WEBVTT 1 00:00:02.040 --> 00:00:09.439 Yeah, ripped up bad news. 2 00:00:10.279 --> 00:00:12.119 You need advice so you don't have. 3 00:00:13.960 --> 00:00:17.800 You come running just as fast as we can. Show 4 00:00:18.000 --> 00:00:19.519 Shooter's gonna help. 5 00:00:19.559 --> 00:00:23.640 Come man, This is the Troubleshooter Show. 6 00:00:24.239 --> 00:00:29.039 No Tom Martino, Hi, Tom Martino here, Welcome to the show. 7 00:00:29.199 --> 00:00:33.520 Three oh three seven one three Talk three oh three 8 00:00:33.719 --> 00:00:37.280 seven one three eight two five five House, everything going. 9 00:00:38.560 --> 00:00:41.200 We are here to help you solve your problems, answer 10 00:00:41.240 --> 00:00:43.920 your questions, take your complaints, and make life just a 11 00:00:43.960 --> 00:00:44.719 little easier. 12 00:00:45.079 --> 00:00:47.399 Now I have a special, some special guest today. 13 00:00:47.439 --> 00:00:50.479 We're gonna talk about some some stuff that's near and 14 00:00:50.479 --> 00:00:52.799 dear to my heart and pocketbook, and it has to 15 00:00:52.880 --> 00:00:55.439 do with keeping you on track if you're in business 16 00:00:55.439 --> 00:00:57.759 and business for yourself, and a giant business and a 17 00:00:57.799 --> 00:01:00.960 medium business, even a small business. There's all kinds of 18 00:01:01.560 --> 00:01:04.799 things to talk about. With retirement. We'll be getting to 19 00:01:04.840 --> 00:01:06.400 that in a minute. I'm going to go to your 20 00:01:06.439 --> 00:01:09.560 calls as usual, whenever you have a call gifts, call us. 21 00:01:09.680 --> 00:01:12.040 It's a regular show today three oh three seven one 22 00:01:12.079 --> 00:01:14.560 three Talks seven one three eight two five five, and 23 00:01:14.599 --> 00:01:17.400 then I'll be getting to my guests. This hour brought 24 00:01:17.439 --> 00:01:20.879 to you by water Pros, the best water systems at 25 00:01:20.879 --> 00:01:23.680 the lowest prices. Remember that thirty one ninety five gets 26 00:01:23.719 --> 00:01:27.239 you your water system installed completely. 27 00:01:27.280 --> 00:01:28.120 Thirty one ninety five. 28 00:01:28.159 --> 00:01:31.920 That's complete water softening around the house and reverse osmosis 29 00:01:32.000 --> 00:01:33.040 drinking water at the kitchen. 30 00:01:33.120 --> 00:01:35.519 Sing also eight eight eight heating dot Com. 31 00:01:35.519 --> 00:01:38.000 I have to mention them because they have the extreme 32 00:01:38.040 --> 00:01:40.840 clean for forty five bucks and they are doing it. 33 00:01:40.879 --> 00:01:43.799 So please remember that, and I'm going to have Garrett 34 00:01:43.799 --> 00:01:47.799 on to talk about that coming up. Also, whatever is 35 00:01:47.840 --> 00:01:49.959 on your mind, you talk to us. Like, for example, 36 00:01:50.000 --> 00:01:53.079 we have Heba who wants to talk about Firestone. Heba, 37 00:01:53.120 --> 00:01:53.959 what's going on with you? 38 00:01:54.120 --> 00:01:55.280 Heba? 39 00:01:56.319 --> 00:01:56.560 Yeah? 40 00:01:56.640 --> 00:01:58.560 Hi, what's going on? Heba? 41 00:01:59.480 --> 00:01:59.920 Yeah? 42 00:02:00.159 --> 00:02:03.280 So I have, you know, been taking my car to 43 00:02:03.359 --> 00:02:05.319 Firestone because they're experts. 44 00:02:05.359 --> 00:02:07.079 You know, how long have you been How long have 45 00:02:07.159 --> 00:02:09.360 you been going to Firestone? 46 00:02:09.879 --> 00:02:10.199 Oh? 47 00:02:10.360 --> 00:02:14.879 I mean like on and ofustin like ten plus years. 48 00:02:15.000 --> 00:02:16.599 Okay, what happened? Here's with stuff? 49 00:02:16.879 --> 00:02:17.520 Cars? 50 00:02:17.599 --> 00:02:17.919 All right? 51 00:02:17.960 --> 00:02:21.280 Well, with this particular vehicle I have. Now I know 52 00:02:21.360 --> 00:02:23.800 she's a little older, you know, but I took the 53 00:02:23.879 --> 00:02:26.159 car to them for a full diagnose fake so I 54 00:02:26.199 --> 00:02:28.479 can start like working on the things that needs to 55 00:02:28.479 --> 00:02:28.879 be fake. 56 00:02:29.240 --> 00:02:31.560 But why he but were you having any symptoms or 57 00:02:31.560 --> 00:02:32.520 do you just took it there? 58 00:02:33.560 --> 00:02:33.800 Yeah? 59 00:02:33.879 --> 00:02:37.039 I was having a couple of different symptoms on the 60 00:02:38.439 --> 00:02:40.560 when it was really cold and snowy a couple of 61 00:02:40.599 --> 00:02:42.520 weeks ago, and like I have to use the heater. 62 00:02:43.120 --> 00:02:45.400 The car was tripping a little bit. It was like 63 00:02:46.400 --> 00:02:49.080 the ABS light came on and then the RPM would 64 00:02:49.120 --> 00:02:52.960 like go from zero to four thousand while I was stopped, 65 00:02:53.000 --> 00:02:54.680 and so I thought the car was going to die, 66 00:02:54.719 --> 00:02:55.400 which is okay. 67 00:02:55.759 --> 00:02:57.759 So let's just say you took it there for some 68 00:02:57.879 --> 00:03:00.599 various problems. What is your car, by the way, Yeah? 69 00:03:00.919 --> 00:03:01.400 What is it for? 70 00:03:01.599 --> 00:03:03.759 Tours? Ninety seventh the show model? 71 00:03:04.159 --> 00:03:06.759 My god, ninety seven Ford Taurus. 72 00:03:07.240 --> 00:03:08.479 Yeah, unfortunately. 73 00:03:09.120 --> 00:03:11.400 How many miles do you have on that world? How 74 00:03:11.400 --> 00:03:11.919 many miles? 75 00:03:11.919 --> 00:03:15.840 One hundred, one hundred and like five thousand? 76 00:03:15.919 --> 00:03:18.120 I think, man, that sounds like I would have more 77 00:03:18.159 --> 00:03:18.360 than that. 78 00:03:18.439 --> 00:03:20.879 But anyway, so what's going on now, Let's let's get 79 00:03:20.960 --> 00:03:21.719 right to the problem. 80 00:03:21.719 --> 00:03:22.719 What did Firestone do? 81 00:03:24.240 --> 00:03:27.319 So they took my car, they told me what was 82 00:03:27.319 --> 00:03:29.879 wrong with it. I told them to fix it, and 83 00:03:29.919 --> 00:03:32.919 then I get the car from there on Sunday the seventeenth, 84 00:03:33.439 --> 00:03:36.319 or on the fourteenth. I'm sorry, I the next day 85 00:03:36.560 --> 00:03:39.439 to work, SA a whole bottle of anti seasons in 86 00:03:39.560 --> 00:03:42.719 my car, and I take a car back to them. 87 00:03:42.560 --> 00:03:45.199 And they tell me I have a crossed radiator, And 88 00:03:45.240 --> 00:03:47.439 I just don't understand how all of a sudden, I 89 00:03:47.479 --> 00:03:48.639 have a crocked radiator. 90 00:03:49.439 --> 00:03:51.599 Well, why do you think? Why do you think they 91 00:03:51.639 --> 00:03:55.960 did it? What? What did they hold on? Heba? What 92 00:03:56.000 --> 00:03:58.520 did they Hebra? What did they charge you? And what 93 00:03:58.560 --> 00:03:59.120 did they do? 94 00:04:00.080 --> 00:04:00.919 They charged me. 95 00:04:00.960 --> 00:04:03.400 Like six hundred and seventy two dollars? 96 00:04:03.680 --> 00:04:06.319 What did they do for six hundred and seventy two dollars. 97 00:04:07.800 --> 00:04:10.960 On my door because the pencer was bad? And then 98 00:04:11.080 --> 00:04:15.319 they did my washers the washer Seeing that washers window, 99 00:04:15.520 --> 00:04:17.480 I guess it wasn't weping properly. 100 00:04:18.120 --> 00:04:24.720 What else to do with my cre so other than 101 00:04:24.879 --> 00:04:26.839 hold on? Other than the anti freeze? 102 00:04:27.360 --> 00:04:31.000 Heba, Heba, you we got to talk back and forth 103 00:04:31.040 --> 00:04:34.639 here after they did, after they did the service, other 104 00:04:34.720 --> 00:04:36.360 than seeing that coolant? 105 00:04:36.920 --> 00:04:39.600 Other than that? Was the car running better than when 106 00:04:39.600 --> 00:04:40.160 you took it in? 107 00:04:41.319 --> 00:04:43.279 Not really, No, it was still running the. 108 00:04:43.279 --> 00:04:47.519 Crap because what they did had nothing to do with 109 00:04:47.600 --> 00:04:49.639 the driving of the car. So I don't know why 110 00:04:49.680 --> 00:04:52.079 why you were charged six hundred and seventy two bucks. 111 00:04:52.199 --> 00:04:55.279 I don't either. I don't either, and like, literally nine 112 00:04:55.519 --> 00:04:56.720 ninety miles later. 113 00:04:57.240 --> 00:05:00.240 Well, do me a favor, do me a favor. You 114 00:05:00.319 --> 00:05:01.639 got to send me the work order. 115 00:05:01.680 --> 00:05:04.480 Okay, yes, sir, I can do all that. 116 00:05:05.439 --> 00:05:09.199 It's possible with one hundred and five thousand miles. You 117 00:05:09.279 --> 00:05:12.920 needed a few things. But the actual drive ability they 118 00:05:13.000 --> 00:05:16.279 didn't address right that. 119 00:05:16.480 --> 00:05:17.439 That's odd to me. 120 00:05:17.759 --> 00:05:22.439 They did a door sensor, yes, and what else did 121 00:05:22.480 --> 00:05:24.040 they do? I mean in general, I. 122 00:05:24.040 --> 00:05:27.879 Mean, what the hell does that have to do with 123 00:05:28.000 --> 00:05:30.439 how your car is running right? 124 00:05:30.959 --> 00:05:34.519 Right right? And then they said of something to do 125 00:05:34.560 --> 00:05:35.959 with fuel cleaning, and they die. 126 00:05:35.839 --> 00:05:37.959 It that fuel cleaning. 127 00:05:38.879 --> 00:05:40.040 Yeah, so I don't know. 128 00:05:40.079 --> 00:05:42.759 They're experts, you know, like they're telling me what's wrong. 129 00:05:42.800 --> 00:05:44.360 I'm telling them like, what's. 130 00:05:44.160 --> 00:05:45.439 The name that this? 131 00:05:45.800 --> 00:05:45.959 No? 132 00:05:45.959 --> 00:05:48.040 No, they this sound this sucks. 133 00:05:48.040 --> 00:05:50.759 Man, hold on, do me a favor and send me 134 00:05:50.800 --> 00:05:53.240 your work kit, Jena, give her the email. We got 135 00:05:53.240 --> 00:05:54.959 a long show. She can send me that and I'll 136 00:05:54.959 --> 00:05:59.000 get to it and listen. But here's the bad You 137 00:05:59.040 --> 00:06:01.319 want to hear the bad news up front. Here's the 138 00:06:01.319 --> 00:06:05.720 bad news. Well, first, the good news. If they overcharge 139 00:06:05.720 --> 00:06:07.759 you we're gonna, we're gonna, we're gonna talk to them. 140 00:06:07.800 --> 00:06:10.959 Six seventy two. They didn't fix your problem. But here's 141 00:06:10.959 --> 00:06:13.800 the bad news. The bad news is they may not 142 00:06:13.839 --> 00:06:17.399 be responsible for that radiator. I mean, they didn't do 143 00:06:17.439 --> 00:06:20.560 anything that would break the radiator. And you have one 144 00:06:20.639 --> 00:06:23.120 hundred and five thousand miles. We'll get our expert on 145 00:06:23.199 --> 00:06:29.519 to see. Okay, so just hang on, uh Kachina, get 146 00:06:29.519 --> 00:06:31.319 that work order to me. Three oh three, seven to 147 00:06:31.360 --> 00:06:34.279 one three talk seven one three eight two five five. 148 00:06:35.240 --> 00:06:38.079 Ah, man, this thing. I don't know what the hell's 149 00:06:38.079 --> 00:06:43.079 going on, but it sounds to me like uh she 150 00:06:43.439 --> 00:06:46.360 You know there's an expression in the car business, you 151 00:06:46.480 --> 00:06:50.160 touch it, you own it. You know what that means, right, 152 00:06:50.160 --> 00:06:52.639 It means when somebody works on your car, you blame 153 00:06:52.680 --> 00:06:58.199 them for everything. Barbara, what's going on with All State? Barbara? 154 00:06:58.279 --> 00:06:59.959 What's happening? Hey, Barbara? What's going on? 155 00:07:01.160 --> 00:07:05.360 I have a question about some insurance go ahead insurance 156 00:07:05.800 --> 00:07:08.240 companies sent out an inspector. We have nine acres, we 157 00:07:08.279 --> 00:07:11.920 have horses, we have trees, this and that in Castle. 158 00:07:11.600 --> 00:07:13.120 Rock and is this all State? 159 00:07:13.959 --> 00:07:14.240 Yes? 160 00:07:14.519 --> 00:07:17.720 We said, they sent out an inspector and then they 161 00:07:17.879 --> 00:07:20.279 flagged us. Our agents said they flagged. 162 00:07:20.759 --> 00:07:22.759 Was this coming up on renewal? Is that why they 163 00:07:22.800 --> 00:07:23.160 did that? 164 00:07:23.480 --> 00:07:25.680 It's coming up in February, and. 165 00:07:25.639 --> 00:07:26.879 That's why they did it. Okay. 166 00:07:26.959 --> 00:07:29.879 They're trying to do away with any problem properties. They're 167 00:07:29.920 --> 00:07:32.720 also trying to make people replace their roofs if they're old, 168 00:07:32.720 --> 00:07:35.560 because they don't want to replace them under a lot 169 00:07:35.560 --> 00:07:37.279 of people wait when they have a bad roof for 170 00:07:37.319 --> 00:07:38.839 a storm so they can get it free. 171 00:07:38.879 --> 00:07:42.439 But anyway, keep going. All State Insurance sent out, sent 172 00:07:42.480 --> 00:07:44.240 out an inspector. Okay, go ahead. 173 00:07:44.240 --> 00:07:46.360 We had one claim in twenty years and that was 174 00:07:46.360 --> 00:07:48.120 a hailstorm here in twenty twelve. 175 00:07:48.600 --> 00:07:52.240 Well okay, well according to insurance, that's not good. They 176 00:07:52.240 --> 00:07:54.600 don't want any claims. They want to make money out 177 00:07:54.600 --> 00:07:54.959 the nose. 178 00:07:55.000 --> 00:07:56.879 Go ahead, go ahead, I understand. 179 00:07:57.160 --> 00:07:59.759 Oh they sent So they came out and they said, 180 00:07:59.800 --> 00:08:03.519 we have been flagged for trees touching or overhanging the roof. 181 00:08:04.000 --> 00:08:07.000 So I asked her to send me the pictures so 182 00:08:07.040 --> 00:08:08.839 we would know. I figured I knew what they were 183 00:08:08.839 --> 00:08:11.439 talking about, but so we did it. We pruned them. 184 00:08:11.480 --> 00:08:14.519 I sent her back pictures. She said, looks good, So 185 00:08:14.600 --> 00:08:17.560 I thought all was good. We have four cars with them, 186 00:08:17.600 --> 00:08:18.720 a horse trailer, a boat. 187 00:08:18.800 --> 00:08:20.720 And then I'll bet you, Barbara, I'm going to make 188 00:08:20.720 --> 00:08:23.680 you a bet right now, if you've only had one 189 00:08:23.720 --> 00:08:28.800 claim in all those years, I will guarantee you right now, 190 00:08:28.920 --> 00:08:32.240 and we're going to do an experiment. I will guarantee 191 00:08:32.279 --> 00:08:34.159 you you're over paying for insurance. 192 00:08:34.279 --> 00:08:36.080 Good by imagine we are, and I've bet. 193 00:08:36.000 --> 00:08:36.720 And hold on round. 194 00:08:37.080 --> 00:08:39.600 I'm also gonna wait. I'll also guarantee you that with 195 00:08:39.679 --> 00:08:43.120 one phone call, we can get you an insurance check up, 196 00:08:43.440 --> 00:08:46.840 no obligation whatsoever, and not only will you save money. 197 00:08:46.960 --> 00:08:49.200 Listen to what I'm saying now, this is pretty bold, 198 00:08:49.240 --> 00:08:52.000 not even knowing what's going on with you, just knowing 199 00:08:52.039 --> 00:08:54.200 that you have All State, I'm going to tell you 200 00:08:54.320 --> 00:08:57.879 right now you can get better insurance for lower money and. 201 00:08:57.879 --> 00:08:59.960 Better deductibles, better all the way around. 202 00:09:00.600 --> 00:09:03.679 And now I've said this to people in the past, 203 00:09:04.039 --> 00:09:06.799 and the smart people say, well, sure, I want that 204 00:09:06.840 --> 00:09:09.759 insurance check up. And the other people who aren't so 205 00:09:09.840 --> 00:09:12.320 smart say, oh, I like All State, They've been a 206 00:09:12.320 --> 00:09:15.200 good company, or I've liked so and so, And I 207 00:09:15.279 --> 00:09:18.200 ask them what defines a good company? They have no idea, 208 00:09:18.279 --> 00:09:20.679 because a good company is to find on someone who 209 00:09:20.679 --> 00:09:20.960 gives you. 210 00:09:21.000 --> 00:09:22.519 The best coverage at the lowest price. 211 00:09:22.799 --> 00:09:27.559 And what's really funny is people who evaluate insurance, they 212 00:09:27.639 --> 00:09:28.639 don't even evaluate them. 213 00:09:28.679 --> 00:09:30.279 They just say, oh, yeah, it's a pretty good company. 214 00:09:30.440 --> 00:09:33.519 But then the first sign of trouble, then they find 215 00:09:33.519 --> 00:09:34.960 out they're not such a good company. 216 00:09:35.080 --> 00:09:37.679 Barbara Listen, I know you want to talk about this. 217 00:09:38.039 --> 00:09:40.320 This has nothing to do with what my question is, 218 00:09:40.440 --> 00:09:43.320 because what's your question. You're a referral age and I've 219 00:09:43.600 --> 00:09:48.159 called three of the agencies and we have gotten quotes. 220 00:09:48.679 --> 00:09:51.600 Our quote is very low in this house. It's like 221 00:09:51.679 --> 00:09:54.639 four thousand. I think it's the five thousand for the year, 222 00:09:55.279 --> 00:09:57.639 and it will probably go well. They say they're not 223 00:09:57.679 --> 00:10:00.200 going to probably renew us. And here's my question to 224 00:10:00.279 --> 00:10:03.960 you is all your companies were eight thousand to ten thousand. 225 00:10:04.080 --> 00:10:07.360 So it's not pertaining to all what you're talking about 226 00:10:07.480 --> 00:10:08.639 because I've already done that. 227 00:10:08.879 --> 00:10:11.399 But my question to you is did you call Compass 228 00:10:11.440 --> 00:10:12.080 Insurance Group. 229 00:10:12.120 --> 00:10:12.799 I'm just curious. 230 00:10:12.879 --> 00:10:13.639 Yes, yes, I did. 231 00:10:14.039 --> 00:10:16.639 They and they went through their twenty five companies and 232 00:10:16.679 --> 00:10:20.200 could not And then that tells me something that keep 233 00:10:20.240 --> 00:10:22.080 going and then I'll tell you what I think go ahead. 234 00:10:22.440 --> 00:10:26.000 Okay, okay, So we did what they said in September, 235 00:10:26.159 --> 00:10:29.360 had it all pruned, the gal said, the agent said, 236 00:10:29.399 --> 00:10:33.080 looks good. Now, yesterday I get another email saying if 237 00:10:33.120 --> 00:10:35.279 you and they were saying it was due to the 238 00:10:35.360 --> 00:10:39.919 roof hanging over the roof. So we cleared chop trees down, 239 00:10:40.200 --> 00:10:44.200 totally annihilated some beautiful trees. We have scrub woke around us. 240 00:10:44.240 --> 00:10:46.639 We have an in ground pool. So now they say, 241 00:10:46.799 --> 00:10:49.039 now I don't understand why this was Barbara Barbarick. 242 00:10:49.440 --> 00:10:51.039 Can I just I know you want to tell me 243 00:10:51.080 --> 00:10:52.879 everything and you don't think I'm listening. 244 00:10:52.960 --> 00:10:54.879 But let me explain something to you. 245 00:10:54.919 --> 00:10:56.919 All State doesn't want to renew you, and they're looking 246 00:10:56.919 --> 00:10:59.720 for an excuse. Okay, they don't want to renew you. 247 00:10:59.639 --> 00:11:02.480 To you can I sue them for no? 248 00:11:02.480 --> 00:11:06.399 No, no, you can't. No, you can't upon renewal. They 249 00:11:06.440 --> 00:11:08.200 can decide not to renew you. You can't sue them. 250 00:11:08.240 --> 00:11:10.679 There's nothing to sue for. You'll spend more money suing 251 00:11:10.720 --> 00:11:14.159 them than it's worth. An insurance company. They can tell 252 00:11:14.200 --> 00:11:15.840 you they don't want to renew you. They can make 253 00:11:15.879 --> 00:11:18.440 you jump through hoops. I'm telling you they're looking for 254 00:11:18.480 --> 00:11:20.600 an excuse, and I'm going to tell you why. If 255 00:11:20.639 --> 00:11:23.200 you went to three agencies on my referral list, you 256 00:11:23.279 --> 00:11:26.919 were underinsured and you were not paying a proper price 257 00:11:26.960 --> 00:11:29.519 for the house you had, and come your first loss, 258 00:11:29.519 --> 00:11:31.879 you would have had a problem, a giant problem. 259 00:11:32.000 --> 00:11:32.919 It would have been called. 260 00:11:33.080 --> 00:11:35.360 I don't want to get into the technicalities because I 261 00:11:35.399 --> 00:11:37.440 know in your heart you think you're being screwed. 262 00:11:37.679 --> 00:11:39.320 But it's possible that you. 263 00:11:39.240 --> 00:11:43.559 Were underpaying for insurance and that your did not have 264 00:11:43.639 --> 00:11:46.480 adequate insurance, and you would have been in big trouble 265 00:11:46.720 --> 00:11:49.720 had you had a loss, because there's no. 266 00:11:49.759 --> 00:11:52.480 Way it worth one point eight We had it insured 267 00:11:52.519 --> 00:11:55.720 for two point two millions, so we're not under insured. 268 00:11:55.960 --> 00:11:57.759 I'll tell you what I think it is, and then 269 00:11:57.879 --> 00:11:59.639 I will let you go because I know you're busy. 270 00:11:59.840 --> 00:12:01.240 No, no, no, no, go ahead, Barbara. 271 00:12:01.240 --> 00:12:04.399 What do you we have there? Our policy now has 272 00:12:04.519 --> 00:12:09.919 one hundred percent roof replacement with a five thousand dollars deductible, 273 00:12:10.159 --> 00:12:12.840 and I believe because they're not doing that anymore, and 274 00:12:12.879 --> 00:12:16.600 we all know why. But in twenty twelve the house, 275 00:12:17.039 --> 00:12:19.840 the roof was replaced for twenty seven thousand. I can't 276 00:12:19.840 --> 00:12:21.799 even imagine what it would cost to day. So this 277 00:12:21.919 --> 00:12:24.480 is what I believe that they want to drop us 278 00:12:24.519 --> 00:12:29.279 because of that policy, because they don't want to have Barbara. 279 00:12:29.360 --> 00:12:32.159 When I when you got your insurance check up, here's 280 00:12:32.159 --> 00:12:34.840 what I need to know. Did you have them quote 281 00:12:35.320 --> 00:12:39.360 one roof coverage replacement with a five thousand dollars deductible. 282 00:12:39.480 --> 00:12:40.559 They will no longer do that. 283 00:12:41.080 --> 00:12:44.720 I'm asking you though, when they When they That's why 284 00:12:45.559 --> 00:12:49.440 that's why the prices were so high, because here's why 285 00:12:50.360 --> 00:12:53.519 I know you can get good coverage. You can't get 286 00:12:53.559 --> 00:12:56.039 what you had because it doesn't exist anymore. 287 00:12:56.360 --> 00:12:57.639 So what you're. 288 00:12:57.480 --> 00:13:00.559 Comparing is you're saying I compared them and they couldn't 289 00:13:00.559 --> 00:13:02.879 do as well. Well, what you're saying is they couldn't 290 00:13:02.879 --> 00:13:05.399 do as well as what as something that doesn't exist. 291 00:13:05.559 --> 00:13:07.039 So what I'm saying is. 292 00:13:07.279 --> 00:13:10.399 You're trying to compare old coverage you had with all State, 293 00:13:10.600 --> 00:13:14.759 which no longer exists, to something that good, honest people 294 00:13:14.799 --> 00:13:17.519 are trying to give you a quote on. What I'm 295 00:13:17.559 --> 00:13:21.559 telling you is this, you will never find a quote 296 00:13:22.039 --> 00:13:25.240 that has one hundred percent roost coverage for well, you might, 297 00:13:25.440 --> 00:13:28.159 but here's what I want to know. I want Barbara, 298 00:13:28.159 --> 00:13:31.639 if you really care, and I have a feeling that 299 00:13:31.759 --> 00:13:34.679 you think you know and you don't even want to explore. 300 00:13:34.799 --> 00:13:36.320 But I'm going to make a challenge to you. Put 301 00:13:36.320 --> 00:13:39.919 her on hold, you give if you call Compass right 302 00:13:39.960 --> 00:13:43.200 now and they do an insurance checkup, I will guarantee you, 303 00:13:44.240 --> 00:13:47.960 guarantee you you're going to find valuable information on what 304 00:13:48.120 --> 00:13:51.159 is causing your insurance to be so high because or 305 00:13:51.240 --> 00:13:53.679 they can beat it. Okay, I just see if she'll 306 00:13:53.679 --> 00:13:56.279 do it, Kachina. I know she'll say no because she 307 00:13:56.519 --> 00:13:59.960 feels she shopped one hundred percent, She asked every question 308 00:14:00.559 --> 00:14:03.480 and she knows everything, so therefore she's gonna end up 309 00:14:03.519 --> 00:14:05.240 paying more and she's not going to. 310 00:14:05.240 --> 00:14:06.279 Get the best coverage. 311 00:14:06.320 --> 00:14:08.360 But I want to leave it so I don't feel 312 00:14:08.399 --> 00:14:11.879 guilty about it. Okay, even people that know everything, I 313 00:14:11.960 --> 00:14:16.320 want to offer to them the service so they can 314 00:14:16.360 --> 00:14:19.320 take advantage of it if they want so. Barbara, if 315 00:14:19.399 --> 00:14:22.919 you want there's something we're missing. When you told me 316 00:14:23.039 --> 00:14:27.600 you called three agencies on our referral list and all 317 00:14:27.639 --> 00:14:30.600 three of them were twice or three times as high, 318 00:14:30.840 --> 00:14:35.639 there is something fundamentally wrong with that premise, absolutely wrong, 319 00:14:36.080 --> 00:14:39.279 and we'll find out because if you did call Compass. 320 00:14:39.639 --> 00:14:42.639 They have records of your call, they have records of 321 00:14:42.679 --> 00:14:46.759 your coverage, and records as to why it was what 322 00:14:46.840 --> 00:14:50.000 it was. I'm Tom Martino. We have more coming up 323 00:14:50.080 --> 00:14:51.919 on the Trouble Shooter Show. 324 00:14:53.200 --> 00:14:55.360 Me Tom Martino here three. 325 00:14:55.200 --> 00:14:57.279 All three seven one three talks seven H three eight 326 00:14:57.360 --> 00:15:00.840 R five to five. Marcie has a question on side. Meanwhile, 327 00:15:00.879 --> 00:15:03.080 if you're in business, please stay tuned. I Am going 328 00:15:03.159 --> 00:15:05.840 to work in some really important stuff that you need 329 00:15:05.879 --> 00:15:08.679 to know about your retirement plans. If you offer retirement 330 00:15:08.720 --> 00:15:11.519 plans of any kind of your employees, please hang on 331 00:15:11.639 --> 00:15:11.840 for that. 332 00:15:12.360 --> 00:15:14.120 Marcy. What's happening, Marcy? 333 00:15:15.440 --> 00:15:18.360 Hi, Tom, I'm looking to do sighting on my mom's 334 00:15:18.399 --> 00:15:20.919 home in North Glin. It's a ranch home, so it's 335 00:15:21.000 --> 00:15:23.240 just the sighting on the top. We've had a few 336 00:15:23.240 --> 00:15:25.799 of the guys out from your referral list, but I'm 337 00:15:25.879 --> 00:15:28.600 just looking to see if you have opinion on the 338 00:15:28.840 --> 00:15:33.039 LP versus Hardy. I'm getting kind of confused, like I read. 339 00:15:33.399 --> 00:15:35.960 Okay, my personal I'm just going to tell you something 340 00:15:36.080 --> 00:15:39.120 I personally do not like Hardy. 341 00:15:39.279 --> 00:15:41.080 I don't personally, okay, I don't. 342 00:15:41.519 --> 00:15:44.639 James Hardy has taken over the world with their marketing, 343 00:15:45.399 --> 00:15:47.919 and I believe it's not as great as they say. 344 00:15:48.000 --> 00:15:53.799 It's not terrible siding okay, and LP siding I wouldn't do. Okay, 345 00:15:54.279 --> 00:15:56.159 So I don't want either of them. 346 00:15:56.039 --> 00:15:56.639 On my house. 347 00:15:58.799 --> 00:16:00.559 Okay, what's the alternative to those? 348 00:16:00.639 --> 00:16:02.480 I would go with a line siding? 349 00:16:03.720 --> 00:16:04.879 I'm sorry, what sighting? 350 00:16:05.120 --> 00:16:05.600 A line? 351 00:16:05.799 --> 00:16:08.519 A L I g n Okay? 352 00:16:08.919 --> 00:16:09.919 A line Okay? 353 00:16:10.120 --> 00:16:12.679 Now, fine, we have great people that do siding. We 354 00:16:12.759 --> 00:16:15.679 have K and H Home Solutions. Have you had them out? 355 00:16:16.639 --> 00:16:16.720 No? 356 00:16:16.840 --> 00:16:21.840 We had Paramount in Genesis out Genesis does a line siding? 357 00:16:21.919 --> 00:16:23.320 Did did he talk about it? 358 00:16:24.519 --> 00:16:26.039 I think Genesis was hearty. 359 00:16:26.200 --> 00:16:28.320 So I'll have to find well they okay, that's one 360 00:16:28.320 --> 00:16:30.639 of their sidings. But for God's sakes, one of the 361 00:16:30.639 --> 00:16:33.519 big deals I do, one of the real big things 362 00:16:33.519 --> 00:16:36.120 I do with them is I let me make sure 363 00:16:36.480 --> 00:16:40.440 I advertise ALIGNE sighting for them. I think, hold on, 364 00:16:40.519 --> 00:16:42.519 let me let me make sure I have the I 365 00:16:42.559 --> 00:16:43.440 have it right here. 366 00:16:43.759 --> 00:16:44.559 I just want to make the. 367 00:16:44.559 --> 00:16:49.080 Right Yeah, A line siding, plastic polymer, no chipping, cracking, peeling, fading. 368 00:16:49.559 --> 00:16:55.159 Come on, Mark, you know the sales guy just recommended Hardy. 369 00:16:55.440 --> 00:16:57.679 I'm pretty sure he was the one that recommended herd. 370 00:16:58.320 --> 00:17:00.679 I want you to remember a line A LGN. You 371 00:17:00.720 --> 00:17:02.320 won't do better than a line siding. 372 00:17:02.799 --> 00:17:04.359 Okay, okay, I'll call them back. 373 00:17:04.440 --> 00:17:04.759 Thank you. 374 00:17:04.799 --> 00:17:08.880 A line a l I GN. I think it's only one. 375 00:17:08.920 --> 00:17:12.400 Okay, Marcy, let me know if there's a problem, because 376 00:17:12.400 --> 00:17:13.400 that's a great siding. 377 00:17:13.519 --> 00:17:16.759 Ursula. What's going on with moving companies? Hello? Ursula? 378 00:17:18.480 --> 00:17:22.079 Yes, good morning? Uh hey you you used to have 379 00:17:22.880 --> 00:17:25.119 moving companies on your referral list? 380 00:17:25.240 --> 00:17:25.440 Yeah? 381 00:17:25.480 --> 00:17:31.599 And can I say something frankly, they all suck in fact, no, no, no, no, no, 382 00:17:31.680 --> 00:17:33.720 I really want to tell you that they all suck. 383 00:17:34.200 --> 00:17:37.359 Now they were on until they weren't. Let's just put 384 00:17:37.359 --> 00:17:40.920 it that way. But there there was there. Some of 385 00:17:40.960 --> 00:17:44.799 the better companies don't have to be on the referral list. 386 00:17:44.799 --> 00:17:48.680 They're too damn busy. So oh okay, so if you 387 00:17:49.160 --> 00:17:50.440 isn't that a dichotomy? 388 00:17:50.480 --> 00:17:51.960 So they're so good. 389 00:17:51.920 --> 00:17:54.279 They don't need us, and and the other ones were 390 00:17:54.319 --> 00:17:58.039 so bad they can't join us, so we don't have 391 00:17:58.240 --> 00:17:59.759 But I can give you great What where do. 392 00:17:59.759 --> 00:18:00.359 You want to move? 393 00:18:01.279 --> 00:18:04.680 We would move from from Boulder to Littleton. 394 00:18:05.400 --> 00:18:09.680 Okay, that's a local that's considered local. Yeah, and. 395 00:18:11.559 --> 00:18:13.519 Who do you I can tell you someone who's a 396 00:18:13.519 --> 00:18:17.160 great company. Yes, well, let me just are you sure 397 00:18:17.160 --> 00:18:17.960 we don't have anyone? 398 00:18:18.079 --> 00:18:20.759 Let me shoot? I thought we still had some. 399 00:18:21.200 --> 00:18:23.519 So we went on your fur list. Yes, look, and 400 00:18:23.559 --> 00:18:24.440 we couldn't find it. 401 00:18:24.519 --> 00:18:26.599 No, I can't either. You know we got a Yeah, 402 00:18:27.160 --> 00:18:27.880 it's too bad. 403 00:18:28.039 --> 00:18:30.960 Hold on one second, I thought we had a small anyway, here, 404 00:18:31.039 --> 00:18:32.240 here's who I would recommend. 405 00:18:32.599 --> 00:18:40.279 Okay, I would recommend. Let me let me find him. 406 00:18:40.519 --> 00:18:42.920 I want to make sure hold on before I do it. 407 00:18:43.680 --> 00:18:47.680 Uh, and then I will come right back to you. 408 00:18:47.720 --> 00:18:48.039 Okay. 409 00:18:48.200 --> 00:18:50.240 I want to make sure. I want to make sure 410 00:18:50.279 --> 00:18:51.880 that they're going to do a local move for you. 411 00:18:51.920 --> 00:18:55.839 Okay, okay, thank you? Okay, yeah they do Johnson Moving 412 00:18:55.880 --> 00:18:58.079 in Storage absolutely, yeah. 413 00:18:57.880 --> 00:18:58.599 Oh Johnson. 414 00:18:58.799 --> 00:19:01.119 Okay, they've been They've been here one hundred and twenty 415 00:19:01.200 --> 00:19:03.000 five years. I think they're pretty dependable. 416 00:19:04.000 --> 00:19:06.920 And also have you heard from Legacy Moving? 417 00:19:08.519 --> 00:19:11.000 No? Where did you find Legacy? 418 00:19:11.759 --> 00:19:15.000 Well, my son you said, for when his house burned. 419 00:19:14.759 --> 00:19:16.079 Down, did he like him? 420 00:19:16.119 --> 00:19:18.640 He had to move from one to one another? And 421 00:19:18.680 --> 00:19:21.759 he said when they moved him from one place whatever 422 00:19:21.960 --> 00:19:23.799 was left. 423 00:19:23.160 --> 00:19:23.920 They were great. 424 00:19:24.000 --> 00:19:26.000 But then when they moved back when the house was 425 00:19:26.200 --> 00:19:28.680 done and finished, they were not so great. 426 00:19:29.039 --> 00:19:34.119 Well, okay, they have really good listen, they have really 427 00:19:34.119 --> 00:19:36.400 good ratings all over, just so you know. 428 00:19:36.920 --> 00:19:38.160 I'm just looking at him. 429 00:19:38.400 --> 00:19:41.200 And they have too many to be fake. Okay, too 430 00:19:41.240 --> 00:19:44.119 many good ones to be fake. Now now I like, 431 00:19:44.160 --> 00:19:47.480 I don't know them. I know Johnson. Now there's another 432 00:19:47.599 --> 00:19:51.799 company that used to be really good and I don't 433 00:19:53.160 --> 00:19:57.720 know what they're Doinglines, well, that's United Band. 434 00:19:57.799 --> 00:19:59.960 Lines is a national. 435 00:20:01.079 --> 00:20:03.759 Is a national company, and what you have to look 436 00:20:03.799 --> 00:20:07.119 for are local agents. So don't god by the national name. 437 00:20:07.200 --> 00:20:09.759 Although you want a local agent to be affiliated with 438 00:20:09.799 --> 00:20:10.640 the national name. 439 00:20:10.960 --> 00:20:12.599 So I'll tell you so. 440 00:20:12.839 --> 00:20:17.839 Johnson is local, but they are affiliated, I believe, with national. 441 00:20:19.000 --> 00:20:24.200 Grabel is another good company. Amazing Moves we used to 442 00:20:24.240 --> 00:20:27.440 have on the referral list. We never got really major 443 00:20:27.559 --> 00:20:29.920 complaints about them. So when I said they all suck, 444 00:20:30.920 --> 00:20:32.960 Amazing Moves does a pretty good job. 445 00:20:33.680 --> 00:20:35.559 Okay, okay, now. 446 00:20:35.720 --> 00:20:37.720 You have the phone number off Johnson Moving. 447 00:20:40.599 --> 00:20:42.720 Well, it can't be that hard for me to do 448 00:20:42.839 --> 00:20:46.480 for you. Hold on. They're really good people, man. I've 449 00:20:46.559 --> 00:20:48.720 known Mark for so many years. 450 00:20:49.079 --> 00:20:52.640 And I just wanted to let you know my husband. 451 00:20:52.680 --> 00:20:55.680 Oh they're united. I thought they were national. I'm sorry, 452 00:20:55.720 --> 00:20:56.400 what did you say? 453 00:20:57.279 --> 00:21:00.839 I said, My husband is an avid listener, listening to 454 00:21:00.920 --> 00:21:03.680 you at least for twenty five years. 455 00:21:03.960 --> 00:21:04.759 Well he's three day. 456 00:21:05.119 --> 00:21:06.319 He's the smart. 457 00:21:05.960 --> 00:21:09.279 Always says he learned so much from you, and you 458 00:21:09.480 --> 00:21:13.680 saved him so much money by him listening, and whatever 459 00:21:13.759 --> 00:21:17.480 comes up, it's awesome. That's why the first thing we 460 00:21:17.519 --> 00:21:19.799 went is to you referral list, and we couldn't find 461 00:21:19.839 --> 00:21:20.759 any movers. 462 00:21:21.119 --> 00:21:21.519 Okay. 463 00:21:21.559 --> 00:21:26.440 Now, Deputy Doc who's one of our deputies here, he used, 464 00:21:26.759 --> 00:21:31.119 he used move Masters and he absolutely loves him. Let 465 00:21:31.160 --> 00:21:33.960 me give you the number four. It's an eight hundred number, 466 00:21:33.960 --> 00:21:37.119 but it's okay. They're local Johnson. 467 00:21:36.960 --> 00:21:43.599 Eight six six eight six six four four to two yeah, 468 00:21:44.400 --> 00:21:45.160 zero four. 469 00:21:45.079 --> 00:21:48.359 Eight one zero four eight one okay. 470 00:21:48.440 --> 00:21:53.920 And then move Masters is who one of our people used, 471 00:21:54.279 --> 00:21:57.400 and he raves about him. And I don't like I said, 472 00:21:57.400 --> 00:22:00.519 I didn't know about him before him, but he them 473 00:22:00.799 --> 00:22:03.599 and I can give you their number move Masters. 474 00:22:03.880 --> 00:22:07.079 They really are good people. They're three oh three, three 475 00:22:07.160 --> 00:22:11.559 oh three eight nine three eight nine three eighty two. 476 00:22:11.440 --> 00:22:16.160 Hundred eighty two hundred wonderful. I'm gonna move I'm going 477 00:22:16.240 --> 00:22:18.680 to call them because we have to. We're kind of 478 00:22:18.720 --> 00:22:21.480 in between. We bought a house in Littleton to move 479 00:22:21.559 --> 00:22:24.559 closer to our daughter, but our old house in Boulder 480 00:22:24.559 --> 00:22:27.000 here is not for sale, so we have to move 481 00:22:27.359 --> 00:22:29.720 part now because so we. 482 00:22:29.720 --> 00:22:32.119 Know, you know what do have to Are you going 483 00:22:32.200 --> 00:22:33.759 to sell your house in but are you going to 484 00:22:33.799 --> 00:22:34.920 sell your house in Boulder? 485 00:22:35.759 --> 00:22:36.000 Yes? 486 00:22:36.119 --> 00:22:36.480 We are. 487 00:22:37.119 --> 00:22:41.160 Yeah, I meane elderly, but our daughter wanted us closer. 488 00:22:41.440 --> 00:22:43.480 They always say, well, mom, you're getting older. 489 00:22:44.319 --> 00:22:48.480 We're in our late erson so you're in your late seventies. 490 00:22:48.680 --> 00:22:50.680 Yeah, okay, Well. 491 00:22:51.119 --> 00:22:56.319 My goodness, I'm in my early seventies, so congratulations. Listen, Ursula, listen. 492 00:22:56.640 --> 00:22:58.440 I want you to do me a favor though, when 493 00:22:58.480 --> 00:23:00.720 you go to sell your house. Contact again. Let's find 494 00:23:00.720 --> 00:23:03.640 somebody good for that. And it's good. You're getting out 495 00:23:03.640 --> 00:23:07.799 of Boulder right now. It's I'm just right okay. Anyway, Ursula, 496 00:23:07.880 --> 00:23:09.440 take it easy. I have to take a break. I'm 497 00:23:09.480 --> 00:23:11.599 Tom Martino. We have more coming up on the Troubleshooter Show. 498 00:23:11.599 --> 00:23:13.680 I want to tell you it's a very busy show. 499 00:23:13.880 --> 00:23:15.640 We got a lot to talk about. 500 00:23:15.599 --> 00:23:16.359 And fix it. 501 00:23:16.480 --> 00:23:18.720 Twenty four to seven is one of the companies I 502 00:23:18.720 --> 00:23:21.319 love talking about because they spend about two hours on 503 00:23:21.359 --> 00:23:24.759 your furnace thirty nine bucks, and they go through it 504 00:23:24.920 --> 00:23:27.960 completely thirty nine dollars. Now, come on, you spend more 505 00:23:28.000 --> 00:23:30.559 than that on a couple of coffees. Right, fix it 506 00:23:30.640 --> 00:23:32.680 twenty four to seven. You can book it right now, 507 00:23:33.079 --> 00:23:36.880 Fix Myhome dot Com and then book now, Fix my 508 00:23:37.039 --> 00:23:38.480 Home dot Com book now. 509 00:23:38.640 --> 00:23:40.880 I push them because they're good people. 510 00:23:41.079 --> 00:23:44.200 I know the owner, I know everybody there, and they 511 00:23:44.599 --> 00:23:47.240 promise to do a great job for you and give 512 00:23:47.279 --> 00:23:49.960 you a no breakdown guarantee. Now it's for people who 513 00:23:50.039 --> 00:23:53.200 haven't had it done, the extreme clean thirty nine bucks, 514 00:23:53.359 --> 00:24:00.640 Fix my Home dot Com book now, Hey, Tom Martino here, listen, Nah, 515 00:24:01.839 --> 00:24:03.759 I gotta tell you this. 516 00:24:03.920 --> 00:24:07.599 Fix it twenty four to seven. I forgot to mention. 517 00:24:07.680 --> 00:24:10.799 They also do these diagnostic calls for thirty nine bucks 518 00:24:10.799 --> 00:24:13.880 for anything. No matter how long it takes to diagnose 519 00:24:13.920 --> 00:24:16.680 a problem, they come out and look at it. 520 00:24:18.079 --> 00:24:19.039 Thirty nine bucks. 521 00:24:19.319 --> 00:24:22.559 Give you a complete estimate if no matter what it 522 00:24:22.599 --> 00:24:25.119 takes to find the problem. Now, once they find it, 523 00:24:25.519 --> 00:24:27.079 if you decide to have the work done, you don't 524 00:24:27.119 --> 00:24:30.039 pay the thirty nine bucks, but the thirty nine is what. 525 00:24:30.000 --> 00:24:34.759 They call their they're low cost diagnostic fee. It's a 526 00:24:34.799 --> 00:24:37.680 one price to get them there and get a diagnosis 527 00:24:38.160 --> 00:24:42.440 fixmihome dot com seven two zero five two six thirty 528 00:24:42.519 --> 00:24:46.519 nine thirty nine. Let's go back to the phones. 529 00:24:46.799 --> 00:24:50.319 Kevin Colkin is with us and the reason I had 530 00:24:50.400 --> 00:24:52.279 Kevin on, I wanted to read this invoice, but this 531 00:24:52.319 --> 00:24:55.319 invoice is way easier than I thought. Heiba, you complained 532 00:24:55.319 --> 00:24:57.599 that they didn't help your car run better. I just 533 00:24:57.640 --> 00:25:00.880 want to say something. Okay, I'm looking at the invoice. 534 00:25:01.640 --> 00:25:04.079 There's not one complaint on here about the car not 535 00:25:04.160 --> 00:25:09.799 running right. All you complained about was the lights are 536 00:25:09.880 --> 00:25:14.279 on abs traction. The interior lights stay on after you 537 00:25:14.319 --> 00:25:16.480 turn the car off and you have to jump it 538 00:25:16.559 --> 00:25:19.599 to start it. As a result, they did battery test 539 00:25:20.200 --> 00:25:23.319 and they said the battery's good, and then they they 540 00:25:25.319 --> 00:25:27.400 I don't know they did that. Then they changed out 541 00:25:27.480 --> 00:25:29.880 the lights and did that. So here's what I want 542 00:25:29.920 --> 00:25:32.079 to know, one thing at a time. Did they fix 543 00:25:32.160 --> 00:25:33.839 the original problem you went in there for. 544 00:25:35.960 --> 00:25:36.400 They did. 545 00:25:36.400 --> 00:25:39.680 They fixed the lights the dore center. 546 00:25:39.319 --> 00:25:43.960 Yeah good, and then they did cleaning the fuel system 547 00:25:44.400 --> 00:25:45.680 PFI three step. 548 00:25:45.720 --> 00:25:48.880 What's that? Kevin Caulkin our car expert, Kevin, what's. 549 00:25:48.720 --> 00:25:52.759 That It sounds like it's an injector cleaner, induction cleaner. 550 00:25:52.519 --> 00:25:56.839 Service, kind of like BG, right but different. Yep, Yeah, Okay, 551 00:25:57.279 --> 00:25:59.200 it's one hundred and thirty three bucks. Is that ore 552 00:25:59.200 --> 00:26:00.599 one hundred and thirty four or is that a lot 553 00:26:00.599 --> 00:26:01.039 of money? 554 00:26:01.200 --> 00:26:01.759 That's not bad? 555 00:26:01.839 --> 00:26:02.720 No, it's not bad for you. 556 00:26:03.680 --> 00:26:06.960 And for the door switch and the other stuff. They 557 00:26:07.119 --> 00:26:09.640 it's one hundred and sixty not bad. But then they 558 00:26:09.680 --> 00:26:14.559 did some other stuff. They said, diagnose the washer that 559 00:26:14.680 --> 00:26:18.559 was inoperative, and that was eighty one dollars, and a 560 00:26:18.640 --> 00:26:23.599 windshield hosed sixty dollars, and replace hose assembly seventy dollars. 561 00:26:24.519 --> 00:26:28.000 But to diagnose it was sixty. To replace it it 562 00:26:28.039 --> 00:26:31.119 was seventy. I mean, I think these charges suck. By 563 00:26:31.119 --> 00:26:34.200 the way, she spent six hundred bucks. But okay, fine, 564 00:26:34.480 --> 00:26:37.599 What I'm getting at is she got the problems fixed 565 00:26:37.599 --> 00:26:39.799 she went in there for and now she says she's 566 00:26:39.799 --> 00:26:41.200 got any freeze on the floor. 567 00:26:41.599 --> 00:26:44.359 Well, and she has a cracked radiator. 568 00:26:44.559 --> 00:26:47.279 I don't hear anything here they did. They didn't do 569 00:26:47.319 --> 00:26:48.359 anything that would have time. 570 00:26:48.640 --> 00:26:50.559 I don't think they were anywhere close to the radiator. 571 00:26:50.640 --> 00:26:53.039 Ye okay, Now here's what I want to ask you. 572 00:26:53.599 --> 00:26:57.519 She has on this particular car. Could it be just 573 00:26:57.680 --> 00:27:01.640 old enough? Would it's a nice seven four tourists with 574 00:27:01.720 --> 00:27:03.319 one hundred and five thousand miles? 575 00:27:03.599 --> 00:27:06.240 Now I doubt you know, the miles might be. 576 00:27:06.200 --> 00:27:10.799 Correct, but it sounds a little low ninety seven mm, 577 00:27:11.839 --> 00:27:14.759 so that's over twenty what twenty five years? 578 00:27:15.000 --> 00:27:17.559 The radiators are plastic, you know, they have so they 579 00:27:17.559 --> 00:27:18.319 don't last forever. 580 00:27:18.480 --> 00:27:21.680 No, okay, so he but I'm gonna I'm gonna be 581 00:27:21.720 --> 00:27:22.480 straight with you here. 582 00:27:23.039 --> 00:27:25.400 You might think they screwed you. I don't think they did. 583 00:27:26.599 --> 00:27:29.319 I just I can't. There's nothing we can sink our 584 00:27:29.359 --> 00:27:30.160 teeth into here. 585 00:27:31.519 --> 00:27:33.200 And if she wants to swing by time, I'd be 586 00:27:33.240 --> 00:27:35.039 happy to take a peek and see if there's any 587 00:27:35.039 --> 00:27:38.359 way we can look you know, you know, yeah, anything else, 588 00:27:38.519 --> 00:27:39.079 I don't keep it. 589 00:27:39.119 --> 00:27:40.480 Where are you located? 590 00:27:41.480 --> 00:27:41.720 Mom? 591 00:27:41.759 --> 00:27:44.039 In Denver? Onlike Yale and I twenty five? 592 00:27:44.480 --> 00:27:45.200 That's not bad. 593 00:27:45.319 --> 00:27:48.920 But he's at uh he's on Colfax west of Wadsworth 594 00:27:48.960 --> 00:27:52.319 Sheridan Auto tech dot com. Just if you want to 595 00:27:52.359 --> 00:27:55.119 swing by there, he'll do a courtesy check. Okay, I 596 00:27:55.559 --> 00:27:57.640 just as I said, I just don't think in this 597 00:27:57.680 --> 00:28:01.319 particular case that that they screwed you. 598 00:28:01.759 --> 00:28:02.519 I don't think so. 599 00:28:03.720 --> 00:28:07.440 Three three yeah, three seven one three talks seven one 600 00:28:07.480 --> 00:28:11.079 three eight two five five. Now coming up, we have 601 00:28:11.119 --> 00:28:14.640 a discussion on retirement and more on the Troubleshooter Show. 602 00:28:15.119 --> 00:28:18.839 And it's here's what's really important, Okay, when it comes 603 00:28:18.880 --> 00:28:22.759 to a diagnosis, put the problems down on the dam 604 00:28:23.400 --> 00:28:27.160 invoice and make sure if you have a driveability problem 605 00:28:27.240 --> 00:28:29.960 and they and they agreed to fix something, they say, 606 00:28:30.640 --> 00:28:33.720 put down on there, like let's say this, you need 607 00:28:33.759 --> 00:28:37.079 a water pump, put down on the invoice. We'll replace 608 00:28:37.160 --> 00:28:40.160 water pump too, correct and then put the problem down. 609 00:28:40.279 --> 00:28:43.519 So you're creating a mini little performance contract with him. 610 00:28:44.359 --> 00:28:46.920 I'm Tom Martine three all three seven to one three 611 00:28:46.920 --> 00:28:50.079 talks seven uh seven one three eight two five five. 612 00:28:50.119 --> 00:28:54.000 Remember Denverregen dot com under three hundred bucks for your 613 00:28:54.039 --> 00:28:57.720 weight loss injectables sent directly to your door with doctor 614 00:28:57.759 --> 00:29:06.359 consultations Denverregen dot com. Hi, Tom Martino, your Troubleshooter three 615 00:29:06.359 --> 00:29:10.000 all three seven one three talk three all three seven 616 00:29:10.079 --> 00:29:15.359 one three eight two five five All right, let me uh, 617 00:29:16.680 --> 00:29:18.759 let me see what's going on. I want to try 618 00:29:18.759 --> 00:29:20.640 to get to uh okay. So we got some clear 619 00:29:20.680 --> 00:29:22.599 lines here you can call in at any time. But 620 00:29:22.640 --> 00:29:24.599 I do have some guests i'll bring up. We're not 621 00:29:24.599 --> 00:29:26.279 going to get a lot of discussion done right now, 622 00:29:26.319 --> 00:29:29.079 but it's very important, so then we'll we'll continue this 623 00:29:29.160 --> 00:29:33.160 after the break. But we have a im A retirement, 624 00:29:33.200 --> 00:29:34.839 it's a company and John. 625 00:29:34.680 --> 00:29:35.559 Alvarez is with us. 626 00:29:35.559 --> 00:29:37.000 I'm going to bring them up in a second here 627 00:29:37.039 --> 00:29:40.519 and Pat Jolliffe, who is one of my colleagues over 628 00:29:40.640 --> 00:29:46.880 at Wave eight Wealth Management, and we're talking what we're going. 629 00:29:46.880 --> 00:29:48.640 To talk about. I guess Pat's not there either, so 630 00:29:48.720 --> 00:29:50.799 let me just bring up. Let me just bring up 631 00:29:50.839 --> 00:29:52.000 John right now with IMA. 632 00:29:52.160 --> 00:29:55.920 John you're on, let me unmute you, sir, and then 633 00:29:55.960 --> 00:29:58.599 we're gonna be fine to go. I just wanted to 634 00:29:58.720 --> 00:30:02.160 talk about I think it's important that we talk about 635 00:30:02.160 --> 00:30:03.920 what you do. Oh Pat's on there now, let me 636 00:30:04.000 --> 00:30:06.359 just activate him and unmute him, and then we have 637 00:30:06.480 --> 00:30:10.720 everybody up. And that's for those streaming. Sorry for if 638 00:30:10.759 --> 00:30:13.680 you're listening, you'll hear him on radio. But what's really 639 00:30:13.720 --> 00:30:18.759 important is what you guys do. John, You're as I said, 640 00:30:18.799 --> 00:30:21.759 you're with, I am a retirement Can you explain what 641 00:30:21.799 --> 00:30:24.559 you do as a company and then I'll explain why 642 00:30:24.680 --> 00:30:29.359 companies need you and what we are talking about right now. Uh, 643 00:30:29.519 --> 00:30:30.400 explain what you do? 644 00:30:31.759 --> 00:30:36.559 Thanks, Tom So, I'm a retirement is resident investment advisory firm. 645 00:30:36.799 --> 00:30:38.880 His sound went to hell, didn't it? Guys? Can you 646 00:30:38.920 --> 00:30:39.200 hear him? 647 00:30:39.240 --> 00:30:44.039 Shannon on strictly on retirement plans for all? 648 00:30:44.119 --> 00:30:45.920 Right, hold on a second, John, hold on one sec. 649 00:30:46.000 --> 00:30:46.680 Please hold on. 650 00:30:48.400 --> 00:30:51.400 I'm just gonna I'm just gonna regroup because his sound 651 00:30:51.680 --> 00:30:55.400 his sound was great, but it uh, it just did 652 00:30:55.440 --> 00:30:59.039 not it's not coming. Pat sounded really good. His the 653 00:30:59.079 --> 00:31:04.119 other guy's sound is off. Okay, I'm going to connect 654 00:31:04.400 --> 00:31:09.799 by phone with John because I can't. It's much too 655 00:31:09.839 --> 00:31:13.119 important to worry about the video at this point. Pat, 656 00:31:13.160 --> 00:31:15.400 you can stay where you are, but I'm gonna we're 657 00:31:15.400 --> 00:31:19.920 going to have to reconnect with John on that. As 658 00:31:20.039 --> 00:31:23.119 far as I'm going to have the I'll have him 659 00:31:23.160 --> 00:31:27.559 call or have us call him. But what we're talking about, 660 00:31:27.640 --> 00:31:30.400 let me let me just summarize this because it's really important. 661 00:31:30.440 --> 00:31:36.720 And the summary is this, people who offer retirement plans 662 00:31:37.279 --> 00:31:43.359 must pat review their retirement plans on an annual basis. 663 00:31:43.640 --> 00:31:49.599 Is that right correct? Okay, Now if they review, if 664 00:31:49.640 --> 00:31:50.319 they don't. 665 00:31:50.119 --> 00:31:54.000 Review, what are some of the consequences if they do 666 00:31:54.160 --> 00:31:54.839 not review. 667 00:31:57.400 --> 00:32:01.240 Well, it's incumbent upon a plan. Answer in this case, 668 00:32:01.319 --> 00:32:04.319 the employer to be attentive to what the plan is 669 00:32:04.400 --> 00:32:07.799 doing and all of its costs and the services provided, 670 00:32:08.039 --> 00:32:11.680 understanding whether the investments are competitive and so on, because 671 00:32:11.680 --> 00:32:15.359 they're serving as a trustee for the benefit of their employees. 672 00:32:15.440 --> 00:32:18.039 Okay, this is something. This is something we're going to 673 00:32:18.319 --> 00:32:20.759 keinue right after the break. So here's the bottom line. 674 00:32:20.799 --> 00:32:23.119 If you run a business, if you offer a retirement 675 00:32:23.160 --> 00:32:27.279 plan and you don't review them, you can be severely fine. 676 00:32:27.319 --> 00:32:29.319 Now a lot of people don't even know that. We'll 677 00:32:29.319 --> 00:32:31.880 talk about what it means and how to get it done. 678 00:32:31.920 --> 00:32:32.559 Coming up. 679 00:32:39.960 --> 00:32:45.480 Ripped, you need advice so you don't have the. 680 00:32:47.160 --> 00:32:48.960 Will come running just as. 681 00:32:48.880 --> 00:32:49.880 Fast as we can. 682 00:32:50.759 --> 00:32:52.720 Shooter's gonna help. 683 00:32:52.759 --> 00:32:59.000 Come Dix is the Troubleshooter Show. No Tom Martinez. 684 00:33:00.119 --> 00:33:02.000 Hey, welcome to the show. I'm Tom. 685 00:33:02.039 --> 00:33:04.480 We are here to help you solve problems, answer questions 686 00:33:04.519 --> 00:33:06.279 taking place, make your life a little easier. 687 00:33:06.279 --> 00:33:08.720 If you have a question, problem or complain, get it 688 00:33:08.720 --> 00:33:10.759 in before the holidays. 689 00:33:10.759 --> 00:33:13.119 A lot of people lay back this week. We can 690 00:33:13.160 --> 00:33:16.440 still solve your problems. We can still help you. Three 691 00:33:16.519 --> 00:33:19.359 all three seven one three Talk is our number three 692 00:33:19.359 --> 00:33:20.920 all three seven one three eight. 693 00:33:20.880 --> 00:33:21.759 Two five five. 694 00:33:22.559 --> 00:33:27.079 This hour brought to you by Genesis Tootalexteriors dot Com. 695 00:33:27.160 --> 00:33:30.359 Genesis is the place to go if you're looking for 696 00:33:31.440 --> 00:33:34.519 that align siding. I did verify they do have aligned 697 00:33:34.559 --> 00:33:38.000 siding and that is a lifetime siding and that is 698 00:33:38.400 --> 00:33:41.440 Genesis Tootalexteriors dot Com. I want to bring up a guest, 699 00:33:41.519 --> 00:33:46.359 John Alvarez. John is with IM a retirement and uh, 700 00:33:46.400 --> 00:33:49.000 by the way, just so you know, I am a 701 00:33:49.079 --> 00:33:53.240 retirement works with companies of all sizes. And why did 702 00:33:53.279 --> 00:33:56.160 I talk about this because Pat and I were talking. 703 00:33:56.240 --> 00:33:58.880 Pat is a colleague of mine at Wave eight Wealth Management, 704 00:33:59.359 --> 00:34:00.680 my financial investment firm. 705 00:34:00.720 --> 00:34:02.920 But by the way, the reason we're. 706 00:34:02.720 --> 00:34:06.240 Talking about this has nothing to do with your individual 707 00:34:06.279 --> 00:34:10.800 investments right now, as people, we're talking to companies now 708 00:34:11.320 --> 00:34:14.039 that are the plan sponsors. 709 00:34:14.079 --> 00:34:15.119 I guess you call them. 710 00:34:15.760 --> 00:34:18.840 Let me bring up Pat, so John, you're on the phone, John, 711 00:34:19.760 --> 00:34:26.119 Employers have a fiduciary responsibility once they establish a retirement plan, 712 00:34:26.199 --> 00:34:31.119 don't they do? They have a responsibility to their employ ease. 713 00:34:31.320 --> 00:34:32.480 Is that correct? 714 00:34:33.199 --> 00:34:36.599 That is absolutely correct. There is a lot of regulatory 715 00:34:37.360 --> 00:34:40.679 steps they need to ensure are being taken care of 716 00:34:40.840 --> 00:34:43.119 in order to make sure the plan is meeting the 717 00:34:43.159 --> 00:34:44.280 needs of their participants. 718 00:34:44.599 --> 00:34:45.199 That is correct. 719 00:34:46.000 --> 00:34:50.199 Okay, Now what I need to know is this when 720 00:34:50.239 --> 00:34:55.559 this happens and they start a plan, many companies just 721 00:34:55.679 --> 00:34:58.920 start a plan and then forget about it. I mean, 722 00:34:59.000 --> 00:35:01.840 they have a four oh one K plan. In fact, 723 00:35:01.840 --> 00:35:04.880 they're they're happy they have it, and then they forget 724 00:35:04.920 --> 00:35:09.760 about it. But the law actually has been auditing people 725 00:35:09.840 --> 00:35:12.880 saying you're not allowed to just have a plan and 726 00:35:12.920 --> 00:35:15.719 forget about it. And explain that to me. 727 00:35:17.159 --> 00:35:17.400 Yeah. 728 00:35:17.480 --> 00:35:21.000 So part of being a plan sponsor is that fiduciary 729 00:35:21.039 --> 00:35:25.280 responsibility of monitoring the plan, which is a really critical step. 730 00:35:26.079 --> 00:35:29.360 The employer needs to monitor the plan providers, whether it's 731 00:35:29.360 --> 00:35:33.880 the record keeper, the third party administrator, the financial advisor, 732 00:35:34.239 --> 00:35:37.880 anybody who is providing service to the plan. The employer 733 00:35:38.079 --> 00:35:41.599 has that ultimate responsibility of monitoring them to make sure 734 00:35:41.639 --> 00:35:46.480 that AA their fees are reasonable, that b they're providing 735 00:35:46.519 --> 00:35:50.159 the service that they are signed up to. Provide and 736 00:35:50.320 --> 00:35:55.559 see that they are doing everything that is outlined in 737 00:35:55.920 --> 00:35:59.559 the ARISA, which is the governing rules of retirement plans. 738 00:36:00.199 --> 00:36:03.639 Now, if you're if you're we're speaking you know, we 739 00:36:03.760 --> 00:36:07.480 may not be speaking now to just everyone, but we 740 00:36:07.559 --> 00:36:10.880 are speaking to people who either work for a company 741 00:36:11.039 --> 00:36:14.239 a lot of people, but mainly to the people who 742 00:36:14.360 --> 00:36:18.679 own companies and offer retirement And in fact, in Colorado, 743 00:36:19.199 --> 00:36:22.679 it's going beyond a four to one K. Colorado just 744 00:36:22.760 --> 00:36:25.840 passed a law that they have to what size company 745 00:36:25.920 --> 00:36:28.840 has to offer some kind of retirement plan. 746 00:36:30.039 --> 00:36:33.159 Yeah, if any company that has over five employees and 747 00:36:33.199 --> 00:36:35.960 has been in business for two years is required to 748 00:36:36.079 --> 00:36:38.840 offer either a retirement plan like a four to one K, 749 00:36:39.679 --> 00:36:42.760 or they'll need to sign up for the Colorado Secure 750 00:36:42.800 --> 00:36:47.679 Savings Plan, which is an IRA uh you know, payroll 751 00:36:47.719 --> 00:36:49.000 deduction set up plan. 752 00:36:50.119 --> 00:36:52.639 So so this is really important. 753 00:36:52.639 --> 00:36:56.920 Actually if they don't do it, what does a company 754 00:36:57.440 --> 00:37:00.880 risk if they set up a plan, whether it be 755 00:37:01.719 --> 00:37:04.880 any kind of an ARISA plan, and they do not 756 00:37:05.679 --> 00:37:10.440 review it on a yearly basis? What are some of 757 00:37:10.480 --> 00:37:13.159 the I don't think a lot of companies know about this, 758 00:37:13.679 --> 00:37:15.760 just like a lot of companies didn't know about the 759 00:37:15.840 --> 00:37:22.199 new bo I requirement, the beneficial owner interest. You have 760 00:37:22.280 --> 00:37:27.480 to you literally have to show everyone who benefits from 761 00:37:27.480 --> 00:37:31.920 a company now on a yearly basis, and the fines 762 00:37:32.039 --> 00:37:35.280 and the penalties are hefty. They're due on the first 763 00:37:35.360 --> 00:37:37.639 of the year, and as we come to the end 764 00:37:37.679 --> 00:37:40.840 of the year, people need to know what's due. Now, 765 00:37:41.400 --> 00:37:44.760 if you have a retirement plan, and if your administrator 766 00:37:44.920 --> 00:37:48.719 is simply collecting fees and doing it, even if they're doing. 767 00:37:48.519 --> 00:37:52.559 It correctly, but the fees have creeped. 768 00:37:52.280 --> 00:37:57.239 Up and it's not totally efficient and you have done 769 00:37:57.360 --> 00:38:01.400 nothing about it. As an employer, what can happen? What 770 00:38:02.119 --> 00:38:03.559 can can people be fined? 771 00:38:04.880 --> 00:38:07.079 Yeah, so that that puts the employer in a bit 772 00:38:07.119 --> 00:38:09.719 of jeopardy. That if they have a plan that has 773 00:38:09.760 --> 00:38:14.199 been growing. These are not really reviewed from the investments 774 00:38:14.320 --> 00:38:18.880 or the the providers like the record keeper. If that 775 00:38:19.000 --> 00:38:23.000 is not regularly reviewed, that can be a compliance issue. 776 00:38:23.000 --> 00:38:25.559 And if the Departner of labor comes in and does 777 00:38:25.559 --> 00:38:29.239 an audit, there can be some serious consequences, like you said, 778 00:38:29.239 --> 00:38:36.159 whether it's fines or you know, actual you know, trouble 779 00:38:36.239 --> 00:38:40.440 for the owners of that fund. So really it comes 780 00:38:40.440 --> 00:38:44.599 down to monitoring your plan and making sure that things 781 00:38:44.599 --> 00:38:46.519 are being looked at on an ongoing basis. 782 00:38:46.920 --> 00:38:50.039 Hey, Pat, can't can an employer say, listen, we have 783 00:38:50.079 --> 00:38:53.480 a four oh one K. We set it up, We 784 00:38:53.559 --> 00:38:55.519 left it up to these professionals to do it. 785 00:38:55.559 --> 00:38:58.000 Why do we get in trouble? What can it? Can 786 00:38:58.119 --> 00:38:58.800 a boss say that? 787 00:38:59.639 --> 00:39:00.719 Well? Not really. 788 00:39:00.880 --> 00:39:03.320 I mean it's it's ultimately the employer that's on the 789 00:39:03.320 --> 00:39:05.920 hook for the producierary liability at the Department of Labor, 790 00:39:05.920 --> 00:39:07.519 and that's where they're going to look the only time. 791 00:39:07.639 --> 00:39:10.840 And John cant you know, correctly or wrong. But if 792 00:39:10.840 --> 00:39:11.239 you're a. 793 00:39:11.159 --> 00:39:16.239 Full blown what is it three eighteen or three eighteen 794 00:39:16.280 --> 00:39:19.119 advisory where they actually there's a way that not all 795 00:39:19.159 --> 00:39:21.800 companies will do this, where a provider will take over 796 00:39:21.920 --> 00:39:25.280 take that fiduciary responsibility. But I think, you know, it's 797 00:39:25.400 --> 00:39:27.840 very limited, and in those cases, I'm not sure that 798 00:39:27.880 --> 00:39:30.320 it even still leaves the employer to clear off the hook. 799 00:39:30.360 --> 00:39:32.199 So it's a very serious thing. I mean, you got 800 00:39:32.239 --> 00:39:33.639 to be attendant in this thing. 801 00:39:34.079 --> 00:39:34.480 Okay. 802 00:39:34.519 --> 00:39:37.079 So it's kind of like taxes, it's kind of like BOI, 803 00:39:37.320 --> 00:39:40.400 it's kind of like any requirement put on employers. 804 00:39:40.599 --> 00:39:42.480 I mean, it really is a lot. 805 00:39:42.679 --> 00:39:45.719 Now, can't an employer simply say this is too much 806 00:39:45.760 --> 00:39:47.639 trouble and just scrap their plan? 807 00:39:47.960 --> 00:39:50.519 But they don't do that because right now, four. 808 00:39:50.400 --> 00:39:53.440 Oh one k's are a way that employers use to 809 00:39:53.559 --> 00:39:58.079 attract people, right workers. I mean, I think workers care 810 00:39:58.119 --> 00:40:00.480 about it. Don't they about retirement plans? 811 00:40:01.280 --> 00:40:01.400 Oh? 812 00:40:01.440 --> 00:40:03.760 I think so? And I think it's a pretention thing 813 00:40:03.800 --> 00:40:04.280 as well. 814 00:40:04.400 --> 00:40:06.760 You know, if you're going to if you're in competition 815 00:40:06.880 --> 00:40:09.039 for the labor force, which a lot of companies are, 816 00:40:09.599 --> 00:40:12.079 and you're not providing a retirement plan, even if it's 817 00:40:12.119 --> 00:40:14.519 a defined contribution plan like a four oh one K, 818 00:40:14.719 --> 00:40:16.840 then then you're not going to compete as well, and 819 00:40:16.880 --> 00:40:18.519 you're not going to get the best people. And I 820 00:40:18.559 --> 00:40:21.400 see that more in the rural areas where we serve 821 00:40:21.519 --> 00:40:23.559 then you know, certainly in the cities. 822 00:40:23.599 --> 00:40:26.039 But it's it's a it's a big issue for. 823 00:40:26.039 --> 00:40:28.480 People where they don't have a vehicle like that to 824 00:40:28.480 --> 00:40:30.039 which they can contribute for retirement. 825 00:40:30.599 --> 00:40:33.599 Okay, so once you then so. But the word is this, 826 00:40:34.000 --> 00:40:36.679 once you have a plan, that's only part of it. 827 00:40:37.119 --> 00:40:40.199 The big deal is not just having a plan, but 828 00:40:40.199 --> 00:40:44.199 but making sure that But but here's what I want 829 00:40:44.239 --> 00:40:47.119 to know, if if somebody is has a four oh 830 00:40:47.159 --> 00:40:50.639 one K and they're contributing their money and the employer's 831 00:40:50.719 --> 00:40:55.039 matching it and it's invested, why does a government care 832 00:40:55.159 --> 00:40:58.239 or why does anyone care what fees they're paying? What 833 00:40:58.480 --> 00:41:01.960 I mean that doesn't come out of the employees pocket, 834 00:41:02.000 --> 00:41:02.320 does it? 835 00:41:02.559 --> 00:41:04.760 I mean, sure does, Yeah, the majority of them do. 836 00:41:05.000 --> 00:41:07.679 Actually, when you look at the investment expenses, a lot 837 00:41:07.679 --> 00:41:10.360 of times you have mutual funds or target date funds 838 00:41:11.079 --> 00:41:15.119 that may be managed or at least have a feed 839 00:41:15.199 --> 00:41:17.400 to them, and so you have to compare the like 840 00:41:17.519 --> 00:41:19.559 kind funds that are out there. As a fiducialar its 841 00:41:19.679 --> 00:41:24.239 requirement to see if you're getting your employees the most 842 00:41:24.320 --> 00:41:27.760 competitive fees for the type of funds that you're offering. 843 00:41:27.800 --> 00:41:28.679 And that's number one. 844 00:41:28.760 --> 00:41:33.039 Now, sometimes the employer will bear some of the registration 845 00:41:33.159 --> 00:41:37.320 for your annual host fee, administration fee for the plan, 846 00:41:37.519 --> 00:41:39.760 but a lot of times it's you know, it's about 847 00:41:39.760 --> 00:41:43.079 seventy percent is born by the participant and it's incumbent 848 00:41:43.119 --> 00:41:45.280 upon the plan sponsor the employer to make sure that 849 00:41:45.280 --> 00:41:46.800 that's those fees are competitive. 850 00:41:47.400 --> 00:41:49.559 Now, John with Ima, by the way, and. 851 00:41:51.000 --> 00:41:53.400 The reason I'm interviewing you is because you do reviews 852 00:41:53.480 --> 00:41:55.519 and you do plans, and you do all that, and 853 00:41:55.559 --> 00:41:57.880 obviously people saying, well, sure you want to do a 854 00:41:57.920 --> 00:42:00.800 review so you can pick up the businessiness. But really 855 00:42:00.800 --> 00:42:04.039 it's not that easy because if it's a good plan, 856 00:42:04.840 --> 00:42:07.280 you're obligated to tell them it's a good plan. I mean, 857 00:42:07.440 --> 00:42:10.559 in other words, it's like our insurance check up with 858 00:42:10.639 --> 00:42:14.519 Compass insurance group. Compass goes and looks at you might 859 00:42:14.519 --> 00:42:17.320 have heard an earlier call. They look at your insurance, 860 00:42:17.840 --> 00:42:22.440 and you can't tell someone you have a bad insurance 861 00:42:22.480 --> 00:42:26.639 plan or policy and you're paying too much if truly 862 00:42:26.719 --> 00:42:28.800 you can't put your own money where your mouth is. 863 00:42:28.840 --> 00:42:33.800 I mean, in other words, there's no room for dishonesty. 864 00:42:33.960 --> 00:42:36.679 Either they're paying too much or they're not. If you 865 00:42:36.800 --> 00:42:39.599 can't beat it, then you can't tell them you can 866 00:42:39.639 --> 00:42:41.840 beat it and then not beat it. I mean, in 867 00:42:41.880 --> 00:42:45.800 other words, it's a fail safe when people offer reviews. 868 00:42:45.880 --> 00:42:49.000 That's what I think, John, Yeah. 869 00:42:48.840 --> 00:42:51.480 You're absolutely right. And what we do is we want 870 00:42:51.519 --> 00:42:53.920 to take a very objective look at it so that 871 00:42:54.000 --> 00:42:59.320 there is no misinformation. We will benchmark a plan against 872 00:42:59.719 --> 00:43:02.800 other plans of similar size, whether it's the asset size 873 00:43:02.920 --> 00:43:06.159 or participant size, and then we'll benchmark every single provider 874 00:43:06.199 --> 00:43:10.360 from the record keeper, third party, administrator, advisor, and investment expensive. 875 00:43:10.599 --> 00:43:14.000 So if I look at how the cost structure. 876 00:43:14.000 --> 00:43:17.960 If a company has a good plan and it's efficient 877 00:43:18.400 --> 00:43:21.960 and the fees are in line, and you say to them, hey, 878 00:43:22.159 --> 00:43:23.239 this is a great plan. 879 00:43:23.920 --> 00:43:29.400 Cool they have they have fulfill. 880 00:43:29.039 --> 00:43:34.199 Their obligations as a plan sponsor, right. 881 00:43:33.800 --> 00:43:36.000 Well, we like to go a little bit deeper because 882 00:43:36.679 --> 00:43:39.480 just because the plan is inexpensive or in the line 883 00:43:39.519 --> 00:43:42.599 of the benchmark doesn't necessarily mean that all of the 884 00:43:42.719 --> 00:43:47.840 services and support that is required from a fiduciary standpoint 885 00:43:47.880 --> 00:43:51.800 is being provided. Is their employee outreach and educations, is 886 00:43:51.840 --> 00:43:55.280 their ongoing reviews with the for one key committee, about 887 00:43:55.280 --> 00:43:58.000 the investments to monitor these things? There are planning steps 888 00:43:58.000 --> 00:43:59.360 that go beyond just the cost. 889 00:43:59.440 --> 00:44:02.159 Okay, But what I'm saying is, if you find a 890 00:44:02.199 --> 00:44:07.000 healthy plan that doesn't need anyjusting, this employer has fulfilled 891 00:44:07.000 --> 00:44:09.199 their obligation to get reviewed. 892 00:44:10.480 --> 00:44:11.320 Correct? Correct? 893 00:44:11.840 --> 00:44:12.239 Does that? 894 00:44:12.920 --> 00:44:16.119 Does the law actually say or do requirements from ARISA 895 00:44:16.239 --> 00:44:20.320 actually say it has to be an annual review or 896 00:44:20.360 --> 00:44:24.639 a periodic review? What what do employers listening need to know. 897 00:44:26.159 --> 00:44:29.599 Yeah, it's you know, there's not a prescribed cadence for 898 00:44:29.719 --> 00:44:33.159 the meetings, but it is you know, a requirement that 899 00:44:33.199 --> 00:44:34.880 there is a periodic review. 900 00:44:34.880 --> 00:44:39.920 Honesty and really and truly, if you have the plan, 901 00:44:40.360 --> 00:44:43.320 the one who's doing it now, the administrator review it. 902 00:44:43.960 --> 00:44:46.880 What's to prevent an administrator to say, don't worry about it, 903 00:44:47.199 --> 00:44:47.880 we reviewed it. 904 00:44:47.960 --> 00:44:49.599 You're fine, and they're not fine. 905 00:44:49.719 --> 00:44:53.920 In other words, does it have to be an independent review? 906 00:44:55.159 --> 00:44:58.400 Well, it really needs to be the plan sponsor that 907 00:44:58.719 --> 00:45:02.920 is taking the time and initiative to verify that the 908 00:45:02.960 --> 00:45:05.320 information being presented is correct correct. 909 00:45:05.360 --> 00:45:06.800 The employer has to do it. 910 00:45:07.519 --> 00:45:09.519 Correct it ultimately follow upon the employer. 911 00:45:09.599 --> 00:45:11.280 They have the ultimate sitsure and. 912 00:45:11.199 --> 00:45:14.559 The employer can't can't just say, well, the administrator told 913 00:45:14.559 --> 00:45:17.400 me it's a great plan, and then Arisa or a 914 00:45:17.480 --> 00:45:20.119 government could say, well, how do you know that? Did 915 00:45:20.159 --> 00:45:24.000 you have it reviewed? Jason? What before I take a break, Jason, 916 00:45:24.039 --> 00:45:26.480 what's your question? And we'll we'll think about it during 917 00:45:26.519 --> 00:45:27.599 the break. What is your question? 918 00:45:27.719 --> 00:45:28.079 Jason? 919 00:45:29.559 --> 00:45:31.119 Hey, Tom, I just wanted to see if you could 920 00:45:31.119 --> 00:45:34.239 clarify when you said that the employer with five or 921 00:45:34.239 --> 00:45:38.079 more employees. Is that full time employees or part time 922 00:45:38.119 --> 00:45:39.280 employees or doesn't matter? 923 00:45:39.360 --> 00:45:41.920 For the four oh one K, it's not a four 924 00:45:41.920 --> 00:45:43.800 oh one K. I don't think it's just it's just 925 00:45:43.960 --> 00:45:48.159 a certain plan. You're talking about the Mandatory Colorado Plan? 926 00:45:49.400 --> 00:45:49.840 Correct? 927 00:45:49.920 --> 00:45:50.239 Correct? 928 00:45:50.519 --> 00:45:50.800 John? 929 00:45:51.079 --> 00:45:54.119 Do you know the details of the Mandatory Colorado Plan? 930 00:45:55.360 --> 00:45:57.960 Sure, it's for any employer with five or more employees 931 00:45:57.960 --> 00:46:01.800 that are full time employees. Okay, basically it says some 932 00:46:02.360 --> 00:46:04.239 up and roth Irie account accounts. 933 00:46:04.559 --> 00:46:06.800 Yeah, it can be as simple as a roth right, 934 00:46:06.880 --> 00:46:08.639 it doesn't have to be a four oh one K. 935 00:46:09.880 --> 00:46:10.920 That's correct. That's correct. 936 00:46:11.239 --> 00:46:16.400 Okay, does that answer your question? Jason? Yeah? Okay, all right. 937 00:46:16.440 --> 00:46:18.559 We got more coming up on the Troubleshooter Show three 938 00:46:18.599 --> 00:46:21.159 all three seven one three talks seven to one three eight, 939 00:46:21.199 --> 00:46:23.519 two five five Frank drand the real Estate Man don't 940 00:46:23.559 --> 00:46:26.400 forget free market evaluations. If your home for the asking, 941 00:46:26.639 --> 00:46:28.800 he'll tell you what it will sell for based on 942 00:46:28.840 --> 00:46:31.559 his thirty years of experience with no obligation. So if 943 00:46:31.559 --> 00:46:34.440 you're curious before you list. Frank durand the real Estate 944 00:46:34.559 --> 00:46:47.760 Man dot com. Hi, Tom Martino, your Troubleshooter three all 945 00:46:47.880 --> 00:46:51.559 three seven one three talk three all three seven, one, three, eight, 946 00:46:51.599 --> 00:46:52.519 two five five. 947 00:46:53.119 --> 00:46:54.079 Welcome to the show. 948 00:46:54.119 --> 00:46:58.639 We are here to discuss your problems, questions and complaints. 949 00:46:59.159 --> 00:47:01.880 And one of the things we were talking about is 950 00:47:01.920 --> 00:47:04.679 if you run a company and you offer a retirement plan, 951 00:47:05.480 --> 00:47:10.239 you're actually under an obligation to review that plan, to 952 00:47:10.400 --> 00:47:15.039 literally review it as a plan sponsor the employer. You 953 00:47:15.079 --> 00:47:18.159 can't leave it to the administrator. The administrator will administrate it, 954 00:47:18.199 --> 00:47:21.000 but you have to have it reviewed to make sure 955 00:47:21.480 --> 00:47:25.159 it is compliant and to make sure that the fees 956 00:47:25.159 --> 00:47:28.960 aren't excessive, and to make sure that it's efficient, and 957 00:47:29.039 --> 00:47:31.360 there are substantial penalties. 958 00:47:30.880 --> 00:47:31.440 If you don't. 959 00:47:32.000 --> 00:47:34.639 Again, there are a lot of a lot of things 960 00:47:34.639 --> 00:47:37.800 that businesses do, a lot of things they just would 961 00:47:37.920 --> 00:47:40.719 rather not do. It's complicated and it's a pain in 962 00:47:40.760 --> 00:47:44.639 the ass. So I'm talking to experts who do reviews 963 00:47:46.800 --> 00:47:53.800 and the main reason is to keep companies from getting 964 00:47:53.800 --> 00:47:57.559 in trouble. But the other one is this retirement plans, 965 00:47:57.679 --> 00:48:00.239 like any plan, like insurance policies for your home, for 966 00:48:00.280 --> 00:48:06.320 your business, liability, business insurance, anything, nothing should ever be 967 00:48:06.480 --> 00:48:11.800 set and then forgotten. Ever, the bottom line is, you 968 00:48:11.960 --> 00:48:15.800 need to know what you have and you need to 969 00:48:15.880 --> 00:48:24.119 know how to effectively implement it. There are businesses, for example, 970 00:48:24.199 --> 00:48:28.320 that have health insurance policies, now this is not a retirement, 971 00:48:28.519 --> 00:48:32.000 but health insurance that never get them reviewed and they 972 00:48:32.000 --> 00:48:34.519 have no idea what they're doing. 973 00:48:35.880 --> 00:48:36.320 Integer. 974 00:48:36.440 --> 00:48:38.760 By the way, that's why when I talk to Integrat 975 00:48:39.079 --> 00:48:42.559 they do that all the time. They do health insurance reviews. 976 00:48:44.199 --> 00:48:47.440 We've talked about it a million times. Compass Insurance Group, 977 00:48:48.000 --> 00:48:52.360 they do insurance reviews of not just businesses, but of individuals. 978 00:48:53.440 --> 00:48:56.920 Everyone should review what they have, no matter what it is. Now, 979 00:48:56.960 --> 00:48:59.079 as I said, if you work for a company, I 980 00:48:59.119 --> 00:49:01.519 mean you don't. You don't review your four one K 981 00:49:01.760 --> 00:49:06.400 because it's provided by the company. That's where the employer 982 00:49:07.000 --> 00:49:10.719 has to take the reins and have it done. So 983 00:49:11.480 --> 00:49:16.440 the bottom line is when you have a plan and 984 00:49:16.480 --> 00:49:20.760 you're an employer, you must have it reviewed. But I 985 00:49:20.800 --> 00:49:23.199 am going to tell you, and I'm talking to John 986 00:49:23.239 --> 00:49:25.880 Alvarez by the way, he's with im a retirement. They 987 00:49:25.920 --> 00:49:33.679 do the reviews. And by the way, John, how many companies. 988 00:49:34.519 --> 00:49:39.920 Don't even know that they need to review their plans? Seriously? 989 00:49:40.239 --> 00:49:43.480 I mean do HR people keep up on that? I 990 00:49:43.480 --> 00:49:45.960 mean who would keep up on that? A lot of 991 00:49:46.000 --> 00:49:48.559 companies aren't big enough to have an HR department, So 992 00:49:48.840 --> 00:49:51.920 who tells them they need reviews? 993 00:49:52.719 --> 00:49:55.079 Well, what you said right there is the exact problem. 994 00:49:55.239 --> 00:49:56.800 A lot of the companies are just a little too 995 00:49:56.840 --> 00:49:59.800 small to have somebody dedicated to the HR side that 996 00:50:00.199 --> 00:50:02.679 expertise in for one key. So a lot of times 997 00:50:02.679 --> 00:50:04.679 it just goes kind of on the set it and 998 00:50:04.719 --> 00:50:08.119 forget it. It really is in coming upon the plan 999 00:50:08.239 --> 00:50:12.920 advisor to kind of help guide that employer on monitoring 1000 00:50:12.960 --> 00:50:14.039 and reviewing the plan plan. 1001 00:50:15.519 --> 00:50:20.719 And okay, so there they they does. 1002 00:50:20.079 --> 00:50:23.719 An administrator when they set up a new plan for 1003 00:50:23.840 --> 00:50:26.039 a company, do they could? There'll be a lot of 1004 00:50:26.079 --> 00:50:28.440 new plans being set up in Colorado. 1005 00:50:28.480 --> 00:50:30.639 When does that take effect on the first of the year. 1006 00:50:32.159 --> 00:50:34.599 No, this has actually been going on for a bit now. 1007 00:50:34.639 --> 00:50:37.079 They've kind of phased it in based on employer size, 1008 00:50:37.079 --> 00:50:40.000 and the most recent was, you know, dropping it down 1009 00:50:40.039 --> 00:50:43.119 to the requirement for anybody with five or more employees. Okay, 1010 00:50:43.559 --> 00:50:44.920 that's actually in place now. 1011 00:50:45.320 --> 00:50:48.320 So so do you guys do small plans like that too, 1012 00:50:48.440 --> 00:50:49.920 or just big ones? 1013 00:50:50.920 --> 00:50:53.719 No, we absolutely do. We feel it's really important that 1014 00:50:53.800 --> 00:50:58.400 small plans actually have the same oversight and help that 1015 00:50:58.519 --> 00:51:02.000 larger plans do because they just don't have that technical 1016 00:51:02.000 --> 00:51:04.039 expertise to do on their own own. 1017 00:51:04.960 --> 00:51:08.719 Okay, So in order to establish a plan, whether it's 1018 00:51:08.719 --> 00:51:11.760 a four to one K or whether it's the mandatory 1019 00:51:11.800 --> 00:51:19.320 Colorado plan or whatever, what does a company need to spend? 1020 00:51:19.440 --> 00:51:22.480 In other words, do they have to have a company match? 1021 00:51:22.639 --> 00:51:24.679 Do they have to do all that? I mean, there 1022 00:51:24.719 --> 00:51:27.039 are there are employers listening right now that just want 1023 00:51:27.079 --> 00:51:29.239 to do the bare minimum. And I hate to put 1024 00:51:29.239 --> 00:51:32.599 it that way, but what would be like, let's say 1025 00:51:32.599 --> 00:51:34.480 in a four to one K they wanted a four 1026 00:51:34.519 --> 00:51:38.519 to one K, do they have to have a company match? No? 1027 00:51:38.760 --> 00:51:42.679 The company match is absolutely discretionary. It can strictly be 1028 00:51:42.960 --> 00:51:47.360 for salary deferrals from the employees. That's not very common, 1029 00:51:47.400 --> 00:51:49.559 but that is absolutely available. 1030 00:51:50.920 --> 00:51:54.400 Okay, Now Mark has a question, Go ahead, Mark, what 1031 00:51:54.480 --> 00:51:55.079 is your question? 1032 00:51:56.639 --> 00:52:00.280 Hey Tom, how are you doing it good? I got 1033 00:52:00.320 --> 00:52:02.559 a question like, Okay, so I want to open a 1034 00:52:02.599 --> 00:52:09.039 small business and the question comes up back to the 1035 00:52:09.119 --> 00:52:12.480 employees want to borrow what one K? What benefit is 1036 00:52:12.519 --> 00:52:15.519 that for me to even open up a company? 1037 00:52:16.360 --> 00:52:18.199 You know what, Mark, A lot of people, as you 1038 00:52:18.239 --> 00:52:21.159 know what a lot of people ask that, and that's 1039 00:52:21.159 --> 00:52:24.800 what I asked him before. Now, now, Mark, I want 1040 00:52:24.800 --> 00:52:27.280 to say one thing. The benefit of a four oh 1041 00:52:27.320 --> 00:52:32.039 one K is to attract employees, right that obviously, But 1042 00:52:32.079 --> 00:52:34.000 if you don't care that much, if you think you 1043 00:52:34.039 --> 00:52:36.880 can find employees without that, then I'm going to ask 1044 00:52:36.960 --> 00:52:42.800 John what other reasons, John, would there be to have. 1045 00:52:42.920 --> 00:52:45.400 A four oh one K? Is there any benefit to 1046 00:52:45.440 --> 00:52:45.920 the owner? 1047 00:52:47.320 --> 00:52:49.760 One other quick question, Mark, before you ask that question, 1048 00:52:49.880 --> 00:52:54.679 or Tom, before you ask that question, how much percentage 1049 00:52:54.719 --> 00:52:58.559 of the their income, like they're at one hundred percent, 1050 00:52:58.679 --> 00:53:01.639 we pay them one hundred percent. How much on top 1051 00:53:01.679 --> 00:53:03.760 of one hundred percent that they're paid do we have 1052 00:53:03.840 --> 00:53:07.719 to pay towards their one to their one Ksey, we're 1053 00:53:07.719 --> 00:53:11.719 a small business, you know, look a small business. 1054 00:53:11.960 --> 00:53:17.440 Okay, okay, let me answer that, Mark, let me answer. 1055 00:53:17.239 --> 00:53:20.159 That on a four you don't as a small business, 1056 00:53:20.400 --> 00:53:23.159 you don't necessarily need a four oh one K. Colorado 1057 00:53:23.679 --> 00:53:25.960 has another simplified plan you can do. 1058 00:53:26.159 --> 00:53:28.519 But let's talk about a four oh one K. Let's 1059 00:53:28.559 --> 00:53:29.199 talk about that. 1060 00:53:29.679 --> 00:53:33.679 Like like I thought, John, a four to one K 1061 00:53:34.360 --> 00:53:37.440 is where you establish a plan. You get up, you're 1062 00:53:37.480 --> 00:53:40.599 the plan sponsor, you find an administrator and then they 1063 00:53:40.639 --> 00:53:45.079 have investment advisors. But I thought it could be one 1064 00:53:45.159 --> 00:53:48.639 hundred percent funded by the employees themselves, by what they 1065 00:53:48.679 --> 00:53:51.599 want to put away. Right, it doesn't have to come 1066 00:53:51.639 --> 00:53:53.639 out of the employer's money. 1067 00:53:53.719 --> 00:53:54.360 Is that correct? 1068 00:53:55.400 --> 00:53:57.639 That's correct. So basically it is set up as a 1069 00:53:57.679 --> 00:54:02.440 salary reduction plan where they're able to contribute on a 1070 00:54:02.480 --> 00:54:05.239 pretax basis from their earnings. 1071 00:54:05.519 --> 00:54:08.760 So Mark, you're not paying, You're not paying into it 1072 00:54:09.039 --> 00:54:11.599 unless you want to, unless you want to match. 1073 00:54:13.000 --> 00:54:13.480 I see it. 1074 00:54:14.320 --> 00:54:15.800 Thank you, thank you, okay, thank you? 1075 00:54:15.840 --> 00:54:17.960 Sure sure we have more coming right up? 1076 00:54:25.079 --> 00:54:27.800 Hi Tom Artino here three all three seven one three 1077 00:54:27.920 --> 00:54:31.639 talk seven one three eight two five five. 1078 00:54:33.239 --> 00:54:35.000 Deputy, d are you working on anything? 1079 00:54:35.119 --> 00:54:35.320 Sir? 1080 00:54:37.480 --> 00:54:39.480 Hold on, let me get your mic on. There you go, sir. 1081 00:54:39.519 --> 00:54:42.000 All right, just that issue of Becky who called us 1082 00:54:42.079 --> 00:54:45.199 yesterday about trying to get a refunt for some late 1083 00:54:45.239 --> 00:54:48.760 fees from century Link, and uh, Sue's had a great 1084 00:54:48.840 --> 00:54:52.639 insider contact at century Link, and that person is currently 1085 00:54:53.039 --> 00:54:55.079 researching this request and I'm waiting to. 1086 00:54:55.039 --> 00:54:58.079 Hear back what was her issue basically, so you. 1087 00:54:58.039 --> 00:55:01.880 May recall that she didn't pay a late fee on 1088 00:55:01.960 --> 00:55:02.840 a phone bill. 1089 00:55:03.039 --> 00:55:05.679 Oh that's right. And then she thought, hey, I should 1090 00:55:05.760 --> 00:55:07.760 get some I should get a break here. 1091 00:55:07.840 --> 00:55:10.199 Yeah, because she's been their customer for thirty some years, 1092 00:55:10.760 --> 00:55:13.880 and then for each of the subsequent months she would 1093 00:55:13.960 --> 00:55:18.119 pay the actual phone bill, but not these accumulating late fees. 1094 00:55:18.159 --> 00:55:20.599 And now they're if I remember right there, either one 1095 00:55:20.679 --> 00:55:22.840 hundred thirty or one hundred and sixty bucks now, so 1096 00:55:23.320 --> 00:55:27.199 and to her that's real money. So hopefully our contact 1097 00:55:27.239 --> 00:55:30.679 at Century Link will be able to help out with that. 1098 00:55:30.559 --> 00:55:33.480 Right right, And what we said, and this is really 1099 00:55:33.480 --> 00:55:39.559 important to know. When you have a late charge or. 1100 00:55:40.880 --> 00:55:43.880 Change in your s grow for your mortgage company or 1101 00:55:43.920 --> 00:55:47.599 anything like that where it disrupts the amount of money 1102 00:55:47.639 --> 00:55:54.440 on your monthly payment, do not just pay that and 1103 00:55:54.480 --> 00:55:57.079 get it over with and then move on with your 1104 00:55:57.280 --> 00:56:03.079 subsequent payments, because if you let it accumulate. 1105 00:56:03.159 --> 00:56:03.599 They will. 1106 00:56:04.280 --> 00:56:07.480 It accumulates so quickly you would not believe it. That 1107 00:56:07.559 --> 00:56:10.159 goes by the way for HOA fees. Now, I'm not 1108 00:56:10.239 --> 00:56:16.239 saying that hoa's should be immune from any kind of problems, 1109 00:56:16.320 --> 00:56:20.360 but too many times people disagree with it. HOA like 1110 00:56:20.480 --> 00:56:23.920 an assessment, yeah, either an assessment or a penalty. Or 1111 00:56:24.360 --> 00:56:26.960 we had a woman one time that had something stupid. 1112 00:56:27.360 --> 00:56:30.400 She had white she had she had drapes in her place, right, 1113 00:56:30.920 --> 00:56:35.039 and the lining of the drapes were white. So on 1114 00:56:35.079 --> 00:56:39.039 the outside, when you walk down the street, you saw 1115 00:56:39.239 --> 00:56:40.880 white hanging in her window. 1116 00:56:41.719 --> 00:56:46.440 And it was not allowed. The drape linings, you weren't 1117 00:56:46.480 --> 00:56:48.039 supposed to. I don't know what it was. 1118 00:56:48.119 --> 00:56:51.159 It was some kind of stupid thing they sent her saying, 1119 00:56:51.840 --> 00:56:55.280 you know, we see white lining of your drapes or something. 1120 00:56:56.440 --> 00:56:57.199 I believe me. 1121 00:56:57.679 --> 00:56:59.480 It was a while ago, but I know that I 1122 00:56:59.519 --> 00:57:02.880 know it's at There was something about her drapes. So 1123 00:57:03.199 --> 00:57:06.320 they find her like a couple hundred bucks or something 1124 00:57:06.960 --> 00:57:09.840 because she didn't correct it at first, and then she 1125 00:57:09.960 --> 00:57:16.400 ignored that. And this was maybe more than twenty years ago. 1126 00:57:17.280 --> 00:57:21.480 She actually went into foreclosure because with attorney's fees and letters, 1127 00:57:21.800 --> 00:57:24.400 hoas used to be way more abusive. 1128 00:57:24.719 --> 00:57:27.480 Now the laws have changed a little, but they're still 1129 00:57:27.480 --> 00:57:28.280 pretty abusive. 1130 00:57:29.000 --> 00:57:34.159 But she was up to forty five hundred dollars from that, 1131 00:57:35.760 --> 00:57:40.920 and she was so upset, but she went into foreclosure. 1132 00:57:40.320 --> 00:57:40.920 Because of it. 1133 00:57:41.360 --> 00:57:45.360 That's how crazy it can get when you're fighting an 1134 00:57:45.440 --> 00:57:48.280 uphill battle. Now, like I said, I don't think you 1135 00:57:48.280 --> 00:57:50.920 should just take it, but you have to put it 1136 00:57:50.960 --> 00:57:53.920 to rest first and then go back and fight it 1137 00:57:54.159 --> 00:57:59.360 when it especially with an HOA, you can't suspend it. 1138 00:57:59.000 --> 00:58:02.119 It's it's only going to get worse and worse and worse, 1139 00:58:02.639 --> 00:58:05.159 and you will spend a crap. 1140 00:58:05.199 --> 00:58:07.000 Load of money. 1141 00:58:07.679 --> 00:58:10.719 Three zero three seven one three talks seven one three 1142 00:58:10.679 --> 00:58:14.480 eight two five five. I have a text from a 1143 00:58:14.519 --> 00:58:17.239 small business again and I want to bring up John 1144 00:58:17.280 --> 00:58:21.519 Alvarez with I am a retirement John this question. 1145 00:58:21.840 --> 00:58:23.760 Are you there, John? I know you stepped away. Are 1146 00:58:23.800 --> 00:58:24.079 you there? 1147 00:58:25.039 --> 00:58:25.239 Yep? 1148 00:58:25.280 --> 00:58:25.599 I'm here? 1149 00:58:25.639 --> 00:58:25.960 All right? 1150 00:58:26.360 --> 00:58:27.239 Okay? John? 1151 00:58:27.840 --> 00:58:32.320 You mentioned when we mentioned that employers of five full 1152 00:58:32.360 --> 00:58:36.400 time employees or more must do a plan in Colorado 1153 00:58:36.559 --> 00:58:39.119 for their employees. But it doesn't have to be a 1154 00:58:39.119 --> 00:58:41.559 four to one k and you said something about a 1155 00:58:41.679 --> 00:58:42.599 roth or something. 1156 00:58:42.880 --> 00:58:45.320 They want to know what's the minimum that is. 1157 00:58:45.800 --> 00:58:49.559 And I hate to be laboring about the minimum, but 1158 00:58:49.639 --> 00:58:53.800 a lot of employers, frankly, they're being you know, they 1159 00:58:53.840 --> 00:58:56.000 have just a few employees and they want to know 1160 00:58:56.360 --> 00:58:58.880 what's the minimum they can do. So let's answer them. 1161 00:58:58.920 --> 00:59:00.400 I mean, what is. 1162 00:59:00.280 --> 00:59:03.719 Required to fulfill that Colorado law? 1163 00:59:05.079 --> 00:59:05.360 Sure? 1164 00:59:05.519 --> 00:59:09.280 So the way it's set up is that the employer 1165 00:59:09.679 --> 00:59:14.280 will contribute to rough iry accounts for each employee. It 1166 00:59:14.360 --> 00:59:17.840 starts out at five percent of salary and so it's 1167 00:59:17.880 --> 00:59:21.480 coming from the employee salary and it increases one percent 1168 00:59:21.519 --> 00:59:24.280 a year until it gets to eight percent. And that 1169 00:59:24.400 --> 00:59:26.760 is the kind of the minimum requirement requirement. 1170 00:59:27.480 --> 00:59:30.280 Okay, so all you. But but then what I don't 1171 00:59:30.320 --> 00:59:31.920 understand is why does an. 1172 00:59:31.920 --> 00:59:33.079 Employer have to do that? 1173 00:59:33.119 --> 00:59:38.039 What if what if the employee doesn't want to do it? Well, 1174 00:59:38.039 --> 00:59:40.920 they can they wave out of it? Oh they can, it. 1175 00:59:40.920 --> 00:59:42.079 Can actually they can? 1176 00:59:42.280 --> 00:59:45.880 Yes, Well I can see all kinds of abuse coming there. 1177 00:59:46.639 --> 00:59:49.960 Yeah. It's really designed to get people saving for retirement, 1178 00:59:50.320 --> 00:59:52.960 whether they like it or not. And for the most part, 1179 00:59:52.960 --> 00:59:55.559 people stay in it once they have. You seen that 1180 00:59:55.559 --> 00:59:56.719 money come out of their big sector. 1181 00:59:58.679 --> 01:00:02.239 Okay, now the thing is with a wrath, I mean, 1182 01:00:02.280 --> 01:00:03.880 that's an easy thing to do. 1183 01:00:04.000 --> 01:00:06.440 So they they would would. 1184 01:00:06.039 --> 01:00:10.840 The employer establish that or just tell the employee that 1185 01:00:11.079 --> 01:00:13.239 they can do it, because to me, that doesn't sound 1186 01:00:13.280 --> 01:00:14.199 like a burden at all. 1187 01:00:14.719 --> 01:00:18.280 I mean they don't have to go ahead, right. 1188 01:00:18.119 --> 01:00:21.719 The call out of secure SABER program is set up 1189 01:00:21.840 --> 01:00:24.920 or kind of through one account, so it's not something 1190 01:00:24.960 --> 01:00:27.199 that the employee would set up. It's you know, kind 1191 01:00:27.199 --> 01:00:28.199 of administle by. 1192 01:00:28.079 --> 01:00:35.719 The state, but it's segregated. It's segregated per employee, correct, 1193 01:00:36.360 --> 01:00:37.280 and the money. 1194 01:00:37.000 --> 01:00:39.920 Goes into like a state fund or does the employer 1195 01:00:40.079 --> 01:00:40.639 keep it. 1196 01:00:41.840 --> 01:00:45.559 Now, it goes into that individual uh, you know, participant's account. 1197 01:00:45.719 --> 01:00:47.960 And the way it is set up, it has very 1198 01:00:48.000 --> 01:00:51.480 limited investment options. So initially it'll go into a money 1199 01:00:51.480 --> 01:00:54.239 market account, and then after thirty days, if the employee 1200 01:00:54.239 --> 01:00:57.679 has not decided to invest it anywhere else, it will 1201 01:00:57.719 --> 01:01:00.159 be put into a target date fund. But really there's 1202 01:01:00.159 --> 01:01:02.039 only two other funds. You have a money market, a 1203 01:01:02.079 --> 01:01:06.559 target date international equity fund, and a bond fund. So 1204 01:01:06.599 --> 01:01:09.159 it's very limited in the investment options. 1205 01:01:09.360 --> 01:01:12.000 Okay, but let's say an employee says, wait a minute, 1206 01:01:12.000 --> 01:01:13.639 wait a minute, if I have to do it anyway, 1207 01:01:13.719 --> 01:01:16.360 or if you have to do it for me and 1208 01:01:16.400 --> 01:01:19.199 I'm not going to opt out. If an employee does 1209 01:01:19.280 --> 01:01:22.360 their own, does that get the employer out of doing one? 1210 01:01:23.559 --> 01:01:23.960 It does not. 1211 01:01:24.199 --> 01:01:27.719 This has to be handled at the employer. 1212 01:01:27.320 --> 01:01:31.760 Level really, so even if an employee has his own, 1213 01:01:33.440 --> 01:01:34.880 it has to be established. 1214 01:01:34.920 --> 01:01:37.599 There has to be another one established. 1215 01:01:38.159 --> 01:01:40.199 Right because the money it has to be shown as 1216 01:01:40.199 --> 01:01:42.639 a payroll deduction going into that into. 1217 01:01:42.440 --> 01:01:43.559 That I rate ahly. 1218 01:01:43.960 --> 01:01:48.360 Okay, So if an employer want, I can see this happening, 1219 01:01:48.440 --> 01:01:51.760 and maybe it won't. But can employer say, wink wink, 1220 01:01:51.800 --> 01:01:53.360 you better opt out of this if you want to 1221 01:01:53.400 --> 01:01:53.840 work for me. 1222 01:01:57.360 --> 01:01:59.199 I don't think that they would. I mean, it's it's 1223 01:01:59.239 --> 01:02:02.159 not really a you know, it doesn't make any difference 1224 01:02:02.199 --> 01:02:04.400 because they're still getting paid the same amount. So it's 1225 01:02:04.440 --> 01:02:06.519 really just taking it as a top line deduction from 1226 01:02:06.519 --> 01:02:09.320 that employee paycheck since it's a rock after you know. 1227 01:02:09.800 --> 01:02:12.920 So what you're saying is there's not a burden on 1228 01:02:13.079 --> 01:02:15.320 the employer other than paperwork. 1229 01:02:16.320 --> 01:02:20.400 Yeah, other than paperwork and submitting that payroll contribution to 1230 01:02:20.440 --> 01:02:21.280 those accounts. 1231 01:02:21.480 --> 01:02:31.679 All Right, we got more coming up on the Troubleshooter Show. Hi, 1232 01:02:31.800 --> 01:02:34.280 Tom Martino, you're a troubleshooter. Three oh three seven one 1233 01:02:34.360 --> 01:02:36.719 three talk seven one three eight two five five. Felina, 1234 01:02:37.360 --> 01:02:42.559 let's talk about your two thy nineteen Chrysler PACIFICA. 1235 01:02:43.039 --> 01:02:44.079 What's going on, Fellina? 1236 01:02:45.480 --> 01:02:49.480 Well, I took my van in to Thompson Otto and 1237 01:02:50.119 --> 01:02:53.719 back in April and they told me that it was 1238 01:02:53.960 --> 01:02:54.920 was the head gasket. 1239 01:02:55.159 --> 01:02:57.280 So they fixed the head gaskets. 1240 01:02:56.840 --> 01:03:00.840 And that was over five thousand dollars. Oh man, yeah, 1241 01:03:00.880 --> 01:03:04.599 So then we had the same problem happen in August. 1242 01:03:04.800 --> 01:03:06.800 So I took it back to them because they told 1243 01:03:06.840 --> 01:03:08.880 us that we had a two year warranty with them 1244 01:03:09.679 --> 01:03:09.920 for it. 1245 01:03:10.039 --> 01:03:12.039 So how long had it How long had it been? 1246 01:03:12.079 --> 01:03:13.559 I'm sorry I lost track there. 1247 01:03:14.519 --> 01:03:17.400 So we took it in April, they fixed it. We 1248 01:03:17.480 --> 01:03:22.119 got it back in about May. So May to August, right, okay, 1249 01:03:22.880 --> 01:03:23.679 and what happened? 1250 01:03:24.760 --> 01:03:25.719 And so I was. 1251 01:03:25.639 --> 01:03:28.519 Having the same problem. So I took it back into 1252 01:03:28.599 --> 01:03:32.239 them and they told me that it was the head gaskets. 1253 01:03:32.239 --> 01:03:34.159 Again, well, did they warrant it? 1254 01:03:35.480 --> 01:03:38.639 Yes, okay, this was they were supposed to do the 1255 01:03:38.639 --> 01:03:43.719 warranty work. But then they told me, well, your pistons 1256 01:03:43.760 --> 01:03:48.119 and catalatic converter are bad as well, and they. 1257 01:03:48.239 --> 01:03:52.360 Well, hold on your pistons. That's a whole engine, right right. 1258 01:03:53.400 --> 01:03:56.719 Well, so then they were like, that's about six thousand dollars, 1259 01:03:56.719 --> 01:03:58.159 and I said, well, we can't afford that. 1260 01:03:58.679 --> 01:03:58.880 Oh. 1261 01:03:59.039 --> 01:04:00.880 So they Here's what it sounds like to me. 1262 01:04:01.280 --> 01:04:03.440 It sounds like they didn't want to do the warranty 1263 01:04:03.480 --> 01:04:05.519 work and they're looking for an excuse to get money. 1264 01:04:05.760 --> 01:04:07.719 Hold on a second, we'll come right back to and 1265 01:04:07.840 --> 01:04:11.079 investigate this. Three oh three seven one three talks seven 1266 01:04:11.159 --> 01:04:14.000 one three eight two five five. We have more coming 1267 01:04:14.039 --> 01:04:15.519 up on the Troubleshooter Show. 1268 01:04:20.480 --> 01:04:28.159 Yeah, ripped off bad news. 1269 01:04:28.679 --> 01:04:30.599 You need advice, so you don't have. 1270 01:04:32.360 --> 01:04:36.199 You come running just as fast as we can show. 1271 01:04:36.360 --> 01:04:37.679 Shooter's gonna help. 1272 01:04:37.960 --> 01:04:40.800 Come man, This is. 1273 01:04:40.719 --> 01:04:42.039 The Troubleshooter Show. 1274 01:04:42.639 --> 01:04:46.360 No Tom Martino, Hi, Tom Martino here? 1275 01:04:46.400 --> 01:04:49.199 Three oh three seven one three talks seven one three 1276 01:04:49.880 --> 01:04:51.320 eight two five five. 1277 01:04:52.039 --> 01:04:54.760 What's going on in your life? How can I help you? Now? 1278 01:04:55.079 --> 01:04:56.239 This one I don't like. 1279 01:04:56.719 --> 01:05:00.559 Felina went to Thompson Auto with a two thousand nineteen 1280 01:05:00.639 --> 01:05:07.199 Chrysler PACIFICA and here she said that they she needed 1281 01:05:07.199 --> 01:05:09.840 a head gasket. Now, why did you take it in? 1282 01:05:09.920 --> 01:05:12.159 To begin with, Felina, why did you take it in? 1283 01:05:12.159 --> 01:05:12.719 To begin with? 1284 01:05:14.000 --> 01:05:18.760 I took it in because I was having problems with 1285 01:05:18.840 --> 01:05:19.639 the head gasket. 1286 01:05:19.719 --> 01:05:20.000 Again. 1287 01:05:20.519 --> 01:05:22.760 Well, no, no, no, no, the very first time, how 1288 01:05:22.760 --> 01:05:25.119 did you know you needed a head gasket or was 1289 01:05:25.159 --> 01:05:25.920 there something else? 1290 01:05:26.000 --> 01:05:28.159 What was going on the very first time you took 1291 01:05:28.199 --> 01:05:28.519 it there? 1292 01:05:30.480 --> 01:05:34.440 I took it in because I had took it to 1293 01:05:34.639 --> 01:05:37.360 Urban Auto and I was just trying to get a 1294 01:05:37.400 --> 01:05:40.880 second opinion to see if it was that the pricing 1295 01:05:41.000 --> 01:05:45.159 was correct. So I took it into Thompson Auto. 1296 01:05:44.920 --> 01:05:47.000 And so what but well, okay, then why did you 1297 01:05:47.079 --> 01:05:49.119 take it to the first place, Urban Auto? 1298 01:05:49.199 --> 01:05:50.159 Why did you take it there? 1299 01:05:51.119 --> 01:05:55.239 Because I was having like problems getting my card to 1300 01:05:55.480 --> 01:05:57.400 start at first? 1301 01:05:59.239 --> 01:06:02.920 And why did they say you needed Okay, a head 1302 01:06:02.960 --> 01:06:06.159 gasket doesn't make it difficult though for your car to start. 1303 01:06:06.199 --> 01:06:06.880 I don't think. 1304 01:06:07.039 --> 01:06:10.480 I mean, it is so startingly vehicle. 1305 01:06:10.639 --> 01:06:13.639 And then there was like smoke coming out of it. 1306 01:06:13.800 --> 01:06:15.079 And then they told me. 1307 01:06:15.079 --> 01:06:19.480 That it was there white smoke coming out of it. Yes, yes, okay, 1308 01:06:19.519 --> 01:06:19.960 I got it. 1309 01:06:20.000 --> 01:06:20.280 Okay. 1310 01:06:20.360 --> 01:06:23.880 So so anyway, you went to Thompson and they they 1311 01:06:24.000 --> 01:06:26.880 verified you needed a head gasket, and they charged you 1312 01:06:26.920 --> 01:06:30.039 five grand, and a few months later you were having 1313 01:06:30.079 --> 01:06:39.360 the same white smoke. Yeah okay, So then they said 1314 01:06:39.800 --> 01:06:42.800 we would fix it under warranty, but you still have 1315 01:06:42.920 --> 01:06:45.320 some other stuff wrong. You need this and this and this. 1316 01:06:46.480 --> 01:06:48.760 So basically they were telling you the engine. 1317 01:06:48.440 --> 01:06:50.639 Was blown pretty much. 1318 01:06:50.760 --> 01:06:52.880 Yeah, well why didn't they know that when they before 1319 01:06:52.880 --> 01:06:54.000 you spent five grand? 1320 01:06:55.000 --> 01:06:57.840 I have no idea they didn't dig that deep the 1321 01:06:57.880 --> 01:06:58.360 first time. 1322 01:06:58.480 --> 01:07:01.360 Well that's see that to me is this ingenuous. Why 1323 01:07:01.400 --> 01:07:05.280 would you Why would you let someone invest five rand 1324 01:07:05.320 --> 01:07:07.239 in a car? How did they know the second time 1325 01:07:07.239 --> 01:07:09.840 that you had a bad piston or bad pistons? 1326 01:07:10.280 --> 01:07:12.480 Well, I took it to AutoZone because I had a 1327 01:07:12.599 --> 01:07:17.119 check engine light on, and so they did the little 1328 01:07:17.159 --> 01:07:21.360 machine that they do, and AutoZone told me, hey, it's 1329 01:07:21.440 --> 01:07:25.559 the same piston. It's piston number five again. And I 1330 01:07:25.719 --> 01:07:28.440 was like, okay. So I took it back to Thompson 1331 01:07:28.559 --> 01:07:34.079 with that paper from AutoZone, and they dug a little 1332 01:07:34.079 --> 01:07:35.800 bit and they were like, yeah, it is the head 1333 01:07:35.840 --> 01:07:36.599 gasket again. 1334 01:07:37.079 --> 01:07:40.199 But you also have no I get it. 1335 01:07:40.760 --> 01:07:43.079 That's because okay, So when you said you don't want 1336 01:07:43.079 --> 01:07:44.480 the other work done, what did they say? 1337 01:07:46.280 --> 01:07:50.800 They told me, well, we don't feel comfortable fixing the 1338 01:07:50.840 --> 01:07:54.239 head gasket without doing the pistons. 1339 01:07:53.760 --> 01:07:56.119 And the check of course not, of course, not because 1340 01:07:56.159 --> 01:07:57.320 they don't want to do free work. 1341 01:07:57.960 --> 01:08:00.440 I have a feeling I don't even know they did. 1342 01:08:00.280 --> 01:08:04.960 The job the first time, right right, I mean they 1343 01:08:05.039 --> 01:08:07.039 might have put some put some stuff in it to 1344 01:08:07.400 --> 01:08:09.800 you know what. Get Kevin Colkin on again. Hold on, 1345 01:08:10.360 --> 01:08:13.440 I have a really bad feeling about this. I mean, 1346 01:08:13.480 --> 01:08:16.000 what if they never do how do we even though 1347 01:08:16.039 --> 01:08:18.600 they did the head gasket to begin with, they they 1348 01:08:18.600 --> 01:08:20.920 could have put something in there to suppress the smoke 1349 01:08:20.960 --> 01:08:23.600 and then said after it came back, well, now your 1350 01:08:23.640 --> 01:08:27.319 engine's shot. I mean, so now you they got five 1351 01:08:27.359 --> 01:08:30.720 grand for nothing, right? I mean, even if they did 1352 01:08:30.760 --> 01:08:34.039 the head gasket, wasn't it their responsibility to tell if 1353 01:08:34.039 --> 01:08:37.239 it was worth doing. I mean, I don't know. I 1354 01:08:37.279 --> 01:08:39.640 don't like this at all. How many miles on your 1355 01:08:40.039 --> 01:08:41.680 Chrysler PACIFICA. 1356 01:08:42.079 --> 01:08:44.680 I think there's about ninety seven thousand. 1357 01:08:45.319 --> 01:08:49.039 Okay, listen, I don't like this. Something doesn't feel right. 1358 01:08:49.319 --> 01:08:52.880 Something you guys, you guys listening in the studio and 1359 01:08:53.399 --> 01:08:56.199 ask the question, Yeah, yeah, this is Deputy d go 1360 01:08:56.199 --> 01:08:57.119 ahead for you know, is. 1361 01:08:57.039 --> 01:09:01.039 There any chance you're confusing the terms piston and cylinder? 1362 01:09:01.800 --> 01:09:04.000 Well it wouldn't matter, right, it's bad. 1363 01:09:04.079 --> 01:09:05.319 But here's why that matters. 1364 01:09:05.760 --> 01:09:05.840 Uh. 1365 01:09:05.920 --> 01:09:09.199 Felina said that she had AutoZone read the trouble codes 1366 01:09:09.479 --> 01:09:11.359 and they said that there's a problem with the number 1367 01:09:11.359 --> 01:09:14.279 two piston. However, there is no trouble code that would 1368 01:09:14.279 --> 01:09:15.880 indicate a piston problem. 1369 01:09:16.199 --> 01:09:17.079 You would indicate it. 1370 01:09:17.399 --> 01:09:19.560 I think you're right, it probably was the cylinder. 1371 01:09:19.880 --> 01:09:24.560 Yeah, that's what purely important is what's important is so 1372 01:09:25.239 --> 01:09:30.199 the auto parts place is the one that found that code? Yes, yes, 1373 01:09:30.800 --> 01:09:34.199 they found a code for a bad cylinder. Yes, yes, 1374 01:09:34.479 --> 01:09:36.319 if they could find it, why couldn't the other people 1375 01:09:36.319 --> 01:09:36.560 find it? 1376 01:09:36.600 --> 01:09:36.720 Wait? 1377 01:09:36.920 --> 01:09:39.560 Was it bad cylinder? Or was it a misfire? A 1378 01:09:39.680 --> 01:09:40.199 number two? 1379 01:09:40.560 --> 01:09:42.680 It was a mysfire on number five? 1380 01:09:43.279 --> 01:09:43.960 Number five? 1381 01:09:44.159 --> 01:09:47.520 Okay, yes, yes so, but but it was it was 1382 01:09:47.640 --> 01:09:50.760 Thompson that told you you needed basically a new engine. 1383 01:09:51.840 --> 01:09:51.960 Hm. 1384 01:09:52.239 --> 01:09:55.640 But what do they base that recommendation on? In other words, 1385 01:09:55.680 --> 01:10:01.000 what did they find wrong that requires a new engine? 1386 01:10:01.279 --> 01:10:03.720 I'm not sure. They just told me that the pistons 1387 01:10:03.720 --> 01:10:06.359 were bad and the cataltic converter is bad, and that 1388 01:10:06.399 --> 01:10:08.239 they needed to fix the head gaskets they. 1389 01:10:08.239 --> 01:10:10.279 Stands were bad. Would you like me to call them 1390 01:10:10.279 --> 01:10:10.760 tom Yeah? 1391 01:10:10.760 --> 01:10:11.439 I sure as hell? 1392 01:10:11.520 --> 01:10:13.479 Do I want to know why didn't they know she 1393 01:10:13.520 --> 01:10:15.560 had a bad engine to begin with? Or are they 1394 01:10:15.600 --> 01:10:17.640 saying that in a month her engine went bad? 1395 01:10:19.520 --> 01:10:20.800 Selina, do you have any paperwork? 1396 01:10:20.840 --> 01:10:23.399 It's unlikely her engine went bad in a month. 1397 01:10:24.840 --> 01:10:28.079 My paperwork was put in my van and they haven't 1398 01:10:28.079 --> 01:10:30.359 given me any more. Paperwork, since I should get in 1399 01:10:30.359 --> 01:10:31.680 in August. 1400 01:10:31.119 --> 01:10:32.159 So you don't have any diagnona. 1401 01:10:32.239 --> 01:10:34.239 Your car's been there since August. 1402 01:10:34.800 --> 01:10:35.600 Since August? 1403 01:10:35.680 --> 01:10:37.399 Yes, and what are. 1404 01:10:37.279 --> 01:10:41.439 They waiting for? They want you to pay? How much 1405 01:10:41.479 --> 01:10:43.520 are they saying? How much are they saying? This whole 1406 01:10:43.560 --> 01:10:45.479 thing's going to cost you another six grand? 1407 01:10:46.520 --> 01:10:49.560 Well, they told me just to put the engine back together, 1408 01:10:49.640 --> 01:10:51.840 it's going to cost me twenty seven hundred. 1409 01:10:52.640 --> 01:10:55.000 Oh no, you mean to get your van back? No, no, no, 1410 01:10:55.119 --> 01:10:59.319 that's sorry. That ain't gonna work. That's not gonna work. Nope, nope, nope, nope. 1411 01:10:59.399 --> 01:11:01.760 They had to give you an estimate up front of 1412 01:11:01.800 --> 01:11:03.319 it was going to cost you more than a certain 1413 01:11:03.319 --> 01:11:05.399 amount of money. I'd like one hundred and twenty five 1414 01:11:05.399 --> 01:11:08.439 bucks or something. These people listen, I don't. I don't 1415 01:11:08.439 --> 01:11:11.039 have a good feeling. I wonder, I wonder if they're 1416 01:11:11.039 --> 01:11:15.359 open today. They're probably open, Deputy D. Let's call these clowns. 1417 01:11:16.039 --> 01:11:17.199 I don't like this at all. 1418 01:11:17.479 --> 01:11:18.359 Okay, you know. 1419 01:11:18.479 --> 01:11:22.399 There's something wrong man. You You have been totally put together. 1420 01:11:23.159 --> 01:11:26.520 Why would they charge you? Why would anyone do that 1421 01:11:26.560 --> 01:11:29.479 for five grand? If your engine was bad? They would 1422 01:11:29.479 --> 01:11:33.239 have known back then. How much time did you say elapsed. 1423 01:11:33.920 --> 01:11:36.039 Was it about a month between repairs? 1424 01:11:37.720 --> 01:11:41.439 So it was I got it talking to me, I 1425 01:11:41.479 --> 01:11:43.239 got it back in May of this year when I 1426 01:11:43.279 --> 01:11:46.159 took it in in April. So then I took it 1427 01:11:46.199 --> 01:11:48.039 back at the end of August. 1428 01:11:47.760 --> 01:11:49.000 So that was about three months. 1429 01:11:49.439 --> 01:11:50.840 Three months, okay, three months? 1430 01:11:50.840 --> 01:11:53.840 Okay, why is it still there? What's been going on? 1431 01:11:54.079 --> 01:11:56.800 Because they said the engine's bad and it's taken apart. 1432 01:11:56.960 --> 01:12:00.560 Oh it's still disassembled as part of their diagnostic procedure. 1433 01:12:01.359 --> 01:12:01.600 Yeah. 1434 01:12:02.680 --> 01:12:06.479 Yeah, and they won't need to pay twenty seven hundred 1435 01:12:06.600 --> 01:12:08.239 just for them to put it back together. 1436 01:12:08.359 --> 01:12:09.439 Yeah, without fixing it. 1437 01:12:09.560 --> 01:12:10.760 Yeah, but that done on. 1438 01:12:10.800 --> 01:12:16.359 A But see, my husband called I think like a 1439 01:12:16.399 --> 01:12:20.319 week or two ago, and as I like going on 1440 01:12:20.359 --> 01:12:22.359 with the vent and they see this, well we did 1441 01:12:22.359 --> 01:12:23.239 the head skit. 1442 01:12:24.279 --> 01:12:27.880 Well, then she hey, I want to bring up Kevin. 1443 01:12:28.000 --> 01:12:33.319 Kevin call can shared an auto tech? Are you there, Kevin? 1444 01:12:34.560 --> 01:12:36.640 So there was white smoke coming out of her car 1445 01:12:36.760 --> 01:12:41.399 that this place changed her head gasket five grand, by 1446 01:12:41.439 --> 01:12:45.800 the way, for a twenty nineteen Chrysler PACIFICA. Is that 1447 01:12:46.199 --> 01:12:50.359 right in line with what it would cost poor hard Yeah? 1448 01:12:50.479 --> 01:12:53.520 Then hold on. So then they have a warranty on it, right. 1449 01:12:53.880 --> 01:12:56.199 So a month later, the white smoke's coming out. Three 1450 01:12:56.239 --> 01:12:59.520 months later, the white smoke's coming out again. Here's what 1451 01:12:59.520 --> 01:13:00.159 I want to ask. 1452 01:13:00.720 --> 01:13:04.600 I'm not I'm not accusing them. I'm asking I have suspicions. 1453 01:13:05.239 --> 01:13:07.479 Is there anything you can do to suppress white smoke 1454 01:13:07.560 --> 01:13:10.840 that would suppress it for a few months without changing 1455 01:13:10.840 --> 01:13:11.520 the head gasket? 1456 01:13:12.800 --> 01:13:16.039 Possibly some sort of a block seiler or stop league, 1457 01:13:16.520 --> 01:13:19.239 Maybe not a hundred percent. 1458 01:13:19.319 --> 01:13:23.159 So no, okay, So three months later, smoke's coming out again. 1459 01:13:23.279 --> 01:13:26.760 They say, oh, yeah, your head gaskets bad again, but 1460 01:13:26.840 --> 01:13:29.079 we're not going to do the warranty work because now 1461 01:13:29.119 --> 01:13:36.039 you have bad pistons and a bad cat. So now 1462 01:13:36.199 --> 01:13:43.319 they're saying her engine is shot. So ninety seven, Oh wow, 1463 01:13:43.479 --> 01:13:46.880 it's a lot. Here's what I want to know. If 1464 01:13:46.920 --> 01:13:50.039 it has ninety seven thousand miles and it was three 1465 01:13:50.039 --> 01:13:52.960 months between the head gasket and the bad so called 1466 01:13:53.000 --> 01:13:56.239 bad engine, wouldn't they have Is it likely that engine 1467 01:13:56.279 --> 01:13:57.439 went bad in three months? 1468 01:14:00.319 --> 01:14:02.600 What are they saying is wrong with the engine though? 1469 01:14:02.600 --> 01:14:06.520 That's bad cylinders, bad cylinders or bad pistons as they 1470 01:14:06.520 --> 01:14:11.720 put it. No, that's that's that's I mean, Here's what 1471 01:14:11.760 --> 01:14:14.880 I'm saying if it was that bad, they would it 1472 01:14:14.880 --> 01:14:15.279 would have. 1473 01:14:15.199 --> 01:14:17.279 Been that bad when they did the head gasket. 1474 01:14:17.720 --> 01:14:20.399 Well, sometimes with head gas you you get contamination in 1475 01:14:20.439 --> 01:14:23.800 the oil and then you have deterioration of bearings and 1476 01:14:23.800 --> 01:14:25.840 stuff like that, But not pistons. 1477 01:14:26.279 --> 01:14:28.880 You know, I don't even know she's right that she 1478 01:14:28.920 --> 01:14:33.399 may be confused. I don't know, Fellina. Did they actually 1479 01:14:33.520 --> 01:14:35.239 tell you bad pistons? 1480 01:14:36.199 --> 01:14:39.680 Yeah, they did. They told me that my pistons are 1481 01:14:39.720 --> 01:14:41.920 bad and my catalytic converter is bad. 1482 01:14:42.479 --> 01:14:46.720 Felena, After the first repair, do you recall any overheating 1483 01:14:47.039 --> 01:14:49.000 events when you were driving this van? 1484 01:14:50.640 --> 01:14:53.319 No, not that I can recall, Okay. 1485 01:14:54.159 --> 01:14:56.439 And you took it back in because you saw white 1486 01:14:56.479 --> 01:14:58.319 smoke or because it was driving bad. 1487 01:14:59.479 --> 01:15:02.439 Well, because I was seeing white smoke and my check 1488 01:15:02.479 --> 01:15:05.199 engine light came on, so I took it to AutoZone. 1489 01:15:05.359 --> 01:15:08.960 They did their diagnostic machine and it said that the 1490 01:15:09.079 --> 01:15:13.840 cylinder number five what was misfiring again? 1491 01:15:14.560 --> 01:15:19.399 Okay again, So what would cause Kevin one cylinder to misfire? 1492 01:15:20.359 --> 01:15:23.680 Anything from a plug of wire. Those are the three 1493 01:15:23.760 --> 01:15:27.199 six that's in a Chrysler's notorious for camshaft problems. 1494 01:15:27.319 --> 01:15:29.920 Okay, So when she takes it back then to Thompson. 1495 01:15:30.680 --> 01:15:34.359 Thompson says, yeah, the head gas gets bad, but so 1496 01:15:34.520 --> 01:15:35.720 is your entire engine. 1497 01:15:35.840 --> 01:15:40.439 See that's what bothers me. She just spent five grand, right, 1498 01:15:40.840 --> 01:15:41.600 that bothers me. 1499 01:15:41.800 --> 01:15:44.960 That's a lot for that. Yeah. I look about a 1500 01:15:45.079 --> 01:15:47.680 used motor with fifty thousand miles on it for about 1501 01:15:47.720 --> 01:15:49.239 twenty five hundred pucks. 1502 01:15:50.000 --> 01:15:53.760 Kevin can coolant intrusion into number five cause a misfire code. 1503 01:15:54.439 --> 01:15:57.840 Absolutely. It could also cause catalytic converter issues because it 1504 01:15:57.880 --> 01:16:04.000 contaminates the catalytic converter M. So it's all entirely possible. 1505 01:16:04.000 --> 01:16:05.840 But it doesn't seem like it was fixed right the 1506 01:16:05.880 --> 01:16:07.279 first time in my room. 1507 01:16:07.760 --> 01:16:10.720 Yeah, a lot we do about it now. So just 1508 01:16:10.760 --> 01:16:11.880 see what they say, Dimitri. 1509 01:16:12.000 --> 01:16:13.880 I mean, I'll be happy to Fellina. I just need 1510 01:16:13.920 --> 01:16:17.000 you to give Kelly your phone number and your last name. 1511 01:16:17.079 --> 01:16:18.359 She'll send that to me and I'll call you in 1512 01:16:18.399 --> 01:16:18.960 a few minutes. 1513 01:16:19.279 --> 01:16:20.560 Kina, let's get that over. 1514 01:16:21.239 --> 01:16:23.399 Tear down though? Did she authorize them to tear the 1515 01:16:23.439 --> 01:16:23.920 motor down? 1516 01:16:24.920 --> 01:16:26.840 What did you sign when you dropped off the car 1517 01:16:26.920 --> 01:16:27.560 this last time? 1518 01:16:27.640 --> 01:16:28.439 The second time? 1519 01:16:29.640 --> 01:16:30.920 I didn't sign anything. 1520 01:16:31.479 --> 01:16:33.520 Did you say that your husband called them and they 1521 01:16:33.560 --> 01:16:35.399 told him that they already fixed the head gasket. 1522 01:16:36.239 --> 01:16:36.439 Yep. 1523 01:16:37.159 --> 01:16:39.600 So that was the first time. And then he called 1524 01:16:39.680 --> 01:16:40.640 him a second time. 1525 01:16:41.079 --> 01:16:42.600 And would you say first. 1526 01:16:42.439 --> 01:16:45.880 Time wait wait wait wait wait wait, when you said 1527 01:16:45.920 --> 01:16:49.239 they fixed the head gasket, was this when you had 1528 01:16:49.279 --> 01:16:52.600 taken it back they fixed it? 1529 01:16:53.039 --> 01:16:57.239 So they So the first time that I took it, yes, 1530 01:16:57.279 --> 01:17:00.479 they kicked it as far as I know. Second time 1531 01:17:00.520 --> 01:17:03.279 that I've tooken it into them, they keep telling me 1532 01:17:03.359 --> 01:17:05.399 that they can't do it because. 1533 01:17:05.279 --> 01:17:08.479 Okay, because the bet because the engine's bad. 1534 01:17:09.279 --> 01:17:12.600 Right, Okay, I got it, So that's what we meant. 1535 01:17:12.760 --> 01:17:15.880 So so right now the car does not have another 1536 01:17:15.960 --> 01:17:19.159 head gasket and it they'd done nothing to it except 1537 01:17:19.199 --> 01:17:21.199 tore it down. 1538 01:17:20.800 --> 01:17:24.039 As far as I know. But like I said, this 1539 01:17:24.239 --> 01:17:28.319 second time, my husband has called them twice now. And 1540 01:17:28.399 --> 01:17:31.279 the first time that he called them, this was about 1541 01:17:31.399 --> 01:17:34.279 a week ago. When he called them, the first guy 1542 01:17:34.359 --> 01:17:37.279 told us, yeah, we fixed the head gasket. Then the 1543 01:17:37.399 --> 01:17:40.239 second time that they that he called them, they said, no, 1544 01:17:40.279 --> 01:17:41.119 we didn't fix the. 1545 01:17:41.079 --> 01:17:44.439 Head gasket because the engine's bad. We're going to get 1546 01:17:44.479 --> 01:17:45.239 to the bottom of it. 1547 01:17:45.279 --> 01:17:45.720 Just hang on. 1548 01:17:45.760 --> 01:17:48.600 Fellena three oh three seven to one three talk seven 1549 01:17:48.640 --> 01:17:50.520 one three eight two five five. 1550 01:17:50.560 --> 01:17:52.399 By the way, shared a auto tech. 1551 01:17:52.920 --> 01:17:54.960 If you need someone good, he's the guy three oh 1552 01:17:55.000 --> 01:17:59.159 three four five five seventy two forty two on Calfax, 1553 01:17:59.279 --> 01:18:00.199 west bots Worth. 1554 01:18:00.279 --> 01:18:10.600 Shared at autotech dot com. 1555 01:18:10.680 --> 01:18:13.239 Hi, Tom Martino here three h three seven one three 1556 01:18:13.239 --> 01:18:15.760 talk seven one three eight two five five Chris, What 1557 01:18:15.920 --> 01:18:16.600 is your question? 1558 01:18:16.720 --> 01:18:20.039 Chris? Welcome to the show. I'm Tom Martino. What's your question? Sir? 1559 01:18:21.880 --> 01:18:26.680 I mean ma'am, And that's okay. I have some toys 1560 01:18:27.279 --> 01:18:30.039 from my now twelve year old grandson from when he 1561 01:18:30.199 --> 01:18:33.720 was you know, three four, five, six seven whatever that 1562 01:18:33.840 --> 01:18:37.960 are that are not in brand new shape, and I'm 1563 01:18:38.039 --> 01:18:41.279 just thinking that. I'm sorry, I'm out of breath. I'm 1564 01:18:41.319 --> 01:18:42.039 doing yard work. 1565 01:18:42.760 --> 01:18:45.199 Oh there there are plenty of people that would love 1566 01:18:45.279 --> 01:18:46.840 to have donated toys. 1567 01:18:46.880 --> 01:18:50.479 What kind of toys, well, you know, like one of 1568 01:18:50.520 --> 01:18:53.920 those little writer things. There's writer things. 1569 01:18:54.239 --> 01:18:58.479 There's are are they junk or are they just lightly used? 1570 01:18:59.239 --> 01:19:02.119 I would call it I'm lightly used. But here's the deal. 1571 01:19:02.640 --> 01:19:05.239 I mean, like he broke the handle off of one 1572 01:19:05.239 --> 01:19:10.039 of these plastic things. I'm just thinking, with the people 1573 01:19:10.039 --> 01:19:13.439 that have the right know how, I could wrap duct 1574 01:19:13.479 --> 01:19:16.479 tape about it around it, right, you know, something like that. 1575 01:19:16.640 --> 01:19:19.880 I could make it. I could make it work. Most 1576 01:19:19.920 --> 01:19:24.199 little kids don't look at it any toy aesthetically. They 1577 01:19:24.279 --> 01:19:27.279 just want to play with it. So I'm just wondering 1578 01:19:27.439 --> 01:19:29.840 if there is some place that I could take these 1579 01:19:29.880 --> 01:19:34.319 two that somebody would be interested, yes, tixing them and 1580 01:19:34.399 --> 01:19:37.960 give the children for Christmas? 1581 01:19:38.159 --> 01:19:42.239 Well, Goodwill, Salvation Army, there's all kinds of places that 1582 01:19:42.319 --> 01:19:46.560 take they won't take junk, but they'll take lightly used stuff. 1583 01:19:46.600 --> 01:19:47.800 They will, Are you sure? 1584 01:19:48.159 --> 01:19:48.399 Hmm? 1585 01:19:48.760 --> 01:19:53.199 Okay, absolutely, I'm sure, Yeah, absolutely, I'm sure. I mean, 1586 01:19:53.279 --> 01:19:56.199 and if anybody listening, I mean now, they're not going 1587 01:19:56.279 --> 01:19:59.039 to do heavy repairs or anything. If something is broken, 1588 01:19:59.119 --> 01:20:02.680 it's broken, but they'll do it all right. 1589 01:20:02.720 --> 01:20:05.800 Well I can do that. I can well at least 1590 01:20:05.800 --> 01:20:06.640 give it a try. 1591 01:20:07.000 --> 01:20:10.520 And it's very kind of you. 1592 01:20:11.279 --> 01:20:15.079 Also the question Tom, sure sure? 1593 01:20:15.119 --> 01:20:20.239 And related I want to give the gift of a 1594 01:20:20.279 --> 01:20:25.680 will flash trust to my mid to late thirty daughter 1595 01:20:25.760 --> 01:20:32.760 and her husband for Christmas. Okay, okay, And I'm wondering 1596 01:20:32.840 --> 01:20:36.760 if you might recommend somebody that I could go to 1597 01:20:36.840 --> 01:20:38.880 and how would I write? 1598 01:20:38.880 --> 01:20:43.119 Of course, of course, of course there's two places I'm 1599 01:20:43.119 --> 01:20:44.479 going to recommend Okay. 1600 01:20:44.640 --> 01:20:48.479 Okay, Keel and Park. 1601 01:20:49.279 --> 01:20:54.359 You can call them and ask them h and they'll 1602 01:20:54.359 --> 01:20:57.520 give you a price. You know, they're very open about that. 1603 01:20:58.079 --> 01:21:00.279 So Keel and Park they're really good people. 1604 01:21:01.560 --> 01:21:06.479 For me. For me, it's Keel and Park like the 1605 01:21:06.560 --> 01:21:09.680 Keel on a boat k K E L K E 1606 01:21:09.680 --> 01:21:11.960 E L with an E on the end, k E 1607 01:21:11.960 --> 01:21:12.680 E L E. 1608 01:21:12.720 --> 01:21:15.720 It doesn't matter. It's Keel and Park like p A 1609 01:21:15.920 --> 01:21:18.520 r K with an E on the end. Now here's 1610 01:21:18.560 --> 01:21:23.039 what's really important. They're really good people, okay. So so 1611 01:21:23.680 --> 01:21:26.399 and let me give you that number and just call them, 1612 01:21:26.439 --> 01:21:28.600 and then you're gonna also call someone else. I'll give 1613 01:21:28.600 --> 01:21:31.479 you that kiell in Park that there's nine seven zero 1614 01:21:33.000 --> 01:21:36.640 eight one eight okay eight one nine eight. 1615 01:21:37.760 --> 01:21:41.520 Now is this a financial firm or what are they? 1616 01:21:42.520 --> 01:21:43.239 I guess I could. 1617 01:21:43.119 --> 01:21:46.399 Look at they do a state they do a state planning. 1618 01:21:46.560 --> 01:21:50.560 Only they're lawyers, so they can write that up for you. 1619 01:21:50.920 --> 01:21:52.159 They can write that up for you. 1620 01:21:52.279 --> 01:21:57.520 So Ken McKenzie, Dan McKenzie is McKenzie law. 1621 01:21:57.760 --> 01:21:58.800 I've heard you talk about it. 1622 01:21:58.960 --> 01:22:01.039 Now they can do it too, and you can ask 1623 01:22:01.079 --> 01:22:02.600 him right on the phone, what do you think it'll 1624 01:22:02.600 --> 01:22:04.119 cost I need to do this, I need. 1625 01:22:04.000 --> 01:22:04.439 To do that. 1626 01:22:04.920 --> 01:22:08.680 They're they're they're they're both very very good. They're not 1627 01:22:08.880 --> 01:22:13.439 very expensive, and they're straightforward and don't mind talking about prices. 1628 01:22:13.840 --> 01:22:17.640 Dan McKenzie is is uh eight three three. 1629 01:22:19.479 --> 01:22:24.359 C plans. That's the number. You just look it up 1630 01:22:24.359 --> 01:22:26.800 on your phone. It's eight three to three cerio. Either 1631 01:22:26.840 --> 01:22:27.720 one of those can do. 1632 01:22:27.720 --> 01:22:28.239 That for you. 1633 01:22:28.840 --> 01:22:31.960 All right, perfect, awesome, thank you, Yeah, thank you so. 1634 01:22:32.079 --> 01:22:36.000 Much, no problem, by the way, just just a little 1635 01:22:36.000 --> 01:22:39.279 bit about Dan McKenzie on the on the COEO Plans. 1636 01:22:39.760 --> 01:22:44.119 I know the number says uh coe Plans, but he 1637 01:22:44.279 --> 01:22:44.800 is local. 1638 01:22:44.880 --> 01:22:46.439 A lot of people think, well, wait a minute, that's 1639 01:22:46.560 --> 01:22:49.720 one eight three three CO plans. But he is local 1640 01:22:49.760 --> 01:22:53.680 and he has a boutique firm. Boutique firm meaning it's small, 1641 01:22:53.960 --> 01:22:57.600 but he gives you very personalized attention, very professional care. 1642 01:22:57.840 --> 01:22:59.760 And he can do it too. And he's he's in 1643 01:22:59.800 --> 01:23:00.560 the Denver area. 1644 01:23:00.600 --> 01:23:03.239 Now, Keil and Park are up north, but they can 1645 01:23:03.279 --> 01:23:06.279 still do things by zoom, email and meet if it's 1646 01:23:06.319 --> 01:23:08.119 big enough and they need to meet with you. 1647 01:23:08.199 --> 01:23:11.800 But yeah, either one of those are pretty good people. 1648 01:23:14.319 --> 01:23:18.000 So that's where you where you go for that we 1649 01:23:18.119 --> 01:23:20.600 have more coming up on the Troubleshooter Show. We'll talk 1650 01:23:20.640 --> 01:23:25.279 more about retirement. I have a few a few texts 1651 01:23:25.279 --> 01:23:25.680 on that. 1652 01:23:26.199 --> 01:23:28.640 By the way, I got to remind you you can 1653 01:23:28.680 --> 01:23:30.800 text me throughout the show whenever we're on the air 1654 01:23:30.800 --> 01:23:32.359 at five seven seven three nine. 1655 01:23:32.720 --> 01:23:35.399 Now, put Tom in there and it'll get to me. 1656 01:23:36.079 --> 01:23:38.000 We all use that short code, but if you put 1657 01:23:38.000 --> 01:23:39.960 the number in there, it gets to US five seven 1658 01:23:40.039 --> 01:23:46.239 seven three nine, Or you can really text my personal 1659 01:23:46.960 --> 01:23:50.000 Google phone, my Google Voice number which comes to my 1660 01:23:50.079 --> 01:23:58.520 cell phone. It's seven four seven nine nine fifty two eighty. Okay, 1661 01:23:58.760 --> 01:24:04.439 feel free. Now, we were talking about insurance, by the way, 1662 01:24:04.439 --> 01:24:06.880 and somebody wanted to know about the insurance comparison I 1663 01:24:06.920 --> 01:24:10.520 talked about that's Compass three oh three nine ninety six 1664 01:24:10.640 --> 01:24:13.399 nine thousand. Now let me explain something like, we were 1665 01:24:13.399 --> 01:24:16.520 talking about health insurance comparisons and we're talking about the 1666 01:24:16.560 --> 01:24:18.760 four to one K reviews and all of this, you know, 1667 01:24:18.840 --> 01:24:22.439 retirement plan reviews. When it comes to this this insurance 1668 01:24:22.439 --> 01:24:27.119 thing like Compass, Okay, they don't guarantee the lowest price 1669 01:24:27.239 --> 01:24:29.920 at all. What they guarantee is to give you an 1670 01:24:29.960 --> 01:24:33.680 honest to god assessment. Of what you have, if it's adequate, 1671 01:24:34.000 --> 01:24:36.560 if you're paying too much, or if they can beat it. 1672 01:24:37.039 --> 01:24:38.159 That's what they do. 1673 01:24:38.960 --> 01:24:41.760 The Insurance helps Center dot Com three oh three nine 1674 01:24:41.880 --> 01:24:57.720 nine six nine thousand. Hi Tom Martine here, three oh 1675 01:24:57.840 --> 01:25:01.039 three seven one three talk three D seven one three 1676 01:25:01.479 --> 01:25:04.560 eight two five five. Welcome to the show. We've been 1677 01:25:04.600 --> 01:25:09.000 talking about a variety of things today, and man has 1678 01:25:09.039 --> 01:25:12.439 it been fun. So we were talking we have an 1679 01:25:12.479 --> 01:25:16.680 expert on about for one case. 1680 01:25:16.720 --> 01:25:20.479 Now I shouldn't say for retirement plans. 1681 01:25:21.159 --> 01:25:24.640 It's pretty boring when you talk about retirement plans in 1682 01:25:24.720 --> 01:25:28.439 general and getting ready for retirement all that stuff. 1683 01:25:28.720 --> 01:25:32.680 But what I'm trying to get across to companies is that. 1684 01:25:34.359 --> 01:25:43.840 You have a responsibility legally and ethically to review your plans. Now, 1685 01:25:43.880 --> 01:25:46.800 no one makes you review your health insurance, No one 1686 01:25:46.840 --> 01:25:51.680 makes you review your casualty insurance, your liability insurance, nothing 1687 01:25:51.720 --> 01:25:57.479 like that. No one you must review certain things. One 1688 01:25:57.520 --> 01:26:03.319 of them is you must view the administration of your 1689 01:26:03.319 --> 01:26:07.399 retirement plans. So I have a text here though, and 1690 01:26:07.760 --> 01:26:11.960 I think it's pretty self evident and obvious. But I 1691 01:26:12.039 --> 01:26:17.399 am a retirement who does administrate retirement plans. Obviously they 1692 01:26:17.399 --> 01:26:21.119 would love you know, to show people how they do it. 1693 01:26:21.159 --> 01:26:22.119 But just like. 1694 01:26:22.119 --> 01:26:24.760 Compass Insurance wants to show you how they insure people. 1695 01:26:24.840 --> 01:26:28.439 Yet Compass doesn't get all the business they review. No 1696 01:26:28.520 --> 01:26:31.479 one gets all the business they review if they do 1697 01:26:31.560 --> 01:26:34.920 it honestly and openly. But with I am a retirement 1698 01:26:34.960 --> 01:26:38.760 I'm talking to John Alvarez, and I'm always looking for 1699 01:26:38.840 --> 01:26:43.560 ways to help businesses and individuals, especially small to medium. 1700 01:26:43.520 --> 01:26:46.319 And you know, some of the larger businesses as well. 1701 01:26:46.520 --> 01:26:50.560 Without giving names, John, you have some of my sponsors, 1702 01:26:50.600 --> 01:26:54.399 my largest sponsors use you and they love you. But 1703 01:26:54.479 --> 01:26:57.960 what I want to ask someone wants to know. Let 1704 01:26:57.960 --> 01:27:03.439 me find that text the way it was worded. When 1705 01:27:03.479 --> 01:27:08.640 it comes to the review, what kind of retirement plans 1706 01:27:08.720 --> 01:27:11.920 do you review? I'm not aware, by the way, John, 1707 01:27:13.279 --> 01:27:16.760 of individual I mean, I'm aware of plans, right, But 1708 01:27:17.319 --> 01:27:19.479 what different plans do you review? 1709 01:27:20.439 --> 01:27:23.000 Yeah, so we deal with corporate retirement plans. So it 1710 01:27:23.039 --> 01:27:25.920 will be for one k's, Yeah, four oh three b's 1711 01:27:25.960 --> 01:27:27.560 if it's the case of a nonprofit. 1712 01:27:28.119 --> 01:27:31.039 Now explain to four oh three B. Explain explain a 1713 01:27:31.079 --> 01:27:31.760 four oh three B. 1714 01:27:33.000 --> 01:27:35.039 Yeah, so it's basically the same thing as a four 1715 01:27:35.079 --> 01:27:39.159 to one K. But it's designed for not for profit organizations. 1716 01:27:39.600 --> 01:27:43.239 So think of, you know, a charitable organization. They have 1717 01:27:43.319 --> 01:27:45.119 the ability to set up a plan that is very 1718 01:27:45.159 --> 01:27:47.479 similar to a four one K. What's a few differences? 1719 01:27:47.560 --> 01:27:48.640 There are some subtle differences. 1720 01:27:50.800 --> 01:27:54.000 Okay, now what other plans I interrupted? Four O one K, 1721 01:27:54.079 --> 01:27:54.760 four oh three B. 1722 01:27:54.960 --> 01:27:55.359 What else? 1723 01:27:55.960 --> 01:27:58.880 Well, yeah, four to fifty seven plans, which are generally 1724 01:27:58.920 --> 01:28:03.279 you know, governmental agencies or organizations. So say like a 1725 01:28:03.720 --> 01:28:08.640 water district or a you know, fire cooperative. We consider 1726 01:28:08.880 --> 01:28:11.640 the four fifty seven plan for that organization. 1727 01:28:12.000 --> 01:28:16.199 But wait a minute, don't they have if they're government themselves, 1728 01:28:16.359 --> 01:28:18.319 they still have to review their own plans. 1729 01:28:19.760 --> 01:28:22.920 Certainly, absolutely, all right. 1730 01:28:23.279 --> 01:28:28.119 And what about the new the new plans required by Colorado? 1731 01:28:28.319 --> 01:28:30.760 Right, those new what do they call those? Do they 1732 01:28:30.760 --> 01:28:32.760 call them retirement plans? What do they call them? 1733 01:28:33.359 --> 01:28:36.760 Well, the Colorado Secure Savings Plan is that's what it 1734 01:28:36.800 --> 01:28:41.680 is a way to get payroll contributions over to roth 1735 01:28:41.760 --> 01:28:43.840 IRA accounts that are set up employees. 1736 01:28:44.199 --> 01:28:47.600 Okay, it's not a money grab by the state, is it. 1737 01:28:47.640 --> 01:28:51.680 Somebody suggested that it's money that they want to use. 1738 01:28:51.840 --> 01:28:52.680 Is that true? 1739 01:28:53.840 --> 01:28:56.279 Now the state will get none of that. So the 1740 01:28:56.279 --> 01:28:58.520 there is an administrative fee for the program that is 1741 01:28:58.560 --> 01:29:00.920 part of the overall cost that is added on to 1742 01:29:01.000 --> 01:29:05.119 the investment extent. But it's a very small amount. I 1743 01:29:05.119 --> 01:29:08.600 think it's two point two percent. Okay, you kind of 1744 01:29:08.640 --> 01:29:10.680 oversee the minute of the program, all. 1745 01:29:10.680 --> 01:29:16.840 Right, And so what about large companies that have. 1746 01:29:18.560 --> 01:29:19.960 Pension plans? 1747 01:29:20.600 --> 01:29:25.000 Explain our pension plans qualified plans, they are, right, but 1748 01:29:25.279 --> 01:29:27.359 they don't mention a four oh one k. This text 1749 01:29:27.439 --> 01:29:31.439 says they have a pension plan because they have a company. 1750 01:29:31.520 --> 01:29:34.000 Okay, I'm going to try to summarize this. It's a 1751 01:29:34.079 --> 01:29:34.920 very long text. 1752 01:29:35.359 --> 01:29:39.520 It says that they have a pension plan that was 1753 01:29:39.640 --> 01:29:43.720 set up mainly to help some of the highly paid 1754 01:29:44.079 --> 01:29:46.680 This is what it says, highly compensated employees. 1755 01:29:47.359 --> 01:29:49.479 So what are those kinds of plans? 1756 01:29:50.720 --> 01:29:54.119 Yeah, so pension plan is becoming more and more rare, 1757 01:29:54.199 --> 01:29:56.800 but that is something that you know, our fathers and 1758 01:29:56.800 --> 01:30:00.239 grandfathers were accustomed to where the company makes contras us 1759 01:30:00.520 --> 01:30:04.000 on behalf of the employee and then at retirement they 1760 01:30:04.039 --> 01:30:07.560 are given a guaranteed income stream for life. So the 1761 01:30:07.680 --> 01:30:10.359 employer takes on the responsibility for funding and making me, 1762 01:30:11.640 --> 01:30:14.800 you know, the plan solvent at retirement for all their liabilities. 1763 01:30:14.960 --> 01:30:17.239 Do they have to be set up and review I 1764 01:30:17.239 --> 01:30:19.159 mean not set up? Do they have to be reviewed 1765 01:30:19.199 --> 01:30:21.520 as well by a risk Uh? Does a risker require 1766 01:30:21.560 --> 01:30:22.520 those to be reviewed? 1767 01:30:23.600 --> 01:30:23.800 Yeah? 1768 01:30:23.840 --> 01:30:26.000 So these are going to be governed by the Pension 1769 01:30:26.039 --> 01:30:29.520 Benefit Guarantee Corporation, So it's a little bit different. But 1770 01:30:29.600 --> 01:30:32.840 since it is, you know, kind of an actuarial environment, 1771 01:30:32.920 --> 01:30:34.920 it is a little bit different than the four one 1772 01:30:34.960 --> 01:30:37.640 K because with the four one K plans you're dealing 1773 01:30:37.680 --> 01:30:41.399 with employee contributions as well as the employer contributions, and 1774 01:30:41.439 --> 01:30:44.800 it's a defined contribution instead of a defined benefit plan. 1775 01:30:44.920 --> 01:30:53.159 But a defined benefit then a pension the people don't contribute. Correct, Okay, 1776 01:30:53.760 --> 01:30:56.359 now I have more hold on I have more. I 1777 01:30:56.359 --> 01:30:59.560 had one one wanted to know about. Do you set 1778 01:30:59.640 --> 01:31:04.640 up plans for people that have one or two employees 1779 01:31:04.720 --> 01:31:06.720 but they want to do it on purpose to sock 1780 01:31:06.760 --> 01:31:09.920 a lot of money away? Do you do those boutique 1781 01:31:09.960 --> 01:31:11.359 kind of the small plans? 1782 01:31:12.600 --> 01:31:12.800 Yeah? 1783 01:31:12.840 --> 01:31:15.319 Absolutely So we have the ability to set it up 1784 01:31:15.319 --> 01:31:18.079 as even as an individual for one K. If it's 1785 01:31:18.079 --> 01:31:20.920 a you know, say it's a sole proprietor right husband 1786 01:31:20.920 --> 01:31:23.119 and wife or something, we can actually Yeah, we can 1787 01:31:23.159 --> 01:31:23.760 work with that. 1788 01:31:24.159 --> 01:31:28.159 And obviously, you know, I mean, common sense says, if 1789 01:31:28.199 --> 01:31:30.760 you're setting up for one or two people, husband and wife, 1790 01:31:31.079 --> 01:31:33.159 the reviews are not going to be as important as 1791 01:31:33.159 --> 01:31:36.880 if you have fifty employees under you, right, I mean obviously, 1792 01:31:37.800 --> 01:31:39.840 I mean it's not like it's not like a risk 1793 01:31:39.920 --> 01:31:42.199 is going to slap your risk for not reviewing your 1794 01:31:42.199 --> 01:31:42.720 own plan. 1795 01:31:43.600 --> 01:31:46.119 It's it's just the only person that Yeah, the only 1796 01:31:46.119 --> 01:31:48.640 person that's going to sue you is you, because you know, 1797 01:31:48.680 --> 01:31:50.399 if they are the only two participants in the plan, 1798 01:31:50.680 --> 01:31:53.439 there's nobody really that will sue the plan s wonsor memories. 1799 01:31:53.439 --> 01:31:54.960 Well, let me let me ask you something. 1800 01:31:55.199 --> 01:32:00.359 Have there been cases where members actually can to their 1801 01:32:00.399 --> 01:32:05.319 employer because of a badly administered retirement plan? 1802 01:32:06.560 --> 01:32:10.039 Absolutely, that litigation has been more and more common where 1803 01:32:10.479 --> 01:32:14.159 it is a you know, whether it's saying that there 1804 01:32:14.239 --> 01:32:18.079 was not oversight of the investment fees, overside of the 1805 01:32:18.079 --> 01:32:23.000 investment selection, oversight of the fees caught charged by the administrators. 1806 01:32:23.039 --> 01:32:27.279 There's a number of areas where really there are potential Yeah, absolutely. 1807 01:32:26.840 --> 01:32:29.840 I should I should have known that. There's there's lawsuits 1808 01:32:29.840 --> 01:32:34.159 for everything. Okay, So have there ever been cases where 1809 01:32:35.199 --> 01:32:38.159 administrators obsconded with money. 1810 01:32:39.399 --> 01:32:41.720 Yeah, there actually was a case here in the Dallas 1811 01:32:41.800 --> 01:32:46.279 area a while back of a third party record keeper 1812 01:32:46.760 --> 01:32:52.039 that was, you know, fraudulently allocating money and took off 1813 01:32:52.039 --> 01:32:53.840 with some money. There was an FBI rate and a 1814 01:32:53.840 --> 01:32:54.760 lot of people went to jail. 1815 01:32:56.000 --> 01:32:57.319 Really holy crap. 1816 01:32:57.600 --> 01:33:03.319 So so the money is kept though in a custodial account, right, 1817 01:33:03.399 --> 01:33:07.039 like with an independent like a Schwab or something like it. 1818 01:33:07.239 --> 01:33:09.159 Like if I set up a plan for forty or 1819 01:33:09.159 --> 01:33:13.600 fifty employees or ten employees, it's put into a custodial account, right, 1820 01:33:14.600 --> 01:33:19.680 that's right, and then the administrator. Then the administrator administrates 1821 01:33:19.720 --> 01:33:23.960 it for the sponsor, which is the employer. But if 1822 01:33:24.000 --> 01:33:28.520 you but there are administrator obviously, because I guess, embezzlement 1823 01:33:28.600 --> 01:33:30.760 can happen anywhere at any time. I mean, if you 1824 01:33:30.800 --> 01:33:35.199 have someone in your organization and you're an administrator that 1825 01:33:35.800 --> 01:33:39.760 and you're not watching the store, I mean, somebody I 1826 01:33:39.800 --> 01:33:44.159 guess could take funds in and out claiming they were 1827 01:33:44.199 --> 01:33:45.960 distributions or something, right. 1828 01:33:46.720 --> 01:33:51.560 And that's exactly what happened. The record keeping administrator was 1829 01:33:51.640 --> 01:33:56.399 submitting money movement request to the custodian saying that it 1830 01:33:56.479 --> 01:33:59.920 was for distribution requests, but they were still reporting back 1831 01:34:00.039 --> 01:34:01.880 the employer that the money was still in the plan. 1832 01:34:02.000 --> 01:34:03.399 So it was a it. 1833 01:34:03.359 --> 01:34:06.079 Was a it was a very very difficult situation for 1834 01:34:06.239 --> 01:34:06.840 that plan. 1835 01:34:06.920 --> 01:34:11.479 Slanns Now would ultimately the plan sponsor the employer be 1836 01:34:11.560 --> 01:34:15.279 responsible for that if their administrator went crazy. 1837 01:34:16.000 --> 01:34:18.920 Yes, they would be. They have to do sure responsibility. 1838 01:34:18.960 --> 01:34:20.239 That needs Wow. 1839 01:34:21.039 --> 01:34:24.039 See that's the reason you need to know who's administrator 1840 01:34:24.640 --> 01:34:27.039 administering your plan. We got more coming right up. I'm 1841 01:34:27.039 --> 01:34:34.199 Tom Martino. Hi, Tom Martino. You're a troubleshooter of three oh. 1842 01:34:34.159 --> 01:34:37.359 Three seven one three talk seven one three eight two 1843 01:34:37.399 --> 01:34:39.720 five five. Hey, what does this mean? 1844 01:34:40.239 --> 01:34:43.520 By the way, any calls, problems, questions, complaints Like, Okay, 1845 01:34:43.520 --> 01:34:45.600 Bob's got a question, and then we're going to go 1846 01:34:45.640 --> 01:34:46.319 back to this quist. 1847 01:34:46.439 --> 01:34:49.199 We have a text, by the way, uh for retirement. 1848 01:34:49.319 --> 01:34:54.960 Some guy wants to know about the requirement for investment options. 1849 01:34:55.520 --> 01:34:55.920 Uh. 1850 01:34:55.960 --> 01:35:00.760 He was told that that they must have avariety of 1851 01:35:01.000 --> 01:35:02.640 options and they can't limit you. 1852 01:35:02.720 --> 01:35:04.800 But I don't know that. Hold on, Bob, what is 1853 01:35:04.840 --> 01:35:06.239 your question? Sir? What's going on? 1854 01:35:07.239 --> 01:35:07.439 Hey? 1855 01:35:07.520 --> 01:35:11.880 Tom, I remember an year or so ago you were 1856 01:35:11.920 --> 01:35:13.680 talking about having back surgery. 1857 01:35:13.800 --> 01:35:16.880 Yeah. I had it in August of twenty twenty three, right. 1858 01:35:17.920 --> 01:35:19.960 And it was kind of a new technology. 1859 01:35:20.479 --> 01:35:23.159 Yes, well, it had been done about three hundred and 1860 01:35:23.199 --> 01:35:27.000 fifty times and throughout Europe and some in the United 1861 01:35:27.000 --> 01:35:30.199 States over one hundred and then it became FDA approved. 1862 01:35:30.439 --> 01:35:33.359 I was one of the first, if not the first 1863 01:35:33.439 --> 01:35:37.119 FDA actual approvals. After it was approved, Yes. 1864 01:35:38.279 --> 01:35:40.640 And so a year later, was it worth it? 1865 01:35:40.920 --> 01:35:44.359 Oh my god? It was life changing. I mean absolutely 1866 01:35:44.439 --> 01:35:47.399 life changing. I was trying to get into shape and 1867 01:35:47.439 --> 01:35:50.600 I was doing really well, but I had incredible. 1868 01:35:50.039 --> 01:35:52.640 Pain and misery. It was life changing. 1869 01:35:53.079 --> 01:35:56.399 And the great part about it is it can never 1870 01:35:56.479 --> 01:35:59.479 come back because of the surgery. And I can explain 1871 01:35:59.560 --> 01:36:02.439 more to you in a real quick synopsis right after 1872 01:36:02.479 --> 01:36:06.520 the news, but bottom line is this, it's not for everyone. 1873 01:36:06.560 --> 01:36:10.199 I'll explain why coming up. I'm Tom Martino plus Warren 1874 01:36:10.199 --> 01:36:11.640 retirement and all of your calls. 1875 01:36:11.640 --> 01:36:12.640 Get your calls in right now. 1876 01:36:12.640 --> 01:36:14.720 Three oh three seven one three talks seven one three 1877 01:36:14.800 --> 01:36:15.840 eight two five five. 1878 01:36:21.920 --> 01:36:29.239 Yeah, ripped off bad news. 1879 01:36:30.119 --> 01:36:31.039 You need advice? 1880 01:36:31.119 --> 01:36:32.159 Who you don't have the. 1881 01:36:33.840 --> 01:36:36.560 We'll come running just as fast as we can. 1882 01:36:37.439 --> 01:36:40.479 Show Shooter's gonna help come man. 1883 01:36:41.319 --> 01:36:43.479 This is the Troubleshooter Show. 1884 01:36:44.119 --> 01:36:48.159 No Tom Martine, yep, I'm here, Tom Martino. 1885 01:36:48.319 --> 01:36:49.199 Welcome to the show. 1886 01:36:49.279 --> 01:36:51.600 Three oh three seven one three talks seven one three 1887 01:36:51.640 --> 01:36:55.960 eight two five five. Man, it's gonna be a cold 1888 01:36:56.079 --> 01:36:57.840 and snowy later this week. 1889 01:36:58.119 --> 01:36:59.319 Stay tuned for that one. 1890 01:37:00.640 --> 01:37:03.720 And by the way, this hour brought to you by 1891 01:37:04.359 --> 01:37:06.760 eightdaight eight Heating dot Com. I just want to tell 1892 01:37:06.760 --> 01:37:08.760 you about eight eight eight Heating dot Com. I love 1893 01:37:09.000 --> 01:37:12.680 Garrett in the Gang, and what Garrett does is well, 1894 01:37:12.680 --> 01:37:18.000 Garret's the owner and along with others now and this 1895 01:37:18.119 --> 01:37:22.880 company really took an interest in high efficiency and also 1896 01:37:23.079 --> 01:37:26.319 hybrid systems that do both electric and gas and heat 1897 01:37:26.359 --> 01:37:29.680 pumps and they're just great people. And what I want 1898 01:37:29.720 --> 01:37:36.159 to tell you about is how they really are proud 1899 01:37:36.199 --> 01:37:39.279 of their pricing and values and they really mean this. 1900 01:37:39.840 --> 01:37:45.479 No one, no one can do anything less expensive than 1901 01:37:45.520 --> 01:37:48.439 them with the same stuff. They said, they have absolutely 1902 01:37:48.520 --> 01:37:52.359 the best deals when it comes to their heating and 1903 01:37:52.399 --> 01:37:56.479 cooling systems, the high efficiencies, and not only that, but 1904 01:37:56.560 --> 01:37:59.560 it'll save you thirty to fifty percent a month after 1905 01:37:59.600 --> 01:38:03.079 that eight eight eight Heating dot COM's the website. 1906 01:38:03.479 --> 01:38:06.319 I think that number works too. But it's eight eight 1907 01:38:06.319 --> 01:38:08.840 eight heating. But here's the other number three oh three 1908 01:38:08.920 --> 01:38:10.920 seven seven zero two seven seven six. 1909 01:38:11.359 --> 01:38:13.840 So Bob asked about my back surgery. And I don't 1910 01:38:13.840 --> 01:38:16.000 want people rolling their eyes if they heard this before. 1911 01:38:16.039 --> 01:38:20.359 But honest to God, it of everything I've ever done, 1912 01:38:21.239 --> 01:38:24.920 it probably changed me more than anything. I mean, you know, 1913 01:38:25.800 --> 01:38:31.359 other than finding Jesus. I mean, really back surgery. Really, 1914 01:38:33.039 --> 01:38:36.079 I was in constant fear of my back going out 1915 01:38:36.119 --> 01:38:39.840 and then pain and achiness and legs. And that was 1916 01:38:40.079 --> 01:38:43.119 like after about in my late forties it started, you know, 1917 01:38:43.199 --> 01:38:44.319 I had arthritis. 1918 01:38:44.600 --> 01:38:45.960 Let me explain this in a nutshell. 1919 01:38:46.319 --> 01:38:50.840 All back pain comes from nerve impingement period. All back pain, right, 1920 01:38:51.000 --> 01:38:52.960 you got all kinds of nerves going through your spine. 1921 01:38:53.199 --> 01:38:53.920 All back pain. 1922 01:38:53.960 --> 01:38:57.399 It can be impinged by arthritis which grows on the 1923 01:38:57.399 --> 01:39:02.640 bones or or the bones being crooked or broken or 1924 01:39:02.720 --> 01:39:07.279 cracked or or discs. But it all comes from that, Okay, 1925 01:39:07.720 --> 01:39:10.600 that's it. All comes from that, the nerves. And some 1926 01:39:10.640 --> 01:39:14.000 people have such screwed up backs, but no nerve impingement. 1927 01:39:14.239 --> 01:39:18.279 They never have pain. Now, the nerve pain is the 1928 01:39:18.319 --> 01:39:20.159 worst than the world, and it can hurt you all 1929 01:39:20.199 --> 01:39:25.199 over the world. All over everywhere, right, And so that's it. Right. 1930 01:39:26.640 --> 01:39:31.319 If you're lucky enough right now to have impingement where 1931 01:39:31.720 --> 01:39:37.800 you can use this tops device, then you're golden. Now 1932 01:39:38.159 --> 01:39:41.800 there's another way to stop it from mpinging, and that 1933 01:39:42.000 --> 01:39:47.039 is what's called a fusion. So the spine moves and 1934 01:39:47.399 --> 01:39:51.279 pinges nerves and cracks nerves and hurts nerves, and so 1935 01:39:52.159 --> 01:39:54.199 some people there's all kinds of ways they address it. 1936 01:39:55.039 --> 01:39:57.800 Some people have decompression surgery where they go in and 1937 01:39:57.840 --> 01:40:00.279 just take the brone spurs off that are in the 1938 01:40:00.319 --> 01:40:03.439 nerve and that helps and then grows back, or you 1939 01:40:03.479 --> 01:40:06.800 get older and it gets worse, but it does help. 1940 01:40:06.960 --> 01:40:10.319 Decompression surgery it's minor. I don't mean mind, nothing's minor, 1941 01:40:10.359 --> 01:40:12.279 but you know what I mean. It's it's the least 1942 01:40:12.960 --> 01:40:17.880 of the surgeries for backs, and they it's decompression surgery, okay. 1943 01:40:18.279 --> 01:40:20.079 Or they can shave a part of a disc that's 1944 01:40:20.119 --> 01:40:24.239 on a nerve. That's all decompression surgery. The other part 1945 01:40:25.800 --> 01:40:30.000 is where they ablaze the nerves. They burn the nerves, 1946 01:40:30.600 --> 01:40:34.560 so even though they're umpinged, you don't feel it because 1947 01:40:34.560 --> 01:40:37.520 they burned them. Right, then they grow back eventually. The 1948 01:40:37.600 --> 01:40:44.239 other way is to is to cage or fuse your back. 1949 01:40:44.880 --> 01:40:47.920 So where it's inmpinging, they pull it apart and put 1950 01:40:47.960 --> 01:40:51.199 a cage literally around your spine. So you're stiff in 1951 01:40:51.199 --> 01:40:54.359 that area. I mean, you don't move, he doesn't twist it. 1952 01:40:54.359 --> 01:40:58.159 It's just it's it's just what it says, fused and 1953 01:40:58.199 --> 01:41:01.119 that stops the pain. But the problem with fusion is 1954 01:41:01.199 --> 01:41:05.239 you get pressure above and below the fusion. It's called 1955 01:41:05.319 --> 01:41:12.000 adjacent disk disease, which eventually causes that pain and then 1956 01:41:12.039 --> 01:41:14.800 it fails about eighty five percent of the time. So 1957 01:41:15.720 --> 01:41:22.000 I found this back surgery and it's called TOPS tolps 1958 01:41:22.079 --> 01:41:27.520 by Premium Spine, and it's an artificial facet joint and 1959 01:41:27.600 --> 01:41:31.199 disk really and it lays in your spine instead of 1960 01:41:31.239 --> 01:41:36.359 your original one. But right now it's only approved right 1961 01:41:36.399 --> 01:41:41.520 now for one level to get I mean it can't go. 1962 01:41:42.239 --> 01:41:44.920 It's just one level, meaning so I had L four 1963 01:41:45.079 --> 01:41:49.720 L five impingement, so it when it they took literally 1964 01:41:49.800 --> 01:41:53.000 that facets out, They took them out and implanted this 1965 01:41:53.079 --> 01:41:57.039 TOPS device. So now I have an artificial part of 1966 01:41:57.039 --> 01:42:01.239 my spine and zero pain. The good news is arthritis 1967 01:42:01.239 --> 01:42:04.039 can never grow back. The good news is I can 1968 01:42:04.119 --> 01:42:06.600 move just like I had my real spine, So there's 1969 01:42:06.640 --> 01:42:09.159 no there's no adjacent disk disease. 1970 01:42:09.199 --> 01:42:10.479 That's all the good news. 1971 01:42:10.960 --> 01:42:14.399 I also heard they're using it above and below fusions. 1972 01:42:14.439 --> 01:42:19.960 Now if you have multiple levels, they put the fusion in, 1973 01:42:20.319 --> 01:42:24.119 and then to keep the adjacent disk disease from occurring 1974 01:42:24.159 --> 01:42:27.800 above and below, they're putting TOPS above and below a fusion. 1975 01:42:28.159 --> 01:42:32.359 It's that's real because TOPS right now is only approved 1976 01:42:32.399 --> 01:42:35.640 for one level at a time, not together. So you 1977 01:42:35.640 --> 01:42:37.880 can have one level above the fusion and one level 1978 01:42:37.880 --> 01:42:38.720 below the fusion. 1979 01:42:38.960 --> 01:42:41.119 So now you have the fusion, but it's. 1980 01:42:41.199 --> 01:42:45.520 Relieving the pressure of the fusion on the adjacent discs. 1981 01:42:45.560 --> 01:42:47.199 I hope that makes sense anyway. 1982 01:42:47.239 --> 01:42:50.039 I had it done one level L four L five 1983 01:42:50.560 --> 01:42:53.319 back in August. I was walking. 1984 01:42:52.920 --> 01:42:56.279 Around that after that, right after surgery in the early evening, 1985 01:42:56.640 --> 01:43:00.600 and people who had fusion were in wheelchairs getting out 1986 01:43:00.640 --> 01:43:03.159 of bed, and then I was out of the hospital 1987 01:43:03.239 --> 01:43:07.560 the next day and literally working out. Now I shouldn't 1988 01:43:07.560 --> 01:43:09.359 have worked out. I'm not recommending you to do it, 1989 01:43:09.399 --> 01:43:11.760 but I was feeling so good. I was working out, 1990 01:43:11.840 --> 01:43:14.159 not directly on that, but and I was walking the 1991 01:43:14.199 --> 01:43:18.399 neighborhood and I have never had pain since then, period, 1992 01:43:18.479 --> 01:43:20.119 never never done. 1993 01:43:20.640 --> 01:43:22.439 So do you have any follow up questions, Bob? 1994 01:43:24.399 --> 01:43:26.960 The only thing I have is, I know not every 1995 01:43:27.000 --> 01:43:28.880 doctor does that, That's right. 1996 01:43:28.960 --> 01:43:31.600 Do you have a use? 1997 01:43:32.119 --> 01:43:32.680 I used? 1998 01:43:32.800 --> 01:43:36.079 I used, like I said, and he went. He did 1999 01:43:36.079 --> 01:43:38.920 this for me. He literally got trained for me in 2000 01:43:39.000 --> 01:43:41.760 the beginning. I was his first patient with this, and 2001 01:43:41.800 --> 01:43:44.560 he's wonderful. But now he'll even tell you I think 2002 01:43:44.560 --> 01:43:46.640 there he's not the only one in this practice that 2003 01:43:46.720 --> 01:43:48.880 does it, and there are other doctors in the metro 2004 01:43:48.960 --> 01:43:53.880 area that do it. Now, Please do not accept any 2005 01:43:53.920 --> 01:43:58.920 substitutions for this. There are now kind of devices that 2006 01:43:59.039 --> 01:44:03.840 kind of mimic this or try to and they're just 2007 01:44:04.039 --> 01:44:07.439 not the same. Because I talked to guys that had 2008 01:44:07.439 --> 01:44:09.439 it done and they're sorry they had it done because 2009 01:44:09.479 --> 01:44:13.119 the pain came back. Now, the doctor I had was 2010 01:44:13.159 --> 01:44:18.239 at Neurosurgery One, doctor Joshua Beckman B E C K 2011 01:44:18.560 --> 01:44:19.000 M A N. 2012 01:44:19.319 --> 01:44:21.239 I'm not saying he's the only one, but he was 2013 01:44:21.239 --> 01:44:21.720 the guy that. 2014 01:44:21.680 --> 01:44:23.960 Did it for me and where he's a really good guy, 2015 01:44:24.479 --> 01:44:28.119 and it's at Saint A's that that's where he is. 2016 01:44:28.359 --> 01:44:31.720 They have offices all over Neurosurgery One and there's probably 2017 01:44:31.760 --> 01:44:35.359 other doctors that do it now. Remember even though my 2018 01:44:35.439 --> 01:44:39.079 medicare paid for it along with my supplement. 2019 01:44:40.680 --> 01:44:44.239 Uh, he told me when I went for a one 2020 01:44:44.319 --> 01:44:45.439 year later, I went. 2021 01:44:45.640 --> 01:44:50.359 To him and he told me that some insurance companies 2022 01:44:50.399 --> 01:44:53.560 are still turning it down, calling it experimental, which really 2023 01:44:53.600 --> 01:44:58.960 bothers me because it's FDA approved. But be aware of that. Okay, 2024 01:44:59.399 --> 01:45:01.760 but you can start there. You can start there at 2025 01:45:01.800 --> 01:45:05.039 neurosurgery one, doctor Joshua Beckman, get it. 2026 01:45:05.119 --> 01:45:10.199 Get an appointment, and uh, it's busy. He's done so 2027 01:45:10.359 --> 01:45:15.199 many of them, and uh, it's it's it's a wonderful device. Bob. 2028 01:45:15.319 --> 01:45:17.039 Please give me a follow up and let me know 2029 01:45:17.079 --> 01:45:19.680 how you're doing. Okay, you can text me at that number. 2030 01:45:19.680 --> 01:45:23.319 Two. You can text me at my Google number seven 2031 01:45:23.359 --> 01:45:28.520 four seven fifty to eighty. It comes right to my phone. Martin. 2032 01:45:28.560 --> 01:45:29.399 What is your question? 2033 01:45:29.520 --> 01:45:29.680 Hi? 2034 01:45:29.760 --> 01:45:30.600 Martin? What's going on? 2035 01:45:32.319 --> 01:45:35.359 Good Tom? Thanks for taking me, Tom. I just sold 2036 01:45:35.359 --> 01:45:37.920 it all and I want to know how much of 2037 01:45:37.920 --> 01:45:41.640 the postseeds can I invest in another? 2038 01:45:43.600 --> 01:45:47.760 Okay, so you go ahead, No. 2039 01:45:49.800 --> 01:45:52.520 Trying to miss the tax implications. 2040 01:45:52.520 --> 01:45:54.560 I don't know business, Okay, got it? 2041 01:45:55.079 --> 01:45:55.359 Got it? 2042 01:45:56.039 --> 01:45:58.840 Did you? Did? You just did you say you sold 2043 01:45:58.840 --> 01:45:59.239 a home? 2044 01:46:00.760 --> 01:46:01.079 Yes? 2045 01:46:01.560 --> 01:46:03.279 Okay? How old are you. 2046 01:46:05.600 --> 01:46:06.399 Sixty? 2047 01:46:06.920 --> 01:46:08.960 Okay? That doesn't matter so much. 2048 01:46:09.640 --> 01:46:13.560 But I had some other ideas for you, okay, if 2049 01:46:13.600 --> 01:46:18.640 you sold a home right now, and it might stay 2050 01:46:18.680 --> 01:46:19.239 this way. 2051 01:46:19.079 --> 01:46:19.560 For a while. 2052 01:46:19.600 --> 01:46:24.760 Since Republicans got in, up to five hundred thousand dollars 2053 01:46:24.800 --> 01:46:31.319 per married couple is excluded from capital gains taxes. Okay, 2054 01:46:31.960 --> 01:46:35.319 if you're single, a single taxpayer, it's two hundred and 2055 01:46:35.319 --> 01:46:44.399 fifty thousand. How much did you make in profit? How much? 2056 01:46:45.840 --> 01:46:49.079 Six hundred? Okay? 2057 01:46:49.319 --> 01:46:51.840 Now, no, did you make that all in profit? Or 2058 01:46:51.960 --> 01:46:54.000 was it six hundred total. 2059 01:46:55.920 --> 01:46:56.279 Profit? 2060 01:46:57.239 --> 01:46:57.880 Wow? 2061 01:46:58.119 --> 01:47:02.319 Holy crap man, how did you make six hundred? Tell 2062 01:47:02.359 --> 01:47:03.079 me when did you. 2063 01:47:03.039 --> 01:47:03.760 Buy your house? 2064 01:47:07.199 --> 01:47:08.520 Twenty two thousands? 2065 01:47:09.199 --> 01:47:09.279 No? 2066 01:47:09.479 --> 01:47:09.600 You? 2067 01:47:09.880 --> 01:47:10.279 Okay? 2068 01:47:10.439 --> 01:47:12.800 So you you bought your house in two thousand and 2069 01:47:12.840 --> 01:47:13.960 made six hundred. 2070 01:47:13.760 --> 01:47:14.520 Thousand on it. 2071 01:47:15.880 --> 01:47:16.439 Yep? 2072 01:47:16.880 --> 01:47:17.399 Wow. 2073 01:47:17.680 --> 01:47:21.079 So, and when you talk about profit, you take what 2074 01:47:21.239 --> 01:47:24.720 you paid for it, plus the commissions to sell it, 2075 01:47:25.800 --> 01:47:30.119 plus the improvements you put into it, the permanent improvements? 2076 01:47:30.279 --> 01:47:34.159 Are you adding all of that in? No? 2077 01:47:34.000 --> 01:47:34.039 No? 2078 01:47:34.840 --> 01:47:35.279 Okay? 2079 01:47:35.560 --> 01:47:39.399 To get your true basis, okay, Martin, you take the 2080 01:47:39.439 --> 01:47:43.520 price you paid for it, and then any commissions that 2081 01:47:43.600 --> 01:47:47.520 you paid to sell it. And during the life of 2082 01:47:47.560 --> 01:47:52.640 that house since two thousand, did you do any permanent improvements? 2083 01:47:54.479 --> 01:47:59.640 Not man, okay, but if you did, if you'd go ahead. 2084 01:48:00.720 --> 01:48:04.079 No, just roaston, you know, the yeah maintenance. 2085 01:48:04.520 --> 01:48:07.359 Yeah, Well, whatever you did that you actually paid for 2086 01:48:07.479 --> 01:48:08.159 your insurance. 2087 01:48:08.199 --> 01:48:09.880 It wouldn't count of it was your insurance. 2088 01:48:10.239 --> 01:48:14.239 But whatever you paid, that's your basis. So let's say 2089 01:48:14.319 --> 01:48:18.479 you truly made a pure six hundred thousand. Are you married? 2090 01:48:20.199 --> 01:48:20.760 Yes? 2091 01:48:20.920 --> 01:48:27.159 Okay? Good, and you filed jointly yes, okay. So the 2092 01:48:27.199 --> 01:48:28.119 worst case. 2093 01:48:27.880 --> 01:48:35.039 Scenario is that you have one hundred thousand dollars unprotected okay, okay, okay, 2094 01:48:35.159 --> 01:48:40.239 and the capital gains tax would be fifteen percent federal, 2095 01:48:40.840 --> 01:48:43.279 and I believe you have some state on that for 2096 01:48:43.359 --> 01:48:49.479 a total of twenty so, yeah, twenty percent, So you 2097 01:48:49.479 --> 01:48:53.479 would pay twenty thousand, so you'd come out with five 2098 01:48:53.560 --> 01:48:55.560 hundred and eighty thousand. 2099 01:48:55.600 --> 01:48:56.640 After that, you. 2100 01:48:56.560 --> 01:48:58.720 Don't have to put a penny into another house. You 2101 01:48:58.720 --> 01:49:07.279 can go to Vegas, okay. So, so it used to 2102 01:49:07.359 --> 01:49:11.239 be Martin that you had to reinvest it in another 2103 01:49:11.359 --> 01:49:14.880 house that was slightly more expensive to absorb the gain. 2104 01:49:15.760 --> 01:49:20.920 That's no longer in residential real estate. If it's your 2105 01:49:21.000 --> 01:49:23.560 primary home. Was it your primary home? 2106 01:49:24.840 --> 01:49:25.359 Primary? 2107 01:49:25.560 --> 01:49:27.840 Yes, yep, and you have to have lived in it 2108 01:49:27.920 --> 01:49:31.439 for I think two of the last five and then 2109 01:49:31.600 --> 01:49:35.279 it becomes your primary residence. In fact, let me tell you, Martin, 2110 01:49:35.520 --> 01:49:39.960 let me tell you what some builders do, or fixing flippers. 2111 01:49:40.479 --> 01:49:43.279 They buy houses and build them, or they either build 2112 01:49:43.279 --> 01:49:45.800 a house or fix up a house, and they keep 2113 01:49:45.920 --> 01:49:48.000 it for two or three years and then sell it 2114 01:49:48.960 --> 01:49:51.880 and don't pay any taxes whatsoever. 2115 01:49:52.000 --> 01:49:53.600 And they keep doing it over and over. 2116 01:49:54.920 --> 01:49:55.880 That's amazing. 2117 01:49:56.159 --> 01:49:57.079 Yeah. Yeah. 2118 01:49:57.119 --> 01:49:59.199 So anyway, good luck to you, Martin. Thank you very 2119 01:49:59.279 --> 01:50:01.600 much for calling. Three three seven to one three talks 2120 01:50:01.600 --> 01:50:05.119 seven one three eight two five five. Remember water Pros 2121 01:50:05.119 --> 01:50:07.920 has the best systems at the lowest prices ever right 2122 01:50:07.960 --> 01:50:10.520 now till the end of the year thirty one ninety 2123 01:50:10.520 --> 01:50:14.920 five for a whole house softener along with the reverse 2124 01:50:14.960 --> 01:50:18.359 osmosis for drinking. You'll never find this price anywhere else. 2125 01:50:18.760 --> 01:50:21.319 And that's Waterpros dot Net three O three eight six 2126 01:50:21.479 --> 01:50:32.119 two five five five four. Hey Tom Martino, you're troubleshooter. 2127 01:50:32.199 --> 01:50:34.239 Three all three seven one three talks seven one three 2128 01:50:34.399 --> 01:50:35.279 h two five five. 2129 01:50:35.520 --> 01:50:38.840 Kate, Welcome to the show. Kate what's happening. 2130 01:50:39.800 --> 01:50:43.199 Yeah, I will have a question for you. A couple 2131 01:50:43.199 --> 01:50:45.399 of this they go back a couple of years. But 2132 01:50:45.560 --> 01:50:49.479 you talked about a strategy of and I believe you 2133 01:50:49.560 --> 01:50:54.119 called it harvesting, where this was my sense of it, 2134 01:50:54.439 --> 01:50:57.840 that you have an investment and then you you sort 2135 01:50:57.840 --> 01:51:03.199 of skim or take some and I think just put 2136 01:51:03.199 --> 01:51:04.319 it into cash. 2137 01:51:05.000 --> 01:51:05.359 Hmmm. 2138 01:51:06.359 --> 01:51:08.319 Did you you recall this at all? 2139 01:51:08.359 --> 01:51:12.079 The heart I now hold on I have talking about. 2140 01:51:12.119 --> 01:51:14.279 I'll bring up I'll bring up one of my colleagues here, 2141 01:51:14.920 --> 01:51:17.560 and this is uh Pat Jolliff. He works with me 2142 01:51:17.600 --> 01:51:20.000 at Wave Wealth Management. I think I know what you're 2143 01:51:20.039 --> 01:51:22.439 talking about. Pat, I think I know it shit, but 2144 01:51:22.439 --> 01:51:24.279 but let let me know. I don't want to force 2145 01:51:24.319 --> 01:51:26.840 it if it's not this. What I said was this. 2146 01:51:27.359 --> 01:51:32.800 I said, if you have equity growth in investments, the 2147 01:51:32.960 --> 01:51:37.359 equity growth in and of itself does not do you 2148 01:51:37.560 --> 01:51:42.000 any good if you can't convert that equity to cash 2149 01:51:42.039 --> 01:51:45.479 flow or to other investments. In other words, it just 2150 01:51:45.520 --> 01:51:49.079 sits there and it's on paper. So you harvest some 2151 01:51:49.279 --> 01:51:52.800 of your equity and then what you do now now 2152 01:51:53.000 --> 01:51:57.000 it's it's not a good idea to borrow against something 2153 01:51:57.359 --> 01:52:01.000 and harvest it. But but what I do is if 2154 01:52:01.039 --> 01:52:03.720 I had things that were strong in equity, I may 2155 01:52:03.880 --> 01:52:07.600 sell them at a certain peak and then take that 2156 01:52:07.720 --> 01:52:12.039 money and restart my growth, or take the cash and 2157 01:52:12.119 --> 01:52:15.800 give it over to Pat for more of a conventional investment, 2158 01:52:16.119 --> 01:52:19.960 or things like that. That's what I meant. See, wealth 2159 01:52:20.199 --> 01:52:23.119 comes in two ways. You can have cash flow and 2160 01:52:23.159 --> 01:52:25.920 make a lot of money, but you don't have anything 2161 01:52:26.000 --> 01:52:29.079 to grow. You just have money, and if you put 2162 01:52:29.119 --> 01:52:30.920 it in the bank, it deteriorates. 2163 01:52:30.960 --> 01:52:32.520 If you spend it, it goes away. 2164 01:52:33.079 --> 01:52:36.600 If you buy something with it that appreciates, like art 2165 01:52:37.239 --> 01:52:41.319 or real estate or something gold or whatever. 2166 01:52:41.520 --> 01:52:42.720 I'm not recommending these things. 2167 01:52:42.760 --> 01:52:46.159 I'm just saying if you convert it to something that grows, 2168 01:52:47.119 --> 01:52:51.840 that equity then helps grow that money, but it will 2169 01:52:51.840 --> 01:52:55.119 not do you any good unless it converts back to money. 2170 01:52:55.319 --> 01:52:57.279 So conversion is. 2171 01:52:57.239 --> 01:53:01.119 The only form, is the only way to realize wealth. 2172 01:53:01.520 --> 01:53:07.000 You capture cash flow and you convert it to equity, 2173 01:53:07.439 --> 01:53:12.159 or you take equity and you convert it to cash flow, 2174 01:53:12.319 --> 01:53:15.920 or or other kinds of investments. Pat, geez, that's what 2175 01:53:15.960 --> 01:53:18.760 we're talking about. I think, Oh I got. 2176 01:53:18.640 --> 01:53:19.239 To unmute you. 2177 01:53:19.319 --> 01:53:21.800 Yeah, that would be good. He needs to be unmuted 2178 01:53:21.840 --> 01:53:24.319 so he can speak. See, there's nothing like a financial 2179 01:53:24.319 --> 01:53:28.359 advisor to be muted. Okay, go ahead, Pat, Sorry. 2180 01:53:27.720 --> 01:53:30.600 No, that's great, and I agree with you, and it's 2181 01:53:30.680 --> 01:53:32.359 you know, one of the things that comes to mind 2182 01:53:32.720 --> 01:53:35.479 is when you have an equity investment like that and 2183 01:53:35.560 --> 01:53:37.399 it's grown, you have a capital game, maybe it's real 2184 01:53:37.479 --> 01:53:39.760 estate or something else, but you're not getting any cash flow. 2185 01:53:39.760 --> 01:53:41.479 You get your retirement. You want some income. 2186 01:53:41.600 --> 01:53:44.239 So we could take that and convert it to income, 2187 01:53:44.279 --> 01:53:48.920 for example, by constructing a direct bomb portfolio right right 2188 01:53:48.920 --> 01:53:51.880 from Colorado's You know, it's well known. I mean, they're 2189 01:53:51.920 --> 01:53:55.760 sought after for municipal bond issues in Colorado because they're 2190 01:53:55.800 --> 01:53:57.760 so solid, they're rated so well. 2191 01:53:58.159 --> 01:53:58.359 You know. 2192 01:53:58.399 --> 01:54:01.079 We by the way, speaking of I want to explain 2193 01:54:01.119 --> 01:54:03.239 something and this is nothing against Joe. I love Joe, 2194 01:54:03.319 --> 01:54:06.800 Keano Joseph and his annuities, and there's a place for that. 2195 01:54:07.279 --> 01:54:11.359 But a lot of people overlook bonds. Bonds are truly 2196 01:54:11.880 --> 01:54:15.159 they're not equities. They're considered a debt that you buy 2197 01:54:15.800 --> 01:54:19.359 and you buy it and you're paid, and those are 2198 01:54:19.439 --> 01:54:20.680 as good as any. 2199 01:54:20.520 --> 01:54:22.119 Guaranteed product in the market. 2200 01:54:22.279 --> 01:54:26.720 Because if they're backed by a solid company. I mean, 2201 01:54:26.800 --> 01:54:31.560 doesn't even Tesla have bonds. And certain companies have bonds right. 2202 01:54:31.840 --> 01:54:35.039 Well, sure corporate rated bonds out there, and they've done 2203 01:54:35.079 --> 01:54:37.000 a great job over the years. Who want to The 2204 01:54:37.079 --> 01:54:39.520 bond markets are completely different than the equity. 2205 01:54:39.159 --> 01:54:40.359 Market, totally different. 2206 01:54:40.680 --> 01:54:41.840 You want to be careful about that. 2207 01:54:41.880 --> 01:54:43.760 You know, the biggest amount of risk that you can 2208 01:54:43.800 --> 01:54:46.000 have in bonds is referred to as credit risk. It's 2209 01:54:46.039 --> 01:54:49.319 the ability of the issuer to repay repay its debt. 2210 01:54:49.479 --> 01:54:51.399 And you can lose money in bonds. And I want 2211 01:54:51.399 --> 01:54:53.000 to say that very loud and clear. There's a lot 2212 01:54:53.000 --> 01:54:55.880 of people, even in my industry that don't understand the 2213 01:54:55.920 --> 01:54:56.920 bar and market very well. 2214 01:54:56.920 --> 01:54:58.520 And I don't blame them. I didn't either. 2215 01:54:58.640 --> 01:55:01.680 But to say that bonds are safe and only produce 2216 01:55:01.720 --> 01:55:04.840 income and so forth is incorrect. It's still accurate to 2217 01:55:04.880 --> 01:55:08.760 say investing involves risk. Savings doesn't. And so when you're 2218 01:55:08.800 --> 01:55:11.840 investing that include bond, that can include bonds, and you 2219 01:55:11.840 --> 01:55:14.840 can have devaluation based values. But we understand how that 2220 01:55:14.880 --> 01:55:17.000 works and we you know, we screen it. We have 2221 01:55:17.119 --> 01:55:19.960 our own expert bond trader that we've worked with for 2222 01:55:20.119 --> 01:55:21.720 years and years just excess. 2223 01:55:21.760 --> 01:55:25.199 So speaking about a bond, though, explain how it can 2224 01:55:25.239 --> 01:55:30.840 be like qualified money once you buy a municipal bond. 2225 01:55:31.000 --> 01:55:34.920 So, municipal bonds, particularly when they're issued in the state 2226 01:55:34.960 --> 01:55:36.239 in which you live from the. 2227 01:55:36.239 --> 01:55:38.279 State in which you live, are double tax exemp. 2228 01:55:38.359 --> 01:55:41.239 So the first thing is whatever interest rate that you 2229 01:55:41.319 --> 01:55:43.960 see on the bond, the coupon interest rate yield, they 2230 01:55:43.960 --> 01:55:46.680 don't mean the same thing. If it's five percent and 2231 01:55:46.720 --> 01:55:50.560 it's a municipal bond that's issued by municipality in Colorado, 2232 01:55:51.239 --> 01:55:54.079 whatever that interest is that you earn is not taxable 2233 01:55:54.119 --> 01:55:57.000 at the federal or state level, so it's double tax exemp. 2234 01:55:57.159 --> 01:56:00.840 So we'll calculate what's referred to as a taxi equivalent 2235 01:56:00.920 --> 01:56:03.720 yield based upon your affective tax rate, and that's what 2236 01:56:03.800 --> 01:56:06.359 your real gross is or what your gross shield would 2237 01:56:06.399 --> 01:56:09.159 have to be in order to get the same income 2238 01:56:09.399 --> 01:56:12.000 that you're getting in a tax free environment with municipals. 2239 01:56:12.119 --> 01:56:14.720 Now, by the way, Kate, there's something really important I 2240 01:56:14.720 --> 01:56:17.760 want to tell you. When I talked about conversion, I'm 2241 01:56:17.840 --> 01:56:20.000 not talking about churning you. 2242 01:56:20.159 --> 01:56:24.479 Really people. I've said this before that there's three kinds 2243 01:56:24.479 --> 01:56:28.239 of investors. There's people who like I call like Mark 2244 01:56:28.399 --> 01:56:29.199 my partner. Mark. 2245 01:56:29.760 --> 01:56:32.520 He takes his own money and invests it, and he 2246 01:56:32.600 --> 01:56:37.439 babysits it, like babysits it every frickin hour, every minute, 2247 01:56:37.600 --> 01:56:41.439 not necessarily, but every day. So and he buys certain stocks, 2248 01:56:41.479 --> 01:56:43.119 he hand picks him, and then he sells him and 2249 01:56:43.159 --> 01:56:45.720 then he holds them and they Okay. Those kinds of 2250 01:56:45.760 --> 01:56:49.079 people they don't want financial advisors. And I don't blame him, 2251 01:56:49.119 --> 01:56:51.279 they just don't want them. They do it themselves. Then 2252 01:56:51.319 --> 01:56:55.000 you have people who invest in their companies. 2253 01:56:55.560 --> 01:56:56.600 They like. 2254 01:56:57.840 --> 01:57:00.199 Maybe Deputy d Over here, you know, he starts it's 2255 01:57:00.239 --> 01:57:02.479 his company. He puts his money back into his company 2256 01:57:02.479 --> 01:57:05.680 and makes a crapload of money make investing in his company. 2257 01:57:05.840 --> 01:57:07.279 And I know other people who do that. 2258 01:57:07.479 --> 01:57:10.199 Garrett did that with eighty and eight Heating, and George 2259 01:57:10.199 --> 01:57:11.800 did that with fix It twenty four to seven. 2260 01:57:11.960 --> 01:57:15.399 They invest in their own thing and it's active right now. 2261 01:57:15.399 --> 01:57:17.159 They might take some of that and put it elsewhere, 2262 01:57:17.199 --> 01:57:19.880 but their main priority is their business. Then you have 2263 01:57:20.000 --> 01:57:23.960 people who have some money that they put with advisors 2264 01:57:24.199 --> 01:57:26.920 to do a variety of stuff, but don't ever go 2265 01:57:27.000 --> 01:57:28.760 with an advisor or a broker or. 2266 01:57:28.720 --> 01:57:31.359 Anyone who always is changing you up. 2267 01:57:31.520 --> 01:57:34.720 Okay, they're trying to make they're trying to make commissions 2268 01:57:34.720 --> 01:57:35.039 on that. 2269 01:57:35.039 --> 01:57:36.319 That's a bad way of doing it. 2270 01:57:37.119 --> 01:57:40.319 So when I talk about conversion, that's you Kate saying, 2271 01:57:40.680 --> 01:57:42.880 you know what, it's time we get rid of this 2272 01:57:43.039 --> 01:57:45.479 artwork and put it into these bonds, or it's time 2273 01:57:45.520 --> 01:57:47.760 that we get rid of or I take some of 2274 01:57:47.760 --> 01:57:50.199 my income and put it here, or I take some 2275 01:57:50.319 --> 01:57:51.319 of this and put it there. 2276 01:57:51.880 --> 01:57:53.880 It's not churning. It's conversion. 2277 01:57:54.359 --> 01:57:56.920 Like when you want to buy a home, you may 2278 01:57:56.960 --> 01:58:00.520 take something like cash flow and buy a home which 2279 01:58:00.560 --> 01:58:01.439 grows inequity. 2280 01:58:01.720 --> 01:58:03.239 So that's what we're talking about. 2281 01:58:04.239 --> 01:58:07.079 Okay, Well, let me just clarify really quickly that I 2282 01:58:07.159 --> 01:58:08.359 was thinking about within a. 2283 01:58:08.399 --> 01:58:09.079 Furl and k. 2284 01:58:09.920 --> 01:58:12.880 If you have a lot of your money, obviously it's 2285 01:58:12.920 --> 01:58:18.119 done very well invested stocks and bonds, But what about 2286 01:58:18.520 --> 01:58:22.520 taking some of that and converting it to cash just 2287 01:58:22.600 --> 01:58:26.199 for it to be safer. I mean, we're retired, so 2288 01:58:26.239 --> 01:58:27.119 we're the seventies. 2289 01:58:27.479 --> 01:58:30.279 No, I don't believe that would be a wise idea 2290 01:58:30.439 --> 01:58:33.319 because you're paying you're paying a penalty on that, not 2291 01:58:33.359 --> 01:58:35.479 a penalty, but you're paying income tax on that. 2292 01:58:36.319 --> 01:58:37.119 There are the weeks. 2293 01:58:38.079 --> 01:58:40.720 I wouldn't pick out, I would just change the where. 2294 01:58:40.520 --> 01:58:45.680 It's Oh, Pat, she's talking about allocating to cash. 2295 01:58:45.399 --> 01:58:47.680 Well, how do you feel about that? Is that what 2296 01:58:47.720 --> 01:58:50.760 you're talking about, Kate? I am an allocation, yes, yeah, 2297 01:58:50.920 --> 01:58:54.359 an allocation to cash. What is cash making right now? 2298 01:58:54.720 --> 01:58:56.800 Like when you take some of my cash now and 2299 01:58:56.840 --> 01:58:59.279 then are some of my money and put it in cash? 2300 01:58:59.319 --> 01:59:00.640 What does that make making? Pat? 2301 01:59:01.319 --> 01:59:02.560 Well, it's on its way down. 2302 01:59:02.640 --> 01:59:05.119 But you know money markets that we use right now 2303 01:59:05.279 --> 01:59:08.840 probably about four and a quarter or so, and they've 2304 01:59:08.840 --> 01:59:10.119 come down from four and a half. 2305 01:59:10.239 --> 01:59:11.399 Well, may I, may I ask. 2306 01:59:11.960 --> 01:59:13.800 I'm going to ask you this because you're you're the 2307 01:59:13.920 --> 01:59:17.520 chief investment advisor as far as the company goes. 2308 01:59:18.159 --> 01:59:20.439 There are times you do that with some of our people. 2309 01:59:20.479 --> 01:59:25.159 Why well, yeah, there's a number of different reasons, and 2310 01:59:25.199 --> 01:59:28.359 that can be just stability of the portfolio. What we 2311 01:59:28.479 --> 01:59:31.720 understand about volatility is you know, if we can manage 2312 01:59:31.760 --> 01:59:35.920 volatility over time, the portfolio with less volatility and the 2313 01:59:35.960 --> 01:59:38.840 same type of average annually to return will make more 2314 01:59:38.960 --> 01:59:43.159 money over time. Contingent reserves for cash purchases and the 2315 01:59:43.199 --> 01:59:43.720 short term. 2316 01:59:43.720 --> 01:59:44.159 A lot of. 2317 01:59:44.119 --> 01:59:47.600 People don't want to keep the money at lower yielding 2318 01:59:48.159 --> 01:59:51.319 accounts for their savings accounts, and so we can improve 2319 01:59:51.359 --> 01:59:54.159 that by putting it in a money market account that traded, 2320 01:59:54.439 --> 01:59:57.359 and sometimes those yeals are are more competitive than what 2321 01:59:57.399 --> 01:59:59.439 the banks are doing. And right now it's an interest 2322 01:59:59.520 --> 02:00:02.760 rate enviyer and flocks obviously because we're finally getting the 2323 02:00:02.800 --> 02:00:05.159 femines lower some rates, and so that's affecting a lot 2324 02:00:05.199 --> 02:00:07.199 of things right now, fields included. 2325 02:00:07.720 --> 02:00:10.359 Okay, so what I want to know if you were 2326 02:00:10.399 --> 02:00:13.640 going to go to cash, Kate, If you were, what 2327 02:00:13.680 --> 02:00:14.800 would you be earning on it? 2328 02:00:17.000 --> 02:00:17.239 Well? 2329 02:00:19.039 --> 02:00:21.119 Yeah, I'm not sure. I mean, I have to look 2330 02:00:21.119 --> 02:00:24.640 at that and see because I don't know. 2331 02:00:24.680 --> 02:00:26.199 But I and here's another thing. 2332 02:00:26.479 --> 02:00:29.399 Here's another thing I found and I don't want to 2333 02:00:29.479 --> 02:00:33.960 mention any names. Some when we review portfolios, we found 2334 02:00:34.000 --> 02:00:37.159 that some people have gone to cash. And even though 2335 02:00:37.279 --> 02:00:40.399 it was not a bad return, I think it's a 2336 02:00:40.560 --> 02:00:45.880 lazy advisor who takes assets under management and just puts 2337 02:00:45.880 --> 02:00:47.600 them in cash, because Kate can. 2338 02:00:47.479 --> 02:00:48.800 Do that without anyone, right. 2339 02:00:49.399 --> 02:00:52.560 In other words, so do you have people that you're 2340 02:00:52.600 --> 02:00:54.239 paying an advisement fee? 2341 02:00:54.640 --> 02:00:58.199 And if so, then cash is worse? Makes sense? 2342 02:00:59.079 --> 02:01:00.800 Yeah, I hear what you're saying. 2343 02:01:01.520 --> 02:01:01.840 Yeah, so. 2344 02:01:03.520 --> 02:01:06.760 To avoid the volatility of the stock market, especially in 2345 02:01:07.079 --> 02:01:10.479 uncertain times, which you know we are okay always, but 2346 02:01:11.119 --> 02:01:16.000 you know, I'm just wondering if it's a portion of it. 2347 02:01:16.399 --> 02:01:19.399 Well, no, you won't go Are you doing it yourself 2348 02:01:19.520 --> 02:01:21.000 or do you have an advisor doing it? 2349 02:01:21.800 --> 02:01:22.800 We do have an advisor. 2350 02:01:22.960 --> 02:01:26.880 Yeah, okay, well, okay, if I was going to go 2351 02:01:26.880 --> 02:01:29.520 to cash, I would take it out of advisement because 2352 02:01:29.520 --> 02:01:31.000 you don't need to pay fees on it. 2353 02:01:32.960 --> 02:01:34.640 And incidentally, have a point on that. 2354 02:01:35.439 --> 02:01:38.199 Go ahead, Pat, just to let you know. 2355 02:01:38.279 --> 02:01:39.960 And I think it sets us apart a little bit 2356 02:01:40.079 --> 02:01:43.520 is that we can charge a fee independent of the 2357 02:01:43.560 --> 02:01:46.600 asset class, and so we would not build, for example, 2358 02:01:46.720 --> 02:01:50.359 on positions held in cash. Bonds would be different, equities 2359 02:01:50.399 --> 02:01:50.800 would be. 2360 02:01:50.960 --> 02:01:52.800 Yeah, that's what I'm trying to get at. 2361 02:01:52.840 --> 02:01:55.680 But I didn't do that right inside the portfolio. And 2362 02:01:55.720 --> 02:01:59.600 that's we can be you know, be surgical about the feed. 2363 02:01:59.640 --> 02:02:01.880 That's the time two different assets. 2364 02:02:02.119 --> 02:02:02.600 Yeh see. 2365 02:02:02.600 --> 02:02:04.920 We don't believe in charging a fee for something and 2366 02:02:05.000 --> 02:02:08.359 someone can do on their own or or it's a 2367 02:02:08.479 --> 02:02:11.279 it's a maintenance fee more than anything. But that's all 2368 02:02:11.319 --> 02:02:14.039 I'm saying. And kay, I promise you when people call 2369 02:02:14.119 --> 02:02:15.920 me for advice. I'm not trying to steal your business 2370 02:02:15.960 --> 02:02:17.479 or anything. But here's what I want you to do. 2371 02:02:17.520 --> 02:02:19.199 I want you to know what you're paying for what 2372 02:02:19.239 --> 02:02:22.039 you're paying, and if you're paying the same for everything, 2373 02:02:22.159 --> 02:02:24.720 that's not a good idea. Also, you want to make 2374 02:02:24.760 --> 02:02:27.920 sure that the guy that you call your investor or 2375 02:02:27.920 --> 02:02:30.760 the woman is truly your investor and they're not just 2376 02:02:30.880 --> 02:02:34.920 somebody who's working for a large firm. And basically the 2377 02:02:35.319 --> 02:02:38.199 large firm doing the investing doesn't know you. Now, if 2378 02:02:38.199 --> 02:02:41.079 it's totally self directed by you, that's a different story. 2379 02:02:41.159 --> 02:02:42.800 I got to take this break real quick. I'm Tom 2380 02:02:42.840 --> 02:02:55.640 Martino more coming right up. Hi, Tom Martino, your troubleshooter 2381 02:02:55.720 --> 02:02:58.520 three ozho three seven to one three talk seven one 2382 02:02:58.600 --> 02:02:59.920 three eight two five five. 2383 02:03:00.359 --> 02:03:03.239 So I got a text that says, basically. 2384 02:03:04.079 --> 02:03:08.920 I just need a few ETFs maybe or so I 2385 02:03:09.000 --> 02:03:12.199 need some retirement income. I don't need an advisor, and 2386 02:03:12.239 --> 02:03:15.880 I don't want to pay advisement fees. Okay, I understand 2387 02:03:15.880 --> 02:03:19.399 that completely, and I told him Pat, and I meant it. 2388 02:03:19.720 --> 02:03:23.479 I'm not kidding. You don't have to pay if you 2389 02:03:23.520 --> 02:03:25.800 want to do your own management. And you just need 2390 02:03:25.840 --> 02:03:28.560 advice here and there, and you want to ask questions. 2391 02:03:29.399 --> 02:03:33.720 We'll do that every day. I'm serious. Okay, I do 2392 02:03:33.800 --> 02:03:34.239 it anyway. 2393 02:03:34.239 --> 02:03:35.000 I'm on the radio. 2394 02:03:35.279 --> 02:03:40.159 I have experts all the time, and we always give advice. 2395 02:03:40.239 --> 02:03:45.239 I mean, it's not you don't understand something. Let me 2396 02:03:45.279 --> 02:03:51.199 explain this straight up. I've made my living. I'm seventy one, Okay, 2397 02:03:52.199 --> 02:03:57.039 I have thank God for that. I have a good base. 2398 02:03:57.159 --> 02:04:01.319 I have, I have what I need. Okay, So when 2399 02:04:01.319 --> 02:04:02.760 I tell you that, I'm not kidding. 2400 02:04:04.840 --> 02:04:05.920 You know, it's funny. 2401 02:04:06.279 --> 02:04:08.760 It's the hardest thing in the world is try to 2402 02:04:08.800 --> 02:04:12.239 explain to people you're not trying to get into their shorts, 2403 02:04:12.279 --> 02:04:14.760 you're not trying to get into their pockets. But but 2404 02:04:15.359 --> 02:04:18.359 you know, listen, if so this guy I told them, 2405 02:04:18.520 --> 02:04:20.680 you call us. If you're going to do your own 2406 02:04:20.680 --> 02:04:23.079 management all that. You just want advice on what to 2407 02:04:23.119 --> 02:04:24.680 do and how to do it and what we do. 2408 02:04:24.880 --> 02:04:29.920 We'll do it all day long, all day long, with nothing, nothing, 2409 02:04:30.520 --> 02:04:34.640 no strings attached. Again, if all I did was help 2410 02:04:34.680 --> 02:04:38.880 people get richer and not made a dime, you think 2411 02:04:38.920 --> 02:04:42.600 it's gonna do bad for me. It's building I don't 2412 02:04:42.600 --> 02:04:45.720 want to get into some to stuff that might offend 2413 02:04:45.720 --> 02:04:47.720 people who don't want to get into this, but it's 2414 02:04:47.760 --> 02:04:51.479 building for me other kinds of riches. Okay, that's the 2415 02:04:51.800 --> 02:04:53.840 that's the bottom line anyway. 2416 02:04:54.119 --> 02:04:58.000 So Dimitri has an update. I want to go too, 2417 02:04:58.079 --> 02:05:01.039 So Pat, I'll I'm gonna excuse you for a second there, 2418 02:05:01.239 --> 02:05:01.840 and we'll. 2419 02:05:01.640 --> 02:05:05.000 Go to Dmitri. Now, Dmitri, what is going? Let me 2420 02:05:05.119 --> 02:05:06.840 go to that wide What's what do you got, sir? 2421 02:05:08.439 --> 02:05:10.239 Oh, thank you for reminding me. 2422 02:05:10.399 --> 02:05:13.359 I'm so. I called Thompson Automotive and I had actually 2423 02:05:13.359 --> 02:05:14.039 a couple Yeah. 2424 02:05:14.119 --> 02:05:17.479 Let's explain this problem because it it really was crazy. 2425 02:05:17.640 --> 02:05:18.680 I mean, I don't like it. 2426 02:05:19.399 --> 02:05:24.800 She said her twenty nineteen Chrysler PACIFICA ninety seven thousand miles. 2427 02:05:25.159 --> 02:05:27.359 They put five thousand dollars into it with a head 2428 02:05:27.399 --> 02:05:29.640 gasket and she still had problems. They said, well, now 2429 02:05:29.680 --> 02:05:31.439 your engine's won. And that was three months later. Go 2430 02:05:31.439 --> 02:05:32.920 ahead real quick then, Okay. 2431 02:05:33.119 --> 02:05:35.479 So I had a couple of conversations with Christy over there, 2432 02:05:35.479 --> 02:05:38.840 who's very forthcoming, very knowledgeable, and it is totally fully 2433 02:05:38.840 --> 02:05:41.760 briefed on this matter. She's been dealing with a consumer 2434 02:05:41.800 --> 02:05:44.760 this whole time. Yeah, so the story that I got 2435 02:05:44.760 --> 02:05:48.279 from Christy, and I tend to believe her is very 2436 02:05:48.279 --> 02:05:50.720 different from what we got from the callers. So, first 2437 02:05:50.720 --> 02:05:54.039 of all, the van is ready, it's it's been repaired 2438 02:05:54.039 --> 02:05:55.039 and it's ready to drive on. 2439 02:05:55.159 --> 02:05:57.000 Yeah, but they want her to pay for a new engine. 2440 02:05:57.159 --> 02:05:58.920 No, So here's what happened, all. 2441 02:05:58.880 --> 02:06:00.199 Right, hold on, I got to take there. 2442 02:06:00.359 --> 02:06:03.039 I want you a longer story. Well, we deserve that 2443 02:06:03.119 --> 02:06:06.319 they deserve, Thompson Auto deserves to be heard. Then I think, okay, 2444 02:06:06.359 --> 02:06:07.760 we got more coming right after this. 2445 02:06:13.479 --> 02:06:15.800 Hey, I'm Tom Martino, three oh three, seven to one 2446 02:06:15.840 --> 02:06:16.600 three talk okay. 2447 02:06:16.600 --> 02:06:20.960 So Dimitri, so this this place. She took it to Thompson. 2448 02:06:21.079 --> 02:06:23.960 She said they did the head gas hit for five grand. 2449 02:06:24.319 --> 02:06:25.880 Then they said, by. 2450 02:06:25.720 --> 02:06:29.840 The way, you know, uh, you need a new engine. 2451 02:06:29.880 --> 02:06:31.159 So what's the real story here? 2452 02:06:31.960 --> 02:06:36.000 So they fixed it and it ran for a couple 2453 02:06:36.000 --> 02:06:38.600 of more months until it developed the same head gasket 2454 02:06:38.640 --> 02:06:41.319 issue in the same cylinder in August. The car went 2455 02:06:41.359 --> 02:06:44.399 in in August and with the intention of making a 2456 02:06:44.439 --> 02:06:47.520 warranty claim. When Thompson tore down that engine, what they 2457 02:06:47.640 --> 02:06:50.760 saw was not only did the head gasket fail on 2458 02:06:50.800 --> 02:06:53.840 the same cylinder, but this time they observed the cylinder 2459 02:06:53.880 --> 02:06:57.119 wall scratching, and as you know, that's a ruin. So 2460 02:06:57.159 --> 02:07:00.680 what do they think, Well, they well, the piston was bad. 2461 02:07:01.000 --> 02:07:01.319 Was bad? 2462 02:07:01.439 --> 02:07:02.520 Did they say she did it? 2463 02:07:02.920 --> 02:07:04.960 No, nobody knows. 2464 02:07:04.800 --> 02:07:05.680 What they're saying. 2465 02:07:05.800 --> 02:07:08.359 They didn't do it, Okay, right, because it's not a consequence. 2466 02:07:08.439 --> 02:07:10.439 So they fixed the head gasket. 2467 02:07:10.159 --> 02:07:12.800 They replaced, well, they had to do more than that. 2468 02:07:13.439 --> 02:07:17.079 They installed another They happen to have the same kind 2469 02:07:17.119 --> 02:07:22.239 of engine, and so they used they pulled a used 2470 02:07:22.319 --> 02:07:25.399 piston rod and the piston out of that installed it 2471 02:07:25.479 --> 02:07:29.039 for her. What are they charging, Well, the whole shebang 2472 02:07:29.159 --> 02:07:32.880 came to just twenty seven hundred dollars and it's ready 2473 02:07:32.920 --> 02:07:34.079 to drive away, cake, And. 2474 02:07:34.079 --> 02:07:36.439 So the original drop of five this is twenty seven. 2475 02:07:36.520 --> 02:07:38.319 She said it was going to be another six grand. 2476 02:07:38.359 --> 02:07:38.680 It's not. 2477 02:07:39.079 --> 02:07:41.159 Well, if she wanted to buy a new engine, it 2478 02:07:41.199 --> 02:07:43.960 probably would, okay, but it's drivable right now. 2479 02:07:44.000 --> 02:07:46.119 So you believe then that they didn't cause this and 2480 02:07:46.159 --> 02:07:48.359 that it's a good deal. And it's twenty seven hundred 2481 02:07:48.399 --> 02:07:49.039 for what they did. 2482 02:07:49.159 --> 02:07:51.039 Oh yeah, you have to take apart at the bottom 2483 02:07:51.079 --> 02:07:52.560 part of the engine, all right, place. 2484 02:07:52.960 --> 02:07:55.119 I we got to run. We're out of time. Don't 2485 02:07:55.159 --> 02:07:58.800 forget folks. Whatever you heard you can find on the podcast. 2486 02:07:58.880 --> 02:08:03.079 You can also text me at three oh three seven 2487 02:08:03.159 --> 02:08:05.239 seven or call us three O three seven seven one 2488 02:08:05.359 --> 02:08:06.840 help for any information