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<v Speaker 1>Picture this. You are sitting in the darkened cabin of

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<v Speaker 1>British Airways flight nine.

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<v Speaker 2>Oh, this is such a terrifying one.

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<v Speaker 1>I mean, it's June twenty fourth, nineteen eighty two. You've

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<v Speaker 1>been flying for hours, just cruising peacefully at thirty seven

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<v Speaker 1>thousand feet over the pitch black Indian Ocean, heading toward Australia, and.

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<v Speaker 2>You're probably exhausted at that point.

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<v Speaker 1>Exactly, you're exhausted. You look out the window into just

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<v Speaker 1>total absolute darkness. But then suddenly the windshield and the

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<v Speaker 1>cockpit is illuminated by this eerie, brilliant white glow.

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<v Speaker 2>Yeah, and to the pilots it looks exactly like sant Elmo's.

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<v Speaker 1>Fire, which is what exactly.

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<v Speaker 2>It's a crackling electrical sort of spider wave halo you

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<v Speaker 2>sometimes see dancing across the glass during heavy thunderstorms.

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<v Speaker 1>Okay, but here's the crazy part. There isn't a single

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<v Speaker 1>storm cloud on the weather radar. I mean, the sky

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<v Speaker 1>is completely.

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<v Speaker 2>Clear, completely empty, which makes it so much worse.

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<v Speaker 1>Yeah, and then this strange glow just gets worse. Smoke

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<v Speaker 1>starts pouring into the passenger cabin through the air conditioning vents.

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<v Speaker 2>And it doesn't smell like normal smoke, right, No.

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<v Speaker 1>It smells thick and acrid like sulfur. So you look

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<v Speaker 1>out the window again and your blood just runs cold

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<v Speaker 1>because there are huge forty foot jets of sheer, blinding

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<v Speaker 1>flames shooting out the back.

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<v Speaker 2>Of the engines, which is just I mean, incomprehensible as

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<v Speaker 2>a passenger.

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<v Speaker 1>And then the engines make this horrible grating, rumbling sound

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<v Speaker 1>like metal literally tearing itself apart, and they die, all

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<v Speaker 1>four of them. Lital silence, absolute silence. You are suddenly

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<v Speaker 1>falling from the sky in a three hundred ton glider.

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<v Speaker 2>It is the ultimate nightmare scenario. I mean, they drop

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<v Speaker 2>for miles, just completely helpless in the dark, and.

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<v Speaker 1>The crew is trying, what just desperately to restart them.

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<v Speaker 2>Again and again, but they get absolutely nothing. So finally,

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<v Speaker 2>at around twelve thousand feet, right as the captin prepares

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<v Speaker 2>to make a completely blind, undoubtedly fatal ditch into the

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<v Speaker 2>rough open.

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<v Speaker 1>Sea, the engine's miraculously roar back to life.

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<v Speaker 2>Yeah. One by one they catch yeah, and the crew

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<v Speaker 2>manages to pull the seven forty seven out of its

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<v Speaker 2>dive and they actually limp to a safe lygd ending

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<v Speaker 2>in Jakarta.

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<v Speaker 1>Which is just this incredible story of survival. But the

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<v Speaker 1>truly fascinating part of our deep dive today starts when

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<v Speaker 1>investigators finally look at that plane on the.

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<v Speaker 2>Ground, because what they found completely changed modern aviation.

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<v Speaker 1>It really did. Today, you and I are basically stepping

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<v Speaker 1>into the shoes of the investigators. We're digging into the

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<v Speaker 1>flight recorders, the crash reports, the twisted metal, all of it,

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<v Speaker 1>just to understand the hidden mechanisms of flight.

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<v Speaker 2>Because everyone always says the sky is the safest place

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<v Speaker 2>on Earth, and statistically it absolutely is right.

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<v Speaker 1>But the aviation Safety Manual, it is written entirely in blood.

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<v Speaker 2>Literally every single safety feature on a modern commercial jet,

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<v Speaker 2>from the lights on the floor to the software and

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<v Speaker 2>the cockpit exists because someone somewhere paid the ultimate price right.

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<v Speaker 1>And the clues left behind in these disasters reveal exactly

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<v Speaker 1>how these invisible threats and mechanical ghosts and the fragile

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<v Speaker 1>limits of the human mind revolutionize the way we fly.

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<v Speaker 2>So let's look at the clues from British Aways flight nine.

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<v Speaker 1>Yeah, because when they inspected the seven forty seven on

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<v Speaker 1>the ground, the paint was practically sand blasted off the

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<v Speaker 1>nose of the plane. The engines were totally choked with

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<v Speaker 1>this fine dust and pieces of hardened rock.

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<v Speaker 2>So it wasn't a mechanical failure at all.

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<v Speaker 1>No, it was Mount Galungum, a volcano one hundred and

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<v Speaker 1>sixty kilometers away, had erupted and sent this massive cloud

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<v Speaker 1>of ash directly into their flight path.

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<v Speaker 2>But this is where people get confused.

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<v Speaker 1>Oh yeah, this is where my brand stalls out on

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<v Speaker 1>this because volcanic ash. You know, when you think about it, it

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<v Speaker 1>sounds like soft, powdery dust you'd sweep out of a fireplace,

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<v Speaker 1>right exactly. I can see it clogging a filter, sure,

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<v Speaker 1>but how does a cloud of dust completely assassinate four

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<v Speaker 1>massive jet engines simultaneously?

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<v Speaker 2>And that is the exact misconception that nearly killed everyone

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<v Speaker 2>on board, Because volcanic ash isn't soft wood ash, right,

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<v Speaker 2>It's basically pulverized rock, glass, and minerals. Under a microscope,

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<v Speaker 2>it's incredibly sharp, jagged, and so.

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<v Speaker 1>That's what Sam blasted the windshields so badly. The pilots

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<v Speaker 1>couldn't even see out of it exactly.

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<v Speaker 2>But the real lethal threat is the thermodynamics. Okay, unpack

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<v Speaker 2>that for me, So inside a jet engine's combustion chamber

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<v Speaker 2>where the fuel is actually ignited. The operating temperature sits

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<v Speaker 2>around two thousand degrees celsius, but volcanic ash being pulverized

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<v Speaker 2>rock melts set around fourteen hundred degrees.

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<v Speaker 1>Oh wow, So they essentially flew into a cloud of

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<v Speaker 1>glass and turned their engines into flying kilns.

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<v Speaker 2>Yes, exactly, they suffocated their own engines with molten rock.

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<v Speaker 2>The engines inhaled thousands of pounds of this abrasive material,

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<v Speaker 2>melted it instantly into this sticky molten goo, and it

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<v Speaker 2>coated the turbine.

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<v Speaker 1>Blades just completely choked off the internal air flaw.

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<v Speaker 2>Right, so the engines choked. They backfired, which caused those

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<v Speaker 2>massive forty foot flames shooting out the back, and then

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<v Speaker 2>they stalled out completely.

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<v Speaker 1>But wait, if the engines were literally coated in molten rock,

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<v Speaker 1>how on earth did they restart at twelve thousand feet?

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<v Speaker 2>And that is the beautiful physics of the offe moment

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<v Speaker 2>for the investigators. Okay, when the engines died, they stopped

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<v Speaker 2>generating that two thousand degree heat, so as the plane

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<v Speaker 2>fell out of the sky, it dropped below the ash

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<v Speaker 2>cloud into clean, freezing air.

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<v Speaker 1>Oh, I see where this is going.

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<v Speaker 2>Yeah, the engines cooled rapidly, that sticky molten rock solidified,

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<v Speaker 2>turned brittle, and basically shattered, So the.

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<v Speaker 1>Forward momentum of the falling plane literally blew the shattered

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<v Speaker 1>rock out the back of the engines exactly.

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<v Speaker 2>Once the core was cleared out, the crew was finally

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<v Speaker 2>able to get a spark to catch and restart the turbines.

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<v Speaker 1>That is wild, and because of Flight nine, the aviation

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<v Speaker 1>world learned this terrifying lesson. I mean, volcanic ash is

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<v Speaker 1>completely invisible to standard aircraft weather radar because it's.

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<v Speaker 2>Dry, right, radar bounces off moisture. No moisture, no radar return.

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<v Speaker 1>So today geological agencies and airlines are just constantly communicating

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<v Speaker 1>to track these invisible ash clouds via satellite. So no

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<v Speaker 1>plane ever flies into a volcano's exhaust again.

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<v Speaker 2>But you know that was an invisible threat outside the

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<v Speaker 2>aircraft sometimes the most insidious threat to the ones building

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<v Speaker 2>up quietly right beneath your feet.

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<v Speaker 1>Oh, absolutely, which brings us to June nineteen eighty three

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<v Speaker 1>Air Canada Flight seven ninety seven, a DC nine, flying

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<v Speaker 1>from Dallas to Toronto.

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<v Speaker 2>This one starts so innocently.

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<v Speaker 1>It's chilling, it really is. They're cruising smoothly. At thirty

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<v Speaker 1>three thousand feet. The crew hears three circuit breakers pop

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<v Speaker 1>at the back of the plane, specifically the breakers tied

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<v Speaker 1>to the flush motor in the rear.

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<v Speaker 2>Washroom and in the cockpit. A popped circuit breaker isn't

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<v Speaker 2>an emergency. It's usually just.

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<v Speaker 1>A nuisance, like a power surge or something.

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<v Speaker 2>Yeah, power surge a mechanical hiccup. You try to reset

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<v Speaker 2>it and if it doesn't hold, you just tape it

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<v Speaker 2>off and write it up for maintenance.

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<v Speaker 1>And that's exactly what the captain thought. But fifteen minutes later,

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<v Speaker 1>a passenger notices a strange, wiry smell, like burning plastic.

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<v Speaker 2>Always a bad sign on a plane, right, So.

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<v Speaker 1>A flight atten and goes to the back, opens the

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<v Speaker 1>washroom door, and this thick, toxic smoke starts creeping out

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<v Speaker 1>into the cabin. There are no visible flames.

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<v Speaker 2>Anywhere, thisoxious, expanding cloud of smoke.

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<v Speaker 1>Yeah, so the crew initiates a desperate emergency descent into Cincinnati.

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<v Speaker 1>By the time they hit their runway, the cabin is

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<v Speaker 1>pitch black from the soot. Me you can't see your

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<v Speaker 1>hand in front of your face passage.

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<v Speaker 2>As a choking struggling to breathe.

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<v Speaker 1>But miraculously, the pilots actually manage a completely blind landing.

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<v Speaker 2>They get the plane on the ground, the tires screeched

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<v Speaker 2>to a halt. You'd think the nightmare is over right,

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<v Speaker 2>You'd think they survived, but they didn't.

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<v Speaker 1>They opened the emergency doors to evacuate, and ninety seconds

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<v Speaker 1>after those doors open, the entire interior of the plane

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<v Speaker 1>erupts in a massive flash.

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<v Speaker 2>Fire, just devastating.

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<v Speaker 1>Twenty three people died in their seats, including the rising

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<v Speaker 1>folk music star Stan Rogers. They were just seconds away

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<v Speaker 1>from stepping onto the tarmac.

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<v Speaker 2>Which forces investigators to ask this huge question, why did

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<v Speaker 2>it explode after they were safely on the ground, Right.

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<v Speaker 1>It doesn't make sense initially.

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<v Speaker 2>No, But when the National Transportation Safety Board the NTSB

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<v Speaker 2>dug into the charred remains, they uncovered the terrifying chemistry

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<v Speaker 2>of incomplete combustion.

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<v Speaker 1>Okay, what does that mean?

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<v Speaker 2>So an electrical fire had started behind the walls of

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<v Speaker 2>the washroom, but it was starved of oxygen inside that

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<v Speaker 2>tight fuselage space, so instead of burning cleanly, the wall

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<v Speaker 2>spaces acted like a chimney oh wow, Yeah, pumping incredibly hot,

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<v Speaker 2>combustible toxic gases straight up into the ceiling paneling of

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<v Speaker 2>the passenger cabin.

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<v Speaker 1>So it was just hovering right above their heads. The

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<v Speaker 1>entire descent, just this hidden toxic cloud packed with carbon

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<v Speaker 1>monoxide and hydrogen cyanide.

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<v Speaker 2>Yes, And because it was stars of oxygen, it couldn't

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<v Speaker 2>fully ignite. It just baked the interior.

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<v Speaker 1>But then they opened the doors exactly.

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<v Speaker 2>When they landed, and popped open the overwing exits and

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<v Speaker 2>the main doors, an unlimited supply of fresh, cool oxygen

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<v Speaker 2>rushed into the cabin. It mixed instantly with those superheated

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<v Speaker 2>gases trapped in the ceiling, and it triggered a flash over.

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<v Speaker 1>So the entire cabin ignited simultaneously.

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<v Speaker 2>Instantly burning all the available oxygen in the plane.

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<v Speaker 1>That is just horrified. But think about the last time

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<v Speaker 1>you boarded a flight. You probably noticed those floor track

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<v Speaker 1>lights illuminating the aisle guiding you to the exite. You

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<v Speaker 1>probably notice the smoke detectors installed in every single lavatory,

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<v Speaker 1>or those heavy halin fire extinguishers the crew carries. You

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<v Speaker 1>might take them for granted, but you are sitting in

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<v Speaker 1>the legacy of Air Canada flights seven nine to seven

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<v Speaker 1>because every.

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<v Speaker 2>One of those features was mandated specifically because of the

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<v Speaker 2>people who didn't make it off that runway in Cincinnati.

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<v Speaker 1>They finally understood that smoke and fire don't just damage

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<v Speaker 1>the plane. They totally changed the chemical environment of the cabin.

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<v Speaker 2>Yeah, but you know, with fire, investigators at least have

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<v Speaker 2>physical clues melted wires, scorch marks, soot patterns. The most

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<v Speaker 2>terrifying investigations are the ones where a plane falls out

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<v Speaker 2>of a perfectly clear sky, obliterates on impact, and leaves

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<v Speaker 2>absolutely zero physical evidence behind.

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<v Speaker 1>The mechanical ghosts exactly. So imagine flying on a beautiful

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<v Speaker 1>windless day, you are just moments from touchdown, landing gears down,

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<v Speaker 1>you can clearly see the runway, and suddenly the plane

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<v Speaker 1>just violently flips onto its side and dives straight into

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<v Speaker 1>the ground. It's unthinkable, but that is exactly what happened

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<v Speaker 1>to United Flight five eighty five in Colorado Springs in

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<v Speaker 1>nineteen ninety one, and then again to US Air Flight

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<v Speaker 1>four to twenty seven in Pittsburgh in nineteen ninety four.

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<v Speaker 2>Both were bowing seven thirty sevens. Both were on their final.

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<v Speaker 1>Approach, and both violently rolled out of the sky in

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<v Speaker 1>a matter of ten seconds. No survivors.

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<v Speaker 2>For accident investigators, tracking down the cause of these two

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<v Speaker 2>crashes was literally the equivalent of hunting a phantom.

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<v Speaker 1>They had nothing to go on, right, nothing.

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<v Speaker 2>The NTSB spent ten agonizing years trying to find the cause.

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<v Speaker 2>It was the longest most expensive investigation in aviation history.

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<v Speaker 2>They tested everything I read.

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<v Speaker 1>They even flew planes into dangerous mountain wind rotors just

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<v Speaker 1>to see what would happen.

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<v Speaker 2>They did. They tested for freak electromagnetic interference, scrambling the

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<v Speaker 2>computers too. Nothing made sense.

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<v Speaker 3>Except for one clue, right yeah, The only physical clue

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<v Speaker 3>they had was that in both wreckage sites, the rudder

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<v Speaker 3>you know, the massive vertical flap on the tail that

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<v Speaker 3>steers the nose left and right, had slammed completely to

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<v Speaker 3>one side and stayed there.

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<v Speaker 1>But they had no idea why. None, And they literally

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<v Speaker 1>had nothing until a freezing day in nineteen ninety six.

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<v Speaker 1>East Wind Flight five seventeen is approaching Richmond, Virginia. Suddenly

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<v Speaker 1>the plane aggressively.

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<v Speaker 2>Rolls to the right, just like the others.

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<v Speaker 1>Just like the others. Captain Brian Bishop steps hard on

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<v Speaker 1>the opposite left rudder pedal to level the plane out,

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<v Speaker 1>and the pedal will not budge. It is locked.

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<v Speaker 2>Solid, which is a pilot's worst nightmare.

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<v Speaker 1>For thirty terrifying seconds, they're flying practically sideways, wrestling the

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<v Speaker 1>control column. Then, just as mysteriously as it started, a

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<v Speaker 1>loud pop echoes through the floorboards and the rudder snaps back.

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<v Speaker 2>To normal and they managed to land safely.

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<v Speaker 1>Yes, so, finally, after a decade of ghosts, the NTSB

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<v Speaker 1>had an intact airplane and a living pilot.

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<v Speaker 2>And incredibly, they still almost missed it. Wait, how well

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<v Speaker 2>they poled the power control unit, the hydraulic mechanical muscle

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<v Speaker 2>that actually moves the rudder on the tail, and put

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<v Speaker 2>it on a test bench. They ran it over and

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<v Speaker 2>over and it worked flawlessly.

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<v Speaker 1>It was a perfectly engineered piece of hardware, or so

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<v Speaker 1>it seemed exactly.

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<v Speaker 2>It was only when an engineer decided to design this

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<v Speaker 2>extreme thermal shock test that the ghost finally revealed itself.

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<v Speaker 1>Okay, tell me about this test.

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<v Speaker 2>They froze the internal servo valve to simulate the freezing

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<v Speaker 2>temperatures of high altitude cruising, and then suddenly blasted it

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<v Speaker 2>with superheated hydraulic fluid, which simulated the heat generated as

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<v Speaker 2>the pilots used the rudder during descent.

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<v Speaker 1>And because of the extreme temperature difference, the microscopic metal

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<v Speaker 1>components inside the valve expanded at different rates, so it jammed.

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<v Speaker 2>Not only did it jam, but the internal flight moved

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<v Speaker 2>just a fraction of a millimeter out of alignment. An

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<v Speaker 2>engineer looking at the hydraulic pressure data realized that the

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<v Speaker 2>valve didn't just lock up, it actually reversed its function.

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<v Speaker 1>Okay, so imagine you were driving seventy miles per hour

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<v Speaker 1>on the highway. You see a pothole, so you naturally

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<v Speaker 1>turn your steering wheel to the right to avoid it. Right,

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<v Speaker 1>But a microscopic mechanical glitch inside your steering column takes

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<v Speaker 1>your right word movement, reverses the hydrault flow and violently

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<v Speaker 1>swerves the car to the left, straight into a concrete wall.

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<v Speaker 2>That is exactly what the dual servvalve did to those pilots.

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<v Speaker 1>Unbelievable.

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<v Speaker 2>When the plane started tilting left due to a gust

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<v Speaker 2>of wind, they pushed the right pedal to correct it

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<v Speaker 2>like they were trained to do, but the reverse valve

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<v Speaker 2>took their input and sent the rudder hard left instead.

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<v Speaker 1>So the harder they thought to save the plane, the

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<v Speaker 1>harder the plane drove itself into the ground. They were

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<v Speaker 1>completely helpless.

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<v Speaker 2>It is a chilling realization. But because of that thermal

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<v Speaker 2>shock discovery, Boeing spent hundreds of millions of dollars entirely

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<v Speaker 2>redesigning and replacing the servo valves on thousands of seven

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<v Speaker 2>hundred and thirty seven's worldwide.

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<v Speaker 1>And they added a secondary override system so a jam

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<v Speaker 1>could never dictate the flight path again exactly. So we've

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<v Speaker 1>seen ghosts inside the machine itself. But what about the

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<v Speaker 1>massive in visible systems guiding the machines.

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<v Speaker 2>From the ground, the air traffic control systems.

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<v Speaker 1>Yeah, let's shift our focus to August nineteen eighty six,

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<v Speaker 1>a beautiful, crystal clear Labor Day weekend in Los Angeles

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<v Speaker 1>air in Mexico. Flight four ninety eight, a DC nine

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<v Speaker 1>is descending toward Los Angeles International Airport.

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<v Speaker 2>Meanwhile, a man named William Kramer is flying his family

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<v Speaker 2>in a small private Piper Cherokee.

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<v Speaker 1>And he's a relatively new pilot.

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<v Speaker 2>Right, Yeah, he's unfamiliar with the area, he's lost, and

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<v Speaker 2>he's navigating by basically just looking out the window following

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<v Speaker 2>the freeways below him.

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<v Speaker 1>And without realizing it, he wanders straight into LAX's highly

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<v Speaker 1>restricted airspace.

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<v Speaker 2>Now down on the ground in a dark radar room,

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<v Speaker 2>you have an air traffic controller named Walter.

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<v Speaker 1>White, not the one from the TV show right.

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<v Speaker 2>No, But he's managing a highly complex sequence of massive

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<v Speaker 2>commercial arrivals. But his attention gets diverted by yet another

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<v Speaker 2>private plane, a Grumman Tiger that has also blundered into

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<v Speaker 2>his airspace unannounced.

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<v Speaker 1>So while he's distracted talking to the Grumman trying to

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<v Speaker 1>get it out of the way of the heavy jets,

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<v Speaker 1>the Piper Cherokee and the Aero Mexico DC nine physically

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<v Speaker 1>collide mid air over a suburban neighborhood in Cerritos.

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<v Speaker 2>It's just terrific.

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<v Speaker 1>The Piper slices the jet's horizontal stabilizer completely off. Eighty

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<v Speaker 1>two people die, including fifteen innocent people on the ground.

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<v Speaker 1>Entire houses were wiped off the map by the falling wreckage.

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<v Speaker 2>It is a catastrophic failure of the air traffic system.

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<v Speaker 1>But the most haunting question is how on Earth did

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<v Speaker 1>the controller not see the Piper Cherokee on his radar

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<v Speaker 1>screen heading straight for the jet.

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<v Speaker 2>Well, that crash really exposed the tragic, fatal limitations of

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00:15:35.840 --> 00:15:39.360
<v Speaker 2>the technology at the time. The analog radar system suffered

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<v Speaker 2>from something called flicker good flicker. Yeah, if the ancient

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00:15:42.399 --> 00:15:45.759
<v Speaker 2>computers got overloaded with data, secondary targets would simply drop

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00:15:45.840 --> 00:15:47.360
<v Speaker 2>off the screen for a sweep or two of the

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<v Speaker 2>radar arms.

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<v Speaker 1>So it just vanished.

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<v Speaker 2>Yes. Furthermore, the piper's transponder was really basic. It was

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<v Speaker 2>a mode A, meaning it only broadcast its position, not

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<v Speaker 2>its altitude. Ah, so even if it popped up on

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<v Speaker 2>the controllers screen, it was just this two dimensional blip

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<v Speaker 2>with no height data flashing on and off right at

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<v Speaker 2>the exact moment he was fixated on another rogue plane.

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<v Speaker 1>But wait, it was a perfectly clear sunny day in

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<v Speaker 1>southern California. Even if the radar was glitchy, Why didn't

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<v Speaker 1>the pilots just look out the window and avoid each other?

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<v Speaker 1>I mean, the rules of the sky dictate see and avoid.

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<v Speaker 2>Well, see and avoid is a concept from the era

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00:16:25.440 --> 00:16:28.759
<v Speaker 2>of biplanes, and Serrita's proved it has fundamentally flawed at.

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00:16:28.720 --> 00:16:31.960
<v Speaker 1>Jet speeds because things are moving too fast exactly.

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<v Speaker 2>It comes down to the strict biological limits of human eyesight.

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<v Speaker 2>Studies conducted after the crash proved that a pilot needs

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00:16:37.720 --> 00:16:40.480
<v Speaker 2>a minimum of twelve seconds to spot an approaching aircraft,

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00:16:40.840 --> 00:16:43.799
<v Speaker 2>physically focus their eyes on it, recognize it as a

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00:16:43.799 --> 00:16:47.399
<v Speaker 2>collision thread, decide on an evasive maneuver, physically move the

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<v Speaker 2>flight controls, and then wait for the inertia of a

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<v Speaker 2>massive jet to actually change direction.

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<v Speaker 1>Twelve seconds at three hundred miles an hour is an

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<v Speaker 1>absolute eternity.

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<v Speaker 2>It really is. Because the piper Cherokee was so small.

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<v Speaker 2>By the time it was physically large enough in the

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00:16:59.879 --> 00:17:03.480
<v Speaker 2>DC nine's windshield to trigger a visual reaction, they were

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<v Speaker 2>well passed that twelve second window.

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<v Speaker 1>You literally biologically cannot react fast enough.

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<v Speaker 2>The human eye is just not designed to prevent mid

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<v Speaker 2>air collisions at jet.

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<v Speaker 1>Speeds, and that realization completely transformed the airspace we fly

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00:17:16.680 --> 00:17:21.079
<v Speaker 1>in today. Congress actually stepped in and mandated a system

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<v Speaker 1>called TCAs the Traffic Collision Avoidance System, which is brilliant Today.

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<v Speaker 1>Every commercial jet is constantly invisibly broadcasting its position, speed,

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00:17:31.400 --> 00:17:34.400
<v Speaker 1>and altitude, communicating directly with the planes around it.

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<v Speaker 2>Right, So if two planes get dangerously close. The computers

359
00:17:38.000 --> 00:17:40.200
<v Speaker 2>bypass the air traffic controllers entirely.

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00:17:40.319 --> 00:17:42.880
<v Speaker 1>They talk to each other, and they issue loud voice

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00:17:42.880 --> 00:17:45.960
<v Speaker 1>commands directly into the pilot's headsets. One plane is commanded

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<v Speaker 1>to climb, the other is commanded to descend.

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<v Speaker 2>It takes the flawed human reaction time completely out of

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<v Speaker 2>the equation.

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00:17:51.799 --> 00:17:55.640
<v Speaker 1>Which highlights a profound truth in accident investigation. You can

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00:17:55.720 --> 00:17:58.680
<v Speaker 1>engineer out the mechanical flaws, you can build flawless radar,

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<v Speaker 1>you can invent TCA.

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00:18:00.720 --> 00:18:03.599
<v Speaker 2>But there is one variable in the cockpit that can

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<v Speaker 2>never be fully engineered, updated, or patched.

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<v Speaker 1>The human mind.

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<v Speaker 2>The human element is, without a doubt, the most complex,

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<v Speaker 2>unpredictable system on any aircraft.

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<v Speaker 1>Let's talk about August nineteen ninety seven. Korean air flight

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<v Speaker 1>eight oh one is on final approach to the island

375
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<v Speaker 1>of Guam. It's well past midnight, and it.

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<v Speaker 2>Is pouring rain, terrible conditions.

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<v Speaker 1>Captain Park is a highly decorated pilot, but he is

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00:18:27.039 --> 00:18:31.119
<v Speaker 1>running on fumes. He is deeply fatigued. To make matters worse,

379
00:18:31.319 --> 00:18:35.119
<v Speaker 1>the airport's electronic glide slope, the invisible radio beam that

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00:18:35.160 --> 00:18:37.920
<v Speaker 1>guides planes vertically down to the runway, is out of

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00:18:37.960 --> 00:18:39.400
<v Speaker 1>service for routine maintenance.

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00:18:39.759 --> 00:18:43.119
<v Speaker 2>So they are essentially flying a non precision approach blind

383
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<v Speaker 2>in a tropical storm, relying entirely on altitude charts and timing.

384
00:18:47.039 --> 00:18:48.920
<v Speaker 1>Which leaves very little room for error.

385
00:18:49.200 --> 00:18:52.319
<v Speaker 2>Exactly. But there is a massive systemic failure lurking in

386
00:18:52.319 --> 00:18:54.599
<v Speaker 2>the background here, well is it? The airport had a

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00:18:54.599 --> 00:18:58.839
<v Speaker 2>Minimum Safe Altitude Warning System or MSAW. It's a radar

388
00:18:58.880 --> 00:19:00.920
<v Speaker 2>safety net designed to layer an alarm at the air

389
00:19:00.960 --> 00:19:04.079
<v Speaker 2>traffic controllers if a plane drops dangerously low toward the.

390
00:19:04.119 --> 00:19:06.279
<v Speaker 1>Terrain right to warn them they're about to hit a mountain.

391
00:19:06.480 --> 00:19:11.039
<v Speaker 2>But the Federal Aviation Administration, the FAA, had deliberately moved

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00:19:11.079 --> 00:19:14.079
<v Speaker 2>the system's tracking zone eighty kilometers out to sea.

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00:19:14.359 --> 00:19:16.559
<v Speaker 1>Okay. I remember reading this in the report and thinking

394
00:19:16.559 --> 00:19:20.039
<v Speaker 1>it was a typo. Why on Earth had an aviation

395
00:19:20.160 --> 00:19:23.599
<v Speaker 1>authority take a safety net designed to protect mountains and

396
00:19:23.680 --> 00:19:25.599
<v Speaker 1>move it out over the empty ocean.

397
00:19:25.720 --> 00:19:28.680
<v Speaker 2>It's a psychological phenomenon called alarm fatigue.

398
00:19:29.039 --> 00:19:31.480
<v Speaker 1>Oh, like when a car alarm goes off so much

399
00:19:31.480 --> 00:19:32.200
<v Speaker 1>you just ignore it.

400
00:19:32.359 --> 00:19:36.039
<v Speaker 2>Exactly. The MSIW alarms kept going off for planes that

401
00:19:36.079 --> 00:19:38.920
<v Speaker 2>were landing perfectly safely. It was just too sensitive and

402
00:19:39.000 --> 00:19:42.599
<v Speaker 2>instead of recalibrating the software. The controllers considered the constant

403
00:19:42.640 --> 00:19:43.839
<v Speaker 2>beeping and nuisance, so.

404
00:19:43.839 --> 00:19:46.200
<v Speaker 1>They basically turned it off to stop.

405
00:19:45.920 --> 00:19:49.079
<v Speaker 2>The annoying alarms in the tower. They essentially disabled the

406
00:19:49.119 --> 00:19:52.160
<v Speaker 2>safety net by moving its parameters where no planes were flying.

407
00:19:52.400 --> 00:19:53.079
<v Speaker 1>Unbelievable.

408
00:19:53.160 --> 00:19:56.079
<v Speaker 2>Because of that bureaucratic decision, the controllers sitting in the

409
00:19:56.079 --> 00:20:00.000
<v Speaker 2>tower had absolutely no idea that Captain Park, battling critigue

410
00:20:00.039 --> 00:20:03.359
<v Speaker 2>in the storm, had lost his situational awareness and was

411
00:20:03.400 --> 00:20:05.519
<v Speaker 2>descending his seven forty seven way too.

412
00:20:05.400 --> 00:20:09.400
<v Speaker 1>Early, and the result is devastating. They crash into the

413
00:20:09.440 --> 00:20:12.599
<v Speaker 1>dense jungle of Nimitz Hill, three miles short of the runway,

414
00:20:12.839 --> 00:20:15.000
<v Speaker 1>two hundred and fifty four people on board, and only

415
00:20:15.039 --> 00:20:16.319
<v Speaker 1>twenty six survive.

416
00:20:16.519 --> 00:20:17.440
<v Speaker 2>It's heartbreaking.

417
00:20:17.759 --> 00:20:20.319
<v Speaker 1>One of those survivors is a man named Barry Small,

418
00:20:20.559 --> 00:20:25.759
<v Speaker 1>a helicopter pilot. His survival story highlights how incredibly arbitrary

419
00:20:25.839 --> 00:20:27.119
<v Speaker 1>surviving a crash can be.

420
00:20:27.400 --> 00:20:28.720
<v Speaker 2>Yeah. His story is intense.

421
00:20:28.839 --> 00:20:32.160
<v Speaker 1>He survived the extreme g forces of the impact because

422
00:20:32.160 --> 00:20:36.039
<v Speaker 1>his legs smash into a solid metal baggage crossbar under

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00:20:36.039 --> 00:20:38.680
<v Speaker 1>the seat in front of him. It shattered his femur,

424
00:20:38.720 --> 00:20:41.079
<v Speaker 1>but it physically stopped his body from flying forward and

425
00:20:41.119 --> 00:20:41.839
<v Speaker 1>breaking his neck.

426
00:20:41.960 --> 00:20:44.839
<v Speaker 2>And he actually lobbied relentlessly after the crash to have

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00:20:44.880 --> 00:20:46.359
<v Speaker 2>those seat designs change.

428
00:20:46.440 --> 00:20:49.319
<v Speaker 1>He did, but as he sat trapped in the wreckage,

429
00:20:49.359 --> 00:20:52.599
<v Speaker 1>he watched a massive fire tear through the cabin, A

430
00:20:52.640 --> 00:20:55.799
<v Speaker 1>fire heavily fueled by hundreds of liters of duty free

431
00:20:55.799 --> 00:20:59.000
<v Speaker 1>alcohol stored in the overhead bins, just bursting and raining

432
00:20:59.079 --> 00:20:59.720
<v Speaker 1>down on people.

433
00:20:59.839 --> 00:21:02.359
<v Speaker 2>It's a stark reminder of the brutality of these events.

434
00:21:02.400 --> 00:21:05.160
<v Speaker 2>I mean a metal crossbar or shattered leg, a bottle

435
00:21:05.160 --> 00:21:09.119
<v Speaker 2>of liquor. These completely arbitrary details dictate who lives and dies.

436
00:21:09.480 --> 00:21:12.599
<v Speaker 1>But the root cause wasn't the storm. It was human

437
00:21:12.640 --> 00:21:15.720
<v Speaker 1>fatigue in the cockpit and a culture of complacency on

438
00:21:15.759 --> 00:21:18.400
<v Speaker 1>the ground that disabled a vital safety net just to

439
00:21:18.440 --> 00:21:19.559
<v Speaker 1>avoid a nuisance alarm.

440
00:21:19.640 --> 00:21:22.319
<v Speaker 2>Which brings us to a climax in our investigation today,

441
00:21:22.720 --> 00:21:26.119
<v Speaker 2>a story of human error and psychology that is almost

442
00:21:26.240 --> 00:21:27.599
<v Speaker 2>unbelievable to comprehend.

443
00:21:27.799 --> 00:21:32.720
<v Speaker 1>February nineteen eighty five, China Airlines Flight Zebra zero six

444
00:21:32.839 --> 00:21:35.720
<v Speaker 1>is flying high over the Pacific Ocean en route to

445
00:21:35.759 --> 00:21:39.079
<v Speaker 1>Los Angeles. It's the middle of the night. Suddenly, engine

446
00:21:39.160 --> 00:21:42.319
<v Speaker 1>number four on the far right wing starts losing.

447
00:21:42.079 --> 00:21:45.880
<v Speaker 2>Power, so thrust becomes asymmetrical and the massive plane begins

448
00:21:45.920 --> 00:21:47.279
<v Speaker 2>to slowly bank to the right.

449
00:21:47.559 --> 00:21:50.519
<v Speaker 1>Instead of disconnecting the computers and manually pushing the left

450
00:21:50.599 --> 00:21:53.319
<v Speaker 1>rudder pedal to keep the plane flying straight, Captain Hoe

451
00:21:53.400 --> 00:21:54.880
<v Speaker 1>leaves the autopilot engaged.

452
00:21:55.000 --> 00:21:58.519
<v Speaker 2>And here's the fatal trap of automation. The autopilot on

453
00:21:58.640 --> 00:22:01.880
<v Speaker 2>that specific seven forty seven cannot control the rudder. It's

454
00:22:01.880 --> 00:22:04.839
<v Speaker 2>just not wired too. It recognizes the plane is tilting right,

455
00:22:04.880 --> 00:22:06.279
<v Speaker 2>so it tries the level of the wings using the

456
00:22:06.319 --> 00:22:10.039
<v Speaker 2>ailerons the flaps on the wings, but the aerodynamic drag

457
00:22:10.079 --> 00:22:11.680
<v Speaker 2>of the dead engine is just too strong.

458
00:22:11.720 --> 00:22:12.519
<v Speaker 1>That's what happens.

459
00:22:12.799 --> 00:22:16.359
<v Speaker 2>The autopilot reaches its mechanical limit. The plane keeps tilting

460
00:22:16.440 --> 00:22:20.200
<v Speaker 2>further and further until it literally slips upside down onto

461
00:22:20.240 --> 00:22:22.440
<v Speaker 2>its back and goes into a vertical dive.

462
00:22:22.519 --> 00:22:24.480
<v Speaker 1>Okay, I have to stop you here because they are

463
00:22:24.519 --> 00:22:28.440
<v Speaker 1>in a seven forty seven. They have three highly trained

464
00:22:28.440 --> 00:22:31.000
<v Speaker 1>pilots sitting in the cockpit. I know they're flying over

465
00:22:31.000 --> 00:22:32.519
<v Speaker 1>the Pacific in the middle of the night, so their

466
00:22:32.519 --> 00:22:35.640
<v Speaker 1>body clocks must have been completely wrecked. I mean, I

467
00:22:35.720 --> 00:22:39.200
<v Speaker 1>can barely operate my microwave on severe jet lag. Let

468
00:22:39.240 --> 00:22:41.720
<v Speaker 1>alone troubleshoot a dying engine exactly.

469
00:22:41.759 --> 00:22:44.000
<v Speaker 2>Fatigue plays a huge role, But how do.

470
00:22:44.000 --> 00:22:47.279
<v Speaker 1>Three pilots just watch their plane roll upside down into

471
00:22:47.279 --> 00:22:49.960
<v Speaker 1>a thirty thousand foot free fall, dropping out of the

472
00:22:49.960 --> 00:22:54.200
<v Speaker 1>sky at near supersonic speeds. The g forces were so

473
00:22:54.359 --> 00:22:57.480
<v Speaker 1>intense that the flight engineer was physically pinned to the floor.

474
00:22:58.039 --> 00:23:00.559
<v Speaker 1>Passengers were watching the ceiling panels rip off from the

475
00:23:00.559 --> 00:23:03.680
<v Speaker 1>sheer aerodynamic stress. How does a crew let it get

476
00:23:03.720 --> 00:23:04.400
<v Speaker 1>to that point?

477
00:23:04.640 --> 00:23:09.279
<v Speaker 2>Investigators isolated down to three specific psychological traps, they completely

478
00:23:09.279 --> 00:23:12.680
<v Speaker 2>overrode their training. First task fixation okay, meaning what the

479
00:23:12.720 --> 00:23:15.960
<v Speaker 2>crew became utterly obsessed with trying to restart that single

480
00:23:16.000 --> 00:23:20.279
<v Speaker 2>failing engine. They stared relentlessly at the engine gages and

481
00:23:20.359 --> 00:23:23.799
<v Speaker 2>completely stopped scanning their primary flight instruments vision.

482
00:23:24.279 --> 00:23:26.119
<v Speaker 1>The engine became the only thing in the world that

483
00:23:26.160 --> 00:23:27.119
<v Speaker 1>mattered exactly.

484
00:23:27.680 --> 00:23:32.799
<v Speaker 2>Second trap, spatial disorientation. When they finally broke their fixation

485
00:23:32.920 --> 00:23:36.119
<v Speaker 2>and looked at the attitude indicator, the artificial horizon that

486
00:23:36.160 --> 00:23:38.559
<v Speaker 2>tells you which way is up, it was showing the

487
00:23:38.559 --> 00:23:41.599
<v Speaker 2>plane almost completely upside down in a vertical dive.

488
00:23:41.880 --> 00:23:43.039
<v Speaker 1>But they didn't believe it.

489
00:23:43.160 --> 00:23:47.240
<v Speaker 2>No, because they were flying through thick, pitch black clouds

490
00:23:47.279 --> 00:23:51.000
<v Speaker 2>with no visual horizon outside the window. Their inner ears

491
00:23:51.039 --> 00:23:54.359
<v Speaker 2>were lying to them. The reading on the instrument was

492
00:23:54.400 --> 00:23:59.000
<v Speaker 2>so extreme, so aerodynamically impossible. In their minds, they just

493
00:23:59.039 --> 00:24:00.400
<v Speaker 2>assumed the instrument.

494
00:24:00.160 --> 00:24:02.119
<v Speaker 1>Was broken, so they didn't think they were falling.

495
00:24:02.279 --> 00:24:05.160
<v Speaker 2>The somatographic illusion made them feel like they were flying levels,

496
00:24:05.160 --> 00:24:07.200
<v Speaker 2>so they didn't believe the plane was actually plummeting.

497
00:24:07.440 --> 00:24:10.359
<v Speaker 1>And the third trap is the exhaustion you mentioned right, yes.

498
00:24:10.359 --> 00:24:14.400
<v Speaker 2>De synchronosis severe jet lag. In the previous six days,

499
00:24:14.480 --> 00:24:18.119
<v Speaker 2>Captain Hoad crossed eighteen time zones. His circadian rhythm was

500
00:24:18.160 --> 00:24:22.920
<v Speaker 2>completely shattered. His brain was physiologically in its deepest, most

501
00:24:22.920 --> 00:24:26.920
<v Speaker 2>sluggish sleep cycle, right at the exact moment he needed

502
00:24:26.920 --> 00:24:31.359
<v Speaker 2>his maximum cognitive and creative problem solving skills.

503
00:24:31.440 --> 00:24:34.720
<v Speaker 1>It was an over reliance on automation compounded by an

504
00:24:34.759 --> 00:24:37.640
<v Speaker 1>exhausted crew whose senses were actively lying to.

505
00:24:37.640 --> 00:24:40.680
<v Speaker 2>Them, But somehow, incredibly they saved it.

506
00:24:40.799 --> 00:24:43.240
<v Speaker 1>I still can't believe this part. They fall vertically through

507
00:24:43.240 --> 00:24:45.640
<v Speaker 1>the clouds for tens of thousands of feet. Finally they

508
00:24:45.640 --> 00:24:48.319
<v Speaker 1>break through the cloud deck. The captain sees the actual

509
00:24:48.359 --> 00:24:51.119
<v Speaker 1>horizon of the ocean. His brain snaps out of the illusion,

510
00:24:51.359 --> 00:24:54.079
<v Speaker 1>and at ninety five hundred feet, literally seconds away from

511
00:24:54.119 --> 00:24:57.160
<v Speaker 1>hitting the water, he grabs the yolk and manually pulls

512
00:24:57.200 --> 00:24:58.240
<v Speaker 1>the plane out of the dive.

513
00:24:58.319 --> 00:24:59.920
<v Speaker 2>They pull massive G forces.

514
00:25:00.119 --> 00:25:02.680
<v Speaker 1>The landing gear doors rip right off the plane from

515
00:25:02.720 --> 00:25:06.960
<v Speaker 1>the extreme aero dynamic stress. The horizontal stabilizer is severely damaged,

516
00:25:07.160 --> 00:25:09.000
<v Speaker 1>but they managed to pull up and limp to an

517
00:25:09.000 --> 00:25:10.680
<v Speaker 1>emergency landing in San Francisco.

518
00:25:10.839 --> 00:25:13.960
<v Speaker 2>It is an absolute masterpiece of recovery, but it is

519
00:25:14.000 --> 00:25:18.440
<v Speaker 2>preceded by a terrifying cascade of completely avoidable human errors.

520
00:25:18.160 --> 00:25:21.400
<v Speaker 1>And it forced the entire aviation industry to rethink how

521
00:25:21.519 --> 00:25:23.759
<v Speaker 1>humans and computers interact in the cockpit.

522
00:25:24.079 --> 00:25:26.920
<v Speaker 2>We realized that if pilots rely too heavily on automation,

523
00:25:27.440 --> 00:25:32.079
<v Speaker 2>their basic flying skills degrade and their situational awareness just evaporates.

524
00:25:32.240 --> 00:25:34.160
<v Speaker 1>When we look at all the twisted metal and the

525
00:25:34.200 --> 00:25:38.000
<v Speaker 1>flight data we've unpacked today, one thing becomes crystal clear.

526
00:25:38.599 --> 00:25:42.640
<v Speaker 1>The aviation industry truly is a monument built on hard

527
00:25:42.799 --> 00:25:43.839
<v Speaker 1>learned lessons.

528
00:25:43.960 --> 00:25:44.559
<v Speaker 2>It really is.

529
00:25:44.720 --> 00:25:47.720
<v Speaker 1>When we trace the Saint Elmo's Fire of British Airways nine,

530
00:25:47.960 --> 00:25:51.240
<v Speaker 1>the suffocating, hidden smoke of Air Canada seven ninety seven,

531
00:25:51.599 --> 00:25:54.759
<v Speaker 1>the mechanical ghosts lurking in the seven hundred thirty seven rudders,

532
00:25:55.119 --> 00:25:58.880
<v Speaker 1>the tragic blind spots over Cerritos, and the automation traps

533
00:25:58.920 --> 00:26:02.960
<v Speaker 1>over the Pacific. Every single feature of modern flight safety

534
00:26:03.119 --> 00:26:05.000
<v Speaker 1>owes its existence to these events.

535
00:26:05.240 --> 00:26:08.599
<v Speaker 2>It's a testament to the relentless dedication of investigators, the

536
00:26:08.680 --> 00:26:12.039
<v Speaker 2>courage of the survivors, and an industry that fundamentally refuses

537
00:26:12.079 --> 00:26:15.359
<v Speaker 2>to let these tragedies be in vain. We investigate, we learn,

538
00:26:15.440 --> 00:26:17.079
<v Speaker 2>we engineer, and we adapt.

539
00:26:17.359 --> 00:26:19.480
<v Speaker 1>But I want to leave you with a provocative thought.

540
00:26:19.799 --> 00:26:21.880
<v Speaker 1>The next time you are sitting in a terminal waiting

541
00:26:21.880 --> 00:26:23.759
<v Speaker 1>to board your flight, look out the window at the

542
00:26:23.759 --> 00:26:24.960
<v Speaker 1>cockpit and consider this.

543
00:26:25.079 --> 00:26:26.160
<v Speaker 2>Yeah, this is a big one.

544
00:26:26.319 --> 00:26:30.319
<v Speaker 1>As we push relentlessly toward a future of fully automated

545
00:26:30.359 --> 00:26:34.359
<v Speaker 1>computer flown AI driven jets, we are desperately trying to

546
00:26:34.400 --> 00:26:38.920
<v Speaker 1>design out human error. We want perfect algorithms flying perfect routes.

547
00:26:39.480 --> 00:26:43.039
<v Speaker 1>But in doing so, by removing the human element, are

548
00:26:43.079 --> 00:26:45.839
<v Speaker 1>we slowly stripping away the human intuition.

549
00:26:45.599 --> 00:26:46.960
<v Speaker 2>That's split second creativity.

550
00:26:47.039 --> 00:26:50.079
<v Speaker 1>Exactly, that split second creativity that is sometimes the only

551
00:26:50.160 --> 00:26:54.880
<v Speaker 1>thing capable of recognizing an impossible situation, grabbing the controls

552
00:26:54.920 --> 00:26:57.440
<v Speaker 1>and pulling a doomed flight out of a thirty thousand

553
00:26:57.440 --> 00:26:58.160
<v Speaker 1>foot free fall.

554
00:26:58.319 --> 00:27:00.640
<v Speaker 2>Because when the sensors fail, the screen go dark and

555
00:27:00.680 --> 00:27:03.200
<v Speaker 2>the manual doesn't have the answer. You need a human

556
00:27:03.279 --> 00:27:05.240
<v Speaker 2>mind to read the murky waters.

557
00:27:05.400 --> 00:27:07.519
<v Speaker 1>Think about that next time you look up at the sky.
