.520 --> 01:30:07.399 So I want to I want to go back to 1943 01:30:07.479 --> 01:30:11.119 this question. What you're saying is this is it's normal. 1944 01:30:11.319 --> 01:30:13.439 I mean, this could very well be normal. 1945 01:30:14.800 --> 01:30:16.800 I mean with the temperatures, yes, I mean I don't 1946 01:30:16.840 --> 01:30:19.800 like the mold aspect. If she's cleaning once a week 1947 01:30:19.920 --> 01:30:23.079 or once a month, I mean, man, that that doesn't 1948 01:30:23.079 --> 01:30:25.039 seem normal to me as far as the mold. But 1949 01:30:25.119 --> 01:30:28.359 if it's ice or moisture, yes, I you know, I 1950 01:30:28.399 --> 01:30:31.680 do think it's the humidity in the home when it 1951 01:30:31.720 --> 01:30:34.119 gets super cold outside. Even though she might not run 1952 01:30:34.159 --> 01:30:37.720 a humidistat or a humidifier, she did mention there's ones 1953 01:30:37.760 --> 01:30:41.640 in the bath on the bath, you have toilet sinks. 1954 01:30:42.119 --> 01:30:43.439 Are they doing the same thing? 1955 01:30:44.479 --> 01:30:46.359 All the windows are doing the same thing, including the 1956 01:30:46.399 --> 01:30:49.000 sliding glass door. And if you look at the thermal 1957 01:30:49.039 --> 01:30:49.760 image today. 1958 01:30:50.079 --> 01:30:53.079 Hold on, hold on, Danny, hold on one second, hey, Nick, 1959 01:30:53.159 --> 01:30:57.399 let me ask you this if what would the next 1960 01:30:57.439 --> 01:31:01.119 step be. Let's say this is your customer, and you know, 1961 01:31:01.279 --> 01:31:04.720 you go out and look and you see these pictures first, 1962 01:31:04.760 --> 01:31:07.640 then go out. I mean, how do you figure out 1963 01:31:07.880 --> 01:31:12.079 if it's environmental that's normal, or if there's really a 1964 01:31:12.119 --> 01:31:15.840 problem in the manufacturing process or the installation or something. 1965 01:31:16.079 --> 01:31:18.439 I mean, where does she go from here? 1966 01:31:20.760 --> 01:31:20.960 You know? 1967 01:31:21.119 --> 01:31:23.840 I mean again, I would explain some scientific things to 1968 01:31:23.920 --> 01:31:25.920 her that you know, it's just like we're talking about 1969 01:31:25.960 --> 01:31:26.560 right now, you know. 1970 01:31:26.640 --> 01:31:26.920 I mean. 1971 01:31:27.119 --> 01:31:29.199 I had a customer once upon a time called me 1972 01:31:29.640 --> 01:31:31.399 and it wasn't even my customer was actually a friend 1973 01:31:31.439 --> 01:31:34.239 of mine. Bought a new house, moved into this house, 1974 01:31:34.640 --> 01:31:36.800 same thing, all of his windows and doors, I mean 1975 01:31:36.920 --> 01:31:41.680 completely covered in moisture inside, and he was furious. It 1976 01:31:41.720 --> 01:31:43.880 was his first day in the house and he called 1977 01:31:43.920 --> 01:31:46.479 me and I said, do you have a humid a status? No, 1978 01:31:46.680 --> 01:31:49.760 you know, down the line, we'll come to find the house. 1979 01:31:50.079 --> 01:31:50.359 There was. 1980 01:31:52.159 --> 01:31:53.520 A humid of stat and it was like up to 1981 01:31:53.560 --> 01:31:55.640 eighty percent, So I mean it was like a sauna 1982 01:31:55.680 --> 01:31:58.199 in his house. And once he turned that off after 1983 01:31:58.199 --> 01:31:59.079 a couple of days. 1984 01:31:58.840 --> 01:31:59.520 It was fine. 1985 01:31:59.640 --> 01:32:03.319 So, Danny, one of the things Nick said, you probably 1986 01:32:03.359 --> 01:32:08.079 just weren't paying perfect attention. But the older windows probably 1987 01:32:08.119 --> 01:32:10.840 wouldn't have done this. It's the newer windows where you're 1988 01:32:10.840 --> 01:32:12.760 going to have this issue, Is that correct, Nick? 1989 01:32:14.520 --> 01:32:16.399 Usually it's because the seal is good. 1990 01:32:16.640 --> 01:32:16.880 Yeah. 1991 01:32:16.960 --> 01:32:20.199 Otherwise, if it's leaking air, the air moves that water 1992 01:32:20.279 --> 01:32:21.319 away from the glass. 1993 01:32:21.399 --> 01:32:23.720 So the old windows, of course, if they were there 1994 01:32:23.760 --> 01:32:26.479 for you know whatever, twenty years, the seals were broke, 1995 01:32:26.760 --> 01:32:29.439 if they were even double pain and they just don't 1996 01:32:29.479 --> 01:32:32.880 operate the same way, Danny. What I am perplexed on 1997 01:32:33.039 --> 01:32:35.600 is why the sales guy told you they were going 1998 01:32:35.640 --> 01:32:36.960 to get new windows for you. 1999 01:32:37.039 --> 01:32:37.359 Though. 2000 01:32:38.920 --> 01:32:41.199 Did you look at that thermal image? 2001 01:32:41.920 --> 01:32:42.119 Nick? 2002 01:32:42.159 --> 01:32:43.920 Did we send you the thermal image? 2003 01:32:45.359 --> 01:32:48.560 I did not go thermal twenty degrees at the door. 2004 01:32:48.600 --> 01:32:50.119 All right, hold on, hold on, hold on, I'm going 2005 01:32:50.159 --> 01:32:51.960 to put you both. I'm going to put you both 2006 01:32:52.000 --> 01:32:54.520 on hold. I got to take this break, Suzanne. Send 2007 01:32:54.640 --> 01:32:57.800 Nick to picture the thermal image picture and then we'll 2008 01:32:57.800 --> 01:32:58.840 retouch after this. 2009 01:33:03.359 --> 01:33:07.239 Paul the Waterman waterpros dot net. 2010 01:33:07.399 --> 01:33:10.720 I'll tell you this man three thousand, six hundred and 2011 01:33:10.760 --> 01:33:13.920 ninety five bucks thirty six ninety five whole house conditioner 2012 01:33:14.399 --> 01:33:19.039 with forever chemical protection. Get rid of those dang forever chemicals. 2013 01:33:19.279 --> 01:33:23.199 You know, the competition has that system, that softener with 2014 01:33:23.319 --> 01:33:28.560 the forever chemical protection for over ten thousand dollars. That's installed, 2015 01:33:28.600 --> 01:33:31.760 by the way, with waterpros dot net thirty six ninety five. 2016 01:33:32.079 --> 01:33:34.119 We've got one of his systems in our house and 2017 01:33:34.159 --> 01:33:38.159 we absolutely love it. If it comes to water, the 2018 01:33:38.239 --> 01:33:42.199 owner Paul gosh Man, he knows everything. He's probably really 2019 01:33:42.239 --> 01:33:45.640 boring at parties, but when it comes to softening and 2020 01:33:45.720 --> 01:33:49.079 chemicals in your water and chlorine and get your water 2021 01:33:49.239 --> 01:33:51.600 right for you and yours that live there and drink 2022 01:33:51.640 --> 01:33:54.880 that water every day, he knows everything. Check him out 2023 01:33:54.880 --> 01:33:58.920 at waterpros dot net. Waterpros dot net now three o 2024 01:33:59.039 --> 01:34:01.520 three seven one three two five five. We're going to 2025 01:34:01.560 --> 01:34:05.359 finish up with our expert Nick Nick is basically saying, Nick, 2026 01:34:05.439 --> 01:34:07.359 I'm reading between the lines, and I don't want to 2027 01:34:07.680 --> 01:34:11.399 beat a dead horse. But it's very possible there's no 2028 01:34:11.479 --> 01:34:15.840 issue going on with her windows, even though it looks 2029 01:34:15.880 --> 01:34:18.800 strange to me. I'm just not you know, you know 2030 01:34:18.880 --> 01:34:22.039 everything about windows, and this has nothing to do with Gravina. 2031 01:34:22.279 --> 01:34:25.560 This is a totally different company, renewal by Anderson. But 2032 01:34:25.680 --> 01:34:27.359 you would say that's very possible. 2033 01:34:27.399 --> 01:34:30.359 There is no issue. It's normal, it's science. 2034 01:34:33.560 --> 01:34:35.840 Every one of her windows is doing it. I would 2035 01:34:35.880 --> 01:34:41.279 probably originally lean towards the interior humidity. Okay, I know 2036 01:34:41.359 --> 01:34:43.239 she says she's not running it, but just from what 2037 01:34:43.319 --> 01:34:46.159 I'm getting presented, that's how I would go with this. 2038 01:34:46.399 --> 01:34:49.239 I'm going to ask you something then and then we'll 2039 01:34:49.239 --> 01:34:50.000 go back to that. 2040 01:34:50.640 --> 01:34:52.960 So when Suzanne and I get up in the morning 2041 01:34:52.960 --> 01:34:56.000 and it's a cold day, we have huge picture windows, 2042 01:34:56.039 --> 01:34:59.039 just massive, I mean like some of them are I 2043 01:34:59.079 --> 01:35:01.840 don't even know feet by five feet, I don't know 2044 01:35:01.880 --> 01:35:06.359 ten by ten feet whatever. On very cold days or 2045 01:35:06.439 --> 01:35:08.800 when when we get out of the steam shower, it'll 2046 01:35:08.800 --> 01:35:11.880 build up humidity. But I want to say this we 2047 01:35:12.439 --> 01:35:15.880 during the summer, I have a steamer on our furnace, 2048 01:35:15.960 --> 01:35:19.439 so not only a regular humidifier, but a steamer. And 2049 01:35:19.600 --> 01:35:22.560 we keep our house during the summer at about forty five. 2050 01:35:22.960 --> 01:35:25.720 So when our windows fog up on a very cold 2051 01:35:25.800 --> 01:35:30.279 day and there's condensation and I start questioning whether or 2052 01:35:30.279 --> 01:35:33.359 not the window seals are broke, we probably have no 2053 01:35:33.479 --> 01:35:37.479 issue either, because that's normal, right. 2054 01:35:37.560 --> 01:35:40.359 You know, again in science terms, like if it's above 2055 01:35:40.399 --> 01:35:42.960 twenty degrees, you can have your house like thirty to 2056 01:35:43.000 --> 01:35:46.680 thirty five percent humidity, and if it's a sixty degree outside, 2057 01:35:47.079 --> 01:35:49.159 you know you can have even you have even more. 2058 01:35:49.439 --> 01:35:52.279 So it's a due point, you know, relative to the 2059 01:35:52.319 --> 01:35:56.600 exterior temperature versus the interior humidity. 2060 01:35:56.800 --> 01:35:58.520 And I'm going to ask you real quick, Hey, I 2061 01:35:59.119 --> 01:36:02.760 understand you're not liking what he asks to say, and 2062 01:36:02.800 --> 01:36:04.680 to me it looks weird too. In effect, all of 2063 01:36:04.720 --> 01:36:07.199 them are doing it. So here's what I'm gonna do, Danny. 2064 01:36:07.520 --> 01:36:10.640 I'm going to put Deputy Dollar on it. I don't 2065 01:36:10.640 --> 01:36:13.079 know if there's a problem or not, but Deputy Dollar 2066 01:36:13.159 --> 01:36:15.479 is going to get the information of your sales rep. 2067 01:36:15.760 --> 01:36:18.680 And we probably know some people over renewal just from 2068 01:36:18.760 --> 01:36:22.079 years of doing this consumer show, and we'll contact them 2069 01:36:22.319 --> 01:36:24.640 because the one thing that is driving me nuts is 2070 01:36:24.680 --> 01:36:29.079 how they basically said there is a problem unless if 2071 01:36:29.079 --> 01:36:32.119 he went back and the sales guy got schooled by 2072 01:36:32.199 --> 01:36:34.359 somebody like Nick. So I am gonna we are going 2073 01:36:34.439 --> 01:36:37.479 to make a phone call for you, just to make sure, 2074 01:36:38.039 --> 01:36:39.159 and we'll go from there. 2075 01:36:39.199 --> 01:36:41.800 All right, Danny, Can I say one thing? 2076 01:36:41.840 --> 01:36:43.840 Of course, you can go ahead. 2077 01:36:44.439 --> 01:36:47.439 My old windows are warmer than the new windows according 2078 01:36:47.439 --> 01:36:49.800 to the thermal camera, So if the old windows seals 2079 01:36:49.840 --> 01:36:52.960 are bad, they should be colder and letting in cold air. 2080 01:36:53.119 --> 01:36:55.399 I would agree with that. I mean, Nick, any comment 2081 01:36:55.479 --> 01:36:57.680 on that, Yeah, I. 2082 01:36:57.640 --> 01:37:01.039 Mean if she has you know, a before and after again, 2083 01:37:01.119 --> 01:37:03.720 it's and I talk about the seal, I talk about 2084 01:37:03.760 --> 01:37:06.840 how much of the you know, the air infiltration is 2085 01:37:07.279 --> 01:37:10.880 coming in, not necessarily the efficiency of the overall window. Yeah, 2086 01:37:11.079 --> 01:37:12.600 those are two different things. 2087 01:37:12.920 --> 01:37:13.119 Yeah. 2088 01:37:13.159 --> 01:37:15.399 And then I was looking at this other picture, this 2089 01:37:15.520 --> 01:37:18.439 picture again, the one that supposedly has the mold spores. Yes, 2090 01:37:19.479 --> 01:37:22.199 And and I zoomed into the crank handle, and that 2091 01:37:22.239 --> 01:37:24.840 has a bunch of orange like rust looking on it. 2092 01:37:25.760 --> 01:37:28.960 What is that there? Hold on? 2093 01:37:29.000 --> 01:37:30.520 Hold on, hold on, probably. 2094 01:37:33.239 --> 01:37:35.279 All right, sorry about that, Nick, hold on, I'll pick 2095 01:37:35.319 --> 01:37:36.520 you up during the break hold on. 2096 01:37:39.640 --> 01:37:44.479 You need advice so you don't have to come running, 2097 01:37:44.720 --> 01:37:48.920 just the status we can. Shooter's gonna help. 2098 01:37:48.960 --> 01:37:56.640 Come, Ma Dix is the Troubleshooter Show Now, Tom Martinez, welcome, Welcome. 2099 01:37:56.319 --> 01:37:59.199 My friends to the only show of its, time of its, 2100 01:37:59.279 --> 01:38:02.279 time of its We're here to help you. We're here 2101 01:38:02.319 --> 01:38:05.439 to dig into whatever problem you have. 2102 01:38:05.520 --> 01:38:07.239 We're here to try to solve it. We're here to 2103 01:38:07.319 --> 01:38:12.159 try to recoup money for you. In fact, I never 2104 01:38:12.239 --> 01:38:14.840 did pull out Tom's dinger and give it to Dimitri. 2105 01:38:15.199 --> 01:38:17.560 He's over at Tom's house a lot, so he probably 2106 01:38:17.600 --> 01:38:20.000 gets that dinger more than most of us. But here's 2107 01:38:20.000 --> 01:38:20.359 the deal. 2108 01:38:20.439 --> 01:38:23.119 That was a great deal you did on that parking 2109 01:38:23.159 --> 01:38:26.800 deal guy at a ten thousand dollars parking ticket. Once 2110 01:38:26.840 --> 01:38:29.600 you started really digging into it, we got it figured out. 2111 01:38:29.640 --> 01:38:32.319 He owes nothing, No matter what now, he owes nothing. 2112 01:38:32.760 --> 01:38:35.520 Yeah, the landlord who owns that parking lot agreed to 2113 01:38:35.720 --> 01:38:38.239 just wipe the record clean and zero out the man's 2114 01:38:38.239 --> 01:38:39.680 account at the collection agency. 2115 01:38:39.720 --> 01:38:42.680 And I absolutely love it. And that's the kind of 2116 01:38:42.680 --> 01:38:44.760 stuff we do. We've done that. We've helped people on 2117 01:38:44.840 --> 01:38:47.960 C four seventy tickets. We've helped people that their heater's 2118 01:38:48.039 --> 01:38:51.199 not working, their landlord's not getting it fixed. We've helped 2119 01:38:51.239 --> 01:38:53.960 so many people, it's unbelievable. And I always talk about 2120 01:38:54.000 --> 01:38:58.680 our referral list members. Our referral list members are the best. 2121 01:38:58.760 --> 01:39:01.880 It doesn't matter if it's the attorneys, it doesn't matter 2122 01:39:01.920 --> 01:39:06.279 who they are. They're absolutely the best people. They help 2123 01:39:06.359 --> 01:39:08.640 out all the time. In fact, one of them's on 2124 01:39:08.800 --> 01:39:12.560 right now, Nick Ravena, with Gravina Windows. I was talking 2125 01:39:12.600 --> 01:39:16.079 to him during the break this poor lady. He thinks 2126 01:39:16.119 --> 01:39:19.199 it's going to be humidity. I mean, I'm just saying 2127 01:39:19.399 --> 01:39:21.800 how it is. But I'm going to tell you what 2128 01:39:21.920 --> 01:39:24.319 Nick has agreed to do. In fact, he offered it. 2129 01:39:24.359 --> 01:39:27.560 I didn't even ask him, but Danny, Nick's gonna come out, 2130 01:39:27.640 --> 01:39:30.640 even though you live quite a ways out. Nick's going 2131 01:39:30.720 --> 01:39:33.760 to come out and check all the windows and just 2132 01:39:33.960 --> 01:39:36.960 double check that he doesn't think there's any problems on 2133 01:39:37.119 --> 01:39:40.800 installation or humidity and anything like that. And then if 2134 01:39:40.840 --> 01:39:43.199 there is a problem, we're going to have an expert 2135 01:39:43.239 --> 01:39:46.359 on our side when we go to renewal by Anderson. 2136 01:39:46.359 --> 01:39:47.439 Does that sound good to you? 2137 01:39:48.640 --> 01:39:49.520 Yes, thank you. 2138 01:39:49.520 --> 01:39:52.000 You're very welcome, And I want to thank you too 2139 01:39:52.119 --> 01:39:54.680 for Nick for saying you're going to do that, but 2140 01:39:54.720 --> 01:39:57.000 you did have another question for what was it? 2141 01:39:58.520 --> 01:40:01.039 Do you have what type of blinds you have over 2142 01:40:01.079 --> 01:40:02.119 those windows currently? 2143 01:40:03.319 --> 01:40:06.520 I don't have any blinds zero snap. 2144 01:40:07.720 --> 01:40:08.119 I have. 2145 01:40:10.000 --> 01:40:12.560 That curtains, heavy thick ones. 2146 01:40:13.520 --> 01:40:14.079 Yeah. Yeah. 2147 01:40:14.720 --> 01:40:17.000 Sometimes sometimes when you close those at night two on 2148 01:40:17.079 --> 01:40:18.840 really cold days, it kind of blocks some of the 2149 01:40:18.880 --> 01:40:21.000 heat from getting to the interior part of the window. 2150 01:40:21.720 --> 01:40:23.600 So that's where the ice can build up more too, 2151 01:40:23.640 --> 01:40:26.840 because we're kind of blocking heat from the windows actually 2152 01:40:26.880 --> 01:40:30.439 receiving you know, the internal warmth for that not to 2153 01:40:31.279 --> 01:40:32.159 accrue as much. 2154 01:40:32.520 --> 01:40:35.239 So Nick's going to reach out to you a course 2155 01:40:35.319 --> 01:40:38.800 off air and figure out a time next week. And Nick, 2156 01:40:38.840 --> 01:40:41.079 I really do appreciate you going out there. That's why 2157 01:40:41.119 --> 01:40:44.920 we love Gravina windows. This has nothing to do with Gravinas. 2158 01:40:44.920 --> 01:40:47.159 By the way, this is a product installed and sold 2159 01:40:47.159 --> 01:40:51.840 by Renewal by Anderson. Out of curiosity, Nick, I'm not 2160 01:40:51.920 --> 01:40:54.199 saying this is a bad thing. I'm trying not to 2161 01:40:54.239 --> 01:40:57.399 get him confused. But is Renewal by Anderson the one 2162 01:40:57.479 --> 01:40:59.800 that does a lot of like two minute kind of 2163 01:40:59.800 --> 01:41:02.680 in commercials during nine news or late at night is 2164 01:41:02.720 --> 01:41:07.159 at that company. Yes, Okay, I knew I've heard of them, 2165 01:41:07.159 --> 01:41:09.760 and I know we don't get a lot of complaints 2166 01:41:09.800 --> 01:41:12.479 on them that I can that I can remember. I 2167 01:41:12.560 --> 01:41:14.439 just don't think so, at least not for the last 2168 01:41:14.439 --> 01:41:17.399 fifteen plus years. We've definitely had a couple. But I mean, 2169 01:41:17.439 --> 01:41:20.119 I don't remember anything. So Danny, make sure we have 2170 01:41:20.199 --> 01:41:23.000 your phone numbers so Suzanne can give that to Nick. 2171 01:41:23.039 --> 01:41:24.720 And Nick. What I love about you guys? 2172 01:41:25.199 --> 01:41:27.520 And I just did one of your commercials not long ago, 2173 01:41:27.600 --> 01:41:31.159 but man, twenty different lines of windows. 2174 01:41:31.319 --> 01:41:33.880 What's your favorite? I'm going to ask you a crazy question. 2175 01:41:34.279 --> 01:41:37.600 I realize every house is different, but let's say a 2176 01:41:37.720 --> 01:41:42.680 nice mountain house. Let's say a something up in Evergreen, 2177 01:41:42.800 --> 01:41:46.640 that's a nice you know, built within the last twenty years. 2178 01:41:46.640 --> 01:41:49.640 They're looking at remodeling. They want a good window for 2179 01:41:49.680 --> 01:41:51.720 the mountains. What's your favorite? 2180 01:41:53.199 --> 01:41:56.199 You know, most modent houses, you know, usually would interior. 2181 01:41:56.640 --> 01:41:58.479 We would probably go to a clad product. I'm a 2182 01:41:58.479 --> 01:42:01.960 big fan of col these wood Clad product. 2183 01:42:02.000 --> 01:42:02.520 I think they. 2184 01:42:02.479 --> 01:42:07.600 Build them amazing, great warranty, great quality, great craftsmanship. I 2185 01:42:07.640 --> 01:42:08.880 absolutely love that window. 2186 01:42:09.119 --> 01:42:11.399 When we talk about something up in the mountains, does 2187 01:42:11.479 --> 01:42:14.920 altitude matter? In other words, from seven thousand to say, 2188 01:42:15.000 --> 01:42:17.720 I don't know ten thousand feet, would you change that up? 2189 01:42:18.000 --> 01:42:20.960 Or they're pretty much all built for altitude? 2190 01:42:21.399 --> 01:42:23.720 Well, yeah, that's just in the glass. We put a 2191 01:42:23.760 --> 01:42:27.119 capillary tube in it. And some of those even in 2192 01:42:27.159 --> 01:42:30.399 Denver were doing that because of a five thousand foot 2193 01:42:30.439 --> 01:42:33.800 cap and we're just above it. So yeah, it's really 2194 01:42:33.800 --> 01:42:35.199 about the glass, not the product. 2195 01:42:35.359 --> 01:42:37.279 Well, and it's about the company. I mean, you guys 2196 01:42:37.319 --> 01:42:39.720 have been doing this forever when you were growing up 2197 01:42:39.760 --> 01:42:42.439 out of curiosity. We've all heard of Hooty the Owl 2198 01:42:42.520 --> 01:42:46.159 and Gravina, and we've heard the TV commercials, radio ads 2199 01:42:46.159 --> 01:42:48.880 and everything for years when you were a tiny kid 2200 01:42:48.920 --> 01:42:52.079 man like five or six. I assume your grand your 2201 01:42:52.119 --> 01:42:53.319 granddad was running this. 2202 01:42:55.399 --> 01:42:58.159 Yeah, we used to go down to the old Chop 2203 01:42:58.359 --> 01:43:04.479 when all my older great uncles and everybody work together. Yeah. 2204 01:43:04.520 --> 01:43:05.720 Wow, that's kind of cool. Man. 2205 01:43:05.760 --> 01:43:09.000 The heritage, the heritage behind you guys, and I love 2206 01:43:09.039 --> 01:43:10.760 having you, and I love the way you go right 2207 01:43:10.800 --> 01:43:13.720 to it. Thanks again for going out there. Then get 2208 01:43:13.760 --> 01:43:16.319 back with me next week after you take a look 2209 01:43:16.319 --> 01:43:18.119 at it, so we can really try to get her 2210 01:43:18.119 --> 01:43:20.560 help if she needs it, and figure out what the 2211 01:43:20.600 --> 01:43:21.039 deal is. 2212 01:43:21.119 --> 01:43:23.600 Thank you, sir, You're welcome. 2213 01:43:23.600 --> 01:43:24.199 Thank you guys. 2214 01:43:24.359 --> 01:43:26.760 You got it man, I'd love our referral list members. 2215 01:43:26.880 --> 01:43:28.760 All right, we got some lines open three oh three 2216 01:43:28.880 --> 01:43:32.600 seven one three eight two five five Frank Rand, Stephanie Thomas. 2217 01:43:33.000 --> 01:43:36.760 Has it slowed down buying selling? Would you call it 2218 01:43:36.840 --> 01:43:40.359 right now a seller's market or a buyer's market? 2219 01:43:41.000 --> 01:43:42.640 In Denver? Frank Mark, I. 2220 01:43:42.640 --> 01:43:45.800 Think we are transitioning slowly into kind of a balanced market. 2221 01:43:45.800 --> 01:43:47.920 I'll saye this, homes are taken a little longer to sell. 2222 01:43:47.920 --> 01:43:50.960 But tell you what, prices are staying strong. We're sitting 2223 01:43:51.039 --> 01:43:53.279 right around five hundred and seventy five thousand medians, so 2224 01:43:53.319 --> 01:43:56.520 we're not seeing prices go down. We're still seeing the demand. 2225 01:43:56.159 --> 01:43:57.840 There, but it's taken longer to set. 2226 01:43:57.840 --> 01:43:58.960 It's taken longer to sell. 2227 01:43:59.000 --> 01:43:59.560 Me an idea. 2228 01:43:59.640 --> 01:44:03.680 So because six hundred thousand dollars house is like six 2229 01:44:03.720 --> 01:44:06.840 months ago, was selling an average of what oh got 2230 01:44:06.960 --> 01:44:07.439 six months? 2231 01:44:07.439 --> 01:44:10.000 Well over sixty days maybe? And and here's the deal, the 2232 01:44:10.079 --> 01:44:12.640 average or say the meetings around forty five, the average 2233 01:44:12.680 --> 01:44:13.920 is a little over sixty one days. 2234 01:44:14.039 --> 01:44:14.399 Got it? 2235 01:44:14.600 --> 01:44:14.960 Yeah? 2236 01:44:15.000 --> 01:44:17.239 Wow, Stephanie Colorado Springs. 2237 01:44:17.680 --> 01:44:21.479 Yeah, so our median price is at four seventy. But 2238 01:44:22.399 --> 01:44:25.760 you know, our days on market are definitely I think 2239 01:44:25.800 --> 01:44:28.560 long higher. Yeah, And I agree with Frank, I think 2240 01:44:28.560 --> 01:44:32.399 we're a little more balanced. Our inventory still suggests seller's market. 2241 01:44:32.520 --> 01:44:35.000 Interest rates have kind of taken some people, you know, 2242 01:44:35.279 --> 01:44:37.560 and made affordability a little more of a concern, and 2243 01:44:37.600 --> 01:44:40.119 I think those factors are kind of balancing one another out. 2244 01:44:40.479 --> 01:44:44.479 But I look at those current days on market at 2245 01:44:44.560 --> 01:44:46.520 two ways, because if I just look at the reports 2246 01:44:46.520 --> 01:44:50.319 for sold properties, it shows that our average days on 2247 01:44:50.359 --> 01:44:53.039 market were sixty four. But if I pull stats on 2248 01:44:53.119 --> 01:44:55.680 all the actual active properties right now, it's actually at 2249 01:44:55.720 --> 01:44:56.319 ninety seven. 2250 01:44:56.640 --> 01:44:57.119 Oh wow. 2251 01:44:57.239 --> 01:44:59.760 So current days on market for the properties that are 2252 01:44:59.760 --> 01:45:03.199 still active are still, you know, sitting a little bit higher. 2253 01:45:03.479 --> 01:45:06.079 But that's not abnormal in a more balanced market where 2254 01:45:06.119 --> 01:45:07.640 homes take a few months to sell. 2255 01:45:07.720 --> 01:45:10.399 What's a high in the spring. So like, I'm pretty 2256 01:45:10.520 --> 01:45:12.920 because we're on KRDO down there. I'm down at that 2257 01:45:13.079 --> 01:45:16.000 station doing promos and other stuff a lot, so I 2258 01:45:16.039 --> 01:45:19.560 know the area pretty well. If you go down near 2259 01:45:19.640 --> 01:45:23.000 the abroad more, some of those homes are absolutely gorgeous. 2260 01:45:23.039 --> 01:45:25.279 Give me an idea of what the area you've got, You've. 2261 01:45:25.119 --> 01:45:28.159 Got multimillion dollar homes in that area. You've got some 2262 01:45:28.279 --> 01:45:29.399 properties that you. 2263 01:45:29.399 --> 01:45:31.720 Know five I mean, is here five million dollar homes? 2264 01:45:31.720 --> 01:45:31.840 Oh? 2265 01:45:31.880 --> 01:45:34.239 Yeah, absolutely in the in the Broadmore area. 2266 01:45:35.039 --> 01:45:37.760 What's another up and coming area, or not even up 2267 01:45:37.760 --> 01:45:42.039 and coming, what's another high expensive area in the Springs. 2268 01:45:42.359 --> 01:45:44.000 You know, there's some areas in the north side of 2269 01:45:44.039 --> 01:45:47.159 town that are definitely going to get up there a 2270 01:45:47.199 --> 01:45:49.840 little bit, kind of getting close to like the Air 2271 01:45:49.840 --> 01:45:52.520 Force Academy things like that. You've got some higher price properties, 2272 01:45:52.680 --> 01:45:55.000 and then Rod Moore is definitely going to see some 2273 01:45:55.039 --> 01:45:56.079 of those bigger. 2274 01:45:55.760 --> 01:45:56.479 Prices I got. 2275 01:45:56.520 --> 01:45:59.359 The broad More area is just absolutely gorgeous. We go 2276 01:45:59.439 --> 01:46:02.279 to a beer festival up there once a year at 2277 01:46:02.680 --> 01:46:06.039 what is it called Susann's Saying Arnold's or Arnold's the 2278 01:46:06.119 --> 01:46:09.119 Feast at Arnold's. Oh you've been up there with us? 2279 01:46:09.239 --> 01:46:09.479 Yeah? 2280 01:46:09.600 --> 01:46:10.680 I love that area. 2281 01:46:10.760 --> 01:46:14.479 Those homes around that church beautiful. Absolutely what do you think. 2282 01:46:16.560 --> 01:46:20.199 It's one of those areas that's incredibly mixed. So I've 2283 01:46:20.199 --> 01:46:23.239 shown homes out in that area recently, as you know, 2284 01:46:23.279 --> 01:46:25.760 in the four to fifty range, but you've also got 2285 01:46:25.760 --> 01:46:29.039 homes that exceed you know, that's multimillion dollar range. Too, 2286 01:46:29.079 --> 01:46:30.399 so it's kind of a mixed area. 2287 01:46:30.479 --> 01:46:33.079 And then the cheap area that you I wouldn't say 2288 01:46:33.560 --> 01:46:35.920 represent or do too much in, but you do do 2289 01:46:36.039 --> 01:46:38.159 some would be down Pueblo, right, so. 2290 01:46:38.680 --> 01:46:42.079 I will go as far as Pueblo. Really, that Pueblo 2291 01:46:42.159 --> 01:46:45.720 West area I'm pretty familiar with. That's on that north 2292 01:46:45.760 --> 01:46:48.000 side of Pueblo where you've got you know, properties that 2293 01:46:48.039 --> 01:46:51.720 are on acreage, most like half acre acre plus lots. 2294 01:46:51.920 --> 01:46:53.840 So I've done some things down there, so I'm pretty 2295 01:46:53.840 --> 01:46:54.920 familiar with that area too. 2296 01:46:55.079 --> 01:46:58.119 And then Frank's selling in Denver. I'd say the hardest, 2297 01:46:58.119 --> 01:47:01.079 and you guys tell me if I'm wrong, But it's 2298 01:47:01.079 --> 01:47:04.399 got to be hard to move condos just simply because 2299 01:47:04.439 --> 01:47:07.840 of roofs and hoas and all the problems we hear 2300 01:47:07.880 --> 01:47:12.199 on the show all the time with condos. The insurance 2301 01:47:12.279 --> 01:47:14.880 is one that blows my mind. Are they getting really 2302 01:47:14.920 --> 01:47:15.640 hard to sell? 2303 01:47:15.720 --> 01:47:16.000 Or no? 2304 01:47:16.319 --> 01:47:18.840 Boy, Mark, I'll tell you in certain areas, certain areas 2305 01:47:18.880 --> 01:47:21.399 now others we've moved with a little more. 2306 01:47:21.399 --> 01:47:23.199 Now, when you say an area, do you mean an 2307 01:47:23.199 --> 01:47:26.039 area like I'm just giving examples like Castle Rock, or 2308 01:47:26.079 --> 01:47:28.640 do you mean an area like a certain building. 2309 01:47:29.000 --> 01:47:31.640 I would say areas such as parts of Denver that 2310 01:47:31.680 --> 01:47:35.960 I've noticed. And I'm not thinking of the subdivision name 2311 01:47:36.000 --> 01:47:38.239 right now, Mark, but but there's a particular one. It'll 2312 01:47:38.239 --> 01:47:38.800 come to me here in. 2313 01:47:38.800 --> 01:47:39.239 A minute here. 2314 01:47:39.239 --> 01:47:42.079 But basically, they had so much inventory it was it 2315 01:47:42.119 --> 01:47:44.319 was way out of whack. It was like seventy percent acted, 2316 01:47:44.399 --> 01:47:48.319 like maybe twenty five or thirty percent pending. Wow, Yeah, 2317 01:47:48.359 --> 01:47:50.880 that's crazy Heather Gardens, That's what I was. 2318 01:47:51.039 --> 01:47:51.279 Yeah. 2319 01:47:51.439 --> 01:47:52.520 Oh that's massive. 2320 01:47:52.600 --> 01:47:53.479 Oh yeah, that's massive. 2321 01:47:53.640 --> 01:47:56.479 That's isn't that kind of an old folks community? Yeah, 2322 01:47:56.479 --> 01:47:58.680 I think fifty five plus, fifty five plus. 2323 01:47:59.079 --> 01:47:59.359 Man. 2324 01:47:59.439 --> 01:48:04.199 I have been out there basically on assignments so many 2325 01:48:04.359 --> 01:48:08.479 times with issues. It could be any issues, issues with neighbors, 2326 01:48:08.840 --> 01:48:13.640 issues with the HOA, issues with the maintenance guy, mental issues, 2327 01:48:13.880 --> 01:48:16.680 I am selling issues. I've been out there so many times, 2328 01:48:16.680 --> 01:48:20.640 it's crazy. I remember a disclosure issue. Someone sold one 2329 01:48:21.079 --> 01:48:25.560 and we found out I don't know how much longer 2330 01:48:25.720 --> 01:48:29.319 after the sale or the closing went, but the neighbor 2331 01:48:30.239 --> 01:48:34.119 knew for a fact and had video that the unit 2332 01:48:34.479 --> 01:48:37.159 the person called about it was the kid that called 2333 01:48:37.319 --> 01:48:41.079 on behalf of the mother. It flooded well and they 2334 01:48:41.199 --> 01:48:43.960 hid that it flooded on the disclosure. What does it 2335 01:48:44.000 --> 01:48:46.279 say on the disclosure for flooding guys. 2336 01:48:46.560 --> 01:48:48.920 If they've ever had any kind of flooding or moisture problems? 2337 01:48:49.000 --> 01:48:50.640 Yes, or no or I don't know. 2338 01:48:51.560 --> 01:48:55.560 So they checked no if I recall, and it turned 2339 01:48:55.600 --> 01:48:59.199 out it just so happened the neighbor that still lived there. 2340 01:48:59.399 --> 01:49:03.720 There's flow too, and they took video and had all 2341 01:49:03.760 --> 01:49:04.279 the video. 2342 01:49:04.640 --> 01:49:05.079 Oh boy. 2343 01:49:05.279 --> 01:49:07.960 So they went back and eventually there was some kind 2344 01:49:08.000 --> 01:49:12.039 of some money got paid. I don't remember ultimately after 2345 01:49:12.079 --> 01:49:14.399 we got involved, but that was Heather Gardens. 2346 01:49:14.479 --> 01:49:17.880 Yeah, and it's huge. The place is massive, massive mark 2347 01:49:17.960 --> 01:49:19.720 and another thing to watch out where we tell our 2348 01:49:19.760 --> 01:49:22.159 buyers this all the time. If you're buying in a 2349 01:49:22.239 --> 01:49:24.760 property that has HOA, let's check. Let's see what the 2350 01:49:24.880 --> 01:49:27.920 what the letters, the meetings minutes look like. Are there 2351 01:49:27.920 --> 01:49:31.960 any pending lawsuits, any special assessments coming up that can 2352 01:49:32.000 --> 01:49:32.880 make a huge difference. 2353 01:49:32.880 --> 01:49:35.680 And special assessments, folks, that's where they'll kill you. So 2354 01:49:35.840 --> 01:49:38.640 even if the HOA is high. Susanna and I have 2355 01:49:38.720 --> 01:49:42.640 looked at some really nice condos, I mean really nice stuff, 2356 01:49:43.119 --> 01:49:45.439 and there's a couple of things that blowed me away. 2357 01:49:45.520 --> 01:49:48.600 One some of them three thousand a month HOA. Now 2358 01:49:48.800 --> 01:49:50.800 that includes a ton of stuff. I'm gonna say it 2359 01:49:50.880 --> 01:49:53.720 straight up, a ton of stuff. I won't even break 2360 01:49:53.760 --> 01:49:58.279 it down, but a ton of stuff. But the special 2361 01:49:58.319 --> 01:50:02.000 assessment is what I'm terrified. So even if you're willing 2362 01:50:02.039 --> 01:50:04.439 to pay three grand a month just for the HOA, 2363 01:50:04.560 --> 01:50:06.520 and that's not I know, people are out there going 2364 01:50:06.560 --> 01:50:08.640 that's crazy. Now, there's a lot of stuff like that, 2365 01:50:09.119 --> 01:50:13.479 especially like in Miami, in Las Vegas, in just all 2366 01:50:13.520 --> 01:50:16.279 over right here in Denver, in fact, I would say, 2367 01:50:16.399 --> 01:50:18.479 right over here, where. 2368 01:50:18.279 --> 01:50:19.640 Did Tom used to live? Over here? 2369 01:50:20.159 --> 01:50:20.600 Landmark? 2370 01:50:20.840 --> 01:50:23.199 Landmark? Landmark. If you've got a penthouse air it's two 2371 01:50:23.239 --> 01:50:26.479 to three grand, maybe even higher. Now just the HOA fees. 2372 01:50:26.760 --> 01:50:29.079 You know, that includes the garage. It includes a lot 2373 01:50:29.119 --> 01:50:32.199 of stuff. But regardless, even if you can get over that, 2374 01:50:32.600 --> 01:50:34.479 and if you're not going to be there full time, 2375 01:50:34.560 --> 01:50:37.680 it's very hard to get over that. But even if 2376 01:50:37.680 --> 01:50:41.199 you can get over that, the special assessment, if there's 2377 01:50:41.239 --> 01:50:44.239 a big hailstorm, or if you're in Miami and there's 2378 01:50:44.279 --> 01:50:47.800 water damage, some kind of hurricane damage, that special assessment 2379 01:50:47.840 --> 01:50:50.960 could easily be fifty sixty one hundred grand or more. 2380 01:50:51.479 --> 01:50:52.159 Think about that. 2381 01:50:52.239 --> 01:50:54.920 You better be able to afford to live there if 2382 01:50:54.960 --> 01:50:58.119 in any condo, if they hit you with the special assessment, 2383 01:50:58.319 --> 01:51:00.479 and you know the other place they do that, guys's 2384 01:51:00.520 --> 01:51:03.920 time shares. People think, oh, I got a timeshare for 2385 01:51:04.000 --> 01:51:05.840 twelve hundred bucks a year and I can use it 2386 01:51:05.880 --> 01:51:08.399 one week. And you know Mexico, Well, let me tell 2387 01:51:08.399 --> 01:51:11.880 you something. They'll hit you with the special assessment. Who 2388 01:51:11.880 --> 01:51:14.720 do you think rebuilds after a hurricane goes through Cancun? 2389 01:51:15.159 --> 01:51:18.239 You do, They'll hit We have heard from the Thin 2390 01:51:18.399 --> 01:51:22.479 Law group people getting hit with forty thousand dollars assessments. 2391 01:51:22.560 --> 01:51:25.239 Oh yeah, forty and they can go after you for it. 2392 01:51:25.239 --> 01:51:29.279 They can get the judgment lean you take it. It's incredible, 2393 01:51:29.560 --> 01:51:32.279 But special assessments are crazy. Everybody hold tight. 2394 01:51:32.600 --> 01:51:34.479 Shannon looks like he's gonna kill me. 2395 01:51:36.920 --> 01:51:40.319 I just thought of some of the best news I 2396 01:51:40.359 --> 01:51:44.359 have heard, Dmitri. Some of the best news I have 2397 01:51:44.439 --> 01:51:46.479 heard this week. We've heard a lot of cost cutting 2398 01:51:46.479 --> 01:51:49.359 in government. We're gonna get one of our experts on 2399 01:51:49.399 --> 01:51:51.319 our attorney in a second for a different call than 2400 01:51:51.399 --> 01:51:53.359 we have a real estate question. But during the break, 2401 01:51:54.000 --> 01:51:56.399 I just started thinking, you know, you're thinking of doze, 2402 01:51:56.439 --> 01:51:59.159 and we're thinking of people, you know, cutting out all 2403 01:51:59.159 --> 01:52:03.880 the fat and saving taxpayers money and dismantling agencies that 2404 01:52:03.920 --> 01:52:08.159 are just doing nothing but wasteful spending. But there was 2405 01:52:08.199 --> 01:52:11.560 something else done in the past week. An executive order 2406 01:52:12.079 --> 01:52:17.119 that goes beyond beautiful, goes beyond greatness, goes beyond any 2407 01:52:17.159 --> 01:52:22.920 other executive order. We have now returned to plastic straws. 2408 01:52:23.159 --> 01:52:28.920 Thank god. Yeah, is there anybody in this room that 2409 01:52:29.359 --> 01:52:31.840 preferred paper straws? 2410 01:52:32.239 --> 01:52:32.880 Speak up? 2411 01:52:33.720 --> 01:52:33.880 Oh? 2412 01:52:33.920 --> 01:52:39.479 No, or forever hold your tongue. No, anybody, Suzanne. 2413 01:52:38.960 --> 01:52:41.880 You've been complaining about paper straws for many years. 2414 01:52:42.039 --> 01:52:44.119 They are the worst. The first time I ever saw 2415 01:52:44.159 --> 01:52:49.039 them with Starbucks, it started melting in my coffee. Sometimes 2416 01:52:49.119 --> 01:52:52.760 they explode. They say, oh, they're going to kill the fish. 2417 01:52:52.920 --> 01:52:54.680 They're going to kill the fish. No, they don't. 2418 01:52:54.920 --> 01:52:57.079 I agree with Trump. I want to. 2419 01:52:57.079 --> 01:53:01.600 See a plastic straw hurt a great shark. They I 2420 01:53:01.680 --> 01:53:04.319 want to see it happen. I don't even believe it happens. 2421 01:53:04.560 --> 01:53:07.560 I don't. Frank Dran, the real estate man, he's gonna 2422 01:53:07.560 --> 01:53:09.359 want to stay out of this one. But I'll ask you, 2423 01:53:09.560 --> 01:53:11.359 have you ever used a paper straw? 2424 01:53:11.399 --> 01:53:11.920 And liked it. 2425 01:53:12.159 --> 01:53:15.000 Unfortunately, Oh no, I never liked it. Unfortunately, I've used him, 2426 01:53:15.039 --> 01:53:16.800 but yes, I didn't like They're horrible. 2427 01:53:16.880 --> 01:53:19.279 Yeah, and then, and I want to thank Polus one 2428 01:53:19.279 --> 01:53:22.039 more time because generally I think Polish every day when 2429 01:53:22.079 --> 01:53:24.640 I'm doing this show. I'd like to thank you for 2430 01:53:25.399 --> 01:53:27.319 not having plastic bags anymore. 2431 01:53:27.520 --> 01:53:28.039 And I'll tell you. 2432 01:53:28.079 --> 01:53:30.439 Why I want to thank them, because whenever I go 2433 01:53:30.520 --> 01:53:33.720 anywhere else and get a plastic bag, I'm so happy. 2434 01:53:33.720 --> 01:53:34.399 I'm elated. 2435 01:53:34.680 --> 01:53:37.079 It's like, oh my god, they're still here. 2436 01:53:37.439 --> 01:53:38.920 I thought they were wiped off the. 2437 01:53:38.840 --> 01:53:42.159 Face of the planet. But it's just Colorado. We're not 2438 01:53:42.199 --> 01:53:45.039 even around the ocean. That's not going to find its 2439 01:53:45.039 --> 01:53:47.880 way into the ocean. But once again, I don't see 2440 01:53:47.880 --> 01:53:50.359 a big white Haven't any problems, Dimitri. 2441 01:53:51.039 --> 01:53:54.359 Yeah, I think that the outlawing of the plastic bags 2442 01:53:54.439 --> 01:53:57.960 is just deplorable. And the unintended consequence of that, at 2443 01:53:58.039 --> 01:54:00.960 least in my household is I used to use plastic 2444 01:54:00.960 --> 01:54:04.039 shopping bags as a garbage bag, yep, and now I 2445 01:54:04.119 --> 01:54:07.399 actually used regular garbage bags, and they I mean, if 2446 01:54:07.399 --> 01:54:10.319 you just lift the two in each hand, it's horrible. 2447 01:54:10.359 --> 01:54:12.920 It's there's so much more plastic in the garbage bag 2448 01:54:12.960 --> 01:54:13.880 that I have to use. 2449 01:54:13.960 --> 01:54:16.880 Yeah, it's crazy. You're shopping with a hefty bag, is 2450 01:54:16.920 --> 01:54:17.920 basically what you're saying. 2451 01:54:18.199 --> 01:54:21.800 Well, I don't use them for shopping, I understand, I 2452 01:54:21.880 --> 01:54:24.239 use them for garbage. So now every day I'll throw 2453 01:54:24.279 --> 01:54:27.880 away ten times more plastic by weight than I did 2454 01:54:27.960 --> 01:54:30.279 when I used to use the little flimsy king soupers 2455 01:54:30.399 --> 01:54:34.640 shopping bag for garbage. So this is the unintended consequence. 2456 01:54:34.199 --> 01:54:36.079 And it drives me insane. 2457 01:54:36.159 --> 01:54:40.079 I think they pulled in like seven hundred thousand dollars 2458 01:54:40.119 --> 01:54:42.359 in taxes because remember when you buy one now it's 2459 01:54:42.399 --> 01:54:45.600 ten cents or something along those lines. Walmart, of course 2460 01:54:45.920 --> 01:54:48.119 the mac Daddy just said, hey, we're not doing it. 2461 01:54:48.399 --> 01:54:51.720 They now sell for the first time, they have paper bags. 2462 01:54:51.720 --> 01:54:53.399 I've started to see it. But when we go to 2463 01:54:53.479 --> 01:54:57.159 Nebraska Wyoming, I'm so happy. I go, oh, you know 2464 01:54:57.239 --> 01:54:59.680 what I do o Polus to thank you, because I'm 2465 01:54:59.720 --> 01:55:01.560 so related seeing a plastic bag. 2466 01:55:01.560 --> 01:55:02.520 I couldn't be happier. 2467 01:55:02.600 --> 01:55:03.359 It's a relief. 2468 01:55:03.520 --> 01:55:04.319 It is a relief. 2469 01:55:04.359 --> 01:55:07.479 It's like, wow, there is normal places still, So that'll 2470 01:55:07.479 --> 01:55:09.000 be my thanks to Polus. 2471 01:55:09.600 --> 01:55:11.920 It would be nice to bring back the full strength 2472 01:55:11.960 --> 01:55:12.840 flush toilets. 2473 01:55:13.039 --> 01:55:15.920 They did, didn't they? Hey, sisand didn't they didn't. He 2474 01:55:16.000 --> 01:55:18.880 get rid of the the the water restrictions. 2475 01:55:19.119 --> 01:55:22.720 That's for appliances. Now I can get my washer and dryer. 2476 01:55:22.840 --> 01:55:24.760 Yeah, so we've been thinking about getting a new one. 2477 01:55:24.800 --> 01:55:27.680 The bottom line is our old ones work great and 2478 01:55:27.840 --> 01:55:30.439 they have more power. Yeah, we've had so many people 2479 01:55:30.520 --> 01:55:33.479 in the appliance repair business. Goes these new ones, you 2480 01:55:33.560 --> 01:55:35.199 might have to clean your clothes twice. 2481 01:55:35.640 --> 01:55:36.960 Yeah, that's what I end up doing. 2482 01:55:37.239 --> 01:55:38.800 My wash much water. 2483 01:55:38.960 --> 01:55:43.119 Yeah, My washer by default runs twice now, so every 2484 01:55:43.119 --> 01:55:46.439 sort of laundry is actually too. Also, I really missed 2485 01:55:46.479 --> 01:55:50.079 the twenty five cents incandescent light bulbs. I just bought 2486 01:55:50.119 --> 01:55:52.760 some LED light bulbs that were six or seven bucks. 2487 01:55:52.760 --> 01:55:55.199 Okay, first of all, if you're gonna buy light bulbs 2488 01:55:55.239 --> 01:55:58.079 in Colorado, I'm gonna tell everybody this. I wouldn't buy 2489 01:55:58.119 --> 01:56:00.800 a condescent light bulb ever, but I under stand your point. 2490 01:56:00.800 --> 01:56:02.159 They were basically free. 2491 01:56:02.760 --> 01:56:05.039 I don't like them because they burn out, they get hot. 2492 01:56:05.079 --> 01:56:07.039 There's a lot of reasons I don't like them, and 2493 01:56:07.079 --> 01:56:10.199 they do take ten times the power, which ultimately we 2494 01:56:10.239 --> 01:56:12.600 pay for in our house. That's out of our pocket. 2495 01:56:12.680 --> 01:56:14.479 Yeah, but I want it to be my choice, not 2496 01:56:14.520 --> 01:56:15.079 the governments. 2497 01:56:15.239 --> 01:56:17.199 I like that. That's fine. I'm good with TAB. But 2498 01:56:17.439 --> 01:56:20.399 I will say this. When you talked about pricing. The 2499 01:56:20.439 --> 01:56:25.079 best probate place to buy light bulbs in Colorado bar none. 2500 01:56:25.319 --> 01:56:29.159 I'm talking in eight pack of LEDs that have a 2501 01:56:29.159 --> 01:56:32.760 little switch on them that you can literally switch between 2502 01:56:32.880 --> 01:56:36.920 three different brightnesses. Okay, I mean these things are unbelievable. 2503 01:56:37.560 --> 01:56:39.479 Costco like five bucks. 2504 01:56:40.439 --> 01:56:41.079 That's not bad. 2505 01:56:41.279 --> 01:56:42.199 It's dirt cheap. 2506 01:56:42.319 --> 01:56:45.439 Sometimes they'll have the ones without the switches, an eight 2507 01:56:45.520 --> 01:56:48.520 pack or ten pack I forget for three four dollars. 2508 01:56:48.800 --> 01:56:50.479 Oh, that's miraculous. 2509 01:56:50.319 --> 01:56:55.319 It's the only place Sam's Club double, Walmart, triple, Target, quadruple. 2510 01:56:55.720 --> 01:56:58.560 I don't know why Sam. I don't know why Costco. 2511 01:56:59.119 --> 01:57:02.560 They must get a rebate or something somewhere, because they 2512 01:57:02.640 --> 01:57:04.880 seem to be half the price. But I digress. We 2513 01:57:04.960 --> 01:57:08.479 have a real estate question, by the way, really quick, 2514 01:57:09.359 --> 01:57:11.399 who was asking about the bathroom place? 2515 01:57:11.439 --> 01:57:16.039 Susanne was at Thomas? Who the heck was at that was? Well? 2516 01:57:16.039 --> 01:57:23.239 Anyhow, it's renew renew home innovations. They're unbelievable. If you 2517 01:57:23.399 --> 01:57:26.319 want Nick is the owner out there? And what renew 2518 01:57:26.399 --> 01:57:29.920 does is pretty much whatever you want done in your house. 2519 01:57:30.199 --> 01:57:33.960 But what they specialize are in these big, beautiful porcelain 2520 01:57:34.039 --> 01:57:37.199 sheets that will build the most durable shower walls. You 2521 01:57:37.199 --> 01:57:41.520 can imagine, no maintenance whatsoever, no colors, and they can 2522 01:57:41.600 --> 01:57:45.720 transform that old shower into this new shower generally within 2523 01:57:45.760 --> 01:57:50.520 a week. I mean, it's incredible, But it's renew Home Innovations. 2524 01:57:50.800 --> 01:57:55.159 I'm pretty sure it's renew Home Innovations dot com, renew 2525 01:57:55.239 --> 01:57:59.800 Home Innovations dot com or google it. So anyhow, I digress, 2526 01:58:00.000 --> 01:58:02.199 And what is your question? Your real estate question? 2527 01:58:03.479 --> 01:58:08.279 Yeah, I have a offcood cabin up in Perk County, 2528 01:58:09.119 --> 01:58:15.319 about two miles from fair Play, one acre, wooded with plumbing, septic, 2529 01:58:15.800 --> 01:58:17.960 solar pro pane. 2530 01:58:18.439 --> 01:58:19.239 Do you have electric? 2531 01:58:20.840 --> 01:58:22.399 Yeah, it's solar electric. 2532 01:58:22.720 --> 01:58:26.239 But that's it. You're not on a grid. It's purely solar. Yeah, 2533 01:58:26.399 --> 01:58:27.119 what's your question? 2534 01:58:27.199 --> 01:58:29.000 There's electric run up there. 2535 01:58:29.680 --> 01:58:31.479 No, I'm so hold on. That's important to me. 2536 01:58:31.600 --> 01:58:34.399 Ran, I'm asking you if you wanted to connect it 2537 01:58:34.399 --> 01:58:37.600 to the grid, you can, yes, Okay, keep going. 2538 01:58:38.319 --> 01:58:43.760 Okay, I've had it for approximately thirty years and it's 2539 01:58:44.119 --> 01:58:48.439 really nice property. But now there are pretty big expensive 2540 01:58:48.520 --> 01:58:52.760 houses being built around it. I'm trying to sell it. 2541 01:58:52.800 --> 01:58:55.479 I've been using the local real issues up there with 2542 01:58:55.680 --> 01:58:59.039 not a lot of luck. I think it's priced fairly, 2543 01:58:59.199 --> 01:59:01.760 and I wonder I was wondering if I hear a 2544 01:59:01.760 --> 01:59:05.479 lot of advertisements for reallytures down in the Denver area, say, 2545 01:59:05.560 --> 01:59:08.840 might have a recommendation for someone that I could use 2546 01:59:08.920 --> 01:59:09.880 up there, or. 2547 01:59:09.960 --> 01:59:10.479 I get it. 2548 01:59:10.560 --> 01:59:12.760 I love rand I love the question. I'm going to 2549 01:59:12.880 --> 01:59:15.479 let these two Stephanie, Thomas and Frank kind of soak 2550 01:59:15.560 --> 01:59:15.800 on that. 2551 01:59:16.119 --> 01:59:16.960 We'll take a break. 2552 01:59:17.000 --> 01:59:19.680 I promise you'll be up first, and then Tim has 2553 01:59:19.720 --> 01:59:22.159 got a comment as well. Everybody hold tight, I gotta 2554 01:59:22.239 --> 01:59:28.079 take this break. I apologize. 2555 01:59:27.199 --> 01:59:29.680 Three O three seven one three A two five five. 2556 01:59:29.680 --> 01:59:33.239 Hey, don't forget YouTube dot com type in Troubleshooter network. 2557 01:59:34.039 --> 01:59:36.600 There's a lot going on behind the How would you 2558 01:59:36.680 --> 01:59:40.199 describe it, Shannon, how would you describe the YouTube part? 2559 01:59:40.399 --> 01:59:43.239 I mean, it's definitely a show within itself. But if 2560 01:59:43.279 --> 01:59:46.399 you had to, as our friend from many years back, 2561 01:59:46.439 --> 01:59:49.159 would say, give it a name, we would you give you. 2562 01:59:49.119 --> 01:59:51.640 The hood inappropriate? 2563 01:59:53.239 --> 01:59:57.640 Oh well, that's maybe possibly one. It's a different way 2564 01:59:57.680 --> 02:00:00.840 of listening though. We love helping people. We love recouping money, 2565 02:00:00.880 --> 02:00:03.880 but let's face it, we also like having some fun 2566 02:00:03.920 --> 02:00:07.359 and entertainment. And I really do want to thank everybody 2567 02:00:07.359 --> 02:00:11.039 that's in with us today, Stephanie Thomason, Frank Duran, and 2568 02:00:11.079 --> 02:00:15.399 I want to go back to this caller. But before 2569 02:00:15.439 --> 02:00:18.880 I go back to this caller, K and H Windows 2570 02:00:18.920 --> 02:00:22.439 dot Com. These guys have the most beautiful siding entry doors. 2571 02:00:23.159 --> 02:00:26.319 They're at the home show this weekend. In fact, this 2572 02:00:26.359 --> 02:00:29.359 is a pretty cool deal if you want to get 2573 02:00:29.359 --> 02:00:33.039 a free quote on doors, windows, anything they do. If 2574 02:00:33.079 --> 02:00:34.520 you want to get a free quote, they'll give you 2575 02:00:34.600 --> 02:00:37.279 free home show tickets and you can go there and 2576 02:00:37.319 --> 02:00:39.920 meet them and get a free in house quote. 2577 02:00:39.920 --> 02:00:41.000 It's a really good deal. 2578 02:00:41.039 --> 02:00:43.680 Those tickets are twenty how much of those tickets now, 2579 02:00:43.680 --> 02:00:47.239 anybody know? Twenty thirty bucks whatever? They are free tickets 2580 02:00:47.319 --> 02:00:50.439 up to four, so a family of four. But all 2581 02:00:50.479 --> 02:00:52.119 you have to do is get a quote from them. 2582 02:00:52.239 --> 02:00:54.920 And they've been around since nineteen sixty eight, and we've 2583 02:00:54.960 --> 02:00:59.119 been talking about them since the eighties. I at leach 2584 02:00:59.239 --> 02:01:01.920 Tom has so honestly, you want a great company that 2585 02:01:01.960 --> 02:01:04.119 can come out and give you a bid, They're not 2586 02:01:04.159 --> 02:01:05.960 gonna twist your arm. They're going to tell you about 2587 02:01:05.960 --> 02:01:10.840 all the products Kwindows dot com, K Windows dot Com. 2588 02:01:10.880 --> 02:01:13.720 Now we're going to go back to our caller. He's 2589 02:01:13.720 --> 02:01:15.640 got a place where did he say? Park County? 2590 02:01:15.680 --> 02:01:18.199 Guys? Was that where he said? Said? 2591 02:01:18.239 --> 02:01:19.039 Close to Fairplay? 2592 02:01:19.319 --> 02:01:21.800 Hey, Rand, you're close to Fairplay? Right? 2593 02:01:22.479 --> 02:01:23.760 Yeah, about two miles out. 2594 02:01:23.960 --> 02:01:26.359 But how long has it been? How long has it 2595 02:01:26.399 --> 02:01:27.760 been for sale up there? 2596 02:01:29.680 --> 02:01:30.560 Two seasons? 2597 02:01:30.920 --> 02:01:34.119 Oh my god. So here's the problem. Your realtor's not 2598 02:01:34.239 --> 02:01:35.840 good or it? 2599 02:01:35.920 --> 02:01:38.319 Has he wanted let me ask you this, honestly, has 2600 02:01:38.359 --> 02:01:41.399 he wanted to lower or she wanted to lower the 2601 02:01:41.520 --> 02:01:43.199 price and you don't want to do that? 2602 02:01:44.479 --> 02:01:46.560 No, I have lowered the price. 2603 02:01:50.079 --> 02:01:54.600 So his question is can basically your question was, I 2604 02:01:54.600 --> 02:01:56.720 don't know. If you were referring to one of our folks, 2605 02:01:56.800 --> 02:01:59.720 they would tell you, of course, at no cost, who 2606 02:01:59.760 --> 02:02:01.920 they would use if they were in Park. But neither 2607 02:02:01.960 --> 02:02:04.079 of them are going to go up there or fair Play. 2608 02:02:04.119 --> 02:02:08.279 I'm sorry, Yeah, both of them have. Yeah, so both 2609 02:02:08.319 --> 02:02:10.000 of them, and I'm going to give you the numbers 2610 02:02:10.000 --> 02:02:12.239 they're going to referral. Stephan, you'll give your referral up there. 2611 02:02:12.279 --> 02:02:15.079 But on a more important note, I love what you 2612 02:02:15.119 --> 02:02:18.600 brought up, Frank, really quick when something and Stephanie, both 2613 02:02:18.640 --> 02:02:21.239 of you chime in. But I know this because Frank, 2614 02:02:21.279 --> 02:02:23.920 you sold our house in Castle Rock, I don't know, 2615 02:02:24.000 --> 02:02:26.920 ten years ago, whatever it's been. You actually set the 2616 02:02:26.960 --> 02:02:29.760 price lesson every other one in the neighborhood. You know, 2617 02:02:29.840 --> 02:02:32.720 we had track homes. They're all the same my model 2618 02:02:33.199 --> 02:02:36.000 everywhere else for sale. And it wasn't Clark Farms. That 2619 02:02:36.079 --> 02:02:38.800 was our house in Parker, Red Hawk, our house in 2620 02:02:38.880 --> 02:02:42.239 Red Hawk, our model you know, was selling. I don't 2621 02:02:42.279 --> 02:02:45.039 even remember five hundred thousand, six hundred, whatever it is. 2622 02:02:45.159 --> 02:02:49.279 Numbers don't matter. But you placed it less than all 2623 02:02:49.319 --> 02:02:51.079 the other ones for sale. And I was like, what 2624 02:02:51.119 --> 02:02:51.840 are you crazy? 2625 02:02:52.079 --> 02:02:52.359 Frank? 2626 02:02:52.399 --> 02:02:54.279 What are you doing to me? I want to make 2627 02:02:54.319 --> 02:02:55.920 money on this house. What do you got going? 2628 02:02:56.920 --> 02:02:58.800 But when you were said and done, and listen to 2629 02:02:58.840 --> 02:03:02.319 this rant, when you were said and done, I made more, 2630 02:03:02.560 --> 02:03:05.640 or you made me more than any other model sold 2631 02:03:05.680 --> 02:03:09.520 for So that secret sauce, Stephanie, do you price stuff 2632 02:03:09.560 --> 02:03:11.439 that same way? 2633 02:03:12.000 --> 02:03:15.039 Yes, we definitely look at those comps and kind of 2634 02:03:15.039 --> 02:03:17.399 price according to that. But I do want to chime 2635 02:03:17.439 --> 02:03:20.000 in about one thing. He did say, if that's okay. Yeah, please, 2636 02:03:20.159 --> 02:03:23.600 So I do sell in the mountains, and the mountains 2637 02:03:23.600 --> 02:03:26.960 have been selling a lot slower so before I wouldn't 2638 02:03:26.960 --> 02:03:28.840 be so quick to say maybe the agent wasn't doing. 2639 02:03:28.800 --> 02:03:30.720 What it is seasons too long. 2640 02:03:30.600 --> 02:03:34.520 Not necessarily. There are some sial their specialized property. 2641 02:03:34.800 --> 02:03:37.000 He's not on the grid, right, so there are some. 2642 02:03:36.960 --> 02:03:39.680 Specialized properties up there. But the mountains have definitely seen 2643 02:03:39.840 --> 02:03:44.479 a lot, you know, slower selling times than something sucks, right, 2644 02:03:44.520 --> 02:03:47.319 absolutely so, So I just want to say that. 2645 02:03:47.279 --> 02:03:49.199 So Frank, would I have another question? 2646 02:03:49.239 --> 02:03:51.600 Go ahead, go ahead, Ran, you call go ahead. 2647 02:03:51.640 --> 02:03:54.680 One of the real chures because this house is only 2648 02:03:54.880 --> 02:04:00.720 used by a large like a populi. Yeah, that's big, 2649 02:04:01.600 --> 02:04:07.039 I said. Well, I couldn't purchaser could not get a 2650 02:04:07.079 --> 02:04:10.279 loan because it only has one source of heat inside 2651 02:04:10.319 --> 02:04:10.680 the cattle. 2652 02:04:10.720 --> 02:04:12.319 Well, okay, hold on, I'm just going to put you. 2653 02:04:12.560 --> 02:04:14.359 I got to put you on a hold because I'm 2654 02:04:14.359 --> 02:04:16.000 going to keep you up. We're going to get you help, Ran. 2655 02:04:16.079 --> 02:04:19.079 But what you're saying is not correct. Now listen, you 2656 02:04:19.159 --> 02:04:21.479 might not be able to get in certain kinds of loans. 2657 02:04:21.760 --> 02:04:24.720 I acknowledge that you might not be able to get 2658 02:04:24.800 --> 02:04:28.039 what like you guys helped me out of VH. What 2659 02:04:28.199 --> 02:04:31.600 is it the veterans a VA loan You're definitely not 2660 02:04:31.640 --> 02:04:33.439 going to be able to get. You're not going to 2661 02:04:33.479 --> 02:04:36.239 be able to get a typical loan to buy your property. 2662 02:04:36.239 --> 02:04:38.960 I would agree, wouldn't you guys agree? That doesn't mean 2663 02:04:39.000 --> 02:04:40.920 people can't get a loan to buy your property. They 2664 02:04:41.039 --> 02:04:43.920 get a signature loan, they could borrow from somebody else, 2665 02:04:43.920 --> 02:04:47.520 they could pay cash. So yes, that just does exactly 2666 02:04:47.520 --> 02:04:52.159 what Stephanie said. It brings up. It brings up more 2667 02:04:52.239 --> 02:04:55.560 obstacles to get by selling your property. But I would 2668 02:04:55.560 --> 02:04:58.560 think his properties not being I got to take this. 2669 02:04:58.680 --> 02:05:00.239 But I'm going to tell you what I think 's 2670 02:05:00.279 --> 02:05:02.000 problem is, and I'm gonna ask both of you, and 2671 02:05:02.039 --> 02:05:04.159 then we'll go to break Frank. When you put my 2672 02:05:04.239 --> 02:05:07.560 house up for sale in three days, in three days, 2673 02:05:07.720 --> 02:05:11.479 we had one hundred thousand people walk through it virtually 2674 02:05:11.600 --> 02:05:14.800 with the matter horn, the matter horn three d walk 2675 02:05:14.880 --> 02:05:19.279 through one hundred thousand people in three days walk through 2676 02:05:19.279 --> 02:05:22.920 my house, I would bet there is no marketing whatsoever 2677 02:05:23.319 --> 02:05:25.920 being done on your house but MLS. But hold on, 2678 02:05:28.479 --> 02:05:31.319 you know, rand I simply don't see it anywhere. We 2679 02:05:31.399 --> 02:05:35.600 can't find the address you gave us sixty three Ski Dadler. 2680 02:05:35.680 --> 02:05:37.439 So what I'm gonna have is you're gonna leave your 2681 02:05:37.479 --> 02:05:42.279 information for Suzanne, and Stephanie's going to reach out to 2682 02:05:42.319 --> 02:05:44.680 you and she's basically going to give you an idea 2683 02:05:44.760 --> 02:05:46.680 down there. But here's it. I don't think it's being 2684 02:05:47.479 --> 02:05:50.439 I simply do. You can't even find tax records on it, 2685 02:05:50.479 --> 02:05:53.760 can you, guys. So we're gonna see what we can 2686 02:05:53.840 --> 02:05:55.800 find out rand. But the bottom line is, I don't 2687 02:05:55.800 --> 02:05:58.479 think it's being marketed right. When these two here in 2688 02:05:58.560 --> 02:06:01.920 studio with me, Frank Durand and Stephanie Thomas, they market 2689 02:06:01.960 --> 02:06:06.520 your home through Facebook, through MLS, through Zillow, through realturn 2690 02:06:06.600 --> 02:06:09.960 dot com. It's more than just an MLS listing. You 2691 02:06:10.000 --> 02:06:12.439 know what, if you're selling a two million dollar property, 2692 02:06:12.720 --> 02:06:15.560 you're gonna go to Facebook and you're gonna use You're 2693 02:06:15.560 --> 02:06:18.039 gonna use all the tools out there. You're gonna send 2694 02:06:18.159 --> 02:06:21.680 advertisements for that house to people that can afford to 2695 02:06:21.720 --> 02:06:24.119 buy that house. And I don't think yours is being 2696 02:06:24.159 --> 02:06:27.840 done right, Tim, real quick? What about paper straws? Quick quick? 2697 02:06:29.079 --> 02:06:30.119 Oh? 2698 02:06:30.439 --> 02:06:36.319 Never, No, nope, nothing from Tim. He held for a 2699 02:06:36.359 --> 02:06:38.479 half hour to hang up at the last second. Three 2700 02:06:38.560 --> 02:06:41.319 oh three seven one three A two five five three 2701 02:06:41.399 --> 02:06:43.920 oh three Martino, we'll talk to you tomorrow.