Speaker 1: Yeah, ripped off needed.
Speaker 2: That's who. You don't have to come running just as
Speaker 2: fast as we can.
Speaker 1: Shooter's gonna help come man, this is.
Speaker 3: The Troubleshooter Show. Now, Tom Martine here.
Speaker 1: If you're trying to tune into YouTube, we're having laptop
Speaker 1: difficulties here. I'll try to keep firing it up. But
Speaker 1: you know, life is all about technology. I swear to you.
Speaker 1: When you lose technology, it's like life itself stands still,
Speaker 1: doesn't it. Welcome. By the way, are you getting ready
Speaker 1: for the debate? I want to have a debate watching
Speaker 1: party with myself. Anyway, if you have any problems, stressed
Speaker 1: your complaints, give us a call. And I was gonna say,
Speaker 1: if you can see on the white there's Bob Logan here.
Speaker 1: But we're not up and running just yet. We will
Speaker 1: get that conquered. But in any case, we have Bob
Speaker 1: Logan with Plumbline services. I've known Bob for so many years.
Speaker 1: He had no gray hair when I met him, and
Speaker 1: I had hair. So there you go. Three oh three
Speaker 1: seven one three Talk is our number if you want
Speaker 1: to talk to Bob for plumbing, heating, cooling, electric issues.
Speaker 4: But I'm going to tell you one mistake people make
Speaker 4: this time of year.
Speaker 1: It's a calm time of year, not too cold, not
Speaker 1: too hot, and seriously, without getting all commercially, people don't
Speaker 1: attend to things unless there's an emergency. Bob says. Every
Speaker 1: year the phones flow down and as soon as they
Speaker 1: get a really cold snap, bam. Everybody wants service immediately.
Speaker 1: So if you want to go turn on your furnace
Speaker 1: right now, see if it's working. I mean you can
Speaker 1: do that, although you can't really tell if it's going
Speaker 1: to heat that well, but you can get a check.
Speaker 4: You can get them out there and then.
Speaker 1: Basically always take care of everything before there's an emergency.
Speaker 1: You know what's amazing, Tom Mark, high Mark, what's happening?
Speaker 4: Same stuff.
Speaker 5: Man.
Speaker 6: Here's what's amazing about his industry. People are so used
Speaker 6: to and realize they have to get an oil change
Speaker 6: every three five thousand miles, they have to get an
Speaker 6: air filter when it's dirty, they have to have to
Speaker 6: they do the maintenance. They've been trained over the years.
Speaker 6: But people in Bob's industry, for some reason, they can
Speaker 6: talk about it so they're blue in the face. Can't
Speaker 6: train people to do that general maintenance. Why is that Bob.
Speaker 1: You know, I don't know.
Speaker 4: I think it's human nature.
Speaker 7: Mark people tend to just wait until something breaks before
Speaker 7: they before they fix it, and very few people are proactive.
Speaker 7: But it's I mean, it's quite honestly what keeps us
Speaker 7: and everybody in our industry in business. If people did
Speaker 7: maintenance like they do on automobiles, of a lot of
Speaker 7: companies go out of business. And I hate to say
Speaker 7: that because I want people to be proactive. I want
Speaker 7: them to maintain the system. You know, we have the
Speaker 7: r VIP program that helps people and so that they
Speaker 7: don't have to remember these.
Speaker 6: Things, will remind them and they get right to it.
Speaker 6: Though if they did it right now, I don't care.
Speaker 6: If they need a new furnace, need a repair, it's
Speaker 6: going to be cheaper now.
Speaker 7: Aren't everything in our industry? In travel industry, everything's less
Speaker 7: expensive in the off seasons. Consider this our off season,
Speaker 7: like the travel industry, right, if you want to go
Speaker 7: to Disney World, you don't book it, book your trip
Speaker 7: in everybody else's book because you're gonna pay twice the price.
Speaker 1: And uh, I know, but you know what, but no
Speaker 1: one does it. No one does it? No one, I well,
Speaker 1: no no, I shouldn't say that. Maybe some of my
Speaker 1: YouTube morons and my regular listeners. By the way, speaking
Speaker 1: of regular listeners, I found out a couple of things.
Speaker 1: People who love us don't necessarily brag on us when
Speaker 1: we help them, you know, the millions of dollars we
Speaker 1: recover every year. I found out something very telling.
Speaker 4: Mark.
Speaker 1: I often wondered why whenever I post something on social media,
Speaker 1: not all social media, but the like next door, especially
Speaker 1: next door is the most negative, negative, hateful like app.
Speaker 1: I mean, these keyboard warriors want to throw darts at everyone.
Speaker 4: Now, there are some really nice.
Speaker 1: People that want to look at puppies and kids, and
Speaker 1: they help with babysitters or lost dogs or lost you
Speaker 1: know or you know, or the ring doorbell videos. And
Speaker 1: but I found out. I found out. So I went
Speaker 1: back to the three critical comments. I had really critical
Speaker 1: ones in the last And I mean, it's not like
Speaker 1: I get them all the time, but inevitably, if I
Speaker 1: post one of them, give me an idea of a well,
Speaker 1: I'm gonna give the like like if I post, if
Speaker 1: I post something like call me you know, or that's ridiculous.
Speaker 1: I'm tired of people feel being treated like crap, or
Speaker 1: I just post something right, and then I get a comment,
Speaker 1: usually yeah, called Tom Martino, he'll do it blah blah blah.
Speaker 1: And then inevitably there'll be one or two, but mainly,
Speaker 1: you know, there's always one hateful says Tom Martino is
Speaker 1: a piece of sh you know, blank blank, or something
Speaker 1: like that. So I went back to three of them.
Speaker 1: I'm gonna tell you all three of them. One guy said,
Speaker 1: twenty one years ago, I called you for help, and
Speaker 1: you you had I had some floor coverings and solved
Speaker 1: wrong and you wouldn't help me. It was obvious you
Speaker 1: were protecting x y z x y Z. I never
Speaker 1: protected In fact, then I never particularly liked them, but
Speaker 1: I didn't hate them, but they weren't a sponsor. It
Speaker 1: wasn't like I was protecting him, but inevitably that is
Speaker 1: what it was. That's the other person. Three three negative comments.
Speaker 1: Like I said, it's not like overloaded negative. There's way
Speaker 1: more positive. But I went to the other one. It
Speaker 1: was a woman who had a contractor do her basement.
Speaker 1: Did a terrible job, she said, and we sided with
Speaker 1: the contractor. Now I can't go back a year and
Speaker 1: find out why. I mean in other words, I guess
Speaker 1: I could, but I didn't. But normally, normally we look
Speaker 1: for ways to help people, but there are times we say, mam,
Speaker 1: you know, we don't see this guy did something wrong,
Speaker 1: or there's nothing we can sink our teeth into it,
Speaker 1: just the way it is. And then the third one
Speaker 1: was a car deal at went sour and they said
Speaker 1: you were obviously, I swear to God. In every single
Speaker 1: one of them, they accused me of either being paid
Speaker 1: off or on somebody's side, and I said, of course,
Speaker 1: And I said, look, really and truly, I know that
Speaker 1: we are all skeptical about everyone. We really are. I mean,
Speaker 1: I don't care who you are when we for example,
Speaker 1: if not from monetary purposes, we're all skeptical about politics
Speaker 1: and influence and all that. Because I even do it.
Speaker 1: I'll watch Channel nine, you know, I'll say, you know,
Speaker 1: he's obviously a shill for the Democratic Party or something.
Speaker 4: Right, I'll just make a comment. Do I really mean it?
Speaker 1: No? But I don't do that publicly. Well I just did,
Speaker 1: but I mean I don't. I don't post on social media.
Speaker 1: But the point is this, it's natural to distrust people,
Speaker 1: I guess, but you can't you truly can't last forty
Speaker 1: five years. You can't and do advertising and helping people.
Speaker 1: If you were a stone cold phony, you just can't.
Speaker 1: It would never, ever, ever, ever happen. Businesses can't stay
Speaker 1: in business for forty years ripping people off.
Speaker 4: No one can do riposs for that long.
Speaker 1: Now you can get away with it for a few
Speaker 1: years if you're a contractor and you want to rip
Speaker 1: people off. But we try to let people know, like
Speaker 1: if you put money down and they disappear, they change names,
Speaker 1: you know. Anyway, I just want to make that case.
Speaker 1: I want to talk to Lisa, who called in about
Speaker 1: that or who Yeah, we called her back, and we
Speaker 1: called Oscar back because they had called a three h
Speaker 1: three Martino three oh three six two seven eight four
Speaker 1: six six Lita and we are going to work on
Speaker 1: the YouTube stream, so I apologize.
Speaker 4: It's not going to be today. I'm going to tell
Speaker 4: you that right now.
Speaker 1: Well, I'm going to tell you that I'm going to
Speaker 1: try to stream something haphazardly and it won't be the same,
Speaker 1: but I'm going to try to do it for my
Speaker 1: phone or gosh, just for fun. Anyway. You're right though,
Speaker 1: Mark dur regular one is not going to be working.
Speaker 1: And so Lisa, let's talk about the HOA. What's going
Speaker 1: on with your HOA?
Speaker 8: Well, Roquel took over our property about two years ago.
Speaker 1: And what's the name of the management company, roql rocal okay,
Speaker 1: roqal r o cl.
Speaker 8: Rw cl okay.
Speaker 4: So let's talk about it. What's going on.
Speaker 8: Well, there's a property that's been sitting not paying the
Speaker 8: Hoades there past ten.
Speaker 1: Are these single family homes.
Speaker 8: It's a condo condominium.
Speaker 1: Okay, and one unit is not paying. Are you part
Speaker 1: of the HOA.
Speaker 8: Yes, I'm on the board.
Speaker 1: Oh I did it okay. And and so the one
Speaker 1: unit now they've made it a little more difficult to foreclose,
Speaker 1: as you probably know. However, hos can still do a
Speaker 1: super lean and close on these non payments. You know that, right,
Speaker 1: And they can foreclose on them.
Speaker 4: Yeah.
Speaker 8: And and the Roqucal is saying that we never signed
Speaker 8: something for the lawyer, which you.
Speaker 4: Know, so what does that mean? You didn't sign something
Speaker 4: for the lawyer?
Speaker 1: You can do it now do it now? How far
Speaker 1: behind is this one unit?
Speaker 8: Probably two and a half three years?
Speaker 4: Oh my god? Well, just and what attorney do you use?
Speaker 8: I asked them for the contract.
Speaker 1: Oh wait, so you let Rouqual handle it. So are
Speaker 1: you Are you saying the management company is dropping the ball.
Speaker 8: Yeah, they're they're trying to drop us, saying they've gone
Speaker 8: way above and beyond their duty and our place is
Speaker 8: falling apart.
Speaker 1: Wait a minute, and you said they went way above
Speaker 1: and beyond their duty.
Speaker 4: So they're doing a good job.
Speaker 8: No, they're not doing a good job.
Speaker 1: So they're going below their duty. Not way beyond their duty,
Speaker 1: They're going way below.
Speaker 4: There's no top.
Speaker 6: They're telling her that they're doing an exceptional job and
Speaker 6: they're sick and tired of it because the place is
Speaker 6: falling apart.
Speaker 1: Oh, thank you. So, Lisa, are they trying? Are they
Speaker 1: going to quit being your management company?
Speaker 8: That's right after I contacted you, I got an email
Speaker 8: from the head person that she's going to relook at
Speaker 8: our agreement and probably let us go.
Speaker 1: Okay, now listen, that's not the end of the world.
Speaker 1: I mean sometimes management companies are bad.
Speaker 4: I don't know anything anything about this one. Do you
Speaker 4: owe them any money?
Speaker 2: No?
Speaker 1: Okay, now, Roqual Property Management From what I can see here, no.
Speaker 6: I guess I'm asking does the HOA oh rocal any money?
Speaker 4: For their services.
Speaker 8: We pay them nine hundred a month, okay, and then
Speaker 8: they collect dues and pay bills.
Speaker 4: And all of that. Right, correct.
Speaker 1: One thing I want to say for sure, if you're
Speaker 1: on the board, don't ever try to self manage. Okay.
Speaker 9: Right.
Speaker 1: However, however, there have been cases where very large complexes
Speaker 1: have hired a private manager that works just for them
Speaker 1: or works for them and maybe two other hoas. Nothing
Speaker 1: wrong with that, but there are plenty of management companies
Speaker 1: that would take over. I would not wait until rocal
Speaker 1: says they're going to drop. She said something, though, didn't
Speaker 1: you say.
Speaker 4: You guys are broke. You don't have money for.
Speaker 8: What we told them the board. We told them to
Speaker 8: raise the HAA so we had money in the bank.
Speaker 1: Well, you're on the wait wait are you part of
Speaker 1: the board. I thought you were.
Speaker 8: Yes, I'm on the board.
Speaker 4: And the board won't raise the dues.
Speaker 8: No, we wanted to raise them last year and they
Speaker 8: never did. They never did.
Speaker 1: Okay, I'm going to tell you what's going on with condos.
Speaker 1: Hang on, then we'll come back to this issue to
Speaker 1: a boat. This is a very important topic right now.
Speaker 1: It's critical as a matter of fact, if anyone knows
Speaker 1: anyone in a condo or townhome I have looked at.
Speaker 1: In fact, I was just discussing it over the weekend
Speaker 1: with an expert. Hang on and we'll talk about what
Speaker 1: I call the coming crisis of this kind of condominium
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Speaker 1: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 1: three seven one three talk three oh three seven one
Speaker 1: three A two five five. All right.
Speaker 4: So here's the deal, Lisa.
Speaker 1: You are facing and a problem that so many people
Speaker 1: are facing with townhomes and condos, and I believe it's
Speaker 1: coming to a crisis. And here's what it is. No
Speaker 1: one wants to pay more in dues. No one so
Speaker 1: hoa's that try the boards that try to raise dues
Speaker 1: get voted out, or if it requires approval from the
Speaker 1: board from the condo and town home owners, they turn
Speaker 1: it down. So what happens if you're collecting money and
Speaker 1: there's not enough to pay the bills? What happens the
Speaker 1: bills aren't paid, you can't afford insurance, You can't afford anything.
Speaker 1: It implodes, it has to declare up bankruptcy. It literally
Speaker 1: goes into default. And it's a terrible situation. But you
Speaker 1: have stupid people who don't understand that you have to
Speaker 1: collect a certain amount of money to pay a certain
Speaker 1: amount of bills. When you have insurance go up by
Speaker 1: sixty and seventy percent. As you probably know, Lisa, you
Speaker 1: have to collect. You have to collect more money to
Speaker 1: pay for it. And when you need painting or pay
Speaker 1: or any maintenance, it's gonna cost money. And if you
Speaker 1: don't have money in the coffers, you have to raise
Speaker 1: the money.
Speaker 6: Then you can't get insurance as well if you don't
Speaker 6: repair these things.
Speaker 1: Yeah, so it's it's cumulative. It's a snowball, and it's
Speaker 1: a coming crisis because you can't give everyone who owns
Speaker 1: a condo an economics lesson.
Speaker 4: But if you have how many units in your place, Lisa.
Speaker 8: And there's forty okay.
Speaker 4: Forty units one building?
Speaker 1: How many buildings we have, ten, ten buildings, do you realize?
Speaker 1: Do you realize one hundred thousand dollars for each building?
Speaker 4: And maintenance?
Speaker 1: Deferred maintenance is not impossible to imagine if you haven't
Speaker 1: done a lot, right, I'm going to tell you something
Speaker 1: that divided by forty units is twenty five thousand dollars
Speaker 1: a unit. And what I'm saying is, what's that? I'm sorry, Yeah,
Speaker 1: your math is way off. Twenty five hundred yeah, wait,
Speaker 1: a million dollars a million, they're saying, I'm sorry because
Speaker 1: it's one hundred I set one hundred thousand dollars per building.
Speaker 1: I might be wrong. There were ten buildings, got it?
Speaker 4: That's a million.
Speaker 1: Dollars, a million dollars divided by forty units. I think
Speaker 1: that's right. And that's twenty five thousand dollars per unit.
Speaker 1: So that's not unheard of a million dollars in deferred maintenance.
Speaker 4: Especially, But here's the deal.
Speaker 1: That's why the management and company is thrown up their hands.
Speaker 1: They're saying, we can't manage it. We can't manage and honestly,
Speaker 1: it's all the board's fault. They should have had these
Speaker 1: fees charged to each person a year, two, three, four,
Speaker 1: five years ago. Here's what it's going to take, Lisa.
Speaker 1: You guys are going to have to get together as
Speaker 1: a board and look at what your powers are. In
Speaker 1: the bylaws. There are powers granted to the board for
Speaker 1: emergency assessments or dues. Not everything has to go to
Speaker 1: the membership. And if you guys don't come to Grips
Speaker 1: what I call a come to Jesus meeting, a come
Speaker 1: to your higher power meeting, whatever you want to call it,
Speaker 1: you must do a math lesson.
Speaker 4: I mean, I'm sure you know what has to be.
Speaker 1: Done at this place, and you need to get someone
Speaker 1: in there, an attorney, to explain that it must be done.
Speaker 1: And when it's done, these assessments made, then you I
Speaker 1: mean you're gonna have to hire people to come in
Speaker 1: and play hardball.
Speaker 4: You may have to have foreclosures, many that.
Speaker 6: You lose any equity you've built there. I mean literally,
Speaker 6: you lose your house, still owe money on it, still
Speaker 6: owe the mortgage and you have nothing.
Speaker 4: Very good points, Lisa.
Speaker 6: And one more thing, Tom, I realize it's starting to
Speaker 6: get bad here. But in Florida, ever since that pool
Speaker 6: collapsed and that one condo, and it was about four
Speaker 6: or five years ago, there's buildings out there that they
Speaker 6: have no money to fix stuff, and they get condemned
Speaker 6: and people lose everything.
Speaker 1: I know, I know, I swear to you. It's like
Speaker 1: they think if they hide their head in the sand,
Speaker 1: it's going to go away.
Speaker 4: Lisa, how many people on your board?
Speaker 8: There's only three of us, are you guys?
Speaker 4: Is the board reasonable? Would they listen to me?
Speaker 1: For example, if I if I zoomed with you guys?
Speaker 1: I mean, or would they think because I'm not out
Speaker 1: for anything except to help you guys not be in
Speaker 1: a crisis? Are they reasonable? Do they?
Speaker 4: First of all, do you know what your powers are?
Speaker 4: Do you even know that?
Speaker 10: Yeah?
Speaker 8: They they were doing everything well, the plumbers were.
Speaker 1: What I mean is if you don't if you don't
Speaker 1: have enough money, Muce, did you take in a month
Speaker 1: in dues?
Speaker 8: We take in eleven thousand a month.
Speaker 1: Okay, now that's not chicken crap that that's all right? Okay,
Speaker 1: eleven thousand a month. Still not enough. Probably for forty units.
Speaker 1: That's times twelve, not if you have deferred maintenance. So
Speaker 1: that's one hundred and thirty two thousand a year minus
Speaker 1: about minus about twelve grand for management.
Speaker 4: So you're looking at them.
Speaker 8: Yeah, our water water, the water cost probably about forty
Speaker 8: five fifty thousand. We had a pool of this.
Speaker 4: Oh oh my god. They're not taking any money in then.
Speaker 1: Yeah, no, Well, Lisa, you called with the wrong concern.
Speaker 1: You called about collecting dues from one unit. What you
Speaker 1: need to be concerned about is someone who can go
Speaker 1: in there and whip this place into shape.
Speaker 6: Well you should have while they're still working for you.
Speaker 6: Ask your attorneys if they have an attorney over it.
Speaker 6: It was called rocale. And see what power you guys
Speaker 6: have is the three board members to have a special
Speaker 6: emergency assessment for X amount of money to get the thingneck.
Speaker 1: And unfortunately you have to play hardball if you make
Speaker 1: an assessment and people can't pay that. There are ways
Speaker 1: to steal for clothes. Now, listen, you don't normally hear
Speaker 1: me helping Hoa's But at the same time, you can't
Speaker 1: have stupid owners who refuse to look at reality, right, Lisa,
Speaker 1: you guys have.
Speaker 4: A coming crisis.
Speaker 1: When was this?
Speaker 4: When were these units.
Speaker 8: Built nineteen seventy three?
Speaker 1: You have a.
Speaker 4: Big, big, big ass problem.
Speaker 1: A Bob logan, their HA their HVAC system built in
Speaker 1: the seventies.
Speaker 4: What kind of systems do you have? Do you know
Speaker 4: it's got to be a boiler?
Speaker 1: Well maybe is it one boiler that feeds all units
Speaker 1: it's in the building, one boiler per building. Or do
Speaker 1: they have sub units that have hot water that goes
Speaker 1: to a unit in their ceiling?
Speaker 8: Individual in our units.
Speaker 1: So do you have a boiler in your unit or
Speaker 1: does your water heater pump up to a unit that
Speaker 1: heats your house?
Speaker 8: I have a hot water heater and a boiler in
Speaker 8: my main living Okay.
Speaker 1: Well that's good.
Speaker 4: So you each have a boiler, right, correct? And then
Speaker 4: what do you do to cool.
Speaker 8: For the pool?
Speaker 1: No cool?
Speaker 4: To cool for ac? Air conditioning?
Speaker 8: Individual?
Speaker 2: Some have.
Speaker 8: I I have a window, a couple of them, one upstairs,
Speaker 8: one down, and then we take them.
Speaker 4: Out in their windows. So so you have no central
Speaker 4: in this, right, that's good? Every homeowners responsible.
Speaker 1: Every homeowner is responsible, right? So that so I'm going
Speaker 1: to ask Bob logan. So if we're looking at twenty
Speaker 1: twenty four, actually we're looking at twenty twenty five minus
Speaker 1: nineteen seventy three, we're looking at a fifty two. Tell
Speaker 1: me how long do those boilers last? Mom?
Speaker 4: Be honest, they're beyond it.
Speaker 7: Yeah, boilers last a lot longer than a furnaceer air
Speaker 7: conditioning system.
Speaker 1: But yes, they're beyond it. Are you guys having any
Speaker 1: trouble with boilers?
Speaker 8: I'm not, thank god.
Speaker 1: How are the bylaws written? Are you responsible? Are you
Speaker 1: all responsible for your own boilers?
Speaker 11: Yes?
Speaker 4: Wonderful, that's good.
Speaker 1: Listen, Yeah, Lisa, you need you need someone to look
Speaker 1: over your bylaws to see what your powers are. Then
Speaker 1: you need an X then you so you take these steps.
Speaker 1: An attorney like Brad O'Brien or Brian Legal Services. Brad
Speaker 1: is truly a good guy and he can represent an
Speaker 1: HA not for a big lawsuit, just say here is
Speaker 1: our bilos, tell us what are what we can do
Speaker 1: for deferred maintenance or stuff that we need to get done,
Speaker 1: and he'll he'll outline very easily. He does all kinds
Speaker 1: of real estate issues and this is one of them.
Speaker 1: O Lslaw dot com. I'm going to give you the number,
Speaker 1: just ask him how many hours did you.
Speaker 4: Think it might take? And then once you get that
Speaker 4: you know what your powers are.
Speaker 1: Then I want you to get an expert company out
Speaker 1: there to estimate any deferred maintenance that has to be
Speaker 1: done in common areas, not for individual units, for common areas,
Speaker 1: and then see if you have enough money in the
Speaker 1: coffers to do it. And if not, do you have
Speaker 1: any money built up in the coffers.
Speaker 8: No, we had our reserves all up to where they
Speaker 8: needed to be. When we went over to Roquel, we
Speaker 8: had just got all our reserves where they were supposed.
Speaker 4: To be, like and then and then one and then we.
Speaker 8: Went over to this new way of h way and
Speaker 8: and now.
Speaker 4: Did they use the money for? What did they use
Speaker 4: the money for?
Speaker 8: Huh thanky?
Speaker 1: Okay, okay, thank god, you haven't had any roof damages.
Speaker 8: We got that replaced probably seven years ago.
Speaker 1: Thank goodness. Now here's the number for olslaw dot com
Speaker 1: for any real estate issues.
Speaker 4: Seven to zero.
Speaker 8: Okay, give me one second.
Speaker 4: Yeah, this is really important. So first you do that.
Speaker 1: Then you get a contractor out there, like a genesis
Speaker 1: or a good contract to tell you what generally might
Speaker 1: need to be done. What kind of siding do you
Speaker 1: guys have? Well, no, you're already painted, so that's okay. Yeah,
Speaker 1: that's good. And but you just get someone to eyeball it.
Speaker 1: Maybe you don't have a lot of deferred maintenance. That
Speaker 1: could be that you're not that bad off. But you
Speaker 1: need to know your powers for assessment and raising dues.
Speaker 1: If all you maybe all you need to do is
Speaker 1: raise some dues. So you raise some dues and build
Speaker 1: up the coffers and don't blame the management company.
Speaker 4: At this point, I don't really think it's therefore.
Speaker 1: I think they're trying to get out of this because
Speaker 1: of it. They might even be able to interpret for
Speaker 1: you what your powers are. Tell them you want to
Speaker 1: work with them to try to get to shore up
Speaker 1: the hias and to raise the has. And if your
Speaker 1: members want to zoom with me or Mark at any time,
Speaker 1: we'd be happy to do it.
Speaker 4: Mark can do it just as well as I can.
Speaker 1: Here's here's the number seven to zero three seven zero
Speaker 1: seven three eight eight. That's O'Brien to start with. I'm
Speaker 1: Tom Martinez. We have to take this break and we
Speaker 1: got more coming upwaterpros dot Net for water softening systems
Speaker 1: or drinking water at your kitchen sink right now, fourteen
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Speaker 4: Hi Tom Martino, your troubleshooter.
Speaker 1: Three old three seven one three talk three all three
Speaker 1: seven one three eight two five five, Welcome to the show.
Speaker 1: Let's talk now, Lisas. That's it, I mean, that's all
Speaker 1: we can do at this point for the HA and everyone.
Speaker 1: You have a coming crisis if you're in an HIA community,
Speaker 1: a condor town home and you don't know what you're doing.
Speaker 1: Oscar's got an issue with a boat Oscar. What's happening?
Speaker 4: All right?
Speaker 12: I am from Colorado, and so is the guy who
Speaker 12: purchased the boat. His name is Adam Neil McKendrick. McKittrick,
Speaker 12: and I have purchased a boat in Long Key, in
Speaker 12: the bottom of Florida.
Speaker 13: And he didn't have a trailer. I had called about
Speaker 13: the boat. He said they were willing to take three
Speaker 13: thousand down and pay the other two thousand in thirty days.
Speaker 1: So wait, wait, wait, so it's a five thousand dollars purchase, right, yes, sir, okay?
Speaker 1: And Adam Neil McKendrick, mckintrick.
Speaker 4: Whatever the hell it is. He lives in Florida.
Speaker 13: He lives in Boulder, Colorado. He's a professor for the
Speaker 13: CU campus that I found out later. But anyways, I
Speaker 13: got down there the.
Speaker 1: Wait wait, he lives here, but his boat is in Florida,
Speaker 1: so was he.
Speaker 13: We both happened to be down here on vacationing.
Speaker 1: I got it, got it? And he does he keep
Speaker 1: the boat in Florida?
Speaker 13: Yes, he does, down in a place called Outdoors Resorts.
Speaker 1: On long Outdoor Resorts? Is that that? That's that RV park.
Speaker 13: I think it's a condominium it's like a big resort place.
Speaker 13: They have a marina there and okay, got it?
Speaker 1: Okay, uh huh so now so Adam was down there
Speaker 1: and you bought it and the transaction happened in Florida.
Speaker 13: Yes, sir, on the resort is where the transaction happened.
Speaker 13: And he said, when I drove down there to pick
Speaker 13: it up, he said that the motors could, but the
Speaker 13: lower unit had.
Speaker 14: Like a leak.
Speaker 13: I said, fine, no big deal. When I got down there,
Speaker 13: they wouldn't let me look at it, and I'd already
Speaker 13: signed the contract, signed the contract and paid the money.
Speaker 13: They wouldn't let me test drive or look at it,
Speaker 13: and the marina made me leave with the boat because
Speaker 13: I wasn't allowed.
Speaker 1: Well, Oscar, Oscar, I know what you're trying to do.
Speaker 1: You're trying to build a case that you're a victim
Speaker 1: because you were taking advantage of But you you chose
Speaker 1: when you got down there, you chose to go through
Speaker 1: with the deal. And I don't know why you would
Speaker 1: have signed the contract beforehand, not pending an inspection or anything.
Speaker 4: I don't know why you did all this.
Speaker 1: Now again, Oscar, this is the kind of thing that
Speaker 1: when you go on next door. You're going to say
Speaker 1: Tom Martinez and AJO, he's a jerk, He's this, and
Speaker 1: I don't care, but I have to tell you the truth.
Speaker 1: You're the one that made the mistakes. You are now,
Speaker 1: did they take advantage of you? Maybe they did, but
Speaker 1: you let them. You signed it sight unseen, you did
Speaker 1: not make it contingent on an inspection, and you went
Speaker 1: down and took delivery without testing it. So you can't
Speaker 1: There's a lot of things you may not be able
Speaker 1: to undo. Now, having said all of that, let's explore
Speaker 1: it and find something that might be able to help
Speaker 1: you right after this. Let's do that. Okay, I don't
Speaker 1: mind doing that. Let's look and see what.
Speaker 4: We can do.
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Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three oh three seven
Speaker 1: to seven to one help. You'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: oh three nine two zero sixteen twenty two.
Speaker 4: Martino, you're a troubleshooter.
Speaker 1: Three O three seven one three talks seven one three
Speaker 1: eight two five five. Oscar has an issue here. Let's
Speaker 1: try to see if we can help him. Okay, because
Speaker 1: I mean, he basically signed a contract site unseen. He
Speaker 1: didn't make it contingent on final inspection. He got down there.
Speaker 1: Even if he didn't make it contingent on final inspection,
Speaker 1: he got down there and didn't inspect it. Now he's
Speaker 1: giving all the reasons why he couldn't. Well, that tells
Speaker 1: you go away. In my opinion, he had several times
Speaker 1: the red.
Speaker 4: Flags, but he already gave him the three grand.
Speaker 1: Well, that's what I said. A lot of mistakes were made,
Speaker 1: But was it their mistake? No, they did everything flawlessly.
Speaker 1: They gave him a contract, gave him a boat. Now
Speaker 1: he said it was fraud in inducement. That's the most
Speaker 1: common claim we get, fraud in the inducement, lying to
Speaker 1: get you to sign. Can you prove it? That's what
Speaker 1: I want to get at. Can you prove they lied
Speaker 1: to you? Now, don't say yes unless you can't. Do
Speaker 1: you have texts that say it's in perfect condition, the
Speaker 1: engine was just done, or the battery's great, or do
Speaker 1: you have anything we can nail them with?
Speaker 13: Okay?
Speaker 12: So this is what I do have, Okay, is I.
Speaker 13: Did make a mistake. And first off, I want to
Speaker 13: tell you you're very awesome. You helped eight months ago
Speaker 13: my company had got ripped off by the government and
Speaker 13: they eventually paid. You're awesome, and I take your your answers.
Speaker 13: They're correct. So there's small things that I couldn't Okay.
Speaker 13: When I got down there and I wanted to test drive,
Speaker 13: they said it leaked to oil and they were allowed
Speaker 13: to or they'd get a ticket. I tried, and it
Speaker 13: was a red flag. I understand. I spent something like
Speaker 13: eight hundred to rent a trailer and drive eight hours
Speaker 13: to pick it up, and they said it they had
Speaker 13: the paperwork saying that it only had the steal missing
Speaker 13: and all these things.
Speaker 12: And I made a huge mistake.
Speaker 13: Okay. So when I took the boat and I got
Speaker 13: back home.
Speaker 12: I took it to the mechanic.
Speaker 13: There was a hole in the powerhead. The motor was
Speaker 13: no good at all. And then when I had reached out,
Speaker 13: before I got even a chance to reach out to him,
Speaker 13: Adam had texted me and he said, I'm honey and
Speaker 13: I don't have any food. Can you send that money?
Speaker 13: And I thought that was weird, so I started investigating.
Speaker 13: He is a professor at CEU and it's a crazy situation.
Speaker 4: Oscar. Here's what I need to know.
Speaker 1: Are there any representations they made that you can prove
Speaker 1: or he made that you can prove, and then we
Speaker 1: can nab him.
Speaker 4: And are you sure you're actually dealing hony claims? Are
Speaker 4: you sure you're dealing with the actual professor? That whole
Speaker 4: story sounds insane.
Speaker 13: It is. That's why I'm calling you.
Speaker 1: Okay, well, Oscar. Oscar, whether he's a professor or not.
Speaker 1: But I know why you're saying that, because you figure
Speaker 1: it might be easier to collective if we call him.
Speaker 4: Up and he gets scared.
Speaker 6: But what I'm saying is he said the professor catched
Speaker 6: him afterwards, saying can I get the rest of my money?
Speaker 4: I'm starving like he can't buy a sandwich.
Speaker 13: Well, and I felt bad for him.
Speaker 4: I say, And I doubt it's a professor's all. I'm saying.
Speaker 4: It could be humor. I don't know, Oscar.
Speaker 1: I'm going to ask this again, because this is the
Speaker 1: only thing that counts.
Speaker 13: I have proof the ad that.
Speaker 1: What do you have? What does the ad say?
Speaker 13: It says the motor is good and it needs love?
Speaker 4: Okay, hold on, hold on, hold on.
Speaker 1: Now, when you got down there though, they told you
Speaker 1: it was leaking oil?
Speaker 4: Is that right?
Speaker 13: The lower unit that's separate than the motor. It's and
Speaker 13: I would have the whole new lower unit's like two
Speaker 13: grand I would have replaced it.
Speaker 4: How much how much do they have of your money
Speaker 4: right now?
Speaker 15: Nine dollars?
Speaker 1: You're in the driver's seat actually, because you're not going
Speaker 1: to pay him the rest?
Speaker 15: Are you?
Speaker 13: No, sir, I'm not.
Speaker 1: Okay. If you do, you have the registration, everything's signed
Speaker 1: over to you.
Speaker 13: No, I do not. They have the title and I
Speaker 13: just have a copy of the registration.
Speaker 1: You got a problem, then, okay? What I would do
Speaker 1: is sue them in small claims court.
Speaker 4: But where do you The.
Speaker 13: Only problem with that is I signed the contract. I
Speaker 13: trusted this guy they were in a resort. They said
Speaker 13: it was you.
Speaker 4: Signed the contract.
Speaker 1: What you keep going off font tangents, You sign the contract.
Speaker 13: What and I would pay the other money?
Speaker 16: Uh?
Speaker 13: And then so if I go to small claim on
Speaker 13: the contract, it says.
Speaker 1: As is okay, All right, hold on, let's see if
Speaker 1: we can brainstorm something and we'll take ron a follow
Speaker 1: up from last week on the apartment. Go with a
Speaker 1: sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance checkup free, no obligation comparison call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three oh three seven seven
Speaker 1: to one help. You'll think you're his only customer when
Speaker 1: you choose Frank durand the real estate Man dot com
Speaker 1: to list your home with Remax Alliance three oh three
Speaker 1: nine two zero sixteen twenty two.
Speaker 2: Rit so you don't have come runs just as nass
Speaker 2: as we can. Shooter's gonna help coming man.
Speaker 4: This is the Troubleshooter Show.
Speaker 1: No Tom Martine, Hi Tom Martino, Your trouble Shooter three
Speaker 1: oh three seven one three talk seven one, three, eight, two,
Speaker 1: five five. What's on your mind today? How do we
Speaker 1: help you? All you have to do is call us.
Speaker 4: To find out.
Speaker 1: We got a terrible situation with a guy that bought
Speaker 1: a boat. We're gonna go back to, but I want
Speaker 1: to talk to Ron first. We got Bob Logan with
Speaker 1: us from plumb Line Services, and they were talking about
Speaker 1: as we had a text here Bob from Plumbline Services, plumbing,
Speaker 1: heat and cooling, electric and drains. Someone said they had
Speaker 1: a boiler in their condo unit. Have you ever seen
Speaker 1: condos with individual boilers?
Speaker 4: Well, we don't. We don't do commercial properties.
Speaker 1: But so you won't.
Speaker 4: Yeah, like that a condom uncommon. You won't come to
Speaker 4: my condom, not.
Speaker 7: If it has well, if it has units above or
Speaker 7: below it, we will not.
Speaker 1: If it has mechanical room and it was owned by
Speaker 1: an owner.
Speaker 4: And it's because.
Speaker 7: There's within many yeah, within commercial properties, there's you know,
Speaker 7: shared line sometimes you go from one unit to another
Speaker 7: when you're snaking drain lines.
Speaker 1: But even with it has its own mechanical room, let's say,
Speaker 1: let's correct, you wouldn't even do that.
Speaker 4: No, we used to do that, remember, I mean you
Speaker 4: did mine.
Speaker 7: Yeah, thirty percent of our business was we decided I
Speaker 7: decided five years You're calling.
Speaker 4: It commercial though, is what I'm saying.
Speaker 7: It's a commercial Consider a commercial, right, Yeah, we five
Speaker 7: years ago, I said, you know what, we're going to
Speaker 7: be the best residential service provider in the state. And
Speaker 7: we're not gonna get into you know, we never know
Speaker 7: a new construction. We got out of commercial number one. Yes,
Speaker 7: residential service provider in the state.
Speaker 1: And so it's hard for people in condos, it really is.
Speaker 1: That's another problem is getting I mean you're not the
Speaker 1: only one.
Speaker 7: Yeah, but but there's there's some good you know, mechanical
Speaker 7: companies and plumbers and electricians that the deal in commercial
Speaker 7: properties that did a great job.
Speaker 1: Now, Ron had a problem last week that was weird.
Speaker 4: Mark, This one was so weird.
Speaker 1: But his apartment had a leak in the ceiling and
Speaker 1: he said, I stopped the leak by turning off my
Speaker 1: water heater. And I said, your water heater isn't in
Speaker 1: the ceiling, he said, but that's it's used. What threw
Speaker 1: me off. He said, it was used for air conditioning.
Speaker 1: It's actually was used for heat. So there's a constant
Speaker 1: loop going to a boil, not a boiler, a heat
Speaker 1: exchanger up on in his ceiling and it goes from
Speaker 1: his water heater, so his water heater serves as a
Speaker 1: boiler and a water heater, and then it goes to
Speaker 1: a unit in his ceiling which is a heat exchanger
Speaker 1: which then blows hot air. And then uh, he also
Speaker 1: has a c which is separate. So this was weird.
Speaker 1: I didn't know why it was leaking. I said, I
Speaker 1: need to get somebody out there. So Deputy Bow used
Speaker 1: to be in that business, and he went out there
Speaker 1: and Ron, you have a follow up. Bo told us
Speaker 1: kind of what happened. Go ahead, Bo, Yeah, I mean sorry, Ron,
Speaker 1: go ahead?
Speaker 2: Ron.
Speaker 17: Oh yes, Tom, I appreciate you sending Bow out.
Speaker 14: As a Saturday.
Speaker 13: That same unit is leaking.
Speaker 15: Again, and non't know what's going on. Yeh, leacing again?
Speaker 4: Okay, because I think, yeah, Bo, who did you talk
Speaker 4: to me?
Speaker 2: So?
Speaker 1: Ron?
Speaker 11: I told you when I came out there last week
Speaker 11: that you should probably get Renter's insurance And then I
Speaker 11: left your manager, Amy Bush Meeter Bouchard a message. So
Speaker 11: they said the cause of the leak was your thermost Dad,
Speaker 11: and they were blaming you for it. No, I can
Speaker 11: tell you what's that. I knew I thought about this.
Speaker 11: I knew this thing would probably leak again. Now they
Speaker 11: did replace the heating.
Speaker 1: Why did you wait one thing at a time? Why
Speaker 1: did you think it would leak again?
Speaker 11: I thought it would leak again, Tom, because the it's
Speaker 11: the air conditioning coil. The air conditioning coil is right
Speaker 11: next to the heating coil, and if there's not enough
Speaker 11: refrigerant in the coil, the coil will freeze up. Okay,
Speaker 11: so the coil froze. This is why I think happened.
Speaker 11: Because Ron kept turning the thermist dad down because it
Speaker 11: wasn't cooling enough. So with the unit having lack of
Speaker 11: refrigerant charge froze up.
Speaker 18: And then the coldness of the of the.
Speaker 11: Coil migrated over to the heating coil and froze the
Speaker 11: heating coil and it it's like a car radiator.
Speaker 18: This is why I think it happened. So I told
Speaker 18: him it's.
Speaker 4: Not his fault, is it?
Speaker 18: Heck, no, it's not his fault.
Speaker 11: And I left the message Roy Management Company, they need
Speaker 11: to get a competent contractor after to check the refrigerant charge.
Speaker 11: That's what's causing the leak on the heating side. It's
Speaker 11: kind of strange, but it has nothing to do with
Speaker 11: the heating coil. It's the actual freezing up of the
Speaker 11: evaporating coil.
Speaker 18: The elite so they needed they so.
Speaker 11: They spent a lot of money and changed the heating coil,
Speaker 11: but they didn't fix the initial problem. The initial problem
Speaker 11: is Ron doesn't have enough refrigerant in that apartment, so
Speaker 11: the coil that refrigerant side it well.
Speaker 1: Is there a way you can tell them that so
Speaker 1: they don't start they don't keep bugging him.
Speaker 11: Tom, I left the gallon message last week. She didn't call.
Speaker 11: I will call again this one.
Speaker 4: What's the name of the management company.
Speaker 18: It's Mercy Apartments.
Speaker 11: It's the apartments called it's called park Side Apartments, but
Speaker 11: it's run by Mercy. It's a big Catholic organization for
Speaker 11: low income housing.
Speaker 18: I can call a manager again during the next break.
Speaker 18: Let's do that Ron.
Speaker 11: It'll keep leaking and they need to address the issue
Speaker 11: with the refrigeration, not with the heating site.
Speaker 1: Hey, by the way, Bob Logan with Plumbline wants to
Speaker 1: hire you if you SA that's okay. We do have
Speaker 1: open and he's just kidding, but he does have openings.
Speaker 1: But I don't think you'd like Bo. Bo is too
Speaker 1: much of a boss. He owned his own company, so
Speaker 1: I don't think he'd be a good fit, right right, Bo?
Speaker 7: You know what, Tom, without exaggerating, I bet twenty percent
Speaker 7: of the people that work for us as technicians own
Speaker 7: the one own company at one time, and they decided,
Speaker 7: for one reason or another that they're better off working
Speaker 7: for Plumbline.
Speaker 3: Yeah.
Speaker 1: I know, but Bo's too old anyway, He's an old fart.
Speaker 1: We don't discriminate based on age, time and handicapped.
Speaker 11: So so Ron, I'm going to call Ron off the air, okay,
Speaker 11: and the management company again, we.
Speaker 1: Do appreciate it. Thank you very much, Bo, because you
Speaker 1: did shed light on that thing. Hey, Bo went before
Speaker 1: you got out of the business. Were you a supplier
Speaker 1: or were you a contractor?
Speaker 18: We did both. My great uncle started a company.
Speaker 4: What was the name of it, maybe Bob heard of it.
Speaker 18: Federal Heating Incorporated.
Speaker 4: Oh yeah, yeah, they've been around forever.
Speaker 18: Eighty years.
Speaker 11: And then in the eighties then we became more of
Speaker 11: a I'm just curious Federal.
Speaker 1: I know, I know they're they're good, good heritage.
Speaker 4: So anyway, thank you bo for that. We got more
Speaker 4: coming up.
Speaker 1: Uh and I want to go back to the phones,
Speaker 1: but it's just such a pain when this happens. Ron.
Speaker 1: We're going to try to make another call and help
Speaker 1: you out there. Oscar with the boat now, Oscar, God,
Speaker 1: I'm trying to figure out what to do. I don't
Speaker 1: know that it's a contract. I don't think it is.
Speaker 1: I think it is a little misrepresented. But here's the problem,
Speaker 1: and I checked with.
Speaker 4: My legal expert here.
Speaker 1: The problem is, you had every opportunity not to do
Speaker 1: what you did. This is the biggest put the biggest problem.
Speaker 1: But but but, but but but right now you are
Speaker 1: in the driver's seat. If you did not pay the rest. Now,
Speaker 1: this guy might sue you for the rest. But if
Speaker 1: you show the ad and just will.
Speaker 2: He sue you?
Speaker 1: How much?
Speaker 6: I totally disagree with you on this, man, I think
Speaker 6: I haven't said anything.
Speaker 1: I haven't said anything. I told him not to pay, no,
Speaker 1: not to pay it. I'm saying, there's no one to sue.
Speaker 1: There's no one that's going to sue him. He got
Speaker 1: totally well enough, I said, Mark, you're not disagreeing with me.
Speaker 1: You're making an observation. There's a difference. I did not
Speaker 1: say he was going to be sued. I said they
Speaker 1: may sue you for this. I don't know what will happen.
Speaker 1: I I really don't know what will happen. But I
Speaker 1: certainly wouldn't pay if I felt ripped off. So Mark,
Speaker 1: why do you think you were looking during the break?
Speaker 4: Why do you think there's no one to come after that?
Speaker 2: Right?
Speaker 6: First of all, the phone numbers funky. As he gets man,
Speaker 6: it rings three times and just goes dead, silence. No
Speaker 6: one answers, no voicemail. I have no idea. It's like
Speaker 6: some Yahoo or Google number. In fact, it's even worse
Speaker 6: than that. I don't know what it is. Then the
Speaker 6: second thing is there's no professor at see you with
Speaker 6: that name, nobody anywhere period, and a professor is not
Speaker 6: going to call him up looking for the last two
Speaker 6: thousand dollars, claiming that he's starving and needs a sandwich
Speaker 6: or whatever the hell it said.
Speaker 1: It makes no sense.
Speaker 13: That trust me, And he didn't say he was a professor.
Speaker 13: My sister does a lot of research. She spends an
Speaker 13: hour the other day researching, and then she came up
Speaker 13: with that's what she came up with in her research
Speaker 13: she found but she could be wrong. You know, we
Speaker 13: could be wrong. We just tried to find.
Speaker 2: Who it was.
Speaker 4: My point is, you bought it from a ghost. Well
Speaker 4: somebody had to turn the keys over to them, and yeah,
Speaker 4: it was parked.
Speaker 6: It's some place where they rent it or where they
Speaker 6: you know, they pay for a slip.
Speaker 13: Well, they're trying to They did say they're going to
Speaker 13: serve me because I've been on social media and I
Speaker 13: put a posts on Facebook platforms down there in the resorts,
Speaker 13: and I've explained the whole thing and they're trying to
Speaker 13: shut me up.
Speaker 4: But who the resort or the mc millan or whatever
Speaker 4: his name is.
Speaker 1: Yeah, but why don't you just now how much will
Speaker 1: it cost you to fix it's unfixable.
Speaker 13: You have to buy a new motor and it's seven
Speaker 13: thousand dollars.
Speaker 4: But who's trying to sue you?
Speaker 1: I want to know that.
Speaker 4: Who's threatening you.
Speaker 13: Gretchen, Gretchen McKittrick. She's on Facebook and they she sends
Speaker 13: me messages. They said they're going to get me arrested
Speaker 13: and they're going to call the police because I keep
Speaker 13: voicing the truth and I keep posting things on Facebook,
Speaker 13: explaining the story, showing their ad, showing everything that I
Speaker 13: can down there in the Keys. And so today they
Speaker 13: sent me a letter and they say we need to
Speaker 13: serve you today. I said, well, my ID has my
Speaker 13: dress and I'll be in Keys protesting in front of
Speaker 13: the marina that sold me this scam.
Speaker 1: By the way, we are live. We are live on
Speaker 1: YouTube through my MacBook. It was a pain in the
Speaker 1: ass brain damage. But see what you think, Mark, I mean,
Speaker 1: we can't put up all our stuff like we normally do,
Speaker 1: but we're live. So if you go to YouTube, I
Speaker 1: think we're live. I mean it says we're live, and
Speaker 1: I see Bob's a good looking fit. I see them
Speaker 1: right there.
Speaker 4: So I'm talking about my gray hair.
Speaker 1: We're going to turn on our lights.
Speaker 4: Yeah, welcome to our family.
Speaker 1: Are we live? Mark?
Speaker 4: That's how you know you're at home?
Speaker 1: Would you verify we're live or not?
Speaker 4: Bro, You're only loved by people who make fun of you.
Speaker 1: Anyway, I want to get on the chat and say, yo, moron,
Speaker 1: So morons trying to get on good? I am live,
Speaker 1: all right, let me switch my channel to me so
Speaker 1: I can I can be.
Speaker 10: Looking at you and Logan he looks like those talk
Speaker 10: shows and you should be like a homeless guest.
Speaker 1: What I look pretty damn good today. I got my
Speaker 1: red shirt on. I don't even know, man, what you're saying.
Speaker 1: What's that?
Speaker 10: I appreciate you, doc, I said at Logan, he looks
Speaker 10: like you know laments.
Speaker 1: Okay, well here I am, morons, I'm here. You know
Speaker 1: what Mark I wanted? The reason I wanted to go live,
Speaker 1: I want to. I don't.
Speaker 4: I don't even know how to show this media.
Speaker 1: Now I don't have to do anything, but in any case,
Speaker 1: I took one of our YouTube morons as promised, on
Speaker 1: an adventure yesterday. We'll talk about that and now let's
Speaker 1: see what else we're gonna do. Oh, we're gonna have
Speaker 1: see what BO can find out from that apartment complex.
Speaker 1: And we got more coming up right after this. Go
Speaker 1: with a sure thing Denver's Best roofer Excel roofing dot com.
Speaker 4: You don't pay a cent until you're content than.
Speaker 1: Time for an insurance checkup free no obligation comparison call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three O three seven to
Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate man dot
Speaker 1: Com to list your home with Remax Alliance three three
Speaker 1: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 1: troubleshooter finally up on YouTube.
Speaker 4: Now we're not on our normal stream.
Speaker 1: I had to do it for my laptop, and I
Speaker 1: wonder how I can.
Speaker 4: How can I show up video on here?
Speaker 1: Mark?
Speaker 4: Do you know I don't even know how to do.
Speaker 4: I don't even like Max. I have no idea, sir, okay,
Speaker 4: but it's working.
Speaker 1: And Mike the YouTube war ons, as much as they
Speaker 1: like giving me crap, they're gonna tell you right now,
Speaker 1: this is the and I mean the sharpest picture we
Speaker 1: ever had. You can see everything, my muscle definition, everything,
Speaker 1: my vascularity. I'm just kidding guys. For her vagina oscar
Speaker 1: oscar oscar Oscar. Mark doesn't think anyone's gonna come at
Speaker 1: to you. He thinks that's a big fraud. From the beginning, I.
Speaker 4: Think the guy swindled you.
Speaker 6: Man took three grand in cash for a you in Florida,
Speaker 6: and I don't know if he lives in Colorado or not.
Speaker 6: He might, but I doubt he's gonna sue you, But
Speaker 6: who knows.
Speaker 13: Yeah, I'm gonna go down to the resort. We made signs.
Speaker 13: I'm gonna protest there.
Speaker 6: For three d But Oscar, I got to ask you something.
Speaker 6: I don't understand why you keep saying that. What does
Speaker 6: the resort have to do with any of this?
Speaker 13: They're the ones that wouldn't let me. They wouldn't give
Speaker 13: me five minutes.
Speaker 6: Because your boat's leaking oil. They won't allow it in
Speaker 6: the water.
Speaker 13: No, they wouldn't even let me be there. They needed
Speaker 13: me out of there. What I wasn't allowed to do
Speaker 13: the deal correctly. They kept trying to get me to
Speaker 13: get out of there. I only what there.
Speaker 1: Maybe I just don't know what the resort has to
Speaker 1: do with it. Yeah, but I don't think. In other words,
Speaker 1: why do you keep bringing that up?
Speaker 4: By the way, I'm curious.
Speaker 13: In my opinion, the deal was done on their property,
Speaker 13: and it is a scam that the motor it doesn't work.
Speaker 13: It's just a huge scam. So how is it not there?
Speaker 13: Partially their responsibility. They facilitated the everything about it. It
Speaker 13: kind of helped them scam me by getting me off
Speaker 13: the property where I wasn't allowed to do anything.
Speaker 1: Man, they didn't.
Speaker 4: Now, I'm sorry, you're that stretching at Oscar.
Speaker 15: I'm allowed Oscar opinion.
Speaker 1: Yeah, yeah, it's just stretching it though. It's not going
Speaker 1: to help you legally or anything, I don't think.
Speaker 13: But obequally, I don't have any legs to stand on.
Speaker 1: I'm well, I don't know that. I'm not giving you.
Speaker 1: I want you to be I want to be very
Speaker 1: clear here. I haven't looked at anything. I'm not giving
Speaker 1: you any legal advice. I have no idea what's going
Speaker 1: on with this transaction. If it was me, I wouldn't
Speaker 1: pay the rest and I would use And how much
Speaker 1: is it going to? Like? How much you were going
Speaker 1: to pay? How much? Total?
Speaker 13: Five thousand dollars and you pay two so far three?
Speaker 1: So for the extra two that's owed? Could you could
Speaker 1: you get in motor or fix that one?
Speaker 12: No, there's no repairing it. It's got a hole in
Speaker 12: the power here.
Speaker 1: How much? How much is the motor seven thousand?
Speaker 13: It's brand new, it's nine, but it's a twenty eighteen.
Speaker 13: That's what I bought the whole boat for.
Speaker 12: Is the motor?
Speaker 4: So can you.
Speaker 1: Are you ever going to go back down to Florida?
Speaker 1: Maybe you consume is Mark? Could he assume him here
Speaker 1: if he lives here? Does this guy live here?
Speaker 4: I don't think he knows who to sue.
Speaker 5: Well?
Speaker 1: Who signed the bill of sale? Oscar?
Speaker 4: Who signed the contract?
Speaker 13: Me and the guy, Adam Neil McKittrick.
Speaker 4: McKittrick. Do you have a phone number for McKittrick?
Speaker 15: I did.
Speaker 13: I provided it, but he doesn't ever answer. My sister
Speaker 13: tried to rest numbers.
Speaker 4: We've all tried it to numbers. No good.
Speaker 1: Man, Holy crap.
Speaker 4: Can't even afford a sandwich. How's he going to afford
Speaker 4: his phone bill?
Speaker 6: That's what I'm saying. The whole thing, the whole thing
Speaker 6: makes zero sense.
Speaker 1: It doesn't.
Speaker 13: That's why it doesn't make sense to me either. And
Speaker 13: that's why the wife I've been communicating with her on
Speaker 13: Facebook and I've just been letting her know.
Speaker 4: That you're so screwed. Either way.
Speaker 6: One, if the guy is real and sues you, you're
Speaker 6: gonna lose.
Speaker 1: I gotta get this.
Speaker 6: He probably doesn't care. You're never gonna get your three
Speaker 6: thousand back.
Speaker 1: So basically, can you get your two hold on? And
Speaker 1: I'm asking this now, can you sell anything you have
Speaker 1: for a total of two grand? That stuff.
Speaker 15: On the boat?
Speaker 13: You mean with the boater, what do you mean? Yeah, yeah,
Speaker 13: I don't think so. I think right now the value
Speaker 13: is seven hundred dollars is what they valued it at.
Speaker 4: Oh, you're just is that with or without title?
Speaker 13: The guy at the mechanic shop offered two hundred for
Speaker 13: the motor and another guy offered seven hundred for the
Speaker 13: rest of the pontoon. Because it's from nineteen ninety eight,
Speaker 13: the only thing that was worth any money was the motor.
Speaker 13: And when we did get it here, the lower unit
Speaker 13: was leaking, but the motor was no good. The top
Speaker 13: part was garbage. And that was what I spent most
Speaker 13: of the money. I just needed the motor to be
Speaker 13: anywhere good or even repairable. It was supposed to be good,
Speaker 13: and it was, you know, supposed to be great. But
Speaker 13: I made a mistake. And I just called you to
Speaker 13: maybe see if there's any other recourse. But you know,
Speaker 13: I made the mistake. I take full responsibility, and you know,
Speaker 13: I guess I've learned a lesson.
Speaker 18: But you can't.
Speaker 6: You can't even get a hold of the guy that's
Speaker 6: the biggest problem.
Speaker 13: Well, he'll he'll answer my phone call, but he won't.
Speaker 13: He won't return my He's returned my sister's text saying
Speaker 13: who is this and then she says, we're trying to
Speaker 13: resolve the pontoons this situation, and he won't communicate. He wan't.
Speaker 5: There's no he don't want to.
Speaker 13: That's why it's such a scam too. Most real people,
Speaker 13: when I didn't even put it in the water, drive
Speaker 13: it nothing. I took it right to get inspected.
Speaker 15: Most people, real.
Speaker 12: People, when you show them the paperwork saying.
Speaker 13: Hey, we got this from you. It's complete garbage. Are
Speaker 13: you willing to do anything? Most people will do something.
Speaker 13: These people won't do anything, and that's that's why it's
Speaker 13: a scam. And that's why I kind of I believed
Speaker 13: that place, that the resort place is a very very
Speaker 13: expensive locked everything real nice thought, and he said it
Speaker 13: has been mating this regularly. I checked the oil. It
Speaker 13: seem clean. There's you know, I got screwed. I just
Speaker 13: I don't know what else to do. When I go
Speaker 13: down there and protest, and what it will do is
Speaker 13: it will show everybody in the area what kind of
Speaker 13: you know people these are that's all I can do.
Speaker 13: There's no other recourse. So that's what That's what I'm
Speaker 13: gonna plan to do, is go down there with signs
Speaker 13: bro test the resort from outside. I already talked to
Speaker 13: the coffee.
Speaker 1: Were not the resort's fault.
Speaker 13: It's I've got their name on it. I'm gonna be
Speaker 13: That's where they live is inside a condominium gated resort.
Speaker 13: So I'm going to stand outside with their name on
Speaker 13: a board saying that they ripped me off.
Speaker 4: Oh you mean that the people ripped you off?
Speaker 2: Yeah?
Speaker 5: Yeah, gotcha.
Speaker 2: Yeah.
Speaker 1: Okay, Well listen, I think that I can't argue with you. Okay,
Speaker 1: I'd be pissed off too, I would sorry. Three oh
Speaker 1: three seven to one three talks seven one three eight
Speaker 1: two five five. Bob, I'm getting a lot of texts.
Speaker 1: I got to get to some of them. Here. Do
Speaker 1: you do heat pumps? And do you recommend them? And
Speaker 1: when do you not recommend him? This guy is a
Speaker 1: solar system being installed. He wants to take advantage of
Speaker 1: as much electricity. What do you recommend, Bob Logan? Let
Speaker 1: me get to a two shot here, even though it's.
Speaker 4: Gonna take tom.
Speaker 19: What's that we have Gretchen, the person who sold the
Speaker 19: boat on the line.
Speaker 1: Okay, let me take a break down and give her.
Speaker 1: Can I give her a lot of Can I give
Speaker 1: her good time? Gretchen? Please hold because I don't want to.
Speaker 1: I'm just about ready to take a break. But real quick,
Speaker 1: Bob on the solar, what do you guys recommend you
Speaker 1: have electric furnaces heat pumps?
Speaker 8: What?
Speaker 4: Yeah, we saw a ton of heat pumps.
Speaker 7: In fact, that's that's the direction government regulations are going.
Speaker 7: And and they're they're great products. They're not for everybody,
Speaker 7: but especially.
Speaker 4: Now how far? How far will they go down? And cold?
Speaker 2: Like?
Speaker 1: How how you know? I was told you can't, you
Speaker 1: can't use that's that's that's an old technology, first generational techication.
Speaker 1: So that's that was old school stuff. You could only
Speaker 1: do forty degrees.
Speaker 4: Oh yeah, yeah, Now now.
Speaker 1: It can be a regular heater. Yes, So if you
Speaker 1: have solar, why wouldn't you do that would be paid?
Speaker 4: Yeah, with solar. With solar, it's a great option.
Speaker 7: Especially but even without solar, there there are a lot
Speaker 7: of situations where it makes sense.
Speaker 4: And I want to talk about that. This is where
Speaker 4: government's uh shouldn't go. This direction, so.
Speaker 1: And you're getting okay. I want to talk about the brands,
Speaker 1: and we have more coming up. I'm going to go
Speaker 1: right to Gretchen rep after this go with a sure
Speaker 1: thing Denver's Best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three oh three seven
Speaker 1: to seven to one help. You'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate Man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your troubleshooter three O three seven one three talk three
Speaker 1: h three seven one three eight two five five. Let's
Speaker 1: keep going here and try to do everything we can
Speaker 1: to help you. And Bob Logan is with us. I
Speaker 1: want to go though to Gretchen. Gretchen said she sold
Speaker 1: the boat. Now, I don't know how Gretchen found out
Speaker 1: about this at all, by the way, because her the
Speaker 1: person told with the person who we were told sold
Speaker 1: the boat was not named Gretchen. Are you there, Gretchen first,
Speaker 1: Gretchen alone? I don't now, Gretchen. Were yes, were you
Speaker 1: listening to this?
Speaker 8: Yeah, I'm the wife of Adam McKittrick.
Speaker 4: Is Adam a professor by the way.
Speaker 8: No, huh huh.
Speaker 20: We live in Colorado seven months of the year. We
Speaker 20: live in the Keys seven months of the year.
Speaker 1: That's fun, that's fun. So did you guys know this
Speaker 1: boat motor had a hole in it?
Speaker 4: Gretchen?
Speaker 19: Yeah, and so did he.
Speaker 20: It leaked, was leaking when we showed him the boat
Speaker 20: and why we couldn't We couldn't start.
Speaker 8: The motor in the marina.
Speaker 20: We showed him where the leak was.
Speaker 8: We showed him the paperwork of a Bucani.
Speaker 4: But did you know it was a hole or did
Speaker 4: you know the engine was shot?
Speaker 14: It was a hole.
Speaker 19: A mechanic never told us it was a hole.
Speaker 20: They just said that.
Speaker 19: It needed new seals, which we texted we have.
Speaker 20: Texts to this Oscar guy and told him that it
Speaker 20: will need a seal job.
Speaker 19: And the reprise.
Speaker 20: Reflected all of that.
Speaker 19: I mean, we sold it for a We lifted it
Speaker 19: for sixty five.
Speaker 20: We gave it to him for five He said he
Speaker 20: could give us half down now and half later, and.
Speaker 19: We let him drive it away.
Speaker 8: He brought this the one.
Speaker 1: Thing, the one reason I believe you as far as
Speaker 1: you didn't know the extent of damage. Do you know
Speaker 1: why I believe you. There's a reason, because you were
Speaker 1: willing to take half down now. Anyone who knew that
Speaker 1: they had a major engine problem would have never agreed
Speaker 1: to finance it because they would have anticipated not being paid.
Speaker 1: That's the one reason I find some credibility here.
Speaker 5: We didn't.
Speaker 8: We weren't trying to stay them.
Speaker 19: Yeah, we never owned the boat either, and we had
Speaker 19: just bought it maybe six months before that.
Speaker 1: Why does he think you're Why did he Why did
Speaker 1: he think you're a professor?
Speaker 14: I don't know.
Speaker 1: I want to bring up Oscar. I want to keep
Speaker 1: it civil, Oscar. Let's be fair here. Let's talk about this.
Speaker 13: Can you give me just one second to explain the
Speaker 13: most there's a motor that is on the top, and
Speaker 13: then there's a lower unit, the lower unit separate from
Speaker 13: the motor. The hole in the lower unit was the
Speaker 13: leak she was talking about. Yes, I understood that maximum
Speaker 13: costs could be newer lower unit two grand whatever the
Speaker 13: motor is, the thing that has a hole in it. Also,
Speaker 13: the motor is no good on the very top of it.
Speaker 13: So there and they had to make But.
Speaker 1: Do you agree, Oscar? Do you agree that they probably
Speaker 1: did not know that.
Speaker 13: If they can afford to live in the keys, why
Speaker 13: are they texting me saying they're hungry and all these
Speaker 13: weird things to pay so I.
Speaker 1: Can pay with Oscar? Can you ask me?
Speaker 15: No?
Speaker 1: No, no, seriously, one thing at a time though, And
Speaker 1: I'm not Oscar. I don't want to give you a
Speaker 1: hard time. You called us for help. I'm trying to
Speaker 1: get to the bottom of it. But doesn't it seem
Speaker 1: logical if they took fifty percent down and they expected
Speaker 1: you to pay fifty percent that they would have been
Speaker 1: crazy to do that if they knew the engine was bad.
Speaker 13: That was That's what it would seem. Yes, But before
Speaker 13: the mechanic could look at it, I kept getting these
Speaker 13: weird pressuring texts and I called at him and I said, listen,
Speaker 13: I need him to look at the motor to make
Speaker 13: sure before I send the last two grand. And he
Speaker 13: was very upset about that, and they wanted me to
Speaker 13: send it right away. And when the mechanic.
Speaker 8: Go no, no, the thing is only worn.
Speaker 1: Hold on, go ahead, go ahead, Gretchen.
Speaker 4: What were you going to say? Let Gretchen respond to that?
Speaker 19: Rectoring him he started pressuring him was because he had
Speaker 19: we bought He bought the boat on July twenty first.
Speaker 19: He was going to give us the money thirty days later.
Speaker 20: We started pressuring him probably the last week of August,
Speaker 20: first week this last week. That's why this has all
Speaker 20: started to come up. I don't think he had the
Speaker 20: boat looked at within that thirty days, which he's probably.
Speaker 13: I mean, he had more than enough time.
Speaker 19: But he's still tied in the contract, and it's a
Speaker 19: bill of fiale. And we've already we've already filed in
Speaker 19: small claims court and we have we're going to restraining
Speaker 19: order down there at the outdoor resorts. He's not supposed
Speaker 19: to show up because he threatened them this morning and
Speaker 19: said he's just going to drop the boat off in
Speaker 19: front of their resort.
Speaker 15: We did not.
Speaker 13: Right now, I did not. I called them talk to
Speaker 13: the manager, thank you very much. He said I could
Speaker 13: stand out for Rochest you guys.
Speaker 1: Yeah, But here's what I want to understand. I want
Speaker 1: to understand this. Guys, Gretchen and Adam, you really truly
Speaker 1: did not know you had an engine problem?
Speaker 8: No, let me say this, No, no, let him finish.
Speaker 4: Go ahead, Adam, go ahead, go ahead.
Speaker 16: That boat for that for that price, with no motor,
Speaker 16: the boat was worth five grand. Do you understand?
Speaker 1: It's a pontoon boats.
Speaker 13: And material on the seats, and it ran us with
Speaker 13: no problems.
Speaker 1: So but you but but okay, so you're saying, no
Speaker 1: matter what, it was cheap enough that it's a goodbye.
Speaker 1: But did you, guys know any did you know you
Speaker 1: had any problem with the engine other than the leak?
Speaker 4: Okay, well, no, we.
Speaker 14: Were only all we know is what we were told
Speaker 14: by two mechanics.
Speaker 8: We don't know anything about boat.
Speaker 1: Would we be able to talk would we be able
Speaker 1: to talk to any of those mechanics that checked it out.
Speaker 13: I'm here at my mechanic shop right now, Oscar good.
Speaker 1: I want to talk to Gretchen and Adam's mechanic. Got
Speaker 1: to take this break, guys, I look at here's another thing.
Speaker 1: Gretchen and Adam called in on their own. So and
Speaker 1: also they agreed to finance it. I'm not saying they're
Speaker 1: they're golden and telling one but a truth. But I'm
Speaker 1: saying that why would they ever agree to take half
Speaker 1: down and half later if they knew you were not
Speaker 1: going to have an engine? That's the part I don't understand. Okay,
Speaker 1: we got more coming right up, Hold on, go with
Speaker 1: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 1: You don't pay a cent until you're content. Time for
Speaker 1: an insurance check up free, no obligation. In comparison, call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three O three seven seven
Speaker 1: to one. Help. You'll think you're his only customer when
Speaker 1: you choose Frank durand the real estate Man dot com
Speaker 1: to list your home with Remax Alliance three all three
Speaker 1: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 1: troubleshooter three all three seven to one three talk seven
Speaker 1: one three eight two five five. Welcome to the show.
Speaker 1: All right, let's talk and find out what we can
Speaker 1: do for you. Gretchen said she sold the boat, or
Speaker 1: she and her husband sold the boat, and Oscar believes
Speaker 1: they knew it was a piece of junk and cheated him.
Speaker 1: I don't think that's adding up right now, Bob Logan.
Speaker 1: You know, he's just sitting here innocently listening, and he
Speaker 1: says it probably they knew they had a leak, and
Speaker 1: they knew they had problems.
Speaker 4: But why would they ever agree to.
Speaker 1: A deposit and and a payment if they thought, and
Speaker 1: then he bought it as is thought he could fix it.
Speaker 1: I don't know, right, Bob. I mean, I don't see
Speaker 1: either one of them having bad intentions at this point.
Speaker 1: I mean, in the beginning.
Speaker 7: You know, I've bought used cars in the past with
Speaker 7: similar situations, and I think I'm fixing one thing and
Speaker 7: it ends up being two or three things. But you know,
Speaker 7: the it's an older car, older model problems, and the
Speaker 7: home or the owners don't really necessarily know all that stuff.
Speaker 7: They're just they go by what their mechanic tells them.
Speaker 7: And that that was my opinion that they probably just
Speaker 7: listened to the mechanic. They said it had a leak,
Speaker 7: they said, you know what, we don't want to deal
Speaker 7: with it. We'll just sell it as is and move on.
Speaker 7: You know, I don't I personally don't think they were
Speaker 7: trying to scam anybody.
Speaker 1: Yeah, I don't Oscar. You're gonna you're gonna have one
Speaker 1: hell of a time trying to prove fraud here. And
Speaker 1: let me just say something, just carefully to you. I'm
Speaker 1: saying this as a as a friend. I know that
Speaker 1: we love our listeners. If you go down there and
Speaker 1: start protesting and calling them fraudulent, they're going to have
Speaker 1: a distinct action again if it's not true. Okay, just
Speaker 1: keep this in mind, Oscar. Here's what I'm saying. Here's
Speaker 1: what I'm saying that that I know how to do it.
Speaker 1: I'm on radio, and I know when to do it.
Speaker 1: But I'm telling you that if you call someone a fraud,
Speaker 1: you better have I mean, you have to have more
Speaker 1: evidence than you bought a boat as is and it
Speaker 1: had a hole in the engine.
Speaker 4: You have to have way more evidence than.
Speaker 1: That, especially if they ever took you to court for
Speaker 1: defamation and it comes out that you had every that
Speaker 1: that that that you bought it despite the warning of
Speaker 1: e leak and all of that. I mean, I mean,
Speaker 1: I just think, Oscar, here's what I'm saying to you.
Speaker 1: I don't think you have fraud here. I think you
Speaker 1: have an unfortunate situation. I think, what's that.
Speaker 13: It's not an older boat, it's it's absolutely ridiculous that
Speaker 13: I end up. I didn't go to buy a salvage motor.
Speaker 13: They said the box.
Speaker 6: Then just tell the judge about it. Maybe you'll be fine.
Speaker 6: Man counter sue them for three grand Yeah, Oscar.
Speaker 1: All I'm saying is I don't think it was fraudulent,
Speaker 1: in my opinion, not willly.
Speaker 13: If they're not going to take it back, I can
Speaker 13: deliver it back. The motor's garbage, not the lower end leaking.
Speaker 13: The whole thing's garbage. The only thing on that nineteen
Speaker 13: ninety eight pontoon boat is the motor. It's a twenty eighteen.
Speaker 13: So by me, trust Gretchen.
Speaker 1: I want you guys to think about this because we're
Speaker 1: going to a break. I'm wondering, is there any kind
Speaker 1: of a anything can he return it for? Maybe and
Speaker 1: you keep a little bit.
Speaker 4: I don't know.
Speaker 1: I mean, I want to know what you're proposing where we.
Speaker 13: Well, we are willing.
Speaker 19: I've already filed in small clean courts.
Speaker 1: Right hold on one second, we were coming right back
Speaker 1: to you. Please hang on to that. Go with a
Speaker 1: sure thing. Denver's best roofer excel Roofing dot com. You
Speaker 1: don't pay a cent until you are content. Time for
Speaker 1: an insurance check up free, no obligation. Comparison call Compass
Speaker 1: Insurance paying too much your coverage at dozens of insurance
Speaker 1: companies find out now three oh three seven seven one help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the Real estate Man dot com to list your
Speaker 1: home with Remax Alliance three oh three nine two zero
Speaker 1: sixteen twenty two.
Speaker 2: Ripped News. Need that so you don't have to run
Speaker 2: in as fast as we can.
Speaker 1: Show Shooter's gonna help come Man Dix is the Troubleshooter Show.
Speaker 4: Now, Tom Martino, Hey.
Speaker 1: Tom Martino here, Welcome to the show. Three oh three
Speaker 1: seven month three talk seven one three eight two five five.
Speaker 1: Bob Logan is with us from Plumbline Services. By the way,
Speaker 1: Welcome to the show, Bob. This hour brought to you
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Speaker 1: dot com. I don't know what to do about this
Speaker 1: boat thing that I think what's going to happen.
Speaker 4: Is God, I feel like we're beating a dead horse. Yeah,
Speaker 4: I don't think there's anything we can do.
Speaker 1: I mean, but she was.
Speaker 6: Before the time she's going to sort it all out.
Speaker 6: I mean, it's it's actually in a great spot. Let's
Speaker 6: follow up with them.
Speaker 1: But she was saying she was willing to do something,
Speaker 1: and I'm not sure what it was, Gretchen.
Speaker 4: Let's just we're gonna just end this. But I want
Speaker 4: to hear what.
Speaker 1: Yeah, when I said, are you guys willing to do
Speaker 1: any kind of a refund or anything if he takes
Speaker 1: the boat back, Gretchen, I would.
Speaker 19: I would send him the title for the boat for
Speaker 19: what he's paid for it now, and he does have
Speaker 19: about maybe three thousand dollars worth of work left to
Speaker 19: do on it. If he's willing to take it is
Speaker 19: that's what's going to probably end up happening in small
Speaker 19: claims court anyway.
Speaker 4: Well, well, you can't argue that, I mean, pull him up.
Speaker 1: I bet he takes Oscar says it's only worth seven
Speaker 1: hundred dollars. Oscar, they're willing to just forgive it and
Speaker 1: send you the title. Now you have a boat, and
Speaker 1: are you twenty nine?
Speaker 19: And it's a great boat. The boat is beautiful itself.
Speaker 1: Is that boat worth twenty nine hundred without the motor?
Speaker 4: I don't know. I don't know, Gretchen.
Speaker 13: I'm agreed to it. I'm agreed because it costs me
Speaker 13: more time.
Speaker 8: Yeah, there you go, man, all will I'll.
Speaker 4: Make problem solve. Get that dinger out, Tommy.
Speaker 1: Oh, you're right, and I haven't had my dinger out
Speaker 1: in a while. I even I just never Thank.
Speaker 21: You very much, Tom Martino, wait, paint, thank you guys,
Speaker 21: no seriously for being at least I think you're being
Speaker 21: reasonable here, and I really appreciate both of you.
Speaker 1: Because I think that's the best. What do you think, Bob?
Speaker 7: I think I think that's very reasonable, quite frankly, and
Speaker 7: again I'm I'm not taking size. I'm just looking at
Speaker 7: the yeah facts here. I think a judge would side
Speaker 7: with Adam and Gretchen. I would say that he.
Speaker 1: Gets the title. I think I think he can get that.
Speaker 1: He can get an engine for come on for another
Speaker 1: three or four thousand. He has a boat arrangement. Yeah,
Speaker 1: I didn't realize that it's a pontoon. They are worth something.
Speaker 1: I mean, really if the pontoons are in good shape.
Speaker 1: Mohan dental implant working with Deputy Doc. This was a
Speaker 1: weird one. So as I I'm trying to find the
Speaker 1: original call Deputy Doc, can somebody do the defib on
Speaker 1: him and get them more?
Speaker 10: Okay, Tom, Yeah, he's been having trouble with Elite Dental.
Speaker 10: Aparently they did some shoddy work on his implants and
Speaker 10: he's left with a bad results from the dental work.
Speaker 10: I've been trying to get him to mail me a
Speaker 10: copy of the medical records and I haven't been able.
Speaker 10: I can't help them till I look at the medical
Speaker 10: records so I know where to go. And apparently he's
Speaker 10: unable to forward to me the medical records.
Speaker 1: Is that the name he used? Because I can't find
Speaker 1: I can't no, I thank you, George, thank you. That's
Speaker 1: why I wondered why I couldn't find. Okay, so tell me.
Speaker 10: I let me just say I have a timeline of
Speaker 10: what went on.
Speaker 4: But until I can tell us what it was, go
Speaker 4: ahead the timeline.
Speaker 18: Go ahead, Mohane, This is Mohan.
Speaker 9: And I asked for the medical records, but they send
Speaker 9: me only the copies of their charges and the payment
Speaker 9: I made. That is all they gave me.
Speaker 10: Well, you need to go there and demand a copy
Speaker 10: of the medical records and tell them. If they don't
Speaker 10: give you the medical records, you're gonna report them to the.
Speaker 1: What's the name of the play What was the name
Speaker 1: of the place, Elite Dental? Elite okay, and so Elite
Speaker 1: Dental did dentures for him and what did he not
Speaker 1: like about it?
Speaker 10: Well, apparently they put in the anchors and I went
Speaker 10: through the through the U through the bone and the
Speaker 10: anchors were placed incorrectly.
Speaker 1: And he's been having That's right, he said. The uh,
Speaker 1: he said, we were really confused. That's what it was.
Speaker 2: Doc.
Speaker 1: I was confused about the whole damn thing. No, I
Speaker 1: didn't write it down. I wanted you to sort through.
Speaker 10: I understand exactly what happened, but I need the medical records,
Speaker 10: and Mohan, go there and tell them that if you
Speaker 10: if they don't give you a copy of the records,
Speaker 10: you will report them to the dental board and the
Speaker 10: license will be revoked. It is absolutely mandatory if they
Speaker 10: give you a copy. And if you get there and
Speaker 10: you don't and they won't give it to you, you
Speaker 10: call me while you're there and I will talk to them.
Speaker 1: And what happened was or Mohan, is that is that
Speaker 1: they told you you owed money. They're not going to
Speaker 1: give you any records. They can't withhold records.
Speaker 10: I told them that, Tom, Yeah, I spoke to I
Speaker 10: spoke to Elite Dental on Friday, and I told him
Speaker 10: that I am. I am not going to dispute whether
Speaker 10: or not he owes the money. That's a separate issue.
Speaker 10: But they cannot hold withhold medical records based upon non payments.
Speaker 10: And so I thought Mohan was going to go there
Speaker 10: and get a copy of the records.
Speaker 1: Okay, so doc that that's what I that's the next thing, Mohann.
Speaker 1: We can't help until you do that. But do that please.
Speaker 4: And I'm going to change the name on this to
Speaker 4: Mohans so I can have him back when I and
Speaker 4: let me say.
Speaker 10: If you go there and they won't get it to you, you
Speaker 10: call us back, call me one.
Speaker 1: Call us back. Thank you, Mohan, We'll we'll try to
Speaker 1: We'll keep working with you.
Speaker 4: Okay, next you my phone number. Thank you.
Speaker 1: Three oh three seven one three talk seven one three
Speaker 1: eight two five five. I'm going to go to a
Speaker 1: wide shot here and I want to talk about this Mark.
Speaker 1: He was talking over the break. Remember we were going
Speaker 1: to have a meatball contest. Here's what he didn't realize
Speaker 1: is that I brought meatballs here to help him. I
Speaker 1: mean to give to him a few meatballs to taste.
Speaker 4: I gotta say, Tom, you win.
Speaker 1: No, no, now you don't have to say that.
Speaker 4: Now, you don't have to be kind.
Speaker 1: But I did. I made the sauce, I made the meatballs,
Speaker 1: and I happened to do it for a party. And
Speaker 1: I brought the leftovers over here, way more than that.
Speaker 1: So you didn't eat all for my daughter.
Speaker 4: And and and uh. I said, oh my god, I
Speaker 4: have meatballs for Bob Logan. Finally. I mean, we've been
Speaker 4: talking about this forever.
Speaker 1: But then so those those are very special meatballs.
Speaker 4: Those are family recipes. There, you go, very good.
Speaker 7: Okay, Now do you want to talk about heat pumps?
Speaker 4: Yes, we did want to talk about heat pumps.
Speaker 1: And I want to talk about when they can be
Speaker 1: used because somebody said they thought they were only good
Speaker 1: for forty degrees. Then I talked to brook Over at
Speaker 1: Over at a Red Rocks roof and solar, and she
Speaker 1: said that they recommend heat pumps if you're going to
Speaker 1: put in a solar system, take advantage of all of
Speaker 1: that solar. What were you going to.
Speaker 7: Say, Yeah, so they can actually be used in weather
Speaker 7: twenty below zero. And so again the older technology you're
Speaker 7: talking about, they don't work whatever with solar systems. They're
Speaker 7: fantastic because heat pumps workoff electricity, and so if you're
Speaker 7: supplementing that with solar, then your utility bill is going
Speaker 7: to be extremely low. But without boring people with all
Speaker 7: the technology. So a furnace and air conditioning system. A
Speaker 7: furnace actually generates heat through flame and fire right, it
Speaker 7: generates heat and then blows out in your house. An
Speaker 7: air conditioning unit, your outside unit, does not generate cold air.
Speaker 7: What it's doing is it's removing the heat from your
Speaker 7: house and pushing it outside, so it's not creating cold air.
Speaker 1: It's removing heat.
Speaker 7: A heat pump works similar to an air conditioning unit.
Speaker 7: It sits outside and it's not creating heat, it's pulling
Speaker 7: the heat from the outside air and pulling it into
Speaker 7: your house.
Speaker 1: Are they way more efficient now than they used to be?
Speaker 1: Because it used to be you couldn't you use them
Speaker 1: in a real winter. You could use them in Florida,
Speaker 1: you could use it.
Speaker 9: Well.
Speaker 7: Really, what they're talking about is is because electric using
Speaker 7: electricity is much more eco friendly, and that's why they're
Speaker 7: pushing the heat.
Speaker 1: It's still but they'll work in very cold ways.
Speaker 4: They'll work in very cold temperatures. Now I have a
Speaker 4: dual fuel system.
Speaker 1: Now that's a hybrid, right, It's a.
Speaker 7: Hybrid, kind of like a high hybrid car. So depending
Speaker 7: on the temperatures outside, sometimes the furnace kicks on. Sometimes
Speaker 7: the heat pump is used to create heat during the winter.
Speaker 7: So again, you can have a very cold day in
Speaker 7: the winter, in the heat pump is pulling the heat.
Speaker 7: Even on a like a ten degree day, or like
Speaker 7: I said, up to twenty degrees below. There is heat
Speaker 7: in the air and the heat pump is simply pulling
Speaker 7: that heat that is available and pulling it into your house.
Speaker 1: I was told, and maybe we should get Brooke on
Speaker 1: to talk about this. In fact, call her if she's
Speaker 1: around brook White, because I was told that if she
Speaker 1: sells a solar system and she can partner with someone
Speaker 1: to put in a heat pump, that the tax credits
Speaker 1: might apply to the whole dang thing. I'm not sure
Speaker 1: if you get full tax credits, but man, Bob, that
Speaker 1: is one hell of a thing for people, especially if
Speaker 1: they have an older system. They get everything new right
Speaker 1: up front with solar. How do you beat that?
Speaker 7: And I think solar has like a thirty percent tax credit,
Speaker 7: yes what I mean.
Speaker 1: So I'm not sure if can you call Kachina a
Speaker 1: brook White red rocks roof and solar.
Speaker 7: But again, you don't necessarily need solar to use a
Speaker 7: heat pump. Heat pumps are still a great product without solar.
Speaker 7: The reason part of the reason that we've steered away
Speaker 7: from the past is because our gas prices in Colorado
Speaker 7: are so cheap, so using a heat pump didn't necessarily
Speaker 7: makes sense from a utility savings or a money savings standpoint.
Speaker 7: But again, they clean, they're more environmentally friendly, and again
Speaker 7: there are a lot of good reasons to get a
Speaker 7: heat pump even without a solar system.
Speaker 4: So just like when you go to buy a car.
Speaker 7: What's best a gas, an electrical, a hybrid. It depends
Speaker 7: on how often you drive, how far you drive, everything else.
Speaker 7: So have an expert come to your house talk to
Speaker 7: you about the different options and determine what's best for
Speaker 7: you and your house and your household, because everybody's going
Speaker 7: to be a little bit different.
Speaker 1: That's cool. And of course plumb Line Services three zero, three, five, eight, six,
Speaker 1: ten eighty six or the website's really complete plumbline Services
Speaker 1: dot com. But I want to talk to Brooke about
Speaker 1: what kind of tax credits are available or rebates if
Speaker 1: you couple that with the solar system at the time
Speaker 1: you do it. Veto what's going on with child custody.
Speaker 15: Well, there's an open investigation against Sportsmax's wife.
Speaker 1: So it gets so messy, Oh my god, it gets
Speaker 1: so many it does, it does, And.
Speaker 15: Well, basically she's did an investigation multiple times on this one.
Speaker 14: It was a broken foot, and.
Speaker 15: They decided their findings allegedly were that it wasn't that
Speaker 15: mom stunt on her foot like she said, it was
Speaker 15: that I coached her. So what it boiled down to is,
Speaker 15: now I'm defending myself in court, all.
Speaker 1: Right, why don't you Hold on, maybe we'll get an
Speaker 1: attorney on for you. Hang on, We'll come right back
Speaker 1: to you, and more coming up. Three oh three seven
Speaker 1: one three eight two five five. Frank around the real
Speaker 1: Estate Man does market evaluations or valuations of your home
Speaker 1: to tell you what it will sell for in this market.
Speaker 1: Things are really in a flux right now, interest rates
Speaker 1: and supplying demand and the season. Frank can do everything
Speaker 1: you need to get an accurate.
Speaker 4: Price of what it will sell for.
Speaker 1: Free of charge, complimentary, no pressure to list three oh
Speaker 1: three nine to zero, sixteen twenty two. Go with a
Speaker 1: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 1: don't pay a cent until you're content. Time for an
Speaker 1: insurance check up free, no obligation. In comparison, call Compass
Speaker 1: Insurance paying too much your coverage at dozens of insurance
Speaker 1: companies find out now three oh three seven to seven
Speaker 1: to one. Help. You'll think you're is only customer when
Speaker 1: you choose Frank durand the real Estate Man dot com
Speaker 1: to list your home with Remax Alliance three three nine
Speaker 1: two zero sixteen twenty two.
Speaker 4: Hi Tom Martino, your troubleshooter three.
Speaker 1: O three seven one three talk three o three seven
Speaker 1: one three eight two five five. If you're joining us
Speaker 1: my YouTube morons, you're seeing a much better quality video
Speaker 1: we're experimenting with, and uh, we're going to see what
Speaker 1: we can do about it. We're going to be getting
Speaker 1: this done on a regular basis, possibly, but we're happy
Speaker 1: that we were able to get it done.
Speaker 4: So anyway, what happened in the white shot? Oh I
Speaker 4: just I just cut it just now so I could talk.
Speaker 1: Anyway, let's go back to the phones and find out
Speaker 1: what's going on, because oh, this is messy. Veto child
Speaker 1: custody issues are messy. So I want to ask a
Speaker 1: few basic questions. First, see, we can get an attorney
Speaker 1: on when did the divorce take place? How long ago?
Speaker 15: Uh, twenty twenty one?
Speaker 4: Okay? Now, who got custody? Fifty to fifty?
Speaker 1: Okay? Then what happened to walk me through it slowly
Speaker 1: like your divorce in twenty twenty one, fifty to fifty custody?
Speaker 1: Then what happened? Correct?
Speaker 15: And it's been like that ever since until about two
Speaker 15: weeks ago. So then what happened two weeks ago? Two
Speaker 15: weeks ago, DHS filed an emergency petition to remove custody
Speaker 15: from who? From me?
Speaker 1: Okay? Why did they do that?
Speaker 4: Did someone complain?
Speaker 15: There were complaints made, but they weren't made about me.
Speaker 15: They were made about my ex wife. But what DHS,
Speaker 15: what they concluded in their report is they're alleging that
Speaker 15: it's not that my ex wife stomped on my daughter's
Speaker 15: foot and broke it. It'staid I told her to say that.
Speaker 1: Oh, so hold on back there, your daughter's foot was broken?
Speaker 4: Was your daughter's foot was broken?
Speaker 1: Right? Correct?
Speaker 15: When she came back to me the custody yet, when
Speaker 15: she came back from what we do exchanges, so on
Speaker 15: my custody day.
Speaker 1: Okay, so when when you saw okay, when she came
Speaker 1: back from being with your ex if there was a
Speaker 1: broken foot.
Speaker 15: And I was unaware of it until she told us.
Speaker 4: Yes, well there was no cast on it.
Speaker 15: No, she came back to us and we, you know,
Speaker 15: basically was just asking how she was doing. It was
Speaker 15: a buddy of mine and I and she said and
Speaker 15: she said I broke my And she said I broke
Speaker 15: my foot. She didn't say I broke my foot. She said,
Speaker 15: mom stomped, got mad that I dropped my water and
Speaker 15: stomped on my foot.
Speaker 4: Okay, now did she say and then what did you said?
Speaker 1: Do? After that?
Speaker 15: I took her to Children's talk. Well, first we went home,
Speaker 15: and just because I was with a buddy of mine
Speaker 15: who's a twenty seven year firefighter captain, so obviously someone
Speaker 15: who can observe something and give me a little advice
Speaker 15: on what to do.
Speaker 1: So you took her to er.
Speaker 15: I took her to urgent Care at Children's Hospital and
Speaker 15: she told them.
Speaker 4: The same thing. Okay, and then.
Speaker 15: And then they reported it to CPS, and CPS opened
Speaker 15: an investigation.
Speaker 1: And when urgent Care reported to DHS and DHS opened
Speaker 1: up a report, they kept her with mom, but took
Speaker 1: her from.
Speaker 15: Me, kept her with me. No, they kept her with me.
Speaker 1: This is back in March, Okay, so they Okay, So
Speaker 1: when d when it was reported to DHS, you got
Speaker 1: full custody.
Speaker 15: I got under a safety plan. It was a two
Speaker 15: weeks safety plan they put in place to have her
Speaker 15: just with me while they investigated. It wasn't actually like
Speaker 15: an order, a co order. It was just CPS doing
Speaker 15: what's called a safety plan.
Speaker 4: Yeah, during the investigation. So what happened then.
Speaker 15: After about one week maybe less, they ended up lifting
Speaker 15: the safety plan and going right back to the fifty
Speaker 15: to fifties. Then what and then and then from there
Speaker 15: about maybe a month later, it was like late April
Speaker 15: early May ish a ride. Right around that timeframe, they
Speaker 15: made their conclusion and their findings that Mom is not
Speaker 15: guilty of stomping on her foot, that they alleged that
Speaker 15: I coached her to say that.
Speaker 1: Okay, so on the then upon the final finding, you
Speaker 1: were then permanently removed.
Speaker 15: I wasn't permanently removed. No, been all the way back
Speaker 15: in May, and I'm in the middle of appealing it
Speaker 15: because well.
Speaker 4: What happened in May?
Speaker 1: Though? Was it permanent in May and you're appealing it
Speaker 1: or was it tell me what happened.
Speaker 15: Nope, there's no removal of custody. There's no criminal charge
Speaker 15: of any kind. It was literally just they made binding And.
Speaker 1: Well, then why did you say they removed your custody.
Speaker 15: I'm not sure why they did, but the removal of
Speaker 15: custody happened. It'll be two weeks ago on Wedday, so
Speaker 15: we're talking about.
Speaker 1: Hold on late August. Why Okay, Look, they found they
Speaker 1: found that you coached her, but then why did they
Speaker 1: go the extra step and totally remove your custody. That's
Speaker 1: what I'm.
Speaker 15: Trying to find an attorney to figure out.
Speaker 1: Well, no, you don't have to figure it out. They
Speaker 1: tell you when they do it. There's no figuring anything out.
Speaker 1: It's told to you.
Speaker 15: On the report that I had right here from the court.
Speaker 15: It states all the reasons that they think that I
Speaker 15: would allegedly be coaching and guilty of what's considered emotional abuse.
Speaker 1: So you lost all custody.
Speaker 4: Are they going to investigate or is that final?
Speaker 15: No, this is a temporary order while they are going through.
Speaker 15: I believe the trials, so I have another date.
Speaker 1: Mind, What are you charged with?
Speaker 15: Sir?
Speaker 4: There's a trial? What are you charged with?
Speaker 15: Well, that's not charged, that's.
Speaker 4: Not true at all.
Speaker 1: It's dependency and neglect, or its abuse or it's something
Speaker 1: there's no, you don't have trials for nothing left.
Speaker 15: Dependency and theglect would be what's what's listed. So what
Speaker 15: I'm trying to do is get an attorney. And I've
Speaker 15: spent all morning calling at purities. None of them have
Speaker 15: been able to access my file. For some reason, they
Speaker 15: can't get into my case to view any of the details,
Speaker 15: which all of them have found frustrating and strange.
Speaker 4: It's not frustrating, it's strange. It's an ongoing investigation.
Speaker 1: They'll be able to get it if they enter their
Speaker 1: appearance as your attorney.
Speaker 4: Okay, So who's ever telling you that?
Speaker 1: Look, I don't know if you get into this whole
Speaker 1: story with them, but you shouldn't. When you hire an attorney,
Speaker 1: you simply tell them you need to hire an.
Speaker 4: Attorney for dependency and neglect.
Speaker 1: Your parenting was taken away following an investigation. They believe
Speaker 1: you coached your daughter to say bad things about mom.
Speaker 18: Hear, we haven't find out how old a daughter is.
Speaker 1: Half of the time. Just wait a second, doc, Just
Speaker 1: wait a second. Half of the time.
Speaker 4: These problems are because people can simply.
Speaker 1: Not tell their story. It's sometimes attorneys are listening to
Speaker 1: you and they don't want the case feto. I swear
Speaker 1: to you, it's a very simple matter dependency neglect for
Speaker 1: coaching your daughter to say bad things about mom. Period. Okay. Now,
Speaker 1: then you get into the weeds once they take the case,
Speaker 1: did you okay?
Speaker 4: Is the urgent care? Was the urgent care investigated?
Speaker 15: I don't believe so. The only collateral that were investigated
Speaker 15: were her mom's family and her and her mom.
Speaker 1: Okay, so yeah, so okay, listen, but I it coaching
Speaker 1: the kid to say bad things does not rise to
Speaker 1: the level of losing custody forever.
Speaker 4: Is that where they're going with this?
Speaker 15: I don't know where they're going with it. I don't
Speaker 15: believe that that's the end game. But my problem is
Speaker 15: getting representation I'm not getting I've been pestering the state
Speaker 15: for a state appointed I don't make a lot of money, Tom,
Speaker 15: I just don't. I've been fighting for this.
Speaker 1: Well, you don't get stayed, you don't necessarily get stayed.
Speaker 1: I don't know if this is a crime where you
Speaker 1: get a public defender.
Speaker 4: I don't think you do.
Speaker 1: I don't know. I actually don't know. We can ask
Speaker 1: one of our attorneys. I mean we can.
Speaker 15: Well, I was told bien it I mean again, and
Speaker 15: I don't know either. Let's I just be really candid.
Speaker 15: I'm obviously not the need to let sort in any way,
Speaker 15: shape or form. But I did fill out the paperwork
Speaker 15: to get a state appointed as I was suggested by
Speaker 15: a state appointed attorney. Okay, failing me probably to get
Speaker 15: my business. So I think that it's probable that that's
Speaker 15: the way, but I haven't heard back from them. I'm
Speaker 15: not hearing back from the opposing side. There's a guardian ATLTAM.
Speaker 15: I can't get response from them. From the case. I'm
Speaker 15: just being basically blacked out of the whole situation, and
Speaker 15: so I just don't know where I stand.
Speaker 1: By the way, so so is your ex? Okay, so
Speaker 1: is your ex? It's not it's not personal. That's the
Speaker 1: way they do it.
Speaker 15: Yeah, I mean, yeah, back their facts. I'm not I
Speaker 15: don't mean it in that way. I don't I'm not
Speaker 15: trying to take it personally. I'm really what I'm doing
Speaker 15: is just trying to figure out what steps I need
Speaker 15: to take, because when it comes down to it, the
Speaker 15: end result that I'm looking for, I need to know
Speaker 15: how to get there, and I don't have anyone helping.
Speaker 15: And honestly, the attorneys I've talked to, even before getting
Speaker 15: into case issues, I couldn't I would be able to
Speaker 15: afford them. I mean, I'm just being very real here.
Speaker 15: I'm in a difficult spot. It is what it is,
Speaker 15: and I'm trying my best to get out of it.
Speaker 1: And it's well, okay, I can't help you getting represented
Speaker 1: by a free attorney. I don't know how that happens
Speaker 1: or why you're not getting that. I don't know, but
Speaker 1: you can keep asking for a continuance until you do.
Speaker 4: When is your next hearing?
Speaker 15: The pre trial conference is on the thirtieth of September.
Speaker 1: And when you do. Okay, and you can't hire an
Speaker 1: attorney because you can't afford.
Speaker 15: One realistically, not anymore. I've been fighting the divorce constant
Speaker 15: petitions from my ex wife for over a year. I'm
Speaker 15: just way too far and.
Speaker 13: Debt with that one.
Speaker 1: Hey do I owe you on the thirty one dragon? Okay,
Speaker 1: I need to take this break hold on. I'm gonna try.
Speaker 1: Let's try to get someone from I'm going to talk
Speaker 1: to Brook too coming back because we need to talk
Speaker 1: about that too, Brooke White from Redbrox roof and Solar.
Speaker 1: If people are waiting to hear, they get tax credits
Speaker 1: on others things coupled with the solar system. And also,
Speaker 1: let's see if we can get someone from Harris Family
Speaker 1: Law Kachina for this guy.
Speaker 4: We got more coming right up.
Speaker 1: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 1: dot Com. You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free, no obligation. In comparison,
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies. Find out out now three all three
Speaker 1: seven seven to one. Help You'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: all three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your troubleshooter three all three seven one three talk seven
Speaker 1: one three eight two five five. So we have do
Speaker 1: we have? We don't have anyone available yet for an attorney.
Speaker 1: We're waiting, but I do want to talk to Brooke
Speaker 1: White with the red Brox roof.
Speaker 4: And solar Brooke.
Speaker 1: I was talking to plumb Line Services about heat pumps
Speaker 1: and they say they work spectacularly now and if people
Speaker 1: have a solar system paying for electric anyway, a heat
Speaker 1: pump would give them free heat basically, And I know.
Speaker 4: You push those you think that's a good idea.
Speaker 1: Our question was this, when you're putting in a residential system,
Speaker 1: if people throw in a or you have a contractor
Speaker 1: come in and do my heat pump and stuff along
Speaker 1: with it. Would that be part of the total for
Speaker 1: which you get a tax credit?
Speaker 13: Yeah?
Speaker 22: So heat pumps are considered tax credits for two different reasons.
Speaker 22: It's a home improvement tax credit which anybody can get
Speaker 22: for improving their house in a variety of things. You
Speaker 22: don't need solar tied to it at all.
Speaker 1: How much is it? How much is that credit for
Speaker 1: just home improvement?
Speaker 22: I can get caps at a thousand dollars for the
Speaker 22: heat pumps, but don't quote me because that's not my industry, okay.
Speaker 4: And then what other what other credit can they get?
Speaker 5: Yeah?
Speaker 1: Absolutely.
Speaker 22: So let's say you did a solar deal with me,
Speaker 22: and the solar project was going to be a thousand
Speaker 22: dollars and the heat pump was going to be an
Speaker 22: under another thousand dollars. What I would do is I
Speaker 22: would write the whole contract for two grands, and I
Speaker 22: would make the heat heat pump folks the subcontractor of mind,
Speaker 22: because the insol agreement is what the solar tax credits
Speaker 22: are fully based on.
Speaker 1: And no one would get No one would get in
Speaker 1: trouble for that.
Speaker 22: No, you can add heat pumps if they're insult at
Speaker 22: the same time as the solar. You can do roofs
Speaker 22: and you can do like main panel upgrades or other
Speaker 22: electrical work. Those are the things that are allowed to
Speaker 22: be in a solar insulation agreement to get those tax
Speaker 22: credits on wow.
Speaker 4: And so that's pretty cool.
Speaker 22: You can't add in like, you know, a new house
Speaker 22: or a kitchen sink or you know.
Speaker 4: Anything like no, no, I know what you're saying, Brooke.
Speaker 4: If it has to do with the energy part.
Speaker 1: Of it and taking advantage of the solar, it can
Speaker 1: be all added together for a tax credit, which is spectacular.
Speaker 22: Yeah, yep, absolutely. So we've had to say redo and
Speaker 22: entire homes electrical for a variety of reasons to bring
Speaker 22: it up to code. And that's a twenty grand easy
Speaker 22: project and that's we added that into the solar project.
Speaker 22: So they get the tax credits on that too. So
Speaker 22: it just depends on the specific job that you're doing,
Speaker 22: but most everything electrical, heat, pump, roof or solar can
Speaker 22: be added underneath the solar contract for the solar tax credits.
Speaker 4: That's red Rocks rs dot com.
Speaker 1: Thank you, Brooke. Appreciate that red Rocks are a roof
Speaker 1: and Solar. That's three oh three. I believe it's I
Speaker 1: believe that's the wrong number. Let me get the right
Speaker 1: number here. I'm sorry she wrote it down a little. Yeah,
Speaker 1: it's three oh three nine seven zero four two four
Speaker 1: four nine. That's three oh three seven zero four two
Speaker 1: four four nine.
Speaker 4: Okay, thank you, Brooke. We have more coming right up.
Speaker 1: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 1: dot com. You don't pay a cent to your content.
Speaker 4: Wait on top of it.
Speaker 1: Time for an insurance checkup free, no obligation in comparison,
Speaker 1: call Compass Insurance. Paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three all three seven
Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate Man dot
Speaker 1: com to list your home with Remax Alliance three all
Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your troubleshooter three O three seven one three talk seven
Speaker 1: one three eight two five five.
Speaker 4: Welcome to the show. Let's keep going here.
Speaker 1: Now we have another issue with the child Cussey, but
Speaker 1: I need to go to Jeff first and vetos on
Speaker 1: uh we don't have any lawyers available, Veto. We can
Speaker 1: bring you back on when we do.
Speaker 4: Okay, So here's the deal, Veto.
Speaker 1: I believe no matter what, no matter what, at this point,
Speaker 1: even if you get a corn To point a attorney,
Speaker 1: you need to pay at least for an initial consultation
Speaker 1: from a regular paid attorney that does this. Okay, I
Speaker 1: would call Harris Family Law for a consultation, just a
Speaker 1: flat one hour consultation, no matter what you need it.
Speaker 4: Don't short yourself that.
Speaker 1: Then you can always have them turn their notes over
Speaker 1: to someone else, or you can go to someone else.
Speaker 1: So I'm going to go to another custody after this one.
Speaker 1: After Jeff, I'm going to take Jeff. He's been waiting
Speaker 1: longer on this contractor Jeff, what's going on?
Speaker 9: Hey?
Speaker 5: Tom, thanks for taking my call. I just wanted to
Speaker 5: give some advice. Of course I made the cardinal mistake
Speaker 5: and on going to your website.
Speaker 4: But what happened now?
Speaker 1: Anyway?
Speaker 5: How to duck built living lone tree? How to deck
Speaker 5: rebuilt the old one was twenty plus years old? Contractor
Speaker 5: came out?
Speaker 4: Who was the contractor?
Speaker 5: And a small con structed Jim's Renovations House remodeling in design. Now,
Speaker 5: how'd you find and research referral from a friend of
Speaker 5: a friend and they did the job. All kind of
Speaker 5: issues during the project.
Speaker 15: They had a worker who had.
Speaker 5: A meth overdose. The neighbors found him. Blah blah blah. Anyway,
Speaker 5: got through it. Oh my god, long story short, I stayed.
Speaker 1: Wasn't that your first? I mean, he literally had a
Speaker 1: meth overdose on your property?
Speaker 15: Correct?
Speaker 5: That was or twice. The neighbors were the ones that
Speaker 5: informed me, and he called the authorities. Anyway, long, that's
Speaker 5: sorry for another time. Got the deck done, not great,
Speaker 5: but I thought, you know what, it's a deck. I
Speaker 5: saved some money, and about three weeks ago, all of
Speaker 5: a sudden, the deck started heaving. The boards are popping
Speaker 5: up left and right. It's starting to really fall apart.
Speaker 5: Reached out to him to come back over. They kept
Speaker 5: putting me off, kept putting me off, one issues after
Speaker 5: the other. They showed up this morning, said, yep, it's sagging.
Speaker 5: We need to bolster it. They shut up with a
Speaker 5: auto repair shop.
Speaker 1: When okay, when was the time it was completed to
Speaker 1: the time it started.
Speaker 5: Sagging almost two years to the month.
Speaker 4: Okay, that's important. I asked that.
Speaker 1: I didn't realize that, so two years. Two years is
Speaker 1: not a construction problem. Normally it could be a footer
Speaker 1: problem on the base. Hold on, we'll come back to this. Okay,
Speaker 1: two years after completion. Okay, got it? Hang on, I'm
Speaker 1: Tom Martinez. We have more coming up. Plus we have
Speaker 1: plumbline Services dot Com and more on the Troubleshooter Show.
Speaker 1: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 1: dot Com.
Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free, no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three oh three seven
Speaker 1: to seven to one. Hell, you'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate Man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: all three nine two zero sixteen twenty two.
Speaker 2: Yeah, d need advice, so.
Speaker 5: You don't have.
Speaker 2: Come running as fast as we can.
Speaker 1: Shooter's gonna help.
Speaker 13: Come man, this is.
Speaker 3: The Troubleshooter Show. No Tom Martino, Hi Tom Martino.
Speaker 2: Here.
Speaker 1: You'll see on the wise that I got Bob Logan
Speaker 1: with me from Plumbline Services. If you're tuning into our
Speaker 1: stream and I got my YouTube Moro ons up, but
Speaker 1: I didn't get Facebook flunkies.
Speaker 4: I think I can do that. I just have to
Speaker 4: figure it out anyway.
Speaker 1: People, Bob is here and uh, I want to ask
Speaker 1: you this time of year, what would you be doing
Speaker 1: right now?
Speaker 7: I would be having an expert come out to check
Speaker 7: out my furnace and air conditioning system. You know, the
Speaker 7: end of season for air conditioning, making sure that it'll
Speaker 7: be ready for the next season. And certainly the furnaces,
Speaker 7: you want to make sure they're ready to go, as
Speaker 7: we talked about, because once the cold weather comes, our
Speaker 7: phones are going to explode and you're going to be
Speaker 7: on everybody's waiting list. Get it looked at now. Make
Speaker 7: sure it's ready so that when you need it, it's there.
Speaker 1: Bob, I got a question here from text. Should you
Speaker 1: cover the condenser on your air conditioner with a cover.
Speaker 7: It's not necessary. I mean almost all all condensers come
Speaker 7: with a hail guard and things like that. Weather it
Speaker 7: doesn't hurt them. I mean they're made to be outside.
Speaker 7: And what happens sometimes is people forget to take those
Speaker 7: off before they come air conditioning off and then they
Speaker 7: destroy their air conditioning system. So I've never used one.
Speaker 7: We don't recommend them.
Speaker 1: Okay, it's not necessary, thank you. Jeff had a deck
Speaker 1: built by Gym's renovation house remodeling, I think, and design
Speaker 1: or whatever. Right, so let's continue. Jeff. You had it
Speaker 1: built and it was completed two years ago, right, correct,
Speaker 1: And now it's starting to sag.
Speaker 5: Yeah, it's starting to buckle.
Speaker 4: And well now wait, wait, wait, what's buckling mean?
Speaker 1: What'ses buckling mean?
Speaker 5: They didn't use the so they came out today, Steve
Speaker 5: the guy who did.
Speaker 1: But just tell me, though, when you look at it,
Speaker 1: what do you mean? I just want to know and
Speaker 1: then you can get into that part. What does buckling mean?
Speaker 16: Though?
Speaker 5: It's literally like a uneven road if you will up
Speaker 5: and down curve.
Speaker 4: You mean the flat part, the deck, the decking part.
Speaker 5: Correct, Yeah, the decking is starting to bow just like crazy.
Speaker 5: The railing is up, you know, it's it's pulled the screws.
Speaker 5: It's the screws have come out. It's pulling up.
Speaker 1: Waite a minute. But the actual the actual deck itself,
Speaker 1: like where it's in the ground. They're not moving or
Speaker 1: are they moving? No?
Speaker 5: No, that's that's all good.
Speaker 1: What that's okay? I thought you were talking about just
Speaker 1: the opposite. Okay, So what's going on with it?
Speaker 5: So they were saying they didn't use the correct beam
Speaker 5: on the far end, on the outpart by the by
Speaker 5: the lawn, and that is starting to where it's buckling
Speaker 5: because of the weight.
Speaker 4: And I said, well, wait a minute.
Speaker 1: So they they said, there's a beam that's over the
Speaker 1: footings and the beams.
Speaker 5: There wasn't one. There wasn't a long enough beam. They
Speaker 5: said that they could get and if they did, it
Speaker 5: would be way too much money, which I didn't understand.
Speaker 5: But they so they they glued and nailed a bunch
Speaker 5: of one by one buys together to make a beam,
Speaker 5: if you will.
Speaker 4: It's called the laminated.
Speaker 1: They do that often, and it can be done properly.
Speaker 1: It's called the lamination, so elaminated beams. So what they
Speaker 1: do is they take one by fours or one by
Speaker 1: sixes and they strad of them and they screw them
Speaker 1: together and glue them.
Speaker 4: But that didn't work.
Speaker 5: No, that's not work. And then it's just starting to
Speaker 5: just come undone. So they can't.
Speaker 1: It's only only one of the beams. Why only one beam?
Speaker 1: Usually would need a beam, which is a beam the
Speaker 1: house right angle to the house right. So is that?
Speaker 1: Do you have one on each side of the long
Speaker 1: part of the deck?
Speaker 5: I do, and it's a it's a large deck.
Speaker 1: So are both of them buckling? Did they laminate both sides?
Speaker 5: They did, and both are buckling?
Speaker 4: Yes, what about the other one?
Speaker 1: What about the the long Now the two that are
Speaker 1: buckling are the width of the deck. What about the
Speaker 1: length of the deck.
Speaker 5: No, those are not buckling.
Speaker 1: That's amazing, but those are still those are laminated as well.
Speaker 10: Correct, Huh.
Speaker 1: I just don't understand why the two coming off the
Speaker 1: house house are buckling.
Speaker 5: Yeah, I don't. So they showed up today. I've been
Speaker 5: super patient. They said they were going to show up
Speaker 5: last week. They came and brought a bunch of ladders
Speaker 5: and said they had to go to a car show
Speaker 5: this weekend. Excuse that excuse. They showed up today and
Speaker 5: I said, what's the plan. They said, We're going to
Speaker 5: get you some lag bolts and screw those boards together
Speaker 5: and that way it won't sag. And I said, what
Speaker 5: about the rest of the deck. We're going to have
Speaker 5: to get you on our schedule, but we don't know.
Speaker 1: When or you mean to replace to replace the buckled parts.
Speaker 5: Yeah, they'd repair it if you will, yes, And they
Speaker 5: just weren't. They just weren't prepared, Tom. And so I've
Speaker 5: been patient enough long enough. And the craftsmanship. If I'd
Speaker 5: sent you the pictures, you'd be like, oh my goodness,
Speaker 5: you know what.
Speaker 1: But the laminated the beams that are failing, they were
Speaker 1: going to keep in place and just get them back
Speaker 1: together again.
Speaker 16: Correct.
Speaker 5: And I told him, I said, isn't that just putting
Speaker 5: a band aid on the situation? They said, yes, yes,
Speaker 5: it but it's always Yeah, but that's all we can
Speaker 5: do right now. We don't We didn't bring enough of
Speaker 5: the supplies and I said, well, it's not what I need.
Speaker 5: And I was just like, you know what, why don't
Speaker 5: you go figure out what you need to do to
Speaker 5: get this deck? I mean, it's turning into a disaster.
Speaker 1: And okay, but listen, I this just sounds crazy, but
Speaker 1: they don't have to do more than you originally paid for.
Speaker 1: And I seeing this, so you don't think I'm insane.
Speaker 1: Let's say the only thing that's going to fix that
Speaker 1: is a steel beam or a woold beam that's going
Speaker 1: to be more than it would have originally to some extent,
Speaker 1: you would have to pay for betterment, not the whole job.
Speaker 1: Do you understand what I'm saying. Yeah, yeah, if they
Speaker 1: improve the deck. But I'm wondering if you're going to
Speaker 1: pay for betterment, which I think you're gonna need, there's
Speaker 1: no way they they need. They need to replay the
Speaker 1: stuff that buckled because of their ineptness, you know they're ineptitude.
Speaker 1: They need to replace how many like if you look across,
Speaker 1: does the entire surface of the deck have to be replaced?
Speaker 5: I could probably live with some of the waving us
Speaker 5: up somebody.
Speaker 4: You know, you don't have to live with it.
Speaker 5: You shouldn't have to live with Yeah, this would be
Speaker 5: a big, big job to fix this. To be honest
Speaker 5: with you, this would be a big This would be
Speaker 5: a big deal.
Speaker 4: How much did you pay for this deck?
Speaker 5: I think just shy at fifteen thousand.
Speaker 4: How many square feet?
Speaker 5: I don't know, it's got to be.
Speaker 4: Well, how far out from the house does it come.
Speaker 5: It goes probably twelve to We would probably just twenty
Speaker 5: feet out from the house, and it's got to be
Speaker 5: twenty by fifty feet. It's big.
Speaker 1: Wait wait, twenty by fifty.
Speaker 5: Yeah, it's very long. It runs the whole almost the
Speaker 5: whole back of the house.
Speaker 1: Holy crap, I mean been part in that.
Speaker 5: So they did in sections. You know, there's two sections
Speaker 5: and one section is fine, it's a little uneven boards,
Speaker 5: but nothing but the one or they need to fix.
Speaker 5: And Tom, I'm reasonable. I'm not trying to have them, Hey,
Speaker 5: you need to replace this whole deck. I'm just my
Speaker 5: what I'm what I'm struggling with is I don't really
Speaker 5: want them here working on this anymore.
Speaker 4: You pay pennies for this thing. Man, you paid fifteen bucks.
Speaker 5: I guess. I guess we get what we pay for
Speaker 5: our shame on me, live and learn. But I was
Speaker 5: just like, hey, can you can you fix this? And
Speaker 5: they're not prepared to fix it, and I'm like, okay,
Speaker 5: I'm going to call you. Do I go to a
Speaker 5: small claims court. I've documented, I've been I've been cool.
Speaker 1: I haven't. I think I think there probably can go
Speaker 1: small claims court, but not to get it fixed and
Speaker 1: not to get the deck of your dreams. I think
Speaker 1: you can go to small out.
Speaker 15: What I'm aware of that I think you can.
Speaker 1: Go to small claims court for the value you've gotten.
Speaker 1: So what I would do is evaluate what can be used,
Speaker 1: what value you got for the money? Okay, you got
Speaker 1: the posts in the ground, you got maybe be be
Speaker 1: generous and honest on and you need an independent contractor.
Speaker 1: I would start with Genesis. Tootalexteriors dot com. Mark Schamansky's
Speaker 1: a great guy at Genesis. You know who Genesis is,
Speaker 1: what they do everything, everything on the outside of the house.
Speaker 1: And you hear me talk about them all the time.
Speaker 1: And his number is and and they're really good with decks.
Speaker 1: It might be a sub or something, but he has
Speaker 1: the same people. What I mean is it's he takes responsibility.
Speaker 1: It's three oh three, three oh three six seven nine
Speaker 1: eight five zero nine. Just try him first and then listen. No,
Speaker 1: ask your question, go ahead.
Speaker 5: I'm just I guess my my question is twofold? Am
Speaker 5: I out of the statute of limitations of two years?
Speaker 5: Because it is two years the first and small claims
Speaker 5: the right place.
Speaker 1: First of all, I don't know you can't allege fraud,
Speaker 1: so it's not it's not gonna it would be breach
Speaker 1: of contract.
Speaker 4: Mark, you've done enough suits?
Speaker 1: Are you there? Mark? On the what what is the
Speaker 1: statute on that for for breach? Is it two or
Speaker 1: is it three?
Speaker 4: I think it would still be three, but I don't know.
Speaker 4: I'm gonna I just don't know. Look it up. Yeah, okay,
Speaker 4: on breach of contra.
Speaker 5: And I said something about said something about repose which
Speaker 5: I don't understand. But yeah, that was searching more.
Speaker 4: No, No, I'm doing it right now.
Speaker 15: Okay.
Speaker 5: So my direction wouldn't get ahold of Mark and have
Speaker 5: him come out and take a look.
Speaker 1: And then you had three years, by the way for it,
Speaker 1: you have three years in Colorado for beach of contract. Okay.
Speaker 5: So I didn't have a sign contract with him, right handshake?
Speaker 5: Another mistake? Oh is that gonna get you?
Speaker 1: You can prove that with payment. Yeah.
Speaker 5: And so my other question is and small planes? Am
Speaker 5: I only like you said, to be in fair and honest.
Speaker 5: I've been super fair and honest with them, just trying
Speaker 5: to recoup what it's going to cost to get it
Speaker 5: to where.
Speaker 4: It No, I just told you you can't do that.
Speaker 4: Let me tell you why.
Speaker 1: Okay, let me explain this to you in real basic
Speaker 1: stuff here.
Speaker 4: If you, let's say, to do that deck.
Speaker 1: Properly because it goes so far and the soils are
Speaker 1: such and blah blah blah, let's just say, it would
Speaker 1: have taken thirty grand let's just say that, and you
Speaker 1: would have had to have special beams and all of that.
Speaker 1: The fact that this guy was stupid and bid the
Speaker 1: wrong price doesn't mean you get him to do the
Speaker 1: thirty thousand dollars job. Okay, it doesn't. But it also
Speaker 1: doesn't mean that you paid fifteen for nothing. I mean
Speaker 1: you paid him and you should get something in return.
Speaker 1: What you should get in return is what you paid for.
Speaker 1: So what I'm suggesting so many people what they do
Speaker 1: is they go back and sue the contractor for what
Speaker 1: they should have gotten. But you didn't pay for.
Speaker 4: What you should have gotten. Does that make sense to you?
Speaker 1: Yes, you paid and should get value for every penny.
Speaker 1: So if you go back to that deck and you
Speaker 1: say what can actually be used here, and you use
Speaker 1: someone honest who's not going to say I tear the
Speaker 1: whole thing out, you know, because everyone wants to do that,
Speaker 1: you're looking at it legally more than contractually. So a
Speaker 1: good deck builder who says, you know what, we can
Speaker 1: keep these posts the railings. Okay, we need to replace
Speaker 1: the top rail. We need to do this. So what
Speaker 1: they do is then value what it would cost them
Speaker 1: or a decent contractor to do what you've gotten, not
Speaker 1: what was.
Speaker 4: Destroyed, but what you've gotten.
Speaker 1: So let's say you got ten grand worth of value
Speaker 1: in the posts and the salvageable part. Okay. Now when
Speaker 1: I say salvageable, I don't mean having to take it
Speaker 1: apart and put it back together. I mean the way
Speaker 1: it sits. If you have to take off some of
Speaker 1: the good boards and keep them, you got to subtract
Speaker 1: the labor from that. So you're looking at value received.
Speaker 1: So let's say you paid such a ridiculous price and
Speaker 1: the guy was so desperate he underbid it woefully. I'm
Speaker 1: not saying this happen. But if he underbid it woefully
Speaker 1: and you actually got the value of what you paid,
Speaker 1: even after part of it failed, then you would be even.
Speaker 4: But I'm not saying you did.
Speaker 1: So let's say you got five thousand dollars worth of
Speaker 1: value you paid fifteen you should, then you would be
Speaker 1: due in a perfect world ten grand. Okay, that's how
Speaker 1: you look at it.
Speaker 5: I gotcha, and then that that helps.
Speaker 1: That helps you when you go to court and not
Speaker 1: sound like a nut. So let's say though, let's say
Speaker 1: it it's ten grand you're owed. If you're owed ten grand,
Speaker 1: you know the other issue, and you want to go
Speaker 1: to small change you can get.
Speaker 4: Pass it if you win.
Speaker 6: Do you think he can possibly pay you?
Speaker 1: No?
Speaker 5: I mentioned today, you know, hey, I could probably be
Speaker 5: litigious here, and he said you won't get anything from us.
Speaker 6: That's I guess that's the other point you always got
Speaker 6: to think of. I mean, small claims. It's only fifty
Speaker 6: five bucks to file. But let me tell you, you're gonna
Speaker 6: have to find them. You're gonna have to get them served,
Speaker 6: you're gonna have to give up the day to show
Speaker 6: up to court, and most likely, depending on the county,
Speaker 6: you're gonna have a full day of mediation.
Speaker 1: Is what I'm going to tell you a story on that,
Speaker 1: coming back on how that works.
Speaker 4: We got more coming up.
Speaker 1: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 1: dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free, no obligation in
Speaker 1: comparison call Compass Insurance paying too much your coverage at
Speaker 1: dozens of insurance companies find out now three oh three
Speaker 1: seven to seven to one help. You'll think you're his
Speaker 1: only customer when you choose Frank durand the real estate
Speaker 1: man dot com to list your home with Remax Alliance
Speaker 1: three all three nine two zero sixteen twenty two. Hi
Speaker 1: Tom Martino, your troubleshooter three all three seven one three
Speaker 1: talks seven one three eight two five five YouTube morons,
Speaker 1: if I knew better about how to stream this stuff
Speaker 1: like Mark does on that other platform, because we're temporarily
Speaker 1: over on a new platform today, I could show you
Speaker 1: Hellcat we took them. I took them Saturday, was it, yeah,
Speaker 1: Saturday to a country airport where they had a pancake
Speaker 1: breakfast and then we took them for a ride. It
Speaker 1: was fun anyway. I'll try to post that when I
Speaker 1: get a chance. So YouTube morons thought I was kidding
Speaker 1: when I said, if you want, you tell me. And
Speaker 1: for being a YouTube moron, I'm going to select someone
Speaker 1: every now and then to take for rides. Can't beat that,
Speaker 1: can you? So Gary's got to come in on this deck.
Speaker 1: Issue go ahead, What do you have to say about
Speaker 1: this deck?
Speaker 16: Gary, Well, I built a lot of deck and you
Speaker 16: had some good advice, but I would question the design
Speaker 16: and the structural integrity of the deck sent from the
Speaker 16: sloppy job these guys did. And my question is was
Speaker 16: there a permit pool because luxury would require a permanent
Speaker 16: to build a deck, and then was there a final inspection?
Speaker 1: All of that, All of that is valid, Gary, but
Speaker 1: has really nothing to do with value received. If, for example,
Speaker 1: those posts are not done properly because it wasn't designed right,
Speaker 1: then that would be zero value. Right. So if we
Speaker 1: get a good deck builder in there who says these
Speaker 1: were done properly this week can reuse this was okay.
Speaker 1: That's really getting down to the raw essence of how
Speaker 1: much he was screwed. You're right about design, and you're
Speaker 1: right about permits. When it comes to contracting someone absolutely
Speaker 1: absolutely critical. You want to make sure they didn't just
Speaker 1: pull the design out of their butt and that they
Speaker 1: got to permit. You're right, you're right, although permits, permits
Speaker 1: don't necessarily provide you the protection you think. Some of
Speaker 1: these inspectors don't don't do crap, you know, but some
Speaker 1: of them. Do are you in the deck business, Gary, No, but.
Speaker 16: I've built a few for friends. I have a good
Speaker 16: relationship with the deck Superstore and Commerce City, and I've
Speaker 16: worked with them on design and in different codes.
Speaker 1: How would a homeowner know if it's designed properly, though, Gary,
Speaker 1: How would a homeowner note.
Speaker 16: The reputation of the contractor?
Speaker 1: Or maybe does do decks require any kind of engineering?
Speaker 1: Not really, right, not.
Speaker 16: Really, But there is code for like the distance between
Speaker 16: Joyce and.
Speaker 1: Like okay, and that's where that that's where their permit
Speaker 1: would come in, right, Yeah.
Speaker 16: And like concrete posts, they have to be eight inches
Speaker 16: minimum out of the ground, okay, And they specify specific
Speaker 16: fasteners for the deck post.
Speaker 1: And that's very good, very good. So that is a
Speaker 1: good reason to make sure it's under code and have
Speaker 1: to permit. And then I'm hoping that, of of course
Speaker 1: Mark goes out there from Genesis, that he'll take that
Speaker 1: into consideration, because when it comes to value, it really
Speaker 1: does depend on the actual you know, quality, Otherwise you
Speaker 1: didn't get the value. I got to go on to Terry. Now, Terry,
Speaker 1: you've been waiting quite a bit. Thank you, guys, Thank
Speaker 1: you very much. What's going on Terry.
Speaker 17: Hey Tom, thanks to take my call.
Speaker 5: Yes, sir ask us.
Speaker 17: So just a quick question. I share fifty fifty physical
Speaker 17: custody with mom. I have full sole legal custee for
Speaker 17: health care, school, religion.
Speaker 14: Okay, my question is this.
Speaker 17: My daughter's in eighth grade. They're taking a trip to Washington,
Speaker 17: d C.
Speaker 5: New York.
Speaker 17: They're going to see the inauguration when Trump gets re elected,
Speaker 17: and so she's all she loves Trump.
Speaker 15: I love Trump.
Speaker 17: But anyway, my question is this, Tom, is so Mom
Speaker 17: originally was for it, and then she's not for it.
Speaker 17: And then I talked to my daughter, I'm paying for
Speaker 17: the whole.
Speaker 5: Cost of it.
Speaker 17: She would leave on my week, but then she would
Speaker 17: get back in the middle of mom's week. It's it's
Speaker 17: it's it's not a field trip for school, but it's
Speaker 17: it's school teachers and they have all the chaperones and
Speaker 17: all that. My question is do I have the ability
Speaker 17: to make that final decision with legal custody sole legal custody.
Speaker 1: If you have sole legal custody, is it leaving the state.
Speaker 17: It is it's leaving a Laska to go to Washington,
Speaker 17: d C.
Speaker 1: Yep, you absolutely can keep them from taking your daughter
Speaker 1: out of state.
Speaker 17: No, no, no, I want her to go.
Speaker 1: Oh I want Okay, okay, that's a good question. Actually
Speaker 1: I don't know that.
Speaker 4: I mean, you have full if you have full custody.
Speaker 17: Legal full, so I have full sole legal, just illegal,
Speaker 17: and then we have fifty to fifty physical where every.
Speaker 1: Other week it's called visitation. Yeah, okay, you have Yeah,
Speaker 1: I think I'm look at I'm not giving you a
Speaker 1: legal advice, but it sounds logical to me. If you
Speaker 1: have sole legal custody, then you should be able to
Speaker 1: make the choice. Of course, you can make the choice.
Speaker 1: It's only in joint custody where you need the permission
Speaker 1: of the other parent. I mean, that's right, I mean,
Speaker 1: I mean I'm not giving legal advice. But from my
Speaker 1: past cases we've had on the show where experts have
Speaker 1: come on, the only time anyone to leave the state
Speaker 1: or to leave the country would need any kind of permission. Well,
Speaker 1: there's two cases actually, even with sole custody, Even with
Speaker 1: sole custody, if the divorce or childcare decree calls for permission,
Speaker 1: then there has to be permission. For example, sometimes parents
Speaker 1: will give up custody because they work their butts off
Speaker 1: and they know they can't take them fifty percent of
Speaker 1: the time, but they want to visit them every now
Speaker 1: and then. In that case, there could be a decree
Speaker 1: that says although father or although mother has one hundred
Speaker 1: percent legal custody and domicile that that in order to
Speaker 1: move out of the country or out of the state,
Speaker 1: you need permission. So you absence of the absence of that,
Speaker 1: I don't see any reason why you couldn't. Are you
Speaker 1: sure it's not in your decree anywhere?
Speaker 17: Yeah, So what it states is that I just need
Speaker 17: to let mom know if if I'm going to if
Speaker 17: Selah is going.
Speaker 1: To go out of state, and you're sure, that's all
Speaker 1: it says. It doesn't say you must seek permission.
Speaker 17: No, it just says I have to let her know.
Speaker 1: Well, then you're answering your own question, I would think.
Speaker 15: I mean, obviously, I'm going to call my attorney just
Speaker 15: a double check.
Speaker 1: But of course you could, of course you should. And
Speaker 1: how long is she going to be gone?
Speaker 5: Just a week?
Speaker 14: Just six days?
Speaker 1: Are you going with her?
Speaker 17: I'm not going with her. She's going with other kids
Speaker 17: from the school and the team.
Speaker 1: Now here's another thing that I hate that happens once
Speaker 1: in a while. I don't know what expression to use
Speaker 1: for it, but it happens in child custody, child care,
Speaker 1: when it comes to education, and that's when people try
Speaker 1: to interpret for themselves what they think is right. And
Speaker 1: it happens with medical and health, with religion and it.
Speaker 1: Let me give you an example. You have one hundred
Speaker 1: percent soul custody, and you are getting braces for your kid,
Speaker 1: and your kid needs some extractions, and the mom writes
Speaker 1: to the dentist or calls the dentists, said, if you
Speaker 1: touch my daughter without my permission, there's going to be
Speaker 1: hell to pay. Now, you have one hundred percent decision making,
Speaker 1: one hundred percent custody. But in that case you have
Speaker 1: people who air on the side of doing nothing just
Speaker 1: because they don't want to be dragged into it. So
Speaker 1: just let me warn you. If the mom is really
Speaker 1: bitter and really really strong minded, I'll bet you if
Speaker 1: she called the school and said, if you take my
Speaker 1: daughter out of this state, I am going to sue you,
Speaker 1: blah blah. They may say, you know, Terry, I understand
Speaker 1: you have legal rights, but we're we're not gonna do it.
Speaker 1: You may sometimes you run into that because people get
Speaker 1: so bent out of shape and they don't want to
Speaker 1: be dragged in the middle of it. So just be
Speaker 1: just be forewarned of that. We have more coming up
Speaker 1: on The Troubleshooter Show. Three oh three seven one three
Speaker 1: bucks seven one three eight two five five.
Speaker 4: Don't forget.
Speaker 1: Compass Insurance Group does insurance checkups for the asking the
Speaker 1: Insurance helps Center dot com to get started. Or three
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Speaker 1: to one help. You'll think you're his only customer when
Speaker 1: you he was. Frank durand the real estate Man dot
Speaker 1: com to list your home with Remax Alliance three oh
Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your Troubleshooter three O three seven one three talk three
Speaker 1: O three seven one three eight two five five. Greg,
Speaker 1: Welcome to the show. What's going on in your life.
Speaker 4: Greg took Greg, Yes, sir.
Speaker 14: Yes, I took my twenty thirteen GMC terrain to the
Speaker 14: shop because it just quit quit driving. I couldn't start it,
Speaker 14: and they told me I need a new engine. So
Speaker 14: a huged engine is ten thousand.
Speaker 1: Wait a minute, Wait a minute, I mean, just like that,
Speaker 1: you need a new engine?
Speaker 4: How many miles on this saying thing? They're pretty hardy?
Speaker 14: One hundred and twenty four thousand?
Speaker 1: Was it driven hard and put up wet?
Speaker 11: No?
Speaker 14: I bought it when it had about one hundred and
Speaker 14: five thousand.
Speaker 1: Oh okay, so you have you have no idea how
Speaker 1: it was treated? Right?
Speaker 13: Correct?
Speaker 1: And this is not a diesel right, No, this.
Speaker 14: Is a sixth cylinder Oh okay, six cylinder engine three
Speaker 14: point six leader, got it?
Speaker 1: Okay.
Speaker 14: I'm trying to find out who you recommend to contact
Speaker 14: for either taking it there or at least a second opinion.
Speaker 1: Well, Kevin Colkoin be a great second opinion on that too.
Speaker 1: I mean really, he would be where are.
Speaker 5: You located, Lewisville?
Speaker 1: Oh okay, I'll tell you where to go? Yeah, hands
Speaker 1: on auto tech.
Speaker 4: Yeah. He's a great guy man, Tom, You'll love him.
Speaker 14: Tom, I'm looking him up right now. That is perfect,
Speaker 14: thank you.
Speaker 1: And he's right near you. And you want to talk honesty,
Speaker 1: there you go.
Speaker 14: Yes, I need honesty at that price.
Speaker 1: And he's also value I No, he's a good guy. Man,
Speaker 1: he's a really good guy. So what were you being
Speaker 1: quoted so far on that? First of all, you may
Speaker 1: not even need it. But what were you quoted on
Speaker 1: that engine?
Speaker 14: So for a used engine ten thousand dollars fully installed,
Speaker 14: fully installed? For a rebuild engine thirteen thousand.
Speaker 1: Yeah, that's about Yeah, those six cylinders don't have the
Speaker 1: staypower as the other bigger ones. But do you like
Speaker 1: the do you like the condition of the vehicle otherwise?
Speaker 14: Yeah?
Speaker 15: I do.
Speaker 14: It's it's a great car. Otherwise. I only paid eleven
Speaker 14: thousand for it five years ago. Okay, I'm looking at
Speaker 14: a cost that's more than the vehicle.
Speaker 1: But you're not going to be okay, but you're not
Speaker 1: going to be buried if you truly keep it.
Speaker 14: Yeah, I own it out right now. I just have
Speaker 14: to come up with the money for the engine.
Speaker 1: All right. Try there. You may not need it. They
Speaker 1: might be able to rebuild what you have. There are
Speaker 1: all kinds of options. Did anyone tell you why you
Speaker 1: need an engine. Usually they got to run it or
Speaker 1: check it first. What did they do as far as
Speaker 1: they dropped the compression?
Speaker 14: And I've got bad compression in four of the six cylinders.
Speaker 1: Okay? Did they ever mention like a top job or
Speaker 1: you know head now?
Speaker 14: They told me it would cost more to rebuild it
Speaker 14: than it would to buy an engine.
Speaker 1: Okay, and that could be so, that could be so?
Speaker 1: All right, let me know what happens at hands On.
Speaker 1: We We're for a lot of people. Tim We like him.
Speaker 1: He's on the show now and then three zero three
Speaker 1: seven to one three talk seven one three eight two
Speaker 1: five five more. Right after this, go with a sure
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Speaker 4: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free, no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three oh three seven
Speaker 1: seven to one. Help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate Man dot
Speaker 1: com to list your home with Remax Alliance three oh
Speaker 1: three nine two zero sixteen twenty two. How about that.
Speaker 1: I'm Tom Martine. You're trawl shooter three O three seven
Speaker 1: one three talks seven one three eight two five five
Speaker 1: here to help you. And uh, let's finish up with
Speaker 1: bob Logan plumb line services.
Speaker 7: Okay, now, eating cooling, plumbing, electrical drain cleaning.
Speaker 6: Now, hey, po, guys still do a TV chargers ninety
Speaker 6: three or free? You still do it?
Speaker 4: Right? We do?
Speaker 7: In fact, in fact, this month we got a special
Speaker 7: so it's not only ninety three or free for a
Speaker 7: drain cleaning special fee.
Speaker 4: You can't clear. It's free, but will include on mainlines,
Speaker 4: will include a free video inspection this month only.
Speaker 1: Ninety sure or free plus free drains plus free video.
Speaker 1: I mean free video.
Speaker 6: It is the most unbelievable service anybody listening out there.
Speaker 6: If you have a slow drain and you're sick and
Speaker 6: tired of say that kitchen sink taken forever, whatever it is,
Speaker 6: you call these guys up. They're either going to fix
Speaker 6: it for ninety three bucks like they did at my house.
Speaker 6: And I didn't call up going oh Bob, I need
Speaker 6: a favor. I just called up their regular number. They
Speaker 6: came out, they came inside ninety three dollars later. My
Speaker 6: drain's been perfect for.
Speaker 4: Over a year. That's the best deal in the world. Yeah,
Speaker 4: and let's let's speak. But let's be clear that we
Speaker 4: will clear the drain.
Speaker 1: We will.
Speaker 7: If it's a broken pipe or something like that, well
Speaker 7: of courseans to repair it.
Speaker 4: But no, yes, mine happened to be. If we can't
Speaker 4: clear it, it's free.
Speaker 6: Mine happened to be basically old grease and stuff that
Speaker 6: goes down the main kitchen sake.
Speaker 7: I mean, it happens very common, even even if people
Speaker 7: don't pour grease down there. Just the food and the
Speaker 7: sludge and everything else builds up over time, so very common.
Speaker 4: How do you even I hate to say, but how
Speaker 4: do you even afford to do that?
Speaker 2: Bob?
Speaker 6: I mean, I guess really what you're hoping is eventually
Speaker 6: you find someone that's got a real problem like the
Speaker 6: drains broke, and then you actually get a good paying
Speaker 6: job out of it.
Speaker 7: That that's part of it, Mark, But and certainly do
Speaker 7: come across broken lines and we'll give you options for
Speaker 7: a repair. But we just want an opportunity to get
Speaker 7: in a new customer's home and show them what a
Speaker 7: what a great company. We have, you know, the representative's
Speaker 7: top quality.
Speaker 6: So they put on both their technicians came out. In fact,
Speaker 6: the main drain guy came out. He was training another guy.
Speaker 6: You know, they put on booties. They just do everything right.
Speaker 6: They're great people.
Speaker 7: So if we if we didn't, if we didn't charge
Speaker 7: her for that call, if it was free, that that
Speaker 7: call mark.
Speaker 4: But no I paid and you cleared it, I know.
Speaker 1: But if it but if it was free, even if
Speaker 1: they couldn't get it clean.
Speaker 7: Again, we want to do such an outstanding job that
Speaker 7: you'll remember us when you have heating and cooling or
Speaker 7: electrical or other plumbing issues.
Speaker 1: But here's what I like. If it's if they can't
Speaker 1: get it for ninety three, there's a problem, man, Tom Hambridge.
Speaker 1: Problem is yeah, yeah, yeah, that's uh three oh three
Speaker 1: five eight six ten eighty six, five eight six ten
Speaker 1: eighty six. They also like you going to the website.
Speaker 1: You can contact them there too. Plumbline Services dot com.
Speaker 1: A lot of people remember that plumb line Services dot
Speaker 1: com