WEBVTT 1 00:00:05.400 --> 00:00:13.720 Ripped up so you don't have to come run in 2 00:00:14.080 --> 00:00:18.600 sustas as you can. Shooter's gonna help come. 3 00:00:19.160 --> 00:00:25.719 Man Dix is the Troubleshooter Show. No Tom Martine, Okay. 4 00:00:25.480 --> 00:00:29.079 I'm Tom Martino. Welcome to the show. Three oh three 5 00:00:29.120 --> 00:00:32.320 seven one three talk seven one three eight two five five. 6 00:00:32.799 --> 00:00:34.799 If I go to a wide shot here, you're gonna 7 00:00:34.840 --> 00:00:40.600 see Nick with me with renew home Innovations dot Com. 8 00:00:40.640 --> 00:00:43.560 This hour brought to you by renew home Innovations dot Com. 9 00:00:43.799 --> 00:00:46.600 The most beautiful walking showers you ever want to see. 10 00:00:46.640 --> 00:00:47.399 That's what I've said. 11 00:00:47.679 --> 00:00:49.439 I've said it every day on the show when I 12 00:00:49.479 --> 00:00:55.359 promote them. They're just beautiful. You cannot you absolutely cannot 13 00:00:56.159 --> 00:01:00.240 visualize in your head the beauty of sheet porcelain. One 14 00:01:00.280 --> 00:01:03.799 of the only people doing that sheet porcelain because it's 15 00:01:04.159 --> 00:01:07.680 it's hard to work with no maintenance, zero maintenance. It's 16 00:01:07.719 --> 00:01:11.680 a lifetime shower, Nick, Isn't it easy to say it's 17 00:01:11.680 --> 00:01:13.000 a lifetime shower for sure? 18 00:01:13.200 --> 00:01:13.280 Oh? 19 00:01:13.319 --> 00:01:14.359 Absolute, one hundred percent. 20 00:01:14.439 --> 00:01:16.879 You'll never have to do your shower again and the 21 00:01:16.959 --> 00:01:18.120 look will be timeless. 22 00:01:18.359 --> 00:01:23.040 Oh how are the colors? You know? 23 00:01:23.040 --> 00:01:26.040 Pretty much any pattern you can imagine of a natural stone. 24 00:01:26.879 --> 00:01:30.200 They have fifty different styles of selections of products. 25 00:01:30.239 --> 00:01:33.760 So okay, wonderful. Now we're going to be talking about 26 00:01:33.840 --> 00:01:37.640 that and more coming up. One thing that came out 27 00:01:37.879 --> 00:01:41.159 was a general study. I'm getting back into health now. Listen, 28 00:01:41.480 --> 00:01:45.040 you guys all know you guys listening. No, I'm going 29 00:01:45.079 --> 00:01:47.680 through a battle with cancer. I should say, well, I 30 00:01:47.719 --> 00:01:50.400 could properly say I went through a battle of cancer 31 00:01:50.400 --> 00:01:52.519 and now I'm on the downward side. It was one 32 00:01:52.640 --> 00:01:57.519 hundred percent removed, which is very, very very rare. 33 00:01:57.840 --> 00:01:59.200 With pancreatic cancer. 34 00:01:59.319 --> 00:02:02.719 And all my brothers and sisters who have pancreatic cancer, 35 00:02:03.480 --> 00:02:05.640 I hope you can have a great outcome. 36 00:02:06.560 --> 00:02:09.360 That the statistics are there. 37 00:02:09.400 --> 00:02:12.759 Basically ninety seven percent of the time, it's not so 38 00:02:12.879 --> 00:02:18.840 good because it's discovered after it already has metastasized, and 39 00:02:19.159 --> 00:02:19.840 mine was not. 40 00:02:20.680 --> 00:02:22.400 And so I got to remove. Why am I bringing 41 00:02:22.400 --> 00:02:23.479 all this up? Well? 42 00:02:23.639 --> 00:02:26.759 I felt kind of guilty talking about health things on 43 00:02:26.800 --> 00:02:29.120 this show. I thought, you know, Tom, you brag about 44 00:02:29.159 --> 00:02:35.520 your supplements, your purified water, your exercise regimen and building 45 00:02:35.599 --> 00:02:38.719 up your immune system, and here you go, a slap 46 00:02:38.759 --> 00:02:41.039 in the face, you get pancreatic cancer. 47 00:02:41.039 --> 00:02:42.680 Who are you to give health advice. 48 00:02:43.520 --> 00:02:46.599 Well, then I started looking into it and realized I 49 00:02:46.599 --> 00:02:49.520 didn't do anything wrong. It's not like I'm blamed for it. 50 00:02:49.960 --> 00:02:54.639 So no matter what all of the docs said. One 51 00:02:54.680 --> 00:02:57.120 of the reasons I'm faring so well and doing so 52 00:02:57.240 --> 00:03:01.199 well under the I went through surgery very well about 53 00:03:01.240 --> 00:03:04.840 six or seven weeks ago, and everything is because of my. 54 00:03:06.680 --> 00:03:09.319 Condition. So here's what I'm saying. 55 00:03:09.680 --> 00:03:13.120 It never hurts, never ever ever hurts to be in 56 00:03:13.199 --> 00:03:16.439 great condition. And I will be talking about some health 57 00:03:16.439 --> 00:03:20.560 stuff going forward again. And one of the things I 58 00:03:20.599 --> 00:03:23.159 wanted to let you know, there's two things I wanted 59 00:03:23.159 --> 00:03:24.840 to talk about. 60 00:03:25.039 --> 00:03:25.719 Sunscreen. 61 00:03:26.120 --> 00:03:30.159 There was a massive study on sunscreen and this organization 62 00:03:30.280 --> 00:03:34.159 has come out with some really really good, really good 63 00:03:34.240 --> 00:03:37.360 recommendations on sunscreen. So later in the show we have time, 64 00:03:37.360 --> 00:03:40.840 I'll go over that not all sunscreen is good and 65 00:03:40.879 --> 00:03:42.960 you can't just go by that SPF. 66 00:03:43.000 --> 00:03:43.439 You can't. 67 00:03:43.960 --> 00:03:46.719 There's so much more to it. And then I want 68 00:03:46.759 --> 00:03:51.199 to talk about inflammation. You know, when we think about inflammation, 69 00:03:51.240 --> 00:03:53.639 we think about a sprain on our muscle or joint 70 00:03:53.960 --> 00:03:56.759 or maybe you know inflammation, that's what it is, right, 71 00:03:57.319 --> 00:04:01.439 What you don't realize is systemically as an organism, we 72 00:04:01.520 --> 00:04:08.400 can experience systemic inflammation, which is probably the number one 73 00:04:08.479 --> 00:04:09.599 cause of all disease. 74 00:04:10.479 --> 00:04:12.319 So we might get to that. Not might. 75 00:04:12.439 --> 00:04:13.960 I'm going to try to get to that later on, 76 00:04:14.199 --> 00:04:16.240 but I want to go to the phones now. Phones 77 00:04:16.319 --> 00:04:19.560 always take priority, and then if you have any questions 78 00:04:19.560 --> 00:04:22.240 for Nick, we'll talk to Nick about a renew Home 79 00:04:22.240 --> 00:04:27.920 Innovations dot Com. Tony, you have a warranty issue, and 80 00:04:27.959 --> 00:04:30.480 I'm told to check my email, so I'm going to 81 00:04:30.560 --> 00:04:36.519 check my email and talk about it. So here's your email, 82 00:04:37.160 --> 00:04:41.079 and you have an issue that we were very puzzled about. 83 00:04:41.600 --> 00:04:45.639 You said you bought a used car, and I think 84 00:04:45.680 --> 00:04:48.759 we were a little weirded about the warranty. 85 00:04:48.920 --> 00:04:51.839 Can you recap your problem for us, sir? 86 00:04:52.959 --> 00:04:55.879 Yeah, So I ended up they talked me to get 87 00:04:55.879 --> 00:04:57.240 into one of those warranties. 88 00:04:57.680 --> 00:04:59.839 Yeah, and I didn't. 89 00:05:00.120 --> 00:05:02.439 It doesn't say nothing about rideshare on it, but I 90 00:05:02.439 --> 00:05:03.680 guess it falls under. 91 00:05:03.600 --> 00:05:05.920 Like, oh, okay, okay, that's what it was. 92 00:05:06.000 --> 00:05:08.839 It isn't it part time for I was doing rideshare 93 00:05:08.920 --> 00:05:11.040 life a few times on the weekends and stuff. 94 00:05:12.199 --> 00:05:15.399 So you had a problem, took it in. You had 95 00:05:15.399 --> 00:05:17.759 a problem. How did they find out you had where 96 00:05:17.800 --> 00:05:18.720 you did ride share. 97 00:05:19.560 --> 00:05:20.879 The sticker was in the window. 98 00:05:22.519 --> 00:05:24.720 So yeah, they never leave those stickers. 99 00:05:24.800 --> 00:05:29.399 And they immediately latched onto that, didn't They immediately they. 100 00:05:29.279 --> 00:05:30.920 Take pictures of it and everything. 101 00:05:30.959 --> 00:05:34.240 Because when they they filled out their paperwork on that 102 00:05:34.319 --> 00:05:37.160 side and they said why they were denying it, it 103 00:05:37.319 --> 00:05:39.600 said for ridesharing that and had. 104 00:05:39.319 --> 00:05:40.839 You know I could make the argument. 105 00:05:41.519 --> 00:05:44.480 I could make the argument that people take better care 106 00:05:44.519 --> 00:05:46.399 of their cars on ride share. 107 00:05:47.519 --> 00:05:51.199 I'll bet you get your oil changed all the time. Yes, no, maybe, yeah, 108 00:05:51.319 --> 00:05:51.680 And I. 109 00:05:51.639 --> 00:05:54.279 Mean I keep the inside imactivate for this because you 110 00:05:54.319 --> 00:05:57.920 got passengers. I wash it every couple of days. I 111 00:05:57.959 --> 00:06:00.759 mean when I was doing that stuff, I'm my. 112 00:06:00.800 --> 00:06:01.879 Car was clane. 113 00:06:02.000 --> 00:06:05.720 I mean, so I look through this warranty and there 114 00:06:05.800 --> 00:06:10.759 are some truly damning clauses here that get them out 115 00:06:10.800 --> 00:06:16.560 of it. Commercial the general term commercial use. No one 116 00:06:16.600 --> 00:06:20.560 can argue this. It's a commercially used vehicle, right, that's 117 00:06:20.639 --> 00:06:24.600 number one. But they go on to talk about something 118 00:06:24.680 --> 00:06:26.439 like taxi service or something. 119 00:06:27.040 --> 00:06:27.839 I looked at it. 120 00:06:27.879 --> 00:06:32.040 I don't have it highlighted, but I think they're pretty 121 00:06:32.040 --> 00:06:35.040 well covered rejecting your claim. Now, do I think it's 122 00:06:35.120 --> 00:06:40.480 fair no, you you know, I don't see anything you'd 123 00:06:40.480 --> 00:06:43.759 be doing with rideshare that would violate terms of use 124 00:06:43.920 --> 00:06:47.120 other than you're doing it okay. In other words, there's 125 00:06:47.160 --> 00:06:50.519 nothing specific they can say. It would be different if 126 00:06:50.519 --> 00:06:54.040 you were racing this car or you know, using it 127 00:06:54.079 --> 00:06:58.000 for something weird. All you're doing is riding around and 128 00:06:58.079 --> 00:07:00.439 maybe you have a few more miles, but they have 129 00:07:00.480 --> 00:07:04.879 a mileage limitation, and I just I think it's unfair. 130 00:07:05.519 --> 00:07:09.879 But many they have themselves covered. So my question, oh 131 00:07:10.040 --> 00:07:11.439 go ahead, I'm sorry. 132 00:07:11.759 --> 00:07:15.240 Well that part I understand. I was the one who violated, 133 00:07:15.639 --> 00:07:19.160 and I said, all right, that's fine, but on my thing. 134 00:07:20.360 --> 00:07:22.959 So since they declined it, I figured, right, did the 135 00:07:23.000 --> 00:07:24.519 contractor exactly? 136 00:07:24.759 --> 00:07:25.800 And get your money back? 137 00:07:25.839 --> 00:07:26.480 My money back? 138 00:07:26.920 --> 00:07:28.319 Right, I agree with you. 139 00:07:29.199 --> 00:07:31.439 So here, okay, if you're not going to cover me, 140 00:07:31.839 --> 00:07:34.959 then give my money back. And this is where I 141 00:07:35.199 --> 00:07:38.279 see nothing that says you can't get your money back. 142 00:07:38.480 --> 00:07:38.800 Nothing. 143 00:07:40.000 --> 00:07:40.160 Yeah. 144 00:07:40.199 --> 00:07:42.319 And when I talked to the guy at the because 145 00:07:42.600 --> 00:07:44.279 I talked to the guy, he's like, oh, you got 146 00:07:44.279 --> 00:07:47.720 to talk to your financer whoever you know I bought 147 00:07:47.720 --> 00:07:49.839 the car from. So I talked to that finance guy 148 00:07:49.839 --> 00:07:50.600 and he goes, oh. 149 00:07:50.480 --> 00:07:50.879 They don't. 150 00:07:51.360 --> 00:07:52.079 They don't do that. 151 00:07:52.120 --> 00:07:55.399 They don't get refunds in this and that. Well funny 152 00:07:55.439 --> 00:07:58.240 about that is, so when I talked to. 153 00:07:58.279 --> 00:08:00.879 You guys the other day, there is kind. 154 00:08:00.720 --> 00:08:05.279 Of a misunderstanding on how the warranty mileage worked because 155 00:08:05.439 --> 00:08:07.240 they were saying, because I was telling you guys, it 156 00:08:07.319 --> 00:08:10.560 was one hundred and fifty thousand eleven per quarantine, and 157 00:08:10.600 --> 00:08:13.160 they're like, well, what do you at? And I met 158 00:08:13.160 --> 00:08:16.040 like one hundred and thirty seven. But when I talked 159 00:08:16.040 --> 00:08:19.079 to the guy yesterday, I told him, I go, you know, 160 00:08:19.240 --> 00:08:24.000 how's that mileage work? So the mileage on the warranty 161 00:08:24.160 --> 00:08:28.120 starts when I bought the car, So it does it's 162 00:08:28.120 --> 00:08:32.000 one hundred and fifty thousand mile warranty plus what was 163 00:08:32.039 --> 00:08:34.759 ever on the car, so it's not up to one 164 00:08:34.840 --> 00:08:37.759 hundred and fifty thousand miles. It's one hundred and fifty 165 00:08:37.799 --> 00:08:39.720 thousand miles from when I bought the car. 166 00:08:39.960 --> 00:08:42.360 Well, you know a lot of those and I want 167 00:08:42.399 --> 00:08:44.440 to I want to tell people to be very careful 168 00:08:44.480 --> 00:08:48.080 because a lot of those warranties are tricky. Some of 169 00:08:48.120 --> 00:08:50.639 them go back to what's called the in service date, 170 00:08:50.799 --> 00:08:54.120 honest to goodness, meaning if a car was put into service, 171 00:08:54.200 --> 00:08:58.679 let's say in twenty twenty two, and it's now twenty 172 00:08:58.759 --> 00:09:02.720 twenty five. There are three years of in service already, 173 00:09:02.960 --> 00:09:05.360 so if you get a five year warranty, you're actually 174 00:09:05.360 --> 00:09:08.120 only getting two years because they go back to the 175 00:09:08.159 --> 00:09:11.480 in service date. Others start from the date that you 176 00:09:11.559 --> 00:09:14.480 buy the warranty, but they don't all do that. Some 177 00:09:14.600 --> 00:09:18.559 go arbitrarily to a number period. But you say, yours 178 00:09:18.639 --> 00:09:21.679 goes from the day you bought it plus one hundred 179 00:09:21.679 --> 00:09:25.759 and fifty. Here's the deal. Whatever it is, it's not 180 00:09:25.799 --> 00:09:28.480 going to cover you. So I believe you're doing a 181 00:09:28.519 --> 00:09:32.120 refund since you can't use it, you never could have 182 00:09:32.240 --> 00:09:35.519 used it. I think we're going to shoot for a refund. 183 00:09:35.879 --> 00:09:38.519 That's what I want to do. I want to pressure them. 184 00:09:38.879 --> 00:09:43.519 There's no reason now now listen, I'll give them. They 185 00:09:43.600 --> 00:09:48.279 have the right, they have the total right to disclaim 186 00:09:48.320 --> 00:09:52.480 this and say commercial use. But I don't believe that 187 00:09:52.559 --> 00:09:58.440 they can be unjustly enriched by just keeping your money. 188 00:09:58.559 --> 00:10:00.559 Yeah, and when I talked to the guy Yeah yesterday, 189 00:10:01.000 --> 00:10:03.519 it was funny because as soon as I mentioned your 190 00:10:03.639 --> 00:10:06.639 name in your show, because I telling him, yeah, you know, 191 00:10:06.720 --> 00:10:09.080 I'm sending them over a copy of my contract. 192 00:10:09.200 --> 00:10:09.600 Yeah. 193 00:10:09.679 --> 00:10:13.799 Yeah, it changed his story a little bit, and he's my, Oh, well, 194 00:10:13.879 --> 00:10:16.879 let me send you this paperwork to fill out. And 195 00:10:16.919 --> 00:10:18.759 then I still got to deal with my manager to 196 00:10:18.759 --> 00:10:19.879 see if they can help you. 197 00:10:20.840 --> 00:10:25.000 So, so where does this stand right now? Are they reconsidering? 198 00:10:25.960 --> 00:10:26.519 I think so? 199 00:10:26.720 --> 00:10:31.279 I sent the paperwork in okay, So I'm waiting to 200 00:10:31.320 --> 00:10:33.799 see you because he said he asked to get approval 201 00:10:33.879 --> 00:10:37.120 from his management because he's just a finance guy. 202 00:10:38.120 --> 00:10:39.600 Hey, bro, here's what I think. 203 00:10:40.120 --> 00:10:42.200 Here's what I think is going to happen now that 204 00:10:42.240 --> 00:10:45.320 we're on the Now that we're on this, I think 205 00:10:45.440 --> 00:10:47.679 I think you're going to get it. Let's here's what 206 00:10:47.679 --> 00:10:50.639 I'm going to do. I really appreciate you calling me 207 00:10:51.600 --> 00:10:54.600 and giving this update. I'm going to put you on hold. 208 00:10:54.720 --> 00:10:58.080 I'm going to mark this pending, and I am going 209 00:10:58.120 --> 00:11:01.440 to wait to hear. Let's give them a few days 210 00:11:01.879 --> 00:11:05.080 and hope they come to their senses. I'm Tom Martine 211 00:11:05.200 --> 00:11:08.320 three O three seven one three A two five five Denver, 212 00:11:08.440 --> 00:11:11.840 Regen dot com. By the way they do weight loss, 213 00:11:12.320 --> 00:11:17.600 they do regenerative therapy for joints and painful joints and 214 00:11:17.639 --> 00:11:24.279 tendons and they also do neuropathy treatment Denver Region all 215 00:11:24.320 --> 00:11:32.039 with stem cells genuine stem cells Denver Region dot com. 216 00:11:32.200 --> 00:11:34.840 Nick foxs us with us from renew Home Innovations dot com. 217 00:11:34.879 --> 00:11:36.639 I have one quick question, Nick. 218 00:11:37.360 --> 00:11:40.200 They want to know if you do more than porcelain, 219 00:11:40.200 --> 00:11:42.120 and I know you do, so if you had to 220 00:11:42.120 --> 00:11:44.120 sum up, what are the other what are the other 221 00:11:45.159 --> 00:11:46.919 materials you use for showers? 222 00:11:47.279 --> 00:11:51.159 So we have a we have a a wide variety 223 00:11:51.159 --> 00:11:53.559 of different products. Porcelain is obviously our favorite because we 224 00:11:53.600 --> 00:11:55.320 love the beauty and the way that. 225 00:11:55.320 --> 00:11:57.559 Well you do it as such a price that others 226 00:11:57.679 --> 00:11:59.240 charge for plastic. 227 00:11:59.440 --> 00:12:02.240 Very close, right, Yeah, yeah, it's it's pretty incredible, and 228 00:12:02.279 --> 00:12:05.159 that's just buying power, that's all. But you know a 229 00:12:05.200 --> 00:12:08.240 lot of customers still want tile, so on they do. Okay, 230 00:12:08.360 --> 00:12:11.480 we'll do a tile shower and then we have some 231 00:12:11.600 --> 00:12:13.440 other crush stone material problems. 232 00:12:13.440 --> 00:12:14.879 Someone asks about subway tile. 233 00:12:14.960 --> 00:12:17.919 I think it's those elongated they're kind of rectanglear and 234 00:12:17.960 --> 00:12:20.799 they're nice. They're usually white. They're really you know, and 235 00:12:20.840 --> 00:12:22.679 it comes from the New York subways. That's why they 236 00:12:22.679 --> 00:12:23.600 call it subway tile. 237 00:12:23.720 --> 00:12:24.960 Do you do those? Sure? 238 00:12:25.039 --> 00:12:25.240 Yeah? 239 00:12:25.320 --> 00:12:28.000 I mean that's actually a pretty popular when you are 240 00:12:28.039 --> 00:12:30.840 doing tile, and it's the look. And so there are 241 00:12:30.879 --> 00:12:33.360 products that have or mimic that type of look that 242 00:12:33.399 --> 00:12:36.519 we can actually install as well, which creates a somewhat 243 00:12:36.519 --> 00:12:38.080 of a zero maintenance type of product. 244 00:12:38.320 --> 00:12:42.360 One other person asks, doing an hour, can they move 245 00:12:42.399 --> 00:12:46.240 the shower? In other words, they have a tubs, they 246 00:12:46.240 --> 00:12:49.039 have what I call a shob, you know, the shower 247 00:12:49.080 --> 00:12:49.799 tub SHUBs. 248 00:12:49.840 --> 00:12:52.360 I hate them. Now can that be shifted a few 249 00:12:52.360 --> 00:12:53.200 feet left or right? 250 00:12:53.440 --> 00:12:56.080 Absolutely? Yeah, we can. We can play with the plumbing 251 00:12:56.080 --> 00:12:57.440 a little bit. We try to stay in a life 252 00:12:57.440 --> 00:12:59.639 for like setting just so that we can kind of 253 00:12:59.639 --> 00:13:03.399 minimum is the expense, but yes, it can absolutely be done. 254 00:13:03.679 --> 00:13:04.919 Okay, thank you very much. 255 00:13:05.799 --> 00:13:09.240 So Tony, I guess you got your marching orders and 256 00:13:09.320 --> 00:13:12.559 that wait a second, Oh yes, Mark and Tony, I'm 257 00:13:12.600 --> 00:13:15.799 reading his fidelity warranty right right. 258 00:13:16.440 --> 00:13:17.440 Do you have it there? 259 00:13:18.120 --> 00:13:18.360 Yeah? 260 00:13:18.360 --> 00:13:19.840 I do, and I did call it for it the 261 00:13:19.840 --> 00:13:21.559 other day. Let me let me pull it up here, 262 00:13:21.600 --> 00:13:23.279 go ahead, just pull it up real quick. 263 00:13:23.360 --> 00:13:24.279 I got it. I got it. 264 00:13:24.320 --> 00:13:29.279 And the first one is the m the certified pre 265 00:13:29.399 --> 00:13:32.960 owned vehicle. Scroll past that stuff and get down to 266 00:13:33.159 --> 00:13:37.879 like page four where it says in bold print limited warranty. 267 00:13:38.919 --> 00:13:41.679 Okay, I'm going to find it, but keep talking. 268 00:13:42.039 --> 00:13:45.759 The powertrain coverage under the limited warranty begins on the 269 00:13:45.840 --> 00:13:49.039 vehicle purchase date and expires according to the terms or 270 00:13:49.080 --> 00:13:53.440 the mileage of the plan indicated, whichever occurs first. Plan 271 00:13:53.639 --> 00:13:59.120 expiration is measured in term mileage from the manufacturer's original 272 00:13:59.519 --> 00:14:01.840 in CIRERVIS date in zero mid. 273 00:14:02.159 --> 00:14:04.559 Well, we were talking about before the in service date, 274 00:14:04.799 --> 00:14:07.200 so it does start at the in service date. 275 00:14:07.360 --> 00:14:09.679 Well, that's what it says. That's why I don't understand 276 00:14:09.679 --> 00:14:12.840 what Tony's saying. Tony, where where are you reading? Whatever 277 00:14:12.879 --> 00:14:13.600 you're reading? 278 00:14:14.039 --> 00:14:16.519 That's a good point mark. I did not see that. 279 00:14:18.279 --> 00:14:19.679 What page number did you say? 280 00:14:19.679 --> 00:14:22.480 It was like? What of eight? There is? 281 00:14:22.639 --> 00:14:24.799 Hold on, if I look over at this soon, look. 282 00:14:24.639 --> 00:14:26.679 At the bottom, it'll give you the page number. Yeah, 283 00:14:26.720 --> 00:14:31.039 I'm looking right here. That is page four. That is 284 00:14:31.080 --> 00:14:34.440 a good catch mark. In page four, Okay, I'm looking 285 00:14:34.480 --> 00:14:35.440 at it, page four. 286 00:14:35.879 --> 00:14:39.639 Look where it says right towards the top, limited warranty period. 287 00:14:40.879 --> 00:14:43.759 Yeah, I'm trying to find what you're looking at there, 288 00:14:43.799 --> 00:14:55.919 bro Okay, but anyway, one, two, okay, anyway, So it says, oh, 289 00:14:56.000 --> 00:14:59.000 the following bowld print appearing throughout this limited warranty. 290 00:14:59.320 --> 00:15:01.440 Yeah, keep going and down to where it says limited 291 00:15:01.480 --> 00:15:02.279 warranty period. 292 00:15:02.360 --> 00:15:07.120 Read it, okay, limited warranty period. The powertrain covered under 293 00:15:07.200 --> 00:15:11.159 this limited warranty begins on the vehicle purchase state and 294 00:15:11.240 --> 00:15:14.519 expires according to the term or mileage of the plan indicated, 295 00:15:14.720 --> 00:15:20.960 whichever occurs first. Plan expiration is measured in term mileage 296 00:15:21.360 --> 00:15:27.960 from the manufacturer's original in service date and zero miles. 297 00:15:28.440 --> 00:15:32.320 In other words, it wrote goes on, it even goes 298 00:15:32.360 --> 00:15:36.360 on further and says and not the vehicle purchase date 299 00:15:36.720 --> 00:15:41.240 and current odometer reading. So if no manufacturer's original in 300 00:15:41.399 --> 00:15:46.720 service date it can be determined, then blah blah blah blah. 301 00:15:46.840 --> 00:15:49.720 But Mark, you're absolutely right. It says that it goes 302 00:15:49.799 --> 00:15:52.000 back and this was what I was warning people before. 303 00:15:52.240 --> 00:15:54.600 It goes back to the in service date. So think 304 00:15:54.600 --> 00:15:57.080 about this. If you bought a car and you buy 305 00:15:57.080 --> 00:16:00.399 one hundred and fifty thousand mile warranty and it goes 306 00:16:00.440 --> 00:16:03.039 back to the original in service date and you got 307 00:16:03.080 --> 00:16:05.679 one hundred and forty thousand miles on it, you bought 308 00:16:05.720 --> 00:16:06.720 ten thousand miles. 309 00:16:06.919 --> 00:16:10.320 That's what exactly for over three thousand dollars. Yeah, and 310 00:16:10.279 --> 00:16:13.360 they do this all the time, Like on Hondis. It's 311 00:16:13.399 --> 00:16:18.919 even crazier. You buy like an extended three year warranty. Well, 312 00:16:18.960 --> 00:16:22.000 that three years is all covered by the manufacturers, bumper 313 00:16:22.080 --> 00:16:23.720 to bumper, you literally bought. 314 00:16:23.480 --> 00:16:28.600 Nothing, honest to god. I've said this before and warned 315 00:16:28.600 --> 00:16:32.320 people about it. So where did you get the impression 316 00:16:32.679 --> 00:16:35.120 he was just bragging about how it adds one hundred 317 00:16:35.159 --> 00:16:36.759 and fifty to his because. 318 00:16:36.480 --> 00:16:38.799 I've never seen one in my life where you can 319 00:16:38.840 --> 00:16:41.559 buy a vehicle at one hundred and thirty thousand miles 320 00:16:41.840 --> 00:16:45.200 and you have one hundred and fifty thousand additional that 321 00:16:45.279 --> 00:16:47.960 the transmission's going to break, the engine's going to break. 322 00:16:48.120 --> 00:16:49.679 That's why they don't sell them like that. 323 00:16:50.120 --> 00:16:53.159 So what gave you that impression? That's what I want 324 00:16:53.159 --> 00:16:57.200 to know. Let's is he back or if he's not there, 325 00:16:57.240 --> 00:17:00.159 we can't ask him. But he's got bad news. But 326 00:17:00.200 --> 00:17:03.879 in any case, if it never did cover the car, though, Mark, 327 00:17:04.240 --> 00:17:06.839 I don't see anything that says he can't get a refund. 328 00:17:07.359 --> 00:17:07.640 I don't know. 329 00:17:07.759 --> 00:17:10.119 I don't think well, I don't know about a full refund. 330 00:17:10.119 --> 00:17:13.160 He'd get whatever the pro ration is up to where 331 00:17:13.200 --> 00:17:17.799 they rejected the claim. So you know, whatever period or. 332 00:17:18.079 --> 00:17:21.000 Or he could make the argument Mark, he could make 333 00:17:21.039 --> 00:17:23.759 the argument that it was never covered. 334 00:17:23.880 --> 00:17:26.119 It never could have been covered, so there. 335 00:17:26.079 --> 00:17:28.759 Was no He's the one that broke the contract by 336 00:17:29.000 --> 00:17:32.519 driving uber or lyft. I don't think they broke the contract. 337 00:17:32.599 --> 00:17:32.920 He did. 338 00:17:33.359 --> 00:17:36.000 He bought it and said he would not. He knew 339 00:17:36.359 --> 00:17:38.720 in there it says you can't be a commercial vehicle 340 00:17:38.920 --> 00:17:40.400 and he decided to break it. 341 00:17:41.480 --> 00:17:41.759 Yeah. 342 00:17:41.839 --> 00:17:46.799 Man, I'm telling you in general, buying these warranties, they're 343 00:17:46.839 --> 00:17:47.640 not worth it. 344 00:17:48.039 --> 00:17:49.599 They're just not worth it. Folks. 345 00:17:49.920 --> 00:17:51.880 Now you got to have like an attorney look over 346 00:17:51.920 --> 00:17:54.160 the whole damn thing. They're all so damn tricky. 347 00:17:54.839 --> 00:17:58.920 Oh it becomes crazy. Somebody here, Nick wants to know 348 00:17:59.400 --> 00:18:01.039 can they make their rectangle shape? 349 00:18:01.079 --> 00:18:03.000 Can they make it more square? If they don't want 350 00:18:03.039 --> 00:18:04.279 to use the room. 351 00:18:04.759 --> 00:18:07.119 They What they want to do is take the tub 352 00:18:07.240 --> 00:18:11.279 shower combination and shrink it to a conventional shower. Now 353 00:18:11.400 --> 00:18:15.400 the word conventional is risky here because conventionally used to 354 00:18:15.440 --> 00:18:16.440 mean a square shower. 355 00:18:16.480 --> 00:18:18.119 But I think that's what they're talking about. 356 00:18:18.400 --> 00:18:19.039 Absolutely. 357 00:18:19.160 --> 00:18:21.440 In fact, that's probably one of the most common things 358 00:18:21.440 --> 00:18:24.240 that are happening is people are pulling out the tubs 359 00:18:24.240 --> 00:18:26.000 that don't get used in the first place. 360 00:18:25.960 --> 00:18:28.079 Right, and so they're conserving space a. 361 00:18:28.039 --> 00:18:31.000 Bit, yes, and making it more of a user friendly shower. 362 00:18:31.119 --> 00:18:35.400 This is Nick Foxy's with renew Home Innovations dot Com 363 00:18:35.440 --> 00:18:37.200 three h three nine zero four to two thousand. By 364 00:18:37.200 --> 00:18:39.839 the way, we got more on the Troubleshooter show your 365 00:18:39.920 --> 00:18:42.480 calls on any topic, question or complaint, and we're going 366 00:18:42.559 --> 00:18:45.200 to go over some health related issues that I've dug 367 00:18:45.279 --> 00:18:48.039 up that I think are really really important on inflammation. 368 00:18:48.240 --> 00:18:55.400 Right after this, Tom Martino here, listen. 369 00:18:55.440 --> 00:18:56.240 If you're looking for. 370 00:18:56.200 --> 00:19:00.920 A will, a simple quick will, or looking for a trust, 371 00:19:01.319 --> 00:19:05.119 or maybe creatively you're using an LLC, a family LLC 372 00:19:05.680 --> 00:19:08.839 like the Martino family LLC. You can do that through 373 00:19:08.920 --> 00:19:15.200 McKenzie law. He's really incredible. On state planning eight three 374 00:19:15.359 --> 00:19:20.079 three co plans, he's live and local. He has that number, 375 00:19:20.079 --> 00:19:24.359 but it is local eight three three co plans and 376 00:19:24.400 --> 00:19:28.359 it's coplans dot co. You should have an estate plan 377 00:19:28.480 --> 00:19:33.839 no matter what. There's no excuse not to. Now let's 378 00:19:33.880 --> 00:19:37.960 talk here, and what's really important I wanted to talk 379 00:19:38.000 --> 00:19:41.920 about is this case with Deputy Doc we were so 380 00:19:42.000 --> 00:19:45.559 mystified by it. So I'm going to go over just 381 00:19:45.680 --> 00:19:49.599 basically what it was. Somebody called in and said it 382 00:19:49.640 --> 00:19:52.880 was Dale and it was for his daughter down Then 383 00:19:53.200 --> 00:19:58.039 Dawn got on and she bought a twenty thirteen Jeep 384 00:19:58.079 --> 00:20:01.480 Grand Cherokee Unlimited. This is the same problem we get 385 00:20:01.480 --> 00:20:04.359 over and over and over again, and she bought the warranty. 386 00:20:04.920 --> 00:20:07.400 Long story, short light comes on. They say we're not 387 00:20:07.519 --> 00:20:12.559 covering it now. AutoNation towed it in two months ago, 388 00:20:13.319 --> 00:20:17.079 and she just wants to get it fixed and move on. 389 00:20:18.000 --> 00:20:21.599 They can't find the car, she said. She said, They 390 00:20:21.720 --> 00:20:24.680 told her the car is lost. No one knows where 391 00:20:24.720 --> 00:20:29.039 it is. Deputy Doc called yesterday three times, and three 392 00:20:29.079 --> 00:20:32.559 times he was hung up on and after being put 393 00:20:32.599 --> 00:20:35.440 on hold, he was pissed and said, I'm going to 394 00:20:35.519 --> 00:20:38.480 go there in the morning in person and ask about 395 00:20:38.559 --> 00:20:39.200 this car. 396 00:20:39.759 --> 00:20:41.519 So Deputy Doc take it away. 397 00:20:41.680 --> 00:20:45.240 Okay. So I went down there and finally I spoke 398 00:20:45.319 --> 00:20:49.039 to a man, a guy named Jacob in person who's 399 00:20:49.079 --> 00:20:54.359 in the sales department. But apparently there's two separate service places, 400 00:20:54.720 --> 00:20:59.079 one for the regular service and one for some other 401 00:20:59.160 --> 00:21:03.440 kind of service. He was very helpful. There's a secondary 402 00:21:03.519 --> 00:21:07.200 lot which is about a quarter mile away from their 403 00:21:07.240 --> 00:21:10.039 main store on a rapa hole road, so he was 404 00:21:10.079 --> 00:21:13.119 able to track down the fact that the car is 405 00:21:13.160 --> 00:21:19.039 in fact at their secondary lot. There are we finally 406 00:21:19.039 --> 00:21:22.599 found out who knows about what's going on, and it's 407 00:21:22.599 --> 00:21:26.119 the general sales manager. His name is Andy. He was 408 00:21:26.160 --> 00:21:30.519 not there Jacob, and I believe him is going to 409 00:21:30.559 --> 00:21:32.440 send him a note. I saw him write it down 410 00:21:32.799 --> 00:21:36.599 and have Andy called Dawn this morning and then we'll 411 00:21:36.640 --> 00:21:39.039 take it from there. But at least we know where. 412 00:21:38.799 --> 00:21:42.039 The car is good and maybe they can work something 413 00:21:42.079 --> 00:21:47.279 out with the warranty. Look, I don't know, like I said, 414 00:21:48.440 --> 00:21:50.119 if it's supposed to be covered or not. 415 00:21:50.839 --> 00:21:54.119 But what really bothers me is how many of these 416 00:21:54.160 --> 00:21:55.240 calls we get. 417 00:21:55.599 --> 00:21:59.279 Oh, incredible, it's incredible, and they all have to do 418 00:21:59.359 --> 00:22:02.920 with high mileage cars. People buy and then they buy 419 00:22:02.960 --> 00:22:07.559 an extended warranty and they're fat and happy, and what 420 00:22:07.720 --> 00:22:10.759 happens the extended warranty doesn't cover their problem. 421 00:22:11.079 --> 00:22:13.200 They call us and expect to get it covered. 422 00:22:14.319 --> 00:22:18.079 Not only is the extended warranty a stupid idea on 423 00:22:18.200 --> 00:22:21.680 high mileage cars, it's a waste of three or four 424 00:22:21.720 --> 00:22:26.480 thousand dollars. But it's a waste of time when you 425 00:22:26.559 --> 00:22:29.920 buy a car as is to expect any repairs. The 426 00:22:30.079 --> 00:22:33.759 only I tell people this all the time, buying a 427 00:22:33.799 --> 00:22:40.920 car as is means as is as is. There are 428 00:22:40.960 --> 00:22:46.519 no exceptions except if they literally found something, covered it up. 429 00:22:46.640 --> 00:22:48.799 And lied to you directly about it. 430 00:22:50.160 --> 00:22:52.880 If they said the transmission is great in this car 431 00:22:53.119 --> 00:22:56.519 and they did something to jury rig it to make 432 00:22:56.559 --> 00:22:59.559 it sound good during the time you were test driving. 433 00:22:59.839 --> 00:23:02.720 But why would you put yourself through the headache of 434 00:23:02.799 --> 00:23:05.960 trying to prove fraud when all you have to do 435 00:23:06.640 --> 00:23:09.480 is get it in writing what you expect and what 436 00:23:09.519 --> 00:23:13.920 you don't expect. So as is means as is? What 437 00:23:13.960 --> 00:23:16.480 does that mean? You should have the car checked out? 438 00:23:16.920 --> 00:23:20.839 Always have these cars checked out. It would be that simple. 439 00:23:21.400 --> 00:23:26.319 Check out the dang car, and then Kevin Caulkin over 440 00:23:26.359 --> 00:23:29.759 at shared an Autotech for one hundred and twenty bucks, 441 00:23:29.880 --> 00:23:34.759 we'll go through the used car. Now that's not a guarantee, 442 00:23:35.359 --> 00:23:39.039 you know. Still things can happen. So what's another good 443 00:23:39.400 --> 00:23:43.759 general rule. I'll tell you my general rule. Never ever 444 00:23:44.720 --> 00:23:53.599 ever buy a car with one hundred thousand miles or more. Never, never, never, 445 00:23:53.720 --> 00:23:57.400 Now Are there some gems? Yes, there are, Yes, there are. 446 00:23:58.119 --> 00:24:01.680 If Deputy D owned one and it's a Toyota, you 447 00:24:01.720 --> 00:24:04.359 can bet it's a gem. But I'm telling you they're 448 00:24:04.400 --> 00:24:07.359 few and far between. So the general rule of thumb 449 00:24:07.599 --> 00:24:10.079 is never buy a car. Now, listen, there's a little 450 00:24:10.119 --> 00:24:12.920 there's a little addition to this. Never buy a car 451 00:24:13.599 --> 00:24:17.279 with one hundred thousand miles or more, or that will 452 00:24:17.400 --> 00:24:22.880 reach more than one hundred thousand miles when you own it. 453 00:24:23.279 --> 00:24:28.400 So if you drive ten thousand a year and that's 454 00:24:28.599 --> 00:24:32.160 thirty thousand, don't buy a car with more than seventy 455 00:24:32.200 --> 00:24:36.839 thousand miles on it. I'm sorry it goes without saying. 456 00:24:37.720 --> 00:24:40.240 Ninety eight percent of all of our used car problems 457 00:24:40.480 --> 00:24:42.759 our cars that have more than one hundred thousand miles. 458 00:24:43.119 --> 00:24:44.400 Can everyone agree on that. 459 00:24:45.799 --> 00:24:46.440 Absolutely? 460 00:24:47.319 --> 00:24:51.839 Why would you take the chance to buy a car 461 00:24:52.319 --> 00:24:55.680 with that many miles? Now, some people say, Tom, it's 462 00:24:55.759 --> 00:24:58.920 because that's all I can afford and this, and this 463 00:24:58.960 --> 00:25:03.960 is where I make my Argum, take whatever cash you 464 00:25:04.039 --> 00:25:07.039 were going to do and put it down on a 465 00:25:07.079 --> 00:25:11.960 new car with a good warranty. I would suggest, if 466 00:25:12.000 --> 00:25:15.559 you're sensitive to monthly payments and you want to get 467 00:25:15.559 --> 00:25:19.279 a car that's relatively inexpensive but has a great warranty. 468 00:25:19.680 --> 00:25:21.720 You have Hyundai and you have Kia. 469 00:25:22.240 --> 00:25:24.880 Well, I would say in some of those leases. Now 470 00:25:24.880 --> 00:25:27.799 remember last Friday we were looking at those. I think 471 00:25:27.839 --> 00:25:29.160 it was a Nissan Leaf. 472 00:25:29.599 --> 00:25:30.640 Oh my god, like. 473 00:25:31.039 --> 00:25:32.319 Two hundred bucks a month. 474 00:25:32.440 --> 00:25:36.200 Man, I know it, and I don't know why so 475 00:25:36.359 --> 00:25:38.880 many people feel I just want to pay for it 476 00:25:38.960 --> 00:25:41.640 and get it over. And I keep bringing up this 477 00:25:41.759 --> 00:25:44.519 case a few years ago Mark where the woman said, no, 478 00:25:44.799 --> 00:25:45.400 she was paying. 479 00:25:45.440 --> 00:25:47.799 It was like forty six ninety five. She was buying 480 00:25:47.799 --> 00:25:50.240 a car because it's bought and paid for. I don't 481 00:25:50.279 --> 00:25:52.079 want to have to worry about it. And I said, 482 00:25:52.119 --> 00:25:54.799 take that forty six ninety five. You had found a 483 00:25:54.880 --> 00:25:58.640 deal back then on on on a Hunday. If she 484 00:25:58.720 --> 00:26:01.359 put that forty six ninety five, her payment would have 485 00:26:01.359 --> 00:26:03.079 been one hundred and thirty five dollars a month on 486 00:26:03.119 --> 00:26:05.400 a brand new car with a ten year warranty. As 487 00:26:05.440 --> 00:26:07.960 it turned out a couple of years later, she had 488 00:26:08.079 --> 00:26:11.240 ended up spending three times the forty six ninety five 489 00:26:11.279 --> 00:26:13.640 to keep that car running, whereas a new car she 490 00:26:13.640 --> 00:26:19.160 would have spent nothing. So please don't automatically look for 491 00:26:19.200 --> 00:26:24.039 an old used car. Don't consider a new car all 492 00:26:24.160 --> 00:26:28.039 in some circumstances or slightly used three O three seven 493 00:26:28.079 --> 00:26:29.960 to one three talks seven one three eight two five 494 00:26:30.039 --> 00:26:32.839 five one Clear Choice Garage Doors for your garage door 495 00:26:32.960 --> 00:26:35.799 needs all of them. They're great people and they offer 496 00:26:35.880 --> 00:26:38.559 twenty four to seven service. If you ever have a 497 00:26:38.599 --> 00:26:41.000 garage door jam at night and you can't close it 498 00:26:41.039 --> 00:26:45.240 and can't secure your house, it's one Clear Choice Doors 499 00:26:45.400 --> 00:26:54.240 dot Com. You're troubleshooter all right. Three oh three seven 500 00:26:54.319 --> 00:26:57.559 one three eight two five five. Nick Fox with us 501 00:26:57.599 --> 00:26:59.319 from renew Home Innovations dot com. 502 00:26:59.319 --> 00:27:02.559 I have a question. Someone wants to know how far 503 00:27:02.680 --> 00:27:05.960 outside of the shower area do you go with your 504 00:27:07.039 --> 00:27:10.279 with your renovation of a bath Do you do just 505 00:27:10.400 --> 00:27:12.359 the shower area? Is that your main thing? 506 00:27:12.759 --> 00:27:14.720 Well, we like to focus on the shower space, but 507 00:27:14.920 --> 00:27:17.279 ultimately we do complete bathroom models also, so. 508 00:27:17.240 --> 00:27:19.599 If someone says can you do this area or that area, 509 00:27:19.640 --> 00:27:23.160 you can do that too. So on that note, they 510 00:27:23.160 --> 00:27:24.920 want to know if you've ever done like a wains 511 00:27:24.960 --> 00:27:27.519 coating with the porcelain to carry on the shower. 512 00:27:27.720 --> 00:27:31.359 Absolutely, we, in fact, probably fifty percent of the customers 513 00:27:31.359 --> 00:27:34.559 that we do showers with will take some form of wainscoat, 514 00:27:34.640 --> 00:27:38.319 either around a tub like a free standing tub, or 515 00:27:38.359 --> 00:27:41.839 around a toilet, or just bringing it to connect to 516 00:27:42.359 --> 00:27:45.759 a vanity. So all the time, it's very popular and 517 00:27:45.799 --> 00:27:47.640 it actually completes the space. 518 00:27:47.799 --> 00:27:49.599 And this is real porcel Oh. 519 00:27:49.559 --> 00:27:51.200 Yes, it's absolutely stunning. 520 00:27:51.440 --> 00:27:51.759 How do this? 521 00:27:51.880 --> 00:27:55.640 So they must get this giant slab and cuts and 522 00:27:55.720 --> 00:27:56.960 cut sheets of it. 523 00:27:57.319 --> 00:28:00.839 So be a year ago you would have to have 524 00:28:00.920 --> 00:28:02.400 it cut in with. 525 00:28:02.400 --> 00:28:04.359 The CNC machine, which is you know, with. 526 00:28:04.240 --> 00:28:05.200 The water jack. 527 00:28:05.880 --> 00:28:08.880 Today we're able to fabricate ninety percent of everything we 528 00:28:08.960 --> 00:28:14.079 do in the driveway based off of some proprietary product 529 00:28:14.079 --> 00:28:15.160 that is built into the. 530 00:28:15.599 --> 00:28:17.880 So you can template and cut right there, right. 531 00:28:17.759 --> 00:28:18.279 In the field. 532 00:28:19.279 --> 00:28:22.279 Holy crap. So there's no mistake there. 533 00:28:22.400 --> 00:28:24.960 That's why it's we've been able to get our projects 534 00:28:25.000 --> 00:28:28.960 so much more affordable than say, using a fabrication firm. 535 00:28:30.079 --> 00:28:32.839 Oh, I get it. So you go there with raw material? 536 00:28:33.079 --> 00:28:33.480 Correct? 537 00:28:34.079 --> 00:28:34.400 Now? 538 00:28:34.720 --> 00:28:41.440 Does what about the sealing properties as an sea l 539 00:28:41.640 --> 00:28:46.079 ceiling from moisture water spots? How does porcelain hold up? 540 00:28:46.160 --> 00:28:48.839 Is it porous or is it pretty much? Or do 541 00:28:48.880 --> 00:28:49.880 you have to seal it? 542 00:28:50.519 --> 00:28:52.119 Does it? How does that work? It? 543 00:28:52.160 --> 00:28:53.960 Really is kind of one and done. I mean, if 544 00:28:54.319 --> 00:28:55.079 you do it correctly. 545 00:28:55.119 --> 00:28:57.559 I mean, so we seal the each panel, we install 546 00:28:57.599 --> 00:29:01.599 it with with all the proper material, yeah, the proper adhesives, 547 00:29:01.759 --> 00:29:04.000 and then we put in the ceilings around. 548 00:29:04.079 --> 00:29:07.640 The surface itself doesn't pick up water spotting and all that. 549 00:29:08.279 --> 00:29:12.039 It's impervious to moisture. Yeah, absolutely, we have no issues 550 00:29:12.079 --> 00:29:12.960 with moisture getting down. 551 00:29:13.000 --> 00:29:15.839 Now, they don't still make toilets out of porson right, 552 00:29:15.880 --> 00:29:16.960 that's too expensive? 553 00:29:17.000 --> 00:29:18.559 Do they still make porcelain toilets? 554 00:29:18.759 --> 00:29:19.160 They might? 555 00:29:19.400 --> 00:29:21.000 I mean, I mean, I don't know. I mean I 556 00:29:21.039 --> 00:29:22.440 was just curious more than anything. 557 00:29:22.480 --> 00:29:27.079 Some kind of stone Okay, Yeah, Now on the you 558 00:29:27.119 --> 00:29:31.839 answered how far outside the shower area can this be used? 559 00:29:32.079 --> 00:29:34.440 And I even hesitate to ask this for flooring? 560 00:29:35.119 --> 00:29:35.839 Absolutely? 561 00:29:36.240 --> 00:29:36.319 What? 562 00:29:36.839 --> 00:29:37.079 Yeah? 563 00:29:37.200 --> 00:29:40.000 No, we in fact, we did a shower recently which 564 00:29:40.039 --> 00:29:41.759 was about a twenty by twenty shower. 565 00:29:42.240 --> 00:29:42.920 Wait wait wait. 566 00:29:42.799 --> 00:29:49.359 Wait wait wait twenty by twenty shower twenty feet yes, 567 00:29:49.599 --> 00:29:51.319 by twenty feet correct? 568 00:29:51.880 --> 00:29:55.799 Yes, well why would it Mark twenty by twenty? Now? 569 00:29:55.839 --> 00:29:59.119 I thought Mark had the most giant shower I've seen recently. 570 00:30:00.000 --> 00:30:03.960 We've seen some ours is pretty big, man, but I've 571 00:30:03.960 --> 00:30:09.640 seen some that we've looked at out in Louisiana, Tom. 572 00:30:10.000 --> 00:30:13.000 I saw one that had a fireplace in it. A 573 00:30:13.240 --> 00:30:16.119 shower with a fireplace. 574 00:30:16.680 --> 00:30:18.519 You mean by like a glass panel so it could 575 00:30:18.559 --> 00:30:19.119 shine through. 576 00:30:19.559 --> 00:30:22.000 Yeah, a glass panel. So on one side of it 577 00:30:22.039 --> 00:30:24.759 is where the master bed would sit. On the other 578 00:30:24.880 --> 00:30:28.440 side was a shower that had to be at least 579 00:30:28.960 --> 00:30:33.720 twenty five by ten feet. I mean, mark was three 580 00:30:33.799 --> 00:30:36.440 hundred square foot shower. Beautiful. 581 00:30:36.559 --> 00:30:38.519 I had to guess crazy, if I had to guess 582 00:30:38.559 --> 00:30:40.480 your shower, is it like a ten by twelve? 583 00:30:41.480 --> 00:30:47.160 Uh, it's pretty good. Ours is probably like, uh man, 584 00:30:47.279 --> 00:30:50.839 I don't know, man, ten by ten by maybe five? 585 00:30:51.960 --> 00:30:55.279 Oh, I think it's bigger. I'll bet you it's more 586 00:30:55.359 --> 00:30:55.960 like ten by eight. 587 00:30:56.000 --> 00:30:59.400 But okay, so listen, So you don't you don't put 588 00:30:59.440 --> 00:31:02.440 in a shower where none was there, right, you don't 589 00:31:02.519 --> 00:31:04.440 literally rough in and do it or can you or 590 00:31:04.480 --> 00:31:06.160 can you sub out enough to do that? 591 00:31:07.000 --> 00:31:08.720 I mean we're licensed plumbers, so we can do it. 592 00:31:08.799 --> 00:31:12.000 Okay, Okay, so you're a real contractor. I get it. 593 00:31:12.039 --> 00:31:15.799 You don't just do shower conversions. But that's your forte. 594 00:31:15.880 --> 00:31:18.400 We love doing the shower spaces because we can create 595 00:31:18.400 --> 00:31:19.440 some incredible. 596 00:31:19.000 --> 00:31:20.640 And you can do them in two or three days. 597 00:31:20.799 --> 00:31:21.480 Absolutely. 598 00:31:21.559 --> 00:31:24.160 The bigger ones like Marx is going to take a 599 00:31:24.200 --> 00:31:27.000 little bit of time, of course, right but absolutely most 600 00:31:27.039 --> 00:31:29.440 of our showers can be done in a handful of days. 601 00:31:29.440 --> 00:31:31.920 Do you have any financing deals right now? Because financing 602 00:31:32.000 --> 00:31:34.359 is such a barrier for some people. 603 00:31:34.440 --> 00:31:36.559 I would tell you that probably seventy five to eighty 604 00:31:36.559 --> 00:31:39.680 percent of our customers take advantage of twelve months no payments, 605 00:31:39.680 --> 00:31:40.039 no interest. 606 00:31:40.119 --> 00:31:42.920 Wait a minute, you're still doing Wait a minute, you're 607 00:31:43.079 --> 00:31:45.839 still doing twelve months no interest. 608 00:31:46.039 --> 00:31:49.960 Absolutely, most of our customers take advantage of the financing 609 00:31:50.039 --> 00:31:53.400 because it allows the project to take place while we're there, 610 00:31:54.319 --> 00:31:56.440 get the project started, and then they can figure out 611 00:31:56.440 --> 00:31:58.039 how to come up with their own money on their 612 00:31:58.079 --> 00:31:58.559 own time. 613 00:31:59.359 --> 00:32:02.519 I just I mean, in today's world with interest, where 614 00:32:02.519 --> 00:32:04.759 they are, where it is and all that. Now, I 615 00:32:04.839 --> 00:32:08.720 find that incredible that you're doing no interest for a year. 616 00:32:09.079 --> 00:32:10.119 I mean, that's incredible. 617 00:32:10.240 --> 00:32:10.440 Yeah. 618 00:32:10.480 --> 00:32:12.839 Sometimes we'll run programs where it's even more, you know, 619 00:32:12.920 --> 00:32:16.400 eighteen sometimes twenty four, just depending on the time of season. 620 00:32:16.200 --> 00:32:17.680 So two or three days to get it in. 621 00:32:17.799 --> 00:32:19.720 You guys have a year to pay with no interest 622 00:32:20.200 --> 00:32:22.880 and no penalties or anything. You got to get it 623 00:32:22.880 --> 00:32:25.400 paid within the year, though, and that's that's the trick 624 00:32:25.480 --> 00:32:28.440 of course. Oh my god, is that the big giant shower. 625 00:32:28.640 --> 00:32:30.640 He's showing me a picture. If you send that to me, 626 00:32:30.640 --> 00:32:32.920 I'm gonna put it up on YouTube. If you send 627 00:32:32.920 --> 00:32:36.039 that to me, it's a twenty. 628 00:32:35.720 --> 00:32:39.279 By twenty shower. It's a whole freaking home, theater room 629 00:32:39.400 --> 00:32:41.039 or whatever. Anyway, we have. 630 00:32:41.000 --> 00:32:43.240 More coming up on The Troubleshooter Show, and we're going 631 00:32:43.319 --> 00:32:46.240 to talk health, and we're going to talk all kinds 632 00:32:46.240 --> 00:32:50.519 of issues near and dear to your heart and your pocketbook. 633 00:32:51.079 --> 00:32:54.440 At three oh three Martino three oh three six two 634 00:32:54.519 --> 00:32:57.000 seven eight four six six. 635 00:33:04.240 --> 00:33:13.359 Yea ripped up new need advice. 636 00:33:13.400 --> 00:33:17.519 So you don't help, we'll come running. 637 00:33:17.599 --> 00:33:18.880 As fast as the can. 638 00:33:20.160 --> 00:33:21.440 Shooter's gonna help. 639 00:33:21.720 --> 00:33:22.079 Come. 640 00:33:22.680 --> 00:33:27.799 Man Dix, is the Troubleshooter Show. No, Tom Martino. 641 00:33:28.880 --> 00:33:31.119 Hey, I'm Tom Martino. Welcome to the show. 642 00:33:31.200 --> 00:33:34.240 Three oh three seven one three talk seven one three 643 00:33:34.400 --> 00:33:35.440 A two five five. 644 00:33:35.519 --> 00:33:38.960 How are you doing? We are so happy that you 645 00:33:39.079 --> 00:33:39.720 can join us. 646 00:33:39.839 --> 00:33:41.839 And if you call that number three oh three Martino 647 00:33:41.880 --> 00:33:45.400 at works twenty four to seven. So if if we're 648 00:33:45.440 --> 00:33:48.920 not here on the air from ten am to two 649 00:33:48.960 --> 00:33:52.759 pm Mountain time. If we're not on the air, you 650 00:33:52.839 --> 00:33:54.519 can leave a message and we'll get you on the 651 00:33:54.599 --> 00:33:57.480 next show. And we love doing what we do for you. 652 00:33:57.559 --> 00:33:59.279 This hour brought to you by Frank Ran, the real 653 00:33:59.400 --> 00:34:04.400 estate man. Frank does an analysis. A lot of people think, well, 654 00:34:04.440 --> 00:34:07.440 what's that. They think it's like a drive bias. Not 655 00:34:08.199 --> 00:34:10.920 if you're looking to know what your house will sell for, 656 00:34:11.079 --> 00:34:15.440 and in this market, it's very difficult, very difficult to 657 00:34:16.079 --> 00:34:19.000 put a price on it because we have some homes 658 00:34:19.039 --> 00:34:21.880 in neighborhoods that are overpriced, some that are underpriced. Then 659 00:34:21.960 --> 00:34:26.159 we have some neighborhoods in themselves that are overpriced or underpriced. 660 00:34:26.719 --> 00:34:30.719 Then you have the dynamic of what's for sale in 661 00:34:31.239 --> 00:34:34.800 the area. Frank can look at all of these elements 662 00:34:35.519 --> 00:34:40.519 and then put together a really good it's not an app, 663 00:34:40.639 --> 00:34:42.400 I don't want to call it a prayer. A valuation 664 00:34:43.159 --> 00:34:45.880 of what he has seen and what he believes your 665 00:34:45.920 --> 00:34:50.079 house will bring for a sale. And that's invaluable before 666 00:34:50.119 --> 00:34:52.679 you list. What if you got ready to list a 667 00:34:52.719 --> 00:34:55.000 house and you decide to wait a minute, I can't 668 00:34:55.119 --> 00:34:58.639 settle for that. Then you find that out first. So 669 00:34:58.800 --> 00:35:03.920 Frank Ran the real estate man, completely free complementary valuation 670 00:35:04.159 --> 00:35:06.559 of your property three oh three. And it doesn't have 671 00:35:06.599 --> 00:35:08.440 to be your primary residence. It might be a rental 672 00:35:08.519 --> 00:35:11.360 or something three oh three nine two zero sixteen twenty two. 673 00:35:11.840 --> 00:35:14.039 By the way, speaking of rentals, you know, from time 674 00:35:14.119 --> 00:35:17.079 to time I speak about renting and being a landlord, right, 675 00:35:17.440 --> 00:35:20.519 and we talk about of course vestero turnkey. That's a 676 00:35:20.519 --> 00:35:22.760 whole different ball game. That's where you go to another 677 00:35:22.880 --> 00:35:26.480 market where it's promising. But those who have rentals, and 678 00:35:26.559 --> 00:35:28.679 I know Bo's one of them, I believe he has 679 00:35:28.719 --> 00:35:32.639 a number of rentals in the Denver area. I'm getting 680 00:35:32.719 --> 00:35:36.920 more and more texts and emails Bo from people who 681 00:35:37.079 --> 00:35:39.239 are sorry they ever got involved in Denver. 682 00:35:39.960 --> 00:35:44.800 Now, mind you, people have made money in Denver. You know, 683 00:35:44.960 --> 00:35:47.840 there was a time to buy, and now I believe 684 00:35:48.159 --> 00:35:49.079 is a time to sell. 685 00:35:49.199 --> 00:35:51.800 But that you know, I'm not the expert on buying 686 00:35:51.840 --> 00:35:55.159 and selling your rental property in Denver, but people are 687 00:35:55.239 --> 00:35:58.519 telling me Bo whenever we have on Brad O'Brien O'Brien 688 00:35:58.639 --> 00:36:01.800 Legal Services and we talk about navigating the tricky waters, 689 00:36:02.320 --> 00:36:06.119 you know, trying to preserve your rights as a landlord 690 00:36:07.000 --> 00:36:08.079 can be very difficult. 691 00:36:08.800 --> 00:36:11.079 You could end up with a tenant you can't get 692 00:36:11.199 --> 00:36:12.559 rid of. That's true. 693 00:36:12.760 --> 00:36:15.920 That's why I'm waiting for my lease is just the 694 00:36:16.039 --> 00:36:18.920 peter to run out, and then I'm going to I'm 695 00:36:18.960 --> 00:36:22.320 going to ten thirty one Amendo vest Era because you know, 696 00:36:22.400 --> 00:36:24.119 I just got a notice from City and County of 697 00:36:24.199 --> 00:36:26.239 Denver the other day. I failed to apply for my 698 00:36:26.360 --> 00:36:30.159 real estate license for one property and I was supposed 699 00:36:30.199 --> 00:36:33.320 to turn into paperwork Monday, and if I don't get 700 00:36:33.360 --> 00:36:35.719 it turned in, they're going to find me one thousand dollars. 701 00:36:36.639 --> 00:36:37.360 Explain to that. 702 00:36:38.159 --> 00:36:41.400 Explain that as far as the license, you need to 703 00:36:41.480 --> 00:36:43.519 be a rent So if you want to rent out 704 00:36:43.559 --> 00:36:45.960 your place, be a regular landlord. 705 00:36:46.159 --> 00:36:47.360 You have to have a license. 706 00:36:47.599 --> 00:36:49.800 Yes, it's some sort of they call it a real 707 00:36:49.920 --> 00:36:53.039 estate license, but it's really not. You want to sign 708 00:36:53.079 --> 00:36:56.719 a license for the landlord that had to be gives 709 00:36:57.239 --> 00:36:59.639 the landlord the ability to rent the property. 710 00:37:00.280 --> 00:37:00.960 There's a fee. 711 00:37:01.000 --> 00:37:03.039 I think it's like one hundred dollars a year, and 712 00:37:03.159 --> 00:37:07.119 then Denver sends somebody out to inspect the property, make 713 00:37:07.159 --> 00:37:10.159 sure it has fire extinguisher, smoke detectors and all it 714 00:37:10.320 --> 00:37:12.519 is is just a money grabb in my opinion, and 715 00:37:13.320 --> 00:37:13.840 what it does. 716 00:37:14.119 --> 00:37:17.000 I'm just going to pass the cost on to the 717 00:37:17.800 --> 00:37:20.000 on too, the tenant. But there's one I miss. 718 00:37:20.320 --> 00:37:23.960 So they're going to apparently if they're going to find 719 00:37:24.039 --> 00:37:26.880 me or take me to court, and no other county 720 00:37:27.800 --> 00:37:28.119 does it. 721 00:37:29.000 --> 00:37:30.960 Yeah, right, but little Toon is just Denver. 722 00:37:31.800 --> 00:37:31.960 Right. 723 00:37:32.559 --> 00:37:36.639 So here's the other thing, a one bedroom apartment. Right now, 724 00:37:37.280 --> 00:37:41.599 what do you think the the average price is for 725 00:37:41.719 --> 00:37:42.760 one bedroom a. 726 00:37:42.800 --> 00:37:46.880 One bedroom apartment? I would say it's around fifteen hundred. Nope, 727 00:37:47.039 --> 00:37:51.320 fifteen eight higher. Well then I'm looking at around two 728 00:37:51.400 --> 00:37:52.159 thousand dollars. 729 00:37:52.679 --> 00:37:56.199 Now you can find them for fifteen hundred, and you 730 00:37:56.280 --> 00:37:59.119 can find them for more. But you're going to average 731 00:37:59.119 --> 00:38:01.840 out about two grand a month for a one bedroom. 732 00:38:02.119 --> 00:38:03.599 I didn't know that too. 733 00:38:03.880 --> 00:38:05.039 I'm too inexpensive. 734 00:38:06.360 --> 00:38:08.360 Oh so what are you charging now? Do you have 735 00:38:08.440 --> 00:38:10.000 apartments or single family homes? 736 00:38:10.079 --> 00:38:15.199 I've got seven the eight single family homes and then 737 00:38:15.320 --> 00:38:21.000 have a small apartment building in downtown Denver and my 738 00:38:21.119 --> 00:38:24.960 two bedroom houses. I charge about eighteen to twenty two 739 00:38:25.039 --> 00:38:28.400 hundred a month. On the one bedroom apartment building, it's 740 00:38:28.480 --> 00:38:30.280 fifteen to sixteen hundred a month. 741 00:38:30.400 --> 00:38:31.840 No, no, and they're only full. 742 00:38:32.800 --> 00:38:36.119 I am told, I am told that some people are 743 00:38:36.199 --> 00:38:40.480 doing tricky things because apparently a lot of these rules 744 00:38:40.679 --> 00:38:44.480 kick in on a one year lease, and some people 745 00:38:44.559 --> 00:38:47.719 are making them three hundred and sixty four days or 746 00:38:47.760 --> 00:38:51.239 three hundred and sixty days and staying under the one 747 00:38:51.360 --> 00:38:55.599 year mark so they don't get harangued into these new requirements. 748 00:38:55.679 --> 00:38:56.320 Have you heard of that? 749 00:38:56.679 --> 00:39:01.800 No, Well, if you're a landlord, you're you're responsible for 750 00:39:01.920 --> 00:39:04.920 all of these new rules and regulations and licenses, whether 751 00:39:05.000 --> 00:39:05.199 you have. 752 00:39:05.280 --> 00:39:07.639 A tenant in them for one week or no. 753 00:39:07.800 --> 00:39:08.880 No, no, no, no no. 754 00:39:09.079 --> 00:39:11.440 The tenant's got to be in there a solid year. 755 00:39:12.079 --> 00:39:12.400 Uh bo. 756 00:39:12.599 --> 00:39:15.079 We've we've just had our guy on about that in 757 00:39:15.400 --> 00:39:19.840 order not to renew them, yeah to the lease, So 758 00:39:20.000 --> 00:39:21.840 we want to get around once they're there for a 759 00:39:21.960 --> 00:39:25.840 solid year, then you cannot cancel their lease. You have 760 00:39:26.039 --> 00:39:29.000 to renew it unless you're either selling the house or 761 00:39:29.079 --> 00:39:29.880 some other stuff. 762 00:39:30.440 --> 00:39:35.679 Yeah, or basically basically a one year lease basically put 763 00:39:35.760 --> 00:39:38.880 let's put it this way, a one year lease is 764 00:39:39.039 --> 00:39:44.800 reoccurring automatically unless you have just cause to get rid 765 00:39:44.840 --> 00:39:45.360 of the tenant. 766 00:39:45.840 --> 00:39:46.039 Yep. 767 00:39:46.239 --> 00:39:50.400 And that's just the way it is. What's amazing. Here's 768 00:39:50.440 --> 00:39:52.280 the other way you can get rid of people though. 769 00:39:52.400 --> 00:39:55.679 You can up the rent that's allowed to even though 770 00:39:56.320 --> 00:39:58.760 you know you can't say, okay, it's a million dollars. 771 00:39:58.840 --> 00:40:01.960 You can't go crazy, but you can definitely up the 772 00:40:02.039 --> 00:40:04.960 rent to where they'll probably move out right. 773 00:40:05.000 --> 00:40:09.679 You can, And again they do look at how much 774 00:40:09.719 --> 00:40:12.320 you up the rent. It cannot be what they call punitive. 775 00:40:12.719 --> 00:40:16.000 Now obviously that's up for grabs. You know, if someone says, 776 00:40:16.000 --> 00:40:18.079 wait a minute, you know you wanted to get rid 777 00:40:18.119 --> 00:40:18.519 of this guy. 778 00:40:18.639 --> 00:40:20.039 Now you're up in the rent too much. 779 00:40:21.199 --> 00:40:24.400 Again, I want to say this because I've been here 780 00:40:24.480 --> 00:40:27.679 forty five years. When I first came here renters, I 781 00:40:27.760 --> 00:40:30.840 would be so frustrated on this show. A renter would 782 00:40:30.880 --> 00:40:33.760 call and I'd say, there's nothing I can do for you. 783 00:40:33.760 --> 00:40:36.320 You don't have any rights. I mean there were no rights. 784 00:40:36.719 --> 00:40:39.599 I mean no rights at all except if you paid 785 00:40:39.639 --> 00:40:44.480 your rent you got private use of your premises. 786 00:40:44.880 --> 00:40:47.519 But there were no rights at all. 787 00:40:48.159 --> 00:40:51.320 And then all of a sudden things started swinging the 788 00:40:51.400 --> 00:40:53.800 other way, not all of a sudden, shouldn't say that slowly, 789 00:40:54.239 --> 00:40:56.559 And then all of a sudden, prior to COVID, it 790 00:40:56.679 --> 00:40:59.760 wasn't actually COVID, but prior to that, so many laws 791 00:40:59.800 --> 00:41:04.320 came into effect on the state level, and then Denver whatever, 792 00:41:04.519 --> 00:41:07.199 you know, they just amplifies that. Whatever the state is, 793 00:41:07.719 --> 00:41:12.159 Denver's always goes beyond that. So I've had people tell 794 00:41:12.239 --> 00:41:14.840 me they will never own a rental in Colorado again, 795 00:41:15.000 --> 00:41:17.159 never because it's too restrictive. 796 00:41:17.599 --> 00:41:20.199 When you buy a place and you get. 797 00:41:20.079 --> 00:41:23.639 Someone in there and basically you can't get rid of them. 798 00:41:23.840 --> 00:41:27.159 I mean you can, but it's not as easy as 799 00:41:27.199 --> 00:41:30.000 you think. So some people are not going to a 800 00:41:30.079 --> 00:41:32.760 year lease at all anymore because they don't want to 801 00:41:32.840 --> 00:41:36.960 have that just cause provision. The just cause provision is 802 00:41:37.079 --> 00:41:39.199 one of the ones that really bug people the most. 803 00:41:39.719 --> 00:41:42.800 You have to have a just or legal or or 804 00:41:43.039 --> 00:41:45.679 legal in their eye reason to get rid of people, 805 00:41:46.280 --> 00:41:49.159 and you know it's difficult. 806 00:41:49.679 --> 00:41:53.880 All all of this does is increase rent I mean, 807 00:41:53.960 --> 00:41:56.559 no matter how you look at you know, it doesn't help, right, No, 808 00:41:57.119 --> 00:42:00.320 I mean regulations drive up the price of thing. That's 809 00:42:00.440 --> 00:42:01.280 just how it works. 810 00:42:01.920 --> 00:42:04.840 Yeah, And originally, you know, they want to help renters, 811 00:42:05.199 --> 00:42:07.320 and then it gets to a point where it's hurting 812 00:42:07.400 --> 00:42:11.480 renters because people are like getting tired of it. And 813 00:42:11.760 --> 00:42:17.800 landlords are drying up. So anyway, that's it. So Bo's 814 00:42:17.800 --> 00:42:20.039 getting out of the business. He's saying, forget this crap. 815 00:42:20.119 --> 00:42:22.239 I'm not doing it anymore, and. 816 00:42:22.280 --> 00:42:25.320 I want to start raising the rent based on property taxes. 817 00:42:25.480 --> 00:42:27.639 I asked Brad O'Brien about that the other day. Is 818 00:42:28.000 --> 00:42:29.760 my property taxes have doubled? 819 00:42:30.079 --> 00:42:32.039 Yeah, you can do that, he said, you can put 820 00:42:32.119 --> 00:42:34.760 that in your lease basically like cam charge is in 821 00:42:34.880 --> 00:42:37.480 a commercial property and. 822 00:42:38.440 --> 00:42:39.280 Trash pickup too. 823 00:42:39.360 --> 00:42:41.360 Denver used to pay for all the trash picked up 824 00:42:41.400 --> 00:42:42.000 in our property. 825 00:42:42.119 --> 00:42:45.719 You know, that's the number one thing why rentsive skyrocketed. 826 00:42:45.880 --> 00:42:48.840 Just like Bo's talking about the property tax. We got 827 00:42:49.000 --> 00:42:50.519 so screwed on that deal. 828 00:42:50.880 --> 00:42:54.119 How people voted to get rid of the Gallagher Amendment right, 829 00:42:54.239 --> 00:42:57.840 That shows you how dumb the population of Denver is. 830 00:42:58.239 --> 00:42:59.920 No, I mean Colorado in general. 831 00:43:00.360 --> 00:43:04.559 I swear to you, you know, whatever your political persuasion, 832 00:43:04.760 --> 00:43:05.320 I don't care. 833 00:43:05.880 --> 00:43:09.519 But no one can argue. No one can argue that Denver. 834 00:43:09.440 --> 00:43:14.320 And Colorado are in good fiscal or financial shape. 835 00:43:14.559 --> 00:43:17.440 Did you guys see the video again in the last 836 00:43:17.599 --> 00:43:20.199 I don't know. In the last week, another a complex 837 00:43:20.800 --> 00:43:25.360 in Aurora, multiple people going door to door with I mean, 838 00:43:25.519 --> 00:43:27.800 like I don't know if they're fully automatic weapons. I 839 00:43:27.920 --> 00:43:32.000 know with aks ars and doing the shakedown. I mean, 840 00:43:32.159 --> 00:43:36.280 it's absolutely unbelievable what goes on in Denver and Aurora. 841 00:43:36.840 --> 00:43:39.239 Can somebody answer me a question too? And I really 842 00:43:39.320 --> 00:43:42.639 mean this, And again, you know, at seventy one years old, 843 00:43:42.719 --> 00:43:44.960 I was in the media for years and years in TV, 844 00:43:45.079 --> 00:43:48.440 and you could you could discount me as some grumpy 845 00:43:48.480 --> 00:43:49.679 old man, but I'm not. 846 00:43:50.320 --> 00:43:54.639 But I will say this, Is it my imagination? Or 847 00:43:55.079 --> 00:43:59.159 does Channel nine downplay that stuff? Do you get the 848 00:43:59.360 --> 00:44:01.360 I get the depression that Channel. 849 00:44:01.079 --> 00:44:05.320 Nine Kyle Clark, and you know what, God love him. 850 00:44:05.400 --> 00:44:08.760 I watch him almost every night because he drives me insane. 851 00:44:08.840 --> 00:44:12.119 But I do find him irritated almost like he's personally 852 00:44:12.239 --> 00:44:13.480 trying to drive me insane. 853 00:44:13.800 --> 00:44:18.079 But he is the lefty, left leftist. It's insane. Now, 854 00:44:18.320 --> 00:44:22.480 I don't think it's weird. I don't think they misreport 855 00:44:23.079 --> 00:44:25.039 or I don't think they I do. 856 00:44:25.199 --> 00:44:27.920 He was just talking about those apartments. Every time he 857 00:44:28.000 --> 00:44:33.400 talks about the original one, he downplays people with assault 858 00:44:33.519 --> 00:44:38.000 rifles from other countries shaking down people in Aurora. He 859 00:44:38.239 --> 00:44:41.159 downplays it like, oh it was a big national thing 860 00:44:41.239 --> 00:44:44.199 and that's why Trump game here. Well, my god, everybody 861 00:44:44.280 --> 00:44:44.960 saw the video. 862 00:44:45.920 --> 00:44:49.400 Yeah. I just think that nine in general, Channel nine 863 00:44:50.000 --> 00:44:56.840 downplays negative news if it reflects badly on the progressive agenda. 864 00:44:57.599 --> 00:45:01.119 I really believe that they have some kind of I 865 00:45:01.199 --> 00:45:04.079 don't even know if it's a conscious effort, but there 866 00:45:04.440 --> 00:45:09.760 it's almost like they downplay anything that would be negative 867 00:45:09.880 --> 00:45:15.360 against a liberal agenda, and they they they over exaggerate 868 00:45:15.840 --> 00:45:20.519 s newze stories that make conservatives look bad. I mean, 869 00:45:21.360 --> 00:45:23.679 and I wonder is this my imagination because it. 870 00:45:23.760 --> 00:45:27.400 Is not your imagination. Well, thank local reporter Tom for 871 00:45:27.519 --> 00:45:31.400 a local news station. They're incredibly leaning one direction. 872 00:45:32.039 --> 00:45:34.480 Okay, we have more coming up on the Troubleshooter Show. 873 00:45:34.519 --> 00:45:36.440 Three O three seven one three eight two, five to five. 874 00:45:36.719 --> 00:45:40.599 Remember the thirty nine dollars deep clean check and tune 875 00:45:40.760 --> 00:45:43.440 of your AC fix it twenty four to seven. If 876 00:45:43.480 --> 00:45:45.960 you haven't had it done, thirty nine bucks, the heat 877 00:45:46.119 --> 00:45:46.400 is here. 878 00:45:46.840 --> 00:45:49.599 Get it done. Fix myhome dot com book now. 879 00:45:54.320 --> 00:45:57.119 Your Troubleshooter three oh three, seven to one three talk 880 00:45:57.519 --> 00:45:59.679 pretty soon. I'm going to be putting online on our 881 00:45:59.679 --> 00:46:03.840 stream this twenty by twenty shower from renew home innovations. 882 00:46:05.440 --> 00:46:08.639 It's twenty by twenty. That's a garage. 883 00:46:09.119 --> 00:46:15.039 Think about that. That's a garage. Goodness, great, Hey, I'll 884 00:46:15.079 --> 00:46:16.960 bet you it's almost the size of the Rock and 885 00:46:17.079 --> 00:46:17.840 Roll beer garden. 886 00:46:19.719 --> 00:46:20.880 Is that what you call? Do you call it a 887 00:46:20.960 --> 00:46:23.559 beer garden? Steve? What do you call that place where 888 00:46:23.599 --> 00:46:26.000 people go and hang out and drink beer on the weekend? 889 00:46:28.000 --> 00:46:32.519 They call that a beer garden? Last time unheard? But 890 00:46:33.320 --> 00:46:38.000 the people love it, Tom, It's real unique. It's you know, 891 00:46:38.039 --> 00:46:39.760 I got a big heart, you know, a nice old 892 00:46:39.840 --> 00:46:42.800 Harley sitting there in the bury and on display, and 893 00:46:42.880 --> 00:46:45.079 it's just it's just, you know, I got twelve touring 894 00:46:45.159 --> 00:46:46.199 guitars hanging up. 895 00:46:46.960 --> 00:46:48.360 It's really neat. 896 00:46:48.199 --> 00:46:51.880 Because it's a residential ranch area. It just it's like 897 00:46:51.960 --> 00:46:54.559 a place you just wouldn't think it would be, and 898 00:46:54.719 --> 00:46:56.880 people love it. They love our beer as well. 899 00:46:57.519 --> 00:47:00.440 Hey, Steve, what was it before you can averted it 900 00:47:00.519 --> 00:47:03.280 to a beer garden? Is this your bag or one? 901 00:47:05.199 --> 00:47:08.559 It just well, I've had my brewery there since I've 902 00:47:08.559 --> 00:47:12.199 been brewed since nineteen eighty five. But this location here, 903 00:47:12.480 --> 00:47:16.360 I've had, you know, since twenty sixteen, and we just 904 00:47:16.599 --> 00:47:18.840 distributed with cans and. 905 00:47:20.440 --> 00:47:22.320 Went to festivals and things like that. 906 00:47:23.320 --> 00:47:26.719 Now that we're approved for on site sales, this is 907 00:47:26.840 --> 00:47:29.519 pretty much there's only two places you can get our beer. 908 00:47:29.920 --> 00:47:33.239 It's at our beer garden or a Colorado National Speedway. 909 00:47:33.760 --> 00:47:35.559 And you don't want to miss the race coming up. 910 00:47:35.760 --> 00:47:38.800 They have an early Fourth of July race on the 911 00:47:38.920 --> 00:47:42.679 twenty eighth, and I'll have fireworks and everything. You really 912 00:47:42.760 --> 00:47:45.639 want to go out there. And by the way, if 913 00:47:45.719 --> 00:47:51.440 you sign up for our festival, our Brewfest on August second, 914 00:47:52.639 --> 00:47:55.880 you're going to give a free VIP NASS car ticket 915 00:47:56.559 --> 00:47:59.920 and your callers, let me see if anybody signs up. 916 00:48:01.199 --> 00:48:05.719 I'm also going to give them our new bourbon beer free. 917 00:48:07.360 --> 00:48:08.039 On arrival. 918 00:48:08.119 --> 00:48:10.199 When they show up at the festival, they'll get a 919 00:48:10.280 --> 00:48:12.960 free T shirt. And these are not cheap t shirts. 920 00:48:12.960 --> 00:48:16.280 These are like twenty dollars, very high quality T shirts, 921 00:48:16.360 --> 00:48:18.440 not so seek dollar stage shirt. 922 00:48:19.360 --> 00:48:21.320 Now, now I got to remind you we're on radio 923 00:48:21.320 --> 00:48:23.559 and we got a bunch of airheads listening and YouTube 924 00:48:23.599 --> 00:48:26.159 morons and people that are driving and doing other things. 925 00:48:26.440 --> 00:48:27.159 You're giving out a. 926 00:48:27.159 --> 00:48:29.880 Bunch of days here, So let's first just give out 927 00:48:29.880 --> 00:48:33.480 the events first and foremost. Every weekend you have a 928 00:48:33.559 --> 00:48:36.199 beer garden and opens up for people to come and 929 00:48:36.280 --> 00:48:40.480 sample your bruise and that where is that garden located? 930 00:48:40.559 --> 00:48:44.239 Where? Where? How do people find out that? And do 931 00:48:44.400 --> 00:48:46.320 they have to make a reservation or can they just 932 00:48:46.440 --> 00:48:46.840 show up? 933 00:48:48.679 --> 00:48:52.039 They can just show up. Making a reservation is nice 934 00:48:52.079 --> 00:48:55.199 because it's only at twenty five capacity, but it is 935 00:48:55.400 --> 00:48:58.119 near Firestone. It's a long mount address, but it's near 936 00:48:58.320 --> 00:49:01.360 across the street and Firestones. Any limits. Go to the 937 00:49:01.440 --> 00:49:05.559 website rock and roll dot Beer and want me to 938 00:49:06.000 --> 00:49:08.840 contact us page it'll have a Google map, and we 939 00:49:09.239 --> 00:49:14.159 hope on Saturdays two pm to nine pm. And our 940 00:49:14.239 --> 00:49:18.800 special event is going to be two pm to ten pm, 941 00:49:19.199 --> 00:49:22.599 and that's August second. It's going to sell out. We're 942 00:49:22.639 --> 00:49:27.440 given a famous Day seven piece brisket meal. I'm given 943 00:49:27.960 --> 00:49:31.480 about eighty dollars worth of stuff for forty five dollars. 944 00:49:32.000 --> 00:49:35.079 It doesn't it does not include beer. But your caller 945 00:49:35.239 --> 00:49:37.679 is today. If they you know, if they go ahead 946 00:49:37.719 --> 00:49:39.599 and register today, I'll go ahead and give them a 947 00:49:39.679 --> 00:49:40.079 pre beer. 948 00:49:41.199 --> 00:49:43.800 Okay, now beer, they can find out a pre be 949 00:49:44.000 --> 00:49:46.039 they can find now I get it. They can find 950 00:49:46.039 --> 00:49:48.920 out about all of these things at rocknroll Dot Beer 951 00:49:49.440 --> 00:49:52.760 can they also find out about the Colorado National Speedway stuff. 952 00:49:53.119 --> 00:49:54.599 Do you have any of that listed there? 953 00:49:57.760 --> 00:50:02.800 It will be uh, go to Coloradospeedway dot com is 954 00:50:02.840 --> 00:50:05.280 the best place to get all their readings. Okay, good 955 00:50:05.559 --> 00:50:07.199 material on a foreign dates. 956 00:50:08.119 --> 00:50:10.320 Now, you said there were only two places to get 957 00:50:10.360 --> 00:50:13.039 your beer. Let me get this straight. So I can't 958 00:50:13.079 --> 00:50:15.079 go to a liquor store somewhere and buy your brew. 959 00:50:17.199 --> 00:50:21.000 There's some you know that still have it, but we're 960 00:50:21.039 --> 00:50:24.480 not going to distribute anymore because it's a loser a 961 00:50:24.639 --> 00:50:28.119 wholesale for a small brewery. After expenses, you just don't 962 00:50:28.199 --> 00:50:28.800 make anything. 963 00:50:29.280 --> 00:50:29.559 Okay. 964 00:50:29.639 --> 00:50:32.000 We make a little bit when we do retail sales, 965 00:50:32.079 --> 00:50:33.719 but not enough to pay your mortgage. 966 00:50:34.079 --> 00:50:38.880 You know. It's just so basically, basically, it's a hobby. Basically, 967 00:50:38.960 --> 00:50:41.360 it's a hobby and a love of yours a passion. 968 00:50:42.000 --> 00:50:42.639 That's what it is. 969 00:50:43.440 --> 00:50:47.119 It is, yes, sir, Okay, I got this text. 970 00:50:47.039 --> 00:50:47.639 Very good at it. 971 00:50:48.599 --> 00:50:51.440 Every single time you're on, I get this text and 972 00:50:51.519 --> 00:50:53.920 I want to answer it. Okay, but I'm going to 973 00:50:53.960 --> 00:50:56.440 give you time, so hold on. And the text is this, 974 00:50:57.519 --> 00:51:00.920 Tom I've listened to Steve on your sh show, and 975 00:51:01.119 --> 00:51:06.000 I am very interested in not sales. Okay, I just 976 00:51:06.079 --> 00:51:08.559 want to know how do I get started as a hobby, 977 00:51:09.039 --> 00:51:11.079 what do I need, what does it cost? 978 00:51:11.559 --> 00:51:15.440 And is it possible to still do it? Meaning laws 979 00:51:15.519 --> 00:51:17.480 and all that. So hold on, Steve, we'll come back 980 00:51:17.519 --> 00:51:19.440 to that and more. I'm Tom Martino. 981 00:51:19.519 --> 00:51:22.440 We also have renew home Innovations dot Com in the house, 982 00:51:22.840 --> 00:51:26.559 so stick around for more discussions on fun stuff and 983 00:51:27.320 --> 00:51:28.880 any of your problems you might have. 984 00:51:29.239 --> 00:51:30.440 Three to zero three Martino. 985 00:51:34.519 --> 00:51:38.559 Hey, if you are on YouTube and looking at our stream, 986 00:51:38.719 --> 00:51:42.199 our feed, you're gonna see the most incredible shower I've 987 00:51:42.239 --> 00:51:44.880 ever seen. Twenty by twenty is the size of a 988 00:51:45.000 --> 00:51:50.760 large garage and it's a smart shower with connectivity. And 989 00:51:51.480 --> 00:51:54.159 I imagine, Nick, I got to ask you this real 990 00:51:54.239 --> 00:51:56.599 quick and then I'm going back to Steve. Steve, don't 991 00:51:56.599 --> 00:51:59.880 go away, Nick. Does this have a steam. 992 00:51:59.599 --> 00:52:00.360 Component in it? 993 00:52:00.760 --> 00:52:00.880 Oh? 994 00:52:01.000 --> 00:52:03.679 Absolutely so what would it take though for a twenty 995 00:52:03.719 --> 00:52:05.760 by twenty that's like a commercial steam unit? 996 00:52:06.440 --> 00:52:06.679 Yeah? 997 00:52:06.800 --> 00:52:09.519 No, that's that was literally an I believe in the 998 00:52:09.639 --> 00:52:15.320 twenty kilowatt unit, so just massive, and it had multiple heads. 999 00:52:15.119 --> 00:52:18.960 That every every every possible feature. 1000 00:52:19.199 --> 00:52:21.880 How many people I mean did this guy, I'm his 1001 00:52:22.000 --> 00:52:27.119 wife just he and his wife. I mean, obviously that's 1002 00:52:27.159 --> 00:52:30.599 what I'm saying. It's not usually something you invite friends 1003 00:52:30.679 --> 00:52:32.840 in for Hey, you will come take a shower with us, 1004 00:52:32.920 --> 00:52:36.960 But I mean, I guess different strokes, right, So truly 1005 00:52:37.519 --> 00:52:38.800 this is incredible. 1006 00:52:39.239 --> 00:52:41.159 Yes, I mean where did those. 1007 00:52:41.039 --> 00:52:43.599 Two doors lead? Are those closets. 1008 00:52:44.159 --> 00:52:46.559 Personal bidets for his and her gallon? 1009 00:52:46.639 --> 00:52:48.320 It is not? Really it really is. 1010 00:52:49.000 --> 00:52:52.800 Oh my god, yeah, I feel like a popper now. 1011 00:52:53.960 --> 00:52:57.280 So anyway, for those who don't have YouTuber and looking 1012 00:52:57.320 --> 00:53:01.480 at the feed, boy, it looks like one big giant 1013 00:53:02.199 --> 00:53:03.440 glass in room, and then. 1014 00:53:03.360 --> 00:53:05.719 It's is what what's what wall system do they have? 1015 00:53:06.239 --> 00:53:08.920 They actually use the porcelain taj Mahall product. 1016 00:53:09.199 --> 00:53:11.280 Wow, we actually even put it on the floor. 1017 00:53:11.440 --> 00:53:13.599 So the entire base of the of the floor of 1018 00:53:13.679 --> 00:53:16.639 that shower is the taj Mahall porcelain base. 1019 00:53:16.760 --> 00:53:18.119 Isn't that slippery as hell? 1020 00:53:18.920 --> 00:53:22.679 No, because the the hone material actually has a natural 1021 00:53:22.920 --> 00:53:26.599 grip to it automatically mark So it's how do you 1022 00:53:26.679 --> 00:53:28.800 get curved glass like that? Or is that a crylic 1023 00:53:29.079 --> 00:53:33.280 We had to order that specially in from Florida. Anyway, 1024 00:53:33.360 --> 00:53:35.239 nobody in the state makes it incredible. 1025 00:53:35.239 --> 00:53:38.920 I'm going to go back to our picture here. But man, 1026 00:53:39.320 --> 00:53:42.119 that is one heck of a sixty. 1027 00:53:42.119 --> 00:53:44.320 Do you mind if I ask what the cost of that? 1028 00:53:44.480 --> 00:53:46.880 Oh? Yeah, yeah yeah, what would what would the cost 1029 00:53:47.000 --> 00:53:47.360 for that be? 1030 00:53:47.719 --> 00:53:48.199 Ninety five? 1031 00:53:49.440 --> 00:53:51.119 That's actually way better than I thought. 1032 00:53:51.679 --> 00:53:54.760 Yeah, I mean think about that. What you get there? Yeah, anyway, 1033 00:53:54.760 --> 00:53:57.119 I want to go back to Steve. Steve Moss. He's 1034 00:53:57.199 --> 00:54:00.679 the owner of Rock and Roll Brewery rock and Roll 1035 00:54:00.800 --> 00:54:03.519 dot Beer. Whether you go rock end roll or rock 1036 00:54:03.800 --> 00:54:05.960 in the letter en roll doesn't matter. Rock and roll 1037 00:54:06.039 --> 00:54:10.599 dot beer dot beer. Very interesting extension there. 1038 00:54:10.639 --> 00:54:14.920 But anyway, Steve, if I just want to get started, 1039 00:54:15.360 --> 00:54:19.320 you know, I'm from scratch. Is it difficult to get 1040 00:54:19.360 --> 00:54:22.119 started just to have fun? It's just to brew beer 1041 00:54:22.199 --> 00:54:22.599 for fun? 1042 00:54:24.840 --> 00:54:26.159 Well, brew beer for fun? 1043 00:54:26.280 --> 00:54:28.440 Is this a homebrew kit? If you're going to get 1044 00:54:28.480 --> 00:54:31.280 them to the commercial part of it, I mean you're 1045 00:54:31.320 --> 00:54:33.320 gonna have to. You know, there's a lot of things 1046 00:54:33.400 --> 00:54:38.159 you have, state county, you know, all these difference we're talking. 1047 00:54:37.920 --> 00:54:38.920 About just a hobby. 1048 00:54:39.119 --> 00:54:41.559 As a hobby, do I need to do anything special 1049 00:54:42.000 --> 00:54:45.039 with authorities of I'm just gonna go in my garage 1050 00:54:45.119 --> 00:54:46.599 or my man cave and brew beer. 1051 00:54:48.599 --> 00:54:51.039 Nobody has to have a license to do that. As 1052 00:54:51.079 --> 00:54:52.079 long as you don't sell it. 1053 00:54:52.679 --> 00:54:54.159 Okay, you sell it, then you're. 1054 00:54:54.119 --> 00:54:56.119 In a you know, the racketeering. 1055 00:54:57.480 --> 00:55:01.159 Are there any stores that specialize in home brewers. 1056 00:55:03.400 --> 00:55:06.039 Yeah, there's a lot of them. Just go online and look, 1057 00:55:06.079 --> 00:55:09.039 I don't I don't really deal with home brews shops 1058 00:55:09.119 --> 00:55:12.199 anymore because they buy a wholesale and larger qualities. But 1059 00:55:12.559 --> 00:55:17.440 if you google, you know, done or whatever, and you 1060 00:55:17.480 --> 00:55:19.800 know home brew shops, there's a few of them. 1061 00:55:20.039 --> 00:55:23.639 There's one in Castle Rocks. They'll help you to running Aurora. 1062 00:55:24.079 --> 00:55:26.920 They'll help somebody to get started. The other thing, you 1063 00:55:27.000 --> 00:55:27.920 can do many of them. 1064 00:55:28.559 --> 00:55:28.800 Tom. 1065 00:55:28.880 --> 00:55:32.039 You can buy something like the Grain Father. That's what 1066 00:55:32.159 --> 00:55:34.880 I got. It's like six seven hundred bucks and it 1067 00:55:35.000 --> 00:55:38.119 runs off an app and you just go out, buy 1068 00:55:38.199 --> 00:55:41.280 the ingredients, pick what recipe you want, and it walks 1069 00:55:41.320 --> 00:55:45.039 you through the entire brew cycle till the end. Really, 1070 00:55:45.239 --> 00:55:48.119 just so you've done it before, Mark, yeah, I sure have. 1071 00:55:49.039 --> 00:55:50.599 How is it well? 1072 00:55:50.639 --> 00:55:53.519 The beer tastes great. My problem is the pricing of 1073 00:55:53.639 --> 00:55:56.320 a home brew because you're not brewing, you're only brewing 1074 00:55:56.440 --> 00:55:59.280 like five gallons. I mean, it costs more than going 1075 00:55:59.360 --> 00:56:04.320 out and buy an in buying bottled beer. That's the problem. 1076 00:56:04.440 --> 00:56:06.800 It's just isn't cost effective at all. 1077 00:56:07.960 --> 00:56:10.119 Speaking of beer, can I talk about my event? 1078 00:56:11.119 --> 00:56:14.440 Yeah, go ahead, Just. 1079 00:56:14.440 --> 00:56:17.920 To remind everybody it's our We get one special event 1080 00:56:18.000 --> 00:56:21.320 a year. There's a limited capacity in the limited time 1081 00:56:21.400 --> 00:56:24.159 we can sell because it is a residential area. But 1082 00:56:24.559 --> 00:56:28.800 it is August second, Saturday, August second, from two to 1083 00:56:28.960 --> 00:56:32.559 ten pm. And you you know, for forty five dollars, 1084 00:56:32.639 --> 00:56:35.360 you get an event t shirt, a very nice event 1085 00:56:35.480 --> 00:56:38.679 t shirt, a choice between two different designs. Look at 1086 00:56:38.960 --> 00:56:41.920 Rock and rollot Beer and you'll see them famous day 1087 00:56:42.159 --> 00:56:45.000 seven piece brisket meal. This is not a cheap meal. 1088 00:56:45.280 --> 00:56:47.760 I'm given about eighty dollars worth of stuff for forty 1089 00:56:47.800 --> 00:56:50.840 five bucks. The beer is not included. But if your 1090 00:56:50.920 --> 00:56:54.119 caller is booked today and they mentioned they heard this, 1091 00:56:54.679 --> 00:56:57.639 you know I'll give them their first free beer. And 1092 00:56:58.480 --> 00:57:00.960 there's also gonna be music. We're to give away a guitar, 1093 00:57:01.199 --> 00:57:04.480 probably a stratocaster with the contest. 1094 00:57:04.960 --> 00:57:05.840 Wow, that's a. 1095 00:57:05.880 --> 00:57:07.960 Bunch other you know, just everybody's going to get a 1096 00:57:08.000 --> 00:57:10.760 rapple ticket. I'm gonna be giving stuff away all I'm 1097 00:57:10.800 --> 00:57:13.079 not gonna make money on this Tom, I'm just gonna 1098 00:57:13.119 --> 00:57:13.639 have a ball. 1099 00:57:14.000 --> 00:57:15.320 I mean, I wouldn't care if you did. 1100 00:57:15.440 --> 00:57:15.599 Man. 1101 00:57:15.840 --> 00:57:18.239 I think it's great. You have a great time doing it. 1102 00:57:18.719 --> 00:57:22.039 It's a passion, it's a lot of fun, and I certainly, 1103 00:57:22.760 --> 00:57:26.079 I certainly wish you the best. So that's rock and 1104 00:57:26.199 --> 00:57:29.039 roll dot Beer for more information August second, and then 1105 00:57:29.079 --> 00:57:31.800 of course every weekend rock and roll dot Beer. 1106 00:57:31.880 --> 00:57:32.480 Thanks for beer. 1107 00:57:33.280 --> 00:57:33.480 Tom. 1108 00:57:33.559 --> 00:57:37.559 If you're in town, maybe we actually drop in there. 1109 00:57:38.199 --> 00:57:43.280 Yeah, that would be cool. We could, August second, That 1110 00:57:43.360 --> 00:57:45.360 would be fun. I'd have to go before all the 1111 00:57:45.440 --> 00:57:47.760 people start. Well, I don't know about that. If he 1112 00:57:47.800 --> 00:57:48.760 has an area off. 1113 00:57:48.679 --> 00:57:52.039 To the side, there is behind the brewery. We drove 1114 00:57:52.119 --> 00:57:54.440 out there about a month ago. There's a place we 1115 00:57:54.480 --> 00:57:56.079 could definitely land, no issue. 1116 00:57:56.119 --> 00:57:59.559 Cool, That would be a lot of fun. Steve, thanks 1117 00:57:59.599 --> 00:58:00.320 for being here again. 1118 00:58:00.440 --> 00:58:03.400 As I said three oh three seven one three talk 1119 00:58:03.519 --> 00:58:06.480 seven one three two five five. Someone wants to know 1120 00:58:06.960 --> 00:58:12.119 about natural stone for the shower. Does it require a 1121 00:58:12.159 --> 00:58:16.000 lot of maintenance? Natural stone like like a granite or 1122 00:58:16.719 --> 00:58:18.880 a natural stone of any kind of a marble? 1123 00:58:19.840 --> 00:58:21.920 What is not recommended for showers? 1124 00:58:22.280 --> 00:58:23.119 Well, I definitely. 1125 00:58:22.880 --> 00:58:25.679 Wouldn't do any anything that's a granite, or anything that's 1126 00:58:25.760 --> 00:58:29.519 uh porous, porous. Yeah, I wouldn't do anything that has 1127 00:58:29.559 --> 00:58:32.199 it because it's it's going to require constant maintenance. 1128 00:58:32.800 --> 00:58:34.559 Even granite does. Oh absolutely. 1129 00:58:34.719 --> 00:58:34.920 Yeah. 1130 00:58:35.119 --> 00:58:37.960 When back in two thousand and five when I got 1131 00:58:38.000 --> 00:58:41.599 into bathrooms, that was an option and it quickly went 1132 00:58:41.639 --> 00:58:45.760 away because the product would allow moisture to come through 1133 00:58:45.920 --> 00:58:49.119 pretty easily. Okay, it was very very problematic. That's what 1134 00:58:49.320 --> 00:58:53.320 that's the attraction to the porcelain. This is done once, 1135 00:58:53.480 --> 00:58:54.639 once you're once you're done with it. 1136 00:58:54.800 --> 00:58:56.000 You don't have to mess with it. 1137 00:58:56.159 --> 00:58:59.519 It's simple, it's anti macrobield. 1138 00:58:59.519 --> 00:59:01.920 There's just so many benefits to using a product like. 1139 00:59:01.960 --> 00:59:04.199 That, so things don't latch onto it and grow. No. 1140 00:59:04.960 --> 00:59:07.280 No, I don't even need to put any type of 1141 00:59:07.360 --> 00:59:12.079 antimicrobial into the product because it naturally funds it off. 1142 00:59:12.440 --> 00:59:14.360 And so let me get this straight. There are no 1143 00:59:15.400 --> 00:59:16.840 drout lines or anything. 1144 00:59:16.639 --> 00:59:18.840 Like that, just in the corners of where the seams are. 1145 00:59:19.159 --> 00:59:22.360 Okay, Uh, Lisa, welcome to the show. What's going on 1146 00:59:22.519 --> 00:59:23.199 with you, Lisa? 1147 00:59:24.960 --> 00:59:29.639 Tom I'm always talking with Sue and I was going 1148 00:59:29.719 --> 00:59:33.159 to ask you this, if you could tell me what 1149 00:59:33.400 --> 00:59:38.480 that doctor that you went to for cancers could you tell. 1150 00:59:38.360 --> 00:59:38.880 Me about that. 1151 00:59:39.440 --> 00:59:42.039 Yeah, I can, and I can do it very quickly, 1152 00:59:42.280 --> 00:59:43.880 but I have to take this break, So hold on. 1153 00:59:44.239 --> 00:59:46.400 I'm Tom Martino. Three oh three seven to one, three 1154 00:59:46.559 --> 00:59:52.440 eight two five five Tom Martino. I want to go 1155 00:59:52.559 --> 00:59:54.440 right to Lisa. Welcome to the show. 1156 00:59:55.239 --> 00:59:58.920 We are solving problems, answering questions, taking complaints. What's going on, Lisa? 1157 00:59:59.320 --> 01:00:01.840 You want to know about You asked about the doctor 1158 01:00:01.920 --> 01:00:05.280 that treated me for cancer, and obviously there's not one doctor. 1159 01:00:05.360 --> 01:00:07.840 There's a team of doctors depending on what phase or 1160 01:00:07.920 --> 01:00:11.199 what you're going through. May I ask the reason? And 1161 01:00:11.639 --> 01:00:14.239 I'm not trying to be tricky here, but I'm wondering 1162 01:00:14.440 --> 01:00:15.760 what is the reason you're asking? 1163 01:00:15.920 --> 01:00:17.599 Do you want to make a referral to somebody? 1164 01:00:18.480 --> 01:00:20.159 No, I want to go myself. 1165 01:00:21.559 --> 01:00:22.760 Well, do you have cancer? 1166 01:00:23.760 --> 01:00:24.039 Yes? 1167 01:00:24.239 --> 01:00:24.440 I do? 1168 01:00:24.679 --> 01:00:26.920 They found it in the middle of my chest. 1169 01:00:28.199 --> 01:00:32.199 Really what kind of cancer? I don't know. Came out 1170 01:00:32.239 --> 01:00:33.360 a big old black bob. 1171 01:00:33.440 --> 01:00:36.519 I can even remember think of the name of it. 1172 01:00:37.320 --> 01:00:39.480 Okay, Lisa, so your friend that you. 1173 01:00:39.519 --> 01:00:42.320 Sent me, I know that doctors will know right away. 1174 01:00:45.079 --> 01:00:45.719 There's something. 1175 01:00:45.840 --> 01:00:48.599 Because of the text and emails I get there's something 1176 01:00:48.639 --> 01:00:52.320 I really want to make clear here. Okay, and I really, 1177 01:00:52.440 --> 01:00:54.119 I really want to make this clear, and then I 1178 01:00:54.159 --> 01:00:59.440 will give you what I consider a recommendation. But the 1179 01:00:59.559 --> 01:01:03.440 doctor you choose for cancer don't have a lot to do. 1180 01:01:04.480 --> 01:01:06.360 I don't know how to put this. They don't have 1181 01:01:06.440 --> 01:01:06.920 a lot to. 1182 01:01:07.000 --> 01:01:10.280 Do with necessarily the overall outcome. 1183 01:01:11.199 --> 01:01:17.000 Those outcomes are usually determined by the type of diagnosis 1184 01:01:17.239 --> 01:01:21.480 and the time of diagnoses, right, okay, So in other words, 1185 01:01:21.840 --> 01:01:25.119 in other words, let's just say there are some there 1186 01:01:25.199 --> 01:01:28.280 are some surgeons that are more skilled than others, and 1187 01:01:28.400 --> 01:01:33.480 there are some oncologists that have different manner manner you know, 1188 01:01:33.800 --> 01:01:36.760 bedside manner or chair side manner. 1189 01:01:37.119 --> 01:01:40.480 But the point is this is that that cancer in. 1190 01:01:40.559 --> 01:01:44.599 And of itself has what's called protocols, and for example, 1191 01:01:44.639 --> 01:01:50.000 on oncologists, you're really very an oncologist for those listening 1192 01:01:50.360 --> 01:01:53.719 is kind of like your primary care doctor during cancer. Okay, 1193 01:01:54.039 --> 01:01:56.960 they take care of you going through all this. They're 1194 01:01:57.000 --> 01:02:00.760 your central point of contact. But the. 1195 01:02:02.280 --> 01:02:03.079 How shall I put this? 1196 01:02:03.400 --> 01:02:07.400 The oncologists doesn't do anything special, they really don't. 1197 01:02:07.679 --> 01:02:10.000 They simply explain to you what's going on with you 1198 01:02:10.599 --> 01:02:10.880 and what. 1199 01:02:13.000 --> 01:02:16.599 Your outcomes should be expected, and what treatments they recommend. 1200 01:02:17.039 --> 01:02:22.719 But you're very seldom going to find way different recommendations 1201 01:02:23.159 --> 01:02:27.960 from different oncologists. They all follow general protocols when it 1202 01:02:28.039 --> 01:02:32.039 comes to cancer. Now, when it comes to surgery, making 1203 01:02:32.119 --> 01:02:38.519 a recommendation for a surgeon means nothing because surgeons have 1204 01:02:38.719 --> 01:02:42.400 their specialties when it comes to cancer. Yes, there are 1205 01:02:42.559 --> 01:02:46.920 some general surgeons, but in essence, for example, you have 1206 01:02:47.159 --> 01:02:52.519 surgeons that specialize in GI cancer, okay, and that's the 1207 01:02:52.679 --> 01:02:56.559 pancreas and the liver, gallbladder, stuff like that. Then you 1208 01:02:56.719 --> 01:03:02.079 have surgeons that specialize in the lungs, you have surgeons 1209 01:03:02.440 --> 01:03:06.519 that specialize in the brain. So giving you a recommendation 1210 01:03:06.719 --> 01:03:09.840 is not going to do any good. What people need 1211 01:03:10.000 --> 01:03:15.159 to look for are groups, medical groups that have all 1212 01:03:15.239 --> 01:03:19.000 of these experts within them. So, in other words, you 1213 01:03:19.119 --> 01:03:22.679 go to a medical group like ABC group, and that 1214 01:03:22.960 --> 01:03:28.519 group has within its walls the cancer specialists that you 1215 01:03:28.719 --> 01:03:31.280 might need to see, But for you to get a 1216 01:03:31.400 --> 01:03:34.599 second opinion, you need to go outside. 1217 01:03:34.079 --> 01:03:36.199 Of those walls. I'm going to give you a very 1218 01:03:36.239 --> 01:03:40.800 specific specific example with me. I went to UCE Health. 1219 01:03:41.679 --> 01:03:44.679 You see Health as a giant organization and they have 1220 01:03:44.880 --> 01:03:48.719 U see Health cancer Care. It is a well known, 1221 01:03:49.159 --> 01:03:53.159 well respected cancer care clinic. Within the cancer care clinic, 1222 01:03:53.480 --> 01:03:57.239 there are several divisions to deal with different cancers. So 1223 01:03:57.440 --> 01:03:59.199 if I give you the name of my doctor, it 1224 01:03:59.239 --> 01:04:02.880 would mean nothing because you need to find, first of all, 1225 01:04:03.039 --> 01:04:06.519 someone in the area of cancer you have. So what 1226 01:04:06.719 --> 01:04:09.960 you want to do is go to a group like 1227 01:04:10.480 --> 01:04:15.360 let's say Memorial Sloan Kettering or MD Anderson or the 1228 01:04:15.559 --> 01:04:18.239 Mayo Clinic or you SEE Health. 1229 01:04:18.639 --> 01:04:21.840 Or that kind of thing. 1230 01:04:22.280 --> 01:04:25.559 And what you do is you make a general appointment 1231 01:04:26.159 --> 01:04:29.920 with their cancer team and then they assign you to 1232 01:04:30.079 --> 01:04:34.119 whatever experts are best in that field. But for you 1233 01:04:34.280 --> 01:04:37.360 to get a second opinion, as I said, if you 1234 01:04:37.440 --> 01:04:40.440 went to UCEE Health, you would not want to go 1235 01:04:40.599 --> 01:04:43.599 to another uce Health doctor for your second opinion. 1236 01:04:44.000 --> 01:04:46.119 You would want to go outside of you see Health. 1237 01:04:46.480 --> 01:04:50.000 Not because you can't trust them, but because they all 1238 01:04:50.480 --> 01:04:53.840 in the same group have the same protocols. They do 1239 01:04:54.079 --> 01:04:57.519 certain things a certain way, and while one surgeon might 1240 01:04:57.559 --> 01:05:00.199 be a little more skilled than another, they all all 1241 01:05:00.320 --> 01:05:03.519 follow the U SEE Health protocols. 1242 01:05:03.239 --> 01:05:05.440 Just like if you go to M. D Anderson, They're 1243 01:05:05.480 --> 01:05:08.639 all going to follow the M. D Anderson protocols. 1244 01:05:09.159 --> 01:05:11.960 So Lisa, without knowing what kind of cancer you have, 1245 01:05:12.159 --> 01:05:16.039 Obviously you can't pick the specialty group. You're just gonna 1246 01:05:16.079 --> 01:05:19.039 have to call. What I would do is I would 1247 01:05:19.119 --> 01:05:24.280 call you See Health cancer Care. That's where I would start, and. 1248 01:05:24.320 --> 01:05:27.559 Then get a second opinion from Rocky Mountain Cancer Centers. 1249 01:05:28.480 --> 01:05:32.360 That's a good idea too, Doc. What doc is Rocky 1250 01:05:32.400 --> 01:05:34.519 Mountain Cancer Center a medical group? 1251 01:05:34.760 --> 01:05:34.920 Yes? 1252 01:05:35.760 --> 01:05:39.119 Okay? And are they well respected around the country. 1253 01:05:39.559 --> 01:05:41.440 I don't know about around the country, but they are 1254 01:05:41.559 --> 01:05:43.079 in Denver, Okay. 1255 01:05:43.599 --> 01:05:47.119 And again I happened to I went for my second 1256 01:05:47.159 --> 01:05:48.519 and third and fourth opinions. 1257 01:05:49.079 --> 01:05:52.039 I started at Rose. 1258 01:05:52.360 --> 01:05:55.159 And obviously that they it just wasn't a good fit 1259 01:05:55.239 --> 01:05:58.280 for me. I went to Uce Health where I parked, 1260 01:05:59.440 --> 01:06:02.239 and then I opinions from the Mayo Clinic, M D. 1261 01:06:02.320 --> 01:06:05.000 Anderson and Memorial Sloan Kettering. 1262 01:06:06.440 --> 01:06:09.880 Were we all to do that? It's a great idea, yeah. 1263 01:06:10.039 --> 01:06:12.199 So try to get as many opinions as you can. 1264 01:06:12.920 --> 01:06:15.000 I'm Tom Martino. We have more coming up on the 1265 01:06:15.039 --> 01:06:18.320 Troubleshooter Show. We have renew Home Innovations dot Com in 1266 01:06:18.400 --> 01:06:20.760 the house and your calls right after this. 1267 01:06:29.719 --> 01:06:35.039 Ripped you needed by so you don't have. 1268 01:06:37.280 --> 01:06:38.039 Come run in. 1269 01:06:38.280 --> 01:06:42.880 Just as fast as we can shooter's gonna help come 1270 01:06:43.480 --> 01:06:46.559 Man Dix is the Troubleshooter Show. 1271 01:06:47.239 --> 01:06:49.440 No, Tom Martino, I'm. 1272 01:06:49.320 --> 01:06:52.519 Tom March, and I welcome you to the This is 1273 01:06:52.599 --> 01:06:54.800 the only shoots kind anywhere. And you know I've been 1274 01:06:54.840 --> 01:06:57.840 saying that for forty five years, actually fifty years if 1275 01:06:57.840 --> 01:07:00.920 you count outside of Denver. So happy to be here 1276 01:07:01.039 --> 01:07:04.239 helping you solve problems, answer questions, take complaints. This hour 1277 01:07:04.320 --> 01:07:07.079 brought to you by waterpros dot Net. Water right now 1278 01:07:07.320 --> 01:07:11.119 is such a key element in good health, and tap 1279 01:07:11.239 --> 01:07:13.280 water is just not safe. Honest to God, it's not. 1280 01:07:13.840 --> 01:07:16.079 I mean yeah, it's not going to kill you right away. 1281 01:07:16.119 --> 01:07:20.119 But just microplastics, forever, chemicals, chlorine. You can get rid 1282 01:07:20.159 --> 01:07:22.159 of all of that and condition your water. Do the 1283 01:07:22.199 --> 01:07:24.880 whole house for just thirty nine to ninety five, the 1284 01:07:24.960 --> 01:07:28.239 lowest price anywhere in water conditioning, the lowest price with 1285 01:07:28.440 --> 01:07:32.719 waterpros dot net. Great people, great products. Three zero three 1286 01:07:32.880 --> 01:07:36.199 eighty six two five five five four. Remember when it 1287 01:07:36.239 --> 01:07:40.559 comes to water, think waterpros dot net. Now let's talk 1288 01:07:40.599 --> 01:07:43.719 to Kevin, who has a question on some documents. 1289 01:07:44.000 --> 01:07:47.239 Hey Kevin, what's going on in your life? Kevin? Welcome, 1290 01:07:47.320 --> 01:07:49.239 what's happening? Well? 1291 01:07:49.440 --> 01:07:52.239 I got it here to a few years ago through 1292 01:07:52.400 --> 01:08:00.920 will of others will, And now I find on unclaimed 1293 01:08:01.039 --> 01:08:07.199 funds in Arizona that wow, there may be money in 1294 01:08:08.199 --> 01:08:13.400 other's name. But the lawyer who drew up the will, 1295 01:08:15.159 --> 01:08:21.319 Joseph Guderman, is no longer in practice. But he has 1296 01:08:21.439 --> 01:08:25.039 an address and the phone, but the phone is a 1297 01:08:25.399 --> 01:08:27.039 mailbox full, doesn't appen. 1298 01:08:27.039 --> 01:08:28.880 How did you find, Kevin? How did you find out 1299 01:08:28.920 --> 01:08:30.039 there were unclaimed funds? 1300 01:08:32.279 --> 01:08:34.560 I went to Arizona unclaimed fund site? 1301 01:08:35.319 --> 01:08:40.239 Why did you do that? Did your brother live there? Oh? 1302 01:08:40.319 --> 01:08:44.279 You mean Arizona? Yeah, yeah, I used to live there, 1303 01:08:45.239 --> 01:08:48.920 So I found out about that a few years ago. 1304 01:08:49.079 --> 01:08:53.960 So I searched several states. But the thing is, I 1305 01:08:54.079 --> 01:08:58.960 have other's guest certificate, but not others. 1306 01:08:59.760 --> 01:09:05.159 And wait a minute, wait a minute, this was left 1307 01:09:05.199 --> 01:09:08.399 to you by your brother. Is that correct? No? 1308 01:09:08.600 --> 01:09:08.840 Mother? 1309 01:09:09.640 --> 01:09:12.159 Oh, mother, I'm sorry, mother, mother, mother. Why do you 1310 01:09:12.239 --> 01:09:16.800 need your father's birth certificate? Then that's not birth you 1311 01:09:16.840 --> 01:09:19.880 mean death certificate. Why do you need your dad's death certificate? 1312 01:09:20.840 --> 01:09:23.560 Well, for unclaimed funds, because it's been about it's been 1313 01:09:23.640 --> 01:09:27.520 more than ten years. But the thing is, I need 1314 01:09:28.439 --> 01:09:32.000 his will, if there is one from this lawyer, because 1315 01:09:32.159 --> 01:09:34.680 the only will I have is from for the Leather, 1316 01:09:35.600 --> 01:09:38.680 and his name is in it. But she died after 1317 01:09:39.600 --> 01:09:46.479 I did it, and I'm named in it. And but 1318 01:09:46.600 --> 01:09:49.439 I need a death certificate for unclaimed funds in Arizona 1319 01:09:50.000 --> 01:09:54.359 for your father, and I need a will as proof. 1320 01:09:55.640 --> 01:09:59.840 And so how do you find out if a lawyer 1321 01:10:00.239 --> 01:10:01.840 is not working anymore? 1322 01:10:03.279 --> 01:10:03.720 The doctor? 1323 01:10:03.800 --> 01:10:09.000 Okay? There is a depot. Each state has a depository 1324 01:10:09.960 --> 01:10:16.680 where attorneys deposit records. And I'm not sure what it's called, 1325 01:10:17.119 --> 01:10:18.880 but when they go out of business, they have to 1326 01:10:18.920 --> 01:10:22.520 make a good faith effort to either forward or to 1327 01:10:22.640 --> 01:10:25.880 pick or to find all of their clients and get 1328 01:10:25.920 --> 01:10:28.680 them taken care of and get records back. 1329 01:10:28.760 --> 01:10:32.159 Or to transfer those records. I will, I'll let me 1330 01:10:32.199 --> 01:10:34.279 look in my records here and I'll find out where 1331 01:10:34.359 --> 01:10:38.680 that is. But really what it is, it's a depository 1332 01:10:39.880 --> 01:10:43.479 must much like unclaimed funds where there are unclaimed records. 1333 01:10:43.960 --> 01:10:54.680 And where was this attorney licensed Arizona? Yeah, okay, I 1334 01:10:55.000 --> 01:10:56.079 think uh. 1335 01:10:56.319 --> 01:10:58.560 I have a go ahead, dress. 1336 01:10:59.000 --> 01:11:02.399 I have a potential address or last known address where 1337 01:11:02.399 --> 01:11:05.319 he worked in flag Staff, but he drew up the 1338 01:11:05.359 --> 01:11:06.920 will when he lived in Scottsdale. 1339 01:11:08.039 --> 01:11:09.840 How old. Do you think the guy is right now? 1340 01:11:10.800 --> 01:11:12.520 Well, I don't know, but the will is from two 1341 01:11:12.560 --> 01:11:15.439 thousand and three and I last talked to him about 1342 01:11:15.960 --> 01:11:19.760 three or four years ago. But since then he's stopped 1343 01:11:19.840 --> 01:11:21.840 working apparently, And I get it. 1344 01:11:22.520 --> 01:11:24.079 Have you ever thought about a private eye? 1345 01:11:26.119 --> 01:11:27.600 Yeah, that costs a lot of money. 1346 01:11:28.680 --> 01:11:32.520 How much money is in this in the estate left? 1347 01:11:32.560 --> 01:11:34.760 Do you think from this unclaimed funds? 1348 01:11:35.600 --> 01:11:38.199 They don't say. They just have a name. 1349 01:11:39.359 --> 01:11:41.119 And you know there's. 1350 01:11:41.039 --> 01:11:44.960 Multiple people with similar with the same names in the US, 1351 01:11:45.119 --> 01:11:48.119 so there's no way to tell without sending them the 1352 01:11:48.199 --> 01:11:51.560 required documents. And do you know how to get a 1353 01:11:51.640 --> 01:11:55.800 death certificate? If it's been longer? In Arizona, they don't 1354 01:11:55.840 --> 01:11:59.680 give him out after a year wow, And they require 1355 01:11:59.680 --> 01:12:02.680 a certificate for the person asking for the death certificate. 1356 01:12:02.760 --> 01:12:04.239 Do you know have a way to get around that 1357 01:12:04.439 --> 01:12:05.439 to get a desertificate? 1358 01:12:06.479 --> 01:12:08.720 You know what we can find? We can ask one 1359 01:12:08.720 --> 01:12:09.439 of our attorneys. 1360 01:12:09.800 --> 01:12:15.000 I would ask Dan McKenzie, So why don't you hold 1361 01:12:15.079 --> 01:12:19.840 on and we'll ask him that question and more on this. So, Kachina, 1362 01:12:20.199 --> 01:12:23.159 can you get Dan McKenzie on to address this? 1363 01:12:23.600 --> 01:12:26.199 I can and see see if he can help us. 1364 01:12:26.800 --> 01:12:29.159 He might be able to give us some general information, Kevin, 1365 01:12:29.239 --> 01:12:34.439 to get you on the road. So, Kevin, is it 1366 01:12:34.560 --> 01:12:38.560 possible I'm going to ask this again, Arizona? Did your 1367 01:12:38.640 --> 01:12:40.479 mom and dad live in Arizona as well? 1368 01:12:40.680 --> 01:12:40.800 Is that? 1369 01:12:40.960 --> 01:12:41.119 Why? 1370 01:12:42.199 --> 01:12:42.399 Yeah? 1371 01:12:43.000 --> 01:12:47.640 Okay, do you Is there any possibility that there are 1372 01:12:47.720 --> 01:12:49.960 other states where there's unclaimed property as well? 1373 01:12:50.079 --> 01:12:50.600 Or you don't know? 1374 01:12:51.600 --> 01:12:53.319 Well, that's why I searched several states. 1375 01:12:53.720 --> 01:12:59.359 But okay, possibly, Okay, I'll tell you what hold on 1376 01:12:59.520 --> 01:13:00.960 and we'll get just some legal advice. 1377 01:13:01.039 --> 01:13:06.600 Three oh three seven, one, three eight, two five five. Andrew, Hi, 1378 01:13:07.119 --> 01:13:08.920 welcome to the Tom Martinez. Shit, what's going on? 1379 01:13:09.039 --> 01:13:09.359 Andrew? 1380 01:13:10.119 --> 01:13:10.560 Hey? Tom? 1381 01:13:10.600 --> 01:13:12.520 How are you? Good man? What's happening? 1382 01:13:13.159 --> 01:13:13.319 Hey? 1383 01:13:13.439 --> 01:13:16.880 I need your help with a contractor problem having with 1384 01:13:16.960 --> 01:13:23.319 a contractor what is the problem. So there's dispute about 1385 01:13:23.399 --> 01:13:27.239 the final invoice they are saying, Yeah, they're saying that 1386 01:13:27.399 --> 01:13:31.880 there are items that are change orders or are not 1387 01:13:32.119 --> 01:13:36.800 covered in the original contract. For example, there's one that's 1388 01:13:36.960 --> 01:13:41.119 forty two hundred dollars for stone on the bottom of 1389 01:13:41.640 --> 01:13:45.479 the building. And I'm looking at the construction documents right now, 1390 01:13:45.520 --> 01:13:48.399 which is what they did from, and it clearly shows 1391 01:13:48.479 --> 01:13:51.520 that there's stone on the bottom side of the building 1392 01:13:52.199 --> 01:13:56.039 as well as there's some support columns, and they're claiming 1393 01:13:56.119 --> 01:13:59.239 that the change order for forty two hundred dollars. 1394 01:14:00.640 --> 01:14:04.840 On the original contract. On the original contract. 1395 01:14:04.720 --> 01:14:07.279 Do they have a line by line item for each thing, 1396 01:14:07.600 --> 01:14:11.399 for example, exterior stone, trim and columns. Do they have 1397 01:14:11.600 --> 01:14:14.039 that line by line with a price or is it 1398 01:14:14.199 --> 01:14:14.840 just mentioned? 1399 01:14:16.760 --> 01:14:18.560 It looks like it's just mentioned. 1400 01:14:20.520 --> 01:14:23.359 Are there any line by line items in that contract? 1401 01:14:24.960 --> 01:14:30.239 There are some, there's some. 1402 01:14:30.439 --> 01:14:32.600 But it's not like a very detailed to say, like 1403 01:14:33.319 --> 01:14:37.720 you know, stone would be three dollars a square dot 1404 01:14:37.840 --> 01:14:42.079 whatever or not for that level of detail, just very general. 1405 01:14:42.199 --> 01:14:42.479 Okay. 1406 01:14:42.880 --> 01:14:46.399 In the contract itself, does it talk about how to 1407 01:14:46.520 --> 01:14:47.800 handle change orders? 1408 01:14:50.680 --> 01:14:52.199 It does not. 1409 01:14:53.079 --> 01:14:56.920 And they were several change orders that I approved. This 1410 01:14:57.199 --> 01:14:58.840 was not a want to change order. 1411 01:14:59.199 --> 01:14:59.520 Okay. 1412 01:14:59.760 --> 01:15:02.000 Well from the original drawing, I. 1413 01:15:02.079 --> 01:15:05.479 Get no, I get you, is there on the change 1414 01:15:05.600 --> 01:15:08.039 orders you approved? What does that look like? 1415 01:15:10.840 --> 01:15:10.880 Like? 1416 01:15:11.199 --> 01:15:11.239 Like? 1417 01:15:11.479 --> 01:15:14.960 Is there is there an actual change order with your 1418 01:15:15.079 --> 01:15:17.000 signature and their signature? 1419 01:15:17.399 --> 01:15:21.319 I mean when you say, well, what form do your 1420 01:15:21.439 --> 01:15:24.039 change orders take? The ones that you're not disputing? 1421 01:15:24.439 --> 01:15:25.079 What form? 1422 01:15:25.720 --> 01:15:26.960 Are those change orders? 1423 01:15:28.239 --> 01:15:29.079 Mostly verbal? 1424 01:15:29.680 --> 01:15:32.960 So for example, I, well, then okay, well verbal is 1425 01:15:33.039 --> 01:15:37.800 not verbal doesn't count. So the ones that you agree to, 1426 01:15:39.399 --> 01:15:40.359 how are they noted? 1427 01:15:40.800 --> 01:15:40.920 How? 1428 01:15:41.119 --> 01:15:44.720 How why are you not disputing them? Did you make 1429 01:15:44.800 --> 01:15:47.279 a note somewhere of all the change orders? 1430 01:15:49.279 --> 01:15:51.600 I did, so I kept track of it, and that's 1431 01:15:51.600 --> 01:15:53.720 why I know that those cacturate. 1432 01:15:54.399 --> 01:15:58.359 So how many change orders did you agree. 1433 01:15:59.199 --> 01:16:05.479 One, two, three, four, six or seven? 1434 01:16:06.399 --> 01:16:09.159 There are six or seven you agreed to, and the 1435 01:16:09.319 --> 01:16:10.479 ones you're disputing? 1436 01:16:10.600 --> 01:16:11.960 How many are you disputing? 1437 01:16:12.800 --> 01:16:13.319 So two? 1438 01:16:13.760 --> 01:16:17.800 One is a around the stone and then the other 1439 01:16:18.000 --> 01:16:21.520 is not a change order, but it's they're saying that 1440 01:16:22.720 --> 01:16:27.079 the to get the electrical pedestal to the ADU was 1441 01:16:27.119 --> 01:16:30.920 at my expense. Yet everything in their contract that was 1442 01:16:31.039 --> 01:16:34.920 excluded is actually listed as an exclusion, for example, the. 1443 01:16:34.960 --> 01:16:36.520 Septic, the garage door. 1444 01:16:37.039 --> 01:16:40.680 But there's no there's nothing in the contract that excludes 1445 01:16:41.640 --> 01:16:44.199 the pedestal for the electric for the ADU. 1446 01:16:44.680 --> 01:16:45.760 And so that's another thirty. 1447 01:16:45.840 --> 01:16:49.760 But why tell me why that would not be your expense? 1448 01:16:49.960 --> 01:16:53.399 I mean, logically it's yours. Why would it not be. 1449 01:16:56.119 --> 01:16:58.199 I assume it was theirs because it wasn't excluded in 1450 01:16:58.239 --> 01:16:58.760 the contract. 1451 01:17:00.239 --> 01:17:04.479 Yeah, but okay, that's a weird way of putting it. 1452 01:17:04.600 --> 01:17:07.960 It actually just the opposite, is it's yours unless it's 1453 01:17:08.039 --> 01:17:11.199 mentioned in the contract. I mean it kind of like 1454 01:17:11.479 --> 01:17:14.840 it sounds a little backwards. All and everything on that 1455 01:17:15.000 --> 01:17:21.560 project is your responsibility unless the contractor takes responsibility in writing. 1456 01:17:22.159 --> 01:17:25.000 You're looking at it just the opposit and you're. 1457 01:17:24.880 --> 01:17:28.840 Saying, because the contractor, you know, did not assign it 1458 01:17:28.960 --> 01:17:31.840 to me, he's automatically responsible for it. Well, it's not 1459 01:17:32.000 --> 01:17:35.159 his house, it's not his project, it's not his power. 1460 01:17:35.920 --> 01:17:38.399 I mean that that's just a bad way of looking 1461 01:17:38.479 --> 01:17:40.720 at it. And I believe a court, I believe a 1462 01:17:40.800 --> 01:17:43.439 court of equity would tell you you're crazy. It's your project. 1463 01:17:43.520 --> 01:17:45.880 I mean, why would he be responsible for anything? But 1464 01:17:46.479 --> 01:17:48.960 I want to get down to the nitty gritty. How 1465 01:17:49.039 --> 01:17:52.239 much money are we talking about on the change orders? 1466 01:17:52.279 --> 01:17:58.079 You disagree with I mean, okay, now I agree with you. 1467 01:17:58.399 --> 01:18:02.920 If it's mentioned in the main contract forty two ndred dollars, 1468 01:18:03.520 --> 01:18:05.880 then why is he charging you, I mean, not forty 1469 01:18:05.920 --> 01:18:08.680 two hundred but stone trim? Why is he charging you 1470 01:18:08.800 --> 01:18:10.159 forty two hundred for stone trim? 1471 01:18:10.520 --> 01:18:12.039 Well? I want to know what he said, but I 1472 01:18:12.119 --> 01:18:12.920 got to take a break. 1473 01:18:13.159 --> 01:18:16.239 I'm I'm Tom Martino, Hold on real quick, though, Dan mackenzie, 1474 01:18:16.479 --> 01:18:18.319 I hope you can hold, and I'll take you after 1475 01:18:18.399 --> 01:18:20.439 the break as well. We have more coming right up. 1476 01:18:23.439 --> 01:18:26.720 Tom Martino here three zero three seven one three eight 1477 01:18:26.800 --> 01:18:29.960 two five five. Okay, So Dan mackenzie, I want to 1478 01:18:30.000 --> 01:18:35.279 go to right away and ask, uh, Dan, I have 1479 01:18:35.479 --> 01:18:38.840 Kevin here. But this is more of a bigger issue 1480 01:18:39.239 --> 01:18:42.560 when you know there are some unclaimed funds in a state, 1481 01:18:43.479 --> 01:18:46.680 and uh, you don't have a death certificate, and the 1482 01:18:46.800 --> 01:18:49.800 state says, in Arizona, we don't give them out after 1483 01:18:49.880 --> 01:18:50.199 a year? 1484 01:18:50.319 --> 01:18:52.399 Is that right, Kevin? Is that what they said? We 1485 01:18:52.680 --> 01:18:54.960 we don't do it more than a year after death. 1486 01:18:55.039 --> 01:18:57.600 We do not issue death certificates. 1487 01:18:58.520 --> 01:19:01.920 That's what they claim. But I talked to someone who 1488 01:19:02.720 --> 01:19:05.880 says that's not true. But there's still been twenty and 1489 01:19:05.960 --> 01:19:08.760 twelve is when he died, so it would be too 1490 01:19:08.840 --> 01:19:10.119 late anyway, probably. 1491 01:19:10.640 --> 01:19:14.399 So Kevin, I mean, Dan mackenzie, McKenzie law, If I 1492 01:19:14.680 --> 01:19:20.079 want to get a death certificate for someone who died 1493 01:19:20.800 --> 01:19:22.800 you know that many years ago, what would I do? 1494 01:19:23.560 --> 01:19:26.199 There's got to be some kind of mechanism, right. 1495 01:19:26.840 --> 01:19:30.880 They require a birth certificate by the person asking for it. 1496 01:19:31.760 --> 01:19:35.760 So do you have a Burtha? You don't have anything, right, No, 1497 01:19:38.560 --> 01:19:41.000 So what would happen? Dan? What do I do if 1498 01:19:41.000 --> 01:19:42.000 I just need to get it? 1499 01:19:43.439 --> 01:19:46.960 I mean, who is the person related to you and 1500 01:19:47.880 --> 01:19:48.279 his dad? 1501 01:19:49.239 --> 01:19:49.720 His dad? 1502 01:19:50.600 --> 01:19:53.199 I'll to get it. I guess it's hard for me 1503 01:19:53.319 --> 01:19:54.520 to say. For Arizona, I just. 1504 01:19:54.520 --> 01:19:58.039 Cannot imagine why they wouldn't take money to issue another 1505 01:19:58.079 --> 01:20:01.920 burst or a death certificate. And it's no consistent with 1506 01:20:02.000 --> 01:20:05.479 anything I've ever experienced, because you might need those we've got. 1507 01:20:05.520 --> 01:20:07.880 Probably it's going on from people that died twenty years ago. 1508 01:20:08.359 --> 01:20:12.359 It's sometimes property is found much later that people didn't realize. 1509 01:20:12.439 --> 01:20:14.800 So it's it comes up actually where you do need 1510 01:20:14.840 --> 01:20:18.079 a despertificate much much later than after they died. 1511 01:20:18.159 --> 01:20:23.560 I just named I'm named in mother's will, but I 1512 01:20:23.720 --> 01:20:27.439 have her death certificate and I got the money from 1513 01:20:27.520 --> 01:20:32.479 her through Chase Bank four years ago. But I don't 1514 01:20:32.600 --> 01:20:33.479 have his will. 1515 01:20:33.520 --> 01:20:34.159 I don't know if he. 1516 01:20:34.239 --> 01:20:38.319 Had one, but her will named me and him in 1517 01:20:38.439 --> 01:20:41.399 the working of this two and a half page will. 1518 01:20:41.560 --> 01:20:42.520 What year did he die? 1519 01:20:44.359 --> 01:20:44.960 Twenty twelve? 1520 01:20:46.960 --> 01:20:49.359 And they told you flat out they are not going 1521 01:20:49.439 --> 01:20:49.760 to do it. 1522 01:20:52.439 --> 01:20:57.039 You mean the state, yes, a vital records Department of Arizona. 1523 01:20:57.159 --> 01:21:03.439 Yeah, yeah, they require a certificate by the person asking 1524 01:21:03.560 --> 01:21:04.640 for the death certificate. 1525 01:21:05.399 --> 01:21:07.720 Okay, hold on, so it's not the one year that's 1526 01:21:07.760 --> 01:21:08.399 holding you up. 1527 01:21:08.720 --> 01:21:13.079 It's the birth certificate, right, Okay, So then that's a 1528 01:21:13.159 --> 01:21:16.520 whole bunch different. So the reason you can't get a 1529 01:21:16.640 --> 01:21:20.000 death certificate is because you don't have a birth certificate. 1530 01:21:20.439 --> 01:21:22.479 That's the bottom line. It has nothing to do with 1531 01:21:22.560 --> 01:21:25.640 the one year deadline. So this one year what is what? 1532 01:21:25.760 --> 01:21:28.279 Why'd you even bring that up? That's not even an issue. 1533 01:21:29.479 --> 01:21:33.840 Well, because if it was a year or less since 1534 01:21:34.039 --> 01:21:37.640 they die, then you can get one, oh oh. 1535 01:21:37.800 --> 01:21:40.439 With you can get one without a birth certificate. 1536 01:21:41.079 --> 01:21:45.680 And also also, if I can find out what documents 1537 01:21:45.880 --> 01:21:51.680 this lawyer Gooderman has in Arizona, it might also include 1538 01:21:51.760 --> 01:21:56.680 his will with my name in it. But I can't 1539 01:21:56.720 --> 01:21:58.119 find the will or if. 1540 01:21:58.000 --> 01:21:58.560 There is one. 1541 01:21:59.159 --> 01:22:00.840 What would you do in a case like this, Dan, 1542 01:22:01.079 --> 01:22:03.399 if this guy came to you and says, look, I 1543 01:22:03.520 --> 01:22:06.880 need help. My dad lived in Arizona, died in Arizona. 1544 01:22:07.159 --> 01:22:09.800 I need to know if he had a will somewhere lodged, 1545 01:22:10.199 --> 01:22:12.199 and I need to know. I need to get a 1546 01:22:12.279 --> 01:22:14.720 death certificate. But I don't have his birth certificate? 1547 01:22:14.960 --> 01:22:17.720 What would you do? I mean, you you all love 1548 01:22:17.760 --> 01:22:18.159 this answer. 1549 01:22:18.199 --> 01:22:20.119 It kind of goes back to the conversation you and 1550 01:22:20.199 --> 01:22:22.239 I keep having about like how do people know that 1551 01:22:22.319 --> 01:22:25.279 these wills exist? I mean among the lawyer community that 1552 01:22:25.399 --> 01:22:28.239 practices is kind of law. We frequently trade messages in 1553 01:22:28.359 --> 01:22:31.279 our you know, our online message boards or email community 1554 01:22:31.359 --> 01:22:33.279 is saying did anybody do a will for this person? 1555 01:22:33.479 --> 01:22:35.960 Like it can be that that sort of. 1556 01:22:37.119 --> 01:22:40.439 Investigative work where you're asking other attorneys and hoping somebody 1557 01:22:40.640 --> 01:22:44.079 has you know, enough memory that they did something for somebody. 1558 01:22:43.880 --> 01:22:43.960 So. 1559 01:22:45.640 --> 01:22:50.119 Will because he drew up my mother's will and he 1560 01:22:50.319 --> 01:22:56.079 died first, and I don't know, right, good lawyer in Scottsdale. 1561 01:22:58.319 --> 01:23:01.439 Is there a place wait, wait, wait, I want to 1562 01:23:01.439 --> 01:23:02.760 ask about a depository? 1563 01:23:03.159 --> 01:23:03.319 Dan. 1564 01:23:03.439 --> 01:23:08.199 I was told there's a depository where attorneys, where records 1565 01:23:08.279 --> 01:23:10.760 go if an attorney goes out of business and they 1566 01:23:10.800 --> 01:23:12.439 can't find the right people. 1567 01:23:12.560 --> 01:23:15.319 Is that right? Or am I a dreaming that. 1568 01:23:15.600 --> 01:23:19.840 Is something like in Colorado that is still being developed actually, 1569 01:23:20.000 --> 01:23:22.960 but that would be good. I mean if you check 1570 01:23:23.000 --> 01:23:25.520 the Secretary of State's office in Arizona and see if 1571 01:23:25.560 --> 01:23:29.039 they have something, because yeah, there could be some sort 1572 01:23:29.119 --> 01:23:31.840 of record of you know, he had original copies of 1573 01:23:31.920 --> 01:23:34.319 Will's in his files. I think that really would be 1574 01:23:35.159 --> 01:23:36.840 something that no one should throw out. 1575 01:23:38.159 --> 01:23:39.760 By the way, here's the deal. 1576 01:23:39.960 --> 01:23:45.079 I was told here from the Arizona Department of Vital 1577 01:23:45.199 --> 01:23:48.279 Records that if you have a birth certificate and can 1578 01:23:48.319 --> 01:23:51.039 show that you were related to the person, they will 1579 01:23:51.199 --> 01:23:53.239 issue a death certificate. 1580 01:23:53.479 --> 01:23:55.680 Excuse me, a birth certificate for the person. 1581 01:23:56.439 --> 01:24:01.439 And I don't need his I don't have I need 1582 01:24:01.520 --> 01:24:04.920 a birerificate to get his death certificate and I don't 1583 01:24:05.000 --> 01:24:05.319 have one. 1584 01:24:05.880 --> 01:24:08.279 Yeah, that's what it says, that you need a birth certificate. 1585 01:24:08.520 --> 01:24:12.279 But have you tried going to vital records in Arizona. 1586 01:24:14.479 --> 01:24:18.640 Yeah, yeah, they're the ones that told me I need 1587 01:24:19.399 --> 01:24:21.399 my birth certificate to get right. 1588 01:24:21.560 --> 01:24:23.399 Yes, no, I agree with you. 1589 01:24:23.560 --> 01:24:27.159 That's what the requirement is. But where is your birth certificate? 1590 01:24:27.239 --> 01:24:28.640 Why haven't you tried to get one? 1591 01:24:29.720 --> 01:24:32.720 I don't know how, I don't know where, I don't 1592 01:24:32.760 --> 01:24:35.960 know if there is one, And well, of course there is. 1593 01:24:37.319 --> 01:24:41.119 Well not everybody has one, Yeah they do, no, because 1594 01:24:41.159 --> 01:24:44.079 some people aren't. Many people aren't born in hospitals. And 1595 01:24:45.840 --> 01:24:50.920 but anyway, if I could find this lawyer. 1596 01:24:51.600 --> 01:24:53.319 I have a suggestion, Tom. 1597 01:24:54.840 --> 01:24:57.000 Okay, I don't think you're going to find the attorney. 1598 01:24:58.520 --> 01:25:01.279 There is a process. I don't know why we're having 1599 01:25:01.359 --> 01:25:04.960 this conversation. There is a process that Vital Records has 1600 01:25:05.279 --> 01:25:07.840 for you getting a birth certificate. If you were born 1601 01:25:07.920 --> 01:25:12.119 in Arizona, they will absolutely have a record of you somewhere, 1602 01:25:12.439 --> 01:25:15.199 and all you have to do is make an application 1603 01:25:15.760 --> 01:25:19.640 with the And if you knew the county, it's even easier. 1604 01:25:19.760 --> 01:25:21.119 Do you know the county you were born in? 1605 01:25:24.800 --> 01:25:27.560 No, but if I could find his will, if he 1606 01:25:27.640 --> 01:25:29.439 had a will, if I could find that, it would 1607 01:25:29.560 --> 01:25:31.239 connect with my mother's will. 1608 01:25:31.399 --> 01:25:33.560 Of course it would, of course it would. 1609 01:25:33.880 --> 01:25:36.640 But we're looking for alternatives now because if you could 1610 01:25:36.680 --> 01:25:38.960 do that right, if you could, that would be wonderful. 1611 01:25:39.039 --> 01:25:39.600 But you can't. 1612 01:25:40.079 --> 01:25:43.439 So if you have a valid photo ID, the Bureau 1613 01:25:43.520 --> 01:25:47.039 of I'm just telling you, Vital Statistics or Vital Records 1614 01:25:47.119 --> 01:25:51.479 office in Arizona will look up and provide a birth 1615 01:25:51.560 --> 01:25:55.199 certificate and it's usually about twenty to thirty dollars. 1616 01:25:56.560 --> 01:26:00.119 I wasn't born in Arizona, I just lived there for 1617 01:26:00.199 --> 01:26:01.000 a few decades. 1618 01:26:02.359 --> 01:26:05.760 Where were you born, man? I mean, I thought where 1619 01:26:06.800 --> 01:26:07.239 New York. 1620 01:26:07.880 --> 01:26:12.279 Oh God, Okay, I imagine each state has its own process. 1621 01:26:12.640 --> 01:26:16.159 Have you tried to go back to New York where 1622 01:26:16.159 --> 01:26:17.920 you were born to get a birth certificate? 1623 01:26:21.079 --> 01:26:25.000 Yeah, but I don't know which city I would go. 1624 01:26:25.119 --> 01:26:26.680 To, and neither do I. 1625 01:26:26.800 --> 01:26:29.079 You're right, you would have to have at least a county. 1626 01:26:29.119 --> 01:26:30.760 You have no idea what county you were born in. 1627 01:26:31.520 --> 01:26:35.560 No, Wow, Tom, I have a suggestion for Kevin. 1628 01:26:36.399 --> 01:26:40.560 Yeah, all right, Kevin, what you need to do the fine? 1629 01:26:40.640 --> 01:26:46.840 This Gooterman is called the Arizona Bar Association, and they 1630 01:26:46.880 --> 01:26:49.880 should have this Guuterman's phone number and address. Even if 1631 01:26:49.920 --> 01:26:54.159 he's retired, he would still be listed in the bar records. 1632 01:26:54.279 --> 01:26:56.560 I have two phone numbers for him, which are no good, 1633 01:26:57.000 --> 01:26:59.720 and I have a business address for him, which may 1634 01:26:59.760 --> 01:27:02.399 be good. But he's not there, and I don't know 1635 01:27:02.439 --> 01:27:04.319 if he had partners or what you know? 1636 01:27:04.520 --> 01:27:07.680 I mean, Kevin, Kevin, by the way, I know you 1637 01:27:07.880 --> 01:27:11.720 revel in creating these paint in the corner impossible to 1638 01:27:11.760 --> 01:27:14.720 get out scenarios. But we're in that corner with you, 1639 01:27:15.159 --> 01:27:17.760 so we don't know really much more than you do. 1640 01:27:18.239 --> 01:27:20.960 Other than the normal channels. I mean, we don't have 1641 01:27:21.039 --> 01:27:23.960 any deep, dark secret or holding from you. And every 1642 01:27:24.039 --> 01:27:26.520 time we bring up a scenario, you bring up an 1643 01:27:26.560 --> 01:27:31.279 objection on objection, So there's really the answer to your 1644 01:27:31.359 --> 01:27:34.800 problem might be there is no answer that that just 1645 01:27:35.000 --> 01:27:37.600 might be you have to give up I mean Kevin, 1646 01:27:37.760 --> 01:27:41.680 because like I said, there's no magic here. We have 1647 01:27:41.800 --> 01:27:44.800 an attorney on Dan McKenzie who handles these issues every day. 1648 01:27:45.199 --> 01:27:48.039 Dan McKenzie. He seems he wanted to be steering us 1649 01:27:48.079 --> 01:27:51.399 to places where it's going to be impossible. I'm saying 1650 01:27:51.720 --> 01:27:54.520 the easiest route to what he needs is to get 1651 01:27:54.600 --> 01:27:58.239 his own birth certificate from New York. And I don't know. 1652 01:27:58.960 --> 01:28:00.640 So how do you get So? 1653 01:28:00.800 --> 01:28:03.640 How do you get your birth certificate? You know, if 1654 01:28:03.680 --> 01:28:05.399 you don't know where in New York you were born. 1655 01:28:06.600 --> 01:28:09.840 Here's what I'm told. I'm told that All Benning, New York. 1656 01:28:10.479 --> 01:28:14.279 I went to the State of Vital Records in New York. 1657 01:28:14.680 --> 01:28:17.479 New York State has a State of Vital Records and 1658 01:28:17.600 --> 01:28:20.399 an address in all Benning, New York. For thirty dollars, 1659 01:28:20.520 --> 01:28:23.880 they will look up every single county and come up 1660 01:28:24.239 --> 01:28:28.239 with any similar names or dates of your birth and 1661 01:28:28.439 --> 01:28:31.960 provide you with a copy of the birth certificate. So 1662 01:28:32.720 --> 01:28:36.920 if you went to the Office of Vital Records Certificate. 1663 01:28:37.600 --> 01:28:42.479 It's Vital Records Certification Unit in All Benning, New York, 1664 01:28:43.000 --> 01:28:46.960 and you apply and pay thirty dollars. This site is 1665 01:28:47.119 --> 01:28:50.159 telling me I even have a phone number that you 1666 01:28:50.279 --> 01:28:53.119 can call, and they're telling me they will provide you 1667 01:28:53.279 --> 01:28:54.279 with a birth certificate. 1668 01:28:54.680 --> 01:28:56.479 So if you did that and. 1669 01:28:56.520 --> 01:28:59.119 They couldn't provide you with a birth certificate, then you 1670 01:28:59.199 --> 01:28:59.920 weren't born there. 1671 01:29:03.079 --> 01:29:07.119 Okay, well, can you ask mister mackenzie if if I 1672 01:29:07.159 --> 01:29:10.800 could find a will that the connection would be good enough? 1673 01:29:12.079 --> 01:29:13.680 You see, here you go again. 1674 01:29:13.880 --> 01:29:16.520 Here you go again, Kevin, if you could find a will, 1675 01:29:16.840 --> 01:29:19.199 but you can't find a will, why do you keep 1676 01:29:19.319 --> 01:29:21.479 saying that? Of course, if you had a will, it 1677 01:29:21.520 --> 01:29:25.279 would be wonderful, It would be wonderful. We agree with you, Kevin. 1678 01:29:25.600 --> 01:29:28.760 So there's your answer. Yes, it would be easier. It 1679 01:29:28.840 --> 01:29:31.279 would be a slam dunk if you had a will. 1680 01:29:31.600 --> 01:29:33.960 Now that you have that answer, how does that change 1681 01:29:34.000 --> 01:29:36.920 your How does that change anything? We agree with you 1682 01:29:37.359 --> 01:29:41.119 that having a will is best. So now what you 1683 01:29:41.239 --> 01:29:41.960 got your answer? 1684 01:29:42.960 --> 01:29:43.439 Okay, so. 1685 01:29:45.159 --> 01:29:48.760 I'll give you the yes. Yes, here's vital records. Hold on, 1686 01:29:49.000 --> 01:29:54.800 it's eight seven seven eight five four four four eight one. 1687 01:29:57.079 --> 01:29:59.520 And they say you can do everything online, but. 1688 01:29:59.640 --> 01:30:02.600 You can and get your questions answered at that phone 1689 01:30:02.640 --> 01:30:06.920 number eight seven seven eight five four four four eight one. 1690 01:30:07.920 --> 01:30:10.039 Thank you very much. Now here's the deal. 1691 01:30:10.399 --> 01:30:14.920 I recognize his voice from before, and he loves presenting scenarios. 1692 01:30:15.760 --> 01:30:18.000 It happens with every call I've ever taken from him. 1693 01:30:18.279 --> 01:30:22.159 He presents a scenario that has a seemingly impossible answer 1694 01:30:22.760 --> 01:30:25.880 when we attempt to answer it. He likes shooting down 1695 01:30:25.920 --> 01:30:30.199 our answers. So it's not up to me to create 1696 01:30:30.399 --> 01:30:33.840 magic for Kevin. All I do is give answers, and 1697 01:30:34.000 --> 01:30:36.000 he says, well, I can't do this. I can't do that. 1698 01:30:36.319 --> 01:30:38.840 I'd rather have a copy of the Will. I'd rather 1699 01:30:38.960 --> 01:30:42.159 have world peace. That's what I'd rather have. But it's 1700 01:30:42.199 --> 01:30:46.359 not going to happen. Troy on medical documents, What is 1701 01:30:46.439 --> 01:30:48.880 your quick question here? I might have to answer it 1702 01:30:48.920 --> 01:30:50.239 after the break. What is your question? 1703 01:30:50.399 --> 01:30:50.640 Troy? 1704 01:30:55.800 --> 01:31:01.079 Troy? Did he go away? Can somebody help me here? Troy? 1705 01:31:01.119 --> 01:31:04.119 Are you there? Okay? 1706 01:31:04.520 --> 01:31:07.840 Hang on, he's coming up, Troy. Welcome, Hi, Troy. What 1707 01:31:08.039 --> 01:31:08.640 is your question? 1708 01:31:10.760 --> 01:31:10.920 Hey? 1709 01:31:12.000 --> 01:31:14.479 My medical position? 1710 01:31:15.520 --> 01:31:17.359 She lost her license? 1711 01:31:17.760 --> 01:31:21.720 Who's told to voluntarily give it up. Wow, how do 1712 01:31:21.840 --> 01:31:24.000 I get a hold of my treatment records from her? 1713 01:31:25.359 --> 01:31:28.840 Well? Your records? Now, there is a depository for medical records. 1714 01:31:28.560 --> 01:31:33.680 Right, doc, Well, according to you, she has to have 1715 01:31:33.840 --> 01:31:40.039 the record stored for seven years, So she can't just 1716 01:31:40.159 --> 01:31:43.319 get rid of the medical records. They have to be available. 1717 01:31:43.920 --> 01:31:47.479 And what I would do is contact the But if 1718 01:31:47.520 --> 01:31:49.880 she was sold to give up her license, there's a 1719 01:31:49.960 --> 01:31:52.000 possibility she's a deadbeat to begin with. 1720 01:31:52.119 --> 01:31:53.880 Hold on, We'll come right back to this. Hold on. 1721 01:32:00.000 --> 01:32:02.840 All right, So Troy had a question on medical records. 1722 01:32:03.479 --> 01:32:06.000 His doctors out of business, lost her life, actually lost 1723 01:32:06.039 --> 01:32:06.640 her license. 1724 01:32:08.159 --> 01:32:10.239 Let me ask you some Troy. Was she like, do 1725 01:32:10.319 --> 01:32:12.760 you know why she lost her license and what's going 1726 01:32:12.800 --> 01:32:13.199 on with that? 1727 01:32:15.279 --> 01:32:15.520 Yeah? 1728 01:32:16.039 --> 01:32:18.840 What I read in the disciplinary record was she didn't 1729 01:32:18.880 --> 01:32:22.920 follow the directions that were giving to her by the 1730 01:32:23.239 --> 01:32:26.800 medical board. To I guess she was going through some 1731 01:32:26.920 --> 01:32:29.319 sort of treatment. They don't get into detail what the 1732 01:32:29.399 --> 01:32:29.920 frement was. 1733 01:32:30.039 --> 01:32:32.399 Oh, it sounds like drug abuse. I mean, that's what 1734 01:32:32.479 --> 01:32:33.000 it sounds like. 1735 01:32:34.039 --> 01:32:37.520 Many times I just looked Yeah, I just looked up 1736 01:32:38.000 --> 01:32:42.560 her on people First. It looks like she's so in Colorado, 1737 01:32:42.640 --> 01:32:45.159 butt out in a single life, close to Simila. 1738 01:32:47.840 --> 01:32:50.880 So, doc, Doc, let's just say a doctor went through 1739 01:32:50.920 --> 01:32:52.840 disciplinary action, gave up her license. 1740 01:32:53.560 --> 01:32:54.600 How do you find what? 1741 01:32:54.760 --> 01:32:56.760 What would what would be the first place where would 1742 01:32:56.800 --> 01:32:59.199 be the first place she would go for records? 1743 01:32:59.319 --> 01:33:03.079 I would send us certified letter to her practice address, 1744 01:33:03.560 --> 01:33:08.960 because there should be some somebody that knows who those 1745 01:33:09.079 --> 01:33:12.119 medical records are. She has to keep them for seven 1746 01:33:12.239 --> 01:33:16.680 years from the from the date. Yeah, yeah, so send 1747 01:33:16.720 --> 01:33:17.199 a letter to. 1748 01:33:19.319 --> 01:33:20.640 Send a letter to the practice. 1749 01:33:22.319 --> 01:33:25.880 But they would they might forward it to somewhere and 1750 01:33:25.960 --> 01:33:26.279 then I. 1751 01:33:26.640 --> 01:33:30.079 Mean, there's nothing there. She it was her practice, she 1752 01:33:30.199 --> 01:33:30.880 ran the business. 1753 01:33:31.000 --> 01:33:31.720 I understand that. 1754 01:33:32.279 --> 01:33:35.600 But then maybe it may be forwarded to where she's 1755 01:33:35.720 --> 01:33:38.760 keeping the records. So I would send a certified letter 1756 01:33:39.119 --> 01:33:42.199 to the address, and then if it gets returned, call 1757 01:33:42.279 --> 01:33:44.920 up the Colorado Medical Board and find out how to 1758 01:33:44.960 --> 01:33:48.239 get in touch with her, because she's legally obligated to 1759 01:33:48.359 --> 01:33:51.560 keep those records. She can't just destroy them because she 1760 01:33:51.680 --> 01:33:52.479 lost a license. 1761 01:33:54.439 --> 01:33:58.640 Yeah, she had everything online, so she used an online system. 1762 01:33:59.439 --> 01:34:01.760 A lot of people people do, well, here's what we're 1763 01:34:02.279 --> 01:34:04.520 here's what we're saying to you. Here's what we're saying 1764 01:34:04.560 --> 01:34:08.800 to you. You're probably right. She probably didn't do things properly. 1765 01:34:09.279 --> 01:34:12.159 What Doc is saying is this, if you write a letter, 1766 01:34:12.199 --> 01:34:13.960 because that's what they're going to ask you to do. 1767 01:34:14.359 --> 01:34:18.279 So don't even call the medical board yet. Write a 1768 01:34:18.399 --> 01:34:21.840 letter and ask for your officially asked for your records 1769 01:34:22.159 --> 01:34:22.640 Number two. 1770 01:34:22.960 --> 01:34:25.359 When she doesn't answer you, you go to the medical board. 1771 01:34:25.680 --> 01:34:28.079 They will pressure her, whether she has a license or not, 1772 01:34:28.279 --> 01:34:32.279 to get back to you, or she could face criminal negligence. 1773 01:34:32.399 --> 01:34:33.760 I mean, this could be serious. 1774 01:34:34.359 --> 01:34:38.600 So she can't just disregard the medical records. She has 1775 01:34:38.640 --> 01:34:39.239 to keep writing. 1776 01:34:39.920 --> 01:34:42.920 So then the worst case scenario is is the worst 1777 01:34:42.960 --> 01:34:46.800 case scenario is she destroyed them and or misplaced them 1778 01:34:47.439 --> 01:34:50.640 and she goes down for criminal negligence. The best case 1779 01:34:50.680 --> 01:34:53.600 scenario she finds them and makes copies for you. But 1780 01:34:53.720 --> 01:34:57.000 I have a very interesting question right now, why do 1781 01:34:57.159 --> 01:35:01.600 you need your records? Usually medical record can be duplicated 1782 01:35:01.960 --> 01:35:06.119 and are not that essential. Why are yours so unique 1783 01:35:06.239 --> 01:35:09.800 that you need them? What in those records do you need? 1784 01:35:11.880 --> 01:35:14.680 Yeah, I'm appealing a VA denial. 1785 01:35:15.000 --> 01:35:18.159 Okay, gotcha, gotcha? Enough said I gotcha? 1786 01:35:18.520 --> 01:35:19.520 Okay, And so. 1787 01:35:21.159 --> 01:35:24.880 She didn't pay the subscription to the company that that 1788 01:35:25.199 --> 01:35:27.279 online portal means nothing. 1789 01:35:27.520 --> 01:35:32.720 Troy you keep bypassing what we're telling you. The online 1790 01:35:32.840 --> 01:35:37.760 portal is simply an interface, okay. And even that online 1791 01:35:37.920 --> 01:35:40.840 portal would not destroy medical records. 1792 01:35:41.159 --> 01:35:43.760 Whether she paid her bill or not, whether she was 1793 01:35:43.840 --> 01:35:44.600 a total. 1794 01:35:44.399 --> 01:35:48.399 Drug addict or not, those records exist somewhere unless she 1795 01:35:48.640 --> 01:35:49.239 burned them. 1796 01:35:49.720 --> 01:35:51.800 So you start with a letter. 1797 01:35:51.720 --> 01:35:54.880 To the practice, then you go to the medical board, 1798 01:35:55.239 --> 01:35:57.119 and then you come back to us if you get 1799 01:35:57.199 --> 01:35:57.760 no reaction. 1800 01:35:58.279 --> 01:36:00.520 I think that is going to be the way to 1801 01:36:00.640 --> 01:36:03.439 do it. Now, I want to remind Andrew I'm coming 1802 01:36:03.479 --> 01:36:06.039 back to him. I did not forget him. He's coming 1803 01:36:06.159 --> 01:36:13.600 up right after this. All right, Thanks, Hi Tom Martino here. 1804 01:36:14.399 --> 01:36:18.359 So, Andrew, I looked into this into some past that 1805 01:36:18.520 --> 01:36:21.359 we've had issues like this, and here's what I need 1806 01:36:21.479 --> 01:36:21.920 to ask you. 1807 01:36:22.239 --> 01:36:26.520 This is really important. On the ones that you do agree, 1808 01:36:27.279 --> 01:36:30.039 do you have any texts or anything going back and forth? 1809 01:36:32.840 --> 01:36:34.760 I did on one. 1810 01:36:36.039 --> 01:36:38.560 No, So I have one change order that I had 1811 01:36:38.600 --> 01:36:41.680 to put a deck on because the grade was too steep, 1812 01:36:42.119 --> 01:36:43.520 and all the others were verbal. 1813 01:36:44.079 --> 01:36:47.840 Okay, Now, this is a pretty obvious question for me, 1814 01:36:48.319 --> 01:36:51.079 and I'm hoping it was obvious for you. You see 1815 01:36:51.079 --> 01:36:56.039 a forty two charge and it's for stone Trim. You 1816 01:36:56.199 --> 01:36:59.680 go back to the original contract and you see stone trim. 1817 01:37:00.199 --> 01:37:02.239 What did you say to him? Did you say, why 1818 01:37:02.399 --> 01:37:05.920 am I being charged twice? What did he say about that? 1819 01:37:06.920 --> 01:37:10.960 So I asked the owner Sarah three times, and she 1820 01:37:11.199 --> 01:37:14.520 just keeps coming back and saying, be assured our invoicing 1821 01:37:14.640 --> 01:37:18.479 is correct, which historically it has not been. So five 1822 01:37:18.560 --> 01:37:20.760 weeks ago she sent me a final invoice for twenty 1823 01:37:20.840 --> 01:37:23.920 nine thousand. I said I would like an itemized list 1824 01:37:24.520 --> 01:37:28.680 of the original bid change orders, and then I provided 1825 01:37:29.159 --> 01:37:32.239 some items I should get credit for. Took her three weeks. 1826 01:37:32.600 --> 01:37:35.840 Then she comes back and says, says, I now owe 1827 01:37:35.880 --> 01:37:39.279 thirteen thousand. So it went from twenty nine thousand now 1828 01:37:39.359 --> 01:37:41.840 to thirteen thousand. And then as I look through this 1829 01:37:41.960 --> 01:37:47.239 thirteen thousand final I see the forty two eleven or stone, 1830 01:37:47.399 --> 01:37:49.479 which I'm actually looking at the construction doctorument. 1831 01:37:49.520 --> 01:37:51.720 Okay, hold on, but you're not disputing the rest. 1832 01:37:52.000 --> 01:37:54.119 I'm going to have some do it yourself action that 1833 01:37:54.199 --> 01:37:56.399 I need you to do, and then will help you 1834 01:37:56.560 --> 01:37:58.920 coming up on Tom Martinez three oh three seven one 1835 01:37:59.000 --> 01:38:02.520 three eight two five The dues and don'ts of Home Improvements. 1836 01:38:02.600 --> 01:38:19.680 Right after this ripped news, need advice, who you don't have, come, 1837 01:38:19.880 --> 01:38:21.840 run in just as fast as we can. 1838 01:38:23.159 --> 01:38:25.039 Shooter's gonna help come. 1839 01:38:26.600 --> 01:38:28.720 This is the Troubleshooter Show. 1840 01:38:29.399 --> 01:38:30.800 No Tom Martine. 1841 01:38:31.359 --> 01:38:33.359 Hi, I'm Tom Martino. Welcome to the show. 1842 01:38:33.399 --> 01:38:38.039 This hour brought to you by Genesis tootalexteriors dot com kitchens, baths, 1843 01:38:38.359 --> 01:38:43.520 basements and all exterior genesistotalexteriors dot com. 1844 01:38:43.680 --> 01:38:44.239 Great people. 1845 01:38:44.520 --> 01:38:47.439 Hey, We've been talking about an issue with a contractor 1846 01:38:47.720 --> 01:38:52.439 where change orders are not jiving with his final accounting. 1847 01:38:52.520 --> 01:38:55.840 And we often have this problem with finance jobs. And 1848 01:38:55.960 --> 01:39:00.159 that's why I wanted to talk about this, and I 1849 01:39:00.239 --> 01:39:05.159 want to tell everyone this. When you have construction or 1850 01:39:05.239 --> 01:39:08.800 home improvements on your home, you must have everything in 1851 01:39:08.880 --> 01:39:13.279 the contract upfront delineated, and I mean line items. 1852 01:39:13.640 --> 01:39:16.359 That doesn't mean a line item for each individual thing, 1853 01:39:16.479 --> 01:39:18.239 but for each individual category. 1854 01:39:18.720 --> 01:39:21.960 For example, you may have a line item for stone trim. 1855 01:39:22.399 --> 01:39:24.560 You may have so you don't have to have like 1856 01:39:24.760 --> 01:39:27.079 window trim, door trim, this thing, but then you have 1857 01:39:27.359 --> 01:39:32.119 exterior trim, exterior stone trim. You might have windows that's 1858 01:39:32.159 --> 01:39:35.279 a line item. Roofing is a line item. Or you 1859 01:39:35.399 --> 01:39:38.359 may have a bathroom the whole bathroom could be a 1860 01:39:38.439 --> 01:39:42.279 line item, the downstairs hallway bath line item, so you 1861 01:39:42.359 --> 01:39:44.399 don't have to do each little towel rack and all 1862 01:39:44.479 --> 01:39:48.760 of that. Now, here's what gets people into trouble more 1863 01:39:48.840 --> 01:39:50.840 than anything when it comes to home improvements. 1864 01:39:51.079 --> 01:39:53.560 Who wants to take a guess? Even though this wasn't the. 1865 01:39:53.600 --> 01:39:56.359 Caller's issue, if I had to give you a guess, 1866 01:39:56.439 --> 01:39:58.079 I'm going to Hey, let me give you an example. 1867 01:39:58.680 --> 01:40:01.520 We've had live examples on this show where a contractor 1868 01:40:02.439 --> 01:40:03.199 bids jobs. 1869 01:40:04.479 --> 01:40:08.560 Now the consumer picks the lowest priced. 1870 01:40:08.560 --> 01:40:12.840 Contract, not all the time, but sometimes, and the lowest 1871 01:40:12.920 --> 01:40:15.920 price contract turned out to be the highest priced. 1872 01:40:16.399 --> 01:40:19.319 How did that happen because they underbid it. 1873 01:40:20.760 --> 01:40:25.399 No, there's something else that people never consider, And I'm 1874 01:40:25.479 --> 01:40:27.960 serious right now, I'm going to give you some information 1875 01:40:28.520 --> 01:40:31.560 that if you are a homeowner or a business owner 1876 01:40:31.880 --> 01:40:36.560 and you're doing renovations, this will change your life. It's 1877 01:40:36.720 --> 01:40:44.760 called allowance items. What is an allowance item? Giving an 1878 01:40:44.800 --> 01:40:46.239 example of an allowance item? 1879 01:40:46.279 --> 01:40:47.640 Do you know what it is? Bo? Do you know 1880 01:40:47.720 --> 01:40:50.239 what it is that needs or me an example of 1881 01:40:50.319 --> 01:40:53.199 how how would it be spelled out in a contract. 1882 01:40:53.279 --> 01:40:56.680 Well, I just bought my house at a X number 1883 01:40:56.720 --> 01:40:59.279 of dollars allowance for a washer and a dryer. 1884 01:40:59.520 --> 01:41:01.279 Yes you did, Yes you did. 1885 01:41:01.720 --> 01:41:05.399 And when you do your build your house, or you 1886 01:41:05.600 --> 01:41:09.560 have a contract for home improvements, it might say bathroom 1887 01:41:10.319 --> 01:41:17.279 hardware allowance forty five hundred dollars, not cost, not expense, 1888 01:41:17.880 --> 01:41:19.000 but allowance. 1889 01:41:19.359 --> 01:41:22.359 So what does that mean. That means that in the 1890 01:41:22.479 --> 01:41:27.439 contract you get this total bid, but only if you 1891 01:41:27.680 --> 01:41:32.119 keep the bathroom hardware at forty five hundred dollars. If 1892 01:41:32.199 --> 01:41:35.159 you go over on the hardware, then. 1893 01:41:35.079 --> 01:41:38.920 Your increase will be your your job will increase accordingly. 1894 01:41:39.399 --> 01:41:43.079 If you go under your increase, I mean your job 1895 01:41:43.279 --> 01:41:48.960 total will decrease. But here is what some unscrupulous or 1896 01:41:49.159 --> 01:41:56.159 less than totally ethical contractors do. They put in unrealistic 1897 01:41:57.159 --> 01:42:03.199 allowance items. So the contract, Wow, I'm going to have 1898 01:42:03.319 --> 01:42:05.960 this done for one hundred and forty nine thousand dollars. 1899 01:42:06.359 --> 01:42:10.000 It's a big master bath, the master bedroom, and we're 1900 01:42:10.039 --> 01:42:12.239 going to have a walk in closet, and we're going 1901 01:42:12.319 --> 01:42:14.800 to have this, or we're going to have a kitchen, 1902 01:42:15.119 --> 01:42:17.279 or we're going to have a bath. So they're comparing 1903 01:42:17.399 --> 01:42:20.439 that one hundred forty nine dollars contract for forty nine 1904 01:42:20.479 --> 01:42:24.399 thousand dollars contract. Let's say with someone else's one hundred 1905 01:42:25.199 --> 01:42:29.319 sixty two thousand dollars contract, and they say to themselves, Wow, 1906 01:42:29.880 --> 01:42:33.600 the one hundred forty nine thousand dollars contract looks way 1907 01:42:33.760 --> 01:42:37.319 better than the one hundred and sixty two thousand dollars contract. 1908 01:42:37.760 --> 01:42:42.720 But let's say allowance for fur coverings. So they put 1909 01:42:42.840 --> 01:42:46.760 allowance for tile in the kitchen. Somebody puts it in 1910 01:42:47.319 --> 01:42:48.119 at forty. 1911 01:42:47.920 --> 01:42:48.840 Five hundred dollars. 1912 01:42:49.239 --> 01:42:52.479 The lower contract does, but the guy bidding one hundred 1913 01:42:52.479 --> 01:42:56.000 and sixty two knows that the tile in that kitchen 1914 01:42:56.359 --> 01:42:59.560 can never be done for less than sixty eight hundred, 1915 01:42:59.800 --> 01:43:03.319 so they put down seventy two hundred to cover themselves. 1916 01:43:03.840 --> 01:43:07.920 So here's what I'm getting at. Allowance items are not 1917 01:43:08.159 --> 01:43:08.760 the cost. 1918 01:43:09.399 --> 01:43:14.319 They are allowances, And you can screw yourself totally if 1919 01:43:14.399 --> 01:43:20.640 you agree to a contract with unrealistic allowance items. 1920 01:43:21.159 --> 01:43:23.279 Well, don't you think it's up to the homeowner to 1921 01:43:23.399 --> 01:43:25.359 do a little bit of due diligence and. 1922 01:43:25.439 --> 01:43:26.560 See if it's reasonable. 1923 01:43:26.880 --> 01:43:31.439 Yes, But also I don't like contractors. They're kind of lying. 1924 01:43:31.800 --> 01:43:35.600 For example, if you're doing a big master bath project 1925 01:43:36.319 --> 01:43:40.399 and they put down an allowance item for shower walls 1926 01:43:40.680 --> 01:43:43.720 or tile, and they put the allowance down at eighteen 1927 01:43:43.840 --> 01:43:47.720 hundred dollars. They're lying to you, no one in the 1928 01:43:47.800 --> 01:43:50.560 world can ever do it for eighteen hundred. The minimum 1929 01:43:50.640 --> 01:43:53.199 might be forty eight hundred or fifty two hundred. So 1930 01:43:53.359 --> 01:43:56.239 what you're doing is you're getting an artificially low price. 1931 01:43:56.760 --> 01:43:59.239 Once they get you hooked and you have all these 1932 01:43:59.359 --> 01:44:02.159 low allowance items, they can say to you, Up, you 1933 01:44:02.239 --> 01:44:03.399 went over on this allowance. 1934 01:44:03.520 --> 01:44:05.239 Up you went over on this allowance. Up you went 1935 01:44:05.319 --> 01:44:06.279 over on this allowance. 1936 01:44:06.720 --> 01:44:10.319 So it's very important that when you look at line items, 1937 01:44:10.640 --> 01:44:16.880 those line items are not allowance items. They are actual 1938 01:44:17.199 --> 01:44:22.039 cost items. Now, there's also another clause that could happen, 1939 01:44:22.960 --> 01:44:26.079 and this is what to watch out for two, because 1940 01:44:26.119 --> 01:44:32.199 it virtually turns the cost items, the line items into allowances. 1941 01:44:33.039 --> 01:44:37.439 If they give you cost of exterior stone forty two hundred, 1942 01:44:38.239 --> 01:44:44.439 cost of windows sixty five thousand, cost of stucco forty 1943 01:44:44.520 --> 01:44:48.000 five hundred, and then at the end you sign this 1944 01:44:48.199 --> 01:44:54.199 contract and there's a clause that says notice cost items 1945 01:44:54.680 --> 01:44:58.239 are estimated on such and such a date to the 1946 01:44:58.319 --> 01:45:03.199 best information available to contractor. Prices are subject to change 1947 01:45:03.279 --> 01:45:10.199 without notice. You've just turned the entire contract into allowance items. 1948 01:45:11.279 --> 01:45:14.279 It could turn out that that one hundred and forty 1949 01:45:14.359 --> 01:45:17.760 nine thousand dollars contract turns out to be one hundred 1950 01:45:17.760 --> 01:45:23.720 and ninety two thousand dollars. There are so many problems 1951 01:45:24.199 --> 01:45:27.359 that can happen if you don't know how to make 1952 01:45:27.399 --> 01:45:33.000 a contract. Contracts should always be done on costs not 1953 01:45:33.840 --> 01:45:35.680 to exceed. 1954 01:45:37.720 --> 01:45:38.039 Period. 1955 01:45:39.079 --> 01:45:41.319 If a contractor can't give you a cost not to 1956 01:45:41.479 --> 01:45:43.800 exceed on each line, don't use them. 1957 01:45:44.119 --> 01:45:46.159 Well, Tom, don't use go ahead. 1958 01:45:46.199 --> 01:45:49.159 Don't you think? You also need to specify what it 1959 01:45:49.399 --> 01:45:51.800 is that you're you're getting, So you can't just say 1960 01:45:51.840 --> 01:45:56.399 exterior stone. You should say, you know, granted four by 1961 01:45:56.479 --> 01:45:57.479 four tiles. 1962 01:45:57.479 --> 01:46:00.479 This well, okay, to a certain extent, yes, so you 1963 01:46:00.560 --> 01:46:01.680 can get crazy on that. 1964 01:46:02.279 --> 01:46:04.920 But a lot of times what's better to do is 1965 01:46:05.039 --> 01:46:08.520 to have a plan, and if you need an architect's 1966 01:46:08.520 --> 01:46:09.840 stamp or an engineer. 1967 01:46:09.520 --> 01:46:10.520 Stamp, it's stamped. 1968 01:46:10.880 --> 01:46:14.880 You have a plan, and then the contract says exterior 1969 01:46:15.000 --> 01:46:21.279 stone trim forty five hundred dollars specifications see plans. Then 1970 01:46:21.600 --> 01:46:25.199 the contract doesn't get overwhelming. So the plan then would 1971 01:46:25.239 --> 01:46:29.199 have If you've ever noticed plans, they have what's called 1972 01:46:29.239 --> 01:46:33.039 a blow up or a focus on the siding. So 1973 01:46:33.199 --> 01:46:35.720 it has a little arrow pointing to the siding and 1974 01:46:35.840 --> 01:46:39.119 it goes to a circle, and the circle shows the 1975 01:46:39.279 --> 01:46:43.119 specific item you're getting. Now, people might say, Tom, this 1976 01:46:43.319 --> 01:46:47.079 is brain damage. You're absolutely right it is. You're absolutely right. 1977 01:46:47.720 --> 01:46:49.960 But if you wanted to have it done right, it. 1978 01:46:50.039 --> 01:46:52.920 Doesn't have to be brain damage because it all should 1979 01:46:52.960 --> 01:46:54.199 be done like that normally. 1980 01:46:54.600 --> 01:46:55.960 So, Andrew, I want to ask. 1981 01:46:55.840 --> 01:46:58.920 You a question on a side note, you called about 1982 01:46:59.399 --> 01:47:02.800 an issue you don't agree with, and the contractor says, 1983 01:47:03.079 --> 01:47:06.439 our accounting is right. That was a change order. It 1984 01:47:06.600 --> 01:47:09.439 was more than we bargained for, so you have to 1985 01:47:09.479 --> 01:47:12.439 pay the extra forty two hundred bucks. What I want 1986 01:47:12.479 --> 01:47:15.600 to know is was that an allowance item in your 1987 01:47:15.680 --> 01:47:18.600 contract or was it a cost item? 1988 01:47:20.479 --> 01:47:24.920 I don't know which one. I think it might have 1989 01:47:25.000 --> 01:47:28.159 been an allowance because when they asked me to select 1990 01:47:28.199 --> 01:47:30.199 the stone, so everything that they have asked me to 1991 01:47:30.239 --> 01:47:30.800 select that ball. 1992 01:47:30.960 --> 01:47:33.479 No, No, we're going, we're getting somewhere here, going, we're 1993 01:47:33.520 --> 01:47:36.199 getting somewhere. When they asked you to pick the stone, 1994 01:47:36.319 --> 01:47:37.000 keep going. 1995 01:47:37.600 --> 01:47:40.520 Yeah, I asked, is it budget? So they said, here's 1996 01:47:40.520 --> 01:47:43.000 what's in budget. So the same thing with the front door. 1997 01:47:43.319 --> 01:47:44.560 They say, here's what's in budget. 1998 01:47:44.640 --> 01:47:47.479 I went then if you went over that, it's your response. 1999 01:47:47.760 --> 01:47:51.560 If you went over that, Andrew, it's your responsibility. How 2000 01:47:51.600 --> 01:47:52.279 do you know you didn't? 2001 01:47:53.079 --> 01:47:54.720 How do you know they said this was in budget? 2002 01:47:55.279 --> 01:47:57.159 And then now they're saying it's a change order. 2003 01:47:57.479 --> 01:48:00.199 So they're charging me for all of the stone, not 2004 01:48:00.479 --> 01:48:03.279 a overage of what they may have thought they needed. 2005 01:48:03.720 --> 01:48:07.119 They have forty two eleven for all the stone on 2006 01:48:07.159 --> 01:48:10.760 the bottom half of the building and the concrete or 2007 01:48:10.880 --> 01:48:14.560 are on the post, the base of the post. That's 2008 01:48:14.720 --> 01:48:16.640 it clearly in the plans that they did. 2009 01:48:18.560 --> 01:48:24.000 Okay, So what you should do to make this simple 2010 01:48:25.119 --> 01:48:29.760 is to pay everything that you owe minus that amount 2011 01:48:29.800 --> 01:48:30.119 of money. 2012 01:48:30.840 --> 01:48:31.159 Okay. 2013 01:48:32.359 --> 01:48:35.199 And then this is what I should say. This is 2014 01:48:35.279 --> 01:48:36.000 what I would do. 2015 01:48:37.079 --> 01:48:40.319 I would write a letter or an email or a 2016 01:48:40.439 --> 01:48:44.680 document saying, here is payment on what I believe should 2017 01:48:44.680 --> 01:48:50.520 be final settlement. I dispute the extra forty two dollars 2018 01:48:51.000 --> 01:48:55.359 based on this, this, and this. Now you're probably going 2019 01:48:55.439 --> 01:48:59.880 to get a lean on your property. Be expecting it. 2020 01:49:00.600 --> 01:49:02.600 That's what I would do if I was a contractor. 2021 01:49:03.079 --> 01:49:06.279 Now that's not the end of the world. Actually, this 2022 01:49:06.600 --> 01:49:11.199 lean might be exactly what you want because once they 2023 01:49:11.359 --> 01:49:15.479 file the lean, they have one hundred and twenty days 2024 01:49:16.880 --> 01:49:21.479 to do something about it, okay, and if they don't 2025 01:49:22.960 --> 01:49:25.560 act on the lean, it's going to drop off anyway. 2026 01:49:27.199 --> 01:49:28.439 If they do act on it. 2027 01:49:28.560 --> 01:49:31.399 Act on the lean. If they sorry, Tom, if they 2028 01:49:31.479 --> 01:49:32.800 put a lean on, can I. 2029 01:49:32.920 --> 01:49:33.399 Act on that? 2030 01:49:34.359 --> 01:49:35.920 Well, what do you mean by act on it? What 2031 01:49:36.399 --> 01:49:36.960 do you mean by that? 2032 01:49:37.319 --> 01:49:38.479 I don't know. Take them to court? 2033 01:49:38.720 --> 01:49:39.439 We don't have to. 2034 01:49:39.760 --> 01:49:43.039 Why would you have to? What would you tell me? 2035 01:49:43.199 --> 01:49:46.159 How what would you take them to court for? If 2036 01:49:46.199 --> 01:49:47.920 they haven't gotten anything from you yet? 2037 01:49:48.920 --> 01:49:53.279 Okay, So they put a lean. A lien says you 2038 01:49:53.479 --> 01:49:55.960 owe me this money. That's what it says. 2039 01:49:56.640 --> 01:50:00.880 So now once you get that lean, you sit there 2040 01:50:01.680 --> 01:50:05.199 and if it goes past one hundred and twenty days, 2041 01:50:06.239 --> 01:50:08.640 then you do a quiet title action and have it 2042 01:50:08.760 --> 01:50:10.960 removed or it drops off. 2043 01:50:11.119 --> 01:50:13.680 You don't have to have it removed. But the bottom 2044 01:50:13.720 --> 01:50:20.520 line is this, if they decide to go through with it, 2045 01:50:21.119 --> 01:50:23.199 they have to literally do a foreclosure. 2046 01:50:23.760 --> 01:50:26.479 So here's what they'd have to do. They take you 2047 01:50:26.560 --> 01:50:31.199 to court and they have to show the validity of 2048 01:50:31.279 --> 01:50:34.359 the lean. That is your day in court, so you 2049 01:50:34.439 --> 01:50:37.439 don't have to file anything. So when you go to court, 2050 01:50:37.960 --> 01:50:42.560 you tell the court why the contractor is not entitled 2051 01:50:43.000 --> 01:50:47.359 to that debt, and then the contractor shows why they 2052 01:50:47.439 --> 01:50:50.760 should be entitled to the debt, and then if the 2053 01:50:50.920 --> 01:50:52.680 court says yes, you. 2054 01:50:52.760 --> 01:50:56.199 Owe the money, then you pay it. But that's the 2055 01:50:56.279 --> 01:50:57.520 way I would handle it. 2056 01:50:57.840 --> 01:51:01.520 There's no reason going crazy over this because. 2057 01:51:01.239 --> 01:51:05.680 They may never file a lean. That's what I would do. 2058 01:51:05.720 --> 01:51:08.079 I'm Tom Martino. Three oh three seven to one, three eight, 2059 01:51:08.119 --> 01:51:11.920 two five five. If you have additional questions, specific new questions, 2060 01:51:11.960 --> 01:51:12.560 you can hang on. 2061 01:51:13.039 --> 01:51:14.399 Otherwise we have more coming up. 2062 01:51:18.319 --> 01:51:21.520 Three oh three seven one three talk seven one three 2063 01:51:21.640 --> 01:51:26.000 eight two five five. All right, let's continue our discussion. 2064 01:51:26.319 --> 01:51:28.960 And Andrew, did Andrew have another question or not? Did 2065 01:51:29.000 --> 01:51:29.560 he hang up? 2066 01:51:30.520 --> 01:51:30.560 No? 2067 01:51:30.920 --> 01:51:33.199 One one final question, Yes. 2068 01:51:33.079 --> 01:51:33.680 Sir Andrew. 2069 01:51:34.520 --> 01:51:34.720 Yeah. 2070 01:51:34.840 --> 01:51:37.640 So there's some issues with the build I have, like, 2071 01:51:37.720 --> 01:51:42.079 for example, concrete that's sloping into the garage, and they're 2072 01:51:42.159 --> 01:51:45.439 saying that they those are warranty items and until the 2073 01:51:45.560 --> 01:51:48.520 final payment is made, they're not going to address those 2074 01:51:48.640 --> 01:51:49.920 quote warranty items. 2075 01:51:50.000 --> 01:51:51.920 Also some issues with yeah, Mike. 2076 01:51:51.920 --> 01:51:54.119 And they're not and they're not going to and you're 2077 01:51:54.159 --> 01:51:56.399 not going to get them too because you have this dispute. 2078 01:51:56.840 --> 01:52:00.000 Listen, Okay, this does the contract call for arbage? 2079 01:52:00.439 --> 01:52:00.720 Do you know. 2080 01:52:02.319 --> 01:52:03.520 I read through it. It does not. 2081 01:52:04.359 --> 01:52:06.640 Okay, you're going to have to get this settled one 2082 01:52:06.640 --> 01:52:09.560 way or another, and then once you make your final payment, 2083 01:52:09.960 --> 01:52:12.960 then they'll do the warranty issues. But here's the deal, 2084 01:52:13.079 --> 01:52:16.680 bro you you know, I don't know what your record 2085 01:52:16.760 --> 01:52:19.399 keeping is like, and they may be able to see 2086 01:52:19.840 --> 01:52:23.399 or show that they spent more money on your project 2087 01:52:23.960 --> 01:52:27.079 and that it was an overage. You're saying it wasn't 2088 01:52:27.119 --> 01:52:30.720 an overage. The problem you're going to have on whether 2089 01:52:30.960 --> 01:52:34.279 or not it was an overage. The problem you will 2090 01:52:34.359 --> 01:52:38.359 have is showing that because there were no line item pricing, 2091 01:52:39.359 --> 01:52:43.680 and they can simply say, well, yeah, yes we set 2092 01:52:43.720 --> 01:52:45.119 exterior stone, but. 2093 01:52:45.279 --> 01:52:47.399 He went over on the allowance. 2094 01:52:48.039 --> 01:52:50.359 And then they're going to take us some document and 2095 01:52:50.600 --> 01:52:54.399 show where they allotted for a certain amount that came 2096 01:52:54.479 --> 01:52:55.800 to a total and you. 2097 01:52:55.840 --> 01:52:59.960 Went over it. Just be prepared. Mark how many times? 2098 01:53:00.520 --> 01:53:04.039 Mark how many times did we think a homeowner had 2099 01:53:04.079 --> 01:53:08.720 a slam dunk case against a builder and the builders 2100 01:53:09.239 --> 01:53:10.279 take them to the cleaners. 2101 01:53:10.600 --> 01:53:12.720 Well, the worst one was the lady that lost her 2102 01:53:12.800 --> 01:53:15.199 house with the roofer, and that was the worst roofing 2103 01:53:15.319 --> 01:53:18.159 job I've ever seen. There was literally parts of the 2104 01:53:18.279 --> 01:53:21.560 roof where there was no under not only underlayment, but 2105 01:53:21.760 --> 01:53:24.720 no wood. I mean like literally no wood. 2106 01:53:25.199 --> 01:53:29.279 Just they totally, they totally just outmaneuvered her legally. They 2107 01:53:29.479 --> 01:53:32.159 just ruined her life. And she was in the right. 2108 01:53:32.560 --> 01:53:36.479 That construction company was the worst construction company I've ever 2109 01:53:36.600 --> 01:53:38.840 run into, and they were out now just. 2110 01:53:40.640 --> 01:53:43.840 They were just terrible. They were terrible, and they knew. 2111 01:53:43.680 --> 01:53:46.000 They didn't have a case, but they didn't need a case. 2112 01:53:46.359 --> 01:53:49.279 They did not need a case because she sued them 2113 01:53:49.600 --> 01:53:50.880 and had no idea what. 2114 01:53:50.960 --> 01:53:52.880 She was doing, zero idea. 2115 01:53:53.239 --> 01:53:56.119 She didn't know how to introduce evidence, she didn't know 2116 01:53:56.199 --> 01:53:58.520 how to use evidence, she didn't know how to make 2117 01:53:58.520 --> 01:53:59.079 an argument. 2118 01:53:59.399 --> 01:54:02.640 She literally went to court representing herself. You remember that, 2119 01:54:03.520 --> 01:54:05.840 Oh yeah, and she lost one. 2120 01:54:06.279 --> 01:54:10.079 That's when I got accused of practicing law without a license. 2121 01:54:10.359 --> 01:54:10.560 Yeah. 2122 01:54:10.760 --> 01:54:13.359 What Mark was doing is standing there and we said, Mark, 2123 01:54:13.399 --> 01:54:15.840 you ought to witness this and report back to us, 2124 01:54:15.840 --> 01:54:17.960 And that's what he was doing. He was sitting there 2125 01:54:18.000 --> 01:54:20.880 with her, and then he was calling the show reporting 2126 01:54:20.960 --> 01:54:23.199 the lawsuit on how terrible. 2127 01:54:22.920 --> 01:54:25.920 It was that judge when he found out that during 2128 01:54:26.000 --> 01:54:28.279 the lunch break, I was out there live on the 2129 01:54:28.399 --> 01:54:29.600 radio talking about it. 2130 01:54:30.359 --> 01:54:35.439 O m G. Yeah, you had every right to do it. 2131 01:54:35.600 --> 01:54:36.840 Yeah, what did the judge say? 2132 01:54:36.920 --> 01:54:40.399 Well, yeah, the judge said, you know, and and we 2133 01:54:40.560 --> 01:54:42.479 said to the judge, what are we doing wrong? Yeah, 2134 01:54:42.560 --> 01:54:45.840 we're not doing anything wrong. Well, we wrote a response. 2135 01:54:45.960 --> 01:54:48.600 The judge said something crazy. We wrote a response and 2136 01:54:48.720 --> 01:54:50.840 never it never went anywhere. 2137 01:54:52.359 --> 01:54:54.520 No, it didn't go anywhere. But it was a nightmare. 2138 01:54:54.600 --> 01:54:57.279 But the bottom line is, if you don't know what 2139 01:54:57.439 --> 01:54:59.840 you're doing, I'll tell you where she messed up. She 2140 01:55:00.000 --> 01:55:02.199 we had some of the best witnesses around, but she 2141 01:55:02.319 --> 01:55:04.920 had no idea how to enter in, what to do. 2142 01:55:05.079 --> 01:55:09.000 To actually use someone as an expert witness. You can't 2143 01:55:09.159 --> 01:55:10.199 just call them that day. 2144 01:55:10.239 --> 01:55:13.079 You've got to qualify them and you have to let 2145 01:55:13.159 --> 01:55:16.840 them know you have witnesses. She did everything wrong. So 2146 01:55:17.000 --> 01:55:20.760 now we were talking about liens. You know, it's not 2147 01:55:21.119 --> 01:55:26.880 all risk free on the business side either. A business 2148 01:55:26.960 --> 01:55:31.119 has to be pretty judicious and caring when they do 2149 01:55:31.199 --> 01:55:34.640 a lean, meaning they can't just arbitrarily put a lien 2150 01:55:34.720 --> 01:55:36.520 on a house, or they can get in trouble, so 2151 01:55:36.680 --> 01:55:39.079 they have to pretty much know that they're owed this 2152 01:55:39.239 --> 01:55:43.640 extra money. Otherwise there are consequences. Deputy d looked up 2153 01:55:43.960 --> 01:55:47.359 some of the consequences of the lean laws, so let's 2154 01:55:47.439 --> 01:55:48.760 talk about those consequences. 2155 01:55:48.880 --> 01:55:51.600 D Well, Tom my favorite one, and by the way, 2156 01:55:51.680 --> 01:55:54.760 my source is Hollington Law Firm, which is owned by 2157 01:55:54.840 --> 01:55:56.439 Neil Hollington down there at Parker's. 2158 01:55:56.560 --> 01:55:59.640 Good guy, a good guy, and this is all he does. 2159 01:56:00.079 --> 01:56:02.640 He does construction defect his law. 2160 01:56:03.399 --> 01:56:08.720 His website is Hollington Law Firm dot com go ahead. 2161 01:56:08.479 --> 01:56:10.439 And he offers free initial consultations. 2162 01:56:10.479 --> 01:56:12.920 By the way, was very but anyway, one of the 2163 01:56:13.000 --> 01:56:17.000 things he mentions on his website is that if the 2164 01:56:17.159 --> 01:56:22.239 contractor files an excessive lian to gain leverage over the consumer, 2165 01:56:22.760 --> 01:56:26.720 there actually could be held responsible for the consumer's attorney's 2166 01:56:26.760 --> 01:56:30.359 fees and costs. So there are terrible consequences to some 2167 01:56:30.439 --> 01:56:33.920 of these contractors that I know who have filed excessive 2168 01:56:34.000 --> 01:56:38.600 liens or you know, extraordinarily expensive liens just to scare 2169 01:56:38.680 --> 01:56:39.319 the homeowner. 2170 01:56:39.520 --> 01:56:41.520 So what happens when you go to court with those. 2171 01:56:41.479 --> 01:56:45.680 Lanes, Well, the excessive ones, yeah, the excess the ones 2172 01:56:45.760 --> 01:56:48.119 you believe are accessive you have to show their excess, So. 2173 01:56:48.239 --> 01:56:50.479 You have to prove that they're excessive, and then you 2174 01:56:50.640 --> 01:56:52.640 may be able to get your attorney fees. And he 2175 01:56:52.680 --> 01:56:56.119 even cites the actual Corrido Statute that provides for the 2176 01:56:56.319 --> 01:56:57.520 for your own attorney fees. 2177 01:56:57.640 --> 01:57:01.079 What do you think would be considered excessive though, Like 2178 01:57:01.720 --> 01:57:04.760 if it's just if you just disagree with the with 2179 01:57:04.920 --> 01:57:07.640 the amount or what like in this in this case, 2180 01:57:08.119 --> 01:57:10.840 the guy says there's forty two hundred dollars for stone, 2181 01:57:11.399 --> 01:57:13.760 and what if forty two hundred? What if there was 2182 01:57:13.840 --> 01:57:17.239 a stone cost that he already paid and then they 2183 01:57:17.399 --> 01:57:19.800 uped at forty two hundred, would that be excessive? 2184 01:57:19.920 --> 01:57:19.960 No? 2185 01:57:20.159 --> 01:57:22.800 I don't think excessive refers to overpricing. 2186 01:57:23.079 --> 01:57:23.439 Okay. 2187 01:57:23.479 --> 01:57:27.399 For example, if Andrew's conflict with the contractor is over 2188 01:57:27.520 --> 01:57:30.840 forty two hundred dollars, and they admit in writing to 2189 01:57:30.920 --> 01:57:32.640 him that it's over forty two hundred dollars, but they 2190 01:57:32.680 --> 01:57:34.359 file a twenty thousand dollars. 2191 01:57:34.279 --> 01:57:37.079 Okay, scare the all right? Okay? 2192 01:57:37.279 --> 01:57:39.279 So it was just if they believe they're own forty 2193 01:57:39.319 --> 01:57:41.000 two hundred and they put a lien on for forty 2194 01:57:41.039 --> 01:57:42.079 two hundred, that's different. 2195 01:57:42.319 --> 01:57:44.520 But if they just do it to be punitive. 2196 01:57:44.680 --> 01:57:48.119 That's exactly right, Okay, try to gain leverage by scaring 2197 01:57:48.199 --> 01:57:49.520 the guy with a huge lean. 2198 01:57:49.920 --> 01:57:53.760 Okay. What about if there's no basis for the lean whatsoever? 2199 01:57:54.319 --> 01:57:56.239 Well, I think that would be the same thing, right, 2200 01:57:56.399 --> 01:57:59.760 I mean, that's a let's see here, that would be 2201 01:57:59.800 --> 01:58:03.039 an valid liens. So an excessively may be teemed invalid 2202 01:58:03.079 --> 01:58:04.880 by the court of the contractor or lose their right 2203 01:58:04.920 --> 01:58:07.279 to collect any payment through the lien process. 2204 01:58:08.199 --> 01:58:11.000 Okay, And so what I want to know in a 2205 01:58:11.079 --> 01:58:13.199 lot a lot of people ask this, and you may 2206 01:58:13.279 --> 01:58:15.000 not have that answer right in front of you, But. 2207 01:58:16.640 --> 01:58:19.319 If there's an invalid lien, he asked, can I take 2208 01:58:19.399 --> 01:58:22.039 action on it? And I said, don't bother. Wait till 2209 01:58:22.079 --> 01:58:24.720 they try to foreclose on the lien. Mark. 2210 01:58:24.800 --> 01:58:29.239 That's always been our recommendation to consumers. Don't do anything, 2211 01:58:29.439 --> 01:58:31.880 just wait and see what happens. But what if you 2212 01:58:32.079 --> 01:58:33.680 do want to do something about it? 2213 01:58:33.800 --> 01:58:34.439 I would want to. 2214 01:58:34.520 --> 01:58:36.880 Write because isn't that ryet title action? 2215 01:58:37.279 --> 01:58:41.399 Yeah, that's that's what we always say. What exactly does 2216 01:58:41.479 --> 01:58:41.920 that mean? 2217 01:58:42.000 --> 01:58:42.159 Though? 2218 01:58:42.439 --> 01:58:45.920 You basically motioned the court to uh pull the lien 2219 01:58:46.039 --> 01:58:47.760 because it hasn't been perfected. 2220 01:58:48.720 --> 01:58:51.399 Well, this is there's there's another step you can tell ahead. 2221 01:58:51.960 --> 01:58:55.960 Hollington Law describes h called describes the process called the 2222 01:58:56.000 --> 01:58:57.600 file and notice the contest the lean. 2223 01:58:58.319 --> 01:59:00.600 So you can file of notice, you can test the 2224 01:59:00.680 --> 01:59:01.680 lean notice. 2225 01:59:01.439 --> 01:59:02.560 Of contest of liens. 2226 01:59:02.760 --> 01:59:05.880 Okay, you can actually start a court action to get 2227 01:59:06.399 --> 01:59:09.600 a lean remote larritory judgment is what you're looking. 2228 01:59:09.560 --> 01:59:10.840 That's exactly what it's called. 2229 01:59:10.920 --> 01:59:11.479 So you can do that. 2230 01:59:11.640 --> 01:59:14.199 You can also bond around the lian if you wish. 2231 01:59:14.079 --> 01:59:16.119 To avoid Yeah, and but what that is. 2232 01:59:16.239 --> 01:59:18.680 You buy a bond that says we'll pay for this 2233 01:59:18.920 --> 01:59:21.800 lean if it turns out to be legit. Yeah, and 2234 01:59:21.880 --> 01:59:24.439 then that allows you your house, that's right. It allows 2235 01:59:24.479 --> 01:59:26.560 you to sell the house, or it allows you to 2236 01:59:26.600 --> 01:59:27.279 get a REFI. 2237 01:59:27.640 --> 01:59:27.880 Yeah. 2238 01:59:28.000 --> 01:59:29.560 So there were all kinds of options. 2239 01:59:29.560 --> 01:59:32.159 And by the way, I would contest this lien because 2240 01:59:32.359 --> 01:59:34.640 I don't want this, even if I'm right, I don't 2241 01:59:34.640 --> 01:59:37.159 want this sort of suffocleae hanging over my house and 2242 01:59:37.279 --> 01:59:39.680 wondering if somebody's going to start foreclosure. 2243 01:59:39.119 --> 01:59:40.119 In the next six months. 2244 01:59:41.239 --> 01:59:43.640 I remember one time I had a cabinet delivered to 2245 01:59:43.720 --> 01:59:44.920 my home six hundred dollars. 2246 01:59:45.000 --> 01:59:47.520 It was a vanity. It was on a new construction 2247 01:59:47.600 --> 01:59:48.079 I was doing. 2248 01:59:48.800 --> 01:59:52.000 I had paid the contractor, but the contractor was such 2249 01:59:52.399 --> 01:59:54.880 a bad contract that they were so crooked. 2250 01:59:56.199 --> 02:00:00.960 Back then it was called Adam's Construction. Anyway, I paid him, 2251 02:00:01.199 --> 02:00:01.840 he didn't pay. 2252 02:00:02.159 --> 02:00:05.159 I told them I refused to pay because under the law, 2253 02:00:05.399 --> 02:00:08.880 it was my primary residence. I had the contract in writing, 2254 02:00:09.119 --> 02:00:11.279 I had proof of payment. They put a lien on 2255 02:00:11.359 --> 02:00:15.119 my house anyway for how much? For six hundred because 2256 02:00:15.159 --> 02:00:18.439 they said that basically it might have been like some 2257 02:00:18.600 --> 02:00:22.159 attorney's fees on there, like eight hundredson. But I could 2258 02:00:22.279 --> 02:00:26.279 show that according to the lean protection laws of Colorado, 2259 02:00:26.720 --> 02:00:29.079 I had followed everything. I had had a written contract 2260 02:00:29.159 --> 02:00:31.680 with the contractor, proof of payment, and it was my 2261 02:00:31.800 --> 02:00:34.560 primary residence. They didn't care. They went ahead and did 2262 02:00:34.600 --> 02:00:37.720 it anyway. This was the supply house. So my attorney 2263 02:00:37.760 --> 02:00:40.800 writes a letter saying, you know, we're going to do something, 2264 02:00:41.119 --> 02:00:43.319 and I forget what they threatened to do. But they 2265 02:00:43.439 --> 02:00:46.880 removed the lien immediately because it was a frivolous lian. 2266 02:00:49.079 --> 02:00:52.680 So anyway, liens are very complicated, you know, they really are. 2267 02:00:52.840 --> 02:00:54.880 They can scare the hell out of you. You think 2268 02:00:54.960 --> 02:00:58.720 what's going on, don't overreact to a lien. A lien 2269 02:00:58.960 --> 02:01:01.760 is a claim. It's not a proof of a claim. 2270 02:01:02.159 --> 02:01:06.039 It's just a claim of a claim. Proof of a 2271 02:01:06.119 --> 02:01:10.680 claim comes when they try to perfect the lian. Don 2272 02:01:10.720 --> 02:01:14.399 And as you, yes, sir, in my time. 2273 02:01:14.520 --> 02:01:18.319 I must have filed seventy five to one hundred mechanics. 2274 02:01:17.880 --> 02:01:23.159 Lians for your HVAC business, and I've. 2275 02:01:23.039 --> 02:01:25.199 Only collected on maybe two of them. 2276 02:01:25.720 --> 02:01:28.720 I mean because normally a contractor, if we do a 2277 02:01:28.840 --> 02:01:31.399 job for like five hundred or a couple of grand 2278 02:01:31.479 --> 02:01:33.159 and we don't get paid, we put the lien on. 2279 02:01:33.279 --> 02:01:35.880 We're just hoping that people will use it, use the 2280 02:01:36.079 --> 02:01:39.159 thread of the lean to pass. But we've never wanted 2281 02:01:39.239 --> 02:01:42.000 to perfect the lien because if you perfect it, you 2282 02:01:42.079 --> 02:01:45.760 have to take the take, put the limit foreclosure, and 2283 02:01:45.880 --> 02:01:48.760 it costs like ten fifteen thousand dollars in legal fees. 2284 02:01:48.840 --> 02:01:51.800 So we've never we've never been able to collect on 2285 02:01:51.840 --> 02:01:52.119 a lien. 2286 02:01:52.199 --> 02:01:53.119 So I'm going to tell you. 2287 02:01:53.680 --> 02:01:56.479 I'm going to tell you a really funny story about 2288 02:01:56.479 --> 02:02:00.359 a woman who did window coverings on a DTC office building. 2289 02:02:00.479 --> 02:02:02.199 Coming up on the Troubleshooter Show. 2290 02:02:05.439 --> 02:02:07.920 Hi Tom Martino here at three zero three seven one 2291 02:02:08.039 --> 02:02:12.680 three talk seven one three, eight, two, five five. Welcome 2292 02:02:13.000 --> 02:02:15.239 to the show, and thank you for being here. 2293 02:02:15.279 --> 02:02:18.359 Okay, so let me just get right to the to 2294 02:02:18.520 --> 02:02:19.479 the topic at hand. 2295 02:02:20.560 --> 02:02:20.960 Here we are. 2296 02:02:21.000 --> 02:02:23.319 I'm sorry, I just got away from it, all right. 2297 02:02:23.439 --> 02:02:27.239 So what we've been talking about are leans and lean releases. 2298 02:02:27.319 --> 02:02:33.279 A contracts, contract allowance items, contract expenses. And remember, the 2299 02:02:33.359 --> 02:02:35.880 safest way to do a contract with home improvement is, 2300 02:02:35.920 --> 02:02:38.399 as I said, what you do or any kind of 2301 02:02:38.439 --> 02:02:43.279 home construction a guaranteed not to exceed price line item 2302 02:02:43.439 --> 02:02:48.479 guaranteed not to exceed. So uh you you don't do 2303 02:02:48.560 --> 02:02:52.199 an allowance, and you don't do just a straight expense, 2304 02:02:52.760 --> 02:02:54.199 but a guaranteed. 2305 02:02:53.720 --> 02:02:54.439 Not to exceed. 2306 02:02:56.000 --> 02:02:58.359 Now, let me tell you about the window covering lady. 2307 02:02:59.279 --> 02:03:03.439 This woman did window coverings for an office building. I 2308 02:03:03.640 --> 02:03:06.319 forget what kind of window covering. It wasn't like normal 2309 02:03:06.439 --> 02:03:08.560 curtains is up with some window covering. She had a 2310 02:03:08.600 --> 02:03:13.119 small firm, but she took on this job, did a 2311 02:03:13.199 --> 02:03:17.039 pretty damn good job and did some some of these 2312 02:03:17.159 --> 02:03:20.479 modern shades or whatever. This was years ago, had to 2313 02:03:20.560 --> 02:03:24.840 be more than maybe about twenty years ago, so she 2314 02:03:24.920 --> 02:03:30.000 couldn't get paid. The bill was around six grand and 2315 02:03:31.119 --> 02:03:36.239 she couldn't get paid, and they were just basically shirks. 2316 02:03:37.000 --> 02:03:40.439 The general contractor was a jerk. Even the owner of 2317 02:03:40.560 --> 02:03:43.319 the building was a jerk. It wasn't one of these 2318 02:03:43.399 --> 02:03:46.760 giant high rises, but it was a pretty good sized building, 2319 02:03:48.199 --> 02:03:49.920 and they just I don't know if they just thought 2320 02:03:49.960 --> 02:03:51.960 they were going to get away with it. But back 2321 02:03:52.000 --> 02:03:55.439 in the day, when construction was hot and heavy, people 2322 02:03:55.600 --> 02:03:58.600 that needed to be paid would this is what they 2323 02:03:58.640 --> 02:04:01.000 would do to them. They would have them come in 2324 02:04:01.119 --> 02:04:04.880 and say, look, we dispute this bill, and then they'd 2325 02:04:04.920 --> 02:04:07.640 make them an offering. And people were so hurting for 2326 02:04:07.840 --> 02:04:10.359 money because they had to get to the next job, 2327 02:04:10.880 --> 02:04:12.960 the loss of opportunity. 2328 02:04:12.520 --> 02:04:13.800 That they would make settlements. 2329 02:04:14.239 --> 02:04:17.880 So I knew one guy that had this construction company 2330 02:04:18.439 --> 02:04:21.880 and he'd bring his subs in. They'd line up on 2331 02:04:22.000 --> 02:04:24.279 a Friday at the end of the month and he'd 2332 02:04:24.359 --> 02:04:27.359 be saying, let's see sixty five hundred, here's four grand. 2333 02:04:28.439 --> 02:04:30.399 And that was just cruel. 2334 02:04:30.760 --> 02:04:36.640 Now, this company wasn't that bad, but they definitely made 2335 02:04:36.680 --> 02:04:38.239 it hard for people to collect. 2336 02:04:39.279 --> 02:04:43.520 So I said to this woman, here's what you do. 2337 02:04:45.239 --> 02:04:46.439 Put a lien on the property. 2338 02:04:47.960 --> 02:04:49.920 But after you put a lien on the property, I 2339 02:04:50.039 --> 02:04:53.800 want you to actually perfect the lean. Now this was 2340 02:04:53.880 --> 02:04:57.319 before the current law, but you could still perfect a lean. 2341 02:04:57.960 --> 02:05:01.479 What it involved was a for sure. Now here is 2342 02:05:01.560 --> 02:05:06.560 a big giant for a big giant office building, not 2343 02:05:06.920 --> 02:05:10.560 the biggest, and you had a woman I think was old, 2344 02:05:10.680 --> 02:05:11.800 like sixty five hundred. 2345 02:05:13.079 --> 02:05:15.640 So she starts going through this. 2346 02:05:18.159 --> 02:05:22.880 And they couldn't believe it, so they didn't even answer 2347 02:05:22.960 --> 02:05:25.840 her at first until she actually. 2348 02:05:25.600 --> 02:05:27.279 Got a sale date. 2349 02:05:29.520 --> 02:05:34.479 This office building, even for a sixty five hundred little 2350 02:05:34.560 --> 02:05:37.920 tiny lean, was going to be put up for sale. 2351 02:05:40.199 --> 02:05:42.159 And it was a public auction. 2352 02:05:42.680 --> 02:05:46.039 Now she could bid was she is owed, plus her 2353 02:05:46.079 --> 02:05:49.199 attorney's fees and expenses. She could bid more than that 2354 02:05:49.319 --> 02:05:51.319 if she wanted to, but if she wanted to make 2355 02:05:51.359 --> 02:05:53.720 sure she was going to get paid, she would bid that. 2356 02:05:54.359 --> 02:05:57.239 Whoever came in and bid more. The way it would 2357 02:05:57.279 --> 02:05:58.039 work is they'd have. 2358 02:05:58.119 --> 02:06:01.640 To pay her, then they'd have to pay any underlying encumbrances, 2359 02:06:02.600 --> 02:06:07.239 but they're allowed to bid as well. So these people 2360 02:06:07.319 --> 02:06:13.119 were brought to their knees over a woman with basically 2361 02:06:13.399 --> 02:06:17.159 subcontracted out everything, who was really just trying to make 2362 02:06:17.199 --> 02:06:20.239 a living and wanted to get paid sixty five hundred 2363 02:06:20.239 --> 02:06:22.079 dollars but my god. 2364 02:06:22.000 --> 02:06:26.640 Were they upset. They huffed and puffed, you can't do that, 2365 02:06:26.880 --> 02:06:29.000 blah blah blah. But there was nothing they could do 2366 02:06:29.039 --> 02:06:32.880 about it. Nothing they could do about it. They couldn't 2367 02:06:32.920 --> 02:06:35.079 do a quiet title action because it was a real bill. 2368 02:06:35.439 --> 02:06:37.399 I mean, they could, but what are they going to 2369 02:06:37.439 --> 02:06:40.079 say it wasn't real. She had receipts for the. 2370 02:06:40.119 --> 02:06:45.239 Window coverings her Her record keeping wasn't found impeccable, so 2371 02:06:45.760 --> 02:06:49.119 she had receipts for what she bought. She had receipts 2372 02:06:49.199 --> 02:06:52.279 for her subs for everything that cost her to do 2373 02:06:52.399 --> 02:06:56.760 these window coverings, so she could easily justify plus her 2374 02:06:56.840 --> 02:06:59.039 profit sixty five hundred dollars. 2375 02:06:59.359 --> 02:07:00.199 But think about that. 2376 02:07:00.800 --> 02:07:04.560 Think about this big company coming to its knees over 2377 02:07:04.880 --> 02:07:09.119 a woman who is just working her ass off, trying 2378 02:07:09.159 --> 02:07:10.359 to make a living, and. 2379 02:07:10.439 --> 02:07:13.319 They're thinking, who the hell is she? And they weren't 2380 02:07:13.319 --> 02:07:13.800 going to pay. 2381 02:07:14.039 --> 02:07:17.319 But you see, that's the power you have when you're 2382 02:07:17.439 --> 02:07:21.520 truly owed money, You truly have that power. You can 2383 02:07:21.760 --> 02:07:27.279 sell the damn house or building or property. So that's 2384 02:07:27.359 --> 02:07:30.359 why when I tell people go to small claims court 2385 02:07:31.159 --> 02:07:34.039 or put a lien on something, because even small claims court, 2386 02:07:34.720 --> 02:07:38.479 if you get a judgment in small claims court. You 2387 02:07:38.640 --> 02:07:42.560 can file a lien on someone's house with that judgment. 2388 02:07:43.920 --> 02:07:48.760 You can go after people everything they own with that judgment. 2389 02:07:49.359 --> 02:07:52.039 So it's not the getting of the judgment or filing 2390 02:07:52.159 --> 02:07:52.399 of the. 2391 02:07:52.479 --> 02:07:55.520 Lean, it is going forward with it. 2392 02:07:56.079 --> 02:07:59.720 In fact, there was a time I considered, maybe I 2393 02:07:59.760 --> 02:08:01.600 should should buy some of these liens. 2394 02:08:01.960 --> 02:08:02.760 Okay, buy them. 2395 02:08:02.960 --> 02:08:06.079 So you give the woman sixty five rand excuse me, 2396 02:08:06.199 --> 02:08:09.560 sixty five hundred, or maybe you make a settlement six thousand, 2397 02:08:09.600 --> 02:08:10.520 and you say, look. 2398 02:08:10.600 --> 02:08:12.880 I'll buy the rights to this. You can buy the 2399 02:08:13.000 --> 02:08:16.359 rights to the lean and go after the company. You 2400 02:08:16.439 --> 02:08:19.359 know it could be a viable business. Peep. 2401 02:08:19.479 --> 02:08:22.720 The small contractor gets paid immediately, and then you take 2402 02:08:22.800 --> 02:08:25.600 on the responsibility to take them to court. 2403 02:08:26.239 --> 02:08:27.159 So you buy it for a. 2404 02:08:27.199 --> 02:08:31.119 Discount and you sue them three oh three seven to 2405 02:08:31.159 --> 02:08:33.359 one three talk seven one three eight two five five. 2406 02:08:33.760 --> 02:08:38.199 But that's the story of David and Goliath and how 2407 02:08:38.319 --> 02:08:42.319 you can make one little lean payoff big time more. 2408 02:08:42.439 --> 02:08:49.079 Right after this, Hi, Tom Martino, you're a troubleshooter. 2409 02:08:50.199 --> 02:08:50.479 Okay. 2410 02:08:50.640 --> 02:08:54.960 So we've talked about construction contracts, and something else I 2411 02:08:55.119 --> 02:08:58.279 neglected to talk about were types of contracts in general, 2412 02:08:59.279 --> 02:09:02.600 So there are a number of different types of contracts 2413 02:09:02.840 --> 02:09:05.720 you can enter into when it comes to home construction, 2414 02:09:06.079 --> 02:09:11.840 repair or big renovation projects. One is easy to understand. 2415 02:09:12.359 --> 02:09:17.720 It's a lump sum contract. No matter what, it's a 2416 02:09:17.800 --> 02:09:20.600 lump sum. They will do the job for this price. 2417 02:09:21.079 --> 02:09:24.720 They don't have to line item anything. If you're happy 2418 02:09:24.800 --> 02:09:28.199 with the price, you sign it, but you have to 2419 02:09:28.279 --> 02:09:32.039 make sure the contractor is able to do it, because 2420 02:09:32.079 --> 02:09:34.439 remember they go out of business and can't fulfill it, 2421 02:09:35.039 --> 02:09:38.119 then you're out. Okay, So you pay a good amount 2422 02:09:38.159 --> 02:09:40.840 of money toward the lump sum and then they can't 2423 02:09:40.880 --> 02:09:44.720 finish it. That money you paid, you know, you still 2424 02:09:44.760 --> 02:09:46.479 have to pay more to finish it. It might take 2425 02:09:46.600 --> 02:09:49.319 way more than the lump sum called for. The other 2426 02:09:49.439 --> 02:09:54.880 one is plus contracts, where they take the cost of everything, 2427 02:09:55.000 --> 02:09:56.560 but you have to make sure they account for it 2428 02:09:56.640 --> 02:10:00.239 properly and then add a percentage. Then you have unit 2429 02:10:00.319 --> 02:10:04.680 price contracts where each unit they complete is paid by 2430 02:10:04.720 --> 02:10:08.920 a certain amount. Anyway, you've heard the Troubleshooter show and 2431 02:10:08.960 --> 02:10:11.079 you got smarter for it. I hope we got more 2432 02:10:11.119 --> 02:10:14.359 coming up tomorrow. Remember call three zero three Martino for help, 2433 02:10:14.520 --> 02:10:15.920 information and referrals. 2434 02:10:20.359 --> 02:10:24.119 Follow Tom Martino at Real Tom Martino, and stay. 2435 02:10:24.000 --> 02:10:26.760 Connected with all of us at six thirty k kyhow 2436 02:10:26.840 --> 02:10:30.359 dot com and on the iHeartRadio app. This is Denver's 2437 02:10:30.479 --> 02:10:32.680 talk station, six thirty k House