Speaker 1: Yea ripped up, so you don't have.
Speaker 2: Come running.
Speaker 3: Just as fast as we can show Shooter's gonna help coming.
Speaker 4: Man.
Speaker 5: This is the Troubleshooter Show. No Tom Martinez, Welcome.
Speaker 6: Welcome my friends to the only show if it's kind
Speaker 6: of here to solve problems, answer questions, take complaints. Our
Speaker 6: golden life is to make your life, and I mean that,
Speaker 6: make your life just a little bit better. It's a
Speaker 6: very simple show. And when I say that, I mean this.
Speaker 6: If you've been ripped off, if some contractors showed up,
Speaker 6: took your money, decided not to show up, or did
Speaker 6: at lousy job, this show's for you. Maybe some landlord
Speaker 6: out there is trying to put the screws to you,
Speaker 6: and the furnace isn't working. Maybe a dentist is doing
Speaker 6: the wrong thing in your mouth. You get the idea.
Speaker 6: If there's a problem, you call the show. The phone
Speaker 6: is so simple. Three zero three Martino. We have lines
Speaker 6: open right now, three oh three Martino or three oh
Speaker 6: three seven one three eight, two five five, And don't
Speaker 6: forget help. At troubleshooter dot com. You can reach out anytime.
Speaker 6: We're gonna get back to here. We're gonna fight for you.
Speaker 6: In fact, to the tune of over three hundred million dollars.
Speaker 6: Do you just care what I said? Three hundred million
Speaker 6: dollars in cash, merchandise, exchanges, refunds, services directly due to
Speaker 6: the show, the longest running show in the country with
Speaker 6: the same host over forty five years. We are here
Speaker 6: to help. Now I have to open up with these
Speaker 6: crazy drones flying around New Jersey. I would love to
Speaker 6: know if anybody knows what there are. I'm down to
Speaker 6: two different things. One I ran, but I doubt that.
Speaker 6: That seems a little hard. Do you realize you're the
Speaker 6: size of volkswagons and SUVs. That's a big ass drone,
Speaker 6: big ass drone. I don't even know what they fly on.
Speaker 6: I heard one report saying they could be as large
Speaker 6: as buses. That seems a little crazy, I think, though.
Speaker 6: I think it's our own government. No, I don't think
Speaker 6: like they're trying to kill Trump again or anything like that. Yeah,
Speaker 6: I said again, I don't think that's the case. Hold on, doctor,
Speaker 6: I think the case is their new weapons, their new
Speaker 6: weapons were testing. Because they're claiming the FBI, the CIA,
Speaker 6: no one knows nothing. I know nothing. I find that
Speaker 6: almost impossible to believe that there's things flying around the
Speaker 6: size of a Hondai Santa Fe and no one knows
Speaker 6: what they are. Doco, Please, no, I'm.
Speaker 7: Agreeing with you, because if it wasn't the government, they
Speaker 7: would send up a helicopter or some two or something.
Speaker 6: Or a rocket.
Speaker 8: Well no, A good no, I don't.
Speaker 7: Think they would shoot them down, but they would suddenly
Speaker 7: send up how long of aircraft?
Speaker 6: How long ago? How long ago was it when China
Speaker 6: had some air balloon flying over take pictures of military
Speaker 6: bases over the entire country and we had no idea.
Speaker 6: That is one reason that I do think it could
Speaker 6: be a different country, because the people in charge right
Speaker 6: now are morons. I mean, how that balloon flew from
Speaker 6: one side of the country to the other and then
Speaker 6: we finally shot it down. I have no idea, doc
Speaker 6: I find it crazy.
Speaker 7: No, That's why I agree with you about the government,
Speaker 7: because if it wasn't, they would send something up to
Speaker 7: identify it.
Speaker 6: Now, the other thing I want to bring up, and
Speaker 6: I want to pull everybody in here. In fact, Barry
Speaker 6: Miller's with us that stir a turn key and we're
Speaker 6: going to get into what they do and how you
Speaker 6: can invest in property with little knowledge whatsoever and in
Speaker 6: a safe way. But we're going to get into that
Speaker 6: throughout the show. But this guy that shot the CEO man,
Speaker 6: he is getting a lot of publicity that's pretty much amazing.
Speaker 6: A lot of people are against the health insurance companies.
Speaker 6: I talked about this yesterday. I am I think Obama
Speaker 6: and our health insurance. I think the insurance company themselves
Speaker 6: are pretty much evil to a degree. I'm not saying
Speaker 6: all of them. I have Kaiser. Kaiser's okay. I mean
Speaker 6: they're okay. But the publicity this guy's getting is crazy.
Speaker 6: And his parents are super rich. He finally got an attorney.
Speaker 6: He's fighting extradition. That means he's going to be in
Speaker 6: Pennsylvania for at least thirty forty five days before he
Speaker 6: goes back. And I wonder who's going to try this case.
Speaker 6: Could be that moron who's the moron that you know? No,
Speaker 6: the Alvin Alan Bragg isn't going to be Bragg because
Speaker 6: we already know he sucks. I mean, really, he's a
Speaker 6: horrible person. This guy allows police out there to get
Speaker 6: kicked in the face, He allows cops to get beat up.
Speaker 6: He allows immigrants to run wild. He allows more stuff
Speaker 6: than I've ever seen. But then of course he goes
Speaker 6: after Trump, which is absolutely insane, and he continues to
Speaker 6: do so even though the country has chosen and now
Speaker 6: Trump's the president elect. I wonder if he's going to
Speaker 6: be the one on this case. I'd find it hard
Speaker 6: to believe if he was, because honestly, I don't think
Speaker 6: the guys very smart whatsoever. But what do you make
Speaker 6: of the barry? Do you sit back and do you go?
Speaker 6: You know what? I can kind of see where this
Speaker 6: guy's coming from. Apparently he had a back surgery that
Speaker 6: didn't go good. And this is all hearsay, but there's
Speaker 6: definitely photos out there what appear to be him, and
Speaker 6: he had some kind of back surgery and he's in pain.
Speaker 6: He dropped off the radar six months ago. His parents,
Speaker 6: I think his mother about a month ago, put out
Speaker 6: a missing person on him. I mean, something went wrong.
Speaker 6: I'd love to talk to a psychologist or a psychiatrist,
Speaker 6: because my understanding is, you know, you have some trauma
Speaker 6: like that and you're in your mid twenties. I think
Speaker 6: that's when schizophrenia shows up. I think that's one of
Speaker 6: the things that can happen in your twenties. You're fine
Speaker 6: and then something happens and you go bonkers. I mean,
Speaker 6: I think this guy, I really believe, and I don't
Speaker 6: mean criminally insane to where he's not going to be tried.
Speaker 6: But I do believe that this cat is very possibly
Speaker 6: nuts nuts, not criminally nuts, but nuts.
Speaker 8: Medically nuts, bipolar, psycho schizophrenic.
Speaker 6: I think I think he believes his goal in life
Speaker 6: now is to shed light on a horrible system that
Speaker 6: screwed him over. I think he's probably almost like a
Speaker 6: god syndrome.
Speaker 8: Now, it's very, very possible. And then you know, now
Speaker 8: this is a little lighthearted, but his six pack went
Speaker 8: away when his back problems came. If that caused him trauma, yeah,
Speaker 8: then you gets schizo and bipolar kicks in, and then
Speaker 8: they have beliefs that they are And I'm.
Speaker 6: Pretty sure it's that age range, that twenty to thirty
Speaker 6: years old a lot where it can kick in.
Speaker 9: I just think someone radicalized him. And I don't know
Speaker 9: if the back surgery. And his parents are felthy rich.
Speaker 9: They own a string of nursing homes. They actually own
Speaker 9: a couple of radio stations. I think of United Healthcare,
Speaker 9: didn't kicking deductible whatever.
Speaker 10: I'm sure his parents wrote the check.
Speaker 6: So you think he got radicalized by whom? I don't know.
Speaker 9: I mean, I think he was perfectly fine up till
Speaker 9: about six months ago. And I think, I don't know
Speaker 9: if it's a mental thing. I think someone just kind
Speaker 9: of got into his head.
Speaker 6: I don't know how that would happen. How do you
Speaker 6: go from valedictorian in a private school, in fact, not
Speaker 6: just a private school. It's Ivy League. Wasn't it Pennsylvania University,
Speaker 6: but whatever, it's Ivy League. And he's the smartest kid
Speaker 6: in the class, in everybody exactly in every of course,
Speaker 6: this always happens. Every neighbor, every roommate, every other student
Speaker 6: comes out and goes, it's not nicest guy.
Speaker 10: Yeah, they're shocked about it.
Speaker 6: Well, so that's why I think he went nuts. Two degrees.
Speaker 11: Remember that he's got a computer science degree and an
Speaker 11: engineering degree.
Speaker 6: Think of how smart you are at that age to
Speaker 6: be valedictorian and so your top of the class, and
Speaker 6: on top of that two degrees, and then on top
Speaker 6: of that filthy rich. Then to go out and ruin
Speaker 6: a life that most people would probably kill for more.
Speaker 8: Things that will come out that have happened to him.
Speaker 8: If it's a mental trauma, when that schizzo and or
Speaker 8: bipolar kicks in, it's himself who radicalizes himself. But he
Speaker 8: doesn't know.
Speaker 6: It's no, he doesn't know because he's nuts, because he's
Speaker 6: medically nuts. Yeah, he had at one point he had
Speaker 6: a life path chosen. He had the education to go
Speaker 6: where he was attempting to go, and something completely changed it.
Speaker 6: I don't think he was radicalized by anybody else. I
Speaker 6: kind of like yours idea.
Speaker 8: Well, I'm very familiar with bipolar. It's in our family
Speaker 8: and traumatic events cause boop disconnects.
Speaker 6: It's crazy, all right, folks. Three oh three seven one
Speaker 6: three a two five five. Of course, we would always
Speaker 6: love to hear from you. We got lines open right now.
Speaker 6: Three zero three seven one three eight two five Five'll
Speaker 6: be back right after this.
Speaker 12: He's go with a sure thing Denver's Best Roofer Excel
Speaker 12: roofing dot com.
Speaker 1: You don't pay a.
Speaker 13: Cent until you're contenth.
Speaker 12: Time for an insurance check up, free no obligation comparison
Speaker 12: call Compass insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: seven to one.
Speaker 6: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 6: All right, folks, three oh three seven one three eight
Speaker 6: two five five, you've been ripped off? You got any
Speaker 6: questions we want to hear from you? Three oh three
Speaker 6: seven one three eight two five five. By the way,
Speaker 6: this hour brought to you by renew Home Innovations. Nick
Speaker 6: and the gang are great people. Right now they have
Speaker 6: a deal going on. It's crazy limited time. You know,
Speaker 6: this is a slower time in a year for remodels,
Speaker 6: but fifty percent off install labor, seventy two months, no
Speaker 6: interest financing. You're not gonna believe that, I mean really
Speaker 6: no interest right now. That is a brand new shower
Speaker 6: or a brand new bathroom for one hundred dollars a month.
Speaker 6: You got to check these guys out. Renew Home Innovations
Speaker 6: dot com. That's renew Home Innovations dot com. I do
Speaker 6: want to ask about a few things with Estera, So Barry,
Speaker 6: I am very straightforward with questions. So I hope you
Speaker 6: don't care. That's just how I think.
Speaker 8: The way it is. Straightforward answers sometimes work too.
Speaker 6: So my understanding is this, if someone well, it doesn't
Speaker 6: really matter if you are a current landlord or if
Speaker 6: you do own current property. Where your specialty comes in
Speaker 6: is you guys go around the country and I say,
Speaker 6: you guys, who is you?
Speaker 8: Guys? You and who research team? I just call them
Speaker 8: a research sewing is your people.
Speaker 6: Okay, they go around and they look for undervalued homes.
Speaker 6: Now do they look for under vent No?
Speaker 1: Me?
Speaker 6: No, okay, then what is it?
Speaker 8: No, we study the entire country. We have sixty we
Speaker 8: call them points of calculus where we study local economies
Speaker 8: of metro areas. They have to be larger than four
Speaker 8: hundred thousand. This is about two hundred and fifty.
Speaker 6: So you're not looking for a particular property. You're looking
Speaker 6: for an area.
Speaker 8: An economy to invest in the economy that's going to
Speaker 8: be strong for three years. Then we dive down in microscopic.
Speaker 6: If we can't give me a base point, you're looking
Speaker 6: at that like in other words, you're looking Okay, I'm
Speaker 6: just totally making stuff up here. For example, Brooklyn, New York.
Speaker 6: And the only reason I bring that up. At one
Speaker 6: point Amazon was going to move a huge facility in there.
Speaker 6: Of course, the Democrats screw that up for their own people,
Speaker 6: but the bottom line was it was going to have
Speaker 6: this huge change that could change the economy for a
Speaker 6: foreseeable future. Or SpaceX just left California went to Texas,
Speaker 6: that creates its own economy out there, you're looking for
Speaker 6: something like that. No, no, my god man, what are
Speaker 6: you looking for.
Speaker 8: That's too high a price and too high a risk. Okay,
Speaker 8: we're looking for what's the median price of a single
Speaker 8: family home in the United States that over half the
Speaker 8: people in our country can afford four hundred thousand or less.
Speaker 6: So you're not looking in Denver. You just acknowledge that.
Speaker 8: We're not looking in front Range. Colorado here or Colorado
Speaker 8: Springs was a hot spot at price itself out one
Speaker 8: was hit a hotspot. It was a hot spot from
Speaker 8: twenty eighteen until in our category. Yeah, our secret category
Speaker 8: when it kicked out was twenty twenty two. And why
Speaker 8: why was the prices went up too high? You could
Speaker 8: not get positive cash flowing in year one and it.
Speaker 6: Has flattened out. I've got a realtor friend up there,
Speaker 6: Stephanie Thomas. I mean the springs has flattened out. Yeah,
Speaker 6: so you're right. It was at a bottom and then
Speaker 6: it went up. It went way up. But when you're investing,
Speaker 6: what do you want a little return, a return or
Speaker 6: a high return. Well everybody wants a high rechiar have it.
Speaker 8: For everybody at all times. Because we're constantly researching, it
Speaker 8: ends up.
Speaker 6: Okay, So you find a place like this, I promise Mark,
Speaker 6: I'll get to your call in a second. We do
Speaker 6: have a couple of lines open three oh three seven, one,
Speaker 6: three eight, two five five. Any any questions to bury too,
Speaker 6: please feel free. So you go out, you find these hotspots.
Speaker 6: The economy, a good economy somewhere in the country could
Speaker 6: be anywhere.
Speaker 8: Yeah, anywhere that has the right price and the right condition.
Speaker 6: For four hundred thousand people, you said, yep.
Speaker 8: And a strong economy and a strong real A strong
Speaker 8: economy means people are moving their jobs. Yeah, okay, come
Speaker 8: to mind. And the appreciation is the highest in the
Speaker 8: country and the safest.
Speaker 6: So find you find this. So you find the area.
Speaker 6: The next thing I assume you're looking for is the property.
Speaker 8: I mean, we find the right people to help us locally,
Speaker 8: walk the streets, find the right neighbors.
Speaker 6: Who were the right people?
Speaker 1: Though?
Speaker 6: Who do you reach out to? Are they reeltors? For example?
Speaker 8: Buyer brokers? I started buyer broker in the whole country.
Speaker 8: I have two large buyer broker networks. We go in
Speaker 8: those networks and find the right ones that will find
Speaker 8: the right properties and work for the buyers. We send them.
Speaker 6: Okay, hold on a second, here, Mark, what is going
Speaker 6: on with your roof?
Speaker 2: Sir?
Speaker 14: Oh hello, sir uh am, I live on the radio.
Speaker 6: You are live on the air, Mark, Mark with a k.
Speaker 6: What's going on?
Speaker 14: Oh my gosh, I really didn't expect that.
Speaker 6: Well, you're definitely on the air. I mean, do you
Speaker 6: want me to put you on holder? Do you want help?
Speaker 14: I'm dealing with a roofing contractor and had a problem
Speaker 14: with my patio roof where Tara is dripping through it.
Speaker 15: Oh my god, they're going yeah, And I called them
Speaker 15: because I thought i'd call the contractor that did it
Speaker 15: the first time, and they.
Speaker 6: Came and Mark, when did they let me let me
Speaker 6: kind of help you through some of the basics. When
Speaker 6: did they do this? Project.
Speaker 16: Gosh, if I.
Speaker 14: Knew I was going to be on the radio, I
Speaker 14: would have taken some notes.
Speaker 6: Yeah. Don't worry about it, man, Honest to God, don't
Speaker 6: worry about it. When did this project go down? When
Speaker 6: did they do the roof?
Speaker 14: About a year and a half ago, okay.
Speaker 6: And then when did the problem first show itself? When
Speaker 6: did you start seeing things drip through or any issues
Speaker 6: at all.
Speaker 14: It would have been around May or June.
Speaker 6: So you're talking what five six months? Then you start
Speaker 6: seeing problems.
Speaker 14: Yeah, because over the winter the tar didn't drip, you
Speaker 14: know what I mean? Yeah, because it was cold.
Speaker 6: Yeah, and then as it got hot. It's almost like
Speaker 6: they they didn't use the proper material or the proper adhesion.
Speaker 6: I mean, if you had to guess what's going on,
Speaker 6: or if you know what's going on, what is going
Speaker 6: on with the roof, there.
Speaker 14: Should have been something under the actual roof what they
Speaker 14: put on. I'm sorry, I'm a little nervous.
Speaker 6: No, you're fine. So basically you're saying they didn't use
Speaker 6: an underlayment and then put the tar down so down
Speaker 6: when it heats up, it's dripping through.
Speaker 2: Yeah.
Speaker 14: And this is the second time they did it, and
Speaker 14: I called them after the first problem because they did
Speaker 14: my roof years ago, and I thought I'd call the
Speaker 14: people that did it and give.
Speaker 6: Them an up er. Hey, Mark, what kind of warranty
Speaker 6: when you had this work done? Did they give you
Speaker 6: like a five year parts and labor? Do you know?
Speaker 14: I think they told me two years? And then of
Speaker 14: course the manufacturer warranty. So they're pursuing a warranty through
Speaker 14: the manufacturer of the product that was used.
Speaker 6: Okay, but it sounds like but.
Speaker 14: It's just been a long it's been a long process.
Speaker 6: Yeah, I got you, But hold on, Mark, from what
Speaker 6: you described, it doesn't sound like a material problem. It
Speaker 6: seems more like an installation issue. Would you agree with that?
Speaker 14: That's what it seems like.
Speaker 6: Okay, So where are they at right now? They're trying
Speaker 6: what manufacturer is it? Is it Monarch? Who is it?
Speaker 6: It's polyglass, so and so they're working with this manufacturer
Speaker 6: to try to get reimbursement to redo the whole project.
Speaker 6: Right now, what are they if I talk to them?
Speaker 6: What are they trying to do?
Speaker 14: They did get reimbursement for the project, but when they
Speaker 14: went to redo it, the wood down under it was
Speaker 14: all the tar had soaked. True of all, the wood
Speaker 14: has to be replaced. So now we're waiting for the
Speaker 14: manufacturer to actually pay for the wood replacement.
Speaker 6: How much is this going to be through?
Speaker 16: That will be okay?
Speaker 14: You know, I didn't even look at the quote. I
Speaker 14: guess this quote was sent in because I didn't want
Speaker 14: to look at it because I felt like it shouldn't
Speaker 14: be on me.
Speaker 16: Yeah.
Speaker 6: I don't think it should be on you either. Hey,
Speaker 6: what's the name of the roofer?
Speaker 14: I'd rather not say it. That's okay?
Speaker 6: Well, I guess it's okay. I mean, if you really
Speaker 6: want us to dig in and try to get this done,
Speaker 6: I mean, what were you expecting when you called up?
Speaker 16: You know?
Speaker 14: I I don't know. I just I just thought, you
Speaker 14: know what I'm going to call, and I didn't realize
Speaker 14: if you're right on the radio, p Yeah, so apologize.
Speaker 6: Well, first of all, are you new to the show?
Speaker 6: I appreciate that if you are.
Speaker 14: Yes, Actually I might have heard you before once or twice.
Speaker 16: But yeah, so.
Speaker 6: You know, and I say this because I'm talking to
Speaker 6: of course more than you. How we help as we
Speaker 6: use the power of the media, How we would generally
Speaker 6: solve this, Mark, and I want you to understand this,
Speaker 6: and I want everybody listening to understand it. What we
Speaker 6: would typically do is I would say, hey, Kelly, I
Speaker 6: want you to reach out to ABC Roofer or whomever
Speaker 6: it is. She would reach out and say, hey, we
Speaker 6: have someone on that's having an issue with you. You know,
Speaker 6: we're nice. When we call up, we're gonna say, hey,
Speaker 6: we have a problem going on here. We would like
Speaker 6: your side of the story, and we'd like to figure out,
Speaker 6: you know, are you guys going to do the right thing?
Speaker 6: What's the time frame in this example with working with
Speaker 6: the manufacturer to try to get it done. We're gonna
Speaker 6: try to help in every way we can. A lot
Speaker 6: of people that listen to the show think, oh my goodness,
Speaker 6: I don't want them to call up that roofer because
Speaker 6: Mark or Tom is gonna go, ah, you stupid scumbag.
Speaker 6: I can't believe you rip Mark off, blah blah blah.
Speaker 6: That's not what we do unless we have to do that.
Speaker 6: If we get to that point, we'll definitely do that
Speaker 6: if they're not gonna do anything. But that's how we
Speaker 6: literally use the power of the media to try to
Speaker 6: help you.
Speaker 1: Out.
Speaker 6: So I am happy to assign a deputy to it,
Speaker 6: but I got to know who the hell they're gonna
Speaker 6: call and try to figure out what's gonna happen. The
Speaker 6: other thing I would like to do, I'm gonna put
Speaker 6: you on hold, Mark. I want you to stay there.
Speaker 6: This has nothing. This has everything to do with your problem.
Speaker 6: But a different example of how we help Kelly. Let's
Speaker 6: try to get Jay brettz on. Oh he's on. Geez Jay, Jay,
Speaker 6: what do you do? Just sit around listening to me
Speaker 6: all day?
Speaker 2: I'm one of those loyal listener guys that likes to
Speaker 2: listen to you. To catred of.
Speaker 6: You, Well, I love it. I mean, my god, I
Speaker 6: was just telling Kelly to call you. So you heard
Speaker 6: the story. And I've still got Mark up if you
Speaker 6: have any questions for him. But just a real quick recap.
Speaker 6: The bottom line is this. They installed it. Apparently they
Speaker 6: didn't put any underlayment, but then they put the tar.
Speaker 6: Then as it heated up, the tar actually saturated the
Speaker 6: wood in the wood needs to be replaced. I mean,
Speaker 6: does that all make sense?
Speaker 1: Jay?
Speaker 17: Let me clarify because I know exactly what we're talking about. Here,
Speaker 17: go ahead, It's a back patio, and the polyglass is
Speaker 17: a low slope material, almost like a flat roofing material,
Speaker 17: so it's low slope. And what's happening. It sounds like
Speaker 17: the product might be melting, so or maybe it's a
Speaker 17: two part system if it's done.
Speaker 6: Correctly, He said, doubt Jay, Jay, real quick. What Mark
Speaker 6: said is during the winter there was never any problems,
Speaker 6: but then come summertime and all of a sudden, it
Speaker 6: started dripping through. Is that correct, Mark?
Speaker 16: Right?
Speaker 6: We keep going, Jay, that makes sense.
Speaker 4: And to put this.
Speaker 17: Polyglass system down, you're supposed to put a base layer
Speaker 17: down first, and then you put down the second layer,
Speaker 17: and it has the granules attached to it. There's the
Speaker 17: possibility that maybe this stuff started to melt, maybe it
Speaker 17: got too hot. My guess it's probably a western exposure
Speaker 17: or something like that. So during the winter time he
Speaker 17: didn't see any dripping, but then during the summer when
Speaker 17: it got really hot, it started to melt on him.
Speaker 17: And so what happens is manufacturers will manifact, will warranty
Speaker 17: their product and they'll say, Okay, if it's defective, we'll
Speaker 17: replace it. Well, if they stay Mark, is it not
Speaker 17: responsible for consequential damages for rating that would, in their mind,
Speaker 17: would be a consequence.
Speaker 6: All right, hold on, hold on, Jay, I got to
Speaker 6: take this break, but I got to dig a little
Speaker 6: more into that. I understand what you're saying. But this,
Speaker 6: this contractor that actually did the work is saying, hey,
Speaker 6: we're trying to do it the manufacturer. The manufacturer is
Speaker 6: not going to do anything at all. Uh, you know,
Speaker 6: we've got to go after the roof for themselves. But
Speaker 6: I want to know how to Excel Roofing would handle this.
Speaker 6: And by the way, Kenny's got an issue with uh
Speaker 6: chomp pond day. Jeez, I'm getting sick of calls on shomps.
Speaker 11: You want to take you want to take one four?
Speaker 11: It's the roofing company.
Speaker 6: For who for for Mark? Yeah, well okay, that's fine.
Speaker 6: I got to take this break though, So everybody hold tight.
Speaker 6: We have Pyramid Roofing on that is the project manager
Speaker 6: that Mark is dealing with. I'll tell you, this show
Speaker 6: is everywhere. You never know who's going to be calling up. Everybody,
Speaker 6: hang tight. We got a big update and we got
Speaker 6: more information right after this.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: Dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies find out now three O three seven
Speaker 12: to seven to one.
Speaker 6: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 6: All right, folks, three O three seven one three A
Speaker 6: two five five quick recap. So Mark called up said, Hey,
Speaker 6: I've got a problem with roofer, possibly a manufacturer of
Speaker 6: a product. And then, uh, the bottom line is when
Speaker 6: he gets hot, this stuff heats up. This tar like
Speaker 6: substance has dripped into the wood of the structure and
Speaker 6: the wood is now ruined. I think everybody can agree
Speaker 6: on that. And the roofer is trying to get the
Speaker 6: manufacturer I assumed to actually pay for the issue. But
Speaker 6: we're gonna find out, Doc. If you don't turn that down,
Speaker 6: I'm gonna go bananas, thank you, sir. Okay, Now, while
Speaker 6: we were talking about that, guess what happened? This This
Speaker 6: show is so vast. It's actually kind of crazy. But Anthony,
Speaker 6: he's a project manager with Pyramid Roofing. I guess, Anthony,
Speaker 6: I got to ask you this first, did you recognize
Speaker 6: Mark's voice or the problem? How did you possibly know
Speaker 6: that this was about you guys at Pyramid?
Speaker 18: You know, I heard Mark and then I'm like manufacturer hard.
Speaker 2: Dripping, than I knew it immediately.
Speaker 18: I'm like it had it had to be Then I.
Speaker 14: Recognize this voice.
Speaker 6: Well, very cool. First of all, I appreciate you calling in.
Speaker 6: Talk about proactive. You know, we would generally have reached
Speaker 6: out to you at this point, but he didn't even
Speaker 6: want to give your name. But man, I can just
Speaker 6: tell by your proactive is that you're a good company.
Speaker 6: What's going on in this thing?
Speaker 18: Hey, you know we've been around a while. I try
Speaker 18: really hard too. Yeah. I went, uh the person the
Speaker 18: project manage that I did it before me, he had
Speaker 18: passed away back in fourteen. Some aren't call our company
Speaker 18: and talked about this dripping. So I went out and
Speaker 18: took it over after it was already done for a
Speaker 18: quite a few years. And I looked at it and
Speaker 18: I saw the dripping, and then I saw this roof
Speaker 18: and I said, you have pail damage. We should get
Speaker 18: the terns out here. Oh, not thinking it was going
Speaker 18: to drip again. I didn't think it was going to
Speaker 18: drip again. So we did the whole roof and the
Speaker 18: flat roof. I'm like, well, we tore it all off.
Speaker 18: I'm hoping, all right, well, hopefully this product here uh
Speaker 18: is going to take care of it.
Speaker 14: And uh, it didn't.
Speaker 18: It kept dripping. I'm like, oh my gosh, this is
Speaker 18: happening again.
Speaker 6: So I do think, Anthony, when did you you guys
Speaker 6: did that basically the end of last year when you
Speaker 6: redid the entire roof and everything.
Speaker 18: Yeah, yeah, what was that last year or the year before? Gosh,
Speaker 18: I'd have to look at it.
Speaker 6: But but you said, but you said something else. Hold on,
Speaker 6: you said something else. I wanted to ask you about
Speaker 6: you said in fourteen. Are you saying in twenty fourteen
Speaker 6: you guys did a roof back then as well?
Speaker 18: It was before twenty fourteen over that range. Yeah, the
Speaker 18: other project manager had did it the first.
Speaker 6: Time I got you, so he called the same company,
Speaker 6: come look at it, you guys, come out there. You
Speaker 6: see the problem. So where do we stand the manufacturer?
Speaker 18: I was hoping that we could just tear it off
Speaker 18: and put plywood down on top of this tongue and
Speaker 18: groove in Keith.
Speaker 16: It did it again.
Speaker 18: I wish I would have done that the first time.
Speaker 18: I didn't realize really what I was dealing with. Fully,
Speaker 18: if I would have put plywood down, we probably won't
Speaker 18: be talking right now. But I did the proper layers.
Speaker 18: I did the base layer and everything under the mod
Speaker 18: mop I'd.
Speaker 16: Bit them in roof.
Speaker 18: I did the proper layers and it was leaking again.
Speaker 18: So I'm like, all right, manufactur, Sure, here's the deal.
Speaker 18: They said, take a sample. I had the rep out
Speaker 18: there and everything, and he looked at it and we
Speaker 18: had to take a got a big, poor sample out
Speaker 18: to send to them. They wanted to make sure we
Speaker 18: did it right, and they said, yep, the installation's correct.
Speaker 18: We've got faulty asphalt. I'm like, okay, well, let's fix it.
Speaker 18: Then we went out to replace it all, and we
Speaker 18: were gonna put plywood.
Speaker 16: Down this time too.
Speaker 18: We went out to replace it all.
Speaker 2: All this tar is just soaked in this wood.
Speaker 6: Yeah, I got it.
Speaker 2: I'm thinking.
Speaker 18: We're both thinking, me and Mark, well, we got to
Speaker 18: do this.
Speaker 16: We got to.
Speaker 18: Replace this wood. So then I took pictures of it
Speaker 18: and I sent it into the manufacturer, hoping they will
Speaker 18: pay for this tongue gru would if they say no,
Speaker 18: which Mark has already talked to the owner of our company.
Speaker 18: We said, we're going to take care of that.
Speaker 14: We're gonna we're gonna replace that.
Speaker 6: So regardless, wait a minute, Anthony, you just said something remarkable.
Speaker 6: So even if the manufacturer doesn't step up and pay
Speaker 6: for it, you guys appear in mid roofing, are going
Speaker 6: to cover the cost of repairing it correctly, You're going
Speaker 6: to replace everything that was ruined.
Speaker 14: Yes, we are.
Speaker 1: That's it.
Speaker 6: That's by Anthony. Anthony. You don't have to say much
Speaker 6: more than that. Hold on, Mark, did you hear that?
Speaker 6: That's great news?
Speaker 14: That is great. That is great news.
Speaker 6: These are stand up guys.
Speaker 16: Man.
Speaker 6: I can't imagine a million years Anthony would call up
Speaker 6: out of the blue and blow smoke up my ass
Speaker 6: about this, knowing that I would blow them up if
Speaker 6: it doesn't come true. So I'm telling you this is good.
Speaker 6: This is a good company.
Speaker 14: Yep, this is this is good.
Speaker 16: I'm glad.
Speaker 6: I Hold on, Anthony, go ahead, you just said problem.
Speaker 6: I don't like that.
Speaker 2: I waited too long to send that estimate, and it
Speaker 2: was too much time.
Speaker 6: It doesn't matter. You're going to get this guy. You're
Speaker 6: going to get Mark Candell. You're gonna get Mark Handle.
Speaker 6: Yes we are Mark Mark. I want you to hold
Speaker 6: on a second, Anthony, Pyramid Roofing. You guys are in
Speaker 6: Colorado Springs right. I want you, Kelly, give him my
Speaker 6: give him my email. I want you to email me
Speaker 6: Anthony about getting on our referral list down there. I
Speaker 6: like companies. This is the most proactive thing I've seen.
Speaker 6: We've got great companies like Excel Roofing on our referral
Speaker 6: list down there and other ones. And I'm just telling you, man,
Speaker 6: I think you guys, that's that's good man, that's really good.
Speaker 6: And I appreciate that. Yeah, no, I can't ask anything more.
Speaker 6: I appreciate that. Hey, Jay Brats, you called in. What
Speaker 6: do you think of that? Man? You're in the roofing business.
Speaker 6: You've done my roof You heard Marks call you called in?
Speaker 6: You just here the project manager Anthony for Pyramid. What
Speaker 6: do you think of all that?
Speaker 10: Man?
Speaker 2: I think Anthony and and Pyramid are a great company.
Speaker 2: And that's exactly the way Excel would have handled it.
Speaker 19: Yep.
Speaker 2: And Mark is lucky that he chose a good company.
Speaker 6: Like it's unbelievable, and I appreciate you coming on Jay Brett's.
Speaker 6: In fact, if we don't have another roofing problem in
Speaker 6: the next three hours, I would be amazed. But Jay
Speaker 6: Bretts Excel Roofing. And if you need a roof done Denver, Metro,
Speaker 6: Colorado Springs, everywhere, Excel roofing. They've done mine, help proof
Speaker 6: roof numerous times on my house. Not the helproof one
Speaker 6: that's the last roof they put on there, but roofs
Speaker 6: before they've done a lot of times. Three oh three, seven, six,
Speaker 6: one sixty four hundred and Mark, do you like how
Speaker 6: the show works? First time you called, you said you've
Speaker 6: listened a few times. Do you like the result you
Speaker 6: just got?
Speaker 14: Sir, I think that was fantastic. Thank you so much.
Speaker 6: You're welcome, Mark, and listen to you think so quickly
Speaker 6: you have our number. I can't imagine in a million
Speaker 6: years Anthony's not going to follow up his promise. Give
Speaker 6: them a little time to try to get it paid for,
Speaker 6: and I'm sure they're going to dig in and get
Speaker 6: it done. I appreciate the call mark. We've got an
Speaker 6: issue with champon day coming up. We've got one line
Speaker 6: open three oh three seven one three eight two five five.
Speaker 6: You've been ripped off. You need help, you want results.
Speaker 6: This is a show for you.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 13: You don't pay a cent until you're contenth.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies. Find out now three oh three, seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 6: All right, folks, two lines open three oh three seven
Speaker 6: one three eight two five five. I love the way
Speaker 6: that unfolded.
Speaker 2: Uh.
Speaker 6: That'll tell you how good this show is. And you
Speaker 6: know once again. Props to Pyramid roof in Colorado Spring
Speaker 6: say step right up. We didn't even have to call.
Speaker 6: The caller didn't even give us their phone number. But
Speaker 6: you want results. Three zero three, Martino, you call right now,
Speaker 6: got two lines open. Maybe you've tried a couple times
Speaker 6: to deal with a contractor or a landlord, or a
Speaker 6: dentist or a doctor or somebody, and you can't get
Speaker 6: them to do the right thing. Give me a shot
Speaker 6: at it. Do it right now, Give me a shot, Kenny.
Speaker 6: What is going on my friend with champ Honde.
Speaker 2: Yeah, so I have a twenty twelve Hundai Sonata Hybrid
Speaker 2: and I brought it in because the EV battery is
Speaker 2: not charging and it has a lifetime warranty on that
Speaker 2: EV battery, and champ Hundai seems to want to find
Speaker 2: everything except the EV battery to work on and they
Speaker 2: won't address the EV battery.
Speaker 6: What are they saying is well, hold on, I need
Speaker 6: a little more information than that. So when you brought
Speaker 6: it in? Are you bringing it in because it's only
Speaker 6: going on hundred miles? Why did you actually bring it in?
Speaker 2: Exactly? So, the range on the on the battery, the
Speaker 2: EED battery itself was going down to under ten miles
Speaker 2: of range, so I, oh.
Speaker 6: My god, wait a minute, wait a minute, under ten miles. Yeah,
Speaker 6: holy crap. That sucks. So you brought it in. I mean,
Speaker 6: this is easy to duplicate. They have it there, they
Speaker 6: drive it, you know, five minutes and basically the battery's dead.
Speaker 2: Yep, exactly.
Speaker 6: Okay, So what is the first thing they said other
Speaker 6: than the battery?
Speaker 2: Well, the first thing that they said other than the
Speaker 2: battery is that I had a broken wiring connector okay, okay.
Speaker 6: Well what's odd about that is why would it charge?
Speaker 6: Would it charge to one hundred percent and then just
Speaker 6: drain that fast?
Speaker 2: It would charge, but then it would rain almost immediately.
Speaker 6: That's crazy. So if there was a bad wire, what
Speaker 6: was that? What did that have to do with to
Speaker 6: charging system? Why would it charge and why would it
Speaker 6: go down that quick? And then if it was the wire,
Speaker 6: did you authorize them to fix the wire? And I
Speaker 6: assume that didn't fix the.
Speaker 2: Problem exactly, So I did authorize them to fix the wire?
Speaker 6: Did they charge you for that? Did they charge you
Speaker 6: to fix that wire?
Speaker 2: They did?
Speaker 6: And it does the same thing.
Speaker 2: And it does the same thing, bastard.
Speaker 6: So then what was the next thing they went after?
Speaker 2: So the next thing they went after is that they
Speaker 2: they said that the beltons were slipping.
Speaker 6: All right, Kenny, hold on, I want to know this though.
Speaker 6: I'm going to come back to you first after the break.
Speaker 6: But did they fix something else and it still didn't
Speaker 6: fix the problem?
Speaker 2: Correct?
Speaker 6: You know what? In my opinion shop has gone to hell.
Speaker 6: We've had more complaints on them in one year than
Speaker 6: we did for fifteen years. How is that possible? Everybody
Speaker 6: hanged tight, including you, Bob one line open three h
Speaker 6: three Martino.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 13: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 1: Ript news. You needed that so you don't have to
Speaker 1: run in as fast as we can.
Speaker 3: Shooter's gonna help.
Speaker 5: Come man, this is the Troubleshooter Show. No Tom Martino, Welcome, Welcome.
Speaker 6: The only show of this kind. We're here to solve problems,
Speaker 6: answer questions. We're here to recoup money, We're here to
Speaker 6: go after the bad guys. We're here to expose the
Speaker 6: scumbags out there that make your life miserable. That is
Speaker 6: my job, man. I actually have a great job. I
Speaker 6: get to tell people who the bad people are, and
Speaker 6: I also get to direct people to the good people
Speaker 6: to referral this dot com. I get the boat, I
Speaker 6: get the best different things to do. I love exposing
Speaker 6: bad guys one hundred percent. By the way, in studio
Speaker 6: with me, we got a full house. Of course, we
Speaker 6: got Kelly answering the phone calls, Shannon running the board,
Speaker 6: Deputy doc in studio causing trouble as usual. Dmitri just
Speaker 6: walked in, Deputy d Deputy bows over there cause and trouble.
Speaker 6: And then of course our guest Barry and any questions
Speaker 6: you have to Barry Miller about Vestera, turnkey and investing
Speaker 6: we're going to talk about throughout the show. I kind
Speaker 6: of weave that topic in as we always do with guests.
Speaker 6: By the way, I do want to tell you Genesis
Speaker 6: Total Exteriors, Mark Scham has done a bang up job
Speaker 6: at our house. He's done multiple things at our house. Recently,
Speaker 6: he's helped me with some flooring issues when I had
Speaker 6: a hail claim. That's going back aways. This guy does
Speaker 6: the best work. If you need new stucco, if you
Speaker 6: want new rails for your staircase, that beautiful iron rails
Speaker 6: instead of those old wood ones, those guys can do that.
Speaker 6: They can paint your house, they can do new siding
Speaker 6: on your house. They could do doors, windows. They've been
Speaker 6: around forever. Mark his gold the company's gold genesis, Tootalexteriors
Speaker 6: dot Com. Now I want to operate to the phones
Speaker 6: we left off with Kenny, and this one bothers me.
Speaker 6: I say this, and I don't say it with a smile.
Speaker 6: I say it because it's unbelievable. Shop HONDI basically got
Speaker 6: this car in. Kenny was getting ten miles on his hybrid.
Speaker 6: The battery would only go ten miles. That's a problem
Speaker 6: with the battery, no matter what. So he drops it off.
Speaker 6: They say, nope, nope, nope, nope, nope, it's not the battery.
Speaker 6: What it is is a wiring issue. So they sold
Speaker 6: them a wiring issue repair. By the way, Kenny, how
Speaker 6: much was that first repair you authorized with the wiring
Speaker 6: harness or whatever that was.
Speaker 2: The wiring harness and labor was around.
Speaker 6: Nine fifty oh nice. So basically a thousand bucks and
Speaker 6: that didn't do anything. Is that correct in your opinion?
Speaker 2: That's correct, it didn't do anything.
Speaker 6: Now, I just want to ask you this as I
Speaker 6: lead you down the road. That not doing anything? Do
Speaker 6: they still expect you to pay for that?
Speaker 2: Absolutely?
Speaker 6: Yeah, fair enough. So they did it, they sold it.
Speaker 6: You didn't need it. They want their money. Yeah, it
Speaker 6: makes sense to me. It makes sense to me if
Speaker 6: they're crooks. But we'll get into that in a second.
Speaker 6: So then they call you back and say what what
Speaker 6: do they tell you? Oops, that didn't work?
Speaker 2: Yep, exactly. It's like, oops, there's other things that we
Speaker 2: need to troubleshoot in fix before we look at the
Speaker 2: EV battery.
Speaker 6: Okay, So what was the next thing they did?
Speaker 2: The next thing was the belt tensioner and police.
Speaker 6: So they're basically saying the alternator or the tensioner was out,
Speaker 6: so therefore it wasn't charging the system.
Speaker 2: It wasn't charging it properly or efficiently.
Speaker 6: Okaypage, So they basically had a little slippage. How much
Speaker 6: did they want for the belt tensioner, So.
Speaker 2: That's another eleven hundred.
Speaker 6: Yeah, it's funny, you know dealerships, everything's either one thousand
Speaker 6: or five thousand apparently. So now you've had both of
Speaker 6: these things done, and I assume they test drove it
Speaker 6: and you have the same problem. Don't tell me that
Speaker 6: so correct? Oh tell me it's not so, Joe. So
Speaker 6: then what happens Kenny?
Speaker 1: There?
Speaker 2: Next they say, oh, your crank chef position sensors out
Speaker 2: and also your transmission is out.
Speaker 6: Are they saying, though, Kenny, I've got to ask you this.
Speaker 6: Are they saying that's related to the battery issue? Or
Speaker 6: are they selling you at this point others stuff they
Speaker 6: believe you need.
Speaker 2: They're selling me other stuff that they think I need
Speaker 2: and not even addressing the battery issue.
Speaker 6: Okay, so you agreed to this other stuff, I assume.
Speaker 2: So I stopped it at the tensionary. It's like, that's it.
Speaker 2: You guys are absolutely not addressing the issue. Yeah, because
Speaker 2: the technician took it for a drive and he only
Speaker 2: got a mile away until the battery totally drained and
Speaker 2: he can't get it to charge past forty eight percent.
Speaker 6: Okay, So now what are they saying it is. I mean,
Speaker 6: they're still I'm starting to find it hard to believe
Speaker 6: they're this and that. So are you telling me? I'm
Speaker 6: getting to the point, Kenny, to be honest, I'm starting
Speaker 6: to wonder if you're not telling me something. So if
Speaker 6: there's something, if there's something else going on, would you
Speaker 6: please share that with me now?
Speaker 2: Absolutely so. The technician drove it, then they said he
Speaker 2: couldn't get past forty eight percent, And next they tell
Speaker 2: me that, oh, there's a there's a noise coming from
Speaker 2: the transmission, which you know, he drove it for a
Speaker 2: mile and it was. It was fine except for the
Speaker 2: EV battery. And I had it just fine as well
Speaker 2: prior to me taking it in there for the EV
Speaker 2: battery issue, no problems with the transmission, no other issues
Speaker 2: except for the EV battery. So I don't know what
Speaker 2: else to do at this point.
Speaker 6: So when you go back to him and say, you know,
Speaker 6: the battery is only charging to forty eight percent, I
Speaker 6: assume you've done this. Are you going to fix that?
Speaker 6: I mean, and they just say no, we're not going
Speaker 6: to fix it.
Speaker 2: They keep saying that we have to address these other
Speaker 2: issues before we can look at the you got to
Speaker 2: bring it.
Speaker 6: You know what I do. I pick it up and
Speaker 6: get it towed. Can you drive it because it's a hybrid,
Speaker 6: I mean you can still drive it with the battery
Speaker 6: dead right?
Speaker 2: No you can't because unfortunately them.
Speaker 6: They're just tied together. I get it, No big deal.
Speaker 6: I get it.
Speaker 2: Only we're charging the battery.
Speaker 6: I want to do a couple things. One, I had
Speaker 6: to look and for everybody out there wondering it is
Speaker 6: under warranty. Even though it's a twenty twelve or thirteen
Speaker 6: and it's past ten years, that particular year on the
Speaker 6: EV battery actually had a lifetime. You are the first owner,
Speaker 6: right I am. Yeah, So this guy should be getting
Speaker 6: a battery if it needs one. Kelly get Kevin Calkin
Speaker 6: shared an Auto Tech on. I want to ask Kevin
Speaker 6: a few questions shared and Auto Tech actually bought Lakewood
Speaker 6: Electric years ago. They've got some of the best electrical
Speaker 6: people out there period under story. So hold on, Kenny,
Speaker 6: I want to get them on. Meantime, let me see
Speaker 6: who's next year? Tom? What is or I'm sorry, Bob,
Speaker 6: what is going on with off road Unlimited? What is
Speaker 6: off road Unlimited?
Speaker 16: Sir man?
Speaker 2: How are you doing, I'll unlimited excuse me one seconded
Speaker 2: car dealership put across from okay?
Speaker 6: And where is it? Okay? So what kind of truck
Speaker 6: did you purchase? What is it?
Speaker 20: Twenty nineteen fifty on letters?
Speaker 6: When did you buy it? It's been about two months,
Speaker 6: so two months ago you walked in and you bought
Speaker 6: a twenty nineteen f two fifty. And why are you
Speaker 6: calling today?
Speaker 16: Well, because it turns out that.
Speaker 20: The cadilect and verders are no good on it. And
Speaker 20: I'm just wondering.
Speaker 16: That was illegal.
Speaker 17: If he was able to tell me like that, that's
Speaker 17: legal to do?
Speaker 6: Well? Is it legal? That's that's interesting. Really, here's the deal.
Speaker 6: You have three days to get a mission.
Speaker 16: Yeah.
Speaker 6: Well, I'm going to put you on hold and take
Speaker 6: a break. Do what you need to do. I'm going
Speaker 6: to come back to you. We're going to try to
Speaker 6: help you out. But I've got multiple things to ask
Speaker 6: you about this vehicle. I'm pretty sure at twenty nineteen
Speaker 6: f two fifty, God, maybe it's only five years. I
Speaker 6: don't know. I got to figure out what the cat
Speaker 6: warranty is. But hold tight. This is an interesting one.
Speaker 6: And by the way, we've got a question for Barry Miller.
Speaker 6: We'll take a problem with Social Security and we're going
Speaker 6: to get back when Kevin Calkin's on with that problem
Speaker 6: with Champande.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: to seven to one.
Speaker 6: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three all three nine two zero
Speaker 12: sixteen twenty two.
Speaker 6: All right, folks, I want you to listen to how
Speaker 6: this goes down. Kenny called in he had a problem
Speaker 6: with a twenty twelve. I think it's a twelve. Let
Speaker 6: me look at my nose twelve, so not a hybrid.
Speaker 6: He brought it over to Champonde, who, by the way,
Speaker 6: we have had a lot of complaints about in the
Speaker 6: last year. In fact, I want to ask my deputies here, doc,
Speaker 6: have you dealt with shomp in the last year.
Speaker 7: I have not personally dealt with them as a consumer advocate.
Speaker 7: I've dealt with them as a customer deputy.
Speaker 8: BO.
Speaker 6: If you called up with problems for a shop recently, I.
Speaker 9: Did about six months ago, and I gave up. I
Speaker 9: could not get them to return my call in.
Speaker 6: They wouldn't even call you back.
Speaker 10: After three times calls.
Speaker 1: Now, so you.
Speaker 6: Left three messages they probably someone probably said they'd call it.
Speaker 10: Just blew me off.
Speaker 6: Totally blew you off, Dmitri. Have you dealt with shop
Speaker 6: at all? He is not. It's crazy. You know, that's
Speaker 6: only one that we heard. But I hear the name
Speaker 6: Shomp constantly on this show.
Speaker 19: Now.
Speaker 6: So Kevin Coukin, he's our expert, shared in auto tech
Speaker 6: dot com as I was saying they bought Lakewood Electric. Kevin,
Speaker 6: what's happening?
Speaker 16: Man, what's up? What's going on?
Speaker 6: Kevin also smokes rib We will sit around on Sundays.
Speaker 6: I got to bring this up because my ribs are better,
Speaker 6: but he'll sit around and send me pictures. No, No,
Speaker 6: that's because I was cooking baby backs and you brought
Speaker 6: in spare ribs, which was totally unfair. We're not going
Speaker 6: to go down that cheating way you did. But we
Speaker 6: will be sending each other pictures. This sounds horrible, pictures
Speaker 6: of our meat coming off to Grell. So you know,
Speaker 6: I'll leave that to your imagination. Kevin, did you hear
Speaker 6: this call? By any chance? I know you listen a lot.
Speaker 16: I got pieces of it.
Speaker 6: So here's the deal. Kenny brings it into Champonde twenty
Speaker 6: twelve hybrid Sonata. This thing will only charge the forty
Speaker 6: eight percent. At this point, he's got a lifetime warranty
Speaker 6: on the battery, which is crazy. They get it in there, yeah,
Speaker 6: they So they get it in there and they say, no,
Speaker 6: it's not a problem with the battery, it's his harness.
Speaker 6: So they charge him nine hundred and fifty bucks. That
Speaker 6: doesn't fix it. So he's nine hundred and fIF fifty end.
Speaker 6: They expect him, of course, to pay it. So then
Speaker 6: they go back to work on it, and then they say, well,
Speaker 6: we found this other problem. What was that second problem again, Kenny,
Speaker 6: after the wiring harness the bel and belt. Oh yeah,
Speaker 6: they're saying because the alternator belt or whatever, the charging belt,
Speaker 6: the tensioner is loose, it's not properly charging. There's a
Speaker 6: little slack in it sometimes whatever, So they do that, right, Kenny. Yep,
Speaker 6: that was eleven hundred bucks, Kevin. So after that, you know,
Speaker 6: this guy's twenty one hundred deep roughly at this point,
Speaker 6: and it's still not charging. So in other words, the
Speaker 6: battery still has a problem. Where it stands now is
Speaker 6: they want to do all these other things before they'll
Speaker 6: do the battery. So I'm going to let him tell
Speaker 6: you real quick what else they want to do before.
Speaker 6: And this is all according to Kenny. I find it
Speaker 6: a little hard to believe. But before they'll address his
Speaker 6: actual problem the battery, they want you to do what now?
Speaker 2: So now they're saying it's crank chaff position censor, which
Speaker 2: definitely is not because I replaced that. And now they're
Speaker 2: saying that the transmission has a noise coming from it,
Speaker 2: so we have to address that before the EV battery.
Speaker 2: They can look at the EV battery as well. But
Speaker 2: the technicians rode for a drive for a mile and
Speaker 2: they totally discharged the battery, and so there's definitely not
Speaker 2: a problem with.
Speaker 6: Okay, perfect, So Kevin, my question to you is two
Speaker 6: part one. The things he just mentioned, we already know
Speaker 6: what they've already completed. Didn't fix it, according to him.
Speaker 6: But now moving on to the other stuff they want
Speaker 6: to do, would that even create an issue charging the battery?
Speaker 6: Would a noise in the transmission? Have any damn thing
Speaker 6: to do with a hybrid battery not charging past?
Speaker 21: I can't.
Speaker 16: No, They're not even related. That's insane.
Speaker 6: How about an dr.
Speaker 16: Well, I mean, all those components have issues, but not
Speaker 16: to the life of the battery though.
Speaker 6: You know, you guys couldn't keep it.
Speaker 16: From not charging. But I'm not partially charging.
Speaker 6: That's what I kept saying to him. I was like,
Speaker 6: that's nuts. It only goes to forty eight percent and
Speaker 6: then it drains. How fast does a drain ken? He
Speaker 6: like ten miles?
Speaker 2: It drains less than ten miles.
Speaker 6: Now, God, that's bonkers.
Speaker 16: Yeah, why why are they calling? You know, try somebody else,
Speaker 16: Try a different dealer.
Speaker 6: Well, I would definitely try a different dealer. Is that something?
Speaker 6: Can you guys actually diagnose that battery? I mean, I
Speaker 6: know you got to charge him to do it, but
Speaker 6: I mean, if he has something really.
Speaker 16: Set up, we don't do a lot with him yet, Mark,
Speaker 16: We're still playing with those.
Speaker 6: Okay, So it's just simply not gonna go there, especially.
Speaker 16: Since it's under warranty. I would get a different dealer involved.
Speaker 6: That's exactly what I do, man.
Speaker 16: I mean, it's straight up lifetime, specifically for the twenty
Speaker 16: twelve Sonata was the first car they did that.
Speaker 6: That's I looked it up to. Warranty is unbelievable, Kenny,
Speaker 6: I agree one percent with my expert, Kevin. I'd get
Speaker 6: it over, honestly, I'll tell you where bring it. I'd
Speaker 6: bring it over to McDonald Hondai. Yeah, why don't you?
Speaker 6: I mean they want you to pay the two grand
Speaker 6: when they pick it up, right, exactly? You know what
Speaker 6: I do want to do? Who wants a shot at this?
Speaker 6: You know what I would like to have?
Speaker 9: You know what, Bow, because it's he paid this money
Speaker 9: and he's not getting any satisfaction.
Speaker 6: Apparently didn't get anything.
Speaker 9: The transmission has nothing to do with the battery. Neither
Speaker 9: does the belt tension er. I mean you charge the
Speaker 9: battery by plugging it into the wall.
Speaker 6: Let's do this, guys. No, it's probably not a plug
Speaker 6: in hybrid. It's not, isn't No, no so that, but
Speaker 6: it's still it doesn't matter. The engine itself is charging
Speaker 6: it the fact that it's only charging it to forty
Speaker 6: eight percent is where it probably is. The battery.
Speaker 10: He's got to be the battery, and he's got to
Speaker 10: like it.
Speaker 16: Should last more than ten miles.
Speaker 10: Yeah, absolutely, just a couple of hundred.
Speaker 2: Yeah.
Speaker 6: So Kenny, here's the deal I got you on. Hold Kelly,
Speaker 6: get everything over to Deputy Bow. He's going to call
Speaker 6: over to shop. He didn't have any luck, Lass, But
Speaker 6: I promise everybody listening, anytime we call to a company
Speaker 6: and they don't want to respond at all, and they
Speaker 6: don't have to respond directly to us, make sure they
Speaker 6: know that pity both. They can respond to Kenny and
Speaker 6: explain why it appears as if they're ripping them off.
Speaker 6: You know, that's my opinion. But if everything Kenny said
Speaker 6: is correct, this is crazy. You can get You can't
Speaker 6: say it's a wiring harness. You charge them nine hundred
Speaker 6: and fifty bucks and it doesn't fix anything. I'm gonna
Speaker 6: ask him real quick, Kelly. Let me talk to him
Speaker 6: one more time though, one more time, real quick, and
Speaker 6: then you can grab his info. Hold on, hey, Kenny,
Speaker 6: I need to be very straight with you. If I
Speaker 6: find out there is some boloney going on in this
Speaker 6: that you're not telling me, Like the wiring harness was
Speaker 6: melted or something when it came in and they needed
Speaker 6: to start with that. That is going to be a
Speaker 6: completely different story. Brother. So I'm giving you the opportunity
Speaker 6: right now to tell me if anything's missing.
Speaker 2: Nope, there's nothing missing.
Speaker 6: I take him at his word. Get his information, Kevin Calkin,
Speaker 6: Shardan Auto Tech, and I'll tell everybody out there, go
Speaker 6: to Sheridan Auto Tech dot com. They can do your maintenance.
Speaker 6: On top of the maintenance, Kevin, you guys will do
Speaker 6: an engine, a transmission, a used engine, an alternator alignments.
Speaker 6: I mean really, you guys do everything everything. And then
Speaker 6: here's the other coolest part. Ready, I'm gonna brag about them.
Speaker 6: You can go to any of these dealerships and you
Speaker 6: get say an alternator done outside of warranty. You know,
Speaker 6: an older vehicle. Guess what your warranty is most likely
Speaker 6: at that location. Shardan Auto Tech. Shardan Auto Tech thirty
Speaker 6: six months, thirty six thousand miles nationwide warranty. You can't
Speaker 6: beat it, Kevin. Thanks man. And by the way, hold on,
Speaker 6: I'm gonna put you on hold. So you can't talk now.
Speaker 6: I got Kevin on hold. My ribs were better.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 6: All right, both one line open. A lot going on
Speaker 6: here three oh three seven one three A two five five.
Speaker 6: We're gonna reach out, hopefully Deputy Bow can get a
Speaker 6: hold of those guys down there and figure out what's
Speaker 6: going on with that Hybridge shop and just figure out,
Speaker 6: if anything, Bow, why the hell he's paying for something
Speaker 6: that didn't fix it?
Speaker 10: You know the drell man I called during the break.
Speaker 6: And then we're gonna go back to Bobby's got a
Speaker 6: problem with his two thy nineteen f two fifty and
Speaker 6: you bought it a couple months ago, correct, Bob, Yes, sir,
Speaker 6: and you bought it from off Road Unlimited in Fort Lupton.
Speaker 6: So three months later you find out you need a cat.
Speaker 6: You had a question about what was your first question
Speaker 6: you asked? I think it was about passing emissions?
Speaker 16: Right, right right?
Speaker 20: And you know, apparently it doesn't need emissions according to
Speaker 20: the dealership. And he claims that since it doesn't need emissions,
Speaker 20: that's that's not an issue to him.
Speaker 6: Well, first of all, I don't understand why he would
Speaker 6: say that's not an issue if he's selling that vehicle
Speaker 6: from a dealership, and I believe Fort Lupton, I'm not positive,
Speaker 6: but I think that's an emissions area. But even if
Speaker 6: it's not, if where do you live? Where you live,
Speaker 6: do you have to get an emissions Yes?
Speaker 7: I do.
Speaker 6: Okay, So has it passed emissions? Have you actually brought
Speaker 6: it somewhere to see if it would pass?
Speaker 2: No?
Speaker 19: I brought it.
Speaker 20: There was a check engine light on, you know, pretty
Speaker 20: much right after I bought it. So I went to
Speaker 20: OZ when they told me to put some of that
Speaker 20: cleaner in there and it would it was just eed
Speaker 20: the injective what we cleaned out. Well, that didn't work
Speaker 20: for I took it to the dealership and the dealerships
Speaker 20: of the Catsinogate.
Speaker 6: You know what, never, and I mean never, ever, ever
Speaker 6: trust an AutoZone to diagnose your car. Those guys, I
Speaker 6: mean they can sell parts, they can look them up,
Speaker 6: but I mean to go there to get a diagnosis.
Speaker 6: I mean a free engine scans, fine, but don't let
Speaker 6: them talk you into snake oil. You'll pour in there
Speaker 6: to fix every problem in the world, like a mechanic
Speaker 6: in a can Mark. Yeah, go ahead to the meeting.
Speaker 22: A twenty nineteen four and a half to fifty has
Speaker 22: an emissions defect warrants you for eight years or eighty
Speaker 22: thousand miles?
Speaker 6: How many miles are on it? Bro one hundred and
Speaker 6: forty four, Holy COROLLI that's a lot of miles, man.
Speaker 6: So when you bought the vehicle, did you get an
Speaker 6: emissions voucher?
Speaker 18: No?
Speaker 6: This is very important. This next question I have. Do
Speaker 6: you have your paperwork packet from the dealership. I assume
Speaker 6: you do somewhere. Can you look through there and see
Speaker 6: if you acknowledged receiving a voucher for an emissions test?
Speaker 6: And by the way, is this diesel or is it gasoline?
Speaker 6: It could be either can you look through there and
Speaker 6: let me know if you sign something saying you receive
Speaker 6: the voucher even though you're claiming you didn't. But I
Speaker 6: need to know if they gave you a voucher in
Speaker 6: their opinion.
Speaker 20: Okay, I don't have whitney.
Speaker 6: Okay now now meantime, the other thing I want to
Speaker 6: do when you do talk to him, do they acknowledge
Speaker 6: did you ever bring it back to him? And it
Speaker 6: definitely does need the cats.
Speaker 20: He claims that that he doesn't want to have anything
Speaker 20: to do with it because it doesn't concern him because
Speaker 20: you know obviously about the vehicle as is.
Speaker 6: And is that really a whold on a second?
Speaker 1: Bill?
Speaker 6: Is that? I'm sorry, Bob? Is that really the attitude
Speaker 6: he had when you just called to try to figure
Speaker 6: out if they do any thing? Was he that big
Speaker 6: of a jerk? Or you pull in my chain?
Speaker 2: Yeah?
Speaker 20: No, No, the guy's really a pompous individual.
Speaker 6: What's his name?
Speaker 21: He was very disrespectful.
Speaker 20: He's a sales manager. I can't remember his name.
Speaker 6: Okay, let's do this. I want you to hold on
Speaker 6: a second, Kelly. I want you to reach out to
Speaker 6: these guys and see if they'll come on the air
Speaker 6: and talk about this. I'd like to hear their side
Speaker 6: of the story. The place is called Off Road Unlimited.
Speaker 6: I don't care who we talk to there and get
Speaker 6: them see if they'll come on the air. They should
Speaker 6: have an opportunity to come on and explain their side
Speaker 6: of this, no matter what. I'd like to know. If
Speaker 6: they're saying we did give them a voucher, that is
Speaker 6: a big deal right there. That's all I want to know.
Speaker 6: Do they have paperwork saying that he did get that
Speaker 6: voucher to get admissions test? Because bottom line is Bob
Speaker 6: had three days to get it. If he did sign
Speaker 6: something saying he received it, if there's nothing, if they
Speaker 6: did not give it to him, they have no proof
Speaker 6: that they offered it to them, and it does need cats.
Speaker 6: I got a big problem with this, a huge problem
Speaker 6: with it. The other thing I'm going to say, and
Speaker 6: it's not very popular, I'm going to ask him a question, Hey, Bob,
Speaker 6: how much did you get quoted for those cats? A book?
Speaker 6: Six grand? So I want who wants to do a
Speaker 6: quick little check for me? Dmitri.
Speaker 22: I'm sending in the meme an email asking him to
Speaker 22: come on the air and provide a comment in this matter.
Speaker 6: That'd be great. And I'm gonna have Kelly reach out,
Speaker 6: but would one of you look up Just do me
Speaker 6: a favor. Just google Laramie, Wyoming or Cheyenne, Wyoming. Okay,
Speaker 6: muffler muffler shops, and I want you to call them
Speaker 6: up and say, how much are the cats for a
Speaker 6: twenty nineteen f two fifty. I'm going to prove to
Speaker 6: everybody just call up and get a price. Yeah, it's
Speaker 6: probably gonna be that'd be great to do it. It's
Speaker 6: probably gonna be two or three grand. It's probably gonna
Speaker 6: be two or three grand, maybe even less, which is
Speaker 6: going to be half maybe even less. Doc, I don't
Speaker 6: want you to call up a dealership. I want you
Speaker 6: to call up like Midas or whatever the hell's out there.
Speaker 6: I'm going to prove to everybody listening in Denver right
Speaker 6: now that our governor's so in my opinion, absolutely sucks
Speaker 6: with these California missions. Now. I know he's not the
Speaker 6: one that implemented it, but my god, he could change it.
Speaker 6: People go to Wyoming in this city just to afford
Speaker 6: to fix their cars, and yes, you can do it.
Speaker 6: It's not illegal. It's not illegal to go get non
Speaker 6: California cats on your car, because if it was. And
Speaker 6: think about this, everybody that moved from any other state
Speaker 6: at California to Colorado. You move from Oklahoma, you move
Speaker 6: from Texas, you move from Wyoming, you move from anywhere,
Speaker 6: you would have to go get brand new cats, wouldn't you?
Speaker 6: You would? So if you do live here, yes, you
Speaker 6: can cross the state line and save a boat ton
Speaker 6: of money. So I want to come back. Hopefully we
Speaker 6: get the dealer to come on, and if anything, I
Speaker 6: want to know why he's a pompous ass according to
Speaker 6: the caller. And then the other thing I would like
Speaker 6: to do is show everybody how much cheaper you can
Speaker 6: get cats for and then at least we can help
Speaker 6: Bob by saving them some money. And he still needs
Speaker 6: to figure out, honestly, Docu doc's calling up. We still
Speaker 6: need to figure out if he actually needs the cats,
Speaker 6: and I'll talk to him about that now. In the meantime,
Speaker 6: Bill's got a question on annuities. What is your question?
Speaker 1: Bill?
Speaker 23: I was curious on how the commissions and the fees
Speaker 23: work on some of these annuities, I.
Speaker 6: Mean, period, like how much of the fees and how
Speaker 6: much are the commissions? Well, yeah, I mean, do you
Speaker 6: have a particular My understanding is they're different for all
Speaker 6: the products, So I mean, I'm not quite sure what
Speaker 6: product are you referring to.
Speaker 23: Well, it would be a variable type annuity that's kind
Speaker 23: of blended in with it's a six year where you
Speaker 23: have to lock in to this varia.
Speaker 6: Well, let's do this, let me, let's let's do this. Man,
Speaker 6: let me put you on hold. Let's get Joe Keano up.
Speaker 6: Let's get him back up, Kelly, and let's ask him
Speaker 6: the question. I mean, we talk about him. He sells annuities.
Speaker 6: He should know these answers. It's a pretty straightforward question.
Speaker 6: So you hold type bill. Tom's got an issue with
Speaker 6: Social Security that we're gonna take up right after this break.
Speaker 6: By the way, one line open three oh three seven
Speaker 6: one three eight two five five. When we come back,
Speaker 6: we're gonna go to some updates. Dmetri, you got some
Speaker 6: good updates. Plus, we're gonna get the concrete guy on
Speaker 6: our expert and the caller from yesterday figure out if
Speaker 6: that concrete dealer was, you know, doing the wrong thing,
Speaker 6: what's going on there? And then Bo you have an
Speaker 6: update the yeah whop that certificate gets from UTAH, the
Speaker 6: death certificate. You're gonna have to update me on that one.
Speaker 6: And then, Deputy Doc, we've got a lot of things
Speaker 6: going for the twenty nineteen gasoline f two fifty approximately
Speaker 6: how much to replace the cat Simple as that doc,
Speaker 6: everybody hold tight.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com.
Speaker 13: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three all three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: all three nine two zero sixteen twenty two all.
Speaker 6: Right three three seven one three A two five five
Speaker 6: one line open. We've got a ton going on. Bill
Speaker 6: had a question on annuities. We're gonna get uh somebody
Speaker 6: on to answer that question. And then Jordan, this is
Speaker 6: really good. I love this. I love when businesses come on.
Speaker 6: So I'm going to recap. So the owner or the
Speaker 6: finance manager of off Road Unlimited in Fort Lopton. Uh,
Speaker 6: he on with us, but for his sake, here's kind
Speaker 6: of what happened, Jordan. I'm going to bring you up,
Speaker 6: but we just got a call from Bob. Bob said,
Speaker 6: about three months ago, we bought a twenty nineteen f
Speaker 6: two fifty. He said he did not get in the
Speaker 6: missions certificate from you that he knows of. I asked
Speaker 6: him to check the paperwork and see if he actually
Speaker 6: signed it. He got one, so he's going to do that.
Speaker 6: But he found out according to a dealership or according
Speaker 6: to an automotive shop, he needs cats on it. And
Speaker 6: he said he called you guys, and you guys basically
Speaker 6: were uncaring it, could care less and said, it's not
Speaker 6: our problem, not our rodeo, not our circus, not our clowns.
Speaker 6: So what do you have to say, Jordan.
Speaker 24: So basically, he purchased a two thousand and four from
Speaker 24: us back ten days before you about the twenty nineteen. Oh,
Speaker 24: it turns out he couldn't park it out his apartment complex.
Speaker 6: Oh it was too big.
Speaker 18: Yeah, out of arga.
Speaker 24: Grace's WoT them out of the vehicle, bought it back
Speaker 24: from him, put him in this twenty nineteen they could
Speaker 24: park it as apartment complex.
Speaker 2: Cool and Darnold's.
Speaker 24: That was the end of the story. But we got
Speaker 24: a couple of phone calls to day from him and
Speaker 24: he was complaining about the emissions and everything. And it's
Speaker 24: a twenty nineteen Colorado state law says you don't need
Speaker 24: emissions till like twenty twenty five or twenty twenty six, whatever.
Speaker 6: The exemption. You know what, that's a good point, Jordan.
Speaker 6: I didn't even think of that. That vehicle's exempt for
Speaker 6: what ten years? Nine years?
Speaker 1: What is it?
Speaker 14: It's seven?
Speaker 24: So seven years, twenty twenty six.
Speaker 6: So you didn't have to provide because it has an
Speaker 6: exemption sticker or falls under that, you didn't even have
Speaker 6: to provide that that voucher for an emissions.
Speaker 24: Correct, Yeah, because it's an exempt.
Speaker 6: Where do you stand on the fact, First of all,
Speaker 6: I don't know if it actually needs cats put one
Speaker 6: hundred and forty four thousand miles. I would assume it's
Speaker 6: probably a good chance it does. Would you agree with that?
Speaker 24: I'm not too for sure. I'm definitely not a mechanic.
Speaker 6: Okay, Well, where do you guys stand, would you guys
Speaker 6: help him out on that? Where do you guys stand
Speaker 6: on that? Now? Saying that? I realize you sold it
Speaker 6: as is, but the guy bought it three months ago.
Speaker 6: So if anything, I'm asking you, are you guys willing
Speaker 6: to do anything for.
Speaker 24: Him in regards to fixing the cats or yes?
Speaker 6: Well I assume that's what he wants done. When he
Speaker 6: called you today, what was he asking for?
Speaker 24: He was asking about the cats?
Speaker 6: Yeah, okay, so what do you guys tell him? Just
Speaker 6: too bad?
Speaker 16: Right?
Speaker 24: I mean, it's not really required to do as a
Speaker 24: safety issue or anything.
Speaker 6: I get that. Listen, man, I get that. Look, guys,
Speaker 6: I get it one percent. And I'll tell you something.
Speaker 6: The fact you came on the air to talk about
Speaker 6: it is remarkable. A lot of dealers would never do that,
Speaker 6: and I appreciate that more than anything. And I'll be
Speaker 6: the first to say, you literally don't owe him anything,
Speaker 6: but is a good will gesture. What I'm asking you,
Speaker 6: is you guys willing to do it? Do anything. Let's
Speaker 6: say he can go up to Wyoming and get these installed.
Speaker 6: I'm totally making numbers up here, guys, but he can
Speaker 6: get this resolved for a couple thousand bucks. Are you
Speaker 6: guys willing to chip in or are you guys willing
Speaker 6: to possibly fix it there? I don't know if your
Speaker 6: dealership does any work like that, but are you guys
Speaker 6: willing to do anything? Is my question.
Speaker 24: We'll give them five hundred bucks, all right?
Speaker 6: Hold on? Actually I like that. Let me go back
Speaker 6: to him real quick. Hey, Bob, I don't think that's
Speaker 6: a bad deal. They're willing to give you five hundred bucks.
Speaker 6: They did swap out that first one, which they didn't
Speaker 6: have to do. What do you think.
Speaker 20: I mean, I think that's a good gesture.
Speaker 2: I mean, it's probably better than nothing.
Speaker 6: It's a hell of a good gesture, Bob, I really
Speaker 6: do think it is. So I'm going to put you
Speaker 6: on hold. They have your information, and I do want
Speaker 6: to say this to these guys, you know, Bravo guys,
Speaker 6: Bravo to you guys at off Road Unlimited and Fort Lupton.
Speaker 6: That's a hell of a deal. Like I said three
Speaker 6: times in this conversation, these guys didn't have to do
Speaker 6: a damn thing for him. He of course, the caller
Speaker 6: didn't bring up the fact they already swapped them out
Speaker 6: of something and let's face it, these guys came on
Speaker 6: the air and explain their side, and I did not
Speaker 6: think about the exemption status. So I appreciate you correcting
Speaker 6: me on that, guys. So once again, you know we're
Speaker 6: talking to Jordan. He's a finance manager. But I would
Speaker 6: have no issue. Would all use an off road unlimited.
Speaker 6: Do you guys sound like stand up guys and I
Speaker 6: appreciate you coming on of course.
Speaker 24: Yeah, we're pretty easy to work with.
Speaker 6: You sound easy to work with. That's a you know,
Speaker 6: Roly Purofoy was up there for years and he was
Speaker 6: on the show with us all the time. Kelly, do
Speaker 6: me a favor. I'm gonna put him on hold. I
Speaker 6: would like to talk to them, or have Daphane talk
Speaker 6: to them, maybe getting on referral list dot com. We
Speaker 6: need used car dealers like this that come on. They
Speaker 6: do the right thing. We just do we, honest to
Speaker 6: God do all right, we've got a ton coming up here.
Speaker 6: Curtis with pro Form Concrete. He looked at a problem
Speaker 6: yesterday with Dmitri. Dmitri, I'm gonna recap real quick because
Speaker 6: we're up. But basically he sent his pictures the caller.
Speaker 6: He said the gate after they poured the patio wouldn't
Speaker 6: even open, right. Did you see the pictures?
Speaker 22: I saw the pictures and I sent them to Curtis
Speaker 22: because he's got the expertise in this area.
Speaker 6: Heay, So we're gonna find out afterwards, and we're going
Speaker 6: to get that caller up. And then we have an
Speaker 6: issue with Social Security and I'm still trying to get
Speaker 6: Joe up for Bill. Here's what I want to do
Speaker 6: on Bill Kelly. Let's go ahead and get his information.
Speaker 6: When we can get up Keano, we'll go ahead and
Speaker 6: bring him back on. I rather free that lineup. We'll
Speaker 6: have one line open really soon. Guys three three seven, one,
Speaker 6: three eight two five five. Any questions for Vestera turnkey.
Speaker 6: I'm going to dive into that too next hour. How
Speaker 6: to make money on property even if you don't know
Speaker 6: what you're doing. Some of the returns he has created
Speaker 6: for people are absolutely amazing. We have known these guys.
Speaker 6: How long have you known Tom Man? I mean at
Speaker 6: least thirty oh. And then you guys have a show
Speaker 6: right here on k HOW Morning Saturday's Morning Class. And
Speaker 6: it's a true live show. It's not like a pre
Speaker 6: recorded it's a live show. Everybody Hang tight a ton
Speaker 6: coming up three zero three Martino help at Troubleshooter dot com.
Speaker 6: You're on the Troubleshooter Network.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 6: You don't pay a.
Speaker 13: Cent until you're contenth.
Speaker 12: Time for an insurance checkup free, no obligation comparison call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
Speaker 12: insurance companies. Find out now three oh three, seven to
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three oh
Speaker 12: three nine two zero sixteen twenty two.
Speaker 3: News comes as we can. Shooter's gonna help.
Speaker 1: Come.
Speaker 5: This is the Troubleshooter Show. No Tom Martinez, all right
Speaker 5: three ozho three.
Speaker 6: Seven one three eight two five five. That's the only
Speaker 6: phone number you need, by the way, Welcome to the
Speaker 6: Troubleshooter Show, where we solve problems, answer questions, and we
Speaker 6: kick ass. That's it so far. Today we've uh well,
Speaker 6: we helped a guy get a five hundred dollars credit
Speaker 6: from a dealership on top of that, some of the
Speaker 6: updates coming up are remarkable. To be quite honest, Dmitri's
Speaker 6: got an update from Walmart. This poor lady yesterday, Well
Speaker 6: it didn't happen yesterday, but her friend called yesterday. She
Speaker 6: was walking around to Walmart. Wasn't in Greeley, Dimitri.
Speaker 22: I wasn't Greeley on forty seventh.
Speaker 6: So check this out. Imagine a seventy year old woman
Speaker 6: possible dementia walking around grocery shopping, who's on a fixed
Speaker 6: income of roughly eleven twelve hundred dollars a month. Yeah,
Speaker 6: she's on disability, so that's all she gets. I mean,
Speaker 6: talk about living in Colorado and cutting a thin that's unbelievable.
Speaker 6: So we already know the whole situation's bad. These gypsies
Speaker 6: walk up to her and make her feel bad, say, hey,
Speaker 6: I know we got babies. I can't afford to buy
Speaker 6: this formula, So they talk her into buying three cans
Speaker 6: of formula. So that happens. And what they have on
Speaker 6: video with the Walmart's amazing. They have these people who
Speaker 6: are already oki doki in this lady. Every time they
Speaker 6: point one direction, they're dumping other stuff in her cart
Speaker 6: stuff like medication, right, Yeah.
Speaker 22: I can't remember what else they put in there. Clarendon, Yeah,
Speaker 22: they rang up a bill for her that was five
Speaker 22: hundred and eighty dollars.
Speaker 6: Five hundred and eighty dollars, and they kind of okie
Speaker 6: doked her again at the register. She gave the credit
Speaker 6: card to pay or the debit card whatever she's using,
Speaker 6: and didn't realize that it was over eight hundred dollars
Speaker 6: her own groceries plus all the stuff they stuffed in
Speaker 6: her cart walking through the story. Remember, this is an
Speaker 6: older woman with memory problems. So Dimitri reached out the
Speaker 6: Walmart yesterday, talked to the store manager there. I made
Speaker 6: some suggestions on other people to talk to, and we've
Speaker 6: got another update now what happens, sir?
Speaker 8: Yeah, I had a.
Speaker 22: Pretty impressive response from the gentleman who's the store manager
Speaker 22: at that Greeley Walmart. It was his day off, and
Speaker 22: yet he called me twice, including the second call yesterday
Speaker 22: evening in which he said that he familiarized himself with
Speaker 22: the situation. So the videos contacted our caller, and our caller,
Speaker 22: he may recall, was calling on behalf of the elderly
Speaker 22: lady here has no position to call.
Speaker 6: That's right, and he.
Speaker 22: Made an appointment with them for them to come in
Speaker 22: on Thursday.
Speaker 6: Nice.
Speaker 22: Now, he cited some kind of a company policy against
Speaker 22: talking to the press in great detail without company authorization,
Speaker 22: but it made it clear to me he kind of
Speaker 22: I got the sense that the makings are going to
Speaker 22: be very pleased with tomorrow's visit to Walmart. So I
Speaker 22: do have a message into the caller. I asked her
Speaker 22: to call me as soon as that meeting is over
Speaker 22: to tell me how it was resolved. But I'm extremely optimistic.
Speaker 22: The gentleman I spoke with it's taking it extremely seriously.
Speaker 22: He's very sympathetic to this.
Speaker 6: They're going to give her the money. Yeah, I don't
Speaker 6: think they will follow up with them tomorrow, but I
Speaker 6: have zero doubt Tomeitri.
Speaker 22: Really, I've never dealt with Walmart, so I'm very pleasantly surprised.
Speaker 22: And it was such a nice, nice contrast to the
Speaker 22: scumbags that ripped her off. In fact, I'm going to
Speaker 22: go to that Walmart Greely and see if I can
Speaker 22: get a video of the gypsies. No, no, I'm going
Speaker 22: to make my make one myself. If you want to
Speaker 22: get a video of gypsies praying on good normal, hard
Speaker 22: working Americans and the cops.
Speaker 6: Of course.
Speaker 22: Oh, I'm going to put it here on YouTube, on Rumble,
Speaker 22: on Brightbart, I'll put it everywhere.
Speaker 6: You know what kills me? Well, First of all, I
Speaker 6: want to say this about Walmart class act. You know,
Speaker 6: people used to go, ah, they don't pay their employees.
Speaker 8: Right.
Speaker 6: Anybody that thinks that you're absolutely full of crap, you're
Speaker 6: full of crap. You go to Walmart, you work hard.
Speaker 6: Some of their store managers make over a half a
Speaker 6: million dollars a year. So just remember that they pay
Speaker 6: their people right. Their benefits are great, their stock options
Speaker 6: are great, they have a matching four A one K.
Speaker 6: On the employee side, they're great people. Okay, I'm not
Speaker 6: going to say they're perfect, but nobody's perfect on the
Speaker 6: consumer side. My god, Sam Walton. Sam Walton's a man. Listen,
Speaker 6: when I didn't have any money, you guys, can you
Speaker 6: can think this is a funny story or not. I'm
Speaker 6: fifty two. When I was nineteen years old and Suzanne
Speaker 6: moved in with me, she was sixteen or seventeen. Yeah,
Speaker 6: back then in Oklahoma, all that stuff flew no problems there.
Speaker 6: I got to say this. So I had a pair
Speaker 6: of shoes. Man, I worked my butt off. I worked
Speaker 6: in a grocery store, non Walmart, I was. I worked
Speaker 6: my way up to stock manager, and I worked probably
Speaker 6: seventy hours a week. And you know, back then you're
Speaker 6: talking seven bucks an hour. Maybe the only time we
Speaker 6: really made money to pay our bills is when I
Speaker 6: had overtime. My entire world was overtime. So I was
Speaker 6: seventy hours a week. She was working. We had no money.
Speaker 6: I remember at one point the electric bills, do the
Speaker 6: rents do? We gotta go buy some groceries, gotta eat something.
Speaker 6: I had a pair of shoes, literally horrible pair of shoes. Okay,
Speaker 6: bought them at Walmart. I wore them probably six months,
Speaker 6: where the hell out of them. I brought him back
Speaker 6: to a Walmart in Kuita, Oklahoma. They gave me a
Speaker 6: new pair of shoes. Okay, I'm actually like almost tearing
Speaker 6: up over this. I use that as a funny story sometimes.
Speaker 7: Walk Did you ask them where you got the shoes?
Speaker 6: No, I didn't talk. I use that as a funny
Speaker 6: story sometimes. But in all honesty, that Walmart I met
Speaker 6: Sam Walton in prior to that, he was sacking groceries
Speaker 6: in Kuwita, Oklahoma at one of his stores. This is
Speaker 6: before super Walmarts and their grocery tree stores, and honestly,
Speaker 6: I think are failures. But I don't mean the super
Speaker 6: Walmarts with the grocery store. I mean the green ones,
Speaker 6: and I think they're getting rid of them. It's a
Speaker 6: great company. It was started by a great man.
Speaker 22: I have a first hand Sam Walton story. Whenever you
Speaker 22: want me to tell you it's perfect, it takes I
Speaker 22: had a and this took place in the mid nineties.
Speaker 22: I had a business meeting over at a company in
Speaker 22: Longmont called McLean Western Distribution, And as I pulled up,
Speaker 22: I saw a small airplane parked in the grass. McLean
Speaker 22: Western is kind of in the middle of nowhere over there,
Speaker 22: right where the real estate is cheap, and there's a
Speaker 22: tiny private plane parked in the grass. And I happened
Speaker 22: to ask my contact, who's the GM of that facility? So,
Speaker 22: what's you know, who's got a landing strip over there?
Speaker 22: He said, Sam Walton is here.
Speaker 6: Wow.
Speaker 22: He showed up unannounced flew landed behind the warehouse in
Speaker 22: somebody's field, walked up to the dock, told the guy, Hey,
Speaker 22: I'm here to see the manager.
Speaker 6: That's great. The other thing, and I'll end this on Walmart.
Speaker 6: I just really appreciate what they're doing for this lady.
Speaker 6: But their stock when it's split a while back. I've
Speaker 6: owned their stock forever. But when I say I bought
Speaker 6: a lot, I'm not going to share, but it's a lot,
Speaker 6: and that stock has doubled for me. It's got a
Speaker 6: very small dividend. It's like maybe seventy cents a share
Speaker 6: or something, but it's literally doubled for me. I have
Speaker 6: made a small fortune off of Walmart. We shop at Walmart.
Speaker 6: My son has things to do with Walmart. So I'll
Speaker 6: say that. And it's just a great company. And honest
Speaker 6: to God, is they're huge. I mean, let's face it,
Speaker 6: largest retailer in the world. I think you're giving Amazon
Speaker 6: a good run when it comes to home delivery and
Speaker 6: a lot of other stuff now, but thank you to Walmart.
Speaker 6: Who was the what was the store manager's name.
Speaker 22: I'd have to look it up in my notes, and frankly,
Speaker 22: I'm afraid to give you his name because he's unauthorized
Speaker 22: to talk to the media.
Speaker 6: Sara, let's not do it. I love it. Now we've
Speaker 6: got an update. This is Curtis pro Form Concrete. Curtis,
Speaker 6: how are you doing? He's one of our experts to
Speaker 6: referral Lis dot com.
Speaker 14: Great Mark, how are you?
Speaker 6: I'm doing? Great man. So a couple things here. One,
Speaker 6: we sent you pictures. Matthew called yesterday and Matthew, you
Speaker 6: sent us a bunch of pictures. You had a concrete
Speaker 6: company come out and they poured a patio. They poured
Speaker 6: over by your fence. You send us pictures that gate
Speaker 6: doesn't even open after they poured by the fence, right,
Speaker 6: that's right.
Speaker 14: Yeah, it's atrocious.
Speaker 6: It's atrocious. So we sent the pictures over to Curtis.
Speaker 6: Dmitri got involved, Deputy d got involved. And here's what's amazing,
Speaker 6: referral Lis dot com. I love having great people. We
Speaker 6: can go to Curtis. You looked at the pictures. I'm
Speaker 6: not going to paint a bad or good picture. What
Speaker 6: is your opinion of the whole job. Matthew's basically saying
Speaker 6: the gate won't open. And then the other issues were,
Speaker 6: what didn't you say it starting to spall or what
Speaker 6: were the other issues, Matthew.
Speaker 2: And it was on.
Speaker 25: One, say, of the gated falling apart from the buildings,
Speaker 25: but it looks like it's sagging down so you can
Speaker 25: see where the cocking ist bit off the wall.
Speaker 6: You said, it almost looks like it needs to be
Speaker 6: kind of mud jacked. It's actually started sloping where the
Speaker 6: calking was, Curtis, it's dropped down. I mean, what are
Speaker 6: the different fixes here looking at the pictures, Curtis.
Speaker 26: Well, a couple things there. They've got some hairline cracks
Speaker 26: which are somewhat negligible just because they didn't put enough
Speaker 26: control joints in got it. But the way they sloped
Speaker 26: from the back patio through to the front, they kind
Speaker 26: they literally cemented his fence and his gait in and
Speaker 26: then they kinda did a swale turned down by where
Speaker 26: the gate was supposed to open. And then on the
Speaker 26: backside they didn't even put a form board to create
Speaker 26: a step or anything. They literally look like they cut
Speaker 26: it out or beveled it at fifteen.
Speaker 6: I mean, so it's just a horrible genner to do
Speaker 6: a better.
Speaker 26: Job than what I'm seeing in this one.
Speaker 6: Well, is there any way.
Speaker 18: Is there anyway to fix it?
Speaker 4: Not sort of tearing it out.
Speaker 6: Yeah, that's that's what I was afraid you're gonna say.
Speaker 6: And you know, we called this guy. What was the
Speaker 6: name of the company again, Matthew.
Speaker 2: It was mister my It was just Professional Concrete Company.
Speaker 6: Yeah, so we called mister may And let's remind everybody, Kelly,
Speaker 6: what mister my said. I love this. Do you remember.
Speaker 11: Yeah, he was actually at a job and he said
Speaker 11: that he would basically be willing to come on Friday.
Speaker 6: Yea, he said he was going to come on Friday.
Speaker 6: Here's the issue, though, I don't think he's going to
Speaker 6: come on Friday. But you know what, maybe he will.
Speaker 6: Maybe mister Myye will do the right thing. So I'm
Speaker 6: going to do this, Matthew. I've got to give him
Speaker 6: the opportunity to come on Friday. But I'm going to
Speaker 6: promise everybody out there, if mister Miye doesn't come on Friday,
Speaker 6: I'm going to do some free commercials for him, because
Speaker 6: after hearing from our expert how bad this job is.
Speaker 6: Think about this. You have a guy come out and
Speaker 6: pour cement and he literally makes it to where your
Speaker 6: gate can't open. He cements the fence and the gate.
Speaker 6: I mean he is he a complete moron? I mean,
Speaker 6: am I crazy? Matthew? That's basically what he did? Right?
Speaker 6: You can't open your gate? It is how could you
Speaker 6: even leave the job at that point?
Speaker 25: What happened? When I got there, the concrete was freshly poored,
Speaker 25: and then I went to the back, and then Kate
Speaker 25: was up. So I called them to have the concrete
Speaker 25: company put the gate back on, and Kate went open.
Speaker 25: So I called him that he needed to fix this.
Speaker 25: They came by the next day and he just hit
Speaker 25: the area with a hammer and busted out and called
Speaker 25: it good.
Speaker 6: Oh my god, this is mister Leogo or whatever?
Speaker 8: Right?
Speaker 6: Did he have a Bond's eye tree hold on, Curtis.
Speaker 6: Here's the deal, Matthew, here's what I want. We're going
Speaker 6: to give him every opportunity Friday, every opportunity. If he
Speaker 6: doesn't come on Friday, it's going to be a wonderful
Speaker 6: show Monday. If you like a lot of fireworks, it's
Speaker 6: going to be a wonderful, wonderful show Monday. I'm sick
Speaker 6: and tired of contractors not doing the right thing. This
Speaker 6: isn't something that's you know, this isn't blue or gray.
Speaker 6: This damn thing is bad. They poured a job and
Speaker 6: the guy can't open his gate everywhere where they caalked it.
Speaker 6: It has dropped down and there's issues everywhere. It's just
Speaker 6: a horrible job. And mister Miogi there said he was
Speaker 6: going to come on Friday. So we're going to give
Speaker 6: him the opportunity to do that. Now, Curtis, with pro
Speaker 6: form concrete, what are you going to get my driveway done? Brother?
Speaker 14: Give me some good weather?
Speaker 6: Yeah, I know he I signed a deal with him.
Speaker 6: He's been on How long you've been on the refral list, Curtis,
Speaker 6: I mean.
Speaker 26: Forever since like twenty twelve, I.
Speaker 6: Think, yeah, so we're talking way over ten years. I
Speaker 6: called you up, I got three bids and I went
Speaker 6: with you. You came out. I mean it's been what
Speaker 6: three weeks or something, and I told him, I said, listen,
Speaker 6: you can't do it before Thanksgiving. We've got twenty people
Speaker 6: coming over the house. We're gonna have cars everywhere. But
Speaker 6: he's going to come out and actually expand my driveway
Speaker 6: and he's going to replace like three four huge chunks
Speaker 6: of it that have cracked over the years. So I'm
Speaker 6: looking forward to getting that done. But I told him,
Speaker 6: get it done. Anytime we can get out of your way.
Speaker 6: Just make sure the weather's right. But if you want
Speaker 6: the right guy to do the concrete, call Curtis up.
Speaker 6: He's the guy I got three estimates on mine and not.
Speaker 6: He came in right about the lowest. He was a
Speaker 6: little over, not much, a couple hundred bucks. But he's
Speaker 6: been on the referral list forever and I've had zero complaints.
Speaker 6: That's my favorite part, so I know the job's going
Speaker 6: to be done. Curtis. I appreciate you coming on looking
Speaker 6: at those pictures, helping Matthew out. And if this other
Speaker 6: guy doesn't do the right thing, Matthew, I want you
Speaker 6: to call Curtis because you're going to have to get
Speaker 6: it fixed eventually. You might as well get Curtis out
Speaker 6: there to put eyeballs on it. But Curtis pro formed concrete.
Speaker 6: Three oh three eight eight eight seven seven three oh
Speaker 6: three eight eight eight seventy seven fifty five. I gotta
Speaker 6: take a break, listen, I got some lines open. We're
Speaker 6: gonna clear these up. You've been ripped off taking advantage
Speaker 6: of having any questions. I want you to call now.
Speaker 6: Three oh three seven one three eight two five five.
Speaker 6: I haven't heard a good landlord story in a while.
Speaker 6: I like hearing about scumbag landlords.
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Speaker 6: All right, Boks three oh three seven one three eight
Speaker 6: two five five, we have a line open. You've been
Speaker 6: ripped off, need some help. We've recouped a ton of
Speaker 6: money today. We're going to do some updates that are
Speaker 6: going to blow people away here in one second. But
Speaker 6: Tom has been holding for a long time. First of all, Tom,
Speaker 6: he should I go to Tom first? Or should I
Speaker 6: go to Don Kelly?
Speaker 11: I swear I'm going to get in there and kick
Speaker 11: your butt.
Speaker 6: Uh oh, Tom, what's going on with you?
Speaker 8: Sir?
Speaker 14: Tom.
Speaker 6: Yes, No, I'm mark your Tom.
Speaker 21: Yes, sir Mark, I appreciate you taking the call.
Speaker 6: What's going on? It says you got an issue with
Speaker 6: Social Security?
Speaker 21: This is for my sister.
Speaker 14: Okay, So she is receiving.
Speaker 21: Social Security disability, got it?
Speaker 18: They took it away.
Speaker 14: From her a couple of months ago.
Speaker 21: Why that she was making too much money? Oh, my
Speaker 21: sister is a senior citizen. She works for one of
Speaker 21: the local grocery chains as a bagger.
Speaker 6: Well, this is pretty cut and dry. Man, Hold on
Speaker 6: a second, this is pretty cut and dry. She either
Speaker 6: crosses to the threshold or doesn't. I mean, does she
Speaker 6: make too much money?
Speaker 21: You know, she was giving the letters. My sister has
Speaker 21: an intellectual disability, and I guess she was getting letters
Speaker 21: from Social Security about hours. And I had been speaking
Speaker 21: to the grocery chain about that, about quick giving her
Speaker 21: so many hours. She can't work, you.
Speaker 18: Know, thirty plus hours.
Speaker 21: She's got to be you know, twenty right around there.
Speaker 6: How much is she making? It looks like in twenty
Speaker 6: twenty four, the SGA is fifteen and fifty dollars a month.
Speaker 6: Is she making more than that?
Speaker 21: At some point in time she was with the increase
Speaker 21: in hours and also the increase in pay for in Denver,
Speaker 21: I mean, minimum wage has gone up so much and
Speaker 21: I just recently had them reduce her hours less than twenty.
Speaker 21: They were telling me, well, she has to worry twenty
Speaker 21: hours a week, and it's like, no, I'm going to
Speaker 21: get ahold of the union Local seven and they got
Speaker 21: involved and I said, she doesn't need any insurance or anything.
Speaker 6: So you guys have that or you have that part
Speaker 6: figured out. If she continues to work, it's going to
Speaker 6: be under the threshold, right, So what does social Security say?
Speaker 16: Now?
Speaker 6: What does disability say? Now that she's going to have
Speaker 6: less hours?
Speaker 21: We're on a holding pattern. We're waiting for them to
Speaker 21: get an appointment, and it's been a couple of months.
Speaker 21: Is there anybody I can talk to maybe try to
Speaker 21: expedite this because she has nothing coming in now.
Speaker 6: Well, God, she's in that weird trap. She really is.
Speaker 6: McGuire six years old. Yeah, hold on a second, see
Speaker 6: if we can get Sullivan and McGuire. Kelly, do you
Speaker 6: have their number. I'd like to see if we can
Speaker 6: get them on. Suzanne might have that number. She's probably listening.
Speaker 6: Hold on, man, I hate to do this.
Speaker 2: Year.
Speaker 6: I'm going to put you on hold. I want to
Speaker 6: see if I can't get someone on that specializes in this. Okay, Okay, Well,
Speaker 6: it's not every day you get a call going someone
Speaker 6: makes too much money or or you know, the minimum
Speaker 6: wage is too high, But in his particular circumstance, it is.
Speaker 6: I mean, it truly is. And they put you in
Speaker 6: the position that guaranteed money coming in, they take it
Speaker 6: away because you go over that threshold. I mean, you
Speaker 6: can look at it any way you want to me.
Speaker 6: I'm actually buying what the guy is selling or laying
Speaker 6: down that his sisters disabled and has you know, some problems. Okay,
Speaker 6: let's just put it like that. And I think she
Speaker 6: is kind of stuck in the system, so, you know,
Speaker 6: to pull all of her benefits seems a little crazy.
Speaker 6: But let's see if we can't get an expert on.
Speaker 6: So Sullivan, Sullivan and maguire Kelly. Now let's talk updates. Guys,
Speaker 6: Doc you're up first. This one's great. So Doc called over.
Speaker 6: I want to do this one first. The cat. We
Speaker 6: had a guy called in. He had a problem with
Speaker 6: the dealership. It turns out the dealership was a stand
Speaker 6: up dealership and they're going to actually give him five
Speaker 6: hundred bucks. He had a quote. He bought the vehicle
Speaker 6: about three months ago. He had a quote for six
Speaker 6: thousand dollars, right, that's correct, six thousand dollars to replace
Speaker 6: the cats on A twenty nineteen f two fifty, six
Speaker 6: thousand dollars. And he's like, I just bought this, I'm unhappy,
Speaker 6: blah blah blah. We got the dealer to kick in
Speaker 6: five hundred. They actually came on the arrow is a
Speaker 6: great deal, now, Doc, I wanted him to call right
Speaker 6: across the border. Who did you call? Or what town
Speaker 6: were they in?
Speaker 7: I called two separate muffle shops in Wyoming.
Speaker 10: I didn't look at the town.
Speaker 6: So in Wyoming. In Wyoming and you asked him how
Speaker 6: much for new cats on a twenty nineteen f two fifty.
Speaker 6: Remember here in Colorado, California missions. I know there's people
Speaker 6: out there going to say, oh, you can't tell people
Speaker 6: that app bs. I can tell them what I want.
Speaker 6: Here's the bottom line. Because of our governor in the
Speaker 6: lefty ways, all you lefties out there that vote for
Speaker 6: these lefties and complain about grocery prices and complain about
Speaker 6: the cost of living and housing. I want you to
Speaker 6: listen to something. I want you to listen to what
Speaker 6: these great lefties have done to the state of Colorado.
Speaker 6: So when you called there and asked how much to
Speaker 6: replace them, Doc, what did you find out?
Speaker 7: One was two thousand to four he said, probably on
Speaker 7: a low end, and the other one said sixteen hundred
Speaker 7: plus one hundred.
Speaker 10: For labor, seventeen hundred dollars seventeen hundred, So.
Speaker 6: Seventeen hundred dollars compared to six thousand dollars where you
Speaker 6: don't have to get California missions now, correct? I can
Speaker 6: already hear the buzzing out there. Well, we're California missions.
Speaker 6: You have to have it. No, if you own a shop,
Speaker 6: you have to sell it. You can't go buy one
Speaker 6: and have a shop install it. They'll get fined so
Speaker 6: much you'll run them out of business. Most mod Boss,
Speaker 6: you can't do that. Shops aren't going to do that.
Speaker 6: But yes, believe it or not, we still live in
Speaker 6: a free country where I can take my truck my
Speaker 6: car to Wyoming and buy cats there. And guess what,
Speaker 6: here's a secret. You ready, This secret's so good it'll
Speaker 6: pass the missions here right that cat I buy in Wyoming,
Speaker 6: We'll pass some missions right here in Colorado. I'll be
Speaker 6: damned everybody out there. So you left these out there
Speaker 6: that decided that you're always going to vote that way.
Speaker 6: Think of the homeless and think of cats. I want
Speaker 6: you to think of cats every time. I'll bet the
Speaker 6: not the ones you eat, No, the cat's on your car,
Speaker 6: will bet the sales tax is much less too. Most
Speaker 6: likely it is less time.
Speaker 10: Speaking of homeless, have a quick follow up, please.
Speaker 7: We had a guy who was in hospice, got sent
Speaker 7: to the hospital and didn't.
Speaker 10: Have a place to go. Oh my god, he was
Speaker 10: going to be discharged.
Speaker 6: Wait a minute, Wait a minute, So homeless guy, what
Speaker 6: did you go into the hospital for. I forget what
Speaker 6: the reason was, but in an emergency situation.
Speaker 7: So he was in there. They were going to discharge
Speaker 7: him and he had no place to go. So I
Speaker 7: told the woman who call on his behalf to get
Speaker 7: in touch with the patient advocate. The patient advocate found
Speaker 7: him a place and he was sent to hospice.
Speaker 6: Oh my god, you found him a place.
Speaker 10: Well, the patient advocate did, but we found.
Speaker 6: That's fine, but you got involved in with me. You
Speaker 6: found him the place he now is in hospice. You know, guys, Doc,
Speaker 6: that's incredible. Those are the kind of stories. I mean,
Speaker 6: just today, we have recouped a ton of money for
Speaker 6: people and helped with a ton of problems. But to
Speaker 6: find a guy a place to die with dignity is incredible.
Speaker 7: Man, give you another quick one. We had a guy
Speaker 7: call up who was out of groceries. This was on
Speaker 7: last week, I think on Friday. Homeless guy or just
Speaker 7: he had no way of going to get groceries. Oh,
Speaker 7: and he called up and he wanted to find out
Speaker 7: how can get groceries.
Speaker 6: Did he need money or he literally needed a ride
Speaker 6: or both needed.
Speaker 7: I don't know about the money, but he needed a ride,
Speaker 7: okay to go to the grocery store. I drove, I
Speaker 7: got a list of what he wanted and dropped it
Speaker 7: off at his house. That gross is the weekend, My god, man,
Speaker 7: and you paid the grocery bell. Well, that's beside the point.
Speaker 6: That is unbelievable, Doc, what a nice thing. Well, we
Speaker 6: do help people. Oh, my god, we help that. No,
Speaker 6: I mean, my god, If you just listened to the
Speaker 6: day's show, we've helped a ton of people. You got
Speaker 6: any more there, No.
Speaker 10: That's that's it's all right.
Speaker 7: Listen, I'm working with a contractor who took sixty thousand dollars.
Speaker 6: I'm from someone. Well, I probably got to mention his
Speaker 6: name a few times. And if it's sixty grand and
Speaker 6: we're not getting anywhere, we probably need to light a
Speaker 6: little more fire under Listen, we're gonna come back. What
Speaker 6: do you have, Dmitri? Update wise?
Speaker 22: Hey, I just did my Walmart update and I'm working
Speaker 22: a couple more complicated cases that aren't ready for an
Speaker 22: update yet.
Speaker 8: Got it going to sound like a total bow?
Speaker 6: You got some after the break? I hope, Yes, I
Speaker 6: have a couple good.
Speaker 10: Ones ones, a death certificate issue, and then I.
Speaker 6: Got a certificate issue.
Speaker 9: And then regarding Hannah, it was dollars case. Regarding that
Speaker 9: forty two thousand dollars that her stepdad jammed into.
Speaker 6: That ATM unbelievable. We're going to talk about that, Tom
Speaker 6: and Don. You guys are going to be up Barry
Speaker 6: Miller with the Steri turnkey. We're going to talk some
Speaker 6: real estate that and a lot more after this.
Speaker 12: Go with a sure thing Denver's best roofer excel roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance checkup free, no obligation. Comparison call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
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Speaker 12: seven to one.
Speaker 6: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 6: Who else would call on that? It is so I
Speaker 6: don't even know how people make money in that business.
Speaker 8: Nothing so our basketball team was.
Speaker 6: I just don't know who to call on it. Kelly,
Speaker 6: I just, honest to god, don't.
Speaker 11: I can get his number and see if Pete is
Speaker 11: available at a different time.
Speaker 6: Yeah, hold on here, I Mark, you're on the air,
Speaker 6: all right, Sorry about that. Three oh three seven one
Speaker 6: three eight two five five. Hey Dragon, you act like
Speaker 6: if my buttons on, like I'm gonna cuss or something.
Speaker 6: That's crazy. That's crazy, thinking dragon, How the bumper music happened?
Speaker 19: You came back?
Speaker 6: You were talking? Why was on offline? Here's the problem, good,
Speaker 6: here's the problem. First of all, I learned a long
Speaker 6: time ago. You just don't cuss when you're in this studio.
Speaker 6: You simply don't do it. I mean, that's the way
Speaker 6: I live my life, and that's what what what what?
Speaker 6: You just don't do it. So you look surprised. You
Speaker 6: look surprised, and I don't know why you look surprised.
Speaker 6: And people out there, you can always tune into our
Speaker 6: YouTube where it's a show within a show. When we're
Speaker 6: not on air. During the breaks, we're all talking about
Speaker 6: virtually everything, and of course we're behaving and we have
Speaker 6: a great chat room. It's all g rated. Yup, Disney, Disney, Disney,
Speaker 6: you know what I'm saying. It's like that. But Dragon said, hey,
Speaker 6: you're on the air, and I didn't realize I was
Speaker 6: back on the air, and he's acting like, well, you
Speaker 6: got to watch that. I mean, that's what you're saying, right,
Speaker 6: come on, you knew that's all all right? Three O
Speaker 6: three seven one three h Q five five. By the way,
Speaker 6: you've been ripped off taking advantage of we have a
Speaker 6: couple lines open. I want to get back to work
Speaker 6: with hold On real quick. Over three hundred million dollars. Guys,
Speaker 6: you're new to the show, Tell your friends, Tell everybody
Speaker 6: out there. You've been ripped off. You just need help.
Speaker 6: You need to find the right people, You need a handout.
Speaker 6: I mean, you heard what, Doc, did I mean anything
Speaker 6: like that. And I'm not inviting every homeless guy to
Speaker 6: call because he ain't gonna happen. But if you have
Speaker 6: a legitimate b for a problem, we want to help.
Speaker 6: Three zero three Martino, call right now, go ahead, Doc.
Speaker 7: I just want to ask Tom if he went down
Speaker 7: to the local Social Security office in person.
Speaker 6: He said he was waiting. In fact, I'll go back.
Speaker 6: She's back on with him. I was trying to get Sullivan,
Speaker 6: Sullivan and maguire on somebody with so security disability. But
Speaker 6: he did say this, I remember this, Doc. He said
Speaker 6: they're waiting to hear from him to have an appointment,
Speaker 6: so hopefully he can take care of that. But let's
Speaker 6: get Let's get Tom's number, Kelly, and then when we
Speaker 6: can get somebody on that can talk directly to disability benefits,
Speaker 6: will do that. Now. I want to go over to
Speaker 6: Deputy Bow. You had some follow ups? Ye, give me one.
Speaker 6: What's first round?
Speaker 9: This call came in on December second. Tom was a host.
Speaker 9: His name is Jent. His sister passed away in Utah
Speaker 9: and he was having a heck of a time trying
Speaker 9: to get the death certific It's from a Linquist mortuary.
Speaker 10: And late in Utah.
Speaker 6: Why was it so hard?
Speaker 9: Well, there was just some confusion with the mortuary. I
Speaker 9: think they were busy, and I think it kind of
Speaker 9: fell through the cracks. But the main issue is I
Speaker 9: did call the mortuary in Utah. You need to have
Speaker 9: a valid security number on a death certificated.
Speaker 10: Oh, that's what the mortuary told me.
Speaker 9: And it was a little hard for me to swallow,
Speaker 9: because when you're dead, why do you need a Social
Speaker 9: Security number?
Speaker 6: Did you find out that's correct?
Speaker 9: I went ahead and called the state Medical Examiner in Utah,
Speaker 9: talked to the public information officer and it is true.
Speaker 6: Well, then I called.
Speaker 10: Back to the mortuary and I said.
Speaker 9: Look, this guy Gent from Colorado. He's been waiting. He
Speaker 9: needs to get these death certificates so he can handle
Speaker 9: the estate. So they were able to expedite the four
Speaker 9: death certificates and Jent did receive them last week.
Speaker 8: Wow.
Speaker 10: So it was just an issue, a snafoo with the
Speaker 10: getting this.
Speaker 6: So sweating, I'm fake. Did they shed any light on
Speaker 6: why they need the social Security number? Is it just
Speaker 6: basically to prove who it is?
Speaker 9: I asked, and the public information officer did not know,
Speaker 9: and I said, why do you need? And I went
Speaker 9: and looked at my wife's death certificate because I thought,
Speaker 9: what in Colorado it's just not required, But in Utah
Speaker 9: it is and they do have the verify. So so it
Speaker 9: takes a lot longer to get a death certificate in
Speaker 9: Utah as compared to Colorado.
Speaker 6: I am curious, like how many states actually require that.
Speaker 6: It's it's very odd. What's the next one, sir? And
Speaker 6: good job? By the way, the guy got what do
Speaker 6: you want?
Speaker 8: God?
Speaker 10: What he wanted?
Speaker 6: You know, it's funny. We have a lot of updates
Speaker 6: that aren't monetary. We actually got a guy I think
Speaker 6: it's before you bo, but Doc was around for sure.
Speaker 6: Remember when we got the guy a liver? A liver?
Speaker 6: We got a guy a liver? What's that with onions?
Speaker 6: I'm with onions? Listen to this guy, but boom boom,
Speaker 6: go ahead, go ahead bo next.
Speaker 10: So I'd like to reach out.
Speaker 9: Dollar was working on the case last week, and I
Speaker 9: believe he went out to this lady that called in
Speaker 9: her name is Hannah, her stepfather pushed forty thousand dollars into.
Speaker 10: An ATM machine you, oh my.
Speaker 9: God, and got totally ripped off. I've called her twice.
Speaker 9: I have an FBI agent friend of mine that would
Speaker 9: like to discuss the case with I need.
Speaker 6: To I need to recap this real quick, and we're
Speaker 6: going to get back to the update. And I apologized.
Speaker 6: I went after I took that call, and I was
Speaker 6: out of town right after that. Up till a couple
Speaker 6: of days ago, this guy got so hoodwinked. Oh my god.
Speaker 6: He took forty thousand dollars out of as well as
Speaker 6: Fargo account. Isn't that correct?
Speaker 19: Bo? Uh?
Speaker 6: Yes, forty thousand in bash and two different locations. Then
Speaker 6: he walked to a particular place and deposited it through
Speaker 6: an ATM. A bitcoin ATM stuck forty thousand dollars in it.
Speaker 6: And I'm not kidding. We verified this story. In fact, Bo,
Speaker 6: no dons dollar.
Speaker 9: This dollar went out and he gazes on location and
Speaker 9: photographed the ATM and talked to the liquor store.
Speaker 6: Talked to the liquor store. I was thinking possibly the
Speaker 6: liquor store was in code. And here's how this whole
Speaker 6: thing unfolded. The guy basically got a call. Wasn't it
Speaker 6: over taxes? They said, he owed taxes.
Speaker 10: There have us something about some urgency with the bank,
Speaker 10: that something was going.
Speaker 6: That's you're absolutely right. They called up and said someone
Speaker 6: hacked into your accounty. Then you got to withdraw your
Speaker 6: money right away. Yes, and he fell for it. He
Speaker 6: deposited forty thousand dollars. You have an FBI agent involved.
Speaker 6: Hold on, I want this update right after this.
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Speaker 12: Time for an insurance checkup free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two three oh.
Speaker 6: Three seven one three two five. By the way, by
Speaker 6: the way, waterpros dot net, you want to talk about
Speaker 6: the best water systems out there, Paul came out with
Speaker 6: water Pros and installed the whole house softener and some
Speaker 6: other stuff for us. First of all, it was half
Speaker 6: the price of any of the competition, and they do
Speaker 6: everything right. Paul himself is a licensed plumber. They have
Speaker 6: water systems that are better than the other guys and
Speaker 6: they're half the price. I mean, what else can you
Speaker 6: ask for when it comes to a water system. They'll
Speaker 6: come out and do free water samples for you. They'll
Speaker 6: do whatever you want. They're great people. Check them out
Speaker 6: waterpros dot net. That's waterpros dot net. Now real quick,
Speaker 6: what is the name of this company you're asking about? Don?
Speaker 6: Is it streamline financing? Is it where you borrow money
Speaker 6: for a short period of time? Don? All right, we'll
Speaker 6: come back to him right after this. We've got a
Speaker 6: lot of cooking. Next hour three oh three seven, one, three, eight,
Speaker 6: two five five. We've got some more updates from Bo
Speaker 6: coming up, and we're going to be talking all kinds
Speaker 6: of stuff.
Speaker 12: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 12: dot com.
Speaker 13: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation in
Speaker 12: comparison call Compass Insurance. Pay too much your coverage at
Speaker 12: dozens of insurance companies. Find out now three oh three
Speaker 12: seven seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 1: Ripped You need that so you don't have.
Speaker 8: Run anxious.
Speaker 3: As as we can, Shooter's gonna help.
Speaker 1: Come.
Speaker 5: This is the Troubleshooter Show. No Tom Martinez.
Speaker 6: Welcome my friends to the only show of his came.
Speaker 6: We're here to sound problems, answer question and stay complaints.
Speaker 6: We're here to make your life a little bit better.
Speaker 6: You've been ripped off, Maybe you just got a question.
Speaker 6: Maybe you think you're getting ripped off and want an
Speaker 6: expert's opinion. This is what you do. You pick up
Speaker 6: the phone, you down three oh three seven one three
Speaker 6: A two five five or three oh three Martino. That
Speaker 6: number works on and off the air forty five years
Speaker 6: in Denver. This show is the longest running show with
Speaker 6: the same host in the United States. People used to
Speaker 6: argue the Grand Old Opry that show's been around forever.
Speaker 6: In fact, I think Deputy Doc was born when that
Speaker 6: show started. But here's the deal with that show, multiple
Speaker 6: hosts over the years, so that's kind of the deal here.
Speaker 6: Three oh three seven three A two five five. Really
Speaker 6: you need help. I want to hear from you. I
Speaker 6: do want to talk to my guest real quick. We
Speaker 6: do have a couple lines open. Three oh three Martino,
Speaker 6: let me see if this is the same caller. Don
Speaker 6: You've been on and off the line for about three hours,
Speaker 6: so I got you. I'm gonna take you real quick.
Speaker 6: What is your question?
Speaker 14: Yeah, I kept gop.
Speaker 27: We have a loan with Bank of America and we're
Speaker 27: looking into refinancing at with a streamline refinance.
Speaker 2: Is that still a thing?
Speaker 27: And who would be best to go with.
Speaker 6: The What do you I don't understand when you say
Speaker 6: streamline refinance? I mean you could be talking about an
Speaker 6: action and not a particular bank or a particular lender.
Speaker 6: What are you talking about, Well, it.
Speaker 27: Would be through a lender, but it's a simplified process.
Speaker 27: You know that you don't have to have an appraisal
Speaker 27: on everything. They just you know, take the information.
Speaker 6: How much equity do you have?
Speaker 16: All about four hundred thousands.
Speaker 6: So you've got four hunder grand inequity. What's your credit
Speaker 6: score or what are the credit scores of anybody on
Speaker 6: that deed or anybody on the mortgage. More importantly, two.
Speaker 27: Of us are about eight hundred each.
Speaker 6: Oh, so you got good credit. Let's do this. Let's
Speaker 6: get Brent Ivanson on. I'd like to do that with
Speaker 6: Ideal home loans. Hold on a second, man, I'm going
Speaker 6: to put you back on if you drop off for
Speaker 6: the fiftieth time. Callback. But I know what to ask
Speaker 6: the expert, But I would like to get him on
Speaker 6: and then he might have questions for you. Now. Meantime,
Speaker 6: we're going to go back. Hold on one second, Barry,
Speaker 6: I want to go back to Deputy Bow. Deputy Bow,
Speaker 6: where did we leave off on updates? I want everybody
Speaker 6: out there to listen to these updates. We have over
Speaker 6: three hundred million dollars in cash, merchandise, exchange, his refund services, goodwill.
Speaker 6: Just today we found out from Doc. You know, he
Speaker 6: went out got some guys, some groceries. He also got
Speaker 6: a guy that was getting kicked out of a hospital
Speaker 6: a place to go die with dignity through hospice. And
Speaker 6: this is the kind of stuff we do, and we're
Speaker 6: so proud of it. We all saved the guy five
Speaker 6: hundred bucks today. We had a dealership give the guy
Speaker 6: five hundred dollars and that same guy we told him
Speaker 6: where to go to save four thousand dollars on the
Speaker 6: catalytic converters for his car.
Speaker 8: What else you gave?
Speaker 16: Bo?
Speaker 9: So Hannah called in last week and Hannah, if your list,
Speaker 9: we would like for you to call back into.
Speaker 10: Dollar or I.
Speaker 6: Oh wait a minute, I'm sorry, Bo, I'm gonna let you.
Speaker 6: I'm gonna give you a I'm going to give you
Speaker 6: an opportunity to recap. Tell quick as you can for
Speaker 6: everybody listening what we're talking about.
Speaker 9: Okay, Hannah called last week her stepfather's got scammed out
Speaker 9: of forty thousand dollars. Her dad put this money into
Speaker 9: some sort of a bitcoin ATM machine out in Aurora
Speaker 9: and basically he lost the money. He got scammed out
Speaker 9: of all of this cash.
Speaker 6: And we know a couple things about this. Number one,
Speaker 6: we know what actually happened. We have sent Deputy.
Speaker 10: Dollar went out and photographed the atm.
Speaker 6: Talk to the people that.
Speaker 10: Talk to the people to own the liquor store.
Speaker 9: Now, the people that own the liquor store, we believe
Speaker 9: don't have anything to do with it.
Speaker 6: But who knows.
Speaker 10: But who knows?
Speaker 6: Now here's the interesting part. You're saying you can't get
Speaker 6: in contact with him.
Speaker 9: Now, I cannot get in contact with and I believe
Speaker 9: Dollars tried to call her too. I have an FBI
Speaker 9: agent friend that reached out to me that would like
Speaker 9: to talk to her about this case and pursue it.
Speaker 6: Here's what I'm afraid of.
Speaker 10: What is that.
Speaker 6: I'm afraid that maybe the scammer got win, that we
Speaker 6: got involved, and they're threatening these people, and that's why
Speaker 6: they're not answering the phone.
Speaker 10: Mark. I never thought of that guy.
Speaker 6: How the hell would they why would they call in?
Speaker 6: And we verified the story, like absolutely, we went out there.
Speaker 6: This happened. He went to two different Wells Fargo withdrew
Speaker 6: forty thousand in cash within the last couple of weeks,
Speaker 6: went to this liquor store on video and deposited it
Speaker 6: through the ATM. And there's people listening right now. I
Speaker 6: guarantee you going, how the hell can you deposit that
Speaker 6: much cash? We verified it, We verified it.
Speaker 9: She was teary eyed when she called, and I don't
Speaker 9: understand why she will not reach back out to us
Speaker 9: so we can give her help. But Mark, you have
Speaker 9: a valid point about maybe maybe the scammers are doing
Speaker 9: something to her.
Speaker 6: Maybe someone got to him. We've got a we keep
Speaker 6: trying to get to him.
Speaker 10: I will I'm gonna call again after the show.
Speaker 6: What else you got cooking? What else is in the hopper?
Speaker 9: Joe from as Alison Plumbing, he lent allowed his fellow
Speaker 9: contractor to go to a supply a house and buy
Speaker 9: fifty dollars worth of product and he's not paying him.
Speaker 9: So we Joe, with the help of Brad O'Brien, is
Speaker 9: working on filing the mechanics leaning against the property so
Speaker 9: he can attempt to get his money back.
Speaker 6: Who owns the property?
Speaker 10: And for if some.
Speaker 9: Lady out in Centennial. It's a very expensive house. He
Speaker 9: did a lot of heating work there.
Speaker 6: You know what, folks, I mean a lot of people
Speaker 6: don't realize this. If you're new to the show, you
Speaker 6: probably don't. But if you do work on someone's house,
Speaker 6: even if they're not the ones paying you. Let's say
Speaker 6: you're a subcontractor or a supplier, I mean back in
Speaker 6: your first lifetime BO, you guys you sold plumbing supplies, right, yes,
Speaker 6: you would deliver stuff to homes. You might deliver a
Speaker 6: whole hvac or something, right, yes. And if you guys
Speaker 6: didn't get paid, even if it was the contractor that
Speaker 6: basically ordered it, if you delivered it to the homeowners.
Speaker 6: One of the ways you can get paid if you're
Speaker 6: not is to lean the property.
Speaker 10: And we've had to do that several times in this
Speaker 10: really and it makes tough.
Speaker 6: It is tough, but it makes the contractor stand up.
Speaker 6: And the reason that's out there in the law, and
Speaker 6: I want everybody to understand this, it's betterment. So even
Speaker 6: if it's betterment, the furnace is there, it gets installed,
Speaker 6: BO doesn't get paid. And I'm using this as an example.
Speaker 6: Bo Bo's furnace made them better off. I mean, they
Speaker 6: do need to pay for that improve the property. It
Speaker 6: improved the property. And it doesn't matter if you're mowing
Speaker 6: a guy's lawn and he doesn't pay you. You can
Speaker 6: put a lien on property and generally that wakes people
Speaker 6: up pretty quick. You either end up getting paid by
Speaker 6: the homeowner because they can't even sell their house at
Speaker 6: this point, or they got to bond around it or
Speaker 6: it wakes up the contractor, especially if it's a commercial job,
Speaker 6: because you'll never work for that company again.
Speaker 9: Right, And we found out that the contractor that did
Speaker 9: this job for thirty nine thousand dollars didn't even pull
Speaker 9: a permit.
Speaker 10: So we're complaining.
Speaker 9: We put a complaint into to the mechanical department.
Speaker 6: You gotta folks, you got to go to referral list
Speaker 6: dot com. What else you got, sir, h that's it?
Speaker 10: Just got a few other cases, but there's he I
Speaker 10: want you to be resolution.
Speaker 6: I want you to stick on that one. When that
Speaker 6: lien gets done, I would like to follow the timeline
Speaker 6: of how fast they get paid. I mean, let's face it,
Speaker 6: it could be a year, it could be when they
Speaker 6: sell the house, or it could be pretty damn quick.
Speaker 6: Did you ever talk to that contractor?
Speaker 9: By the way, yes, late when he filed the lane
Speaker 9: with the help of Brad O'Brien of Brian Legal Services,
Speaker 9: Lean was filed property in the homeowner when he came
Speaker 9: back from Spain, was extremely pissed off.
Speaker 10: All right, bet you found a lean.
Speaker 9: For fifty four hundred dollars on the property when you
Speaker 9: paid thirty nine.
Speaker 10: Thousand dollars for the job.
Speaker 6: I'd be pissed.
Speaker 10: So I don't know when he's going to get paid.
Speaker 10: But the lien was done properly.
Speaker 9: So hopefully he'll get paid in a couple of weeks,
Speaker 9: or it could be a few years.
Speaker 10: When she sells a property, like you said.
Speaker 6: They could actually foreclothes on it and force to put
Speaker 6: that costs to a tunnel.
Speaker 9: That costantly and he doesn't want to do it. He
Speaker 9: feels bad about it, but he has to protect his interest.
Speaker 6: Oh, of course you do, or you'd go broke as
Speaker 6: a contractor. That's why I always argue, always don't pay
Speaker 6: money upfront to contractors. Don't do it. I don't care
Speaker 6: what you gotta do. Try everything in the world. If
Speaker 6: it's custom stuff that there's different things I agree with,
Speaker 6: but in general, don't do it.
Speaker 9: And ask to get a lean waiver from the contractor
Speaker 9: when you're doing these jobs.
Speaker 6: When you're done and paid, that's a very very good
Speaker 6: thing to throw in their deputy, Doc, you had a question.
Speaker 6: I'm sorry, bo Is.
Speaker 10: At every update, that's it for now.
Speaker 26: Doc.
Speaker 6: You were working on one where it was a sixty
Speaker 6: thousand dollars deal the job wasn't done to the call.
Speaker 7: It was eighty one thousand dollars a job, but she
Speaker 7: paid sixty thousand up front, got it.
Speaker 10: She's very unhappy with the work that was done.
Speaker 7: It's substandard.
Speaker 6: How much have the jobs been done?
Speaker 8: Very very little?
Speaker 6: Oh well, and she.
Speaker 7: Just got an email from him yesterday saying he wants
Speaker 7: to come out and finish the job. My question is,
Speaker 7: is she legally obligated to let him finish the job
Speaker 7: or can she terminate it because of substandard work and
Speaker 7: get her money back.
Speaker 6: Well, if the job's not finished, I don't know how
Speaker 6: you would call it substandard if he's willing to come
Speaker 6: out and fix it. And this isn't a legal answer,
Speaker 6: this is just doing the show, so long answer, And
Speaker 6: the answer would be let him try to fix it. Now,
Speaker 6: the next question becomes, how many opportunities do you give somebody? Well,
Speaker 6: I don't know the answer to that. Maybe two, maybe three.
Speaker 6: But the easiest thing is to tell her let him
Speaker 6: come out, finish the job and then at least she
Speaker 6: gets something done, because her other alternative is what hiring
Speaker 6: an attorney going after this guy, and he could have
Speaker 6: very well already spent the money.
Speaker 7: Well, yeah, I told I also told him on a
Speaker 7: conference call yesterday about the construction.
Speaker 6: Yeah, he's supposed to Yeah, he's supposed to hold that
Speaker 6: money in trust.
Speaker 7: Let's go.
Speaker 8: Yeah.
Speaker 6: So, in the state of Colorado, the Contractor's Trust Act
Speaker 6: basically says, if I give you money for my project,
Speaker 6: you don't have to actually open up a bank account
Speaker 6: or a trust account, but in general, you have to
Speaker 6: earmark that money from my project. You're not allowed to
Speaker 6: spend it on general expenses like rent for your building
Speaker 6: or your trucks or anything. It is for my project
Speaker 6: and my project only. And if you break that law,
Speaker 6: there is a little bit of criminal to it, but
Speaker 6: you can actually go after him civilly. But a lot
Speaker 6: of the times, the issue is the absolute issue is
Speaker 6: these contractors have nothing to go after. You know, when Florida,
Speaker 6: they'll throw your ass in jail. You know what, I'm
Speaker 6: going to go back to my lefty rant. You know, Colorado,
Speaker 6: I hope the governor was proud a couple of years
Speaker 6: ago when we had more carthfs than any other state.
Speaker 6: I mean, think about that. That's how bad we got here.
Speaker 6: Homeless people just everywhere throwing money at the homeless. I
Speaker 6: think they calculated you could have gave every homeless guy
Speaker 6: like one hundred thousand bucks and still save money. I mean,
Speaker 6: think about that. They spent like one hundred thousand dollars
Speaker 6: per homeless or something absolutely crazy. But if a contractor
Speaker 6: comes takes eighty grand from you, it does nothing or
Speaker 6: does a horrible job, they won't do a damn thing.
Speaker 6: Oh that's a civil matter. That's where we live right now,
Speaker 6: and I love this state, but I can't stand the
Speaker 6: people that run it.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of it insurance companies find out Now three all three
Speaker 12: seven seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: all three nine two zero sixteen twenty two.
Speaker 6: Sorry, folks, three oh three seven one three eight two
Speaker 6: five five. We're trying to get one of our experts
Speaker 6: on for Don Kelly's working on that in the background.
Speaker 6: I want to go to Barry Miller with festera turnkey
Speaker 6: and we're going to put you on the spot. Barry,
Speaker 6: let's do it. So Deputy Bow's got some questions and
Speaker 6: I want to I want to pepper this with a
Speaker 6: little bit of information. One, Deputy Bow, you've got a
Speaker 6: bunch of rentals already, right, yes.
Speaker 9: And I have an important question I want to ask
Speaker 9: on the air because this would be a benefit to
Speaker 9: the listeners.
Speaker 6: And what hold on. But what Barry Miller does in general,
Speaker 6: and I'll let him correct me, But so everybody understands
Speaker 6: if you don't have any knowledge of being a landlord
Speaker 6: or don't know how to find undervalued property, what the
Speaker 6: Vestera group does. They go out and they find a
Speaker 6: coomies across the country that are thriving, and then once
Speaker 6: they find that correct area, then they do a deep
Speaker 6: dive and find properties that are undervalued but yet ready
Speaker 6: and I mean ready to rent out. So you purchase
Speaker 6: the property, you get the deed of the property. They
Speaker 6: find a management company somewhere local that knows the local
Speaker 6: stuff and can take care of it, and you start
Speaker 6: making money instantly. Or cash flowing instantly on renting the
Speaker 6: property out. Then as the property appreciates and is worth
Speaker 6: more money, you can sell it. In fact, you can
Speaker 6: sell it any time you want. They can help you
Speaker 6: sell it, you can hire your own realtor. But then
Speaker 6: you sell it. They do all the management, they find
Speaker 6: the property, and some of the things they have done
Speaker 6: for people in Colorado are unbelievable. I mean we're talking
Speaker 6: people that have invested three four hundred thousand dollars have
Speaker 6: turned it into what very millions. I mean, straight up,
Speaker 6: he's been doing this forever. You and Tom have known
Speaker 6: each other. In fact, you guys years almost forty years.
Speaker 6: In fact, i'd be ten years old when you guys
Speaker 6: met Cheese Wheeze now bo and the reason I wanted
Speaker 6: to bring Bow into this. Both's got a ton of
Speaker 6: different rentolds. I mean, you're actually a landlord, and what
Speaker 6: is your question?
Speaker 9: Yes, And I'm at the point now my sister and
Speaker 9: I hate being a landlord because most of our stuff
Speaker 9: is in Denver. You got to be licensed, and the
Speaker 9: laws changed that landlord talent laws. You almost need to
Speaker 9: be an attorney to be a manager.
Speaker 10: You're brutal, it is brutal.
Speaker 9: So my question, I have six rentals now, Barry, can
Speaker 9: I sell these rentals and put them into a ten
Speaker 9: to thirty one exchange with your company D percent?
Speaker 8: Yes, And not only that, Bull, I have approximately four
Speaker 8: to five maybe six. I almost said half a dozen
Speaker 8: customers right now that are doing that because of what's
Speaker 8: going on in Denver.
Speaker 6: Well, explain exactly what you guys are talking about. There's
Speaker 6: a lot of people that don't know what that is.
Speaker 10: It's a pain to be a landlord. The tenants have
Speaker 10: all the rights.
Speaker 1: I can't.
Speaker 9: I have to change all I have to now have
Speaker 9: a real estate license for each property is required by Denver,
Speaker 9: and they check. They want to do your inspections. And
Speaker 9: now they're doing bathroom prevents.
Speaker 6: And you can't kick people out. No, I got one
Speaker 6: that No, no, no, I'm not kidding it. Literally when
Speaker 6: the lease is up, unless if you're selling the property
Speaker 6: you're moving.
Speaker 9: Into, technically I have to find them another place. It's
Speaker 9: not my place. So I'm sick and tired of it.
Speaker 9: And I think a lot of listeners are the landlords.
Speaker 9: And this is very good news. I've been want waiting
Speaker 9: to ask you this question. If it's a ten.
Speaker 10: Thirty one, I wouldn't have to pay tax. I could
Speaker 10: roll it over.
Speaker 8: In ten thirty one. Is you sell the property, the
Speaker 8: game that you make on it, so long as you
Speaker 8: buy other real estry invest okay, proper or more value
Speaker 8: equal or more value okay. But I'll say what our
Speaker 8: customers are doing. They're selling one property in Denver and
Speaker 8: buying two or three properties of greater value total and
Speaker 8: other areas in other areas, making more cash flow, no
Speaker 8: deferred maintenance. Their properties in Denver have deferred maintenance, but
Speaker 8: no taxes have to be paid on the gains at
Speaker 8: that time.
Speaker 6: And you can put all that together for someone like
Speaker 6: him and just a turnkey solution.
Speaker 8: It's a turnkey solution. We're doing that literally a couple
Speaker 8: of times every week.
Speaker 10: And no going out on Sunday to fix the toilet.
Speaker 8: No going out on Sunday. And when you when you
Speaker 8: own the properties. Now this is where Tom Tom Tom
Speaker 8: Tom Martinez says, Barry, how much are you charging to
Speaker 8: oversee the property management? Three hundred and sixty dollars a year,
Speaker 8: that's nothing. And then when we get that call at
Speaker 8: two am, we get the call.
Speaker 10: You don't that's so reasonable.
Speaker 6: Yeah, but if it's him and you get the call,
Speaker 6: you should call him just to tell him you got
Speaker 6: the call.
Speaker 3: Yeah, well, after our.
Speaker 8: Meeting today, now you know this, the years may have
Speaker 8: to go to seven twenty.
Speaker 10: Oh.
Speaker 6: Hey, we're gonna we're going to come back to these guys.
Speaker 6: But I've got doctor doctor Joel on. I wanted to
Speaker 6: bring him up because an email I got, Hey, doctor Joel,
Speaker 6: I need to ask you something, man. Two things. The
Speaker 6: weight loss stuff you're advertising right now, the deal is crazy.
Speaker 6: I've had two or three people literally email me asking me,
Speaker 6: how can he do it for two hundred and fifty
Speaker 6: and that's either of the medications. How does that work?
Speaker 6: First of all, doctor Joel, oh Man, did I have
Speaker 6: him on too long? I hate when I get an
Speaker 6: expert and it's my fault. I'm going to put him
Speaker 6: on hold. Kelly tell me when he's back on. Meantime,
Speaker 6: I'm going to go to Ryan her big Hey are
Speaker 6: you there? Yeah? Is this her bigger Joel?
Speaker 2: This is this is doctor Joel.
Speaker 6: Okay, doctor Joel. She has the lines cross. That's why
Speaker 6: you just heard me talk but I couldn't hear you.
Speaker 6: No big deal. So anyhow I've got to ask you
Speaker 6: about that. Then, what is the deal? How can you
Speaker 6: guys be two hundred and fifty three hundred bucks for what?
Speaker 6: What are the two weight loss medications?
Speaker 19: Now?
Speaker 28: We're two ninety five that's where we're advertising right now,
Speaker 28: two ninety five and that's for a standard dosing on
Speaker 28: some magetide. And we're able to do that because we
Speaker 28: have a high volume of patience and also we've got
Speaker 28: good relationships with our compounding promise. We're not trying to
Speaker 28: make a killing off of it. We're just trying to
Speaker 28: support people who need the drug.
Speaker 6: And when when we talk about need the drug, what
Speaker 6: is an idea of someone? I mean, at what point
Speaker 6: wouldn't you give it to somebody? I mean, if you're
Speaker 6: fifty pounds overweight, I would assume there's no problem getting
Speaker 6: the drug through you guys.
Speaker 28: Right, you know, every patient's different. So what happens is
Speaker 28: when a patient has their consultation, which is at no
Speaker 28: cost with our medical doctor. Our medical doctor will take
Speaker 28: their weight and their height and their BMI and make
Speaker 28: a determination as to whether or not they're qualified to
Speaker 28: be a patient. Now, it doesn't take a whole lot
Speaker 28: to be qualified, but certainly, if somebody's underweight, if somebody
Speaker 28: has a disease process that's causing them to lose weight,
Speaker 28: or if they have a psychological issue like body dysmorphia,
Speaker 28: obviously those are not good patients for us. But because
Speaker 28: the drug is so safe and so effective and has
Speaker 28: many other health benefits, if people are interested and they're not,
Speaker 28: then there's no contray indications, there's no reason why they
Speaker 28: can't take it, then we're happy to accept them as
Speaker 28: a patient in our clinic.
Speaker 6: And then at that point, so that part's free. In
Speaker 6: other words, you figure out if it's right for them,
Speaker 6: and once you do that, then they literally pay two
Speaker 6: hundred and ninety nine bucks a months, and that includes
Speaker 6: the medicaid or the shots that they take weekly right
Speaker 6: there at their own house, right right.
Speaker 28: Two ninety five mark, But yes, you are correct, that's
Speaker 28: exactly right. The medications directly shift from the pharmacy to
Speaker 28: their home so they don't have to go anywhere, and
Speaker 28: includes the syringes, all the supplies that they needed, and
Speaker 28: then they can have unlimited consultations with our patient coordinator
Speaker 28: if they have any questions about how they.
Speaker 6: How much could someone that let's just say and I
Speaker 6: know this is all per person, but under over one
Speaker 6: hundred pounds overweight or between seventy five and fifty whatever
Speaker 6: it is. How much weight have you been seeing on
Speaker 6: this drug, say, over a six month period? Is there
Speaker 6: an average?
Speaker 10: Yeah?
Speaker 28: Well the best way to because everybody's body shape is different,
Speaker 28: to give a weight number doesn't really give you a
Speaker 28: good indication. So a good rule of thumb is a
Speaker 28: thirty percent reduction in body weight over a three month period.
Speaker 6: In a three month period, yes, that is just ridiculous.
Speaker 6: Every time you turn around, you're hearing about what miracle
Speaker 6: drug this stuff is, but everybody else docks selling it
Speaker 6: for like two thousand bucks. I still don't understand it,
Speaker 6: two ninety nine. How you can do it? Go ahead, Dmitri, Hey.
Speaker 1: Joel, it's Dmitri.
Speaker 22: So for somebody like me who's got and I don't
Speaker 22: know anything about this drug, So forgive me if this
Speaker 22: sounds really, you know, stupid.
Speaker 8: But you know I've been struggling question.
Speaker 22: Thanks, I've been struggling to lose like the last twenty
Speaker 22: pounds around the belt line. And as you know, that's
Speaker 22: the most difficult for man, stubborn fat, for man to lose.
Speaker 22: So would I be a candidate for this or am
Speaker 22: I just not overweight enough?
Speaker 28: No, you certainly would be a candidate. But we have
Speaker 28: lots of patients that are in your same situation that
Speaker 28: are just trying to lose that extra ten or fifteen
Speaker 28: pounds or even less that. Like you said, we start
Speaker 28: to gain that around our midsection as we get older
Speaker 28: as men as women. You know, obviously it distributes into
Speaker 28: different areas of the body. But the short answer is yes,
Speaker 28: absolutely qualify for our program. You know, you work with
Speaker 28: our patient coordinator tie on determining the length. So a
Speaker 28: lot of people will do it for several months and
Speaker 28: the tree stop using the drug and a lot of
Speaker 28: times they can maintain that weight. You know, if they can't,
Speaker 28: we do have patients that return for another couple of months.
Speaker 26: You know.
Speaker 28: We allow the people to go on and up. We
Speaker 28: don't hold you to any kind of contract.
Speaker 6: It's a month to month. There's no Dmitri. There is
Speaker 6: no better deal out there. These guys are doing it
Speaker 6: all over the country.
Speaker 12: I go with a sure thing, Denver's Best roofer Excel
Speaker 12: roofing dot com.
Speaker 13: You don't pay a cent until you're content.
Speaker 12: Wait, time for an insurance check up free no obligation
Speaker 12: comparison call Compass Insurance paying too much your coverage at
Speaker 12: dozens of insurance companies find out now three all three
Speaker 12: seven to seven to one.
Speaker 6: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three all three nine two zero
Speaker 12: sixteen twenty two.
Speaker 6: All right, folks, we have got so much going on.
Speaker 6: I got to jump to Ryan herb Big. Ryan is
Speaker 6: on a referral list or referral list dot com. He's
Speaker 6: one of the owners of American Liberty Mortgage and by
Speaker 6: the way, Small World Barry Miller in studio with me
Speaker 6: knows Ryan Ryan. I got to jump to this because
Speaker 6: I'm running out of time. But basically, Don's got a question,
Speaker 6: and here's the question. He's got about four hundred thousand
Speaker 6: dollars in equity. His wife and himself are both on
Speaker 6: the loan. Their credit score is eight hundred. According to him,
Speaker 6: he wants to know if you can do what he
Speaker 6: is calling streamline financing, where they don't have to jump
Speaker 6: through all the hoops. It happens quick and they take.
Speaker 6: How much cash out do you actually are looking at
Speaker 6: taken out?
Speaker 27: Don actually maybe even none?
Speaker 6: Okay, no cash out. You just want to get the
Speaker 6: payment lower and REFI Ryan, is that a thing anymore
Speaker 6: where you don't have to go through and you know,
Speaker 6: do the appraisal, do all this other stuff with that
Speaker 6: much equity and that kind of credit score. Give me
Speaker 6: some quick feedback.
Speaker 4: Yes, so you can do a streamline. What kind of
Speaker 4: loan do you have? Is it a conventional VA that's
Speaker 4: with Thank of America?
Speaker 21: Oh?
Speaker 4: Okay, do you know if it's Is it a conventional loan? Fhava?
Speaker 27: I believe it's faha.
Speaker 4: Faha, Okay, so faha and BA loans do allow you
Speaker 4: to do a streamline refinance without an appraisal, so you
Speaker 4: could look at the doing that. Those programs do not
Speaker 4: allow you to get cash out, But if you want
Speaker 4: to just lower your payment, you can do a streamline.
Speaker 6: If he has, like Ryan, in all honesty, I'm saying
Speaker 6: this simply because I'm running out of time. If he
Speaker 6: spends ten minutes with you on the phone, I mean,
Speaker 6: is that something you can say, Yeah, we're going to
Speaker 6: be able to do this, no problem kind of deal.
Speaker 4: Yeah, yeah, yeah, we can chat about I love him,
Speaker 4: know exactly what I love it.
Speaker 19: Don.
Speaker 6: Here's what I want to do. And I appreciate you
Speaker 6: Don hanging for so long. But Ryan's one of our
Speaker 6: mortgage experts. This guy, he knows all the products inside
Speaker 6: and out. He can do reverse loans. He can do anything,
Speaker 6: it just doesn't matter. He can do it VA VHA
Speaker 6: conventional seconds, reverses. You get the idea, call them up
Speaker 6: and I want feedback from you, Don, how it went.
Speaker 6: Is it gonna work out? Please give me a call tomorrow.
Speaker 6: Seven to one nine. This is Ryan's number. Seven to
Speaker 6: one nine two two eight sixty fifty five. They have
Speaker 6: locations in Denver, Colorado, Springs all over seven one nine
Speaker 6: two two eight, six to zero five to five American
Speaker 6: Liberty Mortgage seven to one nine two two eight sixty
Speaker 6: fifty five. Now listen, Troy's got a question we're gonna
Speaker 6: take for Barry. But I gotta take this break. But
Speaker 6: I got to tell you about eight eight eight heating
Speaker 6: dot Com one more time. I've had two emails. Who
Speaker 6: are the people at the forty five dollars special eight
Speaker 6: eight eight heating dot Com? They're gonna come out. They're
Speaker 6: gonna clean the furnace, tear it apart, get rid of
Speaker 6: the dirt, give you a no breakdown guarantee. I have
Speaker 6: personally used Garrett in the Gang for over ten years
Speaker 6: at eight eight eight Heating dot com. You can schedule
Speaker 6: that deal right now online at eight eight eight Heating.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 13: You don't pass cent until you're content.
Speaker 12: Time for an insurance checkup free no obligation comparison call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
Speaker 12: insurance companies find out now three O three seven to
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three three
Speaker 12: nine two zero sixteen twenty two.
Speaker 6: Compass Insurance Real quick Man. Last week they were doing
Speaker 6: the free insurance checkup, which they do all the time.
Speaker 6: Go to Compass Insurance dot com call them. They saved
Speaker 6: the guy. Listen. Brian was on with me last week.
Speaker 6: No joke. They were paying about forty thousand a year
Speaker 6: for all their coverages. They had all kinds of stuff.
Speaker 6: They had a couple rentals, they had a home, they
Speaker 6: had cars, they had kids. You get the idea. Listen
Speaker 6: to this. They saved them twelve thousand dollars a year
Speaker 6: and got them better coverage. They didn't even have an umbrella. Listen.
Speaker 6: If you want great coverage or just check it up
Speaker 6: and make sure you're getting good coverage. It'll help you out.
Speaker 6: Go to Compass Insurance dot com. Troy, what's your question
Speaker 6: for Barry Miller?
Speaker 19: Hey, Barry, do you handle the ten thirty one exchange
Speaker 19: or do you work with somebody to do that?
Speaker 16: Yeah?
Speaker 8: Yeah, we are not the intermediary. We coordinate it, but
Speaker 8: we work with a great intermediary on your behalf.
Speaker 6: To make sure you're compliant. I mean that you have
Speaker 6: to be compliant.
Speaker 8: Yeah, and they're a great natural.
Speaker 6: You'll end up paying all the income.
Speaker 8: Oh yeah, you don't want to do that.
Speaker 6: Are you thinking about doing it? Troy?
Speaker 19: Yeah, I'm waiting on Tom to figure out how I
Speaker 19: can use my IRA money to do it.
Speaker 6: Well, what's there to figure out there? I guess I
Speaker 6: don't get that part. Perry. Do you have any idea?
Speaker 8: Well, yeah, well there's timing and there are there are
Speaker 8: little things that occasionally we could get creative on and
Speaker 8: help them with a little more money. And what the
Speaker 8: word is boot in the technical what if somebody wants
Speaker 8: to put some of the money in their pocket, we
Speaker 8: have some ways to help them avoid taxes with some
Speaker 8: creative legal thinking. Yeah, I didn't know if we could
Speaker 8: get Troy's number, I could give him a call.
Speaker 6: Well, we definitely can, Troy hold on. Give give Kelly
Speaker 6: your number for sure, I'm going to put you on hold.
Speaker 6: So it is pretty interesting Barry though, for people that
Speaker 6: have never invested in property, you really do offer one
Speaker 6: of the few turnkey solutions. And I just want to
Speaker 6: recap basically what you do for people tuning in, and
Speaker 6: it is amazing. Some of your returns over the years
Speaker 6: are crazy.
Speaker 8: We don't have lower than forty two percent is our
Speaker 8: lowest return this year. That's crazy, and that's the normal
Speaker 8: lowest we've had in five years.
Speaker 6: So basically, they find areas in the country or pockets
Speaker 6: in the country where there's a good economy going on.
Speaker 6: They figure that part out first and they have a
Speaker 6: whole research team that does it. Then once they figure
Speaker 6: out the area, they start drilling down and figuring out
Speaker 6: what properties are ready to buy and ready to rent out.
Speaker 6: In other words, you don't have to put any money
Speaker 6: in them. You don't have to rehab. We're not talking
Speaker 6: fix and flip stuff. When they find that property, you
Speaker 6: invest with them, you actually own the property. You're one
Speaker 6: hundred percent back by the deed. It's your property right.
Speaker 10: That it's their property period, end of story.
Speaker 6: You pay these guys four hundred dollars a year roughly
Speaker 6: three three sixty three hundred and sixty a year. That's
Speaker 6: what you guys get for your part, and they're going
Speaker 6: to fully manage it. They're going to find a management
Speaker 6: company there to work with that's local, knows everything going
Speaker 6: on is close to the property. Those guys are going
Speaker 6: to actually manage it for you. And you know you're
Speaker 6: not going to have to go fix a toilet in
Speaker 6: the middle of the night. You're going to make that
Speaker 6: rental income then whenever you want to sell the property, right,
Speaker 6: I mean anytime.
Speaker 8: No what we reduce the commissions, We negotiate commissions everything,
Speaker 8: We get insurance brokers.
Speaker 6: Where do people make most of their money with you?
Speaker 6: Is it is it to be just the equity, Well
Speaker 6: not jos So when they sell, well.
Speaker 8: When they sell, we're able to negotiate commission.
Speaker 6: People that have rental properties now like this guy Troy,
Speaker 6: they can call you and you can do the exchange
Speaker 6: so they don't end up paying any of the capital.
Speaker 8: Games could sell their properties here in the Metro area
Speaker 8: and take care of them with you know.
Speaker 10: I got you, I got it.
Speaker 6: So check out Vista Turnkey give just give Barry a call.
Speaker 6: Directly asked questions three h three eight eight eight three
Speaker 6: seven eight eight eight eight eight three seven eight eight