Speaker 1: Ripped up so you don't have to come run in
Speaker 1: sustas as you can. Shooter's gonna help come.
Speaker 2: Man Dix is the Troubleshooter Show. No Tom Martine, Okay.
Speaker 3: I'm Tom Martino. Welcome to the show. Three oh three
Speaker 3: seven one three talk seven one three eight two five five.
Speaker 4: If I go to a wide shot here, you're gonna
Speaker 4: see Nick with me with renew home Innovations dot Com.
Speaker 4: This hour brought to you by renew home Innovations dot Com.
Speaker 4: The most beautiful walking showers you ever want to see.
Speaker 3: That's what I've said.
Speaker 4: I've said it every day on the show when I
Speaker 4: promote them. They're just beautiful. You cannot you absolutely cannot
Speaker 4: visualize in your head the beauty of sheet porcelain. One
Speaker 4: of the only people doing that sheet porcelain because it's
Speaker 4: it's hard to work with no maintenance, zero maintenance. It's
Speaker 4: a lifetime shower, Nick, Isn't it easy to say it's
Speaker 4: a lifetime shower for sure?
Speaker 3: Oh?
Speaker 5: Absolute, one hundred percent.
Speaker 6: You'll never have to do your shower again and the
Speaker 6: look will be timeless.
Speaker 3: Oh how are the colors? You know?
Speaker 6: Pretty much any pattern you can imagine of a natural stone.
Speaker 6: They have fifty different styles of selections of products.
Speaker 4: So okay, wonderful. Now we're going to be talking about
Speaker 4: that and more coming up. One thing that came out
Speaker 4: was a general study. I'm getting back into health now. Listen,
Speaker 4: you guys all know you guys listening. No, I'm going
Speaker 4: through a battle with cancer. I should say, well, I
Speaker 4: could properly say I went through a battle of cancer
Speaker 4: and now I'm on the downward side. It was one
Speaker 4: hundred percent removed, which is very, very very rare.
Speaker 3: With pancreatic cancer.
Speaker 4: And all my brothers and sisters who have pancreatic cancer,
Speaker 4: I hope you can have a great outcome.
Speaker 3: That the statistics are there.
Speaker 4: Basically ninety seven percent of the time, it's not so
Speaker 4: good because it's discovered after it already has metastasized, and
Speaker 4: mine was not.
Speaker 3: And so I got to remove. Why am I bringing
Speaker 3: all this up? Well?
Speaker 4: I felt kind of guilty talking about health things on
Speaker 4: this show. I thought, you know, Tom, you brag about
Speaker 4: your supplements, your purified water, your exercise regimen and building
Speaker 4: up your immune system, and here you go, a slap
Speaker 4: in the face, you get pancreatic cancer.
Speaker 3: Who are you to give health advice.
Speaker 4: Well, then I started looking into it and realized I
Speaker 4: didn't do anything wrong. It's not like I'm blamed for it.
Speaker 4: So no matter what all of the docs said. One
Speaker 4: of the reasons I'm faring so well and doing so
Speaker 4: well under the I went through surgery very well about
Speaker 4: six or seven weeks ago, and everything is because of my.
Speaker 3: Condition. So here's what I'm saying.
Speaker 4: It never hurts, never ever ever hurts to be in
Speaker 4: great condition. And I will be talking about some health
Speaker 4: stuff going forward again. And one of the things I
Speaker 4: wanted to let you know, there's two things I wanted
Speaker 4: to talk about.
Speaker 3: Sunscreen.
Speaker 4: There was a massive study on sunscreen and this organization
Speaker 4: has come out with some really really good, really good
Speaker 4: recommendations on sunscreen. So later in the show we have time,
Speaker 4: I'll go over that not all sunscreen is good and
Speaker 4: you can't just go by that SPF.
Speaker 3: You can't.
Speaker 4: There's so much more to it. And then I want
Speaker 4: to talk about inflammation. You know, when we think about inflammation,
Speaker 4: we think about a sprain on our muscle or joint
Speaker 4: or maybe you know inflammation, that's what it is, right,
Speaker 4: What you don't realize is systemically as an organism, we
Speaker 4: can experience systemic inflammation, which is probably the number one
Speaker 4: cause of all disease.
Speaker 3: So we might get to that. Not might.
Speaker 4: I'm going to try to get to that later on,
Speaker 4: but I want to go to the phones now. Phones
Speaker 4: always take priority, and then if you have any questions
Speaker 4: for Nick, we'll talk to Nick about a renew Home
Speaker 4: Innovations dot Com. Tony, you have a warranty issue, and
Speaker 4: I'm told to check my email, so I'm going to
Speaker 4: check my email and talk about it. So here's your email,
Speaker 4: and you have an issue that we were very puzzled about.
Speaker 4: You said you bought a used car, and I think
Speaker 4: we were a little weirded about the warranty.
Speaker 3: Can you recap your problem for us, sir?
Speaker 7: Yeah, So I ended up they talked me to get
Speaker 7: into one of those warranties.
Speaker 8: Yeah, and I didn't.
Speaker 7: It doesn't say nothing about rideshare on it, but I
Speaker 7: guess it falls under.
Speaker 3: Like, oh, okay, okay, that's what it was.
Speaker 7: It isn't it part time for I was doing rideshare
Speaker 7: life a few times on the weekends and stuff.
Speaker 3: So you had a problem, took it in. You had
Speaker 3: a problem. How did they find out you had where
Speaker 3: you did ride share.
Speaker 7: The sticker was in the window.
Speaker 8: So yeah, they never leave those stickers.
Speaker 3: And they immediately latched onto that, didn't They immediately they.
Speaker 8: Take pictures of it and everything.
Speaker 7: Because when they they filled out their paperwork on that
Speaker 7: side and they said why they were denying it, it
Speaker 7: said for ridesharing that and had.
Speaker 3: You know I could make the argument.
Speaker 4: I could make the argument that people take better care
Speaker 4: of their cars on ride share.
Speaker 3: I'll bet you get your oil changed all the time. Yes, no, maybe, yeah,
Speaker 3: And I.
Speaker 7: Mean I keep the inside imactivate for this because you
Speaker 7: got passengers. I wash it every couple of days. I
Speaker 7: mean when I was doing that stuff, I'm my.
Speaker 8: Car was clane.
Speaker 4: I mean, so I look through this warranty and there
Speaker 4: are some truly damning clauses here that get them out
Speaker 4: of it. Commercial the general term commercial use. No one
Speaker 4: can argue this. It's a commercially used vehicle, right, that's
Speaker 4: number one. But they go on to talk about something
Speaker 4: like taxi service or something.
Speaker 3: I looked at it.
Speaker 4: I don't have it highlighted, but I think they're pretty
Speaker 4: well covered rejecting your claim. Now, do I think it's
Speaker 4: fair no, you you know, I don't see anything you'd
Speaker 4: be doing with rideshare that would violate terms of use
Speaker 4: other than you're doing it okay. In other words, there's
Speaker 4: nothing specific they can say. It would be different if
Speaker 4: you were racing this car or you know, using it
Speaker 4: for something weird. All you're doing is riding around and
Speaker 4: maybe you have a few more miles, but they have
Speaker 4: a mileage limitation, and I just I think it's unfair.
Speaker 4: But many they have themselves covered. So my question, oh
Speaker 4: go ahead, I'm sorry.
Speaker 7: Well that part I understand. I was the one who violated,
Speaker 7: and I said, all right, that's fine, but on my thing.
Speaker 7: So since they declined it, I figured, right, did the
Speaker 7: contractor exactly?
Speaker 3: And get your money back?
Speaker 9: My money back?
Speaker 3: Right, I agree with you.
Speaker 4: So here, okay, if you're not going to cover me,
Speaker 4: then give my money back. And this is where I
Speaker 4: see nothing that says you can't get your money back.
Speaker 3: Nothing.
Speaker 10: Yeah.
Speaker 7: And when I talked to the guy at the because
Speaker 7: I talked to the guy, he's like, oh, you got
Speaker 7: to talk to your financer whoever you know I bought
Speaker 7: the car from. So I talked to that finance guy
Speaker 7: and he goes, oh.
Speaker 8: They don't.
Speaker 11: They don't do that.
Speaker 7: They don't get refunds in this and that. Well funny
Speaker 7: about that is, so when I talked to.
Speaker 8: You guys the other day, there is kind.
Speaker 7: Of a misunderstanding on how the warranty mileage worked because
Speaker 7: they were saying, because I was telling you guys, it
Speaker 7: was one hundred and fifty thousand eleven per quarantine, and
Speaker 7: they're like, well, what do you at? And I met
Speaker 7: like one hundred and thirty seven. But when I talked
Speaker 7: to the guy yesterday, I told him, I go, you know,
Speaker 7: how's that mileage work? So the mileage on the warranty
Speaker 7: starts when I bought the car, So it does it's
Speaker 7: one hundred and fifty thousand mile warranty plus what was
Speaker 7: ever on the car, so it's not up to one
Speaker 7: hundred and fifty thousand miles. It's one hundred and fifty
Speaker 7: thousand miles from when I bought the car.
Speaker 4: Well, you know a lot of those and I want
Speaker 4: to I want to tell people to be very careful
Speaker 4: because a lot of those warranties are tricky. Some of
Speaker 4: them go back to what's called the in service date,
Speaker 4: honest to goodness, meaning if a car was put into service,
Speaker 4: let's say in twenty twenty two, and it's now twenty
Speaker 4: twenty five. There are three years of in service already,
Speaker 4: so if you get a five year warranty, you're actually
Speaker 4: only getting two years because they go back to the
Speaker 4: in service date. Others start from the date that you
Speaker 4: buy the warranty, but they don't all do that. Some
Speaker 4: go arbitrarily to a number period. But you say, yours
Speaker 4: goes from the day you bought it plus one hundred
Speaker 4: and fifty. Here's the deal. Whatever it is, it's not
Speaker 4: going to cover you. So I believe you're doing a
Speaker 4: refund since you can't use it, you never could have
Speaker 4: used it. I think we're going to shoot for a refund.
Speaker 4: That's what I want to do. I want to pressure them.
Speaker 4: There's no reason now now listen, I'll give them. They
Speaker 4: have the right, they have the total right to disclaim
Speaker 4: this and say commercial use. But I don't believe that
Speaker 4: they can be unjustly enriched by just keeping your money.
Speaker 7: Yeah, and when I talked to the guy Yeah yesterday,
Speaker 7: it was funny because as soon as I mentioned your
Speaker 7: name in your show, because I telling him, yeah, you know,
Speaker 7: I'm sending them over a copy of my contract.
Speaker 3: Yeah.
Speaker 7: Yeah, it changed his story a little bit, and he's my, Oh, well,
Speaker 7: let me send you this paperwork to fill out. And
Speaker 7: then I still got to deal with my manager to
Speaker 7: see if they can help you.
Speaker 3: So, so where does this stand right now? Are they reconsidering?
Speaker 8: I think so?
Speaker 7: I sent the paperwork in okay, So I'm waiting to
Speaker 7: see you because he said he asked to get approval
Speaker 7: from his management because he's just a finance guy.
Speaker 3: Hey, bro, here's what I think.
Speaker 4: Here's what I think is going to happen now that
Speaker 4: we're on the Now that we're on this, I think
Speaker 4: I think you're going to get it. Let's here's what
Speaker 4: I'm going to do. I really appreciate you calling me
Speaker 4: and giving this update. I'm going to put you on hold.
Speaker 4: I'm going to mark this pending, and I am going
Speaker 4: to wait to hear. Let's give them a few days
Speaker 4: and hope they come to their senses. I'm Tom Martine
Speaker 4: three O three seven one three A two five five Denver,
Speaker 4: Regen dot com. By the way they do weight loss,
Speaker 4: they do regenerative therapy for joints and painful joints and
Speaker 4: tendons and they also do neuropathy treatment Denver Region all
Speaker 4: with stem cells genuine stem cells Denver Region dot com.
Speaker 4: Nick foxs us with us from renew Home Innovations dot com.
Speaker 3: I have one quick question, Nick.
Speaker 4: They want to know if you do more than porcelain,
Speaker 4: and I know you do, so if you had to
Speaker 4: sum up, what are the other what are the other
Speaker 4: materials you use for showers?
Speaker 6: So we have a we have a a wide variety
Speaker 6: of different products. Porcelain is obviously our favorite because we
Speaker 6: love the beauty and the way that.
Speaker 4: Well you do it as such a price that others
Speaker 4: charge for plastic.
Speaker 6: Very close, right, Yeah, yeah, it's it's pretty incredible, and
Speaker 6: that's just buying power, that's all. But you know a
Speaker 6: lot of customers still want tile, so on they do. Okay,
Speaker 6: we'll do a tile shower and then we have some
Speaker 6: other crush stone material problems.
Speaker 3: Someone asks about subway tile.
Speaker 4: I think it's those elongated they're kind of rectanglear and
Speaker 4: they're nice. They're usually white. They're really you know, and
Speaker 4: it comes from the New York subways. That's why they
Speaker 4: call it subway tile.
Speaker 3: Do you do those? Sure?
Speaker 5: Yeah?
Speaker 6: I mean that's actually a pretty popular when you are
Speaker 6: doing tile, and it's the look. And so there are
Speaker 6: products that have or mimic that type of look that
Speaker 6: we can actually install as well, which creates a somewhat
Speaker 6: of a zero maintenance type of product.
Speaker 4: One other person asks, doing an hour, can they move
Speaker 4: the shower? In other words, they have a tubs, they
Speaker 4: have what I call a shob, you know, the shower
Speaker 4: tub SHUBs.
Speaker 3: I hate them. Now can that be shifted a few
Speaker 3: feet left or right?
Speaker 6: Absolutely? Yeah, we can. We can play with the plumbing
Speaker 6: a little bit. We try to stay in a life
Speaker 6: for like setting just so that we can kind of
Speaker 6: minimum is the expense, but yes, it can absolutely be done.
Speaker 3: Okay, thank you very much.
Speaker 4: So Tony, I guess you got your marching orders and
Speaker 4: that wait a second, Oh yes, Mark and Tony, I'm
Speaker 4: reading his fidelity warranty right right.
Speaker 12: Do you have it there?
Speaker 3: Yeah?
Speaker 4: I do, and I did call it for it the
Speaker 4: other day. Let me let me pull it up here,
Speaker 4: go ahead, just pull it up real quick.
Speaker 3: I got it. I got it.
Speaker 12: And the first one is the m the certified pre
Speaker 12: owned vehicle. Scroll past that stuff and get down to
Speaker 12: like page four where it says in bold print limited warranty.
Speaker 3: Okay, I'm going to find it, but keep talking.
Speaker 12: The powertrain coverage under the limited warranty begins on the
Speaker 12: vehicle purchase date and expires according to the terms or
Speaker 12: the mileage of the plan indicated, whichever occurs first. Plan
Speaker 12: expiration is measured in term mileage from the manufacturer's original
Speaker 12: in CIRERVIS date in zero mid.
Speaker 4: Well, we were talking about before the in service date,
Speaker 4: so it does start at the in service date.
Speaker 12: Well, that's what it says. That's why I don't understand
Speaker 12: what Tony's saying. Tony, where where are you reading? Whatever
Speaker 12: you're reading?
Speaker 4: That's a good point mark. I did not see that.
Speaker 4: What page number did you say?
Speaker 3: It was like? What of eight? There is?
Speaker 12: Hold on, if I look over at this soon, look.
Speaker 3: At the bottom, it'll give you the page number. Yeah,
Speaker 3: I'm looking right here. That is page four. That is
Speaker 3: a good catch mark. In page four, Okay, I'm looking
Speaker 3: at it, page four.
Speaker 12: Look where it says right towards the top, limited warranty period.
Speaker 4: Yeah, I'm trying to find what you're looking at there,
Speaker 4: bro Okay, but anyway, one, two, okay, anyway, So it says, oh,
Speaker 4: the following bowld print appearing throughout this limited warranty.
Speaker 12: Yeah, keep going and down to where it says limited
Speaker 12: warranty period.
Speaker 4: Read it, okay, limited warranty period. The powertrain covered under
Speaker 4: this limited warranty begins on the vehicle purchase state and
Speaker 4: expires according to the term or mileage of the plan indicated,
Speaker 4: whichever occurs first. Plan expiration is measured in term mileage
Speaker 4: from the manufacturer's original in service date and zero miles.
Speaker 4: In other words, it wrote goes on, it even goes
Speaker 4: on further and says and not the vehicle purchase date
Speaker 4: and current odometer reading. So if no manufacturer's original in
Speaker 4: service date it can be determined, then blah blah blah blah.
Speaker 4: But Mark, you're absolutely right. It says that it goes
Speaker 4: back and this was what I was warning people before.
Speaker 4: It goes back to the in service date. So think
Speaker 4: about this. If you bought a car and you buy
Speaker 4: one hundred and fifty thousand mile warranty and it goes
Speaker 4: back to the original in service date and you got
Speaker 4: one hundred and forty thousand miles on it, you bought
Speaker 4: ten thousand miles.
Speaker 12: That's what exactly for over three thousand dollars. Yeah, and
Speaker 12: they do this all the time, Like on Hondis. It's
Speaker 12: even crazier. You buy like an extended three year warranty. Well,
Speaker 12: that three years is all covered by the manufacturers, bumper
Speaker 12: to bumper, you literally bought.
Speaker 4: Nothing, honest to god. I've said this before and warned
Speaker 4: people about it. So where did you get the impression
Speaker 4: he was just bragging about how it adds one hundred
Speaker 4: and fifty to his because.
Speaker 12: I've never seen one in my life where you can
Speaker 12: buy a vehicle at one hundred and thirty thousand miles
Speaker 12: and you have one hundred and fifty thousand additional that
Speaker 12: the transmission's going to break, the engine's going to break.
Speaker 12: That's why they don't sell them like that.
Speaker 4: So what gave you that impression? That's what I want
Speaker 4: to know. Let's is he back or if he's not there,
Speaker 4: we can't ask him. But he's got bad news. But
Speaker 4: in any case, if it never did cover the car, though, Mark,
Speaker 4: I don't see anything that says he can't get a refund.
Speaker 3: I don't know.
Speaker 12: I don't think well, I don't know about a full refund.
Speaker 12: He'd get whatever the pro ration is up to where
Speaker 12: they rejected the claim. So you know, whatever period or.
Speaker 4: Or he could make the argument Mark, he could make
Speaker 4: the argument that it was never covered.
Speaker 3: It never could have been covered, so there.
Speaker 12: Was no He's the one that broke the contract by
Speaker 12: driving uber or lyft. I don't think they broke the contract.
Speaker 3: He did.
Speaker 12: He bought it and said he would not. He knew
Speaker 12: in there it says you can't be a commercial vehicle
Speaker 12: and he decided to break it.
Speaker 3: Yeah.
Speaker 4: Man, I'm telling you in general, buying these warranties, they're
Speaker 4: not worth it.
Speaker 3: They're just not worth it. Folks.
Speaker 12: Now you got to have like an attorney look over
Speaker 12: the whole damn thing. They're all so damn tricky.
Speaker 4: Oh it becomes crazy. Somebody here, Nick wants to know
Speaker 4: can they make their rectangle shape?
Speaker 3: Can they make it more square? If they don't want
Speaker 3: to use the room.
Speaker 4: They What they want to do is take the tub
Speaker 4: shower combination and shrink it to a conventional shower. Now
Speaker 4: the word conventional is risky here because conventionally used to
Speaker 4: mean a square shower.
Speaker 3: But I think that's what they're talking about.
Speaker 5: Absolutely.
Speaker 6: In fact, that's probably one of the most common things
Speaker 6: that are happening is people are pulling out the tubs
Speaker 6: that don't get used in the first place.
Speaker 3: Right, and so they're conserving space a.
Speaker 5: Bit, yes, and making it more of a user friendly shower.
Speaker 4: This is Nick Foxy's with renew Home Innovations dot Com
Speaker 4: three h three nine zero four to two thousand. By
Speaker 4: the way, we got more on the Troubleshooter show your
Speaker 4: calls on any topic, question or complaint, and we're going
Speaker 4: to go over some health related issues that I've dug
Speaker 4: up that I think are really really important on inflammation.
Speaker 4: Right after this, Tom Martino here, listen.
Speaker 3: If you're looking for.
Speaker 4: A will, a simple quick will, or looking for a trust,
Speaker 4: or maybe creatively you're using an LLC, a family LLC
Speaker 4: like the Martino family LLC. You can do that through
Speaker 4: McKenzie law. He's really incredible. On state planning eight three
Speaker 4: three co plans, he's live and local. He has that number,
Speaker 4: but it is local eight three three co plans and
Speaker 4: it's coplans dot co. You should have an estate plan
Speaker 4: no matter what. There's no excuse not to. Now let's
Speaker 4: talk here, and what's really important I wanted to talk
Speaker 4: about is this case with Deputy Doc we were so
Speaker 4: mystified by it. So I'm going to go over just
Speaker 4: basically what it was. Somebody called in and said it
Speaker 4: was Dale and it was for his daughter down Then
Speaker 4: Dawn got on and she bought a twenty thirteen Jeep
Speaker 4: Grand Cherokee Unlimited. This is the same problem we get
Speaker 4: over and over and over again, and she bought the warranty.
Speaker 4: Long story, short light comes on. They say we're not
Speaker 4: covering it now. AutoNation towed it in two months ago,
Speaker 4: and she just wants to get it fixed and move on.
Speaker 4: They can't find the car, she said. She said, They
Speaker 4: told her the car is lost. No one knows where
Speaker 4: it is. Deputy Doc called yesterday three times, and three
Speaker 4: times he was hung up on and after being put
Speaker 4: on hold, he was pissed and said, I'm going to
Speaker 4: go there in the morning in person and ask about
Speaker 4: this car.
Speaker 3: So Deputy Doc take it away.
Speaker 13: Okay. So I went down there and finally I spoke
Speaker 13: to a man, a guy named Jacob in person who's
Speaker 13: in the sales department. But apparently there's two separate service places,
Speaker 13: one for the regular service and one for some other
Speaker 13: kind of service. He was very helpful. There's a secondary
Speaker 13: lot which is about a quarter mile away from their
Speaker 13: main store on a rapa hole road, so he was
Speaker 13: able to track down the fact that the car is
Speaker 13: in fact at their secondary lot. There are we finally
Speaker 13: found out who knows about what's going on, and it's
Speaker 13: the general sales manager. His name is Andy. He was
Speaker 13: not there Jacob, and I believe him is going to
Speaker 13: send him a note. I saw him write it down
Speaker 13: and have Andy called Dawn this morning and then we'll
Speaker 13: take it from there. But at least we know where.
Speaker 4: The car is good and maybe they can work something
Speaker 4: out with the warranty. Look, I don't know, like I said,
Speaker 4: if it's supposed to be covered or not.
Speaker 3: But what really bothers me is how many of these
Speaker 3: calls we get.
Speaker 4: Oh, incredible, it's incredible, and they all have to do
Speaker 4: with high mileage cars. People buy and then they buy
Speaker 4: an extended warranty and they're fat and happy, and what
Speaker 4: happens the extended warranty doesn't cover their problem.
Speaker 3: They call us and expect to get it covered.
Speaker 4: Not only is the extended warranty a stupid idea on
Speaker 4: high mileage cars, it's a waste of three or four
Speaker 4: thousand dollars. But it's a waste of time when you
Speaker 4: buy a car as is to expect any repairs. The
Speaker 4: only I tell people this all the time, buying a
Speaker 4: car as is means as is as is. There are
Speaker 4: no exceptions except if they literally found something, covered it up.
Speaker 3: And lied to you directly about it.
Speaker 4: If they said the transmission is great in this car
Speaker 4: and they did something to jury rig it to make
Speaker 4: it sound good during the time you were test driving.
Speaker 4: But why would you put yourself through the headache of
Speaker 4: trying to prove fraud when all you have to do
Speaker 4: is get it in writing what you expect and what
Speaker 4: you don't expect. So as is means as is? What
Speaker 4: does that mean? You should have the car checked out?
Speaker 4: Always have these cars checked out. It would be that simple.
Speaker 4: Check out the dang car, and then Kevin Caulkin over
Speaker 4: at shared an Autotech for one hundred and twenty bucks,
Speaker 4: we'll go through the used car. Now that's not a guarantee,
Speaker 4: you know. Still things can happen. So what's another good
Speaker 4: general rule. I'll tell you my general rule. Never ever
Speaker 4: ever buy a car with one hundred thousand miles or more. Never, never, never,
Speaker 4: Now Are there some gems? Yes, there are, Yes, there are.
Speaker 4: If Deputy D owned one and it's a Toyota, you
Speaker 4: can bet it's a gem. But I'm telling you they're
Speaker 4: few and far between. So the general rule of thumb
Speaker 4: is never buy a car. Now, listen, there's a little
Speaker 4: there's a little addition to this. Never buy a car
Speaker 4: with one hundred thousand miles or more, or that will
Speaker 4: reach more than one hundred thousand miles when you own it.
Speaker 4: So if you drive ten thousand a year and that's
Speaker 4: thirty thousand, don't buy a car with more than seventy
Speaker 4: thousand miles on it. I'm sorry it goes without saying.
Speaker 4: Ninety eight percent of all of our used car problems
Speaker 4: our cars that have more than one hundred thousand miles.
Speaker 3: Can everyone agree on that.
Speaker 13: Absolutely?
Speaker 4: Why would you take the chance to buy a car
Speaker 4: with that many miles? Now, some people say, Tom, it's
Speaker 4: because that's all I can afford and this, and this
Speaker 4: is where I make my Argum, take whatever cash you
Speaker 4: were going to do and put it down on a
Speaker 4: new car with a good warranty. I would suggest, if
Speaker 4: you're sensitive to monthly payments and you want to get
Speaker 4: a car that's relatively inexpensive but has a great warranty.
Speaker 3: You have Hyundai and you have Kia.
Speaker 12: Well, I would say in some of those leases. Now
Speaker 12: remember last Friday we were looking at those. I think
Speaker 12: it was a Nissan Leaf.
Speaker 3: Oh my god, like.
Speaker 12: Two hundred bucks a month.
Speaker 3: Man, I know it, and I don't know why so
Speaker 3: many people feel I just want to pay for it
Speaker 3: and get it over. And I keep bringing up this
Speaker 3: case a few years ago Mark where the woman said, no,
Speaker 3: she was paying.
Speaker 4: It was like forty six ninety five. She was buying
Speaker 4: a car because it's bought and paid for. I don't
Speaker 4: want to have to worry about it. And I said,
Speaker 4: take that forty six ninety five. You had found a
Speaker 4: deal back then on on on a Hunday. If she
Speaker 4: put that forty six ninety five, her payment would have
Speaker 4: been one hundred and thirty five dollars a month on
Speaker 4: a brand new car with a ten year warranty. As
Speaker 4: it turned out a couple of years later, she had
Speaker 4: ended up spending three times the forty six ninety five
Speaker 4: to keep that car running, whereas a new car she
Speaker 4: would have spent nothing. So please don't automatically look for
Speaker 4: an old used car. Don't consider a new car all
Speaker 4: in some circumstances or slightly used three O three seven
Speaker 4: to one three talks seven one three eight two five
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Speaker 4: needs all of them. They're great people and they offer
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Speaker 4: dot Com. You're troubleshooter all right. Three oh three seven
Speaker 4: one three eight two five five. Nick Fox with us
Speaker 4: from renew Home Innovations dot com.
Speaker 3: I have a question. Someone wants to know how far
Speaker 3: outside of the shower area do you go with your
Speaker 3: with your renovation of a bath Do you do just
Speaker 3: the shower area? Is that your main thing?
Speaker 6: Well, we like to focus on the shower space, but
Speaker 6: ultimately we do complete bathroom models also, so.
Speaker 4: If someone says can you do this area or that area,
Speaker 4: you can do that too. So on that note, they
Speaker 4: want to know if you've ever done like a wains
Speaker 4: coating with the porcelain to carry on the shower.
Speaker 6: Absolutely, we, in fact, probably fifty percent of the customers
Speaker 6: that we do showers with will take some form of wainscoat,
Speaker 6: either around a tub like a free standing tub, or
Speaker 6: around a toilet, or just bringing it to connect to
Speaker 6: a vanity. So all the time, it's very popular and
Speaker 6: it actually completes the space.
Speaker 3: And this is real porcel Oh.
Speaker 5: Yes, it's absolutely stunning.
Speaker 3: How do this?
Speaker 4: So they must get this giant slab and cuts and
Speaker 4: cut sheets of it.
Speaker 6: So be a year ago you would have to have
Speaker 6: it cut in with.
Speaker 5: The CNC machine, which is you know, with.
Speaker 3: The water jack.
Speaker 6: Today we're able to fabricate ninety percent of everything we
Speaker 6: do in the driveway based off of some proprietary product
Speaker 6: that is built into the.
Speaker 3: So you can template and cut right there, right.
Speaker 5: In the field.
Speaker 3: Holy crap. So there's no mistake there.
Speaker 6: That's why it's we've been able to get our projects
Speaker 6: so much more affordable than say, using a fabrication firm.
Speaker 3: Oh, I get it. So you go there with raw material?
Speaker 5: Correct?
Speaker 9: Now?
Speaker 4: Does what about the sealing properties as an sea l
Speaker 4: ceiling from moisture water spots? How does porcelain hold up?
Speaker 4: Is it porous or is it pretty much? Or do
Speaker 4: you have to seal it?
Speaker 3: Does it? How does that work? It?
Speaker 5: Really is kind of one and done. I mean, if
Speaker 5: you do it correctly.
Speaker 6: I mean, so we seal the each panel, we install
Speaker 6: it with with all the proper material, yeah, the proper adhesives,
Speaker 6: and then we put in the ceilings around.
Speaker 4: The surface itself doesn't pick up water spotting and all that.
Speaker 6: It's impervious to moisture. Yeah, absolutely, we have no issues
Speaker 6: with moisture getting down.
Speaker 4: Now, they don't still make toilets out of porson right,
Speaker 4: that's too expensive?
Speaker 3: Do they still make porcelain toilets?
Speaker 5: They might?
Speaker 3: I mean, I mean, I don't know. I mean I
Speaker 3: was just curious more than anything.
Speaker 4: Some kind of stone Okay, Yeah, Now on the you
Speaker 4: answered how far outside the shower area can this be used?
Speaker 3: And I even hesitate to ask this for flooring?
Speaker 5: Absolutely?
Speaker 6: What?
Speaker 5: Yeah?
Speaker 6: No, we in fact, we did a shower recently which
Speaker 6: was about a twenty by twenty shower.
Speaker 12: Wait wait wait.
Speaker 4: Wait wait wait twenty by twenty shower twenty feet yes,
Speaker 4: by twenty feet correct?
Speaker 3: Yes, well why would it Mark twenty by twenty? Now?
Speaker 4: I thought Mark had the most giant shower I've seen recently.
Speaker 12: We've seen some ours is pretty big, man, but I've
Speaker 12: seen some that we've looked at out in Louisiana, Tom.
Speaker 12: I saw one that had a fireplace in it. A
Speaker 12: shower with a fireplace.
Speaker 3: You mean by like a glass panel so it could
Speaker 3: shine through.
Speaker 12: Yeah, a glass panel. So on one side of it
Speaker 12: is where the master bed would sit. On the other
Speaker 12: side was a shower that had to be at least
Speaker 12: twenty five by ten feet. I mean, mark was three
Speaker 12: hundred square foot shower. Beautiful.
Speaker 4: I had to guess crazy, if I had to guess
Speaker 4: your shower, is it like a ten by twelve?
Speaker 12: Uh, it's pretty good. Ours is probably like, uh man,
Speaker 12: I don't know, man, ten by ten by maybe five?
Speaker 3: Oh, I think it's bigger. I'll bet you it's more
Speaker 3: like ten by eight.
Speaker 4: But okay, so listen, So you don't you don't put
Speaker 4: in a shower where none was there, right, you don't
Speaker 4: literally rough in and do it or can you or
Speaker 4: can you sub out enough to do that?
Speaker 5: I mean we're licensed plumbers, so we can do it.
Speaker 4: Okay, Okay, so you're a real contractor. I get it.
Speaker 4: You don't just do shower conversions. But that's your forte.
Speaker 6: We love doing the shower spaces because we can create
Speaker 6: some incredible.
Speaker 3: And you can do them in two or three days.
Speaker 5: Absolutely.
Speaker 6: The bigger ones like Marx is going to take a
Speaker 6: little bit of time, of course, right but absolutely most
Speaker 6: of our showers can be done in a handful of days.
Speaker 3: Do you have any financing deals right now? Because financing
Speaker 3: is such a barrier for some people.
Speaker 6: I would tell you that probably seventy five to eighty
Speaker 6: percent of our customers take advantage of twelve months no payments,
Speaker 6: no interest.
Speaker 4: Wait a minute, you're still doing Wait a minute, you're
Speaker 4: still doing twelve months no interest.
Speaker 6: Absolutely, most of our customers take advantage of the financing
Speaker 6: because it allows the project to take place while we're there,
Speaker 6: get the project started, and then they can figure out
Speaker 6: how to come up with their own money on their
Speaker 6: own time.
Speaker 4: I just I mean, in today's world with interest, where
Speaker 4: they are, where it is and all that. Now, I
Speaker 4: find that incredible that you're doing no interest for a year.
Speaker 3: I mean, that's incredible.
Speaker 5: Yeah.
Speaker 6: Sometimes we'll run programs where it's even more, you know,
Speaker 6: eighteen sometimes twenty four, just depending on the time of season.
Speaker 3: So two or three days to get it in.
Speaker 4: You guys have a year to pay with no interest
Speaker 4: and no penalties or anything. You got to get it
Speaker 4: paid within the year, though, and that's that's the trick
Speaker 4: of course. Oh my god, is that the big giant shower.
Speaker 4: He's showing me a picture. If you send that to me,
Speaker 4: I'm gonna put it up on YouTube. If you send
Speaker 4: that to me, it's a twenty.
Speaker 3: By twenty shower. It's a whole freaking home, theater room
Speaker 3: or whatever. Anyway, we have.
Speaker 4: More coming up on The Troubleshooter Show, and we're going
Speaker 4: to talk health, and we're going to talk all kinds
Speaker 4: of issues near and dear to your heart and your pocketbook.
Speaker 4: At three oh three Martino three oh three six two
Speaker 4: seven eight four six six.
Speaker 1: Yea ripped up new need advice.
Speaker 8: So you don't help, we'll come running.
Speaker 3: As fast as the can.
Speaker 1: Shooter's gonna help.
Speaker 8: Come.
Speaker 2: Man Dix, is the Troubleshooter Show. No, Tom Martino.
Speaker 3: Hey, I'm Tom Martino. Welcome to the show.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: A two five five.
Speaker 3: How are you doing? We are so happy that you
Speaker 3: can join us.
Speaker 4: And if you call that number three oh three Martino
Speaker 4: at works twenty four to seven. So if if we're
Speaker 4: not here on the air from ten am to two
Speaker 4: pm Mountain time. If we're not on the air, you
Speaker 4: can leave a message and we'll get you on the
Speaker 4: next show. And we love doing what we do for you.
Speaker 4: This hour brought to you by Frank Ran, the real
Speaker 4: estate man. Frank does an analysis. A lot of people think, well,
Speaker 4: what's that. They think it's like a drive bias. Not
Speaker 4: if you're looking to know what your house will sell for,
Speaker 4: and in this market, it's very difficult, very difficult to
Speaker 4: put a price on it because we have some homes
Speaker 4: in neighborhoods that are overpriced, some that are underpriced. Then
Speaker 4: we have some neighborhoods in themselves that are overpriced or underpriced.
Speaker 4: Then you have the dynamic of what's for sale in
Speaker 4: the area. Frank can look at all of these elements
Speaker 4: and then put together a really good it's not an app,
Speaker 4: I don't want to call it a prayer. A valuation
Speaker 4: of what he has seen and what he believes your
Speaker 4: house will bring for a sale. And that's invaluable before
Speaker 4: you list. What if you got ready to list a
Speaker 4: house and you decide to wait a minute, I can't
Speaker 4: settle for that. Then you find that out first. So
Speaker 4: Frank Ran the real estate man, completely free complementary valuation
Speaker 4: of your property three oh three. And it doesn't have
Speaker 4: to be your primary residence. It might be a rental
Speaker 4: or something three oh three nine two zero sixteen twenty two.
Speaker 4: By the way, speaking of rentals, you know, from time
Speaker 4: to time I speak about renting and being a landlord, right,
Speaker 4: and we talk about of course vestero turnkey. That's a
Speaker 4: whole different ball game. That's where you go to another
Speaker 4: market where it's promising. But those who have rentals, and
Speaker 4: I know Bo's one of them, I believe he has
Speaker 4: a number of rentals in the Denver area. I'm getting
Speaker 4: more and more texts and emails Bo from people who
Speaker 4: are sorry they ever got involved in Denver.
Speaker 3: Now, mind you, people have made money in Denver. You know,
Speaker 3: there was a time to buy, and now I believe
Speaker 3: is a time to sell.
Speaker 4: But that you know, I'm not the expert on buying
Speaker 4: and selling your rental property in Denver, but people are
Speaker 4: telling me Bo whenever we have on Brad O'Brien O'Brien
Speaker 4: Legal Services and we talk about navigating the tricky waters,
Speaker 4: you know, trying to preserve your rights as a landlord
Speaker 4: can be very difficult.
Speaker 3: You could end up with a tenant you can't get
Speaker 3: rid of. That's true.
Speaker 14: That's why I'm waiting for my lease is just the
Speaker 14: peter to run out, and then I'm going to I'm
Speaker 14: going to ten thirty one Amendo vest Era because you know,
Speaker 14: I just got a notice from City and County of
Speaker 14: Denver the other day. I failed to apply for my
Speaker 14: real estate license for one property and I was supposed
Speaker 14: to turn into paperwork Monday, and if I don't get
Speaker 14: it turned in, they're going to find me one thousand dollars.
Speaker 3: Explain to that.
Speaker 4: Explain that as far as the license, you need to
Speaker 4: be a rent So if you want to rent out
Speaker 4: your place, be a regular landlord.
Speaker 3: You have to have a license.
Speaker 14: Yes, it's some sort of they call it a real
Speaker 14: estate license, but it's really not. You want to sign
Speaker 14: a license for the landlord that had to be gives
Speaker 14: the landlord the ability to rent the property.
Speaker 13: There's a fee.
Speaker 14: I think it's like one hundred dollars a year, and
Speaker 14: then Denver sends somebody out to inspect the property, make
Speaker 14: sure it has fire extinguisher, smoke detectors and all it
Speaker 14: is is just a money grabb in my opinion, and
Speaker 14: what it does.
Speaker 13: I'm just going to pass the cost on to the
Speaker 13: on too, the tenant. But there's one I miss.
Speaker 14: So they're going to apparently if they're going to find
Speaker 14: me or take me to court, and no other county
Speaker 14: does it.
Speaker 13: Yeah, right, but little Toon is just Denver.
Speaker 9: Right.
Speaker 4: So here's the other thing, a one bedroom apartment. Right now,
Speaker 4: what do you think the the average price is for
Speaker 4: one bedroom a.
Speaker 14: One bedroom apartment? I would say it's around fifteen hundred. Nope,
Speaker 14: fifteen eight higher. Well then I'm looking at around two
Speaker 14: thousand dollars.
Speaker 4: Now you can find them for fifteen hundred, and you
Speaker 4: can find them for more. But you're going to average
Speaker 4: out about two grand a month for a one bedroom.
Speaker 12: I didn't know that too.
Speaker 13: I'm too inexpensive.
Speaker 3: Oh so what are you charging now? Do you have
Speaker 3: apartments or single family homes?
Speaker 14: I've got seven the eight single family homes and then
Speaker 14: have a small apartment building in downtown Denver and my
Speaker 14: two bedroom houses. I charge about eighteen to twenty two
Speaker 14: hundred a month. On the one bedroom apartment building, it's
Speaker 14: fifteen to sixteen hundred a month.
Speaker 13: No, no, and they're only full.
Speaker 4: I am told, I am told that some people are
Speaker 4: doing tricky things because apparently a lot of these rules
Speaker 4: kick in on a one year lease, and some people
Speaker 4: are making them three hundred and sixty four days or
Speaker 4: three hundred and sixty days and staying under the one
Speaker 4: year mark so they don't get harangued into these new requirements.
Speaker 3: Have you heard of that?
Speaker 14: No, Well, if you're a landlord, you're you're responsible for
Speaker 14: all of these new rules and regulations and licenses, whether
Speaker 14: you have.
Speaker 12: A tenant in them for one week or no.
Speaker 9: No, no, no, no no.
Speaker 12: The tenant's got to be in there a solid year.
Speaker 9: Uh bo.
Speaker 12: We've we've just had our guy on about that in
Speaker 12: order not to renew them, yeah to the lease, So
Speaker 12: we want to get around once they're there for a
Speaker 12: solid year, then you cannot cancel their lease. You have
Speaker 12: to renew it unless you're either selling the house or
Speaker 12: some other stuff.
Speaker 4: Yeah, or basically basically a one year lease basically put
Speaker 4: let's put it this way, a one year lease is
Speaker 4: reoccurring automatically unless you have just cause to get rid
Speaker 4: of the tenant.
Speaker 5: Yep.
Speaker 3: And that's just the way it is. What's amazing. Here's
Speaker 3: the other way you can get rid of people though.
Speaker 12: You can up the rent that's allowed to even though
Speaker 12: you know you can't say, okay, it's a million dollars.
Speaker 12: You can't go crazy, but you can definitely up the
Speaker 12: rent to where they'll probably move out right.
Speaker 4: You can, And again they do look at how much
Speaker 4: you up the rent. It cannot be what they call punitive.
Speaker 4: Now obviously that's up for grabs. You know, if someone says,
Speaker 4: wait a minute, you know you wanted to get rid
Speaker 4: of this guy.
Speaker 3: Now you're up in the rent too much.
Speaker 4: Again, I want to say this because I've been here
Speaker 4: forty five years. When I first came here renters, I
Speaker 4: would be so frustrated on this show. A renter would
Speaker 4: call and I'd say, there's nothing I can do for you.
Speaker 4: You don't have any rights. I mean there were no rights.
Speaker 4: I mean no rights at all except if you paid
Speaker 4: your rent you got private use of your premises.
Speaker 3: But there were no rights at all.
Speaker 4: And then all of a sudden things started swinging the
Speaker 4: other way, not all of a sudden, shouldn't say that slowly,
Speaker 4: And then all of a sudden, prior to COVID, it
Speaker 4: wasn't actually COVID, but prior to that, so many laws
Speaker 4: came into effect on the state level, and then Denver whatever,
Speaker 4: you know, they just amplifies that. Whatever the state is,
Speaker 4: Denver's always goes beyond that. So I've had people tell
Speaker 4: me they will never own a rental in Colorado again,
Speaker 4: never because it's too restrictive.
Speaker 3: When you buy a place and you get.
Speaker 4: Someone in there and basically you can't get rid of them.
Speaker 4: I mean you can, but it's not as easy as
Speaker 4: you think. So some people are not going to a
Speaker 4: year lease at all anymore because they don't want to
Speaker 4: have that just cause provision. The just cause provision is
Speaker 4: one of the ones that really bug people the most.
Speaker 4: You have to have a just or legal or or
Speaker 4: legal in their eye reason to get rid of people,
Speaker 4: and you know it's difficult.
Speaker 12: All all of this does is increase rent I mean,
Speaker 12: no matter how you look at you know, it doesn't help, right, No,
Speaker 12: I mean regulations drive up the price of thing. That's
Speaker 12: just how it works.
Speaker 4: Yeah, And originally, you know, they want to help renters,
Speaker 4: and then it gets to a point where it's hurting
Speaker 4: renters because people are like getting tired of it. And
Speaker 4: landlords are drying up. So anyway, that's it. So Bo's
Speaker 4: getting out of the business. He's saying, forget this crap.
Speaker 4: I'm not doing it anymore, and.
Speaker 14: I want to start raising the rent based on property taxes.
Speaker 14: I asked Brad O'Brien about that the other day. Is
Speaker 14: my property taxes have doubled?
Speaker 12: Yeah, you can do that, he said, you can put
Speaker 12: that in your lease basically like cam charge is in
Speaker 12: a commercial property and.
Speaker 13: Trash pickup too.
Speaker 12: Denver used to pay for all the trash picked up
Speaker 12: in our property.
Speaker 3: You know, that's the number one thing why rentsive skyrocketed.
Speaker 3: Just like Bo's talking about the property tax. We got
Speaker 3: so screwed on that deal.
Speaker 12: How people voted to get rid of the Gallagher Amendment right,
Speaker 12: That shows you how dumb the population of Denver is.
Speaker 3: No, I mean Colorado in general.
Speaker 4: I swear to you, you know, whatever your political persuasion,
Speaker 4: I don't care.
Speaker 3: But no one can argue. No one can argue that Denver.
Speaker 4: And Colorado are in good fiscal or financial shape.
Speaker 12: Did you guys see the video again in the last
Speaker 12: I don't know. In the last week, another a complex
Speaker 12: in Aurora, multiple people going door to door with I mean,
Speaker 12: like I don't know if they're fully automatic weapons. I
Speaker 12: know with aks ars and doing the shakedown. I mean,
Speaker 12: it's absolutely unbelievable what goes on in Denver and Aurora.
Speaker 3: Can somebody answer me a question too? And I really
Speaker 3: mean this, And again, you know, at seventy one years old,
Speaker 3: I was in the media for years and years in TV,
Speaker 3: and you could you could discount me as some grumpy
Speaker 3: old man, but I'm not.
Speaker 4: But I will say this, Is it my imagination? Or
Speaker 4: does Channel nine downplay that stuff? Do you get the
Speaker 4: I get the depression that Channel.
Speaker 12: Nine Kyle Clark, and you know what, God love him.
Speaker 12: I watch him almost every night because he drives me insane.
Speaker 12: But I do find him irritated almost like he's personally
Speaker 12: trying to drive me insane.
Speaker 3: But he is the lefty, left leftist. It's insane. Now,
Speaker 3: I don't think it's weird. I don't think they misreport
Speaker 3: or I don't think they I do.
Speaker 12: He was just talking about those apartments. Every time he
Speaker 12: talks about the original one, he downplays people with assault
Speaker 12: rifles from other countries shaking down people in Aurora. He
Speaker 12: downplays it like, oh it was a big national thing
Speaker 12: and that's why Trump game here. Well, my god, everybody
Speaker 12: saw the video.
Speaker 3: Yeah. I just think that nine in general, Channel nine
Speaker 3: downplays negative news if it reflects badly on the progressive agenda.
Speaker 3: I really believe that they have some kind of I
Speaker 3: don't even know if it's a conscious effort, but there
Speaker 3: it's almost like they downplay anything that would be negative
Speaker 3: against a liberal agenda, and they they they over exaggerate
Speaker 3: s newze stories that make conservatives look bad. I mean,
Speaker 3: and I wonder is this my imagination because it.
Speaker 12: Is not your imagination. Well, thank local reporter Tom for
Speaker 12: a local news station. They're incredibly leaning one direction.
Speaker 4: Okay, we have more coming up on the Troubleshooter Show.
Speaker 4: Three O three seven one three eight two, five to five.
Speaker 4: Remember the thirty nine dollars deep clean check and tune
Speaker 4: of your AC fix it twenty four to seven. If
Speaker 4: you haven't had it done, thirty nine bucks, the heat
Speaker 4: is here.
Speaker 3: Get it done. Fix myhome dot com book now.
Speaker 4: Your Troubleshooter three oh three, seven to one three talk
Speaker 4: pretty soon. I'm going to be putting online on our
Speaker 4: stream this twenty by twenty shower from renew home innovations.
Speaker 3: It's twenty by twenty. That's a garage.
Speaker 4: Think about that. That's a garage. Goodness, great, Hey, I'll
Speaker 4: bet you it's almost the size of the Rock and
Speaker 4: Roll beer garden.
Speaker 3: Is that what you call? Do you call it a
Speaker 3: beer garden? Steve? What do you call that place where
Speaker 3: people go and hang out and drink beer on the weekend?
Speaker 9: They call that a beer garden? Last time unheard? But
Speaker 9: the people love it, Tom, It's real unique. It's you know,
Speaker 9: I got a big heart, you know, a nice old
Speaker 9: Harley sitting there in the bury and on display, and
Speaker 9: it's just it's just, you know, I got twelve touring
Speaker 9: guitars hanging up.
Speaker 15: It's really neat.
Speaker 9: Because it's a residential ranch area. It just it's like
Speaker 9: a place you just wouldn't think it would be, and
Speaker 9: people love it. They love our beer as well.
Speaker 4: Hey, Steve, what was it before you can averted it
Speaker 4: to a beer garden? Is this your bag or one?
Speaker 9: It just well, I've had my brewery there since I've
Speaker 9: been brewed since nineteen eighty five. But this location here,
Speaker 9: I've had, you know, since twenty sixteen, and we just
Speaker 9: distributed with cans and.
Speaker 8: Went to festivals and things like that.
Speaker 9: Now that we're approved for on site sales, this is
Speaker 9: pretty much there's only two places you can get our beer.
Speaker 9: It's at our beer garden or a Colorado National Speedway.
Speaker 9: And you don't want to miss the race coming up.
Speaker 9: They have an early Fourth of July race on the
Speaker 9: twenty eighth, and I'll have fireworks and everything. You really
Speaker 9: want to go out there. And by the way, if
Speaker 9: you sign up for our festival, our Brewfest on August second,
Speaker 9: you're going to give a free VIP NASS car ticket
Speaker 9: and your callers, let me see if anybody signs up.
Speaker 9: I'm also going to give them our new bourbon beer free.
Speaker 12: On arrival.
Speaker 9: When they show up at the festival, they'll get a
Speaker 9: free T shirt. And these are not cheap t shirts.
Speaker 9: These are like twenty dollars, very high quality T shirts,
Speaker 9: not so seek dollar stage shirt.
Speaker 4: Now, now I got to remind you we're on radio
Speaker 4: and we got a bunch of airheads listening and YouTube
Speaker 4: morons and people that are driving and doing other things.
Speaker 3: You're giving out a.
Speaker 4: Bunch of days here, So let's first just give out
Speaker 4: the events first and foremost. Every weekend you have a
Speaker 4: beer garden and opens up for people to come and
Speaker 4: sample your bruise and that where is that garden located?
Speaker 3: Where? Where? How do people find out that? And do
Speaker 3: they have to make a reservation or can they just
Speaker 3: show up?
Speaker 9: They can just show up. Making a reservation is nice
Speaker 9: because it's only at twenty five capacity, but it is
Speaker 9: near Firestone. It's a long mount address, but it's near
Speaker 9: across the street and Firestones. Any limits. Go to the
Speaker 9: website rock and roll dot Beer and want me to
Speaker 9: contact us page it'll have a Google map, and we
Speaker 9: hope on Saturdays two pm to nine pm. And our
Speaker 9: special event is going to be two pm to ten pm,
Speaker 9: and that's August second. It's going to sell out. We're
Speaker 9: given a famous Day seven piece brisket meal. I'm given
Speaker 9: about eighty dollars worth of stuff for forty five dollars.
Speaker 9: It doesn't it does not include beer. But your caller
Speaker 9: is today. If they you know, if they go ahead
Speaker 9: and register today, I'll go ahead and give them a
Speaker 9: pre beer.
Speaker 4: Okay, now beer, they can find out a pre be
Speaker 4: they can find now I get it. They can find
Speaker 4: out about all of these things at rocknroll Dot Beer
Speaker 4: can they also find out about the Colorado National Speedway stuff.
Speaker 3: Do you have any of that listed there?
Speaker 9: It will be uh, go to Coloradospeedway dot com is
Speaker 9: the best place to get all their readings. Okay, good
Speaker 9: material on a foreign dates.
Speaker 4: Now, you said there were only two places to get
Speaker 4: your beer. Let me get this straight. So I can't
Speaker 4: go to a liquor store somewhere and buy your brew.
Speaker 9: There's some you know that still have it, but we're
Speaker 9: not going to distribute anymore because it's a loser a
Speaker 9: wholesale for a small brewery. After expenses, you just don't
Speaker 9: make anything.
Speaker 3: Okay.
Speaker 9: We make a little bit when we do retail sales,
Speaker 9: but not enough to pay your mortgage.
Speaker 3: You know. It's just so basically, basically, it's a hobby. Basically,
Speaker 3: it's a hobby and a love of yours a passion.
Speaker 3: That's what it is.
Speaker 8: It is, yes, sir, Okay, I got this text.
Speaker 9: Very good at it.
Speaker 4: Every single time you're on, I get this text and
Speaker 4: I want to answer it. Okay, but I'm going to
Speaker 4: give you time, so hold on. And the text is this,
Speaker 4: Tom I've listened to Steve on your sh show, and
Speaker 4: I am very interested in not sales. Okay, I just
Speaker 4: want to know how do I get started as a hobby,
Speaker 4: what do I need, what does it cost?
Speaker 3: And is it possible to still do it? Meaning laws
Speaker 3: and all that. So hold on, Steve, we'll come back
Speaker 3: to that and more. I'm Tom Martino.
Speaker 4: We also have renew home Innovations dot Com in the house,
Speaker 4: so stick around for more discussions on fun stuff and
Speaker 4: any of your problems you might have.
Speaker 3: Three to zero three Martino.
Speaker 4: Hey, if you are on YouTube and looking at our stream,
Speaker 4: our feed, you're gonna see the most incredible shower I've
Speaker 4: ever seen. Twenty by twenty is the size of a
Speaker 4: large garage and it's a smart shower with connectivity. And
Speaker 4: I imagine, Nick, I got to ask you this real
Speaker 4: quick and then I'm going back to Steve. Steve, don't
Speaker 4: go away, Nick. Does this have a steam.
Speaker 3: Component in it?
Speaker 15: Oh?
Speaker 4: Absolutely so what would it take though for a twenty
Speaker 4: by twenty that's like a commercial steam unit?
Speaker 5: Yeah?
Speaker 6: No, that's that was literally an I believe in the
Speaker 6: twenty kilowatt unit, so just massive, and it had multiple heads.
Speaker 5: That every every every possible feature.
Speaker 3: How many people I mean did this guy, I'm his
Speaker 3: wife just he and his wife. I mean, obviously that's
Speaker 3: what I'm saying. It's not usually something you invite friends
Speaker 3: in for Hey, you will come take a shower with us,
Speaker 3: But I mean, I guess different strokes, right, So truly
Speaker 3: this is incredible.
Speaker 5: Yes, I mean where did those.
Speaker 12: Two doors lead? Are those closets.
Speaker 5: Personal bidets for his and her gallon?
Speaker 3: It is not? Really it really is.
Speaker 12: Oh my god, yeah, I feel like a popper now.
Speaker 4: So anyway, for those who don't have YouTuber and looking
Speaker 4: at the feed, boy, it looks like one big giant
Speaker 4: glass in room, and then.
Speaker 3: It's is what what's what wall system do they have?
Speaker 6: They actually use the porcelain taj Mahall product.
Speaker 5: Wow, we actually even put it on the floor.
Speaker 6: So the entire base of the of the floor of
Speaker 6: that shower is the taj Mahall porcelain base.
Speaker 12: Isn't that slippery as hell?
Speaker 6: No, because the the hone material actually has a natural
Speaker 6: grip to it automatically mark So it's how do you
Speaker 6: get curved glass like that? Or is that a crylic
Speaker 6: We had to order that specially in from Florida. Anyway,
Speaker 6: nobody in the state makes it incredible.
Speaker 3: I'm going to go back to our picture here. But man,
Speaker 3: that is one heck of a sixty.
Speaker 12: Do you mind if I ask what the cost of that?
Speaker 3: Oh? Yeah, yeah yeah, what would what would the cost
Speaker 3: for that be?
Speaker 5: Ninety five?
Speaker 12: That's actually way better than I thought.
Speaker 3: Yeah, I mean think about that. What you get there? Yeah, anyway,
Speaker 3: I want to go back to Steve. Steve Moss. He's
Speaker 3: the owner of Rock and Roll Brewery rock and Roll
Speaker 3: dot Beer. Whether you go rock end roll or rock
Speaker 3: in the letter en roll doesn't matter. Rock and roll
Speaker 3: dot beer dot beer. Very interesting extension there.
Speaker 4: But anyway, Steve, if I just want to get started,
Speaker 4: you know, I'm from scratch. Is it difficult to get
Speaker 4: started just to have fun? It's just to brew beer
Speaker 4: for fun?
Speaker 5: Well, brew beer for fun?
Speaker 9: Is this a homebrew kit? If you're going to get
Speaker 9: them to the commercial part of it, I mean you're
Speaker 9: gonna have to. You know, there's a lot of things
Speaker 9: you have, state county, you know, all these difference we're talking.
Speaker 3: About just a hobby.
Speaker 4: As a hobby, do I need to do anything special
Speaker 4: with authorities of I'm just gonna go in my garage
Speaker 4: or my man cave and brew beer.
Speaker 9: Nobody has to have a license to do that. As
Speaker 9: long as you don't sell it.
Speaker 3: Okay, you sell it, then you're.
Speaker 9: In a you know, the racketeering.
Speaker 3: Are there any stores that specialize in home brewers.
Speaker 9: Yeah, there's a lot of them. Just go online and look,
Speaker 9: I don't I don't really deal with home brews shops
Speaker 9: anymore because they buy a wholesale and larger qualities. But
Speaker 9: if you google, you know, done or whatever, and you
Speaker 9: know home brew shops, there's a few of them.
Speaker 12: There's one in Castle Rocks. They'll help you to running Aurora.
Speaker 9: They'll help somebody to get started. The other thing, you
Speaker 9: can do many of them.
Speaker 3: Tom.
Speaker 12: You can buy something like the Grain Father. That's what
Speaker 12: I got. It's like six seven hundred bucks and it
Speaker 12: runs off an app and you just go out, buy
Speaker 12: the ingredients, pick what recipe you want, and it walks
Speaker 12: you through the entire brew cycle till the end. Really,
Speaker 12: just so you've done it before, Mark, yeah, I sure have.
Speaker 3: How is it well?
Speaker 12: The beer tastes great. My problem is the pricing of
Speaker 12: a home brew because you're not brewing, you're only brewing
Speaker 12: like five gallons. I mean, it costs more than going
Speaker 12: out and buy an in buying bottled beer. That's the problem.
Speaker 12: It's just isn't cost effective at all.
Speaker 9: Speaking of beer, can I talk about my event?
Speaker 3: Yeah, go ahead, Just.
Speaker 9: To remind everybody it's our We get one special event
Speaker 9: a year. There's a limited capacity in the limited time
Speaker 9: we can sell because it is a residential area. But
Speaker 9: it is August second, Saturday, August second, from two to
Speaker 9: ten pm. And you you know, for forty five dollars,
Speaker 9: you get an event t shirt, a very nice event
Speaker 9: t shirt, a choice between two different designs. Look at
Speaker 9: Rock and rollot Beer and you'll see them famous day
Speaker 9: seven piece brisket meal. This is not a cheap meal.
Speaker 9: I'm given about eighty dollars worth of stuff for forty
Speaker 9: five bucks. The beer is not included. But if your
Speaker 9: caller is booked today and they mentioned they heard this,
Speaker 9: you know I'll give them their first free beer. And
Speaker 9: there's also gonna be music. We're to give away a guitar,
Speaker 9: probably a stratocaster with the contest.
Speaker 3: Wow, that's a.
Speaker 9: Bunch other you know, just everybody's going to get a
Speaker 9: rapple ticket. I'm gonna be giving stuff away all I'm
Speaker 9: not gonna make money on this Tom, I'm just gonna
Speaker 9: have a ball.
Speaker 3: I mean, I wouldn't care if you did.
Speaker 9: Man.
Speaker 3: I think it's great. You have a great time doing it.
Speaker 4: It's a passion, it's a lot of fun, and I certainly,
Speaker 4: I certainly wish you the best. So that's rock and
Speaker 4: roll dot Beer for more information August second, and then
Speaker 4: of course every weekend rock and roll dot Beer.
Speaker 3: Thanks for beer.
Speaker 8: Tom.
Speaker 12: If you're in town, maybe we actually drop in there.
Speaker 4: Yeah, that would be cool. We could, August second, That
Speaker 4: would be fun. I'd have to go before all the
Speaker 4: people start. Well, I don't know about that. If he
Speaker 4: has an area off.
Speaker 12: To the side, there is behind the brewery. We drove
Speaker 12: out there about a month ago. There's a place we
Speaker 12: could definitely land, no issue.
Speaker 3: Cool, That would be a lot of fun. Steve, thanks
Speaker 3: for being here again.
Speaker 4: As I said three oh three seven one three talk
Speaker 4: seven one three two five five. Someone wants to know
Speaker 4: about natural stone for the shower. Does it require a
Speaker 4: lot of maintenance? Natural stone like like a granite or
Speaker 4: a natural stone of any kind of a marble?
Speaker 3: What is not recommended for showers?
Speaker 5: Well, I definitely.
Speaker 6: Wouldn't do any anything that's a granite, or anything that's
Speaker 6: uh porous, porous. Yeah, I wouldn't do anything that has
Speaker 6: it because it's it's going to require constant maintenance.
Speaker 3: Even granite does. Oh absolutely.
Speaker 5: Yeah.
Speaker 6: When back in two thousand and five when I got
Speaker 6: into bathrooms, that was an option and it quickly went
Speaker 6: away because the product would allow moisture to come through
Speaker 6: pretty easily. Okay, it was very very problematic. That's what
Speaker 6: that's the attraction to the porcelain. This is done once,
Speaker 6: once you're once you're done with it.
Speaker 5: You don't have to mess with it.
Speaker 6: It's simple, it's anti macrobield.
Speaker 5: There's just so many benefits to using a product like.
Speaker 3: That, so things don't latch onto it and grow. No.
Speaker 6: No, I don't even need to put any type of
Speaker 6: antimicrobial into the product because it naturally funds it off.
Speaker 3: And so let me get this straight. There are no
Speaker 3: drout lines or anything.
Speaker 5: Like that, just in the corners of where the seams are.
Speaker 3: Okay, Uh, Lisa, welcome to the show. What's going on
Speaker 3: with you, Lisa?
Speaker 16: Tom I'm always talking with Sue and I was going
Speaker 16: to ask you this, if you could tell me what
Speaker 16: that doctor that you went to for cancers could you tell.
Speaker 8: Me about that.
Speaker 4: Yeah, I can, and I can do it very quickly,
Speaker 4: but I have to take this break, So hold on.
Speaker 4: I'm Tom Martino. Three oh three seven to one, three
Speaker 4: eight two five five Tom Martino. I want to go
Speaker 4: right to Lisa. Welcome to the show.
Speaker 3: We are solving problems, answering questions, taking complaints. What's going on, Lisa?
Speaker 4: You want to know about You asked about the doctor
Speaker 4: that treated me for cancer, and obviously there's not one doctor.
Speaker 4: There's a team of doctors depending on what phase or
Speaker 4: what you're going through. May I ask the reason? And
Speaker 4: I'm not trying to be tricky here, but I'm wondering
Speaker 4: what is the reason you're asking?
Speaker 3: Do you want to make a referral to somebody?
Speaker 16: No, I want to go myself.
Speaker 3: Well, do you have cancer?
Speaker 8: Yes?
Speaker 3: I do?
Speaker 16: They found it in the middle of my chest.
Speaker 3: Really what kind of cancer? I don't know. Came out
Speaker 3: a big old black bob.
Speaker 16: I can even remember think of the name of it.
Speaker 3: Okay, Lisa, so your friend that you.
Speaker 16: Sent me, I know that doctors will know right away.
Speaker 3: There's something.
Speaker 4: Because of the text and emails I get there's something
Speaker 4: I really want to make clear here. Okay, and I really,
Speaker 4: I really want to make this clear, and then I
Speaker 4: will give you what I consider a recommendation. But the
Speaker 4: doctor you choose for cancer don't have a lot to do.
Speaker 4: I don't know how to put this. They don't have
Speaker 4: a lot to.
Speaker 3: Do with necessarily the overall outcome.
Speaker 4: Those outcomes are usually determined by the type of diagnosis
Speaker 4: and the time of diagnoses, right, okay, So in other words,
Speaker 4: in other words, let's just say there are some there
Speaker 4: are some surgeons that are more skilled than others, and
Speaker 4: there are some oncologists that have different manner manner you know,
Speaker 4: bedside manner or chair side manner.
Speaker 3: But the point is this is that that cancer in.
Speaker 4: And of itself has what's called protocols, and for example,
Speaker 4: on oncologists, you're really very an oncologist for those listening
Speaker 4: is kind of like your primary care doctor during cancer. Okay,
Speaker 4: they take care of you going through all this. They're
Speaker 4: your central point of contact. But the.
Speaker 3: How shall I put this?
Speaker 4: The oncologists doesn't do anything special, they really don't.
Speaker 3: They simply explain to you what's going on with you
Speaker 3: and what.
Speaker 4: Your outcomes should be expected, and what treatments they recommend.
Speaker 4: But you're very seldom going to find way different recommendations
Speaker 4: from different oncologists. They all follow general protocols when it
Speaker 4: comes to cancer. Now, when it comes to surgery, making
Speaker 4: a recommendation for a surgeon means nothing because surgeons have
Speaker 4: their specialties when it comes to cancer. Yes, there are
Speaker 4: some general surgeons, but in essence, for example, you have
Speaker 4: surgeons that specialize in GI cancer, okay, and that's the
Speaker 4: pancreas and the liver, gallbladder, stuff like that. Then you
Speaker 4: have surgeons that specialize in the lungs, you have surgeons
Speaker 4: that specialize in the brain. So giving you a recommendation
Speaker 4: is not going to do any good. What people need
Speaker 4: to look for are groups, medical groups that have all
Speaker 4: of these experts within them. So, in other words, you
Speaker 4: go to a medical group like ABC group, and that
Speaker 4: group has within its walls the cancer specialists that you
Speaker 4: might need to see, But for you to get a
Speaker 4: second opinion, you need to go outside.
Speaker 3: Of those walls. I'm going to give you a very
Speaker 3: specific specific example with me. I went to UCE Health.
Speaker 4: You see Health as a giant organization and they have
Speaker 4: U see Health cancer Care. It is a well known,
Speaker 4: well respected cancer care clinic. Within the cancer care clinic,
Speaker 4: there are several divisions to deal with different cancers. So
Speaker 4: if I give you the name of my doctor, it
Speaker 4: would mean nothing because you need to find, first of all,
Speaker 4: someone in the area of cancer you have. So what
Speaker 4: you want to do is go to a group like
Speaker 4: let's say Memorial Sloan Kettering or MD Anderson or the
Speaker 4: Mayo Clinic or you SEE Health.
Speaker 3: Or that kind of thing.
Speaker 4: And what you do is you make a general appointment
Speaker 4: with their cancer team and then they assign you to
Speaker 4: whatever experts are best in that field. But for you
Speaker 4: to get a second opinion, as I said, if you
Speaker 4: went to UCEE Health, you would not want to go
Speaker 4: to another uce Health doctor for your second opinion.
Speaker 3: You would want to go outside of you see Health.
Speaker 4: Not because you can't trust them, but because they all
Speaker 4: in the same group have the same protocols. They do
Speaker 4: certain things a certain way, and while one surgeon might
Speaker 4: be a little more skilled than another, they all all
Speaker 4: follow the U SEE Health protocols.
Speaker 3: Just like if you go to M. D Anderson, They're
Speaker 3: all going to follow the M. D Anderson protocols.
Speaker 4: So Lisa, without knowing what kind of cancer you have,
Speaker 4: Obviously you can't pick the specialty group. You're just gonna
Speaker 4: have to call. What I would do is I would
Speaker 4: call you See Health cancer Care. That's where I would start, and.
Speaker 13: Then get a second opinion from Rocky Mountain Cancer Centers.
Speaker 3: That's a good idea too, Doc. What doc is Rocky
Speaker 3: Mountain Cancer Center a medical group?
Speaker 13: Yes?
Speaker 3: Okay? And are they well respected around the country.
Speaker 13: I don't know about around the country, but they are
Speaker 13: in Denver, Okay.
Speaker 4: And again I happened to I went for my second
Speaker 4: and third and fourth opinions.
Speaker 3: I started at Rose.
Speaker 4: And obviously that they it just wasn't a good fit
Speaker 4: for me. I went to Uce Health where I parked,
Speaker 4: and then I opinions from the Mayo Clinic, M D.
Speaker 3: Anderson and Memorial Sloan Kettering.
Speaker 13: Were we all to do that? It's a great idea, yeah.
Speaker 4: So try to get as many opinions as you can.
Speaker 4: I'm Tom Martino. We have more coming up on the
Speaker 4: Troubleshooter Show. We have renew Home Innovations dot Com in
Speaker 4: the house and your calls right after this.
Speaker 1: Ripped you needed by so you don't have.
Speaker 8: Come run in.
Speaker 1: Just as fast as we can shooter's gonna help come
Speaker 1: Man Dix is the Troubleshooter Show.
Speaker 3: No, Tom Martino, I'm.
Speaker 4: Tom March, and I welcome you to the This is
Speaker 4: the only shoots kind anywhere. And you know I've been
Speaker 4: saying that for forty five years, actually fifty years if
Speaker 4: you count outside of Denver. So happy to be here
Speaker 4: helping you solve problems, answer questions, take complaints. This hour
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Speaker 4: eighty six two five five five four. Remember when it
Speaker 4: comes to water, think waterpros dot net. Now let's talk
Speaker 4: to Kevin, who has a question on some documents.
Speaker 3: Hey Kevin, what's going on in your life? Kevin? Welcome,
Speaker 3: what's happening? Well?
Speaker 8: I got it here to a few years ago through
Speaker 8: will of others will, And now I find on unclaimed
Speaker 8: funds in Arizona that wow, there may be money in
Speaker 8: other's name. But the lawyer who drew up the will,
Speaker 8: Joseph Guderman, is no longer in practice. But he has
Speaker 8: an address and the phone, but the phone is a
Speaker 8: mailbox full, doesn't appen.
Speaker 4: How did you find, Kevin? How did you find out
Speaker 4: there were unclaimed funds?
Speaker 8: I went to Arizona unclaimed fund site?
Speaker 3: Why did you do that? Did your brother live there? Oh?
Speaker 8: You mean Arizona? Yeah, yeah, I used to live there,
Speaker 8: So I found out about that a few years ago.
Speaker 8: So I searched several states. But the thing is, I
Speaker 8: have other's guest certificate, but not others.
Speaker 3: And wait a minute, wait a minute, this was left
Speaker 3: to you by your brother. Is that correct? No?
Speaker 9: Mother?
Speaker 4: Oh, mother, I'm sorry, mother, mother, mother. Why do you
Speaker 4: need your father's birth certificate? Then that's not birth you
Speaker 4: mean death certificate. Why do you need your dad's death certificate?
Speaker 8: Well, for unclaimed funds, because it's been about it's been
Speaker 8: more than ten years. But the thing is, I need
Speaker 8: his will, if there is one from this lawyer, because
Speaker 8: the only will I have is from for the Leather,
Speaker 8: and his name is in it. But she died after
Speaker 8: I did it, and I'm named in it. And but
Speaker 8: I need a death certificate for unclaimed funds in Arizona
Speaker 8: for your father, and I need a will as proof.
Speaker 8: And so how do you find out if a lawyer
Speaker 8: is not working anymore?
Speaker 5: The doctor?
Speaker 3: Okay? There is a depot. Each state has a depository
Speaker 3: where attorneys deposit records. And I'm not sure what it's called,
Speaker 3: but when they go out of business, they have to
Speaker 3: make a good faith effort to either forward or to
Speaker 3: pick or to find all of their clients and get
Speaker 3: them taken care of and get records back.
Speaker 4: Or to transfer those records. I will, I'll let me
Speaker 4: look in my records here and I'll find out where
Speaker 4: that is. But really what it is, it's a depository
Speaker 4: must much like unclaimed funds where there are unclaimed records.
Speaker 4: And where was this attorney licensed Arizona? Yeah, okay, I
Speaker 4: think uh.
Speaker 9: I have a go ahead, dress.
Speaker 8: I have a potential address or last known address where
Speaker 8: he worked in flag Staff, but he drew up the
Speaker 8: will when he lived in Scottsdale.
Speaker 3: How old. Do you think the guy is right now?
Speaker 8: Well, I don't know, but the will is from two
Speaker 8: thousand and three and I last talked to him about
Speaker 8: three or four years ago. But since then he's stopped
Speaker 8: working apparently, And I get it.
Speaker 3: Have you ever thought about a private eye?
Speaker 8: Yeah, that costs a lot of money.
Speaker 4: How much money is in this in the estate left?
Speaker 4: Do you think from this unclaimed funds?
Speaker 8: They don't say. They just have a name.
Speaker 9: And you know there's.
Speaker 8: Multiple people with similar with the same names in the US,
Speaker 8: so there's no way to tell without sending them the
Speaker 8: required documents. And do you know how to get a
Speaker 8: death certificate? If it's been longer? In Arizona, they don't
Speaker 8: give him out after a year wow, And they require
Speaker 8: a certificate for the person asking for the death certificate.
Speaker 8: Do you know have a way to get around that
Speaker 8: to get a desertificate?
Speaker 3: You know what we can find? We can ask one
Speaker 3: of our attorneys.
Speaker 4: I would ask Dan McKenzie, So why don't you hold
Speaker 4: on and we'll ask him that question and more on this. So, Kachina,
Speaker 4: can you get Dan McKenzie on to address this?
Speaker 3: I can and see see if he can help us.
Speaker 4: He might be able to give us some general information, Kevin,
Speaker 4: to get you on the road. So, Kevin, is it
Speaker 4: possible I'm going to ask this again, Arizona? Did your
Speaker 4: mom and dad live in Arizona as well?
Speaker 14: Is that?
Speaker 11: Why?
Speaker 8: Yeah?
Speaker 4: Okay, do you Is there any possibility that there are
Speaker 4: other states where there's unclaimed property as well?
Speaker 3: Or you don't know?
Speaker 8: Well, that's why I searched several states.
Speaker 3: But okay, possibly, Okay, I'll tell you what hold on
Speaker 3: and we'll get just some legal advice.
Speaker 4: Three oh three seven, one, three eight, two five five. Andrew, Hi,
Speaker 4: welcome to the Tom Martinez. Shit, what's going on?
Speaker 3: Andrew?
Speaker 8: Hey? Tom?
Speaker 3: How are you? Good man? What's happening?
Speaker 9: Hey?
Speaker 10: I need your help with a contractor problem having with
Speaker 10: a contractor what is the problem. So there's dispute about
Speaker 10: the final invoice they are saying, Yeah, they're saying that
Speaker 10: there are items that are change orders or are not
Speaker 10: covered in the original contract. For example, there's one that's
Speaker 10: forty two hundred dollars for stone on the bottom of
Speaker 10: the building. And I'm looking at the construction documents right now,
Speaker 10: which is what they did from, and it clearly shows
Speaker 10: that there's stone on the bottom side of the building
Speaker 10: as well as there's some support columns, and they're claiming
Speaker 10: that the change order for forty two hundred dollars.
Speaker 3: On the original contract. On the original contract.
Speaker 4: Do they have a line by line item for each thing,
Speaker 4: for example, exterior stone, trim and columns. Do they have
Speaker 4: that line by line with a price or is it
Speaker 4: just mentioned?
Speaker 10: It looks like it's just mentioned.
Speaker 3: Are there any line by line items in that contract?
Speaker 8: There are some, there's some.
Speaker 10: But it's not like a very detailed to say, like
Speaker 10: you know, stone would be three dollars a square dot
Speaker 10: whatever or not for that level of detail, just very general.
Speaker 3: Okay.
Speaker 4: In the contract itself, does it talk about how to
Speaker 4: handle change orders?
Speaker 9: It does not.
Speaker 10: And they were several change orders that I approved. This
Speaker 10: was not a want to change order.
Speaker 3: Okay.
Speaker 10: Well from the original drawing, I.
Speaker 3: Get no, I get you, is there on the change
Speaker 3: orders you approved? What does that look like?
Speaker 10: Like?
Speaker 8: Like?
Speaker 3: Is there is there an actual change order with your
Speaker 3: signature and their signature?
Speaker 4: I mean when you say, well, what form do your
Speaker 4: change orders take? The ones that you're not disputing?
Speaker 17: What form?
Speaker 3: Are those change orders?
Speaker 10: Mostly verbal?
Speaker 3: So for example, I, well, then okay, well verbal is
Speaker 3: not verbal doesn't count. So the ones that you agree to,
Speaker 3: how are they noted?
Speaker 5: How?
Speaker 4: How why are you not disputing them? Did you make
Speaker 4: a note somewhere of all the change orders?
Speaker 10: I did, so I kept track of it, and that's
Speaker 10: why I know that those cacturate.
Speaker 3: So how many change orders did you agree.
Speaker 10: One, two, three, four, six or seven?
Speaker 4: There are six or seven you agreed to, and the
Speaker 4: ones you're disputing?
Speaker 3: How many are you disputing?
Speaker 8: So two?
Speaker 10: One is a around the stone and then the other
Speaker 10: is not a change order, but it's they're saying that
Speaker 10: the to get the electrical pedestal to the ADU was
Speaker 10: at my expense. Yet everything in their contract that was
Speaker 10: excluded is actually listed as an exclusion, for example, the.
Speaker 9: Septic, the garage door.
Speaker 10: But there's no there's nothing in the contract that excludes
Speaker 10: the pedestal for the electric for the ADU.
Speaker 9: And so that's another thirty.
Speaker 4: But why tell me why that would not be your expense?
Speaker 4: I mean, logically it's yours. Why would it not be.
Speaker 10: I assume it was theirs because it wasn't excluded in
Speaker 10: the contract.
Speaker 3: Yeah, but okay, that's a weird way of putting it.
Speaker 4: It actually just the opposite, is it's yours unless it's
Speaker 4: mentioned in the contract. I mean it kind of like
Speaker 4: it sounds a little backwards. All and everything on that
Speaker 4: project is your responsibility unless the contractor takes responsibility in writing.
Speaker 3: You're looking at it just the opposit and you're.
Speaker 4: Saying, because the contractor, you know, did not assign it
Speaker 4: to me, he's automatically responsible for it. Well, it's not
Speaker 4: his house, it's not his project, it's not his power.
Speaker 4: I mean that that's just a bad way of looking
Speaker 4: at it. And I believe a court, I believe a
Speaker 4: court of equity would tell you you're crazy. It's your project.
Speaker 4: I mean, why would he be responsible for anything? But
Speaker 4: I want to get down to the nitty gritty. How
Speaker 4: much money are we talking about on the change orders?
Speaker 4: You disagree with I mean, okay, now I agree with you.
Speaker 4: If it's mentioned in the main contract forty two ndred dollars,
Speaker 4: then why is he charging you, I mean, not forty
Speaker 4: two hundred but stone trim? Why is he charging you
Speaker 4: forty two hundred for stone trim?
Speaker 3: Well? I want to know what he said, but I
Speaker 3: got to take a break.
Speaker 4: I'm I'm Tom Martino, Hold on real quick, though, Dan mackenzie,
Speaker 4: I hope you can hold, and I'll take you after
Speaker 4: the break as well. We have more coming right up.
Speaker 4: Tom Martino here three zero three seven one three eight
Speaker 4: two five five. Okay, So Dan mackenzie, I want to
Speaker 4: go to right away and ask, uh, Dan, I have
Speaker 4: Kevin here. But this is more of a bigger issue
Speaker 4: when you know there are some unclaimed funds in a state,
Speaker 4: and uh, you don't have a death certificate, and the
Speaker 4: state says, in Arizona, we don't give them out after
Speaker 4: a year?
Speaker 3: Is that right, Kevin? Is that what they said? We
Speaker 3: we don't do it more than a year after death.
Speaker 3: We do not issue death certificates.
Speaker 8: That's what they claim. But I talked to someone who
Speaker 8: says that's not true. But there's still been twenty and
Speaker 8: twelve is when he died, so it would be too
Speaker 8: late anyway, probably.
Speaker 4: So Kevin, I mean, Dan mackenzie, McKenzie law, If I
Speaker 4: want to get a death certificate for someone who died
Speaker 4: you know that many years ago, what would I do?
Speaker 4: There's got to be some kind of mechanism, right.
Speaker 8: They require a birth certificate by the person asking for it.
Speaker 3: So do you have a Burtha? You don't have anything, right, No,
Speaker 3: So what would happen? Dan? What do I do if
Speaker 3: I just need to get it?
Speaker 17: I mean, who is the person related to you and
Speaker 17: his dad?
Speaker 3: His dad?
Speaker 10: I'll to get it. I guess it's hard for me
Speaker 10: to say. For Arizona, I just.
Speaker 17: Cannot imagine why they wouldn't take money to issue another
Speaker 17: burst or a death certificate. And it's no consistent with
Speaker 17: anything I've ever experienced, because you might need those we've got.
Speaker 17: Probably it's going on from people that died twenty years ago.
Speaker 17: It's sometimes property is found much later that people didn't realize.
Speaker 17: So it's it comes up actually where you do need
Speaker 17: a despertificate much much later than after they died.
Speaker 8: I just named I'm named in mother's will, but I
Speaker 8: have her death certificate and I got the money from
Speaker 8: her through Chase Bank four years ago. But I don't
Speaker 8: have his will.
Speaker 9: I don't know if he.
Speaker 8: Had one, but her will named me and him in
Speaker 8: the working of this two and a half page will.
Speaker 3: What year did he die?
Speaker 8: Twenty twelve?
Speaker 3: And they told you flat out they are not going
Speaker 3: to do it.
Speaker 17: You mean the state, yes, a vital records Department of Arizona.
Speaker 8: Yeah, yeah, they require a certificate by the person asking
Speaker 8: for the death certificate.
Speaker 3: Okay, hold on, so it's not the one year that's
Speaker 3: holding you up.
Speaker 4: It's the birth certificate, right, Okay, So then that's a
Speaker 4: whole bunch different. So the reason you can't get a
Speaker 4: death certificate is because you don't have a birth certificate.
Speaker 4: That's the bottom line. It has nothing to do with
Speaker 4: the one year deadline. So this one year what is what?
Speaker 4: Why'd you even bring that up? That's not even an issue.
Speaker 8: Well, because if it was a year or less since
Speaker 8: they die, then you can get one, oh oh.
Speaker 3: With you can get one without a birth certificate.
Speaker 8: And also also, if I can find out what documents
Speaker 8: this lawyer Gooderman has in Arizona, it might also include
Speaker 8: his will with my name in it. But I can't
Speaker 8: find the will or if.
Speaker 9: There is one.
Speaker 4: What would you do in a case like this, Dan,
Speaker 4: if this guy came to you and says, look, I
Speaker 4: need help. My dad lived in Arizona, died in Arizona.
Speaker 4: I need to know if he had a will somewhere lodged,
Speaker 4: and I need to know. I need to get a
Speaker 4: death certificate. But I don't have his birth certificate?
Speaker 3: What would you do? I mean, you you all love
Speaker 3: this answer.
Speaker 17: It kind of goes back to the conversation you and
Speaker 17: I keep having about like how do people know that
Speaker 17: these wills exist? I mean among the lawyer community that
Speaker 17: practices is kind of law. We frequently trade messages in
Speaker 17: our you know, our online message boards or email community
Speaker 17: is saying did anybody do a will for this person?
Speaker 15: Like it can be that that sort of.
Speaker 17: Investigative work where you're asking other attorneys and hoping somebody
Speaker 17: has you know, enough memory that they did something for somebody.
Speaker 9: So.
Speaker 8: Will because he drew up my mother's will and he
Speaker 8: died first, and I don't know, right, good lawyer in Scottsdale.
Speaker 4: Is there a place wait, wait, wait, I want to
Speaker 4: ask about a depository?
Speaker 3: Dan.
Speaker 4: I was told there's a depository where attorneys, where records
Speaker 4: go if an attorney goes out of business and they
Speaker 4: can't find the right people.
Speaker 3: Is that right? Or am I a dreaming that.
Speaker 17: Is something like in Colorado that is still being developed actually,
Speaker 17: but that would be good. I mean if you check
Speaker 17: the Secretary of State's office in Arizona and see if
Speaker 17: they have something, because yeah, there could be some sort
Speaker 17: of record of you know, he had original copies of
Speaker 17: Will's in his files. I think that really would be
Speaker 17: something that no one should throw out.
Speaker 3: By the way, here's the deal.
Speaker 4: I was told here from the Arizona Department of Vital
Speaker 4: Records that if you have a birth certificate and can
Speaker 4: show that you were related to the person, they will
Speaker 4: issue a death certificate.
Speaker 3: Excuse me, a birth certificate for the person.
Speaker 8: And I don't need his I don't have I need
Speaker 8: a birerificate to get his death certificate and I don't
Speaker 8: have one.
Speaker 4: Yeah, that's what it says, that you need a birth certificate.
Speaker 4: But have you tried going to vital records in Arizona.
Speaker 8: Yeah, yeah, they're the ones that told me I need
Speaker 8: my birth certificate to get right.
Speaker 3: Yes, no, I agree with you.
Speaker 4: That's what the requirement is. But where is your birth certificate?
Speaker 4: Why haven't you tried to get one?
Speaker 18: I don't know how, I don't know where, I don't
Speaker 18: know if there is one, And well, of course there is.
Speaker 18: Well not everybody has one, Yeah they do, no, because
Speaker 18: some people aren't. Many people aren't born in hospitals. And
Speaker 18: but anyway, if I could find this lawyer.
Speaker 13: I have a suggestion, Tom.
Speaker 4: Okay, I don't think you're going to find the attorney.
Speaker 4: There is a process. I don't know why we're having
Speaker 4: this conversation. There is a process that Vital Records has
Speaker 4: for you getting a birth certificate. If you were born
Speaker 4: in Arizona, they will absolutely have a record of you somewhere,
Speaker 4: and all you have to do is make an application
Speaker 4: with the And if you knew the county, it's even easier.
Speaker 3: Do you know the county you were born in?
Speaker 8: No, but if I could find his will, if he
Speaker 8: had a will, if I could find that, it would
Speaker 8: connect with my mother's will.
Speaker 3: Of course it would, of course it would.
Speaker 4: But we're looking for alternatives now because if you could
Speaker 4: do that right, if you could, that would be wonderful.
Speaker 3: But you can't.
Speaker 4: So if you have a valid photo ID, the Bureau
Speaker 4: of I'm just telling you, Vital Statistics or Vital Records
Speaker 4: office in Arizona will look up and provide a birth
Speaker 4: certificate and it's usually about twenty to thirty dollars.
Speaker 8: I wasn't born in Arizona, I just lived there for
Speaker 8: a few decades.
Speaker 3: Where were you born, man? I mean, I thought where
Speaker 3: New York.
Speaker 4: Oh God, Okay, I imagine each state has its own process.
Speaker 4: Have you tried to go back to New York where
Speaker 4: you were born to get a birth certificate?
Speaker 8: Yeah, but I don't know which city I would go.
Speaker 3: To, and neither do I.
Speaker 4: You're right, you would have to have at least a county.
Speaker 4: You have no idea what county you were born in.
Speaker 12: No, Wow, Tom, I have a suggestion for Kevin.
Speaker 13: Yeah, all right, Kevin, what you need to do the fine?
Speaker 14: This Gooterman is called the Arizona Bar Association, and they
Speaker 14: should have this Guuterman's phone number and address. Even if
Speaker 14: he's retired, he would still be listed in the bar records.
Speaker 8: I have two phone numbers for him, which are no good,
Speaker 8: and I have a business address for him, which may
Speaker 8: be good. But he's not there, and I don't know
Speaker 8: if he had partners or what you know?
Speaker 3: I mean, Kevin, Kevin, by the way, I know you
Speaker 3: revel in creating these paint in the corner impossible to
Speaker 3: get out scenarios. But we're in that corner with you,
Speaker 3: so we don't know really much more than you do.
Speaker 3: Other than the normal channels. I mean, we don't have
Speaker 3: any deep, dark secret or holding from you. And every
Speaker 3: time we bring up a scenario, you bring up an
Speaker 3: objection on objection, So there's really the answer to your
Speaker 3: problem might be there is no answer that that just
Speaker 3: might be you have to give up I mean Kevin,
Speaker 3: because like I said, there's no magic here. We have
Speaker 3: an attorney on Dan McKenzie who handles these issues every day.
Speaker 3: Dan McKenzie. He seems he wanted to be steering us
Speaker 3: to places where it's going to be impossible. I'm saying
Speaker 3: the easiest route to what he needs is to get
Speaker 3: his own birth certificate from New York. And I don't know.
Speaker 3: So how do you get So?
Speaker 4: How do you get your birth certificate? You know, if
Speaker 4: you don't know where in New York you were born.
Speaker 4: Here's what I'm told. I'm told that All Benning, New York.
Speaker 4: I went to the State of Vital Records in New York.
Speaker 4: New York State has a State of Vital Records and
Speaker 4: an address in all Benning, New York. For thirty dollars,
Speaker 4: they will look up every single county and come up
Speaker 4: with any similar names or dates of your birth and
Speaker 4: provide you with a copy of the birth certificate. So
Speaker 4: if you went to the Office of Vital Records Certificate.
Speaker 4: It's Vital Records Certification Unit in All Benning, New York,
Speaker 4: and you apply and pay thirty dollars. This site is
Speaker 4: telling me I even have a phone number that you
Speaker 4: can call, and they're telling me they will provide you
Speaker 4: with a birth certificate.
Speaker 3: So if you did that and.
Speaker 4: They couldn't provide you with a birth certificate, then you
Speaker 4: weren't born there.
Speaker 7: Okay, well, can you ask mister mackenzie if if I
Speaker 7: could find a will that the connection would be good enough?
Speaker 3: You see, here you go again.
Speaker 4: Here you go again, Kevin, if you could find a will,
Speaker 4: but you can't find a will, why do you keep
Speaker 4: saying that? Of course, if you had a will, it
Speaker 4: would be wonderful, It would be wonderful. We agree with you, Kevin.
Speaker 4: So there's your answer. Yes, it would be easier. It
Speaker 4: would be a slam dunk if you had a will.
Speaker 3: Now that you have that answer, how does that change
Speaker 3: your How does that change anything? We agree with you
Speaker 3: that having a will is best. So now what you
Speaker 3: got your answer?
Speaker 8: Okay, so.
Speaker 3: I'll give you the yes. Yes, here's vital records. Hold on,
Speaker 3: it's eight seven seven eight five four four four eight one.
Speaker 3: And they say you can do everything online, but.
Speaker 4: You can and get your questions answered at that phone
Speaker 4: number eight seven seven eight five four four four eight one.
Speaker 3: Thank you very much. Now here's the deal.
Speaker 4: I recognize his voice from before, and he loves presenting scenarios.
Speaker 4: It happens with every call I've ever taken from him.
Speaker 4: He presents a scenario that has a seemingly impossible answer
Speaker 4: when we attempt to answer it. He likes shooting down
Speaker 4: our answers. So it's not up to me to create
Speaker 4: magic for Kevin. All I do is give answers, and
Speaker 4: he says, well, I can't do this. I can't do that.
Speaker 3: I'd rather have a copy of the Will. I'd rather
Speaker 3: have world peace. That's what I'd rather have. But it's
Speaker 3: not going to happen. Troy on medical documents, What is
Speaker 3: your quick question here? I might have to answer it
Speaker 3: after the break. What is your question?
Speaker 5: Troy?
Speaker 3: Troy? Did he go away? Can somebody help me here? Troy?
Speaker 3: Are you there? Okay?
Speaker 4: Hang on, he's coming up, Troy. Welcome, Hi, Troy. What
Speaker 4: is your question?
Speaker 5: Hey?
Speaker 15: My medical position?
Speaker 8: She lost her license?
Speaker 15: Who's told to voluntarily give it up. Wow, how do
Speaker 15: I get a hold of my treatment records from her?
Speaker 3: Well? Your records? Now, there is a depository for medical records.
Speaker 13: Right, doc, Well, according to you, she has to have
Speaker 13: the record stored for seven years, So she can't just
Speaker 13: get rid of the medical records. They have to be available.
Speaker 4: And what I would do is contact the But if
Speaker 4: she was sold to give up her license, there's a
Speaker 4: possibility she's a deadbeat to begin with.
Speaker 3: Hold on, We'll come right back to this. Hold on.
Speaker 3: All right, So Troy had a question on medical records.
Speaker 4: His doctors out of business, lost her life, actually lost
Speaker 4: her license.
Speaker 3: Let me ask you some Troy. Was she like, do
Speaker 3: you know why she lost her license and what's going
Speaker 3: on with that?
Speaker 8: Yeah?
Speaker 15: What I read in the disciplinary record was she didn't
Speaker 15: follow the directions that were giving to her by the
Speaker 15: medical board. To I guess she was going through some
Speaker 15: sort of treatment. They don't get into detail what the
Speaker 15: frement was.
Speaker 3: Oh, it sounds like drug abuse. I mean, that's what
Speaker 3: it sounds like.
Speaker 15: Many times I just looked Yeah, I just looked up
Speaker 15: her on people First. It looks like she's so in Colorado,
Speaker 15: butt out in a single life, close to Simila.
Speaker 4: So, doc, Doc, let's just say a doctor went through
Speaker 4: disciplinary action, gave up her license.
Speaker 3: How do you find what?
Speaker 4: What would what would be the first place where would
Speaker 4: be the first place she would go for records?
Speaker 13: I would send us certified letter to her practice address,
Speaker 13: because there should be some somebody that knows who those
Speaker 13: medical records are. She has to keep them for seven
Speaker 13: years from the from the date. Yeah, yeah, so send
Speaker 13: a letter to.
Speaker 3: Send a letter to the practice.
Speaker 13: But they would they might forward it to somewhere and
Speaker 13: then I.
Speaker 15: Mean, there's nothing there. She it was her practice, she
Speaker 15: ran the business.
Speaker 3: I understand that.
Speaker 13: But then maybe it may be forwarded to where she's
Speaker 13: keeping the records. So I would send a certified letter
Speaker 13: to the address, and then if it gets returned, call
Speaker 13: up the Colorado Medical Board and find out how to
Speaker 13: get in touch with her, because she's legally obligated to
Speaker 13: keep those records. She can't just destroy them because she
Speaker 13: lost a license.
Speaker 15: Yeah, she had everything online, so she used an online system.
Speaker 4: A lot of people people do, well, here's what we're
Speaker 4: here's what we're saying to you. Here's what we're saying
Speaker 4: to you. You're probably right. She probably didn't do things properly.
Speaker 4: What Doc is saying is this, if you write a letter,
Speaker 4: because that's what they're going to ask you to do.
Speaker 4: So don't even call the medical board yet. Write a
Speaker 4: letter and ask for your officially asked for your records
Speaker 4: Number two.
Speaker 3: When she doesn't answer you, you go to the medical board.
Speaker 4: They will pressure her, whether she has a license or not,
Speaker 4: to get back to you, or she could face criminal negligence.
Speaker 3: I mean, this could be serious.
Speaker 13: So she can't just disregard the medical records. She has
Speaker 13: to keep writing.
Speaker 4: So then the worst case scenario is is the worst
Speaker 4: case scenario is she destroyed them and or misplaced them
Speaker 4: and she goes down for criminal negligence. The best case
Speaker 4: scenario she finds them and makes copies for you. But
Speaker 4: I have a very interesting question right now, why do
Speaker 4: you need your records? Usually medical record can be duplicated
Speaker 4: and are not that essential. Why are yours so unique
Speaker 4: that you need them? What in those records do you need?
Speaker 15: Yeah, I'm appealing a VA denial.
Speaker 3: Okay, gotcha, gotcha? Enough said I gotcha?
Speaker 9: Okay, And so.
Speaker 15: She didn't pay the subscription to the company that that
Speaker 15: online portal means nothing.
Speaker 4: Troy you keep bypassing what we're telling you. The online
Speaker 4: portal is simply an interface, okay. And even that online
Speaker 4: portal would not destroy medical records.
Speaker 3: Whether she paid her bill or not, whether she was
Speaker 3: a total.
Speaker 4: Drug addict or not, those records exist somewhere unless she
Speaker 4: burned them.
Speaker 3: So you start with a letter.
Speaker 4: To the practice, then you go to the medical board,
Speaker 4: and then you come back to us if you get
Speaker 4: no reaction.
Speaker 3: I think that is going to be the way to
Speaker 3: do it. Now, I want to remind Andrew I'm coming
Speaker 3: back to him. I did not forget him. He's coming
Speaker 3: up right after this. All right, Thanks, Hi Tom Martino here.
Speaker 4: So, Andrew, I looked into this into some past that
Speaker 4: we've had issues like this, and here's what I need
Speaker 4: to ask you.
Speaker 3: This is really important. On the ones that you do agree,
Speaker 3: do you have any texts or anything going back and forth?
Speaker 9: I did on one.
Speaker 10: No, So I have one change order that I had
Speaker 10: to put a deck on because the grade was too steep,
Speaker 10: and all the others were verbal.
Speaker 4: Okay, Now, this is a pretty obvious question for me,
Speaker 4: and I'm hoping it was obvious for you. You see
Speaker 4: a forty two charge and it's for stone Trim. You
Speaker 4: go back to the original contract and you see stone trim.
Speaker 4: What did you say to him? Did you say, why
Speaker 4: am I being charged twice? What did he say about that?
Speaker 10: So I asked the owner Sarah three times, and she
Speaker 10: just keeps coming back and saying, be assured our invoicing
Speaker 10: is correct, which historically it has not been. So five
Speaker 10: weeks ago she sent me a final invoice for twenty
Speaker 10: nine thousand. I said I would like an itemized list
Speaker 10: of the original bid change orders, and then I provided
Speaker 10: some items I should get credit for. Took her three weeks.
Speaker 10: Then she comes back and says, says, I now owe
Speaker 10: thirteen thousand. So it went from twenty nine thousand now
Speaker 10: to thirteen thousand. And then as I look through this
Speaker 10: thirteen thousand final I see the forty two eleven or stone,
Speaker 10: which I'm actually looking at the construction doctorument.
Speaker 3: Okay, hold on, but you're not disputing the rest.
Speaker 4: I'm going to have some do it yourself action that
Speaker 4: I need you to do, and then will help you
Speaker 4: coming up on Tom Martinez three oh three seven one
Speaker 4: three eight two five The dues and don'ts of Home Improvements.
Speaker 3: Right after this ripped news, need advice, who you don't have, come,
Speaker 3: run in just as fast as we can.
Speaker 1: Shooter's gonna help come.
Speaker 12: This is the Troubleshooter Show.
Speaker 2: No Tom Martine.
Speaker 3: Hi, I'm Tom Martino. Welcome to the show.
Speaker 4: This hour brought to you by Genesis tootalexteriors dot com kitchens, baths,
Speaker 4: basements and all exterior genesistotalexteriors dot com.
Speaker 3: Great people.
Speaker 4: Hey, We've been talking about an issue with a contractor
Speaker 4: where change orders are not jiving with his final accounting.
Speaker 4: And we often have this problem with finance jobs. And
Speaker 4: that's why I wanted to talk about this, and I
Speaker 4: want to tell everyone this. When you have construction or
Speaker 4: home improvements on your home, you must have everything in
Speaker 4: the contract upfront delineated, and I mean line items.
Speaker 3: That doesn't mean a line item for each individual thing,
Speaker 3: but for each individual category.
Speaker 4: For example, you may have a line item for stone trim.
Speaker 4: You may have so you don't have to have like
Speaker 4: window trim, door trim, this thing, but then you have
Speaker 4: exterior trim, exterior stone trim. You might have windows that's
Speaker 4: a line item. Roofing is a line item. Or you
Speaker 4: may have a bathroom the whole bathroom could be a
Speaker 4: line item, the downstairs hallway bath line item, so you
Speaker 4: don't have to do each little towel rack and all
Speaker 4: of that. Now, here's what gets people into trouble more
Speaker 4: than anything when it comes to home improvements.
Speaker 3: Who wants to take a guess? Even though this wasn't the.
Speaker 4: Caller's issue, if I had to give you a guess,
Speaker 4: I'm going to Hey, let me give you an example.
Speaker 4: We've had live examples on this show where a contractor
Speaker 4: bids jobs.
Speaker 3: Now the consumer picks the lowest priced.
Speaker 4: Contract, not all the time, but sometimes, and the lowest
Speaker 4: price contract turned out to be the highest priced.
Speaker 13: How did that happen because they underbid it.
Speaker 4: No, there's something else that people never consider, And I'm
Speaker 4: serious right now, I'm going to give you some information
Speaker 4: that if you are a homeowner or a business owner
Speaker 4: and you're doing renovations, this will change your life. It's
Speaker 4: called allowance items. What is an allowance item? Giving an
Speaker 4: example of an allowance item?
Speaker 3: Do you know what it is? Bo? Do you know
Speaker 3: what it is that needs or me an example of
Speaker 3: how how would it be spelled out in a contract.
Speaker 13: Well, I just bought my house at a X number
Speaker 13: of dollars allowance for a washer and a dryer.
Speaker 3: Yes you did, Yes you did.
Speaker 4: And when you do your build your house, or you
Speaker 4: have a contract for home improvements, it might say bathroom
Speaker 4: hardware allowance forty five hundred dollars, not cost, not expense,
Speaker 4: but allowance.
Speaker 3: So what does that mean. That means that in the
Speaker 3: contract you get this total bid, but only if you
Speaker 3: keep the bathroom hardware at forty five hundred dollars. If
Speaker 3: you go over on the hardware, then.
Speaker 4: Your increase will be your your job will increase accordingly.
Speaker 4: If you go under your increase, I mean your job
Speaker 4: total will decrease. But here is what some unscrupulous or
Speaker 4: less than totally ethical contractors do. They put in unrealistic
Speaker 4: allowance items. So the contract, Wow, I'm going to have
Speaker 4: this done for one hundred and forty nine thousand dollars.
Speaker 4: It's a big master bath, the master bedroom, and we're
Speaker 4: going to have a walk in closet, and we're going
Speaker 4: to have this, or we're going to have a kitchen,
Speaker 4: or we're going to have a bath. So they're comparing
Speaker 4: that one hundred forty nine dollars contract for forty nine
Speaker 4: thousand dollars contract. Let's say with someone else's one hundred
Speaker 4: sixty two thousand dollars contract, and they say to themselves, Wow,
Speaker 4: the one hundred forty nine thousand dollars contract looks way
Speaker 4: better than the one hundred and sixty two thousand dollars contract.
Speaker 4: But let's say allowance for fur coverings. So they put
Speaker 4: allowance for tile in the kitchen. Somebody puts it in
Speaker 4: at forty.
Speaker 3: Five hundred dollars.
Speaker 4: The lower contract does, but the guy bidding one hundred
Speaker 4: and sixty two knows that the tile in that kitchen
Speaker 4: can never be done for less than sixty eight hundred,
Speaker 4: so they put down seventy two hundred to cover themselves.
Speaker 3: So here's what I'm getting at. Allowance items are not
Speaker 3: the cost.
Speaker 4: They are allowances, And you can screw yourself totally if
Speaker 4: you agree to a contract with unrealistic allowance items.
Speaker 13: Well, don't you think it's up to the homeowner to
Speaker 13: do a little bit of due diligence and.
Speaker 12: See if it's reasonable.
Speaker 3: Yes, But also I don't like contractors. They're kind of lying.
Speaker 4: For example, if you're doing a big master bath project
Speaker 4: and they put down an allowance item for shower walls
Speaker 4: or tile, and they put the allowance down at eighteen
Speaker 4: hundred dollars. They're lying to you, no one in the
Speaker 4: world can ever do it for eighteen hundred. The minimum
Speaker 4: might be forty eight hundred or fifty two hundred. So
Speaker 4: what you're doing is you're getting an artificially low price.
Speaker 4: Once they get you hooked and you have all these
Speaker 4: low allowance items, they can say to you, Up, you
Speaker 4: went over on this allowance.
Speaker 3: Up you went over on this allowance. Up you went
Speaker 3: over on this allowance.
Speaker 4: So it's very important that when you look at line items,
Speaker 4: those line items are not allowance items. They are actual
Speaker 4: cost items. Now, there's also another clause that could happen,
Speaker 4: and this is what to watch out for two, because
Speaker 4: it virtually turns the cost items, the line items into allowances.
Speaker 4: If they give you cost of exterior stone forty two hundred,
Speaker 4: cost of windows sixty five thousand, cost of stucco forty
Speaker 4: five hundred, and then at the end you sign this
Speaker 4: contract and there's a clause that says notice cost items
Speaker 4: are estimated on such and such a date to the
Speaker 4: best information available to contractor. Prices are subject to change
Speaker 4: without notice. You've just turned the entire contract into allowance items.
Speaker 4: It could turn out that that one hundred and forty
Speaker 4: nine thousand dollars contract turns out to be one hundred
Speaker 4: and ninety two thousand dollars. There are so many problems
Speaker 4: that can happen if you don't know how to make
Speaker 4: a contract. Contracts should always be done on costs not
Speaker 4: to exceed.
Speaker 3: Period.
Speaker 4: If a contractor can't give you a cost not to
Speaker 4: exceed on each line, don't use them.
Speaker 3: Well, Tom, don't use go ahead.
Speaker 13: Don't you think? You also need to specify what it
Speaker 13: is that you're you're getting, So you can't just say
Speaker 13: exterior stone. You should say, you know, granted four by
Speaker 13: four tiles.
Speaker 3: This well, okay, to a certain extent, yes, so you
Speaker 3: can get crazy on that.
Speaker 4: But a lot of times what's better to do is
Speaker 4: to have a plan, and if you need an architect's
Speaker 4: stamp or an engineer.
Speaker 3: Stamp, it's stamped.
Speaker 4: You have a plan, and then the contract says exterior
Speaker 4: stone trim forty five hundred dollars specifications see plans. Then
Speaker 4: the contract doesn't get overwhelming. So the plan then would
Speaker 4: have If you've ever noticed plans, they have what's called
Speaker 4: a blow up or a focus on the siding. So
Speaker 4: it has a little arrow pointing to the siding and
Speaker 4: it goes to a circle, and the circle shows the
Speaker 4: specific item you're getting. Now, people might say, Tom, this
Speaker 4: is brain damage. You're absolutely right it is. You're absolutely right.
Speaker 3: But if you wanted to have it done right, it.
Speaker 4: Doesn't have to be brain damage because it all should
Speaker 4: be done like that normally.
Speaker 3: So, Andrew, I want to ask.
Speaker 4: You a question on a side note, you called about
Speaker 4: an issue you don't agree with, and the contractor says,
Speaker 4: our accounting is right. That was a change order. It
Speaker 4: was more than we bargained for, so you have to
Speaker 4: pay the extra forty two hundred bucks. What I want
Speaker 4: to know is was that an allowance item in your
Speaker 4: contract or was it a cost item?
Speaker 10: I don't know which one. I think it might have
Speaker 10: been an allowance because when they asked me to select
Speaker 10: the stone, so everything that they have asked me to
Speaker 10: select that ball.
Speaker 4: No, No, we're going, we're getting somewhere here, going, we're
Speaker 4: getting somewhere. When they asked you to pick the stone,
Speaker 4: keep going.
Speaker 10: Yeah, I asked, is it budget? So they said, here's
Speaker 10: what's in budget. So the same thing with the front door.
Speaker 10: They say, here's what's in budget.
Speaker 3: I went then if you went over that, it's your response.
Speaker 3: If you went over that, Andrew, it's your responsibility. How
Speaker 3: do you know you didn't?
Speaker 10: How do you know they said this was in budget?
Speaker 8: And then now they're saying it's a change order.
Speaker 10: So they're charging me for all of the stone, not
Speaker 10: a overage of what they may have thought they needed.
Speaker 10: They have forty two eleven for all the stone on
Speaker 10: the bottom half of the building and the concrete or
Speaker 10: are on the post, the base of the post. That's
Speaker 10: it clearly in the plans that they did.
Speaker 4: Okay, So what you should do to make this simple
Speaker 4: is to pay everything that you owe minus that amount
Speaker 4: of money.
Speaker 8: Okay.
Speaker 3: And then this is what I should say. This is
Speaker 3: what I would do.
Speaker 4: I would write a letter or an email or a
Speaker 4: document saying, here is payment on what I believe should
Speaker 4: be final settlement. I dispute the extra forty two dollars
Speaker 4: based on this, this, and this. Now you're probably going
Speaker 4: to get a lean on your property. Be expecting it.
Speaker 4: That's what I would do if I was a contractor.
Speaker 4: Now that's not the end of the world. Actually, this
Speaker 4: lean might be exactly what you want because once they
Speaker 4: file the lean, they have one hundred and twenty days
Speaker 4: to do something about it, okay, and if they don't
Speaker 4: act on the lean, it's going to drop off anyway.
Speaker 3: If they do act on it.
Speaker 10: Act on the lean. If they sorry, Tom, if they
Speaker 10: put a lean on, can I.
Speaker 9: Act on that?
Speaker 3: Well, what do you mean by act on it? What
Speaker 3: do you mean by that?
Speaker 10: I don't know. Take them to court?
Speaker 3: We don't have to.
Speaker 4: Why would you have to? What would you tell me?
Speaker 4: How what would you take them to court for? If
Speaker 4: they haven't gotten anything from you yet?
Speaker 3: Okay, So they put a lean. A lien says you
Speaker 3: owe me this money. That's what it says.
Speaker 4: So now once you get that lean, you sit there
Speaker 4: and if it goes past one hundred and twenty days,
Speaker 4: then you do a quiet title action and have it
Speaker 4: removed or it drops off.
Speaker 3: You don't have to have it removed. But the bottom
Speaker 3: line is this, if they decide to go through with it,
Speaker 3: they have to literally do a foreclosure.
Speaker 4: So here's what they'd have to do. They take you
Speaker 4: to court and they have to show the validity of
Speaker 4: the lean. That is your day in court, so you
Speaker 4: don't have to file anything. So when you go to court,
Speaker 4: you tell the court why the contractor is not entitled
Speaker 4: to that debt, and then the contractor shows why they
Speaker 4: should be entitled to the debt, and then if the
Speaker 4: court says yes, you.
Speaker 3: Owe the money, then you pay it. But that's the
Speaker 3: way I would handle it.
Speaker 4: There's no reason going crazy over this because.
Speaker 3: They may never file a lean. That's what I would do.
Speaker 4: I'm Tom Martino. Three oh three seven to one, three eight,
Speaker 4: two five five. If you have additional questions, specific new questions,
Speaker 4: you can hang on.
Speaker 3: Otherwise we have more coming up.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: eight two five five. All right, let's continue our discussion.
Speaker 4: And Andrew, did Andrew have another question or not? Did
Speaker 4: he hang up?
Speaker 3: No?
Speaker 10: One one final question, Yes.
Speaker 3: Sir Andrew.
Speaker 9: Yeah.
Speaker 10: So there's some issues with the build I have, like,
Speaker 10: for example, concrete that's sloping into the garage, and they're
Speaker 10: saying that they those are warranty items and until the
Speaker 10: final payment is made, they're not going to address those
Speaker 10: quote warranty items.
Speaker 8: Also some issues with yeah, Mike.
Speaker 4: And they're not and they're not going to and you're
Speaker 4: not going to get them too because you have this dispute.
Speaker 3: Listen, Okay, this does the contract call for arbage?
Speaker 4: Do you know.
Speaker 9: I read through it. It does not.
Speaker 4: Okay, you're going to have to get this settled one
Speaker 4: way or another, and then once you make your final payment,
Speaker 4: then they'll do the warranty issues. But here's the deal,
Speaker 4: bro you you know, I don't know what your record
Speaker 4: keeping is like, and they may be able to see
Speaker 4: or show that they spent more money on your project
Speaker 4: and that it was an overage. You're saying it wasn't
Speaker 4: an overage. The problem you're going to have on whether
Speaker 4: or not it was an overage. The problem you will
Speaker 4: have is showing that because there were no line item pricing,
Speaker 4: and they can simply say, well, yeah, yes we set
Speaker 4: exterior stone, but.
Speaker 3: He went over on the allowance.
Speaker 4: And then they're going to take us some document and
Speaker 4: show where they allotted for a certain amount that came
Speaker 4: to a total and you.
Speaker 3: Went over it. Just be prepared. Mark how many times?
Speaker 4: Mark how many times did we think a homeowner had
Speaker 4: a slam dunk case against a builder and the builders
Speaker 4: take them to the cleaners.
Speaker 12: Well, the worst one was the lady that lost her
Speaker 12: house with the roofer, and that was the worst roofing
Speaker 12: job I've ever seen. There was literally parts of the
Speaker 12: roof where there was no under not only underlayment, but
Speaker 12: no wood. I mean like literally no wood.
Speaker 3: Just they totally, they totally just outmaneuvered her legally. They
Speaker 3: just ruined her life. And she was in the right.
Speaker 4: That construction company was the worst construction company I've ever
Speaker 4: run into, and they were out now just.
Speaker 3: They were just terrible. They were terrible, and they knew.
Speaker 4: They didn't have a case, but they didn't need a case.
Speaker 4: They did not need a case because she sued them
Speaker 4: and had no idea what.
Speaker 3: She was doing, zero idea.
Speaker 4: She didn't know how to introduce evidence, she didn't know
Speaker 4: how to use evidence, she didn't know how to make
Speaker 4: an argument.
Speaker 3: She literally went to court representing herself. You remember that,
Speaker 3: Oh yeah, and she lost one.
Speaker 12: That's when I got accused of practicing law without a license.
Speaker 3: Yeah.
Speaker 4: What Mark was doing is standing there and we said, Mark,
Speaker 4: you ought to witness this and report back to us,
Speaker 4: And that's what he was doing. He was sitting there
Speaker 4: with her, and then he was calling the show reporting
Speaker 4: the lawsuit on how terrible.
Speaker 12: It was that judge when he found out that during
Speaker 12: the lunch break, I was out there live on the
Speaker 12: radio talking about it.
Speaker 3: O m G. Yeah, you had every right to do it.
Speaker 11: Yeah, what did the judge say?
Speaker 4: Well, yeah, the judge said, you know, and and we
Speaker 4: said to the judge, what are we doing wrong? Yeah,
Speaker 4: we're not doing anything wrong. Well, we wrote a response.
Speaker 4: The judge said something crazy. We wrote a response and
Speaker 4: never it never went anywhere.
Speaker 12: No, it didn't go anywhere. But it was a nightmare.
Speaker 12: But the bottom line is, if you don't know what
Speaker 12: you're doing, I'll tell you where she messed up. She
Speaker 12: we had some of the best witnesses around, but she
Speaker 12: had no idea how to enter in, what to do.
Speaker 12: To actually use someone as an expert witness. You can't
Speaker 12: just call them that day.
Speaker 4: You've got to qualify them and you have to let
Speaker 4: them know you have witnesses. She did everything wrong. So
Speaker 4: now we were talking about liens. You know, it's not
Speaker 4: all risk free on the business side either. A business
Speaker 4: has to be pretty judicious and caring when they do
Speaker 4: a lean, meaning they can't just arbitrarily put a lien
Speaker 4: on a house, or they can get in trouble, so
Speaker 4: they have to pretty much know that they're owed this
Speaker 4: extra money. Otherwise there are consequences. Deputy d looked up
Speaker 4: some of the consequences of the lean laws, so let's
Speaker 4: talk about those consequences.
Speaker 19: D Well, Tom my favorite one, and by the way,
Speaker 19: my source is Hollington Law Firm, which is owned by
Speaker 19: Neil Hollington down there at Parker's.
Speaker 3: Good guy, a good guy, and this is all he does.
Speaker 3: He does construction defect his law.
Speaker 4: His website is Hollington Law Firm dot com go ahead.
Speaker 11: And he offers free initial consultations.
Speaker 19: By the way, was very but anyway, one of the
Speaker 19: things he mentions on his website is that if the
Speaker 19: contractor files an excessive lian to gain leverage over the consumer,
Speaker 19: there actually could be held responsible for the consumer's attorney's
Speaker 19: fees and costs. So there are terrible consequences to some
Speaker 19: of these contractors that I know who have filed excessive
Speaker 19: liens or you know, extraordinarily expensive liens just to scare
Speaker 19: the homeowner.
Speaker 3: So what happens when you go to court with those.
Speaker 4: Lanes, Well, the excessive ones, yeah, the excess the ones
Speaker 4: you believe are accessive you have to show their excess, So.
Speaker 19: You have to prove that they're excessive, and then you
Speaker 19: may be able to get your attorney fees. And he
Speaker 19: even cites the actual Corrido Statute that provides for the
Speaker 19: for your own attorney fees.
Speaker 4: What do you think would be considered excessive though, Like
Speaker 4: if it's just if you just disagree with the with
Speaker 4: the amount or what like in this in this case,
Speaker 4: the guy says there's forty two hundred dollars for stone,
Speaker 4: and what if forty two hundred? What if there was
Speaker 4: a stone cost that he already paid and then they
Speaker 4: uped at forty two hundred, would that be excessive?
Speaker 3: No?
Speaker 11: I don't think excessive refers to overpricing.
Speaker 3: Okay.
Speaker 19: For example, if Andrew's conflict with the contractor is over
Speaker 19: forty two hundred dollars, and they admit in writing to
Speaker 19: him that it's over forty two hundred dollars, but they
Speaker 19: file a twenty thousand dollars.
Speaker 3: Okay, scare the all right? Okay?
Speaker 4: So it was just if they believe they're own forty
Speaker 4: two hundred and they put a lien on for forty
Speaker 4: two hundred, that's different.
Speaker 3: But if they just do it to be punitive.
Speaker 19: That's exactly right, Okay, try to gain leverage by scaring
Speaker 19: the guy with a huge lean.
Speaker 3: Okay. What about if there's no basis for the lean whatsoever?
Speaker 19: Well, I think that would be the same thing, right,
Speaker 19: I mean, that's a let's see here, that would be
Speaker 19: an valid liens. So an excessively may be teemed invalid
Speaker 19: by the court of the contractor or lose their right
Speaker 19: to collect any payment through the lien process.
Speaker 4: Okay, And so what I want to know in a
Speaker 4: lot a lot of people ask this, and you may
Speaker 4: not have that answer right in front of you, But.
Speaker 3: If there's an invalid lien, he asked, can I take
Speaker 3: action on it? And I said, don't bother. Wait till
Speaker 3: they try to foreclose on the lien. Mark.
Speaker 4: That's always been our recommendation to consumers. Don't do anything,
Speaker 4: just wait and see what happens. But what if you
Speaker 4: do want to do something about it?
Speaker 5: I would want to.
Speaker 12: Write because isn't that ryet title action?
Speaker 3: Yeah, that's that's what we always say. What exactly does
Speaker 3: that mean?
Speaker 5: Though?
Speaker 12: You basically motioned the court to uh pull the lien
Speaker 12: because it hasn't been perfected.
Speaker 11: Well, this is there's there's another step you can tell ahead.
Speaker 19: Hollington Law describes h called describes the process called the
Speaker 19: file and notice the contest the lean.
Speaker 3: So you can file of notice, you can test the
Speaker 3: lean notice.
Speaker 11: Of contest of liens.
Speaker 19: Okay, you can actually start a court action to get
Speaker 19: a lean remote larritory judgment is what you're looking.
Speaker 3: That's exactly what it's called.
Speaker 5: So you can do that.
Speaker 11: You can also bond around the lian if you wish.
Speaker 5: To avoid Yeah, and but what that is.
Speaker 3: You buy a bond that says we'll pay for this
Speaker 3: lean if it turns out to be legit. Yeah, and
Speaker 3: then that allows you your house, that's right. It allows
Speaker 3: you to sell the house, or it allows you to
Speaker 3: get a REFI.
Speaker 5: Yeah.
Speaker 11: So there were all kinds of options.
Speaker 19: And by the way, I would contest this lien because
Speaker 19: I don't want this, even if I'm right, I don't
Speaker 19: want this sort of suffocleae hanging over my house and
Speaker 19: wondering if somebody's going to start foreclosure.
Speaker 5: In the next six months.
Speaker 4: I remember one time I had a cabinet delivered to
Speaker 4: my home six hundred dollars.
Speaker 3: It was a vanity. It was on a new construction
Speaker 3: I was doing.
Speaker 4: I had paid the contractor, but the contractor was such
Speaker 4: a bad contract that they were so crooked.
Speaker 3: Back then it was called Adam's Construction. Anyway, I paid him,
Speaker 3: he didn't pay.
Speaker 4: I told them I refused to pay because under the law,
Speaker 4: it was my primary residence. I had the contract in writing,
Speaker 4: I had proof of payment. They put a lien on
Speaker 4: my house anyway for how much? For six hundred because
Speaker 4: they said that basically it might have been like some
Speaker 4: attorney's fees on there, like eight hundredson. But I could
Speaker 4: show that according to the lean protection laws of Colorado,
Speaker 4: I had followed everything. I had had a written contract
Speaker 4: with the contractor, proof of payment, and it was my
Speaker 4: primary residence. They didn't care. They went ahead and did
Speaker 4: it anyway. This was the supply house. So my attorney
Speaker 4: writes a letter saying, you know, we're going to do something,
Speaker 4: and I forget what they threatened to do. But they
Speaker 4: removed the lien immediately because it was a frivolous lian.
Speaker 4: So anyway, liens are very complicated, you know, they really are.
Speaker 4: They can scare the hell out of you. You think
Speaker 4: what's going on, don't overreact to a lien. A lien
Speaker 4: is a claim. It's not a proof of a claim.
Speaker 4: It's just a claim of a claim. Proof of a
Speaker 4: claim comes when they try to perfect the lian. Don
Speaker 4: And as you, yes, sir, in my time.
Speaker 14: I must have filed seventy five to one hundred mechanics.
Speaker 3: Lians for your HVAC business, and I've.
Speaker 13: Only collected on maybe two of them.
Speaker 14: I mean because normally a contractor, if we do a
Speaker 14: job for like five hundred or a couple of grand
Speaker 14: and we don't get paid, we put the lien on.
Speaker 14: We're just hoping that people will use it, use the
Speaker 14: thread of the lean to pass. But we've never wanted
Speaker 14: to perfect the lien because if you perfect it, you
Speaker 14: have to take the take, put the limit foreclosure, and
Speaker 14: it costs like ten fifteen thousand dollars in legal fees.
Speaker 14: So we've never we've never been able to collect on
Speaker 14: a lien.
Speaker 3: So I'm going to tell you.
Speaker 4: I'm going to tell you a really funny story about
Speaker 4: a woman who did window coverings on a DTC office building.
Speaker 3: Coming up on the Troubleshooter Show.
Speaker 4: Hi Tom Martino here at three zero three seven one
Speaker 4: three talk seven one three, eight, two, five five. Welcome
Speaker 4: to the show, and thank you for being here.
Speaker 3: Okay, so let me just get right to the to
Speaker 3: the topic at hand.
Speaker 8: Here we are.
Speaker 4: I'm sorry, I just got away from it, all right.
Speaker 4: So what we've been talking about are leans and lean releases.
Speaker 4: A contracts, contract allowance items, contract expenses. And remember, the
Speaker 4: safest way to do a contract with home improvement is,
Speaker 4: as I said, what you do or any kind of
Speaker 4: home construction a guaranteed not to exceed price line item
Speaker 4: guaranteed not to exceed. So uh you you don't do
Speaker 4: an allowance, and you don't do just a straight expense,
Speaker 4: but a guaranteed.
Speaker 3: Not to exceed.
Speaker 4: Now, let me tell you about the window covering lady.
Speaker 4: This woman did window coverings for an office building. I
Speaker 4: forget what kind of window covering. It wasn't like normal
Speaker 4: curtains is up with some window covering. She had a
Speaker 4: small firm, but she took on this job, did a
Speaker 4: pretty damn good job and did some some of these
Speaker 4: modern shades or whatever. This was years ago, had to
Speaker 4: be more than maybe about twenty years ago, so she
Speaker 4: couldn't get paid. The bill was around six grand and
Speaker 4: she couldn't get paid, and they were just basically shirks.
Speaker 4: The general contractor was a jerk. Even the owner of
Speaker 4: the building was a jerk. It wasn't one of these
Speaker 4: giant high rises, but it was a pretty good sized building,
Speaker 4: and they just I don't know if they just thought
Speaker 4: they were going to get away with it. But back
Speaker 4: in the day, when construction was hot and heavy, people
Speaker 4: that needed to be paid would this is what they
Speaker 4: would do to them. They would have them come in
Speaker 4: and say, look, we dispute this bill, and then they'd
Speaker 4: make them an offering. And people were so hurting for
Speaker 4: money because they had to get to the next job,
Speaker 4: the loss of opportunity.
Speaker 3: That they would make settlements.
Speaker 4: So I knew one guy that had this construction company
Speaker 4: and he'd bring his subs in. They'd line up on
Speaker 4: a Friday at the end of the month and he'd
Speaker 4: be saying, let's see sixty five hundred, here's four grand.
Speaker 3: And that was just cruel.
Speaker 4: Now, this company wasn't that bad, but they definitely made
Speaker 4: it hard for people to collect.
Speaker 3: So I said to this woman, here's what you do.
Speaker 3: Put a lien on the property.
Speaker 4: But after you put a lien on the property, I
Speaker 4: want you to actually perfect the lean. Now this was
Speaker 4: before the current law, but you could still perfect a lean.
Speaker 4: What it involved was a for sure. Now here is
Speaker 4: a big giant for a big giant office building, not
Speaker 4: the biggest, and you had a woman I think was old,
Speaker 4: like sixty five hundred.
Speaker 3: So she starts going through this.
Speaker 4: And they couldn't believe it, so they didn't even answer
Speaker 4: her at first until she actually.
Speaker 3: Got a sale date.
Speaker 4: This office building, even for a sixty five hundred little
Speaker 4: tiny lean, was going to be put up for sale.
Speaker 3: And it was a public auction.
Speaker 4: Now she could bid was she is owed, plus her
Speaker 4: attorney's fees and expenses. She could bid more than that
Speaker 4: if she wanted to, but if she wanted to make
Speaker 4: sure she was going to get paid, she would bid that.
Speaker 3: Whoever came in and bid more. The way it would
Speaker 3: work is they'd have.
Speaker 4: To pay her, then they'd have to pay any underlying encumbrances,
Speaker 4: but they're allowed to bid as well. So these people
Speaker 4: were brought to their knees over a woman with basically
Speaker 4: subcontracted out everything, who was really just trying to make
Speaker 4: a living and wanted to get paid sixty five hundred
Speaker 4: dollars but my god.
Speaker 3: Were they upset. They huffed and puffed, you can't do that,
Speaker 3: blah blah blah. But there was nothing they could do
Speaker 3: about it. Nothing they could do about it. They couldn't
Speaker 3: do a quiet title action because it was a real bill.
Speaker 3: I mean, they could, but what are they going to
Speaker 3: say it wasn't real. She had receipts for the.
Speaker 4: Window coverings her Her record keeping wasn't found impeccable, so
Speaker 4: she had receipts for what she bought. She had receipts
Speaker 4: for her subs for everything that cost her to do
Speaker 4: these window coverings, so she could easily justify plus her
Speaker 4: profit sixty five hundred dollars.
Speaker 3: But think about that.
Speaker 4: Think about this big company coming to its knees over
Speaker 4: a woman who is just working her ass off, trying
Speaker 4: to make a living, and.
Speaker 3: They're thinking, who the hell is she? And they weren't
Speaker 3: going to pay.
Speaker 4: But you see, that's the power you have when you're
Speaker 4: truly owed money, You truly have that power. You can
Speaker 4: sell the damn house or building or property. So that's
Speaker 4: why when I tell people go to small claims court
Speaker 4: or put a lien on something, because even small claims court,
Speaker 4: if you get a judgment in small claims court. You
Speaker 4: can file a lien on someone's house with that judgment.
Speaker 4: You can go after people everything they own with that judgment.
Speaker 4: So it's not the getting of the judgment or filing
Speaker 4: of the.
Speaker 3: Lean, it is going forward with it.
Speaker 4: In fact, there was a time I considered, maybe I
Speaker 4: should should buy some of these liens.
Speaker 3: Okay, buy them.
Speaker 4: So you give the woman sixty five rand excuse me,
Speaker 4: sixty five hundred, or maybe you make a settlement six thousand,
Speaker 4: and you say, look.
Speaker 3: I'll buy the rights to this. You can buy the
Speaker 3: rights to the lean and go after the company. You
Speaker 3: know it could be a viable business. Peep.
Speaker 4: The small contractor gets paid immediately, and then you take
Speaker 4: on the responsibility to take them to court.
Speaker 3: So you buy it for a.
Speaker 4: Discount and you sue them three oh three seven to
Speaker 4: one three talk seven one three eight two five five.
Speaker 4: But that's the story of David and Goliath and how
Speaker 4: you can make one little lean payoff big time more.
Speaker 4: Right after this, Hi, Tom Martino, you're a troubleshooter.
Speaker 3: Okay.
Speaker 4: So we've talked about construction contracts, and something else I
Speaker 4: neglected to talk about were types of contracts in general,
Speaker 4: So there are a number of different types of contracts
Speaker 4: you can enter into when it comes to home construction,
Speaker 4: repair or big renovation projects. One is easy to understand.
Speaker 4: It's a lump sum contract. No matter what, it's a
Speaker 4: lump sum. They will do the job for this price.
Speaker 4: They don't have to line item anything. If you're happy
Speaker 4: with the price, you sign it, but you have to
Speaker 4: make sure the contractor is able to do it, because
Speaker 4: remember they go out of business and can't fulfill it,
Speaker 4: then you're out. Okay, So you pay a good amount
Speaker 4: of money toward the lump sum and then they can't
Speaker 4: finish it. That money you paid, you know, you still
Speaker 4: have to pay more to finish it. It might take
Speaker 4: way more than the lump sum called for. The other
Speaker 4: one is plus contracts, where they take the cost of everything,
Speaker 4: but you have to make sure they account for it
Speaker 4: properly and then add a percentage. Then you have unit
Speaker 4: price contracts where each unit they complete is paid by
Speaker 4: a certain amount. Anyway, you've heard the Troubleshooter show and
Speaker 4: you got smarter for it. I hope we got more
Speaker 4: coming up tomorrow. Remember call three zero three Martino for help,
Speaker 4: information and referrals.
Speaker 2: Follow Tom Martino at Real Tom Martino, and stay.
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