WEBVTT 1 00:00:05.280 --> 00:00:10.679 Ripped bad news, you don't have. 2 00:00:12.839 --> 00:00:15.279 Come running just as fast as we can. 3 00:00:16.120 --> 00:00:18.719 Show Shooter's gonna help coming. 4 00:00:19.079 --> 00:00:24.280 Man, This is the Troubleshooter Show. No Tom Martinez. 5 00:00:24.320 --> 00:00:27.199 Well, my friends, to the only show of It's guy 6 00:00:27.199 --> 00:00:30.920 and we're here to solve problems, answer questions, take your complaints. 7 00:00:31.000 --> 00:00:32.799 We want to make your life a little bit better. 8 00:00:32.840 --> 00:00:36.960 You've been ripped off. Maybe a bad contractor a bad dentist, Yeah, 9 00:00:37.000 --> 00:00:40.079 we've had those. How About a bad attorney, how about 10 00:00:40.079 --> 00:00:43.000 a bad doctor? How about a bad car guy? How 11 00:00:43.039 --> 00:00:46.439 about a bad anything out there? We like going after 12 00:00:46.479 --> 00:00:48.399 the bad guys. In fact, to the tune of over 13 00:00:48.399 --> 00:00:54.159 three hundred million dollars in cash, merchandise exchanges refunds. I 14 00:00:54.200 --> 00:00:58.000 gotta say something. I have to say this, and I Mark, 15 00:00:58.359 --> 00:01:02.840 I can't believe I'm saying this. And did he I 16 00:01:03.759 --> 00:01:06.680 thought the guy was guilty as hell watching the video 17 00:01:07.040 --> 00:01:12.040 where he's kicking and punching that woman, Yeah, made me 18 00:01:12.120 --> 00:01:14.599 think he was guilty of everything they accused him of. 19 00:01:14.640 --> 00:01:18.040 But twelve people said he wasn't. Yeah, twelve people said 20 00:01:18.079 --> 00:01:21.239 he was not. Now he was convicted a couple things. 21 00:01:21.359 --> 00:01:24.200 On a couple of things. The most minor of them 22 00:01:24.200 --> 00:01:27.719 all though. My guess is he's going to be out today. 23 00:01:27.760 --> 00:01:29.840 But I don't know. I don't know how that works. 24 00:01:30.079 --> 00:01:35.239 But to sex trafficking, not guilty of racketeering, sex trafficking, 25 00:01:36.120 --> 00:01:42.079 he was basically convicted of transporting for prostitute. The prostitute. 26 00:01:42.120 --> 00:01:45.400 My god, if he was in Nevada in certain areas, 27 00:01:45.400 --> 00:01:47.879 he wouldn't have even been in trouble for that. I 28 00:01:48.040 --> 00:01:52.319 feel bad that I actually actually thought this guy was 29 00:01:52.359 --> 00:01:54.439 guilty as hell based on that one video. 30 00:01:54.519 --> 00:01:57.120 Now well he's gone based on that one video. Mark, 31 00:01:57.159 --> 00:01:59.359 he's scum. I wonder how this still affect his whole 32 00:02:00.280 --> 00:02:00.959 going forward. 33 00:02:00.959 --> 00:02:03.920 He gives me the ick factory. How come they didn't 34 00:02:03.959 --> 00:02:07.079 go after him for the life of me for that? 35 00:02:07.239 --> 00:02:10.400 Why didn't they go after him for the DV the domestic. 36 00:02:10.159 --> 00:02:13.479 Arty out of the statue of limitations. 37 00:02:12.800 --> 00:02:15.000 Or maybe that wasn't a federal crime because this was 38 00:02:15.039 --> 00:02:17.960 all general it wasn't a federal crime. So I just 39 00:02:18.120 --> 00:02:21.000 I'm at a loss. Listen, there's no doubt he's a 40 00:02:21.039 --> 00:02:23.360 wife beater. I think that was his wife or a 41 00:02:23.400 --> 00:02:25.120 woman beater. You can look at it anyway. 42 00:02:25.240 --> 00:02:28.680 Why, my god, disgusting anyway, Mark, it is. 43 00:02:28.560 --> 00:02:31.479 But I still feel bad. I really feel bad. I 44 00:02:31.599 --> 00:02:35.280 was hoodwinked into thinking this guy was the mafioso. They 45 00:02:35.280 --> 00:02:38.560 went after him with rico charges they threw, they were like, 46 00:02:38.759 --> 00:02:41.159 they went after him like he was Trump Mark. 47 00:02:41.199 --> 00:02:44.439 If anybody deserves to end up an alligator Alcatraz, it's 48 00:02:44.439 --> 00:02:45.560 this douchebag. 49 00:02:45.680 --> 00:02:48.280 And it looks like he's going to walk because that's 50 00:02:48.319 --> 00:02:52.960 start in Alcatraz. Uh web balligator Alcatraz et Alcatraz. The 51 00:02:53.039 --> 00:02:56.879 lesson charge as a term up to ten years. Yeah, well, 52 00:02:56.919 --> 00:02:59.319 it'll be shocking if he gets ten years from them. 53 00:02:59.439 --> 00:03:03.080 We just seen the judge does the opposite of jury 54 00:03:03.199 --> 00:03:06.960 nullification judges. Look, I know this guy was guilty. I'm 55 00:03:07.000 --> 00:03:08.479 gonna give him the max doc. 56 00:03:08.560 --> 00:03:12.840 I thought yesterday when the jury came back to the judge, well, 57 00:03:12.919 --> 00:03:15.639 actually go back to last week. They said one juror 58 00:03:16.439 --> 00:03:20.159 simply can't follow the instructions. I had it backwards. I 59 00:03:20.240 --> 00:03:22.520 thought the one juror was the holdown I'm saying he 60 00:03:22.639 --> 00:03:26.000 was innocent. It looks like that was completely backwards. It 61 00:03:26.120 --> 00:03:28.840 was the one person saying he was guilty. I mean, 62 00:03:29.319 --> 00:03:33.319 it's just amazing to me. Okay, I digress. That's not 63 00:03:33.400 --> 00:03:34.599 what we're here to talk about. 64 00:03:34.599 --> 00:03:37.400 But I'm jumping mark with any of these cases that 65 00:03:37.439 --> 00:03:40.840 you see on TV, whether it's the you know any 66 00:03:40.879 --> 00:03:43.439 of them, any of them you unless you're in the 67 00:03:43.719 --> 00:03:46.240 in the courtroom, you don't know all the evidence. 68 00:03:47.080 --> 00:03:50.599 You don't really have a right to do. Doc that's 69 00:03:50.639 --> 00:03:52.680 even wrong to a degree. And the only reason I 70 00:03:52.719 --> 00:03:56.439 say that is I watched Oja every single day on TV, 71 00:03:56.879 --> 00:03:59.120 and there was no way in the world I ever 72 00:03:59.240 --> 00:04:02.599 thought that guy would be not guilty ever, And I 73 00:04:02.719 --> 00:04:05.080 watched every day of it every day. 74 00:04:05.400 --> 00:04:08.599 But that was the only example really of during nullification. 75 00:04:09.080 --> 00:04:14.080 Now the rest of the time, these TV jurors, you 76 00:04:14.240 --> 00:04:16.120 need to be in the courtroom to see all of 77 00:04:16.120 --> 00:04:16.720 the evidence. 78 00:04:16.839 --> 00:04:20.040 Now, one more thing, one more thing. I just want 79 00:04:20.079 --> 00:04:21.600 your all's opinions, Suzanne. 80 00:04:21.839 --> 00:04:22.120 Sure. 81 00:04:22.680 --> 00:04:26.600 How about this guy that killed the four college students? 82 00:04:27.000 --> 00:04:27.759 Is idah Home? 83 00:04:28.199 --> 00:04:32.399 I don't even remember. Yeahg Colburg? What about him? What 84 00:04:32.480 --> 00:04:34.800 about him cutting a deal? I've heard both sides of 85 00:04:34.839 --> 00:04:38.000 the argument. Here's the bottom line. If I was a 86 00:04:38.040 --> 00:04:41.399 taxpayer in that state, I guess I like what they 87 00:04:41.399 --> 00:04:44.839 did kind of if I was a parent, or even 88 00:04:45.000 --> 00:04:48.000 just if I wasn't directly affected. But I was a 89 00:04:48.040 --> 00:04:50.959 parent of a kid even in that college. I want 90 00:04:50.959 --> 00:04:52.199 to see this guy fry. 91 00:04:52.399 --> 00:04:55.439 Yeah, yeah, if you sure. I'm with Nancy Grace. I 92 00:04:55.519 --> 00:04:58.120 was listening to her this morning about it. They seem 93 00:04:58.199 --> 00:04:59.959 like they whisped out and didn't have a spine. 94 00:05:00.360 --> 00:05:02.759 Hey Tammy, what's going on with you? Tammy? 95 00:05:03.839 --> 00:05:04.680 How you doing today? 96 00:05:04.759 --> 00:05:06.439 I'm doing good, Tammy. How are you doing? 97 00:05:07.240 --> 00:05:08.040 I'm doing fine. 98 00:05:08.120 --> 00:05:11.240 Basically, I have a situation where I had a slung 99 00:05:11.360 --> 00:05:13.439 contract to to do some work for me after a 100 00:05:13.519 --> 00:05:14.199 house fire. 101 00:05:15.079 --> 00:05:18.120 I'm the court for some of the minor things. 102 00:05:17.439 --> 00:05:21.759 That I knew that was not right, and I end 103 00:05:21.839 --> 00:05:24.480 up winning my judgment, but it seemed like there's been 104 00:05:24.519 --> 00:05:26.439 two years and I cannot get my money. 105 00:05:26.639 --> 00:05:28.399 It's just like they don't want me to go through 106 00:05:28.439 --> 00:05:30.759 the grunt, allow to pay more money to try to 107 00:05:30.839 --> 00:05:34.600 find this person. He's a legit businessman, been in business 108 00:05:34.639 --> 00:05:36.160 for over fifty years. 109 00:05:36.399 --> 00:05:38.879 Hey, Tammy, I'm going to say this for a lot 110 00:05:38.879 --> 00:05:41.399 of people listening, so kind of understand it. When you 111 00:05:41.480 --> 00:05:44.079 got a judgment, was it that default judgment? Was it 112 00:05:44.240 --> 00:05:47.079 small claims court? What court was it in? And it 113 00:05:47.120 --> 00:05:48.839 looks like you're calling from Georgia. 114 00:05:49.759 --> 00:05:51.879 Yes, I touched the false claim court. 115 00:05:52.199 --> 00:05:55.000 Perfect and I love what you did. In fact, I 116 00:05:55.079 --> 00:05:58.319 commend you. A lot of people are told to do it, 117 00:05:58.560 --> 00:06:00.279 say they're going to do it, but never did it. 118 00:06:00.319 --> 00:06:03.120 You actually went through. Was it a default judgment? 119 00:06:05.600 --> 00:06:06.639 What do you mean about the thought? 120 00:06:06.720 --> 00:06:10.360 Did he show up the court? Yes, you do, excellent, 121 00:06:10.439 --> 00:06:12.920 and then you won and you got a judgment. Now 122 00:06:13.000 --> 00:06:16.120 you forgot to do something, probably because you didn't know 123 00:06:16.160 --> 00:06:19.360 at the time. In Georgia. And I'm not an attorney 124 00:06:19.439 --> 00:06:22.600 in Georgia, nor am I attorney in Colorado, but I 125 00:06:22.680 --> 00:06:26.720 want to tell you this. In Georgia, to my best understanding, 126 00:06:27.279 --> 00:06:30.920 unlike Colorado, when you file a small claims court, you 127 00:06:30.959 --> 00:06:36.199 can actually serve him what's called interrogatories at the same time, 128 00:06:36.319 --> 00:06:39.439 up to fifty questions that he has to fill out 129 00:06:39.480 --> 00:06:43.199 before court. What assets do you have, what bank accounts? 130 00:06:43.240 --> 00:06:46.279 What property do you own? And he was supposed to 131 00:06:46.360 --> 00:06:49.160 fill those out, But my guess is you didn't give 132 00:06:49.199 --> 00:06:50.600 those to them. Is that correct? 133 00:06:51.480 --> 00:06:53.240 That's great. I was not aware of it. 134 00:06:53.360 --> 00:06:55.600 If I was aware of that, then I would have 135 00:06:56.240 --> 00:07:00.480 In Santa Dodger, they wanted to stay out about so 136 00:07:00.560 --> 00:07:02.879 many days sunny days he don't pay then they want 137 00:07:03.160 --> 00:07:04.120 they want you to pay. 138 00:07:03.959 --> 00:07:06.079 Fifty dollars and try to do what you call a 139 00:07:06.199 --> 00:07:07.480 lien on his property. 140 00:07:07.560 --> 00:07:10.199 Yep, and that's where you're at. That's where you're at. 141 00:07:10.279 --> 00:07:12.600 You're going to have to cough up that fifty bucks 142 00:07:12.959 --> 00:07:15.439 and get a lien put on his property. But the 143 00:07:15.600 --> 00:07:18.279 other thing you should do. Do you know where this 144 00:07:18.360 --> 00:07:19.199 guy is? Now? 145 00:07:20.319 --> 00:07:20.560 Yes? 146 00:07:20.639 --> 00:07:21.759 I know where you're living in With that. 147 00:07:21.920 --> 00:07:25.720 You should be able to serve him right now with interrogatories. 148 00:07:25.759 --> 00:07:27.600 You might have to call up the court clerk and 149 00:07:27.680 --> 00:07:30.480 go what is the list of interrogatories I can do? 150 00:07:30.560 --> 00:07:33.000 In small claims? They should help you or at least 151 00:07:33.040 --> 00:07:36.759 point you to a form and ask him where and 152 00:07:36.879 --> 00:07:40.279 ask him and listen. In Colorado, I'm not sure about Georgia. 153 00:07:40.319 --> 00:07:43.399 But he's got thirty days to deliver those back to 154 00:07:43.439 --> 00:07:46.279 the court. If he doesn't deliver back to the court 155 00:07:46.319 --> 00:07:49.279 the answers to those questions, and all you're going to 156 00:07:49.360 --> 00:07:52.000 do is ask him where the money is, what property 157 00:07:52.040 --> 00:07:55.800 do you own, what bank accounts do you have? What 158 00:07:55.879 --> 00:07:58.879 stuff do you have? Basically that's what you're asking them 159 00:07:59.319 --> 00:08:03.319 when if he doesn't fill those out within thirty days. 160 00:08:03.399 --> 00:08:05.600 Once again, I'm not sure about Georgia, but in most 161 00:08:05.600 --> 00:08:10.519 states then the court can hold him in contempt. When 162 00:08:10.560 --> 00:08:13.959 he's in contempt of court, they can put a bench 163 00:08:14.040 --> 00:08:16.759 warrn out on his ass, and then if he gets 164 00:08:16.759 --> 00:08:20.360 pulled over for speeding or anything, they will arrest him 165 00:08:20.439 --> 00:08:23.920 on the amount that is owed to you. How much 166 00:08:24.040 --> 00:08:24.319 is home? 167 00:08:25.040 --> 00:08:25.199 Yeah? 168 00:08:25.279 --> 00:08:29.959 How much is it? You know what? Let's get Let's 169 00:08:30.000 --> 00:08:33.720 try hold on. Hey, Kelly, get the information from her. 170 00:08:33.759 --> 00:08:36.639 I want to get this guy on. She's got a judgment, 171 00:08:36.919 --> 00:08:40.960 she's already gone to court, she's already done her due diligence. 172 00:08:41.240 --> 00:08:44.159 Let's see if this bum who hasn't paid up for 173 00:08:44.240 --> 00:08:47.639 two years wants to face some music. Let's try to 174 00:08:47.639 --> 00:08:50.639 get his ass on that and a lot more coming up. 175 00:08:55.519 --> 00:08:58.799 Go with a sure thing Denver's Best roofer Excel roofing 176 00:08:58.879 --> 00:09:05.240 dot com. You don't pay until you're contenth time for 177 00:09:05.279 --> 00:09:08.480 an insurance check up free, no obligation. In comparison, call 178 00:09:08.559 --> 00:09:11.879 Compass insurance paying too much your coverage at dozens of 179 00:09:11.919 --> 00:09:14.639 insurance companies. Find out now three oh three, seven to 180 00:09:14.639 --> 00:09:15.120 seven to one. 181 00:09:15.200 --> 00:09:15.480 Help. 182 00:09:15.639 --> 00:09:18.279 You'll think you're his only customer when you choose Frank 183 00:09:18.360 --> 00:09:20.799 durand the real estate man dot com to list your 184 00:09:20.840 --> 00:09:24.000 home with Remax Alliance three oh three nine two zero 185 00:09:24.080 --> 00:09:26.080 sixteen twenty two. 186 00:09:27.000 --> 00:09:29.240 All right, three oh three seven one three A two 187 00:09:29.320 --> 00:09:32.720 five five. Kelly's trying to get that guy on. Hey, Tammy, 188 00:09:32.759 --> 00:09:34.759 I'm gonna see if we can't get through to him, 189 00:09:34.919 --> 00:09:37.399 I might have our listeners call up to because this 190 00:09:37.559 --> 00:09:40.240 is ridiculous. But the one thing I do want you 191 00:09:40.320 --> 00:09:43.639 to pursue, I mean that fifty bucks. You should spend 192 00:09:43.639 --> 00:09:46.240 the fifty bucks. You got a fifteen hundred dollars judgment, 193 00:09:46.360 --> 00:09:51.240 get the lean, but get those interogratories filled out and 194 00:09:51.399 --> 00:09:54.840 serve them with those as well, because once again, if 195 00:09:54.840 --> 00:09:57.240 he doesn't fill those out for the court, and I 196 00:09:57.360 --> 00:10:00.840 believe it's within thirty days in Georgia, they will put 197 00:10:00.840 --> 00:10:05.200 a warrant out for his arrest. You get it, Yes, yes, 198 00:10:05.360 --> 00:10:07.720 Now hold on, I'm trying to get this. I'm trying 199 00:10:07.720 --> 00:10:10.000 to get this guy on. What's his name by. 200 00:10:09.879 --> 00:10:13.080 The way, his name is Randolph Heines. 201 00:10:13.279 --> 00:10:15.879 Randolph Hines. And what did he do for you? 202 00:10:17.080 --> 00:10:19.919 Basically, like I said, I had a house fire, and 203 00:10:20.799 --> 00:10:22.720 everything else he did was good, but he knew he 204 00:10:22.759 --> 00:10:23.440 could not lay. 205 00:10:23.799 --> 00:10:26.679 He could not lay the towel in my kitchen and 206 00:10:27.080 --> 00:10:27.759 some of my. 207 00:10:27.759 --> 00:10:30.200 Ceilings that he did not fix where you could still 208 00:10:30.240 --> 00:10:32.399 see the lines where it should. 209 00:10:32.120 --> 00:10:33.519 Have been with a fire. 210 00:10:33.559 --> 00:10:35.000 I guess you used some kind. 211 00:10:34.840 --> 00:10:36.960 Of fire proof stuff before you put. 212 00:10:36.720 --> 00:10:40.159 The coating over it and it bleeded through. And I 213 00:10:40.240 --> 00:10:42.039 wanted him to correct the mistake. 214 00:10:42.080 --> 00:10:42.960 I didn't even want. 215 00:10:42.840 --> 00:10:45.960 To take him to court. I just fix the situation. 216 00:10:46.039 --> 00:10:46.840 And he wouldn't fix it. 217 00:10:46.879 --> 00:10:49.240 Why do you think he wouldn't sex what? He just 218 00:10:49.360 --> 00:10:51.639 moved on to the next job, or what do you think? 219 00:10:51.639 --> 00:10:53.159 Why do you think he didn't fix it? 220 00:10:54.000 --> 00:10:57.080 Also, he also had a house fire as well, But 221 00:10:57.320 --> 00:11:00.320 you have so many people that work for you, you should 222 00:11:00.320 --> 00:11:02.440 have fixed. Because he was like, that was his first time. 223 00:11:02.679 --> 00:11:04.720 He didn't know. He'll give me two hundred and fifty. 224 00:11:04.759 --> 00:11:06.120 I was like, I wasn't even taking that. 225 00:11:06.519 --> 00:11:09.000 I wanted all my Vinyl replaces so I could pay 226 00:11:09.039 --> 00:11:13.480 it to come out to do it right. 227 00:11:13.600 --> 00:11:16.559 You know what you're saying, You brought this dirt bag 228 00:11:16.600 --> 00:11:18.360 to court, and I'll say that right now if you 229 00:11:18.480 --> 00:11:21.840 got a judgment, he hasn't paid it in two years plus. 230 00:11:22.000 --> 00:11:25.200 In my opinion, the guys had total dirtbag. Kelly's trying 231 00:11:25.200 --> 00:11:27.399 to get him to come on. Kelly, tell that dirt 232 00:11:27.399 --> 00:11:29.399 bag to come on. I want to know why she 233 00:11:29.759 --> 00:11:33.519 why he doesn't pay Tammy this Randolphines, hold on, Tammy. 234 00:11:33.559 --> 00:11:35.679 We're gonna keep digging into this. And you know what 235 00:11:35.720 --> 00:11:38.000 I want to do. I want to put someone on 236 00:11:38.080 --> 00:11:41.240 to help her with interrogatories. I mean, d will you 237 00:11:41.360 --> 00:11:43.600 do that? Will you give her some advice, do a 238 00:11:43.639 --> 00:11:47.159 little research on Georgia. Well, I'll do a little research 239 00:11:47.200 --> 00:11:47.559 in Georgia. 240 00:11:47.600 --> 00:11:49.480 But I can tell you that this time last year 241 00:11:49.519 --> 00:11:52.440 I had personal experience with serving in derogatories on somebody 242 00:11:52.480 --> 00:11:54.879 who decided not to pay a judgment agains that I 243 00:11:54.919 --> 00:11:57.200 got against them nice and I went through the entire 244 00:11:57.279 --> 00:11:59.080 process and it did the result in a. 245 00:11:59.039 --> 00:12:01.879 Bench warrant cash only bond yep. 246 00:12:02.399 --> 00:12:05.320 And once I mailed a copy of that to the defendant, 247 00:12:05.360 --> 00:12:07.399 I got a call within a day or two from 248 00:12:07.399 --> 00:12:09.799 their CFO asking me where they'd like me to FedEx 249 00:12:09.799 --> 00:12:10.159 the check. 250 00:12:10.320 --> 00:12:13.840 We had one. We had one J Lopez, this soob 251 00:12:14.360 --> 00:12:18.440 this sob rob. People in every county around Colorado would 252 00:12:18.440 --> 00:12:23.200 take thousands of dollars down thousands to do driveways and 253 00:12:23.360 --> 00:12:29.039 patios in sidewalks, cement and this soob didn't do anything, 254 00:12:29.080 --> 00:12:31.600 never showed up in what Hop County to county. None 255 00:12:31.600 --> 00:12:35.159 of the das would do anything. Finally I helped one 256 00:12:35.240 --> 00:12:39.080 person get a judgment. Then we served interrogatories, then we 257 00:12:39.120 --> 00:12:41.799 got the bench warrant. He was picked up in Douglas 258 00:12:41.879 --> 00:12:46.440 County for some kind of criminal mischief, and Denver literally 259 00:12:46.720 --> 00:12:49.879 came down, picked him up after a little coercion from 260 00:12:49.960 --> 00:12:53.159 me on the air, came down, picked him up in 261 00:12:53.279 --> 00:12:56.159 the can down in Douglas, brought him to Denver, and 262 00:12:56.240 --> 00:12:58.480 held him on a cash bond till he paid. That's 263 00:12:58.519 --> 00:13:02.440 pretty impressive, Mark Dan. Yeah, I'm sick and tired of scumbags. 264 00:13:02.480 --> 00:13:05.080 I mean really, I am. Hey, Kelly, did this clown? 265 00:13:05.159 --> 00:13:07.080 Want to come on? Where are we at with this guy? 266 00:13:07.559 --> 00:13:09.679 I'm gonna put I'm gonna go to the next call. 267 00:13:09.759 --> 00:13:12.440 You guys just hold on and we're gonna put Deputy 268 00:13:12.519 --> 00:13:15.240 D on that one. She's gonna help. This one sounds 269 00:13:15.240 --> 00:13:18.720 a little wild. What's going on with Verizon? Brenda? 270 00:13:20.000 --> 00:13:24.960 Oh well, if I lose you, it's because Verizon's disconnected. 271 00:13:25.080 --> 00:13:27.320 Okay, fair enough, fair enough listening. 272 00:13:28.639 --> 00:13:33.720 Oh, start at the beginning, Mark, the Uh, my father 273 00:13:34.360 --> 00:13:40.960 elderly ninety years old, gets an iPad from Verizon. Yeah, hello, 274 00:13:41.320 --> 00:13:43.519 like two months ago. Calls them and goes, I. 275 00:13:43.519 --> 00:13:44.559 Never ordered an iPad. 276 00:13:45.240 --> 00:13:46.960 They go okay, and they send him a box and 277 00:13:47.000 --> 00:13:47.679 said return it. 278 00:13:47.799 --> 00:13:48.159 He did. 279 00:13:49.240 --> 00:13:52.080 Then he gets a bill two weeks later for three 280 00:13:52.159 --> 00:13:53.440 iPads for. 281 00:13:53.600 --> 00:13:57.039 Three Yeah, someone stole someone got into his account. Did 282 00:13:57.039 --> 00:13:59.799 the iPads the other hold on? Brenda? Did the other 283 00:13:59.840 --> 00:14:02.559 one ever show up at his house or anybody who's 284 00:14:02.600 --> 00:14:05.399 address on the account or he never saw them? No, yeah, 285 00:14:05.480 --> 00:14:09.279 this happens. No, this happens all the time. So what happened? 286 00:14:09.360 --> 00:14:12.360 Let me ask you this the department hold on though? 287 00:14:12.399 --> 00:14:16.679 Did they acknowledge they got the first one back? Brenda? Yes, absolutely, 288 00:14:16.720 --> 00:14:17.919 go ahead with the other twip. 289 00:14:17.960 --> 00:14:19.399 They found the other ones? 290 00:14:19.679 --> 00:14:21.399 Where were they? 291 00:14:21.759 --> 00:14:23.679 I have no idea. They said they've been searching in 292 00:14:23.720 --> 00:14:24.919 the warehouse. They found them. 293 00:14:25.039 --> 00:14:25.600 Okay, great. 294 00:14:25.720 --> 00:14:28.679 Took me, By the way, this first part took me 295 00:14:28.720 --> 00:14:31.679 about eight hours, with a phone calls being transferred from 296 00:14:31.720 --> 00:14:34.240 person to person who doesn't know what they're doing. They 297 00:14:34.720 --> 00:14:37.600 transferred to the fraud department, then the billing department. Then 298 00:14:37.639 --> 00:14:39.519 my thought was said. Then they said they got it 299 00:14:39.559 --> 00:14:39.960 worked out. 300 00:14:40.000 --> 00:14:41.639 They found them the next. 301 00:14:41.519 --> 00:14:44.440 Day I get an he gets an email saying you've got. 302 00:14:44.279 --> 00:14:46.159 Twenty four hours to pay this bill and we're. 303 00:14:46.080 --> 00:14:47.639 Going to disconnect your service. 304 00:14:48.159 --> 00:14:51.480 Spent another hour and twenty minutes being transferred to four people, 305 00:14:51.559 --> 00:14:56.240 repeating my story four times, and they said no, no, no, 306 00:14:56.320 --> 00:14:58.039 that was an AI generated thing. 307 00:14:58.080 --> 00:14:58.759 They weren't going to do. 308 00:14:58.879 --> 00:15:00.000 So where are we at right now? 309 00:15:01.039 --> 00:15:04.320 Well, they've disconnected him twice. It is I have spent 310 00:15:04.519 --> 00:15:06.960 more than twelve hours on the call on the phone, 311 00:15:07.000 --> 00:15:10.759 with that being transferred from person to person to person. 312 00:15:10.879 --> 00:15:13.240 I know it's as a ninety year old man. 313 00:15:13.399 --> 00:15:17.679 With a with the phone connected to his watch that if. 314 00:15:17.519 --> 00:15:19.120 He falls, I got you. 315 00:15:19.120 --> 00:15:20.480 You know that I fall and I can't. 316 00:15:20.279 --> 00:15:24.240 Get up there? Yeah? And the is so the problem 317 00:15:24.320 --> 00:15:24.720 right now? 318 00:15:24.840 --> 00:15:24.879 What? 319 00:15:25.360 --> 00:15:27.679 Literally, what is the problem right now? His phone needs 320 00:15:27.720 --> 00:15:28.600 to be turned back on. 321 00:15:28.799 --> 00:15:33.279 Another email yesterday harassing and threatening to disconnect because of 322 00:15:33.279 --> 00:15:34.120 a back payment. 323 00:15:34.200 --> 00:15:35.120 Now there's saying with. 324 00:15:35.200 --> 00:15:37.320 The back payments all due to the iPads. 325 00:15:38.399 --> 00:15:40.600 I think, so they can't answer me. 326 00:15:41.000 --> 00:15:43.519 They cannot, Susana, we have an angel over at a 327 00:15:43.720 --> 00:15:45.240 Verizon most positive. 328 00:15:45.240 --> 00:15:45.600 We do. 329 00:15:45.720 --> 00:15:47.919 Okay, listen, here's what we're going to do, Brenda. We 330 00:15:48.039 --> 00:15:50.720 just got to get Susan all the information, we're going 331 00:15:50.759 --> 00:15:52.960 to reach out to someone that can make a difference. 332 00:15:53.120 --> 00:15:55.799 I'll tell you these companies, it's not just Verizon, it's 333 00:15:55.840 --> 00:15:59.080 all of them. Any company that does over like ten 334 00:15:59.159 --> 00:16:01.519 million dollars a year, they've all come up with a 335 00:16:01.559 --> 00:16:04.039 new gimmick. And I love the new gimmick. H We're 336 00:16:04.080 --> 00:16:06.440 just going to pass you around to different people, or 337 00:16:06.559 --> 00:16:09.679 never let you talk to a human until you decide 338 00:16:09.679 --> 00:16:12.519 to give up. That's really their business model when it 339 00:16:12.559 --> 00:16:15.720 comes to complaints, Hey, Tammy, this is DEPUTYD and it 340 00:16:15.799 --> 00:16:16.759 sounds like your dad is. 341 00:16:16.840 --> 00:16:19.320 Only man from his phone is life threatning. 342 00:16:19.720 --> 00:16:22.600 It's insane. I know, I know, but thank God for 343 00:16:22.679 --> 00:16:24.799 the angel. That's the topic I want to address. 344 00:16:24.879 --> 00:16:28.480 First, you need to go open a different phone account 345 00:16:28.559 --> 00:16:30.600 for him, a T Mobile or AC and T or 346 00:16:30.679 --> 00:16:32.120 someplace else, because it's something. 347 00:16:32.000 --> 00:16:33.000 I think we're going to do now. 348 00:16:33.080 --> 00:16:35.080 You need to do that right now, and then let 349 00:16:35.080 --> 00:16:38.600 his account remain closed. And if they come after him, 350 00:16:39.000 --> 00:16:42.480 say let's say they try to him there he's on. 351 00:16:42.559 --> 00:16:44.440 First of all, he's not collectable, but you'll have at 352 00:16:44.480 --> 00:16:46.360 least it. We'll have your dan court and you'll explain, Hey, 353 00:16:46.360 --> 00:16:47.679 there's we didn't order. 354 00:16:47.679 --> 00:16:49.960 It'll never come to that because we're going to reach 355 00:16:50.000 --> 00:16:52.480 out to the angel Susanne. How long do they generally 356 00:16:52.519 --> 00:16:53.159 take it for us? 357 00:16:53.200 --> 00:16:53.840 That's pretty quick. 358 00:16:53.879 --> 00:16:56.159 I just need Brenda to email me some stuff. So Kelly, 359 00:16:56.159 --> 00:16:58.320 if you can give her my email and we can 360 00:16:58.360 --> 00:16:58.919 get that gun. 361 00:16:59.039 --> 00:17:01.159 Brenda, get it right out and I expect to call 362 00:17:01.240 --> 00:17:03.120 back saying thank you. Suzanne got it. 363 00:17:04.720 --> 00:17:06.480 Definitely, Well, I'll see you in person. 364 00:17:06.519 --> 00:17:08.039 I'll thank your I worked there, So. 365 00:17:08.160 --> 00:17:08.799 Where do you work? 366 00:17:09.319 --> 00:17:11.039 I told you that I worked at k Away. 367 00:17:11.279 --> 00:17:13.400 Oh that's why I was going to say. Your voice 368 00:17:13.400 --> 00:17:17.960 sounds familiar. It's Brenda start from Kaway News. Excellent, Brenda, 369 00:17:18.039 --> 00:17:21.160 we got your back, We got you handled all. 370 00:17:21.160 --> 00:17:26.319 Right, Thank you, and I will send Suzanne or Kelly 371 00:17:26.599 --> 00:17:27.799 all the information. 372 00:17:28.039 --> 00:17:30.119 Excellent. Hold on, hold on, Kelly, You'll tell you where 373 00:17:30.160 --> 00:17:32.119 to send it. Three oh three seven one three A 374 00:17:32.200 --> 00:17:36.599 two five five Craig, Gary, h Hey, what happened Kelly? 375 00:17:36.920 --> 00:17:40.559 What happened with this bum? What happened with this Randolph Heinz. 376 00:17:40.640 --> 00:17:41.960 Did we get in touch with him? 377 00:17:42.079 --> 00:17:46.039 Well, yes and no. If you could actually have a 378 00:17:46.079 --> 00:17:51.599 conversation with the connection on his cell phone was not wonderful. Okay, 379 00:17:51.799 --> 00:17:57.759 So I was only about to communicate every maybe second sentence. Yeah, 380 00:17:57.839 --> 00:18:00.480 but as soon as I mentioned her name, he hung 381 00:18:00.559 --> 00:18:00.880 up on me. 382 00:18:00.960 --> 00:18:02.640 So he hung up on you. What number did you 383 00:18:02.680 --> 00:18:05.319 call it? Was it Randolph? Do we know that? Yes? 384 00:18:05.759 --> 00:18:06.039 What not? 385 00:18:06.240 --> 00:18:10.960 Randolph hinz Hines? Uh huh yeah, correct. I assume he's 386 00:18:11.000 --> 00:18:13.880 not part of the catchup company since he's rippen people 387 00:18:13.920 --> 00:18:15.240 off for fifteen hundred bucks. 388 00:18:15.559 --> 00:18:18.039 Leave him a message now, he just has a service 389 00:18:18.279 --> 00:18:19.480 that kind of takes. 390 00:18:19.480 --> 00:18:20.359 That's fine. What is it? 391 00:18:20.440 --> 00:18:20.799 Answer? 392 00:18:20.960 --> 00:18:24.319 Okay, it's two two nine two two nine two eight 393 00:18:24.480 --> 00:18:29.160 eight two eight eight zero nine one three zero nine 394 00:18:29.200 --> 00:18:31.640 one three. Folks, give this guy a call. Ask him. 395 00:18:31.920 --> 00:18:34.240 Be nice. We always say this, she gotta be nice. 396 00:18:34.279 --> 00:18:36.480 That's how we get things done. Go hey, you know 397 00:18:36.640 --> 00:18:40.480 Tammy right, the lady you owe fifteen hundred dollars too, 398 00:18:40.880 --> 00:18:43.200 that has a judgment on your ass for the last 399 00:18:43.200 --> 00:18:46.599 two years. Do you remember her? Apparently you do, because 400 00:18:46.599 --> 00:18:49.039 you hung up on us when we called. So here's 401 00:18:49.079 --> 00:18:51.559 what I want you to do. Be nice YouTubers, be 402 00:18:51.759 --> 00:18:55.599 nice listeners, be nice, and I don't care when you 403 00:18:55.640 --> 00:18:58.240 call him. And we do this as a public service. 404 00:18:58.319 --> 00:19:02.400 You know that this is public service. We want Randolph 405 00:19:02.519 --> 00:19:06.000 Hines to understand that his name is getting out there 406 00:19:06.200 --> 00:19:09.599 as someone that lost in court, has a judgment against him, 407 00:19:09.799 --> 00:19:13.319 but doesn't want to pay the money. Two two nine 408 00:19:14.000 --> 00:19:17.920 two eight eight zero nine one three. Tell him you 409 00:19:18.000 --> 00:19:21.039 heard about it on the radio. Two two nine two 410 00:19:21.160 --> 00:19:25.480 eight eight zero nine one three. I would appreciate that, Tammy. 411 00:19:25.640 --> 00:19:28.200 I want you to follow up. I'm gonna have Deputy 412 00:19:28.279 --> 00:19:30.759 d reach out to you and help you with the 413 00:19:30.799 --> 00:19:35.559 interrogatories and some other stuff. Okay, okay, and then we're 414 00:19:35.599 --> 00:19:37.319 going to try to get this guy. We'll see if 415 00:19:37.359 --> 00:19:39.480 he comes on the air with us and try to 416 00:19:39.519 --> 00:19:42.759 get you paid. It's a bunch of bso I appreciate 417 00:19:42.839 --> 00:19:44.359 you calling you got it. 418 00:19:45.160 --> 00:19:47.720 Yes, sir, Like I say, I pay him ten thousand dollars, 419 00:19:47.759 --> 00:19:49.400 I only want fifteen on the bike. 420 00:19:50.319 --> 00:19:52.359 I get it. I think you're being fair. As he 421 00:19:52.440 --> 00:19:54.480 gets go ahead, d what county are you in? 422 00:19:54.599 --> 00:19:54.799 Yeah? 423 00:19:54.799 --> 00:19:55.640 What county I'm in. 424 00:19:56.200 --> 00:19:57.279 I'm in Doughty County. 425 00:19:57.359 --> 00:19:59.680 Okay, I'll take a look at their procedures. Excellent, and 426 00:19:59.720 --> 00:20:01.400 hold all right, we're gonna get back to here with 427 00:20:01.440 --> 00:20:03.839 what we figure out off air, and hopefully we can 428 00:20:03.839 --> 00:20:07.799 get this guy with all our listeners all over calling 429 00:20:07.880 --> 00:20:10.440 them up. Maybe he'll decide to come on, Randolph, this 430 00:20:10.519 --> 00:20:12.920 one's for you. Listen man, we just want to get 431 00:20:12.920 --> 00:20:15.559 her paid. You had your day in court, you lost. 432 00:20:15.839 --> 00:20:17.920 It's time to pay the piper. 433 00:20:22.480 --> 00:20:25.759 Go with a sure thing Denver's best roofer Excel Roofing 434 00:20:25.839 --> 00:20:26.440 dot com. 435 00:20:26.480 --> 00:20:28.519 You don't pay a cent until you're content. 436 00:20:31.880 --> 00:20:35.079 Time for an insurance check up free, no obligation in comparison, 437 00:20:35.200 --> 00:20:38.759 call Compass Insurance paying too much your coverage at dozens 438 00:20:38.759 --> 00:20:41.519 of insurance companies find out now three oh three, seven 439 00:20:41.480 --> 00:20:42.079 to seven to one. 440 00:20:42.200 --> 00:20:42.440 Help. 441 00:20:42.599 --> 00:20:45.240 You'll think you're his only customer when you choose Frank 442 00:20:45.319 --> 00:20:47.759 durand the real estate Man dot com to list your 443 00:20:47.799 --> 00:20:50.920 home with Remax Alliance three oh three nine two zero 444 00:20:51.039 --> 00:20:55.480 sixteen twenty two. 445 00:20:56.039 --> 00:20:59.440 All right, three oh three seven one three eight two 446 00:20:59.519 --> 00:21:02.000 five five. By the way, Joe Keiano joins us, we're 447 00:21:02.000 --> 00:21:04.960 going to be talking to him about retirement. Him and 448 00:21:05.000 --> 00:21:08.480 I do a show on Sundays. It's on Sundays, right, 449 00:21:08.519 --> 00:21:11.839 We pre recorded, but it's on Sundays and we'll record 450 00:21:11.880 --> 00:21:14.279 him throughout the week and we do that every weekend. 451 00:21:14.839 --> 00:21:18.000 And it's very important. If you've been thinking about retirement, 452 00:21:18.039 --> 00:21:20.480 getting closer to it, or if you just started thinking 453 00:21:20.480 --> 00:21:23.400 about it. You got to diversify. There's lots of ways 454 00:21:23.400 --> 00:21:25.000 to do that, and we're going to take a kind 455 00:21:25.000 --> 00:21:27.559 of a deep dive into that. But what do we 456 00:21:27.640 --> 00:21:30.960 got cooking here? I'm going to go to Craig he's 457 00:21:30.960 --> 00:21:34.079 been holding the longest, it looks like, and then Gary 458 00:21:34.160 --> 00:21:36.640 hold tight. We're going to get an attorney on to 459 00:21:36.680 --> 00:21:39.279 look at that will. That one with Gary was crazy. 460 00:21:39.640 --> 00:21:41.559 In fact, I think I was doing the show when 461 00:21:41.559 --> 00:21:45.400 he called out last week and he basically couldn't figure 462 00:21:45.400 --> 00:21:47.839 out he thought he was in the will. His dad 463 00:21:47.880 --> 00:21:49.680 told him he was in the will. He thought he 464 00:21:49.799 --> 00:21:52.640 was getting half of the house and some cash, and 465 00:21:52.720 --> 00:21:58.240 Suzanne actually found the will. What ultimately happened was Gary's 466 00:21:58.319 --> 00:22:01.839 dad passed all the money went to step mom. Step 467 00:22:01.880 --> 00:22:06.359 Mom basically did not follow the wishes of Gary's father 468 00:22:06.599 --> 00:22:09.759 and gave everything to her kids and filed the will. 469 00:22:09.839 --> 00:22:12.960 We found this out because Suzanne found the will that 470 00:22:13.039 --> 00:22:16.440 it was filed by the county. Wherever. Where was that, Susanne? 471 00:22:16.680 --> 00:22:16.920 Uh? 472 00:22:16.960 --> 00:22:20.000 That was a shoot Mark? I forget the state. 473 00:22:19.799 --> 00:22:22.559 Now, Yeah, it was like an Illinois or wherever it was, 474 00:22:22.839 --> 00:22:25.079 But the bottom line was he got ast out of 475 00:22:25.160 --> 00:22:27.799 the will altogether. But he's got where was it? Ohio, 476 00:22:28.440 --> 00:22:30.720 He's got some follow up questions. I want to get 477 00:22:30.720 --> 00:22:33.440 one of our attorneys on. That's what's cool about this show. 478 00:22:33.640 --> 00:22:35.799 We have so many people that help us out at 479 00:22:35.839 --> 00:22:39.240 referrals dot com. But meantime, Craig, what's going on with 480 00:22:39.319 --> 00:22:40.720 this autobody shop? 481 00:22:42.559 --> 00:22:43.720 Hey? Mark, how are you? 482 00:22:43.839 --> 00:22:45.400 I'm doing good Man, how are you? Craig? 483 00:22:46.200 --> 00:22:50.319 I'm doing great. So listen, you know, I have a 484 00:22:50.480 --> 00:22:56.920 classic in Bentley, and you know I've been. It's nineteen 485 00:22:57.039 --> 00:23:03.039 ninety nine. I taken it too unbody shop and you know, 486 00:23:03.200 --> 00:23:06.519 the car broke down again, so I took it to 487 00:23:06.559 --> 00:23:12.039 this other body shop and in the process I alerted 488 00:23:12.160 --> 00:23:14.200 the Bureau of Auto Repair. 489 00:23:15.039 --> 00:23:19.160 The Bureau of Auto Repair. Let's stop right there. Please 490 00:23:19.279 --> 00:23:22.920 explain to me what the Bureau of Auto Repair is. 491 00:23:24.000 --> 00:23:26.119 Well, the Bureau of Auto Repair is. 492 00:23:26.359 --> 00:23:28.519 And by the way, that's not a classic. If it's 493 00:23:28.519 --> 00:23:30.920 a ninety nine, that's not thirty two years old. 494 00:23:30.960 --> 00:23:36.160 But keep going, okay, Well, well, it says in the 495 00:23:36.200 --> 00:23:40.799 book twenty years it becomes a classic. So that's for 496 00:23:41.440 --> 00:23:45.759 Bentley in nineteen ninety nine and parts are you know, 497 00:23:46.319 --> 00:23:49.279 pretty hard to get. I mean you can get the 498 00:23:49.359 --> 00:23:50.359 parts through Bentley. 499 00:23:50.480 --> 00:23:53.839 You know, this is amazing, people, this is really amazing. 500 00:23:54.279 --> 00:23:58.440 There is boy talk about learning something every day. There 501 00:23:58.559 --> 00:24:02.559 actually is a government website bar dot CA. So it 502 00:24:02.599 --> 00:24:05.400 looks like it's out of California, but it's the Bureau 503 00:24:06.039 --> 00:24:10.799 of Automotive Repair. I swear to god, I've never heard 504 00:24:10.799 --> 00:24:14.200 of this in my entire life, but it is. It 505 00:24:14.279 --> 00:24:17.839 is called the Bureau of Auto Repair. I think it's 506 00:24:17.839 --> 00:24:20.799 got to do with California only. So why did you 507 00:24:20.960 --> 00:24:23.039 contact this place in California? 508 00:24:23.960 --> 00:24:28.200 Well because of the fact that I felt that, you know, 509 00:24:29.200 --> 00:24:33.039 both auto repair shops were taking advantage of it. 510 00:24:33.160 --> 00:24:35.400 How were they taking advantage of you? Let's go right 511 00:24:35.440 --> 00:24:36.680 to that one quick question. 512 00:24:37.160 --> 00:24:38.880 You said that after you took it to the first 513 00:24:38.880 --> 00:24:42.160 body shop, it broke down. What does a body shop 514 00:24:42.319 --> 00:24:45.240 have to do with the working of a car? I 515 00:24:45.279 --> 00:24:46.079 don't understand that. 516 00:24:46.319 --> 00:24:48.359 Well, no, it's not a body shop. It's an auto 517 00:24:48.440 --> 00:24:49.160 repair shop. 518 00:24:49.599 --> 00:24:51.799 You said, a body shop. Who was the first one 519 00:24:51.839 --> 00:24:52.519 you took it to. 520 00:24:52.599 --> 00:24:54.960 Craig, I took it to an auto repair. 521 00:24:55.279 --> 00:24:56.000 What was it called? 522 00:25:02.640 --> 00:25:06.880 What is it? Rose Royce Auto repair, And. 523 00:25:06.759 --> 00:25:08.359 What are you in California? 524 00:25:08.400 --> 00:25:08.559 Bro? 525 00:25:09.480 --> 00:25:10.720 Yes, I'm in California. 526 00:25:10.799 --> 00:25:13.160 Okay, I'm sorry. Now this is all starting to make 527 00:25:13.200 --> 00:25:16.079 a little more sense. So you brought it there first, 528 00:25:16.079 --> 00:25:16.960 and what happened? 529 00:25:17.920 --> 00:25:22.440 Okay? And so he repaired the car. I drove the 530 00:25:22.480 --> 00:25:26.160 car maybe thirty days and it broke down. 531 00:25:26.319 --> 00:25:28.559 And hey, Craig, what did he do to the car? 532 00:25:28.599 --> 00:25:28.799 Though? 533 00:25:28.839 --> 00:25:30.920 I get he repaired it? What did you What were 534 00:25:30.920 --> 00:25:32.680 the symptoms when you brought it in? 535 00:25:32.839 --> 00:25:34.839 Well, it was it was overheating. 536 00:25:35.039 --> 00:25:37.240 Got it? Well, what did he charge you for, like 537 00:25:37.279 --> 00:25:38.200 a radiate or what? 538 00:25:39.400 --> 00:25:42.559 Yeah, it was ten thousand dollars worth of work. 539 00:25:42.680 --> 00:25:46.319 Holy Moly's yeah, so I paid. 540 00:25:46.160 --> 00:25:50.680 Ten thousand dollars worth of work, you know. So the 541 00:25:51.319 --> 00:25:56.119 first thing was that he just you know, never got 542 00:25:56.160 --> 00:25:59.519 anything approved, kept the car for a long time. 543 00:26:00.319 --> 00:26:02.799 And hey, Craig, you're young. I'm still kind of missing you. 544 00:26:02.799 --> 00:26:05.400 You brought it in for overheating. What did they do 545 00:26:05.599 --> 00:26:07.160 for ten thousand dollars? 546 00:26:07.640 --> 00:26:10.880 They put in a new radiator? 547 00:26:11.039 --> 00:26:11.559 Okay, and. 548 00:26:13.160 --> 00:26:15.680 They I believe I don't have. 549 00:26:15.839 --> 00:26:19.920 Maybe some hoses just stuff like that exactly. But it 550 00:26:20.000 --> 00:26:22.599 was truly ten grand, which is possible. I don't know. 551 00:26:22.680 --> 00:26:25.960 Anything about your car. But my god, it's a Bentley. 552 00:26:25.640 --> 00:26:30.039 So what happened? Thirty days later, you're driving it and 553 00:26:30.079 --> 00:26:31.200 it overheats again. 554 00:26:32.039 --> 00:26:33.440 It does the same, exact same. 555 00:26:33.640 --> 00:26:35.759 So you bring it back and what did they say? 556 00:26:35.880 --> 00:26:37.960 I don't bring it back. I don't bring it back. 557 00:26:38.079 --> 00:26:41.480 The guy won't touch it. We're arguing, why why won't? 558 00:26:41.519 --> 00:26:44.920 Well, okay, so hold on it overheats. Thirty days later. 559 00:26:45.039 --> 00:26:47.480 I've got to understand things before I can help you. 560 00:26:47.799 --> 00:26:50.759 Thirty days later, it overheats. So you call him up 561 00:26:51.000 --> 00:26:53.200 and say it overheated. I want to bring it back, 562 00:26:53.240 --> 00:26:55.359 and he tells you to pound sand What happened? 563 00:26:56.039 --> 00:27:01.480 Yeah? And so then I take it to another place, right, yeah? 564 00:27:01.640 --> 00:27:04.519 And so I leave the car. 565 00:27:04.680 --> 00:27:05.640 This is in. 566 00:27:07.640 --> 00:27:12.000 January, you no, February of twenty twenty four. 567 00:27:13.160 --> 00:27:16.039 Okay, So you bring it to the second place. What happens? 568 00:27:17.240 --> 00:27:20.680 I called the bill of auto repair to have them 569 00:27:20.759 --> 00:27:25.279 come and inspect it. Did they they? Yes, they come 570 00:27:25.319 --> 00:27:30.839 out and they inspect it and so they, you know, 571 00:27:31.000 --> 00:27:35.160 they say, the car is you know, the heater is broken. 572 00:27:35.920 --> 00:27:40.119 The guy the first guy didn't write and I wasn't 573 00:27:40.160 --> 00:27:40.799 really you know. 574 00:27:40.799 --> 00:27:44.279 I'm pretty I'm sorry to interrupt you. I'm still pretty 575 00:27:44.279 --> 00:27:47.559 amazed by this, This Bureau of Automotive Repair. Generally, when 576 00:27:47.599 --> 00:27:50.160 I think of California, I go, jeez, the waste money 577 00:27:50.160 --> 00:27:53.440 on all kinds of stuff. This actually sounds pretty interesting. 578 00:27:53.680 --> 00:27:56.480 If you have a problem with the shop in California, 579 00:27:56.599 --> 00:28:00.920 they literally will send someone out to give you assistance. 580 00:28:00.960 --> 00:28:03.119 I mean, I'm reading it right on their own website. 581 00:28:03.160 --> 00:28:06.599 This is something I actually like. You know, we copy 582 00:28:06.680 --> 00:28:10.480 all your emissions crap. Well when it existed. It doesn't 583 00:28:10.519 --> 00:28:14.599 exist anymore. But I don't know why Colorado didn't actually 584 00:28:15.200 --> 00:28:19.519 copy this cap CAAP program, because this is really a 585 00:28:19.559 --> 00:28:22.200 good thing. But you brought it there. What did CAP 586 00:28:22.279 --> 00:28:24.720 say when they sent someone out to look at it? 587 00:28:25.599 --> 00:28:31.519 So they agreed with the second you know place that 588 00:28:32.200 --> 00:28:35.640 you know that there was a radiator and then the 589 00:28:35.680 --> 00:28:40.720 malfunction of the radiator, which the guy didn't replace the radiator, 590 00:28:41.240 --> 00:28:45.759 and so the first guy, I didn't pay attention to 591 00:28:46.279 --> 00:28:51.000 what the estimate was and he wrote just some whatever 592 00:28:51.160 --> 00:28:55.119 on the estimate, but it was clearly the radiator broke. 593 00:28:55.160 --> 00:28:59.799 He didn't replace the radiator. He patched it up and 594 00:29:00.119 --> 00:29:01.440 did some kind of work. 595 00:29:01.599 --> 00:29:04.200 So maybe he rotted it. I don't know. What he did. 596 00:29:04.200 --> 00:29:07.640 But he fixed the radiator because it did last thirty days. 597 00:29:08.359 --> 00:29:09.319 It's thirty days. 598 00:29:09.359 --> 00:29:11.640 So then what happened? What did CAP say? What did 599 00:29:11.680 --> 00:29:14.279 they do? How do they enforce it? Think of that question? 600 00:29:14.640 --> 00:29:16.519 And I've got more for you, but I got to 601 00:29:16.559 --> 00:29:19.119 take this break, So hang tight, but I do want 602 00:29:19.160 --> 00:29:20.880 to get kind of towards the end. You got a 603 00:29:20.880 --> 00:29:23.720 problem with the second shop? Should we be calling the 604 00:29:23.720 --> 00:29:26.000 first shop? How can we help you? Hold tight? 605 00:29:29.839 --> 00:29:33.119 Go with a sure thing Denver's Best roofer Excel Roofing 606 00:29:33.200 --> 00:29:35.839 dot com. You don't pay a cent until you're content. 607 00:29:39.240 --> 00:29:42.400 Time for an insurance check up free, no obligation. In comparison, 608 00:29:42.559 --> 00:29:46.119 call Compass Insurance paying too much your coverage at dozens 609 00:29:46.119 --> 00:29:48.839 of insurance companies find out now three o three seven 610 00:29:48.880 --> 00:29:51.200 to seven to one help. You'll think you're his only 611 00:29:51.319 --> 00:29:53.759 customer when you choose Frank durand the real estate Man 612 00:29:53.839 --> 00:29:57.279 dot com to list your home with Remax Alliance three 613 00:29:57.279 --> 00:29:59.599 oh three nine two zero sixteen twenty two. 614 00:30:01.000 --> 00:30:03.279 All right three oh three seven one three eight two 615 00:30:03.279 --> 00:30:05.799 five to five jan If you're still listening with that 616 00:30:05.920 --> 00:30:08.799 boat sail, I want you to call back. We can 617 00:30:08.799 --> 00:30:10.759 always reach out to you I want to help you 618 00:30:10.839 --> 00:30:14.079 with that. Okay, I realize you've been holding a long time, 619 00:30:14.119 --> 00:30:15.799 but I do want to talk to you about that now. 620 00:30:15.880 --> 00:30:18.319 I want to get back to uh Craig. So Craig, 621 00:30:18.400 --> 00:30:21.480 let's get back to this man. You had a radiator done, 622 00:30:21.680 --> 00:30:24.079 you had it repaired at Shop one, You spend ten 623 00:30:24.119 --> 00:30:28.359 thousand dollars. You got a pretty expensive car, you had problems. 624 00:30:28.720 --> 00:30:32.000 You decided to get it checked out at a second location, 625 00:30:32.559 --> 00:30:36.240 or a second automotive repair place. And sure enough, they 626 00:30:36.279 --> 00:30:39.480 basically said the repair wasn't done properly. Is that right? 627 00:30:40.440 --> 00:30:41.079 Exactly? 628 00:30:41.240 --> 00:30:42.799 So what happens from there? 629 00:30:43.480 --> 00:30:46.640 Let's back up, let's back up, Mark, go ahead, I remember, 630 00:30:46.839 --> 00:30:49.880 so I gotta apologize you guys called me. It's still early. 631 00:30:50.079 --> 00:30:50.960 It's all right, go ahead. 632 00:30:51.359 --> 00:30:54.680 A bit of a brain FuG But so the name 633 00:30:54.720 --> 00:31:00.359 of the first shop was Independent Rolls Rice Dealership. I've 634 00:31:00.359 --> 00:31:03.720 been taking my car the Independent Rolls right ter the 635 00:31:03.799 --> 00:31:07.079 ship for years. I probably could have bought two cars. 636 00:31:07.279 --> 00:31:09.519 Hey, what is that in Los Angeles? Where is it? 637 00:31:10.279 --> 00:31:13.000 Yeah? That's in LA I got it right, yep? Okay, 638 00:31:13.079 --> 00:31:16.079 And so I probably spent over one hundred and something 639 00:31:16.319 --> 00:31:19.759 thousand dollars in auto repairs. I got it over the 640 00:31:20.119 --> 00:31:23.119 over the years with this guy Barry all right, and 641 00:31:23.440 --> 00:31:27.359 every time I take my car in, you know, it's 642 00:31:27.440 --> 00:31:29.839 something else pops up it like he rigs the car. 643 00:31:29.880 --> 00:31:31.960 I don't know what the heck, but you know it's 644 00:31:32.000 --> 00:31:34.160 a it's a I mean, I pretty take care of 645 00:31:34.200 --> 00:31:34.599 the carver. 646 00:31:34.759 --> 00:31:35.559 I get it. I get it. 647 00:31:35.880 --> 00:31:39.519 So I took it to the second place. This was 648 00:31:39.759 --> 00:31:45.000 in January, February of twenty twenty four. 649 00:31:45.079 --> 00:31:47.319 Yeah, I got you. And they said that they messed 650 00:31:47.359 --> 00:31:50.240 up on the radiator, and the State of California said 651 00:31:50.279 --> 00:31:50.880 that as well. 652 00:31:51.759 --> 00:31:56.279 Yeah so so so then now I leave the car 653 00:31:56.839 --> 00:32:00.240 at this guy's place, at this new autoshop. H they 654 00:32:00.279 --> 00:32:04.519 auto bodies, right, and I dropped. 655 00:32:04.200 --> 00:32:05.640 Off, what did you bring it there for? 656 00:32:06.799 --> 00:32:09.839 For the radiator? Because the radio the car was overheated. 657 00:32:09.920 --> 00:32:11.839 Okay, it's just odd you would bring it to a 658 00:32:11.839 --> 00:32:13.000 body shop, But I get it. 659 00:32:13.039 --> 00:32:15.079 Go ahead, No, it's not a body shop. It's not 660 00:32:15.160 --> 00:32:17.720 a body shop. It's an auto repair. They worked on 661 00:32:19.240 --> 00:32:21.640 European And you know what I'm saying. 662 00:32:21.440 --> 00:32:23.039 Yeah, what called what she called? 663 00:32:23.200 --> 00:32:26.519 It's h and a auto it's in still Mark got it, 664 00:32:26.599 --> 00:32:29.680 so so so listen to me. I'm and I'll talk 665 00:32:29.759 --> 00:32:34.759 to So I dropped it off there, you know, in January, 666 00:32:35.400 --> 00:32:39.680 and so I called the guy and uh, he doesn't 667 00:32:39.799 --> 00:32:43.480 answer the phone. He never returns my phone calls, you know. 668 00:32:43.839 --> 00:32:48.680 And so I asked him, you know, where, when is 669 00:32:48.720 --> 00:32:51.359 my car going to be ready? We're going on six 670 00:32:51.519 --> 00:32:55.200 months that the guy has the car? Got it right? 671 00:32:55.680 --> 00:32:58.640 So I go out on tour, come back. I call 672 00:32:58.759 --> 00:33:01.759 the guy, say, hey, let's I want to pay you 673 00:33:01.960 --> 00:33:06.319 upfront for the body repair or the you know what 674 00:33:06.359 --> 00:33:09.759 I mean, the work that you're going to do, and 675 00:33:09.880 --> 00:33:14.240 so that it would get maybe this will get fixed faster. Okay. 676 00:33:14.440 --> 00:33:17.119 The guy says, no, I don't want to take the money. 677 00:33:17.319 --> 00:33:20.640 I ordered the parts and the parts haven't gotten. 678 00:33:20.440 --> 00:33:25.640 Here, right, but it's been six months. 679 00:33:24.160 --> 00:33:28.000 Six months, So the guy lies to me, right, he 680 00:33:28.039 --> 00:33:30.880 doesn't order the parts. I have another car there. He 681 00:33:31.039 --> 00:33:31.960 takes it apart. 682 00:33:32.079 --> 00:33:33.079 Where the hell's this car? 683 00:33:33.200 --> 00:33:33.440 Now? 684 00:33:33.480 --> 00:33:33.640 Man? 685 00:33:33.680 --> 00:33:35.920 Where is it? Tell me it's still there? Where is it? 686 00:33:36.920 --> 00:33:40.799 No, So one of the cars is still there, okay. 687 00:33:41.200 --> 00:33:45.839 Because in the intern I had to rent a car 688 00:33:46.319 --> 00:33:48.839 because I didn't have another car. So I rented a 689 00:33:48.920 --> 00:33:53.480 car to drive, which I'm paying, you know, with insurance 690 00:33:53.559 --> 00:33:57.759 the car itself is I rented a Tesla and so 691 00:33:58.000 --> 00:34:02.359 that's seven hundreds and then another eight hundred on top 692 00:34:02.440 --> 00:34:05.319 of that from the rental car place for the keep. 693 00:34:05.440 --> 00:34:07.799 But my god, Craig, keep going with this. I mean, 694 00:34:07.839 --> 00:34:10.760 where are we at now they have your car? Did 695 00:34:10.760 --> 00:34:13.920 they ever fix the car with the radiator? Is that fixed? 696 00:34:14.760 --> 00:34:18.880 So the car gets fixed right, yes? 697 00:34:19.320 --> 00:34:20.559 After thank god? 698 00:34:20.719 --> 00:34:23.719 Year after him having a year? 699 00:34:23.880 --> 00:34:24.079 Yeah? 700 00:34:24.199 --> 00:34:27.239 Right, yes? So so then when the well the. 701 00:34:27.199 --> 00:34:29.559 Other way to look at that, though, is after you 702 00:34:29.679 --> 00:34:31.199 allowed him to have it a year. 703 00:34:33.000 --> 00:34:36.199 Well, he had the car for a year because he 704 00:34:36.280 --> 00:34:39.239 had to take it apart. I got it right, okay, 705 00:34:39.280 --> 00:34:42.360 it's in his shop. And so he tells me that 706 00:34:42.519 --> 00:34:45.960 he can't find the parts. So the next day I 707 00:34:46.159 --> 00:34:50.480 called Bentley and they said, oh, yeah, we have the parts, right. 708 00:34:50.800 --> 00:34:52.000 So he was bsing you. 709 00:34:52.960 --> 00:34:54.960 So I'm like, you know, because he's telling me he 710 00:34:55.039 --> 00:34:55.760 does he couldn't. 711 00:34:56.000 --> 00:34:59.039 Okay, But Craig, you did get the car back, right. 712 00:34:59.519 --> 00:35:01.199 No, I have got in the car back yet. 713 00:35:01.239 --> 00:35:03.239 How much does he want for you to come get 714 00:35:03.280 --> 00:35:04.360 it because it's ready? 715 00:35:05.760 --> 00:35:07.880 He wants thirteen thousand okay. 716 00:35:07.960 --> 00:35:10.039 And you have a problem with that, is that where 717 00:35:10.079 --> 00:35:10.599 we're going. 718 00:35:11.039 --> 00:35:13.719 Yeah, I have a problem with how much do you think? 719 00:35:13.880 --> 00:35:16.800 How much do you think you should be paying for 720 00:35:16.880 --> 00:35:18.280 this repair that took a year? 721 00:35:19.079 --> 00:35:21.639 It's not even that I think that he needs to 722 00:35:21.679 --> 00:35:24.239 reimburse me for the rental car. 723 00:35:25.440 --> 00:35:26.719 How much is the rental car? 724 00:35:27.920 --> 00:35:31.159 I mean I'm paying sixteen seventeen hundred dollars a month 725 00:35:31.280 --> 00:35:31.519 with you? 726 00:35:31.599 --> 00:35:31.840 All right? 727 00:35:31.920 --> 00:35:34.239 Hold on, that's the music, it's the top. You got 728 00:35:34.280 --> 00:35:36.320 to hold on there, Craig, I see where he's coming. 729 00:35:36.599 --> 00:35:40.679 My god, though, man, talk about telling this story. Holy moly, 730 00:35:41.559 --> 00:35:44.480 I want you to pick up Kelly and figure out 731 00:35:44.559 --> 00:35:48.960 what H and A Auto's actual addresses and what their 732 00:35:49.039 --> 00:35:52.119 phone number is. Everybody holds tight. We got a lot 733 00:35:52.119 --> 00:35:54.079 of cook in a net. I promise we'll get to 734 00:35:54.119 --> 00:35:58.079 you and Gary. Hold on, go with a sure thing. 735 00:35:58.199 --> 00:36:01.519 Denver's Best rufer excel grouping dot com. You don't pay 736 00:36:01.519 --> 00:36:07.599 a cent until you're content. Time for an insurance check 737 00:36:07.719 --> 00:36:11.599 up free, no obligation. In comparison, call Compass Insurance paying 738 00:36:11.599 --> 00:36:14.639 too much your coverage at dozens of insurance companies. Find 739 00:36:14.639 --> 00:36:16.639 out now three all three seven to seven to one. 740 00:36:16.760 --> 00:36:17.000 Help. 741 00:36:17.159 --> 00:36:19.800 You'll think you're his only customer when you choose Frank 742 00:36:19.880 --> 00:36:22.320 durand the real estate Man dot com to list your 743 00:36:22.360 --> 00:36:25.480 home with Remax Alliance three oh three nine two zero 744 00:36:25.639 --> 00:36:26.599 sixteen twenty two. 745 00:36:27.519 --> 00:36:32.920 Yeah, ripped. 746 00:36:34.480 --> 00:36:37.519 News, you don't have. 747 00:36:39.760 --> 00:36:40.039 Come. 748 00:36:40.159 --> 00:36:42.159 Run in as as we can. 749 00:36:43.440 --> 00:36:46.719 Shooter's gonna help come man. 750 00:36:46.920 --> 00:36:51.519 This is the Troubleshooter Show Now, Tom Martinez, welcome my 751 00:36:51.559 --> 00:36:53.480 friends to the only show of his camera. 752 00:36:53.599 --> 00:36:56.639 Here to south problems, answer your questions, take complaints. We're 753 00:36:56.639 --> 00:36:58.519 here to go after the bad guys. You've been ripped 754 00:36:58.519 --> 00:37:02.039 off for taking advantage of We want to know about it. 755 00:37:02.079 --> 00:37:05.079 We've got a list of experts on referral lists dot 756 00:37:05.119 --> 00:37:08.000 com that help us day in and day out. In fact, 757 00:37:08.039 --> 00:37:10.119 one of them, Jochiano's with us. We're going to be 758 00:37:10.119 --> 00:37:13.119 talking a little bit about retirement as we go on 759 00:37:13.280 --> 00:37:16.039 throughout the show. I got one line open three oh 760 00:37:16.079 --> 00:37:19.119 three seven, one, three eight, two five five or three 761 00:37:19.199 --> 00:37:22.000 oh three Martino. By the way, that number works on 762 00:37:22.079 --> 00:37:24.880 and off the air. I do need to do this 763 00:37:24.920 --> 00:37:26.880 real quick. Then we're going to go back to Craig. 764 00:37:27.320 --> 00:37:30.280 Craig basically had a car worked on. It was in 765 00:37:30.599 --> 00:37:34.360 a shop for over a year and he wants the 766 00:37:34.440 --> 00:37:37.800 shop to reimburse him I do want to ask you 767 00:37:37.840 --> 00:37:40.760 one quick question, Craig, and we're trying to get them 768 00:37:40.800 --> 00:37:42.880 on in the background. But Craig, let me ask you this. 769 00:37:43.280 --> 00:37:45.760 You said you wanted them to reimburse you for the 770 00:37:45.800 --> 00:37:49.039 rental car. Do you also not want to pay them 771 00:37:49.079 --> 00:37:50.360 for the repairs? 772 00:37:51.199 --> 00:37:55.400 Well, so that's the deal. I have a cashier's check 773 00:37:55.480 --> 00:37:56.639 to pay for the repairs. 774 00:37:56.719 --> 00:38:00.000 Yeah, right, yeah, and thirteen grand right. 775 00:38:00.719 --> 00:38:04.880 Yeah, I'm gonna take that, take them to small claims court. 776 00:38:04.960 --> 00:38:09.239 It's I mean, small claims is like ten twelve thousand dollars. 777 00:38:09.320 --> 00:38:13.000 I think, yeah, schedule, you know what I'm saying. So 778 00:38:13.440 --> 00:38:17.039 the thing is, I don't want to pay him, you 779 00:38:17.079 --> 00:38:21.400 know what I mean, and then get a judgment against him, 780 00:38:21.480 --> 00:38:24.199 and then him not pay me for the judgment. 781 00:38:24.360 --> 00:38:26.280 Yeah, I got you. Hold On, did Kelly get the 782 00:38:26.440 --> 00:38:27.440 shops information? 783 00:38:28.480 --> 00:38:28.679 Yeah? 784 00:38:28.760 --> 00:38:29.480 She got the shop? 785 00:38:29.519 --> 00:38:31.679 All right? Hold on, Kelly want to I want to 786 00:38:31.719 --> 00:38:33.480 see if he can come on and we can help 787 00:38:33.519 --> 00:38:37.039 you negotiate this. But I'll be honest, man, I don't 788 00:38:37.159 --> 00:38:40.159 think you would win in court. But maybe I'm missing something. 789 00:38:40.440 --> 00:38:43.679 He did lie about the parts, according to you, but 790 00:38:44.079 --> 00:38:46.199 you also left it there. You could have went and 791 00:38:46.239 --> 00:38:48.280 picked it up and brought it somewhere else. But I 792 00:38:48.280 --> 00:38:50.400 would like to talk to him, but I've got to 793 00:38:50.440 --> 00:38:53.599 take this because we have one of our attorney experts up, 794 00:38:54.079 --> 00:38:57.760 Dan McKenzie. So, Dan, let me bring you up real quick. 795 00:38:58.679 --> 00:39:00.400 Let me let me kind of catch you up on this. 796 00:39:00.519 --> 00:39:03.960 It's pretty crazy, Dan. So Gary calls up. Last week 797 00:39:04.440 --> 00:39:08.119 his father had him in the will. Okay, you follow 798 00:39:08.199 --> 00:39:08.760 me so far? 799 00:39:09.519 --> 00:39:09.719 Yep. 800 00:39:10.480 --> 00:39:14.320 His father dies and everything goes to the step mother. 801 00:39:15.000 --> 00:39:18.320 Stepmother died recently of this year. If I recall, let 802 00:39:18.320 --> 00:39:20.159 me bring him up real quick, Gary, when did your 803 00:39:20.199 --> 00:39:26.079 stepmother die? Yeah? So she dies in February. Dan, And 804 00:39:26.400 --> 00:39:30.679 basically they kind of quit answering the phone, don't talk 805 00:39:30.719 --> 00:39:33.599 to him. He wants to know are they selling the house? 806 00:39:33.679 --> 00:39:35.679 Do I get the house? He wants to know what's 807 00:39:35.679 --> 00:39:40.719 going on with the will. Well, Suzanne started digging around 808 00:39:40.960 --> 00:39:44.760 and found that the will was actually filed. Where was 809 00:39:44.800 --> 00:39:48.800 it again, Idaho? I believe it was Ohio in Ohio, 810 00:39:49.000 --> 00:39:52.559 So she found it online where it was filed with 811 00:39:52.599 --> 00:39:55.800 whatever county there, Dan, and she pulled up the will 812 00:39:55.960 --> 00:39:59.800 actually sent it to you. So basically, here's here's what 813 00:40:00.039 --> 00:40:03.480 he could figure out. Sure enough, everything went to the 814 00:40:03.480 --> 00:40:07.840 stepmother when he died. Then she changed the will altogether, 815 00:40:08.280 --> 00:40:12.320 and basically when she died, gave everything to her own daughters. 816 00:40:12.719 --> 00:40:14.280 They were her daughters, right, Gary? 817 00:40:15.119 --> 00:40:16.199 Oh yeah? 818 00:40:16.239 --> 00:40:18.960 And then Gary got ast out one hundred percent. So 819 00:40:19.679 --> 00:40:22.199 he asked some follow up questions. But Dan, do you 820 00:40:22.320 --> 00:40:23.800 kind of understand what's going on? 821 00:40:24.800 --> 00:40:25.239 Yeah? 822 00:40:25.280 --> 00:40:27.679 So go ahead, what are the follow up questions? Gary? 823 00:40:27.760 --> 00:40:30.199 Because to me, it seems pretty cut and dry. You 824 00:40:30.239 --> 00:40:31.039 got ast out. 825 00:40:32.000 --> 00:40:34.000 Yeah, it seems pretty cut and right to me. 826 00:40:34.119 --> 00:40:34.320 Dan. 827 00:40:34.480 --> 00:40:39.719 So I contacted my attorney in Aufio about this, and 828 00:40:39.800 --> 00:40:43.199 he said I had the ability to contest the will 829 00:40:43.559 --> 00:40:45.840 if I can prove that I was included of the 830 00:40:45.880 --> 00:40:51.480 beneficiary in her previous will. But she didn't have a will. 831 00:40:51.800 --> 00:40:55.079 So that's what causes me to not think I can 832 00:40:55.159 --> 00:40:55.960 contest it. 833 00:40:56.480 --> 00:41:00.239 And the other Well, hold on, Gary, I I want 834 00:41:00.239 --> 00:41:02.800 to understand that. Dan, If you understood that, explain it 835 00:41:02.840 --> 00:41:05.559 to me. Are they saying that her will there might 836 00:41:05.599 --> 00:41:08.000 have been a previous one, not the current one, and 837 00:41:08.079 --> 00:41:11.960 if he was a beneficiary that he might have you know, 838 00:41:12.280 --> 00:41:15.159 something going on. I mean, what did you make out 839 00:41:15.199 --> 00:41:15.400 of that? 840 00:41:16.400 --> 00:41:18.400 Well, he would at least have standing to challenge it. 841 00:41:18.519 --> 00:41:18.679 Right. 842 00:41:18.719 --> 00:41:20.719 You know, when you're a step kid, you don't really 843 00:41:20.760 --> 00:41:23.000 have any interest in the estate. But if there was 844 00:41:23.000 --> 00:41:26.039 a previous will saying what he had in interest, then 845 00:41:26.079 --> 00:41:28.039 if he can knock this current one out that does 846 00:41:28.079 --> 00:41:29.840 not have him, then we go back to the previous 847 00:41:29.920 --> 00:41:30.920 one and he's in that one. 848 00:41:31.079 --> 00:41:34.440 So interesting, But that doesn't mean that the newer one 849 00:41:34.519 --> 00:41:36.199 doesn't override the older one. 850 00:41:36.280 --> 00:41:39.719 Right, Oh, the new one overrides it. But was it 851 00:41:39.840 --> 00:41:42.199 the product? Like, did the kids pressure her to change? 852 00:41:42.199 --> 00:41:43.440 It? Got him? 853 00:41:43.679 --> 00:41:46.440 It gives him standing to get involved in front of 854 00:41:46.480 --> 00:41:47.079 a judge. 855 00:41:47.519 --> 00:41:49.639 Yeah, he's got to prove the case, but at least 856 00:41:49.679 --> 00:41:50.800 he is standing to do it. 857 00:41:50.840 --> 00:41:52.639 Interesting, keep going, Gary. 858 00:41:53.119 --> 00:41:56.559 Yeah, you know, I'm thinking that I probably may not win. 859 00:41:56.679 --> 00:41:59.800 That Is there a way that I could contact much 860 00:42:00.280 --> 00:42:04.000 brother who's the executor on the will, and somebody could 861 00:42:04.039 --> 00:42:08.480 speak to him about trying to amend that will? So 862 00:42:08.639 --> 00:42:11.880 I'm still included, and Dan, I'm only included in seventeen 863 00:42:11.920 --> 00:42:14.599 percent of these How can you possibly wait? 864 00:42:14.679 --> 00:42:17.360 Wait, Gary, I don't even understand you're saying, can you 865 00:42:17.480 --> 00:42:19.360 amend a dead person's will? 866 00:42:21.199 --> 00:42:22.159 That's my question? 867 00:42:22.480 --> 00:42:24.840 Well, I guess that's a question, Dan. I mean, if 868 00:42:24.840 --> 00:42:28.679 that if that was possible, that seems like the entire 869 00:42:28.800 --> 00:42:31.000 point of a will would make no sense. 870 00:42:31.599 --> 00:42:36.440 Right, Yeah, I mean the parties. You know, again I'm 871 00:42:36.440 --> 00:42:39.480 in Colorado. This is Ohio, so it might be different there. 872 00:42:39.519 --> 00:42:41.559 I mean, the parties of course can agree. They could 873 00:42:41.559 --> 00:42:44.000 agree to split what they got with you, or they 874 00:42:44.079 --> 00:42:47.199 might be able to agree to some sort of you know, 875 00:42:47.320 --> 00:42:49.280 obviously they got they've got the stuff, and if they 876 00:42:49.320 --> 00:42:50.679 agree to give it to you, they can do that. 877 00:42:51.079 --> 00:42:53.559 But that's not amending. But hold on, Dan, that's not 878 00:42:53.639 --> 00:42:55.840 amending the will. That's them being nice. 879 00:42:56.440 --> 00:42:56.800 Correct. 880 00:42:56.920 --> 00:43:01.440 Yeah, okay, yeah, yeah, that's direction I would go. If 881 00:43:01.440 --> 00:43:05.440 there's an ability to at least speak speak to the executor, well, 882 00:43:05.480 --> 00:43:06.039 it would have. 883 00:43:06.039 --> 00:43:08.480 Wait a second though, but Dan, please correct me if 884 00:43:08.519 --> 00:43:11.000 I'm wrong. It would have nothing to do with the executor. 885 00:43:11.280 --> 00:43:13.480 It would have to do with the people that got 886 00:43:13.519 --> 00:43:15.960 everything deciding to give you some of it. 887 00:43:16.719 --> 00:43:19.400 Yeah, he's one of them. I think he got the executor. 888 00:43:19.440 --> 00:43:20.519 It's also the person got. 889 00:43:20.440 --> 00:43:21.280 The moment, it looks like. 890 00:43:21.360 --> 00:43:24.239 But yeah, any one of them could choose to give 891 00:43:24.639 --> 00:43:25.320 share with Gary. 892 00:43:25.519 --> 00:43:27.480 You should call up and ask him. I mean, that 893 00:43:27.679 --> 00:43:29.800 is a good path to take. Go, Hey, why'd you 894 00:43:29.840 --> 00:43:32.480 guys ace me out. That was my dad's stuff. You know, 895 00:43:32.599 --> 00:43:33.679 this really sucks. 896 00:43:35.079 --> 00:43:35.199 Uh. 897 00:43:35.679 --> 00:43:38.199 Yeah, I don't know if I'm the person to do 898 00:43:38.280 --> 00:43:41.000 because they were probably all complicit and locking me out 899 00:43:41.039 --> 00:43:43.159 of it anyway. So I was looking for maybe a 900 00:43:43.239 --> 00:43:47.000 mediator or a negotiator who could speak a little bit 901 00:43:47.079 --> 00:43:47.840 differently than I. 902 00:43:48.079 --> 00:43:51.719 Well, Dan can't practice law there, but Dan, let's pretend 903 00:43:51.719 --> 00:43:54.960 this was in Colorado. Is that something you would take 904 00:43:55.000 --> 00:43:57.760 on and say, Okay, you know what, I don't mind 905 00:43:57.760 --> 00:44:00.480 making that phone call and seeing if I can get 906 00:44:00.519 --> 00:44:03.360 somewhere with it. Or is that something that it just 907 00:44:03.519 --> 00:44:05.000 isn't done or what do you think? 908 00:44:05.840 --> 00:44:08.119 I mean, you can always ask, but they just have 909 00:44:08.199 --> 00:44:10.360 no legal obligation to do anything as far as I 910 00:44:10.360 --> 00:44:13.119 can tell. So I just don't know if having a mediator, 911 00:44:13.159 --> 00:44:16.239 I mean, like, well, you know, whatever mediation is to 912 00:44:16.320 --> 00:44:19.400 try and give you some certainty. Well, they already have certainty. 913 00:44:19.639 --> 00:44:21.519 I don't have to do I don't have to do anything. 914 00:44:22.679 --> 00:44:24.199 I just don't know if that really is going to 915 00:44:24.239 --> 00:44:27.320 get I think, you know, you try and make your 916 00:44:27.400 --> 00:44:31.760 best appeal as a human being, and you know, see 917 00:44:31.760 --> 00:44:34.440 if you can sweeten the thing up a little bit. 918 00:44:34.519 --> 00:44:36.920 But you know at the at the end of the day, 919 00:44:36.960 --> 00:44:39.280 I don't. I don't really see unless there was, like 920 00:44:39.320 --> 00:44:41.639 the attorney told you, if there was a previous will, 921 00:44:41.679 --> 00:44:43.920 and you do have a case it's back up or 922 00:44:43.920 --> 00:44:46.400 something when she signed this thing, and then maybe you 923 00:44:46.480 --> 00:44:47.159 got something there. 924 00:44:47.280 --> 00:44:49.199 I just don't know. If that, where would I go 925 00:44:49.280 --> 00:44:52.280 to find a previous will end as she might have had. 926 00:44:52.440 --> 00:44:54.519 Well, you do not file a will anywhere. I mean, 927 00:44:54.840 --> 00:44:56.079 it could be anywhere. 928 00:44:57.039 --> 00:44:59.519 I mean in Colorado. If you have a document purporting 929 00:44:59.559 --> 00:45:01.360 to be a well, you are supposed to hand it 930 00:45:01.400 --> 00:45:03.480 over the court like they did here. So even if 931 00:45:03.519 --> 00:45:05.360 there is a newer will, if there's an older will, 932 00:45:05.400 --> 00:45:08.159 you're supposed to lodge that one too, so that people 933 00:45:08.199 --> 00:45:11.519 can figure this kind of thing out. Frankly, but do 934 00:45:11.599 --> 00:45:13.760 you know, I mean, like I mean, I don't know. 935 00:45:13.880 --> 00:45:16.679 If you don't know want exists, that's can be a 936 00:45:16.800 --> 00:45:17.719 challenging thing to do. 937 00:45:17.760 --> 00:45:20.679 I guess you should probably hire literally hire an attorney 938 00:45:20.760 --> 00:45:23.360 out there if you really want to start digging into this. 939 00:45:23.480 --> 00:45:27.400 But to me, it sounds like if that's the newest will, 940 00:45:27.920 --> 00:45:30.159 even if you get standing in front of the court 941 00:45:30.199 --> 00:45:32.719 and these folks don't want to give you anything, you're 942 00:45:32.760 --> 00:45:35.440 going to end up not getting anything. But that's just 943 00:45:35.559 --> 00:45:36.760 a personal opinion. 944 00:45:37.679 --> 00:45:40.280 Yeah, no, that's the way it looks to me as well. 945 00:45:40.400 --> 00:45:43.639 It really sucks too, Gary. I find it crazy they 946 00:45:43.679 --> 00:45:46.199 aced you out of your dad's stuff. But you know, 947 00:45:46.320 --> 00:45:47.159 people are people. 948 00:45:47.880 --> 00:45:50.920 It happens all the time. I mean, we get step 949 00:45:51.000 --> 00:45:52.800 kids in here all the time. We're in the situation. 950 00:45:53.559 --> 00:45:56.039 Yeah, it's crazy, Gary, I put him on hold. By 951 00:45:56.079 --> 00:45:59.320 the way, Dan McKenzie one of our legal experts. If 952 00:45:59.360 --> 00:46:01.480 you do need a will or a trust, maybe you 953 00:46:01.519 --> 00:46:05.159 did get divorced, maybe you have a mixed family. Now 954 00:46:05.480 --> 00:46:09.159 everything changes. If you haven't updated the will, maybe it's 955 00:46:09.199 --> 00:46:11.920 time for a trust. Your kids are older, maybe you're 956 00:46:11.920 --> 00:46:14.519 a high net worth person and you need some help 957 00:46:14.760 --> 00:46:19.039 with asset protection. This is what Dan does and he's 958 00:46:19.079 --> 00:46:21.000 the best at it. Give him a call. 959 00:46:21.119 --> 00:46:21.320 Dan. 960 00:46:21.360 --> 00:46:23.480 You do a lot of stuff flat rate too. You'll 961 00:46:23.519 --> 00:46:25.920 talk to people, you'll tell them, look, it looks like 962 00:46:25.960 --> 00:46:28.280 you just need a simple will right now where you 963 00:46:28.360 --> 00:46:30.519 need a trust, and you'll tell him how much that's 964 00:46:30.559 --> 00:46:34.360 going to be, and you basically create the plan for him. 965 00:46:35.000 --> 00:46:35.360 Correct. 966 00:46:36.119 --> 00:46:38.480 I love what you do. Dan. I appreciate you coming 967 00:46:38.480 --> 00:46:42.199 on your wealth of information. When we have questions like that, 968 00:46:42.360 --> 00:46:46.039 you can reach Dan McKenzie at eight three three COEO 969 00:46:46.079 --> 00:46:49.559 Plans eight three three co Plans. Now, listen, we got 970 00:46:49.599 --> 00:46:52.840 to take a quick break. We've got Alec. Alec is 971 00:46:52.880 --> 00:46:57.400 the owner of H and A Autocraft and basically H 972 00:46:57.519 --> 00:47:03.000 and A. Our caller said his vehicle for a year, 973 00:47:03.519 --> 00:47:08.159 and now he wants Aleck or H and A to 974 00:47:08.280 --> 00:47:12.320 pay for the rental. He says that Aleck lied about 975 00:47:12.360 --> 00:47:14.760 not being able to get to part because when he 976 00:47:14.840 --> 00:47:18.280 called up Rolls, Royce or Bentley, whatever kind of car 977 00:47:18.360 --> 00:47:20.920 it was, it was a pretty fancy car. He could 978 00:47:20.920 --> 00:47:24.039 find the part right away. And we love giving the 979 00:47:24.079 --> 00:47:27.599 other side of the story a chance to come on 980 00:47:27.639 --> 00:47:30.320 to Aleck. I appreciate you coming on. You're gonna be 981 00:47:30.400 --> 00:47:32.960 up right after this and we're gonna find out his 982 00:47:33.119 --> 00:47:35.159 side of the story. Everybody hanged tight. 983 00:47:41.440 --> 00:47:44.679 Go with a sure thing Denver's Best Roofer Excel roofing 984 00:47:44.800 --> 00:47:45.360 dot com. 985 00:47:45.400 --> 00:47:47.400 You don't pay a cent until you're content. 986 00:47:50.800 --> 00:47:54.000 Time for an insurance check up free no obligation comparison 987 00:47:54.119 --> 00:47:57.679 call Compass insurance paying too much your coverage at dozens 988 00:47:57.679 --> 00:48:00.760 of insurance companies find out now three three seven seven 989 00:48:00.760 --> 00:48:01.000 to one. 990 00:48:01.119 --> 00:48:01.400 Help. 991 00:48:01.559 --> 00:48:04.199 You'll think you're his only customer when you choose Frank 992 00:48:04.239 --> 00:48:06.679 durand the real estate man dot com to list your 993 00:48:06.719 --> 00:48:09.920 home with Remax Alliance three all three nine two zero 994 00:48:10.000 --> 00:48:10.920 sixteen twenty two. 995 00:48:13.079 --> 00:48:16.000 All right, three oh three seven one three eight two 996 00:48:16.159 --> 00:48:19.079 five five. We've got a lot cooking. What was the 997 00:48:19.159 --> 00:48:24.079 name of the caller they called on that? Uh h 998 00:48:24.119 --> 00:48:26.480 and A. I hate when things are taking off my screen. 999 00:48:26.519 --> 00:48:31.519 What was it, Craig, Greg, You're sure done? 1000 00:48:31.519 --> 00:48:31.719 Mark? 1001 00:48:31.840 --> 00:48:32.519 It was God? 1002 00:48:32.639 --> 00:48:33.440 I knew this was it. 1003 00:48:33.800 --> 00:48:34.599 Craig with a C. 1004 00:48:35.360 --> 00:48:38.519 Keep stuff on my screen, Craig cr ai G. So 1005 00:48:38.920 --> 00:48:41.239 I want to go to the owner, Alec of h 1006 00:48:41.280 --> 00:48:44.840 and A Autocraft and Alec, first of all, thanks for 1007 00:48:44.880 --> 00:48:46.360 coming on. How are you doing today? 1008 00:48:47.159 --> 00:48:48.000 Good yourself? 1009 00:48:48.159 --> 00:48:49.239 I'm doing very good. 1010 00:48:49.280 --> 00:48:49.440 Man. 1011 00:48:49.519 --> 00:48:53.639 Listen, we had a call from Craig, and I guess 1012 00:48:53.679 --> 00:48:55.880 you're familiar with him. He didn't want to be on 1013 00:48:56.079 --> 00:48:58.079 with you, so we're gonna call him back at a 1014 00:48:58.119 --> 00:49:01.039 later time. But the bottom line is he's saying, you 1015 00:49:01.079 --> 00:49:03.599 guys had a vehicle and it seemed like it was 1016 00:49:03.639 --> 00:49:06.880 a pretty exotic car. It was like a ninety nine 1017 00:49:07.119 --> 00:49:10.639 Bentley and it had a problem with the radiator. A 1018 00:49:10.760 --> 00:49:13.800 previous shop looked at it. I guess they attempted to 1019 00:49:13.840 --> 00:49:17.360 fix it, and it lasted thirty days according to Craig, 1020 00:49:17.760 --> 00:49:20.760 but then it broke. You guys ended up getting the 1021 00:49:20.840 --> 00:49:24.360 vehicle and it took you a year to fix it. Meantime, 1022 00:49:24.440 --> 00:49:26.760 he had to rent a car and he wants you 1023 00:49:26.800 --> 00:49:30.000 guys to pay for the rental. And I guess he's 1024 00:49:30.039 --> 00:49:34.280 also holding a check for thirteen thousand dollars to you know, 1025 00:49:34.400 --> 00:49:37.639 pick up the car. So what's going on with tis 1026 00:49:37.679 --> 00:49:40.000 shed some light on this, okay? 1027 00:49:40.159 --> 00:49:44.119 So first of all, we were contacted by Craig. You 1028 00:49:44.679 --> 00:49:49.719 reports to us by another mutual client of ours. It 1029 00:49:49.800 --> 00:49:52.280 did tell me that his car spent some time at 1030 00:49:52.280 --> 00:49:54.840 a shop. No one can figure out what's going on 1031 00:49:54.840 --> 00:49:57.199 with They tried to fix it, but it's still having 1032 00:49:57.239 --> 00:50:01.719 the same issue. So no, anytime you want, you can 1033 00:50:01.719 --> 00:50:03.800 bring it by it we could take a look at it, see. 1034 00:50:03.639 --> 00:50:04.280 What's going on. 1035 00:50:05.000 --> 00:50:10.440 And he brought the car, followed by a Bureau of Investigation. 1036 00:50:10.679 --> 00:50:12.920 So once I got the car, the car was already 1037 00:50:12.960 --> 00:50:14.280 involved in the investigation. 1038 00:50:14.360 --> 00:50:17.920 From hey, Alec, Alec, educate me a little. I am 1039 00:50:18.159 --> 00:50:22.639 very naive when it comes to the state getting involved. 1040 00:50:22.440 --> 00:50:25.960 What exactly is that? What is that department to I 1041 00:50:25.960 --> 00:50:27.960 think it's called like CAP or something. 1042 00:50:29.039 --> 00:50:33.079 The car is basically the Bureau of Automotive Repairs Fans 1043 00:50:33.119 --> 00:50:40.400 for California. It basically protects the consumers against any repair facility. 1044 00:50:42.000 --> 00:50:45.320 So basically, once you file a complain, your complaining could 1045 00:50:45.360 --> 00:50:48.159 be anything, they hire an investigator they have, well they 1046 00:50:48.239 --> 00:50:50.559 don't hire them, but they have their own investigators that 1047 00:50:51.440 --> 00:50:54.880 basically investigate the issues the car had. 1048 00:50:55.039 --> 00:50:57.000 That's incredible or was it fair? 1049 00:50:57.320 --> 00:51:00.679 Was it not fair? And if there's anything unfair from 1050 00:51:00.719 --> 00:51:04.719 the shop, then it gets flagged. And if it's anything 1051 00:51:04.920 --> 00:51:10.079 major then essentially your our license gets revoked. 1052 00:51:10.480 --> 00:51:13.480 That that's amazing. Let me ask you this. You know 1053 00:51:13.920 --> 00:51:16.480 here in Colorado we copy a lot of stuff like 1054 00:51:16.559 --> 00:51:19.719 your emissions, although thank god that's gone now. But I 1055 00:51:19.840 --> 00:51:22.159 want to ask you this, what do you actually think 1056 00:51:22.239 --> 00:51:25.079 of this CAP? Is it corrupt? Is it good for 1057 00:51:25.239 --> 00:51:28.719 the consumer? I mean, what are your thoughts about it? 1058 00:51:28.840 --> 00:51:31.519 And this has nothing to do with Craig, but what 1059 00:51:31.639 --> 00:51:33.320 are your thoughts on this CAP program? 1060 00:51:35.719 --> 00:51:38.760 I actually like it, to be honest with you. It's 1061 00:51:38.920 --> 00:51:43.760 kind of helps consumers and repair facilities and situations like this. 1062 00:51:44.800 --> 00:51:47.840 So I have no complaints about it. I'm happy it's there. 1063 00:51:49.360 --> 00:51:52.199 It's also a guideline for a certain kind of feed 1064 00:51:52.320 --> 00:51:55.719 that you can charge sports consumer. It's a certain kind of. 1065 00:51:55.719 --> 00:51:57.559 Guideline or like storage or whatever. 1066 00:51:58.679 --> 00:52:03.920 Yes, it also protects the repair facilities. Again, basically false 1067 00:52:04.000 --> 00:52:07.760 claim in like this situation. So at no point the 1068 00:52:07.880 --> 00:52:11.079 bar or the Bureau of Automotive states that got it. 1069 00:52:11.639 --> 00:52:14.480 I'm responsible for the rental. That's one percent up to you. 1070 00:52:15.039 --> 00:52:17.480 Yeah, that's that's very curious, and I'm glad you kind 1071 00:52:17.519 --> 00:52:20.440 of jumped to that. I don't know why he would 1072 00:52:20.519 --> 00:52:23.480 think you would be responsible for the rental. Now, the 1073 00:52:23.719 --> 00:52:27.079 argument he makes is that you said you couldn't get 1074 00:52:27.119 --> 00:52:30.159 the radiator or whatever part it was. I'm not quite 1075 00:52:30.239 --> 00:52:33.360 sure what it was, but he found it instantly and 1076 00:52:33.440 --> 00:52:35.679 he thinks you were kind of lying about it. Is 1077 00:52:35.800 --> 00:52:40.039 why he thinks you're cupable or should pay some of that. Uh, 1078 00:52:40.800 --> 00:52:41.119 I guess. 1079 00:52:42.199 --> 00:52:42.960 Bit of a story. 1080 00:52:43.360 --> 00:52:43.559 Sure. 1081 00:52:44.679 --> 00:52:47.400 Once the car came in and I was obviously leaking 1082 00:52:47.480 --> 00:52:51.440 coolant and he was overheating, I took it to get 1083 00:52:51.519 --> 00:52:54.239 the car. We run a full diagnostic as much as 1084 00:52:54.320 --> 00:52:54.639 we could. 1085 00:52:55.320 --> 00:52:56.639 I called him. I let him know. 1086 00:52:56.760 --> 00:52:59.480 Listen, I don't know what your other shop did, but 1087 00:52:59.679 --> 00:53:02.719 have the things that you were charged for. I do 1088 00:53:02.880 --> 00:53:06.119 not see them being marked on. So they had charged 1089 00:53:06.159 --> 00:53:11.039 them for seals and gaskets, but none of those gaskets 1090 00:53:11.079 --> 00:53:12.159 wore the issue. 1091 00:53:11.880 --> 00:53:12.599 That the car had. 1092 00:53:13.119 --> 00:53:16.000 Okay, so they sold them. They sold them stuff either 1093 00:53:16.159 --> 00:53:18.920 that he didn't need. They might have thought he needed it. 1094 00:53:19.039 --> 00:53:21.440 I don't know if it was done nefariously or not, 1095 00:53:21.840 --> 00:53:24.199 but they sold him stuff that wasn't needed. 1096 00:53:24.880 --> 00:53:27.719 That I'm not sure, because that's what I was trying 1097 00:53:27.760 --> 00:53:28.400 to figure out. 1098 00:53:28.559 --> 00:53:29.880 Yeah, because on the. 1099 00:53:30.199 --> 00:53:33.559 Voids from the previous shop, it does not say why 1100 00:53:33.920 --> 00:53:36.199 or what did they diagnosed what was. 1101 00:53:36.280 --> 00:53:38.480 Wrong with it? By the way, why was it leaking? 1102 00:53:38.599 --> 00:53:39.639 Cooling and overheating? 1103 00:53:41.239 --> 00:53:44.079 So it was overheating mainly because the water pump wasn't 1104 00:53:44.119 --> 00:53:48.079 able to circulate any water. And the second reason is, 1105 00:53:48.280 --> 00:53:50.960 at one point, I'm pretty sure the tempers that got 1106 00:53:51.079 --> 00:53:55.559 stuck close overload of pressure and because the radiator is 1107 00:53:55.639 --> 00:53:59.679 partially plastic and aluminum. Yeah, the plastic, so it was 1108 00:53:59.760 --> 00:54:00.960 just breaking water out. 1109 00:54:01.159 --> 00:54:03.800 Yeah, I get it. So you you you basically fixed 1110 00:54:03.840 --> 00:54:07.719 it for about thirteen thousand, Is that correct? That is correct, 1111 00:54:07.760 --> 00:54:09.199 and he approved. 1112 00:54:08.719 --> 00:54:09.199 All of that. 1113 00:54:10.760 --> 00:54:13.639 Well, initially he followed the complaint that he didn't approve, 1114 00:54:13.719 --> 00:54:18.280 but there is multiple emails him asking of the final invoice. 1115 00:54:18.559 --> 00:54:18.840 Got it. 1116 00:54:18.960 --> 00:54:20.880 Oh there's that? 1117 00:54:21.199 --> 00:54:25.199 So CAP actually CAP actually got involved in this, and 1118 00:54:25.400 --> 00:54:27.599 they do they make a ruling or what? 1119 00:54:27.880 --> 00:54:27.920 What? 1120 00:54:28.159 --> 00:54:31.400 What did their investigate? Fine that you did nothing wrong? 1121 00:54:32.639 --> 00:54:33.039 Exactly? 1122 00:54:33.119 --> 00:54:34.559 They closed the complaint, got it. 1123 00:54:34.760 --> 00:54:40.199 They compacted him after they compacted me, and he says 1124 00:54:40.239 --> 00:54:42.920 the car's been here here in a year, but actually 1125 00:54:43.159 --> 00:54:45.679 the car has been ready for four months. And I 1126 00:54:45.800 --> 00:54:49.960 have multiple text messages from him, got it, letting him know, Hey, listen, 1127 00:54:50.039 --> 00:54:51.480 when do you want to come pick up the car? 1128 00:54:51.599 --> 00:54:53.280 You know I'm going to tell him listen. I don't 1129 00:54:53.280 --> 00:54:55.639 even know need to go any further on this. I 1130 00:54:55.840 --> 00:54:58.320 love the fact you guys do have this CAP program. 1131 00:54:58.719 --> 00:55:01.039 If they closed it, I I have no idea why 1132 00:55:01.119 --> 00:55:03.880 he thinks you owe him for the rental, especially after 1133 00:55:04.000 --> 00:55:06.760 telling me the vehicle was done four months ago. So 1134 00:55:06.920 --> 00:55:08.920 we'll get him back on We'll tell him that if 1135 00:55:08.960 --> 00:55:11.480 he does take you a small claims court, I would 1136 00:55:11.519 --> 00:55:14.679 assume the judge or the magistrate's going to look at 1137 00:55:14.719 --> 00:55:17.880 the CAP report when you bring it and probably rule 1138 00:55:17.920 --> 00:55:20.519 in your favor that you don't owe him any kind 1139 00:55:20.559 --> 00:55:23.079 of stories. And I don't know why. I don't know 1140 00:55:23.119 --> 00:55:25.519 why he thinks. I don't care what state you're in. 1141 00:55:26.159 --> 00:55:28.679 I don't know of any place where you drop your 1142 00:55:28.800 --> 00:55:31.679 car off and they give you a rental car for free. 1143 00:55:31.800 --> 00:55:34.840 I mean that would I just you never hear of that. 1144 00:55:35.199 --> 00:55:38.159 If it's under warranty, companies can be nice and do it. 1145 00:55:39.239 --> 00:55:40.360 No, that's actually a thing. 1146 00:55:40.480 --> 00:55:43.719 We do provide rentals if you're going through insurance. And 1147 00:55:43.960 --> 00:55:47.039 if you don't have rental and you're still going through 1148 00:55:47.119 --> 00:55:50.079 insurance my shop, we provide loaners. We give you a 1149 00:55:50.159 --> 00:55:54.440 free car to drive. Wow, that only applies when it's 1150 00:55:54.480 --> 00:55:55.960 an insurance claim involved. 1151 00:55:56.119 --> 00:55:56.519 Got it now? 1152 00:55:56.599 --> 00:55:59.760 When he said he found the parts quickly, Yeah, that's right, 1153 00:56:00.239 --> 00:56:02.679 he found the part. So we just also, I have 1154 00:56:02.840 --> 00:56:05.760 proved conversation of this. I only have an account set 1155 00:56:05.880 --> 00:56:10.159 up with Rosnock, Rose, Roys and Bentley. Yeah, this part 1156 00:56:10.480 --> 00:56:13.159 is on back order. They do not make it anymore. 1157 00:56:13.480 --> 00:56:16.280 This car was only produced in ninety eight. 1158 00:56:16.400 --> 00:56:17.280 Where did he find it? 1159 00:56:18.760 --> 00:56:24.719 He found basically custom radiator, all aluminum, custom radiator. 1160 00:56:25.199 --> 00:56:25.480 Got it? 1161 00:56:25.519 --> 00:56:28.920 I supposed to it's not plug and play. We had 1162 00:56:29.000 --> 00:56:32.280 to modify bracket for it to sit properly. We had 1163 00:56:32.360 --> 00:56:32.960 to modify. 1164 00:56:33.239 --> 00:56:35.360 Is that what you ended up doing was using the 1165 00:56:35.440 --> 00:56:39.280 one that he found, Yes, and you had to modify 1166 00:56:39.360 --> 00:56:41.519 it to use it. Hey, man, Alex, I get it 1167 00:56:41.599 --> 00:56:44.079 one hundred percent. I got you back on hold. I 1168 00:56:44.199 --> 00:56:47.599 really do appreciate you coming on and we'll we'll catch 1169 00:56:47.719 --> 00:56:50.760 up with him a little later in the hour. But 1170 00:56:50.840 --> 00:56:52.679 I do I love when business has come on and 1171 00:56:52.760 --> 00:56:55.559 at least shed light on the other side of the story. 1172 00:56:55.880 --> 00:56:58.079 What do you guys think? I think he sounds pretty 1173 00:56:58.119 --> 00:57:01.440 straight up, and even just talking to Craig, I was 1174 00:57:01.480 --> 00:57:04.199 sitting there scratching my head, going, why wouldn't you just 1175 00:57:04.280 --> 00:57:06.599 pick it up if you weren't happy with this? And 1176 00:57:06.840 --> 00:57:10.440 Craig never offered the information. This was the part these 1177 00:57:10.480 --> 00:57:11.599 guys had to modify. 1178 00:57:12.559 --> 00:57:14.519 Yeah, I think you know what really struck me what 1179 00:57:14.719 --> 00:57:16.800 this gentleman's call is that he said the car has 1180 00:57:16.840 --> 00:57:18.920 been ready for months and months months. 1181 00:57:19.039 --> 00:57:21.559 Yeah. Yeah, And it doesn't sound like Craig is being 1182 00:57:21.679 --> 00:57:25.079 charged storage or anything. Nobody applied for a title to 1183 00:57:25.159 --> 00:57:26.920 his car as a band. What were you going to say? 1184 00:57:28.119 --> 00:57:30.320 I was just gonna say I thought Alex sound or 1185 00:57:30.440 --> 00:57:34.320 Alex pardon me sounded legit and stand up and yeah. 1186 00:57:34.159 --> 00:57:36.360 Well hopefully we can talk back. And I'd be curious 1187 00:57:36.400 --> 00:57:38.199 if he does take him to court with the outcome 1188 00:57:38.320 --> 00:57:42.360 is Jennifer, Sean Martin, Nnette, everybody hold tight, a lot 1189 00:57:42.480 --> 00:57:47.280 coming up, Go. 1190 00:57:47.400 --> 00:57:51.000 With a sure thing Denver's best roofer Excel Roofing dot com. 1191 00:57:51.159 --> 00:57:53.159 You don't pay a cent until you're content. 1192 00:57:56.559 --> 00:57:59.119 Time for an insurance check up free, no obligation in 1193 00:57:59.159 --> 00:58:03.039 comparison all Compass insurance paying too much your coverage at 1194 00:58:03.079 --> 00:58:05.800 dozens of insurance companies find out now three oh three 1195 00:58:05.960 --> 00:58:08.519 seven seven to one help. You'll think you're his only 1196 00:58:08.639 --> 00:58:11.079 customer when you choose Frank durand the real estate Man 1197 00:58:11.159 --> 00:58:14.559 dot com to list your home with Remax Alliance three 1198 00:58:14.639 --> 00:58:16.679 oh three nine two zero sixteen twenty two. 1199 00:58:19.639 --> 00:58:22.079 All right, three O three seven one three A two 1200 00:58:22.199 --> 00:58:24.079 five five. We've got a lot cooking, and n ie 1201 00:58:24.119 --> 00:58:25.920 mean a lot. I do want to talk to Joe 1202 00:58:26.000 --> 00:58:29.400 Keano real quick. Joe, you know we talk about retirement 1203 00:58:29.519 --> 00:58:33.199 all the time. Stock markets up right now? Is it 1204 00:58:33.320 --> 00:58:34.559 gonna stay up? What do you think? 1205 00:58:34.800 --> 00:58:34.960 You know? 1206 00:58:35.119 --> 00:58:37.800 What goes up? Must come down. I know it's crazy. 1207 00:58:37.960 --> 00:58:40.000 I mean, you know right now the market and the 1208 00:58:40.079 --> 00:58:43.239 economy is very volatile. Yes it is. We're looking for 1209 00:58:43.760 --> 00:58:46.000 is safety is his mic on. I think we got 1210 00:58:46.079 --> 00:58:49.039 to start over there. Joe, go ahead, Joe, No, no, no, 1211 00:58:49.199 --> 00:58:50.880 that's fine. You know I have a stock market. It 1212 00:58:50.960 --> 00:58:52.119 goes up in the coast. 1213 00:58:52.480 --> 00:58:52.559 You know. 1214 00:58:52.679 --> 00:58:56.719 The economy's crazy. It is crazy, you know. So people 1215 00:58:56.920 --> 00:59:00.880 need Every time they say tear safety, every every time 1216 00:59:00.960 --> 00:59:03.639 they say teris, the stock market drops. Absolutely. We have 1217 00:59:03.719 --> 00:59:04.280 no control. 1218 00:59:04.320 --> 00:59:07.880 I think people are finally understanding that they want to 1219 00:59:07.920 --> 00:59:10.000 have control of their money. Yeah, and they want to 1220 00:59:10.039 --> 00:59:13.960 have control of their future, control of their retirement basically, 1221 00:59:14.079 --> 00:59:16.000 so they don't see people don't want to lose money. 1222 00:59:16.079 --> 00:59:16.280 Mark. 1223 00:59:16.360 --> 00:59:19.519 But what's really nice about some of the products you sell, 1224 00:59:19.639 --> 00:59:23.119 some of the annuities you sell. The growth on them 1225 00:59:23.800 --> 00:59:26.559 is way more than I ever thought. If people get 1226 00:59:26.639 --> 00:59:29.400 into these, and people like Doc get into them right 1227 00:59:29.440 --> 00:59:32.119 as they retire, maybe they sell their house or downside 1228 00:59:32.159 --> 00:59:34.199 and they get into it. But a lot of people 1229 00:59:34.320 --> 00:59:36.559 might buy an annuity like around my age, in their 1230 00:59:36.639 --> 00:59:40.000 fifties and they don't realize we did one. The other day. 1231 00:59:40.119 --> 00:59:42.719 We were punching numbers for somebody for the other show, 1232 00:59:43.119 --> 00:59:47.159 and it was a million dollar a million dollar annuity 1233 00:59:47.719 --> 00:59:51.280 at the age of fifty, and by the time they 1234 00:59:51.320 --> 00:59:54.119 were seventy, they had close to a half a million 1235 00:59:54.239 --> 00:59:57.519 dollars a year coming in till the day they died 1236 00:59:57.639 --> 01:00:02.079 every year exactly. Yeah, within within two I think it 1237 01:00:02.239 --> 01:00:04.480 was within two and a half years, they made back 1238 01:00:05.000 --> 01:00:07.559 their initial part. Listen to this. I'm not kidding it. 1239 01:00:07.679 --> 01:00:11.559 I'm not kidding over over, I think it was four 1240 01:00:11.639 --> 01:00:14.239 hundred and fifty thousand dollars a year till the day 1241 01:00:14.280 --> 01:00:19.480 they died. Then, Dmitri, if they couldn't cook for themselves 1242 01:00:19.599 --> 01:00:23.119 or dress for themselves, it doubles. They'd be looking at 1243 01:00:23.320 --> 01:00:27.599 nine hundred thousand dollars a year for that payout. Now, granted, 1244 01:00:27.679 --> 01:00:31.719 that's a million dollars at the age of fifty and 1245 01:00:32.119 --> 01:00:34.480 at the age of maybe it was seventy doins I 1246 01:00:34.519 --> 01:00:37.239 think it was seventy or I forget what, ay five, 1247 01:00:37.320 --> 01:00:40.800 but it was four hundred and fifty thousand dollars a 1248 01:00:40.960 --> 01:00:43.360 year till the day they died. D that was it. 1249 01:00:43.719 --> 01:00:46.840 That's really I mean, that's really fascinating. I can't imagine 1250 01:00:46.880 --> 01:00:49.119 what insurance company would take a risk like that. 1251 01:00:50.039 --> 01:00:52.719 Well, they're not taking a risk, Dmitry. You know what 1252 01:00:52.800 --> 01:00:55.920 they're doing is they're investing them money themselves. Sure, but 1253 01:00:56.079 --> 01:00:59.480 so you're not attached to nowached to I yeah, so 1254 01:01:00.639 --> 01:01:04.199 Cinal's companies they have longevity credits. So it's going to 1255 01:01:04.280 --> 01:01:07.480 hurt to explain. But I mean when people live long 1256 01:01:08.159 --> 01:01:11.800 they win. Yeah, okay, so the people that actually die, 1257 01:01:12.880 --> 01:01:16.320 the people that are living longer, they get longevity credits. 1258 01:01:16.719 --> 01:01:20.800 So they're able to afford to give out the money. 1259 01:01:21.360 --> 01:01:26.199 Well like mine is with AIG, which is not going away, right, okay, right, 1260 01:01:26.360 --> 01:01:28.639 I mean these things are pretty much guaranteeing. In fact, 1261 01:01:28.920 --> 01:01:31.239 the one and here's the other thing to meetri the 1262 01:01:31.280 --> 01:01:34.199 part we didn't say about that that million dollars, we 1263 01:01:34.280 --> 01:01:36.920 should run that again. Maybe it was at age forty. 1264 01:01:36.960 --> 01:01:39.239 I don't it was either at forty or fifty. Did that? 1265 01:01:39.440 --> 01:01:42.119 So he's coming in, will be a next hour. So 1266 01:01:42.280 --> 01:01:45.199 but here's the interesting part. The minute you buy that, 1267 01:01:45.519 --> 01:01:48.159 it's not worth a million anymore. It's worth one million, 1268 01:01:48.280 --> 01:01:50.920 one hundred and fifty thousand, because you get that one 1269 01:01:51.000 --> 01:01:54.559 hundred and fifty thousand dollars bonus instantly, they want the 1270 01:01:54.719 --> 01:01:58.239 growth starts right there that day, and then when you 1271 01:01:58.400 --> 01:02:01.559 pull the trigger, that's when you get that guaranteed money, 1272 01:02:01.599 --> 01:02:04.239 and you also get that other benefit of long term care, 1273 01:02:04.559 --> 01:02:07.920 which doubles it. So, so Joe, can this Can this 1274 01:02:08.039 --> 01:02:12.239 annuity be used as collateral for a loan? So matures. 1275 01:02:12.559 --> 01:02:14.840 So let's say a guy puts in a million dollars 1276 01:02:15.039 --> 01:02:19.239 at age fifty, like right just described, and instead of 1277 01:02:19.400 --> 01:02:22.760 losing any utility of this money, could he then use 1278 01:02:22.840 --> 01:02:25.719 it to purchase a house or take or withdraw cash 1279 01:02:25.760 --> 01:02:28.400 from some kind of a loan against this annuity. 1280 01:02:28.119 --> 01:02:31.079 Not a not a loan. They can take a withdrawal 1281 01:02:31.400 --> 01:02:33.519 every year, they can put it back. They can put 1282 01:02:33.519 --> 01:02:36.199 it back in if they want to roll. In the 1283 01:02:36.320 --> 01:02:40.199 scenario we're talking about, they could take out a minimum 1284 01:02:40.400 --> 01:02:43.679 minimum one hundred thousand dollars a year ten percent yeap 1285 01:02:43.840 --> 01:02:46.519 up to ten percent without a penalty yep. And then 1286 01:02:46.599 --> 01:02:48.719 if you die, because a lot of people are thinking 1287 01:02:48.800 --> 01:02:52.320 of the old annuities, d let's say you die, Yeah, 1288 01:02:52.480 --> 01:02:55.760 you had this annuity for twenty five years and you're 1289 01:02:55.840 --> 01:02:59.239 thinking or retiring and going to that money and you croak. Yeah, 1290 01:03:00.000 --> 01:03:03.360 the value of that account, the entire value, not just 1291 01:03:03.480 --> 01:03:07.000 the initial amount, not just the principle. The entire value 1292 01:03:07.360 --> 01:03:10.760 goes to whoever your beneficiary is. That's not like you're losing. 1293 01:03:11.559 --> 01:03:12.400 As a matter of fact. 1294 01:03:12.599 --> 01:03:15.719 You know, we had a client last week that wanted 1295 01:03:15.760 --> 01:03:19.159 to get a loan, and she said, could you please 1296 01:03:19.239 --> 01:03:21.599 send me the statements of my annuity? 1297 01:03:21.840 --> 01:03:24.079 She had no idea, She had no idea. 1298 01:03:24.159 --> 01:03:26.880 But the thing is though, she wanted to have proof 1299 01:03:27.320 --> 01:03:30.800 that the annuity was growing so that the bank could 1300 01:03:30.840 --> 01:03:31.599 give her the loan. 1301 01:03:31.760 --> 01:03:34.119 Did she get it? She got it, yeah, I mean 1302 01:03:34.159 --> 01:03:35.360 it's a fantastic. 1303 01:03:36.559 --> 01:03:39.480 In the scenario you just described, this annuity was being 1304 01:03:39.559 --> 01:03:42.280 used as collateral for a bank loan for a better bank. 1305 01:03:42.320 --> 01:03:45.360 That's related to this abstraction, that is right, And what 1306 01:03:45.760 --> 01:03:49.480 percentage of this annuity value is available in the form 1307 01:03:49.559 --> 01:03:51.199 of a loan from an unrelated bank. 1308 01:03:51.679 --> 01:03:54.400 So in your case, we just discussed a million dollars. 1309 01:03:54.239 --> 01:03:57.199 So whatever the value of the annuity is, Yeah, after 1310 01:03:57.360 --> 01:04:00.480 twenty thirty years, that million bucks is probably worth whatever 1311 01:04:00.719 --> 01:04:02.239 five million or whatever it is. 1312 01:04:02.400 --> 01:04:04.360 You know, we have to surrender value that you would 1313 01:04:04.480 --> 01:04:07.639 use the surrender value, yeah, not the actual value. The 1314 01:04:07.719 --> 01:04:09.800 surrender value is right, Yeah, so you have to take 1315 01:04:09.840 --> 01:04:11.880 that into account exactly now. 1316 01:04:12.000 --> 01:04:14.400 Listen, listen. We're going to be talking more about that 1317 01:04:14.599 --> 01:04:17.840 in the hours to come. But any questions, anytime Joe's on, 1318 01:04:17.920 --> 01:04:20.480 I always say this, any naysayers, it's simple as this. 1319 01:04:20.960 --> 01:04:23.159 You call them up. You go to their website, my 1320 01:04:23.280 --> 01:04:26.320 Moneymway dot com, their phone numbers there. I'll give it out. 1321 01:04:26.519 --> 01:04:28.880 But call up, say I'm forty years old, I'm fifty 1322 01:04:28.960 --> 01:04:31.519 years old. If I do a fifty thousand dollars annuity, 1323 01:04:31.800 --> 01:04:35.599 what's my guaranteed money every month when I retire? Ask 1324 01:04:35.719 --> 01:04:36.280 the question. 1325 01:04:37.039 --> 01:04:37.440 Ask it. 1326 01:04:38.119 --> 01:04:41.119 It's guaranteed. It can't go down, you can't lose it. 1327 01:04:41.559 --> 01:04:44.159 And never put all your eggs in one basket. My god, 1328 01:04:44.239 --> 01:04:46.800 I would never say that, but think about it. You're 1329 01:04:46.880 --> 01:04:49.519 always going to have your mortgage payment, you're always going 1330 01:04:49.599 --> 01:04:51.920 to have your rent payment, You're always going to have 1331 01:04:52.199 --> 01:04:56.360 whatever you're doing the annuity for. It's guaranteed money you'll 1332 01:04:56.480 --> 01:04:59.320 always have till the day you die. Now a net 1333 01:04:59.440 --> 01:05:04.039 I promise you're coming up next Martin, Sean Jennifer year 1334 01:05:04.119 --> 01:05:08.760 after that, everybody hold tight. This is the Troubleshooter Network. 1335 01:05:13.760 --> 01:05:17.039 Go with a sure thing. Denver's Best roofer Excel roofing 1336 01:05:17.119 --> 01:05:19.840 dot com. You don't pay a cent until you're contenth 1337 01:05:21.360 --> 01:05:26.320 wait time for an insurance checkup free, no obligation. In comparison, 1338 01:05:26.480 --> 01:05:30.000 call Compass Insurance paying too much your coverage at dozens 1339 01:05:30.039 --> 01:05:32.760 of insurance companies find out now three oh three seven 1340 01:05:32.800 --> 01:05:35.119 to seven to one help. You'll think you're his only 1341 01:05:35.239 --> 01:05:37.639 customer when you choose Frank durand the real estate Man 1342 01:05:37.760 --> 01:05:41.159 dot com to list your home with Remax Alliance three 1343 01:05:41.199 --> 01:05:43.280 oh three nine two zero sixteen twenty two. 1344 01:05:52.159 --> 01:05:54.880 All right, three oh three seven one three eight two 1345 01:05:55.039 --> 01:05:57.800 five five. We've got a lot cooking right now and 1346 01:05:57.880 --> 01:06:00.880 net's been holding the longest to NET from North Carolina. 1347 01:06:00.960 --> 01:06:01.440 What's going on? 1348 01:06:02.960 --> 01:06:04.880 Yes, a lot. 1349 01:06:06.039 --> 01:06:09.719 I get a direct deposit onto a depret card that 1350 01:06:09.840 --> 01:06:15.599 was issued by the United States government. And every every 1351 01:06:15.639 --> 01:06:20.280 few months there's a problem with the cars. Uh, I 1352 01:06:20.360 --> 01:06:23.079 can't get the money off the card or they change 1353 01:06:23.119 --> 01:06:25.559 the car. Don't let us know that they change the car. 1354 01:06:26.639 --> 01:06:28.840 The car somewhere I supposed to be in the mill. 1355 01:06:29.519 --> 01:06:31.880 Hell you now, what's the subsidy based on? Is it 1356 01:06:32.039 --> 01:06:32.599 like snap? 1357 01:06:32.679 --> 01:06:33.079 What is it? 1358 01:06:34.239 --> 01:06:37.320 It's a No, it's a direct it's called direct Express. 1359 01:06:38.079 --> 01:06:42.039 It's a government paid. Uh uh, there's a bank called 1360 01:06:42.119 --> 01:06:44.880 Commerce Bank that controls direct Express. 1361 01:06:45.119 --> 01:06:46.320 What what is the money for? 1362 01:06:46.559 --> 01:06:46.679 Though? 1363 01:06:46.719 --> 01:06:47.639 What is the money for? 1364 01:06:48.480 --> 01:06:54.480 It's for people with disability. It's a type payments. 1365 01:06:54.599 --> 01:06:57.519 Got it? So it's an asset for you? Is it SSD? I? 1366 01:06:57.719 --> 01:06:58.199 What is it for? 1367 01:06:59.039 --> 01:07:03.199 Yes, it's with me. It's just I'm disable. Got it? 1368 01:07:03.320 --> 01:07:06.880 And how much was the last how much monthly do 1369 01:07:07.000 --> 01:07:07.840 you receive on that. 1370 01:07:09.679 --> 01:07:10.679 Nast six to seven? 1371 01:07:10.920 --> 01:07:13.440 And when was the last time you didn't get nine 1372 01:07:13.639 --> 01:07:14.519 sixty seven? 1373 01:07:15.840 --> 01:07:17.519 The last time with June first? 1374 01:07:17.800 --> 01:07:19.519 And what happened on June first? 1375 01:07:21.719 --> 01:07:23.239 Well, with June first, I. 1376 01:07:23.280 --> 01:07:25.320 Got it, But this month I was supposed to get 1377 01:07:25.360 --> 01:07:26.320 it and I haven't gotten it. 1378 01:07:26.599 --> 01:07:30.400 So it's just simply and I'm sorry because I don't 1379 01:07:30.440 --> 01:07:33.159 know the exact dates we're talking about, but so I 1380 01:07:33.360 --> 01:07:37.159 understand right now we're July second. When do you usually 1381 01:07:37.360 --> 01:07:40.039 get it available on that debit card on the first 1382 01:07:40.119 --> 01:07:40.760 of each month? 1383 01:07:41.519 --> 01:07:42.280 It's the first of. 1384 01:07:42.280 --> 01:07:45.000 Each month, unless the first falls on a week of 1385 01:07:45.760 --> 01:07:47.639 holiday or a weekend. 1386 01:07:47.920 --> 01:07:48.199 Got it? 1387 01:07:48.320 --> 01:07:50.320 Then you get it the next available day. 1388 01:07:50.960 --> 01:07:56.039 We get it, we get the last week day before. 1389 01:07:55.880 --> 01:07:57.559 And has it been late in the past? 1390 01:07:57.760 --> 01:07:59.920 And it Yeah, when's the last time it was late. 1391 01:08:00.159 --> 01:08:03.960 Yeah, just a couple of months ago it was late. 1392 01:08:04.000 --> 01:08:04.400 It was like. 1393 01:08:05.880 --> 01:08:07.440 About six days late. 1394 01:08:07.559 --> 01:08:08.800 So it was always shows. 1395 01:08:08.880 --> 01:08:11.840 But it's late, which is causing a big financial burden 1396 01:08:11.960 --> 01:08:12.199 to you. 1397 01:08:12.800 --> 01:08:15.519 Yes, because I have to pay all these late charges. Oh, 1398 01:08:16.399 --> 01:08:16.920 that's off. 1399 01:08:17.000 --> 01:08:19.520 At one point if I could off for a couple 1400 01:08:19.520 --> 01:08:21.600 of days and I had stay in the dark because 1401 01:08:21.600 --> 01:08:22.000 it sucks. 1402 01:08:22.239 --> 01:08:23.079 Oh it didn't come. 1403 01:08:23.760 --> 01:08:26.720 That sucks. Let me ask you this when you do. 1404 01:08:27.039 --> 01:08:29.640 Let's talk about the last time it was six days late. 1405 01:08:30.039 --> 01:08:33.279 Did you ever communicate with somebody that told you why 1406 01:08:33.399 --> 01:08:35.399 it was late? Or you just have no idea? 1407 01:08:36.479 --> 01:08:39.479 Oh no, because you call and you don't get nobody 1408 01:08:39.560 --> 01:08:45.199 on the phone automatically goes to to put your own 1409 01:08:45.239 --> 01:08:46.039 home and all. 1410 01:08:45.920 --> 01:08:49.039 You do is listen to this harbor music, if you 1411 01:08:49.079 --> 01:08:49.640 can call it that. 1412 01:08:49.960 --> 01:08:51.880 How old are you and me? 1413 01:08:52.119 --> 01:08:54.760 I'm just turned six day years old? What? What? 1414 01:08:55.000 --> 01:08:56.239 What is your disability? 1415 01:08:57.520 --> 01:08:58.039 Oh? I have. 1416 01:09:00.279 --> 01:09:10.760 It find of thesis, romatory authoriers, osteo authritis, osteoterrosis, Oh, 1417 01:09:11.520 --> 01:09:12.359 kidney disease. 1418 01:09:12.640 --> 01:09:15.079 Lord, that's enough. You don't you don't You're depressing me 1419 01:09:15.199 --> 01:09:16.520 at this point. That's crazy. 1420 01:09:17.079 --> 01:09:20.920 Yeah, I'm telling you and I have difficulty of walking, and. 1421 01:09:22.560 --> 01:09:25.760 I had fast surgeon and surgeons and get rid of it. 1422 01:09:26.000 --> 01:09:27.960 Let me ask you something that when you get in 1423 01:09:28.079 --> 01:09:31.560 this bind, here's what I'm afraid of, trying to figure 1424 01:09:31.600 --> 01:09:35.159 out how you always get this check on time. I 1425 01:09:35.239 --> 01:09:37.239 don't think it's going to matter because I think in 1426 01:09:37.319 --> 01:09:39.479 the future it's going to be late again. I don't 1427 01:09:39.520 --> 01:09:42.560 care what anybody tells us. Uncle Sam can barely do 1428 01:09:42.680 --> 01:09:45.159 anything when it comes to money, right, So let let 1429 01:09:45.239 --> 01:09:47.880 me ask you this. When you start getting late fees, 1430 01:09:47.960 --> 01:09:49.720 give me an idea of a late fee you have 1431 01:09:49.960 --> 01:09:50.359 right now? 1432 01:09:51.840 --> 01:09:57.720 Oh goodness, So on one like say, rant is fifteen 1433 01:09:57.800 --> 01:09:59.039 dollars late late fee? 1434 01:09:59.640 --> 01:10:00.840 And does that kick in? 1435 01:10:02.000 --> 01:10:05.159 Oh? Oh? Each you think the rent you can you 1436 01:10:05.279 --> 01:10:06.920 have into the fifth to pay your rent. 1437 01:10:07.319 --> 01:10:09.319 To the fifth. So long as it comes in by 1438 01:10:09.399 --> 01:10:11.880 the fifth, you can do it. But if not, it's 1439 01:10:11.920 --> 01:10:15.119 going to cost you that fifteen bucks exactly. Now, do 1440 01:10:15.159 --> 01:10:18.520 you owe more than one late payment or you're all 1441 01:10:18.640 --> 01:10:19.039 caught up? 1442 01:10:19.159 --> 01:10:19.319 Now? 1443 01:10:20.319 --> 01:10:20.800 Right now? 1444 01:10:21.760 --> 01:10:26.079 Well, two bills I have as of tomorrow. 1445 01:10:25.800 --> 01:10:29.199 I have a late see and what are how much 1446 01:10:29.239 --> 01:10:30.920 of the late fees? As of tomorrow? 1447 01:10:31.800 --> 01:10:34.399 One is fifteen the other one is twenty five. 1448 01:10:34.359 --> 01:10:36.319 And what's the twenty five dollars one. 1449 01:10:37.800 --> 01:10:39.920 That's a medical that's a medical view. 1450 01:10:40.239 --> 01:10:46.199 And what's the fifteen dollar one that that is the 1451 01:10:46.359 --> 01:10:48.760 light view, the light bill, and then the rent bill 1452 01:10:48.960 --> 01:10:53.359 is another fifteen after the fifth or six. Yes, and 1453 01:10:53.520 --> 01:10:56.920 I see this is happening all the time. So yes, 1454 01:10:57.560 --> 01:11:00.640 if you've got to be honest with me at this point. 1455 01:11:00.760 --> 01:11:04.680 So if I was to pay, if I was to 1456 01:11:04.800 --> 01:11:12.119 give you fifty dollars, would that solve the problem going forward? 1457 01:11:12.279 --> 01:11:14.600 Forget about this month? And here's what I mean by that. 1458 01:11:15.239 --> 01:11:19.680 If we pay those late bills now, then you would 1459 01:11:19.760 --> 01:11:24.680 always have that fifty dollars going forward to where if 1460 01:11:24.880 --> 01:11:28.439 your card was laid again, if that deposit onto your 1461 01:11:28.960 --> 01:11:32.000 debit card was late again, you should always have that 1462 01:11:32.239 --> 01:11:36.439 padding to go forward. Does that make sense? Hold on 1463 01:11:36.560 --> 01:11:38.760 a second? Three oh three seven, one, three eight, two, 1464 01:11:38.880 --> 01:11:41.920 five to five, Martin, Jennifer, Shawn, you guys, hold on. 1465 01:11:42.039 --> 01:11:45.760 I promise you're up next right here on the Troubleshooter Show. 1466 01:11:45.800 --> 01:11:48.439 We got a lot cooking. Everybody, bear with us. I 1467 01:11:48.640 --> 01:11:51.560 promised we'll get to these calls. Any questions you have, 1468 01:11:51.920 --> 01:11:53.279 help it troubleshooter dot com. 1469 01:11:53.640 --> 01:11:56.880 Go with a sure thing Denver's best roofer Excel Roofing 1470 01:11:57.000 --> 01:11:59.600 dot com. You don't pay a cent until your content 1471 01:12:03.000 --> 01:12:06.159 time for an insurance check up free, no obligation. In comparison, 1472 01:12:06.319 --> 01:12:09.840 call Compass Insurance paying too much your coverage at dozens 1473 01:12:09.880 --> 01:12:12.600 of insurance companies find out now three all three seven 1474 01:12:12.720 --> 01:12:15.520 seven to one help. You'll think you're his only customer 1475 01:12:15.560 --> 01:12:17.760 when you choose Frank durand the real estate Man dot 1476 01:12:17.840 --> 01:12:21.159 com to list your home with Remax Alliance three all 1477 01:12:21.199 --> 01:12:23.279 three nine two zero sixteen twenty two. 1478 01:12:28.560 --> 01:12:29.479 Rip tough. 1479 01:12:30.840 --> 01:12:31.119 News. 1480 01:12:33.039 --> 01:12:33.880 So you don't have. 1481 01:12:36.079 --> 01:12:40.319 Come run anxious as fast as we can show Shooter's 1482 01:12:40.399 --> 01:12:41.079 gonna help. 1483 01:12:41.399 --> 01:12:44.079 Come man, this is. 1484 01:12:44.119 --> 01:12:48.920 The Troubleshooter Show. No Tom Martinez, Welcome. 1485 01:12:49.039 --> 01:12:51.119 Welcome to the only show of it's kind. We're here 1486 01:12:51.159 --> 01:12:54.439 to solve problems, answer questions, take complaints, try to make 1487 01:12:54.479 --> 01:12:56.840 your life a little bit better. You find yourself in 1488 01:12:56.920 --> 01:12:59.239 a bind. We've got people at referral list dot com 1489 01:12:59.560 --> 01:13:04.479 include attorneys, contractors, you pretty much name it, professionals, stores 1490 01:13:04.880 --> 01:13:08.159 that are here to help you. We love what we do. 1491 01:13:08.399 --> 01:13:12.039 We've recovered over three hundred million dollars in cash, merchandise 1492 01:13:12.119 --> 01:13:16.119 exchanges refunds directly due to this show over the years. 1493 01:13:16.680 --> 01:13:19.119 Three oh three Martinos a phone number. Make sure you 1494 01:13:19.199 --> 01:13:21.960 tell your friends, your family if they need help. We 1495 01:13:22.079 --> 01:13:24.640 want to hear from them, three oh three Martino and 1496 01:13:24.760 --> 01:13:26.720 that number works on or off the air. You can 1497 01:13:26.760 --> 01:13:30.279 also email us at any time at help at troubleshooter 1498 01:13:30.399 --> 01:13:33.399 dot com. Now we were talking to a Net last hour. 1499 01:13:33.439 --> 01:13:34.800 I'm going to bring her back up and we're going 1500 01:13:34.880 --> 01:13:36.800 to finish up with her real quick, and we're gonna 1501 01:13:36.840 --> 01:13:39.439 move on to Jennifer. She's got a problem with the 1502 01:13:39.600 --> 01:13:44.079 four deal dealership in Pueblo. And then Sean has an 1503 01:13:44.119 --> 01:13:47.920 issue with Neo Orthodonics. We used to actually do advertising 1504 01:13:48.479 --> 01:13:51.479 for Neo, like I want to say, ten years ago, 1505 01:13:51.640 --> 01:13:54.279 maybe even longer. And then Martin's got a problem with 1506 01:13:54.359 --> 01:13:58.359 Appliance Factory Outlet. We get that call quite a bit. 1507 01:13:58.760 --> 01:14:00.760 It seems to be a little less than it used 1508 01:14:00.800 --> 01:14:03.680 to be. But I have definitely had the Appliance Factory 1509 01:14:03.760 --> 01:14:07.119 Outlet call before and it's usually about their warranty sucks. 1510 01:14:07.439 --> 01:14:09.399 We're gonna dig into that. But a Net, here's the 1511 01:14:09.439 --> 01:14:12.319 bottom line, and let me just recap. And that's got 1512 01:14:12.359 --> 01:14:15.880 a problem. She's on SSDI. She's got every ailment you 1513 01:14:15.960 --> 01:14:20.680 can imagine, And basically, she's supposed to get about nine 1514 01:14:20.800 --> 01:14:23.119 hundred dollars to one thousand dollars on the first of 1515 01:14:23.239 --> 01:14:27.840 every month through SSDI. They basically load up her debit card. 1516 01:14:28.199 --> 01:14:31.600 A lot of times it doesn't happen a couple months ago, 1517 01:14:31.720 --> 01:14:34.119 it didn't happen till the fifth or six. And what 1518 01:14:34.319 --> 01:14:38.520 that does is that creates three late fees, two fifteen 1519 01:14:38.600 --> 01:14:41.159 dollars late fees and a twenty five dollars late fee 1520 01:14:41.279 --> 01:14:44.840 right in net correct. So here's what we're gonna do. 1521 01:14:45.479 --> 01:14:48.199 We're gonna put Deputy Doc on it. He's gonna call 1522 01:14:48.319 --> 01:14:51.680 you up off air, and we're gonna he's gonna call 1523 01:14:51.840 --> 01:14:54.960 up each of those three places, the electric company, the 1524 01:14:55.039 --> 01:14:59.159 apartment complex, as well as the medical bill collection people, 1525 01:14:59.479 --> 01:15:01.279 and we're gonna to try to get them to move 1526 01:15:01.399 --> 01:15:03.760 the do dates. And we're pretty good at getting this done. 1527 01:15:03.880 --> 01:15:08.600 Doc's really good at this. Moved to say the fifteenth. 1528 01:15:08.720 --> 01:15:11.039 That way, if it does come in late, it's not 1529 01:15:11.159 --> 01:15:15.159 gonna create these extra charges for you. But we're also 1530 01:15:15.319 --> 01:15:19.000 gonna send you fifty five dollars because we're not gonna 1531 01:15:19.039 --> 01:15:21.680 have time to move these right now. And a lot 1532 01:15:21.720 --> 01:15:24.680 of these late fees kicking tomorrow. So how do we 1533 01:15:24.840 --> 01:15:27.600 get you fifty five bucks? What's the easiest way to 1534 01:15:27.720 --> 01:15:27.920 do that? 1535 01:15:30.520 --> 01:15:31.520 By mail or. 1536 01:15:33.800 --> 01:15:35.840 Use that if you're in my cash at me, they 1537 01:15:36.000 --> 01:15:37.159 have to do it to my son. 1538 01:15:37.279 --> 01:15:39.239 You know what I'm gonna do. I'm gonna have Suzanne 1539 01:15:39.279 --> 01:15:41.640 figure that part out. Suzanne, you can get on that. 1540 01:15:42.119 --> 01:15:43.920 So you hold on in that. We're gonna get you 1541 01:15:43.960 --> 01:15:46.000 the fifty five bucks, so you don't go that into 1542 01:15:46.079 --> 01:15:49.359 the hole. And then Deputy Doc's gonna call you up 1543 01:15:49.439 --> 01:15:51.960 later on and he's gonna call up each of these 1544 01:15:52.039 --> 01:15:54.960 places and try to get it moved, because that's gonna 1545 01:15:54.960 --> 01:15:57.560 be a lot easier than trying to get Uncle Sam 1546 01:15:57.680 --> 01:16:00.399 to be on time. So, hey, we appreciate you call 1547 01:16:00.520 --> 01:16:02.680 and tell your friends and stuff. 1548 01:16:02.760 --> 01:16:04.319 Got it all right? 1549 01:16:04.439 --> 01:16:05.239 Thank you so much. 1550 01:16:05.279 --> 01:16:07.079 You're welcome. Hold on, We've got to get some more 1551 01:16:07.159 --> 01:16:10.239 information from you. Uh three oh three seven one three 1552 01:16:10.319 --> 01:16:12.479 eight two five five will have one line open in 1553 01:16:12.560 --> 01:16:16.039 a few minutes. Jennifer, you've been holding the longest. What's 1554 01:16:16.079 --> 01:16:16.359 going on? 1555 01:16:18.560 --> 01:16:23.199 Hi, We have a problem with Alpine Ford in Pablo, Colorado. 1556 01:16:23.359 --> 01:16:23.640 Got it? 1557 01:16:23.920 --> 01:16:26.479 And I know you've had another caller in the past 1558 01:16:26.560 --> 01:16:28.640 call about them and you were able to help them. 1559 01:16:28.880 --> 01:16:31.319 We've probably had more than one, but that's cool. So 1560 01:16:31.479 --> 01:16:32.720 what's going on? What happened? 1561 01:16:34.239 --> 01:16:36.560 Well, I have adult children, they're very young, they're in 1562 01:16:36.600 --> 01:16:41.159 their twenties. They went in Saturday, kind of started negotiating 1563 01:16:41.239 --> 01:16:43.800 a deal, went back Monday morning. 1564 01:16:43.920 --> 01:16:46.000 Hey wait, wait, wait a second, Jennifer, you're going a 1565 01:16:46.039 --> 01:16:48.640 little too fast. Generally I try to speed people up. 1566 01:16:48.680 --> 01:16:51.039 But were they buying a new car or used car? 1567 01:16:51.119 --> 01:16:54.079 And who went in? Brother's sister, husband, wife? Who was it? 1568 01:16:54.840 --> 01:16:58.319 It was my son Chase and his pregnant wife, Maddie 1569 01:16:58.520 --> 01:17:02.279 got it, went in to purchase. It started with the 1570 01:17:02.560 --> 01:17:06.039 used truck, but the mileage that was online for that 1571 01:17:06.199 --> 01:17:10.560 truck was underestimated than the actual mileagell it was. 1572 01:17:10.600 --> 01:17:12.880 I'm curious what did they advertise it as. 1573 01:17:14.680 --> 01:17:17.439 A used pickup truck? And the mileage was off by 1574 01:17:17.479 --> 01:17:20.000 about I think he said ten thousand miles on that 1575 01:17:20.199 --> 01:17:23.319 one and a couple other ones the mileage were off. 1576 01:17:23.439 --> 01:17:23.960 You know what I mean? 1577 01:17:24.079 --> 01:17:27.079 That sounds like false advertising. You know, the dealer board 1578 01:17:27.159 --> 01:17:31.119 doesn't take to that very nicely, and people might think 1579 01:17:31.199 --> 01:17:35.239 I'm overreaching there, but I'm telling you something. When you 1580 01:17:35.560 --> 01:17:38.680 lie to get people to come in the old bait 1581 01:17:38.760 --> 01:17:41.720 and switch. You say, hey, i've got a vehicle that's 1582 01:17:41.800 --> 01:17:45.520 got Let's take a Hondai for instance. It's been certified 1583 01:17:45.880 --> 01:17:49.520 that would have one hundred thousand mile powertrain warranty. They 1584 01:17:49.640 --> 01:17:53.199 advertise it as ninety five thousand, but you show up, 1585 01:17:53.279 --> 01:17:55.880 it's got one hundred and five. There's no warranty, and 1586 01:17:56.079 --> 01:17:58.239 they try to put you into something else. I think 1587 01:17:58.319 --> 01:18:01.880 that's some sneaky crap. But anyhow, Jennifer, So they show 1588 01:18:01.960 --> 01:18:05.039 up on a Saturday, there showed a few different vehicles. 1589 01:18:05.079 --> 01:18:08.279 Did they end up signing any paperwork? Did they buy anything? 1590 01:18:09.880 --> 01:18:09.920 No? 1591 01:18:10.439 --> 01:18:14.039 They actually went back on Monday with one of their 1592 01:18:14.119 --> 01:18:18.399 trade in. They were trading in a Mazda's the X 1593 01:18:18.600 --> 01:18:20.720 ninety that was about a year old that they were 1594 01:18:20.760 --> 01:18:21.600 having issues with. 1595 01:18:21.920 --> 01:18:22.960 What do you mean a year old? 1596 01:18:23.119 --> 01:18:23.479 Don't you. 1597 01:18:25.039 --> 01:18:28.960 Something with one of the computer parts on the engine 1598 01:18:29.680 --> 01:18:31.359 and there one or two was almost step and it 1599 01:18:31.399 --> 01:18:33.840 had already been back to the dealership multiple times. 1600 01:18:33.840 --> 01:18:34.880 So wait a minute, Wait a minute. 1601 01:18:34.960 --> 01:18:39.560 They had what year was this, Manzta twenty twenty four. 1602 01:18:39.600 --> 01:18:42.560 So they had a twenty twenty four Mazda they were 1603 01:18:42.640 --> 01:18:46.920 going to trade in possibly on another used vehicle, No, 1604 01:18:47.159 --> 01:18:47.680 on a. 1605 01:18:47.680 --> 01:18:51.640 Brand They landed on a brand new twenty twenty four 1606 01:18:52.319 --> 01:18:55.199 supposedly brand new pickup Chuck that already had over one 1607 01:18:55.239 --> 01:18:55.880 thousand miles. 1608 01:18:55.960 --> 01:18:58.680 Okay, so they show up. That's fine. So they show 1609 01:18:58.800 --> 01:19:00.479 up and they have the trade in. 1610 01:19:00.560 --> 01:19:05.399 What happens, Well, they trade in one. They have a camper. 1611 01:19:06.760 --> 01:19:10.640 It's a twenty eighteen Montana Keystone. It's a big ol' 1612 01:19:10.680 --> 01:19:15.720 honking camper. Right, So they sold their pickup truck and 1613 01:19:16.159 --> 01:19:17.960 they were like, we'll just keep the camper. And then 1614 01:19:18.000 --> 01:19:20.039 they decided they wanted to get rid of the camper. 1615 01:19:20.119 --> 01:19:24.079 But nobody owns a pickup truck big enough to get 1616 01:19:24.119 --> 01:19:26.079 the camper down to be looked at. 1617 01:19:26.840 --> 01:19:28.760 Who's going to look at it? Where are they going 1618 01:19:28.840 --> 01:19:31.560 to sell it? Where was alpine Ford going to offer 1619 01:19:31.760 --> 01:19:32.279 money for it? 1620 01:19:33.520 --> 01:19:37.239 Well, they were trying every dealership but Alpine Ford. We 1621 01:19:37.319 --> 01:19:38.960 live out in Pueblo, West, and I don't know if 1622 01:19:39.000 --> 01:19:41.000 you've ever been down here. There's not very many car 1623 01:19:41.119 --> 01:19:44.359 dealerships in Pueblo or Canyon City. So they ended up 1624 01:19:44.399 --> 01:19:48.039 at Alpine Ford. Other dealerships, it said, we can't give 1625 01:19:48.079 --> 01:19:51.439 you a trade in, obviously without seeing the camper. Well, 1626 01:19:51.520 --> 01:19:54.840 alpine Ford was more than happy to make a deal 1627 01:19:54.880 --> 01:19:57.079 with my caves without seeing the camper. 1628 01:19:57.119 --> 01:19:59.199 Okay, so how much did they how much did they 1629 01:19:59.359 --> 01:20:00.760 offer for the camper? 1630 01:20:01.239 --> 01:20:02.560 H Okay? 1631 01:20:02.680 --> 01:20:06.560 I have all of their PaperWorks here, and oh lord, 1632 01:20:06.680 --> 01:20:09.840 hold on, hold on, Jennifer, I gotta I just got 1633 01:20:09.960 --> 01:20:10.680 to understand something. 1634 01:20:10.680 --> 01:20:12.319 I'm going to have you send that to us. Sturn 1635 01:20:12.359 --> 01:20:14.600 the break so I can look at it. But here's 1636 01:20:14.640 --> 01:20:16.640 what I want to understand. They go back down Monday, 1637 01:20:16.680 --> 01:20:19.239 and if I got this right, they made a deal 1638 01:20:19.880 --> 01:20:22.840 to trade in a camper and trade in the twenty 1639 01:20:22.920 --> 01:20:26.680 twenty four Mazda on a new vehicle from Alpine Ford. 1640 01:20:26.840 --> 01:20:30.720 Is that at least correct? That's correct? But the trailer 1641 01:20:31.039 --> 01:20:33.279 or the camper they couldn't get down there because they 1642 01:20:33.319 --> 01:20:36.079 didn't have a truck big enough. But yet they still 1643 01:20:36.239 --> 01:20:40.520 offered him X amount of money for the camper they did? 1644 01:20:41.000 --> 01:20:43.720 And is all this in the paperwork? When I look 1645 01:20:43.800 --> 01:20:47.760 at the paperwork, the paperwork says X amount for the camper, 1646 01:20:47.880 --> 01:20:50.760 trade in X amount for the Mazda. Trade in. 1647 01:20:53.159 --> 01:20:53.720 That part. 1648 01:20:54.000 --> 01:20:57.399 I have not been able to actually locate where it's 1649 01:20:57.479 --> 01:20:58.760 itemized Mazda. 1650 01:20:59.119 --> 01:21:00.840 So what does it say on the well, I'm going 1651 01:21:00.920 --> 01:21:03.239 to see the paperwork in a second. Hold On, I'm 1652 01:21:03.319 --> 01:21:06.840 dying to figure out what these guys signed for in writing. 1653 01:21:07.000 --> 01:21:10.199 That's what's gonna matter here. And then I assume and 1654 01:21:10.319 --> 01:21:15.319 we're all gonna find out, including everybody listening, Jennifer, We're 1655 01:21:15.359 --> 01:21:18.319 gonna find out, like, did they finally get to camper 1656 01:21:18.439 --> 01:21:20.279 down there and now they don't want it? Are they 1657 01:21:20.399 --> 01:21:22.760 renagging on the deal? I mean, I'm dying to know 1658 01:21:22.840 --> 01:21:25.880 what's going on. Hold tight, and Sean Martin Candy, you 1659 01:21:25.960 --> 01:21:27.000 guys are up after that. 1660 01:21:32.840 --> 01:21:36.079 Go with a sure thing Denver's best roofer Excel Roofing 1661 01:21:36.199 --> 01:21:36.640 dot com. 1662 01:21:36.800 --> 01:21:38.840 You don't pay a cent until you're content. 1663 01:21:42.199 --> 01:21:45.359 Time for an insurance check up free no obligation comparison 1664 01:21:45.520 --> 01:21:49.079 call Compass Insurance paying too much your coverage at dozens 1665 01:21:49.119 --> 01:21:51.840 of insurance companies find out now three O three seven 1666 01:21:51.840 --> 01:21:54.159 to seven to one help. You'll think you're his only 1667 01:21:54.279 --> 01:21:56.720 customer when you choose Frank durand the real estate Man 1668 01:21:56.800 --> 01:22:00.199 dot com to list your home with Remax Alliance three 1669 01:22:00.279 --> 01:22:02.439 oh three nine two zero sixteen twenty two. 1670 01:22:06.039 --> 01:22:08.279 All right three ZHO three seven one three A two 1671 01:22:08.520 --> 01:22:10.640 five five. By the way, This hour brought to you 1672 01:22:11.000 --> 01:22:14.359 by Frank Duran, the real estate man. You want the 1673 01:22:14.439 --> 01:22:16.600 best realtor out there. You want a guy that sells 1674 01:22:16.680 --> 01:22:20.880 more homes in one month for more money than most 1675 01:22:21.000 --> 01:22:24.800 realtors in the entire state of Colorado is selling a year. 1676 01:22:25.319 --> 01:22:28.279 You call it, Frank, I am not kidding. He has 1677 01:22:28.359 --> 01:22:31.159 saved us so much money when he negotiated the house 1678 01:22:31.239 --> 01:22:34.439 we live in and when he sold our house in 1679 01:22:34.600 --> 01:22:38.239 Castle Rock, he got more for our model than anybody 1680 01:22:38.319 --> 01:22:41.399 else did at the time for the same exact model 1681 01:22:41.560 --> 01:22:44.800 in Red Hawk that was a neighborhood. The guy's unbelievable. 1682 01:22:44.840 --> 01:22:50.640 He is a negotiation machine, a negotiating machine. Check him 1683 01:22:50.640 --> 01:22:53.399 out at Frank Durant Holmes dot com. I promise not 1684 01:22:53.600 --> 01:22:56.640 one person in twenty years that we have sent to 1685 01:22:56.720 --> 01:23:01.720 Frank has ever been upset. Everybody's happy. Everybody uses them 1686 01:23:01.800 --> 01:23:05.359 multiple times. Frank Duranholmes dot com. And by the way, 1687 01:23:05.520 --> 01:23:08.720 fix it twenty four to seven. Renee is who I 1688 01:23:08.880 --> 01:23:12.439 was talking about free second opinions. Here's a perfect example. 1689 01:23:12.600 --> 01:23:15.239 She emailed me. We got a quote on a new 1690 01:23:15.399 --> 01:23:18.239 ac They said we had to do the furnace at 1691 01:23:18.319 --> 01:23:21.079 the same time. It was like thirteen thousand is at 1692 01:23:21.119 --> 01:23:24.279 a good price. Well, I don't know, nor do I know, Renee, 1693 01:23:24.560 --> 01:23:27.760 whether you need the furnace and air conditioner if those 1694 01:23:27.840 --> 01:23:31.520 can be fixed. But if you go to fixmihome dot com, 1695 01:23:32.039 --> 01:23:34.520 they will come out and give you a free second 1696 01:23:34.600 --> 01:23:37.880 opinion and a better price most likely if you do 1697 01:23:38.039 --> 01:23:40.159 need it. Hopefully you don't need it. That's a lot 1698 01:23:40.199 --> 01:23:45.039 of money to spend fix my home dot Com. Now 1699 01:23:46.239 --> 01:23:49.720 we're gonna go back to Jennifer. To Jennifer, and this 1700 01:23:49.840 --> 01:23:54.439 one's kind of crazy. Her son and his significant other, 1701 01:23:54.840 --> 01:23:59.680 who happens to be pregnant, went to Alpine Ford in Pueblo, 1702 01:24:00.520 --> 01:24:04.199 and basically the story goes like this. They're trading in 1703 01:24:04.279 --> 01:24:08.199 a camper and at twenty twenty four Mazda on a 1704 01:24:08.279 --> 01:24:11.279 new vehicle. And the reason they're getting rid of the 1705 01:24:11.359 --> 01:24:13.600 Masita even though it's still under warranty. I guess they've 1706 01:24:13.640 --> 01:24:16.079 had some problems with it. But I'm not going to 1707 01:24:16.159 --> 01:24:18.039 come in here and start beating you up. But people 1708 01:24:18.159 --> 01:24:20.720 in their twenties and their teens, one of the biggest 1709 01:24:20.760 --> 01:24:24.560 problems they ever have, Jennifer is negative equity. They buy something, 1710 01:24:24.640 --> 01:24:27.000 they pay too much for it, then they roll it 1711 01:24:27.119 --> 01:24:30.319 into another vehicle. They still owe more, so they got 1712 01:24:30.439 --> 01:24:34.159 to bump the price of the new vehicle two or 1713 01:24:34.279 --> 01:24:36.960 three cars down the line. Here's what can happen, and 1714 01:24:37.079 --> 01:24:40.039 it happens all the time. They get into an accident. 1715 01:24:40.359 --> 01:24:42.560 I don't care if it's their fault or someone else 1716 01:24:42.680 --> 01:24:46.359 hits them. Insurance gets involved. Insurance is only going to 1717 01:24:46.399 --> 01:24:49.960 pay the actual value, not the negative equity. And the 1718 01:24:50.039 --> 01:24:52.600 next thing you know, they have no vehicle, but they 1719 01:24:52.720 --> 01:24:55.720 still owe ten thousand dollars on them. But I'm just 1720 01:24:55.840 --> 01:24:58.880 telling you that for future reference, they should not be 1721 01:24:59.039 --> 01:25:02.479 buying new cars and trading in fairly new cars. But 1722 01:25:02.600 --> 01:25:05.039 that's not where we're at. So where are we at 1723 01:25:05.199 --> 01:25:05.680 right now? 1724 01:25:07.439 --> 01:25:10.920 Okay? Well, I just fairness to Mazda. There was only 1725 01:25:11.079 --> 01:25:14.520 seven thousand miles left on the warranty. Chase was worried 1726 01:25:14.560 --> 01:25:17.479 about the safety, so nothing against Mazda. They gave them 1727 01:25:17.520 --> 01:25:21.039 rentals when they were working on it, so nothing against Tmasda, 1728 01:25:21.560 --> 01:25:24.159 but safety reasons for his family. He doesn't want them 1729 01:25:24.239 --> 01:25:30.720 breaking down. But back to Alpine, so they make the deal. 1730 01:25:31.239 --> 01:25:33.920 The interest rate fluctuated. They were told four point nine. 1731 01:25:34.000 --> 01:25:35.960 They get in there and sign paperwork and it was 1732 01:25:36.079 --> 01:25:39.239 not four point nine, And I kind of questioned my son, 1733 01:25:39.319 --> 01:25:42.039 but that's another story. He's like, Mom, we just needed 1734 01:25:42.119 --> 01:25:42.560 to do this, so. 1735 01:25:42.680 --> 01:25:45.760 Like whatever, okay, So what was the interest rate? 1736 01:25:47.399 --> 01:25:48.640 Seven point seven? 1737 01:25:48.840 --> 01:25:51.520 Well that's not it's honestly not horrible, so keep going. 1738 01:25:51.600 --> 01:25:54.039 His credit must be somewhat decent. So what else? 1739 01:25:55.319 --> 01:25:58.800 Okay? So then they give my son one of their 1740 01:25:58.960 --> 01:26:00.000 used pickup tracks. 1741 01:26:00.640 --> 01:26:02.760 Well, you said it had one thousand miles, I mean 1742 01:26:02.840 --> 01:26:06.239 that doesn't necessarily mean it's used, right. 1743 01:26:06.319 --> 01:26:08.439 Well, no, they gave him a whole nother pickup truck 1744 01:26:08.520 --> 01:26:10.880 to use to go retrieve the camper. 1745 01:26:11.119 --> 01:26:11.760 Oh, I got you. 1746 01:26:11.920 --> 01:26:14.680 I hadn't seen it yet, but they saw pictures of it. 1747 01:26:14.760 --> 01:26:17.600 And when they asked Chase the Maddie the quality of 1748 01:26:17.680 --> 01:26:20.119 the camper, they said they have bought it about a 1749 01:26:20.239 --> 01:26:23.279 year and a half ago. It was used they purchased. 1750 01:26:23.279 --> 01:26:25.319 Well that's all right, I get it. So they lent 1751 01:26:25.479 --> 01:26:27.319 them a truck to go get it so they could 1752 01:26:27.359 --> 01:26:29.560 look at it. So did that happen right? 1753 01:26:29.800 --> 01:26:33.239 Well, they already, Yeah, So we picked up the pickup truck, 1754 01:26:33.560 --> 01:26:35.079 or we got the pickup truck and we went to 1755 01:26:35.159 --> 01:26:37.319 get the camper. Because I went with them we took 1756 01:26:37.359 --> 01:26:40.680 it back to the dealership and so I'm like, you don't, 1757 01:26:40.840 --> 01:26:42.520 you don't need to talk to anybody. They like, no, Mom, 1758 01:26:42.560 --> 01:26:45.600 the deal's already done, Like you have already sold all 1759 01:26:45.640 --> 01:26:49.000 of this stuff side unseen. He's like yeah. I was like, okay, 1760 01:26:49.159 --> 01:26:49.479 all right. 1761 01:26:49.800 --> 01:26:51.800 So when he brought it back to the dealership, what 1762 01:26:51.920 --> 01:26:52.520 did they say? 1763 01:26:54.039 --> 01:26:56.079 They one guy went and looked at it, and he 1764 01:26:56.319 --> 01:26:58.199 asked for the key and Chased It's like, it's on 1765 01:26:58.279 --> 01:27:01.199 the peg board inside the camper and he's like, I 1766 01:27:01.279 --> 01:27:03.479 can't find it. Chases like, I have is bare one. 1767 01:27:03.520 --> 01:27:06.960 I'll bring it to you. While driving back to the home, 1768 01:27:07.159 --> 01:27:10.239 they called and said, now, meanwhile, they still didn't have 1769 01:27:10.359 --> 01:27:13.159 a key to the camper to go in, and I guess, 1770 01:27:13.560 --> 01:27:17.079 turn on the camper. I'm not quite sure to look 1771 01:27:17.119 --> 01:27:19.479 at it. They called Chase and Maddie and said, hey, 1772 01:27:20.239 --> 01:27:22.119 we had a buyer come in and look at it, 1773 01:27:22.600 --> 01:27:25.279 and they said they don't want to buy it because 1774 01:27:25.319 --> 01:27:29.680 of a floor. And I'm like, honey, what what. 1775 01:27:29.680 --> 01:27:30.000 Do you mean. 1776 01:27:30.039 --> 01:27:31.680 They had a buyer and he changed his mind, and 1777 01:27:31.760 --> 01:27:33.760 now they want to change Jennifer let me. 1778 01:27:33.880 --> 01:27:36.159 I just got to speed this up a little bit here, 1779 01:27:36.239 --> 01:27:39.600 here's what I'm interested in. I have not seen, by 1780 01:27:39.680 --> 01:27:41.880 the way, I have not seen the paperwork. I really 1781 01:27:41.960 --> 01:27:44.039 do want to see it. Can you tell me where 1782 01:27:44.079 --> 01:27:46.600 they're at right now? Do they own a new truck? 1783 01:27:46.680 --> 01:27:47.119 Yes? Or no? 1784 01:27:47.439 --> 01:27:48.279 Or a new vehicle? 1785 01:27:48.439 --> 01:27:51.960 Well, they they do have the pickup truck because they 1786 01:27:52.319 --> 01:27:54.880 received an email saying they had forty eight hours to 1787 01:27:55.000 --> 01:27:55.560 bring it back. 1788 01:27:55.680 --> 01:27:58.239 Hold on, Jennifer, now a dealer, Jennifer, Jennifer, w hold 1789 01:27:58.279 --> 01:28:00.199 one a second though, Is it the new one? 1790 01:28:00.279 --> 01:28:00.560 Okay? 1791 01:28:01.800 --> 01:28:04.600 Yes, Okay, so they do have the new pickup truck. 1792 01:28:05.159 --> 01:28:07.960 The dealer doesn't want the camper. So how much does 1793 01:28:08.039 --> 01:28:10.119 that change the deal? How many dollars? 1794 01:28:11.720 --> 01:28:15.159 They did not say anything. They just demanded they bring 1795 01:28:15.319 --> 01:28:16.199 back the pickup truck. 1796 01:28:16.439 --> 01:28:17.279 Okay, they do. 1797 01:28:17.359 --> 01:28:18.840 They give the kids their stuff back. 1798 01:28:18.920 --> 01:28:20.359 Do they still have the Masda? 1799 01:28:22.439 --> 01:28:23.079 I don't know. 1800 01:28:23.880 --> 01:28:26.720 I would assume they still have the mastas So Alpine 1801 01:28:26.880 --> 01:28:32.880 Ford is willing to completely undo the deal, right, and 1802 01:28:33.039 --> 01:28:35.560 then what is the problem with that? If they want 1803 01:28:35.600 --> 01:28:38.199 to undo the deal, if. 1804 01:28:38.079 --> 01:28:41.760 They genuinely they're saying there's something wrong with the camper, 1805 01:28:41.880 --> 01:28:45.039 but she's disclosed everything he knew with the camper. 1806 01:28:45.159 --> 01:28:47.399 Yeah, I got to see that paperwork. I understand what 1807 01:28:47.520 --> 01:28:50.199 you're saying. Now, you want to hold him to the contract, 1808 01:28:50.279 --> 01:28:53.560 but you're assuming the contract was you know, the ink 1809 01:28:53.720 --> 01:28:57.680 is dry and it's valid, right exactly. So here's what 1810 01:28:57.840 --> 01:29:00.239 I need. I have got to see that paper work. 1811 01:29:00.279 --> 01:29:01.600 When can you send that to me? 1812 01:29:02.960 --> 01:29:05.880 I can I text you screenshots because I have to 1813 01:29:05.960 --> 01:29:06.680 scan it all in. 1814 01:29:06.880 --> 01:29:09.319 If they look good, you can. I gotta be able 1815 01:29:09.359 --> 01:29:10.960 to read it. So let me put you on hold. 1816 01:29:11.000 --> 01:29:12.760 I'm going to keep you on hold till I can 1817 01:29:12.840 --> 01:29:15.680 look at those. So get them over. Yes, you can 1818 01:29:15.760 --> 01:29:20.000 text screenshots Suzanne on your iPhone. Somehow it scans. I 1819 01:29:20.039 --> 01:29:21.119 don't know how does that work? 1820 01:29:21.199 --> 01:29:21.319 Well? 1821 01:29:21.359 --> 01:29:22.800 I downloaded a scanner app. 1822 01:29:23.720 --> 01:29:25.439 Okay, yeah, I'm not going to ever do that. 1823 01:29:25.720 --> 01:29:28.479 Yeah, it converts it to a PDF, a JPG. 1824 01:29:28.279 --> 01:29:30.399 Whatever, Jennifer. I gotta be able to read it to 1825 01:29:30.399 --> 01:29:34.800 the bottom line. Now, who's been holding the longest year? Candy? 1826 01:29:35.279 --> 01:29:37.760 And then after Candy, Sean will get with this Neo 1827 01:29:38.039 --> 01:29:42.439 Orthodonics who we actually represented like ten or fifteen years ago. 1828 01:29:42.479 --> 01:29:45.479 That'd be an interesting one. Candy, what's going on with? 1829 01:29:46.039 --> 01:29:46.159 Oh? 1830 01:29:46.239 --> 01:29:50.439 I'm sorry, Candy, I so apologize. I gotta hit Martin first, 1831 01:29:51.479 --> 01:29:54.239 then I will hit you Martin, what is going on? 1832 01:29:56.359 --> 01:29:59.640 Well, what happened is in April of twenty twenty four, 1833 01:30:00.119 --> 01:30:04.720 bought a Ge Combo profile washer dryer. 1834 01:30:04.800 --> 01:30:07.640 Hey, Dragon, can you boost him a little? Or Martin, 1835 01:30:07.680 --> 01:30:11.079 if you're on Bluetooth, get off of it. But say 1836 01:30:11.119 --> 01:30:12.159 it again. You bought what. 1837 01:30:15.039 --> 01:30:19.000 I bought, a Ge Profile combo washing dryer. 1838 01:30:19.000 --> 01:30:21.199 And you bought it from Appliance factory outlet. 1839 01:30:22.359 --> 01:30:25.079 Yes, yes I did, and I got an extended warranty. 1840 01:30:25.600 --> 01:30:29.920 So here's the situation. Last Wednesday, a week ago today, 1841 01:30:30.039 --> 01:30:33.359 somebody came out and said, there is a pump went out. 1842 01:30:34.079 --> 01:30:37.159 We will get it ordered for you and everything will 1843 01:30:37.199 --> 01:30:40.720 be taken care of, and they scheduled to put the 1844 01:30:40.840 --> 01:30:44.359 pump in today. Well, yesterday I get a call from 1845 01:30:44.439 --> 01:30:47.680 them and say, we have the pump, but there's supposed 1846 01:30:47.720 --> 01:30:50.560 to be a motherboard that they didn't send, so we 1847 01:30:50.680 --> 01:30:52.359 don't know when we're going to get it, but we're 1848 01:30:52.399 --> 01:30:55.520 hoping we get it Monday. Okay, this coming Monday. 1849 01:30:55.800 --> 01:30:56.079 Got it? 1850 01:30:56.119 --> 01:30:59.279 And I said, so I'm going to be two weeks 1851 01:30:59.319 --> 01:31:01.560 without a washer and dryer. 1852 01:31:01.880 --> 01:31:05.119 Well does that does the after does the actual warranty 1853 01:31:05.279 --> 01:31:08.159 they give you forget about the extended Does it cover 1854 01:31:08.279 --> 01:31:11.079 any kind of time frame in the paperwork? And then 1855 01:31:11.319 --> 01:31:13.479 does the extended warranty cover anything? 1856 01:31:15.079 --> 01:31:18.680 I do not know because I cannot find that paperwork, 1857 01:31:18.760 --> 01:31:19.319 but I do have. 1858 01:31:19.720 --> 01:31:21.920 It's gonna be a matter of contract. And let me 1859 01:31:22.000 --> 01:31:25.239 tell you, I don't like Appliance Factory Outlet. I'm not 1860 01:31:25.319 --> 01:31:28.000 going to get into why, but there was a period 1861 01:31:28.079 --> 01:31:30.239 of time where we would get calls on these guys 1862 01:31:30.319 --> 01:31:33.079 all the time. One of the people we met down 1863 01:31:33.159 --> 01:31:36.920 there actually would get problems fixed like this, But they 1864 01:31:37.079 --> 01:31:40.800 no longer worked there, and in my opinion, Appliance Factory 1865 01:31:40.840 --> 01:31:43.479 Outlet just that they're not in the customer service. 1866 01:31:44.399 --> 01:31:45.159 I can't remember. 1867 01:31:45.600 --> 01:31:45.720 Now. 1868 01:31:45.760 --> 01:31:47.359 I'm not on the show as much as you, but 1869 01:31:47.479 --> 01:31:50.119 I can't remember the last call we got a complaint 1870 01:31:50.159 --> 01:31:52.600 we got on Appliance Factory Outlety. 1871 01:31:52.640 --> 01:31:55.319 I think we've gotten probably three this year. Maybe, Oh, 1872 01:31:55.439 --> 01:31:56.279 I did not know that. 1873 01:31:56.439 --> 01:31:56.920 Pardon me. 1874 01:31:57.239 --> 01:32:00.199 Yeah, that's no big deal though, but it's gonna I'm 1875 01:32:00.239 --> 01:32:02.520 down to the contract, Martin. Do we have an angel 1876 01:32:02.600 --> 01:32:03.399 over there anymore? 1877 01:32:03.520 --> 01:32:05.680 No, I don't know, but if we don't, I can 1878 01:32:05.840 --> 01:32:06.399 land one. 1879 01:32:06.520 --> 01:32:09.119 But to me, I mean, it just sounds like. 1880 01:32:09.319 --> 01:32:11.439 It's going to be it's four more days. 1881 01:32:11.560 --> 01:32:12.399 I mean, what do you do? 1882 01:32:12.680 --> 01:32:13.720 Go to a laundry mat. 1883 01:32:13.800 --> 01:32:17.800 I'm not trying to be insensitive, but to me, this 1884 01:32:18.000 --> 01:32:18.560 is what it is. 1885 01:32:18.760 --> 01:32:18.840 Mat. 1886 01:32:19.079 --> 01:32:20.439 I just don't know what they're going. 1887 01:32:22.520 --> 01:32:23.680 They willing to ask them. 1888 01:32:24.520 --> 01:32:26.239 They're willing to fix everything, right. 1889 01:32:26.239 --> 01:32:27.239 Martin, next day air? 1890 01:32:28.359 --> 01:32:30.279 What's that They're willing to fix everything? 1891 01:32:32.079 --> 01:32:32.600 There will. 1892 01:32:34.439 --> 01:32:36.960 Weeks when you should have taken less than one. I 1893 01:32:37.039 --> 01:32:39.199 asked them why they can't ship it next day air 1894 01:32:39.640 --> 01:32:42.920 and they said, well, and if I wanted a call 1895 01:32:43.079 --> 01:32:46.119 ge and make arrangements, I could do that. 1896 01:32:46.439 --> 01:32:46.840 You see. 1897 01:32:46.880 --> 01:32:49.920 To me, who happens mart this to I don't know, Yeah, 1898 01:32:50.000 --> 01:32:50.880 I don't Martin. 1899 01:32:51.159 --> 01:32:54.119 I somewhat agree with Suzanne on this. It's like it's 1900 01:32:54.239 --> 01:32:57.880 four days. We have ones where the ice maker has 1901 01:32:57.960 --> 01:33:01.880 gone out on LG appliances. It takes six months and 1902 01:33:02.880 --> 01:33:05.439 there's just not much you're gonna do. I'll be honest, Martin, 1903 01:33:05.520 --> 01:33:07.960 I think you got to, uh, you gotta just suck 1904 01:33:08.039 --> 01:33:09.840 this one up. Buttercup, hold tight. 1905 01:33:15.279 --> 01:33:18.560 Go with a sure thing Denver's best roofer excel roofing 1906 01:33:18.640 --> 01:33:21.279 dot com. You don't pay a cent until you're content. 1907 01:33:22.880 --> 01:33:27.800 Wait time for an insurance checkup free, no obligation comparison 1908 01:33:28.000 --> 01:33:31.520 call Compass Insurance paying too much your coverage at dozens 1909 01:33:31.560 --> 01:33:34.279 of insurance companies find out now three all three seven 1910 01:33:34.319 --> 01:33:36.640 to seven to one help You'll think you're his only 1911 01:33:36.760 --> 01:33:39.159 customer when you choose Frank durand the real estate Man 1912 01:33:39.279 --> 01:33:42.680 dot com to list your home with Remax Alliance three 1913 01:33:42.720 --> 01:33:45.840 all three nine two zero sixteen twenty two all. 1914 01:33:45.960 --> 01:33:49.399 This is Denver's talkstation with Michael Brown in the morning 1915 01:33:49.479 --> 01:33:51.199 and dan Keplis in the afternoon. 1916 01:33:51.319 --> 01:33:59.920 Six thirty khow Denver. No impact traffic from the super 1917 01:34:00.119 --> 01:34:01.800 storing car Wash Traffic Center. 1918 01:34:02.119 --> 01:34:05.039 This report is sponsored by our American Stories. 1919 01:34:05.680 --> 01:34:07.520 All right, not to bet on the freeways. So a 1920 01:34:07.600 --> 01:34:10.199 little heavy here and there. We've had some construction zones. 1921 01:34:10.239 --> 01:34:13.119 We're kind of slow on two seventies still, especially west 1922 01:34:13.319 --> 01:34:16.039 heading up through Bosquaz. I twenty five has been congested 1923 01:34:16.119 --> 01:34:18.279 coming in through downtown, as as well as two to 1924 01:34:18.399 --> 01:34:20.279 five in from Parker and up out of the Tech Center. 1925 01:34:20.439 --> 01:34:23.159 A little bit of slowing there too. Accidents Colfax and 1926 01:34:23.239 --> 01:34:26.079 Spear downtown. Also one on Santa Fe just east of 1927 01:34:26.119 --> 01:34:29.039 I twenty five, as well as Peak View and Yosemite. 1928 01:34:29.159 --> 01:34:31.239 We're heading into the high country. We've got delays due 1929 01:34:31.239 --> 01:34:33.960 to roadwork between Copper Mountain West up to Vale. 1930 01:34:34.199 --> 01:34:36.720 Looks like several miles in there some pretty heavy jamming. 1931 01:34:36.920 --> 01:34:37.399 What traffic. 1932 01:34:37.439 --> 01:34:38.279 I'm Jonathan Steele. 1933 01:34:38.640 --> 01:34:42.640 This is Leehavi post of our American Stories. On our 1934 01:34:42.720 --> 01:34:46.479 next episode, we'll tell the story about Teddy Roosevelt fought 1935 01:34:46.640 --> 01:34:49.880 against anti Semitism. You won't want to miss the next 1936 01:34:49.960 --> 01:34:53.000 episode of our American Stories. 1937 01:34:53.399 --> 01:34:56.159 You know, I love products to generally pay for themselves, 1938 01:34:56.159 --> 01:34:59.119 So I'm talking about quiet, cool whole house fans. It 1939 01:34:59.239 --> 01:35:01.159 gets rid of all that hot air up in the 1940 01:35:01.239 --> 01:35:03.680 attic and on that top floor, just gets rid of it, 1941 01:35:03.800 --> 01:35:06.600 gets it right out into the atmosphere along with the 1942 01:35:06.680 --> 01:35:08.800 hot air. It gets rid of the dander, and it 1943 01:35:08.880 --> 01:35:12.439 gets rid of all the exhaust and the pathogens and 1944 01:35:12.520 --> 01:35:15.199 the dust and everything in your house, maybe even dangerous 1945 01:35:15.239 --> 01:35:18.399 gases smoke if maybe you're a smoker, you get the idea. 1946 01:35:18.439 --> 01:35:20.439 It gets rid of all of it. It brings in 1947 01:35:20.640 --> 01:35:24.720 the nice cool air from the basement, and the house 1948 01:35:24.800 --> 01:35:27.760 can actually drop ten twenty degrees in a matter of minutes. 1949 01:35:28.079 --> 01:35:30.000 What I love about it does It can save you 1950 01:35:30.119 --> 01:35:34.479 up to ninety percent off your AC cost You know Colorado. 1951 01:35:34.560 --> 01:35:37.079 It's nice and cool and night. You pump that into 1952 01:35:37.119 --> 01:35:39.520 the house, you buckle up the windows. It stays nice 1953 01:35:39.560 --> 01:35:42.800 and cool for the majority of the day. People saving 1954 01:35:43.039 --> 01:35:46.560 fifty to ninety percent off the AC costs. You got 1955 01:35:46.680 --> 01:35:49.119 to check these guys out. And it's nice and quiet. 1956 01:35:49.439 --> 01:35:52.479 It's operated by a remote. It's so cool. No more 1957 01:35:52.520 --> 01:35:56.119 hot sleepless nights, no more high AC bills, and the 1958 01:35:56.319 --> 01:36:01.359 installation is very fast, clean and extremely professional by the 1959 01:36:01.479 --> 01:36:05.439 folks at qccolorado dot com. Check them out up and 1960 01:36:05.560 --> 01:36:08.520 down the front range, Colorado Springs all the way to 1961 01:36:08.640 --> 01:36:14.079 Fort Collins, Qccolorado dot com. Quit waste and money qccolorado 1962 01:36:14.199 --> 01:36:14.640 dot com. 1963 01:36:15.840 --> 01:36:18.920 I'm consumer advocate Tom Martino, and I have partnered with 1964 01:36:19.039 --> 01:36:23.079 American Financing for a very good cause to get my 1965 01:36:23.319 --> 01:36:26.119 listeners out of high interest debt. 1966 01:36:26.319 --> 01:36:29.279 Your first step to creating financial freedom. 1967 01:36:29.520 --> 01:36:32.239 Get rid of that credit card debt with the smart 1968 01:36:32.319 --> 01:36:35.800 equity loan, no upfront fees. Call my friends now three 1969 01:36:35.880 --> 01:36:38.800 O three six, nine, five, seven thousand. They will get 1970 01:36:38.880 --> 01:36:40.760 you into the right loan to get rid of that 1971 01:36:40.880 --> 01:36:44.239 high interest debt. Maybe a home equity loan, or possibly 1972 01:36:44.399 --> 01:36:47.720 a complete refinance where your blended rate is much lower 1973 01:36:47.800 --> 01:36:50.479 than you're paying now, even with a lower mortgage payment. 1974 01:36:50.640 --> 01:36:55.279 Americanfinancing dot net start your road to financial freedom. Once 1975 01:36:55.319 --> 01:36:57.920 you get that loan, you can have some breathing room. 1976 01:36:58.119 --> 01:37:00.680 Pay down that part of your loan fast drive you'd like. 1977 01:37:00.880 --> 01:37:04.479 Three oh three six nine five seven thousand. Get a 1978 01:37:04.640 --> 01:37:08.119 grip on your finances three oh three six nine five 1979 01:37:08.319 --> 01:37:11.520 seven thousand. NMLS one eight two three three four Call 1980 01:37:11.600 --> 01:37:14.039 three oh three six nine five seven thousand for details 1981 01:37:14.039 --> 01:37:15.680 about credit costs and terms. 1982 01:37:19.640 --> 01:37:21.439 It's Henry Brett's with Excel Roofing. 1983 01:37:21.560 --> 01:37:23.680 If your home was in a hail or windstorm, you 1984 01:37:23.720 --> 01:37:26.760 should call Excel Roofing first. We'll let you know if 1985 01:37:26.840 --> 01:37:29.560 you have damage and if you should file acclaim. Three 1986 01:37:29.640 --> 01:37:33.319 oh three seven sixty one six four zero zero. Excel 1987 01:37:33.399 --> 01:37:37.239 is Martino's favorite roofer. Honest inspections, no cancelation fees, You 1988 01:37:37.279 --> 01:37:39.720 don't pay a cent until you're content. Three oh three 1989 01:37:39.960 --> 01:37:43.880 seven sixty one six four zero zero Excel Roofing dot com. 1990 01:37:44.520 --> 01:37:47.960 Run Man, I am happy to tell you about the 1991 01:37:48.079 --> 01:37:50.600 only real tour that made the cut for Team Dave Logan, 1992 01:37:50.640 --> 01:37:53.359 and that is Troy Hansford. I recommend Troy because he's 1993 01:37:53.439 --> 01:37:55.840 the only agent that will guarantee to sell your home 1994 01:37:56.079 --> 01:37:58.279 at your price, or he'll write you a check for 1995 01:37:58.399 --> 01:38:00.680 five thousand dollars. In the Good News, he puts that 1996 01:38:00.760 --> 01:38:02.880 in writing. He can make that guarantee because he spends 1997 01:38:03.000 --> 01:38:06.079 tens of thousands of dollars generating demand, and right now 1998 01:38:06.159 --> 01:38:08.720 he has hundreds of approved home buyers ready to buy. 1999 01:38:08.840 --> 01:38:09.920 He just doesn't have enough houses. 2000 01:38:10.039 --> 01:38:11.760 So if you have a house, Troy might have that 2001 01:38:11.880 --> 01:38:14.199 perfect buyer for you right now, give him a call. 2002 01:38:14.279 --> 01:38:17.439 Seven two zero nine hundred four four three three. Let 2003 01:38:17.479 --> 01:38:19.359 me give you a story. Just last week, Troy listed 2004 01:38:19.399 --> 01:38:21.520 a house that was on the market for almost a month. 2005 01:38:21.640 --> 01:38:23.800 You know what, Troy sold it for full price in 2006 01:38:24.000 --> 01:38:26.159 less than a week. And if for any reason you 2007 01:38:26.239 --> 01:38:29.039 need to sell right away, Troy will buy your house 2008 01:38:29.239 --> 01:38:31.800 for all cash and he can close in as little 2009 01:38:31.840 --> 01:38:34.560 as seven days. Call Troy and get your home sold 2010 01:38:34.680 --> 01:38:37.399 for the most money. Seven two zero, nine hundred four 2011 01:38:37.439 --> 01:38:39.479 to four three three. Again, that's seven to two ozho 2012 01:38:39.560 --> 01:38:42.319 nine hundred forty four to thirty three. Troy Hansford with 2013 01:38:42.479 --> 01:38:46.560 Remax Professionals, a Colorado licensed broker. Some restrictions apply exting 2014 01:38:46.560 --> 01:38:48.760 pricy policy and terms and conditions posted at texting terms 2015 01:38:48.760 --> 01:38:50.640 dot us texting roles you for occurring at any text 2016 01:38:50.640 --> 01:38:51.159 marketing messages. 2017 01:38:51.239 --> 01:38:52.800 Message in dat rates may apply or play stop op 2018 01:38:52.880 --> 01:38:54.399 out terms and condition supply to the earnings promotion. 2019 01:38:54.520 --> 01:38:57.920 Do you have care giving experience as a parent, teacher, nanny, coach, 2020 01:38:58.119 --> 01:39:00.880 or in another similar role. Popskip drive is looking for 2021 01:39:01.039 --> 01:39:03.800 experienced caregivers who want to help students in their community 2022 01:39:03.880 --> 01:39:06.079 by driving them to and from school. Earn up to 2023 01:39:06.159 --> 01:39:09.399 fifty dollars per ride with hopskip drives welcome promotion, all 2024 01:39:09.479 --> 01:39:11.840 while helping your community. If you have your own vehicle 2025 01:39:11.880 --> 01:39:13.800 that is no more than ten years old, a clean 2026 01:39:13.920 --> 01:39:16.600 driving record, and at least five years of caregiving experience, 2027 01:39:16.720 --> 01:39:19.159 you could become a hop skip drive care driver. Just 2028 01:39:19.279 --> 01:39:21.560 text school to thirty two thirty two thirty two to 2029 01:39:21.640 --> 01:39:24.760 get started right now. Hopskip drive gives you the flexibility 2030 01:39:24.800 --> 01:39:27.560 to set your own schedule and earn competitive pay. It's simple, 2031 01:39:27.720 --> 01:39:29.720 drive in your free time and make a real difference 2032 01:39:29.760 --> 01:39:32.720 for students right in your neighborhood. Don't wait Text school 2033 01:39:32.840 --> 01:39:35.079 to thirty two thirty two thirty two. Right now, text 2034 01:39:35.199 --> 01:39:37.439 school to thirty two thirty two thirty two and start 2035 01:39:37.479 --> 01:39:40.319 earning up to fifty dollars per ride during HOPSKIP drives 2036 01:39:40.399 --> 01:39:41.520 welcome promotion period. 2037 01:39:41.680 --> 01:39:44.239 That's school to thirty two thirty two thirty two. Text 2038 01:39:44.359 --> 01:39:46.159 school to thirty two thirty two thirty two. 2039 01:39:46.279 --> 01:39:50.479 Now, market volatility isn't slowing down. If you're nearing retirement, 2040 01:39:50.760 --> 01:39:53.399 now is not the time to wait and see. Every 2041 01:39:53.520 --> 01:39:56.479 day of uncertainty can put your future at risk. It's 2042 01:39:56.640 --> 01:39:59.800 time to diversify. I'm Jeff Junior with Trajan Wealth, and 2043 01:40:00.039 --> 01:40:03.199 I want you to know you can create certainty locking 2044 01:40:03.359 --> 01:40:07.880 in guaranteed income for life. This means predictable, stable cash 2045 01:40:07.960 --> 01:40:11.399 flow even in turbulent times. You've worked too hard to 2046 01:40:11.479 --> 01:40:14.279 leave your retirement to chance. Right now, there are options 2047 01:40:14.359 --> 01:40:18.359 to receive up to thirty percent upfront or annual growth 2048 01:40:18.520 --> 01:40:21.520 of up to ten percent for retirement income. That's up 2049 01:40:21.600 --> 01:40:24.600 to thirty thousand dollars up front or up to ten 2050 01:40:24.720 --> 01:40:27.720 thousand dollars per year on one hundred thousand dollars, all 2051 01:40:27.920 --> 01:40:29.640 guaranteed for retirement income. 2052 01:40:29.880 --> 01:40:30.560 Don't wait. 2053 01:40:30.920 --> 01:40:33.960 Call Trajan today at seven two zero four zero five 2054 01:40:34.079 --> 01:40:37.039 thirty three hundred. That's seven two zero, four zero five 2055 01:40:37.159 --> 01:40:37.920 thirty three hundred. 2056 01:40:38.000 --> 01:40:39.560 New guarantees are based on the claims pannaility of the 2057 01:40:39.560 --> 01:40:40.279 issue insurance company. 2058 01:40:40.279 --> 01:40:42.359 Any example provided to are hypothetic anali are expect us 2059 01:40:42.359 --> 01:40:44.319 sales bushures should be reviewed carefully for funding spechus and 2060 01:40:44.319 --> 01:40:46.479 def it's fairy Debama state that's straight and wealth insurans solutions. 2061 01:40:46.359 --> 01:40:49.479 For six thirty k how and iHeartRadio station. 2062 01:40:51.600 --> 01:40:51.920 All right? 2063 01:40:52.000 --> 01:40:55.359 Three out of three seven one, three, eight two five five. 2064 01:40:55.479 --> 01:40:59.560 I did get that contract from the four dealer. We're 2065 01:40:59.600 --> 01:41:01.600 going to get at her back up after the break. 2066 01:41:01.640 --> 01:41:05.000 I'm gonna have Deputy d eyeball this. I'll tell you 2067 01:41:05.079 --> 01:41:06.880 the first thing I saw. I want to tell you this. 2068 01:41:07.039 --> 01:41:12.319 So let me pull this pack up. This drives me nuts. Okay, 2069 01:41:13.239 --> 01:41:18.399 so service contract information. Remember Alpine Ford her kids in 2070 01:41:18.479 --> 01:41:21.560 his twenties. I'm going to tell you the different things 2071 01:41:21.600 --> 01:41:26.720 they sold them. Drives me nuts. Tyron wheel road hazard protection, 2072 01:41:27.640 --> 01:41:35.600 alloy wheels, cosmetic repair, paintless, dent repair, windshield repair, key protection, 2073 01:41:35.840 --> 01:41:42.000 total benefit, key protection. They sold them key protection. Do 2074 01:41:42.079 --> 01:41:46.880 you hear what I just said, key Protection. I'm baffled 2075 01:41:47.279 --> 01:41:51.239 why anybody would buy all this mop and glow when 2076 01:41:51.279 --> 01:41:55.760 they buy a car. It's absolutely insane. But I want 2077 01:41:55.800 --> 01:42:00.720 to see if this contract is said and done. I 2078 01:42:00.920 --> 01:42:02.840 want to see if it's said and done, and then 2079 01:42:02.880 --> 01:42:08.159 we're going to figure out why alpine Ford decided that 2080 01:42:08.399 --> 01:42:10.800 they don't want to take the trade in. If if 2081 01:42:10.840 --> 01:42:13.880 they agreed to take it, we'll find out. Now, who 2082 01:42:13.960 --> 01:42:14.760 do I got up here? 2083 01:42:14.840 --> 01:42:15.000 Next? 2084 01:42:15.279 --> 01:42:17.680 One quick question? Go ahead with all that mop and 2085 01:42:17.800 --> 01:42:20.479 glow that they sold them. Yeah, the swat thing is 2086 01:42:20.560 --> 01:42:21.560 to undo the deal. 2087 01:42:22.000 --> 01:42:23.119 Well I think so too. 2088 01:42:23.279 --> 01:42:25.720 But the next time he buys a car, Yeah, he 2089 01:42:25.800 --> 01:42:27.359 learned a little bit. I would undo that deal in 2090 01:42:27.439 --> 01:42:27.920 a heartbeat. 2091 01:42:28.000 --> 01:42:30.359 I probably would too, Doc, But I mean, let's see. 2092 01:42:30.520 --> 01:42:32.039 I mean they don't want to undo it, so we'll 2093 01:42:32.039 --> 01:42:36.680 see what's happenings. The buyers don't want to undo it 2094 01:42:36.760 --> 01:42:40.640 for whatever reason. Hey, Deputy d we sent you that 2095 01:42:40.920 --> 01:42:44.560 alpine Ford agreement. I'm trying to figure out is if 2096 01:42:44.640 --> 01:42:47.159 the camper. I want to know if the agreement was 2097 01:42:47.199 --> 01:42:50.119 signed by both parties, and was the camper on there 2098 01:42:50.199 --> 01:42:52.239 with the dollar amount for the trade in. I don't 2099 01:42:52.279 --> 01:42:54.640 know what they're doing with that, So see what you 2100 01:42:54.720 --> 01:42:57.960 can find out about that. Sean you've been holding a while. 2101 01:42:58.039 --> 01:43:00.279 By the way, we have two lines open. First time 2102 01:43:00.800 --> 01:43:03.479 the entire show we've had any lines open. Three to 2103 01:43:03.600 --> 01:43:06.560 h three Martino. You've been ripped off? Need help? Three 2104 01:43:06.720 --> 01:43:11.920 zero three Martino, we have two lines open. Now, let's 2105 01:43:12.039 --> 01:43:17.560 see here, Sean, Sean, what is going on? Neo Orthodonics. 2106 01:43:17.640 --> 01:43:23.039 I forget the guy's name. Yeah, doctor Lawson, Yeah, doctor Lawson. 2107 01:43:23.159 --> 01:43:23.359 Yeah. 2108 01:43:23.399 --> 01:43:27.640 We advertised, we advertised for them probably I want to 2109 01:43:27.680 --> 01:43:28.720 say ten years ago. 2110 01:43:29.880 --> 01:43:33.359 It probably was because that's about well, I found him 2111 01:43:33.399 --> 01:43:36.279 through you, through his Aurora Orthodonics and TMJ. 2112 01:43:36.640 --> 01:43:38.800 That's right, give me some help. 2113 01:43:39.560 --> 01:43:41.399 And then he'd come on the show a couple of 2114 01:43:41.439 --> 01:43:43.560 times and he'd started Neo Office. 2115 01:43:43.760 --> 01:43:47.359 Yeah, Neo was pretty interesting. Instead of doing what people 2116 01:43:47.399 --> 01:43:50.560 would think of as like braces are a retainer, well 2117 01:43:50.600 --> 01:43:52.560 I guess it kind of was a retainer, but they'd 2118 01:43:52.600 --> 01:43:55.840 start people younger with the hopes they'd never have to 2119 01:43:55.960 --> 01:43:59.279 go into braces, but still kind of straighten the teeth. 2120 01:43:59.359 --> 01:44:00.960 But I'm not going to I don't want to go 2121 01:44:01.079 --> 01:44:02.880 down that road. So what's going on? 2122 01:44:04.279 --> 01:44:08.039 So we started my I finished my program with Aurora 2123 01:44:08.159 --> 01:44:11.520 Orthodonics and TMJ, but I was still having like semiannual 2124 01:44:11.680 --> 01:44:14.520 visits to make sure sure things were on track. And 2125 01:44:14.960 --> 01:44:18.319 during that time, my daughter who is almost nine now 2126 01:44:18.439 --> 01:44:22.760 I think we've been so about three years into the 2127 01:44:22.920 --> 01:44:26.439 first level of MYO brace program. We paid our end 2128 01:44:26.479 --> 01:44:29.479 of the contract and that was supposed to include all 2129 01:44:29.560 --> 01:44:33.760 of our myobraces because they increased in size or strength 2130 01:44:34.000 --> 01:44:34.640 or Yeah. 2131 01:44:34.680 --> 01:44:35.680 How much did you pay? 2132 01:44:35.760 --> 01:44:38.760 By the way, probably about thirty five hundred dollars? 2133 01:44:39.640 --> 01:44:42.439 And what did they and what's the issue? 2134 01:44:42.520 --> 01:44:42.640 Now? 2135 01:44:42.720 --> 01:44:44.119 You paid thirty five hundred and. 2136 01:44:44.159 --> 01:44:47.640 Now what We got an email in January saying they 2137 01:44:47.720 --> 01:44:48.600 closed their offices. 2138 01:44:49.199 --> 01:44:51.000 He just stopped working. 2139 01:44:51.239 --> 01:44:53.640 He said, all of our files have been transferred to 2140 01:44:53.760 --> 01:45:00.520 another orthodontics. Who was it, doctor Omart ohm Art? 2141 01:45:00.760 --> 01:45:03.039 Did he sell the practice? Did he retire? 2142 01:45:03.159 --> 01:45:04.479 What? What do you now know? 2143 01:45:05.680 --> 01:45:09.840 I think he was having medical problems. Oh and he 2144 01:45:10.119 --> 01:45:10.680 just closed it. 2145 01:45:10.920 --> 01:45:12.000 Does he still with us? 2146 01:45:13.600 --> 01:45:13.840 Yes? 2147 01:45:14.359 --> 01:45:15.359 I believe so. 2148 01:45:16.319 --> 01:45:20.760 One of his assistants is over at the new orthodontics practice. 2149 01:45:22.640 --> 01:45:24.119 She said they had to. 2150 01:45:24.239 --> 01:45:28.479 Transfer the files that they're required to. So Omart did 2151 01:45:28.560 --> 01:45:33.359 not buy NEO uh, and he gave us a free 2152 01:45:33.439 --> 01:45:36.760 consultation and then never called us back for so basically, 2153 01:45:36.880 --> 01:45:37.439 you want. 2154 01:45:37.319 --> 01:45:39.760 To care you paid for, but yet this guy's out 2155 01:45:39.800 --> 01:45:40.319 of business. 2156 01:45:41.439 --> 01:45:44.239 He's out of business. There's a Facebook group called neo 2157 01:45:44.479 --> 01:45:47.039 Orthodonic broad I want my money back. 2158 01:45:47.359 --> 01:45:49.520 I am not in the worst. 2159 01:45:50.439 --> 01:45:53.520 I am like there are people who were in that. 2160 01:45:53.640 --> 01:45:55.560 I don't know what you hey, doc, let me ask 2161 01:45:55.640 --> 01:46:00.000 you something. When when a doctor goes out of business, 2162 01:46:00.279 --> 01:46:02.239 I don't care if it's because they're sick, or they 2163 01:46:02.359 --> 01:46:06.079 run out of money or whatever happens. What typically happens, 2164 01:46:06.199 --> 01:46:09.479 isn't it just like any other corporation, someone can force 2165 01:46:09.560 --> 01:46:11.079 them into bankruptcy. I guess. 2166 01:46:11.399 --> 01:46:11.560 Well. 2167 01:46:11.880 --> 01:46:13.720 The only thing is the records have to be capped 2168 01:46:13.800 --> 01:46:17.359 for I know, in medical practice for seven years, in 2169 01:46:17.479 --> 01:46:20.960 ob practices, believe it or not, for eighteen years because 2170 01:46:21.039 --> 01:46:23.840 the kid becomes until the kids become an adult. But 2171 01:46:24.560 --> 01:46:27.840 there's some I'm sure the dentists have a time frame 2172 01:46:28.159 --> 01:46:29.640 for which they have to keep the rest. 2173 01:46:29.520 --> 01:46:32.039 So the records are probably over it. Whoever you said 2174 01:46:32.800 --> 01:46:34.359 he turned his practice over. 2175 01:46:34.479 --> 01:46:36.279 Too, they might not be. 2176 01:46:36.479 --> 01:46:41.359 They're looking, but apparently he didn't even inform the record company, 2177 01:46:42.039 --> 01:46:44.840 and so some of our records may be completely lost. 2178 01:46:45.000 --> 01:46:47.560 I don't know what to make of this, meaning I 2179 01:46:47.600 --> 01:46:49.720 don't know what to do with it. I mean you 2180 01:46:49.840 --> 01:46:53.159 could force them, I guess, into bankruptcy if he didn't 2181 01:46:53.239 --> 01:46:56.720 go bankrupt. Do you know if they filed bankruptcy, did 2182 01:46:56.800 --> 01:46:57.880 you ever get anything? 2183 01:46:59.039 --> 01:47:02.159 I never got anything. It doesn't look like that's what 2184 01:47:02.279 --> 01:47:05.199 he's done. It's there's on the Facebook page that says 2185 01:47:05.239 --> 01:47:07.000 he might be an assisted living Now. 2186 01:47:07.119 --> 01:47:09.840 Oh my god, what happened to him so quick? How 2187 01:47:09.880 --> 01:47:12.439 do you go from practicing mark? 2188 01:47:12.720 --> 01:47:12.880 Oh? 2189 01:47:13.039 --> 01:47:15.439 I didn't think of that doc something something like that. 2190 01:47:15.760 --> 01:47:18.479 We got to figure out what happened to him. But Sean, 2191 01:47:18.680 --> 01:47:21.159 I don't know what we could possibly do to get 2192 01:47:21.239 --> 01:47:24.119 him to cough up money. I don't think there's any 2193 01:47:24.319 --> 01:47:27.680 legal way of doing it without forcing him, uh into 2194 01:47:27.840 --> 01:47:29.439 some kind of bankrupt See. 2195 01:47:29.520 --> 01:47:33.279 I looked there's a Facebook group they have called the 2196 01:47:33.720 --> 01:47:40.479 Attorney General's office. They filed with the Licensing Board, you know, Dora. Sure, 2197 01:47:40.720 --> 01:47:42.760 and really that's all they can do at this point, 2198 01:47:43.800 --> 01:47:46.319 and let you know, because the Attorney General and DORA 2199 01:47:46.399 --> 01:47:48.600 are going to follow up. I'm not sure what we 2200 01:47:48.680 --> 01:47:52.000 can do as individuals if they've already contacted the two ages. 2201 01:47:52.119 --> 01:47:54.560 Here's what i'd really and I would have suggested. Here's 2202 01:47:54.600 --> 01:47:56.680 what I'd like to figure out, Doc, if you could 2203 01:47:56.720 --> 01:47:59.479 figure this out, what happened to him, I'd like to 2204 01:47:59.560 --> 01:48:02.960 know if he live. Forget about the money aspect that secondary. 2205 01:48:03.439 --> 01:48:06.159 I would like to figure out what happened to him, 2206 01:48:06.439 --> 01:48:09.199 because if he's not even alive, none of this matters. 2207 01:48:09.640 --> 01:48:12.640 And I don't know. Didn't someone tell me they saw 2208 01:48:12.720 --> 01:48:14.840 he's got a nice condo? Yeah? 2209 01:48:14.920 --> 01:48:16.520 Mark the Facebook group. 2210 01:48:16.920 --> 01:48:19.760 Somebody put a post on there that says, look at 2211 01:48:19.800 --> 01:48:21.439 all the nice things he bought with our money that. 2212 01:48:21.479 --> 01:48:22.159 We don't get back. 2213 01:48:22.399 --> 01:48:24.119 How many people are on this group? 2214 01:48:25.520 --> 01:48:27.039 Less than sixty, I think right. 2215 01:48:27.000 --> 01:48:28.359 Now, all of a lot. 2216 01:48:28.600 --> 01:48:30.760 Go ahead, d Yeah, you know, we had a very 2217 01:48:30.760 --> 01:48:32.640 similar call just a few months ago when I was 2218 01:48:32.720 --> 01:48:35.159 working over at Tom's home studio and I researched this 2219 01:48:35.319 --> 01:48:37.039 matter for a few hours for NEO. 2220 01:48:37.479 --> 01:48:40.880 Yeah, same thing, same guy, Yeah, same guy, And what 2221 01:48:41.000 --> 01:48:41.720 do you find out? 2222 01:48:41.800 --> 01:48:45.800 Well, they just vanished. And it's true what our caller says. 2223 01:48:45.840 --> 01:48:47.520 One of the ladies that worked in his office not 2224 01:48:47.640 --> 01:48:50.520 works at this other practice. But this other practice didn't 2225 01:48:50.640 --> 01:48:54.399 buy this form of practice. They just got referred, their 2226 01:48:54.439 --> 01:48:57.840 patients got referred. So yeah, just has no responsibility. They 2227 01:48:57.880 --> 01:48:59.079 have no responsibility. 2228 01:48:59.159 --> 01:49:01.159 But they might not. They might know what the hell 2229 01:49:01.239 --> 01:49:02.119 happened to this guy. 2230 01:49:02.159 --> 01:49:02.439 I did. 2231 01:49:02.640 --> 01:49:05.399 I did uncover the doctor's home address and some of 2232 01:49:05.439 --> 01:49:08.920 the regulatory filings that I found. And at the time, 2233 01:49:09.039 --> 01:49:10.600 and this was, I want to say, in February, at 2234 01:49:10.600 --> 01:49:12.399 the time, his condo was for sale. 2235 01:49:13.199 --> 01:49:15.000 So is he living there? You don't know? Well, I 2236 01:49:15.079 --> 01:49:17.000 have no idea. You saw it on Zulo And why 2237 01:49:17.039 --> 01:49:19.319 do you think he's an assisted living Sean? Is that 2238 01:49:19.520 --> 01:49:21.279 just a rumor going around the Facebook? 2239 01:49:22.239 --> 01:49:22.439 Yeah. 2240 01:49:22.800 --> 01:49:26.319 And then my dentist today, who's going to take over 2241 01:49:26.479 --> 01:49:30.279 our orthodonics care for our daughter, thought that perhaps there 2242 01:49:30.439 --> 01:49:35.520 was a gill ome Bar response to a COVID vaccination 2243 01:49:35.880 --> 01:49:38.600 and he got very shaky. They told us he had 2244 01:49:38.600 --> 01:49:39.760 a fall in the office. 2245 01:49:40.199 --> 01:49:43.920 He was not Hey, hey, doc, she just made me. 2246 01:49:44.439 --> 01:49:47.840 She just made me think of something like an attorney 2247 01:49:48.000 --> 01:49:51.000 has to hold everybody's money in a trust account for 2248 01:49:51.239 --> 01:49:54.640 like a retainer or for anything. Does a doctor have 2249 01:49:54.840 --> 01:50:00.479 to have a trust account for each patient? I don't know, 2250 01:50:00.640 --> 01:50:03.239 because we really, Hey, do me a favor, hold on, 2251 01:50:03.399 --> 01:50:05.880 hold on, you know what, Let's get Marco bend and 2252 01:50:05.920 --> 01:50:09.199 elly on. Marco might know the answer to that, because 2253 01:50:09.239 --> 01:50:13.359 if this guy, I've got some questions for Marco. I 2254 01:50:13.520 --> 01:50:16.760 want to find this out. Everybody hold tight, Donna, Candy, Jerry, 2255 01:50:16.800 --> 01:50:20.439 you're up next, and Sean make sure we have your information. 2256 01:50:21.000 --> 01:50:23.199 I don't know if I can get Marco, Bend and 2257 01:50:23.239 --> 01:50:25.079 Elly on right now, but I want to talk to 2258 01:50:25.159 --> 01:50:29.520 an attorney that's done medmal and some other stuff. And 2259 01:50:29.680 --> 01:50:34.319 I'm curious if a doctor has to hold money in 2260 01:50:34.560 --> 01:50:38.920 trust and if he doesn't, what happens. Is there a bond? 2261 01:50:39.319 --> 01:50:41.800 Did you have to have a bond or something? Doc, 2262 01:50:41.840 --> 01:50:44.319 I know you had to have insurance. Well, we had 2263 01:50:44.399 --> 01:50:48.039 malpractice insurance. But the thing is, well, if someone prepaid 2264 01:50:48.159 --> 01:50:50.840 for a berth, it just never happens. 2265 01:50:51.159 --> 01:50:52.039 It was so rare. 2266 01:50:52.359 --> 01:50:54.920 I guess it wasn't something we've been thought about all. 2267 01:50:55.079 --> 01:50:55.840 I got a break. 2268 01:51:00.520 --> 01:51:03.800 Go with a sure thing Denver's Best roofer Excel roofing 2269 01:51:03.880 --> 01:51:06.520 dot com. You don't pay a cent until you're content. 2270 01:51:09.920 --> 01:51:13.039 Time for an insurance check up, free no obligation comparison 2271 01:51:13.239 --> 01:51:16.760 call Compass insurance paying too much your coverage at dozens 2272 01:51:16.800 --> 01:51:19.520 of insurance companies find out now three oh three, seven 2273 01:51:19.520 --> 01:51:21.840 to seven to one help. You'll think you're his only 2274 01:51:22.000 --> 01:51:24.399 customer when you choose Frank durand the real estate man 2275 01:51:24.479 --> 01:51:27.880 dot Com to list your home with Remax Alliance three 2276 01:51:27.960 --> 01:51:30.680 oh three nine two zero, sixteen twenty two and I 2277 01:51:30.800 --> 01:51:36.399 hardly Yeah, rid. 2278 01:51:38.319 --> 01:51:41.239 You need so you don't have? 2279 01:51:43.520 --> 01:51:45.920 Come runs as fast as we can. 2280 01:51:46.800 --> 01:51:48.520 Show Shooter's gonna help. 2281 01:51:48.800 --> 01:51:52.840 Come six is the Troubleshooter Show. 2282 01:51:53.279 --> 01:51:56.520 No Tom Martinez, Welcome my friends to the only show 2283 01:51:56.600 --> 01:51:59.840 this camera here to solve problems, answer questions, take complaints. 2284 01:52:00.520 --> 01:52:02.279 We're here to make your life a little bit better. 2285 01:52:02.359 --> 01:52:05.640 You've been ripped off, maybe a bad contractor. We've been 2286 01:52:05.680 --> 01:52:07.800 getting a lot of landlords stuff too. Man, there's a 2287 01:52:07.920 --> 01:52:10.399 lot of scumlords out there, to be quite honest. But 2288 01:52:10.520 --> 01:52:12.439 if you have a problem, we have a list of people, 2289 01:52:12.840 --> 01:52:17.000 including attorneys and good contractors and cement guys and landscapers 2290 01:52:17.399 --> 01:52:21.600 and money guys, retirement experts like like Jordan Keano, who's 2291 01:52:21.640 --> 01:52:24.079 in studio with me today. We're gonna be talking about 2292 01:52:24.119 --> 01:52:27.520 that in between calls. But three oh three seven one, 2293 01:52:27.600 --> 01:52:30.560 three eight, two five five. We got lines full right now. 2294 01:52:30.680 --> 01:52:34.079 But remember this three oh three Martino works on and 2295 01:52:34.199 --> 01:52:36.760 off the air. If you call it right now when 2296 01:52:36.880 --> 01:52:39.680 lines are full, to'll go directly to voicemail. We'll turn around, 2297 01:52:39.720 --> 01:52:41.760 we'll call you back. We'll help you out, whether we're 2298 01:52:41.840 --> 01:52:44.039 on the air or not. We'll get you lined up 2299 01:52:44.479 --> 01:52:47.800 and then help HLP at troubleshooter dot com. We're gonna 2300 01:52:47.800 --> 01:52:52.520 have an update coming on a deal with UH Alpine 2301 01:52:52.560 --> 01:52:56.039 four done there in Pueblo. Yeah, Alpine Ford in Pueblo. 2302 01:52:56.119 --> 01:52:58.319 We're gonna get her lined back up and Kelly get 2303 01:52:58.399 --> 01:53:00.319 her back on so we can do that up date. 2304 01:53:01.079 --> 01:53:04.039 Dmitri went through the contract, but it's kind of interesting. 2305 01:53:04.159 --> 01:53:06.760 Her kid went down there and was going to trade 2306 01:53:06.800 --> 01:53:10.520 in a camper and a twenty twenty four MANSTA on 2307 01:53:10.640 --> 01:53:14.479 a new vehicle, and when they saw the camper, they 2308 01:53:14.640 --> 01:53:17.760 basically backed out. And I wanted to see the contract 2309 01:53:18.279 --> 01:53:22.159 because according to the mother, they basically were offering him 2310 01:53:22.199 --> 01:53:24.920 the money site on scene. So soon as we get 2311 01:53:25.000 --> 01:53:27.560 her up, we're going to go ahead and get that 2312 01:53:27.760 --> 01:53:30.800 update from Dmitri. He got the contract and looked at it. 2313 01:53:31.640 --> 01:53:37.479 The other thing we're dealing with is Sean with Neo Orthodonics. Kelly, 2314 01:53:37.600 --> 01:53:42.079 did we have any luck getting Marco Bendinelli our attorney 2315 01:53:42.239 --> 01:53:45.840 or no? I have not heard back from him yet. Okay, 2316 01:53:46.000 --> 01:53:48.920 let's do this. Let's get Sean's information soon as we 2317 01:53:49.000 --> 01:53:52.159 can line her up, maybe tomorrow. Let's line up Marco 2318 01:53:52.279 --> 01:53:55.279 and Sean, so we have that all set up. So Sean, 2319 01:53:56.039 --> 01:53:58.600 give Kelly your info. We're going to get you going tomorrow. 2320 01:53:58.640 --> 01:54:00.439 And by the way, this hour brought to you by 2321 01:54:00.560 --> 01:54:04.039 Hey waterpros dot net, the best for last. Paul's got 2322 01:54:04.119 --> 01:54:07.159 the best systems. Suzanne and I bought a softener from 2323 01:54:07.239 --> 01:54:10.479 them a couple of years ago. The thing is absolutely wonderful. 2324 01:54:10.520 --> 01:54:13.439 Of course, it's the whole house. It costs us more 2325 01:54:13.520 --> 01:54:17.119 than half price of the competition. But he's got one 2326 01:54:17.239 --> 01:54:19.000 now I want to tell you about not only is 2327 01:54:19.039 --> 01:54:21.920 it a water softener and it gets rid of the chlorine, 2328 01:54:21.960 --> 01:54:24.399 but it gets rid of the forever chemicals in your 2329 01:54:24.600 --> 01:54:27.319 entire house. You need to check it out. It's less 2330 01:54:27.359 --> 01:54:31.119 than thirty seven hundred dollars. Other people sell this thing 2331 01:54:31.199 --> 01:54:35.600 for over ten grand. Forever chemicals are everywhere. If you're 2332 01:54:35.640 --> 01:54:38.600 in Parker Castle Rock, they're worse than a lot of places. 2333 01:54:39.000 --> 01:54:40.960 You got to do a little research. You want to 2334 01:54:41.000 --> 01:54:44.279 get these out of your body. You don't want them 2335 01:54:44.319 --> 01:54:48.079 in there. Get the water system. Waterpros dot net the 2336 01:54:48.199 --> 01:54:52.000 best for lesswaterpros dot net. Now let's jump over to 2337 01:54:52.359 --> 01:54:55.039 Candy's been holding a while. Hey Candy, what's going on 2338 01:54:55.239 --> 01:54:56.800 with Action Appliance? 2339 01:54:58.119 --> 01:54:58.319 Well? 2340 01:54:59.000 --> 01:55:02.479 I have called that because I heard some good virgins 2341 01:55:02.520 --> 01:55:07.760 about them. So my refrigerator was making a really loud 2342 01:55:07.880 --> 01:55:12.720 noise and it was born twice in my refrigerator. So 2343 01:55:12.880 --> 01:55:16.520 they came out and the technician, I guess, was here 2344 01:55:16.560 --> 01:55:17.319 a couple of hours. 2345 01:55:17.399 --> 01:55:21.000 You know, these bastards accosted me years ago. I just 2346 01:55:21.119 --> 01:55:24.760 pulled up there. They're in this little white building and Aurora. 2347 01:55:24.840 --> 01:55:28.479 Are they out of Aurora? I went down there. This 2348 01:55:28.680 --> 01:55:33.039 is years ago before COVID, and I was serving them 2349 01:55:33.399 --> 01:55:36.600 for a caller. So I grabbed an old Amazon box. 2350 01:55:36.680 --> 01:55:39.079 This is one of my tricks for the deputies. You 2351 01:55:39.159 --> 01:55:42.680 grab an Amazon box. Everybody wants an Amazon package. And 2352 01:55:42.800 --> 01:55:46.880 I'd had the paperwork the service inside the Amazon box. 2353 01:55:47.199 --> 01:55:49.640 So they opened the door up. I walk in and 2354 01:55:49.760 --> 01:55:53.199 I said, hey, you've been served, and I put the 2355 01:55:53.279 --> 01:55:58.520 box down. This lady picks up the box and throws 2356 01:55:58.600 --> 01:56:01.279 it at my head. Get the hell out of here. 2357 01:56:01.800 --> 01:56:03.880 It was all live on the radio. I like this 2358 01:56:04.119 --> 01:56:08.000 lady already shut up. It was all live too. It 2359 01:56:08.159 --> 01:56:10.359 was a hundred percent, and of course, I you know, 2360 01:56:10.560 --> 01:56:13.439 I yack, he did up. I was like, Tom, they're 2361 01:56:13.520 --> 01:56:16.880 throwing off at me, they're hitting me, blah blah. I mean, 2362 01:56:16.960 --> 01:56:21.600 these guys sucked. Really if it's the same ownership, I 2363 01:56:21.680 --> 01:56:23.800 can't stand these guys. If they don't open the box. 2364 01:56:23.880 --> 01:56:27.920 All they served, they were served. So what happened? Caddy? 2365 01:56:28.000 --> 01:56:29.079 What what is your deal? 2366 01:56:29.560 --> 01:56:30.039 Yesterday? 2367 01:56:30.199 --> 01:56:30.760 Was horrible? 2368 01:56:31.159 --> 01:56:35.159 So the guy came out and he said that it 2369 01:56:35.439 --> 01:56:41.479 was a deep fast teamer mouth function and eapp what 2370 01:56:41.640 --> 01:56:41.800 is it? 2371 01:56:41.920 --> 01:56:45.239 What kind of what is it a refrigerator? 2372 01:56:45.319 --> 01:56:47.199 What is it refrigerator? 2373 01:56:47.239 --> 01:56:48.560 Okay, what brand? 2374 01:56:50.079 --> 01:56:50.640 Samsung? 2375 01:56:50.840 --> 01:56:55.439 And it's just out of warranty, so you called action? Okay. 2376 01:56:56.479 --> 01:56:59.960 So came out and he spent two hours trying to 2377 01:57:00.279 --> 01:57:04.479 get the eyes off of the plate that sits in 2378 01:57:04.520 --> 01:57:06.439 the back of the infragerator with the motor. 2379 01:57:06.159 --> 01:57:11.119 And everything's you mean just because it was so frozen yep, wow, okay, 2380 01:57:11.319 --> 01:57:13.039 So he spent two hours doing that. 2381 01:57:13.159 --> 01:57:15.760 Then what with my hair dryer? Nonetheless? 2382 01:57:16.079 --> 01:57:18.000 Nice professional, keep going. 2383 01:57:18.640 --> 01:57:22.479 Yeah, So he ordered a pause and they were like 2384 01:57:22.720 --> 01:57:25.680 six hundred and thirty one dollars and I'm like, well. 2385 01:57:25.760 --> 01:57:28.399 Okay, okay, I trust you. 2386 01:57:28.600 --> 01:57:31.159 I heard, you know, okay, he put him in. 2387 01:57:31.840 --> 01:57:34.840 I heard about the time you accosted Mark Major. Yes, 2388 01:57:35.239 --> 01:57:38.159 keep going, and so put. 2389 01:57:38.079 --> 01:57:41.159 Him in and I said, so this is gonna this 2390 01:57:41.399 --> 01:57:43.439 is the problem, and I'm going to be good. And 2391 01:57:43.439 --> 01:57:45.840 he said, oh yeah, he said this the last for 2392 01:57:46.000 --> 01:57:49.119 two three years. I'm like, great, fantastic, thankful. 2393 01:57:49.000 --> 01:57:52.880 And this is all last week, right five thirty It 2394 01:57:53.000 --> 01:57:55.119 happened five thirty. 2395 01:57:54.920 --> 01:57:59.279 Win Oh god, okay, a couple. 2396 01:57:59.079 --> 01:58:01.239 Of months ago, let me yes, I said, broke. Where 2397 01:58:01.279 --> 01:58:04.560 are we at a month ago? He came out, Yeah, 2398 01:58:04.560 --> 01:58:05.840 I got you. Okay. 2399 01:58:05.960 --> 01:58:08.439 So we put the parts in. A week and a 2400 01:58:08.479 --> 01:58:13.319 half later, the same noise started and it started icing up. 2401 01:58:13.560 --> 01:58:17.960 And I'm like, well, okay, maybe it's just cycling for. 2402 01:58:18.000 --> 01:58:20.000 The something, or it could have been a bad part. 2403 01:58:20.119 --> 01:58:21.119 It could have been anything. 2404 01:58:21.199 --> 01:58:21.880 So what was it? 2405 01:58:23.199 --> 01:58:27.840 So I called the office Agarion, and I said, the 2406 01:58:28.039 --> 01:58:32.399 noise is still happening, and I have ice in my 2407 01:58:32.560 --> 01:58:37.039 free refrigerator again, geez, well, we'll send a check out 2408 01:58:37.399 --> 01:58:39.880 and have him checked. So he came out two days 2409 01:58:39.920 --> 01:58:44.479 ago and said, and he couldn't get the back of 2410 01:58:44.720 --> 01:58:47.319 the plate off of the refrigerator either, because it was 2411 01:58:47.439 --> 01:58:51.640 so yeah, frozen. So he said, oh, well you need 2412 01:58:53.840 --> 01:58:57.439 the sensors. You need two sensors, just causing the issues. 2413 01:58:57.479 --> 01:58:58.840 And I said, so what you're saying is. 2414 01:58:58.840 --> 01:59:02.119 The sensors, so in other words, you didn't need those 2415 01:59:02.199 --> 01:59:02.840 other parts. 2416 01:59:03.680 --> 01:59:05.439 That's what I'm thinking. 2417 01:59:05.720 --> 01:59:07.680 So what did they say when you said that? So 2418 01:59:07.960 --> 01:59:10.079 I need the censors? Why didn't you tell me that 2419 01:59:10.399 --> 01:59:11.039 a week ago? 2420 01:59:12.199 --> 01:59:16.000 And I asked her that and she said, well, it's 2421 01:59:16.199 --> 01:59:20.039 just like a car. You take it in and maybe 2422 01:59:20.119 --> 01:59:22.000 the next day something else is wrong with it. 2423 01:59:22.159 --> 01:59:25.479 And I'm like, well, okay, you know what, it's possible 2424 01:59:25.560 --> 01:59:28.840 that can happen, but it sounds kind of shady to me. 2425 01:59:29.079 --> 01:59:32.279 So then what, oh, yeah, because the noise is back. 2426 01:59:32.399 --> 01:59:33.560 How much are the sensors? 2427 01:59:34.960 --> 01:59:36.520 I'm almost four hundred dollars? 2428 01:59:36.800 --> 01:59:38.560 So what did you do? Did you get them? 2429 01:59:39.600 --> 01:59:39.640 No? 2430 01:59:40.159 --> 01:59:43.680 I called her again and I tried to explain to 2431 01:59:43.760 --> 01:59:46.840 her the situation, and I said, you know, this just 2432 01:59:47.039 --> 01:59:51.359 isn't acceptable, and now you want four hundred more dollars 2433 01:59:51.439 --> 01:59:51.720 from me? 2434 01:59:52.000 --> 01:59:52.600 What they say? 2435 01:59:53.439 --> 01:59:56.760 And they said, well that's how much they cost and 2436 01:59:57.039 --> 01:59:59.640 we'll learn for you. And I said, I don't think 2437 01:59:59.760 --> 02:00:02.479 so I said I'm going to think about it, and 2438 02:00:02.600 --> 02:00:05.439 I explained to her, how you know that? 2439 02:00:05.800 --> 02:00:10.319 I think how many days afterwards did that sound start again? 2440 02:00:10.399 --> 02:00:13.880 Candy week and a half, week and a half. Hold on, 2441 02:00:14.239 --> 02:00:18.119 here's what I want, Kelly. Call these guys up action appliance. 2442 02:00:18.239 --> 02:00:20.760 I swear to God, as soon as I saw that building, 2443 02:00:21.039 --> 02:00:24.720 I started having PTSD. So do me a favor. Call 2444 02:00:24.800 --> 02:00:26.960 them up. See if they'll come on the air. They're 2445 02:00:27.000 --> 02:00:29.600 gonna probably hang up on you. I don't know. I mean, 2446 02:00:29.680 --> 02:00:32.800 that was a long time ago, but let's see if 2447 02:00:32.840 --> 02:00:35.159 we can't get them on the air. I find it 2448 02:00:35.359 --> 02:00:39.760 awful strange. She spends six hundred bucks. Granted, other things 2449 02:00:39.880 --> 02:00:43.239 can break. I get it, but my goodness, what are 2450 02:00:43.279 --> 02:00:43.920 the chances? 2451 02:00:44.039 --> 02:00:44.199 Right? 2452 02:00:44.399 --> 02:00:45.479 What are the chances? 2453 02:00:46.279 --> 02:00:46.439 Now? 2454 02:00:46.680 --> 02:00:51.640 Jennifer, Jennifer's son went to Alpine Ford. We kind of 2455 02:00:51.680 --> 02:00:54.479 already recapped it. So Jennifer, I'm going to let Dmitri 2456 02:00:54.680 --> 02:00:58.000 somewhat take over here. He read through the contract. Dmitri, 2457 02:00:58.159 --> 02:01:00.399 what did you find? Well, A couple of things jumped 2458 02:01:00.399 --> 02:01:01.079 out at me. Mark. 2459 02:01:01.199 --> 02:01:04.279 So Jennifer sent us at least five documents and I 2460 02:01:04.680 --> 02:01:07.399 read them all. The important one is the sales contract itself, 2461 02:01:08.159 --> 02:01:10.399 and there are a couple of things that struck me here. 2462 02:01:10.479 --> 02:01:12.319 First of all, the camper is not mentioned on it. 2463 02:01:13.039 --> 02:01:17.760 Under the trade in only the Mazda X ninety is listed. 2464 02:01:17.800 --> 02:01:21.000 There's no mention of any camper. Okay, and the entire deal, 2465 02:01:22.199 --> 02:01:24.680 you know, I've read down all the line items. There's 2466 02:01:24.840 --> 02:01:27.600 there's a trade in value, there's an estimated payoff amount, 2467 02:01:27.680 --> 02:01:32.319 all that stuff. It was like one of the previous paties, 2468 02:01:32.319 --> 02:01:35.600 it was about seven percent seven something, so it wasn't outrageous. 2469 02:01:35.920 --> 02:01:38.319 But the part that kind of seems obscene to me 2470 02:01:38.640 --> 02:01:41.479 is there are three additional line items that were put 2471 02:01:41.520 --> 02:01:44.439 on there. So there are total of two warranties. Now 2472 02:01:44.479 --> 02:01:47.199 this is a brand new truck for reasons. So the 2473 02:01:47.279 --> 02:01:49.720 two warranties had up to about sixty two hundred bucks, 2474 02:01:49.800 --> 02:01:53.079 and there my gap insurance for twelve hundred bucks. So 2475 02:01:54.000 --> 02:01:56.079 so I guess I have Are you saying there's like 2476 02:01:56.239 --> 02:02:00.199 eight grand of crap? Yeah, I'm saying there's almost eight 2477 02:02:00.239 --> 02:02:01.239 grand of crap. 2478 02:02:01.159 --> 02:02:03.760 Eight grand of mopping glow they sold to your kid, Jennifer. 2479 02:02:03.800 --> 02:02:07.079 So, Jennifer, if they're willing, if they're willing to undo 2480 02:02:07.159 --> 02:02:09.680 this deal, run over. 2481 02:02:09.600 --> 02:02:13.720 There they sold. Listen, Listen to what Dmitri's saying they 2482 02:02:13.880 --> 02:02:17.319 bought eight grand worth of crap. They bought a brand 2483 02:02:17.359 --> 02:02:21.039 new vehicle that has a warranty. What kind of vehicle 2484 02:02:21.159 --> 02:02:24.199 is it's a twenty four four one fifty, so it's 2485 02:02:24.279 --> 02:02:28.159 a three year, thirty six thousand mile bumper to bumper warranty. 2486 02:02:28.239 --> 02:02:30.760 And then it might even have a powertrain. I don't know, 2487 02:02:31.359 --> 02:02:34.800 but they sold them eight grand worth of extended warranties. 2488 02:02:35.319 --> 02:02:37.680 They could buy that in three years if they still 2489 02:02:37.760 --> 02:02:40.520 have the vehicle. There is no reason to buy eight 2490 02:02:40.640 --> 02:02:43.199 grand worth of crap. Tell them to take the truck 2491 02:02:43.319 --> 02:02:46.720 back and kiss the ground. These people walk on for 2492 02:02:46.880 --> 02:02:47.720 being morons. 2493 02:02:48.199 --> 02:02:51.039 Jennifer, what's the reason that you did not want to 2494 02:02:51.159 --> 02:02:53.359 undo the deal? I never heard that part why. She 2495 02:02:53.479 --> 02:02:56.760 probably didn't know the kids bought all that you Loaney. 2496 02:02:57.239 --> 02:03:01.079 Yeah, I didn't know about everything. By like I said, 2497 02:03:01.119 --> 02:03:04.880 my daughter's pregnant and it's just very stressful. They were 2498 02:03:04.960 --> 02:03:08.319 having issues with dems that because it's new and the. 2499 02:03:08.359 --> 02:03:11.239 Parts of yeah, get away, get away from these people 2500 02:03:11.319 --> 02:03:15.520 and go to another dealership. Seriously, if they're willing to 2501 02:03:15.640 --> 02:03:18.399 undo the deal without you losing anybody on it, that's 2502 02:03:18.399 --> 02:03:19.760 a gift. How much was the vehicle. 2503 02:03:20.319 --> 02:03:22.680 It was in the fifties, like little fifties that looks 2504 02:03:22.720 --> 02:03:26.119 a fifty three. The vehicle itself was fifty three thousand 2505 02:03:26.399 --> 02:03:29.680 and then eight grand and crap, almost a grand crap 2506 02:03:29.760 --> 02:03:31.800 plus the service and handling fee of do. 2507 02:03:31.840 --> 02:03:33.720 You want to know what they bought? I'm going to 2508 02:03:33.760 --> 02:03:35.920 give you an idea what they bought for that eight grand? 2509 02:03:35.960 --> 02:03:38.279 Do you have it up there? Do you have up 2510 02:03:38.439 --> 02:03:42.439 like the rim protection and the windshield protection that most 2511 02:03:42.560 --> 02:03:46.079 insurance companies offer for next to nothing, and the free 2512 02:03:46.239 --> 02:03:50.560 key replacement that cost eight hundred dollars. So the gap 2513 02:03:50.640 --> 02:03:53.720 insurance speaks for itself. Well, a lot of them are jumped. 2514 02:03:54.279 --> 02:03:56.640 I'm sure it's we get a lot of complaints about gaps. 2515 02:03:57.119 --> 02:04:00.279 But if the two warranties that were purchased, there's an 2516 02:04:00.319 --> 02:04:04.479 extended warranty for only one hundred thousand miles, which gets 2517 02:04:04.760 --> 02:04:08.279 which doesn't get her far beyond the original factor, right, 2518 02:04:08.840 --> 02:04:11.680 and then there was approximately a twelve hundred dollars warranty 2519 02:04:11.840 --> 02:04:14.039 for tires and windshield. 2520 02:04:14.279 --> 02:04:16.039 Yeah, they're going to warranty. They're going to sell you 2521 02:04:16.239 --> 02:04:18.720 roade hazard on tires that when you go to discount 2522 02:04:18.760 --> 02:04:21.319 tire you get free flat repairs, and when you buy 2523 02:04:21.399 --> 02:04:25.359 something there you get it for like twenty dollars. Jennifer, 2524 02:04:25.840 --> 02:04:28.640 and listen, seriously, the camper was not a not a 2525 02:04:28.720 --> 02:04:31.319 part of the deal. Yeah, there's no. In other words, 2526 02:04:31.439 --> 02:04:33.800 if they want to vehicle back, there's nothing we can 2527 02:04:33.840 --> 02:04:35.720 do to make them hold to it at this point. 2528 02:04:36.159 --> 02:04:38.960 I mean, the fact they signed the contract is crazy. 2529 02:04:39.439 --> 02:04:42.960 I does it actually say in the agreement that it 2530 02:04:43.159 --> 02:04:46.239 is contingent on financing? 2531 02:04:47.479 --> 02:04:49.680 Well, it was one portion that said that. 2532 02:04:49.760 --> 02:04:50.039 I think. 2533 02:04:50.159 --> 02:04:53.079 Yeah, if it says it's contingent on financing, they have 2534 02:04:53.199 --> 02:04:55.359 every right in the world for it to ask for 2535 02:04:55.479 --> 02:04:58.319 it back. But our real point to you is they 2536 02:04:58.479 --> 02:05:01.279 screwed these kids so bad, in my opinion, with all 2537 02:05:01.319 --> 02:05:03.600 this crap they sold them. I don't even know if 2538 02:05:03.640 --> 02:05:05.680 that price is good on the vehicle, but let's say 2539 02:05:05.720 --> 02:05:07.600 it is, and I don't know if the trade in 2540 02:05:07.680 --> 02:05:09.359 is good. Here's what I want to do. I don't 2541 02:05:09.359 --> 02:05:11.920 want to just tell her her kid got ripped off 2542 02:05:12.279 --> 02:05:14.359 and bring it back, because that is what you need 2543 02:05:14.479 --> 02:05:16.479 to do. But I want you to call over to 2544 02:05:16.680 --> 02:05:20.359 a buddy of ours, a show friend jfr Cars. I 2545 02:05:20.479 --> 02:05:23.119 want you to call over and tell them exactly what 2546 02:05:23.319 --> 02:05:26.000 they want. They want whatever year f one p fifty 2547 02:05:26.079 --> 02:05:28.079 that is, and tell them what there is for a 2548 02:05:28.159 --> 02:05:30.399 trade in, and he's going to get you a better 2549 02:05:30.520 --> 02:05:33.279 deal and not sell you any of that baloney. How's that? 2550 02:05:33.960 --> 02:05:34.119 Oh? 2551 02:05:34.439 --> 02:05:36.600 I would like that, thank you, and thank you for 2552 02:05:36.760 --> 02:05:39.119 my kids. I mean they were here, they would be 2553 02:05:39.199 --> 02:05:40.239 telling you the same thing. 2554 02:05:40.800 --> 02:05:43.399 Yeah, tell them, don't buy that phony boloney. Do not 2555 02:05:43.600 --> 02:05:46.079 buy all that crap when you're buying a brand new vehicle. 2556 02:05:46.159 --> 02:05:48.760 There's no purpose in it. Don't buy it. And listen, 2557 02:05:48.880 --> 02:05:52.760 every dealer out there, every financing guy is cringing right now. 2558 02:05:53.079 --> 02:05:55.600 Let me tell you, these guys remind me a lot 2559 02:05:55.640 --> 02:05:57.600 of them. I'm not going to say they're all crooked, 2560 02:05:57.920 --> 02:06:02.199 but these financing guys, it starts with the salespeople out front. 2561 02:06:02.239 --> 02:06:05.640 They used to drive around smoking cigarettes in the golf cart. 2562 02:06:05.960 --> 02:06:08.520 And then by the time you get the financing that 2563 02:06:08.720 --> 02:06:11.039 they're selling you stuff they make up in the back. 2564 02:06:11.479 --> 02:06:14.720 I mean, really think about it. Key protection. I can 2565 02:06:14.840 --> 02:06:17.239 go have a locksmith make a key for like eight 2566 02:06:17.359 --> 02:06:19.920 dollars or a fob for one hundred in front of 2567 02:06:20.000 --> 02:06:22.560 Sam's Club. They always have them. They want to charge 2568 02:06:22.640 --> 02:06:25.560 eight hundred dollars for key protection. And I'll tell you 2569 02:06:26.000 --> 02:06:28.760 we had one poor sap. You ready for this, Dmitri, Yes, 2570 02:06:29.079 --> 02:06:32.720 we had one poor sap buy a Harley. I'm not 2571 02:06:32.800 --> 02:06:35.359 going to say where because iHeart yelled at me. It 2572 02:06:35.479 --> 02:06:38.800 was apparently a big national client, but I'll be honest, 2573 02:06:38.880 --> 02:06:41.359 it was many years ago, and screw them. Here was 2574 02:06:41.399 --> 02:06:45.319 the deal. This guy came back from across the world 2575 02:06:45.560 --> 02:06:49.399 serving this country in the army. He had basically leave 2576 02:06:49.560 --> 02:06:52.359 for two months, went out and bought a brand new Harley. 2577 02:06:52.439 --> 02:06:56.800 A roadster. Is that what they're called? A roadster? Anybody's sportsters. 2578 02:06:57.720 --> 02:07:00.960 It's a little one. It was a twelve thousand hardly 2579 02:07:01.039 --> 02:07:03.840 I think it's a sportster. You know how much the 2580 02:07:03.960 --> 02:07:07.039 total was after the mopp and Glow mind blowing on 2581 02:07:07.119 --> 02:07:09.239 a twelve thousand dollars motor sign on a twelve thousand 2582 02:07:09.279 --> 02:07:11.960 dollars hardly say? They probably loaded up to fifteen or 2583 02:07:11.960 --> 02:07:16.840 sixteen twenty six thousand dollars. They sold a more Mopp 2584 02:07:16.920 --> 02:07:19.520 and Glow. I told the guy, I said, you could 2585 02:07:19.560 --> 02:07:22.720 have bought two bikes. No matter what broke, you would 2586 02:07:22.760 --> 02:07:25.680 have a spare part. You could have bought two bikes. 2587 02:07:27.000 --> 02:07:29.920 Well, in this case, I'm doing this deal would be awesome. 2588 02:07:30.079 --> 02:07:32.760 And Jennifer, why does the dealer want to undo this deal? 2589 02:07:33.399 --> 02:07:34.720 The financing tell her to run. 2590 02:07:34.800 --> 02:07:37.399 They probably thought they could buy sell that camper for 2591 02:07:37.479 --> 02:07:40.640 a little extra money on the down payments. My guest, 2592 02:07:41.000 --> 02:07:44.880 but here's the deal. Give her JFRS information and I 2593 02:07:45.000 --> 02:07:48.600 am running so far behind. But make sure she gets 2594 02:07:48.720 --> 02:07:52.439 JFR and Rod's direct number, and someone send Rod an 2595 02:07:52.479 --> 02:07:54.760 email and tell him to really hook these folks up. 2596 02:08:00.000 --> 02:08:02.760 You go with a sure thing, Denver's Best roofer Excel 2597 02:08:02.880 --> 02:08:05.479 Roofing dot com. You don't pay a cent until you're 2598 02:08:05.560 --> 02:08:11.760 content than time for an insurance check up free, no obligation. 2599 02:08:11.840 --> 02:08:15.640 In comparison, call Compass Insurance. Pay too much your coverage 2600 02:08:15.680 --> 02:08:18.319 at dozens of insurance companies find out now three oh 2601 02:08:18.399 --> 02:08:20.840 three seven seven to one help. You'll think you're his 2602 02:08:21.039 --> 02:08:23.600 only customer when you choose Frank durand the real estate 2603 02:08:23.680 --> 02:08:26.920 Man dot com to list your home with Remax Alliance 2604 02:08:27.159 --> 02:08:29.439 three oh three nine two zero sixteen twenty two. 2605 02:08:39.279 --> 02:08:39.960 All right, three O. 2606 02:08:40.119 --> 02:08:43.800 Three seven one three eight two five five. By the way, 2607 02:08:43.880 --> 02:08:47.840 this hour, my friends, if you don't listen to the show, 2608 02:08:47.960 --> 02:08:50.279 by the way, on YouTube. You miss so much stuff 2609 02:08:50.319 --> 02:08:53.279 I can't even tell you. But Jenness Total Exteriors. I 2610 02:08:53.359 --> 02:08:56.760 really like Mark Mark Schamansky, great guy. I don't care 2611 02:08:56.760 --> 02:08:58.840 if you need a deck. These guys can build a deck. 2612 02:08:59.079 --> 02:09:01.119 Maybe you need a RepA, they can do it. They 2613 02:09:01.159 --> 02:09:04.159 can do stucco siding. These guys have been out to 2614 02:09:04.239 --> 02:09:07.119 our house. They did the exterior paint job five years ago. 2615 02:09:07.199 --> 02:09:10.640 It still looks brand new. Last month they actually painted 2616 02:09:10.680 --> 02:09:14.479 our entire inside. They can remodel a bathroom. This guy's 2617 02:09:14.520 --> 02:09:20.640 got the best crews out there. Genesistotalexteriors dot Com, Genesis 2618 02:09:20.800 --> 02:09:25.119 check them out. They're great, great, great people. Now where 2619 02:09:25.199 --> 02:09:28.680 did we leave off? For all goodness sake, did not 2620 02:09:28.800 --> 02:09:32.720 speak with you with Action Appliance? Oh Candy, my goodness? 2621 02:09:32.800 --> 02:09:35.720 Of people that threw a box at me? So did 2622 02:09:35.800 --> 02:09:38.560 we try to reach out Kelly to Action Appliance? 2623 02:09:38.720 --> 02:09:41.520 Yes we did, and I talked with them, and I 2624 02:09:41.680 --> 02:09:43.119 spoke with a very nice girl. 2625 02:09:43.720 --> 02:09:45.840 I wonder if she's the one that threw things at me. 2626 02:09:46.199 --> 02:09:47.880 I don't know about that. 2627 02:09:48.880 --> 02:09:52.000 So the gentleman's name that we have to speak with 2628 02:09:52.399 --> 02:09:53.279 is actually at lunch. 2629 02:09:53.840 --> 02:09:56.840 Okay, So so he's going to call back I left 2630 02:09:56.880 --> 02:09:57.760 a message. 2631 02:09:58.000 --> 02:10:01.760 And she said that she'd pass it along, but interestingly enough, 2632 02:10:01.880 --> 02:10:04.800 she would not disclose his last name. 2633 02:10:05.319 --> 02:10:07.319 Yeah, well that's no big deal. But here's the deal. 2634 02:10:07.399 --> 02:10:10.079 So we left a message. Kelly left a message, Candy. 2635 02:10:10.439 --> 02:10:13.199 Let's give them the opportunity to get back to us 2636 02:10:13.279 --> 02:10:14.840 and see if they're going to do the right thing 2637 02:10:14.920 --> 02:10:18.760 on this, because in my opinion, I think they're screwing you. Now, 2638 02:10:18.840 --> 02:10:22.560 that's just my opinion, that's it. And I'm basing that 2639 02:10:22.760 --> 02:10:25.760 on the fact that you have the exact same problem 2640 02:10:26.239 --> 02:10:29.239 seven days later or ten days later. And I'm also 2641 02:10:29.399 --> 02:10:31.960 basing it on the fact that when I went there 2642 02:10:32.159 --> 02:10:34.800 years ago, they were throwing stuff at me. So I'm 2643 02:10:34.840 --> 02:10:37.520 basing it on two different things. Make sure we have 2644 02:10:37.680 --> 02:10:41.319 Candy's information, Kelly, I want you to stay on top 2645 02:10:41.399 --> 02:10:43.640 of it. What number did you leave the three ZHO 2646 02:10:43.680 --> 02:10:44.920 three Martino. 2647 02:10:45.279 --> 02:10:48.520 Go with a sure thing Denver's Best Roofer Excel Roofing 2648 02:10:48.640 --> 02:10:49.039 dot com. 2649 02:10:49.239 --> 02:10:51.600 You don't pay a cent until your content. 2650 02:10:54.640 --> 02:10:57.800 Time for an insurance check up free no obligation comparison 2651 02:10:57.960 --> 02:11:01.479 call Compass Insurance. Pay too much your coverage at dozens 2652 02:11:01.520 --> 02:11:04.239 of insurance companies. Find out now three oh three seven 2653 02:11:04.279 --> 02:11:04.800 to seven to one. 2654 02:11:04.960 --> 02:11:05.159 Help. 2655 02:11:05.399 --> 02:11:08.000 You'll think you're his only customer when you choose Frank 2656 02:11:08.079 --> 02:11:10.479 durand the real estate man dot com to list your 2657 02:11:10.560 --> 02:11:13.680 home with Remax Alliance three oh three nine two zero 2658 02:11:13.800 --> 02:11:14.760 sixteen twenty two. 2659 02:11:18.880 --> 02:11:20.000 All right, three oh three. 2660 02:11:20.039 --> 02:11:23.720 Seven one three eight two five five Kevin cauk and 2661 02:11:23.800 --> 02:11:26.279 share it an auto tech. Hey, Kevin, I got a caller. 2662 02:11:26.319 --> 02:11:29.880 I'm gonna bring up Don. Hey, Don, do you have 2663 02:11:30.079 --> 02:11:32.359 the GMC? Do you have one of these trucks? 2664 02:11:33.720 --> 02:11:35.239 I have the twenty two versions. 2665 02:11:35.880 --> 02:11:39.199 So he's telling me the six what is it? 2666 02:11:39.359 --> 02:11:43.920 The six' Three, don six point Two, leader six. 2667 02:11:43.840 --> 02:11:47.520 Point Two LEADER, gmc like all of, them they're having 2668 02:11:47.640 --> 02:11:50.600 massive recalls on the. Engine do you know about, This? Kevin, 2669 02:11:51.920 --> 02:11:52.560 yeah these. 2670 02:11:52.479 --> 02:11:55.680 Are they're they're extending. Warranties they're doing a lot of different. 2671 02:11:55.720 --> 02:11:58.079 Things what's going on with? Them what's the failure? 2672 02:11:58.199 --> 02:12:03.560 Point uh, uh It's i've seen a couple of different, 2673 02:12:03.600 --> 02:12:07.319 things BUT i know they're extending warranties upwards of ten. 2674 02:12:07.439 --> 02:12:12.119 Years oh my, God Hey, don what is your specific? 2675 02:12:12.279 --> 02:12:19.039 Question my specific question was, one can you can you 2676 02:12:19.159 --> 02:12:26.399 guys create a webinar, slash you, know something for to 2677 02:12:26.560 --> 02:12:30.319 display what we need to look out for going through this. 2678 02:12:30.600 --> 02:12:33.960 Process SO i received my. 2679 02:12:34.279 --> 02:12:34.800 Letter my. 2680 02:12:34.960 --> 02:12:36.039 Notice, yeah what did the? 2681 02:12:36.159 --> 02:12:37.039 Notice engine? 2682 02:12:37.119 --> 02:12:40.760 Replacement, well engine replacement was one of the. 2683 02:12:40.880 --> 02:12:42.479 Options, well why wouldn't you do? 2684 02:12:42.640 --> 02:12:43.079 That? Don? 2685 02:12:46.239 --> 02:12:50.199 Okay what what happens then to the value of the? 2686 02:12:50.279 --> 02:12:52.800 Truck, WELL i, mean if it's got a brand new 2687 02:12:52.880 --> 02:12:55.359 engine and yours is a twenty twenty two and it's 2688 02:12:55.439 --> 02:12:59.600 a great engine FROM, GMC i would guess the value 2689 02:12:59.680 --> 02:13:06.520 of the vehicle goes. Up, yeah, okay, yeah, Definitely Don like, 2690 02:13:06.680 --> 02:13:10.199 Literally i'm not being, facetious, ERA i, Mean, kevin wouldn't you? 2691 02:13:10.279 --> 02:13:13.319 Agree, Yeah and you can say you've already done the 2692 02:13:13.399 --> 02:13:15.119 recall so that that buyer doesn't need to. 2693 02:13:15.119 --> 02:13:15.640 Worry about the. 2694 02:13:15.720 --> 02:13:19.239 Engine, yeah or you can just sleep tight knowing that 2695 02:13:19.399 --> 02:13:20.800 your engine's not going to blow. 2696 02:13:20.920 --> 02:13:21.039 Up. 2697 02:13:22.720 --> 02:13:27.279 Okay the downside is THAT gm has not started producing 2698 02:13:27.399 --> 02:13:29.600 the engines for all the trucks, yet got? 2699 02:13:29.640 --> 02:13:30.560 It got? 2700 02:13:30.640 --> 02:13:32.720 It, well there's not much you're going to do. THERE i, 2701 02:13:32.800 --> 02:13:35.199 mean as soon as they start producing. Them the way 2702 02:13:35.279 --> 02:13:37.399 you made it sound and the Way kevin's talking about, 2703 02:13:37.439 --> 02:13:40.399 it oh my, GOD i, like how many vehicles are 2704 02:13:40.479 --> 02:13:43.319 involved in this? Recall how many do you? Guys, KNOW i, 2705 02:13:43.359 --> 02:13:44.600 mean are we talking you're. 2706 02:13:44.479 --> 02:13:46.800 Thinking about five six hundred thousand. 2707 02:13:46.880 --> 02:13:49.840 Vehicles oh my, god almost a half of more than 2708 02:13:49.920 --> 02:13:52.319 half a million. Vehicles it's going to take them a 2709 02:13:52.359 --> 02:13:53.560 little bit to make that many. 2710 02:13:53.680 --> 02:13:57.680 Engines, yep they all go through, this total went through, 2711 02:13:57.760 --> 02:14:00.119 it and they finally are starting to deliver motors or 2712 02:14:00.159 --> 02:14:01.039 some of their recalls. 2713 02:14:01.119 --> 02:14:02.479 Too so this just. 2714 02:14:02.680 --> 02:14:04.560 HAPPENS i, mean it's just a design fly. 2715 02:14:04.680 --> 02:14:07.279 OFF i, mean for sure an internal failure that they're 2716 02:14:07.279 --> 02:14:09.640 saying from an outside's the worst or something that you, 2717 02:14:09.720 --> 02:14:11.119 Know but, yeah the engines fail. 2718 02:14:11.680 --> 02:14:14.600 Prematurely, yeah Don i'd get on the list and then 2719 02:14:14.800 --> 02:14:17.479 just hope you don't have to suffer with any issues 2720 02:14:18.159 --> 02:14:20.640 up until and if something does happen to years and 2721 02:14:20.720 --> 02:14:23.000 they don't have an, ENGINE i would assume you can 2722 02:14:23.079 --> 02:14:29.119 probably get a loaner vehicle or. Something, okay but, yeah many, 2723 02:14:29.279 --> 02:14:31.720 Great i'm glad everybody out. There so you guys are, 2724 02:14:31.760 --> 02:14:35.439 saying anybody with a six to TWO gmc does? That 2725 02:14:35.720 --> 02:14:39.359 Does chevy do? A Does chevy trucks? 2726 02:14:39.439 --> 02:14:42.840 Too it's in a few different vehicles and there's certain 2727 02:14:43.159 --> 02:14:46.800 obviously certain years in bin numbers and everything. Else they 2728 02:14:46.840 --> 02:14:49.479 don't all get. It but, yeah definitely look out For. 2729 02:14:49.520 --> 02:14:51.600 Hey, mike what do you know about? This he's got 2730 02:14:51.680 --> 02:14:52.880 to comment on this. Issue. 2731 02:14:55.680 --> 02:15:00.560 Mark there are two very good YouTube channel that have 2732 02:15:00.720 --> 02:15:05.079 covered this. Extensively one of them is Rain Man Raise 2733 02:15:05.239 --> 02:15:09.600 repairs because he's A gm, fanboy and the other one 2734 02:15:09.880 --> 02:15:14.520 Is Dave's. Autocenter they got a core in where the 2735 02:15:14.680 --> 02:15:17.960 engine exploded after fourteen, Miles oh my. 2736 02:15:18.319 --> 02:15:21.359 God and apparently. 2737 02:15:23.079 --> 02:15:26.760 Apparently what they're doing is running a borscope into the 2738 02:15:26.840 --> 02:15:30.760 motor to figure out if there's any. Damage if, not 2739 02:15:31.119 --> 02:15:35.079 they change the oil viscosity to a ZERO w, forty 2740 02:15:35.600 --> 02:15:39.840 which doubles the bill for your oil, change and extend 2741 02:15:39.920 --> 02:15:42.680 your warranty and send you out the. Door but they 2742 02:15:42.960 --> 02:15:48.600 expect to replace a million engines under this, recall and 2743 02:15:49.319 --> 02:15:52.359 they have none and they do not have a, supplier 2744 02:15:53.000 --> 02:15:54.920 so they don't know where they're going to come. 2745 02:15:55.000 --> 02:15:58.720 From that is mind. Blowing, mike that's great. Info Don 2746 02:15:58.800 --> 02:16:01.319 did you get those? Two go check out those. 2747 02:16:01.399 --> 02:16:06.880 Youtubes, Okay so if they increase the viscosity of the, 2748 02:16:07.000 --> 02:16:09.279 oils that is a temporary. 2749 02:16:09.439 --> 02:16:12.560 Fix, no they're saying that would be a permanent. Fix 2750 02:16:12.680 --> 02:16:18.039 but they're gonna extend your. Warranty to make you feel. Better, Correct, okay, 2751 02:16:18.920 --> 02:16:20.960 YEAH i mean that would be a permanent. Fix that 2752 02:16:21.039 --> 02:16:23.239 seems like a big scrip they should have. CAUGHT i 2753 02:16:23.359 --> 02:16:26.600 mean one with fourteen miles on it is just mind. Blowing, 2754 02:16:26.880 --> 02:16:29.159 Hey kevin calk AND i appreciate. It we'll see you, 2755 02:16:29.920 --> 02:16:33.120 actually fourth Of July's. Friday but That's kevin cock And 2756 02:16:33.239 --> 02:16:36.559 Sheridan Auto. Tech one of the best guys out, There 2757 02:16:36.760 --> 02:16:39.280 shardan auto tech dot. Com, thanks got to break. 2758 02:16:44.159 --> 02:16:44.280 All. 2759 02:16:44.360 --> 02:16:46.799 Right three oh three seven one three eight two five 2760 02:16:47.000 --> 02:16:52.079 Five Jordan, KEANO i want to talk about your. Product 2761 02:16:52.120 --> 02:16:55.000 we talked to your dad in the second. Hour here's the, deal, 2762 02:16:55.120 --> 02:16:58.120 MAN i love this. Annuity i'm just gonna tell everybody 2763 02:16:58.200 --> 02:17:01.600 out there WHY i personally like. It the fifteen percent 2764 02:17:01.719 --> 02:17:04.959 bonus if you buy an. Annuity did you crunch numbers 2765 02:17:05.040 --> 02:17:06.520 For DEPUTY D, YEAH i. 2766 02:17:06.559 --> 02:17:08.399 Did, that and as well as the example you asked. 2767 02:17:08.399 --> 02:17:10.639 For, okay let's go to the EXAMPLE i asked. For 2768 02:17:10.879 --> 02:17:14.920 so someone buys an annuity for two hundred and fifty, thousand, 2769 02:17:15.319 --> 02:17:18.159 yep forty years. Old forty years. Old so someone at 2770 02:17:18.239 --> 02:17:21.319 forty buys one for two hundred and fifty. Grand then 2771 02:17:21.399 --> 02:17:23.000 they retire at what Age. 2772 02:17:22.879 --> 02:17:26.239 Let's just say nowadays seventy sixty, eight somewhere in that. 2773 02:17:26.360 --> 02:17:28.559 Range and you're talking about one hundred and twenty thousand 2774 02:17:28.600 --> 02:17:29.159 dollars a. 2775 02:17:29.319 --> 02:17:31.280 Year so they're going to have one hundred and twenty 2776 02:17:31.360 --> 02:17:33.760 thousand dollars a year for the rest of, them for 2777 02:17:33.840 --> 02:17:35.879 the rest of their. Life so think about. That you 2778 02:17:36.079 --> 02:17:38.680 make up the principle you paid. Now granted it's a 2779 02:17:38.799 --> 02:17:41.920 lot of, time but you make up the principal principle 2780 02:17:42.000 --> 02:17:44.479 you paid in two and a half. Years, oh if 2781 02:17:44.559 --> 02:17:47.120 that person lives to be one, hundred that return on 2782 02:17:47.280 --> 02:17:51.360 investment is. Insane and we all know. It everybody's living. 2783 02:17:51.479 --> 02:17:55.600 Longer and here's the PART i, like if something happens 2784 02:17:55.639 --> 02:17:58.840 to that, individual they're getting one hundred and twenty thousand 2785 02:17:58.959 --> 02:18:01.120 dollars a year or for the rest of their. Life 2786 02:18:01.360 --> 02:18:04.920 and if they can't cook for themselves and can't clean what, happens. 2787 02:18:04.719 --> 02:18:07.360 It doubles close to two Forty so it's long forty. 2788 02:18:07.399 --> 02:18:11.079 Thousand the long term care benefits of these annuities are 2789 02:18:11.200 --> 02:18:14.879 better than the insurance you can buy for long term. 2790 02:18:15.319 --> 02:18:18.319 Care the insurance they have out there now is either 2791 02:18:18.520 --> 02:18:22.920 highly expensive unaffordable because people that are looking for it 2792 02:18:23.360 --> 02:18:25.920 generally have, issues so you can't even buy. It but 2793 02:18:26.079 --> 02:18:28.200 if you do get it through your work when you're, 2794 02:18:28.280 --> 02:18:31.719 younger chances are it barely covers anything that's. 2795 02:18:31.840 --> 02:18:34.159 Right and this is something that's very. Common somebody who's 2796 02:18:34.159 --> 02:18:36.840 forty years old could have maybe changed positions in in 2797 02:18:36.879 --> 02:18:38.760 a career, path could have done. That so any money 2798 02:18:38.799 --> 02:18:41.000 that's left with a four to one k ir in 2799 02:18:41.200 --> 02:18:44.200 four work and four one, ks this is the opportunity and. 2800 02:18:44.280 --> 02:18:48.520 You could convert it without any tax, ramification. 2801 02:18:48.079 --> 02:18:50.719 Roll it, over no tax, ratifications get that fifteen percent 2802 02:18:50.799 --> 02:18:54.479 bonus and get yourself. Diversified you got income for a. Life, 2803 02:18:54.559 --> 02:18:55.319 yeah you never. 2804 02:18:55.280 --> 02:18:57.239 Want to just put all your eggs in one. Basket 2805 02:18:57.360 --> 02:18:59.079 we say that all the, time AND i hate to 2806 02:18:59.159 --> 02:19:02.040 beat a dead, horse but truly you. Don't but to 2807 02:19:02.200 --> 02:19:04.680 have that kind of guaranteed money one hundred and twenty 2808 02:19:04.799 --> 02:19:07.360 thousand a year when you're seventy years old till the 2809 02:19:07.479 --> 02:19:09.879 day you die is. UNBELIEVABLE i have a, question go, 2810 02:19:09.920 --> 02:19:12.159 ahead costs a living? Increase great. 2811 02:19:12.280 --> 02:19:14.760 Question that is something that you've been a part of 2812 02:19:14.879 --> 02:19:17.079 and they have those options on, there so it. 2813 02:19:17.200 --> 02:19:18.879 Costs a little. More it costs a little bit more 2814 02:19:19.000 --> 02:19:21.799 and listen to. This, people when you buy something for 2815 02:19:21.959 --> 02:19:24.760 like two hundred and fifty thousand or one hundred, thousand 2816 02:19:24.840 --> 02:19:27.360 let's take a nice round. Number you buy an annuity right, 2817 02:19:27.440 --> 02:19:30.000 now say you're thirty years old or forty or have 2818 02:19:30.159 --> 02:19:32.799 that orphan four oh one k one hundred, thousand you 2819 02:19:32.959 --> 02:19:38.200 immediately get a fifteen percent bonus, Immediately so you're starting day, 2820 02:19:38.280 --> 02:19:40.840 one you roll over that orphan four oh one, k 2821 02:19:41.319 --> 02:19:44.159 you make fifteen thousand dollars day, one day. 2822 02:19:44.200 --> 02:19:45.959 One and this could be again or for four one. 2823 02:19:46.040 --> 02:19:49.200 Ks could be real estate if you have equity and, homes. 2824 02:19:49.159 --> 02:19:51.120 Just have something you can borrow from, it you can 2825 02:19:51.239 --> 02:19:55.079 loan against. It it's your. Money you got to have that. 2826 02:19:55.239 --> 02:19:58.920 Cola, YES i mean if you're thirty years old forty 2827 02:19:59.000 --> 02:20:00.319 years from, now oh big. 2828 02:20:00.440 --> 02:20:03.879 Time the one hundred and twenty maybe worth thirty. Thousand oh, 2829 02:20:03.959 --> 02:20:06.360 yeah oh of. Course so you have the cost of 2830 02:20:06.399 --> 02:20:09.399 living increase, that, yeah which is one thing to. Do 2831 02:20:10.159 --> 02:20:12.440 so let me ask you this part on. It so 2832 02:20:12.799 --> 02:20:15.840 you have the cost of living, increase does it truly 2833 02:20:16.079 --> 02:20:18.280 keep up with the cost of? Living how do they measure? 2834 02:20:18.319 --> 02:20:18.360 It? 2835 02:20:18.559 --> 02:20:19.200 Yeah it does? 2836 02:20:19.399 --> 02:20:20.959 It you, know they use it pretty much to the 2837 02:20:21.000 --> 02:20:23.319 guidelines of what's going on in the. Market like sold 2838 02:20:23.319 --> 02:20:26.159 security in a sense should have a really cost of living, 2839 02:20:26.239 --> 02:20:28.920 increase but it. Doesn't it's for people who have to postpone. 2840 02:20:28.959 --> 02:20:31.520 It, now this part will blow everybody away. Listening you, 2841 02:20:31.600 --> 02:20:34.000 go how much is an annuity like? That how much in? 2842 02:20:34.239 --> 02:20:37.440 Fees great? Question people love. Fees that's. 2843 02:20:37.520 --> 02:20:40.680 Right ones out there are tremendously. Expensive what we're talking 2844 02:20:40.680 --> 02:20:43.360 about is one tenth of a. Percent so we're talking 2845 02:20:43.399 --> 02:20:46.600 about point one zero is the fee per, year not a. 2846 02:20:46.719 --> 02:20:48.799 Month that's one tenth of a percent every. 2847 02:20:48.920 --> 02:20:51.520 Year you, know we took we were running crazy stuff 2848 02:20:51.559 --> 02:20:54.319 on our weekend show one, time AND i think you 2849 02:20:54.440 --> 02:20:56.600 took like a twenty year old maybe it was twenty 2850 02:20:56.680 --> 02:20:59.479 two years, OLD i. Forget and we, said if the 2851 02:20:59.559 --> 02:21:03.399 grand other or someone bought a ten thousand dollars annuity 2852 02:21:03.520 --> 02:21:07.120 for her grandkid that was twenty and this kid retires 2853 02:21:07.879 --> 02:21:10.000 at that, Point, hell we might live to one hundred and. 2854 02:21:10.040 --> 02:21:12.360 FIFTY i don't. KNOW i, mean, SERIOUSLY i have no. 2855 02:21:12.479 --> 02:21:14.920 Idea if you look at how long we lived one 2856 02:21:15.000 --> 02:21:17.319 hundred years, ago it was half of what we do. 2857 02:21:17.520 --> 02:21:20.719 Now so regardless of what it, was we crunched the 2858 02:21:20.840 --> 02:21:23.479 number that the kid would retire at seventy five or. 2859 02:21:23.520 --> 02:21:27.559 Eighty the kid was making like seven hundred thousand dollars 2860 02:21:27.600 --> 02:21:30.399 a year till the day he died off of ten 2861 02:21:30.520 --> 02:21:33.799 thousand dollars when he was. Twenty it's the beauty of. 2862 02:21:33.879 --> 02:21:35.840 Time you, know when you have money set aside and 2863 02:21:35.920 --> 02:21:37.799 you let it compound over, years it can do. 2864 02:21:37.920 --> 02:21:40.639 Wonders here's WHAT i love About joe And. Jordan i've 2865 02:21:40.680 --> 02:21:43.799 known these guys. Forever, Listen annuity products aren't. New there's 2866 02:21:43.920 --> 02:21:47.360 crappy ones out. There joseph. Fiduciary they'd never steer you. 2867 02:21:47.479 --> 02:21:49.879 WRONG i trust these. Guys but you call up in 2868 02:21:49.959 --> 02:21:52.840 yass the. Numbers you tell them your predicament you're. In say, 2869 02:21:52.920 --> 02:21:55.319 Hey i'm seventy And i'm getting to. Retire how about 2870 02:21:55.319 --> 02:21:58.639 IF i got an annuity and immediately start taking, money 2871 02:21:58.920 --> 02:22:01.280 Or i'm forty And i'm starting to think you're, Retiring 2872 02:22:01.440 --> 02:22:03.280 OR i do have this orphan four oh one, K 2873 02:22:03.719 --> 02:22:05.959 or how about IF i only have fifty thousand dollars 2874 02:22:06.040 --> 02:22:08.280 And i'm. Thirty what does that look? Like have them 2875 02:22:08.360 --> 02:22:10.840 crunch the. Numbers that's the best way to do. It 2876 02:22:11.239 --> 02:22:13.159 that is the way to do, it and it's guaranteed. 2877 02:22:13.200 --> 02:22:16.079 Money you cannot lose. It and, yes if you die 2878 02:22:16.200 --> 02:22:18.719 before you start taking, it or even when you do 2879 02:22:18.959 --> 02:22:23.280 start taking, it every cent that account has goes to your, 2880 02:22:23.360 --> 02:22:27.040 offspring goes to your. Beneficiary give these guys a call 2881 02:22:27.479 --> 02:22:31.200 three oh three seven seventy nine sixty six. HUNDRED i 2882 02:22:31.360 --> 02:22:33.760 promise it's a great phone call to. Make they come 2883 02:22:33.840 --> 02:22:37.360 in once a month with, Us joe And. Jordan thanks 2884 02:22:37.399 --> 02:22:40.319 for coming in three oh three seven seven nine sixty six. 2885 02:22:40.479 --> 02:22:43.479 Hundred My moneymyweight dot. Com now we've got a lot 2886 02:22:43.559 --> 02:22:46.319 cooking again tomorrow we're going to be right here solving, 2887 02:22:46.399 --> 02:22:49.239 problems answering, questions and taking complaints