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Speaker 1: Hey, how you doing. My name is ct When I'm

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not busy being Arrow the podcaster, I mean I live

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in the real world. I mean everybody has to do that,

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right Mine just happens to be CS customer service, you know,

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solutions relationships while keeping my team motivated and pumped up

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to keep that constant connection with each and every person

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who has chosen to stop into their location. In fact,

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I want you to think about that, who have chosen

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to stop in. I don't know where you are in

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the world, but here in the States, there's a grocery

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store on every corner. How did you become the one

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they chose to visit?

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Speaker 2: You know what I mean?

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Speaker 1: Episode number one ninety five acceptable cussing, US military attack

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and uh employee theft. This is CTCs Transition Walk, day

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number one out of four. We'll just go back into town.

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Three days of hiking, camping, playing pickleball. Oh yeah, I

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had to have some downtime. But then you go back

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into CS and there's no room for downtime there because

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there's so many people coming at you from every single direction.

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And you can just lick your wounds if you choose,

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or you can just locate some solutions, which can take

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some time, and because you're gonna question things and they're

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gonna question you, and it's gonna be vice versa over

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and over again until you finally say hi, you win.

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I'll see in CS. Then he starts off with something

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I did not know whoa ct. I did not know

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that you have to be eighteen years old in order

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to buy dry ice, which shocks me because I know,

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as a kid being in a band up there in buildings, Montana,

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we were buying dry ice all the time because we.

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Speaker 2: Had a Foe show.

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Speaker 1: Wow. I was really taken back by that, But I

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guess you know, kids will meet kids these days with

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TikTok and they'll do whatever they can to make sure

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they get those hits. You were talking about how we

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use foul language when we talk to each other, and

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a lot of the employees do do that.

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Speaker 2: Is it? What? What do you think the jests think

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of that if they overhear saying fuck you here?

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Speaker 3: I mean, I'm notorious for fessen and I have been

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heard more often than I would like to admit.

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Speaker 2: Usually they don't really acknowledge it. Yeah, I've been It's

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accept It's accepted. Isn't it. It is, but I've also.

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Speaker 3: Been stared at because I've gone I'm so sorry to there,

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But I mean, I don't think. I think the real

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question is what professions is the cutoff line? Because that

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works in restaurants, retail, and in most sec construction. Fuck

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you name, and I've done it, and all those jobs

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have always been what fucker?

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Speaker 1: Hey?

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Speaker 2: Yeah, yeah, yeah.

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Speaker 4: I know.

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Speaker 2: Fuck you don't.

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Speaker 1: But I don't know that it's us. It's normal, Yeah,

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it's us, It's very normal. Well, it's happening another summertime month.

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That means temperatures here in the Carolina is ninety degrees

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plus and people are out in that sunshine. They're taking

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it all in. And when you're in self checkout standing

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so close to them, they stay. Body sweat is the

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absolute worst, and you can't say anything about it, and

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they keep calling you back. Hey, man, I need help

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with this one.

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Speaker 2: Please. I can't breathe what what the hell? He said? Man,

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how's yourn?

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Speaker 3: He got a pie and he put it in a

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brown paper bag, right, he told the casher.

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Speaker 2: He wanted in the paper bag. So he went to.

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Speaker 3: Walk outside just for what he did. He looked at

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the handles up on the pot sharned sideways.

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Speaker 2: Yep. Yeah.

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Speaker 3: So he came inside and he came up to me

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and he goes like, you're fucking cashier bag my pie long.

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And I looked at the bag and I'm like, Joe, okay,

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I go, we got some more back there if you

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want to go getto and he goes, a matter of fact,

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won't shoes gonna get my fucking pie?

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Speaker 2: Oh my god.

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Speaker 3: So I got on the radio and I called for manager,

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and I said, someone's gonna have to help this guy.

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Speaker 2: I'm not gonna help him, you know. And I just

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stood back.

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Speaker 3: Here and kind of looked at him, and he kept

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wanting me to like feed into his bullshit.

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Speaker 2: But I knew from the get that guy was looking

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for a fucking problem. And so in my head, I'm

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but I'm not going to get your pie.

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Speaker 3: Because because when he threw it down, I go, yes, sir,

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He goes, you don't know what I want? And I

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go I don't. He goes, look at that pie. You

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got eyes, don't you. And I'm like, oh wow. So

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I knew from the get go where that was going.

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But by the time he got as a matter of fact,

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you can go get my fucking pie.

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Speaker 2: And I was like, yeah, ship, please don't move.

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Speaker 1: There's more CTCs coming up, the US military attack and

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employee theft. Hey, thanks for coming back to CTCs Transition

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Walk day number two out of four. Oh my god,

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I'm still not over. Last night turned into a serious

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ship show. I don't know why business leaders have to

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cut back their teams for the for their businesses to

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only one employee, one employee for self checkout, not customer

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service because we close it ten but you also had

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to be registered one one employee. There was no way

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in hell I was gonna do that last night, No

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way that I was going to leave that building knowing

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that one of our employees, the only one that was

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supposed to be there, had a five hundred dollars order

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and a three hundred and seventy five dollars basket. And

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I was like, and I'm gonna leave at ten o'clock.

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Hell no. But it makes you wonder what is it

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about decision makers that you would cut back your entire

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staff to only one employee. It's a billion dollar business

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and you've got one employee. I don't get it. I

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got to clear my head. That's why I'm on a

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transition walk. Hey, man, I invite you to take one

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as well, to get situations like this out of your

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head too. An older guest comes into the store and

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she goes, I don't know how this happened. There's cucumbers

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and there's garlic on my list here, and I swear

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I didn't buy it when I came in here yesterday.

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I think somebody put it.

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Speaker 2: In my bag for me.

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Speaker 1: And not only that, but I was I was to

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buy some chicken and and some other things like bananas,

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and they're not in there. They say, what happened to

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my groceries yesterday? Where I got something I didn't want

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and I didn't get what I wanted? What am I

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gonna do? I'm just gonna give you the refund. They

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gonna get your chicken and bananas. We're gonna make you

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a happy person.

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Speaker 2: How does it make you feel when you have to

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write somebody out? Man?

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Speaker 3: I don't like it, but I have to do it

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because I don't get to come in late. You don't

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get to come in late, or not come in at

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fucking all, or go home early every day, and we

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all suffer through work. And at some point I have

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to document people because everyone's gonna start fucking doing it.

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Speaker 5: I'm gonna start doing it. I mean, if they can

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get away with it, why can't I? So I gotta

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sucking to write them up. And then they're like, well, yeah,

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well soon, and it's like no, no, you just all

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the fucking it and that's.

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Speaker 2: Fine, just quick. Yeah. She was the first thing that

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came up to me. She was here for two miles

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and she just I'm so bored that. And she's got

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a smart ass mouse.

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Speaker 3: And then she she's not a very nice person, like

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she puts on off the side and check's nothing like

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what she tries to pretray herself as he interviewed very well.

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Speaker 4: And then she came in and she's lived with it,

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and she blamed her last job for I was questioning

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about it.

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Speaker 3: I'm like, why are you here? And she said the

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last owners wouldn't give her hours, and they stole from

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her and they wouldn't pay her all her money and

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all this, and I'm thinking, oh god, that must have

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been over. But now I'm wondering, like, how much of

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that's wull fit, how much of that's through how I

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got fired?

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Speaker 2: Till she did the same ship over there. Wow, wow,

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how are you doing? We are very big winners, and

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we just like the big winners. Yeah, shoot for at

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least ten bucks, at at least three doubles. I see

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it is.

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Speaker 6: I have a buddy of mine just like just two

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days ago, each balling a five dollars ticket. Yeah and

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uh and it was a two thousand dollars ticket. Why

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wow something right.

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Speaker 2: That would be a fun one to have. So then

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he had to take it over to the day one. Right, Yeah,

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yeah right, you dude, appreciate you had a good week.

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You okay? You to him? En joy. I can probably

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see you tomorrow. Yeah, you will, either that or Sunday.

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It's our ritual, man, we live for it. What is it?

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Con job Friday? I mean might come on, I mean

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three or four times now then as are out, man, we.

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Speaker 3: Have the cast that lady who claimed that the cashier

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never gave her twenty bucks and we counted the till

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and her till was even, and then she fucking came back.

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Speaker 4: I don't know if you were up here, and she

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came to me and she goes, I need my twenty dollars,

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and I go, let.

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Speaker 2: Me see your receipt.

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Speaker 7: And it says on a cash back zero. Yeah, and

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she goes, no, I hit it, and I go, no,

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you didn't. I go, if you want to try it again,

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I can do it. But I go and I circled

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to zero. It says zero, and so she goes, well, I'll.

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Speaker 2: Check my big statement and I said, okay, yeah, yeah,

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that's crazy.

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Speaker 1: Please do not move. There's still more CTCs on the way.

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The US military attack and employee aft Hey, thanks for

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coming back to CTZS Transition Walk day number three out

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of four. Wow, I had a big day in the

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studio today. One of the things that I do when

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I go camping, like we did this past week, is

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that I record my interviews at the camp site right

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out in the open, you know, to kind of take

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people to it, you know, to experience it. Of course,

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I stole it from NPR because they have this beautiful

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way of allowing listeners to feel like that they are

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actually there. So, but we did fourteen interviews in three days.

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You got to transfer to the hard drive, you gotta

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edit it, you got to post it. So man, tough journey.

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You get so focused in on what's going on there,

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you totally forget that what day is it? Oh, I

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had to go to c yesterday. I'll see you there.

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During my graduation in nineteen eighty, the speaker said that

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on your day of birth, one hundred people will be born.

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By the time you get in the first grade, there

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will be seventy five of you. By the time you

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turn fifty, there two of you. And I've always searched

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for that other one that is born on the same

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day I am. Today, I had a guest that come

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up to the store to get to get a money order,

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and she was born the same exact year as me.

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I'm a June baby. She's a Jewne baby, three days apart. Man.

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We laughed so hard and then we played the numbers.

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I picked four. Well, come on, seriously, twenty five, twenty

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eight that closed same year.

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Speaker 2: Well, it is about time.

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Speaker 1: Topo Chico has finally created a plastic bottle that has

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a Topo Chico mineral water in it and it has

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a twist top. My god, this is so incredible because

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she has a bottle opener. Anymore, when it comes to theft,

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you can't racial profile. You just can't do it. And

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the reason why I say that is because a woman,

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a white woman with blonde hair, probably maybe thirty one

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years old, walks out of here with her young kid

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with two cases of water. Didn't stop with the registers,

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didn't go up to customer service, just walked right out,

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and of course, you know what we do. Hey, have

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a nice day, Hope you come back again.

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Speaker 2: I shoved a piece of stringing what do you call

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this stuff the outside? Oh, like the tree.

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Speaker 1: Yeah.

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Speaker 2: I broke down a rat. It was all the way

240
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up here. It was inside my pants. I thought it

241
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was her killing me. And it was growing on my pants. Brod.

242
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I was like, they're gonna see you on camera. Pull

243
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my pants down and there was something crawling on my pants.

244
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You call HR? Yeah, do I need to call HR?

245
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And helps up and I was like, I need help.

246
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Something is in my pants. Bro I thought it was

247
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a mouse or something.

248
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Speaker 1: I didn't even look on my leg it was it pulled.

249
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Speaker 2: Like that hurts wow.

250
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Speaker 1: On this night, June twenty first, twenty twenty five, the

251
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United States has bombed Iran, and the news is going

252
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through the store so quickly. People are talking about it.

253
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People you can see they're wearing it in their face.

254
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Speaker 8: As a teenager, what's your reaction remember I've I've been

255
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this whole entire thing has been going on in my

256
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life with Iran since nineteen seventy eight, seventy nine, the

257
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whole entire Iranic Crisis or even you know, with the

258
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with the possums. So it's like it's nothing new to

259
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me because I've been fearing this my entire life, and

260
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then so all these years have been bad.

261
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Speaker 2: What do you fear your generation?

262
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Speaker 9: Well, I just feel like as soon as I turning

263
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to be indulged to everything just goes downhill. I just

264
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feel like that's not fair, right right, Well, obviously, you know,

265
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if you go back to like the twentieth century, people

266
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went downhill, like the Great Depression of the.

267
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Speaker 2: Obviously I didn't experience it, but now I'm like that, Yeah, yeah,

268
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it's a bummer. Are you scared?

269
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Speaker 1: Okay? Good?

270
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Speaker 2: I got with those you know. That's it. That's it said.

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You said the right words. You said the right words.

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Speaker 1: Transition Walk day number four out of four. Thank god

273
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we're here. That's the reason where I got my god on. Today.

274
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I've had three three days, three full days of huge thefts,

275
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a lot of liars, and I don't know if that's

276
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because there's so much uncertainty in the world with the

277
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United States now bombing, and Iran isn't going to get

278
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worse because people are going to look for other areas

279
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to get the rocks off. I mean, I really don't know,

280
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because there is such a thing as being addicted to excitement,

281
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and you know that that thing I'm want to go

282
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steal something is going to put them in a mode

283
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where I didn't even get caught. I'm a winner today.

284
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I'm not gonna look at the world in the way

285
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that it's really being run because I stole an entire

286
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basketful of food and I'm gonna eat for free. One

287
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of the things that we kind of talk about the employees,

288
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the co workers. You know, we don't chase them because

289
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their decision to steal is between them and God. Enough said,

290
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I'll see and cs wow, huge fulpa on my on

291
00:14:00,879 --> 00:14:03,840
my behalf. Yeah, I forgot my name tag at home.

292
00:14:04,320 --> 00:14:05,759
You know, when you're change in your clothes and you

293
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you know, what do I have like six or seven

294
00:14:07,320 --> 00:14:10,080
different outfits that I wear to the store, and you know,

295
00:14:10,159 --> 00:14:11,759
you take the name tag off and you think, oh,

296
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I'll remember to put it back on. Well on day

297
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number four of being in cs the cloudy mind, the

298
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bombs going off, and I ran the cloudy mind. So

299
00:14:20,840 --> 00:14:23,399
much is going on that you just say I look good,

300
00:14:24,000 --> 00:14:26,240
I'm gonna make it. Yeah, and then when you.

301
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Speaker 2: Get here, they're going, where's your name tag? Say what?

302
00:14:29,080 --> 00:14:29,279
Speaker 3: Ah?

303
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Speaker 2: Was just one of the reasons why, no matter.

304
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Speaker 1: What, I always always carry extras inside the pickup.

305
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Speaker 2: Jeez, I was wearing it on the inside of it.

306
00:14:38,639 --> 00:14:41,360
I know, yeah, where I was wearing on the inside.

307
00:14:41,399 --> 00:14:46,080
So yeah, called bagger said, where's your name tag? Cet.

308
00:14:46,360 --> 00:14:50,360
I was like, no, shit, I can't believe that. Is

309
00:14:50,399 --> 00:14:51,279
it really on the insight?

310
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Speaker 1: No?

311
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Speaker 2: I was like, fuck, I always Yeah.

312
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Speaker 10: The only time that I went when take it off

313
00:14:59,679 --> 00:15:02,080
is when I go to the alphabet store. So I

314
00:15:02,120 --> 00:15:03,919
don't want them to know who I am when I'm

315
00:15:03,919 --> 00:15:05,759
in there alphabet soup save.

316
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Speaker 3: My girlfriend asked me why I worked when it's one

317
00:15:07,679 --> 00:15:09,159
hundred degrees. I said, when I go to someone, I

318
00:15:09,159 --> 00:15:11,120
don't want the fucking people to know what I That's it.

319
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Speaker 2: That's it, that's it. Did you hear that about She's

320
00:15:15,120 --> 00:15:17,600
I've been throwing up what I just heard. So that

321
00:15:17,799 --> 00:15:20,679
was her said yesterday because of me on the phone.

322
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Speaker 1: She said, I'm I am Makaia's mother, you know, and

323
00:15:24,320 --> 00:15:26,360
then she and she's got one hundred and four degree

324
00:15:26,360 --> 00:15:27,080
temperature today.

325
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Speaker 2: We we're gonna have uh Steve, it's gonna be here

326
00:15:29,840 --> 00:15:31,720
till nine o'clock. We're gonna have Nellie. But we should

327
00:15:31,720 --> 00:15:33,399
be okay, yea, we're gonna be married. Yeah, what's fine,

328
00:15:33,519 --> 00:15:35,679
We're fine. But I told I'm not to be old

329
00:15:36,759 --> 00:15:38,679
three thirty when she's gonna need to write up with it,

330
00:15:39,159 --> 00:15:42,000
it's not Yeah, and the same thing happened yesterday.

331
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Speaker 1: Yeah, except she told us yesterday she was coming in

332
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and then and then called about twenty minutes later.

333
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Speaker 3: Coming Well, I'm walking to try to find the manager

334
00:15:50,840 --> 00:15:53,240
and the school. I see her looking around and make

335
00:15:53,279 --> 00:15:55,200
an eye contact. When you looking around, make an I

336
00:15:55,360 --> 00:15:57,320
pad tap with me, and I'm thinking, damn, she might

337
00:15:57,360 --> 00:15:59,919
need help, but I didn't say anything. So then finally

338
00:16:00,039 --> 00:16:01,600
I turned to walk away. She goes, sir, and I

339
00:16:01,679 --> 00:16:05,240
go yeah. She goes, someone took my cars and I

340
00:16:05,360 --> 00:16:07,279
go what, and she goes, yeah, I have all kinds

341
00:16:07,320 --> 00:16:10,200
of stuff. And I walked away to go get something.

342
00:16:10,240 --> 00:16:13,039
I came back and I go, seet's the only fucking

343
00:16:13,080 --> 00:16:15,039
person I got. He's at the desk. He didn't go

344
00:16:15,159 --> 00:16:18,840
get it with my other clerks. At lunch, Joel's like,

345
00:16:18,919 --> 00:16:21,519
someone just took it. Someone just took it, and then

346
00:16:22,720 --> 00:16:24,440
she goes, Okay, that's that's just weird.

347
00:16:24,519 --> 00:16:25,360
Speaker 2: I go, yeah, it's weird.

348
00:16:25,799 --> 00:16:28,039
Speaker 3: And as I'm coming back up to the front, she

349
00:16:28,120 --> 00:16:31,360
sees it in a fucking produce. Someone took it, realized

350
00:16:31,360 --> 00:16:35,600
that was in their car. And that happened to me

351
00:16:35,679 --> 00:16:37,799
one time at Walmart. It was around Christmas and I

352
00:16:37,879 --> 00:16:40,000
got a part and I had like one thing in

353
00:16:40,120 --> 00:16:41,679
him and I set it around the corner and then

354
00:16:41,720 --> 00:16:43,679
my girlfriend around the corner to look at decorations.

355
00:16:43,919 --> 00:16:45,759
Speaker 11: I came back and that motherfucker was gone. You're talking

356
00:16:45,759 --> 00:16:48,240
about being mad, Yeah, I was ready to kick somebody's act.

357
00:16:53,240 --> 00:16:55,919
There are days that these thieves are pretty smart. That

358
00:16:56,039 --> 00:16:59,519
guy doesn't go he's not smart. He's persist, so he'll

359
00:16:59,559 --> 00:17:01,759
come in and he gets away with it. Came another

360
00:17:01,840 --> 00:17:03,759
fucking day, no one saw him. He got in, drabbed

361
00:17:03,759 --> 00:17:05,640
a couple of things, and got out and he's been

362
00:17:05,720 --> 00:17:08,240
banded in there as a manager walked keep him band

363
00:17:08,279 --> 00:17:08,559
from then.

364
00:17:08,599 --> 00:17:09,039
Speaker 1: You know why?

365
00:17:09,759 --> 00:17:11,559
Speaker 3: But that guy, that's why I was talking ship to

366
00:17:11,640 --> 00:17:13,480
him because it's like, not something's gonna get thirty to.

367
00:17:13,519 --> 00:17:16,079
Speaker 2: Him, like, you know, But I like what you said though.

368
00:17:16,119 --> 00:17:17,839
Speaker 1: You right when we went over there to the aisle

369
00:17:18,480 --> 00:17:21,400
which is the Turget Nile and uh, and you said

370
00:17:21,559 --> 00:17:23,000
he did you get any good ship?

371
00:17:23,960 --> 00:17:25,599
Speaker 2: I said, are you still in the good ship today?

372
00:17:25,680 --> 00:17:27,799
Speaker 3: And he just looked at me, and I'm I shouldn't

373
00:17:27,799 --> 00:17:30,200
have said that, but at this point, what's he gonna do?

374
00:17:30,279 --> 00:17:32,119
Speaker 2: You didn't in trouble because he's a asshole.

375
00:17:31,920 --> 00:17:34,079
Speaker 10: From dude care because the second I turned that corner

376
00:17:34,119 --> 00:17:36,839
and looked right in the eye, he stopped and I stopped.

377
00:17:37,000 --> 00:17:38,799
Speaker 2: I knew the spot, he knew you had his ass.

378
00:17:39,359 --> 00:17:41,240
Speaker 3: And you were like there were two people with carts

379
00:17:41,279 --> 00:17:43,480
in the middle, and you see you were fucking like

380
00:17:43,720 --> 00:17:45,640
like part of you were like Moses, part of the

381
00:17:45,720 --> 00:17:47,880
red seat and you were like get the fucker.

382
00:17:48,119 --> 00:17:49,480
Speaker 2: Or when you went down there, I was like get

383
00:17:50,200 --> 00:17:51,039
We were all next hit.

384
00:17:52,160 --> 00:17:53,920
Speaker 4: But it's you get tired of it because we all

385
00:17:53,920 --> 00:17:56,480
of us are ass you know, and we don't make ship.

386
00:17:56,799 --> 00:17:58,440
Speaker 2: Yeah, and the price of.

387
00:17:58,440 --> 00:17:59,200
Speaker 4: Everything's going up.

388
00:17:59,240 --> 00:18:01,559
Speaker 3: You got assholes like that coming in stealing a twenty

389
00:18:01,640 --> 00:18:03,519
dollars thing of the turget and they're going to turn around.

390
00:18:03,640 --> 00:18:04,440
Speaker 1: So for five bucks.

391
00:18:05,400 --> 00:18:07,680
Speaker 2: Yeah yeah, it's like, fuck you asshole.

392
00:18:08,759 --> 00:18:11,720
Speaker 4: If you're stealing chicken to eat, I probably wouldn't give

393
00:18:11,799 --> 00:18:12,160
that much one.

394
00:18:12,279 --> 00:18:14,599
Speaker 2: Yeah, yeah, but yeah, yeah, knowing how much we throw away.

395
00:18:14,640 --> 00:18:17,160
Speaker 11: You're you're still on the support your alcohol and drug habit,

396
00:18:17,279 --> 00:18:18,319
whatever it is you got going on.

397
00:18:18,720 --> 00:18:18,920
Speaker 8: Yeah.

398
00:18:19,160 --> 00:18:19,720
Speaker 2: No, fuck you.

399
00:18:21,799 --> 00:18:25,000
Speaker 3: Told Joel when you said about using a fucking chargers

400
00:18:25,839 --> 00:18:28,359
and Joel's like, yeah, he he told me he saw

401
00:18:28,519 --> 00:18:29,200
his stams it.

402
00:18:29,839 --> 00:18:31,720
Speaker 4: So he's trying to steal a fifteen dollars charges.

403
00:18:32,319 --> 00:18:33,720
Speaker 2: I don't think he's just still and I think he's

404
00:18:33,720 --> 00:18:35,759
going to use it. And we got off the call. Yeah,

405
00:18:36,000 --> 00:18:40,000
hear you here, you know, so what happened?

406
00:18:40,039 --> 00:18:43,000
Speaker 12: He saw him, he was waiting and I saw him

407
00:18:43,000 --> 00:18:46,519
with the charge in his hand, and he was waiting on. Now,

408
00:18:46,559 --> 00:18:48,559
I ain't gonna check his receipt, but she was with

409
00:18:48,680 --> 00:18:52,359
somebody else's us. Oh, I said, I said, I'll check

410
00:18:52,400 --> 00:18:57,160
your receipt. Boom, and still had his hand in and

411
00:18:57,200 --> 00:18:59,240
all that. I said, where is that on the receipt?

412
00:18:59,319 --> 00:19:01,880
Speaker 2: Uh huh, this is the skin. I thought it up,

413
00:19:01,960 --> 00:19:03,759
you know, not that cheap.

414
00:19:04,720 --> 00:19:07,960
Speaker 3: You knew because he only stepped two dollars on the

415
00:19:08,039 --> 00:19:10,839
first he's got money, yeah, but a lot of times

416
00:19:10,880 --> 00:19:11,400
I don't care.

417
00:19:12,119 --> 00:19:15,039
Speaker 2: But apparently you know he's got running Yeah m o.

418
00:19:15,200 --> 00:19:17,440
Speaker 4: He turns in every day and pulls one off, uses

419
00:19:17,519 --> 00:19:18,839
this during a shift, and then puts.

420
00:19:18,680 --> 00:19:19,440
Speaker 2: It back in the bottom.

421
00:19:20,200 --> 00:19:20,480
Speaker 4: Both.

422
00:19:20,960 --> 00:19:24,000
Speaker 10: I don't know how well, yeah, people, the one that

423
00:19:24,079 --> 00:19:25,880
you just got, you know what it's like that, Well,

424
00:19:25,960 --> 00:19:27,960
it's just paid. Yeah, I'll bet you before he leaves

425
00:19:28,000 --> 00:19:30,599
tonight he returns, I'll prove that.

426
00:19:31,839 --> 00:19:35,079
Speaker 2: Oh problem, they let me know. Okay, I think tomorrow,

427
00:19:35,119 --> 00:19:36,920
when you're not here, I'll go grab one and he'll

428
00:19:36,960 --> 00:19:37,559
think he's slip.

429
00:19:37,839 --> 00:19:38,039
Speaker 4: Yeah.

430
00:19:38,440 --> 00:19:42,960
Speaker 2: Start watching that from that's crazy. Yeah.

431
00:19:43,559 --> 00:19:45,680
Speaker 12: Yeah, don't let and you know what I'm saying, when

432
00:19:45,680 --> 00:19:47,279
if he wants to return it, if he said no, no,

433
00:19:47,440 --> 00:19:49,119
never mind, don't get it, don't call you or whatever

434
00:19:49,519 --> 00:19:50,960
you know, steal colm, Okay, I'll do it.

435
00:19:51,000 --> 00:19:53,240
Speaker 2: I'll do it. I want to dress boy. Yeah yeah, yeah,

436
00:19:53,240 --> 00:19:56,640
because that's it, stee. It is it is because it's used.

437
00:19:56,680 --> 00:19:59,000
Speaker 3: Now you're taking something brand new out of the package

438
00:19:59,000 --> 00:20:01,440
and you wouldn't open up hairspride, put it in your

439
00:20:01,640 --> 00:20:02,880
in your hair and then from the back and all

440
00:20:02,880 --> 00:20:03,480
I do it every day.

441
00:20:03,680 --> 00:20:10,079
Speaker 1: Well, well, there you have it, another exciting edition of CTCs.

442
00:20:10,200 --> 00:20:12,680
The ups, the downs that twist, the spins, the upside downs,

443
00:20:12,720 --> 00:20:15,079
and the flip flops and the oh my god, what

444
00:20:15,200 --> 00:20:17,359
did you say to me? What curse word did you

445
00:20:17,440 --> 00:20:19,400
have to go into? Did you really need to use that?

446
00:20:20,039 --> 00:20:21,799
And what do you think my boss is going to

447
00:20:21,799 --> 00:20:22,359
say about this?

448
00:20:22,960 --> 00:20:23,119
Speaker 2: Oh?

449
00:20:23,160 --> 00:20:26,200
Speaker 1: Okay, so it's about you, because the customer is always right.

450
00:20:27,000 --> 00:20:30,599
Oh oh, hold on on, sack hold that thought, because

451
00:20:30,599 --> 00:20:33,200
I'm going to get a manager up here. Hey, do

452
00:20:33,359 --> 00:20:36,000
me a favor, creates your own podcast. This is what

453
00:20:36,160 --> 00:20:38,920
conversations are all about. It's time to identify the wizard

454
00:20:39,000 --> 00:20:41,960
behind your curtain. I'll see you next week on CTCs.