WEBVTT 1 00:00:00.640 --> 00:00:10.679 Yea ripped up, so you don't have. 2 00:00:12.839 --> 00:00:13.560 Come running. 3 00:00:13.839 --> 00:00:18.679 Just as fast as we can show Shooter's gonna help coming. 4 00:00:19.039 --> 00:00:19.280 Man. 5 00:00:20.000 --> 00:00:25.640 This is the Troubleshooter Show. No Tom Martinez, Welcome. 6 00:00:25.320 --> 00:00:27.280 Welcome my friends to the only show if it's kind 7 00:00:27.280 --> 00:00:30.879 of here to solve problems, answer questions, take complaints. Our 8 00:00:30.920 --> 00:00:33.320 golden life is to make your life, and I mean that, 9 00:00:33.640 --> 00:00:36.039 make your life just a little bit better. It's a 10 00:00:36.159 --> 00:00:38.880 very simple show. And when I say that, I mean this. 11 00:00:39.240 --> 00:00:42.439 If you've been ripped off, if some contractors showed up, 12 00:00:42.520 --> 00:00:45.280 took your money, decided not to show up, or did 13 00:00:45.320 --> 00:00:49.280 at lousy job, this show's for you. Maybe some landlord 14 00:00:49.280 --> 00:00:51.119 out there is trying to put the screws to you, 15 00:00:51.359 --> 00:00:54.520 and the furnace isn't working. Maybe a dentist is doing 16 00:00:54.560 --> 00:00:57.159 the wrong thing in your mouth. You get the idea. 17 00:00:57.320 --> 00:00:59.880 If there's a problem, you call the show. The phone 18 00:01:00.280 --> 00:01:03.479 is so simple. Three zero three Martino. We have lines 19 00:01:03.520 --> 00:01:06.599 open right now, three oh three Martino or three oh 20 00:01:06.640 --> 00:01:09.040 three seven one three eight, two five five, And don't 21 00:01:09.079 --> 00:01:12.200 forget help. At troubleshooter dot com. You can reach out anytime. 22 00:01:12.400 --> 00:01:14.760 We're gonna get back to here. We're gonna fight for you. 23 00:01:15.079 --> 00:01:18.359 In fact, to the tune of over three hundred million dollars. 24 00:01:18.760 --> 00:01:21.079 Do you just care what I said? Three hundred million 25 00:01:21.079 --> 00:01:26.120 dollars in cash, merchandise, exchanges, refunds, services directly due to 26 00:01:26.120 --> 00:01:29.239 the show, the longest running show in the country with 27 00:01:29.400 --> 00:01:34.159 the same host over forty five years. We are here 28 00:01:34.519 --> 00:01:37.400 to help. Now I have to open up with these 29 00:01:37.519 --> 00:01:41.519 crazy drones flying around New Jersey. I would love to 30 00:01:41.560 --> 00:01:43.480 know if anybody knows what there are. I'm down to 31 00:01:43.560 --> 00:01:47.280 two different things. One I ran, but I doubt that. 32 00:01:47.280 --> 00:01:50.079 That seems a little hard. Do you realize you're the 33 00:01:50.120 --> 00:01:55.599 size of volkswagons and SUVs. That's a big ass drone, 34 00:01:56.439 --> 00:01:58.959 big ass drone. I don't even know what they fly on. 35 00:01:59.519 --> 00:02:02.079 I heard one report saying they could be as large 36 00:02:02.120 --> 00:02:07.120 as buses. That seems a little crazy, I think, though. 37 00:02:07.680 --> 00:02:10.719 I think it's our own government. No, I don't think 38 00:02:10.840 --> 00:02:13.560 like they're trying to kill Trump again or anything like that. Yeah, 39 00:02:13.560 --> 00:02:16.879 I said again, I don't think that's the case. Hold on, doctor, 40 00:02:17.199 --> 00:02:20.960 I think the case is their new weapons, their new 41 00:02:21.000 --> 00:02:25.639 weapons were testing. Because they're claiming the FBI, the CIA, 42 00:02:25.840 --> 00:02:28.560 no one knows nothing. I know nothing. I find that 43 00:02:28.680 --> 00:02:32.639 almost impossible to believe that there's things flying around the 44 00:02:32.680 --> 00:02:36.120 size of a Hondai Santa Fe and no one knows 45 00:02:36.159 --> 00:02:38.240 what they are. Doco, Please, no, I'm. 46 00:02:38.120 --> 00:02:40.639 Agreeing with you, because if it wasn't the government, they 47 00:02:40.680 --> 00:02:44.080 would send up a helicopter or some two or something. 48 00:02:44.199 --> 00:02:44.879 Or a rocket. 49 00:02:45.240 --> 00:02:47.280 Well no, A good no, I don't. 50 00:02:47.120 --> 00:02:49.400 Think they would shoot them down, but they would suddenly 51 00:02:49.439 --> 00:02:51.719 send up how long of aircraft? 52 00:02:51.840 --> 00:02:55.680 How long ago? How long ago was it when China 53 00:02:56.280 --> 00:03:01.960 had some air balloon flying over take pictures of military 54 00:03:02.039 --> 00:03:05.080 bases over the entire country and we had no idea. 55 00:03:05.120 --> 00:03:07.680 That is one reason that I do think it could 56 00:03:07.680 --> 00:03:10.360 be a different country, because the people in charge right 57 00:03:10.400 --> 00:03:13.439 now are morons. I mean, how that balloon flew from 58 00:03:13.479 --> 00:03:15.680 one side of the country to the other and then 59 00:03:15.719 --> 00:03:18.120 we finally shot it down. I have no idea, doc 60 00:03:18.159 --> 00:03:19.080 I find it crazy. 61 00:03:19.439 --> 00:03:21.000 No, That's why I agree with you about the government, 62 00:03:21.039 --> 00:03:24.039 because if it wasn't, they would send something up to 63 00:03:24.080 --> 00:03:24.840 identify it. 64 00:03:25.240 --> 00:03:26.919 Now, the other thing I want to bring up, and 65 00:03:26.960 --> 00:03:29.759 I want to pull everybody in here. In fact, Barry 66 00:03:29.759 --> 00:03:33.000 Miller's with us that stir a turn key and we're 67 00:03:33.000 --> 00:03:34.919 going to get into what they do and how you 68 00:03:35.479 --> 00:03:39.960 can invest in property with little knowledge whatsoever and in 69 00:03:40.000 --> 00:03:41.759 a safe way. But we're going to get into that 70 00:03:41.800 --> 00:03:48.520 throughout the show. But this guy that shot the CEO man, 71 00:03:49.599 --> 00:03:53.400 he is getting a lot of publicity that's pretty much amazing. 72 00:03:53.439 --> 00:03:56.400 A lot of people are against the health insurance companies. 73 00:03:56.439 --> 00:03:59.599 I talked about this yesterday. I am I think Obama 74 00:04:00.120 --> 00:04:04.240 and our health insurance. I think the insurance company themselves 75 00:04:04.240 --> 00:04:07.719 are pretty much evil to a degree. I'm not saying 76 00:04:07.800 --> 00:04:11.680 all of them. I have Kaiser. Kaiser's okay. I mean 77 00:04:11.800 --> 00:04:17.480 they're okay. But the publicity this guy's getting is crazy. 78 00:04:18.120 --> 00:04:21.120 And his parents are super rich. He finally got an attorney. 79 00:04:21.160 --> 00:04:23.920 He's fighting extradition. That means he's going to be in 80 00:04:23.959 --> 00:04:27.399 Pennsylvania for at least thirty forty five days before he 81 00:04:27.439 --> 00:04:30.319 goes back. And I wonder who's going to try this case. 82 00:04:30.360 --> 00:04:35.199 Could be that moron who's the moron that you know? No, 83 00:04:35.319 --> 00:04:38.800 the Alvin Alan Bragg isn't going to be Bragg because 84 00:04:38.839 --> 00:04:41.399 we already know he sucks. I mean, really, he's a 85 00:04:41.439 --> 00:04:44.800 horrible person. This guy allows police out there to get 86 00:04:44.879 --> 00:04:47.800 kicked in the face, He allows cops to get beat up. 87 00:04:47.839 --> 00:04:51.839 He allows immigrants to run wild. He allows more stuff 88 00:04:51.879 --> 00:04:53.839 than I've ever seen. But then of course he goes 89 00:04:53.879 --> 00:04:57.600 after Trump, which is absolutely insane, and he continues to 90 00:04:57.639 --> 00:05:00.319 do so even though the country has chosen and now 91 00:05:00.319 --> 00:05:03.040 Trump's the president elect. I wonder if he's going to 92 00:05:03.120 --> 00:05:05.879 be the one on this case. I'd find it hard 93 00:05:05.920 --> 00:05:08.360 to believe if he was, because honestly, I don't think 94 00:05:08.399 --> 00:05:12.319 the guys very smart whatsoever. But what do you make 95 00:05:12.360 --> 00:05:15.839 of the barry? Do you sit back and do you go? 96 00:05:16.120 --> 00:05:18.199 You know what? I can kind of see where this 97 00:05:18.240 --> 00:05:21.160 guy's coming from. Apparently he had a back surgery that 98 00:05:21.439 --> 00:05:24.680 didn't go good. And this is all hearsay, but there's 99 00:05:24.720 --> 00:05:28.360 definitely photos out there what appear to be him, and 100 00:05:28.399 --> 00:05:30.800 he had some kind of back surgery and he's in pain. 101 00:05:31.040 --> 00:05:34.319 He dropped off the radar six months ago. His parents, 102 00:05:34.360 --> 00:05:37.000 I think his mother about a month ago, put out 103 00:05:37.040 --> 00:05:40.000 a missing person on him. I mean, something went wrong. 104 00:05:40.079 --> 00:05:43.800 I'd love to talk to a psychologist or a psychiatrist, 105 00:05:43.800 --> 00:05:46.959 because my understanding is, you know, you have some trauma 106 00:05:47.040 --> 00:05:49.759 like that and you're in your mid twenties. I think 107 00:05:49.800 --> 00:05:53.360 that's when schizophrenia shows up. I think that's one of 108 00:05:53.439 --> 00:05:55.920 the things that can happen in your twenties. You're fine 109 00:05:56.279 --> 00:05:59.199 and then something happens and you go bonkers. I mean, 110 00:05:59.279 --> 00:06:02.319 I think this guy, I really believe, and I don't 111 00:06:02.360 --> 00:06:05.600 mean criminally insane to where he's not going to be tried. 112 00:06:05.680 --> 00:06:10.439 But I do believe that this cat is very possibly 113 00:06:11.120 --> 00:06:14.319 nuts nuts, not criminally nuts, but nuts. 114 00:06:14.240 --> 00:06:18.000 Medically nuts, bipolar, psycho schizophrenic. 115 00:06:18.079 --> 00:06:21.639 I think I think he believes his goal in life 116 00:06:21.680 --> 00:06:25.759 now is to shed light on a horrible system that 117 00:06:25.920 --> 00:06:28.480 screwed him over. I think he's probably almost like a 118 00:06:28.519 --> 00:06:29.360 god syndrome. 119 00:06:29.439 --> 00:06:32.120 Now, it's very, very possible. And then you know, now 120 00:06:32.120 --> 00:06:35.240 this is a little lighthearted, but his six pack went 121 00:06:35.279 --> 00:06:39.920 away when his back problems came. If that caused him trauma, yeah, 122 00:06:40.040 --> 00:06:43.000 then you gets schizo and bipolar kicks in, and then 123 00:06:43.040 --> 00:06:45.240 they have beliefs that they are And I'm. 124 00:06:45.079 --> 00:06:48.240 Pretty sure it's that age range, that twenty to thirty 125 00:06:48.319 --> 00:06:50.600 years old a lot where it can kick in. 126 00:06:50.839 --> 00:06:53.199 I just think someone radicalized him. And I don't know 127 00:06:53.199 --> 00:06:56.920 if the back surgery. And his parents are felthy rich. 128 00:06:57.000 --> 00:06:59.199 They own a string of nursing homes. They actually own 129 00:06:59.240 --> 00:07:02.120 a couple of radio stations. I think of United Healthcare, 130 00:07:02.160 --> 00:07:03.920 didn't kicking deductible whatever. 131 00:07:03.959 --> 00:07:05.600 I'm sure his parents wrote the check. 132 00:07:05.879 --> 00:07:09.079 So you think he got radicalized by whom? I don't know. 133 00:07:09.240 --> 00:07:11.639 I mean, I think he was perfectly fine up till 134 00:07:11.639 --> 00:07:14.360 about six months ago. And I think, I don't know 135 00:07:14.360 --> 00:07:16.800 if it's a mental thing. I think someone just kind 136 00:07:16.839 --> 00:07:17.839 of got into his head. 137 00:07:17.959 --> 00:07:19.839 I don't know how that would happen. How do you 138 00:07:19.879 --> 00:07:25.360 go from valedictorian in a private school, in fact, not 139 00:07:25.480 --> 00:07:29.040 just a private school. It's Ivy League. Wasn't it Pennsylvania University, 140 00:07:31.360 --> 00:07:35.000 but whatever, it's Ivy League. And he's the smartest kid 141 00:07:35.040 --> 00:07:40.240 in the class, in everybody exactly in every of course, 142 00:07:40.279 --> 00:07:44.279 this always happens. Every neighbor, every roommate, every other student 143 00:07:44.319 --> 00:07:46.000 comes out and goes, it's not nicest guy. 144 00:07:46.079 --> 00:07:47.240 Yeah, they're shocked about it. 145 00:07:47.519 --> 00:07:50.800 Well, so that's why I think he went nuts. Two degrees. 146 00:07:50.920 --> 00:07:53.800 Remember that he's got a computer science degree and an 147 00:07:53.839 --> 00:07:54.839 engineering degree. 148 00:07:55.920 --> 00:07:59.560 Think of how smart you are at that age to 149 00:07:59.600 --> 00:08:02.639 be valedictorian and so your top of the class, and 150 00:08:02.759 --> 00:08:05.519 on top of that two degrees, and then on top 151 00:08:05.560 --> 00:08:08.680 of that filthy rich. Then to go out and ruin 152 00:08:08.720 --> 00:08:13.360 a life that most people would probably kill for more. 153 00:08:13.279 --> 00:08:15.839 Things that will come out that have happened to him. 154 00:08:15.879 --> 00:08:19.160 If it's a mental trauma, when that schizzo and or 155 00:08:19.279 --> 00:08:23.319 bipolar kicks in, it's himself who radicalizes himself. But he 156 00:08:23.360 --> 00:08:23.839 doesn't know. 157 00:08:23.879 --> 00:08:26.360 It's no, he doesn't know because he's nuts, because he's 158 00:08:26.439 --> 00:08:29.319 medically nuts. Yeah, he had at one point he had 159 00:08:29.360 --> 00:08:33.080 a life path chosen. He had the education to go 160 00:08:33.120 --> 00:08:36.919 where he was attempting to go, and something completely changed it. 161 00:08:36.960 --> 00:08:40.080 I don't think he was radicalized by anybody else. I 162 00:08:40.159 --> 00:08:41.919 kind of like yours idea. 163 00:08:42.039 --> 00:08:44.919 Well, I'm very familiar with bipolar. It's in our family 164 00:08:44.960 --> 00:08:49.399 and traumatic events cause boop disconnects. 165 00:08:49.600 --> 00:08:51.840 It's crazy, all right, folks. Three oh three seven one 166 00:08:51.879 --> 00:08:54.279 three a two five five. Of course, we would always 167 00:08:54.320 --> 00:08:56.559 love to hear from you. We got lines open right now. 168 00:08:56.840 --> 00:09:00.159 Three zero three seven one three eight two five Five'll 169 00:09:00.159 --> 00:09:01.399 be back right after this. 170 00:09:01.519 --> 00:09:08.879 He's go with a sure thing Denver's Best Roofer Excel 171 00:09:09.000 --> 00:09:10.000 roofing dot com. 172 00:09:10.039 --> 00:09:10.600 You don't pay a. 173 00:09:10.679 --> 00:09:15.480 Cent until you're contenth. 174 00:09:15.440 --> 00:09:18.639 Time for an insurance check up, free no obligation comparison 175 00:09:18.759 --> 00:09:22.320 call Compass insurance paying too much your coverage at dozens 176 00:09:22.320 --> 00:09:25.080 of insurance companies find out now three oh three seven 177 00:09:25.159 --> 00:09:25.639 seven to one. 178 00:09:25.759 --> 00:09:26.000 Help. 179 00:09:26.159 --> 00:09:28.799 You'll think you're his only customer when you choose Frank 180 00:09:28.879 --> 00:09:31.320 durand the real estate Man dot com to list your 181 00:09:31.360 --> 00:09:34.480 home with Remax Alliance three oh three nine two zero 182 00:09:34.639 --> 00:09:35.600 sixteen twenty two. 183 00:09:36.919 --> 00:09:39.200 All right, folks, three oh three seven one three eight 184 00:09:39.279 --> 00:09:41.559 two five five, you've been ripped off? You got any 185 00:09:41.639 --> 00:09:43.639 questions we want to hear from you? Three oh three 186 00:09:44.039 --> 00:09:46.399 seven one three eight two five five. By the way, 187 00:09:46.440 --> 00:09:50.159 this hour brought to you by renew Home Innovations. Nick 188 00:09:50.200 --> 00:09:53.000 and the gang are great people. Right now they have 189 00:09:53.120 --> 00:09:55.879 a deal going on. It's crazy limited time. You know, 190 00:09:56.000 --> 00:09:58.159 this is a slower time in a year for remodels, 191 00:09:58.279 --> 00:10:02.519 but fifty percent off install labor, seventy two months, no 192 00:10:02.639 --> 00:10:06.720 interest financing. You're not gonna believe that, I mean really 193 00:10:06.759 --> 00:10:10.000 no interest right now. That is a brand new shower 194 00:10:10.159 --> 00:10:13.320 or a brand new bathroom for one hundred dollars a month. 195 00:10:13.919 --> 00:10:16.679 You got to check these guys out. Renew Home Innovations 196 00:10:16.720 --> 00:10:19.919 dot com. That's renew Home Innovations dot com. I do 197 00:10:19.960 --> 00:10:24.519 want to ask about a few things with Estera, So Barry, 198 00:10:25.600 --> 00:10:29.759 I am very straightforward with questions. So I hope you 199 00:10:29.840 --> 00:10:31.320 don't care. That's just how I think. 200 00:10:31.240 --> 00:10:34.279 The way it is. Straightforward answers sometimes work too. 201 00:10:34.440 --> 00:10:37.799 So my understanding is this, if someone well, it doesn't 202 00:10:37.840 --> 00:10:41.200 really matter if you are a current landlord or if 203 00:10:41.240 --> 00:10:44.759 you do own current property. Where your specialty comes in 204 00:10:45.440 --> 00:10:47.600 is you guys go around the country and I say, 205 00:10:47.639 --> 00:10:48.559 you guys, who is you? 206 00:10:48.639 --> 00:10:51.240 Guys? You and who research team? I just call them 207 00:10:51.240 --> 00:10:52.840 a research sewing is your people. 208 00:10:53.519 --> 00:10:57.120 Okay, they go around and they look for undervalued homes. 209 00:10:57.759 --> 00:10:59.559 Now do they look for under vent No? 210 00:11:00.440 --> 00:11:00.519 Me? 211 00:11:00.600 --> 00:11:01.720 No, okay, then what is it? 212 00:11:01.840 --> 00:11:06.000 No, we study the entire country. We have sixty we 213 00:11:06.039 --> 00:11:11.159 call them points of calculus where we study local economies 214 00:11:11.600 --> 00:11:14.720 of metro areas. They have to be larger than four 215 00:11:14.799 --> 00:11:17.360 hundred thousand. This is about two hundred and fifty. 216 00:11:17.480 --> 00:11:20.639 So you're not looking for a particular property. You're looking 217 00:11:20.720 --> 00:11:22.519 for an area. 218 00:11:22.000 --> 00:11:25.679 An economy to invest in the economy that's going to 219 00:11:25.759 --> 00:11:30.799 be strong for three years. Then we dive down in microscopic. 220 00:11:30.840 --> 00:11:32.799 If we can't give me a base point, you're looking 221 00:11:32.840 --> 00:11:35.039 at that like in other words, you're looking Okay, I'm 222 00:11:35.080 --> 00:11:39.200 just totally making stuff up here. For example, Brooklyn, New York. 223 00:11:39.240 --> 00:11:41.399 And the only reason I bring that up. At one 224 00:11:41.440 --> 00:11:44.840 point Amazon was going to move a huge facility in there. 225 00:11:45.000 --> 00:11:47.559 Of course, the Democrats screw that up for their own people, 226 00:11:47.759 --> 00:11:50.080 but the bottom line was it was going to have 227 00:11:50.200 --> 00:11:53.320 this huge change that could change the economy for a 228 00:11:53.360 --> 00:11:58.080 foreseeable future. Or SpaceX just left California went to Texas, 229 00:11:58.399 --> 00:12:01.519 that creates its own economy out there, you're looking for 230 00:12:01.559 --> 00:12:05.279 something like that. No, no, my god man, what are 231 00:12:05.320 --> 00:12:06.159 you looking for. 232 00:12:06.279 --> 00:12:09.360 That's too high a price and too high a risk. Okay, 233 00:12:09.440 --> 00:12:12.639 we're looking for what's the median price of a single 234 00:12:12.679 --> 00:12:15.519 family home in the United States that over half the 235 00:12:15.559 --> 00:12:19.320 people in our country can afford four hundred thousand or less. 236 00:12:19.440 --> 00:12:21.960 So you're not looking in Denver. You just acknowledge that. 237 00:12:22.080 --> 00:12:25.720 We're not looking in front Range. Colorado here or Colorado 238 00:12:25.759 --> 00:12:28.320 Springs was a hot spot at price itself out one 239 00:12:28.440 --> 00:12:30.919 was hit a hotspot. It was a hot spot from 240 00:12:31.200 --> 00:12:36.279 twenty eighteen until in our category. Yeah, our secret category 241 00:12:36.320 --> 00:12:39.480 when it kicked out was twenty twenty two. And why 242 00:12:39.519 --> 00:12:42.200 why was the prices went up too high? You could 243 00:12:42.200 --> 00:12:45.720 not get positive cash flowing in year one and it. 244 00:12:45.600 --> 00:12:48.080 Has flattened out. I've got a realtor friend up there, 245 00:12:48.120 --> 00:12:51.639 Stephanie Thomas. I mean the springs has flattened out. Yeah, 246 00:12:51.720 --> 00:12:54.279 so you're right. It was at a bottom and then 247 00:12:54.320 --> 00:12:57.039 it went up. It went way up. But when you're investing, 248 00:12:57.120 --> 00:13:01.279 what do you want a little return, a return or 249 00:13:01.320 --> 00:13:04.080 a high return. Well everybody wants a high rechiar have it. 250 00:13:04.080 --> 00:13:08.519 For everybody at all times. Because we're constantly researching, it 251 00:13:08.600 --> 00:13:09.000 ends up. 252 00:13:09.080 --> 00:13:11.960 Okay, So you find a place like this, I promise Mark, 253 00:13:12.000 --> 00:13:13.639 I'll get to your call in a second. We do 254 00:13:13.720 --> 00:13:15.840 have a couple of lines open three oh three seven, one, 255 00:13:15.919 --> 00:13:19.519 three eight, two five five. Any any questions to bury too, 256 00:13:19.679 --> 00:13:23.320 please feel free. So you go out, you find these hotspots. 257 00:13:23.360 --> 00:13:26.480 The economy, a good economy somewhere in the country could 258 00:13:26.519 --> 00:13:27.039 be anywhere. 259 00:13:27.759 --> 00:13:31.000 Yeah, anywhere that has the right price and the right condition. 260 00:13:30.720 --> 00:13:32.879 For four hundred thousand people, you said, yep. 261 00:13:33.159 --> 00:13:37.039 And a strong economy and a strong real A strong 262 00:13:37.080 --> 00:13:40.679 economy means people are moving their jobs. Yeah, okay, come 263 00:13:40.720 --> 00:13:44.559 to mind. And the appreciation is the highest in the 264 00:13:44.559 --> 00:13:47.360 country and the safest. 265 00:13:47.559 --> 00:13:50.759 So find you find this. So you find the area. 266 00:13:51.240 --> 00:13:54.440 The next thing I assume you're looking for is the property. 267 00:13:54.759 --> 00:13:58.360 I mean, we find the right people to help us locally, 268 00:13:58.840 --> 00:14:01.399 walk the streets, find the right neighbors. 269 00:14:01.399 --> 00:14:02.440 Who were the right people? 270 00:14:02.440 --> 00:14:02.600 Though? 271 00:14:02.600 --> 00:14:05.080 Who do you reach out to? Are they reeltors? For example? 272 00:14:05.320 --> 00:14:08.399 Buyer brokers? I started buyer broker in the whole country. 273 00:14:08.440 --> 00:14:11.039 I have two large buyer broker networks. We go in 274 00:14:11.080 --> 00:14:13.919 those networks and find the right ones that will find 275 00:14:13.919 --> 00:14:17.399 the right properties and work for the buyers. We send them. 276 00:14:17.480 --> 00:14:20.039 Okay, hold on a second, here, Mark, what is going 277 00:14:20.080 --> 00:14:21.039 on with your roof? 278 00:14:21.120 --> 00:14:21.320 Sir? 279 00:14:24.039 --> 00:14:27.559 Oh hello, sir uh am, I live on the radio. 280 00:14:27.679 --> 00:14:30.120 You are live on the air, Mark, Mark with a k. 281 00:14:30.399 --> 00:14:31.080 What's going on? 282 00:14:32.240 --> 00:14:34.960 Oh my gosh, I really didn't expect that. 283 00:14:35.080 --> 00:14:36.840 Well, you're definitely on the air. I mean, do you 284 00:14:36.879 --> 00:14:38.840 want me to put you on holder? Do you want help? 285 00:14:44.240 --> 00:14:48.759 I'm dealing with a roofing contractor and had a problem 286 00:14:48.799 --> 00:14:51.679 with my patio roof where Tara is dripping through it. 287 00:14:51.960 --> 00:14:56.799 Oh my god, they're going yeah, And I called them 288 00:14:57.120 --> 00:14:59.799 because I thought i'd call the contractor that did it 289 00:14:59.879 --> 00:15:06.159 the first time, and they. 290 00:15:06.159 --> 00:15:08.240 Came and Mark, when did they let me let me 291 00:15:08.320 --> 00:15:10.240 kind of help you through some of the basics. When 292 00:15:10.879 --> 00:15:12.879 did they do this? Project. 293 00:15:13.919 --> 00:15:14.440 Gosh, if I. 294 00:15:14.440 --> 00:15:15.840 Knew I was going to be on the radio, I 295 00:15:15.840 --> 00:15:16.879 would have taken some notes. 296 00:15:17.080 --> 00:15:19.360 Yeah. Don't worry about it, man, Honest to God, don't 297 00:15:19.399 --> 00:15:21.679 worry about it. When did this project go down? When 298 00:15:21.679 --> 00:15:22.559 did they do the roof? 299 00:15:23.960 --> 00:15:25.840 About a year and a half ago, okay. 300 00:15:25.559 --> 00:15:28.320 And then when did the problem first show itself? When 301 00:15:28.320 --> 00:15:31.399 did you start seeing things drip through or any issues 302 00:15:31.440 --> 00:15:31.720 at all. 303 00:15:32.639 --> 00:15:36.799 It would have been around May or June. 304 00:15:37.320 --> 00:15:40.039 So you're talking what five six months? Then you start 305 00:15:40.080 --> 00:15:40.840 seeing problems. 306 00:15:42.480 --> 00:15:47.120 Yeah, because over the winter the tar didn't drip, you 307 00:15:47.159 --> 00:15:49.200 know what I mean? Yeah, because it was cold. 308 00:15:49.279 --> 00:15:51.480 Yeah, and then as it got hot. It's almost like 309 00:15:51.559 --> 00:15:55.120 they they didn't use the proper material or the proper adhesion. 310 00:15:55.399 --> 00:15:57.320 I mean, if you had to guess what's going on, 311 00:15:57.639 --> 00:15:59.799 or if you know what's going on, what is going 312 00:15:59.799 --> 00:16:02.519 on with the roof, there. 313 00:16:02.399 --> 00:16:07.960 Should have been something under the actual roof what they 314 00:16:08.039 --> 00:16:10.279 put on. I'm sorry, I'm a little nervous. 315 00:16:10.320 --> 00:16:12.679 No, you're fine. So basically you're saying they didn't use 316 00:16:12.720 --> 00:16:15.679 an underlayment and then put the tar down so down 317 00:16:15.720 --> 00:16:17.440 when it heats up, it's dripping through. 318 00:16:19.000 --> 00:16:19.159 Yeah. 319 00:16:19.200 --> 00:16:21.240 And this is the second time they did it, and 320 00:16:21.320 --> 00:16:24.519 I called them after the first problem because they did 321 00:16:24.559 --> 00:16:26.639 my roof years ago, and I thought I'd call the 322 00:16:26.639 --> 00:16:28.039 people that did it and give. 323 00:16:27.919 --> 00:16:29.799 Them an up er. Hey, Mark, what kind of warranty 324 00:16:29.840 --> 00:16:31.759 when you had this work done? Did they give you 325 00:16:31.840 --> 00:16:34.159 like a five year parts and labor? Do you know? 326 00:16:35.000 --> 00:16:37.879 I think they told me two years? And then of 327 00:16:37.919 --> 00:16:42.720 course the manufacturer warranty. So they're pursuing a warranty through 328 00:16:42.759 --> 00:16:46.120 the manufacturer of the product that was used. 329 00:16:46.360 --> 00:16:48.200 Okay, but it sounds like but. 330 00:16:48.120 --> 00:16:50.639 It's just been a long it's been a long process. 331 00:16:50.720 --> 00:16:52.639 Yeah, I got you, But hold on, Mark, from what 332 00:16:52.720 --> 00:16:55.960 you described, it doesn't sound like a material problem. It 333 00:16:56.039 --> 00:17:01.279 seems more like an installation issue. Would you agree with that? 334 00:17:01.279 --> 00:17:02.360 That's what it seems like. 335 00:17:02.759 --> 00:17:05.039 Okay, So where are they at right now? They're trying 336 00:17:05.079 --> 00:17:10.119 what manufacturer is it? Is it Monarch? Who is it? 337 00:17:10.119 --> 00:17:15.880 It's polyglass, so and so they're working with this manufacturer 338 00:17:15.920 --> 00:17:19.000 to try to get reimbursement to redo the whole project. 339 00:17:19.079 --> 00:17:21.559 Right now, what are they if I talk to them? 340 00:17:21.599 --> 00:17:22.599 What are they trying to do? 341 00:17:23.960 --> 00:17:30.839 They did get reimbursement for the project, but when they 342 00:17:30.880 --> 00:17:34.119 went to redo it, the wood down under it was 343 00:17:34.200 --> 00:17:37.960 all the tar had soaked. True of all, the wood 344 00:17:38.000 --> 00:17:40.200 has to be replaced. So now we're waiting for the 345 00:17:40.240 --> 00:17:44.359 manufacturer to actually pay for the wood replacement. 346 00:17:44.559 --> 00:17:46.039 How much is this going to be through? 347 00:17:46.160 --> 00:17:46.960 That will be okay? 348 00:17:47.480 --> 00:17:50.200 You know, I didn't even look at the quote. I 349 00:17:50.200 --> 00:17:52.519 guess this quote was sent in because I didn't want 350 00:17:52.559 --> 00:17:54.720 to look at it because I felt like it shouldn't 351 00:17:54.720 --> 00:17:55.160 be on me. 352 00:17:55.359 --> 00:17:55.559 Yeah. 353 00:17:55.599 --> 00:17:57.640 I don't think it should be on you either. Hey, 354 00:17:57.680 --> 00:17:58.960 what's the name of the roofer? 355 00:18:01.559 --> 00:18:03.240 I'd rather not say it. That's okay? 356 00:18:03.559 --> 00:18:06.039 Well, I guess it's okay. I mean, if you really 357 00:18:06.079 --> 00:18:08.240 want us to dig in and try to get this done, 358 00:18:08.440 --> 00:18:11.680 I mean, what were you expecting when you called up? 359 00:18:14.279 --> 00:18:14.519 You know? 360 00:18:14.839 --> 00:18:17.519 I I don't know. I just I just thought, you 361 00:18:17.559 --> 00:18:19.319 know what I'm going to call, and I didn't realize 362 00:18:19.359 --> 00:18:22.039 if you're right on the radio, p Yeah, so apologize. 363 00:18:22.200 --> 00:18:24.279 Well, first of all, are you new to the show? 364 00:18:24.359 --> 00:18:25.839 I appreciate that if you are. 365 00:18:28.640 --> 00:18:32.680 Yes, Actually I might have heard you before once or twice. 366 00:18:32.759 --> 00:18:33.880 But yeah, so. 367 00:18:34.680 --> 00:18:36.839 You know, and I say this because I'm talking to 368 00:18:36.960 --> 00:18:39.359 of course more than you. How we help as we 369 00:18:39.480 --> 00:18:41.920 use the power of the media, How we would generally 370 00:18:42.279 --> 00:18:44.440 solve this, Mark, and I want you to understand this, 371 00:18:44.480 --> 00:18:47.160 and I want everybody listening to understand it. What we 372 00:18:47.200 --> 00:18:49.920 would typically do is I would say, hey, Kelly, I 373 00:18:49.960 --> 00:18:53.200 want you to reach out to ABC Roofer or whomever 374 00:18:53.279 --> 00:18:55.720 it is. She would reach out and say, hey, we 375 00:18:55.799 --> 00:18:58.599 have someone on that's having an issue with you. You know, 376 00:18:58.680 --> 00:19:01.079 we're nice. When we call up, we're gonna say, hey, 377 00:19:01.400 --> 00:19:03.759 we have a problem going on here. We would like 378 00:19:03.799 --> 00:19:06.680 your side of the story, and we'd like to figure out, 379 00:19:06.799 --> 00:19:08.799 you know, are you guys going to do the right thing? 380 00:19:09.119 --> 00:19:12.839 What's the time frame in this example with working with 381 00:19:12.920 --> 00:19:15.640 the manufacturer to try to get it done. We're gonna 382 00:19:15.640 --> 00:19:18.240 try to help in every way we can. A lot 383 00:19:18.279 --> 00:19:20.920 of people that listen to the show think, oh my goodness, 384 00:19:20.960 --> 00:19:22.920 I don't want them to call up that roofer because 385 00:19:23.000 --> 00:19:25.799 Mark or Tom is gonna go, ah, you stupid scumbag. 386 00:19:25.839 --> 00:19:28.039 I can't believe you rip Mark off, blah blah blah. 387 00:19:28.160 --> 00:19:30.359 That's not what we do unless we have to do that. 388 00:19:30.680 --> 00:19:33.599 If we get to that point, we'll definitely do that 389 00:19:33.680 --> 00:19:36.119 if they're not gonna do anything. But that's how we 390 00:19:36.200 --> 00:19:38.680 literally use the power of the media to try to 391 00:19:38.720 --> 00:19:39.079 help you. 392 00:19:39.160 --> 00:19:39.359 Out. 393 00:19:39.680 --> 00:19:42.519 So I am happy to assign a deputy to it, 394 00:19:42.839 --> 00:19:44.759 but I got to know who the hell they're gonna 395 00:19:44.799 --> 00:19:47.480 call and try to figure out what's gonna happen. The 396 00:19:47.599 --> 00:19:49.960 other thing I would like to do, I'm gonna put 397 00:19:49.960 --> 00:19:51.759 you on hold, Mark. I want you to stay there. 398 00:19:51.920 --> 00:19:55.359 This has nothing. This has everything to do with your problem. 399 00:19:55.400 --> 00:19:58.480 But a different example of how we help Kelly. Let's 400 00:19:58.480 --> 00:20:02.960 try to get Jay brettz on. Oh he's on. Geez Jay, Jay, 401 00:20:03.000 --> 00:20:05.039 what do you do? Just sit around listening to me 402 00:20:05.119 --> 00:20:05.559 all day? 403 00:20:07.480 --> 00:20:10.039 I'm one of those loyal listener guys that likes to 404 00:20:10.079 --> 00:20:11.920 listen to you. To catred of. 405 00:20:11.960 --> 00:20:14.000 You, Well, I love it. I mean, my god, I 406 00:20:14.119 --> 00:20:17.799 was just telling Kelly to call you. So you heard 407 00:20:17.839 --> 00:20:20.759 the story. And I've still got Mark up if you 408 00:20:20.759 --> 00:20:23.920 have any questions for him. But just a real quick recap. 409 00:20:24.319 --> 00:20:28.000 The bottom line is this. They installed it. Apparently they 410 00:20:28.000 --> 00:20:30.799 didn't put any underlayment, but then they put the tar. 411 00:20:31.200 --> 00:20:34.799 Then as it heated up, the tar actually saturated the 412 00:20:34.799 --> 00:20:37.200 wood in the wood needs to be replaced. I mean, 413 00:20:37.319 --> 00:20:38.839 does that all make sense? 414 00:20:38.920 --> 00:20:39.160 Jay? 415 00:20:41.039 --> 00:20:44.440 Let me clarify because I know exactly what we're talking about. Here, 416 00:20:44.519 --> 00:20:49.000 go ahead, It's a back patio, and the polyglass is 417 00:20:49.000 --> 00:20:52.960 a low slope material, almost like a flat roofing material, 418 00:20:53.519 --> 00:20:57.799 so it's low slope. And what's happening. It sounds like 419 00:20:58.400 --> 00:21:01.640 the product might be melting, so or maybe it's a 420 00:21:01.680 --> 00:21:04.079 two part system if it's done. 421 00:21:04.000 --> 00:21:07.920 Correctly, He said, doubt Jay, Jay, real quick. What Mark 422 00:21:08.000 --> 00:21:11.119 said is during the winter there was never any problems, 423 00:21:11.119 --> 00:21:14.759 but then come summertime and all of a sudden, it 424 00:21:14.839 --> 00:21:16.960 started dripping through. Is that correct, Mark? 425 00:21:18.759 --> 00:21:18.960 Right? 426 00:21:19.680 --> 00:21:23.240 We keep going, Jay, that makes sense. 427 00:21:23.519 --> 00:21:24.240 And to put this. 428 00:21:24.160 --> 00:21:27.680 Polyglass system down, you're supposed to put a base layer 429 00:21:27.720 --> 00:21:30.440 down first, and then you put down the second layer, 430 00:21:30.640 --> 00:21:33.279 and it has the granules attached to it. There's the 431 00:21:33.359 --> 00:21:37.319 possibility that maybe this stuff started to melt, maybe it 432 00:21:37.359 --> 00:21:41.079 got too hot. My guess it's probably a western exposure 433 00:21:41.160 --> 00:21:43.759 or something like that. So during the winter time he 434 00:21:43.799 --> 00:21:46.960 didn't see any dripping, but then during the summer when 435 00:21:47.000 --> 00:21:49.920 it got really hot, it started to melt on him. 436 00:21:50.000 --> 00:21:53.839 And so what happens is manufacturers will manifact, will warranty 437 00:21:53.920 --> 00:21:57.359 their product and they'll say, Okay, if it's defective, we'll 438 00:21:57.400 --> 00:21:59.839 replace it. Well, if they stay Mark, is it not 439 00:21:59.880 --> 00:22:05.240 responsible for consequential damages for rating that would, in their mind, 440 00:22:05.279 --> 00:22:06.359 would be a consequence. 441 00:22:06.359 --> 00:22:08.200 All right, hold on, hold on, Jay, I got to 442 00:22:08.240 --> 00:22:10.440 take this break, but I got to dig a little 443 00:22:10.519 --> 00:22:14.079 more into that. I understand what you're saying. But this, 444 00:22:14.079 --> 00:22:17.480 this contractor that actually did the work is saying, hey, 445 00:22:17.480 --> 00:22:21.039 we're trying to do it the manufacturer. The manufacturer is 446 00:22:21.039 --> 00:22:24.039 not going to do anything at all. Uh, you know, 447 00:22:24.160 --> 00:22:26.400 we've got to go after the roof for themselves. But 448 00:22:26.440 --> 00:22:29.319 I want to know how to Excel Roofing would handle this. 449 00:22:29.599 --> 00:22:31.920 And by the way, Kenny's got an issue with uh 450 00:22:32.880 --> 00:22:35.759 chomp pond day. Jeez, I'm getting sick of calls on shomps. 451 00:22:35.799 --> 00:22:37.599 You want to take you want to take one four? 452 00:22:38.039 --> 00:22:39.599 It's the roofing company. 453 00:22:39.400 --> 00:22:42.519 For who for for Mark? Yeah, well okay, that's fine. 454 00:22:42.599 --> 00:22:45.200 I got to take this break though, So everybody hold tight. 455 00:22:45.400 --> 00:22:49.759 We have Pyramid Roofing on that is the project manager 456 00:22:50.279 --> 00:22:52.680 that Mark is dealing with. I'll tell you, this show 457 00:22:52.759 --> 00:22:55.519 is everywhere. You never know who's going to be calling up. Everybody, 458 00:22:55.599 --> 00:22:57.680 hang tight. We got a big update and we got 459 00:22:57.680 --> 00:22:59.599 more information right after this. 460 00:23:05.880 --> 00:23:09.119 Go with a sure thing Denver's Best roofer Excel Roofing 461 00:23:09.240 --> 00:23:11.880 Dot com. You don't pay a cent until you're content. 462 00:23:15.240 --> 00:23:18.440 Time for an insurance check up free, no obligation. In comparison, 463 00:23:18.559 --> 00:23:22.160 call Compass Insurance. Pay too much your coverage at dozens 464 00:23:22.160 --> 00:23:24.880 of insurance companies find out now three O three seven 465 00:23:24.880 --> 00:23:25.480 to seven to one. 466 00:23:25.559 --> 00:23:25.839 Help. 467 00:23:26.000 --> 00:23:28.640 You'll think you're his only customer when you choose Frank 468 00:23:28.720 --> 00:23:31.160 durand the real estate man dot com to list your 469 00:23:31.200 --> 00:23:34.359 home with Remax Alliance three oh three nine two zero 470 00:23:34.440 --> 00:23:36.680 sixteen twenty two. 471 00:23:38.799 --> 00:23:40.720 All right, folks, three O three seven one three A 472 00:23:40.839 --> 00:23:44.279 two five five quick recap. So Mark called up said, Hey, 473 00:23:44.279 --> 00:23:47.519 I've got a problem with roofer, possibly a manufacturer of 474 00:23:47.559 --> 00:23:50.920 a product. And then, uh, the bottom line is when 475 00:23:50.920 --> 00:23:54.160 he gets hot, this stuff heats up. This tar like 476 00:23:54.240 --> 00:23:58.359 substance has dripped into the wood of the structure and 477 00:23:58.440 --> 00:24:01.039 the wood is now ruined. I think everybody can agree 478 00:24:01.039 --> 00:24:04.079 on that. And the roofer is trying to get the 479 00:24:04.119 --> 00:24:08.200 manufacturer I assumed to actually pay for the issue. But 480 00:24:08.279 --> 00:24:10.640 we're gonna find out, Doc. If you don't turn that down, 481 00:24:11.200 --> 00:24:15.599 I'm gonna go bananas, thank you, sir. Okay, Now, while 482 00:24:15.599 --> 00:24:19.440 we were talking about that, guess what happened? This This 483 00:24:19.559 --> 00:24:22.880 show is so vast. It's actually kind of crazy. But Anthony, 484 00:24:23.359 --> 00:24:26.599 he's a project manager with Pyramid Roofing. I guess, Anthony, 485 00:24:26.640 --> 00:24:29.079 I got to ask you this first, did you recognize 486 00:24:29.119 --> 00:24:32.200 Mark's voice or the problem? How did you possibly know 487 00:24:32.880 --> 00:24:35.440 that this was about you guys at Pyramid? 488 00:24:37.519 --> 00:24:41.599 You know, I heard Mark and then I'm like manufacturer hard. 489 00:24:41.480 --> 00:24:43.319 Dripping, than I knew it immediately. 490 00:24:43.359 --> 00:24:45.359 I'm like it had it had to be Then I. 491 00:24:45.319 --> 00:24:46.240 Recognize this voice. 492 00:24:46.240 --> 00:24:48.599 Well, very cool. First of all, I appreciate you calling in. 493 00:24:49.359 --> 00:24:53.400 Talk about proactive. You know, we would generally have reached 494 00:24:53.440 --> 00:24:55.319 out to you at this point, but he didn't even 495 00:24:55.400 --> 00:24:58.000 want to give your name. But man, I can just 496 00:24:58.079 --> 00:25:01.359 tell by your proactive is that you're a good company. 497 00:25:01.359 --> 00:25:02.680 What's going on in this thing? 498 00:25:04.359 --> 00:25:06.240 Hey, you know we've been around a while. I try 499 00:25:06.400 --> 00:25:10.799 really hard too. Yeah. I went, uh the person the 500 00:25:10.799 --> 00:25:13.559 project manage that I did it before me, he had 501 00:25:13.640 --> 00:25:16.319 passed away back in fourteen. Some aren't call our company 502 00:25:16.799 --> 00:25:18.759 and talked about this dripping. So I went out and 503 00:25:18.799 --> 00:25:21.279 took it over after it was already done for a 504 00:25:21.319 --> 00:25:23.359 quite a few years. And I looked at it and 505 00:25:23.480 --> 00:25:25.839 I saw the dripping, and then I saw this roof 506 00:25:25.839 --> 00:25:27.880 and I said, you have pail damage. We should get 507 00:25:27.920 --> 00:25:30.480 the terns out here. Oh, not thinking it was going 508 00:25:30.559 --> 00:25:32.559 to drip again. I didn't think it was going to 509 00:25:32.680 --> 00:25:34.920 drip again. So we did the whole roof and the 510 00:25:34.960 --> 00:25:37.839 flat roof. I'm like, well, we tore it all off. 511 00:25:37.880 --> 00:25:41.160 I'm hoping, all right, well, hopefully this product here uh 512 00:25:41.359 --> 00:25:42.440 is going to take care of it. 513 00:25:42.720 --> 00:25:44.079 And uh, it didn't. 514 00:25:44.119 --> 00:25:47.000 It kept dripping. I'm like, oh my gosh, this is 515 00:25:47.000 --> 00:25:47.880 happening again. 516 00:25:48.680 --> 00:25:52.799 So I do think, Anthony, when did you you guys 517 00:25:52.839 --> 00:25:55.240 did that basically the end of last year when you 518 00:25:55.279 --> 00:25:57.400 redid the entire roof and everything. 519 00:25:59.319 --> 00:26:02.559 Yeah, yeah, what was that last year or the year before? Gosh, 520 00:26:02.599 --> 00:26:03.319 I'd have to look at it. 521 00:26:03.359 --> 00:26:06.599 But but you said, but you said something else. Hold on, 522 00:26:06.680 --> 00:26:08.880 you said something else. I wanted to ask you about 523 00:26:09.200 --> 00:26:13.240 you said in fourteen. Are you saying in twenty fourteen 524 00:26:13.400 --> 00:26:16.440 you guys did a roof back then as well? 525 00:26:18.119 --> 00:26:21.960 It was before twenty fourteen over that range. Yeah, the 526 00:26:22.039 --> 00:26:24.400 other project manager had did it the first. 527 00:26:24.119 --> 00:26:26.680 Time I got you, so he called the same company, 528 00:26:26.759 --> 00:26:29.279 come look at it, you guys, come out there. You 529 00:26:29.359 --> 00:26:34.680 see the problem. So where do we stand the manufacturer? 530 00:26:34.720 --> 00:26:37.160 I was hoping that we could just tear it off 531 00:26:37.200 --> 00:26:39.400 and put plywood down on top of this tongue and 532 00:26:39.400 --> 00:26:40.480 groove in Keith. 533 00:26:40.519 --> 00:26:41.160 It did it again. 534 00:26:41.160 --> 00:26:42.680 I wish I would have done that the first time. 535 00:26:42.680 --> 00:26:45.440 I didn't realize really what I was dealing with. Fully, 536 00:26:45.599 --> 00:26:47.839 if I would have put plywood down, we probably won't 537 00:26:47.839 --> 00:26:50.920 be talking right now. But I did the proper layers. 538 00:26:51.000 --> 00:26:53.799 I did the base layer and everything under the mod 539 00:26:54.160 --> 00:26:54.839 mop I'd. 540 00:26:54.599 --> 00:26:55.319 Bit them in roof. 541 00:26:55.359 --> 00:26:58.160 I did the proper layers and it was leaking again. 542 00:26:58.359 --> 00:27:00.920 So I'm like, all right, manufactur, Sure, here's the deal. 543 00:27:01.240 --> 00:27:04.319 They said, take a sample. I had the rep out 544 00:27:04.359 --> 00:27:07.640 there and everything, and he looked at it and we 545 00:27:07.680 --> 00:27:10.160 had to take a got a big, poor sample out 546 00:27:10.440 --> 00:27:12.079 to send to them. They wanted to make sure we 547 00:27:12.119 --> 00:27:15.640 did it right, and they said, yep, the installation's correct. 548 00:27:15.680 --> 00:27:19.640 We've got faulty asphalt. I'm like, okay, well, let's fix it. 549 00:27:19.680 --> 00:27:22.200 Then we went out to replace it all, and we 550 00:27:22.279 --> 00:27:23.880 were gonna put plywood. 551 00:27:23.400 --> 00:27:24.359 Down this time too. 552 00:27:24.880 --> 00:27:26.039 We went out to replace it all. 553 00:27:26.200 --> 00:27:28.599 All this tar is just soaked in this wood. 554 00:27:28.759 --> 00:27:29.319 Yeah, I got it. 555 00:27:29.359 --> 00:27:29.880 I'm thinking. 556 00:27:30.000 --> 00:27:32.400 We're both thinking, me and Mark, well, we got to 557 00:27:32.440 --> 00:27:32.559 do this. 558 00:27:32.680 --> 00:27:33.079 We got to. 559 00:27:33.000 --> 00:27:35.200 Replace this wood. So then I took pictures of it 560 00:27:35.759 --> 00:27:38.200 and I sent it into the manufacturer, hoping they will 561 00:27:38.200 --> 00:27:40.720 pay for this tongue gru would if they say no, 562 00:27:41.440 --> 00:27:44.640 which Mark has already talked to the owner of our company. 563 00:27:45.000 --> 00:27:46.559 We said, we're going to take care of that. 564 00:27:46.640 --> 00:27:48.079 We're gonna we're gonna replace that. 565 00:27:48.200 --> 00:27:52.799 So regardless, wait a minute, Anthony, you just said something remarkable. 566 00:27:53.119 --> 00:27:56.119 So even if the manufacturer doesn't step up and pay 567 00:27:56.160 --> 00:27:58.640 for it, you guys appear in mid roofing, are going 568 00:27:58.720 --> 00:28:01.400 to cover the cost of repairing it correctly, You're going 569 00:28:01.480 --> 00:28:03.319 to replace everything that was ruined. 570 00:28:04.319 --> 00:28:04.880 Yes, we are. 571 00:28:05.319 --> 00:28:05.599 That's it. 572 00:28:05.720 --> 00:28:09.599 That's by Anthony. Anthony. You don't have to say much 573 00:28:09.640 --> 00:28:12.119 more than that. Hold on, Mark, did you hear that? 574 00:28:12.119 --> 00:28:13.079 That's great news? 575 00:28:15.160 --> 00:28:17.039 That is great. That is great news. 576 00:28:17.279 --> 00:28:18.720 These are stand up guys. 577 00:28:18.799 --> 00:28:19.039 Man. 578 00:28:19.599 --> 00:28:23.200 I can't imagine a million years Anthony would call up 579 00:28:23.240 --> 00:28:26.160 out of the blue and blow smoke up my ass 580 00:28:26.240 --> 00:28:29.200 about this, knowing that I would blow them up if 581 00:28:29.240 --> 00:28:32.200 it doesn't come true. So I'm telling you this is good. 582 00:28:32.240 --> 00:28:33.440 This is a good company. 583 00:28:34.039 --> 00:28:36.319 Yep, this is this is good. 584 00:28:36.519 --> 00:28:37.079 I'm glad. 585 00:28:37.119 --> 00:28:42.920 I Hold on, Anthony, go ahead, you just said problem. 586 00:28:42.960 --> 00:28:43.720 I don't like that. 587 00:28:46.160 --> 00:28:49.160 I waited too long to send that estimate, and it 588 00:28:49.200 --> 00:28:50.119 was too much time. 589 00:28:51.200 --> 00:28:53.119 It doesn't matter. You're going to get this guy. You're 590 00:28:53.160 --> 00:28:56.039 going to get Mark Candell. You're gonna get Mark Handle. 591 00:28:56.119 --> 00:28:59.839 Yes we are Mark Mark. I want you to hold 592 00:28:59.880 --> 00:29:03.079 on a second, Anthony, Pyramid Roofing. You guys are in 593 00:29:03.160 --> 00:29:08.319 Colorado Springs right. I want you, Kelly, give him my 594 00:29:08.880 --> 00:29:12.640 give him my email. I want you to email me 595 00:29:12.680 --> 00:29:15.720 Anthony about getting on our referral list down there. I 596 00:29:15.960 --> 00:29:19.079 like companies. This is the most proactive thing I've seen. 597 00:29:19.279 --> 00:29:22.400 We've got great companies like Excel Roofing on our referral 598 00:29:22.480 --> 00:29:25.759 list down there and other ones. And I'm just telling you, man, 599 00:29:25.880 --> 00:29:29.359 I think you guys, that's that's good man, that's really good. 600 00:29:29.559 --> 00:29:34.839 And I appreciate that. Yeah, no, I can't ask anything more. 601 00:29:34.880 --> 00:29:37.680 I appreciate that. Hey, Jay Brats, you called in. What 602 00:29:37.720 --> 00:29:40.400 do you think of that? Man? You're in the roofing business. 603 00:29:40.440 --> 00:29:43.519 You've done my roof You heard Marks call you called in? 604 00:29:43.839 --> 00:29:47.880 You just here the project manager Anthony for Pyramid. What 605 00:29:47.880 --> 00:29:48.759 do you think of all that? 606 00:29:48.920 --> 00:29:49.160 Man? 607 00:29:50.519 --> 00:29:53.519 I think Anthony and and Pyramid are a great company. 608 00:29:53.519 --> 00:29:55.720 And that's exactly the way Excel would have handled it. 609 00:29:55.839 --> 00:29:56.039 Yep. 610 00:29:56.240 --> 00:29:59.759 And Mark is lucky that he chose a good company. 611 00:29:59.839 --> 00:30:03.799 Like it's unbelievable, and I appreciate you coming on Jay Brett's. 612 00:30:03.880 --> 00:30:06.559 In fact, if we don't have another roofing problem in 613 00:30:06.599 --> 00:30:09.559 the next three hours, I would be amazed. But Jay 614 00:30:09.599 --> 00:30:13.160 Bretts Excel Roofing. And if you need a roof done Denver, Metro, 615 00:30:13.839 --> 00:30:18.000 Colorado Springs, everywhere, Excel roofing. They've done mine, help proof 616 00:30:18.039 --> 00:30:21.200 roof numerous times on my house. Not the helproof one 617 00:30:21.240 --> 00:30:23.559 that's the last roof they put on there, but roofs 618 00:30:23.599 --> 00:30:26.759 before they've done a lot of times. Three oh three, seven, six, 619 00:30:26.920 --> 00:30:29.920 one sixty four hundred and Mark, do you like how 620 00:30:29.920 --> 00:30:32.759 the show works? First time you called, you said you've 621 00:30:32.799 --> 00:30:35.319 listened a few times. Do you like the result you 622 00:30:35.480 --> 00:30:35.839 just got? 623 00:30:35.880 --> 00:30:40.440 Sir, I think that was fantastic. Thank you so much. 624 00:30:40.759 --> 00:30:43.279 You're welcome, Mark, and listen to you think so quickly 625 00:30:43.400 --> 00:30:45.960 you have our number. I can't imagine in a million 626 00:30:46.039 --> 00:30:49.319 years Anthony's not going to follow up his promise. Give 627 00:30:49.400 --> 00:30:51.160 them a little time to try to get it paid for, 628 00:30:51.279 --> 00:30:53.279 and I'm sure they're going to dig in and get 629 00:30:53.319 --> 00:30:56.359 it done. I appreciate the call mark. We've got an 630 00:30:56.400 --> 00:30:59.680 issue with champon day coming up. We've got one line 631 00:30:59.720 --> 00:31:02.920 open three oh three seven one three eight two five five. 632 00:31:03.000 --> 00:31:05.960 You've been ripped off. You need help, you want results. 633 00:31:06.319 --> 00:31:07.720 This is a show for you. 634 00:31:12.200 --> 00:31:15.440 Go with a sure thing Denver's best roofer Excel Roofing 635 00:31:15.559 --> 00:31:16.160 dot com. 636 00:31:16.200 --> 00:31:23.640 You don't pay a cent until you're contenth. 637 00:31:21.559 --> 00:31:24.759 Time for an insurance check up free, no obligation. In comparison, 638 00:31:24.880 --> 00:31:28.440 call Compass Insurance. Pay too much your coverage at dozens 639 00:31:28.480 --> 00:31:31.200 of insurance companies. Find out now three oh three, seven 640 00:31:31.200 --> 00:31:33.559 to seven to one help. You'll think you're his only 641 00:31:33.640 --> 00:31:36.119 customer when you choose Frank durand the real estate Man 642 00:31:36.160 --> 00:31:39.559 dot com to list your home with Remax Alliance three 643 00:31:39.640 --> 00:31:42.920 oh three nine two zero sixteen twenty two. 644 00:31:46.799 --> 00:31:49.039 All right, folks, two lines open three oh three seven 645 00:31:49.119 --> 00:31:50.960 one three eight two five five. I love the way 646 00:31:51.000 --> 00:31:51.880 that unfolded. 647 00:31:52.359 --> 00:31:52.480 Uh. 648 00:31:52.559 --> 00:31:54.720 That'll tell you how good this show is. And you 649 00:31:54.759 --> 00:31:59.079 know once again. Props to Pyramid roof in Colorado Spring 650 00:31:59.119 --> 00:32:01.480 say step right up. We didn't even have to call. 651 00:32:01.599 --> 00:32:04.160 The caller didn't even give us their phone number. But 652 00:32:04.240 --> 00:32:07.559 you want results. Three zero three, Martino, you call right now, 653 00:32:07.880 --> 00:32:10.720 got two lines open. Maybe you've tried a couple times 654 00:32:10.759 --> 00:32:13.279 to deal with a contractor or a landlord, or a 655 00:32:13.319 --> 00:32:16.000 dentist or a doctor or somebody, and you can't get 656 00:32:16.039 --> 00:32:18.279 them to do the right thing. Give me a shot 657 00:32:18.319 --> 00:32:20.720 at it. Do it right now, Give me a shot, Kenny. 658 00:32:21.000 --> 00:32:24.279 What is going on my friend with champ Honde. 659 00:32:26.599 --> 00:32:30.599 Yeah, so I have a twenty twelve Hundai Sonata Hybrid 660 00:32:31.279 --> 00:32:34.799 and I brought it in because the EV battery is 661 00:32:34.920 --> 00:32:38.400 not charging and it has a lifetime warranty on that 662 00:32:38.480 --> 00:32:42.960 EV battery, and champ Hundai seems to want to find 663 00:32:43.079 --> 00:32:49.000 everything except the EV battery to work on and they 664 00:32:49.039 --> 00:32:51.079 won't address the EV battery. 665 00:32:52.039 --> 00:32:54.240 What are they saying is well, hold on, I need 666 00:32:54.279 --> 00:32:57.279 a little more information than that. So when you brought 667 00:32:57.279 --> 00:32:59.480 it in? Are you bringing it in because it's only 668 00:32:59.480 --> 00:33:02.559 going on hundred miles? Why did you actually bring it in? 669 00:33:03.519 --> 00:33:07.599 Exactly? So, the range on the on the battery, the 670 00:33:07.680 --> 00:33:12.240 EED battery itself was going down to under ten miles 671 00:33:12.920 --> 00:33:15.039 of range, so I, oh. 672 00:33:14.880 --> 00:33:19.359 My god, wait a minute, wait a minute, under ten miles. Yeah, 673 00:33:19.400 --> 00:33:22.960 holy crap. That sucks. So you brought it in. I mean, 674 00:33:23.000 --> 00:33:26.039 this is easy to duplicate. They have it there, they 675 00:33:26.160 --> 00:33:29.559 drive it, you know, five minutes and basically the battery's dead. 676 00:33:30.359 --> 00:33:31.160 Yep, exactly. 677 00:33:31.200 --> 00:33:33.880 Okay, So what is the first thing they said other 678 00:33:33.960 --> 00:33:34.720 than the battery? 679 00:33:35.839 --> 00:33:37.839 Well, the first thing that they said other than the 680 00:33:37.880 --> 00:33:43.119 battery is that I had a broken wiring connector okay, okay. 681 00:33:42.920 --> 00:33:45.440 Well what's odd about that is why would it charge? 682 00:33:45.559 --> 00:33:48.480 Would it charge to one hundred percent and then just 683 00:33:48.559 --> 00:33:49.920 drain that fast? 684 00:33:51.000 --> 00:33:54.720 It would charge, but then it would rain almost immediately. 685 00:33:54.799 --> 00:33:57.559 That's crazy. So if there was a bad wire, what 686 00:33:57.680 --> 00:33:59.440 was that? What did that have to do with to 687 00:33:59.599 --> 00:34:02.400 charging system? Why would it charge and why would it 688 00:34:02.440 --> 00:34:05.000 go down that quick? And then if it was the wire, 689 00:34:05.079 --> 00:34:07.599 did you authorize them to fix the wire? And I 690 00:34:07.680 --> 00:34:09.079 assume that didn't fix the. 691 00:34:09.079 --> 00:34:13.599 Problem exactly, So I did authorize them to fix the wire? 692 00:34:13.719 --> 00:34:15.679 Did they charge you for that? Did they charge you 693 00:34:15.719 --> 00:34:16.599 to fix that wire? 694 00:34:17.199 --> 00:34:18.119 They did? 695 00:34:18.360 --> 00:34:19.880 And it does the same thing. 696 00:34:20.480 --> 00:34:22.480 And it does the same thing, bastard. 697 00:34:22.559 --> 00:34:25.159 So then what was the next thing they went after? 698 00:34:26.320 --> 00:34:31.519 So the next thing they went after is that they 699 00:34:31.320 --> 00:34:35.960 they said that the beltons were slipping. 700 00:34:36.039 --> 00:34:38.599 All right, Kenny, hold on, I want to know this though. 701 00:34:38.760 --> 00:34:40.840 I'm going to come back to you first after the break. 702 00:34:40.880 --> 00:34:43.880 But did they fix something else and it still didn't 703 00:34:43.920 --> 00:34:44.840 fix the problem? 704 00:34:45.719 --> 00:34:46.119 Correct? 705 00:34:46.199 --> 00:34:49.199 You know what? In my opinion shop has gone to hell. 706 00:34:49.280 --> 00:34:52.119 We've had more complaints on them in one year than 707 00:34:52.159 --> 00:34:56.119 we did for fifteen years. How is that possible? Everybody 708 00:34:56.159 --> 00:34:59.559 hanged tight, including you, Bob one line open three h 709 00:34:59.719 --> 00:35:01.480 three Martino. 710 00:35:03.920 --> 00:35:07.199 Go with a sure thing Denver's best roofer Excel Roofing 711 00:35:07.280 --> 00:35:07.880 dot com. 712 00:35:07.920 --> 00:35:09.920 You don't pay a cent until you're content. 713 00:35:13.320 --> 00:35:16.519 Time for an insurance check up free, no obligation comparison 714 00:35:16.639 --> 00:35:20.199 call Compass Insurance paying too much your coverage at dozens 715 00:35:20.199 --> 00:35:22.960 of insurance companies find out now three oh three seven 716 00:35:22.920 --> 00:35:25.280 to seven to one help. You'll think you're his only 717 00:35:25.400 --> 00:35:27.880 customer when you choose Frank durand the real estate Man 718 00:35:27.920 --> 00:35:31.360 dot com to list your home with Remax Alliance three 719 00:35:31.360 --> 00:35:33.679 oh three nine two zero sixteen twenty two. 720 00:35:39.079 --> 00:35:44.559 Ript news. You needed that so you don't have to 721 00:35:47.039 --> 00:35:49.000 run in as fast as we can. 722 00:35:49.880 --> 00:35:51.599 Shooter's gonna help. 723 00:35:51.880 --> 00:36:00.239 Come man, this is the Troubleshooter Show. No Tom Martino, Welcome, Welcome. 724 00:36:00.159 --> 00:36:01.920 The only show of this kind. We're here to solve problems, 725 00:36:01.960 --> 00:36:04.679 answer questions. We're here to recoup money, We're here to 726 00:36:04.719 --> 00:36:07.280 go after the bad guys. We're here to expose the 727 00:36:07.480 --> 00:36:11.480 scumbags out there that make your life miserable. That is 728 00:36:11.599 --> 00:36:14.519 my job, man. I actually have a great job. I 729 00:36:14.559 --> 00:36:16.880 get to tell people who the bad people are, and 730 00:36:16.920 --> 00:36:19.519 I also get to direct people to the good people 731 00:36:19.559 --> 00:36:21.800 to referral this dot com. I get the boat, I 732 00:36:21.840 --> 00:36:25.519 get the best different things to do. I love exposing 733 00:36:25.559 --> 00:36:27.880 bad guys one hundred percent. By the way, in studio 734 00:36:27.960 --> 00:36:29.800 with me, we got a full house. Of course, we 735 00:36:29.880 --> 00:36:32.679 got Kelly answering the phone calls, Shannon running the board, 736 00:36:33.039 --> 00:36:37.480 Deputy doc in studio causing trouble as usual. Dmitri just 737 00:36:37.559 --> 00:36:41.880 walked in, Deputy d Deputy bows over there cause and trouble. 738 00:36:42.199 --> 00:36:46.320 And then of course our guest Barry and any questions 739 00:36:46.400 --> 00:36:49.880 you have to Barry Miller about Vestera, turnkey and investing 740 00:36:50.159 --> 00:36:52.159 we're going to talk about throughout the show. I kind 741 00:36:52.159 --> 00:36:55.159 of weave that topic in as we always do with guests. 742 00:36:55.239 --> 00:36:58.159 By the way, I do want to tell you Genesis 743 00:36:58.199 --> 00:37:02.119 Total Exteriors, Mark Scham has done a bang up job 744 00:37:02.159 --> 00:37:05.280 at our house. He's done multiple things at our house. Recently, 745 00:37:05.280 --> 00:37:07.840 he's helped me with some flooring issues when I had 746 00:37:07.840 --> 00:37:11.440 a hail claim. That's going back aways. This guy does 747 00:37:11.559 --> 00:37:14.360 the best work. If you need new stucco, if you 748 00:37:14.480 --> 00:37:18.599 want new rails for your staircase, that beautiful iron rails 749 00:37:18.639 --> 00:37:21.599 instead of those old wood ones, those guys can do that. 750 00:37:21.679 --> 00:37:24.400 They can paint your house, they can do new siding 751 00:37:24.440 --> 00:37:27.039 on your house. They could do doors, windows. They've been 752 00:37:27.159 --> 00:37:33.360 around forever. Mark his gold the company's gold genesis, Tootalexteriors 753 00:37:33.840 --> 00:37:37.400 dot Com. Now I want to operate to the phones 754 00:37:37.760 --> 00:37:40.840 we left off with Kenny, and this one bothers me. 755 00:37:41.000 --> 00:37:44.199 I say this, and I don't say it with a smile. 756 00:37:44.639 --> 00:37:49.760 I say it because it's unbelievable. Shop HONDI basically got 757 00:37:49.800 --> 00:37:53.400 this car in. Kenny was getting ten miles on his hybrid. 758 00:37:53.480 --> 00:37:56.920 The battery would only go ten miles. That's a problem 759 00:37:57.000 --> 00:38:00.000 with the battery, no matter what. So he drops it off. 760 00:38:00.079 --> 00:38:03.360 They say, nope, nope, nope, nope, nope, it's not the battery. 761 00:38:03.639 --> 00:38:06.639 What it is is a wiring issue. So they sold 762 00:38:06.679 --> 00:38:09.679 them a wiring issue repair. By the way, Kenny, how 763 00:38:09.760 --> 00:38:13.199 much was that first repair you authorized with the wiring 764 00:38:13.280 --> 00:38:15.559 harness or whatever that was. 765 00:38:16.519 --> 00:38:19.000 The wiring harness and labor was around. 766 00:38:18.719 --> 00:38:21.599 Nine fifty oh nice. So basically a thousand bucks and 767 00:38:21.679 --> 00:38:24.480 that didn't do anything. Is that correct in your opinion? 768 00:38:25.440 --> 00:38:26.800 That's correct, it didn't do anything. 769 00:38:26.840 --> 00:38:28.519 Now, I just want to ask you this as I 770 00:38:28.639 --> 00:38:32.039 lead you down the road. That not doing anything? Do 771 00:38:32.159 --> 00:38:34.360 they still expect you to pay for that? 772 00:38:35.800 --> 00:38:36.440 Absolutely? 773 00:38:37.360 --> 00:38:39.760 Yeah, fair enough. So they did it, they sold it. 774 00:38:39.960 --> 00:38:42.280 You didn't need it. They want their money. Yeah, it 775 00:38:42.280 --> 00:38:44.320 makes sense to me. It makes sense to me if 776 00:38:44.320 --> 00:38:46.599 they're crooks. But we'll get into that in a second. 777 00:38:46.800 --> 00:38:48.920 So then they call you back and say what what 778 00:38:48.920 --> 00:38:51.039 do they tell you? Oops, that didn't work? 779 00:38:52.159 --> 00:38:56.559 Yep, exactly. It's like, oops, there's other things that we 780 00:38:56.639 --> 00:39:00.039 need to troubleshoot in fix before we look at the 781 00:39:00.039 --> 00:39:00.760 EV battery. 782 00:39:00.880 --> 00:39:02.840 Okay, So what was the next thing they did? 783 00:39:03.679 --> 00:39:07.159 The next thing was the belt tensioner and police. 784 00:39:07.360 --> 00:39:11.639 So they're basically saying the alternator or the tensioner was out, 785 00:39:11.679 --> 00:39:15.239 so therefore it wasn't charging the system. 786 00:39:15.039 --> 00:39:17.960 It wasn't charging it properly or efficiently. 787 00:39:18.199 --> 00:39:22.119 Okaypage, So they basically had a little slippage. How much 788 00:39:22.159 --> 00:39:25.039 did they want for the belt tensioner, So. 789 00:39:25.079 --> 00:39:27.440 That's another eleven hundred. 790 00:39:27.559 --> 00:39:30.400 Yeah, it's funny, you know dealerships, everything's either one thousand 791 00:39:30.519 --> 00:39:33.639 or five thousand apparently. So now you've had both of 792 00:39:33.679 --> 00:39:36.800 these things done, and I assume they test drove it 793 00:39:36.880 --> 00:39:39.000 and you have the same problem. Don't tell me that 794 00:39:39.119 --> 00:39:42.719 so correct? Oh tell me it's not so, Joe. So 795 00:39:42.880 --> 00:39:44.239 then what happens Kenny? 796 00:39:45.440 --> 00:39:45.639 There? 797 00:39:45.800 --> 00:39:49.119 Next they say, oh, your crank chef position sensors out 798 00:39:49.559 --> 00:39:51.760 and also your transmission is out. 799 00:39:51.880 --> 00:39:54.519 Are they saying, though, Kenny, I've got to ask you this. 800 00:39:54.679 --> 00:39:57.880 Are they saying that's related to the battery issue? Or 801 00:39:57.960 --> 00:40:00.599 are they selling you at this point others stuff they 802 00:40:00.639 --> 00:40:01.360 believe you need. 803 00:40:02.280 --> 00:40:04.920 They're selling me other stuff that they think I need 804 00:40:05.280 --> 00:40:07.559 and not even addressing the battery issue. 805 00:40:07.679 --> 00:40:10.880 Okay, so you agreed to this other stuff, I assume. 806 00:40:11.840 --> 00:40:15.760 So I stopped it at the tensionary. It's like, that's it. 807 00:40:16.920 --> 00:40:21.119 You guys are absolutely not addressing the issue. Yeah, because 808 00:40:21.440 --> 00:40:24.400 the technician took it for a drive and he only 809 00:40:24.440 --> 00:40:28.719 got a mile away until the battery totally drained and 810 00:40:28.960 --> 00:40:31.760 he can't get it to charge past forty eight percent. 811 00:40:32.000 --> 00:40:35.239 Okay, So now what are they saying it is. I mean, 812 00:40:35.280 --> 00:40:38.079 they're still I'm starting to find it hard to believe 813 00:40:38.119 --> 00:40:41.000 they're this and that. So are you telling me? I'm 814 00:40:41.000 --> 00:40:43.159 getting to the point, Kenny, to be honest, I'm starting 815 00:40:43.159 --> 00:40:45.840 to wonder if you're not telling me something. So if 816 00:40:45.880 --> 00:40:48.920 there's something, if there's something else going on, would you 817 00:40:48.960 --> 00:40:50.639 please share that with me now? 818 00:40:51.599 --> 00:40:56.119 Absolutely so. The technician drove it, then they said he 819 00:40:56.159 --> 00:41:00.920 couldn't get past forty eight percent, And next they tell 820 00:41:00.960 --> 00:41:04.639 me that, oh, there's a there's a noise coming from 821 00:41:04.639 --> 00:41:07.599 the transmission, which you know, he drove it for a 822 00:41:07.679 --> 00:41:10.880 mile and it was. It was fine except for the 823 00:41:10.920 --> 00:41:14.800 EV battery. And I had it just fine as well 824 00:41:15.480 --> 00:41:17.599 prior to me taking it in there for the EV 825 00:41:17.760 --> 00:41:22.360 battery issue, no problems with the transmission, no other issues 826 00:41:22.400 --> 00:41:25.719 except for the EV battery. So I don't know what 827 00:41:25.840 --> 00:41:27.440 else to do at this point. 828 00:41:27.679 --> 00:41:29.840 So when you go back to him and say, you know, 829 00:41:29.920 --> 00:41:32.639 the battery is only charging to forty eight percent, I 830 00:41:32.679 --> 00:41:34.440 assume you've done this. Are you going to fix that? 831 00:41:34.800 --> 00:41:36.679 I mean, and they just say no, we're not going 832 00:41:36.719 --> 00:41:37.199 to fix it. 833 00:41:38.079 --> 00:41:41.079 They keep saying that we have to address these other 834 00:41:41.199 --> 00:41:43.679 issues before we can look at the you got to 835 00:41:43.679 --> 00:41:44.000 bring it. 836 00:41:44.280 --> 00:41:45.760 You know what I do. I pick it up and 837 00:41:45.800 --> 00:41:48.719 get it towed. Can you drive it because it's a hybrid, 838 00:41:48.960 --> 00:41:50.880 I mean you can still drive it with the battery 839 00:41:51.000 --> 00:41:51.480 dead right? 840 00:41:52.239 --> 00:41:54.519 No you can't because unfortunately them. 841 00:41:54.400 --> 00:41:56.840 They're just tied together. I get it, No big deal. 842 00:41:56.880 --> 00:41:57.280 I get it. 843 00:41:57.480 --> 00:41:59.880 Only we're charging the battery. 844 00:42:00.000 --> 00:42:02.559 I want to do a couple things. One, I had 845 00:42:02.599 --> 00:42:04.960 to look and for everybody out there wondering it is 846 00:42:05.039 --> 00:42:07.880 under warranty. Even though it's a twenty twelve or thirteen 847 00:42:08.119 --> 00:42:11.400 and it's past ten years, that particular year on the 848 00:42:11.440 --> 00:42:15.119 EV battery actually had a lifetime. You are the first owner, 849 00:42:15.239 --> 00:42:18.719 right I am. Yeah, So this guy should be getting 850 00:42:18.719 --> 00:42:22.400 a battery if it needs one. Kelly get Kevin Calkin 851 00:42:22.480 --> 00:42:24.760 shared an Auto Tech on. I want to ask Kevin 852 00:42:24.800 --> 00:42:28.199 a few questions shared and Auto Tech actually bought Lakewood 853 00:42:28.239 --> 00:42:32.360 Electric years ago. They've got some of the best electrical 854 00:42:33.360 --> 00:42:36.480 people out there period under story. So hold on, Kenny, 855 00:42:36.480 --> 00:42:39.000 I want to get them on. Meantime, let me see 856 00:42:39.000 --> 00:42:42.880 who's next year? Tom? What is or I'm sorry, Bob, 857 00:42:43.360 --> 00:42:47.320 what is going on with off road Unlimited? What is 858 00:42:47.360 --> 00:42:48.400 off road Unlimited? 859 00:42:48.440 --> 00:42:50.480 Sir man? 860 00:42:50.559 --> 00:42:55.840 How are you doing, I'll unlimited excuse me one seconded 861 00:42:57.199 --> 00:42:59.880 car dealership put across from okay? 862 00:43:00.119 --> 00:43:04.920 And where is it? Okay? So what kind of truck 863 00:43:04.960 --> 00:43:06.280 did you purchase? What is it? 864 00:43:07.480 --> 00:43:10.239 Twenty nineteen fifty on letters? 865 00:43:10.360 --> 00:43:14.679 When did you buy it? It's been about two months, 866 00:43:15.119 --> 00:43:17.880 so two months ago you walked in and you bought 867 00:43:17.920 --> 00:43:21.239 a twenty nineteen f two fifty. And why are you 868 00:43:21.239 --> 00:43:23.320 calling today? 869 00:43:23.440 --> 00:43:25.519 Well, because it turns out that. 870 00:43:25.480 --> 00:43:27.960 The cadilect and verders are no good on it. And 871 00:43:29.119 --> 00:43:30.280 I'm just wondering. 872 00:43:31.679 --> 00:43:32.920 That was illegal. 873 00:43:33.719 --> 00:43:35.599 If he was able to tell me like that, that's 874 00:43:35.679 --> 00:43:36.239 legal to do? 875 00:43:36.840 --> 00:43:41.320 Well? Is it legal? That's that's interesting. Really, here's the deal. 876 00:43:41.440 --> 00:43:43.679 You have three days to get a mission. 877 00:43:44.199 --> 00:43:44.400 Yeah. 878 00:43:44.440 --> 00:43:45.960 Well, I'm going to put you on hold and take 879 00:43:45.960 --> 00:43:48.000 a break. Do what you need to do. I'm going 880 00:43:48.079 --> 00:43:49.519 to come back to you. We're going to try to 881 00:43:49.559 --> 00:43:52.039 help you out. But I've got multiple things to ask 882 00:43:52.079 --> 00:43:55.480 you about this vehicle. I'm pretty sure at twenty nineteen 883 00:43:55.599 --> 00:43:58.480 f two fifty, God, maybe it's only five years. I 884 00:43:58.480 --> 00:44:00.599 don't know. I got to figure out what the cat 885 00:44:00.639 --> 00:44:03.400 warranty is. But hold tight. This is an interesting one. 886 00:44:03.519 --> 00:44:05.880 And by the way, we've got a question for Barry Miller. 887 00:44:05.920 --> 00:44:08.679 We'll take a problem with Social Security and we're going 888 00:44:08.760 --> 00:44:12.159 to get back when Kevin Calkin's on with that problem 889 00:44:12.159 --> 00:44:13.199 with Champande. 890 00:44:17.599 --> 00:44:20.840 Go with a sure thing Denver's Best roofer Excel Roofing 891 00:44:20.960 --> 00:44:23.599 dot com. You don't pay a cent until you're content. 892 00:44:26.960 --> 00:44:30.159 Time for an insurance check up free, no obligation. In comparison, 893 00:44:30.280 --> 00:44:33.800 call Compass Insurance paying too much your coverage at dozens 894 00:44:33.840 --> 00:44:36.599 of insurance companies find out now three all three seven 895 00:44:36.599 --> 00:44:37.119 to seven to one. 896 00:44:37.280 --> 00:44:37.519 Help. 897 00:44:37.719 --> 00:44:40.320 You'll think you're his only customer when you choose Frank 898 00:44:40.400 --> 00:44:42.840 durand the real estate man dot com to list your 899 00:44:42.880 --> 00:44:46.000 home with Remax Alliance three all three nine two zero 900 00:44:46.159 --> 00:44:47.119 sixteen twenty two. 901 00:44:51.760 --> 00:44:53.440 All right, folks, I want you to listen to how 902 00:44:53.480 --> 00:44:55.679 this goes down. Kenny called in he had a problem 903 00:44:55.719 --> 00:44:59.000 with a twenty twelve. I think it's a twelve. Let 904 00:44:59.039 --> 00:45:01.760 me look at my nose twelve, so not a hybrid. 905 00:45:01.760 --> 00:45:04.440 He brought it over to Champonde, who, by the way, 906 00:45:04.480 --> 00:45:06.159 we have had a lot of complaints about in the 907 00:45:06.239 --> 00:45:10.519 last year. In fact, I want to ask my deputies here, doc, 908 00:45:10.559 --> 00:45:12.880 have you dealt with shomp in the last year. 909 00:45:14.000 --> 00:45:17.039 I have not personally dealt with them as a consumer advocate. 910 00:45:17.360 --> 00:45:19.960 I've dealt with them as a customer deputy. 911 00:45:19.960 --> 00:45:20.079 BO. 912 00:45:20.239 --> 00:45:23.000 If you called up with problems for a shop recently, I. 913 00:45:22.960 --> 00:45:26.760 Did about six months ago, and I gave up. I 914 00:45:26.800 --> 00:45:28.519 could not get them to return my call in. 915 00:45:28.599 --> 00:45:30.000 They wouldn't even call you back. 916 00:45:30.159 --> 00:45:31.440 After three times calls. 917 00:45:31.480 --> 00:45:32.079 Now, so you. 918 00:45:32.079 --> 00:45:35.400 Left three messages they probably someone probably said they'd call it. 919 00:45:35.559 --> 00:45:36.280 Just blew me off. 920 00:45:36.400 --> 00:45:38.800 Totally blew you off, Dmitri. Have you dealt with shop 921 00:45:38.840 --> 00:45:42.280 at all? He is not. It's crazy. You know, that's 922 00:45:42.320 --> 00:45:45.440 only one that we heard. But I hear the name 923 00:45:45.519 --> 00:45:47.599 Shomp constantly on this show. 924 00:45:47.639 --> 00:45:47.880 Now. 925 00:45:48.119 --> 00:45:51.440 So Kevin Coukin, he's our expert, shared in auto tech 926 00:45:51.519 --> 00:45:54.679 dot com as I was saying they bought Lakewood Electric. Kevin, 927 00:45:54.679 --> 00:45:55.320 what's happening? 928 00:45:55.400 --> 00:45:57.159 Man, what's up? What's going on? 929 00:45:57.639 --> 00:46:02.239 Kevin also smokes rib We will sit around on Sundays. 930 00:46:02.280 --> 00:46:04.320 I got to bring this up because my ribs are better, 931 00:46:04.599 --> 00:46:08.480 but he'll sit around and send me pictures. No, No, 932 00:46:08.559 --> 00:46:11.760 that's because I was cooking baby backs and you brought 933 00:46:11.760 --> 00:46:15.079 in spare ribs, which was totally unfair. We're not going 934 00:46:15.119 --> 00:46:18.440 to go down that cheating way you did. But we 935 00:46:18.559 --> 00:46:22.960 will be sending each other pictures. This sounds horrible, pictures 936 00:46:23.000 --> 00:46:26.000 of our meat coming off to Grell. So you know, 937 00:46:26.039 --> 00:46:29.800 I'll leave that to your imagination. Kevin, did you hear 938 00:46:29.840 --> 00:46:31.920 this call? By any chance? I know you listen a lot. 939 00:46:32.360 --> 00:46:33.320 I got pieces of it. 940 00:46:33.920 --> 00:46:37.079 So here's the deal. Kenny brings it into Champonde twenty 941 00:46:37.159 --> 00:46:42.400 twelve hybrid Sonata. This thing will only charge the forty 942 00:46:42.440 --> 00:46:45.760 eight percent. At this point, he's got a lifetime warranty 943 00:46:45.800 --> 00:46:50.280 on the battery, which is crazy. They get it in there, yeah, 944 00:46:50.360 --> 00:46:52.119 they So they get it in there and they say, no, 945 00:46:52.199 --> 00:46:54.280 it's not a problem with the battery, it's his harness. 946 00:46:54.599 --> 00:46:57.400 So they charge him nine hundred and fifty bucks. That 947 00:46:57.559 --> 00:47:00.519 doesn't fix it. So he's nine hundred and fIF fifty end. 948 00:47:00.519 --> 00:47:02.880 They expect him, of course, to pay it. So then 949 00:47:02.920 --> 00:47:06.320 they go back to work on it, and then they say, well, 950 00:47:06.440 --> 00:47:09.880 we found this other problem. What was that second problem again, Kenny, 951 00:47:10.119 --> 00:47:13.920 after the wiring harness the bel and belt. Oh yeah, 952 00:47:13.920 --> 00:47:17.599 they're saying because the alternator belt or whatever, the charging belt, 953 00:47:17.920 --> 00:47:21.000 the tensioner is loose, it's not properly charging. There's a 954 00:47:21.039 --> 00:47:25.559 little slack in it sometimes whatever, So they do that, right, Kenny. Yep, 955 00:47:25.719 --> 00:47:29.920 that was eleven hundred bucks, Kevin. So after that, you know, 956 00:47:30.000 --> 00:47:32.679 this guy's twenty one hundred deep roughly at this point, 957 00:47:33.079 --> 00:47:35.400 and it's still not charging. So in other words, the 958 00:47:35.440 --> 00:47:38.800 battery still has a problem. Where it stands now is 959 00:47:38.880 --> 00:47:42.239 they want to do all these other things before they'll 960 00:47:42.239 --> 00:47:44.679 do the battery. So I'm going to let him tell 961 00:47:44.719 --> 00:47:47.880 you real quick what else they want to do before. 962 00:47:48.239 --> 00:47:50.320 And this is all according to Kenny. I find it 963 00:47:50.360 --> 00:47:53.159 a little hard to believe. But before they'll address his 964 00:47:53.320 --> 00:47:56.920 actual problem the battery, they want you to do what now? 965 00:47:58.119 --> 00:48:01.800 So now they're saying it's crank chaff position censor, which 966 00:48:01.960 --> 00:48:06.400 definitely is not because I replaced that. And now they're 967 00:48:06.440 --> 00:48:09.719 saying that the transmission has a noise coming from it, 968 00:48:10.199 --> 00:48:12.719 so we have to address that before the EV battery. 969 00:48:12.800 --> 00:48:15.239 They can look at the EV battery as well. But 970 00:48:15.480 --> 00:48:19.159 the technicians rode for a drive for a mile and 971 00:48:19.239 --> 00:48:23.079 they totally discharged the battery, and so there's definitely not 972 00:48:23.280 --> 00:48:23.920 a problem with. 973 00:48:23.920 --> 00:48:27.360 Okay, perfect, So Kevin, my question to you is two 974 00:48:27.400 --> 00:48:30.840 part one. The things he just mentioned, we already know 975 00:48:30.880 --> 00:48:33.800 what they've already completed. Didn't fix it, according to him. 976 00:48:34.119 --> 00:48:36.280 But now moving on to the other stuff they want 977 00:48:36.320 --> 00:48:39.519 to do, would that even create an issue charging the battery? 978 00:48:39.639 --> 00:48:43.039 Would a noise in the transmission? Have any damn thing 979 00:48:43.119 --> 00:48:47.639 to do with a hybrid battery not charging past? 980 00:48:48.239 --> 00:48:48.719 I can't. 981 00:48:49.000 --> 00:48:51.280 No, They're not even related. That's insane. 982 00:48:51.360 --> 00:48:52.800 How about an dr. 983 00:48:53.960 --> 00:48:57.199 Well, I mean, all those components have issues, but not 984 00:48:57.679 --> 00:48:59.199 to the life of the battery though. 985 00:49:00.079 --> 00:49:01.800 You know, you guys couldn't keep it. 986 00:49:01.760 --> 00:49:04.320 From not charging. But I'm not partially charging. 987 00:49:04.440 --> 00:49:06.360 That's what I kept saying to him. I was like, 988 00:49:06.480 --> 00:49:09.039 that's nuts. It only goes to forty eight percent and 989 00:49:09.079 --> 00:49:11.599 then it drains. How fast does a drain ken? He 990 00:49:11.760 --> 00:49:12.639 like ten miles? 991 00:49:13.440 --> 00:49:15.000 It drains less than ten miles. 992 00:49:15.079 --> 00:49:16.920 Now, God, that's bonkers. 993 00:49:18.159 --> 00:49:22.119 Yeah, why why are they calling? You know, try somebody else, 994 00:49:22.199 --> 00:49:23.000 Try a different dealer. 995 00:49:23.320 --> 00:49:26.360 Well, I would definitely try a different dealer. Is that something? 996 00:49:26.679 --> 00:49:29.760 Can you guys actually diagnose that battery? I mean, I 997 00:49:29.800 --> 00:49:31.480 know you got to charge him to do it, but 998 00:49:31.840 --> 00:49:33.559 I mean, if he has something really. 999 00:49:33.360 --> 00:49:35.400 Set up, we don't do a lot with him yet, Mark, 1000 00:49:35.440 --> 00:49:36.719 We're still playing with those. 1001 00:49:36.840 --> 00:49:40.360 Okay, So it's just simply not gonna go there, especially. 1002 00:49:39.880 --> 00:49:43.119 Since it's under warranty. I would get a different dealer involved. 1003 00:49:43.400 --> 00:49:45.159 That's exactly what I do, man. 1004 00:49:45.320 --> 00:49:49.440 I mean, it's straight up lifetime, specifically for the twenty 1005 00:49:49.480 --> 00:49:52.159 twelve Sonata was the first car they did that. 1006 00:49:52.159 --> 00:49:55.360 That's I looked it up to. Warranty is unbelievable, Kenny, 1007 00:49:55.360 --> 00:49:58.280 I agree one percent with my expert, Kevin. I'd get 1008 00:49:58.280 --> 00:50:00.559 it over, honestly, I'll tell you where bring it. I'd 1009 00:50:00.559 --> 00:50:05.599 bring it over to McDonald Hondai. Yeah, why don't you? 1010 00:50:05.719 --> 00:50:07.400 I mean they want you to pay the two grand 1011 00:50:07.400 --> 00:50:10.639 when they pick it up, right, exactly? You know what 1012 00:50:10.679 --> 00:50:12.480 I do want to do? Who wants a shot at this? 1013 00:50:12.599 --> 00:50:13.719 You know what I would like to have? 1014 00:50:13.880 --> 00:50:16.760 You know what, Bow, because it's he paid this money 1015 00:50:16.760 --> 00:50:19.119 and he's not getting any satisfaction. 1016 00:50:19.320 --> 00:50:20.639 Apparently didn't get anything. 1017 00:50:20.920 --> 00:50:23.920 The transmission has nothing to do with the battery. Neither 1018 00:50:24.039 --> 00:50:26.840 does the belt tension er. I mean you charge the 1019 00:50:26.880 --> 00:50:28.840 battery by plugging it into the wall. 1020 00:50:29.119 --> 00:50:32.119 Let's do this, guys. No, it's probably not a plug 1021 00:50:32.119 --> 00:50:35.960 in hybrid. It's not, isn't No, no so that, but 1022 00:50:36.039 --> 00:50:39.119 it's still it doesn't matter. The engine itself is charging 1023 00:50:39.159 --> 00:50:41.679 it the fact that it's only charging it to forty 1024 00:50:41.719 --> 00:50:44.519 eight percent is where it probably is. The battery. 1025 00:50:44.519 --> 00:50:46.360 He's got to be the battery, and he's got to 1026 00:50:46.480 --> 00:50:46.639 like it. 1027 00:50:48.239 --> 00:50:49.760 Should last more than ten miles. 1028 00:50:50.000 --> 00:50:52.119 Yeah, absolutely, just a couple of hundred. 1029 00:50:52.199 --> 00:50:52.440 Yeah. 1030 00:50:52.519 --> 00:50:54.880 So Kenny, here's the deal I got you on. Hold Kelly, 1031 00:50:55.000 --> 00:50:58.039 get everything over to Deputy Bow. He's going to call 1032 00:50:58.079 --> 00:51:00.199 over to shop. He didn't have any luck, Lass, But 1033 00:51:00.239 --> 00:51:03.440 I promise everybody listening, anytime we call to a company 1034 00:51:03.639 --> 00:51:05.440 and they don't want to respond at all, and they 1035 00:51:05.440 --> 00:51:08.440 don't have to respond directly to us, make sure they 1036 00:51:08.480 --> 00:51:10.639 know that pity both. They can respond to Kenny and 1037 00:51:10.719 --> 00:51:13.760 explain why it appears as if they're ripping them off. 1038 00:51:14.280 --> 00:51:17.119 You know, that's my opinion. But if everything Kenny said 1039 00:51:17.159 --> 00:51:20.480 is correct, this is crazy. You can get You can't 1040 00:51:20.519 --> 00:51:23.320 say it's a wiring harness. You charge them nine hundred 1041 00:51:23.360 --> 00:51:26.079 and fifty bucks and it doesn't fix anything. I'm gonna 1042 00:51:26.079 --> 00:51:28.400 ask him real quick, Kelly. Let me talk to him 1043 00:51:28.440 --> 00:51:31.480 one more time though, one more time, real quick, and 1044 00:51:31.519 --> 00:51:34.920 then you can grab his info. Hold on, hey, Kenny, 1045 00:51:35.239 --> 00:51:38.079 I need to be very straight with you. If I 1046 00:51:38.320 --> 00:51:41.559 find out there is some boloney going on in this 1047 00:51:41.679 --> 00:51:45.159 that you're not telling me, Like the wiring harness was 1048 00:51:45.320 --> 00:51:48.400 melted or something when it came in and they needed 1049 00:51:48.400 --> 00:51:51.039 to start with that. That is going to be a 1050 00:51:51.159 --> 00:51:55.480 completely different story. Brother. So I'm giving you the opportunity 1051 00:51:55.599 --> 00:51:58.239 right now to tell me if anything's missing. 1052 00:51:59.239 --> 00:52:00.960 Nope, there's nothing missing. 1053 00:52:01.079 --> 00:52:04.079 I take him at his word. Get his information, Kevin Calkin, 1054 00:52:04.159 --> 00:52:07.800 Shardan Auto Tech, and I'll tell everybody out there, go 1055 00:52:07.880 --> 00:52:10.880 to Sheridan Auto Tech dot com. They can do your maintenance. 1056 00:52:11.280 --> 00:52:13.519 On top of the maintenance, Kevin, you guys will do 1057 00:52:13.559 --> 00:52:17.840 an engine, a transmission, a used engine, an alternator alignments. 1058 00:52:17.920 --> 00:52:22.119 I mean really, you guys do everything everything. And then 1059 00:52:22.119 --> 00:52:24.719 here's the other coolest part. Ready, I'm gonna brag about them. 1060 00:52:24.800 --> 00:52:27.320 You can go to any of these dealerships and you 1061 00:52:27.440 --> 00:52:29.960 get say an alternator done outside of warranty. You know, 1062 00:52:30.039 --> 00:52:34.559 an older vehicle. Guess what your warranty is most likely 1063 00:52:34.679 --> 00:52:40.199 at that location. Shardan Auto Tech. Shardan Auto Tech thirty 1064 00:52:40.239 --> 00:52:48.159 six months, thirty six thousand miles nationwide warranty. You can't 1065 00:52:48.159 --> 00:52:50.960 beat it, Kevin. Thanks man. And by the way, hold on, 1066 00:52:51.000 --> 00:52:53.159 I'm gonna put you on hold. So you can't talk now. 1067 00:52:53.159 --> 00:52:55.920 I got Kevin on hold. My ribs were better. 1068 00:53:00.719 --> 00:53:04.000 Go with a sure thing Denver's best roofer Excel Roofing 1069 00:53:04.079 --> 00:53:06.719 dot com. You don't pay a cent until you're content. 1070 00:53:10.119 --> 00:53:13.320 Time for an insurance check up free, no obligation. In comparison, 1071 00:53:13.440 --> 00:53:17.000 call Compass Insurance paying too much your coverage at dozens 1072 00:53:17.000 --> 00:53:19.719 of insurance companies find out now three oh three seven 1073 00:53:19.760 --> 00:53:22.079 to seven to one help. You'll think you're his only 1074 00:53:22.199 --> 00:53:24.639 customer when you choose Frank durand the real estate Man 1075 00:53:24.719 --> 00:53:28.159 dot com to list your home with Remax Alliance three 1076 00:53:28.159 --> 00:53:30.280 oh three nine two zero sixteen twenty two. 1077 00:53:33.559 --> 00:53:36.079 All right, both one line open. A lot going on 1078 00:53:36.159 --> 00:53:38.599 here three oh three seven one three A two five five. 1079 00:53:40.119 --> 00:53:43.679 We're gonna reach out, hopefully Deputy Bow can get a 1080 00:53:43.679 --> 00:53:46.599 hold of those guys down there and figure out what's 1081 00:53:46.639 --> 00:53:49.880 going on with that Hybridge shop and just figure out, 1082 00:53:49.920 --> 00:53:52.400 if anything, Bow, why the hell he's paying for something 1083 00:53:52.400 --> 00:53:53.760 that didn't fix it? 1084 00:53:53.800 --> 00:53:55.840 You know the drell man I called during the break. 1085 00:53:56.079 --> 00:53:57.880 And then we're gonna go back to Bobby's got a 1086 00:53:57.880 --> 00:54:04.679 problem with his two thy nineteen f two fifty and 1087 00:54:05.000 --> 00:54:09.400 you bought it a couple months ago, correct, Bob, Yes, sir, 1088 00:54:09.480 --> 00:54:12.800 and you bought it from off Road Unlimited in Fort Lupton. 1089 00:54:13.280 --> 00:54:15.920 So three months later you find out you need a cat. 1090 00:54:15.960 --> 00:54:20.480 You had a question about what was your first question 1091 00:54:20.599 --> 00:54:22.800 you asked? I think it was about passing emissions? 1092 00:54:22.880 --> 00:54:24.880 Right, right right? 1093 00:54:24.920 --> 00:54:29.320 And you know, apparently it doesn't need emissions according to 1094 00:54:29.360 --> 00:54:33.599 the dealership. And he claims that since it doesn't need emissions, 1095 00:54:34.320 --> 00:54:36.159 that's that's not an issue to him. 1096 00:54:36.559 --> 00:54:39.440 Well, first of all, I don't understand why he would 1097 00:54:39.440 --> 00:54:41.719 say that's not an issue if he's selling that vehicle 1098 00:54:41.760 --> 00:54:45.119 from a dealership, and I believe Fort Lupton, I'm not positive, 1099 00:54:45.159 --> 00:54:47.880 but I think that's an emissions area. But even if 1100 00:54:47.920 --> 00:54:50.039 it's not, if where do you live? Where you live, 1101 00:54:50.400 --> 00:54:53.119 do you have to get an emissions Yes? 1102 00:54:53.159 --> 00:54:53.360 I do. 1103 00:54:53.639 --> 00:54:57.079 Okay, So has it passed emissions? Have you actually brought 1104 00:54:57.119 --> 00:54:58.800 it somewhere to see if it would pass? 1105 00:55:00.239 --> 00:55:00.280 No? 1106 00:55:00.440 --> 00:55:00.840 I brought it. 1107 00:55:01.039 --> 00:55:03.199 There was a check engine light on, you know, pretty 1108 00:55:03.239 --> 00:55:05.400 much right after I bought it. So I went to 1109 00:55:05.440 --> 00:55:06.679 OZ when they told me to put some of that 1110 00:55:06.719 --> 00:55:08.639 cleaner in there and it would it was just eed 1111 00:55:08.639 --> 00:55:10.400 the injective what we cleaned out. Well, that didn't work 1112 00:55:10.440 --> 00:55:13.039 for I took it to the dealership and the dealerships 1113 00:55:13.039 --> 00:55:13.880 of the Catsinogate. 1114 00:55:14.039 --> 00:55:16.559 You know what, never, and I mean never, ever, ever 1115 00:55:17.239 --> 00:55:20.639 trust an AutoZone to diagnose your car. Those guys, I 1116 00:55:20.639 --> 00:55:22.679 mean they can sell parts, they can look them up, 1117 00:55:22.960 --> 00:55:25.239 but I mean to go there to get a diagnosis. 1118 00:55:25.280 --> 00:55:27.840 I mean a free engine scans, fine, but don't let 1119 00:55:27.920 --> 00:55:30.239 them talk you into snake oil. You'll pour in there 1120 00:55:30.239 --> 00:55:33.039 to fix every problem in the world, like a mechanic 1121 00:55:33.079 --> 00:55:35.239 in a can Mark. Yeah, go ahead to the meeting. 1122 00:55:35.719 --> 00:55:38.239 A twenty nineteen four and a half to fifty has 1123 00:55:38.280 --> 00:55:40.800 an emissions defect warrants you for eight years or eighty 1124 00:55:40.880 --> 00:55:41.719 thousand miles? 1125 00:55:41.880 --> 00:55:45.039 How many miles are on it? Bro one hundred and 1126 00:55:45.039 --> 00:55:49.159 forty four, Holy COROLLI that's a lot of miles, man. 1127 00:55:49.480 --> 00:55:51.519 So when you bought the vehicle, did you get an 1128 00:55:51.519 --> 00:55:52.519 emissions voucher? 1129 00:55:54.239 --> 00:55:54.320 No? 1130 00:55:54.760 --> 00:55:57.960 This is very important. This next question I have. Do 1131 00:55:58.039 --> 00:56:01.119 you have your paperwork packet from the dealership. I assume 1132 00:56:01.119 --> 00:56:05.159 you do somewhere. Can you look through there and see 1133 00:56:05.159 --> 00:56:10.400 if you acknowledged receiving a voucher for an emissions test? 1134 00:56:10.559 --> 00:56:13.400 And by the way, is this diesel or is it gasoline? 1135 00:56:13.400 --> 00:56:18.199 It could be either can you look through there and 1136 00:56:18.400 --> 00:56:21.800 let me know if you sign something saying you receive 1137 00:56:21.920 --> 00:56:24.880 the voucher even though you're claiming you didn't. But I 1138 00:56:24.960 --> 00:56:27.239 need to know if they gave you a voucher in 1139 00:56:27.320 --> 00:56:28.039 their opinion. 1140 00:56:29.800 --> 00:56:31.800 Okay, I don't have whitney. 1141 00:56:33.719 --> 00:56:36.639 Okay now now meantime, the other thing I want to 1142 00:56:36.679 --> 00:56:38.920 do when you do talk to him, do they acknowledge 1143 00:56:38.960 --> 00:56:40.960 did you ever bring it back to him? And it 1144 00:56:41.000 --> 00:56:44.039 definitely does need the cats. 1145 00:56:44.719 --> 00:56:47.519 He claims that that he doesn't want to have anything 1146 00:56:47.519 --> 00:56:50.039 to do with it because it doesn't concern him because 1147 00:56:50.079 --> 00:56:52.079 you know obviously about the vehicle as is. 1148 00:56:52.440 --> 00:56:54.239 And is that really a whold on a second? 1149 00:56:54.320 --> 00:56:54.559 Bill? 1150 00:56:54.679 --> 00:56:57.360 Is that? I'm sorry, Bob? Is that really the attitude 1151 00:56:57.360 --> 00:56:59.199 he had when you just called to try to figure 1152 00:56:59.199 --> 00:57:00.920 out if they do any thing? Was he that big 1153 00:57:00.960 --> 00:57:02.880 of a jerk? Or you pull in my chain? 1154 00:57:03.000 --> 00:57:04.079 Yeah? 1155 00:57:04.239 --> 00:57:06.760 No, No, the guy's really a pompous individual. 1156 00:57:06.840 --> 00:57:07.400 What's his name? 1157 00:57:07.519 --> 00:57:08.559 He was very disrespectful. 1158 00:57:08.960 --> 00:57:10.760 He's a sales manager. I can't remember his name. 1159 00:57:10.880 --> 00:57:12.599 Okay, let's do this. I want you to hold on 1160 00:57:12.639 --> 00:57:15.360 a second, Kelly. I want you to reach out to 1161 00:57:15.400 --> 00:57:17.559 these guys and see if they'll come on the air 1162 00:57:17.559 --> 00:57:19.920 and talk about this. I'd like to hear their side 1163 00:57:19.960 --> 00:57:22.599 of the story. The place is called Off Road Unlimited. 1164 00:57:22.840 --> 00:57:25.000 I don't care who we talk to there and get 1165 00:57:25.000 --> 00:57:27.079 them see if they'll come on the air. They should 1166 00:57:27.119 --> 00:57:30.119 have an opportunity to come on and explain their side 1167 00:57:30.159 --> 00:57:32.480 of this, no matter what. I'd like to know. If 1168 00:57:32.480 --> 00:57:35.079 they're saying we did give them a voucher, that is 1169 00:57:35.119 --> 00:57:37.320 a big deal right there. That's all I want to know. 1170 00:57:37.559 --> 00:57:40.440 Do they have paperwork saying that he did get that 1171 00:57:40.599 --> 00:57:43.480 voucher to get admissions test? Because bottom line is Bob 1172 00:57:43.519 --> 00:57:45.800 had three days to get it. If he did sign 1173 00:57:45.920 --> 00:57:49.239 something saying he received it, if there's nothing, if they 1174 00:57:49.280 --> 00:57:51.639 did not give it to him, they have no proof 1175 00:57:51.639 --> 00:57:54.159 that they offered it to them, and it does need cats. 1176 00:57:54.199 --> 00:57:56.559 I got a big problem with this, a huge problem 1177 00:57:56.559 --> 00:57:58.360 with it. The other thing I'm going to say, and 1178 00:57:58.400 --> 00:58:01.599 it's not very popular, I'm going to ask him a question, Hey, Bob, 1179 00:58:01.760 --> 00:58:07.960 how much did you get quoted for those cats? A book? 1180 00:58:08.039 --> 00:58:10.199 Six grand? So I want who wants to do a 1181 00:58:10.280 --> 00:58:12.679 quick little check for me? Dmitri. 1182 00:58:12.960 --> 00:58:15.159 I'm sending in the meme an email asking him to 1183 00:58:15.199 --> 00:58:17.039 come on the air and provide a comment in this matter. 1184 00:58:17.159 --> 00:58:19.000 That'd be great. And I'm gonna have Kelly reach out, 1185 00:58:19.039 --> 00:58:21.239 but would one of you look up Just do me 1186 00:58:21.280 --> 00:58:27.519 a favor. Just google Laramie, Wyoming or Cheyenne, Wyoming. Okay, 1187 00:58:28.840 --> 00:58:31.760 muffler muffler shops, and I want you to call them 1188 00:58:31.840 --> 00:58:34.079 up and say, how much are the cats for a 1189 00:58:34.119 --> 00:58:37.920 twenty nineteen f two fifty. I'm going to prove to 1190 00:58:37.960 --> 00:58:40.920 everybody just call up and get a price. Yeah, it's 1191 00:58:40.920 --> 00:58:43.320 probably gonna be that'd be great to do it. It's 1192 00:58:43.360 --> 00:58:46.719 probably gonna be two or three grand. It's probably gonna 1193 00:58:46.760 --> 00:58:48.920 be two or three grand, maybe even less, which is 1194 00:58:48.960 --> 00:58:51.239 going to be half maybe even less. Doc, I don't 1195 00:58:51.239 --> 00:58:53.280 want you to call up a dealership. I want you 1196 00:58:53.320 --> 00:58:55.840 to call up like Midas or whatever the hell's out there. 1197 00:58:56.159 --> 00:58:58.559 I'm going to prove to everybody listening in Denver right 1198 00:58:58.599 --> 00:59:02.239 now that our governor's so in my opinion, absolutely sucks 1199 00:59:02.280 --> 00:59:05.119 with these California missions. Now. I know he's not the 1200 00:59:05.119 --> 00:59:08.039 one that implemented it, but my god, he could change it. 1201 00:59:08.400 --> 00:59:11.880 People go to Wyoming in this city just to afford 1202 00:59:11.960 --> 00:59:14.360 to fix their cars, and yes, you can do it. 1203 00:59:14.360 --> 00:59:17.239 It's not illegal. It's not illegal to go get non 1204 00:59:17.320 --> 00:59:21.039 California cats on your car, because if it was. And 1205 00:59:21.079 --> 00:59:24.519 think about this, everybody that moved from any other state 1206 00:59:24.559 --> 00:59:28.039 at California to Colorado. You move from Oklahoma, you move 1207 00:59:28.079 --> 00:59:31.199 from Texas, you move from Wyoming, you move from anywhere, 1208 00:59:31.559 --> 00:59:34.519 you would have to go get brand new cats, wouldn't you? 1209 00:59:34.519 --> 00:59:37.719 You would? So if you do live here, yes, you 1210 00:59:37.800 --> 00:59:41.760 can cross the state line and save a boat ton 1211 00:59:41.960 --> 00:59:44.840 of money. So I want to come back. Hopefully we 1212 00:59:44.920 --> 00:59:47.599 get the dealer to come on, and if anything, I 1213 00:59:47.639 --> 00:59:50.199 want to know why he's a pompous ass according to 1214 00:59:50.239 --> 00:59:52.320 the caller. And then the other thing I would like 1215 00:59:52.400 --> 00:59:55.760 to do is show everybody how much cheaper you can 1216 00:59:55.840 --> 00:59:58.239 get cats for and then at least we can help 1217 00:59:58.280 --> 01:00:01.920 Bob by saving them some money. And he still needs 1218 01:00:01.960 --> 01:00:05.039 to figure out, honestly, Docu doc's calling up. We still 1219 01:00:05.079 --> 01:00:07.119 need to figure out if he actually needs the cats, 1220 01:00:07.159 --> 01:00:10.480 and I'll talk to him about that now. In the meantime, 1221 01:00:10.559 --> 01:00:15.000 Bill's got a question on annuities. What is your question? 1222 01:00:15.199 --> 01:00:15.480 Bill? 1223 01:00:19.320 --> 01:00:23.440 I was curious on how the commissions and the fees 1224 01:00:23.519 --> 01:00:27.760 work on some of these annuities, I. 1225 01:00:27.840 --> 01:00:29.800 Mean, period, like how much of the fees and how 1226 01:00:29.880 --> 01:00:33.880 much are the commissions? Well, yeah, I mean, do you 1227 01:00:34.320 --> 01:00:37.360 have a particular My understanding is they're different for all 1228 01:00:37.440 --> 01:00:39.599 the products, So I mean, I'm not quite sure what 1229 01:00:39.760 --> 01:00:41.360 product are you referring to. 1230 01:00:42.880 --> 01:00:48.039 Well, it would be a variable type annuity that's kind 1231 01:00:48.079 --> 01:00:55.840 of blended in with it's a six year where you 1232 01:00:55.920 --> 01:00:57.840 have to lock in to this varia. 1233 01:00:57.920 --> 01:01:00.239 Well, let's do this, let me, let's let's do this. Man, 1234 01:01:00.440 --> 01:01:03.639 let me put you on hold. Let's get Joe Keano up. 1235 01:01:03.960 --> 01:01:06.159 Let's get him back up, Kelly, and let's ask him 1236 01:01:06.199 --> 01:01:09.239 the question. I mean, we talk about him. He sells annuities. 1237 01:01:09.239 --> 01:01:12.119 He should know these answers. It's a pretty straightforward question. 1238 01:01:12.239 --> 01:01:14.519 So you hold type bill. Tom's got an issue with 1239 01:01:14.559 --> 01:01:18.159 Social Security that we're gonna take up right after this break. 1240 01:01:18.320 --> 01:01:20.800 By the way, one line open three oh three seven 1241 01:01:20.880 --> 01:01:23.320 one three eight two five five. When we come back, 1242 01:01:23.320 --> 01:01:25.880 we're gonna go to some updates. Dmetri, you got some 1243 01:01:25.960 --> 01:01:28.880 good updates. Plus, we're gonna get the concrete guy on 1244 01:01:29.000 --> 01:01:32.039 our expert and the caller from yesterday figure out if 1245 01:01:32.039 --> 01:01:34.800 that concrete dealer was, you know, doing the wrong thing, 1246 01:01:34.840 --> 01:01:37.039 what's going on there? And then Bo you have an 1247 01:01:37.119 --> 01:01:41.920 update the yeah whop that certificate gets from UTAH, the 1248 01:01:42.000 --> 01:01:44.679 death certificate. You're gonna have to update me on that one. 1249 01:01:45.480 --> 01:01:47.840 And then, Deputy Doc, we've got a lot of things 1250 01:01:47.840 --> 01:01:55.159 going for the twenty nineteen gasoline f two fifty approximately 1251 01:01:55.199 --> 01:01:57.599 how much to replace the cat Simple as that doc, 1252 01:01:57.880 --> 01:01:58.920 everybody hold tight. 1253 01:02:02.800 --> 01:02:06.079 Go with a sure thing Denver's Best roofer Excel Roofing 1254 01:02:06.159 --> 01:02:06.760 dot com. 1255 01:02:06.800 --> 01:02:08.800 You don't pay a cent until you're content. 1256 01:02:12.199 --> 01:02:15.360 Time for an insurance check up free, no obligation comparison 1257 01:02:15.519 --> 01:02:19.079 call Compass Insurance paying too much your coverage at dozens 1258 01:02:19.079 --> 01:02:21.800 of insurance companies find out now three all three seven 1259 01:02:21.840 --> 01:02:24.159 to seven to one help. You'll think you're his only 1260 01:02:24.239 --> 01:02:26.719 customer when you choose Frank durand the real estate Man 1261 01:02:26.760 --> 01:02:30.239 dot com to list your home with Remax Alliance three 1262 01:02:30.239 --> 01:02:33.599 all three nine two zero sixteen twenty two all. 1263 01:02:33.559 --> 01:02:36.159 Right three three seven one three A two five five 1264 01:02:36.199 --> 01:02:39.400 one line open. We've got a ton going on. Bill 1265 01:02:39.440 --> 01:02:42.960 had a question on annuities. We're gonna get uh somebody 1266 01:02:43.039 --> 01:02:48.519 on to answer that question. And then Jordan, this is 1267 01:02:48.599 --> 01:02:51.280 really good. I love this. I love when businesses come on. 1268 01:02:51.360 --> 01:02:54.760 So I'm going to recap. So the owner or the 1269 01:02:54.840 --> 01:02:59.719 finance manager of off Road Unlimited in Fort Lopton. Uh, 1270 01:02:59.760 --> 01:03:02.760 he on with us, but for his sake, here's kind 1271 01:03:02.760 --> 01:03:04.519 of what happened, Jordan. I'm going to bring you up, 1272 01:03:04.559 --> 01:03:07.119 but we just got a call from Bob. Bob said, 1273 01:03:07.119 --> 01:03:11.440 about three months ago, we bought a twenty nineteen f 1274 01:03:11.519 --> 01:03:13.679 two fifty. He said he did not get in the 1275 01:03:13.800 --> 01:03:17.639 missions certificate from you that he knows of. I asked 1276 01:03:17.679 --> 01:03:20.320 him to check the paperwork and see if he actually 1277 01:03:20.360 --> 01:03:22.679 signed it. He got one, so he's going to do that. 1278 01:03:22.840 --> 01:03:26.840 But he found out according to a dealership or according 1279 01:03:26.880 --> 01:03:29.679 to an automotive shop, he needs cats on it. And 1280 01:03:29.760 --> 01:03:33.159 he said he called you guys, and you guys basically 1281 01:03:33.199 --> 01:03:36.159 were uncaring it, could care less and said, it's not 1282 01:03:36.280 --> 01:03:41.440 our problem, not our rodeo, not our circus, not our clowns. 1283 01:03:41.480 --> 01:03:43.320 So what do you have to say, Jordan. 1284 01:03:44.599 --> 01:03:48.519 So basically, he purchased a two thousand and four from 1285 01:03:48.679 --> 01:03:52.079 us back ten days before you about the twenty nineteen. Oh, 1286 01:03:52.079 --> 01:03:55.360 it turns out he couldn't park it out his apartment complex. 1287 01:03:56.159 --> 01:03:57.199 Oh it was too big. 1288 01:03:58.360 --> 01:03:59.320 Yeah, out of arga. 1289 01:03:59.360 --> 01:04:02.280 Grace's WoT them out of the vehicle, bought it back 1290 01:04:02.320 --> 01:04:04.519 from him, put him in this twenty nineteen they could 1291 01:04:04.599 --> 01:04:05.920 park it as apartment complex. 1292 01:04:06.039 --> 01:04:08.679 Cool and Darnold's. 1293 01:04:08.679 --> 01:04:10.159 That was the end of the story. But we got 1294 01:04:10.199 --> 01:04:13.000 a couple of phone calls to day from him and 1295 01:04:13.039 --> 01:04:17.639 he was complaining about the emissions and everything. And it's 1296 01:04:17.639 --> 01:04:20.800 a twenty nineteen Colorado state law says you don't need 1297 01:04:20.840 --> 01:04:24.239 emissions till like twenty twenty five or twenty twenty six, whatever. 1298 01:04:24.280 --> 01:04:27.280 The exemption. You know what, that's a good point, Jordan. 1299 01:04:27.320 --> 01:04:29.960 I didn't even think of that. That vehicle's exempt for 1300 01:04:30.000 --> 01:04:31.199 what ten years? Nine years? 1301 01:04:31.239 --> 01:04:31.719 What is it? 1302 01:04:32.679 --> 01:04:33.280 It's seven? 1303 01:04:33.559 --> 01:04:36.039 So seven years, twenty twenty six. 1304 01:04:36.119 --> 01:04:38.519 So you didn't have to provide because it has an 1305 01:04:38.519 --> 01:04:41.480 exemption sticker or falls under that, you didn't even have 1306 01:04:41.559 --> 01:04:47.480 to provide that that voucher for an emissions. 1307 01:04:46.960 --> 01:04:48.400 Correct, Yeah, because it's an exempt. 1308 01:04:48.840 --> 01:04:50.800 Where do you stand on the fact, First of all, 1309 01:04:50.880 --> 01:04:53.400 I don't know if it actually needs cats put one 1310 01:04:53.440 --> 01:04:56.440 hundred and forty four thousand miles. I would assume it's 1311 01:04:56.559 --> 01:04:58.920 probably a good chance it does. Would you agree with that? 1312 01:05:00.320 --> 01:05:02.239 I'm not too for sure. I'm definitely not a mechanic. 1313 01:05:02.239 --> 01:05:04.920 Okay, Well, where do you guys stand, would you guys 1314 01:05:04.960 --> 01:05:07.000 help him out on that? Where do you guys stand 1315 01:05:07.039 --> 01:05:09.559 on that? Now? Saying that? I realize you sold it 1316 01:05:09.599 --> 01:05:11.679 as is, but the guy bought it three months ago. 1317 01:05:11.960 --> 01:05:14.199 So if anything, I'm asking you, are you guys willing 1318 01:05:14.239 --> 01:05:15.440 to do anything for. 1319 01:05:15.480 --> 01:05:21.440 Him in regards to fixing the cats or yes? 1320 01:05:21.599 --> 01:05:24.320 Well I assume that's what he wants done. When he 1321 01:05:24.360 --> 01:05:26.320 called you today, what was he asking for? 1322 01:05:28.280 --> 01:05:29.599 He was asking about the cats? 1323 01:05:29.679 --> 01:05:32.559 Yeah, okay, so what do you guys tell him? Just 1324 01:05:32.599 --> 01:05:33.039 too bad? 1325 01:05:33.119 --> 01:05:33.320 Right? 1326 01:05:34.719 --> 01:05:36.960 I mean, it's not really required to do as a 1327 01:05:37.000 --> 01:05:38.239 safety issue or anything. 1328 01:05:38.440 --> 01:05:42.559 I get that. Listen, man, I get that. Look, guys, 1329 01:05:42.719 --> 01:05:44.719 I get it one percent. And I'll tell you something. 1330 01:05:44.719 --> 01:05:46.559 The fact you came on the air to talk about 1331 01:05:46.599 --> 01:05:49.400 it is remarkable. A lot of dealers would never do that, 1332 01:05:49.719 --> 01:05:52.039 and I appreciate that more than anything. And I'll be 1333 01:05:52.079 --> 01:05:55.039 the first to say, you literally don't owe him anything, 1334 01:05:55.079 --> 01:05:58.079 but is a good will gesture. What I'm asking you, 1335 01:05:58.239 --> 01:06:00.639 is you guys willing to do it? Do anything. Let's 1336 01:06:00.639 --> 01:06:03.280 say he can go up to Wyoming and get these installed. 1337 01:06:03.400 --> 01:06:06.280 I'm totally making numbers up here, guys, but he can 1338 01:06:06.320 --> 01:06:09.239 get this resolved for a couple thousand bucks. Are you 1339 01:06:09.280 --> 01:06:12.159 guys willing to chip in or are you guys willing 1340 01:06:12.199 --> 01:06:14.440 to possibly fix it there? I don't know if your 1341 01:06:14.440 --> 01:06:17.199 dealership does any work like that, but are you guys 1342 01:06:17.199 --> 01:06:19.159 willing to do anything? Is my question. 1343 01:06:20.719 --> 01:06:23.119 We'll give them five hundred bucks, all right? 1344 01:06:23.119 --> 01:06:26.320 Hold on? Actually I like that. Let me go back 1345 01:06:26.360 --> 01:06:29.519 to him real quick. Hey, Bob, I don't think that's 1346 01:06:29.519 --> 01:06:31.760 a bad deal. They're willing to give you five hundred bucks. 1347 01:06:31.800 --> 01:06:34.559 They did swap out that first one, which they didn't 1348 01:06:34.559 --> 01:06:36.039 have to do. What do you think. 1349 01:06:37.559 --> 01:06:38.960 I mean, I think that's a good gesture. 1350 01:06:39.000 --> 01:06:40.280 I mean, it's probably better than nothing. 1351 01:06:40.480 --> 01:06:42.559 It's a hell of a good gesture, Bob, I really 1352 01:06:42.599 --> 01:06:44.519 do think it is. So I'm going to put you 1353 01:06:44.599 --> 01:06:47.800 on hold. They have your information, and I do want 1354 01:06:47.840 --> 01:06:51.039 to say this to these guys, you know, Bravo guys, 1355 01:06:51.320 --> 01:06:54.320 Bravo to you guys at off Road Unlimited and Fort Lupton. 1356 01:06:54.639 --> 01:06:56.559 That's a hell of a deal. Like I said three 1357 01:06:56.599 --> 01:06:59.440 times in this conversation, these guys didn't have to do 1358 01:06:59.480 --> 01:07:02.119 a damn thing for him. He of course, the caller 1359 01:07:02.199 --> 01:07:04.440 didn't bring up the fact they already swapped them out 1360 01:07:04.440 --> 01:07:06.880 of something and let's face it, these guys came on 1361 01:07:06.960 --> 01:07:10.119 the air and explain their side, and I did not 1362 01:07:10.360 --> 01:07:14.280 think about the exemption status. So I appreciate you correcting 1363 01:07:14.320 --> 01:07:17.119 me on that, guys. So once again, you know we're 1364 01:07:17.119 --> 01:07:20.079 talking to Jordan. He's a finance manager. But I would 1365 01:07:20.119 --> 01:07:22.559 have no issue. Would all use an off road unlimited. 1366 01:07:22.760 --> 01:07:24.719 Do you guys sound like stand up guys and I 1367 01:07:24.760 --> 01:07:27.320 appreciate you coming on of course. 1368 01:07:27.400 --> 01:07:29.079 Yeah, we're pretty easy to work with. 1369 01:07:29.320 --> 01:07:31.320 You sound easy to work with. That's a you know, 1370 01:07:31.440 --> 01:07:34.360 Roly Purofoy was up there for years and he was 1371 01:07:34.400 --> 01:07:37.239 on the show with us all the time. Kelly, do 1372 01:07:37.320 --> 01:07:39.039 me a favor. I'm gonna put him on hold. I 1373 01:07:39.079 --> 01:07:42.079 would like to talk to them, or have Daphane talk 1374 01:07:42.159 --> 01:07:45.559 to them, maybe getting on referral list dot com. We 1375 01:07:45.639 --> 01:07:48.559 need used car dealers like this that come on. They 1376 01:07:48.599 --> 01:07:50.639 do the right thing. We just do we, honest to 1377 01:07:50.679 --> 01:07:54.320 God do all right, we've got a ton coming up here. 1378 01:07:54.639 --> 01:07:57.199 Curtis with pro Form Concrete. He looked at a problem 1379 01:07:57.280 --> 01:08:00.599 yesterday with Dmitri. Dmitri, I'm gonna recap real quick because 1380 01:08:00.639 --> 01:08:03.719 we're up. But basically he sent his pictures the caller. 1381 01:08:04.079 --> 01:08:07.079 He said the gate after they poured the patio wouldn't 1382 01:08:07.079 --> 01:08:09.840 even open, right. Did you see the pictures? 1383 01:08:09.960 --> 01:08:12.000 I saw the pictures and I sent them to Curtis 1384 01:08:12.000 --> 01:08:14.039 because he's got the expertise in this area. 1385 01:08:14.119 --> 01:08:16.680 Heay, So we're gonna find out afterwards, and we're going 1386 01:08:16.760 --> 01:08:19.239 to get that caller up. And then we have an 1387 01:08:19.279 --> 01:08:21.760 issue with Social Security and I'm still trying to get 1388 01:08:21.840 --> 01:08:24.479 Joe up for Bill. Here's what I want to do 1389 01:08:24.520 --> 01:08:27.239 on Bill Kelly. Let's go ahead and get his information. 1390 01:08:27.399 --> 01:08:30.399 When we can get up Keano, we'll go ahead and 1391 01:08:30.399 --> 01:08:32.560 bring him back on. I rather free that lineup. We'll 1392 01:08:32.600 --> 01:08:35.319 have one line open really soon. Guys three three seven, one, 1393 01:08:35.439 --> 01:08:40.239 three eight two five five. Any questions for Vestera turnkey. 1394 01:08:40.279 --> 01:08:42.600 I'm going to dive into that too next hour. How 1395 01:08:42.640 --> 01:08:45.279 to make money on property even if you don't know 1396 01:08:45.319 --> 01:08:48.000 what you're doing. Some of the returns he has created 1397 01:08:48.039 --> 01:08:51.600 for people are absolutely amazing. We have known these guys. 1398 01:08:51.600 --> 01:08:53.720 How long have you known Tom Man? I mean at 1399 01:08:53.840 --> 01:08:57.880 least thirty oh. And then you guys have a show 1400 01:08:58.000 --> 01:09:01.760 right here on k HOW Morning Saturday's Morning Class. And 1401 01:09:01.800 --> 01:09:04.279 it's a true live show. It's not like a pre 1402 01:09:04.279 --> 01:09:07.720 recorded it's a live show. Everybody Hang tight a ton 1403 01:09:07.800 --> 01:09:11.600 coming up three zero three Martino help at Troubleshooter dot com. 1404 01:09:11.760 --> 01:09:13.960 You're on the Troubleshooter Network. 1405 01:09:23.000 --> 01:09:26.239 Go with a sure thing Denver's best roofer Excel Roofing 1406 01:09:26.359 --> 01:09:26.920 dot com. 1407 01:09:26.960 --> 01:09:27.640 You don't pay a. 1408 01:09:27.640 --> 01:09:32.439 Cent until you're contenth. 1409 01:09:32.359 --> 01:09:35.920 Time for an insurance checkup free, no obligation comparison call 1410 01:09:36.039 --> 01:09:39.359 Compass Insurance paying too much your coverage at dozens of 1411 01:09:39.359 --> 01:09:42.039 insurance companies. Find out now three oh three, seven to 1412 01:09:42.079 --> 01:09:44.920 seven to one help. You'll think you're his only customer 1413 01:09:44.920 --> 01:09:47.199 when you choose Frank durand the real estate Man dot 1414 01:09:47.199 --> 01:09:50.520 com to list your home with Remax Alliance three oh 1415 01:09:50.560 --> 01:09:52.479 three nine two zero sixteen twenty two. 1416 01:10:00.479 --> 01:10:10.680 News comes as we can. Shooter's gonna help. 1417 01:10:11.000 --> 01:10:11.359 Come. 1418 01:10:12.880 --> 01:10:19.760 This is the Troubleshooter Show. No Tom Martinez, all right 1419 01:10:19.800 --> 01:10:20.880 three ozho three. 1420 01:10:20.560 --> 01:10:22.920 Seven one three eight two five five. That's the only 1421 01:10:23.000 --> 01:10:25.000 phone number you need, by the way, Welcome to the 1422 01:10:25.039 --> 01:10:29.159 Troubleshooter Show, where we solve problems, answer questions, and we 1423 01:10:29.279 --> 01:10:32.319 kick ass. That's it so far. Today we've uh well, 1424 01:10:32.359 --> 01:10:34.319 we helped a guy get a five hundred dollars credit 1425 01:10:34.319 --> 01:10:36.760 from a dealership on top of that, some of the 1426 01:10:36.840 --> 01:10:40.600 updates coming up are remarkable. To be quite honest, Dmitri's 1427 01:10:40.600 --> 01:10:43.760 got an update from Walmart. This poor lady yesterday, Well 1428 01:10:43.840 --> 01:10:46.680 it didn't happen yesterday, but her friend called yesterday. She 1429 01:10:46.920 --> 01:10:50.279 was walking around to Walmart. Wasn't in Greeley, Dimitri. 1430 01:10:50.119 --> 01:10:51.920 I wasn't Greeley on forty seventh. 1431 01:10:52.000 --> 01:10:55.079 So check this out. Imagine a seventy year old woman 1432 01:10:55.239 --> 01:10:59.880 possible dementia walking around grocery shopping, who's on a fixed 1433 01:11:00.079 --> 01:11:03.680 income of roughly eleven twelve hundred dollars a month. Yeah, 1434 01:11:03.720 --> 01:11:06.520 she's on disability, so that's all she gets. I mean, 1435 01:11:06.880 --> 01:11:10.439 talk about living in Colorado and cutting a thin that's unbelievable. 1436 01:11:10.680 --> 01:11:14.319 So we already know the whole situation's bad. These gypsies 1437 01:11:14.640 --> 01:11:17.359 walk up to her and make her feel bad, say, hey, 1438 01:11:17.399 --> 01:11:20.960 I know we got babies. I can't afford to buy 1439 01:11:21.079 --> 01:11:24.199 this formula, So they talk her into buying three cans 1440 01:11:24.199 --> 01:11:28.159 of formula. So that happens. And what they have on 1441 01:11:28.319 --> 01:11:32.479 video with the Walmart's amazing. They have these people who 1442 01:11:32.479 --> 01:11:35.479 are already oki doki in this lady. Every time they 1443 01:11:35.520 --> 01:11:38.800 point one direction, they're dumping other stuff in her cart 1444 01:11:39.119 --> 01:11:41.720 stuff like medication, right, Yeah. 1445 01:11:41.560 --> 01:11:44.520 I can't remember what else they put in there. Clarendon, Yeah, 1446 01:11:44.560 --> 01:11:47.159 they rang up a bill for her that was five 1447 01:11:47.239 --> 01:11:49.560 hundred and eighty dollars. 1448 01:11:48.800 --> 01:11:51.399 Five hundred and eighty dollars, and they kind of okie 1449 01:11:51.439 --> 01:11:54.680 doked her again at the register. She gave the credit 1450 01:11:54.720 --> 01:11:57.239 card to pay or the debit card whatever she's using, 1451 01:11:57.640 --> 01:12:00.680 and didn't realize that it was over eight hundred dollars 1452 01:12:00.720 --> 01:12:03.840 her own groceries plus all the stuff they stuffed in 1453 01:12:03.880 --> 01:12:06.399 her cart walking through the story. Remember, this is an 1454 01:12:06.399 --> 01:12:10.159 older woman with memory problems. So Dimitri reached out the 1455 01:12:10.199 --> 01:12:13.720 Walmart yesterday, talked to the store manager there. I made 1456 01:12:13.760 --> 01:12:17.800 some suggestions on other people to talk to, and we've 1457 01:12:17.840 --> 01:12:20.520 got another update now what happens, sir? 1458 01:12:20.600 --> 01:12:21.119 Yeah, I had a. 1459 01:12:21.039 --> 01:12:24.079 Pretty impressive response from the gentleman who's the store manager 1460 01:12:24.119 --> 01:12:26.479 at that Greeley Walmart. It was his day off, and 1461 01:12:26.560 --> 01:12:29.920 yet he called me twice, including the second call yesterday 1462 01:12:29.960 --> 01:12:32.880 evening in which he said that he familiarized himself with 1463 01:12:32.920 --> 01:12:37.079 the situation. So the videos contacted our caller, and our caller, 1464 01:12:37.079 --> 01:12:39.079 he may recall, was calling on behalf of the elderly 1465 01:12:39.239 --> 01:12:40.680 lady here has no position to call. 1466 01:12:40.800 --> 01:12:41.600 That's right, and he. 1467 01:12:41.600 --> 01:12:44.439 Made an appointment with them for them to come in 1468 01:12:44.520 --> 01:12:45.279 on Thursday. 1469 01:12:45.600 --> 01:12:45.880 Nice. 1470 01:12:46.000 --> 01:12:49.520 Now, he cited some kind of a company policy against 1471 01:12:49.520 --> 01:12:52.640 talking to the press in great detail without company authorization, 1472 01:12:52.840 --> 01:12:55.119 but it made it clear to me he kind of 1473 01:12:55.479 --> 01:12:58.319 I got the sense that the makings are going to 1474 01:12:58.359 --> 01:13:01.479 be very pleased with tomorrow's visit to Walmart. So I 1475 01:13:01.520 --> 01:13:03.399 do have a message into the caller. I asked her 1476 01:13:03.399 --> 01:13:05.119 to call me as soon as that meeting is over 1477 01:13:05.359 --> 01:13:08.760 to tell me how it was resolved. But I'm extremely optimistic. 1478 01:13:08.960 --> 01:13:11.720 The gentleman I spoke with it's taking it extremely seriously. 1479 01:13:11.720 --> 01:13:13.079 He's very sympathetic to this. 1480 01:13:14.680 --> 01:13:16.279 They're going to give her the money. Yeah, I don't 1481 01:13:16.319 --> 01:13:18.439 think they will follow up with them tomorrow, but I 1482 01:13:18.520 --> 01:13:19.800 have zero doubt Tomeitri. 1483 01:13:20.039 --> 01:13:25.079 Really, I've never dealt with Walmart, so I'm very pleasantly surprised. 1484 01:13:25.399 --> 01:13:28.119 And it was such a nice, nice contrast to the 1485 01:13:28.319 --> 01:13:30.960 scumbags that ripped her off. In fact, I'm going to 1486 01:13:31.079 --> 01:13:33.600 go to that Walmart Greely and see if I can 1487 01:13:33.600 --> 01:13:36.640 get a video of the gypsies. No, no, I'm going 1488 01:13:36.720 --> 01:13:39.199 to make my make one myself. If you want to 1489 01:13:39.239 --> 01:13:42.760 get a video of gypsies praying on good normal, hard 1490 01:13:42.800 --> 01:13:46.079 working Americans and the cops. 1491 01:13:46.359 --> 01:13:46.840 Of course. 1492 01:13:48.199 --> 01:13:50.800 Oh, I'm going to put it here on YouTube, on Rumble, 1493 01:13:51.560 --> 01:13:53.680 on Brightbart, I'll put it everywhere. 1494 01:13:53.720 --> 01:13:55.920 You know what kills me? Well, First of all, I 1495 01:13:55.960 --> 01:13:58.520 want to say this about Walmart class act. You know, 1496 01:13:58.600 --> 01:14:00.800 people used to go, ah, they don't pay their employees. 1497 01:14:00.920 --> 01:14:01.039 Right. 1498 01:14:01.239 --> 01:14:04.399 Anybody that thinks that you're absolutely full of crap, you're 1499 01:14:04.399 --> 01:14:06.640 full of crap. You go to Walmart, you work hard. 1500 01:14:06.920 --> 01:14:09.640 Some of their store managers make over a half a 1501 01:14:09.760 --> 01:14:12.880 million dollars a year. So just remember that they pay 1502 01:14:12.920 --> 01:14:16.600 their people right. Their benefits are great, their stock options 1503 01:14:16.600 --> 01:14:18.640 are great, they have a matching four A one K. 1504 01:14:19.039 --> 01:14:21.840 On the employee side, they're great people. Okay, I'm not 1505 01:14:21.880 --> 01:14:24.600 going to say they're perfect, but nobody's perfect on the 1506 01:14:24.640 --> 01:14:30.159 consumer side. My god, Sam Walton. Sam Walton's a man. Listen, 1507 01:14:30.199 --> 01:14:32.239 when I didn't have any money, you guys, can you 1508 01:14:32.279 --> 01:14:35.279 can think this is a funny story or not. I'm 1509 01:14:35.319 --> 01:14:39.159 fifty two. When I was nineteen years old and Suzanne 1510 01:14:39.199 --> 01:14:42.079 moved in with me, she was sixteen or seventeen. Yeah, 1511 01:14:42.119 --> 01:14:45.399 back then in Oklahoma, all that stuff flew no problems there. 1512 01:14:46.319 --> 01:14:48.600 I got to say this. So I had a pair 1513 01:14:48.640 --> 01:14:50.560 of shoes. Man, I worked my butt off. I worked 1514 01:14:50.560 --> 01:14:53.560 in a grocery store, non Walmart, I was. I worked 1515 01:14:53.600 --> 01:14:57.159 my way up to stock manager, and I worked probably 1516 01:14:57.199 --> 01:14:59.560 seventy hours a week. And you know, back then you're 1517 01:14:59.600 --> 01:15:02.800 talking seven bucks an hour. Maybe the only time we 1518 01:15:02.840 --> 01:15:04.840 really made money to pay our bills is when I 1519 01:15:04.880 --> 01:15:08.319 had overtime. My entire world was overtime. So I was 1520 01:15:08.359 --> 01:15:11.560 seventy hours a week. She was working. We had no money. 1521 01:15:12.039 --> 01:15:15.359 I remember at one point the electric bills, do the 1522 01:15:15.439 --> 01:15:18.960 rents do? We gotta go buy some groceries, gotta eat something. 1523 01:15:19.960 --> 01:15:24.159 I had a pair of shoes, literally horrible pair of shoes. Okay, 1524 01:15:24.359 --> 01:15:27.960 bought them at Walmart. I wore them probably six months, 1525 01:15:28.000 --> 01:15:30.159 where the hell out of them. I brought him back 1526 01:15:30.199 --> 01:15:35.199 to a Walmart in Kuita, Oklahoma. They gave me a 1527 01:15:35.199 --> 01:15:39.359 new pair of shoes. Okay, I'm actually like almost tearing 1528 01:15:39.439 --> 01:15:42.880 up over this. I use that as a funny story sometimes. 1529 01:15:43.000 --> 01:15:45.039 Walk Did you ask them where you got the shoes? 1530 01:15:45.199 --> 01:15:47.760 No, I didn't talk. I use that as a funny 1531 01:15:47.800 --> 01:15:51.279 story sometimes. But in all honesty, that Walmart I met 1532 01:15:51.279 --> 01:15:54.600 Sam Walton in prior to that, he was sacking groceries 1533 01:15:54.680 --> 01:15:57.680 in Kuwita, Oklahoma at one of his stores. This is 1534 01:15:57.720 --> 01:16:01.239 before super Walmarts and their grocery tree stores, and honestly, 1535 01:16:01.279 --> 01:16:04.039 I think are failures. But I don't mean the super 1536 01:16:04.079 --> 01:16:06.359 Walmarts with the grocery store. I mean the green ones, 1537 01:16:06.399 --> 01:16:08.760 and I think they're getting rid of them. It's a 1538 01:16:08.760 --> 01:16:11.039 great company. It was started by a great man. 1539 01:16:11.399 --> 01:16:14.119 I have a first hand Sam Walton story. Whenever you 1540 01:16:14.119 --> 01:16:17.000 want me to tell you it's perfect, it takes I 1541 01:16:17.079 --> 01:16:19.800 had a and this took place in the mid nineties. 1542 01:16:19.840 --> 01:16:22.039 I had a business meeting over at a company in 1543 01:16:22.119 --> 01:16:25.640 Longmont called McLean Western Distribution, And as I pulled up, 1544 01:16:25.720 --> 01:16:28.960 I saw a small airplane parked in the grass. McLean 1545 01:16:28.960 --> 01:16:31.439 Western is kind of in the middle of nowhere over there, 1546 01:16:31.600 --> 01:16:33.920 right where the real estate is cheap, and there's a 1547 01:16:33.960 --> 01:16:37.359 tiny private plane parked in the grass. And I happened 1548 01:16:37.359 --> 01:16:40.079 to ask my contact, who's the GM of that facility? So, 1549 01:16:40.239 --> 01:16:42.880 what's you know, who's got a landing strip over there? 1550 01:16:42.920 --> 01:16:44.479 He said, Sam Walton is here. 1551 01:16:44.640 --> 01:16:44.960 Wow. 1552 01:16:45.039 --> 01:16:51.039 He showed up unannounced flew landed behind the warehouse in 1553 01:16:51.199 --> 01:16:55.359 somebody's field, walked up to the dock, told the guy, Hey, 1554 01:16:55.359 --> 01:16:56.680 I'm here to see the manager. 1555 01:16:56.920 --> 01:16:59.720 That's great. The other thing, and I'll end this on Walmart. 1556 01:17:00.199 --> 01:17:02.680 I just really appreciate what they're doing for this lady. 1557 01:17:02.720 --> 01:17:05.720 But their stock when it's split a while back. I've 1558 01:17:05.720 --> 01:17:08.239 owned their stock forever. But when I say I bought 1559 01:17:08.239 --> 01:17:10.439 a lot, I'm not going to share, but it's a lot, 1560 01:17:10.960 --> 01:17:13.199 and that stock has doubled for me. It's got a 1561 01:17:13.279 --> 01:17:16.680 very small dividend. It's like maybe seventy cents a share 1562 01:17:16.760 --> 01:17:19.439 or something, but it's literally doubled for me. I have 1563 01:17:19.520 --> 01:17:22.960 made a small fortune off of Walmart. We shop at Walmart. 1564 01:17:23.920 --> 01:17:26.439 My son has things to do with Walmart. So I'll 1565 01:17:26.479 --> 01:17:29.439 say that. And it's just a great company. And honest 1566 01:17:29.439 --> 01:17:32.720 to God, is they're huge. I mean, let's face it, 1567 01:17:32.880 --> 01:17:35.960 largest retailer in the world. I think you're giving Amazon 1568 01:17:36.000 --> 01:17:38.760 a good run when it comes to home delivery and 1569 01:17:38.800 --> 01:17:41.359 a lot of other stuff now, but thank you to Walmart. 1570 01:17:41.359 --> 01:17:43.920 Who was the what was the store manager's name. 1571 01:17:44.159 --> 01:17:46.439 I'd have to look it up in my notes, and frankly, 1572 01:17:46.720 --> 01:17:49.319 I'm afraid to give you his name because he's unauthorized 1573 01:17:49.359 --> 01:17:50.159 to talk to the media. 1574 01:17:50.199 --> 01:17:53.039 Sara, let's not do it. I love it. Now we've 1575 01:17:53.079 --> 01:17:56.399 got an update. This is Curtis pro Form Concrete. Curtis, 1576 01:17:56.399 --> 01:17:58.119 how are you doing? He's one of our experts to 1577 01:17:58.239 --> 01:17:59.560 referral Lis dot com. 1578 01:18:00.479 --> 01:18:01.479 Great Mark, how are you? 1579 01:18:01.640 --> 01:18:04.079 I'm doing? Great man. So a couple things here. One, 1580 01:18:04.159 --> 01:18:08.479 we sent you pictures. Matthew called yesterday and Matthew, you 1581 01:18:08.560 --> 01:18:11.159 sent us a bunch of pictures. You had a concrete 1582 01:18:11.159 --> 01:18:14.079 company come out and they poured a patio. They poured 1583 01:18:14.119 --> 01:18:16.880 over by your fence. You send us pictures that gate 1584 01:18:17.000 --> 01:18:19.840 doesn't even open after they poured by the fence, right, 1585 01:18:21.279 --> 01:18:21.720 that's right. 1586 01:18:22.199 --> 01:18:23.800 Yeah, it's atrocious. 1587 01:18:24.000 --> 01:18:26.800 It's atrocious. So we sent the pictures over to Curtis. 1588 01:18:26.880 --> 01:18:31.279 Dmitri got involved, Deputy d got involved. And here's what's amazing, 1589 01:18:31.560 --> 01:18:34.319 referral Lis dot com. I love having great people. We 1590 01:18:34.359 --> 01:18:37.239 can go to Curtis. You looked at the pictures. I'm 1591 01:18:37.239 --> 01:18:39.359 not going to paint a bad or good picture. What 1592 01:18:39.520 --> 01:18:42.479 is your opinion of the whole job. Matthew's basically saying 1593 01:18:42.800 --> 01:18:45.319 the gate won't open. And then the other issues were, 1594 01:18:45.399 --> 01:18:48.279 what didn't you say it starting to spall or what 1595 01:18:48.399 --> 01:18:49.840 were the other issues, Matthew. 1596 01:18:51.399 --> 01:18:52.039 And it was on. 1597 01:18:54.199 --> 01:18:57.199 One, say, of the gated falling apart from the buildings, 1598 01:18:57.239 --> 01:18:58.960 but it looks like it's sagging down so you can 1599 01:18:59.000 --> 01:19:01.520 see where the cocking ist bit off the wall. 1600 01:19:01.760 --> 01:19:03.520 You said, it almost looks like it needs to be 1601 01:19:03.600 --> 01:19:06.720 kind of mud jacked. It's actually started sloping where the 1602 01:19:06.800 --> 01:19:10.079 calking was, Curtis, it's dropped down. I mean, what are 1603 01:19:10.079 --> 01:19:16.760 the different fixes here looking at the pictures, Curtis. 1604 01:19:15.359 --> 01:19:19.000 Well, a couple things there. They've got some hairline cracks 1605 01:19:19.159 --> 01:19:22.920 which are somewhat negligible just because they didn't put enough 1606 01:19:22.920 --> 01:19:25.920 control joints in got it. But the way they sloped 1607 01:19:26.079 --> 01:19:31.600 from the back patio through to the front, they kind 1608 01:19:31.920 --> 01:19:35.520 they literally cemented his fence and his gait in and 1609 01:19:35.560 --> 01:19:38.680 then they kinda did a swale turned down by where 1610 01:19:38.680 --> 01:19:41.720 the gate was supposed to open. And then on the 1611 01:19:41.760 --> 01:19:43.960 backside they didn't even put a form board to create 1612 01:19:43.960 --> 01:19:47.079 a step or anything. They literally look like they cut 1613 01:19:47.119 --> 01:19:48.600 it out or beveled it at fifteen. 1614 01:19:48.800 --> 01:19:52.079 I mean, so it's just a horrible genner to do 1615 01:19:52.119 --> 01:19:52.720 a better. 1616 01:19:52.560 --> 01:19:54.199 Job than what I'm seeing in this one. 1617 01:19:54.359 --> 01:19:56.000 Well, is there any way. 1618 01:19:55.880 --> 01:19:59.840 Is there anyway to fix it? 1619 01:20:00.159 --> 01:20:01.319 Not sort of tearing it out. 1620 01:20:01.680 --> 01:20:04.079 Yeah, that's that's what I was afraid you're gonna say. 1621 01:20:04.119 --> 01:20:05.960 And you know, we called this guy. What was the 1622 01:20:06.039 --> 01:20:09.960 name of the company again, Matthew. 1623 01:20:09.800 --> 01:20:14.680 It was mister my It was just Professional Concrete Company. 1624 01:20:14.920 --> 01:20:18.000 Yeah, so we called mister may And let's remind everybody, Kelly, 1625 01:20:18.079 --> 01:20:21.039 what mister my said. I love this. Do you remember. 1626 01:20:21.199 --> 01:20:24.039 Yeah, he was actually at a job and he said 1627 01:20:24.039 --> 01:20:27.520 that he would basically be willing to come on Friday. 1628 01:20:27.560 --> 01:20:30.319 Yea, he said he was going to come on Friday. 1629 01:20:31.880 --> 01:20:34.760 Here's the issue, though, I don't think he's going to 1630 01:20:34.800 --> 01:20:37.800 come on Friday. But you know what, maybe he will. 1631 01:20:38.039 --> 01:20:42.199 Maybe mister Myye will do the right thing. So I'm 1632 01:20:42.199 --> 01:20:44.720 going to do this, Matthew. I've got to give him 1633 01:20:44.760 --> 01:20:47.600 the opportunity to come on Friday. But I'm going to 1634 01:20:47.680 --> 01:20:52.960 promise everybody out there, if mister Miye doesn't come on Friday, 1635 01:20:53.359 --> 01:20:56.399 I'm going to do some free commercials for him, because 1636 01:20:56.479 --> 01:20:59.239 after hearing from our expert how bad this job is. 1637 01:20:59.319 --> 01:21:01.279 Think about this. You have a guy come out and 1638 01:21:01.319 --> 01:21:04.920 pour cement and he literally makes it to where your 1639 01:21:05.039 --> 01:21:08.439 gate can't open. He cements the fence and the gate. 1640 01:21:08.880 --> 01:21:11.079 I mean he is he a complete moron? I mean, 1641 01:21:11.119 --> 01:21:13.800 am I crazy? Matthew? That's basically what he did? Right? 1642 01:21:13.880 --> 01:21:16.920 You can't open your gate? It is how could you 1643 01:21:17.000 --> 01:21:19.000 even leave the job at that point? 1644 01:21:20.520 --> 01:21:23.119 What happened? When I got there, the concrete was freshly poored, 1645 01:21:23.199 --> 01:21:24.720 and then I went to the back, and then Kate 1646 01:21:24.840 --> 01:21:27.159 was up. So I called them to have the concrete 1647 01:21:27.159 --> 01:21:29.840 company put the gate back on, and Kate went open. 1648 01:21:30.560 --> 01:21:32.239 So I called him that he needed to fix this. 1649 01:21:32.359 --> 01:21:34.159 They came by the next day and he just hit 1650 01:21:34.199 --> 01:21:36.640 the area with a hammer and busted out and called 1651 01:21:36.640 --> 01:21:37.000 it good. 1652 01:21:37.680 --> 01:21:42.039 Oh my god, this is mister Leogo or whatever? 1653 01:21:42.119 --> 01:21:42.319 Right? 1654 01:21:42.920 --> 01:21:45.239 Did he have a Bond's eye tree hold on, Curtis. 1655 01:21:45.279 --> 01:21:49.159 Here's the deal, Matthew, here's what I want. We're going 1656 01:21:49.239 --> 01:21:53.039 to give him every opportunity Friday, every opportunity. If he 1657 01:21:53.079 --> 01:21:57.199 doesn't come on Friday, it's going to be a wonderful 1658 01:21:57.199 --> 01:22:00.479 show Monday. If you like a lot of fireworks, it's 1659 01:22:00.520 --> 01:22:04.000 going to be a wonderful, wonderful show Monday. I'm sick 1660 01:22:04.039 --> 01:22:07.560 and tired of contractors not doing the right thing. This 1661 01:22:07.600 --> 01:22:11.319 isn't something that's you know, this isn't blue or gray. 1662 01:22:11.880 --> 01:22:15.640 This damn thing is bad. They poured a job and 1663 01:22:15.680 --> 01:22:19.079 the guy can't open his gate everywhere where they caalked it. 1664 01:22:19.079 --> 01:22:22.119 It has dropped down and there's issues everywhere. It's just 1665 01:22:22.159 --> 01:22:26.439 a horrible job. And mister Miogi there said he was 1666 01:22:26.479 --> 01:22:28.119 going to come on Friday. So we're going to give 1667 01:22:28.159 --> 01:22:31.119 him the opportunity to do that. Now, Curtis, with pro 1668 01:22:31.199 --> 01:22:34.640 form concrete, what are you going to get my driveway done? Brother? 1669 01:22:36.800 --> 01:22:37.800 Give me some good weather? 1670 01:22:38.359 --> 01:22:40.920 Yeah, I know he I signed a deal with him. 1671 01:22:40.920 --> 01:22:43.199 He's been on How long you've been on the refral list, Curtis, 1672 01:22:43.199 --> 01:22:43.600 I mean. 1673 01:22:43.520 --> 01:22:47.199 Forever since like twenty twelve, I. 1674 01:22:47.119 --> 01:22:49.600 Think, yeah, so we're talking way over ten years. I 1675 01:22:49.720 --> 01:22:53.119 called you up, I got three bids and I went 1676 01:22:53.199 --> 01:22:55.239 with you. You came out. I mean it's been what 1677 01:22:55.399 --> 01:22:58.159 three weeks or something, and I told him, I said, listen, 1678 01:22:58.199 --> 01:23:01.279 you can't do it before Thanksgiving. We've got twenty people 1679 01:23:01.319 --> 01:23:04.000 coming over the house. We're gonna have cars everywhere. But 1680 01:23:04.039 --> 01:23:08.000 he's going to come out and actually expand my driveway 1681 01:23:08.720 --> 01:23:12.239 and he's going to replace like three four huge chunks 1682 01:23:12.279 --> 01:23:14.479 of it that have cracked over the years. So I'm 1683 01:23:14.520 --> 01:23:16.640 looking forward to getting that done. But I told him, 1684 01:23:16.640 --> 01:23:20.079 get it done. Anytime we can get out of your way. 1685 01:23:20.479 --> 01:23:22.760 Just make sure the weather's right. But if you want 1686 01:23:22.880 --> 01:23:25.359 the right guy to do the concrete, call Curtis up. 1687 01:23:25.359 --> 01:23:28.520 He's the guy I got three estimates on mine and not. 1688 01:23:29.000 --> 01:23:32.039 He came in right about the lowest. He was a 1689 01:23:32.119 --> 01:23:35.399 little over, not much, a couple hundred bucks. But he's 1690 01:23:35.399 --> 01:23:38.239 been on the referral list forever and I've had zero complaints. 1691 01:23:38.479 --> 01:23:41.399 That's my favorite part, so I know the job's going 1692 01:23:41.439 --> 01:23:43.880 to be done. Curtis. I appreciate you coming on looking 1693 01:23:43.920 --> 01:23:47.199 at those pictures, helping Matthew out. And if this other 1694 01:23:47.239 --> 01:23:49.319 guy doesn't do the right thing, Matthew, I want you 1695 01:23:49.359 --> 01:23:51.199 to call Curtis because you're going to have to get 1696 01:23:51.199 --> 01:23:53.800 it fixed eventually. You might as well get Curtis out 1697 01:23:53.840 --> 01:23:57.039 there to put eyeballs on it. But Curtis pro formed concrete. 1698 01:23:57.039 --> 01:24:01.039 Three oh three eight eight eight seven seven three oh 1699 01:24:01.079 --> 01:24:04.880 three eight eight eight seventy seven fifty five. I gotta 1700 01:24:04.920 --> 01:24:06.880 take a break, listen, I got some lines open. We're 1701 01:24:06.920 --> 01:24:09.600 gonna clear these up. You've been ripped off taking advantage 1702 01:24:09.640 --> 01:24:12.119 of having any questions. I want you to call now. 1703 01:24:12.159 --> 01:24:14.920 Three oh three seven one three eight two five five. 1704 01:24:15.119 --> 01:24:17.399 I haven't heard a good landlord story in a while. 1705 01:24:17.640 --> 01:24:23.479 I like hearing about scumbag landlords. 1706 01:24:25.439 --> 01:24:28.720 Go with a sure thing Denver's best roofer Excel Roofing 1707 01:24:28.800 --> 01:24:29.399 dot com. 1708 01:24:29.439 --> 01:24:31.479 You don't pay a cent until you're content. 1709 01:24:34.840 --> 01:24:38.039 Time for an insurance check up free, no obligation comparison 1710 01:24:38.159 --> 01:24:41.720 call Compass Insurance paying too much your coverage at dozens 1711 01:24:41.720 --> 01:24:44.479 of insurance companies find out now three oh three seven 1712 01:24:44.560 --> 01:24:47.359 seven to one help. You'll think you're his only customer 1713 01:24:47.399 --> 01:24:49.640 when you choose Frank durand the real estate Man dot 1714 01:24:49.680 --> 01:24:53.039 com to list your home with Remax Alliance three oh 1715 01:24:53.039 --> 01:24:56.119 three nine two zero sixteen twenty two. 1716 01:24:57.279 --> 01:24:59.279 All right, Boks three oh three seven one three eight 1717 01:24:59.279 --> 01:25:01.199 two five five, we have a line open. You've been 1718 01:25:01.239 --> 01:25:04.319 ripped off, need some help. We've recouped a ton of 1719 01:25:04.359 --> 01:25:06.319 money today. We're going to do some updates that are 1720 01:25:06.319 --> 01:25:08.600 going to blow people away here in one second. But 1721 01:25:08.640 --> 01:25:11.319 Tom has been holding for a long time. First of all, Tom, 1722 01:25:12.119 --> 01:25:14.119 he should I go to Tom first? Or should I 1723 01:25:14.159 --> 01:25:16.000 go to Don Kelly? 1724 01:25:16.159 --> 01:25:18.720 I swear I'm going to get in there and kick 1725 01:25:18.760 --> 01:25:19.119 your butt. 1726 01:25:19.239 --> 01:25:21.119 Uh oh, Tom, what's going on with you? 1727 01:25:21.239 --> 01:25:21.439 Sir? 1728 01:25:24.159 --> 01:25:24.520 Tom. 1729 01:25:24.680 --> 01:25:26.840 Yes, No, I'm mark your Tom. 1730 01:25:26.920 --> 01:25:29.840 Yes, sir Mark, I appreciate you taking the call. 1731 01:25:30.039 --> 01:25:31.760 What's going on? It says you got an issue with 1732 01:25:31.800 --> 01:25:33.399 Social Security? 1733 01:25:34.399 --> 01:25:35.399 This is for my sister. 1734 01:25:35.520 --> 01:25:38.399 Okay, So she is receiving. 1735 01:25:40.119 --> 01:25:42.079 Social Security disability, got it? 1736 01:25:42.920 --> 01:25:44.399 They took it away. 1737 01:25:44.199 --> 01:25:45.720 From her a couple of months ago. 1738 01:25:45.800 --> 01:25:49.600 Why that she was making too much money? Oh, my 1739 01:25:49.680 --> 01:25:51.840 sister is a senior citizen. She works for one of 1740 01:25:51.840 --> 01:25:53.680 the local grocery chains as a bagger. 1741 01:25:55.199 --> 01:25:57.720 Well, this is pretty cut and dry. Man, Hold on 1742 01:25:57.760 --> 01:25:59.720 a second, this is pretty cut and dry. She either 1743 01:26:00.079 --> 01:26:03.600 crosses to the threshold or doesn't. I mean, does she 1744 01:26:03.720 --> 01:26:04.800 make too much money? 1745 01:26:09.000 --> 01:26:11.079 You know, she was giving the letters. My sister has 1746 01:26:11.119 --> 01:26:15.479 an intellectual disability, and I guess she was getting letters 1747 01:26:15.479 --> 01:26:20.279 from Social Security about hours. And I had been speaking 1748 01:26:20.319 --> 01:26:22.720 to the grocery chain about that, about quick giving her 1749 01:26:22.760 --> 01:26:24.880 so many hours. She can't work, you. 1750 01:26:24.800 --> 01:26:26.279 Know, thirty plus hours. 1751 01:26:26.399 --> 01:26:29.920 She's got to be you know, twenty right around there. 1752 01:26:30.600 --> 01:26:32.920 How much is she making? It looks like in twenty 1753 01:26:33.000 --> 01:26:38.760 twenty four, the SGA is fifteen and fifty dollars a month. 1754 01:26:39.159 --> 01:26:40.520 Is she making more than that? 1755 01:26:43.920 --> 01:26:47.680 At some point in time she was with the increase 1756 01:26:47.720 --> 01:26:51.239 in hours and also the increase in pay for in Denver, 1757 01:26:51.479 --> 01:26:53.600 I mean, minimum wage has gone up so much and 1758 01:26:53.680 --> 01:26:58.880 I just recently had them reduce her hours less than twenty. 1759 01:26:58.920 --> 01:27:00.720 They were telling me, well, she has to worry twenty 1760 01:27:00.720 --> 01:27:02.680 hours a week, and it's like, no, I'm going to 1761 01:27:02.760 --> 01:27:06.039 get ahold of the union Local seven and they got 1762 01:27:06.079 --> 01:27:09.479 involved and I said, she doesn't need any insurance or anything. 1763 01:27:09.600 --> 01:27:11.840 So you guys have that or you have that part 1764 01:27:11.880 --> 01:27:14.439 figured out. If she continues to work, it's going to 1765 01:27:14.479 --> 01:27:21.119 be under the threshold, right, So what does social Security say? 1766 01:27:21.159 --> 01:27:21.359 Now? 1767 01:27:21.359 --> 01:27:24.199 What does disability say? Now that she's going to have 1768 01:27:24.279 --> 01:27:25.039 less hours? 1769 01:27:26.359 --> 01:27:28.520 We're on a holding pattern. We're waiting for them to 1770 01:27:28.760 --> 01:27:31.760 get an appointment, and it's been a couple of months. 1771 01:27:31.840 --> 01:27:34.760 Is there anybody I can talk to maybe try to 1772 01:27:34.800 --> 01:27:36.800 expedite this because she has nothing coming in now. 1773 01:27:37.920 --> 01:27:41.720 Well, God, she's in that weird trap. She really is. 1774 01:27:42.880 --> 01:27:46.399 McGuire six years old. Yeah, hold on a second, see 1775 01:27:46.439 --> 01:27:50.319 if we can get Sullivan and McGuire. Kelly, do you 1776 01:27:50.359 --> 01:27:53.600 have their number. I'd like to see if we can 1777 01:27:53.640 --> 01:27:57.399 get them on. Suzanne might have that number. She's probably listening. 1778 01:27:57.640 --> 01:27:59.039 Hold on, man, I hate to do this. 1779 01:27:59.119 --> 01:27:59.279 Year. 1780 01:27:59.279 --> 01:28:01.279 I'm going to put you on hold. I want to 1781 01:28:01.319 --> 01:28:08.039 see if I can't get someone on that specializes in this. Okay, Okay, Well, 1782 01:28:08.079 --> 01:28:10.960 it's not every day you get a call going someone 1783 01:28:11.039 --> 01:28:15.079 makes too much money or or you know, the minimum 1784 01:28:15.079 --> 01:28:18.640 wage is too high, But in his particular circumstance, it is. 1785 01:28:19.079 --> 01:28:21.359 I mean, it truly is. And they put you in 1786 01:28:21.399 --> 01:28:24.279 the position that guaranteed money coming in, they take it 1787 01:28:24.319 --> 01:28:27.119 away because you go over that threshold. I mean, you 1788 01:28:27.119 --> 01:28:30.000 can look at it any way you want to me. 1789 01:28:30.560 --> 01:28:33.840 I'm actually buying what the guy is selling or laying 1790 01:28:33.920 --> 01:28:40.119 down that his sisters disabled and has you know, some problems. Okay, 1791 01:28:40.279 --> 01:28:43.359 let's just put it like that. And I think she 1792 01:28:43.520 --> 01:28:46.000 is kind of stuck in the system, so, you know, 1793 01:28:46.279 --> 01:28:48.840 to pull all of her benefits seems a little crazy. 1794 01:28:48.880 --> 01:28:51.279 But let's see if we can't get an expert on. 1795 01:28:51.399 --> 01:28:55.760 So Sullivan, Sullivan and maguire Kelly. Now let's talk updates. Guys, 1796 01:28:56.479 --> 01:28:59.600 Doc you're up first. This one's great. So Doc called over. 1797 01:29:00.439 --> 01:29:03.079 I want to do this one first. The cat. We 1798 01:29:03.119 --> 01:29:04.800 had a guy called in. He had a problem with 1799 01:29:04.840 --> 01:29:07.520 the dealership. It turns out the dealership was a stand 1800 01:29:07.600 --> 01:29:10.119 up dealership and they're going to actually give him five 1801 01:29:10.159 --> 01:29:12.399 hundred bucks. He had a quote. He bought the vehicle 1802 01:29:12.439 --> 01:29:15.439 about three months ago. He had a quote for six 1803 01:29:15.560 --> 01:29:19.840 thousand dollars, right, that's correct, six thousand dollars to replace 1804 01:29:19.920 --> 01:29:24.359 the cats on A twenty nineteen f two fifty, six 1805 01:29:24.439 --> 01:29:27.560 thousand dollars. And he's like, I just bought this, I'm unhappy, 1806 01:29:27.560 --> 01:29:29.800 blah blah blah. We got the dealer to kick in 1807 01:29:29.880 --> 01:29:32.039 five hundred. They actually came on the arrow is a 1808 01:29:32.039 --> 01:29:35.479 great deal, now, Doc, I wanted him to call right 1809 01:29:35.520 --> 01:29:39.319 across the border. Who did you call? Or what town 1810 01:29:39.359 --> 01:29:39.840 were they in? 1811 01:29:40.039 --> 01:29:43.760 I called two separate muffle shops in Wyoming. 1812 01:29:43.800 --> 01:29:45.000 I didn't look at the town. 1813 01:29:44.920 --> 01:29:47.359 So in Wyoming. In Wyoming and you asked him how 1814 01:29:47.439 --> 01:29:51.359 much for new cats on a twenty nineteen f two fifty. 1815 01:29:51.439 --> 01:29:55.319 Remember here in Colorado, California missions. I know there's people 1816 01:29:55.359 --> 01:29:57.359 out there going to say, oh, you can't tell people 1817 01:29:57.399 --> 01:29:59.439 that app bs. I can tell them what I want. 1818 01:29:59.640 --> 01:30:01.840 Here's the bottom line. Because of our governor in the 1819 01:30:01.920 --> 01:30:05.279 lefty ways, all you lefties out there that vote for 1820 01:30:05.359 --> 01:30:09.920 these lefties and complain about grocery prices and complain about 1821 01:30:10.000 --> 01:30:12.520 the cost of living and housing. I want you to 1822 01:30:12.600 --> 01:30:14.920 listen to something. I want you to listen to what 1823 01:30:15.000 --> 01:30:18.199 these great lefties have done to the state of Colorado. 1824 01:30:18.640 --> 01:30:21.199 So when you called there and asked how much to 1825 01:30:21.239 --> 01:30:23.760 replace them, Doc, what did you find out? 1826 01:30:24.079 --> 01:30:27.560 One was two thousand to four he said, probably on 1827 01:30:27.640 --> 01:30:30.800 a low end, and the other one said sixteen hundred 1828 01:30:31.159 --> 01:30:32.159 plus one hundred. 1829 01:30:31.920 --> 01:30:35.119 For labor, seventeen hundred dollars seventeen hundred, So. 1830 01:30:34.960 --> 01:30:39.319 Seventeen hundred dollars compared to six thousand dollars where you 1831 01:30:39.359 --> 01:30:42.319 don't have to get California missions now, correct? I can 1832 01:30:42.359 --> 01:30:46.039 already hear the buzzing out there. Well, we're California missions. 1833 01:30:46.039 --> 01:30:48.439 You have to have it. No, if you own a shop, 1834 01:30:48.840 --> 01:30:51.720 you have to sell it. You can't go buy one 1835 01:30:51.760 --> 01:30:54.079 and have a shop install it. They'll get fined so 1836 01:30:54.199 --> 01:30:56.439 much you'll run them out of business. Most mod Boss, 1837 01:30:56.720 --> 01:30:58.800 you can't do that. Shops aren't going to do that. 1838 01:30:59.079 --> 01:31:01.640 But yes, believe it or not, we still live in 1839 01:31:01.680 --> 01:31:04.399 a free country where I can take my truck my 1840 01:31:04.520 --> 01:31:07.600 car to Wyoming and buy cats there. And guess what, 1841 01:31:07.720 --> 01:31:11.239 here's a secret. You ready, This secret's so good it'll 1842 01:31:11.279 --> 01:31:14.680 pass the missions here right that cat I buy in Wyoming, 1843 01:31:14.920 --> 01:31:18.039 We'll pass some missions right here in Colorado. I'll be 1844 01:31:18.159 --> 01:31:21.319 damned everybody out there. So you left these out there 1845 01:31:21.359 --> 01:31:23.920 that decided that you're always going to vote that way. 1846 01:31:24.880 --> 01:31:27.479 Think of the homeless and think of cats. I want 1847 01:31:27.520 --> 01:31:29.399 you to think of cats every time. I'll bet the 1848 01:31:29.760 --> 01:31:31.920 not the ones you eat, No, the cat's on your car, 1849 01:31:31.960 --> 01:31:34.920 will bet the sales tax is much less too. Most 1850 01:31:35.039 --> 01:31:36.079 likely it is less time. 1851 01:31:36.359 --> 01:31:38.640 Speaking of homeless, have a quick follow up, please. 1852 01:31:38.720 --> 01:31:41.439 We had a guy who was in hospice, got sent 1853 01:31:41.479 --> 01:31:43.479 to the hospital and didn't. 1854 01:31:43.159 --> 01:31:45.000 Have a place to go. Oh my god, he was 1855 01:31:45.000 --> 01:31:45.920 going to be discharged. 1856 01:31:46.000 --> 01:31:47.960 Wait a minute, Wait a minute, So homeless guy, what 1857 01:31:48.000 --> 01:31:50.199 did you go into the hospital for. I forget what 1858 01:31:50.239 --> 01:31:52.520 the reason was, but in an emergency situation. 1859 01:31:52.760 --> 01:31:55.119 So he was in there. They were going to discharge 1860 01:31:55.159 --> 01:31:58.600 him and he had no place to go. So I 1861 01:31:58.680 --> 01:32:01.560 told the woman who call on his behalf to get 1862 01:32:01.560 --> 01:32:04.960 in touch with the patient advocate. The patient advocate found 1863 01:32:05.000 --> 01:32:07.279 him a place and he was sent to hospice. 1864 01:32:07.560 --> 01:32:09.720 Oh my god, you found him a place. 1865 01:32:09.560 --> 01:32:12.800 Well, the patient advocate did, but we found. 1866 01:32:12.520 --> 01:32:14.600 That's fine, but you got involved in with me. You 1867 01:32:14.720 --> 01:32:18.279 found him the place he now is in hospice. You know, guys, Doc, 1868 01:32:18.359 --> 01:32:21.000 that's incredible. Those are the kind of stories. I mean, 1869 01:32:21.119 --> 01:32:23.319 just today, we have recouped a ton of money for 1870 01:32:23.399 --> 01:32:26.439 people and helped with a ton of problems. But to 1871 01:32:26.560 --> 01:32:29.640 find a guy a place to die with dignity is incredible. 1872 01:32:29.680 --> 01:32:31.239 Man, give you another quick one. We had a guy 1873 01:32:31.319 --> 01:32:34.319 call up who was out of groceries. This was on 1874 01:32:35.680 --> 01:32:39.159 last week, I think on Friday. Homeless guy or just 1875 01:32:39.960 --> 01:32:42.239 he had no way of going to get groceries. Oh, 1876 01:32:42.359 --> 01:32:45.000 and he called up and he wanted to find out 1877 01:32:45.239 --> 01:32:46.479 how can get groceries. 1878 01:32:46.960 --> 01:32:49.399 Did he need money or he literally needed a ride 1879 01:32:49.479 --> 01:32:50.159 or both needed. 1880 01:32:50.479 --> 01:32:52.479 I don't know about the money, but he needed a ride, 1881 01:32:52.560 --> 01:32:56.239 okay to go to the grocery store. I drove, I 1882 01:32:56.439 --> 01:32:59.079 got a list of what he wanted and dropped it 1883 01:32:59.119 --> 01:33:03.159 off at his house. That gross is the weekend, My god, man, 1884 01:33:03.640 --> 01:33:06.560 and you paid the grocery bell. Well, that's beside the point. 1885 01:33:06.760 --> 01:33:10.239 That is unbelievable, Doc, what a nice thing. Well, we 1886 01:33:10.279 --> 01:33:13.279 do help people. Oh, my god, we help that. No, 1887 01:33:13.520 --> 01:33:15.319 I mean, my god, If you just listened to the 1888 01:33:15.439 --> 01:33:17.800 day's show, we've helped a ton of people. You got 1889 01:33:17.800 --> 01:33:18.920 any more there, No. 1890 01:33:18.920 --> 01:33:20.119 That's that's it's all right. 1891 01:33:20.159 --> 01:33:24.239 Listen, I'm working with a contractor who took sixty thousand dollars. 1892 01:33:24.920 --> 01:33:27.439 I'm from someone. Well, I probably got to mention his 1893 01:33:27.560 --> 01:33:30.079 name a few times. And if it's sixty grand and 1894 01:33:30.119 --> 01:33:32.560 we're not getting anywhere, we probably need to light a 1895 01:33:32.560 --> 01:33:35.319 little more fire under Listen, we're gonna come back. What 1896 01:33:35.359 --> 01:33:37.640 do you have, Dmitri? Update wise? 1897 01:33:37.920 --> 01:33:40.119 Hey, I just did my Walmart update and I'm working 1898 01:33:40.119 --> 01:33:42.760 a couple more complicated cases that aren't ready for an 1899 01:33:42.840 --> 01:33:43.439 update yet. 1900 01:33:43.479 --> 01:33:45.000 Got it going to sound like a total bow? 1901 01:33:45.079 --> 01:33:47.560 You got some after the break? I hope, Yes, I 1902 01:33:47.640 --> 01:33:49.000 have a couple good. 1903 01:33:48.760 --> 01:33:52.239 Ones ones, a death certificate issue, and then I. 1904 01:33:52.239 --> 01:33:54.960 Got a certificate issue. 1905 01:33:55.000 --> 01:33:58.960 And then regarding Hannah, it was dollars case. Regarding that 1906 01:33:59.079 --> 01:34:02.760 forty two thousand dollars that her stepdad jammed into. 1907 01:34:02.600 --> 01:34:05.520 That ATM unbelievable. We're going to talk about that, Tom 1908 01:34:05.560 --> 01:34:07.560 and Don. You guys are going to be up Barry 1909 01:34:07.600 --> 01:34:10.079 Miller with the Steri turnkey. We're going to talk some 1910 01:34:10.199 --> 01:34:13.560 real estate that and a lot more after this. 1911 01:34:19.680 --> 01:34:22.960 Go with a sure thing Denver's best roofer excel roofing 1912 01:34:23.079 --> 01:34:25.720 dot com. You don't pay a cent until you're content. 1913 01:34:29.079 --> 01:34:32.640 Time for an insurance checkup free, no obligation. Comparison call 1914 01:34:32.720 --> 01:34:36.039 Compass Insurance paying too much your coverage at dozens of 1915 01:34:36.079 --> 01:34:38.720 insurance companies find out now three all three seven to 1916 01:34:38.800 --> 01:34:39.279 seven to one. 1917 01:34:39.399 --> 01:34:39.640 Help. 1918 01:34:39.800 --> 01:34:42.439 You'll think you're his only customer when you choose Frank 1919 01:34:42.520 --> 01:34:44.960 durand the real estate man dot com to list your 1920 01:34:45.000 --> 01:34:48.119 home with Remax Alliance three oh three nine two zero 1921 01:34:48.279 --> 01:34:59.439 sixteen twenty two. 1922 01:35:13.399 --> 01:35:16.119 Who else would call on that? It is so I 1923 01:35:16.119 --> 01:35:22.600 don't even know how people make money in that business. 1924 01:35:21.119 --> 01:35:23.960 Nothing so our basketball team was. 1925 01:35:25.399 --> 01:35:27.119 I just don't know who to call on it. Kelly, 1926 01:35:27.159 --> 01:35:30.800 I just, honest to god, don't. 1927 01:35:29.680 --> 01:35:32.000 I can get his number and see if Pete is 1928 01:35:32.039 --> 01:35:33.279 available at a different time. 1929 01:35:33.840 --> 01:35:45.479 Yeah, hold on here, I Mark, you're on the air, 1930 01:35:46.479 --> 01:35:55.560 all right, Sorry about that. Three oh three seven one 1931 01:35:55.600 --> 01:35:59.760 three eight two five five. Hey Dragon, you act like 1932 01:35:59.800 --> 01:36:03.279 if my buttons on, like I'm gonna cuss or something. 1933 01:36:03.279 --> 01:36:07.560 That's crazy. That's crazy, thinking dragon, How the bumper music happened? 1934 01:36:07.640 --> 01:36:08.279 You came back? 1935 01:36:08.319 --> 01:36:11.560 You were talking? Why was on offline? Here's the problem, good, 1936 01:36:11.800 --> 01:36:13.760 here's the problem. First of all, I learned a long 1937 01:36:13.800 --> 01:36:17.199 time ago. You just don't cuss when you're in this studio. 1938 01:36:17.279 --> 01:36:19.239 You simply don't do it. I mean, that's the way 1939 01:36:19.319 --> 01:36:22.760 I live my life, and that's what what what what? 1940 01:36:24.319 --> 01:36:28.239 You just don't do it. So you look surprised. You 1941 01:36:28.279 --> 01:36:31.560 look surprised, and I don't know why you look surprised. 1942 01:36:31.560 --> 01:36:34.439 And people out there, you can always tune into our 1943 01:36:34.479 --> 01:36:37.399 YouTube where it's a show within a show. When we're 1944 01:36:37.439 --> 01:36:40.640 not on air. During the breaks, we're all talking about 1945 01:36:41.239 --> 01:36:44.319 virtually everything, and of course we're behaving and we have 1946 01:36:44.359 --> 01:36:48.920 a great chat room. It's all g rated. Yup, Disney, Disney, Disney, 1947 01:36:49.760 --> 01:36:52.359 you know what I'm saying. It's like that. But Dragon said, hey, 1948 01:36:52.359 --> 01:36:54.840 you're on the air, and I didn't realize I was 1949 01:36:54.880 --> 01:36:58.119 back on the air, and he's acting like, well, you 1950 01:36:58.199 --> 01:37:01.279 got to watch that. I mean, that's what you're saying, right, 1951 01:37:02.319 --> 01:37:04.760 come on, you knew that's all all right? Three O 1952 01:37:04.880 --> 01:37:06.960 three seven one three h Q five five. By the way, 1953 01:37:06.960 --> 01:37:09.039 you've been ripped off taking advantage of we have a 1954 01:37:09.039 --> 01:37:10.920 couple lines open. I want to get back to work 1955 01:37:10.960 --> 01:37:15.199 with hold On real quick. Over three hundred million dollars. Guys, 1956 01:37:15.600 --> 01:37:18.319 you're new to the show, Tell your friends, Tell everybody 1957 01:37:18.319 --> 01:37:20.399 out there. You've been ripped off. You just need help. 1958 01:37:20.439 --> 01:37:23.279 You need to find the right people, You need a handout. 1959 01:37:23.279 --> 01:37:25.319 I mean, you heard what, Doc, did I mean anything 1960 01:37:25.399 --> 01:37:27.960 like that. And I'm not inviting every homeless guy to 1961 01:37:27.960 --> 01:37:30.159 call because he ain't gonna happen. But if you have 1962 01:37:30.319 --> 01:37:32.600 a legitimate b for a problem, we want to help. 1963 01:37:32.840 --> 01:37:35.560 Three zero three Martino, call right now, go ahead, Doc. 1964 01:37:35.720 --> 01:37:37.279 I just want to ask Tom if he went down 1965 01:37:37.279 --> 01:37:40.520 to the local Social Security office in person. 1966 01:37:40.960 --> 01:37:43.319 He said he was waiting. In fact, I'll go back. 1967 01:37:43.399 --> 01:37:46.119 She's back on with him. I was trying to get Sullivan, 1968 01:37:46.199 --> 01:37:49.439 Sullivan and maguire on somebody with so security disability. But 1969 01:37:49.560 --> 01:37:52.520 he did say this, I remember this, Doc. He said 1970 01:37:52.520 --> 01:37:54.920 they're waiting to hear from him to have an appointment, 1971 01:37:55.359 --> 01:37:57.560 so hopefully he can take care of that. But let's 1972 01:37:57.560 --> 01:38:00.319 get Let's get Tom's number, Kelly, and then when we 1973 01:38:00.359 --> 01:38:04.359 can get somebody on that can talk directly to disability benefits, 1974 01:38:04.439 --> 01:38:06.239 will do that. Now. I want to go over to 1975 01:38:06.319 --> 01:38:10.399 Deputy Bow. You had some follow ups? Ye, give me one. 1976 01:38:10.479 --> 01:38:11.239 What's first round? 1977 01:38:11.439 --> 01:38:15.319 This call came in on December second. Tom was a host. 1978 01:38:15.720 --> 01:38:19.800 His name is Jent. His sister passed away in Utah 1979 01:38:20.000 --> 01:38:22.000 and he was having a heck of a time trying 1980 01:38:22.039 --> 01:38:26.119 to get the death certific It's from a Linquist mortuary. 1981 01:38:25.960 --> 01:38:27.039 And late in Utah. 1982 01:38:27.279 --> 01:38:28.680 Why was it so hard? 1983 01:38:29.399 --> 01:38:32.640 Well, there was just some confusion with the mortuary. I 1984 01:38:32.640 --> 01:38:35.840 think they were busy, and I think it kind of 1985 01:38:35.840 --> 01:38:38.760 fell through the cracks. But the main issue is I 1986 01:38:38.800 --> 01:38:42.359 did call the mortuary in Utah. You need to have 1987 01:38:42.399 --> 01:38:45.680 a valid security number on a death certificated. 1988 01:38:45.920 --> 01:38:47.960 Oh, that's what the mortuary told me. 1989 01:38:48.000 --> 01:38:50.640 And it was a little hard for me to swallow, 1990 01:38:50.800 --> 01:38:54.159 because when you're dead, why do you need a Social 1991 01:38:54.239 --> 01:38:55.039 Security number? 1992 01:38:55.039 --> 01:38:56.680 Did you find out that's correct? 1993 01:38:56.840 --> 01:39:00.479 I went ahead and called the state Medical Examiner in Utah, 1994 01:39:01.000 --> 01:39:04.000 talked to the public information officer and it is true. 1995 01:39:04.359 --> 01:39:06.159 Well, then I called. 1996 01:39:05.880 --> 01:39:07.800 Back to the mortuary and I said. 1997 01:39:07.680 --> 01:39:11.600 Look, this guy Gent from Colorado. He's been waiting. He 1998 01:39:11.640 --> 01:39:14.079 needs to get these death certificates so he can handle 1999 01:39:14.119 --> 01:39:18.399 the estate. So they were able to expedite the four 2000 01:39:18.439 --> 01:39:23.600 death certificates and Jent did receive them last week. 2001 01:39:24.119 --> 01:39:24.439 Wow. 2002 01:39:24.479 --> 01:39:26.840 So it was just an issue, a snafoo with the 2003 01:39:27.119 --> 01:39:27.600 getting this. 2004 01:39:27.680 --> 01:39:31.960 So sweating, I'm fake. Did they shed any light on 2005 01:39:32.000 --> 01:39:34.760 why they need the social Security number? Is it just 2006 01:39:35.159 --> 01:39:36.760 basically to prove who it is? 2007 01:39:37.319 --> 01:39:40.439 I asked, and the public information officer did not know, 2008 01:39:41.439 --> 01:39:44.279 and I said, why do you need? And I went 2009 01:39:44.319 --> 01:39:46.479 and looked at my wife's death certificate because I thought, 2010 01:39:46.840 --> 01:39:49.720 what in Colorado it's just not required, But in Utah 2011 01:39:49.760 --> 01:39:51.600 it is and they do have the verify. So so it 2012 01:39:51.680 --> 01:39:54.199 takes a lot longer to get a death certificate in 2013 01:39:54.319 --> 01:39:56.520 Utah as compared to Colorado. 2014 01:39:56.880 --> 01:40:01.479 I am curious, like how many states actually require that. 2015 01:40:01.920 --> 01:40:04.760 It's it's very odd. What's the next one, sir? And 2016 01:40:04.880 --> 01:40:06.680 good job? By the way, the guy got what do 2017 01:40:06.720 --> 01:40:07.000 you want? 2018 01:40:07.079 --> 01:40:07.279 God? 2019 01:40:07.279 --> 01:40:07.840 What he wanted? 2020 01:40:07.920 --> 01:40:10.640 You know, it's funny. We have a lot of updates 2021 01:40:10.640 --> 01:40:14.439 that aren't monetary. We actually got a guy I think 2022 01:40:14.479 --> 01:40:16.840 it's before you bo, but Doc was around for sure. 2023 01:40:16.920 --> 01:40:20.279 Remember when we got the guy a liver? A liver? 2024 01:40:21.399 --> 01:40:24.720 We got a guy a liver? What's that with onions? 2025 01:40:24.960 --> 01:40:28.319 I'm with onions? Listen to this guy, but boom boom, 2026 01:40:28.479 --> 01:40:30.960 go ahead, go ahead bo next. 2027 01:40:31.439 --> 01:40:33.039 So I'd like to reach out. 2028 01:40:33.880 --> 01:40:36.479 Dollar was working on the case last week, and I 2029 01:40:36.560 --> 01:40:40.239 believe he went out to this lady that called in 2030 01:40:40.279 --> 01:40:45.840 her name is Hannah, her stepfather pushed forty thousand dollars into. 2031 01:40:45.560 --> 01:40:47.720 An ATM machine you, oh my. 2032 01:40:48.359 --> 01:40:54.319 God, and got totally ripped off. I've called her twice. 2033 01:40:54.840 --> 01:40:57.880 I have an FBI agent friend of mine that would 2034 01:40:58.000 --> 01:41:00.840 like to discuss the case with I need. 2035 01:41:00.640 --> 01:41:03.399 To I need to recap this real quick, and we're 2036 01:41:03.399 --> 01:41:06.600 going to get back to the update. And I apologized. 2037 01:41:06.680 --> 01:41:08.960 I went after I took that call, and I was 2038 01:41:09.000 --> 01:41:10.960 out of town right after that. Up till a couple 2039 01:41:11.000 --> 01:41:16.960 of days ago, this guy got so hoodwinked. Oh my god. 2040 01:41:17.439 --> 01:41:20.000 He took forty thousand dollars out of as well as 2041 01:41:20.039 --> 01:41:21.600 Fargo account. Isn't that correct? 2042 01:41:21.600 --> 01:41:22.479 Bo? Uh? 2043 01:41:22.640 --> 01:41:27.560 Yes, forty thousand in bash and two different locations. Then 2044 01:41:27.640 --> 01:41:32.760 he walked to a particular place and deposited it through 2045 01:41:32.840 --> 01:41:37.880 an ATM. A bitcoin ATM stuck forty thousand dollars in it. 2046 01:41:37.880 --> 01:41:41.119 And I'm not kidding. We verified this story. In fact, Bo, 2047 01:41:41.479 --> 01:41:42.760 no dons dollar. 2048 01:41:42.920 --> 01:41:46.479 This dollar went out and he gazes on location and 2049 01:41:46.520 --> 01:41:49.039 photographed the ATM and talked to the liquor store. 2050 01:41:49.359 --> 01:41:51.720 Talked to the liquor store. I was thinking possibly the 2051 01:41:51.760 --> 01:41:55.079 liquor store was in code. And here's how this whole 2052 01:41:55.079 --> 01:41:59.079 thing unfolded. The guy basically got a call. Wasn't it 2053 01:41:59.119 --> 01:42:01.520 over taxes? They said, he owed taxes. 2054 01:42:02.279 --> 01:42:04.720 There have us something about some urgency with the bank, 2055 01:42:04.840 --> 01:42:05.840 that something was going. 2056 01:42:05.880 --> 01:42:08.880 That's you're absolutely right. They called up and said someone 2057 01:42:08.960 --> 01:42:11.439 hacked into your accounty. Then you got to withdraw your 2058 01:42:11.479 --> 01:42:14.600 money right away. Yes, and he fell for it. He 2059 01:42:14.720 --> 01:42:19.079 deposited forty thousand dollars. You have an FBI agent involved. 2060 01:42:19.199 --> 01:42:21.319 Hold on, I want this update right after this. 2061 01:42:26.319 --> 01:42:29.560 No, go with a sure thing Denver's Best roofer Excel 2062 01:42:29.680 --> 01:42:32.760 Roofing dot com. You don't pay a cent until you're content. 2063 01:42:36.119 --> 01:42:39.319 Time for an insurance checkup free, no obligation. In comparison, 2064 01:42:39.439 --> 01:42:43.000 call Compass Insurance paying too much your coverage at dozens 2065 01:42:43.000 --> 01:42:45.720 of insurance companies find out now three oh three seven 2066 01:42:45.760 --> 01:42:48.119 to seven to one help. You'll think you're his only 2067 01:42:48.199 --> 01:42:50.680 customer when you choose Frank durand the real estate Man 2068 01:42:50.720 --> 01:42:54.159 dot com to list your home with Remax Alliance three 2069 01:42:54.159 --> 01:42:59.000 oh three nine two zero sixteen twenty two three oh. 2070 01:42:58.920 --> 01:43:03.039 Three seven one three two five. By the way, by 2071 01:43:03.119 --> 01:43:05.800 the way, waterpros dot net, you want to talk about 2072 01:43:05.840 --> 01:43:08.399 the best water systems out there, Paul came out with 2073 01:43:08.520 --> 01:43:11.439 water Pros and installed the whole house softener and some 2074 01:43:11.560 --> 01:43:13.680 other stuff for us. First of all, it was half 2075 01:43:13.720 --> 01:43:16.720 the price of any of the competition, and they do 2076 01:43:16.920 --> 01:43:20.479 everything right. Paul himself is a licensed plumber. They have 2077 01:43:20.560 --> 01:43:23.359 water systems that are better than the other guys and 2078 01:43:23.399 --> 01:43:25.640 they're half the price. I mean, what else can you 2079 01:43:25.680 --> 01:43:28.359 ask for when it comes to a water system. They'll 2080 01:43:28.359 --> 01:43:30.800 come out and do free water samples for you. They'll 2081 01:43:30.800 --> 01:43:33.359 do whatever you want. They're great people. Check them out 2082 01:43:33.399 --> 01:43:37.600 waterpros dot net. That's waterpros dot net. Now real quick, 2083 01:43:38.079 --> 01:43:41.079 what is the name of this company you're asking about? Don? 2084 01:43:41.439 --> 01:43:45.079 Is it streamline financing? Is it where you borrow money 2085 01:43:45.079 --> 01:43:51.279 for a short period of time? Don? All right, we'll 2086 01:43:51.279 --> 01:43:53.720 come back to him right after this. We've got a 2087 01:43:53.720 --> 01:43:56.119 lot of cooking. Next hour three oh three seven, one, three, eight, 2088 01:43:56.159 --> 01:43:58.680 two five five. We've got some more updates from Bo 2089 01:43:58.800 --> 01:44:01.279 coming up, and we're going to be talking all kinds 2090 01:44:01.319 --> 01:44:01.800 of stuff. 2091 01:44:02.159 --> 01:44:05.399 Go with a sure thing Denver's Best roofer Excel roofing 2092 01:44:05.520 --> 01:44:06.079 dot com. 2093 01:44:06.119 --> 01:44:08.159 You don't pay a cent until you're content. 2094 01:44:11.520 --> 01:44:14.079 Time for an insurance check up free, no obligation in 2095 01:44:14.119 --> 01:44:18.000 comparison call Compass Insurance. Pay too much your coverage at 2096 01:44:18.039 --> 01:44:20.760 dozens of insurance companies. Find out now three oh three 2097 01:44:20.920 --> 01:44:23.520 seven seven to one help. You'll think you're his only 2098 01:44:23.600 --> 01:44:26.079 customer when you choose Frank durand the real estate man 2099 01:44:26.119 --> 01:44:29.520 dot com to list your home with Remax Alliance three 2100 01:44:29.600 --> 01:44:31.880 oh three nine two zero sixteen twenty two. 2101 01:44:37.239 --> 01:44:42.600 Ripped You need that so you don't have. 2102 01:44:45.199 --> 01:44:45.880 Run anxious. 2103 01:44:45.960 --> 01:44:49.760 As as we can, Shooter's gonna help. 2104 01:44:50.039 --> 01:44:50.399 Come. 2105 01:44:51.960 --> 01:44:56.119 This is the Troubleshooter Show. No Tom Martinez. 2106 01:44:56.159 --> 01:44:58.359 Welcome my friends to the only show of his came. 2107 01:44:58.359 --> 01:45:00.920 We're here to sound problems, answer question and stay complaints. 2108 01:45:01.119 --> 01:45:03.119 We're here to make your life a little bit better. 2109 01:45:03.119 --> 01:45:05.680 You've been ripped off, Maybe you just got a question. 2110 01:45:05.800 --> 01:45:07.800 Maybe you think you're getting ripped off and want an 2111 01:45:07.800 --> 01:45:10.279 expert's opinion. This is what you do. You pick up 2112 01:45:10.319 --> 01:45:13.039 the phone, you down three oh three seven one three 2113 01:45:13.039 --> 01:45:15.800 A two five five or three oh three Martino. That 2114 01:45:15.880 --> 01:45:18.640 number works on and off the air forty five years 2115 01:45:18.920 --> 01:45:22.439 in Denver. This show is the longest running show with 2116 01:45:22.520 --> 01:45:25.960 the same host in the United States. People used to 2117 01:45:26.039 --> 01:45:29.680 argue the Grand Old Opry that show's been around forever. 2118 01:45:29.720 --> 01:45:32.359 In fact, I think Deputy Doc was born when that 2119 01:45:32.479 --> 01:45:36.279 show started. But here's the deal with that show, multiple 2120 01:45:36.319 --> 01:45:39.000 hosts over the years, so that's kind of the deal here. 2121 01:45:39.039 --> 01:45:41.720 Three oh three seven three A two five five. Really 2122 01:45:41.800 --> 01:45:43.960 you need help. I want to hear from you. I 2123 01:45:44.000 --> 01:45:46.039 do want to talk to my guest real quick. We 2124 01:45:46.079 --> 01:45:48.399 do have a couple lines open. Three oh three Martino, 2125 01:45:48.920 --> 01:45:51.199 let me see if this is the same caller. Don 2126 01:45:51.279 --> 01:45:54.680 You've been on and off the line for about three hours, 2127 01:45:54.680 --> 01:45:56.640 so I got you. I'm gonna take you real quick. 2128 01:45:57.039 --> 01:45:58.079 What is your question? 2129 01:45:58.159 --> 01:45:58.880 Yeah, I kept gop. 2130 01:46:00.520 --> 01:46:02.479 We have a loan with Bank of America and we're 2131 01:46:02.479 --> 01:46:07.119 looking into refinancing at with a streamline refinance. 2132 01:46:07.680 --> 01:46:08.600 Is that still a thing? 2133 01:46:08.680 --> 01:46:10.399 And who would be best to go with. 2134 01:46:10.319 --> 01:46:12.399 The What do you I don't understand when you say 2135 01:46:12.479 --> 01:46:16.039 streamline refinance? I mean you could be talking about an 2136 01:46:16.119 --> 01:46:20.720 action and not a particular bank or a particular lender. 2137 01:46:20.760 --> 01:46:24.399 What are you talking about, Well, it. 2138 01:46:24.359 --> 01:46:28.640 Would be through a lender, but it's a simplified process. 2139 01:46:29.239 --> 01:46:31.680 You know that you don't have to have an appraisal 2140 01:46:31.720 --> 01:46:34.119 on everything. They just you know, take the information. 2141 01:46:35.840 --> 01:46:37.159 How much equity do you have? 2142 01:46:38.720 --> 01:46:40.399 All about four hundred thousands. 2143 01:46:40.600 --> 01:46:42.760 So you've got four hunder grand inequity. What's your credit 2144 01:46:42.840 --> 01:46:45.119 score or what are the credit scores of anybody on 2145 01:46:45.159 --> 01:46:48.840 that deed or anybody on the mortgage. More importantly, two. 2146 01:46:48.680 --> 01:46:50.600 Of us are about eight hundred each. 2147 01:46:51.000 --> 01:46:53.199 Oh, so you got good credit. Let's do this. Let's 2148 01:46:53.199 --> 01:46:56.680 get Brent Ivanson on. I'd like to do that with 2149 01:46:56.800 --> 01:46:59.119 Ideal home loans. Hold on a second, man, I'm going 2150 01:46:59.159 --> 01:47:01.119 to put you back on if you drop off for 2151 01:47:01.159 --> 01:47:04.000 the fiftieth time. Callback. But I know what to ask 2152 01:47:04.079 --> 01:47:06.199 the expert, But I would like to get him on 2153 01:47:06.319 --> 01:47:09.119 and then he might have questions for you. Now. Meantime, 2154 01:47:10.000 --> 01:47:12.039 we're going to go back. Hold on one second, Barry, 2155 01:47:12.079 --> 01:47:14.640 I want to go back to Deputy Bow. Deputy Bow, 2156 01:47:14.680 --> 01:47:17.239 where did we leave off on updates? I want everybody 2157 01:47:17.279 --> 01:47:19.720 out there to listen to these updates. We have over 2158 01:47:19.840 --> 01:47:25.319 three hundred million dollars in cash, merchandise, exchange, his refund services, goodwill. 2159 01:47:25.760 --> 01:47:28.439 Just today we found out from Doc. You know, he 2160 01:47:28.520 --> 01:47:31.039 went out got some guys, some groceries. He also got 2161 01:47:31.079 --> 01:47:33.479 a guy that was getting kicked out of a hospital 2162 01:47:34.840 --> 01:47:37.760 a place to go die with dignity through hospice. And 2163 01:47:38.439 --> 01:47:40.239 this is the kind of stuff we do, and we're 2164 01:47:40.279 --> 01:47:42.319 so proud of it. We all saved the guy five 2165 01:47:42.439 --> 01:47:44.680 hundred bucks today. We had a dealership give the guy 2166 01:47:44.720 --> 01:47:47.520 five hundred dollars and that same guy we told him 2167 01:47:47.520 --> 01:47:50.000 where to go to save four thousand dollars on the 2168 01:47:50.000 --> 01:47:51.600 catalytic converters for his car. 2169 01:47:51.880 --> 01:47:52.840 What else you gave? 2170 01:47:52.840 --> 01:47:53.000 Bo? 2171 01:47:53.680 --> 01:47:59.880 So Hannah called in last week and Hannah, if your list, 2172 01:48:01.079 --> 01:48:03.760 we would like for you to call back into. 2173 01:48:03.479 --> 01:48:04.359 Dollar or I. 2174 01:48:04.720 --> 01:48:07.039 Oh wait a minute, I'm sorry, Bo, I'm gonna let you. 2175 01:48:07.079 --> 01:48:10.159 I'm gonna give you a I'm going to give you 2176 01:48:10.199 --> 01:48:14.199 an opportunity to recap. Tell quick as you can for 2177 01:48:14.319 --> 01:48:16.399 everybody listening what we're talking about. 2178 01:48:16.520 --> 01:48:22.079 Okay, Hannah called last week her stepfather's got scammed out 2179 01:48:22.079 --> 01:48:25.960 of forty thousand dollars. Her dad put this money into 2180 01:48:26.600 --> 01:48:30.359 some sort of a bitcoin ATM machine out in Aurora 2181 01:48:30.520 --> 01:48:34.079 and basically he lost the money. He got scammed out 2182 01:48:34.079 --> 01:48:35.439 of all of this cash. 2183 01:48:35.560 --> 01:48:37.960 And we know a couple things about this. Number one, 2184 01:48:38.319 --> 01:48:41.399 we know what actually happened. We have sent Deputy. 2185 01:48:41.159 --> 01:48:44.039 Dollar went out and photographed the atm. 2186 01:48:44.239 --> 01:48:45.079 Talk to the people that. 2187 01:48:45.239 --> 01:48:47.239 Talk to the people to own the liquor store. 2188 01:48:47.319 --> 01:48:49.399 Now, the people that own the liquor store, we believe 2189 01:48:49.560 --> 01:48:50.880 don't have anything to do with it. 2190 01:48:50.960 --> 01:48:51.560 But who knows. 2191 01:48:51.840 --> 01:48:52.439 But who knows? 2192 01:48:52.560 --> 01:48:56.239 Now here's the interesting part. You're saying you can't get 2193 01:48:56.239 --> 01:48:57.279 in contact with him. 2194 01:48:57.359 --> 01:49:00.600 Now, I cannot get in contact with and I believe 2195 01:49:00.680 --> 01:49:03.840 Dollars tried to call her too. I have an FBI 2196 01:49:03.960 --> 01:49:06.760 agent friend that reached out to me that would like 2197 01:49:06.840 --> 01:49:09.439 to talk to her about this case and pursue it. 2198 01:49:09.560 --> 01:49:10.640 Here's what I'm afraid of. 2199 01:49:11.600 --> 01:49:12.199 What is that. 2200 01:49:12.439 --> 01:49:16.199 I'm afraid that maybe the scammer got win, that we 2201 01:49:16.319 --> 01:49:20.119 got involved, and they're threatening these people, and that's why 2202 01:49:20.119 --> 01:49:21.640 they're not answering the phone. 2203 01:49:22.199 --> 01:49:23.520 Mark. I never thought of that guy. 2204 01:49:23.600 --> 01:49:25.720 How the hell would they why would they call in? 2205 01:49:25.960 --> 01:49:29.279 And we verified the story, like absolutely, we went out there. 2206 01:49:29.319 --> 01:49:32.600 This happened. He went to two different Wells Fargo withdrew 2207 01:49:32.680 --> 01:49:35.399 forty thousand in cash within the last couple of weeks, 2208 01:49:35.680 --> 01:49:39.279 went to this liquor store on video and deposited it 2209 01:49:39.319 --> 01:49:42.159 through the ATM. And there's people listening right now. I 2210 01:49:42.199 --> 01:49:44.560 guarantee you going, how the hell can you deposit that 2211 01:49:44.640 --> 01:49:46.960 much cash? We verified it, We verified it. 2212 01:49:47.039 --> 01:49:49.359 She was teary eyed when she called, and I don't 2213 01:49:49.439 --> 01:49:52.279 understand why she will not reach back out to us 2214 01:49:52.319 --> 01:49:54.079 so we can give her help. But Mark, you have 2215 01:49:54.119 --> 01:49:58.399 a valid point about maybe maybe the scammers are doing 2216 01:49:58.439 --> 01:49:59.239 something to her. 2217 01:49:59.319 --> 01:50:01.880 Maybe someone got to him. We've got a we keep 2218 01:50:01.960 --> 01:50:02.960 trying to get to him. 2219 01:50:03.359 --> 01:50:05.359 I will I'm gonna call again after the show. 2220 01:50:05.479 --> 01:50:08.279 What else you got cooking? What else is in the hopper? 2221 01:50:09.159 --> 01:50:16.039 Joe from as Alison Plumbing, he lent allowed his fellow 2222 01:50:16.119 --> 01:50:18.960 contractor to go to a supply a house and buy 2223 01:50:18.640 --> 01:50:23.920 fifty dollars worth of product and he's not paying him. 2224 01:50:23.960 --> 01:50:27.840 So we Joe, with the help of Brad O'Brien, is 2225 01:50:27.920 --> 01:50:31.479 working on filing the mechanics leaning against the property so 2226 01:50:31.520 --> 01:50:33.279 he can attempt to get his money back. 2227 01:50:33.640 --> 01:50:34.720 Who owns the property? 2228 01:50:35.439 --> 01:50:36.279 And for if some. 2229 01:50:36.359 --> 01:50:39.000 Lady out in Centennial. It's a very expensive house. He 2230 01:50:39.079 --> 01:50:40.479 did a lot of heating work there. 2231 01:50:40.520 --> 01:50:42.359 You know what, folks, I mean a lot of people 2232 01:50:43.199 --> 01:50:45.760 don't realize this. If you're new to the show, you 2233 01:50:45.840 --> 01:50:48.840 probably don't. But if you do work on someone's house, 2234 01:50:49.520 --> 01:50:51.760 even if they're not the ones paying you. Let's say 2235 01:50:51.760 --> 01:50:55.239 you're a subcontractor or a supplier, I mean back in 2236 01:50:55.319 --> 01:50:59.760 your first lifetime BO, you guys you sold plumbing supplies, right, yes, 2237 01:50:59.840 --> 01:51:02.399 you would deliver stuff to homes. You might deliver a 2238 01:51:02.439 --> 01:51:05.800 whole hvac or something, right, yes. And if you guys 2239 01:51:05.800 --> 01:51:09.560 didn't get paid, even if it was the contractor that 2240 01:51:09.760 --> 01:51:12.640 basically ordered it, if you delivered it to the homeowners. 2241 01:51:12.680 --> 01:51:14.439 One of the ways you can get paid if you're 2242 01:51:14.479 --> 01:51:16.039 not is to lean the property. 2243 01:51:16.039 --> 01:51:17.880 And we've had to do that several times in this 2244 01:51:18.000 --> 01:51:19.319 really and it makes tough. 2245 01:51:19.439 --> 01:51:22.279 It is tough, but it makes the contractor stand up. 2246 01:51:22.319 --> 01:51:25.520 And the reason that's out there in the law, and 2247 01:51:25.560 --> 01:51:30.159 I want everybody to understand this, it's betterment. So even 2248 01:51:30.279 --> 01:51:35.920 if it's betterment, the furnace is there, it gets installed, 2249 01:51:36.359 --> 01:51:39.239 BO doesn't get paid. And I'm using this as an example. 2250 01:51:39.279 --> 01:51:43.479 Bo Bo's furnace made them better off. I mean, they 2251 01:51:43.560 --> 01:51:46.079 do need to pay for that improve the property. It 2252 01:51:46.199 --> 01:51:48.880 improved the property. And it doesn't matter if you're mowing 2253 01:51:48.880 --> 01:51:51.520 a guy's lawn and he doesn't pay you. You can 2254 01:51:51.600 --> 01:51:55.399 put a lien on property and generally that wakes people 2255 01:51:55.479 --> 01:51:57.720 up pretty quick. You either end up getting paid by 2256 01:51:57.720 --> 01:52:00.359 the homeowner because they can't even sell their house at 2257 01:52:00.399 --> 01:52:02.760 this point, or they got to bond around it or 2258 01:52:03.000 --> 01:52:07.319 it wakes up the contractor, especially if it's a commercial job, 2259 01:52:07.520 --> 01:52:09.640 because you'll never work for that company again. 2260 01:52:09.880 --> 01:52:12.239 Right, And we found out that the contractor that did 2261 01:52:12.239 --> 01:52:14.760 this job for thirty nine thousand dollars didn't even pull 2262 01:52:14.800 --> 01:52:15.479 a permit. 2263 01:52:16.119 --> 01:52:17.039 So we're complaining. 2264 01:52:17.319 --> 01:52:20.520 We put a complaint into to the mechanical department. 2265 01:52:20.920 --> 01:52:23.239 You gotta folks, you got to go to referral list 2266 01:52:23.279 --> 01:52:25.920 dot com. What else you got, sir, h that's it? 2267 01:52:26.079 --> 01:52:28.640 Just got a few other cases, but there's he I 2268 01:52:28.680 --> 01:52:29.760 want you to be resolution. 2269 01:52:30.039 --> 01:52:31.760 I want you to stick on that one. When that 2270 01:52:31.840 --> 01:52:34.439 lien gets done, I would like to follow the timeline 2271 01:52:34.479 --> 01:52:38.039 of how fast they get paid. I mean, let's face it, 2272 01:52:38.039 --> 01:52:39.640 it could be a year, it could be when they 2273 01:52:39.640 --> 01:52:43.159 sell the house, or it could be pretty damn quick. 2274 01:52:43.880 --> 01:52:45.520 Did you ever talk to that contractor? 2275 01:52:45.560 --> 01:52:49.239 By the way, yes, late when he filed the lane 2276 01:52:49.239 --> 01:52:53.279 with the help of Brad O'Brien of Brian Legal Services, 2277 01:52:53.720 --> 01:52:56.159 Lean was filed property in the homeowner when he came 2278 01:52:56.199 --> 01:52:58.760 back from Spain, was extremely pissed off. 2279 01:52:58.960 --> 01:53:00.399 All right, bet you found a lean. 2280 01:53:00.319 --> 01:53:02.560 For fifty four hundred dollars on the property when you 2281 01:53:02.640 --> 01:53:03.800 paid thirty nine. 2282 01:53:03.600 --> 01:53:05.039 Thousand dollars for the job. 2283 01:53:05.199 --> 01:53:05.760 I'd be pissed. 2284 01:53:05.960 --> 01:53:08.319 So I don't know when he's going to get paid. 2285 01:53:08.359 --> 01:53:10.279 But the lien was done properly. 2286 01:53:09.920 --> 01:53:11.840 So hopefully he'll get paid in a couple of weeks, 2287 01:53:11.920 --> 01:53:13.199 or it could be a few years. 2288 01:53:13.239 --> 01:53:15.279 When she sells a property, like you said. 2289 01:53:15.159 --> 01:53:17.800 They could actually foreclothes on it and force to put 2290 01:53:17.800 --> 01:53:19.039 that costs to a tunnel. 2291 01:53:18.720 --> 01:53:20.560 That costantly and he doesn't want to do it. He 2292 01:53:20.600 --> 01:53:22.960 feels bad about it, but he has to protect his interest. 2293 01:53:23.039 --> 01:53:24.840 Oh, of course you do, or you'd go broke as 2294 01:53:24.840 --> 01:53:28.399 a contractor. That's why I always argue, always don't pay 2295 01:53:28.439 --> 01:53:31.279 money upfront to contractors. Don't do it. I don't care 2296 01:53:31.319 --> 01:53:33.439 what you gotta do. Try everything in the world. If 2297 01:53:33.479 --> 01:53:36.880 it's custom stuff that there's different things I agree with, 2298 01:53:36.960 --> 01:53:38.239 but in general, don't do it. 2299 01:53:38.359 --> 01:53:41.840 And ask to get a lean waiver from the contractor 2300 01:53:41.880 --> 01:53:43.479 when you're doing these jobs. 2301 01:53:43.199 --> 01:53:46.159 When you're done and paid, that's a very very good 2302 01:53:46.159 --> 01:53:48.600 thing to throw in their deputy, Doc, you had a question. 2303 01:53:48.920 --> 01:53:49.760 I'm sorry, bo Is. 2304 01:53:49.760 --> 01:53:51.720 At every update, that's it for now. 2305 01:53:52.039 --> 01:53:52.279 Doc. 2306 01:53:52.399 --> 01:53:55.920 You were working on one where it was a sixty 2307 01:53:56.000 --> 01:53:58.960 thousand dollars deal the job wasn't done to the call. 2308 01:53:59.359 --> 01:54:01.840 It was eighty one thousand dollars a job, but she 2309 01:54:01.960 --> 01:54:04.000 paid sixty thousand up front, got it. 2310 01:54:04.159 --> 01:54:07.000 She's very unhappy with the work that was done. 2311 01:54:07.119 --> 01:54:08.000 It's substandard. 2312 01:54:08.119 --> 01:54:09.560 How much have the jobs been done? 2313 01:54:10.199 --> 01:54:10.920 Very very little? 2314 01:54:11.079 --> 01:54:12.760 Oh well, and she. 2315 01:54:12.880 --> 01:54:16.640 Just got an email from him yesterday saying he wants 2316 01:54:16.640 --> 01:54:19.840 to come out and finish the job. My question is, 2317 01:54:19.840 --> 01:54:23.479 is she legally obligated to let him finish the job 2318 01:54:23.680 --> 01:54:27.000 or can she terminate it because of substandard work and 2319 01:54:27.039 --> 01:54:27.880 get her money back. 2320 01:54:28.000 --> 01:54:29.960 Well, if the job's not finished, I don't know how 2321 01:54:30.000 --> 01:54:32.319 you would call it substandard if he's willing to come 2322 01:54:32.359 --> 01:54:35.239 out and fix it. And this isn't a legal answer, 2323 01:54:35.279 --> 01:54:39.039 this is just doing the show, so long answer, And 2324 01:54:39.119 --> 01:54:41.680 the answer would be let him try to fix it. Now, 2325 01:54:42.039 --> 01:54:46.840 the next question becomes, how many opportunities do you give somebody? Well, 2326 01:54:46.920 --> 01:54:49.640 I don't know the answer to that. Maybe two, maybe three. 2327 01:54:50.000 --> 01:54:52.359 But the easiest thing is to tell her let him 2328 01:54:52.359 --> 01:54:54.760 come out, finish the job and then at least she 2329 01:54:54.840 --> 01:54:58.239 gets something done, because her other alternative is what hiring 2330 01:54:58.279 --> 01:55:01.119 an attorney going after this guy, and he could have 2331 01:55:01.239 --> 01:55:02.760 very well already spent the money. 2332 01:55:03.159 --> 01:55:05.720 Well, yeah, I told I also told him on a 2333 01:55:05.760 --> 01:55:08.520 conference call yesterday about the construction. 2334 01:55:10.520 --> 01:55:12.800 Yeah, he's supposed to Yeah, he's supposed to hold that 2335 01:55:12.880 --> 01:55:13.600 money in trust. 2336 01:55:13.680 --> 01:55:13.960 Let's go. 2337 01:55:14.600 --> 01:55:14.840 Yeah. 2338 01:55:14.880 --> 01:55:18.119 So, in the state of Colorado, the Contractor's Trust Act 2339 01:55:18.199 --> 01:55:21.359 basically says, if I give you money for my project, 2340 01:55:21.720 --> 01:55:24.439 you don't have to actually open up a bank account 2341 01:55:24.520 --> 01:55:27.000 or a trust account, but in general, you have to 2342 01:55:27.159 --> 01:55:30.680 earmark that money from my project. You're not allowed to 2343 01:55:30.680 --> 01:55:34.000 spend it on general expenses like rent for your building 2344 01:55:34.079 --> 01:55:36.760 or your trucks or anything. It is for my project 2345 01:55:36.840 --> 01:55:40.000 and my project only. And if you break that law, 2346 01:55:40.079 --> 01:55:42.680 there is a little bit of criminal to it, but 2347 01:55:43.279 --> 01:55:45.600 you can actually go after him civilly. But a lot 2348 01:55:45.640 --> 01:55:49.119 of the times, the issue is the absolute issue is 2349 01:55:49.159 --> 01:55:53.239 these contractors have nothing to go after. You know, when Florida, 2350 01:55:53.239 --> 01:55:55.720 they'll throw your ass in jail. You know what, I'm 2351 01:55:55.760 --> 01:55:58.680 going to go back to my lefty rant. You know, Colorado, 2352 01:55:59.319 --> 01:56:01.800 I hope the governor was proud a couple of years 2353 01:56:01.840 --> 01:56:04.640 ago when we had more carthfs than any other state. 2354 01:56:04.880 --> 01:56:07.359 I mean, think about that. That's how bad we got here. 2355 01:56:07.439 --> 01:56:10.800 Homeless people just everywhere throwing money at the homeless. I 2356 01:56:10.840 --> 01:56:13.760 think they calculated you could have gave every homeless guy 2357 01:56:13.800 --> 01:56:17.159 like one hundred thousand bucks and still save money. I mean, 2358 01:56:17.199 --> 01:56:20.039 think about that. They spent like one hundred thousand dollars 2359 01:56:20.079 --> 01:56:24.680 per homeless or something absolutely crazy. But if a contractor 2360 01:56:24.720 --> 01:56:28.119 comes takes eighty grand from you, it does nothing or 2361 01:56:28.199 --> 01:56:30.640 does a horrible job, they won't do a damn thing. 2362 01:56:30.720 --> 01:56:33.640 Oh that's a civil matter. That's where we live right now, 2363 01:56:33.760 --> 01:56:36.319 and I love this state, but I can't stand the 2364 01:56:36.520 --> 01:56:37.720 people that run it. 2365 01:56:43.600 --> 01:56:46.840 Go with a sure thing Denver's Best roofer Excel Roofing 2366 01:56:46.960 --> 01:56:49.600 dot com. You don't pay a cent until you're content. 2367 01:56:52.960 --> 01:56:56.159 Time for an insurance check up free, no obligation. In comparison, 2368 01:56:56.279 --> 01:56:59.760 call Compass Insurance paying too much your coverage at dozens 2369 01:56:59.760 --> 01:57:02.199 of it insurance companies find out Now three all three 2370 01:57:02.359 --> 01:57:04.960 seven seven to one help. You'll think you're his only 2371 01:57:05.039 --> 01:57:07.520 customer when you choose Frank durand the real estate Man 2372 01:57:07.560 --> 01:57:10.960 dot com to list your home with Remax Alliance three 2373 01:57:11.039 --> 01:57:13.079 all three nine two zero sixteen twenty two. 2374 01:57:14.760 --> 01:57:17.279 Sorry, folks, three oh three seven one three eight two 2375 01:57:17.359 --> 01:57:19.319 five five. We're trying to get one of our experts 2376 01:57:19.399 --> 01:57:21.680 on for Don Kelly's working on that in the background. 2377 01:57:21.840 --> 01:57:25.279 I want to go to Barry Miller with festera turnkey 2378 01:57:25.399 --> 01:57:28.720 and we're going to put you on the spot. Barry, 2379 01:57:29.039 --> 01:57:32.199 let's do it. So Deputy Bow's got some questions and 2380 01:57:32.199 --> 01:57:33.920 I want to I want to pepper this with a 2381 01:57:33.920 --> 01:57:36.600 little bit of information. One, Deputy Bow, you've got a 2382 01:57:36.600 --> 01:57:39.000 bunch of rentals already, right, yes. 2383 01:57:39.520 --> 01:57:41.720 And I have an important question I want to ask 2384 01:57:41.760 --> 01:57:43.920 on the air because this would be a benefit to 2385 01:57:44.000 --> 01:57:45.159 the listeners. 2386 01:57:44.800 --> 01:57:47.760 And what hold on. But what Barry Miller does in general, 2387 01:57:47.880 --> 01:57:50.359 and I'll let him correct me, But so everybody understands 2388 01:57:50.439 --> 01:57:52.920 if you don't have any knowledge of being a landlord 2389 01:57:53.479 --> 01:57:56.960 or don't know how to find undervalued property, what the 2390 01:57:57.079 --> 01:57:59.720 Vestera group does. They go out and they find a 2391 01:57:59.800 --> 01:58:04.159 coomies across the country that are thriving, and then once 2392 01:58:04.199 --> 01:58:07.159 they find that correct area, then they do a deep 2393 01:58:07.319 --> 01:58:11.560 dive and find properties that are undervalued but yet ready 2394 01:58:11.800 --> 01:58:14.680 and I mean ready to rent out. So you purchase 2395 01:58:14.800 --> 01:58:17.720 the property, you get the deed of the property. They 2396 01:58:17.760 --> 01:58:21.640 find a management company somewhere local that knows the local 2397 01:58:21.680 --> 01:58:24.159 stuff and can take care of it, and you start 2398 01:58:24.199 --> 01:58:28.239 making money instantly. Or cash flowing instantly on renting the 2399 01:58:28.279 --> 01:58:32.399 property out. Then as the property appreciates and is worth 2400 01:58:32.479 --> 01:58:34.760 more money, you can sell it. In fact, you can 2401 01:58:34.760 --> 01:58:36.920 sell it any time you want. They can help you 2402 01:58:37.000 --> 01:58:39.800 sell it, you can hire your own realtor. But then 2403 01:58:40.159 --> 01:58:42.920 you sell it. They do all the management, they find 2404 01:58:42.920 --> 01:58:45.600 the property, and some of the things they have done 2405 01:58:45.600 --> 01:58:48.399 for people in Colorado are unbelievable. I mean we're talking 2406 01:58:48.439 --> 01:58:51.720 people that have invested three four hundred thousand dollars have 2407 01:58:51.800 --> 01:58:55.479 turned it into what very millions. I mean, straight up, 2408 01:58:55.520 --> 01:58:58.479 he's been doing this forever. You and Tom have known 2409 01:58:58.520 --> 01:59:01.720 each other. In fact, you guys years almost forty years. 2410 01:59:01.920 --> 01:59:04.239 In fact, i'd be ten years old when you guys 2411 01:59:04.279 --> 01:59:09.119 met Cheese Wheeze now bo and the reason I wanted 2412 01:59:09.119 --> 01:59:11.880 to bring Bow into this. Both's got a ton of 2413 01:59:11.920 --> 01:59:15.239 different rentolds. I mean, you're actually a landlord, and what 2414 01:59:15.439 --> 01:59:16.079 is your question? 2415 01:59:17.239 --> 01:59:19.760 Yes, And I'm at the point now my sister and 2416 01:59:19.800 --> 01:59:22.119 I hate being a landlord because most of our stuff 2417 01:59:22.159 --> 01:59:24.760 is in Denver. You got to be licensed, and the 2418 01:59:24.840 --> 01:59:28.279 laws changed that landlord talent laws. You almost need to 2419 01:59:28.279 --> 01:59:30.399 be an attorney to be a manager. 2420 01:59:30.520 --> 01:59:32.239 You're brutal, it is brutal. 2421 01:59:32.439 --> 01:59:37.479 So my question, I have six rentals now, Barry, can 2422 01:59:37.560 --> 01:59:41.800 I sell these rentals and put them into a ten 2423 01:59:41.800 --> 01:59:45.279 to thirty one exchange with your company D percent? 2424 01:59:45.439 --> 01:59:50.960 Yes, And not only that, Bull, I have approximately four 2425 01:59:51.079 --> 01:59:53.960 to five maybe six. I almost said half a dozen 2426 01:59:54.399 --> 01:59:57.640 customers right now that are doing that because of what's 2427 01:59:57.720 --> 01:59:59.079 going on in Denver. 2428 01:59:59.239 --> 02:00:02.880 Well, explain exactly what you guys are talking about. There's 2429 02:00:02.880 --> 02:00:04.640 a lot of people that don't know what that is. 2430 02:00:05.039 --> 02:00:07.600 It's a pain to be a landlord. The tenants have 2431 02:00:07.920 --> 02:00:08.640 all the rights. 2432 02:00:09.640 --> 02:00:10.079 I can't. 2433 02:00:10.159 --> 02:00:13.000 I have to change all I have to now have 2434 02:00:13.039 --> 02:00:17.800 a real estate license for each property is required by Denver, 2435 02:00:17.960 --> 02:00:20.359 and they check. They want to do your inspections. And 2436 02:00:20.399 --> 02:00:22.199 now they're doing bathroom prevents. 2437 02:00:22.359 --> 02:00:25.000 And you can't kick people out. No, I got one 2438 02:00:25.039 --> 02:00:28.520 that No, no, no, I'm not kidding it. Literally when 2439 02:00:28.520 --> 02:00:32.039 the lease is up, unless if you're selling the property 2440 02:00:32.079 --> 02:00:32.840 you're moving. 2441 02:00:32.600 --> 02:00:35.680 Into, technically I have to find them another place. It's 2442 02:00:35.760 --> 02:00:38.239 not my place. So I'm sick and tired of it. 2443 02:00:38.279 --> 02:00:40.439 And I think a lot of listeners are the landlords. 2444 02:00:40.479 --> 02:00:43.600 And this is very good news. I've been want waiting 2445 02:00:43.640 --> 02:00:45.680 to ask you this question. If it's a ten. 2446 02:00:45.640 --> 02:00:47.800 Thirty one, I wouldn't have to pay tax. I could 2447 02:00:47.840 --> 02:00:48.520 roll it over. 2448 02:00:48.439 --> 02:00:53.479 In ten thirty one. Is you sell the property, the 2449 02:00:53.640 --> 02:00:57.279 game that you make on it, so long as you 2450 02:00:57.439 --> 02:01:01.760 buy other real estry invest okay, proper or more value 2451 02:01:02.039 --> 02:01:05.960 equal or more value okay. But I'll say what our 2452 02:01:06.000 --> 02:01:09.239 customers are doing. They're selling one property in Denver and 2453 02:01:09.359 --> 02:01:14.119 buying two or three properties of greater value total and 2454 02:01:14.239 --> 02:01:18.079 other areas in other areas, making more cash flow, no 2455 02:01:18.279 --> 02:01:22.399 deferred maintenance. Their properties in Denver have deferred maintenance, but 2456 02:01:22.560 --> 02:01:26.399 no taxes have to be paid on the gains at 2457 02:01:26.399 --> 02:01:27.000 that time. 2458 02:01:27.199 --> 02:01:30.039 And you can put all that together for someone like 2459 02:01:30.119 --> 02:01:31.840 him and just a turnkey solution. 2460 02:01:32.319 --> 02:01:37.199 It's a turnkey solution. We're doing that literally a couple 2461 02:01:37.199 --> 02:01:38.600 of times every week. 2462 02:01:39.000 --> 02:01:41.800 And no going out on Sunday to fix the toilet. 2463 02:01:41.680 --> 02:01:44.239 No going out on Sunday. And when you when you 2464 02:01:44.279 --> 02:01:48.119 own the properties. Now this is where Tom Tom Tom 2465 02:01:48.199 --> 02:01:50.840 Tom Martinez says, Barry, how much are you charging to 2466 02:01:50.920 --> 02:01:56.359 oversee the property management? Three hundred and sixty dollars a year, 2467 02:01:56.520 --> 02:01:59.039 that's nothing. And then when we get that call at 2468 02:01:59.119 --> 02:02:00.920 two am, we get the call. 2469 02:02:01.039 --> 02:02:02.760 You don't that's so reasonable. 2470 02:02:02.840 --> 02:02:04.760 Yeah, but if it's him and you get the call, 2471 02:02:04.800 --> 02:02:06.680 you should call him just to tell him you got 2472 02:02:06.720 --> 02:02:07.079 the call. 2473 02:02:07.279 --> 02:02:08.720 Yeah, well, after our. 2474 02:02:08.640 --> 02:02:11.600 Meeting today, now you know this, the years may have 2475 02:02:11.800 --> 02:02:13.079 to go to seven twenty. 2476 02:02:13.239 --> 02:02:13.600 Oh. 2477 02:02:13.840 --> 02:02:17.680 Hey, we're gonna we're going to come back to these guys. 2478 02:02:17.720 --> 02:02:21.359 But I've got doctor doctor Joel on. I wanted to 2479 02:02:21.359 --> 02:02:24.520 bring him up because an email I got, Hey, doctor Joel, 2480 02:02:25.399 --> 02:02:29.079 I need to ask you something, man. Two things. The 2481 02:02:29.119 --> 02:02:34.479 weight loss stuff you're advertising right now, the deal is crazy. 2482 02:02:34.880 --> 02:02:37.840 I've had two or three people literally email me asking me, 2483 02:02:37.920 --> 02:02:40.560 how can he do it for two hundred and fifty 2484 02:02:40.800 --> 02:02:43.319 and that's either of the medications. How does that work? 2485 02:02:43.359 --> 02:02:50.479 First of all, doctor Joel, oh Man, did I have 2486 02:02:50.560 --> 02:02:52.319 him on too long? I hate when I get an 2487 02:02:52.319 --> 02:02:54.159 expert and it's my fault. I'm going to put him 2488 02:02:54.199 --> 02:02:57.079 on hold. Kelly tell me when he's back on. Meantime, 2489 02:02:57.079 --> 02:02:59.880 I'm going to go to Ryan her big Hey are 2490 02:02:59.880 --> 02:03:04.079 you there? Yeah? Is this her bigger Joel? 2491 02:03:04.880 --> 02:03:06.279 This is this is doctor Joel. 2492 02:03:06.399 --> 02:03:11.000 Okay, doctor Joel. She has the lines cross. That's why 2493 02:03:11.119 --> 02:03:13.000 you just heard me talk but I couldn't hear you. 2494 02:03:13.840 --> 02:03:16.079 No big deal. So anyhow I've got to ask you 2495 02:03:16.119 --> 02:03:19.039 about that. Then, what is the deal? How can you 2496 02:03:19.079 --> 02:03:22.720 guys be two hundred and fifty three hundred bucks for what? 2497 02:03:22.720 --> 02:03:24.800 What are the two weight loss medications? 2498 02:03:25.199 --> 02:03:25.319 Now? 2499 02:03:25.640 --> 02:03:30.359 We're two ninety five that's where we're advertising right now, 2500 02:03:30.399 --> 02:03:34.079 two ninety five and that's for a standard dosing on 2501 02:03:34.359 --> 02:03:37.159 some magetide. And we're able to do that because we 2502 02:03:37.199 --> 02:03:39.760 have a high volume of patience and also we've got 2503 02:03:39.800 --> 02:03:42.720 good relationships with our compounding promise. We're not trying to 2504 02:03:42.720 --> 02:03:45.239 make a killing off of it. We're just trying to 2505 02:03:45.399 --> 02:03:47.560 support people who need the drug. 2506 02:03:47.840 --> 02:03:50.119 And when when we talk about need the drug, what 2507 02:03:50.560 --> 02:03:53.560 is an idea of someone? I mean, at what point 2508 02:03:53.880 --> 02:03:56.239 wouldn't you give it to somebody? I mean, if you're 2509 02:03:56.279 --> 02:03:59.640 fifty pounds overweight, I would assume there's no problem getting 2510 02:03:59.680 --> 02:04:01.159 the drug through you guys. 2511 02:04:01.960 --> 02:04:04.520 Right, you know, every patient's different. So what happens is 2512 02:04:04.560 --> 02:04:07.680 when a patient has their consultation, which is at no 2513 02:04:07.760 --> 02:04:10.880 cost with our medical doctor. Our medical doctor will take 2514 02:04:10.920 --> 02:04:15.960 their weight and their height and their BMI and make 2515 02:04:16.000 --> 02:04:19.800 a determination as to whether or not they're qualified to 2516 02:04:19.880 --> 02:04:21.600 be a patient. Now, it doesn't take a whole lot 2517 02:04:21.640 --> 02:04:25.279 to be qualified, but certainly, if somebody's underweight, if somebody 2518 02:04:25.359 --> 02:04:28.199 has a disease process that's causing them to lose weight, 2519 02:04:28.479 --> 02:04:32.159 or if they have a psychological issue like body dysmorphia, 2520 02:04:32.239 --> 02:04:35.079 obviously those are not good patients for us. But because 2521 02:04:35.119 --> 02:04:37.319 the drug is so safe and so effective and has 2522 02:04:37.359 --> 02:04:41.520 many other health benefits, if people are interested and they're not, 2523 02:04:42.039 --> 02:04:44.279 then there's no contray indications, there's no reason why they 2524 02:04:44.279 --> 02:04:46.840 can't take it, then we're happy to accept them as 2525 02:04:46.880 --> 02:04:47.840 a patient in our clinic. 2526 02:04:47.960 --> 02:04:50.439 And then at that point, so that part's free. In 2527 02:04:50.479 --> 02:04:52.640 other words, you figure out if it's right for them, 2528 02:04:53.079 --> 02:04:56.479 and once you do that, then they literally pay two 2529 02:04:56.560 --> 02:04:59.000 hundred and ninety nine bucks a months, and that includes 2530 02:04:59.359 --> 02:05:02.359 the medicaid or the shots that they take weekly right 2531 02:05:02.399 --> 02:05:04.640 there at their own house, right right. 2532 02:05:04.520 --> 02:05:07.039 Two ninety five mark, But yes, you are correct, that's 2533 02:05:07.079 --> 02:05:11.279 exactly right. The medications directly shift from the pharmacy to 2534 02:05:11.319 --> 02:05:13.680 their home so they don't have to go anywhere, and 2535 02:05:13.800 --> 02:05:17.439 includes the syringes, all the supplies that they needed, and 2536 02:05:17.479 --> 02:05:21.119 then they can have unlimited consultations with our patient coordinator 2537 02:05:21.119 --> 02:05:22.600 if they have any questions about how they. 2538 02:05:22.720 --> 02:05:25.159 How much could someone that let's just say and I 2539 02:05:25.239 --> 02:05:28.560 know this is all per person, but under over one 2540 02:05:28.640 --> 02:05:32.159 hundred pounds overweight or between seventy five and fifty whatever 2541 02:05:32.199 --> 02:05:35.479 it is. How much weight have you been seeing on 2542 02:05:35.600 --> 02:05:38.600 this drug, say, over a six month period? Is there 2543 02:05:38.640 --> 02:05:39.520 an average? 2544 02:05:40.600 --> 02:05:40.840 Yeah? 2545 02:05:40.880 --> 02:05:44.720 Well the best way to because everybody's body shape is different, 2546 02:05:44.760 --> 02:05:47.119 to give a weight number doesn't really give you a 2547 02:05:47.119 --> 02:05:49.479 good indication. So a good rule of thumb is a 2548 02:05:49.600 --> 02:05:53.520 thirty percent reduction in body weight over a three month period. 2549 02:05:54.039 --> 02:05:58.760 In a three month period, yes, that is just ridiculous. 2550 02:05:59.000 --> 02:06:01.600 Every time you turn around, you're hearing about what miracle 2551 02:06:01.680 --> 02:06:04.359 drug this stuff is, but everybody else docks selling it 2552 02:06:04.399 --> 02:06:07.520 for like two thousand bucks. I still don't understand it, 2553 02:06:07.600 --> 02:06:10.600 two ninety nine. How you can do it? Go ahead, Dmitri, Hey. 2554 02:06:10.520 --> 02:06:11.279 Joel, it's Dmitri. 2555 02:06:11.479 --> 02:06:14.439 So for somebody like me who's got and I don't 2556 02:06:14.479 --> 02:06:16.479 know anything about this drug, So forgive me if this 2557 02:06:16.520 --> 02:06:18.239 sounds really, you know, stupid. 2558 02:06:18.640 --> 02:06:20.159 But you know I've been struggling question. 2559 02:06:20.239 --> 02:06:23.079 Thanks, I've been struggling to lose like the last twenty 2560 02:06:23.119 --> 02:06:25.479 pounds around the belt line. And as you know, that's 2561 02:06:25.479 --> 02:06:29.000 the most difficult for man, stubborn fat, for man to lose. 2562 02:06:29.560 --> 02:06:33.520 So would I be a candidate for this or am 2563 02:06:33.560 --> 02:06:35.159 I just not overweight enough? 2564 02:06:36.239 --> 02:06:38.159 No, you certainly would be a candidate. But we have 2565 02:06:38.319 --> 02:06:41.199 lots of patients that are in your same situation that 2566 02:06:41.319 --> 02:06:43.560 are just trying to lose that extra ten or fifteen 2567 02:06:43.600 --> 02:06:47.079 pounds or even less that. Like you said, we start 2568 02:06:47.119 --> 02:06:49.800 to gain that around our midsection as we get older 2569 02:06:49.840 --> 02:06:52.479 as men as women. You know, obviously it distributes into 2570 02:06:52.520 --> 02:06:55.279 different areas of the body. But the short answer is yes, 2571 02:06:55.640 --> 02:06:59.000 absolutely qualify for our program. You know, you work with 2572 02:06:59.039 --> 02:07:02.359 our patient coordinator tie on determining the length. So a 2573 02:07:02.359 --> 02:07:04.760 lot of people will do it for several months and 2574 02:07:04.800 --> 02:07:07.159 the tree stop using the drug and a lot of 2575 02:07:07.199 --> 02:07:09.920 times they can maintain that weight. You know, if they can't, 2576 02:07:09.920 --> 02:07:12.920 we do have patients that return for another couple of months. 2577 02:07:13.279 --> 02:07:13.479 You know. 2578 02:07:13.520 --> 02:07:15.439 We allow the people to go on and up. We 2579 02:07:15.479 --> 02:07:17.680 don't hold you to any kind of contract. 2580 02:07:17.760 --> 02:07:20.640 It's a month to month. There's no Dmitri. There is 2581 02:07:20.720 --> 02:07:23.399 no better deal out there. These guys are doing it 2582 02:07:23.439 --> 02:07:24.359 all over the country. 2583 02:07:24.359 --> 02:07:27.359 I go with a sure thing, Denver's Best roofer Excel 2584 02:07:27.479 --> 02:07:28.479 roofing dot com. 2585 02:07:28.520 --> 02:07:30.520 You don't pay a cent until you're content. 2586 02:07:32.119 --> 02:07:36.399 Wait, time for an insurance check up free no obligation 2587 02:07:36.520 --> 02:07:40.399 comparison call Compass Insurance paying too much your coverage at 2588 02:07:40.439 --> 02:07:43.159 dozens of insurance companies find out now three all three 2589 02:07:43.319 --> 02:07:44.079 seven to seven to one. 2590 02:07:44.239 --> 02:07:44.520 Help. 2591 02:07:44.680 --> 02:07:47.319 You'll think you're his only customer when you choose Frank 2592 02:07:47.359 --> 02:07:49.800 durand the real estate Man dot com to list your 2593 02:07:49.840 --> 02:07:52.960 home with Remax Alliance three all three nine two zero 2594 02:07:53.119 --> 02:07:54.039 sixteen twenty two. 2595 02:07:56.720 --> 02:07:58.560 All right, folks, we have got so much going on. 2596 02:07:58.600 --> 02:08:01.760 I got to jump to Ryan herb Big. Ryan is 2597 02:08:01.800 --> 02:08:04.039 on a referral list or referral list dot com. He's 2598 02:08:04.079 --> 02:08:06.800 one of the owners of American Liberty Mortgage and by 2599 02:08:06.840 --> 02:08:09.439 the way, Small World Barry Miller in studio with me 2600 02:08:09.520 --> 02:08:11.720 knows Ryan Ryan. I got to jump to this because 2601 02:08:11.720 --> 02:08:14.680 I'm running out of time. But basically, Don's got a question, 2602 02:08:14.760 --> 02:08:17.920 and here's the question. He's got about four hundred thousand 2603 02:08:17.920 --> 02:08:21.079 dollars in equity. His wife and himself are both on 2604 02:08:21.119 --> 02:08:24.039 the loan. Their credit score is eight hundred. According to him, 2605 02:08:24.359 --> 02:08:26.239 he wants to know if you can do what he 2606 02:08:26.359 --> 02:08:29.760 is calling streamline financing, where they don't have to jump 2607 02:08:29.800 --> 02:08:32.960 through all the hoops. It happens quick and they take. 2608 02:08:32.960 --> 02:08:35.399 How much cash out do you actually are looking at 2609 02:08:35.399 --> 02:08:35.920 taken out? 2610 02:08:35.960 --> 02:08:40.079 Don actually maybe even none? 2611 02:08:40.319 --> 02:08:43.720 Okay, no cash out. You just want to get the 2612 02:08:43.760 --> 02:08:47.000 payment lower and REFI Ryan, is that a thing anymore 2613 02:08:47.000 --> 02:08:49.760 where you don't have to go through and you know, 2614 02:08:49.840 --> 02:08:52.159 do the appraisal, do all this other stuff with that 2615 02:08:52.319 --> 02:08:54.720 much equity and that kind of credit score. Give me 2616 02:08:54.760 --> 02:08:55.720 some quick feedback. 2617 02:08:56.920 --> 02:09:00.640 Yes, so you can do a streamline. What kind of 2618 02:09:00.680 --> 02:09:05.680 loan do you have? Is it a conventional VA that's 2619 02:09:05.720 --> 02:09:06.680 with Thank of America? 2620 02:09:08.279 --> 02:09:08.439 Oh? 2621 02:09:08.479 --> 02:09:11.800 Okay, do you know if it's Is it a conventional loan? Fhava? 2622 02:09:14.119 --> 02:09:15.760 I believe it's faha. 2623 02:09:16.960 --> 02:09:20.640 Faha, Okay, so faha and BA loans do allow you 2624 02:09:20.680 --> 02:09:25.359 to do a streamline refinance without an appraisal, so you 2625 02:09:25.359 --> 02:09:27.800 could look at the doing that. Those programs do not 2626 02:09:27.840 --> 02:09:30.600 allow you to get cash out, But if you want 2627 02:09:30.600 --> 02:09:34.199 to just lower your payment, you can do a streamline. 2628 02:09:34.359 --> 02:09:37.640 If he has, like Ryan, in all honesty, I'm saying 2629 02:09:37.640 --> 02:09:40.000 this simply because I'm running out of time. If he 2630 02:09:40.119 --> 02:09:42.720 spends ten minutes with you on the phone, I mean, 2631 02:09:42.800 --> 02:09:44.720 is that something you can say, Yeah, we're going to 2632 02:09:44.760 --> 02:09:46.640 be able to do this, no problem kind of deal. 2633 02:09:47.560 --> 02:09:49.319 Yeah, yeah, yeah, we can chat about I love him, 2634 02:09:49.319 --> 02:09:50.600 know exactly what I love it. 2635 02:09:50.640 --> 02:09:50.840 Don. 2636 02:09:50.880 --> 02:09:52.920 Here's what I want to do. And I appreciate you 2637 02:09:53.000 --> 02:09:55.960 Don hanging for so long. But Ryan's one of our 2638 02:09:56.000 --> 02:09:59.239 mortgage experts. This guy, he knows all the products inside 2639 02:09:59.239 --> 02:10:02.199 and out. He can do reverse loans. He can do anything, 2640 02:10:02.239 --> 02:10:04.840 it just doesn't matter. He can do it VA VHA 2641 02:10:05.279 --> 02:10:09.439 conventional seconds, reverses. You get the idea, call them up 2642 02:10:09.479 --> 02:10:12.079 and I want feedback from you, Don, how it went. 2643 02:10:12.279 --> 02:10:14.800 Is it gonna work out? Please give me a call tomorrow. 2644 02:10:14.800 --> 02:10:17.399 Seven to one nine. This is Ryan's number. Seven to 2645 02:10:17.439 --> 02:10:21.119 one nine two two eight sixty fifty five. They have 2646 02:10:21.239 --> 02:10:24.960 locations in Denver, Colorado, Springs all over seven one nine 2647 02:10:25.000 --> 02:10:27.760 two two eight, six to zero five to five American 2648 02:10:27.800 --> 02:10:31.439 Liberty Mortgage seven to one nine two two eight sixty 2649 02:10:31.600 --> 02:10:34.640 fifty five. Now listen, Troy's got a question we're gonna 2650 02:10:34.640 --> 02:10:36.800 take for Barry. But I gotta take this break. But 2651 02:10:36.840 --> 02:10:38.720 I got to tell you about eight eight eight heating 2652 02:10:38.760 --> 02:10:41.239 dot Com one more time. I've had two emails. Who 2653 02:10:41.239 --> 02:10:44.119 are the people at the forty five dollars special eight 2654 02:10:44.119 --> 02:10:46.119 eight eight heating dot Com? They're gonna come out. They're 2655 02:10:46.159 --> 02:10:48.439 gonna clean the furnace, tear it apart, get rid of 2656 02:10:48.439 --> 02:10:50.920 the dirt, give you a no breakdown guarantee. I have 2657 02:10:51.039 --> 02:10:53.800 personally used Garrett in the Gang for over ten years 2658 02:10:53.920 --> 02:10:56.399 at eight eight eight Heating dot com. You can schedule 2659 02:10:56.439 --> 02:10:59.800 that deal right now online at eight eight eight Heating. 2660 02:11:00.920 --> 02:11:04.159 Go with a sure thing Denver's best roofer Excel Roofing 2661 02:11:04.279 --> 02:11:04.840 dot com. 2662 02:11:04.920 --> 02:11:06.920 You don't pass cent until you're content. 2663 02:11:10.279 --> 02:11:13.840 Time for an insurance checkup free no obligation comparison call 2664 02:11:13.960 --> 02:11:17.279 Compass Insurance paying too much your coverage at dozens of 2665 02:11:17.279 --> 02:11:19.960 insurance companies find out now three O three seven to 2666 02:11:20.039 --> 02:11:22.840 seven to one help. You'll think you're his only customer 2667 02:11:22.880 --> 02:11:25.119 when you choose Frank durand the real estate Man dot 2668 02:11:25.159 --> 02:11:28.640 com to list your home with Remax Alliance three three 2669 02:11:28.760 --> 02:11:30.439 nine two zero sixteen twenty two. 2670 02:11:33.279 --> 02:11:36.600 Compass Insurance Real quick Man. Last week they were doing 2671 02:11:36.640 --> 02:11:39.079 the free insurance checkup, which they do all the time. 2672 02:11:39.319 --> 02:11:42.079 Go to Compass Insurance dot com call them. They saved 2673 02:11:42.079 --> 02:11:44.520 the guy. Listen. Brian was on with me last week. 2674 02:11:44.560 --> 02:11:47.439 No joke. They were paying about forty thousand a year 2675 02:11:47.479 --> 02:11:49.760 for all their coverages. They had all kinds of stuff. 2676 02:11:49.960 --> 02:11:51.760 They had a couple rentals, they had a home, they 2677 02:11:51.760 --> 02:11:54.159 had cars, they had kids. You get the idea. Listen 2678 02:11:54.199 --> 02:11:57.039 to this. They saved them twelve thousand dollars a year 2679 02:11:57.079 --> 02:12:00.439 and got them better coverage. They didn't even have an umbrella. Listen. 2680 02:12:00.479 --> 02:12:03.199 If you want great coverage or just check it up 2681 02:12:03.479 --> 02:12:05.920 and make sure you're getting good coverage. It'll help you out. 2682 02:12:05.920 --> 02:12:09.279 Go to Compass Insurance dot com. Troy, what's your question 2683 02:12:09.479 --> 02:12:10.479 for Barry Miller? 2684 02:12:12.520 --> 02:12:17.039 Hey, Barry, do you handle the ten thirty one exchange 2685 02:12:17.119 --> 02:12:19.640 or do you work with somebody to do that? 2686 02:12:19.920 --> 02:12:20.119 Yeah? 2687 02:12:20.159 --> 02:12:23.600 Yeah, we are not the intermediary. We coordinate it, but 2688 02:12:23.680 --> 02:12:27.359 we work with a great intermediary on your behalf. 2689 02:12:27.119 --> 02:12:29.079 To make sure you're compliant. I mean that you have 2690 02:12:29.159 --> 02:12:29.960 to be compliant. 2691 02:12:30.039 --> 02:12:31.199 Yeah, and they're a great natural. 2692 02:12:31.359 --> 02:12:32.880 You'll end up paying all the income. 2693 02:12:32.960 --> 02:12:34.399 Oh yeah, you don't want to do that. 2694 02:12:34.800 --> 02:12:36.439 Are you thinking about doing it? Troy? 2695 02:12:38.399 --> 02:12:41.439 Yeah, I'm waiting on Tom to figure out how I 2696 02:12:41.439 --> 02:12:44.239 can use my IRA money to do it. 2697 02:12:44.960 --> 02:12:46.720 Well, what's there to figure out there? I guess I 2698 02:12:46.760 --> 02:12:48.840 don't get that part. Perry. Do you have any idea? 2699 02:12:48.920 --> 02:12:51.840 Well, yeah, well there's timing and there are there are 2700 02:12:51.920 --> 02:12:55.000 little things that occasionally we could get creative on and 2701 02:12:55.239 --> 02:12:58.000 help them with a little more money. And what the 2702 02:12:58.079 --> 02:13:01.279 word is boot in the technical what if somebody wants 2703 02:13:01.319 --> 02:13:04.159 to put some of the money in their pocket, we 2704 02:13:04.279 --> 02:13:07.359 have some ways to help them avoid taxes with some 2705 02:13:07.439 --> 02:13:10.840 creative legal thinking. Yeah, I didn't know if we could 2706 02:13:10.840 --> 02:13:12.680 get Troy's number, I could give him a call. 2707 02:13:12.760 --> 02:13:16.760 Well, we definitely can, Troy hold on. Give give Kelly 2708 02:13:16.880 --> 02:13:18.680 your number for sure, I'm going to put you on hold. 2709 02:13:18.920 --> 02:13:21.640 So it is pretty interesting Barry though, for people that 2710 02:13:21.680 --> 02:13:25.079 have never invested in property, you really do offer one 2711 02:13:25.079 --> 02:13:27.680 of the few turnkey solutions. And I just want to 2712 02:13:27.720 --> 02:13:30.880 recap basically what you do for people tuning in, and 2713 02:13:30.920 --> 02:13:33.680 it is amazing. Some of your returns over the years 2714 02:13:34.079 --> 02:13:34.720 are crazy. 2715 02:13:35.039 --> 02:13:38.279 We don't have lower than forty two percent is our 2716 02:13:38.399 --> 02:13:42.039 lowest return this year. That's crazy, and that's the normal 2717 02:13:42.119 --> 02:13:43.880 lowest we've had in five years. 2718 02:13:44.079 --> 02:13:47.880 So basically, they find areas in the country or pockets 2719 02:13:47.920 --> 02:13:50.640 in the country where there's a good economy going on. 2720 02:13:50.960 --> 02:13:53.159 They figure that part out first and they have a 2721 02:13:53.159 --> 02:13:56.039 whole research team that does it. Then once they figure 2722 02:13:56.079 --> 02:13:58.760 out the area, they start drilling down and figuring out 2723 02:13:58.840 --> 02:14:02.399 what properties are ready to buy and ready to rent out. 2724 02:14:02.439 --> 02:14:04.159 In other words, you don't have to put any money 2725 02:14:04.199 --> 02:14:06.439 in them. You don't have to rehab. We're not talking 2726 02:14:06.520 --> 02:14:09.920 fix and flip stuff. When they find that property, you 2727 02:14:10.000 --> 02:14:12.840 invest with them, you actually own the property. You're one 2728 02:14:12.920 --> 02:14:16.039 hundred percent back by the deed. It's your property right. 2729 02:14:16.359 --> 02:14:18.600 That it's their property period, end of story. 2730 02:14:19.039 --> 02:14:21.720 You pay these guys four hundred dollars a year roughly 2731 02:14:21.760 --> 02:14:24.960 three three sixty three hundred and sixty a year. That's 2732 02:14:24.960 --> 02:14:27.560 what you guys get for your part, and they're going 2733 02:14:27.640 --> 02:14:30.199 to fully manage it. They're going to find a management 2734 02:14:30.239 --> 02:14:34.399 company there to work with that's local, knows everything going 2735 02:14:34.439 --> 02:14:36.880 on is close to the property. Those guys are going 2736 02:14:36.920 --> 02:14:39.640 to actually manage it for you. And you know you're 2737 02:14:39.640 --> 02:14:41.399 not going to have to go fix a toilet in 2738 02:14:41.399 --> 02:14:43.079 the middle of the night. You're going to make that 2739 02:14:43.239 --> 02:14:46.640 rental income then whenever you want to sell the property, right, 2740 02:14:46.680 --> 02:14:47.439 I mean anytime. 2741 02:14:47.560 --> 02:14:51.640 No what we reduce the commissions, We negotiate commissions everything, 2742 02:14:51.720 --> 02:14:53.239 We get insurance brokers. 2743 02:14:53.319 --> 02:14:55.359 Where do people make most of their money with you? 2744 02:14:55.600 --> 02:14:58.319 Is it is it to be just the equity, Well 2745 02:14:58.359 --> 02:15:00.840 not jos So when they sell, well. 2746 02:15:00.720 --> 02:15:03.199 When they sell, we're able to negotiate commission. 2747 02:15:03.279 --> 02:15:06.079 People that have rental properties now like this guy Troy, 2748 02:15:06.560 --> 02:15:08.960 they can call you and you can do the exchange 2749 02:15:08.960 --> 02:15:11.079 so they don't end up paying any of the capital. 2750 02:15:11.119 --> 02:15:14.000 Games could sell their properties here in the Metro area 2751 02:15:14.119 --> 02:15:16.239 and take care of them with you know. 2752 02:15:16.399 --> 02:15:17.439 I got you, I got it. 2753 02:15:17.560 --> 02:15:20.880 So check out Vista Turnkey give just give Barry a call. 2754 02:15:20.960 --> 02:15:24.159 Directly asked questions three h three eight eight eight three 2755 02:15:24.279 --> 02:15:27.119 seven eight eight eight eight eight three seven eight eight