Speaker 1: Ripped bad news, you don't have.
Speaker 2: Come running just as fast as we can.
Speaker 3: Show Shooter's gonna help coming.
Speaker 4: Man, This is the Troubleshooter Show. No Tom Martinez.
Speaker 3: Well, my friends, to the only show of It's guy
Speaker 3: and we're here to solve problems, answer questions, take your complaints.
Speaker 3: We want to make your life a little bit better.
Speaker 3: You've been ripped off. Maybe a bad contractor a bad dentist, Yeah,
Speaker 3: we've had those. How About a bad attorney, how about
Speaker 3: a bad doctor? How about a bad car guy? How
Speaker 3: about a bad anything out there? We like going after
Speaker 3: the bad guys. In fact, to the tune of over
Speaker 3: three hundred million dollars in cash, merchandise exchanges refunds. I
Speaker 3: gotta say something. I have to say this, and I Mark,
Speaker 3: I can't believe I'm saying this. And did he I
Speaker 3: thought the guy was guilty as hell watching the video
Speaker 3: where he's kicking and punching that woman, Yeah, made me
Speaker 3: think he was guilty of everything they accused him of.
Speaker 3: But twelve people said he wasn't. Yeah, twelve people said
Speaker 3: he was not. Now he was convicted a couple things.
Speaker 3: On a couple of things. The most minor of them
Speaker 3: all though. My guess is he's going to be out today.
Speaker 3: But I don't know. I don't know how that works.
Speaker 3: But to sex trafficking, not guilty of racketeering, sex trafficking,
Speaker 3: he was basically convicted of transporting for prostitute. The prostitute.
Speaker 3: My god, if he was in Nevada in certain areas,
Speaker 3: he wouldn't have even been in trouble for that. I
Speaker 3: feel bad that I actually actually thought this guy was
Speaker 3: guilty as hell based on that one video.
Speaker 5: Now well he's gone based on that one video. Mark,
Speaker 5: he's scum. I wonder how this still affect his whole
Speaker 5: going forward.
Speaker 3: He gives me the ick factory. How come they didn't
Speaker 3: go after him for the life of me for that?
Speaker 3: Why didn't they go after him for the DV the domestic.
Speaker 5: Arty out of the statue of limitations.
Speaker 3: Or maybe that wasn't a federal crime because this was
Speaker 3: all general it wasn't a federal crime. So I just
Speaker 3: I'm at a loss. Listen, there's no doubt he's a
Speaker 3: wife beater. I think that was his wife or a
Speaker 3: woman beater. You can look at it anyway.
Speaker 5: Why, my god, disgusting anyway, Mark, it is.
Speaker 3: But I still feel bad. I really feel bad. I
Speaker 3: was hoodwinked into thinking this guy was the mafioso. They
Speaker 3: went after him with rico charges they threw, they were like,
Speaker 3: they went after him like he was Trump Mark.
Speaker 6: If anybody deserves to end up an alligator Alcatraz, it's
Speaker 6: this douchebag.
Speaker 3: And it looks like he's going to walk because that's
Speaker 3: start in Alcatraz. Uh web balligator Alcatraz et Alcatraz. The
Speaker 3: lesson charge as a term up to ten years. Yeah, well,
Speaker 3: it'll be shocking if he gets ten years from them.
Speaker 7: We just seen the judge does the opposite of jury
Speaker 7: nullification judges. Look, I know this guy was guilty. I'm
Speaker 7: gonna give him the max doc.
Speaker 3: I thought yesterday when the jury came back to the judge, well,
Speaker 3: actually go back to last week. They said one juror
Speaker 3: simply can't follow the instructions. I had it backwards. I
Speaker 3: thought the one juror was the holdown I'm saying he
Speaker 3: was innocent. It looks like that was completely backwards. It
Speaker 3: was the one person saying he was guilty. I mean,
Speaker 3: it's just amazing to me. Okay, I digress. That's not
Speaker 3: what we're here to talk about.
Speaker 7: But I'm jumping mark with any of these cases that
Speaker 7: you see on TV, whether it's the you know any
Speaker 7: of them, any of them you unless you're in the
Speaker 7: in the courtroom, you don't know all the evidence.
Speaker 3: You don't really have a right to do. Doc that's
Speaker 3: even wrong to a degree. And the only reason I
Speaker 3: say that is I watched Oja every single day on TV,
Speaker 3: and there was no way in the world I ever
Speaker 3: thought that guy would be not guilty ever, And I
Speaker 3: watched every day of it every day.
Speaker 7: But that was the only example really of during nullification.
Speaker 7: Now the rest of the time, these TV jurors, you
Speaker 7: need to be in the courtroom to see all of
Speaker 7: the evidence.
Speaker 3: Now, one more thing, one more thing. I just want
Speaker 3: your all's opinions, Suzanne.
Speaker 4: Sure.
Speaker 3: How about this guy that killed the four college students?
Speaker 8: Is idah Home?
Speaker 3: I don't even remember. Yeahg Colburg? What about him? What
Speaker 3: about him cutting a deal? I've heard both sides of
Speaker 3: the argument. Here's the bottom line. If I was a
Speaker 3: taxpayer in that state, I guess I like what they
Speaker 3: did kind of if I was a parent, or even
Speaker 3: just if I wasn't directly affected. But I was a
Speaker 3: parent of a kid even in that college. I want
Speaker 3: to see this guy fry.
Speaker 5: Yeah, yeah, if you sure. I'm with Nancy Grace. I
Speaker 5: was listening to her this morning about it. They seem
Speaker 5: like they whisped out and didn't have a spine.
Speaker 3: Hey Tammy, what's going on with you? Tammy?
Speaker 9: How you doing today?
Speaker 3: I'm doing good, Tammy. How are you doing?
Speaker 9: I'm doing fine.
Speaker 10: Basically, I have a situation where I had a slung
Speaker 10: contract to to do some work for me after a
Speaker 10: house fire.
Speaker 9: I'm the court for some of the minor things.
Speaker 10: That I knew that was not right, and I end
Speaker 10: up winning my judgment, but it seemed like there's been
Speaker 10: two years and I cannot get my money.
Speaker 9: It's just like they don't want me to go through
Speaker 9: the grunt, allow to pay more money to try to
Speaker 9: find this person. He's a legit businessman, been in business
Speaker 9: for over fifty years.
Speaker 3: Hey, Tammy, I'm going to say this for a lot
Speaker 3: of people listening, so kind of understand it. When you
Speaker 3: got a judgment, was it that default judgment? Was it
Speaker 3: small claims court? What court was it in? And it
Speaker 3: looks like you're calling from Georgia.
Speaker 9: Yes, I touched the false claim court.
Speaker 3: Perfect and I love what you did. In fact, I
Speaker 3: commend you. A lot of people are told to do it,
Speaker 3: say they're going to do it, but never did it.
Speaker 3: You actually went through. Was it a default judgment?
Speaker 9: What do you mean about the thought?
Speaker 3: Did he show up the court? Yes, you do, excellent,
Speaker 3: and then you won and you got a judgment. Now
Speaker 3: you forgot to do something, probably because you didn't know
Speaker 3: at the time. In Georgia. And I'm not an attorney
Speaker 3: in Georgia, nor am I attorney in Colorado, but I
Speaker 3: want to tell you this. In Georgia, to my best understanding,
Speaker 3: unlike Colorado, when you file a small claims court, you
Speaker 3: can actually serve him what's called interrogatories at the same time,
Speaker 3: up to fifty questions that he has to fill out
Speaker 3: before court. What assets do you have, what bank accounts?
Speaker 3: What property do you own? And he was supposed to
Speaker 3: fill those out, But my guess is you didn't give
Speaker 3: those to them. Is that correct?
Speaker 9: That's great. I was not aware of it.
Speaker 11: If I was aware of that, then I would have
Speaker 11: In Santa Dodger, they wanted to stay out about so
Speaker 11: many days sunny days he don't pay then they want
Speaker 11: they want you to pay.
Speaker 10: Fifty dollars and try to do what you call a
Speaker 10: lien on his property.
Speaker 3: Yep, and that's where you're at. That's where you're at.
Speaker 3: You're going to have to cough up that fifty bucks
Speaker 3: and get a lien put on his property. But the
Speaker 3: other thing you should do. Do you know where this
Speaker 3: guy is? Now?
Speaker 12: Yes?
Speaker 10: I know where you're living in With that.
Speaker 3: You should be able to serve him right now with interrogatories.
Speaker 3: You might have to call up the court clerk and
Speaker 3: go what is the list of interrogatories I can do?
Speaker 3: In small claims? They should help you or at least
Speaker 3: point you to a form and ask him where and
Speaker 3: ask him and listen. In Colorado, I'm not sure about Georgia.
Speaker 3: But he's got thirty days to deliver those back to
Speaker 3: the court. If he doesn't deliver back to the court
Speaker 3: the answers to those questions, and all you're going to
Speaker 3: do is ask him where the money is, what property
Speaker 3: do you own, what bank accounts do you have? What
Speaker 3: stuff do you have? Basically that's what you're asking them
Speaker 3: when if he doesn't fill those out within thirty days.
Speaker 3: Once again, I'm not sure about Georgia, but in most
Speaker 3: states then the court can hold him in contempt. When
Speaker 3: he's in contempt of court, they can put a bench
Speaker 3: warrn out on his ass, and then if he gets
Speaker 3: pulled over for speeding or anything, they will arrest him
Speaker 3: on the amount that is owed to you. How much
Speaker 3: is home?
Speaker 13: Yeah?
Speaker 3: How much is it? You know what? Let's get Let's
Speaker 3: try hold on. Hey, Kelly, get the information from her.
Speaker 3: I want to get this guy on. She's got a judgment,
Speaker 3: she's already gone to court, she's already done her due diligence.
Speaker 3: Let's see if this bum who hasn't paid up for
Speaker 3: two years wants to face some music. Let's try to
Speaker 3: get his ass on that and a lot more coming up.
Speaker 12: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 12: dot com. You don't pay until you're contenth time for
Speaker 12: an insurance check up free, no obligation. In comparison, call
Speaker 12: Compass insurance paying too much your coverage at dozens of
Speaker 12: insurance companies. Find out now three oh three, seven to
Speaker 12: seven to one.
Speaker 3: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 3: All right, three oh three seven one three A two
Speaker 3: five five. Kelly's trying to get that guy on. Hey, Tammy,
Speaker 3: I'm gonna see if we can't get through to him,
Speaker 3: I might have our listeners call up to because this
Speaker 3: is ridiculous. But the one thing I do want you
Speaker 3: to pursue, I mean that fifty bucks. You should spend
Speaker 3: the fifty bucks. You got a fifteen hundred dollars judgment,
Speaker 3: get the lean, but get those interogratories filled out and
Speaker 3: serve them with those as well, because once again, if
Speaker 3: he doesn't fill those out for the court, and I
Speaker 3: believe it's within thirty days in Georgia, they will put
Speaker 3: a warrant out for his arrest. You get it, Yes, yes,
Speaker 3: Now hold on, I'm trying to get this. I'm trying
Speaker 3: to get this guy on. What's his name by.
Speaker 10: The way, his name is Randolph Heines.
Speaker 3: Randolph Hines. And what did he do for you?
Speaker 10: Basically, like I said, I had a house fire, and
Speaker 10: everything else he did was good, but he knew he
Speaker 10: could not lay.
Speaker 9: He could not lay the towel in my kitchen and
Speaker 9: some of my.
Speaker 10: Ceilings that he did not fix where you could still
Speaker 10: see the lines where it should.
Speaker 9: Have been with a fire.
Speaker 10: I guess you used some kind.
Speaker 9: Of fire proof stuff before you put.
Speaker 10: The coating over it and it bleeded through. And I
Speaker 10: wanted him to correct the mistake.
Speaker 14: I didn't even want.
Speaker 9: To take him to court. I just fix the situation.
Speaker 9: And he wouldn't fix it.
Speaker 3: Why do you think he wouldn't sex what? He just
Speaker 3: moved on to the next job, or what do you think?
Speaker 3: Why do you think he didn't fix it?
Speaker 10: Also, he also had a house fire as well, But
Speaker 10: you have so many people that work for you, you should
Speaker 10: have fixed. Because he was like, that was his first time.
Speaker 9: He didn't know. He'll give me two hundred and fifty.
Speaker 9: I was like, I wasn't even taking that.
Speaker 10: I wanted all my Vinyl replaces so I could pay
Speaker 10: it to come out to do it right.
Speaker 3: You know what you're saying, You brought this dirt bag
Speaker 3: to court, and I'll say that right now if you
Speaker 3: got a judgment, he hasn't paid it in two years plus.
Speaker 3: In my opinion, the guys had total dirtbag. Kelly's trying
Speaker 3: to get him to come on. Kelly, tell that dirt
Speaker 3: bag to come on. I want to know why she
Speaker 3: why he doesn't pay Tammy this Randolphines, hold on, Tammy.
Speaker 3: We're gonna keep digging into this. And you know what
Speaker 3: I want to do. I want to put someone on
Speaker 3: to help her with interrogatories. I mean, d will you
Speaker 3: do that? Will you give her some advice, do a
Speaker 3: little research on Georgia. Well, I'll do a little research
Speaker 3: in Georgia.
Speaker 6: But I can tell you that this time last year
Speaker 6: I had personal experience with serving in derogatories on somebody
Speaker 6: who decided not to pay a judgment agains that I
Speaker 6: got against them nice and I went through the entire
Speaker 6: process and it did the result in a.
Speaker 3: Bench warrant cash only bond yep.
Speaker 6: And once I mailed a copy of that to the defendant,
Speaker 6: I got a call within a day or two from
Speaker 6: their CFO asking me where they'd like me to FedEx
Speaker 6: the check.
Speaker 3: We had one. We had one J Lopez, this soob
Speaker 3: this sob rob. People in every county around Colorado would
Speaker 3: take thousands of dollars down thousands to do driveways and
Speaker 3: patios in sidewalks, cement and this soob didn't do anything,
Speaker 3: never showed up in what Hop County to county. None
Speaker 3: of the das would do anything. Finally I helped one
Speaker 3: person get a judgment. Then we served interrogatories, then we
Speaker 3: got the bench warrant. He was picked up in Douglas
Speaker 3: County for some kind of criminal mischief, and Denver literally
Speaker 3: came down, picked him up after a little coercion from
Speaker 3: me on the air, came down, picked him up in
Speaker 3: the can down in Douglas, brought him to Denver, and
Speaker 3: held him on a cash bond till he paid. That's
Speaker 3: pretty impressive, Mark Dan. Yeah, I'm sick and tired of scumbags.
Speaker 3: I mean really, I am. Hey, Kelly, did this clown?
Speaker 3: Want to come on? Where are we at with this guy?
Speaker 3: I'm gonna put I'm gonna go to the next call.
Speaker 3: You guys just hold on and we're gonna put Deputy
Speaker 3: D on that one. She's gonna help. This one sounds
Speaker 3: a little wild. What's going on with Verizon? Brenda?
Speaker 14: Oh well, if I lose you, it's because Verizon's disconnected.
Speaker 3: Okay, fair enough, fair enough listening.
Speaker 14: Oh, start at the beginning, Mark, the Uh, my father
Speaker 14: elderly ninety years old, gets an iPad from Verizon. Yeah, hello,
Speaker 14: like two months ago. Calls them and goes, I.
Speaker 15: Never ordered an iPad.
Speaker 14: They go okay, and they send him a box and
Speaker 14: said return it.
Speaker 9: He did.
Speaker 14: Then he gets a bill two weeks later for three
Speaker 14: iPads for.
Speaker 3: Three Yeah, someone stole someone got into his account. Did
Speaker 3: the iPads the other hold on? Brenda? Did the other
Speaker 3: one ever show up at his house or anybody who's
Speaker 3: address on the account or he never saw them? No, yeah,
Speaker 3: this happens. No, this happens all the time. So what happened?
Speaker 3: Let me ask you this the department hold on though?
Speaker 3: Did they acknowledge they got the first one back? Brenda? Yes, absolutely,
Speaker 3: go ahead with the other twip.
Speaker 14: They found the other ones?
Speaker 3: Where were they?
Speaker 14: I have no idea. They said they've been searching in
Speaker 14: the warehouse. They found them.
Speaker 3: Okay, great.
Speaker 14: Took me, By the way, this first part took me
Speaker 14: about eight hours, with a phone calls being transferred from
Speaker 14: person to person who doesn't know what they're doing. They
Speaker 14: transferred to the fraud department, then the billing department. Then
Speaker 14: my thought was said. Then they said they got it
Speaker 14: worked out.
Speaker 3: They found them the next.
Speaker 14: Day I get an he gets an email saying you've got.
Speaker 15: Twenty four hours to pay this bill and we're.
Speaker 13: Going to disconnect your service.
Speaker 14: Spent another hour and twenty minutes being transferred to four people,
Speaker 14: repeating my story four times, and they said no, no, no,
Speaker 14: that was an AI generated thing.
Speaker 13: They weren't going to do.
Speaker 3: So where are we at right now?
Speaker 14: Well, they've disconnected him twice. It is I have spent
Speaker 14: more than twelve hours on the call on the phone,
Speaker 14: with that being transferred from person to person to person.
Speaker 1: I know it's as a ninety year old man.
Speaker 14: With a with the phone connected to his watch that if.
Speaker 3: He falls, I got you.
Speaker 14: You know that I fall and I can't.
Speaker 3: Get up there? Yeah? And the is so the problem
Speaker 3: right now?
Speaker 13: What?
Speaker 3: Literally, what is the problem right now? His phone needs
Speaker 3: to be turned back on.
Speaker 14: Another email yesterday harassing and threatening to disconnect because of
Speaker 14: a back payment.
Speaker 13: Now there's saying with.
Speaker 3: The back payments all due to the iPads.
Speaker 14: I think, so they can't answer me.
Speaker 3: They cannot, Susana, we have an angel over at a
Speaker 3: Verizon most positive.
Speaker 1: We do.
Speaker 3: Okay, listen, here's what we're going to do, Brenda. We
Speaker 3: just got to get Susan all the information, we're going
Speaker 3: to reach out to someone that can make a difference.
Speaker 3: I'll tell you these companies, it's not just Verizon, it's
Speaker 3: all of them. Any company that does over like ten
Speaker 3: million dollars a year, they've all come up with a
Speaker 3: new gimmick. And I love the new gimmick. H We're
Speaker 3: just going to pass you around to different people, or
Speaker 3: never let you talk to a human until you decide
Speaker 3: to give up. That's really their business model when it
Speaker 3: comes to complaints, Hey, Tammy, this is DEPUTYD and it
Speaker 3: sounds like your dad is.
Speaker 14: Only man from his phone is life threatning.
Speaker 3: It's insane. I know, I know, but thank God for
Speaker 3: the angel. That's the topic I want to address.
Speaker 6: First, you need to go open a different phone account
Speaker 6: for him, a T Mobile or AC and T or
Speaker 6: someplace else, because it's something.
Speaker 13: I think we're going to do now.
Speaker 6: You need to do that right now, and then let
Speaker 6: his account remain closed. And if they come after him,
Speaker 6: say let's say they try to him there he's on.
Speaker 6: First of all, he's not collectable, but you'll have at
Speaker 6: least it. We'll have your dan court and you'll explain, Hey,
Speaker 6: there's we didn't order.
Speaker 3: It'll never come to that because we're going to reach
Speaker 3: out to the angel Susanne. How long do they generally
Speaker 3: take it for us?
Speaker 16: That's pretty quick.
Speaker 5: I just need Brenda to email me some stuff. So Kelly,
Speaker 5: if you can give her my email and we can
Speaker 5: get that gun.
Speaker 3: Brenda, get it right out and I expect to call
Speaker 3: back saying thank you. Suzanne got it.
Speaker 14: Definitely, Well, I'll see you in person.
Speaker 8: I'll thank your I worked there, So.
Speaker 3: Where do you work?
Speaker 5: I told you that I worked at k Away.
Speaker 3: Oh that's why I was going to say. Your voice
Speaker 3: sounds familiar. It's Brenda start from Kaway News. Excellent, Brenda,
Speaker 3: we got your back, We got you handled all.
Speaker 14: Right, Thank you, and I will send Suzanne or Kelly
Speaker 14: all the information.
Speaker 3: Excellent. Hold on, hold on, Kelly, You'll tell you where
Speaker 3: to send it. Three oh three seven one three A
Speaker 3: two five five Craig, Gary, h Hey, what happened Kelly?
Speaker 3: What happened with this bum? What happened with this Randolph Heinz.
Speaker 3: Did we get in touch with him?
Speaker 17: Well, yes and no. If you could actually have a
Speaker 17: conversation with the connection on his cell phone was not wonderful. Okay,
Speaker 17: So I was only about to communicate every maybe second sentence. Yeah,
Speaker 17: but as soon as I mentioned her name, he hung
Speaker 17: up on me.
Speaker 3: So he hung up on you. What number did you
Speaker 3: call it? Was it Randolph? Do we know that? Yes?
Speaker 13: What not?
Speaker 3: Randolph hinz Hines? Uh huh yeah, correct. I assume he's
Speaker 3: not part of the catchup company since he's rippen people
Speaker 3: off for fifteen hundred bucks.
Speaker 17: Leave him a message now, he just has a service
Speaker 17: that kind of takes.
Speaker 3: That's fine. What is it?
Speaker 5: Answer?
Speaker 3: Okay, it's two two nine two two nine two eight
Speaker 3: eight two eight eight zero nine one three zero nine
Speaker 3: one three. Folks, give this guy a call. Ask him.
Speaker 3: Be nice. We always say this, she gotta be nice.
Speaker 3: That's how we get things done. Go hey, you know
Speaker 3: Tammy right, the lady you owe fifteen hundred dollars too,
Speaker 3: that has a judgment on your ass for the last
Speaker 3: two years. Do you remember her? Apparently you do, because
Speaker 3: you hung up on us when we called. So here's
Speaker 3: what I want you to do. Be nice YouTubers, be
Speaker 3: nice listeners, be nice, and I don't care when you
Speaker 3: call him. And we do this as a public service.
Speaker 3: You know that this is public service. We want Randolph
Speaker 3: Hines to understand that his name is getting out there
Speaker 3: as someone that lost in court, has a judgment against him,
Speaker 3: but doesn't want to pay the money. Two two nine
Speaker 3: two eight eight zero nine one three. Tell him you
Speaker 3: heard about it on the radio. Two two nine two
Speaker 3: eight eight zero nine one three. I would appreciate that, Tammy.
Speaker 3: I want you to follow up. I'm gonna have Deputy
Speaker 3: d reach out to you and help you with the
Speaker 3: interrogatories and some other stuff. Okay, okay, and then we're
Speaker 3: going to try to get this guy. We'll see if
Speaker 3: he comes on the air with us and try to
Speaker 3: get you paid. It's a bunch of bso I appreciate
Speaker 3: you calling you got it.
Speaker 10: Yes, sir, Like I say, I pay him ten thousand dollars,
Speaker 10: I only want fifteen on the bike.
Speaker 3: I get it. I think you're being fair. As he
Speaker 3: gets go ahead, d what county are you in?
Speaker 13: Yeah?
Speaker 3: What county I'm in.
Speaker 9: I'm in Doughty County.
Speaker 3: Okay, I'll take a look at their procedures. Excellent, and
Speaker 3: hold all right, we're gonna get back to here with
Speaker 3: what we figure out off air, and hopefully we can
Speaker 3: get this guy with all our listeners all over calling
Speaker 3: them up. Maybe he'll decide to come on, Randolph, this
Speaker 3: one's for you. Listen man, we just want to get
Speaker 3: her paid. You had your day in court, you lost.
Speaker 3: It's time to pay the piper.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 16: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation in comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one.
Speaker 3: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 3: All right, three oh three seven one three eight two
Speaker 3: five five. By the way, Joe Keiano joins us, we're
Speaker 3: going to be talking to him about retirement. Him and
Speaker 3: I do a show on Sundays. It's on Sundays, right,
Speaker 3: We pre recorded, but it's on Sundays and we'll record
Speaker 3: him throughout the week and we do that every weekend.
Speaker 3: And it's very important. If you've been thinking about retirement,
Speaker 3: getting closer to it, or if you just started thinking
Speaker 3: about it. You got to diversify. There's lots of ways
Speaker 3: to do that, and we're going to take a kind
Speaker 3: of a deep dive into that. But what do we
Speaker 3: got cooking here? I'm going to go to Craig he's
Speaker 3: been holding the longest, it looks like, and then Gary
Speaker 3: hold tight. We're going to get an attorney on to
Speaker 3: look at that will. That one with Gary was crazy.
Speaker 3: In fact, I think I was doing the show when
Speaker 3: he called out last week and he basically couldn't figure
Speaker 3: out he thought he was in the will. His dad
Speaker 3: told him he was in the will. He thought he
Speaker 3: was getting half of the house and some cash, and
Speaker 3: Suzanne actually found the will. What ultimately happened was Gary's
Speaker 3: dad passed all the money went to step mom. Step
Speaker 3: Mom basically did not follow the wishes of Gary's father
Speaker 3: and gave everything to her kids and filed the will.
Speaker 3: We found this out because Suzanne found the will that
Speaker 3: it was filed by the county. Wherever. Where was that, Susanne?
Speaker 13: Uh?
Speaker 5: That was a shoot Mark? I forget the state.
Speaker 3: Now, Yeah, it was like an Illinois or wherever it was,
Speaker 3: But the bottom line was he got ast out of
Speaker 3: the will altogether. But he's got where was it? Ohio,
Speaker 3: He's got some follow up questions. I want to get
Speaker 3: one of our attorneys on. That's what's cool about this show.
Speaker 3: We have so many people that help us out at
Speaker 3: referrals dot com. But meantime, Craig, what's going on with
Speaker 3: this autobody shop?
Speaker 13: Hey? Mark, how are you?
Speaker 3: I'm doing good Man, how are you? Craig?
Speaker 13: I'm doing great. So listen, you know, I have a
Speaker 13: classic in Bentley, and you know I've been. It's nineteen
Speaker 13: ninety nine. I taken it too unbody shop and you know,
Speaker 13: the car broke down again, so I took it to
Speaker 13: this other body shop and in the process I alerted
Speaker 13: the Bureau of Auto Repair.
Speaker 3: The Bureau of Auto Repair. Let's stop right there. Please
Speaker 3: explain to me what the Bureau of Auto Repair is.
Speaker 13: Well, the Bureau of Auto Repair is.
Speaker 3: And by the way, that's not a classic. If it's
Speaker 3: a ninety nine, that's not thirty two years old.
Speaker 13: But keep going, okay, Well, well, it says in the
Speaker 13: book twenty years it becomes a classic. So that's for
Speaker 13: Bentley in nineteen ninety nine and parts are you know,
Speaker 13: pretty hard to get. I mean you can get the
Speaker 13: parts through Bentley.
Speaker 3: You know, this is amazing, people, this is really amazing.
Speaker 3: There is boy talk about learning something every day. There
Speaker 3: actually is a government website bar dot CA. So it
Speaker 3: looks like it's out of California, but it's the Bureau
Speaker 3: of Automotive Repair. I swear to god, I've never heard
Speaker 3: of this in my entire life, but it is. It
Speaker 3: is called the Bureau of Auto Repair. I think it's
Speaker 3: got to do with California only. So why did you
Speaker 3: contact this place in California?
Speaker 13: Well because of the fact that I felt that, you know,
Speaker 13: both auto repair shops were taking advantage of it.
Speaker 3: How were they taking advantage of you? Let's go right
Speaker 3: to that one quick question.
Speaker 7: You said that after you took it to the first
Speaker 7: body shop, it broke down. What does a body shop
Speaker 7: have to do with the working of a car? I
Speaker 7: don't understand that.
Speaker 13: Well, no, it's not a body shop. It's an auto
Speaker 13: repair shop.
Speaker 3: You said, a body shop. Who was the first one
Speaker 3: you took it to.
Speaker 13: Craig, I took it to an auto repair.
Speaker 3: What was it called?
Speaker 13: What is it? Rose Royce Auto repair, And.
Speaker 3: What are you in California?
Speaker 18: Bro?
Speaker 13: Yes, I'm in California.
Speaker 3: Okay, I'm sorry. Now this is all starting to make
Speaker 3: a little more sense. So you brought it there first,
Speaker 3: and what happened?
Speaker 13: Okay? And so he repaired the car. I drove the
Speaker 13: car maybe thirty days and it broke down.
Speaker 3: And hey, Craig, what did he do to the car?
Speaker 13: Though?
Speaker 3: I get he repaired it? What did you What were
Speaker 3: the symptoms when you brought it in?
Speaker 13: Well, it was it was overheating.
Speaker 3: Got it? Well, what did he charge you for, like
Speaker 3: a radiate or what?
Speaker 13: Yeah, it was ten thousand dollars worth of work.
Speaker 3: Holy Moly's yeah, so I paid.
Speaker 13: Ten thousand dollars worth of work, you know. So the
Speaker 13: first thing was that he just you know, never got
Speaker 13: anything approved, kept the car for a long time.
Speaker 3: And hey, Craig, you're young. I'm still kind of missing you.
Speaker 3: You brought it in for overheating. What did they do
Speaker 3: for ten thousand dollars?
Speaker 13: They put in a new radiator?
Speaker 8: Okay, and.
Speaker 13: They I believe I don't have.
Speaker 3: Maybe some hoses just stuff like that exactly. But it
Speaker 3: was truly ten grand, which is possible. I don't know.
Speaker 3: Anything about your car. But my god, it's a Bentley.
Speaker 3: So what happened? Thirty days later, you're driving it and
Speaker 3: it overheats again.
Speaker 13: It does the same, exact same.
Speaker 3: So you bring it back and what did they say?
Speaker 13: I don't bring it back. I don't bring it back.
Speaker 13: The guy won't touch it. We're arguing, why why won't?
Speaker 3: Well, okay, so hold on it overheats. Thirty days later.
Speaker 3: I've got to understand things before I can help you.
Speaker 3: Thirty days later, it overheats. So you call him up
Speaker 3: and say it overheated. I want to bring it back,
Speaker 3: and he tells you to pound sand What happened?
Speaker 13: Yeah? And so then I take it to another place, right, yeah?
Speaker 13: And so I leave the car.
Speaker 19: This is in.
Speaker 13: January, you no, February of twenty twenty four.
Speaker 3: Okay, So you bring it to the second place. What happens?
Speaker 13: I called the bill of auto repair to have them
Speaker 13: come and inspect it. Did they they? Yes, they come
Speaker 13: out and they inspect it and so they, you know,
Speaker 13: they say, the car is you know, the heater is broken.
Speaker 13: The guy the first guy didn't write and I wasn't
Speaker 13: really you know.
Speaker 3: I'm pretty I'm sorry to interrupt you. I'm still pretty
Speaker 3: amazed by this, This Bureau of Automotive Repair. Generally, when
Speaker 3: I think of California, I go, jeez, the waste money
Speaker 3: on all kinds of stuff. This actually sounds pretty interesting.
Speaker 3: If you have a problem with the shop in California,
Speaker 3: they literally will send someone out to give you assistance.
Speaker 3: I mean, I'm reading it right on their own website.
Speaker 3: This is something I actually like. You know, we copy
Speaker 3: all your emissions crap. Well when it existed. It doesn't
Speaker 3: exist anymore. But I don't know why Colorado didn't actually
Speaker 3: copy this cap CAAP program, because this is really a
Speaker 3: good thing. But you brought it there. What did CAP
Speaker 3: say when they sent someone out to look at it?
Speaker 13: So they agreed with the second you know place that
Speaker 13: you know that there was a radiator and then the
Speaker 13: malfunction of the radiator, which the guy didn't replace the radiator,
Speaker 13: and so the first guy, I didn't pay attention to
Speaker 13: what the estimate was and he wrote just some whatever
Speaker 13: on the estimate, but it was clearly the radiator broke.
Speaker 13: He didn't replace the radiator. He patched it up and
Speaker 13: did some kind of work.
Speaker 3: So maybe he rotted it. I don't know. What he did.
Speaker 3: But he fixed the radiator because it did last thirty days.
Speaker 13: It's thirty days.
Speaker 3: So then what happened? What did CAP say? What did
Speaker 3: they do? How do they enforce it? Think of that question?
Speaker 3: And I've got more for you, but I got to
Speaker 3: take this break, So hang tight, but I do want
Speaker 3: to get kind of towards the end. You got a
Speaker 3: problem with the second shop? Should we be calling the
Speaker 3: first shop? How can we help you? Hold tight?
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Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 3: All right three oh three seven one three eight two
Speaker 3: five to five jan If you're still listening with that
Speaker 3: boat sail, I want you to call back. We can
Speaker 3: always reach out to you I want to help you
Speaker 3: with that. Okay, I realize you've been holding a long time,
Speaker 3: but I do want to talk to you about that now.
Speaker 3: I want to get back to uh Craig. So Craig,
Speaker 3: let's get back to this man. You had a radiator done,
Speaker 3: you had it repaired at Shop one, You spend ten
Speaker 3: thousand dollars. You got a pretty expensive car, you had problems.
Speaker 3: You decided to get it checked out at a second location,
Speaker 3: or a second automotive repair place. And sure enough, they
Speaker 3: basically said the repair wasn't done properly. Is that right?
Speaker 13: Exactly?
Speaker 3: So what happens from there?
Speaker 13: Let's back up, let's back up, Mark, go ahead, I remember,
Speaker 13: so I gotta apologize you guys called me. It's still early.
Speaker 3: It's all right, go ahead.
Speaker 13: A bit of a brain FuG But so the name
Speaker 13: of the first shop was Independent Rolls Rice Dealership. I've
Speaker 13: been taking my car the Independent Rolls right ter the
Speaker 13: ship for years. I probably could have bought two cars.
Speaker 3: Hey, what is that in Los Angeles? Where is it?
Speaker 13: Yeah? That's in LA I got it right, yep? Okay,
Speaker 13: And so I probably spent over one hundred and something
Speaker 13: thousand dollars in auto repairs. I got it over the
Speaker 13: over the years with this guy Barry all right, and
Speaker 13: every time I take my car in, you know, it's
Speaker 13: something else pops up it like he rigs the car.
Speaker 13: I don't know what the heck, but you know it's
Speaker 13: a it's a I mean, I pretty take care of
Speaker 13: the carver.
Speaker 3: I get it. I get it.
Speaker 13: So I took it to the second place. This was
Speaker 13: in January, February of twenty twenty four.
Speaker 3: Yeah, I got you. And they said that they messed
Speaker 3: up on the radiator, and the State of California said
Speaker 3: that as well.
Speaker 13: Yeah so so so then now I leave the car
Speaker 13: at this guy's place, at this new autoshop. H they
Speaker 13: auto bodies, right, and I dropped.
Speaker 3: Off, what did you bring it there for?
Speaker 13: For the radiator? Because the radio the car was overheated.
Speaker 3: Okay, it's just odd you would bring it to a
Speaker 3: body shop, But I get it.
Speaker 13: Go ahead, No, it's not a body shop. It's not
Speaker 13: a body shop. It's an auto repair. They worked on
Speaker 13: European And you know what I'm saying.
Speaker 3: Yeah, what called what she called?
Speaker 13: It's h and a auto it's in still Mark got it,
Speaker 13: so so so listen to me. I'm and I'll talk
Speaker 13: to So I dropped it off there, you know, in January,
Speaker 13: and so I called the guy and uh, he doesn't
Speaker 13: answer the phone. He never returns my phone calls, you know.
Speaker 13: And so I asked him, you know, where, when is
Speaker 13: my car going to be ready? We're going on six
Speaker 13: months that the guy has the car? Got it right?
Speaker 13: So I go out on tour, come back. I call
Speaker 13: the guy, say, hey, let's I want to pay you
Speaker 13: upfront for the body repair or the you know what
Speaker 13: I mean, the work that you're going to do, and
Speaker 13: so that it would get maybe this will get fixed faster. Okay.
Speaker 13: The guy says, no, I don't want to take the money.
Speaker 13: I ordered the parts and the parts haven't gotten.
Speaker 3: Here, right, but it's been six months.
Speaker 13: Six months, So the guy lies to me, right, he
Speaker 13: doesn't order the parts. I have another car there. He
Speaker 13: takes it apart.
Speaker 3: Where the hell's this car?
Speaker 8: Now?
Speaker 13: Man?
Speaker 3: Where is it? Tell me it's still there? Where is it?
Speaker 13: No, So one of the cars is still there, okay.
Speaker 13: Because in the intern I had to rent a car
Speaker 13: because I didn't have another car. So I rented a
Speaker 13: car to drive, which I'm paying, you know, with insurance
Speaker 13: the car itself is I rented a Tesla and so
Speaker 13: that's seven hundreds and then another eight hundred on top
Speaker 13: of that from the rental car place for the keep.
Speaker 3: But my god, Craig, keep going with this. I mean,
Speaker 3: where are we at now they have your car? Did
Speaker 3: they ever fix the car with the radiator? Is that fixed?
Speaker 13: So the car gets fixed right, yes?
Speaker 3: After thank god?
Speaker 13: Year after him having a year?
Speaker 3: Yeah?
Speaker 13: Right, yes? So so then when the well the.
Speaker 3: Other way to look at that, though, is after you
Speaker 3: allowed him to have it a year.
Speaker 13: Well, he had the car for a year because he
Speaker 13: had to take it apart. I got it right, okay,
Speaker 13: it's in his shop. And so he tells me that
Speaker 13: he can't find the parts. So the next day I
Speaker 13: called Bentley and they said, oh, yeah, we have the parts, right.
Speaker 3: So he was bsing you.
Speaker 13: So I'm like, you know, because he's telling me he
Speaker 13: does he couldn't.
Speaker 3: Okay, But Craig, you did get the car back, right.
Speaker 13: No, I have got in the car back yet.
Speaker 3: How much does he want for you to come get
Speaker 3: it because it's ready?
Speaker 13: He wants thirteen thousand okay.
Speaker 3: And you have a problem with that, is that where
Speaker 3: we're going.
Speaker 20: Yeah, I have a problem with how much do you think?
Speaker 3: How much do you think you should be paying for
Speaker 3: this repair that took a year?
Speaker 13: It's not even that I think that he needs to
Speaker 13: reimburse me for the rental car.
Speaker 3: How much is the rental car?
Speaker 13: I mean I'm paying sixteen seventeen hundred dollars a month
Speaker 13: with you?
Speaker 7: All right?
Speaker 3: Hold on, that's the music, it's the top. You got
Speaker 3: to hold on there, Craig, I see where he's coming.
Speaker 3: My god, though, man, talk about telling this story. Holy moly,
Speaker 3: I want you to pick up Kelly and figure out
Speaker 3: what H and A Auto's actual addresses and what their
Speaker 3: phone number is. Everybody holds tight. We got a lot
Speaker 3: of cook in a net. I promise we'll get to
Speaker 3: you and Gary. Hold on, go with a sure thing.
Speaker 12: Denver's Best rufer excel grouping dot com. You don't pay
Speaker 12: a cent until you're content. Time for an insurance check
Speaker 12: up free, no obligation. In comparison, call Compass Insurance paying
Speaker 12: too much your coverage at dozens of insurance companies. Find
Speaker 12: out now three all three seven to seven to one.
Speaker 3: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 3: Yeah, ripped.
Speaker 13: News, you don't have.
Speaker 12: Come.
Speaker 4: Run in as as we can.
Speaker 13: Shooter's gonna help come man.
Speaker 4: This is the Troubleshooter Show Now, Tom Martinez, welcome my
Speaker 4: friends to the only show of his camera.
Speaker 3: Here to south problems, answer your questions, take complaints. We're
Speaker 3: here to go after the bad guys. You've been ripped
Speaker 3: off for taking advantage of We want to know about it.
Speaker 3: We've got a list of experts on referral lists dot
Speaker 3: com that help us day in and day out. In fact,
Speaker 3: one of them, Jochiano's with us. We're going to be
Speaker 3: talking a little bit about retirement as we go on
Speaker 3: throughout the show. I got one line open three oh
Speaker 3: three seven, one, three eight, two five five or three
Speaker 3: oh three Martino. By the way, that number works on
Speaker 3: and off the air. I do need to do this
Speaker 3: real quick. Then we're going to go back to Craig.
Speaker 3: Craig basically had a car worked on. It was in
Speaker 3: a shop for over a year and he wants the
Speaker 3: shop to reimburse him I do want to ask you
Speaker 3: one quick question, Craig, and we're trying to get them
Speaker 3: on in the background. But Craig, let me ask you this.
Speaker 3: You said you wanted them to reimburse you for the
Speaker 3: rental car. Do you also not want to pay them
Speaker 3: for the repairs?
Speaker 13: Well, so that's the deal. I have a cashier's check
Speaker 13: to pay for the repairs.
Speaker 3: Yeah, right, yeah, and thirteen grand right.
Speaker 13: Yeah, I'm gonna take that, take them to small claims court.
Speaker 13: It's I mean, small claims is like ten twelve thousand dollars.
Speaker 13: I think, yeah, schedule, you know what I'm saying. So
Speaker 13: the thing is, I don't want to pay him, you
Speaker 13: know what I mean, and then get a judgment against him,
Speaker 13: and then him not pay me for the judgment.
Speaker 3: Yeah, I got you. Hold On, did Kelly get the
Speaker 3: shops information?
Speaker 18: Yeah?
Speaker 13: She got the shop?
Speaker 3: All right? Hold on, Kelly want to I want to
Speaker 3: see if he can come on and we can help
Speaker 3: you negotiate this. But I'll be honest, man, I don't
Speaker 3: think you would win in court. But maybe I'm missing something.
Speaker 3: He did lie about the parts, according to you, but
Speaker 3: you also left it there. You could have went and
Speaker 3: picked it up and brought it somewhere else. But I
Speaker 3: would like to talk to him, but I've got to
Speaker 3: take this because we have one of our attorney experts up,
Speaker 3: Dan McKenzie. So, Dan, let me bring you up real quick.
Speaker 3: Let me let me kind of catch you up on this.
Speaker 3: It's pretty crazy, Dan. So Gary calls up. Last week
Speaker 3: his father had him in the will. Okay, you follow
Speaker 3: me so far?
Speaker 13: Yep.
Speaker 3: His father dies and everything goes to the step mother.
Speaker 3: Stepmother died recently of this year. If I recall, let
Speaker 3: me bring him up real quick, Gary, when did your
Speaker 3: stepmother die? Yeah? So she dies in February. Dan, And
Speaker 3: basically they kind of quit answering the phone, don't talk
Speaker 3: to him. He wants to know are they selling the house?
Speaker 3: Do I get the house? He wants to know what's
Speaker 3: going on with the will. Well, Suzanne started digging around
Speaker 3: and found that the will was actually filed. Where was
Speaker 3: it again, Idaho? I believe it was Ohio in Ohio,
Speaker 3: So she found it online where it was filed with
Speaker 3: whatever county there, Dan, and she pulled up the will
Speaker 3: actually sent it to you. So basically, here's here's what
Speaker 3: he could figure out. Sure enough, everything went to the
Speaker 3: stepmother when he died. Then she changed the will altogether,
Speaker 3: and basically when she died, gave everything to her own daughters.
Speaker 3: They were her daughters, right, Gary?
Speaker 13: Oh yeah?
Speaker 3: And then Gary got ast out one hundred percent. So
Speaker 3: he asked some follow up questions. But Dan, do you
Speaker 3: kind of understand what's going on?
Speaker 13: Yeah?
Speaker 3: So go ahead, what are the follow up questions? Gary?
Speaker 3: Because to me, it seems pretty cut and dry. You
Speaker 3: got ast out.
Speaker 8: Yeah, it seems pretty cut and right to me.
Speaker 13: Dan.
Speaker 8: So I contacted my attorney in Aufio about this, and
Speaker 8: he said I had the ability to contest the will
Speaker 8: if I can prove that I was included of the
Speaker 8: beneficiary in her previous will. But she didn't have a will.
Speaker 8: So that's what causes me to not think I can
Speaker 8: contest it.
Speaker 3: And the other Well, hold on, Gary, I I want
Speaker 3: to understand that. Dan, If you understood that, explain it
Speaker 3: to me. Are they saying that her will there might
Speaker 3: have been a previous one, not the current one, and
Speaker 3: if he was a beneficiary that he might have you know,
Speaker 3: something going on. I mean, what did you make out
Speaker 3: of that?
Speaker 21: Well, he would at least have standing to challenge it.
Speaker 13: Right.
Speaker 21: You know, when you're a step kid, you don't really
Speaker 21: have any interest in the estate. But if there was
Speaker 21: a previous will saying what he had in interest, then
Speaker 21: if he can knock this current one out that does
Speaker 21: not have him, then we go back to the previous
Speaker 21: one and he's in that one.
Speaker 3: So interesting, But that doesn't mean that the newer one
Speaker 3: doesn't override the older one.
Speaker 21: Right, Oh, the new one overrides it. But was it
Speaker 21: the product? Like, did the kids pressure her to change?
Speaker 13: It? Got him?
Speaker 3: It gives him standing to get involved in front of
Speaker 3: a judge.
Speaker 21: Yeah, he's got to prove the case, but at least
Speaker 21: he is standing to do it.
Speaker 3: Interesting, keep going, Gary.
Speaker 8: Yeah, you know, I'm thinking that I probably may not win.
Speaker 8: That Is there a way that I could contact much
Speaker 8: brother who's the executor on the will, and somebody could
Speaker 8: speak to him about trying to amend that will? So
Speaker 8: I'm still included, and Dan, I'm only included in seventeen
Speaker 8: percent of these How can you possibly wait?
Speaker 3: Wait, Gary, I don't even understand you're saying, can you
Speaker 3: amend a dead person's will?
Speaker 13: That's my question?
Speaker 3: Well, I guess that's a question, Dan. I mean, if
Speaker 3: that if that was possible, that seems like the entire
Speaker 3: point of a will would make no sense.
Speaker 21: Right, Yeah, I mean the parties. You know, again I'm
Speaker 21: in Colorado. This is Ohio, so it might be different there.
Speaker 21: I mean, the parties of course can agree. They could
Speaker 21: agree to split what they got with you, or they
Speaker 21: might be able to agree to some sort of you know,
Speaker 21: obviously they got they've got the stuff, and if they
Speaker 21: agree to give it to you, they can do that.
Speaker 3: But that's not amending. But hold on, Dan, that's not
Speaker 3: amending the will. That's them being nice.
Speaker 18: Correct.
Speaker 8: Yeah, okay, yeah, yeah, that's direction I would go. If
Speaker 8: there's an ability to at least speak speak to the executor, well,
Speaker 8: it would have.
Speaker 3: Wait a second though, but Dan, please correct me if
Speaker 3: I'm wrong. It would have nothing to do with the executor.
Speaker 3: It would have to do with the people that got
Speaker 3: everything deciding to give you some of it.
Speaker 21: Yeah, he's one of them. I think he got the executor.
Speaker 21: It's also the person got.
Speaker 8: The moment, it looks like.
Speaker 21: But yeah, any one of them could choose to give
Speaker 21: share with Gary.
Speaker 3: You should call up and ask him. I mean, that
Speaker 3: is a good path to take. Go, Hey, why'd you
Speaker 3: guys ace me out. That was my dad's stuff. You know,
Speaker 3: this really sucks.
Speaker 21: Uh.
Speaker 8: Yeah, I don't know if I'm the person to do
Speaker 8: because they were probably all complicit and locking me out
Speaker 8: of it anyway. So I was looking for maybe a
Speaker 8: mediator or a negotiator who could speak a little bit
Speaker 8: differently than I.
Speaker 3: Well, Dan can't practice law there, but Dan, let's pretend
Speaker 3: this was in Colorado. Is that something you would take
Speaker 3: on and say, Okay, you know what, I don't mind
Speaker 3: making that phone call and seeing if I can get
Speaker 3: somewhere with it. Or is that something that it just
Speaker 3: isn't done or what do you think?
Speaker 21: I mean, you can always ask, but they just have
Speaker 21: no legal obligation to do anything as far as I
Speaker 21: can tell. So I just don't know if having a mediator,
Speaker 21: I mean, like, well, you know, whatever mediation is to
Speaker 21: try and give you some certainty. Well, they already have certainty.
Speaker 21: I don't have to do I don't have to do anything.
Speaker 21: I just don't know if that really is going to
Speaker 21: get I think, you know, you try and make your
Speaker 21: best appeal as a human being, and you know, see
Speaker 21: if you can sweeten the thing up a little bit.
Speaker 21: But you know at the at the end of the day,
Speaker 21: I don't. I don't really see unless there was, like
Speaker 21: the attorney told you, if there was a previous will,
Speaker 21: and you do have a case it's back up or
Speaker 21: something when she signed this thing, and then maybe you
Speaker 21: got something there.
Speaker 8: I just don't know. If that, where would I go
Speaker 8: to find a previous will end as she might have had.
Speaker 3: Well, you do not file a will anywhere. I mean,
Speaker 3: it could be anywhere.
Speaker 21: I mean in Colorado. If you have a document purporting
Speaker 21: to be a well, you are supposed to hand it
Speaker 21: over the court like they did here. So even if
Speaker 21: there is a newer will, if there's an older will,
Speaker 21: you're supposed to lodge that one too, so that people
Speaker 21: can figure this kind of thing out. Frankly, but do
Speaker 21: you know, I mean, like I mean, I don't know.
Speaker 21: If you don't know want exists, that's can be a
Speaker 21: challenging thing to do.
Speaker 3: I guess you should probably hire literally hire an attorney
Speaker 3: out there if you really want to start digging into this.
Speaker 3: But to me, it sounds like if that's the newest will,
Speaker 3: even if you get standing in front of the court
Speaker 3: and these folks don't want to give you anything, you're
Speaker 3: going to end up not getting anything. But that's just
Speaker 3: a personal opinion.
Speaker 8: Yeah, no, that's the way it looks to me as well.
Speaker 3: It really sucks too, Gary. I find it crazy they
Speaker 3: aced you out of your dad's stuff. But you know,
Speaker 3: people are people.
Speaker 21: It happens all the time. I mean, we get step
Speaker 21: kids in here all the time. We're in the situation.
Speaker 3: Yeah, it's crazy, Gary, I put him on hold. By
Speaker 3: the way, Dan McKenzie one of our legal experts. If
Speaker 3: you do need a will or a trust, maybe you
Speaker 3: did get divorced, maybe you have a mixed family. Now
Speaker 3: everything changes. If you haven't updated the will, maybe it's
Speaker 3: time for a trust. Your kids are older, maybe you're
Speaker 3: a high net worth person and you need some help
Speaker 3: with asset protection. This is what Dan does and he's
Speaker 3: the best at it. Give him a call.
Speaker 8: Dan.
Speaker 3: You do a lot of stuff flat rate too. You'll
Speaker 3: talk to people, you'll tell them, look, it looks like
Speaker 3: you just need a simple will right now where you
Speaker 3: need a trust, and you'll tell him how much that's
Speaker 3: going to be, and you basically create the plan for him.
Speaker 8: Correct.
Speaker 3: I love what you do. Dan. I appreciate you coming
Speaker 3: on your wealth of information. When we have questions like that,
Speaker 3: you can reach Dan McKenzie at eight three three COEO
Speaker 3: Plans eight three three co Plans. Now, listen, we got
Speaker 3: to take a quick break. We've got Alec. Alec is
Speaker 3: the owner of H and A Autocraft and basically H
Speaker 3: and A. Our caller said his vehicle for a year,
Speaker 3: and now he wants Aleck or H and A to
Speaker 3: pay for the rental. He says that Aleck lied about
Speaker 3: not being able to get to part because when he
Speaker 3: called up Rolls, Royce or Bentley, whatever kind of car
Speaker 3: it was, it was a pretty fancy car. He could
Speaker 3: find the part right away. And we love giving the
Speaker 3: other side of the story a chance to come on
Speaker 3: to Aleck. I appreciate you coming on. You're gonna be
Speaker 3: up right after this and we're gonna find out his
Speaker 3: side of the story. Everybody hanged tight.
Speaker 12: Go with a sure thing Denver's Best Roofer Excel roofing
Speaker 12: dot com.
Speaker 16: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three three seven seven
Speaker 12: to one.
Speaker 3: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three all three nine two zero
Speaker 12: sixteen twenty two.
Speaker 3: All right, three oh three seven one three eight two
Speaker 3: five five. We've got a lot cooking. What was the
Speaker 3: name of the caller they called on that? Uh h
Speaker 3: and A. I hate when things are taking off my screen.
Speaker 3: What was it, Craig, Greg, You're sure done?
Speaker 5: Mark?
Speaker 16: It was God?
Speaker 3: I knew this was it.
Speaker 5: Craig with a C.
Speaker 3: Keep stuff on my screen, Craig cr ai G. So
Speaker 3: I want to go to the owner, Alec of h
Speaker 3: and A Autocraft and Alec, first of all, thanks for
Speaker 3: coming on. How are you doing today?
Speaker 13: Good yourself?
Speaker 3: I'm doing very good.
Speaker 13: Man.
Speaker 3: Listen, we had a call from Craig, and I guess
Speaker 3: you're familiar with him. He didn't want to be on
Speaker 3: with you, so we're gonna call him back at a
Speaker 3: later time. But the bottom line is he's saying, you
Speaker 3: guys had a vehicle and it seemed like it was
Speaker 3: a pretty exotic car. It was like a ninety nine
Speaker 3: Bentley and it had a problem with the radiator. A
Speaker 3: previous shop looked at it. I guess they attempted to
Speaker 3: fix it, and it lasted thirty days according to Craig,
Speaker 3: but then it broke. You guys ended up getting the
Speaker 3: vehicle and it took you a year to fix it. Meantime,
Speaker 3: he had to rent a car and he wants you
Speaker 3: guys to pay for the rental. And I guess he's
Speaker 3: also holding a check for thirteen thousand dollars to you know,
Speaker 3: pick up the car. So what's going on with tis
Speaker 3: shed some light on this, okay?
Speaker 22: So first of all, we were contacted by Craig. You
Speaker 22: reports to us by another mutual client of ours. It
Speaker 22: did tell me that his car spent some time at
Speaker 22: a shop. No one can figure out what's going on
Speaker 22: with They tried to fix it, but it's still having
Speaker 22: the same issue. So no, anytime you want, you can
Speaker 22: bring it by it we could take a look at it, see.
Speaker 13: What's going on.
Speaker 22: And he brought the car, followed by a Bureau of Investigation.
Speaker 22: So once I got the car, the car was already
Speaker 22: involved in the investigation.
Speaker 3: From hey, Alec, Alec, educate me a little. I am
Speaker 3: very naive when it comes to the state getting involved.
Speaker 3: What exactly is that? What is that department to I
Speaker 3: think it's called like CAP or something.
Speaker 22: The car is basically the Bureau of Automotive Repairs Fans
Speaker 22: for California. It basically protects the consumers against any repair facility.
Speaker 22: So basically, once you file a complain, your complaining could
Speaker 22: be anything, they hire an investigator they have, well they
Speaker 22: don't hire them, but they have their own investigators that
Speaker 22: basically investigate the issues the car had.
Speaker 3: That's incredible or was it fair?
Speaker 22: Was it not fair? And if there's anything unfair from
Speaker 22: the shop, then it gets flagged. And if it's anything
Speaker 22: major then essentially your our license gets revoked.
Speaker 3: That that's amazing. Let me ask you this. You know
Speaker 3: here in Colorado we copy a lot of stuff like
Speaker 3: your emissions, although thank god that's gone now. But I
Speaker 3: want to ask you this, what do you actually think
Speaker 3: of this CAP? Is it corrupt? Is it good for
Speaker 3: the consumer? I mean, what are your thoughts about it?
Speaker 3: And this has nothing to do with Craig, but what
Speaker 3: are your thoughts on this CAP program?
Speaker 22: I actually like it, to be honest with you. It's
Speaker 22: kind of helps consumers and repair facilities and situations like this.
Speaker 22: So I have no complaints about it. I'm happy it's there.
Speaker 22: It's also a guideline for a certain kind of feed
Speaker 22: that you can charge sports consumer. It's a certain kind of.
Speaker 3: Guideline or like storage or whatever.
Speaker 22: Yes, it also protects the repair facilities. Again, basically false
Speaker 22: claim in like this situation. So at no point the
Speaker 22: bar or the Bureau of Automotive states that got it.
Speaker 22: I'm responsible for the rental. That's one percent up to you.
Speaker 3: Yeah, that's that's very curious, and I'm glad you kind
Speaker 3: of jumped to that. I don't know why he would
Speaker 3: think you would be responsible for the rental. Now, the
Speaker 3: argument he makes is that you said you couldn't get
Speaker 3: the radiator or whatever part it was. I'm not quite
Speaker 3: sure what it was, but he found it instantly and
Speaker 3: he thinks you were kind of lying about it. Is
Speaker 3: why he thinks you're cupable or should pay some of that. Uh,
Speaker 3: I guess.
Speaker 22: Bit of a story.
Speaker 13: Sure.
Speaker 22: Once the car came in and I was obviously leaking
Speaker 22: coolant and he was overheating, I took it to get
Speaker 22: the car. We run a full diagnostic as much as
Speaker 22: we could.
Speaker 13: I called him. I let him know.
Speaker 22: Listen, I don't know what your other shop did, but
Speaker 22: have the things that you were charged for. I do
Speaker 22: not see them being marked on. So they had charged
Speaker 22: them for seals and gaskets, but none of those gaskets
Speaker 22: wore the issue.
Speaker 13: That the car had.
Speaker 3: Okay, so they sold them. They sold them stuff either
Speaker 3: that he didn't need. They might have thought he needed it.
Speaker 3: I don't know if it was done nefariously or not,
Speaker 3: but they sold him stuff that wasn't needed.
Speaker 22: That I'm not sure, because that's what I was trying
Speaker 22: to figure out.
Speaker 3: Yeah, because on the.
Speaker 22: Voids from the previous shop, it does not say why
Speaker 22: or what did they diagnosed what was.
Speaker 3: Wrong with it? By the way, why was it leaking?
Speaker 3: Cooling and overheating?
Speaker 22: So it was overheating mainly because the water pump wasn't
Speaker 22: able to circulate any water. And the second reason is,
Speaker 22: at one point, I'm pretty sure the tempers that got
Speaker 22: stuck close overload of pressure and because the radiator is
Speaker 22: partially plastic and aluminum. Yeah, the plastic, so it was
Speaker 22: just breaking water out.
Speaker 3: Yeah, I get it. So you you you basically fixed
Speaker 3: it for about thirteen thousand, Is that correct? That is correct,
Speaker 3: and he approved.
Speaker 8: All of that.
Speaker 22: Well, initially he followed the complaint that he didn't approve,
Speaker 22: but there is multiple emails him asking of the final invoice.
Speaker 13: Got it.
Speaker 22: Oh there's that?
Speaker 3: So CAP actually CAP actually got involved in this, and
Speaker 3: they do they make a ruling or what?
Speaker 13: What?
Speaker 3: What did their investigate? Fine that you did nothing wrong?
Speaker 22: Exactly?
Speaker 13: They closed the complaint, got it.
Speaker 22: They compacted him after they compacted me, and he says
Speaker 22: the car's been here here in a year, but actually
Speaker 22: the car has been ready for four months. And I
Speaker 22: have multiple text messages from him, got it, letting him know, Hey, listen,
Speaker 22: when do you want to come pick up the car?
Speaker 3: You know I'm going to tell him listen. I don't
Speaker 3: even know need to go any further on this. I
Speaker 3: love the fact you guys do have this CAP program.
Speaker 3: If they closed it, I I have no idea why
Speaker 3: he thinks you owe him for the rental, especially after
Speaker 3: telling me the vehicle was done four months ago. So
Speaker 3: we'll get him back on We'll tell him that if
Speaker 3: he does take you a small claims court, I would
Speaker 3: assume the judge or the magistrate's going to look at
Speaker 3: the CAP report when you bring it and probably rule
Speaker 3: in your favor that you don't owe him any kind
Speaker 3: of stories. And I don't know why. I don't know
Speaker 3: why he thinks. I don't care what state you're in.
Speaker 3: I don't know of any place where you drop your
Speaker 3: car off and they give you a rental car for free.
Speaker 3: I mean that would I just you never hear of that.
Speaker 3: If it's under warranty, companies can be nice and do it.
Speaker 13: No, that's actually a thing.
Speaker 22: We do provide rentals if you're going through insurance. And
Speaker 22: if you don't have rental and you're still going through
Speaker 22: insurance my shop, we provide loaners. We give you a
Speaker 22: free car to drive. Wow, that only applies when it's
Speaker 22: an insurance claim involved.
Speaker 13: Got it now?
Speaker 22: When he said he found the parts quickly, Yeah, that's right,
Speaker 22: he found the part. So we just also, I have
Speaker 22: proved conversation of this. I only have an account set
Speaker 22: up with Rosnock, Rose, Roys and Bentley. Yeah, this part
Speaker 22: is on back order. They do not make it anymore.
Speaker 22: This car was only produced in ninety eight.
Speaker 3: Where did he find it?
Speaker 22: He found basically custom radiator, all aluminum, custom radiator.
Speaker 13: Got it?
Speaker 22: I supposed to it's not plug and play. We had
Speaker 22: to modify bracket for it to sit properly. We had
Speaker 22: to modify.
Speaker 3: Is that what you ended up doing was using the
Speaker 3: one that he found, Yes, and you had to modify
Speaker 3: it to use it. Hey, man, Alex, I get it
Speaker 3: one hundred percent. I got you back on hold. I
Speaker 3: really do appreciate you coming on and we'll we'll catch
Speaker 3: up with him a little later in the hour. But
Speaker 3: I do I love when business has come on and
Speaker 3: at least shed light on the other side of the story.
Speaker 3: What do you guys think? I think he sounds pretty
Speaker 3: straight up, and even just talking to Craig, I was
Speaker 3: sitting there scratching my head, going, why wouldn't you just
Speaker 3: pick it up if you weren't happy with this? And
Speaker 3: Craig never offered the information. This was the part these
Speaker 3: guys had to modify.
Speaker 6: Yeah, I think you know what really struck me what
Speaker 6: this gentleman's call is that he said the car has
Speaker 6: been ready for months and months months.
Speaker 3: Yeah. Yeah, And it doesn't sound like Craig is being
Speaker 3: charged storage or anything. Nobody applied for a title to
Speaker 3: his car as a band. What were you going to say?
Speaker 5: I was just gonna say I thought Alex sound or
Speaker 5: Alex pardon me sounded legit and stand up and yeah.
Speaker 3: Well hopefully we can talk back. And I'd be curious
Speaker 3: if he does take him to court with the outcome
Speaker 3: is Jennifer, Sean Martin, Nnette, everybody hold tight, a lot
Speaker 3: coming up, Go.
Speaker 12: With a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 16: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation in
Speaker 12: comparison all Compass insurance paying too much your coverage at
Speaker 12: dozens of insurance companies find out now three oh three
Speaker 12: seven seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 3: All right, three O three seven one three A two
Speaker 3: five five. We've got a lot cooking, and n ie
Speaker 3: mean a lot. I do want to talk to Joe
Speaker 3: Keano real quick. Joe, you know we talk about retirement
Speaker 3: all the time. Stock markets up right now? Is it
Speaker 3: gonna stay up? What do you think?
Speaker 13: You know?
Speaker 3: What goes up? Must come down. I know it's crazy.
Speaker 3: I mean, you know right now the market and the
Speaker 3: economy is very volatile. Yes it is. We're looking for
Speaker 3: is safety is his mic on. I think we got
Speaker 3: to start over there. Joe, go ahead, Joe, No, no, no,
Speaker 3: that's fine. You know I have a stock market. It
Speaker 3: goes up in the coast.
Speaker 13: You know.
Speaker 3: The economy's crazy. It is crazy, you know. So people
Speaker 3: need Every time they say tear safety, every every time
Speaker 3: they say teris, the stock market drops. Absolutely. We have
Speaker 3: no control.
Speaker 23: I think people are finally understanding that they want to
Speaker 23: have control of their money. Yeah, and they want to
Speaker 23: have control of their future, control of their retirement basically,
Speaker 23: so they don't see people don't want to lose money.
Speaker 13: Mark.
Speaker 3: But what's really nice about some of the products you sell,
Speaker 3: some of the annuities you sell. The growth on them
Speaker 3: is way more than I ever thought. If people get
Speaker 3: into these, and people like Doc get into them right
Speaker 3: as they retire, maybe they sell their house or downside
Speaker 3: and they get into it. But a lot of people
Speaker 3: might buy an annuity like around my age, in their
Speaker 3: fifties and they don't realize we did one. The other day.
Speaker 3: We were punching numbers for somebody for the other show,
Speaker 3: and it was a million dollar a million dollar annuity
Speaker 3: at the age of fifty, and by the time they
Speaker 3: were seventy, they had close to a half a million
Speaker 3: dollars a year coming in till the day they died
Speaker 3: every year exactly. Yeah, within within two I think it
Speaker 3: was within two and a half years, they made back
Speaker 3: their initial part. Listen to this. I'm not kidding it.
Speaker 3: I'm not kidding over over, I think it was four
Speaker 3: hundred and fifty thousand dollars a year till the day
Speaker 3: they died. Then, Dmitri, if they couldn't cook for themselves
Speaker 3: or dress for themselves, it doubles. They'd be looking at
Speaker 3: nine hundred thousand dollars a year for that payout. Now, granted,
Speaker 3: that's a million dollars at the age of fifty and
Speaker 3: at the age of maybe it was seventy doins I
Speaker 3: think it was seventy or I forget what, ay five,
Speaker 3: but it was four hundred and fifty thousand dollars a
Speaker 3: year till the day they died. D that was it.
Speaker 6: That's really I mean, that's really fascinating. I can't imagine
Speaker 6: what insurance company would take a risk like that.
Speaker 23: Well, they're not taking a risk, Dmitry. You know what
Speaker 23: they're doing is they're investing them money themselves. Sure, but
Speaker 23: so you're not attached to nowached to I yeah, so
Speaker 23: Cinal's companies they have longevity credits. So it's going to
Speaker 23: hurt to explain. But I mean when people live long
Speaker 23: they win. Yeah, okay, so the people that actually die,
Speaker 23: the people that are living longer, they get longevity credits.
Speaker 3: So they're able to afford to give out the money.
Speaker 3: Well like mine is with AIG, which is not going away, right, okay, right,
Speaker 3: I mean these things are pretty much guaranteeing. In fact,
Speaker 3: the one and here's the other thing to meetri the
Speaker 3: part we didn't say about that that million dollars, we
Speaker 3: should run that again. Maybe it was at age forty.
Speaker 3: I don't it was either at forty or fifty. Did that?
Speaker 3: So he's coming in, will be a next hour. So
Speaker 3: but here's the interesting part. The minute you buy that,
Speaker 3: it's not worth a million anymore. It's worth one million,
Speaker 3: one hundred and fifty thousand, because you get that one
Speaker 3: hundred and fifty thousand dollars bonus instantly, they want the
Speaker 3: growth starts right there that day, and then when you
Speaker 3: pull the trigger, that's when you get that guaranteed money,
Speaker 3: and you also get that other benefit of long term care,
Speaker 3: which doubles it. So, so Joe, can this Can this
Speaker 3: annuity be used as collateral for a loan? So matures.
Speaker 6: So let's say a guy puts in a million dollars
Speaker 6: at age fifty, like right just described, and instead of
Speaker 6: losing any utility of this money, could he then use
Speaker 6: it to purchase a house or take or withdraw cash
Speaker 6: from some kind of a loan against this annuity.
Speaker 3: Not a not a loan. They can take a withdrawal
Speaker 3: every year, they can put it back. They can put
Speaker 3: it back in if they want to roll. In the
Speaker 3: scenario we're talking about, they could take out a minimum
Speaker 3: minimum one hundred thousand dollars a year ten percent yeap
Speaker 3: up to ten percent without a penalty yep. And then
Speaker 3: if you die, because a lot of people are thinking
Speaker 3: of the old annuities, d let's say you die, Yeah,
Speaker 3: you had this annuity for twenty five years and you're
Speaker 3: thinking or retiring and going to that money and you croak. Yeah,
Speaker 3: the value of that account, the entire value, not just
Speaker 3: the initial amount, not just the principle. The entire value
Speaker 3: goes to whoever your beneficiary is. That's not like you're losing.
Speaker 3: As a matter of fact.
Speaker 23: You know, we had a client last week that wanted
Speaker 23: to get a loan, and she said, could you please
Speaker 23: send me the statements of my annuity?
Speaker 3: She had no idea, She had no idea.
Speaker 23: But the thing is though, she wanted to have proof
Speaker 23: that the annuity was growing so that the bank could
Speaker 23: give her the loan.
Speaker 3: Did she get it? She got it, yeah, I mean
Speaker 3: it's a fantastic.
Speaker 6: In the scenario you just described, this annuity was being
Speaker 6: used as collateral for a bank loan for a better bank.
Speaker 6: That's related to this abstraction, that is right, And what
Speaker 6: percentage of this annuity value is available in the form
Speaker 6: of a loan from an unrelated bank.
Speaker 3: So in your case, we just discussed a million dollars.
Speaker 23: So whatever the value of the annuity is, Yeah, after
Speaker 23: twenty thirty years, that million bucks is probably worth whatever
Speaker 23: five million or whatever it is.
Speaker 7: You know, we have to surrender value that you would
Speaker 7: use the surrender value, yeah, not the actual value. The
Speaker 7: surrender value is right, Yeah, so you have to take
Speaker 7: that into account exactly now.
Speaker 3: Listen, listen. We're going to be talking more about that
Speaker 3: in the hours to come. But any questions, anytime Joe's on,
Speaker 3: I always say this, any naysayers, it's simple as this.
Speaker 3: You call them up. You go to their website, my
Speaker 3: Moneymway dot com, their phone numbers there. I'll give it out.
Speaker 3: But call up, say I'm forty years old, I'm fifty
Speaker 3: years old. If I do a fifty thousand dollars annuity,
Speaker 3: what's my guaranteed money every month when I retire? Ask
Speaker 3: the question.
Speaker 12: Ask it.
Speaker 3: It's guaranteed. It can't go down, you can't lose it.
Speaker 3: And never put all your eggs in one basket. My god,
Speaker 3: I would never say that, but think about it. You're
Speaker 3: always going to have your mortgage payment, you're always going
Speaker 3: to have your rent payment, You're always going to have
Speaker 3: whatever you're doing the annuity for. It's guaranteed money you'll
Speaker 3: always have till the day you die. Now a net
Speaker 3: I promise you're coming up next Martin, Sean Jennifer year
Speaker 3: after that, everybody hold tight. This is the Troubleshooter Network.
Speaker 12: Go with a sure thing. Denver's Best roofer Excel roofing
Speaker 12: dot com. You don't pay a cent until you're contenth
Speaker 12: wait time for an insurance checkup free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 3: All right, three oh three seven one three eight two
Speaker 3: five five. We've got a lot cooking right now and
Speaker 3: net's been holding the longest to NET from North Carolina.
Speaker 3: What's going on?
Speaker 4: Yes, a lot.
Speaker 24: I get a direct deposit onto a depret card that
Speaker 24: was issued by the United States government. And every every
Speaker 24: few months there's a problem with the cars. Uh, I
Speaker 24: can't get the money off the card or they change
Speaker 24: the car. Don't let us know that they change the car.
Speaker 13: The car somewhere I supposed to be in the mill.
Speaker 3: Hell you now, what's the subsidy based on? Is it
Speaker 3: like snap?
Speaker 25: What is it?
Speaker 24: It's a No, it's a direct it's called direct Express.
Speaker 24: It's a government paid. Uh uh, there's a bank called
Speaker 24: Commerce Bank that controls direct Express.
Speaker 3: What what is the money for?
Speaker 13: Though?
Speaker 3: What is the money for?
Speaker 24: It's for people with disability. It's a type payments.
Speaker 3: Got it? So it's an asset for you? Is it SSD? I?
Speaker 3: What is it for?
Speaker 13: Yes, it's with me. It's just I'm disable. Got it?
Speaker 3: And how much was the last how much monthly do
Speaker 3: you receive on that.
Speaker 24: Nast six to seven?
Speaker 3: And when was the last time you didn't get nine
Speaker 3: sixty seven?
Speaker 13: The last time with June first?
Speaker 3: And what happened on June first?
Speaker 13: Well, with June first, I.
Speaker 24: Got it, But this month I was supposed to get
Speaker 24: it and I haven't gotten it.
Speaker 3: So it's just simply and I'm sorry because I don't
Speaker 3: know the exact dates we're talking about, but so I
Speaker 3: understand right now we're July second. When do you usually
Speaker 3: get it available on that debit card on the first
Speaker 3: of each month?
Speaker 13: It's the first of.
Speaker 24: Each month, unless the first falls on a week of
Speaker 24: holiday or a weekend.
Speaker 13: Got it?
Speaker 3: Then you get it the next available day.
Speaker 24: We get it, we get the last week day before.
Speaker 5: And has it been late in the past?
Speaker 3: And it Yeah, when's the last time it was late.
Speaker 22: Yeah, just a couple of months ago it was late.
Speaker 10: It was like.
Speaker 13: About six days late.
Speaker 3: So it was always shows.
Speaker 5: But it's late, which is causing a big financial burden
Speaker 5: to you.
Speaker 13: Yes, because I have to pay all these late charges. Oh,
Speaker 13: that's off.
Speaker 24: At one point if I could off for a couple
Speaker 24: of days and I had stay in the dark because
Speaker 24: it sucks.
Speaker 13: Oh it didn't come.
Speaker 3: That sucks. Let me ask you this when you do.
Speaker 3: Let's talk about the last time it was six days late.
Speaker 3: Did you ever communicate with somebody that told you why
Speaker 3: it was late? Or you just have no idea?
Speaker 26: Oh no, because you call and you don't get nobody
Speaker 26: on the phone automatically goes to to put your own
Speaker 26: home and all.
Speaker 22: You do is listen to this harbor music, if you
Speaker 22: can call it that.
Speaker 3: How old are you and me?
Speaker 13: I'm just turned six day years old? What? What?
Speaker 3: What is your disability?
Speaker 13: Oh? I have.
Speaker 26: It find of thesis, romatory authoriers, osteo authritis, osteoterrosis, Oh,
Speaker 26: kidney disease.
Speaker 3: Lord, that's enough. You don't you don't You're depressing me
Speaker 3: at this point. That's crazy.
Speaker 22: Yeah, I'm telling you and I have difficulty of walking, and.
Speaker 24: I had fast surgeon and surgeons and get rid of it.
Speaker 3: Let me ask you something that when you get in
Speaker 3: this bind, here's what I'm afraid of, trying to figure
Speaker 3: out how you always get this check on time. I
Speaker 3: don't think it's going to matter because I think in
Speaker 3: the future it's going to be late again. I don't
Speaker 3: care what anybody tells us. Uncle Sam can barely do
Speaker 3: anything when it comes to money, right, So let let
Speaker 3: me ask you this. When you start getting late fees,
Speaker 3: give me an idea of a late fee you have
Speaker 3: right now?
Speaker 24: Oh goodness, So on one like say, rant is fifteen
Speaker 24: dollars late late fee?
Speaker 3: And does that kick in?
Speaker 13: Oh? Oh? Each you think the rent you can you
Speaker 13: have into the fifth to pay your rent.
Speaker 3: To the fifth. So long as it comes in by
Speaker 3: the fifth, you can do it. But if not, it's
Speaker 3: going to cost you that fifteen bucks exactly. Now, do
Speaker 3: you owe more than one late payment or you're all
Speaker 3: caught up?
Speaker 8: Now?
Speaker 27: Right now?
Speaker 24: Well, two bills I have as of tomorrow.
Speaker 3: I have a late see and what are how much
Speaker 3: of the late fees? As of tomorrow?
Speaker 24: One is fifteen the other one is twenty five.
Speaker 3: And what's the twenty five dollars one.
Speaker 13: That's a medical that's a medical view.
Speaker 3: And what's the fifteen dollar one that that is the
Speaker 3: light view, the light bill, and then the rent bill
Speaker 3: is another fifteen after the fifth or six. Yes, and
Speaker 3: I see this is happening all the time. So yes,
Speaker 3: if you've got to be honest with me at this point.
Speaker 3: So if I was to pay, if I was to
Speaker 3: give you fifty dollars, would that solve the problem going forward?
Speaker 3: Forget about this month? And here's what I mean by that.
Speaker 3: If we pay those late bills now, then you would
Speaker 3: always have that fifty dollars going forward to where if
Speaker 3: your card was laid again, if that deposit onto your
Speaker 3: debit card was late again, you should always have that
Speaker 3: padding to go forward. Does that make sense? Hold on
Speaker 3: a second? Three oh three seven, one, three eight, two,
Speaker 3: five to five, Martin, Jennifer, Shawn, you guys, hold on.
Speaker 3: I promise you're up next right here on the Troubleshooter Show.
Speaker 3: We got a lot cooking. Everybody, bear with us. I
Speaker 3: promised we'll get to these calls. Any questions you have,
Speaker 3: help it troubleshooter dot com.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until your content
Speaker 12: time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three all
Speaker 12: three nine two zero sixteen twenty two.
Speaker 13: Rip tough.
Speaker 7: News.
Speaker 12: So you don't have.
Speaker 21: Come run anxious as fast as we can show Shooter's
Speaker 21: gonna help.
Speaker 15: Come man, this is.
Speaker 4: The Troubleshooter Show. No Tom Martinez, Welcome.
Speaker 3: Welcome to the only show of it's kind. We're here
Speaker 3: to solve problems, answer questions, take complaints, try to make
Speaker 3: your life a little bit better. You find yourself in
Speaker 3: a bind. We've got people at referral list dot com
Speaker 3: include attorneys, contractors, you pretty much name it, professionals, stores
Speaker 3: that are here to help you. We love what we do.
Speaker 3: We've recovered over three hundred million dollars in cash, merchandise
Speaker 3: exchanges refunds directly due to this show over the years.
Speaker 3: Three oh three Martinos a phone number. Make sure you
Speaker 3: tell your friends, your family if they need help. We
Speaker 3: want to hear from them, three oh three Martino and
Speaker 3: that number works on or off the air. You can
Speaker 3: also email us at any time at help at troubleshooter
Speaker 3: dot com. Now we were talking to a Net last hour.
Speaker 3: I'm going to bring her back up and we're going
Speaker 3: to finish up with her real quick, and we're gonna
Speaker 3: move on to Jennifer. She's got a problem with the
Speaker 3: four deal dealership in Pueblo. And then Sean has an
Speaker 3: issue with Neo Orthodonics. We used to actually do advertising
Speaker 3: for Neo, like I want to say, ten years ago,
Speaker 3: maybe even longer. And then Martin's got a problem with
Speaker 3: Appliance Factory Outlet. We get that call quite a bit.
Speaker 3: It seems to be a little less than it used
Speaker 3: to be. But I have definitely had the Appliance Factory
Speaker 3: Outlet call before and it's usually about their warranty sucks.
Speaker 3: We're gonna dig into that. But a Net, here's the
Speaker 3: bottom line, and let me just recap. And that's got
Speaker 3: a problem. She's on SSDI. She's got every ailment you
Speaker 3: can imagine, And basically, she's supposed to get about nine
Speaker 3: hundred dollars to one thousand dollars on the first of
Speaker 3: every month through SSDI. They basically load up her debit card.
Speaker 3: A lot of times it doesn't happen a couple months ago,
Speaker 3: it didn't happen till the fifth or six. And what
Speaker 3: that does is that creates three late fees, two fifteen
Speaker 3: dollars late fees and a twenty five dollars late fee
Speaker 3: right in net correct. So here's what we're gonna do.
Speaker 3: We're gonna put Deputy Doc on it. He's gonna call
Speaker 3: you up off air, and we're gonna he's gonna call
Speaker 3: up each of those three places, the electric company, the
Speaker 3: apartment complex, as well as the medical bill collection people,
Speaker 3: and we're gonna to try to get them to move
Speaker 3: the do dates. And we're pretty good at getting this done.
Speaker 3: Doc's really good at this. Moved to say the fifteenth.
Speaker 3: That way, if it does come in late, it's not
Speaker 3: gonna create these extra charges for you. But we're also
Speaker 3: gonna send you fifty five dollars because we're not gonna
Speaker 3: have time to move these right now. And a lot
Speaker 3: of these late fees kicking tomorrow. So how do we
Speaker 3: get you fifty five bucks? What's the easiest way to
Speaker 3: do that?
Speaker 13: By mail or.
Speaker 24: Use that if you're in my cash at me, they
Speaker 24: have to do it to my son.
Speaker 3: You know what I'm gonna do. I'm gonna have Suzanne
Speaker 3: figure that part out. Suzanne, you can get on that.
Speaker 3: So you hold on in that. We're gonna get you
Speaker 3: the fifty five bucks, so you don't go that into
Speaker 3: the hole. And then Deputy Doc's gonna call you up
Speaker 3: later on and he's gonna call up each of these
Speaker 3: places and try to get it moved, because that's gonna
Speaker 3: be a lot easier than trying to get Uncle Sam
Speaker 3: to be on time. So, hey, we appreciate you call
Speaker 3: and tell your friends and stuff.
Speaker 8: Got it all right?
Speaker 13: Thank you so much.
Speaker 3: You're welcome. Hold on, We've got to get some more
Speaker 3: information from you. Uh three oh three seven one three
Speaker 3: eight two five five will have one line open in
Speaker 3: a few minutes. Jennifer, you've been holding the longest. What's
Speaker 3: going on?
Speaker 1: Hi, We have a problem with Alpine Ford in Pablo, Colorado.
Speaker 13: Got it?
Speaker 1: And I know you've had another caller in the past
Speaker 1: call about them and you were able to help them.
Speaker 3: We've probably had more than one, but that's cool. So
Speaker 3: what's going on? What happened?
Speaker 1: Well, I have adult children, they're very young, they're in
Speaker 1: their twenties. They went in Saturday, kind of started negotiating
Speaker 1: a deal, went back Monday morning.
Speaker 3: Hey wait, wait, wait a second, Jennifer, you're going a
Speaker 3: little too fast. Generally I try to speed people up.
Speaker 3: But were they buying a new car or used car?
Speaker 3: And who went in? Brother's sister, husband, wife? Who was it?
Speaker 1: It was my son Chase and his pregnant wife, Maddie
Speaker 1: got it, went in to purchase. It started with the
Speaker 1: used truck, but the mileage that was online for that
Speaker 1: truck was underestimated than the actual mileagell it was.
Speaker 3: I'm curious what did they advertise it as.
Speaker 1: A used pickup truck? And the mileage was off by
Speaker 1: about I think he said ten thousand miles on that
Speaker 1: one and a couple other ones the mileage were off.
Speaker 18: You know what I mean?
Speaker 3: That sounds like false advertising. You know, the dealer board
Speaker 3: doesn't take to that very nicely, and people might think
Speaker 3: I'm overreaching there, but I'm telling you something. When you
Speaker 3: lie to get people to come in the old bait
Speaker 3: and switch. You say, hey, i've got a vehicle that's
Speaker 3: got Let's take a Hondai for instance. It's been certified
Speaker 3: that would have one hundred thousand mile powertrain warranty. They
Speaker 3: advertise it as ninety five thousand, but you show up,
Speaker 3: it's got one hundred and five. There's no warranty, and
Speaker 3: they try to put you into something else. I think
Speaker 3: that's some sneaky crap. But anyhow, Jennifer, So they show
Speaker 3: up on a Saturday, there showed a few different vehicles.
Speaker 3: Did they end up signing any paperwork? Did they buy anything?
Speaker 13: No?
Speaker 1: They actually went back on Monday with one of their
Speaker 1: trade in. They were trading in a Mazda's the X
Speaker 1: ninety that was about a year old that they were
Speaker 1: having issues with.
Speaker 3: What do you mean a year old?
Speaker 2: Don't you.
Speaker 1: Something with one of the computer parts on the engine
Speaker 1: and there one or two was almost step and it
Speaker 1: had already been back to the dealership multiple times.
Speaker 3: So wait a minute, Wait a minute.
Speaker 5: They had what year was this, Manzta twenty twenty four.
Speaker 3: So they had a twenty twenty four Mazda they were
Speaker 3: going to trade in possibly on another used vehicle, No,
Speaker 3: on a.
Speaker 1: Brand They landed on a brand new twenty twenty four
Speaker 1: supposedly brand new pickup Chuck that already had over one
Speaker 1: thousand miles.
Speaker 3: Okay, so they show up. That's fine. So they show
Speaker 3: up and they have the trade in.
Speaker 1: What happens, Well, they trade in one. They have a camper.
Speaker 1: It's a twenty eighteen Montana Keystone. It's a big ol'
Speaker 1: honking camper. Right, So they sold their pickup truck and
Speaker 1: they were like, we'll just keep the camper. And then
Speaker 1: they decided they wanted to get rid of the camper.
Speaker 1: But nobody owns a pickup truck big enough to get
Speaker 1: the camper down to be looked at.
Speaker 3: Who's going to look at it? Where are they going
Speaker 3: to sell it? Where was alpine Ford going to offer
Speaker 3: money for it?
Speaker 1: Well, they were trying every dealership but Alpine Ford. We
Speaker 1: live out in Pueblo, West, and I don't know if
Speaker 1: you've ever been down here. There's not very many car
Speaker 1: dealerships in Pueblo or Canyon City. So they ended up
Speaker 1: at Alpine Ford. Other dealerships, it said, we can't give
Speaker 1: you a trade in, obviously without seeing the camper. Well,
Speaker 1: alpine Ford was more than happy to make a deal
Speaker 1: with my caves without seeing the camper.
Speaker 3: Okay, so how much did they how much did they
Speaker 3: offer for the camper?
Speaker 21: H Okay?
Speaker 1: I have all of their PaperWorks here, and oh lord,
Speaker 1: hold on, hold on, Jennifer, I gotta I just got
Speaker 1: to understand something.
Speaker 3: I'm going to have you send that to us. Sturn
Speaker 3: the break so I can look at it. But here's
Speaker 3: what I want to understand. They go back down Monday,
Speaker 3: and if I got this right, they made a deal
Speaker 3: to trade in a camper and trade in the twenty
Speaker 3: twenty four Mazda on a new vehicle from Alpine Ford.
Speaker 3: Is that at least correct? That's correct? But the trailer
Speaker 3: or the camper they couldn't get down there because they
Speaker 3: didn't have a truck big enough. But yet they still
Speaker 3: offered him X amount of money for the camper they did?
Speaker 3: And is all this in the paperwork? When I look
Speaker 3: at the paperwork, the paperwork says X amount for the camper,
Speaker 3: trade in X amount for the Mazda. Trade in.
Speaker 6: That part.
Speaker 1: I have not been able to actually locate where it's
Speaker 1: itemized Mazda.
Speaker 3: So what does it say on the well, I'm going
Speaker 3: to see the paperwork in a second. Hold On, I'm
Speaker 3: dying to figure out what these guys signed for in writing.
Speaker 3: That's what's gonna matter here. And then I assume and
Speaker 3: we're all gonna find out, including everybody listening, Jennifer, We're
Speaker 3: gonna find out, like, did they finally get to camper
Speaker 3: down there and now they don't want it? Are they
Speaker 3: renagging on the deal? I mean, I'm dying to know
Speaker 3: what's going on. Hold tight, and Sean Martin Candy, you
Speaker 3: guys are up after that.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 16: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three O three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 3: All right three ZHO three seven one three A two
Speaker 3: five five. By the way, This hour brought to you
Speaker 3: by Frank Duran, the real estate man. You want the
Speaker 3: best realtor out there. You want a guy that sells
Speaker 3: more homes in one month for more money than most
Speaker 3: realtors in the entire state of Colorado is selling a year.
Speaker 3: You call it, Frank, I am not kidding. He has
Speaker 3: saved us so much money when he negotiated the house
Speaker 3: we live in and when he sold our house in
Speaker 3: Castle Rock, he got more for our model than anybody
Speaker 3: else did at the time for the same exact model
Speaker 3: in Red Hawk that was a neighborhood. The guy's unbelievable.
Speaker 3: He is a negotiation machine, a negotiating machine. Check him
Speaker 3: out at Frank Durant Holmes dot com. I promise not
Speaker 3: one person in twenty years that we have sent to
Speaker 3: Frank has ever been upset. Everybody's happy. Everybody uses them
Speaker 3: multiple times. Frank Duranholmes dot com. And by the way,
Speaker 3: fix it twenty four to seven. Renee is who I
Speaker 3: was talking about free second opinions. Here's a perfect example.
Speaker 3: She emailed me. We got a quote on a new
Speaker 3: ac They said we had to do the furnace at
Speaker 3: the same time. It was like thirteen thousand is at
Speaker 3: a good price. Well, I don't know, nor do I know, Renee,
Speaker 3: whether you need the furnace and air conditioner if those
Speaker 3: can be fixed. But if you go to fixmihome dot com,
Speaker 3: they will come out and give you a free second
Speaker 3: opinion and a better price most likely if you do
Speaker 3: need it. Hopefully you don't need it. That's a lot
Speaker 3: of money to spend fix my home dot Com. Now
Speaker 3: we're gonna go back to Jennifer. To Jennifer, and this
Speaker 3: one's kind of crazy. Her son and his significant other,
Speaker 3: who happens to be pregnant, went to Alpine Ford in Pueblo,
Speaker 3: and basically the story goes like this. They're trading in
Speaker 3: a camper and at twenty twenty four Mazda on a
Speaker 3: new vehicle. And the reason they're getting rid of the
Speaker 3: Masita even though it's still under warranty. I guess they've
Speaker 3: had some problems with it. But I'm not going to
Speaker 3: come in here and start beating you up. But people
Speaker 3: in their twenties and their teens, one of the biggest
Speaker 3: problems they ever have, Jennifer is negative equity. They buy something,
Speaker 3: they pay too much for it, then they roll it
Speaker 3: into another vehicle. They still owe more, so they got
Speaker 3: to bump the price of the new vehicle two or
Speaker 3: three cars down the line. Here's what can happen, and
Speaker 3: it happens all the time. They get into an accident.
Speaker 3: I don't care if it's their fault or someone else
Speaker 3: hits them. Insurance gets involved. Insurance is only going to
Speaker 3: pay the actual value, not the negative equity. And the
Speaker 3: next thing you know, they have no vehicle, but they
Speaker 3: still owe ten thousand dollars on them. But I'm just
Speaker 3: telling you that for future reference, they should not be
Speaker 3: buying new cars and trading in fairly new cars. But
Speaker 3: that's not where we're at. So where are we at
Speaker 3: right now?
Speaker 1: Okay? Well, I just fairness to Mazda. There was only
Speaker 1: seven thousand miles left on the warranty. Chase was worried
Speaker 1: about the safety, so nothing against Mazda. They gave them
Speaker 1: rentals when they were working on it, so nothing against Tmasda,
Speaker 1: but safety reasons for his family. He doesn't want them
Speaker 1: breaking down. But back to Alpine, so they make the deal.
Speaker 1: The interest rate fluctuated. They were told four point nine.
Speaker 1: They get in there and sign paperwork and it was
Speaker 1: not four point nine, And I kind of questioned my son,
Speaker 1: but that's another story. He's like, Mom, we just needed
Speaker 1: to do this, so.
Speaker 3: Like whatever, okay, So what was the interest rate?
Speaker 1: Seven point seven?
Speaker 3: Well that's not it's honestly not horrible, so keep going.
Speaker 3: His credit must be somewhat decent. So what else?
Speaker 1: Okay? So then they give my son one of their
Speaker 1: used pickup tracks.
Speaker 3: Well, you said it had one thousand miles, I mean
Speaker 3: that doesn't necessarily mean it's used, right.
Speaker 1: Well, no, they gave him a whole nother pickup truck
Speaker 1: to use to go retrieve the camper.
Speaker 3: Oh, I got you.
Speaker 1: I hadn't seen it yet, but they saw pictures of it.
Speaker 1: And when they asked Chase the Maddie the quality of
Speaker 1: the camper, they said they have bought it about a
Speaker 1: year and a half ago. It was used they purchased.
Speaker 3: Well that's all right, I get it. So they lent
Speaker 3: them a truck to go get it so they could
Speaker 3: look at it. So did that happen right?
Speaker 1: Well, they already, Yeah, So we picked up the pickup truck,
Speaker 1: or we got the pickup truck and we went to
Speaker 1: get the camper. Because I went with them we took
Speaker 1: it back to the dealership and so I'm like, you don't,
Speaker 1: you don't need to talk to anybody. They like, no, Mom,
Speaker 1: the deal's already done, Like you have already sold all
Speaker 1: of this stuff side unseen. He's like yeah. I was like, okay,
Speaker 1: all right.
Speaker 3: So when he brought it back to the dealership, what
Speaker 3: did they say?
Speaker 1: They one guy went and looked at it, and he
Speaker 1: asked for the key and Chased It's like, it's on
Speaker 1: the peg board inside the camper and he's like, I
Speaker 1: can't find it. Chases like, I have is bare one.
Speaker 1: I'll bring it to you. While driving back to the home,
Speaker 1: they called and said, now, meanwhile, they still didn't have
Speaker 1: a key to the camper to go in, and I guess,
Speaker 1: turn on the camper. I'm not quite sure to look
Speaker 1: at it. They called Chase and Maddie and said, hey,
Speaker 1: we had a buyer come in and look at it,
Speaker 1: and they said they don't want to buy it because
Speaker 1: of a floor. And I'm like, honey, what what.
Speaker 13: Do you mean.
Speaker 1: They had a buyer and he changed his mind, and
Speaker 1: now they want to change Jennifer let me.
Speaker 3: I just got to speed this up a little bit here,
Speaker 3: here's what I'm interested in. I have not seen, by
Speaker 3: the way, I have not seen the paperwork. I really
Speaker 3: do want to see it. Can you tell me where
Speaker 3: they're at right now? Do they own a new truck?
Speaker 13: Yes? Or no?
Speaker 3: Or a new vehicle?
Speaker 1: Well, they they do have the pickup truck because they
Speaker 1: received an email saying they had forty eight hours to
Speaker 1: bring it back.
Speaker 3: Hold on, Jennifer, now a dealer, Jennifer, Jennifer, w hold
Speaker 3: one a second though, Is it the new one?
Speaker 2: Okay?
Speaker 3: Yes, Okay, so they do have the new pickup truck.
Speaker 3: The dealer doesn't want the camper. So how much does
Speaker 3: that change the deal? How many dollars?
Speaker 1: They did not say anything. They just demanded they bring
Speaker 1: back the pickup truck.
Speaker 2: Okay, they do.
Speaker 1: They give the kids their stuff back.
Speaker 3: Do they still have the Masda?
Speaker 13: I don't know.
Speaker 3: I would assume they still have the mastas So Alpine
Speaker 3: Ford is willing to completely undo the deal, right, and
Speaker 3: then what is the problem with that? If they want
Speaker 3: to undo the deal, if.
Speaker 1: They genuinely they're saying there's something wrong with the camper,
Speaker 1: but she's disclosed everything he knew with the camper.
Speaker 3: Yeah, I got to see that paperwork. I understand what
Speaker 3: you're saying. Now, you want to hold him to the contract,
Speaker 3: but you're assuming the contract was you know, the ink
Speaker 3: is dry and it's valid, right exactly. So here's what
Speaker 3: I need. I have got to see that paper work.
Speaker 3: When can you send that to me?
Speaker 1: I can I text you screenshots because I have to
Speaker 1: scan it all in.
Speaker 3: If they look good, you can. I gotta be able
Speaker 3: to read it. So let me put you on hold.
Speaker 3: I'm going to keep you on hold till I can
Speaker 3: look at those. So get them over. Yes, you can
Speaker 3: text screenshots Suzanne on your iPhone. Somehow it scans. I
Speaker 3: don't know how does that work?
Speaker 8: Well?
Speaker 5: I downloaded a scanner app.
Speaker 3: Okay, yeah, I'm not going to ever do that.
Speaker 5: Yeah, it converts it to a PDF, a JPG.
Speaker 3: Whatever, Jennifer. I gotta be able to read it to
Speaker 3: the bottom line. Now, who's been holding the longest year? Candy?
Speaker 3: And then after Candy, Sean will get with this Neo
Speaker 3: Orthodonics who we actually represented like ten or fifteen years ago.
Speaker 3: That'd be an interesting one. Candy, what's going on with?
Speaker 13: Oh?
Speaker 3: I'm sorry, Candy, I so apologize. I gotta hit Martin first,
Speaker 3: then I will hit you Martin, what is going on?
Speaker 20: Well, what happened is in April of twenty twenty four,
Speaker 20: bought a Ge Combo profile washer dryer.
Speaker 3: Hey, Dragon, can you boost him a little? Or Martin,
Speaker 3: if you're on Bluetooth, get off of it. But say
Speaker 3: it again. You bought what.
Speaker 20: I bought, a Ge Profile combo washing dryer.
Speaker 3: And you bought it from Appliance factory outlet.
Speaker 20: Yes, yes I did, and I got an extended warranty.
Speaker 20: So here's the situation. Last Wednesday, a week ago today,
Speaker 20: somebody came out and said, there is a pump went out.
Speaker 20: We will get it ordered for you and everything will
Speaker 20: be taken care of, and they scheduled to put the
Speaker 20: pump in today. Well, yesterday I get a call from
Speaker 20: them and say, we have the pump, but there's supposed
Speaker 20: to be a motherboard that they didn't send, so we
Speaker 20: don't know when we're going to get it, but we're
Speaker 20: hoping we get it Monday. Okay, this coming Monday.
Speaker 13: Got it?
Speaker 20: And I said, so I'm going to be two weeks
Speaker 20: without a washer and dryer.
Speaker 3: Well does that does the after does the actual warranty
Speaker 3: they give you forget about the extended Does it cover
Speaker 3: any kind of time frame in the paperwork? And then
Speaker 3: does the extended warranty cover anything?
Speaker 20: I do not know because I cannot find that paperwork,
Speaker 20: but I do have.
Speaker 3: It's gonna be a matter of contract. And let me
Speaker 3: tell you, I don't like Appliance Factory Outlet. I'm not
Speaker 3: going to get into why, but there was a period
Speaker 3: of time where we would get calls on these guys
Speaker 3: all the time. One of the people we met down
Speaker 3: there actually would get problems fixed like this, But they
Speaker 3: no longer worked there, and in my opinion, Appliance Factory
Speaker 3: Outlet just that they're not in the customer service.
Speaker 5: I can't remember.
Speaker 21: Now.
Speaker 5: I'm not on the show as much as you, but
Speaker 5: I can't remember the last call we got a complaint
Speaker 5: we got on Appliance Factory Outlety.
Speaker 3: I think we've gotten probably three this year. Maybe, Oh,
Speaker 3: I did not know that.
Speaker 5: Pardon me.
Speaker 3: Yeah, that's no big deal though, but it's gonna I'm
Speaker 3: down to the contract, Martin. Do we have an angel
Speaker 3: over there anymore?
Speaker 5: No, I don't know, but if we don't, I can
Speaker 5: land one.
Speaker 3: But to me, I mean, it just sounds like.
Speaker 5: It's going to be it's four more days.
Speaker 9: I mean, what do you do?
Speaker 3: Go to a laundry mat.
Speaker 5: I'm not trying to be insensitive, but to me, this
Speaker 5: is what it is.
Speaker 13: Mat.
Speaker 3: I just don't know what they're going.
Speaker 20: They willing to ask them.
Speaker 3: They're willing to fix everything, right.
Speaker 20: Martin, next day air?
Speaker 3: What's that They're willing to fix everything?
Speaker 22: There will.
Speaker 20: Weeks when you should have taken less than one. I
Speaker 20: asked them why they can't ship it next day air
Speaker 20: and they said, well, and if I wanted a call
Speaker 20: ge and make arrangements, I could do that.
Speaker 3: You see.
Speaker 5: To me, who happens mart this to I don't know, Yeah,
Speaker 5: I don't Martin.
Speaker 3: I somewhat agree with Suzanne on this. It's like it's
Speaker 3: four days. We have ones where the ice maker has
Speaker 3: gone out on LG appliances. It takes six months and
Speaker 3: there's just not much you're gonna do. I'll be honest, Martin,
Speaker 3: I think you got to, uh, you gotta just suck
Speaker 3: this one up. Buttercup, hold tight.
Speaker 12: Go with a sure thing Denver's best roofer excel roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Wait time for an insurance checkup free, no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: to seven to one help You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: all three nine two zero sixteen twenty two all.
Speaker 4: This is Denver's talkstation with Michael Brown in the morning
Speaker 4: and dan Keplis in the afternoon.
Speaker 27: Six thirty khow Denver. No impact traffic from the super
Speaker 27: storing car Wash Traffic Center.
Speaker 3: This report is sponsored by our American Stories.
Speaker 28: All right, not to bet on the freeways. So a
Speaker 28: little heavy here and there. We've had some construction zones.
Speaker 28: We're kind of slow on two seventies still, especially west
Speaker 28: heading up through Bosquaz. I twenty five has been congested
Speaker 28: coming in through downtown, as as well as two to
Speaker 28: five in from Parker and up out of the Tech Center.
Speaker 28: A little bit of slowing there too. Accidents Colfax and
Speaker 28: Spear downtown. Also one on Santa Fe just east of
Speaker 28: I twenty five, as well as Peak View and Yosemite.
Speaker 28: We're heading into the high country. We've got delays due
Speaker 28: to roadwork between Copper Mountain West up to Vale.
Speaker 3: Looks like several miles in there some pretty heavy jamming.
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Speaker 13: All right?
Speaker 3: Three out of three seven one, three, eight two five five.
Speaker 3: I did get that contract from the four dealer. We're
Speaker 3: going to get at her back up after the break.
Speaker 3: I'm gonna have Deputy d eyeball this. I'll tell you
Speaker 3: the first thing I saw. I want to tell you this.
Speaker 3: So let me pull this pack up. This drives me nuts. Okay,
Speaker 3: so service contract information. Remember Alpine Ford her kids in
Speaker 3: his twenties. I'm going to tell you the different things
Speaker 3: they sold them. Drives me nuts. Tyron wheel road hazard protection,
Speaker 3: alloy wheels, cosmetic repair, paintless, dent repair, windshield repair, key protection,
Speaker 3: total benefit, key protection. They sold them key protection. Do
Speaker 3: you hear what I just said, key Protection. I'm baffled
Speaker 3: why anybody would buy all this mop and glow when
Speaker 3: they buy a car. It's absolutely insane. But I want
Speaker 3: to see if this contract is said and done. I
Speaker 3: want to see if it's said and done, and then
Speaker 3: we're going to figure out why alpine Ford decided that
Speaker 3: they don't want to take the trade in. If if
Speaker 3: they agreed to take it, we'll find out. Now, who
Speaker 3: do I got up here?
Speaker 8: Next?
Speaker 7: One quick question? Go ahead with all that mop and
Speaker 7: glow that they sold them. Yeah, the swat thing is
Speaker 7: to undo the deal.
Speaker 3: Well I think so too.
Speaker 7: But the next time he buys a car, Yeah, he
Speaker 7: learned a little bit. I would undo that deal in
Speaker 7: a heartbeat.
Speaker 3: I probably would too, Doc, But I mean, let's see.
Speaker 3: I mean they don't want to undo it, so we'll
Speaker 3: see what's happenings. The buyers don't want to undo it
Speaker 3: for whatever reason. Hey, Deputy d we sent you that
Speaker 3: alpine Ford agreement. I'm trying to figure out is if
Speaker 3: the camper. I want to know if the agreement was
Speaker 3: signed by both parties, and was the camper on there
Speaker 3: with the dollar amount for the trade in. I don't
Speaker 3: know what they're doing with that, So see what you
Speaker 3: can find out about that. Sean you've been holding a while.
Speaker 3: By the way, we have two lines open. First time
Speaker 3: the entire show we've had any lines open. Three to
Speaker 3: h three Martino. You've been ripped off? Need help? Three
Speaker 3: zero three Martino, we have two lines open. Now, let's
Speaker 3: see here, Sean, Sean, what is going on? Neo Orthodonics.
Speaker 3: I forget the guy's name. Yeah, doctor Lawson, Yeah, doctor Lawson.
Speaker 16: Yeah.
Speaker 3: We advertised, we advertised for them probably I want to
Speaker 3: say ten years ago.
Speaker 33: It probably was because that's about well, I found him
Speaker 33: through you, through his Aurora Orthodonics and TMJ.
Speaker 3: That's right, give me some help.
Speaker 33: And then he'd come on the show a couple of
Speaker 33: times and he'd started Neo Office.
Speaker 3: Yeah, Neo was pretty interesting. Instead of doing what people
Speaker 3: would think of as like braces are a retainer, well
Speaker 3: I guess it kind of was a retainer, but they'd
Speaker 3: start people younger with the hopes they'd never have to
Speaker 3: go into braces, but still kind of straighten the teeth.
Speaker 3: But I'm not going to I don't want to go
Speaker 3: down that road. So what's going on?
Speaker 33: So we started my I finished my program with Aurora
Speaker 33: Orthodonics and TMJ, but I was still having like semiannual
Speaker 33: visits to make sure sure things were on track. And
Speaker 33: during that time, my daughter who is almost nine now
Speaker 33: I think we've been so about three years into the
Speaker 33: first level of MYO brace program. We paid our end
Speaker 33: of the contract and that was supposed to include all
Speaker 33: of our myobraces because they increased in size or strength
Speaker 33: or Yeah.
Speaker 3: How much did you pay?
Speaker 22: By the way, probably about thirty five hundred dollars?
Speaker 3: And what did they and what's the issue?
Speaker 14: Now?
Speaker 3: You paid thirty five hundred and.
Speaker 33: Now what We got an email in January saying they
Speaker 33: closed their offices.
Speaker 8: He just stopped working.
Speaker 33: He said, all of our files have been transferred to
Speaker 33: another orthodontics. Who was it, doctor Omart ohm Art?
Speaker 3: Did he sell the practice? Did he retire?
Speaker 13: What? What do you now know?
Speaker 33: I think he was having medical problems. Oh and he
Speaker 33: just closed it.
Speaker 3: Does he still with us?
Speaker 21: Yes?
Speaker 9: I believe so.
Speaker 33: One of his assistants is over at the new orthodontics practice.
Speaker 14: She said they had to.
Speaker 33: Transfer the files that they're required to. So Omart did
Speaker 33: not buy NEO uh, and he gave us a free
Speaker 33: consultation and then never called us back for so basically,
Speaker 33: you want.
Speaker 3: To care you paid for, but yet this guy's out
Speaker 3: of business.
Speaker 33: He's out of business. There's a Facebook group called neo
Speaker 33: Orthodonic broad I want my money back.
Speaker 22: I am not in the worst.
Speaker 33: I am like there are people who were in that.
Speaker 3: I don't know what you hey, doc, let me ask
Speaker 3: you something. When when a doctor goes out of business,
Speaker 3: I don't care if it's because they're sick, or they
Speaker 3: run out of money or whatever happens. What typically happens,
Speaker 3: isn't it just like any other corporation, someone can force
Speaker 3: them into bankruptcy. I guess.
Speaker 13: Well.
Speaker 7: The only thing is the records have to be capped
Speaker 7: for I know, in medical practice for seven years, in
Speaker 7: ob practices, believe it or not, for eighteen years because
Speaker 7: the kid becomes until the kids become an adult. But
Speaker 7: there's some I'm sure the dentists have a time frame
Speaker 7: for which they have to keep the rest.
Speaker 3: So the records are probably over it. Whoever you said
Speaker 3: he turned his practice over.
Speaker 9: Too, they might not be.
Speaker 33: They're looking, but apparently he didn't even inform the record company,
Speaker 33: and so some of our records may be completely lost.
Speaker 3: I don't know what to make of this, meaning I
Speaker 3: don't know what to do with it. I mean you
Speaker 3: could force them, I guess, into bankruptcy if he didn't
Speaker 3: go bankrupt. Do you know if they filed bankruptcy, did
Speaker 3: you ever get anything?
Speaker 33: I never got anything. It doesn't look like that's what
Speaker 33: he's done. It's there's on the Facebook page that says
Speaker 33: he might be an assisted living Now.
Speaker 3: Oh my god, what happened to him so quick? How
Speaker 3: do you go from practicing mark?
Speaker 10: Oh?
Speaker 3: I didn't think of that doc something something like that.
Speaker 3: We got to figure out what happened to him. But Sean,
Speaker 3: I don't know what we could possibly do to get
Speaker 3: him to cough up money. I don't think there's any
Speaker 3: legal way of doing it without forcing him, uh into
Speaker 3: some kind of bankrupt See.
Speaker 7: I looked there's a Facebook group they have called the
Speaker 7: Attorney General's office. They filed with the Licensing Board, you know, Dora. Sure,
Speaker 7: and really that's all they can do at this point,
Speaker 7: and let you know, because the Attorney General and DORA
Speaker 7: are going to follow up. I'm not sure what we
Speaker 7: can do as individuals if they've already contacted the two ages.
Speaker 3: Here's what i'd really and I would have suggested. Here's
Speaker 3: what I'd like to figure out, Doc, if you could
Speaker 3: figure this out, what happened to him, I'd like to
Speaker 3: know if he live. Forget about the money aspect that secondary.
Speaker 3: I would like to figure out what happened to him,
Speaker 3: because if he's not even alive, none of this matters.
Speaker 3: And I don't know. Didn't someone tell me they saw
Speaker 3: he's got a nice condo? Yeah?
Speaker 21: Mark the Facebook group.
Speaker 33: Somebody put a post on there that says, look at
Speaker 33: all the nice things he bought with our money that.
Speaker 21: We don't get back.
Speaker 3: How many people are on this group?
Speaker 33: Less than sixty, I think right.
Speaker 3: Now, all of a lot.
Speaker 6: Go ahead, d Yeah, you know, we had a very
Speaker 6: similar call just a few months ago when I was
Speaker 6: working over at Tom's home studio and I researched this
Speaker 6: matter for a few hours for NEO.
Speaker 3: Yeah, same thing, same guy, Yeah, same guy, And what
Speaker 3: do you find out?
Speaker 6: Well, they just vanished. And it's true what our caller says.
Speaker 6: One of the ladies that worked in his office not
Speaker 6: works at this other practice. But this other practice didn't
Speaker 6: buy this form of practice. They just got referred, their
Speaker 6: patients got referred. So yeah, just has no responsibility. They
Speaker 6: have no responsibility.
Speaker 3: But they might not. They might know what the hell
Speaker 3: happened to this guy.
Speaker 13: I did.
Speaker 6: I did uncover the doctor's home address and some of
Speaker 6: the regulatory filings that I found. And at the time,
Speaker 6: and this was, I want to say, in February, at
Speaker 6: the time, his condo was for sale.
Speaker 3: So is he living there? You don't know? Well, I
Speaker 3: have no idea. You saw it on Zulo And why
Speaker 3: do you think he's an assisted living Sean? Is that
Speaker 3: just a rumor going around the Facebook?
Speaker 14: Yeah.
Speaker 33: And then my dentist today, who's going to take over
Speaker 33: our orthodonics care for our daughter, thought that perhaps there
Speaker 33: was a gill ome Bar response to a COVID vaccination
Speaker 33: and he got very shaky. They told us he had
Speaker 33: a fall in the office.
Speaker 3: He was not Hey, hey, doc, she just made me.
Speaker 3: She just made me think of something like an attorney
Speaker 3: has to hold everybody's money in a trust account for
Speaker 3: like a retainer or for anything. Does a doctor have
Speaker 3: to have a trust account for each patient? I don't know,
Speaker 3: because we really, Hey, do me a favor, hold on,
Speaker 3: hold on, you know what, Let's get Marco bend and
Speaker 3: elly on. Marco might know the answer to that, because
Speaker 3: if this guy, I've got some questions for Marco. I
Speaker 3: want to find this out. Everybody hold tight, Donna, Candy, Jerry,
Speaker 3: you're up next, and Sean make sure we have your information.
Speaker 3: I don't know if I can get Marco, Bend and
Speaker 3: Elly on right now, but I want to talk to
Speaker 3: an attorney that's done medmal and some other stuff. And
Speaker 3: I'm curious if a doctor has to hold money in
Speaker 3: trust and if he doesn't, what happens. Is there a bond?
Speaker 3: Did you have to have a bond or something? Doc,
Speaker 3: I know you had to have insurance. Well, we had
Speaker 3: malpractice insurance. But the thing is, well, if someone prepaid
Speaker 3: for a berth, it just never happens.
Speaker 7: It was so rare.
Speaker 3: I guess it wasn't something we've been thought about all.
Speaker 3: I got a break.
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Speaker 2: Come runs as fast as we can.
Speaker 3: Show Shooter's gonna help.
Speaker 4: Come six is the Troubleshooter Show.
Speaker 3: No Tom Martinez, Welcome my friends to the only show
Speaker 3: this camera here to solve problems, answer questions, take complaints.
Speaker 3: We're here to make your life a little bit better.
Speaker 3: You've been ripped off, maybe a bad contractor. We've been
Speaker 3: getting a lot of landlords stuff too. Man, there's a
Speaker 3: lot of scumlords out there, to be quite honest. But
Speaker 3: if you have a problem, we have a list of people,
Speaker 3: including attorneys and good contractors and cement guys and landscapers
Speaker 3: and money guys, retirement experts like like Jordan Keano, who's
Speaker 3: in studio with me today. We're gonna be talking about
Speaker 3: that in between calls. But three oh three seven one,
Speaker 3: three eight, two five five. We got lines full right now.
Speaker 3: But remember this three oh three Martino works on and
Speaker 3: off the air. If you call it right now when
Speaker 3: lines are full, to'll go directly to voicemail. We'll turn around,
Speaker 3: we'll call you back. We'll help you out, whether we're
Speaker 3: on the air or not. We'll get you lined up
Speaker 3: and then help HLP at troubleshooter dot com. We're gonna
Speaker 3: have an update coming on a deal with UH Alpine
Speaker 3: four done there in Pueblo. Yeah, Alpine Ford in Pueblo.
Speaker 3: We're gonna get her lined back up and Kelly get
Speaker 3: her back on so we can do that up date.
Speaker 3: Dmitri went through the contract, but it's kind of interesting.
Speaker 3: Her kid went down there and was going to trade
Speaker 3: in a camper and a twenty twenty four MANSTA on
Speaker 3: a new vehicle, and when they saw the camper, they
Speaker 3: basically backed out. And I wanted to see the contract
Speaker 3: because according to the mother, they basically were offering him
Speaker 3: the money site on scene. So soon as we get
Speaker 3: her up, we're going to go ahead and get that
Speaker 3: update from Dmitri. He got the contract and looked at it.
Speaker 3: The other thing we're dealing with is Sean with Neo Orthodonics. Kelly,
Speaker 3: did we have any luck getting Marco Bendinelli our attorney
Speaker 3: or no? I have not heard back from him yet. Okay,
Speaker 3: let's do this. Let's get Sean's information soon as we
Speaker 3: can line her up, maybe tomorrow. Let's line up Marco
Speaker 3: and Sean, so we have that all set up. So Sean,
Speaker 3: give Kelly your info. We're going to get you going tomorrow.
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Speaker 3: Candy's been holding a while. Hey Candy, what's going on
Speaker 3: with Action Appliance?
Speaker 8: Well?
Speaker 15: I have called that because I heard some good virgins
Speaker 15: about them. So my refrigerator was making a really loud
Speaker 15: noise and it was born twice in my refrigerator. So
Speaker 15: they came out and the technician, I guess, was here
Speaker 15: a couple of hours.
Speaker 3: You know, these bastards accosted me years ago. I just
Speaker 3: pulled up there. They're in this little white building and Aurora.
Speaker 3: Are they out of Aurora? I went down there. This
Speaker 3: is years ago before COVID, and I was serving them
Speaker 3: for a caller. So I grabbed an old Amazon box.
Speaker 3: This is one of my tricks for the deputies. You
Speaker 3: grab an Amazon box. Everybody wants an Amazon package. And
Speaker 3: I'd had the paperwork the service inside the Amazon box.
Speaker 3: So they opened the door up. I walk in and
Speaker 3: I said, hey, you've been served, and I put the
Speaker 3: box down. This lady picks up the box and throws
Speaker 3: it at my head. Get the hell out of here.
Speaker 3: It was all live on the radio. I like this
Speaker 3: lady already shut up. It was all live too. It
Speaker 3: was a hundred percent, and of course, I you know,
Speaker 3: I yack, he did up. I was like, Tom, they're
Speaker 3: throwing off at me, they're hitting me, blah blah. I mean,
Speaker 3: these guys sucked. Really if it's the same ownership, I
Speaker 3: can't stand these guys. If they don't open the box.
Speaker 3: All they served, they were served. So what happened? Caddy?
Speaker 14: What what is your deal?
Speaker 15: Yesterday?
Speaker 13: Was horrible?
Speaker 15: So the guy came out and he said that it
Speaker 15: was a deep fast teamer mouth function and eapp what
Speaker 15: is it?
Speaker 3: What kind of what is it a refrigerator?
Speaker 15: What is it refrigerator?
Speaker 3: Okay, what brand?
Speaker 15: Samsung?
Speaker 3: And it's just out of warranty, so you called action? Okay.
Speaker 15: So came out and he spent two hours trying to
Speaker 15: get the eyes off of the plate that sits in
Speaker 15: the back of the infragerator with the motor.
Speaker 3: And everything's you mean just because it was so frozen yep, wow, okay,
Speaker 3: So he spent two hours doing that.
Speaker 15: Then what with my hair dryer? Nonetheless?
Speaker 3: Nice professional, keep going.
Speaker 15: Yeah, So he ordered a pause and they were like
Speaker 15: six hundred and thirty one dollars and I'm like, well.
Speaker 1: Okay, okay, I trust you.
Speaker 15: I heard, you know, okay, he put him in.
Speaker 3: I heard about the time you accosted Mark Major. Yes,
Speaker 3: keep going, and so put.
Speaker 15: Him in and I said, so this is gonna this
Speaker 15: is the problem, and I'm going to be good. And
Speaker 15: he said, oh yeah, he said this the last for
Speaker 15: two three years. I'm like, great, fantastic, thankful.
Speaker 3: And this is all last week, right five thirty It
Speaker 3: happened five thirty.
Speaker 20: Win Oh god, okay, a couple.
Speaker 3: Of months ago, let me yes, I said, broke. Where
Speaker 3: are we at a month ago? He came out, Yeah,
Speaker 3: I got you. Okay.
Speaker 15: So we put the parts in. A week and a
Speaker 15: half later, the same noise started and it started icing up.
Speaker 15: And I'm like, well, okay, maybe it's just cycling for.
Speaker 3: The something, or it could have been a bad part.
Speaker 3: It could have been anything.
Speaker 13: So what was it?
Speaker 15: So I called the office Agarion, and I said, the
Speaker 15: noise is still happening, and I have ice in my
Speaker 15: free refrigerator again, geez, well, we'll send a check out
Speaker 15: and have him checked. So he came out two days
Speaker 15: ago and said, and he couldn't get the back of
Speaker 15: the plate off of the refrigerator either, because it was
Speaker 15: so yeah, frozen. So he said, oh, well you need
Speaker 15: the sensors. You need two sensors, just causing the issues.
Speaker 15: And I said, so what you're saying is.
Speaker 3: The sensors, so in other words, you didn't need those
Speaker 3: other parts.
Speaker 15: That's what I'm thinking.
Speaker 3: So what did they say when you said that? So
Speaker 3: I need the censors? Why didn't you tell me that
Speaker 3: a week ago?
Speaker 15: And I asked her that and she said, well, it's
Speaker 15: just like a car. You take it in and maybe
Speaker 15: the next day something else is wrong with it.
Speaker 3: And I'm like, well, okay, you know what, it's possible
Speaker 3: that can happen, but it sounds kind of shady to me.
Speaker 15: So then what, oh, yeah, because the noise is back.
Speaker 3: How much are the sensors?
Speaker 15: I'm almost four hundred dollars?
Speaker 3: So what did you do? Did you get them?
Speaker 12: No?
Speaker 15: I called her again and I tried to explain to
Speaker 15: her the situation, and I said, you know, this just
Speaker 15: isn't acceptable, and now you want four hundred more dollars
Speaker 15: from me?
Speaker 3: What they say?
Speaker 15: And they said, well that's how much they cost and
Speaker 15: we'll learn for you. And I said, I don't think
Speaker 15: so I said I'm going to think about it, and
Speaker 15: I explained to her, how you know that?
Speaker 3: I think how many days afterwards did that sound start again?
Speaker 3: Candy week and a half, week and a half. Hold on,
Speaker 3: here's what I want, Kelly. Call these guys up action appliance.
Speaker 3: I swear to God, as soon as I saw that building,
Speaker 3: I started having PTSD. So do me a favor. Call
Speaker 3: them up. See if they'll come on the air. They're
Speaker 3: gonna probably hang up on you. I don't know. I mean,
Speaker 3: that was a long time ago, but let's see if
Speaker 3: we can't get them on the air. I find it
Speaker 3: awful strange. She spends six hundred bucks. Granted, other things
Speaker 3: can break. I get it, but my goodness, what are
Speaker 3: the chances?
Speaker 8: Right?
Speaker 3: What are the chances?
Speaker 14: Now?
Speaker 3: Jennifer, Jennifer's son went to Alpine Ford. We kind of
Speaker 3: already recapped it. So Jennifer, I'm going to let Dmitri
Speaker 3: somewhat take over here. He read through the contract. Dmitri,
Speaker 3: what did you find? Well, A couple of things jumped
Speaker 3: out at me. Mark.
Speaker 6: So Jennifer sent us at least five documents and I
Speaker 6: read them all. The important one is the sales contract itself,
Speaker 6: and there are a couple of things that struck me here.
Speaker 6: First of all, the camper is not mentioned on it.
Speaker 6: Under the trade in only the Mazda X ninety is listed.
Speaker 6: There's no mention of any camper. Okay, and the entire deal,
Speaker 6: you know, I've read down all the line items. There's
Speaker 6: there's a trade in value, there's an estimated payoff amount,
Speaker 6: all that stuff. It was like one of the previous paties,
Speaker 6: it was about seven percent seven something, so it wasn't outrageous.
Speaker 6: But the part that kind of seems obscene to me
Speaker 6: is there are three additional line items that were put
Speaker 6: on there. So there are total of two warranties. Now
Speaker 6: this is a brand new truck for reasons. So the
Speaker 6: two warranties had up to about sixty two hundred bucks,
Speaker 6: and there my gap insurance for twelve hundred bucks. So
Speaker 6: so I guess I have Are you saying there's like
Speaker 6: eight grand of crap? Yeah, I'm saying there's almost eight
Speaker 6: grand of crap.
Speaker 3: Eight grand of mopping glow they sold to your kid, Jennifer.
Speaker 6: So, Jennifer, if they're willing, if they're willing to undo
Speaker 6: this deal, run over.
Speaker 3: There they sold. Listen, Listen to what Dmitri's saying they
Speaker 3: bought eight grand worth of crap. They bought a brand
Speaker 3: new vehicle that has a warranty. What kind of vehicle
Speaker 3: is it's a twenty four four one fifty, so it's
Speaker 3: a three year, thirty six thousand mile bumper to bumper warranty.
Speaker 3: And then it might even have a powertrain. I don't know,
Speaker 3: but they sold them eight grand worth of extended warranties.
Speaker 3: They could buy that in three years if they still
Speaker 3: have the vehicle. There is no reason to buy eight
Speaker 3: grand worth of crap. Tell them to take the truck
Speaker 3: back and kiss the ground. These people walk on for
Speaker 3: being morons.
Speaker 6: Jennifer, what's the reason that you did not want to
Speaker 6: undo the deal? I never heard that part why. She
Speaker 6: probably didn't know the kids bought all that you Loaney.
Speaker 1: Yeah, I didn't know about everything. By like I said,
Speaker 1: my daughter's pregnant and it's just very stressful. They were
Speaker 1: having issues with dems that because it's new and the.
Speaker 3: Parts of yeah, get away, get away from these people
Speaker 3: and go to another dealership. Seriously, if they're willing to
Speaker 3: undo the deal without you losing anybody on it, that's
Speaker 3: a gift. How much was the vehicle.
Speaker 6: It was in the fifties, like little fifties that looks
Speaker 6: a fifty three. The vehicle itself was fifty three thousand
Speaker 6: and then eight grand and crap, almost a grand crap
Speaker 6: plus the service and handling fee of do.
Speaker 3: You want to know what they bought? I'm going to
Speaker 3: give you an idea what they bought for that eight grand?
Speaker 3: Do you have it up there? Do you have up
Speaker 3: like the rim protection and the windshield protection that most
Speaker 3: insurance companies offer for next to nothing, and the free
Speaker 3: key replacement that cost eight hundred dollars. So the gap
Speaker 3: insurance speaks for itself. Well, a lot of them are jumped.
Speaker 6: I'm sure it's we get a lot of complaints about gaps.
Speaker 6: But if the two warranties that were purchased, there's an
Speaker 6: extended warranty for only one hundred thousand miles, which gets
Speaker 6: which doesn't get her far beyond the original factor, right,
Speaker 6: and then there was approximately a twelve hundred dollars warranty
Speaker 6: for tires and windshield.
Speaker 3: Yeah, they're going to warranty. They're going to sell you
Speaker 3: roade hazard on tires that when you go to discount
Speaker 3: tire you get free flat repairs, and when you buy
Speaker 3: something there you get it for like twenty dollars. Jennifer,
Speaker 3: and listen, seriously, the camper was not a not a
Speaker 3: part of the deal. Yeah, there's no. In other words,
Speaker 3: if they want to vehicle back, there's nothing we can
Speaker 3: do to make them hold to it at this point.
Speaker 3: I mean, the fact they signed the contract is crazy.
Speaker 3: I does it actually say in the agreement that it
Speaker 3: is contingent on financing?
Speaker 1: Well, it was one portion that said that.
Speaker 12: I think.
Speaker 3: Yeah, if it says it's contingent on financing, they have
Speaker 3: every right in the world for it to ask for
Speaker 3: it back. But our real point to you is they
Speaker 3: screwed these kids so bad, in my opinion, with all
Speaker 3: this crap they sold them. I don't even know if
Speaker 3: that price is good on the vehicle, but let's say
Speaker 3: it is, and I don't know if the trade in
Speaker 3: is good. Here's what I want to do. I don't
Speaker 3: want to just tell her her kid got ripped off
Speaker 3: and bring it back, because that is what you need
Speaker 3: to do. But I want you to call over to
Speaker 3: a buddy of ours, a show friend jfr Cars. I
Speaker 3: want you to call over and tell them exactly what
Speaker 3: they want. They want whatever year f one p fifty
Speaker 3: that is, and tell them what there is for a
Speaker 3: trade in, and he's going to get you a better
Speaker 3: deal and not sell you any of that baloney. How's that?
Speaker 32: Oh?
Speaker 1: I would like that, thank you, and thank you for
Speaker 1: my kids. I mean they were here, they would be
Speaker 1: telling you the same thing.
Speaker 3: Yeah, tell them, don't buy that phony boloney. Do not
Speaker 3: buy all that crap when you're buying a brand new vehicle.
Speaker 3: There's no purpose in it. Don't buy it. And listen,
Speaker 3: every dealer out there, every financing guy is cringing right now.
Speaker 3: Let me tell you, these guys remind me a lot
Speaker 3: of them. I'm not going to say they're all crooked,
Speaker 3: but these financing guys, it starts with the salespeople out front.
Speaker 3: They used to drive around smoking cigarettes in the golf cart.
Speaker 3: And then by the time you get the financing that
Speaker 3: they're selling you stuff they make up in the back.
Speaker 3: I mean, really think about it. Key protection. I can
Speaker 3: go have a locksmith make a key for like eight
Speaker 3: dollars or a fob for one hundred in front of
Speaker 3: Sam's Club. They always have them. They want to charge
Speaker 3: eight hundred dollars for key protection. And I'll tell you
Speaker 3: we had one poor sap. You ready for this, Dmitri, Yes,
Speaker 3: we had one poor sap buy a Harley. I'm not
Speaker 3: going to say where because iHeart yelled at me. It
Speaker 3: was apparently a big national client, but I'll be honest,
Speaker 3: it was many years ago, and screw them. Here was
Speaker 3: the deal. This guy came back from across the world
Speaker 3: serving this country in the army. He had basically leave
Speaker 3: for two months, went out and bought a brand new Harley.
Speaker 3: A roadster. Is that what they're called? A roadster? Anybody's sportsters.
Speaker 3: It's a little one. It was a twelve thousand hardly
Speaker 3: I think it's a sportster. You know how much the
Speaker 3: total was after the mopp and Glow mind blowing on
Speaker 3: a twelve thousand dollars motor sign on a twelve thousand
Speaker 3: dollars hardly say? They probably loaded up to fifteen or
Speaker 3: sixteen twenty six thousand dollars. They sold a more Mopp
Speaker 3: and Glow. I told the guy, I said, you could
Speaker 3: have bought two bikes. No matter what broke, you would
Speaker 3: have a spare part. You could have bought two bikes.
Speaker 6: Well, in this case, I'm doing this deal would be awesome.
Speaker 6: And Jennifer, why does the dealer want to undo this deal?
Speaker 6: The financing tell her to run.
Speaker 3: They probably thought they could buy sell that camper for
Speaker 3: a little extra money on the down payments. My guest,
Speaker 3: but here's the deal. Give her JFRS information and I
Speaker 3: am running so far behind. But make sure she gets
Speaker 3: JFR and Rod's direct number, and someone send Rod an
Speaker 3: email and tell him to really hook these folks up.
Speaker 12: You go with a sure thing, Denver's Best roofer Excel
Speaker 12: Roofing dot com. You don't pay a cent until you're
Speaker 12: content than time for an insurance check up free, no obligation.
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Speaker 12: only customer when you choose Frank durand the real estate
Speaker 12: Man dot com to list your home with Remax Alliance
Speaker 12: three oh three nine two zero sixteen twenty two.
Speaker 13: All right, three O.
Speaker 3: Three seven one three eight two five five. By the way,
Speaker 3: this hour, my friends, if you don't listen to the show,
Speaker 3: by the way, on YouTube. You miss so much stuff
Speaker 3: I can't even tell you. But Jenness Total Exteriors. I
Speaker 3: really like Mark Mark Schamansky, great guy. I don't care
Speaker 3: if you need a deck. These guys can build a deck.
Speaker 3: Maybe you need a RepA, they can do it. They
Speaker 3: can do stucco siding. These guys have been out to
Speaker 3: our house. They did the exterior paint job five years ago.
Speaker 3: It still looks brand new. Last month they actually painted
Speaker 3: our entire inside. They can remodel a bathroom. This guy's
Speaker 3: got the best crews out there. Genesistotalexteriors dot Com, Genesis
Speaker 3: check them out. They're great, great, great people. Now where
Speaker 3: did we leave off? For all goodness sake, did not
Speaker 3: speak with you with Action Appliance? Oh Candy, my goodness?
Speaker 3: Of people that threw a box at me? So did
Speaker 3: we try to reach out Kelly to Action Appliance?
Speaker 17: Yes we did, and I talked with them, and I
Speaker 17: spoke with a very nice girl.
Speaker 3: I wonder if she's the one that threw things at me.
Speaker 3: I don't know about that.
Speaker 17: So the gentleman's name that we have to speak with
Speaker 17: is actually at lunch.
Speaker 3: Okay, So so he's going to call back I left
Speaker 3: a message.
Speaker 17: And she said that she'd pass it along, but interestingly enough,
Speaker 17: she would not disclose his last name.
Speaker 3: Yeah, well that's no big deal. But here's the deal.
Speaker 3: So we left a message. Kelly left a message, Candy.
Speaker 3: Let's give them the opportunity to get back to us
Speaker 3: and see if they're going to do the right thing
Speaker 3: on this, because in my opinion, I think they're screwing you. Now,
Speaker 3: that's just my opinion, that's it. And I'm basing that
Speaker 3: on the fact that you have the exact same problem
Speaker 3: seven days later or ten days later. And I'm also
Speaker 3: basing it on the fact that when I went there
Speaker 3: years ago, they were throwing stuff at me. So I'm
Speaker 3: basing it on two different things. Make sure we have
Speaker 3: Candy's information, Kelly, I want you to stay on top
Speaker 3: of it. What number did you leave the three ZHO
Speaker 3: three Martino.
Speaker 12: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 12: dot com.
Speaker 16: You don't pay a cent until your content.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies. Find out now three oh three seven
Speaker 12: to seven to one.
Speaker 3: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 16: All right, three oh three.
Speaker 3: Seven one three eight two five five Kevin cauk and
Speaker 3: share it an auto tech. Hey, Kevin, I got a caller.
Speaker 3: I'm gonna bring up Don. Hey, Don, do you have
Speaker 3: the GMC? Do you have one of these trucks?
Speaker 19: I have the twenty two versions.
Speaker 3: So he's telling me the six what is it?
Speaker 16: The six' Three, don six point Two, leader six.
Speaker 3: Point Two LEADER, gmc like all of, them they're having
Speaker 3: massive recalls on the. Engine do you know about, This? Kevin,
Speaker 3: yeah these.
Speaker 34: Are they're they're extending. Warranties they're doing a lot of different.
Speaker 3: Things what's going on with? Them what's the failure?
Speaker 34: Point uh, uh It's i've seen a couple of different,
Speaker 34: things BUT i know they're extending warranties upwards of ten.
Speaker 3: Years oh my, God Hey, don what is your specific?
Speaker 2: Question my specific question was, one can you can you
Speaker 2: guys create a webinar, slash you, know something for to
Speaker 2: display what we need to look out for going through this.
Speaker 19: Process SO i received my.
Speaker 13: Letter my.
Speaker 34: Notice, yeah what did the?
Speaker 3: Notice engine?
Speaker 19: Replacement, well engine replacement was one of the.
Speaker 3: Options, well why wouldn't you do?
Speaker 13: That? Don?
Speaker 19: Okay what what happens then to the value of the?
Speaker 3: Truck, WELL i, mean if it's got a brand new
Speaker 3: engine and yours is a twenty twenty two and it's
Speaker 3: a great engine FROM, GMC i would guess the value
Speaker 3: of the vehicle goes. Up, yeah, okay, yeah, Definitely Don like,
Speaker 3: Literally i'm not being, facetious, ERA i, Mean, kevin wouldn't you?
Speaker 34: Agree, Yeah and you can say you've already done the
Speaker 34: recall so that that buyer doesn't need to.
Speaker 8: Worry about the.
Speaker 3: Engine, yeah or you can just sleep tight knowing that
Speaker 3: your engine's not going to blow.
Speaker 13: Up.
Speaker 19: Okay the downside is THAT gm has not started producing
Speaker 19: the engines for all the trucks, yet got?
Speaker 13: It got?
Speaker 3: It, well there's not much you're going to do. THERE i,
Speaker 3: mean as soon as they start producing. Them the way
Speaker 3: you made it sound and the Way kevin's talking about,
Speaker 3: it oh my, GOD i, like how many vehicles are
Speaker 3: involved in this? Recall how many do you? Guys, KNOW i,
Speaker 3: mean are we talking you're.
Speaker 34: Thinking about five six hundred thousand.
Speaker 3: Vehicles oh my, god almost a half of more than
Speaker 3: half a million. Vehicles it's going to take them a
Speaker 3: little bit to make that many.
Speaker 34: Engines, yep they all go through, this total went through,
Speaker 34: it and they finally are starting to deliver motors or
Speaker 34: some of their recalls.
Speaker 16: Too so this just.
Speaker 3: HAPPENS i, mean it's just a design fly.
Speaker 34: OFF i, mean for sure an internal failure that they're
Speaker 34: saying from an outside's the worst or something that you,
Speaker 34: Know but, yeah the engines fail.
Speaker 3: Prematurely, yeah Don i'd get on the list and then
Speaker 3: just hope you don't have to suffer with any issues
Speaker 3: up until and if something does happen to years and
Speaker 3: they don't have an, ENGINE i would assume you can
Speaker 3: probably get a loaner vehicle or. Something, okay but, yeah many,
Speaker 3: Great i'm glad everybody out. There so you guys are,
Speaker 3: saying anybody with a six to TWO gmc does? That
Speaker 3: Does chevy do? A Does chevy trucks?
Speaker 34: Too it's in a few different vehicles and there's certain
Speaker 34: obviously certain years in bin numbers and everything. Else they
Speaker 34: don't all get. It but, yeah definitely look out For.
Speaker 3: Hey, mike what do you know about? This he's got
Speaker 3: to comment on this. Issue.
Speaker 18: Mark there are two very good YouTube channel that have
Speaker 18: covered this. Extensively one of them is Rain Man Raise
Speaker 18: repairs because he's A gm, fanboy and the other one
Speaker 18: Is Dave's. Autocenter they got a core in where the
Speaker 18: engine exploded after fourteen, Miles oh my.
Speaker 15: God and apparently.
Speaker 18: Apparently what they're doing is running a borscope into the
Speaker 18: motor to figure out if there's any. Damage if, not
Speaker 18: they change the oil viscosity to a ZERO w, forty
Speaker 18: which doubles the bill for your oil, change and extend
Speaker 18: your warranty and send you out the. Door but they
Speaker 18: expect to replace a million engines under this, recall and
Speaker 18: they have none and they do not have a, supplier
Speaker 18: so they don't know where they're going to come.
Speaker 3: From that is mind. Blowing, mike that's great. Info Don
Speaker 3: did you get those? Two go check out those.
Speaker 2: Youtubes, Okay so if they increase the viscosity of the,
Speaker 2: oils that is a temporary.
Speaker 3: Fix, no they're saying that would be a permanent. Fix
Speaker 3: but they're gonna extend your. Warranty to make you feel. Better, Correct, okay,
Speaker 3: YEAH i mean that would be a permanent. Fix that
Speaker 3: seems like a big scrip they should have. CAUGHT i
Speaker 3: mean one with fourteen miles on it is just mind. Blowing,
Speaker 3: Hey kevin calk AND i appreciate. It we'll see you,
Speaker 3: actually fourth Of July's. Friday but That's kevin cock And
Speaker 3: Sheridan Auto. Tech one of the best guys out, There
Speaker 3: shardan auto tech dot. Com, thanks got to break.
Speaker 13: All.
Speaker 3: Right three oh three seven one three eight two five
Speaker 3: Five Jordan, KEANO i want to talk about your. Product
Speaker 3: we talked to your dad in the second. Hour here's the, deal,
Speaker 3: MAN i love this. Annuity i'm just gonna tell everybody
Speaker 3: out there WHY i personally like. It the fifteen percent
Speaker 3: bonus if you buy an. Annuity did you crunch numbers
Speaker 3: For DEPUTY D, YEAH i.
Speaker 35: Did, that and as well as the example you asked.
Speaker 3: For, okay let's go to the EXAMPLE i asked. For
Speaker 3: so someone buys an annuity for two hundred and fifty, thousand,
Speaker 3: yep forty years. Old forty years. Old so someone at
Speaker 3: forty buys one for two hundred and fifty. Grand then
Speaker 3: they retire at what Age.
Speaker 35: Let's just say nowadays seventy sixty, eight somewhere in that.
Speaker 35: Range and you're talking about one hundred and twenty thousand
Speaker 35: dollars a.
Speaker 3: Year so they're going to have one hundred and twenty
Speaker 3: thousand dollars a year for the rest of, them for
Speaker 3: the rest of their. Life so think about. That you
Speaker 3: make up the principle you paid. Now granted it's a
Speaker 3: lot of, time but you make up the principal principle
Speaker 3: you paid in two and a half. Years, oh if
Speaker 3: that person lives to be one, hundred that return on
Speaker 3: investment is. Insane and we all know. It everybody's living.
Speaker 3: Longer and here's the PART i, like if something happens
Speaker 3: to that, individual they're getting one hundred and twenty thousand
Speaker 3: dollars a year or for the rest of their. Life
Speaker 3: and if they can't cook for themselves and can't clean what, happens.
Speaker 35: It doubles close to two Forty so it's long forty.
Speaker 3: Thousand the long term care benefits of these annuities are
Speaker 3: better than the insurance you can buy for long term.
Speaker 3: Care the insurance they have out there now is either
Speaker 3: highly expensive unaffordable because people that are looking for it
Speaker 3: generally have, issues so you can't even buy. It but
Speaker 3: if you do get it through your work when you're,
Speaker 3: younger chances are it barely covers anything that's.
Speaker 35: Right and this is something that's very. Common somebody who's
Speaker 35: forty years old could have maybe changed positions in in
Speaker 35: a career, path could have done. That so any money
Speaker 35: that's left with a four to one k ir in
Speaker 35: four work and four one, ks this is the opportunity and.
Speaker 3: You could convert it without any tax, ramification.
Speaker 35: Roll it, over no tax, ratifications get that fifteen percent
Speaker 35: bonus and get yourself. Diversified you got income for a. Life,
Speaker 35: yeah you never.
Speaker 3: Want to just put all your eggs in one. Basket
Speaker 3: we say that all the, time AND i hate to
Speaker 3: beat a dead, horse but truly you. Don't but to
Speaker 3: have that kind of guaranteed money one hundred and twenty
Speaker 3: thousand a year when you're seventy years old till the
Speaker 3: day you die is. UNBELIEVABLE i have a, question go,
Speaker 3: ahead costs a living? Increase great.
Speaker 35: Question that is something that you've been a part of
Speaker 35: and they have those options on, there so it.
Speaker 3: Costs a little. More it costs a little bit more
Speaker 3: and listen to. This, people when you buy something for
Speaker 3: like two hundred and fifty thousand or one hundred, thousand
Speaker 3: let's take a nice round. Number you buy an annuity right,
Speaker 3: now say you're thirty years old or forty or have
Speaker 3: that orphan four oh one k one hundred, thousand you
Speaker 3: immediately get a fifteen percent bonus, Immediately so you're starting day,
Speaker 3: one you roll over that orphan four oh one, k
Speaker 3: you make fifteen thousand dollars day, one day.
Speaker 35: One and this could be again or for four one.
Speaker 35: Ks could be real estate if you have equity and, homes.
Speaker 3: Just have something you can borrow from, it you can
Speaker 3: loan against. It it's your. Money you got to have that.
Speaker 7: Cola, YES i mean if you're thirty years old forty
Speaker 7: years from, now oh big.
Speaker 3: Time the one hundred and twenty maybe worth thirty. Thousand oh,
Speaker 3: yeah oh of. Course so you have the cost of
Speaker 3: living increase, that, yeah which is one thing to. Do
Speaker 3: so let me ask you this part on. It so
Speaker 3: you have the cost of living, increase does it truly
Speaker 3: keep up with the cost of? Living how do they measure?
Speaker 13: It?
Speaker 3: Yeah it does?
Speaker 35: It you, know they use it pretty much to the
Speaker 35: guidelines of what's going on in the. Market like sold
Speaker 35: security in a sense should have a really cost of living,
Speaker 35: increase but it. Doesn't it's for people who have to postpone.
Speaker 3: It, now this part will blow everybody away. Listening you,
Speaker 3: go how much is an annuity like? That how much in?
Speaker 3: Fees great? Question people love. Fees that's.
Speaker 35: Right ones out there are tremendously. Expensive what we're talking
Speaker 35: about is one tenth of a. Percent so we're talking
Speaker 35: about point one zero is the fee per, year not a.
Speaker 35: Month that's one tenth of a percent every.
Speaker 3: Year you, know we took we were running crazy stuff
Speaker 3: on our weekend show one, time AND i think you
Speaker 3: took like a twenty year old maybe it was twenty
Speaker 3: two years, OLD i. Forget and we, said if the
Speaker 3: grand other or someone bought a ten thousand dollars annuity
Speaker 3: for her grandkid that was twenty and this kid retires
Speaker 3: at that, Point, hell we might live to one hundred and.
Speaker 3: FIFTY i don't. KNOW i, mean, SERIOUSLY i have no.
Speaker 3: Idea if you look at how long we lived one
Speaker 3: hundred years, ago it was half of what we do.
Speaker 3: Now so regardless of what it, was we crunched the
Speaker 3: number that the kid would retire at seventy five or.
Speaker 3: Eighty the kid was making like seven hundred thousand dollars
Speaker 3: a year till the day he died off of ten
Speaker 3: thousand dollars when he was. Twenty it's the beauty of.
Speaker 35: Time you, know when you have money set aside and
Speaker 35: you let it compound over, years it can do.
Speaker 3: Wonders here's WHAT i love About joe And. Jordan i've
Speaker 3: known these guys. Forever, Listen annuity products aren't. New there's
Speaker 3: crappy ones out. There joseph. Fiduciary they'd never steer you.
Speaker 3: WRONG i trust these. Guys but you call up in
Speaker 3: yass the. Numbers you tell them your predicament you're. In say,
Speaker 3: Hey i'm seventy And i'm getting to. Retire how about
Speaker 3: IF i got an annuity and immediately start taking, money
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Speaker 3: OR i do have this orphan four oh one, K
Speaker 3: or how about IF i only have fifty thousand dollars
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