WEBVTT 1 00:00:00.520 --> 00:00:05.759 Yea ripped of. 2 00:00:07.519 --> 00:00:10.519 News you don't have. 3 00:00:10.679 --> 00:00:15.199 Come running just as fast as we can. 4 00:00:16.039 --> 00:00:17.760 Show Shooter's gonna help. 5 00:00:18.039 --> 00:00:22.120 Comes the Troubleshooter Show. 6 00:00:22.719 --> 00:00:27.519 No Tom Martinez, Welcome, Welcome, my friends to the only, 7 00:00:27.600 --> 00:00:30.160 and I mean that, the only show of its kind. 8 00:00:30.480 --> 00:00:33.079 You know what we do. We solve problems, answer questions, 9 00:00:33.439 --> 00:00:36.159 take complaints. Our goal in life is to make your 10 00:00:36.320 --> 00:00:40.479 life just a little bit better. Maybe a bad contractors 11 00:00:40.640 --> 00:00:45.359 wandered into your domain and taking money from you. Maybe 12 00:00:45.359 --> 00:00:50.039 you've got some scumbag landlord that can't seem to get 13 00:00:50.039 --> 00:00:53.359 the furnace or the air conditioner working. That is what 14 00:00:53.439 --> 00:00:58.159 this show's about. For over forty five years, to the 15 00:00:58.200 --> 00:01:01.759 tune of well over three hundred drid to million dollars 16 00:01:01.759 --> 00:01:06.000 in cash, merchandise exchanges and refunds directly and I mean 17 00:01:06.040 --> 00:01:08.799 it directly due to this show. We're the only show 18 00:01:08.799 --> 00:01:11.719 that gets directly involved. You realize, if I've got a 19 00:01:11.760 --> 00:01:14.280 phone number to some dirtbag, I'll try to get them 20 00:01:14.319 --> 00:01:17.239 on the air. Sometimes they come on, sometimes they don't. 21 00:01:17.439 --> 00:01:22.280 I'll tell you something else. Businesses in general that do 22 00:01:22.439 --> 00:01:27.200 come on the air, I generally would say ninety percent, 23 00:01:27.359 --> 00:01:30.719 maybe even ninety five percent of the time. They have 24 00:01:30.840 --> 00:01:33.840 a good other side to the story. I'm dealing with 25 00:01:33.879 --> 00:01:37.680 a consumer right now that I'm not sure what's going on. 26 00:01:38.200 --> 00:01:42.239 I've got a consumer right now leaving this three ZHO 27 00:01:42.280 --> 00:01:45.599 three Martino at night. It goes to a voicemail, just 28 00:01:45.680 --> 00:01:48.920 leaving voicemails constantly, and the guy's starting to drive me crazy. 29 00:01:49.079 --> 00:01:50.879 I try to call him back to help him out, 30 00:01:50.920 --> 00:01:53.439 and the guy doesn't pick up. We'll figure out what 31 00:01:53.560 --> 00:01:57.680 that is. But sometimes people that leave messages at eleven 32 00:01:57.879 --> 00:02:02.599 thirty at night not to be normal. Frank durand the 33 00:02:02.599 --> 00:02:06.519 real estate man, you never seemed to sleep. You made 34 00:02:06.519 --> 00:02:09.960 me just think of this. I think I actually reached 35 00:02:10.000 --> 00:02:12.159 out to you late at night when you were selling 36 00:02:12.199 --> 00:02:15.319 my house one time over that whole address thing with 37 00:02:15.479 --> 00:02:16.039 my neighbor. 38 00:02:16.120 --> 00:02:18.280 Yeah, Mark, you don't sleep, brother. I don't think I've 39 00:02:18.319 --> 00:02:20.759 slept in like six years. Man, it's been a while. 40 00:02:21.360 --> 00:02:24.520 That's crazy. So in studio with me Frank durand the 41 00:02:24.560 --> 00:02:30.120 real estate man, Stephanie Thomas Real Estate Extraordinary Colorado Springspike 42 00:02:30.159 --> 00:02:35.120 Peaks Region, and then Todd Terry Apple Air. Todd has 43 00:02:35.159 --> 00:02:40.000 been a member of our referral list for Oh My God, 44 00:02:40.240 --> 00:02:43.000 twenty years. I'd have to say that's right. Todd, hit 45 00:02:43.039 --> 00:02:45.080 that mike button. Would you say twenty years? 46 00:02:46.360 --> 00:02:49.319 I think it's twenty five years. 47 00:02:49.520 --> 00:02:52.240 Twenty five years, that's possible. That would be right around 48 00:02:52.280 --> 00:02:53.000 the start. 49 00:02:53.080 --> 00:02:55.280 Back in the Father John Day, yep. 50 00:02:55.080 --> 00:02:58.560 Father John Days. That's going way back. He owns Apple Air. 51 00:02:58.639 --> 00:03:02.560 They do HVA see they do heating. You guys do 52 00:03:02.639 --> 00:03:06.560 not do plumbing. Correct? Oh, I forgot you did plumbing? 53 00:03:07.000 --> 00:03:13.840 Electric or no? So you do the whole Gamut home services? Yeah, 54 00:03:14.000 --> 00:03:16.080 very cool man. So we'll be talking about that. And 55 00:03:16.120 --> 00:03:19.439 they have a special they teamed up with Excel as 56 00:03:19.479 --> 00:03:22.719 an Excel Energy and you can get a whole home 57 00:03:22.879 --> 00:03:26.240 audit and it's pretty cool. We'll get into that in 58 00:03:26.280 --> 00:03:27.800 a little bit. I want to get to the phones. 59 00:03:28.400 --> 00:03:30.120 We got a couple of things going on. I want 60 00:03:30.120 --> 00:03:34.560 to just a little house cleaning from yesterday, Kelly, when 61 00:03:34.599 --> 00:03:37.759 you get situated in there, I would like to get 62 00:03:37.759 --> 00:03:41.080 the guy back on with renewal by Anderson. The problem 63 00:03:41.120 --> 00:03:45.280 with those windows. I received those pictures. I assume we 64 00:03:45.400 --> 00:03:48.639 got them over to our expert. I wanted to kind 65 00:03:48.639 --> 00:03:51.560 of follow up. I think they looked I think the 66 00:03:51.639 --> 00:03:56.000 window installation looked horrible. I'll just put it. I'll put 67 00:03:56.039 --> 00:03:58.719 it for what it is. And I think renewal By 68 00:03:58.759 --> 00:04:02.319 Anderson needs to get this thing fixed before they get paid. 69 00:04:02.400 --> 00:04:04.360 That's just where I want to go with it. But 70 00:04:04.439 --> 00:04:06.960 I do want to hear from Nick Gravina. I want 71 00:04:07.000 --> 00:04:09.840 to hear what he thinks. Three oh three seven one, 72 00:04:09.960 --> 00:04:15.080 three eight two five five. We have two lines open. 73 00:04:15.680 --> 00:04:15.879 Uh. 74 00:04:15.919 --> 00:04:19.560 This one came in yesterday at the end of the show, 75 00:04:20.079 --> 00:04:22.439 and I knew we'd have to spend some time on it. 76 00:04:22.480 --> 00:04:28.439 But this sounds horrible. Diane, something's going on with elderly abuse. 77 00:04:28.800 --> 00:04:32.319 Fill me in. What's happening. What is the relationship to you. 78 00:04:32.399 --> 00:04:35.800 I hope it's not you. 79 00:04:35.800 --> 00:04:39.920 No, it's not me. It's my neighbor. And uh, he's 80 00:04:39.959 --> 00:04:44.959 elderly who he's a disabled veteran, but his mother he 81 00:04:45.040 --> 00:04:47.920 was living with his mother for like the last ten 82 00:04:48.000 --> 00:04:53.439 years and then, uh, like a year ago, a year 83 00:04:53.439 --> 00:04:54.120 and a half ago. 84 00:04:54.879 --> 00:04:59.600 Diane, you just sparked some curiosity here, elder abuse. It's 85 00:04:59.639 --> 00:05:02.199 your name, so I assume he's elderly, but he was 86 00:05:02.279 --> 00:05:05.040 living with his mother. How old is he and how 87 00:05:05.040 --> 00:05:06.000 old was his mother? 88 00:05:07.399 --> 00:05:10.240 Well, his mother is still alive and she's like probably 89 00:05:10.240 --> 00:05:12.759 eighty three or eighty four, and he has to be 90 00:05:13.000 --> 00:05:14.920 sixty six or so. 91 00:05:14.720 --> 00:05:16.759 Still And does he still live next door to you 92 00:05:16.879 --> 00:05:21.079 or no? Yes, he does, Okay, now continue on. 93 00:05:22.959 --> 00:05:24.079 Well, so. 94 00:05:25.680 --> 00:05:28.680 His sisters came and took his mother out of the house, 95 00:05:28.759 --> 00:05:31.120 said that she had to go to some doctor's appointments, 96 00:05:31.160 --> 00:05:35.120 and so hit her out of the house and never 97 00:05:35.160 --> 00:05:39.199 brought her back. And then they took her over to 98 00:05:39.240 --> 00:05:44.839 the younger sister's house. And during this time she fell 99 00:05:45.199 --> 00:05:50.240 just recently in March, and with two black eyes and 100 00:05:50.279 --> 00:05:53.160 stitches in her forehead, and. 101 00:05:52.959 --> 00:05:54.480 So they took her to the hospital. 102 00:05:55.000 --> 00:05:59.680 And so two officers came to the hospital because of 103 00:06:00.519 --> 00:06:02.600 she was an elderly person and sure. 104 00:06:02.800 --> 00:06:03.519 They have to come. 105 00:06:03.839 --> 00:06:07.480 Did anything become of that? Did anything become of the officers? 106 00:06:07.519 --> 00:06:12.720 Where are there any charges filed against anybody? No, So 107 00:06:12.800 --> 00:06:16.920 they think so from the best that you know, they 108 00:06:17.000 --> 00:06:20.680 think that she possibly did fall or something along those lines. 109 00:06:21.920 --> 00:06:25.199 Well, she said that she fell at her daughter's house, 110 00:06:25.399 --> 00:06:28.959 got it, which is in Federal Heights. So he reported 111 00:06:28.959 --> 00:06:32.040 that to the Federal Heights Police department and they opened 112 00:06:32.040 --> 00:06:33.800 a case, but he hasn't heard back from them. 113 00:06:33.839 --> 00:06:36.639 And then what is his first name? What is your 114 00:06:36.639 --> 00:06:37.639 neighbor's first name? 115 00:06:39.319 --> 00:06:40.439 Uh, Ricky? 116 00:06:40.720 --> 00:06:44.439 Does Ricky think that his sister did something? 117 00:06:46.600 --> 00:06:47.680 Well, they're not. 118 00:06:49.360 --> 00:06:52.000 He thinks that they're stripped, equity stripping her. So they 119 00:06:52.040 --> 00:06:57.240 got power of attorney and they got guardianship over the mother. 120 00:06:57.920 --> 00:06:59.879 And as soon as they got that, then they threw 121 00:07:00.319 --> 00:07:03.439 into a nursing home. So she's been in a nursing home, okay, 122 00:07:03.600 --> 00:07:07.319 and she wants to come home. She's coherent enough to 123 00:07:07.319 --> 00:07:10.639 come home. They were just in court, not I guess 124 00:07:11.639 --> 00:07:17.199 here maybe in March, and the judge gave the older 125 00:07:17.279 --> 00:07:21.199 sister guardianship of the mother, but she doesn't. But the 126 00:07:21.279 --> 00:07:24.839 judge doesn't even know what's going on with a mother. 127 00:07:24.959 --> 00:07:27.000 So during this last night. 128 00:07:27.199 --> 00:07:30.680 Diane, I just I like covering all aspects and I've 129 00:07:30.680 --> 00:07:33.839 got some more questions for you. But is it possible 130 00:07:33.879 --> 00:07:37.600 that she really, you know, did fall, did hurt herself, 131 00:07:37.639 --> 00:07:39.920 and it was getting to the point where she probably 132 00:07:39.959 --> 00:07:44.160 did need twenty four to seven care. So they did 133 00:07:44.199 --> 00:07:47.519 go through in front of a judge, and it sounds 134 00:07:47.560 --> 00:07:50.199 like they did everything right. Whether or not the judge 135 00:07:50.439 --> 00:07:53.199 made the right decision, I don't know, But what I'm 136 00:07:53.240 --> 00:07:56.319 saying is they got power of attorney, They've they got 137 00:07:56.360 --> 00:08:01.000 whatever control they needed and put her into a home. 138 00:08:01.399 --> 00:08:04.800 And by the way, these homes are cheap by any means. 139 00:08:04.800 --> 00:08:07.759 It's not like there's free homes out there. How is 140 00:08:07.839 --> 00:08:09.160 that home being paid for? 141 00:08:11.240 --> 00:08:13.720 Well, I don't know. I think if they're paying for it. 142 00:08:13.720 --> 00:08:19.240 There's so many things. They evicted their brother, okay, out 143 00:08:19.240 --> 00:08:20.879 of the house, so he has to be out by 144 00:08:21.000 --> 00:08:22.319 June thirtieth. 145 00:08:21.959 --> 00:08:24.920 And that's your neighbor, and yes, okay. 146 00:08:25.240 --> 00:08:27.879 My opinion is that they're just trying to equity strip 147 00:08:28.000 --> 00:08:30.079 their mother because they want him out and they're going 148 00:08:30.120 --> 00:08:34.039 to sell the house. But another counselor from all the 149 00:08:34.200 --> 00:08:38.799 twenty came and was talking to the mother and or 150 00:08:38.879 --> 00:08:42.879 the sisters at the house, and he said he didn't 151 00:08:42.879 --> 00:08:45.120 know why she needed to go to a home, that 152 00:08:45.279 --> 00:08:47.679 her home was perfectly fine for her to be in. 153 00:08:47.840 --> 00:08:48.399 And she was. 154 00:08:48.679 --> 00:08:51.679 But let's not let's not forget she. Let's not forget 155 00:08:51.720 --> 00:08:54.279 that ane she ended up in the hospital. Has has 156 00:08:54.360 --> 00:08:57.919 your neighbor gone? Is Ricky gone to see his mother 157 00:08:58.039 --> 00:08:59.120 in the home? 158 00:09:00.399 --> 00:09:00.600 Yes? 159 00:09:01.039 --> 00:09:04.399 Okay? And then what once? What is he relaying back 160 00:09:04.440 --> 00:09:05.080 to you. 161 00:09:07.200 --> 00:09:09.440 That his mother wants to come home and they won't 162 00:09:09.519 --> 00:09:13.279 let her come home. They when he goes to visit her, 163 00:09:13.360 --> 00:09:16.200 they have a counselor in the room where they where 164 00:09:16.200 --> 00:09:19.519 she's at, so he can't talk to his mother by herself. 165 00:09:19.879 --> 00:09:20.080 Yeah. 166 00:09:20.879 --> 00:09:24.360 They they've gone in and they've taken her check book 167 00:09:24.399 --> 00:09:27.360 out of her purse. They changed her mailing address from 168 00:09:27.759 --> 00:09:30.039 her house down to the sister's house. 169 00:09:31.399 --> 00:09:34.399 I guess the real question. I guess the real question. 170 00:09:34.559 --> 00:09:37.080 And why you're calling and tell me if I'm incorrect. 171 00:09:37.360 --> 00:09:42.639 You want to somehow verify that this woman is is 172 00:09:42.679 --> 00:09:45.039 being taken advantage of. I mean, is that kind of 173 00:09:45.080 --> 00:09:46.039 what it comes down to? 174 00:09:48.360 --> 00:09:51.600 Yes, I think she. I think she needs her own 175 00:09:51.679 --> 00:09:55.679 lawyer so that she can speak because her daughters won't 176 00:09:55.759 --> 00:09:56.600 let her speak. 177 00:09:57.080 --> 00:09:59.480 Well, what does that mean? You're your neighbor can go 178 00:09:59.559 --> 00:10:02.399 see her and speak to her once a week? You said, 179 00:10:02.440 --> 00:10:06.879 what does that mean? She can't speak for herself. 180 00:10:06.919 --> 00:10:09.120 She wants to come home and they won't let her 181 00:10:09.120 --> 00:10:13.000 come home. And there's an Adams County counselors that said 182 00:10:13.000 --> 00:10:15.519 there wasn't any reason that she couldn't come home when 183 00:10:15.519 --> 00:10:18.720 she fell out of bed. I think that's what she said. 184 00:10:19.120 --> 00:10:20.799 She slipped out of bed or whatever. 185 00:10:21.600 --> 00:10:26.759 But hold on, here's what I want to do. Let 186 00:10:26.799 --> 00:10:29.000 me here's what I want to do, Diane, because I 187 00:10:29.480 --> 00:10:32.320 want to I do want to talk to an attorney. 188 00:10:32.320 --> 00:10:34.320 I want to talk to an estate planner. I want 189 00:10:34.360 --> 00:10:39.039 to talk to Mackenzie. So let's get Mackenzie on. And 190 00:10:39.200 --> 00:10:45.600 I am curious. How does someone petition the court if 191 00:10:45.639 --> 00:10:48.559 they really do feel like they should not be in 192 00:10:48.600 --> 00:10:52.559 a home. And I'd be curious if we sent somebody 193 00:10:52.600 --> 00:10:57.759 out there, say with her son, your neighbor, someone that's 194 00:10:57.840 --> 00:11:02.399 not involved, someone that doesn't care where the money goes, 195 00:11:02.600 --> 00:11:06.679 somebody that is truly an outside person that talks to her. 196 00:11:07.039 --> 00:11:09.960 How they would think maybe deputy doc or somebody. But 197 00:11:10.320 --> 00:11:13.080 let me try to give Mackenzie on. He's a great attorney. 198 00:11:13.399 --> 00:11:16.120 So we'll take this quick break three oh three seven, one, 199 00:11:16.159 --> 00:11:19.399 three eight, two five five two lines open. Will be 200 00:11:19.559 --> 00:11:21.519 right back, hopefully with our expert. 201 00:11:26.639 --> 00:11:29.879 Go with a sure thing Denver's Best roofer Excel roofing 202 00:11:30.000 --> 00:11:30.559 dot com. 203 00:11:30.600 --> 00:11:32.639 You don't pay a cent until you're content. 204 00:11:36.000 --> 00:11:39.200 Time for an insurance check up, free no obligation comparison 205 00:11:39.320 --> 00:11:42.840 call Compass insurance paying too much your coverage at dozens 206 00:11:42.879 --> 00:11:45.639 of insurance companies find out now three oh three, seven 207 00:11:45.639 --> 00:11:46.159 to seven to one. 208 00:11:46.320 --> 00:11:46.559 Help. 209 00:11:46.759 --> 00:11:49.360 You'll think you're his only customer when you choose Frank 210 00:11:49.440 --> 00:11:51.879 durand the real estate man dot com to list your 211 00:11:51.919 --> 00:11:55.039 home with Remax Alliance three oh three nine two zero 212 00:11:55.200 --> 00:11:59.519 sixteen twenty two. 213 00:12:01.720 --> 00:12:03.960 All right, three oh three seven one three eight two 214 00:12:04.039 --> 00:12:06.200 five five. I let you know when the line is open. 215 00:12:06.279 --> 00:12:09.080 We got a lot of stuff cooking right here. But 216 00:12:09.279 --> 00:12:12.879 Dan mackenzie, he is our expert when it comes to 217 00:12:12.879 --> 00:12:16.559 anything of state planning, asset protection. But Dan, I do 218 00:12:16.639 --> 00:12:19.200 have a question for you, and I'm not saying it's 219 00:12:19.279 --> 00:12:22.720 going on in this case, and you can ask whatever questions. 220 00:12:22.919 --> 00:12:27.320 The caller's name is Diane. But Diane's neighbor is the 221 00:12:27.360 --> 00:12:30.399 son of a woman that he did live with. At 222 00:12:30.399 --> 00:12:34.120 some point, his sister came and got the mother, and 223 00:12:34.279 --> 00:12:38.000 I guess moved the mother in with the sister. She 224 00:12:38.440 --> 00:12:41.480 fell down the stairs. Something happened, She ended up in 225 00:12:41.519 --> 00:12:44.720 the er, she was bruised up. I mean, you know, 226 00:12:44.960 --> 00:12:48.080 you can imagine she's eighty six years old. Let's say 227 00:12:48.120 --> 00:12:50.080 she did fall down the stairs. I don't know if 228 00:12:50.120 --> 00:12:55.120 anything nefarious happened or not, but regardless, they got power 229 00:12:55.159 --> 00:13:00.320 of attorney, okay, and they put her into a home. 230 00:13:01.120 --> 00:13:05.039 What the Sun is claiming now is when he goes 231 00:13:05.120 --> 00:13:09.480 and visits her in the care facility, and I don't 232 00:13:09.480 --> 00:13:11.879 know if it's memory care, I don't know what it is. 233 00:13:11.960 --> 00:13:14.960 But in the home, the bottom line is she is 234 00:13:15.120 --> 00:13:18.600 telling the son that she doesn't want to be there, 235 00:13:19.120 --> 00:13:21.559 but no one will let her go home. So just 236 00:13:21.679 --> 00:13:25.200 what are your thoughts on that? If that's true, what 237 00:13:25.240 --> 00:13:26.879 would you do next? 238 00:13:27.840 --> 00:13:29.759 I mean, I would just note that power of attorney 239 00:13:29.879 --> 00:13:32.720 gives people the ability to make decisions for you, but 240 00:13:32.759 --> 00:13:34.799 it doesn't take away your ability to make your own 241 00:13:34.879 --> 00:13:38.200 decisions too. So just because you're wreacting as my agent 242 00:13:38.240 --> 00:13:40.399 doesn't mean I can't make my own decisions. So that 243 00:13:40.480 --> 00:13:43.399 is not that should not be a basis for holding 244 00:13:43.399 --> 00:13:47.200 someone against it, and there will in a care facility 245 00:13:47.240 --> 00:13:50.679 like that. Normally, if you feel like they're trying to 246 00:13:50.679 --> 00:13:52.639 make a decision that's harmful to them, you've got to 247 00:13:52.679 --> 00:13:55.799 get guardianship over them. That does take away that person's 248 00:13:55.840 --> 00:13:56.879 right to make their own decision. 249 00:13:56.919 --> 00:13:59.919 And see, I'm wondering, Diane, do you know if they 250 00:14:00.120 --> 00:14:03.759 actually have guardianship as well as just a medical or 251 00:14:03.799 --> 00:14:05.879 even an economical power of attorney. 252 00:14:05.919 --> 00:14:09.440 Do you know the answer to that, Yes, they did 253 00:14:09.519 --> 00:14:10.240 get guardianship. 254 00:14:10.360 --> 00:14:16.440 Okay, well there's that that they calculated all of their 255 00:14:16.480 --> 00:14:17.799 moves to get that guardian. 256 00:14:18.240 --> 00:14:18.600 Diane. 257 00:14:18.600 --> 00:14:21.080 I get that, and I'm not saying that didn't happen. 258 00:14:21.159 --> 00:14:24.399 But I'm just more looking at this from with Dan, 259 00:14:24.480 --> 00:14:29.120 at least from a legal perspective. Meaning if someone did 260 00:14:29.200 --> 00:14:33.120 go in front of a judge and was granted guardianship Dan, 261 00:14:33.679 --> 00:14:37.919 but that person really doesn't think that was right. A 262 00:14:38.000 --> 00:14:42.399 week later, a month later, what can someone do? If anything? 263 00:14:43.879 --> 00:14:47.159 Guardianships do require regular reporting. It's not like the court 264 00:14:47.240 --> 00:14:49.320 just to sign that person is guardian and then says 265 00:14:49.360 --> 00:14:51.480 good luck and you know, hope we don't see again. 266 00:14:51.519 --> 00:14:51.840 I mean, the. 267 00:14:52.159 --> 00:14:53.200 Guardian does have to. 268 00:14:54.799 --> 00:14:56.759 Regularly the report to the court what's going on, and 269 00:14:56.799 --> 00:15:00.600 that case would still be open. So Diana, you think 270 00:15:00.600 --> 00:15:02.679 there's something, I mean, you might have an opportunity. I 271 00:15:02.720 --> 00:15:04.840 don't know if you were notified about the case. Normally, 272 00:15:04.919 --> 00:15:07.480 close relatives are supposed to be notified so that they 273 00:15:07.559 --> 00:15:11.039 can they can submit there. Well, I guess they're not 274 00:15:11.080 --> 00:15:11.720 a relative, you're a. 275 00:15:11.679 --> 00:15:19.480 Neighbors that Yeah, she's the neighbor of the sun okay okay, okay, well, well, 276 00:15:19.559 --> 00:15:22.039 relatives would have a right to participate in that case. 277 00:15:22.440 --> 00:15:26.879 Two two cases have been filed, with the one with 278 00:15:27.000 --> 00:15:31.440 the Federal Heights Police because she didn't fall down the stairs, 279 00:15:31.519 --> 00:15:34.480 she slipped out of bed and so then they took 280 00:15:34.480 --> 00:15:36.799 her to the hospital and then two officers showed up 281 00:15:36.799 --> 00:15:39.080 and she said she fell at her sisters, but the 282 00:15:39.200 --> 00:15:42.200 older sister said she fell at the nursing home. 283 00:15:42.440 --> 00:15:46.320 Maybe they don't. But maybe she's confused, is my point, Diane. 284 00:15:46.360 --> 00:15:47.080 I don't know. 285 00:15:48.480 --> 00:15:50.039 Yeah, but maybe she's not confused. 286 00:15:50.120 --> 00:15:52.799 I mean that maybe that's true. But wait, hold on, 287 00:15:52.879 --> 00:15:55.639 And this is why I wanted Dan on Dan. When 288 00:15:55.679 --> 00:15:58.720 someone tries to get guardianship, I mean, it's not like 289 00:15:59.039 --> 00:16:01.559 the judge is going to be in cahoots or something. 290 00:16:01.759 --> 00:16:05.399 I'm not saying that's never happened, but typically speaking, what 291 00:16:05.559 --> 00:16:08.440 do you have to prove in court? I mean, how 292 00:16:08.480 --> 00:16:09.159 does that go? 293 00:16:10.480 --> 00:16:13.480 I mean, yeah, normally my experiences that judges are very 294 00:16:13.679 --> 00:16:17.039 skeptical and worried about taking someone's rights away to manage 295 00:16:17.080 --> 00:16:19.639 their own care. So they do proceed pretty carefully. And 296 00:16:19.679 --> 00:16:23.639 that person who is the subject of the guardianship is 297 00:16:23.720 --> 00:16:26.120 often included in the case if they can be, and 298 00:16:26.600 --> 00:16:28.679 if they don't have a lawyer, that they hire their 299 00:16:28.720 --> 00:16:31.600 assign one, which is, you know, a guardian at item 300 00:16:31.639 --> 00:16:34.120 situation right like here's it's like almost having a public 301 00:16:34.120 --> 00:16:38.480 defender working for you. So the process is usually pretty thorough, 302 00:16:38.559 --> 00:16:41.399 but you know it does there are famous stories about 303 00:16:41.440 --> 00:16:45.600 abuses happening. So I don't want to completely you know, 304 00:16:45.679 --> 00:16:48.080 not say you have any valid point, Diane, but there 305 00:16:48.120 --> 00:16:51.320 should be a mechanism within that guardianship case to maybe 306 00:16:51.399 --> 00:16:56.039 bring your consern the son's concerns to the court's attention. 307 00:16:56.360 --> 00:16:58.879 You know, years ago, going to the exact point you 308 00:16:59.039 --> 00:17:02.720 just made, Dan, you're ars ago, Tom got a call 309 00:17:03.240 --> 00:17:07.440 and basically ended up getting a person out of a 310 00:17:07.559 --> 00:17:10.640 home and it took a legal battle and it took 311 00:17:10.759 --> 00:17:14.279 some other stuff to get done. But it was kind 312 00:17:14.279 --> 00:17:18.559 of an abusive situation by one of her children, and 313 00:17:18.599 --> 00:17:22.160 it's just crazy. I wish I could recall the entire story. 314 00:17:22.480 --> 00:17:24.759 But when you first hear a story like this, you 315 00:17:24.799 --> 00:17:26.920 do you go, well, man, the judge would have to 316 00:17:26.920 --> 00:17:30.279 be involved or not care, and a lot of things 317 00:17:30.480 --> 00:17:33.119 need to happen. But Matt, you just never know, do you? You 318 00:17:33.400 --> 00:17:36.480 really never know? Would it be? Would it make any 319 00:17:36.599 --> 00:17:41.000 sense for like her neighbor who was once again the son, 320 00:17:41.680 --> 00:17:45.160 to hire an attorney or to hire somebody I don't 321 00:17:45.200 --> 00:17:47.440 know who. Maybe you can help me with this when 322 00:17:47.480 --> 00:17:56.880 he goes and visits his mom next week to a valuator, that's. 323 00:17:55.200 --> 00:17:58.720 What he's hoping for. Somebody else from the outside will 324 00:17:58.759 --> 00:18:00.240 look and talk to her. 325 00:18:00.559 --> 00:18:04.440 Yeah, without even without possibly without him being president or whatever. 326 00:18:04.680 --> 00:18:08.039 But I don't even know. Let me can can can 327 00:18:08.079 --> 00:18:11.319 the guardian actually say no, no one else can go visit. 328 00:18:12.960 --> 00:18:13.160 No? 329 00:18:13.279 --> 00:18:15.920 I mean the courts often do, especially at the beginning, 330 00:18:15.960 --> 00:18:17.640 but I think they can do it at any time. 331 00:18:17.720 --> 00:18:22.440 As their professional visitors, they go out and see what's 332 00:18:22.480 --> 00:18:24.359 going on at the house. I mean, they work for 333 00:18:24.599 --> 00:18:27.720 often the Adult Protective Services Division. So maybe the son 334 00:18:27.759 --> 00:18:31.680 could contact them and see if they could have a 335 00:18:31.759 --> 00:18:34.839 role in this, but it would probably be through the 336 00:18:34.960 --> 00:18:36.400 I don't think you could just hire a lawyer and 337 00:18:36.440 --> 00:18:38.400 get the one out there. It probably would require some 338 00:18:38.440 --> 00:18:39.960 sort of action within that guardian. 339 00:18:40.000 --> 00:18:42.640 You case, well, that's probably what he's got to do. 340 00:18:42.720 --> 00:18:47.160 But even if they hired a lawyer to represent him, well, 341 00:18:47.160 --> 00:18:49.680 I guess it would still be his mother. It's so complicated, 342 00:18:50.599 --> 00:18:53.799 but you think, maybe say that again, who would you 343 00:18:53.880 --> 00:18:55.480 who do you think they should reach out to? 344 00:18:55.480 --> 00:18:55.599 You? 345 00:18:55.680 --> 00:18:58.640 First? Adult Protective Services? 346 00:18:58.720 --> 00:19:02.359 Yeah, I mean it's it's no reason not to do that. 347 00:19:02.480 --> 00:19:06.039 I guess for the county where the mother is living, 348 00:19:06.119 --> 00:19:09.680 we Adult protect the Services there because they're the ones 349 00:19:09.720 --> 00:19:13.519 that often will send visitors out to people that they're 350 00:19:13.559 --> 00:19:17.559 concerned about. Yeah, that might be a starting point. And 351 00:19:17.559 --> 00:19:21.359 then yeah, a lawyer who can potentially file some sort 352 00:19:21.359 --> 00:19:24.279 of request for the court in the guardianship case too. 353 00:19:26.720 --> 00:19:29.720 Lawyers that however, every lawyer there have a passage. We 354 00:19:29.759 --> 00:19:32.240 don't do that. We don't handle that. We don't, we don't, 355 00:19:32.279 --> 00:19:34.799 we don't, you know, and he's up against he's just 356 00:19:34.920 --> 00:19:35.920 so frustrated. 357 00:19:36.079 --> 00:19:38.720 Well, I mean, what do you the lawyer a minute, 358 00:19:38.799 --> 00:19:42.079 when you say he doesn't handle Diane, When you say 359 00:19:42.119 --> 00:19:44.880 you talked to he talked to all these attorneys, I mean, 360 00:19:47.000 --> 00:19:49.279 what attorney would you call dan? I mean, there's got 361 00:19:49.359 --> 00:19:50.799 to be a lot of attorneys to do this. 362 00:19:51.839 --> 00:19:55.640 Probably elder log attorney, which is slightly different than an 363 00:19:55.680 --> 00:19:58.079 the state planning understood, so that, yeah, there is an 364 00:19:58.079 --> 00:20:01.720 area of log that focuses on elder issues, and this 365 00:20:01.799 --> 00:20:06.319 might be what guardianships are frequently part of that. He 366 00:20:06.440 --> 00:20:10.039 might be running into people people who do guardianships but 367 00:20:10.079 --> 00:20:12.359 don't necessarily do ones that are contested. I mean, this 368 00:20:12.519 --> 00:20:13.920 is like a contested case. 369 00:20:15.240 --> 00:20:16.480 That's a that's a level up. 370 00:20:16.839 --> 00:20:19.759 Yes, I know what. I know somebody that does these 371 00:20:19.759 --> 00:20:26.720 and it's the Harris Law Firm. They do elder abuse cases. Okay, 372 00:20:27.200 --> 00:20:29.119 so you might call and talk to them, but i'd 373 00:20:29.200 --> 00:20:32.440 call I'd listen to with dancing, because if you can 374 00:20:32.480 --> 00:20:36.440 get adult services involved, you're not gonna have or he's 375 00:20:36.480 --> 00:20:38.480 not gonna have much of a cost to it. You 376 00:20:38.559 --> 00:20:41.039 call up a big law firm like the Harris Law Firm, 377 00:20:41.079 --> 00:20:43.480 I mean you're gonna be He's going to be four five, 378 00:20:43.599 --> 00:20:46.480 six hundred bucks an hour, and who knows what's going 379 00:20:46.519 --> 00:20:48.960 on there. I have no idea his financial means. 380 00:20:50.400 --> 00:20:54.240 Well, he said he's called the police, two police departments. 381 00:20:54.599 --> 00:20:57.039 Uh, well, what do you expect the police to do? 382 00:20:57.119 --> 00:21:00.799 He's called the governor's office, he's called he's just trying 383 00:21:00.839 --> 00:21:04.440 to reach out to somebody that'll listen, that will say, okay, 384 00:21:04.519 --> 00:21:09.079 we have somebody that will go investigate an elderly person 385 00:21:09.200 --> 00:21:12.559 abuse case. Just go talk to her, you know, is 386 00:21:12.599 --> 00:21:13.359 she really. 387 00:21:13.440 --> 00:21:15.759 Is she saying that? Now, wait a minute, Diane, there 388 00:21:15.839 --> 00:21:18.759 wasn't one thing you've told me during the whole conversation 389 00:21:19.039 --> 00:21:22.799 with or without our expert on Dan mackenzie. Where I 390 00:21:22.839 --> 00:21:25.759 heard about abuse? I heard that she fell here or 391 00:21:25.799 --> 00:21:28.400 maybe she fell there. But where do you think the 392 00:21:28.440 --> 00:21:29.480 abuse comes in? 393 00:21:31.759 --> 00:21:32.079 Well? 394 00:21:32.359 --> 00:21:35.200 Do you think do you really think sister beat up 395 00:21:35.200 --> 00:21:35.599 her mother? 396 00:21:35.759 --> 00:21:37.640 Can't make no phone calls? 397 00:21:38.039 --> 00:21:41.480 Do you really think this sister beat up her mother? 398 00:21:43.079 --> 00:21:45.079 No, I don't think the sister beat up the mother. 399 00:21:45.200 --> 00:21:48.000 I'm saying that for them to take her out of 400 00:21:48.039 --> 00:21:50.359 her home, I got you, and to put her somewhere 401 00:21:50.359 --> 00:21:51.160 else where she. 402 00:21:51.279 --> 00:21:52.240 Is still good. 403 00:21:52.559 --> 00:21:55.000 I got you, I got you. But please understand, they 404 00:21:55.039 --> 00:21:57.160 did go through a judge, they did go through a lot. 405 00:21:57.480 --> 00:21:59.799 I would do exactly what Dan said. I'm gonna have 406 00:22:00.319 --> 00:22:02.279 give you the Harris Law Firm number two if you 407 00:22:02.319 --> 00:22:04.720 want to call an attorney, but you're not gonna find 408 00:22:05.000 --> 00:22:08.000 Once again, I don't know his means. I don't know 409 00:22:08.039 --> 00:22:11.839 if he can actually afford this kind of attorney. But 410 00:22:12.240 --> 00:22:15.079 I bet they would talk to you and give you 411 00:22:15.079 --> 00:22:19.920 some advice and then just like Dan said, call adult 412 00:22:19.960 --> 00:22:23.519 Protective Services. That could be a really good starting point 413 00:22:23.839 --> 00:22:27.960 in whatever county she's in right now in that home. 414 00:22:28.559 --> 00:22:33.400 By the way, Dan McKenzie, asset protection, pro probate, you 415 00:22:33.440 --> 00:22:36.079 can do wills, you can do trust, you can do everything. 416 00:22:36.279 --> 00:22:38.559 I love the fact we wrap it up into asset 417 00:22:38.640 --> 00:22:41.720 protection because no matter what that really is, what a 418 00:22:41.720 --> 00:22:45.359 good will or trust is. It protects the kids, which 419 00:22:45.440 --> 00:22:48.200 is probably your biggest asset, and then it protects every 420 00:22:48.480 --> 00:22:52.119 financial tool you have. Dan, And you know I love 421 00:22:52.160 --> 00:22:52.880 everything you do. 422 00:22:52.920 --> 00:22:54.680 Man, thank you. 423 00:22:54.839 --> 00:22:57.279 Yeah, and you can go ahead Dan. 424 00:22:58.160 --> 00:23:01.839 That it can why people to hear asset protection, they're 425 00:23:01.880 --> 00:23:05.359 kind of thinking the rich and famous, but a lot 426 00:23:05.400 --> 00:23:08.680 of people do stuff. You know, people form companies, you're 427 00:23:08.720 --> 00:23:11.200 buying insurance, you know, you know, you don't. 428 00:23:11.880 --> 00:23:12.599 You don't just like. 429 00:23:12.559 --> 00:23:13.759 Spending money on insurance. 430 00:23:13.759 --> 00:23:16.519 You're aware, like lawsuits are always a risk for everybody. 431 00:23:16.640 --> 00:23:18.960 So it's something thing about, No, it's something to think 432 00:23:19.000 --> 00:23:21.960 about big time. How about people whose parents are getting 433 00:23:22.000 --> 00:23:24.839 elderly and they want to start thinking of maybe a 434 00:23:24.880 --> 00:23:29.799 little medicaid protection from Uncle Sam taking everything they've made 435 00:23:29.839 --> 00:23:32.359 over the years. I'm just kind of throwing stuff out there. 436 00:23:32.400 --> 00:23:35.240 These are the kind of conversations you have with Dan, 437 00:23:35.519 --> 00:23:39.000 and you can reach Dan it eight three three co plans, 438 00:23:39.039 --> 00:23:43.920 Colorado Plans eight three three c O Plans. I appreciate 439 00:23:43.960 --> 00:23:47.039 you coming on Dan as always. Everybody hanged tight. Two 440 00:23:47.200 --> 00:23:51.400 lines open we have. Oh good, we got Mario up. 441 00:23:51.559 --> 00:23:54.920 We're going to talk about a problem with the windows 442 00:23:55.000 --> 00:23:57.839 yesterday and a lot more after that. 443 00:23:57.880 --> 00:24:04.960 Three oh three Martino, go with a sure thing Denver's 444 00:24:05.000 --> 00:24:07.279 best roofer Excel roofing dot com. 445 00:24:07.319 --> 00:24:09.359 You don't pay a cent until you're content. 446 00:24:12.720 --> 00:24:16.279 Time for an insurance checkup free, no obligation comparison call 447 00:24:16.359 --> 00:24:19.680 Compass Insurance paying too much your coverage at dozens of 448 00:24:19.720 --> 00:24:22.440 insurance companies find out now three oh three, seven to 449 00:24:22.440 --> 00:24:25.240 seven to one help. You'll think you're his only customer 450 00:24:25.279 --> 00:24:27.559 when you choose Frank durand the real estate Man dot 451 00:24:27.559 --> 00:24:30.920 com to list your home with Remax Alliance. Three oh 452 00:24:30.920 --> 00:24:33.279 three nine two zero sixteen twenty two. 453 00:24:34.799 --> 00:24:37.079 All right, one line open three oh three seven one 454 00:24:37.160 --> 00:24:40.000 three A two five y five A Mario, hold on. 455 00:24:40.160 --> 00:24:42.519 We're trying to get Nick Ravina up. We sent him 456 00:24:42.559 --> 00:24:47.839 those pictures, but honestly, I think the installation job is 457 00:24:48.039 --> 00:24:53.480 absolutely horrible. I think it's horrible by renewal by Anderson, 458 00:24:53.480 --> 00:24:56.519 But I want to I can't imagine Nick's gonna say 459 00:24:56.519 --> 00:24:59.200 anything else. He might not put it in the exact 460 00:24:59.279 --> 00:25:01.960 same words I did. Hey Dan, what's your comment on 461 00:25:02.000 --> 00:25:07.640 that elderly abuse call? Hey Dan? 462 00:25:08.880 --> 00:25:09.000 Oh? 463 00:25:09.039 --> 00:25:10.079 Yeah, can you hear me? 464 00:25:10.119 --> 00:25:10.920 Okay, yeah, I got you. 465 00:25:11.000 --> 00:25:13.119 Man, Go ahead, sir, Hey. 466 00:25:12.920 --> 00:25:16.559 Mark, listen up. So I just had a thought the 467 00:25:18.079 --> 00:25:25.480 son the disabled veteran, if he's truly a disabled veteran 468 00:25:25.519 --> 00:25:30.720 and he's connected to the VA right now, then there 469 00:25:30.799 --> 00:25:35.079 should be some advocate within the VA that he can 470 00:25:35.119 --> 00:25:39.039 go to because he's being evicted from that home and 471 00:25:39.160 --> 00:25:42.920 being a disabled veteran, there are requirements when he's living 472 00:25:42.960 --> 00:25:45.079 with somebody in terms of giving him a safe place 473 00:25:45.119 --> 00:25:47.920 to live and all those kinds of things. So there 474 00:25:47.960 --> 00:25:52.839 may be an angle in there where you know what 475 00:25:52.880 --> 00:25:53.880 I'm saying, Yeah. 476 00:25:53.680 --> 00:25:54.359 Who do you think? 477 00:25:54.440 --> 00:25:54.519 So? 478 00:25:54.720 --> 00:25:58.000 How would you? I just I know very little about that. 479 00:25:58.279 --> 00:26:03.359 I know, once you're in the system, you probably do. 480 00:26:03.440 --> 00:26:05.720 I mean, like literally, he might have a phone number. 481 00:26:05.720 --> 00:26:07.799 He might not be in the system at all, though, 482 00:26:08.160 --> 00:26:11.119 But you're right, in fact, I'm sure she's still listening 483 00:26:11.480 --> 00:26:13.559 if he does have an advocate. Let me ask you 484 00:26:13.599 --> 00:26:17.480 this though, Dan, If he doesn't have an advocate right now, 485 00:26:17.519 --> 00:26:20.920 but is truly a disabled veteran, who would he reach 486 00:26:20.960 --> 00:26:24.000 out to do we even start that process not just 487 00:26:24.079 --> 00:26:26.119 for this but for his whole life? 488 00:26:27.519 --> 00:26:33.519 Right so he would want to contact the DAV disabled 489 00:26:33.559 --> 00:26:39.000 American veterans. It's it's part of the VA system, but 490 00:26:39.279 --> 00:26:42.279 they are the ones who manage the benefits that you're 491 00:26:42.440 --> 00:26:44.920 entitled to when you are connected to the VA. 492 00:26:45.000 --> 00:26:47.079 I got it right here. Look look man, that was 493 00:26:47.160 --> 00:26:51.279 so that was This is great information, man, dav Denver. 494 00:26:52.279 --> 00:26:55.200 It's right down on Callfax. It's a big well, it's 495 00:26:55.200 --> 00:26:57.960 not a huge building, but it's a big building seven 496 00:26:58.039 --> 00:27:01.799 two zero three seven nine thirty four h five. That 497 00:27:02.000 --> 00:27:04.880 is a great starting point. Once again, I mean, I 498 00:27:04.920 --> 00:27:07.240 don't know if there's anything the fairy is going on. 499 00:27:07.359 --> 00:27:09.880 I don't know if this was the right thing for 500 00:27:09.920 --> 00:27:13.720 that woman. I would like to find out, but this 501 00:27:13.960 --> 00:27:16.799 is a great starting point for this guy in general, 502 00:27:17.200 --> 00:27:19.039 if he doesn't already have an advocate. 503 00:27:20.200 --> 00:27:20.640 That's right. 504 00:27:20.799 --> 00:27:22.920 Are you a disabled vet? 505 00:27:23.359 --> 00:27:23.559 Yes? 506 00:27:23.599 --> 00:27:24.079 There I am. 507 00:27:24.279 --> 00:27:26.559 And where did you get disabled? If you don't mind 508 00:27:26.559 --> 00:27:28.440 me asking? And what service. 509 00:27:29.720 --> 00:27:30.160 I was in? 510 00:27:30.200 --> 00:27:33.720 The Navy. I was in the First Gulf War back 511 00:27:33.720 --> 00:27:38.960 in the early nineties. Yeah, and I was exposed to 512 00:27:40.279 --> 00:27:45.000 oxes from burn pits and chemical agents back back then. 513 00:27:45.200 --> 00:27:49.880 So I deal with my whole nervous system has been 514 00:27:50.079 --> 00:27:53.440 affected by this, and I live with large amounts of 515 00:27:53.440 --> 00:27:54.160 pain every day. 516 00:27:54.279 --> 00:27:57.240 So let me ask you, Dan, how is Uncle Sam 517 00:27:57.400 --> 00:28:00.680 honest to god man? How is Uncle Sam taken care 518 00:28:00.720 --> 00:28:02.680 of you when it comes to this. I mean, I 519 00:28:02.799 --> 00:28:06.519 understand just the fact that they, you know, the burn 520 00:28:06.559 --> 00:28:09.319 pits are horrible. There's a lot of people affected just 521 00:28:09.519 --> 00:28:12.160 like you. So let's and I just want to put 522 00:28:12.160 --> 00:28:15.680 that aside, meaning that happened. But how now that that's 523 00:28:15.720 --> 00:28:18.319 happened and you're dealing with that on a daily basis, 524 00:28:18.559 --> 00:28:21.160 how does Uncle Sam take care of most of you guys? 525 00:28:23.960 --> 00:28:25.519 I will have to say that. 526 00:28:27.240 --> 00:28:33.160 Unfortunately, it's a pretty Uh, it's very individually based on 527 00:28:33.240 --> 00:28:34.319 what your experience is. 528 00:28:34.279 --> 00:28:34.640 Going to be. 529 00:28:34.920 --> 00:28:36.960 Okay, it depends on. 530 00:28:37.240 --> 00:28:38.680 What VA. 531 00:28:39.759 --> 00:28:42.640 Office or you know, medical center that you visit and 532 00:28:42.680 --> 00:28:45.079 what staff is going to be, you know, working with you, 533 00:28:45.200 --> 00:28:50.039 because it's very inconsistent with the VA. Fortunately for me, 534 00:28:50.400 --> 00:28:54.200 I'm connected up in northern Colorado, so I I go 535 00:28:54.279 --> 00:28:57.119 to Cheyenne, Via for most of my major things, and 536 00:28:57.160 --> 00:28:59.680 then I use the Lovely and VA as their satellite 537 00:28:59.680 --> 00:29:01.920 office for some of the day to day kind of 538 00:29:02.079 --> 00:29:05.039 you know PCP type stuff. So primary care. 539 00:29:05.240 --> 00:29:05.480 Wow. 540 00:29:05.960 --> 00:29:09.960 But in any case, I have received fairly good care, 541 00:29:10.400 --> 00:29:14.599 except for the fact that it is painfully slow, especially 542 00:29:14.599 --> 00:29:17.400 when you're going through the diagnostic space. It's taken me 543 00:29:17.440 --> 00:29:21.240 almost three years to actually get service connected, and I've 544 00:29:21.279 --> 00:29:24.200 been dealing with this pain for twenty five years. That's 545 00:29:24.240 --> 00:29:26.720 started in ninety. 546 00:29:26.359 --> 00:29:29.720 Four, So you know it's slow. 547 00:29:29.799 --> 00:29:32.680 But once you start getting the ball rolling and start thinks, 548 00:29:32.759 --> 00:29:36.440 things start happening. I have been taken care fairly well. 549 00:29:36.519 --> 00:29:39.319 So you've got basically you're saying you've got to stay 550 00:29:39.319 --> 00:29:41.920 on it. You've got to stay on them and advocate 551 00:29:42.000 --> 00:29:46.200 for yourself and things will move along. If if you're 552 00:29:46.240 --> 00:29:49.000 in an office, it gives a crap because it sounds 553 00:29:49.039 --> 00:29:51.319 like an office in Denver. And I'm just throwing that 554 00:29:51.440 --> 00:29:53.920 out because I assume it's a lot bigger, might be 555 00:29:53.960 --> 00:29:55.240 a little harder to deal with. 556 00:29:56.920 --> 00:30:00.839 Well, when he calls, if they actually home or he 557 00:30:00.960 --> 00:30:03.680 actually is a resident of Denver, then that's the right 558 00:30:03.720 --> 00:30:06.480 office to call. That if he's not a resident they 559 00:30:06.680 --> 00:30:09.720 have They usually have advocates in almost every city in 560 00:30:09.759 --> 00:30:13.400 the area, so it's not easy to access them. Hey 561 00:30:13.440 --> 00:30:15.799 you know I have two or three Yeah, yeah, yeah, 562 00:30:15.880 --> 00:30:16.960 definitely thanks for. 563 00:30:16.920 --> 00:30:21.079 The information, but also thanks for the service. That really 564 00:30:21.119 --> 00:30:24.160 big time. Dan. I remember that war that was the 565 00:30:24.240 --> 00:30:28.000 original shock and awe. That guy's probably close to my age, 566 00:30:28.039 --> 00:30:31.279 maybe a little older, but I remember that Kuwait deal 567 00:30:31.880 --> 00:30:35.880 and we rolled in that first bush Man like they 568 00:30:35.960 --> 00:30:37.839 just blew them up and the war was over. But 569 00:30:37.920 --> 00:30:40.640 those guys were over there for a long time, you know, 570 00:30:40.799 --> 00:30:43.440 setting up in a long time over But that was 571 00:30:43.519 --> 00:30:47.079 like the first war of my life that I remember, 572 00:30:47.279 --> 00:30:50.079 and it was probably one of the first wars that 573 00:30:50.279 --> 00:30:54.240 was televised. Like the whole damn thing was televised, or 574 00:30:54.279 --> 00:30:57.559 at least the parts they wanted us to see. June's 575 00:30:57.599 --> 00:31:00.000 got a problem with the car, and then we're gonna 576 00:31:00.079 --> 00:31:02.920 get to Mario as well. Mario. The only reason I'm 577 00:31:02.920 --> 00:31:04.559 making you hold man is I want to get our 578 00:31:04.599 --> 00:31:07.440 expert on. I'll start working on that hold tight, brother. 579 00:31:11.799 --> 00:31:15.039 Go with a sure thing. Denver's best roofer Excel roofing 580 00:31:15.160 --> 00:31:15.759 dot com. 581 00:31:15.799 --> 00:31:17.799 You don't pay a cent until you're content. 582 00:31:21.200 --> 00:31:24.359 Time for an insurance check up free no obligation comparison 583 00:31:24.519 --> 00:31:28.079 call Compass Insurance paying too much your coverage at dozens 584 00:31:28.079 --> 00:31:30.799 of insurance companies find out now three oh three seven 585 00:31:30.839 --> 00:31:33.160 to seven to one help. You'll think you're his only 586 00:31:33.279 --> 00:31:35.720 customer when you choose Frank durand the real estate man 587 00:31:35.759 --> 00:31:39.240 dot Com to list your home with Remax Alliance three 588 00:31:39.240 --> 00:31:41.359 oh three nine two zero sixteen twenty two. 589 00:31:42.920 --> 00:31:45.160 All right, three oh three seven one three eight two 590 00:31:45.279 --> 00:31:48.720 five five. We've got a lot cooking here, June. I 591 00:31:48.799 --> 00:31:50.920 promise we're going to get to this issue with your 592 00:31:50.960 --> 00:31:54.720 towning country. And Mario, Nick Ravina, who I sent over 593 00:31:54.759 --> 00:31:57.880 the pictures, uh, just texted me. He's going to be 594 00:31:57.880 --> 00:32:01.079 available soon, but he's finishing some thing up. So both 595 00:32:01.119 --> 00:32:03.720 of you right afterwards. We're going to get to but 596 00:32:03.839 --> 00:32:07.279 really quick. Mario. I looked at those pictures. I think 597 00:32:07.319 --> 00:32:10.480 that that's on the inside of the windows that renewal 598 00:32:10.559 --> 00:32:16.440 by Anderson installed, right, Yes, I think it looks absolutely horrible, 599 00:32:16.720 --> 00:32:18.960 I mean, like straight up horrible. But I do want 600 00:32:18.960 --> 00:32:21.039 to get Nick's thoughts on that, So let me put 601 00:32:21.079 --> 00:32:23.279 you back on holding. We'll get him on over the 602 00:32:23.319 --> 00:32:25.680 big break and then June we'll get to that town 603 00:32:25.720 --> 00:32:28.200 and country. But while I'm thinking about it, what is 604 00:32:28.240 --> 00:32:30.160 the issue with the service? What happened? 605 00:32:34.400 --> 00:32:35.240 Let's kick k So. 606 00:32:35.319 --> 00:32:38.359 I brought my car in to get fixed, and it 607 00:32:38.440 --> 00:32:41.960 got fixed. But after I brought it home and looked 608 00:32:41.960 --> 00:32:44.079 at the car, I noticed that there was some damage 609 00:32:44.079 --> 00:32:45.279 in the front of my car. 610 00:32:45.559 --> 00:32:48.039 After you picked it up, go with a sure thing 611 00:32:48.160 --> 00:32:51.480 Denver's Best roofer Excel Roofing dot com. You don't pay 612 00:32:51.519 --> 00:32:57.599 a cent until your content time for an insurance check 613 00:32:57.680 --> 00:33:01.559 up free no obligation. In comparison, call Compass Insurance paying 614 00:33:01.559 --> 00:33:04.599 too much your coverage at dozens of insurance companies find 615 00:33:04.640 --> 00:33:06.960 out now three all three seven to seven to one help. 616 00:33:07.119 --> 00:33:09.759 You'll think you're his only customer when you choose Frank 617 00:33:09.839 --> 00:33:12.279 durand the Real estate Man dot com to list your 618 00:33:12.319 --> 00:33:15.440 home with Remax Alliance three all three nine two zero 619 00:33:15.599 --> 00:33:16.759 sixteen twenty two. 620 00:33:22.039 --> 00:33:26.799 Ripped up bad news you needed who. 621 00:33:26.799 --> 00:33:27.319 You don't have? 622 00:33:29.599 --> 00:33:34.599 Come running as fast as we can. Show Shooter's gonna help. 623 00:33:34.880 --> 00:33:37.720 Come man, This is. 624 00:33:37.640 --> 00:33:42.160 The Troubleshooter Show. No Tom Martinez, Welcome. 625 00:33:41.839 --> 00:33:44.119 My friends to the only show of it's kind where 626 00:33:44.160 --> 00:33:47.559 we tackle any issue you need help with. I don't 627 00:33:47.599 --> 00:33:50.160 care if it's a bad contractor or you think someone 628 00:33:50.640 --> 00:33:54.480 is abusing somebody that's elderly, anything we try to get 629 00:33:54.519 --> 00:33:56.920 involved in. During the break, we were kind of talking 630 00:33:56.960 --> 00:33:59.799 about that call. I'm not gonna dive back into it, 631 00:33:59.839 --> 00:34:01.599 but the reason I bring it up. If you go 632 00:34:01.680 --> 00:34:06.119 to YouTube dot com type in Troubleshooter Network when we're 633 00:34:06.119 --> 00:34:09.119 on breaks, you can actually see us. But on top 634 00:34:09.159 --> 00:34:11.840 of that, you can actually hear us when I'm not 635 00:34:11.880 --> 00:34:14.039 doing a live commercial. We kind of cut to what 636 00:34:14.119 --> 00:34:16.960 we're talking about, and I kind of went around the 637 00:34:17.000 --> 00:34:18.920 room and I was curious if you heard that call 638 00:34:19.000 --> 00:34:21.800 if not listen to the first hour. But someone called 639 00:34:21.880 --> 00:34:25.159 up and they thought someone was being abused because they 640 00:34:25.199 --> 00:34:29.280 wanted to come home from a care facility of some sort. 641 00:34:29.320 --> 00:34:31.360 I'm not even sure if it was memory care what 642 00:34:31.480 --> 00:34:35.760 we're talking but that person fell down or apparently fell 643 00:34:35.840 --> 00:34:39.800 down and had some issues and one of the siblings 644 00:34:39.840 --> 00:34:42.480 decided it was time for a home. But the other 645 00:34:42.639 --> 00:34:45.960 sibling doesn't like that. He visits his mother and the 646 00:34:46.000 --> 00:34:48.079 mother always wants to come home. And we were talking 647 00:34:48.119 --> 00:34:50.159 about that a lot of times, and we're going to 648 00:34:50.239 --> 00:34:51.880 try to We're going to try to look into that 649 00:34:51.960 --> 00:34:55.119 a little more. But a lot of times what happens is, yeah, 650 00:34:55.119 --> 00:34:57.480 of course they want to come home, but that doesn't 651 00:34:57.480 --> 00:35:01.039 mean they're capable of taking care of them. That person 652 00:35:01.199 --> 00:35:03.920 ended up in the hospital because they either fell out 653 00:35:03.960 --> 00:35:07.119 of bed or fell somewhere. There was multiple stories on it, 654 00:35:07.159 --> 00:35:09.880 but at some point it's probably simply not to be 655 00:35:10.079 --> 00:35:14.159 safe unless you know what you're doing taking care of 656 00:35:14.239 --> 00:35:17.000 somebody like that. But I don't know. Those calls are 657 00:35:17.079 --> 00:35:19.360 kind of curious to me. Now I want to talk 658 00:35:19.519 --> 00:35:22.199 real quick. Then we're going to go to June, David 659 00:35:22.239 --> 00:35:25.400 and Bill. Hey, Kelly, are you there? Do me a favor. 660 00:35:25.840 --> 00:35:30.000 I want you to open up line two Mario until 661 00:35:30.039 --> 00:35:32.559 I hear back from Nick because I really want him 662 00:35:32.559 --> 00:35:33.800 at the same time, Yeah. 663 00:35:33.639 --> 00:35:35.840 He hasn't texting me back yet about when he can 664 00:35:35.880 --> 00:35:36.159 get on. 665 00:35:36.320 --> 00:35:38.840 Yeah that's fine. So like what I'm saying is, let's 666 00:35:38.920 --> 00:35:41.000 free up line two. I got you, So we'll have 667 00:35:41.000 --> 00:35:43.679 one line open three oh three seven, one, three eight, 668 00:35:43.719 --> 00:35:48.400 two five five. We have got a plethora of questions here. 669 00:35:48.599 --> 00:35:51.760 I'm going to finish up with June right after this. 670 00:35:51.920 --> 00:35:55.000 But Todd Terry, we were talking about the break. You 671 00:35:55.079 --> 00:35:59.239 guys do a whole home energy audit. Todd is with 672 00:35:59.760 --> 00:36:02.119 at Actually you've owned Apple Air, been on a referral 673 00:36:02.159 --> 00:36:07.760 list for twenty five years. But the energy audit sixty 674 00:36:07.880 --> 00:36:12.039 percent of it is paid for by, say, example, Excel Energy. 675 00:36:12.119 --> 00:36:13.800 Right, that's correct. 676 00:36:14.320 --> 00:36:15.760 Get closer to that mic for me. 677 00:36:17.079 --> 00:36:21.360 That's correct. Mark in home energy audit of Excel Energy 678 00:36:21.400 --> 00:36:23.960 will pay up to sixty percent of the costs of 679 00:36:24.000 --> 00:36:29.559 the audit up to two hundred dollars for gas customers 680 00:36:29.840 --> 00:36:32.440 customers that are homes are heated by gas. 681 00:36:32.639 --> 00:36:36.480 So listen to this, folks. So after that discount, let's 682 00:36:36.480 --> 00:36:40.079 get to the nuts and bolts, Tom or Todd. Is 683 00:36:40.119 --> 00:36:43.079 it like five hundred and then minus two hundred? What 684 00:36:43.239 --> 00:36:47.039 is the net cost if they're Excel Energy customer, four. 685 00:36:46.920 --> 00:36:50.159 Hundred and fifty dollars for an energy audit. If they're 686 00:36:50.199 --> 00:36:51.800 a gas customer. 687 00:36:51.360 --> 00:36:52.960 And then they get two hundred. 688 00:36:52.599 --> 00:36:54.400 Off, they get two hundred dollars off. 689 00:36:54.239 --> 00:36:56.760 So they only net two fifty for the whole thing. 690 00:36:56.880 --> 00:36:57.400 That's correct. 691 00:36:57.440 --> 00:36:59.800 Now listen to what these guys come out and do 692 00:36:59.880 --> 00:37:02.320 it at your house and think of air conditioning. You're 693 00:37:02.320 --> 00:37:05.039 getting ready to turn that on. How much of that 694 00:37:05.119 --> 00:37:08.119 air conditioning leaves your house. What do you guys do 695 00:37:08.239 --> 00:37:09.880 for that two hundred and fifty bucks. 696 00:37:09.960 --> 00:37:13.320 We go in and do a whole home energy assessment. 697 00:37:13.599 --> 00:37:17.079 We'll make recommendations for the on the heating and cooling, 698 00:37:17.119 --> 00:37:24.360 on your appliances, on infiltration, the will do a complete 699 00:37:26.039 --> 00:37:31.400 analysis of the duct system and basically you'll leave with 700 00:37:31.880 --> 00:37:35.360 a complete report of your performance of your home. 701 00:37:35.320 --> 00:37:37.400 And Excel picks it up. Now, do you do like 702 00:37:37.480 --> 00:37:39.280 any kind of weather ceiling during that? 703 00:37:39.519 --> 00:37:40.440 We absolutely do. 704 00:37:40.519 --> 00:37:43.480 We do so like around doors, windows, you do the 705 00:37:43.480 --> 00:37:46.199 weather ceiling. Yeah, how about insulation. 706 00:37:45.960 --> 00:37:47.320 Insulation in the attic. 707 00:37:47.480 --> 00:37:50.000 Hey listen to what you say. Two hundred and fifty 708 00:37:50.039 --> 00:37:55.159 bucks insulation, weather ceiling around the house. Then a full report. 709 00:37:55.199 --> 00:37:57.440 They're going to make sure your registers are doing what 710 00:37:57.480 --> 00:38:00.239 they're supposed to do. And you set that little what 711 00:38:00.360 --> 00:38:02.320 is that a reverse air box. 712 00:38:02.079 --> 00:38:05.239 It's it's a blower door test. So we will extract 713 00:38:05.280 --> 00:38:07.159 all the air out of the home and see where 714 00:38:07.159 --> 00:38:09.960 it's coming in, and we'll go and retreat and find 715 00:38:10.039 --> 00:38:15.639 where the infiltration is and make recommendations for sealing those 716 00:38:15.960 --> 00:38:16.599 those areas. 717 00:38:16.639 --> 00:38:19.320 And you'll test the efficiency of say the air conditioner 718 00:38:19.440 --> 00:38:20.159 that is correct. 719 00:38:20.280 --> 00:38:21.800 If the air conditioner the. 720 00:38:22.280 --> 00:38:24.119 How about like let's say you go look at the 721 00:38:24.199 --> 00:38:28.039 cadenser outside and it's packed full of like leaves from 722 00:38:28.079 --> 00:38:28.960 winter cotton. 723 00:38:29.159 --> 00:38:31.320 Cotton is a big one. Cotton's a big one, Yes, 724 00:38:31.360 --> 00:38:32.400 from the cottonwood trees. 725 00:38:32.519 --> 00:38:33.599 You guys blow that out. 726 00:38:33.679 --> 00:38:35.280 Absolutely, we clean it out. 727 00:38:35.400 --> 00:38:37.679 It's and it's all part of the two hundred and fifty. 728 00:38:37.840 --> 00:38:39.320 Absolutely, it's the weather. 729 00:38:39.159 --> 00:38:42.679 Ceiling in the insulation that gets me and Excel. This 730 00:38:42.760 --> 00:38:45.719 is one of those benefits that there's a lot of 731 00:38:45.719 --> 00:38:48.039 people that have Excel and they're lucky because I don't 732 00:38:48.039 --> 00:38:50.440 have Excel. We've got black Hills or whatever. And they 733 00:38:50.440 --> 00:38:54.599 almost offer nothing ever for anything, right, But Excel does 734 00:38:54.679 --> 00:38:57.000 offer a lot of these rebates, so you can sign 735 00:38:57.079 --> 00:39:00.239 up for that. Listen three oh three seven three three 736 00:39:00.400 --> 00:39:03.840 twenty eight thirteen. I've known Todd for at least fifteen 737 00:39:03.960 --> 00:39:08.519 twenty years, maybe even longer, quite frankly, and you actually 738 00:39:08.559 --> 00:39:11.960 did one of my AC units when we first moved 739 00:39:11.960 --> 00:39:15.360 to frightdown. In fact, I think you literally installed it. 740 00:39:15.519 --> 00:39:17.159 I think I did too, Mark. 741 00:39:17.360 --> 00:39:19.880 Yeah, that was really cool, man. And that unit's still 742 00:39:19.960 --> 00:39:21.800 up and cruising like one hundred percent. 743 00:39:22.119 --> 00:39:22.679 That's good. 744 00:39:22.880 --> 00:39:25.760 Yeah, it's our upstairs unit. So here's the good news. 745 00:39:25.920 --> 00:39:29.079 When the kids moved out, that unit was for upstairs. 746 00:39:29.320 --> 00:39:29.559 Huh. 747 00:39:29.599 --> 00:39:32.199 We were able just to turn it off. We just 748 00:39:32.239 --> 00:39:34.840 simply don't use it. So our energy bill went down. 749 00:39:34.920 --> 00:39:35.800 Oh fantastic. 750 00:39:36.079 --> 00:39:38.679 All right, So you can go to appleair dot com 751 00:39:38.719 --> 00:39:40.840 as well. You got an E at the end, right, 752 00:39:40.920 --> 00:39:43.840 that's correct, Appleair with that E at the very end 753 00:39:43.840 --> 00:39:47.360 dot com or three oh three seven three three twenty 754 00:39:47.400 --> 00:39:50.559 eight thirteen. You should get that book the four fifties 755 00:39:50.639 --> 00:39:53.559 a great price, but then with a two hundred dollars rebate. 756 00:39:53.760 --> 00:39:58.719 That's incredible. Hey, June, let's go. Let's go back to 757 00:39:58.800 --> 00:40:01.840 this car issue. So you bring it to a shop, 758 00:40:02.360 --> 00:40:05.159 you pick it up. You didn't notice when you picked 759 00:40:05.199 --> 00:40:06.880 it up, but you get the car all the way 760 00:40:06.920 --> 00:40:09.760 home and you notice damage on the front. I want 761 00:40:09.760 --> 00:40:12.519 you to explain what the damage looked like, Like someone 762 00:40:12.920 --> 00:40:15.480 dropped a tool on it, or like a car backed 763 00:40:15.519 --> 00:40:18.920 into it. It kind of explained everybody listening what it was. 764 00:40:20.039 --> 00:40:24.119 Yeah, yes, it just looked like a truck or somebody 765 00:40:24.159 --> 00:40:26.440 maybe with a pole or something. I don't know. Somebody 766 00:40:26.679 --> 00:40:27.559 backed into it. 767 00:40:27.519 --> 00:40:29.920 Somehow, and where was it on the car, the front 768 00:40:30.000 --> 00:40:31.159 or the back. Where was it? 769 00:40:31.880 --> 00:40:34.840 Well, it was on the front right corner, I believe. 770 00:40:35.400 --> 00:40:37.639 And how come you didn't see it? You walked up 771 00:40:37.679 --> 00:40:41.480 to the driver's side basically and didn't even see that 772 00:40:41.639 --> 00:40:43.920 side of the car till you got home parked and 773 00:40:43.960 --> 00:40:46.199 then walked into your house and you pass that side 774 00:40:46.239 --> 00:40:48.239 of the car. 775 00:40:49.039 --> 00:40:52.199 Yeah, I mean I saw it the next day, and 776 00:40:52.280 --> 00:40:55.159 then I called the shop and he said, well, you 777 00:40:55.199 --> 00:40:59.199 can either bring it in when you get that next inspection, 778 00:40:59.440 --> 00:41:02.559 or you can bring it in tomorrow or today whenever 779 00:41:02.639 --> 00:41:04.400 that was. So I brought it in. I said, let's 780 00:41:04.400 --> 00:41:05.599 just let me just bring it. 781 00:41:05.559 --> 00:41:06.280 In and show you. 782 00:41:06.599 --> 00:41:08.239 And what did you say when he looked at it? 783 00:41:08.320 --> 00:41:10.239 He said, yeah, it looks like a fresh mark. 784 00:41:12.639 --> 00:41:14.840 He did, he said, yeah, it looked like a fresh mark. 785 00:41:14.880 --> 00:41:17.840 He goes, okay, So he was pretty good. I mean 786 00:41:17.840 --> 00:41:19.880 their shop is pretty good, and you know, it seemed 787 00:41:19.880 --> 00:41:21.639 like he was going to fix it and stuff. And 788 00:41:21.639 --> 00:41:23.960 then I didn't notice that he made some calls to 789 00:41:24.039 --> 00:41:26.159 me that I didn't get, so I got to call 790 00:41:26.199 --> 00:41:29.400 him back. But I also noticed something in the back. 791 00:41:29.559 --> 00:41:32.639 So I'm just wondering. I'm just more like the situation. 792 00:41:33.039 --> 00:41:37.920 So Ultimately, you've got a question. You've got a question. 793 00:41:38.000 --> 00:41:41.039 In general, a lot of people don't understand when you 794 00:41:41.079 --> 00:41:45.960 have when your car is given to someone into their custody, 795 00:41:46.159 --> 00:41:48.599 like when you drop it off at a shop. There's 796 00:41:48.639 --> 00:41:50.519 a couple of things here. Let me ask you this. 797 00:41:51.239 --> 00:41:53.960 If you dropped it off and there was a hailstorm, 798 00:41:54.760 --> 00:42:01.880 do you think that they would be responsible. No, nope, 799 00:42:01.960 --> 00:42:05.199 that's right. They would not be responsible. Now if they 800 00:42:05.280 --> 00:42:08.400 told you, hey, June, while we have the care and 801 00:42:08.519 --> 00:42:11.679 custody of your car, we're going to actually keep it 802 00:42:11.719 --> 00:42:15.480 inside so nothing happens, and they didn't keep it inside 803 00:42:15.960 --> 00:42:18.840 and then there was hail damage, they would be responsible. 804 00:42:19.400 --> 00:42:23.440 Now we need to figure out what happened. There's a 805 00:42:23.480 --> 00:42:26.920 big difference between if a tool dropped on it, something 806 00:42:26.920 --> 00:42:30.880 that happened in their shop that they created, or if 807 00:42:30.920 --> 00:42:34.119 someone backed into you, or if they backed into somebody 808 00:42:34.159 --> 00:42:38.639 with your car. Without knowing those questions, I'm not sure 809 00:42:38.719 --> 00:42:42.320 how we would prove anything. If they attempted to turn 810 00:42:42.360 --> 00:42:45.559 it over to what's called their garage keeper's policy, and 811 00:42:45.639 --> 00:42:49.880 the garage keepers denied it, then there's probably no proof 812 00:42:49.920 --> 00:42:55.760 out there. Do they have cameras around the facility, I 813 00:42:55.920 --> 00:42:57.000 don't believe. 814 00:42:56.719 --> 00:43:00.320 So, because they have a very tight it's a very 815 00:43:00.400 --> 00:43:03.280 small parking lot. They have tons of cars in there. 816 00:43:02.880 --> 00:43:06.840 So after talking to the manager or owner and showing 817 00:43:06.880 --> 00:43:10.519 the damage and he acknowledged it looks fresh. What was 818 00:43:10.599 --> 00:43:14.719 your impression of where the conversation was left. Did you 819 00:43:14.760 --> 00:43:16.880 think he was going to do something like fix it 820 00:43:17.000 --> 00:43:19.519 or what was your impression of his reaction? 821 00:43:21.000 --> 00:43:23.639 Yeah, my impression of his reaction was that he was 822 00:43:23.679 --> 00:43:25.119 going to do something, but. 823 00:43:25.000 --> 00:43:28.159 Then nothing happened. What is the last conversation you had 824 00:43:28.159 --> 00:43:28.559 with him? 825 00:43:29.519 --> 00:43:32.159 Well, and I think I was looking at my phone 826 00:43:32.199 --> 00:43:34.639 log yesterday and I think I did see that he 827 00:43:34.719 --> 00:43:38.159 had called, but I didn't see that before. So I'm 828 00:43:38.559 --> 00:43:40.760 My impression is he's going to fix it. I want 829 00:43:40.800 --> 00:43:43.599 to mention the backside, but he may not be amenable 830 00:43:43.599 --> 00:43:45.800 to that, but I just want to. My impression is 831 00:43:45.800 --> 00:43:47.320 I want to see what he's going to do. 832 00:43:47.320 --> 00:43:51.639 Do you have a picture of the damage? I do, 833 00:43:51.880 --> 00:43:53.320 Can you hold let me put you on old I 834 00:43:53.360 --> 00:43:56.199 got to take this break. Anyhow, send it to well Kelly, 835 00:43:56.199 --> 00:43:57.719 You'll tell you where to send it. I want to 836 00:43:57.719 --> 00:44:00.559 look at the picture of the damage. I'm curious if 837 00:44:00.599 --> 00:44:02.960 it looks like a car, or if it looks like 838 00:44:03.000 --> 00:44:05.559 a tool, or maybe if she was getting an oil 839 00:44:05.679 --> 00:44:08.320 change the thing you push up under the car. I mean, 840 00:44:08.360 --> 00:44:10.480 I'd like to see what it looks like. And then 841 00:44:10.599 --> 00:44:13.599 Davi's got a question on a reverse mortgage, Bill's got 842 00:44:13.599 --> 00:44:17.360 a contractor issue, and a lot more After this. 843 00:44:23.199 --> 00:44:27.159 Go with a sure thing Denver's Best roofer Excelroofing dot com. 844 00:44:27.199 --> 00:44:32.920 You don't pay a cent until you're content. Time for 845 00:44:32.960 --> 00:44:36.159 an insurance check up free, no obligation. In comparison, call 846 00:44:36.239 --> 00:44:39.559 Compass Insurance paying too much your coverage at dozens of 847 00:44:39.599 --> 00:44:42.320 insurance companies find out now three oh three seven to 848 00:44:42.320 --> 00:44:45.119 seven to one help. You'll think you're his only customer 849 00:44:45.159 --> 00:44:47.400 when you choose Frank durand the real estate Man dot 850 00:44:47.440 --> 00:44:50.719 com to list your home with Remax Alliance three oh 851 00:44:50.800 --> 00:44:52.760 three nine two zero sixteen twenty two. 852 00:44:53.679 --> 00:44:57.960 Alright, three oh three seven one three A two five five. 853 00:44:58.519 --> 00:45:01.400 As soon as I get those picks of that car, 854 00:45:01.480 --> 00:45:03.039 I'm going to try to even get them up on 855 00:45:03.039 --> 00:45:05.679 our YouTube channel, and then we're going to get her 856 00:45:05.760 --> 00:45:08.159 back on hopefully give her some good advice. I'm hoping 857 00:45:08.199 --> 00:45:09.760 they step up, but I'd like to see what kind 858 00:45:09.800 --> 00:45:12.760 of damage it is. Now David's been holding for a 859 00:45:12.760 --> 00:45:14.559 while in a reverse mortgage question. 860 00:45:14.639 --> 00:45:18.559 Go ahead, David, thank you, Yes, I have I have 861 00:45:18.639 --> 00:45:22.679 a question in general. I'm planning on purchasing a house 862 00:45:24.400 --> 00:45:27.039 very soon, within a couple of months. It's it's a 863 00:45:27.039 --> 00:45:30.760 state of being built. Sure, I'm sixty six years old. 864 00:45:31.239 --> 00:45:34.320 If you have a general death that you can guess 865 00:45:34.320 --> 00:45:37.480 for me that I could collect to a government sponsored 866 00:45:37.519 --> 00:45:40.199 reverse mortgage plan. Let's say when I'm seventy, and let's 867 00:45:40.199 --> 00:45:44.360 say the house is worth seven hundred thousand at that point. 868 00:45:44.119 --> 00:45:47.239 Well, when you're seventy, you'd probably be able to tap 869 00:45:47.280 --> 00:45:50.880 into almost fifty percent of that equity. 870 00:45:51.039 --> 00:45:53.199 And so what would that look like in monthly payments? 871 00:45:53.239 --> 00:45:55.760 Is there such a thing as they structure something? 872 00:45:56.840 --> 00:45:59.880 Yeah, they could calculate. They could calculate it based upon 873 00:46:00.119 --> 00:46:02.599 what your what the average death would be at at 874 00:46:02.639 --> 00:46:04.760 a mail I don't know if that's eighty three, I 875 00:46:04.760 --> 00:46:07.400 don't know what that is, but they would calculate it 876 00:46:07.440 --> 00:46:09.880 than do the division. Then you would basically get that 877 00:46:10.000 --> 00:46:12.679 check or even better yet, you would just why not 878 00:46:12.840 --> 00:46:14.800 just do a line of credit that you can use. 879 00:46:15.079 --> 00:46:16.920 And the reason I say that on the line of 880 00:46:16.960 --> 00:46:20.840 credit is that line of credit will will grow. So 881 00:46:21.000 --> 00:46:23.079 let's say let's say you have a three hundred and 882 00:46:23.119 --> 00:46:27.079 fifty thousand dollars line of credit each year that will 883 00:46:27.119 --> 00:46:30.000 grow the same rate as the interest. So if the 884 00:46:30.079 --> 00:46:33.440 interest is five percent, I mean you'd be looking at 885 00:46:33.480 --> 00:46:37.199 growing that line of credit about twenty thousand dollars each year, 886 00:46:37.519 --> 00:46:39.960 so you would have more and more available compared to 887 00:46:40.000 --> 00:46:42.679 getting those checks. I mean it would still even grow 888 00:46:42.719 --> 00:46:46.079 with those checks. Does that make sense to you? 889 00:46:46.000 --> 00:46:48.000 You know, that's that's over my head, to be honest 890 00:46:48.000 --> 00:46:51.360 with you. So I thought it was a different type 891 00:46:51.360 --> 00:46:55.599 of arrangement where you get a monthly check. If you 892 00:46:55.599 --> 00:46:58.079 were to live extraordinarily long, you'd still continue to get 893 00:46:58.079 --> 00:46:58.760 those checks. 894 00:46:58.840 --> 00:47:01.079 Well, that's more of a let's do this. Let's get 895 00:47:01.159 --> 00:47:05.360 John Clayson for this guy, Kelly, Yeah, let's get John on. 896 00:47:07.280 --> 00:47:10.320 I think I don't think they do it the way 897 00:47:10.360 --> 00:47:13.360 you're thinking, But let's ask John. I mean that sounds 898 00:47:13.400 --> 00:47:17.039 more of like an annuity product. What age are you 899 00:47:17.119 --> 00:47:18.400 gonna buy the house. 900 00:47:18.119 --> 00:47:23.000 At at sixty six? And I didn't intend to stop 901 00:47:23.039 --> 00:47:26.880 working until seventy? Yeah, and that the house is being sold, 902 00:47:27.039 --> 00:47:29.119 it's a new build. It's being sold out for six 903 00:47:29.280 --> 00:47:33.320 sixty or six hundred and sixty thousand. Yeah, I'm just 904 00:47:33.320 --> 00:47:36.320 gonna get this to me worse seven probably four years. 905 00:47:36.639 --> 00:47:39.119 Yeah, that'd be right. But you're not gonna buy it 906 00:47:39.159 --> 00:47:41.440 with the reverse mortgage, right? Are you gonna buy it 907 00:47:41.480 --> 00:47:44.880 like cash or or go ahead with cash? Yeah, and 908 00:47:44.920 --> 00:47:47.800 then you would convert to you would basically sell it 909 00:47:47.840 --> 00:47:50.000 back to yourself using your reverse mortgage. 910 00:47:51.280 --> 00:47:51.480 Right. 911 00:47:51.760 --> 00:47:53.239 But I thought I was selling to the government. 912 00:47:53.280 --> 00:47:54.960 I thought they were giving me money on it. 913 00:47:55.159 --> 00:47:58.239 Now they're government back. There's a lot of regulations I'm 914 00:47:58.239 --> 00:48:00.360 gonna have. I'm gonna have John on in a second, 915 00:48:00.440 --> 00:48:03.360 but I'll tell you a few basics everybody else out there. 916 00:48:03.599 --> 00:48:07.519 So one people think because the government is kind of involved. 917 00:48:07.519 --> 00:48:10.760 There's two things. One, you can only charge so much, 918 00:48:11.480 --> 00:48:16.400 whatever those amounts are, whatever those percentages are. Whoever's doing 919 00:48:16.440 --> 00:48:19.400 the loan can only charge so much. But where that 920 00:48:19.480 --> 00:48:22.760 confuses a lot of people, other people can save you 921 00:48:22.800 --> 00:48:25.039 a lot of money. The guy I'm getting on John 922 00:48:25.559 --> 00:48:29.159 with CMG. They're actually the bank. They do their own loans. 923 00:48:29.199 --> 00:48:32.639 They're not like resellers of loans like a lot of people. 924 00:48:32.960 --> 00:48:36.719 So they're like the direct lender, and they can save 925 00:48:36.760 --> 00:48:40.400 you money on a reverse mortgage. But the government did 926 00:48:40.440 --> 00:48:43.800 make it to where people can't extremely overcharge you. Let 927 00:48:43.840 --> 00:48:47.599 me lock you in. Hey, John, how does that work 928 00:48:47.639 --> 00:48:50.880 on the most you can charge for reverse mortgage? I 929 00:48:50.920 --> 00:48:53.440 know you guys don't do that, but what is allowable? 930 00:48:54.880 --> 00:48:58.159 Well, they allow it to It's usually depending on the 931 00:48:58.199 --> 00:49:01.360 loan size, but they the Rich Nation fees usually kept 932 00:49:01.440 --> 00:49:05.000 at six thousand. But it's the mortgage insurance fee that's 933 00:49:05.039 --> 00:49:06.599 the most expensive. 934 00:49:06.039 --> 00:49:08.239 And that's really depends on what your loan amount's going 935 00:49:08.280 --> 00:49:08.519 to be. 936 00:49:08.719 --> 00:49:10.840 Got it And that's where you guys just I mean, 937 00:49:11.079 --> 00:49:13.760 but you guys can do better than almost anybody out 938 00:49:13.760 --> 00:49:15.559 there on a reverse Is that correct? 939 00:49:15.679 --> 00:49:20.159 We can, Yes, we can lower that origination fee and 940 00:49:20.519 --> 00:49:21.840 we do that all all now. 941 00:49:21.719 --> 00:49:25.119 Now listen to this question. So let's let's go through 942 00:49:25.119 --> 00:49:27.880 the options real quick. He's sixty five, he's going to 943 00:49:27.960 --> 00:49:31.119 pay cash for it. When he's seventy, he's going to 944 00:49:31.199 --> 00:49:33.519 turn around and do a reverse mortgage on it. So 945 00:49:33.599 --> 00:49:36.480 on one hundred percent of it, and at age seventy 946 00:49:36.519 --> 00:49:39.960 he would get pretty close to he'd get close to 947 00:49:40.159 --> 00:49:42.400 fifty percent. What would you get as of right now 948 00:49:42.440 --> 00:49:43.239 like forty seven. 949 00:49:43.320 --> 00:49:47.119 What No, No, probably forty five, forty five. 950 00:49:47.119 --> 00:49:49.880 So he'd get so he get forty five, and then 951 00:49:49.920 --> 00:49:52.119 the options would be you have a line of credit 952 00:49:52.199 --> 00:49:56.159 for that equity, and that line of credit would grow 953 00:49:56.199 --> 00:49:58.960 along with that interest rate. So what what would that 954 00:49:59.039 --> 00:50:01.159 be right now? How much with that line of credit 955 00:50:01.559 --> 00:50:02.840 roughly grow each year? 956 00:50:04.119 --> 00:50:05.320 Uh? Well, it grows. 957 00:50:05.400 --> 00:50:08.880 Actually, what it does. It increases by the size of 958 00:50:09.199 --> 00:50:13.159 the mortgage insurance. So and it's really it grows because 959 00:50:13.159 --> 00:50:16.800 you get older, but it grows by about you know, 960 00:50:17.000 --> 00:50:20.119 it grows by about you know, two percent. 961 00:50:20.079 --> 00:50:21.239 A month on there. 962 00:50:21.360 --> 00:50:23.440 Okay, so it grows grows quite a bit. If you're 963 00:50:23.480 --> 00:50:24.400 not using it, it. 964 00:50:24.360 --> 00:50:27.079 Grows a lot if you're not using it. Now what 965 00:50:27.239 --> 00:50:30.440 are you? What are your options? John? On monthly checks? 966 00:50:30.480 --> 00:50:33.159 So instead of getting the line of credit, how does 967 00:50:33.239 --> 00:50:36.320 the bank or how does cmg in this case, how 968 00:50:36.320 --> 00:50:39.960 do they actually factor? Is there any product with reverse 969 00:50:40.079 --> 00:50:43.760 mortgage where you get guaranteed a certain amount till the 970 00:50:43.840 --> 00:50:45.960 day you die? Or that does not exist? 971 00:50:46.639 --> 00:50:47.960 Exactly, it doesn't exist. 972 00:50:48.039 --> 00:50:50.000 And then we run in It depends on the age. 973 00:50:50.000 --> 00:50:50.920 It's called the tenure. 974 00:50:51.000 --> 00:50:54.840 But you can do Okay, you're guaranteed this much per 975 00:50:54.920 --> 00:50:57.039 month when we run it, you know, based on age 976 00:50:57.039 --> 00:50:59.920 and value the house and things like that. But it's 977 00:51:00.000 --> 00:51:02.599 guaranteed for the rest of your life, and you can 978 00:51:02.639 --> 00:51:05.760 also do different things. If you needed more, we can 979 00:51:05.840 --> 00:51:08.079 run that number and say, okay, this will last you 980 00:51:08.159 --> 00:51:10.000 for twelve years and then you're out. 981 00:51:10.719 --> 00:51:11.920 So there is a product. 982 00:51:12.000 --> 00:51:13.000 There's many options. 983 00:51:13.280 --> 00:51:16.760 So there is a product that could just yeah, basically, 984 00:51:16.960 --> 00:51:19.199 you know, the guy lives till one hundred and fifteen, 985 00:51:19.239 --> 00:51:21.159 he's going to get that same amount till the day 986 00:51:21.199 --> 00:51:21.599 he dies. 987 00:51:22.880 --> 00:51:24.079 Hey they dies. 988 00:51:24.280 --> 00:51:27.000 Yeah, I didn't know that. It's almost like an annuity. 989 00:51:28.320 --> 00:51:28.760 Yeah, it is. 990 00:51:28.880 --> 00:51:30.760 And then you can do it many different ways where 991 00:51:30.800 --> 00:51:33.360 you can take a lump some say you needed twenty 992 00:51:33.440 --> 00:51:36.400 or thirty grand out first and then see what it'll 993 00:51:36.400 --> 00:51:38.760 give you on on a monthly basis. So a lot 994 00:51:38.760 --> 00:51:41.159 of options with the reverse mortgage as far as over. 995 00:51:41.079 --> 00:51:44.400 That name of that product, well, it's a reverse mortgage. 996 00:51:44.440 --> 00:51:46.800 But the company I would go through is John. I 997 00:51:47.079 --> 00:51:50.559 literally use John at CMG. John, I say this in 998 00:51:50.599 --> 00:51:52.920 your spots I do for you. How many billions do 999 00:51:52.960 --> 00:51:54.000 you guys do a month? 1000 00:51:55.599 --> 00:51:57.679 Or we're about three billion across the country. 1001 00:51:57.920 --> 00:52:00.360 So think about that. First of all, if you're listen 1002 00:52:00.400 --> 00:52:03.039 on a podcast or YouTube, you can call John up. 1003 00:52:03.079 --> 00:52:05.039 He can help you with these products all over the 1004 00:52:05.079 --> 00:52:08.639 country anywhere. What that phone number John's at three oh 1005 00:52:08.719 --> 00:52:13.000 three eight eight two six' six seven nine or his 1006 00:52:13.079 --> 00:52:17.159 website so, Easy partner In lending dot Com partner In. 1007 00:52:17.280 --> 00:52:20.039 Lending but he's happy to answer any questions for anybody. 1008 00:52:20.119 --> 00:52:22.599 Listening but the bottom line, is AND i really want 1009 00:52:22.639 --> 00:52:26.639 to drive this. Through he doesn't go. Out typically a 1010 00:52:26.719 --> 00:52:30.639 mortgage broker goes, out they shop. You here's your credit, 1011 00:52:30.679 --> 00:52:34.239 score here's your, income here's you and they get interest. 1012 00:52:34.320 --> 00:52:37.639 Rates then they basically mark it up and make this. 1013 00:52:37.800 --> 00:52:40.719 SPREAD i, mean is that an easy way to say, It, John. 1014 00:52:41.840 --> 00:52:43.800 Yeah it's a very easy way to say. It they'll, 1015 00:52:43.840 --> 00:52:46.559 do you, know shop to many different brokers and you 1016 00:52:46.599 --> 00:52:48.480 don't know if they're giving you the best deal or. 1017 00:52:48.519 --> 00:52:52.239 Not and, yeah, yeah SO i mean go direct with the. 1018 00:52:52.280 --> 00:52:54.119 BANK i don't know how else to put. IT i 1019 00:52:54.119 --> 00:52:57.079 don't know WHY i Use john. There i'll say it right. 1020 00:52:57.079 --> 00:52:59.800 Now he did my all in one. Loan and that's 1021 00:52:59.840 --> 00:53:02.760 an another incredible. Thing in, fact let me ask you Something, 1022 00:53:02.880 --> 00:53:06.960 john while we Have david still on. NOW i don't 1023 00:53:07.000 --> 00:53:10.599 know what the income requirements, are but it's an asset base, 1024 00:53:10.760 --> 00:53:13.800 loan so basically my house AND i don't want to 1025 00:53:13.880 --> 00:53:16.239 USE i don't want to use real. Numbers but my 1026 00:53:16.400 --> 00:53:19.480 house was worth one hundred dollars at the, time SO 1027 00:53:20.280 --> 00:53:23.119 i got an eighty dollars line of credit on my. 1028 00:53:23.239 --> 00:53:27.000 HOUSE i got basically eighty percent line of, credit and 1029 00:53:27.079 --> 00:53:30.079 we don't owe anything on my, house AND i can 1030 00:53:30.400 --> 00:53:32.760 do WHATEVER i. Want what ted eighty, DOLLARS i can 1031 00:53:32.800 --> 00:53:35.400 take it, OUT i can pay it, down AND i 1032 00:53:35.440 --> 00:53:39.320 have a checking account attached to, it so any DOLLARS 1033 00:53:39.400 --> 00:53:43.159 i put in the checking account offsets whatever's owed out 1034 00:53:43.159 --> 00:53:45.719 of that eighty. Dollars so IF i have forty dollars 1035 00:53:45.800 --> 00:53:48.760 in the checking account and forty dollars taken out of 1036 00:53:48.800 --> 00:53:51.679 my credit, LINE i have no, payment no, interest do. 1037 00:53:51.840 --> 00:53:56.320 Whatsoever it's an amazing, product AND i have access to 1038 00:53:56.360 --> 00:54:01.599 that money for how? Long john thirty? Years thirty year 1039 00:54:02.199 --> 00:54:05.599 line of. Credit if you're a small business person out 1040 00:54:05.639 --> 00:54:07.920 there and you have a lot of equity in your 1041 00:54:07.960 --> 00:54:12.360 house and your cash flow is, good you could have no. 1042 00:54:12.480 --> 00:54:16.719 Mortgage you could sweep your business account into this product 1043 00:54:16.760 --> 00:54:20.480 and have no mortgage, payment no, interest but that's a 1044 00:54:20.519 --> 00:54:23.320 whole different. Product but these guys are the bank they 1045 00:54:23.360 --> 00:54:25.960 do at. All i'm gonna give the information Out. David 1046 00:54:26.039 --> 00:54:28.280 you have any other, questions or you can Call John 1047 00:54:28.360 --> 00:54:31.199 direct three oh three eight eight two sixty six seven. 1048 00:54:31.320 --> 00:54:32.559 Nine i'll do. 1049 00:54:32.639 --> 00:54:33.239 That thank you so. 1050 00:54:33.320 --> 00:54:35.559 Much, hey thank You. MAN i appreciate. It And, JOHN 1051 00:54:35.599 --> 00:54:39.360 i appreciate you coming on as our expert once, Again 1052 00:54:39.800 --> 00:54:42.519 partner in lending dot. Com thanks, Again, John i'll talk 1053 00:54:42.559 --> 00:54:48.039 to you, Later partner in lending dot. Com, now everybody hold. 1054 00:54:48.079 --> 00:54:51.199 Tight we got an issue With, verizon a contractor, issue 1055 00:54:51.480 --> 00:54:54.480 and much much much. More right after, this. 1056 00:54:59.079 --> 00:55:02.679 Go with a short Thing denver's best Roofer Excel roofing dot. 1057 00:55:02.719 --> 00:55:08.679 Com you don't pay a cent until you're. Content time 1058 00:55:08.719 --> 00:55:11.639 for an insurance check up, free no. Obligation in, comparison 1059 00:55:11.760 --> 00:55:15.360 Call Compass insurance paying too much your coverage at dozens 1060 00:55:15.360 --> 00:55:18.079 of insurance companies find out now three all three seven 1061 00:55:18.199 --> 00:55:18.480 seven to. 1062 00:55:18.519 --> 00:55:18.679 One. 1063 00:55:18.760 --> 00:55:21.599 Help you'll think you're his only customer when you Choose 1064 00:55:21.639 --> 00:55:24.119 frank durand the real Estate man dot com to list 1065 00:55:24.159 --> 00:55:27.239 your home With Remax alliance three all three nine two 1066 00:55:27.320 --> 00:55:34.199 zero sixteen twenty two. 1067 00:55:30.840 --> 00:55:34.039 Right three seven one three eight two five. Five you've 1068 00:55:34.079 --> 00:55:36.960 been ripped off for taking advantage Of we love, Education 1069 00:55:37.639 --> 00:55:41.280 we love. Educating we were kind of talking about where 1070 00:55:41.320 --> 00:55:44.079 business was at in. General Todd, terry owner Of Apple, 1071 00:55:44.159 --> 00:55:47.440 are said something. Interesting when all THAT covid money was going, 1072 00:55:47.480 --> 00:55:52.719 around there was people buying, uh furnaces acs left and. Right, huh, 1073 00:55:52.760 --> 00:55:55.119 man think of all the money people. 1074 00:55:55.159 --> 00:55:58.440 Had, yeah there's a lot of money flying. Around, UH covid. 1075 00:55:58.480 --> 00:55:59.119 Money we call. 1076 00:55:59.119 --> 00:56:03.760 It yeah what our our kids were, eighteen, no, yeah 1077 00:56:03.920 --> 00:56:08.519 eighteen and twenty IN i think twenty. Twenty FIRST covid. 1078 00:56:08.639 --> 00:56:11.719 Checks they got full BLOWN covid. Checks our kids got 1079 00:56:11.760 --> 00:56:14.679 like four grand From Uncle. Sam crazy because they filed 1080 00:56:14.719 --> 00:56:19.360 their own. Taxes it WAS covid. Money it was LEGITIMATELY covid. 1081 00:56:19.400 --> 00:56:23.199 Money then a lot of people stealing From Uncle, sam 1082 00:56:23.239 --> 00:56:26.119 GETTING covid loans they probably never should. Have right here In, 1083 00:56:26.159 --> 00:56:31.000 colorado the unemployment was taken advantage of so bad it's. 1084 00:56:31.079 --> 00:56:34.480 REMARKABLE i mean it was like no one was at 1085 00:56:34.480 --> 00:56:37.280 The helm In denver and they were just sending out 1086 00:56:37.360 --> 00:56:38.519 checks left in, right that's. 1087 00:56:38.519 --> 00:56:40.880 CORRECT a lot of people were staying or a lot 1088 00:56:40.880 --> 00:56:43.320 of people were working from. Home during those, TIMES yep 1089 00:56:43.599 --> 00:56:46.719 tak't care of much needed projects and improvements in their, 1090 00:56:46.719 --> 00:56:49.280 homes AND yep heating and their. Conditionings at the top 1091 00:56:49.320 --> 00:56:54.159 of the lists energy. Retrofits so the insulation and windows 1092 00:56:54.199 --> 00:56:57.119 and that money was just flying. Around it was great 1093 00:56:57.159 --> 00:56:59.360 for all of us contractors and that. 1094 00:56:59.599 --> 00:57:01.639 Energy you, know you got going now, though for two 1095 00:57:01.719 --> 00:57:04.559 hundred and fifty bucks, man you, come do all the weather. 1096 00:57:04.719 --> 00:57:09.039 Ceiling if an addict needs, insulation you add. That you 1097 00:57:09.239 --> 00:57:12.280 run the entire house to make sure there's not big gaps. 1098 00:57:12.320 --> 00:57:16.320 Anywhere you clean the condenser on the FREAKING, Ac you 1099 00:57:16.440 --> 00:57:19.159 check the, furnace you check, everything. 1100 00:57:18.840 --> 00:57:23.960 Check the air conditioner for energy. Efficiency and, uh just. 1101 00:57:23.880 --> 00:57:27.360 The weather stripping alone is worth at it's it's. 1102 00:57:27.480 --> 00:57:31.280 Huge the air infiltration is often that's where all OUR 1103 00:57:31.320 --> 00:57:34.480 ac goes. Overlooked, yeah that's, correct all, Right? 1104 00:57:34.559 --> 00:57:36.679 Bill what is going on with? You by the, way 1105 00:57:36.679 --> 00:57:39.880 two lines open three h Three martino three zero three 1106 00:57:40.039 --> 00:57:43.559 seven one three eight two five Five? Bill what say? 1107 00:57:43.639 --> 00:57:46.360 You good? 1108 00:57:46.360 --> 00:57:51.800 Morning. TOM i hired a contractor to do some work 1109 00:57:51.840 --> 00:57:52.800 in my home. 1110 00:57:53.239 --> 00:57:59.920 And we reached a point where the relationship has to 1111 00:58:00.159 --> 00:58:06.760 be severed mid. Contract SO i contacted your organization to 1112 00:58:06.800 --> 00:58:11.280 see IF i could get a list of maybe three 1113 00:58:11.400 --> 00:58:18.320 names of, arbitrators because, that's you, know in the contract 1114 00:58:18.400 --> 00:58:22.519 it says that's the first step in the resolution. Process 1115 00:58:23.360 --> 00:58:28.119 AND i don't know any, arbitrators and SINCE i no 1116 00:58:28.199 --> 00:58:31.000 longer trust my, Contractor i'm not really Sure i'm going 1117 00:58:31.039 --> 00:58:33.480 to trust an arbitrator that he comes up. 1118 00:58:33.519 --> 00:58:39.760 With, well the arbitrator is generally from a. List i'm 1119 00:58:39.800 --> 00:58:43.199 sorry about, THAT i missed the cough. Button but generally, 1120 00:58:43.280 --> 00:58:46.880 speaking if you're going into mediation or arbitration and it's, 1121 00:58:47.000 --> 00:58:51.280 binding you would typically have a list in that contract 1122 00:58:51.320 --> 00:58:54.760 that says something, like you know arbitrators Of, america AND 1123 00:58:55.000 --> 00:58:58.199 i can't remember exactly what they're, called but you would 1124 00:58:58.199 --> 00:59:02.239 both pick somebody from. There you would never go out 1125 00:59:02.239 --> 00:59:05.159 and hire your own for the same reason you don't 1126 00:59:05.159 --> 00:59:08.519 want them doing the. Same but the other thing you've 1127 00:59:08.559 --> 00:59:11.880 got to think about is when you go in, there 1128 00:59:12.760 --> 00:59:16.639 you probably need a contractor of some, sort somebody that 1129 00:59:16.800 --> 00:59:19.760 is in the exact same. Industry for, example if it's 1130 00:59:19.800 --> 00:59:23.119 a roofing thing we're talking, about you probably need an 1131 00:59:23.159 --> 00:59:27.880 expert witness to actually calculate what your damages. Are if 1132 00:59:27.920 --> 00:59:30.320 you have any, DAMAGES i would think that would be 1133 00:59:30.440 --> 00:59:33.440 the first. Thing and then you look literally into the 1134 00:59:33.559 --> 00:59:37.239 contract to see what it says about. Arbitration what does it. 1135 00:59:37.280 --> 00:59:43.119 Say what does the arbitration clause? Say, well it. 1136 00:59:46.199 --> 00:59:52.719 Says that if it disputizes concerning any, matter both parties 1137 00:59:52.760 --> 00:59:57.280 agree to meet with a mutually acceptable mediator to resolve the. 1138 00:59:57.360 --> 01:00:04.400 Dispute, okay, well then means you both got to find a. Mediator, well, 1139 01:00:04.480 --> 01:00:09.599 right but there's no. List it doesn't point to anything LIKE, AAA, I, 1140 01:00:09.800 --> 01:00:11.480 C D r anything like. 1141 01:00:11.480 --> 01:00:16.559 That, no, sir it does. Not it just says mutually 1142 01:00:16.679 --> 01:00:24.360 acceptable to meet with a mutual mutually acceptable. 1143 01:00:24.480 --> 01:00:26.320 Mediator so. 1144 01:00:27.800 --> 01:00:34.480 You, Know i'm looking for someone who can perform. 1145 01:00:34.199 --> 01:00:36.719 That, function, right BECAUSE. 1146 01:00:36.679 --> 01:00:38.119 I Mean i'm not in the. 1147 01:00:38.159 --> 01:00:45.280 INDUSTRY i don't know you know anybody that's a you. 1148 01:00:45.239 --> 01:00:50.639 Know that's a mediator creator. 1149 01:00:51.599 --> 01:00:53.960 Knowledgeable in the construction. 1150 01:00:54.079 --> 01:00:58.119 Industry look at. It and that's part of it. Too, 1151 01:00:58.679 --> 01:01:02.239 Yeah and it's a big deal because you're both according 1152 01:01:02.320 --> 01:01:04.880 at least to your, agreement you both need to accept 1153 01:01:04.880 --> 01:01:08.360 the same. ONE i would reach out to them with 1154 01:01:08.519 --> 01:01:13.559 some ideas that you have for a. Mediator what kind 1155 01:01:13.599 --> 01:01:18.760 of problem is, it by the, Way, well the. 1156 01:01:20.760 --> 01:01:22.639 Problem is that. 1157 01:01:24.119 --> 01:01:26.519 The trust between the parties has been. 1158 01:01:27.760 --> 01:01:30.480 No But i'm, Saying i'm, saying when you get down 1159 01:01:30.480 --> 01:01:32.480 to the nitty gritty of, it is it like a? 1160 01:01:32.599 --> 01:01:35.800 Roof is it like a basement? Refinished because you're going 1161 01:01:35.840 --> 01:01:38.760 to want a mediator that, understands at least the. Industry 1162 01:01:39.000 --> 01:01:41.599 you don't want to go to a mediator that understands 1163 01:01:41.639 --> 01:01:46.639 car problems for a landscaping. Issue and that's. 1164 01:01:47.239 --> 01:01:49.440 WHY i called, you, Folks, yeah we don't. 1165 01:01:49.440 --> 01:01:52.119 KNOW i figured that you would know a. Lot you 1166 01:01:52.480 --> 01:01:57.360 would Have you would know mediators who had knowledge of 1167 01:01:57.400 --> 01:02:01.280 the construction, industry and you could give, me you, know 1168 01:02:02.039 --> 01:02:05.519 a few names THAT i could, propose and then he 1169 01:02:05.599 --> 01:02:06.239 could pick. 1170 01:02:06.079 --> 01:02:07.760 One That i'm going to go back to the same. 1171 01:02:07.880 --> 01:02:11.280 QUESTION i just asked you what kind of? Construction what 1172 01:02:11.280 --> 01:02:12.440 are we talking about? 1173 01:02:12.480 --> 01:02:20.320 Here we're talking about since we're talking about basement. 1174 01:02:20.360 --> 01:02:24.800 Finishing, okay so it is it's like a basement. Finish 1175 01:02:24.880 --> 01:02:27.039 i'm trying to think WHO i would know that would 1176 01:02:27.079 --> 01:02:30.639 have a great mediator lined up for. That you know 1177 01:02:30.679 --> 01:02:32.239 WHO i want to get. On i'm gonna put you on. 1178 01:02:32.320 --> 01:02:38.239 Hold get Me, Shamansky, kelly get Me. SHAMANSKY i bet 1179 01:02:38.320 --> 01:02:43.480 he knows someone that we can trust as. WELL i bet, 1180 01:02:43.519 --> 01:02:45.960 YOU i bet. You and it's kind of weird that 1181 01:02:46.000 --> 01:02:48.400 the other person would have to agree on the Same 1182 01:02:48.800 --> 01:02:53.039 generally you would. Go generally they would give a list 1183 01:02:53.320 --> 01:02:57.159 or a group of people or an organization where that 1184 01:02:57.320 --> 01:02:59.800 mediator's got to be, from and then you both kind 1185 01:02:59.800 --> 01:03:02.400 of agree on. It but that's a little what you 1186 01:03:02.559 --> 01:03:05.880 read to me is a little. Different. There let's take 1187 01:03:05.920 --> 01:03:08.199 this quick. Break we're going to come back mike' scott 1188 01:03:08.199 --> 01:03:13.480 a tax issue question on electrical company and Then art 1189 01:03:13.639 --> 01:03:16.400 the issue With verizon will be, next but hopefully we 1190 01:03:16.440 --> 01:03:18.559 can Get shamansky on everybody hold, tight. 1191 01:03:23.360 --> 01:03:26.960 Go with a sure Thing Denver's best Roofer Excel roofing dot. 1192 01:03:27.000 --> 01:03:27.840 Com you don't. 1193 01:03:27.639 --> 01:03:28.920 Pay a cent until you're. 1194 01:03:28.960 --> 01:03:35.199 Content time for an insurance check, up, free no obligation 1195 01:03:35.360 --> 01:03:39.199 comparison Call Compass insurance paying too much your coverage at 1196 01:03:39.280 --> 01:03:42.000 dozens of insurance companies find out now THREE o three 1197 01:03:42.159 --> 01:03:44.280 seven to seven to one. Help you'll think you're his 1198 01:03:44.440 --> 01:03:47.079 only customer when you Choose frank durand the real Estate 1199 01:03:47.119 --> 01:03:50.360 man dot com to list your home With Remax alliance 1200 01:03:50.599 --> 01:03:52.679 three three nine two zero sixteen twenty. 1201 01:03:52.719 --> 01:03:56.320 Two all, right so check it. 1202 01:03:56.400 --> 01:03:59.800 Out very. Interesting let me pull this guy back up 1203 01:03:59.800 --> 01:04:01.719 by the. Way three oh three seven one three eight 1204 01:04:01.760 --> 01:04:09.280 two five. Five so That's, bill, right, Hey, bill very. Interesting, 1205 01:04:09.320 --> 01:04:14.239 Here i'm gonna give you a, website all, right, Okay 1206 01:04:14.320 --> 01:04:20.800 Colorado mediation dot. Org it's known as THE mac and 1207 01:04:20.960 --> 01:04:26.760 these are. People it's the largest, statewide private nonprofit organization 1208 01:04:27.039 --> 01:04:32.400 dedicated to the promotion of mediation and people that belong 1209 01:04:32.519 --> 01:04:35.639 to this should be acceptable to you and should be 1210 01:04:35.719 --> 01:04:43.199 acceptable to the. Contractor in, Fact colorado Gov colorado dot, 1211 01:04:43.239 --> 01:04:47.280 gov the judicial branch actually basically says this is who 1212 01:04:47.320 --> 01:04:50.760 you should, use and if you go, there you can 1213 01:04:50.840 --> 01:04:54.360 actually click find a. Mediator when you hit find a, 1214 01:04:54.440 --> 01:04:57.599 mediator you're going to pick out what county the mediation's 1215 01:04:57.639 --> 01:04:59.519 going to be done, in and then it's going to 1216 01:04:59.559 --> 01:05:03.440 give a LIT i would use basically anybody on. Here 1217 01:05:03.760 --> 01:05:07.000 and if there's already a court case going or if 1218 01:05:07.039 --> 01:05:10.800 you end up filing suit against these people and mediation 1219 01:05:11.000 --> 01:05:13.440 is going to be mandatory because that's what's in the 1220 01:05:13.519 --> 01:05:17.519 contract and they invoke that, clause then you can actually 1221 01:05:17.599 --> 01:05:21.880 pull up the suit number or the lawsuit number and 1222 01:05:22.360 --> 01:05:25.880 attach that mediator right to it and go to the mediation. 1223 01:05:27.320 --> 01:05:32.639 Well the contract states that mediation must occur before any legal. 1224 01:05:32.679 --> 01:05:35.320 Proceedings, yeah so go, here that's. What then you're going 1225 01:05:35.400 --> 01:05:37.480 to go, here and you're going to search by county 1226 01:05:37.800 --> 01:05:40.400 or you can even search by. City so if you're 1227 01:05:40.440 --> 01:05:43.960 In Douglas, county you Hit douglas and then it'll actually 1228 01:05:44.039 --> 01:05:47.599 drill down to is it a construction? Issue is it? 1229 01:05:47.679 --> 01:05:48.199 This is it? 1230 01:05:48.360 --> 01:05:48.440 That? 1231 01:05:48.679 --> 01:05:50.320 Whatever it's going to give you different. 1232 01:05:50.400 --> 01:05:54.400 Things all, right and can you give me that website 1233 01:05:54.400 --> 01:05:54.760 one more? 1234 01:05:54.800 --> 01:05:55.000 Time? 1235 01:05:55.039 --> 01:06:03.199 Please, Absolutely Colorado mediation dot Or, Okay, YEAH i. 1236 01:06:03.199 --> 01:06:05.920 Just wanted to make SURE i n there all correctly and. 1237 01:06:06.039 --> 01:06:08.840 Listen they're all approved by the, state which is gonna 1238 01:06:08.880 --> 01:06:10.079 be important long as they're a. 1239 01:06:10.199 --> 01:06:13.280 Man go with a sure Thing Denver's best Roofer Excel 1240 01:06:13.360 --> 01:06:14.039 roofing dot. 1241 01:06:14.079 --> 01:06:14.920 Com you don't. 1242 01:06:14.719 --> 01:06:16.000 Pay a cent until you're. 1243 01:06:16.039 --> 01:06:22.280 Content time for an insurance check up, free no obligation 1244 01:06:22.400 --> 01:06:26.280 comparison Call Compass. Insurance pay too much your coverage at 1245 01:06:26.320 --> 01:06:29.079 dozens of insurance companies find out now three oh, three 1246 01:06:29.199 --> 01:06:31.800 seven seven to one. Help you'll think you're his only 1247 01:06:31.880 --> 01:06:34.360 customer when you Choose frank durand The Real Estate man 1248 01:06:34.400 --> 01:06:37.920 dot com to list your home With remax alliance three. 1249 01:06:37.880 --> 01:06:39.760 Oh three nine two zero sixteen twenty. 1250 01:06:39.800 --> 01:06:41.199 Two, yeah. 1251 01:06:45.400 --> 01:06:50.800 Ripped of, news so you don't have. 1252 01:06:52.960 --> 01:06:57.960 Come run instant as we. Can no shit's gonna help. 1253 01:06:58.239 --> 01:07:05.039 Come this is The Troubleshooter, Show No Tom, martine welcome 1254 01:07:05.079 --> 01:07:07.159 my friends to the only show of as, guy and 1255 01:07:07.159 --> 01:07:09.599 we're here to solve, problems answering, questions take your. 1256 01:07:09.639 --> 01:07:13.119 Complaints we've been talking about everything you name it, today 1257 01:07:13.280 --> 01:07:16.239 elder abuse all the way to people getting ripped off 1258 01:07:16.239 --> 01:07:21.079 from different, deals either a shop that got apparently, damaged 1259 01:07:21.119 --> 01:07:23.800 the lady's. Car in, Fact, kelly did we ever receive those? 1260 01:07:23.880 --> 01:07:26.280 PICTURES i can't wait to get her back. ON i 1261 01:07:26.320 --> 01:07:29.199 know she was having a little hard time emailing. Them 1262 01:07:29.280 --> 01:07:32.519 i'm not yet, okay dying to see. Those and then 1263 01:07:32.559 --> 01:07:35.719 we've got a full. Lines but don't forget even when 1264 01:07:35.760 --> 01:07:39.559 we have full. Lines please tell your, friends tell everybody out. 1265 01:07:39.599 --> 01:07:41.960 There you can always email us for help It help 1266 01:07:41.960 --> 01:07:45.440 it troubleshooter dot. Com it's that. Easy Help it troubleshooter dot. 1267 01:07:45.440 --> 01:07:49.639 Com or you can call THREE zho Three martino and 1268 01:07:49.719 --> 01:07:53.079 when we're off the, air if we don't, answer it 1269 01:07:53.159 --> 01:07:55.840 will go to a voicemail where you could leave a 1270 01:07:55.840 --> 01:07:58.840 message and we'll reach back out to. You we've got 1271 01:07:58.840 --> 01:08:02.239 a team of deputies ready to. Help we've got a 1272 01:08:02.400 --> 01:08:05.639 list of people at referral list dot, com Like Todd 1273 01:08:05.719 --> 01:08:09.079 terry in studio with. Me he Owns Apple, air been 1274 01:08:09.159 --> 01:08:11.880 on a referral list for twenty five. Years and then 1275 01:08:11.920 --> 01:08:16.039 we Have Stephanie, thomas Realtor Pike's peak region up To 1276 01:08:16.119 --> 01:08:19.920 Castle rock basically. Right and Then Frank, Duran, frank you 1277 01:08:20.000 --> 01:08:22.600 don't go To Fort. Collins where do you? 1278 01:08:22.720 --> 01:08:27.039 Go SO i go as far north As, Firestone, wow 1279 01:08:27.520 --> 01:08:30.359 and as far south As Castle rock and everything in, 1280 01:08:30.399 --> 01:08:32.479 between From kingsburg all the way To Gold. 1281 01:08:32.239 --> 01:08:34.119 AND i know you go To, franktown and we go To. 1282 01:08:34.039 --> 01:08:35.039 Franktown my kind of. 1283 01:08:35.079 --> 01:08:35.279 Town. 1284 01:08:35.319 --> 01:08:37.840 Mark that is. Funny you love it out there every 1285 01:08:37.840 --> 01:08:40.399 time you've come. Out of course you found that house for, 1286 01:08:40.479 --> 01:08:42.840 us but every time you've come, out you're always, Like, 1287 01:08:42.920 --> 01:08:45.560 oh it's so tranquil out. Here it's like you leave the. 1288 01:08:45.640 --> 01:08:47.600 City then all of a sudden you're in the woodful. 1289 01:08:47.680 --> 01:08:49.119 Drive and every TIME i go to see, It, mark 1290 01:08:49.159 --> 01:08:51.439 Anytime i've been down, there there's always a family At 1291 01:08:51.479 --> 01:08:52.479 DEER i see every. 1292 01:08:52.479 --> 01:08:55.800 Time, goodness everything right, now they're. Everywhere so right now 1293 01:08:55.800 --> 01:08:59.520 it's the wild turkey and the deer are literally. Everywhere, 1294 01:08:59.640 --> 01:09:03.039 todd you have a you've got a little lake. HOUSE 1295 01:09:03.520 --> 01:09:05.800 i say. Little it could be. HUGE i don't know In. 1296 01:09:05.920 --> 01:09:08.680 Nebraska where is that In. Nebraska it's By late. 1297 01:09:08.760 --> 01:09:11.880 McConaughey it's on The North Platte river that feeds Into late. 1298 01:09:11.960 --> 01:09:14.439 McConaughey so you can get to McConaughey on a. Boat, 1299 01:09:14.640 --> 01:09:15.680 uh not on the. 1300 01:09:15.760 --> 01:09:18.520 River, yes we can on. Kayaks my wife AND i 1301 01:09:18.640 --> 01:09:21.600 got a two person kayak and oh, cool it's an 1302 01:09:21.680 --> 01:09:22.119 eight mile. 1303 01:09:22.239 --> 01:09:24.600 Float and you've had that place, Forever. 1304 01:09:24.399 --> 01:09:25.800 Yeah quite quite a long. Time. 1305 01:09:25.880 --> 01:09:28.479 Yeah didn't people go out there to watch the solar 1306 01:09:28.520 --> 01:09:29.479 eclipse a while? 1307 01:09:29.520 --> 01:09:29.720 Back. 1308 01:09:29.840 --> 01:09:31.920 Yes in, FACT i was on the phone With tom 1309 01:09:32.000 --> 01:09:35.439 And tom was flying over in his. HELICAPES i flew 1310 01:09:35.479 --> 01:09:37.920 in his helicopter AND i was on the. Boat my 1311 01:09:37.960 --> 01:09:39.399 wife AND i were on the boat during that. 1312 01:09:39.439 --> 01:09:41.880 Eclipse you know what he, Said it's so funny when 1313 01:09:43.720 --> 01:09:46.720 when he lands a helicopter at a place like. This, 1314 01:09:47.000 --> 01:09:50.079 yeah at that he's basically landing in a field at a, 1315 01:09:50.159 --> 01:09:54.840 Lake and what's remarkable is people just run up to. It, 1316 01:09:55.119 --> 01:09:58.399 well there's blade. Spinning there's things going. On you would 1317 01:09:58.439 --> 01:10:01.079 think nobody in their right mine would run up to, 1318 01:10:01.159 --> 01:10:04.199 that but people just run up to. It it's like In. 1319 01:10:04.279 --> 01:10:10.039 Allure it's, crazy, Man it's absolutely. Nuts, sorry listen three 1320 01:10:10.079 --> 01:10:13.119 oh Three, Martino please don't forget. That help at troubleshooter dot. 1321 01:10:13.199 --> 01:10:15.760 COM i don't care where you are in the. Country 1322 01:10:15.800 --> 01:10:18.479 we can help if you're listening to this on our YouTube, 1323 01:10:18.520 --> 01:10:22.640 channel our podcast that's watched across the country more than 1324 01:10:22.760 --> 01:10:25.960 fifty thousand times a. MONTH i don't care where you, 1325 01:10:26.079 --> 01:10:29.000 here and give that number. Out we love helping. People 1326 01:10:29.479 --> 01:10:33.319 three zero Three martino or help at troubleshooter dot. Com 1327 01:10:33.359 --> 01:10:38.359 Now i'm going to go back to Did robert have another? Question? 1328 01:10:38.520 --> 01:10:47.000 Robert did you have anything? Else Hey? Robert, Hello Oh, 1329 01:10:47.199 --> 01:10:49.920 Robert i'm SORRY i Had how CAN i help? 1330 01:10:49.960 --> 01:10:50.039 You? 1331 01:10:50.159 --> 01:10:51.279 Robert? Please what's going? 1332 01:10:51.319 --> 01:10:51.439 On? 1333 01:10:51.520 --> 01:10:54.640 Man, well first of, all thank you very much for 1334 01:10:54.680 --> 01:10:58.880 taking my call Of, SURE i am dealing with a 1335 01:10:59.199 --> 01:11:02.600 problem for more than a year. Now it's about a car, 1336 01:11:02.760 --> 01:11:09.720 port And i'm dealing WITH i Believe Shembrock Building corporation 1337 01:11:09.800 --> 01:11:14.640 And Building corporation that you would understand the whole story 1338 01:11:16.239 --> 01:11:19.439 a year. Ago actually we have to go back To 1339 01:11:19.680 --> 01:11:22.640 october twenty twenty, four that is WHEN i talked to 1340 01:11:22.680 --> 01:11:27.119 a gentleman about building a car. Port the gentleman was 1341 01:11:27.159 --> 01:11:29.359 fired In december twenty twenty, four. 1342 01:11:29.319 --> 01:11:32.560 And i'm, sorry hold, on let me how DO i 1343 01:11:32.600 --> 01:11:33.359 pronounce your first? 1344 01:11:33.439 --> 01:11:33.680 Name? 1345 01:11:35.279 --> 01:11:35.640 Robert? 1346 01:11:36.039 --> 01:11:38.319 ROBERT i KNOW i had that, right dang. It WHEN 1347 01:11:38.319 --> 01:11:41.279 i said, it you didn't. ANSWER i was, like what? Anyhow? 1348 01:11:41.359 --> 01:11:44.000 Robert let me ask you a couple. Questions So, october 1349 01:11:44.079 --> 01:11:46.520 how did you find this guy that no longer works? 1350 01:11:46.560 --> 01:11:49.359 There and what company did he work? For what was it? 1351 01:11:49.399 --> 01:11:55.880 Called so basically it's A Chambrack Building corporation Or Clearly Building, 1352 01:11:56.279 --> 01:11:59.000 corporation Because i'm dealing with both of. 1353 01:11:59.079 --> 01:12:02.520 Them, okay who did this guy work? For the last 1354 01:12:02.520 --> 01:12:05.399 CALL i had On cleary pissed me. Off i'm just 1355 01:12:05.439 --> 01:12:08.159 going to tell everybody That cleary used to be a 1356 01:12:08.199 --> 01:12:11.279 great company in my, opinion AND i don't think they are. 1357 01:12:11.359 --> 01:12:14.359 Anymore but that's just my. Opinion but did they work 1358 01:12:14.439 --> 01:12:15.920 For cleary Or? Shamrock? 1359 01:12:18.319 --> 01:12:22.399 So, Okay but the problem you see THAT i believe 1360 01:12:22.800 --> 01:12:25.199 WHEN i went to the INTERNET i was looking FOR 1361 01:12:26.560 --> 01:12:29.079 i wanted to be at a metal. Building, yeah and 1362 01:12:29.119 --> 01:12:31.439 so this is the REASON i went. TO i Believe, 1363 01:12:31.600 --> 01:12:35.199 cleary but you see Under clear it goes To. SHAMROCK 1364 01:12:35.319 --> 01:12:38.039 i think the owner of the company WHO i am 1365 01:12:38.079 --> 01:12:40.720 dealing with Is, shamrock but at the same time he's 1366 01:12:40.760 --> 01:12:45.479 getting the material From, cleary AND i think the Plantforms. 1367 01:12:45.680 --> 01:12:46.760 Cleary so this is the. 1368 01:12:46.720 --> 01:12:51.000 Reason there's two. Companies AND i talked To clear for, example. 1369 01:12:50.840 --> 01:12:53.159 Are they In Larimer? County are they up In Fort? 1370 01:12:53.239 --> 01:12:58.600 Collins The Shamrock, yes, okay so there Are this is 1371 01:12:58.680 --> 01:13:02.279 for everybody out. There it's instruction company and they probably 1372 01:13:02.359 --> 01:13:05.600 are buying the materials From. Cleary so they're going To 1373 01:13:05.640 --> 01:13:09.000 cleary for the materials the metal building or structure for 1374 01:13:09.079 --> 01:13:10.600 your car. Port does that sound? 1375 01:13:10.680 --> 01:13:10.880 Right? 1376 01:13:10.920 --> 01:13:13.600 Absolutely, yes, Absolutely. 1377 01:13:14.239 --> 01:13:16.800 So that's all In. October the guy you bought it 1378 01:13:16.840 --> 01:13:20.439 from apparently was the sales guy From. Shamrock he got. 1379 01:13:20.479 --> 01:13:23.239 Fired did you sign a contract when you buy a 1380 01:13:23.279 --> 01:13:26.720 metal building from these? Companies oh my, god is it? 1381 01:13:26.840 --> 01:13:32.520 CRAZY i signed the contract In may twenty twenty twenty, four. 1382 01:13:32.359 --> 01:13:34.239 Okay and. 1383 01:13:35.800 --> 01:13:38.319 After THAT i, so. 1384 01:13:38.439 --> 01:13:41.640 OKAY i signed the contract which was seventy one thousand dollars, 1385 01:13:41.680 --> 01:13:44.119 okay AND i put down fourteen thousand. 1386 01:13:44.159 --> 01:13:44.560 Dollars. 1387 01:13:44.560 --> 01:13:48.479 Okay then THEN i got the blueprint it AND i 1388 01:13:48.520 --> 01:13:53.000 asked from the, beginning from metal, posts Because colorado is 1389 01:13:53.159 --> 01:13:56.399 very very the battery is very cruel to. Wood SO 1390 01:13:56.479 --> 01:14:00.239 i wanted metal. Posts and my friend was the WHEN 1391 01:14:00.279 --> 01:14:02.960 i was talking to the new, gentleman the owner Of, 1392 01:14:03.359 --> 01:14:06.840 shamrock and he heard WHEN i, said. 1393 01:14:06.720 --> 01:14:08.960 YEAH i get. You what did the contract? Say? Though 1394 01:14:09.359 --> 01:14:10.720 what did what did the contract? 1395 01:14:10.800 --> 01:14:15.680 Say, okay so you see the contracts not specifying, it 1396 01:14:16.000 --> 01:14:19.520 AND i got the blue rings it said, Wood SO 1397 01:14:19.920 --> 01:14:22.159 i called it once the. GENTLEMEN i said, no, no, 1398 01:14:22.159 --> 01:14:25.119 NO i don't want. WOOD i said THAT i want metal. 1399 01:14:25.199 --> 01:14:28.560 Posts and what did they? Say that's? Fine can they redesign? 1400 01:14:28.600 --> 01:14:33.680 It, yes but it would be twenty thousand dollars. Extra 1401 01:14:33.800 --> 01:14:36.079 so it's now we are at ninety one thousand. 1402 01:14:36.199 --> 01:14:40.359 Dollars but the original hold, on, man hold on the original. 1403 01:14:40.399 --> 01:14:43.800 Contract when you say it doesn't specify, it, well what 1404 01:14:43.880 --> 01:14:46.279 the heck does it? Specify does it say like a 1405 01:14:46.720 --> 01:14:49.640 twenty by thirty car? Port and that's? IT i, mean 1406 01:14:49.680 --> 01:14:50.399 what does it? 1407 01:14:50.439 --> 01:14:57.000 Say and so WHEN i got you see for me 1408 01:14:57.199 --> 01:14:59.720 it was obvious Because i've specified from the beginning of 1409 01:15:00.000 --> 01:15:03.199 conversation that it was METAL i. Understand so THAT i 1410 01:15:03.319 --> 01:15:06.560 got the blueprint and it says wood. Posts but ONCE 1411 01:15:06.640 --> 01:15:08.800 i called the, COMPANY i, said, no, no, NO i don't want. 1412 01:15:08.840 --> 01:15:12.239 IT i don't want a boot. Post so they said 1413 01:15:12.720 --> 01:15:16.880 they're trying to figure out how to replace the metal. 1414 01:15:17.000 --> 01:15:20.359 Posts and after one year they came. Back they came 1415 01:15:20.439 --> 01:15:24.520 back In april This, april and they said it would 1416 01:15:24.520 --> 01:15:27.560 be twenty thousand dollars. Extra AND i said that is. 1417 01:15:28.199 --> 01:15:31.000 Unacceptable BUT i didn't Cant how. 1418 01:15:30.960 --> 01:15:35.039 Big is the how big is the? Building the building. 1419 01:15:34.720 --> 01:15:38.840 Would be thirty by thirty? 1420 01:15:38.840 --> 01:15:42.239 Two, okay hold, on, man hold, ON i got a 1421 01:15:42.279 --> 01:15:45.439 picture of. This but so this just happened In. April 1422 01:15:45.479 --> 01:15:48.199 they come back and say twenty thousand dollars. MORE i 1423 01:15:48.319 --> 01:15:51.399 understand it's not acceptable to, you but where is it right? 1424 01:15:51.439 --> 01:15:53.720 Now would they be willing to give you a refund 1425 01:15:53.800 --> 01:15:56.880 of the fourteen or fifteen thousand down payment or they 1426 01:15:56.880 --> 01:15:59.399 will hold? On hold, On, Robert are they willing to 1427 01:15:59.479 --> 01:16:01.840 let you out of the? Contract what are they willing to? 1428 01:16:01.880 --> 01:16:02.079 Do? 1429 01:16:03.479 --> 01:16:07.479 So they, said because every AND i When i'm looking 1430 01:16:07.520 --> 01:16:16.159 at what they're saying that they, said the sales, department 1431 01:16:16.279 --> 01:16:20.439 time order, processing, engineering the building. 1432 01:16:20.600 --> 01:16:23.880 The yeah they're, saying, yeah they're saying their cat. SYSTEM 1433 01:16:24.199 --> 01:16:27.520 i understand they're saying they did fifteen thousand dollars worth of, 1434 01:16:27.560 --> 01:16:29.399 Work so. 1435 01:16:29.399 --> 01:16:32.359 It's seven thousand dollars what they're taking us from the 1436 01:16:32.399 --> 01:16:33.840 fourteen thousand WHAT i put. 1437 01:16:33.880 --> 01:16:36.600 Done, okay hold, on that's a you actually have a 1438 01:16:36.640 --> 01:16:38.720 hell of a good question in. There i'm not sure 1439 01:16:39.079 --> 01:16:41.159 you REALIZE i know what it, is but is it 1440 01:16:41.199 --> 01:16:44.720 worth seven? Thousand and What i'm more curious. About And 1441 01:16:44.760 --> 01:16:47.159 i'm going to get one of our building experts. On in, 1442 01:16:47.159 --> 01:16:50.439 fact the guy that built my steel, Building Kelly a'll 1443 01:16:50.520 --> 01:16:52.880 to get you his, number But i'm going to get him. 1444 01:16:52.920 --> 01:16:55.439 On AND i need to understand why it would be 1445 01:16:55.479 --> 01:16:59.479 twenty thousand dollars more just for. That that's not a 1446 01:16:59.560 --> 01:17:02.760 huge buil holding thirty by thirty, two BUT i want 1447 01:17:02.760 --> 01:17:04.319 to figure that. Out BUT i got to take this, 1448 01:17:04.479 --> 01:17:07.680 Break So, kevin you hold. TIGHT i promise your Next 1449 01:17:07.760 --> 01:17:10.960 Mike scott a tax. Issue we do have tax, experts 1450 01:17:10.960 --> 01:17:13.880 and then Uh, art you know What art's been waiting the. 1451 01:17:13.920 --> 01:17:16.600 Longest we'll get that figured out to. Everybody hold, tight. 1452 01:17:22.159 --> 01:17:25.760 Go with a sure. Thing denver's best Roofer excel roofing dot. 1453 01:17:25.800 --> 01:17:31.600 Com you don't pay a cent until you're contenth. 1454 01:17:29.720 --> 01:17:34.079 Wait time for an insurance check up, free no. Obligation in, 1455 01:17:34.119 --> 01:17:38.000 comparison Call Compass. Insurance pay too much your coverage at 1456 01:17:38.039 --> 01:17:40.760 dozens of insurance companies find out now three oh three 1457 01:17:40.920 --> 01:17:43.520 seven seven to one. Help you'll think you're his only 1458 01:17:43.600 --> 01:17:46.079 customer when you Choose frank durand the real Estate man 1459 01:17:46.119 --> 01:17:49.520 dot com to list your home With Remax alliance three 1460 01:17:49.600 --> 01:17:51.479 oh three nine two zero sixteen twenty. 1461 01:17:51.520 --> 01:17:57.560 Two all, right three oh three seven one three eight 1462 01:17:57.640 --> 01:18:01.439 two five five three oh Three, martino you've been ripped 1463 01:18:01.439 --> 01:18:04.199 off for taking advantage Of we do want to hear from. 1464 01:18:04.199 --> 01:18:08.000 You i'm trying to get our still building expert. On in, 1465 01:18:08.079 --> 01:18:11.319 Fact i'm trying to. Multitasks sometimes that's not the. Easiest 1466 01:18:11.640 --> 01:18:14.319 i'm trying to send them a text THAT i need 1467 01:18:14.359 --> 01:18:16.159 them on. Air but this guy's going to know all 1468 01:18:16.199 --> 01:18:19.359 the answers to the QUESTIONS i. Have so we're going 1469 01:18:19.439 --> 01:18:21.680 to return to him in a. Minute but in the, 1470 01:18:21.720 --> 01:18:24.159 MEANTIME i got to tell you About paul The. Waterman 1471 01:18:25.319 --> 01:18:28.159 paul has his system out, there or a whole house 1472 01:18:28.199 --> 01:18:31.960 system that virtually does. Everything first of, all gets rid 1473 01:18:31.960 --> 01:18:35.840 of forever, chemicals and on top of, that it does, 1474 01:18:36.119 --> 01:18:39.359 Softening so you get a water softener something that gets 1475 01:18:39.479 --> 01:18:42.319 rid of the forever chemicals and it also takes care 1476 01:18:42.359 --> 01:18:45.199 of any chlorine. Issues and they've got it for less 1477 01:18:45.199 --> 01:18:48.000 than thirty six hundred. Dollars other people will try to 1478 01:18:48.039 --> 01:18:50.840 sell you two or three systems that could be upward 1479 01:18:50.880 --> 01:18:55.600 of twelve thousand dollars for the same, thing but not these. 1480 01:18:55.640 --> 01:18:59.000 Guys they are absolutely great. People and you got to 1481 01:18:59.079 --> 01:19:01.880 just check Out. Paul go to waterpros dot. Net that's 1482 01:19:02.039 --> 01:19:06.079 waterpros dot net and tell me you just heard that 1483 01:19:06.119 --> 01:19:09.640 three and one. System it's really. Cool in, fact when 1484 01:19:09.640 --> 01:19:13.239 he did our system years, ago we couldn't be. Happier all, 1485 01:19:13.319 --> 01:19:17.199 right three oh three seven one three eight two five 1486 01:19:17.439 --> 01:19:22.840 five three zero. Three martino And, robert you stay. There 1487 01:19:22.840 --> 01:19:25.039 i'm going to get to this expert on real. Soon 1488 01:19:25.520 --> 01:19:29.520 and Then art has been waiting the absolute. Longest. Art 1489 01:19:29.520 --> 01:19:32.359 what's going on with you And? Verizon sir And? ART 1490 01:19:32.439 --> 01:19:35.000 i really appreciate you hanging with, me, man it's been 1491 01:19:35.039 --> 01:19:35.399 a busy. 1492 01:19:35.479 --> 01:19:37.319 DAY i understand. 1493 01:19:37.319 --> 01:19:39.800 WHY i appreciate everything you do to help everybody around the. 1494 01:19:39.840 --> 01:19:43.920 Country So i'm here In, Denver and in Late february 1495 01:19:43.920 --> 01:19:47.319 of this, YEAR i bought the new iPhone On verizon's. 1496 01:19:47.319 --> 01:19:49.319 Website and the REASON i got it from him was 1497 01:19:49.359 --> 01:19:53.800 they said it's gonna unlock after sixty, days SO i 1498 01:19:53.920 --> 01:19:57.079 ordered it and activated it In. March and then it's 1499 01:19:57.119 --> 01:19:59.840 now it's been sixty days and they want you. 1500 01:19:59.800 --> 01:20:01.640 Pay cash for. It when you say they were going 1501 01:20:01.680 --> 01:20:05.199 to unlock it in sixty, days please explain how the 1502 01:20:05.239 --> 01:20:08.119 purchase went. Down did you walk in and drop fifteen 1503 01:20:08.199 --> 01:20:08.960 hundred bucks or what? 1504 01:20:09.079 --> 01:20:12.520 Happened, no it's on the, website on their, Website SO 1505 01:20:12.560 --> 01:20:14.880 i ordered it off their, website paid for the. 1506 01:20:14.880 --> 01:20:16.159 Phone how much was this? 1507 01:20:16.439 --> 01:20:19.600 Month the phone was three Hundred, well. 1508 01:20:19.880 --> 01:20:21.720 A new iPhone is not three hundred. 1509 01:20:21.720 --> 01:20:25.840 Dollars, well this is a SIXTEEN. 1510 01:20:26.000 --> 01:20:32.079 E So i'm just going you went To verizon's, website, correct, right. 1511 01:20:31.920 --> 01:20:35.039 And they said after sixty days it'll. Unlock and so 1512 01:20:35.159 --> 01:20:38.000 now it's been sixty days and they're, saying, well we 1513 01:20:38.159 --> 01:20:42.359 changed our policy On april, first and now you have 1514 01:20:42.399 --> 01:20:44.840 to pay us for more. Service so the Reason i'm 1515 01:20:44.880 --> 01:20:46.800 mentioning it Is i've never heard of a company, say, 1516 01:20:46.840 --> 01:20:49.520 well we can change our policy at any. Time and 1517 01:20:49.560 --> 01:20:51.960 then we can apply it retroactively to. 1518 01:20:52.039 --> 01:20:56.359 Somebody, well, okay first of, All i'm a little confused 1519 01:20:56.439 --> 01:21:00.199 about the entire promotion because every cell phone Promotion i've 1520 01:21:00.239 --> 01:21:03.760 ever seen where there's a free phone, involved, TECHNICALLY i 1521 01:21:03.800 --> 01:21:06.880 guess it's, free but you pay the three hundred bucks 1522 01:21:06.920 --> 01:21:08.960 or whatever you, paid or you pay nothing for that. 1523 01:21:09.000 --> 01:21:11.720 Matter then what they do is give you a credit 1524 01:21:12.039 --> 01:21:14.159 and you pay for the phone over a period of, 1525 01:21:14.199 --> 01:21:16.600 time whether it's one, year two, year three, years four, 1526 01:21:16.680 --> 01:21:19.239 months whatever it. Is so what they do is they 1527 01:21:19.319 --> 01:21:21.920 charge you fifty bucks a month for the phone until 1528 01:21:21.920 --> 01:21:24.039 you pay it. Off but at the same time they 1529 01:21:24.079 --> 01:21:26.960 give you fifty dollars a month. Credit but you're sure 1530 01:21:27.000 --> 01:21:29.239 when you signed up for, this you just paid three 1531 01:21:29.319 --> 01:21:33.600 hundred bucks and you basically get the. Phone oh, Yeah. 1532 01:21:33.399 --> 01:21:35.960 And LIKE i, said they said it would unlock after sixty. 1533 01:21:36.039 --> 01:21:38.720 Days and now what they're saying is they can change 1534 01:21:38.760 --> 01:21:43.640 their policy and go retroactive on. Somebody that's Why i'm bringing. 1535 01:21:43.439 --> 01:21:43.800 It up to. 1536 01:21:43.800 --> 01:21:47.000 You, well that's. INSANE i, MEAN i don't even understand. 1537 01:21:47.039 --> 01:21:47.880 That who says, that? 1538 01:21:49.520 --> 01:21:51.960 Right they sent said that to me in an. Email 1539 01:21:52.159 --> 01:21:55.640 that's what they've, Said and they can retroactively go back on. 1540 01:21:55.680 --> 01:21:58.600 Somebody can you send me that? Email yes they, can, 1541 01:21:58.720 --> 01:22:03.239 yes all, right send it to help H elpk at 1542 01:22:03.279 --> 01:22:07.960 troubleshooter dot. COM i, Will And i'm still trying to 1543 01:22:07.960 --> 01:22:12.399 find this promotion is a? Promotion no longer on? THERE i, assume, yes, 1544 01:22:12.880 --> 01:22:13.760 yes no longer on. 1545 01:22:13.800 --> 01:22:16.239 There let me BUT, i LIKE i, Said i've never 1546 01:22:16.279 --> 01:22:18.119 heard of something like that. Before it's just. 1547 01:22:18.399 --> 01:22:21.840 Insane, well it is. INSANE i, Mean i've never heard 1548 01:22:21.880 --> 01:22:24.960 of that. Either and basically it says right, Here, Yes 1549 01:22:25.079 --> 01:22:29.199 verizon has a sixty day locking period for newly purchased. 1550 01:22:29.279 --> 01:22:34.359 Devices it's initially locked to The verizon network for sixty. 1551 01:22:34.439 --> 01:22:38.359 Days after sixty, days the device will automatically unlock for 1552 01:22:38.520 --> 01:22:44.880 use with other. Carriers that's. Insane and, yes that's absolutely 1553 01:22:44.960 --> 01:22:49.359 insane that you would buy. It what day did you buy? 1554 01:22:49.399 --> 01:22:53.840 IT i bought It february twenty, first and. 1555 01:22:53.760 --> 01:22:56.079 They said they changed it In April. 1556 01:22:56.640 --> 01:22:59.079 April, first, Right, well that's. 1557 01:22:58.960 --> 01:23:04.880 Just, Crazy. Kelly do we have A Verizon? Angel we used? 1558 01:23:04.880 --> 01:23:08.680 TO i think we still. Do let's get you have 1559 01:23:08.800 --> 01:23:12.640 your account information and, everything, Right, yes, Yeah i'm going 1560 01:23:12.720 --> 01:23:16.760 to email this off to our. ANGEL i Think i'm 1561 01:23:16.760 --> 01:23:20.079 almost sure we still have one and at least get, 1562 01:23:20.119 --> 01:23:22.199 that but send me. OVER i want to see that 1563 01:23:22.319 --> 01:23:26.359 email Because i'll attach it to our. Angel that's. That 1564 01:23:26.359 --> 01:23:30.000 That can you imagine if you bought something, Now i'm not. 1565 01:23:30.359 --> 01:23:34.600 Disagreeing there is probably somewhere in that agreement that no 1566 01:23:34.640 --> 01:23:38.800 one reads online that probably says we can change. Stuff 1567 01:23:39.319 --> 01:23:44.439 but in this particular, case that seems absolutely crazy after 1568 01:23:44.479 --> 01:23:45.600 you purchase. SOMETHING i. 1569 01:23:46.439 --> 01:23:49.199 Agree, hey mar you were email you know you wouldn't buy. 1570 01:23:49.199 --> 01:23:51.079 It so is that the? 1571 01:23:51.159 --> 01:23:55.359 Email hold, ON i want to look at this email 1572 01:23:55.359 --> 01:23:59.239 WHILE i have you on your. Phone this one is 1573 01:23:59.319 --> 01:24:00.840 a different, one and hold on one. 1574 01:24:00.880 --> 01:24:05.520 Second probably need the original purchase contract or email or 1575 01:24:06.000 --> 01:24:08.399 whatever you had at that point, too because whatever that 1576 01:24:08.439 --> 01:24:12.079 says could help and your your your art, Right. 1577 01:24:12.680 --> 01:24:15.039 YES i sent you to, emails so you should have. 1578 01:24:15.119 --> 01:24:17.880 It, Okay, well first of, all first of, all this 1579 01:24:18.039 --> 01:24:20.279 is all from Straight. Talk so let's go ahead and 1580 01:24:21.079 --> 01:24:22.840 explain to me why we're talking About. 1581 01:24:22.920 --> 01:24:27.159 Verizon that that's that's A verizon, company that's one of their. 1582 01:24:27.199 --> 01:24:28.760 COMPANIES i got. 1583 01:24:28.760 --> 01:24:33.600 IT i did not know they purchased Straight. Talk. YEAH 1584 01:24:33.760 --> 01:24:36.000 i thought Straight, talk honest To god was owned by 1585 01:24:36.079 --> 01:24:37.119 Like Track phone. 1586 01:24:38.399 --> 01:24:40.880 Yeah and they're both owned By, verizon. 1587 01:24:40.600 --> 01:24:43.359 And they're both not not on The verizon. Network you're 1588 01:24:43.399 --> 01:24:47.359 saying they're both owned By. Verizon, yes you're sure? 1589 01:24:48.560 --> 01:24:50.319 Positive all? 1590 01:24:50.399 --> 01:24:52.439 Right hold, on, MAN i got to read through this. 1591 01:24:52.560 --> 01:24:56.560 Email hold on just a second and we'll be right. 1592 01:24:56.600 --> 01:25:05.800 Back go with a sure Thing denver's best Roofer Excel 1593 01:25:05.920 --> 01:25:06.560 roofing dot. 1594 01:25:06.600 --> 01:25:07.439 Com you don't. 1595 01:25:07.279 --> 01:25:08.520 Pay a cent until you're. 1596 01:25:08.600 --> 01:25:14.840 Content time for an insurance check up, free no obligation 1597 01:25:14.960 --> 01:25:18.840 comparison Call Compass insurance paying too much your coverage at 1598 01:25:18.880 --> 01:25:21.560 dozens of insurance companies find out now three oh three 1599 01:25:21.760 --> 01:25:23.880 seven to seven to one. Help you'll think you're his 1600 01:25:24.039 --> 01:25:26.680 only customer when you Choose frank durand the real Estate 1601 01:25:26.720 --> 01:25:29.960 man dot com to list your home With Remax alliance 1602 01:25:30.199 --> 01:25:39.920 three oh three nine two zero sixteen twenty. TWO i 1603 01:25:39.960 --> 01:25:42.039 have three oh three seven one three eight two five. 1604 01:25:42.159 --> 01:25:45.479 FIVE i got my still building expert is calling in 1605 01:25:45.479 --> 01:25:48.920 in a. Second So, robert we're gonna figure your problem. 1606 01:25:49.000 --> 01:25:50.680 Out Plus i'm going to put a deputy on. It 1607 01:25:50.720 --> 01:25:53.359 But i'm going to go back to Art art with 1608 01:25:53.479 --> 01:25:56.960 this issue With. Verizon good. News you're ready for good. 1609 01:25:56.960 --> 01:26:00.800 News i'm ready for good. News you're one hundred per, sent, right. 1610 01:26:00.960 --> 01:26:03.199 Man they appreciate. 1611 01:26:03.279 --> 01:26:06.520 It, yeah they OWN i didn't know they bought Straight, 1612 01:26:06.600 --> 01:26:10.399 talk but, anyhow they definitely owned Straight. Talk and we 1613 01:26:10.479 --> 01:26:14.119 do have an angel, there And suzanne is going to 1614 01:26:14.159 --> 01:26:17.800 be working on. THIS i kind of she she popped. 1615 01:26:17.840 --> 01:26:20.239 In she's usually on the show with, me but she 1616 01:26:20.399 --> 01:26:22.640 popped in and, SAID i got this one. Handled So 1617 01:26:23.760 --> 01:26:26.720 kelly's gonna get all your. Information we're going to email. 1618 01:26:26.800 --> 01:26:30.079 Him AND i don't think one time that we have 1619 01:26:30.399 --> 01:26:34.159 asked Our verizon people to get something done that they 1620 01:26:34.239 --> 01:26:37.159 haven't got it. Done you could well be the, first 1621 01:26:37.199 --> 01:26:38.880 BUT i, wholly wholly. 1622 01:26:39.000 --> 01:26:41.880 Doubted all, right, well, well thank you so much for 1623 01:26:41.920 --> 01:26:42.600 everything you do for. 1624 01:26:42.640 --> 01:26:44.800 Everyone, yeah AND i want to call. BACK i want 1625 01:26:44.840 --> 01:26:48.920 you calling back to the show when this is. Handled, Man, okay, 1626 01:26:49.039 --> 01:26:51.479 OKAY i will all right hold on all? Right three 1627 01:26:51.560 --> 01:26:54.359 oh three seven one three eight two five. Five we're 1628 01:26:54.359 --> 01:26:56.479 gonna have one line open there in a. Second i'm 1629 01:26:56.479 --> 01:26:58.439 waiting For eric to call in to go back To 1630 01:26:58.640 --> 01:27:02.880 robert And. Mike you've been waiting for quite a. While, Actually, 1631 01:27:03.000 --> 01:27:05.720 kevin you're a little. You you called in a little, Quicker, 1632 01:27:05.800 --> 01:27:06.560 kevin what's going? 1633 01:27:06.600 --> 01:27:06.760 On? 1634 01:27:06.840 --> 01:27:11.560 Man, hey how you doing, Good? Kevin? Good. HEY i 1635 01:27:11.600 --> 01:27:12.760 got a question BECAUSE i had. 1636 01:27:12.640 --> 01:27:15.920 A guy come up to the house today and he 1637 01:27:16.039 --> 01:27:20.039 was With Hunt, electric WHICH i assume is a subcrint 1638 01:27:20.359 --> 01:27:21.199 subcontractor Of. 1639 01:27:21.239 --> 01:27:24.479 EXCEL i, mean he Asked, Todd, Terry, todd have you 1640 01:27:24.520 --> 01:27:25.960 ever heard Of Hunt? ELECTRIC i have. 1641 01:27:26.079 --> 01:27:29.239 NOT i, haven't but it. Does it doesn't surprise. Me 1642 01:27:29.319 --> 01:27:33.159 excel's got a whole list of subcontractors that they. 1643 01:27:33.279 --> 01:27:34.920 Use, Yep so go, Ahead. 1644 01:27:35.239 --> 01:27:37.640 Okay the guy wanted to put in some kind of 1645 01:27:37.640 --> 01:27:42.079 delayed meter apparatus on my air, CONDITIONER. 1646 01:27:43.640 --> 01:27:47.840 A delayed alatus on your air, Conditioner, todd, yep. 1647 01:27:47.760 --> 01:27:51.840 That's that's an energy management unit Of Excel energy during 1648 01:27:51.880 --> 01:27:55.840 peak hours can can turn off your air conditioner for 1649 01:27:55.840 --> 01:27:57.720 for short. Moments is? 1650 01:27:57.720 --> 01:28:00.640 It is it? Different it must be? Different and a smart, 1651 01:28:00.680 --> 01:28:03.399 meter because they said they would never do that with 1652 01:28:03.520 --> 01:28:05.119 the smart. Meter it. 1653 01:28:05.239 --> 01:28:07.640 Is it's a little bit different than a smart. Meter 1654 01:28:08.199 --> 01:28:09.800 it attaches right to the outdoor. 1655 01:28:09.840 --> 01:28:12.479 Condenser and what's the benefit to the. 1656 01:28:12.560 --> 01:28:16.239 Customer the only benefit to them is maybe thinking about 1657 01:28:16.319 --> 01:28:19.479 the carbon footprint that you might be saving when they're 1658 01:28:19.520 --> 01:28:21.199 able to shut that off ter in peak. 1659 01:28:21.239 --> 01:28:23.279 Hour so you'd be crazy to do. It they don't 1660 01:28:23.319 --> 01:28:26.840 give you any incentive like a free a free car 1661 01:28:27.000 --> 01:28:27.880 or something. 1662 01:28:27.560 --> 01:28:30.720 They do mister caller where they offering you a fifty 1663 01:28:30.760 --> 01:28:36.119 dollars sign on bonus for doing that for rebate yeah, 1664 01:28:36.560 --> 01:28:37.720 yeah and that dollar. 1665 01:28:37.800 --> 01:28:38.159 Credit. 1666 01:28:38.479 --> 01:28:42.039 Yeah and we've seen those for now probably twenty five 1667 01:28:42.119 --> 01:28:47.439 to thirty. Years they, personally they do present some issues 1668 01:28:48.279 --> 01:28:51.279 as far as the functionality of the air conditioning. Systems 1669 01:28:51.560 --> 01:28:55.640 we have seen them fail and cause. Issues my recommendation, 1670 01:28:55.840 --> 01:29:00.159 is if you have a very efficient heating or air 1671 01:29:00.239 --> 01:29:03.279 conditioning or heat pump unit out, there you really don't 1672 01:29:03.399 --> 01:29:06.199 need that energy management unit. 1673 01:29:06.000 --> 01:29:08.680 IS i don't know why anybody in the world would 1674 01:29:08.760 --> 01:29:13.359 trade being able to operate your own air conditioner for 1675 01:29:13.359 --> 01:29:14.319 forty dollars. 1676 01:29:14.439 --> 01:29:16.479 Bingo, yeah what did you tell, Them? 1677 01:29:16.560 --> 01:29:17.880 Kevin what are your thoughts on? 1678 01:29:17.920 --> 01:29:20.079 It why didn't answer the? 1679 01:29:20.119 --> 01:29:24.680 Door, yeah, okay that's probably that was probably. Good WELL 1680 01:29:24.720 --> 01:29:27.520 i talked to him through My vivent. 1681 01:29:27.640 --> 01:29:30.840 System, yeah AND i told, HIM i, SAID i hadn't 1682 01:29:30.840 --> 01:29:35.199 heard anything From Excel. Energy so, basically you, know take a, height. 1683 01:29:35.279 --> 01:29:37.399 Let's find out the real. Reason how much do you 1684 01:29:37.439 --> 01:29:41.119 think to contractor gets paid to install that unit From? 1685 01:29:41.159 --> 01:29:43.039 Excel do you have any, Idea. 1686 01:29:42.840 --> 01:29:45.800 TODD i, don't BUT I i, would JUST i. 1687 01:29:45.840 --> 01:29:47.520 Would he's worth five Hundred i'll. 1688 01:29:47.560 --> 01:29:49.640 Bet i'll bet you're you're, Right, Mark. 1689 01:29:49.760 --> 01:29:52.279 YEP i wonder how they control. It how do they 1690 01:29:52.359 --> 01:29:53.560 actually tap into. 1691 01:29:53.600 --> 01:29:58.199 It they they tell it's a radio signal that they're 1692 01:29:59.039 --> 01:29:59.760 That they just. 1693 01:29:59.680 --> 01:30:03.520 Send frequency over the air that tells whatever area to 1694 01:30:03.680 --> 01:30:04.359 shut THE ac. 1695 01:30:04.560 --> 01:30:05.039 Off that's. 1696 01:30:05.079 --> 01:30:06.720 Correct, god that sounds. 1697 01:30:06.800 --> 01:30:12.800 Horrible, yeah you're, right rolling, Though i'm a Little i'm 1698 01:30:12.840 --> 01:30:16.159 a little skeptical about a door to door person like. 1699 01:30:16.239 --> 01:30:18.399 That i'm gonna have to check into. 1700 01:30:18.399 --> 01:30:20.720 That, well they're, slow they're probably slow right, now and 1701 01:30:20.760 --> 01:30:23.640 they're out hustling to get whatever the bounty is From. 1702 01:30:23.680 --> 01:30:26.039 Excel you got anything, Else, Kevin. 1703 01:30:26.680 --> 01:30:28.399 YEAH i got one other thing, TOO i. 1704 01:30:28.520 --> 01:30:32.560 SAID i called. THEM i called Public service many months 1705 01:30:32.600 --> 01:30:37.880 ago because my gas meter on the outside of my 1706 01:30:37.960 --> 01:30:42.279 house is tilting, down so it's pulling. Down you, know 1707 01:30:42.319 --> 01:30:43.439 it should be levels straight. 1708 01:30:43.479 --> 01:30:45.399 Across, YEAH i can, picture And i've seen a lot 1709 01:30:45.439 --> 01:30:45.840 of them do. 1710 01:30:45.920 --> 01:30:46.000 That. 1711 01:30:46.159 --> 01:30:49.960 Actually, YEAH i called them many months ago and they're, like, 1712 01:30:50.000 --> 01:30:51.079 well we'll get somebody out. 1713 01:30:51.079 --> 01:30:52.560 There is it, Excelled, well. 1714 01:30:52.399 --> 01:30:54.479 We'll get somebody out. There, yeah It's Excel. 1715 01:30:54.600 --> 01:30:57.079 Energy we got an angel over. There is it still like? 1716 01:30:57.159 --> 01:31:00.720 That oh, yeah, Absolutely i'm really good. 1717 01:31:00.760 --> 01:31:03.600 Too, LISTEN i Give excel a lot of crap on the, 1718 01:31:03.600 --> 01:31:05.319 air But i'll tell you this when you get through 1719 01:31:05.359 --> 01:31:11.079 to their public, relations we've once, again we've had just great. 1720 01:31:11.119 --> 01:31:14.359 Information so hold, On i'm gonna Have kelly grab your 1721 01:31:14.520 --> 01:31:17.840 address and your account number and we'll send it off 1722 01:31:17.880 --> 01:31:20.840 on your. Behalf and, generally what will happen With, excel 1723 01:31:21.399 --> 01:31:25.239 they're gonna contact you directly within twenty four, hours and 1724 01:31:25.279 --> 01:31:28.399 they're basically going to tell us we're we're in touch with. 1725 01:31:28.439 --> 01:31:31.520 Them, okay you. 1726 01:31:31.119 --> 01:31:33.880 Hey make sure you call back and, say, hey it's, 1727 01:31:33.960 --> 01:31:37.239 handled BECAUSE i that's the only. Way excel is one 1728 01:31:37.279 --> 01:31:39.840 of the. Companies they always handle, it but they don't 1729 01:31:39.880 --> 01:31:42.720 really tell. Us but every time it's been, handled we've 1730 01:31:42.720 --> 01:31:46.079 got to hear it from the. Customer Now i've Got eric, on, 1731 01:31:46.800 --> 01:31:49.880 Man i'm pressing time, here big. Time, eric do me a. 1732 01:31:49.920 --> 01:31:53.079 Favor he's way down. Here, Hey, ERIC i have got 1733 01:31:53.079 --> 01:31:56.520 a question for. You this guy basically paid fifteen thousand 1734 01:31:56.560 --> 01:32:01.199 dollars Down he got the design for the building from 1735 01:32:01.239 --> 01:32:03.880 a COMPANY i think it was Called, Shamrock And i'm 1736 01:32:03.920 --> 01:32:07.079 just kind of recapping for. You So, shamrock when he 1737 01:32:07.159 --> 01:32:09.239 went in there to get the, design it's an eighty 1738 01:32:09.279 --> 01:32:13.359 one thousand dollars steel building, project and they delivered the 1739 01:32:13.359 --> 01:32:16.399 blueprints to him for that fifteen thousand dollars. Down but 1740 01:32:16.439 --> 01:32:21.359 the blueprints had. Wood it had wood. INVOLVED i don't 1741 01:32:21.399 --> 01:32:23.600 even remember where he. Said does anybody remember where he 1742 01:32:23.640 --> 01:32:26.159 said they? WERE i think the main post were would 1743 01:32:26.760 --> 01:32:29.640 and he wanted, steel and he said he told him 1744 01:32:29.680 --> 01:32:33.399 he wanted. Steal the actual contract doesn't say if it's 1745 01:32:33.399 --> 01:32:36.319 steel or, would but they're telling him if he does want, 1746 01:32:36.359 --> 01:32:40.279 steal it's going to be twenty thousand dollars more for 1747 01:32:40.399 --> 01:32:43.840 this thirty by thirty two. Building and on top of, 1748 01:32:43.880 --> 01:32:47.159 that if he wants his money back over, it they're 1749 01:32:47.159 --> 01:32:51.000 going to charge him seven thousand dollars for the, blueprints 1750 01:32:51.039 --> 01:32:54.079 WHICH i guaranteed only took a few. Minutes so did 1751 01:32:54.119 --> 01:32:55.800 you do you kind of understand where we're? 1752 01:32:55.840 --> 01:32:56.039 At? 1753 01:32:56.960 --> 01:32:59.039 YEAH i THINK i got. You hopefully you can hear. 1754 01:32:59.039 --> 01:33:00.560 Me, YEAH i can hear, you but let. ME i 1755 01:33:00.600 --> 01:33:02.399 gotta put you on old BECAUSE i have to take 1756 01:33:02.479 --> 01:33:05.119 this break right after. This i'll get you right back. 1757 01:33:05.159 --> 01:33:07.239 On by the, way the Guy i'm talking to Is 1758 01:33:07.319 --> 01:33:12.159 eric With Great Western Building. Systems he actually erected built 1759 01:33:12.239 --> 01:33:16.479 our uh fifty BY i think ours is fifty by one. 1760 01:33:16.560 --> 01:33:18.520 HUNDRED i don't remember what it, is but he did 1761 01:33:18.520 --> 01:33:21.039 a great, job like over five years. Ago this guy 1762 01:33:21.159 --> 01:33:23.520 knows everything when it comes to steel. Buildings hold on. 1763 01:33:29.560 --> 01:33:33.159 Go with a sure Thing Denver's best Roofer Excel roofing dot. 1764 01:33:33.199 --> 01:33:34.000 Com you don't. 1765 01:33:33.880 --> 01:33:40.399 Pay a cent until you're. Content time for an insurance checkup, 1766 01:33:40.439 --> 01:33:44.239 free no. Obligation in, comparison Call Compass insurance paying too 1767 01:33:44.319 --> 01:33:47.359 much your coverage at dozens of insurance companies find out 1768 01:33:47.399 --> 01:33:49.520 now three all three seven to seven to one. Help 1769 01:33:49.680 --> 01:33:52.319 you'll think you're his only customer when you Choose frank 1770 01:33:52.399 --> 01:33:54.840 durand the real Estate man dot com to list your 1771 01:33:54.880 --> 01:33:58.000 home With Remax alliance three all three nine two zero 1772 01:33:58.159 --> 01:34:07.640 sixteen twenty two. 1773 01:34:03.880 --> 01:34:06.520 All, right three oh three seven one three eight two five. 1774 01:34:06.720 --> 01:34:09.359 Five we have got a, ton AND i mean a 1775 01:34:09.399 --> 01:34:11.479 ton going on. TODAY i want to pull right back 1776 01:34:11.560 --> 01:34:13.239 up To eric and Then i'm going to lock him 1777 01:34:13.239 --> 01:34:15.920 in And i'm going to bring up our. Caller robert called. 1778 01:34:15.920 --> 01:34:18.159 In he had an issue With Hey. Robert he was 1779 01:34:18.199 --> 01:34:23.079 called shamrock right out Of Fort. Collins, yeah so here's 1780 01:34:23.119 --> 01:34:26.039 two questions for you real. Quick we're gonna Put i'm 1781 01:34:26.039 --> 01:34:27.840 going to get him some help from one of our. 1782 01:34:27.840 --> 01:34:30.399 DEPUTIES i Think i'm going to Put Deputy dmitri on 1783 01:34:30.520 --> 01:34:34.119 it to try to arrange the. Deal but here's the two. Questions, 1784 01:34:34.159 --> 01:34:37.520 man what do you Think eric With Great Western Building 1785 01:34:37.600 --> 01:34:42.199 systems right off the back keeping seven thousand dollars just 1786 01:34:42.279 --> 01:34:45.880 for the, blueprints and the blueprints don't even have what they. 1787 01:34:45.960 --> 01:34:51.319 Discussed, WELL i, MEAN i suppose it comes down to 1788 01:34:51.319 --> 01:34:54.000 what the contract. Says but seven, thousand FOR i understand 1789 01:34:54.039 --> 01:34:54.960 it's a thirty by forty? 1790 01:34:55.000 --> 01:34:55.840 Six what is? 1791 01:34:55.840 --> 01:34:56.840 It thirty by thirty? 1792 01:34:56.840 --> 01:35:00.000 Two actually it's thirty by fourteen. 1793 01:35:00.159 --> 01:35:00.800 SIX i checked. 1794 01:35:00.840 --> 01:35:02.199 It it's forty, six got it? 1795 01:35:03.279 --> 01:35:05.039 Okay and is it is it a? Garage is that 1796 01:35:05.119 --> 01:35:06.760 garageers or is it just a car? 1797 01:35:06.840 --> 01:35:10.399 Point it's a car port and the concrete is not. 1798 01:35:10.479 --> 01:35:14.319 In it's only the posts and the and the, roof. 1799 01:35:15.600 --> 01:35:17.960 The post and the. Roof it's eighty one thousand. Bucks 1800 01:35:17.960 --> 01:35:20.199 you gave them fifteen. Grand they want to keep half of. 1801 01:35:20.239 --> 01:35:28.079 It and it's Seventh hold, on hold, On, Robert, Yeah. 1802 01:35:26.479 --> 01:35:29.039 I'm just wondering the plans that they gave. You are 1803 01:35:29.079 --> 01:35:31.880 they stamp by an engineer and it has shop lit you, 1804 01:35:31.920 --> 01:35:32.800 know shop drawings and. 1805 01:35:32.840 --> 01:35:38.279 EVERYTHING i THINK i think you see that fun Is 1806 01:35:38.399 --> 01:35:41.439 BUT i the blueprint is coming From Clear Bilding. 1807 01:35:41.560 --> 01:35:42.119 Corporation. 1808 01:35:42.760 --> 01:35:46.560 Yeah they it looks like they went To cleary for the. Plans, 1809 01:35:47.079 --> 01:35:49.840 well Sham rocks is A cleary. Dealer oh, okay got. 1810 01:35:49.920 --> 01:35:54.640 It so what's your what do you what are you thinking? 1811 01:35:54.720 --> 01:35:55.960 Here what's what's your gut? 1812 01:35:56.079 --> 01:35:59.560 Saying, Well, mike my gut says if they if they 1813 01:35:59.840 --> 01:36:02.079 let the customer assumed that he was buying a steel. 1814 01:36:02.079 --> 01:36:05.079 Building you know some people Call Pole barnes metal, buildings they're. 1815 01:36:05.119 --> 01:36:08.800 Not if they let the customer think that and then you, 1816 01:36:08.840 --> 01:36:10.439 know induce them in the, sale they should give him 1817 01:36:10.439 --> 01:36:10.720 as whole. 1818 01:36:10.720 --> 01:36:17.239 Depositive and the contract itself says What, Robert, WELL i. 1819 01:36:17.199 --> 01:36:20.199 Would like to email to you the contract Because i'm 1820 01:36:20.239 --> 01:36:23.439 looking at the contract and it's not specifying anything about the. 1821 01:36:23.479 --> 01:36:24.720 Post how long is the? 1822 01:36:24.760 --> 01:36:30.159 Contract so the CONTRACT i got the, CONTRA i signed the. 1823 01:36:30.199 --> 01:36:31.439 Contract, no, no? 1824 01:36:31.439 --> 01:36:36.720 No how many page is this a? Contract? 1825 01:36:36.960 --> 01:36:37.119 One? 1826 01:36:37.439 --> 01:36:38.119 Two? 1827 01:36:38.520 --> 01:36:38.960 Three? 1828 01:36:40.119 --> 01:36:42.399 Eric would you mind eyeball in that and see if 1829 01:36:42.439 --> 01:36:45.760 you see anything in there that Specifies steeler would for the? 1830 01:36:45.800 --> 01:36:47.720 Post would you do me that? Solid? 1831 01:36:47.760 --> 01:36:48.000 Man? 1832 01:36:48.880 --> 01:36:50.920 Yeah, absolutely if you want to email it over to Me, 1833 01:36:51.119 --> 01:36:52.079 mark you have my, email, right? 1834 01:36:52.199 --> 01:36:55.920 Yeah in, fact, yeah, Yeah WELL i think, So, man 1835 01:36:56.560 --> 01:36:58.159 you're going to give it To kelly WHEN i put 1836 01:36:58.199 --> 01:37:00.479 you on. Hold we're going to do. That but here's 1837 01:37:00.520 --> 01:37:04.680 the second. QUESTION i really wanted to, Know, man how 1838 01:37:04.760 --> 01:37:07.960 much just for the original, blueprints even if it's stamped 1839 01:37:07.960 --> 01:37:12.039 by an? ENGINEER i, mean is that seven thousand dollars 1840 01:37:12.119 --> 01:37:15.279 worth of? WORK i mean that doesn't include the engineering 1841 01:37:15.319 --> 01:37:18.520 for the dirt work or the compression, Test that doesn't 1842 01:37:18.560 --> 01:37:21.079 include any mechanical electrical, RIGHT. 1843 01:37:23.840 --> 01:37:27.359 I would really doubt, It AND i mean thirty forty Six. 1844 01:37:27.560 --> 01:37:31.119 Go with a sure Thing Denver's best Roofer excel roofing dot. 1845 01:37:31.159 --> 01:37:33.079 Com you don't pay a cent until you're. 1846 01:37:33.159 --> 01:37:40.119 Content time for an insurance checkup free no obligation comparison 1847 01:37:40.239 --> 01:37:43.800 call compass insurance paying too much your coverage at dozens 1848 01:37:43.800 --> 01:37:46.520 of insurance companies find out now three all three seven 1849 01:37:46.560 --> 01:37:48.920 to seven to one. Help you'll think you're his only 1850 01:37:49.000 --> 01:37:51.479 customer when you Choose frank durand the real estate man 1851 01:37:51.520 --> 01:37:54.960 Dot com to list your home With Remax alliance three 1852 01:37:54.960 --> 01:37:56.880 all three nine two zero sixteen twenty. 1853 01:37:56.880 --> 01:38:03.960 Two ripped, Off. 1854 01:38:06.079 --> 01:38:08.079 You don't have to. 1855 01:38:10.119 --> 01:38:10.399 Come. 1856 01:38:10.560 --> 01:38:15.119 Running just as fast as we can shoot is gonna help? 1857 01:38:15.399 --> 01:38:15.760 Come? 1858 01:38:16.359 --> 01:38:22.119 Man this is The Troubleshooter show, Now Tom, martinez. 1859 01:38:21.800 --> 01:38:24.359 Welcome, welcome my friends to the only show if it's. 1860 01:38:24.399 --> 01:38:27.159 Gay we're here to solve, problems answer your, questions take. 1861 01:38:27.239 --> 01:38:29.279 Complaints we're here to make your life a little bit. 1862 01:38:29.279 --> 01:38:32.840 Better you've been ripped, off taking advantage of or just 1863 01:38:32.960 --> 01:38:35.800 need some. Advice we are dying to talk to. You 1864 01:38:35.880 --> 01:38:39.079 three oh three seven one THREE a two five Five Todd, 1865 01:38:39.159 --> 01:38:42.880 Terry Stephanie, Thomas Frank duran all in studio with. Me, 1866 01:38:43.359 --> 01:38:47.720 Uh Frank duran real toor? Extraordinaire is it still? 1867 01:38:47.760 --> 01:38:48.000 True? 1868 01:38:48.079 --> 01:38:51.720 Frank you sell more homes in one month than most 1869 01:38:51.800 --> 01:38:55.439 realtors selling a. Year you, Know, mark that's just say 1870 01:38:55.479 --> 01:38:57.399 it like it. IS i know you don't like tooting 1871 01:38:57.399 --> 01:38:58.000 your own oor. 1872 01:38:57.960 --> 01:38:59.800 And, friend by the grace Of, god we do a 1873 01:38:59.800 --> 01:39:01.000 lot volume out we do. 1874 01:39:01.159 --> 01:39:03.159 MORE i have some. 1875 01:39:03.199 --> 01:39:06.760 Weeks this is crazy where we'll sell more in a 1876 01:39:06.800 --> 01:39:09.439 week than some statistically selling a. 1877 01:39:09.520 --> 01:39:13.439 Year that's. Insane that is. Insane what's some market like right? 1878 01:39:13.479 --> 01:39:16.119 Now interstrates are down a, little, yeah, pretty you, know 1879 01:39:16.279 --> 01:39:16.800 they dropped a. 1880 01:39:16.840 --> 01:39:19.720 Little we're seeing more, inventory but you, know homes are still. 1881 01:39:19.720 --> 01:39:22.079 Moving we're closing three this week where we just put 1882 01:39:22.319 --> 01:39:24.880 three hundred contract last or. Yesterday so we're getting a, 1883 01:39:24.960 --> 01:39:27.560 moved but it may take a little longer on some, 1884 01:39:27.640 --> 01:39:28.920 properties especially the condo. 1885 01:39:29.000 --> 01:39:31.960 Market what's going, On Stephanie, thomas you were talking about. 1886 01:39:31.960 --> 01:39:35.359 Condos you're A Pike's peak. Expert, yeah that whole region up? 1887 01:39:35.359 --> 01:39:37.800 There can you said condos are tough up? There you 1888 01:39:37.840 --> 01:39:40.079 had one that's like two hundred. Thousand you're having a 1889 01:39:40.119 --> 01:39:41.279 tough time selling. 1890 01:39:42.560 --> 01:39:45.359 The townhome there is actually mid three hundreds that we've you, 1891 01:39:45.359 --> 01:39:47.279 know we've had some days on, market but our average 1892 01:39:47.319 --> 01:39:50.439 days on market for those multifamilies right now actives out 1893 01:39:50.479 --> 01:39:51.760 of current actives is eighty. 1894 01:39:51.800 --> 01:39:55.520 Two how about town, Here so average days on market 1895 01:39:55.600 --> 01:39:58.000 right Now marc is thirty. Seven that's for all real, 1896 01:39:58.079 --> 01:40:01.479 estate for detached properties thirty, four and for attached properties 1897 01:40:01.479 --> 01:40:02.720 condos town on was forty six. 1898 01:40:02.800 --> 01:40:03.840 Days god are? 1899 01:40:03.880 --> 01:40:06.039 Condos why are they so hard to? Sell right? 1900 01:40:06.039 --> 01:40:08.760 Now you know what the problem IS hoa, fees, taxes 1901 01:40:08.800 --> 01:40:11.800 insurance is getting, tough so then when those hoafees go, 1902 01:40:11.880 --> 01:40:13.800 up it makes it tougher for buyers or fewer buyers 1903 01:40:13.960 --> 01:40:15.039 in the market right, now so. 1904 01:40:15.039 --> 01:40:17.520 You could Buy let's say you find a condo and 1905 01:40:17.600 --> 01:40:19.920 commerce city For is there such thing as a two 1906 01:40:20.000 --> 01:40:21.640 hundred and fifty thousand dollars condo? 1907 01:40:21.680 --> 01:40:23.920 Anymore, yeah we just put one under contract for about 1908 01:40:23.920 --> 01:40:24.800 two forty two. 1909 01:40:24.880 --> 01:40:27.600 Four, yeah this Is. Denver but after you pay, INSURANCE 1910 01:40:28.399 --> 01:40:32.640 hoa property, TAXES i mean you could easily be twenty 1911 01:40:32.680 --> 01:40:34.920 four thousand a. Year even if you paid cash for the, 1912 01:40:34.920 --> 01:40:36.960 condo it could be. Tough the key is price them, 1913 01:40:37.000 --> 01:40:39.399 right getting that sweet. Spot otherwise we see a number 1914 01:40:39.399 --> 01:40:41.880 of them starting really high and they sit there and 1915 01:40:41.880 --> 01:40:44.119 sit there and sit. There eventually they'll reduce the, price 1916 01:40:44.159 --> 01:40:46.159 but they lose so much ground by that time they 1917 01:40:46.159 --> 01:40:50.319 have no. Clout you, know our neighbor had their place 1918 01:40:50.439 --> 01:40:55.199 for sale for a year and that means it's price too. 1919 01:40:55.279 --> 01:40:56.479 High can we all, agree? 1920 01:40:56.880 --> 01:40:59.199 ABSOLUTELY i, mean there's an ult reason unless there's a 1921 01:40:59.199 --> 01:40:59.640 problem with the. 1922 01:40:59.640 --> 01:41:02.000 House, well even if there, was you price it low, 1923 01:41:02.079 --> 01:41:04.239 enough someone's going to buy the. House, Sure SO i, 1924 01:41:04.279 --> 01:41:09.439 mean really, something when when is something? Stale when is 1925 01:41:09.479 --> 01:41:13.000 it like when do you need to pull it off or? 1926 01:41:13.079 --> 01:41:16.720 Reprice and then doesn't it look weird too if you 1927 01:41:16.800 --> 01:41:20.640 drop the price for or five? Times So, mark great. 1928 01:41:20.720 --> 01:41:23.159 QUESTION i would tell you it's going to depend area to. 1929 01:41:23.159 --> 01:41:25.239 Area BUT i would say typically if you've been at 1930 01:41:25.239 --> 01:41:27.359 their twenty one, days twenty one to thirty, DAYS i 1931 01:41:27.399 --> 01:41:29.479 think that's the window there where you're getting the, feedback 1932 01:41:29.560 --> 01:41:31.159 you're seeing the markets not respond to that. 1933 01:41:31.199 --> 01:41:32.439 Price that's where you make that. 1934 01:41:32.479 --> 01:41:35.159 ADJUSTMENT i don't recommend sitting there sixty, nine one hundred 1935 01:41:35.159 --> 01:41:36.119 and twenty days before you make the. 1936 01:41:36.159 --> 01:41:36.640 Adjustment. 1937 01:41:37.199 --> 01:41:40.520 Wow and, then, man what do you do if you 1938 01:41:40.560 --> 01:41:43.880 guys get a client that wants to sell their house 1939 01:41:44.000 --> 01:41:47.640 or lists their, house let's just say eight hundred, thousand 1940 01:41:48.319 --> 01:41:51.800 and you know this thing's only going to sell at six. 1941 01:41:51.920 --> 01:41:54.479 HUNDRED i, mean do you even take on the listing 1942 01:41:55.000 --> 01:41:57.720 or you just tell them go? Ahead. Steph, No i've 1943 01:41:57.720 --> 01:41:58.800 actually there's a waste to. 1944 01:41:58.840 --> 01:41:59.000 Tell. 1945 01:41:59.119 --> 01:42:03.640 Yeah i've turned down some listings here recently where the 1946 01:42:03.760 --> 01:42:07.920 homeowner of the seller's idea of value was just Three 1947 01:42:08.039 --> 01:42:10.800 it was three times what we could realistically get for the. 1948 01:42:10.840 --> 01:42:14.600 Property And i'm really big on showing people information like, 1949 01:42:14.640 --> 01:42:16.800 hey this is what we're looking, at this is what's 1950 01:42:16.800 --> 01:42:18.000 selling around. 1951 01:42:17.680 --> 01:42:19.239 You you, know providing people that. 1952 01:42:19.319 --> 01:42:22.920 Information and unfortunately some people still are, like, okay WELL 1953 01:42:22.960 --> 01:42:25.079 i still want to start. Here and at that POINT 1954 01:42:25.199 --> 01:42:27.680 i just tell people it's Not i'm not going to 1955 01:42:28.000 --> 01:42:30.720 make you happy and do that service for. You, unfortunately 1956 01:42:31.039 --> 01:42:33.520 if we are that, high we're not going to, move you, 1957 01:42:33.760 --> 01:42:34.720 know SO i give people good. 1958 01:42:34.760 --> 01:42:37.680 Info we were talking you went on a trip With 1959 01:42:37.720 --> 01:42:40.920 suzanne AND i, recently, yep and we were. Talking you, said, 1960 01:42:41.000 --> 01:42:44.640 YEAH i lost this one listing to a what do 1961 01:42:44.680 --> 01:42:46.760 you call? It a fixed, rate a flat, fee broke, 1962 01:42:46.920 --> 01:42:50.840 flats flat? Fee AND i was, like, yeah how do 1963 01:42:50.880 --> 01:42:54.640 you compete with? Those and what was interesting is it 1964 01:42:54.680 --> 01:42:57.159 made me think back To frank when you sold our 1965 01:42:57.199 --> 01:43:01.159 house In Castle. Rock you add that can come in with, 1966 01:43:01.279 --> 01:43:04.960 that a. Matterhorn is that what it's called? Matterhorn well 1967 01:43:05.000 --> 01:43:05.439 that that's a. 1968 01:43:05.399 --> 01:43:07.840 Little more old, school but, yeah same kind of concept. 1969 01:43:07.840 --> 01:43:11.920 Now but just like that was like fifteen minutes. Ago 1970 01:43:12.640 --> 01:43:15.760 so the entire house you could walk, through and Then 1971 01:43:15.880 --> 01:43:18.520 frank sent it out through social media and all this, 1972 01:43:18.600 --> 01:43:22.720 stuff and then of COURSE mls Then zilo and what 1973 01:43:22.800 --> 01:43:25.600 are some of the other ones realtor dot. Com but 1974 01:43:25.760 --> 01:43:29.760 you guys pay for these, photographers the staging of the, 1975 01:43:29.880 --> 01:43:33.920 house the cleaning of the, house and THEN i think 1976 01:43:34.000 --> 01:43:38.520 really just the. Marketing some, people these flat, raiders they 1977 01:43:38.560 --> 01:43:42.600 basically just go out and listen ON. MLS i, mean 1978 01:43:42.720 --> 01:43:45.560 that's why they can do it. Cheaper but the problem 1979 01:43:45.640 --> 01:43:48.239 is they don't build the. Value they don't show. IT 1980 01:43:48.560 --> 01:43:51.880 i would argue any day if someone was, like, Oh 1981 01:43:51.960 --> 01:43:55.640 i'm going to save seven thousand dollars doing it this, 1982 01:43:55.760 --> 01:43:59.079 way you two would literally make them so much more 1983 01:43:59.159 --> 01:44:02.760 on the house they end up losing. Money does that make? 1984 01:44:02.840 --> 01:44:05.359 Sense, Yeah, mark we just closed one the other day 1985 01:44:05.399 --> 01:44:07.079 in a great man by the, WAY i don't know 1986 01:44:07.079 --> 01:44:10.279 if he's listening. Today his neighbor was on the market 1987 01:44:10.520 --> 01:44:13.159 for forty one, days hadn't. Moved he priced it at 1988 01:44:13.279 --> 01:44:16.680 five twenty. Five we leveraged at five nine, nine five. 1989 01:44:16.840 --> 01:44:18.840 Ten we ended up selling ours for five forty. 1990 01:44:18.880 --> 01:44:20.800 One so you sold it for more than the guy 1991 01:44:20.880 --> 01:44:21.600 that's been sitting. 1992 01:44:21.600 --> 01:44:23.960 There and then the appraisal came back. Short we outsold the. 1993 01:44:24.000 --> 01:44:27.760 Market we challenged the, appraisal won the challenge and got 1994 01:44:27.760 --> 01:44:30.920 the appraisal in So i'm not so. Sure it just 1995 01:44:31.399 --> 01:44:33.479 literally just putting a home ON mls makes. All but 1996 01:44:33.560 --> 01:44:35.199 you have to be able to negotiate the deal, too. 1997 01:44:35.279 --> 01:44:38.439 Well negotiating the, deal but advertising. It you had one 1998 01:44:38.479 --> 01:44:43.560 hundred thousand people virtually walk through our house over a 1999 01:44:43.680 --> 01:44:47.359 three day, period and you had twenty or thirty valid 2000 01:44:47.479 --> 01:44:51.359 Offers monday after The friday you listed it. 2001 01:44:51.520 --> 01:44:54.520 Right, YEAH i think timing and really WHAT i always 2002 01:44:54.520 --> 01:44:56.359 say is the law of scarcity and the lave time. 2003 01:44:56.359 --> 01:44:58.439 Pressure if you know how to work those, together you'll 2004 01:44:58.439 --> 01:44:59.560 come out with the most money in your. 2005 01:45:00.039 --> 01:45:03.199 Deal with, Pictures, stephanie on, PROPERTIES i, mean do you 2006 01:45:03.399 --> 01:45:04.000 you don't do them? 2007 01:45:04.079 --> 01:45:08.119 Yourself oh gosh, NO i have a really good high 2008 01:45:08.199 --> 01:45:10.039 end photographer come in and shoot every one of my. 2009 01:45:10.119 --> 01:45:13.159 Listings you, Know i've got to yell at both, residential 2010 01:45:14.520 --> 01:45:18.199 not just you. TWO i HAVE i have looked at 2011 01:45:18.199 --> 01:45:22.760 homes outside of this state that look like we have 2012 01:45:22.840 --> 01:45:26.960 this the Taj. Mahal they look like the most beautiful 2013 01:45:27.000 --> 01:45:30.680 properties you've ever. Seen the kitchen looks brand, new the 2014 01:45:30.720 --> 01:45:34.600 bathroom looks like it's the size of this, studio the 2015 01:45:35.199 --> 01:45:40.000 pool table or the billiard's room, downstairs but when you get, 2016 01:45:40.000 --> 01:45:45.399 there it's like just the worst looking thing you've ever. 2017 01:45:45.439 --> 01:45:52.319 Seen when does it become misrepresentation with? PICTURES i, mean, 2018 01:45:52.399 --> 01:45:56.159 listen it's probably like dating. Sites there's probably people that 2019 01:45:56.239 --> 01:45:59.560 weigh four hundred and fifty pounds that are in their 2020 01:45:59.640 --> 01:46:04.800 nine that appear to be very trim and fit in. 2021 01:46:04.960 --> 01:46:09.920 Thirty so at what point is so false? Advertising, like, 2022 01:46:10.039 --> 01:46:12.680 really where does it cross the? Line BECAUSE i looked 2023 01:46:12.680 --> 01:46:15.199 at one WHEN i got there it was so run, 2024 01:46:15.279 --> 01:46:16.399 down there was holes in the. 2025 01:46:16.439 --> 01:46:16.680 Wall. 2026 01:46:17.119 --> 01:46:19.840 Yeah So i've had this conversation on listings That i've 2027 01:46:19.840 --> 01:46:22.199 had that have been in rougher. Shape and the cool 2028 01:46:22.199 --> 01:46:25.319 thing about the photographer THAT i use is they're really 2029 01:46:25.359 --> 01:46:28.239 good about showing the home in its best true, light 2030 01:46:28.880 --> 01:46:31.760 not giving that false miss, representation BECAUSE i think one 2031 01:46:31.760 --> 01:46:34.159 of the worst things you can actually do. 2032 01:46:34.000 --> 01:46:34.840 So piss off the. 2033 01:46:34.960 --> 01:46:37.640 Personally, look can you get that shock value from the 2034 01:46:37.640 --> 01:46:39.880 buyer when they walk in the house and immediately they're, 2035 01:46:39.920 --> 01:46:41.920 like this isn't WHAT i thought it. Is and at 2036 01:46:41.960 --> 01:46:44.159 that point you turn, around you, leave you're. Upset you 2037 01:46:44.199 --> 01:46:45.960 may not go look at the rest of the house 2038 01:46:46.359 --> 01:46:49.720 that looks, great you, know and checks those. Boxes you're 2039 01:46:49.800 --> 01:46:53.640 so so, yeah that you. Got you, know you got okie. 2040 01:46:53.680 --> 01:46:57.359 Doked you're so upset about, that your brain's not going, well, 2041 01:46:57.399 --> 01:47:00.359 really that would only cost this Much. Exactly you don't 2042 01:47:00.359 --> 01:47:02.520 even want to negotiate because you feel like you were. 2043 01:47:02.560 --> 01:47:05.560 Misled that's what happened at one of the last properties 2044 01:47:05.560 --> 01:47:08.399 that we looked at and slide ol they're, like, WELL 2045 01:47:08.479 --> 01:47:10.880 i mean that's Only i'm, like oh my. God AND 2046 01:47:10.960 --> 01:47:14.159 i pulled up the pictures right there AND i, said 2047 01:47:14.439 --> 01:47:16.960 show me where that room is in this. HOUSE i 2048 01:47:17.000 --> 01:47:19.880 don't even think it. Exists and they, said, well it's 2049 01:47:19.880 --> 01:47:22.840 that bedroom over. There, oh but they took. It they 2050 01:47:22.880 --> 01:47:26.279 took it before this. Happened, yeah they took it, before 2051 01:47:26.439 --> 01:47:27.279 like the place got the. 2052 01:47:27.319 --> 01:47:28.239 Flood isn't the house? 2053 01:47:28.279 --> 01:47:30.880 Correctly what are your thoughts on? It Frank Well, Mark 2054 01:47:30.920 --> 01:47:34.039 What i'll do Is i'll set a realistic. Expectation i'll, 2055 01:47:34.079 --> 01:47:36.640 say great home with a personal touch and. Cosmetics you 2056 01:47:36.640 --> 01:47:38.439 can make it into a great. Home BUT i sell 2057 01:47:38.479 --> 01:47:40.319 that up front what they're dealing, with so they don't 2058 01:47:40.359 --> 01:47:42.079 have any shock factor why they get, there because there's 2059 01:47:42.119 --> 01:47:44.640 nothing worse than a buyer getting there and, saying, oh 2060 01:47:44.640 --> 01:47:45.439 this is worse THAN i. 2061 01:47:45.479 --> 01:47:46.560 Thought they should. 2062 01:47:46.600 --> 01:47:48.039 Do you want them to be excited when they get. 2063 01:47:48.039 --> 01:47:52.079 It i've been happily married for thirty one, plus so 2064 01:47:52.840 --> 01:47:56.119 this never affected me because there weren't all these dating. 2065 01:47:56.199 --> 01:47:59.039 Sites But i've talked to people on these sites Like 2066 01:47:59.119 --> 01:48:03.159 Deputy doc and some other, people and the misrepresentation is. 2067 01:48:03.239 --> 01:48:05.720 Crazy but then WHEN i lived through it in the 2068 01:48:05.720 --> 01:48:10.159 form of a, house it's it's pretty upsetting and we 2069 01:48:10.239 --> 01:48:12.720 flew out there to look at. It, yeah it's not 2070 01:48:12.800 --> 01:48:17.079 like it was right down the street In aurora or. Something, Hey, 2071 01:48:17.560 --> 01:48:20.319 mike what is going on with these? Taxes? Hey any 2072 01:48:20.359 --> 01:48:24.319 real estate? Questions and then any questions For Todd Terry Apple. 2073 01:48:24.399 --> 01:48:26.800 Air we're gonna be talking about. That he's got a 2074 01:48:26.840 --> 01:48:29.800 deal coming up on a water heater that we haven't 2075 01:48:29.840 --> 01:48:32.119 had on this show for a long. Time But, mike 2076 01:48:32.199 --> 01:48:34.520 what's going? On what is your issue with? Taxes? 2077 01:48:35.880 --> 01:48:40.119 Oh thanks a lot for taking this. Call my son 2078 01:48:40.680 --> 01:48:46.000 has A irs hold on a twenty three and twenty four, returns, 2079 01:48:46.079 --> 01:48:50.600 okay and it's all because of a return from twenty 2080 01:48:50.640 --> 01:48:54.119 twenty three that was you, know he received THE w 2081 01:48:54.239 --> 01:48:58.920 twos on it for work, done but it was never 2082 01:48:58.960 --> 01:49:00.119 reported to THE. 2083 01:49:00.319 --> 01:49:04.239 Rs so hold. 2084 01:49:04.119 --> 01:49:06.199 On THOUGH i, mean, really there's a couple of things. 2085 01:49:06.199 --> 01:49:08.800 Here does he owe the tax and he didn't pay the? Tax, 2086 01:49:11.199 --> 01:49:12.199 now my son. 2087 01:49:13.039 --> 01:49:18.600 Owed probably nine thousand bucks for twenty. Three they got 2088 01:49:18.600 --> 01:49:20.159 a hold on the twenty four, Too. 2089 01:49:20.319 --> 01:49:24.000 So i'm, Sorry, mike listen hold. On so in twenty twenty, 2090 01:49:24.000 --> 01:49:27.520 two he was strictly A w two. Employee he worked 2091 01:49:27.520 --> 01:49:30.640 for a, company and they took taxes out of his, check, right. 2092 01:49:31.720 --> 01:49:34.239 Yeah twenty, two twenty, three twenty. Four that's the way 2093 01:49:34.279 --> 01:49:34.720 he's always. 2094 01:49:34.760 --> 01:49:38.319 Been and were the taxes? Correct in other, words come 2095 01:49:38.359 --> 01:49:40.199 the end of the, YEAR i don't care how much they. 2096 01:49:40.239 --> 01:49:43.840 Withheld did he owe? Money why did? They why did 2097 01:49:43.880 --> 01:49:46.880 they withhold money two? Years they must have thought he 2098 01:49:47.000 --> 01:49:50.039 owed money one? Year, Right, well. 2099 01:49:49.920 --> 01:49:52.399 It's because the company is working for us where that 2100 01:49:54.239 --> 01:49:57.880 didn't report it to THE rs any of the WORK 2101 01:49:58.680 --> 01:50:01.600 m plus three of the employees they didn't. 2102 01:50:01.720 --> 01:50:05.000 Report wait a, minute they didn't report him as an 2103 01:50:05.000 --> 01:50:06.760 employee of that. 2104 01:50:06.920 --> 01:50:10.840 Company, yeah but they took all the money out IN w. 2105 01:50:10.960 --> 01:50:14.960 Twos wait a, Second, wait, wait wait a. Second how 2106 01:50:15.000 --> 01:50:19.520 do you know how do you know they paid anything 2107 01:50:19.600 --> 01:50:21.840 to the? Irs in other, words how do you know 2108 01:50:21.960 --> 01:50:27.159 the company didn't simply deduct their share and his share 2109 01:50:28.079 --> 01:50:31.399 from his paycheck and just keep the. Money or is 2110 01:50:31.479 --> 01:50:31.880 that what. 2111 01:50:32.119 --> 01:50:35.079 HAPPENED i think that's what. Happened we're not. 2112 01:50:35.159 --> 01:50:37.760 Sure there's been several letters every time you deal with 2113 01:50:37.840 --> 01:50:40.720 THE rs any kind of response from, them. 2114 01:50:40.680 --> 01:50:43.720 Not heads is one hundred eighty, days one hundred and sixty? 2115 01:50:43.760 --> 01:50:47.840 Days does he still work for this? Employer does? Not 2116 01:50:48.479 --> 01:50:52.119 he does? Not has he contacted them asking them the? 2117 01:50:52.239 --> 01:50:55.199 Question and is the company even in? Business? 2118 01:50:56.159 --> 01:50:59.479 Yes and one of the employees that infected still works 2119 01:50:59.520 --> 01:51:04.159 there only because his wife got killed in all kinds of, 2120 01:51:04.319 --> 01:51:06.920 business so you don't have opportunity to switch all? 2121 01:51:07.000 --> 01:51:10.079 Right hold, on, man this is this sounds Like donhiley 2122 01:51:10.159 --> 01:51:13.000 all over. AGAIN i want to hear the name of this, 2123 01:51:13.039 --> 01:51:15.840 company AND i want to put somebody on. This there 2124 01:51:15.920 --> 01:51:18.239 is good, news, Though. Mike i'm going to tell you good. 2125 01:51:18.279 --> 01:51:21.039 News dealing with THE I. R raser is no doubt 2126 01:51:21.479 --> 01:51:24.800 biggest pain in the. Ass, Ever i'm going to tell 2127 01:51:24.840 --> 01:51:27.439 you how to get through to an advocate to start helping. 2128 01:51:27.560 --> 01:51:30.439 Them but there is good news on the other side 2129 01:51:30.439 --> 01:51:31.479 of the. Tunnel hold, on. 2130 01:51:37.239 --> 01:51:40.840 Go with a sure Thing Denver's best Roofer Excel roofing dot. 2131 01:51:40.840 --> 01:51:41.640 Com you don't. 2132 01:51:41.520 --> 01:51:47.520 Pay a cent until you're content time for an insurance 2133 01:51:47.600 --> 01:51:51.319 check up, free no. Obligation in, comparison Call Compass insurance 2134 01:51:51.479 --> 01:51:54.479 pain too much your coverage at dozens of insurance companies 2135 01:51:54.560 --> 01:51:56.800 find out now three oh three seven to seven to one. 2136 01:51:56.920 --> 01:51:59.720 Help you'll think you're his only customer when you Choose 2137 01:51:59.760 --> 01:52:02.279 frame durand the real Estate man dot com to list 2138 01:52:02.319 --> 01:52:05.359 your home With Remax alliance three oh three nine two 2139 01:52:05.479 --> 01:52:06.560 zero sixteen twenty. 2140 01:52:06.560 --> 01:52:10.880 Two all, right three oh three seven one three eight 2141 01:52:10.920 --> 01:52:13.920 two five y. Five it has been a crazy day. 2142 01:52:14.000 --> 01:52:17.800 HERE i do want to tell you, though about Fix 2143 01:52:17.880 --> 01:52:21.399 it twenty four to seven thirty nine. Bucks they'll come. 2144 01:52:21.399 --> 01:52:25.159 Out they'll clean that air, conditioner that condenser that's been 2145 01:52:25.199 --> 01:52:29.119 getting dirty all freaking. Winter they're gonna come out. Clean 2146 01:52:29.119 --> 01:52:32.000 it's spent about an, hour hour and a half cleaning, 2147 01:52:32.039 --> 01:52:34.880 it getting it ready for the nice hot weather where 2148 01:52:34.920 --> 01:52:37.439 you're gonna want to. Cool you got to be a new, customer, 2149 01:52:37.479 --> 01:52:41.399 though new customers only check them out if fixmome dot. 2150 01:52:41.479 --> 01:52:44.960 Com that's fixedmihome dot com And Compass, insurance by the, 2151 01:52:45.000 --> 01:52:48.960 way that is who you're looking, For. Lindsey they will 2152 01:52:49.000 --> 01:52:52.600 actually shop your, homeowners your. AUTOMOTIVE i don't know if 2153 01:52:52.600 --> 01:52:55.640 you own a, business but your business insurance with like 2154 01:52:55.760 --> 01:52:59.960 twenty or thirty different. Companies but more, Importantly Compass insurance 2155 01:53:00.119 --> 01:53:04.319 is going to make, sure absolutely make sure that you 2156 01:53:04.479 --> 01:53:07.399 have proper. Coverage there's a lot of people out there 2157 01:53:07.479 --> 01:53:10.520 right now that haven't checked the value or the rebuild 2158 01:53:10.600 --> 01:53:14.840 price of their. House you might only have coverage for 2159 01:53:15.039 --> 01:53:17.640 five hundred thousand in your house is worth eight hundred. 2160 01:53:17.640 --> 01:53:20.199 Thousand they can run all the numbers and help you out, 2161 01:53:20.239 --> 01:53:22.319 there and they do all that for. Free but check 2162 01:53:22.359 --> 01:53:26.079 them out at Quote compass dot, Com Quote compass dot. 2163 01:53:26.119 --> 01:53:28.800 Com Now i'm going to go back To. Mike his 2164 01:53:28.960 --> 01:53:32.199 son worked for a company and what appears to have 2165 01:53:32.319 --> 01:53:36.920 happened is his company did not forward his portion of 2166 01:53:36.960 --> 01:53:41.079 his taxes out of his, check nor possibly they didn't 2167 01:53:41.119 --> 01:53:45.159 pay their. Own so trust fund is the employees share 2168 01:53:45.520 --> 01:53:48.239 and then the company's. Portion and we had a guy 2169 01:53:48.319 --> 01:53:50.880 Named Don eiley that did. This he was an. Accountant 2170 01:53:50.920 --> 01:53:54.119 he did it to about thirty small businesses and he put, 2171 01:53:54.279 --> 01:53:57.279 MILLIONS i think ten or twelve million dollars in his. 2172 01:53:57.399 --> 01:54:01.319 Pocket the good news, IS i think He's the bad 2173 01:54:01.399 --> 01:54:04.760 news is those companies got hit. Hard but the other 2174 01:54:04.880 --> 01:54:08.439 good news for your son, is, ultimately if we're, right 2175 01:54:09.000 --> 01:54:11.279 AND i think you are thinking the same THING i, 2176 01:54:11.359 --> 01:54:15.520 am that they did. This if that is, correct ultimately 2177 01:54:15.600 --> 01:54:18.119 your son is not going to be held responsible for 2178 01:54:18.199 --> 01:54:21.840 that and should get a refund for whatever he. Is, 2179 01:54:21.880 --> 01:54:24.279 oh that's just kind of how THE irs does. IT 2180 01:54:24.760 --> 01:54:27.000 i know it's, weird but that's how they do. It 2181 01:54:27.039 --> 01:54:31.520 what your son needs is a taxpayer, advocate and you 2182 01:54:31.600 --> 01:54:38.439 can go to Taxpayer advocate DOT irs dot. Gov did 2183 01:54:38.479 --> 01:54:40.199 you get? That i'll Have kelly give it to you. 2184 01:54:40.239 --> 01:54:42.720 Again and he's got a request an. 2185 01:54:42.760 --> 01:54:46.720 Advocate he's got all that stuff and one other, Problem 2186 01:54:46.840 --> 01:54:47.119 LIKE i. 2187 01:54:47.079 --> 01:54:49.319 Say wait a, second what do you mean he's got an? 2188 01:54:49.359 --> 01:54:53.960 Advocate if he's got an advocates an advocate of. 2189 01:54:53.960 --> 01:54:57.359 Stuff, Yes AND i, listen there's one other. 2190 01:54:57.439 --> 01:55:00.600 Problem that's why no one can make them move on, This, 2191 01:55:00.800 --> 01:55:05.079 dirk is because the company owner lives In. Nebraska his 2192 01:55:05.199 --> 01:55:07.800 company is based out Of, wyoming and he does all 2193 01:55:07.800 --> 01:55:10.399 the work In. Colorado And i'll tell you it's a 2194 01:55:10.439 --> 01:55:14.000 three ring circus trying to get anything pinpointed and. 2195 01:55:14.960 --> 01:55:15.920 Targeted my. 2196 01:55:17.680 --> 01:55:22.000 Stuff is mainly over the twenty THREE w two's coming 2197 01:55:22.079 --> 01:55:24.560 out with no report to all the, employees and it's 2198 01:55:24.600 --> 01:55:28.119 holding up the twenty fours also because of you, know 2199 01:55:28.279 --> 01:55:29.680 Paper James. 2200 01:55:30.159 --> 01:55:34.359 MIKE i don't care where he's doing. Business none of 2201 01:55:34.359 --> 01:55:37.319 that matters to. Me And i'll tell you why you told. 2202 01:55:37.319 --> 01:55:41.039 Me the problem is with The Internal Revenue service holding 2203 01:55:41.079 --> 01:55:44.880 on to his. Refunds let's circle. Back is that correct? 2204 01:55:45.840 --> 01:55:50.640 List he needs a taxpayer, advocate not a contact that 2205 01:55:50.720 --> 01:55:54.039 he called it the regular one eight HUNDRED irs. Number 2206 01:55:54.319 --> 01:55:57.439 he needs to apply or he can go if he's In. 2207 01:55:57.560 --> 01:56:02.199 Colorado is he In? Colorado? Yep he can literally go. 2208 01:56:02.319 --> 01:56:04.800 DOWN i think it's On. BROADWAY i don't have the 2209 01:56:04.920 --> 01:56:09.640 address right. Here, well then he should have an advocate 2210 01:56:09.720 --> 01:56:12.640 that's on. This it does take a, while it can 2211 01:56:12.720 --> 01:56:15.800 take up to a, year but they're not coming after 2212 01:56:15.880 --> 01:56:19.039 him for money right, now Right they just locked up 2213 01:56:19.079 --> 01:56:24.640 the money that he. Had, yes, yes and he will get. 2214 01:56:24.640 --> 01:56:27.359 THAT i know they're slow as, HELL i get. It 2215 01:56:27.600 --> 01:56:30.880 but if he already has a taxpayer, advocate his only 2216 01:56:30.960 --> 01:56:33.680 other thing he can do is hire somebody Like larsen 2217 01:56:33.800 --> 01:56:36.600 tax relief or hire someone to get on. 2218 01:56:36.720 --> 01:56:40.079 It but what's That they won't work in three straight 2219 01:56:40.560 --> 01:56:44.560 you can't hire a, lawyer a tax, attorney lawyer that'll 2220 01:56:44.560 --> 01:56:46.439 work in all three straights and knock these guys. 2221 01:56:46.439 --> 01:56:49.560 Around, Now i'm not talking about a tax attorney. Lawyer 2222 01:56:49.600 --> 01:56:52.560 i'm talking somebody Like Larson. Tax you know WHAT i 2223 01:56:52.600 --> 01:56:55.880 want to. Do let's get On Steve sizzick hold, on hold, on, 2224 01:56:55.920 --> 01:56:57.920 Man i'm going to get. On i'm going to get 2225 01:56:57.960 --> 01:57:01.079 on somebody that's actually a tax Atturn. Ernie, okay and 2226 01:57:01.159 --> 01:57:03.520 let's see what he asks to. Say that's gonna be 2227 01:57:03.560 --> 01:57:06.159 the best way to handle. It why this has anything 2228 01:57:06.199 --> 01:57:09.439 to do with where the company's. BASED I i don't understand. 2229 01:57:09.479 --> 01:57:12.439 It we're not talking. UNEMPLOYMENT i, mean maybe you're, Right, 2230 01:57:12.520 --> 01:57:14.960 mike but for for the For god's, SAKE i have 2231 01:57:15.039 --> 01:57:17.399 no idea why you'd be right in. This let me 2232 01:57:17.479 --> 01:57:19.039 Get steve sizzek. On hold, on. 2233 01:57:26.720 --> 01:57:30.319 Go with a sure Thing denver's best Roofer excel roofing dot. 2234 01:57:30.359 --> 01:57:31.359 Com you don't pay a. 2235 01:57:31.359 --> 01:57:37.479 Cent until you're contenth time for an insurance check up, 2236 01:57:37.560 --> 01:57:41.359 free no. Obligation in, comparison Call compass insurance paying too 2237 01:57:41.439 --> 01:57:44.520 much your coverage at dozens of insurance companies find out 2238 01:57:44.520 --> 01:57:46.680 now three oh, three seven to seven to one. Help 2239 01:57:46.840 --> 01:57:49.479 you'll think you're his only customer when you Choose frank 2240 01:57:49.520 --> 01:57:52.000 durand the real estate man dot com to list your 2241 01:57:52.000 --> 01:57:53.159 home With Remax. 2242 01:57:53.199 --> 01:57:56.039 Alliance three oh three nine two zero sixteen twenty. 2243 01:57:56.039 --> 01:58:00.520 Two all, right three oh three seven one three eighty 2244 01:58:00.840 --> 01:58:04.199 five to. Five, Hey, mike, Listen i've been texting back 2245 01:58:04.239 --> 01:58:06.600 and forth with the. Attorney he's going to be coming on, 2246 01:58:07.199 --> 01:58:12.199 tomorrow so we're gonna get him blocked out for early morning, 2247 01:58:12.199 --> 01:58:15.399 tomorrow ten am to ten. Thirty but he works for 2248 01:58:15.439 --> 01:58:17.520 a company That i'm sure they can help your. Kid 2249 01:58:17.560 --> 01:58:20.399 but we'll ask him all the questions what he would. 2250 01:58:20.399 --> 01:58:22.439 Do but the one THING i want you to make 2251 01:58:22.479 --> 01:58:25.600 sure between now and When kelly calls you back in 2252 01:58:25.680 --> 01:58:29.319 the morning is that he went through the. ADVOCATE i 2253 01:58:29.399 --> 01:58:32.359 want the case number THAT i can give To steve. 2254 01:58:32.479 --> 01:58:35.720 Tomorrow that's the attorney's name to see where the case 2255 01:58:35.840 --> 01:58:38.640 is at with the. Advocate so get me the case. 2256 01:58:38.760 --> 01:58:41.399 Number, okay that tax. 2257 01:58:41.439 --> 01:58:47.520 Advocate what's the the three and it's calm or? Fad 2258 01:58:47.520 --> 01:58:47.880 what is? 2259 01:58:47.920 --> 01:58:52.479 It it's just get the. WHAT i don't understand what 2260 01:58:52.560 --> 01:58:53.399 you're asking. 2261 01:58:53.319 --> 01:58:55.960 A tax advocate? Number you know you said to go 2262 01:58:56.119 --> 01:58:57.520 make sure you go in there and what is the 2263 01:58:57.600 --> 01:58:58.319 tax advocate? 2264 01:58:58.640 --> 01:59:07.279 Rs it's over taxpayer advocate DOT irs dot. Go but 2265 01:59:07.399 --> 01:59:11.239 that's where you start the. Case or you can call to, Confirm, 2266 01:59:11.399 --> 01:59:14.439 yeah confirm that he's done. That if he's done, that 2267 01:59:14.560 --> 01:59:18.840 he'll have A they assign you a number which this, 2268 01:59:18.920 --> 01:59:21.880 guy this, attorney will be able to pull up and 2269 01:59:22.039 --> 01:59:25.000 get a little information on what's going on with the. 2270 01:59:25.079 --> 01:59:28.159 Advocate plus we'll get other. Advice so get. That i'm 2271 01:59:28.159 --> 01:59:30.960 putting you on, Hold. KELLY i want him on first. 2272 01:59:31.000 --> 01:59:34.960 Thing Steve sizzik is gonna block out ten am to 2273 01:59:35.119 --> 01:59:37.720 ten thirty and we'll use him in the morning on. 2274 01:59:37.840 --> 01:59:41.399 That but go ahead and pick up line three real, Quick. 2275 01:59:41.520 --> 01:59:43.800 Kelly AND i want you to do that for a. 2276 01:59:43.840 --> 01:59:47.239 Reason talk To. Mike make sure you get. It, no line, 2277 01:59:47.319 --> 01:59:51.000 three talk To mike real. Quick, Nope, okay Then i'll do. 2278 01:59:51.079 --> 01:59:54.960 It my, GOD i just need him on. Hold three 2279 01:59:55.000 --> 01:59:57.720 oh three seven one THREE a two five. Five Hey, 2280 01:59:58.680 --> 02:00:00.199 carl what's going on with? You you? 2281 02:00:00.239 --> 02:00:07.680 Man, Well i've been working on this mathematical problem for. 2282 02:00:07.800 --> 02:00:13.560 YEARS i finally solved. It and it's called For mah's last. 2283 02:00:13.640 --> 02:00:16.960 Term if you are m at he's A frenchman for 2284 02:00:17.000 --> 02:00:18.840 three hundred and fifty years was out there AND i 2285 02:00:18.840 --> 02:00:19.640 finally solved. 2286 02:00:19.640 --> 02:00:22.039 It what is it? Called i'm not familiar with. This 2287 02:00:22.039 --> 02:00:24.760 this sounds like a prank. Call that last guy got 2288 02:00:24.840 --> 02:00:27.079 me into a. Mood go. Ahead what is it called? 2289 02:00:27.680 --> 02:00:31.439 For mas F E r m at apostrophe s yea 2290 02:00:31.560 --> 02:00:34.079 From a's last? Theorem, OH i. 2291 02:00:34.000 --> 02:00:38.199 See something, here and ACTUALLY i see all. Kinds the 2292 02:00:38.279 --> 02:00:41.159 statement that there are no natural numbers, one, two, three 2293 02:00:41.319 --> 02:00:43.560 or act blah blah, blah in which end is a 2294 02:00:43.640 --> 02:00:46.720 natural number then greater than? Two, okay what's the. Answer 2295 02:00:47.640 --> 02:00:50.000 i'll be your. Huckleberry what's the? Answer? 2296 02:00:50.920 --> 02:00:58.239 Eight, well the reason that they can't solve, it the 2297 02:00:58.279 --> 02:01:02.640 reason it doesn't get sold just because it requires something that's, 2298 02:01:02.720 --> 02:01:06.359 impossible and that is that if, you for, example if 2299 02:01:06.359 --> 02:01:11.760 you start with zero and you add some cube to. 2300 02:01:11.840 --> 02:01:14.079 It let's, say, Hey, carl at what point did you 2301 02:01:14.199 --> 02:01:18.039 wake up and think this show is the format for 2302 02:01:18.159 --> 02:01:23.279 this mathematical question that you solved after three hundred and fifty. 2303 02:01:23.319 --> 02:01:26.960 Years i'm Just i'm just. Curious maybe you should have CALLED. 2304 02:01:27.079 --> 02:01:32.880 Mit i've tried calling colleges and, universities Including university Of 2305 02:01:33.000 --> 02:01:33.800 denver in. 2306 02:01:34.039 --> 02:01:35.359 Boulders and they think you're a. 2307 02:01:35.439 --> 02:01:37.319 Nut, no they just haven't returned my. 2308 02:01:37.439 --> 02:01:40.520 Calls they just won't return your. Call, okay so go 2309 02:01:40.520 --> 02:01:42.279 ahead and give us the quick and simple. 2310 02:01:42.319 --> 02:01:46.479 Answer the quick and simple, answer there is no. Answer, 2311 02:01:47.319 --> 02:01:48.319 well it's. 2312 02:01:48.359 --> 02:01:50.399 Slope the answer. 2313 02:01:50.600 --> 02:01:52.880 Slope, yeah let me let me tell you WHAT i. 2314 02:01:52.920 --> 02:01:53.319 Think that's. 2315 02:01:53.319 --> 02:01:55.319 Funny that's exactly WHAT i came up. 2316 02:01:55.359 --> 02:01:59.600 With, Listen, tom you have a good. 2317 02:01:59.680 --> 02:02:04.399 Day he comes. Up do you think he was? SERIOUS i, 2318 02:02:04.439 --> 02:02:06.760 mean honest to, guy do you think he's? Serious you 2319 02:02:06.840 --> 02:02:09.399 know WHAT i do want to ask, You, carl are you? 2320 02:02:09.560 --> 02:02:14.239 SERIOUS i wonder if he was? Serious we dropped, HIM 2321 02:02:14.319 --> 02:02:16.520 i do what do you think he hung? Up, yeah 2322 02:02:16.960 --> 02:02:19.039 well he hung up BECAUSE i hung up on. Him 2323 02:02:19.359 --> 02:02:21.000 but what do you? Think do you think the guy 2324 02:02:21.199 --> 02:02:28.399 actually thinks he solved? That what do you? Think, yeah everybody's, speechless, 2325 02:02:28.439 --> 02:02:30.680 LIKE i have no. Idea he did call it earlier. 2326 02:02:30.760 --> 02:02:32.159 TODAY i saw. 2327 02:02:31.960 --> 02:02:35.600 That he called, earlier AND i didn't take it Because i'm, 2328 02:02:35.680 --> 02:02:36.560 like what the hell's? 2329 02:02:36.600 --> 02:02:39.439 That, well and then he also asked me for THE 2330 02:02:39.560 --> 02:02:41.479 Koa news hotline. 2331 02:02:41.560 --> 02:02:44.279 Number this guy really thinks he solved. This after you 2332 02:02:44.319 --> 02:02:45.159 know what it? 2333 02:02:45.199 --> 02:02:45.359 Does? 2334 02:02:45.399 --> 02:02:47.159 State, here you go down a little bit Of, google 2335 02:02:47.199 --> 02:02:50.920 and the aioverview says yes fromas last throm has been 2336 02:02:51.079 --> 02:02:54.199 solved By Andrew wilds in nineteen ninety, four. 2337 02:02:54.039 --> 02:02:54.840 And is the answer. 2338 02:02:55.000 --> 02:02:58.439 SLOPE i don't know what The i'm not that mathema 2339 02:02:58.479 --> 02:03:01.199 scientist kind of guy, here but it looks like it 2340 02:03:01.319 --> 02:03:03.279 was solved forty years. 2341 02:03:03.279 --> 02:03:05.600 Ago so this guy was late to the. Game, yeah 2342 02:03:05.640 --> 02:03:07.640 just a. Bit it's funny HOW i got the same 2343 02:03:07.680 --> 02:03:10.600 answer in three. Minutes it took him three hundred and fifty. 2344 02:03:10.640 --> 02:03:13.800 Years let's talk numbers for a. Second you're ready for a. 2345 02:03:13.880 --> 02:03:17.680 Number everybody out there listening's gonna. Love when's the last 2346 02:03:17.760 --> 02:03:19.880 time you got quoted on a water? Heater how much 2347 02:03:19.880 --> 02:03:22.079 do you think a water heater costs now from a 2348 02:03:22.119 --> 02:03:28.439 home service? Company four? Thousand how much anybody three to ten. 2349 02:03:28.560 --> 02:03:31.840 THOUSAND i, mean there's different, RANGES i know, that but 2350 02:03:31.920 --> 02:03:38.199 how much north of two, Thousand frank eight. Thousand eight 2351 02:03:38.279 --> 02:03:42.359 thousand's not. Bad eight thousand's not. Bad there's a lot 2352 02:03:42.359 --> 02:03:45.119 of people out there that get forty eight thousand on 2353 02:03:45.239 --> 02:03:48.159 a water. Heater Todd terry Apple air said he's going 2354 02:03:48.239 --> 02:03:50.520 to do a special for anybody that needs a water Heater, 2355 02:03:50.840 --> 02:03:51.720 todd tell him what it. 2356 02:03:51.800 --> 02:03:56.439 Is we got natural gas water heaters forty gallon at 2357 02:03:56.800 --> 02:04:00.960 seven or sixteen eighty eight total install. 2358 02:04:00.800 --> 02:04:04.840 Installed new gas, LINES i assumed the water. Lines, yeah, 2359 02:04:04.840 --> 02:04:07.439 out new flex, lines new flex, lines the whole bit. 2360 02:04:07.920 --> 02:04:12.119 Labor, yep fifty gallon at seventeen eighty. 2361 02:04:12.159 --> 02:04:13.560 Eight you're not gonna get a better. 2362 02:04:13.600 --> 02:04:15.359 Deal, Yep, yep it's. 2363 02:04:15.680 --> 02:04:18.399 No it's a loss. Leader you want to introduce, yourself 2364 02:04:18.439 --> 02:04:21.199 which there's no problem with that at, all especially if 2365 02:04:21.239 --> 02:04:22.479 someone needs a water heater. 2366 02:04:22.880 --> 02:04:25.399 Exactly we want customers, forever not just this. 2367 02:04:25.560 --> 02:04:28.640 Time, yeah these guys have been on the referral list 2368 02:04:28.680 --> 02:04:31.720 twenty five. Years it's, Uh Apple air with AN e 2369 02:04:31.920 --> 02:04:34.640 at the, end appleair dot. Com or call him up 2370 02:04:34.680 --> 02:04:37.680 three oh three seven three three twenty eight one. Three 2371 02:04:38.039 --> 02:04:41.760 larry's got a problem with identity. Theft we're gonna hit 2372 02:04:41.800 --> 02:04:44.640 that after. This, kelly did we get that guy's information 2373 02:04:45.000 --> 02:04:48.920 with THE? IRS i don't think he? What, Yes. OKAY 2374 02:04:49.520 --> 02:04:51.399 i wanted you to put him on hold so he 2375 02:04:51.399 --> 02:04:54.279 couldn't hear me. TALK i thought he was one of these. 2376 02:04:54.319 --> 02:04:56.720 Guys no matter WHAT i was going to tell, him 2377 02:04:57.079 --> 02:05:00.239 they already did, it already tried that but then ords 2378 02:05:00.279 --> 02:05:02.279 the end he's, like, oh what what number do you? 2379 02:05:02.319 --> 02:05:06.199 Want so hopefully he really does have an advocate or 2380 02:05:06.239 --> 02:05:09.119 his son does and gets that, number and if he, 2381 02:05:09.159 --> 02:05:12.399 doesn't we can tell him how to do that tomorrow. Morning, 2382 02:05:12.520 --> 02:05:13.920 larry you're up, Next. 2383 02:05:13.920 --> 02:05:17.520 Go with a sure Thing denver's best Roofer Excel roofing dot. 2384 02:05:17.520 --> 02:05:18.319 Com you don't. 2385 02:05:18.199 --> 02:05:24.199 Pay a cent until you're. Content time for an insurance 2386 02:05:24.319 --> 02:05:28.000 check up, free no. Obligation in, comparison Call Compass insurance 2387 02:05:28.159 --> 02:05:31.199 paying too much your coverage at dozens of insurance companies 2388 02:05:31.279 --> 02:05:33.479 find out now three oh three seven seven to one. 2389 02:05:33.600 --> 02:05:36.439 Help you'll think you're his only customer when you Choose 2390 02:05:36.439 --> 02:05:38.960 frank durand the real Estate man dot com to list 2391 02:05:39.000 --> 02:05:42.079 your home With Remax alliance three oh three nine two 2392 02:05:42.159 --> 02:05:43.239 zero sixteen twenty. 2393 02:05:43.239 --> 02:05:48.920 Two all, right three oh three seven one THREE a 2394 02:05:49.000 --> 02:05:51.600 two five. Five don't forget you need any help even 2395 02:05:51.640 --> 02:05:54.119 when we're not, here live on the. Air three oh Three, 2396 02:05:54.199 --> 02:05:58.800 martino three zero Three. Martino that phone number works. Anytime and, 2397 02:05:58.840 --> 02:06:03.000 then of, course help h at troubleshooter dot. Com please 2398 02:06:03.039 --> 02:06:06.439 spread the. Word we love helping. People we've got a 2399 02:06:06.439 --> 02:06:09.039 list of experts At referral list dot. COM i always 2400 02:06:09.039 --> 02:06:12.520 want to think and experts like h, well right here 2401 02:06:12.560 --> 02:06:16.439 in Studio Frank duran With Frank, Duran holmes dot, Com Stephanie, 2402 02:06:16.520 --> 02:06:24.000 Thomas Stephanie It's stephanie r dot. Com and then of 2403 02:06:24.039 --> 02:06:28.680 Course Todd Terry Apple air sixteen eighty nine installed forty 2404 02:06:28.680 --> 02:06:31.279 gallon water. Heater now do they have to call today 2405 02:06:31.359 --> 02:06:33.640 or within the next few? DAYS i ASSUME. 2406 02:06:34.920 --> 02:06:38.560 I think we have thirty waters of each. Size, oh 2407 02:06:38.640 --> 02:06:39.399 we're allotting for. 2408 02:06:39.479 --> 02:06:41.880 So you literally have them ready to. Go OH i 2409 02:06:41.920 --> 02:06:45.000 love that sixteen eighty. Nine if you had a quote 2410 02:06:45.039 --> 02:06:48.520 on the water heater, recently you will see that is extremely. 2411 02:06:48.680 --> 02:06:52.640 Cheap installed new, gas flex, lines new water, lines the 2412 02:06:52.680 --> 02:06:55.760 whole bit. Labor you get the idea And halloway, right 2413 02:06:56.319 --> 02:06:58.600 And halloway And halloway and then if you need a 2414 02:06:58.600 --> 02:07:02.119 fifty gallon seventeen eighty. Nine but you guys sell all 2415 02:07:02.199 --> 02:07:06.880 kinds of. Stuff you've got an instant hot you've got you, 2416 02:07:06.880 --> 02:07:10.319 know furnaces. AC's but you do a lot of heat, 2417 02:07:10.359 --> 02:07:12.840 pumps a lot of heat. Pumps heat pumps are getting 2418 02:07:12.880 --> 02:07:14.000 popular because they're so. 2419 02:07:14.079 --> 02:07:17.680 Efficient Oh, Man Duglass mini splits, boilers. 2420 02:07:17.720 --> 02:07:20.279 The duglass is cool because you can retro fit. 2421 02:07:20.399 --> 02:07:26.359 Anything, oh it's so, awesome he, says she, said shed. 2422 02:07:25.479 --> 02:07:29.079 He, said she, said by the. Seashell that's, It and 2423 02:07:29.399 --> 02:07:31.520 once again That's Apple air with AN e at the. 2424 02:07:31.640 --> 02:07:34.279 End dot. Com Hey, larry what's this identity theft? 2425 02:07:34.359 --> 02:07:38.560 Man, WELL i uh. 2426 02:07:40.199 --> 02:07:44.479 Had somebody that apparently ran up a credit card under 2427 02:07:44.520 --> 02:07:47.279 my name THAT i, KNEW i didn't know anything. About 2428 02:07:47.479 --> 02:07:51.319 AND i just had some paperwork that was delivered to 2429 02:07:51.439 --> 02:07:56.600 my office on my work location office On, monday and 2430 02:07:56.640 --> 02:07:58.920 it's from a group of attorneys with. 2431 02:07:58.960 --> 02:07:59.600 A thing THAT i. 2432 02:07:59.680 --> 02:08:02.359 NEED i need to appear in court on the twelfth 2433 02:08:02.399 --> 02:08:03.439 of this month at two. 2434 02:08:03.520 --> 02:08:07.039 Pm, well if it's a true, summons you have to show. 2435 02:08:07.119 --> 02:08:09.079 Up you're crazy not. To they could end up with 2436 02:08:09.119 --> 02:08:11.920 the default. Judgment you're just gonna have to show up 2437 02:08:11.960 --> 02:08:15.520 and plead your case and tell THEM i know nothing about. 2438 02:08:15.560 --> 02:08:18.560 THIS i, mean did you have a credit card they 2439 02:08:18.600 --> 02:08:21.720 got stolen or do you think they simply opened one 2440 02:08:21.840 --> 02:08:22.279 up in your? 2441 02:08:22.359 --> 02:08:26.239 NAME i think they opened it up in my name 2442 02:08:26.319 --> 02:08:29.560 Because i've never had a master card in my life 2443 02:08:29.640 --> 02:08:30.640 And i've never heard of this. 2444 02:08:30.800 --> 02:08:33.520 Company have you gone on since you gotten? Served have 2445 02:08:33.640 --> 02:08:35.720 you gone on to any of the credit bureaus to 2446 02:08:35.760 --> 02:08:37.359 see what's going on with your. Credit. 2447 02:08:39.680 --> 02:08:42.000 NO i tried doing that last, night BUT i wasn't 2448 02:08:42.039 --> 02:08:45.239 able to get online to. See but, YEAH i need 2449 02:08:45.279 --> 02:08:47.279 to get this straight out because my wife AND i 2450 02:08:47.319 --> 02:08:52.199 are have we were in idea where my landlord's going 2451 02:08:52.239 --> 02:08:54.720 to sell our house and we're, renting so we're going 2452 02:08:54.720 --> 02:08:56.279 to try to buy a. House SO i need to 2453 02:08:56.319 --> 02:08:58.319 get you, know stuff straight. 2454 02:08:58.439 --> 02:09:00.239 Down, well you got to show up and see what 2455 02:09:00.279 --> 02:09:02.279 they have on, you. MAN i, mean the first things 2456 02:09:02.279 --> 02:09:04.880 are going to be pretty, basic like what's the credit 2457 02:09:04.880 --> 02:09:08.159 card used with the? Chip that's almost impossible to be. 2458 02:09:08.279 --> 02:09:10.920 Fraudulent i'm not going to say one hundred, percent but 2459 02:09:11.159 --> 02:09:14.039 almost never does that. Happen and then if that's the, 2460 02:09:14.119 --> 02:09:16.960 case where was it? Used if all the chargers are 2461 02:09:16.960 --> 02:09:21.239 In texas and you're In colorado and or In california 2462 02:09:21.439 --> 02:09:25.399 or overseas In, JAMAICA i, mean this should be pretty you, 2463 02:09:25.439 --> 02:09:28.760 know cut and. Dry BUT i, mean my, goodness if 2464 02:09:28.800 --> 02:09:32.079 the charges are right around your house and you signed 2465 02:09:32.159 --> 02:09:35.640 the charge, slips maybe ad a little memory. Lapse And 2466 02:09:35.680 --> 02:09:38.319 i'm not saying that's what's going. On i'm just pointing 2467 02:09:38.359 --> 02:09:40.880 out when you go meet them in front of that. 2468 02:09:41.000 --> 02:09:43.399 Judge you just got to plead your. Case. Man you 2469 02:09:43.479 --> 02:09:46.560 should really log on though and see what the heck's 2470 02:09:46.600 --> 02:09:47.840 going on with your credit right? 2471 02:09:47.880 --> 02:09:52.760 Now, OKAY i can do. That, yeah it's for An Indigo, 2472 02:09:53.119 --> 02:09:56.600 MasterCard WHICH i and they have a receipts here of 2473 02:09:57.680 --> 02:09:58.960 things and payments and. 2474 02:09:59.000 --> 02:10:01.079 Stuff how long like what's the oldest? 2475 02:10:01.199 --> 02:10:08.960 Charge it's all from twenty, nineteen like Around july twenty. 2476 02:10:09.119 --> 02:10:12.000 Nineteen But i've, never LIKE i, said was there any? 2477 02:10:12.000 --> 02:10:14.760 Payments What i'd be, curious was there ever a payment 2478 02:10:14.800 --> 02:10:15.199 made on? 2479 02:10:15.239 --> 02:10:15.399 It? 2480 02:10:15.760 --> 02:10:18.039 Like how long was the stretch of? Time was it 2481 02:10:18.079 --> 02:10:19.560 over two? Months eight? 2482 02:10:19.600 --> 02:10:25.560 MONTHS i can look further into, these but it looks, 2483 02:10:25.640 --> 02:10:26.640 like let's See. 2484 02:10:26.760 --> 02:10:30.840 July and here's my, point And i'm trying to just 2485 02:10:30.920 --> 02:10:33.560 kind of get you ready for. Court but if there 2486 02:10:33.640 --> 02:10:36.800 was never a payment ever made on, it that would make. 2487 02:10:36.880 --> 02:10:41.520 Sense if someone was making minimum payments or even all 2488 02:10:41.560 --> 02:10:44.760 the payments for three or four, months then all of 2489 02:10:44.960 --> 02:10:48.399 a sudden to not, PAY i mean that could look 2490 02:10:48.439 --> 02:10:49.359 pretty bad for. 2491 02:10:49.399 --> 02:10:53.720 You, yeah it looks like It's june And. 2492 02:10:53.880 --> 02:10:57.880 July i'm going to ask you, something, man AND i 2493 02:10:57.920 --> 02:11:01.640 really want you to think of Something, OKAY i really 2494 02:11:01.680 --> 02:11:04.119 want you to think of as a. POSSIBILITY i don't 2495 02:11:04.119 --> 02:11:07.119 know what happened. Here, generally if you had your id 2496 02:11:07.279 --> 02:11:10.840 stold in twenty, nineteen you would have more than one 2497 02:11:11.000 --> 02:11:15.079 creditor coming after you at this. Point is it? Possible 2498 02:11:16.039 --> 02:11:20.159 is it possible that your wife has a credit card 2499 02:11:20.840 --> 02:11:23.039 that you don't know? About and you don't have to 2500 02:11:23.079 --> 02:11:25.560 answer that, question BUT i want you to think about. 2501 02:11:25.600 --> 02:11:31.079 Everything you need to go To, Equifax TransUnion and log. 2502 02:11:31.159 --> 02:11:33.720 In they're going to ask you questions about did you 2503 02:11:33.800 --> 02:11:36.920 buy this, car did you live at this. Address they're 2504 02:11:36.960 --> 02:11:39.960 going to verify. You then you can look at your credit. 2505 02:11:40.039 --> 02:11:43.039 History we're going to take your information. Down we're going 2506 02:11:43.119 --> 02:11:45.600 to call you back in the morning. Too, man, listen, 2507 02:11:45.640 --> 02:11:49.279 everybody THREE zho Three Martino troubleshooter Dot com see you. 2508 02:11:49.319 --> 02:11:49.760 Tomorrow