Speaker 1: Yea ripped of.
Speaker 2: News you don't have.
Speaker 3: Come running just as fast as we can.
Speaker 4: Show Shooter's gonna help.
Speaker 5: Comes the Troubleshooter Show.
Speaker 1: No Tom Martinez, Welcome, Welcome, my friends to the only,
Speaker 1: and I mean that, the only show of its kind.
Speaker 1: You know what we do. We solve problems, answer questions,
Speaker 1: take complaints. Our goal in life is to make your
Speaker 1: life just a little bit better. Maybe a bad contractors
Speaker 1: wandered into your domain and taking money from you. Maybe
Speaker 1: you've got some scumbag landlord that can't seem to get
Speaker 1: the furnace or the air conditioner working. That is what
Speaker 1: this show's about. For over forty five years, to the
Speaker 1: tune of well over three hundred drid to million dollars
Speaker 1: in cash, merchandise exchanges and refunds directly and I mean
Speaker 1: it directly due to this show. We're the only show
Speaker 1: that gets directly involved. You realize, if I've got a
Speaker 1: phone number to some dirtbag, I'll try to get them
Speaker 1: on the air. Sometimes they come on, sometimes they don't.
Speaker 1: I'll tell you something else. Businesses in general that do
Speaker 1: come on the air, I generally would say ninety percent,
Speaker 1: maybe even ninety five percent of the time. They have
Speaker 1: a good other side to the story. I'm dealing with
Speaker 1: a consumer right now that I'm not sure what's going on.
Speaker 1: I've got a consumer right now leaving this three ZHO
Speaker 1: three Martino at night. It goes to a voicemail, just
Speaker 1: leaving voicemails constantly, and the guy's starting to drive me crazy.
Speaker 1: I try to call him back to help him out,
Speaker 1: and the guy doesn't pick up. We'll figure out what
Speaker 1: that is. But sometimes people that leave messages at eleven
Speaker 1: thirty at night not to be normal. Frank durand the
Speaker 1: real estate man, you never seemed to sleep. You made
Speaker 1: me just think of this. I think I actually reached
Speaker 1: out to you late at night when you were selling
Speaker 1: my house one time over that whole address thing with
Speaker 1: my neighbor.
Speaker 6: Yeah, Mark, you don't sleep, brother. I don't think I've
Speaker 6: slept in like six years. Man, it's been a while.
Speaker 1: That's crazy. So in studio with me Frank durand the
Speaker 1: real estate man, Stephanie Thomas Real Estate Extraordinary Colorado Springspike
Speaker 1: Peaks Region, and then Todd Terry Apple Air. Todd has
Speaker 1: been a member of our referral list for Oh My God,
Speaker 1: twenty years. I'd have to say that's right. Todd, hit
Speaker 1: that mike button. Would you say twenty years?
Speaker 7: I think it's twenty five years.
Speaker 1: Twenty five years, that's possible. That would be right around
Speaker 1: the start.
Speaker 7: Back in the Father John Day, yep.
Speaker 1: Father John Days. That's going way back. He owns Apple Air.
Speaker 1: They do HVA see they do heating. You guys do
Speaker 1: not do plumbing. Correct? Oh, I forgot you did plumbing?
Speaker 1: Electric or no? So you do the whole Gamut home services? Yeah,
Speaker 1: very cool man. So we'll be talking about that. And
Speaker 1: they have a special they teamed up with Excel as
Speaker 1: an Excel Energy and you can get a whole home
Speaker 1: audit and it's pretty cool. We'll get into that in
Speaker 1: a little bit. I want to get to the phones.
Speaker 1: We got a couple of things going on. I want
Speaker 1: to just a little house cleaning from yesterday, Kelly, when
Speaker 1: you get situated in there, I would like to get
Speaker 1: the guy back on with renewal by Anderson. The problem
Speaker 1: with those windows. I received those pictures. I assume we
Speaker 1: got them over to our expert. I wanted to kind
Speaker 1: of follow up. I think they looked I think the
Speaker 1: window installation looked horrible. I'll just put it. I'll put
Speaker 1: it for what it is. And I think renewal By
Speaker 1: Anderson needs to get this thing fixed before they get paid.
Speaker 1: That's just where I want to go with it. But
Speaker 1: I do want to hear from Nick Gravina. I want
Speaker 1: to hear what he thinks. Three oh three seven one,
Speaker 1: three eight two five five. We have two lines open.
Speaker 2: Uh.
Speaker 1: This one came in yesterday at the end of the show,
Speaker 1: and I knew we'd have to spend some time on it.
Speaker 1: But this sounds horrible. Diane, something's going on with elderly abuse.
Speaker 1: Fill me in. What's happening. What is the relationship to you.
Speaker 1: I hope it's not you.
Speaker 8: No, it's not me. It's my neighbor. And uh, he's
Speaker 8: elderly who he's a disabled veteran, but his mother he
Speaker 8: was living with his mother for like the last ten
Speaker 8: years and then, uh, like a year ago, a year
Speaker 8: and a half ago.
Speaker 1: Diane, you just sparked some curiosity here, elder abuse. It's
Speaker 1: your name, so I assume he's elderly, but he was
Speaker 1: living with his mother. How old is he and how
Speaker 1: old was his mother?
Speaker 8: Well, his mother is still alive and she's like probably
Speaker 8: eighty three or eighty four, and he has to be
Speaker 8: sixty six or so.
Speaker 1: Still And does he still live next door to you
Speaker 1: or no? Yes, he does, Okay, now continue on.
Speaker 9: Well, so.
Speaker 8: His sisters came and took his mother out of the house,
Speaker 8: said that she had to go to some doctor's appointments,
Speaker 8: and so hit her out of the house and never
Speaker 8: brought her back. And then they took her over to
Speaker 8: the younger sister's house. And during this time she fell
Speaker 8: just recently in March, and with two black eyes and
Speaker 8: stitches in her forehead, and.
Speaker 2: So they took her to the hospital.
Speaker 8: And so two officers came to the hospital because of
Speaker 8: she was an elderly person and sure.
Speaker 2: They have to come.
Speaker 1: Did anything become of that? Did anything become of the officers?
Speaker 1: Where are there any charges filed against anybody? No, So
Speaker 1: they think so from the best that you know, they
Speaker 1: think that she possibly did fall or something along those lines.
Speaker 8: Well, she said that she fell at her daughter's house,
Speaker 8: got it, which is in Federal Heights. So he reported
Speaker 8: that to the Federal Heights Police department and they opened
Speaker 8: a case, but he hasn't heard back from them.
Speaker 1: And then what is his first name? What is your
Speaker 1: neighbor's first name?
Speaker 8: Uh, Ricky?
Speaker 1: Does Ricky think that his sister did something?
Speaker 10: Well, they're not.
Speaker 8: He thinks that they're stripped, equity stripping her. So they
Speaker 8: got power of attorney and they got guardianship over the mother.
Speaker 8: And as soon as they got that, then they threw
Speaker 8: into a nursing home. So she's been in a nursing home, okay,
Speaker 8: and she wants to come home. She's coherent enough to
Speaker 8: come home. They were just in court, not I guess
Speaker 8: here maybe in March, and the judge gave the older
Speaker 8: sister guardianship of the mother, but she doesn't. But the
Speaker 8: judge doesn't even know what's going on with a mother.
Speaker 8: So during this last night.
Speaker 1: Diane, I just I like covering all aspects and I've
Speaker 1: got some more questions for you. But is it possible
Speaker 1: that she really, you know, did fall, did hurt herself,
Speaker 1: and it was getting to the point where she probably
Speaker 1: did need twenty four to seven care. So they did
Speaker 1: go through in front of a judge, and it sounds
Speaker 1: like they did everything right. Whether or not the judge
Speaker 1: made the right decision, I don't know, But what I'm
Speaker 1: saying is they got power of attorney, They've they got
Speaker 1: whatever control they needed and put her into a home.
Speaker 1: And by the way, these homes are cheap by any means.
Speaker 1: It's not like there's free homes out there. How is
Speaker 1: that home being paid for?
Speaker 8: Well, I don't know. I think if they're paying for it.
Speaker 8: There's so many things. They evicted their brother, okay, out
Speaker 8: of the house, so he has to be out by
Speaker 8: June thirtieth.
Speaker 1: And that's your neighbor, and yes, okay.
Speaker 8: My opinion is that they're just trying to equity strip
Speaker 8: their mother because they want him out and they're going
Speaker 8: to sell the house. But another counselor from all the
Speaker 8: twenty came and was talking to the mother and or
Speaker 8: the sisters at the house, and he said he didn't
Speaker 8: know why she needed to go to a home, that
Speaker 8: her home was perfectly fine for her to be in.
Speaker 8: And she was.
Speaker 1: But let's not let's not forget she. Let's not forget
Speaker 1: that ane she ended up in the hospital. Has has
Speaker 1: your neighbor gone? Is Ricky gone to see his mother
Speaker 1: in the home?
Speaker 11: Yes?
Speaker 1: Okay? And then what once? What is he relaying back
Speaker 1: to you.
Speaker 8: That his mother wants to come home and they won't
Speaker 8: let her come home. They when he goes to visit her,
Speaker 8: they have a counselor in the room where they where
Speaker 8: she's at, so he can't talk to his mother by herself.
Speaker 1: Yeah.
Speaker 8: They they've gone in and they've taken her check book
Speaker 8: out of her purse. They changed her mailing address from
Speaker 8: her house down to the sister's house.
Speaker 1: I guess the real question. I guess the real question.
Speaker 1: And why you're calling and tell me if I'm incorrect.
Speaker 1: You want to somehow verify that this woman is is
Speaker 1: being taken advantage of. I mean, is that kind of
Speaker 1: what it comes down to?
Speaker 8: Yes, I think she. I think she needs her own
Speaker 8: lawyer so that she can speak because her daughters won't
Speaker 8: let her speak.
Speaker 1: Well, what does that mean? You're your neighbor can go
Speaker 1: see her and speak to her once a week? You said,
Speaker 1: what does that mean? She can't speak for herself.
Speaker 8: She wants to come home and they won't let her
Speaker 8: come home. And there's an Adams County counselors that said
Speaker 8: there wasn't any reason that she couldn't come home when
Speaker 8: she fell out of bed. I think that's what she said.
Speaker 8: She slipped out of bed or whatever.
Speaker 1: But hold on, here's what I want to do. Let
Speaker 1: me here's what I want to do, Diane, because I
Speaker 1: want to I do want to talk to an attorney.
Speaker 1: I want to talk to an estate planner. I want
Speaker 1: to talk to Mackenzie. So let's get Mackenzie on. And
Speaker 1: I am curious. How does someone petition the court if
Speaker 1: they really do feel like they should not be in
Speaker 1: a home. And I'd be curious if we sent somebody
Speaker 1: out there, say with her son, your neighbor, someone that's
Speaker 1: not involved, someone that doesn't care where the money goes,
Speaker 1: somebody that is truly an outside person that talks to her.
Speaker 1: How they would think maybe deputy doc or somebody. But
Speaker 1: let me try to give Mackenzie on. He's a great attorney.
Speaker 1: So we'll take this quick break three oh three seven, one,
Speaker 1: three eight, two five five two lines open. Will be
Speaker 1: right back, hopefully with our expert.
Speaker 3: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 3: dot com.
Speaker 12: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up, free no obligation comparison
Speaker 3: call Compass insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three, seven
Speaker 3: to seven to one.
Speaker 1: Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two.
Speaker 1: All right, three oh three seven one three eight two
Speaker 1: five five. I let you know when the line is open.
Speaker 1: We got a lot of stuff cooking right here. But
Speaker 1: Dan mackenzie, he is our expert when it comes to
Speaker 1: anything of state planning, asset protection. But Dan, I do
Speaker 1: have a question for you, and I'm not saying it's
Speaker 1: going on in this case, and you can ask whatever questions.
Speaker 1: The caller's name is Diane. But Diane's neighbor is the
Speaker 1: son of a woman that he did live with. At
Speaker 1: some point, his sister came and got the mother, and
Speaker 1: I guess moved the mother in with the sister. She
Speaker 1: fell down the stairs. Something happened, She ended up in
Speaker 1: the er, she was bruised up. I mean, you know,
Speaker 1: you can imagine she's eighty six years old. Let's say
Speaker 1: she did fall down the stairs. I don't know if
Speaker 1: anything nefarious happened or not, but regardless, they got power
Speaker 1: of attorney, okay, and they put her into a home.
Speaker 1: What the Sun is claiming now is when he goes
Speaker 1: and visits her in the care facility, and I don't
Speaker 1: know if it's memory care, I don't know what it is.
Speaker 1: But in the home, the bottom line is she is
Speaker 1: telling the son that she doesn't want to be there,
Speaker 1: but no one will let her go home. So just
Speaker 1: what are your thoughts on that? If that's true, what
Speaker 1: would you do next?
Speaker 13: I mean, I would just note that power of attorney
Speaker 13: gives people the ability to make decisions for you, but
Speaker 13: it doesn't take away your ability to make your own
Speaker 13: decisions too. So just because you're wreacting as my agent
Speaker 13: doesn't mean I can't make my own decisions. So that
Speaker 13: is not that should not be a basis for holding
Speaker 13: someone against it, and there will in a care facility
Speaker 13: like that. Normally, if you feel like they're trying to
Speaker 13: make a decision that's harmful to them, you've got to
Speaker 13: get guardianship over them. That does take away that person's
Speaker 13: right to make their own decision.
Speaker 1: And see, I'm wondering, Diane, do you know if they
Speaker 1: actually have guardianship as well as just a medical or
Speaker 1: even an economical power of attorney.
Speaker 8: Do you know the answer to that, Yes, they did
Speaker 8: get guardianship.
Speaker 1: Okay, well there's that that they calculated all of their
Speaker 1: moves to get that guardian.
Speaker 12: Diane.
Speaker 1: I get that, and I'm not saying that didn't happen.
Speaker 1: But I'm just more looking at this from with Dan,
Speaker 1: at least from a legal perspective. Meaning if someone did
Speaker 1: go in front of a judge and was granted guardianship Dan,
Speaker 1: but that person really doesn't think that was right. A
Speaker 1: week later, a month later, what can someone do? If anything?
Speaker 13: Guardianships do require regular reporting. It's not like the court
Speaker 13: just to sign that person is guardian and then says
Speaker 13: good luck and you know, hope we don't see again.
Speaker 14: I mean, the.
Speaker 15: Guardian does have to.
Speaker 13: Regularly the report to the court what's going on, and
Speaker 13: that case would still be open. So Diana, you think
Speaker 13: there's something, I mean, you might have an opportunity. I
Speaker 13: don't know if you were notified about the case. Normally,
Speaker 13: close relatives are supposed to be notified so that they
Speaker 13: can they can submit there. Well, I guess they're not
Speaker 13: a relative, you're a.
Speaker 16: Neighbors that Yeah, she's the neighbor of the sun okay okay, okay, well, well,
Speaker 16: relatives would have a right to participate in that case.
Speaker 8: Two two cases have been filed, with the one with
Speaker 8: the Federal Heights Police because she didn't fall down the stairs,
Speaker 8: she slipped out of bed and so then they took
Speaker 8: her to the hospital and then two officers showed up
Speaker 8: and she said she fell at her sisters, but the
Speaker 8: older sister said she fell at the nursing home.
Speaker 1: Maybe they don't. But maybe she's confused, is my point, Diane.
Speaker 1: I don't know.
Speaker 8: Yeah, but maybe she's not confused.
Speaker 1: I mean that maybe that's true. But wait, hold on,
Speaker 1: And this is why I wanted Dan on Dan. When
Speaker 1: someone tries to get guardianship, I mean, it's not like
Speaker 1: the judge is going to be in cahoots or something.
Speaker 1: I'm not saying that's never happened, but typically speaking, what
Speaker 1: do you have to prove in court? I mean, how
Speaker 1: does that go?
Speaker 13: I mean, yeah, normally my experiences that judges are very
Speaker 13: skeptical and worried about taking someone's rights away to manage
Speaker 13: their own care. So they do proceed pretty carefully. And
Speaker 13: that person who is the subject of the guardianship is
Speaker 13: often included in the case if they can be, and
Speaker 13: if they don't have a lawyer, that they hire their
Speaker 13: assign one, which is, you know, a guardian at item
Speaker 13: situation right like here's it's like almost having a public
Speaker 13: defender working for you. So the process is usually pretty thorough,
Speaker 13: but you know it does there are famous stories about
Speaker 13: abuses happening. So I don't want to completely you know,
Speaker 13: not say you have any valid point, Diane, but there
Speaker 13: should be a mechanism within that guardianship case to maybe
Speaker 13: bring your consern the son's concerns to the court's attention.
Speaker 1: You know, years ago, going to the exact point you
Speaker 1: just made, Dan, you're ars ago, Tom got a call
Speaker 1: and basically ended up getting a person out of a
Speaker 1: home and it took a legal battle and it took
Speaker 1: some other stuff to get done. But it was kind
Speaker 1: of an abusive situation by one of her children, and
Speaker 1: it's just crazy. I wish I could recall the entire story.
Speaker 1: But when you first hear a story like this, you
Speaker 1: do you go, well, man, the judge would have to
Speaker 1: be involved or not care, and a lot of things
Speaker 1: need to happen. But Matt, you just never know, do you? You
Speaker 1: really never know? Would it be? Would it make any
Speaker 1: sense for like her neighbor who was once again the son,
Speaker 1: to hire an attorney or to hire somebody I don't
Speaker 1: know who. Maybe you can help me with this when
Speaker 1: he goes and visits his mom next week to a valuator, that's.
Speaker 8: What he's hoping for. Somebody else from the outside will
Speaker 8: look and talk to her.
Speaker 1: Yeah, without even without possibly without him being president or whatever.
Speaker 1: But I don't even know. Let me can can can
Speaker 1: the guardian actually say no, no one else can go visit.
Speaker 17: No?
Speaker 13: I mean the courts often do, especially at the beginning,
Speaker 13: but I think they can do it at any time.
Speaker 13: As their professional visitors, they go out and see what's
Speaker 13: going on at the house. I mean, they work for
Speaker 13: often the Adult Protective Services Division. So maybe the son
Speaker 13: could contact them and see if they could have a
Speaker 13: role in this, but it would probably be through the
Speaker 13: I don't think you could just hire a lawyer and
Speaker 13: get the one out there. It probably would require some
Speaker 13: sort of action within that guardian.
Speaker 1: You case, well, that's probably what he's got to do.
Speaker 1: But even if they hired a lawyer to represent him, well,
Speaker 1: I guess it would still be his mother. It's so complicated,
Speaker 1: but you think, maybe say that again, who would you
Speaker 1: who do you think they should reach out to?
Speaker 18: You?
Speaker 1: First? Adult Protective Services?
Speaker 13: Yeah, I mean it's it's no reason not to do that.
Speaker 13: I guess for the county where the mother is living,
Speaker 13: we Adult protect the Services there because they're the ones
Speaker 13: that often will send visitors out to people that they're
Speaker 13: concerned about. Yeah, that might be a starting point. And
Speaker 13: then yeah, a lawyer who can potentially file some sort
Speaker 13: of request for the court in the guardianship case too.
Speaker 8: Lawyers that however, every lawyer there have a passage. We
Speaker 8: don't do that. We don't handle that. We don't, we don't,
Speaker 8: we don't, you know, and he's up against he's just
Speaker 8: so frustrated.
Speaker 1: Well, I mean, what do you the lawyer a minute,
Speaker 1: when you say he doesn't handle Diane, When you say
Speaker 1: you talked to he talked to all these attorneys, I mean,
Speaker 1: what attorney would you call dan? I mean, there's got
Speaker 1: to be a lot of attorneys to do this.
Speaker 13: Probably elder log attorney, which is slightly different than an
Speaker 13: the state planning understood, so that, yeah, there is an
Speaker 13: area of log that focuses on elder issues, and this
Speaker 13: might be what guardianships are frequently part of that. He
Speaker 13: might be running into people people who do guardianships but
Speaker 13: don't necessarily do ones that are contested. I mean, this
Speaker 13: is like a contested case.
Speaker 19: That's a that's a level up.
Speaker 1: Yes, I know what. I know somebody that does these
Speaker 1: and it's the Harris Law Firm. They do elder abuse cases. Okay,
Speaker 1: so you might call and talk to them, but i'd
Speaker 1: call I'd listen to with dancing, because if you can
Speaker 1: get adult services involved, you're not gonna have or he's
Speaker 1: not gonna have much of a cost to it. You
Speaker 1: call up a big law firm like the Harris Law Firm,
Speaker 1: I mean you're gonna be He's going to be four five,
Speaker 1: six hundred bucks an hour, and who knows what's going
Speaker 1: on there. I have no idea his financial means.
Speaker 8: Well, he said he's called the police, two police departments.
Speaker 1: Uh, well, what do you expect the police to do?
Speaker 8: He's called the governor's office, he's called he's just trying
Speaker 8: to reach out to somebody that'll listen, that will say, okay,
Speaker 8: we have somebody that will go investigate an elderly person
Speaker 8: abuse case. Just go talk to her, you know, is
Speaker 8: she really.
Speaker 1: Is she saying that? Now, wait a minute, Diane, there
Speaker 1: wasn't one thing you've told me during the whole conversation
Speaker 1: with or without our expert on Dan mackenzie. Where I
Speaker 1: heard about abuse? I heard that she fell here or
Speaker 1: maybe she fell there. But where do you think the
Speaker 1: abuse comes in?
Speaker 20: Well?
Speaker 1: Do you think do you really think sister beat up
Speaker 1: her mother?
Speaker 8: Can't make no phone calls?
Speaker 1: Do you really think this sister beat up her mother?
Speaker 8: No, I don't think the sister beat up the mother.
Speaker 8: I'm saying that for them to take her out of
Speaker 8: her home, I got you, and to put her somewhere
Speaker 8: else where she.
Speaker 10: Is still good.
Speaker 1: I got you, I got you. But please understand, they
Speaker 1: did go through a judge, they did go through a lot.
Speaker 1: I would do exactly what Dan said. I'm gonna have
Speaker 1: give you the Harris Law Firm number two if you
Speaker 1: want to call an attorney, but you're not gonna find
Speaker 1: Once again, I don't know his means. I don't know
Speaker 1: if he can actually afford this kind of attorney. But
Speaker 1: I bet they would talk to you and give you
Speaker 1: some advice and then just like Dan said, call adult
Speaker 1: Protective Services. That could be a really good starting point
Speaker 1: in whatever county she's in right now in that home.
Speaker 1: By the way, Dan McKenzie, asset protection, pro probate, you
Speaker 1: can do wills, you can do trust, you can do everything.
Speaker 1: I love the fact we wrap it up into asset
Speaker 1: protection because no matter what that really is, what a
Speaker 1: good will or trust is. It protects the kids, which
Speaker 1: is probably your biggest asset, and then it protects every
Speaker 1: financial tool you have. Dan, And you know I love
Speaker 1: everything you do.
Speaker 17: Man, thank you.
Speaker 1: Yeah, and you can go ahead Dan.
Speaker 13: That it can why people to hear asset protection, they're
Speaker 13: kind of thinking the rich and famous, but a lot
Speaker 13: of people do stuff. You know, people form companies, you're
Speaker 13: buying insurance, you know, you know, you don't.
Speaker 15: You don't just like.
Speaker 17: Spending money on insurance.
Speaker 13: You're aware, like lawsuits are always a risk for everybody.
Speaker 1: So it's something thing about, No, it's something to think
Speaker 1: about big time. How about people whose parents are getting
Speaker 1: elderly and they want to start thinking of maybe a
Speaker 1: little medicaid protection from Uncle Sam taking everything they've made
Speaker 1: over the years. I'm just kind of throwing stuff out there.
Speaker 1: These are the kind of conversations you have with Dan,
Speaker 1: and you can reach Dan it eight three three co plans,
Speaker 1: Colorado Plans eight three three c O Plans. I appreciate
Speaker 1: you coming on Dan as always. Everybody hanged tight. Two
Speaker 1: lines open we have. Oh good, we got Mario up.
Speaker 1: We're going to talk about a problem with the windows
Speaker 1: yesterday and a lot more after that.
Speaker 3: Three oh three Martino, go with a sure thing Denver's
Speaker 3: best roofer Excel roofing dot com.
Speaker 12: You don't pay a cent until you're content.
Speaker 3: Time for an insurance checkup free, no obligation comparison call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three, seven to
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance. Three oh
Speaker 3: three nine two zero sixteen twenty two.
Speaker 1: All right, one line open three oh three seven one
Speaker 1: three A two five y five A Mario, hold on.
Speaker 1: We're trying to get Nick Ravina up. We sent him
Speaker 1: those pictures, but honestly, I think the installation job is
Speaker 1: absolutely horrible. I think it's horrible by renewal by Anderson,
Speaker 1: But I want to I can't imagine Nick's gonna say
Speaker 1: anything else. He might not put it in the exact
Speaker 1: same words I did. Hey Dan, what's your comment on
Speaker 1: that elderly abuse call? Hey Dan?
Speaker 2: Oh?
Speaker 21: Yeah, can you hear me?
Speaker 2: Okay, yeah, I got you.
Speaker 1: Man, Go ahead, sir, Hey.
Speaker 21: Mark, listen up. So I just had a thought the
Speaker 21: son the disabled veteran, if he's truly a disabled veteran
Speaker 21: and he's connected to the VA right now, then there
Speaker 21: should be some advocate within the VA that he can
Speaker 21: go to because he's being evicted from that home and
Speaker 21: being a disabled veteran, there are requirements when he's living
Speaker 21: with somebody in terms of giving him a safe place
Speaker 21: to live and all those kinds of things. So there
Speaker 21: may be an angle in there where you know what
Speaker 21: I'm saying, Yeah.
Speaker 1: Who do you think?
Speaker 2: So?
Speaker 1: How would you? I just I know very little about that.
Speaker 1: I know, once you're in the system, you probably do.
Speaker 1: I mean, like literally, he might have a phone number.
Speaker 1: He might not be in the system at all, though,
Speaker 1: But you're right, in fact, I'm sure she's still listening
Speaker 1: if he does have an advocate. Let me ask you
Speaker 1: this though, Dan, If he doesn't have an advocate right now,
Speaker 1: but is truly a disabled veteran, who would he reach
Speaker 1: out to do we even start that process not just
Speaker 1: for this but for his whole life?
Speaker 21: Right so he would want to contact the DAV disabled
Speaker 21: American veterans. It's it's part of the VA system, but
Speaker 21: they are the ones who manage the benefits that you're
Speaker 21: entitled to when you are connected to the VA.
Speaker 1: I got it right here. Look look man, that was
Speaker 1: so that was This is great information, man, dav Denver.
Speaker 1: It's right down on Callfax. It's a big well, it's
Speaker 1: not a huge building, but it's a big building seven
Speaker 1: two zero three seven nine thirty four h five. That
Speaker 1: is a great starting point. Once again, I mean, I
Speaker 1: don't know if there's anything the fairy is going on.
Speaker 1: I don't know if this was the right thing for
Speaker 1: that woman. I would like to find out, but this
Speaker 1: is a great starting point for this guy in general,
Speaker 1: if he doesn't already have an advocate.
Speaker 16: That's right.
Speaker 1: Are you a disabled vet?
Speaker 2: Yes?
Speaker 21: There I am.
Speaker 1: And where did you get disabled? If you don't mind
Speaker 1: me asking? And what service.
Speaker 2: I was in?
Speaker 21: The Navy. I was in the First Gulf War back
Speaker 21: in the early nineties. Yeah, and I was exposed to
Speaker 21: oxes from burn pits and chemical agents back back then.
Speaker 21: So I deal with my whole nervous system has been
Speaker 21: affected by this, and I live with large amounts of
Speaker 21: pain every day.
Speaker 1: So let me ask you, Dan, how is Uncle Sam
Speaker 1: honest to god man? How is Uncle Sam taken care
Speaker 1: of you when it comes to this. I mean, I
Speaker 1: understand just the fact that they, you know, the burn
Speaker 1: pits are horrible. There's a lot of people affected just
Speaker 1: like you. So let's and I just want to put
Speaker 1: that aside, meaning that happened. But how now that that's
Speaker 1: happened and you're dealing with that on a daily basis,
Speaker 1: how does Uncle Sam take care of most of you guys?
Speaker 10: I will have to say that.
Speaker 21: Unfortunately, it's a pretty Uh, it's very individually based on
Speaker 21: what your experience is.
Speaker 2: Going to be.
Speaker 21: Okay, it depends on.
Speaker 17: What VA.
Speaker 21: Office or you know, medical center that you visit and
Speaker 21: what staff is going to be, you know, working with you,
Speaker 21: because it's very inconsistent with the VA. Fortunately for me,
Speaker 21: I'm connected up in northern Colorado, so I I go
Speaker 21: to Cheyenne, Via for most of my major things, and
Speaker 21: then I use the Lovely and VA as their satellite
Speaker 21: office for some of the day to day kind of
Speaker 21: you know PCP type stuff. So primary care.
Speaker 15: Wow.
Speaker 21: But in any case, I have received fairly good care,
Speaker 21: except for the fact that it is painfully slow, especially
Speaker 21: when you're going through the diagnostic space. It's taken me
Speaker 21: almost three years to actually get service connected, and I've
Speaker 21: been dealing with this pain for twenty five years. That's
Speaker 21: started in ninety.
Speaker 15: Four, So you know it's slow.
Speaker 21: But once you start getting the ball rolling and start thinks,
Speaker 21: things start happening. I have been taken care fairly well.
Speaker 1: So you've got basically you're saying you've got to stay
Speaker 1: on it. You've got to stay on them and advocate
Speaker 1: for yourself and things will move along. If if you're
Speaker 1: in an office, it gives a crap because it sounds
Speaker 1: like an office in Denver. And I'm just throwing that
Speaker 1: out because I assume it's a lot bigger, might be
Speaker 1: a little harder to deal with.
Speaker 21: Well, when he calls, if they actually home or he
Speaker 21: actually is a resident of Denver, then that's the right
Speaker 21: office to call. That if he's not a resident they
Speaker 21: have They usually have advocates in almost every city in
Speaker 21: the area, so it's not easy to access them. Hey
Speaker 21: you know I have two or three Yeah, yeah, yeah,
Speaker 21: definitely thanks for.
Speaker 1: The information, but also thanks for the service. That really
Speaker 1: big time. Dan. I remember that war that was the
Speaker 1: original shock and awe. That guy's probably close to my age,
Speaker 1: maybe a little older, but I remember that Kuwait deal
Speaker 1: and we rolled in that first bush Man like they
Speaker 1: just blew them up and the war was over. But
Speaker 1: those guys were over there for a long time, you know,
Speaker 1: setting up in a long time over But that was
Speaker 1: like the first war of my life that I remember,
Speaker 1: and it was probably one of the first wars that
Speaker 1: was televised. Like the whole damn thing was televised, or
Speaker 1: at least the parts they wanted us to see. June's
Speaker 1: got a problem with the car, and then we're gonna
Speaker 1: get to Mario as well. Mario. The only reason I'm
Speaker 1: making you hold man is I want to get our
Speaker 1: expert on. I'll start working on that hold tight, brother.
Speaker 3: Go with a sure thing. Denver's best roofer Excel roofing
Speaker 3: dot com.
Speaker 12: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free no obligation comparison
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: to seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate man
Speaker 3: dot Com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two.
Speaker 1: All right, three oh three seven one three eight two
Speaker 1: five five. We've got a lot cooking here, June. I
Speaker 1: promise we're going to get to this issue with your
Speaker 1: towning country. And Mario, Nick Ravina, who I sent over
Speaker 1: the pictures, uh, just texted me. He's going to be
Speaker 1: available soon, but he's finishing some thing up. So both
Speaker 1: of you right afterwards. We're going to get to but
Speaker 1: really quick. Mario. I looked at those pictures. I think
Speaker 1: that that's on the inside of the windows that renewal
Speaker 1: by Anderson installed, right, Yes, I think it looks absolutely horrible,
Speaker 1: I mean, like straight up horrible. But I do want
Speaker 1: to get Nick's thoughts on that, So let me put
Speaker 1: you back on holding. We'll get him on over the
Speaker 1: big break and then June we'll get to that town
Speaker 1: and country. But while I'm thinking about it, what is
Speaker 1: the issue with the service? What happened?
Speaker 15: Let's kick k So.
Speaker 22: I brought my car in to get fixed, and it
Speaker 22: got fixed. But after I brought it home and looked
Speaker 22: at the car, I noticed that there was some damage
Speaker 22: in the front of my car.
Speaker 3: After you picked it up, go with a sure thing
Speaker 3: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 3: a cent until your content time for an insurance check
Speaker 3: up free no obligation. In comparison, call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three all three seven to seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the Real estate Man dot com to list your
Speaker 3: home with Remax Alliance three all three nine two zero
Speaker 3: sixteen twenty two.
Speaker 4: Ripped up bad news you needed who.
Speaker 23: You don't have?
Speaker 4: Come running as fast as we can. Show Shooter's gonna help.
Speaker 18: Come man, This is.
Speaker 5: The Troubleshooter Show. No Tom Martinez, Welcome.
Speaker 1: My friends to the only show of it's kind where
Speaker 1: we tackle any issue you need help with. I don't
Speaker 1: care if it's a bad contractor or you think someone
Speaker 1: is abusing somebody that's elderly, anything we try to get
Speaker 1: involved in. During the break, we were kind of talking
Speaker 1: about that call. I'm not gonna dive back into it,
Speaker 1: but the reason I bring it up. If you go
Speaker 1: to YouTube dot com type in Troubleshooter Network when we're
Speaker 1: on breaks, you can actually see us. But on top
Speaker 1: of that, you can actually hear us when I'm not
Speaker 1: doing a live commercial. We kind of cut to what
Speaker 1: we're talking about, and I kind of went around the
Speaker 1: room and I was curious if you heard that call
Speaker 1: if not listen to the first hour. But someone called
Speaker 1: up and they thought someone was being abused because they
Speaker 1: wanted to come home from a care facility of some sort.
Speaker 1: I'm not even sure if it was memory care what
Speaker 1: we're talking but that person fell down or apparently fell
Speaker 1: down and had some issues and one of the siblings
Speaker 1: decided it was time for a home. But the other
Speaker 1: sibling doesn't like that. He visits his mother and the
Speaker 1: mother always wants to come home. And we were talking
Speaker 1: about that a lot of times, and we're going to
Speaker 1: try to We're going to try to look into that
Speaker 1: a little more. But a lot of times what happens is, yeah,
Speaker 1: of course they want to come home, but that doesn't
Speaker 1: mean they're capable of taking care of them. That person
Speaker 1: ended up in the hospital because they either fell out
Speaker 1: of bed or fell somewhere. There was multiple stories on it,
Speaker 1: but at some point it's probably simply not to be
Speaker 1: safe unless you know what you're doing taking care of
Speaker 1: somebody like that. But I don't know. Those calls are
Speaker 1: kind of curious to me. Now I want to talk
Speaker 1: real quick. Then we're going to go to June, David
Speaker 1: and Bill. Hey, Kelly, are you there? Do me a favor.
Speaker 1: I want you to open up line two Mario until
Speaker 1: I hear back from Nick because I really want him
Speaker 1: at the same time, Yeah.
Speaker 24: He hasn't texting me back yet about when he can
Speaker 24: get on.
Speaker 1: Yeah that's fine. So like what I'm saying is, let's
Speaker 1: free up line two. I got you, So we'll have
Speaker 1: one line open three oh three seven, one, three eight,
Speaker 1: two five five. We have got a plethora of questions here.
Speaker 1: I'm going to finish up with June right after this.
Speaker 1: But Todd Terry, we were talking about the break. You
Speaker 1: guys do a whole home energy audit. Todd is with
Speaker 1: at Actually you've owned Apple Air, been on a referral
Speaker 1: list for twenty five years. But the energy audit sixty
Speaker 1: percent of it is paid for by, say, example, Excel Energy.
Speaker 7: Right, that's correct.
Speaker 1: Get closer to that mic for me.
Speaker 7: That's correct. Mark in home energy audit of Excel Energy
Speaker 7: will pay up to sixty percent of the costs of
Speaker 7: the audit up to two hundred dollars for gas customers
Speaker 7: customers that are homes are heated by gas.
Speaker 1: So listen to this, folks. So after that discount, let's
Speaker 1: get to the nuts and bolts, Tom or Todd. Is
Speaker 1: it like five hundred and then minus two hundred? What
Speaker 1: is the net cost if they're Excel Energy customer, four.
Speaker 7: Hundred and fifty dollars for an energy audit. If they're
Speaker 7: a gas customer.
Speaker 1: And then they get two hundred.
Speaker 7: Off, they get two hundred dollars off.
Speaker 1: So they only net two fifty for the whole thing.
Speaker 7: That's correct.
Speaker 1: Now listen to what these guys come out and do
Speaker 1: it at your house and think of air conditioning. You're
Speaker 1: getting ready to turn that on. How much of that
Speaker 1: air conditioning leaves your house. What do you guys do
Speaker 1: for that two hundred and fifty bucks.
Speaker 7: We go in and do a whole home energy assessment.
Speaker 7: We'll make recommendations for the on the heating and cooling,
Speaker 7: on your appliances, on infiltration, the will do a complete
Speaker 7: analysis of the duct system and basically you'll leave with
Speaker 7: a complete report of your performance of your home.
Speaker 1: And Excel picks it up. Now, do you do like
Speaker 1: any kind of weather ceiling during that?
Speaker 7: We absolutely do.
Speaker 1: We do so like around doors, windows, you do the
Speaker 1: weather ceiling. Yeah, how about insulation.
Speaker 7: Insulation in the attic.
Speaker 1: Hey listen to what you say. Two hundred and fifty
Speaker 1: bucks insulation, weather ceiling around the house. Then a full report.
Speaker 1: They're going to make sure your registers are doing what
Speaker 1: they're supposed to do. And you set that little what
Speaker 1: is that a reverse air box.
Speaker 7: It's it's a blower door test. So we will extract
Speaker 7: all the air out of the home and see where
Speaker 7: it's coming in, and we'll go and retreat and find
Speaker 7: where the infiltration is and make recommendations for sealing those
Speaker 7: those areas.
Speaker 1: And you'll test the efficiency of say the air conditioner
Speaker 1: that is correct.
Speaker 7: If the air conditioner the.
Speaker 1: How about like let's say you go look at the
Speaker 1: cadenser outside and it's packed full of like leaves from
Speaker 1: winter cotton.
Speaker 7: Cotton is a big one. Cotton's a big one, Yes,
Speaker 7: from the cottonwood trees.
Speaker 1: You guys blow that out.
Speaker 7: Absolutely, we clean it out.
Speaker 1: It's and it's all part of the two hundred and fifty.
Speaker 7: Absolutely, it's the weather.
Speaker 1: Ceiling in the insulation that gets me and Excel. This
Speaker 1: is one of those benefits that there's a lot of
Speaker 1: people that have Excel and they're lucky because I don't
Speaker 1: have Excel. We've got black Hills or whatever. And they
Speaker 1: almost offer nothing ever for anything, right, But Excel does
Speaker 1: offer a lot of these rebates, so you can sign
Speaker 1: up for that. Listen three oh three seven three three
Speaker 1: twenty eight thirteen. I've known Todd for at least fifteen
Speaker 1: twenty years, maybe even longer, quite frankly, and you actually
Speaker 1: did one of my AC units when we first moved
Speaker 1: to frightdown. In fact, I think you literally installed it.
Speaker 7: I think I did too, Mark.
Speaker 1: Yeah, that was really cool, man. And that unit's still
Speaker 1: up and cruising like one hundred percent.
Speaker 7: That's good.
Speaker 1: Yeah, it's our upstairs unit. So here's the good news.
Speaker 1: When the kids moved out, that unit was for upstairs.
Speaker 2: Huh.
Speaker 1: We were able just to turn it off. We just
Speaker 1: simply don't use it. So our energy bill went down.
Speaker 7: Oh fantastic.
Speaker 1: All right, So you can go to appleair dot com
Speaker 1: as well. You got an E at the end, right,
Speaker 1: that's correct, Appleair with that E at the very end
Speaker 1: dot com or three oh three seven three three twenty
Speaker 1: eight thirteen. You should get that book the four fifties
Speaker 1: a great price, but then with a two hundred dollars rebate.
Speaker 1: That's incredible. Hey, June, let's go. Let's go back to
Speaker 1: this car issue. So you bring it to a shop,
Speaker 1: you pick it up. You didn't notice when you picked
Speaker 1: it up, but you get the car all the way
Speaker 1: home and you notice damage on the front. I want
Speaker 1: you to explain what the damage looked like, Like someone
Speaker 1: dropped a tool on it, or like a car backed
Speaker 1: into it. It kind of explained everybody listening what it was.
Speaker 22: Yeah, yes, it just looked like a truck or somebody
Speaker 22: maybe with a pole or something. I don't know. Somebody
Speaker 22: backed into it.
Speaker 1: Somehow, and where was it on the car, the front
Speaker 1: or the back. Where was it?
Speaker 22: Well, it was on the front right corner, I believe.
Speaker 1: And how come you didn't see it? You walked up
Speaker 1: to the driver's side basically and didn't even see that
Speaker 1: side of the car till you got home parked and
Speaker 1: then walked into your house and you pass that side
Speaker 1: of the car.
Speaker 22: Yeah, I mean I saw it the next day, and
Speaker 22: then I called the shop and he said, well, you
Speaker 22: can either bring it in when you get that next inspection,
Speaker 22: or you can bring it in tomorrow or today whenever
Speaker 22: that was. So I brought it in. I said, let's
Speaker 22: just let me just bring it.
Speaker 8: In and show you.
Speaker 1: And what did you say when he looked at it?
Speaker 1: He said, yeah, it looks like a fresh mark.
Speaker 22: He did, he said, yeah, it looked like a fresh mark.
Speaker 22: He goes, okay, So he was pretty good. I mean
Speaker 22: their shop is pretty good, and you know, it seemed
Speaker 22: like he was going to fix it and stuff. And
Speaker 22: then I didn't notice that he made some calls to
Speaker 22: me that I didn't get, so I got to call
Speaker 22: him back. But I also noticed something in the back.
Speaker 22: So I'm just wondering. I'm just more like the situation.
Speaker 1: So Ultimately, you've got a question. You've got a question.
Speaker 1: In general, a lot of people don't understand when you
Speaker 1: have when your car is given to someone into their custody,
Speaker 1: like when you drop it off at a shop. There's
Speaker 1: a couple of things here. Let me ask you this.
Speaker 1: If you dropped it off and there was a hailstorm,
Speaker 1: do you think that they would be responsible. No, nope,
Speaker 1: that's right. They would not be responsible. Now if they
Speaker 1: told you, hey, June, while we have the care and
Speaker 1: custody of your car, we're going to actually keep it
Speaker 1: inside so nothing happens, and they didn't keep it inside
Speaker 1: and then there was hail damage, they would be responsible.
Speaker 1: Now we need to figure out what happened. There's a
Speaker 1: big difference between if a tool dropped on it, something
Speaker 1: that happened in their shop that they created, or if
Speaker 1: someone backed into you, or if they backed into somebody
Speaker 1: with your car. Without knowing those questions, I'm not sure
Speaker 1: how we would prove anything. If they attempted to turn
Speaker 1: it over to what's called their garage keeper's policy, and
Speaker 1: the garage keepers denied it, then there's probably no proof
Speaker 1: out there. Do they have cameras around the facility, I
Speaker 1: don't believe.
Speaker 22: So, because they have a very tight it's a very
Speaker 22: small parking lot. They have tons of cars in there.
Speaker 1: So after talking to the manager or owner and showing
Speaker 1: the damage and he acknowledged it looks fresh. What was
Speaker 1: your impression of where the conversation was left. Did you
Speaker 1: think he was going to do something like fix it
Speaker 1: or what was your impression of his reaction?
Speaker 22: Yeah, my impression of his reaction was that he was
Speaker 22: going to do something, but.
Speaker 1: Then nothing happened. What is the last conversation you had
Speaker 1: with him?
Speaker 22: Well, and I think I was looking at my phone
Speaker 22: log yesterday and I think I did see that he
Speaker 22: had called, but I didn't see that before. So I'm
Speaker 22: My impression is he's going to fix it. I want
Speaker 22: to mention the backside, but he may not be amenable
Speaker 22: to that, but I just want to. My impression is
Speaker 22: I want to see what he's going to do.
Speaker 1: Do you have a picture of the damage? I do,
Speaker 1: Can you hold let me put you on old I
Speaker 1: got to take this break. Anyhow, send it to well Kelly,
Speaker 1: You'll tell you where to send it. I want to
Speaker 1: look at the picture of the damage. I'm curious if
Speaker 1: it looks like a car, or if it looks like
Speaker 1: a tool, or maybe if she was getting an oil
Speaker 1: change the thing you push up under the car. I mean,
Speaker 1: I'd like to see what it looks like. And then
Speaker 1: Davi's got a question on a reverse mortgage, Bill's got
Speaker 1: a contractor issue, and a lot more After this.
Speaker 3: Go with a sure thing Denver's Best roofer Excelroofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven to
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two.
Speaker 1: Alright, three oh three seven one three A two five five.
Speaker 1: As soon as I get those picks of that car,
Speaker 1: I'm going to try to even get them up on
Speaker 1: our YouTube channel, and then we're going to get her
Speaker 1: back on hopefully give her some good advice. I'm hoping
Speaker 1: they step up, but I'd like to see what kind
Speaker 1: of damage it is. Now David's been holding for a
Speaker 1: while in a reverse mortgage question.
Speaker 11: Go ahead, David, thank you, Yes, I have I have
Speaker 11: a question in general. I'm planning on purchasing a house
Speaker 11: very soon, within a couple of months. It's it's a
Speaker 11: state of being built. Sure, I'm sixty six years old.
Speaker 11: If you have a general death that you can guess
Speaker 11: for me that I could collect to a government sponsored
Speaker 11: reverse mortgage plan. Let's say when I'm seventy, and let's
Speaker 11: say the house is worth seven hundred thousand at that point.
Speaker 1: Well, when you're seventy, you'd probably be able to tap
Speaker 1: into almost fifty percent of that equity.
Speaker 11: And so what would that look like in monthly payments?
Speaker 11: Is there such a thing as they structure something?
Speaker 1: Yeah, they could calculate. They could calculate it based upon
Speaker 1: what your what the average death would be at at
Speaker 1: a mail I don't know if that's eighty three, I
Speaker 1: don't know what that is, but they would calculate it
Speaker 1: than do the division. Then you would basically get that
Speaker 1: check or even better yet, you would just why not
Speaker 1: just do a line of credit that you can use.
Speaker 1: And the reason I say that on the line of
Speaker 1: credit is that line of credit will will grow. So
Speaker 1: let's say let's say you have a three hundred and
Speaker 1: fifty thousand dollars line of credit each year that will
Speaker 1: grow the same rate as the interest. So if the
Speaker 1: interest is five percent, I mean you'd be looking at
Speaker 1: growing that line of credit about twenty thousand dollars each year,
Speaker 1: so you would have more and more available compared to
Speaker 1: getting those checks. I mean it would still even grow
Speaker 1: with those checks. Does that make sense to you?
Speaker 11: You know, that's that's over my head, to be honest
Speaker 11: with you. So I thought it was a different type
Speaker 11: of arrangement where you get a monthly check. If you
Speaker 11: were to live extraordinarily long, you'd still continue to get
Speaker 11: those checks.
Speaker 1: Well, that's more of a let's do this. Let's get
Speaker 1: John Clayson for this guy, Kelly, Yeah, let's get John on.
Speaker 1: I think I don't think they do it the way
Speaker 1: you're thinking, But let's ask John. I mean that sounds
Speaker 1: more of like an annuity product. What age are you
Speaker 1: gonna buy the house.
Speaker 11: At at sixty six? And I didn't intend to stop
Speaker 11: working until seventy? Yeah, and that the house is being sold,
Speaker 11: it's a new build. It's being sold out for six
Speaker 11: sixty or six hundred and sixty thousand. Yeah, I'm just
Speaker 11: gonna get this to me worse seven probably four years.
Speaker 1: Yeah, that'd be right. But you're not gonna buy it
Speaker 1: with the reverse mortgage, right? Are you gonna buy it
Speaker 1: like cash or or go ahead with cash? Yeah, and
Speaker 1: then you would convert to you would basically sell it
Speaker 1: back to yourself using your reverse mortgage.
Speaker 2: Right.
Speaker 15: But I thought I was selling to the government.
Speaker 11: I thought they were giving me money on it.
Speaker 1: Now they're government back. There's a lot of regulations I'm
Speaker 1: gonna have. I'm gonna have John on in a second,
Speaker 1: but I'll tell you a few basics everybody else out there.
Speaker 1: So one people think because the government is kind of involved.
Speaker 1: There's two things. One, you can only charge so much,
Speaker 1: whatever those amounts are, whatever those percentages are. Whoever's doing
Speaker 1: the loan can only charge so much. But where that
Speaker 1: confuses a lot of people, other people can save you
Speaker 1: a lot of money. The guy I'm getting on John
Speaker 1: with CMG. They're actually the bank. They do their own loans.
Speaker 1: They're not like resellers of loans like a lot of people.
Speaker 1: So they're like the direct lender, and they can save
Speaker 1: you money on a reverse mortgage. But the government did
Speaker 1: make it to where people can't extremely overcharge you. Let
Speaker 1: me lock you in. Hey, John, how does that work
Speaker 1: on the most you can charge for reverse mortgage? I
Speaker 1: know you guys don't do that, but what is allowable?
Speaker 10: Well, they allow it to It's usually depending on the
Speaker 10: loan size, but they the Rich Nation fees usually kept
Speaker 10: at six thousand. But it's the mortgage insurance fee that's
Speaker 10: the most expensive.
Speaker 2: And that's really depends on what your loan amount's going
Speaker 2: to be.
Speaker 1: Got it And that's where you guys just I mean,
Speaker 1: but you guys can do better than almost anybody out
Speaker 1: there on a reverse Is that correct?
Speaker 10: We can, Yes, we can lower that origination fee and
Speaker 10: we do that all all now.
Speaker 1: Now listen to this question. So let's let's go through
Speaker 1: the options real quick. He's sixty five, he's going to
Speaker 1: pay cash for it. When he's seventy, he's going to
Speaker 1: turn around and do a reverse mortgage on it. So
Speaker 1: on one hundred percent of it, and at age seventy
Speaker 1: he would get pretty close to he'd get close to
Speaker 1: fifty percent. What would you get as of right now
Speaker 1: like forty seven.
Speaker 10: What No, No, probably forty five, forty five.
Speaker 1: So he'd get so he get forty five, and then
Speaker 1: the options would be you have a line of credit
Speaker 1: for that equity, and that line of credit would grow
Speaker 1: along with that interest rate. So what what would that
Speaker 1: be right now? How much with that line of credit
Speaker 1: roughly grow each year?
Speaker 2: Uh? Well, it grows.
Speaker 10: Actually, what it does. It increases by the size of
Speaker 10: the mortgage insurance. So and it's really it grows because
Speaker 10: you get older, but it grows by about you know,
Speaker 10: it grows by about you know, two percent.
Speaker 15: A month on there.
Speaker 10: Okay, so it grows grows quite a bit. If you're
Speaker 10: not using it, it.
Speaker 1: Grows a lot if you're not using it. Now what
Speaker 1: are you? What are your options? John? On monthly checks?
Speaker 1: So instead of getting the line of credit, how does
Speaker 1: the bank or how does cmg in this case, how
Speaker 1: do they actually factor? Is there any product with reverse
Speaker 1: mortgage where you get guaranteed a certain amount till the
Speaker 1: day you die? Or that does not exist?
Speaker 18: Exactly, it doesn't exist.
Speaker 10: And then we run in It depends on the age.
Speaker 2: It's called the tenure.
Speaker 10: But you can do Okay, you're guaranteed this much per
Speaker 10: month when we run it, you know, based on age
Speaker 10: and value the house and things like that. But it's
Speaker 10: guaranteed for the rest of your life, and you can
Speaker 10: also do different things. If you needed more, we can
Speaker 10: run that number and say, okay, this will last you
Speaker 10: for twelve years and then you're out.
Speaker 1: So there is a product.
Speaker 10: There's many options.
Speaker 1: So there is a product that could just yeah, basically,
Speaker 1: you know, the guy lives till one hundred and fifteen,
Speaker 1: he's going to get that same amount till the day
Speaker 1: he dies.
Speaker 10: Hey they dies.
Speaker 1: Yeah, I didn't know that. It's almost like an annuity.
Speaker 15: Yeah, it is.
Speaker 10: And then you can do it many different ways where
Speaker 10: you can take a lump some say you needed twenty
Speaker 10: or thirty grand out first and then see what it'll
Speaker 10: give you on on a monthly basis. So a lot
Speaker 10: of options with the reverse mortgage as far as over.
Speaker 1: That name of that product, well, it's a reverse mortgage.
Speaker 1: But the company I would go through is John. I
Speaker 1: literally use John at CMG. John, I say this in
Speaker 1: your spots I do for you. How many billions do
Speaker 1: you guys do a month?
Speaker 10: Or we're about three billion across the country.
Speaker 1: So think about that. First of all, if you're listen
Speaker 1: on a podcast or YouTube, you can call John up.
Speaker 1: He can help you with these products all over the
Speaker 1: country anywhere. What that phone number John's at three oh
Speaker 1: three eight eight two six' six seven nine or his
Speaker 1: website so, Easy partner In lending dot Com partner In.
Speaker 1: Lending but he's happy to answer any questions for anybody.
Speaker 1: Listening but the bottom line, is AND i really want
Speaker 1: to drive this. Through he doesn't go. Out typically a
Speaker 1: mortgage broker goes, out they shop. You here's your credit,
Speaker 1: score here's your, income here's you and they get interest.
Speaker 1: Rates then they basically mark it up and make this.
Speaker 1: SPREAD i, mean is that an easy way to say, It, John.
Speaker 10: Yeah it's a very easy way to say. It they'll,
Speaker 10: do you, know shop to many different brokers and you
Speaker 10: don't know if they're giving you the best deal or.
Speaker 1: Not and, yeah, yeah SO i mean go direct with the.
Speaker 1: BANK i don't know how else to put. IT i
Speaker 1: don't know WHY i Use john. There i'll say it right.
Speaker 1: Now he did my all in one. Loan and that's
Speaker 1: an another incredible. Thing in, fact let me ask you Something,
Speaker 1: john while we Have david still on. NOW i don't
Speaker 1: know what the income requirements, are but it's an asset base,
Speaker 1: loan so basically my house AND i don't want to
Speaker 1: USE i don't want to use real. Numbers but my
Speaker 1: house was worth one hundred dollars at the, time SO
Speaker 1: i got an eighty dollars line of credit on my.
Speaker 1: HOUSE i got basically eighty percent line of, credit and
Speaker 1: we don't owe anything on my, house AND i can
Speaker 1: do WHATEVER i. Want what ted eighty, DOLLARS i can
Speaker 1: take it, OUT i can pay it, down AND i
Speaker 1: have a checking account attached to, it so any DOLLARS
Speaker 1: i put in the checking account offsets whatever's owed out
Speaker 1: of that eighty. Dollars so IF i have forty dollars
Speaker 1: in the checking account and forty dollars taken out of
Speaker 1: my credit, LINE i have no, payment no, interest do.
Speaker 1: Whatsoever it's an amazing, product AND i have access to
Speaker 1: that money for how? Long john thirty? Years thirty year
Speaker 1: line of. Credit if you're a small business person out
Speaker 1: there and you have a lot of equity in your
Speaker 1: house and your cash flow is, good you could have no.
Speaker 1: Mortgage you could sweep your business account into this product
Speaker 1: and have no mortgage, payment no, interest but that's a
Speaker 1: whole different. Product but these guys are the bank they
Speaker 1: do at. All i'm gonna give the information Out. David
Speaker 1: you have any other, questions or you can Call John
Speaker 1: direct three oh three eight eight two sixty six seven.
Speaker 1: Nine i'll do.
Speaker 2: That thank you so.
Speaker 1: Much, hey thank You. MAN i appreciate. It And, JOHN
Speaker 1: i appreciate you coming on as our expert once, Again
Speaker 1: partner in lending dot. Com thanks, Again, John i'll talk
Speaker 1: to you, Later partner in lending dot. Com, now everybody hold.
Speaker 1: Tight we got an issue With, verizon a contractor, issue
Speaker 1: and much much much. More right after, this.
Speaker 3: Go with a short Thing denver's best Roofer Excel roofing dot.
Speaker 3: Com you don't pay a cent until you're. Content time
Speaker 3: for an insurance check up, free no. Obligation in, comparison
Speaker 3: Call Compass insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three all three seven
Speaker 3: seven to.
Speaker 2: One.
Speaker 3: Help you'll think you're his only customer when you Choose
Speaker 3: frank durand the real Estate man dot com to list
Speaker 3: your home With Remax alliance three all three nine two
Speaker 3: zero sixteen twenty two.
Speaker 1: Right three seven one three eight two five. Five you've
Speaker 1: been ripped off for taking advantage Of we love, Education
Speaker 1: we love. Educating we were kind of talking about where
Speaker 1: business was at in. General Todd, terry owner Of Apple,
Speaker 1: are said something. Interesting when all THAT covid money was going,
Speaker 1: around there was people buying, uh furnaces acs left and. Right, huh,
Speaker 1: man think of all the money people.
Speaker 7: Had, yeah there's a lot of money flying. Around, UH covid.
Speaker 7: Money we call.
Speaker 1: It yeah what our our kids were, eighteen, no, yeah
Speaker 1: eighteen and twenty IN i think twenty. Twenty FIRST covid.
Speaker 1: Checks they got full BLOWN covid. Checks our kids got
Speaker 1: like four grand From Uncle. Sam crazy because they filed
Speaker 1: their own. Taxes it WAS covid. Money it was LEGITIMATELY covid.
Speaker 1: Money then a lot of people stealing From Uncle, sam
Speaker 1: GETTING covid loans they probably never should. Have right here In,
Speaker 1: colorado the unemployment was taken advantage of so bad it's.
Speaker 1: REMARKABLE i mean it was like no one was at
Speaker 1: The helm In denver and they were just sending out
Speaker 1: checks left in, right that's.
Speaker 7: CORRECT a lot of people were staying or a lot
Speaker 7: of people were working from. Home during those, TIMES yep
Speaker 7: tak't care of much needed projects and improvements in their,
Speaker 7: homes AND yep heating and their. Conditionings at the top
Speaker 7: of the lists energy. Retrofits so the insulation and windows
Speaker 7: and that money was just flying. Around it was great
Speaker 7: for all of us contractors and that.
Speaker 1: Energy you, know you got going now, though for two
Speaker 1: hundred and fifty bucks, man you, come do all the weather.
Speaker 1: Ceiling if an addict needs, insulation you add. That you
Speaker 1: run the entire house to make sure there's not big gaps.
Speaker 1: Anywhere you clean the condenser on the FREAKING, Ac you
Speaker 1: check the, furnace you check, everything.
Speaker 7: Check the air conditioner for energy. Efficiency and, uh just.
Speaker 1: The weather stripping alone is worth at it's it's.
Speaker 7: Huge the air infiltration is often that's where all OUR
Speaker 7: ac goes. Overlooked, yeah that's, correct all, Right?
Speaker 1: Bill what is going on with? You by the, way
Speaker 1: two lines open three h Three martino three zero three
Speaker 1: seven one three eight two five Five? Bill what say?
Speaker 23: You good?
Speaker 25: Morning. TOM i hired a contractor to do some work
Speaker 25: in my home.
Speaker 20: And we reached a point where the relationship has to
Speaker 20: be severed mid. Contract SO i contacted your organization to
Speaker 20: see IF i could get a list of maybe three
Speaker 20: names of, arbitrators because, that's you, know in the contract
Speaker 20: it says that's the first step in the resolution. Process
Speaker 20: AND i don't know any, arbitrators and SINCE i no
Speaker 20: longer trust my, Contractor i'm not really Sure i'm going
Speaker 20: to trust an arbitrator that he comes up.
Speaker 1: With, well the arbitrator is generally from a. List i'm
Speaker 1: sorry about, THAT i missed the cough. Button but generally,
Speaker 1: speaking if you're going into mediation or arbitration and it's,
Speaker 1: binding you would typically have a list in that contract
Speaker 1: that says something, like you know arbitrators Of, america AND
Speaker 1: i can't remember exactly what they're, called but you would
Speaker 1: both pick somebody from. There you would never go out
Speaker 1: and hire your own for the same reason you don't
Speaker 1: want them doing the. Same but the other thing you've
Speaker 1: got to think about is when you go in, there
Speaker 1: you probably need a contractor of some, sort somebody that
Speaker 1: is in the exact same. Industry for, example if it's
Speaker 1: a roofing thing we're talking, about you probably need an
Speaker 1: expert witness to actually calculate what your damages. Are if
Speaker 1: you have any, DAMAGES i would think that would be
Speaker 1: the first. Thing and then you look literally into the
Speaker 1: contract to see what it says about. Arbitration what does it.
Speaker 1: Say what does the arbitration clause? Say, well it.
Speaker 25: Says that if it disputizes concerning any, matter both parties
Speaker 25: agree to meet with a mutually acceptable mediator to resolve the.
Speaker 1: Dispute, okay, well then means you both got to find a. Mediator, well,
Speaker 1: right but there's no. List it doesn't point to anything LIKE, AAA, I,
Speaker 1: C D r anything like.
Speaker 25: That, no, sir it does. Not it just says mutually
Speaker 25: acceptable to meet with a mutual mutually acceptable.
Speaker 15: Mediator so.
Speaker 26: You, Know i'm looking for someone who can perform.
Speaker 25: That, function, right BECAUSE.
Speaker 26: I Mean i'm not in the.
Speaker 25: INDUSTRY i don't know you know anybody that's a you.
Speaker 15: Know that's a mediator creator.
Speaker 25: Knowledgeable in the construction.
Speaker 1: Industry look at. It and that's part of it. Too,
Speaker 1: Yeah and it's a big deal because you're both according
Speaker 1: at least to your, agreement you both need to accept
Speaker 1: the same. ONE i would reach out to them with
Speaker 1: some ideas that you have for a. Mediator what kind
Speaker 1: of problem is, it by the, Way, well the.
Speaker 26: Problem is that.
Speaker 25: The trust between the parties has been.
Speaker 1: No But i'm, Saying i'm, saying when you get down
Speaker 1: to the nitty gritty of, it is it like a?
Speaker 1: Roof is it like a basement? Refinished because you're going
Speaker 1: to want a mediator that, understands at least the. Industry
Speaker 1: you don't want to go to a mediator that understands
Speaker 1: car problems for a landscaping. Issue and that's.
Speaker 27: WHY i called, you, Folks, yeah we don't.
Speaker 26: KNOW i figured that you would know a. Lot you
Speaker 26: would Have you would know mediators who had knowledge of
Speaker 26: the construction, industry and you could give, me you, know
Speaker 26: a few names THAT i could, propose and then he
Speaker 26: could pick.
Speaker 1: One That i'm going to go back to the same.
Speaker 1: QUESTION i just asked you what kind of? Construction what
Speaker 1: are we talking about?
Speaker 25: Here we're talking about since we're talking about basement.
Speaker 1: Finishing, okay so it is it's like a basement. Finish
Speaker 1: i'm trying to think WHO i would know that would
Speaker 1: have a great mediator lined up for. That you know
Speaker 1: WHO i want to get. On i'm gonna put you on.
Speaker 1: Hold get Me, Shamansky, kelly get Me. SHAMANSKY i bet
Speaker 1: he knows someone that we can trust as. WELL i bet,
Speaker 1: YOU i bet. You and it's kind of weird that
Speaker 1: the other person would have to agree on the Same
Speaker 1: generally you would. Go generally they would give a list
Speaker 1: or a group of people or an organization where that
Speaker 1: mediator's got to be, from and then you both kind
Speaker 1: of agree on. It but that's a little what you
Speaker 1: read to me is a little. Different. There let's take
Speaker 1: this quick. Break we're going to come back mike' scott
Speaker 1: a tax issue question on electrical company and Then art
Speaker 1: the issue With verizon will be, next but hopefully we
Speaker 1: can Get shamansky on everybody hold, tight.
Speaker 3: Go with a sure Thing Denver's best Roofer Excel roofing dot.
Speaker 1: Com you don't.
Speaker 12: Pay a cent until you're.
Speaker 3: Content time for an insurance check, up, free no obligation
Speaker 3: comparison Call Compass insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now THREE o three
Speaker 3: seven to seven to one. Help you'll think you're his
Speaker 3: only customer when you Choose frank durand the real Estate
Speaker 3: man dot com to list your home With Remax alliance
Speaker 3: three three nine two zero sixteen twenty.
Speaker 12: Two all, right so check it.
Speaker 1: Out very. Interesting let me pull this guy back up
Speaker 1: by the. Way three oh three seven one three eight
Speaker 1: two five. Five so That's, bill, right, Hey, bill very. Interesting,
Speaker 1: Here i'm gonna give you a, website all, right, Okay
Speaker 1: Colorado mediation dot. Org it's known as THE mac and
Speaker 1: these are. People it's the largest, statewide private nonprofit organization
Speaker 1: dedicated to the promotion of mediation and people that belong
Speaker 1: to this should be acceptable to you and should be
Speaker 1: acceptable to the. Contractor in, Fact colorado Gov colorado dot,
Speaker 1: gov the judicial branch actually basically says this is who
Speaker 1: you should, use and if you go, there you can
Speaker 1: actually click find a. Mediator when you hit find a,
Speaker 1: mediator you're going to pick out what county the mediation's
Speaker 1: going to be done, in and then it's going to
Speaker 1: give a LIT i would use basically anybody on. Here
Speaker 1: and if there's already a court case going or if
Speaker 1: you end up filing suit against these people and mediation
Speaker 1: is going to be mandatory because that's what's in the
Speaker 1: contract and they invoke that, clause then you can actually
Speaker 1: pull up the suit number or the lawsuit number and
Speaker 1: attach that mediator right to it and go to the mediation.
Speaker 25: Well the contract states that mediation must occur before any legal.
Speaker 1: Proceedings, yeah so go, here that's. What then you're going
Speaker 1: to go, here and you're going to search by county
Speaker 1: or you can even search by. City so if you're
Speaker 1: In Douglas, county you Hit douglas and then it'll actually
Speaker 1: drill down to is it a construction? Issue is it?
Speaker 2: This is it?
Speaker 8: That?
Speaker 1: Whatever it's going to give you different.
Speaker 25: Things all, right and can you give me that website
Speaker 25: one more?
Speaker 2: Time?
Speaker 1: Please, Absolutely Colorado mediation dot Or, Okay, YEAH i.
Speaker 20: Just wanted to make SURE i n there all correctly and.
Speaker 1: Listen they're all approved by the, state which is gonna
Speaker 1: be important long as they're a.
Speaker 3: Man go with a sure Thing Denver's best Roofer Excel
Speaker 3: roofing dot.
Speaker 1: Com you don't.
Speaker 12: Pay a cent until you're.
Speaker 3: Content time for an insurance check up, free no obligation
Speaker 3: comparison Call Compass. Insurance pay too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh, three
Speaker 3: seven seven to one. Help you'll think you're his only
Speaker 3: customer when you Choose frank durand The Real Estate man
Speaker 3: dot com to list your home With remax alliance three.
Speaker 12: Oh three nine two zero sixteen twenty.
Speaker 7: Two, yeah.
Speaker 2: Ripped of, news so you don't have.
Speaker 4: Come run instant as we. Can no shit's gonna help.
Speaker 5: Come this is The Troubleshooter, Show No Tom, martine welcome
Speaker 5: my friends to the only show of as, guy and
Speaker 5: we're here to solve, problems answering, questions take your.
Speaker 1: Complaints we've been talking about everything you name it, today
Speaker 1: elder abuse all the way to people getting ripped off
Speaker 1: from different, deals either a shop that got apparently, damaged
Speaker 1: the lady's. Car in, Fact, kelly did we ever receive those?
Speaker 1: PICTURES i can't wait to get her back. ON i
Speaker 1: know she was having a little hard time emailing. Them
Speaker 1: i'm not yet, okay dying to see. Those and then
Speaker 1: we've got a full. Lines but don't forget even when
Speaker 1: we have full. Lines please tell your, friends tell everybody out.
Speaker 1: There you can always email us for help It help
Speaker 1: it troubleshooter dot. Com it's that. Easy Help it troubleshooter dot.
Speaker 1: Com or you can call THREE zho Three martino and
Speaker 1: when we're off the, air if we don't, answer it
Speaker 1: will go to a voicemail where you could leave a
Speaker 1: message and we'll reach back out to. You we've got
Speaker 1: a team of deputies ready to. Help we've got a
Speaker 1: list of people at referral list dot, com Like Todd
Speaker 1: terry in studio with. Me he Owns Apple, air been
Speaker 1: on a referral list for twenty five. Years and then
Speaker 1: we Have Stephanie, thomas Realtor Pike's peak region up To
Speaker 1: Castle rock basically. Right and Then Frank, Duran, frank you
Speaker 1: don't go To Fort. Collins where do you?
Speaker 6: Go SO i go as far north As, Firestone, wow
Speaker 6: and as far south As Castle rock and everything in,
Speaker 6: between From kingsburg all the way To Gold.
Speaker 1: AND i know you go To, franktown and we go To.
Speaker 28: Franktown my kind of.
Speaker 2: Town.
Speaker 1: Mark that is. Funny you love it out there every
Speaker 1: time you've come. Out of course you found that house for,
Speaker 1: us but every time you've come, out you're always, Like,
Speaker 1: oh it's so tranquil out. Here it's like you leave the.
Speaker 1: City then all of a sudden you're in the woodful.
Speaker 6: Drive and every TIME i go to see, It, mark
Speaker 6: Anytime i've been down, there there's always a family At
Speaker 6: DEER i see every.
Speaker 1: Time, goodness everything right, now they're. Everywhere so right now
Speaker 1: it's the wild turkey and the deer are literally. Everywhere,
Speaker 1: todd you have a you've got a little lake. HOUSE
Speaker 1: i say. Little it could be. HUGE i don't know In.
Speaker 1: Nebraska where is that In. Nebraska it's By late.
Speaker 7: McConaughey it's on The North Platte river that feeds Into late.
Speaker 1: McConaughey so you can get to McConaughey on a. Boat,
Speaker 1: uh not on the.
Speaker 7: River, yes we can on. Kayaks my wife AND i
Speaker 7: got a two person kayak and oh, cool it's an
Speaker 7: eight mile.
Speaker 1: Float and you've had that place, Forever.
Speaker 7: Yeah quite quite a long. Time.
Speaker 1: Yeah didn't people go out there to watch the solar
Speaker 1: eclipse a while?
Speaker 29: Back.
Speaker 7: Yes in, FACT i was on the phone With tom
Speaker 7: And tom was flying over in his. HELICAPES i flew
Speaker 7: in his helicopter AND i was on the. Boat my
Speaker 7: wife AND i were on the boat during that.
Speaker 1: Eclipse you know what he, Said it's so funny when
Speaker 1: when he lands a helicopter at a place like. This,
Speaker 1: yeah at that he's basically landing in a field at a,
Speaker 1: Lake and what's remarkable is people just run up to. It,
Speaker 1: well there's blade. Spinning there's things going. On you would
Speaker 1: think nobody in their right mine would run up to,
Speaker 1: that but people just run up to. It it's like In.
Speaker 1: Allure it's, crazy, Man it's absolutely. Nuts, sorry listen three
Speaker 1: oh Three, Martino please don't forget. That help at troubleshooter dot.
Speaker 1: COM i don't care where you are in the. Country
Speaker 1: we can help if you're listening to this on our YouTube,
Speaker 1: channel our podcast that's watched across the country more than
Speaker 1: fifty thousand times a. MONTH i don't care where you,
Speaker 1: here and give that number. Out we love helping. People
Speaker 1: three zero Three martino or help at troubleshooter dot. Com
Speaker 1: Now i'm going to go back to Did robert have another? Question?
Speaker 1: Robert did you have anything? Else Hey? Robert, Hello Oh,
Speaker 1: Robert i'm SORRY i Had how CAN i help?
Speaker 15: You?
Speaker 1: Robert? Please what's going?
Speaker 29: On?
Speaker 23: Man, well first of, all thank you very much for
Speaker 23: taking my call Of, SURE i am dealing with a
Speaker 23: problem for more than a year. Now it's about a car,
Speaker 23: port And i'm dealing WITH i Believe Shembrock Building corporation
Speaker 23: And Building corporation that you would understand the whole story
Speaker 23: a year. Ago actually we have to go back To
Speaker 23: october twenty twenty, four that is WHEN i talked to
Speaker 23: a gentleman about building a car. Port the gentleman was
Speaker 23: fired In december twenty twenty, four.
Speaker 1: And i'm, sorry hold, on let me how DO i
Speaker 1: pronounce your first?
Speaker 2: Name?
Speaker 15: Robert?
Speaker 1: ROBERT i KNOW i had that, right dang. It WHEN
Speaker 1: i said, it you didn't. ANSWER i was, like what? Anyhow?
Speaker 1: Robert let me ask you a couple. Questions So, october
Speaker 1: how did you find this guy that no longer works?
Speaker 1: There and what company did he work? For what was it?
Speaker 23: Called so basically it's A Chambrack Building corporation Or Clearly Building,
Speaker 23: corporation Because i'm dealing with both of.
Speaker 1: Them, okay who did this guy work? For the last
Speaker 1: CALL i had On cleary pissed me. Off i'm just
Speaker 1: going to tell everybody That cleary used to be a
Speaker 1: great company in my, opinion AND i don't think they are.
Speaker 1: Anymore but that's just my. Opinion but did they work
Speaker 1: For cleary Or? Shamrock?
Speaker 23: So, Okay but the problem you see THAT i believe
Speaker 23: WHEN i went to the INTERNET i was looking FOR
Speaker 23: i wanted to be at a metal. Building, yeah and
Speaker 23: so this is the REASON i went. TO i Believe,
Speaker 23: cleary but you see Under clear it goes To. SHAMROCK
Speaker 23: i think the owner of the company WHO i am
Speaker 23: dealing with Is, shamrock but at the same time he's
Speaker 23: getting the material From, cleary AND i think the Plantforms.
Speaker 15: Cleary so this is the.
Speaker 23: Reason there's two. Companies AND i talked To clear for, example.
Speaker 1: Are they In Larimer? County are they up In Fort?
Speaker 1: Collins The Shamrock, yes, okay so there Are this is
Speaker 1: for everybody out. There it's instruction company and they probably
Speaker 1: are buying the materials From. Cleary so they're going To
Speaker 1: cleary for the materials the metal building or structure for
Speaker 1: your car. Port does that sound?
Speaker 2: Right?
Speaker 23: Absolutely, yes, Absolutely.
Speaker 1: So that's all In. October the guy you bought it
Speaker 1: from apparently was the sales guy From. Shamrock he got.
Speaker 1: Fired did you sign a contract when you buy a
Speaker 1: metal building from these? Companies oh my, god is it?
Speaker 23: CRAZY i signed the contract In may twenty twenty twenty, four.
Speaker 1: Okay and.
Speaker 10: After THAT i, so.
Speaker 23: OKAY i signed the contract which was seventy one thousand dollars,
Speaker 23: okay AND i put down fourteen thousand.
Speaker 8: Dollars.
Speaker 23: Okay then THEN i got the blueprint it AND i
Speaker 23: asked from the, beginning from metal, posts Because colorado is
Speaker 23: very very the battery is very cruel to. Wood SO
Speaker 23: i wanted metal. Posts and my friend was the WHEN
Speaker 23: i was talking to the new, gentleman the owner Of,
Speaker 23: shamrock and he heard WHEN i, said.
Speaker 1: YEAH i get. You what did the contract? Say? Though
Speaker 1: what did what did the contract?
Speaker 23: Say, okay so you see the contracts not specifying, it
Speaker 23: AND i got the blue rings it said, Wood SO
Speaker 23: i called it once the. GENTLEMEN i said, no, no,
Speaker 23: NO i don't want. WOOD i said THAT i want metal.
Speaker 1: Posts and what did they? Say that's? Fine can they redesign?
Speaker 23: It, yes but it would be twenty thousand dollars. Extra
Speaker 23: so it's now we are at ninety one thousand.
Speaker 1: Dollars but the original hold, on, man hold on the original.
Speaker 1: Contract when you say it doesn't specify, it, well what
Speaker 1: the heck does it? Specify does it say like a
Speaker 1: twenty by thirty car? Port and that's? IT i, mean
Speaker 1: what does it?
Speaker 23: Say and so WHEN i got you see for me
Speaker 23: it was obvious Because i've specified from the beginning of
Speaker 23: conversation that it was METAL i. Understand so THAT i
Speaker 23: got the blueprint and it says wood. Posts but ONCE
Speaker 23: i called the, COMPANY i, said, no, no, NO i don't want.
Speaker 23: IT i don't want a boot. Post so they said
Speaker 23: they're trying to figure out how to replace the metal.
Speaker 23: Posts and after one year they came. Back they came
Speaker 23: back In april This, april and they said it would
Speaker 23: be twenty thousand dollars. Extra AND i said that is.
Speaker 23: Unacceptable BUT i didn't Cant how.
Speaker 1: Big is the how big is the? Building the building.
Speaker 23: Would be thirty by thirty?
Speaker 1: Two, okay hold, on, man hold, ON i got a
Speaker 1: picture of. This but so this just happened In. April
Speaker 1: they come back and say twenty thousand dollars. MORE i
Speaker 1: understand it's not acceptable to, you but where is it right?
Speaker 1: Now would they be willing to give you a refund
Speaker 1: of the fourteen or fifteen thousand down payment or they
Speaker 1: will hold? On hold, On, Robert are they willing to
Speaker 1: let you out of the? Contract what are they willing to?
Speaker 2: Do?
Speaker 23: So they, said because every AND i When i'm looking
Speaker 23: at what they're saying that they, said the sales, department
Speaker 23: time order, processing, engineering the building.
Speaker 1: The yeah they're, saying, yeah they're saying their cat. SYSTEM
Speaker 1: i understand they're saying they did fifteen thousand dollars worth of,
Speaker 1: Work so.
Speaker 23: It's seven thousand dollars what they're taking us from the
Speaker 23: fourteen thousand WHAT i put.
Speaker 1: Done, okay hold, on that's a you actually have a
Speaker 1: hell of a good question in. There i'm not sure
Speaker 1: you REALIZE i know what it, is but is it
Speaker 1: worth seven? Thousand and What i'm more curious. About And
Speaker 1: i'm going to get one of our building experts. On in,
Speaker 1: fact the guy that built my steel, Building Kelly a'll
Speaker 1: to get you his, number But i'm going to get him.
Speaker 1: On AND i need to understand why it would be
Speaker 1: twenty thousand dollars more just for. That that's not a
Speaker 1: huge buil holding thirty by thirty, two BUT i want
Speaker 1: to figure that. Out BUT i got to take this,
Speaker 1: Break So, kevin you hold. TIGHT i promise your Next
Speaker 1: Mike scott a tax. Issue we do have tax, experts
Speaker 1: and then Uh, art you know What art's been waiting the.
Speaker 1: Longest we'll get that figured out to. Everybody hold, tight.
Speaker 3: Go with a sure. Thing denver's best Roofer excel roofing dot.
Speaker 12: Com you don't pay a cent until you're contenth.
Speaker 3: Wait time for an insurance check up, free no. Obligation in,
Speaker 3: comparison Call Compass. Insurance pay too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three
Speaker 3: seven seven to one. Help you'll think you're his only
Speaker 3: customer when you Choose frank durand the real Estate man
Speaker 3: dot com to list your home With Remax alliance three
Speaker 3: oh three nine two zero sixteen twenty.
Speaker 30: Two all, right three oh three seven one three eight
Speaker 30: two five five three oh Three, martino you've been ripped
Speaker 30: off for taking advantage Of we do want to hear from.
Speaker 1: You i'm trying to get our still building expert. On in,
Speaker 1: Fact i'm trying to. Multitasks sometimes that's not the. Easiest
Speaker 1: i'm trying to send them a text THAT i need
Speaker 1: them on. Air but this guy's going to know all
Speaker 1: the answers to the QUESTIONS i. Have so we're going
Speaker 1: to return to him in a. Minute but in the,
Speaker 1: MEANTIME i got to tell you About paul The. Waterman
Speaker 1: paul has his system out, there or a whole house
Speaker 1: system that virtually does. Everything first of, all gets rid
Speaker 1: of forever, chemicals and on top of, that it does,
Speaker 1: Softening so you get a water softener something that gets
Speaker 1: rid of the forever chemicals and it also takes care
Speaker 1: of any chlorine. Issues and they've got it for less
Speaker 1: than thirty six hundred. Dollars other people will try to
Speaker 1: sell you two or three systems that could be upward
Speaker 1: of twelve thousand dollars for the same, thing but not these.
Speaker 1: Guys they are absolutely great. People and you got to
Speaker 1: just check Out. Paul go to waterpros dot. Net that's
Speaker 1: waterpros dot net and tell me you just heard that
Speaker 1: three and one. System it's really. Cool in, fact when
Speaker 1: he did our system years, ago we couldn't be. Happier all,
Speaker 1: right three oh three seven one three eight two five
Speaker 1: five three zero. Three martino And, robert you stay. There
Speaker 1: i'm going to get to this expert on real. Soon
Speaker 1: and Then art has been waiting the absolute. Longest. Art
Speaker 1: what's going on with you And? Verizon sir And? ART
Speaker 1: i really appreciate you hanging with, me, man it's been
Speaker 1: a busy.
Speaker 15: DAY i understand.
Speaker 19: WHY i appreciate everything you do to help everybody around the.
Speaker 19: Country So i'm here In, Denver and in Late february
Speaker 19: of this, YEAR i bought the new iPhone On verizon's.
Speaker 19: Website and the REASON i got it from him was
Speaker 19: they said it's gonna unlock after sixty, days SO i
Speaker 19: ordered it and activated it In. March and then it's
Speaker 19: now it's been sixty days and they want you.
Speaker 1: Pay cash for. It when you say they were going
Speaker 1: to unlock it in sixty, days please explain how the
Speaker 1: purchase went. Down did you walk in and drop fifteen
Speaker 1: hundred bucks or what?
Speaker 19: Happened, no it's on the, website on their, Website SO
Speaker 19: i ordered it off their, website paid for the.
Speaker 1: Phone how much was this?
Speaker 15: Month the phone was three Hundred, well.
Speaker 1: A new iPhone is not three hundred.
Speaker 19: Dollars, well this is a SIXTEEN.
Speaker 1: E So i'm just going you went To verizon's, website, correct, right.
Speaker 19: And they said after sixty days it'll. Unlock and so
Speaker 19: now it's been sixty days and they're, saying, well we
Speaker 19: changed our policy On april, first and now you have
Speaker 19: to pay us for more. Service so the Reason i'm
Speaker 19: mentioning it Is i've never heard of a company, say,
Speaker 19: well we can change our policy at any. Time and
Speaker 19: then we can apply it retroactively to.
Speaker 1: Somebody, well, okay first of, All i'm a little confused
Speaker 1: about the entire promotion because every cell phone Promotion i've
Speaker 1: ever seen where there's a free phone, involved, TECHNICALLY i
Speaker 1: guess it's, free but you pay the three hundred bucks
Speaker 1: or whatever you, paid or you pay nothing for that.
Speaker 1: Matter then what they do is give you a credit
Speaker 1: and you pay for the phone over a period of,
Speaker 1: time whether it's one, year two, year three, years four,
Speaker 1: months whatever it. Is so what they do is they
Speaker 1: charge you fifty bucks a month for the phone until
Speaker 1: you pay it. Off but at the same time they
Speaker 1: give you fifty dollars a month. Credit but you're sure
Speaker 1: when you signed up for, this you just paid three
Speaker 1: hundred bucks and you basically get the. Phone oh, Yeah.
Speaker 19: And LIKE i, said they said it would unlock after sixty.
Speaker 19: Days and now what they're saying is they can change
Speaker 19: their policy and go retroactive on. Somebody that's Why i'm bringing.
Speaker 2: It up to.
Speaker 1: You, well that's. INSANE i, MEAN i don't even understand.
Speaker 1: That who says, that?
Speaker 19: Right they sent said that to me in an. Email
Speaker 19: that's what they've, Said and they can retroactively go back on.
Speaker 1: Somebody can you send me that? Email yes they, can,
Speaker 1: yes all, right send it to help H elpk at
Speaker 1: troubleshooter dot. COM i, Will And i'm still trying to
Speaker 1: find this promotion is a? Promotion no longer on? THERE i, assume, yes,
Speaker 1: yes no longer on.
Speaker 15: There let me BUT, i LIKE i, Said i've never
Speaker 15: heard of something like that. Before it's just.
Speaker 1: Insane, well it is. INSANE i, Mean i've never heard
Speaker 1: of that. Either and basically it says right, Here, Yes
Speaker 1: verizon has a sixty day locking period for newly purchased.
Speaker 1: Devices it's initially locked to The verizon network for sixty.
Speaker 1: Days after sixty, days the device will automatically unlock for
Speaker 1: use with other. Carriers that's. Insane and, yes that's absolutely
Speaker 1: insane that you would buy. It what day did you buy?
Speaker 15: IT i bought It february twenty, first and.
Speaker 1: They said they changed it In April.
Speaker 15: April, first, Right, well that's.
Speaker 1: Just, Crazy. Kelly do we have A Verizon? Angel we used?
Speaker 1: TO i think we still. Do let's get you have
Speaker 1: your account information and, everything, Right, yes, Yeah i'm going
Speaker 1: to email this off to our. ANGEL i Think i'm
Speaker 1: almost sure we still have one and at least get,
Speaker 1: that but send me. OVER i want to see that
Speaker 1: email Because i'll attach it to our. Angel that's. That
Speaker 1: That can you imagine if you bought something, Now i'm not.
Speaker 1: Disagreeing there is probably somewhere in that agreement that no
Speaker 1: one reads online that probably says we can change. Stuff
Speaker 1: but in this particular, case that seems absolutely crazy after
Speaker 1: you purchase. SOMETHING i.
Speaker 10: Agree, hey mar you were email you know you wouldn't buy.
Speaker 2: It so is that the?
Speaker 1: Email hold, ON i want to look at this email
Speaker 1: WHILE i have you on your. Phone this one is
Speaker 1: a different, one and hold on one.
Speaker 9: Second probably need the original purchase contract or email or
Speaker 9: whatever you had at that point, too because whatever that
Speaker 9: says could help and your your your art, Right.
Speaker 19: YES i sent you to, emails so you should have.
Speaker 1: It, Okay, well first of, all first of, all this
Speaker 1: is all from Straight. Talk so let's go ahead and
Speaker 1: explain to me why we're talking About.
Speaker 19: Verizon that that's that's A verizon, company that's one of their.
Speaker 2: COMPANIES i got.
Speaker 1: IT i did not know they purchased Straight. Talk. YEAH
Speaker 1: i thought Straight, talk honest To god was owned by
Speaker 1: Like Track phone.
Speaker 15: Yeah and they're both owned By, verizon.
Speaker 1: And they're both not not on The verizon. Network you're
Speaker 1: saying they're both owned By. Verizon, yes you're sure?
Speaker 15: Positive all?
Speaker 1: Right hold, on, MAN i got to read through this.
Speaker 1: Email hold on just a second and we'll be right.
Speaker 3: Back go with a sure Thing denver's best Roofer Excel
Speaker 3: roofing dot.
Speaker 1: Com you don't.
Speaker 12: Pay a cent until you're.
Speaker 3: Content time for an insurance check up, free no obligation
Speaker 3: comparison Call Compass insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three
Speaker 3: seven to seven to one. Help you'll think you're his
Speaker 3: only customer when you Choose frank durand the real Estate
Speaker 3: man dot com to list your home With Remax alliance
Speaker 3: three oh three nine two zero sixteen twenty. TWO i
Speaker 3: have three oh three seven one three eight two five.
Speaker 3: FIVE i got my still building expert is calling in
Speaker 3: in a. Second So, robert we're gonna figure your problem.
Speaker 3: Out Plus i'm going to put a deputy on. It
Speaker 3: But i'm going to go back to Art art with
Speaker 3: this issue With. Verizon good. News you're ready for good.
Speaker 1: News i'm ready for good. News you're one hundred per, sent, right.
Speaker 2: Man they appreciate.
Speaker 1: It, yeah they OWN i didn't know they bought Straight,
Speaker 1: talk but, anyhow they definitely owned Straight. Talk and we
Speaker 1: do have an angel, there And suzanne is going to
Speaker 1: be working on. THIS i kind of she she popped.
Speaker 1: In she's usually on the show with, me but she
Speaker 1: popped in and, SAID i got this one. Handled So
Speaker 1: kelly's gonna get all your. Information we're going to email.
Speaker 1: Him AND i don't think one time that we have
Speaker 1: asked Our verizon people to get something done that they
Speaker 1: haven't got it. Done you could well be the, first
Speaker 1: BUT i, wholly wholly.
Speaker 27: Doubted all, right, well, well thank you so much for
Speaker 27: everything you do for.
Speaker 1: Everyone, yeah AND i want to call. BACK i want
Speaker 1: you calling back to the show when this is. Handled, Man, okay,
Speaker 1: OKAY i will all right hold on all? Right three
Speaker 1: oh three seven one three eight two five. Five we're
Speaker 1: gonna have one line open there in a. Second i'm
Speaker 1: waiting For eric to call in to go back To
Speaker 1: robert And. Mike you've been waiting for quite a. While, Actually,
Speaker 1: kevin you're a little. You you called in a little, Quicker,
Speaker 1: kevin what's going?
Speaker 10: On?
Speaker 2: Man, hey how you doing, Good? Kevin? Good. HEY i
Speaker 2: got a question BECAUSE i had.
Speaker 17: A guy come up to the house today and he
Speaker 17: was With Hunt, electric WHICH i assume is a subcrint
Speaker 17: subcontractor Of.
Speaker 1: EXCEL i, mean he Asked, Todd, Terry, todd have you
Speaker 1: ever heard Of Hunt? ELECTRIC i have.
Speaker 7: NOT i, haven't but it. Does it doesn't surprise. Me
Speaker 7: excel's got a whole list of subcontractors that they.
Speaker 1: Use, Yep so go, Ahead.
Speaker 17: Okay the guy wanted to put in some kind of
Speaker 17: delayed meter apparatus on my air, CONDITIONER.
Speaker 1: A delayed alatus on your air, Conditioner, todd, yep.
Speaker 7: That's that's an energy management unit Of Excel energy during
Speaker 7: peak hours can can turn off your air conditioner for
Speaker 7: for short. Moments is?
Speaker 1: It is it? Different it must be? Different and a smart,
Speaker 1: meter because they said they would never do that with
Speaker 1: the smart. Meter it.
Speaker 7: Is it's a little bit different than a smart. Meter
Speaker 7: it attaches right to the outdoor.
Speaker 1: Condenser and what's the benefit to the.
Speaker 7: Customer the only benefit to them is maybe thinking about
Speaker 7: the carbon footprint that you might be saving when they're
Speaker 7: able to shut that off ter in peak.
Speaker 1: Hour so you'd be crazy to do. It they don't
Speaker 1: give you any incentive like a free a free car
Speaker 1: or something.
Speaker 7: They do mister caller where they offering you a fifty
Speaker 7: dollars sign on bonus for doing that for rebate yeah,
Speaker 7: yeah and that dollar.
Speaker 15: Credit.
Speaker 7: Yeah and we've seen those for now probably twenty five
Speaker 7: to thirty. Years they, personally they do present some issues
Speaker 7: as far as the functionality of the air conditioning. Systems
Speaker 7: we have seen them fail and cause. Issues my recommendation,
Speaker 7: is if you have a very efficient heating or air
Speaker 7: conditioning or heat pump unit out, there you really don't
Speaker 7: need that energy management unit.
Speaker 1: IS i don't know why anybody in the world would
Speaker 1: trade being able to operate your own air conditioner for
Speaker 1: forty dollars.
Speaker 7: Bingo, yeah what did you tell, Them?
Speaker 1: Kevin what are your thoughts on?
Speaker 2: It why didn't answer the?
Speaker 1: Door, yeah, okay that's probably that was probably. Good WELL
Speaker 1: i talked to him through My vivent.
Speaker 17: System, yeah AND i told, HIM i, SAID i hadn't
Speaker 17: heard anything From Excel. Energy so, basically you, know take a, height.
Speaker 1: Let's find out the real. Reason how much do you
Speaker 1: think to contractor gets paid to install that unit From?
Speaker 1: Excel do you have any, Idea.
Speaker 7: TODD i, don't BUT I i, would JUST i.
Speaker 1: Would he's worth five Hundred i'll.
Speaker 7: Bet i'll bet you're you're, Right, Mark.
Speaker 1: YEP i wonder how they control. It how do they
Speaker 1: actually tap into.
Speaker 7: It they they tell it's a radio signal that they're
Speaker 7: That they just.
Speaker 1: Send frequency over the air that tells whatever area to
Speaker 1: shut THE ac.
Speaker 15: Off that's.
Speaker 1: Correct, god that sounds.
Speaker 7: Horrible, yeah you're, right rolling, Though i'm a Little i'm
Speaker 7: a little skeptical about a door to door person like.
Speaker 7: That i'm gonna have to check into.
Speaker 1: That, well they're, slow they're probably slow right, now and
Speaker 1: they're out hustling to get whatever the bounty is From.
Speaker 1: Excel you got anything, Else, Kevin.
Speaker 2: YEAH i got one other thing, TOO i.
Speaker 17: SAID i called. THEM i called Public service many months
Speaker 17: ago because my gas meter on the outside of my
Speaker 17: house is tilting, down so it's pulling. Down you, know
Speaker 17: it should be levels straight.
Speaker 1: Across, YEAH i can, picture And i've seen a lot
Speaker 1: of them do.
Speaker 20: That.
Speaker 17: Actually, YEAH i called them many months ago and they're, like,
Speaker 17: well we'll get somebody out.
Speaker 1: There is it, Excelled, well.
Speaker 17: We'll get somebody out. There, yeah It's Excel.
Speaker 1: Energy we got an angel over. There is it still like?
Speaker 17: That oh, yeah, Absolutely i'm really good.
Speaker 1: Too, LISTEN i Give excel a lot of crap on the,
Speaker 1: air But i'll tell you this when you get through
Speaker 1: to their public, relations we've once, again we've had just great.
Speaker 1: Information so hold, On i'm gonna Have kelly grab your
Speaker 1: address and your account number and we'll send it off
Speaker 1: on your. Behalf and, generally what will happen With, excel
Speaker 1: they're gonna contact you directly within twenty four, hours and
Speaker 1: they're basically going to tell us we're we're in touch with.
Speaker 17: Them, okay you.
Speaker 1: Hey make sure you call back and, say, hey it's,
Speaker 1: handled BECAUSE i that's the only. Way excel is one
Speaker 1: of the. Companies they always handle, it but they don't
Speaker 1: really tell. Us but every time it's been, handled we've
Speaker 1: got to hear it from the. Customer Now i've Got eric, on,
Speaker 1: Man i'm pressing time, here big. Time, eric do me a.
Speaker 1: Favor he's way down. Here, Hey, ERIC i have got
Speaker 1: a question for. You this guy basically paid fifteen thousand
Speaker 1: dollars Down he got the design for the building from
Speaker 1: a COMPANY i think it was Called, Shamrock And i'm
Speaker 1: just kind of recapping for. You So, shamrock when he
Speaker 1: went in there to get the, design it's an eighty
Speaker 1: one thousand dollars steel building, project and they delivered the
Speaker 1: blueprints to him for that fifteen thousand dollars. Down but
Speaker 1: the blueprints had. Wood it had wood. INVOLVED i don't
Speaker 1: even remember where he. Said does anybody remember where he
Speaker 1: said they? WERE i think the main post were would
Speaker 1: and he wanted, steel and he said he told him
Speaker 1: he wanted. Steal the actual contract doesn't say if it's
Speaker 1: steel or, would but they're telling him if he does want,
Speaker 1: steal it's going to be twenty thousand dollars more for
Speaker 1: this thirty by thirty two. Building and on top of,
Speaker 1: that if he wants his money back over, it they're
Speaker 1: going to charge him seven thousand dollars for the, blueprints
Speaker 1: WHICH i guaranteed only took a few. Minutes so did
Speaker 1: you do you kind of understand where we're?
Speaker 11: At?
Speaker 27: YEAH i THINK i got. You hopefully you can hear.
Speaker 1: Me, YEAH i can hear, you but let. ME i
Speaker 1: gotta put you on old BECAUSE i have to take
Speaker 1: this break right after. This i'll get you right back.
Speaker 1: On by the, way the Guy i'm talking to Is
Speaker 1: eric With Great Western Building. Systems he actually erected built
Speaker 1: our uh fifty BY i think ours is fifty by one.
Speaker 1: HUNDRED i don't remember what it, is but he did
Speaker 1: a great, job like over five years. Ago this guy
Speaker 1: knows everything when it comes to steel. Buildings hold on.
Speaker 3: Go with a sure Thing Denver's best Roofer Excel roofing dot.
Speaker 1: Com you don't.
Speaker 3: Pay a cent until you're. Content time for an insurance checkup,
Speaker 3: free no. Obligation in, comparison Call Compass insurance paying too
Speaker 3: much your coverage at dozens of insurance companies find out
Speaker 3: now three all three seven to seven to one. Help
Speaker 3: you'll think you're his only customer when you Choose frank
Speaker 3: durand the real Estate man dot com to list your
Speaker 3: home With Remax alliance three all three nine two zero
Speaker 3: sixteen twenty two.
Speaker 1: All, right three oh three seven one three eight two five.
Speaker 1: Five we have got a, ton AND i mean a
Speaker 1: ton going on. TODAY i want to pull right back
Speaker 1: up To eric and Then i'm going to lock him
Speaker 1: in And i'm going to bring up our. Caller robert called.
Speaker 1: In he had an issue With Hey. Robert he was
Speaker 1: called shamrock right out Of Fort. Collins, yeah so here's
Speaker 1: two questions for you real. Quick we're gonna Put i'm
Speaker 1: going to get him some help from one of our.
Speaker 1: DEPUTIES i Think i'm going to Put Deputy dmitri on
Speaker 1: it to try to arrange the. Deal but here's the two. Questions,
Speaker 1: man what do you Think eric With Great Western Building
Speaker 1: systems right off the back keeping seven thousand dollars just
Speaker 1: for the, blueprints and the blueprints don't even have what they.
Speaker 27: Discussed, WELL i, MEAN i suppose it comes down to
Speaker 27: what the contract. Says but seven, thousand FOR i understand
Speaker 27: it's a thirty by forty?
Speaker 2: Six what is?
Speaker 1: It thirty by thirty?
Speaker 23: Two actually it's thirty by fourteen.
Speaker 2: SIX i checked.
Speaker 23: It it's forty, six got it?
Speaker 27: Okay and is it is it a? Garage is that
Speaker 27: garageers or is it just a car?
Speaker 23: Point it's a car port and the concrete is not.
Speaker 23: In it's only the posts and the and the, roof.
Speaker 27: The post and the. Roof it's eighty one thousand. Bucks
Speaker 27: you gave them fifteen. Grand they want to keep half of.
Speaker 23: It and it's Seventh hold, on hold, On, Robert, Yeah.
Speaker 27: I'm just wondering the plans that they gave. You are
Speaker 27: they stamp by an engineer and it has shop lit you,
Speaker 27: know shop drawings and.
Speaker 23: EVERYTHING i THINK i think you see that fun Is
Speaker 23: BUT i the blueprint is coming From Clear Bilding.
Speaker 18: Corporation.
Speaker 1: Yeah they it looks like they went To cleary for the. Plans,
Speaker 1: well Sham rocks is A cleary. Dealer oh, okay got.
Speaker 1: It so what's your what do you what are you thinking?
Speaker 1: Here what's what's your gut?
Speaker 27: Saying, Well, mike my gut says if they if they
Speaker 27: let the customer assumed that he was buying a steel.
Speaker 27: Building you know some people Call Pole barnes metal, buildings they're.
Speaker 27: Not if they let the customer think that and then you,
Speaker 27: know induce them in the, sale they should give him
Speaker 27: as whole.
Speaker 1: Depositive and the contract itself says What, Robert, WELL i.
Speaker 23: Would like to email to you the contract Because i'm
Speaker 23: looking at the contract and it's not specifying anything about the.
Speaker 1: Post how long is the?
Speaker 23: Contract so the CONTRACT i got the, CONTRA i signed the.
Speaker 2: Contract, no, no?
Speaker 1: No how many page is this a? Contract?
Speaker 14: One?
Speaker 23: Two?
Speaker 15: Three?
Speaker 1: Eric would you mind eyeball in that and see if
Speaker 1: you see anything in there that Specifies steeler would for the?
Speaker 1: Post would you do me that? Solid?
Speaker 2: Man?
Speaker 27: Yeah, absolutely if you want to email it over to Me,
Speaker 27: mark you have my, email, right?
Speaker 1: Yeah in, fact, yeah, Yeah WELL i think, So, man
Speaker 1: you're going to give it To kelly WHEN i put
Speaker 1: you on. Hold we're going to do. That but here's
Speaker 1: the second. QUESTION i really wanted to, Know, man how
Speaker 1: much just for the original, blueprints even if it's stamped
Speaker 1: by an? ENGINEER i, mean is that seven thousand dollars
Speaker 1: worth of? WORK i mean that doesn't include the engineering
Speaker 1: for the dirt work or the compression, Test that doesn't
Speaker 1: include any mechanical electrical, RIGHT.
Speaker 27: I would really doubt, It AND i mean thirty forty Six.
Speaker 3: Go with a sure Thing Denver's best Roofer excel roofing dot.
Speaker 12: Com you don't pay a cent until you're.
Speaker 3: Content time for an insurance checkup free no obligation comparison
Speaker 3: call compass insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three all three seven
Speaker 3: to seven to one. Help you'll think you're his only
Speaker 3: customer when you Choose frank durand the real estate man
Speaker 3: Dot com to list your home With Remax alliance three
Speaker 3: all three nine two zero sixteen twenty.
Speaker 1: Two ripped, Off.
Speaker 2: You don't have to.
Speaker 3: Come.
Speaker 4: Running just as fast as we can shoot is gonna help?
Speaker 23: Come?
Speaker 5: Man this is The Troubleshooter show, Now Tom, martinez.
Speaker 1: Welcome, welcome my friends to the only show if it's.
Speaker 1: Gay we're here to solve, problems answer your, questions take.
Speaker 1: Complaints we're here to make your life a little bit.
Speaker 1: Better you've been ripped, off taking advantage of or just
Speaker 1: need some. Advice we are dying to talk to. You
Speaker 1: three oh three seven one THREE a two five Five Todd,
Speaker 1: Terry Stephanie, Thomas Frank duran all in studio with. Me,
Speaker 1: Uh Frank duran real toor? Extraordinaire is it still?
Speaker 12: True?
Speaker 1: Frank you sell more homes in one month than most
Speaker 1: realtors selling a. Year you, Know, mark that's just say
Speaker 1: it like it. IS i know you don't like tooting
Speaker 1: your own oor.
Speaker 28: And, friend by the grace Of, god we do a
Speaker 28: lot volume out we do.
Speaker 1: MORE i have some.
Speaker 6: Weeks this is crazy where we'll sell more in a
Speaker 6: week than some statistically selling a.
Speaker 1: Year that's. Insane that is. Insane what's some market like right?
Speaker 1: Now interstrates are down a, little, yeah, pretty you, know
Speaker 1: they dropped a.
Speaker 6: Little we're seeing more, inventory but you, know homes are still.
Speaker 6: Moving we're closing three this week where we just put
Speaker 6: three hundred contract last or. Yesterday so we're getting a,
Speaker 6: moved but it may take a little longer on some,
Speaker 6: properties especially the condo.
Speaker 1: Market what's going, On Stephanie, thomas you were talking about.
Speaker 1: Condos you're A Pike's peak. Expert, yeah that whole region up?
Speaker 1: There can you said condos are tough up? There you
Speaker 1: had one that's like two hundred. Thousand you're having a
Speaker 1: tough time selling.
Speaker 24: The townhome there is actually mid three hundreds that we've you,
Speaker 24: know we've had some days on, market but our average
Speaker 24: days on market for those multifamilies right now actives out
Speaker 24: of current actives is eighty.
Speaker 6: Two how about town, Here so average days on market
Speaker 6: right Now marc is thirty. Seven that's for all real,
Speaker 6: estate for detached properties thirty, four and for attached properties
Speaker 6: condos town on was forty six.
Speaker 4: Days god are?
Speaker 1: Condos why are they so hard to? Sell right?
Speaker 6: Now you know what the problem IS hoa, fees, taxes
Speaker 6: insurance is getting, tough so then when those hoafees go,
Speaker 6: up it makes it tougher for buyers or fewer buyers
Speaker 6: in the market right, now so.
Speaker 1: You could Buy let's say you find a condo and
Speaker 1: commerce city For is there such thing as a two
Speaker 1: hundred and fifty thousand dollars condo?
Speaker 6: Anymore, yeah we just put one under contract for about
Speaker 6: two forty two.
Speaker 1: Four, yeah this Is. Denver but after you pay, INSURANCE
Speaker 1: hoa property, TAXES i mean you could easily be twenty
Speaker 1: four thousand a. Year even if you paid cash for the,
Speaker 1: condo it could be. Tough the key is price them,
Speaker 1: right getting that sweet. Spot otherwise we see a number
Speaker 1: of them starting really high and they sit there and
Speaker 1: sit there and sit. There eventually they'll reduce the, price
Speaker 1: but they lose so much ground by that time they
Speaker 1: have no. Clout you, know our neighbor had their place
Speaker 1: for sale for a year and that means it's price too.
Speaker 1: High can we all, agree?
Speaker 28: ABSOLUTELY i, mean there's an ult reason unless there's a
Speaker 28: problem with the.
Speaker 1: House, well even if there, was you price it low,
Speaker 1: enough someone's going to buy the. House, Sure SO i,
Speaker 1: mean really, something when when is something? Stale when is
Speaker 1: it like when do you need to pull it off or?
Speaker 1: Reprice and then doesn't it look weird too if you
Speaker 1: drop the price for or five? Times So, mark great.
Speaker 28: QUESTION i would tell you it's going to depend area to.
Speaker 6: Area BUT i would say typically if you've been at
Speaker 6: their twenty one, days twenty one to thirty, DAYS i
Speaker 6: think that's the window there where you're getting the, feedback
Speaker 6: you're seeing the markets not respond to that.
Speaker 28: Price that's where you make that.
Speaker 6: ADJUSTMENT i don't recommend sitting there sixty, nine one hundred
Speaker 6: and twenty days before you make the.
Speaker 2: Adjustment.
Speaker 1: Wow and, then, man what do you do if you
Speaker 1: guys get a client that wants to sell their house
Speaker 1: or lists their, house let's just say eight hundred, thousand
Speaker 1: and you know this thing's only going to sell at six.
Speaker 1: HUNDRED i, mean do you even take on the listing
Speaker 1: or you just tell them go? Ahead. Steph, No i've
Speaker 1: actually there's a waste to.
Speaker 2: Tell.
Speaker 24: Yeah i've turned down some listings here recently where the
Speaker 24: homeowner of the seller's idea of value was just Three
Speaker 24: it was three times what we could realistically get for the.
Speaker 24: Property And i'm really big on showing people information like,
Speaker 24: hey this is what we're looking, at this is what's
Speaker 24: selling around.
Speaker 1: You you, know providing people that.
Speaker 24: Information and unfortunately some people still are, like, okay WELL
Speaker 24: i still want to start. Here and at that POINT
Speaker 24: i just tell people it's Not i'm not going to
Speaker 24: make you happy and do that service for. You, unfortunately
Speaker 24: if we are that, high we're not going to, move you,
Speaker 24: know SO i give people good.
Speaker 1: Info we were talking you went on a trip With
Speaker 1: suzanne AND i, recently, yep and we were. Talking you, said,
Speaker 1: YEAH i lost this one listing to a what do
Speaker 1: you call? It a fixed, rate a flat, fee broke,
Speaker 1: flats flat? Fee AND i was, like, yeah how do
Speaker 1: you compete with? Those and what was interesting is it
Speaker 1: made me think back To frank when you sold our
Speaker 1: house In Castle. Rock you add that can come in with,
Speaker 1: that a. Matterhorn is that what it's called? Matterhorn well
Speaker 1: that that's a.
Speaker 28: Little more old, school but, yeah same kind of concept.
Speaker 1: Now but just like that was like fifteen minutes. Ago
Speaker 1: so the entire house you could walk, through and Then
Speaker 1: frank sent it out through social media and all this,
Speaker 1: stuff and then of COURSE mls Then zilo and what
Speaker 1: are some of the other ones realtor dot. Com but
Speaker 1: you guys pay for these, photographers the staging of the,
Speaker 1: house the cleaning of the, house and THEN i think
Speaker 1: really just the. Marketing some, people these flat, raiders they
Speaker 1: basically just go out and listen ON. MLS i, mean
Speaker 1: that's why they can do it. Cheaper but the problem
Speaker 1: is they don't build the. Value they don't show. IT
Speaker 1: i would argue any day if someone was, like, Oh
Speaker 1: i'm going to save seven thousand dollars doing it this,
Speaker 1: way you two would literally make them so much more
Speaker 1: on the house they end up losing. Money does that make?
Speaker 6: Sense, Yeah, mark we just closed one the other day
Speaker 6: in a great man by the, WAY i don't know
Speaker 6: if he's listening. Today his neighbor was on the market
Speaker 6: for forty one, days hadn't. Moved he priced it at
Speaker 6: five twenty. Five we leveraged at five nine, nine five.
Speaker 6: Ten we ended up selling ours for five forty.
Speaker 1: One so you sold it for more than the guy
Speaker 1: that's been sitting.
Speaker 28: There and then the appraisal came back. Short we outsold the.
Speaker 6: Market we challenged the, appraisal won the challenge and got
Speaker 6: the appraisal in So i'm not so. Sure it just
Speaker 6: literally just putting a home ON mls makes. All but
Speaker 6: you have to be able to negotiate the deal, too.
Speaker 1: Well negotiating the, deal but advertising. It you had one
Speaker 1: hundred thousand people virtually walk through our house over a
Speaker 1: three day, period and you had twenty or thirty valid
Speaker 1: Offers monday after The friday you listed it.
Speaker 6: Right, YEAH i think timing and really WHAT i always
Speaker 6: say is the law of scarcity and the lave time.
Speaker 6: Pressure if you know how to work those, together you'll
Speaker 6: come out with the most money in your.
Speaker 1: Deal with, Pictures, stephanie on, PROPERTIES i, mean do you
Speaker 1: you don't do them?
Speaker 24: Yourself oh gosh, NO i have a really good high
Speaker 24: end photographer come in and shoot every one of my.
Speaker 1: Listings you, Know i've got to yell at both, residential
Speaker 1: not just you. TWO i HAVE i have looked at
Speaker 1: homes outside of this state that look like we have
Speaker 1: this the Taj. Mahal they look like the most beautiful
Speaker 1: properties you've ever. Seen the kitchen looks brand, new the
Speaker 1: bathroom looks like it's the size of this, studio the
Speaker 1: pool table or the billiard's room, downstairs but when you get,
Speaker 1: there it's like just the worst looking thing you've ever.
Speaker 1: Seen when does it become misrepresentation with? PICTURES i, mean,
Speaker 1: listen it's probably like dating. Sites there's probably people that
Speaker 1: weigh four hundred and fifty pounds that are in their
Speaker 1: nine that appear to be very trim and fit in.
Speaker 1: Thirty so at what point is so false? Advertising, like,
Speaker 1: really where does it cross the? Line BECAUSE i looked
Speaker 1: at one WHEN i got there it was so run,
Speaker 1: down there was holes in the.
Speaker 18: Wall.
Speaker 24: Yeah So i've had this conversation on listings That i've
Speaker 24: had that have been in rougher. Shape and the cool
Speaker 24: thing about the photographer THAT i use is they're really
Speaker 24: good about showing the home in its best true, light
Speaker 24: not giving that false miss, representation BECAUSE i think one
Speaker 24: of the worst things you can actually do.
Speaker 1: So piss off the.
Speaker 24: Personally, look can you get that shock value from the
Speaker 24: buyer when they walk in the house and immediately they're,
Speaker 24: like this isn't WHAT i thought it. Is and at
Speaker 24: that point you turn, around you, leave you're. Upset you
Speaker 24: may not go look at the rest of the house
Speaker 24: that looks, great you, know and checks those. Boxes you're
Speaker 24: so so, yeah that you. Got you, know you got okie.
Speaker 1: Doked you're so upset about, that your brain's not going, well,
Speaker 1: really that would only cost this Much. Exactly you don't
Speaker 1: even want to negotiate because you feel like you were.
Speaker 1: Misled that's what happened at one of the last properties
Speaker 1: that we looked at and slide ol they're, like, WELL
Speaker 1: i mean that's Only i'm, like oh my. God AND
Speaker 1: i pulled up the pictures right there AND i, said
Speaker 1: show me where that room is in this. HOUSE i
Speaker 1: don't even think it. Exists and they, said, well it's
Speaker 1: that bedroom over. There, oh but they took. It they
Speaker 1: took it before this. Happened, yeah they took it, before
Speaker 1: like the place got the.
Speaker 7: Flood isn't the house?
Speaker 6: Correctly what are your thoughts on? It Frank Well, Mark
Speaker 6: What i'll do Is i'll set a realistic. Expectation i'll,
Speaker 6: say great home with a personal touch and. Cosmetics you
Speaker 6: can make it into a great. Home BUT i sell
Speaker 6: that up front what they're dealing, with so they don't
Speaker 6: have any shock factor why they get, there because there's
Speaker 6: nothing worse than a buyer getting there and, saying, oh
Speaker 6: this is worse THAN i.
Speaker 1: Thought they should.
Speaker 28: Do you want them to be excited when they get.
Speaker 1: It i've been happily married for thirty one, plus so
Speaker 1: this never affected me because there weren't all these dating.
Speaker 1: Sites But i've talked to people on these sites Like
Speaker 1: Deputy doc and some other, people and the misrepresentation is.
Speaker 1: Crazy but then WHEN i lived through it in the
Speaker 1: form of a, house it's it's pretty upsetting and we
Speaker 1: flew out there to look at. It, yeah it's not
Speaker 1: like it was right down the street In aurora or. Something, Hey,
Speaker 1: mike what is going on with these? Taxes? Hey any
Speaker 1: real estate? Questions and then any questions For Todd Terry Apple.
Speaker 1: Air we're gonna be talking about. That he's got a
Speaker 1: deal coming up on a water heater that we haven't
Speaker 1: had on this show for a long. Time But, mike
Speaker 1: what's going? On what is your issue with? Taxes?
Speaker 18: Oh thanks a lot for taking this. Call my son
Speaker 18: has A irs hold on a twenty three and twenty four, returns,
Speaker 18: okay and it's all because of a return from twenty
Speaker 18: twenty three that was you, know he received THE w
Speaker 18: twos on it for work, done but it was never
Speaker 18: reported to THE.
Speaker 15: Rs so hold.
Speaker 1: On THOUGH i, mean, really there's a couple of things.
Speaker 1: Here does he owe the tax and he didn't pay the? Tax,
Speaker 1: now my son.
Speaker 29: Owed probably nine thousand bucks for twenty. Three they got
Speaker 29: a hold on the twenty four, Too.
Speaker 1: So i'm, Sorry, mike listen hold. On so in twenty twenty,
Speaker 1: two he was strictly A w two. Employee he worked
Speaker 1: for a, company and they took taxes out of his, check, right.
Speaker 18: Yeah twenty, two twenty, three twenty. Four that's the way
Speaker 18: he's always.
Speaker 1: Been and were the taxes? Correct in other, words come
Speaker 1: the end of the, YEAR i don't care how much they.
Speaker 1: Withheld did he owe? Money why did? They why did
Speaker 1: they withhold money two? Years they must have thought he
Speaker 1: owed money one? Year, Right, well.
Speaker 18: It's because the company is working for us where that
Speaker 18: didn't report it to THE rs any of the WORK
Speaker 18: m plus three of the employees they didn't.
Speaker 1: Report wait a, minute they didn't report him as an
Speaker 1: employee of that.
Speaker 18: Company, yeah but they took all the money out IN w.
Speaker 1: Twos wait a, Second, wait, wait wait a. Second how
Speaker 1: do you know how do you know they paid anything
Speaker 1: to the? Irs in other, words how do you know
Speaker 1: the company didn't simply deduct their share and his share
Speaker 1: from his paycheck and just keep the. Money or is
Speaker 1: that what.
Speaker 18: HAPPENED i think that's what. Happened we're not.
Speaker 29: Sure there's been several letters every time you deal with
Speaker 29: THE rs any kind of response from, them.
Speaker 18: Not heads is one hundred eighty, days one hundred and sixty?
Speaker 1: Days does he still work for this? Employer does? Not
Speaker 1: he does? Not has he contacted them asking them the?
Speaker 1: Question and is the company even in? Business?
Speaker 29: Yes and one of the employees that infected still works
Speaker 29: there only because his wife got killed in all kinds of,
Speaker 29: business so you don't have opportunity to switch all?
Speaker 1: Right hold, on, man this is this sounds Like donhiley
Speaker 1: all over. AGAIN i want to hear the name of this,
Speaker 1: company AND i want to put somebody on. This there
Speaker 1: is good, news, Though. Mike i'm going to tell you good.
Speaker 1: News dealing with THE I. R raser is no doubt
Speaker 1: biggest pain in the. Ass, Ever i'm going to tell
Speaker 1: you how to get through to an advocate to start helping.
Speaker 1: Them but there is good news on the other side
Speaker 1: of the. Tunnel hold, on.
Speaker 3: Go with a sure Thing Denver's best Roofer Excel roofing dot.
Speaker 1: Com you don't.
Speaker 3: Pay a cent until you're content time for an insurance
Speaker 3: check up, free no. Obligation in, comparison Call Compass insurance
Speaker 3: pain too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven to seven to one.
Speaker 3: Help you'll think you're his only customer when you Choose
Speaker 3: frame durand the real Estate man dot com to list
Speaker 3: your home With Remax alliance three oh three nine two
Speaker 3: zero sixteen twenty.
Speaker 1: Two all, right three oh three seven one three eight
Speaker 1: two five y. Five it has been a crazy day.
Speaker 1: HERE i do want to tell you, though about Fix
Speaker 1: it twenty four to seven thirty nine. Bucks they'll come.
Speaker 1: Out they'll clean that air, conditioner that condenser that's been
Speaker 1: getting dirty all freaking. Winter they're gonna come out. Clean
Speaker 1: it's spent about an, hour hour and a half cleaning,
Speaker 1: it getting it ready for the nice hot weather where
Speaker 1: you're gonna want to. Cool you got to be a new, customer,
Speaker 1: though new customers only check them out if fixmome dot.
Speaker 1: Com that's fixedmihome dot com And Compass, insurance by the,
Speaker 1: way that is who you're looking, For. Lindsey they will
Speaker 1: actually shop your, homeowners your. AUTOMOTIVE i don't know if
Speaker 1: you own a, business but your business insurance with like
Speaker 1: twenty or thirty different. Companies but more, Importantly Compass insurance
Speaker 1: is going to make, sure absolutely make sure that you
Speaker 1: have proper. Coverage there's a lot of people out there
Speaker 1: right now that haven't checked the value or the rebuild
Speaker 1: price of their. House you might only have coverage for
Speaker 1: five hundred thousand in your house is worth eight hundred.
Speaker 1: Thousand they can run all the numbers and help you out,
Speaker 1: there and they do all that for. Free but check
Speaker 1: them out at Quote compass dot, Com Quote compass dot.
Speaker 1: Com Now i'm going to go back To. Mike his
Speaker 1: son worked for a company and what appears to have
Speaker 1: happened is his company did not forward his portion of
Speaker 1: his taxes out of his, check nor possibly they didn't
Speaker 1: pay their. Own so trust fund is the employees share
Speaker 1: and then the company's. Portion and we had a guy
Speaker 1: Named Don eiley that did. This he was an. Accountant
Speaker 1: he did it to about thirty small businesses and he put,
Speaker 1: MILLIONS i think ten or twelve million dollars in his.
Speaker 1: Pocket the good news, IS i think He's the bad
Speaker 1: news is those companies got hit. Hard but the other
Speaker 1: good news for your son, is, ultimately if we're, right
Speaker 1: AND i think you are thinking the same THING i,
Speaker 1: am that they did. This if that is, correct ultimately
Speaker 1: your son is not going to be held responsible for
Speaker 1: that and should get a refund for whatever he. Is,
Speaker 1: oh that's just kind of how THE irs does. IT
Speaker 1: i know it's, weird but that's how they do. It
Speaker 1: what your son needs is a taxpayer, advocate and you
Speaker 1: can go to Taxpayer advocate DOT irs dot. Gov did
Speaker 1: you get? That i'll Have kelly give it to you.
Speaker 1: Again and he's got a request an.
Speaker 29: Advocate he's got all that stuff and one other, Problem
Speaker 29: LIKE i.
Speaker 1: Say wait a, second what do you mean he's got an?
Speaker 1: Advocate if he's got an advocates an advocate of.
Speaker 18: Stuff, Yes AND i, listen there's one other.
Speaker 29: Problem that's why no one can make them move on, This,
Speaker 29: dirk is because the company owner lives In. Nebraska his
Speaker 29: company is based out Of, wyoming and he does all
Speaker 29: the work In. Colorado And i'll tell you it's a
Speaker 29: three ring circus trying to get anything pinpointed and.
Speaker 18: Targeted my.
Speaker 29: Stuff is mainly over the twenty THREE w two's coming
Speaker 29: out with no report to all the, employees and it's
Speaker 29: holding up the twenty fours also because of you, know
Speaker 29: Paper James.
Speaker 1: MIKE i don't care where he's doing. Business none of
Speaker 1: that matters to. Me And i'll tell you why you told.
Speaker 1: Me the problem is with The Internal Revenue service holding
Speaker 1: on to his. Refunds let's circle. Back is that correct?
Speaker 1: List he needs a taxpayer, advocate not a contact that
Speaker 1: he called it the regular one eight HUNDRED irs. Number
Speaker 1: he needs to apply or he can go if he's In.
Speaker 1: Colorado is he In? Colorado? Yep he can literally go.
Speaker 1: DOWN i think it's On. BROADWAY i don't have the
Speaker 1: address right. Here, well then he should have an advocate
Speaker 1: that's on. This it does take a, while it can
Speaker 1: take up to a, year but they're not coming after
Speaker 1: him for money right, now Right they just locked up
Speaker 1: the money that he. Had, yes, yes and he will get.
Speaker 1: THAT i know they're slow as, HELL i get. It
Speaker 1: but if he already has a taxpayer, advocate his only
Speaker 1: other thing he can do is hire somebody Like larsen
Speaker 1: tax relief or hire someone to get on.
Speaker 18: It but what's That they won't work in three straight
Speaker 18: you can't hire a, lawyer a tax, attorney lawyer that'll
Speaker 18: work in all three straights and knock these guys.
Speaker 1: Around, Now i'm not talking about a tax attorney. Lawyer
Speaker 1: i'm talking somebody Like Larson. Tax you know WHAT i
Speaker 1: want to. Do let's get On Steve sizzick hold, on hold, on,
Speaker 1: Man i'm going to get. On i'm going to get
Speaker 1: on somebody that's actually a tax Atturn. Ernie, okay and
Speaker 1: let's see what he asks to. Say that's gonna be
Speaker 1: the best way to handle. It why this has anything
Speaker 1: to do with where the company's. BASED I i don't understand.
Speaker 1: It we're not talking. UNEMPLOYMENT i, mean maybe you're, Right,
Speaker 1: mike but for for the For god's, SAKE i have
Speaker 1: no idea why you'd be right in. This let me
Speaker 1: Get steve sizzek. On hold, on.
Speaker 3: Go with a sure Thing denver's best Roofer excel roofing dot.
Speaker 1: Com you don't pay a.
Speaker 3: Cent until you're contenth time for an insurance check up,
Speaker 3: free no. Obligation in, comparison Call compass insurance paying too
Speaker 3: much your coverage at dozens of insurance companies find out
Speaker 3: now three oh, three seven to seven to one. Help
Speaker 3: you'll think you're his only customer when you Choose frank
Speaker 3: durand the real estate man dot com to list your
Speaker 3: home With Remax.
Speaker 12: Alliance three oh three nine two zero sixteen twenty.
Speaker 1: Two all, right three oh three seven one three eighty
Speaker 1: five to. Five, Hey, mike, Listen i've been texting back
Speaker 1: and forth with the. Attorney he's going to be coming on,
Speaker 1: tomorrow so we're gonna get him blocked out for early morning,
Speaker 1: tomorrow ten am to ten. Thirty but he works for
Speaker 1: a company That i'm sure they can help your. Kid
Speaker 1: but we'll ask him all the questions what he would.
Speaker 1: Do but the one THING i want you to make
Speaker 1: sure between now and When kelly calls you back in
Speaker 1: the morning is that he went through the. ADVOCATE i
Speaker 1: want the case number THAT i can give To steve.
Speaker 1: Tomorrow that's the attorney's name to see where the case
Speaker 1: is at with the. Advocate so get me the case.
Speaker 14: Number, okay that tax.
Speaker 18: Advocate what's the the three and it's calm or? Fad
Speaker 18: what is?
Speaker 1: It it's just get the. WHAT i don't understand what
Speaker 1: you're asking.
Speaker 18: A tax advocate? Number you know you said to go
Speaker 18: make sure you go in there and what is the
Speaker 18: tax advocate?
Speaker 1: Rs it's over taxpayer advocate DOT irs dot. Go but
Speaker 1: that's where you start the. Case or you can call to, Confirm,
Speaker 1: yeah confirm that he's done. That if he's done, that
Speaker 1: he'll have A they assign you a number which this,
Speaker 1: guy this, attorney will be able to pull up and
Speaker 1: get a little information on what's going on with the.
Speaker 1: Advocate plus we'll get other. Advice so get. That i'm
Speaker 1: putting you on, Hold. KELLY i want him on first.
Speaker 1: Thing Steve sizzik is gonna block out ten am to
Speaker 1: ten thirty and we'll use him in the morning on.
Speaker 1: That but go ahead and pick up line three real, Quick.
Speaker 1: Kelly AND i want you to do that for a.
Speaker 1: Reason talk To. Mike make sure you get. It, no line,
Speaker 1: three talk To mike real. Quick, Nope, okay Then i'll do.
Speaker 1: It my, GOD i just need him on. Hold three
Speaker 1: oh three seven one THREE a two five. Five Hey,
Speaker 1: carl what's going on with? You you?
Speaker 31: Man, Well i've been working on this mathematical problem for.
Speaker 31: YEARS i finally solved. It and it's called For mah's last.
Speaker 31: Term if you are m at he's A frenchman for
Speaker 31: three hundred and fifty years was out there AND i
Speaker 31: finally solved.
Speaker 1: It what is it? Called i'm not familiar with. This
Speaker 1: this sounds like a prank. Call that last guy got
Speaker 1: me into a. Mood go. Ahead what is it called?
Speaker 31: For mas F E r m at apostrophe s yea
Speaker 31: From a's last? Theorem, OH i.
Speaker 1: See something, here and ACTUALLY i see all. Kinds the
Speaker 1: statement that there are no natural numbers, one, two, three
Speaker 1: or act blah blah, blah in which end is a
Speaker 1: natural number then greater than? Two, okay what's the. Answer
Speaker 1: i'll be your. Huckleberry what's the? Answer?
Speaker 31: Eight, well the reason that they can't solve, it the
Speaker 31: reason it doesn't get sold just because it requires something that's,
Speaker 31: impossible and that is that if, you for, example if
Speaker 31: you start with zero and you add some cube to.
Speaker 1: It let's, say, Hey, carl at what point did you
Speaker 1: wake up and think this show is the format for
Speaker 1: this mathematical question that you solved after three hundred and fifty.
Speaker 1: Years i'm Just i'm just. Curious maybe you should have CALLED.
Speaker 31: Mit i've tried calling colleges and, universities Including university Of
Speaker 31: denver in.
Speaker 1: Boulders and they think you're a.
Speaker 31: Nut, no they just haven't returned my.
Speaker 1: Calls they just won't return your. Call, okay so go
Speaker 1: ahead and give us the quick and simple.
Speaker 31: Answer the quick and simple, answer there is no. Answer,
Speaker 31: well it's.
Speaker 1: Slope the answer.
Speaker 31: Slope, yeah let me let me tell you WHAT i.
Speaker 12: Think that's.
Speaker 1: Funny that's exactly WHAT i came up.
Speaker 31: With, Listen, tom you have a good.
Speaker 1: Day he comes. Up do you think he was? SERIOUS i,
Speaker 1: mean honest to, guy do you think he's? Serious you
Speaker 1: know WHAT i do want to ask, You, carl are you?
Speaker 1: SERIOUS i wonder if he was? Serious we dropped, HIM
Speaker 1: i do what do you think he hung? Up, yeah
Speaker 1: well he hung up BECAUSE i hung up on. Him
Speaker 1: but what do you? Think do you think the guy
Speaker 1: actually thinks he solved? That what do you? Think, yeah everybody's, speechless,
Speaker 1: LIKE i have no. Idea he did call it earlier.
Speaker 12: TODAY i saw.
Speaker 1: That he called, earlier AND i didn't take it Because i'm,
Speaker 1: like what the hell's?
Speaker 8: That, well and then he also asked me for THE
Speaker 8: Koa news hotline.
Speaker 1: Number this guy really thinks he solved. This after you
Speaker 1: know what it?
Speaker 2: Does?
Speaker 9: State, here you go down a little bit Of, google
Speaker 9: and the aioverview says yes fromas last throm has been
Speaker 9: solved By Andrew wilds in nineteen ninety, four.
Speaker 1: And is the answer.
Speaker 9: SLOPE i don't know what The i'm not that mathema
Speaker 9: scientist kind of guy, here but it looks like it
Speaker 9: was solved forty years.
Speaker 1: Ago so this guy was late to the. Game, yeah
Speaker 1: just a. Bit it's funny HOW i got the same
Speaker 1: answer in three. Minutes it took him three hundred and fifty.
Speaker 1: Years let's talk numbers for a. Second you're ready for a.
Speaker 1: Number everybody out there listening's gonna. Love when's the last
Speaker 1: time you got quoted on a water? Heater how much
Speaker 1: do you think a water heater costs now from a
Speaker 1: home service? Company four? Thousand how much anybody three to ten.
Speaker 1: THOUSAND i, mean there's different, RANGES i know, that but
Speaker 1: how much north of two, Thousand frank eight. Thousand eight
Speaker 1: thousand's not. Bad eight thousand's not. Bad there's a lot
Speaker 1: of people out there that get forty eight thousand on
Speaker 1: a water. Heater Todd terry Apple air said he's going
Speaker 1: to do a special for anybody that needs a water Heater,
Speaker 1: todd tell him what it.
Speaker 7: Is we got natural gas water heaters forty gallon at
Speaker 7: seven or sixteen eighty eight total install.
Speaker 1: Installed new gas, LINES i assumed the water. Lines, yeah,
Speaker 1: out new flex, lines new flex, lines the whole bit.
Speaker 7: Labor, yep fifty gallon at seventeen eighty.
Speaker 1: Eight you're not gonna get a better.
Speaker 7: Deal, Yep, yep it's.
Speaker 1: No it's a loss. Leader you want to introduce, yourself
Speaker 1: which there's no problem with that at, all especially if
Speaker 1: someone needs a water heater.
Speaker 7: Exactly we want customers, forever not just this.
Speaker 1: Time, yeah these guys have been on the referral list
Speaker 1: twenty five. Years it's, Uh Apple air with AN e
Speaker 1: at the, end appleair dot. Com or call him up
Speaker 1: three oh three seven three three twenty eight one. Three
Speaker 1: larry's got a problem with identity. Theft we're gonna hit
Speaker 1: that after. This, kelly did we get that guy's information
Speaker 1: with THE? IRS i don't think he? What, Yes. OKAY
Speaker 1: i wanted you to put him on hold so he
Speaker 1: couldn't hear me. TALK i thought he was one of these.
Speaker 1: Guys no matter WHAT i was going to tell, him
Speaker 1: they already did, it already tried that but then ords
Speaker 1: the end he's, like, oh what what number do you?
Speaker 1: Want so hopefully he really does have an advocate or
Speaker 1: his son does and gets that, number and if he,
Speaker 1: doesn't we can tell him how to do that tomorrow. Morning,
Speaker 1: larry you're up, Next.
Speaker 3: Go with a sure Thing denver's best Roofer Excel roofing dot.
Speaker 1: Com you don't.
Speaker 3: Pay a cent until you're. Content time for an insurance
Speaker 3: check up, free no. Obligation in, comparison Call Compass insurance
Speaker 3: paying too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven seven to one.
Speaker 3: Help you'll think you're his only customer when you Choose
Speaker 3: frank durand the real Estate man dot com to list
Speaker 3: your home With Remax alliance three oh three nine two
Speaker 3: zero sixteen twenty.
Speaker 1: Two all, right three oh three seven one THREE a
Speaker 1: two five. Five don't forget you need any help even
Speaker 1: when we're not, here live on the. Air three oh Three,
Speaker 1: martino three zero Three. Martino that phone number works. Anytime and,
Speaker 1: then of, course help h at troubleshooter dot. Com please
Speaker 1: spread the. Word we love helping. People we've got a
Speaker 1: list of experts At referral list dot. COM i always
Speaker 1: want to think and experts like h, well right here
Speaker 1: in Studio Frank duran With Frank, Duran holmes dot, Com Stephanie,
Speaker 1: Thomas Stephanie It's stephanie r dot. Com and then of
Speaker 1: Course Todd Terry Apple air sixteen eighty nine installed forty
Speaker 1: gallon water. Heater now do they have to call today
Speaker 1: or within the next few? DAYS i ASSUME.
Speaker 7: I think we have thirty waters of each. Size, oh
Speaker 7: we're allotting for.
Speaker 1: So you literally have them ready to. Go OH i
Speaker 1: love that sixteen eighty. Nine if you had a quote
Speaker 1: on the water heater, recently you will see that is extremely.
Speaker 1: Cheap installed new, gas flex, lines new water, lines the
Speaker 1: whole bit. Labor you get the idea And halloway, right
Speaker 1: And halloway And halloway and then if you need a
Speaker 1: fifty gallon seventeen eighty. Nine but you guys sell all
Speaker 1: kinds of. Stuff you've got an instant hot you've got you,
Speaker 1: know furnaces. AC's but you do a lot of heat,
Speaker 1: pumps a lot of heat. Pumps heat pumps are getting
Speaker 1: popular because they're so.
Speaker 7: Efficient Oh, Man Duglass mini splits, boilers.
Speaker 1: The duglass is cool because you can retro fit.
Speaker 7: Anything, oh it's so, awesome he, says she, said shed.
Speaker 1: He, said she, said by the. Seashell that's, It and
Speaker 1: once again That's Apple air with AN e at the.
Speaker 1: End dot. Com Hey, larry what's this identity theft?
Speaker 17: Man, WELL i uh.
Speaker 14: Had somebody that apparently ran up a credit card under
Speaker 14: my name THAT i, KNEW i didn't know anything. About
Speaker 14: AND i just had some paperwork that was delivered to
Speaker 14: my office on my work location office On, monday and
Speaker 14: it's from a group of attorneys with.
Speaker 2: A thing THAT i.
Speaker 14: NEED i need to appear in court on the twelfth
Speaker 14: of this month at two.
Speaker 1: Pm, well if it's a true, summons you have to show.
Speaker 1: Up you're crazy not. To they could end up with
Speaker 1: the default. Judgment you're just gonna have to show up
Speaker 1: and plead your case and tell THEM i know nothing about.
Speaker 1: THIS i, mean did you have a credit card they
Speaker 1: got stolen or do you think they simply opened one
Speaker 1: up in your?
Speaker 14: NAME i think they opened it up in my name
Speaker 14: Because i've never had a master card in my life
Speaker 14: And i've never heard of this.
Speaker 1: Company have you gone on since you gotten? Served have
Speaker 1: you gone on to any of the credit bureaus to
Speaker 1: see what's going on with your. Credit.
Speaker 14: NO i tried doing that last, night BUT i wasn't
Speaker 14: able to get online to. See but, YEAH i need
Speaker 14: to get this straight out because my wife AND i
Speaker 14: are have we were in idea where my landlord's going
Speaker 14: to sell our house and we're, renting so we're going
Speaker 14: to try to buy a. House SO i need to
Speaker 14: get you, know stuff straight.
Speaker 1: Down, well you got to show up and see what
Speaker 1: they have on, you. MAN i, mean the first things
Speaker 1: are going to be pretty, basic like what's the credit
Speaker 1: card used with the? Chip that's almost impossible to be.
Speaker 1: Fraudulent i'm not going to say one hundred, percent but
Speaker 1: almost never does that. Happen and then if that's the,
Speaker 1: case where was it? Used if all the chargers are
Speaker 1: In texas and you're In colorado and or In california
Speaker 1: or overseas In, JAMAICA i, mean this should be pretty you,
Speaker 1: know cut and. Dry BUT i, mean my, goodness if
Speaker 1: the charges are right around your house and you signed
Speaker 1: the charge, slips maybe ad a little memory. Lapse And
Speaker 1: i'm not saying that's what's going. On i'm just pointing
Speaker 1: out when you go meet them in front of that.
Speaker 1: Judge you just got to plead your. Case. Man you
Speaker 1: should really log on though and see what the heck's
Speaker 1: going on with your credit right?
Speaker 14: Now, OKAY i can do. That, yeah it's for An Indigo,
Speaker 14: MasterCard WHICH i and they have a receipts here of
Speaker 14: things and payments and.
Speaker 1: Stuff how long like what's the oldest?
Speaker 14: Charge it's all from twenty, nineteen like Around july twenty.
Speaker 14: Nineteen But i've, never LIKE i, said was there any?
Speaker 1: Payments What i'd be, curious was there ever a payment
Speaker 1: made on?
Speaker 18: It?
Speaker 1: Like how long was the stretch of? Time was it
Speaker 1: over two? Months eight?
Speaker 14: MONTHS i can look further into, these but it looks,
Speaker 14: like let's See.
Speaker 1: July and here's my, point And i'm trying to just
Speaker 1: kind of get you ready for. Court but if there
Speaker 1: was never a payment ever made on, it that would make.
Speaker 1: Sense if someone was making minimum payments or even all
Speaker 1: the payments for three or four, months then all of
Speaker 1: a sudden to not, PAY i mean that could look
Speaker 1: pretty bad for.
Speaker 14: You, yeah it looks like It's june And.
Speaker 1: July i'm going to ask you, something, man AND i
Speaker 1: really want you to think of Something, OKAY i really
Speaker 1: want you to think of as a. POSSIBILITY i don't
Speaker 1: know what happened. Here, generally if you had your id
Speaker 1: stold in twenty, nineteen you would have more than one
Speaker 1: creditor coming after you at this. Point is it? Possible
Speaker 1: is it possible that your wife has a credit card
Speaker 1: that you don't know? About and you don't have to
Speaker 1: answer that, question BUT i want you to think about.
Speaker 1: Everything you need to go To, Equifax TransUnion and log.
Speaker 1: In they're going to ask you questions about did you
Speaker 1: buy this, car did you live at this. Address they're
Speaker 1: going to verify. You then you can look at your credit.
Speaker 1: History we're going to take your information. Down we're going
Speaker 1: to call you back in the morning. Too, man, listen,
Speaker 1: everybody THREE zho Three Martino troubleshooter Dot com see you.
Speaker 1: Tomorrow