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<v Speaker 1>Yeah, ripped up.

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<v Speaker 2>News didn't need advice, so you don't have come running.

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<v Speaker 3>Just as fast as we can.

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<v Speaker 2>Shooter's gonna help coming.

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<v Speaker 4>Man Dix is the Troubleshooter Show.

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<v Speaker 5>No, Tom Martino, Hi Tom Martino here, welcome to the show.

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<v Speaker 6>What is going on in your life?

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<v Speaker 5>We are here to help you solve problems, to answer

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<v Speaker 5>questions taking place, make your life just a little easier.

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<v Speaker 6>And we have a lot happening here. We have a car.

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<v Speaker 5>Day today and I'm waiting for those guys at the studio.

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<v Speaker 1>You get on zoom and I'll bring them up.

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<v Speaker 6>We can't get on zoom.

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<v Speaker 1>We don't have a.

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<v Speaker 7>Camera, sir, Oh what part of we don't have a camera?

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<v Speaker 7>Do you not understand me? We should have one over

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<v Speaker 7>the weekend.

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<v Speaker 6>But I want you to we'll test it with yours.

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<v Speaker 5>Then you were walking around, you were getting a really

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<v Speaker 5>good picture.

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<v Speaker 1>But you can't do that right now. That's okay, that's

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<v Speaker 1>fine anyway.

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<v Speaker 5>Three oh three seven one three talk seven one three

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<v Speaker 5>eight two five five. We have in the studio today

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<v Speaker 5>show Kevin Calkin, Rod Dreer.

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<v Speaker 6>Bob Perry. Bob Perry is the leasing guy.

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<v Speaker 5>We've been talking about a lot about leasing Lately, Rod

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<v Speaker 5>and Perry are both with JFR Cars Rod and Bob,

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<v Speaker 5>and then Kevin is with Sheridan Autotech.

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<v Speaker 1>Kevin, right off.

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<v Speaker 5>The bat, I have a text for you, and by

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<v Speaker 5>the way, you can text me. I want to remind

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<v Speaker 5>you seven four seven fifty two eighty seven four seven

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<v Speaker 5>nine nine nine fifty two eighty and I might leave

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<v Speaker 5>early today. I got a I was invited to a

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<v Speaker 5>Venezuela and Smorgasbord bring your own cat, and uh, I

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<v Speaker 5>think it's cool. So also, uh, they're going to uh

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<v Speaker 5>be it's going to be held at an apartment complay

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<v Speaker 5>that they took over, so it should be a good evening.

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<v Speaker 5>We're going to commandeer the apartment complex and eat the pets.

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<v Speaker 5>Do you want to join us? Guys three oh three

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<v Speaker 5>seven one three talk? You can also call three oh

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<v Speaker 5>three Martino three oh three six two seven eight four

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<v Speaker 5>six six.

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<v Speaker 1>Okay, So.

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<v Speaker 6>Let's let's get you this question.

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<v Speaker 5>Will Sheridan Auto Tech, You said they do a pre

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<v Speaker 5>buy inspection for one hundred and twenty bucks and it's

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<v Speaker 5>pretty thorough. Can I just bring any car in for

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<v Speaker 5>that inspection? Or does it is that only for cars

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<v Speaker 5>I'm thinking about I don't know why they're asking that,

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<v Speaker 5>but I would imagine you would you would do that

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<v Speaker 5>inspection for any car, Is that right?

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<v Speaker 8>Yeah?

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<v Speaker 9>Absolutely, you know, and some cars will do that inspection

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<v Speaker 9>with other services for not charge. But if it's just

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<v Speaker 9>a one off, you know, pre sale, that's why we

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<v Speaker 9>charged the one twenty.

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<v Speaker 6>Okay, so basically one twenty they can do it.

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<v Speaker 1>But what will you do free? What exactly do to

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<v Speaker 1>do free?

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<v Speaker 9>It's very similar. It may not quite go into that

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<v Speaker 9>much depth because we're looking for body damage, frame damage,

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<v Speaker 9>and unknowns in a car because of people don't have

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<v Speaker 9>any history, so it is a little more extensive with

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<v Speaker 9>a pre purchase than it would be, say with an

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<v Speaker 9>oil Chaine or something where somebody's had the car for

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<v Speaker 9>three years they have a little history on it.

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<v Speaker 1>Okay, let's talk to Paul.

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<v Speaker 5>He wants to talk about Corwin to Toyota in Colorado Springs.

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<v Speaker 5>He has a twenty twenty Toyota tundra. Hey man, what's happening.

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<v Speaker 5>What's going on?

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<v Speaker 3>Oh?

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<v Speaker 8>Not much sure, I'd made it off the mountain safe,

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<v Speaker 8>so that's a good thing.

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<v Speaker 5>Let's talk about your tundra. What's happening well, and for the.

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<v Speaker 8>And one year, I had it towed twice because of

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<v Speaker 8>loose bolts that came undone on the front end of

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<v Speaker 8>my tundra yesterday.

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<v Speaker 6>I was in wait, wait, wait, wait, what came up?

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<v Speaker 1>What came undone?

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<v Speaker 8>Okay?

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<v Speaker 1>Bolts just just that hold?

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<v Speaker 8>What that hold the uh the brake line to the

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<v Speaker 8>front driver's side, caliper.

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<v Speaker 1>Okay, So are these bolts that hold?

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<v Speaker 5>Are they like clamps the bolts that hold the clamps

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<v Speaker 5>that hold the lines?

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<v Speaker 1>Guys? What is he?

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<v Speaker 6>What is he talking about?

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<v Speaker 1>Kevin?

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<v Speaker 9>Well, I don't know if the actual caliber bolts or

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<v Speaker 9>the break host bolts that's you know, the hose wouldn't

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<v Speaker 9>because the hose wouldn't. How would you even know that

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<v Speaker 9>that's loose? I don't understand.

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<v Speaker 8>Yes, because it wiggle loose and it's cracked off at

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<v Speaker 8>the fitting at the caliber and.

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<v Speaker 1>So hold on. So these lines are held up by clamps,

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<v Speaker 1>Kevin right?

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<v Speaker 9>Yes, correct. There's one small bolt with a clamp typically

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<v Speaker 9>up on the control arm.

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<v Speaker 5>And that bolt came out so the clamp, so the

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<v Speaker 5>clamp gave way. There was no support, so it vibrated

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<v Speaker 5>and cracked.

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<v Speaker 9>I have never seen a road.

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<v Speaker 8>We're going through washboards, you know, doing what a ton

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<v Speaker 8>you we're supposed to do.

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<v Speaker 6>Wow, well that's just lack of maintenance.

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<v Speaker 1>I don't know what else.

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<v Speaker 9>I mean, was there a lift kid or anything on this?

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<v Speaker 9>Is it modified?

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<v Speaker 8>No, it's totally stock.

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<v Speaker 1>I mean, so who are you? What are you? What

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<v Speaker 1>is your issue today?

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<v Speaker 5>So that's just under the category stuff happens break?

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<v Speaker 1>Yeah, who are you going to blame for?

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<v Speaker 10>This?

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<v Speaker 11>Man?

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<v Speaker 1>Who are you gonna blame for?

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<v Speaker 9>He said? It was the second time this has happened.

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<v Speaker 5>I thought it's a twenty twenty truck, right exactly? Okay,

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<v Speaker 5>the first time it happened. The first time it happened happened.

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<v Speaker 5>Oh my god, I'm gonna say, who put it back

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<v Speaker 5>on the first time it happened.

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<v Speaker 6>The dealerships, okay, and then it happened again.

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<v Speaker 8>The pads were replaced on that in twenty twenty two

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<v Speaker 8>by the dealership when I bought the truck. And the

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<v Speaker 8>other problem was the other side the ball joint.

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<v Speaker 1>Paul, are you saying basically, listen?

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<v Speaker 5>Are you saying basically when you go over washboard rows

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<v Speaker 5>and go off roading and do your thing, no bolts

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<v Speaker 5>should come loose?

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<v Speaker 6>Is that basically your premise?

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<v Speaker 8>Yeah, if it's put on properly at the dealership, What

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<v Speaker 8>am I supposed to check them every time I go

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<v Speaker 8>off road?

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<v Speaker 12>No?

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<v Speaker 9>I agree with him. They shouldn't come loose. They're designed

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<v Speaker 9>to do that.

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<v Speaker 8>Especially or two.

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<v Speaker 1>But what I mean is is that how can that

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<v Speaker 1>be there? What did they do wrong? Kevin? What did

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<v Speaker 1>they do wrong? That a clamp?

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<v Speaker 6>We're talking about a hose clamp, for lack of a

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<v Speaker 6>better word.

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<v Speaker 9>But it's it's very secure and I've never had one

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<v Speaker 9>come off in my thirty years. I don't know what

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<v Speaker 9>they're doing. I've never seen one loose.

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<v Speaker 6>A break line clamp.

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<v Speaker 5>Okay, so maybe the holes worn out and they should

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<v Speaker 5>have drilled a new hole.

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<v Speaker 9>Or the bolt or something they could have done right.

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<v Speaker 1>In the frame anyway, right head, can't you just drill

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<v Speaker 1>a new one?

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<v Speaker 9>You can oversize it, yeah, sure, or just.

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<v Speaker 5>Drill or drill one alongside it. What difference does it make?

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<v Speaker 5>I'm sure there's room to drill another hole.

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<v Speaker 8>But that's not the first problem I've had with this

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<v Speaker 8>truck with Corwyn. The first problem I had was the

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<v Speaker 8>bolt for the ball joint worked loose on the passenger

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<v Speaker 8>side tired.

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<v Speaker 1>When did you buy beer?

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<v Speaker 8>Pardon?

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<v Speaker 1>I when did you buy it?

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<v Speaker 8>I bought it in January twenty twenty two.

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<v Speaker 5>Okay, here's the asking. And I know people are saying

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<v Speaker 5>let them finish lemon. It doesn't matter. You're saying you're

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<v Speaker 5>having multiple problems. Have you thought about taking it somewhere else?

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<v Speaker 5>Why bring it back there?

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<v Speaker 8>Well? I had my first service already paid for for

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<v Speaker 8>the oil change. And after the oil change is when

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<v Speaker 8>the ball joint, nut and cotter pin came up apart.

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<v Speaker 8>Have you ever seen that an a tire collapse while

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<v Speaker 8>you're driving it?

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<v Speaker 1>keV Not?

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<v Speaker 9>I mean I've seen a ball joint fail, but not

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<v Speaker 9>the bolt come loose.

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<v Speaker 1>No.

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<v Speaker 8>Yeah, the cotter pin came loose and the uh.

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<v Speaker 9>I don't need to ask. Somebody had to be playing

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<v Speaker 9>with that because that doesn't just happen.

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<v Speaker 8>Yeah, and I never will. All the service that has

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<v Speaker 8>been done on that truck has been done at Corwin.

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<v Speaker 8>He was bought you at Corwin. I bought it certified

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<v Speaker 8>to used to Corwen. I got all Let meet the records.

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<v Speaker 8>You know who is touching that with?

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<v Speaker 1>What they say? What do they say?

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<v Speaker 9>Man?

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<v Speaker 8>Corwin?

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<v Speaker 1>Yeah?

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<v Speaker 8>Well they said, these things are like parttacts. They just happened.

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<v Speaker 6>Well, just take it somewhere. I don't understand. What do

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<v Speaker 6>you want?

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<v Speaker 5>Actually I should ask that because I agree with your frustration.

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<v Speaker 5>But now move on. No, just don't take it back there.

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<v Speaker 5>I mean, what were you hoping? We'd say, are you

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<v Speaker 5>looking for anything? That's what I'm getting at. Are you

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<v Speaker 5>looking for anything from Corwin?

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<v Speaker 1>Right now?

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<v Speaker 8>I know I'm not going to get anything from Corwin

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<v Speaker 8>because I've already in corporate Toyo to corporate and they

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<v Speaker 8>kind of blew me off.

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<v Speaker 1>But what do you What did you want? Paul?

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<v Speaker 5>You're complaining about the service at Corwin because you're saying

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<v Speaker 5>they do sloppy work and therefore things came loose.

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<v Speaker 1>I get that. So what therefore what I always I

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<v Speaker 1>always say, finish the sentence. Car Win Toyota.

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<v Speaker 5>Does a lousy job on service and a few things

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<v Speaker 5>came loose.

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<v Speaker 8>Therefore, therefore what watch it? Once you go to Corwan

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<v Speaker 8>you better check their work. Okay?

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<v Speaker 5>In fact, I would say, therefore don't go to Corwin.

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<v Speaker 1>How about that?

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<v Speaker 8>One? Won't go back there? Yeah, replaced the break by myself.

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<v Speaker 8>But when you take the car in and you paid

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<v Speaker 8>top dollar to have these services done, and less than

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<v Speaker 8>a year later, months later and things cut the come apart.

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<v Speaker 8>Both's come undone.

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<v Speaker 1>I would be upset to I would be upset too.

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<v Speaker 5>And I don't blame you. I don't blame you one bit.

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<v Speaker 5>I just now now you're telling me, okay, you you

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<v Speaker 5>are pissed off at him. You just wanted to let

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<v Speaker 5>people know. This is like an on air review.

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<v Speaker 1>I get it. Did you put a review online?

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<v Speaker 8>By the way, I went to a corporate and told

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<v Speaker 8>them about it.

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<v Speaker 5>No, no, but why don't you go online Yelp? Why

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<v Speaker 5>don't you go on Yelp and Google and put on

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<v Speaker 5>bad reviews?

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<v Speaker 8>I went to the Tundra Facebook website and told them

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<v Speaker 8>about it. I don't know where else to go. You

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<v Speaker 8>got any suggestions where I can go?

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<v Speaker 5>Google reviews, Google reviews, Yelp reviews, and trust Pilot.

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<v Speaker 1>Those three people read those.

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<v Speaker 8>That's all I can do. Get just frustrated, and I'm

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<v Speaker 8>thank you for talking to me.

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<v Speaker 5>No, no, I don't blame you for being frustrated. I

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<v Speaker 5>wasn't sure what there was what we could do about it.

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<v Speaker 5>Thank goodness, you didn't have any serious damages. But Kevin,

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<v Speaker 5>just weigh in on this basically, and Mark, wait, just

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<v Speaker 5>quickly weigh in on this.

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<v Speaker 6>What do you think about the call and about what

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<v Speaker 6>he's saying.

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<v Speaker 9>Well, I think it's very abnormal for those components to

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<v Speaker 9>come loose. That's not common at all.

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<v Speaker 7>Well, when he said washboards, I mean there are so

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<v Speaker 7>many levels of that. There's certain times year our neighborhood

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<v Speaker 7>is horrible, and I can't imagine if I did eighty

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<v Speaker 7>ninety miles an hour on these washboards for you know,

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<v Speaker 7>thirty forty fifty miles at anything on any of my

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<v Speaker 7>vehicles would still be there. So I don't know what

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<v Speaker 7>he's doing with the vehicle.

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<v Speaker 8>Baby, I just take it off road fishing sometimes.

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<v Speaker 6>Okay, so normal stuff. You're not like a big way.

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<v Speaker 8>But within within a year, I have a tire collapse

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<v Speaker 8>and I have a break line come undone because boths

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<v Speaker 8>are not in there.

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<v Speaker 5>Now, I get it, I get it, I get it. Yeah,

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<v Speaker 5>I guess I would be a little upset to and

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<v Speaker 5>I would never go back there. So I think you're

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<v Speaker 5>doing I think you're doing the right thing by getting

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<v Speaker 5>the word out. I would put up reviews and then

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<v Speaker 5>just don't go back there. I mean, that's the bottom line.

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<v Speaker 5>Three all three seven one three talk seven one three

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<v Speaker 5>eight two five five.

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<v Speaker 6>By the way, we got a lot more to talk about.

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<v Speaker 5>This hour brought to you by Frank drandreal Estate Man

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<v Speaker 5>dozens of insurance companies find out now three oh three

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<v Speaker 5>dot com to list your home with Remax Alliance three

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<v Speaker 5>oh three nine two zero sixteen twenty two. Hi, Tom Martino,

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<v Speaker 5>your troubleshooter three oh three seven to one three talk

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<v Speaker 5>three oh three seven one three eight.

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<v Speaker 1>Two five five. Okay, So, uh let's.

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<v Speaker 6>Continue here, and we have a number of.

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<v Speaker 5>People on the phone that we have some texts, but

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<v Speaker 5>get your calls in at three h three Martino three

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<v Speaker 5>or three six two seventy eight four six six or

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<v Speaker 5>three oh three seven to one three talk. Rachel wants

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<v Speaker 5>to talk about windows and not on the computer. She

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<v Speaker 5>has a window installation issue at home.

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<v Speaker 1>Hey, Rachel, what is going on? Rachel Ollo?

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<v Speaker 13>I contracted with a company called True Blue, and they

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<v Speaker 13>hired a subcontractor named Josh Cook to install our windows

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<v Speaker 13>last year.

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<v Speaker 5>And you know, is he an independent contractor Josh Blue?

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<v Speaker 13>Josh Cook is?

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<v Speaker 1>Yeah, Cook?

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<v Speaker 5>I mean sorry, Josh Cook. Okay, And so what's going on?

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<v Speaker 13>Two of the windows came from the warehouse the wrong size,

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<v Speaker 13>so he said he would reorder them, and then a

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<v Speaker 13>few months later when they came they were still the

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<v Speaker 13>wrong size. So he apologized again and said he would

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<v Speaker 13>reorder them. In the meantime. True Blue paid him.

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<v Speaker 3>I confirmed with them he was paid in.

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<v Speaker 13>Full, and he told me to reach out to him

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<v Speaker 13>again in the summer, like July.

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<v Speaker 5>Did you have a salesperson at true Did you have

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<v Speaker 5>a salesperson at True Blue? Oh?

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<v Speaker 13>I'm in contact with them.

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<v Speaker 6>They just sounds like a True Blue problem to be

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<v Speaker 6>quite honest.

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<v Speaker 5>Yeah, I wanted to ask you. I wanted to ask

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<v Speaker 5>you who came to your home and sold you the windows?

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<v Speaker 5>Or who did you talk to to buy the window?

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<v Speaker 5>Who did you write the check to?

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<v Speaker 13>So I paid? So true Blue was paid. They paid

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<v Speaker 13>Josh Cook and for two months.

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<v Speaker 5>But your contract is with your contract is with True Blue.

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<v Speaker 1>With True Blue.

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<v Speaker 5>And during the installation from Josh Cook, even though it

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<v Speaker 5>was being done you know by him, it was through

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<v Speaker 5>True Blue he noticed that something was wrong and had

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<v Speaker 5>to correct it right well.

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<v Speaker 13>He had ordered the correct size windows, but somehow between

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<v Speaker 13>the company and the warehouse the wrong size team.

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<v Speaker 1>Okay, it is true Blue.

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<v Speaker 5>Then True Blue is not the one who measured for

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<v Speaker 5>your windows. They sent out Josh Cook. Okay, so how

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<v Speaker 5>do you buy them? I don't understand. How do you

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<v Speaker 5>buy them from True Blue when Josh is the one

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<v Speaker 5>that came and measured them. Tell me the exact sequence

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<v Speaker 5>from the very beginning.

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<v Speaker 1>Who did you call first?

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<v Speaker 13>Well, true Blue they don't have a window person, so

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<v Speaker 13>they caught subcontract.

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<v Speaker 5>For what I'm asking Rachel, who did you call first?

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<v Speaker 13>True Blue is the one who.

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<v Speaker 3>Hired Josh Cook.

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<v Speaker 5>I'm asking you again, who did you contact first?

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<v Speaker 13>I guess I don't understand the question.

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<v Speaker 5>Okay, Well, you wanted windows one day and you said, gee,

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<v Speaker 5>I want windows.

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<v Speaker 6>Okay, who did you call or who did you email?

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<v Speaker 1>Or who did you contact?

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<v Speaker 13>I was getting several things done with True Blue, so

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<v Speaker 13>everything went through true Blue, okay.

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<v Speaker 5>And True Blue said we'll have a guy come out here,

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<v Speaker 5>and Josh came out, and Josh came.

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<v Speaker 6>Out and measured and ordered them. Is that correct?

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<v Speaker 13>Correct? And then Josh disappeared?

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<v Speaker 1>Got it?

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<v Speaker 3>Two months?

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<v Speaker 13>He's ghosting me.

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<v Speaker 1>He's got what other things did you?

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<v Speaker 6>What other things did True Blue do for you?

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<v Speaker 13>We had a couple of things. It's kind of at

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00:16:28.559 --> 00:16:30.519
<v Speaker 13>the stage i'd have.

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<v Speaker 1>To like know what I'm asking. Did they did they go? Well?

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00:16:37.279 --> 00:16:38.840
<v Speaker 3>No, no, he did not.

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00:16:39.559 --> 00:16:43.120
<v Speaker 5>Listen Rachel Mark, Mark hit it. Mark nailed it. Mark

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00:16:43.200 --> 00:16:45.840
<v Speaker 5>nailed it in the first thirty seconds of.

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<v Speaker 1>This phone call.

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<v Speaker 5>It is not that independent contractor you have a contract

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<v Speaker 5>with True Blue. If they sent out Josh Cook to you,

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00:16:54.399 --> 00:16:57.919
<v Speaker 5>they're responsible for every single thing he did unless you

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<v Speaker 5>signed a separate contract with Josh Cook.

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00:17:00.679 --> 00:17:03.840
<v Speaker 13>Did you I did not sign a separate contract.

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<v Speaker 5>Okay, then it's not Josh Cook. And the fact that

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<v Speaker 5>you can't find him. That is your problem. True Blue

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<v Speaker 5>needs to send someone else out and make it right.

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<v Speaker 5>The windows that were wrong, did he install them anyway

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<v Speaker 5>or did he say I have to wait?

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<v Speaker 13>He apologized that they were wrong, and he sent them

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<v Speaker 13>back to the factory because you can't install How.

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00:17:24.160 --> 00:17:26.559
<v Speaker 5>Many of the windows were installed that you bought? How

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00:17:26.599 --> 00:17:28.440
<v Speaker 5>many did you buy? And how many were installed?

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00:17:29.279 --> 00:17:31.079
<v Speaker 13>Oh, I'd have to count. There were quite a few.

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00:17:31.200 --> 00:17:32.680
<v Speaker 6>Okay, fine, how many were wrong?

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<v Speaker 8>Then?

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00:17:32.920 --> 00:17:34.960
<v Speaker 6>How many are you waiting on? Basically, let's just.

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00:17:35.279 --> 00:17:38.240
<v Speaker 13>It's been just two windows since last November.

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<v Speaker 5>Okay, all right, so let's talk about this. What is

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<v Speaker 5>True Blue doing about it?

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<v Speaker 13>They also tried for the past months to contact us.

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<v Speaker 1>Well, true Blue is the problem either did.

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<v Speaker 6>You pay your in full for these yet?

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00:17:53.680 --> 00:17:55.240
<v Speaker 13>Yes, it's been paid for in full.

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00:17:55.680 --> 00:17:59.119
<v Speaker 5>Okay, true Blue owes you these windows. True Blue needs

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00:17:59.160 --> 00:18:01.559
<v Speaker 5>to go after there, and so you got to say

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00:18:01.599 --> 00:18:05.079
<v Speaker 5>on them. So so tell me what tell me what

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00:18:05.119 --> 00:18:07.000
<v Speaker 5>your what are they doing for you? And what did

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00:18:07.000 --> 00:18:09.559
<v Speaker 5>they tell you they're doing. When you say to True Blue,

393
00:18:09.559 --> 00:18:10.200
<v Speaker 5>what are you doing?

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00:18:12.839 --> 00:18:14.039
<v Speaker 6>What do they says?

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00:18:14.200 --> 00:18:19.079
<v Speaker 13>Communication? We were going to come up with a plan B.

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00:18:19.240 --> 00:18:22.880
<v Speaker 13>If we can't find Josh, and my suggestion is to

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00:18:22.920 --> 00:18:27.000
<v Speaker 13>find a window company and that True Blue would pay

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00:18:27.079 --> 00:18:28.240
<v Speaker 13>for those two windows.

399
00:18:28.279 --> 00:18:30.480
<v Speaker 10>I just feel how about how about this?

400
00:18:31.079 --> 00:18:33.920
<v Speaker 1>How about this? Why don't they just take care of

401
00:18:33.960 --> 00:18:34.480
<v Speaker 1>it for you?

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00:18:35.599 --> 00:18:37.200
<v Speaker 13>Well, they don't have a window.

403
00:18:36.920 --> 00:18:40.000
<v Speaker 5>Person, So why did you go through them? If they

404
00:18:40.039 --> 00:18:42.480
<v Speaker 5>didn't have a window person, why did you go Why

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00:18:42.559 --> 00:18:45.279
<v Speaker 5>didn't you call like k and Ash Home Solutions or

406
00:18:45.440 --> 00:18:47.720
<v Speaker 5>or somebody on the referral? Lis, Why did you go

407
00:18:47.799 --> 00:18:50.599
<v Speaker 5>with a company that did not have a window person.

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00:18:50.880 --> 00:18:53.240
<v Speaker 5>I don't care what they're doing for you. It's kind

409
00:18:53.240 --> 00:18:55.039
<v Speaker 5>of like a plumber's at your house and you say

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00:18:55.039 --> 00:18:57.319
<v Speaker 5>I want to have a garage built. Well, yeah, okay,

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00:18:57.319 --> 00:19:00.519
<v Speaker 5>I'll send someone. I mean that sounds like what it is.

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00:19:01.680 --> 00:19:03.200
<v Speaker 5>It just I don't understand the.

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00:19:03.200 --> 00:19:07.359
<v Speaker 13>Reasoning because they were the umbrella company that said that

414
00:19:07.440 --> 00:19:11.799
<v Speaker 13>they could they could have people do abcd Okay, gotcha

415
00:19:11.880 --> 00:19:12.160
<v Speaker 13>at the.

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00:19:12.119 --> 00:19:14.599
<v Speaker 5>Time, right, we need to okay, K do you want

417
00:19:14.680 --> 00:19:16.000
<v Speaker 5>us to do you want us to call? Do you

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00:19:16.039 --> 00:19:18.759
<v Speaker 5>want us to call them for you? Because True Blue

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00:19:18.799 --> 00:19:21.079
<v Speaker 5>sounds like they suck right now? That's what they sound like.

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<v Speaker 13>Oh. I think that if I get a quote for

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00:19:26.559 --> 00:19:29.200
<v Speaker 13>the two windows, that they will pay for them. I

422
00:19:29.359 --> 00:19:31.519
<v Speaker 13>just I guess I feel really bad about this.

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00:19:31.640 --> 00:19:33.119
<v Speaker 1>Now, what do you mean the two windows?

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00:19:33.240 --> 00:19:35.039
<v Speaker 5>Do you have to find the same windows or do

425
00:19:35.079 --> 00:19:36.759
<v Speaker 5>you have to find different windows?

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00:19:36.960 --> 00:19:39.880
<v Speaker 13>I think it's impossible to find the same windows because

427
00:19:39.960 --> 00:19:43.480
<v Speaker 13>every windows company is going to have like their windows

428
00:19:43.480 --> 00:19:43.880
<v Speaker 13>that they were.

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00:19:44.119 --> 00:19:48.720
<v Speaker 5>Well, what I'm asking is what company did Josh order

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00:19:48.799 --> 00:19:49.279
<v Speaker 5>them from?

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00:19:50.599 --> 00:19:53.480
<v Speaker 13>Oh that's cordially, what are.

432
00:19:53.359 --> 00:19:54.160
<v Speaker 1>You just getting here?

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<v Speaker 6>Just get your money back from these fools and move on.

434
00:19:57.319 --> 00:19:59.640
<v Speaker 7>Go to Gravinis, go to K and H, go to

435
00:19:59.680 --> 00:20:02.559
<v Speaker 7>someone that'll actually show up and put the damn windows in.

436
00:20:02.880 --> 00:20:04.519
<v Speaker 6>Turn, me loose on these clowns.

437
00:20:04.720 --> 00:20:06.759
<v Speaker 7>Let me call them right now and figure out why

438
00:20:06.799 --> 00:20:07.759
<v Speaker 7>they took your money.

439
00:20:07.839 --> 00:20:11.079
<v Speaker 6>And they're trying to blame some guy they hired exactly

440
00:20:11.200 --> 00:20:12.279
<v Speaker 6>Mark exactly.

441
00:20:12.359 --> 00:20:13.559
<v Speaker 1>They want it both ways.

442
00:20:13.720 --> 00:20:16.359
<v Speaker 7>I don't know why you have any feelings of warmth

443
00:20:16.440 --> 00:20:17.440
<v Speaker 7>towards these people.

444
00:20:18.039 --> 00:20:20.319
<v Speaker 6>They you know what they're they're Rachel.

445
00:20:20.400 --> 00:20:22.319
<v Speaker 5>You don't even know you're getting scribed by these people.

446
00:20:23.839 --> 00:20:26.880
<v Speaker 13>Oh I guess not. I'm just feeling so bad that

447
00:20:26.960 --> 00:20:29.079
<v Speaker 13>I was ghosted for two months and I don't even

448
00:20:29.160 --> 00:20:31.039
<v Speaker 13>understand why.

449
00:20:30.359 --> 00:20:33.960
<v Speaker 5>But ghosted by who You're sitting in a warehouse ghosted

450
00:20:34.000 --> 00:20:34.480
<v Speaker 5>by who?

451
00:20:34.640 --> 00:20:39.640
<v Speaker 1>Denver ghosted by who. No, you're being ghosted by true Blue.

452
00:20:39.799 --> 00:20:41.960
<v Speaker 5>You know what, Unless you can point to the right

453
00:20:42.000 --> 00:20:43.759
<v Speaker 5>bad guy, I'm not I'm not handling it.

454
00:20:43.799 --> 00:20:45.880
<v Speaker 1>Mark. If you want to handle it, just make sure.

455
00:20:46.279 --> 00:20:47.119
<v Speaker 1>Well what do you mean?

456
00:20:47.200 --> 00:20:47.359
<v Speaker 10>Ah?

457
00:20:47.480 --> 00:20:49.240
<v Speaker 1>I mean I can't help that you like the people

458
00:20:49.319 --> 00:20:51.119
<v Speaker 1>ripping you off. I can't help that.

459
00:20:51.319 --> 00:20:52.440
<v Speaker 6>We got more coming up.

460
00:20:58.279 --> 00:21:02.240
<v Speaker 5>Go with a sure thing Denver's rufer Excel roofing dot com.

461
00:21:02.279 --> 00:21:08.000
<v Speaker 5>You don't pay a cent until you're content. Time for

462
00:21:08.039 --> 00:21:11.240
<v Speaker 5>an insurance check up free, no obligation. In comparison, call

463
00:21:11.319 --> 00:21:14.640
<v Speaker 5>Compass Insurance paying too much your coverage at dozens of

464
00:21:14.680 --> 00:21:17.640
<v Speaker 5>insurance companies find out now three oh three seven seven

465
00:21:17.720 --> 00:21:20.480
<v Speaker 5>one help. You'll think you're his only customer when you

466
00:21:20.559 --> 00:21:23.000
<v Speaker 5>choose Frank Durand the real estate Man dot com to

467
00:21:23.079 --> 00:21:26.319
<v Speaker 5>list your home with Remax Alliance three oh three nine

468
00:21:26.319 --> 00:21:33.480
<v Speaker 5>two zero sixteen twenty two. Hi, Tom Martino, your troubleshooter

469
00:21:33.559 --> 00:21:36.799
<v Speaker 5>three O three seven one three talk three O three

470
00:21:36.880 --> 00:21:42.799
<v Speaker 5>seven one three eight two five five. All right, let's

471
00:21:42.839 --> 00:21:50.960
<v Speaker 5>talk Matt. What's happening, Matt, Matt, what's going on in?

472
00:21:51.480 --> 00:21:51.720
<v Speaker 11>Yeah?

473
00:21:51.839 --> 00:21:52.599
<v Speaker 6>What's happening?

474
00:21:53.440 --> 00:21:55.319
<v Speaker 5>Yeah?

475
00:21:56.319 --> 00:22:00.799
<v Speaker 6>Oh good all right, see Matt say, I didn't even

476
00:22:00.799 --> 00:22:01.119
<v Speaker 6>hear him.

477
00:22:01.160 --> 00:22:03.759
<v Speaker 5>Matt he had an issue with the showroom, garage floors,

478
00:22:03.799 --> 00:22:05.880
<v Speaker 5>wear and tear or something. But I haven't talked to

479
00:22:05.960 --> 00:22:08.680
<v Speaker 5>him because he hung up on himself. No, and that

480
00:22:08.839 --> 00:22:11.640
<v Speaker 5>previous woman did she hang up? We wanted to help

481
00:22:11.640 --> 00:22:12.000
<v Speaker 5>her with that.

482
00:22:12.519 --> 00:22:15.359
<v Speaker 7>I really can call over there if she's listening, honest

483
00:22:15.359 --> 00:22:17.000
<v Speaker 7>to God, will help you out. What we're trying to

484
00:22:17.039 --> 00:22:19.400
<v Speaker 7>explain to you, though, is you don't you shouldn't care

485
00:22:19.400 --> 00:22:22.799
<v Speaker 7>about a subcontractor. If I go to home Depot, for example,

486
00:22:22.839 --> 00:22:26.319
<v Speaker 7>and buy windows, they use subcontractors, but I pay home

487
00:22:26.400 --> 00:22:29.200
<v Speaker 7>Depot like you paid Blue True or whoever the hell

488
00:22:29.240 --> 00:22:32.680
<v Speaker 7>it was the problem. You're you're just blaming the wrong person,

489
00:22:32.960 --> 00:22:35.240
<v Speaker 7>and there's nothing the Independent it's going to do.

490
00:22:35.559 --> 00:22:37.160
<v Speaker 6>I mean, it's not you.

491
00:22:37.640 --> 00:22:39.200
<v Speaker 1>Just quit pointing your finger at him.

492
00:22:40.400 --> 00:22:43.559
<v Speaker 7>Yeah, I'll be happy to call You're absolutely right, Mark,

493
00:22:44.039 --> 00:22:47.000
<v Speaker 7>absolutely right. I wonder why, though in her mind she

494
00:22:47.160 --> 00:22:53.039
<v Speaker 7>keeps going back Hyar, he's a bad guy, but who cares?

495
00:22:54.119 --> 00:22:57.680
<v Speaker 5>I know, well, I think she just has some affinity

496
00:22:57.880 --> 00:23:01.599
<v Speaker 5>to the general and feels that at just if she

497
00:23:01.680 --> 00:23:04.160
<v Speaker 5>can just get this subcontractor to tell her where the

498
00:23:04.160 --> 00:23:09.839
<v Speaker 5>windows are, But where is the subcontractor? They're the ones

499
00:23:09.880 --> 00:23:12.960
<v Speaker 5>that found this guy? Come on, man, so did they

500
00:23:13.039 --> 00:23:15.720
<v Speaker 5>just like look them up somewhere? Where did they find them?

501
00:23:15.839 --> 00:23:16.279
<v Speaker 1>See Mark?

502
00:23:16.359 --> 00:23:17.680
<v Speaker 6>That's what you should ask them.

503
00:23:18.000 --> 00:23:21.359
<v Speaker 5>So please, if you're listening, don't be angry at me

504
00:23:21.720 --> 00:23:24.839
<v Speaker 5>and post something on next door that I don't help you.

505
00:23:24.839 --> 00:23:27.400
<v Speaker 5>You know, people get so upset when I don't help them,

506
00:23:27.680 --> 00:23:32.200
<v Speaker 5>and they assume that it's something we just have against them,

507
00:23:32.279 --> 00:23:35.000
<v Speaker 5>I mean, or or that we have some affinity to

508
00:23:35.160 --> 00:23:35.799
<v Speaker 5>the contract.

509
00:23:35.799 --> 00:23:38.440
<v Speaker 7>And why and better yet, why did they pay this

510
00:23:38.599 --> 00:23:43.680
<v Speaker 7>subcontractor in full before the windows even showed up? I

511
00:23:43.680 --> 00:23:47.720
<v Speaker 7>mean that's kind of crazy. It's insane, the whole thing,

512
00:23:47.920 --> 00:23:48.400
<v Speaker 7>the whole thing.

513
00:23:48.440 --> 00:23:53.240
<v Speaker 5>Okay, So Matt Man, what's happening, Matt, Yes, sir, good morning.

514
00:23:53.400 --> 00:23:55.200
<v Speaker 6>Good morning, Matt. What's going on?

515
00:23:56.599 --> 00:23:59.839
<v Speaker 14>I had a company come out last a year ago,

516
00:23:59.839 --> 00:24:05.279
<v Speaker 14>the past June and put on a uh covering on

517
00:24:05.359 --> 00:24:05.920
<v Speaker 14>my patio.

518
00:24:06.759 --> 00:24:07.880
<v Speaker 1>And who's the company.

519
00:24:09.000 --> 00:24:12.119
<v Speaker 14>It's Showroom Garage Floors.

520
00:24:12.680 --> 00:24:16.240
<v Speaker 5>It's called showroom Garage floors. And they and they did

521
00:24:16.319 --> 00:24:17.160
<v Speaker 5>patio covers.

522
00:24:18.319 --> 00:24:18.839
<v Speaker 9>Uh they do?

523
00:24:19.119 --> 00:24:21.440
<v Speaker 8>They do a patio a POxy.

524
00:24:22.680 --> 00:24:25.119
<v Speaker 5>Oh when you said a covering, I'm sorry, not like

525
00:24:25.160 --> 00:24:27.960
<v Speaker 5>a not like a ceiling. You said, so okay, they

526
00:24:28.000 --> 00:24:29.319
<v Speaker 5>put the garage word.

527
00:24:29.319 --> 00:24:31.240
<v Speaker 6>They coated your patio, got it?

528
00:24:31.960 --> 00:24:33.160
<v Speaker 9>Yes, sir, okay?

529
00:24:33.200 --> 00:24:37.839
<v Speaker 14>And uh this last April, this past April, I noticed

530
00:24:37.839 --> 00:24:38.880
<v Speaker 14>that it was wearing.

531
00:24:38.640 --> 00:24:40.680
<v Speaker 10>Off in a couple of spots.

532
00:24:40.759 --> 00:24:41.319
<v Speaker 1>That's weird.

533
00:24:42.119 --> 00:24:44.559
<v Speaker 7>Yeah, you didn't call the right people. Tell them who

534
00:24:44.599 --> 00:24:48.319
<v Speaker 7>to call well Lak garage. But I still don't under

535
00:24:48.359 --> 00:24:52.480
<v Speaker 7>Elait garage floors, ELITEGF dot com. I mean, unless the

536
00:24:52.519 --> 00:24:54.480
<v Speaker 7>prep really sucked, I don't understand.

537
00:24:54.519 --> 00:24:57.799
<v Speaker 6>How is it peals? I don't get it?

538
00:24:57.839 --> 00:25:00.960
<v Speaker 5>Is it well Mark? What happens? It's the prep because

539
00:25:01.000 --> 00:25:03.440
<v Speaker 5>it does peel. It starts peeling.

540
00:25:03.079 --> 00:25:05.039
<v Speaker 6>Off like they didn't sand it properly or.

541
00:25:05.119 --> 00:25:08.200
<v Speaker 1>Like yes, that's right, it peels off like a skin.

542
00:25:08.599 --> 00:25:10.720
<v Speaker 6>And once it starts, it's terrible.

543
00:25:10.759 --> 00:25:13.559
<v Speaker 5>Now is that what it's doing is appeeling, bubbling, chipping?

544
00:25:13.599 --> 00:25:14.759
<v Speaker 1>What's it doing? Fading?

545
00:25:14.839 --> 00:25:15.519
<v Speaker 6>What's it doing?

546
00:25:16.440 --> 00:25:17.160
<v Speaker 3>None of the above?

547
00:25:17.200 --> 00:25:19.519
<v Speaker 14>What it's it's doing. It's like it was put down

548
00:25:19.559 --> 00:25:24.079
<v Speaker 14>too thin and the it's just wearing off in the

549
00:25:24.119 --> 00:25:25.240
<v Speaker 14>concrete is.

550
00:25:25.200 --> 00:25:29.000
<v Speaker 1>Starting to show through it where it's just wearing Wow.

551
00:25:30.839 --> 00:25:33.799
<v Speaker 14>And I I have tried to contact the company. I

552
00:25:33.880 --> 00:25:34.960
<v Speaker 14>contacted him in April.

553
00:25:35.000 --> 00:25:37.799
<v Speaker 1>He said, what kind of warranty? Did you get?

554
00:25:38.160 --> 00:25:38.759
<v Speaker 9>A lifetime?

555
00:25:39.640 --> 00:25:39.839
<v Speaker 3>Ah?

556
00:25:40.039 --> 00:25:41.200
<v Speaker 6>What's the name of the company?

557
00:25:41.240 --> 00:25:41.440
<v Speaker 9>Man?

558
00:25:43.279 --> 00:25:43.759
<v Speaker 8>Short room?

559
00:25:43.799 --> 00:25:46.839
<v Speaker 14>Garage floors out a Parker.

560
00:25:49.319 --> 00:25:51.599
<v Speaker 7>Let's call him, Kelly. I'll pull the number up. Let's

561
00:25:51.640 --> 00:25:52.799
<v Speaker 7>let's not play around to day.

562
00:25:52.880 --> 00:25:54.960
<v Speaker 6>Let's call him. Let's see if he has another side to.

563
00:25:55.000 --> 00:25:57.279
<v Speaker 7>The story, and if not, let's figure out when he

564
00:25:57.319 --> 00:26:00.079
<v Speaker 7>can get out there and fix his lifetime warranty.

565
00:26:00.680 --> 00:26:03.079
<v Speaker 12>He won't answer, that's my problem, he might.

566
00:26:02.960 --> 00:26:04.759
<v Speaker 5>Answer, Oswall, how's he going to get work? If he

567
00:26:04.759 --> 00:26:06.319
<v Speaker 5>doesn't answer, how'd you find the guy?

568
00:26:07.640 --> 00:26:11.079
<v Speaker 14>Just from my neighbor who had it done and they

569
00:26:11.119 --> 00:26:12.200
<v Speaker 14>have had no issues with it?

570
00:26:12.319 --> 00:26:12.519
<v Speaker 10>Mark?

571
00:26:12.799 --> 00:26:12.920
<v Speaker 3>Uh?

572
00:26:13.359 --> 00:26:15.559
<v Speaker 1>Mark? Will you just continue here? I got to move.

573
00:26:15.599 --> 00:26:18.759
<v Speaker 1>I gotta go somewhere real quick. Thank you? Yeah, go ahead?

574
00:26:20.680 --> 00:26:20.960
<v Speaker 9>All right?

575
00:26:21.000 --> 00:26:21.400
<v Speaker 1>Three us.

576
00:26:21.599 --> 00:26:26.039
<v Speaker 14>That's him for like the last three weeks. I've called

577
00:26:26.079 --> 00:26:28.119
<v Speaker 14>him every day and he's never returned a call. I

578
00:26:28.240 --> 00:26:31.279
<v Speaker 14>finally got a hold of him last Monday.

579
00:26:31.319 --> 00:26:33.960
<v Speaker 6>What was different about last Monday? Why do you finally answer?

580
00:26:34.720 --> 00:26:35.359
<v Speaker 8>I don't know, I.

581
00:26:35.319 --> 00:26:37.319
<v Speaker 14>Don't I don't know if you didn't recognize the.

582
00:26:37.319 --> 00:26:39.960
<v Speaker 7>Number or so, you think he's just making sure not

583
00:26:40.000 --> 00:26:41.000
<v Speaker 7>to answer when you call.

584
00:26:41.680 --> 00:26:43.279
<v Speaker 14>Yeah, because he told me on what I got a

585
00:26:43.319 --> 00:26:44.279
<v Speaker 14>discutching dog.

586
00:26:44.359 --> 00:26:46.960
<v Speaker 8>I will be back on Wednesday and we'll be out

587
00:26:46.960 --> 00:26:48.279
<v Speaker 8>there to correct it.

588
00:26:48.319 --> 00:26:51.200
<v Speaker 14>And I've called him every day since last Wednesday, so

589
00:26:51.279 --> 00:26:52.119
<v Speaker 14>a week and a half.

590
00:26:52.279 --> 00:26:53.920
<v Speaker 7>Hey, I want to make sure I'm looking at the

591
00:26:53.960 --> 00:26:56.440
<v Speaker 7>right people. Though, hold on here, you're saying they're in

592
00:26:56.519 --> 00:26:58.640
<v Speaker 7>Parker or are they so they're in the Pinery?

593
00:26:58.759 --> 00:27:01.559
<v Speaker 1>Is that right? I don't know.

594
00:27:01.799 --> 00:27:03.200
<v Speaker 8>The website just says Parker.

595
00:27:03.640 --> 00:27:05.319
<v Speaker 14>The phone verse should be a nine nine nine.

596
00:27:05.400 --> 00:27:06.440
<v Speaker 6>Okay, stop, don't say it.

597
00:27:06.440 --> 00:27:09.359
<v Speaker 7>I don't want people calling it until I try so, Kelly,

598
00:27:09.400 --> 00:27:13.200
<v Speaker 7>I'm gonna put this in there. What's the guy's name, Chris.

599
00:27:14.279 --> 00:27:17.160
<v Speaker 7>I'm putting Chris's number probably in the wrong place. Please

600
00:27:17.160 --> 00:27:19.319
<v Speaker 7>move it wherever you want, Kelly, but give him a

601
00:27:19.359 --> 00:27:21.839
<v Speaker 7>call right now. Let's see if we can get Chris

602
00:27:21.920 --> 00:27:26.880
<v Speaker 7>on with showroom garage floors in Parker, Colorado and the Pinery,

603
00:27:27.279 --> 00:27:29.440
<v Speaker 7>and let's take a quick break. We'll be back and

604
00:27:29.519 --> 00:27:31.440
<v Speaker 7>let's see if we can get him. Let's get his

605
00:27:31.559 --> 00:27:34.440
<v Speaker 7>side of the story. Let's figure out why his lifetime

606
00:27:34.480 --> 00:27:38.319
<v Speaker 7>warranty appears, at least according to this caller, to be

607
00:27:38.519 --> 00:27:39.480
<v Speaker 7>null invoid.

608
00:27:44.319 --> 00:27:47.559
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

609
00:27:47.680 --> 00:27:50.319
<v Speaker 5>dot com. You don't pay a cent until you're content.

610
00:27:53.680 --> 00:27:56.880
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

611
00:27:57.000 --> 00:28:00.240
<v Speaker 5>call Compass Insurance. Pay too much your coverage? He had

612
00:28:00.240 --> 00:28:02.920
<v Speaker 5>dozens of insurance companies find out now three all three

613
00:28:03.079 --> 00:28:03.880
<v Speaker 5>seven to seven to one.

614
00:28:04.000 --> 00:28:04.279
<v Speaker 1>Help.

615
00:28:04.440 --> 00:28:07.079
<v Speaker 5>You'll think you're his only customer when you choose Frank

616
00:28:07.119 --> 00:28:09.559
<v Speaker 5>durand the real estate Man dot com to list your

617
00:28:09.599 --> 00:28:12.720
<v Speaker 5>home with Remax Alliance three all three nine two zero

618
00:28:12.880 --> 00:28:18.279
<v Speaker 5>sixteen twenty two.

619
00:28:19.160 --> 00:28:21.160
<v Speaker 6>All right, folks, three oh three seven one three eight

620
00:28:21.160 --> 00:28:22.079
<v Speaker 6>two five five.

621
00:28:21.960 --> 00:28:24.319
<v Speaker 7>Let's get to business. Listen, here's the deal you've been

622
00:28:24.359 --> 00:28:27.720
<v Speaker 7>ripped off. Taking advantage of This show is for you,

623
00:28:27.759 --> 00:28:29.440
<v Speaker 7>and I mean it. You got to pass the number

624
00:28:29.480 --> 00:28:32.279
<v Speaker 7>on to your your friends, your family. If you're listening

625
00:28:32.400 --> 00:28:35.119
<v Speaker 7>right now, maybe you're sick and tired of some contractor

626
00:28:35.160 --> 00:28:37.519
<v Speaker 7>that's been treating you like crap. Maybe you've got a

627
00:28:37.599 --> 00:28:40.279
<v Speaker 7>landlord that's trying to just basically pull the wool over

628
00:28:40.319 --> 00:28:42.920
<v Speaker 7>your eyes and increase your rent. And let me tell

629
00:28:42.960 --> 00:28:45.559
<v Speaker 7>you something, with the new rules in Colorado, they can't

630
00:28:45.680 --> 00:28:48.359
<v Speaker 7>just do that all the time. So any problem you have,

631
00:28:48.480 --> 00:28:51.200
<v Speaker 7>I don't care if it's a bad dentist. This is

632
00:28:51.240 --> 00:28:54.720
<v Speaker 7>a show for you. Over three hundred million dollars. Sometimes

633
00:28:54.759 --> 00:28:57.640
<v Speaker 7>we got to get back to basics. Listen, three hundred

634
00:28:57.680 --> 00:29:03.119
<v Speaker 7>million dollars cash, merchandise exchanges, refunds directly due to this show,

635
00:29:03.160 --> 00:29:06.200
<v Speaker 7>and we don't charge a dime. We love helping people

636
00:29:06.279 --> 00:29:09.119
<v Speaker 7>and that's what we do. Three zero three, Martino, I

637
00:29:09.119 --> 00:29:12.119
<v Speaker 7>got some open lines right now. Three oh three seven

638
00:29:12.160 --> 00:29:14.640
<v Speaker 7>one three eight two five five. Hey, Kelly, did you

639
00:29:14.880 --> 00:29:21.960
<v Speaker 7>call this company? Showroom, garage floors. I can't hear a

640
00:29:21.960 --> 00:29:25.319
<v Speaker 7>word you're saying. Oh, she's on the phone. I'm sorry.

641
00:29:25.359 --> 00:29:28.559
<v Speaker 7>We'll go back to that in a second. Meanwhile, listen,

642
00:29:28.640 --> 00:29:30.680
<v Speaker 7>I'm not going to go back to that call until

643
00:29:30.720 --> 00:29:33.200
<v Speaker 7>I hear from Kelly. But here's the deal, Kevin Culkin,

644
00:29:33.400 --> 00:29:35.400
<v Speaker 7>what is going on automotive these days?

645
00:29:35.440 --> 00:29:35.640
<v Speaker 9>Man?

646
00:29:36.319 --> 00:29:37.680
<v Speaker 1>I mean, is it busy? Slow?

647
00:29:37.839 --> 00:29:38.000
<v Speaker 9>Now?

648
00:29:38.000 --> 00:29:41.279
<v Speaker 6>We've been busy August. Back when I was in it seemed.

649
00:29:40.920 --> 00:29:41.599
<v Speaker 1>To be good.

650
00:29:41.839 --> 00:29:42.799
<v Speaker 9>August is always good.

651
00:29:42.880 --> 00:29:44.799
<v Speaker 1>Yeah, it is always good. What's your worst one?

652
00:29:46.079 --> 00:29:47.839
<v Speaker 9>Well, it depends on the weather. If we have a

653
00:29:47.880 --> 00:29:51.279
<v Speaker 9>really mild September October, it can it can really quiet down.

654
00:29:51.400 --> 00:29:53.000
<v Speaker 6>Yeah, are you still doing tires?

655
00:29:53.519 --> 00:29:56.119
<v Speaker 9>Not so much? No, No, you got to do a lot.

656
00:29:55.920 --> 00:29:57.680
<v Speaker 6>Of tires to make some volume tires.

657
00:29:57.680 --> 00:29:59.519
<v Speaker 9>It's a volume and it's some of the big players

658
00:29:59.519 --> 00:30:01.160
<v Speaker 9>they do, so that's a good job. I don't want

659
00:30:01.200 --> 00:30:02.000
<v Speaker 9>to try to compete with.

660
00:30:02.039 --> 00:30:04.079
<v Speaker 7>Them, you know, I don't think. I told people today.

661
00:30:04.079 --> 00:30:07.279
<v Speaker 7>We have Bob Perry and he's with Rod Greer Jfar Cars.

662
00:30:07.319 --> 00:30:11.119
<v Speaker 7>But Bob does something, he's an expert in something. We

663
00:30:11.160 --> 00:30:13.799
<v Speaker 7>get a lot of questions about people say, should I

664
00:30:13.880 --> 00:30:16.640
<v Speaker 7>lease a vehicle? Should I buy a vehicle? What's the difference.

665
00:30:16.839 --> 00:30:19.079
<v Speaker 7>A lot of people don't even understand what a lease is.

666
00:30:19.119 --> 00:30:21.519
<v Speaker 7>To be quite honest, A lot of people make payments

667
00:30:21.519 --> 00:30:23.599
<v Speaker 7>on their car and don't realize if they own it.

668
00:30:24.440 --> 00:30:26.680
<v Speaker 7>You know, well, they don't technically own it. The bank does.

669
00:30:26.720 --> 00:30:28.880
<v Speaker 7>But they don't know if they're leasing or if they

670
00:30:28.920 --> 00:30:31.839
<v Speaker 7>actually bought in or paying for the car over time.

671
00:30:31.960 --> 00:30:33.279
<v Speaker 6>I mean, that's just the way it is.

672
00:30:33.559 --> 00:30:36.200
<v Speaker 7>Bob, is leasing a good thing or does it all

673
00:30:36.240 --> 00:30:37.400
<v Speaker 7>come down to this?

674
00:30:37.920 --> 00:30:38.599
<v Speaker 1>It depends.

675
00:30:39.400 --> 00:30:42.039
<v Speaker 15>Uh, well, I would say right now leasing probably makes

676
00:30:42.079 --> 00:30:45.039
<v Speaker 15>more sense than it ever has. You know, the concept

677
00:30:45.079 --> 00:30:48.759
<v Speaker 15>of leasing someone's taking a gamble in the future value

678
00:30:48.759 --> 00:30:49.319
<v Speaker 15>of the car.

679
00:30:49.559 --> 00:30:53.319
<v Speaker 7>Yeah, you're paying for You're paying for the time you

680
00:30:53.480 --> 00:30:55.440
<v Speaker 7>use in the car, right.

681
00:30:55.319 --> 00:30:58.559
<v Speaker 15>And so someone is gambling on the future value of

682
00:30:58.559 --> 00:31:00.400
<v Speaker 15>that car. If they're willing to do that, you should

683
00:31:00.440 --> 00:31:03.079
<v Speaker 15>let them. You have all the upside potential without the

684
00:31:03.119 --> 00:31:06.319
<v Speaker 15>downside risks. So you know, you fulfill your lease, you

685
00:31:06.680 --> 00:31:09.799
<v Speaker 15>go through the thirty six months, you're not over on miles,

686
00:31:10.440 --> 00:31:12.839
<v Speaker 15>you don't have excessive wear and tear. If the car's

687
00:31:12.880 --> 00:31:15.119
<v Speaker 15>not worth residual value, you give it back to them.

688
00:31:15.319 --> 00:31:16.960
<v Speaker 15>If it's worth residual.

689
00:31:16.519 --> 00:31:17.920
<v Speaker 9>Value or more, you may buy it.

690
00:31:18.039 --> 00:31:18.680
<v Speaker 1>You can trade it.

691
00:31:18.720 --> 00:31:21.039
<v Speaker 6>You have options, all right, So here's what we're.

692
00:31:20.920 --> 00:31:21.240
<v Speaker 9>Going to do.

693
00:31:21.279 --> 00:31:24.039
<v Speaker 7>You got any questions on leasing whatsoever? And one I'm

694
00:31:24.079 --> 00:31:27.319
<v Speaker 7>going to bring up next hour. A lot of people

695
00:31:28.519 --> 00:31:30.799
<v Speaker 7>start getting scammed when it's time to turn it in,

696
00:31:31.119 --> 00:31:33.720
<v Speaker 7>especially if they've been on a five year lease and

697
00:31:33.759 --> 00:31:36.279
<v Speaker 7>they got the car a little pre COVID or first

698
00:31:36.359 --> 00:31:38.599
<v Speaker 7>year of COVID. They go to turn it back in

699
00:31:38.799 --> 00:31:41.079
<v Speaker 7>and instead of paying the one dollar or whatever the

700
00:31:41.119 --> 00:31:44.480
<v Speaker 7>buyout happens to be, depending on how the lease was structured.

701
00:31:44.799 --> 00:31:47.559
<v Speaker 7>I mean, these companies try to screw them. Either they

702
00:31:47.640 --> 00:31:51.160
<v Speaker 7>try to charge of money, charge of money to actually

703
00:31:51.200 --> 00:31:54.599
<v Speaker 7>buy the vehicle, like eight nine hundred, one thousand dollars,

704
00:31:54.880 --> 00:31:56.880
<v Speaker 7>or they simply lie to them on the value of

705
00:31:56.920 --> 00:31:57.319
<v Speaker 7>the vehicle.

706
00:31:57.319 --> 00:31:59.960
<v Speaker 1>Would you agree with that? Not really?

707
00:32:00.160 --> 00:32:03.920
<v Speaker 15>So the least contract has a fixed buyout number of

708
00:32:03.960 --> 00:32:06.960
<v Speaker 15>the day they signed the contract. They have to abide

709
00:32:06.960 --> 00:32:09.359
<v Speaker 15>by that. So there were dealers no times that were

710
00:32:09.599 --> 00:32:10.720
<v Speaker 15>charging their dealer.

711
00:32:10.480 --> 00:32:15.559
<v Speaker 7>Hand had those calls probably once a week for about

712
00:32:15.599 --> 00:32:19.000
<v Speaker 7>a year towards the tail end of COVID, where people

713
00:32:19.000 --> 00:32:21.880
<v Speaker 7>would go for their buyout whatever's on the contract, and

714
00:32:21.960 --> 00:32:25.240
<v Speaker 7>the dealer would say, the paperwork costs one thousand dollars

715
00:32:25.279 --> 00:32:27.799
<v Speaker 7>to do. And I'll tell you one AutoNation was one

716
00:32:27.799 --> 00:32:30.359
<v Speaker 7>of them. Phil Long was one of them. They all

717
00:32:30.400 --> 00:32:33.200
<v Speaker 7>were doing it at one point. I mean it was crazy, man.

718
00:32:33.359 --> 00:32:35.799
<v Speaker 7>They were coming up, how much can you charge for docs?

719
00:32:35.960 --> 00:32:39.279
<v Speaker 7>Let's say the buyouts ten thousand dollars. Let's say that's

720
00:32:39.319 --> 00:32:41.960
<v Speaker 7>the buyout, And they say, okay, that's fine, mister major.

721
00:32:42.039 --> 00:32:44.759
<v Speaker 7>But in order for us to do that paperwork for you,

722
00:32:45.000 --> 00:32:46.720
<v Speaker 7>we charge one thousand dollars.

723
00:32:47.759 --> 00:32:50.240
<v Speaker 1>Okay. Again, they used to do that. They can't do

724
00:32:50.319 --> 00:32:51.640
<v Speaker 1>that anymore. Oh they can't.

725
00:32:51.759 --> 00:32:53.400
<v Speaker 9>No, I mean again, your buyout.

726
00:32:53.480 --> 00:32:55.599
<v Speaker 15>Well, I mean I was on a conversation without you

727
00:32:55.640 --> 00:32:58.160
<v Speaker 15>a few years ago and went through that about you know,

728
00:32:58.240 --> 00:33:00.920
<v Speaker 15>dealer handling fees a fee for this, and that's not

729
00:33:01.039 --> 00:33:03.880
<v Speaker 15>in their contract. So to the less e it's their

730
00:33:03.920 --> 00:33:06.119
<v Speaker 15>buy out. Anybody else pays it off. They can charge

731
00:33:06.119 --> 00:33:08.039
<v Speaker 15>your fees, and the dealer pays it off, they can

732
00:33:08.119 --> 00:33:08.720
<v Speaker 15>charge fees.

733
00:33:08.880 --> 00:33:13.200
<v Speaker 7>Can someone go directly to whoever they leased it from?

734
00:33:13.319 --> 00:33:15.200
<v Speaker 6>In other words, if it was an Audi like you

735
00:33:15.240 --> 00:33:16.400
<v Speaker 6>were talking about.

736
00:33:16.319 --> 00:33:19.440
<v Speaker 7>Can they go Can they bypass that dealer they bought

737
00:33:19.440 --> 00:33:22.039
<v Speaker 7>it from and go to any other dealer? Can they

738
00:33:22.039 --> 00:33:25.759
<v Speaker 7>go directly to whatever Audi's lender is, I assume like

739
00:33:25.799 --> 00:33:26.799
<v Speaker 7>AUDI Financial.

740
00:33:27.039 --> 00:33:29.039
<v Speaker 6>I mean, what's the best way to handle it?

741
00:33:29.119 --> 00:33:30.519
<v Speaker 1>So it depends on the lenders.

742
00:33:30.599 --> 00:33:32.440
<v Speaker 15>Some of them are not licensed to sell a car

743
00:33:32.480 --> 00:33:35.359
<v Speaker 15>in Colorado, so they'll refer you to one of their dealers.

744
00:33:35.400 --> 00:33:39.559
<v Speaker 7>And you're saying a dealer can no longer charge Okay,

745
00:33:39.599 --> 00:33:41.160
<v Speaker 7>how about if that dealer is not the one that

746
00:33:41.279 --> 00:33:42.880
<v Speaker 7>sold it to you, you just show up at a

747
00:33:42.920 --> 00:33:45.519
<v Speaker 7>different dealer. Doesn't matter because the contracts without it.

748
00:33:45.920 --> 00:33:46.880
<v Speaker 1>Why would they do it?

749
00:33:46.960 --> 00:33:49.519
<v Speaker 15>Why would a deal they go through that they thought

750
00:33:49.559 --> 00:33:50.000
<v Speaker 15>they could?

751
00:33:50.119 --> 00:33:51.119
<v Speaker 1>And people would pay it.

752
00:33:51.160 --> 00:33:53.200
<v Speaker 7>No, no, no, what I'm saying is now now that

753
00:33:53.240 --> 00:33:55.640
<v Speaker 7>you're not supposed to be doing that. Why if I

754
00:33:55.680 --> 00:33:58.000
<v Speaker 7>own phill long Ford and someone was turning in a

755
00:33:58.079 --> 00:34:01.319
<v Speaker 7>Ford that they bought it somewhere else, why would I

756
00:34:01.359 --> 00:34:03.880
<v Speaker 7>even want to do paperwork and put my time into

757
00:34:03.920 --> 00:34:04.759
<v Speaker 7>it for free?

758
00:34:05.119 --> 00:34:07.200
<v Speaker 6>What's the benefit to me as a dealer?

759
00:34:07.759 --> 00:34:09.760
<v Speaker 15>Well, there is none, I mean except that they can

760
00:34:09.800 --> 00:34:12.599
<v Speaker 15>try and sell you maybe a nervous contract, which is

761
00:34:12.639 --> 00:34:15.519
<v Speaker 15>like an extended warranty I got you forget financing that

762
00:34:15.559 --> 00:34:16.079
<v Speaker 15>type of thing.

763
00:34:16.480 --> 00:34:19.840
<v Speaker 7>That's it's pretty interesting. I never thought a lease would

764
00:34:19.840 --> 00:34:22.119
<v Speaker 7>be right for me, and I'll tell you why. Well,

765
00:34:22.239 --> 00:34:24.519
<v Speaker 7>there's one reason, and one reason only. I have no

766
00:34:24.599 --> 00:34:26.280
<v Speaker 7>idea how many miles I'm going to put on it.

767
00:34:26.599 --> 00:34:28.880
<v Speaker 7>I mean, I've got one car right now we probably

768
00:34:28.920 --> 00:34:32.360
<v Speaker 7>put on thirty thousand a year, and I've got another

769
00:34:32.400 --> 00:34:35.239
<v Speaker 7>car we probably put on five thousand miles a year,

770
00:34:35.400 --> 00:34:37.800
<v Speaker 7>and then another car we put on probably seven hundred

771
00:34:37.840 --> 00:34:40.119
<v Speaker 7>miles a year. So I mean, I just wouldn't even know,

772
00:34:40.519 --> 00:34:42.400
<v Speaker 7>and I didn't plan it that way. It's just the

773
00:34:42.400 --> 00:34:45.039
<v Speaker 7>way it ended up. Okay, everybody, hold on, Chad's got

774
00:34:45.079 --> 00:34:48.119
<v Speaker 7>an issue with a photo radar ticket. I'm going to

775
00:34:48.199 --> 00:34:50.599
<v Speaker 7>pin Kelly down to see if she talked to showroom

776
00:34:50.639 --> 00:34:54.000
<v Speaker 7>gridge floors. This guy had a lifetime guarantee on his flooring.

777
00:34:54.039 --> 00:34:56.440
<v Speaker 7>He decides he doesn't want to answer the phone when

778
00:34:56.440 --> 00:34:57.800
<v Speaker 7>Matt calls anymore.

779
00:34:57.400 --> 00:35:01.000
<v Speaker 6>To get warranty work that in a lot more after.

780
00:35:00.679 --> 00:35:08.400
<v Speaker 5>This, Go with a sure thing Denver's Best Roofer Excel

781
00:35:08.480 --> 00:35:09.519
<v Speaker 5>Roofing dot com.

782
00:35:09.559 --> 00:35:11.599
<v Speaker 1>You don't pay a cent until you're content.

783
00:35:14.960 --> 00:35:18.159
<v Speaker 5>Time for an insurance check up free, no obligation comparison

784
00:35:18.280 --> 00:35:21.840
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

785
00:35:21.840 --> 00:35:24.599
<v Speaker 5>of insurance companies find out now three oh three seven

786
00:35:24.559 --> 00:35:26.920
<v Speaker 5>to seven to one help. You'll think you're his only

787
00:35:27.039 --> 00:35:29.480
<v Speaker 5>customer when you choose Frank durand the real estate Man

788
00:35:29.559 --> 00:35:33.000
<v Speaker 5>dot com to list your home with Remax Alliance three

789
00:35:33.000 --> 00:35:35.320
<v Speaker 5>oh three nine two zero sixteen twenty two.

790
00:35:40.679 --> 00:35:46.079
<v Speaker 2>Ripped News. You need advice so you don't.

791
00:35:45.920 --> 00:35:50.599
<v Speaker 1>Have run as fast as we can.

792
00:35:51.920 --> 00:35:53.199
<v Speaker 2>Shooter's gonna help.

793
00:35:53.480 --> 00:35:53.840
<v Speaker 16>Come.

794
00:35:55.400 --> 00:36:00.840
<v Speaker 4>This is the Troubleshooter Show. No Tom Martinez, Welcome, Welcome

795
00:36:00.880 --> 00:36:01.400
<v Speaker 4>to the show.

796
00:36:01.320 --> 00:36:02.159
<v Speaker 6>The only show of it's kind.

797
00:36:02.159 --> 00:36:05.079
<v Speaker 7>We're here to solve problems, answer questions, take complaints.

798
00:36:05.079 --> 00:36:06.840
<v Speaker 6>Our goal in lives to make your life a little

799
00:36:06.840 --> 00:36:07.239
<v Speaker 6>bit better.

800
00:36:07.280 --> 00:36:09.800
<v Speaker 7>You've been ripped off or taking advantage of, or just

801
00:36:09.880 --> 00:36:12.679
<v Speaker 7>have a question for one of our experts on referral

802
00:36:12.679 --> 00:36:13.320
<v Speaker 7>list dot com.

803
00:36:13.360 --> 00:36:14.599
<v Speaker 6>And of course it's car Day.

804
00:36:14.840 --> 00:36:16.880
<v Speaker 7>We love when people that are into cars or have

805
00:36:17.000 --> 00:36:20.199
<v Speaker 7>car questions chime in. We can talk leases, we can

806
00:36:20.239 --> 00:36:23.119
<v Speaker 7>talk new cars, use cars, fixing cars, we can talk

807
00:36:23.199 --> 00:36:24.320
<v Speaker 7>anything about cars.

808
00:36:24.679 --> 00:36:28.000
<v Speaker 6>Three zero three seven to one, three eight two five five.

809
00:36:28.119 --> 00:36:30.800
<v Speaker 7>Now during the break, I have to ask everybody this

810
00:36:30.960 --> 00:36:32.840
<v Speaker 7>now because Kevin irritated me.

811
00:36:33.239 --> 00:36:34.320
<v Speaker 6>Kevin Call can share it.

812
00:36:34.400 --> 00:36:37.719
<v Speaker 7>In auto tech good friend been in many times, Ridgreer,

813
00:36:38.119 --> 00:36:41.920
<v Speaker 7>good FRIENDJFR cars dot com and then his buddy Bob Perry.

814
00:36:42.000 --> 00:36:45.159
<v Speaker 6>First time I'm meeting Bob today. Is a leasing expert.

815
00:36:45.000 --> 00:36:47.559
<v Speaker 7>That helps out Now, Bob real quick. So you do

816
00:36:47.639 --> 00:36:50.559
<v Speaker 7>a lot of leases or set up deals for JFR.

817
00:36:51.119 --> 00:36:54.039
<v Speaker 15>I mean yeah, mostly my customers, but I help everybody

818
00:36:54.119 --> 00:36:54.480
<v Speaker 15>with them.

819
00:36:54.519 --> 00:36:55.519
<v Speaker 1>I understand leasing.

820
00:36:55.679 --> 00:36:58.280
<v Speaker 7>So you just you're you're the leasing expert. Yeah, that's

821
00:36:58.360 --> 00:37:01.480
<v Speaker 7>very cool. So I don't know if you guys know this.

822
00:37:01.559 --> 00:37:03.559
<v Speaker 7>We were talking about Costco. A lot of people don't

823
00:37:03.559 --> 00:37:07.000
<v Speaker 7>know about costco travel and costcotravel dot com. If you

824
00:37:07.000 --> 00:37:10.320
<v Speaker 7>have a Costco card is unbelievable pricing. Suzanna and I

825
00:37:10.320 --> 00:37:13.480
<v Speaker 7>have used it numerous times. You can rent cars from there.

826
00:37:13.679 --> 00:37:16.280
<v Speaker 7>You can get just a hotel, just an airline, you

827
00:37:16.320 --> 00:37:16.760
<v Speaker 7>can get.

828
00:37:16.599 --> 00:37:17.719
<v Speaker 1>A cruise, you name it.

829
00:37:17.719 --> 00:37:21.480
<v Speaker 7>It's a travel agency. And we started talking about Costco

830
00:37:21.679 --> 00:37:24.920
<v Speaker 7>and returns. In fact, who said the eight year old mattress?

831
00:37:24.960 --> 00:37:26.440
<v Speaker 1>Who was that? Bob?

832
00:37:27.000 --> 00:37:30.400
<v Speaker 7>So you had a friend that returned a mattress years

833
00:37:30.480 --> 00:37:31.400
<v Speaker 7>later to costa.

834
00:37:31.239 --> 00:37:33.119
<v Speaker 1>Eight year old mattress and they took it back, and

835
00:37:33.159 --> 00:37:33.639
<v Speaker 1>they took.

836
00:37:33.519 --> 00:37:34.760
<v Speaker 6>It back, and that's what they do.

837
00:37:34.840 --> 00:37:37.960
<v Speaker 7>Unless it's like an appliance or small appliance, Costco will

838
00:37:38.000 --> 00:37:41.400
<v Speaker 7>take anything back. Then we started talking about and everybody

839
00:37:41.440 --> 00:37:43.840
<v Speaker 7>knows the hot dog deal. It's a buck fifty. You

840
00:37:43.920 --> 00:37:46.440
<v Speaker 7>get that almost foot long hot dog or whatever it is.

841
00:37:46.440 --> 00:37:50.119
<v Speaker 7>It's delicious yet quarter pounder. And then you get a

842
00:37:50.159 --> 00:37:52.400
<v Speaker 7>coke or whatever drink you want. You can't beat out

843
00:37:52.440 --> 00:37:55.199
<v Speaker 7>a buck fifty. And then the pizza pizzas maybe a

844
00:37:55.199 --> 00:37:56.239
<v Speaker 7>couple bucks.

845
00:37:55.880 --> 00:37:58.000
<v Speaker 9>Delicious slice pizza either or.

846
00:37:57.960 --> 00:38:00.000
<v Speaker 6>You get a whole pizza for a round ten bucks.

847
00:38:00.119 --> 00:38:00.360
<v Speaker 17>Yep.

848
00:38:01.239 --> 00:38:05.840
<v Speaker 7>But then we started talking no, you went off the edge.

849
00:38:06.079 --> 00:38:08.800
<v Speaker 7>Costco did something that irritated the hell out of me.

850
00:38:08.880 --> 00:38:12.199
<v Speaker 7>Probably about three months ago they started putting the best

851
00:38:12.280 --> 00:38:15.679
<v Speaker 7>chickens in the world in a plastic bag instead of

852
00:38:15.719 --> 00:38:20.519
<v Speaker 7>that nice, beautiful plastic container with the sea through lids

853
00:38:20.559 --> 00:38:23.239
<v Speaker 7>so you could see the beautiful bird under there and

854
00:38:23.320 --> 00:38:26.760
<v Speaker 7>the skin all glistening, and the juices and it was

855
00:38:26.920 --> 00:38:33.360
<v Speaker 7>just the most beautiful chicken masterpiece ever. Now now they

856
00:38:33.400 --> 00:38:36.119
<v Speaker 7>basically put it in a ziplock that you can't see through.

857
00:38:36.199 --> 00:38:38.360
<v Speaker 7>You don't even know what you're getting anymore. And I

858
00:38:38.519 --> 00:38:41.000
<v Speaker 7>think the chicken tastes different. I don't like it in

859
00:38:41.039 --> 00:38:41.800
<v Speaker 7>a bag at all.

860
00:38:41.920 --> 00:38:44.519
<v Speaker 6>And Kevin's like, gosh, stell a chicken.

861
00:38:44.679 --> 00:38:45.559
<v Speaker 1>Chicken is a chicken.

862
00:38:45.840 --> 00:38:48.039
<v Speaker 9>You can see through the bag, and it's less plastic.

863
00:38:48.320 --> 00:38:48.920
<v Speaker 1>What do you mean?

864
00:38:49.480 --> 00:38:53.039
<v Speaker 6>Okay, how about when it spills onto your cars?

865
00:38:53.280 --> 00:38:55.239
<v Speaker 9>The plastic thing pops off when it's.

866
00:38:55.079 --> 00:39:00.639
<v Speaker 6>In your No, it doesn't. I never had that problem ever. Everybody,

867
00:39:00.760 --> 00:39:01.800
<v Speaker 6>everybody out.

868
00:39:01.599 --> 00:39:05.840
<v Speaker 7>There knows the Costco chicken was way better, way better

869
00:39:06.239 --> 00:39:09.199
<v Speaker 7>in the plastic container. I don't care who you are, Bride,

870
00:39:09.199 --> 00:39:12.760
<v Speaker 7>what do you think, Oh, don't lie, don't lie.

871
00:39:13.320 --> 00:39:14.519
<v Speaker 9>You know, have nothing to do with this.

872
00:39:19.719 --> 00:39:21.360
<v Speaker 1>What are you talking about?

873
00:39:21.840 --> 00:39:24.360
<v Speaker 9>He's talking about tears me four ninety nine for the ticking.

874
00:39:24.440 --> 00:39:26.679
<v Speaker 9>Put anything you want? You don't know, you can't.

875
00:39:26.960 --> 00:39:29.880
<v Speaker 7>Didn't you like it better in the plastic container? Why

876
00:39:29.920 --> 00:39:34.719
<v Speaker 7>are you crying? Why the hell are you crying?

877
00:39:34.960 --> 00:39:40.960
<v Speaker 18>Well, you know, my dad always says, whether it's dark

878
00:39:41.039 --> 00:39:43.559
<v Speaker 18>meat or white meat, it's all just chicken.

879
00:39:43.639 --> 00:39:45.000
<v Speaker 9>And you take that however you want.

880
00:39:46.760 --> 00:39:47.000
<v Speaker 1>Check?

881
00:39:47.800 --> 00:39:51.320
<v Speaker 7>Okay, would you rather okay? Would you rather eat a chicken?

882
00:39:51.679 --> 00:39:52.920
<v Speaker 1>Here? Here's a good example.

883
00:39:53.039 --> 00:39:55.840
<v Speaker 7>Okay, would you rather eat a chicken off of a

884
00:39:55.880 --> 00:39:58.119
<v Speaker 7>plate or off of a sidewalk?

885
00:39:58.760 --> 00:40:00.519
<v Speaker 6>That's probably a better You.

886
00:40:02.000 --> 00:40:06.320
<v Speaker 19>Don't like it when Costco or anybody changes anything, that's

887
00:40:06.400 --> 00:40:07.119
<v Speaker 19>your problem.

888
00:40:07.320 --> 00:40:09.400
<v Speaker 9>What if they gave you a twenty five cent discount

889
00:40:09.400 --> 00:40:10.480
<v Speaker 9>with that'd make you happy?

890
00:40:11.440 --> 00:40:16.119
<v Speaker 7>Well, no time, big plastic container bag, I go the

891
00:40:16.159 --> 00:40:19.440
<v Speaker 7>other way. I'm actually willing to spend an extra quarter

892
00:40:19.840 --> 00:40:23.480
<v Speaker 7>to keep the big plastic How do you think of that?

893
00:40:23.480 --> 00:40:26.719
<v Speaker 9>That surprised me? Your yes, I didn't think there? Shit

894
00:40:26.840 --> 00:40:27.840
<v Speaker 9>it all right?

895
00:40:27.880 --> 00:40:30.119
<v Speaker 7>Three O three seven one three A two five five.

896
00:40:30.159 --> 00:40:32.639
<v Speaker 7>Hey Chad, what's going on with this photo? Radar man?

897
00:40:34.360 --> 00:40:36.599
<v Speaker 17>Hey Mark, thanks for taking my call, real.

898
00:40:36.519 --> 00:40:39.840
<v Speaker 7>Quick, Chad, real real quick. On the chicken container? Would

899
00:40:39.880 --> 00:40:43.719
<v Speaker 7>you rather have. Would you rather eat a Costco chicken

900
00:40:43.760 --> 00:40:46.920
<v Speaker 7>that came in a beautiful, just beautiful container with a

901
00:40:47.039 --> 00:40:49.800
<v Speaker 7>see through lid on top that none of the juices

902
00:40:49.800 --> 00:40:51.800
<v Speaker 7>would come out and you can see that skin, it

903
00:40:51.800 --> 00:40:55.079
<v Speaker 7>looks all delicious and just the whole thing. Or would

904
00:40:55.119 --> 00:40:57.239
<v Speaker 7>you rather have like an old bird in a bag?

905
00:40:59.039 --> 00:40:59.199
<v Speaker 3>Well?

906
00:40:59.280 --> 00:41:01.960
<v Speaker 17>I didn't really have an opinion until you started describing

907
00:41:02.000 --> 00:41:04.920
<v Speaker 17>the glistening skin, And now I'm with you one hundred percent.

908
00:41:04.800 --> 00:41:06.880
<v Speaker 7>Thank you, Thank you, Chad. What's going on with this

909
00:41:06.920 --> 00:41:09.159
<v Speaker 7>photo radar ticket? Where was it from?

910
00:41:10.039 --> 00:41:11.159
<v Speaker 1>Uh Ton of Morrison?

911
00:41:11.400 --> 00:41:13.280
<v Speaker 17>And just you know, start out, I don't really have

912
00:41:13.440 --> 00:41:16.199
<v Speaker 17>an issue necessarily with photo radar tickets to begin with.

913
00:41:16.360 --> 00:41:20.960
<v Speaker 17>I do, that's cool, But the I don't really like

914
00:41:20.960 --> 00:41:23.119
<v Speaker 17>the way the Colorado law is written.

915
00:41:24.960 --> 00:41:25.880
<v Speaker 8>I guess the law when.

916
00:41:25.800 --> 00:41:29.360
<v Speaker 17>I'm researching this doesn't require like photo ID for proof

917
00:41:29.360 --> 00:41:32.239
<v Speaker 17>of who is driving, and so they tend they send

918
00:41:32.320 --> 00:41:35.079
<v Speaker 17>the ticket just to the registered owner. Yeah, and in

919
00:41:35.119 --> 00:41:38.760
<v Speaker 17>my case, the vehicle in question here is registered to

920
00:41:38.800 --> 00:41:41.119
<v Speaker 17>both my wife and I, So I don't even really

921
00:41:41.159 --> 00:41:43.719
<v Speaker 17>understand how they meet preponderance evidence here.

922
00:41:44.079 --> 00:41:46.199
<v Speaker 7>It doesn't even matter because what you have right there

923
00:41:46.320 --> 00:41:48.199
<v Speaker 7>is a warning I'm not looking at it, but you

924
00:41:48.320 --> 00:41:51.480
<v Speaker 7>never took service on this, have you?

925
00:41:51.519 --> 00:41:53.119
<v Speaker 17>No, that's correct, But I am going to go in

926
00:41:53.199 --> 00:41:55.239
<v Speaker 17>and contact it because I don't like the principle of it.

927
00:41:55.320 --> 00:41:58.719
<v Speaker 7>Well, but even even listen to what I'm going to

928
00:41:58.800 --> 00:42:01.480
<v Speaker 7>say here, the fact, if you haven't had service.

929
00:42:01.199 --> 00:42:03.440
<v Speaker 6>Yet, I don't know what you would do with it.

930
00:42:04.039 --> 00:42:07.280
<v Speaker 7>I'm not going to say who, but somebody that's talking

931
00:42:07.360 --> 00:42:10.400
<v Speaker 7>right now has probably had twenty of them from Greenwood

932
00:42:10.480 --> 00:42:13.119
<v Speaker 7>Village over the years, and every single one of them

933
00:42:13.480 --> 00:42:16.159
<v Speaker 7>ended up in the trash can. And I never got

934
00:42:16.159 --> 00:42:19.480
<v Speaker 7>served on any of them. Now, if they actually personally

935
00:42:19.519 --> 00:42:23.199
<v Speaker 7>served me on one, or possibly by registered mail, and

936
00:42:23.280 --> 00:42:26.360
<v Speaker 7>someone in my household signed for it, then I would

937
00:42:26.519 --> 00:42:28.760
<v Speaker 7>show up to court and contest it with the court date.

938
00:42:29.039 --> 00:42:31.119
<v Speaker 6>What you have right now, and I'd like to.

939
00:42:31.039 --> 00:42:34.559
<v Speaker 7>See a copy of it, is most likely nothing more

940
00:42:34.599 --> 00:42:37.320
<v Speaker 7>than a please pay us this amount. There's nothing to

941
00:42:37.519 --> 00:42:41.280
<v Speaker 7>enforce it. There's no judge, there's no jury, there's no

942
00:42:41.440 --> 00:42:44.159
<v Speaker 7>anything but a please pay this right now.

943
00:42:44.280 --> 00:42:45.239
<v Speaker 1>Does that make sense?

944
00:42:46.639 --> 00:42:47.760
<v Speaker 3>Oh? It makes total sense.

945
00:42:47.800 --> 00:42:49.800
<v Speaker 17>And I think the law even says that they can't

946
00:42:49.840 --> 00:42:53.000
<v Speaker 17>send you to collections until you're personally served. So I

947
00:42:53.079 --> 00:42:53.800
<v Speaker 17>understand that.

948
00:42:54.440 --> 00:42:56.719
<v Speaker 7>My point is I don't think they're going to personally

949
00:42:56.800 --> 00:43:01.039
<v Speaker 7>serve you either. Yeah, so I wouldn't know you anything

950
00:43:01.320 --> 00:43:04.360
<v Speaker 7>unless if you got served. Now, for everybody out there listening, though,

951
00:43:04.639 --> 00:43:08.760
<v Speaker 7>there's there's that's we're talking about a photo radar ticket

952
00:43:08.800 --> 00:43:09.440
<v Speaker 7>in Morrison.

953
00:43:09.719 --> 00:43:11.320
<v Speaker 6>There's some places.

954
00:43:10.840 --> 00:43:13.360
<v Speaker 7>I'm not sure if Denver's doing it now where you

955
00:43:13.519 --> 00:43:15.719
<v Speaker 7>might be able to get service by mail.

956
00:43:16.039 --> 00:43:17.000
<v Speaker 6>And then the other thing.

957
00:43:17.079 --> 00:43:19.719
<v Speaker 7>Don't forget if you're on like E four seventy or

958
00:43:19.760 --> 00:43:23.239
<v Speaker 7>I seventy and crossover the double lines, that's a completely

959
00:43:23.280 --> 00:43:26.000
<v Speaker 7>different deal. They don't have to serve you on those.

960
00:43:26.079 --> 00:43:29.000
<v Speaker 7>They can make your life miserable. But we're talking about

961
00:43:29.000 --> 00:43:31.800
<v Speaker 7>a photo radar ticket in Morrison right now.

962
00:43:33.159 --> 00:43:33.519
<v Speaker 9>Yeah.

963
00:43:34.079 --> 00:43:36.679
<v Speaker 17>Well, well, my specific question I guess on this is

964
00:43:36.719 --> 00:43:38.719
<v Speaker 17>I do plan on contesting it, just because I mean,

965
00:43:38.719 --> 00:43:40.679
<v Speaker 17>the forty bucks, I don't really care about one way

966
00:43:40.719 --> 00:43:41.000
<v Speaker 17>or the other.

967
00:43:41.079 --> 00:43:45.760
<v Speaker 7>But why contest it if you don't have to contest it.

968
00:43:45.800 --> 00:43:47.079
<v Speaker 6>I'm not understanding you.

969
00:43:48.639 --> 00:43:51.840
<v Speaker 17>Because I don't like the principle of the law, because

970
00:43:51.880 --> 00:43:54.880
<v Speaker 17>they what the law says is that I mean that

971
00:43:54.960 --> 00:43:59.079
<v Speaker 17>they may ask you to prove that you weren't driving,

972
00:43:59.199 --> 00:44:01.320
<v Speaker 17>rather than the other onund and I guess I have

973
00:44:01.360 --> 00:44:03.320
<v Speaker 17>a question about that. Is that even here?

974
00:44:03.440 --> 00:44:07.599
<v Speaker 7>Here's what I'd like to do, Kelly or Shannon Tell Kelly,

975
00:44:07.639 --> 00:44:09.119
<v Speaker 7>I'd like to get Joela's er on.

976
00:44:09.320 --> 00:44:09.719
<v Speaker 1>Hold on.

977
00:44:09.760 --> 00:44:12.239
<v Speaker 7>I want to get one of our criminal defense attorneys on.

978
00:44:12.360 --> 00:44:14.599
<v Speaker 7>I want to make sure some of the rules haven't changed.

979
00:44:14.760 --> 00:44:16.760
<v Speaker 7>But what I really want to get through to you, Chad,

980
00:44:16.800 --> 00:44:18.280
<v Speaker 7>and I could be wrong. That's why we're going to

981
00:44:18.360 --> 00:44:20.480
<v Speaker 7>get an attorney on. But if it's the same way

982
00:44:20.519 --> 00:44:23.519
<v Speaker 7>it was a year ago that ticket for Morrison, I

983
00:44:23.719 --> 00:44:26.719
<v Speaker 7>personally and this isn't legal advice by any means, but

984
00:44:26.800 --> 00:44:29.599
<v Speaker 7>we're gonna get legal advice. I'd toss it in the trash.

985
00:44:29.800 --> 00:44:31.920
<v Speaker 7>I don't think it's worth the paper it's printed on.

986
00:44:32.199 --> 00:44:34.400
<v Speaker 7>I don't think they can do a damn thing about

987
00:44:34.400 --> 00:44:38.599
<v Speaker 7>that ticket, unless if they personally serve you, which that

988
00:44:38.679 --> 00:44:40.960
<v Speaker 7>would cost him more than what the hell the ticket

989
00:44:41.000 --> 00:44:43.679
<v Speaker 7>would be at full price. That's why it never happens.

990
00:44:43.719 --> 00:44:45.440
<v Speaker 7>But hold on, I want to put you on hold.

991
00:44:45.599 --> 00:44:47.440
<v Speaker 7>We're gonna get Joseph A. LA's era up.

992
00:44:47.480 --> 00:44:47.760
<v Speaker 1>Plus.

993
00:44:47.880 --> 00:44:51.239
<v Speaker 7>Mike has a comment on the photo Radar ticket. Wayne's

994
00:44:51.239 --> 00:44:55.000
<v Speaker 7>got a problem with insurance. One line open three zero

995
00:44:55.159 --> 00:44:56.840
<v Speaker 7>three Martino.

996
00:45:02.159 --> 00:45:05.440
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

997
00:45:05.559 --> 00:45:08.199
<v Speaker 5>dot com. You don't pay a cent until you're content.

998
00:45:11.559 --> 00:45:14.760
<v Speaker 5>Time for an insurance checkup free, no obligation. In comparison,

999
00:45:14.880 --> 00:45:18.440
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1000
00:45:18.440 --> 00:45:21.159
<v Speaker 5>of insurance companies find out now three all three seven

1001
00:45:21.199 --> 00:45:21.760
<v Speaker 5>to seven to one.

1002
00:45:21.880 --> 00:45:22.119
<v Speaker 1>Help.

1003
00:45:22.280 --> 00:45:24.920
<v Speaker 5>You'll think you're his only customer when you choose Frank

1004
00:45:25.000 --> 00:45:27.440
<v Speaker 5>durand the real estate Man dot com to list your

1005
00:45:27.480 --> 00:45:30.599
<v Speaker 5>home with Remax Alliance three all three nine two zero

1006
00:45:30.760 --> 00:45:35.880
<v Speaker 5>sixteen twenty two.

1007
00:45:35.960 --> 00:45:38.639
<v Speaker 7>All right, folks, three oh three seven one three eight

1008
00:45:38.719 --> 00:45:41.079
<v Speaker 7>two five five, you've been ripped off for taking advantage

1009
00:45:41.119 --> 00:45:43.000
<v Speaker 7>of we have one line open. I want to get

1010
00:45:43.079 --> 00:45:46.480
<v Speaker 7>right back to this. It's a very interesting question photo Radar.

1011
00:45:46.840 --> 00:45:49.199
<v Speaker 7>I've got Joe Lazara and I'm going to bring Joe

1012
00:45:49.239 --> 00:45:52.599
<v Speaker 7>up Joseph criminal defense attorney. And it's not like he's

1013
00:45:52.599 --> 00:45:54.840
<v Speaker 7>going to do traffic tickets. Look, man, this guy's a

1014
00:45:54.880 --> 00:45:57.960
<v Speaker 7>real deal. If you find yourself with the DUI, you

1015
00:45:58.039 --> 00:46:02.679
<v Speaker 7>find yourself in trouble. Maybe could be anything domestic violence, assault,

1016
00:46:02.719 --> 00:46:05.000
<v Speaker 7>Maybe you get into a bar fight, maybe you were accused,

1017
00:46:05.000 --> 00:46:07.800
<v Speaker 7>maybe you're innocent, It doesn't matter. You want Joe as

1018
00:46:07.840 --> 00:46:09.559
<v Speaker 7>there as simple as that. You got to have someone

1019
00:46:09.599 --> 00:46:11.559
<v Speaker 7>to talk to you. So I got him up as

1020
00:46:11.559 --> 00:46:13.880
<v Speaker 7>our expert. But Joe, I want to ask you about

1021
00:46:13.880 --> 00:46:18.119
<v Speaker 7>something about photo radar. Right now, I realize if you're

1022
00:46:18.159 --> 00:46:20.559
<v Speaker 7>on C four seventy and you cross over into the

1023
00:46:20.599 --> 00:46:24.480
<v Speaker 7>express lanes, they have new rules for that where pretty much,

1024
00:46:24.679 --> 00:46:27.239
<v Speaker 7>if you want to be able to reregister your car,

1025
00:46:28.920 --> 00:46:31.559
<v Speaker 7>you're basically in trouble. You're gonna end up paying the ticket,

1026
00:46:31.920 --> 00:46:33.599
<v Speaker 7>most likely one way or another.

1027
00:46:33.639 --> 00:46:34.679
<v Speaker 1>Would you agree with that?

1028
00:46:37.039 --> 00:46:39.480
<v Speaker 20>Don't pay right when you get that notice or within

1029
00:46:39.519 --> 00:46:40.800
<v Speaker 20>that acceptable range.

1030
00:46:40.960 --> 00:46:41.639
<v Speaker 1>They double it.

1031
00:46:41.800 --> 00:46:44.000
<v Speaker 7>They double it. That's right, And they kind of carved

1032
00:46:44.039 --> 00:46:45.559
<v Speaker 7>out certain rules.

1033
00:46:45.159 --> 00:46:45.760
<v Speaker 1>For that.

1034
00:46:47.360 --> 00:46:47.880
<v Speaker 8>Exactly.

1035
00:46:48.320 --> 00:46:51.199
<v Speaker 6>And it was tricky as hell. Let's put it like

1036
00:46:51.239 --> 00:46:51.559
<v Speaker 6>it is.

1037
00:46:52.000 --> 00:46:55.079
<v Speaker 7>The state of Colorado did something that I think's tricky

1038
00:46:55.079 --> 00:46:55.400
<v Speaker 7>as hell.

1039
00:46:55.480 --> 00:46:58.960
<v Speaker 8>But whatever, I've already got one.

1040
00:46:59.320 --> 00:47:01.519
<v Speaker 1>You did that so funny. Did you pay it?

1041
00:47:01.559 --> 00:47:04.639
<v Speaker 7>As an attorney, if anybody could fight it, it would

1042
00:47:04.679 --> 00:47:05.960
<v Speaker 7>be you. Did you pay it?

1043
00:47:06.960 --> 00:47:07.320
<v Speaker 8>I did.

1044
00:47:07.400 --> 00:47:10.840
<v Speaker 20>I looked into it and then it was legit as like,

1045
00:47:11.039 --> 00:47:12.280
<v Speaker 20>it is just not worth my time.

1046
00:47:12.320 --> 00:47:13.119
<v Speaker 9>I just sent him the.

1047
00:47:13.079 --> 00:47:16.239
<v Speaker 7>Check exactly, and like you said, if you don't, if

1048
00:47:16.239 --> 00:47:20.480
<v Speaker 7>you don't follow the rules, what's amazing is it's statutory.

1049
00:47:20.559 --> 00:47:24.280
<v Speaker 7>They actually passed laws over exactly.

1050
00:47:23.840 --> 00:47:26.199
<v Speaker 6>What we're talking about. They went that far on this.

1051
00:47:26.559 --> 00:47:29.360
<v Speaker 7>So if you do fight it, unlike other things which

1052
00:47:29.400 --> 00:47:35.199
<v Speaker 7>I found, Joe, you're pretty much guilty until you prove

1053
00:47:35.320 --> 00:47:38.119
<v Speaker 7>yourself innocent, unlike pretty much anything else.

1054
00:47:38.199 --> 00:47:39.559
<v Speaker 6>Is that a good way to sum it up?

1055
00:47:40.559 --> 00:47:41.000
<v Speaker 8>Exactly?

1056
00:47:41.039 --> 00:47:43.079
<v Speaker 1>I think that's perfect now now.

1057
00:47:43.119 --> 00:47:45.159
<v Speaker 7>But what we're talking about right now, and I'm going

1058
00:47:45.239 --> 00:47:49.559
<v Speaker 7>to bring chat up, he got a photo radar ticket

1059
00:47:50.000 --> 00:47:54.519
<v Speaker 7>in Morrison. Now the last time, I'm not gonna say

1060
00:47:54.599 --> 00:47:59.320
<v Speaker 7>last time, Suzanne got a photo radar ticket, she balled

1061
00:47:59.360 --> 00:48:01.960
<v Speaker 7>it up and talked, lost it in the trash from Centennial.

1062
00:48:02.239 --> 00:48:06.400
<v Speaker 7>She was never served, nor in person, nor by registered mail,

1063
00:48:06.519 --> 00:48:10.519
<v Speaker 7>never served, and nothing ever became of it for years

1064
00:48:10.519 --> 00:48:14.800
<v Speaker 7>and years. What now, I'm not asking necessarily, how does

1065
00:48:14.840 --> 00:48:19.880
<v Speaker 7>it work with a photo radar ticket in most jurisdictions, now, Joe?

1066
00:48:21.119 --> 00:48:24.880
<v Speaker 20>Exactly, if if you don't pay the fine, they have

1067
00:48:25.000 --> 00:48:27.760
<v Speaker 20>to personally serve you, are they going to go to

1068
00:48:27.800 --> 00:48:32.320
<v Speaker 20>that effort? Denver May They'll charge an additional fee for

1069
00:48:32.400 --> 00:48:35.280
<v Speaker 20>personal service. You'll then have a coord date in which

1070
00:48:35.320 --> 00:48:38.320
<v Speaker 20>to appear. But a lot of the jurisdictions are just

1071
00:48:38.599 --> 00:48:39.679
<v Speaker 20>simply hoping.

1072
00:48:39.400 --> 00:48:40.280
<v Speaker 9>That you pay.

1073
00:48:40.440 --> 00:48:42.519
<v Speaker 7>They're not going to out, they're not gonna put the

1074
00:48:42.559 --> 00:48:45.119
<v Speaker 7>money out there to try to personally serve us a

1075
00:48:45.119 --> 00:48:46.320
<v Speaker 7>bottom line.

1076
00:48:46.840 --> 00:48:50.719
<v Speaker 8>Exactly, it's that becomes and then and then.

1077
00:48:50.719 --> 00:48:51.280
<v Speaker 1>So and then.

1078
00:48:51.360 --> 00:48:53.159
<v Speaker 7>Here's what I was trying to explain to Chad, and

1079
00:48:53.199 --> 00:48:55.360
<v Speaker 7>I think you're doing a little better better of it.

1080
00:48:55.400 --> 00:48:57.159
<v Speaker 7>I told him if it was me, I just throw

1081
00:48:57.199 --> 00:48:59.880
<v Speaker 7>it in the trash, like we talked about. But I

1082
00:49:00.199 --> 00:49:03.000
<v Speaker 7>think if he tries to contest it, and I'm sure

1083
00:49:03.039 --> 00:49:05.199
<v Speaker 7>there's some way on that notice to say, hey, if

1084
00:49:05.239 --> 00:49:05.880
<v Speaker 7>you didn't.

1085
00:49:05.599 --> 00:49:06.400
<v Speaker 6>Do it, call here.

1086
00:49:06.639 --> 00:49:08.920
<v Speaker 7>I think all that does is put them on the radar,

1087
00:49:09.280 --> 00:49:11.039
<v Speaker 7>meaning then they might come serve them.

1088
00:49:11.079 --> 00:49:12.280
<v Speaker 6>What do you think about that.

1089
00:49:13.599 --> 00:49:17.039
<v Speaker 20>I think that's more likely, absolutely, because now they're doing

1090
00:49:17.079 --> 00:49:20.639
<v Speaker 20>more work, they're looking at your case specifically, versus the

1091
00:49:20.840 --> 00:49:22.920
<v Speaker 20>hundreds that they write every single day.

1092
00:49:23.079 --> 00:49:25.800
<v Speaker 7>Chad, All I'm saying to me it's basically a phishing

1093
00:49:25.920 --> 00:49:29.199
<v Speaker 7>scheme by the town of Morrison or Centennial. And I

1094
00:49:29.280 --> 00:49:31.280
<v Speaker 7>know all these people out there listening are like, you

1095
00:49:31.360 --> 00:49:33.719
<v Speaker 7>need to shut up here. No, I'm telling you how

1096
00:49:33.760 --> 00:49:37.480
<v Speaker 7>it is man. First of all, I don't think it's constitutional,

1097
00:49:37.559 --> 00:49:40.320
<v Speaker 7>but that's a whole different argument. I don't think a

1098
00:49:40.440 --> 00:49:43.280
<v Speaker 7>camera can show up and testify against you. So I

1099
00:49:43.280 --> 00:49:46.400
<v Speaker 7>don't feel bad for these communities trying to rip off

1100
00:49:46.440 --> 00:49:48.880
<v Speaker 7>their own people. But Chad, do you have any questions

1101
00:49:48.880 --> 00:49:50.920
<v Speaker 7>for our attorney?

1102
00:49:51.239 --> 00:49:53.880
<v Speaker 17>Well, I do, and I agree with everything you're saying.

1103
00:49:53.920 --> 00:49:56.239
<v Speaker 17>I mean, this is more about the principle to me.

1104
00:49:57.159 --> 00:49:59.920
<v Speaker 6>Because the law, you're going to principle yourself right into

1105
00:50:00.079 --> 00:50:01.679
<v Speaker 6>paying that ticket. But keep going.

1106
00:50:03.320 --> 00:50:07.280
<v Speaker 17>Well, maybe that's fine, it says I'm looking at the

1107
00:50:07.440 --> 00:50:10.960
<v Speaker 17>Colorado State website here, the state and local governments may

1108
00:50:11.000 --> 00:50:14.039
<v Speaker 17>not require that a registered owner of the vehicle disclose

1109
00:50:14.079 --> 00:50:17.119
<v Speaker 17>the identity of the driver of the vehicle, but registered

1110
00:50:17.199 --> 00:50:20.559
<v Speaker 17>vehicle owners may be required to submit evidence that the

1111
00:50:20.559 --> 00:50:22.679
<v Speaker 17>owner was not the driver at the time of the

1112
00:50:22.719 --> 00:50:27.039
<v Speaker 17>alleged violation. Like that sounds you have to prove yourself innocent,

1113
00:50:27.119 --> 00:50:29.559
<v Speaker 17>not the other way around. So I mean, I just

1114
00:50:29.599 --> 00:50:32.480
<v Speaker 17>have an issue with that principally. Now, in this case, specifically,

1115
00:50:32.960 --> 00:50:34.800
<v Speaker 17>the car is registered to both.

1116
00:50:34.719 --> 00:50:35.400
<v Speaker 11>My wife and I.

1117
00:50:35.760 --> 00:50:36.639
<v Speaker 1>Both my wife and.

1118
00:50:36.559 --> 00:50:39.440
<v Speaker 17>I drive it, and so they don't have a picture

1119
00:50:39.519 --> 00:50:40.960
<v Speaker 17>of who the driver is.

1120
00:50:40.960 --> 00:50:41.880
<v Speaker 1>So I don't.

1121
00:50:42.440 --> 00:50:43.760
<v Speaker 17>I mean, am I going to be in a situation

1122
00:50:43.840 --> 00:50:46.079
<v Speaker 17>I go and contest this where I just say, look,

1123
00:50:46.239 --> 00:50:48.159
<v Speaker 17>I don't know who was driving.

1124
00:50:48.280 --> 00:50:51.920
<v Speaker 6>Prove it, you know, Joe, any thoughts on that, Yeah,

1125
00:50:52.440 --> 00:50:56.280
<v Speaker 6>that photo should depict who the driver is?

1126
00:50:56.280 --> 00:50:58.320
<v Speaker 20>Is that male female should get spacial features?

1127
00:50:58.679 --> 00:50:59.320
<v Speaker 8>It doesn't.

1128
00:51:00.119 --> 00:51:02.559
<v Speaker 7>You can contest that you have a defense then, but

1129
00:51:02.639 --> 00:51:05.159
<v Speaker 7>why would you go through all these headaches of having

1130
00:51:05.199 --> 00:51:07.159
<v Speaker 7>to show up in court in front of a judge

1131
00:51:07.400 --> 00:51:11.119
<v Speaker 7>and some camera expert that operates photo radar or whatever

1132
00:51:12.079 --> 00:51:14.599
<v Speaker 7>to say that when you can simply throw it in

1133
00:51:14.760 --> 00:51:17.000
<v Speaker 7>the trash.

1134
00:51:17.360 --> 00:51:19.280
<v Speaker 17>Well, it's like I said, it's the principle of the thing.

1135
00:51:19.320 --> 00:51:22.000
<v Speaker 17>If they want to go through the process, and I've got.

1136
00:51:21.960 --> 00:51:23.840
<v Speaker 13>Some time on my hands, guess what they can go.

1137
00:51:23.840 --> 00:51:25.639
<v Speaker 17>Through the process. They want to bring in a photo

1138
00:51:25.760 --> 00:51:26.480
<v Speaker 17>radar expert.

1139
00:51:26.639 --> 00:51:29.320
<v Speaker 1>I gever, But I get it. The law.

1140
00:51:30.239 --> 00:51:32.079
<v Speaker 17>Here's the thing is the law says that they don't

1141
00:51:32.079 --> 00:51:34.960
<v Speaker 17>have according to Morrison, that they don't The law doesn't

1142
00:51:35.000 --> 00:51:37.519
<v Speaker 17>require them to have photoproof of who the driver is.

1143
00:51:37.599 --> 00:51:40.320
<v Speaker 7>Yeah, and that, Chad, I get you. Listen, man, you're right.

1144
00:51:40.440 --> 00:51:42.760
<v Speaker 7>I'm not going to argue you're not right, and principle,

1145
00:51:42.760 --> 00:51:44.519
<v Speaker 7>you're right. But what I have to tell you is

1146
00:51:45.000 --> 00:51:47.880
<v Speaker 7>I don't understand what you're trying to do with this point.

1147
00:51:48.079 --> 00:51:51.079
<v Speaker 7>To me, it makes zero sense. I understand you want

1148
00:51:51.079 --> 00:51:53.079
<v Speaker 7>to stand up for it and all that stuff. It

1149
00:51:53.119 --> 00:51:55.239
<v Speaker 7>would be like if I wrote you a letter. Let's

1150
00:51:55.280 --> 00:51:58.360
<v Speaker 7>forget it's Morrison. I wrote you a letter. Hey, Chad,

1151
00:51:58.400 --> 00:52:01.679
<v Speaker 7>it's Mark Major. You owe me three hundred dollars. Just

1152
00:52:01.719 --> 00:52:03.920
<v Speaker 7>out of the blue, you open it up. What are

1153
00:52:03.920 --> 00:52:05.880
<v Speaker 7>you going to do for the principle of the matter,

1154
00:52:05.920 --> 00:52:08.280
<v Speaker 7>are you're going to try to defend yourself that you

1155
00:52:08.280 --> 00:52:10.679
<v Speaker 7>don't owe me three hundred dollars. If you don't, let's

1156
00:52:10.679 --> 00:52:12.760
<v Speaker 7>say you never heard of me before, never saw me.

1157
00:52:12.960 --> 00:52:15.000
<v Speaker 7>You open up a letter that says, hey, you owe.

1158
00:52:14.800 --> 00:52:15.719
<v Speaker 6>Three hundred dollars.

1159
00:52:16.199 --> 00:52:19.559
<v Speaker 7>Why would you even engage? There's no purpose. I do

1160
00:52:19.679 --> 00:52:22.679
<v Speaker 7>appreciate the call, Joe. I want to ask you something though,

1161
00:52:22.719 --> 00:52:26.039
<v Speaker 7>man I saw over the last holiday. I think it

1162
00:52:26.079 --> 00:52:29.719
<v Speaker 7>was state patroller, maybe Douglas County was setting up Those

1163
00:52:30.079 --> 00:52:34.639
<v Speaker 7>checkpoints are checkpoints to the letter of.

1164
00:52:34.639 --> 00:52:35.719
<v Speaker 1>The law in Colorado.

1165
00:52:36.000 --> 00:52:39.039
<v Speaker 7>Are DUI checkpoints perfectly legal?

1166
00:52:40.719 --> 00:52:41.360
<v Speaker 21>They are.

1167
00:52:41.920 --> 00:52:45.079
<v Speaker 20>There's a whole bunch of different requirements that be S

1168
00:52:45.119 --> 00:52:47.960
<v Speaker 20>eight or the police department has to meet before they're

1169
00:52:48.000 --> 00:52:52.159
<v Speaker 20>deemed legal. As long as they provide that and follow

1170
00:52:52.199 --> 00:52:56.039
<v Speaker 20>the cross their keys and dot their eyes, they're perfectly legal.

1171
00:52:56.079 --> 00:52:56.519
<v Speaker 8>And they do.

1172
00:52:57.280 --> 00:53:00.519
<v Speaker 7>Let me give you a scenario that someone asked me about.

1173
00:53:00.599 --> 00:53:04.559
<v Speaker 7>Let's say I twenty five. If you exit Lincoln, or

1174
00:53:04.599 --> 00:53:06.760
<v Speaker 7>if you exit wherever, I don't care where it is,

1175
00:53:07.119 --> 00:53:10.880
<v Speaker 7>you exit, and they have a checkpoint set up close

1176
00:53:10.960 --> 00:53:12.400
<v Speaker 7>to their I mean, I don't even know where they

1177
00:53:12.400 --> 00:53:14.480
<v Speaker 7>set these up. Honestly, I don't think I've ever seen

1178
00:53:14.519 --> 00:53:17.480
<v Speaker 7>an active checkpoint except on the news, but wherever they

1179
00:53:17.519 --> 00:53:20.440
<v Speaker 7>set it up. If someone's driving up to the checkpoint

1180
00:53:20.800 --> 00:53:24.480
<v Speaker 7>and they turn around, does that give probable cause in

1181
00:53:24.519 --> 00:53:26.920
<v Speaker 7>and of itself for one of the cops to hop

1182
00:53:26.960 --> 00:53:28.360
<v Speaker 7>in the car and come pull you over.

1183
00:53:29.800 --> 00:53:34.280
<v Speaker 20>They have to provide notice for you to avoid the checkpoint.

1184
00:53:34.440 --> 00:53:36.119
<v Speaker 7>Oh wait a minute, Wait a minute, So they have

1185
00:53:36.239 --> 00:53:38.880
<v Speaker 7>to actually announce checkpoint coming up.

1186
00:53:39.960 --> 00:53:43.320
<v Speaker 20>Yeah, there has to be something that notifies you that

1187
00:53:43.400 --> 00:53:47.920
<v Speaker 20>there's a checkpoint, let's say on Parker and Lincoln, so

1188
00:53:47.960 --> 00:53:51.760
<v Speaker 20>you can avoid that by getting off on the exit

1189
00:53:51.800 --> 00:53:52.400
<v Speaker 20>above that, or.

1190
00:53:52.480 --> 00:53:54.920
<v Speaker 7>So when I asked you the initial question, that's a

1191
00:53:55.000 --> 00:53:58.400
<v Speaker 7>perfect example of one of the things they have to

1192
00:53:58.440 --> 00:54:02.280
<v Speaker 7>do to make a checkpoint are legal, right.

1193
00:54:02.280 --> 00:54:04.960
<v Speaker 20>They have to provide notice, they have to provide an opportunity,

1194
00:54:05.119 --> 00:54:06.519
<v Speaker 20>you know what, avoid the checkpoint.

1195
00:54:06.920 --> 00:54:09.840
<v Speaker 7>That's kind of crazy because, okay, you know, I'm a

1196
00:54:09.880 --> 00:54:12.159
<v Speaker 7>realist here. If someone had maybe a beer or two

1197
00:54:12.199 --> 00:54:14.519
<v Speaker 7>a dinner and they see it, they might just get

1198
00:54:14.559 --> 00:54:18.079
<v Speaker 7>nervous and avoid the checkpoint. But somebody that's just hammered

1199
00:54:18.119 --> 00:54:21.039
<v Speaker 7>out of their mind that shouldn't even be near a car,

1200
00:54:21.159 --> 00:54:24.000
<v Speaker 7>let alone driving a car, might not even realize that.

1201
00:54:24.159 --> 00:54:27.000
<v Speaker 6>Sign was there to avoid the check point, right.

1202
00:54:27.960 --> 00:54:31.079
<v Speaker 10>Right exactly, Driver to the checkpoint.

1203
00:54:31.119 --> 00:54:33.159
<v Speaker 7>All right, So let me ask you another question while

1204
00:54:33.159 --> 00:54:34.920
<v Speaker 7>I have you. I love throwing this stuff at you.

1205
00:54:35.320 --> 00:54:39.320
<v Speaker 7>So you get pulled over and I don't care if

1206
00:54:39.320 --> 00:54:41.800
<v Speaker 7>you've been drinking or not, but the cop asks you

1207
00:54:42.599 --> 00:54:46.199
<v Speaker 7>have you been drinking? Or even a cop going, do

1208
00:54:46.239 --> 00:54:47.599
<v Speaker 7>you know how fast you are going?

1209
00:54:47.639 --> 00:54:47.840
<v Speaker 1>Now?

1210
00:54:47.880 --> 00:54:50.320
<v Speaker 7>I know that one's a trick because then all of

1211
00:54:50.360 --> 00:54:53.400
<v Speaker 7>a sudden you're admitting to speeding. But let's actually say,

1212
00:54:53.440 --> 00:54:56.000
<v Speaker 7>if they pull you over and then they ask you

1213
00:54:56.159 --> 00:54:59.039
<v Speaker 7>have you been drinking today? Do you have to answer?

1214
00:54:59.199 --> 00:54:59.920
<v Speaker 7>Can you lie?

1215
00:55:00.159 --> 00:55:01.320
<v Speaker 6>Should you tell the truth?

1216
00:55:01.559 --> 00:55:04.239
<v Speaker 7>I mean I realize everything's a little different, But how

1217
00:55:04.239 --> 00:55:06.800
<v Speaker 7>about a scenario where you only had one glass of

1218
00:55:06.840 --> 00:55:09.679
<v Speaker 7>wine and you just left Magiano's or wherever.

1219
00:55:11.400 --> 00:55:13.559
<v Speaker 20>Yeah, I mean, I always think there's this fine line,

1220
00:55:13.599 --> 00:55:16.840
<v Speaker 20>but once you admit to drinking, that opens the door

1221
00:55:16.960 --> 00:55:21.920
<v Speaker 20>to their further investigation. If it's one drink, you're fine.

1222
00:55:22.280 --> 00:55:26.039
<v Speaker 20>But if you've had several and you admit to having

1223
00:55:26.239 --> 00:55:30.119
<v Speaker 20>just two, they're going to get into that dui investigation.

1224
00:55:30.159 --> 00:55:32.400
<v Speaker 20>They're going to get you out doing roadside How you

1225
00:55:32.639 --> 00:55:33.159
<v Speaker 20>go from there?

1226
00:55:33.320 --> 00:55:33.519
<v Speaker 5>Is it?

1227
00:55:33.559 --> 00:55:35.800
<v Speaker 7>At that point if you said, for example, yeah, I

1228
00:55:35.920 --> 00:55:38.440
<v Speaker 7>just I had a couple beers at dinner or whatever

1229
00:55:38.480 --> 00:55:40.639
<v Speaker 7>it happened to be. If you said that, does that

1230
00:55:40.800 --> 00:55:43.280
<v Speaker 7>basically also give them permission to search your vehicle?

1231
00:55:43.320 --> 00:55:45.239
<v Speaker 1>At that point, they.

1232
00:55:45.079 --> 00:55:48.599
<v Speaker 20>Can't search your vehicle un less money. You give them

1233
00:55:48.599 --> 00:55:52.239
<v Speaker 20>permission or two if they're impounding it, they can do

1234
00:55:52.280 --> 00:55:54.559
<v Speaker 20>an inventory search or they get a want.

1235
00:55:54.760 --> 00:55:58.920
<v Speaker 7>Okay, all right, folks out there, listen. I can't speak

1236
00:55:59.039 --> 00:56:04.079
<v Speaker 7>more highly of a defense attorney than Joela's era. Joe

1237
00:56:04.119 --> 00:56:05.639
<v Speaker 7>I say it all the time in your spots.

1238
00:56:05.719 --> 00:56:06.320
<v Speaker 1>I do for you.

1239
00:56:06.679 --> 00:56:10.199
<v Speaker 6>He knows the judges, he knows the other side, the prosecution,

1240
00:56:10.599 --> 00:56:12.519
<v Speaker 6>he knows how to cut the best deal if you

1241
00:56:12.599 --> 00:56:15.079
<v Speaker 6>are guilty, and if you think you're going to cut

1242
00:56:15.119 --> 00:56:18.440
<v Speaker 6>a deal with a prosecutor, you're just stupid. I'll just

1243
00:56:18.480 --> 00:56:19.079
<v Speaker 6>put it like that.

1244
00:56:19.440 --> 00:56:21.519
<v Speaker 7>You need a good attorney that knows the people. That's

1245
00:56:21.599 --> 00:56:25.239
<v Speaker 7>Joseph Ale's era. Please write this number down. This is

1246
00:56:25.280 --> 00:56:27.599
<v Speaker 7>one of the numbers, and I mean this. When you

1247
00:56:27.679 --> 00:56:30.480
<v Speaker 7>do get in trouble and you're in handcuffs, you don't

1248
00:56:30.519 --> 00:56:33.760
<v Speaker 7>want to be sitting there trying to google the closest attorney.

1249
00:56:33.960 --> 00:56:36.679
<v Speaker 7>You want someone that we have known for years and

1250
00:56:36.800 --> 00:56:40.039
<v Speaker 7>years that will fight his ass off for you, to

1251
00:56:40.159 --> 00:56:42.719
<v Speaker 7>get you off if you're innocent, or to get you

1252
00:56:42.840 --> 00:56:46.079
<v Speaker 7>the best deal possible. Joseph Ale's era, thank you for

1253
00:56:46.119 --> 00:56:48.159
<v Speaker 7>coming on as always. Man, I appreciate it.

1254
00:56:48.239 --> 00:56:49.679
<v Speaker 8>Joe, thank you, appreciate it.

1255
00:56:49.840 --> 00:56:53.199
<v Speaker 7>Three oh three four two nine sixty two hundred. Put

1256
00:56:53.239 --> 00:56:58.360
<v Speaker 7>it in your phone. Joelazara Lazzi three zero three four

1257
00:56:58.440 --> 00:57:01.599
<v Speaker 7>two nine sixty two on. I gotta take a break.

1258
00:57:01.599 --> 00:57:04.280
<v Speaker 7>We're gonna come back. John's got a comment on the

1259
00:57:04.280 --> 00:57:08.079
<v Speaker 7>photo radar tickets. Wayne's got an issue with insurance, and

1260
00:57:08.119 --> 00:57:11.320
<v Speaker 7>that's about it. Hold tight, one line open, three zero

1261
00:57:11.400 --> 00:57:17.039
<v Speaker 7>three Martino.

1262
00:57:18.000 --> 00:57:21.239
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

1263
00:57:21.360 --> 00:57:23.960
<v Speaker 5>dot com. You don't pay a cent until you're content.

1264
00:57:27.360 --> 00:57:30.559
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

1265
00:57:30.679 --> 00:57:34.239
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1266
00:57:34.239 --> 00:57:36.960
<v Speaker 5>of insurance companies find out now three all three seven

1267
00:57:37.000 --> 00:57:39.360
<v Speaker 5>to seven to one help. You'll think you're his only

1268
00:57:39.440 --> 00:57:41.920
<v Speaker 5>customer when you choose Frank durand the real estate Man

1269
00:57:41.960 --> 00:57:45.400
<v Speaker 5>dot com to list your home with Remax Alliance three

1270
00:57:45.400 --> 00:57:47.519
<v Speaker 5>all three nine two zero sixteen twenty two.

1271
00:57:48.159 --> 00:57:50.639
<v Speaker 7>You know, Suzanne and I have been traveling quite a bit,

1272
00:57:50.679 --> 00:57:52.400
<v Speaker 7>so there's a lot of calls we haven't heard. So

1273
00:57:52.519 --> 00:57:55.679
<v Speaker 7>Kevin was asking me during the break if I knew

1274
00:57:55.719 --> 00:57:57.880
<v Speaker 7>an update on a certain call that I miss and

1275
00:57:58.000 --> 00:58:00.599
<v Speaker 7>I cannot believe what I just heard.

1276
00:58:01.000 --> 00:58:02.480
<v Speaker 6>I can't believe it. So I'm gonna ask.

1277
00:58:02.559 --> 00:58:05.920
<v Speaker 7>I'm gonna ask Kevin and Rod Greer which AFR cars

1278
00:58:06.320 --> 00:58:07.719
<v Speaker 7>actually heard the same call?

1279
00:58:07.760 --> 00:58:08.559
<v Speaker 6>Why we were out.

1280
00:58:08.960 --> 00:58:11.079
<v Speaker 7>So the story goes like this, and if you guys

1281
00:58:11.079 --> 00:58:14.840
<v Speaker 7>heard this, I find this. I actually find it hard

1282
00:58:14.880 --> 00:58:19.360
<v Speaker 7>to believe. It's this crazy. It is old guy wife died,

1283
00:58:19.719 --> 00:58:22.760
<v Speaker 7>I mean older guy wife died. Vet the whole bit

1284
00:58:22.880 --> 00:58:26.719
<v Speaker 7>Man Colorado Springs. According to what I was just told,

1285
00:58:27.480 --> 00:58:30.559
<v Speaker 7>he's got a Sianna Van. He wants to trade the

1286
00:58:30.599 --> 00:58:33.960
<v Speaker 7>Sianna Van in on a Mercedes and basically go to

1287
00:58:34.039 --> 00:58:36.599
<v Speaker 7>California to spend the rest of his life.

1288
00:58:36.880 --> 00:58:37.400
<v Speaker 6>Old guy.

1289
00:58:38.480 --> 00:58:42.159
<v Speaker 7>What happens is he ends up with a loan on

1290
00:58:42.199 --> 00:58:45.920
<v Speaker 7>the Mercedes. He had equity in the Sienna.

1291
00:58:46.159 --> 00:58:46.400
<v Speaker 9>Yep.

1292
00:58:47.199 --> 00:58:49.480
<v Speaker 7>He decides he doesn't want to do it because he

1293
00:58:49.519 --> 00:58:52.599
<v Speaker 7>can't afford the payments. How long after did he decide?

1294
00:58:52.679 --> 00:58:53.119
<v Speaker 9>A month?

1295
00:58:53.400 --> 00:58:56.039
<v Speaker 1>A month later he can't make the payment.

1296
00:58:56.960 --> 00:59:00.280
<v Speaker 7>Yeah, he had his payment coupon. He brings it back

1297
00:59:00.679 --> 00:59:02.679
<v Speaker 7>and says, I can't afford it. Can I get out

1298
00:59:02.719 --> 00:59:02.960
<v Speaker 7>of this?

1299
00:59:03.360 --> 00:59:03.599
<v Speaker 9>Right?

1300
00:59:03.960 --> 00:59:07.239
<v Speaker 7>They say yes? And here's how it ended up. Listen

1301
00:59:07.280 --> 00:59:11.000
<v Speaker 7>to what I'm going to say. The Sianna had zero

1302
00:59:11.119 --> 00:59:13.960
<v Speaker 7>ode on. It completely paid off. Correct, Yes, according to

1303
00:59:14.000 --> 00:59:16.239
<v Speaker 7>the call. According to the call, and in the call

1304
00:59:16.719 --> 00:59:20.599
<v Speaker 7>was actually an attorney that was trying to help him out. Yes, okay,

1305
00:59:20.800 --> 00:59:24.400
<v Speaker 7>So phillng Ford or Phil Long? I'm sorry, Phill Long.

1306
00:59:24.480 --> 00:59:26.920
<v Speaker 7>What is it Mercedes or is it still called Ford?

1307
00:59:26.960 --> 00:59:27.559
<v Speaker 1>What is it?

1308
00:59:29.639 --> 00:59:32.199
<v Speaker 7>I think it's Mercedes Benz in Colorado we're gonna find out.

1309
00:59:32.480 --> 00:59:32.639
<v Speaker 9>Yep.

1310
00:59:32.800 --> 00:59:34.960
<v Speaker 7>So but here's what happens. The old guy goes back

1311
00:59:35.000 --> 00:59:37.599
<v Speaker 7>to him. He ends up with his old car back,

1312
00:59:37.840 --> 00:59:40.920
<v Speaker 7>no Mercedes. You say, well, that's great. No, it's not

1313
00:59:41.039 --> 00:59:44.760
<v Speaker 7>great because you guess what, He's got a thirty four thousand,

1314
00:59:44.920 --> 00:59:46.000
<v Speaker 7>thirty nine.

1315
00:59:46.400 --> 00:59:50.400
<v Speaker 6>He's got a thirty nine thousand dollars loan and his

1316
00:59:50.599 --> 00:59:54.559
<v Speaker 6>Sienna back no Mercedes anymore. So he went there with

1317
00:59:54.679 --> 00:59:57.440
<v Speaker 6>the Sianna that was paid off, and he left with

1318
00:59:57.599 --> 01:00:01.239
<v Speaker 6>the exact same Sianna that he had paid off with

1319
01:00:01.400 --> 01:00:05.840
<v Speaker 6>the loan for thirty nine thousand dollars. I've just my

1320
01:00:05.880 --> 01:00:06.760
<v Speaker 6>head's going to explode.

1321
01:00:06.880 --> 01:00:07.880
<v Speaker 9>They have to pay the sales tex.

1322
01:00:08.159 --> 01:00:10.679
<v Speaker 1>I know exactly what dealership this is.

1323
01:00:11.039 --> 01:00:13.880
<v Speaker 7>I want to talk about these guys until my head explodes,

1324
01:00:14.159 --> 01:00:16.719
<v Speaker 7>because if this is true, not one of them should

1325
01:00:16.760 --> 01:00:19.280
<v Speaker 7>be able to sleep down there, and if they can sleep,

1326
01:00:19.360 --> 01:00:20.559
<v Speaker 7>they should all burn in hell.

1327
01:00:20.880 --> 01:00:22.920
<v Speaker 6>I mean simple as that they should burn in hell.

1328
01:00:23.159 --> 01:00:26.920
<v Speaker 6>I have never in my life, out of twenty plus

1329
01:00:27.039 --> 01:00:31.320
<v Speaker 6>years on this show, I have never heard anything that egregious,

1330
01:00:31.519 --> 01:00:34.199
<v Speaker 6>with the exception of people that just take money and

1331
01:00:34.360 --> 01:00:37.239
<v Speaker 6>just outright leave. I mean, like, don't do anything, but

1332
01:00:37.440 --> 01:00:39.119
<v Speaker 6>you know what they did.

1333
01:00:39.119 --> 01:00:41.960
<v Speaker 7>Worse than that, they did that, they stole twenty thousand

1334
01:00:42.000 --> 01:00:45.440
<v Speaker 7>dollars in equity from them. In my opinion, they stole,

1335
01:00:45.760 --> 01:00:49.119
<v Speaker 7>if the story's correct, twenty thousand dollars in equity, Suzanne,

1336
01:00:49.159 --> 01:00:51.239
<v Speaker 7>Can you look up at call notes. I want to

1337
01:00:51.280 --> 01:00:54.039
<v Speaker 7>figure out if Tom gave that to anybody. That is

1338
01:00:54.079 --> 01:00:56.239
<v Speaker 7>one of those things I do not want to drop

1339
01:00:56.280 --> 01:00:58.840
<v Speaker 7>the ball on. And if it's fill long Ford, I'm

1340
01:00:58.840 --> 01:01:02.079
<v Speaker 7>going to give them free commerce until they make it right. Hey,

1341
01:01:02.199 --> 01:01:04.000
<v Speaker 7>and look at it that way for long I mean,

1342
01:01:04.039 --> 01:01:06.400
<v Speaker 7>you're gonna get free commercials out of it. But let's

1343
01:01:06.400 --> 01:01:11.960
<v Speaker 7>find out maybe maybe maybe I don't even know, do you?

1344
01:01:12.159 --> 01:01:12.840
<v Speaker 1>Honest to god?

1345
01:01:12.920 --> 01:01:15.119
<v Speaker 6>Heard that was his story, right, and she was very

1346
01:01:15.119 --> 01:01:15.639
<v Speaker 6>well supposed.

1347
01:01:15.679 --> 01:01:17.320
<v Speaker 9>She was definitely an attorney.

1348
01:01:16.920 --> 01:01:20.119
<v Speaker 6>Rod and you heard the same thing as a car dealer.

1349
01:01:20.159 --> 01:01:22.320
<v Speaker 6>What the hell are you thinking when you hear stuff

1350
01:01:22.360 --> 01:01:22.599
<v Speaker 6>like this?

1351
01:01:24.920 --> 01:01:28.119
<v Speaker 18>It was a sad story. Oh my god, it wasn't illegal.

1352
01:01:28.519 --> 01:01:29.840
<v Speaker 18>I want to make sure that's clear.

1353
01:01:30.559 --> 01:01:31.599
<v Speaker 1>You know what, I don't know.

1354
01:01:31.760 --> 01:01:34.960
<v Speaker 6>Listen, I'm not an attorney. I'm not going to say

1355
01:01:34.960 --> 01:01:35.719
<v Speaker 6>it was illegal.

1356
01:01:35.960 --> 01:01:39.960
<v Speaker 7>In my opinion, it's the most immoral and possibly illegal.

1357
01:01:40.320 --> 01:01:42.960
<v Speaker 7>I mean, let's face it, the guy's an older guy.

1358
01:01:43.039 --> 01:01:45.239
<v Speaker 7>He might not be in his right mind. I don't

1359
01:01:45.280 --> 01:01:47.800
<v Speaker 7>know if he's if someone's got a directive over him.

1360
01:01:48.000 --> 01:01:50.199
<v Speaker 6>I don't know any of that stuff. So I can't

1361
01:01:50.239 --> 01:01:51.199
<v Speaker 6>say it's not illegal.

1362
01:01:51.400 --> 01:01:53.719
<v Speaker 7>But if the story's true, I can say they're the

1363
01:01:53.719 --> 01:01:57.519
<v Speaker 7>biggest bums in the world. They really should burn in hell. Literally,

1364
01:01:57.559 --> 01:02:02.599
<v Speaker 7>they should burn in hell. John's got to comment on

1365
01:02:02.679 --> 01:02:04.199
<v Speaker 7>photo radar tickets.

1366
01:02:04.199 --> 01:02:08.119
<v Speaker 22>Go ahead, John, Actually, I just have a question on

1367
01:02:08.199 --> 01:02:09.559
<v Speaker 22>the red light cameras.

1368
01:02:10.159 --> 01:02:12.159
<v Speaker 11>Do you treat those the same way or yeah?

1369
01:02:12.280 --> 01:02:17.440
<v Speaker 7>Same exactly? Once again, once again, this isn't legal advice,

1370
01:02:17.519 --> 01:02:20.360
<v Speaker 7>but yes, yes, you teach them the same way. If

1371
01:02:20.360 --> 01:02:22.840
<v Speaker 7>you get served, you have to show, you have to

1372
01:02:22.880 --> 01:02:26.360
<v Speaker 7>go to court. Now, some municipalities, I believe Denver, I

1373
01:02:26.400 --> 01:02:29.119
<v Speaker 7>think they can actually serve you by registered mail. So

1374
01:02:29.199 --> 01:02:32.000
<v Speaker 7>if you sign the little green slip, you receive service.

1375
01:02:32.199 --> 01:02:34.599
<v Speaker 7>But if they don't serve you, to the best of

1376
01:02:34.599 --> 01:02:37.360
<v Speaker 7>my knowledge, and of course, Joe Lazzara, the attorney we

1377
01:02:37.519 --> 01:02:39.840
<v Speaker 7>just talked to, I mean that's that you don't you

1378
01:02:39.920 --> 01:02:42.239
<v Speaker 7>just throw it away, don't even put yourself on the

1379
01:02:42.320 --> 01:02:45.360
<v Speaker 7>radar man, why do.

1380
01:02:45.400 --> 01:02:49.320
<v Speaker 6>You have one? Let's be yeah, John, let's get down

1381
01:02:49.360 --> 01:02:50.199
<v Speaker 6>to brass tax here.

1382
01:02:50.239 --> 01:02:50.920
<v Speaker 1>Do you have one?

1383
01:02:52.119 --> 01:02:52.400
<v Speaker 9>Yes?

1384
01:02:52.599 --> 01:02:54.800
<v Speaker 6>And what does it say? Can you actually send us

1385
01:02:54.800 --> 01:02:55.480
<v Speaker 6>a picture of it?

1386
01:02:57.679 --> 01:02:58.079
<v Speaker 1>Actually?

1387
01:02:58.159 --> 01:02:59.079
<v Speaker 17>No, not right now?

1388
01:02:59.159 --> 01:03:03.199
<v Speaker 6>Okay, Well what is say? Basically? Does it say you're

1389
01:03:03.280 --> 01:03:05.400
<v Speaker 6>in court? Or send in the money?

1390
01:03:06.320 --> 01:03:07.880
<v Speaker 17>This is said sending the money.

1391
01:03:08.199 --> 01:03:08.719
<v Speaker 1>Yeah.

1392
01:03:08.760 --> 01:03:11.719
<v Speaker 7>Well, once again, you know, I'm not too up on

1393
01:03:11.840 --> 01:03:16.159
<v Speaker 7>Colorado springs, but I'm pretty sure in Colorado you have

1394
01:03:16.280 --> 01:03:19.800
<v Speaker 7>to serve someone in order to prove them guilty and

1395
01:03:19.840 --> 01:03:21.639
<v Speaker 7>make them show up to court. I mean, that's kind

1396
01:03:21.639 --> 01:03:25.880
<v Speaker 7>of the way it is. Man, Okay, all right, thank

1397
01:03:25.920 --> 01:03:28.360
<v Speaker 7>you sir. Three oh three seven one three A two

1398
01:03:28.400 --> 01:03:30.599
<v Speaker 7>five five. We have a couple lines open. I just

1399
01:03:30.639 --> 01:03:35.280
<v Speaker 7>can't believe that that last deal. I just can't believe it. Mike,

1400
01:03:35.360 --> 01:03:36.880
<v Speaker 7>what is your comment on the radar?

1401
01:03:38.840 --> 01:03:38.960
<v Speaker 3>So?

1402
01:03:40.039 --> 01:03:43.280
<v Speaker 11>I saw a news article on box thirty one, and

1403
01:03:43.760 --> 01:03:47.280
<v Speaker 11>I believe last month they changed the law on photo

1404
01:03:47.400 --> 01:03:51.599
<v Speaker 11>radar and photo red light tickets. It's State Bill twenty

1405
01:03:51.639 --> 01:03:56.039
<v Speaker 11>three DASH two hundred, which says that they will serve

1406
01:03:56.079 --> 01:03:57.599
<v Speaker 11>you by first class mail.

1407
01:03:57.880 --> 01:03:59.840
<v Speaker 8>Okay, they will not serve you in person.

1408
01:04:00.920 --> 01:04:04.599
<v Speaker 11>They will send it to the registered owner whose address

1409
01:04:04.719 --> 01:04:08.440
<v Speaker 11>is on file. If that's not the right address, tough.

1410
01:04:08.280 --> 01:04:11.440
<v Speaker 7>Doo doo, and I know, I know when it comes

1411
01:04:11.519 --> 01:04:15.159
<v Speaker 7>to crossing the double lines. You're absolutely correct. I've read

1412
01:04:15.239 --> 01:04:17.360
<v Speaker 7>all of that. What is that Senate bill? So when

1413
01:04:17.400 --> 01:04:18.760
<v Speaker 7>I take a break, I can look at.

1414
01:04:18.719 --> 01:04:24.679
<v Speaker 11>It twenty three two hundred and this affects photo red

1415
01:04:24.760 --> 01:04:29.639
<v Speaker 11>light tickets and photo radar tickets in every jurisdiction in Colorado.

1416
01:04:29.840 --> 01:04:31.039
<v Speaker 1>I'm going to take a look at that.

1417
01:04:32.599 --> 01:04:37.079
<v Speaker 11>The fines just keep going up until they can turn

1418
01:04:37.159 --> 01:04:40.679
<v Speaker 11>you over to a collection agency for collection.

1419
01:04:40.800 --> 01:04:41.679
<v Speaker 1>Okay, and then what.

1420
01:04:44.400 --> 01:04:46.960
<v Speaker 11>Then you get to deal with the debt collectors?

1421
01:04:47.280 --> 01:04:51.239
<v Speaker 6>Well, okay, but we're still not We're still not getting

1422
01:04:51.280 --> 01:04:52.519
<v Speaker 6>back to the main thing. Okay.

1423
01:04:52.559 --> 01:04:55.599
<v Speaker 7>So then you're dealing with the debt collector. Okay, So

1424
01:04:55.639 --> 01:04:58.199
<v Speaker 7>you don't answer the phone when they call. They can't

1425
01:04:58.239 --> 01:05:02.239
<v Speaker 7>go out and just tackle your or credit report without

1426
01:05:02.320 --> 01:05:05.400
<v Speaker 7>it without getting a judgment at some point. So I mean,

1427
01:05:05.480 --> 01:05:06.800
<v Speaker 7>then what what what happens?

1428
01:05:06.800 --> 01:05:07.000
<v Speaker 1>Then?

1429
01:05:07.239 --> 01:05:09.880
<v Speaker 6>Can you not register your car? I mean, where are

1430
01:05:09.920 --> 01:05:10.400
<v Speaker 6>the teeth?

1431
01:05:12.719 --> 01:05:16.639
<v Speaker 11>Well, I'm not sure because this is just a news article.

1432
01:05:16.719 --> 01:05:19.880
<v Speaker 11>I got you, but I would think that at some

1433
01:05:20.039 --> 01:05:22.920
<v Speaker 11>point a judgment is built into this process.

1434
01:05:22.960 --> 01:05:25.440
<v Speaker 7>Well, I'm going to look up that SB twenty three

1435
01:05:25.599 --> 01:05:28.599
<v Speaker 7>dash two hundred and we'll talk about it after this. Hey,

1436
01:05:28.599 --> 01:05:31.880
<v Speaker 7>I appreciate that information, though, man, I really do, so

1437
01:05:32.039 --> 01:05:34.159
<v Speaker 7>thank you for that, and I'm going to look at

1438
01:05:34.159 --> 01:05:36.400
<v Speaker 7>that over the break. Three oh three seven one three

1439
01:05:36.719 --> 01:05:39.760
<v Speaker 7>eight two five five. Hey Wayne, real quick, what is

1440
01:05:39.840 --> 01:05:42.639
<v Speaker 7>your issue with insurance so I can think about it?

1441
01:05:44.679 --> 01:05:47.039
<v Speaker 12>Well, I'm with All State Insurance. I was trying to

1442
01:05:47.039 --> 01:05:51.119
<v Speaker 12>get a new quote. Okay, policy was up yep, and

1443
01:05:51.280 --> 01:05:55.400
<v Speaker 12>wanted to get a better rate, and they falsely reported

1444
01:05:55.880 --> 01:05:59.400
<v Speaker 12>me as an accident on my license that my wife

1445
01:05:59.440 --> 01:05:59.800
<v Speaker 12>had had.

1446
01:06:00.000 --> 01:06:01.000
<v Speaker 6>Oh that's interesting.

1447
01:06:01.039 --> 01:06:04.039
<v Speaker 7>Hold on, let's get Brian Burns up for that, folks,

1448
01:06:04.400 --> 01:06:07.239
<v Speaker 7>because I think that has happened more than you know.

1449
01:06:07.519 --> 01:06:10.920
<v Speaker 7>We had a situation where I think it was my

1450
01:06:11.239 --> 01:06:14.679
<v Speaker 7>son got a ticket and it was showing up under me.

1451
01:06:15.639 --> 01:06:17.960
<v Speaker 7>I'm pretty sure that's how it was years ago, and

1452
01:06:18.000 --> 01:06:20.679
<v Speaker 7>I think Compass did help me get through it, so

1453
01:06:20.800 --> 01:06:22.360
<v Speaker 7>we should be able to figure that out.

1454
01:06:22.400 --> 01:06:22.800
<v Speaker 1>Hold tight.

1455
01:06:22.880 --> 01:06:25.800
<v Speaker 6>Three oh three seven one three eight two five five.

1456
01:06:30.840 --> 01:06:34.119
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel roofing

1457
01:06:34.199 --> 01:06:34.800
<v Speaker 5>dot com.

1458
01:06:34.840 --> 01:06:38.039
<v Speaker 1>You don't pay a cent until you're content than.

1459
01:06:40.239 --> 01:06:43.400
<v Speaker 5>Time for an insurance check up free no obligation comparison

1460
01:06:43.559 --> 01:06:47.119
<v Speaker 5>call Compass insurance paying too much your coverage at dozens

1461
01:06:47.119 --> 01:06:49.840
<v Speaker 5>of insurance companies find out now three oh three seven

1462
01:06:49.880 --> 01:06:52.199
<v Speaker 5>to seven to one help. You'll think you're his only

1463
01:06:52.320 --> 01:06:54.760
<v Speaker 5>customer when you choose Frank durand the real estate man

1464
01:06:54.800 --> 01:06:58.280
<v Speaker 5>dot com to list your home with Remax Alliance three

1465
01:06:58.280 --> 01:07:03.199
<v Speaker 5>oh three nine two zero sixteen twenty two.

1466
01:07:02.400 --> 01:07:04.960
<v Speaker 6>All right three three seven one three A two five five.

1467
01:07:05.000 --> 01:07:08.039
<v Speaker 6>I looked up that SB twenty three Dash two hundred. Man,

1468
01:07:08.079 --> 01:07:09.000
<v Speaker 6>there's a lot to it.

1469
01:07:10.119 --> 01:07:13.280
<v Speaker 7>I don't know if Morrison, for example, has done any

1470
01:07:13.360 --> 01:07:16.480
<v Speaker 7>of this, but before they basically got to create what

1471
01:07:16.519 --> 01:07:19.280
<v Speaker 7>they want to call a corridor, and a corridor means

1472
01:07:19.280 --> 01:07:22.719
<v Speaker 7>a place where you can actually not have to have

1473
01:07:22.840 --> 01:07:25.480
<v Speaker 7>what we would refer to as regular service.

1474
01:07:25.880 --> 01:07:28.079
<v Speaker 6>But it does change the law.

1475
01:07:28.679 --> 01:07:33.519
<v Speaker 7>This twenty three SB twenty three Dash two hundred did

1476
01:07:33.639 --> 01:07:38.039
<v Speaker 7>change the law under very specific times when a notice

1477
01:07:38.079 --> 01:07:41.559
<v Speaker 7>of violation for civil penalty, and that's what most of

1478
01:07:41.599 --> 01:07:46.679
<v Speaker 7>these red lighters, speeding cameras things are if the registered

1479
01:07:46.800 --> 01:07:51.840
<v Speaker 7>owner of the vehicle fails to request hearing. What's interesting

1480
01:07:52.000 --> 01:07:55.519
<v Speaker 7>is the municipality had to do quite a bit of

1481
01:07:55.599 --> 01:07:57.920
<v Speaker 7>different things in order to set up what I would

1482
01:07:57.920 --> 01:08:02.000
<v Speaker 7>refer to as these corridors. Again like post permanent signs

1483
01:08:02.400 --> 01:08:06.239
<v Speaker 7>in a conspicuous place not fewer than three hundred feet

1484
01:08:06.280 --> 01:08:09.159
<v Speaker 7>before the beginning of a corridor in a permanent sign

1485
01:08:09.440 --> 01:08:12.559
<v Speaker 7>fewer than three hundred feet after. They had to illustrate

1486
01:08:12.679 --> 01:08:16.880
<v Speaker 7>data collected within the last five years of accidents, crashes, speedings,

1487
01:08:16.920 --> 01:08:20.520
<v Speaker 7>reckless driving. In other words, they can't do this just everywhere,

1488
01:08:21.039 --> 01:08:25.560
<v Speaker 7>and municipalities have to do this to implement these corridors,

1489
01:08:25.600 --> 01:08:29.279
<v Speaker 7>they have to publish a report, so I highly doubt

1490
01:08:29.359 --> 01:08:30.800
<v Speaker 7>Morrison has done any of this.

1491
01:08:31.000 --> 01:08:34.239
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

1492
01:08:34.359 --> 01:08:34.960
<v Speaker 5>dot com.

1493
01:08:35.000 --> 01:08:37.000
<v Speaker 1>You don't pay a cent until you're content.

1494
01:08:40.359 --> 01:08:43.560
<v Speaker 5>Time for an insurance check up free no obligation comparison

1495
01:08:43.680 --> 01:08:47.239
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1496
01:08:47.279 --> 01:08:50.119
<v Speaker 5>of insurance companies find out now three three seven to

1497
01:08:50.119 --> 01:08:52.920
<v Speaker 5>seven to one help. You'll think you're his only customer

1498
01:08:52.960 --> 01:08:55.199
<v Speaker 5>when you choose Frank durand the real estate Man dot

1499
01:08:55.239 --> 01:08:58.720
<v Speaker 5>com to list your home with Remax Alliance three three

1500
01:08:58.840 --> 01:09:00.760
<v Speaker 5>nine two zero sixteen twenty two.

1501
01:09:06.000 --> 01:09:11.279
<v Speaker 2>Ripped up News need advice who you don't have?

1502
01:09:13.560 --> 01:09:15.960
<v Speaker 3>Come running just as fast as you can.

1503
01:09:16.840 --> 01:09:19.159
<v Speaker 2>Shooter's gonna help me come.

1504
01:09:20.720 --> 01:09:26.039
<v Speaker 4>This is the Troubleshooter Show now, Tom Martinez, welcome my

1505
01:09:26.119 --> 01:09:27.920
<v Speaker 4>friends to the only show of it'skind.

1506
01:09:27.960 --> 01:09:31.079
<v Speaker 6>We're here to solve problems, answer questions, take complaints, try

1507
01:09:31.119 --> 01:09:31.640
<v Speaker 6>to make.

1508
01:09:31.520 --> 01:09:33.600
<v Speaker 7>Your life a little bit better. I heard a story

1509
01:09:33.680 --> 01:09:37.000
<v Speaker 7>last hour that I missed on the show. Susanne and

1510
01:09:37.079 --> 01:09:40.520
<v Speaker 7>I were out of town and this person called in.

1511
01:09:40.600 --> 01:09:42.680
<v Speaker 7>We're trying to get the attorney on. But basically, this

1512
01:09:42.880 --> 01:09:47.760
<v Speaker 7>older gentleman went down to Phil Longford in Colorado Springs

1513
01:09:47.840 --> 01:09:50.079
<v Speaker 7>or Phil long Mercedes, something like that, We're gonna get

1514
01:09:50.079 --> 01:09:53.600
<v Speaker 7>all the details for you. And I still can't believe this.

1515
01:09:54.319 --> 01:09:57.079
<v Speaker 7>I really can't. And I just got to tell it,

1516
01:09:57.159 --> 01:09:58.199
<v Speaker 7>and I promise I'll get.

1517
01:09:58.119 --> 01:09:58.640
<v Speaker 1>To the phones.

1518
01:09:58.640 --> 01:10:02.800
<v Speaker 6>But I've never heard of anything so agregious. I really haven't.

1519
01:10:03.279 --> 01:10:07.479
<v Speaker 7>He goes down there, he trades in a Savannah Miniman

1520
01:10:07.600 --> 01:10:11.600
<v Speaker 7>or Sianna. Right what it is, Kevin, that's Kevin Caulkin,

1521
01:10:11.680 --> 01:10:16.199
<v Speaker 7>shared an Auto Tech trades in his Toyota minivan for Mercedes.

1522
01:10:17.039 --> 01:10:20.039
<v Speaker 7>He owed zero on the Sienna, no payments, paid off,

1523
01:10:20.199 --> 01:10:24.680
<v Speaker 7>fully owned. About a month later, he decides he can't

1524
01:10:24.720 --> 01:10:28.279
<v Speaker 7>afford the Mercedes or the payment on the Mercedes. And

1525
01:10:28.319 --> 01:10:31.239
<v Speaker 7>he goes back to the dealership and says, can I

1526
01:10:31.279 --> 01:10:34.720
<v Speaker 7>somehow want to do this deal? His wife died, he's a veteran,

1527
01:10:34.960 --> 01:10:37.359
<v Speaker 7>all that stuff, you name it, it's part of the story.

1528
01:10:38.079 --> 01:10:42.880
<v Speaker 7>So here's what the dealership apparently does. They take back

1529
01:10:42.920 --> 01:10:46.319
<v Speaker 7>the Mercedes, They give them his Sianna minivan back, and

1530
01:10:46.359 --> 01:10:48.600
<v Speaker 7>he owes thirty nine thousand on the vehicle that he

1531
01:10:48.640 --> 01:10:51.520
<v Speaker 7>had completely paid off. So really the only thing he

1532
01:10:51.560 --> 01:10:56.239
<v Speaker 7>did was drive the Mercedes from phill Long for a

1533
01:10:56.319 --> 01:10:58.880
<v Speaker 7>month and probably put no miles on it.

1534
01:10:58.960 --> 01:10:59.520
<v Speaker 9>Yeah, very few.

1535
01:11:00.439 --> 01:11:03.880
<v Speaker 6>They underdid the deal by charging him.

1536
01:11:05.079 --> 01:11:07.039
<v Speaker 7>I can't even like do the math in my head

1537
01:11:07.079 --> 01:11:09.760
<v Speaker 7>because I don't know what they charged him for the Mercedes.

1538
01:11:09.800 --> 01:11:11.880
<v Speaker 9>They just flipped the loan on the Mercedes back to

1539
01:11:12.039 --> 01:11:13.680
<v Speaker 9>his van and gave it to him.

1540
01:11:13.720 --> 01:11:15.800
<v Speaker 7>So the bottom line is he's back in the same

1541
01:11:15.920 --> 01:11:19.119
<v Speaker 7>van thirty days later he had paid off, but now

1542
01:11:19.159 --> 01:11:21.399
<v Speaker 7>he owes almost forty thousand dollars on it.

1543
01:11:21.520 --> 01:11:23.560
<v Speaker 9>Yes, forty thousand a loan.

1544
01:11:24.159 --> 01:11:29.600
<v Speaker 7>I can't even like, I just can't fathom anybody that

1545
01:11:29.760 --> 01:11:34.880
<v Speaker 7>has any moral compass whatsoever doing anything like it. Suzanne

1546
01:11:34.880 --> 01:11:38.239
<v Speaker 7>reached out to that attorney. I'm hoping they call I

1547
01:11:38.319 --> 01:11:41.479
<v Speaker 7>really am, because I I it's one of those stories

1548
01:11:42.119 --> 01:11:45.199
<v Speaker 7>that I have this BS detector, and I don't think

1549
01:11:45.239 --> 01:11:48.600
<v Speaker 7>it's BS. But I think maybe some of the facts

1550
01:11:48.640 --> 01:11:52.479
<v Speaker 7>are wrong, like the new loan isn't actually forty thousand.

1551
01:11:52.960 --> 01:11:55.399
<v Speaker 6>Maybe it's a lot less. You sure, hope, God, I

1552
01:11:55.840 --> 01:12:00.159
<v Speaker 6>just can't believe it would be this bad answer. So

1553
01:12:00.239 --> 01:12:04.520
<v Speaker 6>what we got. That's Rod Greer with JFR Cars. They

1554
01:12:04.560 --> 01:12:07.399
<v Speaker 6>sell cars, they source cars, they do if if you're

1555
01:12:07.399 --> 01:12:09.359
<v Speaker 6>looking to buy a car, you call them. You know,

1556
01:12:09.800 --> 01:12:12.600
<v Speaker 6>we always hear about used car dealers, and over the years,

1557
01:12:12.640 --> 01:12:17.520
<v Speaker 6>I think, actually most I think in general, the industry's

1558
01:12:17.560 --> 01:12:21.199
<v Speaker 6>gotten a little better. You know, it's not I remember

1559
01:12:21.239 --> 01:12:23.039
<v Speaker 6>the days where they'd be in a golf cart out

1560
01:12:23.039 --> 01:12:26.720
<v Speaker 6>front smoking a cigarette and literally high five and behind

1561
01:12:26.720 --> 01:12:28.560
<v Speaker 6>the window. I mean that was kind of the way

1562
01:12:28.600 --> 01:12:29.680
<v Speaker 6>it was, right.

1563
01:12:30.000 --> 01:12:31.560
<v Speaker 9>Yeah, it was a different world back then.

1564
01:12:31.720 --> 01:12:33.000
<v Speaker 6>Were you in the biz back then?

1565
01:12:33.319 --> 01:12:35.920
<v Speaker 9>No, No, I'm kind of young to the businessman.

1566
01:12:36.079 --> 01:12:38.359
<v Speaker 7>Yeah, I mean I remember these guys. I remember to

1567
01:12:38.359 --> 01:12:40.520
<v Speaker 7>go look for a car. If they didn't have a cigarette,

1568
01:12:40.520 --> 01:12:42.359
<v Speaker 7>they didn't work there. I mean that's kind of how

1569
01:12:42.399 --> 01:12:45.960
<v Speaker 7>that went. So I think it's gotten a little better.

1570
01:12:46.399 --> 01:12:49.720
<v Speaker 7>And I think because of Lemon laws, which are only

1571
01:12:49.760 --> 01:12:53.079
<v Speaker 7>new cars, of course, but because of the dealer boards

1572
01:12:53.119 --> 01:12:56.039
<v Speaker 7>and tightening up on stuff, I think it's gotten a

1573
01:12:56.039 --> 01:12:59.119
<v Speaker 7>little better. But to put an old guy or anybody,

1574
01:13:00.159 --> 01:13:01.800
<v Speaker 7>I'd like to know the guy's age too, do you

1575
01:13:01.800 --> 01:13:02.199
<v Speaker 7>guys know?

1576
01:13:02.680 --> 01:13:07.079
<v Speaker 6>I mean, was a guy like fifth late eighties, like eighties.

1577
01:13:08.319 --> 01:13:08.600
<v Speaker 9>Eighties?

1578
01:13:08.680 --> 01:13:11.159
<v Speaker 7>If they really, if Philong really put a guy together

1579
01:13:11.319 --> 01:13:15.600
<v Speaker 7>like that, and we can get the documentation, I just

1580
01:13:15.640 --> 01:13:19.880
<v Speaker 7>don't even know what to say. It's so bad, it's

1581
01:13:19.960 --> 01:13:22.960
<v Speaker 7>so so bad. So hopefully we can get that attorney

1582
01:13:22.960 --> 01:13:25.119
<v Speaker 7>on this hour. Next we got to we got our

1583
01:13:25.199 --> 01:13:27.680
<v Speaker 7>feelers out, or maybe they got when they were already

1584
01:13:27.680 --> 01:13:31.399
<v Speaker 7>on the radio, and they've decided to do something. I mean,

1585
01:13:31.479 --> 01:13:33.359
<v Speaker 7>I don't know, but I'm gonna go back to Wayne.

1586
01:13:33.439 --> 01:13:37.079
<v Speaker 7>Wayne had an issue with insurance. So here's basically what happened.

1587
01:13:37.479 --> 01:13:42.479
<v Speaker 7>Jeremy Corisio is with the Insurance Help Center or better

1588
01:13:42.560 --> 01:13:45.800
<v Speaker 7>known as Compass Insurance, and you can go to Compass

1589
01:13:45.840 --> 01:13:48.800
<v Speaker 7>insurance dot com. But there are experts on insurance. These

1590
01:13:48.840 --> 01:13:52.119
<v Speaker 7>guys have all the companies. They'll shop them for you.

1591
01:13:52.159 --> 01:13:54.079
<v Speaker 7>They'll get the best deal, but they know all the

1592
01:13:54.119 --> 01:13:59.399
<v Speaker 7>ins and outs, Jeremy, this one is very curious, and

1593
01:13:59.479 --> 01:14:02.479
<v Speaker 7>I think it happened to us years ago. But here's

1594
01:14:02.520 --> 01:14:06.239
<v Speaker 7>the bottom line, Wayne said, let me clarify. Hey, Wayne,

1595
01:14:06.359 --> 01:14:09.760
<v Speaker 7>you said there's an accident under you that should be

1596
01:14:09.800 --> 01:14:11.119
<v Speaker 7>your wife or vice versa.

1597
01:14:13.199 --> 01:14:15.880
<v Speaker 12>Exactly. So, she had an accident on ten thirty one,

1598
01:14:16.039 --> 01:14:18.159
<v Speaker 12>twenty two at six in the morning while I was

1599
01:14:18.199 --> 01:14:23.600
<v Speaker 12>in bed. No one hurt, stanged information, everyone drove off

1600
01:14:23.720 --> 01:14:27.479
<v Speaker 12>the person she hit and guy Co insurance. They called

1601
01:14:27.520 --> 01:14:32.840
<v Speaker 12>in the claim to my all State insurance. All State

1602
01:14:33.920 --> 01:14:37.960
<v Speaker 12>considered me the primary on the insurance and without anyone

1603
01:14:38.159 --> 01:14:41.680
<v Speaker 12>telling them that I was there, they just assumed.

1604
01:14:41.319 --> 01:14:42.039
<v Speaker 10>I was the driver.

1605
01:14:42.279 --> 01:14:45.680
<v Speaker 7>Okay, So, Jeremy, first of all, tell us what you

1606
01:14:45.800 --> 01:14:48.760
<v Speaker 7>know about a situation like this, Not necessarily how to

1607
01:14:48.840 --> 01:14:51.119
<v Speaker 7>undo it, which I'll ask you in a minute, but

1608
01:14:51.600 --> 01:14:56.079
<v Speaker 7>typically speaking, if someone hits me, we exchange information, I

1609
01:14:56.239 --> 01:15:00.279
<v Speaker 7>call up their insurance company, a claim gets going, they

1610
01:15:00.399 --> 01:15:04.319
<v Speaker 7>just do they automatically assume it's the person.

1611
01:15:04.359 --> 01:15:06.520
<v Speaker 6>On the policy or how does that work?

1612
01:15:07.359 --> 01:15:12.319
<v Speaker 10>No, Honestly, Mark, the majority this isn't horribly uncommon, and

1613
01:15:12.479 --> 01:15:16.079
<v Speaker 10>the majority of the time there's an error is just

1614
01:15:16.359 --> 01:15:20.119
<v Speaker 10>in how they file the claim with Lexus Nexus. So

1615
01:15:20.159 --> 01:15:23.199
<v Speaker 10>the accidents are going to come up on the clue

1616
01:15:23.159 --> 01:15:25.039
<v Speaker 10>to report. So we pulled two reports.

1617
01:15:25.159 --> 01:15:26.000
<v Speaker 12>That's what's happened.

1618
01:15:26.479 --> 01:15:29.600
<v Speaker 6>Okay, But going, Jeremy, I want people to understand how

1619
01:15:29.640 --> 01:15:30.119
<v Speaker 6>it went down.

1620
01:15:30.199 --> 01:15:30.640
<v Speaker 1>Keep going.

1621
01:15:31.640 --> 01:15:35.680
<v Speaker 10>So there's someone at every insurance company that they're just

1622
01:15:36.079 --> 01:15:40.399
<v Speaker 10>data entering in all the accidents for that week or

1623
01:15:40.399 --> 01:15:43.760
<v Speaker 10>that day or whatever. And it's as simple as them

1624
01:15:43.880 --> 01:15:46.680
<v Speaker 10>just putting the wrong driver. Okay, So when they report

1625
01:15:46.720 --> 01:15:49.600
<v Speaker 10>it to Lexus and Nexus, that's the who we're getting

1626
01:15:49.640 --> 01:15:52.319
<v Speaker 10>the clue report from. It's going to show you know,

1627
01:15:52.359 --> 01:15:55.039
<v Speaker 10>what vehicle it was, who the driver was, the date,

1628
01:15:55.279 --> 01:15:57.920
<v Speaker 10>you know, four or five bits of information, and it's

1629
01:15:58.000 --> 01:16:00.880
<v Speaker 10>just as simple as you know, garbage, garbage out. So

1630
01:16:00.920 --> 01:16:03.800
<v Speaker 10>if they report it wrong, we get it wrong. Now,

1631
01:16:03.840 --> 01:16:04.800
<v Speaker 10>it's an easy thing.

1632
01:16:05.079 --> 01:16:06.399
<v Speaker 6>Now, that's what I was going to say.

1633
01:16:06.600 --> 01:16:08.920
<v Speaker 1>If this happened, it's not an easy thing.

1634
01:16:09.079 --> 01:16:14.520
<v Speaker 7>Hold on, hold on, Wayne, Wayne, just hold on a second, Jeremy.

1635
01:16:14.800 --> 01:16:17.640
<v Speaker 7>If this happened to me, and let's say I showed

1636
01:16:17.720 --> 01:16:20.520
<v Speaker 7>up instead of Miles having an accident, and I called

1637
01:16:20.600 --> 01:16:24.039
<v Speaker 7>you guys because I bought my auto policy through you guys,

1638
01:16:24.319 --> 01:16:26.560
<v Speaker 7>would you guys, handle this and just get it fixed

1639
01:16:26.560 --> 01:16:28.039
<v Speaker 7>for me or what happens.

1640
01:16:29.039 --> 01:16:32.479
<v Speaker 10>Yeah, So if it's an error of just that being

1641
01:16:32.560 --> 01:16:36.960
<v Speaker 10>reported incorrectly, like I said before, you get a letter

1642
01:16:37.000 --> 01:16:39.840
<v Speaker 10>of experience, and it's going to show the real details

1643
01:16:39.840 --> 01:16:42.319
<v Speaker 10>of who actually was at you know, driving and.

1644
01:16:42.279 --> 01:16:44.000
<v Speaker 6>You know, now Wayne, have you the driver?

1645
01:16:44.319 --> 01:16:44.680
<v Speaker 1>Wayne?

1646
01:16:44.680 --> 01:16:47.319
<v Speaker 6>Have you gotten that letter of experience yet?

1647
01:16:48.560 --> 01:16:51.239
<v Speaker 12>Yellowie, I'll stay senate to me the other bit.

1648
01:16:51.680 --> 01:16:54.439
<v Speaker 7>Okay, so he'll fill that out, then he'll send it

1649
01:16:54.479 --> 01:16:55.439
<v Speaker 7>back to all State.

1650
01:16:55.520 --> 01:16:57.640
<v Speaker 1>Jeremy, No, No.

1651
01:16:57.720 --> 01:17:00.359
<v Speaker 10>Who did they have on the letter of experience? Who

1652
01:17:00.399 --> 01:17:02.119
<v Speaker 10>did they have listed on that as the driver?

1653
01:17:03.119 --> 01:17:05.520
<v Speaker 12>Okay, I'm going to try to do this as concisely

1654
01:17:06.039 --> 01:17:10.680
<v Speaker 12>pos can because I know, go ahead. So here's here's

1655
01:17:10.720 --> 01:17:15.159
<v Speaker 12>what happened. So I started to shop new insurance. Uh

1656
01:17:15.640 --> 01:17:17.920
<v Speaker 12>she was. I gave them my license numbers. They said, oh,

1657
01:17:18.000 --> 01:17:20.399
<v Speaker 12>this shows that there's two accidents under your name. So

1658
01:17:20.439 --> 01:17:24.000
<v Speaker 12>I immediately call a ball scape asked them what the heck happened? Uh,

1659
01:17:25.720 --> 01:17:29.319
<v Speaker 12>they tell me that what had happened. When I finally

1660
01:17:29.359 --> 01:17:32.439
<v Speaker 12>got to spoke to a person and claimed that the

1661
01:17:32.520 --> 01:17:36.319
<v Speaker 12>wife got into the accident, they saw me as the

1662
01:17:36.359 --> 01:17:39.920
<v Speaker 12>primary and insurance lifted me as a driver. We know

1663
01:17:40.119 --> 01:17:42.800
<v Speaker 12>she called in later. You know she called in later

1664
01:17:43.000 --> 01:17:45.520
<v Speaker 12>and told the planes people she was the one drive

1665
01:17:46.039 --> 01:17:46.920
<v Speaker 12>right right.

1666
01:17:47.000 --> 01:17:49.920
<v Speaker 6>So we've already gone all through this though. So where

1667
01:17:49.960 --> 01:17:51.000
<v Speaker 6>are you at right now?

1668
01:17:51.039 --> 01:17:51.359
<v Speaker 1>Though?

1669
01:17:52.279 --> 01:17:55.520
<v Speaker 12>So where I'm at is uh I called the ball state.

1670
01:17:55.640 --> 01:17:57.800
<v Speaker 12>They got to the planes for first of all, one

1671
01:17:57.800 --> 01:18:00.119
<v Speaker 12>of their claims guy said to me, it does it

1672
01:18:00.199 --> 01:18:02.800
<v Speaker 12>matter that they listed you? Yes, it does. Try to

1673
01:18:02.840 --> 01:18:06.119
<v Speaker 12>get a quote for a decent premium when you've been

1674
01:18:06.159 --> 01:18:07.920
<v Speaker 12>listed incorrectly on an accident.

1675
01:18:08.239 --> 01:18:11.039
<v Speaker 6>Jeremy, all that, Wayne, Wayne, Jeremy, what does he have

1676
01:18:11.159 --> 01:18:12.520
<v Speaker 6>to do to fix this?

1677
01:18:12.680 --> 01:18:14.000
<v Speaker 1>At this point? That's all that matters.

1678
01:18:14.000 --> 01:18:17.199
<v Speaker 10>A letter of experience shows his name. He has two options.

1679
01:18:17.359 --> 01:18:20.079
<v Speaker 10>He can call the claim call someone else and claims

1680
01:18:20.119 --> 01:18:22.319
<v Speaker 10>and just tell them that they need to fix that.

1681
01:18:23.079 --> 01:18:24.880
<v Speaker 10>And it was his wife that was in the accident.

1682
01:18:24.920 --> 01:18:28.000
<v Speaker 10>They should be able to corroborate that and change it.

1683
01:18:28.079 --> 01:18:30.399
<v Speaker 10>Then he get a new letter of experience that he's

1684
01:18:30.439 --> 01:18:33.600
<v Speaker 10>going to give to any of the new companies until

1685
01:18:33.640 --> 01:18:35.119
<v Speaker 10>it gets updated with Lexis.

1686
01:18:35.359 --> 01:18:37.479
<v Speaker 7>And let's say they don't do that, can he go

1687
01:18:37.640 --> 01:18:40.039
<v Speaker 7>directly and fight with Lexus A.

1688
01:18:40.159 --> 01:18:42.600
<v Speaker 10>Lexus and Nexus and they can fix it?

1689
01:18:42.720 --> 01:18:45.119
<v Speaker 1>So Wayne I'd call lexus Nexus.

1690
01:18:44.720 --> 01:18:45.479
<v Speaker 6>If if all.

1691
01:18:47.399 --> 01:18:47.520
<v Speaker 10>It.

1692
01:18:48.199 --> 01:18:49.319
<v Speaker 12>Yeah, no, I've already done it.

1693
01:18:49.840 --> 01:18:51.000
<v Speaker 6>And they.

1694
01:18:52.199 --> 01:18:56.680
<v Speaker 12>So I can't use the LEE with any company. They

1695
01:18:56.720 --> 01:18:59.399
<v Speaker 12>don't accept it. They only accept the report from lexus

1696
01:18:59.439 --> 01:19:06.920
<v Speaker 12>Nex trou As of Wednesday, all state the claims people

1697
01:19:07.079 --> 01:19:09.720
<v Speaker 12>started the process to change the report. They said it

1698
01:19:09.760 --> 01:19:12.479
<v Speaker 12>would take twenty four to forty eight hours. I expect

1699
01:19:12.560 --> 01:19:15.880
<v Speaker 12>them to hit a button and that Lexus Nexus should

1700
01:19:15.880 --> 01:19:19.479
<v Speaker 12>show that immediately, considering that when the accident was reported,

1701
01:19:19.640 --> 01:19:22.199
<v Speaker 12>they hit that button and it went right on the report.

1702
01:19:22.279 --> 01:19:23.680
<v Speaker 6>Okay, so where are you going now?

1703
01:19:24.439 --> 01:19:27.399
<v Speaker 12>So lexus Nexus tells me it takes thirty days. Okay,

1704
01:19:27.560 --> 01:19:28.960
<v Speaker 12>that's what lexus Nexus tells.

1705
01:19:29.039 --> 01:19:30.920
<v Speaker 6>Well, okay, so then it takes thy day.

1706
01:19:31.239 --> 01:19:32.399
<v Speaker 1>Hold on, hold on.

1707
01:19:32.479 --> 01:19:37.399
<v Speaker 12>So the claims people have told me that they've reported

1708
01:19:37.399 --> 01:19:40.840
<v Speaker 12>to lexus Nexus what they needed to reports down a

1709
01:19:40.920 --> 01:19:44.640
<v Speaker 12>lexus Nexus. This morning, I uploaded the LOE onto a

1710
01:19:44.720 --> 01:19:45.880
<v Speaker 12>dispute that they say.

1711
01:19:45.840 --> 01:19:46.560
<v Speaker 1>Is in processed.

1712
01:19:46.600 --> 01:19:46.920
<v Speaker 9>Okay.

1713
01:19:47.119 --> 01:19:50.479
<v Speaker 12>And here's the thing I'm getting. I'm getting premiums from

1714
01:19:50.479 --> 01:19:52.880
<v Speaker 12>other people that I'm trying to shop. I can't shop

1715
01:19:53.199 --> 01:19:54.439
<v Speaker 12>Mike mine.

1716
01:19:55.359 --> 01:19:55.720
<v Speaker 1>Wayne.

1717
01:19:55.840 --> 01:19:59.640
<v Speaker 7>We first, Wayne, we get everything you're saying. I mean,

1718
01:19:59.720 --> 01:20:01.880
<v Speaker 7>if the it's going to take up to thirty days.

1719
01:20:02.199 --> 01:20:04.720
<v Speaker 7>I don't know what else to say, Jeremy, do.

1720
01:20:04.680 --> 01:20:06.199
<v Speaker 6>You know no way to make it quick?

1721
01:20:06.359 --> 01:20:06.680
<v Speaker 12>You back?

1722
01:20:06.920 --> 01:20:08.039
<v Speaker 1>I got to put them on hold.

1723
01:20:08.319 --> 01:20:11.880
<v Speaker 7>My god, Wayne, just Jeremy, give us some information if

1724
01:20:11.920 --> 01:20:12.640
<v Speaker 7>you have any more.

1725
01:20:13.640 --> 01:20:16.359
<v Speaker 10>Yeah, no, I mean the process could be frustrating.

1726
01:20:16.399 --> 01:20:16.840
<v Speaker 1>I get it.

1727
01:20:16.840 --> 01:20:19.880
<v Speaker 10>It's someone else's fall to end. Yeah, it's holding you

1728
01:20:20.000 --> 01:20:23.479
<v Speaker 10>up from switching insurance. I think you should be able

1729
01:20:23.520 --> 01:20:25.840
<v Speaker 10>to get quotes. I mean, I know I could do this.

1730
01:20:26.000 --> 01:20:28.600
<v Speaker 10>I can give you the quote, say hey, we're going

1731
01:20:28.680 --> 01:20:31.319
<v Speaker 10>to switch this to your wife's name because you're still

1732
01:20:31.359 --> 01:20:32.680
<v Speaker 10>getting charged for the accident.

1733
01:20:32.920 --> 01:20:35.439
<v Speaker 6>Well, I assume they're still married. I don't know, but yeah,

1734
01:20:35.439 --> 01:20:36.119
<v Speaker 6>I would assume.

1735
01:20:36.159 --> 01:20:39.399
<v Speaker 10>So if that's the case, I'm going to switch it over.

1736
01:20:39.640 --> 01:20:41.680
<v Speaker 10>If it's not the case, I'm going to take it off.

1737
01:20:42.079 --> 01:20:43.319
<v Speaker 10>Say hey, here's the rate.

1738
01:20:43.439 --> 01:20:46.279
<v Speaker 7>Okay, hold on still, Wayne, let me ask you this man,

1739
01:20:46.439 --> 01:20:48.720
<v Speaker 7>why don't you call up Jeremy when we get.

1740
01:20:48.560 --> 01:20:49.279
<v Speaker 6>Off this call.

1741
01:20:49.520 --> 01:20:52.479
<v Speaker 7>He's going to give you quotes from twenty different companies

1742
01:20:52.840 --> 01:20:56.319
<v Speaker 7>and basically make it to where he's giving you a

1743
01:20:56.359 --> 01:20:58.479
<v Speaker 7>proper quote where you're not the one that was in

1744
01:20:58.560 --> 01:20:59.159
<v Speaker 7>the accident.

1745
01:21:01.039 --> 01:21:02.159
<v Speaker 14>He's not allowed to do that.

1746
01:21:02.239 --> 01:21:05.039
<v Speaker 1>Okay, you know what, I just want to hang myself now.

1747
01:21:05.199 --> 01:21:07.720
<v Speaker 7>Can someone please set a news so I can walk

1748
01:21:07.760 --> 01:21:10.399
<v Speaker 7>out and just hang myself because I don't know how

1749
01:21:10.399 --> 01:21:12.479
<v Speaker 7>to talk to him anymore. I mean, if that's it,

1750
01:21:12.520 --> 01:21:13.920
<v Speaker 7>if I go back to him, he's going to tell

1751
01:21:13.920 --> 01:21:15.279
<v Speaker 7>me what color shoes he's got.

1752
01:21:15.520 --> 01:21:16.840
<v Speaker 6>So I'm pretty much done.

1753
01:21:16.880 --> 01:21:19.920
<v Speaker 7>Three oh three seven one three A two five five, Jeremy,

1754
01:21:20.039 --> 01:21:23.000
<v Speaker 7>I hope he calls you up. I mean, is it illegal?

1755
01:21:23.079 --> 01:21:25.520
<v Speaker 7>I'll go ahead, I'll take the bait. I'll take the bait.

1756
01:21:25.800 --> 01:21:29.079
<v Speaker 7>Is it illegal for you to shop it as if

1757
01:21:29.119 --> 01:21:30.439
<v Speaker 7>he didn't do the accident?

1758
01:21:31.560 --> 01:21:35.359
<v Speaker 10>No, I can't issue it without that proof. You know,

1759
01:21:35.439 --> 01:21:37.119
<v Speaker 10>the letter Vick Jr. Answer of the report.

1760
01:21:37.199 --> 01:21:39.079
<v Speaker 7>But you can tell him what the pricing's going to

1761
01:21:39.159 --> 01:21:42.520
<v Speaker 7>be from multiple different companies, of course.

1762
01:21:42.680 --> 01:21:46.439
<v Speaker 6>Okay, I don't waane, I promise. I'm not like trying

1763
01:21:46.479 --> 01:21:48.560
<v Speaker 6>to give you that hard of the time. But you're

1764
01:21:48.600 --> 01:21:50.520
<v Speaker 6>one of these guys, and I'll tell you something. Here's

1765
01:21:50.560 --> 01:21:53.239
<v Speaker 6>what's happening right here. You got screwed.

1766
01:21:53.520 --> 01:21:56.840
<v Speaker 7>You didn't do anything, and information was wrong that has

1767
01:21:56.920 --> 01:22:01.520
<v Speaker 7>negatively impacted you. That's true. It's one hundred percent true.

1768
01:22:01.560 --> 01:22:05.000
<v Speaker 7>We've all been there. But it's getting fixed. It's not

1769
01:22:05.119 --> 01:22:08.000
<v Speaker 7>getting fixed as quick as you want it to get fixed.

1770
01:22:08.239 --> 01:22:11.920
<v Speaker 7>But any workaround offered to you is still unfair to you.

1771
01:22:12.239 --> 01:22:16.920
<v Speaker 7>There's never going to be anything good until it's fixed. Now,

1772
01:22:17.079 --> 01:22:19.680
<v Speaker 7>if it gets really bad and it takes so long

1773
01:22:19.760 --> 01:22:22.279
<v Speaker 7>to get fixed, like it affects you to where you

1774
01:22:22.359 --> 01:22:26.960
<v Speaker 7>literally have damages, you can seek counsel and sue them.

1775
01:22:27.159 --> 01:22:28.560
<v Speaker 6>You could do that if you want.

1776
01:22:29.039 --> 01:22:31.720
<v Speaker 7>Most people would never go that far, Nor do I

1777
01:22:31.800 --> 01:22:35.199
<v Speaker 7>know what your damages would be. Maybe your damages are

1778
01:22:35.439 --> 01:22:38.720
<v Speaker 7>you can't get covered, or maybe your damages are that

1779
01:22:39.039 --> 01:22:42.399
<v Speaker 7>your insurance costs you an extra eighty dollars for a

1780
01:22:42.439 --> 01:22:45.199
<v Speaker 7>period of time because of that accident, and you could

1781
01:22:45.199 --> 01:22:48.720
<v Speaker 7>sue them for the eighty dollars that would be your damages.

1782
01:22:49.039 --> 01:22:52.720
<v Speaker 7>But beyond that, I'm not going to change Lexus and Nexus.

1783
01:22:53.359 --> 01:22:56.199
<v Speaker 7>Jeremy's not going to change it. You just got to

1784
01:22:56.279 --> 01:22:58.920
<v Speaker 7>kind of deal with the situation you're in. I get

1785
01:22:58.960 --> 01:23:01.560
<v Speaker 7>it's not fair. There is not one person in this

1786
01:23:01.720 --> 01:23:05.199
<v Speaker 7>room or listening to the radio who hasn't been in

1787
01:23:05.279 --> 01:23:07.960
<v Speaker 7>a bad situation like that. How many people have had

1788
01:23:08.000 --> 01:23:09.199
<v Speaker 7>their credit tampered with?

1789
01:23:09.399 --> 01:23:11.600
<v Speaker 6>How many people have had a credit card opened up

1790
01:23:11.760 --> 01:23:14.159
<v Speaker 6>from some scumbag that lives over in the middle of

1791
01:23:14.279 --> 01:23:18.199
<v Speaker 6>no man's land. How many people, lots and lots of people.

1792
01:23:18.399 --> 01:23:21.039
<v Speaker 7>How longs it take to get fixed when your identity

1793
01:23:21.079 --> 01:23:23.640
<v Speaker 7>is stolen? My got it could take it could take

1794
01:23:23.680 --> 01:23:25.680
<v Speaker 7>one hundred thousand dollars in a ton of time.

1795
01:23:25.880 --> 01:23:30.520
<v Speaker 1>And you didn't do anything wrong. But you're in a Jeremy.

1796
01:23:30.520 --> 01:23:32.600
<v Speaker 6>There's nothing else he's going to do at this point, right,

1797
01:23:33.840 --> 01:23:34.359
<v Speaker 6>I know, I.

1798
01:23:34.279 --> 01:23:36.560
<v Speaker 10>Think he's doing everything right. And like you said, it

1799
01:23:36.920 --> 01:23:39.520
<v Speaker 10>just it is a process that takes some time. That

1800
01:23:39.560 --> 01:23:42.439
<v Speaker 10>you got to remember. From the other perspective too, the

1801
01:23:42.520 --> 01:23:44.720
<v Speaker 10>insurance companies, they see a lot of fraud.

1802
01:23:44.920 --> 01:23:45.960
<v Speaker 9>Oh yeah, that's not.

1803
01:23:45.920 --> 01:23:47.720
<v Speaker 10>Just something you could call up and say, oh, this

1804
01:23:47.880 --> 01:23:49.800
<v Speaker 10>wasn't mine, and they're going to say, okay, you know

1805
01:23:49.840 --> 01:23:51.239
<v Speaker 10>there's a process for this.

1806
01:23:51.399 --> 01:23:51.600
<v Speaker 1>Hey.

1807
01:23:51.640 --> 01:23:55.520
<v Speaker 7>As a side note on this, Jeremy, is there any

1808
01:23:55.680 --> 01:23:59.479
<v Speaker 7>relevance if it's under him or her? And I'm being

1809
01:23:59.560 --> 01:24:03.399
<v Speaker 7>serious now, if if let's say she had one accident,

1810
01:24:03.800 --> 01:24:07.319
<v Speaker 7>now she has two compared to she had one and

1811
01:24:07.399 --> 01:24:10.840
<v Speaker 7>now they both have one, or I mean, is there.

1812
01:24:10.720 --> 01:24:13.039
<v Speaker 6>A way this could benefit him?

1813
01:24:14.039 --> 01:24:17.680
<v Speaker 10>No, if let's say she had two showing up, but

1814
01:24:17.800 --> 01:24:21.039
<v Speaker 10>it should be one in one that would probably hurt

1815
01:24:21.079 --> 01:24:23.079
<v Speaker 10>them more because they're going to charge a lot more

1816
01:24:23.159 --> 01:24:26.279
<v Speaker 10>for that second accident got in the first one, and

1817
01:24:26.399 --> 01:24:30.399
<v Speaker 10>so it does matter. But it's just I think this

1818
01:24:30.520 --> 01:24:33.680
<v Speaker 10>is it's something that does happen. It's unfortunate it happens,

1819
01:24:34.239 --> 01:24:36.720
<v Speaker 10>but there is a process to getting it fixed because

1820
01:24:36.760 --> 01:24:38.960
<v Speaker 10>they got to make sure what they're fixing is correct.

1821
01:24:39.159 --> 01:24:39.399
<v Speaker 1>Yeap.

1822
01:24:39.880 --> 01:24:42.359
<v Speaker 10>Otherwise nobody would ever have a ticket or accident on

1823
01:24:42.399 --> 01:24:45.199
<v Speaker 10>their record. And yeah, you know, I mean they want

1824
01:24:45.199 --> 01:24:47.640
<v Speaker 10>to be accurate, and I do get it's frustrated.

1825
01:24:47.960 --> 01:24:50.319
<v Speaker 7>And you know what, I wish he used you guys,

1826
01:24:50.359 --> 01:24:52.359
<v Speaker 7>and I'll tell you why, because you would have handled it.

1827
01:24:52.720 --> 01:24:54.000
<v Speaker 6>I mean you would have done everything.

1828
01:24:54.039 --> 01:24:55.840
<v Speaker 7>I mean, you're not going to make Lexus and Nexus

1829
01:24:55.920 --> 01:24:58.520
<v Speaker 7>the report show up any quicker if he's already done

1830
01:24:58.520 --> 01:25:01.119
<v Speaker 7>all that, but you might have got on it way

1831
01:25:01.199 --> 01:25:03.840
<v Speaker 7>quicker than whoever this bum is he has at all state.

1832
01:25:04.159 --> 01:25:05.880
<v Speaker 7>So that's kind of the deal. I hope the guy,

1833
01:25:06.039 --> 01:25:08.319
<v Speaker 7>I hope he's listening. I'm sure he's pissed. I can

1834
01:25:08.359 --> 01:25:11.039
<v Speaker 7>already see the hate mail coming. But the bottom line is,

1835
01:25:11.039 --> 01:25:13.279
<v Speaker 7>there's nothing that's going to happen here and for people

1836
01:25:13.359 --> 01:25:15.279
<v Speaker 7>out there, I want to tell you about Compass Insurance.

1837
01:25:15.319 --> 01:25:18.239
<v Speaker 7>I have personally used them for so many years now

1838
01:25:18.239 --> 01:25:21.119
<v Speaker 7>I can't even count. They shop for me every year.

1839
01:25:21.479 --> 01:25:24.079
<v Speaker 7>If you have a kid that just turned sixteen, and

1840
01:25:24.159 --> 01:25:26.760
<v Speaker 7>you have all State or State Farm or Progressive, they

1841
01:25:26.880 --> 01:25:29.319
<v Speaker 7>might be able to find a much better policy because

1842
01:25:29.359 --> 01:25:32.119
<v Speaker 7>now you have a young driver. If you have a

1843
01:25:32.159 --> 01:25:34.960
<v Speaker 7>business like Kevin Calkin, share it an auto tech and

1844
01:25:35.000 --> 01:25:38.000
<v Speaker 7>you need workmen's comp you need garage keepers in the

1845
01:25:38.000 --> 01:25:40.439
<v Speaker 7>case of a shop, you need anything like that, you

1846
01:25:40.520 --> 01:25:43.640
<v Speaker 7>call Compass Insurance. They'll give you a quote and guess

1847
01:25:43.640 --> 01:25:45.880
<v Speaker 7>what if they can't beat the other one or don't

1848
01:25:45.880 --> 01:25:48.359
<v Speaker 7>think it's worth your while to change, they'll tell you

1849
01:25:48.399 --> 01:25:54.119
<v Speaker 7>they're honest, good people. Compassinsurance dot com, Compass Insurance dot com.

1850
01:25:54.199 --> 01:25:56.840
<v Speaker 6>Dragon I know I'm over. I'm going to take a break.

1851
01:25:56.880 --> 01:25:59.039
<v Speaker 7>I promise I'm going to get back on schedule here

1852
01:25:59.680 --> 01:26:01.520
<v Speaker 7>because I had to talk to the one guy and

1853
01:26:01.560 --> 01:26:07.159
<v Speaker 7>say the same thing forty seven times.

1854
01:26:08.359 --> 01:26:11.640
<v Speaker 5>Go with a sure thing Denver's Best Roofer Excel roofing

1855
01:26:11.720 --> 01:26:12.319
<v Speaker 5>dot com.

1856
01:26:12.359 --> 01:26:14.760
<v Speaker 1>You don't pay a cent until your content.

1857
01:26:17.239 --> 01:26:17.640
<v Speaker 3>Of it.

1858
01:26:17.760 --> 01:26:20.960
<v Speaker 5>Time for an insurance check, up free no obligation comparison

1859
01:26:21.079 --> 01:26:24.640
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1860
01:26:24.640 --> 01:26:27.399
<v Speaker 5>of insurance companies find out now three oh three seven

1861
01:26:27.479 --> 01:26:30.479
<v Speaker 5>seven one help. You'll think you're his only customer when

1862
01:26:30.520 --> 01:26:33.000
<v Speaker 5>you choose Frank durand the real estate man dot com

1863
01:26:33.000 --> 01:26:36.159
<v Speaker 5>to list your home with Remax Alliance three oh three

1864
01:26:36.239 --> 01:26:38.119
<v Speaker 5>nine two zero sixteen twenty two.

1865
01:26:43.159 --> 01:26:46.520
<v Speaker 6>Hi three oh three seven one three eighty five to five. Hey, Kelly,

1866
01:26:46.520 --> 01:26:49.520
<v Speaker 6>I heard Wayne called back. Fill me in, give me

1867
01:26:49.560 --> 01:26:50.159
<v Speaker 6>this scoop.

1868
01:26:51.079 --> 01:26:53.600
<v Speaker 19>Well, he's not very happy with you.

1869
01:26:53.600 --> 01:26:56.319
<v Speaker 1>You know, I would like or the show I know.

1870
01:26:56.479 --> 01:27:00.680
<v Speaker 19>Or his life or his life or anything be done

1871
01:27:00.720 --> 01:27:01.159
<v Speaker 19>for him.

1872
01:27:01.279 --> 01:27:03.600
<v Speaker 1>And he just called back and Dragon talked to him.

1873
01:27:03.840 --> 01:27:05.520
<v Speaker 6>Oh Dragon, what did he have say to you?

1874
01:27:05.600 --> 01:27:05.800
<v Speaker 9>Sir?

1875
01:27:06.800 --> 01:27:07.960
<v Speaker 1>Is he on with him right now?

1876
01:27:08.319 --> 01:27:08.800
<v Speaker 10>He is?

1877
01:27:09.359 --> 01:27:11.119
<v Speaker 19>He's probably getting yelled at like I was.

1878
01:27:11.319 --> 01:27:13.239
<v Speaker 6>Well, check in, So Wayne, I don't know how I'll

1879
01:27:13.319 --> 01:27:15.199
<v Speaker 6>say it. I get it. You were screwed. You feel

1880
01:27:15.199 --> 01:27:17.560
<v Speaker 6>bad about it, I mean, Kevin, But the.

1881
01:27:17.640 --> 01:27:20.199
<v Speaker 1>But the funniest thing, Yes, yes, ma'am. So he was

1882
01:27:20.319 --> 01:27:20.840
<v Speaker 1>yelling at me.

1883
01:27:21.039 --> 01:27:23.439
<v Speaker 19>Yes, So I said, please, you don't need to yell

1884
01:27:23.479 --> 01:27:26.800
<v Speaker 19>at me, And he said, I'm not yelling. I'm speaking emphatically.

1885
01:27:27.520 --> 01:27:31.640
<v Speaker 6>Wow, wow, you know what you should let me.

1886
01:27:31.960 --> 01:27:35.199
<v Speaker 7>Let me take another call and we'll put him back up.

1887
01:27:35.560 --> 01:27:38.479
<v Speaker 7>Make sure he knows he can't cuss. But I would

1888
01:27:38.560 --> 01:27:40.640
<v Speaker 7>like to know where I went wrong and why he

1889
01:27:40.760 --> 01:27:43.640
<v Speaker 7>is so upset because I don't understand.

1890
01:27:44.079 --> 01:27:48.520
<v Speaker 6>Maybe, just maybe I will learn something from this experience

1891
01:27:49.000 --> 01:27:53.880
<v Speaker 6>and become a better talk show host. Maybe maybe that

1892
01:27:54.000 --> 01:27:54.560
<v Speaker 6>will happen.

1893
01:27:54.600 --> 01:27:57.720
<v Speaker 7>So let's get let's get him cued back up, let's

1894
01:27:57.760 --> 01:28:01.399
<v Speaker 7>actually solve some problems, answer some questions. I'm gonna let

1895
01:28:01.399 --> 01:28:03.960
<v Speaker 7>everybody know. We got one line up. But let's let's

1896
01:28:03.960 --> 01:28:07.359
<v Speaker 7>get Wayne back up. But he must know there's certain

1897
01:28:07.359 --> 01:28:10.199
<v Speaker 7>words he can't say. That's part of being a big boy.

1898
01:28:10.239 --> 01:28:13.039
<v Speaker 7>So Wayne, you all tight and you can explain why

1899
01:28:13.159 --> 01:28:17.079
<v Speaker 7>I was wrong about anything I said, and you can

1900
01:28:17.079 --> 01:28:20.399
<v Speaker 7>tell me about your feelings and stuff. Ashley, what's going

1901
01:28:20.399 --> 01:28:26.279
<v Speaker 7>on with you? Hello, Ashley, Ashley, can you do me

1902
01:28:26.319 --> 01:28:30.359
<v Speaker 7>a favor? Absolutely, I'm going to put you on hold

1903
01:28:30.399 --> 01:28:33.319
<v Speaker 7>and go to Amy because she has been holding longer.

1904
01:28:33.520 --> 01:28:35.960
<v Speaker 7>I accidentally went to you, but I promise you I'll

1905
01:28:36.000 --> 01:28:36.760
<v Speaker 7>come to you next.

1906
01:28:36.840 --> 01:28:37.439
<v Speaker 6>Is that okay?

1907
01:28:38.600 --> 01:28:39.520
<v Speaker 3>That's quite all right?

1908
01:28:39.560 --> 01:28:40.319
<v Speaker 1>Thank you? Ashley?

1909
01:28:40.319 --> 01:28:44.600
<v Speaker 7>Hold on now, Amy, I appreciate you holding so long.

1910
01:28:44.680 --> 01:28:49.800
<v Speaker 7>What is going on with these trees?

1911
01:28:48.880 --> 01:28:54.680
<v Speaker 16>Yes, I am afraid to talk on the radio, but

1912
01:28:54.800 --> 01:28:57.439
<v Speaker 16>I will do so anyway because I feel like this

1913
01:28:57.640 --> 01:29:00.720
<v Speaker 16>is wrong and I feel like other people will be

1914
01:29:00.760 --> 01:29:11.840
<v Speaker 16>wrong as well. Observed a service on the Guild and

1915
01:29:12.000 --> 01:29:15.239
<v Speaker 16>County website called Action Snacks.

1916
01:29:16.600 --> 01:29:19.079
<v Speaker 7>I'm sorry, hold on, Amy, we got to have somewhat

1917
01:29:19.079 --> 01:29:21.119
<v Speaker 7>of a back and forth. But what was it called

1918
01:29:21.159 --> 01:29:24.880
<v Speaker 7>on the Guilpen website.

1919
01:29:25.039 --> 01:29:25.479
<v Speaker 21>I'm going to.

1920
01:29:25.520 --> 01:29:27.600
<v Speaker 16>Pick you off speaker phone. Is that better, sir?

1921
01:29:27.840 --> 01:29:28.399
<v Speaker 1>That's better.

1922
01:29:28.439 --> 01:29:36.079
<v Speaker 6>What was the name of the company, Action Snacks, Acts

1923
01:29:36.079 --> 01:29:36.920
<v Speaker 6>and Snacks.

1924
01:29:38.039 --> 01:29:38.359
<v Speaker 3>Yes.

1925
01:29:38.680 --> 01:29:41.520
<v Speaker 16>And what they do or what they advertise at the

1926
01:29:41.560 --> 01:29:45.039
<v Speaker 16>food bank where I volunteer, got it and other places,

1927
01:29:45.800 --> 01:29:48.680
<v Speaker 16>is they say we will come and cut down your

1928
01:29:49.439 --> 01:29:51.199
<v Speaker 16>trees that are threatening your buildings.

1929
01:29:51.359 --> 01:29:56.000
<v Speaker 6>Yeah, here's what Here's what I see from their Facebook page.

1930
01:29:56.560 --> 01:30:01.359
<v Speaker 6>We are a fire mitigation nonprofit that is in helping

1931
01:30:01.399 --> 01:30:06.319
<v Speaker 6>those in Gilpen County and surrounding mountain areas perform fire

1932
01:30:06.399 --> 01:30:11.560
<v Speaker 6>Mitigation's that's what they say, So go ahead, yes, And.

1933
01:30:11.840 --> 01:30:16.680
<v Speaker 16>What they say is if we come to perform this

1934
01:30:16.800 --> 01:30:21.000
<v Speaker 16>service for you, you just need to feed our people. Well,

1935
01:30:21.159 --> 01:30:24.439
<v Speaker 16>I called them, and I said, look, ninety percent of

1936
01:30:24.479 --> 01:30:28.119
<v Speaker 16>the electricity in my house doesn't work. I don't have

1937
01:30:28.159 --> 01:30:33.920
<v Speaker 16>a stove, oven, my refrigerator doesn't work. How much would

1938
01:30:33.960 --> 01:30:38.880
<v Speaker 16>you charge me to just come and take down ten trees?

1939
01:30:39.199 --> 01:30:39.560
<v Speaker 9>Okay?

1940
01:30:39.640 --> 01:30:44.199
<v Speaker 16>Well, they said, we'll come see you, and so a

1941
01:30:44.279 --> 01:30:49.600
<v Speaker 16>gentleman came and he looked around, and after repeatedly saying

1942
01:30:49.680 --> 01:30:52.720
<v Speaker 16>he doesn't know anything about it, but oh, he kept

1943
01:30:52.760 --> 01:30:56.800
<v Speaker 16>shaking his head, saying you're going to need a lift,

1944
01:30:57.279 --> 01:31:01.319
<v Speaker 16>which means a very expensive piece of equipment that belongs

1945
01:31:01.359 --> 01:31:04.800
<v Speaker 16>to a company that will charge me. And he kept

1946
01:31:04.840 --> 01:31:07.600
<v Speaker 16>saying that and kept saying it, and I said, okay,

1947
01:31:07.600 --> 01:31:12.039
<v Speaker 16>what about these other trees? He said, well sure, yeah,

1948
01:31:10.680 --> 01:31:13.720
<v Speaker 16>uh And so he said, I'll have to bring my

1949
01:31:13.800 --> 01:31:19.760
<v Speaker 16>expert back. So he brought his expert back, and his

1950
01:31:19.880 --> 01:31:24.239
<v Speaker 16>expert did the same thing, and he kept shaking his

1951
01:31:24.359 --> 01:31:27.319
<v Speaker 16>head and being negative about it, and I said, sir,

1952
01:31:27.359 --> 01:31:30.600
<v Speaker 16>excuse me. You said you're not the expert. Would you

1953
01:31:30.680 --> 01:31:32.640
<v Speaker 16>please stop being negative about this?

1954
01:31:33.000 --> 01:31:35.159
<v Speaker 7>Well, well, I mean, hold on, First of all, I'd

1955
01:31:35.159 --> 01:31:38.479
<v Speaker 7>like to say this. You're being very concise, which I appreciate.

1956
01:31:38.840 --> 01:31:42.039
<v Speaker 7>So they're both back at your place now. The experts

1957
01:31:42.039 --> 01:31:46.880
<v Speaker 7>sayer and the original guy is that correct, yes, sir?

1958
01:31:47.079 --> 01:31:50.800
<v Speaker 7>So what ultimately did the experts say or where did

1959
01:31:50.840 --> 01:31:52.079
<v Speaker 7>it go next?

1960
01:31:56.479 --> 01:31:59.560
<v Speaker 16>The first man was the one doing most of the speaking.

1961
01:32:00.000 --> 01:32:00.560
<v Speaker 1>I understand.

1962
01:32:00.720 --> 01:32:07.079
<v Speaker 16>He said, look, we will take down these ten small trees.

1963
01:32:07.560 --> 01:32:11.439
<v Speaker 16>These two big trees we can't handle. Okay, we're not staffed,

1964
01:32:11.520 --> 01:32:12.920
<v Speaker 16>we need we don't have the equipment.

1965
01:32:13.239 --> 01:32:17.439
<v Speaker 6>I understand that. Okay, so that's good though, yes it is.

1966
01:32:17.920 --> 01:32:22.119
<v Speaker 16>And then he said what we will do for you

1967
01:32:23.039 --> 01:32:25.760
<v Speaker 16>is we will cut these two trees that have already

1968
01:32:25.760 --> 01:32:29.000
<v Speaker 16>fallen and leave you the firewood, and we're going to

1969
01:32:29.079 --> 01:32:31.760
<v Speaker 16>take the firewood for these other ten trees.

1970
01:32:32.000 --> 01:32:33.479
<v Speaker 1>Okay.

1971
01:32:33.920 --> 01:32:37.000
<v Speaker 16>And that didn't sound fair to me, And I've realized

1972
01:32:37.119 --> 01:32:38.319
<v Speaker 16>it's a free service.

1973
01:32:38.479 --> 01:32:42.000
<v Speaker 7>Yeah, Amy, you sound like a very nice person.

1974
01:32:42.600 --> 01:32:46.640
<v Speaker 6>I is that why you're calling?

1975
01:32:46.680 --> 01:32:46.880
<v Speaker 11>Though?

1976
01:32:46.960 --> 01:32:48.159
<v Speaker 1>You want the firewood?

1977
01:32:50.319 --> 01:32:54.319
<v Speaker 16>I do? And I said, look, I'll give up. I'll

1978
01:32:54.319 --> 01:32:57.520
<v Speaker 16>give up eighty percent of it. Can't you leave me some?

1979
01:32:57.640 --> 01:33:00.760
<v Speaker 16>And then they said, okay, well call us in the

1980
01:33:00.800 --> 01:33:03.840
<v Speaker 16>middle of winter if you need some. And I have

1981
01:33:04.159 --> 01:33:08.039
<v Speaker 16>found that when I call anybody in the middle of winter.

1982
01:33:08.079 --> 01:33:09.199
<v Speaker 6>Hey, Amy, let me ask you.

1983
01:33:09.359 --> 01:33:12.279
<v Speaker 7>Let me ask you some background questions real quick. I

1984
01:33:12.319 --> 01:33:14.880
<v Speaker 7>understand you're in Gilpin County. Are you right near like

1985
01:33:15.199 --> 01:33:17.680
<v Speaker 7>central City or you how far are you away from

1986
01:33:17.720 --> 01:33:18.439
<v Speaker 7>Central City?

1987
01:33:19.640 --> 01:33:21.399
<v Speaker 1>Very close? Okay, I figured so.

1988
01:33:21.640 --> 01:33:25.319
<v Speaker 7>Now, second question, you said you only had like ten

1989
01:33:25.399 --> 01:33:27.840
<v Speaker 7>percent or something strange about electricity.

1990
01:33:28.039 --> 01:33:29.000
<v Speaker 1>What did that mean?

1991
01:33:29.039 --> 01:33:37.760
<v Speaker 7>How can you only have a percentage of electricity?

1992
01:33:37.920 --> 01:33:40.840
<v Speaker 6>Does that make sense? Or did I mishear you?

1993
01:33:40.880 --> 01:33:44.359
<v Speaker 16>No, sir, I bought a dilapidated house, okay, and most

1994
01:33:44.359 --> 01:33:46.800
<v Speaker 16>of the plumbing and most of the electricity went out

1995
01:33:46.840 --> 01:33:49.960
<v Speaker 16>shortly after I moved in. But I only use that

1996
01:33:50.159 --> 01:33:52.199
<v Speaker 16>to say, look, you guys, this is.

1997
01:33:52.159 --> 01:33:54.119
<v Speaker 6>Why I can't I understand.

1998
01:33:54.119 --> 01:33:56.159
<v Speaker 7>And that goes directly into why you would feel a

1999
01:33:56.159 --> 01:34:01.159
<v Speaker 7>lot more comfortable with the firewood. Right, Yeah, of course,

2000
01:34:01.439 --> 01:34:03.720
<v Speaker 7>all right, hold on, I gotta take it, Amy, I

2001
01:34:03.720 --> 01:34:05.680
<v Speaker 7>get it. Listen, I gotta take a break. I'm gonna

2002
01:34:05.680 --> 01:34:09.079
<v Speaker 7>do a few things behind the scenes while we're on break, too,

2003
01:34:09.119 --> 01:34:10.640
<v Speaker 7>So hold on. I promise I'll come back to you

2004
01:34:10.680 --> 01:34:14.239
<v Speaker 7>after this, hopefully we can get this figured out. In fact,

2005
01:34:14.319 --> 01:34:16.399
<v Speaker 7>I do have one more question, real quick, Amy, I

2006
01:34:16.479 --> 01:34:22.159
<v Speaker 7>assume you live alone, an assumption, okay, hold on, all right, folks,

2007
01:34:22.199 --> 01:34:24.399
<v Speaker 7>three oh three seven, one, three eight two five to five.

2008
01:34:30.079 --> 01:34:33.359
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

2009
01:34:33.479 --> 01:34:36.119
<v Speaker 5>dot com. You don't pay a cent until you're content.

2010
01:34:37.680 --> 01:34:41.960
<v Speaker 5>Wait time for an insurance check up free, no obligation.

2011
01:34:41.960 --> 01:34:45.800
<v Speaker 5>In comparison, call Compass Insurance paying too much your coverage

2012
01:34:45.840 --> 01:34:48.520
<v Speaker 5>at dozens of insurance companies find out now three oh

2013
01:34:48.560 --> 01:34:50.880
<v Speaker 5>three seven to seven to one help. You'll think you're

2014
01:34:50.920 --> 01:34:53.439
<v Speaker 5>his only customer when you choose Frank durand the real

2015
01:34:53.560 --> 01:34:56.560
<v Speaker 5>estate Man dot com to list your home with Remax

2016
01:34:56.600 --> 01:34:59.640
<v Speaker 5>Alliance three oh three nine two zero sixteen twenty two.

2017
01:35:03.439 --> 01:35:06.760
<v Speaker 6>All right, Well, official nutcase of the day is on.

2018
01:35:08.239 --> 01:35:08.520
<v Speaker 1>Hold?

2019
01:35:08.560 --> 01:35:11.680
<v Speaker 7>Are Wayne is called back? So what exactly? I offered

2020
01:35:12.000 --> 01:35:13.800
<v Speaker 7>for him to come on the air and explain where

2021
01:35:13.840 --> 01:35:16.439
<v Speaker 7>I went wrong? But apparently he doesn't want to come

2022
01:35:16.479 --> 01:35:19.439
<v Speaker 7>on the air now, and that's his prerogative. So what

2023
01:35:19.479 --> 01:35:21.760
<v Speaker 7>are you guys hearing in there from Wayne?

2024
01:35:21.800 --> 01:35:24.920
<v Speaker 22>He says he wanted to talk, so I let him talk,

2025
01:35:25.039 --> 01:35:28.399
<v Speaker 22>and he cannot talk without swearing, so I'm not gonna

2026
01:35:28.399 --> 01:35:31.159
<v Speaker 22>put him on air, So I just put.

2027
01:35:31.000 --> 01:35:34.119
<v Speaker 7>Him down and then eventually we hang up on him,

2028
01:35:34.159 --> 01:35:35.439
<v Speaker 7>right or he hangs up?

2029
01:35:35.760 --> 01:35:37.720
<v Speaker 19>He hangs up. Now he wants to talk to the

2030
01:35:37.760 --> 01:35:40.279
<v Speaker 19>person in charge, so he can get all of us fired.

2031
01:35:40.439 --> 01:35:43.520
<v Speaker 22>Okay, to hear something about he's getting Bob Pittman's contact

2032
01:35:43.600 --> 01:35:45.199
<v Speaker 22>personal contact, and yeah.

2033
01:35:45.079 --> 01:35:47.560
<v Speaker 6>And tell him just you know, google it, and then

2034
01:35:47.920 --> 01:35:50.720
<v Speaker 6>we'll just tell him to call up Tepper, give him

2035
01:35:50.720 --> 01:35:54.000
<v Speaker 6>Tepper's information. I mean, I'll give him that one.

2036
01:35:53.960 --> 01:35:55.560
<v Speaker 9>Upper like Tepper.

2037
01:35:56.239 --> 01:35:58.560
<v Speaker 7>How about wait a minute, let me hold on, let

2038
01:35:58.600 --> 01:36:01.439
<v Speaker 7>me pull up hold on. I know the complaint line,

2039
01:36:01.439 --> 01:36:09.600
<v Speaker 7>hold on eight hundred. I'm and asked, Okay, give them,

2040
01:36:09.640 --> 01:36:12.439
<v Speaker 7>give them, give them that one three oh three seven

2041
01:36:12.479 --> 01:36:13.680
<v Speaker 7>one three eight two, five to five.

2042
01:36:14.000 --> 01:36:14.319
<v Speaker 1>You know what?

2043
01:36:15.600 --> 01:36:18.079
<v Speaker 7>How come I get the nuts? I'd like to hear

2044
01:36:18.159 --> 01:36:21.079
<v Speaker 7>from someone that heard that call with Wayne. I understand

2045
01:36:21.119 --> 01:36:23.840
<v Speaker 7>I might have been a little abrupt. Kevin, you've been

2046
01:36:23.880 --> 01:36:25.079
<v Speaker 7>listening to the show forever.

2047
01:36:25.159 --> 01:36:27.199
<v Speaker 9>Well, yeah, but he just kept restarting the story from

2048
01:36:27.239 --> 01:36:30.000
<v Speaker 9>the beginning. I pick up from where he left off.

2049
01:36:30.119 --> 01:36:31.479
<v Speaker 9>I get his injustice.

2050
01:36:31.600 --> 01:36:32.159
<v Speaker 1>I really do.

2051
01:36:32.319 --> 01:36:34.760
<v Speaker 7>Let me ask someone that I have just met today,

2052
01:36:34.800 --> 01:36:38.840
<v Speaker 7>Bob Perry. This a leasing expert, and in fact, any

2053
01:36:38.920 --> 01:36:41.880
<v Speaker 7>questions you have on leasing, you heard the entire exchange

2054
01:36:41.920 --> 01:36:42.279
<v Speaker 7>on air.

2055
01:36:42.479 --> 01:36:44.399
<v Speaker 6>I did, And what did you think of it? Do

2056
01:36:44.439 --> 01:36:46.880
<v Speaker 6>you think I was too rough?

2057
01:36:46.920 --> 01:36:47.600
<v Speaker 1>On him or what.

2058
01:36:48.199 --> 01:36:50.239
<v Speaker 6>I don't even know what I did at this point.

2059
01:36:50.720 --> 01:36:50.800
<v Speaker 1>No.

2060
01:36:50.880 --> 01:36:53.000
<v Speaker 15>I think he just kept wanting to repeat the.

2061
01:36:52.920 --> 01:36:55.079
<v Speaker 6>Story eighteen times or more.

2062
01:36:56.159 --> 01:36:56.760
<v Speaker 1>Fun Fact.

2063
01:36:56.920 --> 01:36:58.920
<v Speaker 6>Fun Fact called me a piece of.

2064
01:36:59.039 --> 01:37:03.079
<v Speaker 7>S Yeah, that's the good one, Wayne. Yeah, you're you're

2065
01:37:03.079 --> 01:37:06.720
<v Speaker 7>a real classy guy. Man, you're calling a woman. Yeah,

2066
01:37:06.800 --> 01:37:08.399
<v Speaker 7>what can I say? He's just a jerk.

2067
01:37:08.720 --> 01:37:14.239
<v Speaker 6>Let's go ahead, just go take care of him. Go

2068
01:37:14.319 --> 01:37:16.319
<v Speaker 6>talk to the guy, Go talk to him real nicely.

2069
01:37:18.319 --> 01:37:18.560
<v Speaker 11>Try.

2070
01:37:18.800 --> 01:37:20.760
<v Speaker 9>Yeah. I wouldn't give him three seconds if he.

2071
01:37:20.760 --> 01:37:25.039
<v Speaker 6>Said Suzanne, Suzanne's pretty good at this stuff. I know

2072
01:37:25.159 --> 01:37:28.239
<v Speaker 6>she's tough, but is he that bad?

2073
01:37:29.680 --> 01:37:30.920
<v Speaker 1>He is certifiable?

2074
01:37:30.960 --> 01:37:33.680
<v Speaker 6>Maybe we should call the cops on him.

2075
01:37:33.960 --> 01:37:36.359
<v Speaker 22>Man, the phone's down on the side of the room

2076
01:37:36.399 --> 01:37:38.760
<v Speaker 22>and I can still hear yelling coming from it.

2077
01:37:38.840 --> 01:37:40.560
<v Speaker 7>Hold on, I got to get back with Ashley. I

2078
01:37:40.720 --> 01:37:44.199
<v Speaker 7>I can't give any more credence to this. Uh dude, Ay,

2079
01:37:44.880 --> 01:37:47.640
<v Speaker 7>So here's the deal. I'm sorry, Amy, listen, I thought

2080
01:37:47.640 --> 01:37:50.960
<v Speaker 7>about this during the break. Suzanne has reached out to

2081
01:37:51.039 --> 01:37:54.479
<v Speaker 7>these folks up in Gilpin County, acts and snacks.

2082
01:37:54.520 --> 01:37:56.680
<v Speaker 6>You did you call him or I.

2083
01:37:56.640 --> 01:37:59.560
<v Speaker 1>Need her information to call? I don't have anything yet.

2084
01:37:59.640 --> 01:38:02.039
<v Speaker 6>Oh okay, So hold on, Amy. What we're going to

2085
01:38:02.119 --> 01:38:05.199
<v Speaker 6>do is Suzanne's going to go in there, get your information.

2086
01:38:05.319 --> 01:38:07.239
<v Speaker 7>We're going to reach out. I'm going to try to

2087
01:38:07.239 --> 01:38:10.520
<v Speaker 7>get them to get rid of the trees, mitigate the property,

2088
01:38:10.880 --> 01:38:12.720
<v Speaker 7>and then leave the firewood for you.

2089
01:38:12.760 --> 01:38:13.600
<v Speaker 6>That's my goal.

2090
01:38:13.720 --> 01:38:17.920
<v Speaker 16>Okay, yes, sir, can I make an addition.

2091
01:38:17.640 --> 01:38:20.079
<v Speaker 3>To my claim?

2092
01:38:20.239 --> 01:38:20.800
<v Speaker 6>You sure can?

2093
01:38:21.479 --> 01:38:25.159
<v Speaker 16>Yeah, go ahead, And I'm not going to just go

2094
01:38:25.199 --> 01:38:29.520
<v Speaker 16>on bitching and bitching. But there's a woman that I

2095
01:38:29.680 --> 01:38:32.960
<v Speaker 16>volunteer with at the food bank who also had an

2096
01:38:33.000 --> 01:38:38.520
<v Speaker 16>adverse situation with them. She said, Hey, I have a

2097
01:38:38.760 --> 01:38:42.239
<v Speaker 16>property full of down trees. You can just come and

2098
01:38:42.279 --> 01:38:47.119
<v Speaker 16>take Oh, no matter what. And they said, you know what,

2099
01:38:47.199 --> 01:38:49.760
<v Speaker 16>you're aspen trees burned too hot. We're not going to

2100
01:38:49.880 --> 01:38:50.680
<v Speaker 16>take them.

2101
01:38:51.159 --> 01:38:51.960
<v Speaker 6>Yeah, so let me.

2102
01:38:52.039 --> 01:38:52.880
<v Speaker 1>I want to.

2103
01:38:53.439 --> 01:38:56.760
<v Speaker 7>I really want to take this call as a learning experience,

2104
01:38:56.840 --> 01:39:00.880
<v Speaker 7>not just for you, but for everybody listening and possibly myself.

2105
01:39:00.960 --> 01:39:07.279
<v Speaker 7>So it's kind of funny. No hold on, no, no, Amy, Amy,

2106
01:39:07.319 --> 01:39:10.319
<v Speaker 7>hold on, I already told you my goal. My goal

2107
01:39:10.560 --> 01:39:13.239
<v Speaker 7>is to get them to leave you the firewood. After

2108
01:39:13.279 --> 01:39:15.840
<v Speaker 7>they come out to your house and chop down your

2109
01:39:15.840 --> 01:39:18.560
<v Speaker 7>trees for free and leave you the firewood. That's what

2110
01:39:18.600 --> 01:39:22.560
<v Speaker 7>I'm trying to do. Okay, thank you, You're welcome. Now

2111
01:39:22.920 --> 01:39:25.000
<v Speaker 7>I do have a question for you, though, I want

2112
01:39:25.039 --> 01:39:27.760
<v Speaker 7>you to kind of look at this from a different way.

2113
01:39:28.199 --> 01:39:28.880
<v Speaker 6>Let's look at it.

2114
01:39:29.640 --> 01:39:33.319
<v Speaker 7>I walk into your food bank and all you have

2115
01:39:33.960 --> 01:39:37.640
<v Speaker 7>is a can of raviolis that doesn't have the little

2116
01:39:37.680 --> 01:39:39.039
<v Speaker 7>chopped up delicious.

2117
01:39:38.600 --> 01:39:39.359
<v Speaker 1>Hot dogs in it.

2118
01:39:40.279 --> 01:39:44.520
<v Speaker 7>So I start throwing a fit that you should not

2119
01:39:44.600 --> 01:39:48.319
<v Speaker 7>only have the regular ravoli, but the other kind of

2120
01:39:48.399 --> 01:39:51.880
<v Speaker 7>ravioli with the little delicious hot dogs chopped up in it. Now,

2121
01:39:51.960 --> 01:39:53.479
<v Speaker 7>that wouldn't be that cool, right.

2122
01:39:55.960 --> 01:39:58.760
<v Speaker 3>We heard that, yes, sir, Okay, So.

2123
01:39:59.279 --> 01:40:02.279
<v Speaker 7>These folks do a nice service for people, just like

2124
01:40:02.359 --> 01:40:06.119
<v Speaker 7>you do. You're not going to get it's a great

2125
01:40:06.199 --> 01:40:09.119
<v Speaker 7>service and it doesn't cost you a penny. So what

2126
01:40:09.159 --> 01:40:13.159
<v Speaker 7>I'm saying is I understand your circumstance because the condition

2127
01:40:13.319 --> 01:40:15.560
<v Speaker 7>of your house, you live alone. I get all that,

2128
01:40:15.800 --> 01:40:17.880
<v Speaker 7>and I'm going to try to get them to help

2129
01:40:17.920 --> 01:40:19.920
<v Speaker 7>you out. But what I want you to remember in

2130
01:40:19.960 --> 01:40:22.359
<v Speaker 7>the back of your head when you're dealing with them,

2131
01:40:22.720 --> 01:40:25.239
<v Speaker 7>are the people that are a little hard on you

2132
01:40:25.359 --> 01:40:26.520
<v Speaker 7>when you're volunteering.

2133
01:40:29.039 --> 01:40:30.520
<v Speaker 1>Okay, hold on, go ahead, Kevin.

2134
01:40:31.159 --> 01:40:33.520
<v Speaker 9>I think they're offsetting that their costs and everything on

2135
01:40:33.560 --> 01:40:35.199
<v Speaker 9>the firewood is why they're taking.

2136
01:40:35.000 --> 01:40:37.199
<v Speaker 7>It to Oh you think when they sell the fire

2137
01:40:37.359 --> 01:40:38.800
<v Speaker 7>you think they sell the firewood.

2138
01:40:38.840 --> 01:40:39.239
<v Speaker 9>I believe.

2139
01:40:39.239 --> 01:40:42.479
<v Speaker 6>So that's very interesting that because.

2140
01:40:42.239 --> 01:40:44.079
<v Speaker 9>That's why they didn't want to take the aspen, because

2141
01:40:44.079 --> 01:40:45.079
<v Speaker 9>it's of no value to.

2142
01:40:45.039 --> 01:40:46.239
<v Speaker 1>Them because you can't burn it.

2143
01:40:46.399 --> 01:40:47.960
<v Speaker 9>You can't, but it's worthless to burn.

2144
01:40:48.159 --> 01:40:49.399
<v Speaker 1>I didn't know that it.

2145
01:40:49.279 --> 01:40:52.319
<v Speaker 9>Burst too hot. Yeah, so they're probably doing it as

2146
01:40:52.319 --> 01:40:55.319
<v Speaker 9>a service. But in return, they're selling the firewood to

2147
01:40:55.359 --> 01:40:56.119
<v Speaker 9>cover their cost.

2148
01:40:56.399 --> 01:40:59.600
<v Speaker 6>I wonder, okay, because there's cost, and of course there

2149
01:40:59.680 --> 01:41:00.399
<v Speaker 6>is amy.

2150
01:41:00.520 --> 01:41:03.079
<v Speaker 7>What happens if that's the case, and I bet Kevin's

2151
01:41:03.159 --> 01:41:05.960
<v Speaker 7>right on that they sell that firewood to fund the

2152
01:41:06.159 --> 01:41:09.319
<v Speaker 7>entire project. Does that give you a different outlook on it?

2153
01:41:11.199 --> 01:41:15.439
<v Speaker 16>I expect that that is probably the case. I just

2154
01:41:15.520 --> 01:41:18.439
<v Speaker 16>don't appreciate that they never got back to me. And

2155
01:41:18.520 --> 01:41:21.439
<v Speaker 16>I was respectful to them when I said, this does

2156
01:41:21.479 --> 01:41:24.720
<v Speaker 16>not sound fair to me, it does not sound balanced.

2157
01:41:25.399 --> 01:41:28.840
<v Speaker 16>Could you please explain? And I said, I would even

2158
01:41:29.840 --> 01:41:34.439
<v Speaker 16>compensate with you. You could, just if you would down

2159
01:41:34.479 --> 01:41:38.279
<v Speaker 16>the trees that you can and only take some of

2160
01:41:38.319 --> 01:41:40.600
<v Speaker 16>them and leave the rest down. They're, oh, we don't

2161
01:41:40.600 --> 01:41:41.720
<v Speaker 16>do things that way, and.

2162
01:41:41.640 --> 01:41:44.039
<v Speaker 6>I said, listen, we're gonna we're going to get to

2163
01:41:44.079 --> 01:41:45.560
<v Speaker 6>the bottom of it. I'm not going to go down

2164
01:41:45.600 --> 01:41:46.880
<v Speaker 6>that that rabbit hole.

2165
01:41:46.920 --> 01:41:49.039
<v Speaker 7>Now, we're going to try to get to the bottom

2166
01:41:49.119 --> 01:41:51.239
<v Speaker 7>of it and try to get you some firewood and

2167
01:41:51.279 --> 01:41:53.479
<v Speaker 7>get the mitigation. We've got to talk to the company.

2168
01:41:53.680 --> 01:41:56.399
<v Speaker 7>Suzanne's got her feelers out through different ways, and she's

2169
01:41:56.439 --> 01:41:58.239
<v Speaker 7>going to give them a call over the break, So

2170
01:41:58.319 --> 01:42:01.720
<v Speaker 7>make sure we have Amy's information. Three oh three seven

2171
01:42:01.760 --> 01:42:02.920
<v Speaker 7>one three eight two five five.

2172
01:42:08.359 --> 01:42:11.640
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

2173
01:42:11.720 --> 01:42:12.279
<v Speaker 5>dot com.

2174
01:42:12.319 --> 01:42:14.359
<v Speaker 1>You don't pay a cent until you're content.

2175
01:42:17.720 --> 01:42:20.920
<v Speaker 5>Time for an insurance check up free no obligation comparison

2176
01:42:21.039 --> 01:42:24.600
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2177
01:42:24.600 --> 01:42:27.359
<v Speaker 5>of insurance companies find out now three oh three seven

2178
01:42:27.439 --> 01:42:30.279
<v Speaker 5>seven to one help. You'll think you're his only customer

2179
01:42:30.279 --> 01:42:32.560
<v Speaker 5>when you choose Frank durand the real estate Man dot

2180
01:42:32.560 --> 01:42:35.920
<v Speaker 5>com to list your home with Remax Alliance three oh

2181
01:42:35.920 --> 01:42:38.079
<v Speaker 5>three nine two zero sixteen twenty two.

2182
01:42:43.640 --> 01:42:44.159
<v Speaker 2>Ripped of.

2183
01:42:45.960 --> 01:42:46.199
<v Speaker 21>News.

2184
01:42:47.399 --> 01:42:53.600
<v Speaker 2>Need that so you don't have run acious as a can.

2185
01:42:54.880 --> 01:42:56.800
<v Speaker 2>Shoot's gonna help come.

2186
01:42:58.359 --> 01:43:03.319
<v Speaker 4>This is the Troubleshoe show No Tom Martinez.

2187
01:43:04.039 --> 01:43:06.039
<v Speaker 1>All right, welcome to the show. The only show off

2188
01:43:06.119 --> 01:43:06.399
<v Speaker 1>is kind.

2189
01:43:06.399 --> 01:43:09.720
<v Speaker 7>We're here to solve problems, answer questions, take complaints. Our

2190
01:43:09.720 --> 01:43:11.560
<v Speaker 7>goal in life is to make your life a little

2191
01:43:11.560 --> 01:43:13.760
<v Speaker 7>bit better. If you've been ripped off or taking advantage of,

2192
01:43:14.039 --> 01:43:15.560
<v Speaker 7>I do want to hear from you. I do want

2193
01:43:15.600 --> 01:43:18.079
<v Speaker 7>to ask some of our experts today in the auto

2194
01:43:18.159 --> 01:43:21.720
<v Speaker 7>business what's going on. But I promised, I truly promised

2195
01:43:21.720 --> 01:43:23.439
<v Speaker 7>one caller we'll get right back to her.

2196
01:43:23.479 --> 01:43:24.279
<v Speaker 1>So I'm going to do that.

2197
01:43:25.319 --> 01:43:28.640
<v Speaker 7>But first I want to tell you about Paul the

2198
01:43:28.720 --> 01:43:30.640
<v Speaker 7>water Man. Paul's a great guy.

2199
01:43:30.640 --> 01:43:32.520
<v Speaker 6>If you want the best water system out there at

2200
01:43:32.560 --> 01:43:34.840
<v Speaker 6>the best price, go to waterpros dot net.

2201
01:43:35.079 --> 01:43:37.880
<v Speaker 7>Susan I got our system from him probably about five

2202
01:43:37.960 --> 01:43:40.600
<v Speaker 7>or six months ago. He saved us at least three

2203
01:43:40.680 --> 01:43:44.479
<v Speaker 7>thousand dollars off the water softener, and it's absolutely a great,

2204
01:43:44.560 --> 01:43:47.520
<v Speaker 7>low maintenance system. We love it and it's changed a

2205
01:43:47.560 --> 01:43:50.600
<v Speaker 7>lot of stuff. Our closer cleaner. In fact, Suzanne can't

2206
01:43:50.600 --> 01:43:52.880
<v Speaker 7>stop talking about how great it is for her hair.

2207
01:43:53.079 --> 01:43:55.800
<v Speaker 7>But if you want that soft water, it's absolutely the

2208
01:43:55.840 --> 01:44:00.560
<v Speaker 7>best system at the best price. Waterpros dot net now

2209
01:44:00.640 --> 01:44:03.640
<v Speaker 7>three zero three seven, one, three eight two five five.

2210
01:44:03.680 --> 01:44:07.680
<v Speaker 7>We have one line open, and as promised, I'm going

2211
01:44:07.720 --> 01:44:11.680
<v Speaker 7>to get right back to Ashley. She's got a problem

2212
01:44:11.680 --> 01:44:13.680
<v Speaker 7>with Stevenson. What's going on, Ashley?

2213
01:44:14.800 --> 01:44:18.239
<v Speaker 3>Well, hi, Tom, thank you so much for taking my call.

2214
01:44:18.640 --> 01:44:21.800
<v Speaker 3>I'm a longtime fan of yours and like Peter Boyles,

2215
01:44:22.359 --> 01:44:25.199
<v Speaker 3>and the last thing in the world I'd think of

2216
01:44:25.479 --> 01:44:28.359
<v Speaker 3>was calling you. Never thought the stay would ever happened.

2217
01:44:28.359 --> 01:44:29.199
<v Speaker 1>Well, what happened?

2218
01:44:29.239 --> 01:44:30.800
<v Speaker 6>Ashley?

2219
01:44:31.159 --> 01:44:36.479
<v Speaker 3>So I my car broke down several months ago. The

2220
01:44:36.640 --> 01:44:39.159
<v Speaker 3>tire fell off. I'm accelerating on the highway.

2221
01:44:39.479 --> 01:44:40.039
<v Speaker 1>Oh my god.

2222
01:44:41.039 --> 01:44:45.039
<v Speaker 3>And I've been dealing with I'm very loyal to take

2223
01:44:45.079 --> 01:44:45.720
<v Speaker 3>what I deal with.

2224
01:44:45.880 --> 01:44:47.880
<v Speaker 6>And hey, Ashley, let me ask you something.

2225
01:44:47.880 --> 01:44:48.159
<v Speaker 1>You said.

2226
01:44:48.199 --> 01:44:49.279
<v Speaker 6>Your tire fell off.

2227
01:44:49.600 --> 01:44:52.880
<v Speaker 7>I mean that is very abnormal. Did you have it

2228
01:44:53.000 --> 01:44:54.319
<v Speaker 7>worked on prior to that?

2229
01:44:54.439 --> 01:44:57.479
<v Speaker 6>Did a bolt snap? Why would a tire just fall off?

2230
01:44:59.279 --> 01:45:02.319
<v Speaker 3>Costco had balanced it, rotated and balance in the car.

2231
01:45:02.560 --> 01:45:06.399
<v Speaker 7>Okay, so they most likely didn't put the tire back

2232
01:45:06.439 --> 01:45:09.840
<v Speaker 7>on properly. How how long after you left Costco did

2233
01:45:09.840 --> 01:45:10.439
<v Speaker 7>that happen?

2234
01:45:12.199 --> 01:45:15.079
<v Speaker 3>You know, I don't know, several months. I think several months.

2235
01:45:15.199 --> 01:45:17.279
<v Speaker 3>That isn't the issue, Okay, I'm.

2236
01:45:17.079 --> 01:45:18.560
<v Speaker 13>Sorry, keep going.

2237
01:45:17.960 --> 01:45:21.720
<v Speaker 3>And at the second time that's happened from Costco for me,

2238
01:45:22.159 --> 01:45:27.000
<v Speaker 3>actually third time. But anyway to make the reason why, So,

2239
01:45:27.159 --> 01:45:31.079
<v Speaker 3>I'm loyalty Stevenson's Toyota. I've been dealing with him for

2240
01:45:31.199 --> 01:45:35.720
<v Speaker 3>years and you know they have my loyalty. So I

2241
01:45:35.760 --> 01:45:40.920
<v Speaker 3>have my vehicle towed to them and for repairs, and

2242
01:45:41.239 --> 01:45:43.640
<v Speaker 3>they contact me and let me know how much it

2243
01:45:43.640 --> 01:45:47.039
<v Speaker 3>would cost. My goodness, I might be better off buying

2244
01:45:47.079 --> 01:45:47.760
<v Speaker 3>a new car.

2245
01:45:48.039 --> 01:45:49.159
<v Speaker 21>So what happened?

2246
01:45:50.960 --> 01:45:55.439
<v Speaker 3>So I so I thought, you know what, let's hold

2247
01:45:55.479 --> 01:45:58.000
<v Speaker 3>on repairs and let me see if I can get it.

2248
01:45:58.039 --> 01:45:59.479
<v Speaker 6>How much were the repairs going to be?

2249
01:45:59.520 --> 01:46:03.720
<v Speaker 3>Ashley, Well, the initial repairs two thousand and six career

2250
01:46:03.800 --> 01:46:10.439
<v Speaker 3>axle and okay, the breakdrum, I guess, okay. And so

2251
01:46:10.720 --> 01:46:14.079
<v Speaker 3>I was working with their leasing lease Purchase department and

2252
01:46:14.159 --> 01:46:18.560
<v Speaker 3>also the Colorado Buyback program to for their benefits. I

2253
01:46:18.600 --> 01:46:21.680
<v Speaker 3>could make this deal happen, and after a tear attempts

2254
01:46:21.680 --> 01:46:23.520
<v Speaker 3>for the state, it fell through.

2255
01:46:23.760 --> 01:46:25.960
<v Speaker 7>Hey, let me ask, Let me ask my guys something

2256
01:46:26.000 --> 01:46:30.079
<v Speaker 7>real quick. My car dealer jfr or Bob Perry. What

2257
01:46:30.199 --> 01:46:32.399
<v Speaker 7>is this buyback? She's talking about.

2258
01:46:33.079 --> 01:46:37.000
<v Speaker 18>The state and federal government gives back on a new

2259
01:46:37.079 --> 01:46:40.920
<v Speaker 18>car seventy five to seven thousand dollars, and the federal

2260
01:46:41.039 --> 01:46:42.520
<v Speaker 18>also gives the same thing.

2261
01:46:42.560 --> 01:46:45.720
<v Speaker 6>Only for what though only for an electric car or a.

2262
01:46:45.800 --> 01:46:49.319
<v Speaker 18>Plug in electric or a hybrid, not a hybrid has

2263
01:46:49.399 --> 01:46:51.840
<v Speaker 18>to be a plug in, a plug in plug in.

2264
01:46:51.920 --> 01:46:54.720
<v Speaker 6>Okay, So Ashley, you went through this with Stevenson.

2265
01:46:55.359 --> 01:47:00.119
<v Speaker 3>Keep going well, yeah, okay, So the state united the

2266
01:47:00.199 --> 01:47:03.720
<v Speaker 3>second time. So I contacted Steveson's dock and said, okay,

2267
01:47:03.800 --> 01:47:08.000
<v Speaker 3>let's proceed with the repairs. They contacted me back and

2268
01:47:08.079 --> 01:47:09.960
<v Speaker 3>said they want a thousand dollars deposit.

2269
01:47:10.079 --> 01:47:11.760
<v Speaker 6>Hold on, Ashley, that's hold on.

2270
01:47:11.800 --> 01:47:13.920
<v Speaker 7>I'm sorry I have to interrupt you because I am

2271
01:47:13.960 --> 01:47:19.239
<v Speaker 7>curious as hell. Why could the state deny her or

2272
01:47:19.279 --> 01:47:22.840
<v Speaker 7>anybody else that refund if it is a plug in

2273
01:47:22.960 --> 01:47:26.399
<v Speaker 7>hybrid or all electric, what would be a reason, like

2274
01:47:26.479 --> 01:47:28.279
<v Speaker 7>she already bought one for example.

2275
01:47:29.199 --> 01:47:31.399
<v Speaker 9>No, it probably has to do with income.

2276
01:47:31.760 --> 01:47:35.159
<v Speaker 1>Okay, So is that the deal, Ashley? You make too

2277
01:47:35.239 --> 01:47:35.720
<v Speaker 1>much money?

2278
01:47:35.800 --> 01:47:36.119
<v Speaker 3>Yes?

2279
01:47:37.159 --> 01:47:38.199
<v Speaker 1>Yes, okay, thank you.

2280
01:47:38.279 --> 01:47:40.800
<v Speaker 6>I just wanted to understand that. Continue on.

2281
01:47:40.960 --> 01:47:43.520
<v Speaker 7>So you told Stevenson I'm not going to buy the

2282
01:47:43.560 --> 01:47:46.239
<v Speaker 7>new car because I don't qualify for the rebate. I

2283
01:47:46.279 --> 01:47:48.319
<v Speaker 7>want you to fix my old car, and it was

2284
01:47:48.439 --> 01:47:51.960
<v Speaker 7>roughly going to cost you a little over two grand for.

2285
01:47:52.319 --> 01:47:54.920
<v Speaker 3>The initial repair. There's a lot more going on, got it.

2286
01:47:55.000 --> 01:47:58.279
<v Speaker 6>So then they wanted one thousand dollars down the.

2287
01:47:58.560 --> 01:48:01.720
<v Speaker 3>Deposit to start my Oh. I thought, this is a mistake.

2288
01:48:02.039 --> 01:48:05.439
<v Speaker 3>It has to be a mistake because I've never had

2289
01:48:05.479 --> 01:48:06.640
<v Speaker 3>to do that in my entire life.

2290
01:48:06.680 --> 01:48:08.840
<v Speaker 7>I find it insane and I'd never do it, and

2291
01:48:08.920 --> 01:48:11.680
<v Speaker 7>I think the fact that Stevenson Toyota did it, I

2292
01:48:11.680 --> 01:48:14.640
<v Speaker 7>would never use them if they if they truly wanted

2293
01:48:14.680 --> 01:48:18.079
<v Speaker 7>money down before they did repairs on your car, I

2294
01:48:18.079 --> 01:48:20.880
<v Speaker 7>would have never ever have done it. And I don't

2295
01:48:20.960 --> 01:48:23.279
<v Speaker 7>understand for the life of me why they'd ask for it.

2296
01:48:23.439 --> 01:48:24.319
<v Speaker 1>But what happened.

2297
01:48:26.079 --> 01:48:32.600
<v Speaker 3>So I appealed little is this a mistake? And I

2298
01:48:32.880 --> 01:48:35.920
<v Speaker 3>was notified that it's not a mistake. They won a

2299
01:48:35.960 --> 01:48:40.000
<v Speaker 3>thousand dollars down, it's further service manager. So I tried

2300
01:48:40.039 --> 01:48:44.760
<v Speaker 3>to reach out to Peter greg or can't you know

2301
01:48:44.880 --> 01:48:47.840
<v Speaker 3>previous owner? I didn't know their previous owners of Jess's

2302
01:48:47.960 --> 01:48:50.760
<v Speaker 3>Toyota and found out that the dealership is not a

2303
01:48:50.840 --> 01:48:56.319
<v Speaker 3>longerf i'mly owned, got it, so I'm at a loss

2304
01:48:56.560 --> 01:48:57.560
<v Speaker 3>I don't know what to do.

2305
01:48:57.680 --> 01:48:59.880
<v Speaker 6>Well, what did your car? Is still over there?

2306
01:49:01.000 --> 01:49:01.359
<v Speaker 3>It is?

2307
01:49:01.680 --> 01:49:03.960
<v Speaker 6>Well, I sure as hell wouldn't have them do anything

2308
01:49:04.000 --> 01:49:04.960
<v Speaker 6>to it. Why would you?

2309
01:49:06.840 --> 01:49:12.079
<v Speaker 3>Oh? I, well, that's fine. I will never.

2310
01:49:14.119 --> 01:49:16.960
<v Speaker 7>Okay, first of all, and I'd be in dead serious Ashley.

2311
01:49:17.479 --> 01:49:21.159
<v Speaker 7>I would never ever pay a shop one thousand dollars

2312
01:49:21.279 --> 01:49:24.119
<v Speaker 7>up front for repair work. I just wouldn't do it.

2313
01:49:24.199 --> 01:49:26.239
<v Speaker 7>I don't suggest anybody doesn't.

2314
01:49:27.000 --> 01:49:27.600
<v Speaker 1>I see a.

2315
01:49:27.560 --> 01:49:31.239
<v Speaker 9>Shop that has history of her business even on top of.

2316
01:49:31.399 --> 01:49:34.199
<v Speaker 7>The whole thing sounds as shady as it. Can't what

2317
01:49:34.279 --> 01:49:38.720
<v Speaker 7>I would do? And where is Stevenson Toyota in Golden

2318
01:49:38.880 --> 01:49:41.319
<v Speaker 7>I'd have a tote over to Sheridan. I bet you

2319
01:49:41.439 --> 01:49:43.119
<v Speaker 7>and Kevin, I'm going to put you on the spot.

2320
01:49:43.520 --> 01:49:47.319
<v Speaker 7>She's got a twenty five hundred dollars estimate. I would

2321
01:49:47.319 --> 01:49:50.920
<v Speaker 7>assume you can do it, and she would still save

2322
01:49:51.000 --> 01:49:52.279
<v Speaker 7>money even after the toe.

2323
01:49:52.640 --> 01:49:53.399
<v Speaker 9>Yeah, no, we could.

2324
01:49:54.000 --> 01:49:57.479
<v Speaker 7>I mean, Ashley, there is no reason to go there.

2325
01:49:57.720 --> 01:50:00.199
<v Speaker 7>You're going to save more money us than Kevin. He's

2326
01:50:00.239 --> 01:50:03.439
<v Speaker 7>got a nationwide warranty. Not listen to this. Not only

2327
01:50:03.439 --> 01:50:05.520
<v Speaker 7>are you gonna have a three year and this is

2328
01:50:05.560 --> 01:50:08.760
<v Speaker 7>better than Stevenson by far in most dealerships. You're gonna

2329
01:50:08.800 --> 01:50:14.119
<v Speaker 7>have a three year, thirty six thousand mile nation wide

2330
01:50:14.760 --> 01:50:18.439
<v Speaker 7>warranty with Kevin. I guarantee that dealership doesn't have that,

2331
01:50:18.840 --> 01:50:21.640
<v Speaker 7>And he's gonna save you money, and he's going to

2332
01:50:21.720 --> 01:50:23.760
<v Speaker 7>do the job right, and he's not gonna charge you

2333
01:50:23.800 --> 01:50:24.720
<v Speaker 7>any money up front.

2334
01:50:26.560 --> 01:50:26.720
<v Speaker 21>Right.

2335
01:50:27.000 --> 01:50:30.439
<v Speaker 3>Well, I've never taken my car outside of a dealership

2336
01:50:30.439 --> 01:50:31.319
<v Speaker 3>in my whole life.

2337
01:50:31.359 --> 01:50:35.439
<v Speaker 6>Well, I'm sorry, out.

2338
01:50:35.239 --> 01:50:36.800
<v Speaker 3>Of loyalty, I guess.

2339
01:50:36.640 --> 01:50:38.920
<v Speaker 1>Well, loyalty. Where's their loyalty?

2340
01:50:39.079 --> 01:50:41.520
<v Speaker 7>They're telling you to pony up one thousand bucks up

2341
01:50:41.520 --> 01:50:44.920
<v Speaker 7>front they've got Okay, I'm glad you have loyalty, but

2342
01:50:44.960 --> 01:50:46.640
<v Speaker 7>they have no loyalty towards you.

2343
01:50:48.760 --> 01:50:50.800
<v Speaker 11>Yeah, that really sucks.

2344
01:50:50.840 --> 01:50:54.199
<v Speaker 6>I mean, I just can't understand for the life of me.

2345
01:50:54.239 --> 01:50:56.439
<v Speaker 7>You know what I'd like to do? Hold on, hold on.

2346
01:50:56.560 --> 01:50:58.359
<v Speaker 7>I want you to stay on. I already told you

2347
01:50:58.399 --> 01:51:00.319
<v Speaker 7>what I do. Kevin's gonna save you money, going to

2348
01:51:00.359 --> 01:51:02.199
<v Speaker 7>do a better job, give you a better warranty. I

2349
01:51:02.239 --> 01:51:05.159
<v Speaker 7>don't even I mean to me, that's like, bam, bam bam.

2350
01:51:05.199 --> 01:51:08.199
<v Speaker 7>There's nothing else to say. But I would like Kelly,

2351
01:51:08.600 --> 01:51:11.520
<v Speaker 7>let's reach out to Stevenson and I would love them

2352
01:51:11.640 --> 01:51:13.319
<v Speaker 7>just to come on the air and explain why they

2353
01:51:13.319 --> 01:51:15.600
<v Speaker 7>want a thousand dollars up front. I would like to

2354
01:51:15.640 --> 01:51:18.319
<v Speaker 7>know if that's a true statement. And I do believe Janet,

2355
01:51:18.359 --> 01:51:20.119
<v Speaker 7>by the way, but I would like to hear it

2356
01:51:20.159 --> 01:51:23.600
<v Speaker 7>from the horse's mouth. Yes, we now charge people up

2357
01:51:23.600 --> 01:51:26.319
<v Speaker 7>front before we do a repair. Because I don't even

2358
01:51:26.399 --> 01:51:29.199
<v Speaker 7>have any understanding of that. I just don't get it.

2359
01:51:29.439 --> 01:51:33.000
<v Speaker 7>I mean, I just purely don't understand it. Hopefully you

2360
01:51:33.039 --> 01:51:36.039
<v Speaker 7>can get a comment from someone in the service or somewhere.

2361
01:51:36.039 --> 01:51:38.159
<v Speaker 6>Tell them, I just really want to know if that's true.

2362
01:51:38.319 --> 01:51:40.720
<v Speaker 7>Hey, it's their business, they can do whatever they want,

2363
01:51:40.920 --> 01:51:43.079
<v Speaker 7>but it's asinine in my opinion.

2364
01:51:48.239 --> 01:51:51.479
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

2365
01:51:51.600 --> 01:51:54.239
<v Speaker 5>dot com. You don't pay a cent until you're content.

2366
01:51:57.600 --> 01:52:00.800
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

2367
01:52:00.920 --> 01:52:04.479
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2368
01:52:04.479 --> 01:52:07.239
<v Speaker 5>of insurance companies find out Now three all three seven

2369
01:52:07.239 --> 01:52:09.600
<v Speaker 5>to seven to one help. You'll think you're his only

2370
01:52:09.680 --> 01:52:12.159
<v Speaker 5>customer when you choose Frank durand the real estate Man

2371
01:52:12.199 --> 01:52:15.600
<v Speaker 5>dot com to list your home with Remax Alliance three

2372
01:52:15.680 --> 01:52:21.800
<v Speaker 5>all three nine two zero sixteen twenty two.

2373
01:52:20.760 --> 01:52:24.840
<v Speaker 7>Three three seven, one three eight two five five. Man,

2374
01:52:24.880 --> 01:52:26.760
<v Speaker 7>we've got a lot of cooking right now. So this

2375
01:52:26.800 --> 01:52:32.600
<v Speaker 7>one with Stevenson Toyota, which is no longer Stevenson family.

2376
01:52:33.239 --> 01:52:36.800
<v Speaker 7>Ashley was told she had to put one thousand dollars

2377
01:52:36.840 --> 01:52:38.680
<v Speaker 7>down in order to fix her car. We were talking

2378
01:52:38.760 --> 01:52:41.479
<v Speaker 7>during the break and I mentioned and Rod Greer agreed

2379
01:52:41.560 --> 01:52:44.319
<v Speaker 7>with me. I bet what happened is when the sale

2380
01:52:44.880 --> 01:52:47.279
<v Speaker 7>wasn't going to go through on the new hybrid, and

2381
01:52:47.319 --> 01:52:49.079
<v Speaker 7>the reason it wasn't going to go through on the

2382
01:52:49.119 --> 01:52:51.199
<v Speaker 7>plug in hybrid she was going to buy from him

2383
01:52:51.520 --> 01:52:54.479
<v Speaker 7>is because she made too much money to qualify for

2384
01:52:54.560 --> 01:52:57.439
<v Speaker 7>the tax credit. So she decided, you know what, I'm

2385
01:52:57.439 --> 01:53:00.399
<v Speaker 7>going to go ahead and just fix my car. I

2386
01:53:00.439 --> 01:53:02.800
<v Speaker 7>think they had to stick up their butt at that point,

2387
01:53:02.800 --> 01:53:05.760
<v Speaker 7>and this is my opinion, and decided, oh okay, well,

2388
01:53:05.880 --> 01:53:07.800
<v Speaker 7>if she wasn't going to buy the car, you know,

2389
01:53:07.920 --> 01:53:09.680
<v Speaker 7>maybe she's not going to pay us, so we want

2390
01:53:09.680 --> 01:53:12.960
<v Speaker 7>a thousand dollars down for the repairs or something. But

2391
01:53:13.039 --> 01:53:16.840
<v Speaker 7>no matter what, Ashley, I still would not work with them. Kelly,

2392
01:53:16.920 --> 01:53:18.800
<v Speaker 7>did you reach out to them? I think she's on

2393
01:53:18.840 --> 01:53:22.359
<v Speaker 7>the phone right now. Kelly might be talking to him, Ashley,

2394
01:53:22.560 --> 01:53:24.159
<v Speaker 7>so let me put you on hold. I want to

2395
01:53:24.199 --> 01:53:27.000
<v Speaker 7>see what they have to say about charging you up

2396
01:53:27.039 --> 01:53:27.960
<v Speaker 7>front and why.

2397
01:53:28.119 --> 01:53:30.239
<v Speaker 1>Okay, sure, and I.

2398
01:53:30.199 --> 01:53:32.000
<v Speaker 3>Have text messages to prove everything.

2399
01:53:32.079 --> 01:53:33.560
<v Speaker 6>Oh I believe you one hundred percent.

2400
01:53:33.640 --> 01:53:37.640
<v Speaker 7>I just I'm baffled why any dealership would start charging

2401
01:53:37.960 --> 01:53:39.640
<v Speaker 7>service customers money up front.

2402
01:53:39.720 --> 01:53:43.119
<v Speaker 6>Kevin Coukin shared an Auto Tech any idea.

2403
01:53:42.720 --> 01:53:44.720
<v Speaker 9>No, I think it's one in thirty years that I've

2404
01:53:44.720 --> 01:53:48.159
<v Speaker 9>ever done that. But a repeat customer, that's That's not

2405
01:53:48.199 --> 01:53:49.199
<v Speaker 9>only that they.

2406
01:53:49.159 --> 01:53:51.640
<v Speaker 6>Know because they were trying to sell her the hybrid,

2407
01:53:51.760 --> 01:53:53.960
<v Speaker 6>but even without that, they can they know her income's

2408
01:53:54.039 --> 01:53:56.880
<v Speaker 6>high enough to not even qualify to get the rebate.

2409
01:53:57.199 --> 01:53:59.800
<v Speaker 9>You know, you should welcome me repeat customers, not chase them.

2410
01:54:00.119 --> 01:54:02.880
<v Speaker 7>It's remarkable. I've never heard of a dealership doing it.

2411
01:54:02.920 --> 01:54:05.000
<v Speaker 7>I don't care who it is. I mean, even bad

2412
01:54:05.079 --> 01:54:08.199
<v Speaker 7>dealerships we hear from they'll screw you after the fact,

2413
01:54:08.239 --> 01:54:09.760
<v Speaker 7>but they don't screw you up front.

2414
01:54:11.399 --> 01:54:14.079
<v Speaker 3>All right, Well, I'm probably gonna take your advice, and.

2415
01:54:14.680 --> 01:54:17.279
<v Speaker 6>I'm telling you, Ashley, I can't say it more.

2416
01:54:17.319 --> 01:54:20.600
<v Speaker 7>I'd bring it over to Sheridan quite frankly, I'd call

2417
01:54:20.680 --> 01:54:23.039
<v Speaker 7>him up he's going to take care of you, he's

2418
01:54:23.079 --> 01:54:25.359
<v Speaker 7>going to save you money. And the way these people

2419
01:54:25.439 --> 01:54:28.720
<v Speaker 7>are treating you, I wouldn't it wouldn't be beyond them,

2420
01:54:28.760 --> 01:54:31.359
<v Speaker 7>in my opinion, to be telling you stuff you need

2421
01:54:31.399 --> 01:54:33.479
<v Speaker 7>and don't even need. At this point, I don't know

2422
01:54:33.520 --> 01:54:35.920
<v Speaker 7>what to believe from them. I, honest to God, don't

2423
01:54:35.920 --> 01:54:39.960
<v Speaker 7>know what to believe from Stevenson Toyota based upon this conversation.

2424
01:54:40.399 --> 01:54:42.319
<v Speaker 7>So let me give you hold on. I'm going to

2425
01:54:42.359 --> 01:54:44.880
<v Speaker 7>have Kelly give you that number. But we're still trying

2426
01:54:44.880 --> 01:54:47.039
<v Speaker 7>to get a hold of Stevenson. In fact, ads we're

2427
01:54:47.079 --> 01:54:49.760
<v Speaker 7>talking right now. So hank tight and we'll go back

2428
01:54:49.800 --> 01:54:52.600
<v Speaker 7>to that. Janet's got a question on in a state.

2429
01:54:52.720 --> 01:54:58.479
<v Speaker 7>Go ahead, Janet, Janet.

2430
01:55:01.199 --> 01:55:03.000
<v Speaker 6>Yeah, I hear you. Go ahead. I'll give you a

2431
01:55:03.000 --> 01:55:06.479
<v Speaker 6>few seconds here here. What's going on?

2432
01:55:07.680 --> 01:55:10.359
<v Speaker 3>Oh my husband went and passed away on me.

2433
01:55:10.680 --> 01:55:12.960
<v Speaker 6>Oh I'm sorry to hear that. When did it happen, Janet?

2434
01:55:13.800 --> 01:55:14.880
<v Speaker 13>About him a month ago?

2435
01:55:15.079 --> 01:55:17.159
<v Speaker 6>Oh my goodness. How many years were you married?

2436
01:55:18.239 --> 01:55:19.119
<v Speaker 3>Oh?

2437
01:55:19.399 --> 01:55:21.960
<v Speaker 1>Of ken? Okay, that's that's horrible.

2438
01:55:23.560 --> 01:55:25.439
<v Speaker 3>No, thank you, I'm appreciate it.

2439
01:55:25.720 --> 01:55:26.960
<v Speaker 1>So what's going on with you?

2440
01:55:27.079 --> 01:55:27.319
<v Speaker 8>State?

2441
01:55:27.359 --> 01:55:28.439
<v Speaker 1>What kind of issue are you.

2442
01:55:28.399 --> 01:55:32.239
<v Speaker 13>Having he's got a daughter from a previous marriage, Okay.

2443
01:55:32.800 --> 01:55:38.399
<v Speaker 3>And I and so I'm wondering what she's going.

2444
01:55:38.319 --> 01:55:42.239
<v Speaker 1>To be able to what suck for me?

2445
01:55:42.359 --> 01:55:46.439
<v Speaker 6>Sorry, let me ask you a couple of questions. I

2446
01:55:46.479 --> 01:55:48.800
<v Speaker 6>see what you're saying. You're saying, what is she entitled to?

2447
01:55:48.960 --> 01:55:51.760
<v Speaker 6>Is that really the question? Did he have any kind

2448
01:55:51.760 --> 01:55:55.840
<v Speaker 6>of a trust or a will? Nope, so he had nothing.

2449
01:55:55.880 --> 01:55:58.520
<v Speaker 6>That's interesting. I'm already gonna que Kelly to get Brad

2450
01:55:58.520 --> 01:56:02.560
<v Speaker 6>O'Brien up. But let's talk about the primary residence, the house.

2451
01:56:02.600 --> 01:56:04.199
<v Speaker 6>Did you guys own property together?

2452
01:56:05.239 --> 01:56:11.119
<v Speaker 23>Well, recently, about eight years ago, my mother had passed away.

2453
01:56:11.319 --> 01:56:13.199
<v Speaker 13>And willed the house to me.

2454
01:56:13.600 --> 01:56:16.680
<v Speaker 6>Okay, and so not half of it.

2455
01:56:16.840 --> 01:56:19.399
<v Speaker 17>Is because you know, I guess we were married, right.

2456
01:56:19.800 --> 01:56:22.520
<v Speaker 6>Well yeah, but generally you would. Were you both on deed?

2457
01:56:23.119 --> 01:56:23.279
<v Speaker 1>Yes?

2458
01:56:23.600 --> 01:56:25.960
<v Speaker 7>Yes, I don't think there's going to be any issue

2459
01:56:25.960 --> 01:56:28.479
<v Speaker 7>with the daughter in the house whatsoever. I believe the

2460
01:56:28.520 --> 01:56:31.159
<v Speaker 7>house and we're going to give Brad O'Brien on But

2461
01:56:31.199 --> 01:56:33.920
<v Speaker 7>the house basically just goes to you in its entirety.

2462
01:56:34.199 --> 01:56:37.039
<v Speaker 7>So what necessarily are you worried about? Like did he

2463
01:56:37.119 --> 01:56:38.119
<v Speaker 7>have bank accounts?

2464
01:56:39.239 --> 01:56:39.680
<v Speaker 8>No?

2465
01:56:39.800 --> 01:56:40.880
<v Speaker 1>So what what.

2466
01:56:42.920 --> 01:56:46.359
<v Speaker 7>Are you worried about that. Yeah, well there's going to

2467
01:56:46.399 --> 01:56:48.159
<v Speaker 7>be no problem if you were on deed and he

2468
01:56:48.279 --> 01:56:50.520
<v Speaker 7>was on deed. Now, the only time that would be

2469
01:56:50.600 --> 01:56:53.880
<v Speaker 7>different if you were tenants in common cheese. I always

2470
01:56:53.920 --> 01:56:57.279
<v Speaker 7>get these two mixed up, but I can't imagine the

2471
01:56:57.399 --> 01:57:00.960
<v Speaker 7>deed was written that way. I do want to get

2472
01:57:00.960 --> 01:57:04.000
<v Speaker 7>Brad O'Brien. Every single time, I'll tell you who screwed me.

2473
01:57:03.960 --> 01:57:04.840
<v Speaker 1>On this was Tom.

2474
01:57:05.239 --> 01:57:07.640
<v Speaker 7>Tom always gets this wrong, and he has created in

2475
01:57:07.680 --> 01:57:11.199
<v Speaker 7>my brain to always get this wrong. There's tenants in common,

2476
01:57:11.399 --> 01:57:14.680
<v Speaker 7>then there's joint tenancy, and I forget which is which,

2477
01:57:14.680 --> 01:57:17.159
<v Speaker 7>but I know the differences. So one of the means,

2478
01:57:17.199 --> 01:57:19.479
<v Speaker 7>let's say you and I Janet own a house together.

2479
01:57:19.840 --> 01:57:22.880
<v Speaker 7>I own fifty percent of it, and that's it. I

2480
01:57:22.920 --> 01:57:26.640
<v Speaker 7>own fifty percent and that's all I own is fifty percent.

2481
01:57:26.760 --> 01:57:29.560
<v Speaker 7>You own the other fifty percent. I can do whatever

2482
01:57:29.680 --> 01:57:30.880
<v Speaker 7>with my fifty percent.

2483
01:57:30.960 --> 01:57:31.359
<v Speaker 1>I want.

2484
01:57:31.560 --> 01:57:34.680
<v Speaker 7>It's my own thing and it's your own thing. The

2485
01:57:34.800 --> 01:57:37.600
<v Speaker 7>other one is we both own it together, and if

2486
01:57:37.600 --> 01:57:39.760
<v Speaker 7>one of us dies, the other one gets it in

2487
01:57:39.800 --> 01:57:43.199
<v Speaker 7>the entirety. And that is the way ninety nine percent

2488
01:57:43.239 --> 01:57:46.479
<v Speaker 7>of these things that aren't investment properties are written.

2489
01:57:46.760 --> 01:57:48.319
<v Speaker 6>So I would assume it's that way.

2490
01:57:48.399 --> 01:57:49.920
<v Speaker 1>I do want to get Brad O'Brien on.

2491
01:57:50.239 --> 01:57:52.760
<v Speaker 7>But do you know if i'm the deed, it's it's

2492
01:57:52.840 --> 01:57:55.159
<v Speaker 7>tenants or is it a joint tenancy?

2493
01:57:55.199 --> 01:57:56.520
<v Speaker 6>Do you know what the deed says.

2494
01:57:57.319 --> 01:57:59.760
<v Speaker 3>It's not a joint tenancy. It's the both of us.

2495
01:58:00.079 --> 01:58:02.079
<v Speaker 7>Yeah, so that's it. There's nothing to worry about. The

2496
01:58:02.199 --> 01:58:04.520
<v Speaker 7>daughter can't do anything when it comes to that house

2497
01:58:04.560 --> 01:58:04.840
<v Speaker 7>at all.

2498
01:58:05.960 --> 01:58:06.159
<v Speaker 8>Good.

2499
01:58:06.319 --> 01:58:07.680
<v Speaker 3>Okay, well that's all we own.

2500
01:58:07.760 --> 01:58:11.279
<v Speaker 7>So yeah, you know you're it's kind of funny, do

2501
01:58:11.359 --> 01:58:14.279
<v Speaker 7>you is it the is it the loss?

2502
01:58:14.760 --> 01:58:16.399
<v Speaker 6>Is this how you react to loss?

2503
01:58:17.520 --> 01:58:17.600
<v Speaker 1>No?

2504
01:58:17.840 --> 01:58:20.920
<v Speaker 12>Not, well, I guess so, yeah, No, I don't.

2505
01:58:20.760 --> 01:58:23.359
<v Speaker 7>Mean that in a negative way whatsoever. It's just interesting.

2506
01:58:23.560 --> 01:58:27.159
<v Speaker 7>Everybody deals with things in different ways. I'll give you

2507
01:58:27.199 --> 01:58:30.880
<v Speaker 7>an example. I just saw my uncle in Arizona. He's

2508
01:58:30.920 --> 01:58:33.560
<v Speaker 7>basically on his deathbed. Suzanna and I flew out to

2509
01:58:33.560 --> 01:58:35.560
<v Speaker 7>see him, and I saw two of my cousins.

2510
01:58:35.880 --> 01:58:37.680
<v Speaker 1>One is name Amy, one is Stephen.

2511
01:58:38.119 --> 01:58:40.840
<v Speaker 7>The way Steven reacts in the room with his father

2512
01:58:41.560 --> 01:58:44.880
<v Speaker 7>is one hundred percent different than how Amy acts in

2513
01:58:44.920 --> 01:58:46.920
<v Speaker 7>the room. But they both love the father, and it's

2514
01:58:46.920 --> 01:58:50.640
<v Speaker 7>a very sad thing to see. But one reacts completely differently,

2515
01:58:50.840 --> 01:58:53.039
<v Speaker 7>and I'm just I guess really, all I was asking

2516
01:58:53.079 --> 01:58:55.399
<v Speaker 7>you is are you okay? Maybe that was a better

2517
01:58:55.439 --> 01:58:56.039
<v Speaker 7>way to put it.

2518
01:58:57.039 --> 01:58:59.000
<v Speaker 3>Not even close? Yeah?

2519
01:58:59.119 --> 01:59:01.680
<v Speaker 7>Do you need help any other fashion going through this

2520
01:59:01.800 --> 01:59:04.239
<v Speaker 7>besides the house? Are you going to end up possibly

2521
01:59:04.319 --> 01:59:06.760
<v Speaker 7>selling the house and downsizing.

2522
01:59:06.079 --> 01:59:08.159
<v Speaker 6>Or what are your what are your plans?

2523
01:59:08.560 --> 01:59:11.199
<v Speaker 17>That's what I'm scared of is losing the house because

2524
01:59:11.199 --> 01:59:14.439
<v Speaker 17>of all the other stuff, you know, like what he

2525
01:59:14.479 --> 01:59:16.520
<v Speaker 17>owes on credit cards and they're.

2526
01:59:16.319 --> 01:59:18.560
<v Speaker 16>All just enhanced name, but he owes a lot of

2527
01:59:18.680 --> 01:59:19.720
<v Speaker 16>money off the credit cards.

2528
01:59:19.840 --> 01:59:21.760
<v Speaker 6>Janet, you don't have to pay any of that. If

2529
01:59:21.800 --> 01:59:24.720
<v Speaker 6>they're just in his name, you don't have to pay

2530
01:59:24.760 --> 01:59:25.159
<v Speaker 6>any of that.

2531
01:59:26.199 --> 01:59:26.560
<v Speaker 8>Yeah.

2532
01:59:26.680 --> 01:59:28.840
<v Speaker 3>Yeah, so and then there is a wait.

2533
01:59:29.000 --> 01:59:32.000
<v Speaker 6>Wait, you're not but hold on, Janet, you're not trying

2534
01:59:32.000 --> 01:59:33.239
<v Speaker 6>to pay his credit card bills?

2535
01:59:33.279 --> 01:59:33.520
<v Speaker 9>Are you?

2536
01:59:34.279 --> 01:59:35.039
<v Speaker 3>Oh?

2537
01:59:35.119 --> 01:59:35.399
<v Speaker 1>Sorry?

2538
01:59:35.560 --> 01:59:38.960
<v Speaker 7>No, you can say, hell, okay, what besides the credit cards?

2539
01:59:38.960 --> 01:59:40.880
<v Speaker 7>Because I want you to feel a little more relaxed

2540
01:59:40.880 --> 01:59:42.279
<v Speaker 7>about it. You don't have to deal with that.

2541
01:59:42.720 --> 01:59:43.239
<v Speaker 6>What else?

2542
01:59:45.319 --> 01:59:47.399
<v Speaker 3>I don't know what was there is?

2543
01:59:47.880 --> 01:59:49.600
<v Speaker 16>I don't think there really is anything else.

2544
01:59:49.640 --> 01:59:50.479
<v Speaker 1>I was just really, I.

2545
01:59:51.720 --> 01:59:57.119
<v Speaker 13>Haven't I'll probably lose my car because it's only halfway paper.

2546
01:59:57.159 --> 01:59:59.159
<v Speaker 1>I have a car that he bought.

2547
01:59:59.039 --> 02:00:01.560
<v Speaker 23>Okay for me, whose name is on it, and then

2548
02:00:01.600 --> 02:00:03.079
<v Speaker 23>I still have to make the payments on it.

2549
02:00:03.119 --> 02:00:06.039
<v Speaker 11>But right now I'm incomeless.

2550
02:00:06.720 --> 02:00:08.079
<v Speaker 1>Do you have two cars, Janet?

2551
02:00:09.680 --> 02:00:10.279
<v Speaker 16>Notice one?

2552
02:00:10.520 --> 02:00:10.880
<v Speaker 1>Just one?

2553
02:00:10.960 --> 02:00:12.840
<v Speaker 6>Well, you don't want to lose the one car. What

2554
02:00:12.960 --> 02:00:13.720
<v Speaker 6>kind of car is it?

2555
02:00:14.720 --> 02:00:15.359
<v Speaker 3>Oh?

2556
02:00:15.399 --> 02:00:19.399
<v Speaker 13>It's a Mustang like two thousand eight okay?

2557
02:00:19.439 --> 02:00:21.760
<v Speaker 6>But it runs okay, I mean, there's no issues with it.

2558
02:00:23.039 --> 02:00:25.800
<v Speaker 16>No, I even had I'm sure it's an auto tech.

2559
02:00:26.439 --> 02:00:27.720
<v Speaker 12>Check it out before about it?

2560
02:00:27.760 --> 02:00:27.920
<v Speaker 1>Oh?

2561
02:00:27.920 --> 02:00:28.159
<v Speaker 9>Good?

2562
02:00:28.479 --> 02:00:30.199
<v Speaker 6>How much equity is in that house?

2563
02:00:31.239 --> 02:00:31.720
<v Speaker 21>A lot?

2564
02:00:32.159 --> 02:00:33.279
<v Speaker 6>Well, I mean, give me an idea.

2565
02:00:34.840 --> 02:00:37.800
<v Speaker 16>I don't know, maybe like four hundred thousand, okay.

2566
02:00:38.039 --> 02:00:39.840
<v Speaker 7>So I don't want you to freak out. You've got

2567
02:00:39.840 --> 02:00:41.920
<v Speaker 7>almost a half a million dollars to work with. You

2568
02:00:42.079 --> 02:00:43.800
<v Speaker 7>just got to figure out the best way to work

2569
02:00:43.840 --> 02:00:47.279
<v Speaker 7>with it. I sure wouldn't lose the car. One of

2570
02:00:47.359 --> 02:00:49.399
<v Speaker 7>the things you might think about is how to tap

2571
02:00:49.439 --> 02:00:52.199
<v Speaker 7>into some of that equity, for example, pay off the car.

2572
02:00:52.560 --> 02:00:55.119
<v Speaker 7>You might think of a reverse mortgage if the house

2573
02:00:55.239 --> 02:00:58.159
<v Speaker 7>is in good shape. Generally speaking, you would need a

2574
02:00:58.279 --> 02:01:01.600
<v Speaker 7>little bit of income for that, but that could be

2575
02:01:01.680 --> 02:01:04.279
<v Speaker 7>one thing to look at and then you could actually

2576
02:01:04.319 --> 02:01:08.399
<v Speaker 7>get some income every month from that reverse mortgage, or

2577
02:01:08.439 --> 02:01:10.720
<v Speaker 7>get a full line of credit to do with ever with.

2578
02:01:11.079 --> 02:01:12.680
<v Speaker 6>But there's different things you can do.

2579
02:01:12.760 --> 02:01:14.840
<v Speaker 7>So what I would like you to do is remember

2580
02:01:15.520 --> 02:01:18.760
<v Speaker 7>this conversation and when you do have questions, give us

2581
02:01:18.800 --> 02:01:22.199
<v Speaker 7>a call back, because I can tell you're distressed and

2582
02:01:22.279 --> 02:01:25.880
<v Speaker 7>I don't want you making bad mistakes. So honestly, you've

2583
02:01:25.880 --> 02:01:28.560
<v Speaker 7>got friends here and you should call us up if

2584
02:01:28.560 --> 02:01:31.520
<v Speaker 7>you have questions. We have experts in every field you

2585
02:01:31.560 --> 02:01:32.800
<v Speaker 7>can imagine that can help you.

2586
02:01:34.319 --> 02:01:35.399
<v Speaker 10>Oh that's so great.

2587
02:01:35.439 --> 02:01:36.199
<v Speaker 6>I appreciate it.

2588
02:01:36.199 --> 02:01:36.920
<v Speaker 17>Thank you so much.

2589
02:01:37.159 --> 02:01:39.920
<v Speaker 7>Okay, hold on a second, Hey, Kelly, make sure she

2590
02:01:40.000 --> 02:01:44.239
<v Speaker 7>has my contact info or at least my email, just

2591
02:01:44.279 --> 02:01:46.039
<v Speaker 7>in case she ever has a question. Give her my

2592
02:01:46.800 --> 02:01:48.800
<v Speaker 7>direct line, and of course you can always call three

2593
02:01:48.880 --> 02:01:52.159
<v Speaker 7>oh three seven one three A two five five.

2594
02:01:54.399 --> 02:01:55.560
<v Speaker 1>Where we going? Bennett?

2595
02:01:55.600 --> 02:01:58.800
<v Speaker 7>Bennett, Bennett, Bennett, Bennett, Bennett, Bennett, Bennett. Haven't talked to

2596
02:01:58.800 --> 02:01:59.239
<v Speaker 7>you for a while.

2597
02:01:59.279 --> 02:02:00.560
<v Speaker 1>Bennett. How are you doing? Man?

2598
02:02:00.960 --> 02:02:02.279
<v Speaker 21>Hey, Mark, you're the man.

2599
02:02:02.840 --> 02:02:03.159
<v Speaker 1>Thank you.

2600
02:02:03.720 --> 02:02:06.920
<v Speaker 21>The reason I'm calling. I need to talk to Kevin,

2601
02:02:07.000 --> 02:02:10.680
<v Speaker 21>and I'm sure that he cannot answer this. We have

2602
02:02:10.720 --> 02:02:14.920
<v Speaker 21>a two thousand and nine Volkswagen five cylinder. It just

2603
02:02:15.039 --> 02:02:19.439
<v Speaker 21>turned fifty thousand miles and I don't drive it, but

2604
02:02:19.479 --> 02:02:22.920
<v Speaker 21>my wife is telling me that when she first starts

2605
02:02:22.960 --> 02:02:27.319
<v Speaker 21>out from a stop light, it kind of hesitates and

2606
02:02:27.399 --> 02:02:32.039
<v Speaker 21>then everything is good to go. Does that make any

2607
02:02:32.119 --> 02:02:34.279
<v Speaker 21>sense to you?

2608
02:02:34.319 --> 02:02:36.359
<v Speaker 9>Probably from not driving it a lot. You could have

2609
02:02:36.399 --> 02:02:40.720
<v Speaker 9>carbon deposits, you could have clot fuel filter fulfilter's some months,

2610
02:02:40.760 --> 02:02:42.960
<v Speaker 9>but like a master flow gets a little dirty, dusty.

2611
02:02:43.600 --> 02:02:46.119
<v Speaker 1>You know, how do you troubleshoot something like that? Ken?

2612
02:02:46.319 --> 02:02:48.439
<v Speaker 9>You start with codes, and then you look for symptoms,

2613
02:02:48.439 --> 02:02:50.640
<v Speaker 9>whether it's too lean, too rich, and you just kind

2614
02:02:50.640 --> 02:02:51.760
<v Speaker 9>of narrow it down from there.

2615
02:02:54.119 --> 02:02:56.279
<v Speaker 21>Kevin, the only thing I was kind of worried about.

2616
02:02:56.760 --> 02:02:59.359
<v Speaker 21>Do you think again, do you think it could be

2617
02:02:59.439 --> 02:03:03.000
<v Speaker 21>like a transmission problem, a timing belt problem or something.

2618
02:03:03.239 --> 02:03:05.199
<v Speaker 9>Tell me about doesn't come and go, you're gonna have

2619
02:03:05.239 --> 02:03:08.920
<v Speaker 9>constant problems. I mean, either working or not. Yeah, it's

2620
02:03:08.960 --> 02:03:11.119
<v Speaker 9>either there or not. But I would I would go

2621
02:03:11.239 --> 02:03:13.960
<v Speaker 9>small first. That wouldn't go big, you know, transmission anything

2622
02:03:14.039 --> 02:03:14.279
<v Speaker 9>like that.

2623
02:03:14.479 --> 02:03:16.239
<v Speaker 1>No, I wouldn't worry too much about it.

2624
02:03:16.279 --> 02:03:18.680
<v Speaker 6>Bennet, sounds like it just needs some TLC get it

2625
02:03:18.760 --> 02:03:21.000
<v Speaker 6>up to Kevin, just not getting driven enough.

2626
02:03:21.680 --> 02:03:24.640
<v Speaker 21>Well, let me ask you this, my friend. Do you

2627
02:03:24.720 --> 02:03:27.159
<v Speaker 21>have anyone that can pick up the vehicle or do

2628
02:03:27.239 --> 02:03:28.560
<v Speaker 21>we have to deliver it to you?

2629
02:03:29.199 --> 02:03:29.399
<v Speaker 8>Yeah?

2630
02:03:29.399 --> 02:03:31.199
<v Speaker 9>I don't have a staff that you know, the pick

2631
02:03:31.279 --> 02:03:31.760
<v Speaker 9>up and deliver.

2632
02:03:31.920 --> 02:03:33.800
<v Speaker 6>You know what a lot of people do now, Bennett,

2633
02:03:33.840 --> 02:03:35.600
<v Speaker 6>I mean you guys have to come up here and

2634
02:03:35.640 --> 02:03:37.720
<v Speaker 6>we can get to an uber back home. Yeah, yes,

2635
02:03:37.880 --> 02:03:40.159
<v Speaker 6>exactly what I say. You drive it up there and

2636
02:03:40.199 --> 02:03:41.680
<v Speaker 6>then they'll get you an uber back.

2637
02:03:42.520 --> 02:03:42.720
<v Speaker 1>Yeah.

2638
02:03:42.760 --> 02:03:43.439
<v Speaker 8>I had to do that.

2639
02:03:43.560 --> 02:03:44.479
<v Speaker 9>Huh.

2640
02:03:44.520 --> 02:03:47.840
<v Speaker 21>You know if Kevin, if you have a car for

2641
02:03:47.880 --> 02:03:50.039
<v Speaker 21>a week or two weeks, I could care less.

2642
02:03:50.079 --> 02:03:50.399
<v Speaker 12>Sure.

2643
02:03:51.319 --> 02:03:53.800
<v Speaker 9>I'll never tell them mechanic that we'll take all two weeks.

2644
02:03:53.880 --> 02:03:56.199
<v Speaker 6>Yeah, don't don't do that. Tell him you can have it.

2645
02:03:56.399 --> 02:03:58.359
<v Speaker 6>Tell them you'll drop it off at seven am and

2646
02:03:58.399 --> 02:03:59.920
<v Speaker 6>you'll be back at eight exactly.

2647
02:04:00.199 --> 02:04:01.800
<v Speaker 9>I need it back in two days.

2648
02:04:01.680 --> 02:04:03.640
<v Speaker 6>Bennett, I would do that. Just get it up to him.

2649
02:04:03.680 --> 02:04:04.520
<v Speaker 6>He'll get you an uber.

2650
02:04:04.600 --> 02:04:05.640
<v Speaker 9>H I'll get you home.

2651
02:04:05.840 --> 02:04:06.800
<v Speaker 1>Yeah, for free.

2652
02:04:07.439 --> 02:04:09.800
<v Speaker 21>You know what, my friend. I love you guys dearly,

2653
02:04:09.880 --> 02:04:11.880
<v Speaker 21>and I'm gonna definitely take it out to you.

2654
02:04:12.000 --> 02:04:14.000
<v Speaker 6>Kevin us too, And Bennett, I gotta say something I

2655
02:04:14.079 --> 02:04:16.119
<v Speaker 6>haven't talked to you as Suzanne and I have been traveling.

2656
02:04:16.159 --> 02:04:16.520
<v Speaker 1>As you know.

2657
02:04:16.840 --> 02:04:18.880
<v Speaker 7>I hope you're doing good, sir, I really do. We

2658
02:04:18.960 --> 02:04:22.399
<v Speaker 7>got to get together again. We so enjoyed dinner with

2659
02:04:22.439 --> 02:04:24.239
<v Speaker 7>you and your wife, and we were going to do

2660
02:04:24.279 --> 02:04:27.600
<v Speaker 7>it again. Then that damn nasty thing called COVID started

2661
02:04:27.640 --> 02:04:30.079
<v Speaker 7>coming around and we haven't caught back up.

2662
02:04:30.199 --> 02:04:32.840
<v Speaker 6>So I'm going to make sure Suzanne reaches out. We're

2663
02:04:32.840 --> 02:04:34.279
<v Speaker 6>going to get it done, okay.

2664
02:04:34.840 --> 02:04:37.920
<v Speaker 21>Kevin, Love you guys, dearly. You are the best, so

2665
02:04:38.000 --> 02:04:39.239
<v Speaker 21>you've Bennett.

2666
02:04:39.039 --> 02:04:42.159
<v Speaker 6>Three oh three seven one three eight two five.

2667
02:04:42.199 --> 02:04:50.239
<v Speaker 5>Five go with a sure thing Denver's best rufer excel

2668
02:04:50.359 --> 02:04:53.439
<v Speaker 5>Roofing dot com. You don't pay a cent until you're content.

2669
02:04:56.800 --> 02:04:59.960
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

2670
02:05:00.159 --> 02:05:03.640
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2671
02:05:03.680 --> 02:05:06.439
<v Speaker 5>of insurance companies find out now three all three seven

2672
02:05:06.439 --> 02:05:08.800
<v Speaker 5>to seven to one help. You'll think you're his only

2673
02:05:08.880 --> 02:05:11.359
<v Speaker 5>customer when you choose Frank durand the Real estate Man

2674
02:05:11.399 --> 02:05:14.840
<v Speaker 5>dot com to list your home with Remax Alliance three

2675
02:05:14.840 --> 02:05:17.159
<v Speaker 5>all three nine two zero sixteen twenty two.

2676
02:05:18.560 --> 02:05:20.199
<v Speaker 1>Heydad eight Heating dot com.

2677
02:05:20.199 --> 02:05:21.920
<v Speaker 6>Garrett and Thegang I love these guys.

2678
02:05:22.319 --> 02:05:23.000
<v Speaker 1>You know what they do.

2679
02:05:23.039 --> 02:05:25.279
<v Speaker 7>They actually give you an option if that furnace or

2680
02:05:25.319 --> 02:05:27.640
<v Speaker 7>ac breaks, or if you got a problem and you

2681
02:05:27.680 --> 02:05:30.279
<v Speaker 7>call them out. Let's say your unit's fifteen years old,

2682
02:05:30.680 --> 02:05:32.680
<v Speaker 7>they're gonna tell you, hey, man, it's just much to

2683
02:05:32.760 --> 02:05:35.760
<v Speaker 7>fix it. Maybe it's one thousand bucks, maybe it's four hundred.

2684
02:05:35.800 --> 02:05:36.039
<v Speaker 6>Whatever.

2685
02:05:36.079 --> 02:05:38.479
<v Speaker 7>They're gonna tell you what's wrong and how much to

2686
02:05:38.520 --> 02:05:40.680
<v Speaker 7>fix it. They're not one of these companies that's going

2687
02:05:40.760 --> 02:05:43.520
<v Speaker 7>to try to shove a brand new, twenty thousand dollars

2688
02:05:43.560 --> 02:05:46.880
<v Speaker 7>system down. They're good, honest fare and they'll always give you,

2689
02:05:46.920 --> 02:05:49.800
<v Speaker 7>the customer, the choice of what you want to do.

2690
02:05:50.079 --> 02:05:52.479
<v Speaker 7>Check them out at eight eight eight heating dot com

2691
02:05:52.479 --> 02:05:56.479
<v Speaker 7>eight eight eight heating dot Com. Now I have got

2692
02:05:56.520 --> 02:06:01.199
<v Speaker 7>to bring up rain A Bias. She's an attorney, she

2693
02:06:01.399 --> 02:06:03.039
<v Speaker 7>works for the.

2694
02:06:02.880 --> 02:06:05.920
<v Speaker 6>Bias law firm, and I'm just going to bring her

2695
02:06:06.000 --> 02:06:08.760
<v Speaker 6>up and start kind of from scratch. Everybody else, hang tight,

2696
02:06:08.840 --> 02:06:13.239
<v Speaker 6>Janet Ashley greg Bianca, I heard about this story.

2697
02:06:12.880 --> 02:06:16.600
<v Speaker 1>Today, Rena today.

2698
02:06:17.279 --> 02:06:19.439
<v Speaker 7>I know you were on the air with us probably

2699
02:06:19.439 --> 02:06:23.199
<v Speaker 7>a couple weeks ago over somebody in Colorado Springs, but

2700
02:06:23.319 --> 02:06:26.720
<v Speaker 7>I was out of town for our thirty first anniversary

2701
02:06:26.800 --> 02:06:30.399
<v Speaker 7>with my wife. I it's car day today, and some

2702
02:06:30.479 --> 02:06:34.560
<v Speaker 7>of the car people in studio with me told me

2703
02:06:34.640 --> 02:06:37.760
<v Speaker 7>a tale that I find hard to believe. So let

2704
02:06:37.800 --> 02:06:40.680
<v Speaker 7>me tell you what I heard, and then I want

2705
02:06:40.680 --> 02:06:43.479
<v Speaker 7>to ask you if you agree. The story was put together.

2706
02:06:44.199 --> 02:06:49.279
<v Speaker 7>An older gentleman had a Toyota Sianna. His wife passed away.

2707
02:06:49.359 --> 02:06:52.239
<v Speaker 7>He's a vet, and there's other things that are somewhat

2708
02:06:52.239 --> 02:06:55.720
<v Speaker 7>involved in the story, but not a lot. He's an

2709
02:06:55.760 --> 02:06:59.319
<v Speaker 7>older guy and he's a vet, had a Toyota Sianna

2710
02:06:59.359 --> 02:07:00.880
<v Speaker 7>one hundred per cent paid off.

2711
02:07:01.600 --> 02:07:02.439
<v Speaker 6>His wife died.

2712
02:07:02.840 --> 02:07:05.399
<v Speaker 7>Sometime later, he decides he just wants to go to

2713
02:07:05.479 --> 02:07:09.479
<v Speaker 7>California and he wants to trade in the Sienna and

2714
02:07:09.520 --> 02:07:12.680
<v Speaker 7>get a Mercedes. He goes down to phill Long, he

2715
02:07:12.760 --> 02:07:16.840
<v Speaker 7>trades in, and he gets a Mercedes. A month goes

2716
02:07:16.880 --> 02:07:19.159
<v Speaker 7>by or whatever amount of time, and he gets the

2717
02:07:19.199 --> 02:07:22.920
<v Speaker 7>first voucher to pay the first payment on the Mercedes.

2718
02:07:23.399 --> 02:07:27.119
<v Speaker 7>Because even after the trade in, of course it created alone.

2719
02:07:27.800 --> 02:07:29.680
<v Speaker 6>So he can't afford it.

2720
02:07:30.039 --> 02:07:33.079
<v Speaker 7>He goes back to phil Long says, look, I can't

2721
02:07:33.079 --> 02:07:35.600
<v Speaker 7>afford to pay this. I just simply can't afford it.

2722
02:07:35.880 --> 02:07:40.319
<v Speaker 7>Can I have my old vehicle back? Eventually he gets

2723
02:07:40.319 --> 02:07:43.880
<v Speaker 7>his old vehicle back, the one that was fully paid off,

2724
02:07:44.319 --> 02:07:47.880
<v Speaker 7>but now that same vehicle, not a like one, but

2725
02:07:48.039 --> 02:07:52.800
<v Speaker 7>that same Toyota Siana he has back. He no longer

2726
02:07:52.880 --> 02:07:57.560
<v Speaker 7>has a Mercedes, and he now owes thirty nine thousand

2727
02:07:57.640 --> 02:08:01.560
<v Speaker 7>dollars on his original vehicle. Is is that correct?

2728
02:08:03.359 --> 02:08:05.159
<v Speaker 17>For the most part, that is correct?

2729
02:08:05.359 --> 02:08:08.560
<v Speaker 10>I mean it's pretty egregious, so agreedious in.

2730
02:08:08.479 --> 02:08:12.319
<v Speaker 6>My in my egregious in my opinion.

2731
02:08:12.359 --> 02:08:16.199
<v Speaker 7>They ripped his face off, literally ripped it off.

2732
02:08:16.479 --> 02:08:18.359
<v Speaker 1>But what part isn't correct?

2733
02:08:20.199 --> 02:08:23.760
<v Speaker 23>To owe the money? So he paid nine thousand dollars

2734
02:08:23.800 --> 02:08:29.960
<v Speaker 23>in total cash for the down payment on the Mercedes,

2735
02:08:30.079 --> 02:08:32.479
<v Speaker 23>and also when he went back to try to get

2736
02:08:32.520 --> 02:08:35.319
<v Speaker 23>his old vehicle back, they made him put another five

2737
02:08:35.359 --> 02:08:38.800
<v Speaker 23>thousand dollars down, So in total he's given them about

2738
02:08:38.880 --> 02:08:42.319
<v Speaker 23>nine thousand dollars in cash, and then he owed at

2739
02:08:42.319 --> 02:08:44.640
<v Speaker 23>the end of the loan for the Avalon that he

2740
02:08:44.760 --> 02:08:47.479
<v Speaker 23>used to own. Outright, it would be thirty three thousand

2741
02:08:47.560 --> 02:08:49.399
<v Speaker 23>dollars that he owes the bank.

2742
02:08:49.960 --> 02:08:52.560
<v Speaker 7>Now no matter what, he's either out of pocket, he's

2743
02:08:52.600 --> 02:08:55.600
<v Speaker 7>out of pocket about nine grand, and he has a

2744
02:08:55.680 --> 02:08:59.359
<v Speaker 7>loan right now on the same Sianna or same whatever

2745
02:08:59.439 --> 02:09:02.760
<v Speaker 7>vehicle that he had a completely paid off he now

2746
02:09:02.800 --> 02:09:04.680
<v Speaker 7>owns thirty three thousand.

2747
02:09:05.720 --> 02:09:06.159
<v Speaker 12>That's right.

2748
02:09:07.399 --> 02:09:11.199
<v Speaker 7>This is crazy. And this is Phil Long in Colorado Springs.

2749
02:09:12.000 --> 02:09:14.439
<v Speaker 23>Right, they did business un aer Mercedes Benz of Colorado

2750
02:09:14.479 --> 02:09:18.880
<v Speaker 23>Springs owned by so Long. It's like LLC, so it's

2751
02:09:18.920 --> 02:09:21.479
<v Speaker 23>owned by the so Long umbrella.

2752
02:09:22.359 --> 02:09:26.239
<v Speaker 7>This is I've never heard of anything this crazy. They

2753
02:09:26.399 --> 02:09:29.239
<v Speaker 7>literally ripped the old guy's face off. How old is he.

2754
02:09:30.760 --> 02:09:30.960
<v Speaker 8>Said?

2755
02:09:31.159 --> 02:09:33.159
<v Speaker 23>Gosh, you know what, I think he's in his seventies

2756
02:09:33.880 --> 02:09:35.159
<v Speaker 23>as not in his eighties.

2757
02:09:35.760 --> 02:09:36.439
<v Speaker 10>He's older.

2758
02:09:36.840 --> 02:09:37.680
<v Speaker 3>How older, gentlemen?

2759
02:09:37.760 --> 02:09:38.399
<v Speaker 4>Is super nice?

2760
02:09:38.399 --> 02:09:39.279
<v Speaker 1>You're an attorney.

2761
02:09:39.399 --> 02:09:41.800
<v Speaker 7>I mean, just looking at this, I mean a lot

2762
02:09:41.880 --> 02:09:44.079
<v Speaker 7>of people are going to say, wow, there's nothing illegal

2763
02:09:44.119 --> 02:09:47.399
<v Speaker 7>about it, And I guess really there isn't anything illegal

2764
02:09:47.439 --> 02:09:50.079
<v Speaker 7>about it. I mean, what is your opinion on the

2765
02:09:50.159 --> 02:09:53.560
<v Speaker 7>legalities of the deal. Did you actually look at any

2766
02:09:53.600 --> 02:09:56.960
<v Speaker 7>of the paperwork? How do you know this story's correct?

2767
02:09:57.840 --> 02:09:58.079
<v Speaker 1>Yeah?

2768
02:09:58.119 --> 02:10:00.399
<v Speaker 23>So I'm his attorney, and he gave me for mission

2769
02:10:00.439 --> 02:10:03.319
<v Speaker 23>to speak to Tom Martino because I do see some

2770
02:10:03.880 --> 02:10:07.720
<v Speaker 23>claims that we could potentially make. I do see it right, negative, how.

2771
02:10:07.600 --> 02:10:09.960
<v Speaker 6>About that there are a bunch of jerks and ripoffs.

2772
02:10:10.479 --> 02:10:14.319
<v Speaker 23>Yeah, that's too right. So there aren't some specific claims

2773
02:10:14.319 --> 02:10:19.720
<v Speaker 23>negligent misrepresentations, potentially fraudulent misrepresentation. But he's not going to

2774
02:10:19.880 --> 02:10:21.000
<v Speaker 23>I don't I don't know if you know this part.

2775
02:10:21.079 --> 02:10:22.079
<v Speaker 3>But he's not going to live.

2776
02:10:22.000 --> 02:10:23.800
<v Speaker 23>Long enough for us to actually go to trial. And

2777
02:10:23.800 --> 02:10:26.119
<v Speaker 23>this is why I call it the Tom Martina Show

2778
02:10:26.439 --> 02:10:28.880
<v Speaker 23>because at this point I can file a claim and

2779
02:10:28.920 --> 02:10:30.920
<v Speaker 23>I'm willing to do so. You know, I could take

2780
02:10:30.920 --> 02:10:33.199
<v Speaker 23>this on contingency, and I'm willing to do so because

2781
02:10:33.439 --> 02:10:34.159
<v Speaker 23>I agree with you.

2782
02:10:34.199 --> 02:10:35.199
<v Speaker 17>This is terrible.

2783
02:10:35.279 --> 02:10:38.439
<v Speaker 23>I cannot believe that these people are human beings, got

2784
02:10:38.479 --> 02:10:41.840
<v Speaker 23>across from him and had him sign this deal.

2785
02:10:42.000 --> 02:10:43.079
<v Speaker 1>I want to know everything.

2786
02:10:43.239 --> 02:10:45.760
<v Speaker 6>You know what I'd like from you. I would really

2787
02:10:45.840 --> 02:10:47.000
<v Speaker 6>like this, and I'm not kidding.

2788
02:10:47.199 --> 02:10:50.560
<v Speaker 7>I would like the names of the actual salespeople and

2789
02:10:50.640 --> 02:10:54.479
<v Speaker 7>the finance guy involved, because I want our entire community

2790
02:10:54.520 --> 02:10:57.159
<v Speaker 7>to know about these people. And for anybody out there

2791
02:10:57.159 --> 02:11:00.800
<v Speaker 7>in Denver, Colorado Springs, if I see and hopefully if

2792
02:11:00.840 --> 02:11:04.000
<v Speaker 7>you see fill long Ford on any sign, you'll just

2793
02:11:04.079 --> 02:11:07.399
<v Speaker 7>keep driving. Don't stop for any reason, because if your

2794
02:11:07.439 --> 02:11:10.319
<v Speaker 7>car is completely paid off, you might end up owing

2795
02:11:10.359 --> 02:11:12.479
<v Speaker 7>money on it and have the same car. This is

2796
02:11:12.520 --> 02:11:14.920
<v Speaker 7>the craziest thing I ever heard. But I want the

2797
02:11:14.960 --> 02:11:18.079
<v Speaker 7>community in Colorado Springs, in fact, I want to get

2798
02:11:18.199 --> 02:11:21.479
<v Speaker 7>KRDTV on this. I'm going to call my people down

2799
02:11:21.560 --> 02:11:24.000
<v Speaker 7>to KRDO and I want them to go out and

2800
02:11:24.039 --> 02:11:27.720
<v Speaker 7>interview this seventy eight year old guy that got his face,

2801
02:11:28.039 --> 02:11:30.960
<v Speaker 7>his face ripped off, and they crap down his throat.

2802
02:11:31.560 --> 02:11:34.279
<v Speaker 7>They're a bunch of jerks in my opinion, what kind

2803
02:11:34.319 --> 02:11:38.279
<v Speaker 7>of people would do that. The attorney's being nice, this

2804
02:11:38.479 --> 02:11:42.279
<v Speaker 7>is absolutely outrageous. I want to get krd I want

2805
02:11:42.279 --> 02:11:45.079
<v Speaker 7>the news down there. I want them to out these people.

2806
02:11:45.279 --> 02:11:46.000
<v Speaker 7>I want the.

2807
02:11:45.880 --> 02:11:51.039
<v Speaker 6>Salesperson involved, the general manager, the shady finance guy, every

2808
02:11:51.039 --> 02:11:54.119
<v Speaker 6>one of them. I want to name names. If you

2809
02:11:54.199 --> 02:11:57.279
<v Speaker 6>can get me that information, i'd appreciate it. I would

2810
02:11:57.319 --> 02:12:00.159
<v Speaker 6>rein up any information you can get on this. In

2811
02:12:00.239 --> 02:12:05.239
<v Speaker 6>the guy's dying, what's his prognosis? What's going on with them?

2812
02:12:05.640 --> 02:12:07.680
<v Speaker 23>Oh man, he has cancer as well?

2813
02:12:07.960 --> 02:12:08.479
<v Speaker 1>These o.

2814
02:12:10.000 --> 02:12:12.359
<v Speaker 23>Retired teacher was in the millage.

2815
02:12:13.279 --> 02:12:15.359
<v Speaker 6>I got a break.

2816
02:12:20.560 --> 02:12:23.800
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel roofing

2817
02:12:23.920 --> 02:12:24.479
<v Speaker 5>dot com.

2818
02:12:24.520 --> 02:12:26.560
<v Speaker 1>You don't pay a cent until you're content.

2819
02:12:29.920 --> 02:12:33.479
<v Speaker 5>Time for an insurance checkup free no obligation comparison call

2820
02:12:33.600 --> 02:12:36.920
<v Speaker 5>Compass Insurance paying too much your coverage at dozens of

2821
02:12:36.920 --> 02:12:39.880
<v Speaker 5>insurance companies find out now three all three seven seven

2822
02:12:39.880 --> 02:12:42.640
<v Speaker 5>to one help. You'll think you're his only customer when

2823
02:12:42.680 --> 02:12:45.159
<v Speaker 5>you choose Frank durand the real estate man dot com

2824
02:12:45.199 --> 02:12:48.319
<v Speaker 5>to list your home with Remax Alliance three all three

2825
02:12:48.399 --> 02:12:50.840
<v Speaker 5>nine two zero sixteen twenty two.

2826
02:12:51.319 --> 02:12:54.880
<v Speaker 7>Here's what we're gonna do. I'd being dead honest. Here

2827
02:12:54.880 --> 02:12:58.079
<v Speaker 7>here's what I'd like. I want to go back to Reina.

2828
02:12:58.359 --> 02:12:58.520
<v Speaker 17>Uh.

2829
02:12:58.800 --> 02:13:01.159
<v Speaker 7>I want everybody to understand what we're talking about. And

2830
02:13:01.159 --> 02:13:04.880
<v Speaker 7>I'm sorry, Bianca, Greg Ashley Janet, I'm sorry. I promise

2831
02:13:04.960 --> 02:13:07.720
<v Speaker 7>we will get you four on first thing. But I

2832
02:13:07.800 --> 02:13:10.800
<v Speaker 7>cannot believe a seventy eighty year old guy walked in

2833
02:13:10.880 --> 02:13:14.239
<v Speaker 7>with the vehicle to fill long one hundred percent paid off,

2834
02:13:14.239 --> 02:13:16.960
<v Speaker 7>didn't own a dime. Yes, he did everything wrong. He

2835
02:13:17.079 --> 02:13:19.840
<v Speaker 7>went to them, he traded it in on a Mercedes,

2836
02:13:20.119 --> 02:13:22.239
<v Speaker 7>and then a month later, when he got his coupon

2837
02:13:22.319 --> 02:13:25.600
<v Speaker 7>to pay his first thing, realize there's no way he

2838
02:13:25.600 --> 02:13:28.199
<v Speaker 7>can pay it. He doesn't have a job, he's dying

2839
02:13:28.399 --> 02:13:32.319
<v Speaker 7>of cancer. The guy just wants to get to California

2840
02:13:32.359 --> 02:13:35.359
<v Speaker 7>to live out the rest of his life. So bottom line,

2841
02:13:35.439 --> 02:13:39.439
<v Speaker 7>he got his own Toyota back, the exact one he

2842
02:13:39.479 --> 02:13:43.520
<v Speaker 7>owed zero on zero, He got it back, gave them

2843
02:13:43.600 --> 02:13:48.600
<v Speaker 7>nine thousand dollars, and now owes thirty three thousand dollars

2844
02:13:48.680 --> 02:13:51.800
<v Speaker 7>on his car once again, Rena, that is exactly what's

2845
02:13:51.840 --> 02:13:52.760
<v Speaker 7>going on, right.

2846
02:13:53.800 --> 02:13:54.720
<v Speaker 3>That's exactly what's going on.

2847
02:13:54.800 --> 02:13:57.199
<v Speaker 6>Here's what I'd like to do. I'd like him in studio.

2848
02:13:57.520 --> 02:14:00.760
<v Speaker 5>Go with a sure thing Denver's Best Ruffer sell roofing

2849
02:14:00.880 --> 02:14:01.439
<v Speaker 5>dot com.

2850
02:14:01.479 --> 02:14:05.560
<v Speaker 1>You don't pay a cent until you're content than wait.

2851
02:14:06.880 --> 02:14:10.439
<v Speaker 5>Time for an insurance checkup free no obligation comparison call

2852
02:14:10.560 --> 02:14:13.840
<v Speaker 5>Compass Insurance paying too much your coverage at dozens of

2853
02:14:13.880 --> 02:14:16.840
<v Speaker 5>insurance companies find out now three oh three seven seven

2854
02:14:16.920 --> 02:14:19.720
<v Speaker 5>one help. You'll think you're his only customer when you

2855
02:14:19.800 --> 02:14:22.239
<v Speaker 5>choose Frank durand the real estate Man dot com to

2856
02:14:22.319 --> 02:14:25.479
<v Speaker 5>list your home with Remax Alliance three oh three nine

2857
02:14:25.560 --> 02:14:27.039
<v Speaker 5>two zero sixteen twenty two