WEBVTT 1 00:00:00.040 --> 00:00:03.160 The following program is produced by the Tech Talk Radio Network. 2 00:00:03.240 --> 00:00:04.160 Right it does a Colin Macria. 3 00:00:04.200 --> 00:00:06.879 Whose line is it? Anyway you're listening to tech talk radio. 4 00:00:07.519 --> 00:00:08.720 I don't know how it works. 5 00:00:08.839 --> 00:00:10.919 It's all magical stuff for me. 6 00:00:13.640 --> 00:00:17.199 Welcome to another episode of tech Talk Radio. I'm Andy Taylor, 7 00:00:17.480 --> 00:00:20.640 I'm Sean de Weird, and we have questions from last 8 00:00:20.679 --> 00:00:23.559 week's show. Sean, if you remember at the end of 9 00:00:23.640 --> 00:00:26.000 last week, it just seems like every week we're ending 10 00:00:26.000 --> 00:00:28.920 in some kind of a cliffhanger, or we're. 11 00:00:28.760 --> 00:00:30.960 Making somebody mad, or they're called us out we have 12 00:00:31.600 --> 00:00:32.479 to rebute. 13 00:00:32.880 --> 00:00:36.960 Yeah, our listeners, Well, all right, this one. I was 14 00:00:36.960 --> 00:00:41.119 talking about me buying a USB hub at a discount store. 15 00:00:41.280 --> 00:00:45.840 Oh yeah, yeah, right, and it's electronic necessities. It's a 16 00:00:45.960 --> 00:00:49.719 USB a four port hub. It has one USB C 17 00:00:49.960 --> 00:00:52.600 port on it. And you guys brought up something really 18 00:00:52.640 --> 00:00:56.200 important at the end of the show that I had 19 00:00:56.240 --> 00:00:59.119 to be careful before I plug this in. Because you 20 00:00:59.159 --> 00:01:02.880 bought it at a store doesn't necessarily mean it's gonna 21 00:01:02.920 --> 00:01:06.480 be safe. It's safe, and you know, I had a 22 00:01:06.519 --> 00:01:08.519 couple of people ask me, like, wait, what does that mean? 23 00:01:09.200 --> 00:01:12.560 What kind of dangerous could you run into. I remembered 24 00:01:12.799 --> 00:01:16.159 not long ago seeing posts where people had been buying 25 00:01:16.359 --> 00:01:18.480 storage drives now number when you don't want to get 26 00:01:18.519 --> 00:01:21.760 ripped off, but they've been buying storage drives online and 27 00:01:21.799 --> 00:01:23.879 when they get the storage drive, it's like, you know, 28 00:01:23.879 --> 00:01:26.280 a no name brand or whatnot, and when they open 29 00:01:26.319 --> 00:01:29.200 it up, they're basically SD cards that have been hot 30 00:01:29.200 --> 00:01:31.079 glued into the inside of this. 31 00:01:30.959 --> 00:01:35.599 Thing, or it's just a small chip that's mimicking saying 32 00:01:35.680 --> 00:01:37.799 you have two terabytes. But then you fill it up 33 00:01:37.840 --> 00:01:39.920 and you're like you put one picture on it, and 34 00:01:39.920 --> 00:01:40.640 it's like, yeah. 35 00:01:41.120 --> 00:01:45.000 How did that happen? Right? Yeah, So anyway, I went 36 00:01:45.040 --> 00:01:47.120 ahead and I promised you guys, I said I would 37 00:01:47.319 --> 00:01:48.719 I would go ahead and take a look at it. 38 00:01:48.760 --> 00:01:50.239 So I took the enclosure. 39 00:01:50.359 --> 00:01:52.319 We actually took it apart, and I took it apart. 40 00:01:52.239 --> 00:01:54.920 Very it's actually pretty easy to take apart, which that 41 00:01:55.000 --> 00:02:01.439 also worried me a little. And here is basically the inners, 42 00:02:01.480 --> 00:02:04.480 and I'll show you of what I got on this. 43 00:02:05.359 --> 00:02:08.520 And it looks like an honest to goodness USB hub 44 00:02:08.680 --> 00:02:12.080 with USB three, USB A and one USB C. 45 00:02:12.319 --> 00:02:16.879 It looks like a legit, no nefarious looking pieces or 46 00:02:17.080 --> 00:02:18.400 transmitters or anything on there. 47 00:02:18.439 --> 00:02:20.240 Yeah, so I'll be able to put it back in 48 00:02:20.280 --> 00:02:23.919 the housing very easily and it should should hopefully work 49 00:02:23.960 --> 00:02:26.280 for me. But that it was actually kind of fun 50 00:02:26.319 --> 00:02:28.599 to open the thing up, and yeah, try and do 51 00:02:28.639 --> 00:02:31.599 it so I didn't just absolutely destroy it. 52 00:02:31.639 --> 00:02:34.199 But yeah, I mean you just like, just so our 53 00:02:34.240 --> 00:02:38.000 listeners catch up, right, try to avoid buying USB cables 54 00:02:38.000 --> 00:02:43.360 from gas stations and you know, convenience stores or other 55 00:02:43.960 --> 00:02:47.439 strange places, like go to a reputable vendor, go to anchor, 56 00:02:47.599 --> 00:02:50.479 go to BNH photo. Bend a little bit more money 57 00:02:50.479 --> 00:02:52.599 than this is three dollars, it's going to give me 58 00:02:52.719 --> 00:02:54.840 four USB poort. It's like, spend a little bit more 59 00:02:54.879 --> 00:02:57.120 money just for some piece of mind. 60 00:02:57.360 --> 00:02:59.879 Well, you know, security wise, Sean, we have talked about 61 00:02:59.879 --> 00:03:01.919 this in the past. If you're walking out on a 62 00:03:02.000 --> 00:03:04.280 maybe a school campus or even a you know, a 63 00:03:04.319 --> 00:03:07.680 shopping area and you see a USB drive on the floor, 64 00:03:07.960 --> 00:03:10.120 plug it in. Yeah, don't want to do that. It's 65 00:03:10.199 --> 00:03:13.000 the last thing you want to do is plug that 66 00:03:13.159 --> 00:03:17.639 thing in. Because it has been common for people to 67 00:03:17.879 --> 00:03:21.680 use the method of a flash drive with you know, 68 00:03:21.840 --> 00:03:26.240 malware whatever on it. Just drop them somewhere somebody takes it, 69 00:03:26.319 --> 00:03:29.759 the curiosity killed the cat, plugs it into your computer, 70 00:03:30.080 --> 00:03:33.280 and next thing you know, you run into other problems. 71 00:03:32.879 --> 00:03:36.080 With the ease of being able to put scripts on something. 72 00:03:36.120 --> 00:03:37.520 So you plug a USB drive in, all of a 73 00:03:37.520 --> 00:03:40.680 sudden it's installed malware in the back end, and you've 74 00:03:40.680 --> 00:03:43.360 got a botnet running and somebody's mining crypto. Like, there's 75 00:03:43.360 --> 00:03:45.159 all sorts of stuff that people can do with a 76 00:03:45.159 --> 00:03:46.199 simple USB driver. 77 00:03:46.319 --> 00:03:48.879 I'm always nervous. Have you ever had the situation sean 78 00:03:48.919 --> 00:03:51.599 where somebody comes over. It could be a family member, 79 00:03:51.599 --> 00:03:53.680 it could be a friend, So, oh yeah, here, let 80 00:03:53.759 --> 00:03:57.560 me plug my drive in to your computer. Some people, 81 00:03:57.759 --> 00:04:00.080 my kids have looked at me like, dad, come on, 82 00:04:00.280 --> 00:04:03.319 it's me. But I don't know where that drive's been 83 00:04:04.039 --> 00:04:05.039 true And. 84 00:04:05.000 --> 00:04:07.240 Yeah, you don't know if their system has been compromised 85 00:04:07.319 --> 00:04:10.439 or not. That's why I have a Windows well not 86 00:04:10.479 --> 00:04:13.439 wind know, since running Linux. But if somebody wants to 87 00:04:13.439 --> 00:04:16.480 pug something in, Okay, you want to give you some files, 88 00:04:16.560 --> 00:04:18.199 do you go plug it into this computer that I 89 00:04:18.240 --> 00:04:20.560 don't care about that I can reimage in two seconds. 90 00:04:20.920 --> 00:04:23.639 Being on that note, you know of a USB drive, 91 00:04:23.879 --> 00:04:27.279 a flash drive, you know, whatever capacity I mean, even 92 00:04:27.519 --> 00:04:30.800 just a smaller, older drive could cause some damage. The 93 00:04:30.920 --> 00:04:36.000 idea now is we've seen this at airports and other places, restaurants, 94 00:04:36.079 --> 00:04:39.639 coffee shops, where somebody just leaves the USB cable behind 95 00:04:39.839 --> 00:04:41.639 and you look at it and you think, wow, I 96 00:04:41.680 --> 00:04:46.160 can use that. That's going to be great. Now, don't 97 00:04:46.160 --> 00:04:47.920 want to do that either, No, don't. 98 00:04:48.480 --> 00:04:51.759 Just I'm just gonna say again, don't trust anybody else's 99 00:04:51.839 --> 00:04:56.360 USB cables. Don't trust a stranger. Don't trust I mean 100 00:04:56.399 --> 00:04:59.040 even just plugging into Like you know, you sit at 101 00:04:59.079 --> 00:05:01.120 a desk at most air now and they have USP 102 00:05:01.199 --> 00:05:02.439 ports to them. Don't do it. Don't do it? 103 00:05:02.439 --> 00:05:04.560 Oh you mean like you it right? Yeah? 104 00:05:04.639 --> 00:05:06.759 Yeah, Like you know, they take a regular outlet and 105 00:05:06.800 --> 00:05:09.240 they put you know, two Edison plugs into USB ports 106 00:05:09.240 --> 00:05:11.519 in it. Don't plug into those USB ports. You don't 107 00:05:11.560 --> 00:05:15.680 know where that goes. Yeah now yeah, okay, give everybody 108 00:05:15.759 --> 00:05:17.439 the benefit of the doubt. Right. An airport is a 109 00:05:17.480 --> 00:05:20.319 public space. There's no way they want to compromise that. 110 00:05:20.360 --> 00:05:22.680 But you don't know, You just don't know, right, So 111 00:05:22.920 --> 00:05:26.800 just you know, use your own power brick, or just 112 00:05:26.879 --> 00:05:29.879 use your own USB cable or you know, plug into 113 00:05:29.920 --> 00:05:33.560 power first and then because there are also they also 114 00:05:33.639 --> 00:05:35.680 make cables that will just power. 115 00:05:36.519 --> 00:05:38.680 Right, somebody tell me, you know, one of the benefits 116 00:05:38.759 --> 00:05:42.319 of the newer laptops is longer battery life. So if 117 00:05:42.319 --> 00:05:44.920 you go to a coffee shop and you're running out 118 00:05:44.920 --> 00:05:47.120 of battery, that means it's time to leave the coffee shop. 119 00:05:47.759 --> 00:05:50.199 So you don't have to plug in to their power. 120 00:05:50.800 --> 00:05:53.360 I mean unless you're playing video games at the coffee shop. 121 00:05:54.120 --> 00:05:57.120 If you're doing just writing or notebooking, or you know, 122 00:05:57.160 --> 00:05:59.680 just catching up on emails, you should have no issue 123 00:05:59.720 --> 00:06:02.399 with bad life on a current laptop or an iPad or. 124 00:06:02.319 --> 00:06:05.879 Something right right, I was speaking of laptops. You have 125 00:06:06.079 --> 00:06:10.879 been consulting with your your parents, your in laws. Okay, 126 00:06:10.879 --> 00:06:13.199 so you've been consulting with the in laws about a 127 00:06:13.279 --> 00:06:16.560 system you ended up finding. I believe it was old 128 00:06:16.600 --> 00:06:18.839 in Novo that you want. 129 00:06:18.120 --> 00:06:22.160 To So we right after Christmas we spent some time 130 00:06:22.199 --> 00:06:25.519 looking at They said, hey, we've got a really old 131 00:06:26.120 --> 00:06:32.759 HP laptop from twenty fifteen or twenty sixteen. It's got 132 00:06:32.839 --> 00:06:35.199 four gigabytes a RAM in it. It won't upgrade to 133 00:06:35.199 --> 00:06:38.079 Windows eleven. Basically, they got the Windows eleven update alert 134 00:06:38.160 --> 00:06:40.759 saying you're our computer. It needs to be updated Windows eleven. 135 00:06:40.800 --> 00:06:43.079 And then they took it to the local computer shop 136 00:06:43.079 --> 00:06:45.279 and then they said, oh yeah, this won't upgrade to 137 00:06:45.279 --> 00:06:47.920 Windows eleven. And so they're like, we want to get 138 00:06:47.920 --> 00:06:50.639 a new computer that you know, we don't in the 139 00:06:50.639 --> 00:06:53.040 next five to six years, don't have to replace. Right, 140 00:06:53.759 --> 00:06:56.639 So they gave me a budget of eight hundred bucks. 141 00:06:56.959 --> 00:06:58.439 It's not that much, No, it's not. 142 00:06:58.560 --> 00:07:00.800 But you can get a reasonably rice laptop. You can 143 00:07:00.800 --> 00:07:03.319 get a reasonably good laptop for that price. So I 144 00:07:03.360 --> 00:07:06.360 started looking, right, and really my my options were limited 145 00:07:06.399 --> 00:07:14.199 to some Lenovo's and some Dells and a couple of 146 00:07:14.240 --> 00:07:18.759 Acers in there. Right but right, So I really wanted 147 00:07:18.759 --> 00:07:21.839 to get something from somewhere I knew. I didn't want 148 00:07:21.839 --> 00:07:22.839 to go to bet. I didn't want him to go 149 00:07:22.879 --> 00:07:24.360 down to the street to best Buy. I didn't want 150 00:07:24.360 --> 00:07:27.160 to go to Target, Meyer, Walmart, any of those types 151 00:07:27.199 --> 00:07:30.720 of things. So we looked at we narrowed it down 152 00:07:30.720 --> 00:07:31.480 to Microcenter. 153 00:07:31.720 --> 00:07:33.600 We don't have one of those out here. 154 00:07:33.480 --> 00:07:37.160 In micro Center about two hours from where they live, right, 155 00:07:37.639 --> 00:07:39.920 but you can get them shipped from micro Center. It's 156 00:07:40.000 --> 00:07:42.040 worth it any plus, you can get the Microcenter warranty, 157 00:07:42.120 --> 00:07:42.519 the whole thing. 158 00:07:42.560 --> 00:07:44.360 I remember when when I was looking for a thirty 159 00:07:44.399 --> 00:07:47.399 eighty graphics card and you know, they it was like 160 00:07:47.680 --> 00:07:50.720 they're coming out. I sent my son, who lives in 161 00:07:51.040 --> 00:07:54.439 hunting A Beach to Irvine to our microcenter there, which 162 00:07:54.439 --> 00:07:57.360 is about thirty minutes away, because it showed that they 163 00:07:57.439 --> 00:08:00.279 had one, and he got there and they did. They 164 00:08:00.279 --> 00:08:01.040 were out of them. 165 00:08:01.439 --> 00:08:04.319 I went to the one in Indianapolis when it opened, 166 00:08:04.319 --> 00:08:07.120 because it opened maybe a year and a half ago now, 167 00:08:07.360 --> 00:08:09.720 right right before the eclipse actually, And it's cool. It's 168 00:08:09.720 --> 00:08:11.839 just that it's just a big geek story. I love it. 169 00:08:12.000 --> 00:08:15.639 Yeah, did you have fries out there? 170 00:08:16.560 --> 00:08:19.000 No? So not here. We had a frize when I 171 00:08:19.040 --> 00:08:21.360 lived in San Diego and that was awesome because I 172 00:08:21.399 --> 00:08:24.160 went there all the time to buy resistors and you know, 173 00:08:24.199 --> 00:08:26.480 when I was doing a little hobby project working. You 174 00:08:26.519 --> 00:08:29.879 walk in turn to the right, there's just components everything. 175 00:08:29.959 --> 00:08:30.639 Yeah, wall of. 176 00:08:30.680 --> 00:08:33.639 Components and you can't like, you know, because I used 177 00:08:33.679 --> 00:08:35.120 to go to Radio Shack all the time when I 178 00:08:35.159 --> 00:08:37.159 was a kid, when I was building my RC planes 179 00:08:37.200 --> 00:08:39.840 and RC cars and stuff. Man, radio shack was the 180 00:08:39.840 --> 00:08:43.919 place to go. And now it's you get cheap garbage 181 00:08:44.320 --> 00:08:46.960 on Amazon. If you want it quick and fast, you 182 00:08:47.039 --> 00:08:50.159 gotta you know, so, like I'm going to sidetrack here. 183 00:08:50.159 --> 00:08:55.159 But if you're looking for good quality components online, digikey 184 00:08:56.080 --> 00:08:57.000 or mouser. 185 00:08:57.639 --> 00:08:58.759 What you did? 186 00:08:58.840 --> 00:09:01.879 You did you key or mouser or mouser, I don't 187 00:09:01.879 --> 00:09:03.600 know how they pronounce it. Yeah, those are the two 188 00:09:03.679 --> 00:09:07.919 that every hand radio subreddit, every hand radio club that 189 00:09:07.960 --> 00:09:09.879 I've ever been a part of, has told me those 190 00:09:09.960 --> 00:09:13.679 are the two plus the Xbox modding community. Because I 191 00:09:13.679 --> 00:09:17.159 bought an old original Xbox that I'm I'm repairing and upgrade. 192 00:09:16.960 --> 00:09:18.639 On original expert g. 193 00:09:18.799 --> 00:09:20.559 Yeah, I bought it. I got it on good I 194 00:09:20.600 --> 00:09:23.799 got bought it at Goodwill. So we'll talk about that 195 00:09:23.840 --> 00:09:29.200 another time. But yeah, So there are certain things that 196 00:09:29.279 --> 00:09:31.720 you can get you don't want to cheap out on, 197 00:09:31.799 --> 00:09:37.360 and that's electronical components, So digitke mouser, those four components. 198 00:09:37.399 --> 00:09:41.000 But a right back on track till that top uh 199 00:09:41.200 --> 00:09:45.320 So microcenter. That's where we got off track. Narrowed it 200 00:09:45.360 --> 00:09:48.559 down a hr bucks and ended up getting them a 201 00:09:49.120 --> 00:09:53.720 Lenovo think Pad to seventeen. Oh that's good, which is good. Yeah, 202 00:09:53.840 --> 00:09:59.679 one terabyte of storage sixteen gigabytes of RAM, you know, 203 00:09:59.759 --> 00:10:02.159 six fourteen and a half inch screen or you know whatever, 204 00:10:02.279 --> 00:10:09.000 sixteen inch total. Yeah, and it Windows eleven Home more 205 00:10:09.039 --> 00:10:13.279 than enough for what they need. And then we started 206 00:10:13.320 --> 00:10:15.919 the well let's get some time. You come down here 207 00:10:16.039 --> 00:10:18.440 to my house, right and we'll move all your stuff over. 208 00:10:18.600 --> 00:10:19.159 Oh good? 209 00:10:19.480 --> 00:10:21.440 Oh yeah. And I had recommended PC. 210 00:10:21.320 --> 00:10:24.919 Mover, but right, well, PC, I'm a big proponent of 211 00:10:25.120 --> 00:10:27.120 not moving over installed like. 212 00:10:27.159 --> 00:10:29.000 Not just like fresh install file. 213 00:10:29.080 --> 00:10:32.360 Yeah, a fresh install, like here's the program, reinstall it 214 00:10:32.399 --> 00:10:36.000 so it's fresh, it's not pulling over any garbage temporary files. 215 00:10:36.000 --> 00:10:40.000 I got screwed, oh no, by Microsoft one Drive. 216 00:10:40.240 --> 00:10:41.200 Really what happened? 217 00:10:41.360 --> 00:10:43.919 I thought I had it disabled because I hate one Drive. 218 00:10:44.080 --> 00:10:46.320 It's it comes installed and pre installed. You have to 219 00:10:46.360 --> 00:10:50.200 log in, and I was trying to do the there's 220 00:10:50.200 --> 00:10:52.480 a secret code you can punch in when you're at 221 00:10:52.480 --> 00:10:54.759 the screen. You hit you know, win F ten and 222 00:10:54.799 --> 00:10:57.399 then type in the little cheat code so that you know, 223 00:10:57.480 --> 00:10:59.399 reboot and doesn't ask you for the log in. It 224 00:10:59.399 --> 00:11:00.960 couldn't get to work. Couldn't get it to work. We 225 00:11:00.960 --> 00:11:02.639 were run out of time, so I just said, log 226 00:11:02.679 --> 00:11:04.759 in with your Microsoft account. We'll get you hooked up 227 00:11:04.799 --> 00:11:07.519 whatever thought we had disabled one drive, got my mother 228 00:11:07.559 --> 00:11:11.440 in law's account also created disabled one drive, copy stuff 229 00:11:11.440 --> 00:11:14.000 over to a sixty four gig thumb drive for them, right, 230 00:11:14.039 --> 00:11:15.639 because they didn't really have that much stuff. It was 231 00:11:15.799 --> 00:11:18.120 about fifty fifty five gigs with the stuff they wanted 232 00:11:18.159 --> 00:11:21.080 to copy over. Yeah, Pete started copying it over and 233 00:11:21.480 --> 00:11:23.879 called me and said, hey, it says I'm out of space. 234 00:11:24.759 --> 00:11:26.679 Uh oh, And I said, what do you mean. You 235 00:11:27.000 --> 00:11:30.279 have a thousand gigabytes and you have fifty five gigabytes 236 00:11:30.279 --> 00:11:33.159 for the stuff like this. Yeah, he says, it's telling 237 00:11:33.200 --> 00:11:35.840 me that I can go online and buy more storage. Oh. 238 00:11:36.240 --> 00:11:39.039 I was like, don't do that because his account was 239 00:11:39.159 --> 00:11:42.200 automatically set up for all of his files on his 240 00:11:42.279 --> 00:11:45.039 desktop and everything to back up to one drive. Boy, 241 00:11:45.320 --> 00:11:47.639 so didn't matter as soon as he started copying files 242 00:11:47.679 --> 00:11:48.960 over and they were just going up to the club, 243 00:11:49.440 --> 00:11:51.720 right right, Okay, So then we had to get rid 244 00:11:51.720 --> 00:11:54.360 of one drive, remove it, restart the copying process over, 245 00:11:54.440 --> 00:11:56.360 make sure we had everything. So just was a little 246 00:11:56.360 --> 00:11:59.279 bit of a pain trying to like, I just want 247 00:11:59.639 --> 00:12:01.639 don't let me, don't make me make an account, right, 248 00:12:01.759 --> 00:12:03.480 this is what I this is one of my biggest 249 00:12:03.519 --> 00:12:06.840 pet peeves about Windows. Don't make me log in, Yeah, 250 00:12:06.960 --> 00:12:09.279 don't sink. Don't sink me, like, I'll sink all that 251 00:12:09.279 --> 00:12:12.000 stuff later if I want to, Like, don't make me 252 00:12:12.080 --> 00:12:14.000 do that right off the rip, Like, give me a fresh, 253 00:12:14.120 --> 00:12:16.519 bare bones installed that I can then log into whatever 254 00:12:16.559 --> 00:12:16.879 I want. 255 00:12:17.159 --> 00:12:20.759 And please don't don't just throw co pilot at me. Yeah. 256 00:12:20.840 --> 00:12:24.039 Yeah, so to say, yeah, sorry, I uninstalled one drive, 257 00:12:24.120 --> 00:12:27.000 I installed, uninstalled co Pilot, I u installed all that garbage, 258 00:12:28.000 --> 00:12:30.879 which was great because now they're they're home free. It's 259 00:12:31.159 --> 00:12:33.360 they're loving the computer that it's They're like, holy cow, 260 00:12:33.399 --> 00:12:35.519 we can't believe it's so fast. I mean they're going 261 00:12:35.519 --> 00:12:38.720 from this ancient I don't even remember what model it is, 262 00:12:38.720 --> 00:12:40.519 but it's it was very slow, but they're very happy 263 00:12:40.559 --> 00:12:43.360 with it. For those of you who know Lenovo laptops, 264 00:12:43.480 --> 00:12:47.039 they were confused by the little red nib in the 265 00:12:47.080 --> 00:12:49.840 middle right like you need the mouse, you know, the 266 00:12:49.840 --> 00:12:51.440 little They were like, what is that? 267 00:12:51.759 --> 00:12:52.000 Is it do? 268 00:12:53.159 --> 00:12:56.240 I was like, what do you mean? What what? We've 269 00:12:56.240 --> 00:12:58.440 never seen this before on a computer before in our lives. 270 00:12:58.720 --> 00:13:00.559 I was like, you put your finger around it is 271 00:13:00.600 --> 00:13:04.519 the mouse, and yeah, what and they're like, yeah, watch 272 00:13:04.519 --> 00:13:06.679 and then I showed them you can move it. So 273 00:13:06.720 --> 00:13:09.519 they were very confused by that. At first I told 274 00:13:09.559 --> 00:13:11.000 them about it, but they'd obviously forgotten. 275 00:13:11.360 --> 00:13:12.759 Are they going to get a regular mouse? 276 00:13:13.000 --> 00:13:15.399 They had the Bluetooth USB mouse that they had had 277 00:13:15.440 --> 00:13:17.399 on their old computer, which has already moved over. And 278 00:13:18.080 --> 00:13:19.879 you know, but just when they're traveling and sometimes it's 279 00:13:19.879 --> 00:13:22.559 easier just to do My father loves it. He would 280 00:13:22.559 --> 00:13:25.679 prefer to use that little red nap and the touchbit. 281 00:13:25.759 --> 00:13:25.960 Yeah. 282 00:13:26.879 --> 00:13:29.480 My mother law not a trackpad person by any means. 283 00:13:29.519 --> 00:13:31.960 She hates she hates check. Now they're all logged in. 284 00:13:32.200 --> 00:13:35.360 They were amazed at how easy it was to sink 285 00:13:36.360 --> 00:13:39.519 their Google accounts. Oh cool, they're like, I want all 286 00:13:39.519 --> 00:13:42.360 my book works. Well let's just log you in. Here's 287 00:13:42.360 --> 00:13:46.279 how your bookworks. Well that's fast. So the Google stuff 288 00:13:46.320 --> 00:13:51.080 was great. They were worried about their Google Photos, like 289 00:13:51.159 --> 00:13:52.840 they're like, how are you gonna make sure all of 290 00:13:52.840 --> 00:13:54.799 our Google photos are there? Like, well, they're already in 291 00:13:54.799 --> 00:13:56.679 the clouds. You just log in and you see them 292 00:13:57.360 --> 00:13:59.159 because we set them up. So all their all their 293 00:13:59.159 --> 00:14:01.799 phone there, they have the fours and they update all 294 00:14:01.799 --> 00:14:05.480 their photos to the cloud automatically, and I've really made 295 00:14:05.519 --> 00:14:08.399 it very I don't want to say I forced some 296 00:14:08.559 --> 00:14:10.919 things onto them, but getting them to a point where 297 00:14:11.000 --> 00:14:13.279 they can just take pictures on their phones and they're 298 00:14:13.279 --> 00:14:15.000 on their phone, but they're also in the cloud has 299 00:14:15.039 --> 00:14:15.799 been wonderful. 300 00:14:15.840 --> 00:14:17.519 Oh yeah, that's the best thing in the world. 301 00:14:17.600 --> 00:14:19.960 Well, I deleted it off my phone and that and 302 00:14:20.000 --> 00:14:22.559 I don't have it anymore. No, it's still in the cloud. 303 00:14:22.679 --> 00:14:25.120 Don't worry. They're happy with it. Connects to their WiFi 304 00:14:25.240 --> 00:14:27.799 just fine. They haven't had any issues with it. 305 00:14:29.200 --> 00:14:32.240 What about third party programs? I mean, were you thinking 306 00:14:32.759 --> 00:14:34.799 because here, you know, you get a new computer for 307 00:14:34.799 --> 00:14:37.320 somebody who hasn't upgrade in a while. You know, there's 308 00:14:37.360 --> 00:14:41.120 so many different options. Number one antivirus, number two, you 309 00:14:41.159 --> 00:14:46.159 know productivity software like you know Office, You're I believe 310 00:14:46.159 --> 00:14:49.159 you're an aw user. Then you know, do you do 311 00:14:49.200 --> 00:14:51.360 you go and get GAMP? Do you or do you 312 00:14:51.519 --> 00:14:54.039 go to alternative to what do you end up doing? 313 00:14:54.440 --> 00:14:57.720 Well? For them, they had a very limited selection of 314 00:14:57.759 --> 00:15:01.840 things they needed right so, so the things they had 315 00:15:01.879 --> 00:15:05.879 were malwaur bytes, Sea Cleaner. They had a student license 316 00:15:05.919 --> 00:15:08.639 of Microsoft twenty sixteen that they had bought back in 317 00:15:08.679 --> 00:15:12.960 twenty sixteen. If you install that, it actually puts you 318 00:15:13.000 --> 00:15:16.440 into Microsoft three sixty five, which was which was weird. 319 00:15:16.480 --> 00:15:19.600 It uses that license but gives you access to the 320 00:15:19.639 --> 00:15:23.320 base level of Microsoft three sixty five. So that's all 321 00:15:23.360 --> 00:15:27.720 they needed for that. And then he had avery label 322 00:15:27.759 --> 00:15:29.519 maker that he had a software for that that we 323 00:15:29.559 --> 00:15:32.360 reinstalled so he can print his beer beer cap labels. 324 00:15:33.480 --> 00:15:36.559 I used, Yeah, he prints his beer camp labels. He 325 00:15:36.600 --> 00:15:38.679 has the little designs and all this stuff, so he 326 00:15:38.720 --> 00:15:39.720 didn't want to lose all that. 327 00:15:39.720 --> 00:15:40.200 That's cool. 328 00:15:40.320 --> 00:15:42.679 And then then I used but I used no night. 329 00:15:43.120 --> 00:15:46.080 We'll talked about that on the show. So I just 330 00:15:46.080 --> 00:15:49.279 clicked you know, I have the seven things I needed 331 00:15:49.279 --> 00:15:52.519 it for to install. You know, I did Chrome, Firefox, 332 00:15:52.600 --> 00:15:56.000 malware Bytes, a couple other I don't remember, the office 333 00:15:56.000 --> 00:15:58.919 Suite whatever. I just picked boom. It was so easy, 334 00:15:59.679 --> 00:16:02.200 so I recommend that night. But other than that, I 335 00:16:02.320 --> 00:16:06.919 just put ad Blocker plus right there, Chrome and their 336 00:16:07.080 --> 00:16:08.120 home there scot free. 337 00:16:08.480 --> 00:16:12.120 So this week I worked on a Dell. The Dell 338 00:16:12.320 --> 00:16:15.919 their screen had gone out, so they brought me this. 339 00:16:16.039 --> 00:16:17.679 They brought me the laptop and I went ahead and 340 00:16:17.720 --> 00:16:20.440 hooked it up and I hooked up their HDMI, pored 341 00:16:20.480 --> 00:16:23.879 out saw that it was working on an external monitor. 342 00:16:23.919 --> 00:16:26.120 So I knew, okay, it's not your board, it's not 343 00:16:26.559 --> 00:16:30.679 you know, a graphics card, it's it's this screen. So 344 00:16:30.759 --> 00:16:32.840 it had and I ordered the screen. The screen came 345 00:16:32.879 --> 00:16:35.960 in very easy to replace. I found a great website 346 00:16:36.559 --> 00:16:39.840 and even though I hadn't found out about this website 347 00:16:40.159 --> 00:16:43.320 until I had bought the parts from a different vendor, 348 00:16:43.559 --> 00:16:46.360 this website had some great walkthroughs and they have a 349 00:16:46.399 --> 00:16:51.039 lot of parts. It's parts dash people dot com. You 350 00:16:51.080 --> 00:16:53.279 can find that all there. Great stuff. I'll put a 351 00:16:53.320 --> 00:16:56.360 link up on our blog as well. Once I got 352 00:16:56.440 --> 00:16:59.360 the you know, got the screen in and got it 353 00:16:59.360 --> 00:17:01.639 booted up, I had to call them and say, oh, yeah, 354 00:17:01.639 --> 00:17:03.759 I need the code because I need to check because 355 00:17:03.759 --> 00:17:07.839 when you work with the replacement of a screen, you 356 00:17:07.920 --> 00:17:11.759 generally have to disconnect your WiFi the Wi Fi card, 357 00:17:12.119 --> 00:17:14.839 and the WiFi card sometimes could be a little iffy, 358 00:17:15.400 --> 00:17:17.400 so I want to make sure the WiFi was working. 359 00:17:17.519 --> 00:17:20.440 And I got that working and everything, but then, oh boy, 360 00:17:20.559 --> 00:17:24.839 then I saw the pop ups then wandered programs that 361 00:17:24.880 --> 00:17:28.519 were on the laptop. So I had to place a 362 00:17:28.599 --> 00:17:30.920 call into her and say, okay, here's what I got. 363 00:17:31.559 --> 00:17:34.319 And I said, may I run malware bytes on it? 364 00:17:34.640 --> 00:17:37.000 And she said no, yeah, please, because the only thing 365 00:17:37.039 --> 00:17:39.599 I want is Chrome and she had some other kind 366 00:17:39.640 --> 00:17:43.799 of browser that was completely hijacking. So we ran malware 367 00:17:43.839 --> 00:17:49.200 bites one hundred and ninety some odd different issues with 368 00:17:49.240 --> 00:17:52.240 the computer with malwaur bytes, and she said, you know, 369 00:17:52.279 --> 00:17:55.279 it has been kind of slow lately, so we had 370 00:17:55.319 --> 00:17:59.359 malware bites do the cleanup, and that thing is real peppy. Now, 371 00:18:00.000 --> 00:18:02.400 it's amazing how a program like that can really find 372 00:18:02.880 --> 00:18:04.880 some of the crud that you don't want on your 373 00:18:04.920 --> 00:18:07.559 computer that may get installed. And some of this stuff 374 00:18:07.599 --> 00:18:11.519 was installed just because they installed some other program and 375 00:18:11.559 --> 00:18:13.680 it just wanted to install a whole bunch of others 376 00:18:14.119 --> 00:18:17.279 like driver Tonic just it was just a mess. 377 00:18:17.400 --> 00:18:20.519 Yeah, yeah, that's that's what I was really really wanted 378 00:18:20.559 --> 00:18:22.720 to walk through my in loss, through the whole process 379 00:18:22.799 --> 00:18:27.000 so they didn't get Chrome or get some other software 380 00:18:27.039 --> 00:18:29.960 and say, oh I need this this, this software looks fun. Yeah, 381 00:18:30.039 --> 00:18:32.319 let's this one and this, Oh I need want to 382 00:18:32.400 --> 00:18:35.039 update my drivers, let's click on this link. And I'm 383 00:18:35.039 --> 00:18:38.640 really really trying to get them into a good repetition 384 00:18:38.720 --> 00:18:42.400 of not downloading programs and installing them just because you 385 00:18:42.400 --> 00:18:45.599 know they had two different ad bot search and destroyers, 386 00:18:45.720 --> 00:18:48.559 or you know, you know stuff that they clearly just 387 00:18:48.559 --> 00:18:50.119 clicked on links to download stuff. 388 00:18:50.119 --> 00:18:51.799 And yeah, you got to be really careful. 389 00:18:51.799 --> 00:18:56.880 It's it's hard when every site is so aggressive on 390 00:18:57.200 --> 00:18:59.960 the fake links and the fake downloads, right, it's hard 391 00:19:00.119 --> 00:19:03.160 for people not to click on stuff, even even legitimate websites. 392 00:19:03.200 --> 00:19:05.839 Like you get clicked on this to download, it starts downloading, 393 00:19:05.839 --> 00:19:07.720 but then it pops up and say download now, and 394 00:19:07.720 --> 00:19:09.680 you're like, oh wait, don't click on that. Oh wait, 395 00:19:09.680 --> 00:19:10.559 it's starting downloading. 396 00:19:10.880 --> 00:19:12.720 Or if you go I've done this before where you 397 00:19:12.759 --> 00:19:14.519 go to a website and you want to get a 398 00:19:14.559 --> 00:19:17.440 program and it will say you you're you're looking for 399 00:19:17.480 --> 00:19:20.880 the program and there is an ad and it says 400 00:19:20.960 --> 00:19:24.799 download now, and you're thinking you're downloading the program that 401 00:19:24.839 --> 00:19:27.720