WEBVTT 1 00:00:00.560 --> 00:00:11.119 Yeah, ripped off needed. 2 00:00:09.480 --> 00:00:14.119 That's who. You don't have to come running just as 3 00:00:14.160 --> 00:00:15.199 fast as we can. 4 00:00:16.440 --> 00:00:20.839 Shooter's gonna help come man, this is. 5 00:00:20.800 --> 00:00:26.399 The Troubleshooter Show. Now, Tom Martine here. 6 00:00:26.600 --> 00:00:30.600 If you're trying to tune into YouTube, we're having laptop 7 00:00:30.679 --> 00:00:34.359 difficulties here. I'll try to keep firing it up. But 8 00:00:34.640 --> 00:00:39.719 you know, life is all about technology. I swear to you. 9 00:00:39.799 --> 00:00:45.600 When you lose technology, it's like life itself stands still, 10 00:00:45.679 --> 00:00:48.399 doesn't it. Welcome. By the way, are you getting ready 11 00:00:48.439 --> 00:00:52.840 for the debate? I want to have a debate watching 12 00:00:52.920 --> 00:00:56.600 party with myself. Anyway, if you have any problems, stressed 13 00:00:56.600 --> 00:00:59.039 your complaints, give us a call. And I was gonna say, 14 00:00:59.039 --> 00:01:01.240 if you can see on the white there's Bob Logan here. 15 00:01:01.280 --> 00:01:05.079 But we're not up and running just yet. We will 16 00:01:05.120 --> 00:01:09.560 get that conquered. But in any case, we have Bob 17 00:01:09.640 --> 00:01:15.680 Logan with Plumbline services. I've known Bob for so many years. 18 00:01:15.840 --> 00:01:18.680 He had no gray hair when I met him, and 19 00:01:18.760 --> 00:01:21.439 I had hair. So there you go. Three oh three 20 00:01:21.480 --> 00:01:23.359 seven one three Talk is our number if you want 21 00:01:23.359 --> 00:01:26.879 to talk to Bob for plumbing, heating, cooling, electric issues. 22 00:01:27.079 --> 00:01:28.799 But I'm going to tell you one mistake people make 23 00:01:28.840 --> 00:01:29.560 this time of year. 24 00:01:30.439 --> 00:01:32.840 It's a calm time of year, not too cold, not 25 00:01:32.879 --> 00:01:38.920 too hot, and seriously, without getting all commercially, people don't 26 00:01:39.159 --> 00:01:43.680 attend to things unless there's an emergency. Bob says. Every 27 00:01:43.760 --> 00:01:46.680 year the phones flow down and as soon as they 28 00:01:46.719 --> 00:01:50.239 get a really cold snap, bam. Everybody wants service immediately. 29 00:01:51.480 --> 00:01:52.920 So if you want to go turn on your furnace 30 00:01:53.000 --> 00:01:55.079 right now, see if it's working. I mean you can 31 00:01:55.120 --> 00:01:57.840 do that, although you can't really tell if it's going 32 00:01:57.920 --> 00:02:00.359 to heat that well, but you can get a check. 33 00:02:01.159 --> 00:02:03.799 You can get them out there and then. 34 00:02:04.079 --> 00:02:07.959 Basically always take care of everything before there's an emergency. 35 00:02:08.159 --> 00:02:11.960 You know what's amazing, Tom Mark, high Mark, what's happening? 36 00:02:12.439 --> 00:02:13.080 Same stuff. 37 00:02:13.120 --> 00:02:13.280 Man. 38 00:02:13.319 --> 00:02:16.719 Here's what's amazing about his industry. People are so used 39 00:02:16.759 --> 00:02:18.960 to and realize they have to get an oil change 40 00:02:19.000 --> 00:02:21.680 every three five thousand miles, they have to get an 41 00:02:21.680 --> 00:02:24.000 air filter when it's dirty, they have to have to 42 00:02:24.319 --> 00:02:27.039 they do the maintenance. They've been trained over the years. 43 00:02:27.319 --> 00:02:31.360 But people in Bob's industry, for some reason, they can 44 00:02:31.400 --> 00:02:33.879 talk about it so they're blue in the face. Can't 45 00:02:33.960 --> 00:02:37.120 train people to do that general maintenance. Why is that Bob. 46 00:02:38.360 --> 00:02:38.919 You know, I don't know. 47 00:02:38.960 --> 00:02:40.080 I think it's human nature. 48 00:02:40.280 --> 00:02:44.120 Mark people tend to just wait until something breaks before 49 00:02:44.159 --> 00:02:48.000 they before they fix it, and very few people are proactive. 50 00:02:48.080 --> 00:02:51.520 But it's I mean, it's quite honestly what keeps us 51 00:02:51.639 --> 00:02:56.520 and everybody in our industry in business. If people did 52 00:02:56.560 --> 00:03:00.439 maintenance like they do on automobiles, of a lot of 53 00:03:00.479 --> 00:03:02.280 companies go out of business. And I hate to say 54 00:03:02.280 --> 00:03:05.039 that because I want people to be proactive. I want 55 00:03:05.080 --> 00:03:06.800 them to maintain the system. You know, we have the 56 00:03:06.919 --> 00:03:11.479 r VIP program that helps people and so that they 57 00:03:11.479 --> 00:03:12.479 don't have to remember these. 58 00:03:12.400 --> 00:03:14.639 Things, will remind them and they get right to it. 59 00:03:14.719 --> 00:03:16.919 Though if they did it right now, I don't care. 60 00:03:16.960 --> 00:03:19.319 If they need a new furnace, need a repair, it's 61 00:03:19.360 --> 00:03:20.800 going to be cheaper now. 62 00:03:21.080 --> 00:03:27.400 Aren't everything in our industry? In travel industry, everything's less 63 00:03:27.400 --> 00:03:30.919 expensive in the off seasons. Consider this our off season, 64 00:03:31.560 --> 00:03:33.960 like the travel industry, right, if you want to go 65 00:03:33.960 --> 00:03:36.520 to Disney World, you don't book it, book your trip 66 00:03:36.560 --> 00:03:39.080 in everybody else's book because you're gonna pay twice the price. 67 00:03:39.639 --> 00:03:42.280 And uh, I know, but you know what, but no 68 00:03:42.319 --> 00:03:45.280 one does it. No one does it? No one, I well, 69 00:03:45.319 --> 00:03:46.919 no no, I shouldn't say that. Maybe some of my 70 00:03:46.960 --> 00:03:50.639 YouTube morons and my regular listeners. By the way, speaking 71 00:03:50.639 --> 00:03:54.680 of regular listeners, I found out a couple of things. 72 00:03:56.000 --> 00:04:01.159 People who love us don't necessarily brag on us when 73 00:04:01.199 --> 00:04:03.759 we help them, you know, the millions of dollars we 74 00:04:03.759 --> 00:04:06.360 recover every year. I found out something very telling. 75 00:04:06.439 --> 00:04:06.680 Mark. 76 00:04:07.280 --> 00:04:11.159 I often wondered why whenever I post something on social media, 77 00:04:11.280 --> 00:04:15.639 not all social media, but the like next door, especially 78 00:04:16.079 --> 00:04:20.600 next door is the most negative, negative, hateful like app. 79 00:04:20.680 --> 00:04:23.879 I mean, these keyboard warriors want to throw darts at everyone. 80 00:04:24.199 --> 00:04:25.600 Now, there are some really nice. 81 00:04:25.399 --> 00:04:28.040 People that want to look at puppies and kids, and 82 00:04:28.240 --> 00:04:32.240 they help with babysitters or lost dogs or lost you 83 00:04:32.279 --> 00:04:35.399 know or you know, or the ring doorbell videos. And 84 00:04:36.000 --> 00:04:39.920 but I found out. I found out. So I went 85 00:04:40.000 --> 00:04:43.920 back to the three critical comments. I had really critical 86 00:04:43.920 --> 00:04:46.040 ones in the last And I mean, it's not like 87 00:04:46.079 --> 00:04:48.439 I get them all the time, but inevitably, if I 88 00:04:48.480 --> 00:04:50.120 post one of them, give me an idea of a well, 89 00:04:50.240 --> 00:04:52.519 I'm gonna give the like like if I post, if 90 00:04:52.560 --> 00:04:57.000 I post something like call me you know, or that's ridiculous. 91 00:04:57.000 --> 00:04:59.639 I'm tired of people feel being treated like crap, or 92 00:05:00.000 --> 00:05:03.079 I just post something right, and then I get a comment, 93 00:05:03.399 --> 00:05:06.279 usually yeah, called Tom Martino, he'll do it blah blah blah. 94 00:05:06.360 --> 00:05:10.639 And then inevitably there'll be one or two, but mainly, 95 00:05:10.680 --> 00:05:13.839 you know, there's always one hateful says Tom Martino is 96 00:05:13.879 --> 00:05:18.360 a piece of sh you know, blank blank, or something 97 00:05:18.439 --> 00:05:20.519 like that. So I went back to three of them. 98 00:05:20.519 --> 00:05:24.279 I'm gonna tell you all three of them. One guy said, 99 00:05:24.360 --> 00:05:27.879 twenty one years ago, I called you for help, and 100 00:05:28.160 --> 00:05:31.360 you you had I had some floor coverings and solved 101 00:05:31.399 --> 00:05:34.639 wrong and you wouldn't help me. It was obvious you 102 00:05:34.680 --> 00:05:38.279 were protecting x y z x y Z. I never 103 00:05:38.319 --> 00:05:41.160 protected In fact, then I never particularly liked them, but 104 00:05:41.720 --> 00:05:44.160 I didn't hate them, but they weren't a sponsor. It 105 00:05:44.199 --> 00:05:47.639 wasn't like I was protecting him, but inevitably that is 106 00:05:47.680 --> 00:05:50.879 what it was. That's the other person. Three three negative comments. 107 00:05:51.040 --> 00:05:53.839 Like I said, it's not like overloaded negative. There's way 108 00:05:53.839 --> 00:05:56.240 more positive. But I went to the other one. It 109 00:05:56.319 --> 00:05:59.000 was a woman who had a contractor do her basement. 110 00:05:59.079 --> 00:06:02.439 Did a terrible job, she said, and we sided with 111 00:06:02.519 --> 00:06:05.000 the contractor. Now I can't go back a year and 112 00:06:05.040 --> 00:06:07.639 find out why. I mean in other words, I guess 113 00:06:07.639 --> 00:06:12.199 I could, but I didn't. But normally, normally we look 114 00:06:12.279 --> 00:06:15.800 for ways to help people, but there are times we say, mam, 115 00:06:15.839 --> 00:06:18.000 you know, we don't see this guy did something wrong, 116 00:06:18.120 --> 00:06:20.040 or there's nothing we can sink our teeth into it, 117 00:06:20.199 --> 00:06:23.160 just the way it is. And then the third one 118 00:06:23.920 --> 00:06:26.560 was a car deal at went sour and they said 119 00:06:26.560 --> 00:06:29.879 you were obviously, I swear to God. In every single 120 00:06:29.879 --> 00:06:32.160 one of them, they accused me of either being paid 121 00:06:32.240 --> 00:06:34.199 off or on somebody's side, and I said, of course, 122 00:06:34.800 --> 00:06:38.279 And I said, look, really and truly, I know that 123 00:06:38.399 --> 00:06:41.560 we are all skeptical about everyone. We really are. I mean, 124 00:06:41.600 --> 00:06:45.000 I don't care who you are when we for example, 125 00:06:45.160 --> 00:06:49.079 if not from monetary purposes, we're all skeptical about politics 126 00:06:49.120 --> 00:06:51.480 and influence and all that. Because I even do it. 127 00:06:51.680 --> 00:06:53.839 I'll watch Channel nine, you know, I'll say, you know, 128 00:06:54.000 --> 00:06:56.560 he's obviously a shill for the Democratic Party or something. 129 00:06:56.759 --> 00:06:59.720 Right, I'll just make a comment. Do I really mean it? 130 00:06:59.800 --> 00:07:02.240 No? But I don't do that publicly. Well I just did, 131 00:07:02.399 --> 00:07:05.560 but I mean I don't. I don't post on social media. 132 00:07:05.600 --> 00:07:09.639 But the point is this, it's natural to distrust people, 133 00:07:09.680 --> 00:07:13.480 I guess, but you can't you truly can't last forty 134 00:07:13.519 --> 00:07:17.920 five years. You can't and do advertising and helping people. 135 00:07:18.279 --> 00:07:21.360 If you were a stone cold phony, you just can't. 136 00:07:21.360 --> 00:07:25.839 It would never, ever, ever, ever happen. Businesses can't stay 137 00:07:25.839 --> 00:07:29.240 in business for forty years ripping people off. 138 00:07:29.600 --> 00:07:31.879 No one can do riposs for that long. 139 00:07:31.959 --> 00:07:33.399 Now you can get away with it for a few 140 00:07:33.519 --> 00:07:35.759 years if you're a contractor and you want to rip 141 00:07:35.759 --> 00:07:38.079 people off. But we try to let people know, like 142 00:07:38.120 --> 00:07:40.959 if you put money down and they disappear, they change names, 143 00:07:41.199 --> 00:07:43.360 you know. Anyway, I just want to make that case. 144 00:07:43.519 --> 00:07:45.560 I want to talk to Lisa, who called in about 145 00:07:45.560 --> 00:07:47.839 that or who Yeah, we called her back, and we 146 00:07:47.920 --> 00:07:50.399 called Oscar back because they had called a three h 147 00:07:50.399 --> 00:07:52.600 three Martino three oh three six two seven eight four 148 00:07:52.680 --> 00:07:55.279 six six Lita and we are going to work on 149 00:07:55.279 --> 00:07:57.959 the YouTube stream, so I apologize. 150 00:07:57.439 --> 00:07:58.879 It's not going to be today. I'm going to tell 151 00:07:58.879 --> 00:07:59.319 you that right now. 152 00:07:59.360 --> 00:08:00.879 Well, I'm going to tell you that I'm going to 153 00:08:00.959 --> 00:08:04.519 try to stream something haphazardly and it won't be the same, 154 00:08:04.560 --> 00:08:05.759 but I'm going to try to do it for my 155 00:08:05.800 --> 00:08:08.199 phone or gosh, just for fun. Anyway. You're right though, 156 00:08:08.199 --> 00:08:10.120 Mark dur regular one is not going to be working. 157 00:08:10.199 --> 00:08:13.639 And so Lisa, let's talk about the HOA. What's going 158 00:08:13.680 --> 00:08:15.959 on with your HOA? 159 00:08:16.439 --> 00:08:20.279 Well, Roquel took over our property about two years ago. 160 00:08:20.600 --> 00:08:26.600 And what's the name of the management company, roql rocal okay, 161 00:08:27.360 --> 00:08:30.079 roqal r o cl. 162 00:08:31.480 --> 00:08:34.200 Rw cl okay. 163 00:08:34.600 --> 00:08:37.679 So let's talk about it. What's going on. 164 00:08:39.440 --> 00:08:44.879 Well, there's a property that's been sitting not paying the 165 00:08:45.120 --> 00:08:47.519 Hoades there past ten. 166 00:08:47.799 --> 00:08:49.279 Are these single family homes. 167 00:08:50.840 --> 00:08:53.480 It's a condo condominium. 168 00:08:53.000 --> 00:08:56.960 Okay, and one unit is not paying. Are you part 169 00:08:57.080 --> 00:08:58.679 of the HOA. 170 00:08:59.639 --> 00:09:00.840 Yes, I'm on the board. 171 00:09:01.320 --> 00:09:05.000 Oh I did it okay. And and so the one 172 00:09:05.159 --> 00:09:08.360 unit now they've made it a little more difficult to foreclose, 173 00:09:08.519 --> 00:09:12.919 as you probably know. However, hos can still do a 174 00:09:13.039 --> 00:09:17.279 super lean and close on these non payments. You know that, right, 175 00:09:17.600 --> 00:09:19.919 And they can foreclose on them. 176 00:09:20.440 --> 00:09:20.720 Yeah. 177 00:09:20.919 --> 00:09:25.960 And and the Roqucal is saying that we never signed 178 00:09:25.960 --> 00:09:28.440 something for the lawyer, which you. 179 00:09:28.360 --> 00:09:32.519 Know, so what does that mean? You didn't sign something 180 00:09:32.600 --> 00:09:33.360 for the lawyer? 181 00:09:33.399 --> 00:09:37.279 You can do it now do it now? How far 182 00:09:37.360 --> 00:09:38.639 behind is this one unit? 183 00:09:40.200 --> 00:09:42.480 Probably two and a half three years? 184 00:09:42.759 --> 00:09:47.240 Oh my god? Well, just and what attorney do you use? 185 00:09:48.799 --> 00:09:50.279 I asked them for the contract. 186 00:09:50.320 --> 00:09:53.679 Oh wait, so you let Rouqual handle it. So are 187 00:09:53.720 --> 00:09:57.399 you Are you saying the management company is dropping the ball. 188 00:09:58.759 --> 00:10:02.840 Yeah, they're they're trying to drop us, saying they've gone 189 00:10:02.879 --> 00:10:06.039 way above and beyond their duty and our place is 190 00:10:06.080 --> 00:10:06.879 falling apart. 191 00:10:07.120 --> 00:10:09.320 Wait a minute, and you said they went way above 192 00:10:09.360 --> 00:10:10.200 and beyond their duty. 193 00:10:10.279 --> 00:10:11.440 So they're doing a good job. 194 00:10:12.679 --> 00:10:14.600 No, they're not doing a good job. 195 00:10:14.639 --> 00:10:17.639 So they're going below their duty. Not way beyond their duty, 196 00:10:17.679 --> 00:10:18.600 They're going way below. 197 00:10:18.639 --> 00:10:20.120 There's no top. 198 00:10:20.240 --> 00:10:23.240 They're telling her that they're doing an exceptional job and 199 00:10:23.279 --> 00:10:25.480 they're sick and tired of it because the place is 200 00:10:25.559 --> 00:10:26.360 falling apart. 201 00:10:26.559 --> 00:10:31.320 Oh, thank you. So, Lisa, are they trying? Are they 202 00:10:31.360 --> 00:10:33.519 going to quit being your management company? 203 00:10:34.600 --> 00:10:39.480 That's right after I contacted you, I got an email 204 00:10:39.559 --> 00:10:43.879 from the head person that she's going to relook at 205 00:10:43.960 --> 00:10:46.639 our agreement and probably let us go. 206 00:10:47.240 --> 00:10:50.399 Okay, now listen, that's not the end of the world. 207 00:10:50.519 --> 00:10:53.960 I mean sometimes management companies are bad. 208 00:10:54.399 --> 00:10:57.639 I don't know anything anything about this one. Do you 209 00:10:57.720 --> 00:10:58.960 owe them any money? 210 00:11:00.279 --> 00:11:00.440 No? 211 00:11:00.799 --> 00:11:07.679 Okay, now, Roqual Property Management From what I can see here, no. 212 00:11:07.799 --> 00:11:12.159 I guess I'm asking does the HOA oh rocal any money? 213 00:11:12.200 --> 00:11:14.320 For their services. 214 00:11:15.080 --> 00:11:18.039 We pay them nine hundred a month, okay, and then 215 00:11:18.120 --> 00:11:20.759 they collect dues and pay bills. 216 00:11:20.399 --> 00:11:22.919 And all of that. Right, correct. 217 00:11:23.399 --> 00:11:25.879 One thing I want to say for sure, if you're 218 00:11:25.879 --> 00:11:30.600 on the board, don't ever try to self manage. Okay. 219 00:11:30.840 --> 00:11:30.960 Right. 220 00:11:31.519 --> 00:11:36.600 However, however, there have been cases where very large complexes 221 00:11:37.399 --> 00:11:42.120 have hired a private manager that works just for them 222 00:11:42.440 --> 00:11:45.840 or works for them and maybe two other hoas. Nothing 223 00:11:45.879 --> 00:11:49.480 wrong with that, but there are plenty of management companies 224 00:11:49.480 --> 00:11:53.440 that would take over. I would not wait until rocal 225 00:11:53.519 --> 00:11:56.279 says they're going to drop. She said something, though, didn't 226 00:11:56.320 --> 00:11:56.919 you say. 227 00:11:56.720 --> 00:11:58.720 You guys are broke. You don't have money for. 228 00:11:58.759 --> 00:12:05.000 What we told them the board. We told them to 229 00:12:05.120 --> 00:12:07.759 raise the HAA so we had money in the bank. 230 00:12:07.960 --> 00:12:10.000 Well, you're on the wait wait are you part of 231 00:12:10.039 --> 00:12:11.200 the board. I thought you were. 232 00:12:12.480 --> 00:12:13.639 Yes, I'm on the board. 233 00:12:14.120 --> 00:12:16.000 And the board won't raise the dues. 234 00:12:17.399 --> 00:12:21.000 No, we wanted to raise them last year and they 235 00:12:21.039 --> 00:12:22.600 never did. They never did. 236 00:12:22.720 --> 00:12:24.840 Okay, I'm going to tell you what's going on with condos. 237 00:12:24.879 --> 00:12:27.159 Hang on, then we'll come back to this issue to 238 00:12:27.240 --> 00:12:30.120 a boat. This is a very important topic right now. 239 00:12:30.600 --> 00:12:34.519 It's critical as a matter of fact, if anyone knows 240 00:12:34.639 --> 00:12:38.240 anyone in a condo or townhome I have looked at. 241 00:12:38.320 --> 00:12:40.799 In fact, I was just discussing it over the weekend 242 00:12:40.840 --> 00:12:43.720 with an expert. Hang on and we'll talk about what 243 00:12:43.759 --> 00:12:48.600 I call the coming crisis of this kind of condominium 244 00:12:48.639 --> 00:12:55.759 and town home living. Right after this, go with a 245 00:12:55.799 --> 00:12:59.360 sure thing Denver's Best roofer Excel Roofing dot com. You 246 00:12:59.360 --> 00:13:05.600 don't pay us until you're content. Time for an insurance 247 00:13:05.679 --> 00:13:09.799 checkup free, no obligation. In comparison, call Compass Insurance paying 248 00:13:09.840 --> 00:13:12.879 too much your coverage at dozens of insurance companies find 249 00:13:12.919 --> 00:13:15.240 out now three oh three seven seven to one help. 250 00:13:15.399 --> 00:13:18.039 You'll think you're his only customer when you choose Frank 251 00:13:18.120 --> 00:13:20.559 durand the real estate Man dot com to list your 252 00:13:20.600 --> 00:13:23.720 home with Remax Alliance three oh three nine two zero 253 00:13:23.879 --> 00:13:32.960 sixteen twenty two. Hi Tom Martino, your troubleshooter three O 254 00:13:33.159 --> 00:13:36.399 three seven one three talk three oh three seven one 255 00:13:36.440 --> 00:13:39.600 three A two five five. All right. 256 00:13:39.759 --> 00:13:41.799 So here's the deal, Lisa. 257 00:13:43.039 --> 00:13:47.799 You are facing and a problem that so many people 258 00:13:47.799 --> 00:13:52.440 are facing with townhomes and condos, and I believe it's 259 00:13:52.440 --> 00:13:56.559 coming to a crisis. And here's what it is. No 260 00:13:56.600 --> 00:13:59.840 one wants to pay more in dues. No one so 261 00:14:00.240 --> 00:14:03.440 hoa's that try the boards that try to raise dues 262 00:14:03.840 --> 00:14:09.039 get voted out, or if it requires approval from the 263 00:14:09.039 --> 00:14:13.639 board from the condo and town home owners, they turn 264 00:14:13.720 --> 00:14:19.279 it down. So what happens if you're collecting money and 265 00:14:19.360 --> 00:14:22.720 there's not enough to pay the bills? What happens the 266 00:14:22.720 --> 00:14:27.159 bills aren't paid, you can't afford insurance, You can't afford anything. 267 00:14:27.799 --> 00:14:31.360 It implodes, it has to declare up bankruptcy. It literally 268 00:14:31.639 --> 00:14:35.120 goes into default. And it's a terrible situation. But you 269 00:14:35.240 --> 00:14:40.879 have stupid people who don't understand that you have to 270 00:14:40.919 --> 00:14:43.480 collect a certain amount of money to pay a certain 271 00:14:43.519 --> 00:14:47.600 amount of bills. When you have insurance go up by 272 00:14:47.639 --> 00:14:52.720 sixty and seventy percent. As you probably know, Lisa, you 273 00:14:52.799 --> 00:14:55.120 have to collect. You have to collect more money to 274 00:14:55.159 --> 00:14:59.960 pay for it. And when you need painting or pay 275 00:15:00.919 --> 00:15:04.320 or any maintenance, it's gonna cost money. And if you 276 00:15:04.399 --> 00:15:07.559 don't have money in the coffers, you have to raise 277 00:15:07.600 --> 00:15:08.080 the money. 278 00:15:08.200 --> 00:15:10.519 Then you can't get insurance as well if you don't 279 00:15:10.519 --> 00:15:11.600 repair these things. 280 00:15:11.720 --> 00:15:17.000 Yeah, so it's it's cumulative. It's a snowball, and it's 281 00:15:17.120 --> 00:15:21.000 a coming crisis because you can't give everyone who owns 282 00:15:21.000 --> 00:15:23.559 a condo an economics lesson. 283 00:15:24.120 --> 00:15:27.399 But if you have how many units in your place, Lisa. 284 00:15:28.279 --> 00:15:30.799 And there's forty okay. 285 00:15:30.480 --> 00:15:32.799 Forty units one building? 286 00:15:32.919 --> 00:15:39.639 How many buildings we have, ten, ten buildings, do you realize? 287 00:15:41.159 --> 00:15:44.039 Do you realize one hundred thousand dollars for each building? 288 00:15:44.120 --> 00:15:44.840 And maintenance? 289 00:15:45.240 --> 00:15:49.600 Deferred maintenance is not impossible to imagine if you haven't 290 00:15:49.639 --> 00:15:52.240 done a lot, right, I'm going to tell you something 291 00:15:52.879 --> 00:15:58.840 that divided by forty units is twenty five thousand dollars 292 00:15:58.840 --> 00:16:04.879 a unit. And what I'm saying is, what's that? I'm sorry, Yeah, 293 00:16:04.919 --> 00:16:09.120 your math is way off. Twenty five hundred yeah, wait, 294 00:16:09.200 --> 00:16:12.759 a million dollars a million, they're saying, I'm sorry because 295 00:16:12.799 --> 00:16:15.200 it's one hundred I set one hundred thousand dollars per building. 296 00:16:15.320 --> 00:16:17.440 I might be wrong. There were ten buildings, got it? 297 00:16:17.559 --> 00:16:18.600 That's a million. 298 00:16:18.279 --> 00:16:23.720 Dollars, a million dollars divided by forty units. I think 299 00:16:23.840 --> 00:16:27.279 that's right. And that's twenty five thousand dollars per unit. 300 00:16:27.879 --> 00:16:32.360 So that's not unheard of a million dollars in deferred maintenance. 301 00:16:32.559 --> 00:16:34.480 Especially, But here's the deal. 302 00:16:36.480 --> 00:16:39.320 That's why the management and company is thrown up their hands. 303 00:16:39.960 --> 00:16:43.480 They're saying, we can't manage it. We can't manage and honestly, 304 00:16:43.519 --> 00:16:45.960 it's all the board's fault. They should have had these 305 00:16:46.000 --> 00:16:49.399 fees charged to each person a year, two, three, four, 306 00:16:49.559 --> 00:16:52.879 five years ago. Here's what it's going to take, Lisa. 307 00:16:53.240 --> 00:16:55.480 You guys are going to have to get together as 308 00:16:55.519 --> 00:16:59.840 a board and look at what your powers are. In 309 00:17:00.320 --> 00:17:04.279 the bylaws. There are powers granted to the board for 310 00:17:04.359 --> 00:17:08.559 emergency assessments or dues. Not everything has to go to 311 00:17:08.559 --> 00:17:12.720 the membership. And if you guys don't come to Grips 312 00:17:13.240 --> 00:17:16.519 what I call a come to Jesus meeting, a come 313 00:17:16.559 --> 00:17:18.720 to your higher power meeting, whatever you want to call it, 314 00:17:19.240 --> 00:17:22.079 you must do a math lesson. 315 00:17:22.559 --> 00:17:24.920 I mean, I'm sure you know what has to be. 316 00:17:24.920 --> 00:17:27.519 Done at this place, and you need to get someone 317 00:17:27.559 --> 00:17:32.880 in there, an attorney, to explain that it must be done. 318 00:17:34.079 --> 00:17:38.920 And when it's done, these assessments made, then you I 319 00:17:38.960 --> 00:17:42.079 mean you're gonna have to hire people to come in 320 00:17:42.119 --> 00:17:43.039 and play hardball. 321 00:17:43.680 --> 00:17:47.240 You may have to have foreclosures, many that. 322 00:17:47.359 --> 00:17:49.759 You lose any equity you've built there. I mean literally, 323 00:17:49.799 --> 00:17:52.400 you lose your house, still owe money on it, still 324 00:17:52.400 --> 00:17:53.880 owe the mortgage and you have nothing. 325 00:17:55.519 --> 00:17:57.039 Very good points, Lisa. 326 00:17:57.480 --> 00:18:01.160 And one more thing, Tom, I realize it's starting to 327 00:18:01.160 --> 00:18:04.319 get bad here. But in Florida, ever since that pool 328 00:18:04.400 --> 00:18:07.480 collapsed and that one condo, and it was about four 329 00:18:07.559 --> 00:18:10.920 or five years ago, there's buildings out there that they 330 00:18:10.960 --> 00:18:14.119 have no money to fix stuff, and they get condemned 331 00:18:14.480 --> 00:18:16.960 and people lose everything. 332 00:18:17.440 --> 00:18:20.640 I know, I know, I swear to you. It's like 333 00:18:20.759 --> 00:18:23.119 they think if they hide their head in the sand, 334 00:18:23.759 --> 00:18:24.680 it's going to go away. 335 00:18:24.960 --> 00:18:26.839 Lisa, how many people on your board? 336 00:18:28.359 --> 00:18:30.799 There's only three of us, are you guys? 337 00:18:31.279 --> 00:18:34.240 Is the board reasonable? Would they listen to me? 338 00:18:34.359 --> 00:18:37.119 For example, if I if I zoomed with you guys? 339 00:18:37.200 --> 00:18:39.000 I mean, or would they think because I'm not out 340 00:18:39.039 --> 00:18:42.640 for anything except to help you guys not be in 341 00:18:42.680 --> 00:18:45.000 a crisis? Are they reasonable? Do they? 342 00:18:45.079 --> 00:18:46.839 First of all, do you know what your powers are? 343 00:18:47.039 --> 00:18:48.079 Do you even know that? 344 00:18:49.759 --> 00:18:50.000 Yeah? 345 00:18:50.160 --> 00:18:56.079 They they were doing everything well, the plumbers were. 346 00:18:56.440 --> 00:18:58.640 What I mean is if you don't if you don't 347 00:18:58.640 --> 00:19:01.160 have enough money, Muce, did you take in a month 348 00:19:02.279 --> 00:19:02.759 in dues? 349 00:19:02.880 --> 00:19:05.279 We take in eleven thousand a month. 350 00:19:05.880 --> 00:19:10.240 Okay, now that's not chicken crap that that's all right? Okay, 351 00:19:10.519 --> 00:19:14.599 eleven thousand a month. Still not enough. Probably for forty units. 352 00:19:15.720 --> 00:19:19.720 That's times twelve, not if you have deferred maintenance. So 353 00:19:19.759 --> 00:19:23.519 that's one hundred and thirty two thousand a year minus 354 00:19:23.559 --> 00:19:26.119 about minus about twelve grand for management. 355 00:19:28.720 --> 00:19:29.640 So you're looking at them. 356 00:19:29.920 --> 00:19:35.599 Yeah, our water water, the water cost probably about forty 357 00:19:35.640 --> 00:19:37.519 five fifty thousand. We had a pool of this. 358 00:19:37.519 --> 00:19:39.920 Oh oh my god. They're not taking any money in then. 359 00:19:41.160 --> 00:19:44.920 Yeah, no, Well, Lisa, you called with the wrong concern. 360 00:19:45.480 --> 00:19:49.440 You called about collecting dues from one unit. What you 361 00:19:49.599 --> 00:19:51.759 need to be concerned about is someone who can go 362 00:19:51.759 --> 00:19:53.799 in there and whip this place into shape. 363 00:19:53.920 --> 00:19:56.279 Well you should have while they're still working for you. 364 00:19:56.480 --> 00:19:59.720 Ask your attorneys if they have an attorney over it. 365 00:20:00.240 --> 00:20:03.440 It was called rocale. And see what power you guys 366 00:20:03.480 --> 00:20:06.279 have is the three board members to have a special 367 00:20:06.400 --> 00:20:10.480 emergency assessment for X amount of money to get the thingneck. 368 00:20:10.440 --> 00:20:14.200 And unfortunately you have to play hardball if you make 369 00:20:14.240 --> 00:20:18.799 an assessment and people can't pay that. There are ways 370 00:20:18.839 --> 00:20:21.960 to steal for clothes. Now, listen, you don't normally hear 371 00:20:22.039 --> 00:20:25.920 me helping Hoa's But at the same time, you can't 372 00:20:25.960 --> 00:20:33.079 have stupid owners who refuse to look at reality, right, Lisa, 373 00:20:33.160 --> 00:20:33.839 you guys have. 374 00:20:33.799 --> 00:20:34.920 A coming crisis. 375 00:20:35.680 --> 00:20:36.119 When was this? 376 00:20:36.440 --> 00:20:37.720 When were these units. 377 00:20:37.480 --> 00:20:40.839 Built nineteen seventy three? 378 00:20:41.279 --> 00:20:41.880 You have a. 379 00:20:41.799 --> 00:20:44.319 Big, big, big ass problem. 380 00:20:45.039 --> 00:20:49.680 A Bob logan, their HA their HVAC system built in 381 00:20:49.720 --> 00:20:50.400 the seventies. 382 00:20:51.200 --> 00:20:53.079 What kind of systems do you have? Do you know 383 00:20:53.480 --> 00:20:54.759 it's got to be a boiler? 384 00:20:55.440 --> 00:21:00.000 Well maybe is it one boiler that feeds all units 385 00:21:00.079 --> 00:21:02.759 it's in the building, one boiler per building. Or do 386 00:21:02.880 --> 00:21:06.599 they have sub units that have hot water that goes 387 00:21:06.599 --> 00:21:08.079 to a unit in their ceiling? 388 00:21:09.200 --> 00:21:12.559 Individual in our units. 389 00:21:12.640 --> 00:21:14.759 So do you have a boiler in your unit or 390 00:21:14.799 --> 00:21:18.000 does your water heater pump up to a unit that 391 00:21:18.119 --> 00:21:18.880 heats your house? 392 00:21:20.440 --> 00:21:22.640 I have a hot water heater and a boiler in 393 00:21:22.920 --> 00:21:26.160 my main living Okay. 394 00:21:25.960 --> 00:21:26.599 Well that's good. 395 00:21:26.640 --> 00:21:30.960 So you each have a boiler, right, correct? And then 396 00:21:31.000 --> 00:21:32.359 what do you do to cool. 397 00:21:34.000 --> 00:21:34.599 For the pool? 398 00:21:35.440 --> 00:21:36.079 No cool? 399 00:21:36.160 --> 00:21:38.400 To cool for ac? Air conditioning? 400 00:21:39.519 --> 00:21:40.240 Individual? 401 00:21:40.519 --> 00:21:40.839 Some have. 402 00:21:43.119 --> 00:21:45.559 I I have a window, a couple of them, one upstairs, 403 00:21:45.559 --> 00:21:47.799 one down, and then we take them. 404 00:21:47.720 --> 00:21:50.680 Out in their windows. So so you have no central 405 00:21:50.759 --> 00:21:54.200 in this, right, that's good? Every homeowners responsible. 406 00:21:54.200 --> 00:21:57.079 Every homeowner is responsible, right? So that so I'm going 407 00:21:57.119 --> 00:22:00.440 to ask Bob logan. So if we're looking at twenty 408 00:22:00.519 --> 00:22:05.839 twenty four, actually we're looking at twenty twenty five minus 409 00:22:05.920 --> 00:22:10.920 nineteen seventy three, we're looking at a fifty two. Tell 410 00:22:10.960 --> 00:22:12.680 me how long do those boilers last? Mom? 411 00:22:13.000 --> 00:22:15.119 Be honest, they're beyond it. 412 00:22:15.200 --> 00:22:17.359 Yeah, boilers last a lot longer than a furnaceer air 413 00:22:17.359 --> 00:22:18.160 conditioning system. 414 00:22:18.160 --> 00:22:22.240 But yes, they're beyond it. Are you guys having any 415 00:22:22.279 --> 00:22:23.319 trouble with boilers? 416 00:22:24.640 --> 00:22:25.680 I'm not, thank god. 417 00:22:26.039 --> 00:22:28.680 How are the bylaws written? Are you responsible? Are you 418 00:22:28.759 --> 00:22:30.960 all responsible for your own boilers? 419 00:22:31.559 --> 00:22:31.759 Yes? 420 00:22:32.680 --> 00:22:34.599 Wonderful, that's good. 421 00:22:35.079 --> 00:22:40.680 Listen, Yeah, Lisa, you need you need someone to look 422 00:22:40.720 --> 00:22:44.160 over your bylaws to see what your powers are. Then 423 00:22:44.200 --> 00:22:47.079 you need an X then you so you take these steps. 424 00:22:47.799 --> 00:22:52.680 An attorney like Brad O'Brien or Brian Legal Services. Brad 425 00:22:52.960 --> 00:22:56.720 is truly a good guy and he can represent an 426 00:22:56.839 --> 00:23:00.200 HA not for a big lawsuit, just say here is 427 00:23:00.240 --> 00:23:02.759 our bilos, tell us what are what we can do 428 00:23:02.799 --> 00:23:05.519 for deferred maintenance or stuff that we need to get done, 429 00:23:05.880 --> 00:23:10.160 and he'll he'll outline very easily. He does all kinds 430 00:23:10.200 --> 00:23:12.160 of real estate issues and this is one of them. 431 00:23:12.519 --> 00:23:15.200 O Lslaw dot com. I'm going to give you the number, 432 00:23:15.319 --> 00:23:17.240 just ask him how many hours did you. 433 00:23:17.240 --> 00:23:19.880 Think it might take? And then once you get that 434 00:23:20.039 --> 00:23:21.240 you know what your powers are. 435 00:23:21.599 --> 00:23:24.880 Then I want you to get an expert company out 436 00:23:24.920 --> 00:23:29.119 there to estimate any deferred maintenance that has to be 437 00:23:29.160 --> 00:23:33.039 done in common areas, not for individual units, for common areas, 438 00:23:33.680 --> 00:23:35.279 and then see if you have enough money in the 439 00:23:35.279 --> 00:23:37.079 coffers to do it. And if not, do you have 440 00:23:37.119 --> 00:23:39.680 any money built up in the coffers. 441 00:23:40.200 --> 00:23:43.559 No, we had our reserves all up to where they 442 00:23:43.599 --> 00:23:46.960 needed to be. When we went over to Roquel, we 443 00:23:47.039 --> 00:23:49.519 had just got all our reserves where they were supposed. 444 00:23:49.200 --> 00:23:52.880 To be, like and then and then one and then we. 445 00:23:52.880 --> 00:23:56.359 Went over to this new way of h way and 446 00:23:56.359 --> 00:23:58.160 and now. 447 00:24:00.000 --> 00:24:01.799 Did they use the money for? What did they use 448 00:24:01.839 --> 00:24:02.400 the money for? 449 00:24:02.920 --> 00:24:03.799 Huh thanky? 450 00:24:04.200 --> 00:24:08.039 Okay, okay, thank god, you haven't had any roof damages. 451 00:24:09.119 --> 00:24:14.279 We got that replaced probably seven years ago. 452 00:24:14.480 --> 00:24:18.200 Thank goodness. Now here's the number for olslaw dot com 453 00:24:18.200 --> 00:24:19.279 for any real estate issues. 454 00:24:19.359 --> 00:24:20.160 Seven to zero. 455 00:24:20.960 --> 00:24:22.559 Okay, give me one second. 456 00:24:22.839 --> 00:24:25.880 Yeah, this is really important. So first you do that. 457 00:24:26.039 --> 00:24:28.880 Then you get a contractor out there, like a genesis 458 00:24:29.000 --> 00:24:33.160 or a good contract to tell you what generally might 459 00:24:33.240 --> 00:24:35.000 need to be done. What kind of siding do you 460 00:24:35.000 --> 00:24:38.319 guys have? Well, no, you're already painted, so that's okay. Yeah, 461 00:24:38.319 --> 00:24:42.079 that's good. And but you just get someone to eyeball it. 462 00:24:42.160 --> 00:24:45.000 Maybe you don't have a lot of deferred maintenance. That 463 00:24:45.200 --> 00:24:47.759 could be that you're not that bad off. But you 464 00:24:47.880 --> 00:24:51.240 need to know your powers for assessment and raising dues. 465 00:24:51.640 --> 00:24:53.599 If all you maybe all you need to do is 466 00:24:53.680 --> 00:24:56.880 raise some dues. So you raise some dues and build 467 00:24:56.960 --> 00:25:00.519 up the coffers and don't blame the management company. 468 00:25:00.599 --> 00:25:02.720 At this point, I don't really think it's therefore. 469 00:25:02.799 --> 00:25:04.880 I think they're trying to get out of this because 470 00:25:04.920 --> 00:25:07.720 of it. They might even be able to interpret for 471 00:25:07.880 --> 00:25:10.519 you what your powers are. Tell them you want to 472 00:25:10.559 --> 00:25:13.720 work with them to try to get to shore up 473 00:25:13.759 --> 00:25:16.559 the hias and to raise the has. And if your 474 00:25:16.599 --> 00:25:19.640 members want to zoom with me or Mark at any time, 475 00:25:19.720 --> 00:25:20.839 we'd be happy to do it. 476 00:25:21.160 --> 00:25:22.839 Mark can do it just as well as I can. 477 00:25:23.039 --> 00:25:27.200 Here's here's the number seven to zero three seven zero 478 00:25:27.720 --> 00:25:31.519 seven three eight eight. That's O'Brien to start with. I'm 479 00:25:31.519 --> 00:25:33.440 Tom Martinez. We have to take this break and we 480 00:25:33.519 --> 00:25:36.640 got more coming upwaterpros dot Net for water softening systems 481 00:25:36.759 --> 00:25:40.960 or drinking water at your kitchen sink right now, fourteen 482 00:25:41.000 --> 00:25:43.960 hundred dollars fully installed for the reverse osmosis. That's three 483 00:25:44.079 --> 00:25:50.759 three eight six two five five five four. Go with 484 00:25:50.839 --> 00:25:54.400 a sure thing Denver's best roofer Excel Roofing dot com. 485 00:25:54.440 --> 00:26:00.359 You don't pay a cent until you're content. For an 486 00:26:00.359 --> 00:26:03.960 insurance check up free, no obligation. In comparison, call Compass 487 00:26:04.000 --> 00:26:07.279 Insurance paying too much your coverage at dozens of insurance 488 00:26:07.319 --> 00:26:10.440 companies find out now three all three seven seven to one. Help. 489 00:26:10.599 --> 00:26:13.240 You'll think you're his only customer when you choose Frank 490 00:26:13.279 --> 00:26:15.720 durand the real estate Man dot com to list your 491 00:26:15.759 --> 00:26:18.880 home with Remax Alliance three all three nine two zero 492 00:26:19.039 --> 00:26:22.759 sixteen twenty two. 493 00:26:25.279 --> 00:26:27.759 Hi Tom Martino, your troubleshooter. 494 00:26:29.039 --> 00:26:31.680 Three old three seven one three talk three all three 495 00:26:31.759 --> 00:26:36.119 seven one three eight two five five, Welcome to the show. 496 00:26:36.160 --> 00:26:41.039 Let's talk now, Lisas. That's it, I mean, that's all 497 00:26:41.039 --> 00:26:43.359 we can do at this point for the HA and everyone. 498 00:26:43.839 --> 00:26:46.680 You have a coming crisis if you're in an HIA community, 499 00:26:48.079 --> 00:26:50.240 a condor town home and you don't know what you're doing. 500 00:26:50.960 --> 00:26:53.680 Oscar's got an issue with a boat Oscar. What's happening? 501 00:26:54.799 --> 00:26:55.279 All right? 502 00:26:56.200 --> 00:26:58.839 I am from Colorado, and so is the guy who 503 00:26:58.880 --> 00:27:03.359 purchased the boat. His name is Adam Neil McKendrick. McKittrick, 504 00:27:03.799 --> 00:27:07.200 and I have purchased a boat in Long Key, in 505 00:27:07.279 --> 00:27:08.240 the bottom of Florida. 506 00:27:08.799 --> 00:27:12.240 And he didn't have a trailer. I had called about 507 00:27:12.240 --> 00:27:15.559 the boat. He said they were willing to take three 508 00:27:15.599 --> 00:27:19.799 thousand down and pay the other two thousand in thirty days. 509 00:27:20.079 --> 00:27:26.079 So wait, wait, wait, so it's a five thousand dollars purchase, right, yes, sir, okay? 510 00:27:26.319 --> 00:27:31.079 And Adam Neil McKendrick, mckintrick. 511 00:27:30.000 --> 00:27:32.680 Whatever the hell it is. He lives in Florida. 512 00:27:33.160 --> 00:27:35.960 He lives in Boulder, Colorado. He's a professor for the 513 00:27:36.519 --> 00:27:41.039 CU campus that I found out later. But anyways, I 514 00:27:41.079 --> 00:27:42.799 got down there the. 515 00:27:43.480 --> 00:27:48.160 Wait wait, he lives here, but his boat is in Florida, 516 00:27:48.240 --> 00:27:49.000 so was he. 517 00:27:49.119 --> 00:27:51.799 We both happened to be down here on vacationing. 518 00:27:52.119 --> 00:27:54.559 I got it, got it? And he does he keep 519 00:27:54.599 --> 00:27:55.640 the boat in Florida? 520 00:27:56.480 --> 00:27:59.839 Yes, he does, down in a place called Outdoors Resorts. 521 00:27:59.400 --> 00:28:04.079 On long Outdoor Resorts? Is that that? That's that RV park. 522 00:28:05.640 --> 00:28:11.039 I think it's a condominium it's like a big resort place. 523 00:28:11.039 --> 00:28:13.279 They have a marina there and okay, got it? 524 00:28:13.359 --> 00:28:17.559 Okay, uh huh so now so Adam was down there 525 00:28:17.640 --> 00:28:21.079 and you bought it and the transaction happened in Florida. 526 00:28:21.400 --> 00:28:25.160 Yes, sir, on the resort is where the transaction happened. 527 00:28:25.240 --> 00:28:27.559 And he said, when I drove down there to pick 528 00:28:27.599 --> 00:28:29.920 it up, he said that the motors could, but the 529 00:28:29.960 --> 00:28:31.200 lower unit had. 530 00:28:31.000 --> 00:28:31.440 Like a leak. 531 00:28:31.720 --> 00:28:34.319 I said, fine, no big deal. When I got down there, 532 00:28:34.359 --> 00:28:36.359 they wouldn't let me look at it, and I'd already 533 00:28:36.400 --> 00:28:39.160 signed the contract, signed the contract and paid the money. 534 00:28:39.240 --> 00:28:41.440 They wouldn't let me test drive or look at it, 535 00:28:41.640 --> 00:28:43.799 and the marina made me leave with the boat because 536 00:28:43.799 --> 00:28:44.480 I wasn't allowed. 537 00:28:44.680 --> 00:28:48.240 Well, Oscar, Oscar, I know what you're trying to do. 538 00:28:48.599 --> 00:28:51.480 You're trying to build a case that you're a victim 539 00:28:51.519 --> 00:28:56.680 because you were taking advantage of But you you chose 540 00:28:56.799 --> 00:28:59.720 when you got down there, you chose to go through 541 00:28:59.759 --> 00:29:02.720 with the deal. And I don't know why you would 542 00:29:02.720 --> 00:29:07.519 have signed the contract beforehand, not pending an inspection or anything. 543 00:29:07.839 --> 00:29:09.279 I don't know why you did all this. 544 00:29:09.440 --> 00:29:12.519 Now again, Oscar, this is the kind of thing that 545 00:29:12.599 --> 00:29:14.240 when you go on next door. You're going to say 546 00:29:14.240 --> 00:29:17.000 Tom Martinez and AJO, he's a jerk, He's this, and 547 00:29:17.079 --> 00:29:19.160 I don't care, but I have to tell you the truth. 548 00:29:19.480 --> 00:29:22.720 You're the one that made the mistakes. You are now, 549 00:29:22.880 --> 00:29:25.599 did they take advantage of you? Maybe they did, but 550 00:29:25.759 --> 00:29:29.359 you let them. You signed it sight unseen, you did 551 00:29:29.359 --> 00:29:32.759 not make it contingent on an inspection, and you went 552 00:29:32.880 --> 00:29:36.680 down and took delivery without testing it. So you can't 553 00:29:36.799 --> 00:29:38.880 There's a lot of things you may not be able 554 00:29:38.880 --> 00:29:42.680 to undo. Now, having said all of that, let's explore 555 00:29:42.720 --> 00:29:47.519 it and find something that might be able to help 556 00:29:47.559 --> 00:29:50.480 you right after this. Let's do that. Okay, I don't 557 00:29:50.519 --> 00:29:53.119 mind doing that. Let's look and see what. 558 00:29:53.039 --> 00:29:53.599 We can do. 559 00:29:54.039 --> 00:29:58.319 Probdenergy dot com for solar energy. They do commercial and residential, 560 00:29:58.359 --> 00:30:02.880 good honest people from uh from installation to service. That's 561 00:30:03.160 --> 00:30:13.839 probid energy dot com. Go with a sure thing Denver's 562 00:30:13.880 --> 00:30:16.160 Best roofer Excel Roofing dot com. 563 00:30:16.200 --> 00:30:18.200 You don't pay a cent until you're content. 564 00:30:21.599 --> 00:30:24.759 Time for an insurance check up free no obligation comparison 565 00:30:24.920 --> 00:30:28.480 call Compass Insurance paying too much your coverage at dozens 566 00:30:28.480 --> 00:30:31.200 of insurance companies find out now three oh three seven 567 00:30:31.200 --> 00:30:33.559 to seven to one help. You'll think you're his only 568 00:30:33.680 --> 00:30:36.119 customer when you choose Frank durand the real estate man 569 00:30:36.160 --> 00:30:39.640 dot com to list your home with Remax Alliance three 570 00:30:39.640 --> 00:30:45.319 oh three nine two zero sixteen twenty two. 571 00:30:46.319 --> 00:30:47.960 Martino, you're a troubleshooter. 572 00:30:49.039 --> 00:30:51.519 Three O three seven one three talks seven one three 573 00:30:51.599 --> 00:30:58.960 eight two five five. Oscar has an issue here. Let's 574 00:30:59.000 --> 00:31:01.039 try to see if we can help him. Okay, because 575 00:31:01.079 --> 00:31:04.720 I mean, he basically signed a contract site unseen. He 576 00:31:04.799 --> 00:31:08.279 didn't make it contingent on final inspection. He got down there. 577 00:31:08.960 --> 00:31:11.440 Even if he didn't make it contingent on final inspection, 578 00:31:12.039 --> 00:31:14.680 he got down there and didn't inspect it. Now he's 579 00:31:14.759 --> 00:31:18.160 giving all the reasons why he couldn't. Well, that tells 580 00:31:18.200 --> 00:31:22.640 you go away. In my opinion, he had several times 581 00:31:22.880 --> 00:31:23.440 the red. 582 00:31:23.279 --> 00:31:25.599 Flags, but he already gave him the three grand. 583 00:31:26.039 --> 00:31:29.720 Well, that's what I said. A lot of mistakes were made, 584 00:31:30.119 --> 00:31:34.799 But was it their mistake? No, they did everything flawlessly. 585 00:31:35.400 --> 00:31:37.640 They gave him a contract, gave him a boat. Now 586 00:31:37.720 --> 00:31:40.519 he said it was fraud in inducement. That's the most 587 00:31:40.559 --> 00:31:44.000 common claim we get, fraud in the inducement, lying to 588 00:31:44.039 --> 00:31:46.839 get you to sign. Can you prove it? That's what 589 00:31:46.880 --> 00:31:50.599 I want to get at. Can you prove they lied 590 00:31:50.640 --> 00:31:53.240 to you? Now, don't say yes unless you can't. Do 591 00:31:53.319 --> 00:31:56.759 you have texts that say it's in perfect condition, the 592 00:31:56.799 --> 00:32:00.240 engine was just done, or the battery's great, or do 593 00:32:00.519 --> 00:32:02.920 you have anything we can nail them with? 594 00:32:03.920 --> 00:32:04.279 Okay? 595 00:32:04.359 --> 00:32:09.319 So this is what I do have, Okay, is I. 596 00:32:09.240 --> 00:32:11.759 Did make a mistake. And first off, I want to 597 00:32:11.799 --> 00:32:14.119 tell you you're very awesome. You helped eight months ago 598 00:32:14.240 --> 00:32:16.279 my company had got ripped off by the government and 599 00:32:16.279 --> 00:32:20.480 they eventually paid. You're awesome, and I take your your answers. 600 00:32:20.480 --> 00:32:24.640 They're correct. So there's small things that I couldn't Okay. 601 00:32:24.640 --> 00:32:26.920 When I got down there and I wanted to test drive, 602 00:32:27.200 --> 00:32:29.279 they said it leaked to oil and they were allowed 603 00:32:29.319 --> 00:32:31.720 to or they'd get a ticket. I tried, and it 604 00:32:31.759 --> 00:32:34.599 was a red flag. I understand. I spent something like 605 00:32:34.680 --> 00:32:37.559 eight hundred to rent a trailer and drive eight hours 606 00:32:37.559 --> 00:32:40.359 to pick it up, and they said it they had 607 00:32:40.400 --> 00:32:43.279 the paperwork saying that it only had the steal missing 608 00:32:43.400 --> 00:32:44.960 and all these things. 609 00:32:44.640 --> 00:32:46.000 And I made a huge mistake. 610 00:32:46.039 --> 00:32:48.599 Okay. So when I took the boat and I got 611 00:32:48.640 --> 00:32:49.160 back home. 612 00:32:49.039 --> 00:32:50.079 I took it to the mechanic. 613 00:32:50.279 --> 00:32:52.400 There was a hole in the powerhead. The motor was 614 00:32:52.440 --> 00:32:55.319 no good at all. And then when I had reached out, 615 00:32:55.680 --> 00:32:57.759 before I got even a chance to reach out to him, 616 00:32:58.039 --> 00:33:00.240 Adam had texted me and he said, I'm honey and 617 00:33:00.279 --> 00:33:02.160 I don't have any food. Can you send that money? 618 00:33:02.359 --> 00:33:04.720 And I thought that was weird, so I started investigating. 619 00:33:04.920 --> 00:33:09.359 He is a professor at CEU and it's a crazy situation. 620 00:33:09.559 --> 00:33:11.200 Oscar. Here's what I need to know. 621 00:33:12.000 --> 00:33:15.440 Are there any representations they made that you can prove 622 00:33:15.720 --> 00:33:19.079 or he made that you can prove, and then we 623 00:33:19.119 --> 00:33:19.759 can nab him. 624 00:33:20.119 --> 00:33:23.240 And are you sure you're actually dealing hony claims? Are 625 00:33:23.279 --> 00:33:26.319 you sure you're dealing with the actual professor? That whole 626 00:33:26.400 --> 00:33:27.960 story sounds insane. 627 00:33:28.519 --> 00:33:30.440 It is. That's why I'm calling you. 628 00:33:30.480 --> 00:33:33.680 Okay, well, Oscar. Oscar, whether he's a professor or not. 629 00:33:34.319 --> 00:33:36.359 But I know why you're saying that, because you figure 630 00:33:36.400 --> 00:33:38.839 it might be easier to collective if we call him. 631 00:33:38.799 --> 00:33:39.759 Up and he gets scared. 632 00:33:39.880 --> 00:33:43.359 But what I'm saying is he said the professor catched 633 00:33:43.480 --> 00:33:45.960 him afterwards, saying can I get the rest of my money? 634 00:33:46.000 --> 00:33:48.440 I'm starving like he can't buy a sandwich. 635 00:33:48.720 --> 00:33:50.759 Well, and I felt bad for him. 636 00:33:50.920 --> 00:33:53.680 I say, And I doubt it's a professor's all. I'm saying. 637 00:33:53.960 --> 00:33:56.319 It could be humor. I don't know, Oscar. 638 00:33:56.599 --> 00:33:58.519 I'm going to ask this again, because this is the 639 00:33:58.519 --> 00:33:59.440 only thing that counts. 640 00:33:59.559 --> 00:34:00.880 I have proof the ad that. 641 00:34:01.240 --> 00:34:04.200 What do you have? What does the ad say? 642 00:34:05.000 --> 00:34:08.159 It says the motor is good and it needs love? 643 00:34:08.800 --> 00:34:11.039 Okay, hold on, hold on, hold on. 644 00:34:11.880 --> 00:34:14.800 Now, when you got down there though, they told you 645 00:34:15.360 --> 00:34:16.280 it was leaking oil? 646 00:34:16.360 --> 00:34:16.840 Is that right? 647 00:34:17.159 --> 00:34:20.360 The lower unit that's separate than the motor. It's and 648 00:34:20.440 --> 00:34:22.559 I would have the whole new lower unit's like two 649 00:34:22.599 --> 00:34:23.760 grand I would have replaced it. 650 00:34:24.280 --> 00:34:26.119 How much how much do they have of your money 651 00:34:26.199 --> 00:34:26.440 right now? 652 00:34:28.039 --> 00:34:30.639 Nine dollars? 653 00:34:31.079 --> 00:34:33.480 You're in the driver's seat actually, because you're not going 654 00:34:33.559 --> 00:34:34.280 to pay him the rest? 655 00:34:34.280 --> 00:34:35.159 Are you? 656 00:34:35.199 --> 00:34:36.079 No, sir, I'm not. 657 00:34:36.480 --> 00:34:39.920 Okay. If you do, you have the registration, everything's signed 658 00:34:39.960 --> 00:34:41.039 over to you. 659 00:34:41.079 --> 00:34:43.000 No, I do not. They have the title and I 660 00:34:43.079 --> 00:34:44.599 just have a copy of the registration. 661 00:34:44.840 --> 00:34:47.239 You got a problem, then, okay? What I would do 662 00:34:47.400 --> 00:34:49.079 is sue them in small claims court. 663 00:34:49.840 --> 00:34:51.159 But where do you The. 664 00:34:51.119 --> 00:34:53.920 Only problem with that is I signed the contract. I 665 00:34:54.320 --> 00:34:56.840 trusted this guy they were in a resort. They said 666 00:34:56.880 --> 00:34:57.880 it was you. 667 00:34:57.840 --> 00:34:58.920 Signed the contract. 668 00:34:59.000 --> 00:35:02.639 What you keep going off font tangents, You sign the contract. 669 00:35:02.119 --> 00:35:05.199 What and I would pay the other money? 670 00:35:05.519 --> 00:35:05.800 Uh? 671 00:35:05.840 --> 00:35:08.119 And then so if I go to small claim on 672 00:35:08.159 --> 00:35:09.400 the contract, it says. 673 00:35:09.280 --> 00:35:12.599 As is okay, All right, hold on, let's see if 674 00:35:12.599 --> 00:35:16.679 we can brainstorm something and we'll take ron a follow 675 00:35:16.760 --> 00:35:21.119 up from last week on the apartment. Go with a 676 00:35:21.159 --> 00:35:24.599 sure thing Denver's Best roofer Excel Roofing dot com. 677 00:35:24.639 --> 00:35:26.679 You don't pay a cent until you're content. 678 00:35:30.039 --> 00:35:33.599 Time for an insurance checkup free, no obligation comparison call 679 00:35:33.719 --> 00:35:37.039 Compass Insurance paying too much your coverage at dozens of 680 00:35:37.039 --> 00:35:40.000 insurance companies find out now three oh three seven seven 681 00:35:40.000 --> 00:35:42.800 to one help. You'll think you're his only customer when 682 00:35:42.800 --> 00:35:45.280 you choose Frank durand the real estate Man dot com 683 00:35:45.320 --> 00:35:48.400 to list your home with Remax Alliance three oh three 684 00:35:48.519 --> 00:35:50.320 nine two zero sixteen twenty two. 685 00:35:55.719 --> 00:36:04.920 Rit so you don't have come runs just as nass 686 00:36:05.000 --> 00:36:10.239 as we can. Shooter's gonna help coming man. 687 00:36:10.440 --> 00:36:12.599 This is the Troubleshooter Show. 688 00:36:13.239 --> 00:36:19.760 No Tom Martine, Hi Tom Martino, Your trouble Shooter three 689 00:36:19.840 --> 00:36:23.679 oh three seven one three talk seven one, three, eight, two, 690 00:36:23.880 --> 00:36:26.400 five five. What's on your mind today? How do we 691 00:36:26.519 --> 00:36:29.159 help you? All you have to do is call us. 692 00:36:29.079 --> 00:36:30.119 To find out. 693 00:36:30.400 --> 00:36:33.039 We got a terrible situation with a guy that bought 694 00:36:33.079 --> 00:36:36.119 a boat. We're gonna go back to, but I want 695 00:36:36.119 --> 00:36:39.679 to talk to Ron first. We got Bob Logan with 696 00:36:39.760 --> 00:36:43.880 us from plumb Line Services, and they were talking about 697 00:36:44.320 --> 00:36:47.519 as we had a text here Bob from Plumbline Services, plumbing, 698 00:36:47.519 --> 00:36:50.400 heat and cooling, electric and drains. Someone said they had 699 00:36:50.440 --> 00:36:53.360 a boiler in their condo unit. Have you ever seen 700 00:36:53.400 --> 00:36:55.559 condos with individual boilers? 701 00:36:57.599 --> 00:36:59.719 Well, we don't. We don't do commercial properties. 702 00:36:59.719 --> 00:37:01.360 But so you won't. 703 00:37:01.480 --> 00:37:05.239 Yeah, like that a condom uncommon. You won't come to 704 00:37:05.280 --> 00:37:06.480 my condom, not. 705 00:37:06.559 --> 00:37:10.280 If it has well, if it has units above or 706 00:37:10.280 --> 00:37:11.119 below it, we will not. 707 00:37:11.760 --> 00:37:15.280 If it has mechanical room and it was owned by 708 00:37:15.320 --> 00:37:15.760 an owner. 709 00:37:15.920 --> 00:37:17.559 And it's because. 710 00:37:19.519 --> 00:37:23.440 There's within many yeah, within commercial properties, there's you know, 711 00:37:23.559 --> 00:37:26.159 shared line sometimes you go from one unit to another 712 00:37:26.239 --> 00:37:27.559 when you're snaking drain lines. 713 00:37:27.679 --> 00:37:31.119 But even with it has its own mechanical room, let's say, 714 00:37:31.159 --> 00:37:33.039 let's correct, you wouldn't even do that. 715 00:37:33.199 --> 00:37:36.039 No, we used to do that, remember, I mean you 716 00:37:36.119 --> 00:37:36.559 did mine. 717 00:37:36.639 --> 00:37:41.159 Yeah, thirty percent of our business was we decided I 718 00:37:41.199 --> 00:37:42.679 decided five years You're calling. 719 00:37:42.519 --> 00:37:44.320 It commercial though, is what I'm saying. 720 00:37:44.440 --> 00:37:47.800 It's a commercial Consider a commercial, right, Yeah, we five 721 00:37:47.880 --> 00:37:49.280 years ago, I said, you know what, we're going to 722 00:37:49.320 --> 00:37:52.360 be the best residential service provider in the state. And 723 00:37:52.400 --> 00:37:55.119 we're not gonna get into you know, we never know 724 00:37:55.199 --> 00:38:00.760 a new construction. We got out of commercial number one. Yes, 725 00:38:00.960 --> 00:38:02.800 residential service provider in the state. 726 00:38:03.760 --> 00:38:07.800 And so it's hard for people in condos, it really is. 727 00:38:07.920 --> 00:38:11.159 That's another problem is getting I mean you're not the 728 00:38:11.159 --> 00:38:11.679 only one. 729 00:38:12.239 --> 00:38:15.079 Yeah, but but there's there's some good you know, mechanical 730 00:38:15.079 --> 00:38:18.440 companies and plumbers and electricians that the deal in commercial 731 00:38:18.440 --> 00:38:19.880 properties that did a great job. 732 00:38:20.159 --> 00:38:23.159 Now, Ron had a problem last week that was weird. 733 00:38:24.199 --> 00:38:25.559 Mark, This one was so weird. 734 00:38:25.599 --> 00:38:28.519 But his apartment had a leak in the ceiling and 735 00:38:29.360 --> 00:38:31.440 he said, I stopped the leak by turning off my 736 00:38:31.480 --> 00:38:33.880 water heater. And I said, your water heater isn't in 737 00:38:33.960 --> 00:38:37.360 the ceiling, he said, but that's it's used. What threw 738 00:38:37.360 --> 00:38:39.159 me off. He said, it was used for air conditioning. 739 00:38:39.199 --> 00:38:42.159 It's actually was used for heat. So there's a constant 740 00:38:42.199 --> 00:38:45.360 loop going to a boil, not a boiler, a heat 741 00:38:45.400 --> 00:38:48.679 exchanger up on in his ceiling and it goes from 742 00:38:48.679 --> 00:38:50.880 his water heater, so his water heater serves as a 743 00:38:50.920 --> 00:38:53.519 boiler and a water heater, and then it goes to 744 00:38:53.599 --> 00:38:57.079 a unit in his ceiling which is a heat exchanger 745 00:38:57.119 --> 00:39:02.679 which then blows hot air. And then uh, he also 746 00:39:02.760 --> 00:39:07.079 has a c which is separate. So this was weird. 747 00:39:07.239 --> 00:39:09.159 I didn't know why it was leaking. I said, I 748 00:39:09.199 --> 00:39:11.440 need to get somebody out there. So Deputy Bow used 749 00:39:11.480 --> 00:39:14.039 to be in that business, and he went out there 750 00:39:15.000 --> 00:39:17.400 and Ron, you have a follow up. Bo told us 751 00:39:17.480 --> 00:39:21.400 kind of what happened. Go ahead, Bo, Yeah, I mean sorry, Ron, 752 00:39:21.440 --> 00:39:21.800 go ahead? 753 00:39:21.840 --> 00:39:22.039 Ron. 754 00:39:23.480 --> 00:39:25.960 Oh yes, Tom, I appreciate you sending Bow out. 755 00:39:27.920 --> 00:39:28.880 As a Saturday. 756 00:39:28.960 --> 00:39:30.800 That same unit is leaking. 757 00:39:30.639 --> 00:39:36.639 Again, and non't know what's going on. Yeh, leacing again? 758 00:39:37.159 --> 00:39:40.480 Okay, because I think, yeah, Bo, who did you talk 759 00:39:40.559 --> 00:39:40.719 to me? 760 00:39:40.880 --> 00:39:41.039 So? 761 00:39:41.440 --> 00:39:41.639 Ron? 762 00:39:41.760 --> 00:39:45.480 I told you when I came out there last week 763 00:39:45.920 --> 00:39:50.719 that you should probably get Renter's insurance And then I 764 00:39:50.800 --> 00:39:57.559 left your manager, Amy Bush Meeter Bouchard a message. So 765 00:39:57.679 --> 00:40:02.719 they said the cause of the leak was your thermost Dad, 766 00:40:02.800 --> 00:40:07.599 and they were blaming you for it. No, I can 767 00:40:07.679 --> 00:40:09.920 tell you what's that. I knew I thought about this. 768 00:40:10.039 --> 00:40:12.199 I knew this thing would probably leak again. Now they 769 00:40:12.199 --> 00:40:13.239 did replace the heating. 770 00:40:13.360 --> 00:40:15.440 Why did you wait one thing at a time? Why 771 00:40:15.440 --> 00:40:16.719 did you think it would leak again? 772 00:40:17.960 --> 00:40:21.079 I thought it would leak again, Tom, because the it's 773 00:40:21.159 --> 00:40:25.280 the air conditioning coil. The air conditioning coil is right 774 00:40:25.360 --> 00:40:28.239 next to the heating coil, and if there's not enough 775 00:40:28.320 --> 00:40:32.840 refrigerant in the coil, the coil will freeze up. Okay, 776 00:40:33.199 --> 00:40:37.239 so the coil froze. This is why I think happened. 777 00:40:37.320 --> 00:40:40.079 Because Ron kept turning the thermist dad down because it 778 00:40:40.199 --> 00:40:43.800 wasn't cooling enough. So with the unit having lack of 779 00:40:44.239 --> 00:40:46.280 refrigerant charge froze up. 780 00:40:46.360 --> 00:40:49.480 And then the coldness of the of the. 781 00:40:49.360 --> 00:40:53.079 Coil migrated over to the heating coil and froze the 782 00:40:53.119 --> 00:40:55.800 heating coil and it it's like a car radiator. 783 00:40:56.320 --> 00:40:59.039 This is why I think it happened. So I told 784 00:40:59.079 --> 00:40:59.639 him it's. 785 00:40:59.559 --> 00:41:01.079 Not his fault, is it? 786 00:41:01.320 --> 00:41:02.599 Heck, no, it's not his fault. 787 00:41:02.639 --> 00:41:06.039 And I left the message Roy Management Company, they need 788 00:41:06.079 --> 00:41:09.679 to get a competent contractor after to check the refrigerant charge. 789 00:41:10.000 --> 00:41:12.639 That's what's causing the leak on the heating side. It's 790 00:41:12.719 --> 00:41:15.039 kind of strange, but it has nothing to do with 791 00:41:15.039 --> 00:41:17.440 the heating coil. It's the actual freezing up of the 792 00:41:17.480 --> 00:41:18.800 evaporating coil. 793 00:41:21.360 --> 00:41:23.480 The elite so they needed they so. 794 00:41:23.360 --> 00:41:26.159 They spent a lot of money and changed the heating coil, 795 00:41:26.239 --> 00:41:29.559 but they didn't fix the initial problem. The initial problem 796 00:41:29.679 --> 00:41:33.039 is Ron doesn't have enough refrigerant in that apartment, so 797 00:41:33.360 --> 00:41:35.639 the coil that refrigerant side it well. 798 00:41:35.920 --> 00:41:37.679 Is there a way you can tell them that so 799 00:41:37.719 --> 00:41:39.880 they don't start they don't keep bugging him. 800 00:41:40.239 --> 00:41:43.760 Tom, I left the gallon message last week. She didn't call. 801 00:41:44.079 --> 00:41:45.199 I will call again this one. 802 00:41:45.320 --> 00:41:47.000 What's the name of the management company. 803 00:41:48.400 --> 00:41:50.360 It's Mercy Apartments. 804 00:41:50.159 --> 00:41:54.079 It's the apartments called it's called park Side Apartments, but 805 00:41:54.119 --> 00:41:58.079 it's run by Mercy. It's a big Catholic organization for 806 00:41:58.400 --> 00:41:59.599 low income housing. 807 00:42:00.719 --> 00:42:03.559 I can call a manager again during the next break. 808 00:42:04.880 --> 00:42:06.039 Let's do that Ron. 809 00:42:06.199 --> 00:42:09.079 It'll keep leaking and they need to address the issue 810 00:42:09.119 --> 00:42:11.880 with the refrigeration, not with the heating site. 811 00:42:12.360 --> 00:42:14.599 Hey, by the way, Bob Logan with Plumbline wants to 812 00:42:14.639 --> 00:42:18.440 hire you if you SA that's okay. We do have 813 00:42:18.480 --> 00:42:20.960 open and he's just kidding, but he does have openings. 814 00:42:22.039 --> 00:42:25.199 But I don't think you'd like Bo. Bo is too 815 00:42:25.280 --> 00:42:27.320 much of a boss. He owned his own company, so 816 00:42:27.400 --> 00:42:29.800 I don't think he'd be a good fit, right right, Bo? 817 00:42:30.119 --> 00:42:33.639 You know what, Tom, without exaggerating, I bet twenty percent 818 00:42:33.639 --> 00:42:36.559 of the people that work for us as technicians own 819 00:42:36.599 --> 00:42:41.920 the one own company at one time, and they decided, 820 00:42:41.920 --> 00:42:43.800 for one reason or another that they're better off working 821 00:42:43.800 --> 00:42:44.559 for Plumbline. 822 00:42:45.119 --> 00:42:45.320 Yeah. 823 00:42:45.360 --> 00:42:48.199 I know, but Bo's too old anyway, He's an old fart. 824 00:42:48.840 --> 00:42:52.239 We don't discriminate based on age, time and handicapped. 825 00:42:53.960 --> 00:43:00.320 So so Ron, I'm going to call Ron off the air, okay, 826 00:43:00.360 --> 00:43:02.000 and the management company again, we. 827 00:43:02.000 --> 00:43:06.800 Do appreciate it. Thank you very much, Bo, because you 828 00:43:06.880 --> 00:43:10.440 did shed light on that thing. Hey, Bo went before 829 00:43:10.480 --> 00:43:13.800 you got out of the business. Were you a supplier 830 00:43:14.119 --> 00:43:16.000 or were you a contractor? 831 00:43:16.280 --> 00:43:19.760 We did both. My great uncle started a company. 832 00:43:20.320 --> 00:43:22.000 What was the name of it, maybe Bob heard of it. 833 00:43:22.599 --> 00:43:24.159 Federal Heating Incorporated. 834 00:43:24.840 --> 00:43:26.960 Oh yeah, yeah, they've been around forever. 835 00:43:26.800 --> 00:43:27.719 Eighty years. 836 00:43:28.039 --> 00:43:30.880 And then in the eighties then we became more of 837 00:43:30.920 --> 00:43:34.039 a I'm just curious Federal. 838 00:43:35.119 --> 00:43:39.079 I know, I know they're they're good, good heritage. 839 00:43:40.320 --> 00:43:42.880 So anyway, thank you bo for that. We got more 840 00:43:42.920 --> 00:43:43.320 coming up. 841 00:43:43.440 --> 00:43:46.280 Uh and I want to go back to the phones, 842 00:43:46.280 --> 00:43:51.039 but it's just such a pain when this happens. Ron. 843 00:43:51.079 --> 00:43:53.280 We're going to try to make another call and help 844 00:43:53.320 --> 00:43:57.320 you out there. Oscar with the boat now, Oscar, God, 845 00:43:57.360 --> 00:43:59.440 I'm trying to figure out what to do. I don't 846 00:43:59.440 --> 00:44:02.280 know that it's a contract. I don't think it is. 847 00:44:02.440 --> 00:44:06.480 I think it is a little misrepresented. But here's the problem, 848 00:44:06.800 --> 00:44:07.719 and I checked with. 849 00:44:07.679 --> 00:44:09.599 My legal expert here. 850 00:44:09.800 --> 00:44:14.920 The problem is, you had every opportunity not to do 851 00:44:15.000 --> 00:44:19.039 what you did. This is the biggest put the biggest problem. 852 00:44:19.119 --> 00:44:22.639 But but but, but but but right now you are 853 00:44:22.840 --> 00:44:26.679 in the driver's seat. If you did not pay the rest. Now, 854 00:44:26.719 --> 00:44:30.320 this guy might sue you for the rest. But if 855 00:44:30.320 --> 00:44:33.000 you show the ad and just will. 856 00:44:32.760 --> 00:44:33.320 He sue you? 857 00:44:33.440 --> 00:44:33.800 How much? 858 00:44:33.840 --> 00:44:37.320 I totally disagree with you on this, man, I think 859 00:44:37.480 --> 00:44:39.079 I haven't said anything. 860 00:44:39.199 --> 00:44:41.840 I haven't said anything. I told him not to pay, no, 861 00:44:42.079 --> 00:44:45.280 not to pay it. I'm saying, there's no one to sue. 862 00:44:45.320 --> 00:44:47.679 There's no one that's going to sue him. He got 863 00:44:47.719 --> 00:44:51.519 totally well enough, I said, Mark, you're not disagreeing with me. 864 00:44:51.639 --> 00:44:54.559 You're making an observation. There's a difference. I did not 865 00:44:54.800 --> 00:44:57.360 say he was going to be sued. I said they 866 00:44:57.440 --> 00:44:59.840 may sue you for this. I don't know what will happen. 867 00:44:59.880 --> 00:45:02.079 I I really don't know what will happen. But I 868 00:45:02.159 --> 00:45:05.599 certainly wouldn't pay if I felt ripped off. So Mark, 869 00:45:05.679 --> 00:45:09.400 why do you think you were looking during the break? 870 00:45:09.519 --> 00:45:12.519 Why do you think there's no one to come after that? 871 00:45:12.639 --> 00:45:12.800 Right? 872 00:45:12.840 --> 00:45:15.400 First of all, the phone numbers funky. As he gets man, 873 00:45:15.440 --> 00:45:18.320 it rings three times and just goes dead, silence. No 874 00:45:18.360 --> 00:45:21.480 one answers, no voicemail. I have no idea. It's like 875 00:45:21.559 --> 00:45:24.639 some Yahoo or Google number. In fact, it's even worse 876 00:45:24.679 --> 00:45:26.559 than that. I don't know what it is. Then the 877 00:45:26.639 --> 00:45:29.639 second thing is there's no professor at see you with 878 00:45:29.760 --> 00:45:34.400 that name, nobody anywhere period, and a professor is not 879 00:45:34.480 --> 00:45:36.920 going to call him up looking for the last two 880 00:45:36.960 --> 00:45:40.480 thousand dollars, claiming that he's starving and needs a sandwich 881 00:45:40.559 --> 00:45:41.840 or whatever the hell it said. 882 00:45:42.119 --> 00:45:43.559 It makes no sense. 883 00:45:47.039 --> 00:45:50.280 That trust me, And he didn't say he was a professor. 884 00:45:50.559 --> 00:45:53.000 My sister does a lot of research. She spends an 885 00:45:53.039 --> 00:45:55.320 hour the other day researching, and then she came up 886 00:45:55.360 --> 00:45:58.199 with that's what she came up with in her research 887 00:45:58.280 --> 00:46:00.320 she found but she could be wrong. You know, we 888 00:46:00.360 --> 00:46:03.000 could be wrong. We just tried to find. 889 00:46:02.760 --> 00:46:03.480 Who it was. 890 00:46:04.000 --> 00:46:09.400 My point is, you bought it from a ghost. Well 891 00:46:09.480 --> 00:46:13.360 somebody had to turn the keys over to them, and yeah, 892 00:46:13.480 --> 00:46:14.280 it was parked. 893 00:46:14.280 --> 00:46:16.480 It's some place where they rent it or where they 894 00:46:16.599 --> 00:46:18.119 you know, they pay for a slip. 895 00:46:19.159 --> 00:46:21.719 Well, they're trying to They did say they're going to 896 00:46:21.800 --> 00:46:24.360 serve me because I've been on social media and I 897 00:46:24.480 --> 00:46:28.280 put a posts on Facebook platforms down there in the resorts, 898 00:46:28.400 --> 00:46:30.960 and I've explained the whole thing and they're trying to 899 00:46:31.000 --> 00:46:31.639 shut me up. 900 00:46:31.960 --> 00:46:34.559 But who the resort or the mc millan or whatever 901 00:46:34.599 --> 00:46:35.159 his name is. 902 00:46:35.320 --> 00:46:38.119 Yeah, but why don't you just now how much will 903 00:46:38.119 --> 00:46:41.639 it cost you to fix it's unfixable. 904 00:46:41.719 --> 00:46:43.360 You have to buy a new motor and it's seven 905 00:46:43.400 --> 00:46:44.079 thousand dollars. 906 00:46:44.079 --> 00:46:45.559 But who's trying to sue you? 907 00:46:45.639 --> 00:46:46.320 I want to know that. 908 00:46:46.360 --> 00:46:48.039 Who's threatening you. 909 00:46:48.119 --> 00:46:53.480 Gretchen, Gretchen McKittrick. She's on Facebook and they she sends 910 00:46:53.480 --> 00:46:56.480 me messages. They said they're going to get me arrested 911 00:46:56.559 --> 00:46:58.599 and they're going to call the police because I keep 912 00:46:58.840 --> 00:47:02.320 voicing the truth and I keep posting things on Facebook, 913 00:47:02.360 --> 00:47:05.679 explaining the story, showing their ad, showing everything that I 914 00:47:05.719 --> 00:47:08.360 can down there in the Keys. And so today they 915 00:47:08.400 --> 00:47:09.800 sent me a letter and they say we need to 916 00:47:09.840 --> 00:47:12.199 serve you today. I said, well, my ID has my 917 00:47:12.360 --> 00:47:15.320 dress and I'll be in Keys protesting in front of 918 00:47:15.320 --> 00:47:17.679 the marina that sold me this scam. 919 00:47:18.320 --> 00:47:21.719 By the way, we are live. We are live on 920 00:47:21.800 --> 00:47:24.840 YouTube through my MacBook. It was a pain in the 921 00:47:24.880 --> 00:47:29.159 ass brain damage. But see what you think, Mark, I mean, 922 00:47:29.199 --> 00:47:31.880 we can't put up all our stuff like we normally do, 923 00:47:32.000 --> 00:47:35.159 but we're live. So if you go to YouTube, I 924 00:47:35.199 --> 00:47:37.760 think we're live. I mean it says we're live, and 925 00:47:37.840 --> 00:47:43.199 I see Bob's a good looking fit. I see them 926 00:47:43.239 --> 00:47:43.599 right there. 927 00:47:43.639 --> 00:47:45.559 So I'm talking about my gray hair. 928 00:47:45.599 --> 00:47:47.039 We're going to turn on our lights. 929 00:47:47.440 --> 00:47:48.800 Yeah, welcome to our family. 930 00:47:49.360 --> 00:47:50.480 Are we live? Mark? 931 00:47:50.679 --> 00:47:52.320 That's how you know you're at home? 932 00:47:52.719 --> 00:47:54.360 Would you verify we're live or not? 933 00:47:54.639 --> 00:47:56.840 Bro, You're only loved by people who make fun of you. 934 00:47:56.920 --> 00:47:59.880 Anyway, I want to get on the chat and say, yo, moron, 935 00:48:00.480 --> 00:48:04.880 So morons trying to get on good? I am live, 936 00:48:05.320 --> 00:48:08.519 all right, let me switch my channel to me so 937 00:48:08.599 --> 00:48:09.480 I can I can be. 938 00:48:09.559 --> 00:48:12.360 Looking at you and Logan he looks like those talk 939 00:48:12.400 --> 00:48:15.920 shows and you should be like a homeless guest. 940 00:48:18.400 --> 00:48:21.840 What I look pretty damn good today. I got my 941 00:48:21.960 --> 00:48:25.800 red shirt on. I don't even know, man, what you're saying. 942 00:48:27.679 --> 00:48:28.000 What's that? 943 00:48:29.639 --> 00:48:33.039 I appreciate you, doc, I said at Logan, he looks 944 00:48:33.079 --> 00:48:34.519 like you know laments. 945 00:48:36.039 --> 00:48:39.840 Okay, well here I am, morons, I'm here. You know 946 00:48:39.920 --> 00:48:42.079 what Mark I wanted? The reason I wanted to go live, 947 00:48:42.159 --> 00:48:43.159 I want to. I don't. 948 00:48:43.199 --> 00:48:45.000 I don't even know how to show this media. 949 00:48:45.039 --> 00:48:47.559 Now I don't have to do anything, but in any case, 950 00:48:47.639 --> 00:48:51.360 I took one of our YouTube morons as promised, on 951 00:48:51.480 --> 00:48:56.760 an adventure yesterday. We'll talk about that and now let's 952 00:48:56.760 --> 00:48:58.480 see what else we're gonna do. Oh, we're gonna have 953 00:48:58.760 --> 00:49:01.599 see what BO can find out from that apartment complex. 954 00:49:02.039 --> 00:49:09.679 And we got more coming up right after this. Go 955 00:49:09.800 --> 00:49:13.559 with a sure thing Denver's Best roofer Excel roofing dot com. 956 00:49:13.599 --> 00:49:16.840 You don't pay a cent until you're content than. 957 00:49:18.960 --> 00:49:22.519 Time for an insurance checkup free no obligation comparison call 958 00:49:22.639 --> 00:49:25.960 Compass Insurance paying too much your coverage at dozens of 959 00:49:25.960 --> 00:49:28.639 insurance companies find out now three O three seven to 960 00:49:28.719 --> 00:49:31.519 seven to one help. You'll think you're his only customer 961 00:49:31.559 --> 00:49:33.800 when you choose Frank durand the real estate man dot 962 00:49:33.840 --> 00:49:37.320 Com to list your home with Remax Alliance three three 963 00:49:37.440 --> 00:49:46.880 nine two zero sixteen twenty two. Hi Tom Martino, your 964 00:49:47.039 --> 00:49:48.880 troubleshooter finally up on YouTube. 965 00:49:48.920 --> 00:49:50.480 Now we're not on our normal stream. 966 00:49:50.519 --> 00:49:53.519 I had to do it for my laptop, and I 967 00:49:53.639 --> 00:49:56.760 wonder how I can. 968 00:49:58.280 --> 00:50:00.960 How can I show up video on here? 969 00:50:01.039 --> 00:50:01.239 Mark? 970 00:50:01.320 --> 00:50:02.760 Do you know I don't even know how to do. 971 00:50:02.960 --> 00:50:06.159 I don't even like Max. I have no idea, sir, okay, 972 00:50:06.679 --> 00:50:07.480 but it's working. 973 00:50:07.719 --> 00:50:10.079 And Mike the YouTube war ons, as much as they 974 00:50:10.159 --> 00:50:12.119 like giving me crap, they're gonna tell you right now, 975 00:50:12.400 --> 00:50:15.639 this is the and I mean the sharpest picture we 976 00:50:15.719 --> 00:50:19.280 ever had. You can see everything, my muscle definition, everything, 977 00:50:20.119 --> 00:50:26.519 my vascularity. I'm just kidding guys. For her vagina oscar 978 00:50:27.199 --> 00:50:31.480 oscar oscar Oscar. Mark doesn't think anyone's gonna come at 979 00:50:31.480 --> 00:50:34.159 to you. He thinks that's a big fraud. From the beginning, I. 980 00:50:34.559 --> 00:50:36.079 Think the guy swindled you. 981 00:50:36.199 --> 00:50:38.960 Man took three grand in cash for a you in Florida, 982 00:50:39.559 --> 00:50:42.360 and I don't know if he lives in Colorado or not. 983 00:50:42.480 --> 00:50:44.800 He might, but I doubt he's gonna sue you, But 984 00:50:44.840 --> 00:50:46.000 who knows. 985 00:50:46.559 --> 00:50:49.639 Yeah, I'm gonna go down to the resort. We made signs. 986 00:50:49.800 --> 00:50:51.000 I'm gonna protest there. 987 00:50:50.880 --> 00:50:53.159 For three d But Oscar, I got to ask you something. 988 00:50:53.280 --> 00:50:56.400 I don't understand why you keep saying that. What does 989 00:50:56.480 --> 00:51:00.079 the resort have to do with any of this? 990 00:51:00.639 --> 00:51:02.679 They're the ones that wouldn't let me. They wouldn't give 991 00:51:02.679 --> 00:51:03.760 me five minutes. 992 00:51:03.719 --> 00:51:07.960 Because your boat's leaking oil. They won't allow it in 993 00:51:08.039 --> 00:51:08.599 the water. 994 00:51:08.800 --> 00:51:11.039 No, they wouldn't even let me be there. They needed 995 00:51:11.079 --> 00:51:13.159 me out of there. What I wasn't allowed to do 996 00:51:13.199 --> 00:51:15.599 the deal correctly. They kept trying to get me to 997 00:51:15.639 --> 00:51:16.960 get out of there. I only what there. 998 00:51:17.039 --> 00:51:19.719 Maybe I just don't know what the resort has to 999 00:51:19.760 --> 00:51:22.760 do with it. Yeah, but I don't think. In other words, 1000 00:51:22.760 --> 00:51:24.039 why do you keep bringing that up? 1001 00:51:24.079 --> 00:51:25.400 By the way, I'm curious. 1002 00:51:26.119 --> 00:51:30.199 In my opinion, the deal was done on their property, 1003 00:51:30.280 --> 00:51:33.119 and it is a scam that the motor it doesn't work. 1004 00:51:33.199 --> 00:51:36.440 It's just a huge scam. So how is it not there? 1005 00:51:36.599 --> 00:51:41.480 Partially their responsibility. They facilitated the everything about it. It 1006 00:51:41.679 --> 00:51:43.679 kind of helped them scam me by getting me off 1007 00:51:43.719 --> 00:51:46.079 the property where I wasn't allowed to do anything. 1008 00:51:46.760 --> 00:51:47.480 Man, they didn't. 1009 00:51:47.559 --> 00:51:50.079 Now, I'm sorry, you're that stretching at Oscar. 1010 00:51:50.679 --> 00:51:51.920 I'm allowed Oscar opinion. 1011 00:51:52.480 --> 00:51:55.000 Yeah, yeah, it's just stretching it though. It's not going 1012 00:51:55.039 --> 00:51:56.960 to help you legally or anything, I don't think. 1013 00:51:57.000 --> 00:51:59.719 But obequally, I don't have any legs to stand on. 1014 00:51:59.800 --> 00:52:01.719 I'm well, I don't know that. I'm not giving you. 1015 00:52:01.800 --> 00:52:03.280 I want you to be I want to be very 1016 00:52:03.280 --> 00:52:05.559 clear here. I haven't looked at anything. I'm not giving 1017 00:52:05.559 --> 00:52:07.800 you any legal advice. I have no idea what's going 1018 00:52:07.840 --> 00:52:11.039 on with this transaction. If it was me, I wouldn't 1019 00:52:11.079 --> 00:52:13.400 pay the rest and I would use And how much 1020 00:52:13.480 --> 00:52:16.400 is it going to? Like? How much you were going 1021 00:52:16.480 --> 00:52:17.519 to pay? How much? Total? 1022 00:52:18.599 --> 00:52:22.559 Five thousand dollars and you pay two so far three? 1023 00:52:24.440 --> 00:52:28.679 So for the extra two that's owed? Could you could 1024 00:52:28.719 --> 00:52:30.519 you get in motor or fix that one? 1025 00:52:31.480 --> 00:52:34.280 No, there's no repairing it. It's got a hole in 1026 00:52:34.320 --> 00:52:34.920 the power here. 1027 00:52:35.000 --> 00:52:39.559 How much? How much is the motor seven thousand? 1028 00:52:39.559 --> 00:52:41.960 It's brand new, it's nine, but it's a twenty eighteen. 1029 00:52:42.320 --> 00:52:43.920 That's what I bought the whole boat for. 1030 00:52:44.079 --> 00:52:44.599 Is the motor? 1031 00:52:44.679 --> 00:52:46.920 So can you. 1032 00:52:47.880 --> 00:52:49.800 Are you ever going to go back down to Florida? 1033 00:52:49.880 --> 00:52:52.440 Maybe you consume is Mark? Could he assume him here 1034 00:52:52.519 --> 00:52:54.360 if he lives here? Does this guy live here? 1035 00:52:54.480 --> 00:52:56.639 I don't think he knows who to sue. 1036 00:52:58.000 --> 00:52:58.599 Well? 1037 00:52:58.639 --> 00:53:00.679 Who signed the bill of sale? Oscar? 1038 00:53:00.920 --> 00:53:02.800 Who signed the contract? 1039 00:53:03.880 --> 00:53:06.320 Me and the guy, Adam Neil McKittrick. 1040 00:53:07.239 --> 00:53:11.119 McKittrick. Do you have a phone number for McKittrick? 1041 00:53:11.599 --> 00:53:12.519 I did. 1042 00:53:12.599 --> 00:53:15.199 I provided it, but he doesn't ever answer. My sister 1043 00:53:15.239 --> 00:53:16.360 tried to rest numbers. 1044 00:53:16.400 --> 00:53:18.679 We've all tried it to numbers. No good. 1045 00:53:21.119 --> 00:53:23.119 Man, Holy crap. 1046 00:53:25.079 --> 00:53:26.840 Can't even afford a sandwich. How's he going to afford 1047 00:53:26.880 --> 00:53:27.360 his phone bill? 1048 00:53:27.599 --> 00:53:30.159 That's what I'm saying. The whole thing, the whole thing 1049 00:53:30.239 --> 00:53:31.199 makes zero sense. 1050 00:53:32.440 --> 00:53:32.920 It doesn't. 1051 00:53:32.920 --> 00:53:35.400 That's why it doesn't make sense to me either. And 1052 00:53:35.400 --> 00:53:39.119 that's why the wife I've been communicating with her on 1053 00:53:39.239 --> 00:53:41.840 Facebook and I've just been letting her know. 1054 00:53:41.760 --> 00:53:43.679 That you're so screwed. Either way. 1055 00:53:43.760 --> 00:53:46.159 One, if the guy is real and sues you, you're 1056 00:53:46.199 --> 00:53:46.840 gonna lose. 1057 00:53:47.199 --> 00:53:47.840 I gotta get this. 1058 00:53:48.039 --> 00:53:50.480 He probably doesn't care. You're never gonna get your three 1059 00:53:50.559 --> 00:53:51.320 thousand back. 1060 00:53:51.519 --> 00:53:54.559 So basically, can you get your two hold on? And 1061 00:53:54.599 --> 00:53:57.840 I'm asking this now, can you sell anything you have 1062 00:53:58.599 --> 00:54:01.440 for a total of two grand? That stuff. 1063 00:54:02.760 --> 00:54:03.599 On the boat? 1064 00:54:03.679 --> 00:54:06.880 You mean with the boater, what do you mean? Yeah, yeah, 1065 00:54:07.119 --> 00:54:09.159 I don't think so. I think right now the value 1066 00:54:09.239 --> 00:54:12.079 is seven hundred dollars is what they valued it at. 1067 00:54:13.000 --> 00:54:15.280 Oh, you're just is that with or without title? 1068 00:54:16.039 --> 00:54:19.480 The guy at the mechanic shop offered two hundred for 1069 00:54:19.599 --> 00:54:23.000 the motor and another guy offered seven hundred for the 1070 00:54:23.000 --> 00:54:25.599 rest of the pontoon. Because it's from nineteen ninety eight, 1071 00:54:25.920 --> 00:54:28.119 the only thing that was worth any money was the motor. 1072 00:54:28.559 --> 00:54:31.159 And when we did get it here, the lower unit 1073 00:54:31.280 --> 00:54:33.480 was leaking, but the motor was no good. The top 1074 00:54:33.519 --> 00:54:36.079 part was garbage. And that was what I spent most 1075 00:54:36.079 --> 00:54:38.199 of the money. I just needed the motor to be 1076 00:54:38.280 --> 00:54:41.400 anywhere good or even repairable. It was supposed to be good, 1077 00:54:41.440 --> 00:54:43.079 and it was, you know, supposed to be great. But 1078 00:54:43.119 --> 00:54:45.480 I made a mistake. And I just called you to 1079 00:54:45.599 --> 00:54:48.639 maybe see if there's any other recourse. But you know, 1080 00:54:48.760 --> 00:54:51.960 I made the mistake. I take full responsibility, and you know, 1081 00:54:52.280 --> 00:54:53.519 I guess I've learned a lesson. 1082 00:54:53.840 --> 00:54:54.480 But you can't. 1083 00:54:54.519 --> 00:54:56.679 You can't even get a hold of the guy that's 1084 00:54:56.719 --> 00:54:57.920 the biggest problem. 1085 00:54:58.599 --> 00:55:01.480 Well, he'll he'll answer my phone call, but he won't. 1086 00:55:01.639 --> 00:55:04.480 He won't return my He's returned my sister's text saying 1087 00:55:04.639 --> 00:55:06.679 who is this and then she says, we're trying to 1088 00:55:06.679 --> 00:55:11.239 resolve the pontoons this situation, and he won't communicate. He wan't. 1089 00:55:11.960 --> 00:55:13.320 There's no he don't want to. 1090 00:55:13.480 --> 00:55:16.280 That's why it's such a scam too. Most real people, 1091 00:55:16.599 --> 00:55:18.480 when I didn't even put it in the water, drive 1092 00:55:18.519 --> 00:55:20.440 it nothing. I took it right to get inspected. 1093 00:55:20.639 --> 00:55:21.480 Most people, real. 1094 00:55:21.360 --> 00:55:23.159 People, when you show them the paperwork saying. 1095 00:55:23.000 --> 00:55:25.400 Hey, we got this from you. It's complete garbage. Are 1096 00:55:25.400 --> 00:55:27.760 you willing to do anything? Most people will do something. 1097 00:55:28.039 --> 00:55:30.679 These people won't do anything, and that's that's why it's 1098 00:55:30.679 --> 00:55:34.000 a scam. And that's why I kind of I believed 1099 00:55:34.119 --> 00:55:36.639 that place, that the resort place is a very very 1100 00:55:37.159 --> 00:55:41.599 expensive locked everything real nice thought, and he said it 1101 00:55:41.639 --> 00:55:43.880 has been mating this regularly. I checked the oil. It 1102 00:55:43.960 --> 00:55:47.119 seem clean. There's you know, I got screwed. I just 1103 00:55:47.840 --> 00:55:49.519 I don't know what else to do. When I go 1104 00:55:49.599 --> 00:55:52.079 down there and protest, and what it will do is 1105 00:55:52.079 --> 00:55:54.519 it will show everybody in the area what kind of 1106 00:55:54.920 --> 00:55:57.199 you know people these are that's all I can do. 1107 00:55:57.760 --> 00:56:00.559 There's no other recourse. So that's what That's what I'm 1108 00:56:00.559 --> 00:56:02.639 gonna plan to do, is go down there with signs 1109 00:56:02.800 --> 00:56:05.119 bro test the resort from outside. I already talked to 1110 00:56:05.159 --> 00:56:05.960 the coffee. 1111 00:56:05.960 --> 00:56:08.719 Were not the resort's fault. 1112 00:56:09.159 --> 00:56:11.719 It's I've got their name on it. I'm gonna be 1113 00:56:11.760 --> 00:56:14.960 That's where they live is inside a condominium gated resort. 1114 00:56:15.239 --> 00:56:17.360 So I'm going to stand outside with their name on 1115 00:56:17.400 --> 00:56:19.440 a board saying that they ripped me off. 1116 00:56:19.679 --> 00:56:21.719 Oh you mean that the people ripped you off? 1117 00:56:21.840 --> 00:56:22.079 Yeah? 1118 00:56:22.280 --> 00:56:22.880 Yeah, gotcha. 1119 00:56:23.000 --> 00:56:23.840 Yeah. 1120 00:56:23.960 --> 00:56:30.840 Okay, Well listen, I think that I can't argue with you. Okay, 1121 00:56:30.920 --> 00:56:33.679 I'd be pissed off too, I would sorry. Three oh 1122 00:56:33.719 --> 00:56:36.039 three seven to one three talks seven one three eight 1123 00:56:36.039 --> 00:56:38.679 two five five. Bob, I'm getting a lot of texts. 1124 00:56:38.679 --> 00:56:40.679 I got to get to some of them. Here. Do 1125 00:56:40.760 --> 00:56:43.159 you do heat pumps? And do you recommend them? And 1126 00:56:43.199 --> 00:56:44.840 when do you not recommend him? This guy is a 1127 00:56:44.840 --> 00:56:47.320 solar system being installed. He wants to take advantage of 1128 00:56:47.360 --> 00:56:50.559 as much electricity. What do you recommend, Bob Logan? Let 1129 00:56:50.559 --> 00:56:52.400 me get to a two shot here, even though it's. 1130 00:56:52.239 --> 00:56:53.199 Gonna take tom. 1131 00:56:53.239 --> 00:56:57.000 What's that we have Gretchen, the person who sold the 1132 00:56:57.000 --> 00:56:57.840 boat on the line. 1133 00:56:58.079 --> 00:56:59.760 Okay, let me take a break down and give her. 1134 00:57:00.079 --> 00:57:01.679 Can I give her a lot of Can I give 1135 00:57:01.679 --> 00:57:05.679 her good time? Gretchen? Please hold because I don't want to. 1136 00:57:05.960 --> 00:57:08.760 I'm just about ready to take a break. But real quick, 1137 00:57:08.800 --> 00:57:11.880 Bob on the solar, what do you guys recommend you 1138 00:57:11.920 --> 00:57:13.639 have electric furnaces heat pumps? 1139 00:57:13.639 --> 00:57:13.679 What? 1140 00:57:13.840 --> 00:57:15.320 Yeah, we saw a ton of heat pumps. 1141 00:57:15.320 --> 00:57:18.639 In fact, that's that's the direction government regulations are going. 1142 00:57:19.239 --> 00:57:22.239 And and they're they're great products. They're not for everybody, 1143 00:57:22.280 --> 00:57:23.679 but especially. 1144 00:57:23.800 --> 00:57:27.119 Now how far? How far will they go down? And cold? 1145 00:57:27.880 --> 00:57:28.000 Like? 1146 00:57:28.119 --> 00:57:30.719 How how you know? I was told you can't, you 1147 00:57:30.760 --> 00:57:34.800 can't use that's that's that's an old technology, first generational techication. 1148 00:57:34.960 --> 00:57:37.079 So that's that was old school stuff. You could only 1149 00:57:37.119 --> 00:57:38.119 do forty degrees. 1150 00:57:38.800 --> 00:57:40.559 Oh yeah, yeah, Now now. 1151 00:57:40.519 --> 00:57:42.840 It can be a regular heater. Yes, So if you 1152 00:57:42.840 --> 00:57:46.400 have solar, why wouldn't you do that would be paid? 1153 00:57:46.480 --> 00:57:48.639 Yeah, with solar. With solar, it's a great option. 1154 00:57:48.840 --> 00:57:53.159 Especially but even without solar, there there are a lot 1155 00:57:53.159 --> 00:57:54.400 of situations where it makes sense. 1156 00:57:54.400 --> 00:57:56.199 And I want to talk about that. This is where 1157 00:57:56.760 --> 00:57:59.960 government's uh shouldn't go. This direction, so. 1158 00:58:00.400 --> 00:58:02.880 And you're getting okay. I want to talk about the brands, 1159 00:58:02.880 --> 00:58:04.599 and we have more coming up. I'm going to go 1160 00:58:04.679 --> 00:58:11.880 right to Gretchen rep after this go with a sure 1161 00:58:12.000 --> 00:58:15.119 thing Denver's Best roofer Excel Roofing dot com. 1162 00:58:15.159 --> 00:58:17.159 You don't pay a cent until you're content. 1163 00:58:20.559 --> 00:58:23.719 Time for an insurance check up free no obligation comparison 1164 00:58:23.840 --> 00:58:27.440 call Compass Insurance paying too much your coverage at dozens 1165 00:58:27.440 --> 00:58:30.159 of insurance companies find out now three oh three seven 1166 00:58:30.159 --> 00:58:32.519 to seven to one help. You'll think you're his only 1167 00:58:32.599 --> 00:58:35.079 customer when you choose Frank durand the real estate Man 1168 00:58:35.119 --> 00:58:38.599 dot com to list your home with Remax Alliance three 1169 00:58:38.599 --> 00:58:54.960 oh three nine two zero sixteen twenty two. Hi Tom Martino, 1170 00:58:55.880 --> 00:59:00.559 your troubleshooter three O three seven one three talk three 1171 00:59:00.719 --> 00:59:06.239 h three seven one three eight two five five. Let's 1172 00:59:06.679 --> 00:59:09.840 keep going here and try to do everything we can 1173 00:59:09.960 --> 00:59:13.480 to help you. And Bob Logan is with us. I 1174 00:59:13.519 --> 00:59:17.000 want to go though to Gretchen. Gretchen said she sold 1175 00:59:17.000 --> 00:59:18.800 the boat. Now, I don't know how Gretchen found out 1176 00:59:18.840 --> 00:59:23.840 about this at all, by the way, because her the 1177 00:59:23.920 --> 00:59:27.480 person told with the person who we were told sold 1178 00:59:27.519 --> 00:59:31.199 the boat was not named Gretchen. Are you there, Gretchen first, 1179 00:59:31.199 --> 00:59:35.039 Gretchen alone? I don't now, Gretchen. Were yes, were you 1180 00:59:35.239 --> 00:59:36.159 listening to this? 1181 00:59:37.199 --> 00:59:39.480 Yeah, I'm the wife of Adam McKittrick. 1182 00:59:40.320 --> 00:59:42.159 Is Adam a professor by the way. 1183 00:59:42.719 --> 00:59:43.559 No, huh huh. 1184 00:59:43.800 --> 00:59:45.920 We live in Colorado seven months of the year. We 1185 00:59:45.960 --> 00:59:48.039 live in the Keys seven months of the year. 1186 00:59:48.719 --> 00:59:54.280 That's fun, that's fun. So did you guys know this 1187 00:59:54.400 --> 00:59:56.039 boat motor had a hole in it? 1188 00:59:56.079 --> 00:59:56.519 Gretchen? 1189 00:59:57.159 --> 00:59:58.119 Yeah, and so did he. 1190 00:59:58.880 --> 01:00:02.239 It leaked, was leaking when we showed him the boat 1191 01:00:03.239 --> 01:00:05.599 and why we couldn't We couldn't start. 1192 01:00:05.280 --> 01:00:06.440 The motor in the marina. 1193 01:00:06.519 --> 01:00:07.679 We showed him where the leak was. 1194 01:00:07.719 --> 01:00:09.519 We showed him the paperwork of a Bucani. 1195 01:00:09.639 --> 01:00:11.760 But did you know it was a hole or did 1196 01:00:11.800 --> 01:00:13.119 you know the engine was shot? 1197 01:00:13.480 --> 01:00:14.199 It was a hole. 1198 01:00:15.639 --> 01:00:17.679 A mechanic never told us it was a hole. 1199 01:00:18.119 --> 01:00:19.119 They just said that. 1200 01:00:19.039 --> 01:00:22.360 It needed new seals, which we texted we have. 1201 01:00:22.400 --> 01:00:26.519 Texts to this Oscar guy and told him that it 1202 01:00:26.519 --> 01:00:27.719 will need a seal job. 1203 01:00:28.440 --> 01:00:29.760 And the reprise. 1204 01:00:29.440 --> 01:00:30.639 Reflected all of that. 1205 01:00:30.719 --> 01:00:32.920 I mean, we sold it for a We lifted it 1206 01:00:32.960 --> 01:00:33.800 for sixty five. 1207 01:00:33.920 --> 01:00:35.679 We gave it to him for five He said he 1208 01:00:35.679 --> 01:00:40.880 could give us half down now and half later, and. 1209 01:00:40.639 --> 01:00:41.880 We let him drive it away. 1210 01:00:41.920 --> 01:00:43.000 He brought this the one. 1211 01:00:42.800 --> 01:00:46.280 Thing, the one reason I believe you as far as 1212 01:00:46.360 --> 01:00:48.719 you didn't know the extent of damage. Do you know 1213 01:00:48.760 --> 01:00:52.920 why I believe you. There's a reason, because you were 1214 01:00:52.920 --> 01:00:58.280 willing to take half down now. Anyone who knew that 1215 01:00:58.360 --> 01:01:02.199 they had a major engine problem would have never agreed 1216 01:01:02.199 --> 01:01:06.280 to finance it because they would have anticipated not being paid. 1217 01:01:06.639 --> 01:01:10.360 That's the one reason I find some credibility here. 1218 01:01:11.599 --> 01:01:12.000 We didn't. 1219 01:01:12.000 --> 01:01:13.119 We weren't trying to stay them. 1220 01:01:14.159 --> 01:01:16.119 Yeah, we never owned the boat either, and we had 1221 01:01:16.280 --> 01:01:19.280 just bought it maybe six months before that. 1222 01:01:19.480 --> 01:01:21.719 Why does he think you're Why did he Why did 1223 01:01:21.760 --> 01:01:23.199 he think you're a professor? 1224 01:01:24.599 --> 01:01:25.559 I don't know. 1225 01:01:27.159 --> 01:01:28.800 I want to bring up Oscar. I want to keep 1226 01:01:28.840 --> 01:01:32.159 it civil, Oscar. Let's be fair here. Let's talk about this. 1227 01:01:32.559 --> 01:01:34.679 Can you give me just one second to explain the 1228 01:01:34.719 --> 01:01:37.239 most there's a motor that is on the top, and 1229 01:01:37.239 --> 01:01:40.159 then there's a lower unit, the lower unit separate from 1230 01:01:40.159 --> 01:01:42.480 the motor. The hole in the lower unit was the 1231 01:01:42.559 --> 01:01:46.000 leak she was talking about. Yes, I understood that maximum 1232 01:01:46.000 --> 01:01:48.840 costs could be newer lower unit two grand whatever the 1233 01:01:48.880 --> 01:01:51.639 motor is, the thing that has a hole in it. Also, 1234 01:01:52.039 --> 01:01:54.440 the motor is no good on the very top of it. 1235 01:01:54.840 --> 01:01:56.199 So there and they had to make But. 1236 01:01:56.639 --> 01:02:01.159 Do you agree, Oscar? Do you agree that they probably 1237 01:02:01.320 --> 01:02:02.679 did not know that. 1238 01:02:03.639 --> 01:02:05.440 If they can afford to live in the keys, why 1239 01:02:05.440 --> 01:02:07.480 are they texting me saying they're hungry and all these 1240 01:02:07.519 --> 01:02:09.039 weird things to pay so I. 1241 01:02:08.960 --> 01:02:10.599 Can pay with Oscar? Can you ask me? 1242 01:02:10.639 --> 01:02:10.679 No? 1243 01:02:10.800 --> 01:02:13.039 No, no, seriously, one thing at a time though, And 1244 01:02:13.159 --> 01:02:14.920 I'm not Oscar. I don't want to give you a 1245 01:02:14.920 --> 01:02:17.079 hard time. You called us for help. I'm trying to 1246 01:02:17.079 --> 01:02:19.400 get to the bottom of it. But doesn't it seem 1247 01:02:19.480 --> 01:02:23.800 logical if they took fifty percent down and they expected 1248 01:02:23.800 --> 01:02:26.599 you to pay fifty percent that they would have been 1249 01:02:26.679 --> 01:02:29.360 crazy to do that if they knew the engine was bad. 1250 01:02:30.239 --> 01:02:33.920 That was That's what it would seem. Yes, But before 1251 01:02:33.960 --> 01:02:36.119 the mechanic could look at it, I kept getting these 1252 01:02:36.159 --> 01:02:39.519 weird pressuring texts and I called at him and I said, listen, 1253 01:02:39.719 --> 01:02:41.559 I need him to look at the motor to make 1254 01:02:41.599 --> 01:02:44.760 sure before I send the last two grand. And he 1255 01:02:44.920 --> 01:02:47.719 was very upset about that, and they wanted me to 1256 01:02:47.760 --> 01:02:49.840 send it right away. And when the mechanic. 1257 01:02:49.960 --> 01:02:52.519 Go no, no, the thing is only worn. 1258 01:02:53.280 --> 01:02:55.679 Hold on, go ahead, go ahead, Gretchen. 1259 01:02:55.719 --> 01:02:58.800 What were you going to say? Let Gretchen respond to that? 1260 01:02:58.960 --> 01:03:02.320 Rectoring him he started pressuring him was because he had 1261 01:03:02.480 --> 01:03:05.400 we bought He bought the boat on July twenty first. 1262 01:03:06.079 --> 01:03:08.679 He was going to give us the money thirty days later. 1263 01:03:08.800 --> 01:03:12.360 We started pressuring him probably the last week of August, 1264 01:03:12.480 --> 01:03:15.519 first week this last week. That's why this has all 1265 01:03:15.559 --> 01:03:18.079 started to come up. I don't think he had the 1266 01:03:18.119 --> 01:03:21.119 boat looked at within that thirty days, which he's probably. 1267 01:03:21.559 --> 01:03:23.199 I mean, he had more than enough time. 1268 01:03:24.199 --> 01:03:26.039 But he's still tied in the contract, and it's a 1269 01:03:26.039 --> 01:03:29.559 bill of fiale. And we've already we've already filed in 1270 01:03:29.639 --> 01:03:34.000 small claims court and we have we're going to restraining 1271 01:03:34.280 --> 01:03:37.400 order down there at the outdoor resorts. He's not supposed 1272 01:03:37.440 --> 01:03:41.039 to show up because he threatened them this morning and 1273 01:03:41.039 --> 01:03:43.280 said he's just going to drop the boat off in 1274 01:03:43.320 --> 01:03:44.239 front of their resort. 1275 01:03:44.320 --> 01:03:45.000 We did not. 1276 01:03:45.239 --> 01:03:48.320 Right now, I did not. I called them talk to 1277 01:03:48.360 --> 01:03:50.239 the manager, thank you very much. He said I could 1278 01:03:50.239 --> 01:03:52.400 stand out for Rochest you guys. 1279 01:03:53.519 --> 01:03:55.599 Yeah, But here's what I want to understand. I want 1280 01:03:55.599 --> 01:04:02.760 to understand this. Guys, Gretchen and Adam, you really truly 1281 01:04:02.920 --> 01:04:05.519 did not know you had an engine problem? 1282 01:04:05.719 --> 01:04:09.239 No, let me say this, No, no, let him finish. 1283 01:04:09.280 --> 01:04:11.320 Go ahead, Adam, go ahead, go ahead. 1284 01:04:11.360 --> 01:04:13.679 That boat for that for that price, with no motor, 1285 01:04:13.960 --> 01:04:16.159 the boat was worth five grand. Do you understand? 1286 01:04:18.480 --> 01:04:20.199 It's a pontoon boats. 1287 01:04:21.559 --> 01:04:26.039 And material on the seats, and it ran us with 1288 01:04:26.159 --> 01:04:27.000 no problems. 1289 01:04:28.159 --> 01:04:31.679 So but you but but okay, so you're saying, no 1290 01:04:31.719 --> 01:04:34.960 matter what, it was cheap enough that it's a goodbye. 1291 01:04:35.000 --> 01:04:37.760 But did you, guys know any did you know you 1292 01:04:37.880 --> 01:04:40.599 had any problem with the engine other than the leak? 1293 01:04:40.880 --> 01:04:42.639 Okay, well, no, we. 1294 01:04:42.519 --> 01:04:44.559 Were only all we know is what we were told 1295 01:04:44.599 --> 01:04:45.519 by two mechanics. 1296 01:04:45.519 --> 01:04:46.920 We don't know anything about boat. 1297 01:04:47.000 --> 01:04:49.400 Would we be able to talk would we be able 1298 01:04:49.440 --> 01:04:52.079 to talk to any of those mechanics that checked it out. 1299 01:04:53.239 --> 01:04:57.199 I'm here at my mechanic shop right now, Oscar good. 1300 01:04:57.320 --> 01:05:00.239 I want to talk to Gretchen and Adam's mechanic. Got 1301 01:05:00.239 --> 01:05:03.880 to take this break, guys, I look at here's another thing. 1302 01:05:04.360 --> 01:05:08.280 Gretchen and Adam called in on their own. So and 1303 01:05:08.679 --> 01:05:12.519 also they agreed to finance it. I'm not saying they're 1304 01:05:12.559 --> 01:05:16.159 they're golden and telling one but a truth. But I'm 1305 01:05:16.199 --> 01:05:19.719 saying that why would they ever agree to take half 1306 01:05:19.800 --> 01:05:22.639 down and half later if they knew you were not 1307 01:05:22.679 --> 01:05:28.320 going to have an engine? That's the part I don't understand. Okay, 1308 01:05:28.360 --> 01:05:34.639 we got more coming right up, Hold on, go with 1309 01:05:34.719 --> 01:05:38.320 a sure thing Denver's Best roofer Excel Roofing dot com. 1310 01:05:38.360 --> 01:05:44.079 You don't pay a cent until you're content. Time for 1311 01:05:44.119 --> 01:05:47.280 an insurance check up free, no obligation. In comparison, call 1312 01:05:47.400 --> 01:05:50.719 Compass Insurance paying too much your coverage at dozens of 1313 01:05:50.719 --> 01:05:53.679 insurance companies find out now three O three seven seven 1314 01:05:53.719 --> 01:05:56.440 to one. Help. You'll think you're his only customer when 1315 01:05:56.480 --> 01:05:59.000 you choose Frank durand the real estate Man dot com 1316 01:05:59.000 --> 01:06:02.079 to list your home with Remax Alliance three all three 1317 01:06:02.199 --> 01:06:09.280 nine two zero sixteen twenty two. Hi Tom Martino, your 1318 01:06:09.480 --> 01:06:13.760 troubleshooter three all three seven to one three talk seven 1319 01:06:13.840 --> 01:06:18.079 one three eight two five five. Welcome to the show. 1320 01:06:19.039 --> 01:06:22.440 All right, let's talk and find out what we can 1321 01:06:22.480 --> 01:06:27.039 do for you. Gretchen said she sold the boat, or 1322 01:06:27.079 --> 01:06:31.159 she and her husband sold the boat, and Oscar believes 1323 01:06:31.440 --> 01:06:35.280 they knew it was a piece of junk and cheated him. 1324 01:06:35.599 --> 01:06:38.480 I don't think that's adding up right now, Bob Logan. 1325 01:06:38.599 --> 01:06:41.119 You know, he's just sitting here innocently listening, and he 1326 01:06:41.159 --> 01:06:43.760 says it probably they knew they had a leak, and 1327 01:06:43.760 --> 01:06:45.079 they knew they had problems. 1328 01:06:45.079 --> 01:06:48.400 But why would they ever agree to. 1329 01:06:48.360 --> 01:06:51.280 A deposit and and a payment if they thought, and 1330 01:06:51.320 --> 01:06:53.679 then he bought it as is thought he could fix it. 1331 01:06:53.679 --> 01:06:55.360 I don't know, right, Bob. I mean, I don't see 1332 01:06:55.719 --> 01:06:59.119 either one of them having bad intentions at this point. 1333 01:06:59.159 --> 01:07:00.280 I mean, in the beginning. 1334 01:07:00.679 --> 01:07:03.159 You know, I've bought used cars in the past with 1335 01:07:03.239 --> 01:07:07.880 similar situations, and I think I'm fixing one thing and 1336 01:07:07.920 --> 01:07:09.920 it ends up being two or three things. But you know, 1337 01:07:09.960 --> 01:07:13.840 the it's an older car, older model problems, and the 1338 01:07:13.920 --> 01:07:17.920 home or the owners don't really necessarily know all that stuff. 1339 01:07:17.920 --> 01:07:20.239 They're just they go by what their mechanic tells them. 1340 01:07:20.360 --> 01:07:23.679 And that that was my opinion that they probably just 1341 01:07:23.719 --> 01:07:25.440 listened to the mechanic. They said it had a leak, 1342 01:07:26.320 --> 01:07:27.599 they said, you know what, we don't want to deal 1343 01:07:27.639 --> 01:07:30.159 with it. We'll just sell it as is and move on. 1344 01:07:30.599 --> 01:07:33.239 You know, I don't I personally don't think they were 1345 01:07:33.239 --> 01:07:35.320 trying to scam anybody. 1346 01:07:36.039 --> 01:07:42.199 Yeah, I don't Oscar. You're gonna you're gonna have one 1347 01:07:42.280 --> 01:07:45.079 hell of a time trying to prove fraud here. And 1348 01:07:45.320 --> 01:07:48.480 let me just say something, just carefully to you. I'm 1349 01:07:48.519 --> 01:07:51.239 saying this as a as a friend. I know that 1350 01:07:51.280 --> 01:07:54.519 we love our listeners. If you go down there and 1351 01:07:54.519 --> 01:07:58.519 start protesting and calling them fraudulent, they're going to have 1352 01:07:58.599 --> 01:08:04.119 a distinct action again if it's not true. Okay, just 1353 01:08:04.239 --> 01:08:06.920 keep this in mind, Oscar. Here's what I'm saying. Here's 1354 01:08:06.920 --> 01:08:11.280 what I'm saying that that I know how to do it. 1355 01:08:11.280 --> 01:08:13.320 I'm on radio, and I know when to do it. 1356 01:08:14.000 --> 01:08:17.479 But I'm telling you that if you call someone a fraud, 1357 01:08:18.159 --> 01:08:20.560 you better have I mean, you have to have more 1358 01:08:20.600 --> 01:08:23.760 evidence than you bought a boat as is and it 1359 01:08:23.800 --> 01:08:24.880 had a hole in the engine. 1360 01:08:25.079 --> 01:08:26.880 You have to have way more evidence than. 1361 01:08:26.720 --> 01:08:29.640 That, especially if they ever took you to court for 1362 01:08:29.720 --> 01:08:33.000 defamation and it comes out that you had every that 1363 01:08:33.000 --> 01:08:36.279 that that that you bought it despite the warning of 1364 01:08:36.319 --> 01:08:38.159 e leak and all of that. I mean, I mean, 1365 01:08:38.239 --> 01:08:40.880 I just think, Oscar, here's what I'm saying to you. 1366 01:08:41.680 --> 01:08:44.800 I don't think you have fraud here. I think you 1367 01:08:44.880 --> 01:08:50.600 have an unfortunate situation. I think, what's that. 1368 01:08:51.119 --> 01:08:55.720 It's not an older boat, it's it's absolutely ridiculous that 1369 01:08:55.880 --> 01:08:58.840 I end up. I didn't go to buy a salvage motor. 1370 01:08:58.960 --> 01:08:59.680 They said the box. 1371 01:08:59.840 --> 01:09:03.119 Then just tell the judge about it. Maybe you'll be fine. 1372 01:09:03.159 --> 01:09:06.640 Man counter sue them for three grand Yeah, Oscar. 1373 01:09:06.960 --> 01:09:10.119 All I'm saying is I don't think it was fraudulent, 1374 01:09:10.199 --> 01:09:11.680 in my opinion, not willly. 1375 01:09:11.880 --> 01:09:14.239 If they're not going to take it back, I can 1376 01:09:14.359 --> 01:09:18.199 deliver it back. The motor's garbage, not the lower end leaking. 1377 01:09:18.479 --> 01:09:21.039 The whole thing's garbage. The only thing on that nineteen 1378 01:09:21.119 --> 01:09:24.159 ninety eight pontoon boat is the motor. It's a twenty eighteen. 1379 01:09:24.640 --> 01:09:27.960 So by me, trust Gretchen. 1380 01:09:28.439 --> 01:09:30.399 I want you guys to think about this because we're 1381 01:09:30.399 --> 01:09:33.359 going to a break. I'm wondering, is there any kind 1382 01:09:33.359 --> 01:09:38.640 of a anything can he return it for? Maybe and 1383 01:09:38.720 --> 01:09:39.720 you keep a little bit. 1384 01:09:40.159 --> 01:09:40.680 I don't know. 1385 01:09:40.760 --> 01:09:44.760 I mean, I want to know what you're proposing where we. 1386 01:09:44.479 --> 01:09:45.920 Well, we are willing. 1387 01:09:46.920 --> 01:09:49.000 I've already filed in small clean courts. 1388 01:09:49.039 --> 01:09:51.079 Right hold on one second, we were coming right back 1389 01:09:51.119 --> 01:09:55.039 to you. Please hang on to that. Go with a 1390 01:09:55.079 --> 01:09:58.640 sure thing. Denver's best roofer excel Roofing dot com. You 1391 01:09:58.640 --> 01:10:04.279 don't pay a cent until you are content. Time for 1392 01:10:04.319 --> 01:10:08.079 an insurance check up free, no obligation. Comparison call Compass 1393 01:10:08.119 --> 01:10:11.399 Insurance paying too much your coverage at dozens of insurance 1394 01:10:11.399 --> 01:10:14.520 companies find out now three oh three seven seven one help. 1395 01:10:14.680 --> 01:10:17.319 You'll think you're his only customer when you choose Frank 1396 01:10:17.399 --> 01:10:19.840 durand the Real estate Man dot com to list your 1397 01:10:19.880 --> 01:10:23.000 home with Remax Alliance three oh three nine two zero 1398 01:10:23.159 --> 01:10:24.119 sixteen twenty two. 1399 01:10:29.840 --> 01:10:38.119 Ripped News. Need that so you don't have to run 1400 01:10:38.119 --> 01:10:39.760 in as fast as we can. 1401 01:10:40.640 --> 01:10:47.279 Show Shooter's gonna help come Man Dix is the Troubleshooter Show. 1402 01:10:47.319 --> 01:10:50.239 Now, Tom Martino, Hey. 1403 01:10:50.520 --> 01:10:53.399 Tom Martino here, Welcome to the show. Three oh three 1404 01:10:53.520 --> 01:10:56.119 seven month three talk seven one three eight two five five. 1405 01:10:57.560 --> 01:11:00.279 Bob Logan is with us from Plumbline Services. By the way, 1406 01:11:00.279 --> 01:11:03.039 Welcome to the show, Bob. This hour brought to you 1407 01:11:03.039 --> 01:11:07.039 by Waterpros dot net for triple filter reverse osmosis water 1408 01:11:07.079 --> 01:11:10.520 fountains at your kitchen sink for fourteen hundred dollars fully installed. 1409 01:11:10.880 --> 01:11:14.720 And also I want to tell you about Denverregen dot 1410 01:11:14.760 --> 01:11:19.840 com doing stem cell therapy. And that's stem cell therapy 1411 01:11:19.960 --> 01:11:24.399 at Denverregen dot com. Also for hair restoration and weight 1412 01:11:24.479 --> 01:11:29.840 loss compounded supplements for pennies on the dollar, Denver Region 1413 01:11:30.640 --> 01:11:35.279 dot com. I don't know what to do about this 1414 01:11:35.279 --> 01:11:37.720 boat thing that I think what's going to happen. 1415 01:11:37.840 --> 01:11:41.119 Is God, I feel like we're beating a dead horse. Yeah, 1416 01:11:41.199 --> 01:11:42.560 I don't think there's anything we can do. 1417 01:11:42.640 --> 01:11:44.279 I mean, but she was. 1418 01:11:44.319 --> 01:11:46.560 Before the time she's going to sort it all out. 1419 01:11:46.640 --> 01:11:49.279 I mean, it's it's actually in a great spot. Let's 1420 01:11:49.279 --> 01:11:50.199 follow up with them. 1421 01:11:50.319 --> 01:11:52.279 But she was saying she was willing to do something, 1422 01:11:52.319 --> 01:11:53.800 and I'm not sure what it was, Gretchen. 1423 01:11:54.239 --> 01:11:56.840 Let's just we're gonna just end this. But I want 1424 01:11:56.840 --> 01:11:57.239 to hear what. 1425 01:11:57.479 --> 01:11:59.159 Yeah, when I said, are you guys willing to do 1426 01:11:59.199 --> 01:12:01.520 any kind of a refund or anything if he takes 1427 01:12:01.560 --> 01:12:04.560 the boat back, Gretchen, I would. 1428 01:12:04.680 --> 01:12:07.479 I would send him the title for the boat for 1429 01:12:07.600 --> 01:12:11.319 what he's paid for it now, and he does have 1430 01:12:11.479 --> 01:12:14.319 about maybe three thousand dollars worth of work left to 1431 01:12:14.359 --> 01:12:18.680 do on it. If he's willing to take it is 1432 01:12:18.680 --> 01:12:20.920 that's what's going to probably end up happening in small 1433 01:12:21.000 --> 01:12:22.039 claims court anyway. 1434 01:12:22.039 --> 01:12:24.479 Well, well, you can't argue that, I mean, pull him up. 1435 01:12:24.479 --> 01:12:26.880 I bet he takes Oscar says it's only worth seven 1436 01:12:27.000 --> 01:12:30.359 hundred dollars. Oscar, they're willing to just forgive it and 1437 01:12:30.520 --> 01:12:33.560 send you the title. Now you have a boat, and 1438 01:12:34.000 --> 01:12:34.800 are you twenty nine? 1439 01:12:36.000 --> 01:12:39.399 And it's a great boat. The boat is beautiful itself. 1440 01:12:40.359 --> 01:12:43.479 Is that boat worth twenty nine hundred without the motor? 1441 01:12:43.560 --> 01:12:45.439 I don't know. I don't know, Gretchen. 1442 01:12:45.520 --> 01:12:47.840 I'm agreed to it. I'm agreed because it costs me 1443 01:12:47.920 --> 01:12:48.399 more time. 1444 01:12:48.640 --> 01:12:51.680 Yeah, there you go, man, all will I'll. 1445 01:12:51.439 --> 01:12:54.119 Make problem solve. Get that dinger out, Tommy. 1446 01:12:54.319 --> 01:12:56.600 Oh, you're right, and I haven't had my dinger out 1447 01:12:56.640 --> 01:13:00.000 in a while. I even I just never Thank. 1448 01:12:59.800 --> 01:13:04.680 You very much, Tom Martino, wait, paint, thank you guys, 1449 01:13:04.800 --> 01:13:07.760 no seriously for being at least I think you're being 1450 01:13:09.039 --> 01:13:12.079 reasonable here, and I really appreciate both of you. 1451 01:13:12.880 --> 01:13:15.520 Because I think that's the best. What do you think, Bob? 1452 01:13:15.560 --> 01:13:19.399 I think I think that's very reasonable, quite frankly, and 1453 01:13:19.520 --> 01:13:21.920 again I'm I'm not taking size. I'm just looking at 1454 01:13:21.960 --> 01:13:24.399 the yeah facts here. I think a judge would side 1455 01:13:24.399 --> 01:13:26.680 with Adam and Gretchen. I would say that he. 1456 01:13:26.680 --> 01:13:29.760 Gets the title. I think I think he can get that. 1457 01:13:29.960 --> 01:13:32.199 He can get an engine for come on for another 1458 01:13:32.199 --> 01:13:34.920 three or four thousand. He has a boat arrangement. Yeah, 1459 01:13:35.039 --> 01:13:37.520 I didn't realize that it's a pontoon. They are worth something. 1460 01:13:37.560 --> 01:13:39.880 I mean, really if the pontoons are in good shape. 1461 01:13:40.399 --> 01:13:44.640 Mohan dental implant working with Deputy Doc. This was a 1462 01:13:44.680 --> 01:13:49.840 weird one. So as I I'm trying to find the 1463 01:13:49.840 --> 01:13:54.079 original call Deputy Doc, can somebody do the defib on 1464 01:13:54.159 --> 01:13:54.880 him and get them more? 1465 01:13:55.039 --> 01:13:59.359 Okay, Tom, Yeah, he's been having trouble with Elite Dental. 1466 01:13:59.680 --> 01:14:03.199 Aparently they did some shoddy work on his implants and 1467 01:14:03.279 --> 01:14:07.600 he's left with a bad results from the dental work. 1468 01:14:08.119 --> 01:14:09.960 I've been trying to get him to mail me a 1469 01:14:10.039 --> 01:14:13.800 copy of the medical records and I haven't been able. 1470 01:14:13.920 --> 01:14:16.000 I can't help them till I look at the medical 1471 01:14:16.039 --> 01:14:19.039 records so I know where to go. And apparently he's 1472 01:14:19.239 --> 01:14:22.279 unable to forward to me the medical records. 1473 01:14:22.800 --> 01:14:25.239 Is that the name he used? Because I can't find 1474 01:14:25.439 --> 01:14:29.079 I can't no, I thank you, George, thank you. That's 1475 01:14:29.079 --> 01:14:33.359 why I wondered why I couldn't find. Okay, so tell me. 1476 01:14:33.720 --> 01:14:36.840 I let me just say I have a timeline of 1477 01:14:36.840 --> 01:14:37.439 what went on. 1478 01:14:37.920 --> 01:14:39.840 But until I can tell us what it was, go 1479 01:14:39.880 --> 01:14:44.800 ahead the timeline. 1480 01:14:46.119 --> 01:14:50.239 Go ahead, Mohane, This is Mohan. 1481 01:14:50.560 --> 01:14:54.039 And I asked for the medical records, but they send 1482 01:14:54.079 --> 01:14:59.239 me only the copies of their charges and the payment 1483 01:14:59.399 --> 01:15:02.319 I made. That is all they gave me. 1484 01:15:02.479 --> 01:15:05.479 Well, you need to go there and demand a copy 1485 01:15:05.479 --> 01:15:07.920 of the medical records and tell them. If they don't 1486 01:15:07.920 --> 01:15:10.720 give you the medical records, you're gonna report them to the. 1487 01:15:10.960 --> 01:15:12.880 What's the name of the play What was the name 1488 01:15:12.880 --> 01:15:18.520 of the place, Elite Dental? Elite okay, and so Elite 1489 01:15:18.640 --> 01:15:22.159 Dental did dentures for him and what did he not 1490 01:15:22.479 --> 01:15:22.960 like about it? 1491 01:15:23.079 --> 01:15:25.920 Well, apparently they put in the anchors and I went 1492 01:15:26.000 --> 01:15:29.439 through the through the U through the bone and the 1493 01:15:29.479 --> 01:15:31.039 anchors were placed incorrectly. 1494 01:15:31.439 --> 01:15:33.680 And he's been having That's right, he said. The uh, 1495 01:15:33.880 --> 01:15:37.239 he said, we were really confused. That's what it was. 1496 01:15:37.359 --> 01:15:37.600 Doc. 1497 01:15:37.760 --> 01:15:40.279 I was confused about the whole damn thing. No, I 1498 01:15:40.640 --> 01:15:43.039 didn't write it down. I wanted you to sort through. 1499 01:15:43.119 --> 01:15:47.439 I understand exactly what happened, but I need the medical records, 1500 01:15:47.840 --> 01:15:50.920 and Mohan, go there and tell them that if you 1501 01:15:51.079 --> 01:15:53.079 if they don't give you a copy of the records, 1502 01:15:53.399 --> 01:15:55.760 you will report them to the dental board and the 1503 01:15:55.920 --> 01:16:00.279 license will be revoked. It is absolutely mandatory if they 1504 01:16:00.279 --> 01:16:03.119 give you a copy. And if you get there and 1505 01:16:03.159 --> 01:16:05.960 you don't and they won't give it to you, you 1506 01:16:06.000 --> 01:16:09.640 call me while you're there and I will talk to them. 1507 01:16:09.960 --> 01:16:15.399 And what happened was or Mohan, is that is that 1508 01:16:15.800 --> 01:16:17.880 they told you you owed money. They're not going to 1509 01:16:17.880 --> 01:16:20.359 give you any records. They can't withhold records. 1510 01:16:21.239 --> 01:16:27.359 I told them that, Tom, Yeah, I spoke to I 1511 01:16:27.359 --> 01:16:30.520 spoke to Elite Dental on Friday, and I told him 1512 01:16:30.560 --> 01:16:33.720 that I am. I am not going to dispute whether 1513 01:16:33.760 --> 01:16:36.199 or not he owes the money. That's a separate issue. 1514 01:16:36.600 --> 01:16:41.079 But they cannot hold withhold medical records based upon non payments. 1515 01:16:41.439 --> 01:16:44.079 And so I thought Mohan was going to go there 1516 01:16:44.439 --> 01:16:46.039 and get a copy of the records. 1517 01:16:46.159 --> 01:16:50.680 Okay, so doc that that's what I that's the next thing, Mohann. 1518 01:16:50.720 --> 01:16:53.039 We can't help until you do that. But do that please. 1519 01:16:53.680 --> 01:16:55.479 And I'm going to change the name on this to 1520 01:16:55.520 --> 01:16:58.119 Mohans so I can have him back when I and 1521 01:16:58.239 --> 01:16:58.880 let me say. 1522 01:16:58.720 --> 01:17:01.520 If you go there and they won't get it to you, you 1523 01:17:01.119 --> 01:17:03.760 call us back, call me one. 1524 01:17:03.920 --> 01:17:07.159 Call us back. Thank you, Mohan, We'll we'll try to 1525 01:17:07.319 --> 01:17:08.560 We'll keep working with you. 1526 01:17:08.600 --> 01:17:12.239 Okay, next you my phone number. Thank you. 1527 01:17:12.640 --> 01:17:15.319 Three oh three seven one three talk seven one three 1528 01:17:15.439 --> 01:17:17.560 eight two five five. I'm going to go to a 1529 01:17:17.640 --> 01:17:21.319 wide shot here and I want to talk about this Mark. 1530 01:17:21.359 --> 01:17:23.640 He was talking over the break. Remember we were going 1531 01:17:23.680 --> 01:17:26.840 to have a meatball contest. Here's what he didn't realize 1532 01:17:26.880 --> 01:17:29.359 is that I brought meatballs here to help him. I 1533 01:17:29.359 --> 01:17:32.399 mean to give to him a few meatballs to taste. 1534 01:17:32.840 --> 01:17:34.079 I gotta say, Tom, you win. 1535 01:17:34.479 --> 01:17:36.279 No, no, now you don't have to say that. 1536 01:17:36.399 --> 01:17:37.520 Now, you don't have to be kind. 1537 01:17:37.560 --> 01:17:39.880 But I did. I made the sauce, I made the meatballs, 1538 01:17:40.479 --> 01:17:42.640 and I happened to do it for a party. And 1539 01:17:42.680 --> 01:17:45.840 I brought the leftovers over here, way more than that. 1540 01:17:45.960 --> 01:17:48.439 So you didn't eat all for my daughter. 1541 01:17:48.239 --> 01:17:51.760 And and and uh. I said, oh my god, I 1542 01:17:51.800 --> 01:17:54.399 have meatballs for Bob Logan. Finally. I mean, we've been 1543 01:17:54.439 --> 01:17:55.399 talking about this forever. 1544 01:17:55.439 --> 01:17:58.760 But then so those those are very special meatballs. 1545 01:17:58.760 --> 01:18:01.319 Those are family recipes. There, you go, very good. 1546 01:18:01.479 --> 01:18:04.960 Okay, Now do you want to talk about heat pumps? 1547 01:18:05.079 --> 01:18:07.319 Yes, we did want to talk about heat pumps. 1548 01:18:07.359 --> 01:18:09.720 And I want to talk about when they can be 1549 01:18:09.840 --> 01:18:12.000 used because somebody said they thought they were only good 1550 01:18:12.000 --> 01:18:15.439 for forty degrees. Then I talked to brook Over at 1551 01:18:16.560 --> 01:18:18.439 Over at a Red Rocks roof and solar, and she 1552 01:18:18.520 --> 01:18:20.960 said that they recommend heat pumps if you're going to 1553 01:18:21.000 --> 01:18:23.039 put in a solar system, take advantage of all of 1554 01:18:23.079 --> 01:18:24.399 that solar. What were you going to. 1555 01:18:24.399 --> 01:18:28.600 Say, Yeah, so they can actually be used in weather 1556 01:18:29.039 --> 01:18:34.359 twenty below zero. And so again the older technology you're 1557 01:18:34.399 --> 01:18:37.359 talking about, they don't work whatever with solar systems. They're 1558 01:18:37.399 --> 01:18:41.640 fantastic because heat pumps workoff electricity, and so if you're 1559 01:18:41.680 --> 01:18:44.680 supplementing that with solar, then your utility bill is going 1560 01:18:44.720 --> 01:18:48.840 to be extremely low. But without boring people with all 1561 01:18:48.880 --> 01:18:51.960 the technology. So a furnace and air conditioning system. A 1562 01:18:51.960 --> 01:18:56.439 furnace actually generates heat through flame and fire right, it 1563 01:18:56.520 --> 01:18:59.119 generates heat and then blows out in your house. An 1564 01:18:59.159 --> 01:19:03.680 air conditioning unit, your outside unit, does not generate cold air. 1565 01:19:04.640 --> 01:19:07.920 What it's doing is it's removing the heat from your 1566 01:19:07.960 --> 01:19:11.119 house and pushing it outside, so it's not creating cold air. 1567 01:19:11.159 --> 01:19:12.039 It's removing heat. 1568 01:19:12.359 --> 01:19:15.560 A heat pump works similar to an air conditioning unit. 1569 01:19:15.640 --> 01:19:20.640 It sits outside and it's not creating heat, it's pulling 1570 01:19:20.640 --> 01:19:23.199 the heat from the outside air and pulling it into 1571 01:19:23.239 --> 01:19:23.640 your house. 1572 01:19:23.640 --> 01:19:25.720 Are they way more efficient now than they used to be? 1573 01:19:25.720 --> 01:19:27.600 Because it used to be you couldn't you use them 1574 01:19:27.600 --> 01:19:29.760 in a real winter. You could use them in Florida, 1575 01:19:29.840 --> 01:19:30.399 you could use it. 1576 01:19:30.520 --> 01:19:30.680 Well. 1577 01:19:30.760 --> 01:19:34.119 Really, what they're talking about is is because electric using 1578 01:19:34.159 --> 01:19:38.119 electricity is much more eco friendly, and that's why they're 1579 01:19:38.159 --> 01:19:39.239 pushing the heat. 1580 01:19:39.439 --> 01:19:42.000 It's still but they'll work in very cold ways. 1581 01:19:42.000 --> 01:19:44.399 They'll work in very cold temperatures. Now I have a 1582 01:19:44.479 --> 01:19:45.439 dual fuel system. 1583 01:19:45.520 --> 01:19:47.119 Now that's a hybrid, right, It's a. 1584 01:19:47.119 --> 01:19:51.239 Hybrid, kind of like a high hybrid car. So depending 1585 01:19:51.239 --> 01:19:55.079 on the temperatures outside, sometimes the furnace kicks on. Sometimes 1586 01:19:55.079 --> 01:19:58.000 the heat pump is used to create heat during the winter. 1587 01:19:58.359 --> 01:20:00.159 So again, you can have a very cold day in 1588 01:20:00.199 --> 01:20:02.560 the winter, in the heat pump is pulling the heat. 1589 01:20:02.960 --> 01:20:06.039 Even on a like a ten degree day, or like 1590 01:20:06.079 --> 01:20:09.239 I said, up to twenty degrees below. There is heat 1591 01:20:09.359 --> 01:20:12.399 in the air and the heat pump is simply pulling 1592 01:20:12.439 --> 01:20:15.600 that heat that is available and pulling it into your house. 1593 01:20:16.399 --> 01:20:19.119 I was told, and maybe we should get Brooke on 1594 01:20:19.199 --> 01:20:22.199 to talk about this. In fact, call her if she's 1595 01:20:22.239 --> 01:20:27.119 around brook White, because I was told that if she 1596 01:20:27.239 --> 01:20:30.399 sells a solar system and she can partner with someone 1597 01:20:30.439 --> 01:20:34.960 to put in a heat pump, that the tax credits 1598 01:20:35.039 --> 01:20:38.239 might apply to the whole dang thing. I'm not sure 1599 01:20:38.359 --> 01:20:41.319 if you get full tax credits, but man, Bob, that 1600 01:20:41.560 --> 01:20:45.319 is one hell of a thing for people, especially if 1601 01:20:45.319 --> 01:20:48.359 they have an older system. They get everything new right 1602 01:20:48.439 --> 01:20:51.840 up front with solar. How do you beat that? 1603 01:20:51.920 --> 01:20:54.239 And I think solar has like a thirty percent tax credit, 1604 01:20:54.399 --> 01:20:54.960 yes what I mean. 1605 01:20:55.000 --> 01:20:59.119 So I'm not sure if can you call Kachina a 1606 01:20:59.279 --> 01:21:02.439 brook White red rocks roof and solar. 1607 01:21:03.039 --> 01:21:05.359 But again, you don't necessarily need solar to use a 1608 01:21:05.399 --> 01:21:10.079 heat pump. Heat pumps are still a great product without solar. 1609 01:21:11.199 --> 01:21:13.680 The reason part of the reason that we've steered away 1610 01:21:13.680 --> 01:21:16.560 from the past is because our gas prices in Colorado 1611 01:21:16.640 --> 01:21:20.359 are so cheap, so using a heat pump didn't necessarily 1612 01:21:20.399 --> 01:21:24.439 makes sense from a utility savings or a money savings standpoint. 1613 01:21:24.800 --> 01:21:29.479 But again, they clean, they're more environmentally friendly, and again 1614 01:21:29.520 --> 01:21:32.079 there are a lot of good reasons to get a 1615 01:21:32.119 --> 01:21:34.720 heat pump even without a solar system. 1616 01:21:35.199 --> 01:21:37.520 So just like when you go to buy a car. 1617 01:21:37.600 --> 01:21:42.359 What's best a gas, an electrical, a hybrid. It depends 1618 01:21:42.399 --> 01:21:45.600 on how often you drive, how far you drive, everything else. 1619 01:21:45.680 --> 01:21:49.119 So have an expert come to your house talk to 1620 01:21:49.199 --> 01:21:52.439 you about the different options and determine what's best for 1621 01:21:52.560 --> 01:21:56.359 you and your house and your household, because everybody's going 1622 01:21:56.439 --> 01:21:57.279 to be a little bit different. 1623 01:21:58.960 --> 01:22:03.359 That's cool. And of course plumb Line Services three zero, three, five, eight, six, 1624 01:22:03.439 --> 01:22:07.239 ten eighty six or the website's really complete plumbline Services 1625 01:22:07.279 --> 01:22:10.640 dot com. But I want to talk to Brooke about 1626 01:22:10.880 --> 01:22:15.000 what kind of tax credits are available or rebates if 1627 01:22:15.039 --> 01:22:17.560 you couple that with the solar system at the time 1628 01:22:17.560 --> 01:22:24.560 you do it. Veto what's going on with child custody. 1629 01:22:25.880 --> 01:22:30.600 Well, there's an open investigation against Sportsmax's wife. 1630 01:22:32.399 --> 01:22:35.239 So it gets so messy, Oh my god, it gets 1631 01:22:35.239 --> 01:22:37.399 so many it does, it does, And. 1632 01:22:38.600 --> 01:22:42.840 Well, basically she's did an investigation multiple times on this one. 1633 01:22:42.880 --> 01:22:44.520 It was a broken foot, and. 1634 01:22:44.439 --> 01:22:50.159 They decided their findings allegedly were that it wasn't that 1635 01:22:50.279 --> 01:22:52.439 mom stunt on her foot like she said, it was 1636 01:22:52.479 --> 01:22:56.640 that I coached her. So what it boiled down to is, 1637 01:22:56.680 --> 01:22:59.279 now I'm defending myself in court, all. 1638 01:22:59.199 --> 01:23:01.079 Right, why don't you Hold on, maybe we'll get an 1639 01:23:01.119 --> 01:23:03.079 attorney on for you. Hang on, We'll come right back 1640 01:23:03.079 --> 01:23:05.279 to you, and more coming up. Three oh three seven 1641 01:23:05.319 --> 01:23:08.880 one three eight two five five. Frank around the real 1642 01:23:09.000 --> 01:23:15.119 Estate Man does market evaluations or valuations of your home 1643 01:23:15.159 --> 01:23:16.840 to tell you what it will sell for in this market. 1644 01:23:16.880 --> 01:23:19.359 Things are really in a flux right now, interest rates 1645 01:23:19.359 --> 01:23:24.159 and supplying demand and the season. Frank can do everything 1646 01:23:24.199 --> 01:23:25.920 you need to get an accurate. 1647 01:23:25.520 --> 01:23:26.640 Price of what it will sell for. 1648 01:23:26.920 --> 01:23:30.119 Free of charge, complimentary, no pressure to list three oh 1649 01:23:30.199 --> 01:23:39.600 three nine to zero, sixteen twenty two. Go with a 1650 01:23:39.680 --> 01:23:43.199 sure thing Denver's best roofer Excel Roofing dot com. You 1651 01:23:43.239 --> 01:23:49.039 don't pay a cent until you're content. Time for an 1652 01:23:49.039 --> 01:23:52.680 insurance check up free, no obligation. In comparison, call Compass 1653 01:23:52.720 --> 01:23:56.000 Insurance paying too much your coverage at dozens of insurance 1654 01:23:56.000 --> 01:23:58.479 companies find out now three oh three seven to seven 1655 01:23:58.520 --> 01:24:01.239 to one. Help. You'll think you're is only customer when 1656 01:24:01.319 --> 01:24:03.760 you choose Frank durand the real Estate Man dot com 1657 01:24:03.800 --> 01:24:07.159 to list your home with Remax Alliance three three nine 1658 01:24:07.199 --> 01:24:08.720 two zero sixteen twenty two. 1659 01:24:11.840 --> 01:24:14.720 Hi Tom Martino, your troubleshooter three. 1660 01:24:14.560 --> 01:24:18.159 O three seven one three talk three o three seven 1661 01:24:18.199 --> 01:24:21.800 one three eight two five five. If you're joining us 1662 01:24:21.960 --> 01:24:25.880 my YouTube morons, you're seeing a much better quality video 1663 01:24:25.920 --> 01:24:28.920 we're experimenting with, and uh, we're going to see what 1664 01:24:28.960 --> 01:24:31.800 we can do about it. We're going to be getting 1665 01:24:31.840 --> 01:24:37.239 this done on a regular basis, possibly, but we're happy 1666 01:24:37.279 --> 01:24:39.359 that we were able to get it done. 1667 01:24:39.640 --> 01:24:42.840 So anyway, what happened in the white shot? Oh I 1668 01:24:42.920 --> 01:24:45.600 just I just cut it just now so I could talk. 1669 01:24:46.279 --> 01:24:49.159 Anyway, let's go back to the phones and find out 1670 01:24:49.199 --> 01:24:54.520 what's going on, because oh, this is messy. Veto child 1671 01:24:54.560 --> 01:24:58.279 custody issues are messy. So I want to ask a 1672 01:24:58.279 --> 01:25:01.159 few basic questions. First, see, we can get an attorney 1673 01:25:01.199 --> 01:25:04.840 on when did the divorce take place? How long ago? 1674 01:25:06.279 --> 01:25:07.399 Uh, twenty twenty one? 1675 01:25:08.640 --> 01:25:14.159 Okay? Now, who got custody? Fifty to fifty? 1676 01:25:14.279 --> 01:25:17.800 Okay? Then what happened to walk me through it slowly 1677 01:25:18.119 --> 01:25:21.680 like your divorce in twenty twenty one, fifty to fifty custody? 1678 01:25:21.720 --> 01:25:23.119 Then what happened? Correct? 1679 01:25:24.239 --> 01:25:27.199 And it's been like that ever since until about two 1680 01:25:27.319 --> 01:25:32.199 weeks ago. So then what happened two weeks ago? Two 1681 01:25:32.279 --> 01:25:37.119 weeks ago, DHS filed an emergency petition to remove custody 1682 01:25:37.119 --> 01:25:39.399 from who? From me? 1683 01:25:40.680 --> 01:25:43.560 Okay? Why did they do that? 1684 01:25:43.720 --> 01:25:44.920 Did someone complain? 1685 01:25:47.079 --> 01:25:49.680 There were complaints made, but they weren't made about me. 1686 01:25:50.800 --> 01:25:55.520 They were made about my ex wife. But what DHS, 1687 01:25:55.960 --> 01:25:59.279 what they concluded in their report is they're alleging that 1688 01:25:59.439 --> 01:26:02.239 it's not that my ex wife stomped on my daughter's 1689 01:26:02.239 --> 01:26:05.520 foot and broke it. It'staid I told her to say that. 1690 01:26:07.359 --> 01:26:11.359 Oh, so hold on back there, your daughter's foot was broken? 1691 01:26:11.680 --> 01:26:13.239 Was your daughter's foot was broken? 1692 01:26:13.319 --> 01:26:14.920 Right? Correct? 1693 01:26:14.960 --> 01:26:17.680 When she came back to me the custody yet, when 1694 01:26:17.760 --> 01:26:22.199 she came back from what we do exchanges, so on 1695 01:26:22.359 --> 01:26:23.199 my custody day. 1696 01:26:23.239 --> 01:26:27.359 Okay, so when when you saw okay, when she came 1697 01:26:27.439 --> 01:26:31.399 back from being with your ex if there was a 1698 01:26:31.439 --> 01:26:33.399 broken foot. 1699 01:26:33.720 --> 01:26:35.840 And I was unaware of it until she told us. 1700 01:26:35.800 --> 01:26:38.159 Yes, well there was no cast on it. 1701 01:26:39.600 --> 01:26:43.520 No, she came back to us and we, you know, 1702 01:26:43.960 --> 01:26:46.479 basically was just asking how she was doing. It was 1703 01:26:46.520 --> 01:26:48.640 a buddy of mine and I and she said and 1704 01:26:48.680 --> 01:26:51.079 she said I broke my And she said I broke 1705 01:26:51.119 --> 01:26:54.680 my foot. She didn't say I broke my foot. She said, 1706 01:26:54.760 --> 01:26:57.880 mom stomped, got mad that I dropped my water and 1707 01:26:57.920 --> 01:26:59.279 stomped on my foot. 1708 01:26:59.680 --> 01:27:04.079 Okay, now did she say and then what did you said? 1709 01:27:04.119 --> 01:27:04.800 Do? After that? 1710 01:27:06.479 --> 01:27:08.920 I took her to Children's talk. Well, first we went home, 1711 01:27:08.960 --> 01:27:10.720 and just because I was with a buddy of mine 1712 01:27:10.720 --> 01:27:14.039 who's a twenty seven year firefighter captain, so obviously someone 1713 01:27:14.039 --> 01:27:17.039 who can observe something and give me a little advice 1714 01:27:17.119 --> 01:27:17.880 on what to do. 1715 01:27:18.720 --> 01:27:19.880 So you took her to er. 1716 01:27:21.439 --> 01:27:24.560 I took her to urgent Care at Children's Hospital and 1717 01:27:24.800 --> 01:27:25.600 she told them. 1718 01:27:25.479 --> 01:27:29.000 The same thing. Okay, and then. 1719 01:27:30.600 --> 01:27:33.479 And then they reported it to CPS, and CPS opened 1720 01:27:33.520 --> 01:27:34.359 an investigation. 1721 01:27:35.880 --> 01:27:41.560 And when urgent Care reported to DHS and DHS opened 1722 01:27:41.640 --> 01:27:45.840 up a report, they kept her with mom, but took 1723 01:27:45.920 --> 01:27:46.399 her from. 1724 01:27:46.279 --> 01:27:48.800 Me, kept her with me. No, they kept her with me. 1725 01:27:48.960 --> 01:27:53.520 This is back in March, Okay, so they Okay, So 1726 01:27:53.560 --> 01:27:57.880 when d when it was reported to DHS, you got 1727 01:27:58.039 --> 01:27:59.920 full custody. 1728 01:28:00.359 --> 01:28:03.000 I got under a safety plan. It was a two 1729 01:28:03.039 --> 01:28:06.000 weeks safety plan they put in place to have her 1730 01:28:06.199 --> 01:28:09.279 just with me while they investigated. It wasn't actually like 1731 01:28:09.319 --> 01:28:12.079 an order, a co order. It was just CPS doing 1732 01:28:12.159 --> 01:28:13.279 what's called a safety plan. 1733 01:28:13.520 --> 01:28:16.720 Yeah, during the investigation. So what happened then. 1734 01:28:18.399 --> 01:28:22.520 After about one week maybe less, they ended up lifting 1735 01:28:22.520 --> 01:28:24.920 the safety plan and going right back to the fifty 1736 01:28:24.920 --> 01:28:28.840 to fifties. Then what and then and then from there 1737 01:28:29.600 --> 01:28:32.520 about maybe a month later, it was like late April 1738 01:28:32.560 --> 01:28:36.000 early May ish a ride. Right around that timeframe, they 1739 01:28:36.319 --> 01:28:41.439 made their conclusion and their findings that Mom is not 1740 01:28:41.560 --> 01:28:45.520 guilty of stomping on her foot, that they alleged that 1741 01:28:45.800 --> 01:28:47.359 I coached her to say that. 1742 01:28:49.199 --> 01:28:54.119 Okay, so on the then upon the final finding, you 1743 01:28:54.359 --> 01:28:56.239 were then permanently removed. 1744 01:28:57.640 --> 01:29:00.920 I wasn't permanently removed. No, been all the way back 1745 01:29:00.960 --> 01:29:04.039 in May, and I'm in the middle of appealing it 1746 01:29:04.640 --> 01:29:05.479 because well. 1747 01:29:05.319 --> 01:29:06.319 What happened in May? 1748 01:29:06.399 --> 01:29:09.159 Though? Was it permanent in May and you're appealing it 1749 01:29:09.279 --> 01:29:10.880 or was it tell me what happened. 1750 01:29:11.159 --> 01:29:14.560 Nope, there's no removal of custody. There's no criminal charge 1751 01:29:14.880 --> 01:29:18.960 of any kind. It was literally just they made binding And. 1752 01:29:19.000 --> 01:29:22.960 Well, then why did you say they removed your custody. 1753 01:29:23.159 --> 01:29:25.760 I'm not sure why they did, but the removal of 1754 01:29:25.800 --> 01:29:29.279 custody happened. It'll be two weeks ago on Wedday, so 1755 01:29:29.319 --> 01:29:30.119 we're talking about. 1756 01:29:29.920 --> 01:29:34.479 Hold on late August. Why Okay, Look, they found they 1757 01:29:34.640 --> 01:29:39.159 found that you coached her, but then why did they 1758 01:29:39.199 --> 01:29:45.560 go the extra step and totally remove your custody. That's 1759 01:29:45.600 --> 01:29:46.039 what I'm. 1760 01:29:45.880 --> 01:29:47.600 Trying to find an attorney to figure out. 1761 01:29:47.720 --> 01:29:49.800 Well, no, you don't have to figure it out. They 1762 01:29:49.880 --> 01:29:53.079 tell you when they do it. There's no figuring anything out. 1763 01:29:53.399 --> 01:29:54.479 It's told to you. 1764 01:29:55.720 --> 01:29:59.239 On the report that I had right here from the court. 1765 01:29:59.359 --> 01:30:02.640 It states all the reasons that they think that I 1766 01:30:02.720 --> 01:30:08.680 would allegedly be coaching and guilty of what's considered emotional abuse. 1767 01:30:09.600 --> 01:30:12.319 So you lost all custody. 1768 01:30:13.079 --> 01:30:15.680 Are they going to investigate or is that final? 1769 01:30:16.920 --> 01:30:22.319 No, this is a temporary order while they are going through. 1770 01:30:22.439 --> 01:30:26.439 I believe the trials, so I have another date. 1771 01:30:26.840 --> 01:30:28.399 Mind, What are you charged with? 1772 01:30:28.560 --> 01:30:28.760 Sir? 1773 01:30:29.000 --> 01:30:31.119 There's a trial? What are you charged with? 1774 01:30:31.960 --> 01:30:33.680 Well, that's not charged, that's. 1775 01:30:33.520 --> 01:30:34.439 Not true at all. 1776 01:30:35.319 --> 01:30:38.760 It's dependency and neglect, or its abuse or it's something 1777 01:30:39.039 --> 01:30:42.000 there's no, you don't have trials for nothing left. 1778 01:30:42.720 --> 01:30:46.720 Dependency and theglect would be what's what's listed. So what 1779 01:30:46.760 --> 01:30:49.840 I'm trying to do is get an attorney. And I've 1780 01:30:49.880 --> 01:30:52.399 spent all morning calling at purities. None of them have 1781 01:30:52.439 --> 01:30:54.800 been able to access my file. For some reason, they 1782 01:30:54.880 --> 01:30:59.079 can't get into my case to view any of the details, 1783 01:30:59.119 --> 01:31:02.039 which all of them have found frustrating and strange. 1784 01:31:03.239 --> 01:31:06.319 It's not frustrating, it's strange. It's an ongoing investigation. 1785 01:31:06.439 --> 01:31:08.399 They'll be able to get it if they enter their 1786 01:31:08.439 --> 01:31:09.720 appearance as your attorney. 1787 01:31:10.319 --> 01:31:12.439 Okay, So who's ever telling you that? 1788 01:31:12.960 --> 01:31:15.279 Look, I don't know if you get into this whole 1789 01:31:15.319 --> 01:31:18.800 story with them, but you shouldn't. When you hire an attorney, 1790 01:31:19.079 --> 01:31:21.680 you simply tell them you need to hire an. 1791 01:31:21.600 --> 01:31:24.000 Attorney for dependency and neglect. 1792 01:31:24.520 --> 01:31:28.880 Your parenting was taken away following an investigation. They believe 1793 01:31:29.279 --> 01:31:32.279 you coached your daughter to say bad things about mom. 1794 01:31:32.760 --> 01:31:34.800 Hear, we haven't find out how old a daughter is. 1795 01:31:35.760 --> 01:31:37.840 Half of the time. Just wait a second, doc, Just 1796 01:31:37.880 --> 01:31:39.399 wait a second. Half of the time. 1797 01:31:39.439 --> 01:31:42.640 These problems are because people can simply. 1798 01:31:42.279 --> 01:31:48.479 Not tell their story. It's sometimes attorneys are listening to 1799 01:31:48.520 --> 01:31:51.239 you and they don't want the case feto. I swear 1800 01:31:51.239 --> 01:31:56.680 to you, it's a very simple matter dependency neglect for 1801 01:31:56.840 --> 01:32:02.359 coaching your daughter to say bad things about mom. Period. Okay. Now, 1802 01:32:02.720 --> 01:32:05.279 then you get into the weeds once they take the case, 1803 01:32:07.319 --> 01:32:08.720 did you okay? 1804 01:32:09.159 --> 01:32:13.159 Is the urgent care? Was the urgent care investigated? 1805 01:32:15.880 --> 01:32:20.520 I don't believe so. The only collateral that were investigated 1806 01:32:20.640 --> 01:32:23.760 were her mom's family and her and her mom. 1807 01:32:24.600 --> 01:32:30.479 Okay, so yeah, so okay, listen, but I it coaching 1808 01:32:30.720 --> 01:32:34.279 the kid to say bad things does not rise to 1809 01:32:34.319 --> 01:32:36.680 the level of losing custody forever. 1810 01:32:37.079 --> 01:32:38.399 Is that where they're going with this? 1811 01:32:40.079 --> 01:32:42.479 I don't know where they're going with it. I don't 1812 01:32:42.479 --> 01:32:45.399 believe that that's the end game. But my problem is 1813 01:32:45.520 --> 01:32:49.760 getting representation I'm not getting I've been pestering the state 1814 01:32:49.920 --> 01:32:52.960 for a state appointed I don't make a lot of money, Tom, 1815 01:32:53.399 --> 01:32:55.279 I just don't. I've been fighting for this. 1816 01:32:55.640 --> 01:32:58.560 Well, you don't get stayed, you don't necessarily get stayed. 1817 01:32:58.640 --> 01:33:00.319 I don't know if this is a crime where you 1818 01:33:00.359 --> 01:33:01.319 get a public defender. 1819 01:33:01.359 --> 01:33:02.159 I don't think you do. 1820 01:33:02.279 --> 01:33:05.399 I don't know. I actually don't know. We can ask 1821 01:33:05.439 --> 01:33:07.279 one of our attorneys. I mean we can. 1822 01:33:07.439 --> 01:33:09.800 Well, I was told bien it I mean again, and 1823 01:33:09.840 --> 01:33:12.039 I don't know either. Let's I just be really candid. 1824 01:33:12.039 --> 01:33:13.960 I'm obviously not the need to let sort in any way, 1825 01:33:14.000 --> 01:33:17.279 shape or form. But I did fill out the paperwork 1826 01:33:17.640 --> 01:33:20.760 to get a state appointed as I was suggested by 1827 01:33:20.800 --> 01:33:24.039 a state appointed attorney. Okay, failing me probably to get 1828 01:33:24.039 --> 01:33:27.000 my business. So I think that it's probable that that's 1829 01:33:26.800 --> 01:33:29.000 the way, but I haven't heard back from them. I'm 1830 01:33:29.039 --> 01:33:33.000 not hearing back from the opposing side. There's a guardian ATLTAM. 1831 01:33:33.000 --> 01:33:35.720 I can't get response from them. From the case. I'm 1832 01:33:35.760 --> 01:33:39.439 just being basically blacked out of the whole situation, and 1833 01:33:39.479 --> 01:33:41.079 so I just don't know where I stand. 1834 01:33:41.159 --> 01:33:44.000 By the way, so so is your ex? Okay, so 1835 01:33:44.159 --> 01:33:48.159 is your ex? It's not it's not personal. That's the 1836 01:33:48.159 --> 01:33:48.880 way they do it. 1837 01:33:49.680 --> 01:33:52.439 Yeah, I mean, yeah, back their facts. I'm not I 1838 01:33:52.439 --> 01:33:53.800 don't mean it in that way. I don't I'm not 1839 01:33:53.840 --> 01:33:56.880 trying to take it personally. I'm really what I'm doing 1840 01:33:57.000 --> 01:33:59.079 is just trying to figure out what steps I need 1841 01:33:59.119 --> 01:34:03.319 to take, because when it comes down to it, the 1842 01:34:03.479 --> 01:34:05.479 end result that I'm looking for, I need to know 1843 01:34:05.479 --> 01:34:07.760 how to get there, and I don't have anyone helping. 1844 01:34:07.840 --> 01:34:12.199 And honestly, the attorneys I've talked to, even before getting 1845 01:34:12.199 --> 01:34:14.279 into case issues, I couldn't I would be able to 1846 01:34:14.359 --> 01:34:17.399 afford them. I mean, I'm just being very real here. 1847 01:34:18.239 --> 01:34:20.920 I'm in a difficult spot. It is what it is, 1848 01:34:21.159 --> 01:34:23.199 and I'm trying my best to get out of it. 1849 01:34:23.239 --> 01:34:27.159 And it's well, okay, I can't help you getting represented 1850 01:34:27.199 --> 01:34:29.520 by a free attorney. I don't know how that happens 1851 01:34:29.600 --> 01:34:34.720 or why you're not getting that. I don't know, but 1852 01:34:34.880 --> 01:34:37.640 you can keep asking for a continuance until you do. 1853 01:34:38.159 --> 01:34:39.239 When is your next hearing? 1854 01:34:40.720 --> 01:34:43.880 The pre trial conference is on the thirtieth of September. 1855 01:34:46.800 --> 01:34:49.760 And when you do. Okay, and you can't hire an 1856 01:34:49.760 --> 01:34:51.359 attorney because you can't afford. 1857 01:34:51.079 --> 01:34:57.159 One realistically, not anymore. I've been fighting the divorce constant 1858 01:34:57.199 --> 01:35:01.279 petitions from my ex wife for over a year. I'm 1859 01:35:01.359 --> 01:35:02.880 just way too far and. 1860 01:35:02.960 --> 01:35:05.319 Debt with that one. 1861 01:35:05.920 --> 01:35:10.720 Hey do I owe you on the thirty one dragon? Okay, 1862 01:35:10.760 --> 01:35:14.960 I need to take this break hold on. I'm gonna try. 1863 01:35:15.239 --> 01:35:17.680 Let's try to get someone from I'm going to talk 1864 01:35:17.720 --> 01:35:19.680 to Brook too coming back because we need to talk 1865 01:35:19.680 --> 01:35:23.199 about that too, Brooke White from Redbrox roof and Solar. 1866 01:35:23.199 --> 01:35:25.520 If people are waiting to hear, they get tax credits 1867 01:35:25.520 --> 01:35:28.920 on others things coupled with the solar system. And also, 1868 01:35:30.680 --> 01:35:33.479 let's see if we can get someone from Harris Family 1869 01:35:33.560 --> 01:35:35.479 Law Kachina for this guy. 1870 01:35:35.760 --> 01:35:37.239 We got more coming right up. 1871 01:35:42.359 --> 01:35:45.640 Go with a sure thing Denver's Best roofer Excel Roofing 1872 01:35:45.760 --> 01:35:48.399 dot Com. You don't pay a cent until you're content. 1873 01:35:51.760 --> 01:35:54.960 Time for an insurance check up free, no obligation. In comparison, 1874 01:35:55.079 --> 01:35:58.640 call Compass Insurance paying too much your coverage at dozens 1875 01:35:58.640 --> 01:36:01.000 of insurance companies. Find out out now three all three 1876 01:36:01.159 --> 01:36:03.760 seven seven to one. Help You'll think you're his only 1877 01:36:03.840 --> 01:36:06.319 customer when you choose Frank durand the real estate man 1878 01:36:06.359 --> 01:36:09.800 dot com to list your home with Remax Alliance three 1879 01:36:09.800 --> 01:36:15.640 all three nine two zero sixteen twenty two. Hi Tom Martino, 1880 01:36:15.800 --> 01:36:20.600 your troubleshooter three all three seven one three talk seven 1881 01:36:20.640 --> 01:36:28.479 one three eight two five five. So we have do 1882 01:36:28.520 --> 01:36:31.359 we have? We don't have anyone available yet for an attorney. 1883 01:36:31.359 --> 01:36:33.760 We're waiting, but I do want to talk to Brooke 1884 01:36:33.800 --> 01:36:35.399 White with the red Brox roof. 1885 01:36:35.239 --> 01:36:36.560 And solar Brooke. 1886 01:36:36.800 --> 01:36:39.479 I was talking to plumb Line Services about heat pumps 1887 01:36:39.479 --> 01:36:43.800 and they say they work spectacularly now and if people 1888 01:36:43.840 --> 01:36:47.359 have a solar system paying for electric anyway, a heat 1889 01:36:47.399 --> 01:36:51.000 pump would give them free heat basically, And I know. 1890 01:36:51.000 --> 01:36:53.199 You push those you think that's a good idea. 1891 01:36:54.479 --> 01:36:59.439 Our question was this, when you're putting in a residential system, 1892 01:36:59.640 --> 01:37:03.479 if people throw in a or you have a contractor 1893 01:37:03.520 --> 01:37:06.600 come in and do my heat pump and stuff along 1894 01:37:06.640 --> 01:37:09.720 with it. Would that be part of the total for 1895 01:37:09.800 --> 01:37:11.199 which you get a tax credit? 1896 01:37:13.520 --> 01:37:13.920 Yeah? 1897 01:37:14.000 --> 01:37:17.720 So heat pumps are considered tax credits for two different reasons. 1898 01:37:18.640 --> 01:37:21.960 It's a home improvement tax credit which anybody can get 1899 01:37:22.039 --> 01:37:24.479 for improving their house in a variety of things. You 1900 01:37:24.520 --> 01:37:26.279 don't need solar tied to it at all. 1901 01:37:27.800 --> 01:37:29.960 How much is it? How much is that credit for 1902 01:37:30.119 --> 01:37:31.199 just home improvement? 1903 01:37:33.359 --> 01:37:36.159 I can get caps at a thousand dollars for the 1904 01:37:36.199 --> 01:37:39.960 heat pumps, but don't quote me because that's not my industry, okay. 1905 01:37:40.720 --> 01:37:42.920 And then what other what other credit can they get? 1906 01:37:44.399 --> 01:37:44.640 Yeah? 1907 01:37:44.680 --> 01:37:45.279 Absolutely. 1908 01:37:45.399 --> 01:37:48.840 So let's say you did a solar deal with me, 1909 01:37:49.000 --> 01:37:51.159 and the solar project was going to be a thousand 1910 01:37:51.239 --> 01:37:53.000 dollars and the heat pump was going to be an 1911 01:37:53.039 --> 01:37:56.000 under another thousand dollars. What I would do is I 1912 01:37:56.039 --> 01:37:59.319 would write the whole contract for two grands, and I 1913 01:37:59.359 --> 01:38:02.239 would make the heat heat pump folks the subcontractor of mind, 1914 01:38:02.600 --> 01:38:05.960 because the insol agreement is what the solar tax credits 1915 01:38:06.000 --> 01:38:07.039 are fully based on. 1916 01:38:07.479 --> 01:38:09.279 And no one would get No one would get in 1917 01:38:09.319 --> 01:38:09.920 trouble for that. 1918 01:38:11.560 --> 01:38:14.720 No, you can add heat pumps if they're insult at 1919 01:38:14.760 --> 01:38:17.439 the same time as the solar. You can do roofs 1920 01:38:17.479 --> 01:38:19.760 and you can do like main panel upgrades or other 1921 01:38:19.840 --> 01:38:22.199 electrical work. Those are the things that are allowed to 1922 01:38:22.239 --> 01:38:26.359 be in a solar insulation agreement to get those tax 1923 01:38:26.399 --> 01:38:28.439 credits on wow. 1924 01:38:29.319 --> 01:38:30.880 And so that's pretty cool. 1925 01:38:31.239 --> 01:38:33.439 You can't add in like, you know, a new house 1926 01:38:33.560 --> 01:38:35.319 or a kitchen sink or you know. 1927 01:38:35.439 --> 01:38:37.560 Anything like no, no, I know what you're saying, Brooke. 1928 01:38:37.840 --> 01:38:39.960 If it has to do with the energy part. 1929 01:38:39.760 --> 01:38:42.920 Of it and taking advantage of the solar, it can 1930 01:38:43.000 --> 01:38:47.079 be all added together for a tax credit, which is spectacular. 1931 01:38:48.359 --> 01:38:51.680 Yeah, yep, absolutely. So we've had to say redo and 1932 01:38:51.800 --> 01:38:55.720 entire homes electrical for a variety of reasons to bring 1933 01:38:55.800 --> 01:38:58.920 it up to code. And that's a twenty grand easy 1934 01:38:58.960 --> 01:39:01.840 project and that's we added that into the solar project. 1935 01:39:01.840 --> 01:39:03.880 So they get the tax credits on that too. So 1936 01:39:03.920 --> 01:39:08.159 it just depends on the specific job that you're doing, 1937 01:39:08.439 --> 01:39:13.000 but most everything electrical, heat, pump, roof or solar can 1938 01:39:13.000 --> 01:39:15.920 be added underneath the solar contract for the solar tax credits. 1939 01:39:16.199 --> 01:39:19.359 That's red Rocks rs dot com. 1940 01:39:19.399 --> 01:39:23.159 Thank you, Brooke. Appreciate that red Rocks are a roof 1941 01:39:23.199 --> 01:39:27.439 and Solar. That's three oh three. I believe it's I 1942 01:39:27.520 --> 01:39:29.159 believe that's the wrong number. Let me get the right 1943 01:39:29.239 --> 01:39:32.720 number here. I'm sorry she wrote it down a little. Yeah, 1944 01:39:32.760 --> 01:39:36.039 it's three oh three nine seven zero four two four 1945 01:39:36.119 --> 01:39:39.399 four nine. That's three oh three seven zero four two 1946 01:39:39.479 --> 01:39:40.439 four four nine. 1947 01:39:40.680 --> 01:39:44.840 Okay, thank you, Brooke. We have more coming right up. 1948 01:39:50.560 --> 01:39:53.840 Go with a sure thing Denver's best roofer Excel Roofing 1949 01:39:53.880 --> 01:39:56.920 dot com. You don't pay a cent to your content. 1950 01:39:58.119 --> 01:39:59.760 Wait on top of it. 1951 01:40:00.000 --> 01:40:03.119 Time for an insurance checkup free, no obligation in comparison, 1952 01:40:03.239 --> 01:40:06.800 call Compass Insurance. Paying too much your coverage at dozens 1953 01:40:06.800 --> 01:40:09.520 of insurance companies find out now three all three seven 1954 01:40:09.640 --> 01:40:12.439 seven to one help. You'll think you're his only customer 1955 01:40:12.479 --> 01:40:14.760 when you choose Frank durand the real estate Man dot 1956 01:40:14.760 --> 01:40:18.119 com to list your home with Remax Alliance three all 1957 01:40:18.119 --> 01:40:23.840 three nine two zero sixteen twenty two. Hi Tom Martino, 1958 01:40:23.920 --> 01:40:27.880 your troubleshooter three O three seven one three talk seven 1959 01:40:27.920 --> 01:40:29.760 one three eight two five five. 1960 01:40:30.720 --> 01:40:32.920 Welcome to the show. Let's keep going here. 1961 01:40:34.119 --> 01:40:38.119 Now we have another issue with the child Cussey, but 1962 01:40:38.359 --> 01:40:40.520 I need to go to Jeff first and vetos on 1963 01:40:41.479 --> 01:40:44.000 uh we don't have any lawyers available, Veto. We can 1964 01:40:44.039 --> 01:40:45.680 bring you back on when we do. 1965 01:40:46.600 --> 01:40:49.680 Okay, So here's the deal, Veto. 1966 01:40:51.279 --> 01:40:56.199 I believe no matter what, no matter what, at this point, 1967 01:40:57.479 --> 01:41:00.439 even if you get a corn To point a attorney, 1968 01:41:00.479 --> 01:41:02.920 you need to pay at least for an initial consultation 1969 01:41:03.600 --> 01:41:10.079 from a regular paid attorney that does this. Okay, I 1970 01:41:10.119 --> 01:41:15.000 would call Harris Family Law for a consultation, just a 1971 01:41:15.039 --> 01:41:18.960 flat one hour consultation, no matter what you need it. 1972 01:41:19.920 --> 01:41:21.439 Don't short yourself that. 1973 01:41:22.479 --> 01:41:25.720 Then you can always have them turn their notes over 1974 01:41:25.720 --> 01:41:28.359 to someone else, or you can go to someone else. 1975 01:41:29.119 --> 01:41:32.479 So I'm going to go to another custody after this one. 1976 01:41:32.600 --> 01:41:35.119 After Jeff, I'm going to take Jeff. He's been waiting 1977 01:41:35.159 --> 01:41:38.199 longer on this contractor Jeff, what's going on? 1978 01:41:39.520 --> 01:41:39.760 Hey? 1979 01:41:39.800 --> 01:41:41.640 Tom, thanks for taking my call. I just wanted to 1980 01:41:41.640 --> 01:41:43.880 give some advice. Of course I made the cardinal mistake 1981 01:41:43.880 --> 01:41:45.159 and on going to your website. 1982 01:41:45.199 --> 01:41:46.640 But what happened now? 1983 01:41:47.479 --> 01:41:47.840 Anyway? 1984 01:41:47.840 --> 01:41:50.640 How to duck built living lone tree? How to deck 1985 01:41:50.760 --> 01:41:54.720 rebuilt the old one was twenty plus years old? Contractor 1986 01:41:54.760 --> 01:41:55.159 came out? 1987 01:41:55.680 --> 01:41:56.840 Who was the contractor? 1988 01:41:56.880 --> 01:42:04.920 And a small con structed Jim's Renovations House remodeling in design. Now, 1989 01:42:04.960 --> 01:42:08.600 how'd you find and research referral from a friend of 1990 01:42:08.640 --> 01:42:12.720 a friend and they did the job. All kind of 1991 01:42:12.760 --> 01:42:14.279 issues during the project. 1992 01:42:14.319 --> 01:42:15.720 They had a worker who had. 1993 01:42:15.680 --> 01:42:19.239 A meth overdose. The neighbors found him. Blah blah blah. Anyway, 1994 01:42:19.279 --> 01:42:24.479 got through it. Oh my god, long story short, I stayed. 1995 01:42:24.720 --> 01:42:28.600 Wasn't that your first? I mean, he literally had a 1996 01:42:28.600 --> 01:42:31.560 meth overdose on your property? 1997 01:42:32.000 --> 01:42:32.399 Correct? 1998 01:42:32.600 --> 01:42:34.760 That was or twice. The neighbors were the ones that 1999 01:42:34.920 --> 01:42:39.079 informed me, and he called the authorities. Anyway, long, that's 2000 01:42:39.319 --> 01:42:42.680 sorry for another time. Got the deck done, not great, 2001 01:42:42.880 --> 01:42:44.800 but I thought, you know what, it's a deck. I 2002 01:42:44.880 --> 01:42:48.159 saved some money, and about three weeks ago, all of 2003 01:42:48.199 --> 01:42:50.800 a sudden, the deck started heaving. The boards are popping 2004 01:42:50.880 --> 01:42:53.600 up left and right. It's starting to really fall apart. 2005 01:42:54.520 --> 01:42:56.640 Reached out to him to come back over. They kept 2006 01:42:56.640 --> 01:42:58.680 putting me off, kept putting me off, one issues after 2007 01:42:58.720 --> 01:43:02.119 the other. They showed up this morning, said, yep, it's sagging. 2008 01:43:02.840 --> 01:43:05.239 We need to bolster it. They shut up with a 2009 01:43:05.239 --> 01:43:06.479 auto repair shop. 2010 01:43:06.600 --> 01:43:09.039 When okay, when was the time it was completed to 2011 01:43:09.119 --> 01:43:10.479 the time it started. 2012 01:43:10.119 --> 01:43:14.520 Sagging almost two years to the month. 2013 01:43:14.960 --> 01:43:16.520 Okay, that's important. I asked that. 2014 01:43:16.560 --> 01:43:20.880 I didn't realize that, so two years. Two years is 2015 01:43:20.880 --> 01:43:24.119 not a construction problem. Normally it could be a footer 2016 01:43:24.239 --> 01:43:27.880 problem on the base. Hold on, we'll come back to this. Okay, 2017 01:43:28.039 --> 01:43:30.920 two years after completion. Okay, got it? Hang on, I'm 2018 01:43:30.960 --> 01:43:32.880 Tom Martinez. We have more coming up. Plus we have 2019 01:43:33.319 --> 01:43:37.079 plumbline Services dot Com and more on the Troubleshooter Show. 2020 01:43:40.239 --> 01:43:43.479 Go with a sure thing Denver's best roofer Excel Roofing 2021 01:43:43.600 --> 01:43:44.159 dot Com. 2022 01:43:44.199 --> 01:43:46.239 You don't pay a cent until you're content. 2023 01:43:49.600 --> 01:43:52.800 Time for an insurance check up free, no obligation comparison 2024 01:43:52.920 --> 01:43:56.479 call Compass Insurance paying too much your coverage at dozens 2025 01:43:56.520 --> 01:43:59.199 of insurance companies find out now three oh three seven 2026 01:43:59.239 --> 01:44:01.600 to seven to one. Hell, you'll think you're his only 2027 01:44:01.680 --> 01:44:04.159 customer when you choose Frank durand the real estate Man 2028 01:44:04.199 --> 01:44:07.640 dot com to list your home with Remax Alliance three 2029 01:44:07.680 --> 01:44:09.720 all three nine two zero sixteen twenty two. 2030 01:44:10.520 --> 01:44:19.800 Yeah, d need advice, so. 2031 01:44:19.920 --> 01:44:20.600 You don't have. 2032 01:44:22.760 --> 01:44:25.159 Come running as fast as we can. 2033 01:44:26.039 --> 01:44:27.720 Shooter's gonna help. 2034 01:44:28.000 --> 01:44:30.800 Come man, this is. 2035 01:44:30.760 --> 01:44:36.479 The Troubleshooter Show. No Tom Martino, Hi Tom Martino. 2036 01:44:36.600 --> 01:44:36.800 Here. 2037 01:44:36.840 --> 01:44:38.600 You'll see on the wise that I got Bob Logan 2038 01:44:38.680 --> 01:44:41.399 with me from Plumbline Services. If you're tuning into our 2039 01:44:41.439 --> 01:44:44.399 stream and I got my YouTube Moro ons up, but 2040 01:44:44.439 --> 01:44:45.920 I didn't get Facebook flunkies. 2041 01:44:45.960 --> 01:44:48.039 I think I can do that. I just have to 2042 01:44:48.039 --> 01:44:49.199 figure it out anyway. 2043 01:44:49.600 --> 01:44:53.680 People, Bob is here and uh, I want to ask 2044 01:44:53.760 --> 01:44:55.479 you this time of year, what would you be doing 2045 01:44:55.520 --> 01:44:55.880 right now? 2046 01:44:56.520 --> 01:44:58.640 I would be having an expert come out to check 2047 01:44:58.680 --> 01:45:01.680 out my furnace and air conditioning system. You know, the 2048 01:45:01.760 --> 01:45:05.159 end of season for air conditioning, making sure that it'll 2049 01:45:05.199 --> 01:45:07.479 be ready for the next season. And certainly the furnaces, 2050 01:45:07.600 --> 01:45:09.840 you want to make sure they're ready to go, as 2051 01:45:09.880 --> 01:45:12.640 we talked about, because once the cold weather comes, our 2052 01:45:12.640 --> 01:45:14.600 phones are going to explode and you're going to be 2053 01:45:14.720 --> 01:45:17.720 on everybody's waiting list. Get it looked at now. Make 2054 01:45:17.720 --> 01:45:19.760 sure it's ready so that when you need it, it's there. 2055 01:45:19.960 --> 01:45:22.640 Bob, I got a question here from text. Should you 2056 01:45:22.760 --> 01:45:26.640 cover the condenser on your air conditioner with a cover. 2057 01:45:27.119 --> 01:45:31.359 It's not necessary. I mean almost all all condensers come 2058 01:45:31.399 --> 01:45:36.000 with a hail guard and things like that. Weather it 2059 01:45:36.000 --> 01:45:38.520 doesn't hurt them. I mean they're made to be outside. 2060 01:45:39.439 --> 01:45:42.960 And what happens sometimes is people forget to take those 2061 01:45:43.039 --> 01:45:45.399 off before they come air conditioning off and then they 2062 01:45:45.439 --> 01:45:49.239 destroy their air conditioning system. So I've never used one. 2063 01:45:49.359 --> 01:45:50.439 We don't recommend them. 2064 01:45:50.560 --> 01:45:54.319 Okay, it's not necessary, thank you. Jeff had a deck 2065 01:45:54.359 --> 01:46:02.239 built by Gym's renovation house remodeling, I think, and design 2066 01:46:02.359 --> 01:46:06.439 or whatever. Right, so let's continue. Jeff. You had it 2067 01:46:06.479 --> 01:46:11.119 built and it was completed two years ago, right, correct, 2068 01:46:11.439 --> 01:46:13.199 And now it's starting to sag. 2069 01:46:15.079 --> 01:46:16.319 Yeah, it's starting to buckle. 2070 01:46:16.600 --> 01:46:19.359 And well now wait, wait, wait, what's buckling mean? 2071 01:46:19.399 --> 01:46:20.439 What'ses buckling mean? 2072 01:46:21.960 --> 01:46:24.760 They didn't use the so they came out today, Steve 2073 01:46:24.880 --> 01:46:25.520 the guy who did. 2074 01:46:25.680 --> 01:46:27.439 But just tell me, though, when you look at it, 2075 01:46:27.479 --> 01:46:28.800 what do you mean? I just want to know and 2076 01:46:28.800 --> 01:46:31.119 then you can get into that part. What does buckling mean? 2077 01:46:31.159 --> 01:46:31.319 Though? 2078 01:46:33.119 --> 01:46:38.279 It's literally like a uneven road if you will up 2079 01:46:38.279 --> 01:46:39.159 and down curve. 2080 01:46:39.359 --> 01:46:42.399 You mean the flat part, the deck, the decking part. 2081 01:46:42.680 --> 01:46:48.359 Correct, Yeah, the decking is starting to bow just like crazy. 2082 01:46:48.399 --> 01:46:51.520 The railing is up, you know, it's it's pulled the screws. 2083 01:46:51.560 --> 01:46:53.840 It's the screws have come out. It's pulling up. 2084 01:46:54.239 --> 01:46:57.600 Waite a minute. But the actual the actual deck itself, 2085 01:46:57.800 --> 01:47:02.640 like where it's in the ground. They're not moving or 2086 01:47:02.720 --> 01:47:04.119 are they moving? No? 2087 01:47:04.520 --> 01:47:05.920 No, that's that's all good. 2088 01:47:06.479 --> 01:47:09.319 What that's okay? I thought you were talking about just 2089 01:47:09.359 --> 01:47:11.640 the opposite. Okay, So what's going on with it? 2090 01:47:13.439 --> 01:47:15.880 So they were saying they didn't use the correct beam 2091 01:47:16.199 --> 01:47:18.439 on the far end, on the outpart by the by 2092 01:47:18.479 --> 01:47:21.439 the lawn, and that is starting to where it's buckling 2093 01:47:21.560 --> 01:47:22.319 because of the weight. 2094 01:47:23.159 --> 01:47:24.520 And I said, well, wait a minute. 2095 01:47:24.640 --> 01:47:27.520 So they they said, there's a beam that's over the 2096 01:47:27.560 --> 01:47:30.239 footings and the beams. 2097 01:47:30.279 --> 01:47:33.239 There wasn't one. There wasn't a long enough beam. They 2098 01:47:33.279 --> 01:47:35.199 said that they could get and if they did, it 2099 01:47:35.199 --> 01:47:37.600 would be way too much money, which I didn't understand. 2100 01:47:37.600 --> 01:47:41.840 But they so they they glued and nailed a bunch 2101 01:47:41.880 --> 01:47:46.239 of one by one buys together to make a beam, 2102 01:47:46.399 --> 01:47:47.000 if you will. 2103 01:47:47.840 --> 01:47:48.920 It's called the laminated. 2104 01:47:49.239 --> 01:47:52.199 They do that often, and it can be done properly. 2105 01:47:52.279 --> 01:47:56.039 It's called the lamination, so elaminated beams. So what they 2106 01:47:56.079 --> 01:47:58.159 do is they take one by fours or one by 2107 01:47:58.239 --> 01:48:01.960 sixes and they strad of them and they screw them 2108 01:48:01.960 --> 01:48:02.960 together and glue them. 2109 01:48:03.520 --> 01:48:04.720 But that didn't work. 2110 01:48:06.279 --> 01:48:08.520 No, that's not work. And then it's just starting to 2111 01:48:08.640 --> 01:48:10.079 just come undone. So they can't. 2112 01:48:10.119 --> 01:48:13.920 It's only only one of the beams. Why only one beam? 2113 01:48:14.039 --> 01:48:16.760 Usually would need a beam, which is a beam the 2114 01:48:16.840 --> 01:48:20.159 house right angle to the house right. So is that? 2115 01:48:20.680 --> 01:48:22.760 Do you have one on each side of the long 2116 01:48:22.800 --> 01:48:23.439 part of the deck? 2117 01:48:24.920 --> 01:48:26.760 I do, and it's a it's a large deck. 2118 01:48:27.399 --> 01:48:30.840 So are both of them buckling? Did they laminate both sides? 2119 01:48:33.359 --> 01:48:34.840 They did, and both are buckling? 2120 01:48:34.920 --> 01:48:36.920 Yes, what about the other one? 2121 01:48:37.000 --> 01:48:42.960 What about the the long Now the two that are 2122 01:48:43.000 --> 01:48:45.439 buckling are the width of the deck. What about the 2123 01:48:45.520 --> 01:48:46.399 length of the deck. 2124 01:48:48.359 --> 01:48:49.640 No, those are not buckling. 2125 01:48:50.079 --> 01:48:53.439 That's amazing, but those are still those are laminated as well. 2126 01:48:54.840 --> 01:48:56.560 Correct, Huh. 2127 01:48:57.359 --> 01:48:59.760 I just don't understand why the two coming off the 2128 01:48:59.800 --> 01:49:02.199 house house are buckling. 2129 01:49:02.319 --> 01:49:06.600 Yeah, I don't. So they showed up today. I've been 2130 01:49:06.640 --> 01:49:08.680 super patient. They said they were going to show up 2131 01:49:08.760 --> 01:49:10.680 last week. They came and brought a bunch of ladders 2132 01:49:10.680 --> 01:49:12.039 and said they had to go to a car show 2133 01:49:12.079 --> 01:49:15.119 this weekend. Excuse that excuse. They showed up today and 2134 01:49:15.159 --> 01:49:17.119 I said, what's the plan. They said, We're going to 2135 01:49:17.119 --> 01:49:19.680 get you some lag bolts and screw those boards together 2136 01:49:19.800 --> 01:49:21.479 and that way it won't sag. And I said, what 2137 01:49:21.520 --> 01:49:23.720 about the rest of the deck. We're going to have 2138 01:49:23.760 --> 01:49:25.560 to get you on our schedule, but we don't know. 2139 01:49:25.479 --> 01:49:29.439 When or you mean to replace to replace the buckled parts. 2140 01:49:30.760 --> 01:49:33.680 Yeah, they'd repair it if you will, yes, And they 2141 01:49:33.760 --> 01:49:37.479 just weren't. They just weren't prepared, Tom. And so I've 2142 01:49:37.520 --> 01:49:41.159 been patient enough long enough. And the craftsmanship. If I'd 2143 01:49:41.199 --> 01:49:43.880 sent you the pictures, you'd be like, oh my goodness, 2144 01:49:43.960 --> 01:49:44.239 you know what. 2145 01:49:44.720 --> 01:49:49.520 But the laminated the beams that are failing, they were 2146 01:49:49.560 --> 01:49:52.880 going to keep in place and just get them back 2147 01:49:52.920 --> 01:49:53.760 together again. 2148 01:49:55.199 --> 01:49:55.520 Correct. 2149 01:49:55.560 --> 01:49:57.159 And I told him, I said, isn't that just putting 2150 01:49:57.159 --> 01:50:00.279 a band aid on the situation? They said, yes, yes, 2151 01:49:59.760 --> 01:50:02.600 it but it's always Yeah, but that's all we can 2152 01:50:02.640 --> 01:50:04.760 do right now. We don't We didn't bring enough of 2153 01:50:04.800 --> 01:50:07.560 the supplies and I said, well, it's not what I need. 2154 01:50:07.600 --> 01:50:10.840 And I was just like, you know what, why don't 2155 01:50:10.840 --> 01:50:12.399 you go figure out what you need to do to 2156 01:50:12.439 --> 01:50:14.960 get this deck? I mean, it's turning into a disaster. 2157 01:50:15.119 --> 01:50:18.720 And okay, but listen, I this just sounds crazy, but 2158 01:50:19.279 --> 01:50:22.079 they don't have to do more than you originally paid for. 2159 01:50:22.359 --> 01:50:25.319 And I seeing this, so you don't think I'm insane. 2160 01:50:26.479 --> 01:50:28.800 Let's say the only thing that's going to fix that 2161 01:50:30.399 --> 01:50:34.439 is a steel beam or a woold beam that's going 2162 01:50:34.479 --> 01:50:39.000 to be more than it would have originally to some extent, 2163 01:50:39.079 --> 01:50:42.840 you would have to pay for betterment, not the whole job. 2164 01:50:43.279 --> 01:50:47.000 Do you understand what I'm saying. Yeah, yeah, if they 2165 01:50:47.039 --> 01:50:50.279 improve the deck. But I'm wondering if you're going to 2166 01:50:50.319 --> 01:50:52.960 pay for betterment, which I think you're gonna need, there's 2167 01:50:52.960 --> 01:51:00.319 no way they they need. They need to replay the 2168 01:51:00.359 --> 01:51:06.199 stuff that buckled because of their ineptness, you know they're ineptitude. 2169 01:51:05.880 --> 01:51:10.319 They need to replace how many like if you look across, 2170 01:51:10.560 --> 01:51:13.960 does the entire surface of the deck have to be replaced? 2171 01:51:17.119 --> 01:51:20.039 I could probably live with some of the waving us 2172 01:51:20.159 --> 01:51:20.640 up somebody. 2173 01:51:20.880 --> 01:51:22.319 You know, you don't have to live with it. 2174 01:51:22.399 --> 01:51:25.680 You shouldn't have to live with Yeah, this would be 2175 01:51:25.840 --> 01:51:28.560 a big, big job to fix this. To be honest 2176 01:51:28.560 --> 01:51:30.359 with you, this would be a big This would be 2177 01:51:30.399 --> 01:51:30.880 a big deal. 2178 01:51:31.079 --> 01:51:32.560 How much did you pay for this deck? 2179 01:51:34.760 --> 01:51:37.800 I think just shy at fifteen thousand. 2180 01:51:37.600 --> 01:51:38.880 How many square feet? 2181 01:51:41.840 --> 01:51:42.960 I don't know, it's got to be. 2182 01:51:44.399 --> 01:51:46.159 Well, how far out from the house does it come. 2183 01:51:47.319 --> 01:51:50.600 It goes probably twelve to We would probably just twenty 2184 01:51:50.640 --> 01:51:53.479 feet out from the house, and it's got to be 2185 01:51:53.520 --> 01:51:56.199 twenty by fifty feet. It's big. 2186 01:51:56.520 --> 01:52:02.039 Wait wait, twenty by fifty. 2187 01:52:00.800 --> 01:52:03.079 Yeah, it's very long. It runs the whole almost the 2188 01:52:03.119 --> 01:52:04.159 whole back of the house. 2189 01:52:05.319 --> 01:52:08.960 Holy crap, I mean been part in that. 2190 01:52:09.239 --> 01:52:11.439 So they did in sections. You know, there's two sections 2191 01:52:11.439 --> 01:52:13.760 and one section is fine, it's a little uneven boards, 2192 01:52:13.760 --> 01:52:16.279 but nothing but the one or they need to fix. 2193 01:52:17.319 --> 01:52:21.159 And Tom, I'm reasonable. I'm not trying to have them, Hey, 2194 01:52:21.199 --> 01:52:23.680 you need to replace this whole deck. I'm just my 2195 01:52:24.039 --> 01:52:27.359 what I'm what I'm struggling with is I don't really 2196 01:52:27.399 --> 01:52:29.000 want them here working on this anymore. 2197 01:52:29.239 --> 01:52:32.560 You pay pennies for this thing. Man, you paid fifteen bucks. 2198 01:52:32.920 --> 01:52:35.840 I guess. I guess we get what we pay for 2199 01:52:35.880 --> 01:52:38.640 our shame on me, live and learn. But I was 2200 01:52:38.680 --> 01:52:40.840 just like, hey, can you can you fix this? And 2201 01:52:41.319 --> 01:52:43.399 they're not prepared to fix it, and I'm like, okay, 2202 01:52:43.600 --> 01:52:45.039 I'm going to call you. Do I go to a 2203 01:52:45.079 --> 01:52:49.199 small claims court. I've documented, I've been I've been cool. 2204 01:52:49.239 --> 01:52:52.319 I haven't. I think I think there probably can go 2205 01:52:52.439 --> 01:52:55.880 small claims court, but not to get it fixed and 2206 01:52:55.920 --> 01:52:59.199 not to get the deck of your dreams. I think 2207 01:52:59.279 --> 01:53:00.199 you can go to small out. 2208 01:53:00.199 --> 01:53:02.319 What I'm aware of that I think you can. 2209 01:53:02.159 --> 01:53:05.039 Go to small claims court for the value you've gotten. 2210 01:53:05.880 --> 01:53:09.359 So what I would do is evaluate what can be used, 2211 01:53:10.279 --> 01:53:15.479 what value you got for the money? Okay, you got 2212 01:53:15.479 --> 01:53:19.439 the posts in the ground, you got maybe be be 2213 01:53:19.600 --> 01:53:24.159 generous and honest on and you need an independent contractor. 2214 01:53:24.199 --> 01:53:29.439 I would start with Genesis. Tootalexteriors dot com. Mark Schamansky's 2215 01:53:29.479 --> 01:53:32.760 a great guy at Genesis. You know who Genesis is, 2216 01:53:33.720 --> 01:53:38.119 what they do everything, everything on the outside of the house. 2217 01:53:38.119 --> 01:53:39.920 And you hear me talk about them all the time. 2218 01:53:40.439 --> 01:53:44.079 And his number is and and they're really good with decks. 2219 01:53:44.680 --> 01:53:46.319 It might be a sub or something, but he has 2220 01:53:46.359 --> 01:53:49.520 the same people. What I mean is it's he takes responsibility. 2221 01:53:49.520 --> 01:53:53.560 It's three oh three, three oh three six seven nine 2222 01:53:53.720 --> 01:54:00.680 eight five zero nine. Just try him first and then listen. No, 2223 01:54:01.000 --> 01:54:02.439 ask your question, go ahead. 2224 01:54:03.359 --> 01:54:05.880 I'm just I guess my my question is twofold? Am 2225 01:54:05.880 --> 01:54:07.920 I out of the statute of limitations of two years? 2226 01:54:07.960 --> 01:54:10.720 Because it is two years the first and small claims 2227 01:54:10.720 --> 01:54:11.159 the right place. 2228 01:54:11.279 --> 01:54:15.319 First of all, I don't know you can't allege fraud, 2229 01:54:16.479 --> 01:54:20.239 so it's not it's not gonna it would be breach 2230 01:54:20.279 --> 01:54:21.640 of contract. 2231 01:54:22.079 --> 01:54:23.880 Mark, you've done enough suits? 2232 01:54:23.960 --> 01:54:26.520 Are you there? Mark? On the what what is the 2233 01:54:26.560 --> 01:54:30.920 statute on that for for breach? Is it two or 2234 01:54:31.000 --> 01:54:31.600 is it three? 2235 01:54:31.760 --> 01:54:36.760 I think it would still be three, but I don't know. 2236 01:54:38.119 --> 01:54:41.640 I'm gonna I just don't know. Look it up. Yeah, okay, 2237 01:54:42.279 --> 01:54:43.359 on breach of contra. 2238 01:54:43.479 --> 01:54:46.439 And I said something about said something about repose which 2239 01:54:46.479 --> 01:54:49.880 I don't understand. But yeah, that was searching more. 2240 01:54:50.239 --> 01:54:51.800 No, No, I'm doing it right now. 2241 01:54:52.680 --> 01:54:53.000 Okay. 2242 01:54:54.520 --> 01:54:57.279 So my direction wouldn't get ahold of Mark and have 2243 01:54:57.399 --> 01:54:58.560 him come out and take a look. 2244 01:54:58.640 --> 01:55:00.640 And then you had three years, by the way for it, 2245 01:55:00.680 --> 01:55:04.720 you have three years in Colorado for beach of contract. Okay. 2246 01:55:04.960 --> 01:55:08.000 So I didn't have a sign contract with him, right handshake? 2247 01:55:08.039 --> 01:55:11.960 Another mistake? Oh is that gonna get you? 2248 01:55:11.960 --> 01:55:15.359 You can prove that with payment. Yeah. 2249 01:55:15.399 --> 01:55:17.439 And so my other question is and small planes? Am 2250 01:55:17.439 --> 01:55:19.880 I only like you said, to be in fair and honest. 2251 01:55:19.920 --> 01:55:22.600 I've been super fair and honest with them, just trying 2252 01:55:22.640 --> 01:55:25.039 to recoup what it's going to cost to get it 2253 01:55:25.079 --> 01:55:25.600 to where. 2254 01:55:25.439 --> 01:55:27.800 It No, I just told you you can't do that. 2255 01:55:27.920 --> 01:55:28.760 Let me tell you why. 2256 01:55:28.800 --> 01:55:32.319 Okay, let me explain this to you in real basic 2257 01:55:32.800 --> 01:55:33.359 stuff here. 2258 01:55:34.239 --> 01:55:36.680 If you, let's say, to do that deck. 2259 01:55:36.560 --> 01:55:39.960 Properly because it goes so far and the soils are 2260 01:55:40.000 --> 01:55:42.439 such and blah blah blah, let's just say, it would 2261 01:55:42.439 --> 01:55:46.359 have taken thirty grand let's just say that, and you 2262 01:55:46.399 --> 01:55:48.560 would have had to have special beams and all of that. 2263 01:55:49.560 --> 01:55:53.680 The fact that this guy was stupid and bid the 2264 01:55:53.720 --> 01:55:57.359 wrong price doesn't mean you get him to do the 2265 01:55:57.439 --> 01:56:02.760 thirty thousand dollars job. Okay, it doesn't. But it also 2266 01:56:02.960 --> 01:56:06.560 doesn't mean that you paid fifteen for nothing. I mean 2267 01:56:06.880 --> 01:56:09.880 you paid him and you should get something in return. 2268 01:56:10.560 --> 01:56:14.880 What you should get in return is what you paid for. 2269 01:56:15.560 --> 01:56:20.399 So what I'm suggesting so many people what they do 2270 01:56:20.479 --> 01:56:23.239 is they go back and sue the contractor for what 2271 01:56:23.279 --> 01:56:27.399 they should have gotten. But you didn't pay for. 2272 01:56:27.439 --> 01:56:30.760 What you should have gotten. Does that make sense to you? 2273 01:56:31.720 --> 01:56:37.159 Yes, you paid and should get value for every penny. 2274 01:56:37.960 --> 01:56:42.439 So if you go back to that deck and you 2275 01:56:42.560 --> 01:56:46.560 say what can actually be used here, and you use 2276 01:56:46.600 --> 01:56:49.560 someone honest who's not going to say I tear the 2277 01:56:49.600 --> 01:56:52.119 whole thing out, you know, because everyone wants to do that, 2278 01:56:53.159 --> 01:56:58.199 you're looking at it legally more than contractually. So a 2279 01:56:58.239 --> 01:57:00.640 good deck builder who says, you know what, we can 2280 01:57:00.760 --> 01:57:04.680 keep these posts the railings. Okay, we need to replace 2281 01:57:04.720 --> 01:57:07.760 the top rail. We need to do this. So what 2282 01:57:07.840 --> 01:57:11.720 they do is then value what it would cost them 2283 01:57:12.079 --> 01:57:17.279 or a decent contractor to do what you've gotten, not 2284 01:57:17.399 --> 01:57:17.880 what was. 2285 01:57:17.880 --> 01:57:19.680 Destroyed, but what you've gotten. 2286 01:57:20.279 --> 01:57:26.520 So let's say you got ten grand worth of value 2287 01:57:26.800 --> 01:57:32.399 in the posts and the salvageable part. Okay. Now when 2288 01:57:32.399 --> 01:57:35.720 I say salvageable, I don't mean having to take it 2289 01:57:35.760 --> 01:57:38.119 apart and put it back together. I mean the way 2290 01:57:38.159 --> 01:57:42.039 it sits. If you have to take off some of 2291 01:57:42.079 --> 01:57:45.439 the good boards and keep them, you got to subtract 2292 01:57:45.479 --> 01:57:53.319 the labor from that. So you're looking at value received. 2293 01:57:53.720 --> 01:57:57.199 So let's say you paid such a ridiculous price and 2294 01:57:57.239 --> 01:58:03.640 the guy was so desperate he underbid it woefully. I'm 2295 01:58:03.640 --> 01:58:06.520 not saying this happen. But if he underbid it woefully 2296 01:58:07.439 --> 01:58:11.239 and you actually got the value of what you paid, 2297 01:58:11.680 --> 01:58:16.039 even after part of it failed, then you would be even. 2298 01:58:16.560 --> 01:58:17.840 But I'm not saying you did. 2299 01:58:18.119 --> 01:58:20.479 So let's say you got five thousand dollars worth of 2300 01:58:20.560 --> 01:58:23.800 value you paid fifteen you should, then you would be 2301 01:58:23.880 --> 01:58:29.800 due in a perfect world ten grand. Okay, that's how 2302 01:58:29.840 --> 01:58:30.600 you look at it. 2303 01:58:32.000 --> 01:58:35.319 I gotcha, and then that that helps. 2304 01:58:35.640 --> 01:58:38.560 That helps you when you go to court and not 2305 01:58:38.640 --> 01:58:43.479 sound like a nut. So let's say though, let's say 2306 01:58:43.520 --> 01:58:48.119 it it's ten grand you're owed. If you're owed ten grand, 2307 01:58:48.439 --> 01:58:49.960 you know the other issue, and you want to go 2308 01:58:50.000 --> 01:58:51.520 to small change you can get. 2309 01:58:51.479 --> 01:58:52.640 Pass it if you win. 2310 01:58:52.680 --> 01:58:56.359 Do you think he can possibly pay you? 2311 01:58:56.399 --> 01:58:56.479 No? 2312 01:58:56.800 --> 01:59:01.880 I mentioned today, you know, hey, I could probably be 2313 01:59:02.039 --> 01:59:05.880 litigious here, and he said you won't get anything from us. 2314 01:59:06.000 --> 01:59:08.119 That's I guess that's the other point you always got 2315 01:59:08.279 --> 01:59:10.920 to think of. I mean, small claims. It's only fifty 2316 01:59:10.960 --> 01:59:13.720 five bucks to file. But let me tell you, you're gonna 2317 01:59:13.720 --> 01:59:15.720 have to find them. You're gonna have to get them served, 2318 01:59:15.720 --> 01:59:18.000 you're gonna have to give up the day to show 2319 01:59:18.079 --> 01:59:20.760 up to court, and most likely, depending on the county, 2320 01:59:20.800 --> 01:59:22.439 you're gonna have a full day of mediation. 2321 01:59:22.640 --> 01:59:24.880 Is what I'm going to tell you a story on that, 2322 01:59:25.560 --> 01:59:27.279 coming back on how that works. 2323 01:59:27.479 --> 01:59:29.159 We got more coming up. 2324 01:59:34.399 --> 01:59:37.680 Go with a sure thing Denver's Best roofer Excel roofing 2325 01:59:37.760 --> 01:59:38.359 dot com. 2326 01:59:38.399 --> 01:59:40.439 You don't pay a cent until you're content. 2327 01:59:43.800 --> 01:59:46.319 Time for an insurance check up free, no obligation in 2328 01:59:46.399 --> 01:59:50.279 comparison call Compass Insurance paying too much your coverage at 2329 01:59:50.319 --> 01:59:53.039 dozens of insurance companies find out now three oh three 2330 01:59:53.199 --> 01:59:55.319 seven to seven to one help. You'll think you're his 2331 01:59:55.479 --> 01:59:58.119 only customer when you choose Frank durand the real estate 2332 01:59:58.159 --> 02:00:01.399 man dot com to list your home with Remax Alliance 2333 02:00:01.640 --> 02:00:12.960 three all three nine two zero sixteen twenty two. Hi 2334 02:00:13.439 --> 02:00:17.039 Tom Martino, your troubleshooter three all three seven one three 2335 02:00:17.079 --> 02:00:19.920 talks seven one three eight two five five YouTube morons, 2336 02:00:19.960 --> 02:00:22.600 if I knew better about how to stream this stuff 2337 02:00:22.880 --> 02:00:26.199 like Mark does on that other platform, because we're temporarily 2338 02:00:26.239 --> 02:00:29.920 over on a new platform today, I could show you 2339 02:00:30.279 --> 02:00:35.920 Hellcat we took them. I took them Saturday, was it, yeah, 2340 02:00:36.000 --> 02:00:39.600 Saturday to a country airport where they had a pancake 2341 02:00:39.720 --> 02:00:42.199 breakfast and then we took them for a ride. It 2342 02:00:42.319 --> 02:00:47.159 was fun anyway. I'll try to post that when I 2343 02:00:47.159 --> 02:00:50.800 get a chance. So YouTube morons thought I was kidding 2344 02:00:50.800 --> 02:00:55.199 when I said, if you want, you tell me. And 2345 02:00:55.279 --> 02:00:58.279 for being a YouTube moron, I'm going to select someone 2346 02:00:58.359 --> 02:01:02.479 every now and then to take for rides. Can't beat that, 2347 02:01:02.600 --> 02:01:07.920 can you? So Gary's got to come in on this deck. 2348 02:01:08.000 --> 02:01:10.479 Issue go ahead, What do you have to say about 2349 02:01:10.479 --> 02:01:10.960 this deck? 2350 02:01:11.000 --> 02:01:16.720 Gary, Well, I built a lot of deck and you 2351 02:01:16.760 --> 02:01:19.600 had some good advice, but I would question the design 2352 02:01:19.720 --> 02:01:23.439 and the structural integrity of the deck sent from the 2353 02:01:23.560 --> 02:01:26.840 sloppy job these guys did. And my question is was 2354 02:01:26.880 --> 02:01:30.439 there a permit pool because luxury would require a permanent 2355 02:01:30.520 --> 02:01:33.079 to build a deck, and then was there a final inspection? 2356 02:01:33.840 --> 02:01:36.479 All of that, All of that is valid, Gary, but 2357 02:01:36.600 --> 02:01:42.520 has really nothing to do with value received. If, for example, 2358 02:01:43.159 --> 02:01:48.600 those posts are not done properly because it wasn't designed right, 2359 02:01:48.720 --> 02:01:52.479 then that would be zero value. Right. So if we 2360 02:01:52.520 --> 02:01:55.640 get a good deck builder in there who says these 2361 02:01:55.640 --> 02:02:00.640 were done properly this week can reuse this was okay. 2362 02:02:01.239 --> 02:02:04.760 That's really getting down to the raw essence of how 2363 02:02:04.840 --> 02:02:08.199 much he was screwed. You're right about design, and you're 2364 02:02:08.239 --> 02:02:13.319 right about permits. When it comes to contracting someone absolutely 2365 02:02:14.399 --> 02:02:18.479 absolutely critical. You want to make sure they didn't just 2366 02:02:18.520 --> 02:02:20.960 pull the design out of their butt and that they 2367 02:02:21.000 --> 02:02:24.720 got to permit. You're right, you're right, although permits, permits 2368 02:02:24.760 --> 02:02:28.439 don't necessarily provide you the protection you think. Some of 2369 02:02:28.439 --> 02:02:31.439 these inspectors don't don't do crap, you know, but some 2370 02:02:31.520 --> 02:02:36.279 of them. Do are you in the deck business, Gary, No, but. 2371 02:02:36.319 --> 02:02:38.840 I've built a few for friends. I have a good 2372 02:02:38.880 --> 02:02:42.399 relationship with the deck Superstore and Commerce City, and I've 2373 02:02:42.439 --> 02:02:46.520 worked with them on design and in different codes. 2374 02:02:47.560 --> 02:02:51.880 How would a homeowner know if it's designed properly, though, Gary, 2375 02:02:51.920 --> 02:02:53.239 How would a homeowner note. 2376 02:02:54.000 --> 02:02:55.840 The reputation of the contractor? 2377 02:02:56.439 --> 02:03:01.079 Or maybe does do decks require any kind of engineering? 2378 02:03:01.159 --> 02:03:03.600 Not really, right, not. 2379 02:03:03.520 --> 02:03:08.079 Really, But there is code for like the distance between 2380 02:03:08.479 --> 02:03:09.760 Joyce and. 2381 02:03:09.640 --> 02:03:13.159 Like okay, and that's where that that's where their permit 2382 02:03:13.239 --> 02:03:15.920 would come in, right, Yeah. 2383 02:03:15.800 --> 02:03:19.119 And like concrete posts, they have to be eight inches 2384 02:03:19.279 --> 02:03:24.199 minimum out of the ground, okay, And they specify specific 2385 02:03:24.399 --> 02:03:26.560 fasteners for the deck post. 2386 02:03:26.840 --> 02:03:29.680 And that's very good, very good. So that is a 2387 02:03:29.720 --> 02:03:32.199 good reason to make sure it's under code and have 2388 02:03:32.399 --> 02:03:35.800 to permit. And then I'm hoping that, of of course 2389 02:03:36.039 --> 02:03:38.760 Mark goes out there from Genesis, that he'll take that 2390 02:03:38.840 --> 02:03:43.359 into consideration, because when it comes to value, it really 2391 02:03:43.479 --> 02:03:52.279 does depend on the actual you know, quality, Otherwise you 2392 02:03:52.319 --> 02:03:54.960 didn't get the value. I got to go on to Terry. Now, Terry, 2393 02:03:55.000 --> 02:03:57.000 you've been waiting quite a bit. Thank you, guys, Thank 2394 02:03:57.039 --> 02:03:59.119 you very much. What's going on Terry. 2395 02:04:00.079 --> 02:04:02.439 Hey Tom, thanks to take my call. 2396 02:04:02.680 --> 02:04:03.720 Yes, sir ask us. 2397 02:04:04.680 --> 02:04:08.520 So just a quick question. I share fifty fifty physical 2398 02:04:08.600 --> 02:04:13.800 custody with mom. I have full sole legal custee for 2399 02:04:14.000 --> 02:04:16.760 health care, school, religion. 2400 02:04:16.920 --> 02:04:18.119 Okay, my question is this. 2401 02:04:18.319 --> 02:04:21.760 My daughter's in eighth grade. They're taking a trip to Washington, 2402 02:04:21.840 --> 02:04:22.079 d C. 2403 02:04:22.279 --> 02:04:22.760 New York. 2404 02:04:23.159 --> 02:04:25.800 They're going to see the inauguration when Trump gets re elected, 2405 02:04:26.279 --> 02:04:29.720 and so she's all she loves Trump. 2406 02:04:29.960 --> 02:04:30.560 I love Trump. 2407 02:04:30.920 --> 02:04:34.439 But anyway, my question is this, Tom, is so Mom 2408 02:04:35.199 --> 02:04:38.359 originally was for it, and then she's not for it. 2409 02:04:38.479 --> 02:04:41.119 And then I talked to my daughter, I'm paying for 2410 02:04:41.159 --> 02:04:41.760 the whole. 2411 02:04:41.560 --> 02:04:42.840 Cost of it. 2412 02:04:43.319 --> 02:04:46.239 She would leave on my week, but then she would 2413 02:04:46.239 --> 02:04:49.760 get back in the middle of mom's week. It's it's 2414 02:04:49.760 --> 02:04:52.560 it's it's not a field trip for school, but it's 2415 02:04:52.640 --> 02:04:55.359 it's school teachers and they have all the chaperones and 2416 02:04:55.399 --> 02:04:58.560 all that. My question is do I have the ability 2417 02:04:58.640 --> 02:05:02.239 to make that final decision with legal custody sole legal custody. 2418 02:05:02.640 --> 02:05:05.640 If you have sole legal custody, is it leaving the state. 2419 02:05:06.760 --> 02:05:08.960 It is it's leaving a Laska to go to Washington, 2420 02:05:09.039 --> 02:05:09.279 d C. 2421 02:05:09.520 --> 02:05:14.119 Yep, you absolutely can keep them from taking your daughter 2422 02:05:14.159 --> 02:05:14.720 out of state. 2423 02:05:15.680 --> 02:05:17.560 No, no, no, I want her to go. 2424 02:05:18.079 --> 02:05:21.560 Oh I want Okay, okay, that's a good question. Actually 2425 02:05:21.640 --> 02:05:22.159 I don't know that. 2426 02:05:22.239 --> 02:05:26.319 I mean, you have full if you have full custody. 2427 02:05:27.079 --> 02:05:30.880 Legal full, so I have full sole legal, just illegal, 2428 02:05:31.279 --> 02:05:35.520 and then we have fifty to fifty physical where every. 2429 02:05:35.239 --> 02:05:41.159 Other week it's called visitation. Yeah, okay, you have Yeah, 2430 02:05:41.199 --> 02:05:44.720 I think I'm look at I'm not giving you a 2431 02:05:44.800 --> 02:05:47.319 legal advice, but it sounds logical to me. If you 2432 02:05:47.399 --> 02:05:51.680 have sole legal custody, then you should be able to 2433 02:05:51.680 --> 02:05:53.960 make the choice. Of course, you can make the choice. 2434 02:05:54.279 --> 02:05:56.960 It's only in joint custody where you need the permission 2435 02:05:57.000 --> 02:06:00.439 of the other parent. I mean, that's right, I mean, 2436 02:06:00.760 --> 02:06:03.119 I mean I'm not giving legal advice. But from my 2437 02:06:03.239 --> 02:06:06.560 past cases we've had on the show where experts have 2438 02:06:06.640 --> 02:06:09.760 come on, the only time anyone to leave the state 2439 02:06:09.960 --> 02:06:14.439 or to leave the country would need any kind of permission. Well, 2440 02:06:14.479 --> 02:06:19.840 there's two cases actually, even with sole custody, Even with 2441 02:06:20.000 --> 02:06:26.119 sole custody, if the divorce or childcare decree calls for permission, 2442 02:06:26.840 --> 02:06:31.960 then there has to be permission. For example, sometimes parents 2443 02:06:32.079 --> 02:06:35.279 will give up custody because they work their butts off 2444 02:06:35.840 --> 02:06:37.960 and they know they can't take them fifty percent of 2445 02:06:38.000 --> 02:06:39.720 the time, but they want to visit them every now 2446 02:06:39.760 --> 02:06:42.920 and then. In that case, there could be a decree 2447 02:06:42.960 --> 02:06:47.560 that says although father or although mother has one hundred 2448 02:06:47.560 --> 02:06:53.239 percent legal custody and domicile that that in order to 2449 02:06:53.359 --> 02:06:55.119 move out of the country or out of the state, 2450 02:06:55.439 --> 02:07:00.319 you need permission. So you absence of the absence of that, 2451 02:07:01.039 --> 02:07:03.760 I don't see any reason why you couldn't. Are you 2452 02:07:03.880 --> 02:07:05.760 sure it's not in your decree anywhere? 2453 02:07:07.279 --> 02:07:10.479 Yeah, So what it states is that I just need 2454 02:07:10.520 --> 02:07:15.680 to let mom know if if I'm going to if 2455 02:07:15.720 --> 02:07:16.439 Selah is going. 2456 02:07:16.399 --> 02:07:19.000 To go out of state, and you're sure, that's all 2457 02:07:19.079 --> 02:07:21.720 it says. It doesn't say you must seek permission. 2458 02:07:23.359 --> 02:07:24.880 No, it just says I have to let her know. 2459 02:07:26.279 --> 02:07:28.520 Well, then you're answering your own question, I would think. 2460 02:07:28.640 --> 02:07:31.359 I mean, obviously, I'm going to call my attorney just 2461 02:07:31.399 --> 02:07:31.880 a double check. 2462 02:07:31.920 --> 02:07:34.560 But of course you could, of course you should. And 2463 02:07:34.640 --> 02:07:36.079 how long is she going to be gone? 2464 02:07:37.399 --> 02:07:37.920 Just a week? 2465 02:07:38.199 --> 02:07:38.880 Just six days? 2466 02:07:39.159 --> 02:07:41.640 Are you going with her? 2467 02:07:42.680 --> 02:07:45.199 I'm not going with her. She's going with other kids 2468 02:07:45.199 --> 02:07:46.760 from the school and the team. 2469 02:07:47.079 --> 02:07:50.680 Now here's another thing that I hate that happens once 2470 02:07:50.680 --> 02:07:54.479 in a while. I don't know what expression to use 2471 02:07:54.560 --> 02:07:59.439 for it, but it happens in child custody, child care, 2472 02:08:00.359 --> 02:08:04.520 when it comes to education, and that's when people try 2473 02:08:04.560 --> 02:08:08.840 to interpret for themselves what they think is right. And 2474 02:08:08.880 --> 02:08:13.920 it happens with medical and health, with religion and it. 2475 02:08:14.399 --> 02:08:16.920 Let me give you an example. You have one hundred 2476 02:08:16.960 --> 02:08:21.479 percent soul custody, and you are getting braces for your kid, 2477 02:08:22.439 --> 02:08:27.279 and your kid needs some extractions, and the mom writes 2478 02:08:27.800 --> 02:08:30.079 to the dentist or calls the dentists, said, if you 2479 02:08:30.119 --> 02:08:33.479 touch my daughter without my permission, there's going to be 2480 02:08:33.520 --> 02:08:37.840 hell to pay. Now, you have one hundred percent decision making, 2481 02:08:38.479 --> 02:08:42.000 one hundred percent custody. But in that case you have 2482 02:08:42.119 --> 02:08:47.239 people who air on the side of doing nothing just 2483 02:08:47.359 --> 02:08:49.760 because they don't want to be dragged into it. So 2484 02:08:50.199 --> 02:08:52.720 just let me warn you. If the mom is really 2485 02:08:52.800 --> 02:08:57.399 bitter and really really strong minded, I'll bet you if 2486 02:08:57.399 --> 02:08:59.640 she called the school and said, if you take my 2487 02:08:59.760 --> 02:09:03.119 daughter out of this state, I am going to sue you, 2488 02:09:03.239 --> 02:09:06.800 blah blah. They may say, you know, Terry, I understand 2489 02:09:06.880 --> 02:09:09.560 you have legal rights, but we're we're not gonna do it. 2490 02:09:10.079 --> 02:09:14.479 You may sometimes you run into that because people get 2491 02:09:14.720 --> 02:09:18.039 so bent out of shape and they don't want to 2492 02:09:18.079 --> 02:09:20.800 be dragged in the middle of it. So just be 2493 02:09:21.119 --> 02:09:23.560 just be forewarned of that. We have more coming up 2494 02:09:23.600 --> 02:09:26.039 on The Troubleshooter Show. Three oh three seven one three 2495 02:09:26.119 --> 02:09:27.640 bucks seven one three eight two five five. 2496 02:09:27.680 --> 02:09:28.159 Don't forget. 2497 02:09:28.199 --> 02:09:31.920 Compass Insurance Group does insurance checkups for the asking the 2498 02:09:32.039 --> 02:09:34.800 Insurance helps Center dot com to get started. Or three 2499 02:09:34.800 --> 02:09:37.960 oh three nine nine to six nine thousand, go with 2500 02:09:38.000 --> 02:09:41.600 a sure thing Denver's Best roofer Excel Roofing dot com. 2501 02:09:41.640 --> 02:09:47.359 You don't pay a cent until you're content time for 2502 02:09:47.399 --> 02:09:51.159 an insurance checkup free, no obligation. In comparison, call Compass 2503 02:09:51.199 --> 02:09:54.479 Insurance paying too much your coverage at dozens of insurance 2504 02:09:54.479 --> 02:09:56.960 companies find out now three oh three seven to seven 2505 02:09:57.000 --> 02:09:59.680 to one help. You'll think you're his only customer when 2506 02:09:59.720 --> 02:10:01.840 you he was. Frank durand the real estate Man dot 2507 02:10:01.880 --> 02:10:05.199 com to list your home with Remax Alliance three oh 2508 02:10:05.239 --> 02:10:15.199 three nine two zero sixteen twenty two. Hi Tom Martino, 2509 02:10:16.239 --> 02:10:19.479 your Troubleshooter three O three seven one three talk three 2510 02:10:19.560 --> 02:10:24.560 O three seven one three eight two five five. Greg, 2511 02:10:24.640 --> 02:10:26.960 Welcome to the show. What's going on in your life. 2512 02:10:27.079 --> 02:10:33.520 Greg took Greg, Yes, sir. 2513 02:10:33.479 --> 02:10:40.439 Yes, I took my twenty thirteen GMC terrain to the 2514 02:10:40.560 --> 02:10:44.600 shop because it just quit quit driving. I couldn't start it, 2515 02:10:45.239 --> 02:10:47.920 and they told me I need a new engine. So 2516 02:10:48.199 --> 02:10:51.000 a huged engine is ten thousand. 2517 02:10:51.039 --> 02:10:53.600 Wait a minute, Wait a minute, I mean, just like that, 2518 02:10:53.640 --> 02:10:54.560 you need a new engine? 2519 02:10:54.640 --> 02:10:57.960 How many miles on this saying thing? They're pretty hardy? 2520 02:10:58.239 --> 02:11:00.800 One hundred and twenty four thousand? 2521 02:11:01.560 --> 02:11:04.520 Was it driven hard and put up wet? 2522 02:11:05.920 --> 02:11:06.119 No? 2523 02:11:06.319 --> 02:11:08.960 I bought it when it had about one hundred and 2524 02:11:09.119 --> 02:11:09.960 five thousand. 2525 02:11:10.279 --> 02:11:12.760 Oh okay, so you have you have no idea how 2526 02:11:12.800 --> 02:11:13.880 it was treated? Right? 2527 02:11:15.079 --> 02:11:15.520 Correct? 2528 02:11:16.119 --> 02:11:20.119 And this is not a diesel right, No, this. 2529 02:11:20.239 --> 02:11:26.279 Is a sixth cylinder Oh okay, six cylinder engine three 2530 02:11:26.319 --> 02:11:28.479 point six leader, got it? 2531 02:11:28.640 --> 02:11:29.119 Okay. 2532 02:11:29.439 --> 02:11:32.640 I'm trying to find out who you recommend to contact 2533 02:11:32.680 --> 02:11:37.159 for either taking it there or at least a second opinion. 2534 02:11:39.199 --> 02:11:43.720 Well, Kevin Colkoin be a great second opinion on that too. 2535 02:11:44.039 --> 02:11:46.840 I mean really, he would be where are. 2536 02:11:46.720 --> 02:11:49.359 You located, Lewisville? 2537 02:11:50.960 --> 02:11:56.119 Oh okay, I'll tell you where to go? Yeah, hands 2538 02:11:56.119 --> 02:11:56.880 on auto tech. 2539 02:11:58.319 --> 02:12:00.760 Yeah. He's a great guy man, Tom, You'll love him. 2540 02:12:00.800 --> 02:12:05.039 Tom, I'm looking him up right now. That is perfect, 2541 02:12:05.119 --> 02:12:05.600 thank you. 2542 02:12:06.039 --> 02:12:09.600 And he's right near you. And you want to talk honesty, 2543 02:12:09.680 --> 02:12:10.239 there you go. 2544 02:12:11.800 --> 02:12:14.119 Yes, I need honesty at that price. 2545 02:12:14.439 --> 02:12:17.119 And he's also value I No, he's a good guy. Man, 2546 02:12:17.159 --> 02:12:21.600 he's a really good guy. So what were you being 2547 02:12:21.680 --> 02:12:23.960 quoted so far on that? First of all, you may 2548 02:12:24.000 --> 02:12:26.119 not even need it. But what were you quoted on 2549 02:12:26.159 --> 02:12:27.640 that engine? 2550 02:12:27.960 --> 02:12:33.199 So for a used engine ten thousand dollars fully installed, 2551 02:12:34.279 --> 02:12:38.640 fully installed? For a rebuild engine thirteen thousand. 2552 02:12:38.760 --> 02:12:44.399 Yeah, that's about Yeah, those six cylinders don't have the 2553 02:12:44.439 --> 02:12:48.159 staypower as the other bigger ones. But do you like 2554 02:12:48.239 --> 02:12:51.000 the do you like the condition of the vehicle otherwise? 2555 02:12:52.199 --> 02:12:52.399 Yeah? 2556 02:12:52.399 --> 02:12:52.720 I do. 2557 02:12:52.960 --> 02:12:56.840 It's it's a great car. Otherwise. I only paid eleven 2558 02:12:56.920 --> 02:13:00.800 thousand for it five years ago. Okay, I'm looking at 2559 02:13:01.079 --> 02:13:02.960 a cost that's more than the vehicle. 2560 02:13:03.800 --> 02:13:06.760 But you're not going to be okay, but you're not 2561 02:13:06.800 --> 02:13:08.840 going to be buried if you truly keep it. 2562 02:13:10.600 --> 02:13:13.239 Yeah, I own it out right now. I just have 2563 02:13:13.319 --> 02:13:18.479 to come up with the money for the engine. 2564 02:13:17.000 --> 02:13:20.560 All right. Try there. You may not need it. They 2565 02:13:20.640 --> 02:13:23.000 might be able to rebuild what you have. There are 2566 02:13:23.079 --> 02:13:26.399 all kinds of options. Did anyone tell you why you 2567 02:13:26.520 --> 02:13:28.640 need an engine. Usually they got to run it or 2568 02:13:28.720 --> 02:13:32.279 check it first. What did they do as far as 2569 02:13:31.359 --> 02:13:34.520 they dropped the compression? 2570 02:13:34.720 --> 02:13:39.359 And I've got bad compression in four of the six cylinders. 2571 02:13:39.479 --> 02:13:42.560 Okay? Did they ever mention like a top job or 2572 02:13:42.840 --> 02:13:44.239 you know head now? 2573 02:13:44.319 --> 02:13:47.239 They told me it would cost more to rebuild it 2574 02:13:47.319 --> 02:13:48.880 than it would to buy an engine. 2575 02:13:49.359 --> 02:13:51.960 Okay, and that could be so, that could be so? 2576 02:13:52.600 --> 02:13:54.680 All right, let me know what happens at hands On. 2577 02:13:54.760 --> 02:13:56.760 We We're for a lot of people. Tim We like him. 2578 02:13:56.800 --> 02:13:59.000 He's on the show now and then three zero three 2579 02:13:59.199 --> 02:14:01.640 seven to one three talk seven one three eight two 2580 02:14:01.720 --> 02:14:06.520 five five more. Right after this, go with a sure 2581 02:14:06.640 --> 02:14:09.760 thing Denver's Best roofer Excel Roofing dot com. 2582 02:14:09.800 --> 02:14:11.800 You don't pay a cent until you're content. 2583 02:14:15.199 --> 02:14:18.359 Time for an insurance check up free, no obligation comparison 2584 02:14:18.479 --> 02:14:22.079 call Compass Insurance paying too much your coverage at dozens 2585 02:14:22.079 --> 02:14:24.800 of insurance companies find out now three oh three seven 2586 02:14:24.920 --> 02:14:27.720 seven to one. Help. You'll think you're his only customer 2587 02:14:27.760 --> 02:14:30.000 when you choose Frank durand the real estate Man dot 2588 02:14:30.039 --> 02:14:33.319 com to list your home with Remax Alliance three oh 2589 02:14:33.399 --> 02:14:38.319 three nine two zero sixteen twenty two. How about that. 2590 02:14:40.399 --> 02:14:43.920 I'm Tom Martine. You're trawl shooter three O three seven 2591 02:14:44.000 --> 02:14:47.479 one three talks seven one three eight two five five 2592 02:14:47.600 --> 02:14:50.680 here to help you. And uh, let's finish up with 2593 02:14:50.760 --> 02:14:53.359 bob Logan plumb line services. 2594 02:14:54.399 --> 02:14:58.720 Okay, now, eating cooling, plumbing, electrical drain cleaning. 2595 02:14:58.800 --> 02:15:03.600 Now, hey, po, guys still do a TV chargers ninety 2596 02:15:03.640 --> 02:15:05.319 three or free? You still do it? 2597 02:15:05.399 --> 02:15:06.439 Right? We do? 2598 02:15:06.840 --> 02:15:09.319 In fact, in fact, this month we got a special 2599 02:15:09.359 --> 02:15:11.079 so it's not only ninety three or free for a 2600 02:15:11.119 --> 02:15:12.159 drain cleaning special fee. 2601 02:15:12.159 --> 02:15:15.359 You can't clear. It's free, but will include on mainlines, 2602 02:15:15.439 --> 02:15:18.439 will include a free video inspection this month only. 2603 02:15:18.279 --> 02:15:21.399 Ninety sure or free plus free drains plus free video. 2604 02:15:21.399 --> 02:15:22.079 I mean free video. 2605 02:15:22.159 --> 02:15:25.720 It is the most unbelievable service anybody listening out there. 2606 02:15:25.880 --> 02:15:28.239 If you have a slow drain and you're sick and 2607 02:15:28.319 --> 02:15:31.880 tired of say that kitchen sink taken forever, whatever it is, 2608 02:15:32.239 --> 02:15:34.920 you call these guys up. They're either going to fix 2609 02:15:34.960 --> 02:15:38.439 it for ninety three bucks like they did at my house. 2610 02:15:38.600 --> 02:15:40.520 And I didn't call up going oh Bob, I need 2611 02:15:40.560 --> 02:15:43.039 a favor. I just called up their regular number. They 2612 02:15:43.079 --> 02:15:47.039 came out, they came inside ninety three dollars later. My 2613 02:15:47.159 --> 02:15:48.359 drain's been perfect for. 2614 02:15:48.359 --> 02:15:51.920 Over a year. That's the best deal in the world. Yeah, 2615 02:15:51.920 --> 02:15:54.199 and let's let's speak. But let's be clear that we 2616 02:15:54.319 --> 02:15:55.359 will clear the drain. 2617 02:15:55.439 --> 02:15:55.760 We will. 2618 02:15:56.000 --> 02:15:58.159 If it's a broken pipe or something like that, well 2619 02:15:58.159 --> 02:15:59.359 of courseans to repair it. 2620 02:15:59.399 --> 02:16:02.000 But no, yes, mine happened to be. If we can't 2621 02:16:02.039 --> 02:16:03.079 clear it, it's free. 2622 02:16:03.359 --> 02:16:05.960 Mine happened to be basically old grease and stuff that 2623 02:16:06.079 --> 02:16:08.079 goes down the main kitchen sake. 2624 02:16:08.199 --> 02:16:11.039 I mean, it happens very common, even even if people 2625 02:16:11.079 --> 02:16:13.439 don't pour grease down there. Just the food and the 2626 02:16:13.479 --> 02:16:16.880 sludge and everything else builds up over time, so very common. 2627 02:16:16.920 --> 02:16:18.439 How do you even I hate to say, but how 2628 02:16:18.439 --> 02:16:19.760 do you even afford to do that? 2629 02:16:19.800 --> 02:16:20.039 Bob? 2630 02:16:20.079 --> 02:16:23.039 I mean, I guess really what you're hoping is eventually 2631 02:16:23.359 --> 02:16:25.520 you find someone that's got a real problem like the 2632 02:16:25.600 --> 02:16:28.439 drains broke, and then you actually get a good paying 2633 02:16:28.560 --> 02:16:29.319 job out of it. 2634 02:16:29.840 --> 02:16:32.799 That that's part of it, Mark, But and certainly do 2635 02:16:32.840 --> 02:16:34.959 come across broken lines and we'll give you options for 2636 02:16:34.959 --> 02:16:38.040 a repair. But we just want an opportunity to get 2637 02:16:38.040 --> 02:16:42.000 in a new customer's home and show them what a 2638 02:16:42.200 --> 02:16:45.600 what a great company. We have, you know, the representative's 2639 02:16:45.680 --> 02:16:46.200 top quality. 2640 02:16:46.319 --> 02:16:49.440 So they put on both their technicians came out. In fact, 2641 02:16:49.479 --> 02:16:51.879 the main drain guy came out. He was training another guy. 2642 02:16:52.040 --> 02:16:55.280 You know, they put on booties. They just do everything right. 2643 02:16:55.319 --> 02:16:56.200 They're great people. 2644 02:16:56.600 --> 02:16:58.719 So if we if we didn't, if we didn't charge 2645 02:16:58.719 --> 02:17:00.680 her for that call, if it was free, that that 2646 02:17:00.719 --> 02:17:01.680 call mark. 2647 02:17:01.719 --> 02:17:05.120 But no I paid and you cleared it, I know. 2648 02:17:05.159 --> 02:17:07.799 But if it but if it was free, even if 2649 02:17:07.799 --> 02:17:09.040 they couldn't get it clean. 2650 02:17:08.959 --> 02:17:11.440 Again, we want to do such an outstanding job that 2651 02:17:11.680 --> 02:17:13.920 you'll remember us when you have heating and cooling or 2652 02:17:13.959 --> 02:17:15.479 electrical or other plumbing issues. 2653 02:17:15.520 --> 02:17:17.559 But here's what I like. If it's if they can't 2654 02:17:17.600 --> 02:17:20.200 get it for ninety three, there's a problem, man, Tom Hambridge. 2655 02:17:20.559 --> 02:17:23.959 Problem is yeah, yeah, yeah, that's uh three oh three 2656 02:17:24.040 --> 02:17:27.319 five eight six ten eighty six, five eight six ten 2657 02:17:27.360 --> 02:17:30.520 eighty six. They also like you going to the website. 2658 02:17:30.680 --> 02:17:34.559 You can contact them there too. Plumbline Services dot com. 2659 02:17:34.559 --> 02:17:38.000 A lot of people remember that plumb line Services dot 2660 02:17:38.040 --> 02:17:39.799 com